language US | EN expand_more News Events Investor Relations Careers menu Menu Search search The Future of Financial Services Share share We are now at the beginning of a fourth industrial revolution driven by technology that will transform the way we work and live. We believe in the coming years more jobs in financial institutions are at ‘high risk’ of automation than any other skilled industry. Financial institutions are and will continue to be top targets of cyberattacks, and fintech continues its powerful disruption of the industry; now supplemented by insurtech and regtech. All of these developments meet at the intersection of people and technology. In this rapidly changing environment, financial institutions will have to adapt to a new future where lines will be blurred across sectors and industries and work will be deconstructed. Download Title File Type File Size The Future of Financial Services Brochure PDF 2.8 MB Latest From Our Blog Blog Post Does the Law of One Price apply to insurance? Blog Post 3 drivers of epic risk culture failures Blog Post CRO ‘elevator speeches’ for strategy meetings Featured content The future of work in financial institutions We are at the beginning of a 4th industrial revolution driven by technology, transforming the way we work and live. How will this affect financial institutions? The algorithmic future of regulation Algorithms have fundamentally changed how financial markets operate and soon they will change every aspect of regulation: people, processes and technology Using technology to help rebuild trustworthiness in the insurance industry Have the actions of insurance companies eroded trust and pushed consumers towards the notion that defrauding insurance companies is socially and morally acceptable? Redefining negotiation: a social process in which we can all excel We all negotiate every day – for the last space in the lift, for whose turn it is to cook dinner or simply for a lie-in. So why do we hesitate over negotiating pay? Also of interest Game on: the potential for gamification in asset management By David Bird, Head of Proposition Development, LifeSight, Willis Towers Watson Mixed perceptions of the 'Me Me Me Generation' also include their finances. Millennials are saving but for different reasons than their parents. Read the article The future of leadership By Stephanie Rudbeck and Hannah Mullaney, Managing Consultant, Saville Assessment The job of a leader is changing. How do we best identify the leaders of the future? Read the article The future of wellness programmes By Rebekah Haymes, Senior Consultant and Gaby Joyner, Director, Willis Towers Watson The workplace is evolving, accelerated by technology, and wellness initiatives need to keep up: what was good a few years ago is no longer sufficient. Read the article Cyber risk: it's a people problem, too By Adeola Adele, Director, Integrated Solutions & Thought Leadership, Global Cyber Risk and Michael O'Connell Head of Financial Institutions Group, North America, Willis Towers Watson It is estimated that the global cost of cybercrime will reach US$6 trillion annually by 2021 and it's time to acknowledge that cyber is a people problem too. Read the article How insurtech could alter the foundations of risk: capital matching By Andrew Newman, President, Global Head of Casualty & CEO Alternative Strategies and Andrew Johnston, Global Insurtech Research and Outreach Lead, WillisRe Growth in the insurtech space is not slowing down; in fact, Q2 2017 represents the single highest insurtech funding volume of any quarter. Read the article Technology risk in insurance: why carriers can't stay stationary for long By Geoff Werner, Telematics Global Product Leader, Willis Towers Watson Few sectors of the insurance industry have been more broadly exposed to technological risks and opportunities in recent years than the motor insurance market. Read the article Regulators are getting 'up close and personal' – with everyone By Francis Kean, Executive Director, Finex, Willis Towers Watson Following criticism of their ineffectiveness during the financial crisis, regulators have switched to establishing the personal accountability of individuals – at all levels Read the article The future of jobs within investment management By Jim Ward, Senior Consultant, Global Financial Services, Talent & Rewards, and Greg Kuczaj, Director Willis Towers Watson The increase in non-traditional investments have increased the expertise needed in the investment management industry as well as risk and compliance oversight. Read the article A day in 2040: where blockchain could take us By Richard Magrann-Wells, Fintech Leader, Financial Institutions Group, Willis Towers Watson Blockchain is more than science fiction. While you may not need to understand the mechanics behind this surprising technology, you need to understand that it is likely to drastically change our lives over the next 20 years. Read the article Related solutions Cyber Risk Management Financial Institutions Contact Us About Us People Risk Capital News Insights Events Investor Relations Careers Office Locations Social Media Contact Us Sitemap Global Website Privacy Notice Terms of Use Accessibility Statement Cookie Notice Cookie Preferences Code of Conduct Do Not Sell My Personal Information Copyright © 2021 Willis Towers Watson. All rights reserved.