Goods In Q. How do I make a booking? If you wish to deliver goods to Chiltern Cold Storage Group, please email bookings@chiltern.co You will need to include certain delivery information including: PO number Product description Quantity of goods Temperature You will then be issued a unique booking reference number that will need to be quoted when delivering to our premises. Q. How does the company ensure the quality of goods being delivered into store? Upon arrival at Chiltern all delivery vehicles are checked to ensure they are clean, free from odours that could cause taint and free from any potential contaminate. All deliveries are off loaded and inspected in the enclosed loading bay. Product temperature checks are taken from the back, middle and front of the load. The receipted goods target temperature is 0 to + 3°C for chilled goods and -18°C or below for frozen. A goods receipt form is completed recording the following: Customers product code Use by date Quantity Product description Unique pallet number Any damage Outer packaging clean and dry Goods are moved into the chill or frozen chamber and located in pallet positions within the racked arrangement. All information will then be entered into the computerised stock control system. If a delivery does not meet one or more of the above criteria at any point the customer/owner of the goods is contacted immediately and advice sought as to whether to accept or reject all or part of the delivery. Q. Are goods for despatch checked for quality prior to being despatched? All collecting vehicles are inspected prior to loading to ensure they are clean, free from odours that could cause taint and free from any potential contaminates. The state of the vehicle is then recorded on the dispatch paperwork. If the vehicle is considered unsuitable for loading the customer/owner of the goods is contacted immediately and advice sought on what action to take. Products are loaded quickly and taken directly from the chamber and placed onto the vehicle to prevent temperature abuse, all carried out on a sealed loading bay. All products are inspected upon loading to ensure they are: Correctly coded Within the appropriate depot life and shelf life requirements Correct quantity Safely stacked or palletised The correct temperature Showing 1 to 3 of 3 (1 Pages) OUR SERVICES Frozen, Chilled & Ambient Warehouses Secure and Bonded Warehousing THE COMPANY About Us Our Purpose, Vision and Values Our Services Quality / Accreditations FAQs Join Our Team Contact / Find Us INFORMATION Site Map Cookies Privacy Policy Terms & Conditions Environmental Policy Accessibility © Copyright 2021 Chiltern Cold Storage. Company No. 0301822. All rights reserved. Registered Address: Shrewsbury Avenue Woodston Industrial Estate Peterborough, Cambridgeshire, PE2 7LB Telephone: +44 (0)1733 731 300 Fax: +44 (0)1733 394 488 Email: info@chiltern.co Close Without them, this site would not function correctly or be able to collect information to make your experience better. By continuing to use this site, you are allowing us to place cookies onto your computer. View our Cookie Policy for more information.