Housing Association Home Find a Home Your Home About Employment Contact About us Home About us Castles & Coasts Housing Association (CCHA) was created in July 2017 as a result of merging Two Castles (TCHA) and Derwent and Solway (D&S) Housing Associations. We employ nearly 200 staff, and own and manage more than 7,000 properties in rural and urban communities across the North of England, with around 75% located in Cumbria. In this section you will find out more about who we are, what we do, our team, how you can join our team, how you can get involved and our commitment to you. Customer Service Standards Our Service Standards set out the services you can expect from us and our commitment to customers Discover More Our Team Meet the team Discover More Careers Join the team Discover More Corporate Strategy Our corporate values are the operating principles that guide our internal conduct, as well as our relationship with customers, partners, and shareholders. Discover More Your Privacy Castles & Coasts Housing Association (CCHA) is committed to ensuring that your privacy is protected. Any information that you provide will not be disclosed without your prior consent. Discover More Library Important and useful documents Discover More Customer Involvement & Feedback Provide us with general feedback or suggestions. Discover More Equality & Diversity We understand how valuing our diversity policy can improve our ability to deliver better services. Discover More Value for Money Everything CCHA does as an organisation is measured against whether it helps us to achieve our corporate goals and our purpose. Discover More For any enquiries or questions please Contact Us Accessibility Terms & Conditions Equality & Diversity Privacy Policy Copyright © Castles & Coasts Housing Association 2021 Registered Office: 3 Paternoster Row,Carlisle,Cumbria,CA3 8TT

Housing Association Home Find a Home Your Home About Employment Contact Service Standards Home About us Service Standards Service Standards Our Service Standards set out the services you can expect from us and our commitment to customers. We are committed to providing you with excellent services, delivered in a range of ways which are convenient to your needs. Download our Service Standards For any enquiries or questions please Contact Us Accessibility Terms & Conditions Equality & Diversity Privacy Policy Copyright © Castles & Coasts Housing Association 2021 Registered Office: 3 Paternoster Row,Carlisle,Cumbria,CA3 8TT