Call Our UK Contact Centre 01223 446 914 Monday - Friday 9am - 2pm Closed Weekends & Bank Holidays The Money Advice Service provides a directory of firms, including Freedom Insurance, specialising in travel insurance for customers with serious medical conditions. You can contact MAS, Monday to Friday, 8am to 6pm on 0800 138 7777 or access the directory at moneyadviceservice.org.uk/en THE MONEY ADVICE SERVICE The Money Advice Service travel insurance directory for pre-existing medical conditions LEARN MORE The Money Advice Service Freedom Insurance would like to provide guidance on how to obtain a travel insurance quotation that includes cover for more serious medical conditions that go beyond our scope of cover. If you meet the following criteria, this information may be relevant to you: You have been declined a quotation due to a medical condition Your policy has been cancelled due to a medical condition You have been offered an insurance policy with a medical condition excluded from cover You have been offered a policy with a load of more than £100 due to your pre-existing medical condition(s) Your insurer has not made the load for your pre-existing medical conditions clear We would like to provide you with details of a ‘Medical Cover Firm Directory’, which is a publicly available directory that only lists firms that provide, or arrange, travel insurance policies that cover more serious medical conditions. This is a signposting requirement starting in April 2021. The directory will also show you enough information about each firm listed so you can make an informed initial choice about which provider might meet your needs. As we are a company that specialise in covering pre-existing conditions, you may see our name on the list. The Money and Pensions Service (MaPS) has launched a travel insurance directory on its Money Advice Service website for people with serious pre-existing medical conditions. Consumer enquiries about the MaPS directory can be made to the Money Advice Service’s Customer Contact Centre which is available from Monday to Friday, 8am to 6pm: 0800 138 7777. Firms can contact the Directory Helpdesk by emailing: traveldirectory@maps.org.uk. LEARN MORE OR 0800 138 7777 About this directory We can't provide quotes - but we can direct you to specialist firms that can. All firms are authorised and regulated by the Financial Conduct Authority (FCA) and have been through a rigorous selection process to prove their specialism Need help shopping around? If you haven't had any quotes yet and are at the start of your search for travel insurance, the British Insurance Brokers' Association (BIBA) have a service which links you to an insurance broker who can do the shopping around for you. A broker can find you the best deal from both mainstream and specialist travel insurance providers and provide support if you have to make a claim. Get in touch Tel: 0800 138 7777 Email: enquiries@maps.org.uk Address: The Money Advice Service Holborn Centre 120 Holborn London EC1N 2TD Our team of friendly, medically aware travel insurance agents are here to help CALL 01223 446 914 OR GET A QUOTE ONLINE Back to top Freedom Insurance | 58 Market Square, St Neots, Cambridgeshire, PE19 2AA Email: operations@freedominsure.co.uk | Tel: 01223 446 914 24 Hour Medical Emergency Assistance Abroad: +44 203 829 6745 In UK: 0203 829 6745 Follow us on social media Travel Insurance For: Heart Conditions Heart Attack Angina Stroke & TIA High Blood Pressure High Cholesterol Diabetes Epilepsy Lupus Breast Cancer Bowl Cancer Prostate Cancer Kidney Disease Asthma More > Helpful Links FAQs Policy Wording Make a Claim Blog Latest News Tips and Guides Affiliates Charity Partnerships Contact Us The Money Advice Service Privacy - Terms & Conditions - Cookies - Accessibility - Compliance - Sitemap Freedom Insurance Services Limited © 2021 - All Rights Reserved Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority reference number 306536. Freedom Insurance Services Limited is covered by the Financial Ombudsman Service. If you have a complaint, please contact us in the first instance so that we can put things right. This does not affect your right to complain to the Financial Ombudsman Service. Further information about the Financial Ombudsman Service can be found at their website: http://www.financial-ombudsman.org.uk The Foreign Account Tax Compliance Act (FATCA) is extended from 1st January 2017 to include business transacted outside the United States which involves risk 'touching' the US. This 'touch' means that any policy for a US citizen, US resident or company AND/OR placing business for NON-US policyholders, involving US property or liability risks in the US (which includes travel cover with US coverage) are now affected. If you or your holiday are affected by this, you will find certificate W-81MY here. ;