Home Login Agency Locator Quick Pay by Policy Number *No Login Required* Become an Agent Insure U is an unbiased educational resource that can help you become more knowledgeable about a wide range of insurance issues Service Second to None! Since 1986 Haulers Insurance was established in 1986 as a regional property and casualty insurance company, offering a broad array of personal and commercial automobile products and services. For more than 29 years, our operations have spread beyond Tennessee to include Alabama, Georgia, Indiana, Missouri, South Carolina, and Virginia. Our commitment is to exceed the expectations of our customers and independent insurance agents by providing a high standard of excellence and mutual trust. HICI's motto, "Service Second to None", has been our goal since inception. Professionally owned and operated independent insurance agencies provide our insurance products to customers with exceptional service and advice. Over 700 independent agencies represent HICI today. In 2008, Haulers Insurance Company became part of the Shelter Insurance group of companies, one of the nation's leaders in providing sound insurance and financial products and services since 1946, currently writing over $1.2 billion in premium and backed up by over $1.5 billion in policyholder surplus. Our mission at HICI is helping people manage their risk every day and recover from any unexpected tragedies. Our vision for the future is to serve as the customer's first and best choice in the products and services we provide. We are proud to maintain our A (Excellent) rating from the A.M Best Company, most trusted insurance rating firm in the country. Awards, Recognition, and Community Involvement For changes and questions regarding your policy, please contact your agent. © 2018 - Haulers Insurance Company, Inc. 1101 New Hwy. 7 :: Columbia, TN 38401 Customer Service: 1.800.346.6071 To Report a Claim: 1.866.665.1003 For All Other Claims Questions: 1.888.296.7419 Business Hours: Monday-Friday, 8am-4:30pm Central Time Privacy Policy | Refund Policy | Fraud Hotline to report suspected insurance fraud.