(704) 550-5676 Mon to Fri 9am–4pm | Sat 10am–2pm Information Collection and Use We want you to feel safe while visiting any site developed or managed by AlbemarlePaper.com, and we promise: We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We will never share your personal details with any third party. AlbemarlePaper.com collects information from our users at several different points on our website. Information is collected when you: Subscribe to mailing lists Make changes or additions to your account settings Enter site contests, such as sweepstakes Participate in a site survey Use our customer service and feedback links to communicate with us Selecting to receive offers from AlbemarlePaper.com lets us know that you would like to occasionally receive email updates about new features on our site and special offers we think will interest you. Surveys From time to time our site requests information from you via surveys. Participation in a survey is completely voluntary and you have a choice whether or not to disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and customer satisfaction of our site. Contests In order to participate in AlbemarlePaper.com sponsored contests or sweepstakes you will be required to provide us some information. Participation in these contests is completely voluntary and you have a choice whether or not to disclose this information. You also have the option not to have the information you give us distributed to other third parties not specifically involved with the promotion. Information requested may include contact information (such as name, email address and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Contests may be managed by a third party and this third party is not allowed to use the information you supply us for any other purpose except to manage the contest. Prizes are provided directly from AlbemarlePaper.com unless the contest is being sponsored by a catalog merchant or other specified third party. In this case, the prize will be awarded by the catalog merchant or third party and the information you provide will be shared with them. Customer Service / Feedback Links AlbemarlePaper.com uses an email link located on the Contact Us page to allow you to contact us directly with any questions or comments you may have. We read every message and do our best to reply within 24 hours. The information you provide in these emails is used to respond directly to your questions or comments you may have. Opt Out AlbemarlePaper.com gives you the option to opt out from receiving offers from us. If you would like to discontinue receiving these offers, you can do so by following the simple opt out procedures provided in the emails. Security Our website takes every precaution to protect your information. When you submit sensitive information, that information is protected both online and offline. Website security is reviewed regularly to ensure we are up to date with industry standards and technology. Internally, AlbemarlePaper.com takes extra caution to limit access to customers’ information. Only a few individuals within the company are given degrees of access to customers’ personal information according to job function and necessity. Access is granted to these employees through special passwords. All employees are kept up to date on our security and privacy practices. Finally, the servers that we store personally identifiable information on are kept in a secure guarded environment. Cookies Cookie based settings allow AlbemarlePaper.com to welcome you back by name each time you return. We use these cookies only for customer convenience. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We keep track of your AlbemarlePaper.com ID and your name in the cookies we set on your browser. If you set your browser to reject cookies, usage of our site will be limited. For example, without cookies you will not be able to see the merchants you have requested information from, your favorites, address book and your shopping cart without having to log in each time you visit AlbemarlePaper.com. For more information please visit our Privacy Policy page. There is a link to it at the bottom of every page on our site. Some of our business partners use cookies on our site. However, we have no access to or control over these cookies. Third Party Advertising Some of our advertising is served by third party advertising companies which deliver a cookie to you so the ads you see can be tracked and ensures that you are not shown the same ad too many times. Since the third party advertising company only tags your computer with a number, they have no personal information about you. AlbemarlePaper.com does not provide these third party advertising companies with any personally identifiable information. However, these companies may use non-personally identifiable information about your visits to the AlbemarlePaper.com and other sites in order to provide advertisements on our sites and other sites about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here. Log Files AlbemarlePaper.com uses our Web server log files to help track the performance of our site. We do not tie the IP addresses within the log files to your personally identifiable information. Legal Disclaimer We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website. Notification of Changes If we decide to change our privacy policy, we will post those changes on our Privacy Policy page so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point AlbemarlePaper.com decides to use personally identifiable information in a manner different from that stated at the time it was collected, we will take commercially reasonable measures to obtain email consent from you. You will have a choice as to whether or not we use your information in this different manner. We will still use information in accordance with the privacy policy under which the information was collected. Links This web site contains links to other sites. Please be aware that we, AlbemarlePaper.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Security If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password. Contact Information If you have any questions or suggestions regarding our privacy policy, please contact us Have Questions? Get In Touch With Us Today! 735 Henson St. Albemarle, NC 28001 (704) 550-5676 Mon to Fri 9am–4pm | Sat 10am–2pm Privacy Policy Terms of Service © Copyright 2021. Albemarle Paper Supply LLC. All Rights Reserved.