HOME ＞Support & Service ＞ About telephone inquiries About telephone inquiries Telephone inquiry window We will guide you to the contact point for inquiries by phone. When making inquiries, please check the number carefully before calling. Support phone (free call for PSS contractors) Phone number: Please call from the phone number we have contacted in advance. Reception hours: 9: 30-12: 00 13: 00-17: 30 Monday-Friday (excluding holidays, summer, and year-end and New Year holidays) Estimated congestion status for telephone inquiries You can check the congestion status of PCA product support phones and representative phones by time zone. Since this content is created from past achievements, it may be crowded even during the time zone marked as "easy to connect". Please be aware of this before using the service. For inquiries about products other than reception hours or when it is difficult to make a phone call , please use the "Support & Service" Q & A or the frequently asked questions at this time . Estimated congestion situation Easy to connect Somewhat crowded congestion PCA product support phone (congestion status in May 2017) Financial accounting Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 14:00 15:00 16:00 17:00 Non-profit corporate accounting Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 14:00 15:00 16:00 17:00 * Accounting / Public interest corporation accounting / Social welfare corporation accounting / Construction industry accounting / Depreciation: April-May is crowded throughout the month. Construction industry accounting / fixed assets Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 14:00 15:00 16:00 17:00 Tax affairs Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 14:00 15:00 16:00 17:00 Salary Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 14:00 15:00 16:00 17:00 Commercial spirit / commercial administration Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 14:00 15:00 16:00 17:00 Congestion is expected at the following counters in June. Salary (from mid-June to 7/10 the following day) Non-profit corporate accounting (from early June to late June) Tax affairs (from mid-June to the end of June) * Salary is for inquiries regarding social insurance calculation basics, labor insurance filing, and bonus calculation. * Non-profit corporate accounting is available for social welfare corporation accounting standards revision, etc. (members only). * Tax is due to corporate tax scheduled to be available in mid-June 2017 (members only). We have prepared a Q & A on the PCA homepage for frequently asked questions at this time. Please use all means. If you have difficulty connecting to the phone, please use the inquiries by e-mail exclusively for PSS members. → Click here for inquiries by email We recommend that you use the counter to avoid the busy season. Inquiries other than software support (operation) and congestion status We will guide you to the contact point for inquiries by phone. When making inquiries, please check the number carefully before calling. Inquiries other than software support (operation) Phone number: 03-5211-2700 (representative) Reception hours: 9: 30-12: 00 13: 00-18: 00 Monday-Friday (excluding holidays, summer, and year-end and New Year holidays) Congestion situation Month fire water wood Money 9 o'clock 10 o'clock 11 o'clock 13:00 Month fire water wood Money 14:00 15:00 16:00 17:00 * It will be crowded immediately after we send you the information. * The year-end adjustment time is crowded. About inquiries Q & A (Frequently Asked Questions by Product) About telephone inquiries Email inquiry Service for support members Information provision PSS member NEWS e-mail delivery service download Latest program manual Financial institution / zip code dictionary Corporate tax Local tax Electronic filing master HyMarks / Macs Clinic Latest Basic Master Various materials Remote support Remote support PCA support lineup PCA genuine supply purchase Introduction guidance and construction Law revision information Financial accounting series Payroll series Sales / purchase inventory management series Tax calculation series Corporate tax law revision information Income tax law revision information Law revision information on depreciation Privacy policy Information security basic policy Disclaimer questionnaire Copyright PCA CORPORATION All Rights Reserved.