Contact a Business/Refund and Payment Questions: How do I reach out to a business I’ve booked with? I need a refund, and I have tried contacting the business. What do I do from here? How do I use a gift card or a Groupon? My Appointments, Classes, Workshops: How do I book an appointment, class, or workshop? How do I cancel/change an appointment, class, or workshop? How do I view my upcoming appointments? How do I view my booking history? How am I notified if my waitlist request for a class or service has been approved? My Account, Password, and Profile Information: How do I reset my password? How do I edit my profile information? How do I add, update, or delete my payment method with a business? How do I view my packages? How do I see my monthly auto billing plan? How do I sign up or make changes for text reminders? How do I create a client account? How do I delete/remove my account? Other Tips and Tricks: How do I share an appointment to a personal calendar? How do I enable cookies? How do I un-fave/remove a business? How do I update my location for Google Chrome, Safari, or Firefox? Go Back to Booking