Policy on cookie EN Locations Search go to store ... Menu Policy on COOKIES Introduction The website www.carrefour.com (hereinafter referred to as the “Website”) uses cookies in order to allow Internet Users to benefit from the services offered by the Website such as the viewing thereof, optimisation of its use and customisation for individual Internet Users. You can at any time deactivate free of charge cookies for which you have given your consent, using the deactivation options proposed to you and set out below. 1. Definition When visiting the Website, information on browsing via your terminal (computer, tablet, smartphone, etc.) on the Website may be recorded in text files known as “cookies”, which are installed on your web browser. Cookies will be used to ensure recognition of your browser during the life of the cookie and to send back certain information to the Website (for example, a username entered for a session or a choice of language). Only the issuer of the relevant cookie is able to read or modify the information it contains. There are various types of cookies: - session cookies which disappear when you leave the Website; - permanent cookies which remain on your terminal equipment until they expire or until you delete them using your browser’s functionalities. You are hereby informed that cookies may be installed on your terminal equipment when you visit this Website. 2. Objectives Certain cookies are essential to the use of the Website: these are cookies of technical nature used by the Website host for technical network management purposes. Other cookies are used for analysis of Website visits and use in order: - to develop the Website for enhancement of the browsing experience, with the ultimate goal of offering you a Website increasingly suited to your needs; - to conduct studies; - to record your web browser’s display preferences (language used, display settings, operating system used, and so on) and to adjust the presentation of the Website over the course of your visits in accordance with the display or interpretive hardware and software on your terminal equipment as used for browsing on our Website; - to implement security measures 3. Cookies used by our Website The cookies used on the Website are: - Carrefour cookies; - third-party cookies specifically selected by Carrefour for fulfilment of defined objectives. 3.1 Cookies installed by Carrefour Cookies installed by Carrefour are detailed in the following table. 3.2 Cookies installed by third parties Our Website contains cookies issued by third parties as shown in the following table. The installation and use of cookies by these companies are governed by those companies’ own terms and conditions of use which you can examine on their respective websites. 3.2.1 Audience measurement The Google Analytics service used for our website enables us to record visitors and identify how they use the website. It is a statistical tool that allows Carrefour to improve its website by taking into account the needs of its visitors. The data generated by these cookies concern : - your use of the site, such as the pages you have visited ; - your IP address in order to determine the city of connection. This data is immediately anonymized after location and is not communicated to Google. 3.2.2 Cookies forming part of third-party applications on our Website We may add third-party computer applications to our Website to enable us to share content from our Website with others or to inform such others of your visits or your opinions on our Website content. This is specifically the case for the “Share” and “Like” buttons used by social media such as Facebook, Twitter, Viadeo, etc. The social media platform concerned may identify you using this button even if you have not used it when visiting our Website. This type of application button can enable social media to track your browsing on our Website due simply to the fact that your social media account was activated in your web browser (i.e. a session has been opened) while you have been browsing on our Website. We have no control over the processes used by social media to collect information on your browsing on our Website and associated with the personal data they possess. We recommend that you take note of the terms and conditions of use of your data by such social media in order to ascertain the purposes of this use, notably for advertising, and the browsing data they may collect using such application buttons. You should ensure that the terms and conditions for use of such social media enable you to control and restrict their use of your data, notably by configuring your user accounts with those media. 4. Sharing your terminal with other users If your terminal is used by more than one person and where the same terminal has more than one web browser installed, we cannot guarantee with any certainty that the services and advertising directed at your terminal match correctly your own use of that terminal and not that of another user. Sharing your terminal with others and the configuration of your web browser with regard to cookies are matters of personal choice for which you bear responsibility. 5. Consent At the time of your first visit to our Website, you are given a choice between accepting and rejecting use of certain cookies. If you do not wish cookies to be installed on your terminal, a ‘rejection’ cookie will be installed in order to ensure that Carrefour has registered the fact that you are opposed to the use of cookies. If you delete this rejection cookie it will no longer be possible to identify you as having rejected the use of cookies. Similarly, if you allow the use of cookies, a ‘consent’ cookie will be installed. Rejection and consent cookies must remain on your terminal. You can change your choice at any time by clicking here. 6. Cookie management You can manage and change the use of cookies at any time in accordance with the following options: - directly on our Website in the module provided for this purpose, by clicking here, or - using your web browser, or - interprofessional opposition platforms. Important: recognition of your choice to reject the installation of cookies is dependent on the installation of a cookie. As a consequence, if you deactivate all cookies on your terminal or if you change terminals we will no longer know that you have chosen this option. 6.1 Cookie management module A module enables you to choose the cookies you wish to accept and those you wish to reject on our Website. You can access this module, by clicking here to change your preferences at any time. 6.2 Web browser settings You can set your web browser for cookies to be installed or rejected on your terminal, either systematically or according their issuer. You can also use your browser to carry out regular deletions of cookies on your terminal. However, do not forget to set all the browsers on your various terminals (tablets, smartphones, computers, etc.). Management of cookies and your choices will require different settings for each browser. This is described in your browser’s help menu, which will tell you how to make changes to your choices where cookies are concerned. Examples: - for Internet Explorer™; - for Safari™: - for Chrome™; - for Firefox™; - for Opera™. - However, we draw your attention to the fact that if you set your browser to reject cookies certain functionalities, pages and spaces on the Website requiring the use of cookies, will not be available and Carrefour cannot be held responsible for this. To find out more about how to set your web browsers, please visit the website of the National Commission on Information Technology and Liberties (CNIL), the French Data Protection Authority. 6.3 Interprofessional opposition platforms Various professional advertising platforms also offer you the option of rejecting or accepting the cookies used by their member companies. Such centralised mechanisms do not block display of advertising but simply prevent the installation of cookies to enable advertising to be adjusted to match your centres of interest and behaviour patterns. You can for example visit the website www.youronlinechoices.com in order to prohibit the installation of such cookies on your terminal. This website is provided by the digital advertising professionals who are grouped together in a European association, the EDAA (European Digital Advertising Alliance), and is managed in France by the Interactive Advertising Bureau France. You can also find out which companies are registered on this platform as offering you the option of rejecting or accepting the cookies they use to adjust, on the basis of the data they collect, the advertising that may be displayed by your web browser: www.youronlinechoices.com/fr/controler-ses-cookies. This European platform is shared by hundreds of Internet advertising companies and provides a centralised interface to enable you to express your choice to reject or to accept cookies as described above. 7. Protection of personal data In connection with the use of cookies as described here, Carrefour may process personal data concerning you, IP addresses for example, acting in the capacity of data controller. The data collected are essential for fulfilment of the objectives defined for each cookie. They are intended strictly for accredited departments in Carrefour and/or the company issuing the third-party cookies. Personal data concerning you may be transferred to service providers located in third countries that are not members of the European Union, specifically the United States. Such transfers of data are governed: - either by the “Privacy Shield” mechanism, a register maintained by the US administration guaranteeing that the US member companies adhere to a level of protection of personal data equivalent to that required in the European Union; - or by an agreement on cross-border data flows established in compliance with the contractual provisions laid down by the European Commission as currently in force. The data of personal nature collected using cookies will not be retained for longer than is necessary to fulfil the designated purpose of the cookies concerned, and in any event no longer than thirteen months. For more information, notably on how to exercise your rights, please refer to our Policy for the Protection of Personal Data. 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