Awards EN EMBRACE THE NEW NORMAL HOW CAN YOU SHOW CONSUMERS AND PARTNERS THEY CAN TRUST YOUR OFFERING TO BE SAFE FOR THEM? WorkChallengesHealth and safety "LLYC has a Task Force offering solutions to successfully regain employee and customer trust so they feel safe interacting with brands." Contact us As a key issue for business, adapting to the new normal requires companies to foster dynamics that will prioritize audience health in order to regain their employees’ and customers’ trust. At times like these, time management and planning can make the difference between survival and extinction. That’s why LLYC offers solutions to help companies communicate clearly and conveytheir long-term thinking to build trust, thereby positioning themselves to continue growing alongside their employees and customers. At LLYC, we have both multidisciplinary and specialized teams to offer advice throughout the process. Furthermore, our professionals can simultaneously and effectively communicate in multiple languages (something especially important for multinational companies). At the same time, we have done our homework on how this new normal works and what it means. These are some of the challenges our clients are now facing, and will face in the future, but we will be here to ensure we can help. Challenges. HOW DO WE ENCOURAGE A NEW CORPORATE CULTURE? It should be based on safety and make it easier to adapt to a new way of working. On the one hand, this means promoting new processes, supporting company management in encouraging a new form of leadership and overcoming some of the risks stemming from a potential loss of face-to-face relationships with our professionals. HOW DO WE MANAGE RELATIONS WITH PROFESSIONALS AND TRADE UNIONS? In a context where trade union activism will increase due to the demands on teams during the health crisis and where the company has to balance complex decision-making processes (redundancies, reductions, closures, etc.) with the necessary alignment of talent with recovery targets. HOW DO WE ADAPT THE COMPANY TO NEW SAFETY STANDARDS IN TERMS OF TECHNOLOGY AND LOGISTICS? From a technology perspective, we do not only think about technical implementation but also deal with the change from day one as a cross-cutting challenge to ensure that the new systems work, or even before day one in order to identify the needs of professionals and clients. In terms of logistics, the greatest challenge involves adapting physical spaces to the new requirements and creating signs that help guarantee everybody’s health. HOW DO WE ENSURE OUR CLIENTS PERCEIVE US AS A SAFE SERVICE? We need to manage the safety expectations of our clients and communicate the measures we are adopting. This will require an additional effort in identifying audiences and bringing clients back. Crisis management protocols also need to be designed and adapted to deal with situations related to the return of clients. See more ARTICLES 3 Jul 2020 EN CONTEXTO. MANUEL DOMÍNGUEZ: “MANEJO DE INFORMACIÓN EN TIEMPOS DE COVID-19” 1 Jul 2020 EL ECONOMISTA. JOSÉ ANTONIO LLORENTE: “DESPUÉS DE LA CUARENTENA” 26 Jun 2020 CINCO DÍAS. JOSÉ ANTONIO LLORENTE: “COVID-19, ES HORA DE HACER BALANCE” 16 Jun 2020 EKOS. CARLOS LLANOS: “ABRAZAR LA NUEVA NORMALIDAD” See more Contact an LLYC expert. TALENT ENGAGEMENT AREA DIRECTOR ESPAÑA María Obispo +34 91 563 77 22 PARTNER AND MANAGING DIRECTOR BARCELONA ESPAÑA María Cura +34 932 17 22 17 PARTNER AND MANAGING DIRECTOR PORTUGAL PORTUGAL Tiago Vidal +351 21 923 97 00 CEO US ESTADOS UNIDOS Carlos Correcha-Price +1 786 5901000 MANAGING DIRECTOR PANAMA PANAMÁ Manuel Domínguez +507 2065200 MANAGING DIRECTOR DOMINICAN REPUBLIC REPUBLICA DOMINICANA Iban Campo +1 809 6161975 PARTNER AND MANAGING DIRECTOR ECUADOR ECUADOR Carlos Llanos +593 2 256 5820 MANAGING DIRECTOR CHILE CHILE Marcos Sepúlveda +56 22 207 3200 PARTNER AND MANAGING DIRECTOR SOUTHERN REGION ARGENTINA Mariano Vila +54 11 5556 0700 SENIOR DIRECTOR OF THE CONSUMER ENGAGEMENT AREA COLOMBIA Alejandra Aljure +57 1 743 8000 DIRECTOR OF TALENT ENGAGEMENT PERÚ Jon Pérez Urbelz +51 1222 9491 We want to collaborate with you Do you have a challenge? Contact us Would you like to join our team? Contact us Do you want us to speak at your next event? Contact us Contact us at one of our offices Madrid Barcelona Lisbon Miami New York City Washington, D.C. Mexico City Panama Santo Domingo San José Lima Bogota Quito La Paz Sao Paulo Rio de Janeiro Buenos Aires Santiago de Chile Asunción Montevideo FOUNDATIONCOMMSCOMMUNITYAWARDS Muntaner, 240-242, 1º-1ª 08021 Barcelona (España) +34 932172217 Privacy and cookies policy © 2021 All rights reserved This website uses cookies, both own and third parties, to collect statistical information about your browsing. By continuing to use the site you are agreeing to its use of cookies.Accept Read more