Iberdrola Clienti Italia SRL cookie policy Holder of the treatment Owner of the processing of personal data ïá Iberdrola Clienti Italia Srl, with registered office in Piazzale dell'Industria 40, 00144 Rome, Italy What are cookies and web bugs Cookies are small files or commonly used devices that are installed on the user's browser in order to store, retrieve or update data. They allow the manager of a website to know the preferences of users while browsing the site and to customize the offer of services based on these preferences. On www.iberdrola.it we use own and third party cookies that allow us to perform usage analyzes and measurements to make sure that the site works correctly and to improve our services. The third-party cookies used on the IBERDROLA site to obtain information on visits, measure and analyze web browsing, as well as customize some services, are owned by Google Universal Analytics, Whisbi, Inbenta and Optimizely, which have access to the data collected by their devices Web bugs are similar technologies that are installed on the user's browser with different purposes. These are small graphic images (also called "pixel tags" or "clear GIFs") that can be found on websites, services, applications, messages and tools. On www.iberdrola.it we only use our own web bugs to monitor visits. TYPES OF COOKIES Depending on their purpose, cookies can be classified as follows: Technical cookies are necessary for navigation. Without them, the page would not work properly (user login cookie for online shopping carts, multimedia player session cookies ...) Personalization or configuration cookies allow the page to recognize the user's language, font size ... Security cookies prevent or hinder attacks against the site or its users. Analytics cookies allow to measure user activity and to process navigation statistics. Advertising cookies manage the frequency and content of ads. Profiling cookies store information about users to show personalized advertising. Pursuant to art. 13 and 23 D. LGS. n. 196/2003 Iberdrola Clienti Italia SrL informs users of the site of the use of profiling cookies that require prior consent and are used to track the user's navigation on the network, as well as to create profiles on his tastes, habits, choices, etc. CONTROL OF THE USE OF COOKIES AND WEB BUGS If you want to delete the cookies and web bugs installed on your terminal you can do it from your browser. Consult the deletion procedure by accessing the help menu of your browser. For more information: Internet Explorer: http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies Mozilla Firefox: https://support.mozilla.org/t5/Cookies-and-cache/Attivare-e-disattivare-i-cookie/ta-p/7656 Google Chrome: https://support.google.com/chrome/answer/95647?hl=it Safari: http://support.apple.com/kb/ph5042 COOKIES USED On our website there are various types of cookies, which are used for different purposes. These are both technical cookies, owned by Iberdrola, mostly aimed at identifying the user or improving navigation, as well as personalization, analytical or advertising cookies. Since analytical and advertising cookies must be recognized and accepted, a description of them is proposed below: Analytical cookies Domain First name Supplier Description Expiration analytics.google.com optimizelyEndUserID Terza parte (OPTIMIZELY) Contiene l'ID univoco dell'utente finale. 10 anni analytics.google.com _ga Terza parte (Google Analytics) Di proprietà di Google Analytics, utilizzato per distinguere gli utenti. 2 anni analytics.google.com _gat Terza parte (Google Analytics) Di proprietà di Google Analytics, utilizzato per limitare la percentuale delle richieste. 1 minuto analytics.google.com _gid Terza parte (Google Analytics) Di proprietà di Google Analytics, utilizzato per distinguere gli utenti. 1 giorno https://www.iberdrola.it _ga Prima parte Used to distinguish users. 2 ore https://www.iberdrola.it _gid Prima parte Used to distinguish users. 24 ore https://www.iberdrola.it _gat Prima parte Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dc_gtm<property-id>. 1 minuto https://www.iberdrola.it AMP_TOKEN Prima parte Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service<property-id>. da 30 secondi a 1 anno https://www.iberdrola.it gac<property-id> Prima parte Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. 90 giorni Cookie pubblicitari Player Dominio Nome Fornitore Descrizione Scadenza Instal https://redirecto.site INSTAL SRL INSTAL SRL Traffic acquisition website 30 gg Ogury Noi utilizziamo tecnologia device ID. I domini dei device. Image Pixel Il pixel è di proprietà di Ogury, titolare autonomo. Ogury vede dei propri utenti via device ID, 12M in Italia, tutta la navigazione, quindi ogni sito visitato, ogni app utilizzata e l'intero utilizzo. La nostra tecnologia ci permette di vedere se gli utenti atterrano su un determinato sito o app, quando lo fanno, quanto permangono, ma non cosa fanno al suo interno. Per potenziare l'ottimizzazione post click (e qui viene la nostra richiesta) chiediamo di inserire in pagina un pixel tecnico (per tecnico intendiamo di ottimizzazione). Questo ci permette di vedere le chiamate che vengono effettuate dai nostri utenti, in modo da ottimizzare i KPI post click. La durata dei nostri device ID proprietari è di 1 anno. Il pixel inserito è attivo per tutto il periodo di campagna se non concordato diversamente con il cliente. Refine https://adform.com C , TPC , GCM , CM, Token , Uid , Cid , adtrc, SR , CT , EBFCD , EBFC , CFFC Refine Direct Questi cookies sono utilizzati dalla nostra piattaforma di tracciamento di terza parte. Possono contenere Dati Personali non Identificativi. Sono utilizzati per finalità di marketing e profilazione, consentono alla piattaforma di distinguere browser e dispositivi, raccogliere informazioni sulla navigazione degli utenti, permettere l'analisi delle performance delle campagne pubblicitarie e l'attribuzione della conversione. max 6 mesi Refine https://adform.com C, Otsid Refine Direct Cookie utilizzato per la registrazione dell'opt out dell'utente max 10 anni Atomik Ad https://track.adform.net Landing AdForm tracciamento accessi Landing Page 1 anno Teads https://www.teads.com/privacy-policy/ Teads teads user identifier 1 anno Seedtag https://www.seedtag.com/en/cookie-policy/ Seedtag App nexus user identifier 1 anno Ketchup Adv https://www.ketchupadv.com/cookie/ Ketchupadv Tracking Pixel KETCHUP ADV SPA Tracking Pixel 1 years Cookie Policy Changes The Company reserves the right to make changes to this Cookie Policy at any time, by giving notice by posting on the Site. We invite the User to check these updates on the Site. If the changes are particularly significant and / or have a high impact on the User's rights, the Company may communicate them to the User also through a different method (for example by sending an email). Privacy and Cookie Policy updated on [25/05/2018]