Blog COVID-19 Update COVID-19 Update Author: Helen Marshall Published: 24 March 2020 Facebook Twitter LinkedIn A quick update following the Government's advice and recent events Just a quick update to let our brokers know that our full team is now back – working predominately in the office, but occasionally from home. We’re still helping brokers place cases, and keeping on top of all the changes from lenders brought on by the pandemic. We have a reduced amount of underwriters, but are more than on top of our cases. Our call centre is still unable to accept non-homeowner leads – we’re sorry about this, but we will update you as soon as this changes. Our call centre is currently operating reduced opening hours of: Monday – Friday: 9am-8pm. We’re hoping to soon be able to open at the weekend again. If you need us at all, don’t hesitate to give the team a call on 01709 321665. You can contact our Broker Account Managers directly - Jimmy Allen on 07773 759153, or Eddie Lau on 07943 984431. Alternatively, you can contact us here. Tags: Coronavirus, COVID-19 READ NEXT Day One Secured Loans Find out more > Second Charge Lending up 195 percent in June The Second Charge market has shown continued growth during June Find out more > Secured Loans Hints and Tips We're here to help our brokers in every way we can. When it comes to secured loans, we consider ours... Find out more > Try our Quick Quote Alternatively, call today on 01709 321 665 Dedicated to brokers Twitter LinkedIn About Us FAQs Compliance Privacy Policy and Fair Processing Notice THE INFORMATION CONTAINED ON THIS SITE IS FOR USE BY INTERMEDIARIES / INTRODUCERS ONLY AND SHOULD NOT BE DISTRIBUTED TO POTENTIAL BORROWERS. Norton Broker services is a trading style of Norton Finance and mortgages Limited company registration number : 5995692. Norton Finance and Mortgages Limited is a credit broker which is authorised and regulated by the Financial Conduct Authority under Firm reference number 589554. You can confirm our registration on the FCA’s website www.fca.org.uk or by contacting the FCA on 0800 111 6768. The Norton Broker website uses cookies. Some may have been set already. Read about managing our cookies. If you continue to use the site, we’ll assume you’re happy to accept the cookies anyway. Norton Broker Services, Norton House, Mansfield Road, Rotherham, South Yorkshire S60 2DR Tel: 01709 321665