MENU Home > About Us > Spares Service Spares & Service After Sales DCN is committed to providing excellence, not only in the products we manufacture, but also in our after sales service. It is our aim to continue to improve upon our levels of product quality and customer service to exceed customer expectations. Customers are guaranteed a dedicated and experienced support team to ensure that they get the highest quality performance from any equipment once purchased. With expert technical support available in-house, DCN can respond quickly to any issues you may have with your equipment. We are committed to maintaining your equipment at optimum efficiency thus reducing the risk of process downtime, and increasing productivity. Service Engineers and Spares Our service engineers are friendly, courteous and have a high degree of expertise on all equipment that we supply. They can visit your site to assist with any technical issues, advise on the best parts for your equipment and carry out any required installation. They are backed up by a comprehensive stock of spare parts which are available for immediate dispatch globally. Health and Safety All our engineers are trained in Health and Safety and will arrive on-site trained not only in the basics of Health and Safety but also ready to face the food and drink safety issues which go with our industry sector. D C Norris & Company Ltd has achieved SafeContractor accreditation on 18th December 2020, you can view our certificate here Please see our Christmas Call Out hours here BACK TO HOME CONTACT US BROCHURES YOU MAY ALSO BE INTERESTED IN Product Development Kitchen Testing recipes and product development is crucial to the success of your business. To demonstrate our commitment to you, we have invested heavily in an... KNOW MORE News & Media KNOW MORE Industrial Cooking Systems Delicious casseroles, soups and fine sauces through to delicate whole fruit compotes are cooked in our Steam Jacketed Kettles and using Jet Cook Technology,... KNOW MORE USEFUL LINKS COOK CHILL SYSTEM COOLING EQUIPMENT NEWS & MEDIA JET COOK SYSTEM AUTOMATION SOFTWARE STOCK EQUIPMENT COOKING EQUIPMENT HISTORY CONTACT US COPYRIGHT 2016, D C NORRIS & COMPANY LTD. ALL RIGHTS RESERVED. HOME SYSTEMS SOFTWARE FOOD SOLUTIONS NEWS & MEDIA CONTACT PRIVACY POLICY SITE MAP SITE BY VERTO T+44 (0) 1767 677515 F+44 (0) 1767 677851 Email@dcnorris.com CONNECT WITH US We use cookies to give you the best experience on our website - if you are happy click acknowledge & accept. You can find more information in our privacy policy. Acknowledge & Accept