FILE A CLAIM CONTACT LOGIN Button COVID-19 FAQ ManhattanLife. Standing By You. During these uncertain times, we wanted to take a moment to reassure you that ManhattanLife is standing by you. We have never been stronger as a company, both operationally and financially, and our 171-year history is a testament to our resilience. We are dedicated to the well-being of our employees and our policyholders. We are monitoring the COVID-19 situation daily and continue to follow recommendations from the U.S. Centers for Disease Control and Prevention (CDC). Effective April 1, our Customer Service hours are 8:00AM - 5:00PM CST Monday through Friday. Our insurance policies and annuity contracts are geared to help you and so are we. With staff in multiple cities, we are here and prepared to take care of your needs. We continue to take new applications, pay claims, process premiums, and honor our commitments to you during this public health event. Please refer to our website for important updates as they develop. We are here to answer any questions, and we look forward to serving you. Thank you for choosing ManhattanLife for your insurance needs. COVID-19 Testing I either had or need a test for COVID-19. Am I covered? What if I’m unable to see a doctor in person so I use telemedicine? Will ManhattanLife still cover me? My situation is that my doctor is advising that even though I don’t have COVID-19 I may have been exposed and is recommending that I remain in self-isolation. Some states also have cross-border quarantines in effect. Will ManhattanLife pay benefits while I’m staying home? COVID-19 Diagnoses I am unable to work and have notes from my doctor and my employer indicating possibly having COVID-19 or symptoms indicative of that. Will I be covered under the short-term disability plan? I have COVID-19, and I am unable to work. I am not in the hospital, but I am in isolation at home. Will my ManhattanLife short-term disability plan pay benefits? I was diagnosed with COVID-19. Will I have to pay premiums during that time? Hospitalization I am in the hospital with COVID-19. Will ManhattanLife cover that? The news talks a lot about hospital capacity. I’ve seen where some shopping malls have been made into makeshift facilities. Are these types of facilities covered? Voluntary Benefits and COVID-19 Facebook Linkedin Twitter Vimeo Youtube Glassdoor RSS NEED HELP Become a Producer Company Store Contact Us Have an Agent Contact Me Find a Dentist Privacy Policy © 2021 ManhattanLife HIPAA Privacy Policy ManhattanLife is the brand name for plans, products, and services provided by one or more of the subsidiaries and affiliate companies of Manhattan Life Group Inc. (“ManhattanLife Entities”). Plans, products, and services are solely and only provided by one or more ManhattanLife Entities specified on the plan, product, or service contract, not Manhattan Life Group Inc. Not all plans, products, and services are available in each state. Coverages may be underwritten by the ManhattanLife Entities which consist of The Manhattan Life Insurance Company, Family Life Insurance Company, ManhattanLife Assurance Company of America, ManhattanLife of America Insurance Company, Western United Life Assurance Company, Standard Life & Casualty Insurance Company, and Western Skies MGU. The purpose of this communication is the solicitation of insurance. Contact may be made by the companies listed or one of our agents. The information contained on this Web Site does not constitute investment advice, and is not an offer to sell or a solicitation to buy any security or any insurance product. All insurance and/or securities transactions require signed agreements between the companies of Manhattan Life Group and its customers, and the terms of those agreements are binding on the parties. No other representation, whether made in person, online, electronically, in written, graphical, or verbal communication, may alter the terms of those agreements except that your use of this Web Site constitutes your agreement to the additional Terms of Use applicable to such use. Some products may not be available in all jurisdictions. In addition, any prospectus information available on this Site is posted for informational purposes only. Learn more OK SETTINGS