Find Solutions Latest Thinking About Cognizant News Events Careers Investors Contact Us Worldwide CONTACT Find Solutions > Services > Business Process Services BUSINESS PROCESS SERVICES Our Approach Industry Solutions Our Latest Thinking Results OUR APPROACH Leading companies use our customized BPS solutions to gain an advantage in the marketplace. We help you save costs immediately, while making refinements that make businesses work smarter. With the right BPS partner, you can redirect valuable resources more efficiently and strategically. Turn to us and re-focus your internal resources on strategic capabilities to innovate and grow your business. Vertical Markets Process services for financial services, communications, healthcare, media, life sciences, insurance, retail and travel and hospitality. Research and Analytics From data gathering to equity and fixed income research, we deliver across the value chain.Services include portfolio/risk analytics as well as industry analysis. Finance and Accounting Reduce operating costs to increase payment accuracy, accelerate your revenue cycle and better manage information. Business Process as a Service (BPaaS) Align people, process and technology in a BPS delivery model combining services such as analytics, reporting, cloud-based IT and data warehousing. INDUSTRY SOLUTIONS Vertical Market Solutions Our BPS expertise and deep industry knowledge help us provide full process services to multiple vertical industries around the world. Many of the largest companies source their business processes with us. Cognizant has BPS capabilities in the following industries: BANKING & FINANCIAL SERVICES CATALYST FAO PLATFORM COMMUNICATIONS HEALTHCARE MEDIA & ENTERTAINMENT LEGAL PROCESS OUTSOURCING LIFE SCIENCES INSURANCE RETAIL TRAVEL & HOSPITALITY ALL SOLUTIONS OUR LATEST THINKING Optimizing Voluntary Strategy via Realigned TPA Engagement and Targeted Investments For group insurers with voluntary offerings, working with third-party administrators (TPAs) is a double edged sword, one fraught with problems of costs, up- and cross-selling, inadequate data, decoupling challenges and more; IT modernization programs are problematic as well. We offer a framework that enables companies to align their voluntary and TPA strategies. SHARE Diagramming Change to Better Inform Business Process Renovation To gain the full benefits of business process management, banks must apply a business process model and notation-driven approach that identifies organization-wide process re-engineering and change management issues before they undermine project success. SHARE Research as a Service: Ripe and Ready for Prime Time Research as a service (RaaS) can be delivered on a full-time equivalent (FTE), managed services or pay-per-use model, depending on a research client's needs for scalability and persistency and the research demands of its business. SHARE The Shared Services Imperative: Evolve from Cost-Killer to Value-Driver By applying new 'SMAC Stack' technologies to enterprise work, shared services leaders can standardize and automate process work activities, while at the same time delivering greater value through process innovation, reducing risk and revealing new sources of revenue for stakeholders. SHARE To Fund SMAC, Examine SG&A Social, mobile, analytics and cloud are remaking retail. Here's how to reduce SG&A to underwrite your SMAC investments. SHARE Operationalizing Customer Centricity: A Prescription for Building Brand Loyalty and Healthy Competitive Advantage Payers must refine processes across multiple channels to create a highly competitive brand based on consistently high-quality, member-centric experiences. SHARE Building and Benefiting from a Diverse and Inclusive Workforce To excel in today's global economy, organizations must attract and retain a diverse and inclusive workforce that sparks new questions, challenges old practices and offers innovative ways of collaborating that fuel outperformance. SHARE Managing Risk: Maximizing Opportunities in the MAPD Market The Medicare Advantage (MAPD) marketplace is growing as memberships and revenue potential increase. At the same time, it is marked by risks associated with healthcare reform, continuing cost pressures and healthcare consumerism. To operate and compete successfully, payers will have to find new and better ways to sharpen their strategies, integrate systems, increase collaboration and optimize processes. SHARE Elevating Medical Management Services to Meet Member Expectations Healthcare payer organizations can lower the cost of commoditized medical management functions via better and different processes and invest the savings in member-centric care management services. SHARE The New Process Genome: Recoding Business Process Work to Thrive in the Modern Digital Economy Work processes, including those in the banking, healthcare and insurance industries, are undergoing significant change -- making it hard for executives to maintain the status quo. Best practices and new research insights emphasize the new role of shared services and how businesses can begin to re-code their business process architecutres to reduce costs, drive innovation and successfully compete in the digital economy. SHARE RESULTS Driving Transformation at a Leading Grocer A leading grocery store chain had doubled its size through acquisition and faced the challenges of a complex integration. The effort was complicated by an accounting function spread across 30 locations. Laden with manual processes and with several different legacy F&A systems, the company suffered from a high cost of operations. Cognizant collaborated with management to drive a finance transformation agenda, delivering process harmonization across the business. We introduced higher levels of automation, enhanced controls and better compliance through our suite of smart tools. The company reported a savings of $295 million on optimized invoice processing alone. Architected and executed a finance transformation plan Introduced automation and enhanced controls Saved $295 million on invoice processing alone Driving Transformation at a Leading Grocer Transforming Utilization Management for a Group Health Plan Claims Fraud Analytics at a Leading Auto Insurer Reducing Time‑to‑Market for Top Pharmaceutical Company Sitemap Legal Privacy Policy Cookie Policy Safe Harbor Contact Us © 2014 Cognizant, all rights reserved FIND SOLUTIONS Industries Banking & Financial Services Communications Consumer Goods Education Energy & Utilities Healthcare Information Services Insurance Life Sciences Manufacturing Media & Entertainment Retail Technology Transportation & Logistics Travel & Hospitality Services Analytics Application Services Business Process Services Cloud Consulting Customer Relationship Management Digital Business Services Engineering & Manufacturing Solutions Enterprise Risk & Security Solutions Interactive IT Infrastructure Services Mobility Portals & Content Management Quality Engineering & Assurance Social Supply Chain Management Products & Platforms assetSERV CareSERV ClaimSphere™ HEDIS® Cloud360 Cognizant S3P fastest GeoLocus LifeEngage Mobile Risk Engineering Solution OMaaS OptimaWrite OrderServ Security Management as a Service SKUView SmartTrials TruMobi Truzign WorkPort Zero Deviation Life Cycle Strategic Goals Big Data Analytics Business Reimagined Cloud Computing Demand Chain Management Enterprise Mobility Fostering Innovation IT as a Service Managing Compliance Virtual & Millennial Workers Virtual Data Centers LATEST THINKING Perspectives Cognizanti Cognizant Connections Future of Work SMAC Code Halos Search Latest Thinking ABOUT COGNIZANT Company Overview Approach Innovation@Cognizant Partnerships News Events