Features Pricing Customers Resources Help Log in Free trial ElectricBlu Contractors Case Study Read the ElectricBlu Contractors Case Study to discover how TextMagic’s SMS software helped the company to decrease missed appointments. Wakefield, West Yorkshire United Kingdom Founded in 2013 4 Employees Business Services Other Visit website After looking into a variety of texting services we chose TextMagic because of the variety of features it offers along with the price. James Raby Director About ElectricBlu Contractors ElectricBlu Contractors is a small team of electricians serving the Wakefield & West Yorkshire area, UK. Growing from a sole trader into a team over the last 6 years, specializing in working for the rental sector completing reactive maintenance and electrical testing. Always looking for ways to automate and streamline the customer journey for our clients, ensuring that their properties are both compliant with regulations and repaired in a quick manner should anything fail. Start Free Trial View Pricing The Business Challenge As a business, we complete a substantial amount of work for both estate agents and landlords. This involves booking appointments with tenants for the various repair works. We were experiencing a high volume of 'missed appointments' where we would book an appointment, our electrician would turn up at the property only to find the tenant was not in. This was amounting to an enormous amount of wasted time, wasted money and poor turnover of repairs for our customers. How TextMagic Helped After finding TextMagic online, we decided to start implementing a system where we would send 'booking confirmation' texts to tenants. We also implemented 'appointment reminder' texts 24hr before the particular job appointment. This was both straightforward to set up, together with very effective at reducing missed appointment times. We have used the Zapier integration to allow everything to be automated with other business systems that we have been using. The Results Since we have implemented our new system, wasted time through missed appointments has dropped nearly 80%. This has enabled us to take more customer contracts on and expand our business (indeed, we are hoping to hire another electrician shortly!). This would not have been possible without TextMagic's platform! BestKidMagician.com Magician gains new business through efficient lead follow-up Performing Arts Read the case study Estate agent increases appointment attendance Property Leasing and Management Read the case study Funding company keeps in touch with hard-to-reach customers Financial Services Other Read the case study 212 reviews 167 reviews 53 reviews Try our fully featured business texting platform today Start free trial View pricing support@textmagic.com (844) 600-0669 0808 168 1030 1800 531 865 640 6446 COMING SOON Features & Pricing Pricing Features Overview Send Texts Online Email to SMS Service SMS Software for PC & Mac Virtual Mobile Numbers SMS Gateway API About us About TextMagic Privacy Policy Terms of Service Secure Text Messaging GDPR Sitemap Status Resources How to Articles Video Tutorials FAQ Contact Us API Documentation Affiliate Program Solutions TextMagic 548 Market St #27442 San Francisco CA 94104-5401 United States Careers We're hiring © TextMagic Ltd. All rights reserved. This website is GDPR compliant and uses cookies to ensure you get the best experience on our website. Learn moreClose