Annual Report - About The Key Program Inc. Key Program Inc. Join Our Team! About Us Programs Employment Internships Scholarships Fundraising Contact Us ABOUT US ANNUAL REPORT One of the most important values as stated in Key's mission statement is the provision of quality care and services to our clients and their families. Key conducts performance improvement efforts through the Performance Improvement Program (PIP). Key's quality program is a major undertaking for all staff and is vital to ensuring high quality services to the youth and families served. The foundation of all Key's quality improvement knowledge is the client information system. Demographic data is collected on every client served by Key. The foundation for this data begins with the completion of the Client Facesheet/Intake Data Sheet with a client upon intake and when the case is closed with the data collected on the Client Discharge Data Sheet. All of the data for the clients served in the programs is data entered into a Web-based application that resides on the internet and is hosted by an external host agency with all password protections and firewalls in place to ensure compliance with HIPAA/HITECH, state confidentiality requirements, and data security. This computerized informational database serves as the basis for all performance improvement activities and for an annual statistical analysis of the demographics and characteristics of the population served by Key. ANNUAL DISCHARGED POPULATION DEMOGRAPHIC REPORT (7/1/2019 - 6/30/2020) AGENCY - MASSACHUSETTS AND RHODE ISLAND Clients Served - Service Type/Program Age of Clients - Service Type/Program Race of Clients - Service Type/Program Discharges by Gender - Service Type/Program Discharges by Gender Identity - Service Type/Program RHODE ISLAND Clients Served - Service Type/Program Age of Clients - Service Type/Program Race of Clients - Service Type/Program Discharges by Gender - Service Type/Program Discharges by Gender Identity - Service Type/Program Annual Stakeholder Satisfaction Survey - Massachusetts Annual Stakeholder Satisfaction Survey - Rhode Island NOTICE OF PRIVACY PRACTICES - YOUR INFORMATION. YOUR RIGHTS. OUR RESPONSIBILITIES. Agency Privacy Notice Agency Privacy Notice Spanish Version Privacy Notice Western Massachusetts Clinic Privacy Notice Western Massachusetts Clinic Spanish Version Privacy Notice Children's Charter Division Privacy Notice Children's Charter Division Spanish Version Privacy Notice Children's Charter Division - MOVA Privacy Notice Children's Charter Division - MOVA Spanish Version Key's Strategic Plan 2019-2022 PLAN SIGN UP FOR KEY NEWS CONTACT US Executive Office: Key Program, Inc. 670 Old Connecticut Path Framingham, MA 01701-4599 Phone: 508-877-3690 Fax: 508-366-9524 CONNECT MA & RI REGIONAL OFFICES: Berkshires Central Northeast Rhode Island Southeast Waltham Western Privacy Policy / Sitemap / © 2021 Key Program Inc.