Open Menu Search Box Search Account Login Substation + Feeder Lookup Generator Usage Outage Viewer Outage Preparation Outage Reporting Restoration Process Substation + Feeder Lookup Lookup To identify the substation and feeder for your service location, enter your account number with no hyphens. The account number is found on the top left of your statement. Please note: the feeder and substation could be different than stated during an outage restoration or system improvement project as personnel have the ability to backfeed some feeders from another substation. PO Box 1000 225 South Main Salem, AR 72576 870-895-3221 My Account Programs & Services Outage Center Efficiency & Safety About NAEC Facebook Twitter Top © 2021 North Arkansas Electric Cooperative Inc. Home My Account Programs & Services Outage Center Efficiency & Safety About NAEC

Open Menu Search Box Search Account Login Load Management Energy Audits Energy Efficiency Loans Load Management Marathon Water Heaters NEXT, Powered by NAEC Operation Round Up Operation Round-Up Scholarship Security Lighting Service Specifications Surge Protection Youth Tour The cooperative's Load Management Program consists of installing switches, controlled by radio signals sent by the cooperative, on central air conditioners and electric water heaters. During those few times of the year when the demand for electricity is in danger of reaching a new high, or peak, these switches are activated to shut off the air conditioner or water heater for a short period of time until the danger of reaching a new peak has passed. The amount the cooperative pays for wholesale power is based on the number of kWh our members use as well as the peak demand, or the most demanded at any one given time. If we can hold down the peak with these control switches, it can save thousands of dollars which will not have to be included in possible future rate increases. Members who have switches installed will be given credit on their electric bills to reflect the savings to the cooperative. If you're interested in volunteering, contact your local cooperative office. PO Box 1000 225 South Main Salem, AR 72576 870-895-3221 My Account Programs & Services Outage Center Efficiency & Safety About NAEC Facebook Twitter Top © 2021 North Arkansas Electric Cooperative Inc. Home My Account Programs & Services Outage Center Efficiency & Safety About NAEC