Countries Media Contact us Transport leader Talented people Responsible business Home > Transport modes > Train services Transport modes Bus services Train services Tram and light rail services Ambulance services Waterbus services TRAIN SERVICES Arriva operates hundreds of local and national trains in seven European countries. We are also responsible for all of Deutsche Bahn’s regional passenger rail services outside Germany, delivering tailored services to suit local market needs. Rural, commuter lines Long distance mainlines Station management Under/Overground Contracts Maintenance Continental reach Our European rail network spans the UK, the Czech Republic, Denmark, the Netherlands, Poland, Portugal and Sweden. We are flexible in our approach and successfully deliver services under a wide range of business models according to the structure of each market. The UK is our largest rail market, where we operate six different train services. These range from the CrossCountry route spanning the length of England and Scotland to London Overground Rail Operations. We also go beyond providing train services. In Wales, we are working with Network Rail and the Welsh Government on the £220 million redevelopment of the rail network around Cardiff. The growth of deregulation The UK passenger rail market is at a mature stage of liberalisation. It is almost fully contracted and competitively tendered, with local service providers responsible for key areas such as timetabling. Elsewhere in Europe the market is opening up to tendering at different speeds. In some areas, such as Iberia, rail services are provided in the form of concessions or on a commercial basis. In Sweden the rail market is completely deregulated and there is widespread tendering of regional contracts. In other countries, such as Italy, early attempts at competitive tendering may have failed but as a company we continue to monitor developments so we are ready to respond to any new market entry opportunities. Consistent performance We are the top performing rail operator in the Netherlands and Denmark and have established an excellent record in Portugal. In Denmark, where we operate 15 per cent of the regional network, Arriva was the first and only private company to be awarded a rail contract. In the Netherlands, where the market is mid-way through liberalisation, we have a 60 per cent share of the open market as the sole provider of regional rail services in several areas. Explore our transport network 86 per cent Customer satisfaction rating on Arriva’s CrossCountry train service in the UK. 11.2 million Number of passenger journeys for London Overground during the 2012 Olympic and Paralympic Games. Arriva rail services in figures: UK – 357 train sets Czech Republic – 4 train sets Denmark – 43 train sets Netherlands – 101 train sets Poland – 31 train sets Portugal – 18 train sets Sweden – 161 train sets Alert Service Sign up to receive news and updates. Investors Relations Email alerts Disclaimer Privacy Accessibility Site map