9800 Transit Road East Amherst, NY 14051 | Contact Us We get you Ready To Grow! OPEN 9:00 am - 8:00 pm Wholesale Policies *Note that wholesale prices are for landscapers, contractors, approved organizations and any other customer type beginning with WH_. Prices Each annual catalog cancels all previous prices. Prices are subject to change without notice. Terms All accounts are C.O.D. unless credit has been approved. Our credit terms are net 30 days. If accounts are past due, a 1.5% monthly finance charge will be added. Payments will be applied to the oldest invoices/ items unless a remittance stating invoices to be paid is attached. A fee of $30.00 will be charged on each returned check. If a legal suit is instituted to enforce collection of accounts past due, buyer agrees to pay reasonable attorney fees and all costs of suit. All wholesale prices are based on payments by cash or check. A convenience fee of 2% will be added for use of a credit card. Warranty We make no warranty either expressed or implied as to the productiveness of life of the nursery stock or the usefulness of its other goods, and all such nursery stock and/or other goods are sold as is. We shall in no case be liable for any sum greater than the amount received for said nursery stock. We give no warranty on replacement stock. All claims for errors or unacceptable stock or any other reason must be reported upon receipt and confirmed in writing within five (5) days or shall be deemed waived. Returns No returns are allowed on any special ordered items. Under no circumstances can any plant that has been removed from its container be returned. The potential for soil contamination disallows us to accept these plants back. No chemicals or applicators can be returned at any time. In the effort of providing a safe environment for our customers and staff we cannot accept any used product of this nature. Orders All orders that are placed, must be picked up or delivered within 7 days of the earliest date of order date or products arriving in our yard located at 9800 Transit Rd, East Amherst, NY. Layaways Please note that all products placed on layaway must be picked up within 7 days of the date the product was placed in sold area or the original ticket date. Products held beyond that time is subject to being placed back into stock without notice. Extended hold time is allowed on a per layaway basis with request and subsequent approval only. Please see a store manager for details and approval. Other Please count all products as they are being loaded. Once you leave our yard, missed quantities cannot be verified or such claims will not be honored. As a Wholesale customer and/or contractor you are responsible for knowing your specific truck requirements and/or restrictions. If loading is requested or needed by equipment, you hereby agree to be primarily liable for, and to defend, indemnify and hold harmless Russell’s Tree & Shrub Farm LLC from and against all claims, actions and/or damages incurred. Special Notes We welcome the business of both you and your customers. You are welcome to bring your customers to our yard and show them various products. However, if our Sales Staff assists your customer (in your absence) a 20% walking fee will be added to the price of the products. Delivery Delivery is available at an additional charge. Please call for pricing. Availability Not all varieties of plants are available in all sizes listed in wholesale catalog. About Careers Directions History OPEN 9:00 am - 8:00 pm Info & Services Design Program Floral Boquets Gallery Guides & Tutorials Mulch Calculator Weekly Specials Wholesale Corner Customer Service Contact Us Delivery Help & FAQ Returns & Warranty Wholesale Policy Connect With Us STAY CONNECTED Russell's Tree & Shrub Farm, LLC Terms & Conditions of Use