Report a concern InfraCo Africa has a zero-tolerance policy towards fraud, bribery and corruption. If you have any concerns then we would encourage you to report them. InfraCo Africa conducts its business with the highest ethical standards and in compliance with all relevant laws. Failure to comply can have serious implications for our business and reputation. Therefore, all employees and anyone acting on behalf of InfraCo Africa are encouraged to raise any concerns they may have about potentially unethical conduct or illegal activity in InfraCo Africa’s business by: reporting them to a line manager; emailing the InfraCo Africa Compliance Manager (compliance@infracoafrica.com); contacting your company’s Compliance Officer; or calling InfraCo Africa’s confidential reporting helpline (see below). The InfraCo Africa confidential reporting method is managed by SafeCall, it is intended for use in particular where people do not wish, for whatever reason, to liaise directly with someone within their company or InfraCo Africa. Safecall provides an anonymous, independent, external reporting line where people can raise their compliance concerns and be assured they will be fully addressed. Each call is treated in complete confidence by trained Safecall staff who will summarise the content of the call and send a report to the InfraCo Africa Compliance Manager for dissemination as appropriate. Safecall will not disclose a person’s name if they wish to remain anonymous. Safecall will take calls on a range of compliance issues, such as: bribery and corruption; bullying; conduct likely to damage InfraCo Africa’s reputation; contravention of environmental regulations; criminal activity or wrongdoing; drugs and or alcohol in the workplace; failure to comply with any legal or professional obligations or regulatory requirements; financial fraud or mismanagement; fraud or theft; health and safety; negligence; racial harassment or discrimination; sexual harassment or discrimination; the facilitation of tax evasion; unauthorised disclosure of confidential information; unethical behaviour or practice; and the deliberate concealment of any of the above matters. You can contact Safecall at any time on the provided numbers and asking to speak to someone in your preferred language. Alternatively, you can email infracoafrica@safecall.co.uk or make a report through the website www.safecall.co.uk/reports. We do not tolerate harassment or victimisation of any whistleblower and will take appropriate action to protect anyone raising a concern in good faith. Safecall numbers Safecall may be contacted at any time on the numbers below and will provide services in a number of languages: Country Phone number Cameroon +44 191 516 7764 Canada 1877 599 8073 Chad +44 191 516 7764 Cote d’Ivoire +44 191 516 7764 Ethiopia +44 191 516 7764 France 00 800 7233 2255 Germany 00 800 7233 2255 Kenya +44 191 516 7764 Malawi +44 191 516 7764 Mozambique +44 191 516 7764 Nigeria +44 191 516 7764 Senegal +44 191 516 7764 Sierra Leone +44 191 516 7764 South Sudan +44 191 516 7764 Tanzania +44 191 516 7764 Uganda +44 191 516 7764 UAE 8000 441 3376 UK 0800 915 1571 USA 1 866 901 3295 Zambia +44 191 516 7764 InfraCo Africa About us Our Scope Our Projects Our Investments Our Board Our Developers Our People News and Insights Impact Building economies Protecting our planet Leaving no-one behind Embedding good governance Working together Working together Apply for funding Respond to a tender Apply for a job Contact us Report a concern Library Corporate documents Financial reporting ESIAs Publications and reports Legal © 2021 InfraCo Africa | Cookie policy | Privacy policy The Private Infrastructure Development Group Technical Assistance Facility DevCo InfraCo Asia The Emerging Africa Infrastructure Fund GuarantCo Please be aware that our site uses cookies to give you the best experience. By continuing, you are agreeing to the use of cookies on this site.AGREE