Menu Service your Policy Service Your Policy show submenu for “Service Your Policy” Make a Claim Update Your Bank Information Surrender Your Policy Withdrawal From Your Policy Required Minimum Distribution Update Your Address Update Your Beneficiary Other Service Options Glossary We’re here for you when you need us. The benefit of having an Americo policy is that you can go about your business and get on with life, secure in the knowledge that we’re here for you and your policy is backed by a financially strong and stable company. We listen, we care, and we know that each of you is our most important customer. If you need to contact us for any reason, please use the mailing address, toll-free telephone number, or fax number below. Americo Financial Life and Annuity Insurance Company – Administrative Office 800.231.0801 800.395.9238 (fax) customer.service@americo.com PO BOX 410288 Kansas City, MO, 64141-0288 For Medicare Supplement policies, contact us at 1.877.212.2346 to service your policy. For additional companies or policies serviced by Americo, visit the Contact Us page. Or, if you are a policyholder looking for assistance on a current Americo policy, please contact us at 800.231.0801. If you’re interested in purchasing a new policy with Americo, please fill out the Online Assistance Request, and a licensed Americo agent will contact you. The most frequently requested forms are available for download from this site. For additional forms, please call us at 800.231.0801. PO Box 410288 Kansas City, MO 64141-0288 Hours of Operation Monday-Friday 8am-5pm Central Policyholders Agents Careers Insurance Solutions Retirement Life Insurance Medicare Supplement Vision Insurance Existing Policies 800.231.0801 customer.service@americo.com Purchasing a New Policy Online Request Form Filing a Claim Online Claim Forms 800.231.0801 © 2018-2021 Americo Privacy Policy | Website Linking Agreement | Legal | Sitemap Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Products are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct life insurance business in the District of Columbia and all states except NY, and health insurance business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct health insurance business in the District of Columbia and all states except NJ, NY, and VT.