Other Humana Sites Help Español Shop for Plans Member Resources Sign in Home Member guidance Humana Prepares Disaster Assistance Assistance for those who may be affected by tropical weather (hurricanes, storms and/or depressions) Your safety and well-being are Humana's top priority. We have taken these steps to assist our members in declared disaster areas: Cancel all requirements for primary care physician (PCP) referrals and prior authorizations for members. Members will have the same cost sharing as they would if they went to an in-network facility even if they receive care outside of the network. Suspend restrictions on refills for members with pharmacy benefits to accommodate travel and evacuation difficulties. Establish a free crisis intervention hotline and counseling services aimed not only at health plan employees and members, but also at anyone who may need help and support to cope with the disaster and its consequences. You can reach Humana's work / life program counselors and specialists by phone at 1-888-673-1154) (TTY: 711), who are available 24 hours a day, seven days a week to provide confidential assistance to those who need help. Humana members with questions about available services should call the toll-free number on the back of their Humana ID card. *Some of the above benefit adjustments may not apply to commercial self-funded group members. Additional resources Ready.gov Weather.gov American Red Cross National Hurricane Center CDC Disasters Back to top Medicare Dental Vision Medicaid Pharmacy Member Resources Find a Doctor Health & Well-being Library Sign in to MyHumana Sign in to Go365.com Employers Agents & Brokers Providers Caregivers About Humana Contact Us Careers Investor Relations Corporate Responsibility © Humana 2021 Legal Privacy Policies Internet Privacy Statement Site Map Disclaimers & Licensure Fraud, Waste & Abuse Accessibility System Requirements “Humana” is the brand name for plans, products and services provided by one or more of the subsidiaries and affiliate companies of Humana Inc. (“Humana Entities”). Plans, products, and services are solely and only provided by one or more Humana Entities specified on the plan, product, or service contract, not Humana Inc. Not all plans, products, and services are available in each state. Humana legal entities that offer, underwrite, administer or insure insurance products and services