Telford & Wrekin Council My Telford A to Z ContactLatest news Search You are here: Home Benefits Benefits Housing Benefit Start a claim for help with your rent or report a change in your circumstances. Council Tax Reduction Start a claim for help towards your Council Tax bill or report a change in your circumstances. Household support fund We have been allocated funding to support residents who are struggling to make ends meet this winter. Free School Meals Find out if your child is eligible for a free school meal. Blue Badge Apply for a Blue Badge parking permit. Council Tax Find out more about your Council Tax bill including the discounts and exemptions that are available. Concessionary Travel Apply for a Concessionary Travel Pass. Discretionary Housing Payment Apply for extra help to pay your rent. Emergency Welfare Assistance Apply for assistance with topping up gas/electricity meters, white goods such as a Cooker or Fridge, support with food parcels and much more. Food Parcel Find out how to apply to Telford Crisis Network for a food parcel. Financial support and advice for pensioners Find out about the support you are entitled to. Financial support and advice for those of working age Find out about the support you are entitled to, including if your income has been affected by the Coronavirus pandemic. Need Help? Chat to us now Facebook Twitter Flickr Youtube AwardsAccessibility StatementCookiesPrivacySite map How do you rate this page? © Telford & Wrekin Council

Telford & Wrekin Council My Telford A to Z ContactLatest news Search You are here: Home Your Views Matter Customer Contract, Customer Strategy, Complaints Compliments and Feedback Customer Contract, Customer Strategy, Complaints Compliments and Feedback Make a complaint We are committed to providing you with the best possible service, but if things go wrong we want to know so we can put them right. Comments, compliments and feedback We want to hear about your experiences of using Council Services as your feedback is important to help us understand how we can improve and recognise what we are doing well. Become a mystery customer Telford & Wrekin Council would like our customers to test our services to ensure that we are providing the best possible service. Customer Contract, Customer Strategy and Digital Strategy Telford & Wrekin Council believe that all of its customers have the right to receive the best possible service, day in and day out. Please view our Customer Contract and Strategies. Customer Service Performance We’d like to share with you our Customer Service Performance information. Facebook Twitter Flickr Youtube AwardsAccessibility StatementCookiesPrivacySite map How do you rate this page? © Telford & Wrekin Council