About Us Our Services Publications Contact Us Home About Us Hospitals Our Services News Get Involved Careers Contact Us Feedback and Complaints Feedback NHS Lanarkshire aims to provide the best possible treatment and care for its patients. We are firmly committed to improving the quality of our services by listening to what our patients, their relatives and visitors tell us about them. Feedback will be shared with staff and used for learning, improvement and allow staff to reflect upon practice. Ways in which to provide feedback to NHS Lanarkshire: Speak to a member of staff Complete a ‘We are listening‘ card and hand it to a member of staff or complete a Freepost “comments, compliments and suggestions” card and post it at no cost to you. Share your story anonymously at Care Opinion or call 0800 122 31 35. Please see recent comments made about NHS Lanarkshire. For complaints, please visit our Complaints Procedure page for all the relevant phone numbers. Complaints NHS Lanarkshire is committed to providing high quality care and treatment through the delivery of safe, effective and person-centred care. We understand however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right. If we cannot resolve matters in the way you want, we will explain why it’s not possible to do as you suggest. Visit NHS Lanarkshire’s Complaints Procedure page for information on how to make a complaint and what you can expect from us when we are dealing with your complaint. PARTNERS Accessibility Tools Toggle High Contrast Toggle Font size PARTNERS PARTNERS NHS 24 NHS Inform Public Health Scotland NHS Scotland North Lanarkshire Council South Lanarkshire Council Scottish Government PARTNERS Police Scotland Scottish Fire and Rescue Service Distress Brief Intervention (DBI) Organ Donation Scotland Scottish National Blood Transfusion Service Healthy Working Lives Contact Us Data Protection Notice Cookie Notice Accessibility Statement Third-party websites and applications Copyright Lanarkshire Health Board Endowment Fund We use cookies to ensure that we give you the best experience on our website. By continuing to use our website, you are consenting to the use of our cookies.OKRead more