Property management experts. With over 30 years' experience, we're one of the leading property management companies in the South East. With a flexible approach to suit the needs of our clients, we provide property management expertise in the residential, commercial, and retirement sectors. We work with developers, Resident Management Companies, Right to Manage Companies, housing associations, investors and commercial landlords. Did you know...? We’re currently managing more than 6,100 properties on over 200 developments throughout London and the South East. We’re a subsidiary of Clarion Housing Group, the largest housing group in the UK. Our aim is simple - to provide the level of service that reassures our clients that their property is in safe hands. We believe we have the winning formula to do just that. Supporting Communities Instead of distributing our profit to a group of shareholders, 100% goes directly via Gift Aid to Clarion Housing Group where it is re-invested in the provision of affordable housing, helping build communities where they are most needed. Clarion Housing Group works hard to tackle the housing crisis by building new affordable homes. They put vital resources into local neighbourhoods and communities. Last year, our Gift Aid contribution helped put hundreds of people into new jobs and apprenticeships, and funded over 200 community support projects. Meet the Team In addition to our highly responsive Property Services Desk and Customer Accounts Team at our head office (near Godalming in Surrey), we have a strong team of experienced field-based Property Managers overseeing our clients’ requirements. To find out more about the team that could be looking after your property... Lorraine Murphy Managing Director With over 30 years of property experience including 20 years in retirement property management, Lorraine heads a dedicated team focused on delivering excellent customer service. Lorraine regularly attends and participates in industry discussions and round table events. She has also recently championed the review of the new government approved Private Retirement Housing Code of Practice. Lorraine leads the Grange Senior Management Team (SMT). Contact number: 01483 411705 Email Lorraine on: Lorraine.Murphy@grangemanagement.com Nina McGregor Head of Marketing and Acquisition Contact number: Email Nina on: Richard Smith Operations Manager With a degree in Building Surveying and a wealth of experience in both new-build and converted residential and retirement property management, Richard heads-up the technical and operational side of the business. With responsibility for managing day-to-day service delivery and overseeing the work of the property and regional divisions, Richard has experience with a wide range of schemes from single retail units to developments containing thousands of homes. Richard is a member of the IRPM (Institute of Residential Property Managers). Contact number: 01483 411708 Email Richard on: richard.smith@grangemanagement.com Trudie Hudson Head of Residential With over 20 years experience within the property industry ranging from lettings management, new build development and ten years within property management, Trudie has overall responsibility for the residential portfolio and is proud to lead a team committed to delivering first class customer service. Trudie has experience managing a wide variety of mixed-tenure developments working closely with developers and our customers. Trudie is an Affiliate of the IRPM. Contact number: 01483 411718 Email Trudie on: trudie.hudson@grangemanagement.com Rosemarie Barnes Head of Retirement With 17 years of leasehold property management experience under her belt, Rosie boasts an unrivalled record in excellent customer service. Passionate about our customers and about Grange, she believes that every resident deserves to thoroughly enjoy the pleasure of living in a Grange-managed property and works tirelessly, with the support of her team, to ensure that happens. Contact number: 01672 512279 Email Rosemarie on: rosemarie.barnes@grangemanagement.com John de Cruz Head of Customer Accounts Having joined Grange in 2008, and with over thirty years accounting experience, John has extensive knowledge in the QUBE management system, reducing service charge debt, and implementing new accounting procedures. He leads an enthusiastic and highly professional accounts team that continually strives to improve the quality of budgets and accounts information for our customers. Contact number: 01483 411703 Email John on: john.decruz@grangemanagement.com Chris Bath Property Services Manager With over 35 years professional experience in purchasing, facilities and leasehold management, Chris has a wealth and depth of knowledge enabling him to add value to all facets of the business. A member of the British Institute of Facilities Management, Chris has a 'can-do, common sense' approach and leads a dynamic team responsible for planned and reactive maintenance, health and safety, major service contracts and much more. Contact number: 07976 009505 Email Chris on: chris.bath@grangemanagement.com Patrick McHale Senior Commercial Property Manager Patrick is a fellow of the Royal Institution of Chartered Surveyors (FRICS) with over 25 years of experience in the property industry. He has acted on behalf of a broad range of clients throughout his career including Private Investors, Family Trusts, the Crown Estate and charitable organisations. Patrick specialises in rent reviews, lease renewals, lease re-gearing, disposals and acquisitions on retail, office and industrial properties. Patrick and his colleagues in the Commercial Property Management Department pride themselves in offering to their clients a broad and bespoke Property Management Service. Contact number: 01483 411711 Email Patrick on: patrick.mchale@grangemanagement.com Meet the rest of the team Click here to see the full team Latest News Latest news from Grange, including property management and leasehold issues that could affect you. Contact Us There are a variety of ways to contact us. We look forward to hearing from you. Services Find out more about the variety of flexible services we provide to residential, commercial and retirement clients. 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