704-930-0428 704-930-0428 CONTACT / ABOUT / OUR STAFF MEET THE STAFF OUR STAFF When you contact Criswell & Criswell Plastic Surgery or visit us for an appointment, you will quickly find that our staff members work together like a close knit family. Because our practice is family owned and operated, our staff takes special pride in giving you friendly, personalized and exceptional care. The best way to meet our staff is to come in for a visit. If you’d like to get to know us a little better before you do, we’ve posted a brief bio on each person so that you can start to meet us now. CAROL, RN, BSN, CPSN Practice Director, Quality Assurance Officer Originally from the mountains of North Carolina, Carol graduated Magna Cum Laude from the University of North Carolina at Charlotte with a Bachelor of Science in Nursing. Finding that she loved caring for patients who were going through positive, life changing experiences, Carol quickly found a home in plastic surgery. After several years of working directly with patients in the clinical setting, Carol transitioned from direct patient care to overseeing all details of the company and now serves as the Practice Director, ensuring each patient’s experience is exceptional. Carol’s true passion is Criswell & Criswell’s dedication to each patient’s safety, quality of care and exceptional results. Because of Carol’s incredible attention to detail, she is well suited as our surgery center’s Quality Control Officer, making sure our facility maintains the highest standards. PATTY Patient Care Coordinator Patty helps coordinate the surgical experience for many of our cosmetic patients. “I love working with patients and helping them feel comfortable, from the beginning of the process through their recovery.” Patients immediately feel at ease with her because she is attentive, caring and thorough. Understanding that each patient is unique, Patty is dedicated to providing them a special, personalized experience. Patty possesses a genuine understanding of art and beauty, and this combined with her background in client relations has prepared her well for providing the concierge-level care she provide our patients. CLINICAL STAFF JOYE, RN Nurse Injector Originally from Texas, Joye received her nursing degree in Charlotte. While she has worked in several areas of nursing, she has found that surgical nursing is her true passion. Joye loves caring for patients from the start of their journey to the very end. Her joyful yet calm spirit makes patients feel at ease whether it's in the office or recovery suite. JESSICA, RN, BSN Nurse Injector Raised in South Carolina, Jessica graduated with a Bachelor of Science in Nursing from Lenoir Rhyne University while playing collegiate soccer. With a background in medical-surgical nursing and orthopedic surgery Jessica is excited to work in the field of plastics that combines her love of patient care with a creative flare. Jessica’s passion for plastics stems from her personal belief that it is every patient’s right to look and feel their best in any capacity. Jessica enjoys empowering patients on their journey. ANNIE WHITMORE, RN, BSN Nurse Injector Annie grew up in eastern North Carolina but has called Charlotte home for the past 6 years. Since graduating from Queen’s University of Charlotte’s accelerated nursing program, she worked in adult cardiac and neonatal progressive care before making the transition to plastic surgery. Annie is committed to providing individualized care to ensure that each patient has a positive experience. RYANN BUCK, RN, BSN Born and raised in Charlotte, North Carolina, Ryann attended The University of North Carolina at Charlotte and graduated with a Bachelor of Science in Nursing degree. With a background in Labor & Delivery, she is extremely excited to transition into the field of plastic surgery. Making the most of her gratuitous spirit and overall verve for life, which originally drew her toward the nursing path, Ryann looks forward to empowering all patients at Criswell & Criswell to be comfortable and confident in themselves. JENNIFER, CST Certified Surgical Technologist, Infection Control Officer Jennifer grew up Indian Land, SC, and received her Surgical Technology Certification after working in the operating room at Novant Presbyterian facilities. She has been our surgery technologist since we opened, and also serves as our Infection Control Officer. Just as comfortable in the OR as out, Jennifer will often be there to help our patients with routine visits, office procedures, and postoperative appointments. Her genuineness and professionalism are two of many reasons our patients, staff and surgeons love Jen. STEFANIE Licensed Esthetician Stefanie became a Medical Esthetician in 2004. She has worked along side Plastic Surgeons and Dermatologists in New York. She came to Charlotte in 2015 with her husband and twin daughters in 2015. She lives in Mooresville and is leader of her daughters’ Girl Scout troop. Stefanie gave her first facial to her babysitter when she was just four years old and has loved skincare ever since. Her favorite treatments include derma-planning and Photo-rejuvenation. MARISSA ARCHIE Licensed Esthetician Marissa's career started in exercise science and public health. She graduated with a bachelor’s of science from UNC at Charlotte in 2014 with aspiring hopes of becoming an occupational therapist or physician’s assistant. Throughout her professional career, she acknowledged her desire to bridge wellness and esthetics. She has always had a passion for health and the beauty industry. After long contemplation and serendipitous moments, she enrolled at the Aveda Art and Sciences Institute Charlotte to study esthetics. After graduating in 2015 from the institute she began traveling the world and embracing wellness and spa rituals in other countries along her journey. In her first esthetic role at a well-known medical spa here in Charlotte, Marissa guided her patients through comprehensive customized facials, chemical peels, microneedling, micro-dermabrasion, dermaplaning, customized skincare plans, laser hair removal and other laser modalities for hyperpigmentation, scars and vascularities. Her goal is to inspire and instill confidence in her patients through the art and science of aesthetics, giving them a new kind of confidence to take on each day. Marissa is excited to begin her journey here with Criswell & Criswell and cannot wait to meet you all! ADMINISTRATIVE STAFF LAUREN MISKA Insurance, Referral and Scheduling Administrator Lauren has lived in Charlotte, NC since 2015 after graduating from the University of South Carolina, with a Bachelor’s Degree in Public Relations. Her wide range of career experiences allow her to provide a creative approach to every situation. She enjoys building a relationship with all of our insurance patients starting from the time they are referred to us all the way through their recovery. Her main goal every day is to make those around her always feel supported whether they are our patients or her internal colleagues. She enjoys finishing each day with a feeling of accomplishment and success! TINKA ANDRADE Patient Concierge Originally from Bergen County, New Jersey, Tinka moved to Charlotte after falling in love with the city while visiting family. She has years of experience in customer service, hospitality industry, and medical spa administration. She loves working in a personable setting and ensuring patients have a lovely streamlined experience every time they visit. She strives to provide the best patient experience and will do her utmost to make you feel right at home. Tinka is also fluent in Spanish for those patients that may have translation needs. On a personal note, Tinka is an animal lover with two fabulous dogs. ALEXA SCHEMITZ Patient Concierge BALLANTYNE 14835 Ballantyne Village Way, Suite 210 Charlotte NC, 28277 704-930-0428 DIRECTIONS CONTACT US TODAY » HOME ABOUT BODY BREAST FACE MEN RECONSTRUCTION MEDSPA GALLERY RESOURCES CONTACT US 704-930-0428 4.7 out of 246 Reviews Privacy Policy © Criswell & Criswell. 2021 All Rights Reserved. VIRTUAL CONSULTATION PATIENT PORTAL 704-930-0428 CONTACT