Your feedback How to change your login details Find out how to change your login details if you: Book group fitness classes and courts online Book group fitness classes and courts through the Leisure World app Already changed your login details? Book now We’ve changed the way you log in to your account You will no longer use an ID number and PIN to log in to your account. Instead, you will log in using an email address and password. You will need to update your details before booking classes, gym workouts and sports courts at Leisure World. We’ve done this to make it quicker and easier for you to remember your login details. How to update your login details on the website Visit leisureworldmembership.leisurecloud.net/Connect/MRMLogin.aspx. Select forgotten your password. Enter the email address your account is registered to. This will be the address we use to contact you about your account and send booking confirmations. We will email you instructions to set your password. To set a password, you will need your seven-digit ID number. You can find your ID number: in the email we recently sent to the email address your account is registered to. in your welcome email or online booking confirmation. on the paper card we gave to you, if you joined in person at one of our centres. You will now be able to log in to your account using your email address and new password. How to update your login details on the app Visit leisureworldmembership.leisurecloud.net/Connect/MRMLogin.aspx. Select forgotten your password. Enter the email address your account is registered to. This will be the address we use to contact you about your account and send booking confirmations. We will email you instructions to set your password. To set a password, you will need your seven-digit ID number. You can find your ID number: by opening your app, tapping the menu icon and selecting ‘Account’ in the email we recently sent to the email address your account is registered to in your welcome email or online booking confirmation on the paper card we gave to you, if you joined in person at one of our centres To make new bookings using the app, you will need to log out and log in again using your new login details. How to update different accounts registered to the same email address In some cases, more than one account will be registered to the same email address. If this applies to you, you will receive a separate email for every account. Each email contains the unique ID number for the person the email is addressed to. You must use your unique ID number to update your login details. Highwoods Tiptree Northern Gateway Sports Park Tennis Aqua Springs Council Services Helpline Parking & Travel Leisure World Jobs Northern Gateway Jobs Colchester Museums Weddings & Events Visit Colchester This Girl Can Useful Links Your Feedback Livewell Go Online Cycle Colchester Parks in Colchester Sports & recreation Grounds Media & marketing Colchester Ambassadors Charter Hall What’s On Parking Hire FAQ How to find us Privacy Policy Disclaimer Fraud Terms and Conditions Accessibility Contact Us/Find Us Newsletters Your Feedback The Coffee Shop Special Offers Powered by Colchester Borough Council Leisure World Colchester, Cowdray Avenue, Colchester, Essex, CO1 1YH Colchester: 01206 282000 - Highwoods: 01206 282000 - Tennis Centre: 01206 282000 - Tiptree: 01206 282000 © 2021 Leisure World Colchester Leisure World