Member Connect Find a Branch Contact Us No matter when you need us, day or night, 7 days a week, LGFCU is here for you. Call 888.732.8562 To report a lost or stolen card To report fraud For all account and member service needs Calls are toll-free for members anywhere in the United States. Our member service support staff are in North Carolina to handle your needs 24 hours a day, 7 days a week. Send secure email To send a secured message, log in to Member Connect. 24-Hour Voice Response Service Toll Free: 800.328.4543 Relay NC: Dial 711 To make sure our services are accessible to all, we use Relay North Carolina. This free public service allows our members who are deaf, hard of hearing or deaf-blind, or who have speech loss, to place and receive phone calls using text-telephone (TTY) or other assistive devices. Use 711 to contact us 24 hours, 7 days a week. Relay NC cannot be used to complete wire transfers. Please visit your nearest branch location. Routing Numbers Using an incorrect routing number could delay the availability of funds. The LGFCU Routing Number is 253184537. These nine numbers also are in the bottom left corner on your checks or deposit slips. The Wire Transfer ABA Routing Number is 253177049. Credit Report Dispute Notice If you wish to dispute an item reported by the Credit Union on your credit report, you may submit a written request to the address shown below: LGFCU Attn: Credit Reporting PO Drawer 25279 Raleigh, NC 27611 Note: In your letter, provide your name and the account number along with the specific information that is being disputed. Notice of error/request for mortgage loan information/credit report disputes If you wish to assert an error or request information relating to the servicing of your mortgage loan, submit a written request to the address shown below: LGFCU Attn: Loan Servicing PO Drawer 25279 Raleigh, NC 27611 Note: In your letter, provide your name and the account number along with the error you believe has occurred or the information that you are requesting. Account Verification (For merchants needing to verify accounts) Toll Free: 800.732.8243 LGFCU Headquarters Email: info@lgfcu.org Toll Free: 800.344.4846 Membership eligibility Concerns or comments Our office is open Monday through Friday, from 8:30 a.m. to 5:30 p.m., except on designated holidays. Location Quorum Center 323 West Jones Street, Suite 600 Raleigh, NC 27603 Directions: Located on the corner of Jones and Harrington streets, the parking deck entrance is only accessible from Harrington Street. To get directions to our parking deck using Google Maps use the address 154 Harrington Street, Raleigh, NC 27603. Scholarship Programs For questions about scholarships. Administrative Officers Management Program (AOMP): Email aomp-leep@lgfcu.org. Law Enforcement Executive Program (LEEP): Email aomp-leep@lgfcu.org. LGFCU Scholarship: Email scholarships@lgfcu.org. UNC School of Government Scholarship: Email sog@lgfcu.org. Related Links New ID theft protection for credit card Help your credit recover after COVID LGFCU again ranked best credit union in NC Website LGFCU Home Sitemap Company Careers Contact Us Media Contact Security Social Media Legal HMDA Legal Information Privacy Notice Connect with us: Facebook Twitter LinkedIn Instagram Federally insured by NMLS #1079297 323 West Jones Street, Suite 600 Raleigh, NC 27603 © 2021 Local Government Federal Credit Union. All rights reserved. Rate comparisons used throughout the LGFCU site are based on the lowest rate available. Your calls with the Credit Union may be recorded. Share your feedback Routing Number: 253184537 Wire Transfer ABA Routing Number: 253177049