BUSES TOOLS + TECH PARTS + SUPPORT Parts + Support Service. The New Flyer service organization has one goal: To keep your fleet running with service that you can rely on. With our industry-leading team of experienced professionals we are ready to solve your problems and get your bus up and running as soon as possible. It’s more than a priority – it’s our business. Find a Rep Download Brochure Service Center Results Showing 7 Results MCI – Hayward Hayward, California 94545 (510) 254-6850 MCI – Dallas Dallas, Texas 75220 (214) 366-5906 MCI – Montreal Montréal, Québec H4E 1A2 (514) 938-4510 x14 MCI – Des Plaines Des Plaines, Illinois 60018 (847) 285-2192 New Flyer – Arnprior Arnprior, Ontario K7S 0B8 (613) 622-7949 MCI – Blackwood , New Jersey 08012 (856) 401-2221 New Flyer – Renton Renton, Washington 98057 (425) 255-1410 Customer warranty portal. New Flyer is the first heavy-duty Transit OEM to offer an internet-based warranty lifecycle management system. This user-friendly tool will enable you to streamline your warranty, claims and warranty parts processing. It will give you total visibility into the claims process from start to finish, increasing ease of management and creating efficiencies across the entire warranty life cycle. 03.04.21 Brochure Online Warranty Read More 03.04.21 Brochure MAN Warranty Process Read More 03.04.21 Brochure Allison Warranty Process Read More 03.04.21 Brochure Cummins Base Warranty Read More 03.04.21 Brochure Cummins Extended Warranty Read More 03.04.21 Brochure Luminator Warranty Read More 03.04.21 Brochure Thermo King Warranty Read More Streamline your warranty. Instant access to an electronic copy of your warranty claim Quick visibility of all claims submitted by yourself and anyone in your organization Email notifications when your claim has been sent back for corrections needed Self-service reporting, with the ability to set the criteria you want to see Visibility into the date your claims were paid along with the check number Online maintenance of your warranty account information Quick access to user manuals and how-to videos FAQs What is an SR number? + Where do I find my VIN number? + Where do I find product recall information for my bus? + What is the warranty coverage on my bus? + How do I get information on your online warranty system? + Where can I access the MAN approved oil list? + Brochures View Rep Locator Search Careers Browse Postings Buses Xcelsior CHARGE NG™ Xcelsior AV™ Xcelsior CHARGE H2™ Xcelsior® Quick Links Español Careers NFI Connect™ Contact Company News Locations About NFI Group NFI Family of Brands ARBOC MCI NFI Parts® ADL © 2021 New Flyer Privacy Policy Legal Notice and Terms of Use