Models Find & Buy Electromobility Owners Discover ONLINE GENIUS. To ask your question, simply type a word or phrase in the box and let our Genius help you with the answer. Home ASK YOUR QUESTION Search CATEGORIES: About Business Finance New Cars Ownership Technology Used Cars Contact Us MOST POPULAR QUESTIONS. What is the status on new car orders? Limited production at BMW Group plants is gradually beginning to restart but not at full capacity as we ensure safe working for staff. Existing customer… I’ve lost my keys – what should I do? You can order a replacement key from one of our approved BMW Centres. If you still have one remaining key, you will need to take your car and 1 form of… Can I fill my BMW with E10 petrol? Every petrol engine BMW can use E10 fuel without ill effects but owners of some BMW cars that pre-date 1994 manufacture should closely follow the owner's… How to find my online configuration? To access a configuration you've previously saved, please log-in to the My BMW Portal. The portal can also be accessed by clicking on the MyBMW icon… Who can I contact for help with BMW ConnectedDrive? You've got questions? We would be delighted to help you. Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,… How does the Range Extender work on BMW i? Extends driving pleasure: the optional Range Extender is located next to the electric motor in the rear of the BMW i3 and can increase the range of the… How can I find out how much my settlement figure is? To request a settlement figure please login to your agreement through MyBMW Finance, or contact us via our online contact form or email. Alternatively,… Is there a recall for EGR (Exhaust Gas Recirculation)? BMW Group has announced a voluntary recall action in relation to EGR (Exhaust Gas Recirculation) coolers in a selection of vehicles. We will be writing… How do I find my VIN? Your Vehicle Identification Number (VIN). It is 17 digits long and can be found on your vehicle registration certificate (V5C). The VIN number on… What is BMW Service Inclusive? BMW Service Inclusive covers the cost of parts, labour and fluids for the following service items: engine oil service, air filter, micro filter, fuel filter… 1 2 3 ... 28 Next Social Media Facebook Twitter Instagram Youtube LinkedIn Contact Contact Us Contact BMW Financial Services Find a BMW Centre Local Genius Quick Links Book a test drive Download a brochure Subscribe to BMW News Book a service Online Genius BMW Shop BMW Recall Information Gender Pay Gap Report Women in Finance Charter Experience BMW About us BMW Plug-in Hybrid BMW M BMW i BMW Luxury Class BMW M Performance Careers BMW.com Legal Legal Notice Privacy Policy Cookie Policy Product Safety Enquiry © BMW UK 2021