PORT AUTHORITY SERVICES FACILITIES LOCATION Start Customer Service Customer Service The Customer Service Service (SAC) of the Bahía de Algeciras Port is born from the constant concern to improve the quality of services and with the aim of offering customers an element that provides greater transparency to port operations, facilitates the resolution of incidents in a fast, effective and integrated way, and be a direct communication channel with the Port Authority of the Bay of Algeciras. The service tries to resolve possible deviations that may arise in the development of the Port Authority's service provision activities, guaranteeing a response that satisfies customer expectations . Likewise, it will perform a liaison function between end customers and the entities that make up the port community. In addition to being a service capable of satisfying customer needs, the SAC becomes an effective means for detecting improvement actions . Likewise, information of a commercial nature may be requested on activities, improvements and new services that are being introduced in the Bahía de Algeciras Port, allowing an approach to the needs of the clients and becoming a fundamental tool to achieve greater satisfaction of them and a loyalty with the Puerto Bahía de Algeciras. To respond to requests for information, complaints, claims and suggestions, the APBA makes the following means available to customers: Through the online contact form: Access the Contact Form Via email: atencioncliente@apba.es apba@apba.es By post: Avda.de la Hispanidad, 2 11207 Algeciras Or by phone: 901 11 70 11 TERMINALS CONTAINERS PASSENGERS HEAVY TRAFFIC RAILWAY BULKS REEFER Regular Lines Statistics Contractor Profile Passenger Information BULLETIN BOARD Hydrogen Sulfide volume limitation 10/11/2018 General Announcements Extension of the deadline for submitting applications. Financial economic manager G2B1N8 09/12/2018 Job offers Extension of the deadline for submitting applications. Infrastructure Manager G2B1N3 09/12/2018 Job offers See all planks Environment OCAE - APBA Electronic Office Teleport SAMPA TEN-T Connecting Europe Virtual visit Business Directory Events (edit) Port Authority Presentation Board of directors Organization chart Economic information General Registry Corporate Social Responsibility Management Building Services Pilotage Consignees Fees Bunkering Repairs Heavy Traffic Terminal Sitemap Facilities Technical data Passengers Containers Liquid Bulks Solid Bulks Nautical Clubs Sitemap Location How to get Contact us Algeciras Rate © 2014 Port Authority of the Bay of Algeciras Transparency Law Legal Notice Links of interest Sitemap