ABOUT US OUR BRANDS OUR APPROACH WORKING FOR US OUR NEWS Our Vision & Values Our Vision & Values Being a family business, it’s no surprise that we think of our business as a legacy, to be handed down to future generations of stakeholders. By stakeholders we mean everyone who contributes to the business’s success: the family owners, the people who work for us, the communities we operate and trade in, our suppliers and our customers. In practice, our business is guided by our Family Shareholder’s vision for the business – “Working together to build a great Yorkshire Family Business, inspired by our Swiss heritage, creating prosperity and pride by doing what we believe in” – and a set of values which we call the Six Ps: Prosperity, People, Planet, Product, Passion and Process. These principles underpin everything we do – the decisions we make and the way we operate our business. Prosperity We’re committed to remaining an independent family business and expect business strategies to be built on enduring economics. People We’re committed to a stakeholder model that values all our stakeholders and rewards them fairly. Product We care about quality and exceptional customer service. Process We believe in Swiss precision and attention to detail, lived in relentless operational excellence, with common sense, clarity, simplicity and agility prevailing over bureaucracy. Planet We believe our environmental approach should go beyond compliance and good practice in areas where innovative leadership initiatives sustain and may have a positive impact on our relationship with the planet and enhance our reputation. Passion The deep love and belief in what we do is the pounding heart of the family business. It lifts the spirit of all around us and creates our uniqueness. For the family shareholders, this pride and passion are valued as highly as prosperity. OUR VISION & VALUES Related content Our heritage Our family business was founded by Frederick Belmont, a Swiss Confectioner, and began with the opening of the first Bettys tea room in 1919. Read more Our approach Now a fourth generation family business we’re committed to being a responsible business that cares about and shares its success with stakeholders. Read more Our Board & Executives Find out about our Board and Collaborative CCEO. Read more Bettys & Taylors of Harrogate is an independent family business, passionate about some of the finer things in life – beautiful tea rooms, handmade cakes, traditional breads, proper tea and top quality coffee. We're the business behind Yorkshire Tea, Taylors of Harrogate coffee and the famous Bettys Café Tea Rooms. OUR WEBSITES Yorkshire Tea Taylors of Harrogate Taylors Impact Bettys Cone Exchange MORE INFORMATION Vacancies Terms and conditions Privacy Notice Cookies Site map Resources and Policies Modern Slavery Statement Privacy Notice for Candidates Sharing information on our supply base Gender Pay Gap Report Bettys & Taylors Group Tax Strategy Section 172 Statement Covid-19 Risks & Controls CONTACT US Bettys & Taylors Group Limited 1 Parliament Street Harrogate North Yorkshire HG1 2QU Click here for specific contact details or contact our reception team on (0)1423 814000. © Copyright 2021 Bettys & Taylors Group Ltd. All rights reserved. Bettys & Taylors Group Limited, 1 Parliament Street, Harrogate, North Yorkshire HG1 2QU. Registered Number 500829 England, VAT Registration Number 405696146