Home Solutions Services Resources About Contact Sunrise Software, Inc. A sister company of Contech360, Sunrise offers solutions and services to the construction industry, specifically around the TCM, Viewpoint ProContractor and Spectrum solutions. With an extensive portfolio of solutions and over 50+ years of experience, the Sunrise team offers both their expertise and an unwavering commitment to customer service. Our Services The Sunrise team has been offering services to the Construction market since 1984. With hundreds of long time customer accounts in the Southeast and now a growing number of users throughout the country, Sunrise continues to be an industry leader. A unique perspective of the Sunrise customer base, is the loyalty they have to the Sunrise team, which has been earned in each customer interaction. From taking support calls to leading local user groups, the company is committed to their customers. Enter The Session ID Above That Was Provided By Your Support Representative Application Support No one offers better support. With over 50+ years application and construction experience, our team is committed every day to ensure that customers get the support they need on the applications they use. Focused mainly on the TCM Suite of Products, the support team leverages remote access tools and advanced customer service solutions to solve issues and answer customer questions, quickly. Solution Training We help you succeed. Our team has the right experience and uses the right approach to ensure your success. We understand construction and we know how to leverage our solutions to add value to your business. From working with your accounting and finance team, to assisting your project management staff, our team can provide you the training and implementation services you need to maximize your investment in technology. Custom Forms Designed to work. From the initial launch of the TCM product, our team has been offering standard and custom forms for AP and Payroll checks as well as all of the year end required forms (W2, 1095, etc.). And, we ensure they are tested to conform to the requirements of the TCM software and work with the latest updates and enhancements. Provided when needed and delivered on time, directly to your office. Our Solutions TCM Document Manager This solution provides advanced document management capabilities to your TCM product. From scanning, entering and routing accounts payable invoices to managing Payroll and Job Cost files, this integrated solution offers significant value to your entire organization. LEARN MORE TCM JobView With this advanced solution, Project Managers, business owners and executives can now have real-time, direct access to "views" of job cost information that is relevant to their needs. This solution is quick to set up and easy to use. Your users will be excited about their ability to get access to the right information, at their convenience. LEARN MORE Online Backup Everyone knows that you need to protect your data, but how can you be sure, when it counts? The Sunrise team offers an integrated solution that provides an online backup of your TCM database, supported by the Sunrise organization. When issues come up, we will be there to support you, with the confidence to know your data is safe and secure. LEARN MORE Meet The Sunrise Team Experience. Commitment. Dedication. Joyce Robinson Application Support Implementation Manager Joyce has been working with construction companies for over 30 years. Her career started as a controller for a local GC, which allowed her the opportunity to work with the Timberline application and to be at the forefront of construction software. She quickly realized her passion was helping other companies leverage software for their business and joined the Sunrise team as a leader in their customer support department. Her calm, yet confident demeanor and her strong customer service skills have served her well over the year, supporting over 1000 accounts in all aspects of their accounting, operations and finance teams. She loves helping her customers work through issues and questions and learning more about solutions that can add value to their business. Joyce is certified in the TCM Suite, Viewpoint Spectrum and ProContractor solutions. Karen England Application Support Project Coordination Karen started working with a construction software developer out of New Jersey, more than 25 years ago. She loved the energy within the construction industry, but wanted to move south and explore a new community. She joined Sunrise as an Account Manager and quickly expanded her responsibilities to include working directly with customers in providing solutions to their business, implementing those solutions and offering support services as needed. Along with Joyce, she now supports customers across the country on the full TCM Suite of products, from the Charlotte office. Karen brings her organizational and administrative skills when she is helping customers manage a new implementation or when she is coordinating a local user group meeting or product roadshow event. Karen is certified in the TCM Suite, Viewpoint Spectrum and ProContractor solutions. Why Partner With Sunrise? Exceptional Customer Service is hard to find. When you do, you take notice. At Sunrise, our commitment to the customer service is our highest priority and it shows. We make it our focus to deliver every day. The right solutions, implemented well, with remarkable follow up and support. That's what customers want, and that is what we deliver. Year after year. We Know Your Industry... Our experience allows us to provide advice and solutions that immediately have an impact. We Offer Timely Support... Our support response times are a top priority, as is our commitment to take the time help. We Listen Well Talk is cheap. We know that listening and understanding produces results. We Offer Solutions That Integrate... You don't want stand alone solutions, you want true integration. Our TCM Suite does just that. We Project Manage Like You Do You know what it takes to successfully manage a project and so do we. We Partner With The Best We bring you great products and a high caliber team, backed by a proven track record. Let'S Get Started Ready to take your implementations to the next level? Give us a call or contact us online for a free analysis and we'll show you exactly what's needed to solve your technology complications and help everything run smoothly. Let's Talk About * Please choose an option TCM Document Manager TCM Job View Sunrise Backup Consulting Services Application Support First Name * Last Name * Message * About Us An unwavering commitment to the construction industry. Leveraging enterprise construction technology and the top construction software to help construction companies and contractors make it happen. GET A FREE ANALYSIS Contact Us 8000 Corporate Center Drive, Suite 205 Charlotte, NC, 28226 Call Us: 1-888-MYCT360 1-888-692-8360 Message Us Follow Us © 2021 ConTech 360. All Rights Reserved. Privacy Policy. Terms of Service.