Investors Careers Contact CX Digital Healthcare Industries Insights About Us HINDUJA GLOBAL SOLUTIONS Leader in digital customer experience Award-winning expertise IAOP recognized HGS Digital for 2021 Excellence in Strategic Partnerships Gartner recognized HGS as a Leader in the 2021 Magic Quadrant LATEST NEWS & INSIGHTS Whitepaper | Drive better business outcomes with contact center analytics Retail-ready: 5 non-voice CX solutions to prepare for the holiday rush Roundtable recap: A few highlights on creative contracting and digital transformation Make way for the metaverse: Plan now for the new CX universe SUPERIOR OUTCOMES WITH #AUTOMATION Voice and chat agents conquer virtual hurdles with ease Increasing contact center productivity 29% by migrating to Amazon Connect with HGS Digital Predictive Analytics boost health system’s cash collections by 15% Visual IVR drives reduction of agent calls with self-service roadside assistance Telecom marketplace provider achieves an 80% conversion rate while reducing costs by 40% Speech analytics improves NPS® by 3% and enhances work-at-home security during the pandemic US hospital system achieves >60% overturn of denials and a projected $.3 million in annual savings Innovation journey takes flight with tech and training View all case studies > Deep expertise in your industry Our solutions are tailored to your business Automotive Banking and Financial Consumer Electronics Consumer Packaged Goods Healthcare Insurance Public Sector Retail and eCommerce Telecom Travel and Hospitality Join HGS Grow with us. Let’s achieve your dreams together. Careers Global locations USA • UK • Canada • UAE • India • Philippines • Jamaica © 2021 Hinduja Global Solutions Ltd. All rights reserved. Privacy | GDPR | Complaints | Policies | Sitemap | Connect with our experts Say hello