Medicare Advantage Dual Eligible Special Needs plans for Virginia - Home Find a Provider / Pharmacy English | Español A - Decrease the font size in the Page A - Increase the font size in the Page Log In| Fraud & Abuse| Contact Us Search Menu Carousel with 1 slides Pause Carousel Medicare Advantage Dual Eligible Special Needs plans for Virginia Aetna Better Health Of Virginia (HMO D-SNP) You have Aetna for both your Medicare and Medicaid benefits. Member Materials Aetna Medicare Assure Premier (HMO D-SNP) You have Aetna for your Medicare benefits and a different health plan for your Medicaid benefits. Member Materials Aetna Medicare Assure Value (HMO-DSNP) You have Aetna for your Medicare benefits. You get help with Medicare costs through the Virginia Medicare Savings program. Member Materials About Aetna Dual Eligible Special Needs Plans We believe in improving every life we touch as good stewards to those we serve. Aetna Medicare Advantage Dual Eligible Special Needs Plans (HMO D-SNP) are available to people who have Medicare and either receive Medicaid assistance from Commonwealth Coordinated Care Plus (Medicaid) or enrolled in a Medicare Savings Program in the state of Virginia. Our plans are designed for people with special health care needs. We offer additional benefits and services not covered under Medicare, such as dental, hearing aids, and eyewear. If you are a member in one of the Aetna Medicare Advantage Dual Eligible Special Needs Plan, we may help coordinate your Medicare and Medicaid covered services for you. Questions? Just call Member Services at 1-855-463-0933 (TTY: 711). We’re here for you from 8 AM to 8 PM, 7 days a week. For language help, call the number on your member ID card. Then, ask for an operator. For other language services: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages Coronavirus FAQs What you need to know about the Coronavirus View our Non-discrimination Notice (including availability of language assistance and accessibility services) [+] Home Become a Member For Members For Providers About Us Privacy · Legal statement · Web privacy statement · Notice of Nondiscrimination (including availability of language assistance and accessibility services) · Share Health Information · Careers Copyright © 2021 Aetna®, All Rights Reserved. Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Every year, Medicare evaluates plans based on a 5-star rating system. For accommodations of persons with special needs at meerings, call 1-855-463-0933 (TTY: 711). For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1-855-463-0933 (TTY: 711), or consult the online pharmacy directory. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 7 to 14 days. Please call the phone number listed on your member ID card if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery. For a complete list of available plans please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week or consult www.medicare.gov. Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Out-of-network/non-contracted providers are under no obligation to treat Aetna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Aetna is part of the CVS Health® family of companies. Aetna is the brand name for insurance products issued by the subsidiary insurance companies controlled by Aetna, Inc. The Medicare Supplement Insurance Plans are insured by Continental Life Insurance Company of Brentwood, Tennessee, an Aetna Company (Aetna), American Continental Insurance Company (Aetna), Aetna Health and Life Insurance Company (Aetna), Aetna Life Insurance Company (Aetna), or Aetna Health Insurance Company (Aetna). Not connected with or endorsed by the U.S. Government or the Federal Medicare Program. This is a solicitation of insurance. Contact may be made by a Licensed Insurance Agent or Insurance Company. The Medicare Supplement Insurance Plans are guaranteed renewable as long as the required premium is paid by the end of each grace period. The policies have exclusions, limitations, terms under which the policy may be continued in force or discontinued. Plans do not pay benefits for any service and supply of a type not covered by Medicare, including but not limited to dental care or treatment, eyeglasses and hearing aids. See Plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. AN OUTLINE OF COVERAGE IS AVAILABLE UPON REQUEST. In some states, Medicare Supplement Insurance Plans are available to under age 65 individuals that are eligible for Medicare due to disability or ESRD (end stage renal disease). Plans not available in all States. Y0001_27963_2022 Page last updated: 09/30/2021