Contact Sales: 1 (844) 485-8200 HOME WEB CONTENT SOLUTIONS DATA FEEDS & APIS QUOTESTREAM SUITE IR SOLUTIONS DATA COVERAGE COMPANY CONTACT QuoteMedia Terms and Conditions of Use Subject to these Terms and Conditions of Use ("Agreement"), QuoteMedia (as defined hereunder) makes available certain online and wireless Products (Quotestreamtm; Quotestream Wireless; QuoteMedia Financial Tools; QuoteMedia Websites and other products), collectively referred to as "Our Service", on various websites to authorized users ("you" or "your") by virtue of your accessing Our Service. Our Service delivers information, data, news, reports, programs, video, audio, other content and Services ("Content"). For the purposes of this Agreement, "QuoteMedia" shall mean QuoteMedia, Inc., its Affiliates (any company or website that provides access to Our Service), and Other Parties (Partners; Content Providers; Licensors; and Service Providers). Additionally, for the purposes of this Agreement, "Related Parties" shall mean QuoteMedia, Inc.'s, and its Affiliates' and Other Parties' respective Officers, Directors and Employees. A. Scope this Agreement and Amendments QuoteMedia reserves the right at any time to amend, change, revise, add, or modify the terms and conditions set forth in this Agreement without prior notice to you. QuoteMedia will post such amendments, changes or modifications to https://www.quotemedia.com/legal/tos, or, at its option, may otherwise cause the terms and conditions to be delivered to you, electronically or otherwise. Your continued use of Our Service after the amendments, changes or modifications to this Agreement are posted constitutes your agreement to be bound by such amendments, changes or modifications to this Agreement, regardless of whether you have actually read them. QuoteMedia may justifiably rely upon such continued use of Our Service as evidence of the acceptance of any such amendments, changes or modifications. QuoteMedia shall not be bound by any verbal statements that seek to amend the terms and conditions set forth in this Agreement. You may be required to complete additional applications, such as Exchange Agreements and other such records and, in some cases you may do so electronically. Your intentional action in electronically signing any such additional applications where indicated is valid evidence of your consent to be legally bound by the terms of such additional applications and by other documentation submitted in the registration process or governing my relationship with QuoteMedia. The use of an electronic version of these documents, including the within Agreement, fully satisfies any requirement that they be provided to you in writing. 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The Agreement shall be binding upon you and your estate, executors, personal representatives, administrators, successors and assigns. B. About QuoteMedia, Inc. and QuotestreamTM QuoteMedia develops and markets unique, Web-based software components that deliver dynamic content to websites, on-line brokerages, portals, Fortune 500 companies and corporate Intranets. In particular, QuoteMedia is the provider of Quotestreamtm, a sophisticated streaming portfolio management solution that can be embedded on any website. Depending on the options for which you have been authorized, Quotestreamtm delivers real-time or delayed market information in an easy-to-use and highly configurable interface. Users can track their investments online and research company news and SEC filings, view intraday or extended charting, watch live video broadcasts, gather snap quotes and historical data, and view Level II data in real time - all from the publisher website. In some cases, you may even be enabled to execute on-line trades through Quotestreamtm. C. QuoteMedia's Role in Online Trading QuoteMedia is not a brokerage or a clearing agent. QuoteMedia does not (1) act as a principal in securities, options, or mutual fund transactions or make a market in any security, equity or mutual fund; (2) solicit orders; (3) make discretionary investments on your behalf; (4) provide internally generated research or advice regarding securities; (5) determine suitability as to the type and/or frequency of transactions in your account(s); or (6) provide you with investment recommendations or investment, tax or legal advice. If you are authorized to engage in online trading through the Service, QuoteMedia does not take or process your order to buy or sell. Instead, when you indicate that you wish to trade in a security, QuoteMedia links you to your brokerage's trading platform ("BTP"). 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In the event that a court should hold that the limitations of liabilities or remedies available as set forth in this Agreement, or any portions thereof, are unenforceable for any reason, or that any of my remedies under this Agreement fail of their essential purpose, I expressly agree that under no circumstances shall the total, aggregate liability of QuoteMedia and its underlying Service Providers, Information Providers, licensors, employees, distributors or agents to me or any party claiming by or through me for any cause whatsoever exceed $10 (U.S.), regardless of the form of action and whether in contract, statute, tort or otherwise. Because some states of the United States and some countries do not allow the exclusion or limitation of the liability for consequential or incidental damages, the above disclaimer may not apply to you. Any warranties that by law survive the foregoing disclaimers shall terminate one (1) day from the date the Our Service is used by you. If, in their judgment, Information Providers or QuoteMedia determines that you have misappropriated or misused Market Data or otherwise breached this Agreement, QuoteMedia may terminate this Agreement and discontinue providing Market Data to you. Information Providers may enforce this Agreement against you, and may also take action against any person that obtains such Market Data, by legal proceeding or otherwise. You shall pay the reasonable attorney's fees that QuoteMedia or any Information Provider incurs in enforcing this Agreement against you. CUSIP (where applicable): You agree and acknowledge that the CUSIP Database and the information contained therein is and shall remain valuable intellectual property owned by, or licensed to, Standard & Poor's CUSIP Service Bureau ("CSB") and the American Bankers Association ("ABA"), and that no proprietary rights are being transferred to you in such materials or in any of the information contained therein. Any use by you, outside of the clearing and settlement of transactions requires a license from CSB, along with an associated fee based on usage. You agree that misappropriation or misuse of such materials will cause serious damage to CSB and ABA, and that in such event money damages may not constitute sufficient compensation to CSB and ABA; consequently, you agree that in the event of any misappropriation or misuse, CSB and ABA shall have the right to obtain injunctive relief in addition to any other legal or financial remedies to which CSB and ABA may be entitled. You agree that you shall not publish or distribute in any medium the CUSIP Database or any information contained therein or summaries or subsets thereof to any person or entity except in connection with the normal clearing and settlement of security transactions. You further agree that the use of CUSIP numbers and descriptions is not intended to create or maintain, and does not serve the purpose of the creation or maintenance of, a master file or database of CUSIP descriptions or numbers for you or any third party recipient of such service and is not intended to create and does not serve in any way as a substitute for the CUSIP MASTER TAPE, PRINT, DB, INTERNET, ELECTRONIC, CD-ROM Services and/or any other future services developed by the CSB. NEITHER CSB, ABA NOR ANY OF THEIR AFFILIATES MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF ANY OF THE INFORMATION CONTAINED IN THE CUSIP DATABASE. ALL SUCH MATERIALS ARE PROVIDED TO YOU ON AN "AS IS" BASIS, WITHOUT ANY WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE NOR WITH RESPECT TO THE RESULTS WHICH MAY BE OBTAINED FROM THE USE OF SUCH MATERIALS. NEITHER CSB, ABA NOR THEIR AFFILIATES SHALL HAVE ANY RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR OMISSIONS NIR SHALL THEY BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILTY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF CSA, ABA OR ANY OF THEIR AFFILIATES PURSUANT TO ANY CAUSE OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE FEE PAID BY YOU FOR ACCESS TO SUCH MATERIALS IN THE MONTH IN WHICH SUCH CAUSE OF ACTION IS ALLEGED TO HAVE ARISEN. FURTHERMORE, CSB AND ABA SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR DELAYS OR FAILURES DUE TO CIRCUMSTANCES BEYOND THEIR CONTROL. You agree that the foregoing terms and conditions shall survive any termination of your right of access to the materials identified above. F. Billing Terms If you are receiving Our Services through one of our Affiliates, and that Affiliate is billing you directly for Our Services, then the manner in which you will be billed, the method by which you may cancel Our Service, and the types of assistance you can receive in relation to billing will be governed by any agreement you have with that Affiliate. If you are receiving Quotestreamtm through one of our Affiliates, and that Affiliate is purchasing your Quotestreamtm license for you, then the method by which you may cancel billing will be governed by any agreement you have with that Affiliate, and the following terms relating to billing do not apply. If you have a specific written agreement with QuoteMedia that deals with billing, cancellation and support, then that agreement shall govern in relation to those issues. In all other cases, the following terms relating to billing, cancellation of Our Service, and billing assistance will apply: Certain QuoteMedia products are billed either Monthly, Quarterly or Annually on a nonrefundable and nontransferable basis. Clients must notify QuoteMedia by 6:00 pm ET on the last business day prior to the month end in which they wish to discontinue the Service. Notification must be sent to billing@quotemedia.com prior to the month end or the Service will automatically renew for another period with all fees due and payable. Cancellation of Our Service can be affected by sending an email with the relevant account information to billing@quotemedia.com. An email receipt response will be sent to you confirming cancellation of your service. No partial month refunds for Our Service or any Exchange Fees will be given. Address/email contact changes must be sent to QuoteMedia within 15 days of any change in order to comply with Exchange regulations. All Billing Assistance will be conducted by email. The Customer Service Center will be open business days Monday-Friday. Closed Weekends. If billing assistance is required, email billing@quotemedia.com with an explanation regarding your enquiry. If you are being billed for Quotestream on an Annual basis, then the following refund policy applies: if you terminate your Quotestream account in the first 3 months of use, you will receive a 75% refund of your total fee (this includes fees for real-time data packages); if you terminate your Quotestream account in the second 3 months of use, you will receive a 50% refund of your total fee; if you terminate your Quotestream account in the third 3 months of use, you will receive a 25% refund of your total fee; if you terminate your Quotestream account in the last 3 months of use, you will not be entitled to receive any refund. G. Technical/Product Support If you are receiving Our Services through one of our Affiliates, and that Affiliate is providing you directly with Technical/Product Support for Our Services, then the manner in which such Technical/Product Support is provided to you will be governed by any agreement you have with that Affiliate. In all other cases, the following terms relating to Technical/Product Support will apply: If technical assistance is required, go to our Online Support Center or call us at: 1-877-367-5970. Our staff will be happy to assist you between the hours of 9:00 AM to 7:30 PM Eastern (6:00 AM to 4:30 PM Pacific), Monday to Friday. You can also email us at support@quotemedia.com. H. Additional Terms for Professional users The following terms in this Section H only apply to Professional Users of Quotestreamtm or QuoteMedia's snap quote services. These terms apply in addition to the rest of the terms set out in this Agreement. In the event of conflict between the terms contained in this Section H and those contained in the rest of this Agreement, the terms contained in this Section H shall govern with respect to Professional Users of Quotestreamtm or QuoteMedia's snap quote service. Are You A Professional User? You are a Professional User if you meet any one of the following criteria: You plan to furnish the information to any other person(s) as part of any type of business activity. You use the information in connection with any trading or any business activities (such as customer service, financial planning, etc.) and not for personal investment purposes only. You are subscribing on behalf of a firm, corporation, partnership, trust or association. You are a securities broker-dealer, registered representative, investment advisor, investment banker, futures commission merchant, commodities introducing broker or commodity trading advisor, money manager, member of the Securities Exchange or Association or Futures Contract market, or any owner, partner or associated person of the foregoing. You are employed by a bank or an insurance company or an affiliate of either performing functions related to securities or commodity futures investment or trading activity. You otherwise meet the definition of a professional user, as defined from time to time by any Exchange or other Information Provider from whom you are receiving Information. Subscription Options/Billing Terms. If you are receiving Quotestreamtm or QuoteMedia's snap quote service through one of our Affiliates, and that Affiliate is billing you directly, then the manner in which you will be billed, the method by which you may cancel Quotestreamtm or QuoteMedia's snap quote service, and the types of assistance you can receive in relation to billing will be governed by any agreement you have with that Affiliate. If you are receiving Quotestreamtm or QuoteMedia's snap quote service through one of our Affiliates, and that Affiliate is purchasing your Quotestreamtm or QuoteMedia's snap quote service license for you, then the method by which you may cancel billing will be governed by any agreement you have with that Affiliate, and the following terms relating to billing do not apply. In all other cases, the following terms relating to billing, cancellation of Quotestreamtm or QuoteMedia's snap quote service, and billing assistance will apply: Quotestream™ is billed either Monthly or Quarterly on a nonrefundable and nontransferable basis. Generally, exchange fees are billed on a monthly basis directly from the exchanges. There are some exceptions, however (such as NASDAQ, Pink Sheets, CME, NYMEX, COMEX, CBOT, CNXS and PURE), which are billed by QuoteMedia. All Service and Exchange fees do not carry any partial month refunds. Clients must notify QuoteMedia by the last business day prior to the month end in which they wish to discontinue the Service. Notification must be sent to billing@quotemedia.com prior to month end or the service will automatically renew for another period with all fees due and payable. At any time until the end of the calendar month in which you have been activated, you have the right to terminate Quotestream™ or QuoteMedia's snap quote service for the cost of exchange fees only (no Service fee from QuoteMedia will apply). After the end of the calendar month in which your Service has been activated, there will be no right to cancel and the full billing cycle terms will be in force. No refunds will be available except for full month exchange fees that have been paid in advance (NASDAQ only). Cancellation of Services can be affected by sending an email with the relevant account information to billing@quotemedia.com. An email receipt response will be sent to you confirming cancellation of your service. Exchange fees are refundable for full months paid in advance if the service is cancelled-no partial month refunds for exchange fees or service fees. Address Changes must be sent to QuoteMedia within 15 days of any change. Changes to Services can be made only by contacting QuoteMedia. I. Termination of Service by QuoteMedia Notwithstanding any provision in this Agreement, QuoteMedia reserves, in our sole discretion, the right to terminate Our Service or cancel any portion of Our Service to you at any time, without notice, and without cause. J. Restricted Rights Legend Any Material downloaded from Our Service for or on behalf of the United States of America, its agencies and/or its instrumentalities ("U.S. Government") is provided with Restricted Rights. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. K. General You agree that no joint venture, partnership, employment or agency relationship exists between yourself and QuoteMedia as a result of this Agreement or use of Our Service. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of this Agreement shall continue in effect. This Agreement constitutes the entire agreement between you and QuoteMedia with respect to your Account, Our Service, Content, and the Materials; and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and QuoteMedia with respect to your Account, Our Service, Content, and the Materials; provided, however, that any and all other agreements between you and QuoteMedia and its subsidiaries or affiliates, will remain in full force and effect. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent, and subject to the same conditions, as other business documents and records originally generated and maintained in printed form. In no event shall the liability of QuoteMedia for your use of your Account, Our Service, Content, and the Materials, exceed $10.00. This Agreement will be binding upon and inure to the benefit of the parties, their respective heirs, personal representatives, successors and assigns. L. Exchange "Delay" Times This list presents all covered exchanges for which QuoteMedia, Inc. offers data in delayed time and their respective minimum delay times. US Stock Exchanges Delay Time NYSE American 15 minutes MDX Indices (includes S&P) 15 minutes NASDAQ 15 minutes NYSE 15 minutes Dow Jones Index 15 minutes OTC Bulletin Board Market 15 minutes OPRA (US Options Exchange) 15 minutes Russell Indexes 15 minutes Canadian Stock Exchanges Delay Time TSX (Toronto Stock Exchange) 15 minutes TSXV (Toronto Venture Stock Exchange) 15 minutes Montreal Options Exchange (MOE) 15 minutes Canadian Securities Exchange (CSE/CNSX) 15 minutes Pure Exchange 15 minutes Alpha Exchange 15 minutes Alpha Venture Plus 15 minutes TMX Select ATS 15 minutes Omega ATS 15 minutes Chi-X Canada ATS 15 minutes CX2 ATS 15 minutes US Futures Exchanges Delay Time CBOT (Chicago Board of Trade) 10 minutes CME (Chicago Mercantile Exchange) 10 minutes NYMEX (New York Mercantile Exchange) 10 minutes COMEX (New York Mercantile Exchange - Comex Division) 10 minutes Other Exchanges Delay Time Foreign Currency Exchange Rates (FRXL) 15 minutes FTSE Exchange 15 minutes London Stock Exchange 15 minutes Web Content Solutions Data Feeds & APIs Quotestream Suite IR Solutions Company Data Coverage Contact Quotestream Login Quotestream Pro Login Copyright © 2021 QuoteMedia, Inc. 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