Log in Find a branch Contact us Savings Mortgages Insurance Future Planning Support About Us Home Mortgages Existing mortgage customers View your mortgage View your mortgage Once your mortgage has completed you can access your account information online, 24 hours a day* by using our mortgage portal. What you can do with our mortgage portal View your outstanding mortgage balance (excluding any applicable fees) Check your monthly payment and next payment date Check your interest rate Find out how long you have left on your mortgage Log in Prefer to call us? You can just as quickly and securely access your account information 24 hours a day* by phone. All you need to do is register for our automated telephone service. Find out more *except when systems are unavailable due to essential maintenance Mortgage FAQs Can I add or remove a name from a mortgage account? Can I change my payment date if I pay by Direct Debit? View all FAQs Existing customer help Find out what you can do as an existing West Brom mortgage customer. Find out more Get in touch Whatever your query, we're here to help . Contact us Privacy and Security Centre Accessibility Site terms Suppliers Careers Gross is the rate of interest payable without the deduction of tax. AER stands for Annual Equivalent Rate and this illustrates the amount of interest paid on your account if it were to be paid and compounded once a year. Tax-Free is the contractual rate of interest payable where interest is exempt from income tax. Tax benefits are subject to change and individual circumstances. ISAs will be operated in accordance with the appropriate Income Tax Legislation (“The Government’s rules”). The Government is responsible for the tax treatment of ISAs and for how long the favourable tax treatment will be maintained. West Bromwich Building Society - Head Office, 2 Providence Place, West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Register No:104877. 'the West Brom' is a trading name of West Bromwich Building Society © West Bromwich Building Society