About Us What's Scampi? Where to Buy Work For Us Responsible Business Contact Legal Bits & Pieces Important Documents Covid-19 Statement to Customers Website Usage Full Terms & Conditions INTRODUCTION This website is owned and operated by, or on behalf of, Whitby Seafoods Limited. Whitby Seafoods Ltd respects your right to privacy and is committed to safeguarding the privacy of all visitors to this website. We have developed our privacy policy to keep you informed about any personal data we may hold, how it is collected and how it is processed. We may update our website (including our privacy policy) from time to time and therefore request that you review it occasionally to keep up-to-date with any changes. INFORMATION WE COLLECT Personal Information Whitby Seafoods Ltd does not collect any personally identifiable information from individuals without consent; either express or implied. We do not require visitors provide any personal information by simply browsing our website, however, there may be special features on our website that require personal data. Such special features may include: Providing an email address to “keep-in-touch” with business news and special offers “Say hello” through our website with any enquiries and providing a name, email address and telephone number Ordering “point of sale” (napkins/swingboards etc) and providing a name, address, telephone number and email address Sending your personal details to our HR department in response to job vacancies Sharing your personal details with our “info@” email address or members of our team via our website For any data we do collect it will be apparent what data is being collected, how it will be used and to whom it may be disclosed. We will only collect personal information necessary to fulfil the purpose of the special feature. By providing your personal information, through our website, you acknowledge that we may be required to disclose your data to a third party to enable us to fulfil the requirement. For example, for point of sale orders we may have to disclose your name and address to third party delivery companies. In some cases, we may be required to use or disclose your personal information without your consent for legal or regulatory purposes. Reasons may include (but not limited to) compliance with local, national and international statute, court orders or legal inquiries. 2. Non-Personal Information: Cookies Whitby Seafoods Ltd may use “cookies” to enhance your general website experience. Cookies are information files that your web browser places on your computer when you visit a website. They are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications. There are ways in which you can disable cookies through your browser configuration settings. Please refer to our Cookie policy for further information. WHAT WE DO WITH THE INFORMATION WE COLLECT When you provide your personal information to Whitby Seafoods Ltd, we may use it for the following purposes: 1. To provide you with the information, feedback or service which you have requested. 2. To respond to any communication received via our website. 3. To contact you on occasion with business updates, competitions, offers. 4. To fulfil legal or regulatory requirements. 5. For any additional ad hoc reasons which may present themselves from time to time for which consent has been gained By providing your information, it is implied that you consent to us contacting you. We may, on occasion, contact you regarding your consent. DISCLOSURE OF YOUR PERSONAL INFORMATION The information that you share with Whitby Seafoods Ltd is held on secure servers within the UK. We do not share your information with anyone outside of Whitby Seafoods Ltd and its affiliates. Exceptions are made for third-party service providers, such as delivery companies, who have agreed not to use your personal information for purposes other than those explicitly outlined by Whitby Seafoods Ltd and also in response to legal or regulatory requests for information. If for any reason Whitby Seafoods Ltd enters into a business transaction (including the sale of subsidiaries or assets) we may disclose personal information which is required for the evaluation and/or completion of such transaction. Such information would be bound by strict confidentiality rules and we would require that it is only to be used for the purposes intended in accordance with this policy. SECURITY Due to the technical nature of I.T, and expertise required, Whitby Seafoods Ltd outsources the provision of hardware and software support, security and maintenance. As a result, access is required to data on our servers. We have ensured that the outsourced provider recognises their legal responsibilities, and is aware of the responsibilities for data handling, and its impact on Whitby Seafoods’ data protection responsibilities. RETENTION OF DATA Whitby Seafoods Ltd will only hold your personal information for as long as is reasonably necessary for the purposes highlighted in this policy. Should you wish to no longer wish to be contacted by us in the future or would like your personal data to be changed or removed from our systems then please let us know via email info@whitby-seafoods.com or write to us at Whitby Seafoods Limited, Fairfield Way, Whitby Business Park, Whitby, North Yorkshire, YO22 4PU. Recipes FAQs Seafood Social Legal bits & pieces Latest News Modern Slavery Statement Covid-19 Secure Workplace