Leesburg, VA Home Home Contact Us Jobs Payments Service Finder Search RESIDENTS BUSINESSES VISITORS GOVERNMENT DEPARTMENTS UTILITIES - WATER & SEWER - Customer Services - Open / Close Account Pay Your Water & Sewer Bills View Your Water Usage Request High Usage Alerts Suspect a Leak or Backup? Call Us First! New Construction and Design + Inspections and Contractor / Builder Services + Before You Dig Contact ... + Ongoing Utility Programs + Consumer Education Resources + Utilities FAQs Contact Utilities + About the Utilities Department + Departments » Utilities - Water & Sewer Water & Sanitary Sewer Services Print Feedback Share & Bookmark Press Enter to show all options, press Tab go to next option Font Size: + - Starting or Stopping Service You may start or stop water and sewer service with the Town of Leesburg by completing and submitting a request form. Sign Up for High Water Usage Alerts Sometimes spikes in water usage can mean leaks or other plumbing problems need to be fixed, so being alerted early can help you keep your water bills low. Leesburg customers can sign up to receive automatic alerts when usage exceeds a set threshold, through our High Usage Notification/Alert System. Disclaimer: The Town will attempt to provide alert notifications. The Town is not responsible for technical issues beyond our control that may prevent or delay the delivery of alerts and notifications. Billing Questions Billing, payment, and additional account information can be found on the Water and Sewer Bills page. If after reviewing that information, your question is not answered, you can submit your question to Town staff using the Water & Sewer Billing Questions online form. Customer Handbook New to Leesburg or a long time resident, our Customer Handbook provides a handy reference guide to your water and sewer related questions. Water Quality & Service Issues If you have an issue with your water quality (odor, taste, appearance) or some other issue with your water or sewer service, you can submit your concern using the Water & Sewer Service Issues online form. Water Leak or Sewer Backup? If you suspect you have a water leak or a sanitary sewer backup, please contact the Town of Leesburg Utility Department before you call a plumber. For more information, please review our "First Call" Policy. Annual Backflow Testing If you have a lawn irrigation system or a fire suppression sprinkler system in your home, your system's backflow prevention devices must be inspected annually and the test results submitted to the Town. For more information, please see our Backflow Prevention Program page. All Other Issues For all other water or sanitary sewer concerns, please call the Town’s Utility Department at (703) 771-2750, Monday through Friday, 8:30am to 5:00pm, or call the Leesburg Police non-emergency number at (703) 771-4500 after hours. We are on call 24 hours a day, 7 days a week to serve our customers. HOME TERMS & CONDITIONS SITE MAP EMPLOYEES COUNCIL / COMMISSIONERS WEBSITE ACCESSIBILITY Leesburg, VA 25 West Market Street 20176703-777-2420 Created By GRANICUS - Connecting People and Government