Automate and digitalise, with our partner-concept Paris Paris is our smart portfolio manager. With AI and partner-ready portals, Paris will help you manage all our platforms and proactively meet your customer’s needs, now and in the future. Hi, my name is Paris I’m your smart portfolio manager and I’m here to help you manage all our platforms and proactively meet your and your customers’ needs, now and in the future. With AI and Partner-ready portals, I will provide a multi-tier service, helping you, your potential resellers and your end customers, every step of the way. This is the grand entrance for our Wholesale Partners, and also the umbrella that cover our different modules, that together help you manage our cloud communication platform. MySales Packaging, branding, quoting and ordering MyAdmin Hassle-free activation and self-service portal MyBilling Billing and routing platform and CRM MyAcademy E-learning, training and certifications Digitalising the journey We have redefined the partner experience by digitalising the customer journey. Through automation we make sure that both you and your end customer will receive a world-class onboarding and service, throughout the whole process. Wholesale-ready portals As our Wholesale Partner, you will gain access to exclusive portals, created to help you succeed. Through Paris, you will be able to reach several systems to help you manage and maintain your services and customers. With multi-tier focus, our portals and systems will provide help, every step of the journey, for you, for your potential resellers, and for your end customers. Experience Center Our Experience Center is a portal where you can reach information tailored to you and your company. Here you will find everything you need as a Wholesale Partner. From the latest information regarding developments and upgrades, to product sheets and user guides to help your end customer. Subscribe to the topics that interest you the most and have them directly sent to your email. With our Experience Center, you are always up to date. Quotation made easy MySales is a quoting tool. Here you can create offers, based on your customer’s needs, in a user-friendly interface. With access to the services and packages, ready-made and clickable, you can create a quotation in no-time. You can also overview and find your ongoing and completed quotations, with the click of a button. Knowledge is strength As a partner, you will have access to our education portal, MyAcademy. Here you can find courses for everything you and your colleagues may need. MyAcademy is an e-learning portal where you can complete the courses you require, at a time that suits you, all in an interactive and smooth way. This, in combination with webinars and one-on-ones, will give you a solid information base while you can constantly build and improve your knowledge about the latest in telecom. MyAcademy Technical know-how Through continuous training, you can ensure the sustained development of the technical know-how of all parties involved. Knowledge on-demand MyAcademy is an internet-based tool that can be accessed by our partners at any time, making this a knowledge on-demand tool. Best practice The platform is a tool that helps you provide your customers with first-class and knowledgeable service, through all stages in the customer journey. Onboarding, admin and self-service at its best Through MyAdmin, you will receive a tool for onboarding your customer as well as a system for administration and support. MyAdmin also serves as a self-service portal, enabling your customers to manage their own systems. MyAdmins is a user-friendly portal to facilitate both our Wholesale partner’s, their potential resellers, and their end customer’s needs. Onboarding In MyAdmin, you will be able to onboard your customers, in a quick and easy manner. Administration This portal is also used as an admin service, where you can manage customer support. Self-service MyAdmin also serves as a self-service portal, for your resellers and end customers. Billing as a service MyBilling is our very own portal for billing, routing and CRM. After realising how hard it was to find a billing system that suited our requirements and that could grow with our needs, we decided to build our own. With MyBilling, you get a billing system that is specifically built to suit our WholesalePartners. If you have your own billing system in place, we are happy to, instead provide the data you need to create your own invoices. Billing Manage and send invoices, in a quick and easy manner. CRM Organise and administer your customer base. Mobile first – driving the future of business communication ABOUT SOLUNO Our story Sustainability INFORMATION Contact Operational information Privacy policy Cookies © 2021 Soluno.com