Menu FAQ CLAIMS RISK ENGINEERING PERSONAL LINES (SEVEN HILLS) Claims How do I report a new claim Is my report number my claim number? Once the claim is reported, how long does it take for an adjuster to make contact? What is the general claims mailing address? Where do we send our workers’ compensation medical bills? Is there a list of approved providers for an injured worker to see? I would like to be notified of claim assignments, reserves and claim settlements. Is that possible? Can we access adjuster notes on specific claims? How can we obtain access to Loss Runs? Is there a limit to the number of users who can access Claim Inquiry (CI) and CRS? Management does not believe there is value in Return to Work programs. Can you provide information quantifying the value? We do not currently have light duty/modified jobs to accommodate employees, can you assist us in designing them? Risk Engineering I have not received my confirmation letter / report. How can I request it? How do I respond to recommendations? Do the recommendations have to be completed in order for me to respond? How do I report a fire protection impairment? How do I order additional Impairment tags/stickers? How do I request a resource? How do I order additional Hot Work Permit Program materials? How do I request an industrial hygiene survey? Can I get loaner equipment for a noise survey? How do I contact someone in Risk Engineering? Personal Lines (Seven Hills) Does MSIG offer personal insurance products? Report a Claim For your convenience, MSIG makes it easy to report your claim 24/7. LEARN MORE Products & Solutions Each of our insurance products starts with you, the client and ends with a customized solution for your business. LEARN MORE About Us Our rich company history is the foundation for your success. LEARN MORE WE'RE HERE TO HELP Contact MSIG Our offices are strategically located across the United States for your convenience and peace of mind. Whenever you need us, MSIG is nearby and ready to assist you. CONTACT US © 2021 MSIG Holdings (U.S.A.), Inc., All rights reserved. | Privacy Policy | Terms & Conditions BACK TO TOP