Español Medicare Plans Members Providers Agents & Brokers OTC Quick Links Member Login Over the Counter (OTC) Supplies The COVID-19 crisis presents a major challenge to our nation and our communities. During this unprecedented time, our team and employees are working tirelessly to meet your over the counter (OTC) medication needs. However, from time to time you may notice that some of the products are out of stock and order deliveries may take longer than usual. We thank you for your understanding, support and patience. Order Online Online Order is quick, easy and takes the hassle out! Following additional items are available to Order Now! Item# Item Description 9P Hydrogen Peroxide 3% 9Q Rubbing alcohol 70% 9R Witch Hazel Pad A.E.R. 40 10F Psyllium Fiber Laxative Capsules 11K Pulse Oximeter 13X Daily Multivitamin Gummy 13Y Vitamin C Gummy 250 mg 16G Adult Bladder Control Pads 17B Cane, 1- Leg Adjustable 29in to 38in 17C Cane, 4-leg base Adjustable Quad Std. 17E Medical Bracelet - Diabetes 17F Medical Bracelet - Heart Patient Item# Item Description 17G Grab Bar, 12" 17H Grab Bar, 24" 17I Pistol Grip Reachers 17J Bath Mat, Non-Slip 17K Raised Toilet Seat - 250 lbs. capacity 17L Hand Held Shower 17M Shoe Horn 17N Lumbar Cushion 17O CPAP Pillow Memory Foam 17P Humidifier, Ultra-Sonic 17R Magnifying Glass 18A Diabetic Socks, Ladies 18B Diabetic Socks, Men Item# Item Description 19B Protective Arm Sleeve, Medium 19C Protective Arm Sleeve, Large 19E Arthritis Knee Sleeve, Small 19F Arthritis Knee Sleeve, Medium 19G Arthritis Knee Sleeve, Large 19H Arthritis Knee Sleeve, X-Large 19I Compression Knee-High Socks, Women's, Small 19J Compression Knee-High Socks, Women's, Medium 19K Compression Knee-High Socks, Women's, Large 19L Compression Knee-High Socks, Men's, Medium 19M Compression Knee-High Socks, Men's, Large 108 Optimum Flyer 2022 What is OTC? Optimum HealthCare provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 145+ items that can help you save between $240 to $1500 over the course of a year. Check out our OTC 2022 Benefits below. OTC Benefits Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county. Members receive a monthly Over-the-Counter allowance of $20 to $125 every month based on plan and county. Choose from 19 different categories of products and supplies from OTC Online or our Catalog English Catalog Spanish Catalog OTC Catalog Choose from over 145+ items when placing new orders including: Allergies Eye Care Vitamins and Minerals Cough/Cold Smoking Cessation First Aid Supplies See More Categories OTC Ordering Place Orders by signing into our Member Portal or calling 1-866-900-2688 - TTY: 711 Track and repeat orders 24/7 from the Online Portal. Receive shipment notification via email when shipped. Online Ordering Instructions How do I order Diabetic Supplies with OTC? Optimum HealthCare provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician's Order Form here. Diabetic Supplies - It's Easy as 1-2-3 1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711 2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% * 3 Your supplies will be mailed direct at NO COST TO YOU! Diabetic Documents English/Spanish ForaCare Owner’s ManualDownload English ForaCare Quick Start User Guide Download Spanish ForaCare Quick Start User Guide Download Physician Order - Diabetes Supplies PDF Download * Co-insurance amount for retail supplies varies by plan. To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication. Click here to Register or Log In to the Member Portal Last updated 11/14/2021 Helpful Links CMS Model Electronic Complaint Form The Medicare Beneficiary Ombudsman Unable to view PDFs? Click here Benefits During Disasters and Catastrophic Events Click here for Multi-Language Interpreter Service Servicios de interpretación en varios idiomas (Multi-Language Insert) | (Inserción de varios idiomas) Section 1557 Notice of Non-Discrimination: English | Spanish Hours From October 1 to March 31, we are open 7 days a week from 8 a.m. to 8 p.m. EST. From April 1 to September 30, we are open Monday through Friday, 8 a.m. to 8 p.m. EST. Telephone Toll Free 1-866-245-5360 TTY/TDD: 711 Mailing Address P.O. Box 151137 ATTN: Optimum Healthcare Tampa, FL 33684 Service Cities SERVING THE FOLLOWING AREAS IN FLORIDA: Brevard County Broward County Citrus County Charlotte County Collier County Hernando County Hillsborough County Indian River County Lake County Lee County Marion County Manatee County Martin County Orange County Osceola County Palm Beach County Pasco County Pinellas County Polk County Saint Lucie County Sarasota County Seminole County Sumter County Volusia County Website Disclaimer Optimum HealthCare, Inc. is an HMO with a Medicare contract and a contract with the state of Florida Medicaid program. Enrollment in Optimum HealthCare, Inc. depends on contract renewal. This Information is not a complete description of benefits. Call 1-866-245-5360 (TTY: 711) for more information. Medicare beneficiaries may also enroll in Optimum HealthCare through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. Every year, Medicare evaluates plans based on a 5-star rating system. Optimum Healthcare, Inc. has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Chronic Condition Special Needs Plan (C-SNP) through 2022 and a Dual Special Needs Plan (D-SNP) until 2024 based on a review Optimum Healthcare, Inc.’s Model of Care. Optimum HealthCare, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Optimum HealthCare, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. Optimum HealthCare, Inc. konfòm ak lwa sou dwa sivil Federal ki aplikab yo e li pa fè diskriminasyon sou baz ras, koulè, peyi orijin, laj, enfimite oswa sèks. Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-245-5360 (TTY: 711). Kreyòl Ayisyen (French Creole): ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-866-245-5360 (TTY: 711). These materials may be made available in alternate formats (e.g., large print, Braille) to individuals with disabilities, upon request. RETURN TO TOP Toll Free 1-866-245-5360 TTY/TDD: 711 OTC Home | About Us | Careers | Contact | Privacy Policy H5594_Website | © 2021 Optimum HealthCare Inc.