Home FAQ Claims Giveback Policy 2.0 My Account The Secret Behind Lemonade's Claims Claims are handled by our AI and devoted team. File a claim quickly and hassle-free with the Lemonade app. 3sec world record claim handling +4.9 claims rating on our app 30% of claims handled instantly How Lemonade Claims Work Seamlessly file claims from your phone - anytime, anywhere Tap the 'Claim' button in the Lemonade app Tell us what happened Our AI runs dozens of anti-fraud algorithms If your claim is instantly approved, our AI will pay it in seconds Otherwise, our AI hands over your claim to our devoted team of humans to handle ASAP Lemonade Claims Reviews Theja @swarup_theja I claimed on 4th which is a holiday and @Lemonade_Inc got back this morning at 6AM. Still can't believe this Timothy Miko @timothymiko Working with @Lemonade_Inc after my bikes were stolen has been an awesome experience. Never thought I'd say that about an insurance product. Nancy B. 5 A pipe burst, and I had to figure out what to do with the holidays approaching and no kitchen table to sit at. I sent everything to Lemonade, and they gave me the money to replace the dining room table in less than a week. Kelly B. 5 Lemonade went above and beyond to approve a claim I made only 2 weeks after signing up for their renters insurance. This company did the kindest gesture to help me out and managed to cover my losses on the same day. Narin S. 5 Lemonade is insurance for humans. The experience is amazing both from a UX perspective and the empathy and full support of the claims team. Best thing to happen to the insurance industry. Laura R. 5 Today, my husband's iPhone was stolen. Opened the app, spent about 2 mins filling out the claim and recorded a video statement, and literally 10 seconds later, my claim was approved. These guys have a customer for life. Paying Claims. Doing Good Unlike any other insurance company, we take a flat fee from your premium, use the rest to pay claims, and give back what’s left to causes you care about. We gain nothing by delaying or denying claims, so we handle them quickly and fairly. CHECK OUR PRICES FEATURES Claims Giveback Policy 2.0 RESOURCES FAQ Where We're Live COMPANY Join the Team Legal Stuff Privacy Policy Terms of Service REGION FRANCE (ENGLISH) GET OUR APP FOLLOW US Help We use cookies and other technologies to give you the best possible user experience and to customize advertising on and off our website. In addition, our partners may use cookies and other technologies to provide you with marketing information. Read more about this and your right to opt-out in our Privacy Policy. ACCEPT