Redpoint Global One Platform Solutions Knowledge Company Request a Demo Real-Time Interactions Be there, and be relevant, in every customer moment. Request a Demo Key Benefits Drive ROI, maximize revenue and boost customer sat, all at the same time? Yes. That’s the power of knowing and choosing the next best action, message and offer at the moment of engagement. The power of real-time data and decisions. The power that’s yours when you’re relevant. 1 Maximum lift. Meet every customer expectation, or exceed them, at every point along the journey. With contextually relevant offers, content and interactions. 2 Minimum fatigue. Create experiences perfectly aligned to each customer’s cadence. To lessen fatigue, increase retention and boost lifetime value. 3 Sustained efficiency. Respond to customer needs at every moment. By smoothly handling real-time updates to customer preferences, intent and all relevant data. All the time. “Throughout the pandemic, we have been able to communicate with customers quickly and effectively about our curbside pickup service but also customize communications for their specific needs at a scale not possible before.” Will Aubuchon CEO of W.E. Aubuchon Co. Inc. Success at speed and scale. What does it take to stage perfectly relevant experiences? Processing faster than traditional MarTech has ever allowed. Updating customer journeys in milliseconds. Making better decisions than those made yesterday. It takes all of that. It takes the rgOne™ platform and its proven track record of exceeding even the boldest performance requirements. Built for enterprise. High-performance databases, dynamic caching, and in-platform modeling and decision engines. This is the comprehensive rgOne capability: To make millions of smart decisions, and successful customer moments, each day. Built for whole journeys. With a single interface within the rgOne platform, you'll create multi-channel, multi-event, multi-stage journeys. Across real-time and offline channels. Each one personalized for each individual. Built for the individual. With rgOne's sophisticated machine learning, you'll know which offers and messages are best delivered to each individual in each moment of engagement. ON-DEMAND WEBINAR Real-Time Customer Engagement, More than Meets the Eye Whether you define "real time" as 50 milliseconds or 15 minutes, watch now to discover key areas your organization can target to create and improve real-time personalized engagement with your consumers. rgOne in action. In real time. How do you unlock contextually relevant experiences that meet customer expectations, and yours, at each step of the journey? With real-time engagement, decisions and interactions. And with rgOne. Just as other leading marketers are doing right now: Dashboards & Optimization Customer Journeys Product Recommendations A/B/n Testing Switching Channels Triggered Messages Website Personalization Dashboards & Optimization Business users can create custom dashboards that use real-time data from any internal or external data source, including campaign performance data and influencing variables such as weather data from weather.com. rgOne also supports a wide spectrum of third-party business intelligence (BI) tools such as Power BI, Looker and Tableau, to create and customize reports as you need them. Related Solutions Customer Data Platform Connect all 1st, 2nd, and 3rd party sources of known, semi-known, and unknown customer data into one universally accessible Golden Record Analytics & Machine Learning Support your real-time campaign messaging by analyzing every piece of customer data within minutes to determine the most appropriate next best offers Related Resources EBOOK/ WHITE PAPER Real-Time Customer Engagement in Practice Explore real-time interaction management and steps you can take towards effective real-time customer engagement. There ... Read the White Paper EBOOK/ WHITE PAPER Real-Time Decisioning Puts the Customer in Charge of the Journey Deliver more personalized experiences. Read the White Paper WEBCAST Getting Started With Real-Time Customer Engagement To meet customer expectations, drive revenue and boost customer satisfaction, today’s marketers need to be able to deliver... Watch the Webcast CASE STUDY Decisions And Offers Made in 18 Milliseconds One of the world’s largest web services companies with a digitally focused approach and nearly 20 million customers across 56 markets uses rgOne to make personalized offers within milliseconds. Read The Case Study View All Resources Get Started on Getting Ahead Schedule a conversation and learn how Redpoint can put your goals within reach. Request a Demo Solutions Real-Time Interactions One Platform Customer Data Management Automated Machine Learning Intelligent Orchestration™ Deployment Options Customer Data Platform Data Enrichment Solutions Use Cases Industries Knowledge Resources Blog Events Press News Company About Us Customers Partners Our People Support Careers Contact ©2021 Redpoint Global Inc. All Rights Reserved. Privacy Policy Do Not Sell Modern Slavery Ethics Hotline Open We use cookies to make your experience of our website better. By using and further navigating this website you accept this. 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