Home About Us Business Residential Contact Us Account Login Residential Tech Support Plans Tech support and equipment plans for phone, Internet and Wi-Fi available for a low monthly fee. Residential Tech Support Plans Wire Tech Support Plan $4.95 per month (Covers inside phone/Internet wiring and jacks only) FREE Service Calls to your location by ITS Technician to identify the source of inside wiring issues only. FREE Repair of inside wiring and modular jacks. Covers both phone and Internet inside wiring. Managed Wi-Fi Tech Support Plan* $7.95 per month (Advanced support for your Wi-Fi network) Prompt Comprehensive Remote Support of Wi-Fi Most issues resolved in minutes Remote Assistance with Connection of additional wireless devices FREE CommandIQ App to self manage your Wi-Fi network FREE Repair or Replacement of ITS provided equipment*** Premium Tech Support Plan* $9.95 per month (Advanced Tech support, maintenance, and extended Wi-Fi coverage included in one plan) ALL FEATURES of the Wire Support Plan included ALL FEATURES of the Managed Wi-Fi Tech Support Plan included FREE Technician Service Calls to identify the source of phone, Internet and/or Wi-Fi issues FREE Wi-Fi Extension Unit (804 Mesh)** Extend the Wi-Fi signal in your home * Non-fiber customers may have some limitations of support or features. ** Additional access point unit that meshes with your router to enlarge your Wi-Fi network. Also covers repair and replacement of defective unit. *** Covers GigaCenter or TP Link router. Streaming Video Tech Support Plan $7.95 per month Prompt Remote Support Fix most streaming TV issues with a phone call and no waiting on a technician Technician Home Service Call Only if your issue can’t be handled remotely. Streaming Services and Apps Consulting We can help you decide the best Streaming App solutions, and help with basic usage of Steaming TV. Save on Streaming Device Set Up Save up to $196! Recuced fee ($50 per device) for set up of steaming video device(s) or Smart TV (up to 4 devices) Ultimate Tech Support Plan* $14.95 per month (For customers who want the ultimate support and coverage for all services, including streaming video) Full Tech Support of all voice, internet, Wi-Fi and streaming video issues ALL FEATURES of the Premium Tech Support Plan included ALL FEATURES of the Streaming Video Tech Support Plan included Smart Home System Tech Support Plan* $19.95 per month (The ultimate tech support for all services, plus an upgraded Wi-Fi router and Smart Home Hub) ALL FEATURES of the Ultimate Tech Support Plan included Upgraded GigaSpire Router the world's most powerful router for maximum home Wi-Fi coverage Smart Home Hub capability *Non-fiber customers may have some limitations of support or features. For complete Terms and Disclaimers of all Support Plans click here. Contact Us My Business Account My Residential Account My Email My Voicemail Home Business Services Residential Services Business Tech Support Residential Tech Support Customer Testimonials Regulatory Current Res Rates Res Terms & Conditions Bus Terms & Conditions Bus Internet AUP Site Map © 2018 ITS Fiber. All Rights Reserved.