Universal started out with a staff of five people in 1919 and a desire to innovate with the goal of improving lives – starting with safety pins and today driving the technology that makes the world run. 1919 1920s 1919 The Universal Instruments and Metal Company was formed July 15, 1919. A sale of stock to 50 investors in Vestal and Union enabled six employees to set up shop in Vestal to manufacture wire and metal products. Company officers contracted to obtain the patent to produce “Nu-Hed” safety pins. The design proved difficult and costly to manufacture, and the product was impossible to sell. READ MORE MARKETS SOLUTIONS CUSTOMERS PRODUCTS PARTS SUPPORT © 2021 Universal Instruments Corporation Privacy Policy & Terms of Use COMPANY ABOUT US CAREERS CONTACT US

INTRODUCTORY SUPPORT PHASE Universal offers a number of service options that add value, even before you begin production. LEARN MORE STANDARD SUPPORT PHASE During the standard warranty period, we’ll provide exactly what you need when you need it. LEARN MORE SUPPORT CONTINUANCE PHASE Universal will be there to support and maintain your equipment beyond the standard warranty period. LEARN MORE ADDITIONAL RESOURCES PRODUCT TRAINING SOFTWARE SUPPORT PRODUCT SUPPORT STATUS SUPPORT RESOURCES RESOURCES RESOURCES RESOURCES Software Revision Notes Machine Software Upgrades Request Software Upgrade Software License Agreement Marshall Summers Customer Service Manager Phone: +1 607.761.4961 Phone: +1 800.842.9732 (Technical Support) summers@uic.com Cesar Rodriguez Customer Service Manager Phone: +52 614.406.8172 rodriguc@uic.com Jimmy Wang Customer Service Manager Phone: +86 139-1540-5617 wanght@uic.com Milind Patil Customer Service Manager Phone: +91 98 8640 4948 patil@uic.com Miloslav Pirohar Customer Service Manager Phone: +421.903.715003 pirohar@uic.com First Name (required) Last Name (required) Company (required) Email (required) Phone Number (required) Region (required) --- US & Canada Mexico Asia (including Japan, Korea & Vietnam) Southeast Asia Europe, Middle East & Africa "I'd like more information regarding..." (required) --- Customized Service Plan Machine Warranty Machine Upgrades & Retrofits MARKETS SOLUTIONS CUSTOMERS PRODUCTS PARTS SUPPORT © 2021 Universal Instruments Corporation Privacy Policy & Terms of Use COMPANY ABOUT US CAREERS CONTACT US