| Login | Careers | SignLanguage.com | Supplier Diversity GO CLOUDVP SIVO COMMUNITY FIRST P3 MOBILE SOLUTIONS ABOUT BUSINESS HELP CONTACT Customer Care How-To-Videos FAQ HELP/SUPPORT Customer Care Whenever you have questions about our products or need help with your VRS account, just contact us. We're here for you. Monday - Friday: 7 a.m. – 11 p.m. (Eastern Time) 4 a.m. – 8 p.m. (Pacific Time) Saturday: 10 a.m. – 7 p.m. (Eastern Time) 7 a.m. – 4 p.m. (Pacific Time) Sunday: Closed Customer Care: 877-885-3172 VRS Numbers: English VRS — 877-467-4877 Spanish VRS — 877-767-4875 24 hours, 7 days a week, 365 days a year Contact Us How-To Videos Learn about Purple’s products. Meet the Purple team. Get the inside information on our community efforts. It’s all here. Enjoy! P3 How to install on a PC How to install on a Mac® How to use video mode How to use PurpleMail™ How to use Personal Voice Greeting Smart VP Getting started with SmartVP Setting up your camera, adding your Purple account What’s included in SmartVP? Connecting and setting up SmartVP SmartVP applications General Purple VRS Do Not Announce relay Purple VRS on ntouch™ VP how-to in ASL Frequently Asked Questions - Help & Support How do I create an account? How do I update my address? How do I move or copy my address book/contact list from another VRS provider? How do I update my TRS-URD information? I forgot my password. How can I reset it? How may I provide feedback on Purple’s interpreters? How may I provide feedback on Purple’s products? How may I provide feedback on Purple’s customer service? Where do I download P3 for my computer? Where do I download P3 Mobile for my mobile device? I want a SmartVP, how do I get one? How do I use Purple VRS when traveling outside of the United States? How do I create an account? Go to www.purplevrs.com and click on the Sign Up button in the box on the lower right corner of the screen. Enter the information requested then click the Submit button. In the form page that follows, complete the remaining information then click the Submit button. A Purple team member will receive your request and will contact you right away. If you need an account immediately, please contact Customer Care at 877-885-3172. Download P3 Complete Package Apply for OneVP Apply for P70 Contact Us SITE MAP HOME WHY PURPLE SOLUTIONS ABOUT BUSINESS HELP CONTACT CAREERS SUPPLIER DIVERSITY PRODUCT AGREEMENT SERVICE STATUS OUR MISSION Purple Communications is dedicated to delivering the highest-quality and most innovative communication services to meet the unique needs of each Deaf and hard-of-hearing individual. CONTACT 11900 N. Jollyville Road #204209, Austin, TX 78759 SUPPORT VRS Support: 877-885-3172 On-Site Interpreting 8 am - 5 pm: 866-669-7707 After hours: 800-549-6000 Video Remote Interpreting: 800-618-2418 CART Services: 866-669-7707 CONNECT WITH US Facebook Twitter YouTube Instagram LinkedIn Flickr © Purple Communications, Inc. All Rights Reserved Visit the Copyright and Trademark Page for complete copyright notice. Visit the User Notice Page for important information concerning 10-digit numbering and E911 services for VRS. View our Privacy Policy.