Home Careers Business Advisory Project Management Technology Retail Fulcrum has completed major projects to help retailers tackle their top strategic, operational, and IT challenges. Our clients include grocery chains, general merchandise stores, apparel retailers, convenience stores, fitness chains, restaurants, hotels and specialty retailers. Representative Work A leading big box electronics retailer with locations across the nation asked Fulcrum to validate its current CRM strategy and provide recommendations that would help the organization achieve full implementation value from a major systems implementation. Major findings and recommendations were provided with a focus on validating and building implementation rationale and support for business process change. Fulcrum developed plans to help the customer redesign flawed client facing processes that had been automated during the implementation process. Additionally, architectural guidance was provided to correct integration and alignment with the company’s overall business strategy. In parallel with strategy and architecture help, Fulcrum developed change management plans and communications that supported reorientation of processes across marketing, sales and services. The result of this collaborative effort led to cross selling improvements by marketing staff to leverage customer information from sales and service to better target campaigns and offers. Post navigation ← Broker Dealer Mortgage → inquiry@fulcrumconsult.com 866.975.3102

Home Careers Business Advisory Project Management Technology Apply Today Please review our website to get a feel for who we are, what we do and the values we live by. If you feel there is a fit between your background and our organization, please send us your resume. If we see a potential fit between your experience and our needs, a Fulcrum recruiter may contact you to discuss your background, your future goals and interests and to qualify you further for our organization. You will also get information about what it is like to work at Fulcrum. If you move to the next stage of the process, you might have interviews with other Fulcrum managers and peers to get a deeper understanding of your skills and experiences. Throughout the process you will be contacted as needed so that you know your status in the recruiting and onboarding process. Fulcrum offers careers for experienced business and IT professionals that are interested in contributing to strong teams, learning in a dynamic environment and that thrive on challenge. If you still think there is a match between your career goals and our organization, send us your resume now. Name (required) Email (required) Phone (required) Additional Notes inquiry@fulcrumconsult.com 866.975.3102