Member Login Contact Us Search DO Online Members and students For the public Policy and regulation About us ABDO advice on Covid-19 Join ABDO Complaints policy Complaints policy Home > Join ABDO > Complaints policy Join ABDO Member testimonials Membership forms to download Membership fees and how to pay Online registration for new members Access your membership benefits Meet the membership team Thinking of taking a break…? Changing your details Insurance and why you need it Tax relief on membership Complaints policy Complaints can be made to ABDO in the following ways: Contact ABDO's General Secretary Tony Garrett Write to: Tony Garrett, ABDO, Unit 2 Court Lodge Offices, Godmersham Park, Godmersham, Kent, CT4 7DT Email tgarrett@abdo.org.uk Telephone: 02072985102 When dealing with a complaint we will: Seek to understand and address your complaint Use information from complaints for improvement Manage/resolve your complaint in a timely manner. Upon receipt of complaints we will endeavour to respond as soon as possible to acknowledge receipt and confirm action that will then be taken. Subject access request: All subject access requests should be made in writing to: Debbie McGill, ABDO, Unit 2 Court Lodge Offices, Godmersham Park, Godmersham, Kent, CT4 7DT Or by emailing dmcgill@abdo.org.uk All subject access requests will be responded to within 30 days. Twitter Facebook LinkedIn Email About ABDO About Dispensing Optics Student & Members Privacy Policy Contact us Website design by IE Digital © ABDO 2019 We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Cookie Settings Accept All