Search Government Services Residents Business How Do I... HomeBusiness Business Helping Businesses Prosper Through Strong Partnerships The City of Malden offers businesses a place where they can be successful. The strong partnership between the City and local businesses fosters an environment built to provide opportunities for expansion and productivity. On this page are some samples of the assistance we offer. Single Point of Contact Having a Single Point of Contact can help maximize city resources on your behalf. One staff person is charged with reviewing your application for completeness, tracking applications through the process, and serving as a coordinating role for other boards, commissions, and department staff. Their responsibility is to work with applicants and coordinate the efforts to apply for the necessary permits and licenses. Site Selection & Planning Our staff works with industrial and commercial development projects to expedite the permit process for business relocation or expansion. We also promote programs and policies that better balance the city's responsibility for resource stewardship with the need to accommodate development in a fair, predictable, and timely manner. Permit Assistance Our staff will work with you to schedule a pre-application Project Review that would convene staff from permitting boards, commissions, and departments to meet with you and your consultants to discuss the development proposal. A Project Review allows you to present the proposed project, prior to filing formal applications and have any major issues that could require project modification identified, along with any neighborhood concerns. Business Retention Services The City of Malden recognizes the contribution businesses already located here provide to our economy. Let us know about potential hurdles or concerns and we can offer customized business development services and resources that allow you to be successful. Contact us today to find out how we can help you be successful! Contact Us Kevin Duffy Strategy and Business Development Officer Email Kevin Duffy Phone: 781-397-7000, ext. 2009 Strategic Planning and Community Development Physical Address View Map 215 Pleasant Street 3rd Floor Malden, MA 02148 Directions Hours Monday, Wednesday and Thursday 8 a.m. to 5 p.m. Tuesday 8 a.m. to 7 p.m. Friday Closed Directory Bid Opportunities Licensing Board Permits & Inspections Business Resources Online Bill Pay Report an Issue Park Malden Winter Weather Alerts & Notifications Contact Us City of Malden 215 Pleasant Street Malden, MA 02148 Phone: 781-397-7000 City Hall Hours Monday: 8AM-5PM Tuesday: 8AM-7PM Wednesday: 8AM-5PM Thursday: 8AM-5PM Friday: CLOSED Saturday: CLOSED Sunday: CLOSED Trash/Recycling Links Report a Missed Pickup Yard Waste Sign Up for Trash/Recycling Automated Reminders Search For How To Dispose of Any Materials - Waste Wizard Database Beyond The Bin - Search for Information On Recycling, Reuse, and Repurposing Materials Summer Season Links Information on Lead in Drinking Water Pest Control Public Swimming Quick Links Home Site Feedback Site Map Accessibility Copyright Notices Quick Links Chinese Portuguese Haitian Creole Spanish Arabic View All Enable Google Translate