Locations & Hours Forms Help Desk Contact Us Home Checking & Savings Loans Investments Business Services & Benefits Rates About CONTACT 2204 Family Security Place, SW Decatur, AL 35603 Call Center Hours of Operation Monday - Thursday 7:30 A.M. until 5:00 P.M. (CST) Friday 7:30 A.M. until 6:00 P.M. (CST) Saturday 9:00 A.M until 1:00 P.M (CST) Call Center is equipped to handle multiple transactions such as transfers, loan payments, debit card activations, account inquiries, and many other member service issues. Local (256) 340-2000 Toll Free (800) 239-5515 contact.us@myfscu.com Please DO NOT submit confidential information via email. 24/7 Automated System Super-Teller (256) 340-2030 Block your VISA Card VISA Credit (800) 239-5515; 24/7 VISA Debit (Checkcard) (800) 239-5515; After business hours, please select option 3. During business hours please speak to one of our member service representatives. Credit and Debit Card Fraud If you received a call after normal business hours from our fraud monitoring service asking you to verify recent card transactions, please contact them at the numbers listed below. Visa Debit Card (Star Fraud Monitoring) (800) 622-1361 Visa Credit Card (PSCU Fraud Monitoring) (888) 918-7313 Related Links MoneyPass ATM Network CO-OP Shared Branch Locations Privacy Policy | Link Disclaimer | ADA Web Accessibility Statement Copyright © Family Security Credit Union - All Rights Reserved Website designed by Red Sage Communications, Inc.

Locations & Hours Forms Help Desk Contact Us Home Checking & Savings Loans Investments Business Services & Benefits Rates About BECOME A MEMBER Membership is available to individuals and businesses who live, work, worship, or attend school in the counties we serve across Alabama. In addition, employees and retirees of Ruby Tuesday, Inc., employees and retirees of Specialty Restaurant Group, Inc., and employees and retirees of the Compass Group family of companies, families of members, and organizations of such persons are also eligible for membership. Family Security offers an online membership application available here. For assistance in opening an account, please call (256) 340-2000 or (800)239-5515 and a representative will be happy to help you. If you wish to visit your nearest branch location, you may call ahead and a representative can begin to prepare required documents to accelerate the process of opening the account before you arrive. Related Links MoneyPass ATM Network CO-OP Shared Branch Locations Privacy Policy | Link Disclaimer | ADA Web Accessibility Statement Copyright © Family Security Credit Union - All Rights Reserved Website designed by Red Sage Communications, Inc.