Sainte-Marguerite establishments SAFETY OF CARE Quality indicator Quality and risk management Improvement policy Patient satisfaction survey Instances Patient satisfaction In accordance with the decree of May 3, 2016 *, our establishment is committed to the national initiative to measure the satisfaction of hospitalized patients E-satis, co-piloted by the Haute Autorité de Santé (HAS) and the Ministry in charge of Health. Share your hospitalization experience and your level of satisfaction, and participate in improving the quality of care by healthcare establishments! To do this, 2 simple actions: - Give your email address when you are admitted - Answer the national e-Satis questionnaire that you will receive by email after your hospitalization In order to help us in this process of continuous improvement of the quality and safety of care, if you are hospitalized for more than 48 hours and you have an email address, you can give your opinion on your stay using a questionnaire. secure and anonymized satisfaction (e-Satis) viewable via a link sent to your inbox 2 weeks after your hospitalization. Each establishment receives its results continuously and an overall satisfaction score can be viewed by all on the site www.scopesante.fr Giving your opinion on your hospitalization allows: It is up to the establishment to understand its strengths and weaknesses on which it can improve in order to better take care of patients It is up to each person to find out about the level of patient satisfaction at the health facility of their choice Avant de quitter notre établissement, vous pouvez compléter notre questionnaire de satisfaction « interne » qui fera l’objet d’une exploitation minutieuse et la moindre de vos observations, suggestions ou remarques sera prise en considération. Nous vous demanderons de bien vouloir déposer le déposer dans une des boîtes prévues à cet effet, ceci afin de respecter la confidentialité des informations recueillies. *Arrêté du 3 mai 2016 fixant la liste des indicateurs obligatoires pour l’amélioration de la qualité et de la sécurité des soins et les conditions de mise à disposition du public de certains résultats par l’établissement de santé Enquête de satisfaction patient - Interne 2014 Bilan 2014 Hospitalisation - Ambulatoire 2015 Bilan 2015 2016 Bilan 2016 - HOSPITALISATION - UCA Hôpital Privé Marseille - Beauregard Marseille Private Hospital - Vert Coteau New La Ciotat Clinic Varoise Dialysis Association Private Hospital Toulon Hyères - Saint Roch Private Hospital Toulon Hyères - Saint Jean Private Hospital Toulon Hyères - Sainte Marguerite Golfe de Saint-Tropez clinic Golfe de Saint-Tropez clinic - RD 559 - Rond Point du Général Diego Brosset - 83580 GASSIN Tel. : 04 98 12 70 00 - Fax: 04 98 12 70 25