Contacts | Press area | Work with us You are in: Services »Continuity The strategic importance of some corporate IT functions requires the existence of a Disaster Recovery plan, which allows, in the face of a "disaster", their recovery in predetermined times and methods. Following an accurate analysis, the Project DR service defines RTO (Recovery Time Objective - restart times) and RPO (Recovery Point Objective - data update levels), which constitute the SLAs for which they are designed, documented and the behavioral and technical procedures to be included in the Disaster Recovery Plan are tested. Project Informatica can provide the necessary resources and / or coordinate their acquisition. Project is able to maintain and send to your company the complete inventory and management of all the devices that will be included in the service as well as the management of assets, in order to completely relieve your administrative department of your company. With the NOC service you always have your equipment under control: servers, firewalls, printers, applications, gateways, routers, switches. Through automated and manned surveillance, Project staff anticipates and avoids the occurrence of potential serious events. The Remote Backup service, thanks to the relocation, protects the data from any disaster situations in the main site and can provide the basis from which to restore the services in a Disaster Recovery plan. The technologies used are oriented towards the optimization of geographic lines, typically deduplication and compression mechanisms, which allow the service to protect even large amounts of data. High quality support that allows you to maximize the continuity of operation and productivity of the systems. The service has been designed to respond in a timely manner to a difficult situation. Support is accessible via a dedicated telephone line, fax support request, dedicated emails managed by the support team and dedicated web pages. Manutenzione hardware su PC, stampanti, server, apparati di rete e appliances di sicurezza. Servizi di garanzia per conto dei principali hardware vendor. Erogazione diretta, per conto dei principali vendor, di assistenza tecnica e di garanzia. Possibilità di estensioni di garanzia. Assistenza remota dell'infrastruttura della tua azienda. Il servizio ti permette di effettuare una richiesta di assistenza da remoto veloce ed immediata per qualsiasi problema legato alla tua tua infrastruttura. Potrai così ridurre il tempo dedicato alla risoluzione di problematiche anche complesse. © 2011 - Project Informatica srl Registered office - Via C. Cattaneo 6 - 24040 STEZZANO (Bergamo) - Tel. 035.2050301 - Fax 035.4540293 VAT number 02006010165 - CF 02006010165 - Share capital € 67.600,00 fully paid-up WEEE nr. IT12110000007747 Reg. Bergamo Companies 02006010165 - REA n. 254594