Quality politics Customer Perspective Raise your level of satisfaction, through good service, information and attention, considering all suggestions and complaints for further study and solution. Personnel Perspective Provide staff with the training and resources necessary to carry out their activities with the required quality. Provider Perspective Continuously collaborate in the development of ideas that generate more value in the service. Process Perspective Continuous adaptation of processes to ensure that they are effective and efficient. Service Perspective Innovar en función de las necesidades del Cliente y de los avances que en el ámbito de la edificación se produzcan. Proveer servicios que satisfagan los requisitos legales y reglamentarios que le sean aplicables así como los acordados con el Cliente. Perspectiva de Mejora Mediante el establecimiento y revisión de objetivos coherentes con esta política. Establecimiento, revisión y mejora de nuestro sistema de gestión. Presidente (08-05-2017) Juan Andrés Romero Hernández .st0{fill:none;} .st1{fill-rule:evenodd;clip-rule:evenodd;fill:#EB6018;} .st2{fill-rule:evenodd;clip-rule:evenodd;fill:#767676;} .st3{fill-rule:evenodd;clip-rule:evenodd;fill:#FFFFFF;} .st4{fill:#1D1D1B;} .st5{fill:#5F5F5D;} Mesa de trabajo 1CertificaciónbackgroundLayer 1 .CDTIst0{fill-rule:evenodd;clip-rule:evenodd;fill:#FFD500;} .CDTIst1{fill-rule:evenodd;clip-rule:evenodd;fill:#B60027;stroke:#000000;stroke-width:0.2813;stroke-miterlimit:3.8637;} .CDTIst2{fill-rule:evenodd;clip-rule:evenodd;fill:#A07E00;stroke:#000000;stroke-width:0.2813;stroke-miterlimit:3.8637;} .CDTIst3{fill-rule:evenodd;clip-rule:evenodd;fill:#A07E00;} .CDTIst4{fill-rule:evenodd;clip-rule:evenodd;fill:#A07E00;stroke:#000000;stroke-width:0.322;stroke-miterlimit:3.8637;} .CDTIst5{clip-path:url(#SVGID_2_);fill-rule:evenodd;clip-rule:evenodd;fill:#A07E00;stroke:#000000;stroke-width:0.322;stroke-miterlimit:3.8637;} 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