Privacy Policy You are here: Home / Privacy Policy NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED BY AN AFFILIATE OF THE ENSIGN GROUP* AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY YOUR RIGHTS When it comes to your health information, you have certain rights. You have the right to: Get an electronic or paper copy of your medical records You may ask to see or obtain an electronic or paper copy of your medical records and other health information we have about you. Ask us how to do this We will provide a copy or a summary of your health information and may charge a reasonable, cost-based fee for doing so Ask us to correct your medical records You may ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this We may deny your request and will provide you a reason in writing Request confidential communications You may ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address We will comply with all reasonable requests Ask us to limit what we use or share You may ask us not to use or share certain health information for treatment, payment or our operations. We may deny your request if we believe it may affect your care If you pay for a service or health care item out of pocket in full, you may ask us not to share that information for the purpose of payment or our operations with your health insurer. We will comply with your request unless a law requires us to share that information Get a list of those with whom we have shared your information You may request a list (accounting) of the times and to whom we have shared your health information for six (6) years prior to the date you ask. We will include all the disclosures except for those about treatment, payment and healthcare operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free and may charge a reasonable, cost-based fee if you request additional lists within twelve (12) months. Get a copy of this privacy notice You may ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly Choose someone to act for you If you have given someone medical power of attorney or if someone is your legal guardian, that person may exercise your rights and make choices about your health information We will verify the person has this authority and may act for you before we take any action File a complaint if you feel your rights have been violated You may complain if you feel we have violated your right by contacting us using the information below. We will not retaliate against you for filing a complaint. Our Compliance Hotline at 1-866-256-0955 which is available 24 hours per day, 7 days per week. You may file a complaint with the U.S Department of Health and Human Services Office for Civil Rights by sending a letter to: 200 Independence Avenue, S.W. Washington, D.C 20201, calling 1-877-696-6775, or by visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. YOUR CHOICES For certain health information, you may tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety. In these cases, you have both the right and choice to tell us to: Share information with your family, close friends, or others involved in your care Share information in a disaster relief situation Include your information in a directory In these cases we may not share your information unless you give us written permission: Marketing purposes Sale of your information Most psychotherapy notes In the case of fundraising We may contact you for fundraising efforts, but you may tell us not to contact you again OUR USES AND DISCLOSURES OF YOUR INFORMATION We may use or share your health information for treatment, to obtain payment, and/or to operate our business. Treat you We may use your health information and share it with other professionals who are treating you Example: A doctor treating you for an injury asks another doctor about your overall health condition. Run our organization We may use and share your health information to run our practice, improve your care, and contact you when necessary Example: we use health information about you to manage your treatment and services. Bill for your services We may use and share your health information to bill and receive payment form health plans or other entities Example: We give information about you to your health insurance plan to obtain payment for your services. We are allowed or required to share your information in other ways – usually in ways that contribute to public good, such as public health, safety, and research. We must meet many conditions in the law before we may share your information for these purposes. For more information visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html Help with public health and safety issues We may share health information about you for certain situations such as: Preventing disease Helping with product recalls Reporting adverse reactions to medications Reporting suspected abuse, neglect, or domestic violence Preventing or reducing a serious threat to a person’s health or safety Do research We may use or share your information for health research with your written permission Comply with the law We may share information about you if state or federal laws require it, including with the Department of Health and Human Services (DHHS) Respond to organ and tissue donation requests We may share health information about you with organ procurement organizations or other entities engaged in the procurement, banking, or transplantation for the purpose of facilitating organ and/or tissue donation Work with a medical examiner or funeral director We may share health information with coroners, medical examiners, or funeral directors as necessary to carry out their duties Address workers’ compensation law enforcement and other government requests We may use or share health information about you: For Workers’ compensation claims For law enforcement purposes or with a law enforcement official With health oversight agencies for activities authorized by law For special government functions such as military, national security, and presidential protective services. Respond to lawsuits and legal actions We may share health information about you in response to a court or administrative orders, or in response to a subpoena OUR RESPONSIBILITIES We are required to maintain the privacy and security of your protected health information We are required to notify you promptly in the event your information is compromised We must follow the duties and privacy practices described in this notice and give you a copy of it on request We will not use or share your information other than described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind For more information visit: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html. Changes to the Terms of This Notice We may change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request and on our web site. *References herein to affiliates of The Ensign Group, as well as the use of the terms “we,” “us”, “our” and similar verbiage, are not meant to imply that The Ensign Group, Inc. generates or maintains medical information or protected health information, or that any of the affiliated entities, including facilities, home health and hospice businesses, or the Service Center are operated or managed by the same entity. Effective: 4/13/2003; Revised: 3/1/2016 IN-HOUSE THERAPY SKILLED NURSING SENIOR LIVING INVESTOR RELATIONS AFFILIATE ENTITY LOCATIONS CAREERS CONTACT US CODE OF CONDUCT COMPLIANCE HOTLINE PRIVACY POLICY DISCLAIMER NOTICE OF NON-DISCRIMINATION Copyright © 2021 The Ensign Group, Inc. All Rights Reserved.