Cybersecurity & Risk The safety and security of your accounts and the soundness of our Bank remains our highest priority. The professionals at Congressional Bank are committed to protecting your personal financial information from unauthorized access. We are diligent in our efforts to continuously improve our procedures, operations and Internet security technology to ensure stringent Internet security practices are in place to protect your information. Has your card been lost/stolen? For lost or stolen Debit and ATM cards, please call one of the following numbers to cancel your card: Monday – Friday (9:00am-5:00pm EST): 240-380-1235 All other times including Bank Holidays: 800-236-2442 If you cancelled your card after business hours, please call customer service at 240-380-1235 during normal banking hours to order your new card. For lost or stolen Credit Cards, please click here. Did you receive a suspicious phone call, email, or text? Have you been targeted via social media? Were you a victim of identity theft? Was there an unauthorized change to your account? How do I enable alerts on my account? Email disclosure: Your privacy is very important to us. We would like to advise you that Internet email is not secure. When you send an email, please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information. Mailboxes are actively monitored Monday – Friday (9am – 5pm). For more information about our Internet Privacy Policy, please click here. Business-related Fraud Businesses are primary targets for corporate account takeove, business email compromise and check fraud. LEARN MORE Consumer-related Fraud Use a combination of precautions to greatly reduce the likelihood of fraud. LEARN MORE Online Security The protection of your banking information on your computer is extremely important. LEARN MORE Additional Resources Provided are additional resources for safeguarding your identity and finances. LEARN MORE All branches will be closed on Thanksgiving Day – Thursday, November 25, 2021. As always you can bank online, on our app, at any of our ATM’s, or by using telephone banking at 855-354-9933. Safe and Secure Disclosures and Notices Cybersecurity & Risk Lost or Stolen Cards Contact Us 4445 Willard Ave Suite 1000 Chevy Chase, MD 20815 301-299-8810 Find a Branch About Us Our Company Management Team Careers News LinkedIn Banking On The Go Get It On Google Play Download on The App Store © Copyright 2021 Congressional Bank. All Rights Reserved. Equal Housing Lender. Member FDIC.