Uber Sign up , Our approach to COVID-19 The safety and well-being of everyone who uses Uber is at the heart of what we do. We're continuing to expand our response to COVID-19 with new features for our users, support for those who earn on our platform, and partnerships and initiatives that serve our cities. Learn more Committed to helping We’re pledging 10 million free rides and deliveries of food for frontline healthcare workers, seniors, and people in need around the world. Supporting healthcare workers In some markets, Uber is providing free transportation for frontline healthcare workers, helping them get to and from patients’ homes, as well as between healthcare facilities." Feeding first responders In markets where Uber Eats is available, we’re providing free meals to first responders and healthcare workers, in coordination with local governments. Supporting local restaurants In some areas, we’ve waived the Delivery Fee for independent restaurants on Uber Eats* Moving supplies In markets where Uber Freight operates, shipments of critical goods will be transported with zero profit pricing. Supporting public authorities The safety and well-being of everyone who uses Uber is always our priority. We are committed to supporting public authorities and cities as they work to stem the COVID-19 pandemic. More information Important information for drivers and delivery people* Cleaning supplies for your car “Leave at door” delivery Supporting public health authorities In markets that offer Uber Pro, we're protecting your status Support if you rent a vehicle Health and safety tips We’re reminding everyone who uses Uber to follow advice from public health authorities. If you’re sick, stay home and away from others. Wash your hands frequently, and cover your cough or sneeze. For more information, visit the World Health Organization website. More information Drivers and delivery people* Most importantly, do not drive or deliver food* if you’re feeling sick The most important thing you can do right now is to stay home if possible. This is especially critical if you’re feeling sick. This will help limit the spread of the virus. Let’s help keep drivers safe and ensure that rides are available for those who need them. 1/3 Uber customers Stay at home, if possible The most important thing you can do right now is to stay home if possible. This is especially critical if you’re feeling sick. This will help limit the spread of the virus. Let’s help keep drivers safe and ensure that rides are available for those who need them. 1/4 Important information for restaurant partners in markets where Uber Eats is available Guidance on food safety Based on guidance from public health authorities, restaurants are advised to follow best practices on food safety and packaging. This includes ensuring proper sanitization of surfaces, food handlers, and food preparation environments, and that all food is properly sealed in tamper‑evident packaging. It is recommended that any locations where delivery people wait for orders are separate from food preparation areas. Restaurants are advised to contact their local public health authority in the event of any suspected coronavirus cases. 1/4 Uber Community Guidelines Steps we are taking Supporting public health authorities We have a team available 24/7 to support public health authorities in their response to the epidemic. Working with them, we may temporarily suspend the accounts of riders or drivers confirmed to have contracted or been exposed to COVID-19. We’re also consulting with an epidemiologist to make sure our efforts as a company are grounded in medical advice. Helping to keep cars clean We are working to provide drivers with disinfectants to help them keep their cars clean. Supplies are very limited, but we’re partnering with manufacturers and distributors to source as much as possible. We’ll be prioritizing distribution to drivers in cities with the greatest need. Giving you options for food delivery We understand that you may be relying more on food delivery right now. If you prefer, you can leave a note in the Uber Eats app to ask your delivery person to leave your food at the door. Upholding our Community Guidelines There have been reports of discrimination linked to the current situation. This is never okay—every rider and driver is expected to follow the Uber Community Guidelines, which clearly prohibit discrimination. Visit Uber Community Guidelines Uber Visit Help Center Company About us Our offerings Newsroom Investors Blog Careers AI Gift cards Products Ride Drive Deliver Eat Uber for Business Uber Freight Global citizenship Safety Diversity and Inclusion Travel Airports Cities English Leuven © 2021 Uber Technologies Inc. Privacy Accessibility Terms