Menu YMC is seeking a dedicated Store Manager to oversee our London store. The successful applicant will have flexible availability. This is a full-time position and you will be required to work 5 days per week including weekends. In this role you will be responsible for leading a high-profile store as well as developing your team, driving sales performance, building the store’s clientele and operating across all areas to deliver excellence. To succeed in this role you will need to be a skilled professional, able to grace this role with diligence and passion. You will be an experienced Store Manager, with a proven track record of delivering results and be able to show evidence of how you build internal networks and leverage relationships. You should be passionate, meticulous and motivated in your approach to leading your team. You will possess a high standard of organisation, time management and commercial capability. You will be responsible to motivate, coach and lead a team of seasoned and new Retail Consultants. An ability to create a unique YMC experience with core customers will be important, along with creating key relationships with stakeholders and local businesses. To be successful, you will have – 2-4 years of management experience in retail as a Manager Proven ability to deliver exceptional customer experiences and drive results The confidence to sell products requiring specialist knowledge Commercial acumen – demonstrated experience in driving business KPI’s, staff planning, inventory etc. Excellent communication skills and merchandising abilities – including the capacity to converse warmly and effortlessly with customers Computer literacy encompassing strong familiarity with the Microsoft Office suite Deep affinity of the YMC brand and its values Ability to work weekends and holidays as needed YMC proactively seeks out curious, creative, passionate individuals who think laterally and are capable of delivering work of the highest standard. We place great importance on employee retention and development. If this sounds like something you may be interested in, please do apply now. YMC is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. If you think you would make a great addition to the YMC team we’d love to hear from! Please email your CV and a short paragraph why you’d like to work at YMC to: jobs@youmustcreate.com We are looking for an exciting professional to add to our e-commerce team at YMC. Reporting to the e-commerce manager, this is a multi-layered role and we are looking for somebody flexible and enthusiastic for a future in this fast-growing part of our business. Job Description – E-Commerce Executive Digital Marketing Assistance Newsletter content and strategy assistance. Flow email marketing production. Database management and segmentation. Assist the marketing manager with social media posting and copy. Identify growth opportunities in both email marketing and social media / paid search avenues. Social media content assistance for both paid and unpaid posts. Liaising with both the ecommerce manager and marketing manager to plan and carry out weekly / seasonal strategy. Assisting with optimisation of content for SEO. Creating content for online campaigns. Liaise with digital designer for homepage designs. Press contact. Ad hoc email marketing and social media reporting to management level. Customer Service Assistance Build customer service relationships. Use online email to create long standing relationships with customers, use upselling and turn refunds into exchanges. Have particular knowledge of YMC fits and styling. Improve the current set up; be open to live chat, social media touchpoints. Manage customer journey from purchase to receipt and post-purchase aftercare. General Support Collating content, imagery and proof-reading. Assistance with researching and implementation of key seasonal events. Organisation of imagery and videos on DropBox. Flexibility to step in when absences occur. Online customer service. To be successful, you will have – 1-2 years of experience in e-commerce. Commercial acumen – demonstrated experience in driving business KPI’s. Excellent communication skills including the capacity to converse warmly and effortlessly with customers Computer literacy encompassing strong familiarity with the Microsoft Office suite Deep affinity of the YMC brand and its values YMC proactively seeks out curious, creative, passionate individuals who think laterally and are capable of delivering work of the highest standard. We place great importance on employee retention and development. If this sounds like something you may be interested in, please do apply now. YMC is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. CONTACT ABOUT CAREERS AW21 LOOK BOOK ORDERING SHIPPING RETURNS PAYMENT PRIVACY POLICY LEGAL CREDITS INSTAGRAM © YOU MUST CREATE MAILING LIST: MENS WOMENS