HOME ABOUT US CUSTOMERS NEWS CONTACT HOME ABOUT US HOW WE WORK OUR PORTFOLIO About us What sets us apart Our vision and values Our history Our team How we work Industry context Our portfolio Customer account management Risk and compliance culture Improving customer outcomes Arrow Global Engage Arrow Global has established relationships with clients throughout the consumer and commercial credit industry, leading to repeat business with a core group of creditors. With the acquisition of Capquest, on a combined basis we currently have £15.4 billion of assets under management, including £12.4 billion of purchased assets (at 30 June 2014 values), and have acquired accounts from over 60 creditor clients. We service portfolios in the UK and Portugal and Holland in mainland Europe. Our portfolio consists of a range of consumer and commercial credit, including credit card, personal loans, motor finance, utilities, retail, second liens and telecommunications. Post-purchase, we are committed to helping customers to settle their outstanding balances, with the aim of improving their credit ratings and enhancing their ability to gain access to credit in the future. © Legal information Terms & Conditions Privacy and cookies notice Debt sales Sitemap Arrow Global Limited is authorised and regulated by the Financial Conduct Authority (FCA) for accounts formed under the Consumer Credit Act 1974 (as amended). It is registered on the FCA Consumer Credit Register under registration number 578436.

HOME ABOUT US CUSTOMERS NEWS CONTACT HOME ABOUT US OUR VISION AND VALUES About us What sets us apart Our vision and values Our history Our team How we work Arrow Global Engage Our vision is to be Europe's leading purchaser and manager of debt. We aim to establish Arrow Global as the most respected, responsible, and innovative debt purchaser, leading the market in compliance, risk management and treating customers fairly. Our sophisticated data and analytical capabilities, along with the Capquest collections platform, help to drive performance whilst meeting the needs of both creditors and customers. Business Values: Respect - Treating people as we would wish to be treated. Always acting responsibly. Integrity - Always being open and honest. Doing the right thing. Transparency - Being absolutely clear. Making the complex simple. Being straightforward. Energy - Pro-active, nimble and responsive. Never being complacent. Innovation - Having inquiring minds. Thinking laterally. Being resourceful. Challenging the status quo. Our sophisticated data and analytical capabilities help to drive performance whilst meeting the needs of both creditors and customers. © Legal information Terms & Conditions Privacy and cookies notice Debt sales Sitemap Arrow Global Limited is authorised and regulated by the Financial Conduct Authority (FCA) for accounts formed under the Consumer Credit Act 1974 (as amended). It is registered on the FCA Consumer Credit Register under registration number 578436.