Search for: Menu Home > Terms and Conditions of Sale Terms and Conditions of Sale Reelcraft Industries, Inc. (“Seller”) WE ACKNOWLEDGE WITH THANKS YOUR ORDER. WE ARE PREPARED TO ACCEPT THE ORDER ONLY IF YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS. WE REGARD ANY ORDER THAT YOU SEND TO US AS A DOCUMENT THAT IDENTIFIES ONLY THE PRODUCTS AND SERVICES YOU ARE ORDERING FROM US AND NOT AS A DOCUMENT THAT ADDS TO OR MODIFIES THESE TERMS AND CONDITIONS. ALL OTHER TERMS AND CONDITIONS IN YOUR ORDER ARE EXPRESSLY REJECTED. YOU (as the “Buyer”) SHOULD ADVISE US PROMPTLY IF ANY OF THE TERMS AND CONDITIONS BELOW ARE NOT ACCEPTABLE TO YOU. UNLESS YOU GIVE SUCH NOTICE, YOU WILL HAVE ACCEPTED THESE TERMS AND CONDITIONS AND WE WILL PROCEED AS THOUGH THEY ARE MUTUALLY BINDING ON BOTH OF US. DIFFERENT TERMS AND CONDITIONS AT A DIFFERENT PRICE FROM THOSE GENERALLY APPLICABLE CAN BE NEGOTIATED ON REQUEST BUT SHALL APPLY ONLY IF SIGNED BY A PRESIDENT OR DIRECTOR OF SELLER. 1. Ship dates by Seller for the products ordered by Buyer (“Products”) are approximate and Seller will not be liable for any delays in delivery for whatever reason unless the parties have expressly agreed in a writing signed by Seller to specific liquidated damages for late shipments. Seller ships all orders complete and does not accept or support backorders. 2. Prices indicated by Seller are based upon the prices in effect as of the date of this document. Unless otherwise agreed to in a writing signed and delivered by Seller’s authorized representative, prices quoted by Seller are subject to change without notice at any time, including (without limitation) between the date of Buyer’s order and the date of shipment. Buyer shall be liable for the prices in effect on the date of shipment. Unless expressly stated otherwise on the reverse side hereof, all excise, privilege, occupational, sales, use, and other taxes, foreign and domestic, applicable to the sale under the order shall be added to and become part of the purchase price. 3. Seller may accept subsequent changes in ship dates, purchase prices, and quantities of Products requested by Buyer in a revised ordering document issued by Buyer without having been deemed to have added to or modified any of these terms and conditions. 4. Products that are not in conformance with the description in the order agreed to by Seller are returnable for credit or replacement, provided Seller is advised in writing within thirty (30) days of shipment by Seller of such non-conformance and written authorization, therefore, is given by Seller. Approved returns must be shipped freight prepaid and arrive in good condition to qualify for credit or replacement. Buyer must make payment of the purchase price within the time allotted for payment even if Buyer has not completed its inspection of the Products, but such payment shall not constitute acceptance of the Products or impair Buyer’s rights or remedies it may have hereunder for nonconforming Products. 5. Seller fulfills orders based upon part numbers established and maintained by the Seller for its Products. It is your responsibility to ensure that any part numbers you assign and specify on your order correspond to the correct Seller part number. If you modify any drawings previously submitted to us, you need to notify us of the change in writing and provide us with the updated drawing. Changes in revision numbers noted on an order are not adequate notice. 6. In the case of Products not specially manufactured for the Buyer, Buyer may cancel shipment of the Products only by notice received by Seller five (5) or more days prior to the original ship date, subject to a handling/administrative charge of 15%. In the case of Products specially manufactured for the Buyer, and unless explicitly stated otherwise on the quotation, Buyer may cancel shipment of the Products only by notice received by Seller sixty (60) or more days prior to the original ship date, subject to a charge of 50% of the selling price to fairly compensate Seller for the estimated material and labor costs incurred. 7. The original ship date may not be rescheduled beyond one year. If the shipment is rescheduled by Buyer to more than six months beyond the originally contracted ship date, Seller reserves the right to cancel the contract created by Seller’s acceptance of the order and collect cancellation charges. Unless otherwise specified on the reverse side hereof, all shipments shall be made by any mode of transportation deemed suitable to Seller, f.o.b. Seller’s loading dock and risk of loss to the Products shall pass to the Buyer upon delivery by Seller to the carrier for shipment. 8. In the case of Products not specially manufactured for the Buyer, the Seller may consider returns contingent upon reference to the original invoice and subject to a 25% restocking charge. No items will be accepted for return without written authorization, which if approved will then be assigned a corresponding Return Goods Authorization (RGA) number. The product must be in original packaging and resalable condition, with the RGA number clearly affixed. Shipping charges on all Products to be returned must be prepaid. 9. In order to maintain consistently high service, marketing, and support for its products, Seller permits resale of its products into the aftermarket only by authorized resellers. Accordingly, Buyer states that all of the ordered products are solely for Buyer’s use. Buyer further agrees not to resell Seller’s products unless Buyer receives express written permission from Seller. 10. All intellectual property and all tooling and other tangible manufacturing assets of Seller used to fulfill Buyer’s order shall remain the property of Seller and no right or interest of any kind whatsoever in any of the foregoing shall be construed or interpreted as having been granted or otherwise conveyed to Buyer, either expressly, or by implication, estoppel or otherwise. Any tooling sold to Buyer will be limited to that which is separately quoted by Seller, which quote expressly states that the price indicated therein by Seller is “for purchase” or “for sale” of the tooling described therein rather than as an additional charge to defray, whether whole or in part, Seller’s tooling costs. Buyer represents and warrants that it has title to any material, specification, or design it may provide to Seller and that Seller’s possession and reliance upon the same in connection with the manufacture, sale, or use of the Products shall not constitute an infringement of any patent, trade secret or other third-party interest. 11. For 2 years (1 year for Series LD, LG, LH cord reels, and reel covers; 6 months for hose and light bulbs) from the date of shipment, Products manufactured and/or sold by Seller shall, when properly installed, maintained and operated in accordance with the recommendation of Seller and the manual of instructions, be free of defects in material and workmanship at the time of shipment. In no event shall Seller be obligated under this warranty or otherwise in any way whatsoever for normal wear and tear or for any Product which, in Seller’s sole and exclusive determination, has been subjected to accident, abuse, misapplication, improper repair or alteration, improper installation or maintenance, excessive operating conditions or for defects or failures resulting from Buyer’s specifications or designs, or otherwise caused by Buyer, including without limitation defects or failures resulting from Buyer’s manufacture, distribution, sale or promotion of its own products. A failure to use circuit breakers on electric motors, filter, lubricators on air motors, and flexible inlet connections on live hose reels will void the express warranty stated above in this paragraph. EXCEPT FOR THE EXPRESS WARRANTY STATED ABOVE IN THIS PARAGRAPH, SELLER MAKES NO OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTIES, WHICH ARE HEREBY DISCLAIMED, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. 12. Seller’s sole liability and Buyer’s sole and exclusive remedy for Seller’s breach of warranty or otherwise is expressly limited to the replacement of any Products sold hereunder, which Seller determines, by laboratory examination, are not in conformance with the limited warranty of Seller expressly stated herein, provided Seller is advised in writing of such non-conformance within thirty (30) days of the date of discovery thereof and said non-conforming Products are returned F.O.B. Seller’s warehouse promptly thereafter but not later than three (3) months from the date of return goods authorization issued thereof by Seller. Anything contained herein to the contrary notwithstanding, Seller retains the right, at Seller’s sole and exclusive option, to render credit for or refund of the purchase price in lieu of furnishing a replacement product. 13. IN NO EVENT SHALL SELLER BE LIABLE HEREUNDER OR OTHERWISE FOR LOSS OF PROFITS, OR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR IN ANY AMOUNT, ARISING OUT OF THIS AGREEMENT OR IN CONNECTION WITH THE PRODUCTS AND RELATED SERVICES PROVIDED BY SELLER HEREUNDER, EVEN IF SELLER HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES. SELLER’S TOTAL AND EXCLUSIVE LIABILITY FOR NONPERFORMANCE UNDER THIS AGREEMENT, INCLUDING NONPERFORMANCE CAUSED BY SELLER’S GROSS OR ORDINARY NEGLIGENCE, SHALL BE STRICTLY LIMITED TO THE COST OF REPLACEMENT OF THE PRODUCTS PROVIDED HEREUNDER. IN NO EVENT SHALL DAMAGES EXCEED THE AMOUNT EQUAL TO THE PRICE OF THE PRODUCTS PAID TO SELLER PURSUANT TO THIS AGREEMENT, REGARDLESS OF WHETHER OR NOT SUCH EVENT WAS FORE-SEEABLE BY EITHER OR BOTH PARTIES. BUYER SHALL LOOK ONLY TO SELLER FOR REDRESS OF ITS DAMAGES CAUSED BY ANY DEFECT IN THE PRODUCTS, IN ANY RELATED SERVICES, OR BY SELLER’S FAILURE TO FULLY PERFORM AS REQUIRED HEREUNDER, AND SHALL NOT LOOK TO ANY AFFILIATE OF SELLER FOR THE SAME. 14. Shipments hereunder shall be at all times subject to the approval of Seller’s credit department. Seller’s remedies with respect to any breach of the agreement made between Buyer and Seller shall be cumulative, and, without limiting the generality of the foregoing, Seller shall have the right to suspend its performance or terminate the agreement in the event of Buyer’s non-payment of the purchase price for any delivery of Products even though the agreement may provide for the delivery of Products in more than one installment. 15. These terms and conditions and any appearing on the front page hereof constitute the final, complete and exclusive agreement between Buyer and Seller. No reference herein to Buyer’s inquiry or order shall in any way incorporate different or additional terms or conditions, which are hereby objected to. No rescission, waiver, discharge, or modification of the agreement shall be binding upon Seller unless made in writing signed and delivered by Seller’s authorized representative. No prior course of dealing or usage of trade not expressly set forth herein shall be admissible to explain, modify, or contradict the agreement. Buyer acknowledges and agrees that any and all representations, promises, warranties, or statements by Seller’s salesperson or agent that differ in any way from the terms of this writing shall be given no force or effect. The invalidity of any one provision constituting part of the agreement between Buyer and Seller shall not affect the validity of the remainder of such provision or the remaining provisions of the agreement. 16. The agreement between Seller and Buyer shall be governed and controlled as to the validity, enforcement, interpretation, construction, effect, and in all other respects by the laws of the State of Indiana, U.S.A. without reference to the conflicts of laws principles thereof. Any action for breach of the agreement shall be commenced within one (1) year after the cause of the action has accrued. THE EXCLUSIVE FORUM FOR CLAIMS AGAINST SELLER SHALL BE WHITLEY COUNTY, INDIANA, OR THE U.S. DISTRICT COURT FOR THE NORTHERN DISTRICT OF INDIANA. Seller and Buyer irrevocably waive, to the fullest extent permitted by law, any objection that they may now or hereafter have to the laying of the venue in such courts and their rights to a jury trial. 17. Buyer agrees to indemnify and hold Seller harmless for any and all damages caused by Buyer’s breach of these Terms and Conditions. 18. Payment terms on all invoices rendered by Seller under the Agreement, except as expressly provided herein shall be net thirty (30) days from invoice date. Seller shall be entitled to charge a finance charge of two percent (2%) per month, i.e., twenty-four percent (24%) annually, on any account past due over thirty (30) days. Buyer agrees that if its account hereunder is referred for collection to an attorney or agency, Buyer will pay all of Seller’s attorneys’ fees and other costs of collection, which other costs include, but are not limited to, courts costs, expert witness fees, execution costs, and filing fees. Interest shall accrue on all sums outstanding at the rate specified above notwithstanding the entry of judgment. In the event any finance charge is determined to be excessive by a court or other tribunal, such charge shall be reduced to the maximum allowable under the law. Buyer pays all invoices rendered by Seller for reimbursement of Seller’s expenses and for the services provided to Buyer by Seller’s representative(s) for work performed. In addition, Buyer shall pay all invoices rendered by Seller for the delivery of the Products to Buyer at the purchase price for the Products indicated by Seller in its quotation to Buyer for the period of time, if any, as specified therein and as well the fair and reasonable value of all replacement parts provided by Seller for the proper repair and maintenance of any equipment covered by Buyer’s order as accepted by Seller. Prices for the Products indicated by Seller on or before the date the Agreement is made between Buyer and Seller are based upon the prices in effect as of such date. Unless otherwise indicated in Seller’s quotation or otherwise agreed to in a writing signed by Seller’s authorized representative, Product prices quoted by Seller are subject to change without notice at any time. Products Interactive Catalog New Products Military Reels Literature PDF Reel Catalog Request a Catalog Legacy Part Search Videos How To Videos Reel Videos #MyFavoriteReel Videos Company About Us Global Offices Testimonials E-newsletters Reelcraft Careers Terms & Conditions Support Service Manuals Warranty Information Warranty Registration Problem Solving Tech Bulletins CAD Drawings Download Images Contact Us General Contact Prop 65: WARNING: Cancer and Reproductive Harm www.P65Warnings.ca.gov Privacy Policy | Terms of Use © 2021 Reelcraft Industries. All Rights Reserved.