Loading... Menu Menu City of Fresno Fresno 311 You are here: ... 311 is here to serve all constituents professionally, courteously, and responsively. We assist in reporting issues to all departments in the City of Fresno. The mission of the City of Fresno 311 Center is to provide a link for non-emergency communication between the citizens and the City. FresGO App – To report an issue related to graffiti, illegal dumping, potholes, sidewalk, roadway, landscaping, water, sewer, solid waste, or parking issues, download the FresGO app from the apple or android app store in a quick, easy and trackable way! Our Purpose Increase the level of customer satisfaction when contacting the City of Fresno Capture all relevant information relating to citizen inquiries Communicate/escalate issues requiring resolution Provide multi-channel communication paths including telephone, web chat, FresGo application, and Fresno.gov. Minimize the burden of non-emergency calls taken by emergency service dispatchers. Hours of Operation The City of Fresno 311 Center staff is available Monday through Friday from 7 AM to 6 PM. You may report an issue 24/7 via (559) 621-CITY (2489), FresGo app, or by clicking Create a Service Request. Get the FresGo App for Apple and Android Devices Seasonal Information 2022 Winter 1-Day Watering Schedule Frequently Asked Questions How do I report someone using illegal fireworks? Does the City of Fresno provide sand bags to residents? Is there a map that indicates when my Operation Clean-up is scheduled? How do I report that my trash bin(s) were not serviced? Are farm animals allowed in the city? When will the City tree in front of my residence be trimmed? How long can a vehicle sit on a City street? Does the City of Fresno provide trees to plant? Does the City of Fresno provide dumpsters? Can I retrieve my birth, marriage, or death certificate at City Hall? What do I do if there is a dog running at large or a deceased animal? Who do I notify about street lights that are not working or that are damaged in the City of Fresno? Quick Links Caltrans: Report issues regarding the highways. 811: Call Before You Dig. 211: 211 is a 24 hour, 7 days a week help hotline available in 150 languages. By calling 2-1-1 or 1-866-559-4211, you can be connected with over 6,000 resources on everything from immediate food and shelter, no cost childcare, PG&E discount programs and much, much more. If you have a question, 2-1-1 can help you find the answer. 911: Please dial 911 to report any life-threatening emergencies, crimes in progress, or anything posing an immediate hazard to the public Park Reservations: Reservations for Roeding or Woodward Park. Household Hazardous Waste: Household Hazardous Waste disposal inquiries. Create a Service Request FresGo Quick Reference Email Us First Name * Last Name * Email * Phone Number Subject * Message * Submit PHONE NUMBERS Main Number (559) 621-CITY City Clerk (559) 621-7650 Police Department (559) 621-7000 Fire Department (559) 621-4199 City Hall Address 2600 Fresno Street Fresno, CA 93721 Email Us Selecteer een taal▼ Security & Privacy Policy | Internet Policy | Accessibility Policy | Staff | Staff E-Mail