FAQs Shipping Info My Orders RECIPES SHOP STORE LOCATOR OUR STORY CONTACT SIGN IN / JOIN 1 *UPS has suspended all service guarantees during the COVID-19 EXCEPT NEXT DAY AIR due to the pandemic. We will ship out orders on MONDAY and TUESDAY only. If you order after our cut-off time Wednesday, your order will be held until the next Monday (7 days addtional) to ship out. Call us at 800-726-0507 if you have any special needs or concerns. Do orders ship on the same day they are placed? We are not able to ship orders on the day the order is placed. We ship out products via UPS on Monday and Tuesday ONLY. Orders placed by Wednesday will be shipped on Monday. Orders placed after Wednesday each week will be held until the following Monday or Tuesday. There will be a delay in shipping from 5 to 12 days, depending on when you place your order. Delays are caused by extreme high demand and product shortages due to the pandemic, meat supply, and labor force shortage. You will receive a confirmation email when you order and another email with tracking information when your order ships. Please review your confirmation to make sure all shipping information is correct. Do you deliver on weekends and holidays? Shipping is very limited during holiday weeks. Saturday deliveries are available for an additional fee, but you must call us when ordering to arrange and confirm Saturday delivery. There are no deliveries on Sunday. If you need any special arrangements for your delivery you must notify us when you order. Call 800-726-0507 or email weborders@conecuhsausage.com. What if I put in the wrong SHIP TO ADDRESS, or other errors? Please email us at weborders@conecuhsausausage.com or call us 800-726-0507 immediately with the correct information. Can I ship to more than one address? You can ship to more than one address, but you will have to make a different order for each address. If you have multiple gift recipients and would like for us to handle the data entry for you, please call us at 800-726-0507 or email us at weborders@conecuhsausage.com Will all of my items be delivered in one box? For each item ordered, choose either ship in own box, or combine items. *Note: Ship in own box will result in higher shipping charges. How are perishable items shipped? All perishable items will be shipped in a thick wall, foam cooler, with gel ice bricks or dry ice, and placed inside a cardboard shipping box. You must refrigerate or freeze your items when you receive your box as soon as possible. How do I track my order? Tracking will available on the day the order is shipped after 4:00 PM. You will receive tracking information via the e-mail address you provided. What payment methods do you accept? We currently accept VISA, MasterCard, Discover and American Express. How do I set up delivery preferences with UPS? Set up your delivery preferences directly with UPS at the following link: https://www.ups.com/us/en/services/tracking/mychoice.page? POPULAR RECIPES CONECUH SAUSAGE AND SHRIMP PIZZA SLOW-COOKER CONECUH COCKTAIL SAUSAGES CONECUH SAUSAGE CORNBREAD GET IN TOUCH PHONE 251-578-3380 OR 800-726-0507 EMAIL WEBORDERS@CONECUHSAUSAGE.COM OPENS IN YOUR APPLICATION OPENS IN A NEW TAB OPENS IN A NEW TAB OPENS IN A NEW TAB MORE INFORMATION MY ACCOUNT SHIPPING INFO CONTACT US PRIVACY POLICY FAQS Copyright © 2021 - Conecuh Sausage