Products Contact Us Our Local Team CONNECT AMERICA WEST Connect America recently acquired Petaluma Health Care District Medical Alert Program, DBA Lifeline of the North Bay. Our new name is Connect America West and we are a Division of Connect America Medical Alert. Together with our affiliates we proudly support more than 275,000 subscribers nationwide with Medical Alert Services also known as personal emergency response systems (PERS). Great News: 1) The Office at the Petaluma Health Care District is open for business and at the same location. 2) The same great and friendly staff from the Petaluma Health Care District Medical Alert Program remains the same. 3) Great News! We have upgraded and expanded product portfolio and services. 4) The only change is that you are now with the largest privately owned Medical Alert Provider in the country. Our mission is to provide products and services that will allow those that wish to maintain their independence and remain within their community, to do so, with dignity and peace of mind. Our reputation for outstanding service, support and results are why we are the preferred partner to over 1,000 healthcare related organizations. Our partners have access to industry-leading products, support, services and the best solutions so that those who desire to remain independent and live within their community can do so. The personal emergency response systems (PERS) are strategically designed for easy emergency access for those who are often home alone and for those who are more active and on the go. Our personal emergency response systems (PERS) offer state of the art GPS technology. The mobile PERS technology can track our clients no matter where they are located, 24/7, 7 days a week, 365 days a year! Our Products CONNECT AMERICA is a leader in the industry for emergency response time–LESS than 30 seconds! The Automatic Fall Detection System is also available with most of our products. Get Information State AL AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA PR RI SC SD TN TX UT VT VA WA WV WI WY By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from medical alert or its affiliates. Here’s what some of our clients are saying: “I have been a customer for over 3 years and my mobile alert system has saved my life TWICE!” "I only had Medical Alert for 11 days when I fell and needed emergency help. Now I don’t go anywhere without it.” “Your company provided my brother and I a great deal of peace of mind. Our mother has had several falls. Your alarm service has been a life-saver more than once. Thank You!” ©2016 Connect America West 1425 North McDowell Blvd. Ste 103 Petaluma, CA 94954 About Us Products Our Local Team Our Parent Company Privacy Policy Careers