Translate A A A Also in this section Outpatients HomePatients & ParentsOutpatients Please do not attend your appointment if you have COVID-19 symptoms or if your family is self-isolating. Please call our booking team on 0114 305 3691 to discuss rearranging your appointment Our Outpatients Department holds a wide range of clinics to treat children and young people with a variety of different conditions. Being an outpatient means you will have to come to the hospital to see one of our doctors. You may have to come and visit us a few times but you won’t have to stay overnight. Outpatient clinics run between 9am and 5pm, Monday to Friday. Our appointment phone line is open until 8pm, Monday to Friday. If you have an appointment booked, we will give you a call with an automatic message to remind you on 0114 305 3000. You can save this number on your phone as ‘SCH Outpatients Automatic’. If you call this number back, you will reach our new automatic reminder service which will tell you about your next appointment. However, if you need to change your appointment and speak to a person instead, please use 0114 305 3691. Save this number on your phone as ‘SCH Outpatients’. Telephone/video appointments We are now able to offer certain appointments via video/telephone. Please note that your child must be present during the telephone/video appointment. If for any reason this is not possible the appointment should be re-arranged. If our clinician contacts you and your child is not present they may end the call and you will have to reschedule the appointment when your child is present. This may be recorded as a ‘was not brought’ or patient cancellation and, in line with our access policy, you may be discharged back to your GP. Find out more about video appointments and see some frequently asked questions on our dedicated video appointment pages. What to do when you get here Frequently asked questions about coming to Outpatients during COVID-19 What is it like visiting at the moment? Read a mum’s account of her visit to hospital with her daughter Matilda. How will you be keeping my child safe from COVID-19? Why can only one carer attend? Can I bring my other children? Should I wear a mask and gloves? Can I arrive early? Will I be seen in the same place? Will I be asked questions when I arrive? Why can’t I just have a video or phone appointment? Will I be seen by the same people? What PPE will staff be wearing? We have COVID-19 symptoms. What should we do? See our video guides about Coming to Outpatients: <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start">﻿</span> We’ve tried to make coming for an appointment as easy as possible – just follow these steps: 1. The Outpatients Department is just inside the main entrance which you can access from Clarkson Street. 2. Use the self-service check-in screens to let us know you’re here. If you have any problems you can check in at reception. 3. Take a seat and wait for your child’s name to appear on the call screens. The screens will tell you where you need to go for your appointment. 4. If you don’t want your child’s name to appear on the screens, have a word with our reception team and they will arrange an alternative for you. Find out more about coming for an appointment and what to expect during your appointment. Clinics at other locations Some outpatient clinics are held in particular units such as cystic fibrosis, hearing services or oncology and haematology, while some are seen at different sites including Centenary House, the Ryegate Children’s Centre and the Northern General Hospital (OPD2). Your appointment letter will tell you where you need to go. Further information is available on the Sheffield Teaching Hospitals website – Northern General Hospital – how to get here – and in the Sheffield Hospital Guide produced by South Yorkshire Transport. Documents Northern General Hospital travel information Outpatients information booklet Contact us Outpatients appointment booking and changes line call 0114 305 3691 Outpatients automatic appointment reminder service 0114 305 3000 Clinical Genetics appointments call 0114 271 7027 To speak to our switchboard call 0114 271 7000 We know there are times of the day when it can be difficult to get through on the phones to our Outpatient Contact Centre. We’re now open until 8pm, Monday to Friday if you need to call us to make or change an appointment. If you can, call us after 11am. This may mean that we can answer your call quicker and deal with your query. Changed your phone number? If you change your phone number, call 0114 305 3691 to let us know, otherwise we won’t be able to let you know about upcoming appointments, or provide access to telephone/video appointments. You might also be interested in... Coming for an appointment Preparing for an appointment Appointment change Coronavirus Coronavirus Resources for children and families COVID-19 research Help to transform our extraordinary hospital into something even better. Donate today Sheffield Children's@SheffChildrens The lights are officially on at @stjohnsowlerton ✨Thank you to everyone who has sponsored a snowflake on St John’… https://t.co/K1uy9mzDbd Quick links Appointment change Charities Feedback Hospital building improvements Jobs Outpatients Maps Parking Public transport Teams Visiting Wards Emergency Department Handbook Emergency Surgery Online Training Hub Text only Accessibility Privacy guidance Your information Terms and conditions Home Patients & Parents Services Refer to us About us Contact us Services A-Z Staff A-Z Latest news Feedback Research © Sheffield Children's NHS Foundation Trust December 2021: Our guidance for inpatients at Sheffield Children's has changed. Two named parents/carers may be permitted in inpatients only.See more about our guidance about inpatients + By continuing to use the site, you agree to the use of cookies. more information Accept