NEED HELP? CLICK TO CALL Home Pure Telecom Phone and Broadband Fair Use Policy Summary It is important to Pure Telecom that all eligible Pure Telecom customers are able to access our Services. Accordingly, we have devised a Fair Use Policy which applies to: (a) usage of Pure Telecom Telephonic and Broadband Services; and (b) any promotions or Services which are advertised by Pure Telecom as "Unlimited" or subject to the Fair Use Policy ("Fair Use Promotions"). We reserve the right to vary the terms of the Fair Use Policy from time to time. Pure Telecom may rely on the Fair Use Policy where: (a) your usage of Pure Telecom Services is unreasonable; or (b) your participation in a Fair Use Promotion is unreasonable, as defined below. Unreasonable Use: It is unreasonable use of Pure Telecom Services where your use of Pure Telecom Services is reasonably considered by Pure Telecom to be fraudulent or to adversely affect the Pure Telecom Network or other Pure Telecom customers' use of or access to a Pure Telecom Service or Network. It is unreasonable use of a Fair Use Promotion where your participation in a Fair Use Promotion is reasonably considered by Pure Telecom to be fraudulent or to adversely affect the Pure Telecom network or another Pure Telecom customer's use of or access to a Pure Telecom service or network. Among other things, "fraudulent use" includes resupplying a Pure Telecom Service without Pure Telecom's consent so that someone else may access or use Pure Telecom Services or take advantage of a Fair Use Promotion. Specifically Phone: (a) “Unlimited Mobile” with unlimited usage is subject to a Fair Use Policy of 1000 minutes per month. Should you exceed 1000 minutes you will be billed at the standard mobile rates for any additional usage as set out in Call Rates. Click here to download all the information in PDF. HOME BROADBAND Unlimited Broadband Fibre Broadband Broadband Only Broadband & Phone Phone Cheapest Broadband Ireland Broadband in Ireland Broadband Provider Broadband Deals Internet Provider Ireland Broadband and TV BUSINESS BROADBAND Voice Deals Broadband Data Voice Telecoms Managed Installations Cloud Telecoms Billing and Pricing Free Telecoms Audit Our Approach Switching Process INFORMATION Who are we? FAQs Contact Us Benefits How To Switch Troubleshooting Sitemap Blog Careers Customer Reviews Accessibility TERMS Terms & Conditions Privacy Policy Code Of Practice Fair Usage Policy Call Rates Other Charges Cooling Off Cancellation Form RESIDENTIAL CUSTOMER SERVICE 01 246 90 00 sales@puretelecom.ie support@puretelecom.ie care@puretelecom.ie BUSINESS CUSTOMER SERVICE 01 289 55 55 businesscare@puretelecom.ie Business Services Pure Telecom, Unit 3018, Lake Drive, Citywest Business Campus, Dublin 24 © Pure Telecom 2018 By using this website you are agreeing to our Terms and Conditions and Cookies Policy