Livestream Events Services Government About Contact Transportation ← Back to Departments Overview Explore Eligibility Requirements Learn About Trip Procedures Scheduling Reservations Contact Information Bob Bushey, Manager 704-920-2246 704-920-1601 1303 S Cannon Blvd., Kannapolis, NC 28083 PHP NEMT Broker Contact Info Well Care One Call Phone: 877-598-7602 Email: kala_datz@onecallcm.com Website: onecallcm.com United Healthcare ModivCare Phone: 800-349-1855 Email: ncnetwork@modivcare.com Website: modivcare.com Healthy Blue ModivCare Phone: 855-397-3602 Email: ncnetwork@modivcare.com Website: modivcare.com AmeriHealth Caritas ModivCare Phone: 833-498-2262 Email: ncnetwork@modivcare.com Website: modivcare.com Carolina Complete Health ModivCare Phone: 855-397-3601 Email: ncnetwork@modivcare.com Website: modivcare.com Main Office Hours COVID-19 Schedule Modifications The Human Services facility is closed to the public, and Transportation Services has suspended all non-life-threatening transport. For assistance: Call 704-920-2246 Explore our online services Cabarrus County Transportation Services Cabarrus County Transportation Services (CCTS) provides transportation for eligible Cabarrus County citizens. CCTS operates during normal business hours, six days a week. CCTS provides about 700,000 miles of service each year over more than 100,000 trips and utilizes a fleet of more than 20 vehicles. Our mission is to provide transportation services that enable all eligible individuals to access necessary medical care and other resources that can improve and enhance their quality of life. By providing transportation for essential services, we promote an independent lifestyle that allows individuals to remain in their homes as long as possible. General information Hours Of Operation The Demand Response Call Center receives calls Monday through Friday from 8 a.m. to 5 p.m. at 704-920-2246. If assistance is needed after this time, listen to the voice message and select the appropriate option. Please remember that any next day reservation that is scheduled after 1 p.m. will be treated as a same-day request and the appointment time or trip cannot be guaranteed. Inclement Weather Policy During inclement weather, dialysis and other life-sustaining appointments will get priority over other trips. Holiday Schedule Policy CCTS will follow the Cabarrus County schedule for holidays. Only dialysis, life sustaining or other critical appointments will be scheduled. Additional Passenger Information If a passenger has a child riding, the parent must provide a child safety seat. North Carolina law requires that any child under 80 pounds or under 8 years old be restrained in a car seat. All CCTS riders must wear a seatbelt. CCTS does not provide wheelchairs or child restraint seats. Wheelchair client’s homes without ground level access must have accessible ramps installed. CCTS is not responsible for any items left on the vehicles by riders. Make sure you take all your items with you when you leave the vehicle For more information or to request a current CCTS brochure call 704-920-2246. Divisions Human Services 704-920-1400 704-920-1401 Resources Find Services Financial and protective services, family programs Schedule a Reservation Transportation Cancel A Reservation Transportation Eligibility Requirements Transportation No-Show Policy Transportation Passenger Behavior Rules Transportation Receive A Return Trip Home Transportation Trip Procedures Related News Nov 18, 2021 County Thanksgiving operations schedule Learn which services are impacted by the holiday Nov 11, 2021 On the agenda: November 15 Learn about topics up for vote Oct 14, 2021 On the agenda: October 18 Learn about topics up for vote Sep 16, 2021 On the agenda: September 20 Learn about topics up for vote Sep 09, 2021 Cabarrus receives $6.5 million in federal funds to prevent evictions Emergency Rental Assistance Program secures housing for local renters experiencing COVID-19-based hardships Sep 03, 2021 Labor Day holiday operating information Find out which services are impacted by the Labor Day holiday Events View All Events → Nov 29, 2021 Board of Commissioners Work Session Commissioners learn details about topics voted on at their regular meetings Nov 29, 2021 Board of Commissioners Regular Meeting with Public Comment Commissioners discuss and vote on topics About Us Cabarrus County embraces growth and continued improvement of quality of life for all citizens. 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