Affiliations FAQ Career Contact Web Pay To be an industry leader through superior client service, dignified account management and innovative technology integration. ARSI prides itself on and is committed to providing ethical and professional collection services to its clients. Community Involvement ARSI actively participates in the communities where it operates. ARSI takes its reputation for professionalism very seriously, the collection staff is continuously monitored and trained to ensure that they are executing their duties to ARSI's high standards. If you believe that you have been subjected to unfair or harassing treatment by any of its employees, ARSI urges you to contact our Compliance Department directly online. Click here to send a message or toll-free at 888-395-ARSI, ext. 1643. Any feedback, comments or criticism will help us continue to maintain our level of commitment. Affiliations ARSI prides itself on our affiliations! BBB Better Business Bureaus ACA International Frequently Asked Questions ??? I received an letter from you; what number can I call with questions? You can contact ARSI at 1-888-395-ARSI (2774). A Customer Service Representative will review the situation and answer any questions you have. Please reference the account number. I have been notified about an outstanding debt; what are my payment options? Payments can be made to ARSI online at https://www.arsiwebpay.com. Please contact a Customer Service Representative at 1-888-395-ARSI (2774) if you would prefer to pay over the phone, with a wire transfer, or to send a check by mail. How secure is your website? Very secure; our web payment server arsiwebpay.com and Client Access Portal both use Transport Layer Security (TLS) Certification to encrypt all sensitive data between communicating computers. Career Opportunities Thousand Oaks Call Center - California Collections Experienced and seasoned collectors for high and medium balance consumer and commercial desks available. Most competitive compensation scale in the industry. Trainee positions are also available. Salary + comm, Med/Dental/401k & more. Administration Salary + comm, Med/Dental/401k & more. Management Salary + comm, Med/Dental/401k & more. Apply Online OR Send your resume and cover letter to: ARSI Human Resources Attn: Vanessa Reyes 555 St. Charles Drive, Suite 100 Thousand Oaks, CA 91360 OR Phone: 805-379-8500 Ext. 1063 Fax: 805-496-7623 Message: Click here to send a message Contact Thousand Oaks, California Corporate Headquarters 555 St. Charles Drive, Suite 100 Thousand Oaks, CA 91360 Phone: 805-379-8500 Fax: 805-379-8530 Sales Contact Message: Click here to send a message Phone: 888-395-ARSI EXT 1633 Human Resources Contact Vanessa Reyes Mailing Address: 555 St Charles Drive, Suite 100 Thousand Oaks, CA 91360 Phone: 805-379-8500 Ext 1655 Fax: 805-496-7623 Message:Click here to send a message Complaints/Concerns Contact Message: Click here to send a message Disputes Message: Click here to send a message Notice for NYC Residents: (1) American Recovery Service Incorporated conducts its business in English and does not provide any language access services or translations in any other language; (2) The New York City Department of Consumer Affairs provides a translation and description of commonly-used debt collection terms in multiple languages on its website, www.nyc.gov/dca. For NYC Resident CITI customers only, American Recovery Service Incorporated offers the following foreign language access services: • collection letters in Spanish; • customer service representatives who collect or attempt to collect debt in Spanish; • any communication between the consumer and ARSI translated into Spanish. Privacy Statement | California Privacy Request (CCPA) American Recovery Service Incorporated. All rights reserved. We are a debt collector attempting to collect a debt and any information obtained will be used for that purpose.