Search Branch Contact Log in Menu Home About us Branch Promise Here today, here tomorrow. We promise, if we currently have a branch in your town or city*, we'll still be there until at least January 2023. And your branch will continue to have its own, dedicated branch manager. Find your nearest branch A commitment to our members We understand the role our branches, and our wonderful colleagues, play on high streets nationwide. We believe there has never been a greater need to commit to supporting communities, and rebuilding society, than there is now. That’s why we’re extending the promise we made in 2019 from May 2021 to January 2023. We keep our promises We’ve been improving existing branches and opening new, more accessible ones. But, (and we’re afraid there’s always a ‘but’), just as with our initial promise, there will always be circumstances that make it impossible to keep a branch open. However, our overall promise stands: to leave no town or city currently served by Nationwide Building Society without a branch. Only this time, we’ve made our promise until January 2023 at the very least. Investing in our branches We’ve listened to our members and introduced four areas, each designed to give you: Convenience If you're in a rush, this is where you can do things quickly and easily. Whether it’s speaking to us at the counter, using a cash machine or logging into your online banking. Conversation This part of the branch lets you get a little guidance, without the need to queue. We’re on hand to talk about everything, from digital banking to what you’ve got planned for the weekend. Consultation Want to talk to us in more depth? We have quiet booths or private pods – whichever suits you. Community This is a dedicated space for your community, where you can have a coffee while your little ones do some colouring in. Plus, you can read about Nationwide’s history and how we’re involved in your local area. Branch finder Our friendly branch teams are ready to help. Find your nearest branch Related links Branch banking What membership means *Definition of town or city derived from the Ordnance Survey and Royal Mail. Get in touch Contact us Telephone banking Lost and stolen cards Have your say Branch finder Suppliers Careers (opens in a new window) About Nationwide About us What membership means How we're run News and stories Inclusion and diversity Slavery and human trafficking statement Here to help Accessibility Service status Fraud and security Cookies and privacy House price index Investor Relations Visa Secure Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. You can confirm our registration on the FCA's website (opens in a new window) Nationwide is not responsible for the content of external websites. Social links ©2021 Nationwide Building Society Branch Promise Cookies We use some essential cookies to make sure our website works properly and is secure. If you allow us to, we’ll use some extra cookies to collect information about your visits. This will help us to improve the site, personalise your experience and our marketing. Find out more about cookies we use Manage cookie settings Allow all cookies