Come back to Sorenson Are you receiving less than the highest-quality service from another VRS provider? Has another VRS provider not lived up to expectations? Don’t worry, Sorenson is here for you. Moving your videophone number from one VRS provider to another is called number porting. We can help you port your videophone number to Sorenson even if you’ve ported your number away and want to come back! Just call our Customer Service department at (801) 386-8500 and we will take care of you. Keep Your Number with Sorenson When you have your number with Sorenson you get the best service. SVRS offers the highest-quality, professional interpreters and the broadest range of products, including a free ntouch® VP videophone made specifically for people who are deaf. Sorenson delivers the most technically advanced features, such as SignMail®, Sorenson Video Center, Sorenson myPhone, Sorenson HD and Contact Photos. To top it off, Sorenson provides the most extensive outreach, technical support and educational programs in the industry. To port your number to Sorenson, call our Customer Service department at (801) 386-8500 or complete the Letter of Authorization to Change My Default Provider (LOA) form, found here. You can send us the LOA form by email or mail. Email Scan your completed LOA form into a digital file (pdf, gif, tif, jpg or htm) and email it to us at porting@sorenson.com Mail Sorenson Communications Attn: Outreach — Porting Request 4192 South Riverboat Road Salt Lake City, UT 84123 Download LOA now The process of porting your number usually takes about 14 business days after the completed form has been received. We will contact you as soon as your ported number is ready to use with SVRS. If you have any questions about porting your number to Sorenson, you can send questions to porting@sorenson.com or call Customer Service at (801) 386-8500. If you are bringing a number to Sorenson and also need to apply for a Sorenson videophone, please complete an application for a videophone here. Products Services Resources About Legal Privacy Policy Outage SIGN UP FOR RELAY GET AN INTERPRETER Sorenson Video Relay Service® (SVRS®) is a service for the Deaf community paid for by the U.S. government’s Telecommunications Relay Service (TRS) fund. © 2021 Sorenson Communications, LLC. All rights reserved. Privacy Policy × We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settingsACCEPT