Skip to page content Sign In Sign in to : Create & Manage Cases Upgrade instances Manage instances Account Management Got it ServiceNow ServiceNow 24/7 Support Access the latest published documents and content 5 mins average problem-solved time Ask questions and discuss ideas with ServiceNow experts 6 hours average response time Need technical support from us? We are here for you We're here 24/7 Explore our library of solutions Trending topics How to make a SOAP Call to your instance using the CURL Command Enabling email delivery using SPF records to allow SN mail servers How to delete a Comment or a Work Note from a record? See more Recent Known Errors Rome Patch 3 Exporting a Pivot Table Report to PDF produces a blank report following an upgrade to Paris Patch 9 or Quebec Patch 4 Redirect to Service Portal does not always work when opening the instance URL in multiple browser tabs action.setRedirectURL and producer.redirect do not work on Service Portal Attachment names are truncated if they exceed the max length of the attachment name field See more in Known Error Portal Solutions for common issues Plugin Activation Overview LDAP via MID is failing after 55 S Service Portal: Changing categories does not update category items displayed after Rome upgrade After Quebec upgrade walkup user no longer able to access walkup portal - Sorry, you are not authorized to access the walk-up pages. For security reasons, walk-up pages are limited to users with the sn_walkup.walkup_login role only. See more Available Patches Rome Patch 3 Hot Fix 1 Quebec Patch 9 See more for product documentation Upgrade to Rome release Check out Rome release resources See Rome release notes Upgrade Instances Product Documentation Detailed documentation for the functionality of each release Now Community Connect and collaborate with fellow ServiceNow users Knowledge Base Database of technical articles, how-to's and solutions Customer Success Center Learn from the best practices of our most successful customers Collaborate to solve problems and discuss ideas Recently answered questions What is cmdb_ci_service_business for in Rome? Agent Workspace vs Now Experience Workspace How to check attachments in flow designer Prevent duplicate entries from same user (related list). See more in Now Community Trending posts Universal Request – What’s New in Rome? Prevent direct assignment of licensable roles to users Instance Scan "Data" Scan Check examples Instance Scan "Sanity Test" Scan Check examples See more in Now Community Didn't find an answer? Ask a question in Now Community to get your question solved! Ask Now Community Help us improve ServiceNow View or add to the more than 1000 new ideas submitted recently Browse Idea Portal ServiceNow Developer Site Resources to learn, build, and deploy apps on the Now Platform® Now Support YouTube Official channel for troubleshooting and learning Now Support LinkedIn Latest updates on the Now Support experience Now Support Twitter News on Now Support tools, technology, and experience Get help from ServiceNow Sign in to Create & Manage Cases Upgrade instances Manage instances Activate/deactivate Plugins Create a Case Call support International toll free 000 800 0402 211 North America toll free 1 866 709 5932 See all phone numbers Need support on-the-go? Experience how Now® Support makes the world of work, work better for support Download for iOS Download for Android New to Now Support? Watch our introduction videos to learn how to best use Now Support Getting started guide Need personalized support? Work with a Support Account Manager to help you get in front of issues and get more done Learn more How would you rate your Now Support digital experience? Terms and conditions Privacy statement Knowledge Bases © 2021 ServiceNow. All rights reserved. LinkedIn Twitter YouTube Facebook