Member Portal/Login | Find A Shop | JOIN NOW Who We Are Members Taking The Hill Education & Events News & Media Consumer Simple Secrets to Great Phone Skills All times listed are in the Central Time Zone. Back to Search Wednesday, December 15, 2021 (7:00 PM - 8:30 PM) (CST) Description By attending this course, participants will leave with best practices that they can immediately apply to their daily interactions with customer via phone or face to face. Is your staff capitalizing on the best phone skill secrets out there? If not, come to this course and learn how! At the age of 8 Geoff Berman started as the summer janitor at his grandfather’s garage. After high school, he started working for his family business full-time while going to college at night. Over his 16 years with the company, he helped the business nearly double in size to a 12-bay garage with a 15,000 square foot body shop. In 2003, he joined the ATI family as a Coach. In addition to coaching, he teaches Shop Owner Classes, writes for industry publications, and hosts the ATI Podcast Driving Change at ATI. Images Event Contact Julie Massaro (303) 202-5231 Send Email Wednesday, December 15, 2021 (7:00 PM - 8:30 PM) (CST) Register Powered By GrowthZone One voice for your industry! Automotive Service Association 8209 Mid Cities Blvd., Suite 100, North Richland Hills Texas 76182-4712 (817) 514-2900 info@asashop.org Helpful Links SAVINGS4MEMBERS Privacy Policy Terms of Use Member Login © 2021 Automotive Service Association - National. All Rights Reserved | Site by GrowthZone