Switching Virgin Media and O2 Help & Support Blog Broadband Packages Broadband packages Are you on the hunt for a broadband bundle? Find out what packages are available with Virgin Media in your area. Check your postcode Need help ordering? Call us on 0800 064 3850 Supercharge your bundle When you're with both Virgin Media and O2, you'll get a broadband speed boost, double data and loads more exclusive benefits with Volt. Find out more about Volt benefits. Broadband Broadband only Broadband and TV Broadband and phone Our speeds Broadband for gamers Choose a broadband, TV and phone package Our bundles come with superfast broadband, a TV package and landline to create the perfect all-in-one deal. There’s something for every budget and internet user. Big bundle M50 Fibre Broadband, Talk Weekends & 100+ TV channels M50 Fibre Broadband 100+ TV Channels Talk Weekends £33 a month 18 month contract £35 set up fee Plan details Select Big bundle + Drama M100 Fibre Broadband, 135+ channels with Entertainment & Drama, Talk Weekends M100 Fibre Broadband 135+ TV Channels Talk Weekends £39 a month 18 month contract £35 set up fee Plan details Select Supercharged Big Volt bundle M50 M100 Fibre Broadband, Talk Weekends & 100+ TV channels + O2 sim M50 M100 Fibre Broadband 5GB 10GB O2 sim 100+ TV Channels Talk Weekends £45 a month * 18 month contract £35 set up fee Plan details Select Broadband + TV M200 Broadband & 190+ TV channels M200 Fibre Broadband 190+ TV Channels £49 a month 18 month contract £35 set up fee Plan details Select Bigger bundle + Movies M350 Fibre Broadband, Sky Cinema HD, 200+ TV channels & Talk Weekends M350 Fibre Broadband 200+ TV Channels Talk Weekends £59 a month 18 month contract £35 set up fee Plan details Select Bigger bundle + Sports M350 Fibre Broadband, Sky Sports, 195+ TV channels & Talk Weekends M350 Fibre Broadband 195+ TV Channels Talk Weekends £69 a month 18 month contract £35 set up fee Plan details Select Bigger bundle + Sports & Movies M100 Fibre Broadband, Sky Sports, Sky Cinema HD, 210+ TV channels & Talk Weekends M100 Fibre Broadband 210+ TV Channels Talk Weekends £79 a month 18 month contract £35 set up fee Plan details Select Supercharged Ultimate Volt bundle Gig1 Fibre Broadband, 230+ channels with Entertainment, Anytime calls + O2 sim Gig1 Fibre Broadband Unlimited O2 sim 230+ TV Channels Talk More Anytime £99 a month * 18 month contract £35 set up fee Plan details Select *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%. You’ll see this increase on your April 2022 O2 bill onwards. Since this increase is provided for within your agreement, you will not be able to leave without paying an early termination fee as a result. See O2 Prices. What is a broadband package? Broadband packages, or broadband bundles, combine your broadband connection with other popular services like digital TV and a landline. With Virgin Media, you can combine all three of these together into one deal. This gives you access to some of the best TV channels, including Sky Sports and Sky Cinema, as well as calls from your home phone. Getting everything through one provider also means you can pay just one monthly fee. This can be more cost effective than getting your services from individual suppliers. What other broadband packages can I get? Our broadband packages deliver superfast speeds and added extras that’ll make your bundle worthwhile. If you aren’t looking for a three-in-one deal, we have some alternatives for you to consider. Broadband only A broadband only deal could be perfect if you’re not looking for a digital TV or landline service. You’ll only have access to, and pay for, an internet connection. We have a great range of superfast broadband speeds for you to choose from. See our broadband only deals Broadband and phone packages Get online and make calls from your landline with a broadband and home phone deal. Here, you can combine great broadband speeds with one of our call plans, such as Talk More Weekends. This gives you access to unlimited weekend calls to all UK landlines and mobile networks. You’ll also get inclusive weekend minutes to 0845 and 0870 numbers. See our broadband and phone deals Broadband and TV packages Looking to couple up your broadband package with digital TV? Virgin Media lets you combine superfast fibre broadband with a range of TV channels, including sports, movies, dramas and documentaries. Pause, rewind and record live TV and get everything you want on-demand. You can also watch it on the go with your mobile or tablet. See our broadband and TV deals What are the benefits of broadband bundles? Broadband packages let you pay for your internet, landline and digital TV services in one go – ideal if you’re looking for a little bit of everything. They come with several key benefits, including: Better offers: Bundling everything up can be cheaper in the long run as many providers give discounts when you combine broadband with additional services. Less hassle: Taking out multiple services with one provider means you’ll only need one point of contact, one contract and one monthly bill. Sign up gifts and incentives: From time to time, new customers can benefit from incentives, gifts and even money off their bill when they buy a broadband package. Make sure you look out for our latest promotions and offers on our products above. What TV channels can I get with a broadband package? Our broadband bundles give you access to a fantastic range of channels including Sky Sports, Sky Cinema and BT Sport. Check out the options below. Ultimate Volt (251) Bigger + Movies & Sports (229) Bigger + Sports (209) Bigger + Movies (221) Bigger (201) Big + Drama & Docs (161) Big (104) Sports Sky Sports Action HD Sky Sports Arena Sky Sports Arena HD Sky Sports Cricket Sky Sports Cricket HD Sky Sports F1 Sky Sports F1 HD Sky Sports Football Sky Sports Football HD Sky Sports Golf Sky Sports Golf HD Sky Sports Main Event Sky Sports Main Event HD Sky Sports NFL Sky Sports Premier League Sky Sports Premier League HD BT Sport 1 HD BT Sport 2 HD Show all channels What types of broadband connections are there? There are many types of broadband available on the market today. Each comes with its own degree of speed and connectivity. At Virgin Media, we focus on giving customers fast, reliable speeds with our superfast fibre broadband. Make sure you check for broadband availability in your area. You can learn more about the different broadband types below: ADSL broadband When broadband first became available, most if not all packages required a copper landline in order to operate. This type of connection is referred to as ADSL, or ‘Asymmetric Digital Subscriber Line’ broadband. It uses traditional phone lines to connect the provider’s broadband or telephone exchange directly to your home. ADSL is still one of the most commonly available broadband connections in the UK. It is, however, generally slower than other options, like fibre-optic. Cable broadband packages You can also get cable broadband packages which give you faster average download speeds than ADSL broadband. This type of connection uses fibre-optic lines from the exchange to the street cabinet. Then from the cabinet to your home, the engineer will use the broadband provider’s own coaxial cable so that you can get online. Although you’ll get fast speeds with these packages, they won’t be as fast as full fibre broadband. Fibre broadband packages Fibre broadband is one of the faster options available on the market today. It can generally deliver quicker broadband speeds than ADSL thanks to the latest fibre-optic technology (light signals, not radio frequency) being used to transmit data into your home. This gives fibre an edge over ADSL’s copper wires, as it can transfer a lot more data in a shorter amount of time. With Virgin Media, you’re guaranteed a fibre broadband package as standard. We have our own, separate fibre infrastructure. The vast majority of our network uses fibre-optic cables from the exchange to your street cabinet, then a superfast coax cable into your home. Mobile broadband packages Unlike the other broadband connections, mobile broadband doesn’t rely on fixed-line cables to deliver an internet connection. Instead, it uses 3G, 4G and 5G mobile phone networks. It’s a workable alternative if you don’t have access to fibre broadband, but still need a fast connection in your home. You can even use it when you’re on the move. Virgin Media offers flexible mobile broadband packages in the form of 30-day rolling plans or 12-month contracts. They come equipped with 4G WiFi, shared internet access and a set of parental controls. How to choose the best broadband package When choosing the right broadband package for your household, it’s important to consider a range of factors. These can include: Cost. This might be one of the most important factors. Your broadband package should be cost-effective and include extras or perks you’ll use. Check out our packages above to see what works best for you. Speed. Download speeds will affect your overall experience online. Therefore, it’s important to know what broadband speeds are, and what you can get in your area. Learn more about our relative speeds and usage below. Availability. Before you get your hopes up, be certain you can get the services you want, where you live. Check for availability using our broadband postcode checker. Type of connection. As mentioned, there are a range of broadband connection types in the UK. Whilst ADSL is still widely available, fibre broadband is quickly becoming the most popular thanks to its generally faster speeds. Virgin Media offers a fibre connection as standard. Be sure to check whether it’s available in your area. Equipment. You may need equipment installed before you can start using our internet services. At Virgin Media, our team will keep you informed every step of the way. If you do require equipment installation, we will send out an engineer to get you set up. Contract length. Most of our broadband packages come with 18 month contracts. We do, however, offer 30-day rolling contracts and 12 month options for added flexibility. Support. If something goes wrong, you want to know that your provider is easily contactable. With Virgin Media, our team is always on hand to help you with connection problems and any other issues you may face. Usage limits. If you’re a frequent internet user, you won’t want to be on a restrictive allowance. Virgin Media provides unlimited broadband packages to all users, letting you enjoy being online the way you want to. Bundling options. Combining broadband with landline and TV services means you can get everything you want in one bundle. This is often easier to manage and can be more cost effective than getting everything from separate providers. It is, however, important to consider your usage needs first – then shop accordingly. What broadband speed will I need? Aside from knowing what perks you’ll get with your broadband package, you should also consider a suitable internet speed. Here, you should factor in the number of users per household and the expected daily usage. At Virgin Media we have a number of speeds to choose from. Each package we offer has an average download speed measured in Megabits per second (Mbps). M100 Fibre Broadband Average speeds: 108Mbps - A popular speed for multiple medium users or a single, heavy user. With this, you can connect several devices and enjoy streaming, browsing and gaming. Discover M100 Fibre M200 Fibre Broadband Average speeds: 213Mbps - This option works well for busier households that use a lot of devices. It’s equipped to handle everything from smart speakers and appliances to smart TVs located in multiple rooms. Discover M200 Fibre M350 Fibre Broadband Average speeds: 362Mbps - This is a great choice for multiple, heavy broadband users who spend time video calling or streaming box sets, football and films in Ultra HD. Discover M350 Fibre M500 Fibre Broadband Average speeds: 516Mbps - Ultra-connected households could thrive with this superfast broadband package. Whether you’ve got a home office, smart gadget network, gaming set-up – or all three – it’ll work just as well. Discover M500 Fibre Gig1 Fibre Broadband Average speeds: 1130Mbps - Still only available in some UK cities, this future-ready fibre broadband service is packed with web-enabled smart technology. Host a live event, stream gameplay and download huge files over multiple devices. Discover Gig1 Fibre Compare broadband packages The best way to find a broadband, TV and phone deal is to compare every broadband package in one place. We’ve already touched on what factors to consider when choosing the best bundle. Namely, you should consider deals based on their relative speed, download allowance, availability, contract length, price and technical support. Whilst it’s important to compare broadband packages, you should also consider what’s currently available in your area. You can use our broadband postcode checker to see exactly what you can get where you live. FAQs Are all Virgin broadband packages unlimited? Can I get a broadband package for 12 months? Can I get a mobile deal in a broadband bundle? How do I switch to the right broadband package deal? The legal stuff Virgin Media’s fastest, most reliable WiFi ever, due to enhanced WiFi signal from Hub. Your price will not increase during the minimum period except for broadband only packages. SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES New customers only. SERVICES ONLY AVAILABLE IN VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details. What is a minimum period? When you take any services from Virgin Media you will be committing to taking that service for a minimum amount of time (e.g., 18 months). Virgin Media call this a minimum period, minimum term or minimum commitment period but they mean the same thing. Please check your basket for details of the minimum period that applies to the services you have chosen. What if I cancel or move home? If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area – this is because you will be asking to cancel your services early. The Virgin Media network does not cover all of the UK – please use our postcode checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here. For the full terms and conditions please click here. General Offers TV Broadband Landline O2 *99.88% average network uptime (based on measurements from customer routers across the Virgin Media network. December 2019 - December 2020). For more details, see here. Need help ordering? 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