Solutions Products Customers Resources Investors About Careers Contact Strategic insights for unified retailing Building the business case for an order management system Mike Smee | 26.02.2020 For retailers building the business case for order management, our new guide summarises typical business benefits achieved from actual OMS projects. Minimising markdowns with enterprise order management Simon Evetts | 02.10.2019 Most retailers are struggling to keep markdown budgets down. We believe there is significant opportunity to minimise markdowns with enterprise order management. There is nothing inevitable about store closures Ali Athar | 05.09.2019 We seem to be in a defeatist cycle of store closures, but it is not inevitable. We just need to re-evaluate the retail business model. Increasing the speed of customer order fulfilment Simon Evetts | 26.02.2019 Same-day delivery and rapid Click & Collect has been talked about for a long time now, but very few retailers have managed to succeed. So what’s holding them back? The ‘Unified Retailing’ business model Ali Athar | 10.12.2018 We offer a new approach called ‘Unified Retailing’, which we believe can help save traditional retailing from the threat of the "Amazons". But what is "Unified Retailing"? Increasing range and competing with the ‘Amazons’ without escalating stock investments Ali Athar | 03.07.2018 The ‘Amazons’ continue to increase their range. And because they can combine supplier stock with their own stock, they can do so without a proportionate increase in stock investment. How to drive customer footfall back into stores Ali Athar | 19.06.2018 Stores will only have relevance if retailers can find a way of ‘making human contact count’. The best store managers have long realised this. The return of clienteling Ali Athar | 29.05.2018 Clienteling has become a fashionable word in retailing, and about time too. But what exactly is clienteling? Making the most of Click & Collect and home delivery Ali Athar | 30.04.2018 Almost all retailers are now offering Click & Collect, but they are not all offering the same service. Differentiated offerings like 30-Minute Click & Collect take service to a new level. Without real-time stock you are probably losing sales Ali Athar | 12.04.2018 So many retailers still do not have real-time stock. In today’s technological environment there is no excuse for this. Stock optimisation better than the traditional ERP vendors Ali Athar | 24.01.2018 With 85% of sales still going through our shops, managing stock in shops remains critical. But we decided to change the paradigm and create an advanced system that ERP vendors can't match. Is there a need to increase productivity in retail? Ali Athar | 04.01.2018 Retail profitability has been declining as a percentage of revenue. So what can we do to fundamentally increase productivity in UK retail? We look at three key areas of focus. Imagine a world where price, promotions and stock can be optimised with minimum human intervention Ali Athar | 04.10.2017 Imagine a software robot, which could track and forecast sales for each product at each location every week, or even daily. The necessity of differential pricing Ali Athar | 14.09.2017 It is becoming increasingly difficult to justify identical pricing all over the country. Post-Brexit, we will have to see an increase of differential pricing if we’re to keep up. Digital retailing - what does it actually mean? Ali Athar | 12.09.2017 Since the invention of the bar code, we have been turning retailing into a transaction. To us, digital retailing is all about bringing a conversation back into retailing. Price - the final frontier? Ali Athar | 10.07.2017 Retailing has traditionally focused on right product, right place, right time. We diligently manage costs but, amid this professionalism, one variable has been ignored: pricing. Most systems that retailers have are dumb! Ali Athar | 01.03.2017 Retailers have invested millions in systems, most of which are focussed on operational support. If they moved to intelligent systems they could further transform their business. Is differential and dynamic pricing here to stay? Ali Athar | 05.12.2016 Retailers are actively doing differential markdowns across their store base. Now the talk is all about dynamic pricing. The future role of stores Ali Athar | 01.12.2016 If predictions about excess retail store capacity are correct, the retail landscape will look very different in five years. What does this mean for stores? Raise the performance of the traders who work for you Ali Athar | 14.11.2016 You have hundreds of traders working for you, making hundreds of decisions every week that can make or break trading performance. How can you guarantee performance? Competitor Pricing – What is the answer? Ali Athar | 10.10.2016 How should retailers react to the competitor pricing challenge? What options are open to traders who have to deal with competitive pricing on a day-to-day basis? 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