WHAT HOW WHY CONTACT CLIENT LOGIN GET A QUOTE BOOK A CAR 中文 BUSINESS CLASS COMFORT AND CONSISTENCY Quality service for passengers and bookers starts with attention to detail. Rigorous driver quality management DRIVER QUALIFICATIONS All Chauffeurs are recruited with relevant experience and are put through a rigorous series of tests before driving our clients. On-going training is given. DRIVER DOCUMENTATION Monitoring of our chauffeurs’ documentation, licences, security checks and references are maintained in our proprietary system which flags any lapses. AFFILIATE MANAGEMENT Affiliates around the world are required to meet strict service level agreements. Our global operations team visit them regularly to monitor vehicle quality and review SLAs. Our steps to a consistent Business Class experience CHECKLIST AT TIME OF BOOKING THE PROJECT At time of booking we check… 1. Estimated travel times between locations 2. Addresses and best drop off and pick up points 3. Flight or train details 4. Number of passengers and luggage 5. Events at destination that might impact the job PRE-SERVICE CHECKLIST WITH CHAUFFEUR Before dispatch we check… 1. The latest version of the itinerary 2. Liaise with chauffeurs on delays or changes 3. Manage last minute adjustments 4. Implement necessary contingency plans 5. Ensure a seamless and productive business trip Peace of mind while your job is happening During service of a roadshow, an event or any project that is more than a straightforward transfer, project managers will stay in close contact with you and the chauffeur. They will… Monitor the local destination Liaise with chauffeurs on delays or changes Manage last minute adjustments Oversee detours to collect documentation or luggage Transfer test drives are routine for drivers providing the business class services Ensure a seamless and productive business trip Award winning services Award winning services Driven Worldwide is very proud to have received the Professional Driver award for quality services for three years running. This is validation of the service our staff, drivers and chauffeurs give all over the globe. Customer satisfaction We ask our passengers, bookers and clients for feedback and are proud to know that 98.7% would recommend our service to a colleague. EMEA +44 (0)20 3848 5101 uk@drivenworldwide.com Americas +1 201 630 6900 usa@drivenworldwide.com APAC (亚太区) +852 5819 0000 hk@drivenworldwide.com Copyright ©2021 all rights reserved Blog Cookie Settings Terms and Privacy Affiliate Communication Policy