Italian English (UK) +39 3348636861 info@customerexperienceitalia.it HOMEWHO WE ARE WHAT DO WE DO NEWSEXPERIENCE CONTACTS Strategic top management Technology and analytics for sales Contact Center for outsourced Quick and clean operations prev next Network of Contact Centers Technology and analysis Strategic and managerial management Quick and transparent operations CONTACTS INFO CUSTOMER EXPERIENCE ITALIA Via Ottavio Revel 16, 10121 Turin T. +39 3348636861 info@customerexperienceitalia.it FOR YOUR BUSUNESS Contact center network Strategic management Technology and analysis Quick and transparent operations USER MENU Login Up-selling ROI Outsourcing Call center operator Marketing Experience customer service Customer satisfaction Customer Journey Customer Experience © 2015 Customer Experience Italy. All Rights Reserved. SHARE ON YOUR SOCIAL PROFILE Share This

Italian English (UK) +39 3348636861 info@customerexperienceitalia.it HOMEWHO WE ARE WHAT DO WE DO NEWSEXPERIENCE CONTACTS Giovanna Lufrano Expert in setting up and managing high quality, cross-cultural customer service and sales activities, Giovanna started working in 2000 as an operator in a contact center . After 5 years she was able to grow and occupy leadership roles: Team leader, Operations manager, Site Manager, Call Center Manager. Thanks to this specialized experience, he worked as Development Manager in several large companies, with the aim of developing the sales channel and optimizing the approach to the customer. Today Giovanna is Business Development Manager in Customer Experience Italy TAGS: Experience , call center , Business CONTACTS INFO CUSTOMER EXPERIENCE ITALIA Via Ottavio Revel 16, 10121 Turin T. +39 3348636861 info@customerexperienceitalia.it FOR YOUR BUSUNESS Contact center network Strategic management Technology and analysis Quick and transparent operations USER MENU Login © 2015 Customer Experience Italy. All Rights Reserved. SHARE ON YOUR SOCIAL PROFILE Share This