Important Information on COVID-19 Read More BUY A CAR SELL US YOUR CAR SERVICE MOTABILITY HYBRID NEWS MENU Home About BMG Terms and Conditions Terms and Conditions Sales Terms & Conditions of Business 1. Definitions 1.1 “The Dealer”, the person designed overleaf who is the vendor of the Goods to the Customer. 1.2 “The Customer”, the person designed overleaf, contracting for goods and services to be supplied by the Dealer. 1.3 “Goods” means all Vehicles as defined, or other things to be sold by the Dealer to the Customer. 1.4 “Vehicle” includes any car, lorry, van, trailer, caravan, invalid carriage, motor cycle and generally each and every accessory to and component thereof. 1.5 “Consumer”, a Customer, being an individual who, for the purposes of the purchase, is acting wholly or mainly outside of their trade, business, craft or profession 2. Whole Contract 2.1 These terms shall represent the whole contract between the Dealer and the Customer. They may be varied only by written agreement between the parties. 3. Interpretation 3.1 In these presents the singular shall include the plural and the male shall include the female or business entity as may be appropriate. 4. Enforceability 4.1 In the event of any one or more of these terms and conditions being declared unenforceable, the remaining terms and conditions shall nonetheless remain in full force and effect. 5. Written Confirmation 5.1 This order and any allowance in respect of a Vehicle offered by the Customer are Subject to acceptance and confirmation in writing by the Dealer. 6. Time Not of the Essence 6.1 The Dealer will use its best endeavours to secure delivery of the Goods by the estimated delivery date (if any) but does not guarantee the time of delivery and shall not be liable for any damages or claims of any kind in respect of delay in delivery. The Dealer shall not be obliged to fulfill orders in the sequence in which they are placed. 6.2 If the Dealer shall fail to deliver the Goods within 21 days of the estimated date of delivery stated in this contract, the Customer may by notice in writing to the Dealer require delivery of the Goods within 7 days of receipt of such notice. If the Goods shall not be delivered to the Customer within the said 7 days the contract shall be cancelled. 7. New Goods If the Goods to be supplied by the Dealer are new, the following provisions shall have effect: 7.1 this Agreement and the delivery of the Goods shall be subject to any terms and conditions which the manufacturer or concessionaire may from time to time lawfully attach to the supply of the Goods or the resale of such Goods by the Dealer, and the Dealer shall not be liable for any failure to deliver the Goods occasioned by his inability to obtain them from the manufacturer or concessionaire or by his compliance with such terms and conditions. A copy of the terms and conditions currently so attached by the manufacturer or concessionaire may be inspected at the Dealer’s Office. 7.2 the Dealer undertakes that he will ensure that the pre-delivery work specified by the manufacturer or concessionaire is performed and that he will use his best endeavours to obtain for the Customer from the manufacturer or concessionaire the benefit of any warranty or guarantee given by him to the Dealer or to the Customer in respect of the Goods and, save in the case of consumer sales (as defined by the Supply of Goods (Implied Terms) Act 1973) all statements, conditions or warranties as to the expressed or implied by law or otherwise, are hereby expressly excluded. 7.3 notwithstanding the sum for Car Tax specified in the order, the sum payable by the Customer in respect thereof, shall be such sum as the Dealer has legally had to pay or become legally bound to pay for Car Tax in respect of the Goods. Notwithstanding also the sum for Value Added Tax specified in the order, the sum payable by the Customer in respect thereof shall be the sum for which the Dealer becomes legally liable at the time the taxable supply occurs. 7.4 if after the date of this order and before delivery of the Goods to the Customer, the manufacturer or concessionaires recommended price for any of the Goods shall be altered, the Dealer shall give notice of any such alteration to the Customer, and 7.4.1 in the event of the manufacturer’s or concessionaires recommended price for the Goods being increased, the amount of such increase which the Dealer intends to pass to the Customer shall be notified to the Customer. The Customer shall have the right to cancel the contract within 14 days of the receipt of such notice. If the Customer does not give such notice as aforesaid, the increase in the price shall be added to become part of the contract price. 7.4.2 in the event of the recommended price being reduced, the amount of such reduction, if any, which the Dealer intends to allow to the Customer shall be notified to the Customer. If the amount allowed is not the same as the reduction of the recommended price the Customer shall have the right to cancel the contract within 14 days of the receipt of such notice. 7.5 in the event of the manufacturer of the Goods described in the order ceasing to make Goods of that type, the Dealer may (weather the estimated delivery date has arrived or not) by notice in writing to the Customer, cancel the contract. 8. Used Goods 8.1 If the Goods to be supplied by the Dealer are used, the Vehicle is supplied as roadworthy at the date of delivery and, in the case of consumer sales (as defined by The Supply of Goods (Implies Terms) Act 1973). 8.1.1 is sold subject to any conditions or warranties that are implied by the Sale of Goods Act 1979 or any amending statute. 8.1.2 prior to signing this order form, the Customer shall examine the Vehicle and items set out in the Customer’s Certificate of Examination overleaf and the purchaser is reminded that the conditions of merchantable quality implied by the Sale of Goods Act 1979 do not operate in relation to such defects which the examination ought to reveal. Should the Goods be sold also subject to defects notified by the Seller to the Customer before signing the agreement, the conditions of the merchantable quality before referred to does not operate in relation to those defects. 8.2 Save in the case of consumer sales (as defined) all statements, conditions, or warranties as to the quality of the Goods or their fitness for any purpose whether express or implied by law or otherwise are hereby expressly excluded. 9. Variation 9.1 Any variation agreed between the Dealer and the Customer in Goods to be supplied shall be deemed to be an amendment to this Contract and shall not constitute a new contract. 10. Delivery and Payment 10.1 The Customer shall be liable to pay for the Goods immediately upon intimation by the Dealer that they are available for delivery. The Dealer may, in its discretion, demand a deposit at the time when the order for Goods is places by the Customer and shall not be obliged to progress the order or otherwise implement the contract until the deposit is paid in full. 11. Place of Delivery 11.1 Unless otherwise agreed in writing delivery of the Goods shall take place at the Dealer’s premises. 11.2 In the event of cancellation, for any reason, the Customer agrees to return the Goods to the Dealer’s premises. 12. Repudiation by Customer 12.1 If the Customer shall fail to take and pay for the Goods within 14 days of notification that the Goods are available for delivery, the Dealer shall be at liberty to treat the contract as repudiated by the Customer and thereupon the deposit shall be forfeited without prejudice to the Dealer’ right to recover from the Customer by way of damages any loss or expense which the Dealer may suffer or incur by reason of the Customer’s default. The Dealer reserves the right to make a reasonable daily charge for the storage of the vehicle or vehicles. 13. Loss or Damage 13.1 The Dealer shall be responsible for the loss of or damage to any Vehicle or its contents only if caused by negligence of the Dealer or its employees. The Customer is strongly advised to remove any items of value not related to the Vehicle and in respect of any loss or damage not the responsibility of the Dealer, must rely upon his own insurance. 14. Return of Deposit 14.1 If the contract is cancelled under the provisions of clauses 6 or 7 hereof the deposit shall be returned to the Customer and the Dealer shall be under no further liability. 15. Retention of Title and Risk 15.1 Risk of damage to or loss of the Goods are at the risk of the Customer as soon as they are delivered by the Dealer to the Customer. Delivery shall take place at the premises of the Dealer unless the parties otherwise agree in writing. 15.2 Goods shall remain the sole and absolute property of the Dealer as legal owner until such time as the Customer shall have paid to the Dealer the full price thereof, together with the full price of any other goods which are the subject of any other contract with the Dealer and together with all storage charges and interest that may be due to the Dealer under this Contract or any other. Until payment in full as aforesaid has been made the Customer acknowledges that he is in possession of the goods solely as agent of the Dealer. 15.3 Until the Customer becomes owner of the Goods, he will store them separately from his own goods or those of any other person and in a manner which makes them readily identifiable as the goods of the Dealer. 15.4 The Customer’s right to possession shall cease if he, not being a company, commits an available act of bankruptcy or if he, being a company, does anything or fails to do anything which would entitle a receiver to take possession of any assets or which would entitle any person to present a petition for winding-up. The Dealer may for the purpose of recovery of the goods enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess them. 15.5 The Customer shall be at liberty to agree to sell on the Goods or any product produced from or with the Goods subject to the express condition that such an agreement to sell shall take place as agents (save that the Customer shall not hold himself out as such) for the Dealer, whether the Customer sells on his own account or not and that the entire proceeds thereof are held in trust for the Dealer and are not mingled with other monies or paid into any overdrawn bank account and shall be at all times identifiable as the Dealer’s monies. 16. Right of Lien 16.1 The Dealer shall have a general lien on any property of the Customer in its possession for all monies owing to the Dealer by the Customer on any account whatsoever. 17. Part Exchange 17.1 Where the Dealer agrees to allow part of the price of the Goods to be discharged the Customer delivering a used Vehicle to the Dealer in consideration of it, such allowance is hereby agreed to be given and received and such used Vehicle is hereby agreed to be delivered and accepted, as part of the sale and purchase of the Goods and upon the following further conditions. 17.1.1 that the Dealer accepts the used Vehicle in reliance of the warranties granted by the Customer. AND 17.1.2 that such used Vehicle is the absolute property of the Customer and is free from all encumbrances. OR 17.1.3 that such used Vehicle is the subject of a hire purchase agreement or other encumbrance capable of cash settlement by the Dealer, in which case the allowance shall be reduced by the amount required to be paid by the Dealer in settlement thereof. 17.2 that if the Dealer has examined the said used Vehicle prior to his confirmation and acceptance of this order, the said used Vehicle shall be delivered to him in the same condition as at the date of such examination (fair wear and tear excepted) 17.3 that such used Vehicle shall be delivered to the Dealer on or before delivery of the Goods to be supplied by him hereunder, and the property in the said used Vehicle shall thereupon pass to the Dealer absolutely. 17.4 that without prejudice to 17.3 above, such used Vehicle shall be delivered to the Dealer within 14 days of notification to the Customer that the Goods to be supplied by the Dealer are available for Delivery. 17.5 that is the Goods to be delivered by the Dealer through no default on the part of the Dealer shall not be delivered to the Customer within 30 days after the date of this order or the estimated delivery date, where that is later, the allowance on the said used Vehicle shall be subject to reduction by an amount not exceeding 2.5% for each completed period of 30 days from the date of the expiry of the first mentioned 30 days, to the date of delivery to the Customer of the Goods. In the event of the non-fulfilment of any of the foregoing conditions, other than 17.5 the Dealer shall be discharged from any obligations to accept the said used Vehicle or to make any allowance in respect thereof, and the Customer shall discharge in cash the full price of the Goods to be supplied by the Dealer. 18. Authority to Contract 18.1 Goods supplied by the order of any person in the Customer’s employ or by any person reasonably believed by the Dealer to be the Customer’s agent or by any person to whom the Dealer is entitled to make delivery of the Vehicle shall be paid or by the Customer. 19. Authority to Uplift 19.1 Where a person who, so far as the Dealer is aware, has authority to uplift Goods or Vehicles and does so, the Dealer shall have no liability to the Customer for any loss or damage resulting on any grounds whatsoever. It shall not be obligatory upon the Dealer to confirm the authority of any person reasonably believed to be then, or to have been at some time, connected with the Customer. 20. Authority to Drive 20.1 In connection with the supply of a Vehicle or any inspection or testing or the preparation of any estimate in connection therewith, the Dealer shall be entitled to drive the Vehicle on the road or elsewhere as it shall deem necessary. These provisions shall apply also to any Vehicle offered by the Customer in part-exchange in terms of clause 17 hereof. 21. Finance 21.1 Notwithstanding the provisions of this agreement the Customer shall be at liberty before the expiry of 7 days after notification to him that the Goods have been completed for delivery to arrange for a finance company to purchase the Goods from the Dealer at the price payable hereunder. Upon the purchase of the Goods by such finance company, the proceeding clauses of this agreement except 7.2 shall cease to have effect but any used Vehicle for which an allowance was thereunder agreed to be made to the Customer shall be bought by the Dealer at the price equal to such allowance, upon the conditions set forth in clause 17 above (save that in 17.3, 17.4 and 17.5 thereof all reference to “delivery” or “delivered” in relation to the “Goods” shall be construed as meaning delivery or delivered by the Dealer to or to the order of the finance company) and the Dealer shall be accountable to the finance company on behalf of the Customer for the said price and any deposit paid by him under this agreement. 22. Notices 22.1 All written notices given by the Dealer to the Customer shall take effect 24 hours after being dispatched by the Dealer in the normal course of post to the Customer’s address shown overleaf. 23. Export Outside UK 23.1 The Dealer reserves the right to cancel this order if it believes that:- 23.1.1 the Customer intends to resell the Goods outside the UK (Contract Territory) for commercial gain within a period of 12 months; or 23.1.2 where the Customer is a corporation its place of business is not within the UK; or 23.1.3 where the Customer is a finance company, that the Goods are not being purchased on behalf of an end user and such end user is not resident nor has its place of business within the UK. 23.2 The Customer shall indemnify the Dealer and keep the Dealer indemnified from all and any liability and all direct loss (to include but not limited to any service commission paid to the manufacturer and any debit back of profit margins from the manufacturer), damages, costs or expenses which the Dealer sustains or incurs as a result of the Customer exporting or selling (whether directly or indirectly through any third party) the Goods outside the UK. 24. Distance selling terms and conditions We, Borders Automobile Company Limited trading as Border Motor Group, The Green St Boswells, TD6 0EW (“the Supplier/We”), offer to supply goods and/or services to the Consumer (“You/Your”) under the principles of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014. A contract is considered to be a ‘distance contract’ where contact between the Supplier and You makes exclusive use of one or more means of distance communication up to and including the moment at which the contract is concluded. A contract is concluded at the point where We have made an offer to You, You have accepted that offer and You have made either partial or full payment. This is in addition to your other statutory rights. It is the Supplier’s responsibility to supply you with goods that meet your consumer rights and to carry out services with reasonable care and skills. As the Supplier, prior to the conclusion of the contract, We will provide You with: • The full company name, postal address and contact details • The total price of the goods and/or services including all taxes • The main characteristics of the goods and/or services • Delivery costs where appropriate • The arrangements for payment, delivery or performance (where appropriate) and the time that We will take to deliver the goods or perform the services • Any additional costs for using a specific means of distance communication • The period for which the offer or price remains valid • Where appropriate, the minimum duration of the contract, in the case of contracts for the supply of goods or services to be performed permanently or recurrently, or the fixed duration of the contract • Where a deposit is required, any applicable terms and conditions • A copy of the complaints-handling policy By the point of collection or delivery, We will have advised You of any after-sales services or guarantees that are supplied with the goods or services and any applicable conditions. You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire 14 days after: 1. The conclusion of the contract, in the case of services 2. The day on which You acquire, or a third party other than the carrier and indicated by You acquires, possession of the goods To exercise the right to cancel, You must inform the Supplier of Your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax, email or our Cancellation form). You can contact the Supplier at: • Borders Automobile Company Limited trading as Border Motor Group, The Green, St Boswells, TD6 0EW To meet the cancellation deadline, it is sufficient for You to send Your communication concerning Your exercise of the right to cancel before the cancellation period has expired. If You cancel this contract, We will reimburse to you all payments received from You and cancelation of any finance arranged through us providing that it is returned in the same condition with all keys, manuals, V5 Logbook etc with no more than 250 miles added. If the V5 Logbook has not been received by the customer and cannot be returned with the vehicle a sum of £250 shall be retained from the refund until such time as the V5 Logbook is provided to us. Any part exchange vehicles will be paid the last agreed valuation unless a return of part exchange vehicle is agreed but any return of the part exchange vehicle will be without liability for the condition of the part exchange. We may make a deduction from the refund if the goods have lost value due to unnecessary handling or damage by You. We will make the reimbursement without undue delay, and not later than: 1. 14 days after the day We receive back from You any goods supplied, or 2. (if earlier) 14 days after the day You provide evidence that You have returned the goods, or 3. If there were no goods supplied, 14 days after the day on which We are informed about your decision to cancel this contract We will make the reimbursement using the same means of payment as You used for the initial transaction and You will not incur any fees as a result of the reimbursement. You shall be responsible for sending back the goods or handing them over to the Supplier without undue delay and, in any event, not later than 14 days from the day on which You communicate Your cancellation from this contract to the Supplier. The deadline is met if You send back the goods before the period of 14 days has expired. Goods should be returned to the Supplier’s registered business address. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. You will have to bear the direct cost of returning the goods. This can vary depending on Your geographical location. In the case of a contract for services, if You requested to begin the performance of services during the cancellation period, You shall pay the Supplier an amount, which is in proportion to what has been performed until You have communicated your cancellation request to the Supplier, in comparison with the full coverage of the contract. You will not have the right to cancel if: • The supply of goods and/or services is dependent upon fluctuations in the financial markets, which are beyond the control of the Supplier • The goods are bespoke or personalised to Your specification except where Your specification has been formed of stock items • The goods have been combined with other goods after delivery and are now inseparable • Audio, video recordings or computer software have been unsealed, and were sealed at the time of delivery Complaints-handling policy Borders Automobile Company Limited trading as Border Motor Group is a family-run business, which takes pride in delivering excellent customer service – we offer our customers a ‘one stop shop’ facility as we can directly look after every aspect of your car’s needs from the day you take delivery. However, on the rare occasion something goes wrong, we want to try and resolve the situation. So, if you have a complaint, please get in touch with our Directors by: • Writing to Borders Automobile Company Limited trading as Border Motor Group, The Green, St Boswells, TD6 0EW. Our Directors will acknowledge your complaint within 48 hours and will aim to get you a full response within 5 working days. We will ensure that you receive a final response no less than 8 weeks after making your formal complaint. If we are unable to resolve your concerns, we are accredited to The Motor Ombudsman’s Codes of Practice for Vehicle Sales and Service and Repair and are willing to engage with them if you want to take things further. You can find more information on The Motor Ombudsman, including how to make a complaint and the full Code of Practice booklets, at www.themotorombudsman.org or you can call them on 0345 241 3008. Please ensure you complain to them within 12 months of receiving our final response. If your complaint relates to the sale or terms of a finance product, you may have the right to complain to the Financial Ombudsman Service. You can find more information on the Financial Ombudsman Service at www.financial-ombudsman.org.uk or you can call them on 0800 023 4567. You must refer your complaint to them within 6 months of receiving our final response. We want to accommodate the needs of all our customers so please let us know if there is anything we can do to adapt the way we communicate with you. Borders Automobile Company Limited trading as Border Motor Group 25. Jurisdiction 25.1 The terms of this contract shall be construed according to the Law of Scotland and both parties agree the exclusive jurisdiction of the Scottish Courts. Aftersales Terms & Conditions 1. Definitions 1.1 “The Retailer”, the person designed overleaf who is the vendor of the Goods to the customer. 1.2 “The Customer”, the person designed overleaf, contracting for goods and services to be supplied by the Retailer. 1.3 “Goods” means all goods, equipment parts or other things to be sold by the Retailer to the Customer whether or not supplied in conjunction with Work to be done by the Retailer. 1.4 “Work” means any work to be done by the Retailer for or on behalf of the Customer whether by way of repairs, advice, servicing, fitting or otherwise. 1.5 “Vehicle” includes any car, lorry, van, trailer, caravan, invalid carriage, motor cycle and as a separate unit or otherwise engine, axle, gearbox, clutch, generator, starter, battery and generally each and every accessory to and component thereof. 2. Acceptance of Terms 2.1 The Customer will be deemed to have accepted these Terms of Business if he or his insurance company give instructions by any means for Work to be done or Goods to be supplied. 3. Whole Contract 3.1 These terms shall represent the whole contract between the Retailer and the Customer. They may be varied only by written agreement between the parties. 4. Interpretation 4.1 In these presents the singular shall include the plural and the male shall include the female or business entity as may be appropriate. 5. Enforceability 5.1 In the event of any one or more of these terms and conditions being declared unenforceable, the remaining terms and conditions shall nonetheless remain in full force and effect. 6. Estimates 6.1 An estimate is a considered approximation of the likely cost involved. All estimates are valid for 30 days from the despatch of the estimate by the Retailer to the Customer. If the Customer deposits a Vehicle with the Retailer for the purpose of an estimate, a storage charge based on the Retailer’s current garage rental rates will be made to the Customer applicable from the fifteenth day after dispatch of the estimate by the Retailer unless the estimate is accepted by the Customer within 14 days of such dispatch or the Vehicle is removed by the Customer from the premises within that period. 6.2 The prices of Goods shall be those current at the time of intimation of the estimate to the Customer and the Retailer shall have the right to increase such prices if the price to the Retailer is increased between intimation of the estimate and delivery to the Retailer of the Goods. 6.3 Unless otherwise agreed in writing, if it appears during progress of the Work that the estimate will be exceeded by more than ten per cent, the Retailer will cease the Work and will not continue without obtaining the express permission of the Customer, which may be given in written or oral form. 6.4 If, in the opinion of the Retailer, it is impracticable for any reason to carry out any of the Work, it shall be entitled not to carry out such Work, even if an estimate has been given and to carry out only Work which it deems practicable. 7. Uncompleted Work 7.1 If for any reason Work is not carried out in full, the Retailer will charge a reasonable amount for any Work actually carried out and the current price of any goods supplied or fitted. 8. Variation 8.1 Any variation agreed between the Retailer and the Customer in Work to be done or Goods to be supplied, shall be deemed to be an amendment to this Contract and shall not constitute a new contract. 9. Time Not of the Essence 9.1 The Retailer will use its best endeavours to do Work or supply Goods within any time period notified to the Customer. However, time shall not be of the essence and the Retailer will not be liable for delays, howsoever caused. 10. Completion of Work, Delivery and Payment 10.1 The Retailer may in its discretion demand a deposit before commencing the Work. Otherwise, all Goods supplied and Work carried out shall be paid for upon or prior to delivery unless alternative arrangements have been agreed in advance. The Retailer shall not be obliged to accept a cheque in payment unless guaranteed by an appropriate Banker’s Card. 10.2 Work shall be deemed complete and the Vehicle available for collection when the Customer is so advised by the Retailer. 10.3 If a Vehicle is not collected by the Customer within 5 days of the Customer being advised that Work is complete, the Retailer may charge for storage of the Vehicle at current commercial rates. The Retailer may sell the Vehicle if the Customer shall fail to pay monies due to the Retailer and collect the Vehicle within 3 months of being notified that the Work has been completed and of the Dealer’s intention to proceed to sell it. Upon any such sale, the Retailer shall pay the balance of the proceeds of sale to the Customer after deducting all monies due to the Retailer and all costs of sale. 10.4 Interest at the rate 2% of per month (apportion able by the day) will accrue on all balances overdue until payment. 11. Right Of Lien 11.1 The Retailer shall have a general lien on a Vehicle and all its contents for all monies owing to the Retailer by the Customer on any account whatsoever. 12. Retention of Title and Risk 12.1 Risk of damage to or loss of the Goods are at the risk of the Customer as soon as they are delivered by the Retailer to the Customer. Delivery shall take place at the premises of the Retailer unless the parties otherwise agree in writing. 12.2 Goods shall remain the sole and absolute property of the Retailer as legal owner until such time as the Customer shall have paid to the Retailer the full price thereof, together with the full price of any other goods which are the subject of any other contract with the Retailer and together with all storage charges and interest that may be due to the Retailer under this Contract or any other. Until payment in full as aforesaid has been made the Customer acknowledges that he is in possession of the goods solely as agent of the Retailer. 12.3 Until the Customer becomes owner of the Goods, he will store them separately from his own goods or those of any other person and in a manner which makes them readily identifiable as the goods of the Retailer. 12.4 The Customer’s right to possession shall cease if he, not being a company, commits an available act of bankruptcy or if he, being a company, does anything or fails to do anything which would entitle a receiver to take possession of any assets or which would entitle any person to present a petition for winding-up. the Retailer may for the purpose of recovery of the goods enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess them. 12.5 The Customer shall be at liberty to agree to sell on the Goods or any product produced from or with the Goods subject to the express condition that such an agreement to sell shall take place as agents (save that the Customer shall not hold himself out as such) for the Retailer, whether the Customer sells on his own account or not and that the entire proceeds thereof are held in trust for the Retailer and are not mingled with other monies or paid into any overdrawn bank account and shall be at all times identifiable as the Retailer’s monies. 13. Place of Delivery 13.1 Unless otherwise agreed in writing delivery of Goods shall take place at the Dealer’s premises. 14. Loss or Damage 14.1 The Retailer shall be responsible for loss of or Damage to any Vehicle or its accessories or contents only if caused by the negligence of the Retailer or its employees. The Customer is strongly advised to remove any items of value not related to the Vehicle and in respect of any loss or damage not the responsibility of the Retailer must rely upon his own insurance. 15. Replaced Parts 15.1 All parts replaced during any Work done, except those that have to be returned to manufacturers or suppliers under warranty or service exchange arrangements, will be retained by the Retailer for the Customer until the Vehicle is collected. If the Customer does not specifically ask to take possession of such replaced parts when collecting the Vehicle, then they will become the property of the Retailer to dispose of as it deems fit. 16. Returned Goods 16.1 Goods will be accepted back for credit provided:- 16.1.1 The Customer returns the Goods within 5 working days of delivery; and 16.1.2 The original invoice is produced; and 16.1.3 The Customer pays the Retailer’s current handling charges for returned Goods; and 16.1.4 The Goods were not specially ordered for the Customer. 17. Sub Contracting 17.1 The Retailer shall be entitled to have its obligations under this Contract carried out by subcontractors but shall be responsible to the Customer for the subcontractors’ Work. The Customer shall have no contractual relationship with any such sub-contractor. 18. Health and Safety 18.1 Notice is hereby given to the Customer that the instructions for use, cautionary notices, and other technical notices and information are supplied to the Customer with the Goods. 19. Warranty 19.1 Repairs and Service Conditions The Retailer gives a warranty with all repairs and servicing. The warranty on repairs runs for a full year or 12,000 miles from date of Work, whichever occurs first. 19.1.1 Warranty Conditions - Service All genuine replacement parts carry a warranty for a minimum period of 24 months, with no mileage limitation, from the date of purchase. 19.1.2 Replacement Parts and Accessories The Retailer gives a warranty for at 24 months with no mileage limitation on all genuine Parts and Accessories except Batteries that carry a 3 year warranty. 19.2 If the Work includes painting then - 19.2.1 If the metal to be painted is rusted, every reasonable precaution will be taken to prevent rust penetrating the paint after completion of the Work but no warranty can be given in this respect; 19.2.2 Whilst the Retailer shall make its best endeavours, no warranty, can be given that the new paintwork will match existing paintwork exactly. 19.2.3 The warranties in 19.1 above are in addition to any other remedies the Customer may have under the Contract but where applicable do not extend to cover defects arising from failure by the Customer to have the Vehicle serviced in accordance with the manufacturer’s recommendations. 20. Authority to Contract 20.1 All Work done or Goods supplied by the order of any person in the Customer’s employ or by any person reasonably believed by the Retailer to be the Customer’s agent or by any person to whom the Retailer is entitled to make delivery of the Vehicle shall be paid or by the Customer. 21. Authority to Uplift 21.1 Where a person who, so far as the Retailer is aware, has authority to uplift Goods or Vehicles and does so, the Retailer shall have no liability to the Customer for any loss or damage resulting on any grounds whatsoever. It shall not be obligatory upon the Retailer to confirm the authority of any person reasonably believed to be then, or to have been at some time, connected with the Customer. 22. Authority to Drive 22.1 In connection with the supply of Goods or carrying out of Work or any inspection or testing or the preparation of any estimate in connection therewith, the Retailer shall be entitled to drive the Vehicle on the road or elsewhere as it shall deem necessary. 22.2 Goods shall remain the sole and absolute property of the Retailer as legal owner until such time as the Customer shall have paid to the Retailer the full price thereof, together with the full price of any other goods which are the subject of any other contract with the Retailer and together with all storage charges and interest that may be due to the Retailer under this Contract or any other. Until payment in full as aforesaid has been made the Customer acknowledges that he is in possession of the goods solely as agent of the Retailer. 23. Notices 23.1 All written notices given by the Retailer to the Customer shall take effect 24 hours after being dispatched by the Retailer in the normal course of post to the Customer’s address shown overleaf. 24. Jurisdiction 24.1 The terms of this contract shall be construed according to the Law. EXCELLENT 4.94 Average 1312 Reviews J. We recently purchased a 69 reg Ford kuga from border dumfries. From the moment we met salesman John ... Posted 11 Sep M. A good deal for the Toyota Corolla and all very professionally conducted by Mark Whitfield. Mark was... Posted 18 Jul Head Office Borders Automobile Company Limited St Boswells Garage Melrose TD6 0EW Telephone: 01835 822922 Company Number: SC131487. We are part of the Alternative Dispute Resolution legislation. For more information please contact your nearest Border Motor Group centre. Borders Automobile Company is Authorised and Regulated by the Financial Conduct Authority. 685304. Finance Subject to status. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered Companies House: - SC131487 : Address: St Boswells Garage, St Boswells, Melrose TD6 0EW. Borders Automobile Company is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 685304 – we are a credit broker not a lender. The Group Home Find your next car Offers BMG Motorsport Hybrid News Community Careers Contact us Franchises Toyota Lexus Hyundai SKODA Volkswagen Car Deal Supermarket Carlisle Car Deal Supermarket Dumfries Car Deal Supermarket St Boswells Car Deal Supermarket Lawries Services Servicing & MOT Click, Call, Collect Follow us © Border Motor Group Terms & Conditions Cookies Policy Privacy Statement About our Finance & Insurance Services Responsive website design, Development & Hosting by mtc. Online Any sales questions? Chat with sales now! Send