IT Solutions IT Services Company Blog 763.475.5500 Contact PHONES SYSTEMS | HOSTED | CLOUD | ON-PREMISE Voice Applications We know communication is the key to any business. You need to be able to reach people not only in the office next to you, but around the world. Matrix-NDI offers customizable voice applications that keep your business connected and save you money, without having to deal with the large phone manufacturers. LET'S DISCUSS HOSTED PHONE SYSTEMS | PUBLIC CLOUD Hosted Phone System - Cloud Matrix-NDI Hosted Voice is our UCaaS solution providing the business telephony, messaging and mobility your users need. We provide easy-to-use administration tools for users and devices anywhere, anytime. With the white glove approach, Matrix-NDI takes care of everything. We provide a reliable, up-to-date system that is ideal for business who want all the latest features and options without having to manage on-site hardware. During the implementation process, we provide a solution discovery to uncover applications currently in use or those that may enhance your business or provide end user productivity gains. Upon installation, maintenance along with moves, additions and changes will be handled by Matrix-NDI’s personnel. Matrix-NDI makes supporting multiple offices easy by eliminating the need to manage maintenance and service contracts. Hosted Phone System Costs: Matrix-NDI provides an all-inclusive package for your organization that includes a low, upfront cost and a monthly fee per user. Scalability: Our Matrix-NDI Hosted Voice is compatible to organizations of all sizes. Purchased or leased IP phones are part of an existing service plan and can be integrated into the new phone system quickly and easily. Managed Services: There is no need for a managed services contract as all expenses are conveniently included in your monthly price. Third Party: For the more advanced and global projects. Matrix-NDI has partnered with industry leading-companies Ring Central, 8×8, Masergy,and many more, to bring you the very best in all Hosted Voice solutions. Contact Center: Matrix-NDI Hosted Voice provides a CCaaS for customers with voice centric call center routing requirements including reporting for typical key performance Indicators (KPIs), basic recording needs and agent monitoring requirements. Through our vast partnerships with best-of-breed providers, we also provide fully comprehensive omni-channel customer routing for voice, email, fax and chat along with robust integrations to top CRM software packages and advanced reporting analytics and reporting. HOSTED PHONE SYSTEMS | PRIVATE CLOUD Hosted Phone System | On-Premise A premise based Voice solution, is a voice server or software loaded on the customer Virtual Server Stack. Physical phones are stationed throughout your location with the capability to route through a traditional phone company, as well as over the internet. On-Premise Hosted Phone System Costs: Matrix-NDI provides an all-inclusive package for your organization that includes the option of buying or leasing phones. Scalability: The on-premise Voice solution can be scaled from small to large, and can be installed in any environment, including VMware. This type of solution accommodates growth and adds the possibility of added features. Managed Services: Professional service agreements can cover emergency services as well as reduce any unbudgeted costs. These agreements can also include professional services work, such as any necessary moves, adds, changes, or designs. Be Empowered. Be in the Know. Be the first to know about new industry insights to build or refine your marketing function with the tools and knowledge of today’s industry. Email* Matrix-NDI 171 Cheshire Lane Suite 700 Plymouth, MN 55441 Nationwide IT Solutions Structured Cabling Solutions IT Infrastructure Solutions Telecom Solutions IT Access Control Solutions Cloud IT Solutions National IT Services Nationwide IT Project Team Nationwide IT Support Partner Managed IT Services Provider Network Design Engineering Enterprise IT Standards Cabling & WLAN Site Surveys Company About Us IT Careers Technology Blog Client Testimonials Contact Matrix-NDI © 2021 Matrix-NDI. All rights reserved. Privacy Policy | Accessibility