(800) 311-9903 INFO@THEFGI.COM MON-FRI 8AM - 5PM EST COVID-19 RESPONSE STATEMENT TO: OUR VALUED CUSTOMERS, For more than 132 years, The Fountainhead Group (FGI) has lived by a core value to "treat every customer like family." This enduring value guides us as we face the difficult challenge of navigating the coronavirus (COVID-19) pandemic. First and foremost FGI continues to expand our efforts to protect all of employees and stakeholders while operating our business and serving customers without disruption. To stay updated on the latest data regarding the Coronavirus, our HR team is tapping into a variety of authoritative sources, including; State and Local agencies as well as the U.S. Centers for Disease Control and Prevention. Rest assured we have implemented all guidance and recommendations and will continue to do so. FGI's products have been classified as "Essential" therefore our business falls under the "Essential" business classification. Our employees are proud and committed to continue manufacturing products that can assist Americans in fighting the Covid-19 virus. FGI, as an "Essential" Business – Promises the Following: We are Open for business We are Taking Orders We are Manufacturing Products We are Shipping Products to our Customers The Coronavirus (COVID-19), while new to the world, it is not a new type of virus, meaning it can be neutralized and killed using proper cleaning agents and equipment. FGI has flourished for over 132 years by becoming the "Subject Matter Experts in Liquid Applicators". Our chemical partners rely on FGI to develop specialized applicators to spray their chemicals. FGI's engineering staff analyzes and tests the chemicals Fluid Dynamics, Viscosity and the Elastomer Composition, that allows us to design and specify the correct; Seals, Nozzles, Pumps and wands for the appropriate chemical. FGI then develops unique ergonomics and designs that make the use of the product safe, easy and trouble free. The (COVID-19) pandemic is changing old habits and creating a "new-norm" in many ways. All Americans are now very familiar with; Social distancing, the "Foot tap" hand shake, and properly wiping and cleaning everything. In order to assist America to keep your home or business clean please read the following from the CDC and Rutgers University: GENERAL DISINFECTING GUIDELINES: HOW TO KILL COVID-19. The US Centers for Disease Control and Prevention recommends daily disinfection for frequently touched surfaces such as tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. The CDC also recommends the use of detergent or soap and water on dirty surfaces prior to disinfection. If someone in your home is sick with flu-like symptoms, consider regularly disinfecting objects in your home, since SARS-CoV-2, which is the virus that causes COVID-19, has been shown to survive for 16 hours on plastics. Whatever cleaning solution you use, let it remain in contact with the surface long enough to kill viruses and other pathogens. The time needed will depend on the chemical. Don't use different cleaning agents at the same time. Some household chemicals, if mixed, can create dangerous and poisonous gases. HOW DO I CLEAN WITH BLEACH? Bleach can be diluted with cold water to make an effective disinfectant against bacteria, fungi, and many viruses including coronaviruses. You can typically use one-quarter cup of bleach per 1 gallon of cold water—but be sure to follow the directions on the label of your bleach. Make dilute bleach solution as needed and use it within 24 hours, as its disinfecting ability fades with time. Non-porous items like plastic toys can be immersed in bleach for 30 seconds. Household surfaces that won't be damaged by bleach should get 10 or more minutes of exposure. Bleach solutions are very hard on the skin, and should not be used as a substitute for handwashing and/or hand sanitizer. WHAT ABOUT ALCOHOL? Alcohol in many forms, including rubbing alcohol, can be effective for killing many pathogens. You can dilute alcohol with water (or aloe vera to make hand sanitizer) but be sure to keep an alcohol concentration of around 70% to kill coronaviruses. Many hand sanitizers have a concentration of about 60% alcohol, and Lysol contains about 80%; these are all effective against coronaviruses. Solutions of 70% alcohol should be left on surfaces for 30 seconds (including cellphones—but check the advice of the phone manufacturer to make sure you don't void the warranty) to ensure they will kill viruses. Pure (100%) alcohol evaporates too quickly for this purpose. Containers of 70% alcohol should be sealed to prevent evaporation. But unlike bleach solutions, they will remain potent as long as they are sealed between uses. A 70% alcohol solution with water will be very harsh on your hands and should not be used as a substitute for handwashing and/or hand sanitizer. CAN I USE HYDROGEN PEROXIDE? Hydrogen peroxide is typically sold in concentrations of about 3%. It can be used as is, or diluted to 0.5% concentration for effective use against coronaviruses on surfaces. It should be left on surfaces for one minute before wiping. WILL VINEGAR KILL CORONAVIRUS? Vinegar, tea tree oil, and other natural products are not recommended for fighting coronaviruses. A study on influenza virus found that cleaning with a 10% solution of malt vinegar was effective, but few other studies have found vinegar to be able to kill a significant fraction of viruses or other microbes. While tea tree oil may help control the virus that causes cold sores, there is no evidence that it can kill coronaviruses. Source: Rutgers University FGI RECOMMENDED PRODUCT APPLICATORS: FGI has tested and understands the afore-mentioned chemicals very well. In lieu of this, FGI recommends the following Products to be used in conjunction with the recommended chemicals above: DETERGENT, SOAP & WATER: Many of FGI's Sprayers will work with this configuration. Choose the size, mix, pump, and Spray! BLEACH: Consumer Grade Sprayers: 190531 – Scotts Outdoor Cleaner and Bleach Sprayer 190399 – Smith Deck & Home Sprayer 190360 – Smith Bleach and Chemical Sprayer 190285 – Smith Bleach Sprayer Professional Grade Sprayers 190447 – Smith Performance 2 Gallon Bleach Sprayer 190456 – Smith Performance 2 Gallon Foaming Sprayer 190455 – Smith Performance Handheld Foaming Mister ALCOHOL: Professional Grade Sprayers: 190398 - Smith Performance Acetone/Alcohol Handheld sprayer 190450 - Smith Performance Acetone and Alcohol 2 Gallon sprayer Note: FGI always recommends that you carefully read and adhere to the application directions, chemical instructions and proper handling methods as stated on the chemical bottle. FGI recognizes that our employees and customers are at the very heart of our organization. We have taken every precaution to protect our employees and abide by the regulations that have been outlined by the authorities. The Fountainhead group is very proud to share our knowledge and know-how of designing, developing and manufacturing cleaning products that can assist American Professionals and Homeowners WIN the WAR on the COVID-19 virus. Sincerely, The Fountainhead Group Andrew L. Outcalt Chief Growth Officer DEFINITIONS: FLUID DYNAMICS: Fluid dynamics is the study of the movement of fluids, including their interactions as two fluids come into contact with each other. In this context, the term "fluid" refers to either liquid or gases. It is a macroscopic, statistical approach to analyzing these interactions at a large scale, viewing the fluids as a continuum of matter and generally ignoring the fact that the liquid or gas is composed of individual atoms. As fluids flow, the density and pressure of the fluids are also crucial to understanding how they will interact. The viscosity determines how resistant the liquid is to change, so is also essential in studying the movement of the liquid. Here are some of the variables that come up in these analyses: Bulk Viscosity, Density and Kenematic Viscosity. VISCOSITY & ELASTOMERS: In chemistry, substances that are made of long chains of molecules are known as polymers. A polymer with both viscous and elastic properties is known as an elastomer. Let's break that down a bit. A viscous substance is one that has a thick, sticky, consistency somewhere between the states of a solid and a gas. The level of viscosity of a liquid determines how fast or slow it flows. If you have ever poured oil from a container you know that it pours much slower than water. This is because it is more viscous. Another example of a viscous substance is the thick slow moving lava that flows from a volcano. The term elastic refers to the tendency of an object to return to its original shape after being stretched or compressed. If you have ever pulled on a rubber band and had it snap back to its original form after being stretched you have experienced elasticity. NEED TO ORDER REPLACEMENT PARTS? SEARCH PARTS NOW CONTACT US 23 Garden St, New York Mills, NY 13417 800-311-9903 315-768-4220 info@TheFGI.com 8AM - 5PM EST Monday through Friday QUICK LINKS Home Innovations Privacy Policy Job Postings Contact Us Sitemap JOIN OUR EMAIL LIST *DEWALT. DEWALT® and GUARANTEED TOUGH® are registered trademarks of the DEWALT Industrial Tool Co., used under license. All rights reserved. The yellow and black color scheme is a trademark for DEWALT Power Tools and Accessories. | CRAFTSMAN. CRAFTSMAN® is a registered trademark of Stanley Black & Decker, Inc., used under license. | BLACK & DECKER. 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