COVID-19 Updates & Information from Public Health » search Online Services Departments Courts & Sheriff Parks Community & Health Connect Community Action Agency Community Action Agency Home Walk For Warmth Emergency Assistance Home Repair Programs Food Security Programs Tax Preparation Assistance Weatherization Assistance Volunteer Opportunities Advisory Board CAA Staff Request For Proposals Important Files 2021 Community Assessment Ottawa County Community Action Agency aims to reduce the effects of financial hardships by promoting self-sufficiency and empowering individuals and families to achieve economic independence How are we doing? Click here to take a brief survey about your recent experience with Ottawa County Community Action Agency Take Our Survey » Are you a tenant with past due rent and/or utility bills due to COVID? Apply For Services » OCCAA Is Hiring Assessment & Eligibility Specialist Apply Now » CARES Act Ottawa County Community Action Agency has funding available through the CARES Act to assist families with their past due utilities, access to emergency food, hygiene and sanitation supplies as well as to assist with transportation if needed. Contact OCCAA for information and eligibility requirements by calling 616-393-4433 or apply online. How Community Action Agency Helps Your Community Holland, Zeeland & West Olive Utility Assistance: 210 households Walk For Warmth 56 Weatherization: 17 households CSFP: 276 Tax Assistance: 144 Migrant Program: 35 Lower My Bill: 54 Home Rehabilitation: 1 Holland BPW Customer Assistance Program: 38 The Emergency Food Assistance Program: 918 Grand Haven, Ferrysburg, Spring Lake, Fruitport & Nunica Utility Assistance: 42 households Walk For Warmth: 11 Weatherization: 15 households CSFP: 138 Tax Assistance: 48 Migrant Assistance: 2 TEFAP: 679 Coopersville, Marne & Conklin/Tallmadge Township Utility Assistance: 21 households Walk For Warmth: 3 Weatherization: 1 household CSFP: 74 Tax Assistance: 7 households TEFAP: 369 Hudsonville, Jenison & Grandville (Ottawa County Portion) Utility Assistance: 29 households Walk For Warmth: 6 Weatherization: 2 households CSFP: 46 Tax Assistance: 19 households TEFAP: 262 Key Terms Weatherization - updating qualified homes to be more energy-efficient. Utility Assistance - assistance with utility bills, also assisted by Walk For Warmth funds. Tax Assistance - qualified households are provided tax assistance. Migrant Program - qualified migrant workers are provided emergency assistance. CSFP - Commodity Supplemental Food Program - USDA-provided 25 lb boxes of boxed and canned food to qualified households. Lower My Bill - (Holland) - Perform home energy audit to give ideas on reducing energy consumption and lowering energy bills for Holland BPW customers. Special Note TEFAP - The Emergency Food Assistance Program - Federally-funded program that helps low-income families. In Ottawa County CAA provides TEFAP assistance quarterly at specific locations. Last year, at each location, CAA provided food for an average of 667 households PER LOCATION. About Community Action Agency The purpose of this agency is to help the individuals and families of Ottawa County who are struggling with financial self-sufficiency. Our programs are mainly related to housing and food issues. Many of the programs include loans or general assistance to participants, but generally the recipients must prove their economic sustainability. CAA assistance is meant to help individuals or families reach a point where they can assist themselves without public funding. The Community Action Agency is part of an extensive regional network of faith-based and non-profit agencies that work on a knowledgeable referral basis. If we cannot help a client, we will help that recipient find the appropriate channel to meet their needs. How to Apply for Services 12251 James St., Ste. 300 Holland, MI 49424 Phone: (616) 393-4433 Toll-free: 1 (800) 764-4111 Ext. 4433 Hours: Monday - Friday 8:00 am - 5:00 pm Office hours by appointment only Documentation needed: Proof of income for all adults in the home - examples include check stubs from last 30 days, child support, SSI, disability, DHS cash assistance, unemployment, etc. Proof of household size - examples include social security cards or birth certificates for all household members. Photo ID and social security card of the applicant. Shut off notice from utility company (if applying for Utility Assistance). CONTACT US 12251 James St., Ste. 300 Holland, MI 49424 Phone: (616) 393-4433 Toll-free: 1 (800) 764-4111 Ext. 4433 FAX: (616) 393-5612 info.occaa@miottawa.org Monday - Friday: 8:00am - 5:00pm Call 2-1-1 to get a list of resources closest to where you live 24 hours a day 7 days a week, including non-health care related needs. 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