We're here to help: SHAREHOLDERS EMPLOYEE SCHEMES PARTICIPANTS PENSION MEMBERS Login Our Purpose Our purpose is to care for every customer and simplify each and every transaction. Skilled people and technology-enabled services provide continuity, growth, and connectivity for businesses across the world. Designed for those who need them the most, our accessible services are for everyone. Vision To help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. Mission Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Values Meticulous in performance, inventive in growth, kind to each other and mindful of our planet. We keep things real for our customers and together, succeed. Our Values PERFORMANCE GROWTH CUSTOMERS COLLEAGUES We’re meticulous When we say we’ll do something, people know we’ll do it properly. Listen, take time and really care about getting things right Be accountable, make amends, learn and move on Deliver: on time, every time Use your sharp eye for detail to create great service and solutions for customers ABOUT EQ Channel Vision EQ Chief Operating Officer, Thera Prins looks to the future, and considers how interactions with EQ will evolve this year and beyond. She predicts a rise in self-service whilst retaining channels of choice like paper, for those customers who want them. VIDEO Purposefully Driven EQ's advisory expert, Sheryl Cuisia considers 2020 as a year of corporate awakening. PEOPLE COVID-19 And Mental Health: Coordinating An Effective Response According to the Mental Health Foundation, the proportion of adults who were “coping well with the stress of the pandemic” fell from 73% to 63% between March and November last year. ARTICLE Using Technology To Support Borrowers In Difficult Times At the beginning of the COVID-19 pandemic the Financial Conduct Authority (FCA) moved swiftly to put in place measures to support users of certain consumer credit products. PEOPLE How To Create A Financial Wellbeing Strategy How financially healthy are your employees? Financial Conduct Authority (FCA) research indicates that 90% of employers recognised that financial concerns had an impact on workplace performance back in 2017. PEOPLE Customer Experience And Bereavement - Three Key Areas Of Focus EQ is contacted by around 300,000 family members and friends each year due to bereavement. Our latest article explores how your business can better support recently bereaved family and friends. Get In Touch Talk to our team of experts today to find out more about Equiniti's full range of services to meet your organisation's needs. COMMERCIAL ENQUIRIES OTHER ENQUIRIES Legal Privacy Cookies Modern Slavery Contact © 2021 Equiniti - All Rights Reserved This site uses content managed cookies. By continuing to browse the site you are agreeing to our use of cookies.