Request a Quote 6044360212 Home About Us Services Products Testimonials Contact Us Virtual Network Operator (VNO) Comtel is a provider of managed telecom services and a reseller of network services from other telecommunications suppliers, but we do not own the telecommunication infrastructure. This would classify Comtel as a Virtual Network Operator VNO, providing the services to our customers without owning the underlying network. This allows us to maximize the efficiencies of the several Telco suppliers that Comtel has partnered with, such as Bell Canada, Shaw Communications, Navigata, Uniserve Communications and MTS/Allstream. This concept is extremely favorable to our customers as we can customize the solution based on location, requirements and cost, thereby delivering a more flexible solution utilizing several of our suppliers, in most cases. A fully virtual VNO does not have any technical facilities or technical support; whereas Comtel has the technical staff to take on the initial troubleshooting and potentially deal with the problem without having to contact the underlying supplier. Should we need to contact the underlying supplier, Comtel is placed as a priority due to the amount of business that we provide to our suppliers. This expedited service is then passed on to our valued customers who would benefit from this, as opposed to dealing directly with the underlying supplier for one component of the overall telecom solution. As a VNO we are also able to provide redundant solutions using two or more providers and bundling or bonding completely different technologies for both internet access and local lines. Combine this flexibility with the value added service, of included lifetime labour support and programming changes, which Comtel provides on our telephone equipment and you have a telecom solution unmatched in the industry. Testimonials Hasson & Wong I wanted to thank the team at Comtel for ensuring our transition to our new phone system went smoothly. This is the second phone system we have had installed by Comtel and they continue to be a great company to work with. Comtel has always been there when we needed them and have gone out of their way to ensure our needs are met quickly and efficiently. Thank you again for the great service. Christina Latest Features Mitel UC360 Collaboration Point Delivers Multimedia Collaboration to the Personal Office Meeting Space Have a Question? Name* Email* Question* Home About Us Services Products Testimonials Contact Us Comtel Integrated Technologies Inc Visit Us: #600-890 West Pender St., Vancouver, BC V6C 1J9 Tel: (604) 436-0212 - Fax: (604) 253-4984 - Sales: sales@comtelit.com - Service: service@comtelit.com © 2021 Comtel IT. All Rights Reserved. Website Design & Internet Marketing by Guaranteed SEO