Home Security Digital Security Promise Our Digital Security Promise We want our customers to feel safe and secure when using our digital banking services This is our promise to you: We'll continually work to keep your money and accounts safe from unusual activity. From time to time we may get in touch if we suspect anything suspicious on your account. We'll look to refund you if your money is taken from your account by fraudsters without your permission, as long as you keep your security details safe and sound*. Please let us know if you notice any unusual activity on your account. We'll help you protect yourself with our advice on security. Our website and financial fraud guide provides useful tips and advice on how to avoid becoming a victim of financial crime. Have a question about our Digital Banking services? Just ask our Virtual Assistant to see if it can help Just ask * If you've been tricked into authorising a payment this may be covered by the APP scams voluntary guide, which M&S Bank is amongst the first banks to sign up. It's not covered by our Digital Security Promise M&S Bank official page on Facebook M&S Bank official page on Twitter Internet Banking M&S Banking App Products M&S Credit Card M&S Personal loans M&S Club Rewards M&S Car Insurance M&S Pet Insurance M&S Travel Insurance M&S Home Insurance M&S Travel Money M&S Savings and Investments About us Contact us Find a Bureau Service status Careers Sitemap Legal Legal info M&S Bank Privacy Notice Cookie notice Accessibility This website is designed for use in the United Kingdom (UK) Cookies on this website We use cookies to help ensure that our website and services are able to function properly. These cookies are necessary and so are set automatically. We would also like to use some cookies to: make your visit more personal improve our website based on how you use it support our marketing These cookies are optional and you can choose which types you'd like to accept. To do this, select 'Manage cookie settings'. If you'd like to accept all optional cookies, select 'Accept all cookies'. To learn more about how we use cookies, visit our Cookie notice. Manage cookie settings Accept all cookies