My Notifications for your home or business Staying on top of approaching due dates for all of your bills can be a cumbersome task, signing up for billing notifications makes it easier to keep track. We’ve made some changes! Even if you already receive billing notifications from us, please re-enroll and sign up for some new options that will soon be available. My Notifications gives you the option of receiving timely notifications about your monthly utility bill by email, text and/or voice call. These messages can be sent to any phone or email address you choose without changing the contact information on your account. Plus, you can also choose if you want to be notified when your bill is ready to view; five days before payment is due or one day past the due date. It's easy Sign in or set up your My Account Once logged in, select “My Notifications” from the My Account homepage Choose the account you want to enroll Use the dropdowns to select the desired Notifications In addition to billing notifications, you can also pre-enroll for other notifications that are coming soon It’s up to you – just set it and never forget it. Was this page helpful? Residential contact Online Phone Mail In person Business contact Online Phone Mail In person Our company About us Careers Community Economic Development Environment News Safety More ©2021 LG&E and KU Privacy policy Terms of use PPL Corporation Investor information Regulated Fuel Bids Employee resources MyHR

Downed power line safety Stay away from downed wires. Always assume any downed wire is an energized power line and call immediately. Be cautious when clearing fallen tree limbs and debris. Call 911 if the situation is an emergency. Stay away from downed wires. Keep others away, too. Always assume any downed wire is an energized power line and call us immediately. LG&E Residential 502-589-1444 or 800-331-7370 (fast path 1-1-2) KU/ODP Residential 800-981-0600 (fast path 1-1) There is no way to tell if a downed wire is an energized power line, or a cable or telephone wire. We urge you to report any downed wire immediately. Be cautious when clearing fallen tree limbs and debris from your yard after a storm. Avoid making contact with branches or debris that may be in contact with downed power lines. Was this page helpful? Residential contact Online Phone Mail In person Business contact Online Phone Mail In person Our company About us Careers Community Economic Development Environment News Safety More ©2021 LG&E and KU Privacy policy Terms of use PPL Corporation Investor information Regulated Fuel Bids Employee resources MyHR