What We Do Functions Industries Consultants Offices Insights Industries Financial Services Find a Retail Financial Services Consultant INDUSTRIES Retail Financial Services The business aspects of retail banking are often local in nature, even within the construct of global financial institutions. This dynamic aligns well with Egon Zehnder’s One Firm model — our worldwide reach (including 63 offices across 37 countries) combined with a highly collaborative boutique structure enables us to offer clients a local experience within the context of a large global firm. Areas such as data analytics, for instance, warrant a global search for best-in-class executives. As the banking industry navigates the transition from brick-and-mortar branches to digital channels, sectors such as hospitality and technology, which have already honed best practices, have become appealing sources of talent. Bankers face a critical challenge in determining what form their customer’s omni-channel experience will take. Such decisions require an intimate knowledge of local market customs and preferences. The next-generation retail banking leader clearly requires transformation skills, as well as the ability to design and execute a future-oriented strategy. Retooling will likely involve back-office cost cutting, requiring an understanding of operations, as well as experience with marketing via both traditional and new media. This leader must also be able to drive change without alienating customers. We are well positioned to advise on your transformation across all of these dimensions. Our executive assessment, leadership development, and team effectiveness review services can help improve existing talent, while our executive search stands ready to augment any identified gaps. These services can also be bespoke; for example, we recently helped a leading bank benchmark its innovation capabilities to establish a point of departure, then designed several digital organization alternatives and assisted leadership in assessing which offered the greatest probability of success. Because we hire exclusively from industry, our consultants possess the domain expertise to deliver insights tailored to market needs. We pride ourselves in constantly thinking about ways to help our clients’ business — with or without the mandate of a specific assignment. We invite you to experience true partnership through this unique model. Find a Retail Financial Services Consultant Retail Financial Services Consultants Find a Consultant FEATURED INSIGHT Private Companies "Changes to the Governance Landscape" Dinner Private companies - maintain the status quo or support a tide of change? Read more Retail Financial Services Consultants Gabi Carvalho MIAMI GLOBAL LEAD Gabi Carvalho leads Egon Zehnder’s Financial Services Practice for the Americas focusing on Payments, Retail Banking, FinTech and Insurance. Read more Diederik Amery BRUSSELS Diederik Amery, based in Belgium and also covering Luxembourg, provides executive and board search, individual and team appraisals, and leadership… Read more Isabelle Langlois-Loris BRUSSELS Isabelle Langlois-Loris offers deep expertise in all talent matters, including executive and board searches, management appraisals, and leadership… Read more Dietmar Austrup DÜSSELDORF Dietmar Austrup, based in Düsseldorf, coleads Egon Zehnder’s Financial Services Practice in Germany. In addition to executive search for regional and… Read more Jan Willem van den Bosch AMSTERDAM Based in Amsterdam, Jan Willem van den Bosch is an expert in financial services, with a specialization in wholesale banking, asset management, pension… Read more Hans Horn AMSTERDAM Hans Horn, based in Amsterdam, is Co-Leader of Egon Zehnder’s global Financial Services practice. Read more Marie-Luise Back FRANKFURT Based in Egon Zehnder’s Frankfurt office, Marie-Luise Back is active in the Firm’s Financial Services Practice with focuses on real estate, asset… Read more Laurent de Meeûs LONDON Laurent de Meeûs is a trusted advisor to banks, insurance, and asset management companies. Based in London… Read more Load More Thought Leadership | Retail Financial Services Private Companies "Changes to the Governance Landscape" Dinner Private companies - maintain the status quo or support a tide of change? Read more How to Become an Audit Committee Chair and Then Succeed 140 UK Audit Committee Chairs share what it takes to become an Audit Committee Chair—and succeed in the role. Read more About Us Events & Initiatives Your Career Media & News Contact Us LinkedIn Twitter YouTube Instagram Legal Disclaimer Privacy Policy Do Not Sell My Personal Information Imprint Copyright © 2021 Egon Zehnder. All rights reserved. Egon Zehnder uses cookies and location services for analytics and to enhance site functionality and overall experience. You can read our cookie policy and change your settings by clicking this link. By continuing to use this site or by clicking “Accept” you are consenting to the use of cookies. Accept