Cyber MONTHday Deals are here! Every week, get our best deals of the holiday season! SHOP NOW menu CONTACT we're here for you Whether you want to stop by for a visit, get a demo of one of our adventure trailers, or need customer service, we’re here for you. VISIT THE SYLVANSPORT FACTORY STORE We invite you to visit us in beautiful Brevard, NC to shop our store and tour the factory. SCHEDULE A TOUR: To schedule a factory tour or demo the GO camping trailer, please complete this form. FACTORY STORE: 21 Welcome St, Brevard, NC 28712, Monday – Friday, 10am-4:30pm *we are not open on weekends CUSTOMER SERVICE We work really hard to make sure our customers are completely satisfied with all of our products, so if you have any issues or questions, please get in touch. LIVE CHAT: Talk to us through our live chat feature which can be accessed at the top of every page. EMAIL: info@sylvansport.com Email us anytime. You can expect a response in 1-2 business days for all emails. PHONE: 828.393.4927 Customer Service is available weekdays 9am-4:30pm ET. RETURNS & EXCHANGES Sometimes things don’t work out, and that’s okay. If you need to return an order, please give us a call or fill out the form below and a member of our team will review your request and send you a return authorization number. You can review our return policy here. Name Email Item(s) to Return Order Number Refund or Exchange? Refund Exchange Reason for Return If you have photos the issue(s) to include with your Return Request please attach those here SUBMIT RETURN REQUEST WARRANTY We stand behind all of our products, so everything you order from us includes a warranty. If you need to submit a warranty claim, please fill out the form below to get in touch and we will be happy to help. A member of our team will review your warranty claim and contact you with the next steps. Name Email Phone Order Number Item with issue Last 4 Digits of VIN # Brief Description of Issue Photos are required for all warranty claims, so please upload photo(s) here SUBMIT WARRANTY CLAIM SERVICE If your GO or GO EASY needs a repair, we will help arrange repairs that are covered in our warranty policy. Our towables can be taken to an RV repair location for repairs/service. Our towables do not need to be serviced at a SylvanSport dealership, so we will help you coordinate with a local RV shop. We can ship all necessary parts to the repair location. We do require pre-authorization to cover any labor charges under our warranty policy. The repair location will need to send their repair estimate to warranty@sylvansport.com prior to completing any work. Please contact us if you have a service issue. SOCIAL FACEBOOK www.facebook.com/sylvansport Message us and we’ll get back to you asap. INSTAGRAM www.instagram.com/_sylvansport Our DMs are always open. TWITTER www.twitter.com/sylvansport Tweet your questions. ADVENTURE WITH US Sign up to receive special offers, event info, inspiring camping stories, & general goodness. resources contact events dealerships company about press careers affiliate policies warranty returns privacy connect COOKIES If you continue browsing the site, you consent to the use of cookies on this website. Privacy Policy OK