Track your pallet Contact us Covid-19 Become a shareholder member Send a pallet Full menu How the Pall-Ex hub-and-spoke model works The Pall-Ex hub-and-spoke model revolves entirely around delivering the most efficient and effective service for our members and their customers. Home > About Pall-Ex Group > How we work How the Pall-Ex hub-and-spoke model works The Pall-Ex hubs sit at the core of our hub-and-spoke model. The entire operational set-up is designed to maximise efficiency to serve clients better, increase profitability and create savings that members can pass on to their own clients - retaining their business and contributing to their own growth. Members collect palletised freight from their customers throughout the day, organising and consolidating it at their own depot. This consolidated Freight is then line-hauled to the Pall-Ex hub, with vehicles arriving at pre-defined time slots. Their outbound pallets are offloaded, and their inbound freight loaded onto the same vehicle, which then returns to the member’s own depot. The freight is then broken down at the member’s own depot onto smaller vehicles for deliveries to final local destinations including businesses, factories, farms and homes. Pall-Ex hub-and-spoke – an extensive, efficient and modern network The reach of the Pall-Ex hub-and-spoke system also extends beyond the UK’s shores, into and across Europe and beyond. By following the same model throughout, we maintain and expand the same working practices and efficiencies, ensuring A consistent and dependable service. By segregating the stages of the entire door-to-door process, this simple yet sophisticated system reduces risk in the delivery chain, while ensuring that local knowledge and relationships are maintained, and a truly international service is offered and delivered. As you would expect, technology plays a significant role in the delivery of our service, not only in the operation of the Pall-Ex hubs and the planning of our logistics but also in supplying accurate and up-to-date information to clients through our MyNexus pallet tracking software. This bespoke software suite provides updates on the status of freight throughout the entire delivery chain and, most importantly, the final delivery details. The Pall-Ex hub-and-spoke system is a proven and reliable model that brings benefits to members, employees and customers alike. Find out more about our quality pallet services and how we can support your business. Our vision To provide an unrivaled quality service for the distribution of palletised freight Learn more Customer testimonials Find out why our customers constantly choose us over the competitors. Learn more Our quality membership Our members are quality-driven hauliers who collectively form the award-winning network we are today. Quality members Become a member Contact us Vacancies Sitemap Privacy Policy Modern Slavery Statement Back to Top Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information vist our Privacy Statement (Opens in a new window) External Link Icon ACCEPT RECOMMENDED COOKIESREJECT Strictly Necessary Cookies These essential cookies are inherent to and/or enable this website's core functionality. The website cannot function properly without these cookies. Google Cookies Google Analytics cookies are anonymised, but allow to see how visitors use our site. This helps us to offer you a better experience. Google Cookies On Off Marketing Cookies We use marketing cookies to help us improve the relevancy of advertising campaigns you receive. Marketing Cookies On Off SAVE & CLOSE About this tool (Opens in a new window) External Link Icon Cookie Control