Company Contact Us Community & Support Log in Solutions Platform Why Coveo Partners Pricing Developers Resources Free trial Get a demo Manufacturing AI-powered relevance for the manufacturing industry Fuel your growth with AI-powered relevance for your sales, distribution, dealer, and service channels. Request a demo Free 30-day trial Trusted by Manufacturing Overview Ecommerce Service Workplace Customer Stories Top Resources Get a demo Overview Keep your employee and customer experiences humming Imagine if you could centralize access to your production knowledge, maintenance resources, and product catalog data – then let AI serve the most relevant content to each of your employees, customers, and partners. Coveo’s relevance platform unifies your content through AI-powered search and gives you the data you need to personalize its discovery for all kinds of users. Revolutionize every experience Using our AI-powered relevance platform, connect employees to the knowledge they need to innovate, sell, and serve in an Industry 4.0 world. Bring on AI minus the heavy lift Quickly set up machine learning and deliver the most relevant content across every channel – from your employee intranets to your dealer portals. Track progress and cost savings Keep tabs on the KPIs that matter most to you. Identify content knowledge gaps, measure conversions and case deflection, uncover product issues, and more. AI-Powered Ecommerce Consumerize your B2B experience Learn more Seamless entitlement management Show search results based on CRM product restrictions, so that each customer discovers the right products at the right prices. Personalized product discovery Based on a user’s clicks and searches, automatically tailor product information and content to help them zero on the right one sooner. Unified customer experiences Simplify each customer interaction by giving them access to your product catalog, documentation, and support content within a single search box. AI-Powered Service & Support Fix issues faster and cut service costs Learn more Quick customer self-service Empower customers to find answers on their own with AI-powered search, so uptime increases and truck rolls decrease Efficient dealer portals Activate your sales network with an intelligent system that enriches dealer knowledge, drives self-service engagement, and kickstarts sales. Faster agent assistance Help agents connect customers to a resolution faster with unified access to knowledge and AI-powered agent insights. AI-Powered Workplace Increase employee productivity Learn more A single source of truth Centralize multi-layered knowledge systems, including procedures and manuals, without overhauling your technology stack. Knowledge when you need it Provide easy and timely access to the right resources for every side of your business – retail, wholesale, dealers, and more. Faster onboarding and upskilling Optimize employee time to proficiency and productivity with proactive AI-powered knowledge recommendations. {{autoPlay ? "disabled auto play" : "enable auto play"}} We have visibility into the problem the dealer is trying to solve. Based on their query, we can see what articles the dealer clicked on to try and solve their concern. Analytics tell me if there’s a content gap, so we can create articles to help with specific issues. Jasmin Boudreau Global After-Sales Systems and Community Manager, BRP See the case study Resources Transform search and discovery to boost your bottom line View all resources EBOOK Coveo Dealer Portals for Manufacturers Your dealer application ecosystem is a variety of silos that makes it hard to provide timely — and accurate — information. Here’s your blueprint to delivering the self-service experiences that provide the answers partners and dealers need — from buying to service and support — 24/7. Get ebook EBOOK 6 Strategies to Boost Self-Service in Salesforce Experience Cloud Get ebook REPORT The Forrester Wave™: Cognitive Search, Q3 2021 View report Learn how relevance can fuel your business Request a demo Get a business value assessment Contact Us Pricing Platform Overview Technology Intelligent Search Recommendations Content Personalization Analytics New in Coveo Ecommerce Overview Features Salesforce B2B Commerce Service & Support Overview Features Customer Communities Customer Self-Service Contact Centers Chatbot Intelligence In-Product Experience KCS Workplace Overview Features Employee Portals Intranet & Knowledge Management Website Overview Partner Portals Dealer Portals Integrations Overview Salesforce Adobe SAP Sitecore ServiceNow Zendesk AppDirect Industries High Tech Financial Services Manufacturing Healthcare Telecommunications Developers Overview Security Documentation Coveo Labs Coveo Github System Status Resources Case Studies Guides Demo Videos Webinars Upcoming Events Blog Coveo Level Up Company About Us Customers Partners AI Research Careers Newsroom Investors Français © 2021 Coveo Solutions Inc. | All Rights Reserved. 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