HOME MENU Enter terms to search videos Ping Identity Video Portal CUSTOMER IDENTITY Authentication Policies to Build a Better Customer Journey In this demo you'll learn how to optimize your customer journey with authentication policies, and how these authentication policies deliver different user experiences like passwordless and social provider login. 25:47 Hands-On OIDC App Testing and Creation Learn why OIDC is one of the most popular identity security frameworks built on OAuth 2.0, how to get up and running quickly with OIDC by setting up a bare-bones sample app, and how to customize your OIDC app connection in 30 minutes. 25:25 Quick Tips to Jumpstart Your CIAM Journey We’ll show you the PingOne administrative console to get you acquainted with how easy it is to use. Then we’ll point out key features so you can get up and running quickly to optimize your customer journey. 13:39 PingOne Verify at BXFinance Take a look at our fictitious company running Ping products to solve use cases. With PingOne Verify, you can have users verify their identity before completing important or high risk tasks. Try it now! https://www.pingidentity.com/en/try-ping.html 2:11 Delivering Exceptional Digital Experiences for Customers Customer identity can help personalize and secure customer engagement to set your brand apart. Learn how you can develop a strategy to innovate your brand's digital experience using identity that can drive revenue and build loyalty. 28:37 Delivering Extraordinary Call Centre Experiences See how quickly and easily a customer can make a help desk call to add new services, with personalized service from the call center agent. Customer identity solutions make interactions with customers seamless and secure. 1:55 Sharing Confidential Information Securely See how easily a customer can securely share confidential information while on the phone with her financial planner. Customer identity solutions make interactions with customers quick, efficient and secure. 1:53 Seamlessly Connecting Smart Devices See how quickly and easily a customer can set up and manage applications on a Smart TV without needing a username or password. Customer identity solutions make interactions with customers seamless and secure. 2:20 Deliver Great Customer Experiences Did you know that delighting customers often hinges on how you manage their identities? Get identity right, and you will be rewarded with seamless experiences that help you acquire customers, drive loyalty and build trust. 2:09 What's so important about customer identity? Customer identity is how you know your customers. It helps you acquire and retain customers, build trust, and drive revenue. Align your business around customer identity using a handy calculator to communicate its value. ciam.pingidentity.com 2:17 The Future of Customer Experience and Digital Onboarding Watch this panel session where we discuss the strategies, successes, missteps and results industry peers have seen when leveraging customer identity to strike a balance between security and convenience. 1:13:54 Retail User Journey Demo Online retail customers have high expectations when it comes to personalized, seamless and secure experiences. Explore 5 use cases demonstrating how the Ping Identity Platform can help retailers deliver experiences that will wow their customers. 7:00 WORKFORCE IDENTITY Zero Trust Starts with Identity Alex Wawro from Black Hat and Baber Amin, CTO West at Ping Identity discuss the essential components of Zero Trust. Watch the video to discover why identity is key to this approach and the easiest way to get started with a Zero Trust strategy. 4:50 Retail Workforce Demo This demonstration walks through a day in the life of a retail employee. See how single sign-on, MFA, self-service, medium and fine-grained authorization and more help make BXRetail employees more productive and secure. 4:01 Financial Services Workforce Demo This demonstration walks through a day in the life of a financial services employee. Watch to see how single sign-on, MFA, self-service, medium and fine-grained authorization and more help make BXFinance employees more productive and secure. 4:04 Break the IT Slow-down Cycle Experience how a workforce authentication authority can free you from productivity roadblocks and free you from the vicious cycle of too many requests, too many passwords and not enough hours in the day. Learn more at pingidentity.com/workforceguide 1:59 Healthcare Workforce Demo This demonstration walks through a day in the life of a healthcare employee. Watch to see how single sign-on, MFA, self-service, medium and fine-grained authorization and more help make BXHealth employees more productive and secure. 4:00 Why Now Is the Time for Zero Trust As a remote workforce becomes the norm, the need for Zero Trust has never been greater. 14:42 Manufacturing Workforce Demo This demonstration walks through a day in the life of a manufacturing employee. Watch to see how single sign-on, MFA, self-service, medium and fine-grained authorization and more help make BXManufacturing employees more productive and secure. 4:01 A Secure Perimeter Begins with Identity See how pandemic restrictions in our personal lives are making it easier for businesses to articulate the need for a Zero Trust identity security model. 2:36 A Surprise Trip to Zero Trust Land Watch this Black Hat webcast replay as Cisco’s Wendy Nather and Ping’s CTO Baber Amin discuss how adopting this security design pattern can help address current needs—and why it makes sense to build in Zero Trust to handle future challenges. 1:00:43 Taking a Zero Trust Approach to Secure the Enterprise A Zero Trust approach enables organizations with granular security controls while enabling access to remote users. Learn how your organization can leverage an identity-centric, Zero Trust approach to secure the enterprise. 44:08 Remote Working's Long Term Value Learn how the shift to remote work is changing the way companies face security. 29:13 Assigning Risk to Evaluate Trust We've experienced a massive global shift to remote work, bringing new security challenges. At the heart of it is trust and risk. Learn how an authentication authority can increase trust whilst reducing and mitigating risk for all your remote workers. 19:25