Menu Home Current: Arvig Refund Policy Arvig Refund Policy Arvig shall not be liable for any inconvenience, loss, liability, or damage resulting from any interruption of services directly or indirectly caused by, any circumstances beyond our control, including, but not limited to, causes attributable to you or your property; inability to obtain access to the Premises; failure of any signal at the transmitter; failure of a communications satellite; loss of use of poles, or other utility facilities; strike; labor dispute; riot or insurrection; war; explosion; malicious mischief; fire, flood, lightning, earthquake, wind, ice, extreme weather conditions, or other acts of nature; failure or reduction of power; or any court order, law, act or order of government restricting or prohibiting the operation or delivery of services. In all other cases of an interruption of services, you shall be entitled upon a request made within sixty (60) days of such interruption, to a pro rata credit for any service interruption exceeding twenty-four consecutive hours after such interruption is reported to us, or such other period of time as may be specifically provided by law. Unless specifically provided by law, such credit shall not exceed the fixed monthly charges for the month of such service interruption and excludes all nonrecurring charges, one-time charges, per call or measured charges, regulatory fees and surcharges, taxes and other governmental and quasi-governmental fees. EXCEPT AND UNLESS SPECIFICALLY PROHIBITED BY LAW, SUCH CREDIT SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR AN INTERRUPTION OF SERVICE. Any credits provided by Arvig are at our sole discretion and in no event shall constitute or be construed as a course of conduct by Arvig. ©Arvig 2018 QUICK LINKS Pay My Bill Webmail Voicemail Remote Assistance Maintenance & Outage Map HELP DESK Phone: 877.290.0560 Email: helpdesk@arvig.com 24/7/365 QUESTIONS? Phone: 888.992.7844 Email: answers@arvig.com © Copyright 2021 Arvig Enterprises Privacy Acceptable Use DMCA Refund Restoring Internet Freedom Terms of Use Legal Newsroom This institution is an equal opportunity provider and employer. Follow us on | Find us on This website stores cookies on your computer. These cookies are used to provide more personalized services to you. By using our website, you agree to the use of cookies. OK PRIVACY POLICY STRONGER WEBMAIL SECURITY The update is one month away! Are you ready? Visit arvig.net/webmail for more information and support resources. × The FCC Emergency Broadband Benefit Program is NOW ACCEPTING APPLICATIONS! Click here if you have an Application ID. × NEED HELP? CHAT NOW