HOME ★ I G A Supermarché Pagano Shnaidman 7151 Ch de la Côte St Luc, Montreal, QC H4V 1J2 (514) 486-3254 Contact Review Today, Tuesday November 23rd 8:00 AM – 10:00 PM Near: de la Côte-Saint-Luc CH and Silverson AV Map and Directions Hours of Operation Monday 8:00 AM – 10:00 PM Tuesday 8:00 AM – 10:00 PM Wednesday 8:00 AM – 10:00 PM Thursday 8:00 AM – 10:00 PM Friday 8:00 AM – 10:00 PM Saturday 8:00 AM – 10:00 PM Sunday 8:00 AM – 10:00 PM badges 9666th visitor. Contact us Canadian POI Data Search 9666th visitor, Write a review QC / Montreal / Saint-Luc Montr�al-Ouest / I G A Supermarché Pagano Shnaidman / rated 1.0 out of 5 from 1 reviews Great store with a lot of employees with a bad attitude il n'y a pas personne qui parle franais dans les commis ? Great store- always well-stocked. Frank at the fish counter is especially nice and helpful. Usually efficient check-out. One of the best supermarkets in the area. Bunch of Noobs, gg i could pwn em in any CoD MW 2 or Rock Band fo realz. Lulcats Probably the worst big chain supermarket of the West end. We just bought rotten chicken. They did not want to reimburse the whole purchase. Last summer, an 18 liter water bottle was defective. I returned it and the manager did not even think of apologizing or finding a way of making it up to us (my kitchen floor was flooded). This supermarket enjoys something akin to a monopoly in the area. The customer service reflects this situation. It's actually more the managerial / ownership staff who are taking customers for granted. The staff is usually nice. To be avoided as much as possible. Generally, a very good store. I was very upset, however, that when I offered to the man behind me to put my groceries on his air miles card, they refused to do it. They would offer no explanation other than that it was store policy. This is unacceptable. All employees should be well versed on store policies and should explain to customers why they do the things they do. I always put my groceries on my air miles card. Since I had forgotten to bring it, I thought it would be a nice thing to offer someone this favour. So I was shocked that the store would not allow this, when they have no way of knowing whose air miles card is whose anyway. The worst part is that there is no dialogue and reasoning. I would have been ok if there was some kind of logic behind the policy, but my blood boils when all the cashier can say is 'it is store policy'. The store should be fined every time they offer such a circular explanation "it is because it is". If I should ever meet the owners, I will be sure to excoriate them appropriately. The owner of the store is always around, His name is Mr. Pagano... you can probably ask to speak to him, and pay attention to the intercom, because if they call him, then you know for sure he's in the store... Just want to explain to the person who wanted the Air Miles. I don't work at the IGA, but I used to work at The Bay. The thing with any type of reward points is that the customer could always come back with the bill and his Air Miles card and get the points put on. If the points where already applied to your card or any other card he could complain and get them into trouble. Its not something that happens often, but if/when it does, the employee gets into trouble over it. Was at this store store and made my usual large order on Oct. 19, 2010 at 830 p.m.. I asked the cashier (operator 123, the only non-express cash open) to wrap my packages of meat in a couple of those little white bags so the blood wouldn't leak onto the other food. She said, "Oh, yeah," took out two of the bags and threw them in my direction. I swallowed my pride and placed the meat in the bags myself. The bag boy (stocky young guy with short reddish hair) packed all of the groceries -- except for the meat in the little white bags! I almost left behind $15 worth of meat, thanks to these two useless employees. IGA customers beware! I like this store's selection, but I refuse to be treated this way. So, it's back to Metro Supermarket for me. i love the store meneger Peter! Hes so good looking gentelment, i would love to see more people like that in my life. the people two black , people in the meat department are very unfriendly with the custumers , also they do not wear any uniform , gloves or anything to cover their hair . im a regular client , and i really like the store is big and nice always found what i need!!!! please do something abouth those two , because they ruin the good service of the rest of the people who work in the same area( meat ). thanks karla silva 514 963 8416 I love this store. No problem with any of the employees. Most work above and beyond the call. - Tall 50 something guy with cane Great place! With very few exceptions, a small number of outstanding "heros", the cashiers are overtly rude and hostile to customers...no "Hello", no eye contact, no "thank-you". The tall black woman working in the meat dept LIES, all the time. Fish dept The only way to get any fresh fish is when they are abolutely sold out of smelly fish...when they have no other choice but to sell you fresh fish....they lie at the fish dept too. JOSIE definitely someone with personal anger control issues....and she is a manager here. It's as if they're so busy they're happier that you shop elsewhere. Done your way IGA! I don't complain about service but this time... re:Fazia I. Working the check out. She ignored or didn't hear my first question whether the cash was opening. Then she heard my question and preferred to talk to an adjacent cashier who was closing. Her response was I have to do my cash If she were customer savvy she would say I am sorry SIR I will be with you shortly soon after my cash is in order Thank you for waiting I was nearly scolded for not inserting my credit card in time This worker need some some training in CUSTOMER service. I do not exist for her salary This is the little supermarket that could. Great service, quality and assortment given its size. The lineups at the cash don't last long. I have had several issues at this IGA but this last one has led me to find another grocery store. I will never shop here again. I purchased one case of mandarin oranges along with other items. The cashier had the nerve to remove ONE orange from the box, explaining that it seemed too full! ONE orange...how petty! I did not pack this box, the grocers did, I simply bought it. She then charged me for 2 boxes. I hadn't noticed until i was tossing the bill several days later. When I went back to tell customer service that a was charged double, a very rude lady with terrible attitude told me that I must be crazy to think that she would believe me! She would not listen to me and dismissed me, rolling her eyes at me all the while. I have seen so many elderly people being mistreated at this branch and have come to their defense several times. This is not a way to treat your customers. I really recommend stricter training. There should be an entire training session dedicated to teaching cashiers how to treat people with respect and kindness. Sadly, I am giving this store a poor rating. I am a long time client at this IGA . I am satisfied with most of the workers. My favorite is Melanie , who works the cash . Always smiling and never a bad attitudeand. She is fair and understanding. Also Kim , a friendly cashier who always there to help. Thoes two are the best . The paccker boys are also very helpful . After shoping there i always walk out with a smile :) . You're cashiers do not know how to answer the phones but they do and you ask to speak to a manager they hang up on you. It has been reported that his store now has a french-only policy of serving customers, that they do not officially serve their clients in English. This is unacceptable. Worked there ! A rat and mice infested store ! Overpriced merchandise! Nice employees but horrible management ! Last month I bought some in-store made chicken souvlakis and had the surprise of finding an old metal screw inside the packaging !! many products wetter kosher or not are expired or expire within less than a week.. very disappointing This may be something that you can integrate seamlessly into your existing workout and will allow you to have more fun. Beware scale obsession - weight should come off slowly - a half pound to one pound a week - as a result of cutting junk calories while fueling your body properly for the next workout and recovery. t, muscle tone you achieve via abdominal exercises are buried under the flab. Very overpriced, especially the fruits and vegetables which I now buy in small fruit stores in NDG. Horrible manager gave me a big argument because I didn't have a receipt when I tried to return cream that had spoiled before its expiry date. I explained I had bought this a month earlier and people don't usually keep their receipts for a month. Eventually ,he agreed to give me a cream of half the size of what I had bought since "some of it had been used" Very classy behaviour! If they want to keep their customers they should improve their attitude Who keeps cream for a month and expects a full size new one!! That is ridiculous. Some of those customers that shop at that store are NOT FAIR AND HONEST. That is cheap and not 'classy behaviour'. Customer is Not 'always right'. ADMINISTRATION TRES STRICTE LES EMPLOYÉS SONT CHEAP LABOR ILS SONT ENTRAIN D'ÉLIMINER TOUT CE QUI EST QUÉBÉCOIS LA PLUSPART DES EMPLOYÉS SONT DES GENS NON SYNDIQUÉS ET ONT PEUR DE FAIRE VALOIR LEURS DROITS.... J'ESSAIE DE NE PAS Y ALLER CAR LES PRODUITS SONT SOUVENT PASSÉ DE DATE ET SOUVENT MOISIS ET CACHÉS AU FOND DES PAQUETS. Always enjoy shopping there... good specials, and always plenty on hand. Staff is so nice and friendly, especially Frank in the fish department. We always have a smile and pleasant chat when he isnt too busy. Super pleasant guy! Poor - I've never encountered a bunch of rude cashiers like that in my life. They all stick up and lie for one another.. Always enjoy shopping there and chatting with Frank in the fish department. He really is skilled at cutting a nice piece of salmon! REALLY enjoy chatting with Frank in the fish department. Other than him, the store is pretty good. Called to speak to a store manager to file a complaint . I told him my complaint , and he just laughed and said he would speak to his employer. I have been a customer there for over 30 years . I was never treated like that . You should train your staff to be more pleasant with customers , and maybe smile once in a while. You have just lost a customer . Will never shop there again. Update 6,931 visits to this page. You are the 9666th. near H4V 1J2 9666th visitor, you may Disable Advertising © 2021 FoodPages.ca ( I G A Supermarché Pagano Shnaidman on 7151 De La Côte-Saint-Luc Chemin, Montreal QC was last Updated on 2020-10-26 18:02:00 ) | Terms | Contact FaceBook Twitter Canada Point of Interest Data from Poidata.xyz