Home About Us Patients Your Visit Services ELHT&Me Charity Working for Us Research News and media Privacy Policy / Cookie Policy Organisation policy Please consider: Data Protection Act (DPA) Freedom of Information Act (FOI) Information Governance Patient Confidentiality Technical details Forms We presently do not make use of forms on our website, but if we do use forms in the future we will make use of an available ‘forms module’ which has a number of built-in features to help ensure privacy. We will also aim to use secure forms where appropriate. Cookies We do not make use of cookies to collect any private or personally identifiable information. The technical platform of this website, concrete5 CMS, does use cookies solely to aid the proper technical functioning of the website. The cookies used by concrete5 CMS contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor. If you chose to, for any secure pages of this website, you can elect to save login information in a cookie to facilitate faster login to a private area of this site. A notification is given before any such cookie is dropped, and the process is ultimately within your control. Even where this is used, the cookie still contains minimal authentication information, and does not contain any private or personal data. Advanced areas of this site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information. Note also our statement on analytics software below – as analytics software also uses cookies to function. Data retention policy Our platform, concrete5 CMS, operates with a clear data-retention policy in order to comply with the Privacy Enhancing Technology guidance from the Information Commissioner. This means that data has predefined time limits for storage and is only retained by the system for as long as it is considered useful. Server statistics Like almost all websites, we have access to server statistics which provide aggregate statistics on bandwidth and server load. This load data is used to manage bandwidth effectively and for billing purposes. It is important for us to collect and monitor this information because we pay for a server bandwidth allowance and are liable for the costs of increases beyond our allowance. The server statistics are not designed to collect any individually identifiable information and the reports we receive are generally numerical and in graph format. Alongside the server statistics, our Content Management System, concrete5 CMS, collects information on: popular search terms used on the website, which we have access to in order to arrange our pages better; visitor path information, which we have access to for future design considerations; and download popularity (numerical by month), which we use to organise the file libraries better. Analytics Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package. What are cookies? Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookie policy In compliance with EU legislation, the following table lists the use of cookies on this web site: Cookie Name Purpose More information cookieconsent_status Keep track of whether or not you have clicked "Got it!" on the notice about cookies on this website, so that it doesn't keep appearing when you load a page. Google Analytics _utma _utmb _utmc _utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google CONCRETE5 This cookie is used by the website's CMS (Content Management System) to track if the user is a public guest or is logged in to an account on the website. This cookie is not used for any other purpose. contrast-mode Keeps track of which colour contrast mode you are using, if you have clicked any of the options in the accessibility toolbar. saveFontSize Keeps track of which font size you are using, if you have clicked any of the options in the accessibility toolbar. googletrans Keep track of which language has been selected from the Google Translate tool. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. Was this page helpful? Our Accessibility Statement View our current vacancies and read about working with us Read about our Media service and Communications Team Click here to Contact Us Show accessibility tools