LOG IN OUTAGE PAY BILL CONTACT Jackson, MI 30° RESIDENTIAL BUSINESS COMMUNITY COMPANY Sign In User ID Forgot User ID? Password Forgot Password? Show password Keep me logged in! Details Log In Do you have an account? Create a Profile With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime Easily view and pay your bill Choose service outage or payment alerts View 18 months of account history Choose to go paperless with eBill Customize your bill due date View and track your energy use detail Report power outages or meter reads Create RESIDENTIAL Billing & Payment Outage Center Residential Rates Programs & Services Save Money & Energy Renewable Energy Start, Stop Or Transfer Service Avoiding Scams Appliance Service Plan* Online Store Rebates BUSINESS Business Solutions Account Management Energy Efficiency Products & Services Avoiding Scams Renewable Energy Rate Plans News & Tips COMMUNITY Emergencies And Safety Corporate Giving Education Foundation Sustainability COMPANY Who We Are Careers Become A Supplier Clean Energy Economic Development Electric Generation Media Natural Gas Operations Trees And Power Lines GENERAL/RESIDENTIAL 800-477-5050 M-F: 7 a.m. - 6 p.m. Sat: 8 a.m. - 2 p.m. BUSINESS 800-805-0490 M-F: 8 a.m. - 4:30 p.m. © 2021 Consumers Energy Privacy Contact Terms Of Use Security Social Media Guidelines *Appliance Service Plan Is Not Regulated By The Michigan Public Service Commission. Appliance Service Plan Does Not Affect Your Regulated Utility Service.