UNITED STATES : USD OUR STORES CONTACT US LIVE CHAT LOGIN / SIGN UP Bag CLOTHING SHOES & ACCESSORIES SALE BEHIND THE LABEL SEARCH HOME CUSTOMER CARE US CUSTOMERS HAVE A QUESTION? Find the answers to your most frequently asked questions. ORDERING SHOPPING BAG PROMOTIONAL CODES CHECKOUT GUEST CHECKOUT BILLING AND SHIPPING PAYMENT INFORMATION REDEEMING A GIFT CARD ORDER REVIEW EMAILS ABOUT YOUR ORDER CANCELLING YOUR ORDER WRITE A REVIEW STORE PICKUP SHIPPING SHIPPING METHODS ITEM AVAILABILITY TRACKING YOUR ORDER FINDING YOUR ORDER STATUS ESTIMATED DELIVERY DATES BUY ONLINE, SHIP TO STORE YOUR ORDER EMAILS ABOUT YOUR ORDER ORDER DETAILS CANCELLATIONS WRITE A REVIEW RETURNS Don’t stress—you have time. Our extended holiday returns: purchases made between 11/1/2021 thru 12/25/2021 can be exchanged or returned until January 31, 2022. A packing slip is required for credit to be issued to original payment type. Store returns accompanied by gift receipts will receive store credit. ONLINE RETURN POLICY DAMAGED OR DEFECTIVE ITEMS STORE RETURN POLICY EXCHANGES & PRICE ADJUSTMENTS EILEEN FISHER REWARDS PROGRAM EARN POINTS EILEEN FISHER PERSONAL SHOPPER HOW TO CONTACT PERSONAL SHOPPING TEAM YOUR ACCOUNT LOG-IN INSTRUCTIONS FORGOT YOUR PASSWORD? CREATING AN ACCOUNT MANAGING YOUR ACCOUNT EF GIFTCARDS PURCHASING A GIFT CARD CHECKING A GIFT CARD BALANCE REDEEMING A GIFT CARD SEND AS A GIFT OPTION SAFETY AND PRIVACY TERMS OF USE AND SALE PRIVACY POLICY COMPANY INFORMATION STORE LOCATOR CONTACT US CONTACT US EMAIL SIGN UP I WOULD LIKE TO RECEIVE EILEEN FISHER EMAILS AND HEAR MORE ABOUT NEW ARRIVALS, EXCLUSIVE OFFERS, AND EVENTS. SUBMIT CONTACT US Have a question? Three ways to reach us: CONTACT INFORMATION LIVE CHAT CALL US 1-800-445-1603 UK: 0808-234-0169 Int'l: 1-866-512-5197 Mon, Wed & Fri 10am-6pm EST Tues & Thurs 10am-7pm EST Saturday 10am-4pm EST Closed Sundays (excluding holidays) HELP & FAQ CUSTOMER CARE FAQ RETURNS & EXCHANGES DOMESTIC SHIPPING INTERNATIONAL SHIPPING PRICING POLICY PRIVACY INFORMATION REQUEST SHOP STORE LOCATOR GIFT CARDS MY ACCOUNT MY ORDERS COMPANY OUR BRAND HORIZON 2030 CAREERS EVENTS SOCIAL CONSCIOUSNESS GRANTS VIDEOS MEDIA CONNECT WITH US Facebook Twitter Instagram Pinterest Youtube Copyright © 2021 EILEEN FISHER Privacy Policy Terms & Conditions By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie Settings REJECT ALL ACCEPT ALL COOKIES