Customer Area Broker Area About Us Products & Services Make a Claim News Hub Careers Contact Us About Us About Covéa Insurance Who We Are Our Executive Team Our History and Timeline Our Offices Diversity & Inclusion Awards and Nominations Financials Brexit Statement Corporate and Social Responsibility Covid-19 return to work Awards, Nominations and Accreditations Recognition of our continuous improvement ethos So far in 2021 we've been awarded... General Insurer of the Year 2021 (British Insurance Awards) Previous Next Being recognised for what we do is an endorsement of our ongoing commitment to improving our products, our service and our investment in people. We've been widely recognised across our industry for our exceptional focus on delivering great service and our commitment to our people and being a great place to work We hope that our achievements provide assurance to our customers that they are dealing with a company they can trust; one that is committed to service and continuous improvement and one for which our people are proud to work. Recent Wins, Commendations and Accreditations... 2021 2020 2019 2018 2017 2016 2015 Won General Insurer of the Year (British Insurance Awards) The judges chose Covéa Insurance as winners of this prestigious award because of "its exceptional response to customers and brokers throughout the pandemic, delivered by employees who were all working from home. Alongside this, the company stayed true to its community values, donating its apprenticeship levy to fund training for local businesses, while employees donated over £100k to help charities struggling to raise funds during lockdown." At the same time, customer service ratings increased and brokers praised Covéa's accessibility and flexibility in supporting them and maintaining continued exceptional service throughout the pandemic. Won Insurer of the Year (British Claims Awards) The judges said that we "demonstrated clear progress in improving the claims experience for clients during the pandemic, against a backdrop of severe reputational damage to the insurance industry." Won Best Employer (Yorkshire Financial Awards) For creating an internal culture of inclusion and belonging, breaking down barriers and allowing people to thrive. All whilst continuing to support employee wellbeing and welfare throughout the pandemic. Ranked #2 CIO100 List of top CIOs in the UK Graeme Howard (CTIO) ranked 2nd in CIO100 list which features most disruptive & transformational UK tech leaders, highlighting those businesses with teams and leaders that are using digital technologies successfully to drive business growth. Ranked #1 5* Commercial Lines (Insurance Times 5 Star Survey) We received a 5 star rating and achieved the highest overall scores in the Commercial Lines Insurance Times Five Star Report. These reports provides an overview of how insurers perform among broker partners in key service areas. Ranked #1 5* Personal Lines (Insurance Times 5 Star Survey) We also received a 5 Star rating and achieved the highest overall scores in the Personal Lines Insurance Times Five Star Personal Lines Report. We placed top in both and were the only insurer to receive a five star rating in both the CL and PL surveys. Won Women in Tech Excellence Awards 2021 Lianne Potter (InfoSec Transformation Manager) won Security Leader of the Year & Woman of the Year: Enterprise Rachel Skelton (Engineering Exp & Community Lead) won Role Model of the Year: Financial Services We are currently shortlisted for Award Scheme Category/Categories Insurance Times Awards (9 December 2021) 1. Personal Lines Insurer of the Year 2. Diversity & Inclusion Excellence Award - General 3. Customer Champion of the Year – Insurer Cyber Outstanding Security Performance Awards (14 December 2021) Outstanding Cyber Security Training/Awareness Initiative We were finalists for... 2021 2020 2019 2018 2017 2016 2015 Award Scheme Category/Categories Yorkshire Financial Awards 1. Best Employer - (Won) Women in IT Awards 1. Security Leader of the Year (Lianne Potter) 2. Male Ally of the Year (Simon Langley) British Claims Awards Insurer of the Year - (Won) British Insurance Awards 1. General Insurer of the Year (Won) 2. Personal Lines Insurer of the Year 3. Commercial Lines Insurer of the Year 4. Customer Care 5. Diversity Award ICS UK Customer Satisfaction Awards Employee Engagement Strategy Insurance Post Claims & Fraud Awards Customer Care Award Tech & Innovation Awards Investor/Corporate Innovator of the Year Award European Software Testing Awards Most Innovative Project ABP Repairer's Choice Awards Insurer of the Year (Second place) Women in Insurance Awards Digital Champion of the Year (Rachel Skelton) Women in Tech Excellence Awards Lianne Potter 1. Outstanding Transformation 2. Security Leader of the Year (Won) 3. Woman of the Year: Enterprise (Won) Rachel Skelton 1. Role Model of the Year: Financial Services (Won) Privacy Policy Cookie Policy Terms and Conditions Sitemap Contact Us Accessibility A Covéa company. Covea Insurance plc All rights reserved. Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration Number 202277. Registered Office: Norman Place, Reading, Berkshire, RG1 8DA. Registered in England and Wales Number 613259. Covéa Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration Number 202178. Registered Office: 2 Norman Place, Reading, England, RG1 8DA. Registered in England and Wales Number 911235. Sterling Client Services Limited is authorised and regulated by the Financial Conduct Authority. Registration Number 628324. Registered Office: Norman Place, Reading, Berkshire, RG1 8DA. Registered in England and Wales Number 9015536. The Financial Services Register can be accessed through www.fca.org.uk For more information, please read our Cookie policy Accept All Cookies Manage settings