Blog Support Login Contact Sales Languages COVID-19 Support Solutions Industries Customers Partners Innovation Showcase Resources The Leading Live Video Chat Platform for Customer Engagement VIEW SOLUTION BRIEFWATCH VIDEO ; Engagement is More than Meetings. Interpersonal connections with customers require a different kind of communications solution. Advanced end-to-end workflows and integrations are key to powering seamless, high-impact video experiences for long-term, high-value customer relationships. Advising Build trust that drives long-term business value via video chat and document sharing with your customers. Remote Expertise Better utilize scarce resources by making them available via video to remotely access situations and expedite resolution. Contact Center Escalate high-value cases and customers to video-enabled agents for more effective resolution. Point of Sale Reduce wait times and offer access to more services and resources through video-enabled kiosks. 1234 Vidyo allows the right subject matter expert to be available to the member, regardless of a physical branch. They are able to help the member faster and get them the service they need as quickly as possible. -Derek Williams, Chief Operating Officer of BluCurrent Credit Union VIEW CASE STUDYWATCH VIDEO Cloud Delivered & Expertly Configured VidyoEngage is rapidly delivered from the cloud and configured for your organization by leveraging Vidyo’s deep expertise in customer engagement solutions design, project management, and user adoption. Our expert partners ensure a successful launch of your organization’s video customer engagement program. DOWNLOAD EBOOK A Branded Multi-Channel Experience Customers expect a familiar brand and user experience from your website, mobile app, or in-branch kiosk. With VidyoEngage, you can offer a consistent experience across numerous channels with a professionally branded and highly configured workflow. Easy Integration With VidyoEngage, the integrations that your business demands are at your fingertips: Embed the video channel into your existing contact center or CRM platform. Add digital identity verification and digital signature workflows to your video meetings. Allow your video recordings to be stored and analyzed by your workforce optimization software. And much more — virtually any custom integration can be built to meet your unique requirements. VidyoEngage for Genesys With a deep integration into the Genesys PureEngage customer experience platform, “Vidyo leverages the widest breadth of omnichannel journey management capabilities to improve customer experiences for companies worldwide.” –Merjin te Booji, CMO Genesys LEARN MORE Get Started With VidyoEngage Today CONTACT SALES VidyoCloud Terms of Service HIPAA Compliance with Vidyo CONTACT SALES 1.866.99VIDYO COMPANY Company Careers Vidyo University Contact Vidyo LATEST NEWS Press Releases In The Media Events Press Kit Awards VIDYO BLOG Returning the Human Factor to Digital Sales Leveraging Unified Communication as a Service (UCaaS) to improve communication, collaboration, and care across the healthcare spectrum Why Now Is The Right Time To Implement In-School Telehealth Privacy Policy Website Terms of Use Contact Support Sitemap ©2021 Vidyo, Inc. All Rights Reserved.