Intro Home About Careers Locations Our Response to COVID-19 Blog Crescent Store The Crescent Way Methodology is framed in a model to guarantee high quality Crescent Way Introduction Crescent Way- Purpose Contact Us " Find a distribution niche in the marketplace. Serve it well. Provide the best quality service. Grow along with your customer. " - John Rex Taylor John Rex Taylor, pictured here, second from right, walking the boardwalk along the banks of the Ohio River. In 1987, Chris and David Taylor Jr. decided to expand into a new growing segment of business providing a unique service, focusing on the growing club store business, combining contract packaging and distribution operations. Today, Crescent has over a half dozen operating plants within the mid-west and the eastern US. Crescent provides contract packaging and parts fulfillment services, employing well over 1500 great People, with the vision of being a Premier Service Provider within our industry. Out of gallery At Crescent, we realize that the services we provide for our customers are reliant on our People who comprise our culture. Chris Taylor, Founder & CEO Crescent Process CONTRACT PACKAGING AND PARTS FULFILLMENT CAPABILITIES Cartoning- Vertical & Horizontal fully automatic Shrink Wrapping Blister Carding Shrink Sleeving - Steam & Convection Full/Half/Quarter Pallet Assembly POP Display Assembly Kitting and Gift Assembly Flow wrapping Collaborative Robotic Assembly Pick and Pack CRESCENT RESULTS At Crescent, the proof is in our results. We manage our key customer relationships using our Master Key Performance Indicator (MKPI) model dashboard. This model, with a foundation in transparency, establishes KPIs for the business relationship, often translated into Service Level Agreements (SLAs) with our customers. Crescent’s best business practice is to monitor the health of the business in the areas of Safety, Quality, People, Productivity, and Customer Value with our customers as we grow together and deliver results. Crescent - Do it Safe Safety – We measure our Lost Time Incident Rate along with our Total Recordable Incident Rate, those mishaps that hurt someone but do not result in an injury. People – We monitor the retention of our People, the growth of our People, our ability to be fully staffed, and our ratio of hourly to salaried People. Productivity – We measure how efficiently and effectively we are operating and the steps being taken to improve our level of service. Quality – We measure our process accuracy, product escapes, inventory accuracy, damage rates, and scrap rates. Customer Value – To understand if we are improving our value to the customer, we measure what is key to the customer, our achievements through Continuous Improvement. Return to Top Crescent Corporate Office: 513-759-7000 9817 Crescent Park Drive West Chester, Ohio 45069 ©2021 by Crescent. Accept Cookie Settings We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking on accept, you agree to our use of such technologies for marketing and analytics.See Privacy Policy