Find a Doctor Locations Get the Right Care What to Expect About Us Search Site APPOINTMENTS Forms Pay a Bill Patient Portal | Partner with Us COVID-19 Safety Measures Keeping You Safe We know you may have concerns about coming to a healthcare facility, and it’s important to know we are taking additional measures to ensure our care centers and surgery centers are safe places to receive and provide care. As we begin the process of resuming normal services, we will: Pre-screen all patients over the phone when confirming appointments to establish if they have any symptoms of COVID-19 (fever, recent onset of cough, difficulty breathing, sore throat, or other acute respiratory symptoms) or have been in contact with a person who has been diagnosed with coronavirus disease. If a patient has symptoms or has been in contact with a person with coronavirus, they will not be seen in the office and will be offered a telehealth appointment. Screen teammates, patients and visitors once again upon arrival by checking for fever, cough, shortness of breath and flu-like symptoms. Ask patients to wait to be seen in their cars, in some cases. Limit the number of procedures per day in order to allow for social distancing and thorough cleaning of each room between patients. Require everyone to wear a mask or covering over their nose and mouth at all times. If a patient arrives to an appointment without a face cover or mask, they cannot be seen. Providers will wear Personal Protective Equipment (PPE), including, but not limited to, gowns, aprons and gloves when appropriate to keep them and our patients safe. Providers will continue to practice strict hand hygiene. Clean all frequently-touched surfaces often, including keyboards, workstations, countertops and doorknobs. We have removed frequently touched items such as magazines and televisions. To reduce unnecessary touching of surfaces, doors will remain open whenever appropriate. Arrange chairs six feet apart in the waiting room to allow for social distancing. Not permit visitors to accompany patients unless medically necessary. Receive co-pays and other advance payment over the phone to limit personal interaction once inside our facilities. As we establish our new normal, we will work with the Centers for Disease Control (CDC), the Centers for Medicare and Medicaid Services (CMS), the American Society for Gastrointestinal Endoscopy (ASGE) and our local and state officials to ensure we are following the most up-to-date guidelines. How do you know it’s safe to reopen? We have continued to monitor the guidelines from the CDC and pay close attention to the data and recommendations from our local elected officials and public health departments. We are confident that our policies and procedures will help to keep our patients safe and allow them to receive the care they need. Will you be returning to “business as usual?” What does this mean for patients? Can I get tested for COVID-19 at your office? What about antibody testing? Will your office staff wear PPE? Will I need to wear a mask in your office? How can I schedule an appointment? Is someone allowed to come with me to my appointment? We are eager to see you again soon. If you have any additional questions, please call your doctor’s office. Gastro Health Gastro Health Support Center 9500 S. Dadeland Blvd. Suite 200 Miami, FL 33156 1-855-427-8761 Careers Employees Gastro Health Foundation HIPAA Disclaimer Privacy Policy Terms of Use Site Map © 2021 Gastro Health - All Rights Reserved