CITY UTILITIES POLICE FIRE LIBRARY PARKS & REC AIRPORT Open Search City of Winter Haven About Rates Conservation Contact Service Map About Winter Haven Water Customer Service Payments /UTILITIES/ABOUTWINTER HAVEN WATER CUSTOMER SERVICE PAYMENTS PAY UTILITY BILL Tips for logging into your account: Have your log in information and password readily available. First Time Users need to register their account Click Here Tired of making payments every month? Log in online to sign up for auto payments. You can select your payment method and pick your payment date. Each month, you will receive emails confirming your payment. OTHER WAYS TO PAY: Call Payment Services at (863) 291-5688. You will need your account number and credit card number to pay. This service is available 24/7. Mail in a check or money order with your bill stub. Make sure to write your account number on your payment. Drop your check or money order in the drop box at the west end of our parking lot. Make sure to write your account number on your payment. No cash please. Visit us in person. We accept cash, credit/debit cards, checks and money orders. Forms of Payment Accepted: Cash, Checks, and Money Orders Please be aware payments made through your online banking bill pay and Third-party vendors are not affiliated with the Winter Haven Water and may require additional processing time. Utility accounts will not be credited with payment until funds are received by Winter Haven Water. LOCATIONS Payment Services 551 Third St NW Winter Haven, Florida 33881 GET DIRECTIONS Contact Information Phone: (863) 291-5688 Fax: (863) 298-5499 Hours of Operation Monday, Tuesday, Wednesday & Thursday 7:30 a.m. - 5:30 p.m. Friday 7:30 a.m. - 5:00 p.m. STAFF Amanda Wisham Customer Service Manager awisham@mywinterhaven.com Kyle Reeves Assistant Customer Service Manager kreeves@mywinterhaven.com Customer Service Winter Haven Water Account Services uafsdivision@mywinterhaven.com About Career Opportunities Administration Winter Haven Water Customer Service Winter Haven Water Customer Service Payments Field Services Maintenance Water Plants Wastewater Treatment Plants Cross Connection Control Reuse Water Program Fats, Oils, and Grease City of Winter Haven Community Residents Business Government Events News CITY UTILITIES POLICE FIRE LIBRARY PARKS & REC AIRPORT Facebook Twitter CITY HALL: 451 Third St. NWWinter Haven, FL TEL: (863) 291-5600 © 2021 City of Winter Haven, Florida. Accessibility / Email Disclaimer / Site Usage Policy Select Language العربية 简体中文 English Français Deutsch Kreyol ayisyen Italiano Português Español Svenska