HOME IMPRESSION IT and SOLUTIONS INTERACTIVE SCREEN TRAINING After-sales service NEWS CONTACT COVID 19 INFO Download here Service Pack Your challenges You need ad hoc technical support and you want to be able to trigger your interventions on demand. Our solution Technical skills The Service pack allows you to benefit from all the technical skills of BUROMATIC 59. Prepaid time units Thanks to a prepaid time unit package, all you have to do is contact us to request remote or on-site intervention depending on the type of malfunction. Your flat rate will then be charged for the units used to resolve your failure. Freedom of use You can use your package freely until the hours are exhausted. The IT Services and Solution Pack does not include IT hardware maintenance. Your benefits Flexibility Control your budget according to your needs. Customization Order the plan that best suits your needs and use it when you want. Know how Benefit from the in-depth skills of our experts, whether by phone or as part of an on-site intervention. Regular Connect via our website to your personal portal and thus follow the reason and the details of the interventions as well as the units used. OUR SERVICE The IT Services and Solution Pack allows you to benefit from: - Level 1 or 2 telephone assistance (hotline advice, IT support, etc.) – La mise à disposition d’un ou de plusieurs techniciens et/ ou ingénieurs lors d’une mission spécifique (Développement, audit, prestation réseaux, paramétrage, conseil, configuration système, maintenance sur les outils 3D fdm, montée en compétence, formation…) L’utilisation de votre Pack Services se fait sur simple appel téléphonique. Votre crédit d’unités de temps est débité automatiquement en fonction du temps passé et du niveau de compétence requis pour répondre à votre besoin. Utilisez librement votre crédit d’unités de temps jusqu’à son épuisement total. Pour toute intervention sur site, contactez directement le support technique au 03.27.21.18.18 pour solliciter l’intervention d’un technicien qualifiée et convenir d’un rendez-vous. SERVICES : BUROMATIC 59 supports you in all phases of your project through a full range of services: • Advice • Integration • Assistance and Maintenance • User assistance • Supervision • Training • Funding ADDITIONAL OFFERS: - Maintenance pack - Régie Pack - Remote server supervision - User assistance - Outsourced backup OUR STRENGTHS BIG PARTNER VAF Tel. 03 27 21 54 21 I Fax: 03 27 21 54 20 I commercial@buromatic59.fr Accept Refuse everything Cookie settings We use cookies and similar technologies to enable services and features on our site and to understand your interaction with our service. By clicking Accept, you agree to our use of these technologies for marketing and analytical purposes. View privacy policy