Compliments, Complaints & Feedback Accessibility Translate Urgent help Home About Us Our Services Get Involved Contact us News Jobs Home Contact us Compliments, Complaints & Feedback Patient Relations Team We are a confidential advice, support and information service and welcome feedback about our services as we recognise the value that comments, complaints, concerns and compliments can provide. Your feedback assists us in developing better quality and higher standards of healthcare for all of our service users, carers and families. You can contact us by completing the form below alternatively you can contact us on the details below. Address: Herefordshire and Worcestershire Health and Care NHS Trust, 2 Kings Court, Charles Hastings Way, Worcester, WR5 1JR Telephone: 01905 681517 Email: WHCNHS.PALS@nhs.net Team Lead: Rebecca Lane – Patient Relations Manager If you wish to contact the Chief Executive directly, please send letters to the above address. The Patient Relations Team will contact you within two working days of receiving your contact and we are available Monday to Friday, 8:30am to 4:30pm, with the exclusion of bank holidays. Please note: If your enquiry relates to care provided by Worcestershire Acute Hospitals NHS Trust please contact: 0300 123 1732 or email wah-tr.PALS@NHS.net If your enquiry relates to a GP or practice please contact 0300 311 22 33 or email england.contactus@nhs.net Your Feedback Note: Questions marked by * are mandatory What service did you access? At what location? When was this? What was positive about your experience? What are your main concerns? How can we resolve it? Any other comments or feedback? You are here: Page 1 of 2 How We Can Help Other Useful Contacts Back to top of page Print this page Email this page Site map Contact us Compliments, Complaints & Feedback Head Office Herefordshire and Worcestershire Health and Care NHS Trust 2 Kings Court Charles Hastings Way Worcester Worcestershire WR5 1JR T: 01905 760000 Our Partners Wye Valley NHS Trust NHS Herefordshire and Worcestershire CCG Herefordshire Council Worcestershire County Council Worcestershire Acute Hospitals NHS Trust We are recruiting. Check out our latest vacancies here Work for us Herefordshire and Worcestershire Health and Care NHS Trust CQC overall rating Good 21 January 2020 See the report Copyright © 2021 Herefordshire and Worcestershire Health and Care NHS Trust About us Privacy notice Accessibility Cookies Powered by VerseOne Group Ltd We have placed cookies on your computer to help make this website better. You can at any time read our cookie policy. Otherwise, we will assume that you're OK to continue.