SUITES VILLAS HOTEL GASTRONOMY WELLNESS EXPERIENCES NATURAL CLUB SPANISH Covid-19 Check in online MENU RESERVE MEASUREMENTS AND PROTOCOLS COVID-19 Following the recommendations of the WHO, the guidelines of the Government of Spain and the Institute of Tourism Quality, we have developed, in cooperation with our collaborators, a prevention and safety protocol against COVID-19 so that you can enjoy your holidays with complete peace of mind in La island and the sea, Boutique hotel . To facilitate the planning of your holidays we have made the reservation conditions more flexible through our website. If you need to change or cancel your reservation until December 31, 2020, please send an email to reservas@laislayelmar.com and we will contact you to make the changes you need at no cost. We understand that the situation is changing and we want your reservation with us not to be a cause for concern but for enjoyment. When we have the opportunity to receive you at La isla y el mar, Boutique hotel, you will be able to verify that our COVID-19 action protocol will provide you with a safe environment in which to enjoy your holidays with your loved ones. Our protocol covers all operational areas of the hotel and will be adapted to current regulations at all times . All our employees have received training to adapt to the new environment prioritizing the safety of our customers Reception Bedrooms Pools and common areas Buffet restaurant Kentia Restaurant Medical services OUR RECEPTION Distancia de seguridad, pantallas protectoras, toma de temperatura sin contacto, check-in online, desinfección de tarjetas de acceso a la habitación, dosificadores de gel, desinfección en cada turno... son algunas de las medidas que hemos implantado para garantizar un entorno higiénicamente seguro Estos son simplemente algunos de los procedimientos que hemos establecido para que entre todos podamos mantener un entorno seguro que le permita disfrutar de sus vacaciones con nosotros. Si tiene alguna pregunta, duda o comentario por favor envíenos un correo a recepcion@laislayelmar.com estaremos encantados de atenderle. Esperamos verle pronto en La isla y el mar, hotel Boutique, entretanto reciba el más afectuoso saludo de nuestro equipo. +34 928 513 725 reservas@laislayelmar.com C/ Reina Sofía, 23. 35510 Puerto del Carmen, Tías. Lanzarote Suites Villas Gastronomy Wellness Experiences Natural Club The hotel Classic suite Deluxe suite Junior pool suite Excellence suite Premium suite Villas Sustainability Technology Certifications PRISMA values COVIDMeasures and information Legal information Privacy Cookies policy Contact Martinez Group