La Puente Valley County Water District - 112 N First St. - La Puente, CA 91744 - 626.330.2126 PROVIDING DRINKING WATER TO THE COMMUNITY SINCE 1924 MAKE A PAYMENT THE DISTRICT CUSTOMER CARE DISTRICT GOVERNANCE YOUR WATER WATER VIDEOS IPU DEVELOPMENT La Puente Valley County Water District (LPV) The La Puente Valley County Water District has been providing water service to the community for over 90 years. The mission of the District is to provide its customers with high-quality water, courteous and responsive customer service at the most reasonable cost. The District is governed by a five-member Board of Directors elected at large from the District’s Service area. Regular meetings of the Board of Directors are held on the second and fourth Monday of each month. FOR MORE INFORMATION ON THE DISTRICT Important Message YOUR WATER SERVICE IS SAFE AND RELIABLE The service that La Puente Valley County Water District provides to the community is critical to sustaining life and health. We are doing what is necessary to ensure the reliability and quality of your water service. To ensure continuity of water delivery, we have worked with our vendors to prioritize the delivery of vital supplies. Staff critical to operations and maintenance will continue to report to work, with social distancing measures in place. WATER SHUTOFFS ARE SUSPENDED The La Puente Valley County Water District has taken action to temporarily suspend late charges and water shutoffs for nonpayment in an effort to support its customers facing financial challenges during the Coronavirus (COVID-19) pandemic. We want to ensure that all of our customers have access to safe, clean water during this public health emergency. The temporary suspension of late fees and shutoffs for nonpayment is effective until further notice. Staff will continue to read meters and generate water bills during this time, and outstanding balances for accounts that run past the disconnection date will be due once the temporary suspension expires. We encourage customers to continue to pay their bills on time but wanted to take this extraordinary measure to support those customers who are experiencing financial stress due to the impacts of the pandemic. Customers who are experiencing difficulties paying their water bills are encouraged to contact the customer support team at 626-330-2126 to make payment arrangements. Please keep in mind that the following payment options are available to all customers: Pay online. Place your payment in the drop box at our office 112 N. 1st Street, La Puente, CA 91744. Mail a check to P.O Box 3136, La Puente, CA 91744 BOARD MEETING AGENDAS Industry Public Utilities Water System (IPU) The Industry Public Utilities Water System is owned by the City of Industry and is managed and operated by the La Puente Valley County Water District under an Operation and Management Agreement. Due to the close proximity of IPU’s water system to the District, District staff can provide these services efficiently and at the same high level of service as provided to the District’s own customers. If you would like more information on how the system is managed and operated please feel free to contact the District office. YOUR WATER SERVICE IS SAFE AND RELIABLE The service that Industry Public Utilities provides to the community is critical to sustaining life and health. We are doing what is necessary to ensure the reliability and quality of your water service. To ensure continuity of water delivery, we have worked with our vendors to prioritize the delivery of vital supplies. Staff critical to operations and maintenance will continue to report to work, with social distancing measures in place. WATER SHUTOFFS ARE SUSPENDED The Industry Public Utilities has taken action to temporarily suspend late charges and water shutoffs for nonpayment in an effort to support its customers facing financial challenges during the Coronavirus (COVID-19) pandemic. We want to ensure that all of our customers have access to safe, clean water during this public health emergency. The temporary suspension of late fees and shutoffs for nonpayment is effective until further notice. Staff will continue to read meters and generate water bills during this time, and outstanding balances for accounts that run past the disconnection date will be due once the temporary suspension expires. We encourage customers to continue to pay their bills on time but wanted to take this extraordinary measure to support those customers who are experiencing financial stress due to the impacts of the pandemic. Customers who are experiencing difficulties paying their water bills are encouraged to contact the customer support team at 626-336-1307 to make payment arrangements. Please keep in mind that the following payment options are available to all customers: Pay online. Place your payment in the drop box at our office 112 N. 1st Street, La Puente, CA 91744. Mail a check to P.O Box 3165, La Puente, CA 91744 WATER EMERGENCY ? CALL 626-330-2126 LPV NEWS Management Change at La Puente Valley County Water District Long-Time General Manager Greg Galindo retires and District Board of Directors appoints Roy Frausto to top position. Press Release on Management Change Information on PFAS In response to recent reports on PFAS contamination in some California public water sources, the District has prepared a FAQ sheet to provide accurate information and address any concerns. PFAS FAQ SHEET IPU NEWS Information on PFAS In response to recent reports on PFAS contamination in some California public water sources, the IPU has prepared a FAQ sheet to provide accurate information and address any concerns. PFAS FAQ SHEET Learn How Saving Water Is Part Of The California Lifestyle! The Governor recently signed in to law two bills that overhaul the State’s approach to water-use efficiency and carry out his order to make conservation a way of life in California. The new laws require water providers to develop new water use objectives and other policies to meet efficient water use targets. In the meantime, we must continue to use water as efficiently as possible because our region is still in the midst of drought conditions. LEARN MORE Questions About Water Service? *Please complete the form below. All fields are required. La Puente Water District 112 N First St. La Puente, CA 91744 Hours of Operation Mon-Thr: 7:30am to 4:00pm Fri: 7:00am to 3:00pm Phone: 626.330.2126 Fax: 626.330.2679 THE DISTRICT CUSTOMER CARE WATER CONSERVATION YOUR WATER DISTRICT NEWS IPU CUSTOMERS Copyright © 2021 by La Puente Valley County Water District. All Rights Reserved. Site built by CCSINTERACTIVE