Order a call! +7 (495) 983-35-87 About company Catalog Promotions Cooperation About companyWarranties and service About company Warranties and service Participation in exhibitions The company's production is certified according to international quality standards ISO 9001-2001, confirming that the quality management system in the company fully meets international requirements adopted in more than 190 countries around the world. The materials from which the furniture is made are not hazardous to health, chipboard of the E1 category is used, which is approved by the Ministry of Health of the Russian Federation for the manufacture of furniture, including for children. All manufactured furniture has certificates of conformity (quality), as well as a declaration of conformity. TERMS OF WARRANTY The product is guaranteed for 18 months from the date of sale. The service life of the product is 10 years. In the case of purchasing discounted furniture, claims for quality and appearance will not be accepted. Deficiencies in the products identified during the warranty period and caused by the fault of the Factory will be eliminated free of charge by the Factory's Service Department. Claims for the appearance of the product, incompleteness, as well as non-conformity of the order are accepted only immediately upon receipt of the product. In the future, such claims will not be accepted, all work is carried out only at the expense of the buyer. Warranty service includes repair work and replacement of defective parts of the product. The nature of the defect is determined by the expert of the enterprise, who draws up an examination report when inspecting the furniture, and informs the buyer about it. CASES WHEN WARRANTY SERVICE IS NOT PERFORMED Warranty service is not provided if: expiration of the warranty period; failure to comply with operating conditions; the presence of mechanical damage on the product; превышения допустимых нагрузок на механизмы изделия; нанесения ущерба изделию или его утери вследствие обстоятельств непреодолимой силы (стихия, пожар, наводнение, несчастные случаи и т.д.); нанесения ущерба изделию в результате умышленных или ошибочных действий потребителя; нанесения ущерба изделию, вызванного попаданием внутрь изделия посторонних предметов, жидкостей, животных, насекомых и т.д.; наличия следов постороннего вмешательства в изделие или ремонта изделия самостоятельно либо организациями, предприятиями или частными лицами, не уполномоченными на это Фабрикой; нанесения изделию ущерба в результате внесения изменений в его конструкцию; использования изделия в производственных целях. О компании О компании Гарантии и сервис Участие в выставках Каталог Кресло-мешки Комоды Мебель для гостиной Обувницы Прихожие Пуфы Стеллажи и полки Столы Стулья Шкафы для прихожей Акции Акции news For partners For designers For dealers Suppliers Vental Call us: +7 (495) 983-35-87 © 2015, scid