MARKETPLACE PRODUCTS CLIENTS ABOUT RESOURCES CONNECT TALK TO US Built to your business WITH FEATURE SETS DESIGNED TO ACCELERATE YOUR BUSINESS PROCESSES A powerful tool Advantage is a powerful tool that helps publishers and direct-to-consumer companies market, sell and deliver content, then analyze the results of their efforts. As a customer-centric, multi-product solution, it gives our clients total control over all aspects of their customer relationships. Advantage is built on an open architecture that combines rich functionality with an extensibility framework to easily integrate other applications. Plus, our robust eCommerce platform, Cider, is integrated into the system so that all customer interaction can be conducted online. Advantage Features We’ve developed Advantage around the core business processes of subscription management and clustered feature sets within those processes to deliver an integrated solution. Search below to learn about the different features of Advantage. MARKETING PROMOTIONS We start with Marketing Promotions--reaching out to your prospects and customers and providing them customized offers to acquire, retain and grow their engagement. Capabilities include the ability to: Create campaigns, promotions and offers; bundle products and test the results Create landing pages in minutes Integrate with Adobe Analytics and Google Analytics See more detail here. ORDERS & RENEWALS Advantage allows you to manage multiple products--digital content, eZines, eBooks, journals, magazines, newsletters, data, books, products and newspapers--as well as multiple languages, currencies and locations. Extensive renewal series and selection capabilities give you the tools to increase retention. PAYMENTS Advantage supports payment types around the world, including PayPal, Apple Pay, credit cards, direct debit and more. DISTRIBUTION & ACCESS Making certain the product is available and can be quickly delivered on-line or in boxed form is key to customer satisfaction. Advantage helps your team expedite delivery by accounting for inventory and managing shipping. CUSTOMER SERVICE With Advantage, your team gains a 360-degree view of customers’ activities. Customizable workflows, deep customer history, direct tie-in to finance and built-in eCommerce, all help your team to be more agile. Features equip them to manage: Order adjustments Packages/bundles/kits Up-sells and cross-sells Save the cancel Customer communications Loyalty programs Back-issue and payment claims REPORTING & FINANCIAL The reporting and financial function permits you to see individual customer financial history in depth, updated continuously, as well as aggregate trends of customers and product activity. Features include: Robust customizable reporting Hundreds of standard reports, exportability, Data warehouse and business intelligence Integration with dashboards and reporting tools Billing management Subscribe to your Advantage Start with our newsletter. SUBSCRIBE 3850 Ranchero Drive | Ann Arbor MI 48108 USA | +1-734-327-3600 CLIENT COMMENTS “Our business is built on Advantage---it is the heart of all our transactions. I have always had great experiences with ACS staff, and Advantage continues to get better and better.” (Comment explaining his reasons for giving ACS staff and services an “Excellent" rating.) Getty Sarno Integration Strategist 14West Technology Solutions Previous Next LATEST NEWS Welcome New Employee Allison Kunder Nov 22, 2021 Welcome to the American Board of Surgery Oct 22, 2021 Welcome New Client: The Upper Room Oct 21, 2021 Preparing and partnering with content, product and service providers into the “cookieless” future Sep 13, 2021 QUICK LINKS BLOG UPCOMING EVENTS CONTACT US CAREERS SUPPORT LOG-IN CURRENT NEWSLETTER PRIVACY POLICY AdvantageCS ©2021. All rights reserved. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.