Jump to page content Who we are What we do Divider Newsroom Resources Careers Click to search Overview News Service Alerts Holidays & events Digital Media Service alerts Last update: Nov. 22, 2021, 8 p.m. ET USPS service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service. Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather. Implementation of First-Class Mail and Periodicals service standard changes – October 1, 2021 On October 1, the Postal Service will implement new service standards for First-Class Mail and Periodicals which will increase delivery reliability, consistency, and efficiency for our customers and across our network. Most First-Class Mail and Periodicals will be unaffected by the new service standard changes. Standards for single-piece First-Class Mail traveling within a local area will continue to be two days. Mail traveling the greatest distances will be most affected, with a day or two of transit time added for some First-Class Mail and Periodicals. We’ll make better use of our trucks and existing surface network to move the mail, relying less on costly air transportation. By improving service reliability and increasing efficiency, we can keep costs at reasonable levels and help keep postage rates affordable for our customers. For more information, visit the Delivering for America page for the First Class/Periodical Service Standard Fact Sheet at https://about.usps.com/what/strategic-plans/delivering-for-america/assets/USPS-Fact-Sheet_FCM-Service-Standard-Change.pdf View tips for consumers Service disruptions Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas. Residential customers Current delivery issues Coronavirus FAQs for residential customers Change delivery address Put mail delivery on hold Business mailers Current processing/delivery issues Coronavirus FAQs for business customers Not accepting drop shipments Mail Service Disruption Report Service alert mapping International Delivery issues around the world International Posts Action Log Japan money orders Shipping lithium batteries Contact us Residential customers Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777). Business mailers Contact the Business Service Network headquarters communications manager for additional information or to report a disruption. Email us at mailserviceupdate@usps.gov. Need more support? Have questions? Contact your local Business Service Network or visit PostalPro. Informed Delivery® See what mail is coming before it arrives. Sign up now U.S. Postal Service links USPS.com USPS home Buy stamps & shop Print labels with postage Customer service Resources for developers About.USPS.com About USPS home Newsroom & alerts Careers Forms & publications Government services Postal facts Postal history USPS blog Related sites Business Customer Gateway U.S. Postal Inspection Service Inspector General Postal Explorer National Postal Museum PostalPro Legal Terms of use Privacy policy FOIA No FEAR Act Copyright© 2021 United States Postal Service