Home Policy Statements Troubleshooting Packaging Repair Contact QCS / IES Corporation 2324 SE 11th Ave Portland, OR 97214 800.541.0852 Packing: Packaging Lab Balances For Shipment: General Instructions: Lab balances can be damaged in transit due to poor packaging. Below are guidelines for packing lab balances, please follow the links for your specific needs (call if you need any further assistance). Top Loader Balances Analytical Balances (units with glass doors) AT -- Packaging and Glass Doors Shop Tip: Shipping Damage: Adds to the cost of any repair but also adds valuable time. UPS, for example, has a five step process for reviewing claims: Damage Reporting UPS Inspection Document Review Authorize Claim Claim Paid A few extra minutes can save a lot time ! Remember: Remove any glass that can reasonably be disassembled & and keep at your location. RMA - Repair Initiation office@iescorp.com