GO Safely Contact Us Blog Cart Last Modified: January 17, 2020 1. Introduction GO Airport Express provides ground transportation services to people in the greater Chicago metropolitan area. At GO Airport Express the privacy and security of our customers and visitors are of paramount importance. GO Airport Express is committed to protecting the data you share with us. This privacy policy explains how GO Airport Express processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected through use of its website and system. For the purposes of this policy, GO Airport Express defines the term “Customer” as an entity with which GO Airport Express has an established relationship and the term “Visitor” as an individual that visits our front-end website (for example www.airportexpress.com). Any information stored within GO Airport Express’s system is treated as confidential. All information is stored securely and is accessed by authorized personnel only. GO Airport Express implements and maintains appropriate technical, security and organizational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure. 2. Collection and use 2.1 General The following sections cover the specifics of each of the two groups from which data is collected: website Visitors and Customers. 2.2 Website Visitors If you are a Visitor to our website only, and not a customer, then this section is relevant for you. By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible. GO Airport Express may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. GO Airport Express may add information collected by way of pageview activity. Furthermore, GO Airport Express may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you sign up for information and newsletters. If you provide GO Airport Express with your social media details, GO Airport Express may retrieve publicly available information about you from social media. Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, interest in GO Airport Express services, and certain information about the company or group you are working for or representing if applicable (company or group name and address, size) as well as information. GO Airport Express gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come. 2.2.1 Purpose of processing personal data GO Airport Express uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website. 2.2.2 Sharing personal data GO Airport Express may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website. 2.2.3 Cookies Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer. 2.2.4 Links to other sites Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. GO Airport Express is not responsible for the content or privacy policy of these other sites. 3. Retention and deletion GO Airport Express will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. GO Airport Express’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. Customers with an active account will therefore have the responsibility to delete data when required. When a Customer’s account is terminated or expired, all Personal Data collected through our system will be deleted, as required by applicable law. 4. Acceptance of these Conditions We assume that all Visitors of our website and Customers of GO Airport Express have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and services. We reserve the right to change our privacy policy as necessity dictates. Continued use of the GO Airport Express website after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. 5. Our Legal Obligation to Disclose Personal Information We will reveal a Customer’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to GO Airport Express or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required. 6. GO Airport Express’s Data Protection Contact Information GO Airport Express can be reached at the following address: GO Airport Express Attn: Compliance 5600 N River Road Rosemont, IL 60018 773-247-1200 shuttle@airportexpress.com 7. For Further Information If you have any further questions regarding the data GO Airport Express collects, or how we use it, then please feel free to contact by email shuttle@airportexpress.com 5600 N River Road Rosemont, IL 60018 773-247-1200 Join Our Mailing List Home Reservations Manage Reservations Rewards Program Account Login Create Account FAQs Choose Chicago Chicago Hotels Magnificent Mile Downtown Chicago McCormick Place & Navy Pier Chicago Suburbs Charters & Groups Copyright © 2021 GO Airport Express. All Rights Reserved. Privacy Policy – Terms of Use – Cookie Policy