HomeFrequently Asked Questions Choosing The Right Bed How Do I Choose The Right Mattress? Choosing the correct mattress is no easy task. The marketplace is flooded with options and gimmics to try to lure you in for products that are usually more hype than substance. Here at Gardner we try and simplify the process by covering the essentials and not overwhelming customers with multiple versions of the same thing. Finding the right fit, unfortunately, is not an exact science but through a short conversation we will be able to get you in the right direction very quickly. What Is The Importance Of A Box Spring? Not unlike the foundation of a house, a box spring will determine how a mattress wears and sometimes how it feels. A poorly supported or worn down box spring will drastically reduce the life of a new mattress. We use two different types of products to support our mattresses. A real coil, flexible box spring is used with our Lace-Tufted and Quilted lines. This unit enhances the feel of those lines because or their firmness the box spring flexes with the mattress. A superior steel grid, non-flex foundation is used with our other lines to ensure the best support over the life of the mattress. What If I Don’t Like My Choice Of Mattress? You have a 90 day trial period. We are glad to exchange your bedding (for a delivery charge) for something better suited to your needs. We do offer a full refund, less delivery charges, plus an additional charge to pick up merchandise on purchases that are not satisfactory for any reason. This refund is only valid through the initial trial period of thirty days and custom bedding does not apply. All accessory purchases including, but not limited to; pillows, sheets, mattress pads, etc., are final. What Are Your Mattresses Made Of? We tend to use high-quality materials, including cotton, wool, horsehair, and Talalay latex. Cotton and wool are more common mattress materials, but are still water-resistant, microbe-resistant, and naturally fire resistant. Horsehair is a luxury material featured prominently in our Organic Luxe Mattress for a smooth and silky feel. Latex, the primary material in our Organic Harmony mattress, is completely mold-resistant and will not provoke allergic reactions. We source our materials as organically as possible without harmful chemicals to provide an anxiety-free, restful night of sleep. How Often Should I Replace My Mattress? The average lifespan of a mattress is between seven and ten years, but a lot depends on the quality of the mattress, the care you provide your mattress, and the level of craftsmanship that produced it. However, some mattresses might reach their end even earlier than that. Look for sags or lumps more than two inches deep or high, because those are signs that the mattress has become too old. Thanks to Gardner’s pre-compressed upholstery, our mattresses are designed to live longer so you can sleep soundly for years to come. How Can I Protect My Mattress? The first step is to make sure your bedframe properly supports your mattress. The wrong support might encourage more sags and lumps or may leave the mattress vulnerable to breaks or early wear. Speak with us for the best advice on what support your mattress might need. Purchasing a mattress protector will improve the mattress’s water resistance, reducing anxieties about spills or accidents. It will also keep natural body oil and sweat off the mattress, which will help preserve the life of the mattress and make it even harder for dust mites to infest your resting place. You should also make sure you regularly wash your linens, removing any bacteria and dust mites that may be hiding in your bed. And this should go without saying, but you should never jump on your bed. How Should I Clean My Mattress? Vacuuming the surface of the mattress every few months with a hose will pick up quite a few pests or dust particles that may have accumulated. Depending on the material of the mattress you select, we may have advice on how to best remove stains. How Often Should I Flip Or Rotate My Mattress? Flipping and rotating your mattress is key to getting the most out of your mattress for as long as possible. You should flip or rotate your mattress every 3 to 6 months, or whenever you detect a sag or lump developing. What Sizes Do You Offer? We offer the full range of industry standard sizes, but we also make custom sizes on request to fit whatever frame you might have. Contact us today to find out more! Search RECENT POSTS How to Reduce Motion Transfer in Bed Flipping a Mattress What to Expect When You Buy a Mattress at the Gardner Mattress Showroom New Gardner Mattress Products Gardner Mattress COVID Update ADDRESS: Gardner Mattress 254 Canal Street Salem, MA 01970 PHONE: 1-800-56-GARDN 1-800-564-2736 EMAIL: info@gardnermattress.com CONNECT WITH US EXPLORE Traditional Collection The Natural Sleep Collection Frequently Asked Questions Our Story Showrooms CUSTOMER SERVICE Contact Us Warranty Delivery Options Sitemap SHOWROOMS Salem Woburn Newton PAYMENT METHOD MAJOR CREDIT CARDS ACCEPTED © 2021 GARDNER MATTRESS