Click here for updates on our hours, curbside pickup and shipping info. DOMINION CITY BREWING CO. Refund policy Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unopened and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as beer or food items cannot be returned unless there is an issue with quality. Gift cards are also non-returnable. To complete your return, we require a receipt or proof of purchase. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@dominioncity.ca. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should mail your product to: 15-5510 Canotek Rd Ottawa Ontario CA K1J 9J4 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. US JOBS NEWS & EVENTS NEWSLETTER WHOLESALE Twitter Facebook Instagram 15-5510 Canotek Rd Ottawa, ON K1J 9J4 info@dominioncity.ca 613-688-6207 © 2021 Dominion City Brewing Co.. All rights reserved. Shipping Privacy Policy Terms of Service Terms of Service Refund policy SIGN UP AND SAVE 15% OFF YOUR FIRST ORDER!