Visit the digital open house Book a private tour of the schoolBook here × Program Here we are Our school Contact Help us get better We at ThorenGruppen strive to constantly improve our business. We would love to hear what you think about our business, whether you have a complaint, a suggestion or want to give praise. For us, it is just as important to know when something works well, as when you are not satisfied. Here's how to leave comments at Thoren Innovation School: Routines for case management In the first instance, contact your school Teachers and other staff at the school, e.g. mentor, is responsible for receiving complaints. The staff is responsible for ensuring that your views reach the responsible principal / preschool director. You can file complaints both orally and in writing. This is how the school or preschool handles comments and grievances The principal is responsible for investigating your complaint. You who have submitted a comment or complaint must always receive feedback from the school / preschool on how they handle the matter. If you do not want to go to school or preschool If you have specific reasons why you do not want to submit your complaint directly to the school staff, or if you are not satisfied with how the school handles previous complaints, you can turn to the principal's quality department. Fill in our web form or email to: kvalite@thorengruppen.se. You can express your views anonymously, but then we can not contact you. It is important that your complaint is clear and concrete. It is also important that you state which school it is and if you have previously contacted the principal / preschool director regarding your complaint. When your complaint has been received by the quality department, the responsible manager appoints an investigator of the complaint. The investigator can, for example, be staff at the school in question or staff at another unit within Thoren Innovation School. The investigator will contact you regarding the case. Have you done everything as above but still not received feedback? Then contact our Quality Manager Jeanette Wilén, jeanette.wilen@thorengruppen.se, 070-845 70 67. Your name or anonymous (required) Which school / place (compulsory) Gothenburg Helsingborg Coffin Grove Malmö Solna Uddevalla Your email (required) Phone Mina synpunkter gäller: BerömKlagomålIdéer Jag som har synpunkter är: ElevFörälderAnnan person Har du tagit upp din synpunkt med någon på skolan? JaNej Mina synpunkter (obligatorisk) Thoren Innovation School Thoren Innovation School hänger inte bara med i utvecklingen – vi är en del av den. Här får du den kunskap som kommer att efterfrågas alltmer, så att du blir bäst förberedd för framtidens jobb. Här finns vi TIS Göteborg | TIS Uddevalla | TIS Kista | TIS Lund | TIS Helsingborg | TIS Malmö | TIS Solna | Huvudkontor ThorenGruppen AB Nygatan 25 903 29 Umeå Mejl: info [snabel-a] thorengruppen.se thorengruppen.se Progress Progress is our self-developed intranet for teachers, students and parents. Click here to sign in. Download the Progress mobile app via Google Play or the App Store . Data protection Click here to read more . Innovationsgymnasiet is run by ThorenGruppen , a prosperous, expansive education company with thousands of satisfied customers. Data protection We use cookies and similar storage techniques on our website. To read how we process personal data and more about cookiesread our cookie policy here. To describe briefly, we use cookies to give you customized content, relevant marketing and a better experience of our website. We also use it for statistical purposes. You agree on how you want to proceed. Necessary Performance Advertising Analysis Preferences Customize selectionAllow selected cookies & close Contact Us Feel free to leave a message