Home Running & Walking About Us Contact Frequently Asked Questions Finding the Right Shoe Q: Why shouldn’t I buy my shoes at a regular shoe store? Q: Why do you watch your customers run or walk when you fit them? Q: Why can’t I get fitted at Pacers & Racers the first time and then just buy my shoes somewhere else the rest of the time? Q: Why shouldn’t I buy my shoes online? Q: Why do you ask your customers to bring their old shoes with them when they are buying shoes? Q: Do you measure your customers’ feet? Q: Why do you have your customers try on two different styles of shoes at the same time? Q: Do you ever have new customers come in with the wrong type or the wrong size shoes? Our Merchandise Q: Do you carry any shoes besides running and walking shoes? Q: Do you carry shoes in different widths and do you carry large sizes? Q: Will you special order a shoe or other item if I cannot find the one that I want, and is there any additional cost? Q: Do you have children’s shoes? Q: Do you carry insoles? Q: Do you carry anything besides shoes and insoles? Q: How many different brands do you carry? Running/Walking Q: Do you help people who want to start running or exercise walking or training for a race? Q: Is walking or running good for you? Q: Do you sponsor road races for runners and walkers? Preventing & Overcoming Injuries Q: Do you have anything that might help someone with ailments such as Plantar Fasciitis or Achilles Tendonitis? Our Customers Q: How many different customers have purchased shoes at Pacers & Racers? Q: Have you ever had a customer complain to the Better Business Bureau? Miscellaneous Q: How do I get to your store? Q: Do I need to make an appointment to be fitted? Q: Are you members of the Better Business Bureau? Q: How do I know when it is time to replace my shoes? Q: How do I clean my shoes? Is it okay to machine wash them? Q: If another store has the exact same style as you, will it be the same price? © 2021 Pacers & Racers. twitter facebook