Home About Us Products & Solutions Testimonial Customer Support Customer Log-in Contact Us Read what our clients are saying about OFFICE CONCEPTS, INC. We are very proud of the excellent feedback we get from our clients. At OFFICE CONCEPTS, INC,we are always interested to hear your opinions and if we could improve our service in any way. Great Service I would like to give praise for all of the people that I have come into contact with at Office Concepts. Everyone is exceptionally kind and very helpful. Tony is the greastest help, but I really haven't dealt with anyone who hasn't been. I wish all companies could be as kind and helpful and make my job easier. GREAT JOB!!!!! Marion General Hospital - Sue Dilley Marion, Indiana "You're the Best" It's hard to believe that nearly a year has gone by since we brought the new Gestetner into the copy center. And boy, has it made our lives easier while raising the productivity of the shop 10-fold (no pun intended). That's not to mention the cost savings we have realized! We appreciate all your efforts and professionalism. "You're the Best"! University of Saint Francis - David Tanner Ft. Wayne, Indiana Good Service I want to commend Office Concepts personnel on the good service we receive. Robin is always happy to give us suggestions or put in a work order for us if that is needed. Ken is very prompt in getting to us when we call for help and graciously deals with the problems. Reece has been helpful not just with our printer, but with recommendations in other areas of technology in our office. Thank you for providing good, fast, and friendly service! North Park Community Church - Judy Schneider Fort Wayne, IN OCI Service is the Best! As a company doing a large volume of printing, scanning, and copying, we have and will continue to utilize OCI's services for years to come. We have just recently leased another Gestetner machine and we are very happy with the customer service we received from OCI. Terry Forsyth, our salesperson, as well as your service technicians have done a phenomenal job in "taking care of us". Our staff was educated on how to use the machine, and if we ever have any problems we know that your service technicians won't take long to be here and correct any problems. When it comes to customer service, OCI is the best. Five Star Distributing - Sean Gleason Huntington, IN Great service and great products I never imagined buying a piece of equipment and getting a 75% R.O.I. in less than 90 days. And never did I expect the people to be so courteous and easy to work with. Any more corporate America looks at their customers as just another number, but not at O.C.I. GOINK Design & Print - Chris Tomlinson Churubusco, Indiana Products and Service are outstanding In November of 2006 we purchased a Canon ImagePROGRAF iPF 700 36" Wide Format Color Printer. We have used it to plot CAD drawings for the design department as well as large pictures for display boards through out our plant. It has worked flawlessly and has done everything we have needed. Bill Bonham and the crew at OCI have been outstanding to work with. We could not ask for more, from the initial quote, to purchasing our plotter, and then service after the sale. When I have had questions I was able to call and and get answers immediately from Bill and the service staff. I would definitely buy from Office Concepts again! IMA (Indiana Manufacturing) - Travis Ford Berne, IN A perfect fit, "Taylor-ed" to our needs. Gestetner DSc525 We recently leased the Gestener DSc525 with finisher to print our own sales catalogs and other marketing pieces in-house. The cost savings have been tremendous. Angela Hamilton showed us how we could create professional looking documents and save money. With the Gestetner we can make running changes to our catalogs immediately and print as little or as many pieces as we need. Thanks to Angela and the technical support we received from OCI, set up, integration, and training have been top notch. Taylor Rental - Jeff Brockmann Ft. Wayne, IN Service, before, during and after the purchase. We have been very happy with all aspects of OCI for many years. From start to finish our expectations are met or exceeded. Our most recent purchase of a Gestetner DSc435 color printer, copier, scanner with finishing has transformed our business. We have advanced our ability to communicate with our customers, improved our image, and reduced our per copy costs. Thank You OCI Indiana Stamp & Seal - Bill Collins Fort Wayne, IN Lanier color copier LD425c It was a joy working with Terry Forsyth as I made the decision on a new copier. She was very knowledgeable about the copiers available and was very prompt in getting the quotes to me. She has also followed up with me as to my satisfaction level. Past experience with Office Concepts and having a very good sales rep was a large part in my decision to stay with Office Concepts. My copier was delivered in July and I have not had to call her! Thank you, Terry. First Church of God - Dorothy Carpenter Wabash, IN Wonderful Customer Care! The OCI team takes fantastic care of us. If our system requires service, or we need additional training or equipment recommendations from Terry, we know we will be a priority. It's a pleasure doing business with you! Community Foundation - Tracy Trump North Manchester, IN Great All Around Company Office Concepts has been a great vendor to work with for not only our current needs but future needs. The service technicians and network guys are the best!!!! First Federal Saving Bank - Cindy Krumanaker Great Services Wayne Metals purchased a Gestetner Model A045 Copier/Scanner/Printer from Office Concepts in February 07. Wayne Metals was looking for a solution to digitizing our 1,500+ customers prints and the Gestetner A045 did just that. The Gestetner A045 also gave us printing capabilities, so we worked with Joe Blazek at OCI to develop a program that would print documents linked to our work order releases which is also a success. We have also saved on file cabinet space with the digitized prints and simplified the process of handling print thanks to Office Concepts services! We would also like to thank their service department for great service and for being proactive in scheduling regular visits before an issue arises. Great Job Office Concepts Inc.! Wayne Metals - Rick Rogers Markle, IN Superior Service I love Mike Park coming here! This time he not only fixed our copier but he fixed our printer also, which wasn't on his agenda. I Just wanted you to be aware of what a stellar technician you have! Cross Community Church - Stephanie Liechty Berne, IN Our appreciation - I would just like to take a minute to say "Thank you" to the employees of OCI. They have always been prompt and friendly no matter what the request has been. I really like the fact that we can send our copy count, order supplies and/or service calls online. Keep up the great work everyone! - Dawn Osborn Ft. Wayne, IN Above & Beyond in Every Aspect Thanks to all at Office Concepts for always going above and beyond in every aspect of equipment, support, and service. Your people go out of their way to ensure everything is up and running the way it should be. That makes my business run smoothly and my life much easier. We're indebted to you for the many ways you have helped our company. Data Print Initiatives - Dan Foster Ft. Wayne, Indiana Kudos to Office Concepts I work with Office Concepts daily. They are very friendly and knowledgeable. I am proud that they are on my team! - Jennifer Perkins Marion, Indiana Mike Park I just wanted to let you know (I am sure that you know this) but Mike Parks is a wonderful representative of your company. He gets the job done - no matter what! I now work at Zurcher Tire and I am happy to say he is the copy repair man at Zurcher Tire -- previously I worked at Schurger, Zurcher and Harvey - Mike was at one point our serviceman - and for whatever reason, the company went with a different company for the Copier -- which meant that we no longer had Mike servicing the copier --which was bad news - we really missed Mike. As mentioned, I now work at Zurcher Tire -and before Mike, there was another individual (from a different company) servicing the copiers... it was so obvious that he had no idea what to do - we KNOW that when we call for service now Mike will get the job done the first time! Thank you for great employees like Mike! - Corene Scheumann Monroe, IN Customer Service/Robin Harris I would like to personally thank Robin Harris for the excellent service she provides for Parkview Physicians' Group. She is always willing to take care of what we need as well as gives of her time and talents. She exemplifies excellent customer service! Parkview Physicians Group - Linda Bulmahn Fort Wayne, IN 'Thank You' Robin, this is an overdue 'Thank You' for going above and beyond. We really appreciate your efforts in quoting us a very competitive price on our new machine. Our transition has been seamless and pain free. Your always right there when we have questions. Thanks again for the exceptional service. Weigand Construction - Tara Leto Fort Wayne, Indiana © Copyright 2010 Office Concepts. All rights reserved