For a friendly chat with a Home Care Manager call 01485 570611 or 01603 898623 Home Care Recruitment About Us Protecting You Latest News Contact A Reliable Care Company that You Can Trust, with Core Family Values and a Price You Can Afford One of the longest established multi-award winning home care companies. Setting the standard for home care across Norfolk… Care at Home Join our Team Taking Care of YOU If you need some help taking care of a loved one or even taking care of yourself, then Extra Hands can help you. As an award-winning, family-run care business founded on family values, we provide people like you with the very best home care and support. Whether you ‘re looking for short term holiday cover or long term ongoing help, our team of professional, kind and reliable carers will care for your loved ones like we would care for own. LEARN MORE Choose Extra Hands for Your Home Based Care and You’ll Get: Personally Matched Carers Who Are Respectful of Your Family Values – You’ll get to know your carers and build a strong relationship with the people who look after you. A Consistent, Professional & Reliable Service – So you can relax knowing everything’s under control. Compassion & Understanding – All of the time, from our management, office staff and carers. Fair Pricing – No hidden costs, no VAT, no extra charges for weekends, evenings or Bank Holidays. A Flexible Service that Works for You – With visits available 7 days a week, from 15 minutes upwards, we can work closely with you and your family to find a care plan that meets your individual requirements. Peace of Mind – We pride ourselves on our reliability and the technology we use enables us to keep in contact with our staff at all times. This ensures that NO visits are ever missed. Carers You Can Trust – All our staff are fully qualified, DBS checked and trained to promote independence and respect your dignity. We’re also fully compliant with the Care Quality Commission’s National Standards. (http://www.cqc.org.uk/) Extra Hands – An Award-Winning Caring Company that Really Cares! Established in 1993, Extra Hands is a family run business with over 175 staff, based locally within the Norfolk community. We’re a multi award-winning care company covering West Norfolk, North Norfolk, East Norfolk, Norwich and surrounding areas. We pride ourselves on providing you with an excellent service and reliable care that puts your mind at ease. Helping people who are living in their own homes to maintain a good standard of life, enabling them to achieve their own potential and maximise their independence. Our aim is to treat everyone in a fair, respectful and dignified manner, to provide the highest standards of care achievable and ensure family values are at the forefront of our delivery of care. Click here to see most of the questions we get asked from families considering care at home: Care FAQs For a friendly chat with a Home Care Manager call 01485 570611 or 01603 898623 Why our Clients Love Us The company has never missed supplying a carer in well over 4500 visits. Very well done! Albert Blackburn, Briston Us in a Flash 92.7 % of people answering thought Extra Hands Service is responsive and meets their needs 94.4 % of people answering thought the Service they receive is provided in a caring way 95.5 % of people feel they are treated with dignity and respect 95.1 % of people feel safe with the care they receive 84.7 % feel the service is well led 91 % of people stated good or excellent to how satisfied they were with the care provided from Extra Hands 93.1 % think staff appearance is good or excellent 90.6 % think competence is good or excellent 86.1 % think continuity of care is good or excellent Thinking of Working for Us? Here’s What You Need to Know… Working with us suits many people who want to turn their passion for caring for others into a fulfilling job or career. You can earn £9.60 per hour plus travel and mileage payments with our customers whether you choose to work full or part time. Experience is not necessary as you will be provided with all the training and support you need to become an excellent carer. We’re currently hiring so once we have received back all of the pre-employment checks, successful candidates can start working at the next available induction programme in your area. For More Information CLICK HERE For an Application Form APPLY NOW Understanding Career Progression LEARN MORE For Training Opportunities FIND OUT Extra Hands of Heacham Limited - Head Office CQC overall rating GOOD 20 October 2021 SEE THE REPORT Extra Hands of Heacham Limited - Norwich Office CQC overall rating REQUIRES IMPROVEMENT 12 June 2021 SEE THE REPORT Home Care Recruitment About Us Latest News Protecting You Contact 01485 570611 or 01603 898623 contact@extrahands.net Extra Hands of Heacham Ltd Registered in England & Wales: Hornbeam Accountancy Services, Bidwell Road Rackheath Ind Est, Rackheath, Norwich, Norfolk, NR13 6PT. 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