Select Page › COVID-19 Guidelines for upcoming appointments “Explore a new you, behind the Hidden Door …” Best day spa, salon and medspa Southlake • Fort Worth Alliance SHOP SPECIALS LOCATIONS GO VIP BOOK NOW About Us Career Opportunities Privacy Policy Refund & Return Policy Shipping Policy Shop COPYRIGHT © 2021 HIDDEN DOOR MEDSPA. ALL RIGHTS RESERVED.

Select Page Our Policies General Policies Please arrive 15 minutes before your scheduled appointment time to find parking, complete necessary client forms and to change into a robe if having multiple services. All valuables should be stored in a secure location at the time of service. Hidden Door Medspa is not responsible for any lost items. We kindly request that all cell phones are silenced before entering the spa, as not to disturb other guests. For all payments in the form(s) of gift certificates, and vouchers please have proper documentation ready upon arrival. Cancellation Policy A cancellation fee of $25 will be added to the balance of the next visit if an appointment is cancelled without 24 hours notice. Arriving more than 10 minutes late to a scheduled appointment may result in the cancellation or rescheduling of your appointment. Please understand that arriving late may limit the time available for your treatment, thus lessening the effectiveness and your pleasure. About Us Career Opportunities Privacy Policy Refund & Return Policy Shipping Policy Shop COPYRIGHT © 2021 HIDDEN DOOR MEDSPA. ALL RIGHTS RESERVED.

Select Page Shipping Policy Hidden Door ships to all 50 US states. We do not currently offer international shipping. When will I receive my order? Product orders are processed in the order they are received, usually within 1–2 days from the time your order is placed. All orders are shipped from the Dallas / Fort Worth area via USPS Priority, and should arrive within 2–3 days from shipment date. Lost or Stolen Packages If your package has a status of delivered but is missing, we ask that you notify us within 1 week of receiving confirmation of shipment. After receiving your report of a lost package, we will open a support ticket with USPS and attempt to have it located. Hidden Door is not responsible for packages delivered to an incorrect address due to information provided by the customer on orders placed. About Us Career Opportunities Privacy Policy Refund & Return Policy Shipping Policy Shop COPYRIGHT © 2021 HIDDEN DOOR MEDSPA. ALL RIGHTS RESERVED.