Your industry Our expertise Our company Accessibility A A Investors Responsibility Careers home our company About Capita We simplify the connections between businesses and customers, governments and citizens by delivering innovative consulting, digital and software solutions which allow our clients to focus on what they do best to achieve better outcomes. Shaping tomorrow together – watch video Capita is a consulting, transformation and digital services business We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We are committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa – and across 3 divisions: Capita Public Service, Capita Experience, Capita Portfolio. 2:08 Discover more 01 Our approach We deliver innovative solutions – to simplify the connections between businesses and customers, governments and citizens. Find out more 04 About the Board The Board determines the strategic objectives and policies of Capita to best support the delivery of long-term value. Find out more 02 At a glance Capita is a consulting, digital services and software business, delivering innovative solutions every day. Find out more 05 Executive committee Our executive committee consists of functional heads and Executive Officers, accountable for their function or division. Find out more 03 Our values At Capita, we live by our values. They define who we are, how we work and help us create better outcomes. Find out more 06 Policies and principles We have a number of group policies, which are embedded in our business processes and ways of working. Find out more Our work Future of experience Simplify, strengthen, succeed: how our approach creates better outcomes 12/11/2021 | 4 mins read Utilities Supporting the Data Communications Company with digitally transforming Britain’s energy system 08/11/2021 | 3 mins read Customer experience Providing 24/7 access to urgent help for citizens in Enfield 25/10/2021 | 4 mins read Financial and banking Rescuing a costly migration for a health client through expert actuarial services 07/10/2021 | 4 Min Read Read more Newsroom Company news Capita integrates healthcare content into Microsoft’s Azure Health Bot platform 17/11/2021 Company news Capita appoints Claire Denton as new Chief General Counsel and Company Secretary 15/11/2021 Company news Capita identified as ‘market leader’ in ISG Provider Lens™ report 11/11/2021 Company news Capita-enabled Defence firefighter training receives ‘Outstanding’ Ofsted report 05/11/2021 Read more Our latest thinking Customer experience The importance of responsible selling this Black Friday 25/11/2021 | 3 mins read Government Government venturing report 23/11/2021 | 2 mins read Customer experience Empathy: meeting customer expectations and delivering on needs 08/11/2021 | 5 Min Read Education The Spending Review: lifelong learning and access for all 03/11/2021 | 4 mins read Read more Who we are About Capita Newsroom Contact us Quick links Careers Investors Responsible business Legal Legal notice Privacy notice Purchase terms Cookies Accessibility Modern Slavery Act Connect We use cookies to ensure you have the best experience when using our website. OK Change preferences