SEARCH Look Below | Contact Us Face Masks Federally Required--Subject to Fines AIRPORT TERMINAL SERVICES AIRLINES FAQ'S AND COVID UPDATES Federal Mandate requires that Face Coverings must be worn by all staff, passengers, and visitors in the Airport Terminal until January 18, 2022 Federal Mask Mandate Remains in effect despite Oregon lifting COVID-19 restrictions As the number of passengers traveling has increased, so has the number of unruly and unsafe behavior incidents on planes and in airports. The FAA adopted a Zero-Tolerance policy toward this behavior on airplanes earlier this year, and we are taking the strongest possible action within our legal authority. But we need your help: Press Release – Federal Aviation Administration Adopts Stricter Unruly Passenger Policy (faa.gov) FAA Zero Tolerance Video FAA KIDS TALK: Unruly Passengers Reminder: it is highly recommended that passengers arrive at the airport at least 2 hours prior to your scheduled departure time. Each airline has its own operating hours. Currently, the airline check-in counters close 45 minutes prior to the scheduled flight departure time. No agents will be available to check baggage or print boarding passes after this time. Passengers need to allow enough time to complete the check-in and the TSA checkpoint procedures. All passengers must be at the boarding gate 20 minutes prior to departure or may be denied boarding NOTE: The Airline Kiosks also close 45 minutes prior to their scheduled flight departure times, and no agents will be available to check baggage or print boarding passes after this time. The Transportation Security Administration website can provide information on the security screening of passengers and baggage. Currently, TSA opens daily at 03:45 a.m. Please contact your air carrier directly to check your flight status or go online to their website. When does the Real ID requirement go into effect? Real ID deadline pushed back, again – this time until May 2023 REAL ID | Homeland Security (dhs.gov) Oregon Department of Transportation : Real ID Information : Oregon Driver & Motor Vehicle Services : State of Oregon REAL ID | Transportation Security Administration (tsa.gov) Can I still fly with my current license or passport? Yes I lost my license or it is expired, or I have a temporary one—can I still travel? Yes, but you will be subject to additional screening at the TSA checkpoint—plan on arriving earlier and check with your airline or TSA directly for questions What are the COVID restrictions and requirements to fly to and from RDM? A Federal Mask requirement is currently in place at RDM until January 2022 Requirement for Face Masks on Public Transportation Conveyances and at Transportation Hubs | CDC “Failure to wear a mask on airport property and onboard a commercial aircraft is a violation of current Federal Security Directives 1542-21-01 and 1544-21-02. Such violation may result in the issuance of civil penalties.” View Oregon Mask Requirements (egov.com) Governor Brown reinstates statewide masking mandate : Oregon Vaccine News PUBLIC HEALTH INFORMATION The most up-to-date information from the Centers for Disease Control and Prevention (CDC) is available here. Travel industry messaging and resources are available from the U.S. Travel Association here. Read Oregon COVID-19 updates and the Oregon Governor's Executive Orders here. For daily updates on COVID-19 in Deschutes County, look here and sign up for alerts here. St. Charles Health System and Deschutes County Health Services have opened a new phone line to answer questions from the public about COVID-19. This line is open to individuals from Crook, Deschutes, and Jefferson Counties and is available Monday through Friday, 8 am to 5 pm. The phone number is 541-699-5109. Travel Restrictions: It’s important to be aware of the CDC's current travel advisories. CDC recommends that older adults and people of any age with serious chronic medical conditions should consider postponing nonessential travel to most global destinations. To date, we have not received any information about domestic travel restrictions. Individuals who develop symptoms during their travel should contact their medical provider immediately. For general questions about the virus and/or symptoms call the free COVID-19 non-emergency hotline at 541-699-5109, open from 8 a.m. to 6:30 p.m., Monday to Friday. The hotline connects callers with caregivers and county health professionals. Do I need to have a COVID test to fly? Not necessarily—it depends on your destination. COVID requirements vary View: Travel Health Notices | Travelers' Health | CDC Please check with your airline directly and visit your destination state health department website for travel requirements All travelers entering the US from other countries are required to have a negative test result before entering or re-entering the US: Requirement for Proof of Negative COVID-19 Test or Recovery from COVID-19 for All Air Passengers Arriving in the United States | CDC Do I need to have been vaccinated to fly? NO see above Can I get a COVID test at the airport? NO, not currently Where can I get a COVID test in Central Oregon? Deschutes County Health Services, Central Oregon Community College and the Oregon Health Authority are partnering to offer the first no-cost rapid PCR testing site in Oregon. Beginning Thursday, Nov. 4, appointments will be available at the COCC Redmond campus, Thursdays through Mondays from noon to 7 p.m. Individuals will receive a polymerase chain reaction (PCR) test. Results will be available within 1 to 2 hours. Appointments are required and can be made online at cur.tv/redmond Appointments are also available by calling the COVID-19 hotline at 541-699-5109, Monday through Friday from 9 a.m. to 5 p.m. The testing clinic is open to anyone, including those requiring testing for travel. There is no cost to those who are tested and no insurance or identification is required. For those with insurance, the insurance policy may be billed. The testing site is located in the parking lot of the Redmond Technology Education Center (RTEC) building on the COCC Redmond campus, 2324 SE College Loop, Redmond, OR 97756. You can also find testing at Health care providers or Urgent care locations COVID-19 Testing in Oregon (egov.com) COVID-19: Testing | Deschutes County Oregon Do I need to have a negative COVID test to go to Mexico? No, Not to go to Mexico but you will have to have one upon return to the US All travelers entering the US from other countries are required to have proof of a negative test result before entering or re-entering the US Requirement for Proof of Negative COVID-19 Test or Recovery from COVID-19 for All Air Passengers Arriving in the United States | CDC If you plan to travel internationally, you will need to get tested no more than 3 days before you travel by air into the United States (US) and show your negative result to the airline before you board your flight, or be prepared to show documentation of recovery (proof of a recent positive viral test and a letter from your healthcare provider or a public health official stating that you were cleared to travel). On January 12, 2021, CDC announced an Order requiring all air passengers arriving into the US from a foreign country to get tested no more than 3 days before their flight departs and to present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. Air passengers will also be required to confirm that the information they present is true in the form of attestation. This Order is effective as of 12:01 am EST (5:01 am GMT) on January 26, 2021. I am flying to Hawaii—where can I get the required PCR testing for Hawaii? Visit COVID-19: Testing | Deschutes County Oregon PCR testing takes 3-7 days for results (mostly average of 3 days) The PCR test is the “gold standard” test for diagnosing COVID-19 because it’s the most accurate and reliable test. You should receive the results of your test as early as 24 hours after sample collection, but sometimes it can take a few days depending on long it takes the sample to reach the laboratory and how many other samples are in the queue to be tested. Hawaii Info: State of Hawaii testing requirements Register with Safe Travels Each adult guest must create a Safe Travels profile, even if you are planning to quarantine. Once registered, you'll need to make sure your trip details and documents are uploaded prior to the departure of your Hawaii-bound flight. Enter your trip details Upload your negative COVID-19 test results (PDF format) Take the mandatory travel health questionnaire no more than 24 hours before departure We also recommend bringing printed copies of your test results and lodging confirmation with you. Pre-travel testing All travelers age 5 and older are required to take a COVID-19 test from a trusted testing partner within 72 hours of your departure flight to Hawaii. Negative test results must be uploaded to your Safe Travels profile prior to the departure of your Hawaii-bound flight. Travel Partners - Hawai‘i DOH: Info & Resources for Managing COVID-19 (hawaiicovid19.com) Additional Travel resources Ready For Every Journey (ACI) The Passenger Experience | US Department of Transportation (flyhealthy.gov) What is RDM Doing to Protect Passengers and Employees: Increased the frequency and intensity of efforts to disinfect restrooms and other public areas with cleaning agents intended to kill germs. Airlines have increased the frequency and intensity of efforts to disinfect aircraft and their facilities. Masked staff and multiple hand sanitizer stations throughout the Terminal. Social Distancing in the TSA Lines and throughout the airport. View the latest TSA updates visit the TSA Website at https://www.tsa.gov/ View City of Redmond Covid-19 Updates View Oregon State Guidelines Alaska Airlines Updates Allegiant Airlines Updates Avelo Airlines American Airlines Updates Delta Airlines Updates United Airlines Updates Airport Parking Info and map Updated Nov 29, 2021 Monthly Passengers Served 81,224 Click Here For More Flight Statistics Updated Oct 01, 2021 RDM Solar Power Generation The latest weather for redmond TERMINAL SERVICES Airlines & Destinations Terminal Information Airport Parking & Map Taxis/Ground Transportation Lost & Found News & Media Airport Security & Badging Office Airlines Flight Status FAQs and COVID Updates Airline Check-in & Cargo Information Travel Tips - What to Bring & More Airfield Information General Aviation/FBO Information AIRPORT About Roberts Field Employment Opportunities Airport Committee Airport Publications & Policies Solar Initiatives Contact Us 2522 SE Jesse Butler Circle, #17 Redmond, OR 97756-8642 Telephone: 541-548-0646 © 2021 Roberts Field - Redmond Municipal Airport, All Rights Reserved.