Expect the Unexpected: 2020's Lessons in Innovation & Continuity Learn how innovation helped evolve the utility industry's response to the pandemic. Download eBook The utility industry is built on the reputation of consistently being there for our communities, especially in the most critical times. During the COVID-19 pandemic, Itron remains committed to delivering the highest level of support and service to our customers and partners while balancing employee safety and adhering to local and country-level mandates. We are thankful for all of the essential workers on the front lines every day. We are in this together, and we are here to help. WATCH VIDEO Recent COVID-19 Blogs The Journey Ahead | Emerging From the COVID-19 Pandemic READ BLOG March 2021: Trends in Estimated Load Impacts of COVID-19 Mitigation Policies on European and North American Electricity Consumption READ BLOG Expect the Unexpected: 2020’s Lessons in Innovation and Continuity READ BLOG Start Me Up: Ensuring Safety as Projects Resume After COVID-19 Delays READ BLOG CLICK HERE TO VIEW ALL BLOGS RELATED TO THE COVID-19 PANDEMIC SALUTING OUR CUSTOMERS Utilities and cities are delivering safe, reliable service during this pandemic, while continuing to give back to their communities. Here are just a few examples of our customers in action. Avista Based in Spokane County in Washington state, where Itron is also headquartered, Avista Utilities provides electricity to nearly 340,000 customers and natural gas to about 300,000 customers across 30,000 square miles and four northwestern states. In addition to suspending all collection activity and disconnects for customers, Avista will provide more than $560,000 to help those in need. LEARN MORE Con Edison Con Edison’s electric, gas, and steam service provides energy for the 10 million people who live in New York City and Westchester County, which have been hit particularly hard by COVID-19. To help set up a drive-through COVID-19 testing facility, Con Edison added more power to a Coney Island parking lot. LEARN MORE Elektro Elektro is among the largest electricity distributors in Brazil, serving 228 cities in São Paulo and Grosso do Sul. Amidst COVID-19, Elektro is collecting donations for Transforma Brasil, a non-governmental organization. The donations will be used to assemble 125,000 baskets of goods and hygiene kits to deliver to families in need. LEARN MORE PROVEN SOLUTIONS Learn how our technology and services help you operate remotely during this time. AMI Operations Management Enhance operational efficiency and deliver the functional capabilities needed to more efficiently manage and operate your AMI system at scale—remotely and efficiently, during COVID-19 and after. Reduce site visits during this time of social distancing and stay-at-home orders. LEARN MORE Managed Services Even with many employees transitioned to a remote work model during COVID-19, delivering reliable service is still critical to your community—now more than ever. From base-level SaaS hosting to completely managing your software and network, Itron can accommodate virtually any combination of managed services to fit your needs. LEARN MORE Forecasting The COVID-19 pandemic has had unprecedented impacts on load, making accurate near-term forecasts a challenge. Learn how Itron's forecasting team can help you best model the sudden load shifts due to the various COVID-19 stay-at-home mandates, transition to remote working and more. LEARN MORE Smart Cities Bridge the digital divide and power digital signage to provide residents, visitors and businesses with instant information about transit, traffic and community news—including the possibility for real-time updates about ongoing stay-at-home orders and other COVID-19 notifications. LEARN MORE COVID-19 is Changing Power Consumption As millions of U.S. residents stay home due to COVID-19, residential electrical consumption is on the rise and power companies are utilizing smart meters to respond to the changing usage patterns in real time. Read More Enabling Distanced Learning Learn how Itron is raising awareness about energy and water issues, inspiring innovation and shaping the future through education. Discovery Education Itron and Discovery Education partnered to create an educational program designed to empower and inspire middle school students to explore the relationship between water and energy—all through the lens of conservation. Did you know? It takes more water than electricity to turn on a light bulb. VISIT THE CONSERVATION STATION Power Over Energy® This global energy literacy initiative and coalition focuses on educating, empowering and motivating all of us to make smart decisions about the way we use electricity. We’ve reached 100M+ consumers worldwide and 1M+ Facebook Fans. JOIN THE CONVERSATION Resourcefulness: Energy-Water STEM Curriculum We partnered with Dr. Michael E. Webber—a globally recognized energy-water expert, author and educator—to create an interactive, digital K-12 STEM curriculum that teaches key concepts about energy, water and conservation to inspire innovation to create a more resourceful world. DISCOVER MORE Contact Us To learn more about how we're addressing COVID-19, visit this page—we'll keep it updated with the latest information we have. If you have specific customer or partner inquiries, please contact your sales or partner representative. 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