Student loans College planning Credit cards Savings About Us icon-contact icon-log-in icon-search Investors Corporate governance Biographical information Carter Warren Franke, 64, Director since April 2014 Chair, Sallie Mae Professional Highlights: Managing Director, Head of Corporate Marketing, JPMorgan Chase & Co. - 2007 to 2013 Executive Vice President and Chief Marketing Officer, Chase Card Services - 1995 to 2007 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2014 to present Director, The Warfield Fund - 2007 to present Director, Saint Mary's School - 2014 to 2020 Director, Hobe Sound Community Chest - 2017 to present Director, Paul's Place - 2014 to 2017 Ms. Franke's leadership roles and experience in marketing and the banking industry enable her to contribute to the Board of Directors experience in the areas of marketing, business development, and financial services. Paul G. Child, 72, Director since April 2014 Former Office Managing Partner, Salt Lake City, Deloitte LLP Professional Highlights: Office Managing Partner, Salt Lake City, Deloitte LLP - 1995 to 2008; Professional Practice Director, Salt Lake City - 1989 to 1995; Audit Partner - 1983 to 2008; various positions - 1971 to 1983 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2009 to present Member, Board of Governors, Salt Lake Chamber of Commerce - 2002 to 2008 Director, Mountainwest Capital Network - 2002 to 2008 Director, United Way of Greater Salt Lake - 2001 to 2008 Mr. Child's leadership roles and experience in the accounting field enable him to bring to the Board of Directors experience in the areas of finance, accounting, financial services, and capital markets. Marianne M. Keler, 66, Director since April 2014 Attorney, Keler & Kershow PLLC Professional Highlights: Attorney, Keler & Kershow PLLC - 2006 to present Executive Vice President, Consumer Finance, Corporate Strategy & Administration, Sallie Mae - 2004 to 2006 Senior Vice President & General Counsel, Sallie Mae; President, Student Loan Marketing Association- 1997 to 2004 Vice President & Associate General Counsel, Student Loan Marketing Association 1990 to 1997; various other positions - 1985 to 1997 Other Professional and Leadership Experience: Director, Sallie Mae Bank — 2010 to present Board Chair, Building Hope (charter school lender) — 2004 to 2020 Board Chair, American College of the Mediterranean — 2018 to present; trustee since 2007 Board Chair, American University in Bulgaria — 2008 to 2014; trustee since 2001 Finance Committee Chair, EL Haynes Charter School Board of Directors — 2006 to 2012 Member, Georgetown University Board of Regents — 2009 to 2015 Founding Director, National Student Clearinghouse — 1993 to 2009 Directorship of other public companies: CubeSmart (NYSE: CUBE) - 2007 to present; Board Chair - 2018 to present Ms. Keler's legal background and experience in the student loan industry and with Sallie Mae bring valuable perspective to the Board of Directors in the areas of student and consumer lending, legal and corporate governance, and higher education. Mark L. Lavelle, 55, Director since April 2019 Former Senior Vice President, Commerce Cloud, Adobe Inc. Professional Highlights: Chairman and CEO, Deep Lake Capital — 2021 to present Senior Vice President, Commerce Cloud, Adobe Inc. — 2018 to 2019 Chief Executive Officer, Magento Commerce — 2015 to 2018 Senior Vice President, Product, eBay Enterprise — 2013 to 2015 Senior Vice President, Strategy and Partnerships, eBay, Inc. — 2012 to 2013 Senior Vice President, Strategy and Business Development, PayPal, Inc. — 2009 to 2012 Co-Founder and Vice President, Corporate Development, Bill Me Later, Inc. — 2001 to 2009 Other Professional and Leadership Experience: Director, Sallie Mae Bank — 2019 to present Director, Armada Inc — 2018 to present Director, Second Chance — 2008 to present Mr. Lavelle’s extensive experience developing and scaling businesses encompassing financial services, commerce, and information technology allows him to provide valuable insight to the Board of Directors in the areas of risk management, strategy, acquisitions and business operations. Ted Manvitz, 49, Director since March 2021 Former Executive Vice President and Chief Financial Officer, IHS Holding Limited Professional Highlights: Senior Advisor, IHS Holding Limited — 2019 to 2021; Executive Vice President and Chief Strategy Officer — 2018 to 2019; Chief Financial Officer — 2016 to 2018; Chief Investment Officer — 2013 to 2016; Chief Operating Officer — 2011 to 2013; Executive Director, Corporate Finance and M&A — 2010 to 2011 Managing Director, Arm Capital Partners — 2009 to 2010 Executive Director, J.P. Morgan Securities, Inc. — 2006 to 2009; Vice President — 2004 to 2006; Associate Vice President — 2002 to 2004 Other Professional and Leadership Experience: Director, Sallie Mae Bank — 2021 to present Non-executive director and Senior advisor, Cornerstone Capital Partners — 2020 to present Adjunct Faculty, American University — 2020 to present Mr. Manvitz’s extensive experience in the areas of strategic planning, senior executive management, operations, finance, mergers and acquisitions, and capital markets allows him to provide valuable insight to the Board of Directors in driving growth, building partnerships, and creating value. Jim Matheson, 61, Director since March 2015 Chief Executive Officer, NRECA Professional Highlights: Chief Executive Officer, National Rural Electric Cooperative Association - 2016 to present Principal in the Public Policy Practice, Squire Patton Boggs - 2015 to 2016 Member of the United States House of Representatives - 2001 to 2015 Founder of The Matheson Group - 1999 to 2000 Consultant, Energy Strategies, Inc. - 1991 to 1998 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2015 to present Service on the United States House of Representatives Energy and Commerce Committee - 2007 to 2015; Science Committee - 2001 to 2011; Financial Services Committee - 2003 to 2007; and Transportation and Infrastructure Committee - 2001 to 2007 Chief Deputy Whip for the Democratic Caucus of the United States House of Representatives - 2011 to 2015 Board Member, United States Association of Former Members of Congress - 2015 to present Director, United States Global Leadership Coalition - 2019 to present Mr. Matheson's extensive experience in public policy and financial services enables him to bring to the Board of Directors a valuable perspective in development of business strategies and on public policy and regulatory matters. Frank C. Puleo, 75, Director since March 2008 Attorney Professional Highlights: Attorney - 2006 to 2016 Co-Chair, Global Finance Group, Milbank, Tweed, Hadley & McCloy LLP, a law firm - 1995 to 2006; Partner - 1978 to 2006 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2013 to present Director, South Street Securities Holdings Inc. (f/k/a CMET Finance) - 2008 to present Director, Syncora Guaranty, Inc. - 2018 to present Director, Syncora Capital Assurance, Inc. - 2009 to 2017 Director, CIFC Corporation - 2006 to 2014 Directorships of other public companies: Apollo Investment Corporation - 2007 to present Mr. Puleo's background as a corporate and finance attorney enables him to bring analytical, legal, and financial insight to the Board of Directors in the areas of financial services, capital markets transactions, and corporate governance. Samuel T. Ramsey, 62, Director since November 2021 Former Chief Risk Officer for Chase, the consumer and small business organization within JP Morgan Chase & Co. Professional Highlights: Chief Risk Officer, Chase, the consumer and small business organization within JP Morgan Chase & Co. – 2011 to 2014 Chief Risk Officer, Ally Financial Inc. – 2007 to 2010 Chief Financial Officer, Global Corporate and Investment Banking, Bank of America – 2006 to 2007 Enterprise Credit and Market Risk Executive, Chief Risk Executive for Global Consumer and Small Business Banking, Enterprise Operational and Market Risk Executive, Bank of America – 2004 to 2006 Other Professional and Leadership Experience: Director, Sallie Mae Bank – 2021 to present Director, Chair of Audit Committee, member of the Compliance and Finance Committees, Ditech Holding Corporation – 2018 to 2019 Mr. Ramsey brings more than 30 years of experience in consumer and commercial banking, with expertise in risk management, finance, treasury, and the capital markets to the Board. Vivian C. Schneck-Last, 60, Director since March 2015 Former Managing Director, Global Head of Technology Governance, Goldman Sachs & Company Professional Highlights: Managing Director, Global Head of Technology Governance, Goldman Sachs & Company - 2009 to 2014 Managing Director, Global Head of Technology Business Development, Goldman Sachs & Company - 2000 to 2014 Managing Director, Global Head of Technology Vendor Management, Goldman Sachs & Company - 2003 to 2014 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2015 to present Advisor/Director, Portrait Capital Systems, LLC - 2015 to 2019 Advisor Director, Coronet - 2015 to present Director, Bikur Cholim of Manhattan - 2014 to present Directorships of other public companies: SCVX - 2020 to present Ms. Schneck-Last's strategic technology experience and background in technology governance in the financial services field bring valuable perspective to the Board of Directors in risk management and on a broad range of enterprise technology matters. William N. Shiebler, 79, Director since April 2014 Private Investor Professional Highlights: Private Investor - 2007 to present Chief Executive Officer of the Americas, Deutsche Asset Management (Deutsche Bank) - 2002 to 2007 President and Chief Executive Officer, Putnam Mutual Funds; Senior Managing Director, Putnam Investments - 1990 to 1999 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2010 to present Trustee, Buffalo Bill Center of the West in Cody, WY - 2007 to present. Elected as Vice Chairman and Chairman Elect - 2019; Chairman - 2020 Directorships of other public companies: Calamos Asset Management, Inc. - 2012 to 2017 OXiGENE, Inc. - 2002 to 2012 MasTec Inc. - 2001 to 2004 Mr. Shiebler's extensive experience in the financial services industry and with other public companies allows him to provide valuable insight to the Board of Directors in the areas of finance, portfolio management, and business operations. Robert S. Strong, 72, Director since April 2014 Former Managing Director, Chairman, Capital Commitments Committee, Bank of America Securities Professional Highlights: Managing Director, Chairman, Capital Commitments Committee, Bank of America Securities - 2006 to 2007 Managing Director, Portfolio Management, Bank of America Securities - 2001 to 2006 Executive Vice President, Chief Credit Officer, JP Morgan Chase Bank - 1996 to 2001 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2014 to present Director, Syncora Guaranty, Inc. - 2018 to present Director, Syncora Capital Assurance, Inc. - 2009 to 2017 Member, Financial Policy Review Board for the State of New Jersey - 2013 to 2016 Director, CamberLink Inc. - 2013 to 2016 Mr. Strong's extensive experience in the banking and financial services industries allows him to provide valuable insight to the Board of Directors in the areas of finance, risk management, portfolio management, and business operations. Jonathan W. Witter, 51, Director Since April 2020 Chief Executive Officer, Sallie Mae Professional Highlights: Chief Executive Officer and Director, Sallie Mae — April 2020 to present Executive Vice President and Chief Customer Officer, Hilton Worldwide Holdings — April 2017 to April 2020 President — Retail and Direct Banking, Capital One Financial Corporation — February 2012 to March 2017; President — Retail and Small Business Banking — September 2011 to February 2012; Executive Vice President — Retail Banking — December 2010 to September 2011 Chief Operating Officer — Retail Banking Group and President, Morgan Stanley Private Bank — 2009 to December 2010 Executive Vice President and Head of General Bank Distribution, Wachovia (now Wells Fargo & Company) — 2004 to 2009 Other Professional and Leadership Experience: Director, Sallie Mae Bank - April 2020 to present Mr. Witter's extensive background and significant leadership experience in the banking industry and his customer experience expertise allow him to provide business and leadership insight to the Board of Directors in the areas of banking, financial services, capital markets, business operations, and customer service. Kirsten O. Wolberg, 53, Director since November 2016 Chief Technology and Operations Officer, DocuSign Professional Highlights: Chief Technology and Operations Officer, DocuSign - 2017 to February 2021 Vice President, PayPal Separation Executive, PayPal, Inc. - 2014 to 2017 Vice President, Technology, PayPal, Inc. - 2012 to 2014 Chief Information Officer, Salesforce.com - 2008 to 2011 Other Professional and Leadership Experience: Director, Sallie Mae Bank - 2016 to present Director, Duco Technology Limited — 2020 to present Vice President, Corporate Technology, Charles Schwab & Co. - 2001 to 2008 Director, Year Up - 2008 to present Director, Jewish Vocational Services - 2014 to present Directorships of other public companies: Silicon Graphics International Corp. - 2016 CalAmp Corp — 2020 to present Dynatrace, Inc. — 2021 to present Ms. Wolberg's extensive experience in information technology for the financial services industry allows her to provide valuable insight to the Board of Directors in the areas of finance, information technology risks, and business operations. 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