Services Products Locations Self Help Remote Support Contact Us a-i Computer Solutions Remote Support Have you had your computer worked on at our shop recently but aren’t sure about something? Or perhaps you have a problem but don’t have time to swing by one of our stores? We now offer remote support! To start, give one of our stores a call. Then, follow the technician’s instructions. If you need to download the a-i Remote tool, click here. Please Note: If you have a slow internet connection (commonly caused by using an out-of-town ISP), the a-i Remote tool may not work correctly, or at all. We recommend bringing computers in to our store in these situations, as if we support a computer remotely over a slow connection, the technician is solely reserved for that support and the time will be billed accordingly. By downloading the tool you are agreeing to the below terms. Remote support is offered at our standard remote hourly rate, at the discretion of the technician. Remote support can be declined or stopped at the discretion of the technician, as some issues simply cannot be fixed remotely. Privacy Policy • Terms of Use © 2021 a-i Computer Solutions • All Rights Reserved • Watertown, SD - Brookings, SD NOT a steak sauce manufacturer! :) Join us on: