Claims Services About us Customer Access Agents Portal Contact EN Where we are Home > Where we are Over the years, the company has expanded its presence throughout the United States. Today, the MAPFRE Insurance® group of companies includes the following entities: Our Companies American Commerce Insurance Company Citation Insurance Company The Commerce Insurance Company Commerce West Insurance Company MAPFRE Insurance Company MAPFRE Insurance Company of Florida Product availability varies by state. Where We Do Business The MAPFRE USA Group of Companies actively writes property and casualty insurance in 14 states across the country. Corporate Recognitions 19th largest Private Auto Insurer in the US (2013) 33rd largest Homeowners Insurer in the US (2013) Largest Personal Lines Insurer in Massachusetts A.M Best Rating “A” (Excellent) Privacy Policy CA Privacy Notice Terms & Conditions Quote Disclosure Careers Contact CCPA Request MAPFRE © 2021 All rights reserved 

Send claim documents By email By FAX To help expedite your claim, please include your Loss or Claim Number and provide as much info as possible. Name* Insured Name Contact Number* Email Address* Date Of Loss* MM/DD/YYYY Claim Number Policy Number Adjuster Name State Attach your documents in the area below. Maximum size 5 MB (5,120 KBP per file) JPG, JPEG, PDF, TIFF, GIF and PNG files allowed. Attachment* Required* Privacy Policy © 2021 MAPFRE U.S.A. Corp. All rights reserved

Claims Services About us Customer Access Agents Portal Contact EN IT Help Desk At MAPFRE Insurance we continue to develop new ways of creating value through the services we provide Home > Property Insurance > Property insurance, IT Help Desk Including the IT Help Desk Technology Support Program* made available at no additional cost through your homeowners policy. Program Highlights include 24/7 support, 365 days a year Access to professional, highly trained IT support specialist(s). One-on-one problem troubleshooting and resolution via email, online chat or phone. Location of nearby repair facility may be provided if issue cannot be resolved Note: You are responsible for incurred repair costs, if any. Such costs are not covered by your policy. Supported Devices include Personal computers. Apple and Microsoft operating systems. iPhones and Android smartphones. iPads and other tablets. Microsoft Office and other applications. Printers and scanners. Network connectivity. Technical Support Examples include Virus removal issues. Computer or laptop performance issues. Internet or Wi-Fi accessibility issues. Software or device configuration issues. Contact our Technical Support Team Today Call: 866.686.0325 | Email: support@mapfreinshelpdesk.com Live Chat (Web): www.mapfreinsurance.com/helpdesk ** Please have your policy number ready ** Terms & Conditions (PDF, 208 KB) Privacy Policy CA Privacy Notice Terms & Conditions Quote Disclosure Careers Contact CCPA Request MAPFRE © 2021 All rights reserved 