888-895-1004 Security & Privacy Pinnacle Data Systems uses firewall systems, virus detection and intrusion prevention software to protect our systems. We protect the confidentiality of your data by encrypting sensitive information. Online service products are encrypted using 2048-bit Secure Socket Layer (SSL). This helps ensure that sensitive information can only be viewed by our clients and Pinnacle Data Systems. We also have a SSAE16 SOC II audit and certification. We build information security right into our systems and networks using internationally recognized security standards, regulations, and industry-based best practices. We employ strong authentication controls following best practice standards. We require our employees to take information security awareness training and to apply this training to their job every day. If you need further information on Security and Privacy please contact your Account Manager or email us at infosec@pinnacledatasystems.com. Note: We do not provide any sensitive data via email. Our focus on a positive experience for our clients and support goes beyond traditional expectations; we partner with our clients and tailor our offerings to meet each their individual needs. We are currently in the audit window for SOC-2 Type 2. The audits for SOC-2 Type 2 are carried out annually. The SOC 2 report focuses on a business’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system, as opposed to SOC 1/SSAE 16 which is focused on the financial reporting controls. SOC 2 reports build on the financial reporting basis of SOC 1 and also require standard operating procedures for organizational oversight, vendor management, risk management, and regulatory oversight. A SOC 2-certified service organization is appropriate for businesses whose regulators, auditors, compliance officers, business partners, and executives require documented standards. Type II reports concern policies and procedures over a specified time period; for this more rigorous designation, systems must be evaluated for a minimum of six months. The Pinnacle Difference Pinnacle Data Systems is your multi-channel delivery solutions partner. We go beyond ordinary to manage and deliver millions of print and electronic documents every month for utilities, healthcare, insurance, financial service and telecommunications companies, including many Fortune 100 companies. 888-895-1004 © 2020 Pinnacle Data Systems LLC