Who do I reach out to if I have any issues or questions? What are the new billing changes for Mid-Atlantic customers? How will I know when my bill is available? How do I get access to the online billing portal? Who will Mid-Atlantic send the email to and can multiple people have authority to log into the portal? What method of payment can we pay with on the portal? Do we have to pay online? Will the invoice be attached to the email notification? If I choose to continue to receive paper bills, will I still be able to view the bills on the portal? How long will my records be available on the online portal?