We are continuing to follow ALL CDC, WHO & STATE GUIDELINES. ABOUT US Company History S&S Pet Supplies is a wholesale distributor of pet supplies. Established in 1970, we have maintained a firm commitment to our Pet Specialty retailers, offering quality pet products, at a competitive price. We also carry an inventory of over 10,000 industry leading products for dogs, cats, fresh & salt water fish, birds, reptiles and small animals. Our #1 priority is customer service and selection. S&S works with Pet Specialty businesses of every size and we pride ourselves on offering the lowest minimum to our customers in the industry. Fulfillment Center S&S Pet Supplies is now located in Vacaville, California. Order anywhere, anytime using our online ordering portal available 24/7 on computers, tablets and smartphones. Most orders placed before 2:00pm Monday-Friday will ship from our fulfillment center the next business day. See our shipping guidelines for more information. ORDERING Account Access Recently we upgraded our website and inactive accounts greater than 1 year may have been deactivated. Please register again to enjoy the new S&S Pet Supplies website. If you need assistance please contact us at 707-745-3557. Modifying My Order If you have recently placed an order and need to modify after you have clicked "Place Order," please call into our office before 4:00PM (PST) and speak with one of our friendly staff members. Phone (707) 745-3557. If your order has begun processing or has already been shipped it can no longer be modified or canceled. RETURNS 30 Day Return Policy If you are not 100% satisfied with your purchase, you can return products to our warehouse for a full refund of the purchase price. Products ordered or shipped in error must be returned within 30 days of receipt in Saleable condition. Defective Products may be returned within 90 days of receipt. All returned products are subject to manufacturer’s warranty and return policies. Refunds are processed in the form of a credit memo applied to the customers S&S Pet Account. You can expect a refund within 14 days after we have received your returned product. Refunds You can expect a refund within 14 days after we have received your returned product. You will be refunded the purchase cost if the return is a result of a defective item, manufacturer error or a shipping error on our part. SUBSCRIBE Sign up to hear from us about specials, sales, and events. Email Address SIGN UP Reliability We’re here when you need us. Ambition We take the lead on new items Satisfaction We exceed expectations. S&S Pet Supplies, INC. 840 Eubanks Drive. Suite A, Vacaville, CA 95688, US 707.745.3557 Copyright © 2018 S&S Pet - All Rights Reserved. Powered by GoDaddy