Open main menu Open login menu Agent Center For Customers We’re here to help you. Log into MyAssurity to check your policy information, pay a bill or submit a health insurance or wellness claim electronically. Can't find what you need? No problem! See below for some of our frequent requests. If you still have questions, please contact us at 800-869-0355, Ext. 4279. Get service online through MyAssurity. LOG INTO MYASSURITY Or register your customer account How did you purchase an Assurity policy? From an agent Through an employer What do you need help with? Manage your account Make a payment Set up automatic bank payments Request a loan or withdrawal Manage your policy Get a copy of your policy or certificate Change your beneficiaries Change of name or address Make a claim Make a disability income claim Make a critical illness claim Make a death claim Frequently asked questions How do I make a payment? What is covered? What type of policy or coverage do I have? Who is my beneficiary? I received a letter stating that my policy lapsed. How do I get it back? I received a letter that my initial premium was returned, what can I do? Information from my doctor was used for the underwriting decision. How can I review it? Need more help? Call us or check our Forms Library. VIEW FORMS LIBRARY For policyholders of Assurity Life Insurance Company of New York Can’t find what you’re looking for? Talk with us. We understand that insurance isn’t always easy. Give us a call if you have questions or just prefer to speak with someone who can help. Most calls to our Lincoln, Nebraska center are answered within 90 seconds—we’re happy to talk! For help with your current policy Client Services 800-869-0355, Ext. 4279 Email: clientservices@assurity.com Fax: 1-888-255-2060 For a new claim or an existing claim Claims Reporting and Services 800-869-0355, Ext. 4484 Email: claimsinfo@assurity.com Fax: 1-800-869-0368 For everything else 1-800-869-0355 Secure Email If you’d like to email us, please use our secure email service to help ensure the information you share with us is seen only by us and not used illegally. Need Instructions? SEND A SECURE EMAIL Why Assurity Life Insurance? Mutual strength For 129 years, our financial strength has helped people support one another through difficult times. A force for good As a Certified B Corporation, we work toward positive impacts for employees, communities and the environment. Personal service Get the customer service you need from real, responsive and efficient people in our Lincoln, Nebraska headquarters. Learn more about how Assurity works for you About Us About Us Our Products Life Insurance Talk to Us Contact Us Customer Center Agent Center Join our team © 2021 Assurity Group, Inc Privacy & Consumer Notices | Accessibility Statement