Under Attack? Home Technology Partners Microsoft UCC Microsoft UCC DOWNLOAD FACT SHEET CONTACT US Microsoft UCC Microsoft (NASDAQ: "MSFT") enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. NETSCOUT continues to develop and fortify our alliance with complementary solution providers, like Microsoft, which can help us support a larger, more global, and increasingly diverse customer base. NETSCOUT "smart data" generated by our patented Adaptive Service Intelligence™ (ASI) technology is consumed by our nGenius® solutions for service assurance of several key Microsoft services, including Microsoft Skype® for Business, Microsoft® Office 365™, and Microsoft Azure Cloud. The nGeniusONE® Service Assurance platform provides "smart analytics" to help you assure user experience in these Microsoft technology environments. NETSCOUT Solution for Microsoft Skype for Business Unified Communications & Collaboration Services In leveraging smart data generated by our ASI technology, the nGeniusONE Service Assurance platform helps to manage performance of Microsoft Skype for Business (Skype) Unified Communications and Collaboration (UC&C) services (including the former Microsoft Lync® technology). nGeniusONE assures performance of Skype services by correlating Microsoft Quality of Experience (QoE) metrics with real-time call quality data at strategic network locations throughout the enterprise. The nGeniusONE platform correlates Microsoft QoE Monitoring Server metrics with real-time granular per-user, per-session assessments from midpoint locations. NETSCOUT Solution for Microsoft Office 365 for Business Productivity Suite Environments NETSCOUT provides visibility into Cloud-based Microsoft Office 365 environments, including Microsoft SharePoint® and Microsoft Exchange™. NETSCOUT smart data also provides needed visibility into the performance of service enablers comprising Office 365 performance, including DNS, Microsoft Active Directory, and DHCP. In this manner, NETSCOUT measures the true user experience of those employing Office 365 services. Key Benefits Leveraging patented smart data technology with smart analytics, NETSCOUT technology provides real-time, pervasive visibility, and insights customers need to accelerate and secure their Microsoft technology environments NETSCOUT nGeniusONE Service Assurance platform uses NETSCOUT smart visibility solutions (e.g., InfiniStreamNG™ platform, nGenius Lync Data Collector & vSTREAM™ solutions for Hybrid Cloud environments) to provide IT with end-to- end visibility into the behavior and the quality of Skype for Business services nGeniusONE platform is uniquely capable of managing Skype environments by correlating Microsoft Quality of Experience (QoE) metrics with real-time call quality data extracted at strategic network locations nGeniusONE platform delivers cross-application and cross-network tier performance metrics including end-to-end analysis of Microsoft Exchange environments nGeniusONE improves service triage processes and reduces mean-time-to-repair in Microsoft technology environments https://www.microsoft.com Resources CASE STUDY Assuring End-to-End Visibility and Real-Time Analysis of Teams, Webex, and Zoom READ MORE USE CASE Restoring Microsoft Office 365 Service Quality for WFH Users With NETSCOUT Smart Edge Monitoring LEARN MORE CASE STUDY Assuring End-User Experience Across Multi-Vendor UCaaS READ MORE CASE STUDY European Insurer Optimizes User Experience With NETSCOUT READ MORE CASE STUDY Smart City Sustains Technology Innovation and Hybrid Workforce Performance With NETSCOUT READ MORE USE CASE Identifying Voice Quality of Service Mismatches With nGeniusONE LEARN MORE CASE STUDY Insurer Closes Cloud and Network Visibility Gaps with NETSCOUT Smart Data Approach READ MORE CASE STUDY Business Process Outsourcer Makes User Experience at Remote Offices a Top Priority with NETSCOUT LEARN MORE CASE STUDY Assuring a Quality Customer Experience for Contact Centers READ MORE QUICK LOOK nGeniusONE Platform for Monitoring Microsoft Office 365 Performance LEARN MORE QUICK LOOK Service Assurance for Communications in Contact Centers LEARN MORE QUICK LOOK nGeniusONE Service Assurance Platform for Microsoft Exchange Services LEARN MORE Also of Interest nGenius Lync Data Collector Unified Communications and Collaboration (UC&C)... 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