Search MENU Mail us Schedule a call DIGITAL MAILROOM SERVICES The journey towards future-proofing your business starts with the digital mailroom. Transform inbound and outbound mail with SPS’s outsourced digital mailroom solutions. Download Whitepaper HOW SPS IMPLEMENTED MEASURES TO MAINTAIN BUSINESS CONTINUITY FOR A FINANCIAL SERVICES CLIENT. DOWNLOAD CASE STUDY Share THE VALUE OF A DIGITAL MAILROOM The modern consumer expects to be able to contact a company 24/7 from the device of their choice and get a fast and accurate reply. However, volumes of white mail and faxes remain high, still accounting for the majority of inbound documents for the mailroom. Companies struggle to cope with this influx in a hybrid digital-physical environment, which leads to disjointed processes, slow responses, and poor customer service. As workplace cultures become increasingly agile, organizations also need mailroom solutions that can support remote workers in a more decentralized structure. In case of disruption, firms have to maintain business continuity and ensure they can secure vital information. By digitizing incoming mail, companies can build operational resilience, improve service levels, and accelerate their digital transformation in order to remain dominant in a fast-paced market. FACTSHEET 03.08.2020MAILROOM OUTSOURCING SERVICESThe factsheet summarises the four key approaches for mailroom outsourcing. Factsheet (PDF) SPS DIGITAL MAILROOM SERVICES With SPS’s Digital Mailroom Services, costs for mail handling and document management are cut significantly. SPS’s Digital Mailroom Services allow companies to manage both physical and digital communications in a seamless, end-to-end, automated mailroom solution. Physical mail is automatically scanned, digitized, and categorized by our omni-channel software, before being delivered directly to the recipient/s via our secure management platform. This means that if employees are travelling, working remotely or are permanently spread across multiple locations they can still receive their mail efficiently and quickly. Digitizing inbound mail helps to reduce paper usage and allows information to be transferred quickly throughout the company. Our archive Document Scanning Service means paper documents are available reliably and on demand as digital files, creating robust regulatory processes. Digital communications can also be managed through the same centralized system. By leveraging advanced technology like intelligent automation and machine learning, SPS can process high volumes of communications with maximum efficiency and accuracy. Managing both physical and digital communications in a single solution allows companies to operate effectively in a hybrid mailroom environment. Customers can also switch easily between channels, providing a personalized service that fits their own preferences. SPS'S DIGITAL MAILROOM SERVICES INCLUDE Mail scanning File categorization Archiving systems Records management Intelligent Automation Omni-channel output Full audit trail End-to-end security TALK TO US about how SPS can digitalize your mailroom operation today! VIDEO 15.01.2020CUSTOMER REFERENCE: MAKE OR BUY – DIGITISATION AT SANITAS THE BENEFITS OF SPS’S DIGITAL MAILROOM INCLUDE IMPROVED PERFORMANCE Information can be transferred in a ‘workflow ready’ format to any member of the organization, across the globe, in seconds. While we take care of your mailroom, you can focus on your core services. COST REDUCTION With a digital mailroom, there is reduced need for office space, storage and infrastructure which cuts operational expenditure. BUSINESS CONTINUITY Communications can be easily transferred across the organization even if workers are located in different places, work from home or travellingfrequently. HIGHER PRODUCTIVITY Through automation, SPS can significantly reduce mail handling times, resulting in higher employee productivity. INCREASED TRANSPARENCY Digital communications provide a full audit trail. Companies can also digitally archive important documents and demonstrate compliance even in highly regulated industries like healthcare and insurance. ACCESS INNOVATION By partnering with a single vendor, clients can access SPS’s advanced technology and prepare for digital transformation. A digital mailroom helps ensure compliance in tightly regulated industries, and paves the way for wider digital transformation throughout the business. DOWNLOAD WHITEPAPER CASE STUDY MAILROOM & OFFICE SERVICES MANAGEMENT FOR A FINANCIAL INSTITUTION READ CASE STUDY 123 CUSTOMER TESTIMONIALS With Swiss Post Solutions we have more than 99% of documents digitally available for case management same day. CIO, Insurance company See all case studies RELATED SOLUTIONS MAILROOM OUTSOURCING SERVICES Deploy on-, off-site, remote or mobile Mailroom Service delivery with us Discover More PHYSICAL MAILROOM On- or off-site, SPS can manage your physical mailroom to improve efficiency, enhance security and streamline mailroom workflows between multiple locations. Discover More OFFICE SERVICES OUTSOURCING SPS can manage administrative and time-intensive tasks to allow your skilled workforce to focus on business-critical duties. Increase productivity and reduce costs by outsourcing office services. Discover More OR CONTACT US FOR MORE INFORMATION +49 (0) 951- 91 68 100 CONTACT US WE ARE HAPPY TO PROVIDE YOU WITH MORE INFORMATION! (1/3) Salutation * Mr Ms Mrs CANCEL MORE DETAILS INSIGHTS FROM OUR KNOWLEDGE CENTER Explore the latest insights, articles, videos and content from our Knowledge Center. CASE STUDY 4 Minutes 14.11.2021UPGRADED DOCUMENT SERVICES WITH REDUCED COSTS CASE STUDY 4 Minutes 19.10.2021DOCUMENT PROCESSING FOR DISEASE MANAGEMENT PROGRAMS (DMP) CASE STUDY 4 Minutes 18.10.2021MAILROOM, SHIPPING & LOGISTICS SOLUTION TO UPGRADE SERVICE Discover more NEWSLETTER Sign up for our free newsletter to receive Swiss Post Solutions latest information. SUBMIT Imprint Disclaimer Privacy Policy Cookie-Setup Accessibility Follow us PRIVACY SETTINGS We use cookies and other tracking technologies to make our website as user-friendly as possible, to display personalized content and targeted advertising, and to analyze traffic to our website. You can find further information in our Privacy Policy Please click on 'Change settings' if you wish to change your preferences or refuse all cookies except those required for proper functioning. By clicking the 'Enable all and continue' button, you enable and accept all data collections. Change settings ENABLE ALL AND CONTINUE