Mediq uses cookies The website uses cookies in order to better serve you. You agree to the use of cookies by continuing to browse the site. You can block the use of cookies in your Internet browser settings at any time THIS IS CLEAR SEARCH Customer service Quotation and customer service Search for a customer number Terms of delivery Product return Damage report Instruments for maintenance VAC device usage days Take contact Mediq's product return process Please read the instructions below before returning the product. Product market When you plan to return the products you ordered from Mediq, follow these three steps: Contact customer service first , phone: 020 112 1510. Contact must be made within 8 days of the shipping list date. Our customer service will give you a possible return permit as well as a return number, which is always a prerequisite for a refund . Fill out and print the return notification form . Send the form with the returned product to Mediq. Return the returned product with Mediq's shipping services (PostNord) at: Mediq Suomi Oy customer return Koskelonkuja 4 02920 Espoo The product cannot be returned via another shipping service. NOTE! The returned product must always be in the original packaging and the packaging must not contain the customer's markings. RETURN NOTIFICATION FORM Amount of credit In the event of a customer's own order error, we will refund 70% of the customer's purchase price for the product. Delivery fee will not be refunded. In the event of a Mediq error, we will refund the price of the product in full. Factory-ordered products or refrigerated products will not be refunded. In the event of damage during transport , proceed according to the damage notification process and fill in the damage report form. Damage report instructions Customers Healthcare professionals Laboratory Hospital planners Diabetes Webshop Log in to the Webshop did you forget your password Subscribe to a username Search for a customer number Mediq Company presentation Current affairs Open jobs In English Contact information Mediq Finland Sales Quotation and customer service Technical service General delivery terms Legal notice Cookies Take contact