+33 (0) 825 801 141 OR BY MAIL " Reception > advice > Lean services, process Lean process services Our joint projects Identify the processes and activities that generate delays, costs, complexity and discomfort for employees Optimize the performance of a support process (HR, Purchasing, Finance, Marketing, ADV, etc.) or business (after-sales service, sales, banking production, entering into a relationship, etc.) using lean methodologies (Breakthrough, VSM, waste, value added, ...) and put it under management (indicators, animation, ...) Set up the animation of continuous improvement in the field teams: visual management, problem solving, support for managers Reorganize support functions in the service of customer efficiency Our added value 15 years of adapting industrial lean approaches to make them effective in support and administrative functions A participatory and well-equipped methodology , which places a strong emphasis on the role of managers and which engages employees An approach practiced in many professions : HR, finance, accounting, marketing, IT, customer service, adv, bank credit, insurance, product development, etc. Achievements Manufacturer of equipment goods, housing construction Distributeur énergie BtoC Banque de détail Fabricant de Matériel électrique Network Bank TESTIMONIALS Patrick Rivière - Director of Banking Operations - Caisse d'Epargne Loire Center Massih Niazi, Managing Director, Primagaz Bertrand Dubus, Caisse d'Épargne Nord France Europed'Epargne Nord France Europe Anne-Lise Tournier, Headquarters Individuals Operations, MMA Emmanuel Urfer, Director of Banking Services, Caisse d'Épargne "Simpler and more efficient for the client", Luc Gibour - Mutuelle Nationale des Hospitaliers "Lean, from ordering to invoicing", Yves Michel - Primagaz "Lean: as close as possible to the field and to the customer", Bertrand Dubus - Caisse d'Épargne "Right the first time: the efficiency of processes beyond the industrial", Sylvaine Tournadre - Elvir "Visual management: transforming a management style", Emmanuel Urfer - Caisse d'Épargne OUR CLIENTS Contact us! " Legal NoticeContactSitemap Lean services, process