Home Making the Difference Service Portfolio Track Record Our Team News Careers Contact 1st & 2nd Line Service Desk and Deskside Support has been core business for prosource.it since our inception. Our success in attracting, training, promoting and retaining talented and motivated people enables our Service Teams to deliver unparalleled customer satisfaction. prosource.it service teams are managed by empowered SDMs who deliver to agreed SLAs. They meet regularly with their peers to share best practice experiences and leverage knowledge and ideas gained across our support base. Positive, proactive staff rotations and promotions mean that we provide a healthy, challenging, positive career development path for our people whilst continually refreshing Teams on site to ensure a vibrant service to our customers. All of our Teams work to ITIL accreditations and our unique ethos and culture ensure all contracts are customer centric with a truly results based philosophy. Whilst SLAs and KPIs are an important monitoring and management tool, compliance to an SLAs is not the only objective of our people – doing the ‘right thing’ and ensuring the right result for the end user is. 1st & 2nd line support for Infrastructure & Apps Service Desk Server Support Mobility Audio Visual Executive Support Real Time Operations & Emergency Response Systems Application Support Offshore IT Created by Yellow

Home Making the Difference Service Portfolio Track Record Our Team News Careers Contact McLaren 650s GT3 Secures Historic Clean Sweep On Liqui Moly Bathurst 12 Hour Debut View News Details Edwards takes gold at Scottish 1,500m Championship View News Details Myles Edwards in the Loughborough International View News Details Gathimba Edwards Foundation Fundraising Dinner View News Details prosource.it Presents Two Houston-based Employees Rolex Watches in Honor of Ten Year Employment Anniversary View News Details 1 2 3 4 5 6 7 8 9 Next Get in Touch If you would like to know more about how working with prosource.it can make a difference to your business - please get in touch! Email us Latest Opportunities We are regularly in rapid deployment mode and continually have exciting new roles becoming available from our growing client base. Find out More Join the Team! prosource.it is a fantastic place to work. Challenging, fun and rewarding - it's a natural home for your IT career. Why not take a moment to get in touch and demonstrate your talent to us? Find out More Created by Yellow