Media Contact Careers Customers & Partners Partner/Supplier Login REGION About us Business Services Sectors News and research Contact Us In-no-va-tion (noun) : fresh thinking that creates value We ensure client success by providing future ready insights to deliver sustainable solutions to the insurance, automotive and financial services industries services through business process outsourcing services and technology solutions. 2016 Automotive Future Now Report The Automotive Future Now Report provides a comprehensive, qualitative analysis of automotive trends, forecasts and predictions to enable automotive and business executives to prepare for, and navigate, the complex, challenging and digitally disruptive, service-centric terrain in 2016. To read more, click here. 2015 CCMG Awards Winners We offer fully customizable contact centre solutions that are structured around your specific needs. Whether it’s an Inbound or and Outbound contact solution you need, we’ll help you drive down costs, improve efficiency, achieving flexibility, agility and responsiveness. Click here to read more. Business Services Over the last 20 years, we have created an unrivalled globally-available portfolio for insurers - from Policy to Claims, Incident and Risk management. Our business process services can be delivered as a complete insurance platform, or on a service-by-service basis. Read more about business services Our sectors Auto We provide complete motor claims process services for insurers. We save continental European insurers more than $75m a year Fleet & leasing We service some of the world's biggest fleet operators helping them to minimise off-road time and better manage risk and legal issues. If you placed all the vehicles that Innovation Group has repaired in the UK since 2010 bumper to bumper you'd end up with a queue of traffic from 300 miles long (not a good idea…) Insurance We combine technology solutions, data and business process services to help all motor and property insurers get the most from their business opportunity. Customers Partners Case studies Maintaining the certainty Together we are able to create synergistic solutions to business challenges. Toyota There are two fundamental, differentiating factors that define Innovation Group’s service. The first is the effective way that the field staff operate under the Key Account Manager. The second is the positioning of the claims staff inhouse at Toyota South Africa. Agile Insurer Supported by Flexible Insurance Claims Processing Services Innovation Group has consistently delivered repair costs five per cent or more, below industry benchmarks Latest news GETTING YOUR (DATA) ACT TOGETHER 10.05.2016 Changing Gear: Shifting Focus from Product to Consumer 07.03.2016 Investment in Africa 07.03.2016 Economic Climate 07.03.2016 Bridging the Uninsured Gap 07.03.2016 See all news Contact us Do you have questions about our website, our products or any of our services? Get in touch Top of Page Innovation Group 2015 Privacy