Wir verwenden Cookies um Inhalte zu personalisieren und Zugriffe zu analysieren. / We use cookies to ensure you get the best experience on our website. Details Okay Solutions Blog Customers About Us Contact +43 1 3344044 Power Up Your Connections Get in Touch The link between people & technology Our Key Solutions link|that ECCO Artificial Intelligence for your voice channels: Experience telephony at the pulse of time with ECCO. link|that CUBE Your entire Contact Center from a single partner - the modular system for Softphone, CTI and Telephony. link|that PRISM Our AI solutions within PRISM offer you automated processing and evaluation of documents and images. Latest Articles from our Blog The most important KPIs for Call Centers A positive customer experience is important for retention and at the same time for the image of your company. 29. November 2021 Interview: Speech Recognition in Telephony Interview with Peter Kugler - long-time expert in this field and managing director of YouCon GmbH. 2. November 2021 Keyword Spotting: What new Opportunities are Opening up for Contact Centers? Keyword spotting on the telephony channel is a completely new and powerful tool. But what can it offer? 19. October 2021 What our Customers say link|that was able to link existing hardware and software systems for us in China, thereby both creating synergies and implementing the changeover smoothly. Thanks to the integration of the systems, the service employees now have a uniform user interface for managing all customer contacts. CHRISTIAN WITTLIF SENIOR PROCESS EXPERT About link|that Digital Transformation with Heart and Mind Our main focus is on efficient communication in and with companies, intelligent interfaces for high and cross-platform data availability, as well as user-friendly automatisms to facilitate everyday work. What makes link|that special? We attach great importance to communication. This applies not only to our solutions but also to the way we interact with our customers and partners. This leads to a multitude of outstanding projects and meanwhile more than two decades of experience in implementation. Case Studies Great Solution Expertise! In addition to our standard solutions, we also offer individual development and IT consulting. Our experienced employees have a wide range of options to meet individual needs and can support you without long decision-making processes. Get in touch now trusted by link|that solutions in use from leading brands Solutions link|that CUBE CTI link|that ECCO Voice link|that PRISM AI link|that PowerMeter Contact +43 1 33 44 0 44 contact@linkthat.eu Schmalzhofgasse 26 1060 Vienna, Austria Jobs Privacy Policy Imprint