Blog News Careers Resources LOGIN SOLUTIONS PARTNERS COMPANY CONTACT CLOUD CONTACT CENTER 5 REASONS TO MOVE YOUR CONTACT CENTER TO THE CLOUD ‹ All Posts August 27, 2020/Products Moving to the cloud has become a worldwide phenomenon. The majority of today’s call centers are stranded on older premise-based technologies that cost millions of dollars to upgrade or replace. Cloud Contact Center provides a painless method for businesses to move away from these trailing technologies and into a cloud contact center solution that guarantees a low predictable cost per agent will mitigate the challenges of complex maintenance and costly upgrades. Put simply, the benefits are endless, lets take a look at why: It’s Fast: You can make the switch to a cloud contact center to work from home in a day Heightened Security: Your information is safer when managed by a cloud provider, and easier to access. No Hidden Cost: The cloud contact center lowers your total cost of ownership and empowering you with a powerful call center. Real-Time Analytics: The Cloud Contact Center provides the insight needed to improve your performance Improved Customer Engagement: Improves communications with features like automated call-back, click-to-call, email, chat, SMS, social media queues. Download our infographic then connect with one of our Call One Representatives to learn more about this solution and the other ways we are in your business! Use the social share buttons below to share this blog with your network! 225 W Wacker Drive Chicago, IL 60606 312.CALL.ONE SOLUTIONS PARTNERS COMPANY RESOURCES CONTACT Blog News Careers Resources Login Stay Connected Linked In Google Twitter © 2021 Call OnePrivacy Policy Terms of Use Sitemap Regulatory & Terms