Grenzebach › Industries › Gypsum › Service Gypsum › After-Sales Service Gypsum Our service for the gypsum industry WE LIVE SERVICE. AROUND THE CLOCK. AROUND THE WORLD. Success stories are written together in a team. The Grenzebach service for the gypsum processing industry is based on the values of experience and partnership. It is not surprising that our customers are among the market leaders in their industry - thanks to innovative plant technology and accompanying service solutions from a single source. Our service covers the entire lifecycle of a plant and begins even long before the after-sales support. We define ourselves as a full-service provider for your system solution and provide you with comprehensive advice in a spirit of partnership right from the planning stage.We analyze the material to be processed in our in-house laboratory and then select the technology and plan the plant accordingly for best performance and results. We understand the word "service" as a promise and guarantee a smooth and on-schedule implementation of your project. Even after a successful production start you can rely on an all-inclusive Grenzebach service package. In addition to worldwide spare parts supply, our specialists also offer suitable retrofits and upgrades for an optimized performance and sustainability of your system. Our 24/7 hotline guarantees service. Around the clock. Around the world. Grenzebach's service modules for the gypsum industry. A ONE-STOP SOLUTION. Original Parts Ensure top performance, value due to durability, cut downtime: Excellent quality A one-stop shop Consistent production High levels of availability Quick lead times for spare parts Professional customer support Long service lives Supplied worldwide Excellent Services Optimize technology availability, keep output constantly high, and make usage sustainable: 24/7 hotline Remote support online Health checks Preventative maintenance Training for customers On-site service Flexible service agreements Extended warranty Rolling Upgrades Increase output, raise plant productivity and extend lifecycle: Process optimization Plant overhaul during production Modifications to hardware and software Engineering consulting Disassembly and reassembly of machinery and parts if company relocates Customized, automated retrofits Energy saved due to new technologies and machine applications Plant audit and reassessment of the safety concept Upgrading safety components to the state of the art Future Services Use Grenzebach’s SERICY digitalization platform and benefit from smart, robust processes: Predictive maintenance Collaboration app Clear reporting Detailed statistics Advanced analyses Case Study SERVICE UPGRADE 100 PERCENT REMOTE. IMPOSSIBLE? POSSIBLE! To keep production operating flawlessly, an up-to-date HMI (Human Machine Interface) is needed. But how should an existing visualization system be renewed if upgrades – for example, due to the current pandemic – are not possible on-site? Tambour, Israel's leading company in the paint and construction industry, also had to face this challenge. Grenzebach solved this difficult task together with the customer and implemented the urgently needed HMI upgrade of the software and hardware 100 percent remotely. TO THE CASE STUDY We are here for you. Do you have a specific request? You need more detailed information regarding our range of services? Get in touch with our service contacts. You can reach us by phone +49 906 982-2400 or use our contact form. CONTACT FORM Service Promise. Trust. Guaranteed. THE GRENZEBACH Choosing Grenzebach assures that you will have a reliable and trustworthy partner the entire lifecycle of your equipment. We live service. Around the clock. Around the world. READ MORE “With Grenzebach‘s full service promise, we are well supported even with special requirements. Their experts were a great help in moving our plant, which had been running since 1995, from Germany to Romania, and made that job a lot easier for us. With Grenzebach at our side we have also benefited from targeted modernizations, keeping our production processes future-proof.” RAZVAN IACOB Inspector Planner Etex Building Performance S.A. Customer since 1995 WE ARE HERE FOR YOU. Your contact person: Wolfgang Eydt Nothing beats personal and direct contact. Our gypsum specialists will be happy to answer your questions on all service topics. +49 906 982-2400 service.gbsh@grenzebach.com Print Page Industries Products Company Service Career Newsletter Service-Hotline: +49 906 982-2400 Data Privacy Imprint © 2021 Grenzebach Group