Open mobile search Open mobile menu Services for you Change the counter Change the counter We are responsible for your meter: even if you change who sells you the gas, we will remain by your side to guarantee the continuity of the service. As distributors, in addition to bringing the gas to your home, we are also the owners of the appliance that detects its consumption and the contact persons for each activity related to it, such as reading, any malfunctions, breaking, moving, removing ... As requested by the Energy, Networks and Environment Regulatory Authority (ARERA) in December 2013 (n.631 / 2013 / R / gas), we are working on a plan to replace all the old meters with new generation electronic meters. Replacing your meter is an obligation, it is not possible to refuse. It derives from a regulatory obligation of ARERA, aimed at renewing the gas meter fleet. The replacement of the meter does not in any way change the contractual relationship you have with your sales company. Why it is worth changing the meter With your new electronic meter it will be possible to: activate remote reading, thus avoiding the obligation to be physically at home for reading receive bills based on real consumption from your supplier, avoiding the use of estimates for billing consumption and consequent adjustments record consumption data and therefore have greater control of consumption view their consumption and therefore develop greater awareness check the correct functioning and safety status of the meter, thus preventing any malfunctions or breakdowns Once the remote transmission of the readings has been activated, you can also access information on your gas consumption by connecting, after registration, to the portal https://clienti.italgas.it/clienti/login.action Replacement plan See how we are progressing with the change of meters Do you need to contact us? Call our Customer Service LAST UPDATED FRI JUN 08 15:19:52 UTC 2018 Consent to the use of cookies. Italgas uses cookies on this site to ensure effective navigation. This site also uses third party cookies. The cookies used cannot identify the user. For more information on the cookies used and how to delete them, click here . By continuing to browse this site, you consent to the use of cookies. Follow on Linkedin Follow on Twitter Follow on Instagram Follow on Youtube Group sites Sales company Contacts and Locations Supplier Portal Legal notices Privacy Sitemap © 2018 Italgas SpA VAT number 09540420966