≡ LOYALTY MARKETING Build authentic connections with comprehensive customer loyalty programs that improve your word of mouth marketing and overall customer advocacy. Book a Demo Grow My Business Deliver Holistic Brand Experiences Engage Around Your Offering CUSTOMER JOURNEY CUSTOMER EXPERIENCE MARKETING LOYALTY MARKETING Reward Your Customers’ Brand Loyalty Today’s happy customers are tomorrow’s brand champions, and nothing improves your word of mouth marketing efforts than true customer advocacy. Act-On empowers marketers to build authentic connections through holistic customer loyalty programs that educate customers, improve engagement, and drive expansive growth from within. Improved Loyalty Marketing Understand what motivates each of your customers and give them more of what they want in the channels they use most. Guide returning and loyal customers to additional buying points and encourage word of mouth marketing with personalized recommendations and promotions. Leverage data collection, marketing analytics, and reporting to build more effective, accurate customer profiles and deliver more relevant, useful campaigns and messaging. How Does Act-On Help Me With Loyalty Marketing? Customer Loyalty Programs By deploying automated customer loyalty programs through Act-On, you can show your appreciation for your clients and incentivize long-term engagement. Our automated analytics tools provide the in-depth insights you need to score and segment your top customers and then develop effective and innovative customer loyalty programs. Personalize your messaging, recommendations, and incentives, and track behavior in-real time to improve over time. Customer Advocacy Give your most supportive and enthusiastic clientele a virtual megaphone with simple and effective customer advocacy programs. With Act-On, you can transform happy customers into brand advocates leveraging marketing automation to create customized messaging, content, and surveys that reveal customer satisfaction and enable deeper affinity between your brand and your fans. By inspiring new customer advocates to raise awareness about your offerings, you’ll enhance your brand reputation and exceed your customers’ needs. Customer Engagement Campaigns Orchestrating great customer engagement campaigns helps you to foster long-term customer connections that will drive your loyalty marketing efforts for years to come. Jumpstart these conversations with Act-On’s behavioral tracking tools and leverage the data to craft informative and actionable customer engagement campaigns and personalized content. Show your customers the value of your products, best practices for maximizing their use, and exciting promotions for upcoming offerings. Word of Mouth Marketing The digital revolution hasn’t lessened the importance of word of mouth marketing; it has increased it exponentially. Ensuring great customer advocacy through online and in-person reviews and referrals is not only more important than ever, though. It’s also never been easier, especially with Act-On’s word of mouth marketing tools. Use our marketing automation platform to promote brand awareness, drive more sales and revenue, and increase customer advocacy through great NPS and referral programs. We’re now able to provide greater value to our clients who then become more loyal and expand their business with us. KRISTIN WILLIAMS, MARKETING PROGRAM MANAGER (PHYSICIANS INSURANCE) How Can Loyalty Marketing Help My Business? Deliver high-performing brand loyalty and rewards programs that engage your customers and convert them into brand advocates. Our loyalty solutions can help you entice customers to buy from you again and again and sing your praises to their friends and family online and in person. Our automated welcome and transaction campaign tools keep your audience engaged and can generate email engagement rates above 60%. 73 % of consumers say friendly customer service representatives can make them fall in love with a brand. 900 % more likely for loyal customers to try a new offering. Go Beyond the Lead Watch this 2-minute video to see Act-On in action Learn how our growth marketing platform can transform your marketing. Get started US: +1-(877)-530-1555 UK: +44 1189 515680 Stay updated on marketing news and tips Delivered straight to your inbox Product Solutions Pricing Resources Statistical Significance Calculator About Leadership Press/News Careers Contact Us Copyright © 2008-2021 Act-On Software, Inc. All Rights Reserved. Master Services Agreement Privacy Policy Acceptable Use Policy Support Terms Certifications & Associations Cookie Policy Act-On uses its own and third party cookies to perform analytics, to serve you tailored advertising and content including on third party sites and to enhance the performance and functionality of our websites and software. Okay Learn more about the cookies we use.