HOME ABOUT US LEGAL AND REGULATORY Legal and regulatory SHARE: One of the main pillars of our commitment is to give you, the customer, complete details about the rates, terms, and coverage offered in our plans. Below you'll find regulatory information about terms of service for our products and services, fees, tolls, and policies. You'll also find information and practical guidelines for residential customers. See sasktel.com/wirelesscode. Service availability is dependent on location. CRTC Wireless Code We're committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in their Wireless Code to make sure you understand your rights and obligations as a wireless customer. Our Wireless Fair Use Policy (pdf) General traffic management policies Arbitration protocol CRTC Internet Code We’re committed to meeting and exceeding the guidelines set out by the Canadian Radio-television and Telecommunications Commission (CRTC) in the Internet Code to make sure that you understand your rights and obligations as an internet customer. See sasktel.com/internetcode. System administration fees Long Distance System Administration Fee (pdf) Wireless System Administration Fee (pdf) Toll schedules Basic toll schedules (pdf) Mobility toll schedules (pdf) Terms of service for products and services Tariffed products and services include terms of service that apply to all regulated services and products. Terms of service(pdf) Non-tariffed products and services include terms and conditions that apply to the use of SaskTel products and services that are not regulated, or for which the CRTC has forborne from regulating. Non-tariff terms of service (pdf) SaskTel credit policy and collection guidelines Residential information National Do Not Call List - Register your phone to limit the number of telemarketing calls you receive. Retail quality of service External Link Icon An icon to identify external sites (CRTC website) - Our service standards and results for quality of service indicators. Policy for connecting customer-provided equipment to the SaskTel network Multi-dwelling units access agreements - List of multi-dwelling unit access agreements. Pre-wiring guide - Information on pre-wiring or install wiring in homes during construction or renovation. Website terms and conditions Website terms and conditions Website registration terms and conditions Compliments and concerns If you have a compliment to share or a concern to discuss, go to How are we doing? Related links Privacy Using 9-1-1 service Text with 9-1-1 Website Terms and Conditions Tariff Non-tariff Wireless Public Alerting System Code of Business Conduct SHOP CORPORATE SUPPORT OTHER LINKS Legal Privacy Support Contact © 2021 SaskTel and its licensors. All rights reserved. SASKTEL.NET SUPPORT CART LOG IN