REQUEST MY RECORDS PAY MY TUITION CAREER SERVICES CAMPUS CLOSINGS STUDENT CONCERNS Process for Expressing Concerns Each member of the staff at Ross College and Ross Medical Education Center works hard to ensure that you are provided the benefits of a professional learning environment. We encourage all of our students to bring any concerns to the attention of our faculty or campus director in order to have them addressed. If, however, you do not feel that your concerns were satisfactorily addressed, Ross provides the following formal procedures for addressing a concern. Students must first meet with the campus director in an effort to address the concern. If you feel that your concern has not been resolved, then you should file a written complaint with at Ross Education, LLC: Ross Education, LLC Concern Resolution Department 22800 Hall Rd, Suite 800 Clinton Twp, MI 48036 Ross will acknowledge receipt of your written complaint within three working days. A written response will follow within 10 working days. If the response still does not rectify the concern, you may request to arrange a meeting for the concerned parties. If, after all Ross avenues are exhausted, you not satisfied, you may consider contacting the appropriate State Regulatory Agency. Please direct all inquiries to: Alabama Alabama Department of Postsecondary Education 135 South Union Street Montgomery, AL 36104-4340 or Fax to: (334) 293-4504 www.accs.edu/student-complaints/ Indiana Indiana Board for Proprietary Education 101 West Ohio Street, Suite 300 Indianapolis, IN 46204 or Fax to: (317) 233-4219 www.in.gov/bpe/2329.htm Iowa Iowa College Student Aid Commission 475 SW 5th St., Suite D Des Moines, IA 50309 Toll Free: (877) 272-4456 www.iowacollegeaid.gov/StudentComplaintForm Kentucky Kentucky Commission on Proprietary Education 300 Sower Boulevard, 4th Floor Frankfort, KY 40601 or Fax to: (502) 564-4248 www.kcpe.ky.gov Michigan Michigan Department of Licensing and Regulatory Affairs Proprietary School Unit 2501 Woodlake Circle Okemos, MI 48864 or Fax to: (517) 373-3085 www.michigan.gov/lara/0,4601,7-154-89334_61343_36737---,00.html Ohio State Board of Career Colleges and Schools 30 East Broad Street, Suite 2481 Columbus, OH 43215 or Fax to: (614) 466-2219 scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx West Virginia Community & Technical College School System of West Virginia 1018 Kanawha Boulevard E., Suite 700 Charleston, WV 25301 or Fax to: (304) 598-3675 www.wvctcs.org/complaints Tenessee* Tennessee Higher Education Commission Parkway Towers, Suite 1900 404 James Robertson Parkway Nashville TN 37243-0830 www.tn.gov/content/tn/thec.html *Any person claiming damage or loss as a result of any act or practice by this institution that may be a violation of the Title 49, Chapter 7, Part 20 or Rule Chapter 1540‐01‐02 may file a complaint with the Tennessee Higher Education Commission, Division of Postsecondary State Authorization. A Student Complaint Form can be downloaded on their website at: www.state.tn.us/ STUDENTS & ALUMNI Request Transcript Records Make a Payment [You will be transferred to our servicer Launch page, if you do not have a login, call 844-733-4634 for assistance.] Career Services School Closures Student Concerns CONSUMER INFORMATION Accreditation Catalogs Net Price Calculator Student Brochure Student Right to Know CARES Act Title IX ROSS EDUCATION COVID-19 Privacy Policy Work For Ross Ross Blog Site Map Equal Opportunity for People with Disabilities Ross Education, LLC is an equal opportunity employer/program. Consequently, auxiliary aids and services may be available upon request to individuals with disabilities. If you need additional information about the Ross equal opportunity commitment, or about requesting accommodations for a disability, you will find it in the Student Catalog, which you can request from any Admissions Representative. Veterinary Technician National Examination (VTNE) Outcomes for Ross College, North Canton, OH You can find outcome information on the Veterinary Technician National Examination (VTNE) here. Occupational Therapy Assistant graduate information for Ross College Hopkinsville, KY, and Ross College Quad Cities, IA You can find outcome information on the Occupational Therapy Assistant (OTA) program here. Tennessee Disclosures Ross Medical Education Center is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. In order to view detailed job placement, graduation and withdrawal information on the programs offered by Ross Medical Education Center, please visit tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization.html and click on the Authorized Institutions Data button. Tennessee Transferability Of Credit Disclosure View Tennessee Consumer Info Ross Annual Security Report View/Download the Ross Annual Security Report