Learn more about our commitment to you during the COVID-19 pandemic. My Store We'll put you in another vehicle if you’re not satisfied We offer a full 7 days or less than 500 miles (whichever occurs first) to exchange your vehicle for another one of equal or lesser value. Not satisfied with your car? Has it been a full 7 days or less than 500 miles (whichever occurs first) from the date of purchase? We'll exchange your vehicle. Here's how our used vehicle exchange policy works We promise 100% satisfaction. If – within a full 7 days or less than 500 miles (whichever occurs first) – you don’t absolutely love your vehicle, we’ll exchange it for another vehicle of equal or lesser value. We want you to love your vehicle! Here’s what you need to know to exchange a used car at Car-Mart Our 100% Satisfaction designates an exchange; not a return. Customers may use this service only once per sale. Exchange will be allowed only from the Car-Mart of purchase. Customers may also trade up to a more expensive vehicle but must provide for the increase in required down payment. The vehicle must be returned in the condition as when sold (e.g., undamaged, clean and mechanically sound). No money will be returned. Helping customers like you “They are so great! …the engine light came on due to a gas cap that wouldn’t close as well as one of the tire sensors going out, so I brought it back within their 7-day 100% satisfaction and traded it for a vehicle of the same value. I am so happy with my 2016 Kia Soul and my favorite part is that it isn’t financed for 72 months 😌 “ Summer T. Car-Mart of Benton, AR Have more questions? What vehicles qualify when I go to make an exchange? Are there any time limit exceptions to the 7-day exchange? How do I verify the mileage when wanting to exchange my vehicle? What if I want to exchange for another vehicle that is priced higher than the one I originally purchased? How many times can I exchange my vehicle? How do I exchange my vehicle? Still have questions? We’re here to help. Chat with us or call (866) 819-9944. Shop & Finance Find a Car Find a Location Sell or Trade Get Approved Make a Payment Dare to Compare Products & Services Peace of Mind 100% Satisfaction Service Contract Plus Accident Protection Plan Pay Your Way Hand-Selected Vehicles Financing Options Flexible Trade-In Sell-A-Friend Company About Us Blog Keeping You on the Road File Accident Claim Careers Community Investors Support Contact Us FAQ Connect 1 (866) 819-9944 Subscribe © 2021 America’s Car-Mart, Inc. All Rights Reserved. Terms & Conditions | Privacy Policy