About us Investor relations Newsroom Corporate sustainability Contact us Executive profiles Go to the next section David Duffy Chief Executive Officer David joined the business in June 2015 as CEO and led the separation of CYBG from National Australia Bank and the Initial Public Offering of CYBG in 2016. Since then, he has led the Group through the acquisition of Virgin Money in 2018, the subsequent integration of the two banks and rebranding of CYBG plc to Virgin Money UK plc. Clifford Abrahams Chief Financial Officer Clifford joined Virgin Money as Group CFO in March 2021, with responsibility for finance, treasury, investor relations and corporate finance. Fergus Murphy Chief Customer Experience Officer Fergus joined the business in January 2016 and has held various executive roles within the Bank, focused on products, customer value and retail banking. Fergus’s responsibilities include the design and delivery of a world-class customer experience across all customer touch points: face-to-face, phone, online, and in-app. He is also responsible for conduct and complaints. Fraser Ingram Chief Digital and Innovation Officer Fraser joined the business in February 2016 and has held a number of executive and senior roles in the Bank including Group Chief Operating Officer (COO) and Chief Information Officer (CIO). Fraser is responsible for rapidly accelerating the development of Virgin Money’s digital proposition for customers and colleagues. This includes responsibility for information technology, digital innovation, data, artificial intelligence, information security and technology partnership capabilities. Helen Page Chief Brand Officer Helen joined the business in December 2012 and has held executive responsibilities over that time for brand, marketing, products, customer insight, innovation and complaints. Helen is responsible for the completion of the rebrand to Virgin Money, continued development of the Virgin Money brand, including the Virgin loyalty offering, as well as marketing, customer insight and Group-wide communications. Hugh Chater Chief Commercial Officer Hugh joined the business as Group Mortgages Director in October 2018 and took on the role of Chief Commercial Officer in March 2021. Hugh is responsible for unsecured and secured lending, including direct and intermediary mortgages, as well as everyday banking propositions such as personal current accounts, savings and insurance products. James Peirson General Counsel and Purpose Officer James joined the Group’s former parent company, National Australia Bank, in May 2005 and was appointed as Group General Counsel in November 2014. James is responsible for managing legal risk and providing legal, compliance and company secretariat services to the Board, CEO and Leadership Team. Alongside this, James leads the development and embedding of Virgin Money’s Purpose: Making you happier about money. Alison Kidd Interim Chief People Officer Alison joined the business in June 2016 as Director of Rewards and Employee Relations. She was appointed Interim Chief People Officer in September 2021. Mark Thundercliffe Chief Risk Officer Mark joined the business in September 2016 and is responsible for managing and overseeing risk and compliance for the Group. USEFUL LINKS Modern Slavery Statement Frequently asked questions Careers Clydesdale Bank complaints Yorkshire Bank complaints Virgin Money complaints (PDF) STAY UP TO DATE CYBG on Twitter CYBG on LinkedIn HEAD OFFICE 40 St Vincent Place, Glasgow, G1 2HL REGISTERED OFFICE Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL Contact Sitemap Legal and privacy Accessibility Cookie policy © Virgin Money UK PLC 2021. All rights reserved. We use cookies to keep our websites easy to use and relevant to our users’ requirements and to enable us to learn which advertisements bring users to our website. Select Accept below if you wish to proceed or How to change your cookies for instructions on how to manage your cookie settings. Find out more about our Cookie Policy. Accept How to change cookies?