Services About Advice Patient experience Membership GPs Jobs News Home > About us > Quality Management Quality Management Quality Management Framework – Continuous learning system Our ambition at Oxleas is to go from good to great in terms of the quality of our services, and then to stay great. We want to embed an improvement approach which delivers sustained improvements to the quality of care we provide, empowering staff to provide better and safer care. We will deliver this by focusing on four components of our quality of care: Quality planning understanding the priorities for improvement and the design of appropriate interventions Quality control maintaining quality and knowing when it slips away Quality assurance independently checking the quality Quality improvement Delivering the improvement There are three key enablers to this work – Being clear about how this work contributes to our overarching priorities as set out in this strategy, Leadership that demonstrates the beliefs, attitude, skills and behaviours that enable improvement, Co-design and co-production – a culture of listening and action. Our quality management framework brings all these components together. It provides the methodology for developing and continually improving quality through the setting and monitoring of annual quality priorities. Effective implementation of a quality management framework will help us to build on our current approach and deliver – Robust quality control systems that provide one version of the truth about what is and what is not working Effective governance and management processes so all our improvement activities are aligned A culture that empowers our staff Opportunities to learn and value the mirror held up to us by our assurance processes Honesty when something goes wrong Improved scope to listen and respond to staff, patients and their families Download our Quality management Framework: Continuous Learning System document. Qi Framework animation Qi Framework animation Related information Quality Report 2020-21 Help in a crisis Visit our "how to get help" page How are we doing? View the latest patient experience feedback. Membership Support your local NHS - become a member today. Our services History of the trust Our values Our strategy Our promise Board of Directors Executive Directors Clinical Directors Council of Governors Expenditure over £25,000 Care Quality Commission (CQC) Equality and human rights Quality Management Quality Improvement (Qi) One Bromley Oxleas Private Healthcare Research at Oxleas Safe staffing Same sex accommodation South London Mental Health and Community Partnership (SLP) Annual Members Meeting 2020 Annual Members Meeting 2021 Recognition Awards 2020 Recognition Awards 2021 The NHS Constitution Trust publications Armed Forces Covenant Accessible Information Standard Policy on responding to deaths Declarations of Compliance and Assurance Disciplinary Policy and Procedure Gender pay gap report Latest Tweet 30 Nov Learning how to look after our teeth �� Thank you @oxleasnhs #teethcare #bigsmiles @ Deansfield Primary School https://www.instagram.com/p/CW5W... @Deansfieldsch Sitemap Home Contact us Privacy policy Terms & conditions Sitemap Accessibility Freedom of information Quality Feedback © Oxleas NHS Foundation Trust