Year in Review People First Climate Change Community Engagement Environmental Services 2021 Sustainability Report ESG Hub GRI SASB UN SDGs TCFD The People Behind Our Progress Meet some of the people behind our progress. People First Xavier Watson Material Recovery Facility Manager Climate Change Amanda Duchesne Landfill Supervisor Community Engagement Tej Kullar National Accounts Manager Environmental Services Jennifer King Driver Xavier Watson’s passion for resource conservation began when he was a child growing up in Jamaica. Living on the island, Watson learned the importance of reusing daily items and limiting waste. Xavier Watson Materials Recovery Facility Manager Explore our People First section Our Year in Review Learn how WM is working for a sustainable tomorrow. CEO Message CSO Message 2020 Highlights Goals & Progress Leadership in Sustainability Awards UN SDGs Materiality About this Report WM is committed to consistent and meaningful public disclosure and discussion of our progress through the publication of our Sustainability Report. This report has been prepared in accordance with the Global Reporting Initiative (GRI) Standards: Core Option, as well as in alignment with the Sustainability Accounting Standards Board (SASB) guidelines for the infrastructure sector and the Task Force on Climate-related Financial Disclosure (TCFD). We publish updates in two formats: This annual Sustainability Report, which details progress on our most material issues over the past year, is available as an interactive website and PDF. An Environmental, Social and Governance (ESG) Resource Hub that provides detailed information and data related to many aspects of our ESG performance, policies and initiatives. The Hub also houses GRI, SASB and TCFD Indexes, a Data Center and an archive of past reports. This report generally covers ESG performance for 2020 and early 2021 and, unless otherwise noted, the report boundary is WM’s wholly owned operations, which are in the United States, Canada and India. All data is for the year ended December 31, 2020, except where noted. Notes on the scope of the data, including changes to methodology from the prior reporting period, are included either with charts or in footnotes. Our 2020 GHG emissions inventory has received limited assurance by Aster Global Environmental Solutions, Inc. We currently do not seek external assurance for other elements of this report. View our Forward-Looking Information. 2021 Sustainability Report ESG Hub GRI SASB UN SDGs TCFD Year in Review CEO Message CSO Message WM At-A-Glance Awards Goals & Progress Leadership in Sustainability UN SDGs Materiality Assessment People First Inclusion, Equity & Diversity Talent Engagement & Retention Training & Development Safety Climate Change Reducing Our Carbon Impact GHG Emissions Avoided Beneficial Use of Landfill Gas Fleet Emissions Facility Energy Use Community Engagement Environmental Conservation Environmental Education Community Vitality Environmental Justice Environmental Services Recycling Organics Landfills Emergency Response Services WM Sustainability Services Share this page: