Home Who we are Business challenges What we do News and views Contact us We can help you adopt a customer-centric digital enterprise, minimise risks and improve compliance Capita Life and Pensions Business challenges Minimising operational risk and improving compliance Minimising operational risk and improving compliance The amount of change in the financial services sector shows no sign of slowing. Financial and regulatory changes take a large proportion of change budgets just to keep pace with Solvency II, MiFID, IFRS, GDPR, Pensions Dashboard, etc. At the same time operating procedures and controls need refreshing to reflect new digital customer propositions, where new risks and challenges need to be addressed. At Capita, we implement innovative new technology leveraging Artificial Intelligence (AI) and Robotics to quickly identify and evaluate risks. We then introduce tried and tested operational frameworks that minimise risk and improve overall compliance. These frameworks have been updated to reflect new business and operational dynamics such as online buying and management of life and pension products. Our established relationship with the regulator means we work closely to ensure our approach is in line with current thinking. Follow the links below to discover how we can work alongside your organisation to tackle areas such as your operational risk and compliance. Risk management and compliance Learn more Financial and regulatory reporting Learn more Other business challenges Omni-channel customer engagement and retention We know how much you value your existing customers and want to invest in your relationship with them. Learn more In-force optimisation for customers and systems Let us manage your resources and help you to enhance your internal resources. Learn more Rapid new market entry (international) Whether you are an existing provider looking to launch new products or a market entrant, our virtual product solution encompasses all your technology and administration needs. Learn more Connecting with you Get in touch if you have a question or would like to explore how our solutions could help your organisation. Get in touch Awards and accreditations Accessibility Regulatory Information Cookies & Privacy Sitemap Terms & Conditions Legal Capita SIP Services UK Modern Slavery Act Gender Pay Gap Reporting Capita Life & Pensions is a trading name of Capita Life & Pensions Services Limited and Capita Life & Pensions Regulated Services Limited. Part of Capita plc. www.capita.com. Capita Life & Pensions Services Limited and Capita Life & Pensions Regulated Services Limited are registered in England & Wales No: 4359665 and 2424853 respectively. Registered Office: 65 Gresham Street, London, EC2V 7NQ. Separately authorised and regulated by the Financial Conduct Authority. * Not all services listed are provided by Capita Life & Pensions Services and may be delivered via our technology partners or other parts of Capita plc. © 2020 Capita Life & Pensions Services Limited. All rights reserved. Connect with us