PROVIDER PORTAL: HOMEBRIDGE® FOR PATIENTS CareCentrix Post-Acute Care Post-Acute Care There are a hundred paths to home in post-acute care. We guide patients to the right one. The Challenge Post-Acute Care (PAC) is fragmented. Health plans often do not have the specialized resources to manage the complexity of the post-acute care continuum, resulting in increased risk for adverse patient outcomes, waste, and additional costs. To solve for this, CareCentrix implements an end-to-end post-acute care program on behalf of our clients, managing patients’ post-hospital discharge throughout the entire care continuum. Post-acute care accounts for an estimated 20-25 percent of total spend in Medicare Advantage plans1 Payers absorb $17.5 billion in wasteful spending while patients face unnecessary medical risks and costs2 75% of hospital readmissions are caused by preventable errors3 Why Choose CareCentrix as Your Post-Acute Care Partner? To help select the right site of care for the right length of stay, the CareCentrix Post-Acute Care program provides personalized care with an emphasis on the home. The CareCentrix program: Reduces unnecessary utilization of SNFs Reduces readmission rates Makes the home the center of care Proactively engages patients from hospital to home The CareCentrix Approach CareCentrix works with network providers – including hospitals, Skilled Nursing Facilities (SNFs), Inpatient Rehabilitation Facilities (IRFs), Long Term Care Hospitals (LTCH) and home care providers – to connect a patient’s journey across the continuum, identify paths for care that help optimize clinical outcomes, and identify patients most at-risk for readmissions so we can help them get the follow-up care they need. The program also coordinates the services patients need to transition to care at home safely, via home health, durable medical equipment (DME), and home infusion providers. Benefits Provides expertise We have served 2.5+ million members to-date* *Based on CareCentrix data analysis 2020. Reduces overall costs We help plans reduce PAC costs by an average of 15%* *Based on CareCentrix data analysis 2020. Diminishes hospital readmissions We have helped health plans decrease all-cause readmission rates by nearly 40%* *Based on CareCentrix data analysis 2020. Keeps patients happy 95% of patients would recommend the CareCentrix program to a friend* *Based on CareCentrix data analysis 2020. Questions About The Post-Acute Care Program? How does CareCentrix support the patient discharge for at-risk patients? What is the process for working with hospitals and Skilled Nursing Facilities (SNFs)? How long does it take to implement CareCentrix’s Post-Acute Care program? How does CareCentrix drive savings for our clients? Through HomeBridge®, our purpose-built care coordination technology platform, we combine the power of insight from a quarter of a billion patient records with a personalized approach for each individual’s care that can eliminate dangerous gaps as a patient transitions from hospital to home. Health plan business leaders can build optimal provider networks, ensure that the right provider is matched with the patient based on his or her unique needs, and future-proof their patient engagement approach by deploying the clinical and technology services that a patient needs to heal and age at home. Featured Resources WHITEPAPER Optimizing Post-Acute Care Pathways: The New Order for Value-Driven Care The goal of PAC integration is to increase quality and control costs by addressing individual patient needs. It requires unprecedented insight and assimilation: medical condition, medical history, demographics, home resources, provider network, and more. Value-driven advances in information technology, evidence-based medicine, quality standards, and cost transparency are now bringing integration and optimization to PAC. DOWNLOAD THE WHITEPAPER Need help optimizing your post-acute care strategy? REQUEST A CONSULTATION Sources: Medicare Payment Advisory Commission. (2017) Report to the Congress: Medicare Payment Policy. The Revolving Door: A Report on U.S. Hospital Readmissions. (2013). DRAFT Measure Speci­fications: Potentially Preventable Hospital Readmission Measures for Post-Acute Care (2015) FOLLOW US OUR SOLUTIONS Post-Acute Care Home Health & Home DME Home Infusion Home Sleep Palliative Care RESOURCES All Podcasts Whitepapers Webinars OUR COMPANY About Us News Careers Contact Us Report Fraud Certification to Manage Risk, Improve Security Posture and Meet Compliance Requirements If you have difficulty understanding English, we offer language assistance and interpretation services at no cost to you. For help, please call 1-844-359-5381. If you have hearing or speech loss and use Telecommunications Relay Services (TRS) or a Text Telephone (TTY), dial 711 to connect with a TRS operator. Español | 普通話 | 廣東話 | Tiếng Việt | Ayisyen Kreyòl | 한국어 | العربية | Polskie | Tagalog | Français | Pусский | Deutsche | اردو | ઓનલાઈન | Português | हिंदी | Albanian | Other Languages Access our non-discrimination notice. Sign Authorization Form to Release your Protected Health Information (PHI) . Sign a Medicare Appointment of Representative form. Access the Patients Rights and Responsibilities. Under the CareCentrix Utilization Management (UM) Program: 1) UM decision making is based on appropriateness of care & service and existence of coverage; 2) CareCentrix does not specifically reward practitioners or other individuals for issuing denials of coverage or service care; and 3) Financial incentives for UM decision makers do not encourage decisions that result in under-utilization. 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