Client Login Staff Login Home Expertise Support Case Studies Latest News ECG Team Careers Contact SERVICE HELPDESK M&E Maintenance M&E Projects Water Hygiene Retail Managed Services Service Helpdesk 24/7/365 HELPDESK LINKING SEAMLESSLY WITH TECHNICAL MANAGERS AND OPERATIVES IN THE FIELD … ISN’T THAT THE KIND OF JOINED UP THINKING YOU SHOULD BE JOINING UP WITH? Staffed round-the-clock by trained, experienced ECGFS personnel with engineering expertise, our Helpdesk is fully enabled with our latest development of VIXEN web and workflow technology. On average, over 4700 reactive calls are co-ordinated and managed every month in conjunction with the robust CAFM/mobile technology we provide to you to deliver ‘real-time’ information. GOT IT

Client Login Staff Login Home Expertise Support Case Studies Latest News ECG Team Careers Contact WATER HYGIENE M&E Maintenance M&E Projects Water Hygiene Retail Managed Services Service Helpdesk LET’S BE CLEAR ABOUT LEGIONELLA The dangers of the legionella bacteria are well documented and businesses should be more aware that in addition to endangering life an outbreak of the disease can lead to criminal prosecution of the employers. ECGFS clients who use the services of our specialist Water Hygiene Division, staffed by dedicated and experienced operatives fully approved to HSE AC0PL8, can readily conduct full risk assessments – legally required under the Health & Safety at Work Act and COSHH regulation – and thereafter test, service and maintain this crucial plant and equipment. Controlling risks with professional, pre-emptive and protective management is more than possible – it’s vital. GOT IT

Client Login Staff Login Home Expertise Support Case Studies Latest News ECG Team Careers Contact MANAGED SERVICES M&E Maintenance M&E Projects Water Hygiene Retail Managed Services Service Helpdesk INTEGRATED, INNOVATIVE, INCLUSIVE Every client who utilises ECGFS’s in-house resources and approved supply partners takes advantage of a fully managed, integrated service solution. Our Service Partners are rigorously vetted to the highest health, safety and performance standards and operate on a ‘back-to-back’ policy whereby ECGFS’s SLAs and KPIs are mirrored by our specialist partners – ensuring continuity of service. GOT IT

Client Login Staff Login Home Expertise Support Case Studies Latest News ECG Team Careers Contact COOKIES POLICY COOKIE POLICY FOR ECG FACILITIES MANAGEMENT This is the Cookie Policy for ECG Facilities Management, accessible from https://ecg-facilities.com/ WHAT ARE COOKIES As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies. GOT IT