Toggle Nav My Cart Search 888-880-1880 7AM - 5PM M-F (PT) Home Resources - FAQs Frequently Asked Questions How do I pair my wireless remote to its receiver? Where are product instructions found? How do I debug my LED lighting system? What is the branch limit of your LED strip light? Can I connect more than 1 reel end-to-end? Can I connect multiple light strips together? What is the limit? What types of connectors do you offer for LED strip light? How do I calculate voltage drop? What gauge of wire should I use? Can I use your lighting with a power supply I bought somewhere else? What is the difference between a power supply, a driver and an adapter? What type of power supply will be best for my configuration, and how do I know what size to choose? Where should I mount the LED driver and do I need to take anything into consideration regarding location? Should I keep my power supply close to my lights? What is polarity and how does it affect my installation? How do I wire White-Adjustable/RGB/RGBW/RGBTW products to their respective controllers? How many LEDs are in the RGB LED products and how are they spaced? How do I know if my product is UL Listed or UL Recognized? Where can I find the UL file number for a product? What does the “50,000 hours expected lifetime” really mean? Under what conditions can this be affected? Can I use your strip light on my automobile? What type of wireless control is right for me? What are the ANSI tolerances for Environmental Lights CCT ratings? What are the best practices for designing with LED linear lighting? Are these LED strip lights dimmable? How can I dim the strip light? How do you solder wire to the strip light? What is DMX? What are waterproofing ratings or IP codes? What is CRI? What are the advantages of 24V over 12V LED strip? What is Class 2? How do I know if my product is NSF/ANSI 2 listed/certified? What does NSF certified mean? How do I know if my product is suitable for installation in the storage area of a clothes closet? Do you offer or provide installation services? What is your Warranty Policy? What is your Returns policy? When will I get my lighting after placing an order? Why are your strip lights more expensive than what I see on other websites? Do you have any “reps” that work in my area? Are you a wholesaler? Do you offer wholesaler pricing? Do you offer tiered pricing or discounts for large orders? 11235 West Bernardo Court Suite 102 San Diego, CA 92127 Phone: 888.880.1880 Fax: 707.281.0567 Contact Us Sign up to receive news and new product email updates from Environmental Lights Sign Up for Our Newsletter: SIGN UP About Us Our Company News Testimonials Professional Inquiries Request a Quote Reseller Certificate Download Catalog Resources FAQs Lighting Terms Glossary Customer Service Returns Shipping Policy Warranty © 2021 Environmental Lights, LLC. All rights reserved. Terms & Conditions Privacy Policy Accessibility Statement