Set my location Menu for Goedeker's Major Appliance Dealers Multi Location Business Find locations CURRENT ALERTS FOR THIS BUSINESS Pattern of Complaint: Better Business Bureau is advising consumers to use caution when considering doing business with Goedeker’s. BBB has received a pattern of consumer complaints alleging failure or delays to deliver ordered appliances and furniture, failure to provide refunds, lon… Read More At-a-glance Contact Information 3817 Millstone Pkwy Saint Charles, MO 63301-4377 http://www.goedekers.com (636) 207-7277 Want a quote from this business? Get a Quote BBB Rating & Accreditation A+ Accredited Since: 3/8/2015 Years in Business: 70 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Customer Reviews 1.21/5 Average of 364 Customer Reviews Read Reviews Start a Review Customer Complaints 939 complaints closed in last 3 years 511 complaints closed in last 12 months Read Complaints File a Complaint Overview National online retail sales of major appliances and furniture. View all 1 photos Products & Services Appliances, Furniture, Ranges, Dishwashers, Cooktops, Wall Ovens, Washer, Dryers Business Details This is a multi-location business.Need to find a different location? Location of This Business 3817 Millstone Pkwy, Saint Charles, MO 63301-4377 BBB File Opened: 4/24/1995 Years in Business: 70 Business Started: 12/31/1950 Business Started Locally: 12/31/1950 Business Incorporated: 9/29/1966 Accredited Since: 3/8/2015 Type of Entity: Corporation Alternate Business Name Number 1 Direct Business Management Mr. Doug Moore, CEO Contact Information Customer Contact Mr. Doug Moore, CEO Additional Contact Information Email Addresses Email this BusinessSales Email this BusinessTechnical Support Read More Business Details and See Alerts Customer Complaints 939 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Delivery Issues Status: Resolved 11/17/2021 I ordered appliances from this company in July and still have not received anything. I was told my shipment was being held by AM Home Delivery. When I requested the release of items i was told they would send an email to shipping company. I was told this on several occassions and no one has yet to respond regarding my items. I have paid thousands of dollars only to have my items held hostage. Both companies are not communicating with each other and I have not gotten a response from supervisors or management. My items have been held for over a month for no reason.…Read More Read 938 More Complaints Customer Reviews 364 Customer Reviews What do you think? Share your review. How BBB Processes Complaints and Reviews Start a Review Most Recent Customer Review JAYNE D (1 star) 11/13/2021 Horrible customer service. Didnt install microwave properly- after 3 trys. Finally called a local person who installed properly Many stalling techniques in refu... Read More Read 363 More Customer Reviews Business Categories open category: Major Appliance Dealers open category: Furniture Stores open category: Furniture Repair open category: Outdoor Furniture open category: Office Furniture open category: Merchandise Warehouse open category: Bedding open category: Housewares open category: Childrens' Furniture open category: Patio Furniture Local BBB BBB of Eastern & Southwest Missouri & Southern Illinois More Info on Local BBB BBB Reports On BBB reports on known marketplace practices. See What BBB Reports On BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 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