020 8985 9000 MENU HOTELS & RESTAURANTS As anyone in the industry will tell you, you need to provide your customers with a great experience to get them to come back, and serving great food plays a big part of this. We are sure therefore that you will pleased to hear that we supply high quality products as standard, and what’s more, we provide a whole host of other useful services to make your life that little bit easier. See below for a showcase of some of the services we offer that we feel will be of the most interest to you. HOW WE WORK INDUSTRY SPECIFIC PRODUCTS We have a range of products specifically designed for use in hotels and restaurants from catering sized ingredients to beautifully presented single serve portions of products such as biscuits, jams and cereals. We also have a range of products that can be personalised (see our personalised products section on this page). EASY ORDERING With multiple methods to place your order we are confident we have a method that will suit you and when you prefer to place your order. So whether you want to place an order in the early hours of the morning after a late night service or to do it with a cup of tea between your lunch and dinner service you can. For next day delivery however all orders must be placed by 10pm but with our options to facilitate quick and easy ordering of products you regularly use this will be a piece of cake. CUSTOMER SERVICE Most people know the saying a problem shared is a problem halved, well we like to think that a problem shared with us is a problem solved. Our telesales and account managers are available from 7.30am to 5pm to help you. They will happily take orders, provide stock availability, offer advice on products, suggest alternative or new products, and to follow up on any issues or concerns you have. PERSONALISED PRODUCTS Your brand is very important and we understand the value of branded items in helping you to create, maintain and promote your identity. As such, we have a range of products that can be personalised with your logo or messaging such as coffee cups and chocolates. WASTE REDUCTION Catering to large numbers of people inevitably leads to large amounts of waste being generated. We believe that it is our duty to help you try to manage this in any way can. As part of this mission we are continuously reviewing our products prioritising those whose packaging comes from sustainable sources, and is either recyclable or compostable. We also have a range of commercially compostable products that can reduce or even eliminate your need for disposable single use items such as the standard plastic lined takeaway coffee cup or plastic cold drink cups. JURA COFFEE MACHINES If you are looking for a new coffee machine for those after dinner hot drinks or to have behind your hotel bar we can help you with that. We have a working relationship with Jura, enabling you to have fast and easy access to their range of high quality, award winning, coffee machines. We chose Jura as their coffee machines, the result of precision engineering, offer an intuitive design for easy use that is robust enough to stand up to repeated use for years. Black and Blue Restaurants have used EFG Foodservice as our go to supplier to control both the quality and cost of many of our menu ingredients for many years. No new dish goes on our menu without a call to Mark Kaylor to help us source new or unusual foods. Nicky Donald, Operations Manager FIND OUT WHAT WE CAN OFFER YOUR BUSINESS Attention to detail and outstanding customer service aren’t just words on our website, they are a fundamental part of our ethos. We specialise in catering to our customers’ requirements in a hands on, one to one approach. In this way we can ensure that we fully understand your business and your concerns and are therefore equipped to service your needs. We invite you to get in touch today and find out what we can do for your business. GET IN TOUCH TODAY info@efgfoodservice.co.uk 020 8985 9000 ALSO OF INTEREST We hope you have this page useful in showcasing some of the ways we can help you and your business. If you want to discuss any specific needs please don’t hesitate to get in touch. Alternatively, find out what we have done for one of our current customers by following the link below to read a short case study. Case Studies Open an Account OPEN AN ACCOUNT MENU © 2018. All rights reserved.