METROALERT APP ABOUT THE APP MetroAlert is a lifesaving app that can reduce response time by up to five minutes. When air transport is needed, hospitals and first responders can use MetroAlert to instantly notify one of Metro Aviation’s bases and send GPS coordinates using the “Helo Alert” function. MetroAlert utilizes encrypted SSL transmission through a desktop application. First responders receive real-time updates on the estimated arrival time of the aircraft, and communication center personnel have the ability to add other users to active transports, for instance a cardiologist or ER doctor. App users in the field also have the ability to send photos to the communication center, without that photo being stored on their phone. The app provides a secure connection for transmitting messages. When data connectivity is limited, the app will revert to SMS messaging, but not before warning the user that they are no longer using a secure connection. MetroAlert is free to Metro’s operations customers and currently available in the app store for the iPhone and Android devices. MetroAlert may be utilized by any EMS partner within the service area of a Metro Aviation customer. Click here for the web-based version of the software. INTER-FACILITY TRANSFERS MetroAlert is not just a smartphone app. Utilizing a desktop application, referring facilities can quickly and easily request transports using a custom form that gives the transport team all the information they require to take off. The facility will receive the same ETE details as first responders and can continue to communicate with the communication center during transport. DOWNLOAD BROCHURE Metro Aviation is constantly growing our capabilities and expanding our reach. Metro holds more than 30 Supplemental Type Certificates (STC) and completes about 35 aircraft each year for U.S. customers and global clients. COMPANY Our Story Meet Our Team Resources METRO COMPANIES Helicopter Flight Training Center PAC International RESOURCES Careers at Metro Our Services Metro Media Metro Publications CONTACT 800.467.5529 318.222.0503(fax) 1214 Hawn Avenue Shreveport La, 71107 Copyright 2020, Metro Aviation Website by Ruby Shore Software