Accessibility Sitemap Text only Contact us CFR Login About usYour serviceJoin the teamIn the newsContact us INCIDENT Please contact our media team for information relating to incidents You are in: Home/ About us About us We provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in - Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We also provide non-emergency patient transport services for patients needing non-emergency transport to and from hospital, treatment centres and other similar facilities and who can't travel unaided because of their medical condition or frailty. Within the east of England, we deliver the patient transport services in Cambridgeshire, Bedfordshire, Hertfordshire, north, south and west Essex. Demographics: The area is made up of: around 6.2 million people 7,500 square miles 15 CCGs 17 acute trusts In 2020/21 the Trust: received 1,195,670 emergency 999 calls 82,015 callers were helped through our Emergency Clinical Advice and Triage Centre made 426,500 non-emergency (patient transport service) journeys took more than 800,000 calls in our commercial contact centre (CallEEAST). Our resources and teams include: more than 4,000 staff and more than 800 volunteers three ambulance operations centres (AOCs) located in Bedford, Chelmsford and Norwich 387 front line ambulances 178 rapid response vehicles 175 non-emergency ambulances (PTS and HCRTs vehicles) 46 HART/major incident/resilience vehicles more than 120 sites. Our total income in 2020/21 was more than £402 million. About us Our Corporate Strategy Care Quality Commission Current annual report and Quality Account documents CALLEEAST Charitable fund Commercial services Equality and diversity Frequently requested information Data Protection Act 2018 Governance and policies Our vision and values Performance InTouch EEAST Newsletter Trust Board Research Support Services Get in touch East of England Ambulance Headquarters Whiting Way Melbourn Cambridgeshire SG8 6EN Sat Nav postcode SG8 6NA Directory / Switchboard: 0345 601 3733 Find us online facebook.com/ EastEnglandAmbulance instagram.com/ EastEnglandAmb youtube.com/ EastEnglandAmbulance twitter.com/ EastEnglandAmb Quick links Accessibility Statement Modern Slavery Statement Tell Us What You Think Request Information Staff Training CFR site login CFR Booking on Webmail and GRS East of England Ambulance Service NHS Trust CQC overall rating Requires improvement 30 September 2020 See the report © EEAST, all rights reserved Privacy Cookies Contact us Jobs