Find an Agent Claims Contact Us Agents & Producers MY ACCOUNT Auto Home Business Employee Benefits About The Hartford Insurance Business Insurance The Hartford Customer Service Center Access Your Business Account 24/7 access to billing information, make payments, view and print policy documents, request certificates of insurance, go paperless, file a claim and more. Log In Now Register Express Pay (no login required) PAY BILL Schedule payments ahead of time or make a one-time payment with Express Pay (no login required). Or set it and forget it with AutoPay! ACCESS DOCUMENTS View and print two years of policy documents, bills and correspondence through The Hartford customer service center. REQUEST CERTIFICATE OF INSURANCE Request a certificate of insurance online in about 5 minutes. Most are emailed within 4 hours. GET AUTO ID CARD Request your auto ID card online at any time. Most requests are processed within one business day. GO PAPERLESS Stay organized, cut clutter, save trees. We’ll send email alerts for every new document and bill. VIEW CLAIMS View your claims history and get current payment statuses. PREPARE FOR A PREMIUM AUDIT A premium audit ensures you’re paying the right amount for your coverage. Learn about the premium audit process and get prepared with these helpful resources. FAQs Flyer Overview Video The Hartford Insurance Customer Service Features The Hartford’s customer service center is convenient and helpful for business insurance policyholders. You can pay bills, access documents, or request a certificate of insurance. The customer service center also offers business insurance policy holders information on how to prepare for a premium audit. An audit helps ensure you’re paying the right amount for your coverage. Our online customer service center, called “My Account,” is a convenient way for you to manage your policy and access other important insurance documents, whether you are on the go or accessing your information from home. If you have additional questions, The Hartford’s customer service team is available. Our team can be reached online Monday through Friday. Contact a service representative from The Hartford for account service or audit help today. You must log in to access the features offered in The Hartford’s customer experience center. The Hartford Customer Service Is Here to Help Account service and online help: 800-835-0385, M-F: 8 a.m. to 8 p.m. ET Premium audit help: 800-447-7649, M-F: 8 a.m. to 8 p.m. ET PRODUCTS Auto Home Business Employee Benefits Mutual Funds COMPANY About Us Careers Agents & Producers Newsroom Investor Relations Mobile App CONNECT Contact Us Report a Claim Find an Agent Small Business Playbook Small Biz Ahead Extra Mile LifeLime Twitter Facebook Linkedin YouTube Privacy Policy Legal Notice Accessibility Statement Producer Compensation EEO © 2021 The Hartford The Hartford shall not be liable for any damages in connection with the use of any information provided on this page. Please consult with your insurance agent/broker or insurance company to determine specific coverage needs as this information is intended to be educational in nature. The information contained on this page should not be construed as specific legal, HR, financial, or insurance advice and is not a guarantee of coverage. In the event of a loss or claim, coverage determinations will be subject to the policy language, and any potential claim payment will be determined following a claim investigation. Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc. In TX, this insurance is written by Sentinel Insurance Company, Ltd., Hartford Casualty Insurance Company, Hartford Lloyd’s Insurance Company, Property and Casualty Insurance Company of Hartford, Hartford Underwriters Insurance Company, Twin City Fire Insurance Company, Hartford Accident and Indemnity Company and Hartford Fire Insurance Company. In Arizona, New Hampshire, Washington and California, the insurance is underwritten by Hartford Accident and Indemnity Company, Hartford Casualty Insurance Company, Hartford Fire Insurance Company, Hartford Insurance Company of Illinois, Hartford Insurance Company of the Midwest, Hartford Lloyd’s Insurance Company, Hartford Underwriters Insurance Company, Maxum Casualty Insurance Company, Maxum Indemnity Company, Navigators Insurance Company, Navigators Specialty Insurance Company, Pacific Insurance Company, Property and Casualty Insurance Company of Hartford, Sentinel Insurance Company, Ltd., Trumbull Insurance Company and Twin City Fire Insurance Company. The Hartford® is The Hartford Financial Services Group, Inc. and its subsidiaries, including Hartford Fire Insurance Company. The Hartford® is The Hartford Financial Services Group, Inc. and its property and casualty subsidiaries, including Hartford Fire Insurance Company. Its headquarters is in Hartford, CT. * Customer reviews are collected and tabulated by The Hartford and not representative of all customers.