Vantage CX Deliver amazing experiences time after time. Watch now Know your customers. Grow your business. Today, every business has the same goal: deliver experiences that keep customers coming back. But most organizations lack the visibility into their customer journeys and struggle to quickly and meaningfully personalize customer interactions. Vantage Customer Experience (CX) gives marketers and customer experience professionals the autonomy, visibility, and insights they need to keep pace with ever growing and changing customer demand. 360-degree customer view Unlock a previously elusive 360-degree view of the customer by allowing business users to collaborate rather than compete. Channel Connectivity. Self-service data integration capabilities let citizen data integrators rapidly access and explore new data sets for increased agility. Connected ID. With Vantage CX, business users can link new data sets to existing customer information to create unified customer profiles. Lab. Give business users access to individual virtual sandboxes to store and process data in a way that reduces data movement and ensures governance and security. From customer data to insights Sense and react to customer pain points and opportunities with easy-to-use advanced analytics. Model. Build, train, and evaluate predictive models to maximize business value. Path. Understand customer journeys through a sequence of behaviors and events. Workflow. Quickly automate analytic workflows to create repeatable, operationalized processes. Text. Discover patterns such as sentiments and trends in text-based data. Cluster. Classify customers based on common characteristics across numerous variables. From insights to action Eliminate the friction between spotting an opportunity and acting on it. Vantage CX helps you operationalize scalable, real-time communications across digital channels fast. Actionable insights. Simply point and click on dynamic visualizations of customer insights and directly target customers on a particular path, or with a specific sentiment, for communications or campaigns. Channel Orchestration. Build customer journeys, rank, score and arbitrate offers, and seamlessly orchestrate across online and offline channels. Real-time personalization. Capture in-the-moment activity data and apply AI and machine learning to recalculate models on the fly for real-time decisioning and personalization. See Vantage CX in action. Take a self-paced tour of key Vantage CX features. The demo covers a telecommunications scenario, focused on increasing revenue and reducing cost. Learn more Continue learning about Vantage CX. Check out a Vantage CX demo. Watch now Download a Vantage CX brochure. Explore documents Dive deep on Vantage CX blog posts. Read the blog Learn how industry-leading customers use Vantage CX. See the stories Let’s talk Schedule a virtual or face-to-face session with a Teradata expert to see how to meet your objectives. Contact us ALSO OF INTEREST Vantage Customer Experience with Dan Summerlin 5 Books Every CX Leader Should Read Customer Experience During the “New Normal” PRODUCTS Vantage Overview Vantage Console 30-Day Free Trial Cloud Analytics Cloud Pricing Consulting Deployment Options View All Products INDUSTRIES Automotive Energy & Natural Resources Financial Services Government Healthcare & Life Sciences Manufacturing Retail Telco Travel & Transportation SOLUTIONS Asset Optimization Customer Experience Finance Transformation Operational Excellence Production Innovation Risk Mitigation See All Solutions TRENDS Artificial Intelligence Big Data Cloud Data Analytics Data Lake Data Management Data Science Data Warehouse IoT RESOURCES Analyst Content Blog Case Studies Certification Data Trends and Insights Glossary of Terms Library Webinars White Papers ABOUT About Teradata Careers Contact Us COVID-19 Response Customers Events Newsroom Partners Teradata Academics Global ©2021 Teradata. All Rights Reserved. Privacy Terms of Use Legal Support Policies Tracking Consent