MENU MEDICARE PROVIDERS Helping Patients Together Cigna is committed to working with you to help our nation's Medicare and Medicaid beneficiaries live healthier, more active lives through personalized, affordable, and easy-to-use health care solutions. For more than 125 years, Cigna has been committed to building a trusted network of health care providers so we can connect your patients with truly personalized care. Cigna is here to support you with the most updated information on the Coronavirus. Billing Guidelines and FAQ Updated 10/20/2021 COVID-19 & Flu Season – How to talk to your Medicare Patients Addressing Patients' Telehealth Concerns FAQ 360 Comprehensive Assessments and HMRs via Telehealth Updated 5/21/2020 360 Comprehensive Assessments and HMRs via Telehealth – Attention Arizona Providers Provider Manual For participating Medicare Advantage Providers, this manual is your guide to doing business with Cigna. View 2021 Out of Network Manual View 2021 Regulatory Highlights Guide VIEW 2021 PROVIDER MANUAL Prior Authorization Requirements Cigna requires prior authorization (PA) for some procedures and medications in order to optimize patient outcomes and ensure cost-effective health care for our customers. Find Past Requirement Lists SEE CURRENT REQUIREMENTS Provider Portals A secure platform to view authorizations, eligibility, and claims status. For Arizona Providers - Log in to Claimstat View HSConnect Portal Resource Guide LOG IN TO HSCONNECT PROVIDER PORTAL Forms and Practice Support Important tools and resources for your patient management needs. FIND FORMS AND PRACTICE SUPPORT Provider Education Learning resources & tools that can help you work more efficiently with Cigna and provide high quality care to your Medicare patients. ACCESS PROVIDER EDUCATION Quick Reference Guide Access the resources you need to do business with Cigna Medicare. GO TO QUICK REFERENCE GUIDE Other Resources Emergency Disaster Notices Find out the latest updates on emergency disaster notices in your area. Help Patients Find You / Stay Connected Update your provider directory information, receive the latest medical, business and regulatory news and more. Behavioral Health Information Find out more about our Individualized and Integrated Behavioral Health Solutions. Explanation of Payment (EOP) Our EOP redesign offers simpler navigation saving your staff time. Pharmacy Resources Find pharmacy resources for Express Scripts, Accredo, and more. More… Cigna Network Insider Provider Newsletter View our provider newsletters. Medicaid and Medicare-Medicaid Plans Texas Medicaid STAR+PLUS Texas CarePlan Medicare-Medicaid Plan Customer Plan Links Enroll Compare Plans Coverage Decisions Appeals Grievances Disenrollment Organization Determination Disaster Policy Privacy Fraud Prevention Notice of Nondiscrimination Other Cigna Websites Benefitscheckup® Cigna.com Leon Medical Centers Health Plan Texas Medicaid STAR+PLUS Texas Medicare-Medicaid Plan Solutions For Customers Pharmacists Pharmacy Residents Group Plans Medicare Links Medicare.gov Medicare Ombudsman Medicare Complaint Form Formulario de quejas de Medicare Español 中文 Tiếng Việt 한국어 Tagalog Русский العربية Kreyòl Français Português Polski 日本語 Italiano Deutsch فارسی More All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Arizona, Inc., Cigna HealthCare of St. Louis, Inc., HealthSpring Life & Health Insurance Company, Inc., HealthSpring of Florida, Inc., Bravo Health Mid-Atlantic, Inc., and Bravo Health Pennsylvania, Inc. The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. Enrollment in Cigna-HealthSpring depends on contract renewal. Selecting these links will take you away from Cigna Medicare Advantage and Medicare Part D Prescription Drug Plan information. This web site uses files in Adobe Acrobat Portable Document Format (PDF). This is useful for forms that you want to view and/or print. To view or print these files, you must download and install the free Adobe Acrobat Reader. Get Adobe Reader © 2021 Cigna. All rights reserved. Site Map Customer Rights Legal Disclaimer Privacy Report Fraud Product Disclosures Nondiscrimination Notice Cigna Company Names Y0036_19_65736 Accepted Page last updated 04/08/2020