Get in Touch to Get Started! 01243 817050 CONTACT US LOOKING FOR? Tennyson Ltd Privacy Policy What is GDPR? The General Data Protection Regulation (GDPR) is the culmination of many years of negotiation and discussion between the EU member states to unify privacy and security law across the continent. It is to be layered upon existing national laws which were fragmented since the last attempt to do this, the UK’s version was the Data Protection Act 1998 (DPA). While the law has been in place since 25th May 2016, it came into enforcement on 25th May 2018. PRIVACY POLICY & COOKIES This privacy policy sets out how Tennyson Limited uses and protects any information that you give Tennyson Limited when you use this website. Tennyson Limited is committed to ensuring that your privacy is protected and is a member of the ICO (Information Commissioners Office). Changes to this privacy policy Tennyson has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. This Policy is effective from 25th May 2018. What we collect We may collect the following information when submitting an enquiry via email or telephone: • Name and job title • Contact information including email address • Demographic information such as postcode, preferences and interests What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping We may use the information to improve our products and services. With your permission, we may periodically send promotional emails about new products, special offers or other information which we think you may find beneficial using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect via email and telephone. Use of cookies by Tennyson Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. How we use collected information Tennyson collects and uses Users personal information for the following purposes: - To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you. - To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs. - To administer a content, promotion, survey or other Site feature Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Downloads & Media Files Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using appropriate and up-to-date anti-virus software or similar applications. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by following the unsubscribe link at the footer of any email, writing to or emailing us at opt-out@tennyson.uk.com. You may request details of personal information which we hold about you under the General data Protection Regulation (GDPR) – The Right to be Informed. If you would like details of the information held on you, please raise a request via email info@tennyson.uk.com. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Email Mailing List & Marketing Messages We operate an email mailing list, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe via email info@tennyson.uk.com. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ as above. Subscribers can unsubscribe at any time via email opt-out@tennyson.uk.com, or if not available, other means as detailed in the footer of sent marketing messages (i.e. via post or telephone). If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@tennyson.uk.com Last Modified - 7th April 2021 Privacy Policy Suite B, Drayton House Chichester PO20 2EW 01243 817050