Broadcast Electronics Welcome LOGIN SIGN UP Emergency Technical Support is available by phone 24 hours a day, 7 days a week! Home Solutions Go to BE main website How can we help you today? New Support Ticket Check Ticket Status Contact Us At 217-224-9600 NOTE HOLIDAY HOURS: To celebrate Thanksgiving with our families and friends, BE offices will be closed from Wednesday November 24 at 3 p.m. Central Time until 8 a.m. Monday November 29. During this time, emergency Technical Support will be available according to our after hours policies. Knowledge base General Getting Started 1 vvv New ETG Quick Startup News / Notifications 7 vvv TeamViewer Remote Access Software Current version of AudioVAULT software Notice: FleXUI.exe on AVFleX systems quarantined by Windows Defender and other Antivirus programs Notice: Windows 10 build 2004 and USB License dongle HD Radio: Importer Service Tokens Expiry v4.3 and v4.4.7 See all 7 articles Policies and Programs 4 vvv Broadcast Electronics Product Warranty (Two-Year Limited) Marti Electronics Product Warranty (One-Year Limited) BE Customer Care Plan Spare Parts Availability Policy FAQs RF FAQ 57 vvv All my front LED's are green but why do I get a red EXC DRV & PA fault LED when I un-mute my STX? Can I substitute a PA module as an IPA module on my FM 10S / FMi 703 or FM 20S / FMi 1405? Do I need to install lightning protection for my BE transmitter? Does it matter which AC leg is high on my FM 10S / FMi 703 series transmitter? Does my HD Multicasting system require Cat6 cables when I implement Exgine Architecture? See all 57 articles TRE FAQ 4 vvv TRE Current version TRE FAQs TRE processing current event data delayed by 60 seconds TRE and WideObit Streaming Document Center Studio / Audio Equipment 9 vvv Air-Trak 90 / Air-Trak 100 Series Audio Consoles Technical Manual Air-Trak 90 Series Audio Consoles Technical Manual Control 16x Econo Sat 16 Program Automation System - Diagrams and Parts Lists Mix-Trak 100 Series Modular Audio Consoles Maintenance Manual Mix-Trak 90 Series Modular Audio Consoles Manual See all 9 articles Technical Bulletins Studio Products 2 vvv IDi 50 Importer Technical Bulletin Jump2Go Quu Interactive TRE TagStation Replacement Technical Bulletin RF Products 12 vvv AM Safety Switch Interlock Recall Notification Technical Bulletin Commonly Replaced parts for ETG-series Transmitters ETG Indium Series Transmitters Output Power Reduction Table - Power Amplifiers/MOSFETs ETG Indium Series Transmitters Output Power Reduction Table - Power Supplies How to Access and Test Internal ETG3500/ETG5000 Ethernet Port See all 12 articles HD 8 vvv 4.3.2 Software Update Technical Bulletin AM Series C90 Exciter Cap Replacement for IBOC Operation Bulletin 4.3.2 P1 Technical Bulletin 4.3.2 OS Software Patch Technical Bulletin Critical Software Update for ASI-10 Technical Bulletin See all 8 articles RF Technical Manuals AM Transmitters 15 vvv 4MX-100 Transmitter Manual 4MX-25 / 4MX-50 AM Transmitter Technical Manual AM Output Matching Network Manual AM-1, AM-2.5, AM 5 Technical Manual AM-1, AM-2.5, AM-5 Transmitter Manual See all 15 articles FM Transmitters 85 vvv Avatar - FM Direct Sampling Test Set - QuickStart and SW Download Link BE Avatar Video Walkthrough (Rough draft) D-PRO-3FM 3-Channel FM Audio Processor Manual D-PRO-6-HD 6-Channel FM+HD Radio Audio Processor Technical User Manual D-PRO-6FM 6-Channel FM Audio Processor Manual See all 85 articles Marti / STL 26 vvv AR-10 BR-10 CR-10 Marti Manual ARS-15 Automatic Receiver Switcher Manual ATS-15E ATS-20E Automatic Switcher Marti Manual CD-15 Composite STL Demodulator Marti Manual CR-10 AR-10 Marti Manual See all 26 articles TV Transmitters 16 vvv BE-TV100-FAU/BE-TV-200-FAU/IEC100/IEC200 - Technical Manual Central Control Unit (CCU) Technical Manual Electrosys IR2-202 2kW HVF FM Transmitter Technical Manual Electrosys T333SVZ Operators Manual Electrosys W1-235L Amplifier Technical Manual See all 16 articles Consoles & Cart Machines 53 vvv 4M50A Series Audio Consoles Manual 4M50 Series Audio Console Manual 4R50 Audio Console Manual 4V50 Audio Console Manual 12C, 16C Series Turntable Manual See all 53 articles RF Software Downloads Marti 1 vvv Marti SRPT-40E, SR-10E, STL-15C, R-15C Frequency Change Utility FM 16 vvv CPE Software Package Version 1.9 CPE Software Package Version 3.15 CPE Softwre Version 4.1 (STXe, STX-10 products only) ETG MIB Files FM 10S/20S and FMi 703/1405 Module Control Board Firmware Version 1.09 See all 16 articles HD 22 vvv ASi 10 / FSi 10 / XPi 10 GPS Software Version 1.18 ASi 10 / XPi 10 Software Version 4.3.2p4 and 4.3.2p5 Patch ASi 10 Software Version 4.3.2p1 FSi 10 Software Version 2.4.2 FSi 10 Software Version 4.3.2p1 See all 22 articles TV 2 vvv Genesis ATSC1 SW Update 1.02.358 TV UHF VHF - HPA Field Utility - Settings Viewer D Pro Audio Processor 3 vvv DPro 6 Software DPro 3 Software DPRO RD Link Software RF Application Guides / Whitepapers Marti/STL 8 vvv STL-20M & SR-20M 10kHz Maximum Audio Bandwidth Big Pipe LT STL BP100 Multiplexer Firmware Upgrade App Big Pipe LT STL Quick Install App Guide BP400, BP500 Big Pipe STL Quick Install App Guide Big Pipe LT BP-1200 Software Upgrade App Guide See all 8 articles AM 17 vvv 4M Modulation White Paper 4MX 25/50 Modifications for Improved Transmitter Muting 4MX AC Power Supply Cap Upgrade App Guide 4MX DSP Exciter Replacement and Calibration App Guide 4MX PA Motherboard Replacement App Guide See all 17 articles FM 62 vvv ASi-10 FSi-10 XPi-10 Video Card Replacement Application Guide BOL_ILD_*_KIT Installation & Assembly Videos Design of Tube Amplifiers for Optimum FM TX Performance White Paper Dual T-Series FM Transmitter Systems App Guide Exciter Pilot Sync Module Installation App Guide See all 62 articles HD 12 vvv AM 4MX HD Operation App Guide ASi-10 Software Upgrade 4.3.2 version Application Guide FSi-10 Software Upgrade 4.3.2 version Application Guide HD Mask Spectrum Measurement Technique for Accurate Measurement Pinging the FXI Exciter (W. Exgine) from the XPI 10 Exporter App Guide See all 12 articles TV 1 vvv How to reconfigure a MEX II Exciter after changing from a 2 Pallet HPA to 3 Pallet HPA Home Solutions