Accessibility Access to information Go digital! Work for us Get in touch: 03451 400 100 About us Tenants Owners Housing options Resource library Contact us Home / About us / Our services / Advice services About us What we do Keeping us right Our services Advice services Care and support Commercial spaces Community investment Development Factoring Letting agent Property management Social landlord Work for us Advice services We have been providing a range of award-winning and accredited advice services to our tenants and partners for a number of years. We were one of the first housing associations to be accredited by the Scottish National Standards for Information and Advice Providers for our money advice provision and welfare rights advice. Our qualified, knowledgeable and experienced teams help thousands of tenants each year to maximise their income, combat debt and mitigate the impacts of welfare reform. Advice service Our advice service provides welfare rights, money and debt advice to Link tenants and sharing owners. Within the team we have an officer who also provides a service to Horizon Housing Association and Manor Estates Housing Association. The service works to sustain tenancies, prevent homelessness and reduce the number of legal actions being taken against tenants. Welfare rights and benefits advice The core Welfare Rights team monitors change in welfare law to determine how they affect the whole of Link and deliver training courses to staff covering a wide range of benefit and welfare related issues. The team works with tenants to help minimise the impact of welfare reform by completing benefit checks, assisting with benefit claims and accessing charitable grants – ensuring tenants receive the income they are entitled to. They also support tenants with mandatory reconsiderations and appeals. Money and debt advice The Money and debt team aims to combat poverty and financial exclusion by helping address issues of debt and by supporting tenants to access a range of debt resolution options, improving understanding of financial products. Support for EU citizens in Link homes The Scottish Government has produced a package of support to help EU citizens stay in Scotland. It includes information on the UK Government’s EU Settlement Scheme, details of the application process and requirements and links to other resources. Download the Stay in Scotland factsheet for more information. Need help and advice? Need help to manage your tenancy or money or benefits advice? Contact us Call our advice team To find out more, call 03451 400 100 Stay connected Access to information Cookies Modern Slavery Act Sitemap Contact us General enquiries: Call: 03451 400 100 Email: csc@linkhaltd.co.uk Address: Link Group Ltd - Head Office, Link House, 2C New Mart Road, Edinburgh, EH14 1RL © Link Group Limited is a registered society under the Co-operative and Community Benefit Societies Act 2014, Registered Number: 1481 R(S). Registered Office: Link House, 2c New Mart Road, Edinburgh, EH14 1RL. It is a Charity registered in Scotland. Charity Number: SC001026 and a Registered Social Landlord with the Scottish Housing Regulator. Registration Number: HAL 148. Website design by Innovation Digital Ltd