CROYDON ACRO GYMNASTICS CLUB www.croydonacro.com Frequently Asked Questions: Term Fees You will receive an email invoice with instructions on how to pay. LoveAdmin: You will always get an email notification on the day they are due, whether you pay in full or instalments. (LoveAdmin will show as 0 until the invoice has been generated for each term, you can not pay before). Fees are due at the end of the month between 20th-28th, unrelated to what date we return to gymnastics, so they could be before we start back or after we return back to the gym. If you pay by instalment they will be on the following months and will be taken automatically: Spring Term Fees Dec, Jan, Feb, Mar Summer Term Fees Apr, May, Jun, Jul Autumn Term Fees Aug, Sep, Oct, Nov If payment for Term fees are not received before the 2nd Session of the Term (ie before the 2nd week back), this will now result in a £5.00 late payment charge and will be added to your LoveAdmin account, however your child’s place will remain secure for a further 7 days. Failure to pay after that will result in this place being allocated to someone on our waiting list. Members who have pre authorised payments to be taken, this will not affect you, however, if you receive an overdue reminder, your card details etc could be out of date and will need to be updated. If there are any mitigating circumstances for non-payment, please advise us in complete confidence. Reminder emails are sent out every 7 days after original invoice email. Login Problems LoveAdmin member login is not great when accessed on a phone. Please access via a PC/laptop/tablet. An app will soon be available to help you make payments and access your childs information via phones. New Starters After their trial session has been completed, new starters are required to pay in full for their first term along with their BGA (see below). British Gymnastics Association Insurance THIS IS AN ADDITIONAL COMPULSORY PAYMENT – PAYABLE IN ADDITION TO CLUB COACHING TERM FEES. Here’s how it works: Step 1. Log into your LoveAdmin account and pay us your combined Club and British Gymnastics membership fee (if you have pre authorised payments, this will be taken automatically). Step 2. YOU will need to go to the British Gymnastics website to complete the new membership or renewal process. This process creates your vital insurance cover. If we do not receive payment before Friday 12th October, a late payment charge of £5.00 will be added to the amount requested. www.british-gymnastics.org/membership The registration system on the British Gymnastics website is quick and easy to use by mobile phone, tablet, computer or laptop. You won’t need to pay anything extra. British Gymnastics will activate your membership and insurance cover immediately as well as sending your membership confirmation and benefits information by both post and email. British Gymnastics will notify us when you have completed your registration. Pre School Gymnasts: BG £13 London Gymnastics £3.50 Club membership £4.50 Club Gymnasts: BG £ 19 London Gymnastics £3.50 Club Membership £8.50 Squad/Competitive Gymnasts: BG £43 London Gymnastics £3.50 Club Membership £8.50 CONTACT DETAILS: Jo Little Head Coach General Enquiries: croydonacro@gmail.com B.G.A Registered Affiliation: No. 41207 Member of LGF Charity No: 1109027 Croydon Acro, Meadow Rise, Coulsdon, Surrey, CR5 2EH www.croydonacro.com