RVA Burger Menu Richmond Quick Links VIRTUAL CITY HALL SOCIALS PAGE CITY NEWS BACK TO DEPT Contact Us Phone (804)646-5639 Email helpdesk@richmondgov.com Help Desk: (804)646-6367 Fax: (804)646-7048 900 E Broad St, G-2 Richmond, VA 23219 Department Vision Deliver secure, reliable, and convenient technology services that meet the needs of the government of the City of Richmond. Department Mission Provide centralized IT services for City agencies through the development, implementation, and operation of complex information systems. Guiding and Governing Documents City Code, §Sec. 2-511 Summary of Services Provided Personal Computing Printing Services Mobile Workforce Enablement Communication and Collaboration Networks File and Data Storage (including backup and archiving) Application and Software Hosting Key Goals for FY22 Operate existing IT services that enable the City to deliver its mission-critical services Create 12-, 24- and 36- roadmaps for City IT needs Mitigate risks arising from IT infrastructure and software components that are at or past life-expectancy Reduce complexity by right-sizing the City’s technology services to match available financial and human resources Prioritize appropriately requests for new or modified services Organizational Chart Footer menu Accessibility Auditor Reports FOIA Privacy Policy RVA 311 Tech Issues Emergencies: Call or text 911 Non-Emergency Police: Call (804) 646-5100 Report issues at rva311.com Information and Non-Emergency Services: Call 3-1-1 900 E. Broad Street, Richmond, VA 23219 Hours: Monday - Friday, 8am - 5pm Mayor Levar Stoney Select language Select Language English Afrikaans Amharic Arabic Armenian Bengali Bosnian Chinese (Simplified) Filipino French Haitian Creole Hindi Hmong Italian Khmer Korean Kurdish (Kurmanji) Lao Mongolian Myanmar (Burmese) Nepali Persian Portuguese Punjabi Russian Somali Spanish Sudanese Swahili Thai Turkish Urdu Uzbek Vietnamese Yoruba Zulu RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción, llame al 804-646-0145.