Try Before You Buy SEARCH ENGAGEMENT WEDDING ETERNITY JEWELLERY HOMEPAGE OUR SERVICES Our 'Tender Loving Care' service package includes... Free insurance; NEW – against theft or damage for 1 year. Free lifetime guarantee; covering any material or manufacturing faults. Free engraving; add a personal message to the inside of your ring. Free sizing; adjust to ensure the perfect fit. Free refinishing; to keep your ring looking its very best. Jewellery Care Jewellery and especially rings are naturally exposed to everyday life; knocks, bangs, scratches and all kinds of chemicals from hand wash to perfume. Regular cleaning and checking of your jewellery will help prevent any major incidents. You can use warm soapy water and a soft toothbrush to clean daily. There are also lots of great jewellery cleaning products available specifically for brightening up your treasured piece, speak to your jeweller about these. We recommend taking your jewellery to a professional at least once a year for a deep clean and to check for any potential issues before they happen. Guide to Services Not all rings are suitable for engraving, for example a diamond set full eternity band. If in doubt please discuss with the retailer where you purchased your ring and they can advise. Our complimentary resize covers one size either way (larger or smaller). Any more than one size may incur a supplementary charge depending upon the style of ring. Any charge would simply be to cover the additional precious metal and craftsmanship. Resizing excludes full set diamond bands. Please note that resizing patterned rings can result in a loss of continuity of pattern around the ring. A refinish is a suite of processes we use to return your ring, as close as possible to its original condition, including polishing by hand, ultrasonic cleaning, rhodium plating (if white gold) and re-securing stones. Sign up to TLC Enter your details below to register. If you have already registered, login to your account. Your Name Your Email Address Retailer Name Retailer Email Age Group Age Group 16-28 29-40 41-52 53-64 65+ Ring Code Purchase Date Occasion Metal Metal PLT PD 18K 9K MX OTHER Ring Size Your Address Please enter a password I agree to holding my details for warranty purposes (should you not tick your warranty will not be validated) I would like to receive news and updates* REGISTER FOR TLC The not so Small Print Our lifetime guarantee covers against all material and manufacturing defects. During the warranty period you will have the right to have any defects repaired free of charge. If we are unable to repair, we reserve the right to replace it with an identical or similar ring. This warranty does not cover wear, tear, and ageing. You can keep your jewellery looking its best by following our jewellery care guide. Accidental damage, lack of care or negligence are not covered by this guarantee although you may be able to claim through Brown & Newirth Protect (please contact the underwriter who will assess on a case by case basis). Brown & Newirth Protect is underwritten by Affinity Brokers Limited. Brown & Newirth Tender Loving Care benefits are only valid if your purchase is registered. Brown & Newirth Tender Loving Care benefits are provided free of charge. Charges for secure postage may be applicable, speak to your retailer for further information. We promise to respect your privacy and we will not give out your details to any third party. Please see our privacy policy for more information. Find a Stockist Contact Us Retail Area TLC Login/Register Corporate Social Responsibility Terms & Conditions Privacy & Cookie Policy © Brown & Newirth, all rights reserved // Website by Adigi