Menu Shop Online Shop Our Products > We take your privacy very seriously Cookies & Privacy Policy... Privacy Policy This Privacy Policy governs the manner in which William Rowland Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.william-rowland.com website ("Site"). This privacy policy applies to the Site and all products and services offered by William Rowland Limited. Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Cookie Policy Cookies are small text files that are sent to and stored on a User's computer, smartphone or other device for accessing the internet, whenever a User visits a website.Cookies are useful because they allow our Website to recognise a User's device. At William Rowland Limited, we use cookies for a variety of reasons, such as to determine preferences, let Users navigate between pages efficiently, and to collect usage statstics.The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If Users wish to amend their cookie preferences for this Website, they can do this through their browser settings. Recent legislation requires this Website to gain Users' consent to use certain cookies. We're working to implement appropriate changes to our Website as soon as possible.For more information on cookies, please visit https://www.allaboutcookies.org/. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. How we use collected information William Rowland Limited collects and uses Users personal information for the following purposes: To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site - We continually strive to improve our website offerings based on the information and feedback we receive from you. To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs. To send periodic emails - The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Changes to this privacy policy William Rowland Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: William Rowland Limited Unit 4, Enterprise Way, Tankersley, South Yorkshire S75 3DZ United Kingdom +44 (0) 114 276 9421 info@william-rowland.com This document was last updated on 1st June 2019. Submit Quick Links Contact Us Shop Now About Us Alloys & Solders Metal Powders Revert Alloys Refined Metals Barnsley (Head Office) Unit 4, Enterprise Way, Tankersley South Yorkshire, S75 3DZ T: +44 (0) 114 276 9421 F: +44 (0) 114 276 9429 E: info@william-rowland.com Birmingham Powke Lane, Cradley Heath, Warley, West Midlands, B64 5PS T: +44 (0) 121 559 3031 F: +44 (0) 121 561 5474 E: info@william-rowland.com Information Cookies & Privacy Site Map Designed & Built by Prime Creative We use cookies to ensure that we give you the best experience on our website. If you continue we will assume that you agree to our use of cookies