SMELL GAS? CALL 0800 002 001 MENU Safety & Environment Safe working and safeguarding our customers Home / Safety & Environment / Dial Before You Dig Dial Before You Dig Damage to gas pipes can cause leaks resulting in major disruption, fire, explosion and loss of supply. At the planning stages of any works, our ‘Dial before you Dig’ team should be contacted to ensure you are taking adequate precautions when digging. To advise our team that you intend to dig in a certain area or you are requesting copies of gas drawings or safety information, please complete the form below. Please ensure you allow 10 working days to request gas drawings. To find out more information on safe digging practices, download a PDF version of our complete ‘Dial Before you Dig’ booklet, or contact us directly. You can also download our Dial Before You Dig Poster here. A “Dial Before You Dig” safety presentation (45 mins duration) is also available and can be delivered at a time and location of your choice. Notify us before you dig Privacy Statement Personal Details Contact Details Additional Information If possible, please provide 10 working day’s notice when requesting copies of gas drawings or safety information via our team. Critical Supply Main Locations Phoenix Natural Gas personnel must witness excavation in the vicinity of mains operating at 7bar and above. It is essential that you have checked our Critical Supply Main Locations prior to starting any work. Please provide at least three working day’s notice so that we may co-ordinate a visit to site by a member of our team. High Risk Mains Locations The term ‘High Risk’ refers to areas having mains operating at pressures greater or equal to 4bar, critical supply main and pressure reduction equipment sites where hazards resulting from impact or interference present increased risk to people and property. Additional precautions are therefore necessary during the execution of works near to such pipe and plant. These items of pipe and plant will be identified on drawings supplied by us (Note: small service pipes to buildings are not generally shown). Additional requirements will be stipulated in our High Risk letter, which will accompany the drawings. These requirements can be summarised as follows; Prior to commencement, contact us on 028 90 55 5819 three working days in advance so that we may co-ordinate a visit to site by a member of the company’s engineering team where the following is proposed: Excavation (drilling, moling, etc) within 3m of gas mains Excavation (drilling, moling, etc) within 10m of pressure reduction equipment NOTE: When the risks on site have been assessed by us and control measures agreed, restrictions on proximity distances may be reduced. Our personnel must witness excavation in the vicinity of mains operating at 7bar and above. SAFETY & ENVIRONMENT In an Emergency Energy Transition Carbon Monoxide Awareness Dial Before You Dig Gas Safe Safety Campaigns Reporting Energy Theft Health & Safety Policies Environmental Impact 197 Airport Road West, Belfast, BT3 9ED Contact Us © 2021 Phoenix Natural Gas Limited. Company No. 32809. All rights reserved. Privacy Policy | Cookie Policy | Site Map | Legal | Modern Slavery Statement Cookie Control Icon For more information about the cookies we use, see our Cookies pageCookie Control Link Icon Analytical Cookies We'd like to set Google Analytic cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. We use Google and Youtube Analytical cookies. Analytical Cookies On Off Marketing Cookies Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We use Google, Facebook and Youtube Advertisement cookies. Marketing Cookies On Off