About Us What We Do Culture & People Careers News & Awards Contact EN BIMA’S PURPOSE IS TO PROTECT THE FUTURE OF EVERY FAMILY We live in a world where billions of people are not protected against life’s biggest financial and health risks. We are working towards a future where all families are secure. How we bring our purpose to life We challenge the status quo in emerging markets. We do what others said couldn’t be done. In ten years we have changed the way emerging market consumers experience financial and health services by unlocking the power of mobile technology. EMERGING MARKET CONSUMERS We address the unique problems of consumers in emerging markets. We created the concept of mobile micro-insurance where there was nothing before. EXPERIENCE We make sure customers want BIMA to be part of their lives by focusing on the entire customer experience and we replicate this across countries and continents. FINANCIAL AND HEALTH SERVICES We create integrated insurance, health and financial services that offer accessible, affordable products for the mass market. UNLOCKING THE POWER OF MOBILE We combine technology with a human touch to fully serve our customers. We empowered agents with technology when others thought leveraging agents to sell low-cost insurance wouldn’t work. Our Customer Promise Our customer promises represent the commitments we make to each and every customer. We use them as our compass to guide how we design, distribute, and deliver our products and services. Simple We design products that are straightforward, with as few terms and conditions as possible. Trustworthy We deliver a high-quality service to our customers each and every time. Affordable We offer products that are relevant, affordable and good value for money. Caring We treat our customers as individuals. We educate customers on the product and treat each customer as a valuable person. Privacy Policy Modern Slavery and Ethics BIMA (also registered as MILVIK AB) Aviation House 125 Kingsway, London WC2B 6NH © 2020 We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT