IMMEDIATE ASSISTANCE (888) 909-0134 Get In Touch WARRANTY+ REGISTRATION How to register a new floor for a Hapwood™ Limited Premium Warranty All Hapwood™ Limited Premium Warrantied Floors must be installed by a Certified Provider. They are registered by the homeowner using the following three (3) step process. (Or property owner if floors are in a business or nonprofit). Step 1 Floor Owner CONTACT HOWELL FLOORING The owner of the floor submits to Howell basic information about the floor using the following form. Start Here: Register Premium Warranty Step 2 Howell Flooring COMPLETE THE REQUIRED INFORMATION Howell then loads this information into a DocuSign form. The new DocuSign form is sent back to the owner who: Certifies that no gaps, cupping or crowning exists Certifies that they have read the warranty and agree to the HVAC system temperature and relative humidity requirements. Maintain between 60º and 80º F Maintain between 28%-65% Relative Humidity Submits the completed DocuSign form back to Howell. Step 3 Howell Flooring VERIFY, SIGN & SUBMIT The Howell General Manager verifies that the registration is complete, signs the completed Premium Warranty registration form and submits it back to the owner. Both Howell and the owners then have DocuSign records of the Registered Floor. Copyright © 2021 Howell Flooring - All Rights Reserved. PRIVACY POLICY TERMS & CONDITIONS

IMMEDIATE ASSISTANCE (888) 909-0134 Get In Touch Builders & Remodelers Best custom site-finished engineered wood floors Ask Product Expert Harvested and made in America means buying with no tariffs or shipping container shortages! See Warranty+ See Spec Sheets Product Listing NO CALL BACKS One In a Million Quality is important when selecting your floor of choice and even more so after installation. And that’s what Hapwood™ by Howell brings to the table: averaging less than one claim per million square feet over the last 10 million square feet. That’s Howell’s “One in a Million” quality commitment. “Because of nail down solids inherent seasonal movement, we have almost exclusively moved our site finish business to Hapwood™ by Howell. With over 500,000 ft installed, we are proud to say Hapwood™ is virtually trouble free and we have had ZERO issues with cupping or gapping.” BOB BURTON President, Southwestern Carpets No Cupping. No Gapping. No Problem. Guaranteed! Cupping and gapping are caused by seasonal changes in humidity. Eliminate call-backs, lost revenue, and unhappy customers due to seasonal movement. BEST WARRANTY Hapwood™ hardwood engineered flooring comes with the industry’s only limited lifetime transferable warranty against seasonal movement. Better yet, Hapwood™ hardwood Engineered flooring has an unmatched track record of just one warranty claim per 1 Million (!) square feet of installed flooring, going back 10 Million (!!) square feet!!! See Warranty Copyright © 2021 Howell Flooring - All Rights Reserved. PRIVACY POLICY TERMS & CONDITIONS