Department Services City Government How Do I Our Community Search You are here: HomeDepartment ServicesFinanceUtility Billing Utility Billing Utility Billing, a division of the Finance Department, collects fees for City water, sewer, and trash services. Fees collected for these services are placed into enterprise funds that are used solely to fund each activity. The city reads water meters during the last week of the month. Bills for water, sewer, and trash are mailed during the first week of the next month. Utility bill payments are due on the 28th day of each month. New service, changes to service, and termination of service can be requested via an online form. Bill Payment Methods For the convenience of our customers, the following bill payment services are available: Direct Payment Equal Payment Program Online Bill Pay Contact Us Utility Billing Email 433 S. First St. P.O. Box 790 Montrose, CO 81402 Ph: 970-240-1400 Fx: 970-240-1493 Hours Monday - Thursday 7 a.m. - 6 p.m. Online Bill Pay Online Bill Pay provides a convenient and secure method of paying your city utility bill. Use the link below and fill out the required information to begin using Online Bill Pay. This service is free to Montrose residents and is available 24/7. If your account is delinquent, or if you have received a shut-off or pre-lien notice, please call 970-240-1400 or stop by City Hall at 433 South First Street before making an online payment. Please note that third-party online bill payment services, such as those provided through banks, may not make immediate payment to the city. Delays in their payment processing service can cause your account to become delinquent. Payments submitted via the city's online payment service before 4 p.m. are credited to your account on that day. Customers who prefer not to use their credit cards for making online payments should consider using Direct Pay. Online Bill Pay - Xpress Bill Pay Direct Payment Direct pay automatically withdraws from the designated bank account on the 28th day of each month. Direct pay customers will continue to receive statements to show actual usage of city services. To arrange this service, print the direct pay form, attach a voided check, and send it to: City Hall P.O. Box 790 Montrose, CO 81402 Equal Payment Program This program allows customers to pay a monthly amount equal to or greater than their average monthly payment over the last year. To be eligible for the program, a customer must have: A city utility account at the same location for a minimum of one year No outstanding account balance other than the current month To begin participating in the program, the participation agreement must be completed at least 15 days prior to the beginning of the next billing cycle. Utilities Documents and Resources FORMS & DOCUMENTS View the Municipal Code and other key documents INTERACTIVE MAPS Find all the interactive maps you need VIDEOS Explore the City of Montrose NOTIFY ME Sign up to receive email and text notifications EMPLOYMENT View current job listings with the city CONTACT US City of Montrose 433 S 1st Street Montrose, CO 81401 Phone: 970-240-1400 Department Directory POPULAR PAGES Online Bill Payment Black Canyon Golf Course Police Department Document Center Bid Postings Online Services FAQS What is the sales tax rate in Montrose? How do I report potholes and other public works issues? Does the city have a leash law? Why was my trash not picked up today? Where do I go for Municipal Court? USING THIS SITE Home Site Map Accessibility Copyright Notices Government Websites by CivicPlus® Enable Google Translate