PayPal PERSONAL BUSINESS PARTNERS AND DEVELOPERSHELP Log In Get your return shipping costs refunded. Sometimes, when you receive the item you bought online, it isn’t quite as you expected. If that happens, simply return it and don’t worry anymore about the return shipping costs, it’s on us *. The service is free and valid also on international shopping. Activate in 1 Click By clicking the button "Activate in 1 Click", I activate the Refunded Returns service for free and consent to the General Conditions of Use. Already activated this service? Request a refund. Returns refunded worldwide. Shop around the world on any website, and simply pay with PayPal. If something isn’t quite as expected when you receive the item, we can reimburse* your return shipping costs. Not right? Not a problem. Too big, too small, broken, not as the seller described… Whatever the reason is, don’t worry. Send it back, ask for a reimbursement and your return shipping costs can be refunded*. HOW DOES IT WORK? It’s easy! Whether you purchased something from Ireland, the UK or anywhere in the world, we’ll cover up to 12 returns eligible PayPal purchases per calendar year. We’ll reimburse you for up to €30 per request. 1. Return your item Follow the seller’s return instructions for your purchase. Remember to keep a copy of your return shipping receipt. 2. Submit a Refund Request Log into your PayPal account, select the purchase you returned and click on “Request return shipping refund”. Submit the return shipping request form, along with proof of your return within 30 days. 3. Receive your refund If your claim is approved we’ll send a refund of up to €30 to your PayPal account within 10 business days.* You have an online shop? Offer this service to your customers. Learn more *The Refunded Returns service is offered by PayPal Pte. Ltd, in partnership with TELUS International Europe, the service provider. See General Conditions of Use. Help & Contact Fees Security Features Apps Shop Feedback See all countries/regions About Blog Jobs Site map Developers Partners © 1999–2021 Accessibility Cookies Privacy Legal If you accept cookies, we’ll use them to improve and customize your experience and enable our partners to show you personalized PayPal ads when you visit other sites. Manage cookies and learn more Accept Decline