REMOTE ASSISTANCE HOME OUR TEAM CLIENTS SERVICES CONTACT US Our Team MICHAEL FRANKLIN, MANAGING MEMBER After over a decade on Wall Street, Mickey ventured into telecom at Gilette Global Network where he ran the Lit Buildings Division. A pioneer in HPBX, Mickey founded Telworx in 2002 to provide customized network expansion and relocation services to small and mid-market businesses. His customer-centric relationship approach to business led to Telworx' consultancy style. With a motto of "Nothing is little" Telworx focuses on providing the best IT experience to its clientele, resulting in best-in-class reputation throughout the NY tri-state area. Mickey is a graduate of University of Pennsylvania. TODD HORTON, DIRECTOR OF OPERATIONS Todd has been active in the technology and telephony fields since 1996. He started out managing computer networks for small and medium businesses. He later moved to a telecom master agency where he managed all operations. Todd was very involved in designing and provisioning voice and data networks for Internet Service Providers and companies with multiple offices. These past roles gave Todd a unique understanding of the integration of LANs and WANs, IP traffic & routing, voice circuits & phone systems. In 2006 Todd joined Telworx as Director of Operations. Todd oversees all customer projects and provides escalation support for our technicians. Todd holds a Bachelor's degree in Information Science from Drexel University. ANGELO BERNARD, LEAD PBX TECHNICIAN Angelo is our lead PBX installer. Originally from the US Virgin Island of St. Croix, Angelo moved to New York as a kid. He is a graduate of the South Bronx Job Corps Acadamy with a specialization in network cabling. Angelo is a certified copper and fiber installer for Hellerman Tyton. Angelo is well versed in many PBX systems including Avaya Partner, Avaya IP Office, Nortel MICS, Nortel BCM and Panasonic phone systems. JOEL ROLDAN, LEAD CABLE TECHNICIAN Joel is a field supervisor for structured cabling installations. Joel is a certified copper and fiber installer for Hellerman Tyton. Joel has been working in the telecom field for over 10 years. Prior to joining Telworx Joel was a lead technician at InfoHighway and Broadway Networks. He has tremendous experience with extending, turning up and troubleshooting carrier circuits. Joel has worked in Verizon central offices and many data centers. He treats every cable job like it's a Class A data center! BRYAN RIGANO, IT TECHNICIAN Bryan manages all day-to-day support tickets for customers who subscribe to Managed IT Services. He also oversees all proactive monitoring systems, backup systems and antivirus systems. Prior to Telworx Bryan worked at the Best Buy Geek Squad where he gained extensive knowledge of PC hardware and troubleshooting. Bryan is a volunteer fireman for the Village of Mamaroneck. CONTACT US REMOTE SUPPORT

REMOTE ASSISTANCE HOME OUR TEAM CLIENTS SERVICES CONTACT US Contact Us CORPORATE OFFICE 800 Westchester Avenue Suite N-347 Rye Brook, NY 10573 914.761.7600 Phone 914.206.3768 Fax CONTACT FORM Name * First Name Last Name Email Address * Message * CONTACT US REMOTE SUPPORT