FOR HOUSEHOLDS FOR COMPANIES INFORMATION ABOUT US References in Swedish | Briefly in English LOG IN TO ONLINE SERVICES ELECTRICITY SALES ELECTRICITY NETWORK HEAT ENERGY SAVING CONSTRUCTION CUSTOMER SERVICE Customer service Make a move notification Report a mains fault Report a broken street or traffic light frequently asked give feedback Check out the Online Services Contact information Right to cancel the contract order Turku Energia is responsible for the maintenance and upkeep of Turku's street lights and traffic lights Maintenance of outdoor lights and traffic lights There are a total of almost 30,000 lamps in Turku. They are replaced periodically, on average every four years, depending on the type of luminaire. At the same time, small faults are rectified and reflectors and protective hoods are cleaned. In addition to this, there are about 700 fault reports per year for dark outdoor light. Defects in the outdoor lights are rectified by region Notifications are processed, different types of faults are prioritized and corrected by region. As a rule, repairs are intended to be made within two weeks, but especially in the autumn there are many announcements and the repair may be delayed. Traffic lights will be repaired as soon as possible. Leave an error message for the outdoor light or traffic light It's about * street light traffic light Fault location address (if you do not know the exact address, describe the location as accurately as possible) * Fault description (for example: dark bulb, pole / luminaire damaged, pushbutton broken, several bulbs dark) Sender's name * Email address Telephone number Enter the letters and numbers shown in the image. Click on the image to see another captcha code. In the event of an electric shock or death, also call 0800 02001 CONTACT INFORMATION Service numbers (weekdays 8 - 16, Thursdays 9 - 16 ) Electricity and heat customers 0800 02500 Gearbox 02 2628 111 Visiting address Linnankatu 65, 20100 Turku Counseling arch. 8 am - 4 pm Customer service week . 8.30 am - 16, Thursdays, 9 -16 More detailed contact information Feedback FOR HOUSEHOLDS Electricity sales Electricity network Heat Energy saving Construction Newsletter for households Customer service FOR COMPANIES Electricity sales Electricity network Heat Energy efficiency Construction Customer service Newsletter for companies INFORMATION ABOUT US Company Responsible energy Come to work For the media Locally included Contact information