Customer Service for: Residential Business Community Environment About Us Contact Us My Account Home About Us Background Background Download complete quick fact sheet Alabama Power provides the valuable combination of competitive prices, reliable electricity supply and unparalleled service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama. It is one of four U.S. utilities operated by Southern Company, one of the nation's largest producers of electricity. Service territory Alabama Power is the second largest subsidiary of Southern Company, serving homes, businesses and industries in the southern two-thirds of Alabama. More than 78,000 miles of power lines carry electricity to customers throughout 44,500 square miles. Customers first Our top priority is taking care of our customers. This means keeping reliability high and power rates low. For years, we have consistently provided electricity more than 99 percent of the time while keeping our prices below the national average. Environmental stewardship Alabama Power takes it responsibility to protect the environment seriously. We have a strong record meeting or doing better than standards set by state and federal environmental agencies. According to the U.S. Energy Information Administration, Alabama Power ranks among the top of all investor-owned utilities for its investment in equipment and technology to safeguard the environment. Environmental stewardship is good business. Economic development Alabama Power was the first electric utility in the U.S. to establish an Economic Development Department. We've been committed to encouraging and supporting economic growth throughout Alabama. We work closely with companies in their site-selection process, as well as helping existing companies expand. Energy conservation Our employees work with customers to help them improve the energy efficiency of their homes, businesses and communities. Alabama Power also offers a variety of incentives and pricing options that allow Alabamians to better control their energy costs. Learn more. Community commitment Being involved in our communities is part of our company's culture. Alabama Power Foundation provides support to a wide spectrum of nonprofit organizations and institutions across the state. And our employees and retirees volunteer their time and resources through the Alabama Power Service Organization and the Energizers retiree service network. Lakes and recreation Alabama Power's hydroelectric generating plants created several lakes on the Tallapoosa, Coosa and Warrior rivers. The plants provide Alabama Power customers with clean, reliable electric energy. The surrounding waters offer abundant recreational opportunities for all who live and visit the state. We engage in active land management programs to preserve the natural beauty of the area surrounding the lakes. Forests, wildflowers and water quality are managed and protected on company lands. And the public has lakeshore access through public recreation areas. Beaches, boat ramps, picnic areas, trails and camping sites are maintained for the public's enjoyment. Residential My Account Turn On/Off Power Pay My Bill Save Money and Energy Products/Programs Prices / Rates Business Small Business Economic Development Manage My Energy Pricing & Rates Save Money & Energy Technology Application Center Architects & Engineers Builders & Developers Property Managers HVAC Training Outdoor Lighting Community Electric Safety Lakes & Recreation Education Community Projects Hydro Relicensing Environment Renewables Stewardship Research and Development Air Quality and Water Management Electric Transportation Community Engagement Nuclear About Us Background NewsCenter Leadership/Governance Financial Information Supplier Diversity Careers Weather Center Fact Card © 2015 Southern Company. Use constitutes acceptance of General Website Terms and Conditions | Privacy Statement