Nordea EN English Dansk Norsk Suomi Svenska Whistleblowing Breadcrumb Home About us Nordea in society Whistleblowing Conducting business with the highest ethical standards Nordea is committed to conducting business with the highest ethical standards, and our internal control and operating procedures are designed to detect and prevent misconduct and violations of applicable financial crime guidelines. But even the most efficient controls cannot fully safeguard against every possible scenario. This is why we encourage all our employees, our customers and our stakeholders to report if they experience or suspect unethical behaviour and violations of any applicable financial crime guidelines. How to report You can choose between reporting openly by providing name and contact details or reporting anonymously. Irrespective of method chosen, all reports are handled with strict confidentiality. Either way, you should send your report by using our whistleblowing service, which is managed by an independent, external party. The process is designed to protect the anonymity of the person filing the report. The process is separated from Nordea’s IT systems and IP address, and other data that may identify the whistleblower are not tracked in any way. Should you choose to file a report, you have the right to request and receive a complete list of information stored regarding your case, and if needed, you have the right to request corrections of incomplete or incorrect information. Nordea’s employees are by law protected against unfavourable treatment resulting from the filing. What should be reported Our whistleblowing procedure is intended for the reporting of misconduct and violations of financial crime guidelines, that is any fraudulent, inappropriate, dishonest, illegal or negligent activity or behaviour. Create a report Learn more about Nordea's whistleblowing service or create report Create report Local information Find more information about whistleblowing on our local sites: nordea.dk (Denmark) nordea.fi (Finland) nordea.no (Norway) nordea.se (Sweden) Customer complaint To file a customer complaint or report on issues related to personal disputes, please go here: nordea.dk (Danmark) nordea.fi (Finland) nordea.no (Norge) nordea.se (Sverige). Share this page About us Who we are Nordea in society Corporate governance Investors Nordea in figures Reports & presentations Share News & insights Press room Economic Outlook Blogs Careers Vacant positions Join us Locations Sustainability Sustainability at Nordea Sustainable Choice Reports Our services Corporates & institutions Small & medium businesses Personal customers Contact us General terms Privacy policy Cookies Accessibility Site feedback Nordea Bank © 2021 Nordea’s use of cookies Dansk Norsk Suomi Svenska Nordea uses own cookies as well as cookies from third parties. Cookies are used to enhance your online experience and to remember your preferences, for example language. Cookies are also used to analyse web traffic and to show you targeted ads in our own and third parties’ online media. We ask for your consent to use such cookies, except for necessary cookies which are needed to run our website. If you click on “Settings” below, you are able to decide which cookies you want to consent to. By clicking “Accept all cookies” you consent to all cookies from Nordea and our third-party collaborators. You can change or withdraw your consent at any time. You can read more about the use of cookies and how you can withdraw your consent in our cookie policy. Accept all cookies Settings