ADDRESSES OF SALONS SEAT ASSEMBLY RESERVATIONS ONLINE CONTACT 0 ITEMS PLN 0 TO THE CASH REGISTER Premium trolleys The best Polish 3in1 baby carriages Classic strollers Strollers Twin strollers Car seats Visit our specialist showrooms: Bobo Carts - KRAKÓW - Al. Jana Pawła II 31 - at the AWF, Bobo Samochod - BIAŁYSTOK - ul. Wasilkowska 30, Bobo Wheelchair - RADOM - ul. SEARCH Name of the stroller or car seat: advanced STROLLERS MULTIFUNCTION TROLLEYS * premium class strollers * Polish bestsellers * classic and retro strollers * tricycles * deep-walking BABY CARRIAGE 3in1 * with BeSafe * with the Cybex seat * with Kiddy seat * with MaxiCosi seat * with the manufacturer's seat STROLLERS * light umbrellas * folded into a book * jogging strollers * very light, to the plane TWIN CARTS * one by one * one next to the other * for children year after year * for a larger team CAR SEATS * car seats 0-13 kg ~ 0-1 years * seats - RWF / back * car seats 9-18 kg ~ 1-3 years * car seats 15-36kg ~ 3+ years OTHER ARTICLES * accessories for a stroller, car seat * high chairs for feeding * cots for children * children's rooms ONLINE CONTACT MON-FRI: 10-18 58 728 21 95 + 48 58 622 72 28 + 48 504 77 30 60 info [at] bobowozki.pl Why BoboCarriages? Our priority is fast shipping straight home Warranty and complaints I. The products presented in the store are new, covered by the manufacturer's or importer's warranty in accordance with the provisions in their warranty cards delivered with the goods . II. By law, the Bobo Carts store is liable to the consumer for the compliance of the goods with the contract for 2 years from the date of purchase of the cart or other product . III. As part of the warranty or liability for the compliance of the goods with the contract, in the event of any reasonable complaint during the liability period, the Customer shall not bear any costs - including transport costs . The submission of any complaints is facilitated by a specially prepared complaint procedure >> Notifications . They go directly to the person who is responsible in the Bobo storeTrolleys for solving any difficulties and problems - this guarantees the fastest and most effective procedure of settling each case V. Bearing in mind the fact that each notification is probably urgent, the technical support employee at the Bobo Carts storeresponds to complaints on an ongoing basis during office hours VI. A full complaint notification for defects and irregularities includes: - customer name and surname - receipt / invoice number - date of purchase - model of a trolley or other article - a detailed description of the problem - contact telephone number VII. In order to minimize discomfort due to the inability to use a stroller or other product while the complaint is being processed, we make every effort to ensure that this time is as short as possible. Hence, in order to save a few days - after agreeing, the goods for repair can go directly from the customer - also after repair / replacement, it is returned directly to the customer. By bypassing our store, most complaints are processed within just a few days VIII. It is best to send a trolley or other goods that qualify for repair at the service at the beginning of the week, then it is highly probable that the repaired / replaced goods will be returned after a few days of the same week. FAQ - Frequent questions about warranty and complaints 1. Do the offered goods have a Polish warranty? Yes, carts and othergoodsoffered by the Bobo Carts storehave such a guarantee. It is a warranty of the manufacturer who has a repair service, or a distributor who is a representative of a foreign manufacturer in Poland and also has a service that realizes all warranty complaints 2. Do all strollers have the same warranty period? The warranty period varies, but in our store it is at least 2 years from the date of purchase, for each product it is specified in the warranty card; The longest warranty among pram manufacturers is offered, for example, by the Teutonia brand, which is exactly 3 years 3. Is the warranty card delivered with the stroller? Yes, next to the proof of purchase, each stroller is accompanied by a warranty card 4. Can I count on post-purchase assistance in the event of problems with use? Yes, in case of any problems with the goods purchased in our store, we are here to help. >> Notifications 5. Are there any more or less emergency trolleys on offer? Thanks to the careful selection of products that we offer, mainly in terms of durability and good workmanship, we try to ensure that our offer includes only the best and non-emergency prams and other children's items. 6. Does the BoboWózki store have its own service and service technicians? In Bobo Carts storesonly minor repairs and maintenance of trolleys are performed, this is done by the shop's technicians. In the event of serious faults, the carts are sent for repair to an authorized service center of the company concerned. 7. What should I do if there is a fault with the cart or other product? First, you should carefully assess the situation, and then inform the technician in our shop about it >> Reports . Provide a detailed description of the problem and the necessary contact details for yourself. On the basis of such a report, we will propose the most optimal procedure for solving the problem . 8. How quickly does the BoboWózki store react to reporting a problem or complaint? Any notification of a defect or any problem with a pram or other product purchased in our store is processed immediately . 9. Does the BoboWózki store cooperate with authorized services? Yes, we work with manufacturers and distributors who have their own authorized repair services. All major repairs are carried out only in such places, which guarantees fast and reliable repair service 10. In what cases is it necessary to return the goods to the service? Sending the trolley or other goods to the site is a last resort. In the event of certain faults, this can be avoided, for example, it is possible to deliver spare parts to the customer, provided that they are easily demountable and the customer will be able to replace them himself. If, on the other hand, the defect is serious and the replacement of the damaged element does not help - then shipping is naturally necessary. Of course, the customer does not bear the costs of transport, provided that the complaint is justified . 11. How long does it take to settle the complaint? In fact, most service requests are processed within an express time of several days. Professional preparation of our long-term suppliers and their services greatly helps in quick and effective resolution of any after-sales complaint problems. INFORMATION ABOUT US About the company, mission Franchise Site map Privacy policy BEFORE ORDERING Regulations. Purchase in installments. Cost and time of delivery. Warranty and complaints AFTER ORDERING Payments Tracking shipments. 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