You are in the site Personal Business Log in Register Search Open Menu Lost, stolen or damaged cards Report your lost or stolen card If you’ve lost your card or it’s been stolen, it’s important to let us know as soon as you can, so we can cancel your card. Use the Barclaycard app If you have the Barclaycard app, open it and choose ‘quick links’. Then select ‘Cards’ and then ‘Report card lost or stolen’. Give us a call Call from the UK 0800 161 5308 and press option 1 Call from abroad +44 1604 230 230 You can also use our Next Generation Text or SignVideo services. Find out more about our call charges. Please check with your service provider if you are calling from outside the UK. Apple user? Chat to us using Apple Business Chat If you have an iPhone or iPad, you can chat with us 24 hours a day, every day, using Apple Business Chat. Report your damaged card Whether you’ve snapped your card by accident or the chip’s worn away, you can order a new one online in no time. Online servicing Log into your Barclaycard online servicing account, select ‘Account services’ from the menu tab, and click on ‘Order a replacement card’. Forgotten your username or ID number? Use the app If you have the Barclaycard app, log in and select ‘Cards’, then 'Replace a damaged card' and follow the instructions. We’ll get your new card to you within three to five working days. Find out about Emergency card replacement and cash advance Using your card abroad Barclaycard online services Alerts and updates Purchase protection Fraud monitoring Find a Barclaycard Eligibility checker Find the right Barclaycard for you Cards for building your credit history Cards for balance transfers Cards for earning rewards Cards for purchases Tools and calculators Balance transfer calculator Repayment calculator Interest calculator Fraud fighter Credit builder Help and support Why get a credit card? Understanding interest Money worries Fraud protection FAQs Contact us We've fewer colleagues to speak to you in our contact centres at the moment, which is having an impact on call wait times - we're truly sorry about this. If you need to get in touch, please visit our contact us page. Download the Barclaycard app Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England number 9740322. Registered office: 1 Churchill Place, London E14 5HP Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board. © Barclaycard 2021 Cookies We would like to collect data from your device while you use this website. We do this using cookies. You can find out more in our cookie policy. Collecting this data helps us provide the best experience for you, keeps your account secure, helps us provide social media features and allows us to personalise advert and service message content. Please select 'Accept all' to consent to us collecting your data in this way. To see other data collection options, select 'Preferences'. Preferences Accept All