Longhurst Group logo Longhurst Group We are one of the leading housing groups in the Midlands and East of England, providing more than 23,500 homes and a wide range of care and support services. HOME ABOUT US View page menu About us Longhurst Group – what we do One of the largest housing groups in the Midlands and East of England, Longhurst Group owns and manages over 23,500 homes and delivers a wide range of care and support services. Operating in 50 local authority areas, we have over 1,200 colleagues, 10 office bases and over 80 care and support locations. Improving Lives 2025 Our customers are at the centre of everything we do and we intend to work even harder to identify what is most important to them and provide the support they need. With a clear set of values that unite our Group, we put our customers first and work in collaboration with partners that share our ambition and vision to improve lives. The Group already makes a positive difference to thousands of people’s lives, but we want to do even more. That’s why we've created our Improving Lives 2025 strategy; a long-term business plan that will guide the work we do until 2025 and beyond. We honour our promises and, in doing so, deliver homes and services with real social value. Together, we tackle the challenging issues faced by our communities, focusing on delivering value-for-money to invest in homes and services that make a difference to the lives of the customers we serve. Our vision and values Guided by our core set of shared values, our vision is to improve the lives of our customers and communities we serve. Our values, which are at the heart of everything we do, were created by our colleagues, who help to deliver the excellent services we provide. How we're run Longhurst Group is a charitable housing association registered as a community benefit society (Reg. No. 8009) and with the Regulator of Social Housing (No. L4277). Care and Support We’re also proud to be a major provider of care and support services and a number of the care schemes we run are each registered with and regulated by the Care Quality Commission. Strong governance Our regulatory judgements on governance and viability have been consistently of the highest possible level (G1 and V1), with the most recent Regulatory judgement of G1/V1 being published in 2021. The Longhurst Group Board The delivery of our Improving Lives strategy is monitored by our Board, which has responsibility for the overall management and performance of the Group. It is supported by our Executive Management Team which is led by Chief Executive Julie Doyle. Longhurst Group reports and publications We are an open and transparent organisation. Each year, we publish a Financial Statement and an Annual Report for Customers to outline how we’ve performed over the previous 12 months, as well as a Gender Pay Gap report. Customer involvement Our customers are actively involved in helping to scrutinise and shape the services that we provide through our various Customer Panels. Call us: 0300 123 1745 Facebook Twitter YouTube LinkedIn Instagram TikTok Accessibility Policies Data Protection Terms of use Openness Cookies Policy Modern Slavery Statement Our Performance Standard terms of purchase Duty of Candour Safeguarding Staff Privacy Notice You Said, We Did Longhurst Group, 50 Newhall Hill, Birmingham B1 3JN | T: 0300 123 1745 | A charitable housing association registered as a community benefit society (Reg. No. 8009) and registered with the Regulator of Social Housing (No. L4277). Registered Office: 50 Newhall Hill, Birmingham B1 3JN. VAT Reg No. 326 0270 36. A member of the National Housing Federation.