home what we do why tlg? about us contact us why tlg? WHY DOES OVER 90% OF OUR BUSINESS COME FROM EXISTING CLIENTS AND REFERRALS? Our clients will tell you that tlg and founder Phyllis Roteman aren’t your typical consultants. Talk to us (or our clients) to find out what’s different. You’ll find that everything we do has four characteristics that make our solutions work. Stickiness We look at the ecosystem, not just the event. Our holistic approach to behavior change ensures buy-in, alignment, accountability and sustainability. Customized Your organization is unique. That’s why we don’t try to force-fit cookie cutter solutions. Instead, we use design-thinking principles to engage your stakeholders and deliver solutions that are adopted. Adult Learning Principles Our solutions are based on a combination of the latest research, brain science, behavioral psychology and practical experience. Practical We start with the why. What’s the business result you’re looking for? What’s driving the need? We ask the right questions to make sure solutions deliver results. t 01.818.981.8806 info@theloyaltygroup.com © 2020 by the loyalty group consulting. terms of use privacy policy