menu About Our business is built on service. For our customers, for each other, for our communities. Rosenau Transport is positive and passionate about the transportation industry; and we embrace change, improvement, and innovation. We believe in exceptional and friendly service to our customers and team members. Rosenau is committed to our mission and values which we strive to meet everyday. Our Mission At Rosenau Transport, the customer is always first. Every shipping or logistics problem is treated with the same urgency, because being on time and performing above expectations is what our customers deserve. Safety, quality, and reliability; these aren’t just buzzwords to us, they’re what we deliver every day. Our Values Simplicity We keep everything easy for our customers, we handle the complex logistics behind the scenes so you don’t have to worry about the details. All you’ll see is impeccable service and your freight delivered on time. Confidence Our confidence comes from owning one of Western Canada’s largest transportation networks and having professional, expert employees that can execute any customer request. When we say we can do it, we mean it. Trustworthiness We’ll earn your trust by doing the job right, every single time. Your freight is always safe with Rosenau Transport and we have the safety certifications to give our customers confidence. Dependability We know our customers depend on us to get freight to its destination on time, every time they book with us. We make sure that everything happens by the date we say it will, even if it’s hot shot same day service. Our Company Culture We believe everyone at Rosenau is accountable to serve our customers. We don’t give our customers excuses. We deliver more than freight, we deliver on a promise. We aim to give our employees the resources and autonomy to give customers excellent service. We believe in long-term partnerships with our customers. Our Commitment to Social Responsibility We believe in giving back to charity and volunteering. While we work with many charities both as volunteers and as donors, there are two organizations that we work with. These are the Mazankowski Alberta Heart Institute in Edmonton and the 18 Wheels of Christmas. The goal of our 18 Wheels of Christmas program is to stock food banks across Western Canada for the holidays. Follow 18 Wheels of Christmas on Facebook to find out more. We believe in service to the communities where we live and work. Rosenau believes in forming long-lasting relationships with the organizations and people we perform shipping services for, and Rosenau’s employees are empowered to make decisions and deliver on promises for the customers who we serve on a daily or weekly basis. Our Commitment to Safety One of Rosenau Transport’s company goals is to be known as the safest transport company in Western Canada, and we work extremely hard to maintain the highest safety standards. In addition to codified health and safety practices and adherence to all federal and provincial regulations, we have a mandatory onboarding program for all drivers to make sure they have the required training and evaluation before they are allowed to haul their first trip. Along with our onboarding program, we are also an early adopter of electronic logging systems to track safe driving behaviour. We also have dashboard cameras to record driving behaviour installed in all vehicles designed for highway travel. Rosenau Transport ensures the safety of our transportation services through: Mandatory training and evaluation for new drivers. Dashcams installed in all highway operating vehicles. Comprehensive company health and safety policy. ABOUT SERVICES COVERAGE AREAS DOCUMENTS & FORMS BOOK A SHIPMENT TRACK SHIPMENT QUICK QUOTE BILL OF LADING CAREERS CONTACT US DRIVEN BY ROSENAU ACROPOLIS Head Office 3300 76 Ave NW Edmonton, AB T6P 1J4 1-800-371-6895 info@rosenau.ca © 2020 Rosenau Transport Ltd. Privacy Policy Terms of Service