Mortgage Enquiries 0808 273 9412 Buy-to-Let Remortgage Moving House First-Time Buyer Specialist Mortgages Resources HomeAbout UsWhy Choose Us? Client Testimonials - Our Mortgage Adviser Reviews Don't take our word for it - read what customers have to say about our service When you’re choosing a mortgage adviser, it’s essential you look at what their customers have to say. We’re always happy to hear what our customers think about our expert mortgage advice service. We also understand how valuable online mortgage adviser reviews are for prospective customers. Part of what makes us the UK’s top independent mortgage broker is the volume of positive feedback we get from our customers, many of whom also recommend John Charcol to friends and family. We’re extremely grateful for all the feedback we receive as it’s really important to us at John Charcol that we provide every single one of our clients with the excellent service they deserve. Read our reviews below and get in touch with us about your mortgage needs today, whether you’re moving home, a first-time buyer or need a buy-to-let, remortgage, or a specialist mortgage. Here's what some of our clients have said about us recently: Excellent 1981 Total reviews 4.85 Average rating Anna My experience of John Charcol has been great; the customer service was excellent and very efficient. I was impressed with the quick responses I received and very grateful for the way everything was explained to me clearly. Posted 1 day ago Ron We were in need of a later life mortgage to achieve a move to the sea in retirement. Andrew Ireland of John Charcol gave excellent, timely service both in finding the right product and dealing with a switch in property in mid purchase. Always responsive and helpful he also helped with the specific formalities of buying a new build property. I would recommend Andrew and John Charcol without hesitation Posted 1 day ago Anonymous Very good service from Randeep. Always provided me with an update when requested one. Thank you for your hard work. Posted 6 days ago Ali Had Mortgage declined from a bank, found John Charcol online and spoke to Darren, brilliant person and guided us to a perfect mortgage @ a brilliant rate. Will definitely recommend to all family & friends. Posted 2 weeks ago Anonymous Excellent service. Polite, responsive and transparent about their costs. Throughout the service they have been proactive and made things happen without putting any pressure on us. Would highly recommend them. Posted 2 weeks ago Anonymous Excellent and responsive service in navigating an involved purchase. Posted 3 weeks ago Paul Clear, effective and proactive advice. 2 great mortgage deals in 4 years, won’t hesitate to use them again! Posted 4 weeks ago Anonymous We have used John Charcol for years and recommended to family and friends for mortgage advice. Always helpful and will search out the best option Posted 1 month ago Naomi We received excellent customer service from everyone at John Charcol. Our circumstances weren't straight forward but Andrew worked with us to ensure we got a mortgage deal which suited our needs. We were particularly impressed with the attention to detail early on in our conversations which ensured that the mortgage process was quick and smooth when purchasing our house. Communication has been fantastic throughout. We would definitely use John Charcol in the future and are happy to recommend. Posted 1 month ago Ian I dealt with Kathryn Toomer who arranged my mortgage. My case wasn't completely straightforward but Kat worked really hard to secure me an excellent deal with a high street bank and stuck with it over a protracted sale and purchase process. I cant recommend highly enoough. Posted 1 month ago Read All the Reviews About John Charcol Why Choose Us? Our Commitment to Our Clients Our Awards Client Testimonials Refer, Relax and Share £100 Sign Up to Our Newsletter Receive our email newsletter and keep up to date on the current condition of the mortgage market alongside product news that may be of interest to you. Sign Up IT'S SIMPLE WITH US Talk to Our Experts Today 0808 273 9412 Send Us an Enquiry About Us Introducer and Affiliate Schemes Our Fees Careers Contact Us and Find Our Offices Regulatory Statement Our Team Client Testimonials Complaints Procedure Our Awards Cookie and Privacy Statement Refer, Relax and Share £100 Accessibility Appointed Representatives Sitemap Client Hub Sign Up to Our Newsletter Legal YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT. John Charcol is a trading name of John Charcol Limited and its Appointed Representatives. John Charcol Limited is authorised and regulated by the Financial Conduct Authority. The Financial Services Register number is 665649. Registered in England No. 9157892. Registered office address for John Charcol Limited is St. Helen's, 1 Undershaft, London, EC3P 3DQ. The FCA does not regulate some investment mortgage contracts. Calls may be recorded for training and monitoring. © 2021 John Charcol Web design agency - Liquid Light