Open Menu 0 SHIPPING & RETUNRS Shipping Methods Delivery is organized by UPS, Monday through Saturday, upon validation of their order. The delivery consists in transferring to the Customer physical possession of the Products (the “Delivery”). The Delivery charges which apply to the Order are those mentioned on the Site upon placing the Order in "Delivery and returns". By way of exception, the risk is transferred to the Customer once the Product is handed over to the carrier when said carrier is commissioned by the Customer and not by Inès & Maréchal. The Delivery shall be made to the delivery address provided by the Customer, bearing in mind that this must be the Customer’s residential address, or that of a natural or legal person of their choice (delivery made to their business). Delivery cannot be made to hotels or P.O. boxes. In the event that the Delivery cannot be made as planned, Inès & Maréchal will make every effort to find a secure location to drop off the Product. Inès & Maréchal delivers the Orders within maximum 7 (seven) business days for a Delivery to metropolitan France and maximum 15 (fifteen) business days for international Delivery, the delay being counted down from the day after Order confirmation. So as to observe the agreed delivery time, the Customer must make sure they have provided accurate and complete information concerning the Delivery address (including, in particular: street no., building no., staircase no., access codes, names and/or numbers on the intercom, etc.). Inès & Maréchal shall not be held liable for a delay in delivery which is not a result of its personal act or of a case of force majeure (as defined below). In the event of a delay in Delivery, the Customer may request and obtain cancellation of the purchase, including all amounts paid when the Order was placed, within a maximum 14 (fourteen) days of making said request. Notwithstanding the aforementioned, Inès & Maréchal is not liable for the harmful consequences due to a late delivery, as only the Product can be reimbursed by Inès & Maréchal, excluding all other forms of compensation. FRANCE / UPS - COLISSIMO / 2-4 WORKING DAYS / FREE EUROPE (UE) / UPS / 7-10 WORKING DAYS/ 25€ PER ORDER + 5€ PER ADDITIONAL ITEM WORLDWIDE / UPS / 7-15 WORKING DAYS / 65€ PER ORDER + 5€ PER ADDITIONAL ITEM SHOWROOM PICKUP / FREE Easy Returns & Exchanges A failure by the Customer to respect the present GTC shall prohibit Inès & Maréchal from refunding the concerned Products. In any case, return fees are charged to the customer, even if the Product delivered to the Customer is different from the one ordered or is defective. Except in exceptional circumstances please sent an e-mail to: contact@inesetmarechal.com © 2021 Inès & Maréchal. All Rights Reserved. Instagram Legal Shipping & Returns

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