Go To Main Content Business Personal Investors Open An Account Online Banking Login Select Account Type Identity Theft What is Identity Theft? Identity theft occurs when someone acquires your personal information and uses it without your knowledge to commit fraud or theft. It is a serious crime and cases are growing. An all too common example is when an identity thief uses your personal information to open a credit card account in your name. LEARN MORE ABOUT HOW TO PROTECT YOURSELF FROM IDENTITY THEFT Preventing Identity Theft HELPFUL HINTS FROM BANKING EXPERTS Don't give out personal information on the phone, through the mail or over the Internet unless you've initiated the contact or are sure you know whom you're dealing with. Don't carry your Social Security card with you; leave it in a secure place. Carry only the identification and credit and debit cards that you need. Don't put your address, phone number, or drivers license number on credit card sales receipts. Social Security numbers or phone numbers should not be put on your checks. Shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired charge cards that you're discarding, and credit offers you get in the mail. Secure your credit card, bank, and phone accounts with passwords. Avoid using easily available information like birth date, the last four digits of your SSN, or your phone number. When opening new accounts, you may find that many businesses still have a line on their applications for your mother's maiden name. Use a password instead. Secure personal information in your home, particularly if you have roommates or hire outside help. Promptly remove mail from your mailbox. If you're planning to be away from home and can't pick up your mail, call the U.S. Postal Service at 1-800-275-8777 to request a vacation hold. Ask about information security procedures in your workplace. Find out who has access to your personal information and verify that records are kept in a secure location. Ask about the disposal procedures for those records as well. Before revealing any personally identifying information (for example, on an application), find out how it will be used and secured, and whether it will be shared with others. Ask if you have a choice about the use of your information. Can you choose to have it kept confidential? Protect Your Identity: What Older Adults Should Know: click HERE for more. Test yourself with this fun crossword puzzle. How to Check Your Credit Report Order a free copy of your credit report at least once a year. Review the report to ensure that it is accurate and includes only those activities you have authorized. By checking your report on a regular basis you can catch mistakes and fraud before they wreak havoc on your personal finances. Don't underestimate the importance of this step. GET YOUR CREDIT REPORT Credit Bureaus Equifax - www.equifax.com To order your report, call: 1-800-685-1111 To report fraud, call: 1-800-525-6285 Experian - www.experian.com To order your credit report or to report fraud, call: 1-888-EXPERIAN (397-3742) TransUnion - www.transunion.com To order your report, call: 1-800-916-8800 To report fraud, call: 1-800-680-7289 To learn more about identity theft, please call us at 866.604.2006 or visit a branch. FIND AN INVESTAR BANK NEAR YOU LOCATIONS ABOUT US About Investar Careers Investor Relations Board of Directors Disclaimers Privacy Policy Contact Us LOCATIONS Alabama Louisiana Texas BUSINESS Checking Savings, CDs & Money Market Business Loans Credit Cards Treasury Management Business Online Banking Other Services PERSONAL Checking Savings CDs & IRAs Mortgage Loans Personal Loans Online Banking Other Services LEARN Identity Theft Phishing Online Security Practices Corporate Security Security Awareness Scams GIVE US A CALL Customer Service: 866.604.2006 Online Banking: 855.306.8574 eAccount Opening: 855.981.7827 Consumer Loans: 855.567.2210 Fax: 225.757.7116 Telephone Banking: 877.845.7827 After Hours Lost/Stolen Debit Card: 800.500.1044 After Hours Lost/Stolen Credit Card: See Details ©2021 Investar Bank, National Association. All Rights Reserved. Connect With Us