VOICE OF THE CUSTOMER Unleash the power of feedback REQUEST A DEMO Concentrix named a Strong Performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021 Feedback has shaped the trajectory of today’s most beloved brands. Leading companies believe their best ideas come from customers and employees, and they use those ideas to drive a culture of innovation and continuous improvement. The result? Brilliant products and experiences that keep customers coming back for more. Meet ConcentrixCX, the Voice of the Customer platform that helps turn customer experiences from “so-so” to spectacular. Concentrix is the only CX company that takes one of the industry’s most advanced customer feedback platforms and combines it with experience management services tailored to you. Let us help you learn from customers and employees, predict behavior and power actions that generate unwavering loyalty and financial growth. LISTEN ANALYZE ACT EMPOWER Omnichannel Feedback The journey for every customer and employee is unique—from the actions they take to how they provide feedback. Understanding their perceptions at each point in the journey is a challenge most companies face. From surveys to social media and beyond, ConcentrixCX captures and unifies customer signals from any touchpoint along any journey. Learn More We’ve been recognized by: Concentrix named a Strong Performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021 GET THE REPORT Featured Resources VOC + Messaging = The Perfect Match Thought Leadership Concentrix has combined messaging conversations and surveys to help capture and act on customer signals in real-time. Culture of Belonging Survey Fact Sheet Accelerate meaningful and systemic cultural change with DEI insights. Harness the power of feedback with our industry-leading platform Learn More Be a leader. Join our followers! www.linkedin.com/showcase/concentrix-voc/ @ConcentrixVOC @ConcentrixVOC voc@concentrix.com Request a Demo * First Name: * Last Name: * Company: * Job Title: * Business Email: Phone: * Country: Select... United States Afghanistan Åland Islands Albania Algeria Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia, Plurinational State of Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Chinese Taipei Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo, the Democratic Republic of the Congo Cook Islands Costa Rica Côte d'Ivoire Croatia Cuba Curaçao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macedonia, the former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Martinique Mauritania Mauritius Mayotte Mexico Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Qatar Réunion Romania Russian Federation Rwanda Saint Barthélemy Saint Helena, Ascension and Tristan da Cunha Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela, Bolivarian Republic of Vietnam Virgin Islands, British Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe * Comments: By checking this box and clicking submit, I hereby consent that Concentrix Corporation sends me via email marketing related information with regard to products and services of Concentrix. I understand that, in order to opt-out from receiving such emails in the future, I can use the opt-out mechanism that is described in each such email or by following the instruction in the Concentrix Unsubscribe Policy in the Concentrix Privacy Statement SUBMIT +1-800-747-0583 LEGAL INFORMATION | PRIVACY POLICY | CALIFORNIA PRIVACY POLICY | E-WASTE POLICY | GDPR © 2021 Concentrix Corporation. All Rights Reserved. We use cookies to improve your online experience on our website. To accept cookies continue browsing as normal else manage them in your browser settings. OkayNoPrivacy policy