Donate Get Involved Careers Services > CKCATS > Reserve a Ride How to Reserve a Ride (800) 242-8225 or (270) 692-9313 General public passengers should call (800) 242-8225 or (270) 692-9313 to reserve a ride by 3 p.m. the day prior to departure. Rides may be scheduled up to 30 days in advance. When making a reservation, be prepared to provide the CKCATS dispatcher the following information: Name of Passenger(s) Social Security Number Date of Birth Date and Time of Travel Pick Up Address Destination Address Telephone Number Source of Payment Mobility or Special Needs Travel authorized through the Medicaid/Passport program must be pre-approved and scheduled through the transportation broker in your area. Residents in Breckinridge, Grayson, Larue, Marion and Nelson counties should contact the GRITS Brokerage at (844) 870-4646 to schedule service. Residents in Washington County should call the Blue Grass Ultra-Service Transit (BUS) Brokerage at (800) 456-6588) to schedule service. Reservations should be made at least three (3) days in advance. Passengers should request CKCATS to be the transportation provider. Travel to be paid by a social service program, private insurance company or other third-party payee requires an authorized person from the responsible organization/company contact CKCATS to confirm payment arrangements. MORE ABOUT CKCATS RULES AND POLICIES Things to Know: Children under age 13 must be accompanied by an adult. Passengers must provide exact fare. Drivers are not permitted to make change. Wheelchair lift equipment is available. Drivers are prohibited from entering passenger’s homes, but will escort the passenger from the main entrance door of the pick-up destination to the main entrance door of the drop-off destination. Portable Personal Oxygen Tanks Accommodated. CKCATS is not an emergency service vehicle. One Personal Care Attendant may ride at no charge. Additional PCA’s will pay $7 per person. Client must inform dispatcher of any accompanying PCAs when trip is scheduled. Service animals are permitted. Client must inform dispatcher of any accompanying service animals when trip is scheduled. Kentucky Relay Service/Disability Services The Kentucky Relay Service enables hearing impaired and deaf persons to conveniently communicate transportation needs to Central Kentucky Community Action Transportation Services by calling: TDD (800) 648-6056 Voice (800) 648-6057 Speech-to-Speech (888) 244-6111 Spanish (866) 557-5762 All CKCATS information on our website can be available upon request in an alternative format such as braille, larger font or other format by calling (800) 242-8225. Language assistance is available at no cost. 332 Hood Ave. Lebanon, KY 40033 (270) 692-2136 NEWSLETTER SIGNUP Individuals With Disabilities Non-Discrimination Policy Selecteer een taal▼ DONATE GET INVOLVED CAREERS