Home Page Corporate Our Fleet Press and Media Schedules Track & Trace Contact EXPORT TEMPORARY ACCEPTANCE NOTIFICATION The transportation of the containers belonging to MEDKON HAT İŞLETMECİliği DENİZCİLİK VE TİCARET A.Ş. or its agency, which are received for export, by vehicles to be supplied by you to be loaded in your company’s warehouse, with the “1972 CONTAINERS” published in the Official Gazette dated 16.04.2005 and numbered 25788. You have accepted that you will make the received containers clean and undamaged, in accordance with all applicable legal regulations, customs and principles, including the “REGULATION ON THE APPLICATION OF THE RELEVANT CUSTOMS AGREEMENT AND THE TEMPORARY IMPORT AGREEMENT AND THE PROVISIONS REGARDING THE CONTAINER”; In case of any damage, partial or total loss during the transportation of these containers and while they are in your custody, at the time of the first request without the need for any warning, protest, judicial decision, and within 24 (twenty-four) hours at the latest: 3,500.-(Three Thousand Five Hundred) USD for 20 FEET Standard Container 5,000.-(Five Thousand) USD for 40 FEET Standard Container $5,000.-(Five Thousand) USD for 20 FEET Reefer, Open Top, Flat Rack container 10,000.-(Ten Thousand)USD for 40 FEET Reefer, Open Top, Flat Rack container You agree, declare and undertake to pay the container cost, the demurrage/detention cost of the container that has occurred or will occur, and all kinds of positive and negative damages to our bank account in cash and in advance. You hereby declare, accept and undertake that the laws of the Republic of Turkey will be applied in disputes arising from the breach of this undertaking, and the exclusive jurisdiction of Istanbul (Çağlayan) Courts and Enforcement Offices. DETENTION/CONTAINER DEMOURAGE TARIFF 20’DV 40’DV 20’OT 40’OT 40’FR 45′ IMDG DV IMDG OT/FR Serbest Süre 7 7 3 3 3 7 7 3 8-14 Gün USD 20 USD 40 USD 60 USD 120 USD 80 USD 60 25% 25% 15-21 Gün USD 40 USD 80 USD 120 USD 240 USD 160 USD 120 25% 25% 22 gün ve üstü USD 55 USD 110 USD 165 USD 330 USD 220 USD 165 25% 25%

Home Page Corporate Our Fleet Press and Media Schedules Track & Trace Contact COMPLAINT MANAGEMENT Medkon Lines evaluates complaints, requests and suggestions from customers regarding the services offered, in short, every feedback it receives, in terms of improving processes and increasing customer satisfaction.

Home Page Corporate Our Fleet Press and Media Schedules Track & Trace Contact MÜŞTERI MEMNUNIYETI POLITIKAMIZ As Medkon Lines, to determine what our customers expect from our company and to fulfill these expectations properly, To provide innovative solutions to customer needs by following technology closely, To serve with an empathetic approach by putting ourselves in the shoes of our customers, Feedback from our customers; to evaluate fairly, carefully and objectively