Wholesale Broker Portal Apply Now Find a Branch Make a Payment Figure: 7 TAC §81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.” 1209 Nevada St. #200 Redlands, CA 92374 NMLS# 164497 Customer Service: 888.793.6470 Loan Servicing Center: 877.841.0497 POPULAR PAGES Apply Now Tools & Guidance Buy a Home Refinance Loan Types Make a Payment GET HELP Contact Us Pay My Mortgage Privacy Notice Legal Disclaimer State Licensing Notice: Texas Applicants NMLS License (Outside Website) ABOUT MWF About Us Press Releases Join MWF COPYRIGHT © 2021 MOUNTAIN WEST FINANCIAL, INC. ALL RIGHTS RESERVED