[SEARCH] [MENU] My Account Home Training About Training Terms & Conditions 1. General Terms & Conditions Title to all documents, software, and other materials (“Materials”), whether in hard copy, digital format, on diskette or in any other media given, disseminated or made available to the course participants by or for IATA shall always remain with IATA. For clarity, Materials include audiovisual works and the contents thereof streamed or otherwise digitally disseminated, whether in real-time or pre-recorded. Without limiting the generality of the foregoing, no part of such Materials may be reproduced, reformatted or transmitted in any form by any means, electronic or mechanical, including photocopying, recording or any information storage or retrieval system without prior written permission from IATA at its sole discretion. IATA reserves the right to communicate a student's contact details to prospective employers interested in hiring IATA Training graduates. IATA makes no further warranties, express or implied, including but not limited to the reliance, implied warranty of merchantability or fitness for a particular purpose. IATA reserves the right to change the course content and/or delivery method without notice. In no event shall IATA be liable for indirect, incidental or consequential damages arising under this agreement, even if it has been advised of the possibility of such damages. Participants are liable to verify local requirements with the respective authorities (e.g. Civil Aviation Authority of the country) before enrolling in any IATA course or exam. Participants must ensure that their Training profile includes their name and date of birth as found in their passport or national ID, as the birth day and birth month are shown on their certificates, and reissuing of certificates may incur a fee. IATA Training reserves the right to change prices and their currencies at any time without notice. The price and currency listed on our website at the time of registration to the course shall be the agreed price and currency. In case of a discrepancy in the price or its currency of a training product between a partner website and IATA Training’s website, the price and its currency on the latter shall take precedence. IATA’s liability for damages under this agreement shall in no event exceed the amount of the registration fees paid to IATA by the course participant involved. When receiving payment via credit card, IATA reserves the right to ask for further authentication, documentation and/or authorization, including a copy of the credit card used and a copy of suitable quality of the passport of the cardholder/participant. If such information is not provided within 2 business days after IATA's request, IATA reserves the right to cancel the order/registration until such information is provided and the order/registration can be processed again. If the participant's name and credit card holder's names are different, IATA reserves the right to cancel the order immediately unless passport copies of suitable quality of both the credit card holder and the participants together with suitable signed proof of the cardholder consent is provided along with the order. Any payments under this Agreement must be made without any set-off or counterclaim and free of deduction or withholding (except as required by law) of any taxes, governmental charges or other fees. If any deduction or withholding is required by law, the Client must pay the required amount to the relevant governmental authority, provide IATA with an official receipt or certified copy or other documentation acceptable to IATA evidencing the payment, and pay to IATA, in addition to the payment to which IATA is otherwise entitled under this Agreement, such additional amount as is necessary to ensure that the net amount actually received by IATA free and clear of all taxes equals the full amount IATA would have received had no such deduction or withholding been required. Should any taxes (including but not limited to any goods and services tax or other value-added tax), levies, fees, charges or duties be imposed, levied or become payable in respect of the services of this Agreement, the Client will pay any and all such taxes, levies, fees, charges and duties, in addition to any other payments due under this Agreement. In the event IATA pays any such tax or assessment, the Client will immediately reimburse IATA upon demand. Payment must be received before a visa invitation letter will be provided (if applicable). In the event that a visa application is refused, refunds will only be paid on submission of the visa rejection letter from the embassy or consulate. If following IATA’s cancellation policy a refund is required, IATA will only refund the paid amount minus any relevant non-refundable administrative fee and minus the list price of any IATA publication included in the course that has already been consumed (ie physically shipped or digitally redeemed). In the event a customer does not register for a course within twelve months of a credit note issuance, and does not request a refund within fifteen months of the credit note issuance, the customer understands and agrees that he/she will not be able to claim the credit from IATA. The IATA Training Academic Integrity Policy defines the principles of academic integrity, the behaviors that are contrary to these principles and the procedures for dealing with violations thereof. 2. Special Terms & Conditions: Self-study Courses 3. Special Terms & Conditions: E-Learning Courses 4. Special Terms & Conditions: Classroom Courses 5. Special Terms & Conditions: Distance Learning Certification 6. Special Terms & Conditions: Virtual Programs (co-) delivered by Harvard Business Publishing 7. Special Terms and Conditions: IATA Fueling Training Portal (IFTP) 8. Special Terms and Conditions: Virtual Classroom Courses 9. Personal Data Consent Need Help? Contact us Related Links Our mission is to represent, lead and serve the airline industry Airlines. magazine www.airlines.iata.org Aviation benefits beyond borders www.aviationbenefits.org © International Air Transport Association (IATA) 2021. All rights reserved. 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