COMPANY CONTACT FR SOLUTIONS SERVICES CUSTOMERS RESOURCES BLOG REQUEST DEMO Our Approach OUR APPROACH A POWERFUL DIFFERENTIATOR, POWERED BY AI Conversational and collaborative solutions to enhance digital CX: increase customer satisfaction, reduce costs, and drive sales. CONVERSATIONAL Engage in conversation on your customers’ channels of choice, seamlessly spanning every interaction and all touchpoints. COLLABORATIVE Bring together all queries into single flow and knowledge base, shared across departments and channels for better service. COGNITIVE Treat everyone as an individual by using Natural Language Processing and machine learning to deliver the best results, personalize relationships and improve the experience throughout the customer journey. WE ARE PASSIONATE About enabling companies to place digital customer engagement at the heart of their strategy. Self Service > Help your customers to help themselves, make answers easily available via your website or mobile apps. Chatbot > Provide conversational self-service for your customers 24/7, easily escalate more complex questions to a human expert. START THE CONVERSATION, SCHEDULE A DEMO CONVERSATIONAL CX PLATFORM POWERED BY ARTIFICIAL INTELLIGENCE Visitez notre blog Découvrez notre page Linkedin Découvrez notre page Twitter Découvrez notre chaîne Youtube SOLUTIONS Multi-channel communications Self Service Chat Email Knowledge Base Vecko SERVICES Linguistics Consulting Professional Services Customer Support Training CUSTOMERS Case Studies RESOURCES White Papers Video Events Blog COMPANY About us Team Careers Partners Awards & Analysts News Room Locations Legal Mentions Map Copyright © EPTICA 2021. All rights reserved. We use cookies to ensure that we give you the best experience on our website. By continuing to browse this site, you agree to our use of cookies. Agree