Private customers EMERGENCY SERVICE Emergency service Call us if your electricity, gas or water supply is disrupted. The 24-hour breakdown service can be reached on 02821 593-0 Please note the special features if you smell gas! By nature, natural gas is completely odorless. That is why the gas supply companies add a fragrance to their natural gas. This substance has a distinctive, pungent odor. So you can safely notice even the smallest amount of natural gas. Close the main shut-off device ("fire valve") in front of the gas meter. Do not ignite flames or sparks, do not smoke! Do not operate any lights or other switches, do not use any electrical devices! Do not use a telephone in the apartment! Open windows and doors, create "draft". Knock (never ring the doorbell) on your neighbors to warn them. Leave the house and call our emergency service from outside. Fault acceptance We stand for a reliable supply of electricity, gas and water. If you are nevertheless affected by a malfunction, notice a burst water pipe or smell gas, please do not hesitate to contact us immediately. Our fault service is available 24 hours a day Telephone 02821 593-0 In urgent emergencies, please contact the police and / or the fire brigade. Your Stadtwerke Kleve © 2021 Stadtwerke Kleve. All rights reserved. data protection imprint Sitemap The use of cookies gives you the option of unrestricted use of our website. Cookies are used to make your visit to our website as comfortable as possible. The use of pixels enables you to display targeted information and content. Further information and the option to object can be found in our data protection information. Decide which cookies and pixels we can use. Please note that technically required cookies must be set in order to maintain the functionality of our website. If you want to use all the services on our website, all cookie categories must be selected. DECLINE AND CONTINUE ACCEPT AND CONTINUE DETAILS ON COOKIES Powered by