ENTERPRISE ANALYTICS AND MOBILITY Capabilities Platform Solutions Learn START NOW Menu Solutions All solutions Solutions for Facilities Providing a safe, secure, and productive work environment for employees and visitors is critical for modern business. MicroStrategy gives organizations the tools to transform facility access and workspace management with digital badges delivered via the Usher mobile app. Using Usher, employees and visitors can access resources and open doors securely and seamlessly with their smartphone. Facilities managers can leverage Usher’s back-end analytics to visualize resource usage and user behavior, so they have the insight needed to effectively manage resources, ensure physical security, and optimize the use of workspaces. Discover the top analytics and mobility applications for facilities management. DOWNLOAD THE GUIDE Visualize how enterprises can transform facilities management into a competitive advantage DOWNLOAD THE INFOGRAPHIC Explore facilities solutions by application. ALL SOLUTIONS ANALYTICS SECURITY Workspace Utilization and Planning Workspace Utilization and Planning Empower facility managers with data on resource utilization for workspace optimization. Organizations can leverage MicroStrategy dashboards to effectively monitor, analyze, and manage workspace and resource utilization across multiple office locations. By taking a holistic view of peak versus average utilization, it is possible to track and compare space usage and office resources. This type of insight helps facility managers significantly reduce overspend and waste. This interactive data discovery application enables facility managers to track the utilization of cubes, offices, and parking spaces across an organization's facilities. With easy-to-use selectors, they are able to quickly switch between multiple office locations to view and identify which offices are being underutilized. The same dashboard can also show the total number of phone lines that are not being used so managers can cut costs and control unnecessary spend. These dashboards can be automatically updated and tied to employee directories to ensure that managers are looking at the most current data. Facility Capacity Forecasting Facility Capacity Forecasting Analyze wait times and staffing at large facilities to optimize services and the user experience. MicroStrategy allows organizations to build applications that analyze key factors for determining wait times. These include real-time measurements from Bluetooth or Wi-Fi sensors and comparisons of forecasted vs actual passenger counts. These insights enable airports, and other large facilities with a high volume of visitors, to better understand why lines form like they do, and what they can do to minimize wait times in the future. Using this information, facility managers can pinpoint the culprits of poor performance such as inaccurate forecasting or insufficient staffing, and plan future staffing patterns more efficiently to avoid disruptions and prevent bottlenecks. The facility management team can collect and analyze real-time feedback on operations through interactive, in-app customer surveys. The image above shows an incident command center, where MicroStrategy dashboards highlight real-time information from facilities across the country. These dashboards enable facility managers to assign specific security officers, personnel, and other key resources to specific locations—ensuring they are at the right place at the right time. Employee Badge Empower employees with mobile badges for enterprise access. Usher enables organizations to seamlessly control employee access to warehouses, factories, offices, and other enterprise facilities via centrally-managed digital identity badges. With Usher, users can open doors and other physical entryways via Bluetooth proximity, or by tapping a digital key on their smartphone. Usher provides organizations with highly configurable multi-factor authentication that includes support for push notifications, biometrics, one-time passcodes, face-to-face validation, as well as time- and geo-fencing. The Usher platform is compatible with many existing physical access control systems and can be integrated into existing enterprise mobile applications using APIs. Facilities Access Management Give facility managers instant visibility into different facilities and user behavior. Usher enables organizations to seamlessly control access to global facilities via secure digital identity badges on users' smartphones. Users can quickly unlock doors via Bluetooth proximity, or by tapping a digital key on their phone. Facility managers can quickly and easily provision, personalize, and revoke Usher badges for employees, vendors, contractors, and suppliers. Usher also generates real-time user location data, giving management and facility administrators a high-level view of where team members, vendors, and suppliers are working and improving collaboration and communication across large global organizations. Visitor Badge Visitor Badge Provide temporary access to facilities using a digital identity badge. With Usher, it is easy for facility managers to quickly issue and revoke temporary digital badges for visitors. Once issued, visitors can use their Usher badge to securely access facilities, services, and VIP events and meetings, during a designated period of time. Usher badges are built using market-leading security features including out-of-band communication, encrypted certificates, and a public and private key infrastructure, so sensitive corporate credentials are never breached. There are many ways a user can authenticate themselves at an access point, including: QR codes, biometrics, push notifications, Bluetooth proximity, and one-time passcodes. Emergency Response Emergency Response Get visibility into user location, instantly communicate important information, and respond better to emergency situations. Usher Professional gives facility managers at warehouses, factories, offices, and other facilities the ability to take fast, targeted action during emergencies. When facilities are evacuated, the entire workforce can receive a push notification alerting them about dangerous areas. Similarly, people who are still inside an evacuated building can be quickly identified, located, and rescued. During an emergency situation, facility managers can pull up real-time maps of user location and instantly communicate with their dispersed teams at the touch of a button. SOLUTIONS BY INDUSTRY Banking Federal Government Healthcare Higher Education Municipal Government Manufacturing and CPG Retail Telecommunications SOLUTIONS BY FUNCTION Customer Support Executives Finance Human Resources Information Technology Marketing Sales Facilities Find your solution today. Start a free trial, let us help you set up a demo environment, or build an app for your business in a matter of days. PRODUCT Capabilities Platform Solutions Pricing and Products LEARN Upcoming Events Customers Resource Library Contracts Hub SERVICES Support Education Community Free Jump Start Classes COMPANY Partners Careers Press Center Contact Us United States|English Copyright © 2017 MicroStrategy Incorporated. All Rights Reserved. Copyright Privacy Terms of Use EthicsLine