Adjust accessibility menu To read aloud Complaints and compliments We can only learn from personal experiences. That's why we like to hear if we have done well, but also if you are less satisfied. What if you are not satisfied with the care and support that you or your loved one has been offered? At Frion, we do our best to provide good care and services so that our clients can live their own lives. However, there can be dissatisfaction and complaints. We take all of those seriously. It is important that you share your complaint or dissatisfaction with us. Can't agree with the team or the personal supporter? Then submit your complaint or comment to: Client confidant in the Care & Coercion Act : Jessica Dijkstra, telephone number and app: 06 15 56 95 37, e-mail: j.dijkstra@hetlsr.nl Click here for Jessica's brochure in simple language Complaints officer: Mirjam Dopheide, telephone number and app: 06 22 38 49 03, e-mail: complaintsfunctionaris@frionzorg.nl Click here for the brochure of Mirjam Doheide in simple language De klachtencommissie: e-mail: info@klachtenciezorgzwolle.nl of post: WZC IJsselheem, T.a.v. Klachtencommissie, Postbus 89, 8260 AB Kampen. Klachtenregeling Wkkgz 1 januari 2021 Klachtenregeling voor de gezamenlijke klachtencommissie van: Frion Zorggroep Noorderboog Woonzorgcentrum Rosengaarde Woonzorgconcern IJsselheem Klik hier Contact Vragen over de zorg- en ondersteuningsmogelijkheden? Stel ze gerust. Onze zorgadviseurs zijn beschikbaar en gaan graag met je in gesprek. Bel ons of stuur anders een mail met je gegevens en wanneer je gebeld wilt worden. Bel ons 038 799 10 00 Stuur een e-mail welkom@frionzorg.nl Frion logo Diensten Wonen Werken Logeren School Thuis Over Frion Bestuur en organisatie Kwaliteit Nieuw- en verbouw Klachten en complimenten Historie ANBI Websites Frion werkenbijfrion.nl klusindewijk.nl friendsvanfrion.nl © 2021 Frion Cookie preferences We use cookies By clicking 'Agree', you accept all cookies (and similar techniques) on our website. This allows us and third parties to track and process your internet behavior on our website. We and third parties can create a profile with which personalized advertisements can be shown. By clicking on 'change settings', you can choose a different cookie preference. Allow all Preferences More information about the cookies