OPEN A NEW ACCOUNTBusiness Login Personal Login WHY INDUSTRIAL? PERSONAL BUSINESS LOCATIONS CONTACT US CONTACT US Industrial Bank Client Service Call Center For questions, comment or if assistance is required, please send an email to customerservice@industrial-bank.com. A Client Service Specialist will contact you within 3 business days. Our Client Services team is available Monday - Friday 8:30am - 6:00 pm and Saturday 9:00am - 1:00pm Eastern Standard Time, 202-722-2000. When you contact us by email, please do not include any non-public personal information such as account number, social security number or tax identification number. If additional information is needed to research your request we will contact you with specific instructions on how to communicate any personal information. Your interest in Industrial Bank is appreciated! FINANCIAL EDUCATION - IDENTITY PROTECTION Your identity can be stolen in an instant. Don’t be a victim. Take a few minutes to learn simple ways to protect yourself. Industrial Bank Routing Number: 054000959 FREQUENTLY CALLED NUMBERS: ATM or Debit Card Hotline: 202-722-2000 ext. 3013 Telebank: 1-800-205-0840 Reporting a Lost or Stolen VISA™ Check Card: 1-800-472-3272 Reporting a Lost or Stolen MasterCard™ or VISA™ Credit Card: 1-800-423-7503 Online Banking Client Support: 202-722-2000 Monday - Friday from 8:30 am - 6:00 pm. Deluxe Business Check ordering: 1-800-328-0304 Personal Check ordering: 1-877-838-5287 Did you know Industrial offers notary services? SEE OUR BANKING TEAM SEE OUR BANKING CUSTOMERS Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset. Norman R. Hodges Owner of 4c Mobile Services Previous MORTGAGE My Servicer Account Get information regarding your IB mortgage, make payments online and more. Oct 20, 2015, 02:05 AM NEW PRODUCT CardControl Freeze your debit card, control your spending, and set up alerts. Jul 27, 2021, 13:21 PM INFORMATION Notaries Visit these banking centers to get your documents notarized today. Apr 2, 2020, 15:35 PM FINANCIAL EDUCATION Financial Education Do you know the basics of Money Management? Learn more Mar 28, 2019, 18:03 PM Next JOIN OUR MAILING LIST! Email First name Last name Industrial Bank does not share your contact information with any third-party vendors. 4812 GEORGIA AVENUE., N.W. WASHINGTON, D.C. 20011 (202) 722-2000 [phone] email: customerservice@industrial-bank.com Industrial Bank Routing Number: 054000959 WHY INDUSTRIAL Careers Community News Investor Relations Social Media PERSONAL Checking Savings & Investments 24 Hour Banking BUSINESS Checking Savings & Investments Cash Management Loans LOCATIONS Georgia Avenue, DC U Street, DC J.H. Mitchell, DC-(CLOSED) Anacostia Gateway, DC Oxon Hill, MD Forestville, MD Halsey Street, NJ Bergen Street, NJ Harlem, NY ACCESSIBILITY STATEMENT | SECURITY STATEMENT | PRIVACY NOTICE 2018 | BENEFICIAL OWNERSHIP | SYSTEM REQUIREMENTS 2019 INDUSTRIAL BANK. TRADEMARKS AND BRANDS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS Site by: PageAssist