0 item 0.00 € Legal Notice Quality Charter for the operation of the Gateauphoto.com site 1- AVAILABILITY OF PRODUCTS: 1 / Within the usual time limits for orders, all products are deemed to be available except products made from fresh raspberries which can only be produced when supplies remain accessible in terms of price and availability. These products can be broken up when raw materials run out. 2 / Cakes for more than 50 people: These cakes are delivered on melamine wooden supports with four lighted fountains and number birthday candles. 2- TREATMENT OF SUCEPTIBLE PROBLEMS TO BE ENCOUNTERED: 1 / Product integrity: If a product is damaged following transport, the customer must report this with the delivery person. If the customer keeps the product, he can benefit from a voucher of between 10 and 20% of the value of the damaged goods. The delivery person must record the incident on the delivery slip signed by the customer. The luli voucher will be sent by post. 2 / Perfume or registration error If the customer receives a product that does not correspond to the perfume or the decoration ordered, he must report it to the company within 24 hours. After verification, he will receive a voucher of 20% of the value of the ordered cake. He must keep as proof a sample of the product for 72 hours to allow verification by our quality services. Without the possibility of verification, no credit will be granted. 3 / Product breakage or lack of delivery: if the ordered product is not delivered, or is delivered in an incompatible state, it will unfortunately be impossible to remanufacture and re-deliver a replacement product. The product will then be fully refunded to the customer. 3- COMPLAINTS: Any complaint must be addressed to our quality department with all purchase references and a precise description of the reasons for dissatisfaction. The service will send a response after studying the problem encountered. 4- QUALITY COMMITMENT: Our laboratory is ISO 9001 certified and is regularly checked on the quality of our products. We are careful to respect the quality and food safety of our products. 5- OTHER INFORMATION: LABRADOR SARL 6, avenue Jean Moulin, 93240 STAINS 01.58.34.90.40 labrador.2flebeau@wanadoo.fr Intercommunity VAT number: FR 49 338 098 718 Share capital: € 114 336.76 Siret 338 098 718 000 46 - RCS de Bobigny Photo credit Fotolia Legal notices Mangerbouger.fr Secure Payment Site map

0 item 0.00 € Site map Gateauphoto.com All the information you will need on a map. Know everything about Gateauphoto.com Site presentation Discover our manufacturing secrets Contact us Our friends How to make a beautiful photo cake? Site Information Order safely Where to order? Personalize your photo cake List of cakes and decorations Legal notices Mangerbouger.fr Secure Payment Site map