800-446-9240 Wishlist Search 0 SHOP NOW STORE UPDATE Store Promotions & Events Services About Contact Us Home STORE UPDATE Holiday Information Holiday Information The following holiday information and temporary changes to our shipping and returns policy cover the period November 1, 2021 - January 31, 2022. Information on this page is a supplement to our Shipping & Returns policy. Please note that all shipping carriers are expecting delays this season. We highly recommend ordering early for the holidays to avoid disappointment. November November 11 – Customer service and warehouse closed for Veteran's Day. Our stores are open. November 14 – Last day to place orders for Thanksgiving and Hanukkah delivery. (This applies to ground and free shipping options.) November 14 – Last day to contact us about your engraving order for holiday delivery. November 18 – Last day to place second day orders for Thanksgiving and Hanukkah delivery. November 21 – Last day to place next day orders for Thanksgiving and Hanukkah delivery. November 25 – Customer service and warehouse closed for Thanksgiving. Select stores are open - see below for hours. For our military families: If you are shipping holiday orders to APO/FPO addresses, we recommend you place orders for Thanksgiving and Hanukkah by November 2, and Christmas and Kwanzaa no later than November 14 due to delays with USPS. December December 10 – Last day to place orders for Christmas and Kwanzaa delivery. (This applies to ground and free shipping options.) December 14 – Last day to place second day orders for Christmas and Kwanzaa delivery. December 16 – Last day to place next day orders for Christmas and Kwanzaa delivery. December 24 – Customer service and warehouse closed for Christmas Eve. Select stores are open - see list below. December 25 – Select stores are open on Christmas Day - see list below. January January 1 – Select stores are open on New Year's Day- see list below. January 17 – Our offices and warehouse will be closed in observance of Martin Luther King Jr. Day. Stores are open normal hours. January 31 – Holiday returns deadline (see Extended Returns below.) Holiday Store Hours In town for the holidays? Select stores are open! Thanksgiving Day Brick & Vine and Everything Williamsburg in Merchants Square are open 11 am - 4 pm Revolutions at the Visitor Center is open 10 am - 5 pm Historic Area stores are open 11 am - 4 pm Christmas Eve Brick & Vine and Everything Williamsburg in Merchants Square are open 11 am - 5 pm Revolutions at the Visitor Center is open 10 am - 5 pm Historic Area stores are open 11 am - 4 pm Christmas Day Brick & Vine and Everything Williamsburg in Merchants Square are open 11 am - 4 pm Revolutions in the Visitor Center is open 10 am - 5 pm Historic Area stores are open 11 am - 4 pm New Years Eve Brick & Vine and Everything Williamsburg in Merchants Square are open 10 am - 5 pm Revolutions in the Visitor Center is open 10 am - 5 pm Historic Area stores are open 11 am - 4 pm (Golden Ball closed) New Years Day Brick & Vine and Everything Williamsburg in Merchants Square are open 11 am - 4 pm Revolutions at the Visitor Center is open 10 am - 5 pm Historic Area stores are open 11 am - 4 pm Martin Luther King Jr. Day Stores open regular hours. Offices and warehouse closed. Extended Returns Purchases made from November 1 - December 31, 2021 can be returned to us through January 31, 2022. We must receive your returned items prior to this date. Items that cannot be returned include: Gift Cards All Food & Drink category products All Personalized Items (such as engraving, monogramming, etc.) Special Orders (such as furniture or bulk orders made or ordered for you) Clearance items - identified by prices ending in $.49 Cut fabric-by-the-yard Any opened/used/worn merchandise If you are not certain an item can be returned, please contact us before sending returns to us. See our Shipping & Returns policy for additional information. CONTACT US The Shops at Colonial Williamsburg 201 Fifth Ave Williamsburg, VA 23185 ACCOUNTS & ORDERS Wishlist Login or Sign Up Order Status Shipping & Returns NAVIGATE STORE UPDATE Store Promotions & Events Services About Contact Us JOIN OUR MAILING LIST Sign up for our newsletter to receive specials and up to date product news and releases. Email Address FOLLOW US © 2021 The Shops at Colonial Williamsburg | Sitemap Privacy Policy | Your CA Privacy Rights