Saved Vehicles Germain BMW of Naples Home » About Us » Customer Testimonials CUSTOMER TESTIMONIALS DealerRater Nov 25, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } The service department here is great. George Donovan is very attentive and keeps you informed during the process Read at DealerRater Google Nov 24, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Very much appreciated the professional & personal attention of Moises Marante. Google Nov 23, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Tona Zarelli is awesome and it was always a pleasure coming in to hear her expertise and wisdom on the G30 body type BMW I drive. I just wish middle management were honest 😕 as I AM NO LONGER ALLOWED TO ENJOY THE EXCEPTIONAL SERVICE PROVIDED BY TONA ZARELLI AND MATT(Mechanic). DealerRater Nov 23, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Syed Mohiuddin was wonderful to work with. He is kind and knowledgeable about all aspects of the buying process. I will recommend Syed to all my friends and relatives! Read at DealerRater DealerRater Nov 23, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Sounds unusual, but I purchased (leased) three BMW’s in 2021. One from Northern dealer, two from Kevin Higgins at Germain. He is outstanding. My Northern dealer had a specialist explain new features, but at Germain, Kevin not only was great during sales process, but knew the car and features “cold.” There was not question I asked that he did not know and to explain in detail. He is the best guy to deal with whether or not you buy since he know the product., Read at DealerRater DealerRater Nov 20, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } George Donovan in the service department is the reason why my family continues to do business with the Germain Group for over 30 years! Superior service after the sale with George will bring us back to the Germain family time after time. Read at DealerRater Cars Nov 19, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I purchased my 2016 340i from Germain BMW new & they have handled all service. This is my first experience with BMW & I’m impressed. Jeremy Bongle has been my service advisor since I got my car. He has been simply exceptional. He has gone above and beyond to accommodate any concerns, even on short notice or “walk-in” situations (primarily tires due to construction near me). No mechanical problems. I really like real time traffic on my nav system. The subscription expired with my 4-year warranty & I have renewed it. It wasn’t working & Jeremy advised me it ... DealerRater Nov 19, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Moises provided me the absolute best customer experience ! Moises knew exactly what needed to be done to my car and then went above and beyond to assist me while the car was being fixed. Read at DealerRater DealerRater Nov 19, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Very professional and efficient staff. Made my transaction as fast and smooth as possible. Thank You. Read at DealerRater DealerRater Nov 19, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } It’s a very busy place, but Chuck Griffiths always makes it as pleasant as it can be. Explains everything clearly and answers questions Read at DealerRater Cars Nov 19, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } A very well run dealership, I dropped my X5 off explained to Chuck a few of my concerns decided to add a few things it was was achieved in one trip. They ran me to my office and picked me up when it was ready, it was seamless which with my busy schedule is what I need. A very high level of service this dealership offers which is really nice. Google Nov 19, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Your service advisor Jeremy Bongle has always been extremely professional in dealing with all maintenance issues that have developed. His attention to detail and completion makes him a valued employee for Germain. Google Nov 18, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Service has been AMAZING. Goeff Kaleal is the BEST service advisor I have had at any dealership! Google Nov 16, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } BMW Service Director, Bill Emerson demonstrated intelligent patience, and professional judgments. He kept his hands on the whole repair process when advisor Tona Zarrelli flawlessly carried out the job. Saday Balsalobre, the front desk manager, carried out administrative connections smoothly and on time; and importantly, with refine politeness and smile. Great job. Thank you. Dmitriy Shoutov Google Nov 15, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Joe Triola was great to work with, very knowledgeable and helpful throughout the entire process. Google Nov 15, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Germain BMW is a pleasure to deal with at all times. My service advisor, Chuck Griffith takes care of me and my cars and does an outstanding job while doing it. Cars Nov 14, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I recently took my 2021 330i to Germain for a recall issue, without an appointment. Chuck Griffith was my service advisor. He resolved the issue quickly and efficiently as I waited in the customer lounge. I can strongly recommend Germain, and Chuck in particular, for outstanding service. DealerRater Nov 13, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Inspiite of these difficult times of lack of available bmw vehicles Klevis Tosca took the time and found us exactly what we wanted. Delivery was on time exactly as he promised. Read at DealerRater Google Nov 13, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Service here is impeccable. Arrived just after the service department closed and they still came out to help me with a software issue. Ask for George Donovan. He’s helped me many times! Just terrific! Google Nov 12, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Moises Marante is an excellent service manager. Prompt service, great explanations and delivers on all promises. DealerRater Nov 12, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Fast professional Service my Advio To a Zarrelli was extremely knowledgeable and professional it was a pleasure Read at DealerRater DealerRater Nov 12, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I had my car in for service yesterday. Geoss Kaleal took great care of me and had me serviced, washed and out in a reasonable amount of time. Read at DealerRater DealerRater Nov 11, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I recently had my 2006 BMW 330 serviced at Germain BMW of Naples. Jeremy Bongle was my Service Advisor. Jeremy was extremely knowledgeable and attentive to my concerns; my appointment was flawless. I would recommend Jeremy Bongle and Germain BMW of Naples without any hesitation whatsoever! Read at DealerRater DealerRater Nov 11, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Chuck has been my service rep at Germain for the past 5 years and he consistently is rated a 5. He always contacts me about the service, what needs to be done, the status of the service and when my car is ready. Outstanding!! Read at DealerRater Google Nov 10, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Rhoda Gray from Germain BMW did a great job servicing my car Google Nov 10, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Extremely professional services DealerRater Nov 10, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Mr. Moises Marante took care of our vehicle recently. We were kept well informed and the X1 was repaired and ready well before we expected it. Communication is the key and Mr. Marante does a great job! Read at DealerRater DealerRater Nov 9, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Patrick Dodard was the perfect fit for me. He made me feel welcomed as soon as I walked in the door. The transaction went smoothly because Patrick explained everything clearly. I have already recommended Patrick to two people looking for a SUV. Read at DealerRater Cars Nov 8, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Kevin Higgins, Sales Associate, provided us with outstanding service in purchasing my new 2022 Alpina B8. This is the 2nd new car purchase we’ve had with Kevin, and find him to be very professional, extremely knowledgeable and personable. The car buying process with John Casco, Sales Manager, and the finance Dept was extremely fair, transparent and professional. Great job, everyone! Google Nov 7, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } DealerRater Nov 5, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Se give us s well organized. I was in and out with a loaner very quickly. I was kept informed about f progress by text including a video of my car’s inspection. Moises Marantes asked often if I needed anything. Completion was sooner than expected. Read at DealerRater Google Nov 5, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Bought a used car from out of state. Germain BMW made this an easy process. The car arrived as described. Google Nov 4, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Google Nov 4, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } We just took delivery of our BMW X7. We dealt entirely remotely ordering this latest BMW through Kevin Higgins. It was the easiest car buying experience we've ever gone through (which speaks volumes). Thanks to Kevin's knowledge and accommodating style, all details were handled efficiently and on time. The best part, when we finally met Kevin face to face to pick up the car, he wowed even more as he is the ultimate gentleman. Kevin is a real gem and a pleasure to work with. Google Nov 4, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Excellent service and an amazing experience for the last 2 years, Cory Hespeler is one of the kindest man i met, very professional with a great attitude, Thank you!!! Google Nov 3, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Cars Nov 3, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Purchased a preowned BMW 640i Convertible from Ted at Germain BMW in Naples and the experience was seamless. Everyone was very attentive to my needs and hope this is the first of many purchases from Germain. Google Nov 3, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-ratings-left{ fill:#DDDDDD; width:100%; height: 100%; } Good experience with Roberto Lopez on ordering the car with the proper options. The arrival date was a little mixed up but everything will be fine. Google Nov 3, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } We purchased our second BMW with Patrick Dodard. He has been great to work with- knowledgeable and professional. DealerRater Nov 3, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I just had the pleasure of working with Roberto Lopez on the purchase of my new car. He was extremely knowledgeable and professional. He was patient and courteous and took the time to answer every question I had. I highly recommend coming to Germain BMW in Naples and requesting Roberto Lopez as your sales and service advisor. He exceeded my expectations and I look forward to many more years of having he and Germain BMW handle my business. - Karen Salerno Read at DealerRater DealerRater Nov 2, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I went to Germain in Naples and bought a car. Employees were very kind and professionals especially Alex Pope. He has very good customer service skills and he makes sure all his clients are satisfied like me. Thank you for helping and providing me with the best service. Read at DealerRater DealerRater Nov 2, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Jeremy Bongle has always been very helpful with our service needs. He is courteous and knowledgeable regarding the BMW service process. He is a someone I would recommend to anyone. Read at DealerRater Google Nov 1, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } It's always a pleasure to have my Ultimate Driving Machine serviced by professionals. Chuck Griffith, is by far one of the Best in the business always honest and shows concern for my vehicle as well as myself. Thanks Chuck.❤️ Google Nov 1, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Google Nov 1, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-ratings-left{ fill:#DDDDDD; width:100%; height: 100%; } Rhoel Gray did an excellent job of saving what could have been a very upsetting service visit for a recall for an airbag. Turns out the dealership was out of the necessary part. I am more than a half hour drive away from the dealership, and this was not happy news. However, Rhoel managed to find the part at another dealership and further arranged for a mechanic to come to my place to install the part What could have been a very unhappy customer experience turned out just fine. Good save, Rhoel. Cars Oct 31, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Our sales person, Max Zuercher, did an excellent job with he ordering and delivery of a new BMW X-3. He helped us to select the options we should have and the ones which would not be of value for us given the way the car will be driven. Germain also has great service. Google Oct 30, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Kevin Higgins was very professional, knowledgeable and made the purchase of my new X5 a great experience. I couldn’t be happier with the X5 and the service provided by Kevin and the Germain BMW team. I highly recommend Kevin and Germain BMW for your next car purchase. Google Oct 30, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Great service with high degree of professionalism! DealerRater Oct 29, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-ratings-left{ fill:#DDDDDD; width:100%; height: 100%; } George was able to schedule my service quickly and all was performed in a professional and efficient manner. He is an excellent service manager and demonstrates concern for the customer. A credit to Germain BMW. Read at DealerRater DealerRater Oct 29, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Cory Hespeler led the charge as Germain BMW again exceeded my expectations while remedying an opcode issue and providing superior service on my 530xi. The appointment time was met, Cory's explanations were thorough and satisfying, the tech sent me a video of the undercarriage that was GREAT TO SEE, fluids were changed and topped off as needed, and the car is cleaner now inside & out! Exceeding customers' expectations is easily said, and difficult to live up to. Germain BMW lives up to its deserved reputation, again! Read at DealerRater Google Oct 28, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Wonderful experience! Oscar was amazing to work with, he went above and beyond to help us secure a rare find vehicle while living 6hrs away. Jason the Finance Manager was equally pleasant to work with. Super genuine while professional and direct. Thank you both, you made our car buying experience superb! Google Oct 27, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Leased a BMW 740i from BMW Naples. My sales advisor, Kevin Higgins, was great to deal with. He is very professional, knowledgeable and considerate. His patience in answering questions and explaining all aspects of the car was excellent. He was especially helpful in this time of difficulty in getting a new car. Google Oct 27, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I was vey satisfied with the prompt inspection of the braking issue with my BMU 128i. The service representative, Rhoel Gray, was helpful in explaining the repair and options available saving me both time and money. Good job as always. DealerRater Oct 26, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Great Service from Tona Zarrelli……… Everything was done professionally, with attention to detail. Yes, I will be back. Read at DealerRater Google Oct 25, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Edmund Cole Google Oct 23, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Germain BMW of Naples was the easiest and best experience for buying a new car, especially during these current times of no inventory and supply issues. Patrick Dodard found the perfect car for us with no problems. Quick and painless, the dealership made the process easy. We purchased our new BMWX3 remotely with clear communication. Upon our arrival Patrick made sure the car was ready for us with no last minute surprises. We will highly recommend Patrick Dodard and Germain BMW of Naples. Regards, Judy H. Cars Oct 23, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Jeremy Bongle as our service advisor is truly professional, always. We like doing business with him. He represents Germain exceptionally well. We recommend him to other BMW owners Cars Oct 22, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Joseph Triola did an excellent job while guiding us through the process of buying a certified BMW X5. Fast and smooth business. We took our new car home within a few hours. He is on every detail and very knowledgeable! I can highly recommend him! Cars Oct 21, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } My service rep is Jeremy Bongle. I have a lot of experience in many dealerships. Jeremy is the best. He makes the service painless experience. He is organized so you are quickly processed. He texted and emailed me when car was finished. No more calling the dealer trying to find out when my car is done. Fantastic!! Cars Oct 21, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I have bought cars for over 6 decades. The service I receive at Germain BMW is what keeps me coming back to this dealership. In particular, Chuck Griffith gas always taken care of all my car needs and with a warm and genuine smile. He is an outstanding service manager. DealerRater Oct 21, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Rhoel Gray is the best service advisor I have ever come across in my 60+ years of working with automotive dealerships. He has a great grasp of "excellent customer service" which has become almost extinct in this country over the last few years. He is very cordial, respectful and very honest with me at all times. He is a pleasure to deal with and seems to love his job. Germain BMW should be proud to have him as one of their employees. If I had my way he would come and work for me at any time!!! I love ... Read at DealerRater Google Oct 21, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Excellent car buying experience. Alex Pope was great. We order a new 2022 SUV and it arrived on time and just as ordered! DealerRater Oct 20, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Needed a complete replacement of sunroof for an X5. Tona Zarelli did a great job taking care of the repair for me. I was out of town and she kept me informed of the progress from start to finish. Very responsive,professional, and courteous! Read at DealerRater DealerRater Oct 20, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Patrick Dodard was very thorough in guiding me through the the sales process from handling all my questions to keeping me informed of my new vehicle status during the trying supply chain limitations. Read at DealerRater Google Oct 20, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Moises Marante did a fantastic job of taking care of my service visit. He provided constant and valuable communication. Thank You! Joe Deonofrio Google Oct 20, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Chuck Griffith has always (for the last 6 years) been the consumate professional when we have dealt with him. His customer relations skills are above reproach. Charles Cole Cars Oct 18, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Chuck Griffth always does an excellent job. When I need a salesman, he helps me get in touch with one. He is a team player. DealerRater Oct 18, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Thanks to Rhoel Gray's obvious attention and care, I left BMW totally reassured and satisfied. Read at DealerRater Cars Oct 16, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Moises Marante is always polite, knowledgeable and helpful. My auto is returned to me clean inside and out and my personal settings are in place. Service is completed in a reasonable time. Google Oct 16, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I took my X2 here for service. What a fantastic experience! From start to finish the entire team was very attentive. They provided text updates throughout the process and included a video review of my car. Very impressed. DealerRater Oct 15, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I recently purchased a X3 BMW from Germain BMW. My sales person Syed Mohiuddin did a outstanding job helping identify the right BMW that fit my goals. Read at DealerRater Cars Oct 15, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } The service department is always helpful and friendly. I went in at the end of the day with a nail in my tire and Chuck and his team had me out of there quickly with a replacement tire installed on my car. The sales team is also great! Max is the best! Cars Oct 14, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } We have 2 bmw and my wife had 2 l was always impressed with the people at germain bmw recently Jeremy boogle helped us with a service call on my wife's and a warranty issue with my new bmw he was excellent to work with and is a credit to germain I always told people that germain bmw was head and shoulders above all other dealerships in and around naples we will return and are looking for the new dealership on davis DealerRater Oct 14, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Chuck Griffith was very helpful arranging for a loaner car and staying in contact while my repairs were done. Chuck was very professional and a pleasure to do business with. Read at DealerRater Cars Oct 14, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I couldn’t be more thankful for George Donovan‘s help !! Always fixing my car problems in time and making my life easier and also being so friendly and easy to talk with . DealerRater Oct 14, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I couldn’t be more thankful for George Donovan‘s help !! Always fixing my car problems in time and making my life easier! Read at DealerRater Google Oct 13, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Rhoel Gray said I would wait for 1 1/2 hours and it was less. He kept me informed as to the status. DealerRater Oct 12, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } My service rep Chuck Griffith took excellent care with my problem. Prompt, courteous, and customer-oriented. Read at DealerRater DealerRater Oct 11, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Appreciated Tona Zarrelli’s help and her answering all my questions, she was very helpful. Read at DealerRater DealerRater Oct 11, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Jeremy Bongel (in Service) new exactly what was wrong with my SUV. THANK YOU JEREMY Read at DealerRater DealerRater Oct 8, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Where to begin! I couldn’t be more thankful for Devin Riley. He was so great to work with and very helpful! He made it simple and easy to work with. Couldn’t more grateful! Thank you Devin! Read at DealerRater DealerRater Oct 8, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Excellent customer service!! Chuck Griffith, excellent, professional, competent , superb . He takes care of everything , thanks Read at DealerRater Cars Oct 8, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } George Donovan, my service advisor, did his usual outstanding job taking care of me. George is professional, courteous and does everything to exceed the customer’s expectations each and every time. Google Oct 7, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } DealerRater Oct 7, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Jeremy Bongle, service advisor and Jeff Woody, sales were both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free. Read at DealerRater Google Oct 7, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Excellent experience leasing my new BMW from Germain. My client advisor Patrick Dodard provided amazing service throughout the entire process. Patrick is a true professional, courteous and extremely knowledgeable. It was a seamless transaction. Germain BMW is the place to buy or lease your next BMW and Patrick is the best to work with! Thank you Patrick! 5 stars +++ Cars Oct 7, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Moises as always is great service advisor and has attention to detail. He kept me informed about the the nature of my vehicle though out the repair. He is curious and friendly and always greets me with a smile. Google Oct 6, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I am very pleased with service provided by George Donovan DealerRater Oct 6, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Excellent service from arrival to departure. Tona, our service representative, is outstanding. Follow up appointment made Read at DealerRater Google Oct 6, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Our service advisor Moises Marante is the BEST DealerRater Oct 5, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Everyone involved in my service scheduling and visit were polite, friendly and helpful. Jeremy Bongle explained work performed in detail and apologized for any delay while helping a customer already ahead of me. Read at DealerRater DealerRater Oct 5, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Alex Pope did a great job of explaining new car alternates and speccing out a new M40. When the car was ready for delivery, he had all of the necessary paperwork ready and helped me get proper insurance coverage while I was at the Dealership Read at DealerRater Cars Oct 5, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Chuck Griffith was fantastic! My car needed an oil change, but when they changed the filter, the casing needed replaced. Chuck assured me that it was covered under warranty and set me up with a loaner car as the part has to come from Miami. It was done sooner than promised! Very pleased with the service received. DealerRater Oct 5, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I’ve known George Donovan for several years and his service, his attitude, his attention to details is A+. Thx Read at DealerRater Google Oct 4, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } DealerRater Oct 4, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Germain BMW of Naples is a very trustworthy dealership and Bob Davidson couldn’t make your purchase more enjoyable. Read at DealerRater DealerRater Oct 4, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } Rhoel Gray was very attentive to the service needed for my vehicle. He was efficient and informed me when my vehicle was ready. Read at DealerRater Google Oct 3, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } They were friendly, well organized, and timely service. DealerRater Oct 2, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } George Donavan makes having service an excellent experience. Germain service is efficient and George keeps you updated on the progress of their work. Best service department that I have used. Read at DealerRater Google Oct 1, 2021 .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } .svg-star-rating{ fill:#F26722; width:100%; height: 100%; } I had a really good experience at this dealership. Jeffrey Woody helped me find the exact car I was looking for and made the process smooth and easy. Leave Us A Review DEALERSHIP INFO Phone Numbers: Main: 239-494-3545 Sales: 239-494-3545 Service: 239-494-5235 Parts: 239-494-3216 Service Hours: Mon - Fri 7:30 AM - 5:00 PM Sat 7:30 AM - 4:00 PM Sun Closed Parts Hours: Mon - Fri 7:30 AM - 5:00 PM Sat 7:30 AM - 4:00 PM Sun Closed Sales Hours: Mon - Fri 9:00 AM - 6:00 PM Sat 9:00 AM - 5:00 PM Sun Closed FIND US INVENTORY New Vehicles Pre-Owned Vehicles Certified Pre-Owned Vehicles New Specials Pre-Owned Specials FINANCE Get Approved Value Trade-In Finance Center Payment Calculator SERVICE & PARTS Schedule Service Service Specials Service Hours Order Parts ABOUT Our Reviews Our Staff Hours & Directions Careers About Us Contact Us Sitemap Sitemap XML Privacy Policy Copyright © 2021 Germain BMW of Naples Advanced Automotive Dealer Websites by Dealer Inspire