ABOUT US INDUSTRIES SOLUTIONS SERVICES NEWS RESOURCES CONTACT US Search HomeSolutionsXChange XChange Empower your maritime communications XChange, Marlink’s integrated communication management platform, has been expertly designed to empower your connectivity to all satellite networks (VSAT and MSS) for high quality voice, VoIP, and data. Fully manageable onboard or remotely from shore, XChange facilitates control of your onboard network while offering sophisticated tools to economise your communication costs and keep your crew happy. XChange has been designed specifically for shipping companies; its ultimate goal is to make your life easier by enabling you to comprehensively manage your core IT and communication tasks, all from one, central, integrated platform. YOUR BENEFITS Control your communication costs XChange enables you to define multiple user groups, setting access rules and usage limits as needed. Crew has access to voice and data services, which can be provided free of charge or with a combination of company-paid or crew-paid credit. The XChange platform also facilitates communication monitoring and analysis, in real-time on board or from shore, based on your own defined metrics. Secure your onboard IT Control onboard IT access, by managing who is able to communicate through which terminal at what time and for how long Multi-stage firewall rules ensure that only wanted traffic is routed to and from your vessel and security is further enhanced by setting your onboard IT infrastructure into several physically split local networks, mitigating the risk of vessel-wide virus infections. Administer your fleet from shore via Portal 360 XChange shore management capabilities are fully integrated into Marlink´s Portal360, enabling remote management of users, groups and credits. Crew communication management and credit consumption can be easily viewed and managed by personnel on shore, with reports facilitating payroll deductions, if required. Stay connected, wherever you are Benefit from services like voice, data and VoIP onboard, all smoothly integrated regardless of the connectivity or phones onboard. Manage and set priorities over your separated crew and corporate networks and automate IT systems to communicate autonomously with shore. You’re always online, in a hassle-free environment, as XChange manages any available connectivity service and switches between them if required. Maintain your onboard IT configuration Remotely maintain and update your XChange configuration and onboard settings, like updating firewalls, network settings and more, allowing you to streamline settings for ships or a fleet according to your policies. Firmware updates can be pushed with one click. No need to send a technician on board. Keep your crew motivated XChange delivers applications to keep your crew happy, healthy and connected. In addition to calling home, you can give crew special benefits, access to news and entertainment via XChange Media and allow your crew to stay online at sea with XChange Bring Your Own Device. Peace of mind for a safe and healthy crew is also available with XChange Telemed, for remote medical assistance. DOWNLOAD DOCUMENTATION HIGHLIGHTS XCHANGE CLOUD Automate file transfer and data sharing throughout a fleet of vessels XCHANGE UNIVERSAL REMOTE ACCESS Access securely to all your devices connected to an XChange, allowing IT administrators to manage IT equipment on board from any remote location XCHANGE INTERCONNECT XChange Interconnect provides secure transmission of data between vessels and company headquarters via the internet for business essential communication E-LEARNING Manage your training updates efficiently with the Ocean Learning Platform, powered by Marlink E-NAVIGATION Manage your Navigation and voyage planning updates efficiently XCHANGE CLOUD XChange Cloud streamlines and enhances business, logistical and vessel operations by providing a reliable, easy to manage platform to share important files of any size or type throughout a fleet. Simple to use and manage: push files or keep them synchronised between shore and ship Optimal procedures: no need for individual user license management (unlike with mainstream cloud storage options) Minimal administrative effort: automatically share files with the entire fleet No size limitations: distribute huge amounts of files, manuals, videos, etc. without disturbing business communication Fully automatic: automate file transfers and communication between systems Exclusive access: decide who can access the Cloud (login and password required), share access only with authorised staff Transparent: collect status reports of all onboard systems automatically, without manual intervention Facilitates archiving: build and store a history of transmitted files No extra equipment or applications required LEARN MORE CONTACT US CUSTOMER CASE WHAT NSC-GROUP SAYS "Our experience using Marlink VSAT with the XChange management system has demonstrated the benefits of reliable, high throughput connections to our digitalised operations and now we are ready to take the next step." Patrick Schulz-Hentschel, Head of IT dept., NSC-Group LEARN MORE We are excited to connect with you, so please get in touch ! CONTACT US ABOUT US Who We Are Our History Corp. Responsibility Quality Commitment Global Infrastructure Careers INDUSTRIES Shipping Cruise Energy Mining Humanitarian & Aid SOLUTIONS Digital Solutions Smart Networks SERVICES Customer Support Installation and Maintenance Customer Satisfaction Customer References PRESS Case Studies News Events CONTACT US Contact us Our Local Offices Service Desk Partnerlink Portal360 The Source News Legal Notices Cookies Policy We at Marlink respect your privacy, this site only uses anonymized analytics cookies. Learn more Got it