IT security incident Official communication from KISTERS AG Deutsche Version Versión en español Version française Current contact details Notification Data Protection Press releases At this point we will give you a daily update on our current situation on weekdays: 2021-11-23 In order to guarantee the security of our customers, we are completely rebuilding our systems. The work on this is currently in full swing. Data that we can use from the back-up will be carefully checked in advance to ensure integrity and consistency as far as possible. For our cloud customers, we will start restoring the systems tomorrow (Wednesday), and from Thursday onwards, these systems will be checked immediately and monitored for any anomalies. After that, the release will take place step by step in the following days and weeks. Your KISTERS contact person will then get in touch with you. Parallel to this, the forensic analyses will continue. 2021-11-22 According to the forensic analyses carried out so far, there are currently no indications that our delivered software products have been compromised. We will be happy to talk to you and pass on information verbally. Please contact your sales representative directly by telephone or use the contact details on this website. 2021-11-12 Cyber attack on KISTERS AG In the night from 10 to 11 November 2021, the IT company KISTERS AG (Aachen/Germany) became a victim of a cyber attack. According to current knowledge, the attackers gained access to the computer network of the software provider for sustainable resource management systems via an orchestrated ransomware attack despite a strong security system. Read more ... Legal Disclosure Data Privacy Statement