Return Policy You may return your purchase within 15 days based on the following criteria: If the item is damaged or defective right out of the box, we will offer you a replacement or full refund. In the event LifeStyles made a delivery error regarding your purchase, we will offer you a replacement or full refund. STOCK items, that have not been removed form the factory packaging, may be returned for a full refund. STOCK items, that have been removed form the factory packaging, assembled or hung, are subject to a 50% restock fee. SPECIAL ORDERS that are still in the factory packaging will be refunded minus a 50% restocking fee. SPECIAL ORDERS that have been removed form the factory packaging, assembled or hung, will be refunded minus a 75% restocking fee. FURNITURE orders require a 50% non-refundable deposit which will be considered a restocking fee should a furniture order be cancelled for any reason. CELING FANS that have been removed from the factory packaging, assembled or hung are not refundable. WINDOW COVERINGS are not refundable. HARDWARE is considered special order unless it is from our Value Price - Simply Beautiful collection. Return shipping or delivery is the full responsibility of the purchasing party. At our discretion, a refund check may be issued within 10 days of return on purchased paid by cash or check. Delivery charges are not refundable. All special orders require a 50% non-refundable deposit. LifeStyles Stores, Inc. reserves the right to refuse returns under certain circumstances. LifeStyles does not recognize any guarantee or warranty, made by an employee of the company, beyond those outlined above. AboutLocationsLifetime WarrantyTourLow PriceReturn PolicyCovered Bulbs