You're Safer With Us CONTACT US WHERE TO BUY PRODUCT SUPPORT Select Region ≡ Menu Search Home » About Us » Warranties Warranties Going The Extra Mile At Brigade we understand that without quality, reliable products we would not be the company we are today, which is why we go the extra mile to make sure safety is not compromised. Products are only released once we are confident they are fit for purpose. It would be easy to forget this with the lure of new technologies, but this is not the Brigade way. Whatever the product or technology, it has to pass rigorous and comprehensive testing before we consider it suitable to be included in our portfolio. It is the thoroughness of our product development and testing process that distinguishes Brigade products from the competition. Reliable, consistent products and controlled development and production procedures have enabled us to ensure our products are, and remain at, a consistently high standard. To reflect the confidence we place in our products, we provide two, three, five year and, in the case of some products, lifetime warranties. Warranty Cover Lifetime Warranty (covers product for the life of vehicle) bbs-tek® reversing alarms Self-adjusting bbs-tek® alarms. 5 Year Warranty Backeye®360 Camera System Elite range of Camera Monitor Systems. 3 Year Warranty Select range of Camera Monitor Systems MDR Mobile Digital Recorders & Accessories Digital Wireless CMS Connection System Backsense® Radar Object Detection Systems Ultrasonic Object Detection Systems 2 Year Warranty Camera Monitor System Ancillaries Ultrasonic Object Detection System On-Screen Display Ultrasonic Object Detection System Ancillaries Backchat® Speaking Alarms Vehicle Intercom Alarm Ancillaries 1 Year Warranty FLIR Thermal Imaging Cameras Essential Camera Monitor Systems All products aside those not specifically listed Onsite Service Warranty We understand that many vehicles cannot work on certain sites without safety and blind spot minimisation devices being fully operational. With that in mind, we offer an Onsite Service Warranty package to help keep your Brigade products in working order. In the unlikely event of a product failure, we will send a local Approved Fitter or Brigade Service Partner (BSP) to your vehicle within the UK to repair or replace the faulty part and get you back on the road as quickly as possible. The Onsite Service warranty is in addition to our standard and and extended warranties and provides peace of mind especially for larger fleet operators or vehicles working on sites throughout the UK. Please note that Onsite Service Warranty must be purchased at the time of product purchase and is only available in the UK. Installation Partners Warranty Terms and Conditions Brigade warrants all goods to be free from defect in material and workmanship in normal use provided that they have been installed and operated in accordance with the instructions supplied. Normal wear-and-tear excluded. The commencement date of all warranties is the date of delivery to the purchaser unless otherwise agreed in writing by Brigade. The period during which the warranty applies is stated above. Brigade make no other warranty, express or implied, with respect to the goods, their marketability, quality or fitness for any particular use or purpose. In particular, but without prejudice to the general provisions of the conditions of sale, no responsibility is assumed for incidental or consequential loss by reason of any warranty express or implied. Full details of Brigade’s Terms and Conditions are contained in the Price List. Brigade House | The Mills, Station Road | South Darenth | DA4 9BD | United Kingdom Tel: +44 (0)1322 420300 Email: hello@brigade-electronics.com INDUSTRY Airports Agriculture Bus & Coach Construction Old Distribution Freight & Haulage Quarry & Mining Road Construction Refuse & Waste Sea Ports Specialist PRODUCTS Camera Monitor Systems Backeye®360 Ultrasonic Obstacle Detection Reversing and Warning Alarms Radar Obstacle Detection Mobile Digital Recording FLIR Cameras Nordic Lights USEFUL INFORMATION COVID-19 Career Opportunities Corporate Social Responsibility Modern Slavery Statement Warranties Subject Access Request GET SOCIAL Copyright © 2021 Brigade Electronics Group Plc - All rights reserved Privacy Policy CCTV Privacy Policy Cookies Policy Subject Access Request Terms & Conditions Copyright Notice