Contact and opening times Directions Home page disturbance Emergency service You can reach our emergency service around the clock, 365 days a year. Electricity 06102 246-299 Gas / water 06102 246-399 What to do if you smell gas Street lighting No panic Thanks to the added fragrance, natural gas smells so intensely that even the smallest amounts of gas can be perceived. So if your nose sounds the alarm, there is still no need to panic. Stay calm and please note the following points: No flames, no sparks! If there is a smell of gas, open flames should be avoided. So put out cigarettes, do not use a lighter or matches! Sparks can also occur on electrical devices. Therefore: Do not operate the light or device switch, do not pull the plug out of the socket and do not use a telephone in the house! Window open! Frische Luft senkt die Gaskonzentration im Raum. Wenn möglich, Kellerfenster von aussen öffnen. Wichtig: Auf keinen Fall die Dunstabzugshaube oder einen Ventilator einschalten - Gefahr von Funkenbildung! Gashahn zu! Schließen Sie die Absperreinrichtungen der Gasleitungen, falls diese ohne Betätigung eines Lichtschalters zugänglich sind und bedient werden können. Mitbewohner warnen! Warnen Sie Ihre Mitbewohner (Wichtig: klopfen, nicht klingeln!) und verlassen Sie danach so schnell wie möglich das Haus. Notdienst informieren! Bitte beachten Sie folgende fünf Fragen, um beim Anruf des Notdienstes schnell antworten zu können: Wer ruft an? Was ist geschehen? Wann ist es passiert? Wo ist es passiert? Wie ist es passiert? You should be able to answer these questions by calling the local fire department 112 or the police station 110. In any case, they make it easier for the rescue personnel to prepare for the operation (e.g. number of rescue vehicles, emergency doctor, rescue helicopter, etc.) What can you do? Secure the scene of the accident. Tending to the injured. Follow the instructions given by the emergency call center. imprint Sitemap Data protection Full text search © 2021 Stadtwerke Neu-Isenburg. Wir verwenden Cookies auf unserer Website. We use different cookies for the optimal presentation of our website. We distinguish between two groups of cookies: cookies that are necessary for the operation of the website and those that are used for anonymous statistical purposes. Here you have the option of deciding which cookies may be used. Your selection will be saved for 30 days. You have the option at any time to change your cookie settings via the data protection declaration. Necessary statistics Accept all Save on computer Necessary statistics Access to the important information imprint data protection Access to our customer portal If you have personalized access, you can log in here. Register