info@nationalcarpets.co.uk 01706 714455 Leaders in Flooring Design, Development, Sourcing and Logistics View Products COVID-19 and Ongoing Operations As a valued customer, we want to continue updating you in relation to COVID-19 and the impact on our operations. We would like to reassure you that we are doing all we can in the wake of the continued spread of the virus. We are holding daily updates to ensure we are following UK government guidance and are prioritising the health and welfare of our colleagues and customers. In light of government guidance, we made the decision to close all our UK sites as of 25 March 2020 until further notice, with the exception of our largest national distribution centre in Coleshill & National. Our online ordering websites are still available for browsing and enquiries, and we are offering a collection service at four of our sites (see below). Coleshill & National remain open this will enable us to continue fulfilling essential demand which may arise over the coming months, including orders driven by health and safety requirements, and medical or infrastructure related orders. A summary of industries and businesses approved to stay open by the government at this time, and where work can still go ahead, is given below. Our Customer Service Sales team will be on hand to take any urgent orders, on the above number. We are aware that you may not have an account with Coleshill, however, we will still be able to process orders of an essential nature. We would also like to notify all our customers that our finance team is still here to help. To enable you to make your payments, please contact us on the email provided above or complete an electronic payment. e.g. BACS, in your usual way. We shall of course keep you updated when anything changes. Stay safe and look after each other. Collection service at several locations across the UK After reviewing the guidelines set, we are now pleased to offer you a collection option at some of our sites across the UK - Coleshill, Enfield, Bristol and Rochdale - for your products in relation to essential works. We have been working hard to create a service that focuses on providing essential flooring and accessories to enable you to complete critical installation, repair and maintenance work quickly. In order to do this in the safest possible way for our colleagues and customers, we have created some key guidelines: The product range will be limited to only products for essential work. All calls to place orders should be made direct to Coleshill on 01675 462000 between 8am and 3pm as all other businesses and sites remain closed until further notice. There will be no online ordering facility or email. All the Government’s social distancing guidelines strictly apply as the safety of colleagues and customers remains our top priority. A full list of Public Health England (PHE) guidelines and requirements will be detailed at the entrance to the collection area. Any orders placed and confirmed will need to be paid for on booking only, no account credit will be available during this time. You will then be able to select which collection point you would like to choose from: Coleshill, Enfield, Bristol or Rochdale (Rochdale is available for collection from 8th April onwards) You will be able to collect between the hours of 7am-noon, Monday – Friday only (Please note- we will be closed for the Easter holiday – Good Friday and bank holiday Monday) Your goods will be available for collection the next day after booking confirmation No over the counter sales will be available – purely pre-arranged and purchased collections only Addresses for selected collection points only are: Headlam, Gorsey Lane, Coleshill, Birmingham, B46 1JU HFD Enfield, 17 Suez Road, Enfield, London, EN3 7SN Richard’s Flooring, Lysander Road, Westbury-0n-Trym, Bristol, BS10 7UB National Carpets, Eclipse Centre, Buckley Road, Rochdale, OL12 9BH (Available for collection from 8th April,2020 onwards) Summary of industries and businesses approved to stay open by the Government at this time, and where work can still go ahead: Hospitals and all NHS Trusts Nursing and Care Homes Doctors’ Surgeries, Pharmacies and Chemists Schools and Universities Prisons and Detention Centres Emergency Services Facilities e.g. Police, Ambulance and Fire StationsSupermarkets and food chain infrastructure Military Facilities Veterinary Surgeries, Pet Shops and Animal Shelters Food Banks and Homeless Services, including hostels Crematoriums, Cemeteries and Morgues Social Housing, and Council repairs and maintenance Utilities e.g. Water, Gas and Electric providers Transport infrastructure 40 years experience of importing and distributing flooring products for major UK retailers. Our success and growth reflect our commitment to customer relationships, product sourcing and quality control. We have a hands on approach to managing every aspect of the supply chain from sourcing to delivery. Our vast range of products includes carpet, carpet tiles, vinyl, artificial grass, laminate, luxury vinyl tiles, underlay, rugs, doormats and bathmats. With unrivalled experience, resources and contacts we can source and provide national distribution for any type of floor covering product. Connect with us pinterest youtube twitter facebook Navigation Home About Products Installation & Maintenance Modern Slavery Statement Contact Us Product Links Artificial Grass Bathmats Carpets Carpet Tiles Doormats Laminate Luxury Vinyl Tiles Rugs Underlays Vinyl Connect with us pinterest youtube twitter facebook Website Privacy Policy Copyright National Carpets ©(2016-2019). The contents of this site may be subject to change without notice at any time. Website design and development www.ta-design.co.uk