HOME OUR COMPANY SERVICES CAREERS @AHS NEWS CONTACT ENROLLMENT BROKER Since 1996, AHS has provided Enrollment Broker services in seven states across the nation. We are the current Enrollment Broker for Florida, Ohio, Wisconsin and Nebraska, and have held former Enrollment Broker contracts with Alabama, West Virginia and Illinois. We use our excellent operational performance, and proven call center tools of scripting, training and quality assurance to deliver outstanding performance and guide consumers without bias to best-fit decisions regarding available options. As a trusted choice representative, we assist millions of Medicaid consumers with evaluating, selecting and enrolling in a best fit health plan while maintaining service level agreements and customer service performance. As an Enrollment Broker and client-facing choice representative, we advocate and maintain absolute neutrality on behalf of the client and consumer. We give our clients the flexibility to expand and integrate the scope and types of services we provide. In fact, we encourage our clients to “Demand More” from us. We look forward to the opportunity to exceed client expectations. CONTRACT EXPERTISE Enrollment Broker Health Insurance Exchange Eligibility Operations Provider Services Alternatives to Managed Care AHS is dedicated to providing compassionate and knowledgeable customer service. We serve diverse populations, including traditional Medicaid eligibles, the Medicaid expansion population, and dual eligibles among others. In addition, each client we serve has its own cultural landscape. We are mindful that we serve as the “face” of our clients, and have tools and approach to ensure sensitivity to each consumer we serve. We serve populations ranging from 250,000 to over 4 million and have performed a wide range of expansions in most of our contracts. In fact, in our Florida Enrollment Broker Project, we were an instrumental partner to the Florida Agency for Health Care Administration as they launched the Statewide Medicaid Managed Care program that involved transitioning over three million Medicaid eligibles to the new program. Throughout the transition to the new program, despite unprecedented call and mail volumes, AHS did not miss a single SLA. “Working for AHS has given me a different perspective and better understanding of how important customer service is. Providing great customer service cannot only impact someone else’s life, but can also help you grow as an individual. Thanks to AHS, I have now developed exceptional customer service skills and great opportunities to excel within the company.” Candice Vaughan (TN) CONTACT US Want to know more about what we do? Wondering how we can help your organization? Drop us a line. CONTACT Automated Health Systems, Inc. 9370 McKnight Rd Pittsburgh, PA 15237 Tel: 412.367.3030 FAX: 412.367.1131 ©2021 Automated Health Systems, Inc. All rights reserved. About Services Careers News Contact Privacy Policy We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of the cookies. Accept Reject