FRANÇAIS CONTACT US LINKEDIN TWITTER FACEBOOK SEARCH FORM SEARCH SEARCH HOME>CUSTOMERS>LEARN MORE ABOUT INSURANCE FREQUENTLY ASKED QUESTIONS HAVE A QUESTION ABOUT INSURANCE? YOU’VE COME TO THE RIGHT PLACE! Chances are, you’re not the only one wondering. So we’ve put together questions about home and auto insurance right here. You can also find information about your premiums in the FAQs. Auto insurance Home insurance Wind storm property Travel insurance CAR INSURANCE QUESTIONS WHAT DO I DO IF I AM INVOLVED IN AN ACCIDENT? WHEN SHOULD POLICE BE CALLED AFTER AN ACCIDENT? HOW CAN I BE SURE I HAVE PROPER INSURANCE COVERAGE? DOES A DEDUCTIBLE ALWAYS APPLY? WHAT HAPPENS IF MY VEHICLE IS DAMAGED IN AN ACCIDENT BUT I DON'T HAVE PHYSICAL DAMAGE COVERAGE? IS A RENTAL CAR SUPPLIED TO ME IF I HAVE AN ACCIDENT? ARE THE CONTENTS OF MY CAR COVERED? IS MY CAR COVERED IF SOMEONE ELSE IS DRIVING IT? ARE ALL ANTI-THEFT DEVICES EQUALLY EFFECTIVE? WILL MY PREMIUM LIKELY GO UP IF I AM INVOLVED IN ONE NOT-AT-FAULT ACCIDENT? HOW IS AT FAULT DETERMINED IN AN ACCIDENT? HOW LONG DOES AN ACCIDENT OR CONVICTION STAY ON YOUR RECORD? HOME INSURANCE QUESTIONS WHAT DOES HOME INSURANCE COVER? WHY DO I NEED IT? WHO IS COVERED? HOW MUCH INSURANCE DO I NEED? ARE THERE DIFFERENT LEVELS OF HOME INSURANCE I CAN PURCHASE? DOES MY HOME INSURANCE PROVIDE ENOUGH COVERAGE ON ALL OF MY HOME'S CONTENTS? WHAT IF I HAVE A LOSS? SHOULD I MAKE A CLAIM WITH EVERY LOSS? DO I HAVE TO HAVE PHOTOS OR RECEIPTS FOR ALL MAJOR ITEMS IN MY HOME? DO I NEED TO HAVE HOME INSURANCE ON A HOUSE THAT IS UNDER CONSTRUCTION? DOES MY HOME INSURANCE POLICY COVER ME FOR SEWER BACKUPS? WIND STORM PROPERTY QUESTIONS MY PROPERTY HAS BEEN DAMAGED. AM I SUPPOSED TO WAIT TO DO ANYTHING BEFORE I HAVE HEARD OR SEEN MY ADJUSTER? IF A TREE FALLS IN MY YARD, DO I HAVE A CLAIM? WHAT HAPPENS IF THE TREE IN MY YARD OR ON MY HOUSE BELONGS TO MY NEIGHBOUR? WHAT HAPPENS IF MY SHARED FENCE IS DAMAGED? WHAT SHOULD I DO IF I GET MY OWN CONTRACTOR OR ROOFER? CAN I GO AHEAD AND HAVE MY REPAIRS DONE BY MY OWN CONTRACTOR OR ROOFER? HOW LONG WILL IT TAKE FOR A CONTRACTOR TO COME OUT AND PERFORM EMERGENCY SERVICES? WHEN WILL I HEAR FROM MY ADJUSTER? WHAT DO I DO IF I CANNOT LIVE IN MY HOME? HOW DO I FIND OUT MY POLICY COVERAGE, THE AMOUNT OF MY DEDUCTIBLE AND IF THERE ARE ANY LIMITATIONS OF THE AMOUNT PAID ON MY POLICY? DO I GET FULL COMPENSATION FOR MY DAMAGES OR WILL I RECEIVE A DEPRECIATED SETTLEMENT? WHAT DO I DO IF I HAVE LOST POWER BECAUSE OF A DOWNED POWER LINE? CAN I THROW OUT MY DAMAGED ITEMS? TRAVEL INSURANCE QUESTIONS DOES MY WORKPLACE HEALTH INSURANCE PLAN COVER TRAVEL INSURANCE? DOES MY CREDIT CARD COVER THESE COSTS WHEN I TRAVEL? DOES THE GOVERNMENT PAY FOR ALL HEALTH-CARE COSTS WHEN I TRAVEL? Français Customer Service AIR MILES® Learn More About Insurance Frequently Asked Questions Glossary of Terms 1998 Ice Storm Information You May Also Be Interested In Make a Claim Pay My Bill Corporate Social Responsibility Contact Us FIND A BROKER MAKE A CLAIM GET A QUOTE Accessibility Complaint Procedures Locations Terms & Conditions Your Privacy Broker Compensation Statement LinkedIn Twitter Facebook ©2021 Royal & Sun Alliance Insurance Company of Canada. All rights reserved. A member of Intact Financial Corporation.