Visit us THE POSTAL MUSEUMVISIT US Visit us Opening times Wednesday to Friday 10:30 - 17:00 Weekends 10:00 - 17:00 Tickets Booking in advance is essential to guarantee entry. Ticket includes unlimited access to The Postal Museum for one year from the date of your visit and one ride on Mail Rail, valid on your first visit to the Museum. Book Tickets Visiting safely The safety of our visitors and staff remains vital. In line with the government guidance of July 2021 we have reassessed the Museum and are keeping some measures in place to keep everyone as safe as possible. Without these measures, the museum is at risk of closing. In order to keep our doors open and so you can enjoy the experience, please read our safety measures before you visit. Hand washing Hand sanitisers are available before you enter the museum and throughout. Face covering The museum is an enclosed, indoor space and it is expected that visitors wear a face covering. Please wear a face covering during your visit. Distancing Stay 1-2 metres apart from those not in your household. Payments Onsite we are taking contactless payments only and recommend you book in advance. Cleaning We have extra cleaning in place, to make the museum as safe as possible. Staff Our staff are here to help and answer questions you might have. Our staff will be wearing face coverings. Good to go Visit England have certified We’re Good To Go! Visual Story Our visual story will help plan your visit and understand the safety changes we’ve made. Download the Visual Story (PDF) or visit our page on Information for Autistic and Neurodiverse people to find out more. For more information about how we’re working hard to keep all our visitors and staff safe, please see the Visit us FAQs on this page. Getting here The Postal Museum 15-20 Phoenix Place London WC1X 0DA Map view Street view Keyboard shortcuts Map data ©2021 Google Terms of Use Report a map error Tube Farringdon, Russell Square, King’s Cross St Pancras and Chancery Lane are all less than a mile away. Transport for London Journey Planner Rail King’s Cross St Pancras and Farringdon stations are both less than a mile away. National Rail Journey Planner Car We do not have a car park. Local parking is available for a charge. A link to Parkopedia (unaffiliated third-party website) is provided for your convenience. Find local parking using Parkopedia Bus 17, 19, 38, 45, 46, 55, 63, 341 stop near The Postal Museum. Transport for London Journey Planner Cycle We have a cycle rack in our courtyard space. Visit the admissions desk to get the access code. There are also several Santander Cycle Hire docking stations nearby. Find Santander docking station On foot We are a short walk from Farringdon, Russell Square, Chancery Lane, and King’s Cross St Pancras stations. See our Walking Trails page for things to see on our suggested routes from our nearest stations Walking directions on Google Maps Floor plan The Postal Museum and Mail Rail are in two separate buildings on Phoenix Place, connected by a zebra crossing. Head to Mail Rail first, arriving just before the time printed on your ticket. Floor guidings, signage and staff will be on hand to show you the route around the museum. Download Floor plan Facilities The Counter Café Take a break with a drink, sandwich, salad or homemade cake in The Counter Café, conveniently located in our Welcome Space. Free WiFi Free WiFi is available during your visit. Log on to ‘Postal Museum’ and accept the terms and conditions. Photography & filming We welcome photography for non-commercial use and encourage our visitors to share their photos on Twitter, Facebook and Instagram. Photography with flash and of others without consent as well as use of tripods and selfie sticks are prohibited. Accessible toilets & baby changing Gender-neutral toilets, including accessible toilets and baby changing facilities, are located on the ground floor of The Postal Museum and Mail Rail, and the lower ground floor of Mail Rail. A Changing Places toilet is available to visitors and the general public in Mail Rail. Child-friendly eating & baby feeding Our cafe serves up healthy options for kids and we also have highchairs. Breastfeeding and bottle feeding are welcome anywhere. For a bit more privacy, our First Aid Room in Mail Rail can be used to feed your baby if not in use. One of our hosts can help you on the day. Buggy access & parking No buggies or pushchairs allowed on the lower ground floor of Mail Rail. Limited buggy parking is available in Mail Rail only, on the ground floor. Wheelchair access The Postal Museum and Mail Rail exhibitions are completely accessible to wheelchair users. Wheelchairs are permitted everywhere in Mail Rail except for the Mail Rail Ride. Accessibility page Accessibility The Postal Museum is a fully inclusive museum, we are committed to providing a welcoming, engaging and accessible experience for all visitors. To find out more information please visit our Accessibility page. All spaces in The Postal Museum and Mail Rail have step-free access, except for the Mail Rail ride. To find out more about Mail Rail accessibility, visit our Mail Rail page. FAQs Can I visit the museum with people outside my household? What happens if the museum has to close due to COVID-19 restrictions? Is it safe to visit the museum? What safety measures have you put in place for visitors? Do I have to wear a face covering? What measures are you taking to help social distancing? Are you taking part in NHS Test and Trace? I'm from a vulnerable or at-risk group, is it safe for me to visit the museum? When is the Discovery Room open? Are interactives and things to do with the kids still open? Can I bring a group? Is there somewhere to store a bike during my visit? Further assistance Other ways to help plan your visit Accessibility The Postal Museum is a fully inclusive museum, we are committed to providing a welcoming, engaging and accessible experience for all visitors. Read more Families Families are Sorted! with The Postal Museum’s play space and year-round activities. Read more Groups The Postal Museum and Mail Rail is a fantastic place to bring groups of 8 or more people. Find out why, sign up to our newsletter or register your interest in booking a visit. Read more Schools An award-winning learning experience for your school. Book now for January – July 2022. Read more What's on At The Postal Museum, we'll have events for curious minds of all kinds. Come and be inspired. Read more What to expect What will you find at The Postal Museum? Ride through the tunnels of Mail Rail and explore galleries of incredible history! Read more Back to top Opening times Wednesday to Friday 10:30 - 17:00 Weekends 10:00 - 17:00 Closed 24 - 28 December Getting here 15-20 Phoenix Place London WC1X 0DA Learn more About Contact News Press office Work with us Venue hire Archive Telegram messenger, 1934 POST 118/69 View another item View the archive Make a donation Subscribe to our newsletter COPYRIGHT PRIVACY POLICY TERMS & CONDITIONS The Postal Museum is the public identity of the Postal Heritage Trust | Charity No. 1102360 | Company No. 4896056 The Postal Museum website uses Cookies Feedback