Toggle menu Managed Services IT issues, errors, and breaks can seriously disrupt business continuity. An IT support services contract that incentivizes your provider to actually prevent your IT systems from breaking is far more superior to fixing them after they break. SIGMA IT offers you the Managed Services approach, which ensures that your systems staying in full operational excellence is not only in your best interest, but also ours. With Managed Services, we help you manage, maintain, and fix your IT systems and functions, and provide you with personnel to augment and support your current staff Service Formats Our Managed Services Offerings come in one of these formats: Operation Management Delegate functions of your IT to trusted professionals and with established vendors and OEMs. You focus on running your business, and leave running your IT to us. Service Level Agreement: Our SLA lets you set the bar for the urgency and criticality of response in your IT components. SLAs can be completely customized to suit your needs, Our off-the-shelf offerings include: 24X7 or 8X5 formats, with either onsite or offsite support, or both. Staff Augmentation We offer you Staff Augmentation services, which allow you to make use of high-caliber IT resources for the interval you need, whether it’s a short-term or long-term engagement, onsite or remotely. Ticket-Based Support If your IT support needs are minimal, we offer you a fixed number of tickets that you can use per year. This retail-like model allows you to tailor the services you avail yourself of according to your historical and estimated annual demand. You don’t want to lose business continuity… We don’t want to lose support engineer hours. Let SIGMA IT make sure your systems are always in top condition, so neither of us have to worry about it. CONTACT US NOW DON'T MISS OUT! Subscribe To Newsletter I consent to SIGMA-IT collecting my email address. Privacy Policy Stay Updated EGYPT KSA QATAR UAE GERMANY Al-Seraj Mall, Building 1, Entrance 2, 10th Floor, Office 105, Nasr City, Cairo +20 2 227 04198 Sales-eg@sigma-it.net Partners | Privacy policy | Terms & conditions All Copyrights Reserved to SIGMA IT® 2019 We use cookies to ensure that we give you the best experience on our website. OkPrivacy policy

Toggle menu When it comes to managing IT for your business, you need an expert. That’s where we come in. A dedicated support team ready to take your questions and inquiries, either by our provided phone numbers & addresses, Website, Email, or even our social media. EGYPT KSA QATAR UAE GERMANY Al-Seraj Mall, Building 1, Entrance 2, 10th Floor, Office 105, Nasr City, Cairo +20 2 227 04198 Sales-eg@sigma-it.net DON'T MISS OUT! Subscribe To Newsletter I consent to SIGMA-IT collecting my email address. Privacy Policy Stay Updated EGYPT KSA QATAR UAE GERMANY Al-Seraj Mall, Building 1, Entrance 2, 10th Floor, Office 105, Nasr City, Cairo +20 2 227 04198 Sales-eg@sigma-it.net Partners | Privacy policy | Terms & conditions All Copyrights Reserved to SIGMA IT® 2019