Contact Us Log in Why Allianz What We Offer Get Answers For Professionals You are here: Home / Claims Information File a claim When you're ready, we're here to help. Losing a loved one is difficult. Managing your beneficiary claim doesn’t have to be. In times like these, financial matters may be the last thing on your mind. That’s why we’ve designed our claims process in three steps – so you can focus on what matters most. Refer to the step below that aligns closest to your current situation. Step 1: Get started. Begin the process by filling out a few questions about the annuity contract owner or life insurance policy owner or by calling one of our representatives. RightRight Start your claim Step 2: Return claim form packet to Allianz. After you contact us, the designated primary beneficiary will be mailed our claim form packet. The packet includes contract-specific information that must be completed and returned to us. RightRight Return your claim form packet Step 3: Processing. Upon receipt, the Allianz Claims department will evaluate your claim within 10 business days. We will contact the beneficiary for additional information if needed. RightRight Processing details Step 1: Get started To get started, the following information will be helpful in submitting your claim: Name of deceased Contract or policy number(s) Date of death Date of birth and/or Social Security number (SSN) of deceased Start a claim online What to expect after claim process is started The beneficiary will receive a claim form packet from Allianz. Upon receipt of the completed claim form packet and proof of death (i.e., death certificate) from the beneficiary, we will evaluate the claim within 10 business days or within applicable state requirements. We will contact the beneficiary if additional information is needed. Note: Contract specific information can only be provided to the beneficiary during the claims process or their legal representative (i.e., attorney-in-fact, guardian). Frequently asked questions for filing a claim: What is a beneficiary? Are there different kinds? What is required to file a death claim? What if I have questions about my claim or benefit payment options? Step 2: Return the claim form packet to Allianz Your claim form packet will contain a cover letter that includes death benefit values. Please be aware there may be different death benefit values available to a beneficiary depending upon the claim option that is elected. Once you’ve received your claim form packet, please complete and return it to us at: Fixed Annuities and Life Insurance Policies: Allianz Life Insurance Company of North America PO Box 59060 Minneapolis, MN 55459-0060 Variable Annuities: Allianz Life Insurance Company of North America PO Box 561 Minneapolis, MN 55440-0561 Please note: If a claim isn't filed within a certain number of years after the death, it is considered unclaimed property and is sent to the state in accordance with state requirements. Frequently asked questions for returning claim form packet: Once I've submitted my beneficiary claim form packet, how long will it take to process? What is the difference between a tax-qualified and non-qualified annuity contract? What portion of my death benefit is taxable? Are there time limitations for filing a death claim? If I want to elect annuitization payments to receive the death benefit, are there any time periods I need to be concerned with? What are my payout options? Step 3: Processing Upon receipt of the completed claim form packet and certified death certificate, the Allianz Claims department will evaluate your claim within 10 business days (or within applicable state requirements). Depending on the option selected, payment will be sent to the beneficiary. A confirmation letter will also be mailed under separate cover that includes payment and taxability details. Tax forms will be sent to the beneficiary in the year following payment if applicable. We’re here if you need us. Contact us for assistance: Monday – Thursday 7 a.m. to 6 p.m. Central time Friday 7 a.m. to 5 p.m. Central time 800.950.1962 Fixed annuities and Life insurance 800.624.0197 Variable annuities Products Annuities Life Insurance About About Us Financial Ratings Newsroom Executives Careers Allianz Field Olympic and Paralympic Partnership Customer Service Contact Us FAQs Claims Log in Create Account Related Sites Allianz Group Allianz New York Allianz Life Ventures Allianz Investment Management LLC PIMCO True to our promises so you can be true to yours® Accessibility Policy Legal & Privacy © 2021 Allianz Life Insurance Company of North America. All rights reserved. We use cookies to make your online experience more convenient. For more information view our Privacy Policy. xx Dismiss