ONLINE SERVICE front page Buy electricity Electricity network Forms Company Contact information Current affairs Blogs Electricity network Information for builders Terms and conditions Electrical work and safety Cable location information Information on electrical contracting Accession fees Service fees Electricity transmission price list Electricity meters In the event of a power failure Instructions for faults Prepare for a power outage Thunderstorm disturbances Disturbances on the map Standard compensation for power outages Compensation for electrical damage Compensation for electrical damage Claims are generally covered by home insurance, so in the event of electrical damage, contact your own insurance company. Voltage spikes can occur in the event of a power failure. However, electrical equipment is designed to withstand voltage spikes in the same way that it can withstand normal equipment on and off. If electrical equipment is damaged in the event of such an instantaneous voltage spike, the damage will not entitle you to compensation. You can protect against switching overvoltages and lightning-induced overvoltages by installing surge protectors in the main control panel of your home. In these situations, contact an electrician or electrical contractor. If the quality of the electricity has been incorrect (so-called zero fault or long-term overvoltage / undervoltage), the electricity company is liable for compensation. In such a case, we hope that you will contact our customer service, tel. 02 436 2900. All compensation situations will be clarified on a case-by-case basis. Keywords Distribution Fault , Voltage , Power failure , Electrical Equipment Naantalin Energia Oy Kaivokatu 22 21100 Naantali (PO Box 33, 21101 Naantali) Tel. (02) 436 2900 BUY ELECTRICITY Households Companies Solar panels Air source heat pumps Terms and conditions ELECTRICITY NETWORK Information for builders Terms and conditions Electrical work and safety Cable location information Information on electrical contracting Accession fees Service fees Electricity transmission price list Electricity meters In the event of a power failure FORMS Contact form Report a turned off street light Photovoltaics: please contact us Household: move notification Company: request a quote Company: move notification Forms for contractors COMPANY Organization Personnel Customer bulletin Annual report Annual reports 2009-2013 School cooperation History Registry description CONTACT INFORMATION Online Service CURRENT AFFAIRS Fault messages News archive 2018 Energy saving tips Glossary BLOGS The year 2020 The year 2019 The year 2018 The year 2017 TAKE CONTACT