Online Store Showrooms Products Community Company Help Checkout Security Contact Delivery & Fees FAQ Privacy / CA Privacy Rights Returns Terms of Use Current Delivery Procedures Accessibility Terms of Use This website is operated by Luminaire Inc. All inquiries may be directed to: LUMINAIRE Online Customer Service Department 8950 NM 33rd Street Miami, Fl 33172 The following terms of use apply to all transactions that take place on https://www.luminaire.com. This website is a part of Luminaire Miami, Inc. The use of this website indicates your acceptance of these terms of use. The placement of an order indicates your acceptance of these terms of use. Please read them carefully and print a copy for future reference. Changes to terms of use/terms of purchase and to site Luminaire reserves the right to update or modify these terms of use at any time without prior notice. For this reason, we encourage you to review these terms of use whenever you purchase products from us or use our website. User comments We welcome your comments about our website. Any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “comments”) sent to our website shall be and remain the exclusive property of Luminaire. Your submission of any such comments shall constitute an assignment to Luminaire of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the comments. Luminaire will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. Your account You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use https://www.luminaire.com only with involvement of a parent or guardian. https://www.luminaire.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. Access by minors Pursuant to 47 U.S.C. section 230 (d), as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available at the websites of the Electronic Frontier Foundation and of America Links Up. Disclaimer This website and all content available on this website are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and that Luminaire shall not be liable for any damages of any kind related to your use of this website. Ownership Our website and all intellectual property rights included in or related to our website (including but not limited to copyrights, trademarks, service marks, domain name rights, patents and data rights), are owned or licensed by us, and all right, title and interest in our website and the intellectual property rights remain our property. Please note that pictures of our products or our vendor’s products on our site are not in the public domain and you are not permitted to copy, download, modify or redistribute or redisplay these images without our prior written consent. You may not, and these terms & conditions do not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify or create derivative works with respect to our website. Furthermore, you may not remove any copyright, trademark or other intellectual property or proprietary notice or legend contained on our website or its content. You may not use any of our trademarks, copyrights, patents or other intellectual property for any reason not expressly stated above without our prior written consent. Terms of purchase User warranties In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order. Shipping delays Delivery estimates are good faith estimates only. Luminaire will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. Availability of goods All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. Ownership Luminaire retains title to goods until fully paid for and when client or client’s representative takes possession of the goods. Inaccuracy Disclaimer Luminaire makes every effort to provide reliable information; however, we do not guarantee the accuracy, completeness or reliability of information appearing on the website. The website may contain errors and omissions relating to product description, pricing, and availability. We reserve the right to correct or update errors or omissions and to change information at our discretion without prior notice. We also reserve the right to cancel an order for a product in the event of an error or omission in the description of such product, including incorrect pricing information, whether due to a typographical error, an error in information received from our suppliers, or otherwise. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges). Color matching Due to the possibility of computer monitors rendering color differently, and variations in dye lots, natural leathers, stone and natural woods, an exact match of sample color cannot be guaranteed. Order cancellation Orders canceled after the item(s) have left our warehouse may be subject to a restocking fee in addition to any shipping charges incurred. Returns and claims We offer full refunds, minus delivery fees, within 14 days of delivery when accompanied by the original receipt, in original condition, and in the original packaging. Your refund will be issued in the original form of tender. Claims for defects and damages must be made within 7 days of receipt of goods. No refunds will be given after 7 days. Merchandise cannot be returned without prior authorization. Code compliance Luminaire does not accept responsibility for any electrical violations, or for any products that have been altered or improperly used. Indemnification You agree to indemnify and hold harmless Luminaire and its officers, directors, employees and suppliers, from any claim, demand, action or damage, including reasonable attorneys’ fees, made or incurred by any third party arising out of or related to your use of this website. Termination We reserve the right to terminate your account and restrict your use of this website if we have reason to believe you have violated any of these terms and conditions, including providing us with false information. Check out security This website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including secure sockets layer (“SSL”) technology for all financial transactions through this website. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline. Legal All orders placed on https://www.luminaire.com are subject to the governing laws of the United States of America and the state of Florida. 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