Login Glasses Contact lenses Sunglasses Accessories Offers Eye health Find a store Book an appointment HomeContact lensesIn storeFaqs Contact lenses FAQ We've found that some contact lens questions crop up more often than others. So we've listed the most frequently asked below. If you still can't find an answer to your question, just contact us. I have never worn lenses before, how do I begin? When you try contact lenses for the first time you will need to ensure that you have an eye test and a full consultation first. The consultation includes an eye health check, a discussion on lens types and suitability, guidance on wearing and caring for your contact lenses and an in-store trial of your chosen lens. For more information, take a look at our guide for new contact lens wearers. How do I book an appointment with an optician? I've already had an eye test, do I need another one? What is a contact lens prescription? Do I get a copy of my contact lens prescription? What if my contact lens prescription is out of date? How much does a contact lens check up cost? What is the Complete Contact Care plan? Can I join the Complete Contact Care plan online? Can I swim or shower wearing contact lenses? Vision Express About Vision Express IE About Vision Express Careers Store locator FAQs Help and information Contact us Delivery information Free 100 day returns Free lifetime servicing Breakage protection Product recalls Our wider impact Corporate social responsibility Charitable partners Modern Slavery Act Gender pay gap report Blog Stay up to date Accessibility Cookie policy Legal notices Privacy policy © Vision Express 2021. All rights reserved. Our cookies We use cookies, which are small text files to improve your experience on our website and to show you personalised content. You can allow all or manage them individually. Find out morehere Allow all Manage cookies