8 (800) 333-10-06 Skype: zaocomfortel Our services: Incoming campaigns Automatic information service (IVR) Intelligent Office (Virtual Secretary) Hot lines User technical support Order table Simple marketing survey Receiving and processing SMS messages Outbound campaigns Automatic information service (IVR) Telephone sales (telemarketing) Creation and updating of databases Marketing research and opinion polls. Online notification Mystery shopper Sending SMS messages on behalf of your company to your clients Solutions for your business FreePhone and PayPhone Organization of remote workstations in the customer's office Dedicated operator Virtual support: fax, e-mail, chat Technological solutions based on Oktell communication platform To define a virtual support service, we need to go back to the main difference between defining a contact center in front of a call center. A contact center or contact center is a broader concept and includes the processing of messages not only by phone, but also by fax, e-mail, chat, etc. With the help of the virtual support service, we can offer you outsourcing of a full range of secretarial work - receiving and distributing phone calls, general mail and fax messages. Where the only drawback of remote service will be the impossibility of making hot coffee. The chat moderation service and online print consultation in the virtual assistant mode is primarily focused on: to enterprises in the service sector: banks, insurance, medical, travel, transport, legal and consulting companies with a working web-representation; for industrial and commercial enterprises: trade organizations, retail trade networks, distribution companies with a developed dealer network, manufacturing enterprises with a website with a product catalog or an online store service; to online stores with a wide variety of products; on video game development companies; to all kinds of forums of a wide variety of topics and specializations. Receiving and processing SMS messages, Sending SMS messages Our contact center will help you: Receive and process incoming SMS messages Send SMS messages on behalf of your company to your clients. Your company name can appear as the SMS sender number (up to 11 characters in Latin) Send a request for an estimate of the cost of the service © 2007-2018 JSC "Comfortel" E-mail: cc@com4tel.ru