0 COVID-19 Update: Service scheduling and call times may be impacted -See what we're doing Warranty Information BIG BRAND SERVICE WARRANTY (LIMITED) Parts & Labor warranty period – 6 months or 6,000 miles (whichever occurs first). MANUFACTURER’S STANDARD TIRE WARRANTY (LIMITED) If your passenger or truck tires used in normal service become unsafe or unserviceable due to defects in workmanship or materials, the tire will be replaced on a pro-rata basis charging for only the portion of tread warn off, down to the last 1/16 of an inch of tread. Out of round tires are adjustable during the first 10% of the tire’s life only. Road hazards are not covered by this warranty. MANUFACTURER’S STANDARD WHEEL WARRANTY (LIMITED) Custom wheels are warranted for the first year for workmanship and materials defects from time of purchase. CONDITIONS NOT COVERED BY WARRANTIES 1. Premature tread wear out 2. Repairable punctures 3. Improper mounting or dismounting, causing tire failure or damage if not mounted at a Big Brand Tire & Service facility 4. Run flat or tire run in under-inflated condition 5. Defective rims 6. 4WD and AWD replacements other than the warranted tire 7. Misalignment 8. Chain damage 9. Brake failure or other type mechanical problem 10. Abusive driving 11. Accident damage, wreck or collision damage 12. Vandalism, willful or malicious damage These warranties are in lieu of all other warranties expressed or implied. These warranties do not cover and Big Brand Tire & Service shall not be liable for incidental, or consequential damages, including loss of time, road service charges, inconveniences, loss of use of vehicle, loss of revenues, and loss or damage to personal property. Warranty is provided to original consumer purchaser only. Some states do not allow limitation on how long an implied warranty lasts, or limitation, or exclusions, or incidental, or consequential damage, so the above limitations or exclusions may not apply to you. These warranties apply to truck tires and passenger car tires purchased at a Big Brand Tire & Service facility. Warranties will be handled promptly with a replacement tire out of stock. If tire is not in stock a replacement will be ordered and will be available usually within 10 days. If tire is discounted we will substitute a tire of equal quality. Your purchase invoice must be presented at time of warranty adjustment for warranty to apply. These warranties give you specific legal rights, and you may also have other rights which vary from state to state. These warranties do not cover any undertaking, representation, or warranty made by dealers or third parties selling our products beyond the provisions of this warranty. If your trailer tire used in normal service becomes unserviceable due to defects in workmanship or materials within 2 years from date of purchase, it will be replaced on a pro-rate basis charging for only the portion of the portion of the tread worn off, down to the last 1/16 of an inch of tread. ALL TIRES MUST BE RETURNED TO A BIG BRAND TIRE & SERVICE FACILITY AND ACCOMPANIED BY THE ORIGINAL RECEIPT FOR ANY WARRANTY ADJUSTMENT CONSIDERATION. Sign up for our Monthly Email and save Big Submit or Get texted with alerts for our Mobile Deals and Coupons Submit Big Brand Tire & Service Find A Store About Us Contact Us Hot Deals Big Brand Tire & Service Blog Customer Support Team Fleet Services Big Brand Fundraiser See all Tires Terms Of Use Privacy Policy Shipping Policy Tire Warranty Extended Warranty Certificate Big Brand Credit Go Learning Center Covid Automotive Services Tires Oil Changes Brakes Headlights & Taillights Batteries Steering & Suspension Tire Brands Michelin Cooper Pirelli All Wheel Brands American Racing Atx Series Helo Kmc All Careers Available Positions Apply Now Wholesale Dealer Login My Garage About Big Brand Tire History Vision Statement Contact Information Toll Free Sales & Support (866) 779-8473 Stay Connected © Copyright 2021 Big Brand Tire & Service. 14401 Princeton, Moorpark CA 93021