Security Security In this Section At Valley, we are committed to aiding you in the fight against identity theft and fraud. By adopting strict and comprehensive policies on information security and privacy, we can help protect our customers from becoming victims of these crimes. While Valley takes substantive measures to protect the security of your personal and account information it is just as important that you learn to recognize suspicious activity to protect yourself from fraud as well to reduce the risk of becoming a victim. Remain alert to these signs which may indicate that you are a victim of fraud or identity theft: Unauthorized charges on your statements Failure to receive bills or other mail as a result of an unwarranted address change Unauthorized accounts opened upon review of your credit report Denials of credit for no apparent reason Calls or letters about purchases you did not make If you believe you have been victimized by identity theft, we can help. Stop by any Valley office, contact us online or call our Customer Service Team at 1-800-522-4100 If you’d like to report a suspicious email, please forward the message to phishing@valley.com You may also be interested in TIPS TO HELP PROTECT YOURSELF Protecting Yourself Valley is committed to helping you protect yourself against fraud and identity theft. BE ALERT Common Fraud Schemes Learn how to identify and avoid some of the most common fraud schemes. BANK WITH CONFIDENCE Online and Mobile Protection Learn about how you can protect yourself against online fraud and mobile fraud ADVANCED SECURITY SOFTWARE Trusteer Rapport A free security solution to protect our customers' online activity. Let’s talk 800-522-4100 Contact Valley Locate a Branch or an ATM PERSONAL Banking Financial Planning Lending Learning Center Account Log In BUSINESS Business Checking Commercial Lending Industry Expertise & Services Business Savings Treasury Solutions WHY VALLEY Careers Customer Service Investor Relations and Newsroom Ways to Bank With Us About Valley CONNECT WITH US DOWNLOAD OUR APP Copyright © 2021 Valley National Bank, All Rights Reserved. Member FDIC, Equal Housing Lender Privacy Security Terms of Use Accessibility FAQs