COMPANY WHAT WE DO NEWS BLOG CONTACT SERVICE REQUEST Service Requests & Emergency Service We're Here To Help If you or your company has an urgent need for service and has a valid emergency services contract with us, enter your customer identification number in the form below, and click 'SUBMIT'. Your number will be validated and your trouble ticket will be started for emergency response. Your customer identification number is found on the front page of your maintenance agreement with CIC. Based on emergency support terms, you will typically reach a support specialist live or be contacted within 1 hour. PLEASE NOTE You may also make a service request by dialing: (877) 423-5372 (select option 1, to reach the hotline). If you or your company does not have a valid emergency services contract with us, has a non-urgent request for support, or you do not know your customer identification number, please feel free to contact us or dial 877-423-5372 and leave us a voice message. We will return your inquiry within 1 business day, often sooner. Let's Get Started To start a service ticket, please enter your Customer ID and click, 'SUBMIT'. Customer ID Number * SUBMIT CIC NEWS The Treehouse TV Host & the 1960s Spiral Staircase Aging infrastructure is often more costly to keep than remove. Few understand that better than AT&T. In February this old long distance tower dating... MORE CUSTOMERS TESTIMONIAL The level of commitment their team displayed made this very large project easy to manage. I can recommend these guys with confidence to anyone. Outstanding work by and outstanding team of folks. Tom McLaughlin AT&T Wireless PRIVACY • SHAREFILE • DASHBOARD • HUB © 2021 Communication Infrastructure Corporation®. All Rights Reserved. Communication Infrastructure Corporation® and CIC® are registered trademarks of Communication Infrastructure Corporation®. 42 Division St., Suite 307, East Greenwich, RI 02818 • Phone: 805.961.9101