Phone: (256) 386-9260 - Fax: (256) 386-9261 - Access Your Account - Staff Directory HOME SERVICES REQUIREMENTS & RATES CONTACT US Reliable & Cost Effective Service The mission of the Muscle Shoals Water and Wastewater Board is to serve all its customers with outstanding service by providing reliable and cost-effective water and wastewater services in accordance with best practices. Apply Today! Emergency Contact Available 24/7 In the event of an emergency, we have personnel on stand-by to receive your call: (256) 386-9260 Contact Us Click the link below to get more contact information and directions. Click Here What We Do Water Treatment Process The Muscle Shoals Water and Wastewater Department supplies drinking water to residents from its surface water treatment plant located on Wilson Lake. Read More! Wastewater Treatment Process Wastewater is processed through the water treatment plant using activated sludge. Click the link below to learn more! Read More! Water & Sewage Requirements Rules and regulations regarding water and sewer services are provided in downloadable format for your convenience. Review Requirements Rate Structure Description of the water and sewer rates are provided by following the download link below. Download Rates Consumer Confidence Report Review the Consumer Confidence report for 2020. Review Confidence Report MSUB Main Office 2001 Wildwood St, Muscle Shoals, AL 35661 Get Directions Map Satellite Keyboard shortcuts Map data ©2021 Terms of Use Report a map error Phone: (256 ) 386-9260 Fax: (256) 386-9261 Address: 2001 Wildwood Street, Muscle Shoals, AL 35661 Monthly Board Meetings Muscle Shoals Water and Wastewater board meetings are held monthly in the MSUB Board Offices on every third Thursday at 5pm. Board Members Donna Ricks, Chair - July, 2024 Waylon Huguley, Vice-Chair - July 2026 Joe Underwood, Member - July, 2023 Kevin Self, Member - July, 2022 Tyrus Mansell, Member - July 2027 Conservation/Trivia HOME SERVICES REQUIREMENTS & RATES CONTACT US Website Development by: TheTechService