FIND A HOME RESIDENT SERVICES PROPERTY MANAGEMENT HOMEOWNER & CONDOMINIUM ASSOCIATIONS Emergency Maintenance Issues How to Report a Maintenance Issue Emergency maintenance issues may be called in to the office during business hours (8-5 PM, Monday through Friday). If after hours, call 434-971-1600 and follow prompts for emergency maintenance requests. Emergency Situations: 1. Security or Health Hazard 2. No Heat 3. No Hot Water 4. Water Flooding 5. Sewer Backup 6. Stopped up toilet (if there is only one bathroom in unit) 7. Electrical outlet smoking/sparking 8. Lockout (lockout services are done on an emergency call priority basis. Payment is due at the time of service. You may contact a locksmith directly) Non-Emergency Situations: 1. Lost Key 2. Stopped up toilet 3. Stopped up sink 4. Leaking faucet 5. A/C not functioning 6. General Repairs Extreme Scenarios Please, always call 911 first for all major emergencies including: burglary or vandalism, fire, criminal activity in the premises. After reporting the emergency to 911, call our maintenance line to notify our maintenance staff. PHONE 434.971.1600 OFFICE 1500 Amherst St. Charlottesville, Virginia 22903 © 2021 Real Property Management Inc. Disclaims any warranty as to the accuracy of specific information or details displayed on this site. Inaccuracies may occur due to human error. Equal Housing Opportunity

FIND A HOME RESIDENT SERVICES PROPERTY MANAGEMENT HOMEOWNER & CONDOMINIUM ASSOCIATIONS Review My Statements To review your Homeowner Association statements, please login to your account by using the following button: REVIEW MY STATEMENTS PHONE 434.971.1600 OFFICE 1500 Amherst St. Charlottesville, Virginia 22903 © 2021 Real Property Management Inc. Disclaims any warranty as to the accuracy of specific information or details displayed on this site. Inaccuracies may occur due to human error. Equal Housing Opportunity

FIND A HOME RESIDENT SERVICES PROPERTY MANAGEMENT HOMEOWNER & CONDOMINIUM ASSOCIATIONS Pay Your Dues This link below will take you to the association’s banking website at Alliance Bank. From there you may choose to make a one-time payment or setup a recurring payment. If you choose the latter option, you will be required to create a separate login and password for the bank's secure website. Credit and debit transactions are subject to convenience fees. Applicable fees will be disclosed by the association’s bank at the time of payment. PAY DUES NOW PHONE 434.971.1600 OFFICE 1500 Amherst St. Charlottesville, Virginia 22903 © 2021 Real Property Management Inc. Disclaims any warranty as to the accuracy of specific information or details displayed on this site. Inaccuracies may occur due to human error. Equal Housing Opportunity