Apply Rates Locations Contact The Credit Union Difference Welcome to InTouch Credit Union! Become a Member Membership Has Meaning at InTouch Credit Union Credit unions offer financial products and services, and accounts are insured up to $250,000 by the National Credit Union Administration (NCUA), a government-backed insurer. While you can see some surface similarities between credit unions and banks, you might be surprised to learn there are many significant differences between them, including who they work for and the way they operate. Here are a just a few ways the two differ: Find a Branch Near You Ownership One big difference between credit unions and banks is ownership. Credit unions are owned by their members (we refer to account holders as members, not customers). If you’re a member, the credit union is, in part, owned by you. Therefore, the credit cards and accounts you have at that institution are working for you - and other members. Banks, on the other hand, are owned by stockholders. The credit cards and accounts a customer holds at a bank are working for the stockholders' interests first – not their customers. Personalized service A major benefit of being a member of a local credit union, like ITCU, is the ability to receive more personalized service than those who do business with larger banks. Because credit unions work with a smaller, select member base, there is more of a one-on-one experience between staff and members. Better rates and programs Some of the best benefits of a credit union are in the value of the accounts and services they provide to their members. Because we do not have to pay a return to stockholders first, credit unions, on average, are able to offer better rates and lower cost programs than banks. Who gets the profits? Another difference between banks and your local credit union is where the profits go. When you do business with a bank, much of the profit goes to stockholders. But with credit unions, which are not-for-profit entities, profits are returned to the members in many ways, including lower fees and loan interest rates, and higher deposit account dividend rates. Guidance and education Because the main purpose of a credit union is to promote financial responsibility among its members, we always act with our members’ best interests in mind. This happens in many ways, from offering lower rates on our products, offering account types for all stages of life and even hosting occasional workshops or seminars on budgeting and saving. Use your local credit union as your personal financial resource and remember – the ITCU way is to always be working for you and your financial well-being! Become a Member Previous Apply Online 800-337-3328 7:30am–8pm CST Mon-Fri 9am–3pm CST Saturday Next About InTouch Rates Locations Contact Us About ITCU 800-337-3328 ABA/Routing Number: 311079474 Mail/Loan Payoff Address: P.O. Box 250169 Plano, TX 75025-0169 Disclosures Privacy Policy COMPLAINT NOTICE Site Map This credit union is federally insured by the National Credit Union Administration. Equal Housing Lender. NMLS ID# 446266. Rates may be fixed or variable and may include discounts or other promotional conditions. “APY” refers to Annual Percentage Yield. InTouch, and its Subsidiaries are licensed by Secure Axcess, LLC under U.S. Patent No. 7,631,191. Copyright © 2021 InTouch Credit Union