The King's Daughters and Sons Home Home Our Facility About Us Careers FAQs Contact 3568 Appling Road Bartlett, TN 38133 901-272-7405 MOST ASKED QUESTIONS AND ANSWERS PREADMISSION Q: What is the process for being admitted? A: If you are unexpectedly hospitalized and will need skilled care or rehabilitation, let the social worker/case manager at the hospital know you want to come to The King’s Daughters and Sons Home for long-term care placement or rehabilitation care. We will review the information to ensure that we can accommodate all your needs. If approved, the hospital will be contacted and informed that you or your loved one will be admitted to our next available room. Q: What type payment do you accept? A: We accept a variety of payment options for our short-term rehabilitation programs as well as our long-term care services, which include: Medicare Medicaid Private payment Hospice Q: What if there are no openings available? Is there a waiting list? A: In the event there is no opening, there is a waiting list. To be placed on the waiting list please contact the Admissions office at 901-272-7405. You will be asked to provide the interested person’s name, address and phone number. The person will remain on the list for admission unless it is removed by you. When an opening is available, someone will contact you. ADMISSIONS Q: What can you expect if you are admitted to The King’s Daughters and Sons Home? A: After admission to The King’s Daughters and Sons Home, you will experience our hands-on approach to your care. A staff member will assist you or your family with completing the admissions paperwork and a nursing evaluation will be conducted in the resident room. Q: Once they are admitted, how can I keep up with my loved one’s progress? A: We hold periodic care plan conferences with our interdisciplinary team, you and your loved one to talk about progress, goals, and any concerns you may have. You may also communicate with your loved one’s nurse or unit manager if you have questions. DISCHARGE PLANNING Q: What happens after rehabilitation? Will we need to arrange in-home care? A: We will discuss any needed in-home care as part of your discharge plan before your loved one goes home. We can make those arrangements for you. We can also arrange for a home evaluation prior to discharge to help ensure a successful transition home. Q: Do you offer assisted living or long-term care? A: The King’s Daughters and Sons Home has 108 beds available for short-term and long-term care, but we do not have any accommodations for assisted living. Our social workers can provide you with information about local resources if you are interested in that option. GENERAL Q: Do you have private rooms? A: YES! Our rooms are quite spacious compared to other facilities in the area, we have 108 private rooms. Q: What kind of therapy do you offer? A: We offer physical, occupational, and speech therapy services. The type and amount of therapy provided depends on each resident’s diagnosis and tolerance level, and doctor’s orders. All residents receive therapy as clinical indicated and ordered by the physician. Q: What other medical services and therapies are available on a consultation basis? A: The King’s Daughter and Sons Home offers dental, optometry, audiology, psychology, psychiatry, podiatry, laboratory, and pharmacy services, as well as pet therapy visits. Q: Can the facility prevent people from falling? A: No facility can prevent someone from falling. If an individual is already prone to falling, or has fallen in the past, chances are that person may fall at a nursing facility because nursing facilities cannot provide one-on-one care for 24 hours a day. However, The King’s Daughters and Sons Home does have a fall prevention program as part of our Restorative Nursing Program to help minimize falling. Family members can help as well by alerting us upon admission that their loved one has a history of falls. Q: If I have concerns about care, who should I talk to? A: Questions about medications, treatment, conditions or overall care can come up at any time during a resident’s stay. We encourage residents to speak with the nurse supervisor for the floor, the social worker or a member of the administrative staff so that we can address their specific concerns. For more general issues, we also have a Resident Council which meets monthly to: Suggest improvements and assist us in providing better programs, surroundings, and services Promote friendship and understanding among residents Provide and receive necessary information for the benefit of all residents Q: What are the visiting hours? A: While you are staying with us, we want you to feel that it is your home. We know that interacting with friends and family is essential for recovery and invite visits. We have a 24 hour a day visitation policy, and visitors are welcome any time. We just ask that they be respectful of our other residents who may be sleeping, so we recommend visits between 8:00 am and 8:00 pm. Q: Can I leave for a visit outside of the facility? A: You are welcome to leave the facility for a visit or outing; however, we do ask that you notify your nurse. If a family member or caregiver will be taking you out, we will ask that they sign you out at the nursing station — both upon leaving and again upon your return. Additionally, a written order from your physician may be required depending on your medical condition. Q: Can you accommodate special dietary requests? A: Our registered dietician will carefully supervise your special dietary needs. The menu encompasses a wide variety of choices, and substitutions are readily available. Q: Are there laundry facilities on site? A: Laundry services are complimentary for all residents and are done on site. Labeling of all clothing items is required so that items will be returned in a timely manner. Ready to learn more? Call Us 3568 Appling Road Bartlett, TN 38133 901-272-7405 Copyright © 2020 The King's Daughters and Sons Home. All Rights Reserved.