SINCH NAMED A CPAAS LEADER IN IDC MARKETSCAPE LEARN MORE Close notification CTA Talk to an expert Menu MOBILE CHANNELS Chat with customers on their favourite apps Meet your customers on their preferred messaging apps and boost conversion with engaging, two-way conversations enhanced with rich media. Talk to an expert Build a world-class mobile customer experience Outbound marketing messages Use rich media, suggested replies, and customer personalization from your CRM and achieve unmatched marketing campaign performance on any app your customers use. Five-star customer care With automations, be available 24/7, address common FAQs, and streamline your customer service chats with suggested replies. Hand off more complex requests to an agent with context and continuity. Scale globally Are your users all over different social media apps? You should be too. Integrate our omnichannel Conversations API with your messaging tools and simply add new channels when needed. Every channel, every carrier, every phone. SMS Send and receive text messages at scale through a single connection. Learn more MMS Level up your customer experience and set your brand apart with rich, compelling messages - discover our MMS API! Learn more RCS Rich Media, guided responses, and an app-like experience, all in the users SMS inbox. Learn more WhatsApp Create automated chats, build trust, and enrich the customer journey. Learn more Facebook Messenger Connect with 1 billion global users on Facebook Messenger for Business. Learn more Viber Connect with key audiences over Viber Business Messaging. Learn more Instagram Take user experience to the next level with real-time conversational commerce on Instagram. Learn more KakaoTalk Deliver rich messages to customers on the channel they love. Telegram Enable customer-initiated, branded conversations on a secure platform. Manage all your messaging channels with one API One conversation, one customer profile, all the channels you need - streamline customer interactions through one API! Our Conversation API can integrate with all your existing apps – whether it’s for marketing automation, customer care, or a chatbot platform. Send outbound alerts, receive inbound requests, and unify contact history into one chat. Learn more Mobile CX insights On-demand webinar Why the sprint for digital transformation in retail is business-critical Watch now Mar 08, 2021 5 min read 4 ways to nail customer experience in 2021 Read article Report Healthcare reborn Get the report View all insights The Sinch advantage All channels • 100% reach • Simple channel configuration • Channels can be added in the future Intelligence Personalization Easy integration Talk to an expert What are you waiting for? Transform your customer engagement today! Home Talk to an expert Americas - Atlanta, GA, USA +1 470 300 8394 Mon-Fri 9am-6pm EST EMEA - Stockholm, Sweden +46 8 446 828 03 Mon-Fri 9am-6pm CET APAC - Singapore +65 315 83155 Mon-Fri 9am-6pm UTC Footer PRODUCTS SOLUTIONS COMPANY © 2021 Sinch All Rights Reserved Footer Utility Privacy Policy Security Messaging Compliance Cookie Statement Legal Terms Glossary Social LinkedIn Youtube Twitter Facebook Instagram Life is better with cookies. Most people would agree cookies make life better. For us, they help us make our site and marketing better. But if you don’t like cookies, that’s cool – you can let us know by clicking the settings button! Accept all cookies Cookie settings