Contact us Help Blog Insights What we do About us Careers Coronavirus My account // ABOUT US Testimonials We recognise employees who deliver great customer service About us > Testimonials Don’t just listen to us, listen to what some of our customers have been saying about us: “Having been a specialist retirement housing provider since the early 1980s, Hallmark has worked almost exclusively with FirstPort Retirement Property Services over that time. In our experience, they have always been a highly professional outfit and provide a friendly, efficient and cost-effective estate management service for the benefit of our residents of each development. At Priory Hall, Halstead the development is very fortunate to have a dedicated Estate Manager, supported by the Regional Manager. Our Estate Manager is probably the best-qualified Manager that Hallmark has ever worked with in that not only does she manage Priory Hall, but she also trains other FirstPort staff for other developments, and in that way is at the forefront in terms of new regulations and guidelines in the estate management realm.” Norman Ewen, FCA, Finance Director, Hallmark Developments (Essex) Ltd “As Chairman of the Management Company and a board member since 2004, the board of directors is extremely pleased with the quality of work and partnership provided. Thank you on behalf of the directors for the major management quality step up you have delivered to our building in the last year; in terms of service, responsiveness and overall compliance. I look forward to the continued FirstPort support in the coming years to ensure the development has the appropriate management quality support.” Board of Directors, 32/34 Courtfield Gardens I have been a Landlord at Radius Apartments from day one. The communications with FirstPort is on a professional level and the teamwork and service is outstanding. I am well supported by FirstPort as a company as is the development as a whole Costa Costa, Radius Apartments “At Brentford Lock we have worked closely with the FirstPort team to improve the development and provide a better environment for the residents, which has generated positive feedback. Through the replacement of a number of suppliers/contractors, mentoring the concierge team, and setting higher standards for all, we have seen a gradual all round improvement in our complex site.” Brentford Lock About us Contractors & Suppliers Our Accreditations Our Awards Our Executive Team Our Group Our Offices Our Values Responsible Business Testimonials Coronavirus updates Help & Support Payments Service charges explained What is property management? Buying & selling your home Maintenance, improvements & repairs Residents’ queries Your account Feedback Modern Slavery Statement About us Careers What we do FirstPort Scotland FirstPort Lettings FirstPort Health & Safety Retirement Homesearch FirstPort Insurance Services My account Privacy Policy Cookie Policy Acceptable Use Policy FirstPort Terms & Conditions © FirstPort 2021 Registered Office: 11 Queensway, New Milton, Hampshire, BH25 5NR Built by Coast Digital