Skip to footer Financial stability Pipeline Health accelerates billing through optimization efforts by Pipeline Health Published on 10/7/2021 After a 15-month implementation of Cerner electronic health record (EHR) and Cerner Millennium® revenue cycle management solutions at three hospitals in Chicago and Dallas that started in June 2019, Pipeline Health and Cerner worked together to begin a 90-day revenue cycle optimization engagement in early March 2021. After three months of extensive interaction and collaboration, Pipeline Health was able to further improve revenue cycle operations and functionality within Cerner. Cerner consultants collaborated in near-real-time, both on-site and virtually, to implement work queues and integration to better tailor the work with Pipeline staff. Multiple disciplines were engaged between Pipeline’s IT department, Central Business Office, Coding teams and the SSI Group. As a result of this optimization effort, Pipeline was able to lower their discharged not submitted to payer (DNSP) dollars by roughly $17 million1 and experienced a 50% overall reduction in DNSP days.2 Pipeline’s clean claim rate improved by 33%3, which means more claims going out the door that aren't getting kicked back for edits and review. The additional onsite and virtual staff training sessions enabled the staff to ask questions to further perfect work queues & rules which helped continuously get Accounts Receivable stabilized post conversion. Overall, both Pipeline and Cerner teams were pleased with the results of the collaboration to optimize revenue cycle performance, post go-live. “We are pleased with the benefits of this collaboration between our Pipeline Health staff and the Cerner team, especially during the challenging COVID pandemic,” said Robert Allen, Pipeline Chief Financial Officer. “It is Pipeline’s privilege to serve often underserved communities, and efficient internal systems are an important part of that service.” 1Comparing March 9, 2021 to May 31, 2021 2Comparing 19.56 DNSP days on March 9, 2021, to 9.56 DNSP days on May 31, 2021 3Comparing March 9, 2021 to May 31, 2021, for a total percentage change of 65% Request More Information View All Client Achievement Stories Client outcomes were achieved in respective settings and are not representative of benefits realized by all clients due to many variables, including solution scope, client capabilities and business and implementation models. Pipeline Health | Cerner CAMC improves cash flow with optimization Charleston Area Medical Center | 9/20/2021 After implementing Cerner Millennium® revenue cycle management solutions in 2016, Charleston Area Medical Center (CAMC) — a nonprofit regional referral center based in Charleston, West Virginia — worked closely with Cerner to optimize its clinically driven revenue cycle (CDRC) in 2018. LMH Health uses Cerner rule-based coding to expedite vaccination events, allow for direct billing LMH Health | 6/22/2021 As staff at LMH Health, based in Lawrence, Kansas, prepared to host large COVID-19 vaccination events, they knew efficiency would be key to getting as many people vaccinated as possible. Because each vaccination required a five-step coding process, the staff looked for an innovative way to automate some of the steps. St. Joseph's Health improves care management Medicare compliance and patient form efficiency St. Joseph's Health | 5/5/2021 When Paterson, New Jersey-based St. Joseph’s Health audited its case management department, it discovered opportunities to improve its process to better meet regulatory compliance. Company About Us Perspectives Our Podcast Contact Us Events uCern uLearn Support CODE Cookie Policy Privacy Security Certified Health IT Investor Relations Terms of Use Newsroom Social Twitter LinkedIn YouTube Facebook Instagram Region Selector United States Copyright © 2021 Cerner Corporation. All Rights Reserved. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie Policy Cookies Settings Accept All Cookies