PHS Home Menu Proof our kids get more than a fighting chance Tyler Home About Outcomes GIVING BACK OUTCOMES LEADERSHIP OUR VALUES THE JOINT COMMISSION LEGISLATIVE EFFORTS STATE LEGISLATION FEDERAL LEGISLATION We’ve been measuring outcomes for a long time. TRACKING DATA HELPS US: Identify areas for improvement. Provide patients and other patient caregivers a method to evaluate the quality of PHS’s in-home health care. Document interventions and treatments that are most effective. Evaluate effectiveness of education and training tools. Determine if PHS as well as non-PHS caregivers are providing appropriate care. CLINICAL OUTCOMES Central Line-Associated Bloodstream Infection (CLABSI) Rates The rate of catheter infections in PHS patients is extremely low, even though many PHS patients are chronically ill and receive complex catheter treatments from PHS. DETAILS Education (STAR Kit) The PHS STAR Kit allows caregivers to continually improve their knowledge of equipment use and be prepared to handle emergencies at home. DETAILS Reliability of Staffed HCN Hours Despite the nursing shortage all hospitals, clinics and home care companies are experiencing, the reliability of PHS home care nurses is very high. DETAILS CUSTOMER SERVICE OUTCOMES Shipping Accuracy PHS’s shipping accuracy is consistently greater than 99 percent. DETAILS Customer Satisfaction In surveys distributed throughout the last calendar year, 97 percent of PHS families indicated that they would recommend PHS to a family or friend. DETAILS Our Story Giving Back Our People PHS HEADQUARTERS 2800 Cleveland Avenue North Roseville, MN 55113 COVINGTON, KY » FRANKFORT, KY » MINNEAPOLIS, MN » CLEVELAND, OH » COLUMBUS, OH » DAYTON, OH » AUSTIN, TX » DALLAS, TX » HOUSTON, TX » SAN ANTONIO, TX » MILWAUKEE, WI » © Pediatric Home Service Contact Us HOME COMMUNITY RESOURCES KIDS CORNER TERMS PRIVACY INTERPRETER NONDISCRIMINATION ACCESSIBILITY SITE MAP