Agent Portal Find An Agent PERSONAL BUSINESS CLAIMS CENTER MANAGE POLICY ABOUT US CONTACT US DRIVE ALOHA Frequently Asked Questions HomeManage PolicyFrequently Asked Questions For your convenience, below are answers to some of our most frequently asked questions about insurance policies. MY POLICY INCLUDES DTRIC DEDUCTIBLE WIPEOUT. WHAT IS THAT? HOW MUCH WILL IT COST TO ADD ANOTHER DRIVER TO MY POLICY? HOW MUCH WILL IT COST TO ADD ANOTHER VEHICLE TO MY POLICY? I DID NOT RECEIVE A RENEWAL OFFER ON MY CURRENT POLICY. WHAT SHOULD I DO? MY ADDRESS HAS CHANGED. WHAT SHOULD I DO? WHAT HAPPENS IF MY CREDIT CARD IS DECLINED? WHAT HAPPENS IF MY BANK ACCOUNT DEDUCTION (ACH) IS RETURNED BY THE BANK? WHAT HAPPENS IF MY CHECK IS RETURNED BY THE BANK? WILL I RECEIVE A BILL FOR EACH INSTALLMENT PAYMENT DUE IN ADDITION TO THE RENEWAL BILL? WHEN WILL I RECEIVE MY RENEWAL INFORMATION? WHAT HAPPENS IF I PAY MY BILL AFTER MY POLICY’S EXPIRATION DATE? HOW CAN I PAY MY BILL? MY POLICY INCLUDES FREE EMERGENCY ROADSIDE SERVICE THROUGH THE DTRIC GOLD CARD. HOW DO I USE THIS SERVICE? HOW CAN I REPORT A CLAIM? WHAT ARE YOUR TELEPHONE HOURS? WHERE ARE YOU LOCATED AND WHAT ARE YOUR HOURS? WHO CAN I CONTACT WITH QUESTIONS ABOUT MY DTRIC POLICY? Personal Manage Policy Car Insurance Home Insurance Renters Insurance Umbrella Insurance Knowledge Center Business Lines of Business Claims Handling Risk Consulting Services Areas of Expertise Find an Agent Knowledge Center Claims Center Report a Claim Emergency Roadside Service Preferred Auto Repair Partners Claims Knowledge Center Manage Policy Pay Online Policy Change Request Customer ServiceLine Refer a Friend FAQs About Us Our Company Financial Stability Executive Team Our Values News and Community Customer Testimonials Careers Company Resources Agent Portal Find an Agent Contact Us Drive Aloha Terms of Use Privacy Notice © 2019 DTRIC Insurance Company, Limited. 1600 Kapiolani Blvd., Suite 1520 Honolulu, Hawaii 96814 Phone: (808) 951-1700 All Rights Reserved. Terms of Use and Privacy Notice Cookies: Our Privacy Policy has been updated. By continuing to use our site, you are acknowledging and agreeing to our updated Terms of Use and Privacy Notice. Accept Read more