Reception News The company Who are we ? The BDR Thermea group Qualified professionals A certified company Individuals Professionals Help and advice Recruitment Customer Area My customer area The company Qualified professionals Qualified professionals Entrust your installation to qualified professionals! Recognized know-how Our 200 technicians have been specifically trained in the products of all the brands of the group. They thus have recognized know-how and the essential tools to master all the techniques of their profession and can easily find the solutions best suited to your needs. They work on gas / oil floor-standing boilers, gas wall- mounted boilers, heat pumps and solar systems of the brands De Dietrich, Oertli, Chappée , Ideal Standard, Sofath and Brötje. Regularly trained technicians Our technicians regularly visit the manufacturer's training centers for training in new technologies, the regulations and new products. These training courses allow them to improve their skills throughout their career by offering you quality service. On the other hand, they follow an essential commercial training to answer as much as possible to all your requests in terms of service offers. A stock of parts from the manufacturer Each vehicle is equipped with a stock of spare parts corresponding to the De Dietrich and Oertli systems. Our technicians can thus troubleshoot the part immediately and definitively in most operations. Our agencies are in direct and permanent contact with the European Spare Parts Center of the manufacturer located in Alsace, and can thus order the parts in priority if they should run out. Who are we ? The BDR Thermea group Qualified professionals A certified company Individuals Service offers Regulations Contact us Professionals In the residential In the tertiary sector Contact us Help and advice Recruitment SERV'élite, the benchmark after-sales service of the BDR Thermea group, specializing in the maintenance and upkeep of heating systems for the De Dietrich, Oertli, Chappée, Ideal Standard, Sofath and Brötje brands. SERV'élite offers contracts tailored to your needs and undertakes to offer you an efficient heating system that ensures your well-being, respects the environment and guarantees your comfort. Choosing SERV'élite means opting for quality after-sales service with qualified professionals close to you. Legal Notice Terms and conditions