About RTA Contact Us RTA Administrative Offices 175 W. Jackson Blvd, Suite 1550 Chicago, IL 60604 Weekdays 8:30 a.m. to 5 p.m. 312-913-3200 RTA Customer Service For the nearest customer service location, please call 312-913-3110. RTA Travel Information 312-836-7000 RTA Mobility Services Helpline 312-663-HELP (4357) RTA Transit Benefit Fare Program 1-888-782-1008 Ride Free and Reduced Fare Programs 312-913-3110 Questions/Complaints/Commendations about the RTA’s Travel Information Center, Reduced Fare, Ride Free or ADA Paratransit Certification Programs Complete the form to the right and an RTA employee will contact you shortly. You can also call (312) 663-4357 and speak with a Mobility Services Helpline Call Agent. Individuals Needing Reasonable Accommodation The RTA will provide reasonable auxiliary aids or services necessary to afford an individual with a disability an equal opportunity to use the services of the agency. Persons requiring assistance are requested to notify the RTA by completing the form to the right with details about the necessary accommodations. RTA Whistle Blower Hotline To report any wrongdoing, fraud, corruption or waste within the RTA, CTA, Metra or Pace 312-913-5522 Office of Executive Inspector General Reports of fraud, waste and abuse within the RTA, CTA, Metra and Pace, or any of their vendors, may be made directly with the Office of Executive Inspector General via the toll-free Hotline (866-814-1113) or TDD (888-261-2734), online at www.inspectorgeneral.illinois.gov, by mail or in-person at either of the OEIG's two offices (69 W. Washington, Suite 3400, Chicago, IL 60602 or 607 E. Adams, 14th floor, Springfield, IL 62701). All complaints are confidential and you may remain anonymous if you wish. Title VI Program RTA Title VI Program RTA Title VI Complaint Form AVISO de DERECHOS del TITULO VI al PUBLICO (Title VI Notice to Public) FORMULARIO de QUEJA del TITULO VI (Title VI Complaint Form) Freedom of Information Act The Freedom of Information Act (Public Act 83-1013) was created by the state legislature to provide the public with complete access to public records. The Act, which went into effect July 1, 1984, was created to clearly define the records that are subject to public review and inspections and to provide detailed guidelines on the procedures which are to be followed by both the public and the public body to whom the request is made. The intent of the law is to ensure that all citizens have comprehensive access to the information regarding the affairs of government and their public officials and employees. For access to the public records of the Regional Transportation Authority, please submit your request in writing to: Freedom of Information Officer Regional Transportation Authority 175 W. Jackson Boulevard Suite 1650 Chicago, IL 60604 FOIA@rtachicago.org Prior to submitting a FOIA request, please visit and review the Greater Chicago Mass Transit Transparency and Accountability Portal here to ensure that any information sought has not already been made publicly available by the RTA. First Name Last Name Address City State/Province Zip Code ?Email Phone Regarding - Select - Service Issues Transit Funding Reduced Fare Cards Ride Free Cards Other Agency - None - Chicago Transit Authority (CTA) Metra Pace RTA Comments Send message About Us Board of Directors Staff Ethics & OEIG Careers Doing Business News & Updates Contact Follow us on social media facebook twitter linkedin Instagram youtube Popular links Riding CTA Buses & Trains Riding Metra Trains Riding Pace Bus Paying For Your Ride Accessibility Transit lines CTA Metra Pace Policy Careers Contact Privacy Policy Whistle Blower Policy Copyright © 2021 Regional Transportation Authority. All Rights Reserved.