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Open the shopping cart Empty your cart All prices include VAT. Promotions Promotions Last pieces Latest arrivals Showcases Guarantee • ATTENTION TO RECEIVING THE MATERIAL ALWAYS ACCEPT WITH RESERVE THE GOODS LEGAL GUARANTEE - THE RIGHTS OF THE CONSUMER • WHO HAS THE RIGHT TO THE LEGAL GUARANTEE OF CONFORMITY? Any natural person who purchases a consumer good. Purchases made as part of one's business, commercial, craft or professional activity, with the indication of the VAT number, are excluded from the application of the legal guarantee of conformity (Article 3 of the Consumer Code). • IN WHICH CASES ARE YOU ENTITLED TO THE LEGAL GUARANTEE OF CONFORMITY? The products that present conformity defects at the time of purchase are covered by the legal guarantee offered by the seller for a period of 24 months from the delivery of the goods (Article 132 of the Consumer Code). The consumer must report the lack of conformity within two months from the date on which he discovered the defect. It follows that the consumer has the right to request the legal guarantee up to 24 months from purchase. There is a lack of conformity when the purchased good: - is not suitable for the use for which goods of the same type are normally used - does not conform to the description given - does not possess the qualities of the good presented as a sample or model - it does not have the usual qualities and performances of a good of the same type, also taking into account the nature of the good and / or its advertising - it is not suitable for the particular use desired by the consumer and declared by the seller. • WHAT IS THE LEGAL GUARANTEE OF CONFORMITY? The art. 130 of the Consumer Code provides that, in the event that the purchased product presents a lack of conformity, the consumer has the right to request the seller to repair or replace the goods, without charge. The choice between the two remedies is up to the consumer, unless the requested remedy is objectively impossible or excessively burdensome compared to the other available alternative. If the repair or replacement proves impossible or excessively burdensome, the seller has not done so within a reasonable time or the replacement or repair previously carried out has caused considerable inconvenience to the consumer, the latter may request, at his choice, the seller a reduction of the price or termination of the contract. In determining the amount of the reduction or the sum to be returned, the use of the property must be taken into account. A minor lack of conformity for which it was not possible - or is excessively burdensome - to carry out the remedies for repair or replacement does not give the right to terminate the contract. • WHAT MUST THE CONSUMER DO TO ACTIVATE THE LEGAL GUARANTEE OF CONFORMITY? Within two months of discovering the defect, the consumer must go to the store and deliver the defective product, showing the relevant receipt / purchase invoice. The store will take delivery of the product and issue the consumer with a receipt form, which will indicate the maximum term of 60 days within which the repair or replacement will be carried out. Within the following 7 days, the store will send the product to the Technical Assistance Center authorized by the manufacturer ("CAT") which will verify the existence of a lack of conformity and, if so, will carry out the repair, at no cost to the consumer. . If the CAT ascertains that there is no lack of conformity, the point of sale will promptly inform the consumer, communicating the estimate of the costs and times necessary for any repairs (to be carried out at the consumer's expense). • ARE INSTALLATION DEFECTS COVERED BY THE LEGAL GUARANTEE OF CONFORMITY? The legal guarantee covers the lack of conformity deriving from the imperfect installation of the consumer good when the installation is included in the sales contract and was carried out by the seller or under his responsibility or when the product, designed to be installed by the consumer, was installed incorrectly due to a lack of installation instructions. • ATTENTION No warranties or representations are made regarding the accuracy of the information contained in the technical data sheets provided by the manufacturers and no liability is accepted for typographical or other errors or omissions in the content. The company is not responsible for any errors contained in them. In this regard, always look at the technical data sheet and not the description PACKAGED APPLICATIONS TEACHER'S CARD GENERAL CONDITIONS OF SALE AND SHIPPING COSTS HP ENTERPRISE PARTNER STEPS FOR REGISTRATION PROMOTIONS SOCIETY WARRANTY GA SERVICE SRL - Registered Office / Oper. VIA VERGA 3 - 20063 CERNUSCO SUL NAVIGLIO (Milan) - Sole Shareholder: No Registered in the Milan company register no. 07252620963 REA n .: MI - 1947089 - Share capital: 10,000.00 euro fully paid-up Tel. 800174202 - Fax. 0236545248 - email: info@comprasuweb.it VAT number 07252620963 - Tax code 07252620963 COOKIES - PRIVACY Cookies help us to provide our services. By using these services, you accept our use of cookies. Information OK