visitation alert covid19 advisory about us services ABOUT US Home / About Us GET TO KNOW US Lakeland Hills Center has been serving the Polk County and the surrounding area for over 45 years. Our facility is located close to local hospitals. We provide post-acute services, rehabilitative services, skilled nursing, short and long term care through Physical, Occupational, and Speech Therapists; Registered and Licensed Practical Nurses; and Certified Nursing Assistants. This is complemented by Social Services, Activities, Nutritional Services, Housekeeping and Laundry Services. With over 120 years of combined experience, our staff of professionals is here to meet the needs of each and every patient and resident. Our post-acute services assist those transitioning from hospital to home. Our team of professionals will work with the physician to provide the level of care and services that will help each individual meet their goals for a successful discharge home. For those residents who can no longer be on their own and need long term care we offer general nursing and restorative services in a warm and home like environment. MORE MEET OUR MEDICAL DIRECTOR AND OUR CARE MANAGEMENT AND SUPPORT TEAM Dr. Mohammad Ibrahim, MD Susan Race, DON Jeff Strozier, NHA AHCA QUALITY BRONZE AWARD PROGRAM NATIONAL QUALITY BRONZE AWARD Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals. 2011 Award Winner MISSION Lakeland Hills Center provides coordinated, comprehensive services to meet the care needs of the individual resident and patient. The interdisciplinary team members will collaborate with residents, patients, families, and staff to develop an individualized plan of care for each resident and patient. We strive to meet or exceed our customers’ expectations each and every day, while promoting our core values: Communication, Compassion, Dignity, Empathy, Integrity, Pride, Respect and Responsiveness. VISION Lakeland Hills Center will endeavor to be responsive to the ever-changing needs of the communities we serve. We will facilitate resident, patient and family involvement and, by integrating into our community, we will be the provider of choice for long term care in our community. We will foster an environment that encourages learning and embraces diversity in order to support the professional growth and development of our staff members. © 2021