HOME COMPANY OFFER REFERENCES CONTACTS CAREERS LANGUAGE: 1 2 3 4 Expert in SAP CRM integration As an independant organisation, EXTENSI assists companies in their will to manage their customer relationships using SAP solutions. Visit pages about our services here Contacts in Paris EXTENSI PARIS 80, rue d’Hauteville 75010 PARIS Tél. 01 42 47 82 11 Contacts in Lyon EXTENSI LYON 33, rue de la République 69002 LYON Tél. 04 78 59 83 26 Links SAP SAP Customer Experience SAP CRM SAP HANA SAP C4C Page Map Home Company Offer Contacts References

HOME COMPANY OFFER REFERENCES CONTACTS CAREERS LANGUAGE: SAP CRM functionalities A complete solution for your customer relationship management SAP CRM helps business users to manage their sales, marketing and customer service activities, providing in-depth customer knowledge in an agile way. Sales Supporting the whole sales cycle, from planning and forecasting to managing business performance. Sales features are available to the sales team users, anywhere and anytime. More about...(SAP web site) Marketing Providing marketers with a unified platform to manage all of their marketing activities; brand management, segmentation and contact lists, campaign management, customer loyalty. More about...(SAP web site) Service Equip employees with the capability to provide omni-channel customer service. Service features also provide processes for managing sales of services, service contracts, installations and maintenance. More about...(SAP web site) Interaction center Equipping agents and managers of customer service with the tools and real-time analysis so they can offer the appropriate service, execute marketing campaigns and make sales. More about...(SAP web site) Implement SAP CRM Our added value resides not only in the knowledge of CRM processes, but also in our technical expertise on the solution. Successful integration of SAP CRM On Premise requires to master its various functional and technical components. Object-oriented programming SAP CRM is primarily an ABAP application with an object-oriented programming, perfectly mastered by our teams. One single client per instance It's easy to connect SAP CRM with SAP ERP. In the SAP CRM landscape that has SAP ERP as the back office, only one client is required to connect them. Data model SAP CRM has a unique data model that reduces the size and complexity of tables - allowing fast system response and easier data management. Web user interface Enjoy a dynamic user interface that is accessed through a browser. It is configured and customized to meet the needs of the most demanding users. Customers data access in mobility Mobile applications allow users to access the sales, marketing and service features on various mobile devices, even offline. Contacts in Paris EXTENSI PARIS 80, rue d’Hauteville 75010 PARIS Tél. 01 42 47 82 11 Contacts in Lyon EXTENSI LYON 33, rue de la République 69002 LYON Tél. 04 78 59 83 26 Links SAP SAP Customer Experience SAP CRM SAP HANA SAP C4C Page Map Home Company Offer Contacts References