Home > Serving Customers > Excellent customer service Excellent customer service First-class customer delight Proudly ensuring that all customers consistently receive excellent service and care at every juncture. World class results At the heart of everything we do is our purpose ‘to make a difference with real care’ and we are committed to making a difference for our customers by delivering a top quality service. In 2020, we achieved an outstanding Net Promoter Score (NPS) – a measurement of customers’ likelihood to recommend us – of 84.9%. Our teams around the world are committed to delivering world class customer care. From training and tools to technological advancement, we do everything to ensure we can succeed in every way for our number one priority: our customers. Constantly improving We continually monitor quality, listen to customer feedback and introduce improved ways of working to ensure a consistent, industry-leading level of service, in the right place, at the right time, every time. The Belron Way of Fitting Driving technical quality to the highest standard. Learn more > Making a difference with real care Our purpose and values run through everything we do. Learn more > Connect with us Contact us|Terms of website use|Site map|Privacy & cookies|Modern Slavery Act|Accessibility|Cookie settings|Legal notices © Copyright 2021 Belron UK Limited. All rights reserved. Belron International Limited is registered in England and Wales. Company Number: 02442568. Registered Office: Milton Park, Stroude Road, Egham, Surrey TW20 9EL. Belron® and the Device are registered trademarks of Belron Group S.A. and its affiliated companies. Welcome to Belron This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information visit our Cookie Policy and Privacy Notice. Cookie settingsREJECTACCEPT