IBM® My IBM Site navigation Services & Consulting Services Learn Explore more Technology support for hybrid cloud environments Accelerate cloud adoption and increase business flexibility with streamlined support for hardware and software maintenance for IBM and other OEMs. Speed your move to cloud Optimize IT maintenance 01 Benefits 02 Services 03 Case studies 04 Resources 05 Related solutions 06 Contact us Overview Get preventive maintenance, on-site/remote support and gain actionable insights into critical business applications and data. Speed developer innovation with support for over 240 open source packages. IBM Technology Support Services supports your entire IT environment, including clouds, data center, and on-premise IT infrastructure. Explore Forrester Total Economic Impact of IBM Hybrid IT Support See how IT support can speed business transformation (01:17) Benefits Accelerated cloud transformation Accelerate IT modernization and maintenance across your clouds, data center and on-premise IT infrastructure. Read about IBM Proactive support Avoid incidents and unplanned downtime Leverage IBM's preventive maintenance, powerful analytics, AI-enabled tools to enable your team to manage IT problems before they become emergencies. Discover IBM Support Insights Helps reduce costs Streamline IT maintenance with IBM Technology Support Services and save up to 30% of your support spending.¹ Read the full Forrester report Optimize IT maintenance Get preventative maintenance and advanced analytics for your IT hardware and software, regardless of manufacturer, across your clouds, data center and traditional environment to keep your mission-critical IT systems running smoothly 24x7. Optimize IT maintenance IBM Hardware and software warranty and maintenance services Buy, renew or expand your maintenance contract services for IBM hardware and software. Get a range of IT maintenance contract options for IBM Z, Power and Storage Systems, customized to your business needs. Discover maintenance contract options for IBM Systems Open source software support services Engage our experts to get the support you need for your Red Hat, Suse, and other open source software commercial products, plus support for over 240 community open source packages. Discover open source support services We needed to migrate our enterprise workloads to a true multicloud environment. — Satyavrat Mishra, Associate Vice President - Corporate IT, Godrej Group Read Godrej Group case study IT case studies VE Commercial Vehicles Ltd. IBM delivers robust infrastructure and digital workplace support designed to keep VECV’s multi-vendor IT infrastructure and its workforce operating at peak levels. Read VECV case study CK Enerji CK Enerji deploys a cloud platform to provide employees with a single point of contact for managed IT support. Read the CK Enerji case study Hana Financial Group By engaging IBM® Services – Technology Support, Hana Financial Group has simplified its billing processes, increased efficiency and freed staff for more strategic initiatives. Read the Hana Financial Group case study Resources Streamline support for other OEM hardware and software IBM Integrated Support Services provides a single point of contact for practically all of your hardware and software IT needs, thereby reducing cost and simplifying vendor management. Explore IBM Integrated Support services (691 KB) The power of Premium Support Businesses are confronting modern digital challenges with IBM Premium Support Services designed to optimize the IT environment and help reduce unplanned downtime. Watch the webinar Need to increase Developer productivity? New study shows how IBM Open Source Support can help Developers improve productivity by 18% and deploy new apps faster. Download the study Related solutions IBM Premium Support services Engage our experts to help you maintain the highest level of availability for mission-critical systems. Explore Premium Support services (1.8 MB) IBM Warranty Service Upgrade Explore additional support options on top of your base warranty or maintenance agreement to meet uptime requirements. Explore upgrade options (114 KB) Supported open source products We have expertise in open source software for your entire application stack, DevSecOps and modern data management—from the platform to your gateways. Download the list (93 KB) Get a 30-minute, no-cost strategy session with an IBM expert Our IBM experts are ready to help you make the most of single-source managed services for your technology and business operations. Book a consultation 1. Forrester Total Economic Impact of Hybrid IT Support, Jan 2021 Contact IBMPrivacyTerms of useAccessibilityCookie preferences United States - English Argentina - Spanish Australia - English Brazil - Portuguese Chile - Spanish China - Chinese (Simplified) Colombia - Spanish Czech Republic - English Denmark - English Egypt - English France - French Germany - German Hong Kong S.A.R. of China - English India - English Italy - Italian Japan - Japanese Korea, Republic of - Korean Malaysia - English Mexico - Spanish Netherlands - English Peru - Spanish Poland - Polish Russian Federation - Russian Saudi Arabia - Arabic Saudi Arabia - English Singapore - English South Africa - English Spain - Spanish Sweden - English Taiwan - Chinese (Traditional) Turkey - Turkish United Arab Emirates - Arabic United Arab Emirates - English United Kingdom - English Afghanistan - English Algeria - French Angola - Portuguese Anguilla - English Antigua and Barbuda - English Aruba - English Austria - German Bahamas - English Bahrain - English Bangladesh - English Barbados - English Belgium/Luxembourg - Dutch Belgium/Luxembourg - English Belgium/Luxembourg - French Bermuda - English Bolivia - Spanish Botswana - English Brunei Darussalam - English Bulgaria - Bulgarian Bulgaria - English Burkina Faso - French Cambodia - English Cameroon - English Cameroon - French Canada - English Canada - French Cayman Islands - English Chad - French Congo - French Congo, The Democratic Republic of the - French Costa Rica - Spanish Croatia - Croatian Croatia - English Curacao - English Cyprus - English Czech Republic - Czech Denmark - Danish Dominica - English Ecuador - Spanish Estonia - English Estonia - Estonian Ethiopia - English Finland - English Finland - Finnish Gabon - French Ghana - English Greece - English Greece - Greek Grenada - English Guyana - English Hungary - English Hungary - Hungarian Indonesia - English Iraq - English Ireland - English Israel - English Israel - Hebrew Ivory Coast - French Jamaica - English Jordan - English Kazakhstan - English Kazakhstan - Kazakh Kenya - English Kuwait - English Latvia - English Latvia - Latvian Lebanon - English Libya - English Lithuania - English Lithuania - Lithuanian Madagascar - French Malawi - English Mauritius - English Mauritius - French Montserrat - English Morocco - French Mozambique - Portuguese Namibia - English Nepal - English Netherlands - Dutch New Zealand - English Niger - French Nigeria - English Norway - English Norway - Norwegian Oman - English Pakistan - English Paraguay - Spanish Philippines - English Portugal - English Portugal - Portuguese Qatar - English Romania - English Romania - Romanian Saint Kitts and Nevis - English Saint Lucia - English Saint Vincent and the Grenadines - English Senegal - French Serbia - English Serbia - Serbian Seychelles - French Sierra Leone - English Slovakia - English Slovakia - Slovak Slovenia - English Slovenia - Slovenian Sri Lanka - English Suriname - English Sweden - Swedish Switzerland - French Switzerland - German Tanzania, United Republic of - English Thailand - English Trinidad and Tobago - English Tunisia - French Turks and Caicos Islands - English Uganda - English Ukraine - English Ukraine - Ukrainian Uruguay - Spanish Uzbekistan - English Uzbekistan - Uzbek Venezuela - Spanish Vietnam - English Vietnam - Vietnamese Virgin Islands, British - English Yemen - English Zambia - English Zimbabwe - English United States - English