ABOUT US ADVISORY INDUSTRIES DELIVERY SUCCESS TEAM CAREERS NEWS About Us Advisory Industries Delivery Success Team Careers News Salesforce Projects Delivered Whether deploying Salesforce for the first-time, or transforming globally, we help you deliver success. Get more from the Salesforce Customer Success Platform. Salesforce Experts Salesforce experts, Salesforce CTA solution designs, and always a focus on frictionless experience design. Proven Methodology Fast project delivery model, delivering rapid value with reduced project risk & costs. Industry Accelerators PolSource industry experts, accelerators, and products deliver business change and results at speed. Global Delivery Delivery teams across Europe and the USA deliver global projects routinely, in multiple languages. Managed Services After go-live we can run and drive your Salesforce solutions, co-innovate, and drive ongoing value from your investment. Advisory Services Available at all stages of delivery we help you shape business change, measure success, and innovate. Salesforce Center Of Excellence 180+ Salesforce experts in our COE and across Europe and the USA. Certified Architects, Developers, Configurators & Advisory Consultants SALESFORCE PLATFORM END-TO-END Practices with expertise of the entire Salesforce platform CTA LED SOLUTION ARCHITECTURE A Salesforce CTA leads our Solution Engineering teams MOMENTUM METHODOLOGY Outcome driven delivery, based on global delivery experience QUALIFIED TEAMS 90+% of delivery teams have Masters degrees in IT or Business GLOBAL DELIVERY Routine delivery of global projects & multiple languages spoken EXPERIENCED DELIVERY LEADERS Our delivery team led some of Salesforce’s Customer Success teams for methodology, Service Cloud, and delivery programs. Delivery Practices Our teams work across the following practices to form exactly the right team for delivering a project. Better customer journeys Engage, sell, service, and retain customers by creating compelling, personal journeys that drive action and brand loyalty. Better apps & integration Use the Saleforce Platform, including Heroku and Mulesoft to connect 1st & 3rd party data, connect to IoT, and build Apps. Data & AI driven applications Use data to drive smart, personal journeys and actions for all users, with reporting and insights to improve your business. Better sales and faster cash The largest Salesforce Quote-to-Cash team in EMEA delivers guided selling, managed pricing, better quoting and faster revenue. Engaging mobile experiences Build seamless mobile applications that connect your customers anytime, on any device, with context and smart actions. Frictionless experiences Create compelling, frictionless customer experiences that are easily personalized, and create long term brand loyalty. Managed Services & Support Get more out of your Salesforce investment GO-LIVE SUCCESS Support & Maintenance From go-live to business as usual, we offer fully managed support, maintenance, and tuning services that allow your teams to do more, run faster, and drive value from Salesforce. GET STARTED DEPLOYMENT SUPPORT Deploy Solutions Fast We support deployment, driving rapid adoption, and ensuring that many common challenges are seamlessly and quickly resolved, including test coverage and migration. GET STARTED APPLICATION MONITORING Drive Business Success Dedicated teams monitor your Salesforce applications and proactively resolve issues, and highlight opportunities to optimize and drive business performance. GET STARTED CASE STUDY Overstock.com “A major CRM replacement in 5 months is no small feat. Doing it with minimal impact to your business, on time and under budget is the definition of excellence” – Tyler Cook, Product Director THE CUSTOMER Overstock.com is a Utah based Billion-dollar online retailer with a strong history of leveraging technology to innovate and scale their business efficiantly and at speed. THE CHALLENGE Provide real-time agent exeprience, guided service processes, 360′ customer information, on-demand knolwedge, faster on-boarding of partners & agent KPIs for coaching. THE SOLUTION A Salesforce solution built on Service Cloud, Live Agent, Community Cloud, Knowledge, CTI integration & Heroku. RESULTS Replaced RightNow in under 5 months, with faster agent response, case close times, and faster partner onboarding. What can we deliver for you? GET IN TOUCH Say Hello hello@polsource.com US +1.737.808.4730 EMEA +48.12.633.38.88 More Information Blog PolSource © PolSource S.A. PolSource uses cookies to personalize content that provides you with a great user experience. By continuing to enjoy our site you are providing your consent to use our cookies. Please visit our privacy and cookie policies for further information. Accept and Close