Patient Portal & Payments Medical Records Careers & Volunteers Board of Trustees SOCIAL SERVICES Social Services are an integral part of the health care team, helping patients and their families cope with the challenges and problems caused by illness or life changes. As a patient/resident at Franklin County Medical Center, you have specific patient rights and responsibilities. We want you to be aware of these rights and responsibilities to allow you to be well informed, participate in your health care decisions, and communicate with your health care team. Contact Social Services (208) 852-4107 Psychosocial Assessment Social workers assist patients and families in identifying ways to cope with the psychosocial aspects of illness or injury. Admission Planning Social Services address problems that delay or interfere with admissions to Franklin County Medical Center acute care or skilled nursing. Advance Directives Social Services support a patient’s/resident’s right to participate in making decisions about their health care. They provide patients/residents and families with information about advance health care instructions, including living wills, health care treatment directives and durable powers of attorney. Franklin County Medical Center respects a person’s right to participate in planning his/her health care, either directly through written instructions, or by appointment of another person to make decisions when the patient is unable to communicate his/her wishes. An “advance directive” is one of several health care instructions such as a living will, health care treatment directive or durable power of attorney for health care. Your advance directive becomes effective only if you are unable to participate in making decisions for yourself. It is important that you discuss your preferences with your family, physician, clergy, attorney and friends so that others will be aware of your wishes. If you are interested in obtaining an advance directive, you may contact Social Services at (208) 852-4107. Discharge Planning Social Services assist in developing and implementing individual plans to ensure your care continues after you leave the hospital. Contact social work services when help is needed to arrange: Nursing home placement Rehabilitation placement Hospice care In-home community services Community Resources Social Services have detailed knowledge of available resources to help with problems such as: Housing Employment Legal issues, such as guardianships Finances Crisis Intervention and Counseling Social workers provide individual, marital or family counseling resources when illness or injury may cause any of the following: Anxiety Depression Family conflict Stress Bereavement Changes in physical or mental capabilities ABOUT FCMC Franklin County Medical Center is a local icon that prioritizes patient-centric care. Located in the heart of Preston, Idaho, FCMC is a 20-bed Critical Access Hospital with an attached 35-bed skilled nursing facility. We have served the Franklin County community since 1929, always providing quality professional care each patient can trust. In addition, as the largest employer in Franklin County, FCMC is truly committed to improving the community in as many ways as possible. Admissions 208-852-0137 Human Resources / Compliance 208-852-4169 Pharmacy 208-852-4129 Billing 208-852-0137 Patient Portal & Payments Medical Records Careers & Volunteers Interpretation Services Non-Discrimination Employee Login © 2021 Franklin County Medical Center. All rights reserved. This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights Program complaint of discrimination, complete the USDA Program Discrimination Complain Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.