twitter facebook linkedin youtube instagram flickr search Menu Safe and Well visits are an important part of our prevention activity. They enable us to advise and educate on safety at home, with a particular focus on our most vulnerable residents. Scroll down to learn more. British Sign Language (BSL) is available for areas of this page. Look out for the icon above in each section! what's involved? who are they for? how to book BSL Video Safe and Well visits involve much more than just fitting smoke detectors. Our visits are carried out by operational firefighters, based at our 38 community fire stations, and usually take around an hour. We know there are strong links between health, well-being and lifestyle choices and the risk of fire. This is why, with the residents’ permission, we cover a range of topics with a link to fire risk, including: smoking, alcohol, medication and drugs mental health, dementia mobility including slips, trips and falls hoarding loneliness and social isolation healthy eating and lifestyles home security road safety A handbook complements the visits, providing vital fire safety information, general safety and health or well-being advice. A copy is left with the household, along with information on any actions or referrals/signposting made by the visiting crew. Other useful links! Carbon Monoxide Alarms | Professionals and carers | Home Safety BSL Video We prioritise and target our Safe and Well visits, with a focus on the most vulnerable people in our communities. Staff in our Home Safety Centre carefully assess each referral and identify people who most need the service. If you’re not eligible for a visit, we’ll send you a copy of our Safe and Well handbook, which is packed with great advice on safety in the home. You can also download the handbook by clicking on the link below. If you are experiencing issues with an alarm we have fitted for you, check out the short troubleshooting guide also below. And, don’t forget to check out our website’s safety pages! Safe and Well Booklet This booklet, which often accompanies our Safe and Well visits, contains a wealth of information on keeping your home, family and yourself safe. 3.0 Download Fire Angel Smoke Alarm Troubleshooting A short troubleshooting guide addressing some of the common concerns or issues with Fire Angel smoke detectors. 1.0 Download Other useful links! Carbon Monoxide Alarms | Professionals and carers | Home Safety BSL Video Find out if you qualify for one of our Safe and Well visits: Complete our form found below, and we’ll be in touch! Or you can call our team for free on 0800 389 5525 If you need an alarm for the hearing impaired, or have any special requirements such as British Sign Language, please use the form below and you can tell us on there. Our specialist team will then contact you. Fields marked with an * are required Let's get started Please select how urgent this Safe and Well visit is * Non-urgent, can be dealt with during office hours Serious matter - where life or property could be in danger Other useful links! Carbon Monoxide Alarms | Professionals and carers | Home Safety Join WMNow today WMNow is a free community messaging system that delivers up to date information from fire and partners direct to your inbox. From updates on fires, to local news and events, and safety advice, don’t miss out on information that’s important to you – sign up now at https://www.wmnow.co.uk/ WMNow helps keep thousands of people across the West Midlands up to date with regular community alerts. Language Translate: Selecteer een taal Nederlands Afrikaans Albanees Amharisch Arabisch Armeens Azerbeidzjaans Baskisch Bengaals Birmaans Bosnisch Bulgaars Catalaans Cebuano Chichewa Chinees (traditioneel) Chinees (vereenvoudigd) Corsicaans Deens Duits Esperanto Ests Fins Frans Fries Galicisch Georgisch Grieks Gujarati Haïtiaans Creools Hausa Hawaïaans Hebreeuws Hindi Hmong Hongaars Iers Igbo IJslands Indonesisch Italiaans Japans Javaans Jiddisch Kannada Kazachs Khmer Kirgizisch Koerdisch Koreaans Kroatisch Lao Latijn Lets Litouws Luxemburgs Macedonisch Malagasi Malayalam Maleis Maltees Maori Marathi Mongools Nepalees Noors Oekraïens Oezbeeks Pashto Perzisch Pools Portugees Punjabi Roemeens Russisch Samoaans Schots Keltisch Servisch Sesotho Shona Sindhi Sinhala Slovaaks Sloveens Soendanees Somalisch Spaans Swahili Tadzjieks Tagalog Tamil Telugu Thai Tsjechisch Turks Urdu Vietnamees Wels Wit-Russisch Xhosa Yoruba Zoeloe Zweeds Mogelijk gemaakt door Translate Privacy, terms, data and cookies Website Privacy Policy | Cookie Policy | Organisational Privacy Policy | Website Terms and Conditions © West Midlands Fire Service Corporate Communications 2019 twitter facebook linkedin youtube instagram flickr ACCESSIBILITY