Home Products Brand names News Ecommerce Research Company Where we are Catalogs and forms Contacts Terms of sale Terms of sale download the PDF Return form: download the PDF Conditions of sale The supplies of material made by SIRI.A. srl are governed exclusively by the following general conditions of sale. Any clause or condition established by the client is null and void in our. concerns whether the same has not been previously accepted by us in writing. 1. ORDERS Orders are considered valid only if communicated to us in writing (also sent by fax or email) and must specify, for each type ordered, the quantity and the exact denomination. Orders are always firm and binding for the client. Any changes and / or cancellations of the orders sent must be requested by the customer always and only in writing and can be accepted by us only in the event that it is not special material. Minimum billable 200 euros. 2. TERMS OF DELIVERY The delivery terms are not mandatory but indicative and are always intended yes (barring unforeseen circumstances): this means that while being respected by us as far as possible, they are always and only indicative, owing to our. time to base us on the delivery terms communicated by the manufacturer from time to time. Furthermore, without being obliged to pay any indemnity, we reserve the right to extend the delivery deadline and / or cancel the order in the event of circumstances of force majeure and / or breach of contractual conditions by the customer. 3. PRICES The prices communicated by us, with verbal or written offers, are always intended for goods delivered ex works. warehouse, packaging and transport excluded. We also reserve the right to change them if, during the supply, we are forced to modify them as a result of price changes imposed by the producers. 4. SHIPMENTS Delivery is understood to have taken place at our. warehouses, upon transfer of the material directly to the client or to the carrier, regardless of whether the latter is chosen by us or by the client; shipments are always understood to be carried out on behalf of the customer and at his own risk, even when "free at destination" is granted. 5. DISPUTES Complaints for any tampering or shortage of materials must always be presented by the recipient to the carrier. The recipient must report defects within eight days of receipt and hidden defects within eight days of their discovery. The complaint can never give rise to the cancellation or reduction of the order by the customer and even less to the payment of indemnities of any kind on our part. The complaint cannot be accepted in any way if the pieces in dispute have been tampered with or repaired or assembled.Any dispute relating to products being shipped or already shipped or in possession of the customer, does not release the latter from the obligation to collect the the entire quantity ordered and, in any case, from making the payment on the established deadline. The data contained in the article data sheets, relating to the applications, original codes, measurements and so on, are to be considered indicative. SIRI.A srl cannot guarantee such data as they are provided by distributors and / or manufacturers, and not by vehicle manufacturers, therefore they cannot be the subject of a complaint. 6. PAYMENTS Payments must be made in the manner established in the order. After the agreed payment term, without prejudice to the right to demand payment, we will count on our. credit of default interest the amount of which is established in compliance with the provisions on the matter in the current Legislative Decree 231/02. Furthermore, in the event of delayed or non-payment by the customer, we can suspend the delivery of the goods still in order, or cancel the rest of the order, giving notice to the customer who will not be entitled to any compensation or indemnity, except instead each ns. other right. 7. RETURNS Any return of goods must always be previously agreed with our. Sales Office through the relative form, and can be accepted only if the material and the relative packaging are perfectly intact. In the case of goods regularly managed by us in stock, the return for incorrect ordering after 5 days by the customer, or if already invoiced, will result in a charge of 10% of the value. In the case of special material, specially ordered, the return cannot be accepted in any way. Products sent without authorization, without DDT or suitable accompanying document, will be rejected and returned to the sender carriage forward. 8. DEFECTIVE GOODS AND WARRANTY All returned products, after checks carried out directly by the warehouse and / or by the manufacturer, will give the right to replacement only. Damages caused by misuse are not guaranteed and we do not assume responsibility for direct or indirect damages deriving from such misuse. Any return of goods must always be previously agreed with our. Sales Office using the relevant form. Syria provides the legal guarantees in force at the time of the sale of the products and, in particular, declares that the guarantee provided by it is valid for twenty-four (24) months from the delivery of the product if the customer uses the goods for purposes other than his own business entrepreneurial, commercial and professional, while it is valid for twelve (12) months if the customer purchases the asset for purposes related to his business, commercial and professional activity. In the event that the products are resold by the customer to subjects who purchase them for purposes unrelated to their business, commercial and professional activity, it recognizes a guarantee of proper functioning only if the product is used in the applications indicated in its catalog. In any case, the following will not be covered by the guarantee: - any transport failures (scratches, dents and the like), - damage and malfunctions due to and originating from insufficiency or inadequacy of the electrical, water and power supply system, or alterations deriving from environmental conditions , climatic or otherwise, - damage and failures caused by carelessness, negligence, tampering, disassembly, inability to use or repairs carried out by unauthorized personnel, - failures and malfunctions resulting from incorrect installation of the product, - rubber gaskets and any accessories, - glass or plastic parts, - installation and adjustment of the equipment, - system consultancy and convenient checks, - maintenance, - what can be considered normal deterioration due to use of the product, - damage and malfunctions resulting from improper and incorrect use of the product that is different and in contrast with the applications shown in its catalog. The duration of the guarantee is not extended nor is the guarantee itself renewed as a result of repairs or replacements. - failures and malfunctions resulting from incorrect installation of the product, - rubber gaskets and any accessories, - glass or plastic parts, - installation and adjustment of equipment, - system consultancy and convenient checks, - maintenance, - what can be considered normal deterioration due to use of the product, - damage and malfunctions resulting from improper and incorrect use of the product that is different and in contrast with the applications shown in its catalog. The duration of the guarantee is not extended nor is the guarantee itself renewed as a result of repairs or replacements. - failures and malfunctions resulting from incorrect installation of the product, - rubber gaskets and any accessories, - glass or plastic parts, - installation and adjustment of equipment, - system consultancy and convenient checks, - maintenance, - what can be considered normal deterioration due to use of the product, - damage and malfunctions resulting from improper and incorrect use of the product that is different and in contrast with the applications shown in its catalog. The duration of the guarantee is not extended nor is the guarantee itself renewed as a result of repairs or replacements. - system consultancy and convenient checks, - maintenance, - what can be considered normal deterioration due to use of the product, - damage and malfunctions resulting from improper and incorrect use of the product that is different and in contrast with the applications shown in its catalog. The duration of the guarantee is not extended nor is the guarantee itself renewed as a result of repairs or replacements. - system consultancy and convenient checks, - maintenance, - what can be considered normal deterioration due to use of the product, - damage and malfunctions resulting from improper and incorrect use of the product that is different and in contrast with the applications shown in its catalog. The duration of the guarantee is not extended nor is the guarantee itself renewed as a result of repairs or replacements. 9. LIABILITY We do not assume any responsibility for damages deriving from inconveniences of any nature that occur during the use of the products we sell, whether these are recognized as defective or not. 10. EXCEPTIONS Any derogation or variation to these general conditions of sale must be explicitly confirmed and accepted in writing by the contracting parties. 11. LEGAL DOMICILE AND COMPETENT COURT Our legal domicile is understood to be elected at the headquarters in Via Carturan, 38 LATINA and, for any dispute, the competent court is that of LATINA, with the exclusion of any other. The aforementioned general conditions of sale are tacitly and fully accepted by the customer with the sole fact of executing the order. SAONARA 28/02/2011 A tutti i nostri clienti OGGETTO: Norme per la restituzione dei nostri prodotti. Gentili clienti, la frenesia di un mercato in continua evoluzione ha costretto tutti noi ad una affrettata ricerca dei prodotti ; i nuovi sistemi informatici ci supportano molto in questo ma nello stesso tempo hanno contribuito ad aumentare in maniera esponenziale il numero dei resi per errata ordinazione, ritenendo che il semplice fatto di far coincidere applicazione e/o codice originale ci preservasse da errori nell’individuazione del particolare, purtroppo non è sempre così , spesso gli errori sono stati inseriti volutamente o per errore dalle case costruttrici e noi distributori non ne possiamo essere responsabili, pertanto per una migliore collaborazione Vi preghiamo di attenervi alle seguenti disposizioni: RESI per errata ordinazione Al fine di rendere meno onerose tali operazioni, vi segnaliamo alcuni punti inderogabili a cui Vi preghiamo di attenerVi : • I resi per errata ordinazione, sempre debitamete accompagnati da relativo modulo di reso, dovranno essere effettuati entro 5 giorni dalla consegna. Dopo tale limite, o se comunque la fatturazione è già avvenuta, il reso potrà essere accettato con un aggravio del 10 % , • I resi con valore inferiore ai 10 € non saranno presi in considerazione. • La confezione del materiale originale dovrà risultare integra .NON SARANNO ACCETTATI RESI IN MANCANZA DI TALE DOCUMENTO. GARANZIE I nostri prodotti sono coperti da garanzia commerciale di 1 anno, a parte i materiali di consumo, quali le lampadine, che salvo evidente difettosità nella costruzione non sono coperte da tale norma. I particolari riconosciuti difettosi saranno sostituiti, l’eventuale accredito richiesto dovrà essere pattuito con il vostro agente di zona e non potrà riguardare codici di alta movimentazione. ATTENZIONE ! Molti dei nostri prodotti di valore riportano un tagliando adesivo che ne riscontra la nostra commercializzazione; risultano tra questi motorini d' avviamento , alternatori , bobine , motorini tergi , pompe benzina complete ed esterne , debimetri , sonde lambda , centraline injection, egr valves, heating motors and spare parts for xenon kits. Without these marks the guarantees will not be taken into consideration. For any further information you can contact your local agent. With best regards SIRI.A srl © Siria SRL email og info@siria.pd.it www.siria.pd.it VAT number 01791890591