Amdocs.com > About > Corporate Social Responsibility Report Operational Excellence Ethical Conduct Environment Health & Safety Amdocs is committed to maintaining high standards of business conduct as a reflection of its core values. These standards are set by our CEO and executive management. They trickle down to the company at all levels and geographies, and make us all part of a business culture that strives to uphold the highest ethical norms At Amdocs, we are committed to trust and responsibility, and each of us plays a part in ensuring that excellence meets integrity The story so far With thousands of employees working in offices across the globe and many others connected to our company through our supply chain, Amdocs has a responsibility to set an example by conducting its operations in an ethical way. Amdocs is committed to establishing the highest standards and promotion of good practices and we actively work to prevent corruption – such as bribery, extortion, price fixing, abuse of monopoly positions, predatory pricing etc. We have put in place policies and processes to set the standards of our ethical conduct. To remain familiar with our corporate governance policies, each yearwe ask our employees and contractors to refresh their knowledge and understanding of them by undergoing a dedicated training session, followed by a quiz and a signing process. Under the banner of “Excellence meets integrity”, this campaign raises awareness of the following issues: Amdocs Code of Ethics and Business Conduct Amdocs Insider Trading Policy Anti-Corruption Legislation Amdocs Gift & Hospitality Policy Amdocs IP Protection These policies are important as they provide employees with useful guidelines on how to approach business situations involving customers, partners, vendors and co-workers with the highest levels of personal integrity. In 2013, 100% of all Amdocs employees and contractors completed successfully the learning campaign and certified their acceptance of the policies. We also have an independent ethics hotline for staff to confidentially report incidents of unethical conduct and behavior. Depending on the nature of the concern, the information is forwarded to either the Amdocs human resources or internal audit departments for investigation. Code violations and the results of the investigations are reported to the Audit Committee of the Amdocs Board of Directors on at least a quarterly basis. Objectives Ethical conduct: bribery and corruption management Goals: Continue Amdocs’ compliance efforts, including: Regularly review ethical conduct policies, codes of conduct and supplementary policies to reflect changing regulation, enforcement efforts and expectations in countries of operation Conduct periodic screening across the company for risks related to bribery, corruption and other unethical/illegal behavior Monitor and review all engagements with agents and other relevant partners, including due diligence reviews and strict approval requirements Monitor and review all gift and hospitality activities, including the pre-approval process Conduct the annual ‘Excellence Meets Integrity’ educational campaign and achieve 100% compliance Implement all applicable policies and processes into acquired companies Planned activities for 2014 and future goals Ethical conduct We plan to continue regularly reviewing our ethical conduct policies, codes of conduct and supplementary policies to reflect changing regulations, the enforcement environment, and societal expectations in countries of operation. We also plan to continue monitoring and reviewing all engagements with agents and other relevant partners and all gift and hospitality activities. To ensure our activities are in line with our expectations, we plan to continue conducting periodic screening across the company for risks related to bribery, corruption and other related unethical and illegal behavior. This includes screening for risks in acquired companies, prior to and after the purchase. We will also continue to provide regular mandatory training on ethical conduct and our related policies and procedures to ensure all staff are equipped with the correct knowledge and are aware of how to make the best use of it. We plan to continue updating both online training and frontal training materials periodically. Annual Corporate Responsibility Reports Annual Report 2012 Annual Report 2011 Annual Report 2010 Subscribe Amdocs Blog Mix Careers Support Contact Partners Investor Relations Awards Video Media Room Stay In Touch © 2016 Amdocs Inc. All rights reserved. Site Map // Privacy Policy // Terms of Use Home Vision Solutions Products Services Customers About Language English