RESIDENTIAL BUSINESS Account & Billing Customer Service Safety & Outages Efficiency & Green Options Who We Are PAY BILL SIGN IN OUTAGES Home Account-And-Billing Mybill Why is my bill higher than expected? There are many reasons for why your bill may be higher than planned for. We’re here to provide information that can pinpoint what could cause a higher bill. What has changed since your last bill? Seasonal Seasonal change not only brings a difference in temperature, but a difference in energy usage. High bills typically occur when the weather changes and the temperature outside varies greatly from the thermostat setting inside your home. Appliances & equipment Depending on the season, different appliances or equipment may be used. Things like space heaters in the garage, hot tub heating, electric saunas, extra fridges, pool pumps or AC units all can increase energy usage. Holidays & vacations With more people at home, changes in usage can be a result of more outlets being used to power electronics, heating or cooling throughout the day versus it being off during work or earlier days and longer nights of energy usage. How do I know what is impacting my bill? Seasonal usage Billing & payment Appliances & equipment Rates & schedules How do seasons impact my bill monthly? In winter, your heating system is the largest energy user in your home. As the weather gets cooler, the heating system operates longer, increasing your bill. The cooler the weather, the larger difference in your thermostat setting. Your home will be working harder to maintain the setting on your thermostat. Tip: Set your thermostat as low as comfort permits. Set it even lower when you are away or asleep. The lower the setting, the more savings. Use space heaters wisely. Operating a space heater can increase your bill. Limit your usage to help reduce your energy bill. Tip: Get rid of drafts. If you feel cold air coming in, warm air is escaping. Keep windows and doors closed, and use caulk or weather tripping to seal potential leaks. Winter Break & Holidays may also mean there are more people in the home for longer hours. Increase of outlets and electronics used can increase your bill. VIEW YOUR USAGE BILL NOTIFICATIONS Tools to help manage your bill Bill notifications Want to be notified when you're using more than you think? Setting up your bill alerts will let you know when your energy usage is trending higher than you're expecting, making sure your bill won't come as a surprise. SET UP YOUR BILL NOTIFICATIONS Ask an Energy Advisor The more energy-efficient your home becomes, the lower your bills can be. Talking to one of our Energy Advisors can help you find rebates and savings on energy efficiency upgrades to your living space. ASK AN ENERGY ADVISOR Keep an eye on your usage Your usage graphs can help you pinpoint why you're using more energy. Compare your energy costs and usage or take an online home energy analysis to get a personalized annual energy usage breakdown. VIEW YOUR USAGE Need payment assistance? Bill payment assistance We offer two programs that can provide funds to help you pay your bill or can help you with free home upgrades and repairs. SEE IF YOU QUALIFY Payment arrangements We understand there are times when it's more convenient to pay a bill in small payments. We're happy to make that arrangement with you. LEARN MORE Budget Payment Plan Want more predictable energy bills? Our Budget Payment Plan evens out your energy costs throughout the year. LEARN MORE JOIN OUR TEAM Apply today to join a team dedicated to service and excellence across Washington state. QUICK LINKS Contact us My account Start, stop or move Power outages Construction Savings and rebates Careers at PSE RATES News and notices Pending UTC filings Electric tariff Gas tariff Price summaries REP certification RESOURCE PLANNING Integrated Resource Plan Acquiring energy Electricity supply Hydro power Thermal power Wind power Solar power Natural gas supply Natural gas storage Energy imbalance market HYDRO LICENSING Baker River licensing Hydro licensing contact information Snoqualmie Falls licensing What is hydro licensing CONTACT US PRIVACY POLICY TERMS OF USE 2021 Puget Sound Energy. All rights reserved.