People Strategy In these challenging times, organizations must elevate the most important asset they have: their people. By focusing on the fundamentals of people strategy—leadership, culture, talent, reskilling, and HR—companies can emerge stronger, more agile, more innovative, and better able to respond to an ever-changing environment. OUR EXPERTISE Leadership Development Talent Development, Upskilling, and Reskilling Organizational Culture Learning Programs Diversity, Equity, and Inclusion Digital HR Build-Operate-Transfer Organization Design For years, technology has been radically transforming the way work gets done, changing the skills that people need for their jobs, and redefining the jobs that will be needed. But the pandemic has catapulted businesses five to ten years into the digital future. Virtually overnight, remote working and automated operations have become realities. To navigate these challenges, it is imperative that companies become bionic: that is, they must intertwine new technologies with human capabilities to power growth, innovation, and, resilience. From the C-suite to the frontlines, and everywhere in between, a successful people strategy stands on three pillars: Shaping the Future of Work We have an opportunity to create a future of work that is more engaging, productive and humane. Find out how we can stop contorting our lives around work — and instead reshape work to better fit our lives. Watch the TED talk The Pillars of People Strategy Share How BCG Creates People Advantage BCG’s people strategy consulting builds on three core truths. WE WORK WITH CLIENTS—NOT ON THEM—TO UNLOCK THE POWER OF THEIR PEOPLE WE PRACTICE WHAT WE PREACH WE UNDERSTAND THAT PURPOSE FUELS PERFORMANCE Leadership Development and Organizational Culture The key to superior business performance is maintaining a tight link among leadership, purpose-driven culture, and value creation. Leadership and culture will be especially important in a post-COVID-19 world given the dramatic increase in digital and virtual work environments. Our approach, informed by behavioral science, helps leaders create an empowering culture that allows people to do their best work. Our “design for adoption” methodology earned ALM Vanguard’s recognition as best in class in leadership and talent management consulting. With it, we help clients devise people strategy solutions that accelerate the development of frontline leaders. Our proprietary leadership coaching helps leaders “see around corners” to shape the future, rather than merely react to it. Amethyst, BCG’s learning and behavior-change app, supports training and coaching for leaders and managers through digital nudges, text messages, emails, apps, and gamification. Working alongside BrightHouse, a BCG specialty business, we assist our clients in uncovering their timeless purpose. Our “articulate, activate, embed” methodology helps organizations shape new behaviors on the job and build a culture that drives strategy, fuels engagement, and brings purpose into everything you do. Building diverse and inclusive cultures is a key component of our culture offerings. Companies can’t capture the real value of a diverse workforce until they create an organizational culture that welcomes everyone—truly everyone—to participate. Talent Management, Reskilling, and Upskilling The global pandemic has thrust companies into new digital territory: employees are working and collaborating remotely, consumers are spending more online, and supply chains are more automated. The talent and skills required to achieve your digital ambition are changing as well. More than ever, companies must invest in reskilling, upskilling, and continuous learning programs to close essential skill gaps and secure the capabilities needed to succeed in a post-COVID-19 world. We work with companies to unleash new ways of working that not only enable execution but also spur innovation, flexibility, and agility. BCG’s Strategic Workforce Planning tool forecasts future wokforce needs, identifies capability gaps, and helps inform and develop strategies to address these gaps. Our Tech People Strategy helps companies design and implement an end-to-end plan for sourcing, hiring, and training the tech talent that future businesses will demand. BCG’s Build-Operate-Transfer framework allows companies to build internal capabilities, both digital and nondigital. These capabilities are developed by doing real work, delivering innovative products and services, and establishing new ways of working. With this approach, new capabilities are truly built for long-term advantage while delivering value for the organization along the way. Digital Skill Builder is the capability-building engine that enables companies to develop skills and expertise in core digital areas. Our Upskilling Bootcamp, launched in response to the COVID-19 crisis, offers virtual, targeted, world-class learning journeys that help companies build a stronger and more flexible workforce in just four weeks. BCG’s Center for Client Learning and Enablement provides continuous learning and customized learning programs to help clients develop critical capabilities at speed and at scale. Shaping the Future of HR HR is morphing into one of the most critical and dynamic functions in today’s digitally focused organizations. Our people management consulting helps clients transition to more agile and digital HR, leverage people analytics, and optimize employee engagement. Our people analytics tools generate quantitative—and actionable—data on what people do at work, how a transformation will affect their work, and how a talent management strategy can improve financial performance. We help companies evaluate—and unlock the benefits of—cloud-based HR. We evaluate and select the HRIS system tailored to your needs—and then assist in implementation and roll out. Our employee journey methodology reimagines the employee experience over the entire life cycle—from recruitment to reskilling to retirement. BCG’s comprehensive digital HR transformation methodology focuses on the strategy, processes, governance, organization, capability, and systems critical to HR leadership. Our Research Makes a Clear Business Case for Diversity and Inclusion When organizations create an inclusive culture that values diversity, everyone wins. LEARN MORE ABOUT DIVERSITY & INCLUSION Meet Our People Strategy Consultants Jens Baier Managing Director & Senior Partner Düsseldorf Vinciane Beauchene Managing Director & Partner Paris Jim Hemerling Managing Director & Senior Partner San Francisco - Bay Area Deborah Lovich Managing Director & Senior Partner Boston Elizabeth Lyle Managing Director & Partner Boston Fang Ruan Managing Director & Partner Hong Kong MEET MORE OF OUR PEOPLE STRATEGY CONSULTING TEAM Our Client Work in People Strategy Capturing Leadership and Talent at a Global Resources Company One company’s investment in developing its frontline leaders created a lasting competitive advantage. Achieving Agile Transformation at a Financial Institution ING Bank Netherlands partnered with BCG to adopt an end-to-end agile model to accelerate and enhance its responsiveness to clients. Featured Insights in People Strategy It appears your browser does not support JavaScript or you have it disabled. BCG.com will work better for you if you enable JavaScript or switch to a JavaScript supported browser. Play Video Put the Best People in the Right Places In successful transformations, companies appoint top people, give them central, career-advancing roles, and ensure the right mix of digital expertise and organizational experience on teams. The Bionic Company Can companies find the right design to unleash the power of technology? The Head, Heart, and Hands of Transformation Organizing for the Future with Tech, Talent, and Purpose Fixing the Flawed Approach to Diversity EXPLORE OUR LATEST THINKING IN PEOPLE STRATEGY protected by reCaptcha Leadership by Design SUBSCRIBE FOLLOW US Belgium | EN © 2021 Boston Consulting Group Careers Contact Subscribe Alumni About Offices Privacy Policy Terms of Use Sitemap Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. People Strategy OVERVIEW LATEST THINKING EXPERTS LOG IN