Home my H&P Online Payments About Us Services Payment Information Customer Support News Links Contact Us Glasgow: 0141 248 5693 | info@hackingandpaterson.co.uk Edinburgh: 0131 523 1575 | edinburgh@hackingandpaterson.co.uk HOME ABOUT SERVICES PAYMENTS CUSTOMER SUPPORT LINKS NEWS CONTACT HACKING & PATERSON MANAGEMENT SERVICES One of Scotland’s leading independent providers of property factoring services Homeowners can make a secure online payment 24 hours a day. PAYMENTS Access your My H&P Web Portal to manage your factoring account. MY H&P LATEST NEWS FROM HACKING & PATERSON MANAGEMENT SERVICES Matters affecting the factoring of common property in Scotland are ever changing and the following provides our customers with the latest news that could affect their property. CHAS CHAS We continue our Charitable Giving Initiative this month with a £500 donation to CHAS – Children’s Hospices Across Scotland. For… FIND OUT MORE » PREPARING YOUR HOME FOR WINTER PREPARING YOUR HOME FOR WINTER As the nights once again start to draw in and the colder weather approaches, here are some helpful tips to… FIND OUT MORE » COMMUNAL ENERGY SUPPLY PROCUREMENT STRATEGY COMMUNAL ENERGY SUPPLY PROCUREMENT STRATEGY Our customers will be aware of the difficulties faced by the energy market in recent times with substantial increases in… FIND OUT MORE » OUR FACTORING SERVICES Our experienced property factoring teams are on hand to assist our customers with the instruction and administration of the repair, maintenance and insurance of their common property. FACTORING SERVICES FOR HOMEBUILDERS FACTORING SERVICES FOR HOMEBUILDERS Discover how Hacking and Paterson can bring added value to your new development FIND OUT MORE » FACTORING SERVICES FOR HOMEOWNERS FACTORING SERVICES FOR HOMEOWNERS Discover the range of services provided to the homeowners of Scotland FIND OUT MORE » HOW TO MOVE TO US HOW TO MOVE TO US Discover why Hacking and Paterson are the premium Factor of choice FIND OUT MORE » WE FACTOR OUR CUSTOMERS’ PROPERTY AS IF IT WAS OUR OWN. We are one of the country’s leading independent providers of property factoring services, with a long established reputation built upon strong foundations and with a proven ability to meet the needs and expectations of our customers. From our offices in Glasgow and Edinburgh, our knowledgeable and professional team offers an excellent service including advice and guidance on all aspects of residential property factoring, designed to ensure that we assist homeowners in maintaining and preserving the condition and value of their property throughout the years. With a varied portfolio ranging from traditional tenements to the latest modern developments, it is our strong belief that the many years of experience and expertise we have gained since the company was formed in 1922, are of great benefit to our customers. WHY CHOOSE HACKING & PATERSON MANAGEMENT SERVICES Our experience, allied to a culture of continuous improvement and a “hands-on” approach to property factoring, means that we are ideally placed to meet homeowners’ property factoring needs, both now and in the future. Fully interactive, our My H&P Web Portal and Smartphone App provides our customers a platform to manage their accounts, receive development news and contact us all from the palm of their hands at a time that suits them. If you are looking for a first class professional factoring service, then please do not hesitate to contact us. We are pleased to assist our customers with the placing of common insurance policies for their property, through independent insurance brokers. Regular meetings with Homeowners and their associations along with regular attendance at their properties are an integral part of our hands on approach. Our experienced property factoring teams are on hand to assist our customers with the instruction and administration of common repair and maintenance works. WHAT OUR CUSTOMERS SAY I would like to take this opportunity to say thank you to all the staff at Hacking and Paterson for their help and correctiveness of service. Whenever I called for assistance, they were always polite and understanding, especially when I spoke to Paul about the ceiling collapse in the close, so I hope to enjoy your continuance of service in the future. HOMEOWNER, TOLLCROSS GLASGOW H & P will generally react promptly when contacted about property issues. They update the progress of repairs well, and costs etc are clearly displayed and explained. Communication does improve with time as property owners have the chance to build up a working relationship with staff in the Glasgow office. PAUL MASSEY, PAISLEY THE MY H&P APP It's now easier than ever to access your Hacking and Paterson account using our mobile App, available for download through the App store and Google Play. Our App provides instant access for reporting repairs, property information, contact details for your dedicated property factoring team, information about maintenance, copy accounts, online payment facilities, all in the palm of your hand, wherever and whenever you need. It's really simple to use: 1. Download the My H&P app from the App Store or Google Play. 2. Use your account number and URN to log in. These can be found in the top centre section of your quarterly account for common charges. 3. one easy to manage place with 24/7 access. GLASGOW OFFICE 1 Newton Terrace Charing Cross Glasgow G3 7PL 0141 248 5693 info@hackingandpaterson.co.uk EDINBURGH OFFICE 103 East London Street Edinburgh EH7 4BF 0131 523 1575 edinburgh@hackingandpaterson.co.uk Our hours of business are Monday to Friday 9am to 12.45pm & 2pm to 5pm for our Glasgow office and Monday to Friday 9am to 1pm & 2pm to 5pm for our Edinburgh office. © 2021 Hacking & Paterson Management Services Website by Portal Technologies | Cookie Policy | Privacy Notice | Contact Us