FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US Service Guides & Specifications Residential overhead service: download PDF Residential underground service: download PDF Apartment service: download PDF Commercial service: download PDF Meter sockets: download PDF FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US CONTACT US POWER OUTAGE MAP Copyright © Texas-New Mexico Power Co. All Rights Reserved.

FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US Dispute Billing Please contact your retail provider – the company that bills you – if you wish to dispute your bill or your meter reading. A billing dispute must be submitted directly by your retail provider on your behalf. Reviewing your meter / usage data Your bill and your complete charges come from your retail provider. However, we can provide access to your electricity usage data history. FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US CONTACT US POWER OUTAGE MAP Copyright © Texas-New Mexico Power Co. All Rights Reserved.

FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US Critical Load: Non-Residential For Customers Supporting Generation Download, read, complete and submit the form linked below to apply for designation of Critical Load Serving Electric Generation and Cogeneration. Download form PDF For Other Industrial or Public Safety Customers Use web form for non-residential public safety customers or industrial customers to apply for Critical Load designation Complete web form For Residential Customers Visit our Critical Care page FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US CONTACT US POWER OUTAGE MAP Copyright © Texas-New Mexico Power Co. All Rights Reserved.

FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US Household Electric Safety Tips Make sure smoke alarms are: Installed on every floor outside sleeping areas. Installed in every bedroom. In good working order. Look for tell-tale signs of electrical problems, including: Dimming of lights. Frequent circuit-breaker trips. Blown fuses. Ask a qualified electrician if your home would benefit from AFCI protection. Especially important during inspections of older homes or upgrades to electrical systems. Limit use of extension cords, particularly cords used to power room air conditioners. Use light bulbs that are the proper wattage for the fixture. Higher-wattage bulbs can degrade the wires in and around the fixture. Source: U.S. Consumer Product Safety Commission Home Electrical Safety Checklist "Keeping You and Your Family Safe, Room-by-Room": PDF download from CPSC FOR CUSTOMERS FOR RETAIL PROVIDERS NEW LINES & EXTENSIONS ABOUT US CONTACT US POWER OUTAGE MAP Copyright © Texas-New Mexico Power Co. All Rights Reserved.