Terminal Drop-Off Charge Changes to Virgin Atlantic check in zones Welcome to Heathrow Rewards Login Login Forgot password Not yet a Heathrow Rewards member? Join Rewards If you are unable to log into your Heathrow Rewards account, please take the following steps. Check your email address is the one you registered for use for your membership. Use your 16-digit Heathrow Rewards number (You can find this on the front of your physical/digital card, or on a previous email). Please note your password should be: At least 12 characters long, use upper and lower-case characters Have at least one numerical character: 0-9 Have at least one special character: ~ ! @ # $ % ^ & * ( ) _ - + = If you are still having issues getting into your account, please use the reset password option and you will be sent an email to access your account. Please check both your inbox and your junk mail for this email. Getting ready for a world of rewards Now you're a Heathrow Rewards member, get ready for our world of rewards. Login & explore the member areas. Add your Heathrow Rewards card to your mobile wallet to use it every time you spend. Heathrow Airport Limited, The Compass Centre, Nelson Road, Hounslow Middlesex, TW6 2GW 0844 335 1801 *Calls cost 7p per minute plus your telephone company’s network access charge HELPFUL LINKS DISCOVER HEATHROW ABOUT HEATHROW Privacy Terms & Conditions Accessibility Sitemap Communications Heathrow Byelaws © LHR Airports Limited Privacy and Cookies Policy We use cookies to give you the best experience on our website. By continuing, you're agreeing to our use of cookies. We have recently updated our policy. Learn More Accept and Continue Feedback

Terminal Drop-Off Charge Changes to Virgin Atlantic check in zones Heathrow: Welcome to Heathrow Airport Arrivals Baggage reclaim RECLAIMING BAGGAGE To the baggage belts After passport control, follow the signs to baggage reclaim in Arrivals. INFORMATION SCREENS Find your flight Look for your flight number on the information screens to find the belt number your baggage will arrive at. BAGGAGE TROLLEYS Find free baggage trolleys in the baggage reclaim hall Trolleys BAGGAGE ENQUIRIES Ask your airline Find airline desks in the reclaim area to ask about baggage handling, delivery or anything you may have left on board. Airline information LOST PROPERTY Let’s help you find it Search for anything you’ve lost at any Heathrow terminal. Lost property Heathrow Airport Limited, The Compass Centre, Nelson Road, Hounslow Middlesex, TW6 2GW 0844 335 1801 *Calls cost 7p per minute plus your telephone company’s network access charge HELPFUL LINKS DISCOVER HEATHROW ABOUT HEATHROW Privacy Terms & Conditions Accessibility Sitemap Communications Heathrow Byelaws © LHR Airports Limited Feedback Privacy and Cookies Policy We use cookies to give you the best experience on our website. By continuing, you're agreeing to our use of cookies. We have recently updated our policy. Learn More Accept and Continue