Advanced Our Software Managed IT Services Application Modernisation MyWorkplace News & Opinion Menu Search Home Cloud Software Current: PATCHS PATCHS Online GP Consultation PATCHS has been developed in collaboration with The University of Manchester and Spectra Analytics. It provides an all in one solution for patient triage, workflow management and integrated video, which makes it easier for GP practices to deliver online consultations and prioritise patients on clinical need. It provides a simple way for patients to contact their GP from their practice website or smartphone. Patients answer four simple free text questions using their own words – covering the details of their request and any ideas, concerns, and expectations they may have. RATED 4.5/5 BY PATIENTS FROM OVER 30K REVIEWS WAITING TIMES DOWN FROM 3 WEEKS TO 3 HOURS 75% OF REQUESTS DON'T REQUIRE FACE-TO-FACE, TELEPHONE OR VIDEO CONSULTATION Webinar: Advanced Best Practice Sharing Summit: Healthcare without boundaries – 1 July (10.00-13.00) Join this virtual event to hear from NHS leaders about how they are utilising healthcare technology to streamline their services and optimise care. On Demand Here Understanding your challenges with other online consultation systems CHALLENGES User interface design Poor design can make online consultation systems difficult to use for both patients and staff, which can cause low uptake. Practice capacity Practices can become overstretched by the number of patient requests they receive on a daily basis, which makes it difficult to effectively prioritise patients. Multiple systems GP practices often use multiple systems to reply to a patient and post consultation messages are not always available with other online consultation systems Functionality Other online consultation systems lack key functionality, such as image and document uploads, 2-way messaging, and video capability. Integration Poor integration between online consultation systems and clinical systems means consultation reports must be manually filed. How PATCHS can help you FEATURES & BENEFITS GP Practice Experience Patient Experience Research & Development / Artificial Intelligence Safety and Compliance GP Practice Experience PATCHS is an online consultation system that provides practices with the ability to manage incoming requests to the practice virtually. Ability to control patient request volume GP practices can manage their capacity for dealing with requests whilst remaining compliant. Upper limits of clinical and non-clinical requests can be added to stop practices becoming overwhelmed. Docman 10 & medical record integration Integration with Docman 10 allows for automatic patient registration checks, note filing and SNOMED coding. Federated working One-click federated working allows GP Practices and Primary Care Networks to set up virtual hubs/eHubs. Long Term condition management Long Term Condition questionnaires are available for regular patients reviews. Bulk and 2-way patient messaging using email or SMS Practice staff can quickly and easily communicate with patients via PATCHS messages can also be saved to the patient’s medical record. Explore our range of additional healthcare solutions Document Management DOCMAN 10 Managing incoming clinical correspondence, ensuring healthcare professionals have secure access to documents. Learn More Clinical Access DOCMAN SHARE Docman Share provides secure access to clinical documents, which are stored as part of a patient’s GP record. Learn More Clinical Decision Support ODYSSEY Enabling clinical and non-clinical staff to provide an effective clinical triage service, including accurate symptom assessment. Learn more Dedicated Support Team 24hr Customer Portal Regular Product Updates 97% Project Delivery Score Additional insights to help you transform RESOURCES Innovation in Primary Care The whitepaper has been authored by Dr Zahid Chauhan OBE and explores some of the remarkable innovation, which has taken place within primary care over the last 12 months. Read whitepaper Whitepaper The impact of PATCHS online We spoke to Dr Ben Brown of Langworthy Medical Practice about its adoption of PATCHS, the online consultation tool that is backed by Advanced. Read blog Blog PATCHS: Digital First Primary Care Total Online Consultation Solution Brochure Read brochure PATCHS demonstration video Video Watch video The potential of PATCHS in your practice Webinar View webinar Navigating the world of Online Consultation Blog Read blog News & Opinions BLOG // 28-10-2021 NHS Digital awards FHIR accreditation to Advanced’s Docman Connect soft… by Health and Care, Advanced Public Sector Heywood, Middleton and Rochdale CCG roll out online consulta… PATCHS will go live in 36 GP practices, following successful pilot in three GP practices. by Ric Thompson, Managing Director - Health & Care PRESS // 22-06-2021 AI online consultation system could slash GP waiting times f… PATCHS enables GP practices across England to conduct patient consultations entirely online, prioritise patients based on clinical need, and reduce th… by Ric Thompson, Managing Director - Health & Care PRESS // 10-05-2021 The Year 1 A.C. – After Coronavirus: The year in which healt… It’s a year since Covid-19 hit its first peak in the UK. People and businesses have had to navigate their way through three national lockdowns, each t… by Ric Thompson, Managing Director - Health & Care BLOG // 23-04-2021 Advanced About Us Careers Locations Support Contact Privacy TruePartner Modern Slavery Act statement Tax Strategy Code of Conduct Sitemap Cookie Preferences © Advanced. All rights reserved. Sales: 0330 343 8000 Switchboard: 0330 343 4000 Get in touch Contact Us Twitter LinkedIn