What we do Business issues Case studies Blogs ClearSight Contact Twitter LinkedIn FILTER BY: Filter by challenge Filter by sector VENUEVERDICT CX AWARDS 2021 BRANDS / HOTELS AND EVENTS HOLIDAY TRENDS 2021 BRANDS / CULTURE, TOURISM AND LEISURE MOMENTS OF TRUTH 2020 AWARDS CUSTOMERS / FINANCIAL VENUEVERDICT ACCREDITATIONS 2020 CUSTOMERS / HOTELS AND EVENTS VENUEVERDICT AWARDS 2020 CUSTOMERS / HOTELS AND EVENTS SEGMENTING FOR A CAUSE CUSTOMERS / CULTURE, TOURISM AND LEISURE UNDERSTANDING HOW TO MEET FINANCIAL HEALTH NEEDS CUSTOMERS / FINANCIAL VENUEVERDICT GOLD STANDARD ACCREDITATION – Q1 2020 HOTELS AND EVENTS INTERNATIONAL SCHOOLS SEMINAR 2020 CHANNELS / EDUCATION HOLIDAY TRENDS 2020 BRANDS / CULTURE, TOURISM AND LEISURE NEW 'MOST RECOMMENDED HOTEL BRAND’ VENUEVERDICT AWARD 2019 BRANDS / HOTELS AND EVENTS VENUEVERDICT AWARDS 2019 BRANDS / HOTELS AND EVENTS 1 2 3 … 14 What we do Business issues Case studies Blogs Contact Coronavirus Connect Latest opinion Five things we learned from our mystery visits to Scottish Attractions Sustainability in Indonesia – it’s development stupid! Cultural attractions ‘should’ inform visitors about links to slavery - our research reveals Latest tweets @BVA_BDRC Yesterday we hosted a Christmas event in support of @Coram, where we decorated our own gingerbread cookies, put up decorations in the office and on our tree, enjoyed mulled wine and listened to some Christmas music! A massive thank you to everyone who donated and came along!pic.twitter.com/XyfEVmfQCM Arrived #ScotTourismConf @eicc just in time to catch #JonYoung of @BVA_BDRC sharing latest insights about customer sentiment, comfort levels, desire to visit attractions etc. Visitor sentiment research like that commissioned & shared openly & freely by @alva_uk has been criticalpic.twitter.com/TQnWjwyc2j BVA BDRC Privacy Notices Terms & Conditions Corporate Social Responsibility Careers at BVA BDRC Statutory Information Quality Policy