Business Personal About Support About FairFX Careers Blog Get started Sign in ABOUT FAIRFX Making it simpler and cheaper for you to manage and move money around the world That’s our mission and what our hard-working teams are dedicated to making a reality for you every single day. Get to know us a little better and discover the story of the last 13 years. Based on 11,007 reviews 13 years since we started 330+ employees 4 offices globally Our values These four key concepts help us champion you, the customer, in everything we do, ensuring we provide the best experience possible to everyone who uses FairFX. Be the customer We should always be asking ourselves if what we’re doing is making our customers’ lives easier and helping them get more for their money. Make it happen We will own the outcome and execute flawlessly against our plans. We need to deliver our part, and influence others to deliver theirs. Succeed together We must pull in the same direction and bring out the best in each other. We need to communicate effectively and adapt together. Go beyond We need to care for ourselves and each other, and push ourselves to excel. Every day is a new chance to grow and develop ourselves as well as those around us. 13 years and counting 2020 The FairFX brand undergoes a refresh and launches a new multi-currency card. FairFX is voted the nation’s most recommended payment services provider by YouGov. The Equals Group opens its first US office in Los Angeles, California. 2019 2018 2017 2016 2015 2013 2012 2010 2007 Our people We have a 300-strong team based in London, Chester and LA who are all dedicated to making your experience with FairFX and the rest of the Equals Group the very best it can be. Here’s a look at our executive team. Ian Strafford-Taylor Co-Founder & Chief Executive Officer Ian was one of the founders of FairFX and was appointed as Director in 2007. As a Chartered Accountant, Ian has also held a number of senior banking roles at Morgan Stanley and UBS. Richard Cooper Chief Financial Officer Richard has extensive public market and growth company experience. He was the CFO of GVC Holdings Plc, one of the world's largest sports betting and gaming groups. Simon England Chief Retail Officer - Digital Payments Simon currently heads up banking and cards at FairFX and has over 20 years’ experience in the technology and finance sectors, working for the likes of Barclays, HBoS and Currencies Direct along the way. James Simcox Chief Product Officer James leads product strategy, delivery and data at Equals Group. James is passionate about payments and complex supply chains after starting his career in FMCG at both Procter & Gamble and a large drinks manufacturer. Matthijs Boon Chief Operating Officer With over 20 years’ experience in global finance businesses, Matthijs is running operations to build the Equals Group into a market-leading money management business. Rew Phillips Chief Technology Officer Rew leads the charge for the Equals Group on engineering, architecture, systems integrations, security, technical governance and digital services with over 19 years’ experience in finance companies from loans to payments to banking. Part of the Equals Group FairFX is part of the Equals Group which comprises three brands, all working to provide money management solutions for personal and business customers. Business International payments Expense management Payment platforms Broker platforms Personal Currency card Travel money International payments Personal & Business Current accounts Business accounts Jade Customer Services Team Leader Expert, human support Our UK-based customer service team is on-hand to give you real, human support over the phone Mon-Fri, 09:00-17:30. Alternatively, you can get in touch via email or through live chat. Get in touch Products Currency Card Linked Cards Travel money International payments Business Developer portal About About FairFX Blog Careers Investors Support FAQs Live chat Contact Service status Our apps Terms & conditions Privacy policy Cookie policy Modern slavery statement FairFX PLC (Registered in England & Wales No. 05539698). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 488396). The FairFX PLC Currency Card is issued by Valitor Payment Services Ltd pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900688). Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This site uses cookies to provide you with a great user experience. To find out more, read our cookie policy. Accept