COVID-19 Accommodation Living with us More than just a room International Students Contact Login Home About us For parents National code of standards National code of standards Sanctuary Students is a member of the National Code of Standards. These are schemes designed to provide a minimum set of professional standards for larger student accommodation providers regarding their accommodation management. This offers students peace of mind in knowing that we follow professional standards of service. The Code ensures that tenants receive good standards of housing management. Disputes and misunderstandings are reduced, and where problems do occur they are resolved quickly. The benefits of living in student accommodation which complies with the Code include the following: Your contract is clearly written stating your rent amount and any other fees that you need to pay for, such as a deposit Your accommodation is ready for you when you arrive Your accommodation, including all furniture and fittings are in a reasonable condition Your accommodation is secure Repairs and maintenance will be carried out within agreed timescales Your accommodation complies with health and safety standards which covers such things as fire prevention and electrical safety If a deposit is charged, you will know what it is for and it will be returned to you promptly at the end of the year with a clear explanation of any deductions A set procedure is in place to deal with disputes and complaints effectively. Sanctuary Students are proud members of the National Code of Standards. For further information, visit the National Code’s website Sanctuary Students About us Contact us For Parents Business Partners Accommodation Book a room Living with us Summer accommodation Refer a friend Other Accept an offer Arrange a viewing Report a repair Covid-19 Update Select Language English Afrikaans Albanian Amharic Arabic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Cebuano Chichewa Chinese (Simplified) Chinese (Traditional) Corsican Croatian Czech Danish Dutch Esperanto Estonian Filipino Finnish French Frisian Galician Georgian German Greek Gujarati Haitian Creole Hausa Hawaiian Hebrew Hindi Hmong Hungarian Icelandic Igbo Indonesian Irish Italian Japanese Javanese Kannada Kazakh Khmer Korean Kurdish (Kurmanji) Kyrgyz Lao Latin Latvian Lithuanian Luxembourgish Macedonian Malagasy Malay Malayalam Maltese Maori Marathi Mongolian Myanmar (Burmese) Nepali Norwegian Pashto Persian Polish Portuguese Punjabi Romanian Russian Samoan Scottish Gaelic Serbian Sesotho Shona Sindhi Sinhala Slovak Slovenian Somali Spanish Sudanese Swahili Swedish Tajik Tamil Telugu Thai Turkish Ukrainian Urdu Uzbek Vietnamese Welsh Xhosa Yiddish Yoruba Zulu Privacy statements Terms of use Accessibility Cookie policy Sitemap Sanctuary Students is a trading name used within Sanctuary Group. © 2021 Sanctuary Group. All Rights Reserved. Company address: Chamber Court, Castle Street, Worcester, WR1 3ZQ | Company No. 05025230 Phone us: 0300 123 5050 | Slavery and human trafficking statement (PDF 100KB) Cookies By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Read our Cookie Policy Accept All Cookies Settings