WHAT’S ON VISIT SHOP ⌕ ◐ Ⓣ Delivery and returns Due to the COVID-19, shipping is delayed – particularly international shipping. As such, your order may take a little longer than usual to arrive. We aim to dispatch your order within 2–3 working days. The indicative delivery timings below are from day of dispatch. Delivery costs are calculated at checkout UK Standard Delivery: 2-5 working days £3.50 (orders under £15) £5.50 (orders £15-£24.99) £7.50 (orders £25-£49.99) £10.00 (orders over £50) Europe Standard Delivery: 5-9 working days £12.50 (orders under £25) £22.50 (orders £25-£99.99) £35.00 (orders over £100) Rest of the World Standard Delivery: 7-14 working days £22.50 (orders under £25) £35.50 (orders £25-£99.99) £65.00 (orders under £100) There may be local duty and/or taxes payable on goods delivered outside the UK. Charleston Enterprises is not responsible for paying those charges. Returns policy If you are not satisfied with your purchase or you wish to cancel your order, get in touch with the shop via email shop@charleston.org.uk. Please get in touch first before sending items back. You must include proof of purchase. You must cover the cost of returning the order to us. The return address is: Returns – Charleston Shop, Charleston, Firle, Near Lewes, East Sussex, BN8 6LL The return will be processed once it has been received and accepted. © The Charleston Trust Sign up to our newsletter What’s on All House Exhibitions Festivals Events Workshops Garden Archive Visit Plan your visit Contact Admission prices Opening times Getting here Access & facilities Digital guide House Garden Café Shop Visiting FAQs Ideas Stories In focus History People Shop All products Delivery & returns Shop FAQs About About us Team Get involved Press Press releases Support us Manage your account Become a volunteer Venue hire Venue hire ↑ Back to top ⊖ ⊕ ⊗ SHOP SUPPORT US © 2021 The Charleston Trust. All rights reserved. Terms and Conditions Privacy Brand identity: Kellenberger–White We use cookies to give you the best online experience. OK Read more Please check our Christmas and New Year opening times before your visit. Last order date for the shop is 14 Dec for UK delivery in time for Christmas. Close