Main menu WELCOME THE COMPANY TRANSPORT PARTNERSHIP CONTACT Our story The creation of the LOTRAFF Group… With many years’ experience in road logistics and transportation, Fabrice Drapeau created LOTRAFF SA in Dudelange, Luxembourg, in 2000. DNS SARL, the subsidiary of LOTRAFF SA, was set up in 2003, in the La Rochelle area (Fr-17). It encompasses a production and an administrative site. …and its operation The LOTRAFF Group is a specialist in road haulage solutions on a European level. Our teams manage the delivery of your orders and ensure the proper processing thereof. Over time, the company has positioned itself in the transport market by organising scheduled routes and gaining the loyalty of renowned clients. In December 2019, the LOTRAFF Group joined the LOGIFI-SELI Group. “In December, Fabrice Drapeau handed me the reins of the LOTRAFF Group, the company he founded and developed for 20 years. Our aim is to pursue his ambitions while upholding the shared values which drive us.” Laurent Pizzamiglia – LOGIFI-SELI Group CEO and shareholder Copyright © 2021 . All Rights Reserved. Conditions Générales de Ventes | LOTRAFF SA – 14 rue de la Libération – 3510 Dudelange – LUXEMBOURG - 00352.26.19.07.66 LOTRAFF France – 2 rue des Champs Francs, Villeneuve – 17290 Ardillières – FRANCE - 00335.46.27.18.18

Main menu WELCOME THE COMPANY TRANSPORT PARTNERSHIP CONTACT Quality Certified quality Your satisfaction is an ongoing concern for the LOTRAFF Group, which has been ISO 9001 certified since 2013, with a renewal of this certification in 2019. This enables us to maintain a high level of service to meet your requirements. Our aims are to continuously improve and innovate the services we provide. QUALITY POLICY The assets of the LOTRAFF Group are its reliability, technicality and adaptability, making quality a core principle of development and customer satisfaction. This is what drives Management and the teams in their commitment to continuous improvement of the company’s in-house operations and performance levels. We implement a constant level of service quality: appointments, delivery status, disputes, returnable packaging and administrative formalities, etc. All requests are dealt with in the customer’s language thanks to a multi-lingual team operating in French, English, Spanish, German, Italian, Romanian, Russian, Polish, Czech and Luxembourgish. Each year, a Quality Management System programme is put in place. A SWOT analysis is carried out to define our policy and aims. These are then implemented through an action plan and redefined by an annual Management Review and regular activity assessment. Copyright © 2021 . All Rights Reserved. Conditions Générales de Ventes | LOTRAFF SA – 14 rue de la Libération – 3510 Dudelange – LUXEMBOURG - 00352.26.19.07.66 LOTRAFF France – 2 rue des Champs Francs, Villeneuve – 17290 Ardillières – FRANCE - 00335.46.27.18.18