Sewer Emergencies/After Hours: (510) 222-6700 EnglishEspañol Go to... ABOUT US CULTURE. CLIMATE. COMMUNITY. At West County Wastewater (WCW), we understand the significance of protecting the health of our community and the environment, today and for generations to come. We work around the clock to safely and responsibly collect, treat and dispose of wastewater, keeping our neighborhoods and our natural surroundings safe and setting the stage for a sustainable future. WCW serves approximately 34,000 residences and 2,450 commercial and industrial businesses, with a total population of nearly 100,000. Founded in 1921, today we are transforming our organization and shaping the future of the regional wastewater industry with a team that is dedicated to innovation, progress, collaboration, service and eco-friendly practices. To us, community and environmental stewardship is more than providing wastewater services ­­– it is working together to encourage and employ healthy industry and environmental practices that will benefit the region, our communities and our ecosystem for years ahead. VISION Create a holistic plan for environmental stewardship through efficient wastewater management, extensive community engagement, inspirational leadership and integrated partnerships. VIEW OUR PLAN FOR THE FUTURE MISSION Protect public health through safe, responsible wastewater collection and treatment, recovering the water for reuse and promoting environmental stewardship for our community. CORE VALUES Service: Delivering value with humility, agility and reliability Trust: Starts with truth and ends with truth Collaboration: More than the sum of our parts Leadership: Be an example that inspires others Accountability: If it is to be, it’s up to me Sustainability: Securing what we have for what will be SERVICE & STEWARDSHIP WCW is committed to providing reliable, high-quality service while acting as a steward for the community and the environment. QUALITY Lab test more than 600 samples a year to ensure treated water is safe for discharge. RELIABILITY Maintain and improve pipes and buildings to keep operations running smoothly. PRESERVATION Provide treated water for industrial reuse, which saves valuable drinking water and preserves the local water supply. SERVICE Respond 24 hours a day with on-call field staff available for emergencies. SUSTAINABILITY Supply one-third of WCW’s energy needs using solar power panels located on WCW property. COLLABORATION Partner locally and regionally to maintain sewer systems, encourage best practices and protect the environment. SERVICE AREA WCW serves the City of San Pablo, Tara Hills, Richmond (northern subdivisions), East Richmond Heights, the City of Pinole (designated sectors), El Sobrante, Rollingwood, Bayview and parts of the unincorporated county. RESPONSIBLE WASTEWATER MANAGEMENT WCW owns, operates, and maintains a wastewater collection system with 249 miles of gravity sewer pipelines, 17 lift stations, 6 miles of pressure force mains, and a Water Quality and Resource Recovery Plant with a capacity of 12.5 million gallons per day (mgd), average dry weather flow. Responsible wastewater collection, treatment and disposal prevents the spread of disease, keeping our neighborhoods healthy and stopping raw sewage from entering the environment, including the San Francisco Bay. The WCW team keeps sewage flowing away from homes and businesses by maintaining and monitoring the system and providing emergency response to overflows within our service area. WCW’s collection and treatment process meets all state and federal regulations. We regularly perform tests to ensure viruses, bacteria and other contaminants are not present in treated wastewater discharge. Our Water Quality and Resource Recovery Plant has won the National Association of Clean Water Agencies Peak Performance Award for 21 years in a row and the corresponding Platinum 17 Award – a testament to our dedication to protecting local waters and the environment. In addition, we send the majority of our treated wastewater to be used as recycled water for industrial purposes such as heating and cooling buildings, saving valuable drinking water for local residents. HISTORY 1921 West County Wastewater District formed to serve 15,000 residents in San Pablo and North Richmond. 24-inch outfall to Castro Creek 1955 Constructed a 6 million gallon-per-day (mgd) primary treatment plant CALIFORNIA SPECIAL DISTRICT West County Wastewater is a California Special District. Special districts are local service agencies that provide vital services such as water, wastewater and public safety that enhance our communities. Special districts are governed by locally elected or appointed boards, and promote local accountability, sustainability, specialized solutions and infrastructure. CSDA DISTRICTS MAKE THE DIFFERENCE CSDA MAPPING PROGRAM CURRENT PROJECTS As part of our promise to ensure reliable service, the WCW team assesses, maintains, improves and constructs the buildings, systems and sewer lines that collect, treat and dispose of wastewater. This includes maintenance and improvements at our Water Quality and Resource Recovery Plant, as well as sewer systems in the local community. READ OUR 5–YEAR CAPITAL IMPROVEMENT PLAN PROJECT BIDS & RFPS Lift Station Upgrades WCW is performing upgrades at various lift stations located throughout its service area. The improvements include civil, structural, electrical, pumps, instruments, and backup power at the Lakeside, McBryde, Park, Sobrante and Pinole lift stations. These upgrades will enhance reliability of service and provide more efficient transfer of wastewater. Priority Pipes Project Work is underway to fix 15,000 feet of sewers in the most deteriorated condition, with a focus on the North Richmond area. These repairs will increase safety and reliability of wastewater service. Sodium Bisulfite (SBS) Improvements This project will provide a new SBS Facility at the WCW Water Quality and Resource Recovery Plant. The project, a partnership with the City of Richmond, will replace aging and outdated infrastructure which is critical for permit compliance. The SBS facilities remove the chlorine from the wastewater before it is discharged, preventing environmental contamination and protecting our local ecosystems. ORDINANCES & CODES West County Wastewater operates under a variety of ordinances and codes including: Board of Directors meetings and procedures; personnel; solid waste collections; connections and fees; uniform plumbing code; sewage and discharge regulations; and an ordinance list. VIEW CODES AND ORDINANCES Phone: (510) 222-6700 | Fax: (510) 222-3277 Email: info@wcwd.org West County Wastewater – Main Office 2910 Hilltop Drive, Richmond, CA 94806 Water Quality & Resource Recovery Plant 2377 Garden Tract Road, Richmond, CA 94801 BUSINESS HOURS 8:00 a.m.-12:00 p.m.; 1:00 p.m.-5:00 p.m. SEWER EMERGENCIES (510) 222-6700 After Hours: (510) 222-6700, option 1 E-NEWSLETTER SIGN-UP Email (required) * Constant Contact Use. Please leave this field blank. Copyright 2021 West County Wastewater | All Rights Reserved Facebook Twitter Instagram Pinterest We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Do not sell my personal information. Cookie settings ACCEPT Go to Top