Photo Gallery ONLINE PAYMENT PORTAL Use the eCitizen online payment portal to: Create a user profile and sign-up for recurring auto payments (Tax and Water customers only) Pay Your Tax Bill Pay Your Water Bill Pay Your Parking Ticket Renew Alarm Permits Donate to Rochester Animal Services Donate to Reforest Mount Hope Cemetery Questions related to your City tax bill or water bill? For a list of alternative payment options, click here OPEN THE ECITIZEN ONLINE BILL PAY PORTAL Problems viewing the eCitizen portal? Click here. For additional questions regarding your online account, email billpay@ecitizenportal.com or call 1-800-926-3466. Convenience charges: Payment Amount Fee Electronic Check any $1.00 * Credit Cards $0.01 to $100.00 $2.75 $100.01 or greater 2.75% of total For a list of alternative payment options, click here *A non-negotiable $20 fee will be assessed by the City if an electronic check payment bounces for any reason. Please be careful when entering electronic check information (account number, routing number). Rochester Traffic Violations Agency The City of Rochester Traffic Violations Agency now adjudicates traffic infractions in violation of the New York State Vehicle and Traffic Law. To pay a traffic tickets through this agency, visit www.CityofRochester.gov/RTVA Online Payments Comparison Chart Credit Card EFT AutoPay Taxes X X X Water Bill X X X Parking Ticket X Alarm Permit Renewal X X Animal Services Donations X X Reforest Mount Hope Donations X X SEE ALSO Taxes and Assessments | Parking | Water Supply CONTACT SOCIAL MapCallEmail Home DirectoryTerms of Use Fair Housing Equal OpportunityTitle VI NondiscriminationCity Employees' Gateway ©City of Rochester