Afni, Inc. GET TO KNOW AFNI Afni helps companies develop meaningful and profitable relationships with their customers. We believe in the power of your customers and the relationships you have with them. After all, your company is more than products and services. It's built on the connections you have with people and the way your brands make them feel. We interact with your customers when and how they need you, using the technologies they prefer. Your reward is their brand loyalty. CHANNEL STRATEGIES On the phone, through email, text, or online, we're here to help you and your customers get things done together. Inbound and Outbound Voice Our call center agents help customers over the phone. We use the best technologies and award-winning training to create remarkable one-to-one connections with your customers. LEARN MORE Web Chat & Digital Engagement Your customers are online right now, looking for new products and information. When they have questions or need help, we jump in with personalized web chat, email, text, and social media engagement. LEARN MORE Back Office Processing If your back office processes are too costly or get in the way of moving your business forward, we can help. We’ll handle them, make things work better, and let you get back to what you do best. LEARN MORE CUSTOMER LIFECYCLE SOLUTIONS Your customers need you for different reasons along the way. Get the most from every stage of the customer lifecycle. Customer Growth & Acquisition Customer Care & Loyalty Consumer Collections Insurance Subrogation WHAT'S NEW The (Friendlier) Future of Consumer Collections is Web Chat Learn how web chat support could be the new and friendlier face of consumer collections. Read More Inbound Insurance Subrogation Are you an insurance carrier looking for ways to efficiently manage subrogation claims from other carriers? Afni can make it easier. Learn More HOME ABOUT WHAT WE DO INDUSTRY EXPERTISE NEWS AND RESOURCES linkedin twitter Google+ © 2021 Afni, Inc. All Rights Reserved. Privacy Policy Environmental Responsibility Policies Careers Contact Us