Home For Business About Evides login Service Drinking water Faults and activities Contact Home Service Frequently Asked Questions Frequently asked questions about s ... Frequently asked questions about malfunctions Brown water is coming out of my tap, now what? Brown water looks less fresh and tastes different, but it is okay if you drink it. The color comes from iron and possibly manganese particles from the pipes. These minerals are also present in clear tap water in smaller quantities and are not harmful to health. They can rebound against the pipes, stay put and come off if the flow direction or speed of the water changes suddenly. In larger quantities, the particles can be seen and give the water a brown color. Why do I temporarily have brown water? The direction or speed of flow changes with work activities or large fluctuations in water consumption in your area. The latter can occur, for example, in the event of a large leak in your area or if a lot of extinguishing water has been used to fight a fire. Usually the situation is resolved within a few hours. In case of planned large-scale work on the water supply network, we will inform you about the risk of brown water and what this means for you. This can be done through an advertisement in the door-to-door newspaper and a card in your letterbox. How do I deal with brown water? Usually the situation is resolved within a few hours. Until then, you can use tap water as normal. Do not turn (white) laundry to prevent any stains in your textile. First let the tap run briskly until the water is clear. In case of planned, announced activities with a risk of brown water, it is better to wash outside working hours. Run the tap well for a few minutes if you want clear water. For planned, announced work, you can fill a jug or a bottle outside of working hours and put it in the refrigerator, so that you have enough clear drinking water in stock. Why is it not harmful if I drink the brown water? It is okay if you drink the temporary brown water, it is not harmful to your health. The water will taste less good. The brown color is caused by particles that consist of the minerals iron and possibly also manganese. These minerals are also found in lower concentrations in clear drinking water. If you have brown water from the tap and you want to drink a glass of water, wait a while and rinse well for a few minutes until the water is clear in color again. During work, the brown color may temporarily last longer. Why should I not wash my laundry with brown water? If brown water is temporarily coming out of your tap or if you have received a warning that there is a risk of brown water, we recommend that you do not run (white) laundry to prevent any stains in your textile. If you want to wash textiles by hand, we recommend that you first run the tap vigorously until the water runs clear. With planned work, you have the greatest chance of brown water during the announced working hours. In that case, switch on the washing machine outside of these times and check beforehand whether the water is clear in color. Ik heb vlekken in mijn wasgoed gekregen. Hoe krijg ik die eruit? Mochten er toch vlekken in het wasgoed zijn gekomen, houdt u het dan goed nat en was het opnieuw in helder water of met een voorwasmiddel. Oppervlakkige vlekken kunt u verwijderen door ze in te wrijven met een schijfje citroen. Levert dit niet het gewenste resultaat, gebruik dan een vlekkenstift voor roestvlekken en was opnieuw. Lees altijd vooraf de (was)instructie. Ook stomerijen beschikken over effectieve vlekkenverwijderaars. Waarom komt er geen water uit mijn kraan? Wat moet ik doen bij een storing? De druk blijft laag na een storing. Wat nu? Wat veroorzaakt lage waterdruk en wat kan ik er aan doen? Wat is de oorzaak van een lekkage? Ik heb een kookadvies gekregen. Waarom? Ik woon in hoogbouw en heb geen drinkwater op dit moment? Wanneer betaal ik voor het herstellen van storingen? Wat te doen bij storingen in mijn binneninstallatie? Deel deze pagina: Share facebook Share linkedin Share twitter Direct naar: Thuis Zakelijk Over Evides Mijn Evides Werken bij Klantenservice Storingen Meterstand doorgeven Verhuizing doorgeven Veelgestelde vragen Neem contact op Voor vragen (werkdagen van 08.00 tot 17.00 uur) of storingen (24 uur per dag): 0900 0787 (€ 0,20 per gesprek en uw gebruikelijke belkosten) Of stuur ons een bericht. Do you live in Zeeland, Goeree-Overflakkee, municipality of Woensdrecht, Halsteren or Lepelstraat? We have outsourced the services here to DELTA NV. Do you have a problem ? Visit waterstoring.nl or call DELTA Netwerkgroep: 0113 741100. Do you have questions about your invoice? Visit delta.nl or call DELTA: 0118 225500 Follow us on Facebook Linkedin Youtube Twitter Requirements Disclaimer and privacy Security English The Evides.nl website works best with cookies. Cookies, sometimes from third parties, allow us to analyze general website visits and solve problems with the site. More information can be found at Disclaimer and privacy . Accept No thanks