SIGN IN PUBLIC SERVICE Share Print EXPERIENCE. INNOVATION. OUTCOMES. ACCENTURE PUBLIC SERVICE Constant change. Complex challenges. As Public Service organizations navigate the new, they must stay focused on their missions. To succeed, they need more than big ideas. They need the real results that Accenture delivers through end-to-end, cross-industry capabilities. An unparalleled global network of experts across all business functions. And a blend of fresh thinking and proven solutions for a digital world. Accenture Public Service: Experience that counts, innovation that works and outcomes that matter for citizens, workers and communities. What do citizens want? 10 key insights for public service from Accenture PUBLIC SERVICE INDUSTRIES Accenture Public Service is helping clients transform their organizations in the following industries: HEALTH AND HUMAN SERVICES EDUCATION BORDER SERVICES CITIES DEFENSE PUBLIC ADMINISTRATION PENSION NONPROFIT ORGANIZATIONS POST AND PARCEL REVENUE PUBLIC SAFETY PUBLIC SERVICES POWERED BY AI Public service in the era of artificial intelligence AI has the ability to increase efficiency, reimagine workforce, drive innovation and improve the citizen experience. However, this revolutionary technology is part of a much wider conversation and there is still so much to consider as we discover the transformational ability of AI. EXPLORE OUR AI CONTENT HUB Artificial Intelligence, genuine impact AI isn’t a technology of the future — it’s here now and can’t be put off until tomorrow. The sooner that government organisations embrace artificial intelligence, the sooner they will become more cost efficient and increase citizen satisfaction. READ MORE LIVING BUSINESS Designing tax systems to eliminate taxpayer errors Designing intelligent, personalized, user-centric tax systems can reduce taxpayer errors Read more FUTURE WORKFORCE Unleashing innovation: A closer look at absorption We surveyed government professionals to assess how well agencies are managing absorption. Read more INDUSTRY REINVENTION So you did something smart, but does that make you a smart city? Everyone must be willing to share the right data with the right people Read more AI Health and public service in the era of artificial intelligence Public Services powered by AI Read more BLOCKCHAIN Blockchain: Mapping new trade routes to trust Facilitating legitimate cross-border trade must be high on every government’s agenda Read more EXPONENTIAL IT Tech Vision 2018: Mobilizing the Intelligent Military A defense sector perspective on the Accenture Technology Vision 2018 Read more LATEST BLOG POSTS Meet our subject-matter experts and get to the know the Voices of Accenture Public Service. Ling Shou Tong - Alibaba´s secret same-day delivery weapon Alibaba has a retail inventory management platform, Ling Shou Tong, that is disrupting China’s post and parcel industry. READ BRODY´S BLOG O for 2: Innovation novel to routine Owen Davies looks at how to achieve successful innovation for pension agencies. READ OWEN´S BLOG Education for the digital workforce Employers need candidates with specific skills. Institutions must adapt education to ensure their graduates have the best chance at success. READ JONATHAN´S BLOG WORK WE HAVE DONE DOWNLOAD VIDEO TRANSCRIPT (PDF) DigiKnow? Accenture Public Service is digitizing governments around the world Accenture Public Service is digitally empowering governments across the globe. From administrative processes to advanced analytics, we're helping institutions to use digital to achieve their missions and provide people with more effective, personalized services. Our journey of digitization has touched thousands of citizens' lives—from the United States, to the United Kingdom, across Europe, Africa, Asia and Australia. Massachusetts puts HR analytics to work for its people Measured and treasured—HR analytics are empowering state workers to deliver better and more enduring outcomes to the people they serve. LEARN MORE Doing justice for the people of Fulton County While all justice systems are aimed at enforcing laws and ensuring accountability, at the core, they are about people. Fulton County, Georgia’s reforms are aimed at better outcomes. LEARN MORE WMP2020 a bold new model for policing West Midlands Police partnered with Accenture to deliver a striking transformation programme to help the force meet current and future needs, manage citizen expectations and reduce costs across its operations; through the use of innovative digital technologies. LEARN MORE VIEW ALL PUBLIC SERVICE CONSULTING Digitization is here Here’s how public service organizations that embrace disruptive technologies can adapt & evolve with it. Management Consulting Technology Consulting CEOs: Government-as-a-Platform LEARN MORE CIOs: Championing the new technology leader LEARN MORE CPOs: Gold medal procurement LEARN MORE IN THE NEWS Newsroom Potential benefits of artificial intelligence outweigh citizen concerns about responsible use by government, Accenture survey shows Share Public-sector employees embrace government use of AI at a higher rate than other citizens. LEARN MORE DHL and Accenture unlock the power of blockchain in logistics Share This trend report explores the technology’s potential for improving transparency and traceability in supply chains and automating commercial processes. LEARN MORE VIEW ALL PUBLIC SERVICE LEADERS Accenture Coverage Dr Valtteri Vuorisalo Industry Innovation Senior Principal Defense Services, Global Accenture Multi-Level Security: Enabling the future of multinational military operations Digital transformation is the first line of defense Ger Daly Global Industry Senior Managing Director – Defense & Public Safety, Accenture Citizens support increased data-sharing and technology innovation to enhance security Cybersecurity: The responsibility of everyone Securing the IoT revolution Securing new technology in the public sector Lalit Ahluwalia North America Security Lead, Health & Public Service The Cybersecurity strategies governments need Citizens experience "Cyber Insecurity" when doing business with government CONNECTIONS Latest on Twitter Connect with Accenture Public Service @AccenturePubSvc Tweets by AccenturePubSvc FOLLOW US ON TWITTER Accenture Public Service on LinkedIn Follow our Accenture Public Service LinkedIn Showcase Page for the latest thinking, research and insights to deliver public service for the future. CONNECT WITH US ON LINKEDIN Latest on YouTube Subscribe to our YouTube channels. Experience that counts, innovation that works and outcomes that matter. SUBSCRIBE TO ACCENTURE PUBLIC SERVICE SUBSCRIBE TO ACCENTURE CITIZEN SERVICES SUBSCRIBE TO ACCENTURE DEFENSE AND PUBLIC SAFETY Local: 1 (571) 434-5003 Toll Free: 1 (877) 889-9009 Contact Us Find a Location About Accenture Privacy Policy Cookie Policy Terms of Use Site Map Accessibility Statement Careers © 2018 Accenture. All Rights Reserved.