🔒 Login Register Request a demo Sales inquiries: (UK) +44 2033185655 | (US) +1 (866) 644 0518 | Our team 🌐 English Français Español Português-BR Deutsch Nederlands Русский Язык Română اللغة العربية 中文 Tiếng Việt Türkçe About What is a business simulation Our Team Careers Simulations Cesim Simulations Overview Compare Cesim Business Simulations Management & Strategy: ▸ Strategy & International Business ▸ Small Service Business ▸ Project Management ▸ General Business Management Marketing Hospitality Industry Specific: ▸ Banking & Finance ▸ Electric Utilities Management ▸ Telecom Operator Management ▸ Retail Store Management Customized Simulations Assessment Unified Admin Tool Comprehensive Assessment Business & Financial Acumen Assessment Solutions Educational solutions: ▸ Services ▸ Benefits Corporate solutions: ▸ Services ▸ Benefits Customer Success Educational Success Stories Corporate Success Stories Blog What are Business Simulations Why use Business Simulations How to use Business Simulations Cesim Simulations Updates Business Simulations Tips Resources Videos Webinars Events Expert Interviews Documents Social Media Hotel and Restaurant Management Simulation Cesim Hospitality is an interactive and fun learning environment that improves the participants' business competencies and employability in the hospitality industry setting. Focus: Hotel and restaurant management. Used in: Business and management courses at undergraduate and graduate levels in hospitality and tourism programs. Corporate in-house programs. Case scenario: Hotel with 140 rooms and attached restaurant. Each decision-making round represents two weeks of operations for the simulated company. Participant tasks: The participants run their hotel and restaurant operations in competition with other teams. Decisions include revenue management, sales promotion, food & beverage, housekeeping, staff management and procurement. They can practice with different scenarios as well as analyze the outcomes of their decisions and benchmark against the competitors. Key learning areas: Revenue management, sales promotion, menu engineering, housekeeping, staff management and procurement. Holistic understanding of the linkages between different functions and their impact on the bottom line. Key success factors: The success of the teams is measured with a number of different financial ratios, including operating profit, net profit, return on assets, and cash flows. Revenue management and customer satisfaction are key success factors within the hotel operations. Success factors for the restaurant operations include menu engineering, staff management and overall customer experience. In addition, the simulation contains all relevant industry specific ratios. Financial results are reported according to the Uniform System of Accounts for Restaurants and for the Lodging Industry. Expected outcome: The simulation game develops the participants’ capabilities in identifying, analyzing, and acting on the key operational & environmental variables that influence hotel and restaurant operations in competitive setting. Furthermore, the simulation enhances fact-based analytical decision making and illuminates the financial implications of operational decisions by linking the decisions to cash flows and bottom line performance. Finally, this dynamic hospitality business simulation excites competitive spirits among participants and creates practical experience in teamwork and problem solving. Adaptability: The hotel and restaurant simulation game is modular which allows instructors to choose whether learners’ play with both accommodation and food & beverage operations or play with only one of them. In addition, the system permits the instructors to modify and create their own personalized cases. Available languages: English, French, German, Italian, Mandarin Chinese, Portuguese, Spanish, Dutch. Customers: NYU Preston Robert Tisch Center for Hospitality, Tampere University of Applied Science, School of Hospitality and Culinary Arts NAIT, Estoril Tourism and Hospitality School, Copenhagen Business School, Reims Management School, SKEMA Business School, ESG Management School, Université Paris-Est Marne-la-Vallée, Institut Paul Bocuse, Universidade do Algarve - ESGHT, NH Hotels, Hochschule Harz, Fachhochschule Worms. Our Business Simulations portfolio Strategy & International Business Management Small Service Business Management Project Management General Business Management Marketing Management Hotel & Restaurant Management Banking & Financial Services Management Electric Utilities Management Telecom Operator Management Retail Store Management Contact us: Kalevankatu 16 00100 Helsinki, Finland +3589406660 Sales inquiries: (UK) +44 2033185655 (US) +1 (866) 644 0518 Simulations: Cesim Global Challenge Cesim Service Cesim Project Cesim Firm Cesim Marketing Cesim Hospitality Cesim Bank Cesim Power Cesim Connect Cesim Retail Subscribe to our blog: Email* Follow us: Cesim provides a broad portfolio of easy-to-use business simulations for educational institutions and corporations. As a leading education technology company we offer customizable, flexible, web-based simulations, compatible with all devices and operating systems. 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