Oxford Aunts CONTACT US MAKE A REFERRAL Looking for care? 01865 791017 Looking for a job? 01865 567426 MULTIPLE SCLEROSIS EXPERT MULTIPLE SCLEROSIS (MS) CARE FROM THE LIVE-IN CARE SPECIALISTS At Oxford Aunts we have been helping many people living with MS to live a meaningful and healthy life. Many people faced with an MS diagnosis are young and could not even consider moving into a residential care home to get the care they need. Our MS home care enables you to stay in your beloved home, with your family around you and live a better quality of life with the support of a dedicated carer, who really understands MS and your needs. With our fully managed live-in care service families have reassurance at a time they need it most. Our MS care at home is trusted by families across Oxfordshire and beyond to really make a difference to someone living with MS. THE HOME YOU LOVE IS BEST FOR MS CARE Many families in Oxfordshire, and throughout the country believe the only choice they have when a family member or loved one needs care is that they must leave their much-loved home and move into a care home. This is just not true. The Live-in Care Hub conducted a survey in 2017 and found that 97% of people given the choice, would prefer to carry on living in their own home with the support of a carer. Live-in care is becoming better understood and popular as a real alternative to moving into a residential setting. With live-in care provided by Oxford Aunts you can be assured of a high-quality live-in care service provided by a trusted and established provider – a service that has benefitted many families for many years. There are countless life-enriching benefits to staying at home with a highly trained and experienced carer who is dedicated to you, instead of facing the upset and worry of moving into a care or nursing home. With an Oxford Aunts carer you will be able to live life your way with a tailored plan of care delivered by a compassionate carer on a one-to-one basis – this just simply cannot be offered in a care home. Life in a care home can be very restrictive – you will have little choice as to when you get up, when you eat your meals and when you can have visitors and socialise. It is very different with live-in care. We have been helping our clients to continue to live with freedom and choice that means they can lead a better quality of life with all the support they need. SPECIALIST MS CARE PROVIDED BY TRAINED AND EXPERIENCED CARERS Our specialist MS care is founded on an expert approach to care delivery. All our dedicated carers are experienced in how to care for someone living with MS. Our gentle and compassionate carers recognise the importance of maintaining control and choice in their life. Observant carers are aware of the fluctuating and changing nature of MS and are responsive and proactive to changing needs. OUR LIVE-IN MS CARE SERVICE An Oxford Aunts’ experienced and dedicated carer will provide a range of live-in MS care services in the comfort of your home including: A MULTIDISCIPLINARY APPROACH As an established live-in care provider in Oxford, we have built strong relationships with local healthcare professionals, including GPs, district nurses, local Clinical Commissioning Groups (CCGs) and other charitable organisations and community healthcare services. This means we can provide a multidisciplinary approach to MS care that is focused on improving health and well-being whilst avoiding any unnecessary hospital admissions. COMPASSIONATE COMPANIONSHIP TRAINED CARERS ACCURATELY MANAGE MEDICATIONS SENSITIVE PERSONAL CARE SAFE MOVEMENT IN AND AROUND YOUR HOME FOOD PLANNED AND COOKED AS YOU WISH KEEPING YOU CONNECTED TO YOUR COMMUNITY SOCIALISATION IS KEY TO HEALTH AND HAPPINESS DOMESTIC AND HOUSEHOLD SERVICES PET CARE WHEN CAN LIVE-IN MS CARE BE USED? The flexible MS care service provided by Oxford Aunts can be used in many different situations to support your care needs including: When a person needs a 24-hour live-in care because the fluctuating nature of the condition means they need around the clock care and support to remain safe at home and continue to have a good quality of life. A respite service can be provided on a live-in basis to support a family carer having a much-needed break to rest and recharge. Our respite MS care service can give you the break you need, whilst you see whether 24-hour live-in care would work for you and your family. If you need end-of-life palliative care this can also be provided as a live-in care service in the comfort of your home, negating the need to move into a residential setting or a hospice. Our carers make sure a person’s health needs are met whilst ensuring they have all their wishes, choices and preferences met. Care for couples, so you can stay together as a loving couple with the personalised support they need and ensure you both have a good quality of life. WHY CHOOSE OXFORD AUNTS FOR SPECIALIST MS CARE? At the heart of our MS care is enabling people to live well in their own home with the care and support they need from a carefully well-matched, trained and dedicated carer. With an Oxford Aunts carer you can be reassured that you are receiving high-quality MS care and family members get all the support they need during what we know can be a difficult time. EXPERT CARER MATCHING Over the past 50 years we have established a reputation for matching carers with our clients to ensure they meet all their needs – this is not just about matching skills, but making sure backgrounds and personalities are aligned so both client and carer can enjoy life together. On the odd occasion we do not get the match right we respond efficiently to find another carer whilst minimising any disruption to the service. Depending on the level of MS care required, it will determine not just the cost of your care, but the experience we expect your carer to have to ensure the high standards of care we are renowned for throughout Oxfordshire and beyond. CONTINUITY OF CARE MAKES ALL THE DIFFERENCE Our carers will come and live with you to provide care and support for a longer period than might be offered by other live-in care providers. We know that this gives an opportunity for a strong relationship to be formed and a deeper understanding of our clients’ MS care needs offering consistency and continuity of care. EXPERTLY TRAINED CARERS Our market leading carer training programme completed has been created with leading experts and goes well beyond the mandatory requirements. This equips our carers to support those living with MS, which requires more monitoring, care and support. Our carers never stop learning new skills that ensure they continue to deliver the highest standards of MS care. A FULLY MANAGED AND REGULATED MS CARE SERVICE Our fully managed and regulated MS care service means our carers are employed and managed by us whilst they are caring for you. They are supported by a care management team made up of care experts who ensure they are supervised and supported to provide the high standards of care. If you use an introduction agency you will be left to manage the carer, pay the carer and organise holiday cover once you are introduced to them and they start to care for you. For the many families that Oxford Aunts supports, we know this provides lots of reassurance whilst removing the burden of having to carefully manage the care arrangement for their family member or loved one. RATED ‘GOOD’ BY THE CARE QUALITY COMMISSION (CQC) We are proud to have been rated ‘Good’ by the Care Quality Commission (CQC) in all five measures – safe, caring, effective, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible care. UNRIVALLED SUPPORT NEAR YOU We operate throughout Oxfordshire and its surrounding counties. Each regional team is made up of a dedicated Care Assessor local to you who is on hand to provide unrivalled levels of support to you, your family and our carer. They are supported by a Care Manager at our central office who handles all other aspects of care delivery to ensure a quality service is delivered, every time. OUR HIGH-QUALITY MS CARE SERVICE INCLUDES: A comprehensive assessment of your needs – our assessment will address not just your care needs but how you wish to live your life Careful matching of an experienced and dedicated carer who will meet all your needs A highly tailored care plan created using a multidisciplinary approach in consultation with other healthcare professionals and community organisations involved in your care, as well as where appropriate your family members or loved ones Unrivalled support from a team of two care managements experts local to you Domestic and household tasks Cooking, meal planning, shopping and preparation 24-hours a day out-of-hours emergency support should you need it GET IN TOUCH WITH US ABOUT YOUR MS CARE NEEDS Our expert care advisors are here to help you understand the options available to you. 01865 791017 CALL US 01865 791017 We are here to talk about your care needs. 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