EN NL FR CONTACT Search MEDICAL SERVICES EDUCATION SCIENCE COOPERATION ABOUT ITM NEWS Travel health HIV/AIDS and STD HIV/STD Policlinic Need urgent care? HIV Helpcenter Children with HIV Make an appointment Hospitalisation UZA Laboratories Payment terms PAYMENT TERMS FOR INVOICES FOR MEDICAL CONSULTATIONS, EXPENSES AND SERVICES Our invoices are payable within 30 days of the invoice date. Invoices are prepared subject to all expenses and/or services that have not yet been charged. On failure to pay following the first reminder, after 30 days the file will be transferred to a collection agency or bailiff's office for collection. To this end, the outstanding invoice or invoices and your contact details (email, telephone or mobile number, etc.) will be transferred to this agency. The collection agency or bailiff's office will charge a cost of 10% on the outstanding amount due with a minimum of 40 euros per file, as well as interest on arrears at a ratio of the statutory interest rates. On failure to pay after the third reminder, we may be required to take further legal action, which will involve significant additional costs. In the event that the outpatient clinic does not fulfil its contractual obligations, the patient is entitled to a fixed compensation of 10% of the invoice amount with a minimum of 40 euros. If you dispute your invoice, please send your complaint by email to klachten@itg.be or by letter to: Institute of Tropical Medicine Attn. Service Quality Nationalestraat 155 B-2000 Antwerp, Belgium In the event of legal proceedings, the courts of Antwerp shall have exclusive jurisdiction, in application of Article 624, 2 ° of the Judicial Code. Twitter Facebook Pinterest Google Plus Email PDF Vimeo Linkedin RSS Twitter Facebook Instagram Education Courses Scholarships Doctoral studies Studying in Antwerp Coming to Belgium Sport, cultural activities and more Medical services Travel health HIV/AIDS Policlinic Make an appointment Urgent assistance Helpcenter Children with HIV Hospitalisation UZA Laboratories Privacy policy Payment terms Science Department of Biomedical Sciences Department of Clinical Sciences Department of Public Health Library Annual colloquia Data sharing and open access Cooperation Switching the Poles Be-cause Health Medicines and ethics © 2021 Instituut voor Tropische Geneeskunde | Nationalestraat 155 - 2000 Antwerp - Belgium Foundation of Public Utility 0410.057.701 - IBAN BE38 2200 5311 1172 – Btw/VAT BE0410 057 701 The Institute of Tropical Medicine uses cookies to provide you with a better browsing experience I agree with the use of cookiesLearn more x