HOW TO FILE A COMPLAINT If you are a short-term or small-dollar loan customer and believe that a CFSA member company has engaged in an unlawful or unfair lending practice, you may submit a formal grievance to CFSA. We will review your case and determine if a violation of CFSA Best Practices has occurred. If so, we will determine what action should be taken against the CFSA member. To file a grievance, please fill out the following contact form. You can also send an e-mail to contact@cfsaa.com. All complaints will be acknowledged within two to three business days of receipt. First Name Last Name Phone Email Address City State Select One Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Comments CFSA + FiSCA: A new name for a new alliance. To become a member of INFiN click here. © 2021 CFSA. ALL RIGHTS RESERVED | PRIVACY POLICY | CONTACT