imimobile is now part of Webex Learn more | About Cisco Products Solutions More Contact Google's Business Messages Search, discover, interact The easiest way to turn billions of searches by Android and iPhone users into conversations with your brand. Book a demo Talk to an expert Put yourself in front of your customers When people need something, they Google it. With Google's Business Messages, they can conveniently go from Search and Maps to messaging your business with a single tap of the screen. Deliver richer interactions Use rich carousels, cards, quick replies, photos, and more to create interactive, more engaging messaging experiences. Chatbots and customer service agents can use these features to deliver scheduling, support and even purchasing experiences that customers will love. It's easy for users to discover and start rich messaging Local search Local results appear for people who search for businesses and places near their location. Organic search Third-party Why Google's Business Messages? Improve experience Customers gain richer interactions that deliver a better messaging experience. Increase impact From sales enquiries to customer care, drive conversations that impact business success. Reduce costs Users can easily find and start messaging for customer care, there's no need to call. VIDEO imi connect Manage all your customer interactions and channels in one place with our enterprise CPaaS platform. From APIs and pre-built integrations to low-code tools, imi connect equips your organization with everything you need to create and optimize the communications journeys that deliver a better experience to every customer. Watch now Want to learn more? Blog What is Google's Business Messages and how to get started? Read now Blog Google's Business Messages: transforming sales & customer service interactions Read now Download Webinar: The future of CX: How third-party messaging platforms are shaping today's customer interactions Download Get started with Google's Business Messages Book a demo Talk to an expert Footer Products CIM suite imi connect imi connect developer sandbox imi connect video API imi connect APIs and SDKs imi assist imi notify imi campaign imi engage imi social Solutions Automotive Banking Gaming Government & public sector Healthcare Insurance Logistics Media & broadcasters Recruitment Retail Travel Telecommunications Utilities Customer service Employee communications IT & operations Marketing Business Messaging Apple Business Chat Business messaging Google's Business Messages Google Verified SMS RCS Business Messaging SMS Web RTC WhatsApp Business API Resources Learning Customer stories Developers Blog Company About us Investors Press releases Partners Terms | Privacy Policy | Cookies | Certifications | Careers Copyright © 2000 - 2021 IMImobile Limited | All Rights Reserved United Kingdom | Find us on: Twitter | LinkedIn This website is protected by Google reCAPTCHA | Privacy | Terms .st1{fill:none;stroke:#fff;stroke-width:3;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:23.3333}