ABOUT US CAREERS CONTACT & SUPPORT PROGRAMS POLICY PUBLICATIONS SERVICES TRAINING EVENTS PRESSROOM You & IATA My Account Home Training About Contact IATA Training TRAINING Courses & Diplomas Subject Areas Delivery Methods Exams Training Partners Certifications About ACCET Accreditation Frequently Asked Questions (FAQ) Training Terms and Conditions Contact IATA Training Do you have a question about training? Do you want to know how long it will take to create a User Account? Can you pay for your course by credit card? What's the enrollment deadline for the next exam session? The answer to these and many other questions about training at IATA can be found in our Frequently Asked Questions. FREQUENTLY ASKED QUESTIONS We also have a selection of "How to" videos explaining how to create, access or update your IATA Training account using the IATA Customer Portal. For specific questions and inquiries, please contact a member of our team through the Customer Portal. IATA Customer Portal Visit IATA's Customer Portal, the one-stop-shop for all your training questions. You can use it to contact our Customer Service Team easily, including live chat, or to access your Training Account. LOGIN New to the Customer Portal? > Create a user Please make sure you have your pop-ups enabled! Please note: If you already have an IATA Training Account, please use the same email address to facilitate the IATA Customer Portal registration. Call us on: +1 (514) 390 6777 Phone lines are open on weekdays from 10:00 (UTC+8) until 18:30 (UTC-4): Paris: 04:00-midnight New York: midnight - 18:30 Singapore: 10:00 - midnight Alternatively, you may contact us at +41 22 770 2820 between 8:30 - 17:30 (CET) So that we can assist you more efficiently, please have your IATA Training Account User ID ready to provide to our customer service representative. Login and Registration troubleshooting In-house training Do you want to train a group of 5 or more people at a location of your choice? Visit our in-house training webpage for more information and to contact a member of our in-house training team. Need Help? Contact us Related Links Our mission is to represent, lead and serve the airline industry Airlines magazine www.airlines.iata.org Aviation benefits beyond borders www.aviationbenefits.org © International Air Transport Association (IATA) 2021. All rights reserved. Anti-slavery statement Privacy Legal We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information. YES, GOT IT