About Us Our Services Patients Visitors Our Foundation Work Here Resources MyPortal Find a Physician Locations Contact Us Home » About Us » Patient Safety Goals About Us Our Mission Patient Safety Goals Our History Our Leadership Accreditations Our Physicians Awards and Honors Board of Trustees Wellstar Partnership Community Resource Directory Our Services Patients Visitors Our Foundation Work Here Resources Physicians PATIENT SAFETY GOALS Patient Safety is Our Top Priority 2019 National Patient Safety Goals At Wellstar West Georgia Medical Center, patient safety is our top priority. To achieve our mission of providing professional service, compassionate treatment and a safe environment for our patients, our staff members constantly are focused on the following safety goals: Improve the accuracy of patient identification. Improve the effectiveness of communication among caregivers. Improve the safety of using medications. Improve the safety of clinical alarm systems. Reduce the risk of health care associated infections. Accurately and completely reconcile medications across the continuum of care. Identify safety risks inherent in the patient population. Universal Protocol of: • Conducting a Pre-Procedure Verification Process • Marking the Procedure Site • Performing a Time-Out Wellstar West Georgia Medical Center prohibits any punitive action relating to patient safety concerns. For concerns or questions, call our Patient Safety Hotline at (706) 845-3714 or contact: Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181 www.jointcommission.org Phone: (800) 994-6610 Fax: (630) 792-5636 Email: complaint@jointcommission.org For Laboratory Complaints: Click here or call (877) 267-2323, Ext. 63531 For more information about the National Patient Safety Goals, call (706) 845-3688. Share PATIENTS AND VISITORS CONTACT US LOCATIONS STAFF AND INTERNAL FOR VENDORS REMOTE SUPPORT Join Us The Joint Commission National Quality Approval Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program Commission on Cancer Accreditation © Copyright 2021 WellStar West Georgia Medical Center Mobile Website