Shaping solutions for tough raw materials The difference between a machinery manufacturer and a solution provider. August 16, 2021 Company News, Weekly Hacks Steele field service demonstrates the difference between working with a machinery manufacturer and a solution provider. Buying machines from us marks the start of a relationship. “We’ll turn a wrench” Our field service technicians come with decades of experience. When they’re not working on-site, they’re on the production floor in Statesville, NC, building new machines. Ideally, they’ll schedule their maintenance work with you, planning for the time, tools and parts needed. But they move fast to deal with unplanned downtime too. Steele field service techs can support your maintenance crew or turn a wrench if you’re shorthanded. When they’re doing routine maintenance, they’ll provide instruction and pointers to your people. If they’re working on a big job, they can weld and work an oxygen torch. Anything they can’t do on site, like rebuilding hammermill rotors, will be shipped back to Statesville. Field service work with a warranty Steele backs what these experts do with a warranty (we have complete confidence in our people and our machines). If you ’re dealing with machinery suppliers who think a sale marks the end of the relationship, it’s time to talk with Steele. We’ll work with you to eliminate unplanned downtime, improve production efficiency and delivery consistently superior output. And we’ll do it for as long as you own your Steele machines. WATCH WEEKLY HACK #39 Share via: LinkedIn Twitter More RECENT POSTS Do you recognize this man? The difference between a machinery manufacturer and a solution provider. Can on-site metallurgical briquetting improve your by-product recycling? Our new mobile test plant removes the capital risk from answering that question. Steele stiff extrusion seminars are back — on-site and in-person Steele introduces the industry’s fastest response to unplanned downtime BROWSE BY CATEGORY Company News (50) Events (20) Industry News (36) Safety (1) Seminars (11) Weekly Hacks (3) FIND US ON FOLLOW US ABOUT STEELE Our roots are in heavy clay, working with brick, block and tile manufacturers. That experience, along with our ability to add value to bulk raw materials, has driven our expansion into by-product management and resource recovery for iron & steel mills, ferro alloy mines and gypsum/wallboard producers. LEARN MORE RECENT NEWS Do you recognize this man? October 20, 2021 The difference between a machinery manufacturer and a solution provider. August 16, 2021 Can on-site metallurgical briquetting improve your by-product recycling? Our new mobile test plant removes the capital risk from answering that question. June 2, 2021 CONTACT INFO J.C. Steele & Sons 710 S. Mulberry St. Statesville, NC 28677 +1-704-872-3681 After-hours / 24-Hour Pager: 704–832–0455 CONTACT US © 2021 J.C. Steele & Sons Inc | All Rights Reserved | Site by radii PREV NEXT