Find a: Doctor Drug Search Shop Plans Members Employers Producers Providers Resources Careers Contact Us Log in Our offices We’re local across the Greater Northwest. With locations to serve members and their communities throughout a four-state service area, we aim to be where you need us. Select your state to see where we're nearby. Idaho Montana Oregon Washington Idaho Boise 408 E. Parkcenter Boulevard Suite 100 Boise, ID 83706 208-342-3709 or 888-492-2875 or TTY 711 View map Idaho Falls 1498 Milligan Road Idaho Falls, ID 83402 208-522-1360 or TTY 711 View map Montana Billings 2718 Montana Ave Suite 103 Billings, MT 59101 406-896-7850 or 855-422-1008 or TTY 711 View map Helena 828 Great Northern Blvd Suite 101 Helena, MT 59601 406-422-1008 or 855-422-1008 or TTY 711 View map Oregon Bend 2965 NE Conners Ave Bend, OR 97701 541-330-8896 or 888-877-7996 or TTY 711 View map Salem 4263 Commercial St SE Suite 400 Salem, OR 97302 971-374-0100 or TTY 711 View map Medford 1301 Poplar Dr. Suite 100 Medford, OR 97504 541-858-0381 or 800-899-5866 or TTY 711 View map Portland Crown Plaza Building 1500 SW First Ave, Suite 200 Portland, OR 97201 503-699-6561 or 866-540-1191 or TTY 711 View map Springfield (headquarters) 555 International Way Springfield, OR 97477 541-686-1242 or 888-977-9299 or TTY 711 View map Hood River 33 Nichols Pkwy Suite 120 Hood River, OR 97031 800-431-4135 or TTY 711 View map Washington Spokane Bank of America Building 601 W. Riverside Ave, Suite 120 Spokane, WA 99201 866-556-1224 or TTY 711 View map Tacoma Columbia Bank Building South A Street, Suite 200 Tacoma, WA 98402 866-556-1224 or TTY 711 View map We’re also a phone call away Our offices are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. for walk-in visitors. If you prefer to call or email, our Customer Service Department is available Monday through Friday, from 7:00 a.m. to 5:00 p.m. (Pacific Time). (888) 977-9299 cs@pacificsource.com If you are a Medicare or Medicaid member, or are looking for information regarding these lines of business, please select from the links below: PacificSource Community Health Plans (PacificSource Medicare) PacificSource Community Solutions (Medicaid) We’re here to help. Contact us About Our Mission History Executive Team Board of Directors Company News Locations Community A Culture of Helping Not-for-Profit Status Investing in Our Communities Help Contact Us FAQ Glossary Careers Products Individual and Families Employers PacificSource Administrators Medicare Medicaid © 2021 PacificSource. All rights reserved. Non-discrimination notice | Security | JSON Files | Terms of Service | Privacy Policy