Home About Us Services Meet Sam Social Responsibility Contact Us News Job Opportunities Had an Accident "To be the most innovative customer centric service provider within the insurance sector, always providing our partners with the competitive edge they need to both retain their clients and dominate in their respective sectors." About Us Beginning in 1999 in Cheadle, Cheshire in the North of England, as an uninsured loss recovery agent, Action 365 has expanded to provide exceptional products and comprehensive business services that support and strengthen our clients own business growth by providing the best possible motor claims accident management services for insurers, brokers and hire companies. Action has developed a national reputation for excellence with over 200 years of combined experience, and is reported by the UK Companies House as amongst the industry’s most successful and financially reliable performers. Find out more about us Services FNOL Action Assistance provides a 24 hour, 365 days contact centre operation so clients are able to speak directly to a claims specialist and report FNOL (First Notification of Loss) as soon as they have been involved in an accident. Having a dedicated and experienced member of the Action team establish a brilliant relationship at the first point of contact for each customer is vital. We know the importance of not only being proficient in establishing the facts and capturing accurate information in a timely manner but able to provide the client with expert help in a friendly and professional manner. As part of our customer focussed service, we may recommend a client to a solicitor from our panel of law firms, the solicitor pays Action 365 a fee to be a member of our panel of solicitors. All members of our solicitor panel are authorised and regulated by the Solicitors Regulation Authority. The Authority’s rules can be accessed via their website – www.sra.org.uk. Any solicitor we recommend is an independent professional, from whom you will receive impartial and confidential advice. You are free to use your own legal representation, or to represent yourself. Third Party Intervention Our Third Party Intervention service ensures that costs are controlled by an efficient and prompt intervention team. Our approach to intervention offers industry leading capture and conversion rates. Our suite of specialist service provisions diminishes the number of instances where cases fall outside of the portal, maximizing opportunities for our clients and customers. Claims can be reported direct 24 hours a day, 365 days a year. With different products offered the need for solicitors is either reduced or removed, significantly reducing claims costs and improving the customer journey. Business Lead Generation Utilising our bespoke telesales marketing resources we can provide your business pre-qualified leads from a database of over 1.2m data records. Our lead generation service is customised to your specific requirements and databases are carefully profiled to suit your business needs in both the commercial and personal lines sector. Your business can benefit from using our professional service to increase customer retention and client bank. By using our resources there is no need to increase your own headcount and your designated sales team can focus solely on selling. We can hot-key transfer interested parties for home, motor and commercial insurances direct to partner brokers. Access to new leads is free of charge and only on sale is a fee paid – far more cost effective than using an online aggregator. MGA Proving we are leading the charge in the sector, we have recently added MGA services to our portfolio. Benefitting from the wealth of experience already in the company, expansion into this area means that Insurance MGA’s can rely on our expertise when it comes to an efficient claims handling service that drives down loss ratios. Meet Sam White Starting as a small uninsured loss company in 1999, Sam has grown Action 365 to become a hugely influential and expanding business. In the past 18 years she has spearheaded the growth of a dynamic company in an ever-changing sector, all the while maintaining a strongly principled approach to business. Keeping people at the heart of her work, Sam keeps strong links to her hometown, profit sharing with charities in the local area. Action also contributes to global charities, maintaining an awareness of international issues and developments. Sam always strives to champion women in a notably male-dominated industry. Achieving a number of nominations and industry recognition, she is an established figure in the sector, noted for her entrepreneurship and determination. With Action 365’s continued growth, Sam always has her sights set on new projects and directions, challenging Action’s fundamental objective of being the most dynamic and forward thinking insurance services company in the business. Social Responsibility Social responsibility is more than just a corporate commitment here at Action 365. We believe everyone has an obligation to be socially responsible within the community, the environment and society as a whole. We promote these values across our passionate workforce. We strive to inspire and motivate our employees; encouraging personal wellbeing as a priority, ensuring we have happy and healthy employees. Action 365 is committed to equality, diversity and inclusion. We believe in providing equal opportunities to all – no matter their gender, race, age or level of ability. We hope to inspire a diverse workforce where all employees are treated fairly and without discrimination. Outside of the office, we hope to actively promote social inclusion within our local community. We support grassroots charitable organisations which aim not only to prevent social exclusion; but also to relieve the needs of those who have experienced social exclusion first hand. Contact Us To enquire about our services, please call us on - 0161 768 1137, or email us at info@action365.co.uk. Action 365 Ltd BizSpace Cheadle Place Stockport Rd Cheadle SK8 2JX Complaints Keyboard shortcuts Had an Accident? If you have been unfortunate enough to be involved in a road traffic accident then Action Assistance are here to help you, 24 hours a day, 365 days a year. Being involved in an accident, whoever is to blame, can be a very stressful and time consuming experience. Action Assistance offer a personalised service designed to remove the stress that being involved in an accident can cause and get you back on the road as efficiently as possible. A member of our team will be here to help you whether it is liaising with your insurance company, providing you with a replacement vehicle or any other aspect of your claim. We can also help you to recover any un-insured losses that you may have suffered as a result of an accident. So that we can start to help you immediately after an accident, please call us on 0161 768 1137, we are open 24 hours a day. News Action 365 Embraces Transgender Pride in the Workplace In celebration of Transgender Day of Visibility, we spoke to Debbie Cannon, our amazing Senior Claims Manager and LGBTQ activist about her time at Action 365 so far… Source: Liz Brooks, Siren Media Read More Action 365’s Claim Mate launched in Australia. Action 365 is pleased to announce an exciting new venture for the Australian market – Claim Mate, which delivers essential world class customer services to clients who have been involved in motor accidents in Australia. Source: Liz Brooks, Siren Media Read More Inspiring Women Conference - April 21st. Action 365 Chairman Sam White has been invited by the prestigious Inspiring Women Conference, organised by the magazine Management Today, to join a panel of other high profile businesswomen at their Birmingham-based conference on April 21st. Source: Pukka Insure Read More How MGA Pukka is Shaking Up the Van Market on Claims New van MGA Pukka Insure is planning to expand into new areas as it expects to beat its claims cost targets for its first year. Source: InsuranceTimes.co.uk Read More © Action 365 Ltd 2021 Action 365 Ltd is registered in England and Wales, Company number 3839322. The registered address is BizSpace, Cheadle Place, Stockport Rd, Cheadle SK8 2JX. Action 365 Ltd is authorised and regulated by the Financial Conduct Authority, registration number 306011. View Privacy Policy View Terms and Conditions