Call Us Home Inventory Commercial More Sign In Pritchard Auto Company General Service Why should I choose Pritchard Auto Company for service and repair? Our technicians are part of a network of over 35,000 factory-trained Ford technicians across America ready to service your car, truck or SUV. Their training was developed by the same company that designed, engineered and built your vehicle. This means we have the right parts, tools and techs to help ensure your service is done correctly the first time. Service Offers The Works®* synthetic blend oil change and more • Tire Rotation and Pressure Check • Brake Inspection • Vehicle Checkup • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check Coupon Code: SR01 Expires 12-31-2021 Offer Disclosure View Details See All Offers Print FORD PARTS WARRANTY: TWO YEARS. UNLIMITED MILEAGE. INCLUDES LABOR. * Ford Parts are covered for a full two years with unlimited mileage. Even limited labor costs are included. * Coupon Code: SR44 Expires 12-31-2021 Offer Disclosure View Details See All Offers Print MOTORCRAFT® WARRANTY: TWO YEARS. UNLIMITED MILEAGE. INCLUDES LABOR. * Motorcraft parts are covered for a full two years with unlimited mileage. Even limited labor costs are included. * Coupon Code: SR43 Expires 12-31-2021 Offer Disclosure View Details See All Offers Print slide 1 slide 2 slide 3 slide 4 slide 5 slide 6 Other benefits of Pritchard Auto Company service include: Original equipment manufacturer (OEM) parts Full-service maintenance Expert heavy repair facility backed by Ford Parts and labor warranties Clean, comfortable waiting areas with free Wi-Fi Shuttle service to and from your home Friendly and knowledgeable staff Maintaining your vehicle Routine maintenance, such as oil changes, having fluids checked/flushed and tune-ups, can greatly increase your vehicle’s performance and reliability as well as greatly extend its life. Failing to properly service your vehicle can result in increased repair costs, as well as significantly reduce its value for a future sale or trade-in. Oil change Today’s vehicle engines generally have extended oil-change intervals beyond 3,000 miles, so it is recommended that you consult the specific maintenance schedule interval in your vehicle’s owner manual. At Pritchard Auto Company, an oil change is so much more than just an oil change. When you come in for The Works,® you receive a complete vehicle checkup that includes a synthetic blend oil change, tire rotation and pressure check, brake inspection, Multi-Point Inspection, fluid top-off, battery test, and filter, belts and hoses check — all for a very competitive price. Learn More Fluid levels Having your fluids topped off is simple and can be performed in just a few minutes. These include oil, radiator, transmission, power steering, windshield washer and brake fluid. Additionally, they can be flushed/changed as needed. Allowing many of these fluids to become dangerously low, old or corroded can cause serious damage to your vehicle. Filters Your vehicle’s filters should be changed every 15K–30K miles. Most can be inspected and replaced during a routine oil change. These include the engine air filter, oil filter, fuel filter and cabin air filter. Spark plugs Your spark plugs should be changed every 100K miles. A bit more complicated than a routine oil change, the time and cost will depend on the year, make and model of your vehicle. Belts and hoses Belts and hoses play an integral part in your vehicle’s performance. As belts age, the rubber becomes brittle, causing it to crack. If a belt is showing signs of wear on its outer edge, this is also a sign that it will need to be replaced. Since coolant temperature is about 200 degrees, the hoses that carry it are extremely important. A belt or hose failure can cause loss of both power steering and the electrical charging system, as well as an overheated engine. If your engine overheats, this can cause the cylinder heads to warp, resulting in a very expensive repair. Hoses are generally inspected for softness and swelling, hardening, cracks, chafing and heat damage. If any of these issues are detected, your hoses will need to be replaced. Brakes Brake issues can start out small but worsen over time. Waiting to have them repaired can greatly increase the costs involved. Having your brakes inspected during a routine maintenance visit can help save you both time and money. Discs should be inspected for rough spots, warping or damage. If they are shiny and show little signs of wear, maintenance is likely not needed. If they are damaged or warped, these parts should be resurfaced or replaced immediately. Your vehicle has rubber and metal brake lines and both can crack and leak. Our technicians will first examine the rubber hoses to ensure they are soft and don’t have cracks. They’ll then check the hard metal brake lines for corrosion and leaking. If either is damaged, replacement is recommended. Learn More Batteries Today’s vehicles are loaded with technology. That’s why it’s more important than ever to ensure your battery operates at peak performance. At Pritchard Auto Company, we know exactly what battery is needed for your specific vehicle and can help guide you through what can be a somewhat complex process. Learn More Tires Your tires should be inspected routinely to ensure they remain at the recommended PSI and tread levels. To determine the health of a tire’s tread, a penny test can be easily performed. Place a penny headfirst into the tread grooves of your tire. If you can see the top of Abraham Lincoln’s head, this indicates your treads are shallow/worn and that your tire/tires will need replacing. Additionally, tires should be rotated every 6,000 miles to ensure even wear. Our technicians will also check for objects lodged in the tires and for dangerous bulges and bent rims that could have been caused by potholes or other road hazards. Learn More FordPass™ Rewards Visa® Card The FordPass Rewards Visa Card is your road to more FordPass Rewards Points. Earn 10% Back in Points* when you use it for all of your service and maintenance needs at Pritchard Auto Company. That’s 5% Back in Points on Ford Dealership Purchases plus 5% Back in Points with FordPass Rewards. *See the FordPass™ Rewards Visa® Terms and Conditions in the Summary of Credit Terms. Points are not redeemable for cash. Please see the FordPass™ Rewards Program terms and conditions at FordPassRewards.com for information regarding expiration, redemption, forfeiture and other limitations on FordPass™ Rewards Points. Must be enrolled in FordPass™ Rewards. Learn More Questions About Maintaining Your Vehicle? Let us Help! * = required Customer Information First Name* Last Name* Customer Email* Customer Phone Preferred Method of Contact Email Phone Vehicle Status Select One New Pre-Owned Make Model Year Comments Submit BACK TO TOP Facebook Commercial/Fleet Financing Schedule Service Inventory Contact Corporate Search Pritchard Auto Company Britt: 980 Highway 18 East Britt IA 50423 Garner: 50 State St, Garner, IA 50438 ☎ Call Our Britt Location ☎ Call Our Garner Location 📍Hours and Directions DEALERRATER FACEBOOK FordDirect Privacy | View Additional Disclosures | View Terms and Conditions | Copyright © 2021 FordDirect