Global Contact Us WorldpanelOnline WorldpanelOnline Home Consumer Panels Solutions Coverage Insights Careers About Us Grocery Market Share Privacy This page (together with the documents referred to on it) tells you the terms of use on which you may make sure of our website www.kantarworldpanel.com, (“our site”). By accessing our site you agree to be bound by these terms and conditions of use (“Conditions”). Please read the Conditions carefully and if you do not agree to be bound by the Conditions you should not access or view our site. Our site is operated by TNS UK Limited (“We”). We are registered in England and Wales under company number 03073845 and have our registered office at TNS House Westgate, London W5 1UA. Our VAT number is GB 210 3254 28. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We do not make any representations or warranties about the information provided through our site including any other website referred to or accessed by hypertext link or otherwise through our site. We accept no liability for inaccuracies or omissions in our site and any decision based on information contained in our site is the sole responsibility of the visitor. Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. We may restrict access to some parts of our site. If you are in breach of our Privacy Policy or these Conditions, we may suspend or block your access to our site or refuse to provide you with any further access to it. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. We permit you to make copies of our site as necessary incidental acts during your viewing of them, and you may take a print for your personal purposes but only of so much as is reasonable for such purposes. You must not modify the copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. You may not frame our site without our express permission in writing. You shall not use our site for any illegal purposes and in particular you agree that you shall not send, use, copy, post or allow any posting which is defamatory or obscene or which is abusive, indecent or in breach of the privacy of any person. You agree not to send any unsolicited promotional or advertising material, spam or similar materials or any volume messages that may interfere with the operation of our site or with the enjoyment of our site by other visitors. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected with our site. You must not attach our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on them, or on any website linked to them. You hereby agree to indemnify us against any costs, claims, losses and damages (including legal fees) incurred by or awarded against us as a result of your misuse of our site or your breach of these terms. We provide our site to you free of charge and neither us nor any of our subsidiaries or affiliated or group companies accept any liability to you whether in contract, tort (including negligence) or otherwise arising out of or in connection with our site. We exclude liability for any direct, special, indirect or consequential damages or any other damages of whatsoever kind resulting from whatever cause through the use of any information obtained either directly or indirectly from our site including: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill;and wasted management or office time. The above exclusions do not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. Nothing contained in our site shall constitute an offer for our services. All contracts for our services must be agreed by us and the instructing party in writing. In the event that any or any part of the terms contained in these Conditions shall be determined by a competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law. Please contact us if you have any questions about any information on our site at website@kantarworldpanel.com. The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these Conditions in your country of residence or any other relevant country. These Conditions and the Privacy Policy on our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law. We may revise these Conditions at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Conditions may also be superseded by provisions or notices published elsewhere on our site. Terms and conditions TNS UK Limited, trading as Kantar, ("We") are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is TNS UK Limited of TNS House Westgate, London W5 1UA. Information we may collect from you We may collect and process the following data about you: Information that you provide by filling in forms on our site www.kantarworldpanel.com, (our site). We may also ask you for information when you report a problem with our site. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. IP addresses We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. Cookies Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. The cookies we use are "analytical" cookies used by the Google Analytics external service. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual cookies we use and the purposes for which we use them in the list below: Cookie: __utma - Name: Identity cookie - Expiry: 2 years Purpouse: This cookie enables us to estimate our audience size and usage pattern. Cookie: __utmb - Name: Session cookie - Expiry: 30 minutes Purpouse: This cookie enables us to identify you as a user between page loads. This allows us to remember certain settings Cookie: __utmz - Name: Referral cookie - Expiry: 6 months Purpouse: This cookie stores the referral used by you to reach our site (e.g. a website search, an advert etc). The cookie is used to calculate search engine traffic, ad campaigns and page navigation within our own site. Cookie: __utmx - Name: Optimiser cookie - Expiry: 2 years Purpouse: This cookie helps determine the most effective design for our sites. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Where we store your personal data The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure server. We limit access to the information by our own employees, contractors, site service providers and those individuals who are authorised for the proper handling of such information. We request that our third party contractors and site service providers follow similar standards of security and confidentiality. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Uses made of the information We use information held about you in the following ways: To ensure that content from our site is presented in the most effective manner for you and for your computer. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. To carry out our obligations arising from any contracts entered into between you and us. To allow you to participate in interactive features of our service, when you choose to do so. To notify you about changes to our service. We may also use your data, or permit selected companies within our group to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone. Disclosure of your information We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If Kantar or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Kantar Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. Your rights You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at website@kantarworldpanel.com . Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Access to information The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. Changes to our privacy policy Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to website@kantarworldpanel.com. Legal