Return to Home Page Search MyUMass UMass Boston Resources Navigate Information Technology Services Main navigation Student Services Faculty Services Staff Services Services Catalog Getting Help WISER WISER Help for Faculty WISER Help for Staff WISER Help for Students How to Log into WISER for the First Time How to Change Your Campus in WISER WISER FAQ Other IT Services Home › Information Technology Services › WISER WISER Announcements Live Chat Support can be found on the IT Self Service Portal ★ Multi-Factor Authentication ★ Multifactor Authentication (MFA) is required for WISER. If you haven't already, please set up your account (or see the Duo enrollment guide). Duo Push is recommended, since it is faster and more reliable. Also, we cannot make international calls or send texts to international numbers! If you have a non-US phone number, you MUST use Duo Push. Student Log-in Students: Do not share your password! If a parent or guardian needs access, please give them delegate access. Faculty & Staff Log-in Faculty & Staff: For best experience, use a desktop or laptop computer to log in. Designated Access Log-in Use the designated access log-in if a student has granted you access to their account. Degree Audit Log-in Use the Degree Audit log-in to view interactive degree progress reports for undergraduates. Need some help? Check out our FAQ. Information Technology Services Healey Library, 3rd Floor 617.287.5220 ITServiceDesk@umb.edu Accessibility Statement ADA Campus Status Document Converter Employment Privacy & Terms Student Consumer Information UMass Boston Alert UMass System Contact UMass Boston © 2021 University of Massachusetts Boston 100 William T. Morrissey Blvd. Boston, MA 02125-3393 | Tel: 617.287.5000