" Main navigation SHIPPERS CARRIERS TECHNOLOGY NEWS CAREERS RESOURCES ABOUT INVESTORS Login TRACK A SHIPMENT REFERENCE # Track COVID-19 Service Options For all shipments during this unusual time, if the consignee or driver feels that it is safer to refrain from signing any shipping documents, the driver can print the name of the receiving person on the shipping document. Alternatively, some carriers are now using an electronic logging system to input the name of the receiving person or driver. In either case, these options will act as the official signature of receipt or pickup, as the case may be. Similarly, if a shipment is damaged in any way or has a shortage of cargo, damage should be noted at the time of delivery, but it may not be on the bill of lading or delivery receipt. Using these alternative approaches absolves Echo from the liability of not having a driver, shipper, or receiver’s signature on shipping documents in accordance with previous practices and will be sufficient to confirm delivery for payment purposes. Shippers, receivers, and carriers should document all pickup, delivery, and damage to the best of their ability in real time. We encourage all parties to take pictures of the shipment to confirm pickup, delivery, and the condition of the product at every step. This post amends Echo’s standard terms and conditions until further notice. FOR UPDATES SEE OUR BLOG Awards Connect with us Footer menu Contact info@echo.com 1-800-354-7993 Terms and Conditions Privacy Policy Sitemap © 2021 Echo Global Logistics. All rights reserved.