SHOP BLACK FRIDAY BESTSELLERS Search Search £ GBP New Beauty Men Women Junior Designers Style News Christmas BLACK FRIDAY WELCOME TO OUR CUSTOMER SERVICES Look no further to find answers to some of our most frequently asked questions. ABOUT US FLANNELS, one of the UK’s leading luxury retailers, first opened in the north of England in 1976. Billed until recently as ‘the biggest luxury retailer you’ve never heard of’, carefully curated men’s and women’s luxury designer clothing and accessories can now be found in 37 FLANNELS stores across the UK, including its much-lauded London flagship, which opened in September 2019. As well-known for the brands it stocks as for its creative collaborations and beautifully designed new stores, FLANNELS is considered to be at the forefront of contemporary fashion retail. From runway collections to the latest streetwear drops, FLANNELS’ brand portfolio includes all of the hottest emerging designers and luxury’s biggest names including Balenciaga, Valentino, Saint Laurent, Off-White, Stone Island, Burberry and Balmain. An established online luxury retailer, FLANNELS.com has been created as an extension of the brand, offering the retailer’s iconic designer collections and shipping to customers across the globe. Other related Answers Size Guide Security and Privacy Careers GETTING STARTED PLACING ORDERS DELIVERY INFO PRODUCT INFO COMPLETED ORDERS EXISTING ORDERS CONTACT US DELIVERY FAQS TECHNICAL ISSUES OTHER INFORMATION TERMS AND CONDITIONS CUSTOMER SERVICES FAQs Delivery Returns Store Finder Personal Shopping Style and Collect Virtual Style Consultation SHOPPING ONLINE My Account Wishlist Track Order Size Guide ABOUT US About Flannels Careers Terms & Conditions Sitemap By signing up you are confirming that you have read, understood and accept our Privacy Policy Instagram Facebook TikTok Pinterest © 2021 The Flannels Group Ltd.