800-440-6300 info@ratownsend.com HOME SHOWROOM PRODUCTS PROJECTS ABOUT FOR PROFESSIONALS CONTACT The cornerstone of our business is professionals like you – Plumbing & HVAC contractors, Builders, Kitchen & Bath professionals, and Interior Designers. Our continued success over the years is only made possible through the success of every member of our valued customer base. We look forward to serving you every day. For nearly a century, the R.A. Townsend Company has been establishing solid relationships with the most reliable manufacturers in their respective industries. Together, we are able to provide products, materials and tools that span a diverse budget range with optimum performance. Because of our reputation for excellence, history and growing market share, the R.A. Townsend Company is able to consistently leverage best competitive pricing. Where you need us … when you need us. The R.A. Townsend Company stocks more than 15,000 SKUs within our three convenient branch locations and a combined 100,000 square feet of warehouse space. We have a long history of understanding the daily needs of our valued customers and take great pride in stocking those items so you can continue working. We carry products for nearly every residential and commercial application. You’ll enjoy an order fill rate of nearly 98% on stocked product. We double-check all orders for accuracy and offer delivery service that is second-to-none in the industry. If you have special product needs, let us know…we are determined to gain your business and have you join our valued customer base. Outside Sales We have a knowledgeable and helpful team of outside sales representatives who can assist you in placing orders, selecting product, troubleshooting problems or determining the best design solution for your project. Our outside sales representatives can meet you at your facility or on the jobsite as needed. Inside Sales Our inside sales staff is equally knowledgeable and ready to serve you in any way when you call our office. They are available Monday through Friday from 8:00 a.m. to 5:00 p.m. Walk-In Sales Walk-in sales are available at all of our branches. Our sales people have a broad range of technical product knowledge and sales experience and are ready to take your order. They’re available Monday through Friday from 8:00 a.m. to 5:00 p.m. Online Orders You can place your order in person, via phone or online – the choice is yours. Should you choose to submit your order online, you can expect to receive confirmation that we received your order. If, for some reason, we’re temporarily out of stock on any product you order, we’ll contact you to determine a solution that best fits your needs. Product Catalog The R.A. Townsend Company offers a full-line catalog to any account doing regular business with us. This helpful tool features model numbers, descriptions, illustrations, dimensional data, engineering data, warranty and service information and in many cases prices on the many in-stock products we offer. We offer a wide variety of plumbing, heating and air conditioning products. A list of our product offerings is included below. If you find you need an item that we don’t stock, please let us know. We have access to a variety of product lines beyond those we stock and we’d be happy to special order it for you. HVAC PRODUCTS & CONTROLS HYDRONIC HEATING PRODUCTS PLUMBING PRODUCTS Visit Our Showroom Helping you facilitate the perfect environment in your kitchen and bath. For Professionals Plumbing & HVAC Contractors, Builders, Kitchen & Bath Professionals, Interior Designers, see what we can do for you. Questions? Let us help you! Stop by one of our locations, send us a note, or give us a call. We're always ready to help. Welcome to the R.A. Townsend Company. In 1925, Russell Ambrose Townsend Sr. established the R.A. Townsend Coal Company in Alpena, Michigan. Since those humble beginnings, our company has grown from a local coal distributor to one of the larger and more successful distributors of plumbing, heating, and air conditioning products throughout Michigan. SHOWROOM LOCATION Saginaw, MI BRANCH LOCATIONS Alpena, MI Burton, MI Warren, MI QUICK LINKS Our Company Careers Product Catalog Order Online Schedule a Consultation FAQs