MENU PAXPORT THE TRAVEL RETAIL OPPORTUNITY SCROLL TO TAKE THE TOUR THE CHALLENGE Travel companies must increase conversion rates and create new lucrative revenue sources to survive the price pressure on air fares - at minimum cost and organizational impact. CREATING A BETTER TRAVEL EXPERIENCE Some are already doing it - by meeting the increasing expectations of their passengers and their demand for travel enhancing services. JOIN THE TRAVEL MERCHANDISERS Best-in class airline's ancillary services reach over 40% conversion rates, accounting for $100 per passenger and 40% of their total income. As a travel retail partner, we help our clients bring in the ancillary revenues that make all the difference. Take The Journey With Us! THE TRAVEL RETAIL EXPERIENCE IN 9 STEPS 01. BOOKING Make your trip better Choose your favourite seat. What's for dinner – check out our new tastes. Musician or surfer? Put on some extra weight. The Right Sales Channels Your ancillaries offered online where your travels are sold – OTAs, tour operators or travel agents - presented in the right way. READ MORE > Seamless Services Consistent service and brand experience across different sales channels. READ MORE > Easy to buy Simple and convenient: - Predictive, segmented emails - Deep-links directly to offer in buyer-friendly web shop - Online pre-ordering and payment READ MORE > 02. CONFIRMATION WITH REMINDERS Forgot something? Choose your seat. You can still order your meal at online price. Email direct link into our web shop. 03. TIPS AND INSPIRATION What's on at your destination? Tickets online: concerts, sports and tours. Destination guides: where to go, what to do. Rich Choice Create new concepts flexibly and plug in 3rd party services. READ MORE > Personalised offers Personalised, predictive services – the right offers to the right passenger - at the right time. READ MORE > Reliable Delivery Reliable, convenient delivery to the right passenger in time - despite booking changes, plane changes and delays. READ MORE > 04. PRE-ORDERED PRODUCTS Personalised email with offers Offers selected especially for you. Duty free spirits, perfumes, accessories... Bundled value packs. Easy shopping Click the offer to view it inside our web shop. No login or booking details to fill in. Products images and rich information. Easy to compare, browse and buy. Convenient delivery Pick up at your seat, gate or home. 05. AUTO CHECK-IN Ready to check in? You can now check in and choose your seat. Social seating – see who you're travelling with. Enjoy the free wi-fi in our lounge. Successfully checked in Your seats are 1A and 1B - good choice! Last minute pre-order – pick up on arrival. Multiple Touch Points Marketing across multiple touch points, driving conversion both in-booking and post-booking. READ MORE > 06. BOARDING PASS Ready for boarding Here is your boarding pass. From airport to final destination Order airport transfer or taxi on arrival now. 07. IN-FLIGHT ENTERTAINMENT Treat yourself Enjoy your favourite artist, music and films. Today's special offers: kids fun pack and sun glasses. Surf's up. Hook up to our onboard wi-fi. Mobile Adaptive Optimised user interfaces with device adaptive web sites and messages. READ MORE > 08. DESTINATION Before you go back Gift packs - make someone at home happy. Souverniers - bring something back home. Pre-order online and pick it up at the gate. 09. WELCOME HOME How was your trip? Short survey – win a trip. What is your next travel? We have a great offer for you! Optimise Performance Measure and optimise performance based on facts and customer insights. READ MORE > AIRLINE SERVICES BLOG / NEWS TRAVEL AGENCY CUSTOMER KNOWLEDGE ABOUT US Paxport AB Contact + 46 (0)8 12 133 700 Paxport Head Office Sweden Holländargatan 13 111 36 Stockholm info@paxport.se Links Airline Services Clients Knowledge Blog / News About us Contact Privacy & cookies We use cookies to ensure that we give you the best experience on our website. About cookies Follow us: Paxport on Linkedin Paxport on Twitter IATA Strategic Partner COPYRIGHT © PAXPORT AB. ALL RIGHTS RESERVED.