Our stores Cart WOMAN MAN CHILDREN BRAND SALE FREE SHIPPING FROM 69 € - FREE RETURN HOME RETURNS AND REFUNDS Returns and Refunds Not fully satisfied with your purchase? You can make it easy and free. If you change your mind, you can return any item received within 14 days from the delivery date of your order. Here's how: 1. Make sure the products are in the same condition in which you received them, with all tags attached. 2. Fill out the Return Form indicating which products you want to return and the reason. 3. Pack the items. Insert the packaged product and the RETURN FORM in the original box in which you received it. Make sure this is properly sealed. 4. Request collection of your return. Send an email to: servizioclienti@giommifashionstore.it indicating: - Name and Surname - Number and date of the order - Desired date for collection of the return We will book the collection of your return and send you a confirmation email. The courier will come to pick up the package at your address. Your return will be insured in case of theft or loss during transport. You can only ship your return from the country where you placed your order. If your return does not meet the conditions listed, the package will be sent back to you and the refund will not be made. Refunds We usually accept returns within 5 working days from the date of delivery to our warehouse. After acceptance we will issue a refund of the price of the purchased item and send a confirmation email. The methods and timing of the refund vary according to the payment method used for the purchase: Credit Card:the refund will be made within 24/48 hours from the Return Acceptance Confirmation e-mail. The time required to view the refund on your account depends on the PayPal card issuing institution: the refund will be visible on the PayPal account within 24 hours from the e-mail Confirmation Acceptance Return Cash on delivery : the refund will be made by bank transfer to the Iban connected to a bank or postal current account to be indicated in the return collection request email. Bank transfer: the refund will be made by bank transfer to the Iban connected to a bank or postal current account to be indicated in the return collection request email. SIGN UP TO OUR NEWSLETTER 5% DISCOUNT ON YOUR FIRST ORDER SUBSCRIBE I accept the terms and conditions SHOPS INFORMATION CATEGORIES CUSTOMER SERVICE PAYMENT METHODS FOLLOW US ON Copyright © 2021 Giommi Fashion Store Srl - All rights reserved. Copying, even in part, is prohibited. VAT number 00413420415 - REA PS-79032