HISTORY MELI PARK PROFESSIONAL JOBS CONTACT ICON ICON ICON ICON NL FR AND Home Products Recipes All about honey Inspiration ONLINE STORE Right of withdrawal Return Policy – Meli Whatever the reason, you can return your products. You can discover our conditions via the page below. You can return the products to Meli nv within 14 days after your online purchase has been delivered. Send an e-mail to info@meli.be for this Return your products unused, undamaged and in full. This in the original, undamaged, original packaging, together with all accessories, the instructions for use and the accompanying invoice or delivery note. You can return the products within this period: a) return at your own expense and responsibility to: Meli nv; b) subject to payment of the transport costs, have it collected by Meli nv, if it concerns large consignments of more than 10 kg. Right of withdrawal – reflection period This provision applies exclusively to internet sales to consumers. According to art. 47 ff of Book VI of the Code of Economic Law, the consumer can exercise a right of withdrawal within 14 calendar days after taking possession of the product without penalty and without stating reasons. The moment of delivery is deemed to be the same as when the goods are taken into possession. This period must allow the customer to assess the purchased product “as in a shop window”. Used, damaged or incomplete products cannot be taken back. If the consumer wishes to make use of this option, this can be done by returning the completed and signed withdrawal form to Meli nv. In addition, within 14 days of notification of the decision to revoke, he must return the products in the original, undamaged and original packaging, together with all accessories, the instructions for use and the invoice and/or delivery note: either at his expense and under his responsibility (Meli nv is therefore not liable for any damage, theft or loss that occurs when the packaging or the product is returned) to: Meli nv; or, only for large consignments, subject to payment of an intervention in the transport costs of € 25, have it collected by Meli nv. Een product waarvan de verzegeling door de consument is verbroken of niet in zijn originele verpakking wordt opgestuurd, komt niet in aanmerking voor herroeping. Voor producten die het voorwerp uitmaken van opeenvolgende, regelmatige leveringen, beginnen de verzakingstermijn te lopen de dag na de eerste levering/inbezitname. Voor opgesplitste leveringen van éénzelfde bestelling, begint deze te lopen vanaf de dag na de levering/inbezitname van het laatste deel van diezelfde bestelling. Indien de consument zich houdt aan de voorwaarden van het herroepingsrecht, zal Meli nv onverwijld en uiterlijk binnen de 14 dagen na inontvangstname van de retourzending dan wel na ontvangst van bewijs van de consument van verzending van de retourgoederen, zorgen voor de terugbetaling van de betaalde bedragen. MELI PRODUCTEN Vloeibare honing solid honey Specialties chocolate Chanflor royal jelly honey sticks honey wafers honey cake honey candies RECIPES ALL ABOUT HONEY INSPIRATION HISTORY JOBS CONTACT PROFESSIONAL © 2019 Meli nv – Privacy policy – Contact Meli – Right of withdrawal – General terms and conditions Meli NV – Handelsstraat 13, B-8630 VEURNE Tel: +32 (0)58 310 310 e-mail: info@meli.be VAT BE0411 905 847 – RPR/RPM Veurne ✕ Want to stay informed of the latest Meli news? Sign up and receive the Meli . newsletter every month