Contact Service About Supplies Products Home Customer satisfaction is the foundation of our success We recognize the significance of reliable imaging for your patients and your staff. Our customer service department understands the sensitive environments you and your equipment work in. Our team is committed to providing the best customer service experience, getting you back on your feet as quickly as possible. NEED SERVICE NOW? CONTACT US! Regional contact information UNITED STATES Supported by our US Service Center Phone 1.866.949.4346 Fax 1.480.503.8011 Email support@orthoscan.com Website www.orthoscan.com/request-service Address 14555 N 82nd St Scottsdale AZ 85260 Hours 24/7 support AMERICAS & ASIA-PACIFIC Supported by our US Service Center Phone 1.866.949.4346 Fax 1.480.503.8011 Email support@orthoscan.com Website www.orthoscan.com/request-service Address 14555 N 82nd St Scottsdale AZ 85260 Hours 24/7 support EUROPE, MIDDLE EAST, & AFRICA Supported by our European Service Center Phone +49 911 66067 500 Fax +49 911 66067 589 Email service@ziehm.com Website www.ziehm.com Address Lina-Ammon-Strasse 10 90471 Nuremberg, Germany Hours Mon – Thur, 8:00 – 18:00 GMT Fri, 8:00 – 16:00 GMT Have a Ziehm device? Get service Protect your investment Keep your Orthoscan products up-to-date and operational with our direct Extended Service Packages. ALL SERVICE PACKAGES DELIVER: Nationwide coverage from our direct Field Service Engineers Comprehensive service for the lifespan of your product Fast, flexible, and reliable service that fits your schedule 24-hour toll-free customer service Parts inventory in the US delivered within 24 hours EXTENDED SERVICE PACKAGES SILVER CARE GOLD CARE PLATINUM CARE Comprehensive periodic maintenance Parts and labor coverage -- Full glassware coverage -- * * 15% discount towards glassware services REQUEST MORE INFORMATION Comprehensive training programs Have an expert on site to keep your Orthoscan running smoothly. Our service training is available in two packages for your staff members. TECHNICAL SERVICE TRAINING Designed for technicians handling escalated service issues In-depth instruction on the design and configuration of Orthoscan mini C-arms Hands on training covering service calibration — from troubleshooting to fault detection — based on real error cases REQUEST MORE INFORMATION BIOMEDICAL TRAINING Designed for hospital technicians Basic overview of maintenance procedures for Orthoscan mini C-arms Covers essential functionality of different hardware and software versions Equips in-house technicians to solve the most commonly encountered issues quickly and efficiently REQUEST MORE INFORMATION Worksheets DICOM Modality Form (0.3 MB) The global leader in mini C-arm imaging. We are committed to setting new standards with unmatched quality, innovation, and service. Orthoscan Inc 14555 N 82nd St Scottsdale AZ 85260 United States Tel: 480.503.8010 Fax: 480.503.8011 Home Products Supplies About Service Contact Visit our global site 2021 Orthoscan, Inc. All rights reserved. Cookies Privacy Terms My account We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Do not sell my personal information. Cookie Settings Accept