Log in Register Bank Credit Cards Loans Savings Insurance Tools and guides Community Help Car insurance Box insurance for drivers aged 17-35 Existing customers Help for existing box insurance customers Your portal Track your driving. View your documents. Get in touch. There's lots you can do online, whenever it suits you. If you do need to speak to us, that’s not a problem, we have UK-based customer service teams who are here to help. Log in Make a claim If you need to talk to us about a new or existing claim then please give us a call. You can visit our claims page beforehand to make sure you have everything you need before picking up the phone. Go to claims page Log in to Your Portal As well as live chat during opening hours, you can also log in to view your driving stats, buy Top Up Miles, see your Bonus Miles, add or remove a driver, change your vehicle or renew your policy. View your docs online Quick answers to common questions Getting set up Just applied for Box Insurance? Here's what you might need to get started. Do I get Pass Plus discount? What information can the box tell you? Our fees explained Can I drive before the box is installed? Managing your policy Some of our commonly asked questions about Box Insurance. What is My Portal and how do I access it? I need to make an amendment to my policy I need to drive more than my total policy miles How can I earn Bonus Miles? Do I need to send proof of my no claim discount? Something's not right Not sure about something on your policy? We're here to help. How do I cancel my policy? When will I get my proof of No Claims? Do I have to pay for the box if I don't renew? I don't want my driving monitored How do I make a claim? See all our FAQs Important information Box insurance policy documents Product information documents Key product information How we collect and use your personal data From time to time we make changes to our policy documents. We'll always tell you when this applies to your policy, this usually happens at renewal. It's important that you read the version that applies to your policy. You'll find your policy documents in Your Portal. Visit Your Portal Below are the most recent versions of our policy documents. If you need help to find or access your customer documents you can contact us. Find out how to contact us Policies starting on or after 1 January 2022 Box Insurance Policy Booklet (564KB, pdf) Box Insurance Terms and Conditions (67KB, pdf) Key Cover Policy Booklet (983KB, pdf) Breakdown Cover Policy Booklet (244KB, pdf) Policies starting on or before 31 December 2021 Box Insurance Policy Booklet (564KB, pdf) Box Insurance Terms and Conditions (67KB, pdf) Key Cover Policy Booklet (983KB, pdf) Breakdown Cover Policy Booklet (244KB, pdf) Quick answers on Your Community: What if I need to drive more than the total Policy Miles? How can I earn Bonus Miles? See all our FAQs Contact us – we’re here to help Need a few questions answered? Want to chat rather than scroll? Our UK-based teams are here to talk to you seven days a week. Lines are open Monday to Friday 8am-8pm and Saturday 9am-4pm. See how to contact us About us Changing for climate change Corporate website Careers Contact us Our partners Tesco.com Media and investors Security and legal Security and Fraud Centre Social Media House Rules Privacy and cookies Website terms of use Accessibility Follow us © 2021 Tescobank.com. All rights reserved. Sitemap