CONTACT NORGE BOOKING OUR SERVICES SUSTAINABLE LOGISTICS PRESSROOM ABOUT US Home / Sustainable Logistics / Punctual transportations PUNCTUAL TRANSPORTATIONS TO INCREASE CUSTOMER SATISFACTION What determines the quality of the transport of freight is the delivery to the recipient. This can, for example, be a delivery to a factory, a port or a storage facility. We define Punctuality as “loaded wagons to customers within the appointed hour.” Green Cargo has a transportation network that offers sustainable, safe and punctual transportation within Sweden, Norway and Denmark. With our partners, we enable to reach thousands of destinations in Europe. Our resources –approximately 1,800 employees, 5,000 wagons and 360 locomotives make it possible. Punctuality is important for both our customers and for us and we conduct continuous quality initiatives and measurements during the year. The outcome in 2019 was 90.7%, and we are not satisfied. The target we are aiming for is 95%. Punctuality and regularity are the absolute most important parameters for our customers, though they also expect quality in other transactions as well as better information about delays, structured deviation management, increased redundancies in case of interruptions and increased digitalization. Green Cargo is in the middle of digital evolution that will lead to an IT landscape that, over time, will support and contribute to improved safety, punctuality and profitability. Green Cargo works systematically with the areas of the punctuality problem that we cause ourselves and during the year, particular focus has been on root cause analyses for trains with the lowest punctuality. We are also active in the cooperative work across the industry to make the entire railway system more robust. This work is conducted within the framework of TTT – Together for punctual trains. SUSTAINABLE LOGISTICS Saftey first Sustainable employees Climate-smart transportation Punctual transportations Sustainable business Economic sustainability Blog - Sustainable logistics Green Cargo is a sustainable logistics partner and crucial for Scandinavia’s trade and industry. Electric trains make up over 95 percent of our ton kilometrage, meaning the climate impact is next to zero. Every 24 hours, some 400 freight trains depart, replacing around 8,500 truckloads on the road network. We serve close to 300 locations in Sweden, Norway and Denmark through our network, and with our partners we reach all of Europe. Green Cargo is owned by the Swedish State. We transport 21 million tonnes of freight, have 1,800 employees and annual sales of about SEK 4 billion (2020). Green Cargo offers domestic transports with the Good Environmental Choice label. Contact us Switchboard: +46 (0)10 455 40 00 info@greencargo.com Postal address: Board of Directors in Solna Green Cargo AB Box 39 S-171 11 Solna Green Cargo AB Box 114 S-694 23 Hallsberg Visiting address: Office Solna Svetsarvägen 10 S-171 41 Solna Office Hallsberg Kraftvärmegatan S-694 32 Hallsberg Billing address Green Cargo AB FE5084 S-838 77 Frösön Subscribe Do you want to subscribe to our news, pressreleases and blog in our pressroom? Follow us in our pressroom © 2014 Green Cargo We use cookies to ensure that we give you the best experience on our website. By using the website, you accept that we use cookies. I accept Read more how we protect your personal information. \