Personal Business Coverage checker Store locator Log in Register View basket Shop Support Blog 5G SupportCancel Contract Cancel your contract We get it; it’s time for a change. It’s not working out anymore. You want to move on. If you want to leave us, that’s okay, but we’ll need to have one more quick chat before you go. If you want to find out when your contract ends, get a PAC or STAC for your new provider or you’ve just changed your mind within 30 days of joining us, we’ll be happy to help. Just make sure you have your mobile number, password, address and date of birth to hand. If you're a broadband customer go to our support page, and we can help you move on smoothly. Note: We'll need 30 days notice to cancel your contract. If you decide to leave us within your minimum contract period, you may be charged a cancellation fee to cancel your contract early. This will be equivalent to the total of the monthly charges remaining during the minimum term of your agreement, minus a variable discount. From 14 December 2020, the discount will decrease from 20% to 3%. This is due to a change in the VAT payable by Three on cancellation fees. You can find details of this in your price guide. Contact us Your other options Leave Three for another provider Leaving us doesn't have to be painful. You can do everything you need to easily, whether you text to switch, go online or give us a call. We've got all the info you need to know about leaving Three for another provider. Leave Three Before you go... If you just want to know when your contract ends, you want to check out the great deals we have for you or you’re just not feeling your plan anymore, take a look at the Three app or My3 to see if we can offer you anything different. Check out our upgrades Why Three? All our SIMs get access to our 5G network – at no extra cost. Discover 5G with us Call and text back to the UK, and use your data allowance in 71 destinations. Check out Go Roam Get Unlimited data with no limits or caps. Go Unlimited Back to Support Coverage and network status Explore Three Mobile Phones. Broadband. Tablets. Top-up. SIM Only deals. Pay As You Go. Three+ Three App. Popular phones Samsung Galaxy S21. Samsung Galaxy S21 Plus. Samsung Galaxy S21 Ultra. Samsung Galaxy Z Series. iPhone 13. iPhone 13 mini. iPhone 13 Pro. iPhone 13 Pro Max. Popular products iPhone. Samsung. Honor. Huawei. Oppo. OnePlus. Xiaomi. Google Pixel. Our company About us. Terms & Conditions. Social Commitment. Business. Code of practice. Wholesale. Modern Slavery Statement. Corporate. Gender Pay Gap Report. Careers. Accessibility. Contact us. Vulnerable Customer Policy. Media Centre. Privacy & Safety. Price Guide. Delivery Information. SMARTY Sitemap. Hutchison 3G UK Ltd | Registered address: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ | Registered in England & Wales | Registered company number: 03885486 | Authorised and regulated by the Financial Conduct Authority (registration number: 738979) © Hutchison 3G UK Limited 2002 - Present. Feedback