Menu Account Quote Logo Contact Us How to get in touch Our contact centre is open from 9am-5pm Monday to Friday. Please note, calls to 0843 and 0845 numbers are charged at 7p per minute plus your provider's charge. Call us on For general queries or help: Customer Service - 0843 227 2377 Open 9am to 5pm - Monday to Friday Please have your account details with you To make a payment or to discuss a payment arrangement: Credit Team - 01604 797 301 Open 8:30am to 5pm - Monday to Friday Write to us Customer Care, Opus Energy House, 8-10 The Lakes, Northampton, NN4 7YD Email us at Contactus@opusenergy.com To help us respond quickly, please include your account information Emergency numbers Electrical emergency or power cut? Ring 105 (free) to reach your local electricity distribution company. Opus Energy supplies electricity, but it is your local electricity distribution company that’s responsible for power cuts, and the wires and cables that connect you to the National Grid. For more information, go to www.powercut105.com Gas leak, carbon monoxide leak or no gas supply? Call 0800 111 999 to reach the National Grid Emergency Service. If you smell gas or have a carbon dioxide leak, turn your supply off at the meter, air out the area, extinguish any naked flames and don’t turn electrical switches on or off. Making a complaint If you would like to register a complaint with us, please use the form on our complaints page. Our departments Please note, calls to 0843 and 0845 numbers are charged at 7p per minute plus your provider's charge. Sales 01604 653 466 sales@opusenergy.com Moving Premises 01604 673 155 COTEnquiry@opusenergy.com Tell us about a change of tenancy here Corporate Sales 0845 437 9405 opusenergy.quote@opusenergy.com Corporate Account Management 0843 227 2359 corporate.accounts@opusenergy.com Renewable Sales 0845 040 5802 corporaterenewables@opusenergy.com Renewables Account Management 0845 040 5795 renewableoperations@opusenergy.com Our promises to customers We're committed to treating our customers fairly. You can read more about our commitments by following the links below. You can also find links to our Privacy Policy, Terms & Conditions, Modern Slavery Statement, and Cookie Policy at the bottom of each page of our website. Standards of Conduct We promise to treat our customers fairly and conduct ourselves with integrity. Read our promise to our customers. Standards of conduct Customer Privacy Notice We take your right to privacy and the protection of your personal data seriously. See our privacy policies to find out more. See our privacy policies We value your opinion We'd love to hear what you think about Opus Energy We're always keen to hear from our customers so that we know how we're doing and what we can do to improve in the future. Let us know what you think about Opus Energy. Alternatively, you can leave a review on our Trustpilot page. Give us feedback By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies