HOME PROGRAMS NEWS/EVENTS RESOURCES Helpful Phone Numbers All About IHSS Helpful Phone Numbers Consumers Providers Electronic Timesheets Provider Enrollment PASC Board In-Home Supportive Services (IHSS) Telephone Applications – (888) 944-IHSS (toll-free within Los Angeles County only) or (213) 744-IHSS This toll-free number is available for individuals to apply for IHSS over the telephone. Staff will take application information at the central site and forward the information to the appropriate IHSS Area Office for follow-up which will include a home call and services assessment. IHSS Ombudsman – (88 8) 678-4477 (Los Angeles County only) This toll-free number is for help with individual IHSS problems which could not be resolved with the DPSS district. Hotline hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., and assistance is available in both English and Spanish. Long Term Care Ombudsman – (800) 231-4024 Provides adult protective intervention/investigation for adults age 18 and older who live in board and care facilities and nursing facilities. Services are targeted, but not restricted, to senior citizens age 60 and older who are long-term care recipients. There are no geographic restrictions. Los Angeles County Fraud Hotline (800) 349-9970 A special 24-hour Fraud Hotline provides citizens of Los Angeles County with a hotline to report any kind of fraud against the County, including welfare fraud. Callers reporting welfare fraud on the hotline may request a reward. All reports are handled in the strictest confidence, and callers may remain anonymous. Welfare fraud may also be reported to We-Tip at 1-800-873-7283 or 1-800-782-7463. Callers to We-Tip also may request a reward. Medi-Cal – (877) 597-4777 This toll free number is available to the public for questions about general Medi-Cal eligibility, and the Specified Low- Income Medicare Beneficiary (SLMB) program. Hotline hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., and assistance is available in both English and Spanish. Public HELP Line (877) 481-1044 Receives public and agency phone calls requesting assistance and information related to the administration of public assistance programs. This includes responding to inquiries from welfare agencies, nationwide, for case clearance and benefit information. Services are available Monday through Friday, 8:00 a.m. to 5:00 p.m. Adult Protective Services and Elder Abuse Hotline – (877) 477-3646 Investigates reports of alleged endangerment to adults aged 18 and older who have severe mental or physical disabilities or are in extremely poor health to the extent that they are unable to remove the danger or remove themselves from the danger – or to people age 65 and older who suffer from physical or emotional abuse, abandonment or neglect. LA County Health & Nutrition Hotline – (877) 597-4777 Provides information and referral services for people who need help obtaining health care. Info Line (Information & Referral) – (800) 339-6993 This toll-free number is for questions about the IHSS program or about the Personal Assistance Services Council, which is the IHSS Public Authority in Los Angeles County. ACCESSIBILITY READER If you have difficulty typing, moving a mouse, or reading, CLICK ABOVE to download a new reader / browser from eSSENTIAL Accessibility. Feature-rich and FREE! Sign Up for our Email Newsletters For Email Newsletters you can trust POLICIES AND PROCEDURES [bsk-pdf-manager-list-category id=”15″] JOIN THE IHSS CONSUMER VOLUNTEER CORPS You can volunteer your time to advocate on behalf of the In-Home Supportive Services (IHSS) program and to help other IHSS Consumers. Please JOIN US! CONTACT US Contact Us By Phone Toll Free: 877-565-4477 Fax: 818-206-8000 TTY: 626-737-7512 Business Hours: Mon. – Fri. 8 am to 5 pm