Home Contact Online Store Help ONLINE STORE HELP Information regarding online orders. Shipping and Handling Dexter® uses Federal Express (FedEx) to ship all internet orders. The standard method of shipping is FedEx Guaranteed Ground Service and most orders will arrive within 2-5 business days. You can, however, upgrade your FedEx shipping options. Shipping options, charges, and approximate delivery times will be available for selection when entering your shipping information. Please read the complete Shipping Policy for Online Orders for additional information. Dexter Shipping Policy for Online Orders (PDF) Track Your Shipment Enter FedEx Tracking Number: Tracking Number Track Shipment Return Policy for Online Orders We appreciate your business and want you to be satisfied with your order. Please read the Return Policy for Online Orders for more information returning or exchanging an item that you have ordered. Dexter Return Policy for Online Orders (PDF) UPCOMING SHIPPING SCHEDULE Our distribution center will be closed from 12/15/21 through 1/3/22 to move to a larger facility. Orders placed during this time will be delayed. HOLIDAY SHIPPING SCHEDULE Orders placed around the following holidays may be delayed due to plant shutdowns. Your order will be processed beginning with the next business day after the holiday. Memorial Day Independence Day Labor Day Thanksgiving Day Day After Thanksgiving Christmas New Year's CUSTOMER SUPPORT For questions regarding the shipment of your order, contact us by: EMAIL: csdexter13@dexteraxle.com PHONE: 260-636-5311 HOURS: Monday - Friday, 7:30am - 6:00pm EST. Headquarters 2900 Industrial Parkway East Elkhart, IN 46516 574.295.7888 Facebook Instagram LinkedIn Twitter Youtube Products Overview Sprung Axles Torsion Axles Heavy-Duty Products Actuation Brakes & Accessories Hub, Drums, & Rotors Suspension Components Door Products Vent Products Fenders Leaf Springs Trailer Parts & Accessories Resources Overview Catalogs Flyers Instruction Sheets Manuals References Videos Warranty Advertisements Glossary Distributors US and Canada International Distributors Company Overview History Leadership Our Brands Events News Media Library Company Apparel Culture Overview Careers Difference Makers Contact Overview Locations Supplier Opportunities Online Store Help Warranty Claims Frequently Asked Questions Copyright 2021 Dexter Axle. All rights reserved. Privacy Policy PO Terms Terms & Conditions Sitemap