bright energy ideas EN IT SOFTWARE SOLUTIONS Acuphi - The suite Acumargin Acuphi - Settlement Acuphi - Approval Acuphi - Spider Acuphi - MDM Acuphi - Processes Acuphi - Dashboard Acusim - Indemnity System Indemnity System for electricity and gas The Indemnity System is a process regulated by ARERA (resolutions ARG / elt 191/09, ARG / elt 219/10, 593/2017 / R / com) managed by the Single Buyer through the Integrated Information System guarantee compensation to electricity and gas sales operators, in the event of defaulting customers who have switched out or have ceased. The purpose of the Indemnity System is to protect the supplier with whom a defaulting customer decides to terminate his contractual relationship without having paid his debt position (phenomenon of the so-called "energy tourism"). This protection is exercised by providing that the creditor merchant can retaliate against the customer through his current supplier for a part of the accrued credit, debited through the application of the CMOR fee. The solution dedicated to the management of the CMOR, for outgoing and incoming users Acusim is the software solution for managing the entire Indemnity System process for both the electricity and gas commodities (updated to Resolution 593/2017 / R / com). Acusim manages the entire CMOR calculation process, interacting independently with the SII for the exchange of regulated flows with distributors and integrating with the credit, accounting, billing and CRM applications of the application maps of the energy & utilities sales companies. It also allows you to protect yourself as an Incoming Merchant through the management of the process of suspension and cancellation of compensation requests. Acusim provides two dashboards dedicated to the Outgoing User (UU) and the Incoming User (EU), governed by structured workflows according to the processes envisaged by the legislation, able to evolve automatically and to choose for some status changes which ones should include a authorization from the operator. The Outgoing User guarantees: identification of potential compensation claims (CMOR) the calculation of the maximum amount that can be requested, in compliance with regulatory constraints the automatic loading and retrieval of flows shared with the SII the evolution of process states and related monitoring the acquisition and re-tracing of the findings from the CSEA (Cassa per i energy and environmental services) the management of cancellations The Incoming User guarantees: the verification of the indemnities communicated by the Operator and relative communication of the debit items to the billing system the management of any cancellation request received by the Operator at the request of the UU l’individuazione delle richieste di indennizzo per le quali è possibile avviare il processo di sospensione o annullamento e la gestione dei relativi flussi di comunicazione con il Gestore Acusim permette di visualizzare in un unico cruscotto l’intero processo del Sistema Indennitario ed include le seguenti funzionalità di reporting: report sintetici per il monitoraggio degli andamenti delle richieste e dei KPI di ogni fase del processo report analitici per la verifica dei dati di dettaglio di ogni pratica report per la rendicontazione come da normativa ARERA Un cruscotto unico per controllare e gestire gli indennizzi per morosità Acusim, la nostra soluzione per la gestione del Sistema Indennitario, ti permette di: avere una visione unica e centralizzata del processo all’interno di un cruscotto essere sempre compliant alla normativa rispettare i tempi della normativa e di fornire tutto il reporting richiesto dall’autorità gestire il processo in modo automatico, riducendo l’operatività da parte dell’utente verificare e gestire, sia massivamente sia puntualmente, ogni pratica e indennizzo configurare e personalizzare ogni aspetto del tuo processo verificare gli scarti, siano essi tecnici, formali o semantici scegliere tra le seguenti modalità di servizio: On Premises o SaaS di tracciare e dunque motivare tutte le evoluzioni di stato con riferimento alla documentazione specifica RICHIEDI MAGGIORI INFORMAZIONI SCOPRI LA NOSTRA OFFERTA SOLUZIONI SOFTWARE CONSULENZA SERVIZI BPO ACUS S.P.A. Sede legale: C.so Valdocco, 2 10122 Torino C.F. e P.IVA: 09723190014 PEC: acus@pecsoci.ui.torino.it CCIAA/REA: TO/1075872 Capitale Sociale Euro 300.000 i.v. ACUS Azienda PMI Innovativa Team Lavora con noi Contatti Privacy Policy Cookie Policy Quality Policy Information Security Policy Business Continuity Policy AREE DI INTERVENTO Energy & Utilities Metering & DM Billing Credit Controlling Marketing LA NOSTRA OFFERTA Soluzioni Software Consulenza Servizi BPO LINGUE English Italiano We use third-party analytics and advertising cookies to analyze user navigation on the site. To consent to the use of cookies click on the Accept button. For more information and to deny the installation of cookies, consult our privacy policy and our cookie policy .I acceptI do not accept