01535 650500 0 HOME PRODUCTS OUR STORY BROCHURES PRIVATE LABEL CONTACT US Privacy & Cookie Policy Privacy & Cookie Policy When providing Grandma Wild’s with important confidential information please be assured that it is only used in relevance to our website and will not be sold, reused, rented, disclosed or loaned to any third parties. This is in accordance with the Date Protection Act 1998 and Consumer Protection Regulations 2000. At Grandma Wild’s we pride ourselves on our respect for our customers’ privacy. Privacy policy This privacy policy sets out how Grandma Wild’s uses and protects any information that you give Grandma Wild’s when you use this website. Grandma Wild’s is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Grandma Wild’s may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2014. What we collect We may collect the following information: • name • contact information including email address • demographic information such as postcode, preferences and interests • other information relevant to customer surveys and/or offers Please note that we do NOT store credit/debit card numbers, nor do we share customer details with any third parties. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • for our internal record keeping. • to improve our products and services. • to send promotional email periodically about new products, special offers or other information we think you may find interesting. • to contact you from time to time for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use Google Analytic cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Social Plugins: third-party social sharing buttons and plugins for sites such as Facebook, YouTube, Twitter, Google+ and Tumblr may use cookies to collect anonymous (browser type, location, page views) usage information. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and consult the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box you can click to indicate you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties we think you may find interesting if you tell us you wish this to happen. You may request details of the personal information we hold on you under the Data Protection Act 1998. If you would like a copy of the information held, please email sales@grandma-wilds.co.uk Delicious, traditionally baked biscuits from our Yorkshire family bakery Grandma Wild's Millennium Business Park, Station Road, Steeton, Keighley, West Yorkshire, BD20 6RB Terms & Conditions Privacy & Cookie Policy Returns & Refunds Accessibility Get in touch Tel: (01535) 650 500 Fax: (01535) 650 509 Email: sales@grandma-wilds.co.uk © Copyright 2021 Grandma Wild's Website Design by MorrisSeymour