Home About Us Services Meet Sam Social Responsibility Contact Us News Job Opportunities Had an Accident Privacy Policy Data Controller: Head of Compliance, Action 365, BizSpace, Cheadle Place, Stockport Rd, Cheadle SK8 2JX Contact for queries: Head of Compliance, 0161 488 3888, compliance@action365.co.uk How will we use the information you give us? We will only use your information on the basis that it is necessary to administer insurance contracts or vehicle rental contracts, or because of a legal obligation to handle a claim. We may also have a legitimate interest in using information to help process claims. Where we need to pass information to other firms, it will only be for those purposes. These firms will be Insurers, Insurance Brokers, and other firms handling claims such those involved in Repair, Salvage, Vehicle Hire or Solicitors. Information will be shared with firms that process or store our records. If we have to transfer information to a third country outside the EU, we will only do so if a similar level of protection applies. If we need to obtain information which is by nature sensitive, we will only do so on the basis that it is in the public interest - for example to fight crime, prevent fraud or to make sure insurance is available, or because we need the information as part of a legal claim. What type of personal information do we need? We may need personal details which will include Contact and Insurance details, and may include details of your Accident, Vehicle, and Financial information. We will only collect what is necessary and will only keep it for as long as we are required to do in line with our data retention policy. What other types of information do we need? Under certain circumstances we may also need to obtain information about Health and Injuries. We will only collect what is necessary and protect it with appropriate security measures. How do we obtain your information? We may gather it from information you provide, by telephone, face to face or by email. We may receive it from Passengers, Third Parties, Witnesses, Insurers, Insurance Brokers, and other firms handling claims such those involved in Repair, Salvage, Vehicle Hire, Solicitors, the Police or Ministry of Justice. What are my legal rights? You have the right to complain to the Information Commissioner at www.ico.org.uk, Tel 0303 123 11132. You can obtain a copy of your personal information from us without charge by contacting us at the address above. This may include the right to transfer information to other providers. You have the right to ask us to correct information. You have the right to ask us to delete your information or stop using it, unless it is necessary for us to retain it for insurance or financial purposes as set out in our document retention policy. You may have the right to object if decisions about you are made solely by a computer. This page was last updated on 30/04/18. © Action 365 Ltd 2021 Action 365 Ltd is registered in England and Wales, Company number 3839322. The registered address is BizSpace, Cheadle Place, Stockport Rd, Cheadle SK8 2JX. Action 365 Ltd is authorised and regulated by the Financial Conduct Authority, registration number 306011. View Privacy Policy View Terms and Conditions