Operations Management How we do it How have DOCS become the leading provider of global resourcing solutions to the clinical development industry? It's simple, our client-based staff are supported by offices in over 40 countries, an experienced team of clinical research professionals, an industry-leading resourcing engine and a robust quality management platform. Operations Management The Operations Management (OM) service delivers an industry-leading approach to contract placement services, which results in a superior experience for both our clients and consultants. Through one to one coaching and performance management OMs engage with our clients and consultants to ensure seamless on-boarding and alignment of responsibilities and expectations. At the conclusion of each assignment, the OM will coordinate the completion of activities and comprehensive off-boarding. Interviews Our Recruitment Consultants prepare and tailor the candidate shortlist and summaries based on the needs identified during the intake process and a tiered screening process that includes: An in-depth screening questionnaire based on requirements per position. Assessment including a competency-based interview, behavioral patterns, observations, impressions and role play based on position and customer requirements. Information gained through thorough reference checking. DOCS can also administer specific questionnaires or tests you require such as personality/behavioral profiles and language testing as well as arrange for interviews with customer representatives. 20 Step process Our tried and tested recruitment methodology uses a 20-Step Global Delivery Approach that is broken down into 4 critical pieces: Requirement Assessment – we collect information about the position and your company culture to help us create a critical skills checklist, build project specifics and define search methodology and tools. Candidate Search – we use internal tools, including our proprietary database and own referral network of trusted professionals to source candidates. Our recruiters also use intelligent online and passive candidate sourcing techniques. Candidate Engagement and Assessment – we pay special attention to ensuring engaged candidates remain interested. To prepare the candidate short-list, we check references and background information as well as conduct rigorous interviews. Client Interview and Selection – we prepare final candidates for client interviews, present them, and assist winning candidates during the “on-boarding” process and throughout the life of the assignment. News Events Jobs About DOCS Contact Us Investors DOCS E-learning Cookies Privacy Disclaimer Sitemap FOLLOW US ON LINKEDIN © 2013 DOCS. ALL RIGHTS RESERVED We use cookies on this website. By using this site, you agree that we may store and access cookies on your device. Find out more here. X