Jump to Page Content Toggle Search Drawer Main Menu Breadcrumb Home Compliance QUESTIONS? 484-628-4781 Compliance Office SECTION MENU We are committed to providing quality healthcare to our patients and appropriate support to their loved ones, and we also recognize our responsibility to conduct all of our business in accordance with legal and ethical guidelines. We have created a dedicated Compliance Office to ensure these standards are met. Reporting Ethics and Compliance Violations We have established a hotline for reporting suspected fraud and/or violations of laws, regulations, or policies. The hotline provides the means of anonymously reporting, online or by telephone, concerns that are then forwarded to the appropriate authority within the System for investigation and resolution. Reports can be made in English or in Spanish. The EthicsPoint hotline is staffed by trained professionals who work for an outside independent organization. All reporting is anonymous unless the reporter chooses to self-identify. EthicsPoint forwards all reports to the appropriate personnel for review and investigation. The person making the report can inquire as to the status of his/her report using a personal identification number (PIN) that is assigned to that specific report. To report unethical behavior or violations of laws, regulations, or policies: Direct questions to the Tower Health Compliance office at 484-628-4781. Violations of policies or standards to report? In situations where you prefer to place an anonymous report in confidence, you are encouraged to use this hotline, hosted by a third party hotline provider, EthicsPoint. Submit a report Standards of Conduct Download and print the full excerpted Compliance Plan approved by the Board of Directors of Tower Health and its subsidiary entities. DOWNLOAD THE PDF Are you a vendor? This code communicates our minimum standards to which we expect all our Vendors to adhere when doing business with us. Vendor Code of Conduct[PDF] Download and print the full document. Need help? We're here to answer questions. Call toll-free for more information. 1-855-261-6653 ABOUT TOWER HEALTH About Us Mission and Vision Careers Patient Safety Newsroom Quality For Tower Health Employees Tower Health Medical Group Tower Health Providers Tower Health PPO Reading Hospital Foundation PATIENT RESOURCES Contact Us Pay My Bill Find a Provider Tower Health Locations Virtual Care MyTowerHealth HEALTH & WELLNESS COVID-19 Information Center COVID-19 Vaccine Classes & Events Community Programs Facebook Twitter LinkedIn Youtube Instagram 420 S. Fifth Avenue West Reading, PA 19611 1-833-348-6937 Tower Health Notice of Privacy Practices St. Christopher’s Hospital for Children Notice of Privacy Practices Social Media Policy Compliance Terms of Use Website Requests Website Privacy Policy Copyright 2020 Tower Health. All rights reserved.