Why Cleafy Solution Intelligence Resources g Company g Get in touch Security Disclosure Policy ‍ Security is everybody's business. We pride ourselves on making Cleafy a secure product, but we are aware that no software is ever bug free. As such, there will occasionally be security issues. This policy outlines how we approach security vulnerabilities. Guiding Principles We prioritise our customer's security interests over our own business interests. All customers deserve to know if even the most minor of their personal data is leaked. No-one benefits when security vulnerabilities are kept hidden. Security at Cleafy isn't a silo, it's everyone's responsibility. Responsible Disclosure In general we follow the practice of responsible disclosure: We will respond to security incidents as a priority. We will fix the issue as soon as practicable, keeping in mind that not all risks are created equal. We will always transparently let customers know about any incident that affects them. Usually this will be after fixing it, unless the fix is likely to take more than 24 hours and the risk is so high that customers would be better off disabling or uninstalling Cleafy than wait for a fix. ‍ Vulnerability Rewards We currently do not have a monetary rewards program for unsolicited security research, nor do we have a bug bounty program in place. Report a Security Vulnerability If you have a concern regarding security with Cleafy, or would like to report a security vulnerability, please send an email to security@cleafy.com. For security vulnerabilities, please include as much information as possible, with full details about how to reproduce and validate the vulnerability, preferably with a proof of concept. If you wish to encrypt your report, please use our PGP key. Please give us a reasonable amount of time to correct the issue, before making it public. We will respond to your report within 1 business day. ‍ Last update June 17, 2020 © 2021 Cleafy S.p.A. Via Simone Schiaffino, 11 20158 Milano, Italy VAT 02340370226 Why Cleafy Solution Intelligence Resources Documents Cleafy Labs Events Webinars Company About us Careers Partners PRIVACY POLICYCOOKIE POLICYSECURITY DISCLOSURE POLICY Design by IUNO UPDATE YOUR ADVERTISING TRACKING PREFERENCES Notice We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes (“experience enhancement”, “measurement” and “targeting & advertising”) as specified in the cookie policy. With respect to advertising, we and selected third parties, may use precise geolocation data and actively scan device characteristics for identification in order to store and/or access information on a device and process personal data like your usage data for the following purposes: personalized ads and content, ad and content measurement, audience insights and product development. You can freely give, deny, or withdraw your consent at any time by accessing the advertising preferences panel. Learn more and customize Reject Accept