COVID-19 WORKFORCE UPDATES - CLICK HERE A proven track record Founded in 1992, we’ve grown into a £50 million company with a multi-skilled, workforce. Major public and private sector customers rely on our innovations and maintenance and support services to manage their network assets safely and successfully. Our proven track record of collaborating with our customers to deliver certainty of outcome is backed by our health and safety, quality and environmental accreditations. We operate nationally from our HQ in Staffordshire and offices throughout the UK. OUR VALUES Our values are fundamental to our business. We aim to live and breathe them in everything we do. Read more about Our Vision, Our Values and the way we work here > SAFETY Carnell have extensive experience of working in safety critical environments. Safety is integral to all aspects of our operations and we are committed to the promotion of a first class health & safety culture, which we believe is key to our business success. Our Occupational Health & Safety Management Systems are certified to ISO 45001:2018 standard. We are members of RoSPA and as of 2021 are three times President’s Award winners (12 consecutive Gold Awards). Our safety strategy is supported by our ‘Let’s All Go Home Safely” campaign and we are committed to National Highways’ first imperative that ‘no one should be harmed when travelling or working on the strategic road network.’ > Zero accident frequency rate > RoSPA Presidents Award status > Safety commitment HEALTH We are committed to improving the health & wellbeing of all our employees, not only ensuring everyone goes home safely at the end of each shift but also ensuring we give them every encouragement in maintaining a long and happy life away from work. Our Occupational Health & Safety Management Systems are certified to ISO 45001:2018 standard. We support National Highway’s Home Safe and Well vision, which is their approach to health, safety and wellbeing. > Health Assessments > Health & Wellbeing Bulletins > Drugs & Alcohol Testing ENVIRONMENTAL COMMITMENT We’re actively committed to minimising the impact of our operations in every way we can, and to protecting flora, fauna and wildlife. Our management system is fully certified to the environmental standard ISO 14001:2015. We invest in developing technologies and solutions that cut down waste, carbon emissions and whole life costs. Our services are designed to minimise any effect caused by our work – for example through innovative recycling, reducing works traffic volumes, and engaging specialist waste management partners to dispose of material. > Environmental Benefits of STONEmaster CUSTOMER We endeavour to improve customer satisfaction and experience when our customers are impacted by our work. This includes work on sites for our clients, and our office presence in communities across the country. We support National Highways’ second imperative which is Customer (behind Safety) and are working with them to increase our Customer maturity. > Think Customer > Service With Respect > Customer Awards QUALITY We are committed to continued excellent delivery of services, linked to an unrivalled understanding of our customers’ requirements. This ethos extends right across our business activities. We implement and maintain quality procedures which are accredited to the latest recognised international standard ISO 9001:2015. To support our commitment to this standard and our client training schemes, we’ve also successfully integrated National Highways Sector Schemes (NHSS) 2A, 8 and 18 into our certification. Documented objectives are set and reviewed during our management system review meetings, and monitored during internal audits and divisional review meetings. All our staff are involved in the implementation of our quality systems through training and communication. > Continuous improvement > Smart approach COLLABORATION We work together with our clients and other suppliers to improve performance for all. Carnell achieved BS 44001:2017 Collaborative Business Relationships certification in 2018, building on our previous certification to BS 11001. We implement our collaborative approach across our contracts, sharing best practices and also learning from each other’s experiences to improve productivity and minimise waste. We strive to meet mutually agreed goals for the benefit of all parties. > Partnership Success BOARD OF DIRECTORS Andrew Sharp Managing Director Conal Neafcy Finance Director Paul Swann Operations Director James Tyson Commercial Director Rodney Robb Operations Director (Water and Drainage) Danny Pitcher SHEQ Director Lee Gill Plant & Transport Director Peter McNulty IT Director Adrian Oulds Business Director OUR POLICIES As a progressive organisation, we have documented many of our principles which show the commitment we have to the health, safety and wellbeing of our employees. By promoting a best-in-class approach to these key issues, we believe the benefits are passed on to our clients, suppliers and customers. Our Accreditation / Certification for our management systems are available on the following page: Accreditations 2020 IN REVIEW A summary of our performance in 2020 can be seen by clicking the image below: 01785 715472 | Contact us Privacy Policy | Copyright and Cookie Policy All rights reserved © 2015 - 2021 Carnell. Registered Office: 3175 Century Way, Thorpe Park, Leeds, LS15 8ZB. Registered in England no. 02843581. Carnell Support Services Limited is a wholly owned subsidiary of Renew Holdings plc