MENU Nondiscrimination notice Nondiscrimination notice Priority Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Priority Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Priority Health: Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats Provides free language services to people whose primary language is not English, such as: Qualified interpreters Information written in other languages If you need these services: Medicare members: Contact Priority Health Medicare customer service at 888.389.6648 (TTY users call 711), 8 a.m. - 8 p.m., 7 days a week All other plans: Call the number on the back of your membership ID card or 800.942.0954 If you believe that Priority Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Priority Health by: Mail: Priority Health Compliance Department, Attention: Civil Rights Coordinator 1231 East Beltline Ave NE Grand Rapids, MI 49525-4501 Toll free: 866.807.1931 (TTY users should call 711) Fax: 616.975.8850 Email: PH-compliance@priorityhealth.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a customer service representative is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: Electronically through the Office for Civil Rights Complaint Portal By mail at U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201 By phone at 800.368.1019 Complaint forms are available at the U.S. Department of Health and Human Services (HHS) website. Language services available Get assistance in 15 different languages Medicare members All other plans Have a question or comment? Contact us Feedback Search Looking for a provider or approved drug? Approved drug list Find a doctor © 2021 Priority Health, a Michigan company. Jobs | Privacy policy | Terms of use | Media | Vendors | Developers | Nondiscrimination notice | Sitemap Language assistance available Español | العربية | 繁體中文 | Assyrian | Tiếng Việt | Shqip | 한국어 | বাংলা | Polski | Deutsch | Italiano | 日本語 | Русский | Srpsko-hrvatski | Tagalog