BUSINESS PRODUCTS LINKS QUESTIONS AND ANSWERS CONTACT INFORMATION WORK WITH US NEWS New EU legislation on food information for consumers click here> CSR REPORT OUR PRODUCTS copyright © Ferrero 2011 Legal Aspects & Privacy Cookie Policy contacts www.ferrerocsr.com www.ferrerocareers.com www.ferrero.com

BUSINESS PRODUCTS LINKS QUESTIONS AND ANSWERS CONTACT INFORMATION WORK WITH US QualityInnovationFreshness Freshness We have always offered our customers fresh, high-quality products with strict requirements for hygiene and food safety. Therefore, we continue to improve the company's international and standardized administration, with the aim of achieving an overall goal: satisfied customers. copyright © Ferrero 2011 Legal aspects contacts www.ferrerocsr.com www.ferrerocareers.com

BUSINESS PRODUCTS LINKS QUESTIONS AND ANSWERS CONTACT INFORMATION WORK WITH US QualityInnovationFreshness RAW MATERIALS QUALITY WORK ACCREDITATION RAW MATERIALS The high quality of the raw materials is a crucial factor for the success of our products. That is why we constantly, directly and indirectly, have a constructive dialogue with all our partners. We support authorities and institutions that work to create rules for sustainable cultivation of agricultural products and are happy to help when needed. When it comes to raw materials with specific properties, we work long-term, which provides security for our suppliers and encourages high quality. We believe in innovation and the importance of research, as long as this research can be scientifically verified. We are constantly trying to find new raw material suppliers, especially in developing countries, with the aim of guaranteeing continued quality improvement and growth in the local economies. The most important raw materials used in our products are cocoa, hazelnuts and milk. Our cocoa comes from Côte d'Ivoire - the world's leading supplier of cocoa - but also from Ghana and Ecuador. We only buy the main crop and the finest varieties, for example the well-known "Arriba" cocoa. Furthermore, we process the cocoa beans in our own facilities and our chocolate masters develop specific recipes based on the end product. Our company is one of the world's largest users of hazelnuts and we choose only the best varieties. We have developed plants and roasting methods that, with the help of advanced technology, guarantee the highest quality and enhance the aroma and taste of this important ingredient. Milk, which is the main ingredient in all Kinder products, is purchased from European suppliers who are selected with great care and who are extremely reliable. Our milk is therefore always of the highest quality. The same care and attention is also paid to other raw materials, such as coffee, cherries, coconut, flour, groats and cereals, etc. copyright © Ferrero 2011 Legal aspects contacts www.ferrerocsr.com www.ferrerocareers.com