MENU ABOUT US A Message from Pierce Transit CEO Mike Griffus Pierce Transit is proud to serve our community as Pierce County’s local public transportation service. In 2019 we provided more than 9 million rides to people headed to work, medical appointments, entertainment, grocery shopping, visits with friends and other destinations. In 2020, even at the height of the COVID-19 pandemic, Pierce Transit was still providing more than 9,000 rides each weekday, proving once again that transit is an essential service. I am proud to serve as Pierce Transit’s CEO and hope you will join me on board soon to experience our exceptional service. Our Mission is to Serve Pierce Transit improves people’s quality of life by providing safe, reliable, innovative and useful transportation services that are locally based and regionally connected. A Brief History Founded in 1979, Pierce County Public Transportation Benefit Area Corporation (Pierce Transit) is a nationally recognized leader in the public transportation industry. Pierce Transit covers 292 square miles of Pierce County with roughly 70% of the county population. Serving Washington’s second largest county, Pierce Transit provides three types of service, Fixed Route, SHUTTLE paratransit and Vanpools that help get passengers to jobs, schools and appointments. A Board Guides Our Actions Pierce Transit is governed by a ten-member Board of Commissioners. The Board is made up of elected officials representing thirteen jurisdictions, Pierce County and one non-voting Union Representative. Learn more here Executive Finance Committee (EFC) The Executive - Finance Committee (EFC) is comprised of four members of the Board of Commissioners. The Committee serves as a sounding board to the Agency on various policy matters and approves contracts up to its allowed authority established by the Board of Commissioners. Learn more here Service Delivery and Capital Committee The Service Delivery and Capital (SDCC) Committee is comprised of four voting members of the Board of Commissioners and one non-voting member appointed from the Pierce Transit Community Transportation Advisory Group (CTAG). The SDCC’s role is to provide additional oversight on items such as the operational service needs of the system, the customer experience and significant capital projects. Learn more here. CTAG The Pierce Transit Community Transportation Advisory Group (CTAG) is a nine-member advisory group that provides input to the Board of Commissioners. It was chartered to offer an opportunity for community stakeholders to provide feedback and suggest improvements and recommendations on plans, policies, and services offered by Pierce Transit. Learn more here. KEY PERFORMANCE INDICATORS One of the best ways to ensure an organization is constantly improving is to track “Key Performance Indicators,” or KPIs. KPIs are a set of quantifiable measures that an organization uses to gauge its performance and determine if it is meeting its strategic and operational goals. Pierce Transit is very much focused on using KPIs to help us know whether we are moving toward attaining our goals and, if not, where to focus our attention. By using KPIs to track our progress, we are able to make data-driven decisions that better serve our customers and the people of Pierce County who fund the services we provide. FINANCING Primary sources of operating and capital revenue: 0.6% Local Sales Tax Passenger Fares Federal Transit Administration Sound Transit for regional service Pierce Transit is a separate municipal corporation, not part of the City of Tacoma, Sound Transit, or Pierce County. CONNECT CONTACT GENERAL INFORMATION 253.581.8000 HEADQUARTERS 3701 96th St. SW Lakewood, WA 98499 BUS SERVICE About Website Fares Bus Schedule Order Form Schedules & Routes System Map Transit Partners RIDESHARE Care-A-Van Vanpools Park & Ride Lots Pierce Trips ABOUT US Who We Are Careers Facilities Contact Us Lost and Found © 2021 Pierce Transit, All Rights Reserved. .