HOME GROUP EXPERTISE OFFERS SERVICES SECTORS REFERENCES NEWS RECRUITMENT CONTACT US Our offers Products, services and ad hoc operations DELTA Outsourcing offer on the portfolio of user support services and skills Outsourcing: MCO (Maintenance in Operational Condition) Help Desk Service Pilotage et gestion de projet Migrations, Déploiements Choix de solutions : Evaluation du coût du cycle de vie (TCO) Optimisation des Processus d'approvisionnement (SCM) Pilotage budgétaire Gestion des actions correctives (Project Manager Office : PMO) Maintenance Hardware : Micro-Informatique (Laptop et Desktop) Imprimantes, Serveurs, LCB, TPV, TPE Plus de 1.800.000 Calls/an et plus de 650.000 actes de proximité/an! ALTER EGO Déclinaison des prestations de l'Offre DELTA en Centre de Service Dispositif de service couvrant le planning gris : HNO, Remplacement et Recouvrement, Congés, Débordements Plus de 1.800.000 Calls/an et plus de 650.000 actes de proximité/an KIOSK Support "As A Service" Support téléphonique, Service de proximité informatique et des outils connectés Plus de 1.800.000 Calls/an et plus de 650.000 actes de proximité/an HERA Expertise logiciel QUALIPARC.NET by Metaline Implémentation, Paramétrage, Configration de la suite QUALIPARC.NET, Etude et mise en place de la solution d'inventaire Mobility Plus de 400 000 utilisateurs connectés ! SUR-MESURE Blended Support Combinaison et Avantages d'un centre d'appel personnalisé & d'une assistance de proximité More than 1,800,000 calls / year and more than 650,000 local acts / year! DATA CENTER More than 150 technical profiles to meet your needs in your Data Centers: Management of local acts in the room (working hours and 24/7), Management of the Logistics & Storage department, Supervision of the Technical Environment (working hours and 24/7), On-site infrastructure deployment management (interface between the external client and the DC teams), Management of the urbanization of rooms (Optimization and choice of location), Relocation of infrastructure (room to room or site to site) Cabling rehabilitation projects in production and non-production Contact us Faq TELECOMS Operation (intervention in NRO / NRA, DN, MSC) Deployment (traveling technicians involved in the network development project: equipment SWAP, new links, etc.) MSC (sedentary teams working on all or part of the operation and projects of an MSC) Contact us Faq 40 Millions of turnover 700 Passionate employees 1,500 Customers in France 400,000 Users of our services 183 av Georges Clemenceau 92000 NANTERRE +33 1 55 69 11 00 contact@metaline.fr News Find out more Recruitment Management of personal data Website and SEO agency by eGate Référencement Metaline © 2017 / All Rights Reserved / Legal notices / FAQ