CAREER ABOUT US PRESS CONTACT TENANT FOR RENT SIGN IN Home › Tenant › Housing › Error report TENANT Error report If something is wrong in your apartment or in the house you live in, you can report an error by logging in to My pages or calling customer service. REPORT ERROR When you discover an error, you simply report it to us by logging in to My pages . You can also call customer service, 0770-814 814, to report an error. The case is registered and our landlords and repairers book an appointment with you to fix the error. For certain types of faults, we may need to order spare parts or ask an external repairer for help. You can easily follow your case on My pages. ACUTE ERROR If a fault may involve a risk of personal injury or damage to the property, it is considered urgent. Then you should immediately report the error to customer service. When customer service is closed, call the real estate hotline on telephone number 08-656 19 90. STOCKHOLM CITY'S ERROR REPORT If you want to report errors on Stockholm's traffic or outdoor environment, such as littering, broken street lighting, or leave comments on snow removal, use the city's web or app . TAGS: Fix errors Last updated 2014-03-21 SHARE: Facebook Twitter LinkedIn Share MY PAGES Log in and access all services as a tenant. BOOK LAUNDRY REPORT THE ERROR PARKING SPACE & GARAGE Acute error If the error may involve a risk of personal injury or damage to the property, it is considered urgent. Then you should immediately turn to customer service so that the error can be rectified immediately. When an acute error occurs and customer service has closed, call the real estate emergency service. Fix the error yourself Many faults in your apartment you can solve yourself. Here you will find information and videos on how to change the fuse and clean the drain in the shower and sink, among other things. Familjebostäder POSTAL ADDRESS AB Familjebostäder Box 92100 120 07 Stockholm HEAD OFFICE Hammarby Fabriksväg 67, Stockholm Tel: 08-737 20 00 (exchange) Part of the city of Stockholm ORGANIZATION NUMBER 556035-0067 BANKGIRO 240-4044 PLUSGIRO 961901-6 Contact Us CUSTOMER SERVICE 0770-814 814 VISIT OFFICE Askebykroken 13, Rinkeby Mårbackagatan 11, Farsta E-MAIL kontakt@familjebostader.com FACEBOOK fb.com/familjebostader.stockholm DISORDER HOURS (evening & weekend) 08-658 11 60 THE PROPERTY HOUR (evening & weekend) 08-656 19 90 ERROR REPORT Report an error WEB CONTACT Enjoy the web © 2018 About cookies Personal information