Any questions? Call us: +45 9642 5555 PartnerNet Avlerinfo Inspection reports KMC characteristics Home> Selective advantage Selective advantage At KMC, we’re selective about our customers as well as about the ingredients we choose to specialise in. KMC customers get the full benefit of our specialists’ rapid-response attention and assistance, on the best possible terms. Different needs, different answer We’re a relatively small, agile ingredients company that’s deliberately and carefully selective about our customers as well as about what we make. We can’t, don’t and won’t try to be everything for everyone. Some KMC customers want reliable, consistent deliveries of ordinary unrefined potato starch in bulk, with a minimum of bother. Others require different degrees of customisation in the specs and recipes, and need to continually alter and refine how they use KMC’s more specialised standard products. Deliberately selective KMC products are aimed exclusively at the food industry. Even so, we simply haven’t got the resources to chase every single potato starch contract, or to configure and deliver KMC ingredients to every specialist market across the colossal spectrum of the global food industry. Trying to do so would mean losing “the personal touch” and the agile responsiveness that our customers say they value so much. Priorities There simply aren’t that many of us, so we prioritise our naturally limited resources. Our focus normally revolves around: Companies/manufacturing operations whose size and set-up mean we can help most Selected product groups where KMC expertise and know-how can generate the best possible commercial results But we’re enough of an old-fashioned “seize good opportunities” business operation to also step up for any big commercial openings that might arise outside these focus areas. Mid-size magic The customers we can do most for are generally in the medium-volume size band. It’s often in companies of this kind where the path from ideas to decisions is relatively short and where even small improvements in ingredient recipes and production configurations can result in big leaps in product performance – and end-user satisfaction. It’s also in companies of this general nature that we can most effectively implement KMC’s know-how sharing and customer-centric service ambitions, to help generate the best results. At KMC you’re a high priority At KMC you don’t get lost in the customer crowd. We’d rather have fewer customers that are solidly satisfied and can see the practical benefits and commercial pay-offs from long-term collaboration than lots of customers where it’s just a question of buying and selling a commodity. We commit strongly to productive, long-term collaboration with the customers we have. Need more information? FIND YOUR LOCAL KMC PARTNER About KMC KMC supplies potato-based ingredients - of the highest quality and with documented provenance - to food industry clients throughout the world. KMC products are designed to help you match your products to changing commercial requirements, so you can boost your profit margins and please your customers more. Read the full story Find a local partner Find your partner Contact Herningvej 60 DK-7330 Brande Denmark Tel.: +45 9642 5555 Email: kmc@kmc.dk Get in touch Legal disclaimer