Sign up for our newsletter About the newsletter X Certified according to ISO 9001: 2008 Who are you? Our Services About us Contact Us Quality ISO 9001: 2008 Quality assurance for continuous improvement. Based on Nämndemansgården's common vision, clear goals, governing processes and continuous internal and external audit, we can ensure the quality of our services and work for continuous development. Nämndemansgården ISO-9001: 2008 certified Nämndemansgården is multisite / group certified according to SS-EN ISO 9001: 2008 and our quality documentation follows the requirements of this standard. SOSFS 2011: 9 Regulations and general advice on management systems for systematic quality work are taken into account. Our quality system Nämndemansgården's quality system is built in an intranet where the main processes are described as a train. Each main process contains a number of sub-processes which in turn contain control texts, routine descriptions with associated checklists, protocols, product sheets, presentations and forms. Nämndemansgården also follows the industry organization Swedish Care's ethical guidelines. Quality policy Nämndemansgården offers education and treatment in alcohol and drug problems. Our belief is that all people with the help of treatment, prevention or education can get help for a better life. Nämndemansgården should be the obvious choice for those seeking solutions to alcohol or drug-related problems. Our business must be constantly developed and our methods must be up to date and maintain high quality. Our employees need to be competent and committed to the improvement work. By continuously evaluating our efforts and following the research in the area, we will ensure good results. We must be responsive to our customers' needs and expectations and develop based on these, from initial customer contact to a completed assignment. We must be clear in our communication with the customer and keep what we promise. Det är ledningens ansvar att stödja, samordna och följa upp kvalitetsarbetet och skapa förutsättningar att uppfylla kraven. Vi är certifierade enligt SS-EN ISO 9001:2008. Kvalitetsmål Inom Nämndemansgården arbetar vi med mål för att säkerställa att verksamheten utvecklas i rätt riktning och att vi lever upp till vår kvalitetspolicy. Vi arbetar med mål på tre nivåer: Verksamhetsmål - övergripande för företaget. Dessa mål utgör samtidigt kvalitetsmål. Enhetsmål – specifika för varje enhet, men med en tydlig koppling till verksamhetsmålen. Medarbetarmål – specifika för den enskilde medarbetaren, men med en tydlig koppling till verksamhetsmålen. Verksamhetsmålen är gemensamma för hela företaget och fastställs i samband med det årliga affärsplanearbetet av företagets ledningsgrupp samt processägarna för kvalitetssystemets olika delar. Verksamhetsmålen är en samling övergripande mål som ska styra det kommande kalenderårets arbete. De är samtidigt de mål som utgör ”Kvalitetsmål” enligt kvalitetsstandarden och därför följs upp, analyseras och omprövas i samband med ledningens genomgång. Revision Externa revisorer Certifieringsarbetet är gjort med Bureau Veritas som revisorer. Interna revisorer Interna revisioner av kvalitetssystemet genomförs med planerade intervall av medarbetare som inte är knutna till den reviderade verksamheten. Ledningens genomgång Happens twice a year. Deviation reports and improvement proposals, follow-up of goals, evaluations, audit reports, customer reactions and views from process owners and employees are used as a basis for review. Decisions and measures from the management's review are documented in minutes published on the intranet. Continuous improvement At Nämndemansgården, we use the “development wheel” as a model for our ongoing business development. The wheel that constantly spins and leads to improvements consists of four phases: Plan, Implement, Follow up and Improve. Quality assurance fulfills the function of ensuring that we develop based on our experiences and stakeholders and constantly increase the organization's learning and reach a better starting point for our next lap on the development wheel. Our Certificate About us Quality ISO 9001: 2008 Our partners Contact Us Work with us Leave a comment! Press Order / download Newsletter Gittan Crafoord- For research and treatment Old in the Farm Become a family home with us Do you have a point of view or experience that you want to share? ▶ Think ! Newsletter With our newsletter, we inform you about our business. Sign up Around the clock Who needs help? Treatment Take our addiction test Our treatment Assessment & Investigation Boarding treatment Open treatment Family support Finishing Withdrawal treatment Personal stories Counseling & Education About our educations Management training Managerial support Workplace training Prevention program- PRIME For Life Business collaboration Knowledge & research Dependent Alcoholism Drug addiction Risk use Rehab as an investment Our university education About us Quality ISO 9001: 2008 Our partners Contact Us Work with us Leave a comment! Press Order / download Newsletter Gittan Crafoord- For research and treatment Old in the Farm Become a family home with us Our operations Treatment adults Treatment young Family support Education & Counseling The family home business Nämndemansgården i Sverige AB 275 63 Blentarp (Map) Phone 020-20 20 75 Email info@namndemansgarden.se Contact Us Work with us Webshop Leave a comment! Newsletter