Your industry Our expertise Our company Accessibility A A Investors Responsibility Careers 01 Moving people forward We’re experts in delivering at scale, but with our solutions touching millions of people every day, we never forget about the individual experiences. Read more 02 Our thinking Our team of experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets. Read more 03 Our expertise Our innovative solutions are helping businesses and the public sector to transform customer, employee and citizen experience. Read more Public Service Capita Experience Latest thinking & Events How can we help? Get in touch Our latest insights Customer experience The importance of responsible selling this Black Friday 25/11/2021 | 3 mins read Government Government venturing report 23/11/2021 | 2 mins read Customer experience Empathy: meeting customer expectations and delivering on needs 08/11/2021 | 5 Min Read Education The Spending Review: lifelong learning and access for all 03/11/2021 | 4 mins read Read more Latest News Company news Capita integrates healthcare content into Microsoft’s Azure Health Bot platform 17/11/2021 Company news Capita appoints Claire Denton as new Chief General Counsel and Company Secretary 15/11/2021 Company news Capita identified as ‘market leader’ in ISG Provider Lens™ report 11/11/2021 Company news Capita-enabled Defence firefighter training receives ‘Outstanding’ Ofsted report 05/11/2021 Read more Who we are About Capita Newsroom Contact us Quick links Careers Investors Responsible business Legal Legal notice Privacy notice Purchase terms Cookies Accessibility Modern Slavery Act Connect We use cookies to ensure you have the best experience when using our website. OK Change preferences