Contacts Access map Useful links Reception Discover the clinic Patients & Visitors Our specialties The Clinic is recruiting News Reception » Patients & Visitors » Patient charter Patient charter HOSPITALIZED PATIENT CHARTER Everyone is free to choose the health facility that will take care of them, within the limits of the possibilities of each establishment. The public hospital service is accessible to everyone, in particular to poor people and, in an emergency, to people without social security coverage. It is suitable for people with disabilities. Health establishments guarantee the quality of reception, treatment and care. They are attentive to the relief of pain and do their utmost to ensure a dignified life for everyone, with particular attention to the end of life. The information given to the patient must be accessible and fair. The hospitalized person participates in the therapeutic choices that concern them. She can be assisted by a trusted person whom she chooses freely. A medical act can only be performed with the free and informed consent of the patient. The latter has the right to refuse any treatment. Any adult can express their wishes regarding their end of life in advance directives. Specific consent is provided, in particular, for people participating in biomedical research, for the donation and use of elements and products of the human body and for screening procedures. A person who is offered to participate in biomedical research is informed, in particular, of the expected benefits and the foreseeable risks. Its agreement is given in writing. Her refusal will have no impact on the quality of care she will receive. The hospitalized person may, save for exceptions provided for by law, leave the establishment at any time after having been informed of the possible risks to which he is exposed. The hospitalized person is treated with respect. His beliefs are respected. Its privacy is preserved as well as its tranquility. Respect for privacy is guaranteed to everyone, as is the confidentiality of personal, administrative, medical and social information concerning them. The hospitalized person (or his legal representatives) has direct access to health information concerning him. Under certain conditions, his successors in the event of death benefit from this same right. The hospitalized person can express observations on the care and on the reception that he has received. In each establishment, a commission for relations with users and the quality of care ensures, in particular, that users' rights are respected. Anyone has the right to be heard by a person in charge of the establishment to express their grievances and to seek compensation for the damages that they believe they have suffered, within the framework of an amicable dispute resolution procedure and / or before the courts. courts. Le document intégral de la charte de la personne hospitalisée (Circulaire du 2 mars 2006) est accessible en français et dans différentes langues sur le site : www.sante.gouv.fr. Il peut être également obtenu sur simple demande, auprès du service chargé de l’accueil. Télécharger la charte complète en PDF Groupe 3H Clinique Saint Charles Clinique Chirurgicale Porte Océane Clinique de Convalescence Centre Vendée Polyclinique du Maine Clinique Chirurgicale de la Loire Mentions légales - Dernière mise à jour : 02/07/2018 12:21