Login Support (978) 682-8300 0800 612 2933 CONTACT US Services Industries Resources Partners Company Home / About / Trust & Transparency Trust & Transparency Work with a partner committed to the highest levels of security, data privacy and compliance. TALK TO AN EXPERT TALK TO AN EXPERT Reduce your risk with a partner you can trust. In today’s ever-changing cybersecurity and regulatory landscape, you need a partner you can rely on—one who can help you reduce risk and move your business forward with confidence. We take that mission seriously at Navisite and are committed to establishing and maintaining a strong foundation of trust and transparency in everything we do to support your business. Our organization, internal processes and services meet the highest standards of security, data privacy and compliance to ensure your data and systems are protected. We continue to build on that foundation and develop our people, processes and technologies to align with changing regulations, cybersecurity advancements, privacy laws and best practices. How We Support You Global Data Privacy Rest assured that our team will protect the confidentiality, integrity and availability of your data. Learn about our global data privacy and disclosure policies and adherence to GDPR and CCPA. Learn More Compliance Work with a partner who adheres to the latest regulations for your industry, so you can maintain high levels of compliance and be audit-ready. Learn More Security Policy We have a dedicated cybersecurity team that has implemented security policies, standards, and procedures to maintain a high level of governance and accountability. Our security and privacy roles and responsibilities are reviewed annually and updated as necessary to ensure continuous improvement. Security Controls We have robust security controls around data protection, privacy and security throughout our organization—from access and user controls to encryption and key management to threat modeling and monitoring. We thoroughly vet our ecosystem, including third-party vendors, to maintain full visibility, oversight and integrity. Physical Security Our offices are secured by 24/7 security services and key-card access. Only authorized personnel can access our data centers, which are protected via biometric and other access controls, badges and video surveillance. Security Training Our employees and contractors undergo regular security training and awareness on cybersecurity and data privacy regulations to protect customer, personal and corporate data and information. Human Resources We implement controls to ensure employees and contractors understand their responsibilities—they are carefully screened and undergo background checks, and our HR team follows industry best practices for onboarding and offboarding. Incident Management Our incident management process follows the lifecycle as defined by NIST 800-61 for incident preparation, detection, response and mitigation, and is continuously evaluated and tested to ensure ongoing effectiveness. Risk Management We are focused on ensuring a consistent approach to the management of Information Security Incidents, including the communication of security events and weakness in line with ISO 31000:2009 and NIST 1.1 Software Development Our app development team has established a stringent software development procedure per NIST 800-28, providing a thorough review of requirements, risks and dependencies in the software development lifecycle (SDLC) with a controlled process for modifications. Industry Standards for Security We follow industry guidance in the development and review of the company’s security requirements, including ISO/IEC 27001:2013, ISO 9001:2015, ISO 20000:2018, ISO 22301:2012, ISO 27017:2015, ISO 27018:2019 and continuous risk assessment ISO/IEC 31000:2009, National Institute of Standards and Technology (NIST) and Center for Internet Security (CIS). Anti-Slavery and Human Trafficking Navisite is committed to ensuring transparency in our business and in our approach to addressing modern slavery throughout our supply chains, consistent with our disclosure obligations under the UK's Modern Slavery Act 2015. Learn More Why Partner with Navisite? Unwavering Commitment to Privacy From keeping up with data privacy laws to our comprehensive security controls, our top priority is keeping your data safe. Audit-Ready Compliance Our team has in-depth regulatory and industry-specific expertise to ensure that IT initiatives map to compliance attestations with unified visibility. 24x7 Monitoring We monitor your environments around the clock to identify privacy and compliance risks before they cause business disruption. True Partnership We’re more than just your managed service provider—we’re your partner. And we’re fully invested in your success. Certifications CONTACT US Services Industries Resources Partners About Leadership Careers Press Releases #NaviGivesBack Contact Privacy Policy Terms of Use Modern Slavery Statement