Home Products Industries Custom Capabilities About Contact Tailored Customer Service It All Starts With a Conversation There are several departments within Ivanhoe staffed with experts available to assist customers in product identification and customer needs analysis. Our sales and customer service team are on the front line with face to face and remote access to assist with the bulk of our customer communications. Our sales and customer service team actively talk with customers to understand their needs beyond effective foam control agents and surfactants, so that Ivanhoe adds value and becomes a part of our customer’s supply chain. Ivanhoe Sales Team: Kipp Domby Technical Sales Representative Ontario, WA KDomby@ivanhoeind.com Dirk Clarkson Technical Sales Manager Jerome, ID DClarkson@ivanhoeind.com Lary Hartley Technical Sales Manager Twin Falls, ID LHartley@ivanhoeind.com Anabel Castro Inside Sales Representative Zion, IL ACastro@ivanhoeind.com Jon Parsley Eastern Regional Sales Manager Raleigh, NC JParsley@ivanhoeind.com Keith Hammerschmidt Southwest Regional Sales Manager Houston, TX KHammerschmidt@ivanhoeind.com Don Boutzarelos Midwest Regional Sales Manager Chicago, IL DBoutzarelos@ivanhoeind.com Roger Wiese Vice President & Western Regional Sales Manager Los Angeles, CA RogerW@ivanhoeind.com Paul Peebles Executive Vice President Zion, IL PPeebles@ivanhoeind.com We Want to Be a Resource Ivanhoe’s regulatory and R&D staff are always available to assist our customers. Is the regulatory environment for foam control agents & surfactants confusing? Is the selection and evaluation of foam control options problematic? Outsource your regulatory and defoamer R&D needs to Ivanhoe or just get an expert second opinion. Our regulatory and R&D staff are very personable and eager to work with our customers. Find us at your industry trade events or request a remote or in person meeting to discuss your technical challenges. Let our expertise be a resource to your business. Looking to Form Partnerships Ivanhoe does not have any preset rules or preconceived notions on how we do business with our customers. We want to form partnerships by adapting our business practices and services to fit our customer’s business model to maximize our value as a supply partner and earn a preferred supplier status. We have many levers to pull and options available as we customize or services, and we are always open to new ideas. Ivanhoe's common best practices include: Made to stock mentality Just in time deliveries Cost reduction initiatives Payment term options National & regional distribution partners Global shipping Private labeling Stable pricing Minimum stock agreements 100% OTIF Metrics Stable Pricing Third party procurement portals Third party warehouse & consignment options Custom packaging options Custom Manufacturing Payment term options How can Ivanhoe help you meet your business goals? Do you need a Customized Formulation? Contact Us. Ivanhoe can meet your needs. Learn about our Certifications. Home About Tailored Customer Service back to top +1 847-872-3311 Ivanhoe@ivanhoeind.com Orders@ivanhoeind.com Technical@ivanhoeind.com Ethics & Reporting Hotline: ethics@ivanhoeind.com Ivanhoe LinkedIn account Ivanhoe Twitter account Ivanhoe Facebook account © 2021 Ivanhoe Industries Inc. Privacy Policy Terms of Use Site Map