Blue Shield of California Log in / Create account Be well Member services requiring prior authorization Prior authorization means that your doctor must get approval from Blue Shield before prescribing specific medications or performing a particular medical service or operation. Without this prior approval, Blue Shield may not pay for your medication or medical procedure, and you will have to pay out of pocket. To see if a particular service or drug requires prior authorization, open the Blue Shield and FEP Prior authorization list PDF below. If your entry is on the list, then you will need to work with your doctor to get prior authorization before Blue Shield will pay. Remember, it’s always important to check that the service or drug you need is a covered benefit under your plan. For any questions about prior authorization, please call Customer Service at the number on the back of your Blue Shield member ID card. Prior authorization list The document below lists prior authorization codes for Blue Shield and Federal Employee Program (FEP) members. View Blue Shield and FEP Prior Authorization list (PDF, 213 KB) Federal Employee Program Members of the Federal Employee Blue Cross/Blue Shield Service Benefit Plan (FEP) are subject to different prior authorization requirements. Please call customer service number on the back of your member ID card. Questions? For any questions about prior authorization, please call customer service number on the back of your member ID card. Find out how to expedite your calls Member support Contact us Send us feedback Forms, Prior authorization list Register for an account Download the mobile app Shop plans Individual & family plans Medicare plans Covered with an employer Our company About Blue Shield Trust Center Blue Shield Foundation News Careers Legal notices Nondiscrimination notice Terms of use Privacy Customer service (800) 393-6130/ TTY : 711 English Visit our other sites: Employers Providers Brokers Sitemap Terms of use Privacy © Blue Shield of California 1999-2021. All rights reserved. Blue Shield of California is an independent member of the Blue Shield Association. Health insurance products are offered by Blue Shield of California Life & Health Insurance Company. Health plans are offered by Blue Shield of California. Activate to launch comment card