To personalize and improve your website experience By using this website, you agree to our Cookie Policy. Learn more Decline Got it! Services Culture Sites News Career Join our team! First in Employee Orientation: Lufthansa InTouch wins Service Centre Quality Award! Read more Scroll We Make Someone's Day Every Day! Lufthansa InTouch is at the centre of Lufthansa's service excellence, providing customer services for the Lufthansa Group. Our skilled global team of Air Travel Consultants cares for our customers' every wish, ensuring the highest quality of service. Joining our global team means becoming part of an international quality leader, owned and supported by the Lufthansa Group. We connect with colleagues, customers and clients - we are best at being in touch! Discover what we do A Global Team with a Local Touch With our strong focus on diversity, we employ from all over the world, as well as locally, to keep a finger on each region's pulse. That's why our customers always hear a local accent. View our Centres Berlin Brno Cape Town Istanbul Manila Peterborough A World of Benefits Joining our team at Lufthansa InTouch means gearing yourself for global success. Discover the Perks Want to Join our Team? Get in Touch! We have a variety of exciting job opportunities available at Lufthansa InTouch. View All Jobs Head of Global Communication Berlin Language : English / German Get Info & Apply Head of Intraday Operations Control Berlin Language : English / German Get Info & Apply Customer Feedback Management: Text Management Consultant Berlin Language : German Get Info & Apply Process Specialist Customer Feedback Management Berlin Language : German Get Info & Apply Director Performance & Planning Berlin Language : English / German Get Info & Apply Customer Service Consultant Berlin Language : Hebrew Get Info & Apply “Customer service is our passion. Our multicultural, multilingual team strives to provide a five star service to passengers flying with the airlines of the Lufthansa Group.” Tobias Vögtlin CEO, Lufthansa InTouch What We Believe A truly virtual team Driven by innovation and accelerated by the pandemic: 100% of our Turkey-based employees work from home, making Lufthansa InTouch Istanbul a fully virtual service centre. Offering the flexibility of a home-office has been a strategic direction already before the pandemic; in Turkey, what started as a response to the lock-down has evolved into an agile setup for the future. Read more Lufthansa Global Tele Sales GmbH, trading as Lufthansa InTouch Ullsteinstr. 138, Haus 1A, 12109 Berlin, Germany Quick Links Services Career Legal Culture News Cookies Sites Media Imprint Connect With Us For general enquiries Email us intouch@dlh.de Call us +49 30 40 5708 102 All Rights Reserved © Lufthansa InTouch 2017 This site uses third-party website tracking technologies to provide and continually improve our services, and to display advertisements according to users' interests. I agree and may revoke or change my consent at any time with effect for the future. Accept Deny more Powered by Imprint | Privacy Policy