Home About Us Products & Services Support Contact Us News MiContact Center MiContact Center is the ultimate contact center application that helps your business to empower customers with self-service capabilities and leverage the power Your customer experience has never been so important. More than ever, that experience is shaped and delivered through digital interactions. While the majority of customer communications are still voice-based, consumers now rely more heavily on digital methods, such as email, SMS, web chat, and social media. They expect the flexibility to interact through the medium of their choice, wherever they are. And, they expect to be able to switch between one medium and another while they are on the move. What’s more, today’s customer experience must go beyond customer-initiated interactions to deliver proactive contact, empower customers with self-service capabilities, and even leverage the power of machine-to-machine interactions via the Internet of Things (IoT). Whether or not your business has a traditional contact center, your customer touchpoints should be equipped to deliver informed and personalized interactions with your clients and prospects. And, equally as important, your business should have the agility to respond to changing requirements on the fly. Product downloads MiContact Center Office Brochure MiContact Center Campaign Manager Brochure MiContact Center Business Brochure MiContact Center Enterprise Brochure Copyright © 2021 IDeACOM Network. All rights reserved. Share This

Home About Us Products & Services Support Contact Us News Call Us (225) 295-3500 Fill out the form below and we’ll contact you Name * Email Address * Phone Number * Subject * Details * Executone of Louisiana has grown from a one office suite, to five office locations with 40 employees. Headquarters (Baton Rouge) Ph: 225-295-3500 Fax: 225-295-3505 Shreveport: Ph: 318-212-1528 Fax: 318-445-9905 Lafayette: Ph: 337-234-7611 Fax: 337-267-3186 Alexandria: Ph: 318-442-8400 Fax: 318-445-9905 Lake Charles: Ph: 337-474-8100 Fax: 337-474-0885 Copyright © 2021 IDeACOM Network. All rights reserved. Share This