Public Sector Commercial Sector About Us Contact Search for: Keeping customers at the centre of everything we do Case Studies Products Services Case Studies Liberata has had a long and successful strategic relationship with the London Borough of Bromley since 2002. During the lifetime of the contract, Liberata has taken on additional services and expanded our finance and HR services to schools. View Case Study Hillingdon is London’s second largest borough to the west of the centre. Liberata has been in partnership with Hillingdon between 2008-2015 and 2017 onwards. View Case Study London’s ninth largest borough to the west of the centre bordering Heathrow Airport, the London Borough of Hounslow need to save an additional £7.3m from their budget in 2018-19. View Case Study The current contract will see the partnership extend to 30 years. Building on our local knowledge the North Somerset shared service centre delivers outstanding results for the council as well as a further four local authorities across England. View Case Study With a budget of £14.6m Burnley Council in Lancashire provide services to a population of 87,000. Liberata’s partnership with Burnley began in 2016 and runs for 10 years. View Case Study With a budget of £21m, Pendle Borough Council in Lancashire provide services to a population of 90,000. Liberata has been working in partnership with Pendle Council since 2005 and a new contract sees this continuing to 2030. View Case Study Identifies and recovers £218,000 of incorrect or fraudulent Council Tax discounts by undertaking a Single Person Review with Capacitygrid View Case Study Using Capacitygrid’s UC Automation solution, in conjunction with tools from GovTech, means that benefits officers at South Ayrshire Council have to manually intervene in just 18% of claims. View Case Study Redcar and Cleveland Council The council were already in partnership with Liberata to deliver Revenue and Benefits processing services and decided to extend that work to incorporate Customer Services. View Case Study Using Capacitygrid’s RV Finder Service, Leicester City Council has already generated additional revenue of £900,000 with a further 87 cases currently with the VOA. View Case Study Dacorum Borough Council realises £100,000 of Resource savings and builds long lasting positive relationship using Capacitygrid’s Anytime Service. View Case Study Working with Capacitygrid, over the last five years Chorley Borough Council has significantly reduced their long term empties and, as a result, generated over £5,000,000 of additional contributions from New Homes Bonus awards. View Case Study Having partnered with Liberata, Burnley Borough Council have managed to get their Disability Claim backlogs down to zero in a four month period. View Case Study Home Services 2021 Liberata UK Limited Legal Privacy and Cookies Supplier Terms and Code of Conduct Modern Slavery Statement Statement Tax Strategy Health & Safety Policy Statement Site Map We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Cookie Settings Accept All