Info and instructions Contact information Requests for quotations Loyal customers Subscribe to the newsletter! 0 products, 0,00 € Hae Bidding Brands Discovery point Sauna, fireplaces Bathroom Clearout Kitchen Heat, water Air Electric Lighting Yard Construction Decor Free time Frontpage > Info > Right of return Info and instructions TERMS OF DELIVERY AND CONTRACT Terms of delivery Delivery methods and costs Pickup from our warehouse Payment methods Delivery times and availability Right of return Product reviews CUSTOMER SERVICE Contact information Frequently asked Questions Gift certificate Warranty issues Installing products INFORMATION ABOUT TALOTARVIKE.COM For suppliers Open jobs Registry description Current affairs Customer feedback RIGHT OF RETURN Information about the right of return from Talotarvike.com when ordering! All products on our website have a normal 14-day return policy under the Consumer Protection Act. Returns are only possible if the product is completely resellable and free of defects, including packaging. Used products have no right of return. In addition, custom-made products or products customized for the customer have no right of return. We will indicate on a product-by-product basis if the product is an Order Product. When returning the product, always contact Talotarvike.com first for instructions. The products will be returned to the place indicated by Talotarvike.com. We do not refund returned products that do not fit, but the return is handled at the customer's expense. Products made to special order or otherwise customized for the customer will not be accepted as a return. Such are e.g. cables and pipes cut to size / sold by the meter to the customer's desired size. Returns are free of charge for the customer if they can be made in the usual way by post / parcel post. In the case of larger quantities of goods or heavier products, the customer is generally responsible for the return costs. Note! Most often e.g. all separately shipped products are those where the return cargo is the responsibility of the customer. Separate freight is always mentioned on the product page and in the shopping cart. If there are defects in the goods, the supplier is responsible for the cost of replacement or return. In these cases, please contact us as soon as we notice an error. The product must be in good condition when returned in its original packaging, so store the packaging, contents and any labels carefully. The purchase price and costs will be refunded within 14 days after the seller has received the product back and found it to be refundable. The right of return does not apply to business customers, except in cases where the product is defective. How do I return the product I received? So before returning, please make sure that The product you returned is intact and completely resellable incl. packaging and contents You have received the product within 14 days, ie the right of return is still valid The product is not an Order product and, for example, a product cut to a special size (these have no right of return) If these conditions are met, please email us to notify you of your return. Include in your notification at least the order reference number, the information of the product to be returned and the bank account number / IBAN to which the return amount can be refunded. We will usually respond to the message within 1-2 business days and you will receive more detailed return instructions on a case-by-case basis. Never send products as a return until you have received a return instruction from us and read it carefully! In principle, we do not accept products returned inappropriately, as they often cause a lot of investigation due to their incomplete information. If you are not sure if your product has a return policy or how to proceed, please contact us! PRODUCT GROUPS Sauna, fireplaces Bathroom Clearout Kitchen Heat, water Air Electric Lighting Yard Construction Decor Free time INFO AND INFORMATION Info and Company Presentation Frequently asked Questions Delivery methods and costs Pickup point (Tuusula) Delivery times and availability Payment methods Right of return Warranty Customer service contact information Gift cards LOYAL CUSTOMERS log in Become a regular customer my own account Subscribe to the newsletter Talotarvike.com on Facebook Talotarvike.com on Twitter Talotarvike.com on Google+ give feedback Customer service Talotarvike.com - When you build or renovate. © 2005 - 2017 M&M Visions Oy