Pay online Login Call us today Contact us Personal Business Sectors About us Our Offices Our People News Events Careers A to Z of Services Insolvency Practitioner complaints - WCBS Insolvency Practitioner complaints - WCBS Who can complain about an insolvency practitioner? If you are a debtor, a creditor, or an employee, director or shareholder of an insolvent company and are dissatisfied in regards to the professional work of an insolvency practitioner or their staff you are entitled to make a complaint. An insolvency practitioner may act as or be known as: a trustee in bankruptcy an administrator of a deceased insolvent estate a liquidator if a company is to be wound up and it’s assets sold a provisional liquidator an administrator an administrative receiver a nominee or supervisor of a voluntary arrangement a trustee of a partnership What steps should you take? Contact your Insolvency Practitioner directly If you’re not happy with the activities of the Insolvency Practitioner or a member of their staff you can make a formal complaint to them. You can make your complaint by phone or in writing. Complain to the Insolvency Service's Complaints Gateway If you’re not happy with how the Insolvency Practitioner has dealt with your complaint, you can complain to the Insolvency Service's Complaints Gateway. They will assess your complaint and pass it onto the relevant authorising body. This will be the authorising body that your IP is registered with. Complain about the Insolvency Service If you’re not happy with how the Insolvency Service Complaints Gateway has dealt with your complaint, you can complain to the Insolvency Service. Information about how to make a complaint can be found on their website at www.gov.uk. Complain to the Insolvency Practitioner’s Authorising body At any time you are free to refer your complaint directly to the Insolvency Practitioner’s Authorising Body. For more details on how to make a complaint, download a copy of our insolvency practitioner complaints procedure by clicking here. Important pages Covid-19 Risk Assessment Diversity survey Terms of business Payment of interest Privacy policy Legal statement and terms of use Accessibility statement Complaints procedure Insolvency Practitioner WCBS complaints procedure Professional indemnity insurance Gender Pay Insolvency Practitioner LLP complaints procedure Sign up to our newsletter: Sign-up Teamviewer Covid-19 Risk AssessmentDiversity surveyTerms of businessPayment of interestPrivacy policyLegal statement and terms of useAccessibility statementComplaints procedureInsolvency Practitioner WCBS complaints procedureProfessional indemnity insuranceGender PayStatement of Investment Principles (Staff Pension)Insolvency Practitioner LLP complaints procedureSitemap Ian Michael Rose and Matthew Dix are Insolvency Practitioners licensed to act in the United Kingdom by the Insolvency Practitioners Association. Insolvency Practitioners acting as administrators or administrative receivers contract as agents and without personal liability. Wilkin Chapman Business Solutions Limited is registered in England and Wales under registered number 11532366. Registered Office: Cartergate House, 26, Chantry Lane, Grimsby, DN31 2LJ. The GDPR Privacy Notice can be found on our website.The GDPR Privacy Notice can be found on our website.