Advanced Home Cloud Software Current: InfoSuite INFOSUITE Business Intelligence Software Effectively managing the performance of your field-based workforce requires complete visibility over every dimension of your operation, in real-time. Our InfoSuite solution is a cloud-based business intelligence reporting dashboard, specifically developed for field-based organisations. In addition to traditional reporting functions, InfoSuite updates organisations on their performance on a minute-by-minute basis. This real time insight allows you to proactively resolve issues without impacting on other scheduled work. Understanding key issues CHALLENGES Ineffective Planning Organisations that struggle to access timely and accurate field-based workforce data are often faced with ineffective and poor planning as a result. Inefficiency If your current system doesn’t enable you to spot data trends and take effective action, your organisation will be faced with inefficiency. Lack of Visibility Limited visibility of your field-based operations prevents you from gaining control of day to day operations to improve service and productivity. How our Business Intelligence Software can help you FEATURES & BENEFITS The Emerging Day Historical Data Forecasting The Emerging Day No two days are the same in the world of field service. While planning is important, unexpected circumstances will always arise. Our Business Intelligence software gives you access to real-time data, enabling you to immediately respond and resolve potential issues before they escalate. Customise Our InfoSuite software provides staff with real-time visibility of their specific area of operation. A simple drag and drop interface enables them to create their own charts in seconds to assist planning. Performance Our InfoSuite software delivers information with clarity, mapping performance analytics against KPIs. The data enables you to understand the reasons behind outcomes and to rectify the situation. Alerts Using our InfoSuite software, you can set up email and SMS notifications. These send your managers immediate alerts when there is a problem and their attention is needed. “Job Manager was rolled out within just four months to 1,280 home support workers who carry out 2.7 million essential visits a year. This has led to savings of £280,000 per annum.” Robert Foreman, Service Manager for Business Process Change and Improvement (since retired) Read Case Study 1 2 3 Explore our range of additional Field Service Management solutions Resource Scheduling DYNAMIC RESOURCE SCHEDULER Enabling organisations to schedule field-based workers efficiently and dynamically, allocating the right worker to the right job. Learn more Workforce Management JOB MANAGER Spans the full lifecycle of field-based activity from allocation to completion. Learn more Work Management WORK HUB Capable of pulling disparate systems together to create a single view of data and tasks. Learn more Additional insights to help you transform RESOURCES Actionable insight for field service Real-time visibility and greater insight delivers reduced costs, optimised resource allocation and improved productivity to enhance customer satisfaction. Read factsheet Factsheet Intelligent Field Service Discover the full suite of field service management solutions from Advanced to enable you to increase productivity, reduce costs and improve customer service. Brochure Read brochure News & Opinions BLOG // 01-10-2021 Delivering Superior Services to Tenants in the Digital Age by Nathan Ollier, Vice President, Public Sector and Field Service Advanced's Picks Digitising to enable the Urban Revival As we continue to face the challenges from the Covid pandemic, in a post-Brexit world, the UK economy remains in uncertain straits. Consumer spending … by Nathan Ollier, Vice President, Public Sector and Field Service BLOG // 13-09-2021 How have social housing providers been managing repairs and … With physical distancing required across society and shielding of the clinically vulnerable in place for 12 months; how have social housing organisati… by Nathan Ollier, Vice President, Public Sector and Field Service BLOG // 13-04-2021 How repairs teams are changing the way they work as lockdown… As maintenance teams adjust to coronavirus restrictions, we carried out a survey with Inside Housing readers to find out more. by Mark Dewell, MD of Commercial and Third Sector BLOG // 22-06-2020 Advanced About Us Careers Locations Support Contact Privacy TruePartner Modern Slavery Act statement Tax Strategy Code of Conduct Sitemap Cookie Preferences © Advanced. All rights reserved. Sales: 0330 404 0592 Switchboard: 0330 343 4000 Get in touch Contact Us Twitter LinkedIn