News Careers Contact us <<< Go Back BUY WITH CONFIDENCE All our dealerships are open and the safety and well-being of our employees and customers remains our number one priority during these challenging times. Whilst we still love to see and spend time with you in person, we have looked at ways of minimising contact with our customers and invested in new technology to allow us communicate more effectively with you online from the comfort of your home. Some of the new services we offer include: Click & collect when purchasing a new or used vehicle Home deliveries Video appointments (click here to book your appointment) Unaccompanied test drives (click here for more details) Reserve any used vehicle for £99 online (click here for more details) Contactless payment We’ve put in place a comprehensive set of safety measures to enable us to operate safely and minimise the risk of COVID-19 transmission which include additional cleaning procedures, hand sanitiser stations and protective screens at all locations so you can feel confident when dealing with us. Our health and safety procedures include: 2m distancing in our showrooms One-way layouts Redesigned desk spacing Perspex screens Building doors left open where possible to minimise touch-points Non-contact infrared thermometers used to take the temperatures of all staff daily Masks, gloves and face shields available for all staff Nitrile gloves available for all customers Hand sanitiser stations Zip-top bags for safe handling of keys Vehicle sales can be conducted online or by phone without the need to visit the dealership Customers can take unaccompanied test drives in sanitised vehicles for up to 30 minutes Customer vehicles in for service or repair, and sold or rental vehicles awaiting collection, will have key touch-points thoroughly sanitised prior to handover Please stay safe and join us in taking the extra precautions needed to help reduce the risk of infection - we look forward to seeing you. LATEST NEWS The New Kia Sportage Has Been Revealed 15-09-2021 Introducing the all-new Kia Sportage. A car designed to unleash your… Read more > AMI IS COMING TO THE UK 23-09-2021 Due to unprecedented customer demand, Citroen is pleased to announce that… Read more > We Won The 2020 Ford Chairman's Award 03-07-2015 We've won again! John Grose have receive the coveted award for customer… Read more > ^ Back to top Copyright © 2021 John Grose. All Rights Reserved. Privacy Policy | Terms & Conditions | Gender Pay Gap | TCF Policy | Commission Disclosure | Modern Slavery and Human Trafficking Policy | Complaints Procedure | Regulatory Disclosure | JGGLRBP(1981) SIP | Site Map | Used Stock List | Careers | Leasing John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and regulated by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions. Our manufacturer supporting finance companies also provide preferential rates to us for the funding of our vehicle stock and financial support for our training and marketing. However, any such amounts they or other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned.