My Account Report an Outage Customer Service Search MENU WAYS TO SAVE Water Energy Rebates Get more for less with NBU’s energy and water rebates. COMMERCIAL REBATES Air Conditioner and Heat Pump View PDF Programmable Thermostat View PDF Did you know that NBU offers a custom commercial rebate that allows for compensation in the form of a credit for long-term water savings? The custom commercial rebate is a tailored approach to conservation that is open-ended and unique to each individual customer. The actual savings and return on investment will be evaluated when determining the rebate amount. To speak with a representative about a future water-saving project, call our Conservation and Customer Solutions department at 830-608-8925 or email us at conservation@nbutexas.com. RESIDENTIAL REBATES Air Conditioner Checkup View PDF Air Conditioner and Heat Pump View PDF Programmable Thermostat Rebate View PDF Smart Thermostat Rebate View PDF Gardening Guide Rebate View PDF CONSERVATION REBATES Artificial Turf Rebate View PDF Grass Removal View PDF Healthy Soil View PDF Drought Tolerant Tree View PDF Irrigation Zone Removal View PDF Ultra High-Efficiency Toilet View PDF Rain Barrel Rebate View PDF Washing Machine View PDF Solar Rebate View PDF NBU Care Certificates A great gift idea for those hard-to-buy-for people on your list, or for someone you know of that is having a financial hardship. Care Certificates can be purchased in the Main Lobby or through the Drive-Through. Ways to Pay For more information, call the NBU Conservation and Customer Solutions Department at 830.608.8925. Customer Service Newsroom Publications Careers Facebook Twitter Instagram LinkedIn YouTube COMPANY About New Braunfels Utilities Planning for the Future NBU Headquarters A Lasting Legacy WAYS TO SAVE Current Water Status: Non-Drought Rebates ACCOUNT Electric, Water, and Wastewater Rates Ways to Pay Understanding Your Bill Customer Service Resources SERVICES Start, Stop, and Transfer Services Before You Dig Tree Trimming NBU Locations MAIN OFFICE 263 Main Plaza, New Braunfels, TX 78130 SERVICE CENTER 355 FM 306, New Braunfels, TX 78130 Contact NBU MAIN OFFICE 830.629.8400 TOLL FREE 866.629.8400 AFTER HOURS 830.629.4628 Operating Hours Monday – Friday, 8:00 a.m. to 5:00 p.m. Privacy Policy 2020 © 2021 New Braunfels Utilities. All rights reserved. We use cookies to improve the user experience on this site. Privacy Policy Dismiss Notice