Sales 0800 0566 015 Customer Support 01606 566 566 Stores Payzone. Building a Network. Together with the Post Office, we have created a network of over 24,000 Payzone retailers and postmasters. Part of the Post Office family Our Payzone Commercial team works hard to expand and strengthen Payzone’s network across the UK, connecting retailers, suppliers and customers. Together with the Post Office, we have created a network of over 24,000 Payzone retailers and postmasters and formed valuable partnerships with many suppliers across utilities, telco, parcel services, transport & ticketing, online gaming and gift cards. Working with leading suppliers such as British Gas, ScottishPower, EE, O2 and One4all gift cards, we provide millions of customers with access to key bill payment services, enabling them to pay, play, pick up and top-up with ease. Partners. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Industries. Utilities & Bill Payments Payzone Bill Payments is the commercial arm for Post Office and Payzone, providing a vital over the counter bill payment, prepay energy top up and warm home discount service to end customers on behalf of our Utilities Clients. We started with barcoded bill payments, added key and card prepay top-ups and have now added Smart PAYG over the counter and digital to our client offerings, we work hard to provide a consistent, reliable service, supporting cash and vulnerable customers. We provide market leading account management, scalable systems and work closely with our partners to provide enhanced service at a competitive rate. Payout is the market-leading, barcode-driven cash and energy top-up voucher delivery service. It’s used by a wide range of businesses across the UK including the public sector, utility companies, financial institutions, charities and more; with a focus on providing a means for them to make payments to those who may not have access to mainstream services. I’ve worked with Payout for over ten years and my responsibilities range from sales to service delivery and beyond. Transport & Ticketing Mobile Top-ups & SIMs Lotto & Online Gaming Gift Cards Parcel Collection Our Commercial Team.. Craig Coldicott Head of Utilities I build relationships with Payzone’s utilities clients, helping suppliers to better serve their customers both over the counter and through digital payment journeys. Through Payzone, your cash-based customers can make bill payments easily, whether that’s pre or postpay, legacy or Smart PAYG. I help energy companies to operate more efficiently in a fast-changing and competitive landscape, increasing customer retention. Kevin Meredith Account Manager, Energy Payments As the main day to day contact for existing utility clients, I bring over 20 years direct experience of managing customer payments from the utilities sector across the Post Office Group, covering Payzone stores and Post Office branches. Working alongside many of the utility companies, I have specific in-depth knowledge of the Energy Sectors prepayment Gas and Electric top up market, whether traditional Legacy Meters or Smart Meter services or simple bill payments. My aim is simple; use my experience and network to ensure our clients are served well, by championing back off support activities, provide regular service reviews with clients, and ultimately to ensure that our agents have the support they need to give great service when a customer visits us to pay a bill or buy a top up. Andy Locker Account Manager, Payout Payout is the market-leading barcode driven cash delivery service. It is used by a wide range of public sector authorities, utility companies, large financial institutions, charities and more, making cash accessible to their customers. As the Product Manager for Payout, I am responsible for everything related to the service, from sales to account management. Noel Goulty Head of Transport & Ticketing I have over 10 years of experience in ticketing & payments technology within transit ecosystems. Here at Payzone, I am responsible for developing and expanding Payzone’s digital & smart ticketing proposition nationwide in the bus and rail transport sectors. Working closely with Transport Authorities, Smart Cities and Operators, I focus on improving the reach and accessibility of transport ticketing to passengers through Payzone and Post Office retail convenience network and payments solutions. Alison McMullan Account Manager, Transport & Ticketing and Resellers I have been responsible for building and maintaining working relationships with a portfolio of Transport Authorities and central and local government clients for over 20 years. I passionately believe in collaborative working with strong communication and I am excited to be bringing my experience to the reseller clients to work together to realise opportunities across the Payzone and Post Office retail convenience network. Jeremy Gill Head of Telco I have over 20 years of industry experience in mobile telecoms and FMCG retail, working with mobile network operators, telecoms distributors and consultancy organisations. I use my extensive knowledge and commercial awareness to create opportunities for telecoms suppliers and Payzone retailers. 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