WE EXTEND EXCHANGES, SIZE OR COLOUR, UNTIL 10 JANUARY 2022. Register 0 WOMAN MAN KID GENUINS X MARIA F. RUBIES ETHICAL COLLECTION THE FINISHER Privacy Policy In accordance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data (hereinafter "LOPD") and its implementing regulations, as well as the provisions of Law 34/2002 of 11 July, Services of the Information Society and Electronic Commerce, we inform you that personal data supplied by users through our registration forms while browsing through our Web sites, will be incorporated into a file of personal data which is responsible GENUINS FACTORY S.L., with NIF number B-54744222. GENUINS' contact details are as follows: - Postal address: Customer Service, C/ Juan de la Cierva, number 64, C.P. 03203, Elche Parque Industrial (Alicante). - Phone: +34 965 685 444 - E-mail: contact@genuins.com The user accepts that all his personal data will be transferred in full to Aplazame from the moment the user has initiated the contracting of the deferred payment service offered by Aplazame at the time of choosing the form of payment. This acceptance extends to any third parties that may need to access the files for the proper performance of the contract. The interested party is informed that GENUINS has appointed a Data Protection Delegate to whom he can bring any matter concerning the processing of his personal data. The interested party may contact the Data Protection Delegate through the following contact details: contact@genuins.com, postal address: C/ Juan de la Cierva, number 64, C.P. 03203, Elche Parque Industrial (Alicante). GENUINS FACTORY S.L. recognizes the importance of protecting the privacy of the user of the website www.genuins.com, for which it has developed a Policy of Protection of Personal Data that it puts in its knowledge, so that the User freely and voluntarily decides if it wants to facilitate to GENUINS FACTORY S.L. the personal character data that can be required or be obtained on the occasion of its use of the services offered in the website. GENUINS FACTORY S.L. reserves the right to unilaterally modify, at any time and without prior notice, its Personal Data Protection Policy for the improvement of security or, where appropriate, to adapt it to the legislation in force at any time. To modify the data you have provided, you can send an email to contact@genuins.com. This privacy policy has been updated in May 2018. 1 GENERAL INFORMATION GENUINS FACTORY S.L. company domiciled in Elche Parque Industrial(Alicante), Juan de la Cierva, number 64 and C.P. 03203, with C.I.F. B-54744222 (from now on "GENUINS") is the owner of the website located in the domain name www.genuins.com (the "Website") The present Privacy Policy is only applicable to the Website, understanding as such all the pages and sub-pages included in it, GENUINS declining any responsibility for the different policies of privacy and protection of personal data that may be contained in the web pages that can be accessed through the hyperlinks located in this Website and not directly managed by GENUINS. 2 COLLECTION OF PERSONAL DATA In accordance with the provisions of the LOPD and its implementing regulations, GENUINS informs users that the data they provide through the Website will be incorporated into an automated file duly registered with the Spanish Agency for Data Protection, for which GENUINS is responsible. These data will be processed for the purpose of managing relations with the users of the Website. These personal data may also be processed for the purpose of generating user profiles and sending them, by electronic, postal and telephone means (including alerts by SMS, or other similar messaging means), personalized commercial information that may be of interest to them regarding the products or services related to those offered by GENUINS, provided that they have previously given their consent, as well as participating in satisfaction surveys. The personal data collected through the Website will not be transferred to any third party, except in specific cases where such transfer is covered by the LOPD and may only be accessed by the staff of GENUINS, as well as those third parties who provide services to GENUINS related to the above purposes. Users must notify GENUINS of any change in the data provided, responding in any case of the veracity and accuracy of the data provided at all times. GENUINS will try to diligently verify the veracity of such data, reserving, where appropriate and without prejudice to other actions that may correspond, the right not to register or to terminate those users who provide false or incomplete data. Such prior verification does not imply in any case the assumption by GENUINS of any responsibility for damages that may arise from the falsity or inaccuracy of the data provided, for which the user alone is responsible. GENUINS guarantees that they have adopted the legally required levels of security for the protection of personal data, and has installed all the means and measures of a technical, personal and organisational nature at its disposal to guarantee the confidentiality, integrity and quality of the information, as well as to avoid the loss, misuse, alteration, unauthorised access and theft of the personal data provided. 3 USERS' RIGHTS Users of the website are entitled to exercise their rights to access, rectify, cancel and oppose the use of their personal data in accordance with the legal and regulatory provisions on the protection of personal data. The exercise of these rights consists of sending a written and signed request to the e-mail address contact@genuins.com with the following information: name and surname of the User, address for the purpose of notifications, photocopy of the National Identity Document and reference "Personal data protection". WHAT DATA WE COLLECT We collect personal data such as: Identification data: Name and surname, name of your company or user name. Contact details: email, billing address, your company's billing address and telephone number Transaction data: may include details about your payments and other details about purchases you have made at www.genuins.com Technical data: login data, internet protocol address, browser type and version, browser plug-in type and version, time zone configuration and location, operating system, platform and other technology you use on the devices you access the website with. Profile data: Your username and password, purchases, orders, interests, preferences, comments and responses to surveys in which you have participated. Usage data: information about how you use our website, products and services. Marketing and communication data: your preferences for receiving our marketing communications and communication preferences. We may also process aggregate data from your personal data, data that does not reveal your identity and as such is not personal data, e.g. review of usage data to calculate the percentage of website users using a specific feature of the site. If these data are linked to your personal data, they will be treated as personal data, as mentioned above. Sensitive information. We do not collect data from you that involve sensitive information, i.e. data about your race, religion, ethnic origin, religious or political beliefs, philosophical beliefs, sexual orientation or trade union membership, health-related information or genetic and biometric data. We also do not collect information about criminal offences or convictions. HOW WE COLLECT YOUR PERSONAL DATA. We collect your data through different methods: - Direct interaction. You provide us with data when you fill in forms on www.genuins.com, otherwise or when you communicate with us by post, telephone, mail or other means, when: - Create a user account - You place an order on the web - You subscribe to our Newsletter. - You request some type of information, about products, points of sale, etc. - You participate in raffles, promotions or surveys. - Automated interaction. As you use our website, we may automatically collect data about your computer, browsing actions and site usage patterns. We collect this data through the use of cookies, server logs and similar technologies. See our cookie policy for more information. - Through third parties or publicly available sources. We may receive personal data from you through third parties and public sources such as: Web analytics providers such as google, outside the EU. Advertising media such as Facebook, outside the EU. Search information providers such as Google, outside the EU Financial and transaction data of technical, payment and delivery service providers HOW WE USE YOUR PERSONAL DATA. We will only use your personal data when permitted by law, the most common use of personal data is - The data required to place an order at www.genuins.com - When necessary for our legitimate interests (or those of third parties) and your interests and rights do not override those interests. - Those necessary to comply with a legal or regulatory obligation. You have the right to withdraw your consent for use at any time by sending an email to contact@genuins.com . Purposes of processing your personal data. We describe the ways in which we will use your personal data and the legal reasons for which we will process such data. Also what is our legitimate interest when it is relevant. We may process your personal data for various legal reasons depending on what it is being used for. Please send an email to contact@genuins.com if you need more information. Purpose: To register as a new client Data type: identity and contact Legal basis: Formalize the contract due Purpose: To process and ship your order, manage payments, collect and recover money owed to us. Data type: identity, contact, financial, transaction, marketing and communication. Legal Basis: To enter into a contract or agreement, which is necessary for our legitimate interests to raise money owed to us. Purpose: Manage our relationship, receive notification of possible changes in our privacy policy. Type of data: identity, contact, profile, marketing and communication Legal basis: To formalize the contract due, to fulfill our legal obligations, for our legitimate interests to keep our records updated and to study the use of products by our customers. Purpose: To participate in raffles or surveys. Type of data: identity, contact, profile, use, marketing and communication Legal Basis: To formalize the due contract, to fulfill our legal obligations, for our legitimate interests to keep our records updated and to study the use of products by our customers, to be able to develop them and to create new ones. Purpose: To manage and protect our company and website, (including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting). Data type: identity, contact and technical. Legal basis: Legitimate interests, continuation of business, provision of management and information technology services, network security, to prevent fraud and in the context of a reorganisation of the company. Necessary to fulfill our legal obligation. Purpose: To deliver interesting content and advertisements, to be able to measure and understand the effectiveness of advertising actions. Data type: identity, contact, profile, use, marketing and communication, technical. Legal basis: For our legitimate interests to keep our records updated and study the use of products by our customers, to be able to develop them, to grow our business and to improve the marketing strategy. Purpose: Use of data analysis to improve our website, products, marketing, customer relationships and UX. Type of data: technical and usage. Legal basis: For our legitimate interests to define type of customers for the products, keep the site updated and relevant, develop the business and improve marketing strategies. Purpose: To make recommendations and suggestions about products that may be of interest to you. Data type: identity, contact, technical, use and profile. Legal basis: For our legitimate interests in developing new products and growing the business. Marketing communications. You will receive communications from GENUINS if: - You requested information or placed an order. - If you provided your data and checked the box to request and authorize the sending of newsletters. - In any case, as long as you have not requested to stop receiving such communications. - If we need to share your personal data with third parties for commercial purposes, we will obtain your consent beforehand. You can request that we stop sending you communications at any time by sending an email to: contact@genuins.com. If you choose not to receive further communications, this will not apply to personal data you have provided after making a product purchase on our website, to leave your review or other services or transactions to conform to legal requirements. Change of purpose. We will only use your data for the purposes for which we collect it, unless we believe it is reasonable for us to use it for another reason and the reason is compatible with the initial purpose and always within the limits of the law. If we need to use your personal information for a purpose other than the one for which we originally collected your data, we will notify you and explain the legal reason for doing so. DISCLOSURE OF YOUR PERSONAL DATA. We may need to share your data with the companies listed below for the purposes listed above: IT and systems administration service providers - Google Analytics. Web analytics service provided by Google Inc. Google Analytics uses cookies (text files placed on your computer) to help genuins.com analyze how users use the site. The cookie about your use of genuins.com (including your IP address). It will be directly transmitted and archived by google on the servers in the USA. - Hosting: Shopify Inc. located at 150 Elgin Syreet, Ottawa ON, K2P1L4 processes the data for the purpose of performing its hosting services www.genuins.com -Web platform: Shopify Inc. located at 150 Elgin Syreet, Ottawa ON, K2P1L4 processes the data for the purpose of providing its platform services to www.genuins.com. - Email Marketing: Mailchimp, located in Ponce de Leon Ave NE, Suite 5000 - Atlanta, GA 30308 USA, hosted by the EU Privacy Shield, processes data for the purpose of performing its email marketing services at www.genuins.com. - Others: Professional advisors, such as managers, lawyers, auditors and insurers who provide consulting, advisory, banking, legal, insurance and accounting services. - Third parties to whom we sell, transfer or merge parts of our business. We require that all those to whom we transfer your personal data respect the security and treat them according to the law. We only allow such third parties to process your personal data for specific purposes and in accordance with our instructions. INTERNATIONAL TRANSFERS. Some of GENUINS' service providers are located outside the European Economic Area, so the processing of the personal data you provide will involve a transfer of data outside the EEA. Countries outside the European Economic Area (EEA). They do not always provide the same levels of protection for your personal data, so European legislation has prohibited the transfer of personal data outside the EEA unless the transfer meets certain criteria. Whenever we transfer your data outside the EEA, we endeavour to ensure a similar level of data security by ensuring that at least one of the following measures is met: - We only transfer your personal data to countries that the European Commission considers to provide an adequate level of protection of personal data. - When we use certain service providers, we may use specific contracts or codes of conduct or certification schemes approved by the European Commission that provide the same protection for personal data as in Europe. - When we use U.S.-based providers, we may transfer data that is part of the EU-US Privacy Shield, which requires that they provide similar protection to personal data shared between Europe and the U.S. If none of the above warranties are available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent or request further information about our mechanism for transferring data outside the EEA at any time by sending an email to contact@genuins.com DATA SAFETY We have implemented the necessary security measures to prevent your data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. We also limit access to your personal information to those employees, agents, consultants, etc., who have a business need to know it. They will only handle your personal data according to our instructions and will be subject to a duty of confidentiality. We have implemented procedures to deal with any suspected personal data breach and will notify you and any relevant regulatory body if it occurs. DATA RETENTION. We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including meeting legal, accounting or reporting requirements. In determining the appropriate period to retain your personal data, we take into account the amount, nature and sensitivity of the data, the potential risk of harm from the unauthorized use or disclosure of your personal data, the purposes for which we collect your data and whether we can achieve those purposes through other means, and applicable legal requirements. By legal mandate, we must maintain basic information about our clients for 6 years after they cease to be clients for tax purposes. In certain circumstances, we may make your data anonymous for the purpose of statistical research, in which case we may use this information permanently without notice. YOUR LEGAL RIGHTS. Your rights under the Personal Data Protection Act are - Request access to your personal data. - Request the correction of your personal data. - Request the deletion of your personal data. - Request the transfer of your personal data. - Right to withdraw consent. - In certain circumstances and for reasons related to your particular situation, you may request your right to the portability of the data. If you wish to exercise any of these rights, please send an email to contact@genuins.com. Furthermore, in case any of your rights have been violated, the interested party has the right to file a complaint with the Spanish Data Protection Agency (AEPD), in C/ Jorge Juan, 6, 28001-Madrid or through the AEPD's electronic headquarters: https://sedeagpd.gob.es/sede-electronica-web/ We may need to ask you for specific information to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We may also contact you to request more information regarding your request to make our response quicker. We try to respond to any request within approximately one month, occasionally it may take us longer if your request is more complex or there are several requests, in this case we will notify you and keep you updated. THIRD PARTY LINKS. This website includes links to third party websites, clicking on them or enabling those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. 4 USE OF COOKIES The Website uses cookies for the purpose of providing certain services and features, as well as to help users improve their online experience. You can find more information about this in our Cookie Policy. COOKIE POLICY In compliance with Royal Decree Law 13/2012, of 30 March, which modifies the Law on Information Society Services, and relating to the use of cookies on websites; GENUINS FACTORY S.L. informs you that this website uses cookies to measure and analyse website traffic, to facilitate your experience as a user and to offer you a better service. It is part of the Privacy Policy of the Website www.genuins.com (hereinafter the "Website"). If you continue to browse, we believe that you accept and consent not only to our Privacy Policy but also to the use of cookies used on this website, which are described below. Definition and functions of cookies A cookie is a small text file that a website places on your computer, phone or other device with information about your browsing on that website. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or his/her computer and, depending on the information they contain and the way he/she uses his/her computer, they can be used to recognize the user, make browsing easier and more comfortable, without damaging his/her computer. What are cookies used for on this website? The main objectives of our cookies are to improve your browsing experience. They are an essential part of the way our website works, since through cookies we obtain information about the way you use our contents. To do this, we use our own and third party cookies, which enable us to analyse users' browsing. All the information we obtain through cookies allows us to personalize the contents according to your interests but, in no case, do our cookies allow us to obtain personal data, nor can they read data or other cookies that exist on the user's computer. In this regard, we only have access to the personal information you provide through the contact forms. . Specifically, our cookies provide us with the following information: . - The domain name of the provider that gives you access to the network. For example, if your provider is XXX we will only identify you with the domain xxx.es. In this way we can produce statistics on which countries and servers visit our website most often. . - The date and time of access to our website and the time spent on it by each user. This allows us to know the peak hours, and make adjustments to avoid saturation problems. - The internet address (URL) from which the link to our website originated. Thanks to this data, we can know the effectiveness of the different banners and links that point to our server, in order to promote those that offer better results, in order to satisfy the information needs of our users. - The number of daily visitors to each content. This allows us to know the most successful areas and to increase and improve their content, so that users get more satisfactory information. The information obtained is totally anonymous, which means that it cannot be associated with a specific and identifiable user. - The language chosen by each user on their first visit to the website and the restricted area. - Security elements involved in controlling access to restricted areas. - The user's activity within the web site; links and places where they access, pages they visit, searches they perform, etc. This allows us to improve the functionality of the website and make it more attractive and useful for you. What kind of cookies does this website use? In view of the above, the following types of cookies are used on our website: - Technical Cookies: This type of cookie provides information about your use of the website. - Session Cookies: These are a type of cookie designed to collect and store data while you are accessing a website. Example: when you visit our catalogue and select any item(s), the session cookie remembers your selection so that your shopping cart will have the items you have selected at the time of payment. Without the session cookies, if you click on CHECKOUT, the new page would not recognize your previous activity on the previous pages and your shopping cart would always be empty. - Persistent Cookies: They help us remember your information and settings when you visit them later. They are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years. - Advertising Cookies: These are those that, either processed by us or by third parties, allow us to manage the offer of advertising spaces on the website in the most efficient way, adapting the content of the advertisement to the content of the service requested or to the use that you make of our website. To do this we can analyse your Internet browsing habits and we can show you advertising related to your browsing profile. - Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, in their case, the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information on user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it. - Third Party Cookies: The Website (www.genuins.com) may use third party services that, on behalf of GENUINS FACTORY S.L. In addition to the information provided by the user, we will collect information for statistical purposes, for the use of the website by the user and for the provision of other services related to the activity of the website and other Internet services. In particular, this website uses the Google Analytics tool, which is an analytical service provided by Google, Inc. with headquarters in the United States at 1600 Amphiteatre Parkway, Mountain View, California 94043. For the provision of these services, they use cookies that collect information, including your IP address, which will be transmitted, processed and stored by Google in accordance with the terms set out on the website google.com, including the possible transmission of such information to third parties for reasons of legal requirement or where such third parties process the information on behalf of Google. The settings of these cookies are predetermined by the service offered by Google, which is why we suggest that you consult the Google Analytics privacy page, http://www.google.com/intl/es/analytics/privacyoverview.html for more information about the cookies you use and how to disable them (it being understood that we are not responsible for the content or accuracy of third party websites). How to disable or delete cookies Most popular browsers have configuration options and security features that allow you to prevent the installation of cookies and/or other browsing data collection systems on your device. You can set your browser to reject cookies, but this may block certain functionality or limit access to some content on our website. You can check the steps to disable the installation of cookies in the "Help" sections of the web pages of each browser: Internet Explorer: Tools -> Internet Options -> Privacy -> Advanced. For more information, you can consult Microsoft's support or the browser's Help. Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser's Help. Chrome: Settings -> Show advanced options -> Privacy -> Content settings For more information, you can check out Google Support or Browser Help. Safari: Preferences -> Security. For more information, you can consult Apple's support or the browser's Help. By using this website, the user expressly accepts the processing of the information collected in the manner and for the purposes mentioned above. You also acknowledge that you are aware of the possibility of refusing the processing of such data or information by rejecting the use of Cookies by selecting the appropriate settings on your browser for this purpose. Although this option of blocking Cookies in your browser may not allow you to fully use all the functionalities of the website. SUBSCRIBE TO OUR NEWSLETTER Get a 10% discount on your next order and don't miss out on our new products. Email * Language* Spanish English French German Birthday / ( dd / mm ) I accept the privacy policy SHOP Club Paradise Who we are Points of sale Oxizonia Collaboration Blog Latest news ABOUT Frequently Asked Questions Size guide How to choose your Genuins size How to clean the Genuins Home? B2B- Access to professionals CUSTOMER SERVICE Contact Management policy Privacy Terms and Conditions Cookies policy Returns and exchanges GENUINS HAS BEEN A BENEFICIARY OF THE EUROPEAN REGIONAL DEVELOPMENT FUND WHOSE OBJECTIVE IS TO IMPROVE THE USE AND QUALITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGIES AND ACCESS TO THEM AND THANKS TO WHICH IT HAS IMPLEMENTED THE PROJECT 3.8.2. BUSINESS ANALYTICS FOR THE IMPROVEMENT OF COMPETITIVENESS AND PRODUCTIVITY OF THE COMPANY. FOR THIS IT HAS HAD THE SUPPORT OF THE TICCÁMARS 2017 OF THE ALICANTE CHAMBER OF COMMERCE. A WAY OF DOING EUROPE EN