THE 2021 GIFT GUIDE IS HERE! BLACK FRIDAY BASH: 40% OFF SITEWIDE FREE SHIPPING ON ORDERS OF $60+ 0 NEW ARRIVALS BEST SELLERS REAL STEAL COLLABS HANDBAGS CLOTHING JEWELRY ACCESSORIES SHOES HOME & GIFTS SALE HOME › RETURNS AND EXCHANGES RETURNS AND EXCHANGES Charming Charlie Return Policy If you change your mind: Within 30 days, with the packing slip or receipt and tags attached, receive a full refund in the original form of payment. Sale Items are FINAL SALE. Charming Charlie reserves the right to deny the return of any product. Holiday Policy 2021 Our 30 day return policy has been extended to 45 days to allow our customers more flexibility in purchasing holiday gifts. Purchases made from November 1, 2021 may be returned through December 15, 2021. Exchange Policy Charmingcharlie.com is unable to offer exchanges; simply return your item and re-purchase your new item. If you received an item as a gift, you will need a receipt or gift receipt to process your exchange. Charming Charlie reserves the right to deny the exchange of any product. Sale Items are FINAL SALE and can not be exhcanged. Online Purchases Returns postmarked within 30 days of the ship date will be considered to receive a full refund in the original form of payment if the following guidelines are met: Item is still in new condition, unused and undamaged Tags are attached to item and item remains in original packaging Sale Items are FINAL SALE, returns are not accepted for Sale Items CC Luxe Return Policy Returns will be accepted within 14 days of purchase. No Exchanges on Luxe items, returns only. All Luxe items MUST be returned to charmingcharlie.com following the "Return by Mail" instructions below. In store returns for items purchased online will NOT be accepted. Returns MUST include packing slip as well as the original case/box and any item certification included in package. Sale Items are FINAL SALE. Charming Charlie reserves the right to deny the return of any product. Return by Mail We apologize that your order did not meet your expectations. Contact orders@charmingcharlie.com to assist with processing the return. OUR COMPANY OUR STORY CC BLOG LOCATIONS CAREERS FAQS CUSTOMER SERVICE CONTACT US ACCESSIBILITY STATEMENT SHIPPING RETURNS AND EXCHANGES VENDOR PARTNERSHIPS ARTISAN VENDORS SERVICES & POLICIES E-GIFT CARD MY ACCOUNT TERMS OF SERVICE PRIVACY POLICY Sign up for emails! JOIN & GET THE CODE