Jump to content About us Contact us Text Only Home Services Patients & Carers Research Get Involved Locations You are in: Home/ Contact Us translate page Contact Us Get Urgent Help Here General Enquiries Humber Teaching NHS Foundation Trust Trust Headquarters Willerby Hill Beverley Road Willerby HU10 6ED Tel: 01482 301700 Email us using our online contact form (please do not use this form to contact us in a mental health crisis, use the numbers mentioned above) Complaints Trust HQ Willerby Hill Beverley Road Willerby HU10 6ED Tel: 01482 303930 Email: HNF-TR.complaints@nhs.net Accessing Adult and Older People's Mental Health Services Freephone: 0800 138 0990 The Mental Health Advice and Support Line is available 24 hours a day for anyone in in the Hull and East Riding of Yorkshire area who requires information, advice and support with their mental health. You can also contact this line if you are worried about family or friends who may be struggling with their mental health. Accessing the Crisis Pad The Crisis Pad provides a sanctuary for adults aged 18+ who are in emotional distress. The opening hours are 6pm-2am 7 days per week. It is located at St Andrew’s Place, St George’s Road, Hull and is provided for residents of Hull and East Riding. The service is provided by our sub-contractor, Humbercare. Access to the Crisis Pad is through the telephone number above. Click this link to access a leaflet which provides further details. Humber Young Peoples Urgent Mental Health 24/7 Helpline – 01482 301701 option 2 This helpline offers mental health support and advice for young people up to the age of 18 years in urgent need of help. It is available 24 hours a day, seven days a week. The service is also available for family members, carers and professionals who are concerned about a young person. You will speak to Call Handlers who are experienced in talking to young people and adults in distress and provide guidance to help you manage the situation and your feelings. They have information on all the health, social and voluntary services available to support you. They will refer to these services or make an appointment if this is needed. They may also decide you need a crisis response from our CAMHS Crisis Team. If this is the case the CAMHS Crisis Team will contact you to agree what support you need which could include a visit to your home from one of our CAMHS Crisis Clinicians. Accessing Child and Adolescent Mental Health Services (CAMHS) We provide two Contact Points dependent on whether the young person has a Hull or East Riding GP. We accept telephone referrals from parents/families and young people aged 16-18 years and by on-line referral form for professionals. If a young person is not currently registered with a GP you can telephone either Contact Point who will be able to advise you. Both Contact Point teams can be contacted between 9am and 5pm weekdays excluding bank holidays. Hull Contact Point – 01482 303688 East Riding Contact Point – 01482 303810 Humber CAMHS website http://camhs.humber.nhs.uk/ Please click here for the direct link to the on-line referral form page: http://camhs.humber.nhs.uk/professionals/#2 Media enquiries/Communications Team Tel: 01482 389297 Email: HNF-TR.ContactUs@nhs.net Victoria House Please find below the phone numbers for services based at Victoria House: Main reception: 01482 617980 Speech and Language Therapy: 01482 617758 Psychology: 01482 617771 Specialist Psychotherapy: 01482 389174 Psychological Medicine: 01482 617735 Children’s Physiotherapy: 01482 617957 Children’s Occupational Therapy: 01482 617936 Related pages Mental Health Support Contact Us About Careers News Need Help Now? Twitter Tweets by HumberNHSFT Follow us on Social Media Facebook Youtube Twitter LinkedIn Contact us Care Quality Commission Humber Teaching NHS Foundation Trust CQC overall rating Good 14 May 2019 See the report © Humber Teaching NHS Foundation Trust Privacy Notice Freedom of Information Terms & conditions and cookies Site Map