___ GAME Search... Sign in | Register Store Finder PLAYSTATION XBOX NINTENDO PC GAMING COMING SOON TOYS TECH PRE-OWNED ACCESSORIES DEALS 2 hours free in Belong when you spend £10 Find out more PRIVACY CENTRE HOW GAME HANDLES YOUR INFORMATION We value your data and want to protect your identity. Designed to protect you, how we handle your information and who we share it with. TAKE ME TO THE INTRODUCTION DOWNLOAD THE PDF PRIVACY COOKIE POLICY About us Game Retail Ltd (company registered number 7837246) is the controller responsible for your personal data (collectively referred to as the "Company", "we", "us" or "our" in this privacy policy). If you have any questions relating to our use of your data or this privacy policy, including any requests to exercise your legal rights, please contact our data protection team using the details set out below: Email: DataProtectionTeam@game.co.uk Postal address: Unity House, Telford Road, Basingstoke, RG21 6YJ You have the right to make a complaint at any time to the relevant supervisory authority. In the UK this is the Information Commissioner's Office (ICO, www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. Policy Last updated: 6 January 2021 CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES This policy was last updated on the date shown at the top of the document. We reserve the right to make further changes to this policy from time to time. We will always notify you in advance of any changes that involve a new use of your data that may not be compatible with the purpose for which we originally collected them. See Change of Purpose for more details. It is important that the personal data we hold about you is accurate and current so please keep us informed if your personal data changes during your relationship with us. THIRD-PARTY LINKS Our websites, www.game.co.uk, www.belong.gg and others we may operate from time to time may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit. INTRODUCTION AND IMPORTANT INFORMATION At Game Retail Ltd, we are committed to protecting your privacy and will only use the information that we collect about you in accordance with all applicable data protection and privacy legislation, regulations and guidance. In this privacy policy we explain how we look after your personal data when you visit our websites (regardless of where you visit them from), when you buy products or services from us online or in store, or when you book a station or enter tournaments in our Belong arenas. We also explain your data privacy rights and how the law protects you. It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing your personal data. This privacy policy is in addition to the other notices and is not intended to override them. This website and any of our online services are not intended for children under the age of 13 and we do not knowingly collect children’s data without parental consent. Where we offer “pay-to-play” and similar services to children in our Belong arenas, it is strictly prohibited for a child under the age of 13 to access the online element of these services such as our online booking and tournament platforms without parental consent. We have set out our privacy policy using a layered format so you can quickly and easily click through to the specific areas of interest. You can also download a pdf version here. YOUR DATA & HOW WE USE IT YOU CAN EXPAND EACH OF THE SECTIONS BELOW FOR MORE DETAILS HOW WE COLLECT YOUR DATA THE TYPE OF DATA WE COLLECT ABOUT YOU HOW WE PROCESS YOUR DATA WHO WE SHARE YOUR DATA WITH INTERNATIONAL TRANSFERS PROTECTING YOUR DATA DATA RETENTION YOUR LEGAL RIGHTS HOW WE COLLECT YOUR DATA We collect your data in a number of ways. Your personal data, is any information that can be used to identify you directly or indirectly. It does not include data where the identity has been removed (anonymous data). We collect your data in a number of ways. You can expand each of the sections below for more details. DIRECT INTERACTIONS We collect and processes your personal data when you engage with us directly in store, including our Belong arenas, or when you visit our websites, including any data you may provide when you: create an online account; download the GAMEApp; sign up to our newsletter or one of our loyalty schemes; pre-order or purchase a product or service; trade-in a pre-owned device or game; top-up your GAMEWallet account or buy Belong arena time; book a station in a Belong arena; register to take part in a UK Masters tournament; enter a competition; take part in a customer survey or contact customer services; register as a seller on GAME Marketplace. THIRD PARTY SOURCES OF YOUR PERSONAL DATA We may receive personal data about you from a number of third parties including: Providers of third party marketplaces, when you use these to buy products provided by GAME Social media organisations Customer research and feedback agencies Providers of tournament management services for our Belong arenas Providers of third party hosted IT systems such as GAME Marketplace Payment services providers GAME ESports and Events (GEE), within the GAME Group of companies TECHNICAL DATA WE COLLECT ABOUT YOU WHEN YOU BROWSE OUR WEBSITES As you interact with our website, we may automatically collect Technical Data about the type of device and browser you’re using, your browsing actions and patterns. We may collect this personal data by using cookies, session replay (the online equivalent of call recording) and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details. We also use a number of ad networks to serve personalised online advertisements to you if you have previously visited our websites. It is possible to block ad networks on each of your connected devices through the use of cookies. For more information, see our Cookie Policy. GAME HELP PORTAL CONTINUE SHOPPPING You can opt in to our our mailing list using the link below. MY MARKETING PREFERENCES Our Products Deals Accessories Coming Soon Pre-owned Tech | Merchandise Playstation® | Xbox® | Nintendo® Our Services GAME Blog Pre-order price promise Trade-in Pre-owned guarantee GAME Finance Store Finder | Store Events Customer Services Help Home Contact Us Deliveries Where is my order? Returns information Company Information Gender Pay Gap Modern Slavery Careers at GAME Tax Strategy Covid-19 Information About News Privacy Centre Terms & Conditions Cookies Copyright Ways To Pay Email Sign-Up Sign up for the latest news, game releases and best deals. SIGN ME UP More From GAME Reward, Elite & App GAME Reward App Game Retail Limited. trading as GAME.co.uk - Company Registration No: 07837246 - VAT Number GB190396194 - Company Registered in England Registered Address: Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ GAME Retail Limited is authorised and regulated by the Financial Conduct Authority (FRN: 652341) Credit provided by Klarna Bank AB (publ) Registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Corporation ID number: 556737-0431.Klarna Bank AB is authorised and regulated by the Swedish Financial Supervisory Authority. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. © Game.co.uk 2019 All Rights Reserved Representative Example: Representative 21.9% APR (variable) Purchase rate 21.9% p.a. (variable) Assumed credit limit £1,200 Subject to status. Terms and conditions apply. Game Retail Limited acts as a broker and not a lender. Commission may be received. We will introduce to PayPal Credit which is a trading name of PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg ™ COOKIE POLICY We use cookies belonging to GAME & third parties to provide you with the best experience on our site and deliver marketing based on your interests. By clicking I accept you signify your consent to the use of these cookies. By clicking close we'll assume you are happy to receive cookies from the game.co.uk website. To learn more, please see our COOKIE POLICY. I ACCEPT CLOSE