Call Us Get a Quote Language Open Menu Support Service Levels World Class Service Levels Our extraordinary service levels are one visible demonstration of Intralox’s commitment to minimize customer downtime. Many factors can cause downtime: misapplication of a conveyor belt, quality problems, shipping delay, slow response, or simply the inability to reach your supplier. We’re structured to eliminate these issues. Some specifics: Industry and application focus ensure optimal belt recommendations: our representatives are specialized by industry with full technical training in all industry applications. Our global customer service department supports 17 languages. Rapid response: your call is answered within 3 rings during normal business hours and 98% of quotes are delivered within the same business day. 24/7 availability: customer service and technical support available all day, every day, year round. Accurate and on time: consistently deliver 99%+ order accuracy and on-time ship rates. Expedited services: to minimize downtime in an emergency, expedited shipping services are available to most Intralox customers. These are backed by our expedited shipping guarantees. One call: a single toll-free number gives you access to industry focused technical support and trouble shooting, quotes, order information and tracking, etc. COMPANY CAREERS LOCATIONS CORPORATE POLICIES NEWS & MEDIA News & Insights Case Studies Events Video Library CONTACT Phone Numbers Request a Quote Email Us © Intralox 2021 Privacy Policy Terms of Use Disclaimer This website uses cookies for analytics and functionality purposes. To change your cookie settings or find out more, click here. If you continue browsing our website, you accept these cookies. Continue

Call Us Get a Quote Language Open Menu Corporate Policies Mission and Philosophy Our Mission: Listen Objectively, Think Creatively, Deliver Results Intralox strives to be its customers' best long-term partner for conveying solutions. The Intralox mission statement details this commitment (click below). The Intralox Mission Statement A Philosophy of Integrity, Honesty, and Respect For 40 years, Intralox has been known for ethical and responsible business practices. We value this reputation, and we are dedicated to furthering the principles set out by our founder J.M. Lapeyre. J.M. believed that great companies are built on doing the right thing each and every day, and treating customers, employees, and suppliers honestly, fairly, and with respect. These principles are reflected in Intralox’s business philosophy. We aim to practice these every single day, for the benefit of our customers. The Intralox Business Philosophy COMPANY CAREERS LOCATIONS CORPORATE POLICIES NEWS & MEDIA News & Insights Case Studies Events Video Library CONTACT Phone Numbers Request a Quote Email Us © Intralox 2021 Privacy Policy Terms of Use Disclaimer