START RAYSTATION SERVICES CAREER INVESTORS ABOUT SEARCH SERVICES Installation Support Training RayStation Community Contact the support team support@raysearchlabs.com SUPPORT The RaySearch service team is with you right from the start. From the time you order your RayStation a project manager will be assigned to your account. The project manager will assure that the entire hardware installation, software installation and training will go as smoothly as possible. Once the installation is complete we offer 24 hour support by way of toll-free phone or online web portal support. We are currently working on increasing our support staff by adding experienced distributors all over the globe in order to make our response time as fast as possible. A one year warranty in which all service and support is included, comes standard with a new RayStation. Our online self-service web portal is available to all customers. The portal can be used to ask questions, open cases and request enhancement requests. The user can also browse our solution database and find answers to frequently asked questions. All cases logged in the portal will be investigated by a RayStation expert in order to provide the best solution to your problem. RaySearch strives to maintain a high level of service. We strive to make sure our customers feel secure and satisfied with our products. We listen to our customers and try our best to accommodate all enhancement requests in future versions of the software. All software upgrades that are already licensed are completely free of charge ensuring that the user will be able to enjoy new improvements as soon as they are released without the added cost. 2014-01-17 SEARCH CONTACTGet in touch with someone in our organization. PRESSStay updated with the latest RaySearch News CAREERBoost your career and find out more about RaySearch as an employer. Want the latest news? Our Customers 1 2 3 4 5 6 7 8 9 10 11 © RaySearch Laboratories 2014