855-POLKBUS (855-765-5287) Facebook Twitter Youtube HOME ABOUT US ROUTES HOW TO RIDE BUS SYSTEMS ESPAÑOL FAQ CCTV STAY UP-TO-DATE ON CITRUS CONNECTION SERVICES DURING COVID-19. VIEW INFO HERE. Public transit in Polk County is provided by the Lakeland Area Mass Transit District, operating as Citrus Connection, which includes all public transportation within the county, including Winter Haven Area Transit, rural routes servicing Bartow, Ft. Meade and Frostproof, as well as all paratransit service. For years, public transit was made up as three agencies operating independently of each other, creating some challenges for riders who want to utilize the transit system throughout the county. Today, those services, personnel and assets are together working to bring you a top quality transit system under one simplified banner, Citrus Connection. IMPORTANT INFORMATION BOARD OF DIRECTORS MEETING LAMTD Upcoming LAMTD Board Meeting: Monthly Meeting Wed. Dec. 8, 2021, 8:30 a.m.. Hollingsworth Board Room 1212 George Jenkins Blvd. Lakeland, FL 33815 AGENDA PACKET BOARD OF DIRECTORS MEETING Polk Transit Authority Upcoming PTA Board Meeting: Board Meeting Thurs. Dec. 9, 2021 Immediately Following the Polk TPO Board Meeting County Commission Board Room, 330 W. Church St. Bartow, FL 33830 Agenda COMMUNITY SCORECARDS The Community Score Card provides detailed information about the ridership on each route. Ever wonder which routes carry the most riders and what times of the day are slow or busy? If so, we’ve got answers for you! Click here to see our scorecard TRANSIT DEVELOPMENT PLAN The 2017 Transit Development Plan (TDP) for Polk County serves as the strategic guide for public Transportation in the county over the next 10 years. Development of the TDP includes documentation of study area conditions and demographic characteristics, an evaluation of existing transit services in Polk County, market research and public involvement efforts, the development of a situation appraisal and needs assessment, and the preparation of a 10-year TDP that provides guidance during the 10-year planning horizon of the plan. Click here to see the 2017-2026 MyRide TDP Click here to see the 2019 TDP Annual Report Click here to access the draft 2020 TDP Click here to access the 2021 TDP Annual Report HOLIDAY SCHEDULE There will be no bus service on the following holidays: Veterans Day – Thurs., Nov. 11, 2021 Thanksgiving Day – Thu., Nov. 25, 2021 Christmas Eve – Fri., Dec. 24, 2021 Christmas Day – Sat., Dec. 25, 2021 New Year’s Eve – Fri., Dec. 31, 2021 New Year’s Day – Sat., Jan. 1, 2022 Martin Luther King Day – Mon., Jan. 17, 2022 Memorial Day – Mon., May 30, 2022 Independence Day – Mon., July 4, 2022 Labor Day – Mon., Sept. 5, 2022 Veterans Day – Fri., Nov. 11, 2022 ROUTE CHANGES Click here to learn more about our routes and stay up-to-date with the latest changes. GREYHOUND SERVICE Greyhound Lines, the largest provider of intercity bus transportation in the country, serving more than 3,800 destinations across North America, stops at the Citrus Connection Winter Haven Terminal twice daily going to Tampa and Miami. Tickets ARE NOT purchased at the terminal, but can be purchased at www.greyhound.com. Citrus Connection staff WILL NOT print Greyhound ticket confirmations. FLIX BUS SERVICE Citrus Connection proudly partners with FlixBus USA bringing a new travel alternative to the Sunshine State. FlixBus has 80 destinations in 11 states. Internationally, FlixBus has more than 400,000 daily connections to 2,500 destinations in 35 countries. The expansion in Florida and particularly Lakeland, provides service to several destinations between Lakeland and Miami. FlixBus customers will need to get fare information, buy their tickets and plan a trip online at www.FlixBus.com. CUSTOMER SERVICE HOURS Customer Service hours are 8 a.m. to 5 p.m. at all three of our locations: Lakeland Transit Terminal, Winter Haven Transit Terminal and the Regional Mobility Call Center in Bartow. COLTS & SUMMER OF SAFETY Citrus Connection, along with other various organizations, have teamed up to offer students a FREE method of public transportation. Colts Information Summer of Safety Information REGIONAL MOBILITY CALL CENTER A one-call/one-click transportation resource center, coordinates with a network of community transportation service providers to provide access to transportation services for veterans and military families. Click here to read more ADA TRANSPORTATION SERVICES Paratransit service, operated by Citrus Connection throughout Polk County, is available for persons with disabilities who are unable to ride the fixed route buses. Click here to read more LATEST NEWS AND UPDATES Polk’S Citrus Connection Public Transit Announces Its Largest Expansion In Nearly 20 Years December 2, 2020 Service Enhancements And Expansion Coming To East Polk December 2, 2020 Sara Roberts McCarley Named 2020-21 LAMTD Board Chair December 2, 2020 CAREER OPPORTUNITIES | TRANSIT ADVERTISING | BUSINESS OPPORTUNITIES | F.A.Q. | CONTACT US © 2021 Citrus Connection. All Rights Reserved. • Brand Management Provided By Tinsley Creative Citrus Connection is committed to facilitating the accessibility and usability of its Website, ridecitrus.com, for all people with disabilities. If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. If you do encounter an accessibility issue, please be sure to specify the Web page in your email, and we will make all reasonable efforts to make the page accessible for you. Users who need accessibility assistance can also contact Susan Alfano, Quality Assurance Manager at 863.733.4242 or Salfano@ridecitrus.com. Our Website will be reviewed and tested on an ongoing basis, utilizing assistive technologies by users who have knowledge of and depend on the performance of these technologies.