GIFT CARDS BOOK NOW FAQS We understand you probably have a couple of questions about what to expect when you visit us for a date with your stylist. Take a look below for answers to the most common questions we receive. If your question isn’t answered below just give your local salon a call and our team will be happy to help. What payment methods do you accept? Please bring a credit or debit card to your appointment, or use Apple Pay, as all of our salons are now cashless for your safety. Can I reschedule my appointment? What happens if I don’t turn up for my appointment? What if I need to cancel my appointment less than 24 hours before it begins because of an emergency? What happens if Rush needs to reschedule my appointment? How do I book an appointment online? Can I just book a colour service? Are Rush discounts still valid? Do you offer kids cuts? What changes are being made due to COVID-19? Do I need to pay a surcharge fee? What is the Refund Policy? Fair Complaints Use Do Rush offer Skin/ Patch tests? Share This Tweet SHARE FIND OUT MORE Careers Franchise Inspiration Galleries Artistic Team Newsletter Privacy Policy Contact Us Gender Pay Gap Information FAQs Terms of Use LATEST NEWS Christmas 2021 at Rush AUTUMN/WINTER 2021 HAIR TRENDS Christmas at Rush Introducing Speedy Services Introducing French Balayage… How to Clean Your Hot Styling Tools GET IN TOUCH Marketing marketing@rush.co.uk Recruitment 020 3984 0332 General Enquiries 020 3984 0330 Customer Services customerservices@rush.co.uk OUR AWARDS © 2021 Rush Procurement, 25 George Street, Croydon, CR0 1LB. Company Number: 127 927 29 Cookie settings GIVING YOU THE BEST RUSH EXPERIENCE We use cookies on this website to enhance your experience and optimise site functionality. By clicking “Accept All” you agree for us to use cookies whilst visiting our site. For more information read our Privacy Policy or visit “Cookie Settings” to provide controlled consent. Cookie settingsACCEPT ALL