Monmouthshire A-ZCymraegAccessibility Your Council Services Education Care Business & Jobs Things to do Login | Register Home / Report, pay or request / Paying Bills and Fines Paying Bills and Fines Article last updated: 29th November 2021 In order to comply with payment security standards, as from 15/02/2018 some browsers, if not fully up to date, will be prevented from accessing Monmouthshire’s online payments page. If your browser is affected you will be presented with a screen which contains information and guidance on how to update your internet browser. If you are still unable to make a payment an alternative option is to call our Automated Telephone payment line – 0800 023 7406. Banking and Cashiers Services (Income Office) will be unavailable from 12:00pm on Friday 3rd December. Payments may still be made using the Online Payment Service or the Automated Telephone Payment Service. Normal service will resume on Monday 6th December. We offer a number of payment methods, depending on what you wish to pay. Direct Debit Direct Debit is the easiest and most secure way to pay your regular bills. Below are details of what you can pay for by Direct Debit. Payments are usually collected on a monthly basis and some services have a choice of collection date. Please click on the relevant service for further details: Council Tax Business Rates Council Invoices (Ref 7) Social Services (Ref 6) Online Payments Our online payment facility allows you to make payments directly and securely to the council 24 hours a day 7 days a week. You can make payments for the following services by clicking on the link below: Christmas Wishes Council tax Business rates Housing benefits overpayment Council invoices (Ref. 7) Social services invoice Garden waste collections Planning Applications Building Regulations Regularisation Application Building Regulations Search Fixed Penalty Notice SuDS Pre-Application Advice SuDS Full Application Market Reservations Cafe Space License We accept the following debit and credit cards: Visa and MasterCard. Unfortunately we are not able to accept American Express cards. Please note that we have added a 3D secure function to our online payments. If your payment is rejected or you experience any problems please either use our Automated Telephone Payment Service or contact our Income office on 01633 644355. Automated Telephone Payment Service Our automated telephone payment facility is available 24 hours a day 7 days a week. The number you need is 0800 0237406 (calls are charged at local call rates). You can make payments for the following services: Council tax Business Rates Housing Benefit Overpayments Council invoices (reference starting with a 7) Social Services invoices (reference starting with a 6) Please make sure you have your reference details and your debit or credit card details ready. We accept the following debit and credit cards: Visa and MasterCard. Unfortunately we are not able to accept American Express cards. Click here to make a compliment, complaint or comment Address: County Hall, The Rhadyr, Usk, NP15 1GA Contact Us Telephone: 01633 644644 Email: contact@monmouthshire.gov.uk Privacy Notice © Copyright 2021 Monmouthshire County Council Staff Login Icons made by Freepik from www.flaticon.com is licensed by CC 3.0 BY Dewiswch eich iaith os gwelwch yn dda Please select your language Croeso i Sir Fynwy Cymraeg Welcome to Monmouthshire English Unwaith y byddwch wedi dewis iaith, byddwn yn defnyddio cwcis i gofio ar gyfer y tro nesaf Once you've selected a language, we'll use cookies to remember for next time.