You are in the site Personal Business Log in Register Search Open Menu Barclaycard customer help centre Search Account Servicing I've forgotten my PIN, how can I find out what it is? I've forgotten both my passcode and memorable word. What do I do? How can I view my transactions? View all Additional Products How do I make a claim against my Card Protection or Identity Protection policy? How do I cancel my Identity Protection Alert or Card Protection? I have a query about my Barclays insurance policy, who should I contact? View all Contactless Payments How secure is Apple Pay? Do I have a daily limit for contactless payments? What is the maximum Contactless Mobile transaction amount? View all Coronavirus My trip or event has been cancelled. How can I claim my money back? During this coronavirus outbreak what other ways can I pay my bill? I'm worried about travelling and might cancel my trip. Can I claim my money back? View all Credit Cards How do I close my Barclaycard account? If I withdraw cash on my Barclaycard from a cash machine or bank will I be charged? How do I order a replacement Barclaycard? View all Customer Services I need to contact Barclaycard customer services from abroad - what number do I need to call? What is your postal address for queries? How do I contact you if I want to discuss a complaint that I've already raised View all Fraud and Security My Barclaycard is lost or stolen, what do I need to do? How do I unlock my Barclaycard PIN? What happens if I don't receive my PIN for my new Barclaycard? View all Other Barclaycard Information Can I have the Barclaycard app on more than one device? How do I reset the Barclaycard app? I'm having trouble making a payment to my Barclaycard using the Barclaycard app, why is this? View all Paying Your Bill How can I pay my bill? What sort code and account number should I use for payments? My payment has failed, what should I do and will I be charged a fee? View all Spending & Transactions I want to make a claim under section 75 of the Consumer Credit Act, what are my rights? How do I query a transaction on my account? Can I cancel a card purchase made with my Barclaycard if I change my mind? View all Statements How do I print and save my PDF statement? I'm struggling to save and print my PDF statement in Google Chrome, what should I do? How can I view my statements and transactions? View all Find a Barclaycard Eligibility checker Find the right Barclaycard for you Cards for building your credit history Cards for balance transfers Cards for earning rewards Cards for purchases Tools and calculators Balance transfer calculator Repayment calculator Interest calculator Fraud fighter Credit builder Help and support Why get a credit card? Understanding interest Money worries Fraud protection FAQs Contact us We've fewer colleagues to speak to you in our contact centres at the moment, which is having an impact on call wait times - we're truly sorry about this. If you need to get in touch, please visit our contact us page. Download the Barclaycard app Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England number 9740322. Registered office: 1 Churchill Place, London E14 5HP Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board. © Barclaycard 2021 Cookies We would like to collect data from your device while you use this website. We do this using cookies. You can find out more in our cookie policy. Collecting this data helps us provide the best experience for you, keeps your account secure, helps us provide social media features and allows us to personalise advert and service message content. Please select 'Accept all' to consent to us collecting your data in this way. To see other data collection options, select 'Preferences'. Preferences Accept All