WHO WE ARE OUR SERVICES QUALITY AND INNOVATION PUBLICATIONS NEWS CONTACTS WORK WITH US Research and development Training and safety Certifications Work and life balance Certifications For strategic reasons and for cooperative choices, Proges has reviewed and reorganized the internal processes of planning and supplying social-health and socio-educational services with a view to quality for the customer. UNI EN ISO 9001: 2015 . The cooperative has adopted a Quality System certified by the Quaser Institute as compliant with the UNI EN ISO 9001: 2015 standard . Beyond the objective value of the certification achieved, regularly confirmed by subsequent compliance and maintenance checks, the qualification process was a key opportunity to analyze the cooperative in all its components and restructure it to offer the best assistance services to the community. . UNI 10881: 2013 CERTIFICATION In 2013 Proges obtained the UNI 10881: 2013 certification relating to residential care services for the elderly, complementary to the UNI EN ISO 9001: 2015 certification . The standard provides guidelines for the implementation of the quality system in the structures that provide residential care services for the elderly. The service certification must be understood as complementary to the certification of the Quality Management System according to UNI EN ISO 9001. This allows the customer to have a double guarantee, both on the organization and on the service provided by the certified company. The company that obtains certification of compliance with the sector standard essentially receives further recognition of the seriousness with which it operates in the care market in residential facilities for the elderly. UNI EN ISO 11034: 2003 CERTIFICATION La certtificazione UNI 11034: 2003 “Servizi all’infanzia. Requisiti del servizio” si pone quale strumento di garanzia in merito all’affidabilità e alla sicurezza del luogo in cui molti figli piccoli trascorrono il proprio tempo, infatti permette di ottenere un riscontro oggettivo circa la bontà del servizio e della struttura deputata al servizio all’infanzia. La norma Uni 11034 "Servizi all'infanzia" è nata per i: servizi alla prima infanzia (fino a tre anni) servizi alla prima infanzia strutturalmente con servizi educativi rivolti anche alla fascia di età 3-6 anni servizi educativi progettati per la fascia di età 0-6 anni quali i centri infanzia, pubblici e privati Proges ha maturato un proprio specifico modello educativo il cui fulcro è la relazione tra il bambino, colto nell’interezza della sua sfera bio-socio-affettiva, e gli altri attori del suo contesto, innanzitutto gli altri bambini, le figure adulte di riferimento e la famiglia. È il modello educativo relazionale, che opera minimizzando le sovrastrutture esterne alla persona, per stimolare e sviluppare l’intelligenza emotiva e la componente creativa e sociale del bambino. L’esigenza di condividere il modello con i tutti gli interlocutori interni ed esterni ha dato lo stimolo per l’avvio della certificazione ISO. POLITICA PER LA SICUREZZA DELLE INFORMAZIONI La ricerca di nuove strategie di mercato volte a dare garanzie, non soltanto alla qualità dei servizi erogati, ma anche sulla modalità di trattamento delle informazioni, ha determinato in Digilan la decisione di implemeNtare e mantenere attivo un Sistema di gestione per la Sicurezza delle Informazioni ai sensi della norma UNI CEI ISO/IEC 27001:2014. SCARICA QUI IL PDF RELATIVO ALLA POLITICA PER LA SICUREZZA DELLE INFORMAZIONI CERTIFICAZIONE FAMILY AUDIT Nel 2013, Proges ha ottenuto la certificazione Family Audit: orari flessibili, banca ore, telelavoro, semplificazione burocratica, buste paghe e documenti online, consulenza fiscale alle famiglie, borse di studio, forme di trasporto collettivo sono solo alcuni esempi delle innumerevoli iniziative messe in campo dalle 50 organizzazioni pubbliche e private scelte su tutto il territorio nazionale che la Provincia Autonoma di Trento, con il patrocinio del Ministero del Welfare, ha deciso di mappare e certificare con il bollino Family Audit. CERTIFICAZIONE ECOSTARS Nel 2014 Proges ha conseguito anche la Certificazione Ecostars, insieme alla consociata Gesin: entrambe le cooperative sono state valutate sull’efficienza operativa della propria flotta di autoveicoli e hanno ottenuto 4 stelle (su un massimo di 5 assegnabili). La certificazione è stata preceduta da un iter di valutazione tramite auditing e prevede l’affiancamento continuativo fino al raggiungimento dei massimi standard di efficienza. CERTIFICATIONS For strategic reasons and for cooperative choices, Proges has revised and reorganized the internal processes of designing and providing social-health and socio-educational services in a quality perspective for the client. UNI EN ISO 9001: 2015. The cooperative has adopted a Quality System certified by the Quaser Institute as compliant with the UNI EN ISO 9001: 2015 standard. Beyond the objective value of the certification achieved, regularly confirmed by the subsequent verification of compliance and maintenance, the qualification path was a key opportunity to analyze the cooperative in all its components and restructure it to offer the best services to the community. UNI 10881: 2013 CERTIFICATION Proges obtained, in 2013, the UNI 10881: 2013 Certification concerning residential assistance services for the elderly, complementary to the UNI EN ISO 9001: 2015 certification. The standard provides guidelines for the performance of the quality system in the facilities that provide residential aged care services. The service certification must be complementary to the certification of the Quality Management System according to the UNI EN ISO 9001 standard. This allows the customer to have a double guarantee, both on the organization and on the service provided. The company that obtains the certification of compliance with the industry standard receives another recognition of the seriousness with which it operates in residential assistance facilities for the elderly. UNI EN ISO 11034: 2003 CERTIFICATION The UNI 11034: 2003 Certification Child Services guarantees the reliability and safety of the places where young children spend their time. It certifies the goodness of the service and the structure assigned to the service. The UNI 11034 "Child Services" standard refers to: Early childhood services (up to 3 years of age) Early childhood services with educational services aimed at the 3-6 years of age group Educational services designed for the age group 0-6 years such as children's centers, public and private Proges has developed its own specific educational model that focuses on the relationship between the child, in the entirety of his bio-socio-affective sphere, and others in the same context. First of all with the other children, the referring adults and the family. It is the relational educational model, which operates by minimizing the superstructures external to the person, to stimulate and develop the emotional intelligence and the creative and social component of the child. The need to share the model with all internal and external interlocutors gave the impetus to start the ISO certification. INFORMATION SECURITY POLICY The search for new market strategies aimed at giving guarantees, not only to the quality of the services provided, but also on how information is processed, has determined in Digilan the decision to implement and keep active a Management System for the Security of Information at according to the UNI CEI ISO / IEC 27001: 2014 standard. DOWNLOAD HERE THE INFORMATION SECURITY POLICY FAMILY AUDIT CERTIFICATION In 2013, Proges obtained the Family Audit certification. Flexible hours, “banca ore”, working from home, bureaucracy simplification, online documents, tax advice, scholarships and forms of collective transport are just some examples of the initiatives. Initiatives put in field by 50 public and private organizations chosen throughout the national territory that the Autonomous Province of Trento, under the patronage of the Ministry of Welfare, has decided to map and certify with the Family Audit stamp. ECOSTARS CERTIFICATION In 2014, Proges also obtained the Ecostars Certification, together with the subsidiary Gesin: both cooperatives were assessed on the operational efficiency of their fleet of vehicles and obtained 4 stars (up to a maximum of 5 assignable). The certification had an assessment process through auditing and provides continuous support until the highest efficiency standards are reached. Attachments UNI EN ISO 9001 2015 CERTIFICATION FAMILY AUDIT CERTIFICATE UNI 10881: 2000 CERTIFICATE - RESIDENTIAL CARE FOR THE ELDERLY UNI 11034: 2003 CERTIFICATION - CHILDCARE SERVICES. SERVICE REQUIREMENTS PRIVACY POLICY News Questions and reflections in the meeting "The end of life in CRA - Decision-making paths". “European Week of Regions and Cities”: Proges talks about itself in Brussels Traditional stand of the Casa degli Anziani at the Sorbolo Fair The TESEO project starts again: Proges leader of the project Archive WHO WE ARE OUR SERVICES QUALITY AND INNOVATION PUBLICATIONS NEWS CONTACTS WORK WITH US PRIVACY • TERMS OF USE Copyright © 2004 - 2013 Pro.Ges. Social Cooperative Society. VAT number 01534890346. Business Register of Parma n.ro 01534890346 - REA of Parma n.ro 160824. Registered office: Via Colorno, 63 - 43122 Parma Pro.Ges. authorizes the display of the contents available on this website for strictly personal use and for non-commercial purposes. Access to the resources of this website implies acceptance of the conditions of use.