ABOUT US SOLUTIONS PARTNERS RESOURCES BLOG CONTACT All Posts SAP HANA Digital Transformation Ask Approyo Log in / Sign up Approyo Sep 24 3 min read Creating an Interconnected World With SAP S/4HANA Every day more and more devices are connected globally. We make calls, send texts, scroll the internet, and work from these devices every day. According to Bankmycell's September 2021 Mobile User Statistics, there are exactly 5.28 billion people in the world who own mobile devices. In this new digital age, our devices have become vital to our way of life. These devices run through service providers, also known as carriers. Our TVs, Radio stations, computers, and smartphones are all run on networks designed to transfer information and data. This Data can be transferred through wire, radio, optical, or other electromagnetic systems, which is how we receive video and audio. The companies who make this communication possible are a needed resource to consumers, which means they must have proper solutions in place to meet those demands. To succeed in this market, they will need to ensure they are maximizing their operational efficiencies while defining and delivering new revenue-generating services to drive profitable growth. To execute on this, telcos will not only need to reengineer their business processes, but they will also have to evaluate if they have the right technology platform that can deliver on that vision. Over 80% of consumers would be affected negatively by a poor customer journey and would consider alternatives to a brand, according to SAP. Telecommunication providers must maintain efficient operations to ensure the happiness of their customers, but to also compete effectively with over-the-top (OTT) players such as Apple or Google, which take away from core revenue by delivering services on operators' network infrastructures. There are many growing technologies adding to the telecommunications industry: Machine Learning, AI, IoT, blockchain, and one of the fastest growing services being 5G, which is projected to reach a revenue of $1.5 trillion by 2026. Companies such as Verizon, Swisscom, Megafon, Tescco, and Vodafone are using these technologies along with SAP S/4HANA. SAP S/4HANA serves as an all-in-one platform for your applications and data. Thousands of customers across all industries use SAP software for their business operations. Over 4,500 telecommunication companies use SAP. In fact, 94% of telcos in the Forbes Global 2000 are SAP customers, and 10 of the top 10 global telcos use SAP. SAP Telecommunications is a solutions package built on one platform that integrates various business applications. It performs old operations tasks along with the implementation of new efficient processes. The platform provides functionality and productivity-building tools and includes an exhaustive range of industry-specific functions related to manipulative sales and order management, convergent billing, and SAP Customer Relationship Management (CRM) techniques. Here is how Telecommunication companies using SAP S/4HANA benefit from using the Intelligent Enterprise: Margin assurance: Communication Service Providers gain deeper insights into margin contribution at the subscriber, service, and subscription levels by analyzing customer data, service, and asset data to identify unprofitable customers and rate plan combinations. Streamlined Financial Operations: A tightly integrated supply chain, and flexible rating, charging, and billing applications are needed to bring new services to market quickly. Higher Customer Satisfaction: By understanding customer preferences through analyzing X and O data on subscriber service consumption, behaviors, preferences, and interactions, CSPs can develop advanced insights into their customer base and develop targeted products, offers, and campaigns to boost profits. IoT business and technology services: By combining IoT, 5G, and local compute, CSPs can make better business decisions in real-time, helping drive digital transformation in other industries (such as utilities) by harnessing sensor data from IoT-enabled assets and devices to deliver scalable solutions for connectivity, insight, applications, and processes. As an example, easily track equipment and spare parts along the supply chain in real-time. Artificial Intelligence and Machine Learning: Predict and automate network performance optimization, eliminating repetitive manual tasks and enhancing employee productivity. SAP S/4HANA users Achieve: 44% reduction in unplanned downtime 28% higher return on assets 25% increase in first-time fix rate 15% Reduction in inventory levels for network assets 4% Reduction in network asset lifecycle cost 95% Faster quote-to-order process when quotes are configured by an AI-based configurator 46% Fewer customer complaints when real-time order, billing, and invoicing are available 20% lower total cost of ownership Want to learn more? Contact Approyo today to learn how S/4HANA can transform your telecommunications business. #SAPHANA #SAPS4HANA #S4HANA #S4HANAcloud #SAPcloud #SAPERP #SAPpartner #MSP #ERP #SaaS #SAPHANAApproyo #Telecommunications #Telcom #Techblog SAP S/4HANATelecommunicationstelecomtelco Digital Transformation • SAP S/4HANA 0 views 0 comments Post not marked as liked Request a Consultation ABOUT APPROYO Powered by Approyo Partners Events Careers Privacy Policy RESOURCES Webinar Whitepapers Case Studies Newsletter Blog SOLUTIONS Cloud Ignite SAP HANA SAP S/4HANA SAP Leonardo SAP Hybris SAP GRC CONTACT US +1-(414)-301-9694 Info@approyo.com 13100 West Lisbon Rd, Suite 600, Brookfield WI, 53005 Privacy Policy © Approyo 2020