Russian About us | Partners | News | Events Search: Catalog | Service | Training | Application | Contacts Ι Service Maintenance and support Hexagon Manufacturing Intelligence mobile measuring systems are the result of decades of work by scientists, inventors, engineers and technicians. The improvement of these devices, based on the experience of the developers and the wishes of many thousands of users, continues to this day. Hexagon Manufacturing Intelligence systems combine reliability and portability with the highest measurement accuracy. They are designed for the prompt solution of measuring tasks in various, including very difficult conditions of real production during many years of operation. These unique instruments require regular, qualified maintenance to keep them performing well. Especially for this, the Hexagon Manufacturing Intelligence concern in 2013 in Russia created a service center for industrial measuring systems - IMS-center. The service center IMS-center (LLC STsPM) provides comprehensive warranty and post-warranty technical support for the entire range of Hexagon Metrology products: ROMER and CIMCORE measuring arms, Leica Geosystems laser trackers and total stations, and Cognitens scanning systems. > Initial and annual verifications of Hexagon Metrology mobile measuring systems - Leica laser trackers and ROMER / CimCore measuring manipulators - with the issuance of a state-recognized verification certificate or a certificate according to the manufacturer's standard. Before verification, IMS Center specialists carry out routine maintenance of the device. > Planned annual maintenance of equipment . A routine routine maintenance of instruments is essential to maintain their highest accuracy and early diagnosis of abnormal situations occurring in harsh operating conditions. Such preventive diagnostics can detect problems at an early stage and help avoid expensive repairs. > Warranty and post-warranty repairs of any complexity. Several years ago, equipment repairs could only be carried out at service centers in Europe or at the manufacturing plant. Users suffered additional time and financial losses. With the opening of an authorized service center in St. Petersburg, such situations are a thing of the past. Repairs of any degree of complexity can now be performed on the territory of the CIS. > Consulting support for users . Situations often arise when the user needs to solve a non-standard problem or simply needs advice on a particular issue, whether it be setting up a program or additional information about the characteristics of the device. The IMS Center specialists will be happy to assist you. > Methodological support of users. Extensive experience of IMS Center specialists in carrying out measurements in real production, knowledge of the application techniques and capabilities of Hexagon Manufacturing Intelligence equipment allows us to skillfully develop methods for solving measuring problems of the client. > Service contracts and warranty extensions. Our partners have the opportunity to conclude a long-term comprehensive service agreement or to extend the warranty period for devices. The range of services under such an agreement is easily regulated and optimized for the needs and financial capabilities of the customer. The conclusion of such an agreement relieves the user of the worries associated with the timely service of the equipment and saves time and money. The complex of service works includes the following activities: Diagnostics of the measuring device (complete check, troubleshooting); Updating the built-in software of the device (firmware); Repair, replacement of units, elimination of faults; Full gauge calibration, B89, ISO10360, VDIVDE certified; Calibration of measuring accessories (contact and non-contact probes, built-in measuring arm scanners, external scanners CMS108, HPL20.8, Perceptron, Kreon) Upgrade of measuring accessories; About us - Contacts - Catalog - Application - Service - Vacancies Saint Petersburg 2015 Equipment Demo Request Close