Sign In | Register | Select a Gartner site WHY GARTNER ANALYSTS RESEARCH EVENTS CONSULTING ABOUT INSIGHT INTO YOUR INDUSTRY Retail Retail industry leaders are under more pressure than ever to do more with less within technical and market environments that evolve every day. They must maintain lean technology portfolios that reduce operating costs while positioning the enterprise for growth and deliver a consistently high quality of service. Gartner research helps optimize your multichannel strategies by providing insight on channel-specific consumer preferences, behaviors, trends and technologies. FEATURED RESEARCH Cool Vendors in E-Commerce, 2014 Digital marketing, social product review, and digital and social e-commerce are all represented in this research. Map the resources required to develop an in-house solution against the packaged products offered by the various vendors that operate in this market. Get the Report FEATURED WEBINAR Top Predictions 2014: Gartner Predicts a Disruptive IT Future Disruptions in IT have increased in frequency and impact over the past 20 years and are expected to continue growing. Enterprises are learning to build on past experiences and to chart a course to a more chaotic, yet valuable, IT future. This presentation examines Gartner's Top 10 predictions and how they will impact the strategy and direction of both IT and business. View Now HYPE CYCLES The wave of the future — or just hype? Gartner Hype Cycles show the difference. Use our Hype Cycles to get educated about the promise of an emerging technology within the context of your industry. Learn more MAGIC QUADRANTS Magic Quadrants and MarketScopes offer visual snapshots of a market's direction, maturity and participants. Which Vendors are leaders, visionaries, challengers or niche players? Learn more VENDOR RATINGS Gartner Vendor Ratings assess all the different aspects of a technology provider, such as its strategy, organization, products, technology, marketing, financials and support. Use Vendor Ratings to assess the technology providers in your industry. Learn more Looking for Answers? World-class Technology Research to Meet Your Needs INSIGHT FOR YOUR ROLE IT Role INSIGHT INTO YOUR INDUSTRY Industry INSIGHT ON IT TOPICS IT Topics Free Research Discover what 12,000 CIOs and Senior IT leaders already know. FREE ACCESS EVENTS VIEW EVENTS CALENDAR STAY CONNECTED About | Careers | Contact | Gartner Blog Network | IT Glossary | Newsroom | Policies | Site Index | Webinars © 2014 Gartner, Inc. and/or its Affiliates. All Rights Reserved.