Home About Services People Clients Innovation Compliance Latest News CONTACT US Call Us 01279 944332 helpdesk@doccleaning.com COMPLIANCE Conformity and commitment assured Our specialist compliance team is located at our Central London base near Canary Wharf, alongside our dedicated BICSc accredited Training Centre. This office acts as a ‘hub’ for managers and supervisors to meet and work. Led by our Compliance Director, this team is responsible for all health & safety, quality control, environmental and staff training and development requirements. The team also includes our Learning & Development Manager and Training & Compliance Manager. Health & Safety Health and Safety We are totally committed to our responsibilities for promoting awareness of Health & Safety issues and thoroughly training all levels of staff. Managers and key supervisors attend in-house and external training courses accredited to the Chartered Institute of Environmental Health (CIEH) and The Institute of Safety & Health (IOSH). All cleaning operatives receive health and safety training during their induction, and are also trained in manual handling and COSHH (Control Of Substances Hazardous to Health). Our directors ensure that all necessary resources are available to implement required safe systems of work which is demonstrated with our OHAS 18001, SAFEContractor and Contractors Health And Safety Scheme (CHAS) accreditations. These schemes assess and provide accreditation of the health and safety competency of our company and underline our commitment to the highest possible standards of competence and care. Environment Quality Corporate Social Responsibility Sustainability Accreditations Training & Development Our Company places much emphasis on the training and development of employees at all levels. We are committed to providing our clients with a fully trained team of staff who are actively encouraged to develop their skills, knowledge and understanding of the activities that they perform and to use this knowledge and education to possibly further their career prospects and development. This commitment to training forms the foundation for the safe and correct operation of all activities requested by the client and ensures that all tasks are completed competently and professionally by fully trained operatives, therefore instilling confidence in our Company’s ability to provide the services requested. This understanding of the importance of staff training and development within our organisation is further highlighted by the fact that we have a BICSc accredited Training Centre which accommodates both our Learning & Development Manager and Training Manager. This centre of excellence provides the facilities to train educate and accredit staff who undertake our various training programmes and to also provide the facilities for continuous improvement and development opportunities. Training is delivered using a combination of e-learning, workshops and training sessions and all front line staff at DOC progress though a three-stage training plan which has been specifically developed according to our company’s own exacting requirements; this initial process requires a short test to be completed at the end of each section which includes- Site specific induction training Task Skills Training including BICSc CPPS UhUb Skills Training Health and Safety Training In addition, new staff are subject to an introductory presentation of the company which fully highlights and emphasises our history and the ethics, ethos and philosophy which are behind our success and which each employee is expected to adopt and embrace. We provide further training to staff appropriate to their role, calling on a variety of training resources within the cleaning industry itself or through other third-party accredited providers which include as an example; We are very proud of the fact that all of our current supervisors and the vast majority of our managers have progressed through the various levels of employment available within our company. There are separate and specifically developed Management and Supervisor Training programmes in place and the continued development of our staff is both a reflection and confirmation of the success of our policies and of their own commitment and dedication to our company. Customer Portal @doccleaning CONTACT DETAILS Tees House, 95 London Road Bishops Stortford, CM23 3GW 01279 944332 helpdesk@doccleaning.com Doccleaning.com FIND US © Copyright 2017 - 2021 | DOC Cleaning Limited | All Rights Reserved | Privacy Notice We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok