Menu FAQs Am I able to refer myself to services Some of Bromley Healthcare’s services are available to everyone without a referral from their GP. Referral criteria for each service is listed on its service Posted on 21 Oct 15 Are your services free Yes. Bromley Healthcare provides NHS services which are free at the point of use to patients, on behalf of the local commissioners that have awarded us the Posted on 16 Feb 15 Does Bromley Healthcare provide services in care homes Our services work closely with care homes in Bromley. This may be for nutrition and swallowing advice, advice on prevention of falls or management of Posted on 21 Oct 15 Does Bromley Healthcare provide services in schools Our children’s services work very closely with Bromley education services. We provide therapy and specialist nursing to children with disabilities and those who are acutely Posted on 21 Oct 15 How can I access my Bromley Healthcare health records Whenever you visit a Bromley Healthcare service to receive clinical treatment, the nurse, doctor or therapist (clinician) you are seeing will make a record of Posted on 21 Oct 15 How can I give feedback about a Bromley Healthcare service [Link to: Intranet: contact us feedback] Comments, Concerns, Complaints, Compliments We want you to be happy with the service you receive from us, but we Posted on 21 Oct 15 How do I complain about my GP If you disagree with the way your GP wants to treat you, or you’re unhappy about the service provided by your GP surgery, tell them openly. Posted on 21 Oct 15 How do I find a GP practice near me Finding a GP practice You have the right to choose a GP practice, although for most people this choice is currently limited to a practice near Posted on 21 Oct 15 How do I find out more about services More information on our services is listed on each service page. Our range of services is provided in the section Explore our services Posted on 21 Oct 15 How do I get the equipment I need If you are a patient of a Bromley Healthcare service, the professional responsible for you care will assess your equipment needs and provide this to Posted on 21 Oct 15 How do I refer my patient to Bromley Healthcare services GPs can make referrals to all Bromley Healthcare Services via our Single Point of Entry referral form used for all Bromley Healthcare services. Please email Posted on 21 Oct 15 How long do I need to wait for an appointment If your case is particularly urgent and you need to be seen quickly then your referrer will let us know this and we may be Posted on 21 Oct 15 How long does it take to respond to a request/referral Information on the waiting times for our services is provided on the individual service pages under Explore our services Posted on 21 Oct 15 I am unwell, where should I go Making sure you go to the right place for help when you are unwell means that you and your family will get the best treatment. Posted on 21 Oct 15 I can’t attend my appointment: what should I do Please contact the service as soon as possible so that your appointment can be offered to another patient. The service number should have been provided Posted on 21 Oct 15 What happens after I have referred my patient to a service Individual services will provide information to the referrer on the outcome of their referral. This may be through telephone discussion, information on EMIS (our patient Posted on 21 Oct 15 What services does Bromley Healthcare provide Bromley Healthcare is a community health care provider, providing a wide range of services to people of all ages. From health visiting to district nursing, Posted on 21 Oct 15 Where will I be seen We provide services in a range of locations across the Borough. Each service (listed in the section under Explore our services) details where that service Posted on 21 Oct 15 Who can see my records Why do we collect information about you and what do we do with it is explained in a special leaflet which can be found on Posted on 21 Oct 15 Why is Bromley Healthcare running my local service We are an independent community interest company that has been awarded the contract by local healthcare commissioners to deliver community healthcare services to the communities Posted on 16 Feb 15 Share this Tweets by @bromleyhcare Questions? Why is Bromley Healthcare running my local service? How do I get the equipment I need? Where will I be seen? More FAQs... Other websites Bexley 0 to 19 Bromley 0 to 19 London C-Card Scheme Sexual Health Bromley Talk together Bromley Bromley GP Alliance Bromley Well Healthwatch Bromley One Bromley South East London CCG LBB Health and social care Bromley Local Offer (SEND) Care Opinion Your Health NHS UK offers information and advice on symptoms, conditions, medicines and treatments as well as details of local pharmacies and GPs NHS UK Click here to visit NHS UK for health care advice or to find local services Bromley Healthcare CIC Ltd. Company No. 06815987 Registered in England. Site by Reason Digital We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsAccept