Customers Careers Contact Us 0344 848 4440 Why Littlefish Managed IT Services Cyber Security Services Cloud Services IT Consultancy Why Littlefish The Littlefish approach to providing Managed IT Services sets us apart from the ‘usual suspects’ – delivering a truly tailored, user-centric approach that achieves tangible value for our clients. Co-create, not dictate Our purpose, is to disrupt the standard models of Managed IT Services where the usual suspects fail to perform, by delivering service solutions that are tailored to the precise needs of your organisation and communicated in clear and straightforward language. Our people first approach delivers a higher quality experience and will add tangible business value to your organisation. We work together with you and your nominated stakeholders, to co-create the most beneficial solution for your organisational need, rather than trying to mould a standard service offering because that’s the easiest thing to do. We recognise that best practise absolutely has its place and greatness can be shared, but one size does not fit all and no two organisations are the same. The Littlefish Difference Process Service Desk ‘Pod’ system delivers a tailored and personalised service Experience Extensive enterprise-grade experience coupled with an innovative and agile approach provides a 'best of both worlds' outcome Service Quality KPI driven with a significant focus on First Contact Resolution and customer experience Flexibility Modular managed service and co-source options Shift Left Continually enhancing business knowledge to enhance first point of contact engagement Coverage Excellent managed IT support services featuring a 24/7/365 ‘lights-on’ UK-based Service Desk Language Multilingual capability covering English, French, German, Spanish, Italian, Portuguese and Dutch Service Management Service-led approach to account management & Service Management Office capabilities Innovation Leading edge technology and future-equipped service capabilities 10 seconds Average Response Time Ensuring minimal downtime World Class World-Class service independently rated by users First Time Response Resolving your issue the first time, 70%+ of the time Award Winning Company The Littlefish Story Founded in Nottingham in 2003 as a bedroom start up, Littlefish has gone from strength to strength since its management takeover in 2010. Enjoying a period of sustained growth, Littlefish now contends with, and frequently wins against, multi-£b global Managed IT Service providers in the private and public sector markets. Offering a viable, highly flexible and agile alternative to the 'usual suspects', and continuously investing in its people, processes and technologies - the Littlefish success story continues. Read Our Story Meet The Team All of our Directors and Senior Management Team have extensive enterprise-grade experience with over 150 years of combined IT Services and Solutions expertise, providing a ‘best of both worlds’ solution when coupled with our innovative and agile approach. Steve Robinson Chief Executive Officer Read More >> Richard Roome Chief Operating Officer Read More >> Mark Petty Sales & Marketing Director Read More >> Graham Gilbert Non-Executive Chairman Read More >> Mike Relf Operations Director Read More >> Caroline Bagguley Chief Financial Officer Read More >> Chloé Fellows Chief People Officer Read More >> Richard Hutchings Chief Technology Officer Read More >> Adam Trott Customer Services Director Read More >> The Littlefish Approach To Quality: Delivering Continual Improvement Learn How Get In Touch Whatever your query or requirements, we’d love to hear from you. Sales: 0344 848 4440 Support: 0330 390 2002 Email: info@littlefish.co.uk Send us a message At Littlefish we take your privacy seriously and want to be transparent about how we will use your data. We will process your personal information to provide you with services and information you request from us and to deal with your enquiry. By completing this form and providing us with your information, we believe you’re expressing an interest in our services: therefore we’d like to contact you in the future with other information, and about other services we offer, that we believe will be relevant and of interest to you and your organisation in a legitimate capacity. Read our full Data Protection & Privacy Statement here. Please confirm that you have understood and agree to this Privacy Notice Latest News & Insights Littlefish invests in Sheffield creating 150 new roles, as it looks to add more steel to its world class, UK Service offering Littlefish Announces Strategic Partnership with Aquilai Littlefish’s Katy Hinchcliffe wins ‘Security Leader of the Year’ Littlefish awarded Best Companies 1* Star Accreditation Littlefish wins Commitment to People Development Award Get in touch Support: 0330 390 2002 Sales: 0344 848 4440 Follow us Links Sitemap Cookie Policy Data Protection & Privacy Notice Website Terms & Conditions of Use Modern Slavery Statement Gender Pay Gap Report 2020 Gender Pay Gap Report 2019 S172 Statement Locations Managed IT Services Nottingham Managed IT Services Sheffield Managed IT Services London Managed IT Services Bristol Managed IT Services Derby Managed IT Services Leeds Managed IT Services Bradford Managed IT Services Liverpool Managed IT Services Essex l Managed IT Services Newcastle Managed IT Services Oxford Managed IT Services Brighton Managed IT Services Doncaster Managed IT Services Aylesbury Managed IT Services Birmingham Managed IT Services Berkshire Managed IT Services Surrey Managed IT Services Hampshire Copyright © 2021 Little Fish (UK) Ltd | registered in England and Wales company number 047 00 876 Call Us Send us a message