Household Business Developers Accessibility tools My account Your bill Your water Love Yorkshire Get in touch Pay your water bill Need to pay your bill? Our payment options make it easy. Just choose the one that's best for you. If you're here to make an online payment or change the way you pay, make sure you have your Customer Reference Number, postcode and contact details ready. Pay your bill Home Bill & account Pay your bill Pay your bill online MOST POPULAR Direct Debit This is the easiest way to pay your bill, once it’s set up, you don’t have to think about it. You can even choose which day you pay and how often you’d like to pay. Set up or change your Direct Debit QUICK & SECURE Make a card payment If you've got your credit or debit card handy, it's quick and easy to make a secure payment online. Make a card payment online Other ways to pay Standing order Bank transfer Telephone banking Cheques Payment card at a PayPoint or Post Office with cash or card Standing order You can pay your bill by setting up a standing order with your bank. These payments should be made to our Head Office Collection account. Sort code: 57-49-55 Account number: 11111111 Reference: please enter your Customer Reference Number, without spaces, as the payment reference. Your Customer Reference is the 15 or 16 digit number that appears on the top right of your bill or statement. Change the way you pay If you want to change the way you pay, it's quick and easy to do using our online form. To complete the form, you will need: your Customer Reference Number (you'll find this on your bill or statement) the postcode of the property the bill payer's name your contact phone number and email address your bank account number and sort code (if you're setting up a direct debit). Change the way you pay We're here to help We don't want anyone to have to worry about paying their water bills, so if you're struggling, please let us know or apply for one of our schemes. Find out how we can help you How we work out your monthly payments If you’re a new customer, we’ll base your payments on the amount of water we expect the number of people in your home to use. Once you’ve been with us a while, we look at the balance on your account and your last two meter readings. We use these numbers to work out what your charges will be for the next year. We normally review your payments every 12 months, but if we see a big change in your water use, we may amend your payments sooner. Company information Our Business Plan Our performance Our charges News and media Public Affairs Our policies About us Get involved Careers Water Bidding Market Your Water online community Legal stuff GDPR Modern Slavery Act Accessibility Cookie settings Legal Privacy policy Talk to us Our contact information Tell us about good customer service Supplier queries Sign up to our mailing list © Yorkshire Water 2021 Cookies on our website We use cookies to make our website work and to make it better. Please click “Accept all cookies” if you're happy for us to use cookies on your device. If you'd like to manage the cookies we use, click "Manage my cookies"Read our Cookie Policy Manage my cookies Accept all cookies