Dealer Locator| Manitowoc Direct Request Access| North America - English (change) Home Page > Tools > CraneSTAR > Activation > Activation Form CraneSTAR About CraneSTAR Features Activation Activation Form CraneSTAR Change of Ownership Activation Retrofit Inquiry Request Form Contact CraneSTAR CraneSTAR Change of Ownership Activation Crane owner should complete this form and press the submit button at the bottom. Required fields are indicated by an asterisk * CraneSTAR Owner Information Name * Email * Phone Number * Company Name: * Postal Address * Postal Code * Crane Information Brand * Grove (Mobile cranes) Manitowoc (Crawler cranes) Model * Crane S / N * Crane List Upload Selling Dealer Information Sales Person Name * Company * Phone Number * Address * Subscription Options Type * New Subscription Renewal Length * 1 year Service Package * Basic Premier Model & Serial Number SMR (Service Meter Reading) Daily working hours Engine Fuel usage Geomapping Geofences GPS Location Distance Traveled Engine on/off state BASIC package features + Lift Utilization RCL/LMI Data LMI Faults LMI Alerts Engine Data Engine Faults Engine Alerts Hydraulic Pressures Fuel Comsumption/level Outrigger positions Idle Time Proposed Country(s) of Operation * Available Countries Argentina Australia Austria Azeraijan Barbados Belgium Brazil Bulgaria Canada Canada (French Quebec) Chile Columbia Costa Rica Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Guatemala Hungary Ireland Italy Kazakhstan Latvia Liechtenstein Lithuania Luxemburg Malta Mexico Netherlands New Zealand Norway Paraguay Peru Poland Portugal Puerto Rico Reunion (French Owned) Romania Scotland Slovakia Slovenia South Africa Spain Sweden Switzerland Ukraine United Kingdom Uruguay USA Hold Ctrl key to select multiple countries. CraneSTAR Terms and Conditions * Terms and Conditions * I accept I do not accept By selecting I accept states; I, the undersigned, declare that I have read and understood the Terms and Conditions here listed and agreed that the Customer is bound thereto. I confirm that I am duly authorized to sign this document on behalf of the Customer. Date (month/day/year) * System Limitations Any or all of the following limitations may have an impact on the safe use of the CraneSTAR products and services. These limitations must be carefully studied and fully understood by the User and acceptance of these Terms and Conditions by the User explicitly implies this to be the case. Manitowoc Crane Care strongly advises against any safety critical use that of the Services without the use of an appropriate and reliable backup service or procedures. Nor should the Services be used as the sole means of providing transactional information that may have a monetary impact on an individual or business. Disruption of services Manitowoc Crane Care makes use of 3rd party infrastructure and services such as, inter alia, GSM networks, GPS constellations, electricity suppliers and internet service providers. The availability of services of any or all of these 3rd party infrastructure and service providers cannot be guaranteed. Nor can Manitowoc Crane Care guarantee the availability and service levels of its own equipment, infrastructure or services. Area coverage of GSM CraneSTAR currently makes use of the global GSM/GPRS network(s) as its primary means of communication between the Product and the Services. As such, communication is not limited to a specific GSM/GPRS coverage area but is provided worldwide. Factors affecting GPS reception GPS reception is affected by atmospheric conditions, time of day and/or natural relief features such as mountains. In addition, the actions of the service providers of GPS services may also affect the accuracy and/or availability of the Service to provide geographical locations of vehicles. Reliability of Event Notifications The Event Notifications offered by the Service will provide the User with notifications of equipment conditions such as low engine oil pressure, driving outside of preset locations and others. The reliability of delivery of such Event Notifications is mainly affected by the performance of the GSM network at any point in time. During busy or peak GSM traffic times, delivery Event Notifications may be significantly delayed or even discarded. Retention of vehicle usage data The Product was designed to retain a certain amount of vehicle usage data in its memory. However, such usage data will not be kept indefinitely, nor can Manitowoc Crane Care provide any warranties against its corruption within the TCU the Product. Once such vehicle usage data is uploaded to the CraneSTAR database as a report the data is purged from memory; CraneSTAR (TCU) will attempt to store unsent vehicle usage data for a period of approximately 3 months until confirmation is received. Thereafter such vehicle usage data may be erased. Manitowoc Crane Care also does not provide any warranties to the safekeeping of such data within the stated three month period. General limitations There are several other factors that may also adversely affect the availability and accuracy of the Services such as environmental conditions, battery condition (vehicle and that of the Product), quality of the installation and the actual usage profile (such as inactive period between use) of the Product and Service. Manitowoc Direct Login Request Access Manitowoc Direct Logout | Privacy Policy | Cookie Policy Ⓒ 2021 Manitowoc All Rights Reserved