+44 (0) 333 12 12 100 hello@purdi.com PARTNER LOGIN CONTACT RUCKUS Network Analytics RUCKUS Analytics is a Cloud service for network analytics and assurance. Powered by machine learning (ML) and artificial intelligence (AI), it delivers comprehensive visibility into the operation of your RUCKUS network. RUCKUS Analytics is a Cloud service for wired and wireless assurance that helps IT increase efficiency and improve user experience. Lacking the proper network analytics tools, IT teams struggle to keep up with user connectivity issues and meet their SLAs. RUCKUS Analytics delivers powerful network analytics to help you get the most from your RUCKUS network. RUCKUS Analytics supports SmartZone and RUCKUS Cloud control and management architectures. Customers can choose to designate a third party—such as a RUCKUS networking solution provider—to administer their account. Managed service providers (MSPs) can manage multiple end-customer RUCKUS Analytics accounts from within their own account. Why Choose Ruckus Network Analytics? NETWORK HEALTH MONITORING RUCKUS Analytics enables users to automatically monitor their network health with an overview that provides a high-level summary view of the entire network, and comprehensive health monitoring tabs where users can view more detailed metrics in specific categories such as connection, performance and infrastructure. Network health monitoring gives users instant visibility into metrics like AP service uptime, time to connect, connection success rate, client throughput and more. RUCKUS Analytics enables you to personalise your health monitoring status by defining the service levels that you wish to measure against. RUCKUS ANALYTICS INTRO This video provides an introduction to RUCKUS Analytics RUCKUS ANALYTICS DASHBOARD Top-level Dashboard overview of the RUCKUS Analaytics RUCKUS ANALYTICS HEALTH MONITORING Overview of the health monitoring RUCKUS Analytics provides INCIDENT ANALYTICS – NETWORK ANALYTICS Incident analytics is powered by machine learning and artificial intelligence. The AI enables RUCKUS Analytics to automatically establish the behaviour of each network element without requiring input from the IT department. It then uses machine learning to identify service incidents and issues relating to connectivity, performance and infrastructure that can affect user experience. Moreover, it makes further use of AI to classify service incidents by severity, addressing the severity of each incident in order of highest-priority issues first. The system provides details for each incident that include the following: root causes and recommended actions, affected areas, other impact details, including severity, client impact and duration and a list of impacted clients and much more. POWERFUL CLIENT TROUBLESHOOTING Ruckus Analytics provide users with a simple, intuitive search and client troubleshooting page, giving users a complete picture of the client experience for easy connectivity and user diagnostics. On the troubleshooting page you can find the following diagnostics, which include: Successful, slow and failed connections Disconnect events Roaming evens and failed roams Connection quality (RSSI, MCS, Client throughput) Network incidents affecting users, with links to see incident detail MELLISA – YOUR OWN AI VIRTUAL NETWORK ASSISTANT RUCKUS Analytics comes with an AI-powered virtual assistant called Melissa. She helps users with a wide variety of inquiries and deliveres highly insightful responses, saving IT teams valuable time with read access to information that helps them manage network operations – without the need for any coding. RUCKUS ANALYTICS CLIENT TROUBLESHOOTING RUCKUS ANALYTICS MELISSA – VIRTUAL NETWORK ASSISTANT RUCKUS Analytics Benefits 1 REPORTING & ANALYTICS Provides comprehensive visibility into network operations 2 ZERO-TOUCH PROVISIONING Accelerates network and client troubleshooting 3 TROUBLESHOOTING Identifies, prioritises and recommends remediation steps for service issues 4 IMPROVES USER EXPERIENCE Helps IT teams improve the user experience 5 INTEGRATES WITH RUCKUS Works with your RUCKUS Network to automatically validate service levels 6 MELISSA Your very own virtual network assistant- to help you solve any issues or answer any enquiries that you may have. Network Management Resources RUCKUS Cloud Management Webinar The demand for fast and reliable Wi-Fi is ever increasing. No problem. RUCKUS Physical Controllers SmartZone network controllers simplify network set-up and management, enhance security, minimize troubleshooting and ease upgrades. Ruckus Data Plane Making Remote Working Easy “I have a remote office; how can I tunnel all traffic back without the need for an expensive leased line or buying a dedicated firewall to create a site-to-site VPN?”. Find out more… WE'RE HERE TO HELP - CONTACT US ON 0333 1212 100 OR REQUEST A CALLBACK RMA REQUESTS GDPR COMPLIANCE PRIVACY POLICY COOKIE POLICY CAREERS T & C © 2021 Purdicom Ltd. Mitchell House, Woolley Barns, Wantage, Oxfordshire. OX12 8TA. UK Purdicom – Pure Distribution. Registered Company No: 05361794 | VAT: 892213816