BOX OFFICE SPACE Playlist Feedback Contact Us News & Press Why Leeds College of Music? Study International What's on Alumni Support us Hire Home / Support us / Give with confidence GIVE WITH CONFIDENCE Our Fundraising Promise and complaints procedure OUR PROMISE TO YOU We are members of the Fundraising Standards Board (FRSB) self-regulatory scheme. The FRSB works to ensure that organisations raising money for charity from the public do so honestly and properly. As member of the scheme, we follow the Institute of Fundraising’s Code of Fundraising Practice and comply with the key principles embodied in the Codes and in this Promise. We are committed to high standards We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds comply with the Codes and with this Promise We comply with the law including those that apply to data protection, health and safety, and the environment We are honest and open We tell the truth and we do not exaggerate We do what we say we are going to do We answer all reasonable questions about our fundraising activities and costs. Please contact us if you require further details We are clear We are clear about who we are, what we do, and how your gift is used Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive We give a clear explanation of how you can make a gift and amend a regular commitment We are respectful We respect the rights, dignities, and privacy of our supporters and beneficiaries We will not put undue pressure on you to make a gift. If you do not want to give, or wish to cease giving, we will respect your decision If you tell us that you don’t want us to contact you in a particular way we will not do so We are fair and reasonable We take care not to use any images or words that cause unjustifiable distress or offence We take care not to cause unreasonable nuisance or disruption We are accountable If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint We have a fundraising complaints procedure which may be downloaded here, from the box on the right hand side of this page, or is available on request If we cannot resolve your complaint, we accept the authority of the FRSB to make a final adjudication FUNDRAISING COMPLAINTS POLICY Download our fundraising complaints policy or request a copy by contacting us at fundraising@lcm.ac.uk or 0113 222 3438 Your conservatoire UNDERGRADUATE STUDY We have a number of music degrees at undergraduate level – find out about our Foundation, BA, combined, accelerated and top-up degrees WHAT'S ON Our packed concert season welcomes everyone from global superstars to up-and-coming talents – and Leeds College of Music students are always at the heart of the programme SHORT COURSES Keen on developing your skills on an instrument – or your voice? Check out our short courses on offer Links Undergraduate study Postgraduate study Further Education Young musicians Experience Days Tweets by @@LeedsMusic Partners About Us Accessibility Jobs Freedom of information Privacy and cookies Design and development by Precedent