Existing Customers Help and support for our Existing Insurance Customers In January 2020, Legal & General Insurance Limited (renamed Fairmead Insurance Limited) was bought by Liverpool Victoria General Insurance Limited (LV=). As a result we no longer offer new policies. If you’re an existing customer and would like to make a claim, or find out more about your policy, please click on the links below and we’ll be happy to help. We know some of our customers are under additional financial pressure at the moment. If you need support with your payments, please contact us and we'll be happy to discuss options with you Home Insurance Visit our Home Insurance Hub for everything you need for making a claim, managing your account, getting in touch and more. Make a claim now Home Insurance Hub Migration FAQs View your policy documents Pet Insurance To help you find out more about your policy, how to make a claim, frequently asked questions and much more visit our support pages. Make a claim now Pet Insurance support FAQs Migration FAQs Landlord Insurance Find out how to make a claim on your existing policy or review our FAQs. Make a claim FAQs Lifestyle Insurance Find out how to make a claim on your existing policy. Make a claim FAQs My Insurance View and download your Home Insurance policy documents using My Insurance . You’ll need to register to view your documents here Existing customer enquiries Do you need help with your documents, updating your details or cancelling a policy? Use our online form or call us to get in touch. Online form Additional support Vulnerability has many factors. We can all find ourselves in a vulnerable situation from time to time. We care about our customers and their loved ones, which is why we're there when you need us. Find out more To view Fairmead Insurance Limited’s privacy policy please click here Facebook Instagram LinkedIn YouTube Twitter Accessibility Legal and regulatory information Privacy policy Cookie policy Security information Sitemap All our websites About us Making a complaint Group website Modern Slavery Statement Careers © Legal & General Group plc 2021 This Website uses Cookies We use cookies to make this website work, and to understand how you use it. This helps us to improve our service and your online experience. Cookies may also collect limited data about your interactions with websites that we may use to provide you with specific content, or to share relevant offers on other websites and social media. You can read our cookie policy to find out more about the cookies that we will store on your computer or device. You can easily customise your cookie settings at any time by using the link at the bottom of our website. For the best experience, we recommend that you accept all cookies. Customise Cookie Settings ✓ Accept All Cookies