COVID-19 UPDATES NEW USED SERVICE TIRES PARTS FINANCE CONTACT 1 Colonnade Rd Ottawa, ON, K2E 0C3 (613) 237-2777 Policies Dow Honda | Policies Privacy Policy 1. How we use your information Based on our Privacy Policy we may use your information to contact you by phone or electronic messages including but not limited to email and social media messages to: Provide you with information you have requested from us. To share industry news and information with you. Offer you products and services. To solicit you to purchase products and services, including through CEMs. To gather information from you to improve our products and services. To communicate with you in general. 2. Anti-Spam Policy Our Anti-Spam Policy tolerates only permission-based email. Thus, you may choose to opt-out of our mailing list. By checking the opt-in box when emailing us you agree to be contact by us for the purposes described in section 1 of this policy above. All emails sent to you will be compliant with CASL and will include: The option to opt-in to receive communication for the purposes. The option to unsubscribe from receiving electronic communication from us. Electronic communication you receive from us will include the name and address for the sender as well as who the email is being sent on behalf of. 3. Our Affiliation with Honda I understand that Honda, its affiliates, Dealers and service providers collect, use and disclose my personal information for the purposes of (i) completing my purchase, finance or lease transaction; (ii) maintaining my warranty and customer service records; (iii) conducting customer service campaigns; (iv) providing me with marketing information; and (v) for legal and other business purposes. I consent to Honda, its affiliates, Dealers and service providers contacting me by telephone or sending commercial electronic messages to me, including email and text messages. I can contact Honda at (888) 946-6329 or 180 Honda Boulevard, Markham, Ontario, L6C 0H9, and my Dealer if I no longer consent to these uses and to update or correct my personal information. Accessibility Plan and Policies for Dow Motors (Ottawa) Limited This 2014-21 accessibility plan outlines the policies and actions that will put in place to improve opportunities for people with disabilities. Statement of Commitment Dow Honda is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act. Accessible Emergency Information Dow Honda is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary. Training Dow Honda will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members. Dow Honda will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015. Review existing employee’s level of training on AODA and ensure they are brought up to date within a realistic period. Add AODA training to all new employee’s orientation procedures in an effort to have new employees familiar with AODA policies prior to assuming there new position within the company. Kiosks Dow Honda will take the following steps to ensure employees consider the needs of people with disabilities when designing, procuring or acquiring self-service kiosks by January 1, 2014. If self-service kiosks are considered, the requirements to meet the needs of persons with disabilities will be discussed at weekly manager’s meetings to ensure compliance. Information and communications is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs. Dow Honda will take the following steps to make all new websites and content on those sites conform with WCAG 2.0, Level A by January 1, 2014. Dow Honda will work with its web developer to conform new content to AODA guidelines. New web sites will conform to WCAG 2.0. Dow Honda will take the following steps to make ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015. Dow Honda will post their processes and policies on access for the disabled on their website and will provide a written copy upon request. Dow Honda will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016. AODA policies and procedures will be available on the corporate website for all to review. Dow Honda will take the following steps to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021. Work with web developer and /or web design company to conform to the new standards. Employment Dow Honda is committed to fair and accessible employment practices. We will take the following steps to notify the public and staff that, when requested, will accommodate people with disabilities during the recruitment and assessment processes and when people are hired. All employment ads will state that people with disabilities will be accommodated during the recruitment and interview process. Dow Honda will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability. Discuss limitation with the individual affected Discuss accommodation requirements with appropriate medical professionals Make any necessary changes that are cost effective to accommodate the employees with disabilities, permanent or temporary. We will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account if is using performance management, career development and redeployment processes. Reviews will be based on performance of the job and not focused on the individuals disability Promotions will be based on merit and not whether that employee has a disability of limitation Dow Honda will take the following steps to prevent and remove other accessibility barriers identified. For More Information For more information on this accessibility plan, please contact Andrew Bearss at: Phone: 613-237-2777 Email: abearss@dowhonda.com Accessible formats of this document are available free upon request at the Dow Honda reception desk. Contact Us Please Contact Us CONTACT Hours Of Operation Sales Service Parts Monday - Thursday 9:00am - 7:00pm Friday 9:00am - 5:00pm Saturday 9:00am - 4:00pm Sunday Closed SAFETY NOTICE: All departments are open while respecting the Provincial 50% capacity limit. No appointments are necessary. Mandatory face masks required in dealer, as per City of Ottawa bylaw. Hours of Operation Sales Service Parts Monday - Thursday 9:00am - 7:00pm Friday 9:00am - 5:00pm Saturday 9:00am - 4:00pm Sunday Closed SAFETY NOTICE: All departments are open while respecting the Provincial 50% capacity limit. No appointments are necessary. Mandatory face masks required in dealer, as per City of Ottawa bylaw. Location 1 Colonnade Rd Ottawa, ON, K2E 0C3 Contact Us General (613) 237-2777 Email mail@dowhonda.com TWITTER FACEBOOK HOME NEW VEHICLES USED VEHICLES FINANCIAL SERVICES SERVICE PARTS ABOUT US CONTACT US © 2021 Dow Honda. All Rights Reserved. | Sitemap | Privacy Policy