HOME EXPERTISE PRICING CONTACT SUPPORT Pricing Support Plans Waldron Digital offers many competitively priced monthly support plans to fit your business size, needs and budget. WD can also provide short term support and one-time project deployments at our standard rate. We bill monthly in arrears and extend Net 30 terms to all our clients after the first invoice payment. Invoices are emailed to you on the first business day of the month. For your convenience, we accept many forms of payment. Monthly support plan fees are non-refundable, and hours included in your plan must be used within the monthly plan billing cycle. Our standard rate is $125/hour, billed in 1/2 hour increments. Standard $400/Month Includes 4 Hours $105/Hour Additional 10/5 On-site Emergency Response 10/5 Emergency Remote Support Best for < 10 Employees See All Features & Benefits SIGN UP Advanced $745/Month Includes 8 Hours $95/Hour Additional 24/7 On-site Emergency Response 24/7 Emergency Remote Support Best for 10-20 Employees See All Features & Benefits SIGN UP Enterprise $1,380/Month Includes 16 Hours $90/Hour Additional 24/7 On-site Emergency Response 24/7 Emergency Remote Support Best for > 20 Employees See All Features & Benefits SIGN UP Features & Benefits 1/4 Hour Minimum Billing Increment Per Call or Incident Real-time Internet Connectivity and Server Monitoring with Proactive Response Ubiquiti UISP Managed Firewall Service and Free Firmware Updates Ubiquiti UniFi Managed Cloud Controller Access and Free Firmware Updates Remote Uptime Monitoring & Notification for Sites & Servers Continuous System and Backup Monitoring Weekly Backup, Infrastructure and Server Checks Weekly Basic Penetration Testing with NMAP Monthly Advanced Penetration testing with OpenVAS Dynamic DNS Services VIEW SUPPORT PLANS Click here for more information about our support plans from our knowledgebase. Disclosures: 1. In the event of multiple simultaneous emergencies or a significant act-of-god/natural disaster that exceeds Waldron Digital capacity, clients will be serviced in this order: Enterprise, Advanced, Standard and Basic. 2. An emergency is defined as an event that causes significant disruption to your business, i.e. internet outages, server failures, etc. Waldron Digital will troubleshoot remotely before on-site response in an effort to speed up recovery efforts. 24 hour support is not applicable for minor issues that can be handled during business hours. Accounting Architecture Agricultural Construction Education Entertainment Finance Insurance Legal Manufacturing Media Research Medical Retail We serve a diverse client base. No matter the industry or sector, WD has you covered. Payments Shop Knowledge Uptime BCP © Waldron Digital LLC