MY ACCOUNT (CURRENT) OUTAGES (CURRENT) SAVINGS (CURRENT) COMMUNITY (CURRENT) CONTACT (CURRENT) LOG IN Home Outages Report Other Problem Report Tree Problem REPORT OVERGROWN TREES THAT THREATEN POWER LINES For your safety and the safety of your family, please do not attempt to cut back trees near our power lines. Instead, report the threat using our easy form below. Once we receive your report, we’ll inspect it and determine whether the regularly scheduled trim servicer for this location should be moved up. While we aim to eliminate threats to our community’s electricity, we are not authorized to trim trees strictly for the protection of private property. How We Can Help Property Owner Responsibility Have a tree problem? Let’s start here. First, let’s confirm the tree interference (in relation to the residence). Between poles Between a pole and house Next, provide your contact information. Contact Name Contact Phone Number The best number to reach you during the outage. Email Address What’s the best time to reach you? Select any that apply. MorningAfternoonEveningAnytime We'll also need your account information. Account Number 11-digit number at the top of your bill First Name Last Name Optional Business Name Street Address Optional Street Address Apt, suite, building, unit, etc. City Please select... Arkansas Indiana Kentucky Louisiana Michigan Ohio Oklahoma Tennessee Texas Virginia West Virginia State ZIP code Finally, tell us a little about your issue What's the tree location (in relation to the residence)? BackFrontSide Select common hazards (optional). DogsLocked GateOther Please provide driving directions (optional). Additional Comments (optional). SAFETY HAZARD CONDITIONS A safety hazard is a condition that poses an immediate risk to the public, and can include: Downed wires that may be sparking or near water Trees that have fallen on power lines Never go near or touch a power line. REPORT A SAFETY HAZARD Letting us know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work. Call our Customer Operations Center immediately at 888.218.3919 (available 24 hours). Related information... REPORT SAFETY HAZARD REPORT STREETLIGHT PROBLEM REPORT LEASED LIGHT PROBLEM REPORT POWER THEFT SAFETY COMPANY CLEAN ENERGY BUSINESS Need help? Call us. 888.216.3523 STATE CUSTOMER HANDBOOKS VISIT AEP.COM | INVESTORS | CAREERS | ELECTRIC RATES | REQUIREMENTS FOR SERVICE | GENERATING EQUIPMENT Use of this site constitutes acceptance of the AEP Terms and Conditions. | Privacy Policy © 1996-2021 American Electric Power. All Rights Reserved. Feedback