Set my location Menu for Dynahoe Equipment & Tool Rental Tool Rental At-a-glance Contact Information 584 E Main St Circleville, OH 43113-1802 Get Directions http://www.dynahoe.com/ Email this BBB (740) 474-4620 8:00 AM - 5:00 PM Want a quote from this business? Get a Quote BBB Rating & Accreditation A+ Accredited Since: 10/20/2003 Years in Business: 36 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Customer Reviews This business has 0 reviews Read Reviews Be the First to Review! Customer Complaints 1 complaints closed in last 3 years 1 complaints closed in last 12 months Read Complaints File a Complaint Overview Equipment and tool rental. Products & Services Equipment and tool rental. Business Details Location of This Business 584 E Main St, Circleville, OH 43113-1802 Email this Business BBB File Opened: 7/12/2000 Years in Business: 36 Business Started: 6/1/1985 Business Started Locally: 10/31/1979 Accredited Since: 10/20/2003 Alternate Business Name Dynahoe Power Equipment, LLC Dynahoe Construction & Excavating Hours of Operation Primary M: 8:00 AM - 5:00 PM T: 8:00 AM - 5:00 PM W: 8:00 AM - 5:00 PM Th: 8:00 AM - 5:00 PM F: 8:00 AM - 5:00 PM Sa: 8:00 AM - 4:00 PM Su: Closed Business Management Mr. Mike Mets, Partner Ms. Valerie Graves, Office Manager Contact Information Principal Mr. Mike Mets, Partner Customer Contact Read More Business Details Customer Complaints 1 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Problems with Product/Service Status: Resolved 01/25/2021 Dynahoe installed a septic system on my new build home 2 years ago. The septic lift pump died on Dec. 23 2020. By the 24th we realized the tank was going to overflow. So we called an emergency pump service to come out Sunday Dec. 27th to pump out our tanks ($435). On Monday Dec. 28th I called Dynahoe to obtain a warranty pump replacement. They pushed me off to ** ******* whom they thought was responsible for the pump install/warranty. ** ******* was closed Dec 23-Jan 2. Given the assumption that ** ******* was responsible, and that long time frame, we decided to have a third company come out and replace our lift pump out of pocket for $1287 since it was going to take another 8 days+ (IF they had it in stock). I then called ** ******* on Jan 2nd asking for a warranty pump replacement and they sent me BACK to Dynahoe. Called Dynahoe and guess they realized it was their responsibility. Took my info and didnt call me back for 2 days, so I called them AGAIN. Called them again to get them out with the intention of handing them my bad pump and putting the new pump on my shelf for future use. They then set up an appointment to come out to fix the problem on Jan. 8th. Service tech came out, thinking it wasnt a dead pump, so they didnt send him with one. Worked with the tech to take my dead pump back and have Nick get me a replacement pump to put on my shelf for future use. Its the least they can do. I cant contact ******* directly as the warranty is only honored to the professional installer: Dynahoe Const. I havent heard from Dynahoe since the Tech came out. Ive now called them 3 times and Nick has not returned calls. This is all over Dynohoes responsibility to replace a pump they installed and is under warranty. Im not expecting a call back as it seems they dont honor their work or know what theyre doing. And I'm out $1600+ dollars because THEY led me a goose chase in order to not have to honor their work.…Read More Customer Reviews 0 Customer Reviews What do you think? Be the first to review! How BBB Processes Complaints and Reviews Start a Review Business Categories open category: Tool Rental open category: Air Compressors open category: Hand Tools open category: Hydraulic Tools open category: Drill Press Local BBB BBB of Central Ohio More Info on Local BBB BBB Reports On BBB reports on known marketplace practices. See What BBB Reports On BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 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