CZ TORRELSA BRANDS PRODUCTS CUSTOMER SERVICE COMMITMENT CONTACTS SHOP Privacy Policy PERSONAL DATA INFORMATION RESPONSIBLE FOR THE TREATMENT OF YOUR DATA The data controller is Torrelsa, S.A.U., with NIF A-25443995 - Postal address: National Highway 230 km. 4,840 25191 Lleida - Telephone: (+34) 973 236 775 - Email: torrelsa@torrelsa.com WHAT TYPE OF PERSONAL INFORMATION DOES TORRELSA COLLECT? The personal data of our clients that we process has been provided by the interested party. The categories of data that we process are: - Identifying data; - Commercial information; - Transactions or goods received by the affected; - Bank data. THE PURPOSE OF THE PROCESSING OF PERSONAL DATA The client's personal data will be processed for the following purposes as applicable: - Manage and develop online shopping. We use the customer's personal information to manage the business relationship, process and deliver your order, inform you by email of the status of your order and perform anti-fraud checks. - Respond to the exercise of privacy rights, as well as inquiries and claims. DATA CONSERVATION TIME TORRELSA will keep personal data only for the period of time that is reasonably necessary, taking into account the needs to respond to questions that arise or solve problems, make improvements, activate its services and meet the requirements required by applicable legislation. This means that Torrelsa can keep personal data for a reasonable period of time even after the interested party has stopped using Torrelsa services. After this period, personal data will be blocked from all Torrelsa systems. LEGITIMACY TO PROCESS THE DATA The legal basis for the treatment of the customer's personal data that is collected is the execution of the purchase contract. In this sense, the interested party is obliged to provide the data that are necessary for its execution. If you do not provide us with these data, it will not be possible to carry out the sale. DATA COMMUNICATION The client's personal data may be transferred / communicated to the following recipients: - Companies of the JMV Group. - Public Administrations and Bodies when required by tax, labor, Social Security or any other applicable regulations. - Third party providers that are necessary for the provision of the services offered by Torrelsa (providers of technological services, courier and transport services, etc.). RIGHTS IN RELATION TO PERSONAL DATA You have the following rights that can be exercised through the email address torrelsa@torrelsa.com: Torrelsa guarantees users, at all times, the exercise of their rights of access, rectification, cancellation or opposition to the personal data provided by them, in the terms provided in current legislation. Therefore, users of the Web may exercise such rights by sending an express request, with a copy of the DNI, indistinctly, to any of the following addresses: - Postal address: National Highway 230 km. 4,840 25191 Lleida - Telephone: (+34) 973 236 775 - Email: torrelsa@torrelsa.com TORRELSA BRANDS T' COFFEE STAR COFFEE ALDEA COFFEE TORRELSA PRODUCTS BARS AND RESTAURANTS HOSPITALITY BUSINESS FOOD SERVICE OFFICE EXCLUSIVE DISTRIBUTION CUSTOMER SERVICE TRAINING TECHNICAL SUPPORT COMMITMENT CONTACTS © 2020 TORRELSA S.A.U. ALL RIGHTS RESERVED PRIVACY POLICY