+44 (0) 1475 648 212 sales@on-sitescanning.co.uk HOME ABOUT US SERVICES NHS OUR CLIENTS LOG IN CONTACT US Subject Access Request (SAR) Managed Service for the NHS OSS provides a managed service to deal with full or partial requests for patient records, otherwise known as Subject Access Requests (SAR). This service will deal with every element of a SAR from end to end, relieving the pressure this brings to GP Practices. The service is fully GDPR compliant and has been fully vetted by Information Governance and Security Managers on behalf of all health boards in Scotland as well as the Information Commissioners Office (ICO). Background OSS has a long and successful relationship with the NHS including GP Practices and Medical Centres. We were approached by several clients to enquire if we could be utilised for SAR requests. After taking a step back and building step by step procedures that would allow us to fulfil the same obligations of the practice we ran a pilot. The Pilot was extremely successful and was rolled out one area at a time. We have worked hand in hand with the NHS and the LMC for each area. Process Records collected on a weekly bases Records prepared and copied Records redacted for third party information Records posted recorded delivery to requesting company Paper Records returned to the practice on the next collection Free Back scanned copy of paper notes OSS deals with all queries from requesting company Benefits Free up valuable staff time which can be better utilised for patient care Save Money – Average cost per request for a practice to process a SAR is £80.00 based on 5 month pilot with detailed reporting as well as NHS own findings. Full back scanned copy of paper record made available for upload to GP System Save direct costs on postage and stationary SAR processed in less than 5 days Increase staff moral No printing of electronically head patient records required Contact Us SECURITY: What is the capital of England? Other Info Service vetted by NHS information governance and security team on behalf of NHS Scotland as well as ICO. All LMC’s and MDDUS have been made aware of this service with no issues or concerns raised Data processing agreement in place between practice and OSS to cover GDPR Legislation No contracts in place for the service – you can try the service and stop at any time OSS has a proven track record with over 12 Years’ experience servicing the NHS OSS has worked closely with many GP Practices for large scanning projects Collection and delivery by OSS staff NHS sponsored NHS.net email account for secure file transfer All staff are Disclosure Scotland vetted All staff sign a non-disclosure agreement All staff are GDPR trained Ref 1 Ref 2 Ref 3 NHS Greater Glasgow & Clyde Kim McWilliam Barclay Medical Practice Maryhill Health & Care Centre 51 Gairbraid Avenue Glasgow G20 8FB 0141 451 2870 kim.mcwilliams@nhs.net Contact Us SECURITY: What is the capital of England? Find Us On-Site Scanning Units 1-2, Building C, Kelburn Business Park, PORT GLASGOW, PA14 6TD Tel: 01475 648212 Accreditations Registered under the Data Protection Act 1998 Registration Number Z2115224 Quick Links About Us Document Scanning Mobile Working Subject Access Request Client Login Contact Us Web Design By Soapbox Digital Media Glasgow. | Terms and Conditions | Privacy Policy | Accessibility | Cookie Policy |Sitemap