language: EN ES CAT PT ERSHIP GROUP WHAT DO WE DO WHERE WE ARE Index / Activity / Frequent questions Frequent questions What is a Reporting Channel? It is an electronic mailbox available to any individual or legal entity with any type of relationship with Ership and through which an irregularity, illicit act or crime that negatively affects the Company in the provision of its services can be reported. >In accordance with the Regulations covering the channel, its management is entrusted to an outsourced firm, and enables the “Users “ to report breaches in a confidential, although not anonymous, manner. Can reports be filed anonymously? What guarantees does the person filing the report have? What happens if the allegation is false? Will the reporting party be informed that an allegation has been made against them? What is the procedure once the allegation has been filed? How are the facts reported investigated and what consequences do they have? How are the personal data processed in the framework of the reporting channel? Make a complaint Code of ethics Frecuent questions When shoud i report Reporting channel regulations Customer support If you have questions or want more information can be found by phone +34 914 263 400 ERSHIP Grupo - Lagasca, 88 - 28001 Madrid (España) Ership grupo +34 914 263 400 FlotaAPP © 2019 Ership Grupo

language: EN ES CAT PT ERSHIP GROUP WHAT DO WE DO WHERE WE ARE Index / Activity / Chartering Managenent Chartering Managenent MADRID Ership Lagasca, 88 - 28001 - MADRID +34 914 263 400 +34 915 757 565 Ricardo Sainz CHARTERING MANAGER Jon Zarain BROKER Liam Flynn BROKER Jaime Nafria BROKER Claudio Moreno BROKER Diego Izquierdo BROKER Jesús Marín BROKER Nicolas Lee BROKER Andrea Correa BROKER BARCELONA FLETAMENTOS Ership Avinguda de les Drassanes 6-8 - 6t floor - 08001 - BARCELONA +34 934 437 500 +34 934 414 561 Ricardo Hernández CHIEF TANKER CHARTERING AND QUALITY COORDINATOR Alba Sánchez BROKER Mónica Monge-Marrufo BROKER Nadia Kanan BROKER Cristina Tarancon STEVEDORING Nuria Garcia STEVEDORING Customer support If you have questions or want more information can be found by phone +34 914 263 400 ERSHIP Grupo - Lagasca, 88 - 28001 Madrid (España) Ership grupo +34 914 263 400 FlotaAPP © 2019 Ership Grupo

language: EN ES CAT PT ERSHIP GROUP WHAT DO WE DO WHERE WE ARE Index / Activity / Port operators Port operators Port Operators Operating in more than 40 ports around the Iberian Peninsula and the American continent, constantly seeking new opportunities to increase our presence. +1 Customer support If you have questions or want more information can be found by phone +34 914 263 400 ERSHIP Grupo - Lagasca, 88 - 28001 Madrid (España) Ership grupo +34 914 263 400 FlotaAPP © 2019 Ership Grupo