Brooks International CHANGE MANAGEMENT Select a Service Executive Team Development High-Performance Culture Change Management Organizational Alignment Supervisory Effectiveness HR Performance Management Systems Organizations & Systems Merger Integration Business System Implementation System for Managing Organizational Design Decision Effectiveness Safety Effectiveness Shared Services Consolidation Quality & Customer Satisfaction Call Center Effectiveness Fill Rate Performance Quality Management Effectiveness Crafting & Executing Strategy New Operating Models Tactical Plan Development Greenfield Launch Overview We’ve all seen organizations that resist change, and the results are consistently poor. Some organizations resist change because they’ve been successful and embrace complacency. Others are risk averse and concerned about where change may lead. One thing is certain, change is inevitable and organizations that willingly transform own a competitive advantage over those that do not. Our clients hire us because we are change agents. Successful organizations embrace transformation as a part of their culture, with focus on the common goal of arriving at a desired future state as soon as possible. Brooks International guides clients through times of transition, applying a proven systematic process – one that begins with a comprehensive, objective and validated understanding about organizational stability and individual “zones of stability.” Through an analysis of gaps between the current state and the future state, we collaborate with clients to design and implement a plan that aligns expectations and communications’ strategies, enlisting the use of performance metrics, financial forecasts, operating reports and leadership commitments. Change management execution employs the Expectations-Capabilities-Motivators (E-C-M) model to address benefits management and the realization of definable, measurable stakeholder aims. The model helps guide performance outcomes and mission objectives – and creates mechanisms for monitoring assumptions, risks, dependencies, costs, returns-on-investment, EBITDA and associated cultural issues. Effective change management is a process driven by the most senior levels of an organization. The process involves reinforcing positive changes in behavior through sustained interventions (management and leadership development training programs) and countering resistance by holding people accountable for poor performance and lack of alignment. VIEW NEXT SERVICE Crafting & Executing Strategy Related Case Studies Leading hotel chain adopts cultural change, while reducing costs and increasing profits Improves satisfaction of guests and staff Increase profits and reduce costs Strategic Intent Improve guest satisfaction and the employee culture; Enhance cost s... READ MORE Aggregates producer develops logistics management company – gains control of customer service Eliminates pass-through delivery costs, adds profit source; Improves ability to meet seasonal demand Strategic Intent Capture gross margin from a pass-through r... READ MORE Operations and call center improves customer service while dramatically reducing costs Strategic Intent To control costs while maintaining excellent service and transforming the organization into a viable service provider to third-party customers ... READ MORE World’s largest zinc producer reduces operating costs External Services Group changes purchasing and supply chain practices. Program exceeds expense reduction goal by 86%. Strategic Intent To comply with global cor... READ MORE Achieve your strategic imperative & required financial objectives. See what a Brooks International initiative can do for you. CONTACT US Services Business System Implementation Call Center Effectiveness Change Management Crafting & Executing Strategy Decision Effectiveness Executive Team Development Fill Rate Performance Greenfield Launch High-Performance Culture HR Performance Management Systems Merger Integration New Operating Models Organizational Alignment Organizational Design Organizations & Systems Quality & Customer Satisfaction Quality Management Effectiveness Safety Effectiveness Shared Services Consolidation Supervisory Effectiveness System for Managing Tactical Plan Development MENU Home Who We Are What We Do Who We Serve Capabilities Industries Case Studies Testimonials Insights Brooks Careers WHAT WE DO Business System Implementation Call Center Effectiveness Change Management Crafting & Executing Strategy Decision Effectiveness Executive Team Development Fill Rate Performance Greenfield Launch High-Performance Culture HR Performance Management Systems Merger Integration New Operating Models Organizational Alignment Organizational Design Organizations & Systems Quality & Customer Satisfaction Quality Management Effectiveness Safety Effectiveness Shared Services Consolidation Supervisory Effectiveness System for Managing Tactical Plan Development CONTACT Contact Us contact@brooksint.com (561) 214-8800 LOCATIONS United States Canada Belgium United Kingdom Slovakia Singapore Selecteer een taal▼ Facebook Google+ LinkedIn Copyright © 2021 Brooks International. All Rights Reserved. Sign up for Our Newsletter