Home Our Services About Us Contact us Educational Support Blog 01332 861956 Fully Managed IT Support More than just someone on the ground Emergency Call-out Managed Service Desk Services Monitoring Friendly Support Why fully managed support? With our fully managed support services, we go beyond the expectations of the average support package. We are more than just a person on the ground, alongside support received from our trained on-site team, we have a wide-ranging support structure, to ensure that when you need us, we are there. Service desk support to onsite and remote support; all of our staff are here for you. If you have any questions or are experiencing issues, you can rely on us. No issue is too big or small. Our emergency call-outs ensure that when disasters do happen out-of-hours, you are not out of hope. Alongside our round the clock service monitoring systems, we not only react when these issues occur but they allow us to be proactive and identify potential issues before they occur. We will support you in getting back to normal again quickly. From desktops, laptops and iPads to servers and networking equipment. We can handle it all. On-site Technicians Our trained on-site support technicians are friendly and approachable. Together we can develop a site visit timetable to meet your requirements, making your support solution work for you! Managed Service Desk Our service desk solution is the ultimate tool, seamlessly monitoring and managing your IT Support. Available for your staff to use, to get their issues resolved. If the job is for your on-site technician or if our remote team can resolve it sooner, The service will handle your issue to ensure it's resolved in a timely manner. Keeping you in the loop - through ticket reports and monitoring you will have the ability to know what's happening with your support as it happens. ﻿Privacy Policy © L.E.A.D. IT Services - 2020 Main Office L.E.A.D. IT Services Cubo, The Old Post Office Victoria Street Derby DE1 1EQ Contact Tel: 01332 861956 Email: enquiries@leaditservices.co.uk