PRIVACY & COOKIE POLICY 2Excel Aviation Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers, passengers, job applicants and website visitors/users and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law. The website referred to in this privacy policy is https://www.2Excelaviation.com and served by 2Excel Ltd. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the customers, passengers, job applicants, users, the website and website owners. Furthermore the way we and this website processes, stores and protects user data and information will also be detailed within this policy. What is personal data? Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an indentifier’. The Personal data that we use is set out in this Privacy Policy. Your Rights As a data subject, you have the following rights under the Data Protection Legislation, which this Policy and our use of personal data have been designed to uphold: The right to be informed about our collection and use of personal data; The right of access to the personal data we hold about you The right to rectification if any personal data we hold about you is inaccurate or incomplete The right to be forgotten – i.e. the right to ask us to delete any personal data We hold about you The right to restrict (i.e. prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to us using your personal data for particular purposes; and Rights with respect to automated decision making and profiling. If you would like to talk to us about any of your right and/or exercise your rights under the Data Protection Legislation, please contact us: info@2excel.uk If you have any cause for complaint about our use of your personal data, please contact us and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. Contact & Communication Users contacting us do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Legislation. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. 2Excel use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing and delivery of goods. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law. Customers/Passengers If you have or are due to fly with 2Excel Aviation, or are purchasing a flight on behalf of somebody else you are known as a customer and/or passenger. We may collect some or all of the following personal data about you which may vary according to your relationship with us: Name, Date of Birth, Gender, Address, Email Address, Telephone Number, Health Information, Weight, Height, Payment Information, Next of Kin Details, photographs and video footage. This data will be used for some or all of the following: Supplying our products and services to you Processing regulatory and safety passenger information about you Personalising and tailoring our products and services for you Communicating with you. This may include responding to enquiries, emails or calls from you. If you are travelling within the UK, your data will only be stored in the UK in a way that is fully compliant under the Data Protection Legislation. If you are travelling within the EEA, we may transfer your personal data to the EEA. This means that your personal data will be fully protected under the EU General Data Protection Regulations (GDPR) or to equivalent standards by law. If you are travelling outside of the UK, we may have to transfer some or all of your personal data outside of the UK in order to process regulatory and safety passenger information about you. These are known as “third countries”. If this is within the EEA, your data will be fully protected under the EU General Data Protection Regulations (GDPR) or to equivalent standards by law. For any other country, they may not have data protection laws that are as strong as those in the UK and/or the EEA. Information is transferred via our Flight Operations software which will send information encrypted in order to additionally safeguard your data. Job Applicants If you use our website to apply for a job or submit a CV, or send an application or CV to us directly by email, you are known as a job applicant. We may collect some or all of the following personal data about you which may vary according to your relationship with us: Name, Date of Birth, Gender, Address, Email Address, Telephone Number, Health Information, Next of Kin Details, photographs. This data will be used for some or all of the following: Processing your application Providing statistical analysis of job applicants – all data will be anonymised Communicating with you. This may include responding to enquiries, emails or calls from you. What else will we do with your data? Other than processes declared above we will not share any of your personal data with any third parties for any purposes unless in some limited circumstances where we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. With your permission, we may also use your personal data for marketing purposes and supplying you with information in the future, if you have opted-in. You may unsubscribe at any time by emailing info@2excel.uk We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. If you want to access your personal data or know what personal data we have about you, you can request a copy of it via a “subject access request” in writing to info@2excel.uk and we will respond in line with the requirements of the Data Protection Legislation. There is not normally any charge for a subject access request unless your request is manifestly unfounded or excessive where a fee may be charged to cover our administrative costs in responding. The Website This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy. Cookie Policy This website may use cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet. Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf. Opt Out In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience. http://tools.google.com/dlpage/gaoptout?hl=None For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience. http://www.google.com/analytics/learn/privacy.html Disabling Cookies If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1). External Links Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.) The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. Social Media Platforms Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Shortened Links in Social Media This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links. Changes to Our Privacy Policy We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. Resources & Further Information Data Protection Act 2018 EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) Privacy and Electronic Communications Regulations 2003 – The Guide 10 February 2021 Edited & customised by: 2Excel Aviation Ltd. Company Registration Number 05391365 (England and Wales). Registered office address: The Tiger House, Sywell Aerodrome, Northamptonshire, NN6 OBN Working with Headquarters 2Excel Aviation Limited Registered Address: The Tiger House, Sywell Aerodrome, Northamptonshire, NN6 0BN, United Kingdom Follow us Get in touch Tel: +44 (0)1604 671 309 E-mail: info@2excel.uk © 2021 2Excel Aviation Limited Privacy & Cookie Policy