Rating 4.6 info@cooleraid.co.uk 01223 830400 Promotions Products Sectors Lifeline Fund About Us Contact Us About Us Established over 20 years ago, CoolerAid is one the UK’s largest and longest running suppliers of water coolers, dispensers and boilers in the UK. With our head office in Cambridgeshire covering the North and South, we have easy access to all major routes and can offer a nationwide service supplying and servicing water coolers, hot water boilers, bottle filling stations and coffee machines. We have grown steadily since we were first established in 1993 and have managed to retain our original values of being a family run business, giving all customers a personal and caring approach. All telephone calls are answered in person within 5 rings ensuring that all enquiries are dealt with swiftly and efficiently. We can offer a guaranteed 24-hour call out service; next-day delivery and provide full maintenance support to all customers. Every single one of our customers receive a dedicated account manager. Because of this personal approach to our business, many of our customers have been with us since the beginning and our customers range from small companies with a few employees to national organisations with multiple sites. We now have in excess of 35,000 accounts across the United Kingdom and are fully nominated to supply water coolers to Schools, Universities, Government, MOD and the NHS through many national frameworks including ESPO, GPS, SUPC and YPO. 27 years since we first launched Cooleraid 5 the amount of rings we answer every call within 24 hour call-out service 35,000 coolers across the United Kingdom 70 employees and counting 1 account manager dedicated to your company We have a dedicated team of sales, support and distribution staff. We are here to ensure customers receive the best value and a seamless straight forward service from installation to servicing and maintenance. CoolerAid started as a family run business and in relation to ethos and attitude essentially remains as a family run business today, we make it our business to manage each of our customers at a personal level. Today we employ over 70 people and have a central distribution centre in Cambridge and strategically placed depots covering the rest of the UK. Dedicated Account managers Each customer is allocated a dedicated account manager who understands their customer’s requirements and circumstances. This helps ensure that our customers, large or small, receive the help, support and service they need. In other words a hassle-free experience for our customers. All Types Of Businesses And Organisations Our customers vary from individuals requiring a singular application to larger contracts (typically those with multiple locations and/or several water coolers and boilers for large sites). We currently supply thousands of UK businesses, hospitals, universities, schools, health clubs and public sector bodies. To us every customer is a customer full stop. Mike Bailey Griffiths Email: mike@cooleraid.co.uk Adam Dyer Email: adam@cooleraid.co.uk Jane Buchanan Email: jane@cooleraid.co.uk Call Back – we are happy to call you back at your convenience FAQ's What is the difference between mineral water and spring water? What size water boiler do I need for 30 people? How many bottles of water do I need for 10 people? What happens to empty water cooler bottles? What is the best water cooler for an office? What is the best water fountain for a school? Why does my water taste strange/metallic? Can I get a free water cooler trial? Can you create a charity that donates to other charities? When you donate to charity, why choose one particular charity over another? Should large companies donate more to charity? Should I donate to charity? What percentage of donations get to the charity? Fully nominated to supply water coolers to schools, universities, government, MOD and the NHS through many government frameworks Never to be beaten on price. Answer Calls within 5 rings. No automated service. Unrivalled service and care. UK support, no call-centres. Supporting the Lifeline Fund. Contact Us For best prices for water coolers, water boilers and Flavia commercial coffee machines on the market please call 01223 830400 or fill in the form below and we will get in touch. About Us Supporting the Lifeline Fund Registered Charity No: 1080687 23 Black Bear Lane, Newmarket, CB8 0JT More Information Accessories FAQ's Troubleshooting Company Policies Accreditations Corporate Responsibility Environmental Policy © Cooleraid Ltd. 2020-2021 All Rights Reserved. Privacy Policy Mains fed water coolers, bottled water coolers, water boilers and Flavia commercial coffee machines by Cooleraid the UK’s leading office water dispenser and drink vending specialists. Website Designed and Developed by Corsto Web Design Agency Cambridge ACCEPT