Menu Request sample A message from BAUX regarding COVID-19 29th April 2020 As COVID-19 has developed into a global pandemic – we know, that regardless of location or nationality, you probably are affected by the current situation in one way or the other. Our priority is to keep the community safe, healthy and – wherever possible – our business and factories running. BAUX HQ staff have returned to our showroom in Stockholm where we will be happy to welcome you. For availability in your country kindly contact your local agent regarding availability in compliance with local regulations. Some of you have been reaching out to us with questions regarding our current status and our production. We have tried answering all the essentials below, if you need more assistance, give us a call or send us an email. For general questions regarding BAUX products, payment terms and shipping – scroll down to our general FAQ page. Frequently asked questions about orders Welcome to BAUX FAQ section. We have gathered a few of the most common questions and answers below. If you are looking for architectural files, catalogues or mounting instructions to download – head over to our Architect Toolkit Section. Are both of the wood wool and pulp factories open? Can I still get product presentations? Can I order samples or materials to my temporary office or home address? Can I postpone payment or buy in installments? What happens if no-one is present to receive the order? What happens to my order that is due to arrive in x days? Can I place an order in my specific region? Can I place an order? Got other questions? Visit general FAQ Couldn't find the answer you were looking for? Feel free to contact us at any time Fill in the form and we will get back to you as soon as possible. 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