Search Menu MyKarbon Performance and Satisfaction About Us Who We Are Our Executive Team Our Board Corporate Open and Transparent Financial Statements and Value for Money Payment Performance Performance and Satisfaction Procurement Policies Complaints Modern Slavery Statement Media Centre Performance and satisfaction We are committed to continuously improving our services to our customers We want to ensure that our services are always high quality and deliver value for money. This is why we closely monitor our performance as well as customer satisfaction and feedback. We are currently developing our approach to measuring and reporting this information as a new organisation and will be publishing Karbon’s performance and satisfaction data on our website soon. We will also publish how we are performing against our service standards, which we will agree with you, our customers. If you would like more information, please contact us and ask to speak to the strategy and business improvement team. Key documents Annual Report to Customers (Karbon Homes) 2020-2021 .pdf Annual Report to Customers (Karbon Homes) 2019-2020 .pdf About Us Contact Us Careers Coronavirus Media Enquiries Surveying customers Cookies Accessibility Privacy Statement Modern Slavery Statement Sitemap Karbon Homes, Number Five Gosforth Park Avenue Gosforth Business Park Newcastle upon Tyne NE12 8EG info@karbonhomes.co.uk 0808 164 0111 Karbon Homes is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014, registration number 7529 and our registered office is Number Five, Gosforth Park Avenue, Gosforth Business Park, Newcastle upon Tyne NE12 8EG. We are regulated by the Regulator of Social Housing. © Karbon Homes 2021. All Rights Reserved. × This website uses cookies By using our website you consent to all cookies in accordance with our Cookie Policy. Read more STRICTLY NECESSARY PERFORMANCE TARGETING FUNCTIONALITY ACCEPT ALL DECLINE ALL SHOW DETAILS

Search Menu MyKarbon About Us About Us Who We Are Our Executive Team Our Board Corporate Open and Transparent Media Centre About Us Contact Us Careers Coronavirus Media Enquiries Surveying customers Cookies Accessibility Privacy Statement Modern Slavery Statement Sitemap Karbon Homes, Number Five Gosforth Park Avenue Gosforth Business Park Newcastle upon Tyne NE12 8EG info@karbonhomes.co.uk 0808 164 0111 Karbon Homes is a charitable registered society under the Co-operative and Community Benefit Societies Act 2014, registration number 7529 and our registered office is Number Five, Gosforth Park Avenue, Gosforth Business Park, Newcastle upon Tyne NE12 8EG. We are regulated by the Regulator of Social Housing. © Karbon Homes 2021. All Rights Reserved. × This website uses cookies By using our website you consent to all cookies in accordance with our Cookie Policy. Read more STRICTLY NECESSARY PERFORMANCE TARGETING FUNCTIONALITY ACCEPT ALL DECLINE ALL SHOW DETAILS