About us Menu Home About us Small things, Big Difference Current: Lisa Lightly, Tiptree Travel Lisa Lightly, Tiptree Travel Tour companies and local community praise for Tiptree Travel. It wasn’t only the staff at East of England Coop Travel Tiptree who were delighted with their Top Travel Agents award; their customers seemed even happier! “We were amazed,” said manager Lisa Lightly. “When word got out that we were shortlisted in this competition we had lots of customers phoning or coming in, wishing us luck and wanting to hear how we got on.” The final result was that they made it to the top five places for the East Anglia region. “We were sorry we didn’t win outright but, for a small local agency like us, to get so far was great news. And we were the only ones in Essex in the top five.” This national competition, organised by the Travel Trade Gazette magazine, highlights agents who go the extra mile for customers, give great value and serve their communities. Over 950 agents entered and it’s judged by tour companies who rate entrants on performance, customer service and innovation. They obviously thought very well of East of England Co-op Travel Tiptree. “Getting this response from tour operators is great news but the reaction of our customers is even more important. We’re only a small team here – just four of us – so it’s really a team effort. “We have lots of regular customers and since this award, we’ve seen business increase considerably. It’s good to know we are very much a part of the Tiptree community and, who knows, next year we might win.” Tell us your story We're collecting stories from members, customers, colleagues and the community about how we're doing small things that make a big difference. If you've got a story you'd like to share, please let us know using the form below. 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By Email By Phone By Post By Text reCAPTCHA: Small things that make a big difference We know it's not just one thing that we do, as your local Co-op that makes us different. We have just a few stories from our members, customers and suppliers that show how little things are making a big impact. Read more stories About us Annual Report and Accounts Co-op Loan Fund Board and Leadership Team International Women's Day 2021 Responsible business Small things, Big Difference Ann Osborn, Rural Coffee Caravan Blue Cross Rehoming Centre Colleagues supporting our community Co-op Guide to Dating Co-op Juniors Theatre Company Emma Tacon, The Tacons Farm Evelyn Rutter, Funeral Bereavement Support Gary Chase, Building Services Jack Brock Julie Preston, Member Lisa Lightly, Tiptree Travel Lorraine, one of our Sourced Locally demonstrators Michael Coe, Great Tilkey Honey Michael Davies, Funeral Repatriation Norwich Foodbank Rebecca Miles, Lane Farm Sam Fairs, Hillfarm Oils Santa's Suitcase Scott, our Anti-Social Behaviour Officer Simon Alders, Recovery Hub Ipswich Steven Fendley, Waste Management Susan Coulson, Chorus Iceni East of England Co-op Retirement Benefits Scheme Contact us East of England Co-op Wherstead Park, The Street, Wherstead, Ipswich, Suffolk, IP9 2BJ Main Switchboard: 01473 786000 For general enquiries: enquiries@eastofengland.coop For membership and dividend enquiries: membersupport@eastofengland.coop 0800 389 5354 For customer support : customersupport@eastofengland.coop 01473 786000 For community funding enquiries: Applications need to be made online here Follow us Instagram Twitter Facebook Youtube LinkedIn A member of Accessibility Contact us Copyright notice Legal notice Privacy Policy Site Map Terms & conditions 360 Degree IconAbout Iconicon/icon_americanexpressATM Machine.ahst0{fill:#4a4a4a}icon/icon_breadcrumbarrowicon/icon_busicon/icon_buttonarrowicon/icon_buttonarrowupicon/icon_callusnow icon/icon_callusnowred icon/icon_chapelofresticon/icon_closednow icon/icon_closednow icon/icon_collectplusicon/icon_contactUsicon/icon_crossicon/icon_currentlyopenShow Currently open storesicon/icon_customerserviceicon/icon_discovericon/icon_download.bast0{fill:#4a4a4a}icon/icon_ecofuneralicon/icon_editicon/icon_facebookicon/icon_fairfuneralicon/icon_familyfriendlyicon/icon_faqminusicon/icon_faqplusicon/icon_findbranchicon/icon_homeicon/icon_homedeliveryicon/icon_homepageconfig_1icon/icon_homepageconfig_1_1icon/icon_homepageconfig_1_2icon/icon_homepageconfig_2_1icon/icon_homepageconfig_2_2icon/icon_instagramicon/icon_joinusicon/icon_joinusicon/icon_locationicon/icon_lotteryicon/icon_magicon/icon_mastercardicon/icon_menuicon/icon_menuicon/icon_multifaithicon/icon_opennow icon/icon_paginationfirsticon/icon_paginationlasticon/icon_paginationnexticon/icon_paginationprevicon/icon_parkingicon/icon_parkingnearbyicon/icon_paypointicon/icon_pinShapeicon/icon_postofficeicon/icon_prepayment.cpst0{fill-rule:evenodd;clip-rule:evenodd}icon/icon_busicon/icon_subwayicon/icon_tabletmenuicon/icon_tickicon/icon_travelmoneyicon/icon_twittericon/icon_visaicon/icons_coopicon/icons_google+icon/icons_linkedinicon/icons_youtubelogo/logo_foodlogo/logo_funeraltext