Delivering Quality Every Day About Contact Calendar CUSTOMER SERVICE MEMBER AGENCIES PUBLIC RESOURCES Customer Service Pay your bill, read FAQs, and sign up for service. Pay Your Bill Use Xpress Bill Pay to pay your bill online or pay by phone at 1-888-416-1652. My Water Use See past bills, set billing preferences, update your profile, and view water use trends. If you received a shutoff notice, please call 801-565-4300. Contact Information Address: 8215 South 1300 West, West Jordan, UT 84088 Phone: 801-565-4300 General Fax: 801-565-4399 Email: Contact Form Pay Your Bill by Phone: 1-888-416-1652 Hours and Holidays Jordan Valley Water is open Monday through Friday from 8 a.m. to 5 p.m. Mountain Time. Our office is closed Saturday, Sunday, and on observed holidays. 2021 Holiday Schedule Holiday Date Observed New Year's Day 1/1/2021 Martin Luther King, Jr. Day 1/18/2021 President's Day 2/15/2021 Memorial Day 5/31/2021 Independence Day 7/5/2021 Pioneer Day 7/23/2021 Labor Day 9/6/2021 Columbus Day 10/11/2021 Veterans Day 11/11/2021 Thanksgiving Day 11/25/2021 After Thanksgiving Day 11/26/2021 Christmas Day 12/24/2021 2022 Holiday Schedule Holiday Date Observed New Year's Day 12/31/2021 Martin Luther King, Jr. Day 1/17/2022 President's Day 2/21/2022 Memorial Day 5/30/2022 Independence Day 7/4/2022 Pioneer Day 7/25/2022 Labor Day 9/5/2022 Columbus Day 10/10/2022 Veterans Day 11/11/2022 Thanksgiving Day 11/24/2022 After Thanksgiving Day 11/25/2022 Christmas Day 12/26/2022 Service Area Service Area Map View our service area map to see the service area boundaries for the different water providers in Salt Lake County. Our retail service area includes portions of: Cottonwood Heights City City of Holladay Midvale City Murray City City of Riverton Sandy City City of South Salt Lake Millcreek City Disclosure The District is required by Utah law to make the following disclosure: The “retail water line” is a pipe that extends from the house to the meter setter. The “lateral” is a pipe that extends from the meter setter to the District’s main line. It is the responsibility of the record owner of the property for the repair and replacement of the retail water line. CUSTOMER RESOURCES Customer Service "My Water" Login Pay Your Bill Service Disruption Water Application and Agreement Billing Information Change Agent Authorization Form Tenant Authorization Form Request for Payment Plan Credit Request for Leak Frequently Asked Questions Water Rate Information Service Area Map Join our email list Join our email list to receive emergency communications, water tips, and our Water Quality Report. Email Address * First Name * Last Name * Zip Code * CAREERS | EMPLOYEE RESOURCES | TRUSTEE LOGIN | TERMS & PRIVACY © 2021 Jordan Valley Water Conservancy District All Rights Reserved.