Free shipping on all orders! Contacts 0 Home Who we are Products Quality and Sustainability Magazine Returns and Refunds Right of withdrawal If you have changed your mind after placing an order and you no longer want to receive the goods, you have the right to withdraw from the purchase contract without penalty within 14 days of receipt of the goods, as indicated by art. 52 of the Consumer Code. Contact our Customer Service, keeping at hand the code of the order you have placed; one of our operators will support you for every withdrawal operation. Returns If you need to return the goods received, contact Customer Service keeping the order code at hand: we will check what happened and the existence of the conditions necessary to open a return procedure in your name. . Shipping costs are charged to the customer. The seller offers the possibility to collect the product via an express courier, directly at the address indicated by the customer, with a cost of € 15.00 for Italy, which will be deducted from the total amount of the refund. Refunds The refund procedure is opened immediately by the Customer Service as soon as you make the return. The refund is usually made with the same method you used for the payment: for example, if you used a bank transfer, you will be credited with an amount equal to what you spent. The refund usually takes place within 14 days (in the case of withdrawal) from the sending of the Order Confirmation and 30 days (in the case of partial refund due to the unavailability of one or more products) from the receipt of the Notice of withdrawal. For more information on the right of withdrawal, returns and refunds, read the Terms and Conditions. Home La Nostra Storia La Nostra Filosofia Il Territorio Magazine La Nostra Produzione Il Nostro Shop Processo Produttivo Qualità e Certificazioni Sostenibilità e Green Energy Terms of Sale Shipping Payments Returns and Refunds Contact us © 2021 Olio Levante srl. All rights reserved. | Privacy Policy VAT No. IT 06450550725