Skip to footer NHSBSA About us Search Search What we do Our policies Alumni Contact us Contact us We’re trying to keep our services running normally for as long as possible. Many of our patients rely on the healthcare services that we provide, and will still need to do so during this time of uncertainty. The health, safety and wellbeing of our staff is of paramount importance, so it may be necessary to run our services with less staff than usual. This might mean we take longer to answer our phones or respond to your emails. Before contacting us directly, check our website to see if your query has already been answered. Thank you for your patience and understanding during this period. If you know which service you want to contact Go to the contact us page for the service you want to contact. NHS Pensions Prescription prepayment certificates Prescription Exemption Checking Service NHS Low Income Scheme Medical and maternity exemption certificates Dental Exemption Checking Service NHS Tax Credit Exemption Certificates NHS Dental Services NHS Student Bursaries NHS Prescription Services NHS Injury Benefit Scheme England Infected Blood Support Scheme (EIBSS) Social Work Bursaries Information Services Learning Support Fund Total Reward Statements (TRS) - employer Total Reward Statements (TRS) - employee Overseas Healthcare Services including UK GHIC and UK EHIC NHS Jobs If you’re not sure who to contact Contact our switchboard by: Telephone: 0191 232 5371 Fax: 0191 232 2480 Find out about call charges Find out how we use your information when you call us. We are piloting using new technologies to improve our telephone service. Find out how these new technologies use your information. Our address NHS Business Services Authority Stella House Goldcrest Way Newburn Riverside Newcastle upon Tyne NE15 8NY Breadcrumb Contact us Make a payment Complaints Media enquiries Surveys and research Freedom of Information Call charges and phone numbers Overseas Healthcare Services - contact us Social media and comment moderation policy Report a third-party security incident Got a question? Visit our knowledge base Help us improve our website We’re still developing our website based on your feedback, so please tell us what you think. Work with us We’re a forward-thinking, innovative, national NHS organisation making change at Footer primary NHSBSA Home Sitemap Contact us Work with us Our response to coronavirus (COVID-19) Footer secondary Privacy Cookies Accessibility statement Terms and conditions Freedom of Information For more information about the cookies we use, visit our cookies page Cookie Control Link Icon