Filter your search by category. Current category: Search Sign In Home Services Knowledge Base Request Assistance View My Requests Search Need help with a ticket? View the "Creating, Viewing, and Updating Tickets" article to learn how to submit requests for support, and view your existing requests. Want to know more about what the status of your ticket means? Check out the "Ticket Status Definitions" article. You can easily request services and help online by using MSU’s Service Catalog. Browsing Services Click on the gold "Request Assistance" button above. Browse through the categories to find the service you need. If the service is requestable online, click on the appropriate button on the right side of the page to access the request form. Your request will be routed to the appropriate technician. Searching for Services Click on the gold "Search" button above. Enter your search criteria in the "Search" field and hit Enter. Use the descriptions to find the service you need, and click the title of the service. If the service is requestable online, click on the appropriate button on the right side of the page to access the request form. Your request will be routed to the appropriate technician. Websites for Campus Updates Racer Safe & Healthy Guidelines - Internal guidelines for the entire campus community. Racer Restart Initiative - Campus updates from Dr. Jackson Racer Success - Academic Resources for Students and Families Service Desk Contact Information Support is available using the gold "Request Assistance" button to the left. Phone and walk-in support is available during office hours Monday-Friday, 8:00 AM - 4:30 PM. Extended Hours The Service Desk is providing extended support hours for the Fall 2021 semester from Tuesday, August 17 through December 3. Support is available for faculty, staff, and students by calling 270.809.2346 during the following extended hours: Monday-Thursday, 4:30 PM - 12 AM Friday, 4:30 PM - 6 PM Saturday, 10 AM - 4 PM Sunday, 1 PM - 12 AM Phone: 270.809.2346 Email: msu.servicedesk@murraystate.edu In-Person: Oakley Applied Science Building North (3rd floor) We're listening! Please offer your feedback about the IT Service Catalog. Murray State Account Password Reset Emergency Information during severe weather and weather-related electrical outages will be communicated via an all-user email, MSU Facebook page, MSU Twitter account, the MSU Homepage, and WKMS-FM 91.3 FM station. Read more about University Weather Alerts. We're listening! submit a suggestion, call 270-809-2346, or email msu.servicedesk@murraystate.edu The Service Catalog is maintained by Information Systems. Information Systems Murray State University 112 Collins Center for Industry & Technology Murray, KY 42071 Copyright © 2019, All Rights Reserved. Campus Information Academic Calendars Campus Map & Building Names Events Calendars Racer Nation Information RacerNet www.murraystate.edu