+44 (0)1753 548801 sales@upm.co.uk HOME CONVEYORS ABOUT CONTACT US NEWS DEMO VIDEOS GALLERY SUPPORT Privacy Policy This Privacy Policy sets out how we, UPM Conveyors Ltd, obtain, store and use your personal information. By using our website, https://www.upmconveyors.co.uk/, you agree to the use and treatment of your personal information in accordance with this Privacy Policy. How we collect or obtain personal information about you We collect personal information when you provide it to us: when you fill in a form on our website when you contact us by phone, email or in writing when you use post or react to our social media channels when you order goods or services from us Where permitted by law we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking services as well as third parties with whom we have had no prior contact. How we collect anonymous information about your behaviour We indirectly collect anonymous information about you to get a general idea of how our website is performing, this information is not linked directly to you but third party services outside of our control may use this to profile your activities and provide relevant advertising in other platforms. This may occur at any time while you are browsing our website. Cookies Cookies are small packets of information stored on your device used to keep a record of your history while using a particular website. This could be used to tailor page content to your past behaviour, to keep hold of information that lets us know if you’ve logged in, or to let us know what items you’ve added to a shopping cart. The cookies under our control are only visible to you and to our website. While you are free to disable cookies on your browser, doing so may impact the functionality of this and other websites you visit and as such is not recommended. Third Party Cookies We use other services to help us to deliver our website, and they may also store cookies on your device to display personalised content or to gather statistics while you are visiting our website. We’ll list those in detail and give a brief overview of why and how we use them below. Contact Forms Information you submit to us on a contact form will be sent by email to our staff, and will remain stored on the website or within backups for a maximum of 60 days just in case the email doesn’t get to us. If we intend to retain information for marketing purposes we’ll ask you first and give details on the form. User submitted Comments & Reviews You can submit comments on our content if you want to. Normal visitors will be able to read anything that you post, and the name under which you have submitted the comment. You may use a pseudonym if you prefer to remain anonymous. We may ask for your email address to verify but we will never make this public. Third-Party Services we may share data with Third Party Analysis Tools We use the following third party services to track and monitor visitor flows and behaviour. Google Analytics Google analytics provides us with detailed web statistics and real time monitoring to help us measure the performance of our web site. Google makes a point to only share non-personally identifiable information with their partners. Google’s privacy policy is available in full at https://www.google.com/policies/privacy/ Social Media Services Some pages of our web site may connect with the following social media services. These may use third party cookies to connect with your own account to provide personalised content. YouTube We use functionality from YouTube to display personalised content, or to allow you to share content with your friends. We do not have any direct access to information relating to your YouTube account. For detail on YouTube’s privacy policy please visit https://www.youtube.com/static?template=privacy_guidelines&gl=GB Email Communication Services We use the following third party services to send email, so they will indirectly have access to a portion of your activity and some of your personal details. Once an email leaves systems we use directly, it may be routed through any number of others systems. MailGun Mailgun provides a means for our web site to send email to staff and visitors, as such information will be passed through their services. Email content is retained for logging purposes for a short time. Mailgun’s privacy policy can be reviewed in full at https://www.mailgun.com/privacy-policy Our Details Our company name is UPM Conveyors Ltd and we operate from 5 Elder Way, Langley Business Park, Slough, SL3 6EP, United Kingdom. You can contact us directly via this web site, via email at steve.wicks@upm.co.uk or via telephone on 01753 548801. Questions or Complaints If you have any questions about this privacy policy, please contact us through the channels listed above. 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