Solutions Products Resources Company Sign in RESOURCE LIBRARY Everything you need to know to go Conversational All itemsSuccess storiesGuides and reportsIn the newsWebinars Guides/Reports Conversational AI is brilliant for business: 2021 Consumer Preferences Survey Guides/Reports 2021 DeFi digital customer experience report Guides/Reports Conversational Commerce for the holidays: A digital retail wish guide Guides/Reports Travel is surging. Is your brand ready? Guides/Reports Unlock revenue, cost savings with LivePerson’s Salesforce CRM integration Guides/Reports Conversational Banking brings the personal touch consumers crave at scale Guides/Reports Infographic: How LivePerson created a world-class NLU Guides/Reports Expert guide on AI-powered commerce for WhatsApp Business Guides/Reports QR codes are having their moment Guides/Reports The New Conversational AI Playbook for Social Media Guides/Reports Infographic: 2020 survey of consumer preferences around insurance Guides/Reports Reinventing retail: How tech is changing the face of customer service Guides/Reports How consumers view Conversational Commerce and AI in 2020 Guides/Reports Capitalize on the cyber shopping event of the century Guides/Reports 5 ways to leverage conversational data Guides/Reports Expert guide on Conversational Curbside Pickup Guides/Reports Expert guide on Conversational Insurance Guides/Reports LivePerson named a leader in the Forrester New Wave™ for Digital-First Customer Service Solutions Guides/Reports Rapidly transition to an at-home workforce Guides/Reports Get the Proactive Messaging playbook Guides/Reports Expert guide on Conversation Design Guides/Reports Expert guide on becoming Conversational Guides/Reports How consumers view Conversational Commerce in 2019 Guides/Reports Study: Enhancing customer experience through automation, AI, and chatbots: A spotlight on travel and entertainment Guides/Reports Study: Improving customer experience through automation, AI, and chatbots: A spotlight on financial services Guides/Reports Study: Conquering customer demands through automation, AI, and chatbots: A spotlight on retail Guides/Reports Study: Use of automation, AI, and chatbots to improve customer engagements Guides/Reports Frost & Sullivan names LivePerson winner of Customer Value Leadership Award Guides/Reports How is Conversational Commerce growing across industries? Guides/Reports "LivePerson understands what CIOs look for from cloud-based solutions providers." - CIO Review Guides/Reports How LivePerson powers Conversational Commerce Guides/Reports The great AI divide Guides/Reports AI: a consumer perspective Guides/Reports Poor customer care could cost brands thousands per customer Guides/Reports The digital lives of millennials and Gen Z Guides/Reports How consumers view bots in customer care Guides/Reports The robots are coming, but not for me Solutions By role Sales + Marketing Customer care By company size Enterprise SMB By partner type BPOs Solution providers Digital agencies By industry Retail Banking DeFi Telecom Government Travel Insurance Education Automotive By service Marketplaces Managed services C-19 Testing Program Products Conversational AI Intent Manager AI Annotator Conversation Builder Conversation Manager Conversation Orchestrator Conversation Analytics Functions Proactive Messaging Social Messaging Conversation Channels Web Messaging App Messaging Voice to Messaging Email SMS Apple Business Chat Google RBM Google's Business Messages WhatsApp Facebook Instagram Twitter LINE WeChat Resources Success stories Guides and reports In the news Webinars Blog Knowledge Center Developer Center LivePerson Institute EqualAI C-19 Testing Program Company About us Careers Investor Relations Press Room Security Media kit © 2021 LivePerson, Inc. All rights reserved. Copyright • Corporate Governance • Privacy Policy • Terms of use • GDPR We use cookies 🍪 By clicking “Accept All Cookies,” you agree we can store cookies on your device to help personalize site content, analyze traffic and assist in our marketing to provide the best possible user experience. To find out more, read our cookie policy. Accept All Cookies Cookies Settings