Erie Insurance Home Menu Back to Support Center How to File and Monitor Your Claim We’re here for you. Let’s get you back on track. You can count on support from ERIE agents and claims adjusters, who have lots of experience to handle your auto, home or business insurance claim. They’ll get in touch with you right away to review your claim and your insurance coverage. They’ll also stay in touch with you throughout the process and answer all your questions. Let’s get started. Option 1: Call Your ERIE Agent Get in touch with your local ERIE agent to start your claim. Talking with someone you already know and who is familiar with the claims process can help put your mind more at ease. Option 2: Call ERIE If you can’t reach your agent, contact us. We know unexpected events can be stressful, and we’re ready to help. Call (800) 367-3743 for support 24/7: Option 1 to report a windshield or auto glass claim (Call us or file your auto glass claim online now.) Option 2 for roadside assistance provided by Agero Option 3 for workers’ compensation claims (Call us or file your workers' compensation claim online now.) Option 4 to start a new claim for the first time Option 5 to speak to a representative about a previously reported claim Option 6 for Customer Care for questions about billing, payments and policy information For a claim for a life insurance policy or annuity contract, call Erie Family Life at (800) 458-0811, option 3. Checking on your claim Helping you stay informed is important to us. At any time, you can check what’s going on with your auto, home, or property claim in your online account. When applicable, you’ll be able to view: the status of your claim rental company and repair shop information payment status including history of payments made to you contact information for claims representatives handling your claim RELATED SUPPORT PAGES Home Insurance Claims Auto Insurance Claims Windshield and Auto Glass Claims Process (Glass-Only Claims) Getting Car Accident Damages Estimated Business Insurance Claims Life Insurance Claims Workers’ Compensation Claims Support How to Report Insurance Fraud Identity Theft and Fraud Recovery Claims Talk to an agent FIND AN AGENT LOG IN Still need help? CONTACT ERIE Erie Insurance Home Above All in Service - Since 1925 Call ERIE (800) 458-0811 .cls-1{fill:#fff;}phone-white CONTACT ERIE .cls-1{fill:#fff;}checklist-white START A CLAIM .cls-1{fill:#fff;stroke:#fff;stroke-miterlimit:10;}wrench-white REPAIR SHOP LISTING .cls-1{fill:#fff;stroke:#fff;stroke-miterlimit:10;stroke-width:0.25px;}wallet-white MAKE A PAYMENT .cls-1,.cls-2{fill:#fff;}.cls-2{stroke:#fff;stroke-miterlimit:10;}question-white SUPPORT CENTER Erie Insurance Group has earned A.M. Best's rating of A+ (Superior). Erie Family Life Insurance Company has earned A.M. Best's rating of A (Excellent). From FORTUNE. © 2021 FORTUNE Media IP Limited All rights reserved. Used under license. FORTUNE is a registered trademark of FORTUNE Media IP Limited and is used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with and do not endorse products or services of, ERIE Insurance. Privacy Disclaimer States of Operation Terms of Use Sitemap Español .cls-1{fill:#fff}Facebook .cls-1{fill:#fff}Twitter .cls-1{fill:#fff}Linkedin ©2010-2021 Erie Indemnity Co.