View our Coronavirus page for the latest updates SHOP SUPPORT RESOURCES CONTACT About us Our qualifications Help Book exam Your local Trinity About us Policies About us Company information TCL Press Partner organisations Recognition Research Standards Policies EDI Events Policies Policies relating to activities carried out by Trinity are detailed below. Anti-Bribery This policy details what constitutes bribery and who can be found liable and to clarify that. Trinity will not be party to corruption or bribery in any form. Our policy complies with the UK’s Bribery Act 2010. Trinity Anti-Bribery Policy Gifts and Hospitality Policy Approval of publishers’ resources to support learners taking Trinity exams This policy sets out the criteria by which decisions regarding the endorsement of published materials are made. Policy for the approval of publishers’ resources Candidate ID Candidate ID Policy for English language exams Complaints Trinity is committed to providing an open and accountable service for its customers. We believe we achieve this most of the time - if not please let us know via our Complaints Process, below. If your complaint is about your Secure English Language Test (SELT) please email: SELTComplaints@trinitycollege.co.uk. Complaints Process This policy does not cover appeals, which are handled under our Appeals procedure See also Customer feedback Please note that Trinity is currently unable to receive complaints by post and would request that all correspondence is directed at this time to complaints@trinitycollege.com. Alternatively, a customer feedback form is available here. Conflicts of Interest This policy sets out the expectations regarding real and potential conflicts of interest and the procedures to be followed in the event of a possible conflict of interest arising. This policy is designed to ensure that any work that is carried out for or on behalf of Trinity is free from improper influence and is independent, fair and unbiased. Trinity Conflicts of Interest Policy Data Protection Trinity College London takes seriously its security obligations in respect of your personal data under the Data Protection legislation in order to prevent unauthorised access to, or alteration or destruction of personal data in our possession. We will endeavour to take all reasonable steps to protect your personal information. All the personal information we collect is stored securely. For further details please see the Data Protection page Disabled Learners We are committed to eliminating discrimination on grounds of disability and promoting equality of opportunity for disabled people. This policy sets out how we aim to achieve this. Trinity Disabled Learners Policy Environment Environment policy Equality, Diversity and Inclusion Trinity is committed to equality and diversity and inclusion across the organisation and its network. Trinity recognises that providing equality of opportunity, valuing diversity and promoting a culture of inclusion are vital to our success. By creating a working and social environment in which individuals can utilise their skills and talents to the full without fear of prejudice or harassment, we aim to create a culture where everyone can reach their fullest potential. Trinity Equal Opportunities Policy Trinity Equality, Diversity and Inclusion Policy Invoicing How we invoice learners and centres, and our payment terms. Trinity Invoicing Policy Malpractice and Reporting Malpractice This policy defines malpractice and maladministration, sets out the rights and responsibilities of Trinity, its Registered Exam Centres and candidates in relation to malpractice and maladministration, and explains what happens where there is reason to suspect malpractice or maladministration. Trinity Malpractice Policy Reporting Malpractice This policy explains how you can raise concerns about malpractice, to reassure you that your concerns will be taken seriously and to explain how Trinity will respond. Policy and Procedure for Reporting Malpractice Modern Slavery Modern slavery is a crime and a violation of fundamental human rights. Trinity is committed to ensuring that acts of modern day slavery and human trafficking have no place in its business and supply chain. Policy on Modern Slavery Modern Slavery Statement Safeguarding and Child Protection Safeguarding Code of Practice Trinity College London Code of Conduct Young People’s Images Policy Sanctions Trinity Sanctions Policy Special Consideration Special consideration may be given to candidates who are ill, injured or suffer other adverse circumstances at or near the time of the assessment or moderation. Trinity Special Consideration Policy Sustainability Trinity Sustainability Policy Page last updated: 8 July 2021 Trinity Secure English Language Test (SELT) policies Candidate ID Trinity SELT Candidate ID Policy Closed Circuit Television Closed Circuit Television (CCTV) policy for SELT centres Complaints Trinity is committed to providing an open and accountable service for its customers. We believe we achieve this most of the time - if not please let us know via our SELT Complaints Process, below. Trinity SELT Complaints Process Malpractice Trinity SELT Malpractice Policy Keep in touch Make sure you don’t miss the latest news from Trinity College London. Sign up for email updates about your subject area. Sign up Our qualifications SELT English Music Drama Dance Arts Award Help hubs For candidates For teachers For parents/guardians For prospective centres For existing Trinity centres For employers/HE institutions For education agents Popular actions Book exam Access support resources Buy books Contact us © 2021 Trinity College London Accessibility Data protection Modern slavery statement Privacy statement Terms of use Trinity policies