WHAT IS IDENTITY THEFT HOW LIFELOCK WORKS PRICING MORE LOG IN QUESTIONS? 1-800-416-0599 Overview Mobile App Identity theft protection in your pocket. Find out what the LifeLock Identity app has to offer. Get notified on the go. We can detect a wide range of threats and will alert you if we find suspicious activities.† It’s the foundation of all our identity theft protection services. With the mobile app, our patented LifeLock Identity Alert® System† will send alerts directly to your mobile device. Respond to alerts right away. All your alerts, in one place, in your pocket. With the mobile app, not only will you be able to receive alerts† via push notification, but you’ll also be able to respond to them right away. If you tell us that any activity looks suspicious, our agents will be able to help you. Support is one tap away. Our Member Services are just a tap away using the in-app messaging feature. In the event your identity is used without your permission, you can use in-app calling to get in touch with Member Services. Credit score at your fingertips with Advantage or Ultimate Plus. Easy access to credit information with your annual One-Bureau or Three-Bureau credit score. For Ultimate Plus members, not only will you see your credit scores from three credit bureaus, but you’ll also be able to track month-to-month changes to your Equifax credit information1. The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion respectively. Any one bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness. Peace of mind with identity theft monitoring. A convenient way to see all of the ways that we're helping to protect you, including dark web monitoring, fictitious identity monitoring**, court records scanning**, and investment account activity alerts.* ** Available for Advantage and Ultimate Plus membership * Available for Ultimate Plus membership 1 If your LifeLock plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment. How it works Mobile App No one can prevent all identity theft. † LifeLock does not monitor all transactions at all businesses. †† Phone alerts made during normal local business hours. 1 Credit reports, scores and credit monitoring may require an additional verification process and credit services will be withheld until such process is complete. 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