Online-Shop English Privacy policy PRIVACY STATEMENT As of 01/2019 In this privacy statement, we inform you which personal data we process during your visit of our website and what rights you have. We therefore ask that you read the following explanations carefully. Personal data is all information that refers to an identified or identifiable natural person. This data includes your name, address, e-mail address and other communication data. Processing refers to any automated or non-automated procedure or series of procedures performed in connection with personal data, such as collection, recording, organization, sorting, storage, adaptation or modification, readout, querying, use, disclosure through transmission, distribution or any other form of provision, comparison or linking, restriction, deletion or destruction. The affected person is any identified or identifiable natural person whose personal data is processed by the party responsible for processing. The responsible party is a natural or legal person, public authority, institution or other body that decides solely or together with others on the purpose and means of processing personal data. The user comprises all categories of people affected by the processing of the data. This includes our business partners and other visitors of our website. In regard to the terminology used, please refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR). The terms used, such as “user”, are to be seen as gender-neutral. 1. WHO IS RESPONSIBLE FOR PROCESSING THE DATA? Söhner Kunststofftechnik GmbH Präzisionsthermoformen Industriestraße 29 74193 Schwaigern (Germany) Tel.: +49 7138 812-200 Fax: +49 7138 812-520 info(at)soehner.de www.soehner.de 2. DATA PROTECTION OFFICER Our data protection officer can be contacted at the e-mail address datenschutz(at)soehner.de or through our postal address with the amendment “ATTN: Data Protection Officer”. 3. PROCESSING OF PERSONAL DATA 3.1. VISITING OUR WEBSITE 3.1.1. Scope of data processing When you visit our website, your browser will transfer certain data to our web server for technical reasons. This data is as follows (contained in so-called server log files): IP address Date and time of the query Time zone difference to Greenwich Mean Time (GMT) Content of the request (concrete page) Operating system and its access status / HTTP status code Amount of transferred data Website from which the request comes (referrer URL) Browser, language and version of the browser software 3.1.2. Purpose of the data processing This data must be stored in log files to guarantee the functionality of the website. We use this data to optimize the website and guarantee the security of our IT systems. 3.1.3. Legal basis of processing We collect this data on the basis of our legitimate interest within the scope of Article 6 Sect. 1 letter f) GDPR to display our website and guarantee your security. 3.1.4. Duration of storage Information in the log files is saved for a maximum of seven days for security reasons (for example, to clarify cases of misuse or fraud) and then deleted. Data whose further storage is required for evidential purposes is excepted from deletion until the final clarification of the respective matter. 3.1.5. Possibility of objection and elimination The collection of data for the provision of the website and its storage in log files is required for operation for technical reasons. The user consequently has no possibility of objection in this case. 3.2. COOKIES We use cookies on our website. Some of them are necessary, while others help us to improve our online offer and operate it economically. You can accept the cookies that are not required or reject them by clicking on the “Only necessary cookies” button, call up these settings at any time and also deselect cookies at any time (in the data protection declaration and in the footer of our website). You can find more information in our data protection declaration. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Your consent applies to the following domains: www.soehner.de Your current state: Deny. Change your consent Cookie declaration last updated on 11/1/21 by Cookiebot: Necessary (4) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Name Provider Purpose Expiry Type CONSENT [x2] YouTube Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 years HTTP Cookie CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 year HTTP Cookie fe_typo_user www.soehner.de Preserves users states across page requests. Session HTTP Cookie Preferences (2) Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Name Provider Purpose Expiry Type lang [x2] LinkedIn Remembers the user's selected language version of a website Session HTTP Cookie Statistics (5) Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Name Provider Purpose Expiry Type _ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie _gat Google Used by Google Analytics to throttle request rate 1 day HTTP Cookie _gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie AnalyticsSyncHistory LinkedIn Used in connection with data-synchronization with third-party analysis service. 29 days HTTP Cookie collect Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker Marketing (21) Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Name Provider Purpose Expiry Type _gac_UA-# Google Stores information about ad campaigns from Google Adwords to show targeted ads to the visitor. 3 months HTTP Cookie ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker bcookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie bscookie LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie IDE Google Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie lidc LinkedIn Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 day HTTP Cookie pagead/1p-user-list/# Google Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session Pixel Tracker test_cookie Google Used to check if the user's browser supports cookies. 1 day HTTP Cookie UserMatchHistory LinkedIn Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 29 days HTTP Cookie VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie yt.innertube::nextId YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage yt.innertube::requests YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage ytidb::LAST_RESULT_ENTRY_KEY YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage yt-remote-cast-available YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-cast-installed YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-connected-devices YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage yt-remote-device-id YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage yt-remote-fast-check-period YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-session-app YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-session-name YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage 3.3. CONTACT FORMS AND E-MAIL CONTACT 3.3.1. Scope of data processing If you use the contact forms on our website, we process the following data: salutation, first name, last name, company, function, street, house number, zip code, city, country, telephone and fax number, e-mail address, subject of your query and your sent message. Alternatively, we may establish contact to the provided e-mail addresses, depending on the respective matter. In such cases, the personal data of the sender transmitted with the e-mail is processed. In this case, no data is passed on to third parties. The data is used solely to process the conversation and the respective matter. 3.3.2. Purpose of the data processing The processing of the personal data from the entry mask serves the establishment of contact. In case contact is established by e-mail, a necessary legitimate processing of the data also exists. The other personal data processed during the transmission procedure (such as the IP address, date and time) are used to prevent a misuse of the contact form and guarantee the security of our IT systems. 3.3.3. Legal basis of processing In case we are contacted (by contact form or e-mail), the user’s data is processed to deal with and settle the contact inquiry according to Article 6 Sect. 1 letter b) GDPR. 3.3.4. Duration of storage We delete your personal data from the entry screen of the contact form and the data sent by e-mail if this data is no longer required for the purpose of data collection and no legal storage safe-keeping periods conflict with this deletion. 3.3.5. Possibility of objection and elimination You always have the possibility to revoke your consent to the processing of your personal data. If you contact us by e-mail, you can object to the storage of your personal data at any time. In this case, our conversation can naturally no longer continue. Please send such revocations to datenschutz@soehner.de. All personal data stored within the course of the establishment of contact is then deleted. 3.4. NEWSLETTER 3.4.1. Scope of data processing Users can subscribe to a free newsletter on our website. The data provided in the input screen and used in subscribing to the newsletter is sent to us: E-mail address (mandatory) Salutation (optional) First name (optional) Last name (optional) The following data is also collected during the subscription process: IP address of the computer system calling the site The date and time of subscription Your consent to processing of the data is obtained and your attention is drawn to this Data Privacy Statement during the subscription process. No data is passed on to third parties in connection with the processing of data needed to send newsletters. The data is used solely for sending the newsletter. We use CleverReach for sending newsletters. CleverReach is a service CleverReach GmbH & Co. KG (Mühlenstr. 43, 26180 Rastede, Germany). We have concluded order processing agreements with CleverReach GmbH & Co. KG to ensure that your data is processed in compliance with data protection regulations. Links in our newsletters contain tracking information that lets us know what links were of particular interest to you and when you clicked on them. The following data is stored in CleverReach by means of the tracking link: E-mail address, newsletter, link, date and time the link was opened. 3.4.2. Purpose of the data processing The user’s e-mail address is collected so that the newsletter can be delivered. Other personal data, like salutation and first and last name, is collected as part of the personalization process of the newsletter. The latter is voluntary. There are no disadvantages – besides an impersonal salutation – if no personal data is given. 3.4.3. Legal basis of processing The legal basis for processing data after the user has subscribed to the newsletter is Article 6 Sect. 1 letter a) GDPR if the user has given consent. 3.4.4. Duration of storage Your personal data is stored until you cancel your subscription to the newsletter by clicking on the unsubscribe link you can find below every newsletter you receive from us. You can also cancel your subscription on our website. 3.4.5. Possibility of objection and elimination Users can cancel their subscription to the newsletter at any time. Every newsletter as well as our website contains a link allowing them to do that. That also withdraws your consent to storage of your personal data collected during the subscription process, if you haven’t given us the data in another process. 3.5. SOCIAL MEDIA 3.5.1. Scope of data processing We have a presence on several social media channels to communicate with and inform registered customers, interested parties and users about our offers. Please be aware that using these platforms and their functions is at your own risk. This is especially the case when using interactive functions such as commenting, sharing and leaving reviews. We also wish to inform you that your data may be processed outside of the European Union. US providers who are “Privacy Shield”-certified are obliged to comply with EU data protection standards. Your data may additionally be processed for market research and marketing reasons, meaning, for example, that a user profile may be created based on your usage and interests. As a result, advertising both on and external to the platforms may be activated, which supposedly correspond to your interests. In order for this to happen, cookies are usually saved on your computer. Independently, data that is not collected directly from your end devices may also be stored in the user profiles (especially if you are member of a platform and are logged in). 3.5.2. Legal basis of processing The processing of users’ personal data is based on our legitimate interest in effectively informing and communicating with users in accordance with Article 6 Sect. 1 letter f) GDPR. If a provider asks for your consent to data processing (e.g. by ticking a box or by clicking “confirm”), then processing is lawful in accordance with Article 6 Sect. 1 letter a) and Article 7 GDPR. 3.5.3. Possibility of objection and elimination If you are a member of a social network and do not want your personal data to be collected through our website and linked to your membership data on the respective network, you must: log-out of the network before visiting our website, delete cookies stored on your device and re-start your browser. After logging in again, you will once again be recognized by the network as a specific user. For more detailed information on how data is processed and how you can opt out, please visit the pages of the respective providers listed below. If you would like to request information or exercise your rights as a user, this can be done most effectively directly with the providers themselves as only they have direct access to user data and can therefore take appropriate action and provide information. If you do have any problems, you can of course contact us. Google / YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) Privacy Policy: https://policies.google.com/privacy Opt-Out: https://adssettings.google.com/authenticated Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) Privacy Policy: https://www.linkedin.com/legal/privacy-policy Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active Vimeo (Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA) Privacy Policy: https://vimeo.com/privacy Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt00000008V77AAE&status=Active Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland) Privacy Policy:https://privacy.xing.com/de/datenschutzerklaerung 3.6. WEB ANALYSIS / GOOGLE ANALYTICS 3.6.1. Scope of data processing On our website, we use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google analyzes your use of our website on our behalf. For this purpose, we use cookies, among other tools. What cookies are and how they can be deleted can be found in the “Cookies” chapter above. The information on your use of this website (such as which pages of our site you visited) collected by Google is sent to a Google server in the United States, stored there and analyzed and then the result is sent to us in an anonymized form. On our website, we use the IP anonymization service offered by Google. Through this service, your IP address is abbreviated by Google within the member states of the European Union or in other treaty states of the Agreement on the European Economic Area before transmission to the United States. The full IP address is sent to a Google server in the United States and stored there only in exceptional cases. Google is certified by EU-US Privacy Shield, which guarantees an appropriate data protection level for the data kept at Google in the United States. 3.6.2. Purpose of the data processing On our behalf, Google uses this information to analyze the use of our website and compile reports on the activities carried out on our website. This analysis lets us better design your online experience and increase the user-friendliness of our Website. 3.6.3. Legal basis of processing Our legitimate interest in the processing of data by Google Analytics lies in the purposes mentioned above. The legal basis is Article 6 Sect. 1 letter f) GDPR. 3.6.4. Duration of storage Sessions and campaigns come to an end after a certain period of time has expired. By default, sessions are ended after 30 minutes of no activity and campaigns after six months. The maximum time limit for campaigns is two years. 3.6.5. Possibility of objection and elimination The IP address transmitted by your browser is not merged with other data by Google. You can prevent the saving of cookies by a corresponding browser software setting as described above in the “Cookies” chapter. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website to Google and prevent the processing of this data by Google by downloading and installing the browser plugin available from Google under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. If you wish to prevent the future collection of your data by Google Analytics when you visit our website using various devices (especially mobile devices such as smartphones or tables), you must perform an opt-out on all systems used. Clicking here sets this opt-out cookie. Deactivate Google Analytics Please note that this opt-out cookie prevents a web analysis only as long as it is not deleted. More information on Google Analytics can be found in the Google Analytics Terms of Service, the security and privacy principles of Google Analytics and the Google Privacy Policy. 3.7. GOOGLE ADWORDS 3.7.1. Scope of data processing We use Google AdWords to draw attention to our offerings using advertising means (so-called Google AdWords) on external websites. These advertising means are provided by Google using so-called ad servers. For this purpose, we use ad server cookies by means of which certain parameters can be measured to determine success, such as the display of the ads or clicks by the user. If you reach our website through a Google ad, Google AdWords will set a cookie on your computer. What cookies are and how they can be deleted is described above; these cookies let Google recognize your Internet browser. If a user searches for certain pages of the website of an AdWords customer and the cookie stored on his or her computer has not yet expired, Google and the customer can see that the user has clicked the ad and was forwarded to this page. A different cookie is allocated to each AdWords customer. Cookies can therefore not be tracked through the websites of AdWords customers. We do not collect and process any personal data in the above-mentioned advertising measures ourselves. We merely receive statistical analyses from Google. Using these analyses, we can see which of the advertising measures used are particularly effective. We do not receive more detailed data from the use of the advertising means; in particular, we are unable to identify users using this information. Based on the marketing tool used, your browser automatically sets up a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google using this tool and we therefore inform you of the following based on our current knowledge: Through the integration of AdWords Conversion, Google obtains the information that you have called the corresponding part of our Internet presence or clicked one of our ads. If you are registered with a Google service, Google can allocate the visit to your account. Even if you are not registered with Google and/or are not logged in to your Google account, it is possible for the service provider to discover and save your IP address. 3.7.2. Purpose of the data processing In relation to the data of the advertising campaign, we determine how successful the individual advertising campaigns were. We therefore pursue the interest of showing you advertising that is of interest to you, designing our website in a manner that is of interest to you and achieving a fair calculation of advertising expenses. 3.5.3. Legal basis of processing The processing of this data serves our legitimate interest in designing our advertising in a targeted manner. The legal basis is Article 6 Sect. 1 letter f) GDPR. 3.5.4. Duration of storage These cookies generally lose their validity after 30 days and shall not be used to identify you personally. In addition to this cookie, the unique cookie ID, the number of ad impressions per placement (frequency), last impression (relevant for post view conversions) and opt-out information (marker that the user no longer wishes to be addressed) are generally saved as analysis values. 3.5.5. Possibility of objection and elimination You can prevent your participation in this tracking method in a variety of ways: a) through a corresponding setting in your browser software (in particular, the suppression of third-party cookies prevents you from receiving third-party ads); b) through the deactivation of cookies for conversion tracking by setting your browser in such a way that cookies from the “www.googleadservices.com” domain (https://www.google.de/settings/ads) are blocked, whereby this setting is deleted when you delete your cookies; c) through the deactivation of interest-related ads of the service provider that are part of the “About Ads” self-regulation campaign under the link http://www.aboutads.info/choices, whereby this setting is deleted when you delete your cookies; d) through permanent deactivation in your browser (Firefox, Internet Explorer or Google Chrome) under the link http://www.google.com/settings/ads/plugin. Further information on Google’s data protection policy can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternative, you can visit the website of the Network Advertising Initiative (NAI) under www.networkadvertising.org. Google is subject to EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework. 4. EXTERNAL SERVICES AND CONTENT ON OUR WEBSITE We integrate external services or content into our website. Such integration takes place on the basis of our legitimate interests in analysis, optimization and economic operation of our online offering within the scope of Article 6 Sect. 1 letter f) GDPR. Communication data, such as the date, time and IP address, between you and the respective ser-vice provider is exchanged for technical reasons during the use of such a service or during the display of third-party content. In particular, this data includes your IP address, which is required for displaying content in your browser. It is possible that the provider of the respective services or content will process your data for additional purposes of its own. Since we have no influence on the data collected by third parties or the processing thereof by these third parties, we cannot provide binding information on the purpose and scope of the processing of your data. Additional information on the purpose and scope of the collection and processing of your data can therefore be found in the privacy statements of the respective service provider responsible for data protection and who has provided the services or content we have integrated. The following list contains an overview of third-party service providers, as well as their content and links to their privacy statements, which contain further information on the processing of data and objection possibilities. Maps of the “Google Maps” service are provided for route planning by third-party service provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/ Opt-out: https://www.google.com/settings/ads/ We have embedded Youtube videos on our online service, which are stored on www.youtube.com and can directly be played on our website (YouTube LLC, 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Privacy Policy: https://www.google.de/intl/de/policies/privacy Opt-Out: https://www.google.com/settings/ads/ Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active 5. DATA SECURITY We take technical, contractual and organizational measures for securing data processing according to the state of the Article In this way, we guarantee that the regulations of data protection laws, especially the General Data Protection Regulation are observed and that the data we process is protected against destruction, loss, modifications and unauthorized access. These security measures also include the encoded transmission of data between your browser and our servers. Please note that the SSL encoding of Internet transmissions is activated only when the key symbol appears in the lower menu bar of your browser window and the address starts with . Through SSL (Secure Socket Layer), the data transmission is protected against illegal access at-tempts of third parties using an encoding technology. If this option is not available, you can also decide not to send certain data via the Internet. All information that you send to us is stored and processed on our servers in the Federal Republic of Germany. 6. PASSING ON DATA TO THIRD PARTIES AND THIRD-PARTY SERVICE PROVIDERS Data is passed on to third parties only within the scope of legal regulations. We pass on user data to third parties only if required for contractual purposes on the basis of Article 6 Sect. 1 letter b) GDPR or for the economical and effective operation of our business on the basis of a legitimate interested according to Article 6 Sect. 1 letter f) GDPR. Within the scope of order processing according to Article 28 GDPR, we use subcontractors for the rendering of our services, especially for the operation, maintenance and hosting of the website. We have taken suitable legal precautions and corresponding legal and organizational measures to guarantee the protection of personal data according to the pertinent legal regulations. 7. YOUR RIGHTS If we process your personal data, you are an affected person within the scope of the General Data Protection Regulation (GDPR) and have the following rights in regard to your personal data: Right to information (Article 15 GDPR) Right to correction (Article 16 GDPR) Right to deletion (Article 17 GDPR) Right to the limitation of processing (Article 18 GDPR) Right to data transferability (Article 20 GDPR) Right to object to processing (Article 21 GDPR) You also have the right to complain to a data protection supervisory body about our processing of your personal data. 8. CHANGES TO THE PRIVACY STATEMENT We reserve the right to modify the privacy statement in order to adapt it to changed legal situations or to changes in the service and data processing. This applies only to declarations regarding data processing, however. If user consent is required or if parts of the privacy statement contain provisions regarding the contractual relationship with the users, the changes will be carried out only with the consent of the users. Please inform yourself regularly regarding the contents of the privacy statement. ADDRESS UND CONTACT Söhner Kunststofftechnik GmbH Industriestraße 29 74193 Schwaigern Germany Tel +49 7138 812-200 Fax +49 7138 812-520 info(at)soehner.de SÖHNER WORLDWIDE LAWFUL Imprint Privacy policy GTC Purchasing Cookie settings FOLLOW US INNOVATIVE PACKAGING SOLUTIONS © 2021 Söhner Kunststofftechnik GmbH