Still have questions? Check out the answers to some of our most frequently asked questions. My invoice is for a differing amount than I received Included in your redress is 8% added interest. The Lender will deduct 20% tax from this 8%. You may be entitled to claim this tax back by contacting HMRC Income Tax enquires on 0300 200 3300. As per our Terms of Engagement, our invoice is based on the full gross redress amount awarded inclusive of the 8% added interest and before deduction of the 20% tax. I have not yet received my refund Who are Credit Resource Solutions (CRS) Why am I receiving communications when I have not received my redress from my lender? Home Pay my invoice Contact Terms & Conditions Privacy Policy Help & FAQs Allay (UK) Ltd. Registered Office: Studio 20, The Kiln, Hoults Yard, Walker Road, Newcastle upon Tyne, NE6 2HL Tel: 0191 580 4000. Company reg. no: 09307329 | VAT no: 221 656 917. Copyright © Allay (UK) Ltd. All rights reserved.

PAY MY INVOICE Send us a message Name Email Contact Number Update or change my details Request an erasure, access request or query how you are processing my data Pay or question my invoice Query a communication received from Credit Resource Solutions (CRS) Query a communication received from AJJB Law Other I would like to... Message Contact us Allay (UK) Ltd, Unit 12 Hawick Crescent Industrial Estate, Newcastle upon Tyne, NE6 1AS Tel: 0191 5804000 Email: info@allay.co.uk Opening Times: Monday - Friday: 8.00am - 4.00pm Home Pay my invoice Contact Terms & Conditions Privacy Policy Help & FAQs Allay (UK) Ltd. Registered Office: Studio 20, The Kiln, Hoults Yard, Walker Road, Newcastle upon Tyne, NE6 2HL Tel: 0191 580 4000. Company reg. no: 09307329 | VAT no: 221 656 917. Copyright © Allay (UK) Ltd. All rights reserved.