about services portfolio clients blog We are hiring! See our About page for details. Designing for financial inclusion, engagement and transparency BancoSmart, an award-winning ATM Setting out a future financial services portal HelloBank!'s new online presence Envisioning the future of mobile banking Putting people first The Experientia blog All posts Experientia News a day ago Papers on behaviour, design and the circular economy Consumer insights into the circular economy Report of stakeholder meeting, 25 October 2018, 14 pages The “Stakeholder Meeting... 25 days ago [Book] The Age of Surveillance Capitalism The Age of Surveillance Capitalism: The Fight for the Future at the New Frontier of Power Shoshana Zuboff Profile Books, 31 January 201... a month ago [Book] Left to Our Own Devices Left to Our Own Devices: Outsmarting Smart Technology to Reclaim Our Relationships, Health, and Focus Margaret E. Morris MIT Press, 201... a month ago Why data is never raw “Except in divine revelation, data is never simply given, nor should it be accepted on faith,” writes Nick Barrowman in The... a month ago Daniel Kahneman on cutting through the noise You might be surprised by what occupies Daniel Kahneman’s thoughts. “You seem to think that I think of bias all the time,” he tells... 2 months ago Our very best wishes for 2019! / Auguri da Experientia! 2 months ago The tyranny of story In this BBC Radio 4 series, British journalist John Harris examines the potency of narrative, both in the stories that define us as... 2 months ago Intel anthropologist Dawn Nafus interview on the use of data and technology in medical contexts In an age where we can collect and store (forEVER) every second of every day, how much do we truly need… to learn? To react? To do good... 3 months ago Nielsen Norman Group on the user experience of chatbots Far from being ‘intelligent’, today’s chatbots guide users through simple linear flows, and our user research shows that they have a hard... Twitter @_experientia Follow 20 hrs A selection of papers on behavioral change, consumer behavior and design in the context of the #circulareconomy https://t.co/CyrVaCMoWF Feb 13 Gizmodo reporter Kashmir Hill spent six weeks blocking Amazon, Facebook, Google, Microsoft, and Apple from getting… https://t.co/4DThGDoORC Feb 4 RT @dexigner: InVision Releases 'The New Design Frontier' Report https://t.co/JRzczTpDCq #Design https://t.co/1LyqpABhRh Experientia srl - P.IVA IT 09182030016 - Company Reg. (IT) 1031176 - Soc. Cap. 100,000 euro - Contact details - Credits and privacy policy ISO 9001:2015 certified for quality management of user experience research and service design | Certification agency: SQS | Reg. Nr.: 43748 | Validity: 20.04.2017 - 19.04.2020