Vodafone Foundation Privacy Policy of Vodafone roaming services In this policy, we explain how we collect, use, share and protect your personal information when you use our products and services, visit our website or interact with us. Last updated: 05 Octoberber 2021 We are Vodafone Roaming Services S.à r.l. (VRS). We use other Vodafone entities and members of the Vodafone Group to deliver global business products and services. We will act as the Data Controller or Processor for a range of your personal data and will be supported by other organisations within the Vodafone Group. You will find our contact details in the How to contact us section in this policy which you can use if you have any questions about this privacy policy, including how to update or access your personal information or to make a complaint. “Vodafone”, “we”, “us”, “our” means VRS; “third party” means someone who is not you, us or a Business Customer; “Business Customer” means the business customer which has entered into a Services Agreement with Vodafone or another member of the Vodafone Group for Vodafone Business products and Services; and “Vodafone Group” means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital. Our registered office is 15, rue Edward Steichen, L-2540 Luxembourg, Grand Duchy of Luxembourg. We are registered in Luxembourg under company number B125883. When this privacy policy applies Changes to our privacy policy Our principles Vodafone is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously. We have set out our core Privacy Commitments in our Privacy Centre. We aim to put these commitments at the heart of everything we do. In order for Vodafone Roaming Services to respond to your marketing information access and change requests, the relevant form should be correctly filled-in and shared via e-mail with vrs.commercial@vodafone.com. Marketing Information Change Request Form Marketing Information Access Request Form Privacy Policy Cookie Policy Personal information we collect about you How we use your personal information How we share your personal information International data transfer How long we keep your personal information for Keeping your personal information secure Individual rights How to contact us General privacy enquiries and complaints Your opinion matters to us – if you have any questions about our privacy policy, you can email us at: vrs.commercial@vodafone.com or write to: Vodafone Roaming Services S.à r.l. Legal Team – Data Privacy Officer 15, rue Edward Steichen L-2540 Luxembourg Grand Duchy of Luxembourg Your opinion matters to us If you have questions about our privacy statement, please get in touch Contact Us Roaming services Investors Operating responsibly Suppliers Careers Site map Legal terms Privacy and cookies Accessibility Report a Vulnerability Contact us ©2021 Vodafone Group Vodafone Group Plc. Registered Office: Vodafone House. The Connection, Newbury, Berkshire RG14 2FN. Registered in England No 1833679 We use cookies to improve your experience on this site. Read our policy Your Cookies We use cookies, including from our partners, to enhance and personalise your experience. Accept all cookies below, or select “Manage Cookies” to choose which cookies we can use. Please see our Cookie Policy for more information. Manage Cookies Accept all cookies