Enable Accessibility Menu Locations Careers Kids Deals Gift Cards Order Now NOTICE OF DATA BREACH Sonic Drive-In: Notice of Payment Card Breach What Happened Sonic Drive-In has discovered that credit and debit card numbers may have been acquired without authorization as part of a malware attack experienced at certain Sonic Drive-In locations. Your trust in Sonic is important to us and we sincerely regret any inconvenience this may cause. We have provided here more information about this situation, including an offer of free identity theft protection for affected customers: What Information Was Involved Based on our investigations to-date it appears that credit and debit card numbers used at certain Sonic Drive-In locations may have been impacted. What We Are Doing Upon learning of this matter we immediately contacted law enforcement and have been working with them in their investigation. We also immediately began our own investigation with the help of experienced third-party forensics firms. Notice of this incident was briefly delayed to accommodate law enforcement’s investigation. We regret that this incident occurred, and apologize for any inconvenience or concern it may cause. As a precautionary measure, we are offering customers who used their cards at our locations this year to receive 24 months of free fraud detection and identity theft protection through Experian’s IdentityWorks program. To take advantage of these free services, you can enroll by visiting the Experian IdentityWorks website: http://www.experianidworks.com/sonic. You have until March31, 2018 to register and enroll. If you have questions or need an alternative to enrolling online, please call 877-534-7032. What You Can Do Whenever there is an issue involving credit or debit card numbers, you can always check your statements. You can also monitor your financial accounts and get free credit reports for any incidents of fraud or identity theft. If you see any unauthorized activity, contact your financial institution. You can also report suspected incidents of identity theft to local law enforcement, the Federal Trade Commission (“FTC”), at 1-877-ID-THEFT (1-877-438-4338), or your state Attorney General. In Maryland, you can reach the State Attorney General’s office by phone at (888) 743-0023. Its website is http://www.oag.state.md.us/. In North Carolina, you can reach the State Attorney General’s office by phone at (919) 716-6400. Its website is http://www.ncdoj.gov. Their mailing addresses are: Douglas F. Gansler Attorney General of the State of Maryland Office of the Attorney General 200 St. Paul Place Baltimore, MD 21202 Roy A. Cooper Attorney General of the State of North Carolina Consumer Protection Division, Attorney General's Office Mail Service Center 9001 Raleigh, NC 27699-9001 Additionally, if you believe your identity has been stolen or used without your permission, contact your local police department to file a report. Fraud alerts: You can place a fraud alert on your bank accounts and credit file as a precautionary step. A fraud alert tells creditors to contact you before they open any new accounts or change your existing accounts. Call any one of the three major credit bureaus listed below. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts. All three credit reports will be sent to you, free of charge, for your review. TransUnion, 2 Baldwin Place, P.O. Box 1000, Chester, PA 19016 (800) 680-7289 www.transunion.com Experian, P.O. Box 9532, Allen, TX 75013 (888) 397-3742 www.experian.com Equifax, P.O. Box 740241, Atlanta, Georgia 30374-0241 (800) 525-6285 www.equifax.com Credit/security freeze: If you believe that your identity has been stolen, consider placing a credit/security freeze on your credit report. Placing a freeze on your credit report will prevent lenders and others from accessing your credit reports in response to a new credit application. With a freeze in place, even you will need to take special steps when you wish to apply for any type of credit. You will need to place a credit freeze separately with each of the three major credit reporting companies if you want the freeze on all of your credit files. A freeze remains on your credit file until you remove it or choose to lift it temporarily when applying for credit. There may be a fee for this service based on state law. For additional information, and pricing details, visit the credit bureaus at: TransUnion https://www.transunion.com/credit-freeze/place-credit-freeze Experian https://www.experian.com/blogs/ask-experian Equifax https://www.freeze.equifax.com/Freeze/jsp/SFF_PersonalIDInfo.jsp Even if you do not find any suspicious activity on your initial credit reports, the FTC recommends that you check your credit reports periodically. Under federal law, you are entitled to one free copy of your credit report every 12 months from each of the three nationwide credit reporting agencies. You may obtain a free copy of your credit report by going to www.annualcreditreport.com or by calling (877) 322-8228. You also may complete the Annual Credit Report Request Form available from the FTC at https://www.consumer.ftc.gov/articles/pdf-0093-annual-report-request-form.pdf, and mail it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. If you discover inaccurate information or a fraudulent transaction on your credit report, you have the right to request that the consumer reporting agency delete that information from your credit report file. If you have any questions please call us at 877-534-7032. Read FAQs Company Careers FAQ Contact Us Franchise Corporate Press More Community Gift Cards Kids Nutrition Download Menu (PDF) Español Menu (PDF) Nutrition Guide (PDF) Sodium Guide (PDF) Allergen Info (PDF) ¿Español? Interested in owning a SONIC ® Franchise? Get More Information TM & ©2021 AMERICA'S DRIVE-IN BRAND PROPERTIES LLC Privacy Statement CA Supply Chains Act Do Not Sell My Info Legal Statement About Our Ads Notice of Data Breach Accessibility If you are using a screen reader and are having problems using this website, please email digitalaccessibillity@sonicdrivein.comfor assistance. Sonic uses cookies to improve our site and provide content and ads that might interest you. 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