Not registered? Register today Hello. Sign in. My Account View all current alerts (3) At Home > Metering > Find your external stop tap Find your external stop tap Stop taps come in many shapes and sizes and yours may look different to your neighbours. What does my external stop tap look like? Here are a few examples of what your stop tap cover may look like so you know what you should be looking for: How to find your stop tap If you have an external meter your stop tap is likely to be in the same hole. Ask your neighbours where their stop taps are - if you have a similar type of house, they're likely to be in similar place. Remember your stop tap may be on the pavement, your own garden or your neighbours garden. If your kitchen is at the back of the property your stop tap may be in your rear garden. Watch our helpful video below for more advice on how to find your stop tap and to turn it off. Still can't find your stop tap? Complete the our online form and a member of our team will get in touch with you. Chat to us via WhatsApp Click the button below to chat to us. Alternatively, add our number 07971013368 to your phone contacts (WhatsApp text messaging only). We are available to chat between 8am-6pm Monday-Friday. CLICK HERE USING YOUR MOBILE Frequently asked questions I have a leak on my external stop tap I have no water, what should I do? I need to find my external stoptap Help with intermittent Leaks I would like to find out more about lead. Can you help? How can I find out who is my water company? What is a Waste of Water notice? My water is due to go off, but I can't manage without water. What fittings are approved to use on the UK Water Supply System? I need a plumber Update your stop tap location Found your stop tap and would like your records to be updated? Update my stop tap Help me find my stop tap If you need us to help you in finding your stop tap. Help finding a stop tap SureStop A SureStop water switch is a quick and easy way for you to control the water supply in your home at the switch of a button. Sure Stop Environment River Restoration Sustainability Reductions Biodiversity Catchment management Corporate About us Environment Investor relations News Our plans Reports & publications Careers Our Jobs Our Benefits Our Culture Accessibility Modern Slavery & Human Trafficking Privacy & cookies Sitemap Terms of use Useful links Water Quality © 2021, Affinity Water Limited. Registered in England No.02546950. Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ. Website design & build by Switch This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information vist our privacy policy (Opens in a new window) I AcceptI Do Not Accept Necessary Cookies Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Analytics Cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Analytics Cookies On Off Social Sharing Cookies We use some social sharing plugins, to allow you to share certain pages of our website on social media Social Sharing Cookies On Off About this tool (Opens in a new window) Cookie Control