REGISTER | LOGIN Need Help? Call 01457 874 999 REMOTE SUPPORT Connecting your DVR/NVR to the Internet? We can help! Technical Support Remote Support Network Security Downloads If you need to view a DVR/NVR over the internet or on a smartphone and require assistance with computer or router configuration we can help. Using a secure 256 bit SSL encrypted connection we can log directly into your computer and assist with all your DVR/NVR networking issues including setup, DDNS, Port forwarding & Smartphone connection. We use secure screen-sharing technology to enable us to easily view and remotely control a computer during a networking support session. HOW IT WORKS LogMeIn Rescue software uses secure screen-sharing technology to enable our technical team to easily view and remotely control a computer during a networking support session. What You Need To Do: Ensure an engineer is on site Make sure your computer and DVR are connected to the same router with internet access Ensure you have your router username and password details (Please note: This is not your Wi-Fi password) REMOTE LOG IN Call technical support on 01457 874 999 who will issue a 6 digit PIN code. Enter your 6-digit code Please read the following terms & conditions: Cop Security accepts no responsibility in the event of any future problems with your computer, router or network. All remote sessions are recorded for quality and training purposes. When using this service you are confirming that you agree to these terms. This service is only available to our customers and we are unable to deal with queries from any other users. Home About Us Returns Technical Support Warranty Terms & Conditions Your Excel Pricelist Contact Us ISO 9001 CERTIFIED ©Weststone Ltd 2021. All rights reserved | Privacy Policy