For Homeowners• For Businesses Apply Now Login Trouble paying your mortgage? Find ways to manage payments during and after your hardships. If you're facing financial difficulty and having trouble paying your mortgage, we can work with you to find the right payment option for your circumstances to help you get back on your feet. Available programs when facing financial difficulties Read more How to get started Call us for free consultation Talk through your payment options with us at 800-686-2404. Already behind on payment? We can still discuss options. Call (800) 686-2404 Start a refinance Submit an online application, or speak with your broker or a Homepoint loan officer at 866-586-0619. Start an online app Apply for mortgage assistance To determine your eligibility for mortgage assistance, please complete and return this application package. Start application Still have have questions? Here are the answers to some of our most frequently asked questions. If you can't find the answer online, call us at (800) 686-2404. Why are my options at Homepoint different than options elsewhere? How do I find out who owns, guarantees or insures my loan? Generally what options are available to me if I’m facing financial difficulty? How do I apply and set up any of these options? Need counseling? If you need further counseling, you can call the Homeowner’s HOPE™ hotline at 888.995.HOPE (4673). The hotline offers free HUD-certified counseling services. Note: The program guidelines and features shown here are not comprehensive and reflect only the broadest terms and conditions. When you apply for assistance, Homepoint can help you determine the full range of programs that may be available to you. If you have a financial hardship related to COVID-19, please see the COVID-19 Payment Options Guide for more detailed information regarding specific programs that may be available. 2211 Old Earhart Road, Suite 250 Ann Arbor, MI 48105 Toll Free: (800) 686-2404 wecare@homepointfinancial.com NMLS# 7706 nmlsconsumeraccess.org Trouble paying your mortgage? Impacted by a natural disaster? Why Homepoint Products & Services Learning Center Help Center Forms & Documents Loan Number Lookup About Us Careers Press Contact Us Investor Relations State Licenses Privacy Policy Terms of Service Disclaimer CCPA Privacy Notice Apply Now Home Point Financial Corporation d/b/a Homepoint. NMLS No.7706 (For licensing information, go to: www.nmlsconsumeraccess.org). Home Point Financial Corporation does not conduct business under the name, “Homepoint” in KY, LA, MD, NY, or WY. In these states, the company conducts business under the full legal name, Home Point Financial Corporation. 2211 Old Earhart Road, Suite 250, Ann Arbor, MI 48105. Toll-Free Tel: (888) 616-6866. For Licensing and Disclaimers visit www.homepointfinancial.com/about-us/licenses. This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.