Ōura Why A Ring Sleep Matters Ōura Why A Ring Sleep Matters Ōura BUY NOW Home / Product Euro USD ŌURA Ring Mirror Black $299.00 Select ŌURA Ring Arctic White $299.00 Select ŌURA Ring Stealth Black $499.00 Select Oura ring About Us Careers FAQs Press Support Returns Terms of Use Privacy Policy Newsletter Join Us On — support@ouraring.com Website designed & developed by Evermade ŌURA Ring sizing kit + ordering process Once you’ve selected your ring color and placed your order, we’ll send you an ŌURA Ring sizing kit. This sizing kit contains eight plastic sample rings in sizes 6 – 13. This will allow you to determine which finger will be the most comfortable for you to wear your ŌURA Ring. We suggest you wear the sample ring for a full 24-hours to make sure it doesn’t interfere with your daily activities. Once you’ve determined which finger works best, please email orders@ouraring.com and let us know which size ring you’d like and your order number and we’ll pack and ship your ring. Once you are done with the ŌURA Ring sizing kit, we encourage you to share it with friends or colleagues and tell them to do the same. We’d like to think these sizing rings will make their way around the world, helping people sleep and perform better. Kiitos, Team ŌURA Shipping, customs and tariffs When you buy an item on the internet from a country other than where you live, the item must be “imported” to you from that country. When you buy an item online there is a shipping fee – sometimes this is free – but usually for international shipping there is a fee. The shipping fee charged by the retailer only covers the shipping and handling of your order from the retailer’s warehouse to your address. Then, the customs service, a government agency of your country, may charge you additional customs fee for the item you are buying. The seller has no control over this and is very difficult to anticipate. The fees can vary greatly and are usually a percentage of the products value. These percentages vary by country but here are some estimates: USA: 7%-10% Canada: 8% EU: 10-15% These fees will have to be paid by you when the item is delivered or received at your local post office. The local customs office will not release your order until you settle these custom fees with them. The seller cannot pay these fees in advance or on your behalf. Why are there fees and tariffs on these items? This is done to ensure that your country receives money for taxation. Most countries have a minimum limit whereby items with a value under that limit are are not taxed. Then custom duties are based on the items category and whether or not your country produces the same products. For example, if your country has a strong leather industry, then the leather industry in your country forces the government to increase import duties to make other countries companies products competing in the same market more expensive. It’s a way that companies force their governments to protect local markets and inhibit foreign trade. Customs duty – this is usually charged as a percentage of the value. The percentage varies depending on the type of goods and their country of origin. Duty is charged on the price paid for the goods including any local sales taxes plus postage, packing and insurance costs. However, postage is excluded from the calculation for duty on gifts sent by post except for Express Mail Service (EMS). Under international postal agreements the sender must complete a customs declaration which in most cases should be affixed to the package. The declaration includes a description of the goods, the value and whether they are gifts or commercial items. Any Post Office abroad should be able to give advice to the sender. Example: Markets in the EU are highly protected. As such, import duties are high. Most goods arriving in the EU from outside the EU are liable to any or all of the following taxes: customs duty excise duty import VAT and must be paid whether: you purchase the goods or receive them as a gift; the goods are new or used (including antiques) the goods are for your private use or for sale Most goods arriving in the UK from outside the EU are liable to any or all of the following taxes: customs duty excise duty import VAT and must be paid whether: you purchase the goods or receive them as a gift; the goods are new or used (including antiques) the goods are for your private use or for sale Goods sent as a gift are not free of import duties and import VAT. However, customs duty will not be collected if the amount is less than £7, and import VAT is not chargeable if: the value of the gift does not exceed £36 the customs declaration is completed correctly the gift has been sent from a private person outside the EU to a private person(s) in their country the gift is for the use of either yourself or your family there is no commercial or trade element and the gift has not been paid for either directly or indirectly the gift is of an occasional nature only (eg, for a birthday or anniversary). Fast Parcel Operators may charge you for processing your package through Customs. These charges are normally collected together with any duty/taxes on delivery but they are not Customs duties. If you need to know the exact cost of these extra charges in advance, you should contact the seller and ask which carrier they will be using to send your goods. You can then contact the carrier and ask what their charges will be. 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