Search Global · English Login Products Services Partners Blogs & Resources About us Careers Request a demo About us Awards & Recognition Odigo – CX awards and recognition Over the years, Odigo solutions have received CX awards and recognition from industry analysts. Discover a few of these achievements below. Odigo – top CX awards and recognition Odigo named a Visionary in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service for the second year in a row. Learn more Odigo named a Leader in the ISG Provider Lens™ CCaaS 2020 report. Learn more A word from our leadership team “We are extremely proud to be recognized as a Leader in the ISG Provider Lens™ Contact Center as a Service – CX 2020 Global Quadrant Report. As the only European company named to this prestigious list, it gives us great satisfaction to know that our teams’ commitment to developing open, innovative CCaaS solutions that enrich customer and agent experiences is appreciated by ISG.” Erwan Le Duff Chief Executive Officer Erwan Le Duff Chief Executive Officer Thibaud Pietri Chief Product Officer Odigo – CX awards and recognition through the years 2014 Positioned for the first time as a Leader in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe 2019 Chosen as a Google Tech Partner 2019 Recognized as Cloud Partner of the Year – Verint 2020 Named a Leader in the ISG provider Lens™ CCaaS 2020 report *Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SUCCESS STORIES Our clients’ accomplishments are the best CX awards KparK Industry: Retail Market: France SCOPE: Payment IVR Recording Omnichannel Routing Read more Malakoff Humanis Industry: Financial Services and Insurance Market: France SCOPE: Voice Natural Language Understanding Routing Call management / IVR Recording Read more Chronopost Industry: Logistics Market: France SCOPE: Voice Omnichannel Bot Payment IVR Automated call distribution (ACD) Skills management Read more See all success stories Products Omnichannel Automation Routing Artificial Intelligence Engagement Performance & Optimization Cloud Platform User Experience Services IT integration Services CX Consulting Customer Success Odigo Academy Professional Services Contact Center Support Partners Find a partner Become a partner Blog & Resources Blogs Events Webinars Success Stories Use Cases CX Glossary About us About Odigo Awards & Recognition Newsroom Clients Careers Contact Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 250 clients around the world. Contact us Request a demo contact.us@odigo.com Paris, France Social media LinkedIn Twitter Instagram YouTube Login Global · English Site map Privacy Policy Cookies Terms of Use Legal All rights reserved 2021 Odigo