About Sustainable Business News Investors Careers COVID-19 Vodafone Foundation Privacy centre Our aim Customer privacy Customers trust us with their privacy and maintaining this trust is at the heart of everything we do. Our aim is to create a culture of privacy at Vodafone, and our Privacy Commitments set out the principles that govern our approach. Watch our video summarising how Vodafone processes our customers’ data. Vodafone's privacy policy How Vodafone collects, uses and shares personal information when you visit vodafone.com Customer privacy Protecting our customers’ data and respecting their privacy is one of our highest priorities Managing privacy risks effectively and putting customers in control of their data is core to our approach. Our privacy policies and framework govern how we collect, use and manage our customers’ information in order to ensure we respect the confidentiality of their personal communications and any choices that they have made regarding the use of their data. Our commitment to our customers’ privacy goes beyond legal compliance and is focused on building a culture that respects privacy in order to justify the trust that people place in us. It includes: Openness and honesty We communicate clearly any actions we take that could affect our customers’ privacy. Balance When we are required to balance the right to privacy against other obligations necessary to a free and secure society, we work to minimise privacy impacts. Choice and access We give people the ability to make simple and meaningful choices about their privacy and allow them – where appropriate – to access, update or delete their personal data. Fairness and lawfulness We comply with privacy laws and act with integrity and fairness. We work with governments, regulators and others to shape better, more meaningful privacy laws and standards. Privacy by design Respect for privacy is a key component in the design, development and delivery of our products and services. Accountability We are accountable for living up to these commitments throughout Vodafone and with our partners and suppliers. Customer Privacy FAQs on Privacy and Security Learn about our approach to cyber security If you have any questions about our privacy statement get in touch with us Get in touch Investors Annual report Financial results Shareholders Operating responsibly Code of Conduct Modern Slavery Statement Supply chain Mobiles, masts and health Suppliers Ethics Policies and requirements Management help Vodafone Pass Partner Portal Careers Early careers Professionals Be yourself and belong Our locations Site map Legal terms Privacy and cookies Accessibility Report a Vulnerability Contact us ©2021 Vodafone Group Vodafone Group Plc. Registered Office: Vodafone House. The Connection, Newbury, Berkshire RG14 2FN. Registered in England No 1833679 We use cookies to improve your experience on this site. Read our policy Your Cookies We use cookies, including from our partners, to enhance and personalise your experience. Accept all cookies below, or select “Manage Cookies” to choose which cookies we can use. Please see our Cookie Policy for more information. Manage Cookies Accept all cookies