Home > Contact us Contact us General enquiries If you write to us or email, please provide your National Insurance number and/or member number (this can be found on your Annual Benefit Statement called ‘Our Ref’), along with two additional pieces of personal information for security. Full list of acceptable personal information. Email General Enquiries contactcentre@mycsp.co.uk Annual Benefit Statements (ABS) absqueries@mycsp.co.uk Pension Saving Statements pss@mycsp.co.uk Address Civil Service Pensions PO Box 2017 Liverpool L69 2BU Telephone number Monday – Friday, 9am-5pm (excluding Bank Holidays). General enquiries 0300 123 6666 Calling from overseas +44 1903 835902 Pension Portal technical help Defined contibution schemes (CSAVCS, partnership, concord) Employers Complaints Feedback About us Civil Service Pension Board Resource accounts Media Contact us Terms & Conditions | Privacy Policy | Cookies | Accessibility © 2021 - All Rights Reserved External Link Icon