£0 Start Blogs and News Our commitment to supporting the logistics of vital supplies In the current Covid-19 pandemic Toyota Material Handling will adapt to the evolving health crisis. As such, Toyota Material Handling Europe and all its entities are following the coronavirus development with utmost care. Our priorities are clear: the health and safety of our colleagues, as well as our customers and suppliers, coming first. Second is to do everything we can to uphold our service to our customers and partners. Thus, our policy is not only to protect our own and our customers’ personnel but also to maintain our role as part of the supply chain for essential supplies (especially in food retail and health care) whilst adhering to local regulations. You can read an additional statement about our approach to the pandemic here. Updated Europe is opening up and our business activities consequently follow. Our top priority remains the health and safety of our customers and colleagues. We would therefore like to remind everyone to carefully follow health precautions: Keep social distancing at all times Stay home even with only mild symptoms High standards of hand hygiene Service We aim for full business and support as usual for our customers. We have the capacity to do so, however, while respecting your business guidelines and local regulations, and can reschedule service visits where needed. All technicians are working according to strict hygiene and social distance guidelines while wearing face coverings if required. To support you in the best way possible, we are providing free guides for safe service operations during COVID-19: Guidelines for Service visit Guidelines for cleaning your equipment Guidelines for storing unused equipment for an extended period Which countermeasures should I take when expecting a service visit? Which guidelines should I follow for cleaning equipment on my site? Which countermeasures are technicians taking during a service visit? Does Toyota have enough capacity to support all customers? What if a service visit cannot be executed because of local regulations or countermeasures taken in my organisation? Sales Here we also aim for full business and support as usual for our customers but respect that some of our customers may be unable to receive visits. Here our sales team will switch to online meetings or conference calls according to customer preference. All web shops remain open for ordering online and provide customer support. Rental We have continued to support our customers, with enough short-term rental trucks available for quick delivery (especially in health care, food and retail business), and flexibility in long-term rental solutions. In the workshops and during delivery at customer sites, strict equipment disinfection processes are being respected. Does Toyota have enough short-term rental trucks to support businesses? What is the situation in the workshops and logistics? Supply Our supply operations are ramping up capacity to follow the increased business demand. All orders have been replanned and informed to customers. Our ambition is to have full production to get all orders out as soon as possible, delivering trucks and parts to the best extent possible. What is the situation in the European factories? Will it have any influence on my order? Which countermeasures are the factories taking? What about factory personnel? Colleagues We're following government guidelines and are encouraging our colleagues, where possible, to work from home, giving them the technical infrastructure to do so. Colleagues that remain to work on-site in the warehouses and workshops are asked to take the necessary health and safety measures (social distancing, strict hygiene routines). All international business travel is cancelled or postponed, using online meeting where possible. If you have any questions, please contact the Toyota Material Handling team using the details on this site or speak to your local representative. Thank you to all forklift and truck drivers, who keep the essential goods moving. Thank you to all health care professionals for all their hard, courageous work. Toyota Material Handling UK Team About Toyota Who we are Why buy a Toyota Design Centre Logistic Solution Centre Work at Toyota Material Handling PR and News Pension Scheme Governance Compliance Documents Toyota values The Toyota Way Toyota Production Systems (TPS) Sustainability Code of conduct Partners Our dealer network Customer service Contact us Delivery Warranty & Return policy How to buy online FAQs Terms & Conditions Privacy policy Cookie policy Cookie settings Prices valid for Online orders only. Copyright © 2017 Toyota Material Handling UK - Stirling Road, Trading Estate, Slough, SL1 4SY - 0370 850 1409 - VAT Number GB 669 2842 89 Hide comparison Clear all COMPARE