Buy Passes RTS On Demand About Us RTS Transit Center Newsroom Do Business With Us Reimagine RTS RTS Go Work for RTS Maps & Schedules Contact Us Enjoy The Ride Guide Transit Buy Passes RTS On Demand BUY PASSES Change Text Size: A A A Home › Buy Passes Federal and NYS law requires transit users to wear a face covering over the nose and mouth. Learn more. Customers: Purchase RTS Go cards below. (NOTE: For RTS Monroe service only; does not apply to RTS Access trips.) You can also us RTS Go mobile to pay for fares. Learn more about RTS Go! Register and Manage your RTS Go account Check magnetic stripe or Tap & Go pass' balance or expiration date Organizations: To place an order, please do not use the links below and instead contact Customer Service at 585-288-1700. Please scroll to the bottom of the page for additional details. Home » RTS Monroe RTS Access Buy Passes You can buy passes online (which will be mailed to you), at Ticket Vending Machines at the RTS Transit Center and at our main office at 1372 East Main Street. You may also buy a pass on the bus through the farebox. Please tell the Bus Operator you want to buy an All-Day Pass BEFORE putting money into the farebox. To avoid being victim of fraudulent or forged passes, customers should purchase fare passes only from the farebox or ticket vending machines. Are you an organization looking to buy multiple bus passes? Step 1: Please fully complete the credit approval form, print, sign, and mail a copy to RTS Customer Service at 1372 East Main Street, Rochester, NY 14607 or upload the completed and the scanned .pdf document online at myRTS.com/contact-us . Please allow 2 to 3 weeks to process the application. Step 2: Once approved as a vendor, please submit your order online. Please allow 3-5 business days for processing and shipping. We are no longer accepting same day or next day orders requests. Please plan ahead and thank you for your patience. Questions? Please contact us at 585-288-1700. We're here to help! Feel free to give us a shout (585) 288-1700 myRTS.com/Contact-Us RTS 1372 East Main Street Rochester, NY 14609 RTS Transit Center Entrances 60 St. Paul St. Rochester, NY 14604 71 N. Clinton Ave. Rochester, NY 14604 Para atención en Español, por favor llamar al (585) 288-1700 Join our mailing list to get the latest RTS updates, news and alerts. API | Privacy Policy | Sitemap|Text Only|Standard layout