Sales and Support: (800) 504-0505 HOME PRODUCTS » SUSTAINABILITY » SALES ABOUT » SUPPORT CONTACT Customer Support HOME CUSTOMER SUPPORT Strong Support Means Stronger Relationships Outstanding Customer Service At Advance Polybag®, Inc., we strive to maintain a strong, long-term relationship with each of our customers. We believe that extensive customer support is an essential component of that relationship, and we believe you’ll find our support second to none. Customer Service Outstanding customer service is the cornerstone of our business at API®. We are here to ensure that all of your needs are met in the most friendly, efficient, and helpful way possible. Discover the difference when you rely on API®. Quicker is better. One of our main points of emphasis at API® is ensuring that your order is always on time and on track. We utilize Electronic Data Interfacing (EDI) and Inventory Tracking to simplify your ordering process and expedite deliveries. Using the EDI system for processing orders also eliminates paperwork and cuts lead time on orders. Bringing business solutions home to you. API® will provide on-site training sessions at your workplace. Scheduled at your convenience, our team uses a wide variety of teaching aids and hands-on demonstrations. They will show your front-end store managers how to increase bagging efficiency and reduce the costly waste of partially-filled grocery bags. Discover the value of in-store insights. In addition, we conduct in-store surveys to help identify problems unique to your business. If we identify a problem we won’t just tell you about it – we will offer a viable solution. Want to know more? For technical questions or more information, please contact your Regional Manager who can be found on the Sales tab of our website. Quality is the Key At API®, during and after our manufacturing processes, we monitor the quality of our bags through checks on gauge control, puncture resistance, film modulus, film color and opacity, seal strength, elongation at break, ink adhesion and ink color. API® strives to be in full compliance with all Federal, State, and Local guidelines pertaining to our industry. Support Resources Advance Polybag, Inc., has been at the forefront of retail plastic bag manufacturing for over two decades. As a result of that experience and our expertise, we’ve developed training resources and additional tools to deliver the highest levels of value and service to our customers. API® Bagger Training Video Formats: DVD, VHS and CD Recycling Bins Easy to assemble 3-piece construction 44 gallon capacity 20.25” L x 17” W x 38.25” H Ships flat API® Techniques of Bagging Formats: Tri-fold Brochure, Poster Surveys and Reports Get the competitive advantage with Industry insights and timely trending data. Find a Recycling Location Your Zip Code Search within 5 miles 10 miles 25 miles 50 miles Just the Facts 100% RECYCLABLE Our T-shirt and produce bags are 100% recyclable, and are made using polyethylene primarily derived from American natural gas. Prev Next Copyright © 2012-present Advance Polybag, Inc. All rights reserved. Terms of Use | Privacy Policy API, ADVANCE POLYBAG, the API Globe Design Mark, and TOUCH 'N GO are Federally Registered Trademarks of Advance Polybag, Inc. 12682 Cardinal Meadow Drive Sugar Land, TX 77478 Tel: (713) 580-4800 Toll-Free: (800) 504-0505