ORBEA REGISTER BICYCLES E-BIKES GEAR SUPPORT BLOG TERMS AND CONDITIONS LEGAL NOTICE AND TERMS OF USE PRIVACY POLICY COOKIE POLICY In compliance with the provisions of Organic Law 34/2002, of 11 July, on Information Society Services and E-Commerce, Orbea (hereinafter referred to as 'The Service Provider') has drafted this legal notice. By accessing this website (www.orbea.com), you agree to be bound by all the clauses contained in this legal notice, as well as by all other relevant regulations. By browsing this website, you are deemed to have fully understood and agree to these terms and conditions, as well as the changes introduced henceforth. The Service Provider reserves the right to make changes on the contents of this website as they see fit without prior notice, adding or deleting contents or services, or changing their arrangement, layout or location. Since these terms and conditions may change, you are advised to check them every time you access this website. LEGAL NOTICE AND TERMS OF USE. General information The owner of this website is: Orbea S. Coop. Entered in the Central Registry of Cooperatives of the Basque Government. No. 86/3 on 4-8-1987 TIN F-20032348 Registered office: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia) Phone number: +34 943 171 950 Email address: orbea@orbea.com Website contents As a general rule, the services and contents on this website shall be available in Spanish, without prejudice to the use of other languages, as seen fit by the Service Provider. The Service Provider shall not be held responsible for misunderstandings stemming from users' lack of understanding of the language used on this website. The Service Provider shall be able to freely change the website contents without prior notice, deleting or moving some of them, or modifying their localization and access routes, without need to account for them and without taking responsibility for the consequences for users. Intellectual and industrial property rights All the contents of this website, including, but not limited to, texts, graphics, images and designs, and the intellectual property rights associated with said contents, as well as all brands, trademarks and distinguishing features, are solely owned by the legal owners of the website. All rights are reserved to them. All the contents of this website are protected by intellectual and industrial property laws, having been registered in the relevant public records. In addition, all models contained in this website, including those created with the use of the customization tool, MyO, remain the intellectual property of Orbea. We reserve the right at any time to alter bike specifications, features, prices and colours without prior notice. No part of this website may be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, mechanical, photocopy, recording, or any other - without written permission from the Service Provider or website owners. Any unauthorized use shall be considered as a serious failure to comply with intellectual and industrial property laws. The Service Provider shall not be held liable for the damages caused by the website contents by users accessing them, nor for the offenses incurred by said users when browsing this website. To send your comments on compliance with intellectual or industrial property laws, or on the contents of this website, you can write an email to orbea@orbea.com. The Orbea Content section offers other contents and images available for download. These materials may be used for personal, non-commercial and entertainment purposes only. Users may customize (add logos, colors, etc.) the product designs offered o this website. In this regard, Orbea respects intellectual and industrial property rights and requests that users of this website do the same. Orbea accepts no responsibility for the violation of intellectual and industrial property rights that might occur, which are the sole responsibility of their creators. Users grant Orbea a free, worldwide, perpetual and non-exclusive license, with the right to sublicense, reproduce, distribute, transmit, create derivative works, display and publicly execute any content or other material or information (including ideas for new or improved products or services) that are communicated to the Service Provider through any means and in any form. Users can display creations and access materials stored on this website solely and exclusively for personal, non-commercial and entertainment purposes. Liability disclaimer By using this website, you agree to comply with the regulations in force and to avoid uses that might be illegal, affect the rights and freedoms of third parties, or have a negative impact on the website itself (damage, saturation, slow running, etc.), with negative consequences for the Service Provider or for other users. Users shall be held solely responsible for their access to and use of this website, and the Service Provider shall not be held liable for the direct or indirect physical, logical, moral or personal consequences of said access and use. The Service Provider shall be entitled to hold users responsible for misuses of this website resulting in damage to third parties or introducing malware, corrupting the website contents, affecting website functioning, or damaging other users' software or hardware. The Service Provider shall be entitled to redirect claims, compensation payments, fines or administrative sanctions to the users of this website when said claims, payments, fines or sanctions are the result of improper use of this website. The Service Provider shall not be held liable for the information published on this website if said information has been tampered with or introduced by unrelated third parties. Likewise, the Service Provider shall not be held responsible for the information and contents shown on forums, chat sessions, blogs, comments, social media and other platforms where third parties can independently share their views on this website. In any case, the Service Provider undertakes to remove any contents contravening national or international laws, or against morals and public order, also removing links to offensive or criminal sites and informing the relevant authorities. If you happen to find contents on this website that you consider to be offensive against morals or public order, or to constitute a violation of national or international laws, you are advised to inform the owner of this website immediately. Users shall not be entitled to use the contents of this website against the law, against what is customary or against public order. Nor shall they reproduce, transmit, disseminate, transform, change or manipulate the website contents. If you have heard of an action that might be damaging or might damage the functioning of this website, or that might alter its contents, please inform the Service Provider immediately. Users under age In order to view the contents or use the services on this website, users under age must have the consent of their parents or guardians. The latter shall be held responsible for their access to contents and/or services. Links The Service Provider shall not take responsibility for external links on this website to sites of third parties nor for the information contained in them. Users shall be solely responsible for accessing said sites in accordance with their own terms of use. The Service Provider reserves the right to remove any links directing to illegal sites or contents affecting the property or the rights of third parties. The contents of this website cannot be used to show, place or advertise contents without the Service Provider's consent, nor to send information or advertisements, even if they are free to use. The links or hyperlinks to this website included in third-party websites shall direct to the website as it stands rather than to versions containing false, inaccurate or misleading statements or leading to unfair or illegal actions against the Service Provider. The Service Provider shall not be held liable for the reliability or the speed of the hyperlinks on this website redirecting to other websites. The Service Provider cannot ensure the adequate functioning of said links nor be responsible for the contents or services they give access to, nor the adequate functioning of the sites they redirect to. PRIVACY POLICY. Orbea, as owner of the website, is strongly committed to complying with regulations in the area of personal data protection and ensures full compliance with the obligations set out therein. Taking into account the nature, scope, context and purposes of the data processing as well as the risks of differing likelihood and seriousness for the rights and freedoms of individuals, Orbea will apply appropriate technical and organizational measures to ensure and to be able to demonstrate that the data processing complies with EU Regulation 2016/679 from the European Parliament and Council of April 27, 2016, related to the protection of individuals with regard to the processing of personal data and the free circulation of these data. Said measures will be reviewed and updated by Orbea as necessary. Users acknowledge that before providing any type of data and/or information they have read, understood and expressly accepted the present privacy policy and the terms contained herein. For and questions or clarification regarding this policy, you may contact us at this email address: privacy@orbea.com When requesting data, the owner of the website must indicate which are mandatory (for example, indicating this requirement with an asterisk in the field of the corresponding form).In the case that all of the data are not provided, the owner of the website does not guarantee that the information and services provided will completely meet the user’s needs. Users are required to submit truthful, accurate and complete information about their identity. Users are responsible in all cases for the truthfulness of the data they provide, and the provider reserves the right to exclude from the services provided any user who provides false information, notwithstanding other legal actions that may be taken. Orbea informs you that the personal data provided will be processed in a legal, honest and transparent manner in relation to the interested party. Said data will be collected for specific, explicit and legitimate purposes and they will not be subsequently processed in any way that is incompatible with said purposes; they will be appropriate, pertinent and limited to the needs in relation to the purposes for which they will be processed; it will be ensured that they are accurate and up-to-date; they will be kept in such a way that allows the identification of the interested parties for a period of time that is no longer than necessary for the purpose of the processing of the personal data; and they will be processed in such a way that ensures appropriate security of the personal data, including protection against unauthorized or illicit processing and against their loss, destruction or accidental damage, through the application of appropriate technical or organizational measures. In the case that you make a purchase in the USA, those responsible for the data processing for the management of the online purchase will be Orbea USA LLC and Orbea, S. Coop., who in turn is responsible for other processing carried out and specified in the present privacy policy (who is also identified as Orbea). In the case that you make a purchase within the European Union, those responsible for the data processing for the management of the online purchase will be Fine Trade GMBH and Orbea, S. Coop., who in turn is responsible for other processing carried out and specified in the present privacy policy (who is also identified as Orbea). INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF ON-LINE PURCHASES Data processing “controller” ORBEA, S. COOP. Identity: Orbea Sociedad Cooperativa. Tax ID No.: F-20032348 Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia). Telephone: +34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com Data processing “controller” ORBEA DISTRIBUCION ONLINE, S.L. Identity: Orbea Distribución Online S.L. Tax ID No.: B-95813838 Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia). Telephone: +34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com Data processing “controller” DOCOMO FINE TRADE GMBH Identity: Docomo Fine Trade Gmbh Tax ID No.: ATU 66342157 Street address: Marktplatz 14, 6850 Dornbirn, (Austria) Telephone: +49 211 970 20-344 Email: office@fine-trade.org Data protection delegate contact information: Dominik Schomm “Purpose” (of the data processing) AT ORBEA, WE MANAGE CUSTOMER INFORMATION TO MANAGE THE PURCHASES MADE. At Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH, we process information provided by interested persons in order to manage the purchases made. In order to offer you products and services according to your interests and to improve your user experience, we will develop a “commercial profile” based on the information you provide. No automated decisions will be made based on this profile. How long will we keep your data? The personal data provided will be kept for as long as the contractual relationship exists, for the legally stipulated periods, unless a request is made by the interested party to delete them. On the date the contract is terminated, the data will be blocked in order to prevent their processing, except to make them available to Public Administrations and Courts, to respond to any possible responsibilities generated by the processing and only during. “Legitimacy” (of the data processing) EXECUTION OF A CONTRACT The legal basis for processing your information is the execution of the sales contract. The information on services and activities performed by Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH is based on the consent you are requested to provide, without the withdrawal of this consent conditioning the execution of the sales contract in any case. “Recipients” (of data transfers) DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT. Data will not be transferred to third parties, except by legal requirement. Likewise, Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH have contracts with different providers, such as transport companies that process data on their behalf in the event that this becomes necessary as part of the service provision. “Rights” (of the interested persons) TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION. Any person has the right to receive confirmation about whether or not we at Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH are processing personal data concerning them. The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons. Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims. Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea, S. Coop., Orbea Distribución Online, S.L and Docomo Fine Trade GMBH will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims. Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible. The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email toprivacy@orbea.com or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es) “Origin” (of the data) THE INTERESTED PARTY The interested party INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF YOUR USER ACCOUNT Data processing “controller” ORBEA, S. COOP. Identity: Orbea Sociedad Cooperativa. Tax ID No.: F-20032348 Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia). Telephone: +34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com “Purpose” (of the data processing) AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO MANAGE THEIR USER ACCOUNTS. At Orbea, we process information provided by interested persons in order to manage their user accounts. In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile. How long will we keep your data? The personal data provided will be kept until the account is closed by the user (a request for deletion is received from the interested party) or three years from the last contact. “Legitimacy” (of the data processing) CONSENT OF THE INTERESTED PARTY. The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information. “Recipients” (of data transfers) DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT. Data will not be transferred to third parties, except by legal requirement. Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision. “Rights” (of the interested persons) TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION. Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them. The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons. Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims. Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims. Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible. The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email toprivacy@orbea.com or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es) “Origin” (of the data) THE INTERESTED PARTY The interested party INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF ORBEA’S NEWS BULLETINS Data processing “controller” ORBEA, S. COOP. Identity: Orbea Sociedad Cooperativa. Tax ID No.: F-20032348 Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia). Telephone: +34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com “Purpose” (of the data processing) AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO SEND OUT NEWS BULLETINS ABOUT ORBEA. At Orbea, we process information provided by interested persons in order to send them news about Orbea. In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile. How long will we keep your data? The personal data provided will be kept for as long as the contractual relationship exists, for the legally stipulated periods, unless a request is made by the interested party to delete them. On the date the contract is terminated, the data will be blocked in order to prevent their processing, except to make them available to Public Administrations and Courts, to respond to any possible responsibilities generated by the processing and only during the limitation period for said responsibilities. “Legitimacy” (of the data processing) CONSENT OF THE INTERESTED PARTY. The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information, in order to provide information about services and activities at Orbea. In no case shall the withdrawal of this consent condition the execution of the sales contract. “Recipients” (of data transfers) DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT. Data will not be transferred to third parties, except by legal requirement. Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision. “Rights” (of the interested persons) TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION. Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them. The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons. Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims. Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims. Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible. The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email toprivacy@orbea.com or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es) “Origin” (of the data) THE INTERESTED PARTY The interested party INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF YOUR WARRANTY REGISTRATION AND ACCIDENT POLICY Data processing “controller” ORBEA, S. COOP. Identity: Orbea Sociedad Cooperativa. Tax ID No.: F-20032348 Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia). Telephone: +34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com “Purpose” (of the data processing) AT ORBEA, WE PROCESS CUSTOMERS’ DATA TO IMPLEMENT WARRANTY EXTENSIONS AND SO THE CUSTOMERS CAN ACCESS OUR ACCIDENT POLICY (THE CONDITIONS CAN BE CONSULTED IN THE SPECIFIC SECTION OF THE WEBSITE). At Orbea, we process the data interested persons provide us to implement warranty extensions and so the customers can access our accident policy (the conditions can be consulted in the specific section of the website). In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile. How long will we keep your data? The personal data provided will be kept for as long as the contractual relationship exists, for the legally stipulated periods, unless a request is made by the interested party to delete them. On the date the contract is terminated, the data will be blocked in order to prevent their processing, except to make them available to Public Administrations and Courts, to respond to any possible responsibilities generated by the processing and only during the limitation period for said responsibilities. “Legitimacy” (of the data processing) CONSENT OF THE INTERESTED PARTY. The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information, in order to provide information about services and activities at Orbea. In no case shall the withdrawal of this consent condition the execution of the sales contract. “Recipients” (of data transfers) DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT. Data will not be transferred to third parties, except by legal requirement. Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision. “Rights” (of the interested persons) TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION. Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them. The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons. Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims. Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims. Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible. The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email toprivacy@orbea.com or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es) “Origin” (of the data) THE INTERESTED PARTY The interested party INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF YOUR DEALER ACCOUNT “Responsable” (del tratamiento) ORBEA, S. COOP. Identity: Orbea Sociedad Cooperativa. Tax ID No.: F-20032348 Street address: Polígono Industrial Goitondo s/n. 48269 Mallabia (Bizkaia). Telephone: +34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com “Purpose” (of the data processing) AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO MANAGE THEIR ACCOUNTS AS AN AUTHORIZED BRAND DEALER AND PROVIDE ACCESS TO SERVICES ON THE KIDE PORTAL. At Orbea, we process information provided by interested persons in order to manage their dealer accounts on our website. In order to offer you products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile. How long will we keep your data? The personal data provided will be kept until the account is closed by the user (a request for deletion is received from the interested party). “Legitimacy” (of the data processing) CONSENT OF THE INTERESTED PARTY. The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information. “Recipients” (of data transfers) DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT. Data will not be transferred to third parties, except by legal requirement. Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision. “Rights” (of the interested persons) TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION. Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them. The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons. Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims. Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims. Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible. The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email toprivacy@orbea.com or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es) “Origin” (of the data) THE INTERESTED PARTY The interested party INFORMATION ON PERSONAL INFORMATION FOR THE MANAGEMENT OF REQUESTS FOR INFORMATION Data processing “controller” ORBEA, S. COOP. Identity: Orbea Sociedad Cooperativa. Tax ID No.: F-20032348 Street address: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). Telephone:+34 943 171 950 Email: privacy@orbea.com Data protection delegate contact information: privacy@orbea.com “Purpose” (of the data processing) AT ORBEA, WE PROCESS CUSTOMER INFORMATION TO MANAGE REQUESTS FOR INFORMATION. At Orbea, we process information that interested people provide us in order to manage requests for information. In order to offer you the information, assistance, products and services according to your interests and to improve your user experience, we will develop a “profile” based on the information you provide. No automated decisions will be made based on this profile. How long will we keep your data? The personal data provided will be kept for as long as the relationship exists, unless a request is made by the interested party to delete them. “Legitimacy” (of the data processing) CONSENT OF THE INTERESTED PARTY. The consent provided by users by accepting the present conditions constitutes the legal basis for the processing of their information. “Recipients” (of data transfers) DATA WILL NOT BE TRANSFERRED TO THIRD PARTIES, EXCEPT BY LEGAL REQUIREMENT. Data will not be transferred to third parties, except by legal requirement. Likewise, Orbea has contracts with different providers that process data on behalf of Orbea in the event that this becomes necessary as part of the service provision. “Rights” (of the interested persons) TO ACCESS, RECTIFY AND DELETE THE DATA, AS WELL AS OTHER RIGHTS, AS EXPLAINED IN THE ADDITIONAL INFORMATION. Any person has the right to receive confirmation about whether or not we at Orbea are processing personal data concerning them. The interested persons have the right to access their personal data and to request the rectification of inaccurate data or, if appropriate, request their deletion when the data are no longer necessary for the purposes for which they were collected, among other reasons. Under certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep it for the exercise of or defense against any claims. Under certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. Orbea will cease to process the data, except for legitimate and compelling reasons, or the exercise of or the defense against any potential claims. Users have the right to data portability, i.e., for the personal data they have provided to be directly transferred to another data controller in a structured, commonly used and mechanically read format, whenever technically possible. The data subjects, or their legal representative, having accredited their identity, may exercise the aforementioned rights, sending an email toprivacy@orbea.com or notification by postal mail to: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). You may obtain additional information about your rights from the Spanish Data Protection Agency at http://www.agpd.es or the corresponding authority in your country. When the holder of the rights does not obtain satisfaction when exercising them, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to render effective the exercise of said rights, by presenting a claim for their protection (http://www.agpd.es) “Origin” (of the data) THE INTERESTED PARTY The interested party Data provided by email will be processed by the provider as the data controller in order to respond to request made by users. In the event that users register on the website, by marking the appropriate box, they expressly and freely and unequivocally accept that their personal data will be processed by the website owner for the effective management of the services provided through the website and/or for the management of the order placed, in addition to the sending of information about the purchased or similar products. If they have agreed to subscribe to Orbea’s news bulletins, commercial communications (information about our most recent products and special offers) will be sent to them by email, fax, SMS, MMS, social communities or any other electronic or physical media, present or future, that make commercial communications possible. Said commercial communications will be related to products or services offered by Orbea, S. Coop. Users may at any time cease to receive communications from Orbea by clicking on the “Unsubscribe” link in any email they receive. The owner of the present website hereby informs and expressly guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data were to occur, express, informed and unequivocal consent will first be obtained from the users. IP addresses The website servers may automatically detect the IP address and domain name used by users. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in an activity file on the properly registered server, which permits the subsequent processing of data in order to obtain purely statistical measurements that provide information about the number of page views, the number of visits made to web services, the order of visits, the point of access, etc. Cookies Orbea uses its own and external cookies to provide you a better user experience. You my permit, block or delete the cookies installed on your computer through the configuration of your browser options on your terminal or device. More information and the possibility of changing the configuration can be found in the Cookies policy. Security The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to the data. Communication and marketing If you have made a purchase in our store, we might occasionally send you information on our most recent products, news and special offers by email, postal mail or by telephone. You will also have the opportunity to receive said communications sent by us when you become a member of Orbea. All members of ORBEA.COM have the option of registering to receive marketing communications sent by Orbea S. Coop. If at any time you no longer wish to continue receiving the marketing communications we send, you can click on the “cancel my subscription” or “UNSUBSCRIBE” link in any email we send. Register at Orbea In order to place an order on the website and purchase any of the products on it, or to manage the Orbea lifetime warranty, or to manage the Orbea news bulletins, you must create a user account (an “Account”), which you can access from the “Login” section on the website. To register, enter your email address and a password. Access to your information will be protected by this password, which you must keep confidential and not reveal to anyone. You will be the sole party responsible for any use by third parties if you have revealed it to them. In addition, any time you detect unauthorized use of your account or notice any security-related incident, you must notify us immediately. We reserve the right to cancel any user account if we believe it may be in violation of the conditions of use of the website or involved in unlawful, disparaging, defamatory or offensive actions, or in general any actions that are illegal, immoral or go against law and order. In the “Terms and conditions” section, which you will acknowledge having read before registering on the website, we will give you the option to decide whether to receive news bulletins from Orbea (newsletters) By accepting to receive the news bulletins, you consent for your data (email address) to be used for the purposes of managing the sending of these bulletins by Orbea, S. Coop. You may exercise your rights set out in the data protection regulations at the following address: Polígono Industrial Goitondo s/n.48269 Mallabia (Bizkaia). Dealer area If you are an Orbea dealer and you wish to access a special area reserved for your business, you should do this through the website. If it is the first time you access the area, or if you have problems with accessing it, you should contact our Marketing Department. Website statistics We may possibly reveal cumulative, anonymous statistics about the number of visitors to this website or the number of purchases made. We use an independent measurement and research company to gather data related to the visitors to this website on our behalf, using cookies and the code embedded on the website. Both the cookies and the code embedded on the website provide statistical information about the visits to the website pages, the duration of each individual page display, the itineraries of visitors on the website, data on the visitors’ screen configuration and other general information.ORBEA.COM uses and stores this type of information, like that obtained from the other cookies used on the website, to help improve the services provided to users. If you would like more information about how this information is obtained and used, please contact us at orbea@orbea.com Invalidity or revocability If any of these provisions is declared null, invalid or ineffective, in whole or in part, this shall not affect the validity or effectiveness of the rest, which shall remain binding for both the provider and the user. The waiver by either party (the provider and/or user) to demand at any given moment the compliance with any of the agreements stipulated herein shall not imply a general waiver nor shall it create an acquired right for the other party. Applicable law and jurisdiction These conditions shall be governed or interpreted according to Spanish legislation with regard to anything not expressly set out herein. For cases in which the regulations provide for the option that the parties submit themselves to a jurisdiction, the provider and the user expressly waive any other jurisdiction that might correspond to them and submit themselves to the Courts and Tribunals of the city of Bilbao (Bizkaia). COOKIE POLICY. What do we use cookies for on this website? Cookies are an essential part of the functioning of our website. They are meant to enhance your browsing experience. They help us identify visitors (if they are registered users), remember their preferences (language, country, etc.), manage their shopping carts, assist them with their purchase orders, and so on. The data collected by cookies also help us improve our website by estimating the number of visitors and their navigation paths, the website's suitability to their personal interests, calculating search speed, and other navigation aspects. Who uses the data stored in cookies? The information gathered by cookies on our website is used only by us, except for Google Analytics, which is used by us and by Google, Inc. for statistical purposes, and the payment operation analysis cookie, which is generated when you make a purchase and analyzed by a third party to ensure secure payments. Can I disable cookies? Yes, our cookies can be disabled. However, you may lose some features and functionality if you choose to disable cookies, being unable to access some pages or use some services, or turning navigation less efficient. Cookies on this website can be restricted, blocked or deleted with your browser's settings. Although every browser has its own settings, cookie settings are usually found on the Preferences or Tools menu. Check your browser's help menu to see how to manage cookies. Below you will find the links to cookie settings on the most popular browsers: Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/block-or-allow-cookies Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Safari: http://support.apple.com/kb/HT1677?viewlocale=en_US Google Chrome: https://support.google.com/chrome/answer/95647?hl=en Please notice that disabling cookies may lead to the loss of some of the website's features or functionality. What type of cookies do we use on the ORBEA web pages? Google Analytics __utma, __utmb, __utmc, __utmz These cookies are used to gather information on visitors' use of our website. They collect anonymous information to make trend reports, without identifying individual users. Social media act, c_user, csm, datr, fr, lu, p, presence, s, x-src, xs, reg_fb_gate, reg_fb_ref These cookies are used on the web pages containing links to share contents on social media, e.g. Facebook. They are used to remember login information to social network accounts. They are stored in third-party servers and share our contents. Proprietary cookies ci_session These cookies are required for the correct functioning of our website during user's sessions and purchasing processes. Cookie policy changes This website may be changed or updated, and the cookie policy modified accordingly. Also, the cookie policy may change in compliance with legal requirements. Therefore, we recommend checking our cookie policy on a regular basis. Significant changes in our cookie policy shall be communicated to users in a notice published on this website or an email sent to registered users. DEALERS FIND THE ORBEA STORES WORLDWIDE. WARRANTY ACTIVATE YOUR WARRANTY AND FIND OUT ITS BENEFITS. CONTACT SEND US YOUR COMMENTS AND QUESTIONS. KIDE ACCESS YOUR DISTRIBUTOR ACCOUNT CHANGE COUNTRY - INTERNATIONAL ES / EN / FR / IT / DE / JA / ZH / NL / EU / PL / SL Orbea S. Coop. N.I.F. F-20032348. Pol. Industrial Goitondo s/n. 48269. Mallabia. Bizkaia. España Terms and Conditions Quality Policy Privacy Policy