Accessibility Cookies Residents’ login to My SBHG Social Heart, Business Head, Local Impact Search Our Resident Portal is currently unavailable. We are working to get it back online as soon as possible. We apologise for any inconvenience caused during this time. News About us Repairs Customer handbook Health & safety Our Services Contact Us Now viewing: Home > About us > Cookies Cookies How does this site use cookies? Cookies are small text files placed on a site visitor’s computer, which identify it to our server. Cookies don’t usually identify individual users and are widely used in order to make websites work, or work more efficiently, as well as to provide analytical information to the owners of the site which is used to improve user experience. You may delete and block most cookies from this site. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Please be aware that restricting cookies may impact on the functionality of this site. Cookies used by the Content Management System (software) that powers this website: This site uses a "session" cookie at all times. The purpose of this cookie is to maintain the state of the site in the effect of a user's selected behaviours for the site as they navigate through it. Examples of these behaviours might be: logging in to the site and staying logged in as they click around; choosing a colour contrast stylesheet; filling in a multi-page form. This cookie also ensures that if the site is hosted in a load-balanced environment, the visitor’s browsing session stays on the same server throughout their use of the site. This cookie does not store any personal information about the site visitor, their computer, their visit, or their browsing history. No personal information is collected by VerseOne or SBHG through the use of this cookie. After the end of the visitor’s session (the browser tab or window is closed, or after an inactivity timeout which is configurable in VerseOne CMS), the cookie’s validity is destroyed and the browser removes the cookie from the visitor’s computer. Google Analytics This site uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our site. These cookies are used in aggregate form to improve the performance and user experience on our site. Google Analytics uses only first party cookies and collects no personally identifiable information. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By accepting cookies from this site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. How to reject or delete the Google Analytics cookies For more information please see our privacy policy Published at: 08:00 06/08/2013 Back to top of page Print this page Email this page Cookies Sitemap About us Our history Governance and Board Strategies, plans & reports Policies and Strategies Jobs Follow us on... Shepherds Bush Housing Group © 2021 Powered by VerseOne Group Ltd We have placed cookies on your computer to help make this website better. You can at any time read our cookie policy. Otherwise, we will assume that you're OK to continue.