Skip to navigation MENU Book a Test Drive Book a Service BMW PARK LANE LONDON MOTOR INDUSTRY CODE OF PRACTICE. MOTOR INDUSTRY CODE OF PRACTICE. New Car The New Car Code of Practice sets out the standards that vehicle manufacturers comply with regarding; • New car warranties • Availability of replacement parts • Advertising • Complaint handling The Code details promises given by vehicle manufacturers and contains guidance to assist the consumer. As a subscriber to this Code we are fully committed to delivering and maintaining the highest levels of service to our customers. Service and Repair Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. They have subscribed to the Motor Industry’s Code of Practice for Service & Repair, and committed to: • Honest and fair services • Open and transparent pricing • Completing work as agreed • Invoices that match quoted prices • Competent and conscientious staff • A straightforward, swift complaints procedure The Motor Codes Advisory and Conciliation Service will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute. For further information you can visit their website at www.motorcodes.co.uk or call their Consumer Advice Line: 0800 6920825. BMW.CO.UK LEGAL INFORMATION & COMPLAINTS MOTOR INDUSTRY CODE OF PRACTICE BRAND PROTECTION MODERN SLAVERY STATEMENT PRODUCT SAFETY ENQUIRY

Skip to navigation MENU Book a Test Drive Book a Service BMW PARK LANE LONDON MODERN SLAVERY STATEMENT MODERN SLAVERY STATEMENT Under the UK’s Modern Slavery Act 2015, we are required to publish a Slavery and Human Trafficking Statement for each financial year, describing what steps have been taken to address the risk of slavery and human trafficking occurring in our own operations or our supply chain. The Statement relating to Park Lane Limited for 2020 is here, 2019 is here and 2018 is here. BMW.CO.UK LEGAL INFORMATION & COMPLAINTS MOTOR INDUSTRY CODE OF PRACTICE BRAND PROTECTION MODERN SLAVERY STATEMENT PRODUCT SAFETY ENQUIRY

Menu control BMW Park Lane London Book a test drive Book a service 0370 700 5216 Home YourBMW BMW Service & Repairs at BMW Park Lane Due A Visit DUE A VISIT? WATCH THIS... Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. We hope to see you soon. Follow us Facebook Twitter Instagram Linkedin Youtube Address BMW Park Lane, London 70 Park Lane, London, W1K 7TT Talk to us 0370 700 5216 Contact Contact us form Book an appointment Quick links bmw.co.uk Vacancies BMW Motorrad Park Lane MINI Park Lane Legal information and complaints Motor industry code of practice Brand protection Modern slavery statement Product safety enquiry © BMW Park Lane 2021