Video Chat Talk face-to-face from anywhere Let's talk Video Chat 101. We love it when you visit us in person, but sometimes that's just not possible. We'll meet you where you are so that you can connect with a friendly face and manage your money like a pro. Whether you want to open an account, need financial counseling, want to get the latest updates on lobby availability, or just have quick questions about your accounts, video chat is an easy way to connect. If you’re interested in becoming a Fortera Member, give us a call. We'll tell you all about what it means to be a Credit Union Member and why we think you’ll love it here. How to 1) If using a computer or tablet, ensure your device has access to a working microphone and video camera. For optimal performance, we suggest using the Google Chrome web browser. Internet Explorer (IE) is not supported. If using a smartphone, simply download the Fortera Video Chat app from the App Store or Google Play. 2) Double-check your camera and audio settings and make sure they are working properly. Hit Next. 3) Select the Video Call button next to the Member Services Team icon. We can't wait to talk to you! Start video chat Grab the App Just in case you are not carrying your computer around with you, we've got an app for you. Download the Fortera Video Chat App in the App Store or Google Play now and talk money with our team. It's just as easy to use as our online portal and stays in your pocket wherever you go. App Store Google Play FAQs You've got the Q's, we've got the A's. Have additional questions? No problem, just send us a text or give us a call at 931.431.6800. We're here to help! Call or text us How do I use Video Chat on my PC, Mac, or tablet? Start video call + How do I use Video Chat on my phone? App Store + When should I use video chat instead of phone calls to Fortera? + I don't want to use Video Chat but I do want to speak to someone about my Fortera accounts. What should I do? Make appointment + ANITA While depositing a check I asked if they had any $2.00 bills ( for grandchildren). The teller didn’t but she found some elsewhere in the credit union. That meant a lot to me since I can’t be with my children and grandchildren because of the virus. What's New Community / Fortera Clarksville's Best 2021 Winner Read More Community / Fortera Spring Street Branch Closure Read More Read More Chat Our Rates Open Account Apply for Loan We're All In. About Us Community Fortera Foundation Careers Feedback CO-OP Shared Branching P.O. Box 30669, Clarksville, TN 37040 Phone: (931) 431-6800 Toll-Free: (800) 821-5891 Routing #: 264182120 Accessibility Disclosures NMLS Numbers Privacy Notice Online Privacy Statement Submit a Claim © Copyright 2021, Fortera Credit Union. All Rights Reserved. Federally insured by NCUA up to at least $250,000. Equal Housing Opportunity.