Current: Contact Us Contact Us Contact Us by Email Please click the link below that best describes your question. Billing Inquiries > Claims Inquiries > Employment Opportunities > General Inquiries > Offices New Jersey - Corporate Headquarters Cumberland Mutual 633 Shiloh Pike, PO Box 556 Bridgeton, NJ 08302 Telephone: (800) 232-6992 Fax: (856) 451-7564 Ohio - Technology Center Cumberland Mutual 1154 National Parkway Mansfield, OH 44906 Telephone: (419) 525-4443 Fax: (419) 525-4142 Business Hours Our standard business hours are 8:00am - 5:00pm ET, Monday through Friday. Claims may be reported, at any time (24 hours), online. For emergency claims service please call (800) 232-6992. Our offices are closed on the following major holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. Claim Satisfaction Survey To complete the survey, please click below. Claims Satisfaction Survey > Automated Inquiry System Please feel free to access our 24/7 automated inquiry system at (800) 232-6992. Report Insurance Fraud To report insurance fraud please call our 24/7 automated inquiry system at (800) 232-6992 and press 5. Follow us Agent Login Terms & Conditions Privacy Policy Contact Us: 800 232-6992 Copyright © 2021 Cumberland Mutual Fire Insurance Company. All rights reserved.