Products Commercial Why Symmons Support Company Information Symmons Blog Search OUR PROMISE Our New 10-Year Industry-Leading Commercial Warranty At Symmons, Our Promise to you is that we’ll make things right. What does that mean? It means many things, all of which are focused on you, our customers. Our warranties support our confidence in our high-quality, durable plumbing products, and in the people who make them. Here are few reasons we stand behind every product we make… VIEW OUR NEW WARRANTY OUR PROMISE Why 10 Years? Because we’re 100% confident that our Symmons quality is up to the task. LEARN MORE Because our US-based Customer Service team will always make things right. LEARN MORE Because we’ve been in business for 82 years, and we know our products stand the test of time. LEARN MORE Because we never cut corners or use inferior materials. That’s not us. LEARN MORE Because our Quality Assurance team members are relentless perfectionists. LEARN MORE WHY 10 YEARS? Our Quality Quality is the cornerstone of Symmons; just pick up a Temptrol shower valve box and you can feel it. Our valves are made with semi-red brass, the same grade of brass used in the marine industry for saltwater corrosion resistance. Our finishes are subjected to rigorous testing to ensure deep, consistent shine for years to come. It’s easy to stand behind a product with a great warranty when you are 100% confident in the quality, durability, and reliability. Our quality standards are part of Our Promise to you. VIEW OUR NEW WARRANTY LEARN MORE ABOUT OUR QA LAB WHY 10 YEARS? Our Customer Service Our Promise is that when you call 1-800-Symmons, the person on the other end of the line will be a real Symmons expert, based right here in Braintree, Massachusetts—not in some random call center on the other side of the globe. Our Customer Service team members have years of experience servicing and troubleshooting all Symmons products in the field and right here in our factory. If you have an issue, they’ll make things right. VIEW OUR NEW WARRANTY WHY 10 YEARS? Our Legacy We’ve been making the highest quality plumbing products, right here in Massachusetts, for more than 80 years. Paul Symmons invented the very first pressure-balancing shower valve in 1939—a design that remains an industry standard to this day. That Symmons legacy has evolved into a solid reputation for making things the right way, with the right materials, and built and backed by the right people who take pride in what we do. And we’ll continue to do just that, every day. That’s Our Promise to you. VIEW OUR NEW WARRANTY LEARN MORE ABOUT OUR HISTORY Contact Symmons At Symmons, we’re real people behind our name, located right here in North America, and we’re here for you. Have questions or comments about one of our products? Or maybe you’d like info on where to buy Symmons products near you. Just drop us an email and we’ll get back to you right away. Contact Us CAPTCHA Subscribe to Symmons News Get industry-insider product info, videos, and more! GET SYMMONS NEWS! CUSTOMER SERVICE Call 1 (800) SYMMONS or email us ©2021 Symmons Inc. All Rights Reserved. My Account Privacy Policy Terms & Conditions