MELLERUD BENGTSFORS BÄCKEFORS ARVIKA UDDEVALLA USED CARS NEW CARS PROMOTIONS WORKSHOP STORE DECK ABOUT US PLUG Good to know before the workshop visit Back Appointment When you contact us to book an appointment for a workshop visit, we need to know the car's registration number and current meter reading. When booking service, we often have questions about the car's latest service. Therefore have your "Warranty and service book" on hand when you contact us. When all service advisers are busy with customers, it can be difficult to reach us by phone. If you instead contact us via e-mail at info@roybil.se and indicate which of our locations you want to get in touch with, we will get back to you as soon as we can. Submission Before you hand in your car, there are a few things we want to ask you. Present service booklet, keys for lockable wheel bolts and removable pulls, and make sure that any. radio code is readily available. Some jobs require us to de-energize the car. This means that memory functions that require a constant power supply (eg the memory function for electrically operated chairs) will lose their settings. We ask you who have a discount agreement, service agreement or drive a leasing car to inform us about this when submitting so that the repair is correctly invoiced. Troubleshooting fee To be able to make a reliable diagnosis when your car does not work, we charge a troubleshooting fee. The cost then becomes dependent on how long it takes to find the fault. This is done in contact with you as a customer. If your car malfunctions and you request a specific action, we can of course do this, but we can not guarantee that it will solve your problem, and you will be charged even if the error persists. During the workshop visit We may need to reach you during the day for additional information regarding your car or to discuss any action. It is therefore important that you are available at the telephone number you have given us. Pick-up When you pick up your car, you go to our customer service recipient where we go through the work done and explain your invoice. BOOK SERVICE Bilbolaget Roy Andersson AB Produced by Byt Bil