> What we do \ For companies \ Introduction TTY Creo designs and supplies Help Desk services , Contact Centers and IT solutions that allow Insurance Companies to efficiently manage operational relationships with policyholders, with their own network of agencies or with other distribution channels. Contact Center, technical and insurance help desk and claims management support TTY Creo provides assistance and Contact Center services to all professionals in the insurance world. Our Contact Center represents the "single point of contact" for the Insured and all external figures who must communicate with the Company. The help desk activity can also be effectively implemented on third party products and structures: already today TTY Creo offers reliable and prepared answers on issues of an underwriting, accounting or insurance procedure related to internal software of various companies. These structures use a proprietary ticketing solution , designed for the insurance world, completely customizable that allows to optimize the operations of the various teams, as well as to better monitor KPIs and agreed service levels . It is already in use by various companies also for the internal organization and monitoring of the Company offices . TTY Creo also supports the companies in the organization and management of help desk claims service. Particular attention is dedicated to the training of the internal team that is in charge of the help desk, through a constant technical and insurance update program that closely follows all the regulatory changes introduced in the sector. The in-depth knowledge of the insurance world gained over the years has allowed TTY Creo to develop other ad hoc services such as on-site training and classroom refresher courses to support the personnel of the Company, or of the agency network, and make it operational on the correct execution of the procedures and applications in use. Software for the insurance world La realizzazione di applicativi per il settore delle Assicurazioni è parte fondante della storia di TTY Creo. I software sviluppati negli anni consentono la massima flessibilità e interazione con i sistemi informatici e le architetture IT già esistenti. Sono pensati da un team di programmatori competenti e aggiornati sui più recenti linguaggi in uso, per creare prodotti che spingono l’innovazione tecnologica dei clienti, garantendo, allo stesso tempo, il massimo rispetto della compliance aziendale. The versatility of the TTY Creo programming department allows you to design software solutions focused on the various needs of the sector such as programs for calculating tariff rates on Auto, Elementary and Life insurance products. Intuitive software, of immediate use, aligned with the Company's rates to set, update and save quotes in the Agency or directly at the customer. Introduction Technical and insurance help desk Claims Assistance ONE Estimation and pricing Formation of specialized teams TTY Creo Srl via Prealpi 13 20833 Giussano ( MB ) tel. 0362 35 58 11 fax. 0362 35 58 53 VAT number IT02841560960 e-mail: creo@ttycreo.it work with us