See & Do Eat & Drink Work & Study Business & Invest Info Think Sustainably Search My lists Log in EN HOME ACCESSIBILITY STATEMENT Accessibility statement 23.9.2020, updated 17.5.2021 Helsinki Marketing is committed to making its websites accessible, in accordance with requirements for accessibility as outlined in the Act on the Provision of Digital Services (306/2019). This accessibility statement applies to myhelsinki.fi. Compliance status This website is partially compliant with the Act on the Provision of Digital Services (306/2019), due to non-compliances listed in the following “Non-accessible content” section. Non-accessible content The following content is non-accessible yet, according to the requirements: “Hero” images at the start of Theme and Event pages, might have contrast issues. Some pages in particular have white text on images with light colours, which typically fail the colour contrast requirements of Web Content Accessibility Guidelines (WCAG) AA. The flow for adding items to a MyHelsinki list is not accessible. The selection of a list is not operable by keyboard, and there is no status update that the item was added. The feedback form for the Think Sustainably criteria are missing accessible labels for the inputs. The labels are present visually, but they are not associated programmatically, so the inputs may not be distinct from each other. The feedback form for the Think Sustainably criteria does not have visible focus styles for text inputs and checkboxes. The feedback form for the Think Sustainably criteria does not announce errors in submitting the form in an accessible manner. The feedback form for the Think Sustainably criteria has visual headings to group related inputs, such as checkboxes. However, that relationship is not communicated programmatically. On the search page, filters are operable by keyboard, but move the focus when each is toggled, back to the start of the list of filters. This might be unexpected behavior for toggle buttons. The table for opening hours on place pages does not correctly expose the relationships between the days and the hours. The content is still available, but may be hard to navigate. The material bank will be made accessible later in autumn 2020. The issues described are known and documented in Helsinki Marketing’s issue tracker. They were compiled as part of an audit, which included suggestions and guidance for fixing them. Helsinki Marketing is committed to fixing these issues, so that myhelsinki.fi will be compliant according to regulations. Subsequent updates to these issues will be validated via an audit, to ensure that the content is accessible. Preparation of this accessibility statement This statement was prepared on September 18, 2020. The statement was prepared as follows: An initial audit of the website’s accessibility (based on WCAG) was conducted by a third party (Futurice Oy) in May-June 2020. A list of non-compliance issues with regards to WCAG AA was compiled. After subsequent updates to the website, another audit was conducted by a third party (Futurice Oy) to verify any changes and fixes. This statement was then prepared based on the items fixed from the audit, as well as those that are not yet fixed or in-progress. The statement was last reviewed on September 22, 2020. Feedback and contact information If you want to give feedback about accessibility on myhelsinki.fi, to notify Helsinki Marketing about compliance failures, or to request information, you may contact us via email at helsinki.marketing@hel.fi. Helsinki Marketing is responsible for processing requests sent by the aforementioned information. Enforcement procedure If you notice any accessibility issues on the site, first send feedback to the site administrator, as described in the “Feedback and contact information” section. We aim to respond to you within 14 days. If you are not satisfied with the reply, or if you do not receive any response within 14 days, please give feedback to the Regional State Administrative Agency for Southern Finland. Refer to the Agency’s website saavutettavuusvaatimukset.fi/oikeutesi/ (available in Finnish and Swedish) for a description of how the complaint can be filed and how the matter will be handled. Contact information of supervisory authority Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility) Website: saavutettavuusvaatimukset.fi website (available in Finnish and Swedish) Email: saavutettavuus@avi.fi Telephone: +358 295 016 000 Copy link to clipboard Share on Facebook This link opens in a new browser tab. Share on Twitter This link opens in a new browser tab. Share on Linkedin This link opens in a new browser tab. Contact About For Media Meetings & Travel Trade Accessibility Privacy SUBMIT AN EVENT SUBMIT A NEW PLACE GIVE FEEDBACK