How we're responding to COVID-19. Read More About PRS Our Communities Management Services Careers Contact Us How we're responding to the COVID-19 pandemic Pacific Retirement Services is committed to protecting the health and well-being of our residents and staff from COVID-19, while also providing the services, amenities and lifestyle that make our communities so exceptional. In order to achieve these goals, we have instituted the following safety protocols at all our facilities: Health & Safety Masks will be worn at all times by all staff members, and by residents when outside their home. Social distancing of six feet will be observed, with limited capacity enforced in common areas. Common areas and high-touch surfaces cleaned and sanitized regularly. Visitation to campuses are limited, with pre-screening protocols in place. The Care & Comfort of Our Residents Resident wellness, social connection and quality of life remain our top priorities, so fitness classes. resident interest groups, and other social activities will continue to be held virtually. Additionally, outdoor activities are encouraged, including walking and exploring areas on and off campus in a safe manner. Meal delivery service is in place, allowing residents to enjoy the full breadth of options available to them in the comfort of their homes. Housekeeping services remain flexible, allowing residents to use them based on their comfort level. Testing & Vaccinating The availability of COVID-19 testing is critical to stopping the spread of the virus. We offer on-site testing for residents in certain circumstances and depending on availability. We also coordinate off-campus testing in the local area for all residents as needed or requested. As the rollout of vaccines continue, Pacific Retirement Services will be in constant communication with local health authorities to ensure timely inoculations for our residents and staff. 1 West Main St., Ste. 303 Medford, OR 97501 Contact Us | Privacy Policy | Terms of Use prs@retirement.org 888-724-6424 2021 © Pacific Retirement Services All Rights Reserved

How we're responding to COVID-19. Read More About PRS Our Communities Management Services Careers Contact Us Contact Us We’re here for you! We’d love to hear your comments and answer any questions you may have. Let us know what you’re contacting us about and we’ll make sure to put you in touch with just the person you need. General Inquiries: Phone: 888-724-6424 Email: prs@retirement.org Career Opportunities: Phone: 888-724-6424 Email: HR@retirement.org Community Housing: Phone: 541-857-7472 Email: communityhousing@retirement.org Community Volunteer Network: Email: volunteer@retirement.org Management Services: Email: management@retirement.org PRS Central Office 1 West Main Street, Suite 303 | Medford, OR 97501 1 West Main St., Ste. 303 Medford, OR 97501 Contact Us | Privacy Policy | Terms of Use prs@retirement.org 888-724-6424 2021 © Pacific Retirement Services All Rights Reserved