PRODUCTS CLAIMS SHELTERPRIDE COMPANY RESOURCES Agent Login Find An Agent Customer Portal Report A Claim Narragansett Bay Insurance Company can be reached by calling 800-343-3375 Business Hours: Mon – Fri 8:30am – 4:30pm EST File a New Claim REPORT A NEW CLAIM What you will need: Your NBIC Policy Number Insured Last Name Valid Phone Number Valid Email Address Alternatives to Online You can also start a new cliam using any of the following: Contact us directly at: 800-343-3375 | Option 2, then 1 New Claim e-mail to claimsmail@nbic.com New Claim Fax to 401-721-0700 Existing Claims Inquiry CALL CLAIM REPORTING HOTLINE For information about existing claims, please contact us directly at: 800-343-3375 | Option 2, then 2 Alternatives to Calling Existing Claim e-mail to claimsmail@nbic.com Existing Claim Fax to 401-721-0700 Customer Service NBIC’s Customer Service Team is open Monday through Friday from 8:30 a.m. to 5:00 p.m. and can be reached at 800-343-3375 (option 3) or at customerservice@nbic.com. Our representatives are prepared to assist with all billing-related inquiries, including: Mortgage changes Payment plan changes General billing invoice inquiries Payment processing Online payment password reset requests Non-payment cancellation inquiries Non-payment reinstatement requests Policy Change or Cancellation Requests Your licensed independent agent can assist you with policy changes or cancellation requests. Your agent’s name and telephone number are listed on the declarations pages of your policy. Alternatively, you can search for your agency by clicking Find an Agent. Products Homeowners Insurance Policy Condo Insurance Policy Tenants (Renters) Insurance Policy Dwelling Insurance Policy Commercial Residential Insurance FAQs Claims Report a Claim Loss Checklist ShelterPride ShelterPride Overview Loss Prevention Resources Company About Us Latest News Executive Management Helpful Links Contact Us Resources Find an Agent Make a Payment Report a Claim Careers Connect With Us © Copyright 2021 Narragansett Bay - All Rights Reserved. | Privacy Policy