Contact Us Compelling Customer Experiences, with Omnichannel & Automated Technologies CX Outsourcing 1 2 3 4 5 Our Services Strategy, Consulting and Outsourcing Outsourcing advisory services to support business strategy, function, and service delivery. Customer Experience Outsourced CX designed to raise quality, exceed customer expectations and inspire customer loyalty. Business Operations Operational excellence design in outsourcing that boosts quality & performance, reduces costs, and time to market. Content Moderation Global 24/7 outsourced service models that empower social platforms through quality, trust, safety & insights. An inspirational client message regarding our response to COVID-19 by a Vice President of Client Operations of a global bank. Read With Our Clients We Create Performance Magic Approaching two decades of exceptional client engagement—with service delivery in over 55 languages—achieving 98% of SLA’s—delivering compliant outsourcing solutions to over 140 countries. 20+ Years of Client Engagement 55+ Service Delivery Languages 98% SLA Achievement 140+ Countries Certifications & Awards Case Studies Technology Outsourcing Employee retention and engagement levels soared through Covalen's bespoke design and delivery systems. Energy Outsourcing Award-winning Sales Outsourcing Solution designed and implemented for a leading Energy Provider. 1 2 3 4 Let's talk Discover more Contact Us Headquarters Trigon House, Arena Road, Sandyford, D18 DW35, Ireland Global Footprint Ireland / United Kingdom / Germany / Czech Republic / Poland / Slovakia / Hungary / Thailand / Singapore / Cambodia / Japan / USA Our Company About Us Group Partners Our Offices Leadership Team Our Values Services Strategy, Consulting & Outsourcing Customer Experience Business Operations Content Moderation Industries Financial Gaming Technology Utilities Resources info@covalensolutions.com Ireland: +353 1 255 2090 UK: +44 2030 262 378 ©2021 - Covalen Solutions Terms & Conditions Cookie Policy Cookies Settings By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Policy Cookies Settings Reject All Accept All Cookies