INTEGRATED MANAGEMENT SYSTEM POLICY ENDERMAR , is dedicated to the organization of school canteens, communities, catering and other comprehensive hotel and restaurant services. Our commitment is to the satisfaction of our customers, who entrust us with the management of the food service, with food safety and the preservation of the environment. Our commitment is defined by the faithful fulfillment of the following principles: Fully satisfy our customers, offering healthy, balanced and tasty meals, and services that meet their expectations. For this reason, we focus our actions on identifying, evaluating and defining the client's requirements, their nutritional needs and expectations, in order to satisfy them Comply with the legal and regulatory requirements, as well as the food safety and environmental requirements applicable to our sector. established by our clients and the Administration. Maintain our trained and competent staff to rigorously manage food safety and reduce environmental impacts. Comply with all the specifications, standards, legal requirements or other established applicable to the sector. Systematically control each and every one of the relevant factors on which the Quality of our products depends. Preventing pollution, and carrying out the efficient management of natural resources. Encourage and enhance effective communication with all interested parties that allows us to help, advise and meet the needs and expectations at all levels. Promote the continuous improvement of the Integrated Management System, through the establishment of performance indicators and planning of improvement objectives in the functions and pertinent levels of the organization. The Management undertakes to disseminate, make understood and apply this Policy at all levels of the organization. In addition, it is available to all interested parties who have a relationship with ENDERMAR, SL who wish to consult it. In Ripollet, March 2, 2020 Mr. FRANCISCO MARTÍN GÓMEZ Manager Annex D. Quality Manual d.