ABOUT SOLUTIONS DISCOVER INDUSTRY NEWS INVESTOR RELATIONS CONTACT BLOG JOBS EN DE ES FR PL CN 2 December 2021 Majorel Enters Croatia and Further Extends Nearshore Capabilities Luxembourg, December 2, 2021 – Majorel Group Luxembourg S.A. (“Majorel’’ “the Company”), a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, today announces that it has entered a new country – Croatia – further extending its nearshore delivery capabilities in the EMEA region. The new site in Zagreb, Croatia’s capital city, is expected to bring hundreds of new jobs to the region, primarily serving Majorel’s Global Internet clients. A key factor in Majorel’s location strategy is the excellent availability of local talent – particularly language skills in Italian, German, English, French and Spanish – together with an excellent infrastructure to support working from home. “The capital city of Zagreb is an optimal place for Majorel because it has a spirit of entrepreneurship,” said Thomas Mackenbrock, CEO of Majorel. “Zagreb’s well-established infrastructure and dynamic culture promises the opportunity to recruit the best people and partners. We look forward to growing Majorel’s presence within Croatia and further expanding our global footprint as a leader in global CX solutions.” The new site is fully operational, with more than 100 team members already, and means that Majorel is now present in 32 countries across the world. As previously announced, an additional two countries are currently in preparation – Ghana and North Macedonia – and the company has recently signed (November 22, 2021) an agreement to acquire Mayen, a leading nearshore CX provider in Turkey. Entering Croatia further consolidates Majorel’s already leading position in EMEA, particularly with regard to nearshore services, and allows the company to offer expanded services to its international digital-native clients. Read our latest press releases, news articles and features. WE’RE DRIVEN TO MAKE THE COMPLEX SIMPLE 4 questions, 1 minute to get a solution for your challenge Start WE BELIEVE IN SERVICE. SOMETIMES WE WRITE ABOUT IT TOO. Why Customer Service Consultants Are So Important Read more Staff planning and forecasting for customer service Read more WE BELIEVE IN INNOVATION. HERE’S THE LATEST WHAT'S NEW 2 December 2021 Majorel Enters Croatia and Further Extends Nearshore Capabilities Majorel announces that it has entered a new country – Croatia – further extending its nearshore delivery capabilities in the EMEA region. Read more 22 November 2021 Majorel Agrees to Acquire Leading Independent Nearshore Customer Experience Provider In Turkey Majorel Group Luxembourg S.A. today announces that it has signed a contract to acquire Mayen Telekomünikasyon Hizmetleri A.Ş., one of Turkey's leading independent nearshore CX providers. The expected closing date for the transaction is December 31, 2021, subject to anti-trust approval, and will then be effective as of January 1, 2022. Read more Social Media Newsroom Majorel @majorel_global Twitter Logo Building effective and efficient bot dialogue should be a priority for quality customer service. Carlos Carvalho from junokai (a Majorel company) discusses best practices on @customerthink. Full article here: bit.ly/3DdNvrm Reply Retweet Like 3 Dec 2021 Majorel on Facebook “The capital city of Zagreb is an optimal place for Majorel because it has a spirit of entrepreneurship,” said Thomas Mackenbrock, CEO of Majorel. Our new site in Croatia , is expected to bring hundreds of new jobs to the region, primarily serving our Global Internet clients. The new site is fully operational, with more than 100 team members already, to which we extend a warm welcome to the #oneMajorel team! Read more here https://bit.ly/3EmrhEQ Majorel Croatia 9 Majorel @majorel_global Twitter Logo We are further extending our nearshore delivery capabilities in the EMEA region. The new site in Zagreb, Croatia , is expected to bring hundreds of new jobs to the region, primarily serving our Global Internet clients. Read more here bit.ly/3EmrhEQ #oneMajorel Reply Retweet Like 2 Dec 2021 LOAD MORE WE SPEAK YOUR LANGUAGE. AND WE’D LOVE TO HEAR FROM YOU Please get in touch HOME WHAT'S NEW MAJOREL ENTERS CROATIA AND FURTHER EXTENDS NEARSHORE CAPABILITIES Driven to find a way. Investor Relations Jobs Contact Sitemap Legal notices Privacy policy