Please expect delays on shipping due to the COVID-19 Pandemic. x 1-800-668-8827 (TUBS) 0 COVID-19 Delays Home COVID-19 Delays UPDATED SEPTEMBER 22, 2021 – Thank you to all of our customers for being patient with Softub Canada during these difficult times. Our staff is working tirelessly to create the wonderful Softub product for you but with limited parts and materials available, our production is being delayed. With the COVID-19 pandemic still in a rise, our manufacturing facility is experiencing delays on parts and raw materials. Updates from our supply chains are at a standstill due to the uncertainty of material shortage. Unfortunately, this leaves our valued customers waiting. We can’t apologize enough for this. The hot tub and pool industry will continue to experience delays. Getting a Softub within a couple weeks’ time is currently unattainable. All customers should expect a delay on receiving their Softub no matter what time of year they order. As stated before, the delays are at no fault of our own and simply out of our control. We are doing our best to update you and your nearest dealer with any news we may receive from our suppliers. Keeping in touch with them on a day-to-day basis is our main priority. We are ever so grateful for your patience and cooperation during these difficult times. We can’t thank you enough for choosing Softub Canada for your spa needs, we promise the wait will be worth it! CONTACT US Softub Canada has been distributing and manufacturing the Softub in Canada since 1990. Softub is Canada’s truly portable hot tub, weighing as little as 50lbs empty. 967 Falconbridge Road, Sudbury, ON Canada P3A 5K8 1-800-668-8827 (TUBS) info@softubcanada.com MAIN MENU Build Your Tub Covers Surrounds Water Treatment Accessories POLICIES Terms of Use Privacy Policy Refunds and Returns © 2020 Softub Canada Powered by Web Conductors English

Please expect delays on shipping due to the COVID-19 Pandemic. x 1-800-668-8827 (TUBS) 0 Warranty Card Home Warranty Card 5 YEAR WARRANTY POP (PRINT READY) Softub Canada warrants the Softub to be free of defects in materials and workmanship for five (5) full years from date of delivery. Any repairs required will be at the following costs to the customer: Tub, Thermal Top and LeatherTex™/Syntex: 1st Year No Charge 2nd – 5th Year $250.00 Deductible Hydromate®: 1st Year No Charge 2nd Year $125.00 Deductible 3rd – 5th Year $250.00 Deductible Please refer to your Owner's Manual for complete and detailed information. CONTACT US Softub Canada has been distributing and manufacturing the Softub in Canada since 1990. Softub is Canada’s truly portable hot tub, weighing as little as 50lbs empty. 967 Falconbridge Road, Sudbury, ON Canada P3A 5K8 1-800-668-8827 (TUBS) info@softubcanada.com MAIN MENU Build Your Tub Covers Surrounds Water Treatment Accessories POLICIES Terms of Use Privacy Policy Refunds and Returns © 2020 Softub Canada Powered by Web Conductors English