CHOOSE LOCATION GROUP COMPANIES CONTACT US CAREERS Your CPM Our People About Us Solutions We are CPM Contact Centres We inspire and influence human behaviour At CPM Contact Centres, we create and deliver insight led sales, marketing and customer experience strategies, wherever and whenever our clients’ customers and shoppers can be influenced. Inspirational Influential Human Your CPM Where can we take you today? At CPM, we're all about optimising your time and maximising ROI. Client Let’s work together Careers Let’s talk people General Let’s inspire you What we can do for you We bring ideas to life with commitment, energy and positivity. We make things happen through a bespoke combination of sales, marketing and customer experience. We offer global reach, but our approach is centred around you. We're people people At CPM, we put people first. Our engaged and determined team of people are our strength, our inspiration and our advantage. You’ll discover that our people are central to our business, and your business. DISCOVER MORE Creating lifelong customers Our focus? How to attract customers and keep them. CPM will convert your prospective customers into lifelong patrons. Our aim is to grow your business, and we do that by influencing customer behaviour on every level. DISCOVER MORE Protecting today, investing in tomorrow We’re committed to managing our operations responsibly, and in line with customer expectations. That’s why we’ve implemented responsible data practices and operate within a sustainable data framework, giving you maximum confidence in our data security. DISCOVER MORE Insight-led sales Data has changed the way we think and work. Our strategies are driven by insight and analytics. At CPM we apply a deep understanding of sales analytics and human behaviour to influence customers and shoppers. DISCOVER MORE Blended solutions With the joined-up disciplines of sales, marketing and customer experience, we have the collective power to bring your ideas to life. Our digital capabilities make us more agile than ever before. It’s an omnichannel approach to success. DISCOVER MORE Global but personal We offer global reach, but our approach is centred around you. The CPM group offers a worldwide network of agency expertise and the added power of the Omnicom Group. In short, we’ll take you to places you couldn’t usually reach. DISCOVER MORE The CPM Group Introducing you to the CPM group Creating meaningful connections between brands and customers. Anytime. Anywhere. DISCOVER MORE Technology, measurement and insight solutions that drive smarter, more profitable decision making. DISCOVER MORE Creating experiences and events that connect brands, people – and a moment in time. DISCOVER MORE Creative commerce campaigns that create connected experiences to drive sales and build brand commitment. DISCOVER MORE Our stats CPM Contact Centres in numbers 953 CPM employees around the world 16 of clients have been with CPM for over 10 years 19 of clients are investing more into CPM in 2021 than before Covid Success stories Just a few examples of what we’ve achieved for our clients Sales Agilent Technologies Delivering incremental sales for Agilent through an omnichannel lead generation and inside sales team covering the EMEA region. DISCOVER MORE What they’re saying Let’s hear some feedback from our clients: The results speak for themselves as do the countless positive interactions all those pictured have given to customers (and potential customers) across the region. Thank you also for being so easy to work with (a true partner) and always bringing the passion/ enthusiasm / positivity to every task. You all really are an extension of the team. What we can do for you Latest insights All the news, views and updates from our expert team Get the inside track on the world of business. Discover how we’re inspiring and influencing customers around the globe. News News #MeetourTeam Meet our Team: Interview with Annette John DISCOVER MORE 1 MINUTE READ News News slovakia Meet our Team: Interview with Katarina Slavkovska DISCOVER MORE 1 MINUTE READ News News slovakia Meet our Team: Interview with Victoria Deane DISCOVER MORE 1 MINUTE READ Resources Insights prepared by the expert CPM team Get the insider viewpoint with our library of professional intelligence. Collated by our specialist team to influence and inspire your thinking. EXPLORE RESOURCES You’re in good company CPM is used and trusted by the world’s best: Worldwide coverage The CPM group offer a global network of agency expertise. Where in the world can we take you today? EXPLORE OUR LOCATIONS Introducing ACTiON from CPM Consumers now expect seamless integration of reality and the digital world. And that’s what we’re delivering. A video solution where anyone online can get immersive face-to-face advice, training or customer care - wherever and whenever they want it. Our solution comprises ACTiON, our new v-commerce platform, media-trained experts, AV kit and even branded studio spaces. It’s the ultimate one-stop-shop. EXPLORE ACTiON © CPM Group 2021 Privacy Policy Terms of Use Cookie Policy GDPR Policy Cookie Settings