OUR COMPANY NEWS CONTACTS ZANELLI CUSTOMER CARE In an ongoing effort to provide the best quality product and service, Zanelli is recently improving and renovating his service team for standing out the customer care. Our new support e-mail address (support@zanelli.com) provides a new ticketing system allowing complete traceability of whole Zanelli service management, which starts from customer request and goes until service ends. Due to critical global current circumstances caused by pandemic, we have started specializing our technical team to assist customers via dedicated telematics tools exploiting augmented reality technologies (www.acty.com) and remote connections (www.teamviewer.com) as for emergency assistances as for commissioning of brand new machines. Our After Sales team of experts have the capability to connect to Zanelli equipment all around the world and help our customers diagnose any problems with the machines through a simple APP available for Windows, Android and Apple systems. As well as, to take full advantage of the potential of our machines and systems, and also completely understand their functions and features, we organize seminars and technical courses both on site (at Zanelli offices or at client companies) and remotely through webinars. Furthermore, the integration of a remote assistance module in our machine range that simplifies and speeds up remote operations, guarantees continuous productivity and with this we can bring ease to our client list that no matter where you are in the world you can count on Zanelli for fast and reliable service. We decided in installing of primary brands in ensuring high quality construction and a widespread availability of the components most subject to usury and in addition we look further in assisting our customer needs worldwide Zanelli has two strategically placed subsidiaries, one in Monterrey, MX and Miami, FL. In Zanelli our customers are more than extended relationships, they are our main commitment. We are always looking for ways close the distances between us and our customers providing top notch service and immediate telephone support with a staff of experienced engineers, always ready to assist customers by supporting them for any specific needs. Zanelli advices to take advantage of a scheduled maintenance service on machines and systems in order to keep the equipment always performing. Mail to support@zanelli.com for booking your next maintenance service. Search Category News ZANELLI S.r.l. offers a professional after-sales assistance service, internationally appreciated, thanks to our specialized technicians staff and adequate instruments. COOKIE POLICY | PRIVACY POLICY NEWSLETTER Fill out this form to subscribe to our Mailing List and receive our Newsletter! SIGN UP TO OUR NEWSLETTER USEFUL LINKS OUR COMPANY NEWS CONTACTS ZANELLI CUSTOMER CARE OUR MACHINES TURBODISPERSERS SINGLE SHAFT MIXERS AND DISPERSERS WITH TWO INDEPENDENT SHAFTS MIXERS AND DISPERSERS WITH THREE INDEPENDENT SHAFTS PLANETARY MIXERS AND DISPERSERS MIXERS EXTRUSION PRESSES MACHINES LOCATIONS IN THE WORLD ZANELLI S.r.l. Headquarter Via Giuseppe di Vittorio, 4/6, 43044 Collecchio (PR) ITALY ZANELLI S.r.l. Carpenter Via Giuseppe di Vittorio, 53, 43044 Collecchio (PR) ITALY ZANELLI S.A. de C.V. Mexico Location Avenida Madrid 1006 Col. Puerta De Las Mitras, 66367 Santa Catarina, NUEVO LEON • MEXICO ZANELLI USA Corp. United States Location 2385 N.W. 70Th Ave. Unit A11 33122 Miami • FLORIDA USA © 2020 Zanelli S.r.l. | P.I. 01841030347 | REA Parma Nr.182377 | Made with by THE BUBBLE COMPANY, WEB AGENCY Notice We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. You can consent to the use of such technologies by closing this notice. Learn more and customize Accept ×