wastewater + stormwater Mission, Vision, Values Home About Us Our Organization Mission, Vision, Values Our Organization Find answers fast. Select a subject from the menu below: Select a subject Pay My Bill Report an Issue Payment Options Billing Questions Careers Want to do business with us? What is MSD Project Clear? What does MSD do? Contact Us Customer Service: 1 (314) 768-6260 Billing: 1 (866) 281-5737 Helpful Resources MSD FAQs Event Calendar What’s New with MSD MSD Boundary Map What We Believe Vision Statement Quality Service Always Mission Statement To protect the public’s health, safety, and water environment by responsibly providing wastewater and stormwater management. Values Integrity We believe in acting ethically at all times, treating everyone with honesty, fairness, and respect. Teamwork We believe in working together to accomplish our mission with open communication, trust, respect, and diversity. Innovation We embrace continuous improvement and new solutions to achieve excellence. Employees We are dedicated to developing successful, responsible, and safety conscious employees and acknowledging their contributions. Customers We are dedicated to building strong relationships by keeping our commitments, providing excellent service, and being transparent in everything we do. Mission To protect the public’s health, safety, and water environment by responsibly providing wastewater and stormwater management. Vision Quality service always. Popular Links Calendar News & Alerts Diversity Careers Contact Us Payment Options Public Documents Search Follow Us 2350 Market Street St. Louis, MO 63103-2555 Customer Service: 1 (314) 768-6260 Billing: 1 (866) 281-5737 © 2021 Metropolitan St. Louis Sewer District. All rights reserved. Privacy Policy Site Map Terms of Use