Why Felixstowe Services Press Future Search Haulier Information Container enquiry Sailing schedule Remote Controlled Operations Rail How to Find UsOur Team CONTACT US PORT OF FELIXSTOWE Tomline House The Dock Felixstowe IP11 3SY Tel: +44 (0)1394 604500 Port of Felixstowe is the trading name of The Felixstowe Dock and Railway Company, a limited liability company incorporated by statute. Registered No. ZC000205. Its Principal Office is situated in England and Wales at Tomline House, The Dock, Felixstowe, Suffolk, IP11 3SY, United Kingdom. Hutchison Ports (UK) Limited, Registered in England and Wales No. 03484910, Registered Office: Tomline House, The Dock, Felixstowe, Suffolk, IP11 3SY, United Kingdom. GENERAL ENQUIRIES For general enquiries contact our main switchboard. For more specific requests contact the appropriate department as listed further down the page. Tel: +44 (0)1394 604500 Fax: +44 (0)1394 604949 Email: enquiries@fdrc.co.uk PORT POLICE PASS OFFICE / RHIDES When entering the Port of Felixstowe you will be issued with a security pass. For any queries regarding the issue of this security pass or general enquires regarding RHIDES please contact our Port Police Pass Office: Tel: +44(0)1394 604830 Email: portpolicepassoffice@fdrc.co.uk PARIS For information regarding Paris please contact Andrew Barker, Systems Manager Tel: +44(0)1223 531821 +44(0)1223 531800 Fax: +44(0)1223 531801 Email: andy.barker@paris-tms.com GENERAL WEBSITE ENQUIRIES To report problems with this website please contact our Information Systems Helpdesk. Tel: +44(0)1394 604915 Fax: +44(0)1394 604949 Email: helpdesk@hpuk.co.uk HUTCHISON LOGISTICS For more information about Hutchison Logistics, please contact us at: Tel: +44(0)1394 604050 – Felixstowe office +44(0) 20 7350 5635 – London office Email: enquiries@hutchisonlogistics.co.uk Website: www.hutchisonlogistics.com OPERATIONAL SUPPORT OFFICE CONTAINER DIVISION For assistance with our VBS system, Haulage and Fork Park movements please contact our Customer Service Centre. A 24 hour helpdesk is available Monday to Friday (excluding public holidays). At weekends the helpdesk will close at 15.00hrs Saturday and re-open at 19.00hrs Sunday. For assistance when the helpdesk is closed please use the general enquiries number below. Tel: +44(0)1394 604060 Email: csc@fdrc.co.uk If you wish us to call you back regarding your query, please state this in your e-mail and we will do so as soon as possible. VBS - Opting out of Guaranteed Bookings, to disable your VBS account from being able to purchase Guaranteed VBS Bookings, please send your request stating your name and VBS account number to the following address: Email: vbsadministrators@fdrc.co.uk VBS - Disputing Charges on your VBS Account, to dispute a charge on your VBS account (including No Show charges) please send your case in writing to either: Email: vbsadministrators@fdrc.co.uk or Address: VBS Finance Administrator, Tomline House, The Dock, Felixstowe IP11 3SY TENDERING OPPORTUNITIES The Port of Felixstowe administers tender opportunities through an e-tender portal. All tender opportunities advertised for the Port of Felixstowe shall be advertised under the Hutchison Ports identity. Please note that further opportunities may be available with Hutchison Ports for Harwich International Port and London Thamesport. All interested parties are required to register on the e-tender portal, the link is provided below. E-tender Portal: procurement.hpuk.co.uk For further enquiries or assistance please contact Email: tenders@hpuk.co.uk CONTACT US General Enquiries Operational Support Port Pass Office/RHIDES PARIS VBS Website Enquiries Hutchison Logistics Tendering Opportunities PARTNER DIRECTORY Shipping Lines Rail Companies Forwarding Agents Line Agents Logistics & Distribution Ancillary Services COMPANY INFORMATION History Commercial Information Marine Information Corporate Social Responsibility Corporate Governance Modern Slavery Statement Tax Strategy Air Quality Statement of Intent Rates and Charges CAREERS Vacancies PORT LINKS Harwich International London Thamesport Hutchison Logistics Boxreload Hutchison Ports CK Hutchison Holdings Limited Port Community Systems Suffolk Coastal - Port Health UKBA HOW TO FIND US EMPLOYEE PORTAL OPENING TIMES Terms of Use Privacy Policy Cookie Policy Sitemap UBI APP If you continue to browse this website, you are allowing all third-party services OK, accept all Personalise