Home » Service card PUBLIC TRANSPORT Lines and Timetables Tickets and Season Tickets BIP card Travel Rules and Sanctions Resales SUN ticket office Online ticketing Advertising TOURIST SERVICES Bus rental PARK AND BIKE SHARING Muse Novara Interchange parking spaces Bicincittà - Bike Sharing Service SUN ANSWERS Online reporting Contacts METHANE DISTRIBUTOR Open to the public USEFUL LINKS Bodies and Institutions THE COMPANY Historical notes The Company today: the numbers Governance Vehicle fleet Service Charter Certification Code of Ethics, Regulations and Information Transparent company WORK IN SUN Calls for applications Personal research RESERVED AREA LOGIN NEW REGISTRATION I forgot the password CHARTER OF SERVICES The Mobility Charter is an instrument at the service of the community, whose primary objective is to make the performance of those who provide the services more efficient and, above all, respond to the concrete needs of the users who use these services. All this is achieved through a mechanism of "protection" to the User itself, a sort of pact aimed at guaranteeing explicitly declared services and referring to pre-established and verifiable quantitative and qualitative parameters. SERVICE CHARTER 2017 [pdf 11.847 KB] This site uses cookies, including from third parties: by clicking on 'Close', continuing to browse, scrolling the page or other type of interaction with the site, you consent to the use of cookies. For more information or to deny consent to all or some cookies, consult the information . Or Close this notice SUN SpA - Via P. Generali 25 - tel. 0321482811 - fax. 0321482890 - email: info@sun.novara.it Company Reg. Novara and CF 00123660037 - VAT number 01651850032 - REA Novara n. 88599 - Share capital € 2,046,400.00 Single-member company subject to management and coordination by the Municipality of Novara, pursuant to art. 2497 sexies of the Italian Civil Code and Legislative Decree no. 188/2003.