Eurasia Tours Home Circuits Brochure tour Tailor-made circuit Registration Practical information Who are we Contact Our travelers French /中文 Home PRACTICAL INFORMATION GENERAL INFORMATIONS Transport • The international flights of our circuits are regular, in economy class, provided in priority by Air China, China Southern Airlines, China Eastern Airlines and Vietnam Airlines. Domestic flights are regular economy class flights on national or regional airlines, often operated by Boeing or Airbus type aircraft. The fleets have been renewed in recent years, but delays, schedule changes and sometimes even flight cancellations are however possible, inevitably leading to adjustments to the initially planned program. • Traveling by night train allows you to share the local way of life. Travel in a "soft berth" is first class, they are padded berths, with 4 berths per compartment. The “hard sleeper” night train journey is in second class, 6 people per compartment. On the other hand, there is now the commissioning of new TGV lines and the Société Nationale des Chemins de Fer Chinois has therefore redeveloped its railway network. For programs with night train, the first classes are systematically scheduled but this is not guaranteed and remains subject to availability. The overnight train journey to Tibet provides for a "soft sleeper" in first class subject to confirmation up to 48 hours before train departure. Modernization of the rail network involves changes in train schedules, especially in relatively remote regions such as the North West. Accommodation Our groups are generally accommodated in 3 to 4 star hotels (in villages with remote areas, simple inns, or 2 star hotels) according to the program descriptions, which are located near the city centers. The approval and the tourist classification of the types of accommodation correspond to the regulations or customs of the country of destination. The price is calculated on the basis of a double room. For people wishing a single room, a single supplement must be paid when paying the balance for the trip. By mutual agreement, if two participants in a single wish to share their rooms, this is possible and we will put them in touch. On the other hand, if no sharing is possible, the participant alone must pay the single supplement when the balance is reminded. The list of hotels behind each program allows you to indicate the different categories of accommodation. We may have to replace the planned hotel with another of the same category. Full board Breakfasts are generally served in the hotels in the form of a buffet. Lunches and dinners are served with a glass of drink included (beer, mineral water, soda, or tea). The gastronomic specialties mentioned in our programs are included in our prices. Group tour Departure is guaranteed from 10 people. If the number of participants does not reach 10 people, we will be obliged to cancel the trip. Two solutions: transfer proposal to another stay no later than 21 days before the date of departure or reimbursement of your deposits without compensation. The number of participants in each group is limited, depending on the different programs, to 20 or 26 people to ensure good travel conditions and better value for money. Meet at the airport for departure The meeting point at the airport for departure will be communicated to you by post approximately 2 to 3 weeks before departure in the travel book. On the day of departure, a representative of our agency will give you the plane tickets, passport and collective visa at the airport. He will assist you with the formalities and check-in of your luggage. Guide A French-speaking national guide is provided for groups from 16 participants (Tibet tours, Silk Road, national guide from 10 people). He welcomes you as soon as you arrive. In China, the national guide is assisted by local guides who are generally French-speaking, except in certain very remote regions. Some only speak English or Chinese. The national guide will provide the translation. For groups made up of 10 to 15 participants, we will provide you with French speaking guides for each stage. Baggage In general, checked baggage should not exceed 23kg / person, this varies between airlines. You will be informed of the baggage allowance in your travel log. It is advisable to take hard-shell luggage with a key lock. Security checks are long and strict at airports. When traveling by air, keep in your hand luggage only what is absolutely essential, such as your medicines (tablets and capsules, for liquid medicines you must present a prescription in your name). Sharp metal objects are prohibited in the cabin. The dimensions of your hand luggage must not exceed 56cmX36cmX23cm for 7 kg / person. Train In some of our tours we plan a train journey, we usually book the best available class. Travel by train is a privileged way to approach the local population. However, it is not always synonymous with comfort or cleanliness. The group may be separated in different wagons, some trains do not include a wagon for the checked bags, the train running plan often changes for developing countries, etc ... We will do our best to offer you the best solution and make your trip enjoyable. Health China:No compulsory vaccine, some vaccines are recommended (tetanus, polio, hepatitis A and B, diphtheria and typhoid fever), you will find more precise information on the site of the Pasteur Institute or the Ministry of Foreign Affairs. Tap water in China and Vietnam (even in hotels) is not drinkable. We advise you to take mineral water and tea. For people with fragile stomachs and intestines, we advise you not to consume salad, raw vegetables or ice cubes in drinks. You can easily see a doctor in large cities including hotels. Take a small pharmacy with medicine for colds, sore throat, diarrhea, and vitamin tablets. Vietnam:No compulsory vaccines. Consult your doctor who is authorized to perform all vaccinations except yellow fever. Some vaccines are not compatible with each other; others require multiple injections. Do not wait until the last minute to consult! Whatever the destination, it is recommended to be vaccinated against tetanus, diphtheria, and polio. For all information on vaccinations: www.pasteur.fr; www.diplomatie.gouv.fr. For the "Silk Road", "Tibet", "The Colors of Yunnan", "The Wonders of Yunnan and Vietnam" programs and the hiking tours, good health and physical fitness are essential. A prior medical examination to ensure your resistance to altitude is strongly recommended. The differences in temperatures and altitudes can cause health problems that could spoil your stay, long road trips can be painful for people with fragile backs. Appropriate precautions and a minimum of preparation are necessary, especially as hygienic conditions are generally poorer in these regions. Restrooms Outside of hotels, public toilets are not always very clean. Always carry toilet paper. You can buy them on site. Currency-Change- Bank card at the value of December 04, 2015 € uro China Vietnam 1 € uro 6.8 ￥ uan 26450 VN ₫ You can change euros at the bank or in hotels with the same rate. The travel check is not practical. Please always keep some local reserve money as neither hotels nor shops accept foreign currency for purchases. Credit cards are accepted in some stores and hotels: Visa, Master Card, American Express, Diners Club, JCB. Withdrawals are possible at banks in large cities, at airports, and in some ATMs in large cities. But for each payment and withdrawal by credit card, a tax will be withheld. In small and medium-sized towns, bank cards are used very little. Climate - Temperature - Clothing In China:the heat starts very early. In April, the average temperature is variable between 15 ° C and 25C °. In the north, summer outfits from May to September and very warm clothes from the end of November to the beginning of March. It is very hot and humid in July and August. In the south, summer and mid-season clothing all year round, except at altitude where it is advisable to bring a raincoat and woolens. You will easily find clothes and foldable umbrellas on site. Vietnam: the dry season lasts from November to March, the best season to travel to this country. Warm clothes in the north of Vietnam, and light clothes in the south of Vietnam. It is necessary to provide half-season clothes. Do not forget to take woolen or fleece and a scarf (air conditioning sometimes not very adjustable in buses and in restaurants). Whatever the season of your trip, you should always have a raincoat / windbreaker and comfortable, sturdy shoes in your suitcase. Electricity and Voltage In China: the current is 220 Volts. The sockets are American with 2 or 3 phase flat plugs for Chinese families, but in 3 *** and 4 **** hotels, the sockets are adapted to French standards. In Vietnam :current 220 Volts in general, with flat plug. Power cuts are to be expected in the south of the country, so a flashlight will be useful. In general in hotels, you have the plugs to French standards. But an adapter is still useful. Time difference China adopts the unique Beijing time for the whole country, ie a difference of + 6 hours in summer and + 7 hours in winter with metropolitan France. Vietnam: + 5 hours in summer and + 6 hours in winter. Telephone To call from France to a foreign country, you must dial the country code plus the local number. China code 0086; Vietnam code: 0084. To call from a foreign country to France, 00 + 33 (code for France) + 9-digit number without the initial 0. Insurance For all our published tours, “repatriation - medical expenses” insurance is automatically taken out with Mondial Assistance, the cost of which is included in our prices. We also offer you the “cancellation - luggage - civil liability” guarantee, which is optional but strongly recommended since it can allow you to avoid the significant costs incurred by a possible cancellation. The cost of the cancellation guarantee is 4.3% of the total amount of the stay (until December 1, 2016) Important: When you encounter a problem on site, you must declare it to Mondial Assistance within 3 to 5 days so that they can open a file. Individual Travel We also offer individual services, tailor-made trips and mini-group tours. Consult us. Formalities: Passport valid for more than 6 months after the return date; entry visa required. Tips: the practice of "tips" is now widespread, in China and Vietnam, these "tips" (or service taxes) are part of the remuneration of guides and drivers. It is not possible for us to include it in our prices. Allow 4 € / traveler / day in your budget. The traveler is requested to either give the total amount of tips at the start of the trip to the national guide, who is responsible for the distribution with the local drivers and guides of each city or to give the amount corresponding to the number of days to the guides of each step. Preparation for the trip: Each traveler receives by mail approximately 2 to 3 weeks before the date of departure, a travel log which includes the notice of departure, the program with flight schedules, practical information specific to their trip, the list of hotels with contact details hotels and the national guide. It is possible that for professional or personal reasons, one of the hotels on the list or the guide is replaced by another. Simple REGISTRATION For any request to register for a group trip, simply send us by email, fax or by post: - the completed, dated and signed registration form - a photocopy of the valid passport greater than six months after the date of return from travel - the deposit: € 500 / person - the amount of the cancellation guarantee (4.3% of the total amount of the stay until December 1, 2016 if option) must be paid when registering. © 2016 EURASIA TOURS All rights reserved Designed by Chenglin Information Terms of Sales Insurance Contact 15 rue de la santé 75013 Paris Registration: IM075120157 Opening hours: WINTER: 9: 30-17: 00 SUMMER: 9: 30-18: 00 Monday to Friday Contact an advisor Tel : 01-56-69-12-80/81/82 Email : contact@eurasiatours.fr