MENU SERVICE & SUPPORT CONTACT Privacy statement HGG International bv We are committed to processing and managing private data with due care. We apply the highest level of care in processing your data, as set out in the General Data Protection Regulation (GDPR). HGG International bv (which includes HGG Profiling Equipment bv and HGG Profiling Contractors bv), with its registered office at Zuidrak 2, 1771 SW Wieringerwerf, is responsible for processing private data as set out in this privacy statement. Contact details: www.hgg-group.com Zuidrak 2 1771 SW Wieringerwerf +31 227 50 40 30 Private data that we process HGG International bv processes your private data because you make use of our services and/or because you provided private data. Please find below a list of the private data we process: First and last name Gender Address details Telephone number Email address IP address Other private data that you actively provide, for example by creating a profile on this website, in writing or in a call Location details Details about your activities on our website Internet browser and device type Regarding suppliers and/or customers, we also collect the following data: Company details Bank details (IBAN number, bank code, Swift code, BIC) VAT number Special and/or sensitive private data that we process Our website and/or service does not intend to collect data on website visitors under age 16, unless the parents or guardian have given permission. However, there is no way for us to verify that a visitor actually is over age 16. We therefore advise parents to take an active part in their children’s online activities in order to prevent data being collected on children without parental permission. If you are convinced that we have collected private data on a minor without such permission, please contact us on info@hgg-group.com. We will remove the relevant data. Purpose and legal basis This section sets out the purpose and legal basis for processing private data. HGG International bv processes your private data for the following objectives: Processing your payment Forwarding our newsletter and/or commercial leaflets To be able to call or email you if necessary for the provision of our services To inform you about changes to our products and services To offer you the option of creating an account To deliver goods and services to you. HGG International bv analyses your behaviour on the website in order to improve the website and personalise the range of products and services to your preferences. HGG International bv also processes private data if this is a statutory requirement, such as data we require to file our tax forms. Automated decision-making process HGG International bv does not make decisions based on automated processing regarding issues that may have significant consequences to persons. This concerns decisions that are made by computer programmes or systems without any human input (for example an HGG International bv employee). How long we retain private data HGG International bv retains your private data no longer than strictly necessary to realise the objectives for which your data are collected. We apply the following retention periods for the following private data and data categories: Supplier data Corporate data regarding our suppliers and details of our contacts in the relevant organisation are stored in our database for the duration of the collaboration. The supplier is independently responsible for providing and updating the private data of their contacts and/or account managers. Two years after termination of our collaboration with the supplier, we remove the contact data of suppliers from our database. The order history is retained for 10 years for service and aftersales purposes. Customer data Details about customers and the relevant purchasing history are retained for a period of 20 years after the date of purchasing a product and/or service. This is necessary in order to provide long-term service (at least for the economic life of the machine) and to guarantee and/or trace the quality of products or cutting services. Private data for commercial purposes Private data for commercial purposes provided to us by entering an online or paper form are retained until no longer necessary for completion of the relevant actions pursuant to the form. If you register for our newsletter, to which you are added exclusively after granting explicit permission, we will continue to inform you regarding our services, products, events and knowledge articles with the newsletter until you unsubscribe from our newsletters, or if you have not opened our messages for two years. Each newsletter contains a link you can click to unsubscribe from our commercial communications and/or view and update your private data. If you register verbally for our newsletters, we also apply the above working method after verification by email. Sharing private data with third parties HGG International bv does not sell your data to third parties and will exclusively provide these if required for the execution of our agreement or based on compliance with a statutory requirement. We conclude a processor agreement with any companies processing your data at our instructions in order to ensure they apply the same level of security and confidentiality of your data. HGG International bv remains responsible for such processing. Cookies, or similar methods that we apply HGG International bv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone at the first visit to this website. HGG International bv applies only cookies with purely technical functionalities. Such cookies ensure that the website works properly and, for example, that your preferences are saved. Such cookies are also applied to optimise and ensure proper functionality of the website. Additionally, we place cookies monitoring your surfing behaviour, enabling us to offer customised content and advertisements. During your first visit to our website, we informed you about such cookies and asked permission for placing such cookies. You may unapprove such cookies by setting your internet browser to no longer store any cookies. Additionally, you may also remove any information stored previously by changing the settings in your browser. For an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/ This website also sets third-party cookies. This includes advertisers and/or social media companies. Cookies we place include: Double click Facebook connect Facebook custom audience GA audience Sharpspring Google Tag manager Viewing, editing or removing data You have the right to view, correct or remove your own private data. Additionally, you have the right to withdraw any permissions you have granted regarding processing private data, or to object to have your private data processed by HGG International bv, and you also have the right to transfer your data. This implies that you may send us a request to forward a computer file with the private data we retain about you, either to you or the organisation you designated. You can send such a request for viewing, updating, or transferring your private data, or request for withdrawing your permission or objection to processing your private data, to info@hgg-group.com. In order to verify that it was you, the authorised person, making such a request, we request you to send a copy of your proof of identity. In this copy, please black out your picture, the MRZ (Machine Readable Zone, the strip with the numbers in the bottom of your passport picture page), your passport number and your BSN (social security number). This serves to protect your privacy. We will respond as soon as possible to your request and latest within four weeks. HGG International bv also wants to point out that you have the option of filing a complaint with the national Supervisory Body, the Private Data Authority. You can do that via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons How we keep private data secure HGG International bv is committed to protecting your data, taking appropriate measures to counter abuse, loss, unauthorised access, undesirable publication and non-permitted changes. If you have the impression that your details are not secure enough, or if you have any indication of unauthorised use, please contact our customer service or contact info@hgg-group.com. Stay on top of your business Sign up for our newsletter It is a quick & easy way to get updates on industry events, be the first to hear about our new product and have easy access to our newest articles. We will keep you informed about the latest developments and industry trends, but not more than once a month. 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