Open account CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs, FX or any of our other products work and whether you can afford to take the high risk of losing your money. By using our website you agree to our use of cookies in accordance with our cookie policy. Okay Frequently asked questions Our teams are currently experiencing a significant increase in calls and queries and you may see delays in our response time. Go straight to our online support center to find fast answers to your questions about our accounts, products and platforms. Go to support centre My account I can’t remember my Saxo ID or password. Where can I find it? How do I create a currency account (sub-account)? I am trying to open an account. Why is it still not approved? Trading Where can I find trading ideas and inspiration? Why is my position not closed? How do I trade options? How do I get started with trading on the platforms? Funding How do I fund my account? Are there funding limits on credit cards? I have just transferred money from my bank account. When will those funds appear in my Saxo account? Why can’t I withdraw funds? Platform guide How do I place stop-loss orders? Why can’t I see CFDs, options or FX pairs on the platform? Can I retake the Appropriateness Test? How do I request a securities transfer? Where can I find corporate actions on the platform? See all FAQs Need help with something else? You can find a wide range of online resources at the Saxo support centre. Get more answers Saxo Bank A/S (Headquarters) Philip Heymans Alle 15 2900 Hellerup Denmark Contact Saxo Select region International Products & pricing Platforms Accounts & service General Other ComplianceRisk warningTerms of UseInvestor relationsBanking licenceProtection of fundsPrivacyGeneral business terms Trade responsibly All trading carries risk. Read more. To help you understand the risks involved we have put together a series of Key Information Documents (KIDs) highlighting the risks and rewards related to each product. Read more This website can be accessed worldwide however the information on the website is related to Saxo Bank A/S and is not specific to any entity of Saxo Bank Group. All clients will directly engage with Saxo Bank A/S and all client agreements will be entered into with Saxo Bank A/S and thus governed by Danish Law. Apple and the Apple logo are trademarks of Apple Inc, registered in the US and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.