Français English POLICY OF CONFIDENTIALITY Dear Customers, Your privacy is important to us, we are committed to the protection and confidentiality of your Personal Data. Therefore, our present Policy of confidentiality aims to help you to exercise your Data Subject rights and better understand what Personal Data might be collected, for which purposes and under which modalities. This Policy of Confidentiality is subject to the General Data Protection Act (GDPR) entered into force the 25th of May 2018. Collection of your personal information Within our commercial relationship, you might forward us Personal Data, such as personal basic informations (name, address, phone number, electronic address, function …) and payment and billing informations (account number, means of payment …). Usage of your personal data We use your Personal Data to answer your questions (explanations about our services, quotations …) and to conclude, manage (including the preparation of invoices) and deliver your orders. Those Personal Data might also be used for the execution of a legal obligation, to personalize your experience (tailored communications or promotions) or for the establishment, exercise or defence of legal claims. To provide and perform the services, we might share your Personal Data with trustworthy third parties (partners, subcontractors). In case of Data transfer outside the European Economic Area (EEA), we follow the safeguards set out by the UE and the relevant authorities. Your Personal Data will be kept for as long as is necessary for the purpose for which it is processed (performance of the contract, promotions and other communications about the services, etc.) or for the time required by law. Security of your personal information Your Personal Data are stored in secured Data Centers exclusively located in EU countries. We take the appropriate technical and organizational measures to ensure protection of your Personal Data against accidental loss, unauthorized and unlawful destruction, processing, alteration and disclosure. Access to your personal data By writing to our Data Manager, privacy@intertrans.eu, with a proof of your Identity : You can request access to your Data and you can exercise the right to have your Data rectified, deleted, the right to Data portability, the right to object to or to restrict the processing of your Data. We shall respond to any such request as soon as possible and in accordance with the conditions provided by applicable laws and regulations. However, in some cases, due to legal or contractual provisions, we might not be able to comply with your request. You can ask us at any time to stop processing your Personal Data to send you, by phone or email, promotions or informations about our services. You have the right to lodge a complaint with the relevant Data Protection Authority if you have any problem with the way we store or use your Data, or if you do not think your rights are being respected. Contact If you have any questions or concerns, please contact us : privacy@intertrans.eu 26/11/2021