About These are the most commonly asked questions for the City of Kirby. Please take a moment and review to see if the answer you are looking for is listed. If there are any questions that are not answered, please feel free to contact us. Select the question to reveal the answer. Utilities When is my water bill due? Kirby water bills are due on 15th of each month. When is the last day to pay before my water is disconnected? Can I pay my bill over the phone? When are the bills mailed out? Health, Safety, & Social Services How do I request a police ride along? Police ride alongs are approved by the Chief of Police. Paperwork can be picked up at the police station located at 4130 Ackerman Road. Where do I get a restraining order? Who do I talk to about custody issues and civil matters? How do I schedule a residential security check? Housing, Property & Construction What time does the noise nuisance ordinance apply? There is no time frame for the noise violations. Any loud noise (dogs, machinery, music, etc.) if deemed to be a nuisance is a violation. Contact the police department to report a violation. What are the current water restrictions? Am I allowed to burn brush in my backyard? Animals Who can I call regarding animal adoption questions? Contact the Kirby Animal Services at (210) 661-4063 or (210) 510-8534 after hours. Does Animal Services offer spaying and neutering services? What is the contact information for the Kirby Animal Services Department? Garbage, Recycling & Graffiti When is recycle/trash picked up? 2021 Recycle Calendar Transportation, Streets & Sidewalks What is the breakdown of vehicle impound fees? What is the breakdown of vehicle impound fees? The impound fees breakdown can be found on the back of the signed copy received when the vehicle was towed. The fee impound is $265.00 $20.00 every 24 hours for storage On the 4th day a certified letter is mailed and that is an additional $50.00 plus the $20.00 for daily storage The vehicle is eligible for auction after 22 days Impound hours are 7 days a week 7am to 7pm You must be the registered owner of the vehicle to pick it up You must have current proof of insurance You must have two valid licensed drivers. (one to drive the registered owner to the vehicle and one to drive the vehicle off the lot) You must come with the exact cash owed, we only take cash and we do not have change. Recreation, Entertainment & Event Planning How much does it cost to rent the park? $150.00 deposit + $75.00 the first hour + $15.00 each additional (non-resident) and $10.00 (resident) About Development Living Government Community Pay My Bill Report A Problem Public Notices Code of Ordinances Parks & Recreation Economic Development Employment FAQS Newsletter Sign-Up Email Address First Name Last Name ©City of Kirby | Website Built By PUBLIC ALLIANCE