San Antonio Water System Pay Your Bill Start-Stop Service Report Water Waste About SAWS Resources Work With Us Sign In / My Account / Updated 11/24/21 Home About SAWS Organization & Leadership Organization & Leadership About SAWS Organization & Leadership Chief of Staff / VP – Operations Support & Innovation Senior Vice President & Chief Operating Officer VP Distribution & Collection Operations VP Engineering & Construction VP Production & Treatment Chief Financial Officer & Senior Vice President VP Customer Experience and Strategic Initiatives VP Chief Information Officer VP Legal & General Counsel VP Water Resources & Governmental Relations VP Human Resources and Risk Management VP Communications & External Affairs Board of Trustees Code of Ethical Standards Financial Reports Service Areas Community Involvement History & Chronology Executive Management SAWS has assembled a highly qualified and diverse executive management team. Together with the President/CEO, the team consists of two senior vice presidents and nine vice presidents. Together, these high-performing professionals focus SAWS on major areas of improvement and growth, operational efficiencies, work culture and on the well-being of our customers and community. SAWS Organizational Chart Robert R. Puente, J.D. President/CEO Steve Clouse Senior Vice President & Chief Operating Officer Doug Evanson Chief Financial Officer & Senior Vice President Mary Bailey VP Customer Experience and Strategic Initiatives Nancy Belinsky VP Legal & General Counsel Donovan Burton VP Water Resources & Governmental Relations Jaime Castillo Chief of Staff / VP – Operations Support & Innovation Sharon De La Garza VP Human Resources and Risk Management Gavino Ramos VP Communications & External Affairs Andrea Beymer VP Engineering & Construction Mike Brinkmann VP Distribution & Collection Operations Jeff Haby VP Production & Treatment Sree Pulapaka VP Chief Information Officer About SAWS Code of Ethical Standards Organization & Leadership Board of Trustees History & Chronology Service Areas Community Involvement Financial Reports Resources Your Water Conservation Infrastructure Protecting Our Environment News Business Center Request Locates Request As-Builts Open Records Request Pay Bill Customer Self-Service Options Payment Locations New Customers Frequently Asked Questions Payment Assitance Payment Arrangements Contact Us SAWS Main Office 2800 US Hwy 281 N San Antonio, TX 78212 Customer Service 210-704-SAWS (7297) 8 a.m. – 5 p.m. | M-F 9 a.m. – 1 p.m. | Sat. Water and Sewer Emergencies 210-704-SAWS (7297) 24 hrs / 7 days a week facebook instagram twitter youtube vimeo Terms of Service © 2021 San Antonio Water System Help