Report a Problem My Account 601.581.8600 Home myEMEPA mySavings myCommunity News Center About EMEPA Broadband Current Outages You need an iframes capable browser to view this content. Quick Links Storm & Outage Center Current Outages Restoring Power Energy Savings Co-op Connections Card 601.581.8600 Meridian Office 2128 Highway 39 North Meridian, MS 39301 601.581.8600 Quitman Office 117 Carlson Avenue Quitman, MS 39355 601.776.6271 DeKalb Office 100 Veterans Street DeKalb, MS 39328 601.743.2641 Louisville Office 86 EMEPA Road Louisville, MS 39339 662.773.5741 © 2021 East Mississippi Electric Power Association. All Rights Reserved

Report a Problem My Account 601.581.8600 Home myEMEPA mySavings myCommunity News Center About EMEPA Broadband How Power Is Restored When a major outage occurs, it takes more than the flip of a switch to get power back to all of our members. Our employees must follow a very detailed plan to restore electric service as safely and quickly as possible. Step 1 We focus on the biggest repairs first to restore the most members. This means generating facilities, high-voltage transmission towers and lines that feed distribution substations. Step 2 Substations are next. A repair here can bring power to a large number of homes and businesses. Step 3 Distribution three-phase lines are then checked. They carry reduced-voltage electricity to towns, communities and subdivisions. Step 4 Next, we check the single-phase lines, which carry electricity to utility poles or underground transformers outside homes and other buildings. Critical facilities such as hospitals and fire and police stations take priority here, followed by restoration to the greatest number of consumers. Step 5 Finally, we repair any service lines between your home and a transformer on a nearby pole that may have been damaged. This may keep you in the dark while your neighbors have power. Quick Links Storm & Outage Center Current Outages Restoring Power Energy Savings Co-op Connections Card 601.581.8600 Meridian Office 2128 Highway 39 North Meridian, MS 39301 601.581.8600 Quitman Office 117 Carlson Avenue Quitman, MS 39355 601.776.6271 DeKalb Office 100 Veterans Street DeKalb, MS 39328 601.743.2641 Louisville Office 86 EMEPA Road Louisville, MS 39339 662.773.5741 © 2021 East Mississippi Electric Power Association. All Rights Reserved

Report a Problem My Account 601.581.8600 Home myEMEPA mySavings myCommunity News Center About EMEPA Broadband Annual Reports Annual Report 2020 Annual Report 2019 Annual Report 2018 Annual Report 2017 Annual Report 2016 Annual Report 2015 Quick Links Storm & Outage Center Current Outages Restoring Power Energy Savings Co-op Connections Card 601.581.8600 Meridian Office 2128 Highway 39 North Meridian, MS 39301 601.581.8600 Quitman Office 117 Carlson Avenue Quitman, MS 39355 601.776.6271 DeKalb Office 100 Veterans Street DeKalb, MS 39328 601.743.2641 Louisville Office 86 EMEPA Road Louisville, MS 39339 662.773.5741 © 2021 East Mississippi Electric Power Association. All Rights Reserved