FINAL CUSTOMER INSURANCE Anyone who uses methane gas or other type of gas supplied through urban distribution networks or transport networks, even occasionally, automatically benefits from insurance coverage against gas accidents, pursuant to resolution 223/2016 / R / gas of the '' Regulatory Authority for Energy, Networks and the Environment. The insurance coverage is valid throughout the national territory; it excludes: a. end customers of methane gas other than domestic customers or domestic condominium customers equipped with a meter of class higher than G25 (the meter class is indicated in the bill); b. consumers of methane gas for motor vehicles. The guarantees given concern: civil liability towards third parties, fires and accidents, which originate in the systems and appliances downstream of the gas delivery point (downstream of the meter). The insurance is stipulated by the CIG (Italian Gas Committee) on behalf of end customers. For further details regarding the insurance coverage and the forms to be used for reporting a possible claim, the Energy Consumer Desk can be contacted on the toll-free number 800.166.654 or using the methods indicated on the website https: // www. arera.it/it/index.htm CONTACTS - toll-free number 800.166.654 : Consumer Desk of the Single Buyer for information relating to insurance coverage. - toll-free number 800.92.9286 for: assistance in completing the accident report form (MDS); information on the status of an insurance case opened following a previous claim report; forwarding of complaints on the progress of the damage settlement process. This number is active from Monday to Thursday 09: 00-12: 00 from 14:00 to 16:30. Friday from 09:00 to 13:00. The service is suspended at certain times of the year, generally coinciding with holidays or holidays. For requests for assistance in completing the MDS form or for information on the status of open cases: assigas@cig.it; fax: 02 720 016 46. - http://www.cig.it/assricoltura/ ATTACHMENT • Form for reporting an accident Via Savoia 43/47 00198 Rome VAT number 06832931007 REA RM-993254 COMMERCIAL AREA LIGHT AND GAS TAX BENEFITS EARTHQUAKE TRANSPARENT BILL CONTACTS MEDIA CUSTOMER AREA INSTITUTIONAL AREA WHO WE ARE GOVERNANCE INVESTORS PARTNERS AREA CONSUMER RIGHTS LEGAL NOTICES GET SOCIAL GROUP SITES GALA CHINA GALA ENGINEERING Legal notices We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settings ACCEPT This site or third-party tools used by this make use of cookies necessary for its operation and useful for the purposes described in the cookie policy. By closing this banner, scrolling this page, clicking on a link or continuing to browse otherwise, you consent to the use of cookies.Continue