Stay up to date Search Contact us Solutions Campaigns Case studies About Partners Events News Managed services Solutions Managed services We'll manage and maintain your services, while you focus on strategic in-house improvements and changes to drive your organisation forward Get the most out of your workforce and optimise your cloud technologies CoreAzure’s Managed Service Solution allows you to improve the stability, reliability and availability of your IT infrastructure and application services while constantly improving on performance levels and management of your IT investment. CoreAzure will empower you to proactively identify any areas that are vulnerable and identify potential problems to prevent future downtime and disruption to end users. When there is downtime, data needs to be secure and IT infrastructure management has to be faster, more agile, more scalable and cost-efficient. CoreAzure can help you to manage complex environments to ensure maximum efficiency and consistent service to your end users and assist in protecting your business against downtime and threats all at a lower cost than maintaining it yourself. What do you get from CoreAzure’s 24/7 managed service? Disaster and Business Continuity Proactive and Reactive monitoring Backup, Archiving and Data Services Security and Monitoring Incident Management Problem Management Change Management Event Management Service Request Management Why choose CoreAzure’s managed services? The support you need CoreAzure’s Managed Service solutions provide you with the support you need when moving to the Cloud. We offer a range of services designed to either support your existing teams or to provide your organisation with a fully inclusive service. Flexible billing and discount options We are a Cloud Solution Provider and at the heart of our Managed Services is flexible billing, a discounted price options capability and enhanced Managed Services options. Comprehensive range of services Our Managed Services include a comprehensive range of Microsoft and non-Microsoft services, including the Microsoft Cloud Platform, Hybrid Cloud and DevOps practices. Flexible support models Our Managed Service and support services provide a wide range of flexible support models designed to complement or potentially replace elements of an organisation’s internal resource capability and capacity. We provide flexible support options covering a range of individual infrastructure elements, platforms and services, through to complete Service Management solutions, providing 1st, 2nd and 3rd line support and ITSM tools and related capabilities such as comprehensive monitoring solutions. Optimise performance and value We focus on maintaining the stability, reliability and availability of your IT infrastructure and application services while constantly assessing opportunities to optimise performance and increase business value. Our services relate to both our Microsoft Cloud Platform, Hybrid Cloud and DevOps practices Managed security service provider We help UK organisations of all sizes build Cybersecurity capabilities and maintain compliance through practical consulting and managed services. Managed service options CoreAzure provides complete Service Management solutions, providing 1st, 2nd and 3rd line support and ITSM tools and related capabilities such as comprehensive monitoring solutions. Within the scope of these arrangements, CoreAzure is accountable for maintaining elements of infrastructure and the Microsoft Cloud platform in order to achieve specific outcome based targets and deliverables. Fully tailorable support options Specialist support services are offered on both a time and materials or capped support basis and are subject to formally defined SLAs and OLAs. Support options are fully tailorable to meet specific requirements and budgets. In high impact environments, we provide a range of extended support and Managed Service options up to and including 24*7 support cover that can be tailored according to specific requirements and risk scenarios. What our Managed Service customers say about us "I really appreciate the effective IT support and understanding approach from my line manager and the organisation. None of this should be taken for granted and we are very lucky compared to a lot of other people out there at present." National Lottery Heritage Fund. Download our managed services PDF Explore our case studies The Parole Board Public sector Office 365 Managed services Hardware refresh Skype for Business Microsoft Azure Read case study You may also be interested in Modern workplace We are experts in creating digital workspaces based upon Microsoft Technologies like Sharepoint, Office 365, Enterprise Mobility and Security, Microsoft Teams and Yammer. Read more Start your digital transformation journey with CoreAzure. Contact us If you have any questions about any of our services or would like to discuss moving to the cloud, please contact us and one of our friendly experts will be happy to help. Get in touch All partners and accreditations Registered in England. Company Number: 08923408. Azure and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. 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