About us Accessibility tools Sitemap Website policy Data protection THCH Quick Contacts: 020 7780 3070 (Mon – Fri 8:30am – 5pm) customerservices@thch.org.uk Contact us Your Home Our community Find a home About us News My Corner Contact us Home About us About THCH THCH is a charitable housing provider managing over 3,000 homes exclusively in the London Borough of Tower Hamlets. We were established in 2000 as part of a Government programme to transfer housing from local authorities to social landlords. We initially acquired 1,249 homes owned by the London Borough of Tower Hamlets and have since grown the number of properties we manage to over 3000 through a mixture of acquisition and development. Our focus is on empowering residents, encouraging communities to thrive and delivering sustainable investment to existing and new housing stock in our borough. All surpluses generated by THCH are invested either in the improvement of existing homes or in the provision of new homes for renting at genuinely affordable rent levels. Since our formation, THCH has regenerated all the estates it manages, brought all its properties up to the decent home standard and managed award-winning new developments. THCH prides itself on its local roots and on working with diverse local communities. Our vision is “Building Connected Communities”, we do this by: Creating vibrant places to live in Tower Hamlets Supporting people to achieve their goals Delivering great value services Our values are: Openness – being transparent, sharing information in a clear and honest way Partnership – recognising the importance and added value that comes from working together Integrity – being fair, honest and respectful to others Inclusive – recognising, valuing and celebrating the differences between people Empathy – identifying with a customer’s feelings and having respect for alternate points of view Back to top of page Print this page Email this page Site map About us Who we are How we're regulated Value for money Diversity and inclusion Financial Statements and Annual Reports Our policies Join our team Supply to THCH Got a question? You can call us on 020 7780 3070 or Email the team Report a repair online Website - For Residents Your Home Rent and Service Charges Get involved Helpful links Who we are Join our team Supply to THCH THCH © 2021 Our policies Modern Slavery Act Website policy Powered by VerseOne Group Ltd