Change language to English Change language to Cymraeg Find out more information regarding our For Investors Our Facebook Page (Opens in New Window) Our Twitter Page (Opens in New Window) Our Instagram Page (Opens in New Window) Our LinkedIn Page (Opens in New Window) Our Youtube Page (Opens in New Window) Smell Gas? 0800 111 999 Open Menu Open search pop-up to search site Coronavirus Keeping our customers and colleagues safe We're prepared to face the challenge of Covid-19 Coronavirus Find out more YOUR GAS EMERGENCY AND PIPELINE SERVICE Read more about Gas Emergencies Read more about Get Connected Read more about Gas Pipe Upgrades Read more about Safe & Warm Read more about Dial before you DIG What's happening in your area Enter your postcode: Search your postcode Our promise to you Our core business at Wales & West Utilities is the safe and secure transportation of gas across our distribution network throughout Wales and the south west of England. This involves connecting new customers, maintaining and replacing gas pipework, and responding to gas emergencies. With a gas network of more than 35,000km of mains, we transport gas to the homes and businesses of 2.5 million consumers across a geography covering 1/6th of the UK, serving a population of more than 7 million people. We'll keep you Safe & Warm Our ambition is to deliver outstanding levels of gas safety, reliability and customer service so that we are trusted and valued by the millions of people we serve every day. Whilst much of our gas network is underground and out of sight, our services play a central role in the daily lives of all our customers. Whether it’s a safe and reliable gas supply for heating your home, making the family dinner or for a nice hot bath, we understand how important it is for our services to be there when our customers need them. Read more content on this page Latest news & events Wales & West Utilities urges young people to be CO aware this Carbon Monoxide Aw… News 22/11/21 Wales & West Utilities is using this year’s Carbon Monoxide Awareness Week to launch a campaign that… Gas upgrade work completes in Barry ahead of schedule News 22/11/21 Wales & West Utilities has completed its work in the Park Crescent area of Barry ahead of schedule. £125,000 gas upgrade to begin in Blackwood News 19/11/21 Wales & West Utilities is starting work to upgrade gas pipes in the Pengam area of Blackwood. View all news & events Meet Frank & Annie! Meet Frank & Annie - they'll give you advice on what to do if you smell gas and how to protect yourself from the dangers of the silent killer - Carbon Monoxide. Accreditations & awards Wales and West Utilites Company Reports Customer Services About us Our Company Our Responsibilities Services Gas Emergencies Dial before you DIG Get connected Gas Pipe Upgrades In your area News and Events Blog Media Centre FAQs Accessibility Legal Cookies For Investors Modern Slavery Statement Contact us Emergency 24 hour gas escape 0800 111 999 General enquiries 0800 912 2999 Wales & West Utilities Limited Wales & West House Spooner Close Celtic Springs Coedkernew Newport NP10 8FZ Our Facebook Page (Opens in New Window) Our Twitter Page (Opens in New Window) Our Instagram Page (Opens in New Window) Our LinkedIn Page (Opens in New Window) Our Youtube Page (Opens in New Window) Change Language English Site by Mentor Digital We use cookies to make sure our website works properly and its secure. You can choose the types of cookies that can be activated on the site by clicking “Cookie Settings”. If you continue to use the site and have not made a choice, only Strictly Necessary Cookies will be enabled. By clicking “Accept all cookies” you consent to all cookies being active. You can manage your cookie preferences at any time by visiting our cookie policy page Read our Cookie Policy Cookie Settings Accept All Cookies