Latest news New Livewell Southwest Quality Accounts publishedThree Livewell nurses awarded prestigious Queen’s Nurse Award Care Quality Commission In April 2010, the regulation of health and adult social care changed. Legislation brought in a new registration system that applies to all regulated health and adult social care services. From April 2010, all health and adult social care providers who provide regulated activities are required by law to be registered with the Care Quality Commission. What does registration involve? To continue to be registered with the Care Quality Commission, Livewell Southwest must show that it is meeting new essential standards of quality and safety across all of the regulated activities we provide. There are 28 standards and 16 of these are used by the Care Quality Commission to form a judgement about our compliance. These are the standards that relate most directly to the quality and safety of care. Everyone working in Livewell Southwest has a responsibility to contribute to the achievement of the essential standards of quality and safety that respect the dignity of people who use our services and protect their rights. Livewell Southwest has registered the following regulated activities (determined by CQC): Our latest CQC report In 2016 the CQC published their report following an inspection which took place in June 2016. Livewell Southwest achieved an overall rating of Good, with Glenbourne and our Learning Disability Service rated as Outstanding. Read the report Our CQC rating Livewell Southwest was rated as providing ‘good’ services in a 2016 inspection by the Care Quality Commission. Glenbourne, our acute hospital for adults with mental health problems, and our learning disability service, were both rated as ‘outstanding’. Overall, the report commended our staff for providing great quality and compassionate care.  01752 435502 For general enquiries, or to be directed to a specific service or individual, please contact our switchboard on 01752 435502. If ringing from inside the organisation, please press 0 on your phone.  Headquarters 1st Floor Windsor House Tavistock Road Derriford Plymouth PL6 5UF  Email For anxiety and depression enquiries please email pchcic.plymouthoptions@nhs.net For work experience enquiries please email livewell.workexperience@nhs.net For press enquiries please email livewell.pressoffice@nhs.net Livewell Southwest © 2021 T&Cs | Accessible Information | Feedback | Friends & Family | Sitemap Website by Cosmic English▼