ACTIONABLE CUSTOMER INSIGHTS New customer insights to clobber the competition. It’s no wonder 90% of businesses say their industry has become more competitive. Which begs the question: How do you stay ahead of the curve? Do you have a full view of your e-commerce performance? Your customer sentiment? Industry benchmarks? Or do you need an insights solution that can stack all of these metrics against the world’s largest shopper network? Our insights tools use powerful machine learning to dig out the numbers that matter most. Putting you so far ahead of the curve, you can’t even see the curve. DATA-DRIVEN TRANSFORMATION Customer content spurs innovation Do you know exactly what your customers love about your products? What they don’t? What they wish would change just a little? Use the feedback they give you in our Ratings & Reviews reports to re-strategize. Create new hero products you never would have thought of. Then market them to blow the competition out of the water. CUSTOMER INSIGHTS AT RETAIL Unprecedented insights from your retailers Gone are the days of combing through competitors’ product pages to see how you stack up at retail. Our Network Insights tool enables you to compare your products in seconds and have a pulse on what’s being said about your brand across specific or all retail channels. The cherry on top? You only need one tool, instead of dozens. One sign in. One view. Limitless opportunities to gain a competitive advantage everywhere your products are sold. Explore our products Social Analytics Develop a smarter social strategy. Our Social Analytics tool is a swiss army knife. We supply several key metrics that span the conversion funnel. Measure success across Instagram, Facebook, Pinterest, and Twitter. All in one dashboard. Discover Social Analytics Premium Network Insights Measure performance against competitors. Network Insights collects data from more than 1,750 retailers across the entire Bazaarvoice Network to track your performance at-scale. Unlock new data you never could have found before. And receive actionable insights to turn reporting into profit. Discover Network Insights DOWNLOAD OUR E-BOOK The smart marketer’s guide to finding and using customer insights Build relationships with your customers to find out what they care about. Leverage reviews and other content to mine sentiment, identify new opportunities, and foster brand advocacy. Find out how savvy businesses build plans around concrete customer insights. Get the e-book WATCH OUR WEBINAR How to maximize consumer insights to build the ultimate shopping experience Learn how to use insights to hone your marketing tactics, make better products, and identify the content that converts. From leveraging your customer’s voice to build better PDPs to taking advantage of negative feedback, this webinar delves into the details that matter to your e-commerce strategy. Watch the webinar King of Shaves King of Shaves gains a competitive advantage using reviews to increase sales in retail channels and gather insights into the customer experience. 3000 WITH THE HELP OF SAMPLING AND THE BAZAARVOICE SAMPLING COMMUNITY, KING OF SHAVES HAS MORE THAN 3,000 REVIEWS ON MAJOR RETAIL SITES We have always encouraged feedback, and the reviews are a much more structured way for gathering the information we want to ensure customers buy products they’ll love. Jane Greenaway Customer Care Manager Read the success story Related blog posts View all OPTIMIZE STRATEGY, HEALTH & BEAUTY Top 5 beauty trends for 2021 Rachel Maloney November 1st, 2021 Read post ACTIONABLE INSIGHTS, TRAVEL & LEISURE Will the holidays be back to normal this year? Alex Kirk October 28th, 2021 Read post ACTIONABLE INSIGHTS How to create a more convenient e-commerce shopping experience Marissa Jones July 19th, 2021 Read post Get started Get in touch to find out which solutions will make the most impact for your business. Our helpful sales team can answer your questions and talk about everything from set up to ROI. Book a call > Solutions > Gain a Competitive Advantage SOLUTIONS Launch Products Improve Content Mix Support Core Products Boost Sales Accelerate Conversion Increase Profit Margin Win at Retail Acquire Customers Expand Globally Gain a Competitive Advantage Elevate Marketing Improve Products Reduce Returns Drive Advocacy Establish Trust Talk with Consumers Empower Brand Participation RESOURCES Asset Library Blog Success Stories COMPANY About Bazaarvoice The Bazaarvoice Advantage Trust Careers Press Events Product Updates Partners Contact CLIENT SERVICES & SUPPORT Customer Support Knowledge Base Developers System Status © Bazaarvoice. All rights reserved. Legal Privacy Terms For more information, read our privacy policy. Cookie settings Accept all cookies