Home UTILITY Drive Utility Customer Satisfaction From kiosks to mobile wallet billing and payment – give customers the digital payment options they want while lowering costs. Contact Sales Download Infosheet One Platform, Many Ways to Communicate and Pay With 35 years of demonstrated success, ACI continues to be one of the most trusted partners for utility providers. Our utility bill payment services optimize the billing and payment experience and transform your ability to satisfy and engage with your customers. Improve collection rates and reduce disconnections by offering self-service payment arrangements with Virtual Collection Agent Adopt new methods preferred by younger borrowers, including text-to-pay, mobile wallets and live chat Lessen your PCI-compliance burden through secure call center payments Offer self-service payment options to enable anywhere, anytime payments ENGAGE WITH A SOLUTION THAT’S TAILORED FOR UTILITY PROVIDERS ACI Speedpay Accomplished Change Agent Serving more than 3,600 clients and reducing staff time spent on payments by 19% Single Platform Consolidate communications and payments into one unified platform Ease of Use Pre-built for integration with 100+ systems Offer Anywhere, Anytime Payments Give your customers innovative, fast, and convenient experiences. Meet the demands for instant payments with mobile, online, phone, point-of-sale, field, and kiosk payments Engage your customers in their mobile wallet with billing and notifications, payment arrangements, and bill payments with just a few taps Leverage disbursement services and improve customer satisfaction with a real-time debit card, ACH and check payments Offer Anywhere, Anytime Payments Give your customers innovative, fast, and convenient experiences. Meet the demands for instant payments with mobile, online, phone, point-of-sale, field, and kiosk payments Engage your customers in their mobile wallet with billing and notifications, payment arrangements, and bill payments with just a few taps Leverage disbursement services and improve customer satisfaction with a real-time debit card, ACH and check payments WORKING WITH ACI Dedicated to Your Success ACI Worldwide offers a host of services to ensure you get the most from your solution. Our dedicated, expert teams are designed to help speed your implementation, get you the latest product news and updates and provide 24×7 technical support. Implementation Services Premium Customer Support Customer Support Training Peace of Mind Gain fast, reliable answers based upon deep knowledge of your solution. Flexibility Choose the right level of support for your organization’s needs. Comprehensive Support Benefit from an always-on help desk and proactive account team. Peer Learning Collaborate, network and share ideas with fellow customers and ACI advisors with ACI’s User Group program. Let’s Talk Our payments experts are ready to help you tackle your payment challenges. Set some time to speak today! Contact Sales COMPANY About ACI Investors Careers Contact Us News Support SOLUTIONS ACI Enterprise Payments Platform ACI Secure eCommerce ACI Speedpay ACI Omni-Commerce ACI Acquiring ACI Fraud Management for Banking ACI Fraud Management for Merchants ACI Low Value Real-Time Payments ACI High Value Real-Time Payments ACI Issuing ACI Digital Business Banking INSIGHTS Knowledge Hub Blog Customers Events STAY INFORMED linkedin twitter facebook © 2021 ACI Worldwide. All rights reserved. Privacy Terms of Use Preference Center Cookie Settings Modern Slavery Act Statement This website requires cookies to provide all of its features. By continuing to use our website you agree to our use of cookies. Find out how to manage cookies. Accept All Cookies Cookie Settings