Login Trade Partner Menu PRINCIPLES "Successful companies always change, but their principles never do.” - Clark Ivory Ivory Homes Principles We want everyone on our team, from framers to bankers as well as those that buy and live in our homes, to understand the driving principles behind our company and what motivates us to continually improve. Our 5 principles are listed below: PEOPLE PRODUCT PROCESS PROFIT PLANET Principles People — that's where Ivory Homes begins. Certainly, the people that buy and live in our homes are vital, but we are also referring to the people that hammer the nails, pave the streets, engineer the lots, supply the lumber, install our doors and market our communities. It's hundreds of important people who make Ivory Homes who we are. With all of us in mind, our founder, Ellis R. Ivory, introduced our Mission Statement in 1989: "To build quality homes with lasting value, year after year, producing happy customers who buy again and refer others to Ivory and a great life for all who work on the Ivory Team." We choose to work with people that possess the energy, intelligence, and above all, integrity to succeed. We put people first and people make us number one. This Little i Book will help us better understand the principles behind Ivory Homes. That's what this is all about. If we stay true to these principles it won't matter what happens around us or what obstacles we may encounter because we will make the adjustments needed and always find a way to land on our feet. Customers We seek their opinion, we value it, we implement it — and it makes us better. After we began surveying customers in 1994 and found that only 74% would refer Ivory Homes to their friends and families, we knew we could do better. Our focus became taking care of our customers — providing service beyond expectations, designing quality homes with superior features — and offering it all at a great value. Our hard work has been a proven win-win. We have now enjoyed 90%-plus customer satisfaction for more than a decade. We know that maintaining this level will take a constant effort to improve as our customers continue to raise the bar. We don't mind it. We expect and welcome it. Employees We have strength as a team. We enjoy one another, challenge one another and help one another improve. Rather than hire mavericks that are looking to put a badge on their chests, we hire quality individuals that understand that every role and every part is significant to the ultimate accomplishment and success that goes along with a winning team. Partners We value proven partnerships. When we share goals with our partners we are more likely to share success. We have been doing business for more than 30 years with many of the same land sellers, subcontractors, banks and suppliers. Our trustworthy, proven partners contribute greatly to our success, but more importantly, they become friends. Friends stick together through the thick and the thin. Ivory Institute Because we understand the benefits of forging long-term partnerships, we created the Ivory Institute in 1996 to help share our goals and objectives with valued trade partners, employees and all of our team members. Each year Ivory Institute gives us the opportunity to gather our thoughts and teach one another, ensuring we are prepared to meet the ever-changing market. Contact Us Enter your information below Inquiry Type Credit repair Downsizer First-time homebuyer Move-up buyer Relocator Vacation home Primary Area Of Interest* Salt Lake/Tooele Utah/Wasatch Davis/Weber So Utah Towns Custom Homes St George Suitable way to contact you Email Phone AM Phone PM I'm not a robot reCAPTCHA Privacy-Terms SUBMIT SALT LAKE CORPORATE OFFICE & DESIGN CENTER 978 Woodoak Lane Salt Lake City, UT 84117 Phone: +1 (801) 747-7000 Fax: +1 (801) 747-7090 DAVIS COUNTY OFFICE & DESIGN CENTER 1536 N Woodland Park Dr, Ste. 210, Layton, UT 84041 Phone: +1 (801) 499-5991 Fax: +1 (801) 499-5987 UTAH COUNTY OFFICE & DESIGN CENTER 3340 N Center St, Lehi, UT 84043 Phone: +1 (801) 407-6891 Fax: +1 (801) 407-6880 ST. GEORGE OFFICE & DESIGN CENTER 1611 East 2450 South #4A, St. George, Utah 84790 Phone: +1 (435) 986-6900 Fax: +1 (435) 986-6950 Get Social With Ivory UTAH'S NUMBER ONE HOMEBUILDER © 2021 Ivory Homes Ltd. All Rights Reserved. Follow Ivory Sitemap Privacy Terms For more information regarding Ivory Homes policy on Covid-19, Please Click here By using this site, you acknowledge our Privacy Policy and our terms of use.