800-777-3575 Forms Contact Login Services For What We Do Solutions Who We Are Careers News and Events Core Administration Home / Solutions / Core Administration Core Administration EBMS is a leader in the design of benefit plans and a leader in portal technology. We’ve been acknowledged in the industry with one of the top member satisfaction scores. But at the end of the day, our bread and butter — the thing we are most skilled at doing — is to administer a plan with a confidence and expertise befitting to a company that has focused for 40 years on excellence in this key area. What EBMS core administration looks like Our health plans put members and plan sponsors at the center, and we handle the rest. At EBMS, core administration means: Concierge-level support for employees and employers Comprehensive claims administration Significant cost savings through proper plan administration and design Billing and claims support, all in one call Transparent reporting Leading-edge technology portals made easy Easy onboarding with a dedicated team Consumers Want Something New Employees want to know that their benefit plan is aligned with the kind of experiences they receive from companies like Amazon, Uber and Netflix—companies that have changed the way services and products are experienced. Most employees, and employers, want to experience benefit plans that meet the needs of a changing world. The old standard plan is giving way to new, exciting opportunities to craft plans that are a recruitment and retention tool and that manage plan costs. Affordable and Convenient New Choices Consumers in Control More Transparency Affordable and Convenient EBMS offers plans some of the most effective cost-saving strategies available, and we rely heavily on reference-based pricing strategies to bring the deepest cost cutting strategies. We use cost data to determine a fair price for care, which eliminates an average of 15 to 30 percent of costs. A benefit management portal solution The miBenefits solution is part of every plan and a main component of our core administration. This leading-edge technology portal streamlines, simplifies, and improves upon the essential components of every benefit plan. At the heart of the solution is a dynamic, easy to use portal that puts plan information and real-time claims and eligibility status at the fingertips of everyone who needs it, with customized views that reflect user roles. See more on the miBenefits Portal Innovative solutions from traditional to the newest strategies EBMS provides what would be considered typical network options, but we are more known for our ability to pair innovative solutions in a tailored approach to plan design. Each plan is strategically constructed to the plan administrator’s goals and to the unique needs of the employees. Your plan could contain any, or even a combination, of these types of plan solutions: Referenced-based strategies that start with a reimbursement formula based on Medicare fee structure with a fair margin of cost (12 to 20 percent) added to determine a fair price. Traditional PPO networks that most employees are familiar with—we have more than 21 PPO’s in our network, including the major providers. Employer-sponsored healthcare clinics that allow your employees free access to care for the most common healthcare cost services and for comprehensive concierge care for those with long-term clinical issues. Pharmacy plans that range from wholesale cost plus to specialty pharmacy services And more. Your plan is unlimited in the application of dozens of our solutions — use our proven solutions or build your own custom program. Plan administration that provides concierge-level support We know the healthcare journey can be difficult — we’ve been there, too. Our core administration services includes a member service level that is considered concierge in most healthcare plan administration but is germane to every plan at EBMS. This includes: One number to call Member access a cross-functional team that helps with all healthcare needs One call, that’s all We boast a 95 percent resolution rate in one call Highly-rated support Our proven approach to member support results in a 98 percent satisfaction rating Billing support Personalized assistance with billing questions and more And more. When members are cared for and happy, they are happy with their employer’s benefits and more likely to be retained. Employee Benefit Management Services 2075 Overland Avenue Billings, MT 59102 PO Box 21367 Billings, MT 59104 Local Phone: 406-245-3575 Phone: 800-777-3575 Fax: 406-652-5380 Contact Us Want to make a difference? Join the EBMS team Services for: Brokers Employers and Plan Sponsors Members Providers Follow us on: fbtwinvmyt FAQs Sitemap Privacy Policy Terms of Use Disclosures © 2021 Employee Benefit Management Services, LLC.