Home Customer Service Commissioners Public Info & News Active Bids Minutes Employment Contact Us search CPW Utilities Water Natural Gas Electric Utility Rates Know What's Below Call Before You Dig! Social Media Follow us on Facebook Welcome to the Commissioners of Public Works in Greenwood, SC! Our mission is to provide clean water, efficient burning natural gas, and dependable electric service to the businesses and citizens of Greenwood at the lowest possible cost. Announcements NEW PAYMENT KIOSK Greenwood CPW is installing a payment kiosk to provide convenient payment solutions for our customers 24/7. The payment kiosk is a bilingual self-service payment option that provides customers with an easy solution to check their account balance and make contactless, in-person bill payments using cash, check, credit card or money order. The kiosk will also issue a receipt of payment so customers can feel confident their transaction was successful. The payment kiosk will be located in the drive thru and will replace the night drop box. Installation is anticipated for December 2021. You can visit the link below to check out a generic video tutorial. https://youtu.be/If_1afg4hpY Please check back for updates and contact our office for with any questions. ______________________________________________________________ CPW offices will be closed November 25th & 26th in observance of Thanksgiving Day. ________________________________________ The next CPW bid opening/meeting: The next board meeting of the Commissioners of Public Works will be December 9, 2021 at 10:00 am. Looking for more information on your sewer bill? Please visit Greenwood Metro SC Stay Plus Program June 2021 CPW Customers, SC Stay Plus, a rent and utility assistance program for South Carolina renters impacted by COVID-19 is now accepting applications. Eligible applicants may receive up to 12 months assistance with back rent and/or utility payments dating back to March 13, 2020. Renters and landlords should click here to visit the SC Stay Plus website or call the call center at 803.336.3420 for more information. We are anticipating high demand for these funds due to the urgent needs of residents. Completing an application as soon as possible may speed up processing time. To qualify, renters must have experienced one of the following life events since March 13, 2020: Qualified for unemployment or have experienced a reduction in household income, incurred significant costs, or have experienced a financial hardship due to COVID-19; Demonstrates risk of experiencing homelessness or housing instability, or; Has a household income at or below 80% of Area Media Income Additionally, applicants will need to provide the following documentation to complete their application: Pictures or scans of a photo identification A copy of some sort of rental agreement or proof of rent payments A 2020 Federal Tax Return Proof of financial hardship (e.g., unemployment benefits, unemployment letter, business closure, etc.) Proof of risk of housing loss or experiencing homelessness (e.g., eviction notice or past due utilities) If an applicant does not have any of the documents available, they should not hesitate to apply to the program. The SC Stay Plus call center is ready to assist where possible. Please note: residents in 39 counties are eligible for the SC Stay Plus program. The following seven counties are providing their own rental assistance programs: Anderson, Berkeley, Charleston, Greenville, Horry, Richland, and Spartanburg – click here for more information on these resources. Keep in mind, if you have previously applied for assistance through SC Stay in February 2021, they cannot request support from both programs for the same period of back rent. However, they can request assistance for different months. If you have questions about the SC Stay Plus program, or know someone who needs assistance with the application, please call the call center at 803.336.3640 or toll free 800.476.0412. Click HERE for additional Program Details MAIN OFFICE LOBBY OPENED! After a year of being closed, Greenwood CPW is now welcoming customers back into our Main Office Lobby! Please note that we are requiring face coverings while inside our facilities. Our drive-thru will also remain open for the convenience of our customers. We are also excited to announce the renovation of our customer service lobby. Customers can now enjoy a more spacious waiting area, and a more streamlined experience. #WeAreOpen #openforbusiness #YourNeighborsWorkingForYou NOTIFICATION OF NEW FEES EFFECTIVE JANUARY 1, 2021 The CPW Commissioners have approved the following fee changes. Convenience Fees: In an effort to continue offering the various convenient payment options to our customers, CPW will need to assess a convenience fee to offset some of the credit card and processing fees incurred from these offerings. Effective January 1, 2021 CPW will be charging a 2.25% convenience fee on the total payment amount when making a payment with a credit/debit card either online or over the phone (IVR or text to pay). For Electronic Check payments through our online portal, a $2.00 convenience fee will be added to the payment. You will not be charged a fee if paying using bank draft, your bank’s bill pay system or paying in the CPW Office or Drive Thru. Hydrant Fees: A monthly hydrant fee has been charged to outside city customers to help cover the cost of maintaining the fire hydrants for years. In order to continue to maintain the hydrants, this fee will be charged to inside city customers as well effective January 1, 2021. The following table details the amount based on the size of your meter. Meter Size Fire Hydrant 3/4" $ 1.50 1" $ 3.75 1 1/2" $ 7.50 2" $ 12.00 3" $ 24.00 4" $ 37.50 6" $ 75.00 8" $120.00 10" $187.50 Other Affiliations Click Here to View Links Emergencies & Odors Call (864) 942-8100 Toll Free: (877) 662-3360 Available 24/7 Online Bill Pay Customer Portal/Online Bill Pay Register for online payments (instructions) Greenwood CPW - 121 W. Court Ave. - Greenwood, SC 29646-2748 - 864.942.8100 - 1.877.662.3360