Born Free £ GBP ADOPT DONATE SHOP SUBSCRIBE OPEN MENU FREQUENTLY ASKED QUESTIONS Do you have a question about our work? The most frequently asked questions we receive are listed below. If they do not answer your question, please contact us and we will be happy to help. CONTACT US What is Born Free's postal address? Born Free Foundation 2nd Floor Frazer House 14 Carfax Horsham West Sussex RH12 1ER UK CONTACT US Who can help me with my adoption/merchandise queries? ADOPT AN ANIMAL VISIT OUR ONLINE SHOP I live overseas - can I support Born Free? Yes. If you live abroad, the extra postage will be added automatically. DONATE AND BECOME A BORN FREE SUPPORTER Do you accept direct debit? Yes. You can adopt an animal or make a regular donation through direct debit. Once you set up a direct debit, it will continue until you decide to cancel it with your bank. Adoptions taken out with direct debit will be automatically renewed. DONATE AND BECOME A BORN FREE SUPPORTER ADOPT AN ANIMAL How long does my adoption last? Your adoption will last for one year. After your initial gift pack, we will send you an update all about your adopted animal and the project in both spring and autumn. If you paid for your adoption with a one-off payment, we will contact you when your adoption is due for renewal. If you paid for your adoption by direct debit, your adoption will be automatically renewed. ADOPT AN ANIMAL ADOPT MAGAZINE How do I renew my adoption? Your adoption will last for one year. If you paid for your adoption with a one-off payment, we will contact you when your adoption is due for renewal. If you paid for your adoption by direct debit, your adoption will be automatically renewed. ADOPT AN ANIMAL ADOPT MAGAZINE Will I be the only person who adopts an animal? Born Free adoptions are a co-sponsorship programme which means multiple people can adopt the same animal or species. ADOPT AN ANIMAL ADOPT MAGAZINE How is my adoption money spent? Every year, Born Free rescues and protects thousands of animals around the world. Whether this is funding anti-poaching patrols, key research initiatives or providing lifetime care for rescued animals, the money raised from our adoption programme funds key work and helps to provide a better future for wildlife. Money from your adoption will be used to directly fund the care and/or protection of the adopted animal/species, as well as to fund other key Born Free initiatives and projects. ADOPT AN ANIMAL ADOPT MAGAZINE How do I place an order for merchandise? VISIT OUR ONLINE SHOP You can also place an order by contacting us on 01403 240170. CONTACT US Where is my merchandise order? Please allow 28 days for delivery. If this period has elapsed, please contact us on 01403 240170. CONTACT US Do you accept used postage stamps? Yes. This is a great way for us to raise extra money for wildlife. Please send your used postage stamps to: Born Free Stamp Appeal PO Box 638 Fareham Hampshire PO14 9JJ Who do I make donations by cheque payable to? Please make cheques payable to the ‘Born Free Foundation’. Thank you! Does Born Free only focus on wild animals, or domestic and companion animals as well? Born Free does not work with domestic or companion animals, although we do have affiliations with organisations working in these areas. ABOUT US How can I report my concerns about captive wild animal suffering? Please report your concerns about captive wild animals via our RAISE THE RED FLAG online form. FIND OUT MORE ABOUT CAPTIVE ANIMALS I've informed Born Free of a captive animal in need of rescue, what happens next? Born Free regularly receives calls for help in regard to captive animals in need. Sadly, there are many more animals in need of rescue than there are sanctuary spaces worldwide - it is therefore vital we use precious sanctuary spaces not only to rescue animals in need, but also to highlight the problems facing captive wildlife (eg, private ownership, trade, substandard zoos, etc). We therefore have many considerations to make when we are informed about a captive animal in need - this FLOWCHART will give you an idea of what we must take into account when we receive information from supporters. REPORT YOUR CONCERNS ABOUT CAPTIVE WILD ANIMALS Can I volunteer on a field project for Born Free? Wherever possible, we encourage the employment of people native to the region in which we are working, because we believe conservation stands a far better chance of becoming fully supported by communities if local people are direct stakeholders. However, international volunteers are an invaluable asset to wildlife conservation and we want to encourage people with the desire and motivation to make a difference. Some of the projects we support offer volunteer opportunities. FIND OUT MORE ABOUT VOLUNTEERING ON A BORN FREE-SUPPORTED PROJECT UPDATE DIRECT TO YOUR INBOX Sign up to get the latest Born Free news about our work and how you can help, delivered straight to your inbox. SIGN UP NEWS NEW FRENCH LAW TO PROVIDE GREATER P... Born Free welcomes new legislation which will bring an end to the use of certain wild animals for entertainment and fur ... READ MORE SOCIAL MEDIA "If winter comes, can spring be far behind?" ❄️🐻🌱☀️ ~ PB Shelly 📷 @OBRCRussia https://t.co/SMtCmdXaPo FOLLOW US @BornFreeFDN ADOPT DONATE SHOP FOLLOW US ON © 2021 - Born Free Foundation 2nd Floor, Frazer House, 14 Carfax Horsham, West Sussex, RH12 1ER The Born Free Foundation is a registered charity. (Charity Number: 1070906). Registered as a company limited by guarantee (Number 03603432) (England & Wales). Website by PMW Contact | Annual Reports | Captive Animal Report Form | FAQs | Leave a Legacy | Fundraising Promise | Privacy Policy | Equal Opportunities and Diversity Policy | Terms & Conditions | Sitemap | Careers We use cookies to improve your experience of our website. By clicking accept you consent to our cookie policy. You may block cookies at any time. For further details please see our policy. Accept