HOME | CONTACT US | SIGN IN ABOUT OUR MEMBERS GUIDANCE FOR CONSUMERS EVENTS APPRENTICESHIPS KICKSTART CAI MEDIA JOIN MEMBER ZONE CSA APPRENTICESHIPS Boosting your credit, collections, compliance, counter fraud, and debt advice capability Learn more Previous Next A brief introduction to CSA The CSA is the trade association for debt collection and the debt purchase industry. A trade association is a not for profit organisation funded by its member companies who pay an annual fee to join. This fee is invested toward activities which represent the views and interests of members to key industry stakeholders such as Government and regulators, also referred to as lobbying. Learn more about campaign CSA's Three Primary Roles CSA members We represent over 300 members who are active in debt collection, debt purchase and other allied services. Our members are in contact with over six million households on a daily basis. Testimonials The CSA is committed to creating a sustainable future for the industry and its Code of Practice, which we adhere to, is the benchmark for industry best practice. It assures quality and professionalism in the services we provide. - Carol Ord, Head of Group Talent Development at Lowell Would you like to become a member of the CSA? Share our industry knowledge, ensure best practice, keep up to date with industry regulation and much more. Already a member? Log in to our Member Zone… 24/7 access to a library of resource containing exclusive content only available to CSA members. Manage and personalise your own unique dashboard which can update your communication preferences, alert you to specific upcoming relevant events, and be a part of the CSA membership community. Have you been contacted by one of our members? You can seek help and guidance from us. All member company details are listed in our Member Directory which can be found in the Our Members section. Would you like to procure the services of one of our members? Our members return nearly £3bn in collections to the UK economy per annum. All our members are listed in our Members Directory Have you ever thought about a career in the collections industry? The CSA offers a range of apprenticeships and education programmes to suit your business needs. Lobbying Through continually monitoring and responding to government and regulatory consultations, and communicating with both on a regular basis, we aim to make legislation fair and less burdensome for members. PRESS RELEASES MORE Inaugural CSA awards recognise individual and team achievement Aug 19, 2021 Snooker legend Steve Davis OBE announced as event hostThe inaugural Credit Services Association (CSA) Awards wil... Collections body considers impact of decriminalising TV licensing on future BBC revenues Aug 12, 2021 Policy makers need to think carefully before decriminalising TV Licensing, and consider the fundamental impact it may have on... Credit Services Association urges policy-makers to back tailored forbearance Jul 26, 2021 A leading trade association is urging policy-makers to take extra care before prescribing detailed forbearance schemes that c... CSA Confirms UK Credit and Collections Conference (UKCCC) for September 2021 Jun 29, 2021 The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, will onc... Read More... BLOGS & CASE STUDIES MORE Credit & Collections Technology Think Tank reflections Nov 11, 2021 Chris Leslie, Chief Executive Officer at the Credit Services Association (CSA) With a return to face-to-face networking, it was a pleasure to join this year’s Credit Connect Think Tank event on the 4 November in Manchester, signalling we have reac... CSA Apprenticeship case study: Walsall Council Level 4 Regulatory Compliance Officer Nov 9, 2021 Helena Baxter, Apprenticeship Programme Lead, Walsall Council “We have 400 apprentices across the Council and work with 60 different training providers, 14 of which deal with the majority of our apprenticeships. CSA is one of our ‘niche providers’ w... Taking the hassle out of apprenticeships and Kickstart for the credit and collections sector Oct 20, 2021 Fiona Macaskill, Director of Learning & Development, Credit Services Association ... CSA Kickstart case study: Lackfords Debt Specialists Sep 24, 2021 Lackfords Debt Specialists is a UK-wide debt collection and high court enforcement agency, based in Newton Abbot in South West England. In 2019, six months after launching the business, the firm joined Credit Services Association (CSA), the UK trade ... Read More... TWEETS Tweets by CreditServicesA CALENDAR MORE 01/12/2021 Level 6 Senior Compliance Risk Specialist 07/12/2021 Level 3 Compliance Risk Officer 16/12/2021 CSA Virtual Members' Meeting 10/02/2022 CSA Skills Summit 2022 Terms & Conditions Privacy Statement Cookies CSA Supplier Payment Guide Safeguarding and Prevent Duty Policy CSA Quality Assurance Policy Women in Finance Charter Unacceptable Behaviour & Aggression Policy Credit Services Association, 2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA Map T: 0191 217 0775 E: info@csa-uk.com Credit Services Association Limited Registered in England and Wales No. 00089614 CSA (Services) Ltd Registered in England and Wales No. 05055685 Registered address: 2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA ASSOCIATION MANAGEMENT SOFTWARE POWERED BY YOURMEMBERSHIP :: LEGAL This website uses cookies to store information on your computer. 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