En autorisant les cookies, vous améliorerez votre navigation sur le présent site. - Autoriser les cookies Solutions & Produits Secteurs Services Support Ressources Contact Choose your country. Current selection is the France website. Sign In Search Digital Experience Create customers for life Deliver intelligent, relevant and efficient omnichannel experiences. See how OpenText™ Experience Platform helps intelligently create, personalize and deliver true omnichannel experiences at scale Watch now OpenText Experience Platform overview Make the right impact as customers interact with your brand. The OpenText™ Experience Platform provides the solutions needed to connect entire customer journeys, across all critical touchpoints, helping exceed expectations while optimizing operations. Create frictionless experiences Plug and play platform Make data-driven decisions Transform business at individual pace Today’s customers are evolving with technology. Are you keeping pace? Explore how to create a continuous, connected customer journey that optimizes customer engagement and satisfaction for B2C, B2B and B2E experiences. Download the eBook OpenText named a leader in the Omdia Universe: Selecting a Digital Experience Management Solution, 2020-21 report Download the report Benefits of the OpenText Digital Experience Platform Improve customer experience Create personalized experiences that resonate with audiences on any device at any time, anywhere. Optimize operations Realize the value of each investment while extending capabilities across the entire organization. Enable new business models Adapt to customer expectations as they change with new ways to sell, engage and assist. Asurion Learn how Asurion leverages data to put the customer at the center of every experience with the OpenText Experience Platform. Read the story OpenText Experience Platform Capabilities Bring content to the core of every customer interaction whether on the phone, in person or on any digital channel. Customize the solution to address specific requirements using any combination of the following capabilities: Content Management Content authoring, self-service apps, omnichannel delivery, personalized experiences OpenText™ TeamSite OpenText™ Optimost OpenText™ Experience CDP Digital Asset Management Digital repository/media storage, usage control, media transformation, adaptive media delivery, brand portals OpenText™ Media Management FADEL Rights Management Adaptive Media Delivery Customer Analytics, AI & Insights AI, customer journey mapping, cross-channel interactions, closed loop feedback, speech and text analytics, testing and segmentation OpenText™ Experience CDP OpenText™ Core Experience Insights OpenText™ Explore OpenText™ Optimost OpenText™ Magellan Customer Communications Personalized omnichannel communications, business content authoring, interactive editing, output management, automatic document generation OpenText™ Exstream OpenText™ Output Server OpenText™ Output Transformation OpenText™ Core Signature Process & Collaboration No code/low code connections, content review and approval, creative collaboration, file sharing and sending OpenText™ AppWorks OpenText™ Hightail OpenText™ XM SendSecure™ Voice & Contact Center Workforce optimization, personal assistant, offline customer engagement, 1:1 touchpoint, two-way interactions OpenText™ Qfiniti OpenText™ TeamQ OpenText™ Qfiniti AutoScore Messaging & Unified Communications Omnichannel messaging (SMS, MMS, email, voice mail, etc.) and unified communications OpenText™ Notifications OpenText™ CX-E Voice Data, Integration & Security Manage identities, specify access, connect with tech. Stack (A2A), extend OpenText capabilities, back-up and recovery, endpoint security OpenText™ Trading Grid OpenText™ Identity and Access Management Developer Experience Carbonite & Webroot Digital Fax Secure paperless eFaxing with pre-built integrations for sensitive documents along the customer journey OpenText™ Fax2Mail™ OpenText™ RightFax™ OpenText™ XM Fax™ OpenText™ RightFax™ Managed Services OpenText™ RightFax™ Connect Forms Digitize documents, data collection and processing OpenText™ LiquidOffice OpenText™ Teleform OpenText™ Intelligent Forms Automation What’s new in Digital Experience Customer Experience Orchestration New AI-assisted authoring capabilities Improved collaboration with agencies and extended teams Real-time conversation analytics for call centers Unified Messaging applications to empower workers anywhere Cloud-first and simplified deployment options Explore the latest features Resources Choose the right CX KPIs Learn how to boost customer loyalty by filtering and analyzing huge amounts of data to find the most important KPI metrics. Watch the webinar Make customer voices matter Discover how digital transformation leaders are creating richer experiences and outpacing their less-digitally savvy peers. Download the survey brief Transform the digital Journey Build great customer experiences that drive customer loyalty in Financial Services. Read the white paper Download the eBook Delivering the continuous, connected customer journey. Get started. Email address* First name* Last name* Title* Company* Country* -- Please select -- Afghanistan Aland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Ascension Island Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Saint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, DR Cook Islands Costa Rica Côte d'Ivoire Croatia Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Foroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Republic of Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Réunion Romania Russian Federation Rwanda Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch Part) Slovakia Slovenia Solomon Islands South Africa South Georgia South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Taiwan, Province of China Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela, Bolivarian Republic of Viet Nam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Business phone* Blogs Why trusted advice is vital in uncertain times What can a Voice of the Customer program do for you? 3 ways to extend Salesforce for a true omnichannel customer experience Celebrating 20 years of excellence 7 best practices in customer experience Executive brief Why you should be delivering a continuous connected digital experience Digital Experience Platforms—the CFO perspective White Papers DXP essentials for building a passionate customer base white paper Why Call Centers are critical to Digital Experience Platforms white paper Learn how OpenText can empower Information Management across the organization Content Services Business Network AppWorks AI and Analytics Digital Experience Discovery Security Have questions? Contact us Latest news and Insights See more blog posts 7 steps to faster value realization Unlock insights from dark data with semantic search Multi-discipline engineering The unsung partner of innovation … Produits et solutions Informations d’Entreprise Suites de produits Solutions par secteur OpenText Cloud Editions (CE) OpenText Core SaaS Applications Partenaires et alliances Références Services Services de Conseil Managed Service Learning Services Cloud managed services Communauté Blogs Communities Développeurs Éducation Formation EDI Pour Tous Support Mon Support Base de connaissances Événements OpenText World Enfuse Évènements à venir Compte Gérer mon compte Payer ma facture À propos OpenText Equipe de direction Board of Directors Communiqués de presse Carrières Investisseurs Nos bureaux Gouvernance d'entreprise Corporate citizenship Contactez OpenText: Appelez +33 1 47 96 55 41 ouor contactez-nous en ligne. Choose your country. Current selection is the France website. Copyright © 2021 Open Text Corporation. All rights reserved. Politique en matière de confidentialité Politique relative aux cookies Paramètres des cookies