UGL® Values Homepage > About UGL® > UGL® Values UGL® Mission “Our Customer’s Success is our Highest Achievement” UGL® Vision “To Deliver Quality American-Made Solutions to Protect, Maintain, Repair, and Decorate Homes and Buildings Throughout the World” UGL® Values Accountability We act like owners… We make personal commitments to our customers, vendors and our colleagues. We take responsibility for our actions and deliver what is expected. Integrity We do the right thing… We hold ourselves to the highest ethical standards. We believe that a commitment to open, honest partnerships is the best way to keep our customers, employees and shareholders happy and prosperous. Innovation We create forward thinking solutions… We have a curiosity that inspires us to discover new methods, performances and products that go into making life easier, happier and healthier for people. Transparency We foster an environment for free and open discussion… We believe that open communication fosters collaboration and helps us make partners for life. Passion We are crazy about our business, our brands and our people… We are inspired to find new solutions to decorate, renovate and repair homes and businesses. Our commitment to excellence shows through to our customers and adds to the “UGL Difference”. Expertise We are Leaders… We leverage superior knowledge and industry expertise to provide our customers with a “5‑Star” experience that complements our quality brands and proven solutions. Trade Pros Guide Specifications Library Continuing Education UGL® Professional Case Studies About UGL® Careers Sustainability Leadership Awards and Recognition Charitable Donations Company History UGL® Values Locations & Distribution News Dealer Resources Become a Dealer or Distributor Co-Op Advertising Point of Purchase Tint Formulas Dealer Live Chat Customer Service ZAR.com Refunds & Exchanges Customer Live Chat Contact Us Corporate Office 1396 Jefferson Avenue Dunmore, PA 18509 1−800−272−3235 © 2021 United Gilsonite Laboratories | All Rights Reserved Privacy Policy Cookie Policy Cookie Settings By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept Settings