Click here for Order & Delivery updates. Toggle menu Home Fraudulent Website and Prevention Fake websites are everywhere, now more than ever. Scammers are preying on people buying popular products that are in short supply. INTEX products are in high demand as people are staying home and looking for family entertainment. Scammers know this and are targeting you with fake websites offering INTEX products at prices that are too low to be true. You need to be wary and skeptical. We've created some general guidelines to help you: 1. Search for Authorized INTEX Retailers If you are looking for an INTEX product, please go directly to https://intexcorp.com to ensure you are on our official website. If purchasing elsewhere, please confirm that the retailer is one of the Authorized INTEX Retailers by searching at: https://intexcorp.com/retail-partners/. If you were a victim of fraud, there are things you can do: please see 10 below. We are sorry that you had this bad experience but INTEX cannot be held responsible for a fraudulent transaction or purchase. 2. The Website's Content is Poor We take pride in building our brand online and hold our authorized retailers to a similar standard. If the website is poorly designed, the language is sloppy, or it is devoid of product/safety information, product photography etc., it is not a legitimate website. fake websites 1. 70-90% SALE CALLED OUT IN SEVERAL PLACES 2. NO SAFETY INFORMATION POOR PHOTOGRAPHY SLOPPY LANGUAGE our website 3. The Deal is Too Good to be True If an advertisement is telling you that the product you want is now 70% - 90% off, they are lying to you. 4. The Site was Advertising on Social Media While INTEX and our authorized retailers do advertise on social media platforms like Facebook and Instagram, so do fake websites. Again, look at the URL, the offer and the advertisement's content and think before you click. 5. You Cannot Pay with a Credit or Debit Card Any site asking you to pay either with cash, check, wire transfer or money order is not a legitimate website. If a site ever asks you for information that seems unnecessary for a purchase, like your social security number, shop elsewhere. 6. The Website does not end in .com Our website is registered as intexcorp.com. While our authorized retailers may differ, you will never see INTEX use: .club .site .top intexcorp.com intexcorp.club intexcorp.site intexcorp.top 7. The Site uses a Nonsensical Combination of Letters Scam sites use a variety of URLs in an attempt to appear legitimate or confuse consumers by choosing words and letters that are close to the brand name. Click here for a list of scam sites we have identified and taken action against. New fraudulent sites pop up every day so this is not a current list of sites to avoid: just examples to note. good bad 8. The Contact Information is Suspicious INTEX and our dealers hold ourselves to a very high standard of customer service. If you cannot reach the person you are buying from, do not buy from them. 9. The Site is Relatively New You can check to see how long a website has existed by entering it into archive.org. If the site is brand new and offering steep discounts, do not purchase anything from them. 10. Fraud Services If you think you made a purchase on a scam website, call your bank or financial institution, cancel payment immediately and block that method of payment to prevent additional fraudulent activity. Then, contact the Better Business Bureau as soon as possible to report the fraudulent activity. BETTER BUSINESS BUREAU WEBSITES: www.bbb.org/consumer-complaints/file-a-complaint/get-started www.bbb.org/scamtracker Avoid being the victim of a scam Internal Revenue Service (IRS) https://www.irs.gov/uac/tax-scams-consumer/alerts Federal Trade Commission (FTC), 10 Things You Can Do to Avoid Fraud: https://www.consumer.ftc.gov/articles/0060-10-things-you-can-do-avoid-fraud A Project of the National Consumer League: https://www.fraud.org/home For updates on other types of potential scams, check out the FTC's "scam alert" website at https://www.consumer.ftc.gov/scam-alerts CUSTOMER SERVICE Mon-Fri 8:30am - 5pm PST 1-(310)-549-8235 CONNECT WITH US SUPPORT Order Status Claim Status Fraudulent Website and Prevention Boat Certificate of Origin Boat Satisfaction Survey Warranty Policy Return Policy Payment Options Safety Information FAQs Instructional Videos OUR COMPANY About Us Patents Contact Us Support International Links OUR NEWSLETTER Email Address Throughout this website, unless otherwise noted, ® are trademarks used in some countries under license from Intex Marketing Ltd. to Intex Development Co. Ltd Terms of Use | Privacy Policy | Manage Website Data Collection Preferences We use cookies (and other similar technologies) to collect data to improve your shopping experience. By using our website, you're agreeing to the collection of data as described in our Privacy Policy. Settings Reject all Accept All Cookies