Customers Careers Contact Us 0344 848 4440 Why Littlefish Managed IT Services Cyber Security Services Cloud Services IT Consultancy Managed IT Services & Support Essex Looking for managed IT support in Essex? Littlefish is a world leader in Cyber Security and Managed IT services offering bespoke IT solutions to businesses of all sizes across Essex and the South East. Our experts have enterprise-level knowledge and we run a 24/7/365 IT service desk in six languages 24/7/365 to support your business. Bespoke IT Support Solutions Every business has a different IT infrastructure, Cyber defence strategy and technological portfolio. Thanks to our completely bespoke approach, here at Littlefish, we design our IT service packages to fit all the specificities of your business. We are ready to assist your in-house IT talent and fill in skills gaps when needed or we can adopt a fully managed approach to your IT needs where we shoulder the entire responsibility for your business IT readiness. Benefits of Using Our Managed IT Support Services in Essex Littlefish has been offering IT support to businesses of all sizes in Essex, London and the South East. We are world-class leaders who have experience in working with national and international companies, so we are prepared to provide adequate IT services for even the most ambitious growth plan. Our team can support your business in securely moving to a modern workplace model using our Cloud services and we offer superior Cyber Security combined with a strong portfolio of Managed IT services to deliver: Smooth user experience for better productivity Secure collaboration in the Modern Workplace Best-in-class technology to support your needs Enterprise-Level Cyber Security ‘Lights-on’ IT Support available 24/7/365 Global talent with a wealth of industry experience IT Consultancy Whether you want to know if your Cyber Security is up to the task or you are looking to get a competitive edge by using the latest technology available on the market, the award-winning IT consultant services provided by Littlefish will ensure that your IT resources, strategy and infrastructure are optimised for maximum productivity and efficiency. We deliver results on time and within budget making us one of the most trusted IT solutions providers in Essex. Cloud Services As a result of the COVID-19 pandemic, the business world has shifted towards a more connected and flexible way of working. The ability to safely collaborate and share information on platforms, such as Azure and Microsoft 365, is now business-critical. Littlefish offers a variety of Cloud solutions, designed to facilitate a secure and intuitive remote working model. We support this with superior Cyber Security and IT support available around the clock to ensure your team makes the most of the Cloud with minimal disruptions. 24/7/365 Support When IT systems fail, it can cause frustration within the team and losses to the business due to prolonged downtime. This is why Littlefish provides round-the-clock IT support services in Essex available 365 days a year. With more than 70% FCR (first contact resolution), we work efficiently for the best user experience possible. Our expert support team are on-hand with heaps of knowledge and a proactive approach to make sure your work goes smoothly with little to no interruption. Cyber Security Services Modern Cyber Security practices require an in-depth defence approach for maximum protection. With more than 100 years of industry experience within the team and access to the best technology on the market, at Littlefish, we will design a reliable multi-layer Cyber defence for your business to keep threats at bay. We also provide rapid response time and immediate accident response plan implementation in case of a breach. We are here to keep your business Cybersafe. Why choose Littlefish? Whatever your area of expertise or the size of your business, Littlefish provides IT support in Essex that exceeds your expectations. We have experience working with enterprise-level clients on a global scale, as well as local SMEs, so we know how to best adapt our services to fit your specific requirements. We are committed to delivering tangible results and we put your wider business goals at the centre of everything we work to achieve in our overarching IT strategy. Choosing Littlefish as your Managed IT services provider in Essex guarantees: IT Services Designed For You We never use a one-size-fits-all approach. We tailor our IT solutions to match your business Multilingual IT Support Wherever your business operates we’ve got you covered with IT support in 6 languages 24/7/365 IT Service Desk Our Essex IT support team are on-call any day, any time so you are supported in all eventualities World-Class Managed IT We are globally-recognised Managed IT service providers, rated ‘World Class’ by our users Fast Response Time With an average response time of just 10 seconds, we keep disruptions to a minimum Superior Cyber Security & Tech With enterprise-level experience & top-tier tools, we offer unbeatable Cyber Security solutions How are we doing? The Littlefish Difference Bespoke Solutions We take the time to understand your goals & design an optimal solution that fits them. Global Delivery We have a UK-based team of multilingual experts, delivering IT support in six languages "Lights-on" Service Desk IT issues don’t just happen during office hours, so we are here for you 24/7 Expertise We have a team of IT experts with enterprise-level experience across all services Quick Response Time Thanks to our 10 sec average response time, we keep you up & running with minimal downtime Innovation We constantly upgrade our offering with the best modern solutions on the market Tangible Business Value Managed IT Services should be the ‘means to an end’ that enable your business to operate efficiently and successfully. We’re ever conscious of this, and encourage our people to always think and act as though they were ‘walking in the customer’s shoes’. But don’t take our word for it. Here’s what our customers have had to say about the tangible business value they’ve realised from partnering with Littlefish. “Throughout the tender process, Littlefish showed a great understanding of our requirements including a Service Desk offering to match the size and demand of our business, and a new IT architecture to offer a more robust and scalable solution.” Community Health Partnerships, Senior Corporate Finance Manager Matthew Holloway “We were never able to concentrate on those big projects before because we were always having to stop and look at the little things. We have time to do those big jobs now. Plus people here are happier, calmer, and not as stressed.” NSK Americas, Head of IT Services for the Americas, NSK Donald Banks “Littlefish have proved to be a great IT partner. they are responsive, flexible, honest and genuinely focused on improving our IT service. We have also been impressed with their comprehensive, tailored KPI reporting pack.” Farrow & Ball, Head of IT Paul Dryden “My IT Team can now concentrate on the high value requirements of the business rather the low value activities. We have a very close working relationship with Littlefish which allows them to meet our requirements. They are flexible and open to take new areas of support, which means we have a trusted partner who is genuinely liked by our customers.” NSK Europe, Head of IT David Allanson “The combination of service and price makes Littlefish unbeatable. If we need extra manpower for a project, Littlefish scale their internal teams to accommodate us. We've outsourced level 1 support for almost all of our applications to our Pod now too.” Money Advice Service, IT Manager Ian Haig Farrow & Ball Iconic UK paint & wallcovering manufacturer and global brand Farrow & Ball has showrooms across the UK, North America & Europe. With a rapidly growing retail estate and IT user base - Farrow & Ball turned to Littlefish to underpin it's IT operations, by providing multilingual Service Desk support to its users. View Case Study We proudly support Multilingual Global Services Supporting 70,000 users across the world, Littlesish is one of the best-known IT support providers in Essex. Our Cyber Security and Managed IT services are delivered by a qualified IT support team based in the UK who speak English, Spanish, French, German, Italian and Spanish. This, paired with our ‘lights-on’ working model, means your employees will have quick access to IT support any time of day or night, 365 days a year, wherever they may be located in the world. Talk to us in these languages English French German Italian Portuguese Spanish FAQ Can I use your Managed IT Services if I already have an IT team? I already have a Managed IT Support partner. Can you help me switch? Who are your services suitable for? I use business-specific software. Can you still support me? Can you help us with Cyber Security? Do you really offer IT support 24/7/365? Do you have minimum contract lengths? Get In Touch Whatever your query or requirements, we’d love to hear from you. Sales: 0344 848 4440 Support: 0330 390 2002 Email: info@littlefish.co.uk Send us a message At Littlefish we take your privacy seriously and want to be transparent about how we will use your data. We will process your personal information to provide you with services and information you request from us and to deal with your enquiry. By completing this form and providing us with your information, we believe you’re expressing an interest in our services: therefore we’d like to contact you in the future with other information, and about other services we offer, that we believe will be relevant and of interest to you and your organisation in a legitimate capacity. Read our full Data Protection & Privacy Statement here. 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