fr en WHY CHOOSE US OUR OFFER AREAS OF EXPERTISE FOOD FOR THOUGHT CONTACT US PRESS ROOM LATEST NEWS JOIN US Luxury Luxury is a complex world built on the unique codes, signatures and values associated with each brand. Choosing BlueLink ensures excellence for your customers under all circumstances. At BlueLink, we offer a bespoke service for the luxury sector which boasts prestige and excellence as its trademark. Acting as genuine ambassadors, our advisors establish a special relationship with each one of your customers, matching your codes and values. Our dedicated team develops a thorough knowledge of your products, services and stores, showcasing them to a demanding and international clientele. Contact For further information or a quote, don't hesitate to contact us Contact us Consultancy & strategy We provide support at every stage: from modelling your existing solution to ensuring its improvement, we will assist you in implementing excellent customer relations services. Customer Relations Engineering Outsourcing Customer Relations Optimisation of Customer Relations See more Customer Relations Management As specialists in customer relations management, we convey your excellence in this area to your clients, and design solutions with you that fit with your brand. Customer Relations Services Store Support Line Web-assistance Customer Relations on social networks Purchasing and Sales Crisis Management Platform Fraud Prevention and Management Back-office Support Customer knowledge Get to know your customers better thanks to data collected through your customer relations. The better you know your customers, the closer you get to them. Monitoring Customer Knowledge Voice of the Customer Monitoring Listening Methods See more Our clients For reasons of confidentiality, we are unable to provide references from the luxury sector Our advantages Our experts, our expertise Our advisors are genuine ambassadors for your brand. By placing the human aspect of contact with your customers at the core of what we do, we help them forget about the distance between them and your brand. Our Quality Commitment BlueLink is NF Service EN 15838 “Customer Relations Service Centre” certified, for all its centres, including partner centres. Our support tools Focused on customised service and added value, our premium technological infrastructure is both robust and flexible. Our customer relations management services adapts to the needs of your customers and your brand. Latest News Press-room Join us Contact us Credits and legal notices BlueLink uses audience measurement cookies to produce anonymous statistics on the use of its website. OkLearn more