Impactful calls. Insightful conversations. Intelligent conclusions. Unlock hidden insights before, during, and after every call. Then seamlessly use those insights across your company to demonstrate real business impact. Learn more about Call Tracking NEW Real audience insight, at scale Infinity's Conversation Analytics suite shines a light on the many truths contained within each phone conversation you have with your callers. Use this for smarter attribution, strategic agility, and training phone agents faster. While our Call Tracking technology tells you what led to a call, Conversation Analytics tells you what happened on the call, at scale. Discover more Invest in marketing Infinity joins up your user journeys giving full visibility into what's driving awareness, engagement and conversion to optimise your market investment and enable you to focus on what matters most. Marketing solutions Accelerate sales Infinity deliver deeper data insights for smarter selling, stay several steps ahead by understanding the context around the conversation to close quicker, larger deals. Sales solutions Optimise operations Infinity take understanding your customers to the next level, identify the key issues driving call volume, deliver consistent customer experiences and focus on the conversations that really matter. Operations solutions Call Intelligence For Marketing If your business drives sales via the phone, you need to know what's making it ring. By clearly seeing the journeys behind every call, Infinity is ideal for marketers who want to deliver real value with their work while identifying areas where costs can be reduced. Solutions for marketers For Operations Optimising the journey that leads to a call will lower operational costs without impacting your performance. Infinity also equips your phone agents with the tools to continuously increase results and deliver a better service to your callers. Solutions for operations teams News & Views 25 Nov 2021 in Interviews Talking MarTech with MarTech Series Our CCO, Matt Whiteway, spent some time talking to Martech Series about how our call intelligence can be used to improve marketing performance and customer experience. Find out what was said. Read more 19 Nov 2021 in Marketing Turning conversations into reservations – how hotels can maximise the value of every phone call Despite growing appetite, the travel industry still has ground to make up after a devastating year. Find out how the contact centre can play a key role. Read more 15 Nov 2021 in Tech Pulse Check: Call volumes keep on climbing as we head into the last quarter of 2021 Our call tracking data shows that call volumes are still strong post-summer as we head into Q4. Read more Call intelligence can be transformational to your business. Contact us today. +44 20 8131 0493 Contact us Subscribe to our newsletter *Required field First Name* Last Name* Email* By ticking the box, I agree to Infinity's privacy policy and terms of service. +44 20 8131 0493 Infinity Tracking Limited. Registered in England and Wales with Number 07192131. Registered address:1 Seebeck House, 1 Seebeck Place, Knowlhill, Milton Keynes, MK5 8FR, UK. Use of this website constitutes acceptance of the website Privacy Policy | Legal | Call Tariffs | Site Map By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Cookies Settings