Login Solutions Industries Let's talk Retail Manufacturing Financial Services Healthcare Healthcare IT Support Enable innovation and quality patient care by meeting today’s healthcare technology needs—flawlessly with Healthcare IT Support. Healthcare professionals need to keep pace with rapidly-changing technologies to provide dependable support to clinicians, payers, and patients. This is where Healthcare Workplace Support Services can assist. Pomeroy’s holistic solutions support an available and connected healthcare workplace. From the explosion in new healthcare delivery processes and virtual care to workplace support of users anywhere, anytime, healthcare’s changing paradigms can feature costly challenges. With over 35 years’ experience working closely with technology managers within some of the most well-known healthcare organizations in the world, Pomeroy can deploy the devices, connectivity and the technical staffing you need. Technology solutions that improve productivity Streamlined business operations Reduced costs Targeted assistance for the specific business demands of healthcare professionals Intelligent, always-on user support Support for thousands of end-users, devices, and distributed networks Unfettered data access Improved network uptime Uninterrupted operations Healthcare Industry Services World Renowned Healthcare Organization Crisis Healthcare Delivery Requires Extraordinary Curbside IT Support The Problem: A rapidly evolving crisis management situation among first responders required specialized hardware for drive-up COVID testing capabilities and the ability to meet a sharp increase in demand for Telehealth evaluations. The Effort: Pomeroy regional deployment teams provided 24/7 onsite technology support for front-line personnel working in infectious disease testing tents; installed Critical Care Unit webcam devices to support high volume evaluations; and fully configured remote work-ready laptops with specialized healthcare applications to enable network access for healthcare personnel via on-prem virtual desktop infrastructure. The Results: Pomeroy service delivery teams quickly mobilized to enable the client’s ability to rapidly deploy front-line patient care, telehealth, and remote work capabilities resulting in improved patient care and unqualified delight of the client. Pomeroy World Renowned Healthcare Organization Customer reviews from Gartner Peer Insights “Onsite leadership is amazing. Ability to hire for the position is on point. Delivering a great service to their customers is top priority.” Read customer reviews from Gartner Peer Insights Leading Healthcare Payer Organization How One Leading Healthcare Organization Achieved Digital Transformation of its User Support The Problem: The client sought leading-edge technology, tools, and innovation to transform its support to 1,900 users and their 2,500 devices while significantly reducing support costs. The Effort: Pomeroy deployed its integrated Enterprise Services Platform and Service Desk in the Cloud with predictive & proactive endpoint management and omnichannel user support including voice, chat & automated intelligent chatbots. The Results: Dramatically improved user & device uptime, faster issue resolution and ≈25% cost reduction over 5 years. Can’t find what you are looking for? Talk with a digital workplace guide Workplace. Optimized. Solutions Solutions Workplace Experience Workplace Devices Workplace Connectivity Workplace People Work From Anywhere Industries Industries Retail Manufacturing Financial Services Healthcare About About Us Contact Leadership Team Partners Careers Code of Ethics Diversity & Inclusion Insights Insights News Tech Talks Case Studies Login We believe your workforce should have everything they need to do great work, whether that’s at home, in the office, or in a coffee shop. That’s why Pomeroy supplies and supports smart technology quickly. With our help, you can easily run an agile, intelligent, fully enabled digital workplace. Contact Us +1.859.689.3526 Pomeroy Technologies, LLC. U.S. Headquarters 1020 Petersburg Road Hebron, KY 41048 Privacy Policy Terms of Use Returns Policies & Procedures © Pomeroy Technologies LLC. We use cookies on our website to give you the best experience possible. These small bits of data stored on your computer help our site operate and provide analytics so we can more readily show you relevant content. Click to learn more Cookie Settings Accept All