Learn Life-Changing Skills Attend a course and learn how to handle the most crucial challenges of life and work—those that involve human behavior. Browse Courses Get Started You and your teams can strengthen relationships, achieve more with less stress, build habits for success, even experience greater joy. The Crucial Difference PREMIER We’ve been named a Top 20 Leadership Training Company seven years running. PROVEN Our courses are grounded in social science research from the past 30 years. FLEXIBLE We offer multiple learning formats for convenient and engaging learning experiences. TRUSTED More than 93% of our customers say they are likely to recommend us. Choose Your Path We offer courses in person, virtually, or on demand—or you can blend them for a unique and engaging learning experience. ON DEMAND ON DEMAND Learn at your own pace online. LEARN MORE VIRTUAL VIRTUAL Join one of our instructors online. Learn More IN PERSON IN PERSON Attend a classroom course. LEARN MORE REACH 2022 Attend workshops on emotional agility, relationship currency, and the art of gathering with inspiring thought leaders at our biennial conference for clients and trainers. WE ARE CRUCIAL LEARNING Formerly VitalSmarts, our new brand and redesigned courses make timeless skills more inclusive, flexible, and accessible. Learn More Learning that Changes Behavior 167% Employees at MaineGeneral Health were 167% more likely to speak up and resolve problems with colleagues after learning the skills taught in Crucial Conversations® for Mastering Dialogue. 40 MINS Nine of ten Getting Things Done® graduates report permanently changing a time-management behavior and saving an average of 40 minutes every day for more focused work. $7,500 Our research shows that every successful Crucial Conversation could save the organization an average of $7,500. Giving our leaders skills to effectively and comfortably handle Crucial Conversations has a tremendous positive impact on their ability to create relationships. Jennifer Pecor ADVOCATE HEALTH CARE Going virtual helped me stay focused because I was in a comfortable environment— breaks were placed just right, and I didn’t have to commute anywhere. Mitch Anderson HOMEADVISOR Giving our leaders skills to effectively and comfortably handle Crucial Conversations has a tremendous positive impact on their ability to create relationships. Jennifer Pecor ADVOCATE HEALTH CARE Going virtual helped me stay focused because I was in a comfortable environment— breaks were placed just right, and I didn’t have to commute anywhere. START YOUR JOURNEY Browse Courses Featured Courses CRUCIAL CONVERSATIONS for Mastering Dialogue Learn More > CRUCIAL CONVERSATIONS for Accountability Learn More > THE POWER OF HABIT Learn More > INFLUENCER Learn More > GETTING THINGS DONE Learn More > Some of the world’s most innovative and successful companies have trusted us to teach them crucial skills. Read Case Studies EXPLORE RESOURCES Browse videos, articles, webinars, and research to see how the skills we teach apply to everyday challenges. View All STYLE UNDER STRESS ASSESSMENT Do you go to silence or violence? Let’s find out. Take the Test 10 mins 200% ACCOUNTABILITY How to Create and Sustain A Just Culture Watch the Webinar 60 mins DOING MORE WITH LESS Five skills to manage an increased workload. Read the Ebook 10 mins EMOTIONAL INEQUALITY Our research identifies skills to minimize gender bias and social backlash. Read the Study 10 mins HOW TO LEAD VIRTUAL TEAMS Learn skills to put your people first. Read the Ebook 10 mins GET STARTED Ready to bring our courses to your organization? Complete the form to speak with a client advisor. 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