Company How We Help Industries Locations Careers Resources Contact SYKES is now part of Sitel Group®. Visit www.sitel.com for more information. Customer Selection We help the world’s largest brands build customer loyalty by creating exceptional customer experiences that drive growth and profitability by focusing on REAL PEOPLE. REAL SOLUTIONS.® CONTACT US Customer Loyalty & Sales Efficiency Selecting an outsourced call center vendor is a big commitment. But, it’s also an opportunity to achieve excellence in an area that’s not likely a core competency for your company. With more customers than even before utilizing digital channels, it’s important to select a partner with a comprehensive understanding of lifecycle management solutions for the digital consumer. Targeting specific customers to effectively sell products and services takes a deep understanding of customer expectations and preferences in order to increase conversion rates and consistently deliver sales results. We have nearly four decades of experience helping the world’s largest brands strengthen customer loyalty and increase sales efficiency. More Resources VIDEORELATED The Future of CX & AI With Dave Pearson VIDEORELATED Robots Taking Over Customer Care? Not Quite. THOUGHT LEADERSHIPRELATED Using AI Can Help Create More Human Customer Experiences We Can Help Your business has unique needs. See the difference a customized solution can make to your customer retention and satisfaction as well as your bottom line. CONTACT US FOLLOW US ON SOCIAL MEDIA COMPANY Sustainability News HOW WE HELP Outsourcing Holistic CX Service to Sales Extend Your Brand Digital Transformation INDUSTRIES Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel MORE INFORMATION Locations Careers Employee Spotlight Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility SYKES FAMILY OF COMPANIES Learn More Copyright © 2021 Sykes Enterprises, Incorporated