Call us: (+1) 888-451-8916 ABOUT BLOG CASE STUDIES INDUSTRIES ELIGIBLE EQUIPMENT PARTNERS CONTACT US REQUEST A QUOTE REQUEST SERVICE By October 3, 2019 Implementing Best Practices for Equipment Maintenance: End Users Share Successes – Part 2 Healthcare Clinic Last week’s post discussed the value of a seamless implementation process through the successes of an ambulatory care center. This week we highlight another successful implementation with a healthcare clinic in the Midwest, that has served its customers for nearly three decades. The facility provides routine care as well as more complex services such as cataract surgery. The team of specialists are backed by a highly trained nursing and office staff located within three offices. The Clinical Manager oversees the technicians and nurses on staff all while managing the equipment for all three facilities. When the Clinical Manager began overseeing the clinic’s equipment, she found that the previous manager had left out a lot of detailed, pertinent information needed about the equipment they owned. She also discovered that they had many pieces of equipment already on the Remi program which made the decision to transition all equipment under one program that much easier. The implementation to Remi’s EMMP was a seamless process. Information Gathering. The healthcare clinic was able to gather serial numbers, model numbers, and equipment locations Remi Point-of-Contact. “The Remi sales representative kept everything organized. Despite us having a lot of information that we needed to sort through, Remi kept touching base with us and offering their assistance. Our Remi sales representative was awesome to work with. She explained all the services very clearly which made it easy for us to make decisions on our equipment”, added the Clinical Manager. Internal Communication. “I was then able to provide the same information to the doctors and was able to answer their questions. I was really happy with the process,” explained the Clinical Manager. For the detailed case study on this healthcare clinic, please click here. We know that implementing numerous pieces of equipment can be time consuming, but with the help of your Remi point-of-contact and these best practices, organizations can complete successful implementations, allowing for smooth service delivery moving forward. For more information about Remi’s EMMP, customer implementations, or service delivery, please call 888-451-8916 or contact us. READ SUCCESS STORY Categories: Commercial, Education, Government, Healthcare Tags: EMMP, equipment maintenance, Implementation Share This Article LINKEDIN TWITTER FACEBOOK Prev Post Next Post CATEGORIES Commercial Education Government Healthcare SUBSCRIBE TO BLOG Related Articles February 12, 2020 Safety Must-Haves for any Lab READ MORE February 12, 2020 A Care and Maintenance Guide for Lab Equipment READ MORE October 1, 2019 Implementing Best Practices for Equipment Maintenance: End Users Share Successes READ MORE Add your Comment Save my name, email, and website in this browser for the next time I comment. Get Started Today Upload your current electronic equipment service agreements and let us provide you with an alternative quote. If we offer similar coverage for less, consider us. SUBSCRIBE TO BLOG REQUEST SERVICE REQUEST A QUOTE CONTACT US 6325 Ardrey Kell Road Suite 200, Charlotte, NC 28277 (+1) 888-451-8916 (+1) 704-887-2920 Contact Us BLOG Check out our new, educational blog to learn more about industry topics. Be sure to subscribe to receive the latest news. Read More. ABOUT REMI Remi is a leading provider of Equipment Maintenance Management Programs (EMMPs) for the healthcare, higher education, government and commercial market segments nationwide. Our EMMP reduces a client’s cost of maintaining a portfolio of equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction.