close Issues with Recycling Collections We have experienced some disruption to our refuse and recycling services as a result of the inclement weather, so unfortunately we may not be able to collect your refuse and recycling as scheduled. We apologise for any inconvenience that this may cause and we would kindly ask residents to please bear with whilst we co-ordinate any outstanding collections. Could we also please ask residents to leave their wheeled bins and recycling at the kerbside and we will get it collected as quickly as possible. Coronavirus  search In My Area Media Centre eNewsletter Key Services Jobs Payments REGISTER/SIGN IN Residents Business Things to do Council & Community Home Council & Community Dudley Council Plus Dudley Council Plus Share Facebook Twitter Pinterest Email Making contact easy - Contacting Dudley Council is now even easier with our Dudley Council Plus service. This single point of contact enables you to pay for and access information on any council service and raise queries about and requests for an increasing number of services. Dudley Council Plus makes it easy for you to contact and do business with the council by providing longer opening hours and choice of how to contact the council - all to suit you. Frequently used services See a list of our most frequently used services with information and links to specific forms which will allow you to report an issue directly to the service area. If you are unable to find the information you need on these pages, you can contact us using our General Enquiry Form below. Dudley Council Plus Enquiry Form Office Map Our walk in centre is offering a reduced service. Advisors at 259 Castle Street Dudley will help customers who are unable to access the service they need by phone or on line. We are open 10 am to 3 pm, Monday to Friday, excluding bank holidays. Please note cash payment kiosks remain closed. Most services can be accessed by phone and we are taking calls from 8:30 am to 5 pm, Monday to Friday, excluding bank holidays, on 0300 555 2345. You can also access many services on line 24/7 and a wide range of on line forms and information on our website. If you are reporting an emergency, use 0300 555 2345. If this service is closed, a recorded message will advise what you should do. Corporate Customer Charter (PDF 141.94KB) Community Vision Proud of our past Forging our future Dudley Council Plus Privacy & Disclaimer Find my Councillor Accessibility Statement Contact Us ... the historic capital of the Black Country © 2021 Dudley Metropolitan Borough Council Cookie consent - We collect and process your personal information for the following purposes: Statistics, Strictly Necessary. AcceptDeclineOptions