Massage Chairs Support About Find a Store Legal Terms of Use: Welcome to the Cozzia-USA site. By using the Cozzia-USA Web site you agree to be bound by its legal notices (explained below), terms of use, shipping/returns/cancellation policies, privacy policy and all disclaimers and terms and conditions that appear elsewhere on the Cozzia-USA Web site. References to Cozzia-USA herein refer to Cozzia-USA LLC., www.cozziausa.com., LLC, or their affiliates, subsidiaries and designees as deemed appropriate by Cozzia-USA. Cozzia-USA reserves the right to make changes to its Legal Notices and Conditions of Use at any time. Each time you use the Cozzia-USA Web site, you should visit and review the then current Legal Notices and Terms of Use that apply to your use of this site and any transactions made while on the site. If you are dissatisfied with, its content or Legal Notices and Terms of Use, you agree that your sole and exclusive remedy is to discontinue using the Cozzia-USA Web site. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited. Please read the following terms and conditions of use carefully before using this website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. Copyright: The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.cozziausa.com. The collective work includes works that are licensed to www.cozziausa.com. Copyright 2003, www.cozziausa.com all rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.cozziausa.com or purchasing www.cozziausa.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.cozziausa.com or to purchase www.cozziausa.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.cozziausa.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Trademarks: All trademarks, service marks and trade names of www.cozziausa.com used in the site are trademarks or registered trademarks of www.cozziausa.com Warranty Disclaimer: www.cozziausa.com intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided “AS IS.” You expressly agree that your use of this site is at your sole risk. www.cozziausa.com expressly disclaims all warranties and/or conditions, express or implied, as to any matter whatsoever relating to or referenced by the this site, including, but not limited to, the implied warranties and/or conditions of merchantability or satisfactory quality and fitness for a particular purpose and non-infringement. Limitation of Liability: www.cozziausa.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.cozziausa.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Typographical Errors: In the event that a www.cozziausa.com product is mistakenly listed at an incorrect price, www.cozziausa.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.cozziausa.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, www.cozziausa.com shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination: These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.cozziausa.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. Notice: www.cozziausa.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.cozziausa.com Miscellaneous: Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.cozziausa.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.cozziausa.com products) must be commenced within one (1) year after the claim or cause of action arises. www.cozziausa.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.cozziausa.com may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of Site: Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.cozziausa.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Shipping: Furniture Shipments (Truck Freight) – Furniture orders are shipped standard with curb side delivery on semi trucks. You may request inside delivery for an additional fee by calling 877-977-0656 and placing your order with our sales staff. The shipping company will unload your furniture from the truck and place as close to your house as possible. You should plan on having assistance to move your furniture into your house. Truck Freight also differs from Small Parcel in that, for residential deliveries, you will be contacted by the shipping carrier to schedule a delivery appointment. In all cases you will need to be present to accept your order. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm, Monday through Friday. In most areas of the country your order will take 5-7 business days to be delivered. We work with many shipping companies, non of which are affiliated with Cozzia-USA. There are occasionally delays in shipping your order due to weather, shipper scheduling issues, delivering to remote areas, etc. Cozzia-USA is not responsible for these delays. International Shipments: We ship to all areas in Canada. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. All products are shipped with curb side delivery. Please note select postal codes are designated as remote locations, and may also require additional shipping fees. **Customer will be responsible for additional fees such as broker fees and duties/taxes when the shipment arrives at border. If you do not have a broker for handling these fees, our shipping companies will refer you to one. Participation Disclaimer: www.cozziausa.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.cozziausa.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.cozziausa.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.cozziausa.com in its sole discretion. Indemnification: You agree to indemnify, defend, and hold harmless www.cozziausa.com, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. Third-Party Links: In an attempt to provide increased value to our visitors, www.cozziausa.com may link to sites operated by third parties. However, even if the third party is affiliated with www.cozziausa.com, www.cozziausa.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.cozziausa.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.cozziausa.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). Owner and Operator of the Cozzia-USA Web Site: Cozzia USA LLC is the owner and operator of the Cozzia-USA Web site. Cozzia-USA Web site address is www.cozziausa.com / Mailing address for www.cozziausa.com, LLC is 861 S Oak Park Rd, Covina, CA 91724 © 2021 Cozzia USA. | Manuals | FAQs | Warranty | Legal | Contact | Downloads | Technical