ESPAÑOL 한국어 中文 TIẾNG VIỆT Menu User Menu Search Log In / Register Help Paying Your Bill Home > Customer Support > Billing & Payment > Help Paying Your Bill Some Billing and Other Services Are Offline We’re currently implementing our new billing system. We appreciate your patience while some of our services are temporarily offline. Questions? Visit our Help Center for more information. Having financial difficulties? We can help. We know that life can get complicated sometimes. Here are some useful programs and opportunities that can help you meet your obligations. Has your service been interrupted? Call us today at 1-800-655-4555 Make a Payment Arrangement Need more time to pay your bill? You may be able to make an online payment arrangement. Log in to My Account to find out if you’re eligible. To create online account, you can register now. If you’d like to set up a payment arrangement before your balance is due, or if you’re unable to enroll in My Account and owe a past due balance, please call us at 1-800-950-2356. Other Assistance Options We want your home to be safe and powered. These programs may be able to help you. CARE/FERA Discounted Rate Programs The California Alternate Rates for Energy (CARE) and the Family Electric Rate Assistance (FERA) programs may offer income-qualified customers a discount off their monthly electric bill. Learn More About CARE/FERA One-Time Payment Help In partnership with the United Way of Greater Los Angeles, our non-profit Energy Assistance Fund (EAF) provides up to $100 to qualified customers. Learn More About the EAF Free Upgrades and Appliances Our Energy Savings Assistance Program helps income-qualified customers reduce electricity bills by paying installing free energy-efficient appliances and equipment. Learn More About This Program Help With Medical Equipment Do you depend on electrically powered medical equipment? Do you have specific medical conditions? You may be eligible for the Medical Baseline allowance. Learn More About Medical Baseline Tools To Help Manage Your Bills Community Resource Guide Trouble balancing your energy needs and household costs? We provide assistance and resources that can help. View the PDF Budget Assistant Avoid surprises and stay within your budget. Set monthly spending amounts and receive proactive alerts when you’ve gone over your goals. Track Your Usage With Budget Assistant > Share by Email Print footer links QUICK LINKS Pay Your Bill Turn On/Turn Off Service Install Service/Local Planning Find Rebates Contact Us Help Center SITE SECTIONS Your Home Your Business Customer Support Partners & Vendors Outage Center Your Safety Energy Procurement Regulatory Sitemap MORE LINKS About Us Accessibility Careers Catalina Island Community Edison International Education Energized by Edison Newsroom FOLLOW US ON Facebook Twitter LinkedIn YouTube Footer bottom horizontal Terms & Conditions PRIVACY NOTICE CCPA Request Copyright Act Policy © 2021 Southern California Edison We'd welcome your feedback! Would you take a brief survey so we can improve your experience on our site? Yes, I'll give feedback No, thanks Powered by Verint Experience Cloud