CareersBlogFAQs Quote Helpline 0800 3897413 Health Insurance We're Different Customer Benefits Contact Us Get a Quote My Account BECOMING AXA HEALTH We're bringing all our health brands together under one name - AXA Health. While we're letting you know now, we'll be working hard over the coming months to make this transition - it won't happen all at once. Our email addresses will change to AXA Health and we'll answer the phone as AXA Health too. But you'll still see the Health-on-Line and AXA PPP Healthcare brands on our product materials and in other interactions whilst we work through the changes. In the meantime, we want to be clear about what services we provide to you, under each brand, while we make the transition. Please view "information about AXA Health" for more detail. Close Home Business Health Insurance How To Make A Claim Making A Claim At AXA Health we get some great feedback from our members. They tell us how easy and straightforward our claims service is and how happy they are with the private hospitals we use. Here are the steps for a typical claims process. Call Us: 0345 600 7696 (Open 8am to 6pm Monday to Friday) How to make a claim Step 1 Visit your GP Step 2 Call our Claims Team Step 3 Send us your medical history Step 4 Commence treatment and keep us updated What happens if they want to see a specific specialist? How are the medical bills paid? Which hospitals are covered? Our Policies Private Health Insurance Business Health Insurance Quote Start Your Personal Quote Start Your Business Quote Company My Account We're Different Blog Careers Contact Us Call: 01202 544255 Email: information@axahealth.co.uk Cookie Settings| Information about AXA Health|Privacy Policy|Recruitment Privacy Policy|FCA Regulated|Modern Slavery Act|Gender Pay Gap|Sitemap © 2021 | Health on Line AXA Health is a trading name of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Registered in England and Wales No. 3655704. Health-on-line policies are underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119. Both companies are registered at 20 Gracechurch Street, London EC3V 0BG. Health-on-Line Company UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Ref No 202947. Write to us at: AXA Health, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth Cookies on this website We use cookies on this website to keep your information safe. It also helps us understand how you use our site. We use these cookies to help personalise your experience. If you want to learn more, or update your preferences, just click the "Manage" button below. Or you can click "Accept all" to agree to our use of cookies. If you want to update your cookie preferences just go to cookie settings at the bottom of this page. MANAGE ACCEPT ALL