News Careers Federal Contract Vehicles Solutions Federal Resources About Contact Case Study Case Study: Shipping Validation CLIENT PROFILE AND ISSUE A large mid-west manufacturer of commercial and residential building products wanted to better validate whether the client order was complete and the product shipped to the right customer. Pallets were incorrectly identified and were shipped with other orders, or they were miscounted thus causing an incomplete shipment. Incomplete orders caused errors in the movement of other goods. Add in a reduction in the work force, human errors, and shipping validation became crucial. DISCOVERY PROCESS In the middle of the chaos caused by human errors and misplaced products, this company sought CDO for support. To better support them, CDO’s team first learned about the production workflow, from the raw material to the final product. CDO examined product staging and the shipping processes in order to identify critical finished goods staging locations and shipping and receiving dock locations. From there CDO defined the critical data that would be communicated between CDO’s Critical Asset Tracking Solution (CATS) software and the customer’s Enterprise Resource Planning (ERP) system. After careful examination of the entire process, CDO outlined the issues and began to draft a solution. SOLUTION CDO designed a solution that utilized Radio Frequency Identification (RFID). RFID was able to assist this manufacturer with scanning items quickly and accurately. Multiple RFID automatic scan portals were located at various staging areas to provide visibility to those orders that were being prepared to ship. This allowed for increased visibility and provided information on the last known locations of goods at these checkpoints. Finally, CATS communicated with the ERP system to confirm that the staging team has built a pallet with the right finished goods and the order is complete RESULTS Using RFID validation improved accuracy for multi-pallet orders. When a human error did occur, it was quickly detected and resolved. For example: when a client order was placed in the wrong staging location, it was quickly removed and transferred to the correct staging location. The percentage of completed orders rose, as did complete orders being sent on time. Search times for the missing products of incomplete orders declined, raising efficiency of the staging area. CDO’s CATS shipping validation tool decreased human errors by up to 15%. And perhaps most importantly, the staging and shipping teams were able to do more with less. If you have questions or would like to further discuss your unique asset tracking challenges, please email or call Todd Muckerheide. Email: todd.muckerheide@cdotech.com Phone: 937-476-224 Schedule Appointment CDO Technologies provides data-collection, advanced technology communications, and managed services solutions to help commercial and federal organizations operate more efficiently and effectively. ISO ISO 20000-1:2018 Certified ISO 9001-2015 Certified ISO 27001:2013 Certified CMMI Level 3 Dev 2.0 Appraised At EEO/AA employer M/F/D/V Solutions Critical Asset Tracking Solution AIT Solutions Cloud Solutions Cyber Solutions Infrastructure Solutions IT Services Logistics Support Services Research & Development Systems Engineering Technical Data Support Federal Federal Contract Vehicles Resources Frequently Asked Questions Partners Case Studies Blog About Leadership News Careers © 2017-2021 CDO Technologies. All Rights Reserved.