Resource Center We believe in openly sharing our expertise, whether you’re one of our clients or not. That’s what our resource center is all about. If you’re looking for IT resources, this is the perfect place to find whitepapers, blog posts and case studies. Please help yourself. All of it is freely available, no strings attached. All Managed IT Services Cloud Services Backup Cybersecurity Remote Access The True Cost Of Ransomware Do you know the true cost of ransomware on your business? The downtime caused by ransomware attacks is more than just the fee you pay to the attackers. MCA can provide a full technology assessment to ensure you are protected from ransomware attacks. Contact us today to learn more at info@mcollins.com. Read More Are You Prepared To Be Back In The Office After Covid-19? Have your offices reopened after Covid-19? If you are in the planning stages of reopening your offices or moving to a permanent work from home/work from the office hybrid solution, check out this checklist from MCA’s partner, Datto, for tips and tricks on shifting to the new workplace normal. For the full checklist visit this […] Read More MCA And Mimecast – Training That Works Do you use email? If the answer is yes, you need to train your employees on email safety. Phishing and email scams are sent daily and your teams need the tools to recognize and avoid these threats. Adding Mimecast to your MCA managed serivce offering will ensure your employees are trained and your business is […] Read More MCA And Mimecast – Protecting Your Emails From Attack Email awareness training from Mimecast protects your company from harmful attacks. These statistics detail the number of attacks Mimecast has successfully avoided. Adding Mimecast to your MCA managed service offering ensures your employees and company assets are protected. Read More MCA Referral Program The MCA referral program rewards YOU, our customer, for recommending MCA to your friends! Read More MCA Wins The Family Friendly Workplace Award! On September 17, 2020, the Chattanooga Chamber of Commerce held its annual business awards ceremony. During that awards ceremony, MCA received the Family Friendly Workplace Award. This is a tremendous honor for MCA and we want to thank the Chamber for choosing us and most importantly we want to thank Mike Collins for creating an […] Read More TechBytes – Office 365 And Office 2013 TechBytes – Office 365 and Office 2013 Read More TechBytes With MCA – Relationships, The Ultimate Business Advantage. Read More The Building Of MCA: Mike Collins Knows The Value Of A Smart Risk Read More MCA Joins The Silberman Group In The Hotseat. Check out Nick Spinelli, MCA Account Rep, in the Hotseat with Jack Silberman of the Silberman Group! https://www.linkedin.com/posts/silberman-group_on-this-episode-of-the-hotseat-silberman-activity-6662014264703758336-vb0T On this episode of the Hotseat, Silberman Group CEO Jack Silberman kicks it with Mike Collins & Associates (MCA) Account Executive, Nick Spinelli. Learn about the impact MCA is having in the IT space and philanthropically. Be sure to watch until the […] Read More MCA Responds To COVID-19 First and foremost, we hope this note finds you, your families and loved ones well as the unprecedented Coronavirus impacts our communities. Over the past few weeks, MCA has been closely monitoring the COVID-19 virus and creating a response plan to assist customers and protect our employees. MCA’s top priority is the safety of our […] Read More Small Business Awards – MCA Named A Finalist The Chattanooga Area Chamber of Commerce has chosen MCA as a finalist in the Small Business Awards 51-300 category. MCA is a two-time past recipient of this award and we are honored to be included as a finalist for a third time. On April 1st, 2020 the Small Business Award winners will be announced by […] Read More Ribbon Cutting For New MCA Support Center Read More Expanded MCA Support Center Is Now Open! Read More Keep Your Email Secure: Best Practices Cheat Sheet Your email inbox seems like a safe place, but it is often where data loss starts. Phishing, viruses in attachments and simple employee error can cause big problems in the email realm. So, how do you keep your inbox safe? Here are some indispensable tips to follow for yourself and your employees. Read More A Definitive 2019 Technology Checklist For SMBs Adopting the latest SMB technology can make your business more efficient. When you improve your business’s efficiency, you can expect to see your productivity numbers rise quickly. Start by exploring the following six tools so you can decide whether they fit your business’s needs. Read More Business IT Costs: What To Spend More On And What To Cut? IT is essential in the modern business world, which means you can’t avoid paying for it. With the right approach, however, you can reduce your costs. Read More IT Cost Calculator: How Much Should You Spend On IT? IT spending is a fundamental part of any modern business. Tackling it properly is a challenge – but we can help. Here’s what you need to know. Read More 7 Signs That Tell You It’S Time To Look For A New IT Services Provider ]Is your business uptime the best it can be? If not, it could be time to look for a new IT services provider that helps you run your business better. Read More 3 Important Help Desk Metrics In this article, we’re going to discuss important help desk statistics you should be aware of to be sure you have the best experience possible. Read More Does Your IT Help Desk Provider Do This? They Should. When you choose an IT help desk provider, you want a partner who understands your business and supports your IT needs with minimal fuss. What should you expect from your help desk service, and how do you know when you’ve found the right fit for your company? Read More The Most Important Part Of IT Support You’Re Probably Not Thinking About Demand for IT services is growing all the time, whether it’s for in-house network support or managed services. Let’s consider why the humans behind your IT are so important, and what you should look for when you’re choosing an IT support partner for your company. Read More Essential Guide To Turning Your Employees Into Cybersecurity Assets Maintaining cybersecurity is one of the biggest challenges facing companies in 2019. Training employees regularly on the importance of cybersecurity can help companies maintain a secure environment. Here are some important tools and tactics your employees should be aware of. Read More 4 Ways Technology And An IT Partner Can Improve Your Business Reputation Being able to preserve and protect your reputation is crucial for all businesses. From communication and consistency to flexibility and control, here are four key ways you can improve your business reputation with the help of the right IT partner. Read More Not All IT Partners Are The Same. Does Your Vendor Do This? Finding the right IT partner is just as important (and sometimes just as challenging) as trying to find the right doctor. With so many options to choose from out there, how do you know which technology partner is going to be the best fit for your business? Read More The Biggest Cybersecurity Concerns For 2019 Cybersecurity is an ongoing concern for individuals and businesses alike. From protecting massive amounts of data and equipment to training employees to cope with attacks, the following are some of the biggest cybersecurity concerns that will impact you in 2019. Read More The Essential Components Of A Solid Cybersecurity Strategy Having a strong cybersecurity strategy is an absolute must when it comes to the success of your business. Security should never be an afterthought. It should be the top priority of senior management. This guide covers definitions of threats and various security measures to protect your business. Read More Your Guide To Working Remotely Without Risking A Security Breach If you often find yourself needing to use public WiFi connections, it might be worth looking into a virtual private network (VPN). VPNs encrypt your data, helping to keep your connection and your data secure. A VPN can also allow you to access your home or business network while traveling. Read More How Your Disaster Recovery Plan Can Make You More Productive A good disaster recovery plan (DRP) can be extremely useful in a crisis. But the value of a recovery plan during a disaster isn’t the only reason to spend some time creating one. Here are four ways in which a solid Disaster Recovery Plan can help your business, even during non-crisis times. Read More The Quick Guide To Business Continuity There are some things in business you can predict with accuracy, but there’s a lot that’s anything but predictable. The good news is that you you don’t have to be out of control, even when everything around you feels like chaos. Not if you have a plan. Specifically, a business continuity plan. Read More Weighing The Pros And Cons Of Local And Cloud-Based Backups Nearly 50 percent of all cyber-attacks target small businesses. Rather than losing all of your data due to a network crash or ransomware attack, you need to think about how to back up your data. Read More Office 365 Pro Tips To Make Your Life Easier Among many others, there are tools for managing contacts, calendars and tasks, for writing and editing documents, and for voice and video conferencing. Read More 7 Things You Should Do Before You Contact IT Support Your IT help desk has the knowledge and skills to help resolve almost any IT-related issue… but before you make that call, there are some things you may wish to try that could help instantly resolve your problem, and which will, in any event, make the process of getting help for your problem faster and smoother. Read More 7 Great Tech Gifts For The 2018 Holiday Season Consider these suggestions to make it a happy season for your friends, family, and colleagues. Fun and practicality can go hand in hand under the tree this year. Read More 6 Cloud Solutions Every SMB Should Have Whether it’s faster internal communication, better relationships with customers, or launching your own online business, the cloud can be the foundation for real growth. Read More 6 Steps To Take Before Choosing The Right Cloud Solution For Your Business More businesses have been making the most of cloud solutions and enjoying the competitive edge that comes with it. The great thing about cloud computing is that is can be tweaked and altered almost constantly to quickly meet the changes in an organization. Read More What Is The Hybrid Cloud And How Can You Use It? Learning about the benefits of hybrid cloud technology by learning about some of the ways other companies already use it. Whether you use a public or private server, you should think about the benefits of hybrid cloud solutions to determine whether the technology can help your business thrive. Read More DIY Network Maintenance Every Business Owner Should Know Network maintenance probably isn’t your favorite part of being a business owner. Unfortunately, it’s probably at the top of the list of things that keep you up at night. So while there definitely is reason to be concerned, you can alleviate some of the risk by following a few simple strategies. Read More 5 Reasons To Consider Outsourced IT Support Deciding to outsource can be daunting. Running an SMB means having to do several jobs at once, but when it comes to your IT maintenance you can maximize the efficiency of your workforce by using the specialized services of outsourced IT support. Read More 7 Useful Tips For IT Project Management Effective IT project management can be tough for SMB owners, especially if you don’t have adequate staff or resources. From utilizing online tools to becoming a better delegator, here are 7 useful tips you can put into practice on your next project. Read More Painless Hardware Updates And Upgrades Every business needs to update its hardware from time to time. The problem for many businesses, though, is that hardware updates can be disruptive and difficult to manage without negatively affecting day-to-day operations. Luckily, if approached correctly, hardware upgrades don’t have to be a hassle. Read More How To Pick The Right Business Server For Your SMB No matter whether you’re running an e-commerce store or doing some powerful number-crunching, your small business will eventually need a business server. With so many options on the market, it can be tough to know how to start your search—especially without the dedicated IT expertise of a larger company. Read More 4 Signs That It’S Time To Replace Business Hardware Hardware has become a crucial aspect of business success. Without the right hardware, you can’t track data, run new software, or help your employees collaborate with each other. But at a certain point, you’ll need to replace business hardware to keep up with your technological needs. Read More The MCA Approach To Disaster Recovery There’s a big difference between disaster recovery and business continuity. Disaster recovery is the action plan to recover critical systems. Business continuity is the execution of the preventative plan to keep all aspects of your business running despite an interruption. Read More Which Is Better: A Solid Data Recovery Process, Or A Good Data Backup System? Organizations that want to safeguard their information in the event of data loss have two major options: data recovery and data backup. In this article, we’ll discuss the definitions of each of these options, and why any robust data protection strategy must include both approaches. Read More Hardware Disposal Pro Tips For Small Business Leaders Having the latest tech tools at your disposal is essential to your company’s success. Whenever you get new business hardware, you’ll be left with old hardware you may no longer need. Here are a few of the steps your company should take to make hardware disposal easier, safer and more efficient. Read More 4 Reasons SMB Owners Should Use Managed IT Services Unless you’re an IT guru, you probably have someone else take care of your IT needs. For many, that means keeping an IT person on staff or paying for hourly help. There’s another option. If you’ve thought about managed IT services, here are four things that you should consider. Read More Customers Talk, We Listen It is the goal of MCA to listen to our customersand and… Read More Walker County Schools… The Walker County School District is a public school… Georgia… Read More SUBSCRIBE TO OUR MONTHLY NEWSLETTER SUBSCRIBE CORPORATE HQ 6048 Century Oaks Drive Chattanooga, TN 37416 423.892.8899 TEL 423.892.4589 FAX 800.347.6950 TOLL FREE NASHVILLE 4721 Trousdale Drive, Suite 125 Nashville, TN 37220 615.726.2223 TEL Customer Support UN-Teal Careers Site Map Privacy © Mike Collins and Associates 2020. All Rights Reserved.