Products Service & Downloads Applications About PHC Europe B.V. Our Network Request a Quote PHC Europe B.V. About PHC Europe B.V. Our Commitment to Quality Our Commitment to Quality Quality Statement Quality is embedded in our ethos. Our culture embraces Japanese work ethics – Monozukuri. While this literally means ‘to make (zukuri) things (mono)’ in Japanese, Monozukuri is so much more than creating products through craftsmanship. It is a mindset, a spirit, a philosophy. It is the drive toward perfection. As a provider of world class life science products and supporting services, we are committed to the highest standards of quality in every aspect of development, manufacture, supply and maintenance. Rigorous standards ISO9001 is the world’s most widely recognised quality management system standard. PHC Europe’s ISO9001:2015 certification helps us to consistently provide products and services that meet our customers’ needs and conform with applicable statutory and regulatory requirements. We are focused on enhancing customer satisfaction through continuous improvement. PHC Europe’s quality management system covers sales, distribution, service, and validation of our biomedical and pharmacy-automation products from our sites in the Netherlands, France and the UK and is assessed annually by TUV Nederland. View the NEN-EN-ISO 90012015 certification Our promise We are deeply committed to quality and have integrated a set of core principles into our daily work that keep quality at the forefront of our priorities. We are glad that our customer satisfaction surveys show we are consistently living up to our customers’ expectations and quality standards. Read here our full Quality Statement. “Quality is at the heart of our culture” Commitment to Quality Quality concept Although our Quality Management System is certified to the high ISO (International Organization for Standardization) standards, our concept of quality extends way beyond this. We focus on total quality, which includes advanced processes and the culture of our organization. “Our employees take pride in nurturing the PHCbi brand.” With you every step of the way Our holistic approach to quality involves many steps, which are integrated into our entire business. Step 1: Understanding Customer Demands Step 2: Designing the new product Step 3: Designing the new product Step 4: Checking legislation Step 5: Design review Step 6: Quality Assurance Step 7: Mass Production Step 8: Transportation Step 9: Installation Step 10: Sales and After-Sales Service About PHC Europe B.V. About Us COVID-19 Our Commitment to Quality Careers Our compliance policies in a nutshell Corporate Social Responsibilities Terms and Conditions Privacy Policy Keep up to date with the latest developments of PHCbi Subscribe to our newsletter> Products Preservation Incubation Cell Culture Plates Sterilisation Service & Downloads Documentation Request a Service Applications Validation Service FAQ About PHC About Us Careers COVID-19 Corporate Social Responsibilities Compliance Policies Quality Statement & Certification The Belaja Rosa Foundation Contact Us Contact Form Request a Quote Where to Buy Privacy Policy Terms of Use Accessibility © PHC Corporation 2020 COOKIE SETTING We use cookies on this site to give you the best possible browsing experience. Cookie settings are automatically set to "Allow all," so by continuing without changing, you are consenting to this. More detail in our Cookie policy. Continue