MENU +49 20 380 481 271 duisburg@ebts.eu SERVICE INCIDENT MANAGEMENT Confidential Close monitoring Simple administration OUR METHOD STEP 1 STEP 2 STEP 3 STEP 4 Tell us what you need YOU ARE: A commercial vehicle or component manufacturer (of tyres, axles, reefers, tailgates…) A rental or leasing company A fuel/service card issuer An independent workshop or part of a network An assistance platform that wants to extend its coverage YOU WANT: To provide specialised assistance services to your customers or fleets To contract a high-quality multilingual incident management centre to externalise part or all of your assistance services WE WILL: Start by listening to your needs Explore your product or service OUR ASSETS In-house IT system External servers and systems have no place at our business: we do everything ourselves on a single platform perfectly suited to our services. That way, we keep optimising our services and guarantee business continuity. 8 branches Our eight branches are spread across Europe, so we can monitor your transport as close as possible. We speak the language of your customers and drivers, in close contact with our local partners. Research No aspect of our business ever stands still: we are always improving our systems and we keep a close eye on the latest market trends. From driving in convoy to electronification and climate change: we find solutions for today’s problems and those yet to come. Expertise Our people are experts in the three Ts: Technology, Transport and Topography. They effortlessly converse with your customers in multiple languages, and they waste no time in getting to the core of the problem. That way, quick service is always guaranteed. We know that every minute of downtime is a minute lost. That flexibility, service and innovation are essential for individuals and businesses with a clear ambition. We know this because just like you, we’re always in motion. READ MORE PLAY We don’t just make sure our customers are always in motion, we also never stand still ourselves. Meet the House of Motion, where a team of professionals is always on the go and welcomes everyone with open arms. JOBS OUR TEAM TOGETHER IN MOTION? CONTACT US CONTACT HOME INCIDENT MANAGEMENT ALWAYS IN MOTION EBTS HOUSE OF MOTION CONTACT BLOG JOBS BRANCHES Hasselt _ Belgium Kiewitstraat 194 3500 Hasselt +32 70 222 123 info@ebts.eu Rouen (La Londe) _ France Rue Berrier 128F 76500 La Londe +33 825 015 909 rouen@ebts.eu Chişinǎu _ Moldova Strada Independenţei 26 /3 2072 Chişinǎu +32 70 222 123 chisinau@ebts.eu Moscow _ Russia Sadovnicheskaya st. 82 bld. 2 115035 Moscow moscou@proassistrussia.ru Wroclaw _ Poland Ul. Kościuszki 29 50-011 Wroclaw +48 718 81 00 09 wroclaw@ebts.eu Elche _ Spain Ronda del Vall d'Uxó 125 MOD° 24 03206 Elche (Alicante) +34 965 02 70 62 elche@ebts.eu Duisburg _ Germany Philosophenweg 31 D47051 Duisburg +49 20 380 481 271 duisburg@ebts.eu Skopje _ North Macedonia 8 Septemvri Blvd. 0 2 Skopje, Karposh Cookie policy Privacy policy © EBTS 2021