Skip navigation Products Services Ecosystem Customers Resources About CONTACT Search English Guidewire Sites Canadian Automobile Association Insurance Company (Ontario) Canadian Automobile Association Insurance Company Canadian Automobile Association Insurance Company A foundation for continuous improvement We believe that having all three systems from the same vendor in an integrated suite is just an overall phenomenal benefit for us. Matthew Turack President CAA Insurance Increased auto insurance policy sales by approximately 30% A 50% reduction in overall sales and services processing time, and a 30% increase in straight-through processing for underwriting How CAA Insurance Co. engages, innovates, and grows efficiently CAA Insurance Co. is a provider of auto and property insurance to clients in Ontario and the Maritimes. CAA Insurance is part of the Canadian Automobile Association South Central Ontario (CAA SCO), the largest CAA club in Canada, offering its more than 1.8 million members roadside assistance, travel, and insurance. Since its foundation in 1974, CAA Insurance has successfully maintained a culture of innovation and continuous improvement tied to meeting the ever-changing needs of its customers. For example, in 2012 CAA Insurance’s business transformation project saw the replacement of its legacy systems, which included more than nine system integrations and the creation of a complete data warehouse solution in less than 14 months, for all lines of business, with Guidewire InsuranceSuite. Show more About CAA Insurance Co. Headquarters: Ontario Operations: Canada Business Lines: Personal Guidewire products that make it happen InsuranceSuite Engage, innovate, and grow efficiently with the most advanced insurance platform in the world. PolicyCenter Deliver the insurance products that your policyholders need where and when they want them. ClaimCenter Resolve claims faster, exceed customer expectations, and ignite innovation with the P&C industry's most trusted claims management solution. BillingCenter Create an exceptional customer experience with a balance of prebuilt models and flexible architecture that support all the ways your policyholders pay—today, tomorrow, and into the future. Data Platform Unlock unlimited potential with data. Make data-driven decisions to grow business profitably with internal and external data powered by Guidewire Data Platform. Business Intelligence Measure and monitor your performance for optimal outcomes. Instantly discover opportunities for improved business efficiency to guide transformation and win against your peers with Business Intelligence. Want to learn more? VIDEO Canadian Automobile Association Insurance Company video PODCAST CAA Insurance’s Matthew Turack on Pay-as-You-Go Insurance Related stories Insurance Corporation of British Columbia Insurance Corporation of British Columbia increased customer satisfaction by 80% using Guidewire Digital applications. Insurance Corporation of British Columbia Read more Read more The Co-Operators Group, Ltd. The Co-Operators Group delivered greater customer value by embedding Guidewire predictive insights into its claims system. The Co-Operators Group, Ltd. Read more Read more Amica Mutual Insurance Company Amica Mutual Insurance used Guidewire to reduce training times for customer support representatives by 50%. Amica Mutual Insurance Company Read more Read more MACIF In 10 months, MACIF implemented cloud-based core systems to increase operational efficiencies for commercial motor business. MACIF Read more Read more Guidewire logo Navigate what's next. Get started Products Services Ecosystem Customers Resources About Contact FOLLOW US GUIDEWIRE SITES Customer Community Partner Portal Marketplace Developer Guidewire Live Predictive Analytics Documentation Education Investor Relations Careers Connections Status Page Privacy Policy Legal Notices