Search Returns & Exchanges Please note, due to reasons outside of our control we are currently experiencing a delay processing returns. If you have returned an item, it will be processed on or after 23rd August 2021. Thank you for your patience. We endeavour to make returning or exchanging an order as easy as possible for our clients. We offer free returns on all La Perla purchases. The standard delivery fee will be refunded on return of the whole order. Items can be returned or exchanged within 28 days of delivery for all full price items and within 14 days of delivery for outlet or sale items, provided that return conditions specified below are met. We advise that you check your order upon receipt. If there is an issue, please contact our customer support. We can not accept returns 28 days after you have received the items. 1. Log in and create a return Log into your account and go to 'Order History'. Select the order and item(s) you wish to return. Guest users, please contact customer services. We use cookies (and other similar technologies) to collect data to improve your shopping experience. By using our website, you're agreeing to the collection of data as described in our Privacy Policy. Settings Reject all Accept All Cookies select your shipping destination Antigua and Barbuda Australia Austria Bahamas Barbados Belgium Bermuda Brazil British Virgin Islands Bulgaria Canada Cayman Islands Chile Colombia Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland France Germany Greece Guernsey Hong Kong SAR Hungary Iceland India Indonesia Ireland (Republic of) Israel Italy Jamaica Japan Jersey Korea (South) Latvia Lithuania Luxembourg Macau SAR Malaysia Maldives Malta Mauritius Mexico Micronesia Monaco Netherlands New Zealand Norway Pakistan Peru Philippines Poland Portugal Qatar Romania Russia Saudi Arabia Singapore Slovak Republic Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Region Thailand Turkey Ukraine United Arab Emirates United Kingdom United States Vietnam Currency Afghani Algerian Dinar Argentine Peso Armenian Dram Aruban Florin Australian Dollar Azerbaijanian Manat Bahamian Dollar Bahraini Dinar Baht Balboa Barbados Dollar Belarusian Ruble Belize Dollar Bermudian Dollar Boliviano Brazilian Real Brunei Dollar Bulgarian Lev Burundi Franc Canadian Dollar Cape Verde Escudo Cayman Islands Dollar CFA Franc BCEAO CFA Franc BEAC CFP Franc Chilean Peso Colombian Peso Comoro Franc Congolese Franc Convertible Mark Cordoba Oro Costa Rican Colon Croatian Kuna Cuban Peso Czech Koruna Dalasi Danish Krone Denar Djibouti Franc Dobra Dominican Peso Dong East Caribbean Dollar Egyptian Pound Ethiopian Birr Euro Falkland Islands Pound Fiji Dollar Forint Ghana Cedi Gourde Guarani Guinea Franc Guyana Dollar Hong Kong Dollar Hryvnia Iceland Krona Indian Rupee Iranian Rial Iraqi Dinar Israeli Shekel Jamaican Dollar Jordanian Dinar Kenyan Shilling Kina Kip Kuwaiti Dinar Kwacha Kwanza Kyat Lari Lebanese Pound Lek Lempira Leone Liberian Dollar Libyan Dinar Lilangeni Loti Malagasy Ariary Malaysian Ringgit Mauritius Rupee Mexican Peso Moldovan Leu Moroccan Dirham Mozambique Metical Naira Nakfa Namibia Dollar Nepalese Rupee Netherlands Antillean Guilder New Belarusian Ruble New Romanian Leu New Taiwan Dollar New Zealand Dollar Ngultrum North Korean Won Norwegian Krone Ouguiya Pa’anga Pakistan Rupee Pataca Peso Uruguayo Philippine Peso Pound Sterling Pula Qatari riyal Quetzal Rand Rial Omani Riel Rufiyaa Rupiah Russian Ruble Rwanda Franc Saint Helena Pound Saudi Riyal Serbian Dinar Seychelles Rupee Singapore Dollar Sol Solomon Islands Dollar Som Somali Shilling Somoni Sri Lanka Rupee Sudanese Pound Surinam Dollar Swedish Krona Swiss Franc Syrian Pound Taka Tala Tanzanian Shilling Tenge Trinidad and Tobago Dollar Tugrik Tunisian Dinar Turkish Lira Turkmenistan New Manat UAE Dirham Uganda Shilling US Dollar Uzbekistan Sum Vatu Won Yemeni Rial Yen Yuan Renminbi Zambian Kwacha Zimbabwe Dollar Zloty