For Agents Customer Support Investors About Us Contact Us Careers Personal Insurance Business Insurance Bill Pay Claims Service Why Hanover About The Hanover About Us Our History Our People Our Values Inclusion and Diversity Our Companies The Hanover Foundation Corporate Responsibility Overview Environmental Social Governance Board of Directors Corporate Governance Corporate Governance Guidelines Board Committee Assignments Committee Charters Company Policies Certifications Role of the Board Chair Certificate of Incorporation (PDF) By-laws (PDF) Contact the Board Executive Leadership Regional Offices Media Press Contacts In the Media Press Releases A MESSAGE FROM OUR PRESIDENT AND CEO “As a company on the move, we take great pride in our commitment to be a socially responsible organization – one that acknowledges the impact the environment has on our business, makes a real difference in our communities, and governs its actions with the utmost integrity. This is what it means to be a good corporate citizen, and these values are essential to our future success.” John C. Roche President and Chief Executive Officer The Hanover Insurance Group, Inc. GLOBAL REPORTING INITIATIVE (GRI) INDEX The Hanover is committed to openness in our environmental, social and governance policies and programs, and we are pleased to share our progress through our Global Reporting Initiative (GRI) Index. Read now RESPONSIBLE INVESTMENT POLICY At The Hanover, we incorporate ESG factors in our decision-making as part of our fundamental investment research process. Learn more in our Responsible Investment Policy. Read now ENVIRONMENTAL We are deeply committed to managing our business and our facilities in an environmentally responsible way. Through investments in green technology, energy efficiency and other programs, we conserve natural resources and reduce waste. As a property and casualty insurer, we appreciate the risk environmental catastrophes pose to our business and seek ways to capitalize on environmental opportunities. SOCIAL We are intently focused on making a difference where we live and work. As a dynamic and growing property and casualty insurance company, we offer an innovative and collaborative environment where employees can gain new experiences and grow their careers. Our company also supports a wide range of causes in our home communities, with a special emphasis on youth and education. We take pride in the development of our workforce and fostering an atmosphere where our employees can be involved corporate citizens. GOVERNANCE For more than 165 years, we have governed our actions with integrity. Our governance practices and code of conduct hold the entire organization accountable for honest, truthful business practices. SELECTED COMPANY RECOGNITIONS The Hanover Earns Perfect Score on 2020 Corporate Equality Index (2018, 2019, 2020) Forbes America's Best Employers (2015, 2016, 2017, 2018, 2019) Pensions & Investments: Best Places to Work in Money Management (2018, 2019) The Reputation Institute's U.S. Insurance RepTrak—number two in property and casualty segment (2018) 95% Say-on-Pay Approval Rating (2011-2020) Institutional Investor Magazine Award (2020) 160 Tons of Materials Recycled and Composted Annually Joined CEO Action for Diversity & Inclusion Pledge (2019) Top Gun Award for High Quality Investments (2014-2020) Donated $1.7M to Local Communities Women on Boards Winning Company (2016, 2019, 2020) Human Rights Campaign's Corporate Equality Index—Perfect score 100/100 (2018, 2019, 2020) Boston Business Journal Top Charitable Contributors (2017, 2018) J.D. Power 5 Power Circle RatingTM and highest score (2017 U.S. Property Claims Satisfaction StudySM) Energy Star Certified Building Award (2009-2020) Safe Homes People of Courage Corporate Award (2017) United Way Spirit of Volunteerism Award (2016) Worcester Educational Development Foundation Decade of Support (2016) Dress for Success Ultimate Drive Award (2015, 2016) BBBS Livingston County Outstanding Business Partner Award (2014, 2015, 2016) Livingston County United Way Corporate Excellence Award (2014, 2015, 2016) Devereux Commitment To Caring (2015) Forbes America's Most Trustworthy Financial Companies (2015) Business Insurance Best Places to Work in Insurance (2014) Boys and Girls Club Foundation for the Future (2013) Better Business Bureau Accredited Business View our privacy policy and online privacy statement. California residents: View the information we collect and how we use it. Privacy policy × © 2020 The Hanover Insurance Group, Inc. All rights reserved Careers | Contact Us | Privacy Policy | Legal | Glossary | Producer Compensation All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage.