Locations & Hours Contact Us Resource Center Online Banking BANKING BORROWING MANAGE ABOUT US News Fraud Check Warning! *UPDATE* We have now received information our checks are being used for another "Secret Shopper" scam from Ardent Service Inc Survey Program. The letter will look like this: And the check looks like this: If you receive any checks or letters like this, please give us a call to report it at 800-248-2328, then press option 1 for Membership. --------------------------------------------------------- We have received a number of fradulent checks from across the country. The checks are being sent as part of a package as a "Secret Shopper" scam. At least one letter we have received was sent from: AC SHIPPING 56 Old Hickory Trail Hendersonville, NC 28739 The letter looks like this: The receipient is told to deposit the check to their bank, then purchase gift cards. The recepient then scratches off the back of the gift cards and texts a picture to the scammers. The checks look like this: These checks look nothing like our official checks. All of the fraudulent checks have the Lubbock, TX address, are in the 400xxx series, and mention "Ref: LOAN" on them. If you receive one of these fraudulent checks, please contact us as soon as possible at 800-248-2328, then press option 1 for Membership. RECENT NEWS Infrastructure Package Fraud Check Warning! Direct Deposit Checking Coronavirus Update We're Expanding! View All News CONTACT US FM 700, Big Spring Tel: 432-267-6373 Fax: 432-268-6120 Loop 250, Midland Tel: 432-686-1200 Fax: 432-686-1212 W Wall Street, Midland Tel: 1-800-248-2328 Fax: 432-686-1272 Voice Response: Tel: 432-263-0190 Tel: 1-800-442-2328 Lubbock, TX Tel: 806-993-7007 Abilene, TX Tel: 325-232-7644 ©2021 Citizens Federal Credit Union Privacy Policy | Disclosures & Policies Routing Number: 311390140 Powered by SmartSource Solutions, LLC APR = Annual Percentage Rate APY = Annual Percentage Yield

Locations & Hours Contact Us Resource Center Online Banking BANKING BORROWING MANAGE ABOUT US Banking BANKING Savings Checking Money Market & Retirement CONTACT US FM 700, Big Spring Tel: 432-267-6373 Fax: 432-268-6120 Loop 250, Midland Tel: 432-686-1200 Fax: 432-686-1212 W Wall Street, Midland Tel: 1-800-248-2328 Fax: 432-686-1272 Voice Response: Tel: 432-263-0190 Tel: 1-800-442-2328 Lubbock, TX Tel: 806-993-7007 Abilene, TX Tel: 325-232-7644 ©2021 Citizens Federal Credit Union Privacy Policy | Disclosures & Policies Routing Number: 311390140 Powered by SmartSource Solutions, LLC APR = Annual Percentage Rate APY = Annual Percentage Yield