About News opens in a new window Investor Relations opens in a new window Corporate Responsibility opens in a new window Careers opens in a new window Contact Forms FAQs Prudential FinancialFor INDIVIDUALSFor ADVISORS For EMPLOYERS For INSTITUTIONS At least characters must be typed in the search field in order to perform the search Search Search Field. Suggestions may appear below after you type 3 letters. Use up and down arrow keys to navigate. No matches available. Log In Open an account IndividualsLife InsuranceBeneficiary ResourcesCoping with lossFiling a claim FOR POLICYHOLDERS Leaving a legacy IF YOU HAVE OR MAY BENEFIT FROM A POLICY Planning ahead Coping with loss Moving forward Filing a claim Share with loved ones The claim Whether you're calling or filing your claim online, our representatives will help make the process as easy as possible. Having the following information ready will allow us to better assist you with your claim. Policy holder's name Policy holder's date of death Policy holder's Social Security number Policy holder’s employer name (if policy was through employer) Policy account number Along with the above information, filing your claim may also require a death certificate. Call now: 855-277-8061 If you're the beneficiary of an Individual Life Insurance policy, you may be eligible to file your claim online. Opens in a new window The settlement Beneficiary settlements can be paid out in a single lump-sum payment or through a series of payments over time. Here are your options: Settlement options Lump sum Receive the full death benefit in a single check Annuity Choose among five payment options: Life Income: Monthly payments for life. Life Income with a Certain Period: Monthly payments to you for life with a certain period of guaranteed payments to you or your named beneficiary. Fixed Period: Payment for a number of years you choose, with the right to withdraw the present value of unmade payments. Fixed Amount: Payments of a selected amount until the proceeds and interest earned are fully paid to you, with a right to withdraw the unpaid balance. Interest Payment: While proceeds are held at interest, you receive regular interest payments with the right to withdraw the unpaid balance. You may also elect to have interest accumulate. Direct payment to funeral home Prudential can pay the funeral home directly. To receive the remainder of the settlement claim, you can choose from the above options. Electronic funds transfer (EFT) Funds will be deposited directly into the bank account you choose. Please note this option is not available for all policies. All guarantees are backed by the claims-paying ability of the issuing insurance company and do not apply to the underlying investment options. 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("Prudential") matches buyers with products such as life and health insurance and auto insurance, enabling them to make purchases online or through an agent. Neither Prudential Financial, Inc. nor Assurance IQ issues, underwrites, or administers health plans or health insurance policies. Life Insurance and Annuities are issued by The Prudential Insurance Company of America, Pruco Life Insurance Company (in New York, by Pruco Life Insurance Company of New Jersey), located in Newark, NJ (main office), or by Prudential Annuities Life Assurance Corporation (except in NY) located in Shelton, CT. (main office). Variable annuities are distributed by Prudential Annuities Distributors, Inc., Shelton, CT. All are Prudential Financial companies and each is solely responsible for its own financial condition and contractual obligations. Prudential Annuities is a business of Prudential Financial, Inc. Group Insurance coverages are issued by The Prudential Insurance Company of America, a Prudential Financial company, Newark, NJ LINK by Prudential is an umbrella marketing name for various subsidiaries of The Prudential Insurance Company of America. Investment advisory products and services of LINK by Prudential are made available through Pruco Securities, LLC, (sometimes referred to as “Pruco”) doing business as Prudential Financial Planning Services, pursuant to separate agreement. Prudential LINK and LINK by Prudential occasionally may be referred to as LINK. Where LINK by Prudential is made available in connection with certain Financial Wellness products, access is made available through Prudential Workplace Solutions Group Services (“PWSGS”). PWSGS provides access to a number of Financial Wellness products, services, seminars and tools offered by PWSGS, its affiliates or third parties. PWSGS is a subsidiary of Prudential PWSGS is not a licensed insurance company, does not provide insurance products or services and does not provide financial, investment or other advice. Individuals should consult appropriate professionals when making financial, investment and tax decisions. Virtual Advisors may provide investment advisory services that are limited in scope and do not constitute comprehensive financial planning. This web page is being provided for informational or educational purposes only and does not take into account the investment objectives or financial situation of any client or prospective clients. The information is not intended as investment advice and is not a recommendation about managing or investing your retirement savings. Clients seeking information regarding their particular investment needs should contact a financial professional. Prudential Financial, its affiliates, and their financial professionals do not render tax or legal advice. Please consult with your tax and legal advisors regarding your personal circumstances. In providing this information, neither Prudential nor any of its affiliates or financial professionals is acting as your ERISA fiduciary. Prudential LINK financial representatives currently offer a more limited range of insurance and annuity products (“insurance products”) compared to the range of insurance products offered through other Prudential distribution channels. For additional important information about the products, services and companies that make them available, please click here.* Opens in new window This website is for U.S. persons Opens in new window only and may not be approved in all states. Information contained on this site does not and is not intended to constitute an advertisement, solicitation, or offer for sale in any jurisdiction outside the United States, where such use would be prohibited or otherwise regulated. Securities and Insurance Products: Certain securities products and services are offered through Pruco Securities, LLC and Prudential Investment Management Services, LLC, both members SIPC Opens in a new window and located in Newark, NJ, or Prudential Annuities Distributors, Inc., located in Shelton, CT. See Statement of Financial Condition PDF Opens in a new window for Prudential Investment Management Services, LLC. Investing in securities involves risk, and there is always the potential of losing money. Asset allocation and rebalancing do not ensure a profit or guarantee against loss. You should consider the features of the contract and/or the underlying portfolios’ investment objectives, policies, management, risks, charges and expenses carefully before investing. This and other important information are contained in the prospectus. Please read the prospectus carefully before investing or sending money. Not Insured by FDIC or any Federal Government Agency | May Lose Value | Not a Deposit of or Guaranteed by the Bank or any Bank Affiliate. All references to income certainty and guarantees, including optional benefits, are backed by the claims-paying ability of the issuing company and do not apply to the underlying investment options. Projections generated regarding likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results. Results derived from various “what if” scenarios for your financial life may not reflect the actual costs or amounts ultimately needed to fund specific life events. Prudential and its affiliates are not liable for use of the LINK by Prudential experience. Learn more about our Methodology Opens in a new window . Prudential, the Prudential logo, the Rock Symbol, Bring Your Challenges, Prudential LINK and LINK by Prudential are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide. "Prudential Advisors" is a brand name of The Prudential Insurance Company of America and its subsidiaries. Prudential Financial is not affiliated in any manner with Prudential plc, an international group incorporated in the United Kingdom or the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom. By using this website, you agree that you have read and agree to our Terms and Conditions. Template: 1000797-00009-00 © 2021 Prudential Financial, Inc. and its related entities.