ABOUT SERVICES PROVIDERS CONTACT About Your Partner in Communications Infinite Telecom, Inc. (ITI) is a full service telecommunications agency with a carrier neutral approach that allows us to act as your broker. Our focus is to serve you, the business user of communications and allow you to focus on your core business. Our ability to provide cost-effective communications without sacrificing quality, service, or your valuable time makes ITI an invaluable asset. Our portfolio includes the full range of voice, data and internet services you need to run your business efficiently. Benefits: Single Point of Contact for All Communications Needs Managed Services for Add, Moves, Changes, and Repairs Dedicated Account Team Outstanding Customer Service Competitive Pricing as well as Value Our job one is you, the customer. To put it simply, we are "Your Partner in Communications." When you choose Infinite Telecom, Inc. to represent your company, you can be confident that your communications will be handled with the expertise and customer service you deserve. While technology is great, we all know it sometimes fails. When you have an issue, let us handle it for you while you go back to focusing on your core business. We will keep you updated and keep the carrier moving in the right direction so that your mean time to repair meets or exceeds acceptable standards. ITI can provide the services you need. More than that, ITI is there to assist you long after the service is installed. Whether it is an additional line or feature, a move or your carrier services need repair, ITI will assist you every step of the way – and all at no charge to you! Infinite Telecom Inc. truly is "Your Partner in Communications." Services Infinite Telecom Inc. (ITI) is an agency of telecom professionals representing 35+ Carriers throughout the world. With our industry relationships, expertise and commitment to our customers, ITI offers a one-stop source for unbiased advice, competitive pricing, and outstanding customer service and account management on business communications from major providers of Local, Long Distance, Internet and Data. We will assist you in designing your network needs, coordinate with your phone or data hardware vendors and keep you informed of every step. Our goal is to provide you a single point of contact for all your carrier needs. While ITI can assist you in finding the best combination of quality of service along with price, the most often overlooked benefit is what ITI brings to the table in account management. With the ability and wherewithal to oversee every phase of your communications, Let ITI handle your carrier so you can focus on your core business. No matter what the issue, additions, moves, changes, billing or repair, ITI can handle these for you. No more carrier Auto-attendants. No more time wasted on hold. We are your one stop shop for all your telecommunications needs. ITI is on the leading edge when it comes to Voice, Data, Internet, Storage and Satellite Technology and can assist you in finding the right solution. From complex international networks to specialized billing, ITI will fit you with the right carrier and solution. While the world of telecommunications can be complex, we make it simple. Our services include: Communications Account Management Local Service Cloud Hosted Phone System SD-WAN MPLS VoIP Services Switched Long Distance Service Ethernet Services Dedicated Long Distance Service Toll Free Calling DSL & Cable Service Dedicated High Speed Internet Private Line Web Hosting / Email Service Cloud Services ITI is "Your Partner in Communications." Infinite Agent Program The Infinite Telecom Partner Program is designed to help you grow your business by offering your customers an expanded product line without subtracting time from your core industry. Whether you are a systems integrator, communications consultant, an ISP, or a business looking to add an alternative revenue stream, Infinite can assist you in provisioning your customer's communications needs. As a leading telecommunications agent, Infinite Telecom's expertise and consultative approach can help you and your customers make the right choice in Voice, VoIP, IP VPN, Ethernet, MPLS and Internet Services. If it is or finding the savings necessary to pay for hardware upgrades or matching your customer to the right Telco provider, Infinite has the building blocks to help your company grow without adding new levels of support or investment. Why Partner with Infinite? Whether you are a large inter-connect or a local hardware provider, Infinite Telecom can assist you in providing communications on a regional, national or global basis. Infinite's Partner Program benefits include: A single point of contact for all telecommunications needs Large and Diverse Portfolio - from the Regional Bell Operating Companies to Tier 1 LD providers, from wholesale to the finest regional Competitive Carriers, customers can benefit from Infinite's strong relationships. Our relationships are with all the carriers - when you choose Infinite, your options are infinite too. Up front payments, high monthly residuals resulting in a lucrative alternative revenue stream The expertise and provisioning know how that allows you and your customers to focus on your core business Unequalled Support for you and your customers Customer services escalation Infinite Telecom understands the importance of relationships and relationship building. That is why you can be certain that Infinite will treat your customers with the same respect, honesty and integrity that you would yourself and that Infinite will never intrude on your core business. Our Partner Program is about relationships with you, your customers and the carriers that bring them all together. Providers Whether you are a large multi-site customer or a small local company, Infinite Telecom, Inc. (ITI) can assist you with your communications on a local, regional, national or global basis. Our large and diverse portfolio - from the Regional Bell Operating Companies to Tier 1 LD providers, from wholesale to the finest regional Competitive Local Exchange Carriers (CLECs) - ITI customers benefit from our strong carrier relationships. The ITI advantage includes: A single point of contact for all telecommunications needs. Account Management - whether you have a single carrier or multiple carriers, ITI will manage your services so you don't have to. Multiple carriers and Services - ITI can assist you in finding the right carriers and services to fit your unique needs. The expertise and provisioning know how that allows you to focus on your core business while still maintaining control and exclusivity in the decision making process. Unequalled Support - No matter how big or small, All ITI customers are enterprise customers. Customer Service escalation Some of the providers that we proudly recommend and provision for include: ACC Business Accel Access Northeast Access Point Advantix Solutions Group AireSpring Alpheus ANPI Appia Communications Arkadin AT&T BCN Telecom Broad Sky Networks Broadview Networks BullsEye Telecom Cablevision/Optimum CallTower, Inc Cbeyond, Inc. CenturyLink Charter Communications Comcast Business Copper Services Cox Business Earthlink Business Evolve IP Exceda Fairpoint Communications Global Link Conferencing GLOBALINX Granite Green Cloud Technologies GTT iCore inContact iNET Integra Telecom IntelePeer InterCall Internap Jive Communications Level 3 Lightower Lightpath Masergy Matrix McGraw MegaPath Metro Optical Mettel Communications NBS NetWolves New Horizons Communications nGenX Nitel North Atlantic Networks OpenText/EasyLink Packet Eight Pacnet Paetec Communications PGI Pipeline Profit Enhancement QTS RapidScale SAFEView ServerCentral ShoreTel Sky SimpleSignal Sprint Nextel Star2Star TelePacific Telnes Broadband Telx Thinking Phones Network Time Warner TouchTone Communications Tower Stream tw telecom Vault Logix Verizon Windstream XO Communications Zayo Contact Customer Service and Support: Telephone: 603-744-0100, Option 1 Fax: 603-744-0116 Email: customerservice@infinitetelecom.com Sales: Telephone: 401-426-3645 Email: sales@infinitetelecom.com Agent Program: Telephone: 401-426-3645 Email: partners@infinitetelecom.com Corporate Headquarters: 2055 Diamond Hill Rd #7532 Cumberland, RI 02864 Customer Service and Support: 435 Lake Street Bristol, NH 03222 Corporate Headquarters: 2055 Diamond Hill Rd #7532 ∞ Cumberland RI 02864 ∞ P. 866.449.0910 ∞ F. 877.449.0910 Customer Service & Support Center: 435 Lake Street ∞ Bristol NH 03222 ∞ P. 603.744.0100 ∞ F. 603.744.0116