X We use cookies to deliver the best site experience. Continue browsing if you agree to our use of cookies. Learn more about cookies. Deliver the experience your customers expect. Avaya Oceana™ Solution Hamburg BPO Uses Omnichannel Platform to Provide ‘Digital Dialog’ Capabilities for Clients Your Digital Transformation Starts at our Executive Briefing Center—Book a Visit Now Sign Up to Trial Avaya Breeze in Your Business—Build Apps on Day One Eight of 10 Top Luxury Hotel Groups Rely on Avaya to Deliver an Amazing Guest Experience As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for multi-touch contact center and unified communications with integrated, secure networking—offered on premises, in the cloud, or a hybrid. Today’s digital world is centered around communications enablement, and no other company is better positioned to do this than Avaya. Read More > Solutions Customer Engagement Call Center & Contact Center Solutions Team Engagement Unified Communications & Collaboration Solutions Cloud Solutions for Every Business Size Networking Network Virtualization & Unified Access Solutions REAL-TIME COMMUNICATIONS Avaya Breeze™ Platform Avaya Snap-ins Avaya Snapp Store Avaya Collaboratory PRODUCTS Unified Communications and Collaboration Customer Experience Management Networking Cloud Browse All Products A-Z > SERVICES Professional Services Enterprise Cloud and Managed Services Support Services Meet Avaya Employee Recognition Firm Invests in Superior Customer Experience Benefits: Increased Productivity, Improved Customer Service Topics: Customer Service, Multi-channel, Team Efficiency Read the Full Case Study › View All Success Stories > Michael C. Fina Recognition-Rewarding Customer Experiences 3:17 Case Studies View All Customer Success Stories Aussie Marketing Firm Upgrades Contact Center, Network to Better Meet Client Needs Avaya Aura® and Avaya Fabric Connect Cover all the Bases for the New York Mets Smooth Sailing at Norwegian Cruise Line with Geo-Redundant Contact Center In the News Avaya Advances the Digital Transformation Imperative with New Customer Engagement Cloud Solutions Read the News Release > NOW@Avaya Podcast: Once Again AVAYA Helps NORAD Track Santa on his Magical Trip AVAYA PODCAST NETWORK™ View All Newsroom Events Blogs Perspectives Avaya TV Meet an Avayan: Steve Forcum Steve Forcum is a Sales Engineer at Avaya. Learn more about Steve and Avaya's in... Meet an Avayan: Stacey Terraza... In this special installment of the People at Avaya series, meet Stacey Terrazas ... Your Roadmap to Communication ... Your communication solutions and applications are the lifeline of your business.... View AllVideos Avaya: Strong Now, Stronger in the Future Avaya is continually transforming through innovation to deliver better outcomes for our customers. Learn more about Avaya > ‹ › Connect With Avaya Follow Us Sign Up for Our Newsletter Find a Partner Chat with Representative U.S. & Canada (866) GO-AVAYA Worldwide (908) 953-6000 Tweets by Avaya Solution Finder Skip Send Solution Finder Which Avaya Solution is right for you? Start Discover Products Solutions Services Industries Case Studies Programs and Promotions Authentic Avaya Perspectives Avaya Connected Blog Avaya TV Solution Finder Info for Developers Channel Partners Technology Partners Consultants Investors Media Analysts Suppliers Connect with us Support How to Buy Find a Channel Partner Find a Technology Partner Executive Briefing Center Contacts About Avaya Events Newsroom Investor Relations Corporate Responsibility Our Company International Avaya Users Group - IAUG Careers Sitemap Terms of Use Privacy Cookies © 2017 Avaya Inc. Avaya Inc., 4655 Great America Parkway, Santa Clara, CA 95054-1233 USA