EASTERN AIRWAYS WHY FLY ANY OTHER WAY? INFORMATION BOOK FLIGHTS WHERE WE FLY ROUTE MAP TIMETABLE MANAGE MY BOOKING • Flights resume – your health and wellbeing The health and well-being of our passengers and crew is of the highest priority. The cleanliness of our aircraft has always been at the forefront of our operations. As restrictions begin to ease, services are being carefully re-introduced with extensive cleaning measures on board and throughout all aspects of the airports. The safety of all customers, in addition to all staff, will be paramount throughout your journey, including airports and on board the aircraft. Eastern Airways has been working in partnership with our airport, aircraft cleaning and passenger care providers to ensure robust and appropriate measures are in-place throughout all aspects of your journey. Individual airports will detail specific measures or requirements in-place for your specific journey with us. On arrival at check-in In accordance with airport requirements, passengers will need to wear face coverings when entering the terminal buildings. The airports have put measures in place to enable social distancing for passengers within the terminals. You will be asked during check-in whether you or any members of your family have recently displayed symptoms of COVID-19. An example of measures in place at Belfast City Airport, which is one of the airports we fly from, are here https://www.belfastcityairport.com/Flight-Information/Coronavirus-Advice-for-Passengers. We recommend you check with the airports you are due to fly from regarding any specific advice or requirements. Onboard Our cabin crew are wearing PPE on board flights and passengers are advised to adhere to on-board hand santiser usage. A full anti-bacterial wipe down of all touch points between every service operated and a comprehensive night-stop aircraft sanitisation process is implemented. The air in the cabin is constantly renewed and refreshed and these systems are used in accordance with recommendations from our aircraft manufacturers to minimise the risk of infection to passengers. We will continue to ensure these systems are used to minimise any risk to staff and passengers alike. Toilets are available on board the aircraft and will be in use, however, we strongly encourage all passengers to make full use of the airport facilities prior to boarding in order to minimise interaction on board. Face Coverings We respectfuuly request passengers to continue to wear face coverings on board our aircraft after the 19th July 2021. Customers will be required to provide their own face coverings on all of our flights and they may be required be worn when entering the airport terminal building. Some airports may have dispensing machines, but we recommend you bring your own prior to travelling. If passengers are exempt from wearing a face covering, this will need to be declared upon check in. We are taking all steps possible to ensure the wellbeing of our customers so they are safe and comfortable on board with the measures and guidance we’ve implemented from the Government, regulators and leading authorities. For the latest updates on guidance relative to aviation travel requirements, please refer to the following www.gov.uk/coronavirus link and use the folloiwng as a guide. Our teams look forward to welcoming you back on board as these measures become the new way forward in the short term. Head Office Eastern Airways, Schiphol House, Humberside Airport, Kirmington, DN39 6YH Contact Us For customer support enquiries: customersupport@easternairways.com Accepted forms of payment charges may apply (for corporate cards) © Eastern Airways 2021. Terms and Conditions. Privacy Policy. Information About Eastern Airways Modern Slavery Statement. Website developed by Drummond Central