IC System Receives 2021 BBB Torch Awards for Ethics Read More Menu Collection Agency for Utility Companies Your utility company works hard to keep the lights on, the water running, and the gas flowing for your customers. When consumers stop paying, you need utility company debt collection services that help recover your past-due accounts. Whether your company resides in the regulated, deregulated, or municipal markets, IC System will enhance your internal receivable management practices or even serve as your entire internal department. IC System provides utility debt collection services for some of the largest providers in the United States. But we also handle smaller municipal utility providers as well. Our utility bill collections and recoveries preserve positive customer relations and meet federal and state requirements, as well as the public utility commission guidelines, all within a secure environment. We Understand Utility Providers You require utility company debt collection services, but you need a partner that understands your business and how to speak intelligently to your consumers. No matter your market, IC System understands and can provide services at different stages of delinquency. We offer a variety of tools, resources, and even call center options to help you maximize your debt collection revenue. Using IC System, your organization can: Send debts automatically Cut down on time-wasting processes Earn more from optional late-stage credit monitoring to stay up to date on probable ability to pay Deploy a clean-up treatment strategy that revives inactive accounts Contact Us Competitive Pricing for Every Business Our economical rates and customer-friendly approach make our debt collection services not only a powerful tool but also an effective way to help preserve your valuable customer relationships. Your comprehensive pricing request will include the following: No cost pricing quote for your IC System services Materials to help streamline your accounts receivable A sample IC System agreement Establish a follow-up plan Get In Touch Do you have questions? Are you looking to acquire utility collection services for your request for proposal (RFP)? Fill out our form or call 1-800-279-3511 to learn more or request pricing. “IC System has been our collections partner since 1994. They are very good at recovering our past-due accounts for tuition, seminar fees, and seminar materials. IC System has collected more than 70% of the dollars we’ve submitted. I recommend IC System.” Lorman Business Center, Inc 1 2 3 Unsure Where to Start? As a utility company, your reputation is important. We care about protecting it. When we call consumers to collect on your utility accounts, we treat them with empathy and understanding. IC System is Accredited and A+ Rated by the Better Business Bureau, and our proven approach results in more recovery dollars and better customer satisfaction. On every call, we ask consumers to take a survey and rate their experience. Over 99% of consumers feel they have been treated professionally. Learn how IC System listens to feedback from consumers to ensure professionalism and satisfaction on every call. Your utility company will benefit from IC System’s size and experience. We will meet your needs with our advanced tools and innovative technologies, but we can also move fast and craft tailor-made solutions for you. Our utility collection services also feature several effective services and options, including online tools, credit reporting, non-litigation and litigation attorney referrals. Let Us Help Experience Matters Utility providers will earn more revenue thanks to IC System’s vast experience in every industry segment. Our customized strategy applies advanced analytics to your inventory to develop an approach best suited to your accounts, no matter your size or how many accounts you have. IC System ensures you receive intelligent and effective work effort for the best results. Industries We Serve Want to Learn More? Download our debt collections overview PDF for additional information. Download Now PRIVACY POLICY FAQS CAREERS CLIENT PORTAL CONTACT Facebook Twitter LinkIn YouTube RSS 1-800-443-4123 © 2021 IC System, Inc. All Rights Reserved.