ELITE BMW OTTAWA Home New Vehicles Used Vehicles Incentive Programs Special Offers Parts & Service Research Contact Us Main: (613) 749-7700 Are you a true automotive enthusiast who loves everything about cars? If so, then Elite BMW would like to know more about you. Looking for a rewarding and challenging career? Send us your resume today! We are always looking for dedicated and professional individuals who share a passion for customer service and an enthusiasm for luxury, high-performance vehicles. In return, Elite BMW offers you an enjoyable working environment where your experience and talent will have the opportunity to shine and flourish. If you are looking to take the next step in your career, send your resume to Elite BMW today. JOB POSTINGS We're hiring. Join the team. ALL CALL CENTRE FINANCE RECEPTIONIST SALES CALL CENTRE CALL CENTRE AGENT Ontario FINANCE FINANCIAL SERVICES MANAGER Ontario RECEPTIONIST RECEPTIONIST Ontario SALES SALES CONSULTANT Ontario FINANCIAL SERVICES MANAGER Compensation includes: Base salary plus commission and benefits (medical, dental, disability and life insurance) Duties of a F&I Manager include: Produce additional revenue for the dealership by selling financial and insurance programs to new and used vehicle customers (e.g. extended warranties, financing and credit life, accident and health insurance plans). Manage all rate quotations, insurance fees and financing. Forward documents to obtain approval on financing to the appropriate source. Work with sales manager to maximize profit on every sale. Prepare appropriate delivery and submission paperwork for outside sources. Verify documents for the entry of correct information. Handle and respond to post-delivery customer inquiries such as warranty and loan payouts. Requirements for the F&I Manager position include: Excellent customer service skill Motivated and organized individual Bilingualism is an asset University or college diploma 1-2 years’ of auto sales experience Provincial Sales License (OMVIC) must be attained Must have a valid driver’s licence Must be able to provide driver’s abstract Microsoft Office knowledge Experience with computer program Reynolds & Reynolds (ERA) is an asset Thank you for expressing your interest in our current job opportunity. We will be reviewing your resume and contacting you shortly. Send your resume to this address: krish.mulchand@elitebmw.com Location: Ontario APPLY NOW SALES CONSULTANT Compensation includes: Commission and benefits (medical, dental, disability and life insurance) Position Summary: Promote and ensure high customer satisfaction with every client, as well as generate sales department revenue through the sale of vehicles and promotion of business office products. Duties of a Sales Consultant include: To promote and complete the sale of vehicles in an appropriate, professional and ethical manner with the highest regard to exemplary customer service. To have up-to-date product knowledge of vehicles and all competitive products and services. To service all allocated sales inquiries in a prompt and effective fashion. Deliver customer’s new or pre-owned vehicle and ensure that the customer has a full understanding of its operations. Maintain an owner follow-up and prospect development system to encourage repeat and referral business. Requirements for the Sales Consultant position include: Bilingualism/Multilingualism would be considered an asset High School Diploma Previous automotive sales experience (up to 2 years) Ability to negotiate and close Automotive knowledge Excellent interpersonal and relationship-building skills Excellent customer service skills with the desire to exceed expectations Excellent organizational and prioritization skills, attention to detail Valid driver’s licence Provincial Sales License (OMVIC) must be attained Able to provide driver’s abstract Computer skills: MS Office (intermediate) Send your resume to this address: krish.mulchand@elitebmw.com Location: Ontario APPLY NOW CALL CENTRE AGENT The Call Centre Agent acts as the primary point of contact and representative for our dealer in the Ottawa. They act as connection point between the customer and the sales department, taking charge of inbound business opportunities and promoting conversions into qualified appointments. Call Centre Agents answer phone calls and emails from customers and initiate calls to schedule and confirm appointments in English and some French. In addition, their duties include regular communication follow-ups to existing customers, as well as the management of specific communication campaigns. Main Duties and Responsibilities: • Answer emails and phone calls from customers who have demonstrated an interest in the company’s products • Communicate with customers by phone or email to provide information, promote business opportunities and/or to book and confirm appointments • Assist customers during their navigation on the website • Chat online with customers surfing on the company’s website • Provide information on and actively promote motor vehicles or promotions • Enter the result of each communication into the CRM software and perform necessary follow-ups • Make sure a high level of customer satisfaction is always maintained • Build trust and maintain a solid business relationship with customers • Provide proactive communication with each customer after conclusion of sale • Find opportunities for renewal and for new business through multiple contacts with the dealers’ customers • Take part in team meetings, workshops and individual development sessions • Perform any other assigned task Requirements: • Perfect spoken and written English • Can handle heavy phone contact (minimum 40 – 60 calls per day) • Quick learner with no fear of challenge, driven & determined • Ability to work multiple software applications • Professional work ethic, responsible, vested interest in dealership success • Excellent written and oral communication skills • Previous call center experience is an asset • Outgoing, positive, ‘smile’ on phone: fully grasp and apply the best practice guidelines for outgoing / incoming calls, emails and campaigning This is a full-time, permanent 40 hour per week position. Start date: ASAP. Small call-centre with a nice team and work environment located on Bank Street. Working hours are on a rotating basis shift 7 days a week. Location: Ontario APPLY NOW RECEPTIONIST Compensation includes: Salary base and benefits (medical, dental, disability and life insurance) Duties of a Receptionist include: Greet customers upon their arrival at the dealership. Answer all incoming calls promptly, and direct the call to the appropriate department/individual or take messages. Communicate with all callers in a friendly, efficient and professional manner and attempt to minimize the amount of time they are placed on hold. File away all invoice and work orders. Collect payments from customers and process invoices. Follow closing procedures and ensure float is balanced at the end of the day. May have to assist with administrative tasks. Requirements for the Receptionist position include: Excellent customer service skill Team player Bilingualism is an asset High School diploma attained Having auto technical knowledge is an asset Microsoft Office knowledge Experience with computer program Reynolds & Reynolds (ERA) is an asset Thank you for expressing your interest in our current job opportunity. We will be reviewing your resume and contacting you shortly. Send your resume to this address: krish.mulchand@elitebmw.com Location: Ontario APPLY NOW Home New Vehicles Used Vehicles Contact Us ©2021, Elite BMW Ottawa, All Rights Reserved. | Sitemap | Privacy Policy | Terms of Use English