Essex Hotel Management 585.272.2350 HOME SERVICES PORTFOLIO TEAM NEWS CAREERS CONTACT Property Management We understand the unique challenges and complexities of operating properties. For nearly 30 years, Essex's hands-on approach, attention to detail, solid systems and controls, plus a focus on quality and an owner-oriented philosophy consistently have produced solid operating margins. Our strongest asset is our people and we seek team members with a passion for serving our guests, a critical element in overall performance. As a third-party property manager, we bring our experience as an owner, developer and operator to quickly assess situations, provide solutions to enhance value and generate superior results for owners. We also can serve in a consulting role, provide select services or act more in an advisory capacity. Our property management services include: Formal regular operations review Implementation of best practices Guest services training Franchise compliance Safety and risk management training Team member recruitment, retention, and development Sales and marketing planning and programs Yield and revenue management, forecasting and reporting Budget/business plan development and execution HR/Payroll and benefits administration Accounting and financial reporting, analysis Cash management, reconciliation, and receivables management Owner reporting and communications Continue on to: Renovations/RE-Positioning Development and Project Management Lender Services Pre-Opening Services © 2021 by Essex Hotel Management, LLC. 1250 Scottsville Road, Suite 20, Rochester, NY 14624 p. 585.272.2350 f. 585.272.2396

Essex Hotel Management 585.272.2350 HOME SERVICES PORTFOLIO TEAM NEWS CAREERS CONTACT Pre-Opening Services Success is more than a great building and its contents. At Essex, we understand the importance of focusing early on operations to ensure a smooth hotel grand opening. This upfront attention to detail also helps lay the groundwork for continued operational success. Our pre-opening services include: Business, sales and marketing plans and budgeting Acquisition of operating licenses, permits and utilities Vendor contracting Staff selection and training Pre-opening sales and marketing, including e-commerce Property management and communication systems selection Franchisor communications and compliance Building set-up Continue on to: Property Management Lender Services Renovations/RE-Positioning Development and Project Management © 2021 by Essex Hotel Management, LLC. 1250 Scottsville Road, Suite 20, Rochester, NY 14624 p. 585.272.2350 f. 585.272.2396