Loading... UNDERSTAND MY BILL HOME CUSTOMER SERVICE ELECTRIC WATER SEWER FINANCE ABOUT EMPLOYMENT CONTACT US Electric • Power Supply • Electric System Reliability • FAQ Electric ECU fulfills its Mission in the delivery of electric service by owning and operating six electrical substations. These substations deliver power at a voltage of 12.47 kV and serve 25 circuits. The circuits run for a total of 394 miles and serve 14,000 customers. The 394 miles of circuits consist of 248 miles of overhead line and 146 miles of underground line. Seventeen electrical lineman maintain the substations and circuits that provide highly reliable electricity to ECU customers. See Electric Reliability Statistics for reliability results. Want to see how our rates compared to others around the state? Check out the charts below: Electric Rate Comparison - Residential Electric Rate Comparison - Commercial Power Supply ECU’s power supply is provided by the Piedmont Municipal Power Agency (PMPA). PMPA is a joint action agency made up of ten cities is the upstate that purchased a 25% share of Catawba Nuclear Station Unit 2, which provides 277 MW of capacity output. ECU also has an entitlement from the Southeastern Power Administration (SEPA) that provides hydro-electric generation. Any power supply requirements above what is provided by PMPA and SEPA is provided by Santee Cooper through a supplemental power supply arrangement between PMPA and Santee Cooper. ECU’s generation mix is 82% nuclear power, 10% natural gas and 8% hydro-electric. ECU is proud to say that is has no coal fired generation in its generation mix. Please click here for Easley Combined Utilities' Integrated Resource Plan. Electric System Reliability To measure system performance, the electric utility industry has developed several measures of reliability. These indices known as SAIDI, SAIFI, CAIDI, and ASAI, include measures of outage duration, frequency of outages, system availability, and response time. Below are the reliability indices for the Easley Combined Utilities electric system. This information is maintained monthly by our GIS department. Year SAIDI SAIFI CAIDI ASAI 2013 0.93 0.95 0.98 99.989% 2014 0.63 0.59 1.06 99.993% 2015 1.14 0.82 1.38 99.987% 2016 1.30 0.95 1.36 99.985% 2017 1.83 1.42 1.29 99.979% 2018 1.31 1.39 0.95 99.985% 2019 0.66 0.72 0.92 99.993% 2020 2.19 1.73 1.27 99.975% SAIDI: System Average Interruption Duration Index or, on average, the amount of time the electric system was out of service during the year, in hours. (The lower the better). SAIFI: System Average Interruption Frequency Index or the average number of outages a customer experienced in that year. (The lower the better). CAIDI: Customer Average Interruption Duration Index or, if a customer experienced an outage that year, the average length of time the customer was out of power, in hours. (The lower the better). ASAI: Average System Availability Index or the percentage of time the electric system was available for service in the year. (The higher the better). Frequently Asked Questions Q. Where does ECU get its power? A. ECU gets the majority of its power from the Piedmont Municipal Power Agency (PMPA). Easley along with nine (9) other upstate cities own a 25% share of the Catawba Nuclear Station Unit #2. Any power needs that PMPA cannot provide to ECU is provided by Santee Cooper. Santee Cooper power is generated by burning natural gas. ECU also has a hydroelectric generation entitlement from the Southeastern Power Administration. A breakdown of ECU’s power by fuel source is as follows: Nuclear (Catawba) 82% Natural Gas (Santee Cooper) 10% Hydroelectric (SEPA) 8% ECU is proud to say it does not have any coal fired generation in our portfolio. Power Supply Info Graphic Q. Does Easley Combined Utilities allow residential solar systems on its electric system? Q. Is Easley Combined Utilities responsible if an electric outage causes damage to my appliances? Q. If there is an issue with my electric service, who is responsible for the repair? Q. What are smart meters? Q. What area do you service with electricity? Policies, Forms, Requirements Commercial Load Application Conversion Cost from Overhead Electric Service to Underground Electric Service Net Billing Package New Service Contribution Policy - Commercial New Service Contribution Policy - Residential Customer Delivery Point Requirements Requirements for Installation of Underground Electric Service for Residential Customers Residential Overhead/Underground Service Diagram Sub Standard Meter Base Policy Temporary Electric Service Temporary Loads with Overhead or Underground Service Temporary Loads With Underground Service Tree Trimming Policy Electric Safety Tips Have a qualified electrical contractor inspect your home to be sure it is properly grounded. Never stand in water or on a damp floor when using electrical appliances and never put electrical parts in water. When resetting circuit breakers, don’t stand on a damp floor. Do not use an appliance if the cord is frayed. Never insert metal objects, like knives or forks in your toaster or an outlet. Never replace fuses with a copper penny or wrap one in aluminum foil. Be sure to keep space heaters clear of anything flammable, such as curtains or bed linens. Unplug appliances when not in use – Do not pull the cord, pull the plug. Cover seldom used outlets with well-fitting safety plugs. Never leave light bulb sockets empty. Replace burned out lights immediately. Prevent Overloads For more tips on electrical safety click check out the Electric Safety Foundation Institute at www.esfi.org. Quick Links Energy Resource Center Water Quality Report Annual Report Conservation Tips Report an Outage View Power Outages Energy Quiz Advertisement For Bids Commission Agendas 2021 Agendas November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 Past Agendas 2020 Agendas 2019 Agendas 2018 Agendas 2017 Agendas 2016 Agendas 2015 Agendas Resources City of Easley Greater Easley Chamber of Commerce Piedmont Municipal Power Agency American Public Power Association American Water Works Association Water Environment Federation ECU General Manager, Joel Ledbetter, receives the RP3 award from the American Public Power Association on May 8, 2017. ECU earned a Reliable Public Power Provider (RP3) designation for providing reliable and safe electric service. The designation recognizes public power utilities that demonstrate high proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Visit our You Tube page for a full list of recipients. Search Here Sitemap Home Customer Service Electric Water Sewer Finance About Employment Contact us Contact 110 Peachtree Street P.O. Box 619 Easley, S.C. 29641 customerservice@easleyutilities.com 864-859-4013 Copyright ©2015 - 2021. All Rights Reserved. Peacock Marketing