888.433.3767 scheduling@planetdepos.com Schedule Now Logins Pay Now Join Remote Depo Skip Navigation Menu We’re looking for talented people, Like you! ? Planet Depos is a family-owned court reporting company. We have been in business since 2009 and are growing at a rapid pace. Starting with only two employees, we are now over 130 and have expanded all over the U.S. and into Europe and Asia. We are run by smart, energetic entrepreneurs and are looking for talented individuals to be part of our growth into the future. Meet Our Team Looking for benefits? We’ve got you covered. Current Openings: Client Services Specialist (Monday-Friday 9am-5pm EST) Fully Remote SUMMARY: The Client Services Specialist is responsible for monitoring the production email folders, promptly responding to all client requests, fielding all production and billing related phone calls, assisting with client issues and disputes, tracking in and prioritizing jobs, distributing rough draft transcripts, and providing cost estimates to clients and the production department. ESSENTIAL FUNCTIONS: Field all client and reporter related phone calls and emails Monitor production table and rush board and prioritize jobs in order of due date Research client issues and billing-related disputes to address client concerns and reach a positive resolution. Provide estimated transcript/job costs to clients and production department Review and track in final transcript files received from reporters Format and distribute rough draft transcripts to clients as needed Enter job notes in Reporter Base – any update to the job process should be documented Enter case/firm/contact notes in Reporter Base Aid in the Translation process: including responding to inquiries, assigning resources, and producing. Aid in the Transcription process including providing estimated costs and delivery options. Other duties as assigned QUALIFICATIONS: Bachelor’s degree and/or experience in an office or customer-service setting preferred. Candidate must have excellent written and verbal communication skills, proficiency in mathematics, and experience with Microsoft Office products. Strong attention to detail, analytical skills, and excellent customer service skills required. To Apply: Please click Apply Now Client Services Specialist (Monday-Friday 12pm-8pm EST) Fully Remote Operations Specialist (Saturday-Sunday 9am-5pm EST, Monday-Wednesday 2pm-10pm EST) Fully Remote Operations Specialist (Monday-Friday 5pm-1am EST) Fully Remote Domestic Scheduling Coordinator (Monday-Friday 11am-7pm EST) Fully Remote Domestic Scheduling Case Manager (Monday-Friday 11am-7pm EST) Fully Remote International Scheduling Case Manager (Monday-Friday 12pm-8pm EST) Fully Remote Domestic Scheduling Supervisor (Monday-Friday 12pm-8pm EST) Fully Remote Video Production Manager (Monday-Friday 9am-5pm EST) Rockville, MD Client Services Host, Washington, D.C Digital Court Reporter, DMV Area (D.C, Maryland, Virginia) Digital Court Reporter, Charlottesville, VA Digital Court Reporter, Phoenix, AZ Digital Court Reporter, Lynchburg, VA Digital Court Reporter, Milwaukee, WI Digital Court Reporter, Seattle, WA Digital Court Reporter, Portland, OR Digital Court Reporter, Indianapolis, IN Digital Court Reporter, Syracuse, NY Digital Court Reporter, Nashville, TN Digital Court Reporter, Minneapolis, MN Digital Court Reporter, Manchester, NH Digital Court Reporter, Columbia, SC Digital Court Reporter, Chicago, IL Digital Court Reporter, San Francisco, CA Digital Court Reporter, Harrisburg, PA Digital Court Reporter, Charlotte, NC Domestic Scheduling Case Manager (Various Shifts) Fully Remote Domestic Scheduling Coordinator (Various Shifts) Fully Remote Client Services Specialist (Various Shifts) Fully Remote Operations Specialist (Various Shifts) Fully Remote Apply Now Why Work at Planet Depos? Want to work with us? Great! Click the button below to apply. Apply Now Home Services Blog Privacy Policy Cookie Policy Contact Emergency Assistance 24/7 | 888.433.3767 Copyright 2008 - 2021 Planet Depos, LLC | All Rights Reserved Contact