Dufry Home open menu SHOPPING CUSTOMER SERVICE Customer Service Your satisfaction is very important to us! If you have any queries regarding our products and services, we are happy to help. You can contact us via online chat, email or by phone: GET IN CONTACT: Online Chat Send an E-mail Call us RELATED INFORMATION These sections might also be of interest to you: CUSTOMS ALLOWANCES Checking your «Customs Allowances» is just the beginning of your trip! SEARCH NOW SATISFACTION GUARANTEED! CUSTOMER SERVICE POLICY RETAIL BRANDS OUR RETAIL BRANDS You may know of Dufry through one of our many other retail brands. If you would like to connect directly with one of these, please see the below links to our entire portfolio. WORLDCLASS.WORLDWIDE. CLOSER TO YOU Your satisfaction is very important to us. If you have any comments or queries, please get in contact! Customer Service CONTACT INFORMATION DUFRY GROUP HEADQUARTERS Brunngässlein 12 CH - 4010 Basel Switzerland Phone: +41 61 266 44 44 E-Mail: headoffice@dufry.com COMPANY INFORMATION DUFRY AT A GLANCE OUR STRATEGY DIVISIONS & LOCATIONS FINANCIAL INFORMATION KEY FIGURES OUR SHARE BONDS & DEBTS DUFRY’S FIRST QUARTER 2021 TRADING UPDATE MEDIA & PRESS PRESS RELEASES & AD HOC ANNOUNCEMENTS DOWNLOAD CENTER PRESS RELEASE REGISTRATION FORM STORES, BRANDS & SHOPPING CUSTOMER SERVICE RESERVE AND COLLECT BRAND UNIVERSE Legal Note Privacy & Cookie Statement Terms of Use Subsidiaries Statements & Reports By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Alternatively, you can change your cookie settings by clicking on "Cookies Settings".For more information please visit our privacy & cookie policy Cookies Settings Accept All Cookies