Reception Products Customers area Society Contact You have questions ? Do you want an offer? We are at your disposal. Do not hesitate to contact us by e-mail, fax or telephone. You will normally get a response within 48 hours of your request (except postal mail). E-mail General questions, administrative matters info@nimag.net Assistance and technical questions support@nimag.net Billing questions and issues billing@nimag.net Spam issues and other abuse claims abuse@nimag.net Phone You can contact us by phone at the numbers below. In case no one is available when you call, just leave a message on our answering machine and we'll get back to you as soon as possible. Administration, invoicing, formula changes , requests for offers (Mon-Fri 1:30 p.m. - 5:30 p.m.) +41 (0) 21 697 06 16 Technical service, notification of breakdowns, breaks in service (Mon-Fri 1:30 p.m. - 5:30 p.m.) +41 (0) 21 697 06 17 Address You can write to us at the following address: Nimag Networks Sàrl Rue de Sébeillon 9b CH-1004 Lausanne VD Address Nimag Networks Sàrl Rue de Sébeillon 9b CH-1004 Lausanne VD Administration contact : +41 (0) 21 697 06 16 Technical service: +41 (0) 21 697 06 17 info@nimag.net