Menu About Our markets Brands Investors News Corporate Responsibility Careers Contact Us LEARNING & DEVELOPMENT At SSP we are passionate about supporting every one of our colleagues on their path to becoming a Food Travel Expert. YOU KNOW WHEN YOU’RE WITH THE EXPERTS Learning and development plays a significant role in our people’s success and at SSP we strive to provide programmes and resources that allow people to be more effective in the role they perform today and to fulfil their potential for tomorrow. COLLEAGUE INDUCTION Becoming a Food Travel Expert starts with a great induction. Our on-boarding provides new colleagues with everything they need to know to do a great job. From taking care of the important basics of food safety, how to make a great cup of coffee or match the perfect food and wine, our induction ensures colleagues can provide our customers with a great experience. CUSTOMER EXPERIENCE TRAINING Smiles are contagious and genuine service is invaluable, particularly within an airport or rail station environment where stress is an all too common factor. Our Service & Selling training sets out to define our expectations as to the winning behaviours we know lead to customer delight. SSP ACADEMY SSP Academy is our online learning platform that contains thousands of learning articles (e.g. book reviews; podcasts; e-learning courses, videos, interactive exercises etc). The SSP Academy allows individuals to own their learning experience, and access content suitable for their current role or the next role they are working towards. Our Academy is available to colleagues across the globe in the majority of our operating markets. LEARNING PATHWAYS Our Online Academy platform enables colleagues to access structured “Pathways” that guide them through learning activities tailored to specific training or development needs. Be it colleague induction or a development pathway to support promotion to the next level, our pathways enable both the colleague and their line manager to track progress and plan their learning. MANAGEMENT DEVELOPMENT We pride ourselves in having a flexible approach to management development to support the wide range of needs across our different brands and countries. Underpinned by our online Academy, our individual markets have a range of management development programmes suited to different levels. APPRENTICESHIPS As an OFSTED approved “Employer Provider”, our UK Learning & Development team delivers apprenticeship training programmes to support career development. These include chef skills, management programmes and other specialist apprenticeships for our head office colleagues. JOIN THE EXPERTS To find out more about local employment opportunities, please click the link to the relevant country page below. Select Your Location… Australia Austria Belgium China China Hong Kong Denmark Finland France Germany Greece Luxembourg Norway Philippines Singapore Spain Sweden Switzerland The Netherlands Rail Gourmet Thailand UAE USA United Kingdom TEAM CAREERS Warning: Use of undefined constant url - assumed 'url' (this will throw an Error in a future version of PHP) in /homepages/30/d160912003/htdocs/live/fte/international/wp-content/themes/ssp/page-careers.php on line 134 Warning: Use of undefined constant title - assumed 'title' (this will throw an Error in a future version of PHP) in /homepages/30/d160912003/htdocs/live/fte/international/wp-content/themes/ssp/page-careers.php on line 134 SUPPORT FUNCTION CAREERS Warning: Use of undefined constant url - assumed 'url' (this will throw an Error in a future version of PHP) in /homepages/30/d160912003/htdocs/live/fte/international/wp-content/themes/ssp/page-careers.php on line 134 Warning: Use of undefined constant title - assumed 'title' (this will throw an Error in a future version of PHP) in /homepages/30/d160912003/htdocs/live/fte/international/wp-content/themes/ssp/page-careers.php on line 134 Careers Contact Us IT Policies & GDPR Tax Strategy Modern Slavery Act Gender Pay Gap Report Cookie Policy Terms of use Sitemap © 2021 SSP Group plc.