CONTACT SUPPORT Support When your technology meets a hurdle, we are committed to getting your systems repaired, maintained and fully operational. We can do one-off technical support—or else, consider an annual support contract that covers your security, networking, voice and multimedia systems. CURRENT CUSTOMERS: SUBMIT A SUPPORT TICKET Are you a new customer seeking support? Welcome! Please submit your support ticket here. DES Support Contracts A support contract offers you daily peace of mind for your essential technology. DES Support covers a wide array of leading brands. Prior technology installation with DES is not a prerequisite to purchasing a support contract. Call us today for a custom quote covering your networking, security and audiovisual equipment. Support Tiers Coverage Bronze Silver Gold Troubleshooting & Repair Preventative Maintenance Remote Alarm Reporting Software Upgrades Third Party Consultation Service fee for onsite visits Unlimited Remote Support During Business Hours Unlimited Remote and On-site Support During Business Hours 24/7 Remote and On-site Support for All Issues Testimonials DES has given us expert technical assistance and superior customer service on all of our repairs and new installations. - South Side Area School District The MICA Technology Division highly recommends Dagostino Electronic Services for its efficient and superb services to the College. They have maintained the excellent support and expedited response to service requests that attracted our initial interest in their organization for the past 16 years. - Maryland Institute College of Art (MICA) How do you spell reliable IT Support and Services? "D. E. S." They have always worked with us tirelessly to make sure that our architecture is working at best performance. - Morgan State University Tell me more about Support Contracts! SUBMIT DES Support Process WATCH: DES TRONIC EXPLAINS OUR USER-FRIENDLY SUPPORT PROCESS INDUSTRIES RESOURCES ABOUT DIVISIONS SOLUTIONS QUICK LINKS About Contact Support Careers Blog SCHEDULE A CHAT Privacy Policy Terms of Use PROUD MEMBER OF FOLLOW US ON | DAGOSTINO ELECTRONIC SERVICES, INC. | 600 MIFFLIN ROAD, PITTSBURGH, PA 15207 | 412-531-4240 | INFO@DESCOMM.COM