SEARCH My account Stores Fairs & Events Contact Language English COLLECTION BUSINESS INSPIRATION BLACK FRIDAY My Cart Back Home Terms of orders and payment TERMS OF ORDERS AND PAYMENTS (EXCLUDING THE AMERICAS) ORDERING / TRANSPORT The minimum opening order value is EUR 3,500. The minimum order value for shipment is EUR 1,000 The minimum order value for deliveries without transportation charges is: - EUR 1,000 for deliveries to the Benelux; - EUR 1,500 for deliveries to Germany, Denmark and Austria; for deliveries below EUR 1,500 the charge is EUR 150; - EUR 2,500 for deliveries to France (except for Paris dept. 75), Italy, Switzerland, Spain, United Kingdom, Ireland, Portugal (postal codes < 7600), Sweden, Finland, Poland, Hungary and Czech Republic; for deliveries below EUR 2,500 the charge is minimal EUR 200; - EUR 3,500 for deliveries to Paris (dept. 75), Monaco, Alpine area, Portugal (postal codes > 7600), Latvia, Estonia, Lithuania, Romania, Slovakia, Serbia, Croatia and Slovenia; for deliveries below EUR 3,500 the charge is minimal EUR 200; - EUR 4,000 for deliveries to Norway; for deliveries below EUR 4,000 the charge is minimal EUR 200; - EUR 5,000 for deliveries to Bulgaria and Greece; for deliveries below EUR 5,000 the charge is minimal EUR 200. These terms exclude service orders. In case of shipment to islands (e.g. Sicily, the Greek Islands, Guernsey or Tenerife), the abovementioned transportation charges are subject to a surcharge. For countries outside the European Union (excl. Norway and Switzerland), the terms of delivery will be EXW (INCOTERMS 2010) Noordwijkerhout, The Netherlands. Upon request DAP terms will be quoted. Delivery conditions: - We only deliver to the curb at the delivery address and the items will be delivered packed on a pallet; - In case the delivery address is not accessible for an international truck (52.5 ft) a surcharge of EUR 75 will be applied; - For deliveries where a tail lift is required, a surcharge of EUR 50 will be applied; - For deliveries to a residential address, a surcharge will be applied; - Any changes for the delivery after the goods have been dispatched may lead to a delay and possible extra costs, which will be charged to you. ORDER ACCEPTANCE Eichholtz only accepts an order after having received full business details of the customer: - Trade name and, if applicable, VAT number - Delivery address - E-mail address - Company name - Invoice address - Telephone number(s) - Contact name - Opening hours PAYMENT - Payment can be made through a bank transfer or by credit card via the website. Cheques are not accepted. - Clients placing an order with a value of EUR 2,500 or more are eligible for a credit rating. Approval needs to be given by a credit insurance company. - Eichholtz reserves the right to request an advance payment. - When making payment always refer to the client number and order or invoice number. Warning: beware of phishing emails. Eichholtz will never provide new bank details by email. CUSTOMER SERVICE - For our General Terms and Conditions and Reseller Terms (Internet Policy): please see our website www.eichholtz.com. - For After-Sales service please contact service@eichholtz.com. - Please find our complete collection at www.eichholtz.com. - Some items in the product-range may have been discontinued, taken out of production and/or may be temporarily out of stock. COMPLIANCE Eichholtz warrants that it will supply Products that comply in full with the specification thereof, published on the Eichholtz website. In the event the Products need further certification, testing or type approval for your or your customer’s intended use in any particular country or countries, you must ensure these requirements are fulfilled and you will hold Eichholtz harmless from any and all claims and requests with respect to such additional requirements. TERMS OF ORDERS AND PAYMENTS FOR THE AMERICAS ORDERING / TRANSPORT The opening order value is USD 2,500 for orders to the The Americas. The reorder value is 750 USD. For local freight charges (EXW New Jersey) see Eichholtz Freight Program USA or CA (see Eichholtz Freight Program.pdf). For shipment to South America, transportation expenses will be charged separately. In case of shipment to islands, transportation expenses will be charged separately. Delivery conditions: - We only deliver to the curb at the delivery address and the items will be delivered packed on a pallet; - For deliveries where a tail lift is required and/or delivery to a residential address, a surcharge of USD 100 will be applied; - Additional unloading services can be provided at a surcharge. ORDER ACCEPTANCE Eichholtz only accepts an order after having received full business details of the customer: - Trade name and, if applicable, VAT number - Delivery address - E-mail address - Company name - Invoice address - Telephone number(s) - Contact name - Opening hours PAYMENT - Payment can be made through a bank transfer or by credit card via the website. Cheques are not accepted. - Clients placing an order with a value of USD 3,500 or more are eligible for a credit rating. Approval needs to be given by a credit insurance company. - Eichholtz reserves the right to request an advance payment. - When making payment always refer to the client number and order or invoice number. Warning: beware of phishing emails. Eichholtz will never provide new bank details by email. CUSTOMER SERVICE - For our General Terms and Conditions and Reseller Terms (Internet Policy): please see our website www.eichholtz.com. - For After-Sales service please contact service@eichholtz.com. - Please find our complete collection at www.eichholtz.com. - Some items in the product-range may have been discontinued, taken out of production and/or may be temporarily out of stock. COMPLIANCE Eichholtz warrants that it will supply Products that comply in full with the specification thereof, published on the Eichholtz website. In the event the Products need further certification, testing or type approval for your or your customer’s intended use in any particular country or countries, you must ensure these requirements are fulfilled and you will hold Eichholtz harmless from any and all claims and requests with respect to such additional requirement General General conditions Reseller terms Terms of orders and payment Privacy Cookie policy Digital policy Customer service Contact us US sales representatives Fairs and events Login - register Online payment Collection New arrivals Furniture Lighting Home accessories Our company About us The inspiration Our USP's Careers Disclaimer Facebook Twitter Instagram Pinterest Vimeo Youtube VAT NL8070.53.600.B01 | KVK 28060994 | © Copyright 2021 Eichholtz B.V. | All rights reserved.