Jump to Navigation Main menu About News Cases Events Jobs groups sponsoring What are your business decisions based upon? We hope it is not your mood, mere experience or strong intuition only. At Crosspoint, we help you take the right business decisions with top level Business Intelligence and Customer Relationship Management solutions to maximise sales and minimise risk. about Business Intelligence Isn't it about time you really get to know your business? We offer knowledge and insights in your business operations to enable better business decisions. read more Customer Relationship Management We help you decide what Customer Relations Management solutions provides real value and guide you through every step of your project, from the CRM tool selection, to implementation and training to support. read more Home Top stories Previous Pause Next A.S.Adventure eliminates paper from after sales with Dynamics CRM Service: Customer Relationship Management Client: A.S.Adventure Company: Infront In the sales point, the shop assistant makes a file through an online module. The headquarters sees the file immediately in the work list. There is no more need for carbonless paper, nor the need for retyping it in Excel. Everything is centrally stored in CRM, where everyone finds the product status and the communication with the suppliers. Therefore Infront integrated Microsoft Office 365 with CRM software. read full story Your database query speeds 5 times quicker Service: Business Intelligence Client: BICS Company: Kohera BICS, an affiliate of the Belgacom Group, offers wholesale telecommunication solutions to communication service providers worldwide. BICS needed to boost its database performance and increase availability for its internal collaboration application. The firm implemented a Microsoft database management and high-availability solution. As a result, the company can perform database queries five times faster and can sustain continued business growth. BICS will also be able to ensure higher availability for tis critical employee application. read full story Financial Software Service: Business Intelligence Client: Wolters Kluwer Financial Services Company: Kohera The new BI module allows end users to analyse data and design and generate reports themselves from within the familiar Excel environment. Thanks to the self-services BI, the IT department no longer has a deal with every user request and users can respond quickly to new business needs. read full story Helping FVB Service: Customer Relationship Management Client: FVB Company: Infront Infront installed Microsoft Dynamics CRM late 2008. All previously scattered data are being kept and managed in here. Gradually the ICT service also wants the other funds from the construction sector to give access to the information that is important to all. Microsoft Dynamics CRM will become the central tool of all the funds. Some of the advantages are: better communication sharing more information better customer service automated workflows better data management and security read full story Helping VDAB Service: Customer Relationship Management Client: client 4 Company: iRelate Our solution The automated solution allows VDAB to communicate with clients in real time. As a result, the organization increased its communications capacity dramatically. Click through on emails and calls in response to short message services (SMS). Siebel Campaign Management enables VDAB to produce ad hoc marketing campaigns and to contact and inform clearly defined target groups via the most appropriate channel of communication—be it email, text message, or letter. Result read full story Agiv - Kohera Service: Business Intelligence Client: Agiv Company: Kohera Solution It lacked a state-of-the-art Business Intelligence solution and worked with Microsoft Gold Certified Partner Kohera to implement a data warehouse and BI solution based on Microsoft SQL Server 2008. The solution integrates the data warehouse, ETL system and data analysis functionality with a reporting environment. Result With the new solution, AGIV co-workers can now compile and analyse data faster and build their own specific reports. AGIV now offers more accurate data and saves money on reporting. read full story Crosspoint solutions Veldkant 33/A 2550 Kontich - Belgium +32(0)3 451 23 91 info@crosspoint-solutions.be groups sponsoring we connect