NEW Intermountain in Nevada My Health + Get Care Now Quick Links Healthcare Urgent Care InstaCare KidsCare Which Should I Choose? Instacare Locations KidsCare Locations Home Medical Services Urgent Care URGENT CARE TOPICS InstaCare Clinics KidsCare Clinics Connect Care Which Should I Choose? Share this page Facebook Twitter Whenever possible, you should try to see your Primary Care Physician for your non-emergency health needs. However, when you need immediate care and can’t get in to your Primary Care physician, Intermountain Healthcare offers three convenient options, depending on your condition: Connect Care Connect Care is designed for common, low-level, urgent care concerns and can be accessed 24/7 from anywhere using a mobile device or computer with a camera and video-streaming capabilities. Frequently treated conditions include sinus pain, stuffy and runny nose, sore throat, eye infections, urinary tract infection, lower back pain, and bronchitis. If a Connect Care provider feels that your medical issue cannot be adequately diagnosed or treated by a video visit and requires immediate in-person evaluation, the provider will direct you to in-person care and waive your Connect Care fee. Cost: $59 or less Covered by many insurance plans, including Medicaid – check with your insurer to determine coverage and copay Is not covered by Medicare Best for: common, non-life-threatening conditions Adult and pediatric care. Care provided by board-certified advanced practice clinicians (nurse practioners and physicians assistants) Can prescribe most types of medications if needed, but does not prescribe controlled substance medications. Does not provide lab services, imaging, or other tests 24/7 access from anywhere on a mobile device or computer InstaCare or KidsCare Intermountain InstaCares provide care through licensed physicians and specialized staff to handle non-life-threatening urgent care needs, from sore throats and illnesses to cuts or broken bones. KidsCares specialize in urgent care for pediatric patients. Cost: Varies Covered by many insurance plans – check with your insurer to determine coverage and copay Covered by Medicare and Medicaid Best for: common, non-life-threatening conditions Care provided by board-certified physicians and specialized staff Can prescribe medication Offer lab services, X-rays, and some outpatient tests Access at physical location. Most InstaCares are open as early as 8 a.m. and close at 8 or 9 p.m., though some have extended hours as late as midnight. KidsCares are generally open from 4 or 5 p.m. to 9 p.m., with variable weekend hours. Emergency Room Intermountain emergency rooms are open 24/7 and are staffed with doctors, nurses, and technicians who are specially trained to handle potentially severe and/or life-threatening conditions. Cost: Varies Covered by all insurance plans in emergency situations Covered by Medicare and Medicaid Best for: potential limb, functional or life-threatening conditions Care provided by board-certified emergency physicians, nurses, technicians, and support staff Can prescribe medication Offers lab services, X-rays, specialized care, and tests (both inpatient and outpatient) 24/7 access at a physical location According to the American College of Emergency Physicians, you should visit the ER if you have any of these warning signs: Chest pain or pressure Severe headache or head injury Severe bleeding Sudden or severe pain Coughing blood or vomiting blood Difficulty breathing or shortness of breath Sudden dizziness, weakness, or changes in vision Severe or persistent vomiting or diarrhea Changes in mental status, such as confusion or weakness Evaluation of an assault, physical or sexual abuse, or child abuse. Severe infection Complications of early pregnancy Abdominal pain that is severe or with repeated and persistent vomiting If you are unsure of whether you are having a life-threatening medical emergency, go to the Emergency Room. Intermountain Healthcare Intermountain Healthcare is a Utah-based, not-for-profit system of 24 hospitals (includes "virtual" hospital), a Medical Group with more than 2,400 physicians and advanced practice clinicians at about 160 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. 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