Menu Rider Guide Mobile Services Mobile Services If you need information when you’re on the go, use your mobile phone to access directions, find out when your bus will arrive, and receive updates for real-time service changes. On this page Room to Ride: Bus Capacity Predictions Internet Services on Transit TransLink WiFi Plan your Route on a Mobile Device How to Use the New Next Bus On-Demand Bike Parking Transit Alerts Room to Ride: Bus Capacity Predictions TransLink is working with Transit app to trial exclusive capacity predictions on buses so you can ride with confidence and comfort. Providing bus capacity predictions allows customers to see if there is room to ride on a bus before boarding. Learn more about the program at translink.ca/tomorrow. Transit app Features Know if there’s room before you board With capacity predictions in Transit app, you can see if the bus is full or empty before you ride. You can also set Transit app’s trip planner to prioritize trip plans that have plenty of space. Plan your trip. Track your ride See nearby buses and trains as soon as you open the Transit app. Real-time vehicle locations on the map Transit app has real-time information for all TransLink bus service – as well as connecting services like Mobi by Shaw Go bikeshare. Find the fastest way Combine bus and train service with other transport options – right from Transit app’s trip planner. Step-by-step guidance with GO Tap GO to be reminded when to leave, when to transfer, and when to get off the bus or train. Subscribe to push notifications so you know when you’re almost there and when you’ve arrived. Service alerts View service alerts in Transit app or subscribe to receive push notifications for your favourite routes. Download the App To access bus capacity predictions, download the free Transit app for your iPhone and Android smartphone at transitapp.com. How to use Transit app Transit app Resources Internet Services on Transit TransLink is working with Shaw on developing a system-wide WiFi design for SkyTrains and buses, with deployment starting in 2020. We expect the entire network to be completed by 2025. LTE Internet for SkyTrain Rogers customers can now access LTE wireless internet on SkyTrains and in stations. Coverage includes Stadium–Chinatown, Granville, Burrard, and Waterfront stations, and services between 22nd Street and Edmonds stations, and between Columbia and Sapperton stations. Freedom Mobile customers can access LTE wireless internet at Waterfront, Burrard, Granville, and Stadium–Chinatown stations, as well as in the Dunsmuir Tunnel. TransLink WiFi Free WIFi is now available to all riders on select buses and SkyTrains, and at Carvolth Exchange and Edmonds Station. Find ‘TransLinkWiFi’ on your mobile device and connect to the internet during your next transit commute. Frequently Asked Questions Customer Feedback If you've tried our free WiFi service already, we want to hear about your experience! Please complete our customer satisfaction survey. Take the Survey WiFi on SeaBus Shaw Open WiFi is now available to all riders on most SeaBus vessels and at both SeaBus terminals. Use Shaw Go (Shaw Customers only) or sign into the Shaw Guest network for free WiFi.” Having connection problems? Contact Shaw's 24/7 technical support at 1.888.407.0251 or visit the Shaw website. Plan your Route on a Mobile Device You can use your phone or mobile device to help plan your route. Google Maps New Trip Planner and Next Bus Next Bus and Next Bus SMS How to Use the New Next Bus Using satellite tracking on buses, Next Bus gives you real-time transit information by estimating when the next vehicle will depart, based on its last reported location. Click "Find Nearby Stops" on the left side if using desktop or at the bottom of the screen if using mobile to find bus stops around your current location. You can also enter an address or landmark and Next Bus will find nearby bus stops and passing routes around that location. The estimated departure times of buses are displayed in the results window. Click the information icon next to the departure time to see if a bus is running on time, early or late. Refer to our How To Use Next Bus step-by-step guide for additional assistance. Limitations New Trip Planner and Next Bus FAQ On-Demand Bike Parking On-demand bike lockers and racks are easy and convenient to use, with keyless entry and payment controlled through your smartphone! How to Use On-Demand Bike Parking Rates & Payment Questions or concerns? Call our Customer Information team at 604.953.3333 . Transit Alerts Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Depending on your preference, we’ll send you a text message and/or email whenever your selected transit routes are impacted. Stay connected with TransLink Metro Vancouver's transportation network, serving residents and visitors with public transit, major roads, bridges and Trip Planning. Getting Around Resources Contact Us © 2021 TransLink, all rights reserved