Home Visiting your hospitals Our services Our care & support Get involved Charity Get in touch Home » Our care and support » Our quality and safety standards Our quality and safety standards We care about the quality and safety of your treatment. It’s one of our highest priorities which is why we follow a stringent set of local and national policies so that you receive the best possible care. You can find out more about what you can expect as a patient from the NHS in the NHS constitution. How we’re doing at Buckinghamshire Healthcare NHS Trust We outline our performance strategy and plans which our Trust Board measures, along with other agencies, to ensure we meet our performance standards. Read our latest our latest quality account to see how we are doing. Quality Care Commission (CQC) report CQC is the independent regulator of health and social care in England. It inspects services to make sure they meet certain standards of care, and rates them based on their performance. Read our latest CQC report Patient feedback It’s the most important way of measuring our performance. We listen and take your views and feedback very seriously. It helps us to inform our services and improve our care where necessary. Each month, we provide a patient experience report which collates and reviews information gathered from a range of surveys and services. Read our latest patient experience report Quality and safe care for you Same sex accommodation Equality and diversity Infection control and prevention Safe staffing In this section How we support you Our quality and safety standards Safeguarding adults and children Patients with learning disabilities and autism Support for carers Contact 01296 315000 for all hospitals and services 01296 316042 for our Patient Advice and Liaison Service (PALS) (9am to 4pm, Monday to Friday. Email bht.pals@nhs.net) facebook-square- Bedford twitter-square- Bedford Useful information Our organisation Work with us Publications Get involved Accessibility Terms and conditions Press and media Privacy notice Contact us Our charity Birth choices Children and young people Research & innovation Publications © 2021 | Site by Phew Close COVID-19 safety measures remain in place Safety measures remain in place in our Trust – Visitor restrictions still apply and everyone in our hospitals is required to wear a facemask, maintain social distancing and follow NHS safety measures. Cookies on this sites This website uses cookies to help us improve your user experience. Our cookie policy explains what we use cookies for and why. If you continue to use our website, you will be providing your consent for us to use cookies. Read Cookie Policy I accept cookies from this site