Home Who we are Business challenges What we do News and views Contact us Capita Life and Pensions What we do Digital technology Portals and apps Portals and apps Our customer and intermediary portals and application solutions transform how organisations operate, drive down costs and provide better customer experiences. When you partner with us, you get access to the expertise and technology that you need to create and implement the right software tools and services for your organisation. We’re a leading supplier of technology-enabled solutions and services across both the private and public sectors. We offer a range of digital solutions designed to transform how organisations operate, from automation and workflow to self-service portals and customer engagement apps. Contact a consultant Our approach Understanding your needs By working closely with our clients, we build a thorough understanding of their needs. We can then either offer one of our existing software solutions to meet requirements or create innovative and transformational solutions to respond to unique business challenges. Our aim is to deliver the best customer experience to our clients while keeping costs to a minimum. Agent for change We don’t just design the solutions, we also deliver them, based on proven business models, with high quality standards and within agreed budgets. We’re able to do this by drawing on our rich and varied capabilities and our extensive service infrastructure. Capita is an agent for change, listening to our clients, creating unique solutions and delivering value to all our stakeholders. What to expect Online applications and business processes Apps Online portals Digital payment Electronic content management (ECM) We can help any organisation to digitise their services. This facilitates data capture and processing via intelligent online forms and automated workflow, thereby enabling businesses to run more efficiently and to improve customer service. Client testimonials We have already seen a 10 per cent reduction in calls to customer services as residents have started to use the app to report things, find out information for themselves and make payments. Other related services Defining a digital operating model Product development and design Internet of things (IoT) Robotic process automation Data analytics Featured downloads Zurich case study (1MB, pdf) Digital protection (211KB, pdf) Connecting with you Get in touch if you have a question or would like to explore how our solutions could help your organisation. Get in touch Awards and accreditations Accessibility Regulatory Information Cookies & Privacy Sitemap Terms & Conditions Legal Capita SIP Services UK Modern Slavery Act Gender Pay Gap Reporting Capita Life & Pensions is a trading name of Capita Life & Pensions Services Limited and Capita Life & Pensions Regulated Services Limited. Part of Capita plc. www.capita.com. Capita Life & Pensions Services Limited and Capita Life & Pensions Regulated Services Limited are registered in England & Wales No: 4359665 and 2424853 respectively. Registered Office: 65 Gresham Street, London, EC2V 7NQ. Separately authorised and regulated by the Financial Conduct Authority. * Not all services listed are provided by Capita Life & Pensions Services and may be delivered via our technology partners or other parts of Capita plc. © 2020 Capita Life & Pensions Services Limited. All rights reserved. Connect with us