GOV.UK Blog HMRC digital Organisations: HM Revenue & Customs Search for: Digital workplace How HMRC user researchers stay at the top of their game Posted by: Sara Woodman, Posted on: 26 October 2021 - Categories: Digital services, Digital Skills, Digital workplace, General, Innovation, User Research I’m Sara Woodman a Senior User Researcher and I lead Learning and Development for HMRC User Research. As a user researcher, I am part of a team that work on some of the largest digital transformation programmes undertaken by government. … Read more of How HMRC user researchers stay at the top of their game Customer centricity creates new job opportunities Posted by: Pete Schofield - Chief Information Officer for Corporate Services, Posted on: 1 May 2019 - Categories: Digital workplace, Guest blog, Recruitment A change in the way we operate has opened up several exciting opportunities at senior level... Read more of Customer centricity creates new job opportunities Meeting the digital future Posted by: Louis Mannevy - Scrum Master, Posted on: 18 April 2019 - Categories: Digital Apprentices, Digital Delivery Centre Worthing, Digital workplace, Guest blog, Working with the community A group from HMRC's digital delivery centre in Worthing were out and about connecting with secondary school students during the recent National Careers Week Read more of Meeting the digital future Becoming a transformative IT organisation Posted by: Pete Schofield - Chief Information Officer for Corporate Services, Posted on: 31 January 2019 - Categories: Accessibility, AI & Machine Learning, Culture & Values, Data, Digital services, Digital workplace, Digital world, Guest blog At the recent Government ICT conference, Pete Schofield spoke about our transformation progress... Read more of Becoming a transformative IT organisation Empathy in the workplace - what we’re doing Posted by: Dr Emma Jefferies, Posted on: 10 January 2019 - Categories: Cross Gov Collaboration, Culture & Values, Digital workplace, Empathy Programme, Guest blog, Mental Health Dr Emma Jefferies gives us an update on her work to introduce empathy into the workplace... Read more of Empathy in the workplace - what we’re doing - 1 comment The magic key to mentoring Posted by: Chloe Walker, Posted on: 31 October 2018 - Categories: Culture & Values, Digital workplace, Guest blog, HMRC Digital Delivery Centres Scrum Master Chloe Walker blogs about what she believes makes a good mentoring relationship... Read more of The magic key to mentoring - 4 comments Our first user research community conference Posted by: Shila Odedra - Lead User Researcher, Posted on: 10 October 2018 - Categories: Digital services, Digital workplace, Guest blog, HMRC Digital Delivery Centres, Product Managers, User Research Over 50 user researchers met to share 2 days of best practice, celebrate successes and explore how to continue to innovate. Research Lead Shila Odedra summarises the event... Read more of Our first user research community conference #TechForAll Hackathon Posted by: Martin Taylor, Posted on: 5 October 2018 - Categories: Accessibility, Digital services, Digital workplace, Guest blog, HMRC Digital Delivery Centres, Inclusion, Innovation, Needs Extra Support With accessibility high on our agenda we held a hackathon to explore new technologies and ideas to support our colleagues and customers... Read more of #TechForAll Hackathon - 1 comment Dyslexics in digital Posted by: Chris Penner - Head of Technical Solutions, Posted on: 2 October 2018 - Categories: Accessibility, Digital Delivery Centre Worthing, Digital workplace, Guest blog, HMRC Digital Delivery Centres, Inclusion As it's National Dyslexia Awareness week, Head of Technical Solutions, Chris Penner reflects on his own dyslexia... Read more of Dyslexics in digital - 16 comments Seeking IT delivery managers at all levels Posted by: Paul Shreeve, Posted on: 20 September 2018 - Categories: Digital workplace, Guest blog, Recruitment Find out more about the roles from Senior IT Delivery Manager Paul Shreeve... Read more of Seeking IT delivery managers at all levels - 1 comment Page 1 Page 2 Next page Related content and links HMRC digital jobs As a digital employer with some of the best delivery centres in the UK and some of the biggest and most exciting digital projects in Europe we’ve got a lot to offer Why work for HMRC digital? Current vacancies Industrial placements 2021 Useful links All GOV.UK blogs All GOV.UK blog posts GOV.UK All departments Accessibility statement Cookies All content is available under the Open Government Licence v3.0, except where otherwise stated © Crown copyright Cookie Control Icon