Speak to us Easy read Jobs sign in Find support Work with us About us Contact us What we do Involving you Home About us What we do Share this page People we support influence the decisions that affect them and their involvement shapes our whole organisation. Find out more Contact us to find out more about how we involve people we support in our organisation. Get in touch Involving people we support is so important we have a specialist team to advise us. Our involvement team includes more than 40 people with learning disabilities employed to take part in our work. They help to: keep people we support safer and more aware of their rights and responsibilities improve our understanding of the communication needs of people we support commission an external independent consultant to carry out an annual satisfaction survey. Their work extends to influencing and changing social care nationally through partnerships with many user-led and campaigning organisations. Previous It is a privilege to conduct the Satisfaction Survey for Choice Support. It has been strengthened by incorporating learning from past surveys, so that in future years we can add even more direct feedback through face-to-face contact with people being supported, their families and staff. Eve Hersov, Independent Consultant Next We’ve helped people to tell us what they want in many ways, including checking, monitoring and guiding our services through: Quality Checkers - a team of people with learning disabilities and experience of support who are trained and paid to monitor services. The Our Rights Group, which represents people we support from across all the regions we work in. Its work includes organising our Big Meet conference for people we support. However, large or small the decision, involving people we support means providing the right information in the right format. We strip down messages, simplifying them and making them accessible. This often means something different from one person to another, and includes using easy read literature, photos or Makaton to enable people to make a meaningful contribution. An example of this is when we recently consulted people we support to create our new set of values. We checked carefully that the words we were using were understood by everyone. As a consequence people we support chose these four words to represent our values: care, respect, learn and lead. We make especially sure that those people we support with very complex needs, who may find it harder to communicate, can contribute in a way that is meaningful to them. Read more about the latest campaign we are involved in which aims to improve services for people with profound and multiple learning disabilities (PMLD) by creating a new set of standards. You can download the PMLD standards below. Download the PMLD standards Download here Read more Share this page Sign up to our newsletter Find out what's happening at Choice Support and how you can get involved. Sign up Working for us We are looking for new staff to join our team and help us improve the lives of people we support. Find out more Find us Compass House 84 Holland Road Maidstone Kent ME14 1UT 01622 722400 Quick links Support enquiries General enquiries CQC ratings Site Privacy Slavery and human trafficking statement Diversity, inclusion, and belonging Connect with us Choice Support © 2019 | Choice Support is a registered charity (number 1156486) and a company limited by guarantee (registered in England and Wales number 8971493) | Registered office: Compass House, 84 Holland Road, Maidstone, Kent ME14 1UT | Get in touch | Privacy Policy Design: Red Stone