Skip to Footer Book a call 0808 278 8318 Get in touch We're here to help you realise your dreams. See below for the best ways for new and existing clients to contact our friendly team. New clients Speak to one of our experts today to see if we can help you with your finances. Call us 0808 278 8318 We’re available Monday to Friday, 9am–5pm, excluding bank holidays. Calls may be monitored and recorded and call costs may vary depending on your service provider. ___________________ Email us client.info@spw.com Our team will get back to you as soon as they can. Email is not a secure method of communication, so please do not include personal information in any emails you send to us. Existing clients If you are an existing client you can contact your regional hub directly using the phone numbers below. Bristol 0117 457 6978 Cambridge and East Anglia 01223 739790 Cardiff 029 2105 5398 London 0207 031 6057 Midlands 0121 393 4582 North West & North Wales 0161 513 2989 Oxford 01865 502156 Scotland & Northern Ireland 0131 376 1815 South East 01483 357746 South West 01392 304902 Yorkshire & North East 0113 486 2917 Schroders Personal Wealth (ACD) clients Call us +44 (0) 344 822 8910 We’re available Monday to Friday, 9am–5:30pm, excluding bank holidays. Calls may be monitored and recorded and call costs may vary depending on your service provider. ___________________ Email us schroderspw@linkgroup.co.uk Email is not a secure method of communication, so please do not include personal information in any emails you send to us. Making a complaint We understand that sometimes we can get things wrong. If you have a complaint, please use the details below to find the best way to communicate this: Schroders Personal Wealth Advised Clients Contact your adviser Write to us at Complaints, Schroders Personal Wealth, 1 City Square, Leeds, LS1 2ES, or You can also email us at complaints@spw.com Further information about our complaints process can be found in our current guide which you can download here. Schroders Personal Wealth (ACD) clients Write to us at Complaints Team, Schroders Personal Wealth (ACD) Limited, PO Box 560, Darlington DL1 9ZB, or You can also email us at schroderspw@linkgroup.co.uk Further information about our complaints process can be found in our current guide which you can download here. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. Their website address is: www.financial-ombudsman.org.uk Media enquiries For press and other media enquiries, please contact: Charlotte Banks +44 (0) 7764 747818 charlotte.banks@spw.com Please be aware – scams and fraud Unfortunately scams and attempted frauds through phone calls and emails claiming to be from a Schroders Personal Wealth representative do sometimes occur. You may be contacted by people claiming to be from Schroders Personal Wealth who will try to persuade you to invest with them. They may offer you advice over the telephone, request payment from you, or email you links to either bogus or legitimate Schroders Personal Wealth websites to try and gain your confidence. More information on what to look out for and what you can do can be found here. You can also use the FCA ScamSmart website to verify an investment firm and get tips on how to identify investment scams. If you do receive a solicitation using the Schroders Personal Wealth name and you have any concerns, please contact our Information Security Team at emailscams@spw.com before you take any action. If you believe you have been the victim of fraud, please contact our Fraud and Financial Crime Team at fraudandfinancialcrime@spw.com. Our locations We're a national business with a local approach to client service. We have a network of regional hubs throughout the country to provide you with the support you need. You can find your nearest hub using the interactive map below. Keyboard shortcuts Map data ©2021 GeoBasis-DE/BKG (©2009), Google, Inst. Geogr. Nacional, Mapa GISrael Terms of Use Tap into some of the finest minds in the business Our regular newsletters are packed with food for thought. Sign up for expert views and opinions, and choose which areas of financial planning and investment you’d like to hear about. First name Last name Email This site is protected by reCAPTCHA and the Google privacy policy and terms of service apply. Sign up What we do How it works Our advisers Pricing Accessibility FAQs Contact us Careers Wealth Platform Media Centre Fraud Responsible business Follow us here: © 2021 Scottish Widows Schroder Personal Wealth Limited Legal information Modern Slavery & Gender Pay Cookies Privacy Security Terms & conditions Common reporting standard Funds documentation Share dealing Important information: Schroders Personal Wealth is a trading name of Scottish Widows Schroder Personal Wealth Limited. Registered Office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales No. 11722983. Authorised and regulated by the Financial Conduct Authority under number 830170. Claims may be protected by the Financial Services Compensation Scheme. 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