Irish Water SET YOUR LOCATION Toggle Search Overlay Overlay Freedom of information Learn about making a Freedom of Information request to Irish Water. Back to Homepage Pages in this current level About Us Pages in this current level Freedom of information About Overview About Irish Water Appropriate Assessment Determination Careers Compulsory Purchase Order Freedom of information Model publication scheme Our customer commitment Procurement Research and Innovation Sponsorships The Story of Water The Freedom of Information Act 2014 is in place to ensure governmental departments and listed public bodies make the information they hold available to the public. The Freedom of Information Act gives individuals the right to: Access official records held by governmental departments and listed public bodies. Have personal information relating to them amended where it is incomplete, incorrect or misleading. Be supplied with reasons for decisions made or taken by governmental departments and listed public bodies that affect them. Disclaimer/note: There are exemptions in the Freedom of Information Act where, due to specific circumstances, the requested information will not be released, for example: to protect another individual’s privacy rights. If any exemptions are necessary, the reasons will be provided and explained to you by the Irish Water FOI Unit. Make a request Complete the FOI form To make a request to Irish Water under Freedom of Information legislation, print and complete the Freedom of Information Application Form. Please post the form to Irish Water at: FOI Officer, FOI Unit, Irish Water, Colvill House, 24-26 Talbot Street, Dublin 1, Ireland. Send us a letter As an alternative, you may submit your request as a letter to the address above. In your letter, we would ask that you: Specify that the request is being made under the Freedom of Information Act Give as much detail as possible to support your request to enable us to process it efficiently Include your return address Model Publication Scheme The Model Publication Scheme facilitates access to records held by Irish Water by outlining the structure of Irish Water and guidelines on how to make an FOI request. More on the Model Publication Scheme What type of records can be requested under Freedom of Information? How is a Freedom of Information request processed by Irish Water? Can a decision be appealed? Further information For further information on Freedom of Information and Access to Information on the Environment (AIE), please find below some useful links and documents: Freedom of Information Act Legislation Irish Water Freedom of Information Guide Office of the Information Commissioner Data Protection Commissioner Freedom of Information Central Policy Unit Irish Statute Book Irish Water AIE Contact us If you need help making a request or have a query about FOI, you can contact us by email at foi@water.ie or by post at FOI Officer, FOI Unit, Irish Water, Colvill House, 24-26 Talbot Street, Dublin 1, Ireland. Email us CUSTOMER CARE Twitter - @IWCare Contact RESOURCES Freedom of information Model publication scheme Terms & conditions Privacy notice Cookie policy Manage cookies Procurement Accessibility COMPANY About us Customer commitment Research and innovation Press office Access officer Careers SWITCH LANGUAGE Switch to Gaeilge Part of Ervia Group Follow us on Twitter Join us on Facebook Follow us on LinkedIn Subscribe to our YouTube Irish Water is a designated activity company, limited by shares. Registered Office: Colvill House, 24-26 Talbot Street, Dublin 1 | Copyright © 2019 Irish Water. All rights reserved. Registered in Ireland No.: 530363 Cookie preferences We use your information, collected through cookies, to improve your experience of our website, analyse how you use it and, if you choose to accept all cookies, show you relevant ads. Only the absolutely necessary cookies will run in order to operate this session for you. You do not have to accept all of the cookies used by our website. Manage Accept All