For partners Ecowater START CONTACT SERVICE contact If you have any problem or question related to our device, please contact the partner from whom you made the purchase. You can find the contact details of your nearest Partner easily in the Partners tab . However, before you call a specialist, you can use these basic tips. What to do before calling the service? Before calling the service, check: 1. Does water flow through the device? Set the softener screen to show the current flow: Open any valve located behind the device in the pipeline and check if the device shows water flow. 2. Is the AC adapter plugged into a power outlet and is there electricity in? 3. Is there salt in the brine tank and is no salt deposit formed? Our devices have long-term guarantees and quality certificates. Cookies policy Copyright © 2014 Epuro Polska Sp. z o. o Design: Maciaszczyk Interactive