Resource Bank Log In News and Press Online Banking: October 24th Update October 7, 2021: Resource Bank is pleased to soon release a refreshed look to Online Banking. This will be implemented overnight Sunday, October 24th, during our regular maintenance window. Key points of the refresh include: Improved navigation and toolbar icons. Ability to customize right column widget displays. Commercial users will now be able to create Account Groups to view a subset of accounts quickly. Upon initial log in, you may be asked to agree to updated user terms and disclosures. Login credentials will not be affected. No other banking portals will be affected. You can find details of the new look, including screen images, here. Changes to U.S. First-Class Mail delivery times may impact you. October 1, 2021: Effective October 1, 2021, the United States Postal Service (USPS) has revised its service standards for certain First-Class Mail items, resulting in a delivery window of up to five days. Please note that this may delay your receipt of mail from us and our receipt of mail from you (including mailed statements, documents, cards, and payments). Read more about the change: here. Now is a great time to sign up for our digital features like eStatements. View the RB e-Updates Digital Newsletter: September 2021 Edition September, 2021; 3:15 pm CST: We like to keep our clients updated with the latest and greatest Resource has to offer. Read the September 2021 edition of our bi-monthly newsletter here. Digital Banking Enhancements Announced; Client Action Required Update 6/16/2021: RB Mobile App update is now available. RB App for iPhone RB App for Andriod Users must have the latest software update on their device before updating or downloading the app. Update 5/20/2021: Launch date moved from May 25th to June 8th. Notice below is reflective of this change. May 4, 2021; 12:30 pm CST: We are excited to announce an upgrade coming to your RB Mobile App, SMS Text Banking, and Voice-24 Telephone Banking. RB Mobile App Update: This upgrade provides you with the same features you love today but in a modern, updated design. Some of the new features will include: Improved user experience & interface. Ability to reveal a typed passcode on the login screen. Multifactor Authentication options that mimic Online Banking options. Fixed recurring transfers for mobile. New Dynamic/Editable Fields for Transaction and Account Details. Biometrics for Android (Face ID). Removal of Preview. Custom greeting with your name at login. We are working hard to implement features that are user-friendly and secure. Our RB Mobile upgrade is launching on June 8, 2021. Please note, your Access ID and Passcode will remain the same when installing the mobile application upgrade; however, action may be required to enjoy the new mobile experience. iPhone Users: If enabled, your phone's auto-update setting should update the application without your interaction; however, there may be conditions with your device that may prevent the update from happening. These conditions include device Wi-Fi, data network settings, or other circumstances that may require a manual update of the existing application. If you are having issues once the new RB Mobile launches, please update your RB Mobile app by following the instructions below: Open the Apple App Store on your mobile device. Select your Profile Picture (Person Icon) at the top right corner. Scroll down to the Upcoming Automatic Updates section. From here, you can scroll to the RB Mobile App and update it individually. Android Users: We are implementing a new App URL in Google Play. You will be required to remove the old application and download the latest version from the Google Play Store once available. Users that have auto-update enabled may not have to update their application, but this isn't always guaranteed. If you are having issues once the new RB Mobile launches, please update your RB Mobile app by following the instructions below: Download the RB Mobile App here, or Open the Google Play Store app on your mobile device. Tap Menu Manage apps & devices. Apps with an update available are labeled "Update available." You can also search for a specific app. Tap Update. If you are presented with the "Our Mobile Banking Solution has changed. Please check our website for more information" Error Message, this is a good indicator that your RB Mobile App didn't automatically update. You should follow the steps above to update RB Mobile manually. Please Note: Some apps require new permissions when they are updated. You may see a notification directing you to accept the new user terms. In some cases, you may need to restart your device to update an app. SMS Text Banking Users: The current short code for text banking is 96865. Beginning June 8, 2021, at 11:00 am CST, we will update to a new two-way long code, 484-218-5851. Please update your RB Text Banking contact on your mobile device. If you utilize text banking, you will be required to re-enroll your device due to regulatory requirements. You can find enrollment instructions within Online Banking settings under Mobile Management. View the RB e-Updates Digital Newsletter: April 2021 Edition April 27, 2021; 12:00 pm CST: We like to keep our clients updated with the latest and greatest Resource has to offer. Read the April 2021 edition of our bi-monthly newsletter here. Resource Bank Releases Newly Designed Website February 17, 2021; 8:00 am CST: Resource Bank is pleased to release a refreshed website designed for improved navigation and functionality. Client feedback was considered when creating the new informational site, and a mobile-first approach was prioritized in the design. The overall branding has a familiar Resource Bank style with slight changes to accommodate a slimmed-down logo and coloring to feature several iconic blue shades. Clients will notice a similar homepage layout and favorited conveniences such as access to the Online Banking portal at the top of every webpage. The site will still highlight images of local photography and culture, with monthly features throughout the year. Upgrades to www.resource.bank include a Mega Menu feature that displays all pages related to topics, a site search function, video demos and tutorials, and product-based FAQs. Resource Bank has seen a shift to mobile use, and we have made the site responsive so similar experiences can be enjoyed across all devices. This is just one of many recent enhancements to your digital experience. We recently enhanced our digital signature acceptance, upgraded our mobile deposit camera feature, and more Online Banking and Mobile App features are on the roadmap. Our team is working hard to offer timely and relevant services. When you see something you like or something you need, let us know. We are always looking for ways to better your banking experience. View the RB e-Updates Digital Newsletter: February 2021 Edition February 11, 2021; 11:15 am CST: We like to keep our clients updated with the latest and greatest Resource has to offer. Read the February 2021 edition of our bi-monthly newsletter here. 2020 Archives COVID-19 Resources Security Alerts Inclement Weather Local Banking. 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