home about us news & updates work with us advice & information contact Taking it Personally Our Values Values we believe in Our core value that underpins everything we do is Taking it Personally – a commitment to treat you as we would our own loved ones: Our Taking it Personally behaviours were developed by staff for staff – our Friends and Family Test results and feedback from other surveys illustrate how they are being put into practice every day. Courtesy & Respect A Welcoming and positive attitude Warm, friendly and interested in you Value and respect you as an individual So people feel WELCOME Caring & Supportive Attentive, responsive and take time to help Take responsibility for our own actions Mindful of privacy and dignity So people feel SUPPORTED Effective Communication Listen to people and answer their questions Keep people clearly informed Involve people So people feel VALUED Effective & Professional Safe, knowledgable and reassuring Effective care/responses from joined up teams Organised and timely, looking to improve So people feel SAFE Discover what Taking it Personally means to our staff VIEW VIDEO Taking it Personally Safeguarding Sirona Foundation Publications Interactive House Privacy Policy Slavery & Human Trafficking Gender Pay Gap Workforce Equality Accessibility statement Statement of Compliance Bribery Act NHS LOGO CQC REPORT CERTIFIED SOCIAL ENTERPRISE CONTACT Sirona care & health 2nd Floor Kingswood Civic Centre High Street, Kingswood Bristol, BS15 9TR Sirona care & health C.I.C is a Community Interest Company registered in England and Wales with company number 07585003. Registered office is: Sirona care & health, 2nd Floor, Kingswood Civic Centre, High Street, Kingswood, Bristol, BS15 9TR. © 2019 Sirona care & health. Accept Read our policies