PRIVATE POLICY NAP CAP PRIVACY POLICY Purchased items will be shipped within 7 business days of the order, although most will ship within 3 to 4. Please allow up to 7-10 business days for delivery to arrive. If you still have no received your purchase after 3 weeks please notify sales WHAT WE COLLECT We may collect the following information: • name • contact information including email address • demographic information such as postcode, preferences and interests • other information relevant to customer surveys and/or offers All collected customer information will be utilized to respond to requests/orders/returns as per request. We will NOT share your information with any third party outside of our company, other than as necessary to fulfill your request, e.g. to fulfill an order. For the exhaustive list of cookies we collect see the List of cookies we collect section. WHAT WE DO WITH THE INFORMATION WE GATHER We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • All collected customer information will be utilized to respond to requests/orders/returns as per request. • Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. WHAT WE COLLECT We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. HOW WE USE COOKIES A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. HOW WE USE COOKIES Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. HOW WE USE COOKIES You may choose to restrict the collection or use of your personal information in the following ways: • Unless advised otherwise, we may contact you in the future to tell you about specials, new products, or changes to this privacy policy. Upon initial contact from our company all clients will be given the opportunity to opt out of our emailing list. • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@napcap.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. SHOP NBA Premium Edition Collegiate Premium Edition Plush Edition Bowls & Mats Chew Toys Gift Card INFO Blog Contact Us About Shipping Policy Returns & Exchanges Terms Privacy Policy Don't see your college or team? NEWS & UPDATES Sign up to get the latest on sales, new releases and more… SOCIAL CONNECT © 2021 Nap Cap. All rights reserved. Product names & logos are Nap Cap trademarks. All other marks are trademarks of their owners. Nothing on this site may be copied without written permission. 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