Companies Network information gas Network information electricity service PLEASE NOTE! Our operating locations in Altenberge, Bad Oeynhausen, Geseke, Holzminden, Höxter, Hünxe, Issum, Kaarst, Kalkar, Linnich, Lüdinghausen and Petershagen will remain closed until further notice. We would be happy to take care of your concerns over the phone. Our team is available to you at 0800/19 999 77 by phone around the clock. The hotline is free of charge. Further information on dealing with the corona pandemic can be found here . Save € 1,250 now when installing a new gas network connection Anyone who provides evidence * of the implementation of energy efficiency measures in their home receives a price advantage of € 1,250 including 19% VAT on the price for establishing a gas network connection in the same building after the meter has been set. * Evidence is typically provided by your installer. EXTENSION TO 03/31/2022 NETWORK CONNECTION PORTAL You can apply for your new connection directly online here: YOUR METER READING You can now also provide us with your meter reading online. CONSTRUCTION SITES Now New: Interactive map with gas, electricity and water construction sites in our supply area NEWS 08/30/2021 GELSENWASSER energy networks warn of "wrong meter readers" The GELSENWASSER energy networks (GWN) warn: On the Lower Rhine, especially in Issum, two ... SERVICE 0800 19 999 77 Available 24 hours a day: From now on, the GWN customer service is available around the clock (free of charge) Monday to Sunday! 24h troubleshooting service » We are there for you around the clock. In an emergency, please call the police (110) or the fire brigade (112). COMPANIES about us Career / training management Press environment Equal treatment Directions NETWORK INFORMATION GAS Gas network connection Network access / use Metrology Biogas Fees Publication requirements safety instructions NETWORK INFORMATION ELECTRICITY Power grid connection Network access / use Metrology feed Fees Publication requirements SERVICE Current construction sites Customer service 24 hour troubleshooting service Meter reading entry Installer directory Services Online plan information Forms Dispute resolution Contact Contact Imprint Disclaimer Data protection