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This cutting-edge solution transforms the in-store trade-in experience for both your associates and your customers. Delight Retail Customers with Simple & Smart Trade-Ins Deployed in more than 4,500 retail locations worldwide, Phobio’s retail trade-in solution provides unmatched ease, reliability and performance reporting complete with marketing and training support. As the most transparent and trustworthy trade-in provider, Phobio specializes in building simple, scalable and smart solutions that customers love. Drive Sales with Exclusive Features Quick & Easy Process Our easy-to-use IMEI search automatically identifies the user’s device make and model, making trade-ins a snap. Rep Level Analytics & Reporting Our cutting-edge reporting down the representative level drives employee accountability and offers 360-degree visibility. Unmatched Reliability Built for high-volume operations, Phobio scales during holidays, device launches and other peak times to meet all of your trade-in needs. Superior Shipping & Tracking Tools Customers receive convenient shipping materials and can easily keep track of devices with our user-friendly tools. Promotional Support We offer unparalleled promotional support, including all campaigns, events and sponshorships and digital collateral. Chat Support We offer live chat support seven days a week to improve the customer experience. Transparent & Competitive Pricing As the most transparent company in the industry, Phobio offers cost-effective solutions with no hidden fees. 5x Increased Attach Rate This increased percentage of sales with a trade-in boosts customer spending power. $45 Additional Gross Profit The average additional gross profit from each retail transaction with a trade-in. 100% Guarantee Phobio offers retailers a 100% guaranteed payment plan. Improve the In-Store Experience with Phobio Drive more sales and engage meaningfully with your customers, giving them more value as they fuel a more sustainable world. CONTACT US Phobio 1201 Peachtree St NE Building 400, Suite 100 Atlanta, GA 30361 (855) 746-2468 / (855) PHOBIO-8 MAILING ADDRESS PO Box 105603 PMB 53708 Atlanta, GA 30348-5603 Click here for Media Inquiries LINKS Careers Donations Equality Statement Customer Support Customer Help Center Retail Support Retail Trade Login COVID-19 Response Check Your Trade Status © 2021. All Rights Reserved. | Terms & Conditions | Privacy We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. View our Privacy Policy Cookie settings ACCEPT