Our mission is to improve the financial wellbeing of UK consumers by working collectively with the financial services industry Upcoming Events and Training Operational Resilience Forum Date: 7th December, 2021 Location: Virtual delivery, GoToWebinar MORE INFO HMRC ISA Returns Online Workshop Date: 8th December, 2021 Location: GoToWebinar MORE INFO Introduction to ISAs Online Workshop Date: 8th December, 2021 Location: Online Workshop MORE INFO ISA Transfers Online Workshop 2022 Date: 18th January, 2022 Location: MORE INFO How to navigate the FCA Handbook 2022 Date: 24th January, 2022 Location: Online Workshop 09:30 – 12:30, then break, resuming 13:30 – 16:30 GMT, GoToWebinar MORE INFO ESG Investing Workshop 2022 Date: 25th January, 2022 Location: GoToWebinar MORE INFO Flexible ISAs Online Workshop 2022 Date: 27th January, 2022 Location: GoToWebinar MORE INFO Complaints Handling Online Workshop 2022 Date: 31st January, 2022 Location: Zoom MORE INFO Innovative Finance ISA Key Facts Online Workshop 2022 Date: 31st January, 2022 Location: GoToWebinar MORE INFO Client Money Refresh Online Workshop 2022 Date: 1st February, 2022 Location: Online Workshop MORE INFO Additional Permitted Subscriptions – Deceased ISA holders 2022 Date: 8th February, 2022 Location: GoToWebinar MORE INFO Demystifying cyber security in regulated firms 2022 Date: 10th February, 2022 Location: MORE INFO ISA Qualifying Investments Online Workshop 2022 Date: 22nd February, 2022 Location: GoToWebinar MORE INFO Junior ISA (JISA) Key Facts Online Workshop 2022 Date: 1st March, 2022 Location: Online Workshop MORE INFO HMRC ISA Returns Online Workshop 2022 Date: 1st March, 2022 Location: GoToWebinar MORE INFO Evidencing the Fair Treatment of Vulnerable Customers 2022 Date: 2nd March, 2022 Location: Zoom MORE INFO The Essentials of CASS for Client Money & Custody Assets 2022 Date: 8th March, 2022 Location: Online Workshop MORE INFO ISA Key Facts Online Workshop Date: 15th March, 2022 Location: GoToWebinar MORE INFO Best Execution Online Workshop 2022 Date: 16th March, 2022 Location: Online Workshop MORE INFO Introduction to ISAs Online Workshop Date: 24th March, 2022 Location: Online Workshop MORE INFO ISA Repairs & Voids Online Workshop Date: 24th March, 2022 Location: GoToWebinar MORE INFO Powers of Attorney Key Facts Date: 31st March, 2022 Location: MORE INFO TISA MEMBERSHIP TISA is a unique, rapidly growing body with over 200 members from across the financial services industry. Join us in developing and delivering strategic policy outcomes and cross-industry infrastructure initiatives that shape the ongoing evolution of the financial services industry, creating a dynamic financial services marketplace that enables the financial wellbeing of UK citizens. COLLABORATION TISA is a trusted partner of key industry stakeholders (government, regulators, industry infrastructure providers) in helping shape the future of the UK financial services and the environment in which we operate. STRATEGIC POLICY The outputs from our strategic policy work are used to engage with government and the regulator to influence the design of legislation and regulation that will benefit consumers through enhancing the products and services that members firms can provide for their customers. INNOVATION & TECHNOLOGY TISA member can participate in and help shape the industry-wide infrastructure initiatives that will transform the gurure of financial services, such as Digital ID and Open Savings, Investment & Pensions. SUPPORT TISA members have access to a wide range of support services and resources to help their businesses adopt new regulation , increase operational efficiency and develop products and services in the raptidly evolving, consumer centric marketplace. For more information or to contact our membership team to make an enquiry, please APPLY HERE TISA Delivery Entities Industry blockchain solution for the collection & dissemination of EMT regulatory data New generation digital marketplace connecting Financial Institutions with FinTechs to facilitate the accelerated uptake of transformational digital solutions Policy & Technical Highlights Customer Engagement TISA publishes new primary research on the issues consumers are facing from lack of support to make savings & investment decisions and the appeal for more personalisation from financial services firms. DOWNLOAD THE RESEARCH Responsible & Sustainable Investing TISA has launched a Good Practice Guide intended to help firms understand their ESG reporting obligations under Sustainable Finance Disclosure Regulations (SFDR). The guide will help ensure that disclosures are consistent, comparable and based on objective data, which will allow consumers to better understand and compare the products they are offered. The guide uses examples and case studies to illustrate how firms might apply the requirements of the regulations and discusses the regulatory background that firms need to consider, including that of the FCA and Government. It uses the Investment Association’s terminology from its Responsible Investment Framework and discusses the Bridges Spectrum of Capital and analyses and compares the PRI framework. Impact Investing, UN Sustainable Development Goals Sustainability risk versus Adverse Impact, and Active ownership versus Stewardship are also discussed. DOWNLOAD THE GUIDE KickStart Money, the coalition of 20 savings and investment firms, won the Good Money Award at the Better Society’s 2020 award ceremony on the evening of Wednesday 2nd December. The judges commented that the coalition evidenced “the fantastic collaboration taking place across the sectors to address a clear problem”. KickStart was established through The Investing and Saving Alliance (TISA) in 2017 with a vision to ensure every primary aged child receives a high-quality and effective financial education. KickStart Money has contributed over £1 million to fund the delivery of financial education to over 18,000 primary school children, delivered by the charity MyBnk. The coalition has also funded three year-long evaluations of this programme that prove the benefits of financial education at a primary level. The Better Society’s Awards are designed to recognise commercial companies which are helping create a better, more equal, ethical, and sustainable world for all. CLICK HERE Retirement Having completed the research and report “Getting Retirement Right”, the Retirement Strategy Group are now working with industry to continue building support for the key conclusion, that the majority of UK households should be saving 12% of gross salary into their pension. We are keen to ensure consistency of this key recommendation being made to the DWP for consideration as part of future AE reviews. READ THE FULL REPORT Our work is now focused on agreeing how employees, employers and government might collectively increase contribution levels to hit this target. This work includes considering options and potential timescales and we welcome TISA member to actively engage in the debate to shape the final recommendations. MORE INFORMATION Guidance TISA has been a champion of enhancing the level of support that firms that provide to their customers using Financial Guidance. The key challenges are two fold. Firstly, the boundary between guidance and advice can be ambiguous and subject to a consumers view of the service they have received. Secondly, the guidance that can be provided does not align to a digital age where consumers expect a degree of personalisation to suggest options that are relevant to their situation. TISA has been engaging with members, plus facilitating meetings with the FCA, HMT, DWP and MaPS to seek solutions that will enhance consumer financial wellbeing. Building upon the work and proposals already being promoted to government, TISA believes that Open Finance and Pension Dashboard will both require changes to the current guidance rules to enable levels of consumer support that align with the level of personalised data that will be made available in future financial propositions. MORE INFORMATION Vulnerable Customers The subject of Vulnerable Customers has seen significant recent elevation within the government’s agenda. The Working Group provides a forum for firms to discuss, develop and implement good market practice across the broad range of activities designed to support vulnerable customers. This covers product design through to customer support services. MORE INFORMATION TISA has also worked with Altus to develop a Vulnerability Radar, that enables a firm to self-assess their internal process against good practice and identify opportunities to continually enhance supporting vulnerable customers. This tool is already in use with over 100 firms and provides a platform for ongoing evolution of good practice through a combination of evaluation of aggregated results and the Working Group sharing experiences to further enhance services. VULNERABILITY RADAR Our very own Prakash Chandramohan recently appeared on the FT Adviser’s podcast, along with Keith Richards from the Personal Finance Society, where they discussed if the advice gap has improved since the FAMR final report was published five years ago. We have a strong track record in successfully developing and promoting policy with government, policy makers, regulators and other major industry stakeholders. Our evidence-based approach means that our policy thinking, and development initiatives are actively sought and supported by all major industry stakeholders. See our publications to find out more. PUBLICATIONS Contact TISA MEMBER ONLY TECHNICAL SUPPORT Expert and confidential technical guidance for TISA members on ISAs, regulatory matters and industry best practice. GO TO JOIN OUR MAILING LIST Keep up to date with the latest from TISA. Name E-mail Company Job Title We will use your email address to send you the latest news at TISA. Please check this box to confirm you agree to the terms set out in our Privacy Policy. SUBMIT TISA Tools Transfers Database Use this link to access the secure transfers database hosted by TISA on behalf of the industry. This information is for everyone, not just an exclusive for TISA members. GO TO Vulnerability Radar TISA’s Vulnerability Radar is a unique facility to help your firm to assess its practice on customer vulnerability. It is easy to use, available to everyone – and it’s free! GO TO Coronavirus/COVID-19 – TISA Policy TISA continues to work on behalf of our members and the consumer and we are of course following government guidance and best practice during this time. Our staff are currently working from home and can be contacted as usual via our email addresses and mobile numbers. 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