Home Find A Home Your Tenancy Your Neighbourhood Supporting You Home Owners About Us MY ACCOUNT Home Owners Home owners FAQs Home owners FAQs If you have a query about your lease or any aspect of home ownership, our Frequently Asked Questions should help. If you need to speak to us, please don’t hesitate to get in touch. Am I allowed pets? Can I replace my doors/windows? Can I make alterations to my home? How are my service charges calculated? How can we remove someone from the lease? How do I add someone to the lease? How do I claim on the buildings insurance for communal areas? How do I claim on the buildings insurance for my property? How do I update my account details such as email address, telephone number, correspondence address and household members? How do I go about extending my lease? How do I make a payment? How do I report a repair or issue affecting the communal areas? How do I update my new name details? (for marriage etc) How do I update the death of a leaseholder? How do I complain about a neighbour? How do I complain/make a comment about communal areas? I have received a section 20 notice. What action do I need to take? I have received my service charge certificate. What action do I need to take? I live in a new build property and have identified defects within the defect period. What should I do? I need an LPE1 (Leasehold Property Enquiry form) or sometimes referred to as the solicitors' enquiries form or sales pack completing for the sale of my property, how do I obtain this? I want to sell my shared ownership property - what do I need to do? What do I need to do when remortgaging? Why are my service charges different to those of general needs tenants? What should I do if I am struggling to pay my rent and service charges due to financial difficulties? Why do I have to pay for repairs when Together Housing owns part of the property? (shared owners only) How can I buy further shares in my property? (Shared owners only) Can I sublet my property? (Shared ownership only) Can I sublet my property? (Leaseholders only) Will Together Housing buy back shares in my property? (Shared ownership only) What are the arrangements for buildings insurance? We know that the language of deeds and leases can be unfamiliar and we have therefore provided some definitions to help you understand them. Go to the Jargon Buster Registered address: Together Housing Association Limited Bull Green House, Bull Green, Halifax, West Yorkshire, HX1 2EB, United Kingdom. Together Housing Association Limited, a charitable community benefit society registered in England and Wales at the Financial Conduct Authority with registered number 28687R. Social Facebook Twitter Instagram LinkedIn Vimeo YouTube Quick Links Get In Touch Webmaster Media Queries Accessibility Terms and conditions Privacy Notice Cookies Sitemap We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settings ACCEPT