CARE HOMES CAREERS FIND A CARE HOME CONTACT US What quality means to us SCROLL Everyone at Care UK has a personal and professional commitment to providing excellent care We play a leading role in driving improved standards across the social care sector. However, we believe that truly excellent care must start with the individual nurse or carer, their actions, and sense of responsibility. Always improving All colleagues working in a Care UK care home are never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback, and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right, review what happened and apply the lessons learned across Care UK. The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do. Nationwide recognition The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards. Find out more about our success stories on our awards and recognition page. What quality means to me Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below. Andrew Knight, CEO The best care is person-centred care, which is entirely tailored to the needs and wishes of the individual. READ MORE Rachel Gilbert, Director for Care, Quality and Governance Quality means caring for the whole person and providing safe care with empathy, dignity and respect. READ MORE Omar Taylor, Regional Director High quality care starts from the basics: care, kindness, compassion, dignity and respect. It means enabling and supporting each person to make choices in the way that’s right for them. READ MORE Suzanne Mumford, Lead Quality Development Manager To me, high quality care means listening to the individual, their partners, family and friends to support people in the way they prefer. READ MORE TOP About Care UK Press & media Feedback & complaints Careers at Care UK Legal & regulatory information Privacy & data policy Cookies policy Care UK ©2021 - All Rights Reserved Welcome to Care UK. To provide a more relevant experience for you, we use cookies to enable some website functionality. Cookies help us to deliver content tailored to your needs and location and enable you to share that content more easily on social media. For more information, please review our Cookies Policy and Privacy Statement. MANAGE MY COOKIES YES, I'M HAPPY