EETT FOR CONSUMERS FOR OPERATORS FOR MEDIA & ANALYSTS A A A Search Home Advice for Consumers About Electronic Communications About Electronic Communications About Telecommunications About Domain Names About Electronic Signature Useful Links Measurements of DVB-T reception capability Recommendations for Consumer Protection The Consumer Service Sector (CSS) of EETT, which has been operating since 2002, provides information and services to consumers and also, processes their written complaints in cooperation with the Telecommunications, Spectrum and Postal Services Directorates. For consumer issues please contact the Consumer Service Sector: 801 11000 80 (fixed) or 210 6151194 (mobile). For complaints: Οnline Complaint Form 60 Kifissias Avenue, 151 25 Marousi, Athens, Greece fax: 210 610 5049 katanalotes@eett.gr or consumers@eett.gr EETT's Privacy Policy HELLENIC TELECOMMUNICATIONS & POST COMMISSION 60 Kifissias Avenue 151 25 Maroussi Athens, Greece Tel.: +30 210 6151000 (09:00-14:30 EET) For consumers: +30 210 6151194 (09:00-12:00 EET) Fax: +30 210 610 5049 Email: info@eett.gr EETT Electronic Communications Postal Services For Consumers For Media & Analysts Useful Links Contact Terms Of Use Privacy Notice :: Web Site developed by EETT IT Department

EETT FOR CONSUMERS FOR OPERATORS FOR MEDIA & ANALYSTS A A A Search Home Postal Services Licensing - Register Licensing - Register Search for Postal Services Companies Postal service operators are defined as companies that operate commercial conveyance of letters and other addressed consignments. All postal operators are required to file a notification of their operations with EETT. The arrangement constitutes a listing scheme under which the companies are registered, so that EETT can ensure among other requirements that the companies establish adequate procedures, for instance handling of undeliverable items in order to protect the consumers. Postal undertakings may provide under General Authorisation postal services, which do not fall within the scope of the Universal Postal Service defined in Law 4053/2012 (Gov. Gazette 44/A/2012), after registering with the Postal Undertakings Register kept by EETT, according to the “Regulation on General Authorisations for the Provision of Postal Services” (Gov. Gazette 46/B/2009). Registration in the Register constitutes the General Authorisation. Postal undertakings may provide postal services that fall within the scope of the Universal Postal Service, provided they hold an Individual License issued by the EETT upon their request, according to the “Regulation on Individual Licenses for the provision of Postal Services” (Gov. Gazette 1439/B/2009). Registration in the Register constitutes the Individual License. HELLENIC TELECOMMUNICATIONS & POST COMMISSION 60 Kifissias Avenue 151 25 Maroussi Athens, Greece Tel.: +30 210 6151000 (09:00-14:30 EET) For consumers: +30 210 6151194 (09:00-12:00 EET) Fax: +30 210 610 5049 Email: info@eett.gr EETT Electronic Communications Postal Services For Consumers For Media & Analysts Useful Links Contact Terms Of Use Privacy Notice :: Web Site developed by EETT IT Department