Residential Business About Us You're in the right place for help NW Natural Customer Service Portal. Your one-stop location for fast and easy self-service account options and contact information. Anytime online resources Pay my bill Online 24/7 One-time payment Other payment options Payment and bill history Change my service Start service Move service Stop service Is gas available for my home? Update my account View account overview Manage billing options Create or delete online profile Update contact information & password Need help with appliances? Questions about if your appliances are working correctly? Schedule an equipment inspection with one of our NW Natural Service Technicians. Once a year, we'll conduct an inspection at no extra charge to you. Search for a NW Natural Preferred Contract for your new appliance needs. We've screened these partners for you to confirm their technical expertise and knowledge of available quality products. Schedule an inspection Find a contractor Safety resources by phone Natural gas emergency Call: 800-882-3377 or 911 24 hours a day. Smell? Go. Let us know! Call before you dig Dial 811 at least two days before any digging project. It's free and it's the law. Learn more NW Natural customer service Contact us by phone For customer service inquires dial 503-226-4211 or 800-422-4012 Monday - Friday | 7am - 6pm PST. Hearing impaired, use 711. Contact us by email For non-urgent matters, our customer assistance team can help via email. Send a Message For specific questions, get in touch below Choose from a selection of numbers and emails to reach the department you are looking for. Residential Inquiries Commercial Inquiries News & Media NW Natural Appliance Center Corporate Office Builders / HVAC Investors Suppliers Careers Twitter Facebook YouTube LinkedIn Instagram Terms and Conditions Online Privacy CA Privacy Policy Bill Inserts En Español Contact Us © 2021 NW Natural. All Rights Reserved.

Residential Business About Us Sign In Sign in to continue Email address Password Forgot password? Sign In Sign in help Other payment options Register your account With online access you can: Manage your account info. View your payment history. Track your gas usage. Sign up for automatic payments. Enroll in paperless billing. Register Builders / HVAC Investors Suppliers Careers Twitter Facebook YouTube LinkedIn Instagram Terms and Conditions Online Privacy CA Privacy Policy Bill Inserts En Español Contact Us © 2021 NW Natural. All Rights Reserved.