All Systems Operational APIs Operational Audiences Operational Consumer Research Operational Help Center Operational Vizia Operational Past Incidents Nov 26, 2021 No incidents reported today. Nov 25, 2021 [Consumer Research] A small number of Customers are unable to receive realtime Mention or backfill Queries Resolved - This incident has been resolved. Nov 25, 11:08 UTC Investigating - A small number of Customers are unable to receive realtime Mention or backfill Queries due to an issue with capacity. The app is otherwise functioning normally for all Clients. Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share. Nov 25, 09:40 UTC Nov 24, 2021 No incidents reported. Nov 23, 2021 No incidents reported. Nov 22, 2021 [Consumer Research] Reduced volumes of News Mentions Resolved - This incident has been resolved. Nov 22, 09:41 UTC Investigating - We are aware of an issue with a third party content provider that has reduced the volume of News mentions by around 33%. We are working closely with our provider to resolve the issue. Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share. Nov 19, 11:14 UTC Nov 21, 2021 No incidents reported. Nov 20, 2021 No incidents reported. Nov 19, 2021 Nov 18, 2021 [Consumer Research] Delay with Reddit Data Resolved - This incident has been resolved. Nov 18, 09:17 UTC Investigating - We are experiencing a delay in the delivery of Reddit Data from our provider. Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share. Nov 17, 16:58 UTC Nov 17, 2021 Nov 16, 2021 [Consumer Research] - Reddit Metric updates are lagging Resolved - This incident has been resolved. Nov 16, 12:18 UTC Investigating - Some Reddit Mentions may have no metrics or they will be different to what appears on reddit.com. Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share. Nov 2, 09:47 UTC Nov 15, 2021 No incidents reported. Nov 14, 2021 No incidents reported. Nov 13, 2021 [Consumer Research] Delay in Mentions Resolved - This incident has been resolved. Nov 13, 21:16 UTC Investigating - We are aware of an issue that is affecting some Customers causing them to experience a delay in the collection of Mentions. Projected Resolution - Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share. Nov 13, 18:40 UTC Nov 12, 2021 No incidents reported. ← Incident History Powered by Atlassian Statuspage