Open toolbar (405) 321-2024 Español Sign Up for a New Account Live Chat General Overview This website (okcoop.org) or mobile application is one of several Sites and Apps operated by The Oklahoma Electric Cooperative, its subsidiaries, affiliates and related companies (“we”). The purpose of this privacy policy (“Privacy Policy”) is to disclose what information we may collect from you, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you. We use the information we collect about you to provide information you request, to process and complete the commercial transactions you request, and to provide you with a more personalized experience when using our website. We have created this Privacy Policy in order to demonstrate our firm commitment to protecting the privacy of all of our subscribers, customers, and other visitors. Information that is gathered from visitors In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server. How the Information is used The information is used to enhance the vistor’s experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates. Visitor Options If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website. Cookies Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes. Google Ads Google, as a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. Links to other Websites. You should be aware that when you use our Digital Services, you could be directed to other sites beyond our control. For example, if you “click” on an advertisement, you will likely leave the Digital Service and move to a different website that is not operated by us. This includes links from advertisers, sponsors and partners that may use one of our trademarks or brands as part of a co-branding agreement. These other websites may install their own cookies, independently collect data or solicit personal information, and may or may not have their own published privacy policies. If you are linked to a third-party website through one of our Digital Services, you should carefully review that third-party site’s privacy policy before providing any personal information. This Privacy Policy does not apply to any information you submit to third-party websites, including, without limitation, any websites that may be connected to a Digital Service by hypertext link or otherwise. A special note for parents concerning privacy. Our Digital Services are not intended for use by children under the age of 13. We do not knowingly collect personally-identifiable information from children under the age of 13. If we learn that a child has provided us with personal information, we will delete the child’s personal information (except as may be necessary for legal compliance) and remove the child from any mailing lists. International Users. If you are accessing this Digital Service from outside of the United States, you consent to the transfer of your information to the United States, and the processing, use, and sharing of your information in accordance with this Privacy Policy. Regardless of where your information is collected or transferred, the information will be treated in accordance with this Privacy Policy. Limitation of Liability. By providing us with any personally-identifiable information, you expressly and unconditionally release and hold harmless OK Coop, its parents, subsidiaries, affiliates, related companies and their respective shareholders, owners, members, directors, officers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personally-identifiable information. In addition, while we take reasonable steps to prevent third party companies from making unauthorized use of your personal information, we cannot be held liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personally-identifiable information by those third parties. Notification of changes and acceptance of the Privacy Policy. By using any of our Digital Services, you signify your agreement to the terms of our Privacy Policy. We may change this Privacy Policy from time to time. If so, any such changes will be posted on this page, so that the we may keep users informed of its information collection practices. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy. Your continued use of any Digital Service shall constitute your acceptance of such revised Privacy Policy. Correcting and updating personal information. If your personally-identifiable information changes, some of our Digital Services may allow you to log-in and make changes to your profile online, or you may contact us at the address or email below. About the website design company GGC Digital designed and developed this website utilizing WordPress. At no time does the digital agency resell personal information that is gathered on this website. If you have questions about the design work, please contact GGC Digital directly. Whom do I contact with questions or concerns about this Privacy Policy? If you have any questions about this Privacy Policy, the practices of this Digital Service, your experience with this Digital Service, or if you wish to make changes or delete the personal information we have on file for you, please contact: OK Coop, PO Box 1208, Norman OK 73070-1208 or email at ms@okcoop.org. Useful Links Pay my Bill My Account Report an Outage Join our Team Contact Us Address Billing/Member Service 242 24th Ave NW Norman, OK 73069 Administration/Shop 2520 Hemphill Dr. Norman, OK 73069 By Phone 405-321-2024 General member service or to report emergencies/power outages Live Chat Monday – Friday 8 AM – 5 PM Fax: 405-217-6900 By Mail Business Address: PO Box 1208 Norman, OK 73070-1208 Payment Address: PO Box 5481 Norman, OK 73070-5481 Copyright © 2021 Oklahoma Electric Cooperative. All Rights Reserved. | Privacy Policy