About us Responsibility How we deliver public value Public value is all about what we do, and how we do it. It can have a positive and lasting impact on society and the natural environment. We rely heavily on the environment, which is why environmental protection and enhancement is a key theme. It also covers our approach to providing support for our customers outside the standard remit of a water company, making a positive impact on the communities in which we operate and sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing. Responsibility in our local community Fishing Learn more about fishing on our sites Days out Learn more about days out on our sites Water fountains Learn more about our water fountains Education Learn more about our education programme Investing in our communities Learn more about how we invest in our communities Bin it, don't block it Everything that gets flushed down the loo or poured down the kitchen sink, eventually meets up in the sewage pipes under your home. That's why you should only put the three Ps down the drain, pee, poo and toilet paper. Anything else will block your pipes and could cause it to come back up into your home. Learn more about what to put in the drains Protecting the environment Surface Water Management Programme Learn more about the Surface Water Management Programme Smarter water catchments Learn more about smarter water catchments Managing sewage sludge Learn more about how we manage sewage sludge ThamesGrow Learn more about ThamesGrow Learn about what we're doing to be a more responsible business Next stop, net zero Learn how we're becoming carbon neutral Sustainability Learn more about our sustainability policy Climate change Learn how we're managing the impacts of climate change UN Sustainable Development Goals Learn how we're supporting the UN Sustainable Development Goals Biodiversity Learn more about our biodiversity duties Together we can end domestic abuse Our business Thames Water Utilities Limited Registered in England and Wales Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 02366661. VAT registration no GB 537-4569-15. Our policies Gender pay gap report Modern slavery statement Accessibility Our charges Get in touch Contact us Careers Legal Cookies Privacy Terms and conditions © 2001 - 2021 Thames Water Utilities Limited. All rights reserved. Mmmm…cookies We use cookies to track how you use our website and to help us improve your experience.Learn more. Edit cookie preferences Accept All Cookies