Home About Services IT Service Desk IT Field Support 3rd Line Support IT Infrastructure Wireless Network Survey Cloud Services Managed Print Services (MPS) Why CMS? Case Studies Latest News Contact New clients have experienced vast improvements on their Support Service Levels after moving to CMS Group. LEARN MORE > > 92.5% of calls answered in under 2mins. > 75% first contact resolution via Service Desk. > 3:05min avg. call handling time. > Only 6% of calls require Field Support escalation. > 99% customer support satisfaction for 5yrs running. Contract Success with Kirk Scaffolding! LEARN MORE > CMS Group Lands Contract Success with Z Hotels! LEARN MORE > CMS Group Lands Contract Success with QHotels! LEARN MORE > CMS Group Lands CMS Webinar - VDI Comparison: Citrix, Microsoft, VMWare or Redhat? LEARN MORE > Webinars LEARN MORE > 8 Great IT Infrastructure? LEARN MORE > Thinking of Updating your Welcome to CMS Group – an independent IT provider managing IT Infrastructure, Support Services, Projects and Cloud Services. IT Support Services CMS offer a complete wraparound of your support managing all your business needs. 1st 2nd, field and 3rd line proactive support. LEARN MORE CMS Pro-Cloud This enables the majority of your technology to be maintained under the expert supervision of CMS Group, leaving you with carefree utilisation. LEARN MORE IT Infrastructure CMS works with its customers to create a detailed strategy to ensure that the businesses IT and objectives are aligned. LEARN MORE CMS Managed Print Services MPS combine consulting, hardware, software implementation & workflow management in order to lower printing & document costs. LEARN MORE Case Studies Emerson & Renwick Trumeter Technologies De Vere Latest News CMS Virtual Desktop Comparison Webinar: Microsoft, Citrix, VMWare & Redhat + Top 6 Vendor Webinars February 9, 2015 CMS Virtual Desktop Comparison Webinar of Microsoft, Citrix,… CMS Group Partner with Backup Systems! 0 Comments / February 9, 2015 Why Partner CMS Group have a very robust Data Center / Cloud… CMS Group Lands Contract Success with Kirk Scaffolding! 0 Comments / January 9, 2015 Who Are Kirk Scaffolding? Kirk Scaffolding is a leading scaffolding… CMS Group Lands Contract Success with Z Hotels! 0 Comments / January 5, 2015 What is a Z Hotel? Z Hotels is an exciting new hotel concept… "CMS are specialists in their field which makes it easier to work with them. They also understand what we are trying to do and take away the support issues, enabling us to concentrate on the big picture of ensuring the IT is adding real value to the business." Joanne Stanford – IT Director, DeVere Group "I thought I should drop you a line to say how impressed I am with the team of engineers that are assisting us with the roll out … without a shadow of a doubt, had we engaged ‘standard’ engineers we would have struggled to complete this project within the time constraints put upon us … As a company you have obviously decided that recruitment based on a ‘can do’ attitude is as important as the IT skills of a particular engineer and for this you should be commended" David Kelly – IT Director, QHotels NORTH T: 01254 296 700 - SOUTH T: 0207 663 5621 E: sales@cms-group.net Send us an email, Find us on linkedin, Like us on Facebook and follow us on twitter. We’d love to hear from you and answer any questions you may have. © Copyright CMS Group. All rights reserved. Web design by Cascade We'll assume you're ok with this, but you can opt-out if you wish.Continue More Information MENU Home About Services IT Service Desk IT Field Support 3rd Line Support IT Infrastructure Wireless Network Survey Cloud Services Managed Print Services (MPS) Why CMS? Case Studies Latest News Contact Scroll to top