Home | Press review | Work with us | Quality | SEARCH IN THE SITE Company Contacts Products Services Price lists Support News Reserved Area HOME » SERVICES » OUR SERVICES SERVICES OUR SERVICES REDCO OPERATIONS CENTER REMOTE SUPPORT OUR SERVICES The services offered by Redco Telematica are aimed at System Improvement , or rather at improving the performance of the ICT infrastructure with a consequent increase in company productivity related to an optimization of expenses. Redco Telematica's approach is aimed at carrying out an objective and essential analysis of the possible areas for improvement and technologies that can quickly integrate with the existing infrastructure, bringing an immediate value that is truly measurable by the customer. The services include the design , implementation , configuration and integration of complex applications and solutions within the infrastructure of new or existing information systems, in order to support the transformation and adaptation of internal processes to new needs. We are able to support our customers during the design, installation and assistance phases with internal staff . Our systems engineers have followed a certification training course relating to all the products in Redco's offer, but above all they have gained years of direct experience on the proposed solutions. Our technicians have many years of experience in the sector and have been present in the company for many years, where they have gained constant professional growth. We are convinced that the stability of personal relationships, both with customers and suppliers, is essential for maintaining a high level of service. Redco Telematica is able to: -Provide remote assistance contracts, on site 5x8 (5 days for 8 hours) with recovery times in 4/8 hours or next working day. Redco is able to provide active assistance contracts 24 hours 7 days a week. -Providing innovative solutions that meet standards of high quality, performance, scalability and security. -Realize complex infrastructures by managing the entire design process of planning, development, testing, release, commissioning, support and maintenance. -Defining the processes with methodology compliant with the ISO9001: 2008 standard. - Reduce operating times by acting as a single reference to manage the complexities associated with the creation of enterprise solutions. - Understanding the customer's needs, integrating them with skills, technologies and applications, transforming them into real Solutions. - Develop and release "ad hoc" solutions based on commercial products or customer specifications. COPYRIGHT © 2017 REDCO TELEMATICA SRL . ALL RIGHTS RESERVED. VAT NUMBER 01878730124 PRIVACY | CREDITS We use technical and third-party cookies in order to improve our services. By continuing to browse, you accept our policies. More Information ACCEPT