Home Products System partner End customers Insurance Contact Companies 24h hotline 07664-505590 HomeCompaniesimprint I mprint DÖLCO GmbH Managing partners: Andreas Berns, Timo Karnik HRB 705937 VAT ID: DE 273979536 Address: Gewerbestr. 19 79112 Freiburg-Opfingen Tel .: 07664/50 559-0 Fax: 07664/50 559 57 Internet: www.doelco.de E-Mail: info (at) doelco.de DISCLAIMER: Limitation of liability for own content All content on our website was created with care and to the best of our knowledge. However, no guarantee can be given for the topicality, completeness and correctness of all pages. According to § 7 Abs. 1 TMG we as a service provider are responsible for our own content on these pages according to the general laws, but according to §§ 8 to 10 TMG we are not obliged to monitor the transmitted or stored third-party information. This content will be removed immediately from the time we become aware of a specific legal infringement and we are not liable before the time we become aware of it. Limitation of liability for external links Our website contains so-called "external links" (links to third party websites), on the content of which we have no influence and for which we therefore accept no liability. The respective information provider of the linked website is responsible for the content and correctness of the information. When the link was created, no legal violations were recognizable to us. If we become aware of a legal violation, the respective link will be removed by us immediately. copyright The content and works published on this website are subject to German copyright law. Any type of duplication, processing, distribution and any type of exploitation outside the limits of copyright law requires the prior written consent of the respective copyright holder. Designated word marks or figurative marks, with which we ultimately also advertise for the respective rights holder, belong to their respective owners. Data protection declaration : The following data protection declaration applies to the use of our online offer [www.doelco.de] (hereinafter "website"). We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). We collect and process your personal data in order to be able to offer you the above-mentioned portal. This declaration describes how and for what purpose your data is recorded and used and what options you have in connection with personal data. By using this website, you consent to the collection, use and transfer of your data in accordance with this data protection declaration. 1 person responsible The person responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is [DÖLCO GmbH, Gewerbestrasse 19, 79112 Freiburg, info@doelco.de ] , provided you have the collection, processing or use of your data by us If you want to object in whole or for individual measures in accordance with these data protection provisions, you can address your objection to the person responsible. You can save and print out this data protection declaration at any time. 2 General use of the website 2.1 Hosting The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use to operate the website. We or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer in accordance with Art. 6 Para. 1 p. 1 f) GDPR in conjunction with Art. 28 GDPR. 2.2 Access data We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, save and use data about every access to our online offer (so-called server log files). The access data include: Name and URL of the file called up Date and time of the request amount of data transferred Notification of successful retrieval (HTTP response code) Browser type and browser version operating system Referer URL (i.e. the previously visited page) Websites that are accessed by the user's system via our website Internet service provider of the user IP address and the requesting provider We use this log data without assignment to your person or other profile creation for statistical evaluations for the purpose of operation, security and optimization of our online offer, but also for anonymous recording of the number of visitors to our website (traffic) as well as the scope and type of Use of our website and services, also for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze data traffic, search for and correct errors and improve our services. This is also our legitimate interest in accordance with Art. 6 Para. 1 S. 1 f) GDPR. We reserve the right to check the log data retrospectively if, based on specific indications, there is a legitimate suspicion of illegal use. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. B. if you use one of our offers. After canceling the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also save IP addresses if we have a specific suspicion of a criminal offense in connection with the use of our website. 2.3 Cookies We use so-called session cookies to optimize our online offer. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This means that your computer can be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. B. to the fact that you can use the shopping cart function across several pages. To a lesser extent, we also use persistent cookies (also small text files that are stored on your device) that remain on your device and enable us to recognize your browser the next time you visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. In this way, we can present our offer to you in a more user-friendly, effective and secure manner and, for example, show you information on the page that is specifically tailored to your interests. Our legitimate interest in the use of cookies in accordance with Art. 6 Para. 1 S. 1 f) GDPR lies in making our website more user-friendly, more effective and safer. The following data and information are stored in the cookies: - Log-in information - Language settings - Entered search terms - Information about the number of visits to our website and the use of individual functions of our website. When the cookie is activated, an identification number is assigned to it and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would enable the cookie to be assigned to you are not stored in the cookie. Based on cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc. You can set your browser so that you are informed in advance about the setting of cookies and decide on a case-by-case basis whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This can limit the functionality of the website. 2.4 Email contact If you contact us (e.g. using the contact form or email), we will save your details to process the request and in the event that follow-up questions arise. This is also our legitimate interest in accordance with Art. 6 Para. 1 S. 1 f) GDPR. We only save and use other personal data if you consent to this or if this is legally permissible without special consent. 2.5 Google Analytics We use Google Analytics, a web analysis service from Google Inc. (“Google”). Google has submitted to the Privacy Shield Agreement between the European Union and the USA and is certified. As a result, Google undertakes to comply with the standards and regulations of European data protection law. You can find more information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about the use of this website by site visitors is usually transferred to a Google server in the USA and stored there. This is also our legitimate interest in accordance with Art. 6 Para. 1 S. 1 f) GDPR. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. IP anonymization is active on this website. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the transmission of the data generated by the cookie and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the transmission of the data generated by the cookie and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the transmission of the data generated by the cookie and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de. 2.6 Storage period Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued. 3 Processing of inventory data We also process inventory data described below. 3.1 Online shop For an order in our online shop, we need your master, communication and payment data so that we can confirm receipt of your order, communicate with you and process the order. 3.2 customer account In order to be able to offer you a convenient shopping experience in our online shop, you can register by entering your personal data on our website. Then you don't have to re-enter your data every time you order. For the new registration, we collect master data (e.g. name, address), communication data (e.g. e-mail address) and payment data (bank details) as well as access data (user name and password). In order to ensure your proper registration and to prevent unauthorized registrations by third parties, you will receive an activation link by email after you have registered to activate your account. Only after successful registration do we permanently save the data you have transmitted in our system. You can have us delete a customer account that has already been created at any time, without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under item 1 (e.g. e-mail, fax, letter) is sufficient for this. We will then delete your stored personal data, unless we still have to store them to process orders or due to statutory retention requirements. 3.3 Newsletter In order to be able to send you our newsletter, we use the so-called double opt-in procedure. Only if you have expressly confirmed to us beforehand that you want to receive the newsletter, we will send you an activation e-mail and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this e-mail . You can cancel your registration at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under item 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course you will also find an unsubscribe link in every newsletter. 3.4 Product recommendations Independently of the newsletter, we will regularly send you product recommendations by email. In this way we send you information about products from our range that you may be interested in based on your last purchases from us. In doing so, we strictly adhere to the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details mentioned under item 1 (e.g. e-mail, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every email. 3.5 Legal bases and storage duration The legal basis for data processing in accordance with the preceding paragraphs is Art. 6 Paragraph 1 Clause 1 a), b) and f) GDPR. Our interests in data processing are in particular the initiation, conclusion and fulfillment of contracts as well as direct advertising and product information. Unless specifically stated, we only store personal data for as long as this is necessary or required by law to fulfill the purposes pursued. 4 your rights as a data subject According to the applicable laws, you have various rights with regard to your personal data. If you would like to assert these rights, please send your request by email or post, clearly identifying yourself, to the address given in section 1. You will find an overview of your rights below. 4.1 Right to confirmation and information You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you, along with a copy of this data. Furthermore, there is a right to the following information: 1. The processing purposes 2. the categories of personal data that are processed 3. the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular for recipients in third countries or international organizations 4. if possible, the planned duration, for which the personal data are stored or, if this is not possible, the criteria for determining this duration 5. the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object this processing 6. the existence of a right to lodge a complaint with a supervisory authority 7. if the personal data are not collected from you, all available information about the origin of the data 8. the existence of automated decision-making including profiling in accordance with Article 22 Paragraphs 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and intended effects of such processing for you. If personal data is transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission. 4.2 Right to Correction You have the right to request us to correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - including by means of a supplementary declaration. 4.3 Right to erasure ("right to be forgotten") According to Art. 17 (1) GDPR, you have the right to request that personal data relating to you be erased immediately, and we are obliged to erase personal data immediately if one of the following reasons applies: 1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed. 2. You revoke your consent on which the processing was based in accordance with Art. 6 Paragraph 1 Clause 1 a) GDPR or Art. 9 Paragraph 2 a) GDPR, and there is no other legal basis for the processing. 3. You object to the processing in accordance with Art. 21 Paragraph 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 Paragraph 2 GDPR. 4. The personal data was processed unlawfully. 5. The deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which we are subject. 6. The personal data was collected in relation to the information society services offered in accordance with Art. 8 Para. 1 GDPR. If we have made the personal data public and we are obliged to delete it in accordance with Art. 17 Para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, in order to be responsible for the data processing Process data, to inform you that you have requested the deletion of all links to this personal data or of copies or replications of this personal data. 4.4 Right to restriction of processing You have the right to demand that we restrict processing if one of the following conditions is met: 1. You dispute the correctness of the personal data for a period that enables us to verify the correctness of the personal data to check 2. the processing is unlawful and you refused the deletion of the personal data and instead requested the restriction of the use of the personal data 3. we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or need defense of legal claims, or 4. You have lodged an objection to the processing in accordance with Art. 21 Paragraph 1 GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours. 4.5 Right to data portability You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person responsible without hindrance from us, if 1. the processing is based on consent in accordance with Art. 6 Paragraph 1 Sentence 1 a) GDPR or Art. 9 Paragraph 2 a) GDPR or on a contract in accordance with Art. 6 Paragraph 1 Sentence 1 b) GDPR and 2. the processing is carried out using automated procedures. When exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from us to another person responsible, insofar as this is technically feasible. 4.6 Right to object You have the right to object at any time to the processing of personal data relating to you which is based on Art. 6 Para. 1 S. 1 e) or f) GDPR for reasons that arise from your particular situation; this also applies to profiling based on these provisions. We no longer process the personal data unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If we process personal data in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. For reasons that arise from your particular situation, you have the right to object to the processing of personal data relating to you that is carried out for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 (1) GDPR unless the processing is necessary to fulfill a task in the public interest. 4.7 Automated decisions including profiling You have the right not to be subject to a decision based solely on automated processing - including profiling - that has legal effects on you or similarly significantly affects you. There is no automated decision-making based on the personal data collected. 4.8 Right to withdraw consent under data protection law You have the right to withdraw consent to the processing of personal data at any time. 4.9 Right to complain to a supervisory authority You have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your personal data is unlawful. 5 data security We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we continually adapt to the state of the art. We also do not guarantee that our offer will be available at certain times; Disturbances, Interruptions or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis. 6 Weitergabe von Daten an Dritte, keine Datenübertragung ins Nicht-EU-Ausland In principle, we only use your personal data within our company. If and to the extent that we involve third parties in the context of the performance of contracts (e.g. logistics service providers), they will only receive personal data to the extent that the transmission is necessary for the corresponding service. In the event that we outsource certain parts of the data processing ("order processing"), we contractually oblige the processors to use personal data only in accordance with the requirements of the data protection laws and to guarantee the protection of the rights of the data subject. A data transfer to bodies or persons outside the EU outside of the cases mentioned in this declaration in section 2 does not take place and is not planned. Computer shops Most Images Copyright by shutterstock Thanks to the following Artists: Double-J Design for PDF Icons (License: CC Attribution 3.0) Our locations: Freiburg Emmendingen Offenburg Lahr Waldkirch Denzlingen Bad Krozingen Breisach Gera Jena Munich Germany Products: Services: Dehumidifier Construction dryer Condenser dryer Location and measurement technology Humidity control Dehumidification system Diagnosis Leak detection Moisture measurement Building drying Redevelopment Building drying DÖLCO GmbH Gewerbestr. 19th 79112 Freiburg info@doelco.de www.doelco.de +49 (0) 7664 / 50559-0 Information: Partner: Water damage insurance Dehumidifier Construction dryer Condenser dryer measuring technology Techno competence Gann Flir Testo TÜV Rheinland PK Concept Imprint | Contact © Copyright by DÖLCO GmbH | 2020