Financials About You Are Here: Home / About / Financials Download our 2020 Annual Report Download PDF (file size: 11MB) PLM ended 2020 with a combined ratio of 95.3%. There were 12,158 inforce policies with PLM at the end of 2020. We wrote 597 new accounts generating over $28.4 million of new business premium in 2020. We wrote $287.9 million in direct written premium in 2020 with an 86.9% policy count retention and 97.3% premium retention. Our total assets surpassed $547 million in 2020. 98% of PLM employees participated in professional development in 2020. A total of 93 exams were passed with 14 employees earning designations through The Institutes. We were recognized as one of the 2020 Top Workplaces by The Philadelphia Inquirer. Due to COVID-19, 95 employees were sent home from our Philadelphia office. While majority of employees are equipped with a company laptop and cellphone, IT sent out an additional 20 laptops and 21 cellphones, and roughly 100 monitors, keyboards, and mice to allow for fully remote workplaces. PLM usually participates in over 100 wood-related industry events and approximately 80 insurancerelated events. In 2020, due to the pandemic, we saw 117 events cancelled, 11 postponed, and 33 adapted to virtual events. Over 2,133 brokers partner with PLM throughout the continental U.S. PLM employees have been WITH YOU for a combined 1,521 years. A.M. Best rating A- (Excellent) for 2021 with a Stable Outlook by A.M. Best Rating Services, Inc., the insurance credit rating source. Pennsylvania Lumbermens Mutual Insurance Company One Commerce Square 2005 Market Street, Suite 1200 Philadelphia, PA 19103 Toll Free: 1.800.752.1895 Fax: 215.625.9097 CustServ@plmins.com About Products & Services Claims Producers Loss Control Center Blog Careers Newsroom Contact Us Subscribe to our newsletter Legal Privacy Policy Sitemap Ⓒ 2021 PLM. All Rights Reserved.