+34 91 272 28 32 / informacion@avanzabus.com User area | Virtual bonus | Agencies SERVICES FEES AND BONUSES INFORMATION AVANZA COMMUNITY PASSENGERS WITH REDUCED MOBILITY Bus Connect PMR Going Round trip Open back I have a discount code SERVICES REDUCED MOBILITY (PMR) Reduced mobility In our fleet you will find vehicles adapted to facilitate the accessibility of our passengers. MORE THAN 75 ADAPTED VEHICLES More than 75 vehicles in Avanza are adaptados con rampa para acceso de sillas de ruedas y viajeros con movilidad reducida. Si deseas viajar en tu silla de ruedas en uno de estos vehículos adaptados, es necesario contactar con mínimo 48h de antelación en nuestro departamento de Atención al Cliente, enviarnos un correo a informacion@avanzabus.com o rellenando el siguiente formulario para solicitar ese servicio. Necesitamos que nos avises con antelación puesto que hemos de habilitar el autobús para que puedas viajar con tu silla de ruedas, y comprobar si hay plazas suficientes en ese viaje. AVISO: la plataforma elevadora solo admite sillas de ruedas que tengan un largo de no más de 130 cm, un ancho de no más de 70 cm, y que su peso máximo en conjunto (silla + usuario) no supere los 300 kg. Para garantizar el servicio, se recomiendan trayectos con origen y destino en estaciones de autobuses acondicionadas, ya que en otras paradas o apeaderos no se puede garantizar que la plataforma elevadora se pueda usar en condiciones de seguridad y accesibilidad. If you need to move with the chair, but you can access the bus on your own , you do not need to do this. You can buy your tickets through any of the available sales channels and deposit your chair in the hold of the bus before starting the trip. Notice : in the case of electric chairs or scooters, the client must be able to place the chair by their own means inside the warehouse. The transport of the same is governed by the terms established in the general conditions of transport. Request for a vehicle adapted for travelers with reduced mobility who travel in their wheelchair If you wish to request a vehicle adapted for travelers with complete reduced mobility, please, the following form. Vehicle request: Origin* Destiny* Departure date* Return date * Number of passengers with reduced mobility * --- 1 2 Contact information: Name* Surnames* Telephone E-mail* Observations Here you can check the privacy policy Accessible vehicles To make life easier for passengers with reduced mobility. Fast and secure payment Choose the secure payment method to buy your tickets. Advance on your mobile Download the app. Available for IOS and Android. VALUE US KNOW US About us Work with us Corporate Social Responsibility TRANSPARENCY Legal warning Privacy policies General conditions Purchase and travel conditions Cookies policy YOUR TICKETS Buy tickets Banknote duplication Modify your tickets Issuance of invoices MORE ADVANCE Rent bus Our fates Madrid Airport connection Points of sale Copyright 2021 Avanza Spain, SL (B-64405731) c / San Norberto 48 - 50 , 28021 ( Madrid )