Help & FAQs Store finder Contact Us Login Joint Administration Appointment COVID-19 Customer Information Payment Login Store Contact Numbers: All BrightHouse stores remain closed. In the meantime, we want to re-assure you that we are doing everything we can to ensure that you are supported and our customer service teams remain available via phone or online query. If you are a BrightHouse customer, you can speak to one of our colleagues by calling your local store number. Our contact opening hours are: Customer Service team: 09.00am - 5.30pm Monday to Saturday A B C D E F G H I J K L M N O P R S T U W Y Aberdeen: 01224 595417 Accrington: 01254 398634 Airdrie: 01236 751979 Aldershot: 01252 312374 Alfreton: 01773 520038 Alloa: 01259 215551 Andover: 01264 350096 Arbroath: 01241 442621 Ashford: 01233 664466 Ashington: 01670 856677 Ashton: 0161 339 6559 Ayr: 01292 618856 Bangor: 01248 660523 Barnsley: 01226 730630 Barnstaple: 01271 321900 Barrow: 01229 825004 Barry: 01446 442221 Basildon: 01268 526066 Bedford: 01234 350077 Bedminster: 0117 9531147 Billingham: 01642 395121 Birkenhead: 0151 6662046 Bishop Auckland: 01388 609300 Blackburn: 01254 695137 Blackpool: 01253 626919 Blackwood: 01495 221981 Bletchley: 01908 453421 Bloxwich: 01922 405516 Blyth: 01670 540988 Bolton: 01204 535080 Bootle: 0151 9335171 Boscombe: 01202 301105 Boston: 01205 310727 Bradford: 01274 725722 Bramley: 0113 2360361 Bransholme: 01482 828484 Bridgend: 01656 766569 Bridgwater: 01278 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261111 Dundee: 01382 226177 Dunfermline: 01383 625243 East Ham: 0208 5481511 East Kilbride: 01355 222030 Easterhouse: 0141 7811992 Eastleigh: 0238 0629169 Ebbw Vale: 01495 360661 Edmonton: 0208 8039787 Elephant & Castle: 0207 2772262 Elgin: 01343 610432 Ellesmere Port: 0151 3567228 Erdington: 0121 3847587 Exeter: 01392 348316 Falkirk: 01324 621104 Fleetwood: 01253 771666 Folkestone: 01303 211111 Fulham: 0207 705 5421 Gateshead: 0191 4998134 Glenrothes: 01592 760153 Gloucester: 01452 302475 Gosport: 02392 513353 Grantham: 01476 568836 Grays: 01375 387496 Great Yarmouth: 01493 850034 Greenock: 01475 888750 Grimsby: 01472 240539 Halifax: 01422 329514 Hamilton: 01698 459881 Hanley: 01782 215589 Harlow: 01279 442340 Harpurhey: 0161 2054692 Hartlepool: 01429 891761 Hemel Hempstead: 01442 267078 Hereford: 01432 266455 Holloway: 0207 6193911 Hounslow: 0208 5773677 Hudders field: 01484 427261 Hull: 01482 610520 Huntingdon: 01480 411775 Huyton: 0151 4492252 Hyde: 0161 3660156 Inverness: 01463 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Party © 2021 Copyright BrightHouse. All rights reserved Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP were appointed as Joint Administrators of Caversham Finance Limited on 30 March 2020. Caversham Finance Limited (in Administration) (‘CFL’) operates a business trading as BrightHouse providing rent-to-own and cash lending services. Registered in England and Wales. Registered Number: 00785922. Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. Authorised and regulated by the Financial Conduct Authority under registration number 695094. The affairs, business and property of CFL are being managed by Chris Laverty, Trevor O’Sullivan and Helen Dale, appointed as Joint Administrators on 30 March 2020. The Joint Administrators act as agents of CFL and without personal liability. Chris Laverty, Trevor O’Sullivan and Helen Dale are authorised by the IPA to act as insolvency practitioners. Chris Laverty, Andrew Charters and Sarah O’Toole of Grant Thornton UK LLP were appointed as Joint Administrators of Caversham Trading Limited on 30 March 2020. Caversham Trading Limited (in Administration) (‘CTL’) operates a logistics and engineering business supporting servicing, warranty and insurance claims of BrightHouse rent-to-own customers in the UK. Registered in England and Wales. Registered Number: 05396147. Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. The affairs, business and property of CTL are being managed by Chris Laverty, Andrew Charters and Sarah O’Toole, appointed as Joint Administrators on 30 March 2020. The Joint Administrators act as agents of CTL and without personal liability. Chris Laverty, Andrew Charters and Sarah O’Toole are authorised by the IPA to act as insolvency practitioners. The insurance is provided by Caversham Insurance Limited. Caversham Insurance Limited is authorised by the Gibraltar Financial Services Commission and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our regulation by the Financial Conduct Authority and Prudential Regulation Authority are available from us on request. Caversham Insurance Limited's firm reference number is 843992. We operate in the UK through our insurance intermediary, Caversham Finance Limited (in Administration) (trading as BrightHouse). Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. You can check Caversham Insurance Limited and Caversham Finance Limited's registration on the FCA’s Financial Services Register by visiting https://register.fca.org.uk or by contacting the FCA on 0800 111 6768.