| LOGIN Outdoor Storage Lifestyle & Gardening Outdoor Furniture Shelving Various Products FAQ Company Profile Contact Us FAQ 1. The Caps for my Blue Hawk shelving do not fit on the top of my shelf. The common cause for this is that the posts/legs have been inserted the wrong direction. Make sure post or “legs” are assembled with tapered (or smaller end) facing down toward the floor as the shelf is being assembled. 2. I don’t think I received the left (or the right) door panel or side panel. All of our cabinet doors and panels are universal. All you need to do is to simply turn one of them “upside down” and it becomes the right (or the left). We suggest laying all parts as shown in our directions prior to assembling. Note rounded edges of the doors go to the outer edges of the cabinets and the squared edges meet where the doors close in the middle. 3. The back panels to my cabinet are missing. The common cause for this is that they are stuck tightly together. The panels can be pressed together in packaging to appear as if they are not all there. Please make sure you have them all separated. 4. How can I get the shelf holders into the back of the XL cabinets, they don’t seem to want to fit? This is a common issue as there is an odd motion to the installation of the shelf holders. With the XL Utility cabinet please follow instruction #13 and insert the two prongs of the holder into the bottom two slots of the level you choose and in a “scooping” motion insert them into and UP while pushing down on the tab of the holder. You will hear a “click” and the top prong will then be pointed up for the shelf to rest on. (With the XL Base the instruction to follow is #8) 5. Can I make my Blue Hawk 5 Level Shelf into a 2 level, 3 level or 4 level shelving unit? Yes. You will need to purchase extra feet and caps or legs. Spare parts (feet and caps and post) can be purchased separately on this website in the shelving section. 6. Can I purchase additional shelves for my Enviro Elements Cabinet? Yes, they can be ordered on this website in the cabinet section. 7. Can I use my Enviro Elements Cabinets outdoors? Our cabinets are designed for indoor use. They are not designed to be water proof. They also do not contain UV protection in the resin as you would see in our outdoor sheds. 8. Is there a warranty on my product? Our products have a two year warranty. 9. Is my product recyclable and what is my product made of? Yes – they are in the category of Plastic #5 Polypropylene, which is considered safe and is accepted by recycling programs. 10. There were no instructions in the box for the cabinets, where can I get them: You can download a copy of our instruction manual on this website. 11. If I have any assembly questions, are there any assembly videos available? No, not at this time. Print Page USLeisure 2369 Charles Raper Jonas Hwy Stanley, NC 28164| Customer Service: 1-877-638-7056 option 1