info@millsmanufacturing.com | 1-828-645-3061 Home Products Services Industries Careers About Contact Mills Manufacturing Quality Policy You are here: Home / Mills Manufacturing Quality Policy QUALITY POLICY At Mills Manufacturing Corporation, quality is an integral part of our mission and core business values. These guide our actions to ensure that we deliver the highest quality products to satisfy our customers’ requirements. Our quality policy consists of our Mission, Values and Commitment to Continual Improvement. MISSION Building products that bring our troops safely to the ground 100% of the time. VALUES Respectful and valued relationships We constantly strive to build trusted, sustainable relationships with our people, customers, and suppliers because these are all vital to our long-term success. Teamwork We believe in collaboration with strong teams for delivering the right results. Empowerment and accountability We will continually drive accountable authority through all levels of the organization in order to achieve our business goals. Total honesty with high integrity We conduct ourselves with integrity at all times. Excellence in execution with continuous improvement We will ultimately achieve our financial results and build loyal customers with superior execution in every aspect of our business. Community Involvement As a locally owned employer, Mills is committed to giving back to the community. COMMITMENT TO CONTINUAL IMPROVEMENT Mills Manufacturing Corporation is committed to being the world’s most trusted leading manufacturer of military parachutes by investing in our people and processes in order to best deliver a balance of quality, reliability, and price that meets the needs of our customers. To fulfill our ambition of being a recognized industry leader, we are committed to continually improving the following to meet our mission: Planning We focus on strategic planning to ensure that the Quality Management System is fully maintained and quality objectives are established throughout the organization for those processes affecting the products being manufactured. These objectives are measurable and consistent with our goals of continually improving the quality of our products. People We invest in our employees’ development to promote and encourage employee participation and engagement throughout the organization. This is an essential element to maintaining our high quality standards. Process We continuously strive to improve our processes through lean manufacturing principles. Equipment We invest in machine automation where possible to reduce variation, defects, and waste. Materials We focus on building a strong and sustainable relationship with suppliers to ensure our products are manufactured with the highest quality materials. Environment We ensure our infrastructure and equipment are well maintained, which provides a safe, non-discriminatory workplace that promotes and encourages participation and engagement throughout the organization. MILLS MANUFACTURING ISO 9001 Certified info@millsmanufacturing.com PO Box 8100 | Asheville, NC 28814 Phone: 1-828-645-3061 Fax: 1-828-645-3065 Quality Policy PARACHUTE PRODUCTS Airborne Troop Parachutes Cargo Parachutes Deceleration Parachutes Extraction Parachutes Emergency Parachutes Additional Parachute Products SERVICES Parachute Manufacturing Contract Cut & Sew Manufacturing Military Cut & Sew INDUSTRIES SERVED Government & Military Commercial & Industrial International Customers © Copyright - Mills Manufacturing - Enfold Theme by Kriesi