XS Items Our Services Delivering the best financial return and managing your brand integrity Whether we are dealing with excess stock, customer returns or delivering our direct to consumer (D2C) service, idoocommerce, we employ the same data driven sales approach combined with respecting the integrity of your brand. Marketplace Knowledge We have been working with eBay since 2005 and Amazon since 2009. In 2020 we established a presence with onBuy, Backmarket and Wowcher. We are constantly alert for any additional marketplaces. We have direct links with the eBay category management team which allows us to set detailed promotional and seller events as well as getting expert insight into upcoming opportunities. We are registered Certified Refurbished for a number of brands and product segments as well as participating in the Authorised Seller Programme. For Amazon we are registered on the Certified Refurbished programme and operate on the seller fulfilled Prime status. In 2021 we became members of the invitation – only Amazon 360 Sellers Programme (ASP). Our team have over 50 years of combined experience of selling online – providing unique data driven insight into diverse product fields. Brand Protection Think of us as the trustworthy middleman between you and your valued customers. Anonymity is provided, if required, to avoid channel conflict and all of our partners get the peace of mind that XS Items is the online presence dealing with their stock. In doing so, we reflect the the brand qualities of our clients and always maintain their reputation and integrity. Transparency We work with major retailers, distributors and manufacturers that entrust us to handle their online sales, allowing them to focus on doing what they do best – innovating with bigger and better goods and services. We offer a transparent audit trail for all items we sell from the point of despatch to the point of receipt. We also provide financial return statements and sales analysis to demonstrate our impact to your bottom line. Reporting We provide periodic reports to all our clients – either monthly or on an ad-hoc project basis. Each of which is tailored to our clients’ exacting requirements. Within our reports we can provide analysis and insight on everything from types of product(s) and financial return against cost and RRP through to sales type and location. With access to more than 20 variables, our reporting helps to give you total oversight of the demand for your stock and provides valuable insight into the best approach. What our clients say “Ian & his team at XS Items have at all stages engaged with us in a friendly & professional manner, ensuring we have all the information we need to make decisions promptly. I cannot recommend XS Items highly enough when it comes to dealing with the issue of handling & monetarising customer returns.” Graeme Bradbury GM ROW / Global Head Of Sales Tria Beauty Discover more about the way we work With a proud reputation in marketplace management, we’re proud of where we’ve come from and where we’re heading. Our core values of integrity, honesty, intelligence and loyalty run through everything we do. Established UK retailers, manufacturers and distributors choose us as their e-tailer for excess stock because we understand better than most how to deliver results. As we employ a revenue share model rather than stock purchase, our partners view us as an extension to their own businesses, passionate about achieving the best financial return and safeguarding their brand integrity. Contact us Our services Our flexible suite of reverse logistics services is designed to turn your stock into value. View services Case studies Browse our most recent partners success stories, with our agile services capable of releasing value from stock for all brands. Case studies Request a call from one of our team. Request CallFind out More Helping brands take ownership of their marketplace presence. Useful Links Our Services Our Culture Our Approach Work For Us Privacy Policy Disclaimer Terms & Conditions Contact Us 01206 851 722 sales@xsitems.com Centenary House 7 Crown Gate Wyncolls Road Colchester Essex CO4 9HZ Stay up to date with us Keep up to date with XS Items and be the first to see new promotions Visit Idooka.com © XS Items 2021 All rights reserved. Terms & Conditions Marketing by Unity Online By continuing to browse the site you are agreeing to our use of cookies. More information Continue