Annual Enrollment Period (AEP) is now open. RSVP for a virtual meeting today! → Call today! 1-888-830-Viva Your health and wellness are important to us. Below you will find a number of programs and resources widely recognized for providing high-quality services, assistance and information. From caregivers and mental health support to exercise and weight management assistance, we hope you find these resources as valuable as we do. VCare Program VCare from Viva Health is a wellness program that works with your doctor to help you get stronger, more active, and more independent. It is offered to members who have specialized care management needs. This program is available to Viva Health members at no additional charge and is part of your benefit package. The VCare Program provides your own nurse to make it easier for you to follow your doctor’s prescribed plan of care, resulting in a healthier and more independent you. If you are interested in participating in the VCare Program, please call 1-855-698-2273 or locally at 205-558-7660. TTY users please dial 711. Health Education Are you planning to have a test or procedure but are unsure of what questions to ask your doctor? The American Board of Internal Medicine, along with Consumer Reports and more than 70 medical specialty societies, launched the Choosing Wisely® campaign with the goal of helping patients ask the right questions and have informed conversations with their doctors about what care is best for them. Learn More about Choosing Wisely Click Here → Enjoy Life Newsletter Enjoy Life is a FREE quarterly magazine that offers a number of healthy living and wellness articles, as well as games and recipes. Each issue highlights upcoming events at your local Viva Health Café. These events include healthy cooking classes, game days, movie matinees, and special guest lectures on topics such as Social Security benefits and managing diabetes. Spring 2021 COVID-19 Vaccine Updates & Trusted Resources | National Senior Health & Fitness Day | National Prescription Drug Take Back Day | Women's & Men's Health Download Check out our Events! View Now → Keep Your Mind Sharp: View Puzzles and Games Download Now → Get Enjoy Life delivered to your inbox! First Name Last Name Email DOB AutaugaBaldwinBarbourBibbBlountBullockButlerCalhounChambersCherokeeChiltonChoctawClarkeClayCleburneCoffeeColbertConecuhCoosaCovingtonCrenshawCullmanDaleDallasDeKalbElmoreEscambiaEtowahFayetteFranklinGenevaGreeneHaleHenryHoustonJacksonJeffersonLamarLauderdaleLawrenceLeeLimestoneLowndesMaconMadisonMarengoMarionMarshallMobileMonroeMontgomeryMorganPerryPickensPikeRandolphRussellShelbySt. ClairSumterTalladegaTallapoosaTuscaloosaWalkerWashingtonWilcoxWinston County* I consent for a Viva Health representative or licensed salesperson to contact me Submit Medication Therapy Management Medication Therapy Management (MTM) is a patient-centered and comprehensive approach to help members understand their medications and use them safely. The Medication Therapy Management (MTM) Program is not a covered benefit of Viva Medicare. Rather, it is a program available, at no additional cost, to members who meet certain criteria. You will be automatically enrolled in the Medication Therapy Management Program if you meet ALL of the following three (3) criteria: 2021 MTM Program Criteria 1. Take eight (8) or more drugs from the following specific Part D drug classes: Alpha Blockers, angiotensin-converting enzyme (ACE) inhibitors, angiotensin II receptor blockers (ARBs), antihyperlipidemics, antihypertensives, beta blockers, calcium channel blockers, diuretics, insulins, oral hypoglycemics, bisphosphonates, digoxin, hydralazine, nitrates, vasodilators, abaloparatide, calcitonin salmon nasal, denosumab, romosozumab, teriparatide AND 2. Have three (3) or more of the following long-term health conditions: Osteoporosis Chronic Heart Failure (CHF) Diabetes Dyslipidemia Hypertension AND 3. Have an anticipated annual drug spend of at least $4,376 for calendar year 2021 or $4,255 for calendar year 2020. The Viva Medicare MTM Program offers a Comprehensive Medication Review (CMR) for all eligible members either face-to-face or over the phone. Members who meet eligibility requirements will be automatically enrolled and sent an invitation letter welcoming them to the program. After receiving the invitation letter, you will be contacted by a partnering local pharmacy, an MTM call center, or Viva Medicare pharmacist or other qualified provider to schedule your medication review. A CMR takes about 30 minutes and is usually offered once each year. A specially trained pharmacist or other qualified provider will review your medication history, including prescription and over-the-counter medications, and identify and resolve any medication issues. Confirmed medication-related problems and recommendations may be communicated to your prescriber. Upon completion of the CMR, you will be mailed a Medication Action Plan that provides steps you should take to help you get the best results from your medications, and a Personal Medication List that will help you keep track of your medications and how to use them the right way. You may obtain a blank copy of the Personal Medication List by clicking here. You may choose to disenroll from the MTM Program any time during the year or you may decline individual services without having to disenroll from the program. In addition to the CMR, all MTM eligible members will also receive a Targeted Medication Review (TMR). The pharmacy claims of all members who qualify for MTM will be reviewed every three months to identify any new or persistent drug therapy problems, such as the presence of potential safety problems and/or gaps in care involving adherence to chronic medications and omissions in care. If the TMR analysis identifies any issues, then follow-up intervention opportunities are communicated to your prescriber(s) via fax or mail. For more information on Viva Health Medicare MTM Program, please contact our member services department at 1-800-633-1542 or 205-918-2067, TTY users call 711. Hours are Monday-Friday, 8 am - 8 pm. From October 1st to March 31st, seven days a week, 8 am - 8 pm. Interested in Viva Medicare? Toll-free: 1-888-830-VIVA (8482) | TTY: 711 Monday - Friday, 8am - 8pm (Oct 1 - Mar 31: 7 days a week, 8am - 8pm) Member Services: Toll-free: 1-800-633-1542 | TTY: 711 Monday - Friday, 8am - 8pm (Oct 1 - Mar 31: 7 days a week, 8am - 8pm) Member Resources Medicare Explained Viva Health Cafés Birmingham Dothan Florence Grand River (Leeds) Hoover Huntsville Mobile Montgomery Legal Fraud Waste & Abuse First Tier, Downstream and Related Entities Nondiscrimination and Language Accessibility Notice Notice of Privacy Practices We're here for you If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away. You may also contact Medicare to file your complaint by clicking here and following the instructions on the form. To find out information about the Medicare Ombudsman, click here. By clicking the links above, you may be directed away from VivaHealth.com © 2021 Viva Health, Inc. All Rights Reserved. H0154_mcdoc581r19a_M_CMS Accepted 10/01/2021 1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Rating referenced is for contract year 2022. 2Based on the 2011-2021 Medicare & You Handbooks for Alabama. Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).