contact providers privacy Cookies transparent administration sitemap who we are what do we do for our future clients work with us news & media de news & medianews detail 04.02.2016 Beware of telephone scams In South Tyrol the cases of citizens contacted by telephone are increasing, by people who pretend to be collaborators of Alperia or other companies operating in the energy sector, with the request to provide personal data. Alperia recommends not to give any kind of data, as it is a scam. In recent times, numerous customers have contacted Alperia reporting that they have received phone calls from people who have tried to obtain personal data or information on their gas or electricity bills. The scammers present themselves as Alperia collaborators and take advantage of the merger that just took place between AEW and SEL to steal sensitive data from customers, mostly elderly. The scammers, however, go much further, so much so that they use the data they manage to get hold of to sign new electricity or gas contracts on behalf of customers, who despite themselves find themselves with a new energy supplier without having requested it. . We remind you that in this case the customer has the right to withdraw from the contract within 14 days (reconsideration clause). Alperia strongly advises not to provide in any case the data of the electricity bill or other personal data to strangers and to conclude new electricity or gas contracts only at official points of sale. It is also emphasized that the collaborators of the Alperia affiliates do not conclude any type of contract by telephone or door to door. In case of questions or doubts, the customer service is always available at the customer offices or by calling the toll-free number 800 110 055 of AEW Trading or 800 832 862 for SELTRADE and SELGAS. See all the news who we are Vision Main data Bodies & Management Organization chart History what do we do Hydroelectric District heating Alternative energies Eletricity grid Engineering for our future Live the energy For the environment Research and Development Sponsoring clients work with us news & media News Media contacts Alperia SpA via Dodiciville 8 39100 Bolzano, Italy T +39 0471 986 111 F +39 0471 987 100 info (at) alperia.eu alperia (at) pec.alperia.eu Share capital: Euro 750,000,000.00 fully paid-up VAT, Tax Code , Bolzano RI registration number: 02858310218 Legal representative: Wolfram Sparber Copyright: © Alperia SpA © Alperia 2016 contact privacy Cookies transparent administration sitemap Cookie notice This site uses technical cookies and third-party cookies to improve your browsing experience and to collect anonymous aggregate data relating to your use. By continuing to browse the site, you consent to the use of cookies, as per Cookie Policy . X