Home | Contacts | Site Map (495) 223-77-26 (495) 721-33-81 About company Catalog Service and solutions News and events Regional network Contacts Service solutions Rental solutions Rent terms Price list for rent Used machinery Electric forklift trucks Forklift trucks Warehouse equipment Spare parts Selection of spare parts Parts order Forklift tires Home >> Service and Solutions >> Service Solutions Print Write a letter Contacts OOO "Toyota Tsusho Technics" Russia , Moscow , Balaklavsky prospect, 26 (495) 223-77-26 (495) 721-33-81 Service solutions Our service differs from other companies in that. that we are an official dealer of TOYOTA, and therefore all the global requirements of TOYOTA for the provision of after-sales services, we fulfill in full. We work exclusively according to the TOYOTA method using special TOYOTA equipment. All our mechanics are trained by Japanese specialists and instructors from our company, who, in turn, have passed certification at TOYOTA training centers in Japan. Every year our mechanics are certified and confirm their category or raise it. Throughout the year, seminars and meetings with Japanese instructors are held, who inform about changes in the design of the loader, or conduct training on new models. It should be noted that we follow corporate standards in all matters related to loader service. The uniform of our mechanics, which is sewn and painted in color in accordance with TOYOTA requirements, was no exception. In our service area, we carry out pre-sale preparation work, as well as all types of work related to complex repairs and diagnostics. Pre-sale preparation is carried out by qualified personnel, whose task is to prepare the forklift for sale, as well as, if necessary, deliver the forklift to the customer, hand it over and instruct on the correct operation of the forklift. The service area mainly receives forklifts, the diagnostics and repair of which is impossible on the client's territory, due to the complexity of certain types of work. The service area is equipped with additional special equipment that allows you to perform work of any complexity. In particular, the diagnostics of electrical equipment and electronic systems of the loader is carried out using remote analyzers, and the performance check of individual components and assemblies can be carried out using a simulator. There are also special LED systems for checking the performance of electrical equipment. Repair and diagnostics of fuel equipment is carried out at diagnostic stands using original devices and equipment. Removal and installation of large-sized units and assemblies is carried out using a crane girder. Service and repair requests are processed by the service department experts. After contacting you, they clarify the information that is displayed in the application, as well as explain to you the possible methods of repair and maintenance, determine the time and cost of the repair, the method of payment for services, and send you a service workshop at a convenient time for you. And especially for this, we have provided mobile service workshops, equipped with all the necessary equipment and ready to go to your aid at any moment. The company's warehouse has a large assortment of spare parts and consumables for the entire range of supplied equipment (more than 2500 items). Also, a system of air delivery of spare parts has been organized (lead time up to 3 weeks). The TOYOTA company, no matter where in the world its branch is located, adheres to Japanese traditions, which means “Product quality and customer satisfaction first of all”! Privacy | Legal notice Copyright © 2011 Toyota Tsusho Tekhnika - official dealer. Moscow, Balaklavsky prospect, 26 +7 (495) 223-77-26 +7 (495) 721-33-81