Home About Technical Solutions Records Production Law Enforcement International CALEA Affairs Customer Care Blogs Legal Demand Tracker Records Production Problems Critical to law enforcement Growing international demand Limited storage Labor intensive Human error Non-recoverable expense Accuracy of records Emergency requests Acquisition of metadata is often essential for law enforcement agencies to perform their investigative functions. Metadata includes but is not limited to: the telephone numbers called/texted by the subscriber; the phone numbers of people who called/ texted the subscriber; and the dates and times of the calls/texts. For the host of an email service, the targeted subscriber details would include email header information such as the sending or receiving address, along with the dates and times the emails were sent or received. Compliance with the “data retention mandates” requires specialized legal and technical expertise. Subsentio offers a solution that permits CSP’s to outsource their entire data retention compliance burden. We call it the Subsentio Legal Demand Tracker (“LDT). The LDT is a cloud-based case management software application designed to handle Records Production. The LDT leverages Subsentio’s vast expertise acquired while providing Records Production services to its diverse client base of CSP’s. The LDT is a comprehensive tool that manages the intake, processing and retention of legal demand cases of all types. Robust in its design, the LDT allows for the efficient processing of exigent requests from law enforcement where time is of the essence and at the same time is able to manage the complexities of civil demands from attorneys and pro se parties that may require more extensive review efforts. LDT’s custom design provides a framework for analysts to review all cases to minimize the risk of overproduction of records. Syncs with email and fax server clients Automated receipt of court orders Provides internal email capability Emails are stored in LDT Internal letter generator End-to end case management The LDT utilizes the Amazon Web Service cloud network which provides a high level of security and technical support to keep the application up and running 24x7x365. Benefits and Features Business Process Benefits No software installed at customer location Linked to current email application Unique log ins for security Hosting AWS (Amazon Web Services) Customizable back up frequency based on need of business Data Database can be configured for all types of data and retention time frames Data can be compartmentalized for sub-clients and wholesalers Data is easily searchable and can be downloaded into various formats via the LDT Case Management Add / Assign / Manage Cases – customizable access levels for training and security All analyst actions within the system tracked and notated for admin review Case comments functionality for audits and reporting Follow up reminders to minimize missing deadlines Custom queue and case field organization to tailor the system Fax / Email Integration for intake and responses to/ from the LDT Customizable template case responses for efficiency and consistency Records Production Subsentio Records Production Legal Demand Tracker Data Sheet Contact Us Sales Inquiries: Via email: sales@subsentio.com Ph: 303.794.6936 DMCA Inquiries: Via email: sales@subsentio.com Ph: 303.794.6936 Via Facsimile: 866.271.3020 Records Requests (Subpoenas/Court Orders/Search Warrants): Via Email: rp@subsentio.com Via Facsimile: 703.953.3643 24 Hour Phone and Emergencies: 877.510.4357 Lawful Intercept Requests: Via Email: CourtOrders@subsentio.com Via Facsimile: 866.217.4097 Phone Inquiry: 720.213.5735 Office Locations Corporate Offices 2001 E. Easter Avenue, Suite 302 Centennial, CO 80122 Ph: 303.794.6936 Fax: 866.271.3020 14900 Bogle Drive, Suite 101 Chantilly, VA 20151 Recent News Information About Subsentio’s Response and Mitigation Plan Regarding Coronavirus COVID-19 Outbreak Upcoming Events: Compliance Solutions Conference Case Studies for Subpoena and CALEA Compliance November 9, 2021 Bill Ekes, Subsentio Chief Revenue Officer Copyright © Subsentio, LLC. 2021 All Rights Reserved. No part of this website may be reproduced without Subsentio’s express consent.