OUTAGE INFO | PAY BILL LOGIN RESIDENTIAL BUSINESS COMPANY HELP | CONTACT US About Your Meter Smart Meter Upgrade Complete If you're like most customers, you don't pay much attention to your electric meter. To most, it's just a device on the side of your home or business that measures the amount of electricity you consume. To some extent, that's true. However, electric meters – like smart phones, televisions and other commonly used technology – have changed a lot over the years. We're pleased to share that we're keeping up on technology and recently completed a multiyear project to upgrade our more than 810,000 meters with new digital smart meters (See our blog for more about our smart meter upgrade). Here are some benefits that many customers are already experiencing. More convenient to start and stop electric service. Many residential and small business customers can simply let us know the date and we'll handle remotely. No need to wait for a technician to arrive. Increased privacy on your property. Your usage data is sent directly to Tampa Electric through a secure wireless network, limiting on-site or drive-by visits to read meters. No more estimated bills. Sometimes customers receive an estimated bill due to issues gaining access to the meter or inclement weather. Smart meters eliminate this problem because they send data daily, eliminating the need to estimate bills. Some of the smart meters are already helping us restore power quicker by pinpointing exactly where outages are occurring. This is especially helpful after a storm that causes multiple outages. Features like this will be available across our entire service area by early 2022, once all meters are programmed to communicate with our internal systems. As we continue to invest in technology to build a smarter grid, we'll leverage smart meters to offer even more features, such as providing you with more control over electricity use, payment flexibility, alerts that will detect failing equipment before an outage occurs and more. View our Frequently Asked Questions. Our Power System Reliability Storm Protection Plan Trimming Trees About Your Rates Power Generation Current Projects Retail Tariff About Your Meter Smart Meter FAQs Rights of Way What does a modern grid look like for you? RESIDENTIAL Payment Options Billing Options Start or Stop Service Report a Concern Power Outages Save Energy Safety Rates BUSINESS Payment Options Billing Options Start or Stop Service Construction Save Energy Safety Rates COMPANY About Us Our Power System Media Center Business Resources Careers Community Manatee Viewing Center Environment Solar Energy Electric Vehicles CONTACT US Report an Outage Call Before You Dig STAY INFORMED Our Blog e-News Update Signup Tampa Electric is an Emera company. Copyright © 2021 Emera Inc. All rights reserved. Privacy Legal Accessibility