Unlock $10 off your next bag. Click here DOG CAT WHY CANIDAE SHOP CLUB CANIDAE BLOG CAREERS We're All Ears and would love to hear from you Contact CANIDAE We appreciate your comments and personally respond to each and every email as soon as possible. For quick answers to frequently asked questions, click here to check out our Questions and Answers page! Prefer to contact us via social media? Click here to contact us through Instagram, or click here to contact us through our Facebook page or simply email us at support@canidae.com.. We make every effort to respond to emails within 48 hours, or two business days depending on the depth of information that needs to be gathered to properly assist you. Your Information First Name Last Name Phone Number Email Mailing Address Address 1 Address 2 City Country State Zip Code Pet Information Pet Type Select Dog Cat Food Type Select Dry Wet Treats Issue Type Select Product Questions Nutrition/Ingredients/Formula Product Concerns Where to Buy Corporate Related Brand Select Grain Free Pure Ancestral Grain Free Pure Petite Grain Free Pure All Life Stages Under The Sun Pure With Grains UPC (Optional) Message File Upload Click or drag a file to this area to upload. By clicking submit, I authorize CANIDAE® to send me future messages and acknowledge that CANIDAE®’s privacy policy will govern use of my personal data. I also acknowledge that I can unsubscribe from these messages at any time. Submit Other Ways To Contact CANIDAE For some quick answers to frequently asked questions, click here to check out our Questions and Answers page! CANIDAE® Pet Foods 1 Dock Street, Suite 500 Stamford, CT 06902 Customer Service (M-F 9am – 5pm EST) 800-398-1600 After you submit your message using the form below, we will send you a confirmation email acknowledging that your message has reached our Support Team. You should receive this confirmation email usually within a few minutes. If you do not, please check your junkmail folder and adjust the settings on your server and in your email program as necessary. Email delivery issues do sometimes occur. Occasionally email messages are not delivered properly. This is usually due to the message being mistaken as junkmail, but other delivery issues can occur as well. We never want you to feel as though we were unresponsive to your concerns, so if you do not receive an email back from us within three days, please call our customer service line so we can address your inquiry immediately. CANIDAE® Pet Foods is committed to providing you, our valued customer, the highest standard of excellence for product quality, palatability, customer satisfaction and customer service. Explore More Transitioning to a new pet food Compare our products Learn about Canidae HealthPlus Solutions® GOOD FOR OUR PETS Feeding goodness through nourishing, balanced food. GOOD FOR PEOPLE Nurturing the connection between pets and people. GOOD FOR THE PLANET Sustainable packaging & responsibly sourced ingredients. LEARN MORE x By continuing to browse, you agree to our use of cookies. To learn more, please refer to our Privacy Policy. Facebook Twitter Instagram Pinterest RESOURCES FAQ HealthPlus Solutions® Transitioning Your Pet To A New Food Cost To Feed Calculator Privacy Policy & CCPA Retailer Support Login SHOP Club Canidae CONNECT Contact Us Join The Team SUBSCRIBE TO OUR NEWSLETTER Get $10 off your next bag when you join our email list. Get your pet on the list for offers, info & more. We’ll email your coupon today. (Offer valid in the USA only.) Dog Cat Both Select the image that does not belong in the row SIGN UP By clicking submit, I authorize Canidae to send me future messages, offers and coupons and acknowledge that Canidae’s privacy policy will govern use of my personal data. I also acknowledge that I can unsubscribe from these messages at any time.