PLEASE NOTE: THE MUSEUM WILL CLOSE AT 5PM ON DECEMBER 3 ABOUT US PLAN YOUR VISIT EVENTS GROUPS PRIVATE EVENTS SHOP MEMBERSHIPS TICKETS PRO TIPS Home/ About Us/ Pro Tips MASKS WILL BE REQUIRED OF ANYONE 5 AND OLDER (VACCINATED OR UNVACCINATED) AS OF 7/26/2021. THANK YOU FOR YOUR PATIENCE AS WE ADHERE TO ST. LOUIS CITY MANDATES. To get the most out of your visit to City Museum, we’d like to make some suggestions and let you know some of our policies and restrictions. Familiarizing yourself with this information will ensure that your time spent with us will be comfortable, enjoyable and safe! WHAT TO WEAR With so much to explore, both inside and out, we’d like to suggest that you dress appropriately. We highly recommend that sneakers or closed-toe, closed-heel shoes are worn in the museum. Sandals/flip flops are strongly discouraged. Please note that, regardless of style, footwear must be worn at all times. We’d also like to recommend that you consider wearing full-length pants or jeans, as you will want to take advantage of our multiple slides, tunnels and various attractions. ACCESSIBILITY City Museum is handicap accessible, but there are areas that may be difficult to maneuver. The caves are built like an actual cave system, so there are tight spaces and uneven ground. MonstroCity is built as a giant jungle gym so there are multiple levels which are sometimes only connected by climbers. With that said, staff will do everything they can, including opening doors that are not allowed to the general public to help you get where you want to go and to experience as much of the museum as you want. Please do not hesitate to find a staff member to ask for assistance. LEAVE PERSONAL ITEMS IN THE CAR! To avoid being slowed down as you explore the museum, leave your bulky, burdensome bag or winter-storm worthy coat in the car. LOST & FOUND With so much to explore, and in such a huge space, things can go missing from time to time. City Museum keeps track of all found items. You can easily log a missing item by filling out our brief lost item form. If located we will contact you to coordinate its safe return. LOST ITEM RECOVERY FORM → Please be advised that City Museum is not responsible for any lost, stolen or damaged personal items. If forms are down contact: info@citymuseum.org. QUICK PRO TIPS There is usually a line in the morning. Want to avoid the line? BUY TICKETS NOW → Masks will be required of anyone 5 and older (vaccinated or unvaccinated) as of 7/26/2021. Thank you for your patience as we adhere to St. Louis City mandates. A phone number written on on your child’s person is helpful. Entrance to the 10-story slide is through the caves. No maps. Check out the Experiences page for helpful hints. Circus times as posted and free. The circus is currently closed but we hope to reopen very soon. We have lockers on-site which are $8 where folks can store personal belongings. We are now accepting cash at all food, beverage, and retail locations. A flashlight may be helpful. City Museum lot parking is $10. The 4-story elevator does not go to the roof. Wear closed toed shoes. Museum Shop sells knee pads. Common sense prevails. EXTRA LINKS News Contact Us Jobs Donations Lost & Found Gallery DON’T MISS A THING Join the City Museum Newsletter Never Miss New Installations, Events or Exhibitions Email address* * required OPERATING HOURS Monday CLOSED Tuesday CLOSED Wednesday CLOSED Thursday 10AM - 5PM Friday 10AM - 5PM Saturday 10AM-9PM Sunday 10AM - 5PM Bank Holidays 10AM-5PM WHERE 750 North 16th Street St. Louis, MO. 63103 314-231-2489 fax 314-231-1009 ©2021 City Museum. Website designed by Back40 Design & managed by Javelin CMS