JAMS Updated Covid-19 ProtocolsLEARN MORE MENU Diverse Viewpoints. Unparalleled Expertise. Learn more about our commitment to combat discrimination in all forms and the progress we are making in promoting diversity, equity, and inclusion at JAMS and within the legal industry. LEARN MORE DIVERSITY, EQUITY AND INCLUSION Diverse Viewpoints. Unparalleled Expertise. VIRTUAL & HYBRID ADR Virtual Mediation, Arbitration and ADR Services at JAMS COVID-19 BUSINESS DISRUPTION Navigating Legal and Business Disputes Arising from the Global Crisis INTERNATIONAL & CROSS-BORDER Confronting Chaos, Embracing Change: Global ADR in a Challenging World NEWS & PRESS RELEASES What’s new at JAMS? VIEW ALL NEWS UPCOMING EVENTS & WEBINARS Featuring timely topics in alternative dispute resolution (ADR) with industry-leading speakers VIEW ALL EVENTS About JAMS Local Solutions. Global Reach. TM JAMS successfully resolves business and legal disputes by providing efficient, cost-effective and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual and hybrid dispute resolution services through a combination of first class client service, the latest technology, top-notch facilities, and highly trained mediators and arbitrators. LEARN MORE ABOUT JAMS CONTACT US ADR SERVICES JAMS doesn’t just resolve disputes - we solve problems. Arbitration Services Mediation Services Neutral Analysis Services JAMS Solutions International & Cross-Border Services Arbitration Services JAMS offers efficiency, speed, and results. In order to save clients time and money, JAMS has instituted procedural options that allow the crafting of a process that is commensurate with the dispute. JAMS ARBITRATORS & ARBITRATION SERVICES Please Welcome Our Newest Mediators & Arbitrators N. Damali Peterman, Esq. New York, New York Hon. Renee E. Wilson (Ret.) Orange County, California (Southern) Ivy S. Bernhardson Minneapolis, Minnesota Hon. David A. Thompson (Ret.) Orange County, California (Southern) Gary Fowler, Esq. Dallas, Texas Hon. Richard M. Aronson (Ret.) Orange County, California (Southern) SEARCH MEDIATORS & ARBITRATORS NEED HELP CHOOSING A MEDIATOR/ARBITRATOR? OUR LATEST THINKING Insights from industry-leading voices in ADR ESTATE, PROBATE AND TRUSTS MEDIATION [PODCAST] JAMS Neutrals on the Evolution of Trusts and Estates Disputes and Considerations for Selecting the Right Mediator LISBETH M. BULMASH, ESQ. HON. GLEN M. REISER (RET.) In this podcast, JAMS neutrals Hon. Glen Reiser (Ret.) and Lisbeth Bulmash, Esq., discuss how the pandemic and a shifting landscape around wealth transfers is fueling increased trusts and estates disputes. They weigh in on how preparing adequately and selecting the right mediator are crucial for getting ahead of a conflict and finding a solution that meets the parties’ goals, as well as how the approach to mediation differs across states. The neutrals also discuss capacity and undue influence, two factors that impact estate planning, including how analyses of those factors vary and are impacted by advancements in physiological and psychological science. Finally, Judge Reiser and Ms. Bulmash offer their thoughts on how to select a thoughtful and creative mediator. MEDIATION Opening Offers in Negotiation ANN T. MARSHALL, ESQ. Whether negotiating in a mediation or directly with an opposing party, everyone has to start somewhere—so where should you start a negotiation? It may seem smart to begin with the absolute highest (or lowest, depending on one’s side of the “v”) offer one can possibly make. However, that can be counterproductive. The first offer is important. It sets the stage for the negotiation and can impact whether a case will settle as well as the ultimate settlement amount. Here are a few considerations to keep in mind when determining that first offer. VIRTUAL & REMOTE ADR ARBITRATION MEDIATION Virtual Mediation in Today’s World: A Pandemic Success Story CAROLINE ANTONACCI, ESQ. When the legal profession began to experience the impact of the COVID-19 pandemic, I wondered specifically how it would affect alternative dispute resolution. I was not so concerned about arbitration. There was precedence in practice and in the courts for telephone conferences, videotaped depositions and video broadcasts of appellate arguments, among other things. But mediation—in my mind—presented unique issues. Initially, I was skeptical that successful mediation could be achieved outside of an in-person setting. A skilled mediator must build rapport and trust with counsel and the parties. The mediator must also be able to read the room in terms of interests, chemistry and “atmospherics.” How was I going to be able to give clients or counsel “the eye” or gently tap them with my foot under the table when something that they were saying or conveying through body language was not conducive to amicable resolution and might upend the mediation? How would I speak privately with a participant in the hall outside the mediation room? After settling thousands of cases in my 20-plus years in the appellate court in Manhattan and at JAMS, I was not sure how mediation would, or could, adapt to the use of virtual proceedings. VIEW ALL RECENT ARTICLES Need assistance? We'll put you on the right path Connect with our case management team to learn more about selecting a qualified mediator/arbitrator, submitting a case, or JAMS Rules & Procedures. CONTACT US Or Call 1-800-352-5267 SIGN UP FOR EMAIL UPDATES Stay updated on the latest in mediation, arbitration and dispute resolution. 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