I am looking for... Non-Emergency 416-808-2222 - Emergency 9-1-1 Newsroom Careers Community Info About TPS Services Programs Contact Us Central Paid Duty Office Paid Duty Rate Increase Please note starting January 1, 2022, the hourly rates are increasing! Police Constables (all classifications) $78.50 (minimum $235.50) Sergeants (when in charge of 4 or more police officers) $89.00 (minimum $267.00) Staff Sergeant (when in charge of 10 or more police officers) $98.00 (minimum $294.00) Central Paid Duty Office Accounting Department Hours of Operation: Monday – Friday: 8:00 a.m. to 5:00 p.m. Saturday & Sunday: 10:00 a.m. to 5:00 p.m. (Excluding Statutory Holidays) Hours of Operation: Monday – Friday: 8:00 a.m.to 4:00 p.m. (Excluding Statutory Holidays) Contact information: Phone: 416-808-7880 Fax: 416-808-5042 Email: cpdoinquiries@torontopolice.on.ca Contact information: 40 College St., 10th floor Toronto, ON M5G 2J3 Email: paidduties.accounting@torontopolice.on.ca Helpful links: New Customer Form (TPS743) Paid Duty Request Form (TPS784) Paid Duty Calculator Rates for Paid Duty Officers and Equipment Frequently Asked Questions Helpful links: Terms Of Agreement (Printable Version) Frequently Asked Questions – Online Payment “How to Pay Online” using pay.torontopolice.on.ca ** No paid duty requests, revisions or cancellations will be processed when the office is closed** * Late payments may result in the inability to process the paid duty request in the prescribed timelines.* Requesting a PAID DUTY Off-duty officers are available for hire to provide police presence for a range of functions, including: Traffic control, direction and security functions. Visit the Frequently Asked Questions section, or contact the paid duty office for assistance. Are you a NEW customer? Proceed to step #1 Are you an EXISTING customer? Proceed to step #3 #1 ALL new customers require a customer number (also known as a TPS Account Number). Please complete a “Request for a New Customer Account (TPS743)”. This form is to be emailed to: newcustomer@torontopolice.on.ca. Timelines: this process may take up to (2) weeks to complete. #2 You will receive your customer number from the Toronto Police Service’s accounting department (via email). #3 Using your customer number, complete a “Paid Duty Request Form (TPS784)”. This form is to be sent to newrequests@torontopolice.on.ca Timelines: Security paid duty details require a minimum of (2) weeks notice to process. Traffic paid duty details require a minimum of (5) days notice to process. #4 You will receive an email which will include: ID #’s and an estimate of the cost associated with your paid duty request. Proceed to our online payment website pay.torontopolice.on.ca. “How to Pay Online” PDF guide. #5 Once payment has been processed, you will get an email advising you your request has been “Posted” for officers to apply for. #6 Once an officer has been awarded your paid duty, you will get an email advising you that your request has been “Awarded”. #7 If you require changes to your paid duty request, please email: changes@torontopolice.on.ca Should you encounter any questions during this process please refer to our Frequently Asked Questions, or contact the Paid Duty Office for assistance at cpdoinquiries@torontopolice.on.ca. © 2021 Toronto Police Service Home - Privacy - Accessibility - Top