About News & Insights Social Impact Careers Contact Us Log in PROPERTY & CASUALTY ACCIDENT & HEALTH CLAIMS SERVICES PAY MY BILL Hawaii Claims Home » Property & Casualty » Hawaii » Hawaii Claims Simplifying the Process Prompt and Professional Service Insurance is intended to cover you for certain losses depending on the types of coverage purchased in the insurance policy. The claims process can be complex, cumbersome, and time-consuming; but it doesn’t have to be that way. Report A Claim Whether you were involved in a personal auto accident, experienced a water pipe bursting in your home, sustained an injury in the course and scope of your work, or are a business owner who recently encountered a fire, our prompt, professional claims staff will assist you by simplifying and expediting the process. View the information for the following claims: Automotive | Homeowners | Business | Workers Compensation Automotive Claims Our trained and friendly staff will take all your information and guide you through the claims process 7 days a week, 24 hours a day, 365 days a year, including holidays. Immediate claim reporting means faster resolution of your claim. Upon notice of your loss, we also notify your Crum & Forster Agent of your claim. All our policies are underwritten by either The North River Insurance Company, United States Fire Insurance Company, and Crum & Forster Indemnity Company. Click here for a list of preferred repair shops Homeowners Claims Our trained and friendly staff will take all your information and guide you through the claims process 7 days a week, 24 hours a day, 365 days a year, including holidays. Immediate claim reporting means faster resolution of your claim. Upon notice of your loss, we also notify your Crum & Forster agent of your claim. Please keep in mind that should you need to report a claim, your policy number will be needed. Business Claims Insurance is intended to cover you for certain losses depending on the types of coverage purchased in the insurance policy. Whether you or your employees were involved in an auto accident, experienced water damage from a burst pipe, sustained an injury in the course and scope of your work, or are a business owner who recently encountered a fire, our prompt, professional, and fully licensed claims staff will assist you by simplifying and expediting the process. Workers Compensation Claims Under the present law, an employee sustaining a work-related injury or illness is entitled to medical treatment, wage loss benefits, permanent disability, disfigurement and death benefits. To better service your needs, please identify yourself as either an employee or employer. Workers Compensation: Employee Workers’ Compensation was designed to assist you with the process of recovery from a work-related injury. As the insurance carrier for your employer, our partnership with you in this process is to provide proper benefits and see to it that you receive the most timely and appropriate medical care available, so you can return to your normal lifestyle with as minimal disruption as possible. As an employee, your partnership role in your recovery process is equally important by keeping in constant communication and working together with us, your physician and employer. Go to employee information » Workers Compensation: Employer Workers’ Compensation was designed to assist your injured employee with the process of recovery from a work-related injury. As your insurance carrier, our partnership with you in this process is to investigate and validate the legitimacy of all claims. We will actively pursue recovery from any potential third parties who may have been responsible for causing the injury, provide proper benefits to the employee and see to it that s/he receives the most timely and appropriate medical care available so s/he can return to a normal lifestyle of gainful employment with as minimal interruption to your business operations as possible. Go to employer information » Property & Casualty Commercial Lines Executive Risk Surplus & Specialty Lines Surety Property & Crisis Management Credit & Alternative Risk Solutions Personal Lines Accident & Health Stop Loss & Excess Medical Special Risk International Travel Medical Travel Occupational Risk Ancillary Benefits Pet Health & Services Corporate About Careers News & Insights Social Impact Contact Us Services Claims Pay My Bill Legal Notice Privacy Notice Social Media Notice Equal Opportunity Notice COVID-19 Service Notifications Information for Our Staff C&F is rated “A” (Excellent) by AM Best (2021). The C&F logo, C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. © 2021 United States Fire Insurance Company. All rights reserved.