Washington Community Reinvestment Association Meeting Washington's Affordable Housing Needs Through Partnership WCRA STAFF Susan M. Duren President 206-292-0689 Susan Duren is President of the Washington Community Reinvestment Association. Before joining the WCRA in 1992, she served as Executive Vice President of a commercial real estate development company and as Vice President of Commercial Real Estate Lending for First Interstate Bank. She is a graduate of the Pacific Coast Banking School at the University of Washington and the National School of Real Estate Finance at Ohio State University and attended Pacific Lutheran University. She has successfully completed both the Basic Appraisal Principles and Income Property Evaluation courses through the Appraisal Institute. Ms. Duren is currently a member of the Washington State Department of Community, Trade and Economic Development’s Housing Trust Fund’s Policy Advisory Team, the Department of Community, Trade and Economic Development’s Credit Review Team, and the King County Credit Enhancement Advisory Committee. Her board affiliations include Impact Capital and the Office of Rural and Farmworker Housing. She was a 2003 recipient of the Washington State Housing Finance Commission’s Friend of Housing Award. Dulcie J. Claassen Vice-President and Director of Lending 206-622-6322 Dulcie J.Claassen joined the WCRA in 2006 as Vice President and Lending Officer. She has a 30 year career in lending that began at Rainier Mortgage, where she spent 6 years in construction administration working on both residential and income property construction loans. She spent an additional three years in construction lending for Summit Savings before moving into residential mortgage lending for the next 6 years. Prior to joining WCRA she spent 5 years as a Relationship Manager in business banking at Foundation Bank, where she was a Vice President. Dulcie earned her Bachelor of Arts from the University of Washington. NJ Olson Loan Closer 206-292-0476 NJ Olson recently joined the Washington Community Reinvestment Association as their new Loan Closer. She arrived at WCRA with several years of experience in lending, including having been an Escrow Assistant for two different real estate attorneys, a Loan Servicer for a Commercial Bank, and a Loan Processor/Loan Servicer for two different Private Lenders. During her time as an Escrow Assistant, she passed the Escrow Association’s Level I exam. Her experience includes reviewing and clearing titles, receiving and processing payments, customer service, construction loan inspection setup and review and construction draw setup and processing. In addition, she is experienced with reviewing insurance certificates, drafting loan documents, coordinating closings with escrow, balancing settlement statements, and tracking due diligence items for closing loans. She has also been a Washington State Notary for over a decade. During the COVID work-from-home and reduced work hours, she started an after-work-hours Mobile Notary home business. She is a graduate of Seattle Pacific University with a Bachelor of Science degree in Exercise Science. Angel L. Ratliff Loan Servicing Officer 206-622-5958 Angel L. Ratliff became a member of the WCRA team in September 2006, filling the Administrative Assistant position. Angel assumed the full-time role of Loan Servicer in 2015 after providing Servicing support for two years, primarily in insurance compliance. Prior to working for the WCRA Angel was employed as the Technical Editor at the Center for International Trade in Forest Products and the Rural Technology Initiative at the University of Washington for two years, Accounts Receivable manager for a hardware store and managed a U.S. Air Force tax office in Germany for four years. In 2007 Angel completed full training in Microsoft Access and Adobe Dreamweaver, enhancing the skill set she brought to the WCRA. Rose Minier Accountant and Office Manager 206-622-0767 Rose Minier joined the WCRA team in 2016 as the Accountant and Office Manager. For eight years before joining the WCRA, Rose worked at a waste recycling and hazardous material disposal company in accounting and hazardous waste management roles. Prior to that, Rose worked for firms specializing in landscaping, electrical engineering, mental health, and technology. Rose also served for eight years on the Board of Directors at the Bravo! Club at Seattle Opera. Rose currently serves on the Board of Directors of Dragonflight, a local tabletop gaming convention, and the Emerald City Supporters, the supporters’ group for the Seattle Sounders Football Club. Rose has Bachelor of Science degrees from the University of Washington and Western Governors University and a degree certificate from Tubingen University in Germany. Allison Brundage Loan Officer Assistant 206-212-4869 Allison Brundage joined the Washington Community Reinvestment Association in 2015 as the Office Assistant. She assumed the role of Loan Officer Assistant in 2021 after providing support to the Vice President and Director of Lending for several years. She has experience with both commercial and residential appraisal reports, including facilitating the appraisal bidding process and appraisal review. She also interacts directly with member banks, communicating loan approval, funding, and rate lock information. Before joining the WCRA in 2015, she worked as Administrative Assistant and Cemetery Specialist at a sizable funeral home in Seattle. She attended the University of Central Florida. © 2021 Washington Community Reinvestment Association. Proudly powered by Sydney