HOME COMPANY OFFER REFERENCES CONTACTS CAREERS LANGUAGE: Add customer context to your marketing actions Individual customer experience Traditional marketing campaigns fail to engage each customer at the individual level. They lack the knowledge of customer’s wants and needs and they send indiscrimate messages to the masses. SAP Hybris Marketing enables marketers to develop a deeper understanding of their customers; know what they did, what they might do in the future, and more importantly, what they do now. Gain real-time insight into each customer context and use this information to deliver highly individualized customer experiences across all communication channels (email, phone, customer visits, events, internet, social networks, etc.) What is the solution content? Main functions Collect events and interactions about customers, from all sources Create automatically insight views of customers Use included predictive analysis tools to predict behavior or measure potential Perform individualized targeting Run effective campaigns by pushing personalized messages using customers preferred channels Monitor the execution of campaigns and reinject customer knowledge in the process Plan marketing actions and allocate budgets, track expenses, calculate a ROI Contacts in Paris EXTENSI PARIS 80, rue d’Hauteville 75010 PARIS Tél. 01 42 47 82 11 Contacts in Lyon EXTENSI LYON 33, rue de la République 69002 LYON Tél. 04 78 59 83 26 Links SAP SAP Customer Experience SAP CRM SAP HANA SAP C4C Page Map Home Company Offer Contacts References

HOME COMPANY OFFER REFERENCES CONTACTS CAREERS LANGUAGE: Our company About us Founded in 2006, Extensi helps and supports companies in implementation and integration of CRM solutions by SAP, in order to optimize their business processes. Since its creation, our company has seen steady growth by developing its expertise and business knowledge in order to improve our customers' performance and ensure the success of their projects. Unlike other service companies, we decided to specialize in SAP CRM solutions only, ensuring a smooth integration into company information systems. On 1st January 2021, EXTENSI acquires the company Olivier IT, based in Budapest. EXTENSI add to its offer SCP, Fiori and UI5 technologies. Key figures 12 years of experience 38 experienced consultants 5,2M € turnover in 2019 25 + active customers 1st SAP CRM and SAP Sales Cloud integrator in France Contacts in Paris EXTENSI PARIS 80, rue d’Hauteville 75010 PARIS Tél. 01 42 47 82 11 Contacts in Lyon EXTENSI LYON 33, rue de la République 69002 LYON Tél. 04 78 59 83 26 Links SAP SAP Customer Experience SAP CRM SAP HANA SAP C4C Page Map Home Company Offer Contacts References