12100 West 6th Ave. Lakewood, CO 80228 303.987.8000 customerservice@mesalabs.com DialyGuard Digital Dialysate Meters Products Calibration & Repair Documents & Resources Videos Shop Online Contact Search: Factory Certified Calibration Get the most from your meter! Mesa Laboratories, Inc. provides factory certified service, repairs and re-certification to original product specification at our factory in Lakewood Colorado. All of our Medical product lines are manufactured and maintained under ISO 13485 certified procedures so you can be assured that our high quality and technical standards are in place. Mesa recommends annual calibration of all DialyGuard meters. Mesa Laboratories, Inc. only services Mesa meters and is the only factory-certified service center for our products. The recommended calibration/service interval for the 90XL, pHoenix, Hydra, and Neo-Stat+ meters is 12 months, or sooner if a malfunction is detected. Phoenix XL meters do not need to be sent in for calibration. Simply order a new module each year using the pHoenix XL order form. How to send your meter in for calibration Fill out the Service Order Form and print your completed form. This form should accompany the meter being sent to Mesa Labs. Ship the meter and/or modules with the complete form to Mesa Labs in Lakewood Colorado (pre-paid) using a freight company with a tracking system. This is useful for tracing your items if they should happen to be lost by the shipping company. Please include as much information on the Service Order Form about your items as possible such as, a point of contact, call with an estimate for approval before repair, ship back overnight, or any type of technical issues you are having with the instrument. This will minimize concerns of our meeting your expectations and returning your product in a timely fashion. Please keep in mind we no longer service the Neo-1, Neo-2, or 90DX meters. Featured Articles Introducing Our Newest Dialysate Meter May 2, 2016 New Life Gifted by Kidney Transplant May 5, 2015 DialyGuard Solutions Overview March 12, 2015 About Us About Mesa Labs Upcoming Events Newsletter Corporate Site Privacy Policy Return Policy Terms & Conditions Contact Mesa Laboratories, Inc. 12100 West 6th Ave. Lakewood, CO 80228 303.987.8000 800.992.6372 customerservice@mesalabs.com Find us on: © 2016 Mesa Labs, Inc. All rights reserved. Log In My Account My Cart Checkout Customer Survey Notice We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. With respect to advertising, we and selected third parties, may use precise geolocation data and actively scan device characteristics for identification in order to store and/or access information on a device and process personal data like your usage data for the following purposes: personalized ads and content, ad and content measurement, audience insights and product development. You can freely give, deny, or withdraw your consent at any time by accessing the advertising preferences panel. You can consent to the use of such technologies by closing this notice, by scrolling this page, by interacting with any link or button outside of this notice or by continuing to browse otherwise. Learn more and customize Accept × Products Calibration & Repair Documents & Resources Videos Shop Online Contact Search: