English HOME ABOUT US YORK WATER SYSTEM FORMS & RESOURCES INVESTOR RELATIONS CONTACT US York Water Customer Service Top-Ranking Water Utility Company Serving Central Pennsylvania We are committed to serving you. As a recognized leader in the industry, award-winning customer service sets The York Water Company apart from other utility companies. Recognized by the Pennsylvania Public Utility Commission (PAPUC) for leading strategic reinvestments in our infrastructure in the Commonwealth and for delivering superior service, we are proud to be among the State’s top-performing utilities. To ensure that our customers receive consistent and reliable water rates and service, we replace tens of thousands of feet of water lines proactively each year throughout our service territories. We are committed to keeping our water costs consistent for customers. In addition, we are proud of our industry recognized customer service rankings, with some of the highest customer service ratings in the State, according to the PAPUC. Source: http://www.puc.pa.gov/General/publications_reports/pdf/UCARE_2018.pdf Have questions on your water service or bill? Contact our customer service team via email at customer.service@yorkwater.com or by phone at 717-845-3601. RECENT POSTS November 2021 Lake Williams Dam Project Update ↑ © 2020 The York Water Company. All rights reserved.

English HOME ABOUT US YORK WATER SYSTEM FORMS & RESOURCES INVESTOR RELATIONS CONTACT US Leadership Executive Team Joseph T. Hand, President & Chief Executive Officer Alexandra C. Chiaruttini, Chief Administrative Officer and General Counsel Matthew E. Poff, CPA, Chief Financial Officer and Treasurer Mark A. Wheeler, Chief Operating Officer and Secretary RECENT POSTS November 2021 Lake Williams Dam Project Update ↑ © 2020 The York Water Company. All rights reserved.