1-800-288-6287 Contact Us Business Hours: Service-Parts-Warranty M - F 7:00 am - 4:00 pm / Office-Sales-Administration M - F 8:00 am - 5:00 pm Platinum Support from Matthews Buses Home Platinum Support from Matthews… As soon as you arrive at our service center, you will find a difference in our customer experience…an approach to service that centers on YOU. For over 50 years, Matthews Buses has refined our systems, providing you not only the highest quality Thomas Built Buses, but a service experience SECOND TO NONE! What is Platinum Support? Initiated by Thomas Built Buses, the Platinum Support program focuses on implementing lean concepts to continuously improve the customer experience. In order to be certified as a Platinum Support Provider, the dealer must meet 123 criteria in two dozen different areas, all certified by an independent third party and sustained by weekly audits. Better “Up Time” For You Platinum Support designation is reserved for those dealers that have implemented the processes, team training and systems to deliver a repair estimate within 24 hours of dropoff. Our technicians work wih your needs in mind: a sense of urgency and commitment to get you back on the road quickly. Matthews Buses, Inc. is in our 55th year as the authorized distributor for Thomas Built Buses in Upstate New York. Get In Touch CORPORATE OFFICE 2900 Route 9 Ballston Spa, NY 12020 WESTERN NEW YORK 5600 East Avon Plaza Avon, NY 14414 LOWER HUDSON VALLEY 150 Noxon Road Poughkeepsie, NY 12603 CENTRAL NEW YORK 7707 Henry Clay Blvd. Liverpool, NY 13090 We will be closed on 11/25-11/26 and 12/24-12/31 for the Holidays. Copyright 2014 Matthews Buses - All Rights Reserved | Legal Information Site development by Beacon Technologies

1-800-288-6287 Contact Us Business Hours: Service-Parts-Warranty M - F 7:00 am - 4:00 pm / Office-Sales-Administration M - F 8:00 am - 5:00 pm Helpful Links Home Sales Helpful Links New York State Office of General Services New York State Contract Fuel Prices New York State Education Department New York State Department of Motor Vehicles Thomas Built Buses Powertrain Integration Zonar Systems Print PDF Sales Leasing School Buses Commercial Your Greenest Choice in Yellow Helpful Links Matthews Buses, Inc. is in our 55th year as the authorized distributor for Thomas Built Buses in Upstate New York. Get In Touch CORPORATE OFFICE 2900 Route 9 Ballston Spa, NY 12020 WESTERN NEW YORK 5600 East Avon Plaza Avon, NY 14414 LOWER HUDSON VALLEY 150 Noxon Road Poughkeepsie, NY 12603 CENTRAL NEW YORK 7707 Henry Clay Blvd. Liverpool, NY 13090 We will be closed on 11/25-11/26 and 12/24-12/31 for the Holidays. Copyright 2014 Matthews Buses - All Rights Reserved | Legal Information Site development by Beacon Technologies