Personal Business About Service status Coronavirus (COVID-19) Find a Store Help Log in What to bring when you pop in Personal Borrowing What I need to open a personal account What I need to open a personal account or apply for credit Opening an account or applying for borrowing with us is easy and hassle-free – especially if you’re prepared. Having the correct documents will help make sure everything goes smoothly. What you need to open an account Download our requirement guide here to print off the full list of all personal ID documents you can use to open an account, or simply scroll down to see our requirements. Personal identification requirements PDF Opening a Personal Current or Savings Account 1. If you’re a UK, EEA or Swiss National Proof of identity: A valid passport / EU national ID card or UK driving licence is ideal. In most cases this will be all we need. See list of acceptable proofs of identity Proof of Address (1 or 2 depending on circumstances): It would be useful to have two types of address verification handy in case we’re unable to verify your name and address. Show list of acceptable proof of address documents 2. If you’re not a UK, EU, EEA or Swiss national You can open an account in store with a valid passport containing your current visa (with at least 6 months left on it) or Biometric Residence Permit. You'll also need to bring 1 or 2 of the proofs of address listed in section 1 above. Unfortunately, while we are working on accepting biometric visas, we’re unable open Current Accounts online for non-UK, EU, EEA or Swiss nationals at this time. 3. If you’re aged 11 to 15 If you’re aged between 11 and 15, please come in store with your parent or guardian to open a Cash Account. Parents or guardians need to provide the documents listed in section 1 or 2 for themselves, plus one of the following for the child opening the account: valid passport birth certificate NHS Medical Card Child Tax Credit documentation or Child Benefit documentation (if applicable) 4. If you're 16 or 17 and would like to open an account independently You'll need to provide the documents listed in section 1 or 2, whichever is relevant to you. If you can’t provide them, we may need a parent or guardian to open your account. 5. If you're 18 or over and in full-time education You'll need to provide the documents listed in section 1 or 2, whichever is relevant to you. If we can’t verify your address electronically we can accept a letter of acceptance or letter of introduction from your college or university, if it’s appropriately registered (ask us for details). 6. Special circumstances If you can’t provide some of the documents we normally need for verification you can still apply for our Cash Account and/or savings accounts, and we’ll accept the following: International students: Valid Passport + Student Visa (with at least 6 months remaining) + a letter of acceptance or a letter of introduction from a UK education institution (addressed to Metro Bank, One Southampton Row, London WC1B 5HA). Asylum seekers: IND Application Registration Card (ARC) issued by the Home Office along with proof of address and confirmation of Asylum support allowance or other income. We no longer accept ARC Cards which do not have a expiry date. People in care homes or sheltered accommodation: Individuals in care homes or sheltered accommodation: We are also able to help if you are an individual in a care home, sheltered accommodation, or a refugee. Please speak to a colleague for guidance on what we will require. 7. Tax residency We have a legal requirement to obtain tax status for any personal and sole trader customers. Please come prepared to complete details confirming if you are resident for tax in the UK and/or any other countries. If you’ve always lived in the UK then you’re likely to be a UK tax resident If you’re a resident for tax in any other country please bring your Tax Identification Number or Tax Reference Number If you’re unsure of your status, you should seek professional advice Applying for a Personal Credit Card or Loan Proof of income We also sometimes ask you for documents which prove the income you’ve declared to us. You can bring originals of the documents listed below to one of our stores or send them by post. We’ll return them to you. If you’re sending them by post, download and complete the Proof of Income supporting documentation return form. Send it, with the documents to: Customer Care Team, Metro Bank, One Southampton Row, London WC1B 5HA. We recommend you use recorded delivery when sending any important or confidential documents. See list of acceptable proofs of income Proof of identity If you’re a new customer and opened a Current Account online and come into one of our stores to apply for lending, we will ask you for documents to prove your identity. See above for acceptable proofs of identity. Some things you may like Banking with us What I need to open an account With our same-day account opening, you can apply in store and we'll print your card there and then. Having the right documents will help make the process go smoothly. What you need to open a personal account FSCS Protecting your money Your eligible deposits with Metro Bank are protected by the FSCS. How the FSCS protects you Store Locator Careers Press Mortgage Intermediaries Investor Relations Developer site Modern Slavery Act Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered. For further information visit www.fscs.org.uk. Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. Accessibility Legal Information Privacy Sitemap Copyright 2021 Metro Bank. 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