Intranet Home | Email | Web Paging | Staff Finder | HRMS | Departments | Libraries | Highland Intranet URMC Extranet PROVIDERS NURSES ADMINISTRATORS & STAFF FACULTY RESIDENTS STUDENTS INSIDE HIGHLAND Remote Access Portal Access to URMC VPN, systems and applications requires a URMC account and Duo two-factor authentication. To enroll in Duo, you must be connected to the URMC network and follow the instructions for the method you will use to verify yourself. A VPN client application, Cisco AnyConnect, is installed on most URMC computers. We no longer provide this application for personal computers, smartphones or tablets – please use the clientless VPN service to connect from a non-URMC computer for access to applications like MSS and the URMC Intranet. For assistance with connecting, please call the ISD Help Desk at (585) 275-3200. Outlook Web Mail* Access your URMC e-mail, calendars, contacts, tasks, and other mailbox content through just an internet connection. eRecord/ePartner* Access eRecord or ePartner through the Citrix – does not require a connection to the network/VPN. eView* Access eView – does not require a connection to the network/VPN. Community Providers* Use clientless VPN to access URMC applications – eCV, CPN, MSS, PICIS and the Intranet – without a VPN client application. URMC Virtual Desktop (VDI) * Use with permission to access URMC applications and network services from non-URMC computers and tablets. (Read the VDI Quick Start Guide for setup instructions.) * Two-factor authentication required. Get Help Help is available 24/7 Email: helpdesk_isd@urmc.rochester.edu Phone: (585) 275-3200 Citrix Downloads Install Citrix for Windows Install Citrix for Mac OS 10.15, 11.0.1 Install Citrix for Mac OS 10.13, 10.14, 10.15 Working from home? Outlook Web Mail gives you access to your mailbox, calendar and contacts without connecting to the VPN. Use the eRecord/ePartner button to log into MyApps (Citrix) and access URMC and UR Medicine applications. Zoom video and web conferencing allows you to easily host and attend meetings – free accounts are available for all faculty and staff. URMC Information Privacy Topics Top of Page External Links University of Rochester Medical Center | University of Rochester | UR Medicine copyright © 2015