Choose country My Milestone Support Company Our Products Our Services Solution Partners Vertical Solutions Where to Buy Partners Download our FREE brochure See the video about CARE To get access to Milestone Care™, contact your reseller Milestone Care ensures your system’s continued performance Assures your performance Video surveillance is not just about protecting your assets and people ­– it’s a business critical part of your organization. Milestone Care gives your system an added layer of protection, ensuring it always functions as it should. Secures your investment You invest a lot of time and resources into your surveillance system. Milestone Care keeps your system updated, so you’re always getting the most out of your investment. Minimizes your risk Critical incidents can happen at any time. Milestone Care makes sure your system can meet your business’ security demands. Milestone Care gives your business the protection it deserves. Now and in the future. Milestone Care is a complete suite of operational maintenance and support services for your surveillance products. It supplements the support you receive from Milestone’s broad and highly qualified network of resellers and integrators. Milestone Care™ Our complimentary self-service support offering Milestone Care™ Future-proof your surveillance installation Milestone Care™ Round-the-clock support for your Milestone product Milestone Care™ Dedicated technical account management So, which solution suits you best? Want to know more about how Milestone Care works? Watch the video > Milestone Care Basic Plus Premium Elite Annual fee Free e-Learning Chat support Knowledge base User forum Access to Service Releases Access to new device driver packs Trade-in value on software products 30% 100% 100% 100% Access to new versions Customer Dashboard 24/7 Technical support (1) Case Management Tool Localized support Prioritized handling Committed response times Committed resolution times Technical account manager Known issues list Requires Milestone Care Plus on covered products *) End-customer tech support is available through Milestone partners for Milestone Care Basic and Milestone Care Plus PRODUCTS Product Index XProtect Corporate XProtect Expert XProtect Enterprise XProtect Professional XProtect Express XProtect Essential XProtect Go XProtect NVR SE XProtect Smart Client XProtect Web Client Milestone Mobile XProtect Access Control Module XProtect LPR XProtect Retail XProtect Screen Recorder XProtect Smart Wall XProtect Transact Milestone Husky M10 Milestone Husky M30 Milestone Husky M50 Milestone Arcus Milestone Interconnect Free 30 day trial Where to buy SOLUTIONS Airports Banking City Surveillance Critical Infrastructure Public Transport Retail - Single Site Retail - Multi Site Retail - Central Management Seaports Traffic Monitoring SERVICES AND SUPPORT Customer Dashboard Software Registration Supported Devices Solution Finder Custom Development Support Partner Support Download Software Milestone Care Product Lifecycle PARTNERS My Milestone Our Company Open Platform Become a Partner MIP SDK Learning Portal Events Newsroom Resource Library Customer Stories Call us at +45 88 300 300 Contact Us Terms of Use Privacy Policy Cookie Policy MAP Policy Copyright © 2015 Milestone systems A/S. All rights reserved.