ABOUT US EXPERTISE PARTNERSHIP PORTFOLIO TEAM CAREERS CONTACT About Us Our Story Hospitality with Heart & Soul PCH Hotels & Resorts continues to impact the industry. Our connection with associates, owners and partners, elevate our properties, people, communities and guest experiences. Since 1999, we've exceeded expectations, gaining international recognition from Travel + Leisure Magazine, Conde Nast Traveler Magazine and more. We attribute our success to our strongest asset: our hardworking team of over 2,000 associates. Our company is poised for growth and we continue to expand our presence across the country in the lifestyle segment, creating a diverse portfolio of all hotel types. PCH Hotels & Resorts provides Hospitality with Heart & Soul. Vision & Values At PCH Hotels & Resorts, trust and respect are at the forefront of everything we do. Through our genuine service and collaboration, we operate superior properties that enhance guest experiences, provide a great workplace for our associates, enliven communities, and generate the best possible return for owners. Awards & Recognition Awards AAA Diamond Award – Grand Hotel Marriott Golf Club, Resort & Spa/Grand Dining Room AAA Diamond Award – Renaissance Riverview Plaza AAA Diamond Award – The Battle House/Trellis Room AAA Diamond Award – Renaissance Montgomery Hotel & Spa AAA Diamond Award – Renaissance Ross Bridge Golf Resort & Spa AAA Diamond Award – Marriott Shoals Hotel & Spa 2021 J.W. Marriott, Jr. Guest Experience Award 2018 Operational Excellence Award PCH Hotels & Resorts Marriott 2017 Operational Excellence Award PCH Hotels & Resorts Marriott 2016 Operational Excellence Award PCH Hotels & Resorts Marriott 2015 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott 2015 Service Excellence Award PCH Hotels & Resorts Marriott 2014 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott 2014 Service Excellence Award PCH Hotels & Resorts Marriott 2013 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott 2013 Service Excellence Award PCH Hotels & Resorts Marriott 2012 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott 2012 Service Excellence Award PCH Hotels & Resorts Marriott 2011 Service Excellence Award PCH Hotels & Resorts Renaissance 2011 Service Excellence Award PCH Hotels & Resorts Marriott 2011 Food & Beverage Excellence Award PCH Hotels & Resorts Marriott 2010 Service Excellence Award PCH Hotels & Resorts Marriott 2010 Service Excellence Award PCH Hotels & Resorts Renaissance 2010 Food & Beverage Excellence Award PCH Hotels & Resorts Renaissance 2010 Partnership Circle Award “Living the Marriott Vision” PCH Hotels & Resorts 2009 Service Excellence Award PCH Hotels & Resorts Marriott 2009 Service Excellence Award PCH Hotels & Resorts Renaissance 2008 Service Excellence Award PCH Hotels & Resorts Marriott 2008 Service Excellence Award PCH Hotels & Resorts Renaissance 2008 Franchise Conversion of the Year Riverview Plaza Hotel/ Retirement Systems of Alabama Renaissance 2008 Partnership Circle Award “Living the Marriott Vision” PCH Hotels & Resorts 2007 Service Excellence Award PCH Hotels & Resorts Marriott 2007 Service Excellence Award PCH Hotels & Resorts Renaissance 2007 Food & Beverage Excellence Award PCH Hotels & Resorts Renaissance 2007 Best New Product Award The Battle House Renaissance Hotel/PCH Hotels & Resorts 2007 Franchise Opening of the Year Award The Battle House Renaissance Hotel/PCH Hotels & Resorts 2006 Service Excellence Award PCH Hotels & Resorts Marriott 2006 Service Excellence Award PCH Hotels & Resorts Renaissance 2006 Partnership Circle Award “Living the Marriott Vision” PCH Hotels & Resorts 2005 Opening of the Year Franchise Award Renaissance Ross Bridge Resort /PCH Hotels & Resorts 2005 Best New Product Renaissance Ross Bridge Resort/ PCH Hotels & Resorts 2004 Overall Satisfaction Award PCH Hotels & Resorts Marriott Giving Back There is no greater feeling than making a difference. For this reason, we are stewards of our communities. Giving back is within our company’s DNA. From food drives to coastal cleanups, we believe giving back infuses passion in our associates. Latest News VIEW MORE HEADQUARTERS: 11 N WATER STREET MOBILE, AL, USA PHONE: 251-338-5600 Company About Us Expertise Partnership Portfolio Team Careers Contact Us Resources Accessibility Privacy Policy © PCH Hotels & Resorts. All rights reserved.