Bosch.com Contact english Bosch Service Solutions Home > Homepage Homepage Who we are Solutions Industries Our locations Contact This animation requires the Adobe Flash Player. 123 Experience Knowledge for more than 30 years – Bosch Service Solutions For more than 30 years Bosch Service Solutions offers global innovative services for companies in more than 30 languages. Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing services. Bosch Service Solutions operates as a distinct business unit of the Robert Bosch GmbH and has its headquarter in Frankfurt. Our four solution clusters We can offer your company tailored services in the fields of Mobility, Customer Interaction, Building & Infrastructure, and Business Support – worldwide, and in more than 30 languages. We are particularly skilled at exploiting the opportunities offered by the Internet of Things and Services. By pooling processes we are able to tap into significant potential for efficiency and synergies. Mobility Services We offer a full portfolio of networked mobility services in the automotive sector including eCall, mobile security, breakdown assistance, and information services. By taking advantage of the services we offer, you can clearly distinguish yourself from the competition and offer significant value and benefits to your customers. Read more Customer Interaction Services Our services in the fields of contact management, hotlines, IT & technical help desks, sales campaigns, and social media can boost the level of service you offer and strengthen your relationships with your customers. Read more Business Support Services We offer a range of services that allow you to focus your attention on your core business, including sales & marketing support, payroll, seminar organization, HR support, trust center services, and eFile. Read more Building & Infrastructure Services To help protect your goods and keep your property secure, we offer reliable, high-quality services in the fields of alarm management and intervention, including remote video surveillance, elevator alarm systems, and smart home services. Read more Industry-specific solutions in Bosch quality We appreciate that you can only consider solutions that meet your industry’s specific requirements. That’s why none of our solutions are ‘off the peg.’ All the services we offer are meticulously tailored to your industry – and they are based on decades of successful collaboration with companies of all sizes from a wealth of different sectors. Automotive Our solutions for the automotive industry include eCall, breakdown, information, and maintenance services. Read more Information & Communication Technology (ICT) Our solutions for the IT and communications industry include help desk and social media services as well as information hotlines and feedback and complaints management. Read more Energy & Utilities Our solutions for the energy industry include service hotlines, feedback and complaints management as well as customer satisfaction surveys and monitoring of social media channels. Read more Financial Services Our solutions for the financial services industry include customer care services such as information and service hotlines for banks and insurance companies as well as the development and implementation of sales campaigns and advice on designing appropriate public key infrastructures. Read more Healthcare Our solutions for the healthcare industry include customer service and order hotlines as well as technical help desk services, community management of social media channels, and feedback and complaints management. Read more Public Sector Our solutions for the public sector include information and technical support hotlines as well as switchboards. Read more Retail & Wholesale Our solutions for the retail and wholesale sector include customer care and telesales services as well as technical help desk services and elevator alarm services. Read more Travel & Transportation Our solutions for the travel and transportation industry include data analysis and social media services as well as business intelligence services such as process management and consulting. Read more Back to the top A A A Font size Print Imprint © Robert Bosch GmbH