COVID-19 Coronavirus outbreak – information for our customers and their families. Read Find Your Local Branch Purchasing Home Care How do you go about purchasing a home care service? INTRODUCTION Where to Start with your care funding When care and support in the home is needed, it is often difficult to know where to start, or how the service will be funded. You may; choose or need to pay for care services yourself privately, have seen social services and be eligible for state funded care be eligible for state funded care but not enough for your personal needs and wish to ‘top up’ your care with private payments Have a read through the Introduction to funding section to find out more, or get in touch with us to have a chat. PAYING FOR CARE What happens after contacting Carewatch? We will arrange an obligation free home care assessment in the home. This will ensure that we understand exactly what is needed and will be able to provide you with an accurate cost for the care service. A member of our local senior care team will arrange to come and meet you or your loved one at home to discuss the types of care and support needed. Our senior care professional will also be able to offer advice and guidance, spending time with you to discuss the type and level of support that best suits you. A care needs assessment will be created, and a risk assessment to ensure that both our customer and care worker are safe. Once the initial assessment has been completed, we will create a personal support plan based on how you would like us to help, ensuring that you receive the services you need, when you need them. At this point, we will be able to understand more about your requirements and establish what will work best for you and those around you. We understand that needs change so we regularly review and update our care plans to reflect this. Charges are usually based upon an hourly rate but we can accommodate a wide variety of requirements, from the occasional hour or part of, up to 24 hours a day, seven days a week, 365 days a year. Book a home care assessment If you would like to book an assessment, have a chat, or receive more information about our home visits you can contact your local Carewatch team by using our branch finder to discuss your requirements at a time that suits you. Find A Branch CSN Care Group Ltd t/a Carewatch Unit 4, Rankin House, Murdoch Court Roebuck Way, Knowlhill Milton Keynes MK5 8GB 01908 039 530 Useful Links Privacy Policy Complaints Procedure Terms of Use Cookie Policy Modern Slavery Statement Gender Pay Report Environmental Policy Statement of Purpose CQC Certificate of Registration The Small Print Registered in Scotland Company Number: SC617634 VAT Registration Number: 312662526 © 2021 Carewatch. All Rights Reserved