Services A - Z Help in a crisis Search: Our services Your care Carers and families About us Have your say Work for us Quality improvement You are here: HomeAbout usThe TrustQuality improvement At Southern Health we are constantly working to improve our services. Our aim is for the people who use our services, their families and carers, to have the best possible experience and outcomes. Healthcare can be very complex, involving many people, so it’s crucial that we work in a proven and collaborative way to make improvements that last, and really make a difference. To achieve this we have adopted a specific method called Quality Improvement. Quality Improvement in Southern Health involves: identifying a specific area for improvement taking the time to fully understand the situation from different perspectives, gathering data and feedback using special techniques to find solutions, involving professionals, patients and families so everyone has a voice constantly testing and adapting once changes have been made The Trust employs Quality Improvement experts who work alongside our clinical services, to use Quality Improvement methods to make any changes, big or small. Our aim is for everyone in the Trust to use Quality Improvement in their teams and services. Quality Improvement empowers our staff, service users and carers, who are the real experts. Working in this way will help us develop a culture of continuous learning and improvement in Southern Health. This video features some of the people that have participated in our Quality Improvement projects and how rewarding they found it. Find out how you can get involved here. Why quality improvement? Key principles of our methodology Process of improvement Training and coaching Further Information Co-production and getting involved in Quality Improvement Podcast - https://soundcloud.com/nhssouthernhealthqi Our QI Strategy Get in touch Email- delivery.unit@southernhealth.nhs.uk Twitter- @SHFT_Transforms Back to The Trust A - Z of services A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Useful information Freedom of information Modern Slavery Act Statement Accessibility Privacy notice Southern Health NHS Foundation Trust Sterne 7, Tatchbury Mount, Calmore, SO40 2RZ Telephone: 023 8087 4000 Southern Health NHS Foundation Trust CQC overall rating Good 23 January 2020 See the report The Southern Health Charity Show accessibility tools