You are here: Home Our Services Tools: Print Our Services Standard of Care Residents are encouraged to continue to make their own choices about all aspects of their life. We recognise that previous habits and preferences are important. Staff will make every effort to help residents maintain their independence. Aegis own and operate contemporary, new or refurbished residences. We cater to a range of care needs including Dementia Specific Care. We are continuing to build modern resort style residences to meet the future needs of our ageing population. We meet and where possible exceed all Aged Care Accreditation requirements. We operate a robust continuous improvement program, within which your feedback is sought and acted upon. We hold regular meetings for Residents and their families to offer feedback and your participation is encouraged. Home Comforts Throughout our aged care residences, Aegis provides a comfortable living environment including quality furnishings, heating, air conditioning and access to outside gardens. We understand and meet, where possible, the desire for deluxe suites with private bathrooms. In some residences we provide care in shared rooms which are of a very high standard. Many locations provide its residents with services such as cafés, hair dressing salons, hydrotherapy, and specialised physiotherapy and aromatherapy rooms. Entertainment is provided by community groups and staff. Additionally, many residences have cinemas for the enjoyment of our residents and their guests. Aegis Cares Care plans are developed by Registered Nurses, Occupational and Physiotherapists based on individual assessed needs. Under direction of the Registered Nurses, personal care staff assist with all personal care and social support required by residents on a daily basis. Timeliness and resident safety in medication administration is assured by a specialist team and is a top priority. Family involvement is critical to medical decisions and sought wherever possible relating to GP Appointments and Hospital Admissions. Enjoyable programs are run by our team of qualified and experienced therapy assistants. Quality Staff Lead by the Facility Manager, we have fantastic staff maintaining consistently excellent care. We operate an industry leading, effective and proven staffing model and Rostering system to ensure sufficient resources are available when required. As an organisation committed to continued development of our staff, we also offer ongoing training and opportunities that are second to none in the aged care sector. Peace of Mind With safe and secure accommodation, easy access to nurse call buttons, 24 hour care, medical and allied health support, the latest in security, fire and safety related technology, Aegis residents and their family’s can put their minds at ease. In addition, all staff members are required to hold current police clearance and to attend mandatory training in areas such as Fire Safety and Emergency Procedures, Manual Handling, Infection Control, Food Safety, and Dementia Care. Family and Friends Aegis understands that ongoing support and interaction with family and friends is very important. We are delivering a family friendly environment with comfortable spacious lounges and landscaped outdoor garden settings. Visitors are welcome and we encourage relatives and friends to be involved in all aspects of the resident's lifestyle and care. Entertainment Visiting community groups provide concerts and events. Regular bus excursions are arranged for the residents, weather permitting. Outings include visits to local places of interest, such as cafes or restaurants, community concerts, special events, picnics to places of interest, shopping services to nearby community shopping centres. Food and Beverage Aegis employs in-house chefs, assisted by a specialised Food Service team who prepare nutritionally balanced meals under the guidance of our qualified dietician. This enables our residents to select from a variety of tasty meals. Menus are seasonal and are changed in Summer and Winter. Nutritional drinks and high protein puddings are prepared if required. Special dietary requirements for medical, religious or cultural reasons are provided. Cleaning and Maintenance In-house cleaners maintain a fresh, bright and hygienic environment in rooms and throughout the facility. Laundry staff are responsible for cleaning residents' personal garments including returning clothing to each room. Aegis employs full time maintenance and gardening staff. Media Library Helpful resources Menus Excellence in Dining - Sample Menus 0.43 MB External Links My Aged Care Aged Care Quality and Safety Commission Aged Care Quality and Safety Commission - Making a complaint Australian Digital Health Agency Print Search Sitemap © 2021 Aegis Aged Care Group Legal