MENU Information Services Toggle Department Navigation DEPARTMENT NAVIGATION Home - Information Services Information Services - Administration Contact Phone / Address Position / Responsibility Matt Woods (562) 997-8605 (562) 997-8288 Fax Executive Director Brian Jackson (562) 997-8177 Administrator, Technology Support Services Information Services - Staff Contact Phone / Address Position / Responsibility Karen Derouso (562) 997-8345 Administrative Secretary Shawn Organ (562) 997-8232 Network Services Manager Rico Alonzo (562) 997-8364 Technology Service Delivery Manager Paul Garcia (562) 997-7507 Technology Field Operations Manager Kevin Young (562) 997-7548 Technology Field Operations Supervisor Mario Coffman (562) 997-7576 Technology Field Operations Supervisor Osvaldo Rios (562) 997-7574 Technology Field Operations Supervisor Patrizia Thompson (562) 997-8411 Senior Technology Support Representative The Technology & Information Services Branch (TISB) provides technology planning, implementation, support and integration for administrative and instructional sites. The Branch is divided in to these five functional areas: Help Desk - Main point of contact for all technology issues. The Help Desk can be reached 7:00 a.m. to 4:30 p.m. (except weekends and holidays) at x8411. Or email them at 'HelpDesk' in MS Outlook. Project Management - The PM group is responsible for projects which entail the design, installation, upgrade or relocation of technology systems. Data Center - Daily support and operation of the District data center and business applications such as LYNX (payroll). Network/Computer Support - Network, computer and printer technicians who perform the maintenance, support and installation of technology. Application Support - Develops and supports custom applications (FINSYS, LYNX) and the customization of commercial applications to support the business requirements of the District. Department Info Department Address 1515 Hughes Way Long Beach, CA 90810 Help Desk (562) 997-8411 Department Phone (562) 997-8345 Our Mission To support the personal and intellectual success of every student, every day. Building on Success Newsletter Subscribe and stay informed about school construction and renovation. Subscribe to the Newsletter Now Stay Connected Contact Us 1515 Hughes Way Long Beach, CA 90810 Phone: 562-997-8000 Legal Notices Website Accessibility Nondiscrimination Copyright © 2021 Long Beach Unified School District. ALL Rights Reserved. | Privacy