We use cookies to personalise content and ads, and to analyse the use of our website. We also share information about your use of our site with our advertising and analytics partners. By using this website you agree to the use of cookies. View our privacy policy and cookies page. CALL US ONLINE BANKING PENSION AND LIFE ASSURANCE SCHEME CYBER SECURITY PROTECTING AGAINST FRAUDS AND SCAMS COOKIE AND PRIVACY POLICY SECURE MESSAGING SECURE DOCUMENT UPLOAD WHISTLEBLOWING CORPORATE INFORMATION ANNUAL GENERAL MEETING WHAT OUR CUSTOMERS SAY OUR HISTORY OUR ONLINE SERVICE HOW WE USE PERSONAL INFORMATION CONTACT US CAREERS CENTRE COMPLAINTS BEREAVEMENT HELP AND SUPPORT NCBS IN THE COMMUNITY WHISTLEBLOWING RING FENCING MODERN SLAVERY AND HUMAN TRAFFICKING STATEMENT PENSION AND LIFE ASSURANCE SCHEME CYBER SECURITY PROTECTING AGAINST FRAUDS AND SCAMS COOKIE AND PRIVACY POLICY SECURE MESSAGING SECURE DOCUMENT UPLOAD HOME ABOUT US WHISTLEBLOWING We take the identification and remediation of wrongdoing very seriously, encouraging a culture which views raising concerns of malpractice as a valuable contribution towards our efficiency and long-term success. The information you provide could prevent misconduct which could damage our reputation and/or performance. That’s why it’s really important that you raise any concerns. We welcome all disclosures and encourage you to make them. We have provided some useful information to help you understand whistleblowing and whether this is the most appropriate route to raise your concern as there may be other, better suited options for you. Click on the questions below for more information: What is whistleblowing? When do I 'blow the whistle'? What is the whistleblowing form? Making an anonymous disclosure Important information Whistleblowing Form Warning notice You should only ever use this form when you reasonably believe you have a genuine concern regarding malpractice or wrongdoing within the Family Building Society. This form is not be used frivolously and/or for personal grievances that would be dealt with more appropriately via an alternative route. Staff raising false allegations maliciously or for personal gain will be subject to disciplinary action. Whistleblowing Form If you believe you have grounds to raise a concern you can use this form to do so either confidentially or anonymously. If you wish to disclose information confidentially please include your contact details in question 6. If you wish to disclose information anonymously simply leave question 6 blank. Question 1 When did the issue(s) that has led you to 'blow the whistle' occur? Question 2 What type of issue was it? (see "When do I 'blow the whistle'?" for guidance) - Select - a criminal offence, e.g. fraud (protected disclosure) a breach or failure to comply with a legal obligation, e.g. doesn't have the right insurance (protected disclosure) a miscarriage of justice (protected disclosure) a danger to the health and safety of any individual (protected disclosure) damage to the environment (protected disclosure) deliberate attempt to conceal any of the above (protected disclosure) breach of the Bribery Act (protected disclosure) breach of the society's policy or procedures behaviour which may harm the reputation or well-being of the society Question 3 Where did the issue occur? Question 4 Who was involved? Question 5 Please provide a detailed recollection of the issue(s) below Question 6 (Confidential disclosure only) Should you wish to remain anonymous please leave this section blank. Full name Email address Postal address Telephone Submit SAVINGS TAX-FREE EASY ACCESS NOTICE FIXED TERM APPLY ONLINE INTEREST RATES TREASURY SERVICES FAMILY BUILDING SOCIETY MORTGAGES EXISTING BORROWERS MOVING HOME REMORTGAGING FAMILY BUILDING SOCIETY NEW BORROWERS NEW BORROWERS INTERMEDIARIES OUR ADDRESS NATIONAL COUNTIES BUILDING SOCIETY EBBISHAM HOUSE 30 CHURCH STREET EPSOM SURREY KT17 4NL Terms of AccessCookies & PrivacyCyber SecurityNational Counties © 2021 National Counties Building Society. All rights reserved. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. National Counties is on the Financial Services Register Firm Reference Number: 206080