Beginning About us Solutions Success stories Press releases Blog Contact Integrated Management System Fibratel achieves quality in the delivery of our solutions, the complete satisfaction of our clients as well as our commitment to continuous improvement , implementing and maintaining an integrated management system (SIG) of quality, the environment and the management of services and information technology. For this we have the following certificates: Quality System certified with the International Standard UNE-EN-ISO 9001. Certificate based on the UNE-EN-ISO 14001 standard and European Regulation EMAS 1221/2009 that reflects our commitment to the environment and strict compliance with environmental legislation The Department of the Environment and Regional Planning of the Community of Madrid has also awarded us the "Silver Recognition for 10 years of continuous EMAS Registration". Certificate based on the UNE-ISO / IEC 20000-1 Standard, in order to improve the management of information technology and services. Certificate based on the ISO / IEC 27001 Standard, which allows us to ensure the confidentiality, integrity and availability of the information of our organization and of the systems and applications with which we work. Nuestra Política de Seguridad de la Información tiene como objetivo establecer las directrices necesarias para el asegurar los sistemas de información necesarios para la prestación de los servicios, mediante el cumplimiento de todas las obligaciones legales aplicables dentro de la organización así como tener los componentes del servicio bajo control y prestar los servicios de calidad que esperan los clientes, evitando problemas que puedan afectar a la seguridad de los sistemas y servicios. Cada año fibratel analiza la satisfacción de los clientes en relación al servicio mediante encuestas y el análisis del cumplimiento del tiempo de respuesta de las averías cubiertas por mantenimiento (SLA´s). El resultado, es el Informe Anual al Servicio de fibratel. * The scope and locations can be consulted by downloading the certificates. Legal warning Privacy Policy Cookies policy Work with us General conditions COMPANY About us Success stories Press release NEWS Integrated Management System Blog Partners NEED HELP? info@fibratel.com Mon-Thu: 8:00 AM - 6:00 PM Fri: 8:00 AM - 2:00 PM 902 488 499 © Copyright 2021 | Fibratel SL | All rights reserved Twitter Youtube Instagram Email We use cookies to offer you the best experience on our website. You can learn more about which cookies we use or disable them in the settings . To accept

Beginning About us Solutions Success stories Press releases Blog Contact Legal warning Privacy Policy Cookies policy Work with us General conditions COMPANY About us Success stories Press release NEWS Integrated Management System Blog Partners NEED HELP? info@fibratel.com Mon-Thu: 8:00 AM - 6:00 PM Fri: 8:00 AM - 2:00 PM 902 488 499 © Copyright 2021 | Fibratel SL | All rights reserved Twitter Youtube Instagram Email We use cookies to offer you the best experience on our website. You can learn more about which cookies we use or disable them in the settings . To accept