Returns Service Returns You wish to return a product? No problem. All unused items purchased in our shop can be returned to us free of charge within 30 days. Just follow the step-by-step instructions: Step 1 If you have created an account with us, please log in. In the order history you will find an overview of your orders. If you are not a registered customer, you can access your order via the order status. All you need is the order number and your e-mail address. Now select the products you want to return and select a reason for the return. Step 2 When you have selected the products you wish to return, simply click 'Send' and submit your return request to us. We will then send you a confirmation email of your return that includes a return label attached for you to print out. Step 3 Pack the product to be returned into its original box and apply the return label to the carton. Step 4 Take the box to a local UPS drop off location. To find your nearest drop off location, please visit https://www.ups.com/dropoff?loc=en_GB Change country Follow us Facebook Youtube Instagram Our products Support About Us Media / Press Contact Copyright © 2021 Britax. All rights reserved. Imprint Privacy Policy Consent Options Terms and Conditions Terms of Use Cookie Settings We use cookies to provide you with an optimal website experience. This includes cookies that are necessary for the operation of the site, as well as cookies that are used for statistical purposes, for additional functions, or to display personalized content. You can decide for yourself which categories you want to allow. Please note that based on your settings, it is possible that not all functions of the site are available anymore. Further information can be found in ourprivacy policy. Statistics Additional features Personalisation Show details SELECT ALL AND CONFIRM Do not accept cookies - close