Irish Water SET YOUR LOCATION Toggle Search Overlay Overlay Contact Contact us or report a water issue. If an issue is urgent, call 1800 278 278 / international +353 1 707 2828 (lines open 24/7). Back to Homepage Pages in this current level Contact Pages in this current level Search our Help section to fix your issue Help Resource Search Emergency contact Report a flood Call 999/112 for severe floods if there's danger to human life. If you think the flood is caused by a public water main, please report it to us. Report environmental pollution Report a public sewer polluting a river or body of water. Report a sewage problem Report flooding from a public sewer or open sewage on your property. Report a blockage Report a possible blockage in a public water main. Call 1800 278 278 / international +353 1 707 2828 Lines are open 24 hours, 7 days a week. Report public property issues Leaks Use our form to report a water leak on public property such as footpaths, roads, and communal spaces. Damaged water lid or cover Use this form to report any damage to an Irish Water lid or cover. Flooding from a public sewer If you have spotted a flood from a public sewer, please report it to us. Flooding from a watermain If you have spotted a flood from a public watermain, please report it to us. No water or low pressure Find out why you have no water or very low pressure at your property. Learn more Get in touch General enquiries Get in contact with us if you have a question for the Irish Water team. Business enquiries Contact options for business customers, whatever your enquiry. Still need help? Follow us on social media or give us a call Customer care team 1800 278 278 / International +353 1 707 2828. Lines are open 24/7. Billing 0818 778 778 / International +353 1 707 2827. Lines open Mon - Fri, 9am - 5:30pm. For hearing impaired customers Text into voice/voice into text calls: 1800 378 378 (Minicom users should also continue to use this number). Twitter Tweet @IWCare for customer care queries. Available Mon - Fri 9am - 8pm, and Sat - Sun 9am - 5:30pm. Contact us on Twitter Write to us Irish Water, PO Box 860, South City Delivery office, Cork City Make a complaint Make a domestic complaint If you are unhappy with any part of our service please let us know. Make a business complaint If you are unhappy with any part of our service please let us know. CUSTOMER CARE Twitter - @IWCare Contact RESOURCES Freedom of information Model publication scheme Terms & conditions Privacy notice Cookie policy Manage cookies Procurement Accessibility COMPANY About us Customer commitment Research and innovation Press office Access officer Careers SWITCH LANGUAGE Switch to Gaeilge Part of Ervia Group Follow us on Twitter Join us on Facebook Follow us on LinkedIn Subscribe to our YouTube Irish Water is a designated activity company, limited by shares. Registered Office: Colvill House, 24-26 Talbot Street, Dublin 1 | Copyright © 2019 Irish Water. All rights reserved. Registered in Ireland No.: 530363 Cookie preferences We use your information, collected through cookies, to improve your experience of our website, analyse how you use it and, if you choose to accept all cookies, show you relevant ads. Only the absolutely necessary cookies will run in order to operate this session for you. You do not have to accept all of the cookies used by our website. Manage Accept All