Home > Service > Troubleshooting | DE EN FR Home CALOR / RTT Products Service How we work together Compatibility list Application chart Security Downloads Troubleshooting Choice Wizard Lexicon Contact About us Disclaimer Privacy Statement This site is best viewed with FlashPlayer 9 or above, you can download it here Troubleshooting Bad, what's bad? Probably every company taking part in the thermal transfer business will have received feedback from annoyed customers telling them, mostly over the phone: "The ribbons are bad!" To find a solution, it is of utmost importance to scan the endusers' descrition of the problem for its real cause. The list below gives only a few of the problems that may occur. It shows the most common problems, their probable cause and appropriate corrective actions. What does this mean: Ribbon is too thick White streaks in printing direction White spots or non-printed areas White, often diagonal streaks Sickle-shaped white voids Ink peels off Printing elements appear to be "crammed" together... Print misses out on the inner side of the label Ribbon tears off Excessive noise during printing Premature printhead failure Uneven print throughout the width of the label Incomplete characters; incomplete printout Poor edge definition Ribbon is too wide Core has no notches, but printerneeds them to transport ribbon Ribbon shifts on the core while being loaded in the printer and "telescopes" The core has the right size but the ribbon is not positioned correctly. TEC-printer displays «NO RIBBON» even though a ribbon is there Printer cannot be switched online No printout Repetitive voids in printed areas in printing direction Greyish, translucent printout Ribbon is fusing Printer does not stop at the end of the ribbon Newsletter » Unsubscribe Search Glossary CALOR / RTT Company Know-How Quality Our team News Products Compact Made to measure Colour Special Service How we work together Compatibility list Application chart Security Downloads Troubleshooting Choice Wizard Lexicon Contact Contact form About us Privacy Statement © CALOR GmbH 2010 · CMS2.0 & Design:NewEdge