SOLUTION TCS Customer Intelligence & Insights™ AI-driven Analytics for Real-time, Personalized CX Search Contact Us Challenge Are you struggling to break down data silos and fully leverage the value of your customer, product, and operational data? Can you respond to your customers’ changing needs, buying habits, and sentiments in real time? Are you having trouble finding analytics use cases built specifically for your industry? TCS Solution What if you had a customer analytics solution that connected across legacy systems, data silos, digital channels, and devices? One that offered real-time, hyper-personalized insights, predictions, and recommendations at every point along each customer’s digital and physical journey? One built for your industry with out-of-the-box use cases for faster time-to-value? TCS Customer Intelligence & Insights™ (CI&I), the AI-driven customer analytics software solution turns data into actions so you can deliver personalized, relevant experiences that differentiate your offerings, drive engagement, and boost customer lifetime value. CI&I goes beyond horizontal analytics with pre-built, industry-specific use cases that deliver actionable insights with tailored solutions for: CI&I Features CI&I Benefits Improved omnichannel customer experiences and engagement Increased loyalty, customer lifetime value (CLV), and wallet share Faster time to value with pre-built, industry-specific analytics use cases Lower TCO with flexible architecture built with open-source components Extensible, future-focused platform designed for connected intelligence Please fill this form to book a demo. Yes, I have read the Privacy Policy and would like to receive related marketing communication from TCS via email Book a Demo TCS Customer Intelligence & Insights™ Industry Solutions DIGITAL SOFTWARE & SOLUTIONS Customer Analytics for Insurance Deliver personalized L&A insurance experiences that drive profitable growth. View More SOLUTIONS INDUSTRIES PARTNERS ABOUT US CONNECT WITH TCS LinkedIn opens in a new window Twitter opens in a new window Youtube opens in a new window Contact Us Cookie Policy Customise Cookies Disclaimer Privacy Policy ©2021 Tata Consultancy Services Limited. All Rights Reserved. Cookie Notification Banner We use cookies to give you the best possible experience on our website. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. To find out more, read our updated Cookie Policy Decline Optional Cookies Accept All Cookies Customise Cookies