Careers Vendors Contact Home About Brands Sustainability News Investors Search Our Culture Overview History Store Count & Square Footage Management Team Board of Directors Policies Our Culture Colleagues At Macy’s, Inc., our culture is key to our success. We believe that what we do and how we do it are equally important. Creating a culture of shared expectations helps our organization deliver on our promises to stakeholders. In 2018, we updated our values and behaviors to better align with our vision for the organization. Simply, clearly, and powerfully, they describe how to live our values and follow our vision. This work is so important that we invest in training for all colleagues in these areas. As a result, colleagues are engaged and motivated to win in the competitive retail landscape MACY’S, INC. HUMAN CAPITAL REPORT Our Values and Behaviors What Guides Us: Our Values Acceptance Integrity Respect Giving Back How We Get it Done: Our Behaviors Commit To Win We must win with the customer and consider her in all decisions. We are passionate and competitive. We are demanding of ourselves, proud and humble to be part of a winning team. We commit to acting with speed and agility. We own our business and results. Build Trust Trust is at the heart of any meaningful partnership – both inside the company and with our business partners. We do what we say we will do. We are transparent. We collaborate and place trust in our colleagues willingly. We listen, learn, and root for one another. Own Your Role Every job matters and each of us plays a unique part in our company’s success. We are clear and accountable to the responsibilities of our role. We seize every opportunity to make our team successful. We are quick to make decisions, learn from mistakes, and understand how to be of service to others. Get Better Every Day We continually improve ourselves and develop our teams. We work in service to one another and to our customers. We welcome feedback and learn from it. We are curious and look beyond our walls for inspiration and ideas. We are optimistic and resilient. Making Colleagues’ Voices Heard We encourage colleagues to share feedback that will help us measure engagement and understand how they are feeling about our culture. For example, our recurring Culture Pulse surveys have contributed to our progress by helping identify the areas where we are doing well and growth opportunities, focused on our colleagues and People Leaders. We use these engagement metrics and survey results to hold our leaders accountable and help them develop their leadership capabilities. Celebrating Our National Heritage Macy's is proudly America's Department Store. Our customers and colleagues come from all walks of life, reflecting the full spectrum of the American experience. For more than 160 years, we have served generations at every stage of their lives. We are proud of our heritage and the unique role we play in American culture and tradition. We celebrate occasions big and small, creating decades of memorable experiences through Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. We’re embedded in the communities where we live and work, and show up in times of need. Learn more about how we serve our communities. © 2021 Macy's, Inc. Privacy Policy Legal Notice Disclaimer Sitemap Search