Jump to navigation ABOUT US CCLA'S APPROACH INVESTMENT SOLUTIONS INSIGHTS EVENTS CONTACT US MENTAL HEALTH CLIENT RESOURCES Privacy policy This Privacy Notice sets out the basis on which any personal information we collect about you or you provide to us will be used by us. CCLA Investment Management Limited and/or CCLA Fund Managers Limited (together, "CCLA", "us", "we", "our") will be the Data Controller of the personal data you provide to us. CCLA Investment Management Limited will be the Data Controller whenever CCLA provides investment management services to you and CCLA Fund Managers Limited will be the Data Controller whenever CCLA provides fund management services to you. Each of those CCLA companies is an independent Data Controller registered with the Information Commissioner's Office (under registration numbers Z4866812 and ZA069296). How we collect your personal information. Information you provide to us – you may provide us with personal information when you meet with us to discuss our services, or afterwards if you receive our services, and/or when you are corresponding with us by post, telephone, email or otherwise. We will typically only collect basic personal information from you which will include, for example, your name, postal address, email address, telephone number, passport and/or driving licence details (for identification purposes, as required by our Regulator, the Financial Conduct Authority ("FCA")). Information from other sources – we may also receive information about you from external sources when we carry out anti-money laundering ("AML") and other background checks from other professional organisations. For example, we receive credit history and other AML information from Experian Limited. The purposes for which we use your personal information. We need to process your personal data to: provide you with the products and services detailed in your contract (as is necessary for the performance of that contract); to comply with any court order, or request from or referral to an appropriate authority, including the FCA (as is necessary for compliance with our legal obligations); and to communicate with you, including to provide you with information about other products and services we offer that are similar to those that you have already engaged us to provide or enquired about, provided that you have not told us that you do not wish to receive this information (as is necessary for our legitimate interests in promoting and growing our business and, in respect of contacting you for marketing purposes, where we have your consent). Use of your personal information for marketing purposes. Unless you object to this, we will use your name and email address to inform you about CCLA’s products and services which are similar to those you have already received or shown interest in. This information is not shared with third parties and you can unsubscribe at any time via phone, email or on our website. How we keep your personal information secure (including when it is transferred outside the EEA). All the personal data CCLA hold is processed by our UK based staff and held on servers located in the UK. CCLA takes all appropriate technical and organisational measures to ensure the effective and secure processing of your personal data. Where we use third parties to process information on our behalf, we ensure that there are robust agreements in place to provide the same data security standards that we have at CCLA – and that there is a suitable lawful basis for any transfer of personal information outside the UK. You can obtain more details of the protection given to your personal information (including when it is transferred overseas) by contacting CCLA's Data Protection Adviser using the contact details below. Who we share your personal information with. We may share your personal information with third party agents and contractors for the purposes of providing services to us (for example, with HSBC as third-party administrators). What are your privacy rights? You have a number of rights in respect of your personal information under UK and European data protection laws, including the right: to request access to, and copies of, the personal information that we hold about you; to require us to correct the personal information we hold about you if it is incorrect; to require us to erase your personal information, in certain circumstances; to require us to restrict our data processing activities, in certain circumstances; where our processing is based on your consent, the right to withdraw that consent (without affecting the lawfulness of our processing based on consent before its withdrawal); where the processing is carried out by automated means, to receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you (including for the purpose of you transmitting that personal information to another data controller); and to object, on grounds relating to your situation, to any of our processing activities where you feel this has a disproportionate impact on your rights. Please note that these rights are not absolute and we may be entitled or obliged to refuse requests where exceptions apply. If you wish to exercise any of these rights, please contact us using the contact details below. How long we keep your personal information. If you are a customer we are required under UK law to keep your basic personal data (name, address, contact details) for a minimum of six years after the end of our relationship with you, at which time it will be destroyed. If you have given us permission to hold your contact details for marketing purposes, it will be kept until you notify us that you no longer wish to receive marketing information from us. Questions and complaints. If you wish to raise a complaint about how we have handled your personal data, you can contact our Data Protection Adviser who will investigate the matter. If you are not satisfied with our response or if you believe we are processing your personal data unfairly or unlawfully, you can complain to the Information Commissioner’s Office. The ICO’s contact details are available online at: https://ico.org.uk/. Our Data Protection Adviser is Jackie Fox and you can contact her by email at: jackie.fox@ccla.co.uk or by post: CCLA (attn: Jackie Fox), Senator House, 85 Queen Victoria Street, London, EC4V 4ET January 2021 Email Print OUR POLICIES Anti-bribery and corruption statement Best Execution Policy: Cash Funds – UK Money Markets CCLA Modern Slavery Statement CCLA voting guidelines Climate change and investment policy Cluster munitions and landmines policy Conflicts of interest policy Engagement Policy Environmental policy Order execution policy Pillar 3 Disclosures Privacy policy Remuneration policy Website terms of use policy Click the Keep in Touch button to receive market updates, insights and news from CCLA. SITE Home About CCLA Investment solutions Client resources Contact us HELPFUL LINKS Sitemap Processing times Pricing and valuation tool European MIFID Template (2019) European MIFID Template (2018) European MIFID Template (2020) Complaints Policy Announcements Assessment of Value RTS 28 Disclosures Vacancies SFDR Disclosure Report OUR POLICIES Anti-bribery and corruption statement Best Execution Policy: Cash Funds – UK Money Markets CCLA Modern Slavery Statement CCLA voting guidelines Climate change and investment policy Cluster munitions and landmines policy Conflicts of interest policy Engagement Policy Environmental policy Order execution policy Pillar 3 Disclosures Privacy policy Remuneration policy Website terms of use policy CCLA Investment Management Limited (registered in England and Wales, number 2183088) and CCLA Fund Managers Limited (registered in England and Wales, number 8735639) are authorised and regulated by the Financial Conduct Authority. © CCLA Investment Management Limited 2021. All rights reserved. Terms and conditions CCLA Website Terms of Use Welcome to CCLA's website for: fund management services for CCLA Funds (details of and documentation relating to all CCLA Funds is available on CCLA’s website); and discretionary investment management services for individual client portfolios. This page provides you with information about CCLA and the legal terms and conditions (Terms of Use or Terms) on which you can access and use this website. By using or accessing any part of this website, you confirm that you accept these Terms of Use and that you agree to comply with them. Please read these Terms of Use carefully and make sure that you understand them before using this website. If you do not wish to be bound by these Terms you must not use or access this website. Where necessary, we may amend these Terms of Use from time to time by updating this page. We therefore recommend that you check this page periodically to ensure that you understand the Terms which will apply from time to time. 1. About us (CCLA) 1.1 Any reference to CCLA or we/us on this website (including these Terms of Use) means CCLA Investment Management Limited and/or CCLA Fund Managers Limited (as applicable). 1.2 CCLA Investment Management Limited (CCLA IM) is a company registered in England and Wales with company number 2183088. It is authorised and regulated by the Financial Conduct Authority under the Financial Services and Markets Act 2000 (FSMA), and is entered on the Financial Services Register under registration number 119281. 1.3 CCLA Fund Managers Limited (CCLA FM) is a company registered in England and Wales with company number 8735639.It is authorised and regulated by the Financial Conduct Authority under FSMA and is entered on the Financial Services Register under registration number 611707. 1.4 The registered office of CCLA IM and CCLA FM is Senator House, 85 Queen Victoria Street, London, EC4V 4ET.You may also contact CCLA by emailing clientservices@ccla.co.uk. 2. Who may use this website 2.1 The information on this website is intended for investors and prospective investors in the CCLA Funds and or clients or prospective clients of CCLA's services. Only certain types of investor are eligible to invest in the CCLA Funds (in summary these are charities and local authorities and certain of the CCLA Funds are restricted to particular types of these investors). Charities for these purposes are charities or charitable organisations registered with the Charity Commission of England and Wales, or charities exempt from registration, or other persons eligible to participate in collective investment schemes constituted under the Church Funds Investment Measure 1958, section 24 of the Charities Act 1993 (now amended to section 96 of the Charities Act 2011), or section 25 of the Charities Act 1993 (now amended to 100 of the Charities Act 2011), or equivalent organisations in Scotland or Northern Ireland. Local authorities for these purposes are local authorities as defined in section 23 of the Local Government Act 2003. 2.2 Please ensure that you understand whether or not you are an eligible investor in respect of the CCLA Funds, investments and investment services referred to on this website. 3. The purpose of this website 3.1 This website is for information purposes only and is intended as a general introduction to CCLA and the Funds it manages and/or provides investment management services to. The website content and any products and/or services described within it are subject to change without notice. 3.2 Nothing contained on this website constitutes the provision of investment, tax, legal or other advice. This website should not be regarded as constituting a distribution or an offer or solicitation to sell shares or units in any of the funds managed by CCLA outside the UK. Any opinions expressed on individual funds, services or products represent our views at the time of preparation and should not be interpreted as a personal recommendation to buy or sell any of the investments that may be referred to. 3.3 In using this website you may navigate between different pages which relate to different Funds. Each webpage will clearly identify the Fund to which it relates and bespoke information presented on each webpage will relate to the identified Fund. 4. Risk warning 4.1 The value of the CCLA Funds’ units and/or shares and the income from them can fall as well as rise and an investor may not get back the amount originally invested. Past performance is no guarantee of future returns. 4.2 Please refer to the Funds’ individual scheme particulars or prospectus for an overview of the investment risks identified by CCLA and the applicable terms and conditions for investing in the Funds, including rules concerning when sums invested may be realised by the investor. Any estimates of future capital or income returns or details of past performance on this website are for information purposes and are not to be relied on as a guide to future performance. 4.3 Persons who do not have professional experience in matters relating to investments are strongly encouraged to consult with a financial adviser before making any investment decision. 5. Complaints and compensation 8.1 All complaints will be handled in accordance with CCLA’s Complaints Policy which can be found at https://www.ccla.co.uk/helpful-links/ccla-complaints-policy. If either CCLA IM or CCLA FM cannot meet its obligations (for example, where it has stopped trading and there are insufficient assets to meet its obligations), investors may be eligible to claim compensation up to a maximum of £85,000 from the Financial Services Compensation Scheme. There are limits on who is eligible to claim and which funds are covered. For further information about the Financial Services Compensation Scheme please refer to www.fscs.org.uk or phone 0800 678 1100. 6. CCLA's liability 6.1 We give no warranty or representation and accept no liability for the accuracy, completeness or appropriateness of the information and material available on this website. Your use of any information or materials is entirely at your own risk and we accept no liability for any damage or loss including loss of profit whether direct, indirect or consequential in respect of the use of this website or its content; however, we do not exclude or restrict any liability that we may have under FSMA. 6.2 Due to the nature of the Internet, errors, interruptions and delays may occur at any time. Accordingly, this website is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind. We shall have no liability, contingent or otherwise, or any responsibility whatsoever, for any interruption in availability of this website regardless of whether the connection or communication service is provided by CCLA or a third party service provider. 6.3 Transmission of information via the Internet is not completely secure and we cannot guarantee the security of your data transmitted to this website. Any transmission is at your own risk. We will use strict procedures and security features to try to prevent unauthorised access and we will do our best to protect your information (including personal data). However, we accept no liability in the unlikely event of a breach of our secure computer servers. 6.4 We will use reasonable endeavours to ensure that this website does not contain or promulgate any viruses or other malicious code. However, it is recommended that you should virus check all materials downloaded from this website. We will not be liable for any viruses, code, files or programs designed to interrupt, restrict, destroy or otherwise compromise the integrity of the website or any hardware on which it is hosted. We exclude to the fullest extent permitted by applicable laws all liability in connection with any damage or loss caused by computer viruses or other malicious code originating or contracted from this website. 7. Third party websites 7.1 This website may provide links to certain websites sponsored and maintained by third parties. CCLA is not responsible for the accuracy of information contained within websites provided by third parties and makes no representations concerning the content of such third party websites. The fact that CCLA may provide a link to another website does not constitute an endorsement, authorisation, sponsorship, or affiliation by CCLA with respect to that website, its owners, or its providers. You will be responsible for complying with the terms and conditions of use for any linked website. 8. Copyright and trade marks 8.1 CCLA is the owner or the licensee of all intellectual property rights in this website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 8.2 You must not use any part of the materials on this website for commercial purposes without obtaining a licence to do so from us or our licensors. 8.3 No use of CCLA's name, logos and/or other trademarks (whether registered or unregistered) may be made by you without separate express written agreement being given by us, which shall be at our sole discretion. 9. Data protection 9.1 We will hold any personal information that you may provide to us through our CCLA website in confidence and in accordance with CCLA’s Privacy Notice and current Data Protection Legislation. CCLA is the data controller of any such information for these purposes. 9.2 You agree that the CCLA may process your personal data to: (i) confirm your identity and carry out background checks (which may involve sharing your personal data with third parties such as credit reference agencies); (ii) provide our services to you; (iii) follow up with you after you request information; (iv) comply with any requirement of any applicable statute, regulation, Financial Conduct Authority Rule and good practice and to fulfil our obligations under any reporting agreement entered into with any tax authority or revenue service(s); (v) prevent and detect abuse of our services or any of our rights and to protect our (and others’) property and rights; (vi) contact you by post, e-mail or telephone to bring to your attention additional products or services which may be of interest to you (you may inform CCLA at any time if you do not want to receive such communications); and (vii) as otherwise agreed by you. Failure to provide the personal data requested (or to agree to the above or below uses) may mean that CCLA is unable to provide the services requested. 9.3 CCLA may pass your personal data to any other firm within CCLA but will not pass on any personal data to any other third party except: (i) where, in relation to the performance of its services to you, CCLA sub-contracts part of the services or any support services; (ii) as agreed by you; or (iii) where required to do so for regulatory purposes as set out above. 9.4 CCLA may in exceptional circumstances transmit and process your personal data outside of the UK in countries that do not provide the same level of data protection as the UK. In such unusual circumstances, you agree that it may do so subject to CCLA endeavouring to ensure that the arrangements comply with the standards required by the UK Information Commissioner. 9.5 Your use of this website (and your interest in particular webpages or particular CCLA products or services) may be monitored by CCLA. CCLA may keep records of all business transactions for at least five years. 9.6 By accepting these Terms of Use, you agree to the processing and disclosure of personal information as above. You are entitled to request details of information we may hold about you and to require us to correct any inaccuracies in your personal data. CCLA will treat all clients' records as confidential and so reserve the right to provide copies of your particular record, rather than allow access to files which may contain information about other clients. If you wish to access copies of your personal data or ask about the above arrangements, please contact CCLA's Data Protection Adviser at CCLA Investment Management Limited, Senator House, 85 Queen Victoria Street, London, EC4V 4ET. 9.7 Full details of CCLA’s Privacy Notice is available on CCLA’s website. Full details of CCLA’s Data Protection Policy, are available on request. 10. Cookies 10.1 This website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the website. 10.2 When you confirm you have read this page we will place a cookie on your computer to recognise you and prevent this page reappearing should you access this website on future occasions. The cookie will expire after six months, or sooner should there be a change to this important information. 10.3 You can activate the setting on your Internet browser to refuse the setting of all or some cookies. However, if you use your Internet browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the website. To help us provide a more personalised viewing experience we recommend that you view this website with a JavaScript enabled browser. 10.4 For more information about cookies, including how to set your Internet browser to reject cookies, please visit www.allaboutcookies.org. 11. Recording of communications Your telephone calls and electronic communications with CCLA may be recorded. You agree that CCLA may deliver copies or transcripts of such recording to any court or competent regulatory authority. Such records of conversation and/or communications with you will be available on request for a period of five years (or, where requested by the FCA, for a period of up to seven years) from the date when a record is made. 12. General 12.1 Each of the paragraphs of these Terms of Use operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. 12.2 If we fail to insist that you perform any of your obligations under these Terms of Use, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. 12.3 These Terms of Use are governed by English law and are available only in English. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction over any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms of Use. 18 August 2021 Accept Decline