Sales Marketing Customer Service Commerce IT Small Business Salesforce.com TRY SALESFORCE LEADING THROUGH CHANGE Access, analyse and stay informed. Trusted Coronavirus (COVID-19) global data from our community of experts. FEATURED POST Get our bi-weekly newsletter for the latest business insights. SUBSCRIBE LEADING THROUGH CHANGE How Bolt Energie Meets Their Sustainable Development Goals Discover how Bolt Energie become a positive platform for change buy empowering consumers to make smarter energy choices. DISCOVER TRAILBLAZER PROFILES Meet Business & Integration Architecture Specialist at Accenture Read the inspiring story of Bongeka Mnyosi, a Trailblazer in South Africa who shares her experience of finding success in the tech industry. DISCOVER CUSTOMER SUCCESS An Award-Winning Digital Rollout: NIBC Learn how NIBC, winner of the Accelerated Digitalisation accolade, rolled out Financial Services Cloud on time and stayed within budget. DISCOVER NOV 01, 2021 BY SALESFORCE EMEA B2B vs B2C E-Commerce: What’s the Difference? B2B vs B2C. Understand the major differences between B2B and B2C e-commerce and learn successful strategies to optimise them.... READ MORE DIGITAL TRANSFORMATION, FUTURE OF WORK, LEADERSHIP, LEADING THROUGH CHANGE, ECOMMERCE, B2B COMMERCE, B2C MARKETING SEP 09, 2021 BY SALESFORCE EMEA Sustainable Practices Success Story with Renewi and Salesforce Sustainable practices are crucial in the current climate, but many organisations don’t know where to start. Find out how Salesforce customer Renewi is making waves in the waste recycling space.... READ MORE DIGITAL TRANSFORMATION, FUTURE OF WORK, TRAILBLAZER STORY, LEADING THROUGH CHANGE, BUSINESS AS A PLATFORM FOR CHANGE AUG 03, 2021 BY SALESFORCE EMEA Maternity Leave at Salesforce | Advice from Three Working Moms This Mother’s Day we wanted to celebrate the working mothers, and working parents in general, who help drive success for Salesforce. Meet three of the Salesforce Belgium team, and find out why Salesforce is superb for working parents.... READ MORE EQUALITY, LEADING THROUGH CHANGE, CAREERS, FUTURE OF WORK, SALESFORCE CULTURE AUG 02, 2021 BY SALESFORCE EMEA How to Start a Small Business at Home During a Crisis Starting a business at home during a crisis can be a challenge, but it can also be an opportunity. Check out our blog to see how tumultuous times can lead to transformative companies.... READ MORE SMALL BUSINESS, SMB DIGITAL MARKETING, STARTUPS, LEADING THROUGH CHANGE, FUTURE OF WORK JUL 16, 2021 BY SALESFORCE EMEA Tackling the Top Challenges of Digital Transformation in 2021 When it comes to the challenges of digital transformation in 2020, companies need to find solutions – and fast. Check out our latest blog to see how overcoming a crisis with digital transformation can position organisations for big wins in the New Normal, the Next Normal, and beyond.... READ MORE DIGITAL TRANSFORMATION, FUTURE OF WORK, LEADERSHIP, LEADING THROUGH CHANGE JUL 12, 2021 BY SALESFORCE EMEA 5 Ways To Successfully Create a Customer Experience Strategy Three digital leaders reveal the customer experience strategies they’ll be using in 2021 and beyond. Create your customer experience strategy today! ... READ MORE CUSTOMER EXPERIENCE, PLATFORM, DIGITAL TRANSFORMATION, LEADING THROUGH CHANGE, THOUGHT LEADERSHIP, CUSTOMER SUCCESS JUL 08, 2021 BY SALESFORCE EMEA Why Service Leaders Must Close Technology Gaps Exposed by COVID-19 To see how service leaders are surviving in the new normal, we surveyed over 7,000 customer service pros from 33 countries and 6 continents. Check out our latest blog to see how to close the gap.... READ MORE LEADING THROUGH CHANGE, REOPEN SAFELY, WORK.COM, DIGITAL TRANSFORMATION, SERVICE JUN 30, 2021 BY SALESFORCE EMEA Integrate Pandemic Solutions Into Your Tech Ecosystem Businesses will have to adapt and evolve to meet the challenges of the New Normal, and it all starts with establishing a safer workplace. Check out our latest blog to see how integrating pandemic solutions into your tech ecosystem can safeguard the workforce. ... READ MORE WORK.COM, FUTURE OF WORK, REOPEN SAFELY, LEADING THROUGH CHANGE JUN 23, 2021 BY SALESFORCE EMEA Why a CRM Is an Essential Tool for SME Small businesses face unique challenges in the evolving modern business landscape. Compared to large businesses or corporations, small business owners may be working with fewer resources and less time than larger competitors, making it more challenging to gain an edge over the competition.... 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