Toll Free 1-844-427-4742 Home About Us Executive Team Quality Statement Medical Marijuana What is Medical Marijuana? Health Canada Information FAQ’s Glossary For Patient Users Register Today Formulaire d’inscription – Particuliers Autorisation du soignant Are You Eligible? How to Order How We Protect Your Privacy Talking to Your Doctor (Getting a Prescription) For Doctors Health Canada Information Health Care Practitioner Form Formulaire médical – Professionnels des soins de santé How to Prescribe Investor Relations Events & Presentations Company Overview SEDAR Filings Press Releases Stock Information Corporate Governance Board of Directors Contact Investor Relations FAQ Shop Contact Us Patient Appreciation Month - Special Pricing See Shop for Details Toll Free 1-844-427-4742 © 2015 Aphria Inc. General Privacy Policy Privacy Policy Terms & Conditions Social Media Policy Sitemap Aphria Inc., P.O. Box 20009, 269 Erie St. South, Leamington, Ontario, N8H 3C4 × General Privacy Policy Last Updated October 2014 This Privacy Policy sets out the privacy policies and practices for Pure Natures Wellness Inc. doing business as Aphria ("Aphria") with respect to the collection, use, and disclosure of personal information. There is another Privacy Policy specific to use of our website, aphria.com, that is readily available on our website. There are additional terms and conditions in that privacy policy which apply specifically to online interactions. Personal Information is any information about an identifiable individual. Aphria recognizes the sensitivity of Personal Information. It should only be collected and retained for legitimate purposes and must be handled with care and respect. In providing our services it will be necessary to collect and use Personal Information about our customers. In doing so, we are committed to protect your right to have your Personal Information collected and used transparently and responsibly. Aphria is committed to respecting your privacy rights. Our Privacy Policy ensures that all of your Personal Information is handled properly with procedures that meet or exceed all Federal and Provincial requirements. To the best of our ability it will remain confidential and secure. Our Privacy Policy can be reasonably modified from time to time as may be desired or required. Reasonable notice will be provided to our customers of any substantial changes to the terms of the Privacy Policy. Aphria shall not collect, use, or disclose any Personal Information about any party (an "Individual") without that Individual's knowledge and consent, except as herein provided or as may be specifically permitted or required by applicable law. Any questions regarding this Privacy Policy or complaints about Aphria's use or handling of Personal Information may be directed to Aphria's Privacy Officer (the "Privacy Officer") using the contact information provided below. Aphria Attention: Privacy Officer P.O. Box 20009 269 Erie St. South Leamington, Ontario N8H 3C4 Email: info@aphria.com Any complaints received regarding Aphria's use or handling of Personal Information will be investigated within a reasonable timeframe. Upon concluding the investigation, the Privacy Officer will respond to the complaint and, if necessary, Aphria will take appropriate measure to rectify the situation and maintain compliance with applicable law. General Privacy Policy A. Collection and Use of Personal Information General Aphria collects and uses Personal Information in a lawful manner and only when it is reasonably necessary to do so for the provision of requested services, products, or information or as may be required or permitted by applicable laws, including without limitation the Marijuana for Medical Purposes Regulations (the "MMPR"). This information is generally provided voluntarily by an Individual in applying for our services, purchases products, or communicates with Aphria online or otherwise. However, information relevant to the requested services may also be obtained from authorized representatives and/or appropriate regulatory bodies. Whenever Aphria requests Personal Information, we will explain why that Personal Information is required. The collected Personal Information will be used only for the stated purpose, a requisite ancillary purpose, or for such other purposes to which the customer may later consent. Consent for the collection, use, and disclosure of Personal Information may be express or implied, physical or electronic, given in writing, orally, or by toggling a check-off box, or by inference from the Individual's conduct, such as (without limitation) by use of the services or products. Personal Information Posted by the Individual From time to time, Aphria may offer interactive services which allow an Individual to share information with other Individuals on our website or through social media. These features may permit an Individual to publish personal information about him or herself or about another individual. By submitting such information, the Individual represents: that the Individual consents to its collection, retention, and public disclosure by Aphria; and that the Individual has obtained the same consent from any other Individual whose Personal Information is being posted, as applicable. Aphria does not monitor or moderate information submitted or posted by the users of its website or social media and accepts no responsibility or liability for any content, including without limitation Personal Information, posted in this way. If an Individual believes that his or her Personal Information has been posted a third party without consent, that Individual should contact Aphria at info@aphria.com to notify Aphria so that the complaint may be investigated and the content removed if it is appropriate to do so. Examples of Personal Information Use Without limiting the generality of any of the foregoing, Aphria may use an Individual's Personal Information as follows: When an Individual registers for our website, Aphria collects and retains personal information such as the Individual's name and contact information. Aphria will use this information to confirm the Individual's registration status and to maintain the Individual's registered account. In order to provide some services governed by the MMPR to an Individual, Aphria is required by law to collect certain personal information about that Individual, including about the Individual's health care information. When an Individual purchases a product or service, Personal information, including credit card or other financial information, is collected about that Individual. Aphria will use this information as reasonably necessary to process the transaction. From time to time, Aphria may obtain the Individual's consent to use the Individual's contact information to provide newsletters, alerts, bulletins, or other similar communications. Aphria will also retain and may use Personal Information voluntarily provided by an Individual for another purpose to develop and improve its product services and offerings. From time to time, Aphria may offer interactive services which allow the Individual to share information with other users of the Site, such as message boards, user reviews, or other similar functions. Aphria will collect and use such Personal Information in accordance with the terms hereof. Aphria may collect demographic and profile data in connection with our website and may use such data to tailor each Individual's experience at the website and to display the website content according to the Individual's preferences. Aphria will use and or disclose Personal Information in order to comply with the requirements of the MMPR and other applicable law; and Aphria will use and or disclose Personal Information in order to carry out various functions with and for you in order that you may take advantage of the products or services offered on the Site. B. Personal Access Individuals are entitled, with certain legal restrictions, to access and review their Personal Information held by Aphria. Such legal restrictions include, without limitation, if providing access to the personal information would impede a criminal investigation or result in the disclosure of other protected information. Aphria will respond within a reasonable timeframe to all such requests for access and revision and either provide access to the Personal Information or, if permissible, explain why access is denied. Accurate Personal Information is required for efficient and effective delivery of product and services. Individuals may contact the Privacy Officer using the contact information provided above to modify or correct any Personal Information. Corrections will be made within a reasonable timeframe. Requests for access to Personal Information should be made to info@aphria.com. C. Disclosure of Personal Information General It will be necessary for Aphria to disclose Personal Information to certain third-party agents or service providers in carrying out the requested services or as necessary for completing the otherwise permitted uses of Personal Information. Personal Information may also be provided to Aphria's professional advisors in connection to its business operations. In any such case, Aphria shall ensure that any such parties accessing your Personal Information have appropriate safeguards in place to reasonably ensure the protection of your Personal Information. It may also be necessary for Aphria to disclose Personal Information to law enforcement officials, regulatory bodies, or government agencies for the purposes of investigating or preventing drug, fraud, or other offences as may be required or permitted by applicable law, including without limitation the MMPR. Aphria may also disclose Personal Information to establish or exercise our legal rights or defend against legal claims or in connection with an emergency that warrants use or disclosure of the information. Aphria shall not otherwise disclose Personal Information to third parties for commercial or other reasons, except as may be specifically required to comply with applicable laws. Except as may be specifically provided in this Privacy Policy, Aphria will obtain an Individual's consent prior to disclosing any Personal Information or otherwise using Personal Information for purposes other than those for which it was explicitly or implicitly given. Disclosure in compliance with Law Without limiting the generality of the foregoing, please expressly note that under the MMPR and other applicable laws, Aphria may be required to disclose some or all of and Individual's Personal Information to government officials, law enforcement personnel, the International Narcotics Control Board, or competent authorities of foreign governments. This information includes: the Individual's given name, surname, date of birth and gender; contact information including the Individual's mailing address, phone number, and email address, as applicable; if applicable, the given name, surname, date of birth and gender of one or more persons who are responsible for the Individual, as well as contact information for such persons; a valid prescription or other medical document issued by an authorized medical practitioner; the given name, surname, professional status and address of the health care practitioner who issued a prescription or other medical document on behalf of the Individual; if applicable, the consent of the health care practitioner to receive shipments on the Individual's behalf; order details about the product sold or provided, including the quantity ordered; and the address to which the product is to be shipped. Use or Disclosure for Research Purposes In order to improve its processes, products, and service offerings, Aphria may from time to time make use of aggregated and non-identifying information ("Aggregated Data") for research purposes. Such purposes include, without limitation, better understanding the needs and wants of its customers and users. Aphria may disclose such Aggregated Data, which will not personally identify any Individual, to its affiliates, agents, service providers and business partners for these purposes. From time to time, Aphria may request an Individual's consent to use or disclose Personal Information for research purposes, such as (without limitation) information relating to that Individual's use of medical marijuana. This may include, without limitation, invitations to complete surveys or participate in studies to be conducted by Aphria or a third party. Aphria will not use or disclose Personal Information for such research purposes without the Individual's express consent, which may be withheld or denied without consequence to the Individual. D. Retention and Security Retention Timeframes Aphria will not retain any Personal Information, except as may be required by any Federal or Provincial record keeping requirements, longer than is necessary to fulfill the purpose(s) for which the Personal Information was provided. This may involve the retention of your Personal Information for a period exceeding your actual relationship with Aphria. Once your Personal Information is no longer required to fulfill the stated purpose or to comply with applicable laws, it will be either destroyed or converted into an anonymous format. Storage and Processing Outside of Canada Aphria makes use of third-party service providers to store and process data, including personal information, on its behalf. Any of Aphria, its service providers, and/or either's agents may use servers or other facilities located in the United States of America for this purpose. When acting on Aphria's behalf, such service providers and agents are only authorized to collect, use, or disclose an Individual's personal information as described in this Privacy Policy. Notwithstanding the foregoing, the government, courts, law enforcement, security, or regulatory agencies of the United States of America may be able to obtain access to or disclosure of personal information as permitted by the laws of that country. Security Threats to Personal Information include loss, misuse, theft, inadvertent disclosure, and improper modification. At all times, Aphria employs appropriate physical and digital measures to safeguard your Personal Information. Access is limited to authorized personnel who are appropriately trained to handle Personal Information. Close × Aphria Terms & Conditions Last updated October 2014 PLEASE CAREFULLY REVIEW THE TERMS OF USE OF THIS SITE. Please contact Aphria at info@aphria.com with any questions or concerns about these terms. 1. General The website aphria.com (the "Site") is provided to you by Pure Natures Wellness Inc., doing business as Aphria ("Aphria"). Use of the Site is subject there terms and conditions herein contained (the "Terms"). By using this website, you are agreeing to be bound by the Terms as well as any and all applicable laws and regulations of the Province of Ontario, the Country of Canada, and your applicable local jurisdictions. DO NOT use or access this site if you do not accept both Aphria's Privacy Policy and these terms and conditions. In order to access and use the services provided on the Site (the "Services") or to purchase any product offered for sale through the Site (the "Products"), you must register for an account (an "Account") and agree to these Terms and our Privacy Policy. Aphria may amend the Terms from time to time and at any time. The Site and any content and data thereon, including without limitation webpages, text, software, and multimedia (the "Content"), is provided for general informational purposes only. Aphria makes and the Content does not constitute any representation as to the efficacy of any of the Products. No Content on this site provides or is intended to replace professional medical advice. Always consult a physician or other qualified health care professional with any questions or concerns you may have about any illness, condition, or the suitability or effectiveness of any particular course of treatment. DO NOT disregard any professional medical advice in favour of any Content on this Site. In the event of a medical emergency, call your doctor or 911 immediately. YOU EXPRESSLY UNDERSTAND AND AGREE THAT APHRIA IS NOT RESPONSIBLE FOR ANY PERSONAL INJURY (INCLUDING DEATH) OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER AND HOWEVER CAUSED, ARISING OUT OF OR IN CONNECTION WITH THE SELECTION, ADOPTION OR IMPLEMENTATION OF ANY PARTICULAR COURSE OF TREATMENT FOR ANY ILLNESS OR CONDITION. 2. Acceptance By proceeding to the next stage of the registration process for an Account, you acknowledge that you have read, understood, and agree to be bound by and comply with these Terms. YOU MAY NOT COMPLETE THE REGISTRATION PROCESS FOR AN ACCOUNT WITHOUT AGREEING TO THESE TERMS. 3. Eligibility The Site and Services are intended only for use by adult residents of Canada. If you are not normally resident in Canada or have not yet obtained the age of majority in the Province from which you are accessing this website, you are prohibited from using this website and its services. Minors are not allowed to register an Account or otherwise access the Site. By registering an Account and using the Services, you represent and warrant: that you are ordinarily a resident in Canada; that you are not a minor – that is, you have reached both the age of majority applicable in the jurisdiction from which you are accessing the site and in any case no fewer than eighteen years of age; that you are not aware of any reason why your use of the Services would violate any applicable laws. Furthermore, some aspects of the Services or Products are or may be regulated under the Marijuana for Medical Purposes Regulations (the "MMPR") and other applicable laws (respectively, the "Regulated Services" and "Regulated Products"). Without limiting the generality of the foregoing, some aspects of the Services may be restricted to qualified Health Care Practitioners as defined in the MMPR (the "Health Care Provider Services"). If, and to the extent that, you request or register for Health Care Provider Services, you further represent and warrant that you satisfy all applicable legal requirements and have not been named in a notice issued under section 59 of the Narcotic Control Regulations that has not been retracted under section 60 of those Regulations. Aphria reserves the right to confirm compliance with any or all of the foregoing representations and warranties at any time before, during, or after Account registration and use of the Services. 4. Registration and Password You will require a password and user identification (a "User ID"). Your password and User ID will identify you and connect you to your specific Account. You will create your password and User ID when registering for your Account. You are responsible for maintaining the confidentiality of your password. You are obligated and hereby agree to: immediately notify Aphria of any unauthorized use of your Account or other breach of security; and log out from your Account at the end of each session. You acknowledge and accept that you are fully accountable for all acts done under your password or Account, notwithstanding any arguments or claims you may make that the actions were taken by another individual using your Account. Aphria has no liability whatsoever for any loss, liability, or damage arising from your failure to comply with this Section 5. 5. Registration under the MMPR To access the Regulated Services either you or an individual for whom you are at law responsible must register with Aphria as an eligible client (the "Registered Client"), within the meaning of the MMPR (the "MMPR Registration"). You hereby agree: to provide all information and original copies of such documentation as Aphria may require for this purpose (collectively, the "Application"); that the MMPR Registration is at all times subject to the requirements of the MMPR; that Aphria may refuse, cancel or terminate the MMPR Registration at any time if Aphria believes in its absolute discretion that: any false or misleading information or documentation has been submitted in or with an Application or a request to amend a registration; or you are otherwise ineligible to be registered for any reason; that Aphria has no liability whatsoever for any loss, liability, or damage arising from any refused, cancelled or terminated MMPR Registration. The Application may include additional terms and conditions which will apply to the Regulated Services (the "Regulated Service Terms"). You further agree that your access to or use of any Regulated Services is subject to the Regulated Service Terms. In the event of any conflict between the Regulated Service Terms and these Terms, the Regulated Service Terms shall prevail with respect to the Regulated Services. 6. Use of the Site Your use of the Site and its Content is subject to and in accordance with the provisions of Copyright Act and other applicable law. Without limiting the generality of the foregoing, you may view and print out webpages from the Site for personal, informational, and non-commercial use but may not otherwise copy, reproduce, modify, collect, republish, distribute, or catalogue any of the Content without Aphria's consent. Aphria does not waive any of its rights under the Copyright Act. Except as expressly permitted by Aphria, you may not use the Site or any Content for commercial purposes. 7. Prohibited Use of the Site Illegal, indecent, destructive, harassing, and other similar behaviours are strictly prohibited on this website. You may not use the Site or any Content for any unlawful purpose. Aphria makes no representation that the Site or the Services are appropriate or available for use in all locations. Accessing the Site from and/or using the Services within territories where the Site or the Services are illegal is prohibited. If you choose to access the Site and/or use the Services from such a location, you do so on your own initiative and you are solely responsible for compliance with applicable local laws. Without limiting the generality of the foregoing, you agree not to: use this Site in any manner which could damage, disable, overburden, or otherwise impair the Site or the Content; interfere with the security of the Site; abuse or intentionally misuse the Site, the Content, or the Services; otherwise damage or hinder the Site and/or the digital and electronic mainframes, networks, servers and infrastructure connected to or accessible through this Site or affiliated or linked sites; disrupt or interfere with any other person's use and enjoyment of this Site, the Content, or any affiliated or linked sites; upload, post or otherwise transmit on this Site any viruses or other harmful, disruptive or destructive files or computer programs; upload, post, or otherwise communicate content that is defamatory, hate-speech, that infringes upon the intellectual property or other legal rights of any entity, or otherwise contravenes any of the laws of Canada and its provinces; use any robot, spider, or other automatic device, or any manual process, to monitor or copy the web pages or the Content contained on this Site; and attempt to obtain unauthorized access to this Site or portions of this Site which are restricted from general access. 8. Prohibited Use of the Services and Products You agree not to use any Product or Services unlawfully or for an unlawful purpose. You acknowledge that the Regulated Services and Regulated Products are provided solely for the personal use of a Registered Client and agree not to use or attempt to use such Regulated Services or Regulated Products for any other purpose by any other person. You agree not to provide or offer, whether freely or for valuable consideration, any Regulated Services or any associated Products to anyone other than the Registered Client or Clients associated with your Account for whom they are intended. 9. Sale of Products Aphria reserves the right to refuse any order for any purpose in its absolute discretion. Without limiting the generality of the foregoing, Aphria may and will refuse orders failing to comply with these Terms, the terms of any applicable MMPR Registration, or other applicable law. If Aphria believes, for whatever reason is sufficient in its absolute discretion, that you have made a false or fraudulent order or otherwise contravened any applicable law, Aphria has the right to cancel the order and inform the relevant authorities. Prices for all Products are subject to change without notice. Applicable sales taxes and shipping fees will be added to the price prior to purchase. All Products are sold only for use by Registered Clients. To the extent permitted by applicable law, Aphria makes no representations, warranties or conditions regarding the suitability or effectiveness of the Products for any purpose, including without limitation for their intended use. For greater certainty, sections 2, 20 and 21 of this Agreement apply to the sale of all Products. 10. Insurance Aphria is under no obligation to seek pre-approval from any public or private insurer or similar entity (an "Insurer") to invoice an Insurer on your behalf for any covered Products or Services, but may elect to do so at its absolute discretion upon your request. Should an Insurer grant such pre-approval, Aphria may at its discretion, but is under no obligation, to directly invoice the Insurer on your behalf for all or part of the cost (the "Covered Amount") of any Product or Service you order (a "Claim"). Any Claim for a Covered Amount made on your behalf will be as authorized and subject to any limitations imposed by the Insurer. You acknowledge and accept that should you request pre-approval from an Insurer pursuant to this section, Aphria will be entitled to disclose any information to the Insurer that may be reasonably required by the insurer to grant pre-approval or to process any Claim. If the Covered Amount is less than the aggregate price of the Products or Services you order, you will be required to pay any deficiency at the time of purchase. Notwithstanding any coverage from an Insurer, you understand and accept that you are at all times liable to Aphria for the full cost of any Products or Services purchased. Aphria is entitled to collect any unpaid balance not reimbursed by the Insurer. Aphria may take steps to collect such unpaid amounts, including charging the credit card associated with your account, without further notice to you. 11. Order Limits All sales are subject to availability. Aphria may, in its absolute discretion, limit or cancel any quantities offered on the Site as well as the sales of Product or provision of Services to any Client, person, household, geographic region or jurisdiction. The MMPR provides order quantity limits for Regulated Products. No single order may exceed the lesser of: thirty times (30x) the daily quantity specified on the applicable MMPR registration (the "Daily Quantity"); or 150 g. Additionally, orders place within any thirty (30) day period may not exceed an aggregate of thirty times (30x) the Daily Quantity. Aphria will refuse any order exceeding these limits. 12. Order Fulfillment and Delivery Aphria will make reasonable efforts to process and ship orders received and accepted before 3:30ET/12:30PT on any Business Day on that same day. Business Days exclude weekends and holidays. Orders received and accepted after 3:30ET/12:30PT or on a day other than a Business Day will be processed and shipped on the following Business Day. All Products will be shipped by courier to the shipping address associated with the Account. No Products will be shipped outside of Canada. 13. Finality of Sales All sales are final. Return or exchange of Products are prohibited. Aphria stands behind the quality of the Products that it sells. If you are unsatisfied for any reason, please contact us at info@aphria.com to address your concerns. 14. Violation of Terms Without limiting the generality of Aphria's discretion expressed elsewhere in these Terms, Aphria has the right to terminate your access to the Site, the Content, the Product, and the Services without any liability to you or any other entity if you do any of the following, as determined by Aphria in its absolute discretion: violate any one or more of these Terms or your covenants and agreements hereunder; provide any fraudulent, false, or misleading information to Aphria or make any false representations and warranties to Aphria; infringe on any of Aphria's rights under these Terms or applicable law; interfere with any other user's access or use of the Site; are otherwise detrimental to the Site, Aphria, or its suppliers or licensors. Please contact Aphria at info@aphria.com if you believe that someone has violated these Terms. Aphria will decide, in its absolute discretion, whether to investigate the report and/or take any action relating to the report. Aphria has no obligation or liability to you or any third party for any action it takes or elects not to take with respect to such a report. 15. Accuracy of Site Content Aphria provides all Content on an "as is" basis and makes no representations or warranties as to the accuracy, currency, usefulness, or completeness of any information, including without limitation descriptions of Products, processes, and recipes. All Content is provided for informational purposes only and is subject to change without notice. Aphria assumes no liability or responsibility for any such errors, omissions or inaccuracies. In compiling the information on this website, Aphria has included third party reviews of its product strains. Each user hereby acknowledges and accepts that Aphria is not the source of that information. Aphria has not investigated or confirmed that information. Aphria in no way vouches for the source of such information. Any and all health, medical, or other benefits extolled by such a third party or attributed to our products by a third party are strictly in the opinion of that party. THE SOURCES OF SUCH INFORMATION ARE NOT NECESSARILY DOCTORS OR MEDICAL PROFESSIONALS. THE INFORMATION PROVIDED IS NOT MEDICAL ADVICE AND IS NOT A GUARANTEE OF A PARTICULAR EFFECT. Aphria does not adopt, endorse, or accept responsibility or liability for the accuracy or correctness of anything posted by any party that appears on the site. Under no circumstances will Aphria or its affiliates be responsible for any loss or damage resulting from your reliance on information or other content contained on the Site. By using the Site, you acknowledge and agree that Aphria and its respective affiliates, shareholders, directors, officers, and employees are not and will not be subject to any liability based on any errors or omissions in the Content, whether or not any of such persons knew or ought to have known of any such deficiency in the Content or were responsible for or participated in the inclusion or omission of the Content. In the alternative, should the foregoing be found to be unenforceable by a court of competent jurisdiction, the liability of Aphria and/or any related party for any of the acts or omissions described in this section shall be strictly limited, in the aggregate, to Fifty Dollars ($50.00). 16. Proprietary Rights Copyright. The Site, including all Content, is protected by Canadian and worldwide copyright laws and treaty provisions. Aphria retains and reserves all copyright and moral rights over the Site, including without limitation all Content used or accessible through this Web site but exclusive of User Content (as defined in section 18 below), as are or may be granted under the Copyright Act, the common law of Canada, international treaties, and/or any future or successive laws applicable in Canada. By using or accessing the Site and Content you agree to comply with all international and Canadian copyright laws and to prevent any unauthorized copying. Nothing contained on the Site and nothing in your use of the Services shall be construed as conferring any transfer of rights to you of any intellectual property or other proprietary rights of Aphria, its affiliates or any third party, whether by estoppel, by implication or otherwise, including any patent, trademark, copyright, trade secret, or confidential information. Trademarks. The product names, company names, logos, and any other branding of Aphria or its affiliate used on this Site ("Business Branding") may be registered trade-marks other protected business intellectual property of Aphria or an affiliate. Such Business Branding may not be copied, imitated, or used, in whole or in part, without the prior written consent of Aphria or such affiliate. Other product and company names mentioned on this Web site may be the trademarks of their respective owners and are not to be used without the prior written consent of such owners. Reservation of Rights. Aphria and its affiliates' products, services, methods, and processes may be covered by one or more patents or other statutory intellectual property rights and/or may be the subject of trade secrets or other proprietary rights. Aphria and its affiliates reserve all such rights. 17. User Content You agree that you are solely responsible for all content and submissions you post, upload, or otherwise associate with the Site or the Content (the "User Content"). In accordance with Section 8 of these Terms, you affirm that none of your User Content will be defamatory, abusive, obscene, hate-speech, or violate any intellectual property or other legal right of any other party. Aphria accepts no responsibility or liability for User Content. While Aphria reserves the right to remove, at its absolute discretion, any User Content for any reason whatsoever, you acknowledge and accept that Aphria does not monitor and/or moderate User Content. Each user remains solely responsible for any and all content it posts and/or uploads. If, in your use of the Site, you encounter content that is offensive or that you believe contravenes these Terms, please e-mail Aphria at info@aphria.com. The complaint procedure described in Section 15 hereof will apply. 18. Changes to Terms and Site Aphria reserves the right to make changes to these Terms and the Site from time to time and at any time as it may determine is necessary in its absolute discretion. Such changes shall be effective as when posted on the Site. Without limiting the generality of the foregoing, Aphria reserves the right to refuse or remove both Content and User Content, whatever the source, without notice and without any liability. 19. Liability Disclaimer A. General You expressly acknowledge and accept all of the following: USE OF THE SITE IS AT YOUR SOLE RISK. APHRIA PROVIDES THE SITE AND THE CONTENT ON AN "AS IS", "WITHOUT ANY WARRANTY", AND "WITHOUT ANY LIABILITY" BASIS. APHRIA DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, EXPRESS OR IMPLIED, WITH REGARD TO THE CONTENT AS PROVIDED ON THE SITE INCLUDING, WITHOUT LIMITATION, REPRESENTATIONS AND WARRANTIES REGARDING CURRENCY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, AND TIMELINESS OF ANY PRODUCT OR SERVICE. APHRIA DOES NOT WARRANT THAT THE SITE, ITS SERVERS, THE CONTENT, AND ANY COMMUNICATIONS FROM APHRIA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. APHRIA AND ITS AFFILIATED OR RELATED ENTITIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY CLAIMS WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, PROFITS, OR OTHER INTANGIBLE LOSSES, RELATED TO, OR ARISING FROM, DIRECTLY OR INDIRECTLY: YOUR USE OR INABILITY TO USE THE SITE; YOUR USE OF OR RELIANCE ON THE CONTENT CONTAINED IN OR THROUGH THE SITE; OR ANY OTHER MATTER RELATED TO THE SITE. APHRIA IS NOT RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER AND HOWSOEVER CAUSED, ARISING OUT OF OR IN CONNECTION WITH THE USE OR MISUSE OF THE SITE OR IN RELIANCE ON THE CONTENT AVAILABLE ON THE SITE, WHETHER IN AN ACTION OF CONTRACT, CIVIL LIABILITY, NEGLIGENCE, OR OTHER TORTIOUS ACTION, EVEN IF APHRIA HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLY FORESEEABLE. B. Beta Content From time to time, Aphria may offer new "Beta" features or tools for the experimental use of the Site user ("Beta Tools"). Such Beta Tools are offered solely for experimental purposes. Without limiting the generality of subsection "A" above: Aphria makes no representations, warranties, guarantees, or conditions of any kind, express or implied or collateral, with respect to the Beta Tools. Aphria may modify or discontinue the Beta Tools at any time, without notice, at its absolute discretion. The provisions of subsection "A" above apply with full force to the Beta Tools. C. Agreement as to Reasonability THE PARTIES TO THESE TERMS ACKNOWLEDGE AND AGREE THAT THE LIMITATION AND DISCLAIM OF LIABILITY CONTAINED IN THIS SECTION 20 IS REASONABLE IN THE CIRCUMSTANCES. 20. Limit on Damages and Claims Should any court of competent jurisdiction determine that the absolute disclaim of liability is unenforceable, this express limitation on damages and claims shall apply in the alternative. THE TOTAL LIABILITY OF APHRIA TO YOU OR ANY THIRD PARTY FOR ANY PARTICULAR CLAIM ARISING FROM OR RELATED TO THE SITE, THE SERVICES, OR THE PRODUCT IS LIMITED TO THE GREATER OF: THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR THE SERVICES WITH RESPECT TO SUCH CLAIM, NOT INCLUDING THE COST OF PRODUCTS PURCHASED THROUGH THE SITE; OR FIFTY DOLLARS ($50.00) NOTWITHSTANDING THE FOREGOING, THE CUMULATIVE LIABILITY OF APHRIA TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE OR THE SERVICES IS LIMITED, IN THE AGGREGATE, TO THE GREATER OF: THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR USE OF THE SITE OR THE SERVICES IN THE PREVIOUS TWELVE (12) MONTHS; OR FIFTY DOLLARS ($50.00). Some jurisdictions do not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability for incidental or consequential damages. Some of the limitations and disclaimers contained in these Terms may not apply to you. To the extent that applicable law prohibits Aphria from disclaiming any implied warranty or limiting its liabilities, the scope and duration of such warranty and the extent of liability shall be the minimum permitted by law. 21. Indemnification You agree to indemnify, defend, and hold harmless Aphria and its parents, affiliates, related corporations, officers, directors, shareholders, employees, agents, independent contractors, and other connected entities from and against any and all claims, causes of action, debts, losses, costs, liabilities, and expenses (including reasonable legal fees) relating to or arising, directly or indirectly, out of: your use of or inability to use the Site or Services; your User Content; your violation of any of these Terms; your violation of any intellectual property or other rights of a third party; or your violation of any applicable laws, rules, or regulations. Aphria reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Aphria in asserting any available defences. 22. Links to Third Party Sites The Site may contain links to third party websites. Aphria has no control over such sites. You acknowledge and accept that Aphria is not responsible for the availability of such sites and that Aphria neither endorses nor is responsible or liable for any content, advertising, products, or other materials on or available from such sites ("Third Party Content"). You further acknowledge and accept that Aphria is not directly or indirectly liable or responsible for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on Third Party Content. 23. Governing Law, Venue, and Jurisdiction These Terms and your use of the Site and the Services shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, exclusive of the rules of private international law that lead to the application of the laws of any other jurisdiction. The courts of Ontario shall have exclusive jurisdiction to hear any matter arising in connection to anything herein contained. You hereby attorn to the jurisdiction of the courts of Ontario for that purpose. Nothing in these Terms will prevent Aphria from: seeking injunctive or other equitable relief; seeking payment of amounts due, or; enforcing an award before any court having jurisdiction over any person or matter. You hereby 24. Confidentiality The Internet is not a secure means of communication. Aphria takes no responsibility for the privacy, integrity, or authenticity of communications over the Internet. Aphria disclaims any and all liability for damages suffered should you elect to communicate confidential information over the Internet or if Aphria so communicates at your request. 25. Terms and Termination These Terms become effective immediately upon your acceptance thereof. Use of the Site or the Services and/or registering an Account constitutes and is deemed to be acceptance of the Terms. These Terms remain in full force and effect unless and until terminated in accordance with the terms hereof. If feasible, Aphria will use commercially reasonable efforts to provide you with notice of termination of any Account or Services. Notwithstanding any other provision of these Terms, Aphria reserves the right to terminate any Account or limit or deny your access to the Site and/or participation in any Services offered by Aphria at its absolute discretion and to remove any inappropriate User Content at any time, without notice. 26. Currency Unless otherwise indicated, all references to currency in this Agreement or on the Site are to the lawful money of Canada. 27. Survival The terms, conditions, and warranties contained in these Terms that by their sense and context are intended to survive the performance, cancellation, or termination hereof shall so survive the completion of performance, cancellation, or termination of these Terms. 28. Entire Agreement These Terms, together with the Privacy Policy, constitute the entire agreement between you and Aphria with respect to the Site, the Content, the Services, your Account, and any information obtained through the Site by communication with Aphria personnel. These Terms, together with the Regulated Service Terms, constitute the entire agreement between you and Aphria with respect to the Regulated Services. If any provision of these Terms is held invalid, the remainder of these Terms, including the Regulated Service Terms as applicable, shall continue in full force and effect. Close × Social Media Policy Social media is valuable medium for communicating with patients, clients, health care professionals, and the community. Please be advised, however, that social media channels are public forum. Aphria cannot protect information, including without limitation Personal Information, communicated through social media. Furthermore, while we welcome open discussion, we request users to remain respectful and constructive in their comments and posts. This relates not only to comments and posts directed to Aphria but to other users on our pages as well. In addition to the Terms [NTD: hyperlink to terms] of use accessing Aphria's Content and services, please respect the guidelines currently in place of whichever social media channel you are using. We reserve the right to remove any posts or comments that violate either Aphria's Terms or those of the social media channel. Without limiting the generality of the foregoing terms, please make yourself aware of the following general guidelines before communicating via social media: Be respectful and use constructive language Do not post messages that are unlawful, offensive, harassing, hateful, defamatory, abusive, threatening, harmful, obscene and/or profane in nature Do not post content that violates any third party rights, including trademarks or copyrights Do not spam repetitive posts or advertise any products or services Aphria reserves the right to restrict, remove, or block any content and/or user that Aphria deems to be in violation of this policy or any applicable law. Questions? Aphria is active on its Twitter, Facebook, YouTube, Google+, and Instagram accounts. We strive to respond to all users. However, if your request is urgent, or if you have an issue or concern you would like to discuss verbally, we encourage you to call us toll free at 1-844-427-4742 or email us at info@aphria.com. Close × Privacy Policy Last updated October 2014 This Privacy Policy sets out the privacy policies and practices for Pure Natures Wellness Inc. doing business as Aphria ("Aphria") with respect to the collection, use, and disclosure of personal information in connection with the website aphria.ca (the "Site"). Personal Information is any information about an identifiable individual. Aphria recognizes the sensitivity of Personal Information. It should only be collected and retained for legitimate purposes and must be handled with care and respect. In providing our services it will be necessary to collect and use Personal Information about our customers. In doing so, we are committed to protect your right to have your Personal Information collected and used transparently and responsibly. Aphria is committed to respecting your privacy rights. Our Privacy Policy ensures that all of your Personal Information is handled properly with procedures that meet or exceed all Federal and Provincial requirements. To the best of our ability it will remain confidential and secure. Our Privacy Policy can be reasonably modified from time to time as may be desired or required. Reasonable notice will be provided of any substantial changes to the terms of the Privacy Policy. Aphria shall not collect, use, or disclose any Personal Information about any party (an "Individual") without that Individual's knowledge and consent, except as herein provided or as may be specifically permitted or required by applicable law. Any questions regarding this Privacy Policy or complaints about Aphria's use or handling of Personal Information may be directed to Aphria's Privacy Officer (the "Privacy Officer") using the contact information provided below. Aphria Attention: Privacy Officer P.O. Box 20009 269 Erie St. South Leamington, Ontario N8H 3C4 Email: info@aphria.com Any complaints received regarding Aphria's use or handling of Personal Information will be investigated within a reasonably timeframe. Upon concluding the investigation, the Privacy Officer will respond to the complaint and, if necessary, Aphria will take appropriate measure to rectify the situation and maintain compliance with applicable law. A. Collection and Use of Personal Information General Aphria collects and uses Personal Information in a lawful manner and only when it is reasonably necessary to do so for the provision of requested services, products, or information or as may be required or permitted by applicable laws, including without limitation the Marijuana for Medical Purposes Regulations (the "MMPR"). This information is generally provided voluntarily by an Individual in applying for our services, purchases Products, or shares information on the Site. However, information relevant to the requested services may also be obtained from authorized representatives and/or appropriate regulatory bodies. Whenever Aphria requests Personal Information, we will explain why that Personal Information is required. The collected Personal Information will be used only for the stated purpose, a requisite ancillary purpose, or for such other purposes to which the customer may later consent. Consent for the collection, use, and disclosure of Personal Information may be express or implied, physical or electronic, given in writing, orally, or by toggling a check-off box, or by inference from the Individual's conduct, such as (without limitation) by use of the services or products. Personal Information Posted by the Individual From time to time, Aphria may offer interactive services which allow an Individual to share information with other Individuals on the Site, such as message boards, user reviews, or similar functions. These features may permit an Individual to publish personal information about him or herself or about another individual. By submitting such information, the Individual represents: that the Individual consents to its collection, retention, and public disclosure by Aphria; and that the Individual has obtained the same consent from any other Individual whose Personal Information is being posted, as applicable. Aphria does not monitor or moderate information submitted or posted by the users of the website and accepts no responsibility or liability for any content, including without limitation Personal Information, posted in this way. If an Individual believes that his or her Personal Information has been posted a third party without consent, that Individual should contact Aphria at info@aphria.com to notify Aphria so that the complaint may be investigated and the content removed if it is appropriate to do so. Cookies Additionally, ‘cookies' from this website may collect non-personal information. A cookie will not collect any information that is not otherwise provided to us. Cookies allow a website to identify repeat visitors through an ID number cached in that computer. Cookies can be disabled or cleared using the tools of any web browser. Examples of Personal Information Use Without limiting the generality of any of the foregoing, Aphria may use an Individual's Personal Information as follows: When an Individual registers for the Site, Aphria collects and retains personal information such as the Individual's name and contact information. Aphria will use this information to confirm the Individual's registration status and to maintain the Individual's Account. In order to provide some services governed by the MMPR to an Individual, Aphria is required by law to collect certain personal information about that Individual, including about the Individual's health care information. When an Individual purchases a product or service, Personal information, including credit card or other financial information, is collected about that Individual. Aphria will use this information as reasonably necessary to process the transaction. From time to time, Aphria may obtain the Individual's consent to use the Individual's contact information to provide newsletters, alerts, bulletins, or other similar communications. Aphria will also retain and may use Personal Information voluntarily provided by an Individual for another purpose to develop and improve its product services and offerings. From time to time, Aphria may offer interactive services which allow the Individual to share information with other users of the Site, such as message boards, user reviews, or other similar functions. Aphria will collect and use such Personal Information in accordance with the terms hereof. Aphria may collect demographic and profile data in connection with the Site and may use such data to tailor each Individual's experience at the Site and to display the Site content according to the Individual's preferences. Aphria will use and or disclose Personal Information in order to comply with the requirements of the MMPR and other applicable law; and Aphria will use and or disclose Personal Information in order to carry out various functions with and for you in order that you may take advantage of the products or services offered on the Site. B. Personal Access Individuals are entitled, with certain legal restrictions, to access and review their Personal Information held by Aphria. Such legal restrictions include, without limitation, if providing access to the personal information would impede a criminal investigation or result in the disclosure of other protected information. Aphria will respond within a reasonable timeframe to all such requests for access and revision and either provide access to the Personal Information or, if permissible, explain why access is denied. Accurate Personal Information is required for efficient and effective delivery of product and services. Individuals may contact the Privacy Officer using the contact information provided above to modify or correct any Personal Information. Corrections will be made within a reasonable timeframe. Requests for access to Personal Information should be made to info@aphria.com. C. Disclosure of Personal Information General It will be necessary for Aphria to disclose Personal Information to certain third-party agents or service providers in carrying out the requested services or as necessary for completing the otherwise permitted uses of Personal Information. Personal Information may also be provided to Aphria's professional advisors in connection to its business operations. In any such case, Aphria shall ensure that any such parties accessing your Personal Information have appropriate safeguards in place to reasonably ensure the protection of your Personal Information. It may also be necessary for Aphria to disclose Personal Information to law enforcement officials, regulatory bodies, or government agencies for the purposes of investigating or preventing drug, fraud, or other offences as may be required or permitted by applicable law, including without limitation the MMPR. Aphria may also disclose Personal Information to establish or exercise our legal rights or defend against legal claims or in connection with an emergency that warrants use or disclosure of the information. Aphria shall not otherwise disclose Personal Information to third parties for commercial or other reasons, except as may be specifically required to comply with applicable laws. Except as may be specifically provided in this Privacy Policy, Aphria will obtain an Individual's consent prior to disclosing any Personal Information or otherwise using Personal Information for purposes other than those for which it was explicitly or implicitly given. Disclosure in compliance with Law Without limiting the generality of the foregoing, please expressly note that under the MMPR and other applicable laws, Aphria may be required to disclose some or all of and Individual's Personal Information to government officials, law enforcement personnel, the International Narcotics Control Board, or competent authorities of foreign governments. This information includes: the Individual's given name, surname, date of birth and gender; contact information including the Individual's mailing address, phone number, and email address, as applicable; if applicable, the given name, surname, date of birth and gender of one or more persons who are responsible for the Individual, as well as contact information for such persons; a valid prescription or other medical document issued by an authorized medical practitioner; the given name, surname, professional status and address of the health care practitioner who issued a prescription or other medical document on behalf of the Individual; if applicable, the consent of the health care practitioner to receive shipments on the Individual's behalf; order details about the product sold or provided, including the quantity ordered; and the address to which the product is to be shipped. Use or Disclosure for Research Purposes In order to improve its processes, products, and service offerings, Aphria may from time to time make use of aggregated and non-identifying information ("Aggregated Data") for research purposes. Such purposes include, without limitation, better understanding the needs and wants of its customers and users. Aphria may disclose such Aggregated Data, which will not personally identify any Individual, to its affiliates, agents, service providers and business partners for these purposes. From time to time, Aphria may request an Individual's consent to use or disclose Personal Information for research purposes, such as (without limitation) information relating to that Individual's use of medical marijuana. This may include, without limitation, invitations to complete surveys or participate in studies to be conducted by Aphria or a third party. Aphria will not use or disclose Personal Information for such research purposes without the Individual's express consent, which may be withheld or denied without consequence to the Individual. D. Retention and Security Retention Timeframes Aphria will not retain any Personal Information, except as may be required by any Federal or Provincial record keeping requirements, longer than is necessary to fulfill the purpose(s) for which the Personal Information was provided. This may involve the retention of your Personal Information for a period exceeding your actual relationship with Aphria. Once your Personal Information is no longer required to fulfill the stated purpose or to comply with applicable laws, it will be either destroyed or converted into an anonymous format. Storage and Processing Outside of Canada Aphria makes use of third-party service providers to store and process data, including personal information, on its behalf. Any of Aphria, its service providers, and/or either's agents may use servers or other facilities located in the United States of America for this purpose. When acting on Aphria's behalf, such service providers and agents are only authorized to collect, use, or disclose an Individual's personal information as described in this Privacy Policy. Notwithstanding the foregoing, the government, courts, law enforcement, security, or regulatory agencies of the United States of America may be able to obtain access to or disclosure of personal information as permitted by the laws of that country. Security Threats to Personal Information include loss, misuse, theft, inadvertent disclosure, and improper modification. At all times, Aphria employs appropriate physical and digital measures to safeguard your Personal Information. Access is limited to authorized personnel who are appropriately trained to handle Personal Information. E. Targeted Advertising Aphria has agreements with third party advertising services, including without limitation AdRoll ("Advertisers"), to present you with advertising on third party Web sites based on your previous interaction with the Site. The techniques Advertisers employ do not directly collect personal information, but could be used to collect identifiable information about your online activities over time and across different Web sites. You can learn about AdRoll's Privacy Policy here and you can opt out of targeted advertising by visiting this page. F. Opt Out Canada's Anti Spam Legislation ("CASL") is recently enacted legislation regulating commercial electronic messages, including without limitation newsletters, updates, and offers (a "CEM"). In compliance with CASL, Aphria will not send CEMs without the express or implied consent of an Individual. Any individual who wishes to revoke their consent may opt out of receiving future CEMs by following the conspicuous unsubscribe mechanism contained in each CEM in accordance with CASL or by contacting the Privacy Officer as described above. Any such opt-out will not apply to any communications that are required by law, such as to comply with obligations under the MMPR. Close