New User Other Logins SIGN IN PERSONAL BUSINESS MORTGAGE ABOUT OPEN ACCOUNT Locations Call Search Contact Us Home // Company // Contact Us Contact Us First Name* Last Name* Email* Phone* Message* CAPTCHA Contact Us by Phone (855) 382-7827 (FUB STAR) Call anytime Monday through Friday from 7:00 am – 7:00 pm and Saturday 8:00 am – 5:00 pm and talk to a real person. No machines. Bank by Phone (888) 746-4178 (RING 1ST) Bank by Phone is available 24-hours a day, 7 days a week and is a free service for First United Bank Customers. Use Bank by Phone to: Check Your Account Balance Transfer Funds Make Loan Payments Check your balance on the following accounts: Checking & Savings Accounts Money Market Accounts Certificates of Deposit IRAs Mailing Address First United Bank P.O. Box 16500 Lubbock, TX 79490 Customer Service Representatives (855) 382-7827 (FUB STAR) Monday: Friday 7:00 am – 7:00 pm Saturday: 8:00 am – 5:00 pm Locations Find a First United Banking Center near you. Human Resources Department (855) 382-7827 (FUB STAR) eMail your resume to humanresources@firstunited.net CARDS ATM/Visa® Debit Card If you forget your PIN or to report a card lost or stolen call (800) 472-3272. If you are experiencing issues using your debit card, please call (855) 382-7827 (FUB-STAR) during normal business hours to speak to a Customer Service Representative, or (888) 458-8382 after business hours. Visa® Credit Card To report a lost or stolen credit card call (800) 558-3424. Prepaid Debit or Payroll Card To report a lost or stolen Prepaid Debit or Payroll Card call (800) 416-6373. Report Fraud If you suspect fraudulent activity on your First United Bank account, call a First United Bank Customer Service Representative immediately at (855) 382-7827. What is The Spirit of West Texas? Watch this short video to see for yourself what makes First United Bank different from other banks. Learn More Need to Find an ATM? We offer unlimited access to the following surcharge-free ATMs: 12 First United Bank ATMs 600 Stripes Convenience Stores ATMs 23,000 MoneyPass® Network ATM Locate ATM In Good Spirit Check out our latest blog post for updates on: Products & Services Security Tips Industry News & Updates Our STARS in the Community In Good Spirit What Customers Are Saying About Robbie Bunch Digital Banking Customer GENEROSITY LOYALTY INTEGRITY COMMUNITY Company Contact Us Check Our Rates Banking Center & ATM/ITM Locations Agreements & Disclosures Careers Support Security Lost/Stolen Card Switch Accounts Order Checks Digital Banking Enrollment eStatement Enrollment Calculators Overdraft Privilege Consent Form First United Bank Routing Number: 111310294 NMLS 405716 FOLLOW US Terms & Conditions Statement of Condition Privacy Statement Sitemap Accessibility © 2021 First United Bank. All Rights Reserved.