Thursday, 25 November 2021 Home About Us Services Documents Contact & Location TRACK & TRACE ServicesCruise Logistics With the support and know-how of our specialized staff, nowadays, we are a recognized logistics provider in the Cruise Industry and offering professional and tailor-made services. We are leaders in the operating logistics in Spain, including Baleares and Canary Islands in the Cruises segment. We have a specialized department that offers integrated logistics solutions specifically for the sector. We are attending an important portfolio of several prestigious Cruise Lines and Marine Suppliers. Our main goal is the personalized service combined with responsibility, priority, timing and of course 24 hours service the 365 days a year and assuring our customer our best efforts and support in any kind of assistance they might need. SERVICES: Customs Clearance in any Spanish Ports and Main Airports Storage Facilities, Sea, Air and Road Transportation and Distribution License for Non-conform foodstuff Personalized Logistic Service at Pier Dry General Cargo, Dry-Refrigerated and Frozen foodstuff, Spare-Parts Reception and/or delivery at pier Special Logistics Solutions and Operations for Dry and Wet Docks. Our contracting is subject to the law of general conditions of the contract as registered in the Property Registry of Barcelona, General Conditions Deposit Book number 16, page 6640, entry 20140038818. Copy of aforementioned general conditions at your disposal in our head office on request LEGAL NOTICE PRIVACY POLICY Copyright © 2014 TRANSCOMA GLOBAL LOGISTICS

Thursday, 25 November 2021 Home About Us Services Documents Contact & Location TRACK & TRACE ServicesInsurance Transport PREMIUM TRANSCOMA GLOBAL LOGISTICS offers you full-risk transportation insurance in “A” ICC conditions at very competitive premiums. CONDITIONS TRANSCOMA GLOBAL LOGISTICS gives coverage to all types of general goods in case of an accident, improper handling, loss or damages. COVERAGE Our insurance offers coverage for your goods to and from most of the countries in the world. However, for shipments to some specific countries, it’s necessary a previous authorization from the Insurer. IN CASE OF CLAIM In case of damaged or lost goods (partial or total), TRANSCOMA GLOBAL LOGISTICS will handle the claim on your behalf. Steps to be followed up: 1. Check the exterior condition of the goods. 2. Write your observations on the delivery note and take pictures. 3. Immediately send a written claim by e-mail to Transcoma Global Logistics, attaching the taken pictures. 4. If the damage is not visible, the maximum period of time for sending the claim will be 24 hours after delivery. The damaged cargo must always be retained until the procedure has concluded. Our contracting is subject to the law of general conditions of the contract as registered in the Property Registry of Barcelona, General Conditions Deposit Book number 16, page 6640, entry 20140038818. Copy of aforementioned general conditions at your disposal in our head office on request LEGAL NOTICE PRIVACY POLICY Copyright © 2014 TRANSCOMA GLOBAL LOGISTICS