Make an Enquiry Technical Help Merchant Rantals Customer Support - Technical Enquiries If you need technical assistance with your terminal or have any other terminal related issues please call the relevant help desk, dependant on the manufacturer of your terminal as listed below. Spire Payments Helpdesk (including Payter device support) 0844 800 0409 Ingenico Helpdesk (Lloyds Cardnet) 0844 874 0901 Verifone Helpdesk (Lloyds Cardnet) 0333 323 6616 Customer Support - Acquiring Enquiries Should you have any acquiring, banking or referral messages on your terminal please contact: Handepay (EVO) 0333 005 0999 Handepay (Worldpay) 0871 871 ­3888 Lloyds Cardnet Merchant Services 01268 567 100 First Data Global Leasing 0845 841 2442 First Data Merchant Services 0345 606 5055 HSBC Global Payments 0345 702 3344 Worldpay General Enquiries 0808 208 5133 Technical Support Guides Here you'll find the most recent user guides for Spire, Ingenico and Verifone payment terminals. You can download each guide in PDF format, and if you need further assistance we've provided specific contact details for each acquirer, so you can get in touch with them directly. Payment Terminal Support Guides Castles Technology Description: Castles Technology is a leading global provider of state of the art innovative, secure and affordable payment solutions for financial, retail, hospitality and transportation sectors. Models: V3C Countertop, V3M2 Wi-Fi, V3M2 GPRS Mobile Guides & downloads Castles Technology V3C V3M2 User Guide Spire Payments Description: Spire Payments is an independent provider of point of sale hardware and software solutions, delivering real customer value and secure protection. Models: T4220, M4240, M4230, SPc5, SPc50, SPw60, SPw70, SPg7 Guides & downloads T42 & M42 Family User Guide T4220 Quick Reference Guide M4240 Quick Reference Guide M4230 Quick Reference Guide SP Family User Guide SPc50 Quick Reference Guide SPc5 Quick Reference Guide SPc5 & SPg7 User Guide SPw60 Quick Reference Guide SPw70 Quick Reference Guide SPg7 Mobile Quick Reference Guide SPg7 Wi-Fi Quick Reference Guide Ingenico Group Description: Ingenico Group is the global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels. Models: ICT220, ICT250, IWL251, IWL252, 930BCC, 930GCC Guides & downloads ICT220 User Guide ICT220 Quick Reference Guide ICT250 User Guide ICT250 Quick Reference Guide IWL251 & IWL252 User Guide IWL251 & IWL252 Quick Reference Guide Move 3500 Quick Start Guide.pdf Move 3500 User Guide.pdf Verifone Description: Verifone is the UK leader in secure electronic POS solutions, providing the services and expertise to enable electronic payment transactions. Models: Vx520, Vx675, Vx680 Guides & downloads Vx520 User Guide Vx675 User Guide Vx680 User Guide Need help or advice? Please don’t hesitate to call us 01942 407 980 Privacy Terms Cookie Policy Legal Disclaimer Complaints Procedure Sitemap Cookie Settings © 2021 Merchant Rentals Ltd. All rights reserved. Merchant Rentals Limited is authorised and regulated by the Financial Conduct Authority for Consumer Credit under registration number 720500. 1 The Boulevard, Shire Park, Welwyn Garden City, Hertfordshire, AL7 1EL Our Use of cookies We use cookies to help provide you with the best possible online experience. Some of these cookies are necessary to ensure the website functions properly. We also use other cookies to understand how you use our website and to make improvements based on your use, and to personalise content and marketing for you. You can accept these cookies or manage your cookie settings here. To learn more about our cookies, visit our Cookies Policy. Accept all cookies Manage cookie settings