Find store Book an eye examination Customer service My account Shopping cart: No items SUBSCRIPTION GLASSES SUNGLASSES SPORTS LENSES EYE HEALTH BUSINESS ABOUT US Synsam Synsam gives more Accident guarantee 365 DAY ACCIDENT GUARANTEE Glasses We promise you new glasses free of charge if they break, no matter how, within 365 days (from the promised delivery date of the original glasses). If the damage can be repaired, we do it, otherwise we change to new glasses. If it is not possible to exchange for identical glasses, you must choose a new pair. When exchanging for a product with a higher price, the customer pays the difference against the original purchase price for the frame and glass, respectively. When exchanging for a product with a lower price, we give the customer a credit for the difference. The customer can not exchange for cash. The guarantee does not apply to: in case of loss of glasses for sunglasses without strength for business glasses or when changing glass in case of vision change / medical change of vision. Lenses The same goes for lenses: you get new lenses for free if they break within 365 days. When exchanging for a product with a higher price, you pay the difference. When changing to a product with a lower price, we give you a credit for the difference. You can not exchange for cash. The guarantee does not apply when changing lenses in the event of a change in vision or due to medical changes in vision. The guarantee also does not apply to specially adapted lenses (annual lenses, stable lenses and colored lenses). If you have problems with these, we still promise a 30 percent discount when buying a new product within three months. This applies from the promised delivery date of the original lenses. ALLINCLUSIVE We take care of your eyes Med Synsam Lifestyle ingår årliga synundersökningar och alltid fria återbesök om du exempelvis upplever problem eller har andra frågor. LÄS MER BOKA SYNUNDERSÖKNING Vi hjälper dig att hitta rätt glas och bågar KUNDSERVICE Hör av dig om du undrar något HITTA BUTIK Besök någon av våra 180 butiker. Hitta din närmsta butik här. HITTA BUTIK BOKA SYNUNDERSÖKNING Dags för synundersökning? Boka en tid hos våra optiker här. BOKA TID MITT KONTO Spara dina uppgifter, se orderhistorik & återbeställ produkter. MITT KONTO KUNDSERVICE Behöver du hjälp med något? Kontakta oss så hjälper vi dig. KONTAKTA OSS Trygg e-handel Klarna Visa Master card American Express Post Nord Synsam ger mer 50% discount on the second pair of glasses Glasses free of charge for children Exchange right for 90 days 365 days accident guarantee Free return visits for 365 days Interest & fee-free installment Open purchase on sunglasses for 30 days About us About Synsam Press Work at Synsam Företag Information Payment and delivery Terms of purchase and delivery Privacy policy Cookies Newsletter Subscribe to newsletters and offers © 2000 - 2018 Synsam Drifts AB | Org.nr: 556768-7248 We use cookies to give you an unlimited and user-friendly experience. If you continue to use the website, you accept our cookies policy. Read more CLOSE