Our website uses cookies. Is that OK with you? Read our privacy statement Yes, that's fine &null; Live chat: Weekdays 10am-4pm Search My Account Home (current) Find a home Toggle Dropdown You and your home Toggle Dropdown Your community Toggle Dropdown Support and care Toggle Dropdown About us Toggle Dropdown Contact us Your tenancy The Trust Tenant Charter – our promises to you Our Tenant Charter aims to make sure we are clear with you - our customers - about what you can expect from us as your landlord (our ‘offer’) and what we expect from you as our customer (our ‘ask’) Here's the Trust Tenant Charter Ending a tenancy If you’re moving home or ending a tenancy you will need to give us four weeks’ notice in writing. Please get in touch if you need help with this. Ending a tenancy Successions We realise it may be a difficult time for you and your family, we will do our best to support you and your family through the succession process. Successions Adding or removing to a tenancy Everything you need to know about adding or removing a tenancy. Adding or removing to a tenancy Find out your Tenancy Reference Number Forgotten you Tenancy Reference Number? Don't worry, we can help with that. Fill in this short form and we'll be in touch. Go to the form Register for our email newsletter and receive updates on news and events Sign up today YOU AND YOUR HOME Paying your rent Repairs Your tenancy Safety at home Improvements Permissions and alterations Buying your existing home Home insurance Complaints and compliments Range and Pennine Caring for your home YOUR COMMUNITY Get involved Anti-social behaviour Grounds maintenance Car parking and garages How your council can help SUPPORT AND CARE Tenancy support Money advice Wellbeing services Universal Credit ABOUT US About the Trust Work for us Our people How we are doing Documents News Accessibility FIND A HOME Rent a home Buy a home Exchange your home GET IN TOUCH Peaks & Plains Housing Trust Ropewalks Newton Street Macclesfield SK11 6QJ Email: trust@peaksplains.org EMERGENCY CONTACT DETAILS 0800 012 1311 facebook Twitter Instagram LinkedIn