Global (Germany) en de what we do who we are industries insights events and trainings career contact inspiring customer-centric transformation The Retail Performance Company (rpc) is the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics. explore our services Whatever the task, we always think end-to-end to ensure your customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen your strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer you comprehensive solutions across our six service lines. Consulting rpc supports clients to implement customer-oriented solutions for strategic challenges. Data Analytics Unlock the full potential of your business by smart data CX Design create lasting experiences Coaching keeping the brand promise with targeted coaching Talents maximize the efficiency of HR processes Training rpc training: delight customers by empowering your staff industry expertise spotlight on financial industries A large proportion of companies in the financial services sector can't master the challenges of the future, if they simply stick to their existing business models. With our cross-industry experience, we help our clients to take innovative paths, optimize processes, reduce costs, adapt IT, mitigate risks and be prepared for the future of a competitive and regulatory environment – but above all to fully exploit the advantages of sustainable customer loyalty and centricity. more about our financial industry expertise featured success stories of our clients our latest insights cooperation with Cars2click data analytics text analytics - unlocking the potential of customer feedback cx design the great indoor find out more contact us worldwide we can help you Stay current with our latest insights Get a regular dose of inspiration and subscribe to our newsletter. We are looking forward to stay in contact with you! subscribe our newsletter © rpc – the retail performance company – 2021 contact legal notices privacy policy