About Services Case Studies Blog Contact Us Performance Management ION247 Center of Excellence Convergence is not an option Star Asset Security continually invests in cutting-edge technology and personnel leveraging our knowledge and experience to maintain, design, deploy, monitor and service any IT and physical security system in its entirety. We have invested in critical technology infrastructure to support you and our people serving you. We call this the ION247 Center of Excellence. “The adoption and integration of IoT and industrial IoT devices have led to an increasingly interconnected mesh of cyber-physical systems, which expands the attack surface and blurs the once clear functions of cybersecurity and physical security. Meanwhile, efforts to build cyber resilience and accelerate the adoption of advanced technologies can also introduce or exacerbate security risks in this evolving threat landscape.” U.S. Cybersecurity & Infrastructure Security Agency ION247 Center of Excellence Enhanced analytics, artificial intelligence and ongoing rigorous training keeps us ahead of the curve and allows us to fully manage your security, increase efficiency, protect your assets and provide an immediate ROI. Star Care, through our ION247 Center of Excellence, offers managed services to proactively monitor, maintain and secure your company’s entire IT environment and physical security infrastructure. Managed IT and Security Services – Security monitoring with full remote monitoring and management to ease the internal burden. Star Care leverages our ION247 CoE infrastructure and subject matter expertise to support our framework of people, process and advanced automated technology to ensure optimal service levels, promptly resolve issues and reduce downtime. This model provides customers with a cost-efficient way to reduce liabilities, ensure compliance and increase safety. Our managed services are reliable, secure and highly scalable, allowing for solutions to be tailored directly to your business needs. With Star Care, clients receive better visibility into operations, service level reporting, client portal, access to monitoring tools and complete end to end management. Remote monitoring and management allows businesses to reduce the internal workload and benefit from an increased level of security for your physical security environment. Benefits of Managed Security Includes: A cost-efficient way to reduce liabilities, ensure compliance and increase safety. Proactive remote monitoring and management ensure the highest possible uptime and optimal system health Our managed services are reliable, secure and highly scalable, allowing for solutions to be tailored directly to your business needs. Security monitoring guarantees full endpoint protection of all devices Clients receive better visibility into operations, service level reporting, client portal, access to remote monitoring tools and complete end to end management. Receive an immediate and tangible ROI by reducing internal manpower. Customer’s operational systems are cyber secured to prevent threats and readily remediate issues. Software patches and firmware updates are rolled out at the right time to avert attacks and intrusions that can cripple your business by taking the network down or revealing confidential data. Receive advanced data and customized dashboard reporting to make better business decisions Event-based video monitoring services eliminate the challenges associated with managing, maintaining and securing multiple areas at once, day and night. Onsite resources and overhead to ensure regulations and sustainable practices are met can quickly add up, especially when you have multiple locations across a large footprint. It’s a proactive solution to alleviating the daily pain points associated with preventing malicious activity such as vandalism, theft or intrusions. New or current CCTV surveillance cameras in place are empowered with advanced technology and thresholds are set in place so the moment an intruder steps onto the property, our team is alerted. With our voice-down feature, we can speak directly to potential intruders to mitigate threats and dispatch authorities only when necessary. Event-based video monitoring services with ION247 Center augments and supports security guards. Star Asset Security’s, ION247 Center of Excellence, supports a nationwide, commercial-grade, event-based video monitoring service that helps keep your facilities, assets and processes safe every moment of every day, 365 days a year. We use advanced analytics and event-driven technology, allowing our monitoring professionals to respond immediately as an event occurs. Our team remotely surveils and verifies events so crime can be stopped before it happens. Our framework of people, processes and advanced technology provides us with a national footprint, allowing our team to support clients with multiple locations across a large geographic region. Benefits leveraging event-based video monitoring services include: Quickly identify threats that could cause disruption of business operations Ensure compliance and reduce liabilities by meeting industry regulations Seamlessly secure your facility and all access points 24/7/365 Verify incidents and reduce false alarms which can result in alarm fines Reduce security guard costs with a virtual guard force and advanced technology A cost-effective solution to surveilling and enforcing safety measures over a large geographic footprint from one remote location Cybersecurity reduces vulnerabilities and can prevent your systems and confidential data from being compromised or exposed Ongoing, customized reports provide full visibility into operations and systems Have access to real-time surveillance with recorded footage so events can be reviewed at any time Star Asset Security’s additional video monitoring services include: Operations Oversight. Every business and industry has sensitive processes that can benefit from operations oversight. Proper oversight over procedures such as patient care, money handling, and delivery acceptance is key to ensuring safe operations. Video Security Patrol. Guard services are costly and limited to being in only one place at a time. Security monitoring staff can use a perimeter of video surveillance devices to make periodic “patrols” of the area to visually confirm everything is in order, for a quick and cost-effective solution. Video Concierge Services. Improve safety and convenience with video concierge services such as door entry management, information and emergency contact, and on-demand virtual bodyguard. Proactive Video Monitoring. Stop crime before it happens! Our monitoring professionals are immediately notified of a potential threat at your facility’s perimeter and communicate via two-way voice, stopping the perpetrator before a potential crime happens. Video Verification. Video verification is a service to reduce false alarms by verifying incidents and only dispatching police when they’re needed. Traditionally, any alarm that is generated by a sensor would automatically result in the dispatch of police. An ongoing issue with these types of systems is that many of the alarms generated are false which can result in alarm fines and even licenses being revoked. Video verification is the solution to increasing safety at your facility while reducing necessary fines. You can rest assured knowing ION Center has your business secured throughout the night and into the weekend when you’re not there. Interactive Video. With our advanced interactive solutions, we can see, hear, and speak directly to you from our ION Center, providing real-time response, aiding law enforcement and reducing false alarms. Across all businesses, the options that allow you to have business continuity and create a work environment conducive to flexibility and connectivity can be powerful. Your information technology and security is the backbone of your daily operations and a vital function for businesses of all sizes. Managed Services to Support Remote & Flexible Business Capabilities: Network Operations Center (NOC) Services Star Asset Security provides remote monitoring tools and proactive maintenance 24/7 on workstations, servers, networks and databases. Remote NOC services are reliable solutions to managing your critical infrastructure and network. This provides customers with the ability to operate anywhere, at any time without losing critical uptime so you can continue business operations to drive revenue growth. This allows you to be dependable and adequately support your employees and customers 24/7. Help Desk Services Our Service Help Desk support provides remote troubleshooting and full remediation of issues 24/7 with the ability to escalate to level 1, 2 and 3 resources. Highly trained Service Desk security professionals provide businesses with proactive maintenance, so employees are not required to be onsite at all times. Remote monitoring and maintenance is a proactive solution to detecting issue and immediately troubleshooting before they impact your business. Operational Systems Management & Business Process Support Remote managed services provide advanced technical support for operational systems to bolster business processes for various departments within an organization such as security, human resources, sales and marketing, customer relations and accounting teams. It enables your business to be dynamic with the flexibility to operate from any location and provides smooth and consistent management of operational systems. Additionally, with advanced technology and tools your employees can work across a large geographic footprint without the need for increasing overhead for internal support. These remote solutions also allow businesses to reduce their risk level by ensuring compliance regulations are met and process workflows are adhered to. Cybersecurity Measures Cyber attacks are on the rise and it is important to be vigilant and on high alert for phishing scams and threats. Businesses have already been compromised and cybersecurity measures are critical now more than ever. We can quickly deploy software and monitoring tools to cyber harden your IT environment and detect potential intrusions. This allows businesses to have the flexibility to be offsite while having your entire IT and physical security network fully secured. Event-Based Video Monitoring Event-based video monitoring is a force multiplier to managing, maintaining and securing multiple areas at once, day and night. CCTV cameras in place are empowered with advanced technology and thresholds are set in place so the moment an intruder steps onto the property, our team is alerted. With our voice-down feature, we can speak directly to potential intruders to mitigate threats and dispatch authorities only when necessary. Leveraging a virtual guard force allows businesses the ability to keep their assets secured without requiring onsite resources. Business Intelligence Reporting Our clients benefit from managed services by gaining powerful insights through data analytics. In depth reports are generated and dashboards are customized to each customer to provide full visibility into operations, incidents remediated and workflow processes. STAR Asset Security Connect with Us: 1411 Edgewater Dr. Suite 203 Orlando, FL 32804 | (877) 801-1616 Offices in: Alabama, Florida, Georgia, Oklahoma, North Carolina, South Carolina, Tennessee, Texas, Virginia, West Virginia Copyright © Star Asset Security 2021 | All Rights Reserved About Who We Are Contact Us