LOCAL SITES CONTACT TOOLBOX WEBSHOP SOLUTIONS SUPPORT KNOWLEDGE WORK AT FOSS ABOUT FOSS COVID-19 SmartCare™ SmartCare™ is a service solution that ensures indisputable results from your FOSS analytical solution. Uptime is safe-guarded and trouble-shooting alleviated, setting you free to do your job in pursuit of improved business performance. Want to learn how indisputable results can lead to unprecedented uptime? Get in touch with our specialists to discuss profit and quality improvement opportunities for your specific production. GET A QUOTE LET'S TALK Now, more than ever, reliable test results are the backbone of successful operations in the food and feed industry The success of any food and feed production is measured in yield, which is highly dependent on quality analysis. Reliable analysis is essential to stay in control of production quality and cost. SmartCare™ Learn more about the SmartCare™ solution in the SmartCare™ Brochure. Features SmartCare™ Pro SmartCare™ Advanced SmartCare™ FossAssure™ Instrument performance monitoring reports 12 per year 12 per year - FossAssure™ Pro Calibration performance monitoring reports 12 per year - - Service maintenance remote and on-site incl. maintenance kit Yes Yes Yes Ad hoc support available - remote and on-site Remote within 8 hrs. On-site 48-72 hrs. Remote within 8 hrs. On-site 48-72 hrs. Remote within 8 hrs. On-site 72 hrs. Instrument software updates Incl. Incl. Incl. Extended warranty Yes Yes - FossManager™ subscription discount Yes Yes - Special discounts Yes Yes - Always a step ahead Service maintenance allows you to rely on test results and get on with your job without worrying about unplanned downtime. Get alerts about instrument performance to warn you before something goes wrong Receive tailormade FossAssure™ reports to monitor and optimise performance and use of your analytical solutions Get on with your job with less worry about unplanned downtime Reliable and available test results day after day Always ready to act Rest assured that your analytical solution is running correctly with connected analytical solutions that provide faster diagnostic retrieval. Reduce time to resolution with online troubleshooting Get direct corrective actions can be undertaken from remote support Safe guard up-time and alleviate trouble-shooting Know that your analytical solution is used correctly Always improving Focus on continuous improvement and operational excellence with remote monitoring. Ensure that your analytical solution is used correctly with remote monitoring Get support packages that are adaptable to your production needs Software and calibrations can be updated remotely, maintaining continuous high performance of operations White Paper: Reduce unscheduled asset downtime by 50%. Due to remote monitoring and management, food industry leaders reduced unscheduled asset downtime 50% compared to followers. Our latest study with ABERDEEN Group proves that the right combinations of nature and analytics mean great opportunities for controlling and securing consistent processes and quality. Get the details in our free executive paper. In order to download this White Paper you need to submit the requested information and join our FOSS knowledge community. We will process your personal data in accordance with our Privacy Policy. First name Last name Email address Company Job Title Admin person Analyt.Scientist/R&D Bus. Mngr. / Director Chemical Analyst C-level Journalist/Press Lab Manager Laborant Operations manager Operator Production Manager Purchasing Manager QA Engineer QA Manager Student Technical Manager Technician Other Country Afghanistan Albania Algeria American Minor Outlying Islands American Samoa American Virgin Islands Andorra Angola Anguilla Antartica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Islands Brazil British Indian Ocean Territory British Virgin Islands Brunei Darussalam Bulgaria Burkina-Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos Islands Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic DR Congo Dutch Antilles East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guyana French Polynese French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kirghizia Kiribati Kosovo Kuwait Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Minor Outlying Islands Moldovia Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Islands Norfolk Islands North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine Occupied Territory Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Republic of Montenegro Republic of Serbia Reunion Romania Russian Federation Rwanda Samoa Samoa America San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia-Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the Southern Sandwich Islands South Korea Spain Sri Lanka St Helena St Kitts Nevis St Lucia St. Pierre and Miquelon St. Vincent and the Grenadines Sudan Suriname Svalbard Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Islands Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay USA Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wallis and Futuna Islands Western Sahara Yemen Yugoslavia Zambia Zimbabwe Sign me up for newsletter Yes, I would like to join FOSS' knowledge community and receive news from FOSS in accordance with our Privacy Policy. Mandatory fields DOWNLOAD Brochures and Papers SmartCare™ Brochure PDF, English SmartCare™ BeerFoss™ FT Go PDF, English SmartCare™ EyeFoss™ PDF, English SmartCare™ FoodScan™ 2 Dairy Brochure PDF, English SmartCare™ FoodScan™ 2 Meat Brochure PDF, English SmartCare™ Infratec™ Brochure PDF, English SmartCare™ Infratec™ NOVA Brochure PDF, English SmartCare™ MeatMaster™ II Brochure PDF, English SmartCare™ MilkoScan™ FT2 Brochure PDF, English SmartCare™ MilkoScan™ FT3 Brochure PDF, English SmartCare™ MycoFoss™ Brochure PDF, English SmartCare™ NIRS™ DS2500 Brochure PDF, English SmartCare™ NIRS™ DS2500 L Brochure PDF, English SmartCare™ ProFoss™ 2 Brochure PDF, English SmartCare™ WineScan™ Flex Brochure PDF, English SmartCare™ WineScan™ SO2 Brochure PDF, English SmartCare™ OenoFoss™ Go PDF, English ANALYTICS BEYOND MEASURE Contact FOSS Nils Foss Allé 1 DK-3400 Hilleroed Denmark Phone: +45 7010 3370 E-mail: info@foss.dk Webshop ABOUT Find your FOSS office Who is FOSS Careers Press Sustainability PRODUCTS All industries Dairy solutions Grain solutions Feed and forage solutions Meat solutions Wine and Beer solutions Raw Milk Testing solutions Laboratories solutions Digital Services Service solutions SUPPORT Report incident Contact Local Support Training Service offerings KNOWLEDGE Dairy Grain, flour and oil Feed and Forage Laboratories Meat Raw Milk Testing Wine and Beer LEGAL Privacy Policy Foss legal documents Terms of use Copyright Like most websites FOSS uses cookies. In order to deliver a personalised, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. These cookies are completely safe and secure and will never contain any sensitive information. Read more. I AGREE