SEARCH MENU Home > Non-Discrimination Notice Non-Discrimination Notice Discrimination is Against the Law If you believe we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance in person or by mail, email or by fax. If you need help filing a grievance, our complaint and appeals coordinator is available. Mail: Complaint and Appeals Coordinator DAKOTACARE 5300 S. Broadband Lane Sioux Falls, SD 57108 Phone: Call toll-free at 1-800-325-5598 from 8 a.m. to 5 p.m. CST, Monday through Friday. We comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. We provide free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats) We provide free language services to people whose primary language is not English, such as: Qualified interpreters o Information written in other languages You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf. Mail: US Department of Health and Human Services 200 Independence Avenue SW Room 509F, HHH Building Washington, D.C. 20201 Phone: 1-800-368-1019 or 1-800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. Other resources to help you: For questions about your appeal rights, this notice or for assistance, you can contact the Employee Benefits Security Administration at 1-866-444-EBSA (3272). Mail: South Dakota Division of Insurance 124 South Euclid Avenue, 2nd Floor Pierre, SD 57501 Phone: (605) 773-3563 Fax: (605) 773-5369 Email: insurance@state.sd.us Language Services Non-Discrimination Notice Privacy Notice Member Rights and Responsibilities Contact Us © 2021 DAKOTACARE, Sioux Falls, SD. All Rights Reserved.

SEARCH MENU Home > Contact Us Contact Us If you have questions about your benefits, call our Customer Care Team at 1-800-325-5598, 8 a.m. to 5 p.m. CT, Monday through Friday. Required fields are marked with * First Name* Last Name* Address* City* State* Zip* Email* Phone* Area of Inquiry* ( Please Select ) Member Question Employer Question Agent Question Provider Question Comments* SUBMIT Language Services Non-Discrimination Notice Privacy Notice Member Rights and Responsibilities Contact Us © 2021 DAKOTACARE, Sioux Falls, SD. All Rights Reserved.