ATM & Branch Locator Join Our Team Foundation Need help? Personal Business Commercial Investing Insurance About Us Login Credit Reports Careers Eastern Bank Foundation Awards and Recognition Our History Investor Relations Corporate Governance Privacy and Security Menu arrow Privacy Policy Recognizing Fraud Preventing Fraud Reporting Fraud Electronic Funds Transfers Identity Theft Fake Checks Credit Reports California Consumer Privacy Act Terms of Use Newsroom Also See... FDIC Consumer Protection It is important to review your credit report at least once a year to ensure the information is correct and free of any suspicious activity. The information below describes how easy it is to review your credit for accuracy and protect yourself from identity theft and fraud. Free Annual Credit Report Under the FACT Act amendments to the Fair Credit Reporting Act, you are entitled to one free Personal Credit Report in a 12-month period. To request this free annual report, you may contact the Central Source online at www.annualcreditreport.com or call toll free (877) FACT ACT (322-8228). Credit Bureaus In addition, a credit report can be ordered from each of the credit bureaus listed below. The credit bureaus charge a fee for the credit report, however, this fee is waived if you meet certain criteria such as being turned down for credit in the past 60 days. In addition, Massachusetts' residents are eligible to receive one free credit report from each of these credit bureaus in a calendar year. Order a Credit Report Equifax www.equifax.com 800-685-1111 Experian www.experian.com 888-397-3742 TransUnion www.transunion.com 800-916-8800 We're Here to Help Helpful Links Customer Service FAQs Forms Feedback Tools & Calculators Online Services En Español Helpful Phone Numbers Consumer Service Team: 1-800-EASTERN (327-8376) Business Service Team: 1-800-333-8000 Eastern Wealth Management: 1-800-EASTERN (327-8376) Eastern Insurance: 1-800-333-7234 Eastern Benefits: 1-877-542-7267 Routing Number 011301798 Branch and ATM Locator Locator Connect with Us facebook linkedin twitter youtube instagram Eastern Bank Awards EASTERN BANKSHARES, INC. © 2020 EASTERN BANK. ALL RIGHTS RESERVED.PRIVACY & SECURITYTERMS OF USE Member FDIC | Equal Housing Lender | 1-800-EASTERN (327-8376)