Northside Truck and Van Ltd Northside's Promise When you purchase a vehicle from Northside Truck and Van Ltd if a Promise is given, you can rest easy with the knowledge that the vehicle has been checked and prepared to a standard required to pass a PMI inspection with NO advisories. This is MOT pass standard. Each vehicle will have also passed a brake test to MOT standards and have a friction material measurement at least of the minimum promise agreement period. If anything went wrong with your used truck, it’s likely to be covered under our promise with preparation performed at this level. To help answer any questions you might have about the Northside Promise for your used vehicle, Northside Truck Van Ltd has put together this helpful guide. We touch on all commonly asked questions as well as what is covered and not covered. What is the Northside Promise? The Northside Promise is a pledge provided by Northside Truck and Van Ltd which contractually obliges us to fix any faults covered in the agreement period. What does the Promise cover? Our agreement covers any electrical, mechanical faults, or manufacturing defects during the term of the promise. However, it is important you check the terms and conditions to fully understand what your agreement covers. As a general rule, the Northside Promise covers all major mechanical components, including: Engine Transmission driveline Injection systems Cooling system Electrics Gearbox Steering What is not covered by the Northside Promise Typically, we do not cover damage or deterioration of parts caused by normal wear and tear, such as: Tyres and wheels Exhaust Catalytic converter, DPFs and Nox sensors Brakes and clutch friction material Bodywork and paintwork inc vehicle interiors Glass and headlights Road springs Warning lights Radios and satellite navigation systems Air conditioning Your responsibilities When you purchase a vehicle from Northside Truck Van Ltd, you agree to run and maintain the vehicle in accordance with the manufacturer’s guidelines. This includes servicing the vehicle in line with the recommended service schedule. Your agreement may be invalid if you: Miss any scheduled services Use an ‘unauthorised’ garage for any repairs or without prior authority Make modifications to the vehicle that may invalidate the agreement Claims arising from neglect of the vehicle Use unapproved fuel, lubricants or parts which result in the vehicle having to be repaired How long is the promise agreement valid for? Two agreements exist - 3 months and 6 months. The agreement is valid from date shown on the agreement only if signed dated and printed by both parties. View Our used Truck Listings Northside About Us News & Events Recruitment Fleet & Business Feedback Shipping Refunds & Returns Corporate Responsibility Facebook Twitter YouTube Complaints Anderson Group New vans for sale Mercedes Sprinter Mercedes Vito Mercedes Citan Mercedes eVito Used vans for sale Mercedes Used Vans Non-Franchise Vans New trucks for sale Fuso Canter Mercedes Actros Mercedes Antos Mercedes Arocs Mercedes Atego Used trucks for sale Used Mercedes Trucks Aftersales Mercedes Parts Service & MOT Our Dealerships Bradford Doncaster Leeds Sheffield York Hull Immingham Northside Truck & Van Limited is authorised and regulated by the Financial Conduct Authority in regard to Consumer Credit, our firm reference number is 658350.Northside Truck & Van Limited are a credit broker, not a lender. We can introduce you to a limited number of finance providers which we have selected carefully, and who may pay us for introducing you to them. You can check this on the FCA website by visiting: www.fca.org.uk or by contacting the FCA direct on 0800 111 6768 You can download our tax strategy here You can view our gender pay report here View terms & conditions for | use of a demonstrator | goods and services | rental of vehicles | CCTV Policy Accessibility Privacy Policy Legal Notice We Accept: VISA, Mastercard, Maestro and Diners Club © Northside Truck and Van Ltd, 2021 Live Chat