CZ TORRELSA BRANDS PRODUCTS CUSTOMER SERVICE COMMITMENT CONTACTS SHOP Torrelsa Commitment, Passion and Reference KNOW MORE Commitment Torrelsa tailors its service to the needs of each client while always maintaining the same philosophy conveyed in its letter of commitments. This vision of service introduced in the company several years ago includes high quality customized procedures resulting in the assurance of a successful, long-lasting and trustful relationship with the clients. Passion Our passion for coffee dates back from 1950, year in which Miguel Fort, founder of the company, started his corporate journey at a small coffee roasting facility in the city of LLeida. Reference The current reality of JMV Group is the result of a project characterised since the beginning by its pioneer character, ongoing overcoming effort, innovation and curiosity to broaden horizons. Commitment Charter of Commitments of Torrelsa Reflecting our corporate culture and the quality system, the Charter of Commitments of Torrelsa gathers the values which define our philosophy of service and converts them in the main pillars as a client driven company. 1.- Quality: It's our primary and priority commitment covering the quality, service and distribution of the products. 2.- Self-demanding: The continuous improvement and the ongoing overcoming effort are a constant moulding our character as a company. 3.- Efficacy: We want to stand side by side with the client offering the best service. Therefore, we use all of our resources in order to offer reliable, efficient and professional answers. 4.- Collaboration: For us, the daily work is a way of creating bonds of trust with our clients, employees, coffee suppliers and producers at the origin. 5.- Transparency: Our seventy year traditional artisanship regarding coffee denotes much more than experience. It's a value and a responsible commitment. 6.- Innovation: One of the values that differentiates the corporate journey of Torrelsa is innovation and the creation of high added value services. 7.- Sustainability: The Fair Trade Certification regarding membership and user of organic coffees proves our strong commitment of corporate social responsibility. Passion Our passion for coffee dates back from 1950, year in which Miguel Fort, founder of the company, started his corporate journey at a small coffee roasting facility in the city of LLeida. His entrepreneurial spirit and the accrued business value resulting from the team's several years of hard work were the drivers which supported the sustained growth of the company specialized in coffee roasting. In the 1990s, the second family generation started the professionalization of the business management and envisioned ambitious expansion plans around the three primary pillars: quality, professional service for the horeca channel and innovation concerning new coffee brands and presentations. One of the characteristic traits of Torrelsa is its close collaboration with important hotel and restaurants chains. This fact contributed to a pioneer style in the establishment of new trends concerning coffee consumption. In 1999, the company became part of the Portuguese corporate group JMV. In this new stage of the company, Torrelsa maintains its expansion plans to new markets, improves the synergies with the group and updates its professional service offer. Presently, Torrelsa is present in the entire Spanish territory, with head office in LLeida, branches in Barcelona, Balearic Islands and Madrid, and distributors in several locations of the country. Its international expansion includes several European and African markets. Reference The current reality of JMV Group is the result of a project characterised since the beginning by its pioneer character, ongoing overcoming effort, innovation and curiosity to broaden horizons. The path of the JMV Group dates back to more than 50 years, when Jose Maria Vieira founded a small distribution company directed towards the horeca channel in Rio Tinto, which quickly conquered the entire Portuguese territory. In 1998, the group bought Sociedade dos Vinhos Borges, one of the major Portuguese production and exportation companies of which JMV was distributor for more than 25 years. Presently, SVB exports to more than 50 countries in the 5 continents. JMV Group is comprised by different companies of the food and services sectors to the horeca channel: JMV, Torrié, Sociedade dos Vinhos Borges, Normanvi, JMV Canada, JMV USA and Torrelsa S.A.U. Today, JMV Group keeps moving forward and expanding its range of territorial action in the global market, stating in every new stage its leadership vocation. TORRELSA BRANDS T' COFFEE STAR COFFEE ALDEA COFFEE TORRELSA PRODUCTS BARS AND RESTAURANTS HOSPITALITY BUSINESS FOOD SERVICE OFFICE EXCLUSIVE DISTRIBUTION CUSTOMER SERVICE TRAINING TECHNICAL SUPPORT COMMITMENT CONTACTS © 2020 TORRELSA S.A.U. ALL RIGHTS RESERVED PRIVACY POLICY