0345 415 0415 My Account HOME NEW FORD TRANSIT CENTRE NEW KIA ELECTRIC USED VEHICLES SERVICE & REPAIR MOTABILITY ABOUT US CONTACT US FORD PASS WELCOME TO FORDPASS FordPass is designed to make your journey easier by having everything available on one innovative app. This app is meant to be the connection between automotive and computer technology and the digital revolution. Enabling you to access many great benefits and have the app sync with your new Ford vehicle and is available for free in both the Apple App Store and Google Play. VIEW RANGE DISCOVER A SMARTER WAY TO CONTROL YOUR JOURNEY With FordPass you can do all of this from your palm of your hands. Download the FordPass app for free today and enjoy maintaining your vehicle and your journeys in the most convenient way ever. Or call us on 0345 415 0415 for more information. Want to download the FordPass app at a later point? You can still create a FordPass account here. FORD OWNERS THIS IS YOUR APP. Download the FordPass app today Download App and Add VIN Download the FordPass app and add your VIN to unlock even more features. Activate Modem Activate your modem to enjoy FordPass Connected features. Move Access remote vehicle features and keep a record of your vehicles health. Wi-Fi Make those long journeys feel shorter by connecting your devices to your cars Wi-Fi. Find From coffee shops to cinemas, send destinations from your phone directly to your in-car navigation. Online Service Booking Book a service stress free with FordPass. FordPass Activate Modem Frequently Asked Questions GENERAL FORDPASS CONNECT What is the difference between FordPass and FordPass Connect? Which cars and vans have FordPass Connect? How do I get FordPass Connect? How do I get started and use FordPass Connect? How is FordPass Connect activated with my smartphone? Are all the FordPass Connect services and features available on all cars and vans? How do I check if my car has a FordPass Connect modem? Can I add FordPass Connect to my current car? How can I unsubscribe? Will FordPass Connect work when I travel abroad? When driving in another country, will there be extra costs? Do I have to pay for FordPass Connect? Can my family members connect their FordPass Accounts to FordPass Connect in my vehicle? SUBSCRIPTIONS When does your free two year FordPass Connect subscription start? How much will FordPass Connect cost after the first 2 years? If I do not have SYNC 3 Navigation am I still able to use the FordPass Connect Remote Features i.e. Lock & Unlock? WI-FI HOTSPOT When does my 3 month or 3GB Wi-Fi Hotspot free trial begin? How do I buy additional data once my free trial has run out? What will Wi-Fi speed be? Download speed? Upload speed? How easy is it to cancel a Wi-Fi Hotspot subscription? Can I change the SIM to one from another provider? Can I have one Vodafone account for Wi-Fi and use in multiple Ford vehicles? Can I use Vehicle Wi-Fi hotspot when the vehicles Ignition is off? Can I change the vehicle WI-Fi hotspot password? Can I change the vehicle Wi-Fi hotspot network name? Can I switch OFF the vehicle Wi-Fi hotspot? Can I setup my vehicle Wi-Fi hotspot as invisible for other devices? ECALL Where is the eCall button positioned? How does the eCall part of FordPass Connect work? Will making an eCall cost me money? Do I need to renew my FordPass Connect subscription to continue using eCall after two years? What if I press the red SOS button unintentionally? What happens if I have an accident in a place where there is poor reception or no mobile phone coverage is available? What kinds of emergencies can eCall help me with? Will eCall always work? REMOTE FEATURES How do I use Remote Features? How far away from the vehicle can I be when using the lock / unlock feature on the FordPass App? REMOTE START Can a vehicle that has been started remotely using the FordPass App be immediately driven? What are possible features to activate via Remote Start (e.g. heated windscreen)? Can I use Remote Start on a New Focus with a manual gearbox? Is any automatic turn off integrated? Isn't it illegal to remotely start your vehicle in Europe? Can I schedule Remote Start on my All New Focus every morning? LIVE TRAFFIC What are the benefits of FordPass Connect vs. mobile tethering for Live Traffic? How do I use Live Traffic? Is there a difference between Live Traffic from FordPass Connect and the Live Traffic available now on the FordPass via AppLink? Live Traffic - do you receive a notification to accept a better route or does it automatically take you on the new route? Who provides the data for live traffic updates? DATA PRIVACY What (personal) data is shared with Ford and for what purposes? My dealer told me that my car will be connected when it arrives. What does that mean? Can I prevent FordPass Connect from using my data? What about FordPass Connect tracking me and knowing where I am? What data is collected? Can I decide which data is collected? How do I know what data is collected by FordPass Connect? How will this data be used? Is the data transferred to other countries? Ringways Ford Leeds Whitehall Road, Leeds, LS12 5NL Tel: 0113 2634222 Ringways Kia Leeds Crow Nest Lane, Leeds, LS11 8AT Tel: 0113 4268111 Ringways Kia Doncaster Bullrush Grove, Balby, Doncaster, DN4 8SJ Tel: 01302 384350 Quick Links New Ford New Kia Transit Centre Used Cars For Sale Accident Repair Contact Us News Finance Ringways Resolution Centre Privacy Policy Modern Slavery Act My Account Ringways Garages (Leeds) Ltd Whitehall Rd, Leeds, LS12 5NL. Company Reg No 00543323, is authorised and regulated by the Financial Conduct Authority (FCA) and our Financial Services Registration Number is 311629. Ringways Garages (Doncaster) Ltd, St Leger House, Bullrush Grove, Balby, Doncaster, DN4 8SJ. Company Reg No 00282527, is authorised and regulated by the Financial Conduct Authority (FCA) and our Financial Services Registration Number is 312395. Ringways permitted business is arranging consumer hire and credit brokerage for debtor-creditor-supplier agreements or consumer hire agreements and non-investment insurance contracts. This can be confirmed on the Financial Services Register by visiting the FCA’s website: www.fca.org.uk/register/ or by contacting the FCA by phone on: 0800116768 Ringways Motor Group is a credit broker not a lender and can introduce you to our carefully selected finance providers who may be able to assist in financing your vehicle. We are only able to offer finance products from these providers. Privacy / Cookie Policy. Website designed by PAB Studios Ltd REQUEST CONTACT We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. 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