MENU OVO Energy terms and conditions Here’s everything you need to know about them. We have 3 sets of terms. They'll apply to you depending on when your plan started - and what type of plan you're on. Each set of terms affect how you manage and pay for your energy – so please make sure you read the right ones for you. If you signed up to a fixed plan before 27 August 2020 Read your terms If you're on a variable plan, joined OVO, or started a new fixed plan after 27 August 2020 Read your terms If you were moved from SSE to OVO on a fixed plan after 5 August 2021 Read your terms Products Home Energy Plans Feed in tariff (FIT) Smart Meters OVO Beyond Smart Home OVO Drive OVO Drive + Anytime Electric Vehicle Leasing EV Smart Chargers Smart Thermostats OVO Greenlight Resources Compare plans Moving home Refer a friend Energy guides About OVO Our story Our green energy OVO Sustainability OVO Foundation Careers Media centre OVO Group OVO France OVO Spain OVO Australia Help & Support Help & support Forum Complaints Emergency support Security Smart Export Guarantee Core Terms & Conditions Privacy Policy & Cookies Modern Slavery Statement Gender Pay Statement Field Force Gender Pay Statement Health & Safety Statement Group Tax Strategy Statement Supplier Code of Conduct Contact us Emergency Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section) Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section) Implementation Statement for 2019 DB Regulations OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879. We are a mandatory FIT & SEG licensee Your privacy We use necessary cookies to make our website work. We need your permission to use other cookies. These other cookies are used for analytics, personalised advertising (including potential Geolocation) and content personalisation. You can read our cookie policy to find out more. If you "Accept all cookies", this lets us and selected third parties store all cookie types. You can also select “Cookie settings” if you want to choose what type of cookies are used. Accept all cookies Cookies settings