Menu 800-851-7740 Request a quote We’re here to help with your account Information about your insurance policies are just a click away We’ve put together some quick links to help you manage your account, including making a payment or filing a claim. Also, be sure to check out our Frequently Asked Questions (FAQs) area below for more information. Billing Pay your bill quickly without needing to log in. Or, if you have other questions about your account, give us a call at 800-851-7740. Make a payment Claims If you need to file a claim, begin the process here. You can also call 800-851-7740 and speak to one of our knowledgeable claims agents. Claims Certificate of insurance Looking for proof of insurance? Click below, call 800-851-7740, or contact your agent to get certificates, ID cards, and run motor vehicle reports. Get a COI online Loss control resources This is a risk management service for our members. Email losscontrol@hortica.com, call 800-851-7740, or follow the link to fill out the request form. Request access Common customer questions You may still have some questions about your coverage and policies. Here’s a list of some of the most common questions we receive and their answers. If you still need help, call us at 800-851-7740. General insurance questions Where do you find your account number? Where do you pay your bill? Where can you get an auto ID card or add an auto to your policy? Insurance billing questions Where do you mail your premium payment? What address do you use to send a payment overnight? How do you pay your bill on the website? Can you pay with a debit or credit card? How can you change the bank account that the premium is drafted from? Who can you contact if there’s a question about a bill? How can you get a copy of an invoice? Insurance claims questions Are you covered for this loss? Will your premium go up or be cancelled if a claim is made? Insurance services questions Where can you find Loss Control materials or OSHA certification? Do you need new hire or MVR information? Since 1887, Hortica, a brand of the Sentry Insurance Group, has solely dedicated itself to helping protect businesses in the horticultural and floral industries. Learn how we can help you. Insurance Our products Business types Learning center Claims Company About Careers News Agents & brokers For medical providers Customers Pay my bill Request a COI Get in touch Contact us We’re here to help your business. (800) 851-7740 8 a.m.–5 p.m. CT © 2021 Sentry Insurance Group *Sentry has an AM Best Financial Strength Rating (FSR) of A+ (superior), current as of June 2021. See ambest.com/ratings/guide.pdf for rating information. Legal Underwriting companies Privacy policy Terms and conditions Customer notifications Web accessibility Sitemap