Chick-Fil-A Find a restaurant Close Main Nav Menu Stories About Careers Chick-fil-A One ( Sign In ) Search Order food Due to global supply chain challenges, some menu items may be unavailable or prepared differently. We apologize for the inconvenience. Legal Chick-fil-A, Inc. Terms & Conditions of Use Chick-fil-A, Inc. Terms and Conditions of Use Last Updated: September 10, 2021 PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE DOWNLOADING, ACCESSING, OR USING ANY CFA ONLINE SERVICES (AS DEFINED BELOW). BY ACCEPTING THESE TERMS AND CONDITIONS OF USE, AS DETAILED BELOW, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OF USE THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND YOU AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. Table of Contents I. Introduction II. Modifications to the Terms and Conditions of Use III. Use of CFA Online Services IV. User Conduct V. Submissions VI. Programs and Promotions; Digital Offers VII. Chick-fil-A® App VIII. Online Ordering IX. Delivery Services X. Copyright Infringement Notification XI. Login and Registration XII. Third-Party Sites and Social Media Pages XIII. Privacy XIV. Ownership of Intellectual Property XV. Electronic Communications XVI. No Warranties XVII. Limitations of Liability XVIII. Indemnification XIX. International Users and Choice of Law XX. Dispute Resolution XXI. No Agency Relationship XXII. Violations and Remedies XXIII. Entire Agreement, Claims Limitations, and Severability XXIV. Contact Information I. Introduction These Terms and Conditions of Use ("Terms and Conditions of Use") apply to your access to, and use of, any Chick-fil-A, Inc. ("Chick-fil-A") website, mobile application, and online service or program where these Terms and Conditions of Use are posted, linked or incorporated by reference ("CFA Online Services"). These Terms and Conditions of Use are a legal and binding agreement between you and Chick-fil-A, and, as applicable, its subsidiaries, affiliates, and related entities such as CFA Properties, Inc. and CFA Servco, Inc. ("Affiliates") (Chick-fil-A and its Affiliates are referred to herein, as the context may require, as "we", "us", or "our"). These Terms and Conditions of Use govern your use of the CFA Online Services, which includes the programs, offers, content, information, services, and features made available through the CFA Online Services. If you do not agree to these Terms and Conditions of Use, then you should not use the CFA Online Services. Your use of the CFA Online Services is at your risk. If you are dissatisfied with the CFA Online Services in any way, your sole and exclusive remedy is to discontinue accessing and using the CFA Online Services. II. Modifications to the Terms and Conditions of Use We reserve the right at any time to update, change, modify, or revise these Terms and Conditions of Use. Any changes will become effective upon posting to the CFA Online Services, along with the date on which it was most recently updated as indicated by the "Last Updated" notice above. Your continued access to or use of the CFA Online Services and its programs and offers after any such changes indicates your acceptance of the Terms and Conditions of Use as modified. It is your responsibility to review the Terms and Conditions of Use regularly for updates. III. Use of CFA Online Services The CFA Online Services and all content, information, and other materials featured, displayed, contained, and available on the CFA Online Services, including, but not limited to, all text, images, graphics, designs, illustrations, photographs, pictures, audio, software, and video clips, the “look and feel”, pages, screens, content arrangement, and computer programs (collectively, "Materials") are owned by or licensed to Chick-fil-A and its Affiliates and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights and unfair competition laws under United States and foreign laws. Subject to your compliance with these Terms and Conditions of Use, we grant you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download the CFA Online Services for noncommercial purposes only. You may view, display, copy, download, and print the Materials solely for your own personal, noncommercial use. All copyright, trademark, and other proprietary notices contained on the Materials must be retained on all copies thereof. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the CFA Online Services or its Materials. Except as expressly provided herein, we do not grant any express or implied right to you under any patents, trademarks, copyrights, or trade secret information. You agree to abide by all additional terms, conditions, and restrictions included within the CFA Online Services, the Materials, and/or the programs, features, and services. The display of a menu item on the CFA Online Services does not mean that the menu item is available as all items are subject to availability and available while supplies last. We make a reasonable and good-faith effort to display and describe the menu items available through the CFA Online Services accurately and completely. However, the detail and accuracy of the images and specifications of menu items that you see will depend on a number of things. Consequently, we do not guarantee that the products, images, services or descriptions displayed or described to you are or will remain accurate or complete in every detail. Further, we may update the products, images, available features, services or specifications from time to time. Chick-fil-A may at any time, for any reason, and without notice or liability: (1) modify, suspend, or terminate operation of or access to any of the CFA Online Services, or any portion thereof; (2) change, revise, or modify the CFA Online Services, the Materials, or any portion thereof; (3) interrupt the operation of the CFA Online Services, or any portion thereof, as necessary to perform routine or non-routine maintenance, error correction, or for any other purposes; (4) impose limits on certain programs, features, and services, or restrict your access to the CFA Online Services, in whole or in part; and/or (5) terminate the authorization, rights, and license given above, upon which you shall immediately destroy all Materials. IV. User Conduct You agree to use the CFA Online Services, the Materials, and the programs, features and services, including, without limitation, ordering and delivery services, in accordance with these Terms and Conditions of Use and all applicable laws and regulations. You agree to remain courteous and respectful toward employees, contractors and agents of Chick-fil-A, its Affiliates, franchised Operators (as defined below), and partners and other users of the CFA Online Services. You agree not to: modify, adapt, translate, or reverse engineer any portion of the CFA Online Services or the Materials; use the CFA Online Services or any Materials, features, or services for any unlawful, fraudulent, or malicious purposes, or to further or solicit any such activity; attempt to gain unauthorized access to any accounts, features, systems, or networks through hacking, password mining, or any other means; use the CFA Online Services or any feature in any way that could disrupt, damage, disable, overburden, or impair it or its systems, servers, or networks; frame or mirror any portion or feature of the CFA Online Services; use the CFA Online Services or any feature for advertisements, chain letters, spamming, junk mail, solicitations, or any other commercial purposes; use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to: (1) access, acquire, copy, or monitor any portion of the CFA Online Services or the Materials; (2) reproduce or circumvent the navigational structure or presentation of the CFA Online Services or the Materials; or (3) obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the CFA Online Services; use any device, software, or routine to interfere or attempt to interfere with the proper working of the CFA Online Services or with any other person’s use or enjoyment of the CFA Online Services; transmit any viruses, worms, defects, Trojan horses, time bombs, cancel-bots, corrupted files, or other items of a destructive nature; circumvent or attempt to circumvent any security or authentication measures implemented by or on behalf of Chick-fil-A; forge headers or otherwise manipulate identifiers; post, transmit, submit, or include any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable content, material, or information of any kind, or any content, material, or information that may give rise to criminal or civil liability; harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Chick-fil-A, its Affiliates, licensees, franchised Operators (as defined below), or partners engaged in the provision of services, including the delivery of any orders, and other users of the CFA Online Services; submit, display, or post any false or misleading information; violate, infringe, or misappropriate the intellectual property, publicity, privacy, or other proprietary rights of Chick-fil-A, its Affiliates, or any other person or entity; and/or transfer or attempt to redeem any verification code for a mobile or online order or digital offer or reward in prohibition of the applicable terms. Attempts to redeem single use offers and verification codes multiple times or through multiple users constitutes fraud. We reserve the right to prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to us, the CFA Online Services, the Materials, our franchisees, our users, our brand, our Affiliates, or any other person or entity, or that violates these Terms and Conditions of Use, the Chick-fil-A One® Terms and Conditions, and/or applicable law. Chick-fil-A further reserves the right to terminate, suspend, or cancel your account, or otherwise refuse delivery of any orders, including those placed through the Chick-fil-A® App or a Chick-fil-A One account, if Chick-fil-A believes that you have violated or acted inconsistently with these Terms and Conditions of Use, the Chick-fil-A One Terms and Conditions, or applicable law, or that you have acted in a manner harmful to our interests or our franchisees, or that you may be likely to do so based upon prior communications, conduct, interactions, or similar factors. Chick-fil-A shall be the sole arbiter in cases of suspected abuse, fraud, or violations of these Terms and Conditions of Use or the Chick-fil-A One Terms and Conditions, and any decision it makes relating to termination or disabling of CFA Online Services, Chick-fil-A One accounts or refusal to deliver any orders, including those placed through the Chick-fil-A App or a Chick-fil-A One account, shall be final and binding. V. Submissions Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any materials, remarks, suggestions, ideas, photos, stories and/or other information you communicate or submit to us through CFA Online Services via phone or otherwise ("Submissions") will be considered non-confidential and non-proprietary. By providing a Submission to us, you expressly grant us an unrestricted, irrevocable, perpetual, transferable (i.e., fully assignable and sub-licensable), worldwide, royalty-free license to disclose, copy, reproduce, display, publicly perform, transmit, distribute, translate, reformat, incorporate, and otherwise use your Submission along with your name, photograph, voice, likeness and other information, content, or materials embodied therein, in whole or in part, and create derivative works therefrom, in any media now known or hereafter developed, and for any and all commercial or non-commercial purposes without compensation to you or anyone else. You also permit any user to access, display, view, store, and reproduce, for personal use only, your Submission as posted by us. We may, but shall not be obligated to, in our sole discretion, post any Submission on the CFA Online Services and identify you as the submitting party. We may, without notice to you, refuse or edit Submissions for any reason or no reason, including those Submissions that violate these Terms and Conditions of Use, are irrelevant or inappropriate, or represent us in a negative way or in any manner not consistent with our brand and/or reputation, as determined by us in our sole discretion. You agree that any statements that you make about us or any of our products, services, or programs in any Submission that you make accurately reflect your personal beliefs and experiences with us and our products and services, and that any opinions submitted are true to the best of your knowledge. You are fully responsible for your Submissions. You agree that your Submissions comply in all respects with these Terms and Conditions of Use and shall not be made on behalf of any person or entity without their prior written consent. You may not include any content (e.g., text, photos, images, quotes, logos, etc.) that is the property of another (e.g., protected by copyright, trademark, or other intellectual property rights), unless you have express, written permission to do so. VI. Programs and Promotions; Digital Offers Any programs, offers, sweepstakes, contests, raffles, surveys or other similar promotions (collectively, "Promotions") made available through the CFA Online Services may be governed by rules and/or terms that are additional to these Terms and Conditions of Use. By participating in any such Promotion, you will become subject to any such additional Promotions terms. Chick-fil-A urges you to read the applicable Promotions terms, which are either included herein or linked from the particular Promotion, and to review our Privacy Policy which, in addition to these Terms and Conditions of Use, governs any information you submit in connection with any such Promotions. You may receive digital offers through the CFA Online Services from time to time. The following general terms apply to these offers: Redemption period for each offer begins and ends as indicated. Offers are single use only, unless otherwise stated. Once a digital offer code has been redeemed, it will no longer be available. Offers may only be redeemed at participating Chick-fil-A restaurant(s). Offers may not be accepted at some Chick-fil-A restaurants, including Chick-fil-A Express™ and Chick-fil-A licensed locations such as airports, college campuses, office complexes and hospitals. Serving times apply and some food and/or beverage items may not be available at all times or locations. For example, offers for breakfast items may only be redeemed prior to 10 AM or 10:30 AM local time, depending on how late the applicable participating restaurant serves breakfast. Offers are not transferable. Offers are void where restricted, prohibited or taxed, or if reproduced, altered, purchased, distributed, auctioned, or sold. Offers are not eligible for cash refunds and have no cash value. Use with other offers may be restricted. To transfer a digital offer to a Chick-fil-A One account, you must open the Chick-fil-A App and scan the offer QR code. Once transferred, you must redeem by scanning the offer in the Chick-fil-A App or otherwise applying the offer to a qualifying order. VII. Chick-fil-A® App In order to use CFA Online Services made available through the Chick-fil-A App (“the App”) you must have a compatible mobile device; Chick-fil-A does not warrant that the App will be compatible with your mobile device. If you access the App using an Apple iOS or Android powered device, Apple Inc. (“Apple”) or Google, Inc. (“Google”), and their subsidiaries, respectively, shall be a third-party beneficiary to this contract and you agree that these third-party beneficiaries have the right to enforce these Terms and Conditions of Use against you. However, these third-party beneficiaries are not a party to these Terms and Conditions of Use and are not responsible for the provision or support of the App. You agree that your access to the App also shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service. The App may automatically download and install updates from time to time or require the downloading and installation of updates or new versions for continued use. You acknowledge that in some instances, updates and/or new versions may reduce or remove features and functionality in prior versions of the App. You acknowledge that Apple and Google are not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. You further acknowledge that, in no event, shall Apple or Google be responsible for the investigation, defense, settlement and discharge of any third-party claim that the App infringes that third party’s intellectual property rights. In order to take advantage of certain services made available through the App, including mobile payment, mobile ordering, and Promotions (including but not limited to digital offers), you must have a valid Chick-fil-A One account. The Chick-fil-A One Membership Program is operated by Chick-fil-A and subject to the Chick-fil-A One Terms and Conditions available at www.chick-fil-a.com/legal (incorporated here by this reference). The App allows you to load funds onto a Chick-fil-A One Digital Gift Card for use at participating Chick-fil-A locations. To load funds to your Chick-fil-A One Digital Gift Card, sign into your Chick-fil-A One account on the App, then open your card and enter a dollar amount and payment method (credit card, Apply Pay, etc.). The dollar value that you load onto your Chick-fil-A One Digital Gift Card in the App is a prepayment redeemable solely for the goods and services of participating restaurants. We offer the Chick-fil-A One Digital Gift Card to make it more convenient for you to eat with us. We have no liability for any temporary inability to access funds loaded to a Chick-fil-A One Digital Gift Card for any reason, including but not limited to connectivity failures, problems with your mobile phone or other device, temporary issues with our service providers, or any other reason. Unless otherwise required by law or permitted by these Terms and Conditions of Use, the dollar value on your Chick-fil-A One Digital Gift Card is nonrefundable. It may not be redeemed for cash nor via a credit back to a credit card, including the credit card from which such funds were originally loaded, including upon termination of your Chick-fil-A One account. However, upon request, unused balances on a Chick-fil-A One Digital Gift Card accessible via the App may be transferred to a physical Chick-fil-A gift card that you may use to make future purchases of Chick-fil-A goods and services or provide to a donee of your choice. VIII. Online Ordering Chick-fil-A may provide you the ability to order online from participating franchised Operators of Chick-fil-A® restaurant businesses (“Operators”). These Terms and Conditions of Use apply only to orders placed through CFA Online Services (including catering orders). Ordering may not be available through the CFA Online Services for all restaurant locations, and some restaurants do not sell all menu items. Images of menu items on the CFA Online Services may not be identical to what is available or that you may receive from an individual Chick-fil-A restaurant. Please refer to the FAQs on the Chick-fil-A website and information in the App for more details. Gift cards are not available for purchase through CFA Online Services. You are responsible for payment of your order by means of a payment option made available through the CFA Online Services at the time of ordering. Before you submit an order, you must provide a valid form of accepted payment to use with your order. Chick-fil-A will charge, and you authorize Chick-fil-A to charge, the payment method you specify at the time you check-in at the Chick-fil-A restaurant (which in some circumstances, may occur automatically when you arrive at the restaurant). Chick-fil-A reserves the right to seek pre-authorization of your payment card account prior to final purchase to verify the payment card is valid. The Operator of the Chick-fil-A restaurant business identified when you place your order is responsible for preparing and fulfilling your order and for any questions or other communications regarding your order. Chick-fil-A does not prepare the items you are purchasing from the Chick-fil-A Operator and the Operator remains responsible for all items that you purchase. You understand that: (1) the prices for menu items displayed through the CFA Online Services may differ from the prices offered or published by Operators for the same menu items at a physical Chick-fil-A restaurant location, and (2) Chick-fil-A reserves the right to change the prices displayed through the CFA Online Services and applicable fees or surcharges at any time. Prices for menu items do not include applicable taxes, and fees, delivery and service fees, or related surcharges. Charges paid for completed orders are final and non-refundable. Chick-fil-A has no obligation to provide refunds or credits, but may grant them, in our sole discretion. Minimum order amounts may apply for orders placed through CFA Online Services. Any applicable taxes and fees, delivery and service fees, or other related surcharges due in connection with your order will be identified when you place your order. There may be limits on the dollar values and number of orders that may be placed through the CFA Online Services. Discounts, coupons and other offers may not be able to be combined with orders placed through CFA Online Services. You may be able to, and in some circumstances you may be required to, use your Chick-fil-A One account in connection with certain ordering through CFA Online Services, in which case the Chick-fil-A One Terms and Conditions will also apply. IX. Delivery Services Chick-fil-A™ Delivery. Chick-fil-A Delivery is available for qualifying orders placed at participating Chick-fil-A restaurant locations. Menu items available for delivery may vary by restaurant. Orders must be placed within delivery times and for delivery within the specified radius of the participating Chick-fil-A restaurant. Not all Chick-fil-A restaurant locations offer Chick-fil-A Delivery services and, if delivery is available, it may be available in a limited geographic area. Delivery hours may be limited and may vary. Delivery orders require a minimum order of a certain amount (before applicable taxes and fees (including delivery and service fees)), which may vary by restaurant location. The delivery fee does not include a voluntary tip or gratuity provided to the driver. Chick-fil-A Delivery orders must be placed using applicable CFA Online Services. You will be able to see pricing and applicable delivery/service fees before placing your delivery order. Menu prices for delivery are higher than at restaurant locations, and additional delivery and other service fees apply. Chick-fil-A and Chick-fil-A restaurant Operators may change applicable fees from time to time as necessary and appropriate for the services. Delivery services are not available on Sunday, when Chick-fil-A restaurant locations are closed. Enter your address on the Chick-fil-A website or access the App to see nearby Chick-fil-A restaurant locations and delivery options. Delivery times provided for delivery orders are estimates provided for convenience only and are subject to change based on a number of factors. Chick-fil-A and Chick-fil-A restaurant Operators are not responsible for inaccurate delivery time estimates or late deliveries. Chick-fil-A restaurants that offer delivery may also offer an order or location tracking system via the App on your mobile phone. Data usage or other like fees owed to your mobile carrier may apply. No Fee Delivery Offers. From time to time, Chick-fil-A and Chick-fil-A restaurant Operators may provide limited time promotional offers where a customer can have a qualifying order delivered via Chick-fil-A Delivery without paying the applicable delivery fee. A minimum purchase before applicable taxes and fees is required, and qualifying orders must be placed from a participating restaurant location within the delivery radius of the restaurant and during available delivery hours. Promotional offer will be applied to eligible orders at the time of a completed purchase. Waiver of delivery fee does not preclude voluntary tips and gratuities. Additional terms and restrictions may apply and will be included with or linked from the offer. Third-Party Delivery Services. Delivery may also be available through select third-party delivery services identified on the Chick-fil-A website or in the App for qualifying orders placed at participating Chick-fil-A restaurant locations. When ordering through a third-party delivery service, you understand and agree that you are placing the order with that third-party service provider and not Chick-fil-A or a Chick-fil-A restaurant Operator. The delivery services are provided by the third party, and Chick-fil-A and the participating Chick-fil-A restaurant Operators have no responsibility or liability for the acts or omissions of the third-party delivery service provider. All orders placed through a third-party delivery service are subject to any terms and conditions provided by that service provider at the time of the order. TITLE AND SALES TAXES FOR DOORDASH DELIVERIES. FOR DOORDASH DELIVERIES, TITLE TO FOOD PASSES FROM THE RESTAURANT TO YOU AT THE RESTAURANT’S LOCATION AND POSSESSION OF THE FOOD PASSES FROM THE STORE TO YOU AT THE RESTAURANT’S LOCATION WHEN DOORDASH PICKS UP THE FOOD ON YOUR BEHALF AS AN AGENT FOR YOU. DOORDASH IS ONLY PERMITTED TO, AND HAS AGREED TO, DELIVER PRODUCTS WITHIN THE TAXING JURISDICTION OF THE RESTAURANT. IN JURISDICTIONS WITH MARKETPLACE FACILITATOR LAWS, DOORDASH IS SOLELY RESPONSIBLE FOR CALCULATING AND REMITTING THE CORRECT TAX. X. Copyright Infringement Notification The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. Copyright Law. If you believe in good faith that Materials available on the CFA Online Services infringe your copyright, you (or your agent) should send us a notice requesting that we remove the Material or block access to it. If you believe in good faith that someone has wrongly submitted a notice to us under this paragraph, then you should send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See https://www.copyright.gov/ for details. If you believe that your work has been improperly copied and posted on the CFA Online Services, then please provide us with the following information: (1) name, address, telephone number, email address, and an electronic or physical signature of the copyright owner or of the person authorized to act on his or her behalf; (2) a description of the copyrighted work that you claim has been infringed; (3) the applicable CFA Online Service and a description of where the Material that you claim is infringing is located within such CFA Online Service; (4) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (5) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. These requirements must be followed to give us legally sufficient notice of infringement. Notices and counter-notices should be sent to: Chick-fil-A, Inc. ATTN: Legal - DMCA Manager dmca@chick-fil-a.com 5200 Buffington Road Atlanta, Georgia 30349 404-765-8000 DMCA details are available at https://www.copyright.gov/onlinesp/. We suggest that you consult your legal advisor before filing a notice or counter-notice. Please be aware that there may be penalties for false claims under the DMCA. XI. Login and Registration Certain programs, offers, features, or services offered on or through the CFA Online Services may require you to complete a registration process and/or setup an account or login. In connection therewith, you agree to (1) provide true, accurate, current, and complete information about yourself, and (2) maintain and promptly update your information to keep it true, accurate, current, and complete. You are entirely responsible for maintaining the confidentiality of the information you hold for your login, including your password. You agree to notify Chick-fil-A immediately of any unauthorized use of your login, or any other breach of security. You may be held liable for losses incurred by Chick-fil-A or any other CFA Online Service user or visitor due to someone else using your login as a result of your failing to keep your login information secure and confidential. You may not use anyone else’s login at any time without their express written permission. Chick-fil-A shall not be liable for any loss or damage arising from your failure to comply with these obligations. Social Sign-On. The CFA Online Services may support sign-on from third-party platforms to make it easier for you to sign in or create an account. When you sign-in, you will be asked to establish an account by providing your name, email address and a password. If you elect to sign-on through a third-party platform, you may use those credentials, which will automatically be linked to your account. Use of third-party platforms to create and access your account is subject to the terms and conditions and privacy policies of such third parties. You may disconnect the account from the third-party platform at any time by updating the settings in that account or by removing the authorization through the settings of that account. If the third-party service becomes temporarily or permanently unavailable for any reason, if you elect to delete your account with that third-party platform used to access the CFA Online Services, or if you unlink your account on the third-party platform and CFA Online Services account, you may not be able to log into your account though that third-party platform. XII. Third-Party Sites and Social Media Pages The CFA Online Services may contain links to other third-party websites, including the websites of Chick-fil-A restaurant Operators, and social media platforms, such as Facebook, Twitter, Instagram, or Foursquare (all links to third-party websites and social medial platforms are collectively referred to herein as "Linked Sites"). Linked Sites are provided only for your convenience. If you decide to visit any Linked Sites, you do so at your own risk. Chick-fil-A and its Affiliates have no responsibility or liability for any Linked Sites, or the content, policies, or actions thereof. If you choose to purchase any product or service from Linked Sites (including, without limitation, from Operators’ Linked Sites), your relationship is with that third party. You agree that we are not responsible for the quality of third-party products or services, or fulfilling any of the terms of your agreement with the seller, including, but not limited to, the delivery of products and services and warranty obligations related to products and services. Links do not imply that we sponsor, endorse, are affiliated with or associated with, or are legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through such Linked Site. XIII. Privacy Chick-fil-A's Privacy Policy applies to use of the CFA Online Services and programs, offers, and promotions, and its terms are made a part of these Terms and Conditions of Use by this reference. By accessing and using the CFA Online Services you agree to be bound by our Privacy Policy. XIV. Ownership of Intellectual Property Chick-fil-A®, Chick-fil-A Stylized®, Chick-fil-A One®, the C Logo®, and other trademarks, service marks, and trade dress appearing on the CFA Online Services are the trademarks or service marks of CFA Properties, Inc. ("CFA Properties") or its third-party licensors in the United States and other countries. Chick-fil-A is a licensee of CFA Properties. The absence of a trademark notice or legend indicating the registration or ownership by CFA Properties or such third-party licensor anywhere in the text of the CFA Online Services does not constitute a waiver of that entity’s trademark or other intellectual property rights concerning that trademark or service mark used or referenced in the CFA Online Services. The CFA Online Services, the Materials, and the trademarks, logos, service marks, and all other source identifying indicia displayed on the CFA Online Services (collectively, the "Chick-fil-A Intellectual Property") are owned by or licensed to CFA Properties, Chick-fil-A, or others with all rights reserved unless otherwise noted. We do not permit third parties to use Chick-fil-A Intellectual Property in any manner, including advertising, as an endorsement for any product or service, in association with contests or promotions, or for any other purpose, commercial or otherwise, without our prior express written permission. Nothing contained on the CFA Online Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use Chick-fil-A Intellectual Property without our prior express written permission. You are strictly prohibited from using any Chick-fil-A Intellectual Property except as expressly provided in these Terms and Conditions of Use. You are also advised that CFA Properties and/or its licensee(s) will aggressively enforce their intellectual property rights to the fullest extent of the law, including seeking criminal prosecution. XV. Electronic Communications When you visit the CFA Online Services or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the CFA Online Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions of Use. You understand and agree that Chick-fil-A, its Affiliates or Providers, and anyone contacting you on their behalf, may send communications to you in any manner, including using a pre-recorded or artificial voice or an automatic telephone dialing system, including but not limited to communications concerning orders placed through your account on the CFA Online Services. XVI. No Warranties Chick-fil-A makes no representations or warranties regarding the CFA Online Services and the Materials. WE DO NOT WARRANT THAT THE CFA ONLINE SERVICES OR THE MATERIALS WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE USE OF THE CFA ONLINE SERVICES OR THE MATERIALS, PROGRAMS, OFFERS, FEATURES, AND SERVICES MADE AVAILABLE THROUGH THE CFA ONLINE SERVICES, OR THE RESULTS OBTAINED THEREFROM, INCLUDING, WITHOUT LIMITATION, AS TO ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE. THE CFA ONLINE SERVICES AND THE MATERIALS, PROGRAMS, OFFERS, FEATURES, AND SERVICES MADE AVAILABLE THROUGH THE CFA ONLINE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND OR NATURE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCURACY, NON-INFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. WE DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD-PARTY SERVICE PROVIDERS, PARTNERS, SPONSORS, LICENSORS, LICENSEES, OR THE LIKE (“PROVIDERS”) IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CFA ONLINE SERVICES AND THE MATERIALS, PROGRAMS, OFFERS, FEATURES, AND SERVICES MADE AVAILABLE THROUGH THE CFA ONLINE SERVICES. XVII. Limitations of Liability IN NO EVENT SHALL WE OR ANY OF OUR PROVIDERS BE LIABLE TO ANY PERSON FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR OTHER DAMAGES (LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION, PROGRAMS, OR DATA) RESULTING FROM YOUR USE OF OR INABILITY TO USE THE CFA ONLINE SERVICES AND THE MATERIALS, PROGRAMS, OFFERS, FEATURES, AND SERVICES MADE AVAILABLE THROUGH THE CFA ONLINE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW. XVIII. Indemnification You agree to indemnify, defend, and hold harmless Chick-fil-A, its Affiliates, its Providers, and its and their officers, directors, employees, and agents from and against any and all claims, damages, losses, costs (including reasonable attorneys’ fees), and expenses that arise directly or indirectly out of or from: (1) your breach of these Terms and Conditions of Use; and/or (2) your activities in connection with the CFA Online Services, and the Materials, programs, offers, features, and services made available through the CFA Online Services. XIX. International Users and Choice of Law The CFA Online Services are controlled, operated, and administered by us and our service providers from offices within the United States of America. We make no representation that Materials on the CFA Online Services are appropriate or available for use at other locations outside of the United States, and access to them from territories where their contents are illegal is prohibited. You may not use the CFA Online Services or export the Materials in violation of U.S. export laws and regulations. You represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties. If you access the CFA Online Services from locations outside of the United States of America, you are responsible for compliance with all local laws. These Terms and Conditions of Use shall be governed by the laws of the State of Georgia, U.S.A., without regard to conflict of laws provisions or principles. XX. Dispute Resolution PLEASE READ THE FOLLOWING SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH CHICK-FIL-A AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. THIS SECTION OF THIS AGREEMENT SHALL BE REFERRED TO AS THE “ARBITRATION AGREEMENT”. ARBITRATION. YOU AND WE EACH AGREE THAT ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OF USE, OR THE BREACH THEREOF, INCLUDING ANY QUESTIONS OF ARBITRABILITY (“DISPUTE”), SHALL BE SETTLED BY ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES BY A SOLE ARBITRATOR. You and we each also agree that this Arbitration Agreement affects interstate commerce so that the Federal Arbitration Act and federal arbitration law, not state law, apply and govern any questions regarding the enforceability of this dispute resolution provision, including all questions of arbitrability (despite the general choice of law provision set forth above). THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. THE ARBITRATOR MUST FOLLOW THIS ARBITRATION AGREEMENT AND CAN AWARD THE SAME DAMAGES AND RELIEF AS A COURT (INCLUDING ATTORNEYS’ FEES). For any Dispute, you must first give us an opportunity to resolve your claim by sending a written description of your claim to Chick-fil-A, Inc., ATTN: Legal Department, 5200 Buffington Rd., Atlanta, GA 30349. You and we each agree to negotiate your claim in good faith for a sixty-day period. You further agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time. If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. To begin arbitration, you must send a letter requesting arbitration and describing your claim to the following address: Chick-fil-A, Inc., ATTN: Legal Department, 5200 Buffington Rd, Atlanta, GA 30349 and to the AAA. The arbitration of all disputes will be administered by the AAA under its Consumer Arbitration Rules in effect at the time the arbitration is commenced, except to the extent any of those rules conflict with our agreement in these Terms and Conditions of Use, in which case these Terms and Conditions of Use will govern. The AAA rules are available at www.adr.org. If the claims asserted in any request or demand for arbitration could have been brought in small claims court, then either you or we may elect to have the claims heard in small claims court, rather than in arbitration, at any time before the arbitrator is appointed, by notifying the other party of that election in writing. Upon filing of the arbitration demand, we will pay or reimburse all filing, administration, and arbitrator fees. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief and attorneys’ fees. WAIVER OF CLASS OR CONSOLIDATED ACTIONS (“CLASS ACTION WAIVER”). YOU AND WE EACH AGREE THAT YOU MAY ONLY BRING CLAIMS IN YOUR INDIVIDUAL CAPACITY ON YOUR OWN BEHALF, AND NOT IN ANY REPRESENTATIVE CAPACITY OR ON BEHALF OF ANY CLASS OR PURPORTED CLASS, AND NO PROCEEDINGS COMMENCED HEREUNDER MAY BE JOINED WITH OR INCLUDE ANY OTHER PARTIES, OR CLAIMS BY OTHER PARTIES (WHETHER REPRESENTATIVE, MASS, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED ACTION). Each party agrees that this limitation includes, but is not limited to, precluding each party from pursuing any claim for public injunctive relief, whether in arbitration or court. If we believe that any claim you have filed is inconsistent with this limitation, then you agree that we may seek an order from a court determining whether your claim is within the scope of this class action waiver. If a court or arbitrator determines in an action between you and us that any part of this Dispute Resolution provision cannot be enforced, the rest of this Dispute Resolution provision will continue to apply; provided, however, that if the Class Action Waiver is declared to be unenforceable or invalid, this entire Dispute Resolution provision (other than this sentence) will not apply to that claim (but will still apply to any and all other claims that you or we may assert in that or any other action). XXI. No Agency Relationship Neither these Terms and Conditions of Use, nor any Materials, programs, offers, features, or services of the CFA Online Services, create any partnership, joint venture, employment, or other agency relationship between Chick-fil-A, its Affiliates, and you. You may not enter into any contract on our behalf or bind us in any way. XXII. Violations and Remedies You agree that Chick-fil-A may, in its sole discretion and without prior notice, block, suspend, and/or terminate your access to any or all of the CFA Online Services if we determine that you have violated these Terms and Conditions of Use or other agreements or guidelines that may be associated therewith. You also agree that any violation, or threatened violation, by you of these Terms and Conditions of Use constitutes an unlawful and unfair business practice, and will cause irreparable and unquantifiable harm to Chick-fil-A. You also agree that monetary damages would be inadequate for such harm and consent to our obtaining any injunctive or equitable relief that we deem necessary or appropriate. These remedies are in addition to any other remedies we may have at law or in equity. If Chick-fil-A takes legal action against you as a result of your violation of these Terms and Conditions of Use, we will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Chick-fil-A. You agree that Chick-fil-A will not be liable to you or to any third party for termination of your access to the CFA Online Services as a result of any violation of these Terms and Conditions of Use. XXIII. Entire Agreement, Claims Limitations, and Severability These Terms and Conditions of Use, together with our Privacy Policy and any other applicable terms included within the CFA Online Services, and/or the Materials, programs, offers, features, and services made available through the CFA Online Services, as each is currently posted on the CFA Online Services, constitute the entire agreement between us and you with respect to your use of the CFA Online Services and the Materials, and supersede all previous written or oral agreements between us and you with respect to such subject matter. Any cause of action you may have arising out of or relating in any way to the CFA Online Services must be commenced within one (1) year after the claim or cause of action arises. If, for any reason, a court of competent jurisdiction finally determines any provision of these Terms and Conditions of Use, our Privacy Policy, or any portion thereof to be unenforceable, such provision shall be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms and Conditions of Use and Privacy Policy shall continue in full force and effect. XXIV. Contact Information If you have any questions about CFA Online Services or these Terms and Conditions of Use, or you would like to report violations of these Terms and Conditions of Use, please contact us at: Chick-fil-A, Inc. 5200 Buffington Road Atlanta, Georgia 30349 1-866-CFA-2040 or 1-866-232-2040 https://www.chick-fil-a.com/Connect/Contact-Us-CARES © 2020-21 CFA Properties, Inc. All rights reserved. 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