ABOUT CONRAIL NEWS & INFORMATION CONTACT US CONRAIL STORE PEOPLE SERVICE SAFETY SERVICE Customer Service Representatives Conrail Customer Service Representatives are available at the numbers below to provide information on local service conditions. North Jersey Area Customer Service Contact Number 1-800-456-3017 South Jersey/Philadelphia Area Customer Service Contact Number 1-800-456-3011 Detroit Area Customer Service Contact Number 1-800-456-5751 To contact the Customer Service Manager On-Duty, please call 1-856-231-6401. Note: Orders for empty freight cars are handled by the customer car distribution centers of CSX or Norfolk Southern, depending upon which railroad originates the movement. Customers should forward bills of lading to the origin railroad: CSX or NS. SERVICE ShipCSX / Pacesetter Customer Service Representatives Service Advisories Shipper Safety Handbook EMPLOYEE UPDATES Conrail encourages charitable giving by eligible employees. Through its Matching Gift program, Conrail provides support for eligible educational, health and human service, cultural, civic, environmental, and community organizations. LEARN MORE Home About Conrail Contact Us © 2021 Consolidated Rail Corporation. All Righs Reserved. Privacy Policy Terms of Use Website Management EffectiV

ABOUT CONRAIL NEWS & INFORMATION CONTACT US CONRAIL STORE PEOPLE SERVICE SAFETY SAFETY Crossings To report a grade crossing problem or emergency, please call (800) 799-0994. When you call, please make sure you have the following information available: Crossing # (Found in the blank white space in the below picture) Street Address Description of Issue SAFETY Community First Responders Security Crossings Environment Working on Conrail Property CONTINUING EDUCATION ASSISTANCE: Conrail offers a tuition assistance program for employees who want to further their education by taking courses in a business-related area. LEARN MORE Home About Conrail Contact Us © 2021 Consolidated Rail Corporation. All Righs Reserved. Privacy Policy Terms of Use Website Management EffectiV

ABOUT CONRAIL NEWS & INFORMATION CONTACT US CONRAIL STORE PEOPLE SERVICE SAFETY SERVICE Shipper Safety Handbook Railroad Customer Safety Handbook This book is an extension of our expanding efforts to put “Safety First” in all aspects of our operations. Please download and read this book to understand the many ways customers affect safe operations. We trust this book will help us to work closely together with our customers on all safety related matters. DOWNLOAD PDF SERVICE ShipCSX / Pacesetter Customer Service Representatives Service Advisories Shipper Safety Handbook EMPLOYEE UPDATES Conrail encourages charitable giving by eligible employees. Through its Matching Gift program, Conrail provides support for eligible educational, health and human service, cultural, civic, environmental, and community organizations. LEARN MORE Home About Conrail Contact Us © 2021 Consolidated Rail Corporation. All Righs Reserved. Privacy Policy Terms of Use Website Management EffectiV