Our promise to pet owners from iRobot With your purchase of a new iRobot® Roomba® j7 or j7 + Robot Vacuum Cleaner (the “Product”) during the Promotion Period, you can take advantage of the Our Promise to Pet Owners (the “Promise”) from iRobot iRobot UK Ltd (“iRobot”) at no additional cost . If your product is soiled because solid cat or dog excrement has not been driven around, iRobot will provide you with a free replacement product. This promise is valid for up to one (1) year from the date of purchase (the "Promise Period") to the original owner upon presentation of proof of purchase and when purchasing direct through iRobot or an iRobot authorized seller / dealer / reseller in the United Kingdom, Spain, France, Germany , Portugal, the Netherlands, Belgium, Ireland or Austria. This promise does not apply to the failure to avoid materials other than solid cat or dog droppings, including but not limited to: non-solid droppings, droppings from animals other than cats or dogs, hairballs, or vomit.THIS PROMISE IS NOT A REMEDY OR A REFUND FOR DAMAGE TO CARPET, FLOOR OR OTHER ITEMS, OR FOR CLEANING SUCH ITEMS. If you would like to make a claim under this promise, please contact iRobot at: +49 (0) 40 85568026 When contacting iRobot, please have the serial number of your product, pictures of the dirty robot and the original proof of purchase from iRobot or an iRobot authorized seller / dealer / reseller with the date of purchase readyaround and full details of the product can be seen. IRobot Customer Service will advise you of the next steps associated with this claim. Any claim under this promise requires that you notify us of the incident within a reasonable time after you become aware of it and no later than the end of the promise period. If a claim is made within the promise period and the product fails under the promise, we will, at our option: (a) exchange the product for a new product or for a product made from new or serviceable, used parts and at least functional corresponds to the original product, or (b) exchange the product for a product,A substitute product is your only and sole remedy under this promise. To the extent permitted by applicable law, the promise period will not be extended, renewed or otherwise affected due to any later exchange, resale, replacement or repair of the product. However, replacement products obtained as a result of a claim made during the Promise Period will continue to be eligible for the Promise for the remainder of the Promise Period or for ninety (90) days from the date of the Product Replacement, whichever is longer . Replacement products will be returned to you as soon as possible. All parts of the product that we replace become our property. Dieses Versprechen berührt nicht die eingeschränkte Produktgewährleistung von iRobot für Roomba® j7 oder j7+ Saugroboter. Darüber hinaus berührt dieses Versprechen keine anderen Dienstleistungsprogramme, einschließlich, aber nicht beschränkt auf Robotervermietungsprogramme, die möglicherweise von iRobot oder autorisierten iRobot-Partnern angeboten werden. Ein Anspruch im Rahmen dieses Versprechens hat keinen Einfluss auf Ihre eingeschränkte Produktgewährleistung oder andere Dienstleistungsverträge, die Sie mit iRobot haben. Dieses Versprechen hat keinen Einfluss auf Ihre gesetzlichen Rechte gemäß den Gesetzen zum Verkauf von Konsumgütern. ZUR KLARSTELLUNG: DER KÄUFER HAT ANSPRUCH AUF GESETZLICHE RECHTE GEGENÜBER iROBOT IM FALLE EINES PRODUKTDEFEKTS. DIESES VERSPRECHEN STELLT EINE ZUSÄTZLICHE GEWÄHRLEISTUNG VON iROBOT DAR, DIE ZUSÄTZLICH ZU DEN GESETZLICHEN RECHTEN DES KÄUFERS GILT, JEDOCH NICHT ALS ERSATZ FÜR DIESE. Abonnieren Sie unseren Newsletter * 0408 556 8026 Rücksendungen und Garantie Autorisierte iRobot Fachhändler, Vertriebspartner EULA Bezahlen mit Klarna Mieten mit Grover Cookie Richtlinien Impressum ODR Servicebedingungen Affiliates Unser Versprechen an Haustierhalter Verkaufsbedingungen Datenschutzrichtlinie Datensicherheit Konformitätserklärung Datenschutzrichtlinien global.irobot.com Sitemap Cookie-Präferenzen We use cookies to improve your navigation on our website and to provide you with personalized content and advertisements. You can accept or reject all cookies or you can set this individually for each type of cookie. Manage cookies Allow everyone Only accept absolutely necessary cookies Click here for our Read privacy policy.