JOIN OUR TEAM Search our current vacancies Department Location Type SEARCH Address Tate House, Watermark Way, Hertford, SG13 7TZ, UK View on Google Maps Get in touch 01992 305 130 hello@bluesquare.uk.com Join our team If you’d like to be part of the team, click here to view current roles PHILOSOPHY WHAT WE DO OUR WORK CAREERS Gender Pay Gap Modern Slavery Privacy Policy To find out more about the cookies we use, see our Privacy Policy. Cookie Settings Accept

HP’S FIRST EUROPEAN VIRTUAL STORE Specialism Online Innovation Retail Management BACK Pioneering the HP Interactive Virtual Experience ('HIVE'). HIVE’ or otherwise known as HP Interactive Virtual Experience was the first of its kind – a staffed and fully connected dark store concept with furniture and display models set up to replicate an in-store environment. With HP Experts on hand to deliver best in class customer experience and product information, we enabled consumers to have a fully human interaction and make informed purchase decisions from the comfort of their own home – a service that became vitally important during the Covid-19 pandemic and subsequent lockdowns. Complementing, not interrupting, the online customer journey is vital to aid conversion rates and create a positive experience. Customers browsing online would be served a targeted and personalised option to simply click and initiate a one-way video call with our experts. On average, customers basket spend was 47% higher when connecting to the HIVE service. The insight delivered through customer feedback was invaluable. 52% of all customers left a review and scored the service an incredible 4.7/5 stars – both these numbers were significantly higher than online only purchases completed without HIVE.’ HIGHLIGHTS #1 First of its kind 4.7/5 Customer Satisfaction 47% increase on average spend BLUE SQUARE SPECIALISMS People Innovations Consumer Engagement Customer Journey LATEST Address Tate House, Watermark Way, Hertford, SG13 7TZ, UK View on Google Maps Get in touch 01992 305 130 hello@bluesquare.uk.com Join our team If you’d like to be part of the team, click here to view current roles PHILOSOPHY WHAT WE DO OUR WORK CAREERS Gender Pay Gap Modern Slavery Privacy Policy To find out more about the cookies we use, see our Privacy Policy. Cookie Settings Accept