Contact Us ISO 9001:2018 Certified Company QUALITY QUESTIONNAIRE GRAEPELS CUSTOMER SATISFACTION QUESTIONNAIRE Survey Estimation Time Approx 3-4min Please help Graepels to improve our service to you. GRAEPELS CUSTOMER SATISFACTION QUESTIONNAIRE Please help us to improve our service to you. Your Name* (required) Your Email* (required) Your Company* (required) Your Location* (required) Who is your regular contact at Graepels?* (required) Question 1 How satisfied/dissatisfied are you with Graepel Perforators in terms of the following: Please rate the outlined issues according to the following scale: Very Dissatisfied (1-5) Satisfied (6-9) Very Satisfied (10) Speed of Response to Enquiries* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Price* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Ability to React to Change* (required) Please Select 1 2 3 4 5 6 7 8 9 10 On Time Deliveries* (required) Please Select 1 2 3 4 5 6 7 8 9 10 After Sales Service* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Quality of Products* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Technical Support* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Your Working Relationship* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Continuity of Supply* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Conformity to Specification* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Reliability* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Accessibility to People you Need to Talk to* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Attitude to Customer* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Dealing with Complaints* (required) Please Select 1 2 3 4 5 6 7 8 9 10 Question 2 Which of the above areas would you like to see improved in order to meet your needs?* (required) Question 3 Would you consider purchasing other products from Graepel Perforators Ltd?* (required) Please Select YES NO MAYBE Would you recommend Graepel Perforators Ltd to a colleage?* (required) Please Select YES NO MAYBE Question 5 Do you have any further comments to make?* (required) Thank you for your time. * Required Field CORK Graepel Perforators & Weavers Ltd Barrack Green,Kinsale, Co. Cork, Ireland Eircode: P17 FE80 Tel: +353 (0) 21 4772105 Fax: + 353 (0) 21 4772005 Email: info@graepels.com Email: sales@graepels.com DUBLIN Graepel Perforators & Weavers Ltd Unit 6, Ballymount Road Ind. Est., Walkinstown, Dublin 12 Eircode: D12 HD37 Tel: +353 (0) 1 4509955 Fax: + 353 (0) 1 4509815 Email: info@graepels.com Email: sales@graepels.com BELFAST Graepel Perforators Ltd 7 Grangewood Hill, Dundonald, Belfast, Co. Antrim, BT16 1GQ Tel: +44 (0)28 90484800 Fax: +44 (0)28 90538162 Email: roy@graepels.com Email: sales@graepels.com WARRINGTON Graepel Perforators Ltd Unit 5, Burtonwood Ind. Centre, Phipps Lane, Burtonwood, Warrington WA5 4HX Tel: +44 (0) 1925 229809 Fax: +44 (0) 1925 228069 Email: info@graepels.com Email: sales@graepels.com Copyright © 2017 Graepel Perforators and Weavers. All Rights Reserved. Sitemap Cookie Policy Privacy Policy Terms & Conditions