Search CONTACT US FIND A DEALER TECHNICAL SPECIFICATIONS Products Solutions Inspiration Why Marvin WARRANTY INFORMATION Marvin Warranty Marvin® brand windows, doors, Marvin Awaken™ Skylight and Marvin Skycove™ are covered by our industry-leading Limited Warranty: Warranty Documents Marvin Limited Warranty, Effective April 1, 2021 Marvin High Altitude Limited Warranty Supplement, effective 2019-07-25 Marvin Signature® Coastline Limited Warranty, Effective April 1, 2021 Marvin Signature® Coastline Garage Door Warranty, Effective April 1, 2021 Marvin Skycove Limited Warranty, effective September 2020 Marvin Awaken Skylight Limited Warranty, effective September 2020 Warranty Claims If you have a warranty claim, please contact the retailer from whom you purchased your Marvin window or door products, as they are near you and familiar with your purchase and/or project. Please provide the retailer with the serial number found on your Marvin window or door products. For more details, see How to Identify Marvin Products. If you purchased Marvin products through a builder or a remodeler, you may need to contact them to find out the name and location of the Marvin retailer with whom they placed your product order. If you cannot determine the name of the retailer or distributor, search the Marvin retailer locator or call 1-800-346-5128 to find the one nearest you. The retailer’s service representative will help diagnose the problem and determine if the parts are covered under warranty. If repair or replacement of materials is required, there may be charges for parts or labor. If after 5 days, your local Marvin retailer or distributor has not responded to your claim, please send a written notice to: MARVIN WARRANTY DEPARTMENT PO BOX 100 WARROAD MN 56763 Please include the following information in your letter: Your name Your address Day-time phone number, including area code Date you purchased your product Marvin serial number The name of the retailer or distributor from whom you purchased your Marvin windows and doors Specific description of problem Action that you've taken or contact you've made with your local retailer or distributor Once we receive your letter, Marvin will respond to your claim within two working days. Register Your Marvin Products Click the button below to register your purchase of Marvin windows and patio doors. REGISTER YOUR PRODUCTS How to Identify a Marvin window or door Manufactured after November 2003 Marvin products manufactured after November 2003 feature a laser etched logo and product identifiers. The etching is found on the interior of the glass, in the corner of the window sash or door panel. This etching contains the following information: Example Glass manufacturer-Plant Year CIG-G 03 IG glass certification abbreviations IGCC@CBA IGMAC Serial Number C03604162118 NFRC Number NFRC-007/010/246/247 Manufacturing Company Marvin Windows and Doors or Marvin Manufactured before November 2003 For window products manufactured before November 2003, examine the silver-colored spacer bar between the panes of insulating glass. The spacer bar runs along the outside perimeter of the glass. If the product was manufactured by Marvin, the spacer bar will bear an engraving that displays the Marvin name, and the last two digits identify the year of manufacture. The engraving may appear at any point around the perimeter of the glass. Marvin experts are experienced in working with architects, builders and homeowners to ensure your vision becomes a reality. FIND A DEALER PRODUCTS Our Collections All Windows All Doors Skylights Spaces SOLUTIONS Coastal Contemporary Historic Design Replacement Well-Being DESIGN & INSPIRATION Product Design Options Photo Gallery Project Gallery Blog WHY MARVIN Our Story Careers Energy Efficiency In The News International TruStile Marvin Replacement (Infinity®) SUPPORT Care and Maintenance Contact Us Glossary of Terms Owner's Manuals Parts Manuals Warranty Information PROFESSIONALS AIA Courses Architectural Resources Drawing and 3D Models Energy Data Technical Specifications Tours and Training FIND A DEALER TELL US ABOUT YOUR PROJECT REQUEST LITERATURE EMAIL SIGN UP Privacy Statement Terms of Use California Users © 2020 Marvin