LOGIN|HELP Informatics Home appliances Telephony Climate TV Audio ALL Offers EXPRESSED PICK & PAY PAY EASY EASY RETURN WITHDRAWAL USED Easy return Did you change your mind? No problem! This is made easy and fast 14 days from delivery to return one or more products You can make the return online You can make the return by post or courier, with Semper Nuovo we collect it When we receive your return, you are automatically refunded How can I return my package? Always check the return instructions we send you via email SMALL PACKAGE With Courier at your expense MEDIUM PACKAGE With Courier at your expense LARGE PACKAGE Returned by courier at your expense With Semper Nuovo we come to collect the product MARKETPLACE ORDER See the seller's return procedures in the order details For all non-ePRICE orders How can I request a return? 1.Request a return Choose the order to return, enter the detail page and fill out the "request return " form 2.Print label We will email you a PDF with the label to attach to the package and the return instructions. 3.Prepare the package Close the return in the same box as the delivery. Attach the label to the outside, covering the previous one. 4.Ship Check the return procedures for your product on the instructions sent. Choose the one you prefer. 5.Wait for the refund We will send you the refund with the same payment method chosen for the purchase, as soon as we receive the product. Read the complete legislation on the right of withdrawal FAQ I changed my mind about a product. Can I return it? I purchased with a VAT number and I changed my mind about a product. Can I return it? I have received the wrong product An item is missing from my package. What should I do? My order arrived damaged. What can I do? My product broke - how do i know if it's still under warranty? Your privacy is very important to ePRICE We and our partners store and / or access information on a device, such as unique IDs in cookies for processing personal data. You can accept or manage your choices by clicking below, including your right to object in case of use of legitimate interests, or at any time on the privacy policy page. These choices will be reported to our partners and will not affect your browsing data. We and our partners process data to provide: Use accurate geolocation data. Active scanning of device characteristics for identification purposes. Store and / or access information on a device. Personalized ads and content, ad and content rating, audience observation and product development. List of partners (suppliers) I accept Customize