Make a payment Jobs and careers My Account Listen and translate Menu ‌ Home Your Services Care and support Report abuse or neglect Coronavirus information and advice Visit our dedicated COVID-19 pages for help, support and information on Coronavirus. Report abuse or neglect Abuse and neglect is never ok. If you, or someone you know is being abused or neglected, it is important to tell someone. Stopping abuse or neglect is everyone's responsibility and anybody can raise a concern. Find out how to report a concern about a child or adult below. In an emergency or if you are worried that someone is in danger call the Police on 999. Children or young people During office hours call us on 0191 277 2500 Monday to Friday 8.45am to 5pm. You can discuss your concerns with someone who works with children and families such as, your health worker, social worker, school nurse or teacher. All schools have a teacher responsible for child protection. Or complete our online referral form . If you are a professional use the professional online referral form. Adults You can tell someone you trust or telephone Community Health and Social Care Direct on 0191 278 8377 Monday to Friday 8am to 5pm In an emergency always dial 999 Out of office hours for children and adults Outside of office hours and at weekends telephone 0191 278 7878 Related Pages Report abuse or neglect Newcastle Safeguarding Children Partnership Helping to protect children Next Report abuse or neglect If you would like to give us feedback on our website, please complete this short online form. Print Bookmark Share Most popular pages Make a payment Registering a birth Jobs and careers Pay your council tax Working for the City Council Grow your Business We're on social media Follow @NewcastleCC on Twitter Watch our videos on YouTube Like Newcastle City Council on Facebook Follow @LoveNewcastle on Instagram Find out how we use social media Press Office and News ReciteMe and Accessibility ©Newcastle City Council Privacy Notice Terms and conditions Contact Us Listen and translate