Select your client type BE, English About Views Search English Privacy notice Our commitments to you are: We protect your personal data Keeping your personal data safe and secure is a priority. We use safeguards such as firewalls and encryption to help keep your personal data safe. We do not sell your personal data We sometimes share your data with other companies to provide the products and services you want. It will only be used for the specific purposes that we agree in advance, not for marketing additional products or services. We use your data to improve our products and services We use personal data to continually improve our services and create better investment products to offer you. In this Privacy Notice you can find out more about: what personal information we collect and use; how we collect, use and share personal information within Aviva Investors and with our business partners; your rights in relation to any personal information we hold about you; and how you can contact us with any questions you may have about information privacy. We may amend this Privacy Notice from time to time to keep it up to date with current legal requirements, the way we operate our business or if we are advised to do so by our regulator. We will always inform you of any significant changes to the way we use your personal data when this deviates from information originally provided by us when the data was first collected. The information is important, so we have tried to make it easy to navigate. Aviva Investors Group of Companies When we mention "Aviva Investors", "we", "us" or "our" we are referring to the relevant company in the Aviva Investors Group that processes your personal information, including activity undertaken on behalf of our clients. For information concerning companies within the wider Aviva Group, please visit www.aviva.com. What personal information do we collect and use? Section A applies to all personal information we collect and use: Personal information we collect; Personal Information about other individuals; Personal Information collected through intermediaries and third parties; Other organisations we work with; and Using personal information to improve our products and services. Section B applies to specific product groups and describes that we collect and use: When you invest directly in our product as an individual; Where you invest in our product as an institutional or wholesale client; When you interact with us as a broker or financial adviser; Where we provide you with debt finance; and Where we manage investments in real estate and infrastructure assets. Section A Section B How we collect, use and share personal information We are committed to respecting and protecting your personal information in accordance with applicable data protection laws. What is our legal basis for processing your Personal Data? Working with credit reference agencies, fraud prevention agencies and regulators Marketing and marketing preferences How we keep your Personal Information secure Your rights You have legal rights under data protection law. You are entitled to view what personal information we have about you, what we use it for, who we disclose it to, whether we transfer it abroad, how we protect it, how long we keep it for, what rights you have, where we got your data from and whether we have carried out any automated decision making using your personal information. We may ask you for proof of identity when making a request to exercise any of these rights. We do this to ensure we only disclose information or change account details with the right individual. Click on the links below to learn more about each right you may have. We aim to respond to all valid requests within one month. It may however take us longer if the request is particularly complicated. We will always let you know if we think a response will take longer than one month. To speed up our response, we may ask you to provide more detail about what you want to receive or are concerned about. To access your personal information To rectify or erase your personal information To restrict or object to how we use your personal information To request a transfer of personal information To withdraw your consent How to contact us If you have any questions about this Privacy Notice or how to exercise your rights, please contact our Data Protection Officer. By email: DPOffice@avivainvestors.com By post: The Data Privacy Office (Floor 6), Aviva Investors Global Services Limited, St Helens, 1 Undershaft, London EC3P 3DQ You can also contact: France: A l’attention du Délégué à la Protection des Données, Aviva Investors France, 14 Rue Roquépine, 75008 Paris, France. Luxembourg: Dateschutz Offizéier, 2 r. du Fort Bourbon 1st Floor, 1249 Luxembourg. If you are not happy with the way we are handling your personal information, our Data Protection Officer will endeavour to resolve any concerns directly with you. You have a right to lodge a complaint with your local data protection supervisory authority at any time: These are some of the local data protection supervisory authorities: UK: The Information Commissioner's Office (ICO) France: The Commission nationale de l'informatique et des libertés (CNIL) Germany: Bundesbeauftragter für den Datenschutz und die Informationsfreiheit (BFDI) Jersey: Office of the Information Commissioner (OIC) Luxembourg: The National Commission for Data Protection /Commission Nationale pour la Protection des Données (CNPD) Poland: The Inspector General for the Protection of Personal Data / Generalny Inspektor Ochrony Danych Osobowych (UODO) Sweden: The Swedish Data Protection Authority (DPA) / Datainspektionen Singapore: Personal Data Protection Commission (PDPC) Canada: Office of the Privacy Commissioner of Canada (OPC) Australia: Office of the Australian Information Commissioner (OAIC) On this site About us Other links Aviva Aviva Ventures Careers LinkedIn Follow us on Twitter Legal & Regulatory Privacy notice Accessibility Cookie notice Manage cookies 144952 - 31/01/2022 © 2021 Aviva Investors Cookies At Aviva Investors we use cookies to ensure that our website works properly. 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