HOME ABOUT US OUR SERVICES OUR SERVICE USERS CAREERS CONTACT US STAFF INFOSITE You are here: Home Our Services OUR SERVICES CASE STUDY 1 – HOME OUTREACH CASE STUDY 2 – SUPPORTED TENANCY CASE STUDY 3 – SUPPORTED TENANCY Our Services We support Service Users in various settings which include Supported Living Projects, Registered Residential Care and Outreach / Domiciliary Support in the persons own home. All support packages provided by Marcus and Marcus are designed around the individual. Building a successful placement depends on getting to know the person through a detailed assessment process and then developing a service around the person’s needs. Supporting the staff team on an on-going basis is fundamental to a sustainable and consistent service. What we do At Marcus and Marcus staff are valued and supported to develop and maintain their knowledge, skills and experience necessary to perform their job to the highest standard. We provide the following support to our staff. Consistent teams – one co-ordinator to a support team of about 15 staff Regular team meetings / contact with a manager One-to-one-supervisions Observations of practice to help identify development needs Evidence-based support On-going workshops / training – often related to new situations / complex behaviours Crisis intervention management Debriefing support Team building 24 hour On-Call support On-going compliance related training We also have a rigorous staff recruitment process and probationary period that ensures there is clarity over the detail of the role and the organisation’s expectations. © Copyright 2004-2021 - Marcus and Marcus. Marcus and Marcus Ltd, 142 St Marks Road, Enfield, EN1 1 BJ. Tel: 0208 366 8131 Accessibilty Statement : Website Map : Privacy Statement : Website Design: Suspire Media. By continuing to browse the site you are agreeing to our use of Cookies.