Experience new horizons, every day About us One of the four divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry. Cumulating more than 160 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day. We design and deliver optimal value propositions for travel retail landlords and strive to become their partner of choice. Operating over 4,850 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 39 countries worldwide, we generated €2.3 bn sales in 2020. €4.9bn sales 35 countries 4,600 stores 470,000 commercial sqm 270 airports 750 rail stations 22,000 employees Facts & Figures DOWNLOAD HISTORY MANAGEMENT VALUES INNOVATION AWARDS CORPORATE SOCIAL RESPONSABILITY THE LAGARDÈRE GROUP AUSTRIA ABOUT US ACTIVITIES LOCATIONS NEWS JOIN US CONTACT US FOLLOW US CODE OF ETHICS ETHICS LINE © 2021 Lagardère Travel Retail, a division of the Lagardère group. All rights reserved. Terms of use - Privacy and cookies policies Secure website

Unleash innovation A tangible approach to further push innovation at Lagardère Travel Retail Innovation is a significant part of our culture. We have always been committed to exceeding our partners’ expectations in this area, but our business environment and our customers’ expectations are moving forward at incredible speed. To ensure that we can continue to adapt to these evolving needs, we have strengthened our commitment to innovation by creating an approach led by a dedicated corporate team: “Unleash innovation”. A clear direction We believe innovation is about executing concrete initiatives creating value both for our company and our customers. Through this approach, we are thus pushing innovative solutions to improve the overall shopping experience and strengthen our operational efficiency. A single ambition We want to foster audacity and agility throughout the company for the benefit of our customers. This approach aims to empower our collaborators so that they dare to experience new horizons, every day. A straight forward strategy Our innovation strategy is dedicated to support the launch and the roll-out of relevant projects and to reduce their time to market. We are doing so through 3 pillars: team-up, open-up and speed-up. Team up Create a glocal community around innovation READ MORE Open up Connect to the innovation ecosystem to stay aware of the emerging trends and act on them READ MORE Speed up Foster a culture of fast experimentation READ MORE AUSTRIA ABOUT US ACTIVITIES LOCATIONS NEWS JOIN US CONTACT US FOLLOW US CODE OF ETHICS ETHICS LINE © 2021 Lagardère Travel Retail, a division of the Lagardère group. All rights reserved. Terms of use - Privacy and cookies policies Secure website