Find a Community COVID-19 Information Focused on Health, Safety, and a Brighter Tomorrow Balancing Safety & Joy Current COVID Restrictions Masks COVID-19 Testing Dining Engagement Visitors Around the Community Protecting Residents & Staff COVID-19 Vaccines New Residents Info for Residents News & Updates Media Balancing Safety & Joy We started the year and spent the greater part of 2021 optimistic of brighter days ahead. Most residents chose to get the COVID-19 vaccine, and vaccines are required for our staff (except for religious or medical exemptions). Now that the country seems to be emerging from the delta variant surge, we continue to focus on balancing both safety and joy. Current COVID Restrictions All Arbor Company communities follow their respective state and local guidelines, requirements, and direction. Those state and local policies may differ from our company information listed here. If you have any questions about your specific state, please contact your community directly. Masks In all communities, we encourage all residents, families, and visitors to wear face coverings or masks. This applies to independent living, assisted living, Bridges, and dementia care neighborhoods. However, when traveling in a community vehicle (car, SUV, or bus), all passengers are required to wear face coverings or masks. All staff and vendors are required to wear disposable surgical masks. We require staff members to wear face shields when interacting with residents with illness symptoms or who are on isolation or quarantine protocols. COVID-19 Testing We require all unvaccinated residents and staff to be tested for COVID-19 every other week. Dining Unless otherwise required by state and local guidelines, we have returned our dining rooms and restaurants to the full dining experience and capacity. Engagement Our engagement calendars have returned to normal operation and capacities. Visitors We welcome you to visit our communities! We will continue to screen all guests and staff when you arrive to the community by asking COVID-related questions and taking temperatures. Guests are welcome to visit with residents in common areas throughout the community as well as enjoy a meal in our dining venues. Around the Community Every day, Arbor people use a myriad of tools to combat the virus and focus on resident and staff safety. We created the interactive experience below to give you a glimpse into a few of the actions we have taken in our communities in response to the pandemic. Click the image below to explore and learn more. Click on image for interactive experience » Protecting Residents & Staff Our infection control starts with great processes, based on what we’ve learned throughout the pandemic, along with guidance from experts at the CDC and state and local health authorities. Here’s a look at a few of the processes we have in place: Committed to Clean All Arbor communities use electrostatic sprayers with a food safe and EPA-approved chemical to sanitize surfaces daily and high-touch surfaces more often. All staff are trained on hand hygiene practices, based on CDC guidelines. Hand sanitizer stations are placed throughout the communities. PPE is in Place All Arbor communities have ample supplies of PPE on hand, and we use it every day to prevent the spread of illness. Regardless of vaccine status, all staff wear masks throughout the community and we encourage residents wear masks when outside of their apartments or when near a staff member in their apartments. In the event there is a positive COVID case in a community, more extensive PPE procedures are put in place, including the use of disposable gowns, face shields, and N95 masks, following guidelines put in place by the CDC and state and local health officials. Entrance & Health Screenings Everyone who enters Arbor communities is asked screening questions about their health and symptoms. We also take everyone’s temperature to check for fever. The screening procedure is in place for all individuals entering the community, including residents, staff, visitors, essential caregivers, health care personnel, home health, private duty, hospice staff, and others. COVID-19 Vaccines We believe the COVID-19 vaccines are the best tool available to us to prevent the spread of the virus in our communities. Residents and staff members have all had the chance to get the vaccine in the initial phase of the vaccine clinics, and we are happy that many chose this option. Across the nation, as senior living operators and other health care providers are focused on encouraging staff members to get the vaccine, we have made the decision to require COVID-19 vaccines for all staff members as a condition of continued employment. Staff members had a deadline of June 30, 2021, to get the vaccine or file a medical or religious exemption. We are working to encourage staff members to get COVID-19 booster shots. This was a difficult decision to make, but we know it is the best option to protect the health and safety of all residents and staff members. New Residents In assisted living and dementia care communities, new residents must have a negative COVID-19 test no more than 72 hours prior to move-in. New residents who are fully vaccinated will be tested on the day of move-in. New residents who are not fully vaccinated will be tested on the day of move-in and will stay on quarantine until a negative test result is returned. We will perform a risk assessment after the negative test result to determine if the resident had close contact with someone with SARS-CoV-2 infection while outside the community and if there was consistent adherence to IPC practices in health care settings, during transportation, or in the community prior to moving in. Info for Residents If you are a resident at an Arbor Company community, we have compiled this page of information and resources for you. As always, please reach out to a staff member if you have any questions or concerns. We are here to help you! Do I need to wear a face mask? Face masks are effective at preventing the spread of COVID-19. All residents in Arbor Communities are encouraged to wear a face mask when you are outside of your apartment or when a staff member is inside your apartment with you. What are some COVID-19 warning signs that residents should be aware of? How does COVID-19 spread? How can I protect myself and others? News & Updates We update this page on our website with general information about The Arbor Company as it becomes available. Executive directors at individual Arbor Company communities send updates often to residents and families. If you do not receive these updates, please contact your community for details about being added to the contact list. Media Please direct media inquiries to Chris Harper at media@arborcompany.com or 678-725-1955. We ask that media avoid visiting communities because we recognize that members of the media have higher levels of exposure to COVID-19 and we do not want to put our residents and staff at increased risk. Sending your inquiries to the email address above is the fastest way to get a statement. General Media Statement At The Arbor Company, our priority is the health and safety of our residents and staff. Therefore, we take matters like the worldwide COVID-19 situation very seriously. We have an internal task force in place and are making decisions to change the operations of our communities as needed, following guidance from the CDC, state health departments, industry associations, and also drawing upon our own 30 years of experience in caring for seniors. As our focus is on prevention, we have placed limits on who can visit our communities. We are screening all guests, vendors, and staff by asking questions and taking their temperatures. Inside the communities, we have increased the frequency and thoroughness of our cleaning and sanitization processes. We are thankful senior living communities were prioritized to receive the COVID-19 vaccine. As we continue forward, we have decided to require the vaccine for all Arbor Company staff members. We believe the vaccine is the best tool available to help keep our communities a safe place for residents to live and for staff members to work. For our residents, we host group activities and dining based on what is allowed by state and local guidelines. Our engagement and activities teams are focused on keeping life within the communities as normal and fulfilled as possible. We help residents and families connect via virtual video call visits if they wish. As always, if residents show any sign of being sick, we ask that they stay in their apartments while we assist them with getting the proper medical attention they need. If there is a suspected or confirmed case of COVID-19 in any Arbor community, we will follow all CDC guidelines and work closely with the local and state departments of health and other relevant regulatory authorities. Approach Arbor Lifestyle Living Options Our Approach Education Center Senior Living Guides and Education Library Senior Living LIVE! Senior Living Blog Senior Living Options Quiz Senior Living Calculator Are You Headed for Caregiver Burnout? 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