Freight Claims Williams & Associates, Inc. will file and collect your loss and damage claims and overcharge claims. We will file your cargo claims, provide freight claims management and freight claims reporting. Claim Services Flat fee for claim filing and collection. Collect all needed documents. Determine validity of claims. Provide copies of filed claim to customers. Monitor and collect all claims. Excellent relationship with carriers. Experienced professional staff. Smooth interface with any department of your company. Proof of Delivery Services Fast response to invalid customer deductions.Documents can be faxed to us for quicker turnaround time. Requests for POD’s are faxed to carrier. Responses are faxed to customer. Smooth interface with Transportation or Accounting departments. Management Reports List of Outstanding Claims Paid and Cancelled Claims Claim History by Carrier or Location Product Analysis Reporting Aging Reports by Carrier All reports are available on our website and can be downloaded in a variety of formats. Contact Information Williams & Associates Inc. 405 East 78th Street Bloomington, MN 55420 Phone: (952) 884 9959 Fax: (952) 884 0218 © Williams & Associates, Inc. All rights reserved.

Software Williams & Associates, Inc. has developed software programs and solutions for freight rating of LTL and TL Shipments, parcel rating and loss and damage software. MULTIRATE A multi-mode web based rating system.This application features a multi-mode rate display on a single screen which ranks modes and carriers in cost order showing line haul cost and all accessorials that apply. CUSTOMIZED SOFTWARE Williams & Associates Inc. also develops software customized to client specifications. Contact Information Williams & Associates Inc. 405 East 78th Street Bloomington, MN 55420 Phone: (952) 884 9959 Fax: (952) 884 0218 © Williams & Associates, Inc. All rights reserved.

Contact Inquiring about the status of a freight bill? Call 952-884-9959 or contact Alex Harder at 952-703-5607. For service information on how Williams & Associates Inc. can help you save money contact: Freight Bill Pre-Audit and Payment Marketing Gil Williams – CEO – Ph: (952) 703-5656 Ryan Williams – President – Ph: (952) 703-5624 Freight Payment Administration Lyn Grobel – Vice President Freight Payment Services – Ph: (952) 703-5608 Jane Teubert – Freight Payment Manager – Ph: (952) 703-5637 EDI Implementation Peter Nee – Assistant Vice President EDI Services and Computer Support Ph: (952) 703-5616 Consulting, Transportation Management and Carrier Negotiation Darryl Dalen – Ph: (952) 703-5603 Loss and Damage Claims Ryan Williams – President – Ph: (952) 703-5624 Freight Bill Post-Audit Larry Williams – Vice President – Ph: (952) 703-5611 General Administration Gil Williams – CEO – Ph: (952) 703-5656 General Information and Miscellaneous Requests General Information – Ph: (952) 884-9959 Contact Information Williams & Associates Inc. 405 East 78th Street Bloomington, MN 55420 Phone: (952) 884 9959 Fax: (952) 884 0218 © Williams & Associates, Inc. All rights reserved.