Company How We Help Industries Locations Careers Resources Contact SYKES is now part of Sitel Group®. Visit www.sitel.com for more information. Delivery Models Flexibility. Scalability. Affordability. It all leads to an intelligent customer experience. CONTACT US Integrated Service Delivery Model Choice without compromise — when it comes to delivery models, we offer you the best of both worlds. We have the people, technology and organizational infrastructure to adapt to every client need. Whether you’re looking for the dependable economy of the traditional contact center or the versatility of home-based service, virtualization and global reach empower us to connect with your customers anytime, anywhere, from a large-scale contact center in the Philippines to a home-based agent in Colorado. From down the street or across the globe, depend on us to deliver highly scalable and excellent support to your customers through our dedication to REAL PEOPLE. REAL SOLUTIONS.® More Resources VIDEORELATED The Future of CX & AI With Dave Pearson VIDEORELATED Robots Taking Over Customer Care? Not Quite. THOUGHT LEADERSHIPRELATED Using AI Can Help Create More Human Customer Experiences We Can Help Your business has unique needs. See the difference a customized solution can make to your customer retention and satisfaction as well as your bottom line. CONTACT US FOLLOW US ON SOCIAL MEDIA COMPANY Sustainability News HOW WE HELP Outsourcing Holistic CX Service to Sales Extend Your Brand Digital Transformation INDUSTRIES Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel MORE INFORMATION Locations Careers Employee Spotlight Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility SYKES FAMILY OF COMPANIES Learn More Copyright © 2021 Sykes Enterprises, Incorporated