menu help and contact you have an emergency? my online account Home > PROCEDURES AND ADVICE > Invoice and statement > Pay my invoice > Monthly my payments Do you want to be able to control your budget? Monthly payment is the best way to accurately anticipate your expenses. Each month, the same amount is taken from you, regardless of your consumption. CHOOSE THE MONTHLY PAYMENT To choose the monthly payment, have your last invoice ready and go directly to your online account. Switch to monthly payment CREATE YOUR ACCOUNT IN A MINUTE Click on " I create my online account ", Enter your customer reference, which appears at the top right of your invoice, Then enter the 4-digit identifier number, which also appears at the top right of your invoice, or the amount of your last invoice. SUBSCRIBE TO THE MONTHLY PAYMENT In the "My invoices and payments" section, select "My method of payment", and then complete the form with the information which appears on your bank account statement (RIB). An estimate of your next monthly payments is automatically calculated. Each year, you receive a schedule established on the previous billed consumptions. If you do not have a consumption history, your monthly payments for the first year will be calculated on the basis of a national average. You can change your mind at any time and choose another payment method . HOW CAN I BE BILLED AS ACCURATELY AS POSSIBLE? To be billed on the basis of your actual consumption, and not estimated, make sure that your meter is read once a year by one of our technical agents. If you are not there on the day of its visit, you can send us your statement via your online account within 24 hours. Your schedule will then be immediately recalculated on the basis of your actual consumption. If your meter has not yet been read, the monthly payments are calculated on estimates of your consumption. DISCOVER ALL THE SERVICES OF MY ONLINE ACCOUNT Find out more Your review in | es Contact Legal notice | Terms of use