CAREERS SUPPORT HOME INTELLIGENT ANALYTICS PLATFORM ROBOTIC AUTOMATION DATA COLLECTION COMPANY CONTACT US A FULLY INTEGRATED SOFTWARE SUITE The path to business transformation travels through your people and your processes and directly to your customers. Pure cloud and data driven Special Sauce Pure Cloud Native Data Sensors Universal Data Connector Proprietary Machine Learning Predictive Analytics Together People and Process analytics DRIVE. FACT-BASED. CONVERSATIONS and DECISIONS When your processes and people are aligned… the outcome is undeniably better customer experience. Use Cases Deep Sensor Data Collection System, Session, Activity and Process data collected across all systems. 3rd party outcome data applied to complete the picture. LEARN MORE Capacity Management Redeploy idle resources in support of overburdened departments by understanding behavior and personnel profiles at the micro-level. Peer Analysis Time and motion studies Activity Analysis Activity Mining and Process Discovery at the micro-event level enables data driven decision making and purposeful business outcomes. Execution time by process milestone Layering external payroll and customer account management data to quantify cost. Revenue Analysis In the moment, tactical revenue analysis provides surgical precision during times of accelerated change. Side by side comparison Layering external payroll and customer account management data to quantify cost. Step analysis People and Relationship Analysis Employee and relational analysis at the micro-skill level drives fact based internal conversations and supports a customer first model placing the right person in the right role. Execution time by process milestone Layering external payroll and customer account management data to quantify cost. SIMPLY SMARTER Leverage Your Existing Investment Our software quietly lays on top of your existing systems, to bring you greater automation and insight. Multi-Vendor Integration, DONE! Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic! Simple to Implement & Use We put great power in the hands of business folks, with a simple & powerful UI...zero programming required. Get to know Cicero For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes. MORE Copyright 2020 - Cicero Inc. PRIVACY POLICY TERMS OF SERVICE

CAREERS SUPPORT HOME INTELLIGENT ANALYTICS PLATFORM ROBOTIC AUTOMATION DATA COLLECTION COMPANY CONTACT US Proof of Concept PURE CLOUD AND MACHINE LEANING DRIVEN A Cicero Proof of Concept (POC) Our POC is absolutely FREE! SIGN UP! You are invited to experience Cicero Intelligent Analytics… Signup for the POC Copyright 2020 - Cicero Inc. PRIVACY POLICY TERMS OF SERVICE