Hiscox Group Brokers Cover Stories Business blog Contact us Investors Careers Press room About us Home Business Travel Events Motor Hiscox > About us > Awards and achievements About us Awards and achievements Everest climb Awards and achievements At Hiscox we are delighted that our commitment to providing a good service to our customers, along with our overall performance, has been recognised by our peers across the insurance industry in the UK. 2015 Hiscox was winner of the Claims Initiative of the Year award in recognition of the work the Property Claims did in order to help them achieve their goal of ‘Creating Customers for Life’. It demonstrates our continued commitment to evolve our Claims Service in order to ensure we are doing everything possible to support our customers during their time of need. Hiscox is one of the few Insurers in the UK to have achieved Chartered Insurer status – the gold standard of excellence, professionalism and integrity in insurance. This status recognises our commitment to delivering the highest quality service. 2014 Start Your Business magazine has awarded Hiscox 'Best Small Business Insurer' in their Small Business Awards for the sixth consecutive year, from 2009. The awards are voted for by Start Your Business magazine's readers, writers, contributors and subscribers. We are proud to have been recognised for our commitment to designing cover to specifically protect small businesses from the risks they may face. In May and September 2014, Hiscox was awarded ‘Gold’ from Fairer Finance a new consumer group with a mission to help people get a better deal from banks and insurers. We are proud of our gold status for home insurance, which recognises our commitment to provide a high quality customer service. In January 2014, Hiscox was awarded ‘Gold Trusted Merchant’ status for achieving a 95% Feefo Service Rating (or above) over a minimum number of feedbacks in 2013. We invite all of the Home Insurance and Business Insurance customers who purchased a policy online to provide feedback on their experience with us and this gives a true picture of what our customers really think. 2013 Start Your Business magazine has awarded Hiscox 'Best Small Business Insurer' in their Small Business Awards for the fifth consecutive year, from 2009. The awards are voted for by Start Your Business magazine's readers, writers, contributors and subscribers. We are proud to have been recognised for our commitment to designing cover to specifically protect small businesses from the risks they may face. Hiscox was winner of both Personal Lines Claims Team of the Year and Outstanding Insurer Claims Team of the Year 2013. These awards were made in recognition of our commitment to continually improve our claims service with the aim of delivering clear benefits to our customers. In recent years, we have focused on improving the claims process, which has led to speedier claims settlements and increasing customer satisfaction. 2012 Start Your Business magazine has awarded Hiscox 'Best Small Business Insurer' in their Small Business Awards for 2009, 2010, 2011 and 2012. The awards are voted for by Start Your Business magazine's readers, writers, contributors and subscribers. We are proud to have been recognised for our commitment to designing cover to specifically protect small businesses from the risks they may face. Hiscox was the winner of the Customer Care Award at the annual British Insurance Awards 2012. This award is given to the insurance company that best demonstrates a solid commitment to putting the customer at the heart of its business. 2011 Start Your Business magazine has awarded Hiscox 'Best Small Business Insurer' in their Small Business Awards for 2009, 2010 and 2011. The awards are voted for by Start Your Business magazine's readers, writers, contributors and subscribers. We are proud to have been recognised for our commitment to designing cover to specifically protect small businesses from the risks they may face. Hiscox was winner of both the Personal and Commercial Lines Team of the Year awards at the 2011 Claims Awards. These awards are given for innovative improvements in the claims process, quicker settlements and overall, increasing customer satisfaction. 2009 Hiscox was the winner of the General Insurer of the Year Award at the annual British Insurance Awards 2009. This award is given to the insurance company that best demonstrates a commitment to meeting customer needs and delivering a high quality of service. 2008 Hiscox won the industry award for Commercial Lines Insurer of the Year at the Insurance Times Awards for a second consecutive year. The award is based on the feedback and votes of UK insurance brokers. 2007 Hiscox was the winner of both the Personal Lines Insurer of the Year and Commercial Lines Insurer of the Year in 2007 at the Insurance Times Awards. Home insurance Contents insurance Buildings insurance Jewellery cover Unlimited cover All home products > Business insurance Professional indemnity insurance Public liability insurance IT consultants Business and management consultants All business products> Event insurance Business and charity events Community, entertainment and sports events Exhibitors Exhibition and conferences Hiscox Corporate News Careers Investors Media Find a broker © 2015 Hiscox Limited Not in the UK? Select your country Belgium France Germany Ireland Netherlands Portugal Spain United States Bermuda Accessibility Site feedback Site map Cookies & privacy Terms and conditions