Reliable power for a sustainable world Italy Login Group Products Services Support Press Area Stores Contacts The TEC Team Upservice Rent TeleService Services TeleService TELEAssistance TeleNetGuard 24/7 Teleservice The remote assistance service consists of a modem connection (mobile line or dedicated fixed telephone line) between the uninterruptible power supplies installed at the customers' premises and the Riello UPS Service Center. In the event of an anomaly, your UPS automatically calls the Service Center which analyzes the parameters sent and determines the importance of the call, distinguishing it between a real anomaly or a simple alarm and at the same time transmits the alarm via fax, e-mail or SMS to the customer. The advantages With the TeleNETGuard our Service Centers are able to intervene already knowing the nature of the problem and shortening the time needed to resolve the fault, while the periodic transmission of over 500 UPS parameters allows to prevent any anomalies due to the aging of some electronic components. With this service, UPS are monitored 24 hours a day, all year round. Contacts Addresses and Contacts Information request Support Downloads Services Customer Support Area Disclaimer site map Terms of use Copyright © RPS Spa - Member of the Riello Elettronica Group - VAT IT02647040233 Web Agency

Reliable power for a sustainable world Italy Login Group Products Services Support Press Area Stores Contacts Continuity groups Transfer Systems Solutions Stabilizers Ups Software Areas Eco Energy: level of efficiency Ups Smart Grid ready Products Ups Software Sort by Default First name Wide range of software for UPS Monitoring characterized by simplicity and intuitiveness, guarantee and reliability, highly customizable PowerShield³ PowerShield³ guarantees effective and intuitive management ... PowerNetGuard PowerNETGuard is a program for the centralized management of ... NetMan 204 The NetMan 204 network agent allows the management of the UPS ... Environmental Sensors With the environmental sensors for NetMan plus it is possible to monitor and ... MultiCOM 301/302 The MultiCOM 301/302 protocol converter allows you to monitor ... MultiCOM 351/352 The MultiCOM 351/352 serial duplicator is an accessory that ... MultiCOM 372 The MultiCOM 362 accessory allows the UPS of the Dialog DUAL ... MultiCOM 382 The MultiCOM 382 accessory developed for the UPS of the DIALOG ... series. MultiCOM 401 The MultiCOM 401 is an accessory that allows you to connect the UPS ... Multi I / O The Multi I / O is a device that integrates the UPS with a ... Kit for AS / 400 ™ and iSeries ™ IBM's AS / 400 system for its management feature ... RTG 100 The RTG 100 GPRS terminal allows the management of the UPS ... MultiPanel MultiPanel allows you to remotely monitor the UPS and always have ... Contacts Addresses and Contacts Information request Support Downloads Services Customer Support Area Disclaimer site map Terms of use Copyright © RPS Spa - Member of the Riello Elettronica Group - VAT IT02647040233 Web Agency