LOCATIONS CAREERS ABOUT CONTACT Ask Routing Number (ABA): 307083665 Contact Nusenda Phone To reach us, please call 505-889-7755 (800-347-2838 outside the Albuquerque area) Monday through Friday from 7:30 a.m. to 6 p.m., or Saturday from 8 a.m. to 3 p.m. Credit Card Account Information Here are the numbers to call to manage your credit card: Credit Card Account Information 505-889-7755 or 800-347-2838 Call anytime for account information Automated Phone Payment 855-341-4650 Make a payment by phone using our automated service PIN Now 888-891-2435 Create or change your credit card PIN number anytime Credit Card Collections 505-998-2730 Contact Nusenda's Member Solutions team Lost or Stolen Cards Here are numbers to call in the event your card is lost or stolen: Visa Credit Cards Debit Cards CU Anytime ATM Card MasterCard 505-889-7755 or 505-889-7755 or 505-889-7755 or 800-627-8372 800-347-2838 800-347-2838 800-347-2838 International 515-457-5547 (after-hours) 909-941-1398 909-941-1398 636-722-7111 If you receive a call regarding a blocked transaction, please call the number provided or one of the following: 505-889-7755 800-347-2838 Search/Ask a Question Use the Search bar located at the top of every page for the fastest and most convenient way to locate the information you need. If you don't find an answer to your question, send a custom message to us and it will be answered promptly. Please do not submit personal information (account number, Social Security number, etc.) as this channel is not secured. Make an Appointment Although appointments are not required, we highly recommend that members preschedule appointments with Financial Consultants before visiting a branch. Members with prescheduled appointments will have a place reserved on the waitlist and will be seen by the next available Financial Consultant, even if there is a line. Schedule an Appointment Secure Messages Use secure messaging for any questions regarding your membership, particularly communications that require your member or account information. You'll find the option to send a secure message within Mobile and Internet Banking by clicking on Contact Us, then selecting My Messages. If you contact us via My Messages, we will assign to a representative and reply by the following business day. Secure Chat Secure Chat in Mobile and Internet Banking is an additional way to contact us when you need your financial questions answered in real-time. Secure Chat service is available Monday - Friday, 8 a.m. - 5 p.m. and Saturday, 9 a.m. 2 p.m. MT. Chat service is not available on Sunday. Social Media To help us stay in touch, your credit union is active on social media. You can find us on Facebook at facebook.com/nusendacu or @nusendacu on Twitter. You can also follow us on LinkedIn. Please review our Social Media Terms & Conditions. Nusenda Credit Union social media channels are monitored Monday through Friday 8 a.m. to 5 p.m. Postal Mail Please send all mail, including specific branch office mail, to: Nusenda Credit Union P.O. Box 8530 Albuquerque, NM 87198 To contact the Supervisory Committee, Board of Directors, or CEO, the mailing address is Nusenda Credit Union, P.O. Box 8530, Albuquerque, NM 87198 or e-mail info@nusenda.org. Your e-mail will be forwarded to the proper individual. It's banking of the future, available today. The Power of WE® in Action Quick Links Become a Member Apply for a Loan Make an Appointment Locations About Us Debit Cards Lost or Stolen Credit Cards Lost or Stolen Mobile and Internet Banking Site Map Policies and Disclosures Routing Number: 307083665 NMLS: 477659 Federally insured by NCUA. Your savings are insured to at least $250,000 and backed by the full faith and credit of the United States Government, National Credit Union Administration, a U.S. Government Agency. Equal Opportunity Lender. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. ©2021 Nusenda Credit Union. All Rights Reserved.