We are MSX Portfolio of services Innovations and Insights News and Events Careers Language MSXI Podcast: Driving operational success through business management practices and data The recent COVID-19 pandemic has driven a major shift in consumer expectations, forcing retailers to introduce new revenue-generating opportunities and online services to help boost profitability. But these challenges have also demonstrated that the dealerships with strategic data and business management practices in place have been able to emerge from the pandemic stronger. A successful business management strategy plays a critical role in dealership financial health, and. It helps dealers and OEMs make informed decisions based on evidence and performance. In this podcast, Bastien Fusberti, Business Management Lead at MSX International, is joined by Chris Beukes, VW Audi franchise executive at Hatfield VW Group in South Africa; Julie Ann Gutierrez, Dealer Network Development Manager at Nissan, Philippines; and Tim Daly, Ford Academy IMG Business Management Head. Together, they discuss the ways in which dealers and OEMs are leveraging business management data and information to address these business challenges and drive performance. “Through targeted training, we help our dealers and their teams develop the discipline and basic knowledge needed to refine their business management. It’s key they understand the metrics, the processes, and how these affect the bottom line.” Julie Ann Gutierrez, Dealer Network Development Manager at Nissan, Philippines Panelists Julie Ann Gutierrez Dealer Network Development Manager at Nissan, Philippines [/vc_column] Listen Now Subscribe to our Podcast Related Articles MSX Live-Racing towards an electric future MSX LIVE: Racing towards an electric future The automotive sector has witnessed a meteoric rise in the number of EV sales in the last 12… Click here to read more Collision Parts Podcast: A case for genuine parts: Combating the decline in collision repair revenue The pandemic has had a profound impact on the collision sector. Data… Click here to read more MSX live MSX LIVE: From a new reality to a faster future: Navigating the rapid road to digitalization for automotive businesses. Welcome and thank you for joining… Click here to read more Load more Warranty and Technical Warranty Solutions Technical Solutions Parts and Service Parts Solutions Service Solutions Channel Management Channel Management Fleet and Mobility Fleet Service Loyalty Solutions Fleet Remarketing Solutions Customer Engagement Digital Retail at OEM Digital Retail at Point of Sale We are MSX History and Milestones Customer Recognition Leadership Team Global Presence News Events Careers Contact details Contact Privacy and Policy Follow MSX International Subscribe to Benchmarker Contact E-Mail Contact LinkedIn Facebook Twitter Instagram Vimeo Newsletter Privacy settings We use cookies on our website. Some of them are essential while others help us improve this website and your experience. Essential Statistics External Media Accept all Save Only accept essential cookies Individual privacy settings Cookie Details Data protection Imprint