Better Business Bureau® Set my location Menu Find Near US Search HomeMinnesotaDuluthDisability AccessArrow Lift SharePrint Business Profile for Arrow Lift Disability Access Headquarters Multi Location Business Find locations At-a-glance Contact Information 205 W 2nd St Ste 200 Duluth, MN 55802-1920 http://www.arrow-lift.com Email this BBB (952) 253-2000 Want a quote from this business? Get a Quote Customer Reviews 5/5 Average of 2 Customer Reviews Read Reviews Start a Review Customer Complaints 2 complaints closed in last 3 years 1 complaints closed in last 12 months Read Complaints File a Complaint BBB Rating & Accreditation A+ Accredited Since: 2/9/2021 Years in Business: 36 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Overview According to information supplied by the company, Arrow Lift specialize in the sales, installation and service of residential stair lifts and elevators. In addition; commercial accessibility products include LULA elevators, VPL and IPL. Business Details This is a multi-location business.Need to find a different location? Headquarters 205 W 2nd St Ste 200, Duluth, MN 55802-1920 Email this Business BBB File Opened: 1/31/2007 Years in Business: 36 Business Started: 12/31/1984 Business Started Locally: 12/31/1984 Accredited Since: 2/9/2021 Type of Entity: Corporation Number of Employees: 25 Alternate Business Name Arrow Lift Accessibility Business Management Bob Newstrom, Founder/CEO Andy Newstrom, Senior Vice President Liz Riggleman, Sales and Marketing Manager Contact Information Principal Bob Newstrom, Founder/CEO Andy Newstrom, Senior Vice President Customer Contact Andy Newstrom, Senior Vice President Liz Riggleman, Sales and Marketing Manager Additional Contact Information Read More Business Details Customer Complaints 2 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Billing/Collection Issues Status: Answered 11/24/2020 Complaint Details Unavailable Read 1 More Complaints Customer Reviews 2 Customer Reviews What do you think? Share your review. How BBB Processes Complaints and Reviews Start a Review Most Recent Customer Review Rick N. (5 stars) 05/18/2020 I was in need of a stairlift quickly. My wife was put on wrong drug and in the process lost the use of her arms and legs, I contacted Arrow Lift. that week to see what it would cost and how soon the could help me out; There salesman Brett called back immediately and was able to schedule an appt . After a short visit they were able to schedule the installation with in a week. I was completely satisfied with there professional installation and there installers were very professional and helpful in the operation of the unit. I would recommend them to anyone. What is really helpful is they are a locally family owned company and Veterans. Arrow Lift Response 05/20/2020 Hi Rick, We are so glad that we were able to get a stair lift installed so quickly for you and your wife. Thank you for the valuable feedback! The Arrow Lift Team Read 1 More Customer Review Business Categories open category: Disability Access open category: Stair Lift open category: Home Elevator Local BBB BBB of Minnesota and North Dakota More Info on Local BBB BBB Reports On BBB reports on known marketplace practices. See What BBB Reports On BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 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