Log in / About / People OUR PEOPLE Our people are what makes us great. Take a closer look at our management team... TIM BUCHAN Chief Executive Officer Tim manages the corporate direction for Zenith, our culture and strategy and is responsible for directing our proposition, leadership team, our innovative approach and new business growth. Under Tim’s leadership Zenith secured a place in the top 10 of the Fleet News 50 list of leasing and fleet management companies and propelled the company to being placed in The Sunday Times Top 100 companies to work for. Tim led the company through the successful integration of Zenith and Leasedrive and the acquisition of Contract Vehicles Limited to add HGVs to the group portfolio; introduced the organisation into a European market and launched the direct-to-consumer digital personal contract hire proposition (PCH), ZenAuto. MARK PHILLIPS Chief Financial Officer Mark has overall responsibility for the finance functions within Zenith. He also leads our risk management, treasury and legal teams. Since joining Zenith in 1998, Mark has been instrumental in designing, managing and implementing the securitisation facilities used by the group. ANDREW KIRBY CEO – Rental Division Andrew looks after Zenith’s rental team, utilising our wide rental network and strong supplier relationships to meet all the requirements of our customers. He has a restless ambition to evolve our rental proposition and approaches his role with a can-do attitude. To get the best out of his team, Andrew encourages them to think differently and work flexibly to deliver exceptional customer service. IAN HUGHES CEO – Car & Van Division Ian is responsible for Zenith’s award-winning approach to account management and driving all areas of our customer proposition; from our industry-leading management systems, through to our highly respected brand. He strives to ensure that Zenith stays ahead of the competition by continually delivering innovative and sophisticated solutions for our customers. JOHN TRACY CEO – Consumer Division John is responsible for setting the strategic direction for Zenith’s consumer business. He is focused on creating the best possible experience to help customers get their next car. For ZenAuto and ElectricAuto, Zenith’s direct-to-consumer car leasing businesses, the focus is on creating a simple and enjoyable way for people to get the mobility they need. MARTIN JENKINS CEO – Commercial Division & Group Strategy Martin is responsible for our market-leading commercial vehicle division, which funds and manages some of the UK’s most demanding operational fleets, helping to keep them moving, compliant and cost-efficient. He also leads on group strategy including mergers and acquisitions and oversees the new business team responsible for organic growth across the group. With over thirty years’ experience of working across the professional services, leasing, fleet management and wider automotive industries, Martin is highly customer-centric and focuses on developing strong long-term partnership-based relationships. ANDY WOLFF Group Sales Director Andy and his team are responsible for taking Zenith’s market leading multi-asset solutions to market, driving forward organic growth and new business acquisition. With over 10 years’ service, Andy oversees all aspects of the sales journey from bid, sales support and sales through to implementation and transition onward. Andy also has board responsibility for our European partnership network, leads market partnerships with Barclays and Santander, as well as residing on our Corporate Exec, Operational & Shared Service Exec and Business Change Board. He is passionate about ensuring more businesses can experience the world-class Zenith leasing experience. ANTHONY DOWDALL Operations Director – Car & Van Division With 23 years’ experience in leasing, Anthony oversees the car and van operations teams and is also responsible for our group procurement activity, providing strategic direction and solutions in regards to supply chain. He is passionate about Zenith’s industry-leading supplier partnerships and the best-in-class operational and technical support we offer. His team ensure our operational delivery and supplier engagement throughout our long-term strategic partnerships remain cost effective. CLAIRE EVANS Fleet Consultancy Director Claire leads the group-wide consultancy function within Zenith. Her team stay ahead of the evolving fleet environment to deliver strategic guidance and recommendations to our customers’ diverse range of fleets, from specialist vehicles to perk company car fleets. Claire is passionate about sustainability issues and delivering solutions that help fleets transition to cleaner fuels along with providing cost savings, operational efficiencies and innovation. She is also highly engaged in lobbying activity, which includes working closely with industry bodies, government bodies and NGOs to drive forward initiatives that support our industry and shape government policy on areas such as taxation and the clean air agenda. ERIC BURNS Commercial Director – HGV & Specialist Vehicles Eric leads the strategic sales effort for our HGV and Specialist Vehicles division to deliver organic growth and new business. Eric is passionate about sustaining and continually enhancing our position as the market leader in commercial vehicle fleet management and leasing – providing expert independent advice and innovative solutions to meet our customers’ business critical fleet needs. With 20 years’ in this sector he brings a wealth of experience to directing both our fleet management and funding strategies and to our understanding of the wider commercial vehicle fleet arena. IAN GIBSON Chief Information Officer Ian devises and delivers the strategy for Zenith’s systems and IT services. He is responsible for finding the right solutions for our customers and driving new technology developments that deliver on our values. Ian also leads the business change and transformation teams, providing a best-in-class programme of change management for internal and customer initiatives. JAMES EDWARDS Group General Counsel James is proud to lead the Group’s Legal and Company Secretariat Team. As a member of the Leadership Board and other key working committees, he provides strategic direction and solutions to the Board of Directors from a legal and regulatory perspective. James and the team work with agility to mitigate and manage legal risk across the organisation through the provision of commercial advice and management of legal documentation. James has a wealth of experience. Before joining Zenith in 2016, he worked at HSBC including a secondment in the United States, and at the Kelda Group. MANISHA PATEL Assistant General Counsel & Group Secretary Manisha joined Zenith in 2012 and is the group’s legal subject matter expert on regulated schemes, along with advising on its regulated products. She is a member of the Consumer Markets Executive and the TCF Committee. Manisha is the Group Company Secretary, responsible for corporate governance and is the board sponsor for ESG. She also administers the Employee Growth Share Scheme. Manisha trained at DLA Piper before moving to Pinsent Masons where she was seconded to several FTSE 250 companies. MARTIN HOLLAND Deputy CFO Martin looks after all aspects of financial control, treasury and financing, financial planning and analysis. His focus is on ensuring the finance team supports the business to deliver its strategy, support growth and achieve its financial targets. He brings a wealth of experience in mergers, acquisitions and debt financing. Martin has held various finance roles at an investment bank, in the FMCG sector, and on behalf of private-equity backed businesses. MAX TURNER Customer Service Director – Car & Van Division Max leads Zenith’s customer service teams and is responsible for the delivery of our customer experience strategy. He is passionate about the delivery of great customer service and works tirelessly to place the voice of the customer at the heart of everything we do, both now and in the future. Under Max’s leadership, Zenith’s customer service DNA continues to evolve in a culture of continuous process improvement and around our core purpose of being a friendly, engaging team that delivers personal and knowledgeable experiences that are easy. RICHARD HAMILTON Group Manufacturer & Dealership Relationship Director Richard is responsible for the strategic relationship with vehicle manufacturers and dealerships. He leads a team which ensures Zenith’s customers benefit from the best partners that share common values based on service. His work helps to secure market-leading offers for both corporate and retail customers. He also supports retail operations for ZenAuto working with the sales, pricing, procurement and customer service teams. Richard has built his career at Zenith with over 13 years service. His previous roles have included managing the pricing and risk team who are responsible for everything from the car specification through to pricing and commercial quoting parameters. ROBERT KINGDOM Director of White Label Solutions Robert is responsible for developing Zenith’s white label proposition. He works with financial services and vehicle manufacturer brands to provide a full service leasing and fleet management solution. His team provides a cost-effective way for partners to add leasing products to their portfolio under their own brand, with the benefit of Zenith’s award-winning people, processes and systems. SEAN SKIPPEN Operations Director – HGV & Specialist Division Sean leads the customer operations team for our HGV and Specialist Vehicles division. With his background in business change, Sean is passionate about continually evolving our market-leading service proposition, blending new technology solutions with a highly skilled and knowledgeable team. He believes that strong employee engagement, together with an empowered team are at the heart of great customer service. Sean joined Zenith in 2016 following a 29 year career in financial services, where he held senior roles in strategy, distribution and business change. STUART PRICE Chief People Officer Stuart leads the People team and is responsible for ensuring both the people strategy and culture attracts, develops and retains an engaged and high-performing workforce. He brings a wealth of experience including leading mergers and acquisitions, organisational design and change, culture and performance improvement and leadership development. He comes from the fast-paced and regulated sectors of food retail and healthcare where putting the colleague, customer and shareholder at the heart of everything is key. His approach is highly collaborative; building strong relationships based on honesty and trust at all levels in the organisation. VICKY THOMPSON Head of Compliance Vicky joined Zenith in 2020 to lead the compliance team. The team provide guidance, support and oversight to Zenith on regulatory matters including FCA, Financial Crime and Privacy. Vicky and the team also ensure the strategy and conduct of Zenith meets regulatory requirements and delivers fair customer outcomes. Vicky has worked in financial services compliance for over 20 years and has operated across a number of different industries such as banking, utilities, telecoms and automotive. 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