Find a dealer form toggle Mobile menu toggle Privacy Policy OUR COMMITMENT TO PRIVACY At Piper Aircraft, Inc. (“PIPER”) we care about your personal privacy. Because we care, we have adopted this Privacy Policy. You should not access this website or any other PIPER web page or site including but not limited to: Piper.com, Parts and Warranty, Customer Portal, Technical Publications, Marketing Portal, and Support and Parts (each a “Site”), purchase products or use our services until you have carefully read this Privacy Policy and agree to the terms and conditions described in it. We ask that you please read carefully the following terms before using the Sites. By using any of the Sites, you signify your assent to these terms. If you do not agree to these terms, please disconnect from the Site and do not use any of the Sites. Certain areas of the Site or associated linked third party websites or webpages dealing with PIPER products or services may contain their own privacy policy because of the services provided or transactions conducted through those specific areas. You should not access those areas, use the services of or conduct transactions in those areas until you have carefully read their associated private policy and agree with their terms and conditions. If there is any inconsistency between this Privacy Policy and an associated linked website or webpage specific privacy policy, OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION We collect and use information about you which will help us administer our business or provide products, services or other opportunities to you. Among other things, we use the information we learn about you to help us personalize and improve the experience you have on our website, to respond to your requests and to communicate with you. Personal Data We Collect The types of information we collect, retain and use include the following: Site Use Information In general, you can visit the Site without telling us who you are or revealing any information about yourself. Our web servers do collect the domain names, locations, and type of device but not the email addresses of visitors. Registration Information You Provide to Us Personally Identifiable Information and Voluntarily Provided Additional Information Generally, you are not required to register in order to access our Site. However, when you send us an email, respond to a survey, apply for a job, contact us to provide or receive information or news, receive products or services or register in connection with a specific area of the Site, we collect profile information from you (“Personally Identifiable Information”) such as: Your first and last name; Address; Email address; Survey Responses; Phone Number; and Other information as requested in the applicable pages. At your option, you may voluntarily provide additional information (including employment history if you are seeking employment at PIPER). Although you may choose not to provide the optional information to us, it may result in some features not being available to you. How Long We Keep Your Information The Personally Identifiable Information that is collected by us will only be retained as long as necessary for business continuity, valid legal purposes, or as required by applicable law. How We Use the Information We Collect Site Use Information This information may be aggregated to measure the number of visits, average time spent on the Site, pages viewed, the site you visited just before coming to this Site, internet service provider, type of device being used (laptop vs. mobile device, etc.), country, etc. This information is used to measure the use of our Site and to improve the content we offer. Personally Identifiable Information By providing Personally Identifiable Information to us, you explicitly agree to our collection and use of such information as described in this Privacy Policy. We use your Personally Identifiable Information in the following ways: To respond to your inquiries; To process an order or request; To contact you regarding account status or customer service; To ask you for feedback on our service; To let you know about products or services which may be of interest to you; To allow you to access specific account information; or To match you with appropriate job opportunities if you are seeking employment at PIPER. When you register, order products or services or provide information through this Site, you consent to allow us to contact you for these purposes. We may store the information you share with us for marketing research and other marketing purposes. You consent to our making your email addresses available to other reputable organizations associated with PIPER whose products or services we think you may find interesting. If you do not want to receive information about our products and services, you will be provided with the opportunity to easily opt-out of participation or you may contact us at 1 (877) 879-0275 or Privacy.notice@piper.com. Be aware that when you voluntarily disclose personal information in public areas of the Site, such as chat rooms or bulletin boards, this information may be seen and used by others. So be sure to exercise good judgment when sharing personal information in these forums. Email Communications We use your email address to contact you to respond to your inquiries or to provide information on products or services to you. To help us determine whether you have received an email from us and to help us make emails more useful and interesting, we may receive a confirmation that you have opened an email from us. Cookies A cookie is a small piece of information that a website can store on your web browser and then retrieve at a later time. We may use cookies to enable us to remember your password, track the portions of the Site you visit, help us identify the portions of our Site that may be the most relevant for your needs, and to help us identify other products or services that may be of interest to you or others. While we use cookies to track the portions of our Site you visit, we do not use cookies to examine your surfing behavior before or after you leave our Site. There are products commercially available that are designed to help you disable cookies. Although we want you to be aware that such products exist, please note that if you choose to use them we will not be able to provide you with personalized service, and it may result in certain features and services not being available to you. CHILD PRIVACY Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that any registration may only be made by those age 16 or older and that any product or service purchases may only be made by those age 16 or older. If we have reason to believe that information is being provided by a child under the age of 16, PIPER will not collect the information without parental consent or parent notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child’s participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purpose. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. RESTRICTIONS ON DISCLOSING INFORMATION TO THIRD PARTIES We do not sell or lease your Personally Identifiable Information to others, but we may share your Personally Identifiable Information with our affiliated companies or authorized representatives and you agree to allow us to do so. Site Use Information We may share experiential information or other data which does not personally identify users of our Site with third parties. For example, this might include product or service preferences of all visitors to our Site. Personally Identifiable Information We do not reveal Personally Identifiable Information about you to unaffiliated third parties, unless: you request or authorize it; the information is provided to help complete a transaction for you; the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection, etc.); the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); or the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, etc.). We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes. EU Personal Data will only be transferred to third parties outside of the EU if: the third-party data controller processes the personal data in accordance with a Commission decision finding that a third- party country provides adequate protection; or the third-party data controller becomes a signatory to a data transfer agreement approved by a competent authority in the EU; or data subjects have been given the opportunity to object, after having been informed of the purposes of the transfer, the categories of recipients and the fact that the countries to which data is exported may have different data protection standards. SECURITY PROCEDURES TO PROTECT INFORMATION We maintain security standards and procedures to help prevent unauthorized access to confidential information about you. Our Site uses a combination of encryption technology and authentication to protect your Personally Identifiable Information. As long as the web browser you are using supports Secure Sockets Layer (SSL), your information will be submitted to us with a high level of security. We update and test our security technology on an ongoing basis. We have procedures limiting employee access to Personally Identifiable Information to those employees who have a business reason to know such information about you. We use commercially reasonable physical, administrative, and technological methods to transmit and store your data securely. However, PIPER cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, all in accordance with any applicable laws and regulations. INAPPLICABILITY OF PRIVACY POLICIES OF ANY LINKED SITES OR OTHER PARTIES This Site may contain links to other sites such as affiliates, subsidiaries or other third-party distributors and sales representatives. This Privacy Policy only addresses PIPER’S use and disclosure of your Personally Identifiable Information collected on this Site. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites, and we encourage you to read the applicable privacy policies and terms and conditions of such parties or websites. PIPER has no responsibility or liability for these independent policies or sites. YOUR RIGHTS TO THE INFORMATION WE COLLECT This Privacy Policy is intended to provide you with information about what Personally Identifiable Information PIPER collects about you and how it is used. You may also request information about the purpose of the processing, the categories of Personally Identifiable Information concerned, what the source of the information was (if you didn’t provide it directly to PIPER) and how long it will be stored. You have a right to correct (rectify) the record of your Personally Identifiable Information maintained by PIPER. You may also request that PIPER erase data or cease processing it, subject to certain exceptions. You may also request that PIPER cease using your Personally Identifiable Information for direct marketing purposes. When technically feasible, PIPER will—at your request—provide your Personally Identifiable Information to you or transmit it directly to another controller. Right to Know About Personally Identifiable Information Collected, Used, or Disclosed You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personally Identifiable Information. Once we receive your request and verify your identity, we will disclose to you: (1) the categories of Personally Identifiable Information we collected about you; (2) the categories of sources for the Personally Identifiable Information; (3) our business or commercial purpose for collecting or disclosing that Personally Identifiable Information; (4) the categories of third parties with whom we shared that Personally Identifiable Information; and (5) the specific pieces of Personally Identifiable Information we collected about you. Right to Delete Personally Identifiable Information Collected or Maintained You have the right to request that we delete any of your Personally Identifiable Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request and verify your identity, we will permanently delete (and direct our service providers to delete) your Personally Identifiable Information from our records, unless a legal exception to deletion applies. In our response to your request to delete, we will specify the manner in which we have deleted your Personally Identifiable Information or, if we must deny your deletion request, the basis for this refusal. Right to Non-Discrimination for Exercise of Privacy Rights We will not discriminate against you for exercising any of your rights by: (1) denying you goods or services; (2) charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (3) providing you a different level or quality of goods or services; or (4) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. In order to request any of the above, or if you have any questions whatsoever, please contact us at 1 (877) 879-0275 or Privacy.notice@piper.com. If access cannot be provided within a reasonable time frame, PIPER will provide you with a date when the information will be provided. If for some reason access is denied, PIPER will provide an explanation as to why access has been denied. TERMS OF USE, NOTICES, CHANGES TO OUR PRIVACY POLICY, AND USAGE RESTRICTIONS In the event of any conflict between the terms of this Privacy Policy and the Terms of Use, then the Terms of Use shall control. As our business changes, this Privacy Policy, area specific privacy policies, the Terms of Use and additional terms and conditions applicable to specific areas (collectively “Policies and Terms”) are expected to change from time to time, and we reserve the right to change the Policies and Terms at any time. The use of your information is subject to the Policies and Terms in effect at the time of use. The provisions contained herein supersede all previous notices or statements regarding our privacy practices with respect to this Site. We may email periodic reminders of our policies and terms and conditions and post any changes to the Policies and Terms on our Site. We encourage you to check our Site frequently to see the current Policies and Terms and changes that may have been made to them. Neither the Site nor any element thereof, including, without limitation, text, graphics, images, or other materials, may be copied, repurposed, uploaded, posted, transmitted, or redistributed, except that you may download one copy of such materials to your individual computer solely for your personal, non-commercial use only (which also excludes any use by any governmental, educational, charitable, or other institutional use that is not strictly a personal use by you), provided that all copyright and other proprietary notices appearing on such materials are strictly preserved without any alteration, modification, or obfuscation. With respect to any software downloaded by you from the Site, such software, and all elements thereof, are licensed to you by PIPER for your personal use only. You may not modify or prepare derivative works based upon the Site, or any element thereof, and you may not redistribute, sell, recompile, reverse engineer, disassemble, or otherwise attempt to access the source code to any software downloaded from the Site. All rights, titles, and interests in and to this site are owned by Piper Aircraft, Inc. The Site is protected by United States copyright law and international treaty provisions, including, without limitation, the Berne Convention. The Piper logo, the word “Piper” and certain Piper aircraft names are registered trademarks of Piper Aircraft, Inc. No trademarks or service marks owned by Piper Aircraft, Inc. may be used without the written consent of Piper Aircraft, Inc. All rights not expressly licensed hereunder are reserved by Piper Aircraft, Inc. HOW TO CONTACT US WITH QUESTIONS ABOUT THIS PRIVACY POLICY To contact us regarding any questions about this Privacy Policy or to register a complaint with PIPER or a data protection authority, please contact PIPER at: 1 (877) 879-0275 or Privacy.notice@piper.com. Personal Information Request Form © 2020, Piper Aircraft, Inc. all rights reserved Sign up for the Piper Newsletter Sign up for the Piper Monthly Newsletter FacebookTwitterYouTubeInstagramLinkedin 2926 Piper Drive Vero Beach, FL 32960 The content of this website (graphics, text and any and all other elements) is © Copyright 2021 by Piper Aircraft, Inc., and may not be reprinted or retransmitted in whole or part without the expressed written consent of Piper Aircraft, Inc. If you have difficulty viewing the website, contact us at 1.877.879.0275 X By clicking “Accept”, you consent to the use of ALL cookies. However, you may visit "Cookie Settings" to provide controlled consent over which cookies are allowed. 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