IBM® My IBM Site navigation Services & Consulting Services Learn Explore more Operations consulting Transform business operations at speed and scale for growth, resilience and competitive advantage Discover intelligent operations (236 KB) Transform with AI, IoT and edge computing 01 Benefits 02 Services 03 Resources 04 Case studies 05 Partnerships 06 Related solutions 07 IBM Garage Overview Overview of operations consulting Navigate disruption and operational challenges with the right strategy and practices to drive resiliency and competitive advantage. IBM’s operations consulting provides enterprise strategy, implementation and technology solutions that deliver business outcomes. Our operations consultants bring deep business transformation and industry experience, supported by proprietary technologies, ecosystem partner solutions, IBM Research and decades of IBM’s own manufacturing transformation experience to accelerate your connected operations vision. Create manufacturing excellence (3.9 MB) Expert insights Enhance factory operations and supply chains with Industry 4.0 Smart factories can improve performance by 20 percent and defect detection by up to 50 percent — thus reducing operating costs. Explore smart manufacturing (339 KB) Optimize asset performance and maintenance with digital twins Asset operations using predictive maintenance can improve asset reliability by 20 percent and reduce maintenance costs by up to 25 percent. Read about digital twins (334 KB) Create new revenue sources through IoT-enabled connected operations Seventy percent of organizations that invested in intelligent operations introduced new products and unlocked new revenue opportunities. Read the IBV study (255 KB) Operations consulting services Industry 4.0 and digital manufacturing Accelerate operational resilience with smart manufacturing. Operations consulting provides factory performance diagnostics, strategy, IT-OT integration and artificial intelligence (AI) solutions to modernize your production operations. Watch how L'Oréal innovated (03:10) Asset optimization Modernize industrial operations and ensure business continuity with asset performance management (APM). Use AI solutions paired with digital twins or industrial robotics to unlock real-time data to improve reliability, minimize risk and reduce maintenance costs. Explore enterprise asset management Connected solutions Accelerate digital innovations — connected cars, smarter infrastructure, smarter ports and connected healthcare built on technologies such as IoT, AI, Edge and 5G to create new revenue streams and connected experiences. Read Harley-Davidson case study Product lifecycle management Transform product lifecycle management (PLM) and service innovation to launch profitable products. Use digital PLM tools and agile practices to accelerate product development while complying with regulations and sustainability policies. Explore winning PLM strategies (1.6 MB) IBM recognized as market leader IBM named leader in manufacturing transformation IBM ranked a leader in IDC’s Worldwide Manufacturing Intelligence Transformation 2020 Vendor Assessment. Read the report (223 KB) IBM named leader in service lifecycle management (SLM) IBM is a leader in IDC's Service Lifecycle Management (SLM) MarketScape 2020, based on expertise, SLM portfolio and innovation. Download the report IBM named leader in IoT Services IBM is ranked leader in Everest Internet of Things (IoT) Services PEAK Matrix® Assessment 2020. Read the report (596 KB) Operations consulting case studies DB Systel transforms customer experience using intelligent connected operations DB Systel, one the Europe’s largest transport and rail transport firms, transforms customer service operations with IoT, data and AI on AWS Cloud. Read the story Bell Flight adopts predictive maintenance to manage military aircrafts Bell creates the next generation of military rotor aircraft by enhancing industrial operations. Watch the video (21:50) Port of Rotterdam accelerates digital transformation Rotterdam, the world’s largest port, transforms operations to create smarter, efficient and sustainable supply chains. Read the case study Partnerships Siemens Collect, process and analyze real-time data at the edge from manufacturing, supply chain and connected operations using Siemens’ MindSphere, an industrial IoT-as-a-service solution. Read the press release Samsung Modernize operations, accelerate Industry 4.0 and empower workers through Samsung's 5G network solutions and mobile devices. Enable greater efficiencies and new use cases with private networks. Learn more Boston Dynamics IBM partners with Boston Dynamics to deploy mobile robot Spot™ to transform how companies manage field inspection of assets, conduct remote operations and create digital twins of their manufacturing plants. Find out more AWS As a premier partner of AWS, IBM helps clients accelerate the adoption of AWS Cloud for IoT, data, analytics and AI. Read more Related solutions Supply chain consulting Build resilient and sustainable supply chains that prepare your business for the future of work. Explore supply chain services Procurement consulting services Reimagine procurement operations from source to pay with data and emerging technologies. Explore procurement services Facilities and real estate optimization Operations consulting services helps you optimize real estate and facilities operations using data, analytics, AI and workflows on the cloud. Explore facilities management solutions Industry 4.0 solutions Deploy advanced technology solutions to achieve greater levels of automation, quality and efficiency in production and operations. Explore manufacturing solutions Edge computing services and solutions Operations consultants co-create new business models at the edge — combining intelligent workflows, smart operations and edge device interconnectivity. Explore edge services Cybersecurity services and solutions Protect your operations from security incidents. IBM helps to secure networks, protect endpoints and deliver cybersecurity services and solutions for industrial environments. Explore cybersecurity services Co-create with IBM Garage Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology. 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