Maternity NUH Charity    Home Services Patients, Carers and Visitors Contact and find us Careers and development About us Research Home Services Maternity Covid-19 symptoms and self-isolation advice. Book your Covid vaccination and find out how to order self-testing kits. See our guidance for visitors and people coming into hospital for an appointment. If you think you have symptoms, please do not attend your hospital appointment until you are advised it is safe to do so. Please contact us to rearrange your appointment, or to re-organise treatment and tests. Nottingham University Hospitals wants to reassure you that we are doing all we can to improve our maternity services In October 2020 the Care Quality Commission (CQC) carried out an unannounced inspection of our maternity services. The inspection was prompted by an inquest which concluded in September 2020 into the tragic death of baby Wynter Andrews, who died on 15 September 2019. They published their report of that inspection in December 2020, re-rating our services as Inadequate and issuing us with two improvement notices. We fully accept that, although our staff are passionate about what they do, we have not created an environment where these same staff can provide a positive and safe experience for every family in their care, every time. When we make mistakes and do not get that care right, we know that the effects can be devastating and we apologise from the bottom of our hearts to the families who have not received the high level of care they need and deserve. Since the CQC’s visit we have made improving maternity services a top priority and are working incredibly hard to make significant changes. Since September 2020 we have hired 37 new midwives, including a new Director of Midwifery and are ensuring that everyone working in maternity is up to date with the training they need to do their job. We have invested in new equipment to assist our staff in their roles and are improving our digital maternity records to ensure that every staff member can easily access the data to help inform the care they provide. We have also improved our early risk assessments of those in our care. We are working closely with the CQC, our partners and local Maternity Voices Partnership to ensure that we have done - and we are continuing to do – everything we can to make rapid improvements to maternity care and to learn the lessons from past failures. Listening to women and families is a key way for us to learn and make improvements to our service based on what they tell us about their experiences. Whether they have received excellent care or where care has fallen short we will continue to hear what they have to share and empower our maternity team to make improvements. In May 2021 the CQC made another unannounced visit and reported back to us that they saw we were starting to make improvements. We are pleased they have recognised the hard work of our teams to meet the requirements of the improvement notice. There is still a lot more to do to deliver the best care for local families and we are wholeheartedly committed to investing the time and resources needed to improve our maternity service further, making it one that we can all be proud of. We understand that you and your family may find this information or the news reports distressing, particularly if you are about to have a baby. We realise that and want to reassure you. The majority of women and families who use our service tell us that overall they are happy with their care, however we are taking the need to improve very seriously so that every family has the experience they want and every member of our maternity team feels proud of the care they deliver. Tracy Taylor, Chief Executive Michelle Rhodes, Chief Nurse Sharon Wallis, Director of Midwifery Any families who would like to talk about the care they have received should contact our Patient Advice and Liaison Service on 0800 183 0204 or email: PALS@nuh.nhs.uk About our Maternity services Welcome to Nottingham University Hospital's Maternity services. Our hospitals provide maternity care for around 10,000 women every year – but we know that having a baby is a unique and highly personal experience for everyone. We aim to ensure your pregnancy, birth and post-natal care are tailored to meet your needs, offering a wide range of choice and support to all women and their families. From midwifery-led birthing units to specialised neonatal care, our team work together to support you through your journey and ensure a positive experience – for you and your baby. Both our units have Sanctuary birth centres (midwife led), labour suites, 24 hour anaesthetist, level 3 Neonatal Units and blood bank cover. Our Community Midwives also offer a homebirth service. Learn more about our service on Twitter and Facebook. Your pregnancy journey infographic Contact us Find us Back to top of page Print this page Email this page Site map Maternity CQC rating In December 2020 the CQC rated our maternity services as Inadequate. Following another visit to the service in May 2021 the CQC announced that we were starting to make improvements. We are pleased the CQC has recognised the hard work of our teams to meet the requirements of its improvement notice. There is still a lot more to do to deliver the best care for local families and we are wholeheartedly committed to investing the time and resources needed to improve our maternity service further, making it one that we can all be proud of. Families who would like to discuss the care they have received or who need any additional support should contact our Patient Advice and Liaison Service on 0800 183 0204 or email: PALS@nuh.nhs.uk Coronavirus - Maternity Leaflets Please click on the links below to download the leaflets: Coronavirus: Planning your birth Read in: Arabic, Cantonese, French, Gujarati, Mandarin, Polish, Portuguese, Punjabi, and Urdu Coronavirus: Parent information for newborn babies Read in: Arabic, Bengali, Cantonese, French, Gujarati, Mandarin, Polish, Portuguese, Punjabi, and Urdu Coronavirus: Looking after yourself and your baby in pregnancy Read in: Arabic, Cantonese, French, Gujarati, Mandarin, Polish, Portuguese, Punjabi, and Urdu Coronavirus: Illness in newborn babies Read in: Arabic, Bengali, Cantonese, French, Gujarati, Mandarin, Polish, Portuguese, Punjabi, and Urdu Follow @NottmMaternity Maternity 'Visitors' Code and COVID-19 information Pregnancy, Coronavirus, Covid-19 vaccine advice Essential pregnancy information Early pregnancy NIPT Screening Laboratory Preparing for your pregnancy Labour and birth Postnatal care Meet the Maternity Team Parent and antenatal classes Midwifery and consultant-led antenatal care Specialist services Research in our maternity services Feedback CQC Maternity Survey 2021 QMC Derby Road Nottingham NG7 2UH Phone: 0115 924 9924 Travel to QMC > City Hospital Hucknall Road Nottingham NG5 1PB Phone: 0115 969 1169 Travel to City Hospital > Ropewalk House 113 The Ropewalk Nottingham NG1 5DU Click here for contact information Travel to Ropewalk House > Join us on social media Enable Recite Nottingham University Hospitals NHS Trust © 2021 Powered by VerseOne Group Ltd Privacy, cookies & disclaimer