Experience Parks Accommodation Camping & Touring FAQs Special offers Find a Holiday My Account Cookies Policy This Cookies Policy sets out the basis on which we, Golden Coast Sporting Villas Limited, use cookies and similar technologies on or in relation to our website, www.woolacombe.co.uk (our website). This Cookies Policy is effective from 22 May 2018. ‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled About cookies. For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies. Contents About cookies Types of cookies used Essential cookies Non-essential cookies Web beacons Facebook Pixel How to accept or reject cookies Copyright, credit and logo About cookies What are cookies? Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information. Essential and non-essential cookies Cookies can be classified as either ‘essential’ or ‘non-essential’. Essential cookies: these are cookies that are either: used solely to carry out or facilitate the transmission of communications over a network; or strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested. Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies). Session and persistent cookies Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser. Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser. Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first. First and third party cookies Cookies can be classified as ‘first party’ or ‘third party’. First party cookies: these are cookies placed on your device by our website domain. Third party cookies: these are cookies placed on your device by third party website domains. If you require further information about cookies in general, please visit www.allaboutcookies.org Types of cookies used First party cookies Name Use Duration *session id* This is an essential part of our website which is used to authenticate users on the website. If we did not have this cookie installed then if another user changes a page, then it would also change on your browser too. Session userid We use this to ensure that our website functions correctly as you browse through our website including when you search for availability and prices. If we did not have this cookie on the website, or if you block it by not allowing cookies or browsing in a private window, then you will not be able to book a holiday on our website. Session adcode This is used to track a campaign code you have used from an offer we sent to you. 30 days adhits We use this to track how many times a user visits the website. 30 days vid We use this to determine your preference on enabling and disabling the full screen videos used on our website. 1 days Third party cookies Name Use Duration Bing We use Bing cookies to help us work out how many people who click on our ads end up purchasing our products. We also use Bing cookies to ensure we show customers the correct ads online that are most suited to them. 30 days Google Like Bing, we use Google cookies to help us work out how many people who click on our ads end up purchasing our products. We also use Google cookies to ensure we show customers the correct ads online that are most suited to them. 30 days DoubleClick We use DoubleClick cookies to allow us to serve our adverts online. We use cookies to analyse our visitors' behaviour on our website and see how they ended up at our website. We also use them to see how our visitors are using our website and to improve our online experience. Up to 2 years Facebook We use Facebook cookies to help understand the performance of the Facebook ads we are delivering. By understanding this we can ensure that we show ads that are more tailored to customers and that they are having a better experience on and off Facebook. 30 days Twitter We use Twitter cookies to help us deliver ads, determine if they are performing and ensure that our ads are as targeted as possible on and off Twitter. 30 days Optimizely We use Optimizely cookies to ensure we provide visitors with the best user experience on our website by testing slightly different layouts of our website pages. We collect these cookies for longer durations than normal cookies as we want to ensure that if visitors have seen a test variation of our website that they will have the same user experience the next time they return. From a few seconds to several years Google Analytics We use Google Analytics cookies to help us analyse the effectiveness of our website. Google Analytics cookies allow us to see things like the pages our visitors view and the most common user journeys they take. We then use this information to determine how we can improve our website experience in the future. 30 days Essential cookies These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website: first party session cookies to identify and authenticate you when you log into our website so you do not need to repeatedly enter your login information. These cookies are: sessid first party session and persistent cookies as listed above. Legal basis for processing: we process information about you contained in or obtained from essential cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation. Legitimate interests: ensuring our site functions properly and providing you with online services you have requested. How to opt out of essential cookies Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly. You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected. For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookies. Non-essential cookies We use the following types of non-essential cookies on our website: Functional cookies Analytical (or performance) cookies Targeting (or advertising) cookies Functional cookies These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website: third party persistent cookies to recognise you when you use our live chat service. These cookies are: _cfduid, _gid, _ga, _tawkuuid, ss, twakUUID. These cookies expire after 30 days. third party persistent cookies to improve our website’s appearance our website and personalise it for you, including adjusting the lock of our website and testing alternative ways of displaying our website. These cookies are: _hstc, _ga, hubspotuk, intecom-lou-c5ke8zbr, mp_hj_mixpanel, optiimzelyBuckets, optimizelyEndUserId, OptimizelySegements. These cookies expire after 30 days. How to opt in or out from functional cookies See the section below entitled How to accept or reject cookies Processing information about you contained in or obtained from functional cookies Legal basis for processing: we process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We will only process such personal information if you have consented to us placing cookies on your computer or device. Legitimate interests: improving your website experience and providing or enhancing the website functionality you have requested and analysing information about users of our website live chat service. For further information on how we use the information gathered from our use of functional cookies, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy Analytical (or performance) cookies Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website: We use Google Analytics cookies on our website. Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address), the type of device you used and what purchasing actions you took. The Google Analytics cookies used on our website are: Google, Google Optimize and Google Analytics. These cookies are persistent cookies. These cookies expire after 30 days. The information we collect using analytical cookies is collected on an anonymised basis. More information Google Analytics cookies are classified as first party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245 For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners/ How to opt in or out from analytical cookies See the section below entitled How to accept or reject cookies To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout Processing information about you contained in or obtained from analytical cookies Legal basis for processing: we process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy Targeting (or advertising) cookies Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. For information on third party targeting or advertising cookies we use on our website, please see the section below entitled Third party cookies. How to opt in or out from advertising cookies See the section below entitled How to accept or reject cookies Processing information about you contained in or obtained from advertising cookies Legal basis for processing: we process information about you contained in or obtained from advertising cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: displaying advertisements to you about our products and services. For further information on how we use the information gathered from our use of advertising cookies, including [automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy Third party cookies Third parties use cookies to analyse your use of our website and/or to display advertisements to you and for advertisement conversion tracking such as Google AdWords and Google Analytics. Third party cookies used in relation to our website include: - Third party advertisement cookies. Bing uses cookies to display advertisements to you on other websites based on your interests and behaviour and to measure their effectiveness. You can find out how Bing uses your information and how they use cookies by accessing their privacy policy at https://advertise.bingads.microsoft.com/en-gb/resources/policies/privacy-and-data-protection-policies and their cookies policy at https://advertise.bingads.microsoft.com/en-gb/resources/policies/microsoft-bing-ads-privacy-policy. These cookies are: MUID, NAP, ANON, SRCHD, SRCHUID, SRCHUSR. These cookies expire after 30 days. - Google AdWords cookies to track whether you have come to us via an advertisement we have placed on a search engine results page or elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using and AdWords tracking or conversion cookies. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where. - Google remarketing cookies to display advertisements to you about our goods and services across the internet, including on other websites you visit. Google uses cookies to display advertisements to you about our products and services on other websites and locations across the internet based on the fact that you have visited our website. Google may also display other advertisements across the internet to you about third party services using the Google AdSense network, although this is beyond our control. For more information about Google remarketing, click here: https://support.google.com/adwords/answer/2453998?hl=en More information For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: https://www.google.com/policies/technologies/types/ For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/ How to opt in or out from third party cookies See the section below entitled How to accept or reject cookies Processing information about you contained in or obtained from third party cookies Legal basis for processing: we process information about you contained in or obtained from third party cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interests: the purposes for which we use the third party cookies as described above. For further information on how we use the information gathered from our use of third party cookies, including automated decision making and profiling, please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy Other technologies Web beacons We and any marketing companies we use also embed web beacons in our marketing emails and on our website. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them. Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server). How to opt in or out See the section below entitled How to accept or reject cookies Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interest: analysing the effectiveness of our email marketing campaigns. For further information on how we use the information gathered from our use of web beacons[, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy Facebook Pixel We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website. Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here: https://www.facebook.com/about/privacy How to opt in or out See the section below entitled How to accept or reject cookies Legal basis for processing: we process the information we gather from the use of web beacons in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). Legitimate interest: analysing the effectiveness of our advertisements on Facebook. For further information on how we use the information gathered from our use of Facebook Pixel, including automated decision making and profiling please see the section entitled Our use of automated decision making and profiling in our privacy policy, which is available here: Privacy Policy How to accept or reject cookies There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below: You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable. You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies. You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org Accepting or rejecting cookies Browser settings You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers: Google Chrome: https://support.google.com/chrome/?hl=en-GB#topic=9796470 Mozilla Firefox: https://addons.mozilla.org/en-GB/firefox/ Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies. Existing cookies To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so. Google Adsettings You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by: unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue). Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996 Google Analytics Opt-out Browser Add-on You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout Web beacons You can opt in to us using web beacons in our marketing emails by signing up to receive our emails. You can opt out of our use of web beacons in our marketing emails by unsubscribing from our email offers. Facebook Pixel You cannot block Facebook Pixel directly through our website but if you wish to block Facebook Pixel in your browser, please see the next section: Disconnect for Facebook You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here: For Chrome: https://chrome.google.com/webstore/detail/disconnect-facebook-pixel/nnkndeagapifodhlebifbgbonbfmlnfm?hl=en For Firefox: https://addons.mozilla.org/en-GB/firefox/addon/facebook-disconnect/ European Interactive Digital Advertising Alliance Tool You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option. Copyright, credit and logo This Cookies Policy is based on a template provided by GDPR Privacy Policy. For further information, please visit https://gdprprivacypolicy.org The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. Where we display the GDPR Privacy Policy logo on our website, this is used to indicate that we have adopted a privacy policy template provided by GDPR Privacy Policy as the basis for this Privacy Policy. About us Reviews Contact us Careers Payments Blog Book with confidence Your money and plans are protected Find out more Now you'll never miss a deal Subscribe to receive our latest special offers Sign up Sign up to receive marketing communication from Woolacombe Bay Holiday Parks. You can opt out at any time by using the unsubscribe link in our emails. We will use your information inline with our privacy policy. © Woolacombe Bay Holiday Parks 2021 | Accessibility | Cookies | Privacy policy | Sitemap | Terms and conditions