PRODUCTS RFID FOR YOU ABOUT US MOBILE ACCESS CONTACT US EN The best is when the customer wins 22.11.2021 Home / Latest news / The best is when the customer wins Ari Rossi has been our Scandinavia Area Sales Manager for a few years now, serving Norway, Denmark, Sweden and Iceland. Obviously, as a salesperson, Ari’s days are filled with describing our products and taking customers’ orders. Above that, however, Ari’s priority is being present for his customers. “I want to be easy to reach and respond quickly when they contact”, Ari describes. “I strive to be the first person they call when they need products for their own customer’s projects”, he continues. – “Of course, I always keep them up to date, but I do that from their own perspective. And they know I do.”, Ari says. “Actually, my highest priority is helping my customer close their own deal. My job’s greatest joy has come during customer visits to solve a problem together. Perhaps we face a bit of a challenge, but then, working together, we find a solution that helps them win a deal with their own customer. I must admit – that feels good”, Ari concedes. New Idesco product launches also bring satisfaction. For example, Ari points to Idesco ID’s recent launch and its award at the SECTECH 2021. “When I saw how excited people were about our new mobile access solution, its uniqueness, I felt truly grateful and proud, Ari admits. Ari looks forward to finally being able to visit customers more often, as pandemic restrictions recede. For now, he continues serving his customers from Muurame, in central Finland, where he lives with his wife. To counterbalance work, he practices yoga, plays golf, reads and hunts. A new addition, a wire-haired Dachshund puppy named Raffi, recently began accompanying Ari on hunts to learn how to track hares. OTHER NEWS 22.11.2021 Customers value Idesco service Over the past few months we have conducted interviews with some of our customers to discuss market trends and Idesco’s performance. Read more 22.11.2021 See you in Denmark Are you attending SECTECH Copenhagen, December 1 – 2? Read more 10.11.2021 Online demo – Idesco ID Our upcoming Teams event (December 7, 11.00 – 11.45 CET) will show how easily Idesco ID lets you send mobile credentials within your system. Read more VIEW ALL NEWS Idesco Oy Products Why Idesco? FAQ Idesco order guide Sustainability RFID Solutions Access control and mobile access Long Range RFID Custom RFID Address Teknologiantie 9, 90590 Oulu, Finland Get in touch +358 44 763 7502 (International Sales) +358 44 763 7500 (Customer Support) +358 44 763 7503 (Invoicing) Email: info@idesco.fi Orders: orders@idesco.fi Connect with us From our Blog The best is when the customer wins Customers value Idesco service See you in Denmark Online demo – Idesco ID © Idesco Oy 2020. All Rights Reserved. Change privacy settings Cookies on our website Your privacy is important to us, and we are committed to protecting your personal information. Before you continue browsing our website, please read privacy policy and accept cookies. Cookies required for visiting our website Cookies related to marketing and social media Cookies that personalize your visit Subscribe to Idesco News Get useful RFID info to your mailbox. You can unsubscribe any time you want. Please remember to confirm your subscription by filling in the form that opens after submitting this form. Type your name Type your email Submit