Stay up-to-date: Important COVID-19 (Coronavirus) Information for Oregon customers SouthWest Water Company Pay Your Bill Online Sign In Utilities by State Partner With Us Company Careers Contact Community H2ome Oregon Water Utilities Oregon Customer Care Online Payment Now Available VIEW BILL AND PAY ONLINE START OR STOP SERVICE CUSTOMER CARE WATER QUALITY Welcome, customers! For prompt, professional and courteous service contact our customer service representatives to turn your service on/off or with questions about billing, water quality, leaks, water conservation, and more. Our team of professionals is ready to investigate, explain or resolve your service issues. Please note, Cline Butte Utility is operating under the name Oregon Water Utilities – Cline Butte, Inc. and Running Y Utilities is operating under the name Oregon Water Utilities – Mountain Lakes, Inc. Additionally, Cline Butte Environmental, Running Y Environmental, Pristine (Southview), and Brasada Ranch are operating under the name Oregon Water Utilities, Inc. Customer Service Our hours of operation are Monday to Friday 8:00 a.m. to 4:30 p.m. Phone: 877-405-1760 (Toll-Free) (To reach a 24/7 dispatch department for after-hours service emergencies, press #1) Email: ORCustomerCare@swwc.com Pay My Bill ACCESS ACCOUNT AND PAY ONLINE Pay Online Visit our Self Service Portal to pay your bill with Visa or MasterCard debit/credit cards or electronic checks, set up auto pay, and view payment information including total amount due, due date, and last payment amount and date. Pay By Check Checks should be made payable to Oregon Water Utilities and mailed to the address below. Oregon Water Utilities PO Box 6150 Covina, CA 91722-5105 Pay with Bank Direct Payment (ACH) You may have your bill payment deducted automatically from your checking account. This is a free service that saves you time (no more writing checks and stuffing envelopes) and money (no more stamps). Your payment will always be on time, and because it’s made electronically, it’s fast and secure (no lost checks). Get started today! Download and fill out our application (PDF). Turn On Service Use our online portal to start or stop service. Alternately, you may call our Customer Service Department at 877-405-1760 (Toll-Free). Rates and Tariff OWU Mountain Lakes Tariff (pdf) OWU Cline Butte Tariff (pdf) Notices 2020-10-13 UW 183 - OWU ML Customer Notice and Cover Letter (pdf) 2020-10-13 UW 182 - OWU CB Customer Notice and Cover Letter (pdf) Water Quality Reports CCR-Cline-Butte-2020 (pdf) CCR-ECMA-2020 (pdf) CCR-Mountain-Lakes-2020 (pdf) CCR-Pinecrest-2020 (pdf) CCR-Ridgewater-2020 (pdf) CCR-Southview-2020 (pdf) Historical / Archived Water Quality Reports Additional Information Customer Rights and Responsibilities (external link) SouthWest Water Company SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More… Privacy Policy Terms Of Use Contact About H2ome Value of Water Water Infrastructure Learning Center H2ome Experiments Resources Copyright © 2021 SouthWest Water Company · Web Design by Powersful Studios, LLC