Call us Email us Who We Serve What We Do Resource Center About Us Careers Blog TELEHEALTH SOLUTIONS Innovative telehealth solutions—from nurse triage to a complete Virtual Clinic. On-demand telehealth when your patients and members need it most. DISCOVER TREND BRIEFS, EBOOKS AND MORE Carenet Health is one of the nation’s largest telehealth providers. Our outstanding teams of registered nurses (RNs), physicians and behavioral health specialists deliver on-demand, around-the-clock access to telehealth care via multiple channels—video, phone and patient portals. Powered by technology, best-in-class partners and high-quality talent, our virtual care solutions provide consumers with 24/7 access to exactly the level of care they need, when they need it—helping them avoid the emergency, urgent or even primary care visits when possible. The fact is, our clients gain greater savings and satisfaction ratings than competitors when they leverage our Nurse Triage Center/Nurse Advice Line and groundbreaking Virtual Clinic solutions. It’s clinical navigation at its best. average consumer-to-nurse satisfaction score in annual care cost avoidance for our clients of members/patients directed to non-emergent resources RNs and other licensed healthcare professionals Our telehealth solutions include: Virtual Clinic Say hello to the industry’s only telehealth model that combines the highest-quality engagement talent and registered nurses with physicians and behavioral health specialists to deliver a one-stop, carefully triaged virtual care experience that cuts costs by 67%. READ BROCHURE 24/7 Nurse Advice Line Staffed by highly skilled RNs, our nurse advice team is a trusted resource for evidence-based guidance. We offer a nurse-first model or an acuity/call-back model with pre-care routing. We can offer after-hours clinical support or nurse triage services. GET DETAILS Behavioral health crisis support is also available. We can also customize telehealth solutions to meet your organization’s specific virtual care or nurse advice line needs. Our virtual talent model = No limits. Our Carenet-at-Home, secure virtual care platform ensures we have unlimited access to the best clinical and engagement talent in the nation. This exceptionally skilled, virtual talent resource pool is an innovative way of thinking about staffing high-quality, evidence-based telehealth and nurse triage solutions. It’s just one of the ways we’re attracting the strongest candidates to work for the Carenet Health organization, no matter where they may live. Our remote telehealth positions are also meeting the needs of experienced RNs who want to transition into a new, challenging phase in their careers. Selected Resources One-Stop Behavioral Health Crisis Support Delivers 95% ED Diversion In this case study, you’ll learn how one health plan redefined on-demand behavioral health crisis support, reduced costs and got ahead of changing regulations. When a large, 15-state health plan wanted to offer its Medicaid and Medicare Advantage members a better... READ ARTICLE What’s on the Horizon for Telehealth? Growth, Change and a Hard Look at Efficiency In our recent Healthcare Consumer Engagement Forecast, we predicted that telehealth is absolutely here to stay, but considerable transitions lie ahead in terms of growth, infrastructure and scope. Out of pandemic necessity, the adoption of all types of telehealth has... READ ARTICLE An Overlooked Strategy: How On-Demand Telehealth Can Unlock Better Star Ratings Download our infographic for an at-a-glance look at how 24/7 telehealth can be a master key that opens the door to Medicare Advantage Stars improvement. The COVID-19 pandemic has fueled telehealth adoption, including in the Medicare population. In fact, at... READ ARTICLE Are you using telehealth as a competitive, cost-saving advantage? Let’s talk about how we can help your organization today. CONTACT US CAREERS Positions CONTACT US Sales 800.809.7000 Recruiting 210.595.2200 CORPORATE OFFICE 11845 Interstate 10 W San Antonio, TX 78230 210.595.2000 Privacy Policy