CUSTOMERS WATER WASTEWATER DEVELOPMENT PROGRAM CAPITAL PROGRAM ABOUT US BIDS STRATEGIC PLANNING Mount Pleasant Waterwork's Strategic Plan serves as a blueprint for future decision-making by developing our vision, core values, and establishing our priorities and goals.The framework presented in this document will help guide organizational decisions and resource allocations over the course of five years. Annual Reports Overview of annual accomplishments 2020 Report 2019 Report Annual Plans Outline of annual work plans 2021 Plan WATERSMART ONLINE ACCOUNT LOGIN MAKE ONE TIME PAYMENT STAY CONNECTED WITH US QUICK LINKS • EMPLOYMENT • WATER QUALITY REPORTS • NEWS HOW TO FIND US MOUNT PLEASANT WATERWORKS Address: 1619 Rifle Range Road Mount Pleasant, SC 29464 Phone: (843) 884-9626 Email: Contact Us WEEKLY OFFICE HOURS Monday thru Friday 9:00 AM - 5:00 PM Saturday CLOSED Sunday CLOSED © 2021 MOUNT PLEASANT WATERWORKS. ALL RIGHTS RESERVED. WEB DESIGN BY INTERCOASTAL NET DESIGNS

CUSTOMERS WATER WASTEWATER DEVELOPMENT PROGRAM CAPITAL PROGRAM ABOUT US BIDS VISION/MISSION/VALUES OUR VISION: Through the unified and committed efforts of each and every employee, Mount Pleasant Waterworks will be a leader in our industry and community. OUR MISSION: To provide our customers with reliable water and wastewater services of exceptional quality and value, while protecting public health and the environment. OUR VALUES: Fairness: To our customers, employees, and other stakeholders. Integrity: In all actions by employees and commissioners. Quality: In our products, services, and processes. STRATEGIC PLAN: We have developed our goals, objectives, and strategies around four strategic target catergories: Financial Stability, Workforce Development, Customer Satisfaction, and Operational Excellence. The strategic target structure helps to organize the various goals and strategies of our Strategic Plan. Our Strategic Plan serves as the blueprint for decision-making for the future. It provides a structure by which annual reviews can be accomplished to ensure that the goals and objectives maintain relevant over time. By laying out a course of action, the Strategic Business Plan represents a process to make fundamental decisions that shape our future. WATERSMART ONLINE ACCOUNT LOGIN MAKE ONE TIME PAYMENT STAY CONNECTED WITH US QUICK LINKS • EMPLOYMENT • WATER QUALITY REPORTS • NEWS HOW TO FIND US MOUNT PLEASANT WATERWORKS Address: 1619 Rifle Range Road Mount Pleasant, SC 29464 Phone: (843) 884-9626 Email: Contact Us WEEKLY OFFICE HOURS Monday thru Friday 9:00 AM - 5:00 PM Saturday CLOSED Sunday CLOSED © 2021 MOUNT PLEASANT WATERWORKS. ALL RIGHTS RESERVED. WEB DESIGN BY INTERCOASTAL NET DESIGNS