Menu Cymraeg Search Home About Ofcom FOI and Data Protection General Privacy Statement General Privacy Statement – How we handle your personal data 25 November 2020 Ofcom ('the Office of Communications') is the communications regulator for the United Kingdom. It collects and processes personal data that it needs to carry out its statutory functions and to operate as a public body, including employing and contracting staff. This general statement covers all of these various purposes. In most cases we will collect that data from you directly (for example, if you are applying for a licence from us), however from time to time we might need to collect personal data about you from a third party, such as your communications provider. In accordance with our legal obligations this General Privacy Statement sets out the information you need to know about the way in which Ofcom will collect, process and store your personal data, how long we will keep it for, your rights in connection with that data, and the people with whom we may need to share it. Whenever we request personal data for a specific purpose that is not covered in this General Privacy Statement we will explain why we need that information and our lawful basis for collecting it. Similarly, if in the future we intend to process your data for a purpose other than that for which it was collected, we will provide you with information on that purpose and any other relevant information. Ofcom is committed to protecting your privacy in accordance with data protection legislation. Why is Ofcom collecting my personal data? What personal data does Ofcom collect? How will Ofcom use my personal data? How long will Ofcom keep my personal data for? How will Ofcom keep my data secure? Cookies HR Privacy Notice What are my rights in relation to my personal data? How do I contact Ofcom? Complaints to the Information Commissioner Subscribe to update emails Footer Twitter Facebook LinkedIn Youtube Instagram Advice for Businesses A starter pack for businesses Knowing your rights Disabled business customers Read all our advice for businesses About Ofcom What is Ofcom? Contact Us Nations and regions Jobs Media Centre General Privacy Statement Our work in Welsh About this website Accessibility Cookies Policy Terms of Use Copyright and information re-use © Ofcom 2021 This website uses cookies to store information on your device. Some are necessary to make the site work. Others are optional, and help us understand how people interact with our website and content so that we can make them better. Using this tool will set a cookie to remember your preferences. You can update them by clicking on the cookie control icon in the bottom corner. For more information on the cookies we use, see our cookies policy. The two buttons that follow allow you to accept all cookies and close the tool, or reject all optional cookies and close the tool. If you would like more details on our necessary cookies or would like to choose your optional cookies then the following sections detail how to do this. Necessary cookies These make our website work as it should. You can disable them via your browser settings, but this may prevent certain functionality from working. Optional - Performance cookies These help us understand how people use our website, which helps us improve it. Optional - Performance cookies On Off Optional - Marketing cookies These allow us to deliver and measure the performance of our communications through other channels. We use online advertising to help consumers get the best from their phone and broadband services. Marketing cookies enable us to target advertising on third party websites and services towards groups of people who have previously visited our website, based on their demographics or content interests. Optional - Marketing cookies On Off Save and close Cookie Control