Jump to main navigation FAQS DOES NA HOKU SELL CORAL JEWELRY? I SAW AN ITEM THAT I LIKED IN ONE OF YOUR STORES, BUT I CANNOT FIND IT ON THE NA HOKU WEBSITE. HOW CAN I ORDER IT? IF I PLACE MY ORDER ONLINE OR OVER THE TELEPHONE, HOW SOON WILL I GET IT? WHAT FORMS OF PAYMENT DO YOU ACCEPT ON YOUR WEBSITE? WILL I BE CHARGED SALES TAX WHEN I PLACE AN ORDER ONLINE OR OVER THE TELEPHONE? DOES NA HOKU SHIP TO LOCATIONS OTHER THAN THE UNITED STATES AND CANADA? I DO NOT SEE MY COUNTRY LISTED ON YOUR WEBSITE CHECKOUT PAGE. DO YOU SHIP ORDERS TO APO/FPO ADDRESSES? I WILL NOT BE HOME WHEN MY ORDER IS SCHEDULED TO BE DELIVERED. CAN I REQUEST THAT FEDEX DELIVER MY ORDER IN THE EARLY EVENING WHEN I AM HOME, OR CAN MY ORDER BE DELIVERED WITHOUT MY SIGNATURE BEING REQUIRED? MY ORDER IS A SURPRISE GIFT FOR A PERSON WHO MAY SIGN FOR THE PACKAGE WHEN IT IS DELIVERED. CAN YOU PLEASE BE SURE THAT “NA HOKU” ISN'T WRITTEN ON THE PACKAGE SO IT DOES NOT SPOIL THE SURPRISE? CAN I PURCHASE A HALF PAIR OF EARRINGS? I HAVE LOST THE BACK OF MY NA HOKU EARRING. CAN I PURCHASE A REPLACEMENT FROM YOU? CAN I PURCHASE A PENDANT WITHOUT A CHAIN, OR WITH A DIFFERENT CHAIN THAN WHAT IS FEATURED ON YOUR WEBSITE? MY NA HOKU WATCH BATTERY HAS STOPPED WORKING. WHAT IS THE BEST WAY TO GET IT REPLACED? AN ITEM I PURCHASED FROM NA HOKU REQUIRES REPAIR OR RESIZING. CAN YOU PROVIDE A QUOTE? DO YOU OFFER NA HOKU GIFT CARDS AND CAN THEY BE USED ON YOUR WEBSITE? ARE THE PRICES IN YOUR NA HOKU STORES LOCATED IN HAWAII LESS THAN IN YOUR NA HOKU STORES ON THE MAINLAND? DO YOU EVER HAVE BLACK FRIDAY SALES IN YOUR STORES OR ON YOUR WEBSITE? DO YOU OFFER FINANCING OR LAYAWAY OPTIONS FOR PURCHASES? I LOVE THE DESIGN OF YOUR NA HOKU SOLITAIRE DIAMOND RINGS. I HAVE MY OWN DIAMOND AND WOULD LIKE TO KNOW IF IT IS POSSIBLE FOR ME TO BUY THE RING WITHOUT THE DIAMOND SO I CAN HAVE MY OWN DIAMOND SET IN THE RING. DO YOU HAVE AN UPGRADE PROGRAM WHERE I CAN TRADE-IN SOMETHING THAT I PREVIOUSLY BOUGHT FROM YOU FOR A NEW ITEM? DOES NA HOKU OFFER JEWELRY APPRAISALS? CUSTOMER SERVICE Contact Us FAQs Login or Create Account Product Information Shipping Warranty Repairs Refunds & Exchanges International Orders About Na Hoku Store Locations Accessibility Careers JOIN NA HOKU'S MAILING LIST The finest in Hawaiian and Island lifestyle jewelry SUBSCRIBE © Copyright 2021 Na Hoku, Inc. All rights reserved. Website PoliciesCalifornia PrivacyDo Not Sell My Personal Information