About us Play & Compete Major Events Workforce & Venues search Join Login Need to get in touch? Our aim is to answer your questions as quickly as possible. With that in mind, we have a comprehensive set of Frequently Asked Questions so before you do get in touch, please see our FAQs which will hopefully answer your question in the first instance. View Help & FAQs You can also find updates on any vital information or issues the LTA is currently experencing to the right of this webpage, so please look there as it may answer your question. If you are unable to find the answer you need in our FAQs, we have developed a contact form which is designed to gain as much information as possible from you about your enquiry, as this will help us answer you as quickly and thoroughly as we can. Please follow this link to use the contact form. *Please note: The Customer Support Team are here to support with enquiries between the hours of 0900 – 1700 Monday to Friday. Our Current Average response time is 1 working day, however at times it may take us up to 3 days to respond depending on the nature of your enquiry. Please note that other departments may take longer to respond. Safeguarding concerns To report a safeguarding concern to the LTA, please click here. If someone is in immediate danger, please call the police on 999. If you'd like to speak to someone outside of office hours, you can call the NSPCC on 0808 800 5000. If you have a non-safeguarding concern or complaint, please review our customer guidance to understand the best way to get support. If you have a query not related to a safeguarding concern (i.e. courses or criminal record checks) then please use the contact form. *Please note: The Customer Support Team are here support with enquiries between the hours of 0900 – 1700 Monday to Friday. Tennis Scotland and Tennis Wales For queries relating to LTA Advantage (membership), ClubsSpark migration and LTA major events please use the contact form here. If you have a specific enquiry about Tennis Scotland or Tennis Wales, please find the contact information below. Tennis Scotland Tennis Wales Stirling Airthrey Castle Hermitage Road Stirling FK9 4LA info@tennisscotland.org Cardiff Francis House No 2 Drake Walk Waterfront 2000 Cardiff CF10 4AN tenniswales@tenniswales.org.uk ITF World Tennis Number FAQs How have Numbers been calculated? Why does someone who had the same rating as me have a different Number? Why are my County or District League Results missing? Will I be able to appeal my ITF World Tennis Number if results are missing or incorrect? Where and how can I submit results for the World Tennis Number? Head to our Help Centre and find more World Tennis Number frequently asked questions. Ongoing IT Issues Please see here for all ongoing IT issues and what to do if these affect you. These currently include: - CPD Coach Credits - LTA Youth Coach Foundation Training - Level 1 Coach Accreditation - CMS Live Updates - Clubspark account migration information change Back to top Careers Help & FAQs Official Partners Privacy Policy Modern slavery statement LTA Website Terms & Conditions Site Map Follow us Lead Partner LTA Official Partners LTA Official Supporters © Copyright 2021 LTA Operations Limited Site MapPrivacy & CookiesTerms & Conditions Our website uses cookies Close By continuing to use this site you are agreeing to our use of cookies. Find out more by viewing our Privacy Policy