VOLUNTEER FIND FOOD DONATE Get Food Assistance See below to learn more about how to get food assistance through Senior Programs, Mobile Pantry Sites, locating a Food Pantry in your area, or by speaking to a Social Services Assistance Staff member. Social Services Assistance staff can provide valuable information regarding SNAP and other HHSC benefits that may be available to assist with supplementing your food budget. Contact an SSA staff member through the SNAP Information page. Ways to Get Food Assistance SNAP Information LEARN MORE Senior Programs LEARN MORE Mobile Pantry Schedule LEARN MORE Find a Food Pantry LEARN MORE Food Assistance and SNAP FAQs What is the difference between a food bank and a food pantry? A food bank is a non-profit that safely stores millions of pounds of food that will soon be delivered to local food programs, like a food pantry. The food stored by food banks is donated from local neighbors, retailers, grocery stores, and restaurants. A food pantry is a distribution center where hungry families can receive food. Supplied with food from a food bank, pantries feed hundreds of people per week! Because every community is different, there are many different types of pantries. How can I receive food? Does the food bank approve my SNAP application? How will I know when HHSC is calling me? If I have applied for SNAP with the food bank and have questions about my pending case, what can I do? What household changes do I need to report for my SNAP case? How do I replace a lost or stolen EBT/Lonestar card? What can I buy with my EBT card (SNAP Benefits)? Which stores and restaurants accept my EBT card (SNAP)? Can I get any discounts with my EBT card? View PDF version. In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. This institution is an equal opportunity provider. STAY IN TOUCH FIND HELP VOLUNTEER DONATE Browse Home Donate About Us The Feed: NTFB’s Blog Our Programs Partner Portal Volunteer Join Our Team Follow Us: Visit our Facebook page Visit our Twitter page Visit our LinkedIn page Visit our Instagran page Contact Perot Family Campus 3677 Mapleshade Lane Plano Texas, 75075 Phone: 214.330.1396 Email: info@ntfb.org Perot Family Campus Hours Monday - Friday: 8:30 a.m. – 4:30 p.m Pollock Campus (SNAP) Monday - Friday: 8:30 a.m. – 4:30 p.m For SNAP and benefits assistance, call: 1-214-269-0906. Donations of food & funds accepted at our Perot Family Campus at the hours listed above. © 2021 North Texas Food Bank is a 501(c)(3) non-profit organization. | EIN: 75-1785357 Privacy Policy USDA Nondiscrimination Statement Ethics Contact Us