Frequently Asked Questions How We Do Business HOW LONG HAS HUFCO BEEN IN BUSINESS? Hufco was established in 1977 as an extension of Parker Hannifin in Houston, TX The company first began operating under the name Houston Fluid Connectors Current owners have been operating under the name Stacey Supply dba Hufco since 1991 WHICH GROUPS OF PARKER DOES HUFCO REPRESENT? Fluid Connector Group (FCG) Hose, fittings, adapters, couplers, tubing Motion Systems Group (MSG) (formerly Hydraulics Group and Pneumatics Group) Pumps, motors, valves, cylinders, filtration, air prep, actuators, FRL’s Autoclave Ultra-High pressure adapters HOW MANY LOCATIONS DOES HUFCO HAVE? Currently we have 5 locations across the Gulf Region Click on Contact Us for more information CAN SOMEONE FROM HUFCO COME ONSITE TO MAKE HOSE ASSEMBLIES? Yes, our onsite service department does just that. Click on Services for more information DOES HUFCO OFFER VENDOR MANAGMENT INVENTORY? Yes we do. Simply talk with your rep for details WHO IS HUFCO’S PREFERRED CARRIER FOR SHIPPING? Standard shipments and not local – FedEx Rush orders and local – Favors For a Price DOES HUFCO QUOTE FREIGHT? Not at this time DOES HUFCO SHIP INTERNATIONALLY? Currently we do not ship internationally but we do ship to freight forwarders DOES HUFCO ACKNOWLEDGE ALL PURCHASE ORDERS? If ordered electronically, yes If not ordered electronically, yes upon request CAN I GET A MANUFACTURER TEST REPORT (MTR) OR CERTIFICATE OF CONFORMANCE (COC)? Yes if available from the manufacturer Yes if requested at time of quote Note that some manufacturers charge a fee DOES HUFCO OFFER ASSET MANAGEMENT? Yes, we offer a variety of tags such as cardboard & wire, plastic labels, and metal tags We also offer Parker Tracking System (PTS) labels We tag every production assembly with PTS For more information about PTS, please contact your local sales rep Product Related Questions WHY DID THE HOSE NOT COME IN THE “EXACT” FOOTAGE I ORDERED? Bulk hose is considered “long length product” just like wire, cable & rope Industry standard is +/- 10% Customers can request “exact lengths” at time of quote WHAT SAFETY FACTOR (SF) DOES PARKER HOSE HAVE? The safety factor depends on the hose and the application. For example, reputable rubber hydraulic hose carry a 4:1 SF whereas steam hose has a 10:1 SF and most waterblast hoses are 2.5:1 DOES HUFCO SELL EQUIPMENT? Yes, we sell hose crimping equipment, flaring and flanging tools, tube benders, diagnostic equipment, filtration carts and oil analysis equipment DOES HUFCO RENT EQUIPMENT? No, we do not rent equipment at this time DOES HUFCO OFFER/SELL METAL HOSE? Yes, we have options based on your applications CAN HUFCO SUPPLY AUTOCLAVE PRODUCTS RATED FOR SOUR GAS (H2S) SERVICE? Yes, many products from Autoclave are rated for H2S. Contact your local sales rep for more details. I DON’T SEE THE FITTING I NEED IN THE CATALOG, WHAT DO I DO NOW? First step is to check out the electronic catalog by clicking Catalog above (the electronic version is kept current) Request a “special” from your local sales rep or from our inside sales team WHAT INFORMATION IS NEEDED TO PICK OUT THE RIGHT PART FOR MY APPLICATION? S - Size (size of hose, coupler, port, etc….) T - Temperature (fluid temp and environment) A - Application (how is this part being used) M - Media (what is running through the part/hose) P - Pressure (inside pressure and outside pressure) E - Ends (what type of end connection is required) D - Delivery (when do you need them) WHAT INFORMATION DOES HUFCO NEED TO HELP ME DETERMINE THE RIGHT HOSE FOR MY SUBSEA APPLICATION? There are several factors to consider. Here are a few: What pressure rating do you require? What is the maximum depth the hose may be used? Will the hose ever be void/empty? What fluid/media will be used in the hose? WE SELL FROM THESE COMPANIES CONTACT US TERMS & CONDITIONSFAQHOME