BELGIUM Retail & Leisure Let’s say you want to buy a sofa. Now imagine you can project a life-like version into your living room and view it from different angles. It’s obvious this will change the customer experience significantly. Augmented and virtual reality bridge the gap between physical and digital experiences. An omni-channel approach must have a consistent and very recognizable blueprint across all possible channels. The customer also expects faster service and delivery. The driving force for meeting all expectations is the deployment of an ERP that uses the Internet of Things (IoT). A more intelligent ERP will speed up inventory management, CRM and store management in a flash. The store will connect to my smartphone as soon as I walk in. Human sales employees will have more time to help you as they will be assisted by robots in refilling racks and applying labels. An increasing number of retailers are making the switch to a cloud-based ERP, which is not only more intelligent, but also faster, more scalable and safer. KMDA manages its customers efficiently thanks to Microsoft Dynamics CRM “Cegeka implemented the CRM very quickly. We did not run into any surprises and stayed well within budget. This application makes me happy." Ilse Van San - Sales Manager B2B, KMDA Read more Related Customer Testimonials The Antwerp Zoo and Planckendael digitize their internal communication KMDA The Antwerp ZOO and Planckendael cooperated with Cegeka to digitise their internal communication and prevent further fragmentation. Simplicity, reliability and readability are key for Ice-Watch ICE WATCH The production of Ice-Watches are now managed on a single integrated platform. NSI supported Ice-Watch with a tailored Microsoft Dynamics AX solution, Cegeka develops BORGinsole application to make custom insoles BORGINSOLE BORGinsole wanted an app to create perfect insoles. Podiatrists can use the 3D Sole app to design the ideal insole for any customer in just six mouse clicks. Read all testimonials Featured Solutions > User Experience Design > Microsoft Dynamics CRM > Digital Workplace > Digital Strategies Want more information about our offer? Get in touch © Cegeka | Terms & Conditions | Privacy policy | Cookie policy | Cookie Settings