Personal Business COVID-19 Menu Log in Search Aviva UK Public Homepage Help and support Contact us Contact us about savings and investments Find out how to get in touch How can we help? Select your product and find out how to get in touch. Aviva Stocks & Shares ISA Manage your plan online Check your ISA value Switch funds and see performance See your transaction history Make additional contributions Take money out or set up an income online Log in Register You may need your policy number if you’ve never accessed your account before. Bought your policy with another provider? You can also find contact details here. Aviva Stocks & Shares ISA customer service 0800 285 1088 Monday to Friday: 8:00am - 6:00pm Saturday and Sunday Closed Alternatively, you can email us and we’ll get back to you as soon as we can: myinvestmentportfolio@aviva.com Telephone calls may be monitored and will be recorded and saved for at least five years. Calls to 0800 numbers from UK landlines and mobiles are free. Aviva Investment Account Manage your plan online Check your account value Switch funds and see performance See your transaction history Make additional contributions Take money out or set up an income online Log in Register You may need your policy number if you’ve never accessed your account before. Bought your policy with another provider? You can also find contact details here. Aviva Investment Account customer service 0800 285 1088 Monday to Friday: 8:00am - 6:00pm Saturday and Sunday Closed Alternatively, you can email us and we’ll get back to you as soon as we can: myinvestmentportfolio@aviva.com Telephone calls may be monitored and will be recorded and saved for at least five years. Calls to 0800 numbers from UK landlines and mobiles are free. Aviva Investors ISA and Collective Investments Aviva Investor ISA and Collective Investment customer service 0800 051 2003 Monday to Friday: 8:30am - 5:30pm Weekends and bank holidays: Closed NOTE: You may have invested directly with Aviva Investors in an ISA or collective investment (OEIC / ICVC or Unit Trust). Aviva Investors client reference numbers are in the format 0000xxxxxx, where x represents numbers. More details on Aviva Investors products, including contact details, can be found on the Aviva Investors website. Investment bonds If your enquiry relates to one of the subjects below, please expand to see more information. Otherwise, you can: Manage your bond online Understand what is a bond Learn how we keep in touch with you Surrendering your bond and frequently asked questions Value – fund performance and switching Understanding tax Obtain a copy of your documents Servicing agent and LOA requirements Trust, POA and deed of assignment Manage your bond online Most of our retirement products can be managed online. Use your secure online MyAviva account to update your details, check product information and policy documents, and explore great offers for other Aviva products. Discover MyAviva Try the MyAviva app where you can do things like: Update your details and view documents Control your pension funds and investments Get offers and discounts on other products Log into MyAviva Register What is a bond? Investment bonds are a medium to long-term investment, letting you invest in a mixture of investment funds that are managed by professional investment managers. Our bonds don’t have an end date, so you can stay invested in them for as long as you like. Remember, the value of investments can go down as well as up and you may get back less than you’ve invested. What you can do You’ve got various options for managing your bond so it can adapt to any changes in the way you want your money to work. Get a valuation Invest more Change your investment funds Take money out Find your policy documents How we keep in touch We’ll keep you up to date so you can stay in control. Yearly statement Each year, on the anniversary of when you took out your bond, we’ll send a statement that shows the value of your bond and which funds it invests in. With-profits announcement If you're invested in one of our With-profits funds, you can visit our announcements page to find out about our bonus announcements and fund news. Guaranteed fund fifth anniversary Our guaranteed funds last for 5 years. We’ll write to you 3 months before the end date to explain your options and next steps. You can find out more on our guaranteed selection funds page. Investment bond customer service 0800 404 7187 Monday to Friday: 8:00am - 6:00pm Saturday: Closed Sunday and bank holidays: Closed Write to us: Aviva PO Box 520 Norwich NR1 3WG Aviva Platform View your documents online Get an online valuation See all your transactions over 6 months Change and top up your investment Get great offers on our products Log in Register You may need your policy number if you’ve never accessed your account before. Bought your policy with another provider? You can also find contact details here. Aviva platform customer service 0800 068 2170 Monday to Friday: 8:00am - 5:30pm Weekends and bank holidays: Closed If you have a financial adviser please contact them first. Endowments Manage your plan online View your endowment value Get great offers on our products Log in Register You may need your policy number if you’ve never accessed your account before. Bought your policy with another provider? You can also find contact details here. Endowments customer service 0800 953 1777 Monday to Thursday: 8:00am - 8:00pm Friday: 8:00am - 5:30pm Saturday: 8:30am 2:00pm Sunday: Closed Write to us: Aviva PO Box 520 Norwich NR1 3WG Wealthify Wealthify customer service 0800 802 1800 Monday to Friday: 9:00am - 6:30pm Bought your policy with another provider? Choose from the policy providers below to find the right contact number Friends Life Friends Provident AXA Winterthur Haven't found what you're looking for? See our contact us page for a full directory. Go to contact us Other reasons to get in touch Find out more about working with us, our media teams and what to do if you aren’t happy with your experience. Careers We’ve got some of the most exciting opportunities that the financial services industry can offer. Visit our careers page Affiliates Find out how you can promote our products and earn commission from sales made. Explore affiliates Media contacts Explore our contacts for media enquiries. Contact media team Still need help? Ask our chatbot. Important information For our joint protection, telephone calls may be recorded and/or monitored and will be saved for a minimum of 5 years. Calls to 0800 numbers from UK landlines and mobiles are free. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. 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