Explore the results of our latest COVID-19 Barometer study Close Sermo Newsroom About Blog Log in Sign up Code of conduct 1. Remember you are among peers 2. Fill out your profile with a “safe for work” photo and info 3. Give back to your peers – share clinical content you find on other websites 4. Upload compliant files to your clinical Patient Cases 5. Moderate yourself and your discussions (think before you post) 6. Be aware of sensitive conversation topics 7. Report violations of the Code of Conduct 8. Don’t “out” another member 9. Don’t share Personally Identifiable Information (PII) of patients 10. Don’t publish or promote disinformation or misinformation 11. Don’t disrespect others 12. Don’t post/comment/PM anything that would have to be reported to law enforcement 13. Don’t hijack a thread 14. Don’t harass 15. Don’t engage in commercial promotion on Sermo 16. Don’t share your Sermo credentials 17. Don’t share your private messages with others 18. Don’t abuse the “report” tool Thank you for being a member of the Sermo community. Please review this Code of Conduct to understand the behavioral expectations of the Community. Your use of Sermo reflects your agreement to adhere to the Code, our Terms of Service, and Privacy Policy. You may not agree with everything that you see posted on Sermo. If you are concerned that something on the social network violates this Code of Conduct, our Terms of Use, or our Privacy Policy, you may use the “report” tool to flag the content. Sermo staff reviews each and every report in order to determine if something is in violation of our Community’s rules. Content found in violation may be edited or removed, and disciplinary action may be taken against the violating member, including account suspension or deactivation, at Sermo’s discretion. Please note however, that we do not moderate political/religious discussions, and members who misuse our report tool will be disciplined up to and including deactivation. Now, here are some Do’s: 1. Remember you are among peers It’s tough out there for doctors, so let’s keep Sermo a place where physicians can feel supported. Treat your peers as you would in “real life.” Use your anonymity as if you were talking to them face to face in the doctor’s lounge. Just as in real-life, you will meet physicians here on Sermo who may not think what you think, believe what you believe or treat patients as you would. Remain as civil on Sermo as you would in the real world. 2. Fill out your profile with a “safe for work” photo and info Many Sermoans decide to stay anonymous on the site. That doesn’t mean you can’t fill out your profile with a little information about yourself. Tell a little about yourself, share a few favorite quotes, or maybe medical stories that have inspired you. Bonus points if you upload a profile picture – just make sure it’s “safe for work.” 3. Give back to your peers – share clinical content you find on other websites Come across an article that you loved (or hated) elsewhere? Share it in Sermo and start a conversation! Be sure to link your sources to give credit. 4. Upload compliant files to your clinical Patient Cases Photos are very helpful when you’re looking for input on your clinical patient cases. Make sure they are HIPAA compliant and you’ve redacted any identifying information before uploading. Not doing so is a serious offense. Note that “identifying information” may include names of patients or doctors, addresses, or images that include a patient’s fully exposed face. 5. Moderate yourself and your discussions (think before you post) Before you post or comment, ask “Could this harm a colleague?” or “Would I want my peer, friend or family member spoken to this way?” If you wouldn’t say it to them, Don’t say it here. If your judgment proves to be poor, we’ll moderate your account for you. Repeated moderation may result in your account’s suspension or deactivation, at the discretion of Sermo. 6. Be aware of sensitive conversation topics Debates about politics or religion can become quite heated, as they tend to involve a deeper level of core beliefs held by members. Everyone has opinions, and you should not expect that everyone will agree with yours. If you Don’t like where a conversation is heading, unfollow it. 7. Report violations of the Code of Conduct There are thousands of member interactions taking place on Sermo every day, and we rely on community members to help us keep Sermo a place where you can freely discuss, learn, and vent with one another respectfully. If you come across content on Sermo that violates the Code of Conduct, please use the “Report” function (found on every comment and post) to alert your SermoTeam. These reports are monitored and individually reviewed, and SermoTeam may edit or delete any material deemed to be in violation of our Code of Conduct, Privacy Policy, or Terms of Use. We’re here to keep conversations supportive and safe, emotionally and physically. Verbal abuse and threatening behavior – on Sermo and off – will not be tolerated. Enjoy Sermo! We want you to enjoy your time here! Please let us know if there’s anything that can add to your experience, from fun new features to new ways to improve online consulting. And now some Don’ts: We understand everyone has a bad day from time to time, but the below actions will be viewed as significant infractions against the Code of Conduct, and may result in edited or deleted content, account suspension, or account deactivation. 8. Don’t “out” another member Exposing identifying information about other Sermo members may be cause for immediate termination without warning. Unless a member has entered information in his/her profile and/or discussed it in the current thread, you must never reveal any member’s personally identifiable information to another Sermoan. This extends beyond Sermo’s boundaries to any other public outlets. If there is a safety concern, contact Sermo Admins. 9. Don’t share Personally Identifiable Information (PII) of patients Upload only de-identified info about your clinical Patient Cases. Images, patient descriptions, and test results are very helpful when you are looking for input on your clinical patient case, but please make sure they are HIPAA/Data Privacy compliant and you have anonymized/redacted all identifying information before sharing them with the community. *Identifiable patient information can only be shared when you have the individual’s consent in writing. 10. Don’t publish or promote disinformation or misinformation We do not tolerate the distribution of false or misleading content that may harm Sermo’s or the public’s well-being, safety or trust. This includes medically unsupported health claims that risk public health and safety such as the promotion of false cures, anti-vaccination advice, or misinformation about public health and safety emergencies. Additionally, we monitor for misleading/false content that could impede an election’s integrity or an individual’s or group’s civic participation, including registering to vote, voting and being counted in a census. Any user content that fits into these categories will immediately be deleted from the platform, and the user will be given a warning. If the behavior persists the user’s membership will be revoked. 11. Don’t disrespect others A multitude of topics are discussed on the Sermo platform every day, so disagreements will occur. A healthy debate is welcomed, however, please do so respectfully. Name calling and the use of profanity towards another member, either direct or indirect, will not be tolerated. 12. Don’t post/comment/PM anything that would have to be reported to law enforcement If we come across anything that should be reported, such as credible threats (including to public officials) we will do so. 13. Don’t hijack a thread Changing the subject in a thread and continuing to hijack the conversation is annoying and disruptive, and does not support meaningful dialogue. If you’ve been asked to leave, just start a new a new post of your own. It’s free! 14. Don’t harass This includes harassing or stalking (including unwanted private messages) Sermo members and employees on and off-site. 15. Don’t engage in commercial promotion on Sermo We encourage you to tell the community about a book you wrote or your related business. However, you should disclose possible conflicts of interest when posting, and do not spam the community with your commercial or fundraising interests. See the Terms of Service for more information. If you’re not sure if it’s spam, check with SermoTeam first! 16. Don’t share your Sermo credentials Impersonating another member or sharing your login information with anyone else (current, past, or non-Sermo member) is grounds for immediate deactivation without notice. 17. Don’t share your private messages with others The messages exchanged via the Private Messaging system on Sermo are expected to remain private. Publishing private message exchanges, whether in part or in full, is not permitted. If you feel that you are being harassed via Private Message, please use the Help Center to report it to your Sermo Admins. 18. Don’t abuse the “report” tool We rely on the help of the Sermo community to identify violations of our Code of Conduct, but repeated misuse of the tool to report content that does not violate this Code (i.e. “crying wolf”) is largely unhelpful. There is a difference between reading something you Don’t agree with and someone actually violating the rules of the community. Please use the “report” function responsibly, as repeated misuse of the tool may result in a deactivation of your account. We like to give second chances and the opportunity for members to settle their own differences. We keep a record of conduct situations and judge consequences based on that context, not just the most recent infraction. Possible responses to Code of Conduct violations include warnings, suspensions, or permanent deactivation of the offending member. Allowing a banned member access back to the site is grounds for immediate deactivation of the compromised account. SermoTeam reserves the right to modify or retract member privileges (including access to Sermo services) at any time at its sole discretion. Check out our FAQ, TOS and Privacy Policy for more information. If you have any questions about the Code of Conduct, please use our Support page or email conduct@sermo.com for more information. Sermo SERMO About Careers Newsroom Health Equity at Sermo Social Network for Doctors Contact us BUSINESS Physician insights Physician engagement Quality guaranteed RESOURCES Support Blog COVID-19 Barometer HCP Sentiment Studies QUALITY & COMPLIANCE Privacy policy Terms of service Code of conduct Privacy inquiries Copyright © 2021 Sermo Follow Sermo Facebook Twitter LinkedIn