Report Outages: 256-552-1400 More ways to report HERE Home About DU Residential Commercial Resource Center News Electricity Natural Gas Water Wastewater We connect the River City! For more than 80 years, Decatur Utilities (DU) has provided reliable utility service to the greater Decatur, Alabama area. Today, DU provides electricity, natural gas, water and wastewater services to more than 30,000 customers. DU is dedicated to delivering quality services at some of the lowest rates in the Tennessee Valley. In fact, our combined utility bill for all four services is the lowest in the State of Alabama among all municipalities. Our employees are also active in volunteer service projects and love to "give back" to our community through efforts like the annual Dragon Boat Race, United Way, Breast Cancer Awareness Month and other great causes throughout the year. No fees on credit card payments! Use this safe, no-contact payment method at no additional cost! OUR MISSION: To provide safe, reliable utility services at the lowest possible rate and meet the needs of our customers and employees. OUR VISION: To be the supplier of choice for customers across all rate classes. Slow Drains? Call DU at 256-552-1400 before you call a plumber! More info. Garbage questions: 256-341-4740 or here Online Bill Payment Access Your Account How-to Videos Outage Center Start/Stop Service Schedule Appointment Careers at DU Purchasing How to Use Kiosk Behind the Meter: NOTIFY DU: Report street repair issues here or call 256-552-1446 Sign up for SmartHub by 12/31 and win a VISA gift card! Details Register Generator FY2020 Annual Report Recycling questions: 256-341-4770 or here LATEST NEWS More interviews here. Gas Leak Survey Starts 10/4 32 0 Post not marked as liked WWTP honored for safety, operations 107 0 1 like. Post not marked as liked 1 Sewer rehab underway 49 0 Post not marked as liked 1002 Central Parkway SW PO Box 2232 (35609) Decatur, AL 35601 © 2019 Decatur Utilities Employee Page Donate Now!