× For You For Business More Login/Home Frequently Asked Questions Financials can be confusing, but we’re here to help! Browse through our FAQs for information on topics like opening an account, credit cards, and loans; to name a few. Can’t find what you’re looking for here? We’re only a phone call away! Contact us during regular business hours and we’d be happy to answer all of your questions. Visit our contact us page for ways to get in touch. Account Aggregation – See all your accounts in one place Account Opening ATMs Branch Offices Canadian Funds Checking Community Giving Credit Cards Debit Cards Why was my debit card declined? How do I get a new or replacement debit card? What if my card is lost/stolen? If you believe your debit card is lost or stolen, or notice suspicious activity, please call the appropriate number: During business hours: (800) 660-3258 After business hours within the US: (800) 528-2273. After business hours outside the US (collect call): (727) 299-2449 How do I activate my card? Where can I find information on personal identification numbers (PINs)? What should I do when traveling? What makes a chip card more secure? Direct Deposit Home Loans Mobile App Medallion Signature Guarantee Requirements Online Banking REACH (Reward Education and Choose Homeownership) Routing Number Share Certificates Student Loans Vehicle Loans Wire Transfers Go Mobile & get going Download Your App Today! Contact Us: Toll Free: (800) 660-3258 Main Line: (802) 657-6847 Lost Cards (after hours) Debit cards within the US: (800) 528-2273 Debit cards outside the US (collect): (727) 299-2449 Credit cards: (800) 234-5354 Routing# 211691004 PO Box 64709 Burlington, VT 05406 NMLS# 415758 service@northcountry.org Site Map Privacy Policy Security Contact Us Locations Sign up for eNews: This website uses cookies This website uses cookies to optimize your user experience. To learn more, see our Disclosures Page. Accept

× For You For Business More Login/Home Debit Cards Use your debit card to have purchases deducted securely and conveniently from your checking account. You can also use it at ATMs around the world. Our Contact Center can order a debit card for you. If you prefer, stop by any branch to have one issued on the spot. Mobile Payments Debit Card Activation Report as Lost/Stolen PIN Changes Card Security Travel Alerts What would you like to do today? Order Foreign Currency Helpful Information ATM/Branch Locations Contact Us Rates Disclosures Go Mobile & get going Download Your App Today! Contact Us: Toll Free: (800) 660-3258 Main Line: (802) 657-6847 Lost Cards (after hours) Debit cards within the US: (800) 528-2273 Debit cards outside the US (collect): (727) 299-2449 Credit cards: (800) 234-5354 Routing# 211691004 PO Box 64709 Burlington, VT 05406 NMLS# 415758 service@northcountry.org Site Map Privacy Policy Security Contact Us Locations Sign up for eNews: This website uses cookies This website uses cookies to optimize your user experience. To learn more, see our Disclosures Page. Accept