Menu Duty Free Travel Happy We believe in creating unique environments that become both personal and memorable. So we are constantly refining our store designs and types, merchandising and selection of world class brands to match our changing customer profiles. In short, we want our customers to feel on top of the world. This is what we called Travel Happy. Listen We use our extensive listening tools to target customers based on their needs, wants and values. Understand We conduct field research, quarterly surveys and use advanced data analysis tools to convert customer responses and behaviors into tailor-made retail efforts. How do we make Travel Happy possible as ATU? Call Center Support Terms & Conditions Privacy Policy Statutory Declaration Personal Data Protection Corporate Only © Copyright 2021 All Rights Reserved by ATU

Menu 0850 222 5 288 (ATU) customer@atu.com.tr Our Social Media Accounts Our Offices TURKEY Headquarter Address: Ayazaga Mahallesi, Cendere Caddesi No. 109 L 2C Blok 2 ve 7. Kat Sarıyer / Istanbul – Turkey Tel: +90 212 465 4327 Fax: +90 212 465 4213 Esenboga International Airport Address: Esenboga International Airport, Ankara – Turkey Tel: +90 312 398 2100 Fax: +90 312 398 2105 Adnan Menderes International Airport Address: Adnan Menderes International Airport, Gaziemir / Izmir – Turkey Tel: +90 232 274 6100 Fax: +90 232 274 4862 Milas Bodrum Airport Address: Milas Bodrum Airport, Milas / Mugla – Turkey Tel: +90 252 523 0316 Fax: +90 252 523 0312 Gazipasa Airport Address: Gazipasa Airport, Gazipasa / Antalya – Turkey Tel: +90 242 582 7370 Fax: +90 242 582 7375 GEORGIA TUNISIA MACEDONIA LATVIA SAUDI ARABIA OMAN Terms & Conditions Privacy Policy Statutory Declaration Personal Data Protection Corporate Only © Copyright 2021 All Rights Reserved by ATU

Menu Extended Family Our Partnerships ATÜ Duty Free is a joint venture between TAV Airports Holding and UNIFREE Duty Free/Gebr. Heinemann. Our close-knit, dedicated, highly proficient and innovative value chain is of maximal importance when it comes to delivering the most compelling retail experience for our travellers. Triad of Success TAV Airports’ expertise, together with UNIFREE’s operations excellence and Gebr. Heinemann’s logistic power, form the perfect combination for success. Terms & Conditions Privacy Policy Statutory Declaration Personal Data Protection Corporate Only © Copyright 2021 All Rights Reserved by ATU