Jump to navigation Call now Your Portal Emergency News SERVICE ANNOUNCEMENT – CORONAVIRUS (COVID- 19) 4TH JANUARY 2021 SERVICE ANNOUNCEMENT – CORONAVIRUS (COVID- 19) 4TH JANUARY 2021 Firstly, we would like to wish all of our clients a Happy New Year. As we enter 2021, and the new Lockdown Restrictions, we would like to take this opportunity to provide a brief update to our clients on the steps being taken by us, to safeguard our services throughout the COVID-19 pandemic. We have adapted well to remote working during the pandemic, and through improvements to our operations and IT Systems, we are continuing to provide a full Property Management Service to our clients. The majority of our staff are working from home, with only a few essential staff attending our offices to carry out services which cannot be done from home. We are continuing to carry out property inspections. These will be undertaken in compliance with updated Government Guidance and subject to established procedures, recognising social distancing and Health & Safety Requirements. Our Staff have been provided with the necessary PPE for the purpose of attending inspections. Unfortunately, we remain unable to attend face-to-face meetings, therefore, we would ask that if you see our staff onsite carrying out their inspections, that you do not approach them. This will ensure that social distancing measures can be maintained. Instead we would ask that you continue to contact your assigned Property Manager by telephone or email with any matters relating to your property, and they will be happy to assist you. Our switchboard is fully operational. If you call our main telephone lines as normal, our Receptionist can transfer you to the appropriate staff member, who will assist you with your query. Main office telephone numbers: Glasgow – 0141 221 9266 Edinburgh -0131 346 8989 Dundee – 01382 201535 We will continue to review our provision of services to clients, taking account of the developing situation in the efforts to control the virus outbreak, and we will continue to provide future updates by e-mail, on our website, and via your Webportal. News Archive 2021 2020 2019 2018 2017 2016 2015 2014 Call now Feedback BACK TO TOP Contact us For further clarity, give us a call or use our contact form and we’ll call you back HEAD OFFICE 60 St Enoch Square Glasgow G1 4AW 0141 221 9266 EDINBURGH 6 Clifton Terrace Edinburgh EH12 5DR 0131 346 8989 Commercial: 0131 202 3239 DUNDEE Unit 19 City Quay Camperdown Street Dundee DD1 3JA 01382 201 535 Commercial: 01382 938 621 LETTINGS OFFICE 89 Byres Road Glasgow G11 5HN 0141 334 3670 Location Maps Glasgow Edinburgh Dundee Company Info News Community Bursary Our People Service Level Agreement Direct Debit Mandate Complaints Procedure Important Info Emergency Contact Us Properties Available Commercial Properties Residential Properties Cookie Policy Privacy Policy Terms of Use Ross & Liddell Limited | Registered in Scotland (No. SC97770) | Registered Office 60 St Enoch Square, Glasgow, G1 4AW | Copyright © Ross & Liddell 2021. All rights reserved. Ross & Liddell Limited is authorised and regulated by the Financial Conduct Authority in relation to arranging insurance. Please see our Insurance Page for further details. LETTING AGENT REGISTRATION NO: LARN1805012 PROPERTY FACTOR REGISTRATION NO: PF000196 We use cookies on this site to enhance your user experienceBy clicking any link on this page you are giving your consent for us to set cookies. More info OK, I agree