SERVICES WORK RESOURCES COMPANY SUSTAINABILITY CONTACT US 2020 Sustainability Report is here DOWNLOAD Sustainability We integrate sustainability practices at all levels of our organization and make it part of our DNA Sustainable Design PCH engages stakeholders at each phase to maximize sustainability performance throughout the product life cycle whilst preserving design intent and prioritizing customer experience. Smarter, Sustainable Packaging PCH applies Life Cycle Assessments to all of our package designs, which allows us to make better materials choices to yield the greatest impact on overall sustainability performance. New Design Data GHG Emission -50.4% 0.353kg 0.178kg Overal volume -36% 12,499,200mm3 8,005,725mm3 Shipping costs -23.36% 42.65$ 35.52$ Fossil Fuel Consumption -19% ~32MJ 26MJ Environmental, Social & Governance We are responsible for helping our customers make new products in the most environmentally and socially responsible manner. Resource Use Conserving Water After consolidating our facilities in 2016, we continue to see reduction in water use. Water use at our global operations decreased 30% from 2017 to 2019. Water use 2017 10,610 t 2018 5,654 t 2019 7,393 t USA 309 mt China 553 mt 30 % decrease in water use since 2017 Greenhouse gas (GHG) emissions decreased 37% from 2017 to 2019 Greenhouses Emission GHG Emissions: 2017 1,390 mt of CO2 2018 862 mt of CO2 2019 882 mt of CO2 USA 318 mt China 563 mt 37 % Decrease in Greenhouse emission since 2017 Small Energy-Saving Program that Saves Big We developed an online energy management dashboard in our Shenzhen facilities to track energy use on a real-time basis, which resulted in 35% in energy savings Energy consumption at Shenzhen facility 2017 920,347 kWh 2019 614,166 kWh 35 % decrease in electricity use Waste Reduction PCH utilizes a pull system to manufacture products on demand, increasing efficiency and reducing waste by eliminating unnecessary production Global Hazardous Waste 474 lbs 68 % decrease from 2017 US Waste Production 47,486 lbs 32 % decrease from 2017 Worker Health and Safety At our factory facilities, we monitor potential hazards related to fire safety, chemical use, equipment safety and occupational health. “Safety is our highest priority, and we are proud of our safety record. We continue to review and monitor our safety systems and policies to make sure they meet, or in many cases exceed, industry standards.” Chirstie Ma Director of Human Resources Training + Awareness Educating employees is the key to enhancing workplace health and safety, and worker satisfaction and retention. Training and open communication empower our workforce to continue to enhance their skills and grow professionally. Social & Environmental Committee In China, PCH has a Social and Environmental Committee comprised of 53 employees. Management, engineers and line operators sit on this committee and are responsible for factory labor, environment, ethics and health and safety management. 17 % Of factory workforce participate in the Health and Safety Committee When it comes to safety, training helps to encourage employees to report factory issues that might otherwise be overlooked. Health and safety data 2017 Injury 1 Lost days 3 2018 No accident 2019 No accident Supplier Network Strong and positive relationships with suppliers enable us to have greater influence across our supply network and to incorporate sustainable practices where we see opportunity “We have fostered trusted, long-term relationships with our supplier partners and we guide them regarding best practices, guidelines and policies that we must adhere to.” Alan Cuddihy VP, Sustainability Supplier Facilities Health and Safety One of our greatest challenges is the health and safety of workers in our supplier network who don’t work directly for PCH. We place great emphasis on making sure health and safety come first. It is the right thing to do in all cases. Supplier Audit We follow industry best practices and consider the issues of social, environmental, health and safety impact and business risk when determining which suppliers to audit. Besides passing core capability and QA, all PCH’s approved suppliers must meet all Environmental, Health and Safety (EHS) and Corporate Social Responsibility (CSR) standards. Our Supplier Audits 199 Total Suppliers Customer-Selected 71 PCH-Selected 128 Standard Compliance Programs 48 Suppliers Audited 0 Failed Supplier Code of Conduct PCH requires all our suppliers to adhere to our supplier code of conduct. In compliance with s54 of the UK Modern Slavery Act 2015 all information which is required to be published in an annual statement can be found in our sustainability reports. Many of our suppliers have existing agreements in place with our clients and compliance requirements within the jurisdiction in which they operate. We strive to go beyond minimum compliance to incorporate global best practices across our operations. For more information, visit the pages below. Supplier Qualification Supplier Code of Conduct Conflict Minerals Policy Stopping Shark Fin Consumption Environmental Policy California Transparency in Supply Chains Act (SB-657) Child Labor Policy PCH Statement on Modern Slavery PCH Letter on Modern Slavery PCH Sustainability Report In accordance with Global Reporting Index standards, we publish our sustainability report annually. 2020 Sustainability Report 2019 Sustainability Report 2018 Sustainability Report View Previous Reports Certification & Regulations ISO9001 (international standard for quality management system) ISO13485 (medical device quality management system) C-TPAT (trade security) ISO27000 (information security) ISO14001 (international standard for environmental management system) Learn more Accept Developing Partnerships Delivering Peace Of Mind Contact us Our Work Overview Personal Care & Beauty Health, Fitness & Wellness Home & Lifestyle Accessories & Peripherials Audio & Entertainment Appcessories Smart Retail Services NPI Planning Design and Development Validation and Manufacturing Post-Production PPE D2C Transformation Resources Whitepapers Newsroom Blog Company About Leadership Team Partners Careers Locations Sustainability Privacy & Cookies Policy | Terms & Conditions ©PCH 2020