Our extensive team of fully trained engineers offer a professional service 24 hours day, 365 days a year. TALK TO US OUR SERVICES Heating & Plumbing Find Out More → Academies & Educational Establishments Find Out More → Refrigeration Repair Find Out More → Mechanical & Electrical Installation Find Out More → Electrical Find Out More → Catering Equipment Find Out More → Gas Engineers Find Out More → Air Conditioning Find Out More → WHO WE WORK WITH WHAT OUR CUSTOMERS SAY LOUGHBOROUGH UNIVERSITY “William Freer have been employed by Loughborough University as their Catering Equipment Maintenance Contractor for over 9 years. The catering equipment on the University campus is wide ranging and includes gas, electrical and refrigeration appliances. They were appointed following a formal tender process where they were assessed on both price and quality. Throughout this time, we have found Mark Whitehead and his team to be professional, highly competent, reliable, helpful, and always eager to support Loughborough University staff. The large number of catering outlets on the campus combined with the long opening hours means that effective planning and communication is essential, and the William Freer team have demonstrated a high level of proficiency in achieving this. Having safe and compliant catering equipment and installations is of paramount importance to the University, and William Freer have been a major contributor in ensuring compliance with statutory legislation i.e., Gas Regulations, F-Gas Regulations, and the Electricity at Work Regulations. Key performance indicators for the contract, for example engineer response times have been met and costs for follow up work and repairs have been competitive, and in accordance with the agreed contract rates. The routine maintenance carried out by the William Freer engineers is of high quality and as a result we have experienced fewer equipment breakdowns and increased reliability which has meant much reduced disruption to the catering operations. William Freer have demonstrated a thorough understanding of our requirements and have fulfilled their contractual obligations to a very high standard.” HARRISON CASTINGS “Over the weekend of the 30th September our foundry suffered a major breakdown due to a burst pipe and the fracture of our gas main. This was further exacerbated by the gas main than filling with sand. I am writing to convey my sincere thanks to your employees who worked here over the weekend and rectified the problem. Without their professionalism and hard work over long hours, we would have had 120 personnel standing idle on the Monday morning. Your colleagues were determined to finish the job over the weekend finishing well into the night. their professionalism and hard work has to be commended. Would you please convey my thanks to all the personnel who were involved.” WELLAND PARK ACADEMY “Over the last 12 months we have found our site works hugely challenging. We have had multiple major leaks across the site. The team at William Freer have been nothing short of amazing, they are quick to respond, support and give guidance - I consider them a very trusted contractor. We regularly have the same team of guys lead by Callum on site, so Dillan, Logan, Luke, Kian and others. They are professional, courteous, hardworking and regularly communicate to keep me up to date with the progress of the different projects. This really helps me manage the stakeholders here. When they are on site I have the confidence that they are professional and won’t get it wrong when they are our around my staff and students this really gives me peace of mind when choosing a contractor. The team have become part of the school over recent months, staff at school comment on how professional and good the contractors are doing the boilers. They have spent time to understand the academies challenges and work around us being ‘open’ whilst still getting the job done. They are competitive with their pricing and supportive, I would recommend them without reservation and happily discuss the work they have done on my site. We then have Gavin & Stuart who are always on hand to help with pricing and job allocations, nothing is ever to much trouble. Really appreciate everything you have helped me & the academy with… will continue to use them and recommend them.” Connect, follow and share PERFECT IGNITION SINCE 1887 Copyright © 2021 William Freer Ltd. All rights reserved.