Book Appointment Capacity Management Skill-based capacity booking. Standard. Schedule an appointment in 3 minutes or less with Book. Proven to provide more control and customization than typical DMS functionality, Book initiates, manages, and reports on all aspects of scheduling to simplify service and shop capacity management. That way you can optimize advisor time and technician availability for greater throughput—and a better customer experience. Request More Information Get 40% higher online conversion rate than the leading competitors with Book Increased Shop Capacity See up to 97% service capacity utilization by managing appointments across teams, advisors, transportation types, skill groups, and opcodes Customer-Centric Recommendations Provide customers OEM, mileage-based, and service recommendations, plus easy access to special offers Streamlined Scheduling Free up advisor time while empowering customers to book service appointments online in 3 minutes or less—resulting in a 70%+ online completion rate Two-Way Communication Messaging allows you to contact customers about approvals, service completion, and more via SMS text message and email. Plus, internal employee chat helps improve in-house communications for all departments. Online Payment Integrated Recalls Request More Information Works Seamlessly With: Mobile check-in and service lane management OEM-customizable mobile inspections solutions@affinitiv.com 847-955-9740 847-955-9740 solutions@affinitiv.com Affinitiv Login 877-606-6588 solutions@affinitiv.com AutoLoop Login 877-850-2010 support@autoloop.com XRM Login 800-847-5649 crmsupport@autoloop.com Trade-In Valet Login 877-850-2010 Who We Are Join the Team OEM Partners Privacy Insights Quote Trade-In Valet XRM Call Center Book MPI SmartLane Essentials Newsletter Direct Mail Loyalty Digital Affinitiv Advertising TimeHighway 300 S. Wacker, Suite 900 Chicago, IL 60606 Copyright © 2021 Affinitiv. All Rights Reserved.