Patient Portals Nondiscrimination and Accessibility Policy Home Nondiscrimination and Accessibility Policy Notice Informing Individuals About Nondiscrimination and Accessibility Requirements Discrimination is Against the Law The Orthopaedic Clinic, P.C. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Orthopaedic Clinic, P.C. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. The Orthopaedic Clinic, P.C.: Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats) Provides free language services to people whose primary language is not English, such as: Qualified interpreters Information written in other languages If you need these services, contact Terry Rosenthal, Clinic Administrator. If you believe that The Orthopaedic Clinic, P.C. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Terry Rosenthal, Clinic Administrator 121 North 20th St. # 18 Opelika AL, 36801 1-334-749-8303 1-334-745-5243 (Fax) trosenthal@theorthoclinic.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Terry Rosenthal, Clinic Administrator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. Notice of Language Assistance Services for Individuals With Limited English Proficiency Spanish or Spanish Creole ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-334-749-8303. Korean 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-334-749-8303번으로 전화해 주십시오. Chinese 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1-334-749-8303。 Vietnamese CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-334-749-8303. Arabic ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-xxx-xxx-xxxx (رقم هاتف الصم والبكم: 1-334-749-8303. German ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-334-749-8303. French ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-334-749-8303. Gujarati સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-334-749-8303. Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-334-749-8303. Hindi ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-334-749-8303 पर कॉल करें। Laotian ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-334-749-8303. Russian ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-334-749-8303. Portuguese ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-334-749-8303. Turkish DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 1-334-749-8303 irtibat numaralarını arayın. Japanese 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-334-749-8303 まで、お電話にてご連絡ください。 Call Us Toll Free: (800) 327-6519 Local: (334) 749-8303 Billing Questions (866) 395-4670 Legal Nondiscrimination & Accessibility Policy ©2020 The Orthopaedic Clinic