CAREERS NEWS FIRSTPICK VENTUREFRUIT ONLINE SERVICES OUR STORY OUR BRANDS T&G FRESH SUSTAINABILITY HOME 5 HOLIDAYS ACT REMEDIATION Holidays Act remediation If you were employed by T&G between 21 January 2011 and 30 June 2020, you may be entitled to a remediation payment for incorrectly calculated holidays and leave. This includes seasonal and casual employees, as well as permanent employees. WHAT TO DO T&G has proactively checked its compliance with the Holidays Act and discovered that we weren’t compliant in some areas, and that in other areas we exceeded the Holidays Act. While we haven’t been investigated, we engaged an independent consultant to complete a thorough review because we want to get this right for our people (both current and former employees), while ensuring future compliance. What you need to do If you have received a communication with a reference number from us, please log onto our remediation portal. If you have any questions or cannot access the portal, please email TGHolidayPayroll@nlcpayroll.com with your details and someone will get back to you. How do I log into the portal? Click “First time logging in / reset password” Enter your reference number then click “Submit” On the New Password page answer 2 of the 3 security questions then click “Submit” Your new password will be displayed on this page in bold, copy your password then click “Login Page” this will take you back to the Sign In page. Enter your Reference number then paste in your password and click “Sign In”. What do you need from me to make payment? For current employees, a gross payment, less tax and superannuation, will be made as part of your regular pay but will be stated separately on your pay slip. For former employees, we need to verify your identity, including your bank account details to make payment. By logging onto the remediation portal, you’ll be led through the easy to follow step-by-step process. You’ll need the following information before starting the process on the remediation portal; Your IRD number Tax code declaration form IR330 (for advice on which tax code is relevant to you see the second page of this form) Kiwisaver deduction form KS2 (if you are currently a Kiwisaver member) Your bank account details Reference number from the communication we, T&G, sent you Marriage / birth / dissolution of marriage certificate if your name has changed during the period stated Current driver licence or passport (a passport is required for anyone currently residing overseas) What if I can’t access the portal? Please complete the below forms and documentation and send to the T&G payroll team via email at TGholidaypayroll@nlcpayroll.com Former Employee Details Form Kiwisaver deductions form KS2 Tax code declaration form IR330 Current driver license or passport (a passport is required for anyone currently residing overseas) Please complete the below form and send it to TGholidaypayroll@nlcpayroll.com QUESTIONS? Frequently Asked Questions Background WHAT IS THE NZ HOLIDAYS ACT 2003? WHY IS IT BEING REVIEWED? WHAT CAUSED THIS PROBLEM? WHO IS IN SCOPE FOR REMEDIATION? Calculation CAN I SEE THE CALCULATION YOU USED TO DETERMINE THE AMOUNT I’M OWED? Payment WHAT DO YOU NEED FROM ME TO MAKE PAYMENT? I’M A FORMER EMPLOYEE BUT I’VE CHANGED EMAIL/POSTAL ADDRESS AND DIDN’T RECEIVE ANY CORRESPONDENCE FROM YOU. WHAT DO YOU NEED FROM ME TO ENSURE I’M INCLUDED AS PART OF THE REVIEW PROCESS? WHAT CAN I TELL AN EX COLLEAGUE WHO NO LONGER WORKS AT T&G? I’M SEEKING PAYMENT ON BEHALF OF A FORMER EMPLOYEE THAT HAS PASSED AWAY / FOR WHOM I HAVE POWER OF ATTORNEY. HOW DO I ENSURE THEY’RE BEING INCLUDED AS PART OF THE REVIEW, AND THAT I’M KEPT INFORMED OF THE PROGRESS? HOW WILL YOU PAY ME IF MY BANK ACCOUNT DETAILS HAVE RECENTLY CHANGED? I NOW LIVE OVERSEAS HOW ARE YOU HANDLING INTERNATIONAL PAYMENTS? HOW DOES THIS PAYMENT AFFECT MY TAX OBLIGATIONS? WHEN WILL I RECEIVE PAYMENT? WILL YOU MAKE KIWISAVER CONTRIBUTIONS AS PART OF THE PAYMENT? WILL MY BACK PAYMENT INCLUDE INTEREST OR COMPENSATION? WHY AREN’T YOU PAYING STAFF ANY INTEREST OR COMPENSATION PAYMENTS? IF I HAVE BEEN OVERPAID, WILL T&G BE SEEKING REPAYMENT? I HAVEN’T RECEIVED COMMUNICATION FROM T&G, AM I ELIGIBLE FOR A REMEDIATION PAYMENT? Going forward HAS THE ISSUE BEEN RESOLVED SO IT DOESN’T HAPPEN AGAIN? 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