Global Services Products Services Solutions Testimonials Webinars News About Us Home Services Quality Assurance Quality Assurance Quality Assurance Key Features Benefits Factsheet The Quality Assurance System Ever wondered how your customers feel about the service you provide? Or perhaps you have no idea how to handle a complaint when something doesn’t go according to plan? Or just looking to improve? Well these are just a few of the things that our Quality Assurance System will help you with. The Atea Global Services Quality Assurance Team is unrivalled in the IT Sector, with vast experience in both the Customer Service Management and IT Sectors. Our Quality Assurance Team can take over as an impartial third party and help you fix the areas that you believe need improvement, and even locate the areas that you may be unaware of. We specialize in working with teams, both large and small, and have a history of improving services for customers in any sector, working with numerous ITSM's. The Packages 1) Platinum – all services 2) Gold – Quality assessment + 4 services by customer choice 3) Silver - Quality assessment + 3 services by customer choice 4) Bronze - Quality assessment + 2 services by customer choice 5) Introduction package – Quality assessment Choose the package which suits you most We understand that you may only need specific services. So to make it simple, you decide which package suits you most. All packages begin with the Quality Assessment: · Thorough evaluation of the agreed service quality using gained experience and guidelines for service delivery · Report on evaluation results (including suggested improvements provided based on evaluation results) Site map Search Login Copyright 2016 Atea Global Services Ltd. All Rights Reserved Privacy Statement Terms of Use

Global Services Products Services Solutions Testimonials Webinars News About Us Home Testimonials Video Vara Kommun Testimonial 04.03.2015 Bertel O. Steen Testimonial 27.12.2014 Site map Search Login Copyright 2016 Atea Global Services Ltd. All Rights Reserved Privacy Statement Terms of Use

Global Services Products Services Solutions Testimonials Webinars News About Us Home Webinars Webinar Recordings Application Manager Online - a world premier Like we are advocating to our customers to begin the road to the future of applications where SaaS is the end-game, we of course also live as we preach... This webinar will give you a first look at Application Manager Online, which is the SaaS version of our premier application portfolio solution used by hundreds of customers around the globe. Going forward you do not need any infrastructure on-premise anymore and you can spin up new instances of Atea Application Manager on the fly - within minutes. This is a world premier webinar and for the first time we publically show Application Manager Online... 31.12.2016 14:00 - 14:45 Register now Site map Search Login Copyright 2016 Atea Global Services Ltd. All Rights Reserved Privacy Statement Terms of Use