Corporate UK Customers Global Menu Log in Search Home Investors Investor and shareholder contacts Institutional investors Shareholders Aviva customer? Your local customer site is the best place to find out how to get in touch with us. Institutional investor contact If you are an institutional investor or an analyst with a query for our investor relations team, email them at IR@aviva.com or write to: Aviva plc St Helen's 1 Undershaft London EC3P 3DQ Or by telephone: +44 (0) 207 662 9950 Shareholder services - contacting us about your shares The best way to get in touch with us about your shares is through Computershare, our Registrar. To make it easier for Computershare to find you, you’ll need your Shareholder Reference Number (SRN). It’s on most of the letters we send you, including your dividend confirmation, share certificate or statement. It starts with an upper case C, I or G. If you don’t know your SRN, contact Computershare. They’ll post it to you within five working days. For ordinary or preference shareholders: AvivaSHARES@computershare.co.uk www.computershare.co.uk/contactus By telephone: 0371 495 0105 We're open Monday to Friday, 8.30am to 5.30pm UK time, excluding public holidays. Please call +44 117 378 8361 if calling from outside the UK. In writing: Computershare Investor Services PLC The Pavilions Bridgwater Road Bristol BS99 6ZZ American Depositary Receipt holders: citibank@shareholders-online.com citi.com/dr By telephone: 1 877 248 4237 (1 877-CITI-ADR) We're open Monday to Friday, 8.30am to 6pm US Eastern Standard Time, excluding public holidays. Please call +1 781 575 4555 if calling from outside the US. In writing: Citibank Shareholder Services PO Box 43077 Providence Rhode Island 02940-3077 Manage your shares Useful information about managing your shareholding online, share dealing, and accessing the MyAviva shareholder services centre. Plus frequently asked questions for shareholders. 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