Menu Login Search Help Moving home with E.ON If you're already an E.ON customer and you have an online account, use our new tool to give us the details of your move. Tell us about your move Not got an online account? If you already have an E.ON account in your name, you can register for an online account to complete your home move. Not already an E.ON customer? If you’ve just moved into a home supplied by us but you don’t have an E.ON account yet, you can give us the details of your move by filling in our online form. Packed up and ready to go? See our top tips for moving home Frequently asked questions for new customers How do I join E.ON when I move home? How do I find out who supplies my new home? What should I do with the bill or reminders for the person who lived here before? I've been an E.ON customer before. How can I find out if I've still got any credit with you? Frequently asked questions for existing customers How do I move home with E.ON? How do I stay with E.ON when I move home? I’m a landlord or letting agent, how do I tell you about a change of tenancy? Can I set up a Direct Debit to clear my outstanding balance? What information will you need from me if I am moving home? When should I let you know I'm moving home? Can I let you know after I’ve moved home? Will my Direct Debit continue on as normal? When will I receive my final bill? How do I pay my final bill or receive a credit refund? How do I let you know my address when I am moving overseas? Why do you need my new address? What happens if I’ve got a credit or money left to pay after I’ve moved? Smart meters What do I do if I have a Smart meter in my old or new home? I’ve just moved in and there's a smart meter, but not a separate display I’m moving home. What do I do with my display? I have a smart meter, how often will I be billed? Get an energy quote Get the app Contact us Emergencies Complaints Sitemap Terms and Conditions Privacy and cookies Accessibility About E.ON Blog Media centre Careers Our Modern Slavery Statement © E.ON UK plc. 2021 Our cookies We use cookies to give you the best possible online experience, ensuring our websites are reliable and secure. You can allow all cookies or manage what we use them for. You can find out more on ourprivacy policy page. Accept all cookies Manage cookies