BDO .st0{fill:none;} .st1{fill:#21409A;} .st2{fill:#ED1A3B;} NETHERLANDS Our promise: new perspectives In de new economy opportunities present themselves faster than ever before. New rules of play give a boost to the world of business. And a new generation is ready to do things differently. Better, smarter, more innovative. If you want to be successful in business, you must change yourself as well. Be accepting of change. Be open to the opportunities that come your way. New perspectives: this is what BDO can offer you. thanks to our unique combination of local market knowledge and a global network. Personal service and a professional approach. BDO is happy to help you look at your business from a different perspective. This means you take the right decisions to make your organisation stronger, more agile and more successful. irrespective of whether you are an SME company, family business, public organisation or international company. Look to the future with BDO. Together we can find new insights and new opportunities in your market. Together we create new perspectives. Our core values Our role as adviser and independent accountant requires trust. And ethical and socially responsible behaviour. This is the reason why we at BDO have been working on the basis of a number of common principles for more than 80 years. Together they form our four core values: Personal, Passionate, Professional and Pragmatic. These principles are in our DNA and determine our everyday actions. Inside and outside our organisation. This is how we guide our ambition to provide our clients with best possible service and the highest quality. And as an employer we create new perspectives by offering partners and employees challenges and space to develop and use their own talents. QUALITY What drives us as advisers and accountants? What can you expect from us and how do we see ourselves? PRIVACY STATEMENT ISO27001 CERTIFICATION COORDINATED VULNERABILITY DISCLOSURE NETHERLANDS INSTITUTE OF CHARTERED ACCOUNTANTS (NBA) MONITOR TRANSPARENCY REPORT QUALITY PROGRAMME: BDO HORIZON BDO AND THE COVID-19 CORONAVIRUS The spread of the COVID-19 coronavirus has a huge impact on all of us. Exactly how far-reaching its consequences will be is impossible to predict at this time. The current situation leads to uncertainty and calls for flexibility and pragmatism in looking for solutions to new challenges and dilemmas. This page tells you how we are dealing with this situation, for instance in terms of our service provision. At BDO, we are doing everything in our power to ensure that our people, clients and suppliers are safe. Their health, safety and well-being are our first priorities. We closely follow the recommendations and guidelines of the National Institute for Public Health and the Environment (Dutch acronym: RIVM) and the measures taken by the Dutch government. We might even go beyond their recommendations and guidelines if we see fit. We review new information and decide how to follow it up on a day-to-day basis. In this context, we have created a designated Corona Team, consisting of colleagues from different echelons of the organisation, including the Management Board. The members of this team keep everyone at the firm up-to-date on BDO’s policies on the corona crisis and they are on hand to answer questions. As an organisation, we are prepared for any measures we need to take with regard to our continuity. We acknowledge our responsibility as an employer. Our people work from home where they can and they try to reschedule appointments with clients or other business relations, or change them into phone appointments. International business trips have been cancelled or postponed and colleagues are advised against travelling abroad for private reasons at this time unless they absolutely have to. We are fortunate to have at our disposal a robust platform of digital communication facilities and tools that allows us to operate as a team even when we work from home. We have temporarily provided those colleagues who did not have the facilities to work from home with the proper tools to do so. We are also mindful of the challenges faced by some of our people, for instance those who have children and are trying to combine their work and care duties. We engage in a dialogue with them to accommodate their needs as much as possible. BDO also offers psychological support to employees who need it. To prevent the spread of the coronavirus and to keep our people, clients and business relations safe, all our internal and external meetings, such as client events, courses and internal consultations, have been cancelled until 1 September at the earliest. Social responsibility BDO acknowledges and takes ownership of its social responsibility, aimed at the continuity of our service provision to our clients and suppliers. With this in mind, we are doing everything we can to ensure the continuity of our service provision. As mentioned, our people have all the tools they need to provide their services to our clients and they interact closely with them. It goes without saying that confidentiality and data protection are guaranteed in this process. If services are to be provided that cannot be postponed and cannot be provided by phone or remotely, we will engage personally with the client in question so as to resolve the issue in mutual consultation. We have also defined a number of basic principles. The first is that we treat our clients and suppliers with respect. In doing so, we show understanding and are accommodating, for instance when it comes to contracts, billing and payment deadlines. We operate from a common and shared interest, based on a balanced sharing of the burden for everyone involved, in these difficult times that have no precedent. In this crisis, our long-standing relations outweigh any short-term considerations that may come up. We are committed to serving as a strong and trustworthy partner that our clients and business relations can rely on and we would be happy to be of service to them in these exceptional circumstances. As they have come to expect from us, we will continue to go the extra mile for them. We have created a special page on our website with information for organisations and businesses that will help them during this corona crisis. We have put together a special team of experts to support them. And of course our clients are always invited to get in touch with their contact person at BDO if they have any questions. We have every confidence that we will weather this storm together. For now, please look after yourself and each other. ORGANISATIONAL STRUCTURE BDO has more than 1,600 establishments in 167 countries and more than 91,000 professionals. Read more about our organisational structure. GOVERNING BOARD SUPERVISORY BOARD GLOBAL NETWORK BDO: FACTS & FIGURES BDO’s turnover and employee numbers over 2018, 2019 and 2020 in one overview. PARTNERSHIPS As a socially responsible organisation, BDO has a number of social partnerships. Read more about it here. DISABILITY SPORTS FOUNDATION INSTITUTE OF INTERNAL AUDITORS PRIVATE WEALTH TAX FUND COMPLAINTS PROCEDURE BDO's complaints procedure provides the opportunity to submit a complaint about the professional conduct of professionals affiliated with BDO and about alleged irregularities relating to any of BDO's services. CORPORATE SOCIAL RESPONSIBILITY Corporate Social Responsibility is an intrinsic part of our profession. We incorporate this in various ways. 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