Solutions Services Media About Careers mySITA Contact us Industry Airlines Overview Products APIs for developers Services Industry insights What our customers say Creating safer, frictionless passenger journeys 70 years ago, SITA was created to serve the communication needs of the world’s airlines. Today, nearly every airline in the world does business with SITA. Our industry expertise, right balance of innovative technology and our unrivalled understanding of industry processes, allows us to develop and manage integrated solutions and services through seamlessly connected platforms that unlock the hidden value of airline systems. In this current environment shaped by COVID-19, however, travel has evolved, and passengers want the reassurance of safety, which is transforming industry processes. As a result, airlines must build more flexible and efficient operations to support the “new normal” business model. This means airlines’ future profitability depends heavily on digitization and their ability to digitally extend key customer touchpoints beyond the physical airport location so that passengers are ready to fly prior to arriving. SITA’s domain expertise, and investment in advanced technologies, is powering the digital shift in, and reinvention of, airline solutions. We are improving performance and delivering a more seamless passenger experience, making air travel more connected, efficient, safe and sustainable. Portfolio spotlight Products for the airline industry API for developers View all SITA APIs for Airlines See how customers are succeeding with SITA Fortunately, delayed bags are very rare. But in case this happens, we want to provide a comfortable and easy recovery experience – without waiting at the belt, queueing at the Lost & Found counter or calling the baggage hotline to trace the bag. We are proud that, with this new digital solution, we can provide this improved experience to our passengers. Stefan Kapactsis, Director Digital Ground Services at Lufthansa Group Do you have a question? We are here, ready to help. Get in touch English Subscribe to our newsletter Join our newsletter to stay up to date on the latest news. Subscribe What we do Our solutions SITA AT AIRPORTS SITA AT BORDERS SITA FOR AIRCRAFT APIs for developers Media Media inquiries Press releases Blogs Stories Resources Events Who we are About SITA Responsible business Leadership Membership Subsidiaries Careers SITA Community Cyber Threat Center Connect Contact us Our offices worldwide Customer portal Legal/Privacy Copyrights and trademarks Liability disclaimer Privacy at SITA Ethics Ethics at SITA Suppliers Supplying SITA Purchasing Copyright © SITA 2021. All rights reserved. Cookies Button Cookie use at SITA We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.Our Cookie Policy. Accept All Cookies Reject All Cookies Settings