Advanced Apps - MyCalls The complete call management suite – probably the most cost effective manager you will ever employ! MyCalls Call Manager Improving business performance across the board Protect Sales Revenues – Abandoned calls are flagged and logged enabling rapid customer call-back Manage by Exception – User-defined system alarms alert managers to situations that require their attention Reduce Call Costs – Unauthorised calls, e.g. mobiles/premium rate numbers are highlighted MyCalls Desktop Cost savings with slicker call control Full call control – Real-time views of other extension activity (Busy Lamp Field) from the desktop simplifies all telephone functions Presence – Provides bird’s eye view of your colleagues status and availability IM – Ideal for urgent communications and quick responses MyCalls Call Centre A powerful, robust Automatic Call Distribution (ACD) system and much more Full call centre functionality - built around NEC ACD technology enhances customer experience Maximise Agent Productivity – Managers have real-time information and activity reports essential to agent performance and training Predictive Abandonment - Intelligent call analysis to help prevent losing callers and business MyCalls Call Recorder Simple, secure call recording with advanced call analytics Secure Access – Recording, playback & storage are totally secure with rapid call identification Take credit card payments – Stop/Start recording for security compliancy with credit card payments over the phone Intuitive Search – Makes calls quick and easy to Locate Smart Mobility Options Today’s mobile workers depend on communication tools that accommodate flexible workspaces and allow free roaming wherever they are. The SL2100 ensures your team stays connected, but without the escalating business... Learn More SL2100 communications Phones Benefits for Business Running your business on an outdated system or forcing employees to use old devices... Learn More QUESTIONS ABOUT THE SL2100 PHONE SYSTEM? SL2100 Communication System Brochure With the SL2100, you can ensure that your team stays connected through its wide-range of communication tools that accommodate flexible workspaces and allow free roaming wherever they are. SL2100 Handsets Information The SL2100 Desktop Telephones are like no other, their customizable construction means you can change the design for exact business requirements. NEC offers telephones to fit everyone’s needs. Supports NEC’s InApps Solutions The SL2100 now includes an expanded and diverse portfolio of InApps. These built-in/on-board apps require no external PC or server - making them highly cost effective and reliable. SL2100 Technical Information The SL2100 Communications System works at a number of levels: a VoIP enabled phone system, a solution with entry-level unified communications or a TDM based PBX with upgrade potential. SL2100-Communications-System Current: Advanced Apps - MyCalls Contact us SL2100 Communications System Why Choose NEC? Smart Mobility Phones Contact us Terms of use Privacy Policy Information Security Contact us Copyright © NEC Enterprise Solutions 2021. All rights reserved.