Lyft Logo SAFETY DRIVER RIDER BUSINESS LOG IN SIGN UP Overview Driver Rider Community Guidelines SAFETY FIRST Become the best kind of stranger Let’s be the best kind of fellow travelers. The kind who upload profile pictures that actually look like us (even on bad hair days.) The kind who share their pronouns and use each other’s preferred names. Who respect each other’s personal space and personal differences. And the kind who tip and say, “Thanks, have a good one,” at the end of the ride. CARING FOR EACH OTHER’S WELL-BEING A few rules to ride by Before riding, you must agree that you’ll wear a face mask as required by federal order, are symptom-free, and will follow CDC guidance related to COVID-19. If we get feedback that you’re not wearing a mask properly, you'll need to take a selfie with your mask on before riding with Lyft again. Healthy ride guides Stay protected on the road with rideshare health education based on the latest CDC guidance. Keep fresh air flowing with our Air Care Guide, and rest assured knowing that drivers know how to properly disinfect car surfaces to reduce the spread of COVID, based on the Clean Ride Guide. Accountability’s a 2-way street We proactively educate all riders and drivers on our Community Guidelines. Anyone who violates these guidelines or our Terms of Service may be permanently removed from the platform. Everyone deserves a shot Lyft is helping provide access to get to and from vaccine appointments. Because getting to the vaccine (or back home) should be the easy part. See how you can get a ride, send a ride, or fund a ride. SAFETY FIRST, SECOND, ALWAYS Annual background checks Every driver is required to pass a professionally administered background check before they drive and each year after that. If they don't pass, they won't be allowed to drive with Lyft. It's as simple as that. Ongoing monitoring for safety Continuous criminal monitoring allows us to quickly deactivate drivers with disqualifying criminal convictions. We also check driving records throughout the year to promptly identify and remove unsafe drivers from the platform as soon as a violation is detected. Mandatory safety education All drivers must complete a safety program developed with RAINN, the largest anti-sexual violence organization in North America. Drivers learn how to create a safe and comfortable ride, including appropriate conversation topics and respecting personal boundaries. Safety tools. In a few taps. KNOW WHO’S PICKING YOU UP Once you’re matched, you’ll be able to see your driver’s name, picture, and rating before they arrive. Questions? We’ve got answers. How does Lyft screen every driver? How does Lyft educate drivers about safety? DRIVER Become a Driver Earnings Cities Help Safety Application Requirements Express Drive Bonus Lyft Rewards Driving Opportunities Insurance Hub RIDER Sign up to ride Fare Estimate Lyft Pink Cities Help Safety Business Profile Rewards Events Airports Gift Cards Donate Blog LYFT Careers LyftUp Business Rentals Bikes Scooters Self-Driving Lyft Media Developers Press Investor Relations Lyft driver app Lyft rider app Ride on web Terms Privacy Accessibility Statement © 2021 Lyft, Inc. CPUC ID No. TCP0032513-P