Software Categories Menu Home Software Categories Blog Are you a vendor? Home Email Marketing Software dotdigital Engagement Cloud You might also like... Mailchimp (14,623) Marketing 360 (921) Saphyte (11) Synerise (1) dotdigital Engagement Cloud 4.2 / 5 (164) Write a Review! About Pricing Deployment Features Alternatives Reviews What Is dotdigital Engagement Cloud? dotdigital (formerly dotmailer) is a global leader in customer engagement technology and Engagement Cloud is its platform: the preferred choice for growing businesses and ambitious brands. The platforms impressive features empower over 80,000 marketers across 150 countries to acquire, convert, and retain customers at scale. Users can connect with CRM and ecommerce systems, surface powerful data, and automate intelligent cross-channel messages that resonate with audiences. Who Uses dotdigital Engagement Cloud? Designed for midsize to large businesses, a marketing tool that helps businesses through trackable links, A/B testing, landing page customization, responsive email templates and more. dotdigital Engagement Cloud Details dotdigital Founded in 1999 dotdigital Engagement Cloud videos and images COMPARE DOTDIGITAL ENGAGEMENT CLOUD PRICING WITH SIMILAR PRODUCTS dotdigital Engagement... 4.2 (164 reviews) CURRENT SOFTWARE Drip 4.4 (161 reviews) VIEW PROFILE Klaviyo 4.7 (226 reviews) VIEW PROFILE Emarsys 4.1 (8 reviews) VIEW PROFILE N/A US$19.00/month US$20.00/month N/A Free Version Free Version Free Version Free Version Free Trial Free Trial Free Trial Free Trial DOTDIGITAL ENGAGEMENT CLOUD DEPLOYMENT AND SUPPORT Support Email/Help Desk Knowledge Base Phone Support 24/7 (Live rep) Chat Deployment Cloud, SaaS, Web-based Training In Person Webinars Documentation Videos FEATURES OF DOTDIGITAL ENGAGEMENT CLOUD All-in-One Marketing Platform Software AB Testing API Activity Dashboard Activity Tracking Analytics/ROI Tracking Automated Scheduling Behavior Analytics CRM Campaign Analytics Campaign Management Campaign Planning Campaign Scheduling Campaign Segmentation Content Management Conversion Rate Optimisation Conversion Tracking Customer Journey Mapping Customer Segmentation Customisable Branding Customisable Forms Customisable Templates Customization Drag & Drop Drip Campaigns Dynamic Content Email Marketing Email Templates Engagement Tracking Landing Pages/Web Forms Lead Capture Lead Generation Lead Management Lead Nurturing List Management Live Chat Marketing Automation Mass Texting Monitoring Multi-Channel Marketing Real Time Analytics Real Time Data Real Time Reporting Reporting & Statistics Social Marketing Social Media Integration Social Media Monitoring Social Promotion Third Party Integrations Website Analytics Workflow Management View full list of All-in-One Marketing Platform Software Campaign Management Software Email Marketing Software Landing Page Software Marketing Automation Software Shopping Cart Software ALTERNATIVES TO DOTDIGITAL ENGAGEMENT CLOUD MORE DOTDIGITAL ENGAGEMENT CLOUD ALTERNATIVES ActiveDEMAND (72) Full featured digital marketing platform built for marketing agencies VIEW PROFILE SEE COMPARISON Zoho Marketing Automation (1) Zoho Marketing Automation is an all-in-one marketing automation software used to manage marketing activities across multiple channels VIEW PROFILE SEE COMPARISON Autopilot (100) Autopilot is a customer data platform, business intelligence tool, and marketing automation all-in-one. 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VIEW PROFILE SEE COMPARISON REVIEWS OF DOTDIGITAL ENGAGEMENT CLOUD READ ALL 164 REVIEWS Average score Overall 4.2 Ease of Use 4.2 Customer Service 4.2 Features 4.1 Value for Money 4.1 Reviews by score 5 77 4 61 3 19 2 4 1 3 Reviews by company size (employees) <50 51-200 201-1,000 >1,001 Jennifer K. Donor Messaging Strategist in US Verified LinkedIn User Religious Institutions, 1,001-5,000 Employees Used the Software for: 2+ years Reviewer Source As a new user of the Dotmailer software, I quickly found that it is user-friendly and robust . 5 4 years ago Comments: I was quickly able to build my skill in creation of emails, reach a wider audience, and push relevant content to the email list. Pros: I enjoy the drag-and-drop campaign builder and segmentation that are offered, I find that our organization can go back regularly to templates and rebuild similarly styled emails. I also find that Dotmailer helps us reach our audience in the most sophisticated way through Programs that are uniquely tailored to the email subscriber. Cons: I would like for there to be a few tweaks to the address book and segment functionality. I feel in some ways the system requires you to choose one or the other, when I'd like to be able to use a segment vs. an address book. I also would like it to be easier to select campaigns in the segment builder-- i.e. pin selected campaigns at the top. Naomi T. Marketer in Nigeria Verified LinkedIn User Banking, 1,001-5,000 Employees Used the Software for: 6-12 months Reviewer Source Brilliant mailing platform. 4 4 years ago Pros: I like the Dotmailer support team , they were very helpful while we first began using this solution and they have been helpful at every step during these past few months.As a sales and marketing specialist ; I was able to reference the Dotmailer support team approach to my team ,as an example of how to provide effective product support to users. I have got very little knowledge of html and I have been able to use this solution to create newsletters still ,all thanks to their easy editor which removes the need to leverage on a programming background to get work done. I must admit though ,that for my marketing colleagues who have got a better programming knowledge ; they create better newsletter templates than I do. It has an high email delivery ratio and we are able to monitor the number of recipients who opened our newsletter emails. Cons: Dotmailer pricing is on the high side when compared with substitute products.However , with the amount of quality support we have gotten so far ; it does not matter ,as far as it keeps getting the job done for us. James B. Director in UK Printing, 11-50 Employees Used the Software for: 6-12 months Reviewer Source Alternatives Considered: Drip Klaviyo Careful of the rolling 2yr contract 2 2 months ago NEW Comments: Not good. Found the software clunky and hard to use. GUI not the best. Pros: Integration for Magento 2 took nearly 2 weeks to do. Something i did myself in 15 minutes with Klaviyo. Cons: The fact you are put into a 2yr rolling contract (this was never mentioned during the sale) If your software is good, then why do you feel that you have to tie people into it? Sean D. Marketing Assistant in Canada Verified LinkedIn User Computer Software, 51-200 Employees Used the Software for: 6-12 months Reviewer Source Works great for my marketing team! 5 3 years ago Comments: This is the end all be all of email campaign management for my medium sized company. We use Dot Digital every single day to track our new leads and put them through our nurture cycle. I can whole heartedly say that without this platform my marketing team would be lost. If you are looking for a way to manage your address books and email campaigns this is where you should stop your search. Pros: The ability to track your email campaigns Super easy to use overall Ranking leads by email engagement has been critical to our business The ability to export the lists to Excell make marketing meetings a breeze Really great for managing address books and targeting segments Cons: When you export the data to excel it exports the file to a .csv by default and in this scenario it is possible that you will lose data more often than if the file were exported as .xls file. However, this seems like a very simple fix and may simply be dependent upon user preference and the software your company works with outside of Dot Digital. Yusra K. Manager Risk Advisory Services in Pakistan Verified LinkedIn User Accounting Used the Software for: 2+ years Reviewer Source A MUST BUY SOFTWARE! 5 4 years ago Comments: The landing page builder makes it really easy to build nicely designed landing pages that helps our lead generation campaigns. We are utilizing DotMailer to market to the emails we gather at events which we were unable to reach before. Pros: The interface design is clean and organized making it easy to find what you're looking for. Dotmailer s extremely flexible, it allows creating complex layouts on emails without sacrificing client cross-compatibility too much. The best feature offered by Dotmailer is Email Automation Programs. My organization was able to set up a Welcome email series for different people. The easy editor makes creating emails fun. Great customer service from support. the cost is extremely fair and the account managers are really great. Cons: Would like to be able to choose a group to send to while at the same time choosing another group to not send to so that any overlapping emails would not get the email. Other than this, NONE. A MUST BUY! 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