Dealers Customers Contact Us Make a Guest Payment LOGIN FOR OVER 32 YEARS AUTO FINANCE HAS BEEN OUR ONLY BUSINESS First Investors has created a unique business model that encompasses indirect and direct lending as well as portfolio acquisitions and third party servicing. Learn More About Us! Mission Our mission is to sustain a long-term business model that will reward our employees, shareholders, customers, vendors and community. Vision To be the preeminent leader in the automobile finance industry by focusing on solid fundamentals and superior and sustainable shareholders returns - without compromising quality. Core Values Fundamental to our mission are our core values Think Like an Owner Balance Quality and Quantity Document, Refine, and Reengineer Systems, Processes, Practices and Services Take Responsibility and Be Accountable Conduct Business in a Professional Manner with Honesty and Integrity Provide a Safe, Productive, and Rewarding Work Environment Develop and Maintain Profitable Relationships with Customers Inspire Involvement and Teamwork Create a Clear, Sustainable Competitive Advantage Encourage Honest, Open Communication Embrace Innovation, Creativity and Change Respect structure and reporting relationships yet ensure that organizational boundaries never become a barrier to success Executive Management Tommy A. Moore, Jr. President and CEO Blaise G. Rodon Senior Vice President - Co-Chief Operating Officer Perry A. Sexton Senior Vice President - Chief Information Officer Ryan S. Miller Senior Vice President and Chief Digital Officer Bennie H. Duck Executive Vice President and Chief Financial Officer David L. Satterfield Senior Vice President - Co-Chief Operating Officer Scott A. Fath Senior Vice President - Chief Accounting Officer Chuck Berend Senior Vice President – Chief Risk Officer Investor Relations Clear And Concise Financial Information For information regarding First Investors' financials, bond offerings, performance and other information, please contact Bennie H. Duck, Executive Vice President and Chief Financial Officer, either by Phone ( 713-273-5116 ) or Email ( bennie.duck@fifsg.com ). Additional Resources Careers Corporate Corporate Homepage About Us Employees Careers Careers FAQs Dealers Dealers Homepage Join Our Network Payoff Quote Contact Us Existing Customers Register Now Security Payment Options Pay Online FAQs Important Disclosures Contact Us Privacy Policy (PDF) New Customers New Customers Homepage Apply Now Loan Calculator Check Loan Status Pay Online FAQs Important Disclosures Contact Us Privacy Policy (PDF) Customer Service 1-800-249-6305 Mon-Fri: 8 am - 6 pm EST For Washington Residents: Consumer Loan License # CL-128351. The NMLS Identifier # for First Investors Financial Services, Inc. is NMLS-128351 and the consumer access link may be accessed at the following web site: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/128351 Privacy Policy (PDF) Security Disclosure