KONE - INVESTORS HOME INVESTORS KONE AS AN INVESTMENT BUSINESS MODEL KONE'S BUSINESS MODEL KONE has a strong life-cycle business model. KONE provides value for the customers during the entire lifespan of the building. In the new equipment business, we offer innovative, intelligent and sustainable elevators, escalators, automatic building doors and integrated access control solutions to deliver the best people flow experience. In maintenance, we ensure the safety and availability of the equipment in operation, and in modernization we offer solutions for aging equipment ranging from the replacement of components to full replacements. KONE’s business model is capital light as the working capital is negative in all businesses and we work extensively with component suppliers to complement our own manufacturing capacity. The maintenance business is very stable due to high requirements for safety and reliability. The customer relationships are also typically long and stable (over 90% annual retention rate). New equipment and modernization are more cyclical in nature and follow the construction cycles. New equipment: Growth drivers: urbanization and changing demographics Follows regional construction cycles Customers: developers, builders, architects, consultants, building owners Maintenance: Growth drivers: growing installed base, high requirements on safety and reliability Stable business due high requirements on safety and reliability Customers: building owners, facility managers, housing corporations Modernization: Growth driver: aging installed base, higher requirements for efficient people flow, safety and sustainability, strong maintenance base Customers: building owners, housing corporations, facility managers In addition to the core growth drivers, changing customer needs as well as new technologies offer new opportunities to create value for customers. We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button. You can also review our privacy statement. Manage cookie preferences Accept only mandatory Accept all COMPANY Vision and strategy Culture Organization and management History Innovations PRODUCTS & SERVICES Elevators, escalators and automatic doors Maintenance and modernization Advanced people flow solutions People Flow Planning and Consulting For special buildings and large projects Solutions for greener buildings Cybersecurity in our digital solutions CAREERS Open positions Professionals and technical experts Students and graduates We offer Recruitment process FAQ INVESTORS KONE as an investment Financials and outlook Reports and presentations KONE Share Shareholders Capital Markets Days Annual general meetings Governance Investor service SUSTAINABILITY Environment Diversity and inclusion Ethics and compliance Safety and quality Our Sustainability Report Sustainability recognition REFERENCES NEWS & INSIGHTS Releases Stories Podcasts Publications QUICK LINKS Contact us Working at KONE For Suppliers For Distributors For Developers Follow us on social media Legal notice Data File Description Privacy Statement Enviromental Notice Manage cookie preference KONE Corporation Finland, KONE Oyj, Keilasatama 3, P.O. Box 7, Espoo, 02150, Finland (苏ICP备17069255号-2 | 沪公网安备 31010502002858号)