SINCH NAMED A CPAAS LEADER IN IDC MARKETSCAPE LEARN MORE Close notification CTA Talk to an expert Menu CHATLAYER Create smart bot conversations effortlessly Engage and delight your customers 24/7 with human-like, personalized voicebot and chatbot conversations. Talk to an expert Always-on engagement at scale Automate customer care Deliver always-on, quick, and effective customer support at scale. Drive conversations Engage customers on their favorite messaging channels with relevant conversations that convert. Keep it personalized Create a 1:1 experience effortlessly - our platform integrates seamlessly with your back end! Build human-like voice and chatbots in no time From lead generation to customer support, our intuitive platform and templates for banking, insurance, food delivery, HR, and customer care make it easy to build chatbots for any use case. Add intents, expressions, and more in just a few clicks! Your AI bot is automatically retrained - and it's available in more than 100 languages! Talk to an expert With Chatlayer customer satisfaction of fully automated tickets rose significantly to 94,5%. We were able to integrate the Chatlayer platform easily with our existing CRM platform. Mariana Leite Head Of Commercial at iFood 94,5% prev next Enable conversations on any channel Engage customers with SMS, MMS, RCS, WhatsApp, Apple Business Chat, Facebook Messenger, and more with our Conversation API. Set it up in less than five minutes and you’re done! Push data easily between systems and scale as you grow with our user-friendly webhook API on the front or back end of any web-based application. See documentation Build smart bot conversations with an award-winning platform 100% user-friendly Build a chatbot in just a few clicks without any coding skills - it's as easy as 123! 100+ languages Choose from 100+ standard languages - no need to switch interfaces or retrain your bot! Scale effortlessly Our self-balancing cloud clusters can handle more than 10,000 messages at a time. Built for privacy Your data is safe with us. We recognize PPI and give clients full control over stored data. Optimize as needed Analyze and improve chatbot flows and conversations on a granular level via our powerful, user-friendly dashboard. Go omnichannel Engage on the world's most popular channels by adding chatbots to your apps or software with our webhook API. Integrate smoothly Integrate with all major CRM, ticketing, and contact center solutions. Use our API to integrate with your own software. Start voice conversations Connect a phone number to your chatbot to create a dynamic voice experience! Got questions? Do I need coding skills to build a bot? How do I build a good bot? How does it work? Scale your conversations with powerful AI chatbots and voicebots Campaigns Create and deliver personalized mobile messaging campaigns that transform brand experience. Learn more Engage & Manage Create campaigns and conversations using interactive formats, chatbots, and rich, personalized content. Learn more Contact Let your customers chat with live agents via mobile messaging. Learn more Contact Pro Enable comprehensive omnichannel customer service experiences. Learn more Get more insights E-book Raise your voice Get the e-book E-book 7 things to consider when choosing an AI platform Get the e-book View all insights Ready to go conversational? Build your own AI-powered voice and chatbots! Home Talk to an expert Americas - Atlanta, GA, USA +1 470 300 8394 Mon-Fri 9am-6pm EST EMEA - Stockholm, Sweden +46 8 446 828 03 Mon-Fri 9am-6pm CET APAC - Singapore +65 315 83155 Mon-Fri 9am-6pm UTC Footer PRODUCTS SOLUTIONS COMPANY © 2021 Sinch All Rights Reserved Footer Utility Privacy Policy Security Messaging Compliance Cookie Statement Legal Terms Glossary Social LinkedIn Youtube Twitter Facebook Instagram Life is better with cookies. Most people would agree cookies make life better. For us, they help us make our site and marketing better. But if you don’t like cookies, that’s cool – you can let us know by clicking the settings button! Accept all cookies Cookie settings