Home » About Us » Our Stories Our Stories Read stories of how our people apply heart and science to solve complex challenges, deliver breakthroughs in the face of the toughest obstacles, and make the world a healthier place for patients everywhere. How two college kids took a dorm-room idea all the way to clinical trials. Meet Justin & Joshua How a small non-profit teamed up with a global manufacturer to bring their ALS drug to clinical trials. Meet Chris How viral vector technology is rapidly scaling up to enable one miracle after another. Meet Katie How one brave patient went from the heart transplant list to climing the mountain trails. Meet Linda How a combination of medicines helped one man take back his life, and inspire us all. Meet Pete & Lisa How spring break had to wait a little longer, so a baby could have a better shot. Meet Holli How leveraging a global network delivered big results. Meet Mike How digging deep into Canadian regulations got a client's medication onto shelves in Brazil. Meet Jigal & Jessica How a family's perseverance helped them reach a seeemingly unattainable goal. Meet the Tubesings How one incredibly brave kid inspired a one of a kind clinical trial. Meet Nicole & Gavin How speaking a third language helped win the race to market. Meet Hui How one split-second decision made a difference for thousands of patients. Meet Marcus How wasted material inspired saving time and money. Meet Adamou How short-term flexiblity enables long-term success. Meet Whitney How taking the edge off a crystal gained an advantage. Meet Sanjay How a combination of teamwork, heart, and science ensured thousands of patients around the globe didn't go without medicine. Meet Angie How on any given day, a suit jacket can become a lab coat. Meet Mike How a small startup was able to scale up, without losing their precious material. Meet Jeff How monitoring the bottom line inspired a leading-edge solution. Meet Michael How a simple process built perfect performance. Meet Shawn How a global network provides a genuine advantage. Meet Isabelle How in a culture of knowledge sharing, a mentor paved the way to success for their mentee. Meet Emily & Jessica Justin Klee Amylyx Pharmaceuticals Joshua Cohen Amylyx Pharmaceuticals UNITED WITH START-UPS & STRENGTH API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW TWO COLLEGE KIDS TOOK A DORM-ROOM IDEA ALL THE WAY TO CLINICAL TRIALS. — When Justin and Josh met in the Brown University dorms, they had no idea that they would one day be providing potential hope to patients with ALS around the world. With a shared passion for biomedicine and neuroscience, they began brainstorming solutions for neurodegenerative diseases. One of their first ideas was to treat two neuro pathways simultaneously, and they quickly received promising results. But how can two young innovators enter the complex world of pharmaceutical development and clinical trials? They formed a company, Amylyx Pharmaceuticals, Inc., and found their way to Thermo Fisher Scientific. Together, Thermo Fisher and Amylyx worked seamlessly to solve development and manufacturing challenges. Eight years later, the innovative solution Justin and Josh dreamed up from their dorms, is now in clinical trials and shows promising evidence of slowing disease progression and extending life for patients with ALS. Chris Goss Head of Pharmaceutical Development Services, Florence, SC SOLVED WITH SOLIDARITY & SCALE API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A SMALL NON-PROFIT TEAMED UP WITH A GLOBAL MANUFACTURER TO BRING THEIR ALS DRUG TO CLINICAL TRIALS. — Before she lost her own battle to ALS in 2003, Jenifer Estes started Project ALS, raising over $17 million dollars for the non-profit in hopes of a breakthrough in the fight against Lou Gehrig’s disease. As her family continued the quest, in 2019, they got a hit with a new compound that seemed to stop or even reverse motor nerve damage. The promising new drug would need to begin trials immediately, but as a non-profit, all they had was a half gram of material and a journal article, and the deadline was approaching quickly. That’s when Chris and his team at Thermo Fisher Scientific sprang into action. They worked around the clock to come up with an ingenious solution to scale a half gram of material into a kilo of purified product suitable for clinical trials. Now, with more than enough material in clinical trials to potentially treat or cure one of humanity’s most pernicious diseases, there’s hope for ALS patients. Katie Shannon Senior Director of Engineering, Viral Vector Services, Cambridge, MA MADE WITH COMMITMENT & CAPACITY API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW VIRAL VECTOR TECHNOLOGY IS RAPIDLY SCALING UP TO ENABLE ONE MIRACLE AFTER ANOTHER. — The promise of viral vectors has been pursued for over two decades. But in the last few years, this transcendent technology that’s targeting over 200 diseases has finally started to create real treatments and possible cures. This sudden momentum has put Katie and her team to the test. With major capital investments, they’ve built out Thermo Fisher’s Viral Vector capacity in just under 30 months, across three locations. Katie has had to customize these locations to the new and innovative technology, and constantly shifting demands. As she says, “we’ve literally had to move walls while we’re in the middle of building them.” But nothing stops her and her team. Not even 50 tons of boulders discovered beneath a construction site. In spite of the obstacles, she and her team build for maximum flexibility, even with the demands of the most precise science on the line. With three viral vector manufacturing sites and more on the horizon, engineers like Katie and her team are paving the way for pharma and biotech companies to bring new treatments to market, and potentially save millions of lives. Linda Heart Transplant Patient MADE FOR TRANSPLANTS & TRANSFORMATIONS API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW ONE BRAVE PATIENT WENT FROM THE HEART TRANSPLANT LIST TO CLIMBING THE MOUNTAIN TRAILS. — “It felt like getting kicked in the chest by a horse.” That’s how Linda described the shock she received from her implanted defibrillator when she had one of her yearly “mini heart attacks.” Her once active life was getting smaller and smaller as her heart continued to fail. Unable to even walk to meetings at her office without fatigue, she waited 2 ½ years on the heart transplant list, until one day there was finally a match. But there was a twist. Linda would receive her new heart from a brave woman who was expecting a lung and heart transplant of her own. Both transplants would happen in a matter of hours, so Linda proceeded to the hospital for one of the rarest procedures in surgery – a Domino Transplant. Hours later, with the donor heart beating steadily in her chest, Linda could feel a strong, healthy pulse for the first time in 15 years. At first the road to recovery would be challenging for Linda, managing over 40 doses of medications each day. But now, thanks to new, innovative drug products, she relies on just a few – many of which are manufactured by Thermo Fisher. And a year later, she hiked to the top of Angel Falls, Venezuela, with nothing but a backpack, a bottle of water and healthy heart full of new possibilities. Pete and Lisa Beerse MADE FOR HOPE AND HEROES API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A COMBINATION OF MEDICINES HELPED ONE MAN TAKE BACK HIS LIFE, AND INSPIRE US ALL. — On a quiet Sunday afternoon, Pete and his wife Lisa took a moment to sit on a porch swing and relax. A small piece of wood holding the chain broke and they fell backwards causing Pete to break his neck. Now, this father of eight who had been a college athlete had to face life in a wheelchair, requiring assistance for even his most basic needs. Pete says while the physical toll was tremendous, the emotional and mental toll was even worse. In addition to dealing with his body having to understand its lack of function – from mobility to heat regulation – there was the depression and anxiety that also comes with watching his wife and kids step in to care for him. But Pete and Lisa did not give up. They worked for over a year with doctors to find the right mix of medications. Though it was a grueling process, eventually they got it right. Pete credits these medications with saving his life and giving him the strength to persevere. Together, Pete and Lisa look forward to the future: their daughter’s wedding, time with friends and family, even their first trip on an airplane since the accident. As Pete says, “We’ve been married 32 years. Not long enough.” Holli Carlson Client Services Director, Pharma Services, Mt. Prospect, IL DELIVERED WITH AGILITY & INTEGRITY API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW SPRING BREAK HAD TO WAIT A LITTLE LONGER, SO A BABY COULD HAVE A BETTER SHOT. — After a long night of packing for her family’s spring break vacation, Holli woke up at 4:40 AM Saturday morning. She noticed a text message on her phone. A six-day-old baby experiencing violent seizures needed a client’s medication immediately. Vacation was going to have to wait. By 5:20 AM, Holli was on the phone with the client to identify a solution. By 7:30 AM, she and her team were at the site (normally closed on Saturdays). The client had received an emergency Treatment IND from the FDA the night before. Next, through Thermo Fisher’s Total Transportation Management capability, they were able to arrange same-day shipment from their TSA-certified warehouse. No red tape. No delay. No package opening at the airport. The package went directly on a commercial flight, and was hand delivered to the hospital 12 hours after Holli received that text. Best of all, when every moment mattered most, a baby in urgent need could be treated with the client’s medication in hours instead of days. Mike Pearson Staff Program Manager, Pharma Services, Bend, OR SOLVED WITH CONVICTION & COLLABORATION API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW LEVERAGING A GLOBAL NETWORK DELIVERED BIG RESULTS — Mike’s team in Bend, OR was only supposed to optimize the spray drying process for a particular medication while another, much larger, facility would handle the large-scale manufacturing. However, the other facility’s equipment wouldn’t be available in time to meet the client’s aggressive IND filing schedule. It was time to leverage the power of the Thermo Fisher Scientific global network and Quick to CareTM program to offer the client their best chance for success. Through incredible effort and intensely coordinated activities, the team in Bend delivered nearly two orders of magnitude more material than typical projects before transferring the product to other Thermo Fisher sites to test, fill, and deliver to patients. Despite the change in plans, the right team stepped in to ensure all deadlines were met, and the client got a critical medicine to the patients who needed it most. Jigal Shah Portfolio Services Manager, Pharma Services, Whitby, Ontario Jessica Morin Business Manager, Pharma Services, Whitby, Ontario SOLVED WITH TENACITY & URGENCY API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW DIGGING DEEP INTO CANADIAN REGULATIONS GOT A CLIENT’S MEDICATION ONTO SHELVES IN BRAZIL. — A medication made in Thermo Fisher’s Whitby, Canada site needed to be on shelves in Brazil by July 4, or the client would lose the right to sell the medicine in that country entirely. But the delivery vendor made a mistake and delivered the product to Mexico instead. Jessica and Jigal teamed up to work through the options. They could do another production run in Canada on short notice, but it still wouldn’t meet their deadline. They couldn’t ship from Mexico to Brazil because Mexican customs would delay the process for too long. So, they took a step back and looked deeper into the regulations to find a better and quicker solution. The 10% of the run that had been kept at the plant in Canada was able to be shipped to Brazil by the deadline and still comply with Brazil’s regulations. The product arrived on shelves in Brazil by the end of June, and the client was able to deliver this life-changing medication to patients that never had access to it before. Chris, Lauryn, Carson Rose, & AJ Tubesing MADE FOR HOPE AND FAMILY API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A FAMILY’S PERSEVERANCE HELPED THEM REACH A SEEMINGLY UNATTAINABLE GOAL. — As members of the United States Air Force, Lauryn and Chris were as healthy and fit as a young couple could be. But in the world of genetics, all it takes is a couple of proteins lining up in the wrong way, and things can change in a hurry. They found that out when two of their three children tested positive for Cystic Fibrosis (CF). Lauryn and Chris were both carriers of mutations that, when combined, caused the disease. So an active life was replaced with one of endless treatments, trips to the doctor and fear of catching even the slightest cold. Plus the knowledge that life expectancy for patients with CF was typically about 31. Something no parent wants to hear. They learned of a “wonder drug” helping CF patients – one that actually treated the underlying causes of the disease, not just the symptoms. Best of all, it was manufactured in their backyard in Reading, Ohio. After about 6 months of taking the medicine, their doctor said something they hadn’t heard before: “Your daughter looks healthy.” And best of all, life expectancy for patients who respond to this therapy is now into the 60s and beyond. So these two veterans can now look forward to all the dreams that parents have for their kids, including a long life and children of their own some day. Nicole and Gavin Pierson MADE FOR COMPASSION & COURAGE API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW ONE INCREDIBLY BRAVE KID INSPIRED A ONE OF A KIND CLINICAL TRIAL. — Gavin had late stage brain cancer and not a lot of time. Chemotherapy and surgeries were not working, and Nicole was desperate to find a way to save her son. She knew of a drug in clinical trial that was showing promising results in adults, so she contacted the manufacturer and made her case for Gavin. The manufacturer agreed to let Gavin take the drug, but as a child he couldn’t participate in the existing trial. They needed to create a special trial so he could participate. Fisher Clinical Services, by Thermo Fisher Scientific, and the drug company worked together to create a special clinical trial, just for him. For the next two and half years, Thermo Fisher delivered Gavin’s individual dose on time, every time. The result was astounding. Not only did the tumor stop growing, it actually shrunk. And Gavin? He’s able to be a kid again, attending school, playing with friends and taking karate class. He’s now a brown belt in karate, going for black. Hui Wang, Ph.D. Operations Support Engineer, Pharma Services, Brisbane, Australia DELIVERED WITH AGILITY & FLUENCY API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW SPEAKING A THIRD LANGUAGE HELPED WIN THE RACE TO MARKET. — Several Chinese pharmaceutical companies were competing to be first to market. And second place didn’t matter. Hui Wang, from Thermo Fisher’s Brisbane, Australia site, had a client trying to become the first Chinese pharmaceutical company to bring a cancer drug to the U.S. market. The complication? They’re a Chinese company who has never done business in the west. Clearly translators would have to keep things moving. But speaking both Mandarin and English wasn’t enough. With speed at a premium and a tech transfer document needed asap, Hui also needed to be fluent in the language of science. With her extensive scientific and manufacturing background, she worked with client teams, translating technical information in real time. So the process never slowed down. In fact, instead of taking the typical two months, the initial tech transfer document was ready in two weeks. Allowing her client to win that race. Marcus Roberts Senior Manager, Quality, Pharma Services, Memphis, TN DELIVERED WITH INITIATIVE & INSIGHT API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW ONE SPLIT-SECOND DECISION MADE A DIFFERENCE FOR THOUSANDS OF PATIENTS. — In the world of drug manufacturing not all life-saving decisions happen in the lab. Sometimes it’s a lot closer to delivery that key moments require fast thinking. Such as one Saturday morning in Memphis, TN, when Marcus noticed the freezer temperatures were out of range. With over 2,000 cold chain shipments leaving his facility per day, he couldn’t afford to lose a week’s supply due to warm temperatures. As the repair crew worked on the issue, Marcus knew it wasn’t an easy fix and he needed a backup. So he had to make a call, on a weekend, without time to consult the chain of command. Soon, Marcus had a few freezer trailers on site, and an emergency work crew helping to load ice into them, so they could keep the week’s supply safe. And on Sunday, when he got the notification that the main freezer was having issues again, he knew he had made the right call. Today, the freezer is fully operational, and such issues are rare. However, we now keep extra freezer trailers on site permanently as a back-up, just in case. Adamou Seydou Gelatin Associate, Pharma Services, High Point, NC DELIVERED WITH INGENUITY & INSIGHT API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW WASTED MATERIAL INSPIRED SAVING TIME AND MONEY. — When it comes to manufacturing softgel dosage forms, nobody knows more about operating the equipment that makes them than Adamou. He’s relentless about finding new ways to make the manufacturing process more efficient. So, when he saw the amount of scrap material being produced during a specific manufacturing process, he was determined to find a way to decrease it. He enlisted the help of a team of experts who supported his cause and they worked after hours and weekends until they found a solution. The result is a new process that greatly reduces scrap, delivers savings to customers, and most importantly, helps to lower the cost of medicines for the patients who need them. Whitney Sandberg Sr. Director, Quality, Pharma Services, St. Louis, MO MADE WITH FLEXIBILITY & FOCUS API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW SHORT-TERM FLEXIBILITY ENABLES LONG-TERM SUCCESS. — When a client tells us that our internal processes are getting in the way of meeting their needs, we take it to heart. That’s the position Whitney faced when her client felt that her facility, originally designed for GMP biologic drug substance commercial manufacturing, was too rigid for the fast-paced, rapidly-changing world of clinical manufacturing. So, she pulled together a cross-functional team that included Quality, Tech Transfer, and Biological Sciences, to take a new look at their commercial quality processes to determine how they could appropriately adapt them to meet the unique needs of their clients in development phases. And the change worked. Now her facility can deliver the robust and reliable commercial process it has always been known for, as well as the more flexible, faster-turn execution needed for clinical. Best of all, her clients can get to clinical trial faster and expedite delivering medicines to the patients who need them most. Sanjay Konagurthu, Ph.D. Sr. Director, PDS Global Science & Technologies Pharma Services, Bend, OR SOLVED WITH CHEMISTRY & CONVICTION API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW TAKING THE EDGE OFF A CRYSTAL GAINED AN ADVANTAGE. — Sometimes, even if your job focuses on data, you have to look beyond it. That’s why Sanjay and his team at Thermo Fisher Scientific don’t just apply data to solve formulation challenges. They look beyond the data for other potential roadblocks. In the early phase trials of a complex API molecule, his team recognized that dagger shaped crystals were inhibiting flow during production. While short-term workarounds for trials were at hand, they knew that in future scale ups, this would become a significant problem. So they collaborated with teams who modified the API process in advance. Smoothed the crystal. And solved the problem before it became one. Angie West Global Relationship Director, Pharma Services, Allentown, PA DELIVERED WITH CAPACITY & COMPASSION API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A COMBINATION OF TEAMWORK, HEART, AND SCIENCE ENSURED THOUSANDS OF PATIENTS AROUND THE GLOBE DIDN’T GO WITHOUT MEDICINE. — Angie will never forget the day she got a call from a client with a packaging and logistics challenge of global proportions. They needed her help figuring out how to get an oncology drug labeled for 60,000 patients in 35 countries every month. And they needed that solution to fit in a four week cycle – half the time typically required to turn around a trial of that scale. So, Angie pulled together a team of experts across 10 departments to break down every step of the process. They worked long hours and explored every possible opportunity to increase efficiencies and take time out of the process. Then they set up an operator training lab to ensure everyone on the team could deliver the new solution as planned. The result was a 55% reduction in cycle times and thousands of patients around the world received the life-saving medication they needed. Mike Cruskie VP & GM API Operations North America, Pharma Services, Florence, SC SOLVED WITH SCIENCE & SERVICE API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW ON ANY GIVEN DAY, A SUIT JACKET CAN BECOME A LAB COAT. — When a client’s molecule experienced a problem during scale up at Mike’s API facility, he did exactly what any Thermo Fisher Scientific general manager would do: he put on his lab coat and got to work. As a process chemist who spent many years in the lab himself, Mike is uniquely qualified to lead a team of API chemists, analysts, and operators. And when the situation requires it, he’s ready and able to jump in to solve complex problems like this one. And that’s exactly what they did. The cross-functional team uncovered the issue, minimized the batch waste, and gave a small company a shot at making it big. Jeff Hou, Ph.D. Director and Site Head, Scientific & Technical Affairs Pharma Services, Princeton, NJ MADE WITH PROCESS & PURPOSE API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A SMALL STARTUP WAS ABLE TO SCALE UP, WITHOUT LOSING THEIR PRECIOUS MATERIAL. — Jeff faced a dilemma: how to complete a large biomanufacturing scale up with the very small amount of material his client gave him. And the stakes were high. His client had spent a lot of time and money developing this potentially revolutionary Alzheimer’s treatment. Any wasted material would put the execution of the clinical trial at risk, and possibly risk the future of the entire program. Jeff knew the process needed to be perfect. So, his team worked tirelessly to find ways to improve the cell culture performance. They examined key process parameters and even completed additional work in the process development laboratory to ensure success. The result was a flawless scale up and, most importantly, a potentially breakthrough drug was able to get into the clinic. Michael Stanek, Ph.D. VP Business Management, API Pharma Services, Linz, Austria SOLVED WITH OPTIMIZATION & OPTIMISM API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW MONITORING THE BOTTOM LINE INSPIRED A LEADING-EDGE SOLUTION. — While observing the API manufacturing process for a client, Michael wasn’t happy with what he saw. The purification process was inefficient, unnecessarily driving up costs. So, he got to work analyzing the entire process and his ideas were tested in the lab. The improvements discovered were so impressive that the client agreed to test the process at a larger scale. After another successful outcome, they decided to implement the refinements across the entire manufacturing process. The result not only reduced impurities and cut costs, it enabled capacity improvements which allowed greater control to manage larger volumes. Shawn Regits Manager, Process Engineering, Pharma Services, Allentown, PA MADE WITH ACCURACY AND ACTION API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A SIMPLE PROCESS BUILT PERFECT PERFORMANCE. — When a client required the 100% error-free assembly of syringes that included a backstop, Shawn knew his operations team would require a new process. The current process required multiple steps, each with the potential to risk deviation. A deviation could quarantine the job and risk medicine not being delivered on time. The solution was a smart and simple error-proofing tool Shawn designed and built, which replaced several steps in the process. The tool allowed only syringes with a backstop to continue through the line. Several months after implementation, there are zero deviations and shipments are out the door faster than anticipated. Isabelle Lafosse Director, Global Technology Transfer Pharma Services, Cincinnati, OH DELIVERED WITH POWER & PARTNERSHIP API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW A GLOBAL NETWORK PROVIDES A GENUINE ADVANTAGE. — When a client gets an opportunity to expand rapidly, it takes a global partner to pull it off without a hitch. That’s what happened when Isabelle’s client received approval for a second indication for a drug that Thermo Fisher Scientific’s Patheon business was making. She knew manufacturing volume would go up. Fast. Her fear was that the two sites currently making the product couldn’t handle the increased volume. So, she tapped into the power of her global team, and in partnership with the client, conducted multiple trials simultaneously across Thermo Fisher’s global manufacturing network. As a result, they found a third site that met the client’s regulatory filling specifications, and most importantly, met the growing patient demand. Emily Anderson Ph.D., Analytical R&D, Pharma Services, Florence, SC Jessica Floyd QC Lab Supervisor Pharma Services, Florence, SC SOLVED WITH CHEMISTRY & COLLABORATION API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW IN A CULTURE OF KNOWLEDGE SHARING, A MENTOR PAVED THE WAY TO SUCCESS FOR THEIR MENTEE. — At Thermo Fisher Scientific, we believe that knowledge belongs to everyone. So, years ago, when Emily worked with her intern, Jessica, in the analytical department, she taught her all she could, as freely as possible. Today, Jessica leads her own team in quality control. Because of her past experience, she is uniquely qualified to identify issues that might have otherwise been missed and everyone benefits. This unique culture of knowledge sharing is a big part of how we get medicine into the hands of patients faster. Michael Stanek, Ph.D. VP Business Management, API Pharma Services, Linz, Austria SOLVED WITH OPTIMIZATION & OPTIMISM API Biologics Viral Vector Services Early & Late Phase Development Clinical Trial Solutions Logistics Services Commercial Manufacturing HOW MONITORING THE BOTTOM LINE INSPIRED A LEADING-EDGE SOLUTION. — While observing the API manufacturing process for a client, Michael wasn’t happy with what he saw. The purification process was inefficient, unnecessarily driving up costs. So, he got to work analyzing the entire process and his ideas were tested in the lab. The improvements discovered were so impressive that the client agreed to test the process at a larger scale. After another successful outcome, they decided to implement the refinements across the entire manufacturing process. The result not only reduced impurities and cut costs, it enabled capacity improvements which allowed greater control to manage larger volumes. © 2021 Thermo Fisher Scientific Inc. 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