SINCH NAMED A CPAAS LEADER IN IDC MARKETSCAPE LEARN MORE Close notification CTA Talk to an expert Menu VIBER BUSINESS MESSAGING Engage users with rich content and secure business chats. Capitalize on Viber's active, engaged audience of 1 billion users in 190+ countries. Talk to an expert See documentation Build trust and stand out with Viber Branded business messages Treat customers like friends! With Viber you can list your brand in the sender ID, making messages more personal. Cost-efficient delivery With Viber Business Messaging, you only pay for delivered messages. Security first Everything sent over Viber is end-to-end encrypted so you can be sure your conversations are secure. Step up your business messaging Whether you want to plug Viber for Business into your existing tools or build a Viber Chatbot, there’s an integration suited for your business needs. With Viber for Business you can initiate conversations with your customers to promote your brand and send useful, timely notifications. And Viber Chatbots lets you streamline user communications and engage with your audience 24/7 with automated conversations. Talk to an expert See documentation Build meaningful relationships with rich two-way messaging in a branded environment Go past the 160-character limit and connect with a global user base on Viber. With a branded business profile page, your users will recognise you by the verified checkmark. Use chatbots for automated conversations and easily integrate with your CRM, contact center, and other business tools. Try for free See documentation Build secure business chats with a global userbase Go past the 160-character limit Stand out from traditional SMS by combining text, files, images, and CTA buttons for a streamlined chat. Simple and quick integration Use Viber with our omnichannel Conversation API to gather all your messaging channels in one place. Insights and analytics Track, monitor, and improve Viber messages as well as user interactions in real time, with Conversation API. Real-time user experience Checking an account status, scheduling, in-chat purchasing – put everything your customers could want at their fingertips. World-class customer service Never let a customer down! Use chatbots to answer FAQs, direct chats to an agent and be available 24/7. Personalized content Customize your message with interactive links and messages. Whether you use Viber Business Messages or Viber Chatbots, your chats stay relevant and contextual. Improved overlay Viber ensures lower block rates by allowing users to preview and allow future messages. Have questions? What is Viber Business Messaging? What is a Viber chatbot? Why use Sinch for Viber messaging? Mobile CX insights E-book 7 things to consider when choosing an AI platform Get the e-book E-book 10 golden rules of building an outstanding AI chatbot experience Get the e-book Feb 17, 2021 3 min read Sinch establishes leadership in U.S. voice communications by acquiring Inteliquent Read article View all insights Talk to a Sinch expert for Viber Business pricing Talk to an expert Related products Conversation API One conversation. One customer profile. One API. All the messaging channels you need! Learn more WhatsApp Create automated chats, build trust, and enrich the customer journey. Learn more Facebook Messenger Connect with 1 billion global users on Facebook Messenger for Business. Learn more Instagram Take user experience to the next level with real-time conversational commerce on Instagram. Learn more SMS Send and receive text messages at scale through a single connection. Learn more Channels Sinch supports a wide range of channels so you can reach your customers wherever they are. Learn more Talk to an expert Talk to an expert Try for free Home Talk to an expert Americas - Atlanta, GA, USA +1 470 300 8394 Mon-Fri 9am-6pm EST EMEA - Stockholm, Sweden +46 8 446 828 03 Mon-Fri 9am-6pm CET APAC - Singapore +65 315 83155 Mon-Fri 9am-6pm UTC Footer PRODUCTS SOLUTIONS COMPANY © 2021 Sinch All Rights Reserved Footer Utility Privacy Policy Security Messaging Compliance Cookie Statement Legal Terms Glossary Social LinkedIn Youtube Twitter Facebook Instagram Life is better with cookies. Most people would agree cookies make life better. For us, they help us make our site and marketing better. But if you don’t like cookies, that’s cool – you can let us know by clicking the settings button! Accept all cookies Cookie settings