Home About Technical Solutions Records Production Law Enforcement International CALEA Affairs Customer Care Blogs About Subsentio is a trusted third party service bureau that helps telecommunications carriers and Internet providers meet their law enforcement assistance obligations. We provide our clients with the technical solutions needed to comply with their lawful electronic surveillance requirements. On their behalf, we review and validate court surveillance orders, implement the lawful surveillance, and provide similar support in response to other legal demands such as subpoenas and court orders for records held by the service provider. CALEA Compliance Some communication service providers (CSPs) wonder if they are subject to the Communications Assistance for Law Enforcement Act (CALEA). Others assume that their network hardware comes “CALEA compliant” from the factory and that no further action is required. Far too many believe that CALEA does not apply to them, at all. In fact, CALEA applies to the vast majority of service providers. CSPs including ISPs need to be CALEA compliant. The service provider is required to install technical solutions for lawful electronic surveillance, and to operate those solutions in a privacy-protective manner. Hardware-resident CALEA software alone can’t do the job. The CSP also needs a mediation device or probe to establish the lawful intercept and deliver evidence in the proper standard formats for the relevant law enforcement agency. That’s where Subsentio comes in. We can: Analyze your network and provide a technically suitable, compliant solution. Provide a CALEA-compliant technical solution for any kind of network: wireline, wireless, broadband access, VoIP, LTE, or VoLTE. Provide the full array of “active” and “passive” technical solutions to ensure the perfect match for your needs. Perform these services at a price that even small rural carriers and start-ups can afford. Subsentio manages the whole process for you to make sure it’s performed correctly and to the letter of the law. We review the court order for validity, interface with the law enforcement agency, set up the connectivity to the agency’s monitoring point, activate the surveillance solution on the targeted telephone number or IP address, trouble-shoot any technical disruptions, deactivate the solution when the court order expires, and perform the legally required record-keeping. Records Production Sometimes, instead of ordering you to intercept a suspect’s communications in real time, a court and/or law enforcement agency may serve you with a due process order such as a subpoena requiring you to disclose a suspect’s stored calling records or historical information. Subsentio Records Production lets the CSP outsource this time- and resource-intensive process. Fast, reliable and cost-effective, Subsentio Records Production runs on an automated, rules-based engine, is backed by 24 X 7 support for exigent needs, and indemnifies the client from legal action. Training Finally, Subsentio gives our clients the training they need to perform the in-house portion of the law enforcement assistance process. We ensure that your security staff knows the protocols used by law enforcement and the precautions expected by their privacy-conscious subscribers. Whether you receive a court order for real-time surveillance or a request for stored records, your staff will learn to coordinate with our experts to give law enforcement just what the legal order requires. The end result for Subsentio clients, whether the need is CALEA compliance or records production: peace of mind. About About Subsentio Management Team Board of Managers Market Leadership in CALEA Compliance History Contact Us Subsentio Careers Press Releases In The News Subsentio Newsletter Testimonials Contact Us Sales Inquiries: Via email: sales@subsentio.com Ph: 303.794.6936 DMCA Inquiries: Via email: sales@subsentio.com Ph: 303.794.6936 Via Facsimile: 866.271.3020 Records Requests (Subpoenas/Court Orders/Search Warrants): Via Email: rp@subsentio.com Via Facsimile: 703.953.3643 24 Hour Phone and Emergencies: 877.510.4357 Lawful Intercept Requests: Via Email: CourtOrders@subsentio.com Via Facsimile: 866.217.4097 Phone Inquiry: 720.213.5735 Office Locations Corporate Offices 2001 E. Easter Avenue, Suite 302 Centennial, CO 80122 Ph: 303.794.6936 Fax: 866.271.3020 14900 Bogle Drive, Suite 101 Chantilly, VA 20151 Recent News Information About Subsentio’s Response and Mitigation Plan Regarding Coronavirus COVID-19 Outbreak Upcoming Events: Compliance Solutions Conference Case Studies for Subpoena and CALEA Compliance November 9, 2021 Bill Ekes, Subsentio Chief Revenue Officer Copyright © Subsentio, LLC. 2021 All Rights Reserved. No part of this website may be reproduced without Subsentio’s express consent.