OUR RESORTS OUR BREAKS MY ACCOUNT Butlins Search Categories Coronavirus Information Information about what coronavirus means for your Family or Live Music Weekend break My Booking How to make amendments to your booking, upgrades, and more Booking Types Help and information for guests who have booked through our partner channels or promotions Accommodation Information to help you find the right accomodation for you, whether you're looking for luxury or a spacious home fro... Dining How to end your action-packed adventures with plenty of tasty treats at Butlin's Entertainment & Facilities Information about the great entertainment and helpful facilities we offer on Butlin's resorts General FAQs Answers to your frequently asked questions Butlin's Big Weekenders Information and help for our Big Weekenders Promoted articles Family Breaks Update Butlin's Promise and Coronavirus Guarantee How long will my refund take? Big Weekenders Update Will there be any restrictions on a Butlin's Big Weekender? What identification do I need to show at check in? I don’t have a Passport or Drivers License? What will you be accepting as proof of a Covid pass? What time can I arrive on resort? Can I amend my booking? What's included in a Comfort Room? What's included in a Comfort Apartment? What’s included in a Comfort Plus Apartment? How do I contact you - Family Breaks? Big Weekenders Update Will there be any restrictions on a Big Weekender? What identification do I need to show at check in? I don’t have a Passport or Drivers license? How do I contact you - Live Music Weekends? © Copyright Butlin's 2021 Privacy & Cookies Policy Manage cookies Terms and Conditions Our use of cookies 🍪 We use technologies, such as cookies, to make our site work. We’d also like to set optional cookies to help us improve it and to customise your content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. You can review our cookie policy and return to these preferences at any time by clicking the relevant links in the footer of this website. Accept All Cookies Manage cookies