Submit a request Sign in GROUP ALBUMS ★ How do I delete a group album? ★ How do I create a new group album (after initially joining someone else's)? ★ How do I change the cover photo of a group album? How do I delete a group album? Is there a way to block other members from changing the cover photo of a group album I created? How do I change the name of a group album? See all 11 articles POSTING PHOTOS, VIDEOS, & NOTES ★ How can I edit posts? ★ Can I create sub-groups/folders/tags within my group album? ★ How can I delete photos in the group album after I add them? ★ Can I un-delete a post? What happens if I delete photos from my phone after uploading them? Is what I post public? See all 19 articles INVITES ★ How do I invite someone to join a group album? ★ Is there a limit to group size? ★ How do I delete a member from one of my group albums? How can I invite a large group of people? (i.e. for a wedding or event) How do I accept requests to join a group album I created? Where do I enter the Album Code to join a space in the newly updated app (2.0)? See all 8 articles GENERAL If this is a private service, why do you have Facebook login? Does the app work internationally? How does the app work? How are my photos kept safe? Can I view my photos and posts on the web? How much does the app cost? See all 8 articles ACCOUNT ★ I'm not seeing all or any of my groups anymore ★ How do I merge two accounts? How do I change the primary email address associated with my account? How do I reset my password? How do I change my username on my account? How do I change my profile picture? See all 7 articles SETTINGS ★ How do I change permissions (block posting, inviting) for the album? Can I prevent members from downloading posted photos? Can I prevent non-admin members from posting comments? How do I change what I'm getting alerts and email notifications about? I accidently denied access to my Camera Roll on my iPhone / iPad. How do I fix this? I accidentally denied the app access to the contacts on my iPhone / iPad. How do I fix this? HOMEROOM How do I leave the class from this year and create a new one? TRIPCAST Why aren't my photos appearing on my trip map? Powered by Zendesk