HOME MOMENTUM YOU ARE IMPRESSION DEMATERIALIZATION BLOG CAREER WEBSITE WITH ELAN ... YOUR PROFITS ARE NOT JUST IMPRESSIONS ... YOU ARE HERE: ELAN > OUR METHODOLOGY Our methodology: a customer and prospect oriented approach Since 1988, we have provided our expertise in the sale of equipment such as multifunction devices , copiers, scanners, printers …. The world and technologies are changing at top speed and we have been able to adapt to support and advise our clients in document management , whether paper or electronic . Our project methodology Discovery - Organisation métiers - Parc Systèmes Impression - Flux documentaires => Proposer des pistes d'économies Fort de cette expertise, nous avons conçu une approche innovatrice et différenciante pour répondre aux besoins de nos clients : de la TPE-PME aux professions libérales sans oublier les administrations, notre avantage concurrentiel se résume en une démarche en 4 étapes, gérées en groupe projet : Découverte Cette phase d’approche et de connaissance de nos clients est pour nous primordiale. Elle va nous permettre d’évaluer les besoins réels et d’établir un premier état des lieux. Relevé de la volumétrie du parc existant Cette étape est le point de départ de notre démarche. L’objectif principal est de prendre connaissance du parc et ses usages, notamment le volume réalisé. Pour cela nous disposons de différents outils qui nous permettent d’obtenir une vision synthétique du parc de notre client : pré-diagnostic gratuit par téléphone réalisation d’une cartographie du parc sur le site de notre client grâce à un inventaire ciblé : quel matériel sa position dans l’entreprise les coûts associés Analyse des besoins métiers A l’issue de cette phase de découverte purement « matériel », nous engageons un processus de découverte des besoins : Cerner des habitudes de travail Evaluate user expectations and needs Explore the financial aspect by analyzing the direct and indirect costs Organizations negotiate on each component for direct costs to get the best price . But fail to tackle user behavior to control the use of printing, which represents 80% of indirect costs . Indeed, the increase in paper consumption was of the order of + 40% due to the irruption of the email, and the flow of documents in companies should be multiplied by 5 to 10 by 2020. Orientation towards savings potential These 2 upstream phases, Survey of the volume of the existing fleet and Analysis of business needs, are essential. They allow us to make recommendations highlighting the avenues of achievable savings as well as the rationalization of the machine park . The printing costs represent up to 3% of sales companies : the issues related to the rationalization of a park are multiple: Cost control for the company (printing policy) with rationalization and an ROI which can reach 30% to 40% depending on the case User satisfaction with a better match between the printing services provided and the needs of employees The introduction of new uses for the company by the implementation of new functionalities Sustainable development through better use of printing resources (environmentally friendly equipment and good printing practices) Audit and design To follow up on the discovery phase, we work within your company to audit more precisely all of your needs and design with you a multi-year plan of actions to be implemented. Information flow audit The information is in the heart of the business management system , as it is the heart of any decision. Being well informed is often a prerequisite for success . The circulation of information is one of the main structuring elements of any organization. The implementation of a management of the flow of documents circulating within companies is a capital issue to accomplish all the tasks or activities grouped together in a single business process. Dematerialize to improve the flow of documents and employee productivity The analysis of the circulation of documents meets several objectives: Process incoming information securely, automatically and productively: automate recurring and time-consuming tasks such as processing mail, incoming invoices, BL ... Circulate information within the company dynamically and securely : Set up a dematerialized validation circuit in line with your business process, store and consult your documents dynamically ... Process outgoing information in a “virtual” and secure way : 100% digitalize the sending of your letters, invoices…. with receipt for your customers by paper mail or email Park optimization Ensuring the real needs of employees and analyzing the location of machines is an essential phase in the audit of your company's fleet. This is a phase that should not be underestimated. Often wrongly considered as “incidental”, the park audit highlights the expense item where the waste is the most important and the abuses the most frequent. The park audit is therefore the item that lends itself best to rationalization. The audit phase allows us to: Understand the existing and define the corporate strategy in terms of printing Identify the business specificities of the company in order to adapt the solutions to its context and environment Make printing part of an eco-responsible approach Technical and financial recommendations Once the audit has been carried out, we propose different scenarios taking into account the points highlighted. Our approach is a consultancy process , which is built in a relational climate of trust and is carried out in stages . We provide recommendations on: A fleet adapted to needs and evolutions: master the selection of machine and solution partners in line with your needs Une mise en place et une maitrise des pratiques utilisateurs : mettre en place une charte de « bonnes pratiques » liée aux usages tels que le recto/verso par défaut, le N&B … Une maîtrise des coûts : anticiper et maitriser par la remontée de rapports Mise en œuvre Une fois le plan d’actions validé, nous vous accompagnons sur la mise en place des nouveaux outils en impliquant votre personnel à cette démarche. Les enjeux de la mise en œuvre sont multiples : Installer & paramétrer les solutions et les produits retenus Informer les collaborateurs sur le projet Faire adhérer à la nouvelle stratégie mise en place Former les utilisateurs aux nouveaux produits et usages Amélioration Nous suivons nos clients et prospects tout au long de l’année, en leur proposant différents services : Hot line et Support sur site Accès au Support téléphonique & Support distant Intervention et gestion des consommables Fourniture des pièces et des consommables (encres, tambours), Déplacement et Main d’Œuvre des techniciens Interventions curatives sous 4 heures ouvrées, Mise à disposition d’un matériel de courtoisie en cas de panne (+24h) Taux de disponibilité >99% Maintenance pro-active et gestion des consommables e-EGS Fournitures des mises à jour des solutions logicielles Comité de Pilotage annuel pour la performance, l’usage et le suivi Twice a year, we organize follow-up meetings with our customers, our technical advisers and project managers to measure your satisfaction and provide you with areas for improvement, focused on: the performance use, uses recommendations Share this article 0 MOMENTUM 250, Rue de la Maladière 42120 PARIGNY Technical access Support access LDrive access Conibi Contact Monday to Thursday - 8 a.m. to 6 p.m. Friday: 8 a.m. to 5 p.m. 04 77 23 63 00 Useful links Legal Notice Sitemap Contact