801 00 66 00 22 493 33 33 2018-09-16 CHANGES IN THE OFFER FROM OCTOBER 1, 2018 Ladies and gentlemen! Please be advised that as of October 1, 2018, our product and price offer will change. We are pleased to announce that from that day a new service, Krajowy Premium (Tender), will be available in our network . This service is provided between six business centers in Poland (Katowice, Kraków, Łódź, Poznań, Warsaw, Wrocław). This offer is addressed to companies that need a guarantee of early-morning delivery or at the right time. Sending this parcel in these cities by 12:00 noon guarantees next day delivery in these cities between 08:00 and 12:00 at the indicated time. It is a response to your expectations regarding the certainty of delivery of tender procedures and other very important timely documents. The last quarter of the year always brings with it challenges related to increased traffic in courier parcels. The growing shortage of drivers and couriers causes fierce competition in the market in obtaining them. The increase in the number of shipments increases the costs of acquiring free cargo space on vehicles. We take actions to ensure the proper logistics service. This will also be reflected in the prices of services. As of October 1, 2018, the price list will be increased (while maintaining the current discount level) in the price lists for domestic and international services ( http://www.x-press.com.pl/content/pliki/364/CennikUslugsieciXpressCouriers201801102018.pdf ). Prices for local services provided do not change. We would also like to inform you that in order to ensure proper service in local shipments, from December 3 to 31, the Local New Rush service will be turned off and the Christmas service will be turned on. It is very important to separate business shipments (delivery within 3 hours, next day) from gifts, where delivery will be made within 3 working days. We cordially invite you to contact our sales representatives (X-store employees), because as part of the Christmas service we are able to provide you with gift packaging, distribution, and even organize a gift idea for your customers / domestic and international business partners. The cooperation with you in the field of shipments also influences the provision of proper logistics service. The first link is to pass orders to us. We would like to encourage you to use the shipment management tools (https://ecok.x-press.com.pl:450/) . Thanks to this solution, the order is immediately transferred to our logistics dispatchers. In addition, you get direct access to all statuses as well as reports on shipments, full history of orders. In the scope of the last mile, contact with the recipient is significant, therefore, on October 1 this year. we introduce an obligation to put the recipient's telephone number in the order. No number or the wrong number will result in an additional fee of 1.50 PLN. Additionally, on October 1 this year. We are introducing the option of receiving e-mail notifications about unsuccessful delivery attempts, in order to quickly decide on the next steps with shipments. If you have additional questions, please contact our Sales Representatives directly. Below are general addresses where you can get relevant information: 1) commercial information - dhwaw@x-press.com.pl 2) access to eCOK, operations, eInvoicing - waw@x-press.com.pl Yours faithfully The X-press Couriers team FOR THE MEDIA FOR COMPANIES FOR THE E-COMMERCE SECTOR FOR INDIVIDUAL CLIENTS THEY TRUSTED US WE BELONG TO THE NETWORK Office address: Distribution Park Okęcie building. 3 ul. Mineralna 15A 02-274 Warsaw Telephone: 801 00 66 00 or 22 493 33 33 E-mail: waw@x-press.com.pl