Home About Us Products and Services Online Banking Newsletters Press Releases Resource Center Contact Us Customer Privacy FRESNO MADERA FARM CREDIT PRIVACY POLICY Thank you for taking the time to visit our website and review our Privacy Policy. Commitment to Privacy At Fresno Madera Farm Credit (FMFC), we are committed to maintaining the confidentiality of financial and other non-public information about our customers and other users of our web sites. As a matter of corporate policy, we have implemented procedures, systems and controls at the Association designed to safeguard private information and prevent its disclosure to unauthorized parties. The privacy of our customers' confidential, personal and financial information is important to us. We do not sell or trade our customers' personal information to marketing companies or information brokers. Your privacy and the security of your personal information as our customer is vital to our continued ability to serve your ongoing credit needs. We will not collect personal information about you when you visit the Fresno Madera Farm Credit website unless you give us the information directly. Security of Personal Information We maintain strict security standards and procedures to help prevent unauthorized access to confidential information. We also incorporate physical and electronic safeguards and make every effort to protect the security of personal information. Our web site is hosted on secure servers. Any information collected by us is stored in private files behind a firewall designed to protect confidential information by denying unauthorized access by unauthorized users. We have policies and procedures in place to govern the proper handling of personal information and train our employees on their responsibility to protect confidential information. We may use third party suppliers and/or service providers to facilitate our services. We do not authorize these suppliers or service providers to retain, disclose or sell personal information to others. Information Collected and Stored Automatically When you visit our website, we automatically collect and store the following information about your Internet connection: The name of the Internet domain you used to access the Internet (for example, aol.com if you are connecting from an America Online account). The IP address of the web site from which you linked directly to our web site (an IP address is a number automatically assigned to your computer or firewall when you surf the Web). The date and time you accessed our site. The browser version used. The pages visited on this website. This information does not identify the visitor personally. FMFC’s web site utilizes cookies to ‘remember’ visitors when they return to the site. A cookie is a small amount of text sent from a web site to a visitor's computer while visiting the site. The cookie is stored on the visitor's hard drive. Information Collected and Stored Automatically continued Fresno Madera Farm Credit uses discreet information stored in cookies in order to provide a customized user experience. However, visitors can set their web browsers to prevent cookies from being sent. The Association may retain the content of email messages sent to the Association, along with the sender’s email address and our response. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone. Use of Personal Information That You Send to Us Fresno Madera Farm Credit limits the use and collection of all information that is necessary to maintain and administer financial services, provide high quality service, and offer new products and services that may be of benefit to you. We may collect personal information (your name, address, phone number and e-mail address) and additional information volunteered by you during the loan inquiry process to enable us to offer you the best products and services. Additionally, your e-mail address is collected when you submit e-mails to us. If for any reason you would like to be removed from our distribution list, please contact us at Fresno Madera Farm Credit, PO Box 13069, Fresno, CA 93794 or at info@fmfarmcredit.com . Legal Requirements Federal regulations may require us to disclose confidential information in certain situations. Such situations include requests from law enforcement agencies or criminal or civil legal proceedings. In addition, as required by federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify the identity of individuals and organizations with which we do business. Consequently, we reserve the right to disclose any information we deem necessary to comply with any applicable law, regulation, legal process or governmental request, including personally identifiable information. Security and Intrusion Detection For website security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic and server loads to identify unauthorized attempts to access, upload or change information, or otherwise cause damage. Unauthorized attempts to access, alter, or damage this site are strictly prohibited, and may be punishable under law. Protection of Children In accordance with the Children’s Protection Act, Fresno Madera Farm Credit does not intend to collect personally identifiable information from children under 13 years of age without permission from the child’s parent or guardian. If your child has submitted personal information and you would like to request that such information be removed, you may do so by contacting Fresno Madera Farm Credit at (559) 277-7000 or email us at info@fmfarmcredit.com . Links to Other Sites Links to third party web sites on this site are provided solely as a convenience to you. If you use these links, you will leave this site and our Privacy Policy is no longer in effect. FMFC does not endorse, sponsor, or otherwise have any control over the operation or the contents of third-party web sites accessed through this web site. FMFC is not responsible for, and assumes no liability associated with, the practices employed by third-party web site owners. Your browsing and interaction on any other web sites, including web sites which have a link on the FMFC web site, is subject to that third-party web site's own rules and policies. Please read over their rules and policies before proceeding. Effective Date The policy was last modified on March 27, 2012. We continue to monitor, review and update the privacy measures and technology that we have in place to protect your information. We may revise this policy periodically. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Your questions, comments or complaints about this policy may be directed to info@fmfarmcredit.com. Main Office: 4635 West Spruce, Fresno, CA 93722 (559) 277-7000 Located at the NW corner of Herndon & Blythe Privacy | Equal Credit Opportunity | Security | Federal Fair Lending | Child Protection Act Equal Opportunity Employer