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Product overview About Cito Research and science Frequently Asked Questions Contact Portal Contact Home │Contact │Return procedure Directions Return procedure Terms and Conditions Privacy statement Cito About this site Return procedure In the event of an order error or incorrect execution of your order, please follow the return procedure below. To return products, please contact our customer service via this form within 10 working days of receipt . After approval you will receive a return form with a unique return number on your e-mail address. This form states the return address and the items that you can return. Please note: only the items on the return form may be returned. On the package to be returned, you must clearly write on the outside the return number (RMA number) that you have been provided with. Send the return form with the package. Have you ordered items but not received them? Annoying! Contact our customer service on (026) 352 11 11 and we will solve it as soon as possible. You send the package to be returned to us within 10 working days after receipt of the return form. You will find this deadline on the return form. We do not accept packages without mention of the RMA / return number, unstamped and / or damaged packages. This also applies to return shipments that have not been registered within the set period or have not been registered at all. Contact Customer service Cito (026) 352 11 11 customerservice@cito.nl About Cito Our mission Press Vacancies Publications Terms and Conditions Disclaimer Sitemap Go to Preschool education Primary and special education Secondary education Secondary vocational education Higher education Dutch as second language Companies and branches Also Cito Cito international / English Contact T (026) 352 11 11 customer service@cito.nl Webcare: @cito Other contact details