0 Log in faq Home / faq We are here to help Frequently Asked Questions Shipping Questions When will my order ship? Will my order ship tax-free? Do you offer free shipping? Can I update the shipping address on my order? Where does Del Real Foods ship? How will my order ship? My order tracking says my package was delivered, but I have not received it. What do I do? Can the ice packs be reused? Ordering and Order Issues Can I use two promo codes for one order? Discount codes may not be used in combination with any other promotion. What forms of payment do you accept? How can I update items in my order? I received the wrong items in my order. What do I do? My order is missing an item. What do I do? When will I be charged for my order? How can I check the status of my order? RETURNS AND Refunds What is your return policy? We do not accept returns. If you receive an item that is incorrect or damaged in any way, please reach out to us at DRFOnline@delrealfoods.com as soon as possible so that we can help you find a solution. What's your cancellation policy? Do you offer refunds? STILL HAVE ANY QUESTIONS? Call: +1 (951) 681-0395 Email: drfonline@delrealfoods.com Contact us 11041 Inland Avenue Mira Loma, CA 91752 Phone: 951-681-0395 customerservice@delrealfoods.com Our Story Products Recipes Blog Terms of Service Refund policy Food Services K-12 Where to Buy Social Del Real Merch FAQ News Contact Privacy Supply Chain Transparency Covid-19 Statement Connect with us The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site. PRIVACY POLICY ACCEPT ✔

Facebook Twitter Pinterest Instagram Youtube Menu NEWS HomeNews Del Real Foods COVID-19 Virus Communication Del Real Foods values the health and wellness of all employees, customers, and stakeholders. In light of recent news regarding the Coronavirus (COVID-19), we want to communicate that we are taking necessary precautions. CLICK HERE TO READ MORE Video: Watch Del Real Foods Featured on Food Network’s “Food Factory” Here’s a peek behind the scenes to see how Del Real Foods’ popular pork tamales are made, from scratch, in our factory located in Mira Loma, California. >>> CLICK HERE TO READ MORE Upcoming Events: Del Real Foods Comes to a Store Near You Check out our Events List to find out when we’re in your neighborhood with delicious samples and recipes ideas for you and your family… CLICK HERE TO READ MORE Our Story Products Recipes Food Services K-12 Where to Buy Blog Social General FAQ News Events Contact Facebook Twitter Pinterest Instagram © 2017 Del Real Foods. All rights reserved. Privacy Policy and Terms of Use Website Statement - CA Transparency in Supply Chains Act of 2010