Choose your country About Visa My Visa card Lost your Visa card Show every day Trade Security & PUL Make your purchase with Visa Travel with Visa Show every day Shop safely with your Visa card Shop safely with your Visa card By using Visa cards, you manage your expenses safely. Visa is the world's leading payment card company and is constantly developing new technical solutions to increase the security of the system. In some cases, cardholders have received fake e-mails asking them to disclose personal details about their Visa cards. It is important to know that Visa never contacts cardholders directly, either by e-mail or by telephone, to request personal details about your Visa card. Shop safely online Shop with your card and you can get your money back in the event of delivery problems, defective goods and similar situations. The purchase protection gives you security even after the purchase On occasion, a purchase may not go as planned. Maybe you have delivery problems or defective goods - then you can get your money back. All you need to do is contact your bank. We help you when the store does not take its responsibility In the first instance, you should always contact the store or company you have shopped at. It usually solves itself that way. If not, contact your bank as soon as possible to make a complaint about your card purchase. The purchase protection applies to purchases both in stores and online shopping There is no upper limit on the value of goods and services that can be claimed. Your purchase protection applies in both physical stores and when buying on the internet when the product is to be delivered after the purchase. You have the security with you even when buying outside Sweden. Do you want to use your purchase protection? Contact your bank for more information about when the purchase protection applies! You can get your money back after you have shopped with your card and: The product or service is missing, for example due to bankruptcy or shipping problems The item is damaged, defective or defective. When shopping with your card, there are some simple tips to follow on these pages to further increase security: When you receive your Visa card Show every day Travel with Visa Shop safely with your Visa card When you receive your Visa card Verified by Visa Contact Security & PUL Cookies Visa Europe © Copyright Visa Europe 2015