Client Login Our Services Professional services to support you throughout your Kobas journey. Get in touch We understand that no two businesses across the hospitality industry are the same. That’s why at Kobas, we provide a tailored services approach to each and every client that we work with. It’s important that we understand key aspects of your business including the service style, operational hours and peak sessions, quantity of venues, growth plans, and how extensive your technology setup will be. In return, this enables us to provide you with the most suitable services approach for your business, ensuring that the deployment and ongoing partnership with Kobas is a smooth success. Discovery It all begins with discovery sessions. At this stage, the focus is for our Business Consultants to understand your operation in detail including existing management processes, the challenges faced across your business, and your exact technology requirements. Our approach Professional Services Whether you’re deploying EPoS into a new venue for the first time or replacing another hospitality EPoS system, implementation processes are crucial in ensuring everything flows as it should. Our professional services are in place to make sure that happens. Account Management Installation Training Client Success With our aftercare support services, we strive for nothing less than excellence. Our client success team provides help and assistance with the ongoing use of your Kobas system. Each team member knows the entire Kobas system inside and out, so whatever your query may be, big or small, they can certainly help. Alongside this, we use automated monitoring software to track system stability which flags areas for attention before it impacts any of our systems. However, that is an extreme rarity as the Kobas Cloud software uptime is at one of the highest in the industry at 99.997%. Other Services Development Our team of experienced in-house developers are always working on the latest technology developments. This team is responsible for bringing everything to life, ensuring the Kobas product pillars contain the software and functionality required to meet the evolving requirements of the hospitality industry. Bespoke development services are available. Go-Live Launching a new system in a live environment for the first time may be a daunting thought for many hospitality teams. Our Go-Live service eases the pressure by supporting you with a helping hand – the helping hand of a Kobas expert. During your launch, a member of our team will be on-site with you, ready to provide assistance if required. Contact us Get in touch to discuss your requirements and discover what Kobas can do for your business. Get in touch Stay updated with the latest news and updates from Kobas. Subscribe EPoS for Restaurants EPoS for Pubs & Bars EPoS for Clubs EPoS / Mobile POS Customer Interaction Centre Business Reporting Stock Management Staff Management About Services Integrations Careers Client Knowledge Base Our Software Updates API Documentation Direct Debit Privacy Policy Terms & Conditions Service Level Agreement Disaster Recovery © 2021 Kobas | Web Design London