0808 301 7065 How to Claim We’ve made the process of claiming for a mis-sold investment or pension simple and hassle-free. If you’ve been a victim of investment or pension mis-selling, we can help you pursue compensation. Our experts will handle your claim from start to finish, and if successful, we’ll aim to return your money to your bank account within the shortest possible time. Claiming for mis-selling – 5 easy steps 1. Call our friendly team of experts Call us on Freephone 0808 301 7065. You’ll be put straight through to one of our expert advisers. We understand that financial matters can sometimes feel a bit daunting, so you’re welcome to have a friend or family member with you when you call. We will ask you some questions about the investment or pension and your situation, taking care to understand your particular circumstances, and explaining every part of the claims process to you carefully. If you’re not sure you qualify for a claim, don’t worry our experts are here to guide you. They’ll usually be able to determine whether you may have been mis-sold to, over the phone – and tell you if you can start a claim. 2. We’ll email you a claim form If you can reclaim money from a mis-sold investment or pension, we'll ask your permission to start the claims process there and then. There are no long and complicated packs to complete, we usually just require your signature on a few forms which we can email to you. You can sign them using our special Electronic Signature Service – it’s really easy and your adviser will be on hand to guide you through the process. Using the email process means we can get to work on reclaiming your money the very same day. 3. Your dedicated claims expert will get in touch We will gather all the information we need about your investments from your bank and then contact you to discuss further. Our expert adviser will prepare a detailed report with our claim for compensation. They’ll use their personal expertise in banking and investments to ensure your claim has as much chance of success as possible. 4. We’ll keep you informed Our team will keep you informed and up-to-date at every stage along the way. We’ll contact you by phone, letter, email and text message with details of your claim, your claim progress, and any developments which may affect your claim. We want to make sure you understand every step being taken to reclaim your money from your bank. 5. Your money is paid directly to you If your bank agrees to compensate you and pay out a settlement, we’ll notify you immediately. Your money will usually be paid directly into your bank account, and only at that point will our fee be payable. If we’re not successful in claiming, you won’t have to pay us a thing. Most successful claims are settled within 8 weeks of submission of our claim to your bank. HOW TO KNOW IF YOU'VE BEEN MIS-SOLD AN INVESTMENT Request a call back If you'd like us to call, please fill in your details CALL ME BACK William Thornley from Bolton received £21,400 compensation from Halifax Alan Burke from Bolton received £34,800 compensation from Santander Why choose us? Hassle-free process. No lengthy paperwork to complete. Your own dedicated claims expert. Claims settled within 8 weeks on average. MORE ABOUT US Speak to our friendly experts If you feel you've been let down by your bank or financial adviser please call us. Call today 0808 301 7065 Customer Stories We've helped thousands of people win compensation as a result of unsuitable financial advice. Previous I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them William Thornley from Bolton got back £21,400 from Halifax Next Figures shown are before the deduction of our fee. Goodwin Barrett Ltd Mikar Business Park Northolt Drive Bolton BL3 6NJ 0808 301 7065 enquiries@goodwinbarrett.co.uk Contact Us Terms & Conditions - Mis-sold Investment Terms & Conditions - Mis-sold Pension Pre Contract Information Complaints Privacy Policy Sitemap Request a call back CALL ME BACK Goodwin Barrett is a claims management company. You do not need to use a claims management company to make your complaint to your bank. If your complaint is not successful you can refer to the financial ombudsman service for free. Goodwin Barrett Ltd is authorised and regulated by the Financial Conduct Authority FRN: 830495 Company number 09294215 - Mikar Business Park Northolt Way Bolton BL3 6NJ. VAT registration number 198 9960 18, registered in England. Goodwin Barrett Ltd is registered with the Information Commissioner's Office under registration reference ZA085532.