Bilbobus Contact The company Technical means Human team Of interest to the client Present Intranet Home »Human team Human team The human team of Autobuses Urbanos de Bilbao, Biobide, is its most important asset. This team is made up of driving personnel, Inspectors and Traffic Chiefs , Administration personnel and the people who work in the Maintenance Service . The quality of the service offered to citizens depends mainly on them. Exploitation Department It is in charge of the operation and supervision of the bus service in all its areas: the elaboration of schedules and frequencies, routes, circuit network, allocation of the number of vehicles per line, carrying out improvement studies in the Operation , tours, etc. In addition to the hiring and subsequent training of all driving personnel. Administration and Personnel Department This Department is responsible for the control and management of the different areas of the Company, a responsibility that is specified in the preparation of accounting statements, payroll management, control of daily collection, negotiation and dealing with banks and suppliers or the eventual obtaining of financing, among other activities. Maintenance department The Maintenance team is made up of qualified technicians and mechanics specialized in different areas, who are responsible for the preventive and corrective maintenance of the Bilbobus fleet, in order to guarantee its perfect state of use and availability. Marketing Department g It is the Department responsible for promoting the use of Urban Transport through information campaigns, awareness, promotion, collaboration with institutions and social agents. The Marketing department also informs about news or aspects that are of interest to customers, such as time guides or information at stops. This area also deals with claims management, which makes it possible to detect many of the citizen's transport needs as well as what aspects can be improved. © Autobuses Urbanos de Bilbao SAU . Tellaetxebidea Street, 3. 48015 Bilbao clientesbilbobus@alsa.es T. 944790981 F. 944452244 Accessibility Legal warning