Submit Future Ready. Health & Care. The NHS is at the forefront of the digital revolution, from the 100,000 Genomes Project to the development of digital pathology, we have seen huge advancements in the way technology and digital services can support a better patient experience and improve clinical outcomes. This digital revolution will provide almost endless opportunities to harness new technologies and in doing so transform the way healthcare is delivered. However, this is not just about leveraging cutting edge technologies but is also about the fundamentals that need to be embedded, to ensure the cutting edge can flourish. The digital revolution is not just about far-reaching, blue sky innovation, but about a balanced mixture of the ordinary and the extraordinary. Contact Careers News Resources Privacy Policy Terms of Use Accessibility Statement Modern Slavery Statement Copyright © 2021 Block Solutions. All rights reserved. Company No: 05461477

Submit Our News 16th June 2021 Block’s NPS score is twice the industry average We are pleased to announce that we have achieved an NPS score of 85. “We are delighted that our clients rate us so highly and would recommend us to their colleagues. Our high NPS score is a major achievement that we are extremely proud of, reflecting our commitment to our clients and their commitment to us. Despite this high NPS score, Block isn’t slowing down. While these results are fantastic, we’ll continue working both internally and with our clients to deliver innovative, best-in-class services to help them achieve their goals.” Stuart Jones, Services Director at Block We’re driven by a belief in better, determined to deliver faster, and committed to working smarter so that technology works for you – as it can, as it should, and as your stakeholders deserve. Learn more about the Block Promise. What is the Industry average? A 2021 article published by Retently looked at average NPS scores by industry, split for B2B and B2C, with the Technology and Services sector averaging 39, so we are pleased to be significantly outperforming that benchmark. Here’s what some of our clients had to say: “The issue was picked up very quickly and handled very well. They brought in other relevant staff quickly to help resolve the issue.” Network Consultant at Oxford University Hospitals “Lee is a fantastic asset to Block, and has always provided me with a solution. Great service!” Senior Network Analyst, Nottingham University Hospitals What is NPS Score? The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of our clients to recommend our services to others. It’s used to gauge overall satisfaction and loyalty to our brand. Sign-up to our newsletter Contact Careers News Resources Privacy Policy Terms of Use Accessibility Statement Modern Slavery Statement Copyright © 2021 Block Solutions. All rights reserved. Company No: 05461477 This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. Find out more ACCEPT