OP and Pohjola Insurance's customer service for personal customers We’ve put together shortcuts for you to handle your banking and insurance matters deftly online. Choose the most appropriate topic and see if you can find help. Are you a business customer? Go to corporate customer service Key Number List and Mobile Key Where can I get a new key figure list? How to use Mobile Key? What is the additional confirmation via SMS? Frequently asked questions about online banking Ask about authentication in the chat Loans Apply for an installment-free loan Calculate the appropriate loan with the loan calculator How to apply for a student loan? Frequently asked questions about loans Ask about loans in the chat Insurance and damages Ask for a quote on insurance Report the damage and seek compensation Emergency service numbers for various injuries Frequently asked questions about insurance Pohjola Emergency and chat Accounts and payments Terminate unnecessary account How do I change account permissions? How do I open an account for a child? Frequently asked questions about accounts Ask about accounts and payments in the chat Cards The card does not work Apply for a debit or credit card Card lock service number Frequently asked questions about cards Ask for cards in the chat Other transactions How to log in to online banking? Managing the affairs of the estate Where can I find salary information? Frequently asked questions TOP5 Ask about banking in the chat contact Customer service Contact customer service if you did not find the answer to your question. Call Yhteystiedoista löydät OP:n ja Pohjola Vakuutuksen asiakaspalvelunumerot, korttien ja tunnusten sulkupalvelunumerot sekä vakuutusten hätäpalvelunumerot. Viestit Voit kysyä pankki- ja vakuutusasioistasi viestillä, kun kirjaudut sisään op.fi-palveluun tai OP-mobiiliin. Vastaamme viesteihin kolmen arkipäivän kuluessa. Ajanvaraus ja verkkoneuvottelu Ajan varaaminen ja varatun ajan muuttaminen onnistuu kätevästi verkossa. Pankista riippuen voit valita joko puhelin- tai verkkoneuvottelun tai tapaamisen konttorissa. Löydät varaamasi verkkoneuvottelun OP-mobiilin Muut-valikon asiakaspalvelusta. Osuuspankit Osuuspankkien omilta sivuilta löydät konttorien yhteystiedot ja aukioloajat sekä pankista riippuen asiantuntijoiden suorat numerot. Hae lähin konttori. Usein kysyttyä We've put together answers to frequently asked questions about banking and insurance. Researching the customer experience We regularly monitor the customer experience through various customer surveys and surveys. Read more about research. give feedback Your feedback is important to us. Based on the feedback, we strive to improve our products and services. To the beginning of the page Customer service give feedback Use of cookies Service price list Call price list Electronic signature service Become an OP customer Secure transactions Use of the Online Service OP Media OP Home Pohjola Hospital Pohjola Damage Assistance facebook twitter linkedin Instagram © OP Financial Group BIC: OKOYFIHH Privacy Policy Accessibility Terms of use Terms and conditions