A digitally driven, customer-centric and data-filled world requires intelligent decision-making. That means leveraging data, next-gen technologies, and capabilities. Outpacing your competition isn’t an easy task but coupling relevant insights and AI driven solutions with a consultative approach can help your brand translate data into effective actions. We consider analytics to be an essential arm of our digital offerings because your business is only as competent as the insights that fuel it. We have cutting edge data environments, cloud-based platforms, Artificial Intelligence driven technologies and data scientist to deliver insights. We use analytics to shape relationships, scale businesses, predict behaviors, segment customers and augment customer experiences. All in order to translate consumer insights and big data into initiatives that drive transformation and above-market growth. Why we stand out and stay ahead We deliver end-to-end business process services across the entire analytics value chain that help retain and grow customers and accelerate business strategies. Our proactive insights offer holistic customer understanding with analytics platforms to secure innovations, automate and scale customer operations. We have an Analytics CoE and digital first framework to monetize data and empower business. It works with a seamless delivery model coupled by visualization, technologies, and siloed remediation. CX Insights Operational Insights Predictive Analytics Sales & Marketing Insights Business Intelligence Insights Speech & Text Analytics Your brand knows the importance of a good customer experience, but sometimes it’s easy to become unsure about the results of interactions, supported channels and CX strategies. We help you get a closer, intelligent and consistent look at the Voice of Customer (VOC) so you know whether your efforts are reducing churn, increasing customer loyalty, fueling growth and transforming CX. We help you segment which customers are most valuable and which are at the risk of customer churn. We analyze every customer contact interaction to improve overarching training, quality and processes for the goal of customer experience satisfaction and creating brand promoters out of your customers. Our goal is to give your brand a 360-degree view of the entire customer journey. About Us Investor Relations Careers Contact us Privacy Policy © Startek All Rights Reserved