Client Access Services Long-Term Care Long Term Care At American Health Associates, we are experts in delivering laboratory services for the long-term care industry. We dedicate more resources, staff, and technology than any other lab services provider. We have many programs specifically tailored for the benefit of the long-term care community, including operating 24 hours a day, 7 days a week, all year long. Yes, including holidays. Our around-the-clock operations mean there is always an experienced, kind client solutions team member available to help you–whether it is to answer a question about results or to schedule a STAT. Because of our extensive network of laboratory locations and routes, we are able to offer excellent turnaround times with prompt, same-day lab results for many routine tests. Did you know? Nearly 70% of medical decisions are based on laboratory testing and results. That’s why we make sure consistency and quality are the main focus at American Health Associates. Contact Us Secure Web Access A completely paperless environment designed for you and the way your work. Our secure website–accessible from any device–allows our clients to place all of their routine and scheduled lab orders online. Our secure online portals also provide rapid, real-time access to patient results the moment they are released. Utilization & Quality Benchmarks AHA understands the tight and often strained financial budgets our clients face today. In order to give facilities the information they need to make operational and clinical decisions, we provide utilization and quality assurance reports. The reports are delivered during our quality assurance meetings and provide meaningful data regarding the efficiency of the overall lab processes. We Are Here For You & Your Specific Needs. We are experts at accommodating the ever-changing dynamics of patient care and the healthcare industry. Let us know what you need. We are here for you. © 2021 All Rights Reserved