Home Why Unicom Services Helpzone Blog Contact Email Login COVID-19 Info Customer Zone Get in touch Customer Zone We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading. Our self-serve portal Customer Zone enables you to simply and quickly do the things you need at a time that suits you. In Customer Zone you can view your last 12 months’ invoices, submit a meter read, set up or amend your Direct Debit, make a payment, update your contact details and much more. Simply click here to log on. We’ve also created a helpful series of videos explaining exactly what you can do in Customer Zone and how to do it. Lines are open If you need to speak to one of our friendly team, our customer service lines are open Monday to Friday 8am to 6pm. Our call centre’s busiest times are Mondays and Tuesdays, so you might be waiting a little longer than normal to speak to us. If your call isn’t urgent you may prefer to call us later in the week. Alternatively, you can visit the help section of our website, the answer to your query may already be available online. Head Office No. 1 Dovecote Old Hall Road Sale M33 2GS Email: info@switchingon.com For media enquiries email: media@switchingon.com Choose an option: Customer Zone Sales Customer Service Terms & Policies Treating Customers Fairly Cookie Policy Acceptable Use Policy Privacy Policy Number Portability Compensation Terms and Pricing Emergencies Site Map Treating Vulnerable Customers Fairly Policy Coronavirus and Critical Sectors Policy Complaints Our Commitment to You Unicom Complaints Procedure Telecoms Complaints Energy Complaints Water Complaints Contact us Head Office Unicom, No. 1 Dovecote, Old Hall Road, Sale M33 2GS Contact us Media enquiries Verastar Ltd trading as Unicom. Registered in England & Wales No: 3667643 Vat. Registration No. 945 795467. Registered office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.