Services Contact us EN DE Imprint Print Imprint Address Solarisbank AG Cuvrystraße 53 10997 Berlin, Germany Customer Support Contact Tel: +49 (0)30 232 5678 599 Email: support[at]solarisbank.de For potential collaboration inquiries, please click here. General inquiries / Contact Tel: +49 (0)30 232 5678 599 Fax: +49 (0)30 232 5678 999 Legal Representatives Management Board: Dr. Roland Folz (CEO), Jörg Diewald, Dr. Jörg Howein, Thomas Rasser Chairman of the Supervisory Board: Ramin Niroumand Supervisory Authorities German Federal Financial Supervisory Authority (BaFin) Graurheindorfer Straße 108 53117 Bonn, Germany and Marie-Curie-Str. 24-28 60439 Frankfurt am Main, Germany Website: www.bafin.de European Central Bank Sonnemannstraße 20 60314 Frankfurt am Main, Germany Foreign Account Tax Compliance Global Intermediary Identification Number (GIIN): V2UCSB.00000.SP.276 Commercial register and VAT registration number Register court: Amtsgericht (Local Court) Berlin Charlottenburg Company registration number: HRB 168180 B VAT registration number: DE301501229 European online dispute resolution platform The European Commission has set up a European Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/. Consumers can use the online dispute resolution platform to settle disputes arising from online contracts entered into with companies located in the EU out-of-court. (Solarisbank does not currently take part in his dispute resolution procedure). Please note that by clicking on this link, you will be leaving the website of Solarisbank and taken to a website of a third-party provider. The content provided there has been created without the involvement of Solarisbank and it is, therefore, the sole responsibility of the third-party provider. Solarisbank does not accept any liability or warrant that the information made available on this website is accurate, complete or up-to-date. A link to a third party website should not be construed as an approval or endorsement of that website or its provider by Solarisbank. You understand that by clicking the "I agree" button you confirm the acceptance of the above notice. Complaints procedure You can contact us with your complaint by the following means: Email: support[at]solarisbank.de Phone: +49 (0)30 232 5678 599 In writing: Solarisbank Customer Support / Complaints Management, Cuvrystraße 53, 10997 Berlin French IBAN For customers with a French (FR) IBAN, please refer to the complaints procedure for France under the following links: Français: Réclamations client et Service des réclamations de Solarisbank AG - Succursale française English: Customer complaints and the Customer Complaints Department at Solarisbank AG - French Branch Italian IBAN For customers with an Italian (IT) IBAN, please refer to the complaints procedure for Italy under the following link: Italiano: I reclami dei clienti e l'Ufficio Reclami di Solarisbank AG - Filiale Italiana English: Customer complaints and the Customer Complaints Department at Solarisbank AG - Italian Branch Spanish IBAN For customers with a Spanish (ES) IBAN, please refer to the complaints procedure for Spain under the following links: Español: Reclamaciones y Servicio de Atención al Cliente de "Solarisbank AG", Sucursal en España English: Customer complaints and the Customer Complaints Department of "Solarisbank AG", Sucursal en España Publication of reports You can read or download our disclosure report 2020 (in German) here. You can read or download our annual report 2020 (in German) here. You can read or download our disclosure report 2019 (in German) here. You can read or download our disclosure report 2018 (in German) here. You can read or download our disclosure report 2017 (in German) here. You can read or download our disclosure report 2016 (in German) here. Start building your own banking service Talk to us Products Products & Services Digital Assets Company About Press & Media Careers Newsletter Blog Partner & Customer Information Customer Support Terms and Conditions Customer Information Contact Working with us Resources Status of APIs Solarisbank API Documentation PSD2 API Documentation Exchange rates for card payments Solarisbank AG Cuvrystraße 53 10997 Berlin, Germany © Solarisbank AG. All rights reserved. Imprint Terms of Use Privacy Policy The embedded finance study is here! Download our free study “When Brands Become Banks” to discover why your next loan may come from your local supermarket.