Customer Portal Login or Register Pay Your Bill Start Service Stop Service Close Our Quality is Clear Providing nearly 2 million residents with water of exceptional quality at a reasonable price Read our story This Season Service Disconnections Resume - Payment Plans Available Work Zone Breaks, Leaks, & Active Construction Projects Water Updates Annual Report On Water Quality 2021 June 9, 2021 Annual Report On Water Quality 2020 June 3, 2020 Annual Report On Water Quality 2019 June 3, 2019 View All News & Alerts Straight From the Tap (Winter 2021) November 29, 2021 Scheduled Repair Work for Hiddenbrook Area in Herndon on Nov. 19 November 19, 2021 Notice of Public Hearing November 19, 2021 View All We Are Hiring! "Supplying potable water is an essential human activity, a great responsibility, and a vocation of distinction." - J.B. MANNION FORMER AWWA EXECUTIVE DIRECTOR WORK FOR US Do you know how much of the earth's surface is water? Find the answer and more with our educational resources. Our Resources Contact Us Questions? Visit our FAQs before getting in touch, you may find the answer you're looking for! Headquarters 8570 Executive Park Ave. Fairfax, VA 22031 703.698.5600 (TTY 711) Open weekdays, 8:00am - 4:30pm Customer Service Call Center available weekdays, 8:00am - 6:00pm - 703.698.5800 (TTY 711) 24/7 after-hours - 703.698.5613 (TTY 711) Send us an email Payment Options There are several ways to send payment for your bill, via mail or online. Your payment options Footer menu Privacy Disclaimer Rules & Regulations Careers FOIA Requests Miss Utility / 8-1-1 Customer Portal Login Fairfax Water is exempt from Federal, State and local sales and use taxes (ID # 54-6025290)