Contact information Customer service Sales Contact form Contact information Postal address TNNet Oy PO Box 249 40101 Jyväskylä Visiting address TNNet Oy Puistokatu 1 A 40100 Jyväskylä Business ID 0752911-8 VAT Reg . E-mail customerservice@tnnet.fi Customer support, billing, technical support, bug reports, changes to servers. myynti@tnnet.fi New customers, inquiries about services Service numbers, available on weekdays 8-17 010 3091 300 - TNNet Switch 010 3091 301 - Sales and orders 010 3091 302 - Customer Support / Helpdesk 010 3091 303 - Billing service The price of a call is 8.80snt / min when calling from a mobile phone and a landline phone. Response times for service numbers 24-hour emergency service 010 3091 313 - 24/7 Emergency services Note! The main channel of communication for shell / bnc issues is e-mail. We do not accept installation / change requests related to shell / bnc IDs over the phone. Webmail For customers © TNNet Oy 2015

Products and services Equipment room services Telecommunication services Internet connections Merger services Firewall services Consumer subscriptions Cloud services Additional services Telecommunication services Our range of telecommunication solutions is comprehensive. In addition to our own certified backbone network, we work with several other operators. As needed for individuals and businesses From us, you get comprehensive connections for individuals and companies from a single subscription to complete solutions that connect several offices. Equipment room services can also be flexibly integrated into the whole , as well as existing equipment room solutions can be utilized. Safely with a firewall A centralized firewall service effectively takes care of the security of your network solution without tiring. Nationwide, without interruptions We deliver contact implementations nationwide. Our backbone and transmission network has been at least doubled in all important respects. Our backbone network is connected to other telecom operators in Finland through FICIX interconnection points, and the operation of connections abroad has also been verified through several international operators. If necessary, also regardless of location VPN connections can be connected as part of the network solution, which allows you to work even from a quay platform, but with secure data. Our experts will be happy to help you. Feel free to contact our solution sales . Webmail For customers © TNNet Oy 2015