Home About us Services Career contact T: 22 255 20 00 | E: info@voicecc.pl Customer acquisition Customer service Increasing the value of the customer Customer retention You are here: Home >Services >Customer retention Customer retention Even the best customer may at some point decide to use a competitor's service or product. Voice Contact Center knows the customer well, his needs and expectations. This knowledge, together with regular consumer opinion polls, helps to prevent the consumer's resignation. It provides the basis for further modifications of products and services and forecasts short- and long-term market trends. As a result, it is possible to meet the requirements of the consumer even better and gain an advantage over the competition. However, if the customer decides to resign from the services provided or the product he owns, it is important to professionally accept his resignation in building the brand image. Voice Contact Center, by interacting directly with the client, offers the best tools to handle the resignation and convince the client to change his / her decision. Voice Contact Center services related to the customer retention process: Satisfaction surveys Support for loyalty programs Receivables monitoring Clients reactivation Opt-Out Handling If you would like to learn more about Customer Retention services, please contact us using the form below. We will be happy to answer every message! Please provide your company e-mail addresses. First name and last name Position Business Telephone E-mail Inquiry Send the form Contact | Site map © Voice Contact Center Design and Implementation: e-mage, friendly websites Voice Contact Center Sp. z o. o., ul. Równoległa 4a, 02-235 Warsaw, tel. +48 22 255 20 00, fax. +48 22 255 22 22, e-mail: info@voicecc.pl, www.voicecc.pl District Court for the capital city of Warsaw, XIII Commercial Division KRS 308654, NIP 7010150673, REGON: 141266310, share capital PLN 500,000