Why Move To Cloud What We Do Resources Company Contact Us Sales 01225 300 330 Supporting you with Microsoft 365 and Office 365 Choose the right plan for you Request a quote Get the right support you need with a Microsoft Gold Partner Deploying Microsoft 365 or Office 365 is just the beginning. You will use it all the time. So rapid, around-the-clock support seems obvious, right? Our industry-leading Managed Services means your IT team and end-users get the support they need. We’ve got you covered Being a Cloud Direct customer means you’re always backed with world-class 24/7 support. And our customers agree, giving us a Net Promoter Score of 75, which speaks for itself. Included as standard: Around-the-clock support 24/7 support from a team of 100 skilled engineers Self-management Access to our Provide™ portal to manage your subscription, billing, add new starters and raise support tickets Security guidance Access to your security posture based on settings and habits Talk to an advisor about 24/7 support Keeping pace Technology is ever-changing. It’s our job to understand how it can make you even more competitive, and to transfer that knowledge to you – continuously. We deployed the UK’s first Microsoft 365 roll-out and we haven’t stopped since. We make sure your environment is secure, your users are trained and always able to access their tools and files and that your Modern Workplace strategy keeps abreast of change. We do all this so you don’t have to think about it – it just works – so you can too. Silver Managed Service This is a package suited for those who need a little extra help from time to time, but generally have it covered. We provide the assurance and expertise to help you and your end-users get to grips with your new productivity suite. Key features: Unlimited 24/7 support Technical leadership on proactive project work Microsoft Secure Score reports and recommendations Three monthly configurations Gold Managed Service This is our most popular and cost-effective managed service package for customers looking to extend your IT team so your employees can focus on what they do best. You can rely on us to provide guidance, technical expertise and support your end-users. Key features: Unlimited 24/7 support with enhanced response times Technical leadership on proactive project work Microsoft Secure Score reports and recommendations Six monthly configurations Regular service reviews and recommendations Cost optimisations Expert guidance on security and compliance strategy Platinum Managed Service This is designed for customers operating in regulated industries such as financial and legal organisations. This builds on the other plans with increased security leadership. Key features: Unlimited 24/7 support with enhanced response times Technical leadership on proactive project work Managed security posture Ten monthly configurations Regular service reviews and recommendations Cost optimisations Expert guidance on security and compliance strategy Annual security assessment and licence optimisation "Cloud Direct has been great at helping us transform our business and lead the way in our market by supporting us to adopt the latest technology." Sebastian Ailioaie – Group Digital Manager, ACE Focus on what you do best - leave the rest to us Speak to a consultant about a managed service First Last What We Do Cloud Assessments and Planning Azure Migration Microsoft 365 Migration Azure Optimisation Azure Managed Services Microsoft 365 Managed Services Cloud Security Provide™ Portal Company About Us Case Studies Microsoft Azure Expert MSP Why Cloud Direct? Careers Net Promoter Score Contact & Resources Contact Us FAQs Resources Knowledge Base Gold Cloud Platform Gold Cloud Productivity Gold Small and Midmarket Cloud Solutions Gold Collaboration and Content Gold Communications Gold Datacenter © 2021 On Direct Business Services Limited | Legal information | Sitemap We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settings ACCEPT