Industries Products Resources Customer Stories Support Login Astute Verbatim™ Automated Case QA Automatically QA 100% of customer cases. Schedule Demo Now A comprehensive data audit means no more spot checking. Verbatim automatically audits 100% of CRM case data to catch and correct mistakes. Get clean, accurate customer data with no manual QA. Ensure you’re working with clean data to make accurate decisions. Here’s how: 100% data quality assurance Verbatim audits all – not just a percentage – of your CRM case data, identifying quality issues such as incorrect product or reason codes. The quality tool that trains itself Using artificial narrow intelligence and deep learning, Verbatim trains itself to recognize errors by reviewing historical data, and then continues to learn through the feedback you provide. Intelligent analytics pinpoint problems Identify systemic issues and fix them with real-time analytics. Drill down to the root cause of data quality errors such as training weaknesses and under-performing agents. More Astute Verbatim™ features you'll love: Complete coverage Most quality assurance processes can only identify 1-5% of errors. Ensure 100% of customer cases are correct. Reporting & analytics Data correction Learn more about Astute Verbatim™. Schedule Demo Now Company Customer Stories About Press Partners Leadership Careers Contact Products Astute Bot™ Astute Agent™ Agent Assist™ Agent SMS™ Agent Chat™ Interactive Web Forms™ Astute Social™ Astute VoC™ Astute Analytics™ Astute Spot™ Astute SOS™ Astute Verbatim™ Socialbakers Support Services & Support Customer Center Learning Center support@astutesolutions.com +1 (855) 508-6150 +1 (614) 508-6150 Status.io All product names and logos are trademarks or registered trademarks of their respective owners. ©2010- 2021 Emplifi Inc. All Rights Reserved. Astute’s ICP filing number: 沪ICP备16038979号 MIIT Privacy Policy | Terms & Conditions Insights & trends delivered straight to your inbox. Sign Up Request a Demo +