MINDFUL BY BLUE KC Healthy mind, healthy body, healthy you Every day, the numbers rise. And all too often, conditions like depression, anxiety and substance use go untreated. We know it can be hard to admit you need help and even harder to get it. And that’s why we have enhanced the behavioral health services provided in member health plans with Mindful by Blue KC. Mindful by Blue KC is a behavioral health initiative dedicated to reducing the stigma around behavioral health in our communities while making care more accessible and affordable. We’re here to give our members the care and support they need. ABOUT BEHAVIORAL HEALTH Explore available behaviorial health services for Blue KC members MEMBER SERVICES YOUR MINDFUL ADVOCATE One phone call can match you to the right care and services In a unique role exclusive to Blue KC health plans, there is a Mindful Advocate in your corner who is available to help 24/7. And as a Blue KC member, all you have to do is reach out. It’s incredible to have one person to call for all your behavioral healthcare needs. A Mindful Advocate is here to support you. Match you to the right care and services. Guide your care plan. And get you on the path to feeling better. A Mindful Advocate can help members access tools including in-person, text, online therapy, and virtual visit options specific to the members behavioral healthcare needs. To talk with a Mindful Advocate call 833-302-MIND (6463) Or call the behavioral health number on your member ID card. Mindful Advocates are licensed behavioral health clinicians who are experts at: Listening Navigating care Crisis management Benefits guidance Connecting you to care Follow-up Learn more about our Mindful Advocates WHY THIS MATTERS If you’re dealing with a behavioral health issue, you’re not alone 61% of workers say their mental health affects productivity. Mind Share Partners' Mental Health at Work (2019 Report) 41% of Americans with an untreated mental health issue this past year. Mental Health First Aid study (2019) 400m workdays lost to depression per year in the U.S. "The Cost of Ignoring Mental Health in the Workplace," Forbes (2019) SUICIDE PREVENTION AND AWARENESS Suicide Facts and Figures Suicide is a large and growing public health problem, and is the 10th leading cause of death in the United States. It was responsible for more than 48,000 deaths in 2018, resulting in about one death every 11 minutes. MEMBER SERVICES Help comes in many forms No matter what you're facing, the right treatment is the key to getting back on track. As part of your Blue KC health plan, we'll match you with the appropriate behavioral healthcare for your needs and life situation. VIEW SERVICES SUPPORTIVE RESOURCES Tools and Information VIEW ALL IMPORTANT CRISIS PHONE NUMBERS How to seek help in a time of crisis Blue KC members can talk with a Mindful Advocate by calling 833-302-MIND (6463), or the behavioral health number on your member ID card. The Crisis Text line offers free, 24/7 support from anywhere in the U.S. Text HOME to 741741. The National Suicide Prevention Lifeline provides free, 24/7, confidential support for people in distress. For help, call 1-800-273-8255. In case of a medical emergency, always call 911. An independent licensee of the Blue Cross and Blue Shield Association © 2020 Blue Cross and Blue Shield of Kansas City. All rights reserved. BLUEKC.COM PRIVACY POLICY TERMS OF USE