HEALTH & SAFETY INFORMATION + 866 757 8277 ACCOMMODATIONS PACKAGES More link BOOK NOW Health & Safety Information We're Committed to Being a Safe Hotel in Tennessee As we navigate these uncertain times, please know our commitment to the health & safety of our guests and employees, remains our number one priority. Our hotel management team continues to monitor the evolving impact of COVID-19 and are operating within the guidelines provided by the Center for Disease Control and State of TN. Carnegie Hotel has enacted additional COVID-19 cleanliness-specific guidelines & policies to make our cleaning and hygiene protocols even more rigorous. These include: Face masks recommended prior to entry - thank you for helping keep our community safe. Increased frequency of cleaning public areas including lobbies, elevators, door handles, public bathrooms, and room keys. Increased frequency of cleaning and disinfecting protocols, after departure and before guest arrival, including the removal and or increased cleaning of all “high touch” items. Increased deployment of antibacterial hand sanitizers throughout the property. Protective barriers and masks provided to employees and guests, subject to availability. We ask that guests who have been exposed, diagnosed, or believe themselves to exhibit COVID-19 symptoms, please make the decision to stay home. If a hotel guest were to exhibit symptoms, we ask that you please notify a staff member immediately. NEW Installation of state of the art air purification technologies, utilizing Aerisa bipolar ionization systems & new AAon units, offering our guests a safer environment and purified air. “High Touch” items, such as but not limited to, TV Guides, Pads, Pens, and Brochures, have been removed from room. In addition, all TV remotes are thoroughly sanitized and pre-packaged for each newly arriving guest. Carnegie Hotel will continue to offer same-day Housekeeping services, by request only, before 11am. Guest requesting Housekeeping services after 11am will be scheduled for service the following day. Freshly laundered towels, linen, and in-room amenities are available for delivery 24 hours a day. We kindly ask any “used” towels or linen, be placed outside your hotel door for pick-up, using the black bag, located under the hair dryer, in your room. Carnegie Hotel Bell & Shuttle Services have been discontinued until further notice. Our Front Desk Ambassadors are available to assist you, 24 hours a day, by dialing “0” on your in-room phone, or toll free 1-866-757-8277. Thank you for choosing Carnegie Hotel! We hope you enjoy your stay! CONTACT & LOCATION PRIVACY POLICY NOTICE OF ACCESSIBILITY CREDIT CARD AUTHORIZATION FORM OPENS IN A NEW TAB 1216 W. State of Franklin Road Johnson City, TN 37604 Toll-free: 866.757.8277 | Tel: 423.979.6400 | Fax: 423.979.6424 E-mail: info@carnegiehotel.com SIGN UP Copyright Amadeus Hospitality