Shop for Insurance Find a Doctor Access My Benefits Enroll Now Member Resources Pharmacy Health & Education Phone Scam Alert We’ve been made aware of a telephone scam targeting Health New England Medicare members, asking for their Medicare number. Health New England would never call asking for your Medicare number. Please protect yourself from Medicare fraud and never give out your Medicare number or any personal information to any caller. Learn more from Medicare here. COVID-19 Information and Alerts X SHOPPING FOR 2022 MEDICARE PLANS? Enter your zip code to view plan options Shop and Compare Plans Questions About Medicare? Get answers about Medicare coverage, costs, eligibility and more here. Medicare Questions? Free Medicare Information Request more information about Medicare and our plans. Request Today Medicare Webinars Live Zoom Webinars just for you. Free and easy to sign up! Register Now Teladoc Virtual Doctor Visits Get access to U.S. board-certified physicians 24/7/365 through Teladoc. Access 24/7 Care Medicare Plans with Extra Benefits! Live in Massachusetts? Get more out of your Medicare plan. Our Medicare Advantage plans give you programs, tools and discounts to help you stay healthy. Dental Allowance A benefit worth smiling about. $250 towards dental services. Dental Benefits TruHearing Coverage for hearing aids. Hearing Benefits Over-the-Counter New OTC items available through FirstLine Benefits. OTC Allowance EyeMed Coverage for eye exams, contacts and glasses. Vision Care Benefits View All Extra Benefits Already A Member? Get the most out of your Medicare insurance. Find member resources, forms, benefit information and more here. Members Connect With Us Call us at (413) 787-0010 (TTY: 711) Toll free at (877) 443-3314 8 a.m. - 8 p.m. / Mon - Fri (Oct. 1 - Mar. 31: 8 a.m. - 8 p.m. / 7 days a week) Other Contact Options Last Updated 10/1/2021 Health New England One Monarch Place, Suite 1500 Springfield, MA 01144 - 1500 Directions Hours Member Services 8:00 a.m. - 8:00 p.m. (Monday-Friday) (Oct. 1 - Mar. 31: 8:00 a.m. - 8:00 p.m. / 7 days a week) Appointments: 9:00 a.m. - 4:00 p.m. Walk-Ins: Due to COVID-19, we are not accepting walk-ins at this time. Contact Member Services Local: (413) 787-0010 Toll Free: (877) 443-3314 TTY: 711 Contact Us Sessions Find Provider Pharmacy Request Information HealthMatters Health New England Medicare Advantage is an HMO, HMO-POS and PPO plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal. Multi-language Interpreter Services File formats Y0158_healthnewengland.org/medicare Copyright © 2021 Health New England, Inc. All Rights Reserved Notice of Privacy Practices Compliance