Privacy Policy Healthcare Performance Group, Inc. Website Privacy Statement This document was last updated in November 2020. 1. Acknowledgement and Acceptance of Terms Healthcare Performance Group, Inc. is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing Healthcare Performance Group, Inc.’s website, www.hpgresources.com, you acknowledge and fully understand Healthcare Performance Group, Inc.’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement. If you do not agree with any aspect of this Website Privacy Statement, you should immediately cease use of this website. 2. Participating Merchant Policies Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Healthcare Performance Group, Inc. services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or content of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties. 3. Information We Collect and How We Use It Healthcare Performance Group, Inc. collects certain information from and about its users three ways: directly from our Web Server logs, from the user, and with cookies. Web Server Logs: When you visit our website, we may track information to administer the site and analyze its usage. Examples of information we may track include: your internet protocol address the browser or computer you use the number of links you click within the site the state or country from which you accessed the site the date and time of your visit the name of your internet service provider the web page you linked to our site from the pages you viewed on the site Use of Cookies: Healthcare Performance Group, Inc. may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a web page server. The cookies used by Healthcare Performance Group, Inc. cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can be read only by a Web Server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. Healthcare Performance Group, Inc. reserves the right to share aggregated site statistics with partner companies but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging a site that relies on third-party cookies into www.hpgresources.com). You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, be aware that this may disable some of the functionality on our website. Personal Information Users: Visitors to our website can register to purchase services. When you register, we will request some personal information such as your name, address, email, telephone or fax number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted to provide online technical support and troubleshooting. We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary, including: to fulfill your service requests for services to protect ourselves from liability to respond to legal process or comply with law, or in connection with a merger, acquisition, or liquidation of the company 4. Use of Web Beacons or GIF files Healthcare Performance Group, Inc./www.HPGresources.com web pages may contain electronic images known as web beacons – sometimes also called single-pixel GIFs – that allow Healthcare Performance Group, Inc. to count users who have visited those pages and to deliver co-branded services. Healthcare Performance Group, Inc. may include web beacons in promotional email messages or newsletters to determine whether messages have been opened and acted upon. Some of these web beacons may be placed by third-party service providers to help determine the effectiveness of our advertising campaigns or email communications. These web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Healthcare Performance Group, Inc. prohibits web beacons from being used to collect or access your personal information. 5. Accessing Web Account Information We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us via email to our support attendant at info@hpgresources.com 6. Changes to this Statement Healthcare Performance Group, Inc. has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. 7. Contacting Us If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at info@hpgresources.com or send your comments to: Healthcare Performance Group, Inc. Attention: Privacy Statement 23419 West 215th St. Spring Hill, Kan. 66083 Healthcare Performance Group, Inc. will use commercially reasonable efforts to promptly respond to and resolve any problem or question. 888.681.9501 info@HPGresources.com Let’s socialize! Our Services Delivering Results About HPG Contact Project Request Careers Events and Webinars Terms & Conditions Privacy Policy Social Media Policy ©2021 Healthcare Performance Group, Inc. HPG is not sponsored by or affiliated with Cerner Corporation. Cerner® is a registered trademark of Cerner Corporation and/or its subsidiaries.