202.223.4765 Contact Us Request a Proposal Request a Service HOME ABOUT SERVICES CAREERS MEDIA CENTER CONTACT CURRENT OPENINGS CAPITOL CONCIERGE IS CURRENTLY SEEKING FULL-TIME, PART-TIME AND WEEKEND CONCIERGES SUBMIT YOUR ONLINE APPLICATION A Corporate Concierge is responsible for marketing and providing concierge services, general lobby oversight, maintaining an appropriate rapport with property management by reporting any problems, tenant concerns and notable activity. He/she greets all guests and clients that pass by the desk and is able to respond to their questions regarding the neighborhood and property. A concierge’s personal appearance and desk area should be neat, displaying a professional image in line with Capitol Concierge’s standards at all times. A concierge is consistent in projecting an approachable and positive demeanor, is prompt, good with follow up and accessible to his/her clients most of the day. Customer service is top priority for a concierge and he/she keeps up with area events, our vendor services, and marketing strategy in order to provide a quality service 100 percent of the time. QUALIFICATIONS: Superior customer service skills Must be detail oriented with strong organizational skills and the ability to effectively handle multiple tasks Self-motivated and proactive with an entrepreneurial spirit Marketing-oriented with ability to build lasting relationships Excellent verbal and written communication skills Team-player, enthusiastic and positive, polished, poised and professional High school graduate (bachelor’s degree preferred) Prior retail, customer service center, administrative and/or sales experience required Computer proficiency is a must (Microsoft Word, Excel, PowerPoint and Outlook) RESPONSIBILITIES INCLUDE: Coordinating Corporate and Individual Requests Including But Not Limited to: meeting/event planning, personal/corporate gifts, event tickets and entertainment, flowers, gift baskets, limousine/jet charters, auto detailing and more. Event Planning/Activity Coordination: planning tenant appreciation parties (ice cream socials, fall harvests, and holiday events); coordinating special events and activities (day trips, golf outings, happy hours, VIP seating); and promoting participation in community/civic events (food, clothing and toy drives, etc.). Marketing and Promotion of Concierge Services and Events: proactively educating clients on the resources and programs available to them through the concierge service. Includes: cultivating relationships, adding and increasing client users and usage, and building client loyalty, trust and confidence. Any offers for employment are conditioned upon a successful background check and drug test. CAREERS Careers Current Openings Apply Today RECENT NEWS Capitol Concierge Receives 2021 Spectrum Award for Service Excellence 25 Jun 2021 What’s On Your Post-Pandemic Wish List? 22 Jun 2021 Lynda Ellis Named to the NSBA Leadership Council 17 Jun 2021 Contact Us Media Center Request a Proposal FAQ FOLLOW US #HappyHanukkah https://t.co/LZBYiFUxJK 4 days ago Follow Us CONTACT US Columbia Corporate Park 2 8840 Stanford Blvd., Suite 1000 Columbia, MD 21045 Phone: 202.223.4765 ©2021 Capitol Concierge. All Rights Reserved. Privacy Policy. Terms of Use. We use cookies on our site to make it easier for us to provide you our services and improve your experience. These cookies may collect your browsing data or IP addresses. By clicking OK to accept and continuing to visit our website, you are agreeing to accept the use of cookies or other identifiers.Cookie settingsACCEPT