In order to provide you with the best possible experience, this website uses third-party profiling cookies. Click here for more information about these cookies and how to change these settings. By closing this window or continuing to use this website, you consent to the use of these cookies. Repair status Enter your case ID, serial number or SNID number to view the status of your repair. The average repair time is 5 to 10 working days after receipt of your device. You will receive a confirmation email once the repair has been completed. You will also receive an email with the tracking information once your product is returned. How can I find my serial number or SNID? What is a case number or case ID? Legal | Privacy facebook twitter youtube google plus The Netherlands © 2021 Acer Inc. This website is best viewed via Microsoft Internet Explorer 10 or higher, and/or the latest version of Google Chrome and Mozila Firefox We use profiling cookies of third parties to ensure that you have the best experience on our website. To manage cookies, click on "Cookie Settings" and for more information please visit our Cookie Policy. Cookie Settings Accept All Cookies