Company How We Help Industries Locations Careers Resources Contact SYKES is now part of Sitel Group®. Visit www.sitel.com for more information. Chat Support Our chat support provides another channel to deliver on your company’s customer experience promises. CONTACT US Live Chat Support Services SYKES Chat is chat done properly, providing comprehensive, cost-effective global customer chat support. It takes customer interaction on your website to a whole new level, delivering customer-convenient sales and service support just where it’s needed while they browse. An operational framework that is designed specifically for chat programs Specialized customer service chat agents that have unique skill sets defined by our program for optimal results Scalable across team size, global coverage and multilingual capabilities Actionable analytics pinpointing trends, opportunities and performance metrics Ongoing optimization as chat capabilities and best practices continue to evolve Chat platform-independent, with options to include chat technology Integrate customer support in chat with other digital and non-digital channels Contact us today to discover how SYKES Chat can give your company the competitive advantage in chat support with SYKES’ commitment to REAL PEOPLE. REAL SOLUTIONS.® More Resources CASE STUDYRELATED SYKES’ Self-Service Technology Improves CX for Electronics Brand CASE STUDYRELATED SYKES Knowledge Bot Improves CX for Electronics Retailer FACT SHEETRELATED SYKES Non-Voice Customer Service Channels We Can Help Your business has unique needs. See the difference a customized solution can make to your customer retention and satisfaction as well as your bottom line. CONTACT US FOLLOW US ON SOCIAL MEDIA COMPANY Sustainability News HOW WE HELP Outsourcing Holistic CX Service to Sales Extend Your Brand Digital Transformation INDUSTRIES Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel MORE INFORMATION Locations Careers Employee Spotlight Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility SYKES FAMILY OF COMPANIES Learn More Copyright © 2021 Sykes Enterprises, Incorporated