FAQS FOR BUYING AND SELLING PRECIOUS METALS Here are the FAQs for Buying and Selling Precious Metals with Dillon Gage. OPENING AN ACCOUNT What is required to do business with Dillon Gage? Does it cost anything to open an account with Dillon Gage? PLACING AN ORDER How do I place an order to buy or sell with Dillon Gage? Can I place orders with Dillon Gage online? Can I change my order? Can I cancel my order? Do you have a minimum order? Do you charge a commission for placing an order? PRICING Can I lock in a price over the phone? How do you determine your pricing? Where does the Dillon Gage spot price come from? If I receive a quote how long is the price good for? Is there any other way to place an order? PAYMENT OPTIONS What forms of payment can I use to pay for my order? How long will you hold my order before shipping the merchandise? When do I need to pay for my order? Can I pay with cash? What forms of payment does Dillon Gage provide if I sell my material to you? How long will it take to receive payment for my items? Where can I find bank wire instructions and information? SHIPPING How will my items be shipped? Do you charge for shipping? Will I need to sign for my package? How long will it take before I receive my product? REFINING Please refer to our refining section found here. MISCELLANEOUS Do you have questions about “special deals on tons of African gold dust”? What are your hours of operations? Can I pick up or drop off my items in person? Does Dillon Gage offer advice or suggestions on the future of the metals market? Is Dillon Gage Patriot Act compliant? QUICK LINKS About Us Dealer Application Forms Philanthropy Blog Press Room CONTACT 15301 Dallas Parkway Suite 200 Addison, Texas 75001 TRADING 800.375.4653 REFINERY 888.436.3489 NEWSLETTER SIGNUP Subscribe to our newsletter for the latest updates Use of this web site constitutes acceptance of the Dillon Gage User Agreement. © 2021 Dillon Gage