Slamdot (865) 238-5600 Menu Can't find what you are looking for? Get in touch with our Support Team. ADVANCED How do I access phpMyAdmin? How do I add a user to an existing database? How do I change the password for a database user? How do I create a MySQL database? How do I create a new cron job? How do I create a self-signed certificate? How do I create a site backup? How do I create access hosts for a database? How do I delete a cron job? How do I delete a database? How do I delete a site backup? How do I delete a user from an existing database? How do I download a site backup to store on my computer? How do I export/download a database? How do I install a purchased SSL certificate? How do I manage my DNS information? How do I restart my FastCGI processes? How do I restore a site backup? How do I setup hotlink protection to prevent people from stealing my images? How do I setup my database with scripts? How do I use the server's shared certificate? How do I view a list of installed perl modules on the server? How do you support PHP5? What are the SSL certificate requirements? What are the types of DNS records? What is DNS? DEDICATED SERVERS How can I check to see if my server is under a DDoS attack? How do I configure network interfaces for full-duplex mode? How do I get Dovecot to start when the address is already in use? How do I increase the daily limit on emails that can be sent through my server? DOMAIN REGISTRATION How do I enable or disable transfer locking? How do I manage the contact information for a domain name? How do I modify my name servers? How do I register a domain name with Slamdot? How do I transfer a domain name to Slamdot? EMAIL How do I begin to troubleshoot the Outlook "Enter Network Password" issue? How do I change email account passwords? How do I change mailing list settings? How do I change my web mail password? How do I configure and use IMAP with Slamdot? How do I create a mailing list? How do I create an email account? How do I create an email filter? How do I create and edit autoresponders? How do I create and edit email forwarders? How do I create and edit vacation messages? How do I delete an email account? How do I delete an email filter? How do I find my email settings? How do I Fix "Invalid Credentials or Web Login Requires (Failure)" Error for Google Apps When Using IMAP? How do I manage spam and my spam settings? How do I set a catch-all email address? How do I setup SMTP Authentication for use with my Slamdot hosting account? How do I subscribe/unsubscribe to a mailing list? How do I use web mail? What do the "Where Do You Want Spam To Go?" options mean in the spam settings? What is the difference between POP and IMAP when checking email? Why am I getting a "send message error" when trying to send outgoing email through SMTP? Why am I getting an "SMTP Error: No support for Delivery Status Notifications" error when sending email through Roundcube? Why are all my emails missing when I login to Webmail or using my IMAP client? FILES How do I access raw system logs? How do I access the File Browser? How do I change an authorized user's password for a protected folder? How do I change the realm name for a protected folder? How do I compress files and folders? How do I copy a file or folder elsewhere? How do I create a new folder? How do I create a new user for a protected folder? How do I create an FTP user account? How do I create an FTP user for a subdomain? How do I delete an authorized user for a protected folder? How do I delete an FTP user account? How do I delete files and folders? How do I edit file and folder permissions from within the control panel? How do I empty the file browser clipboard? How do I enable anonymous FTP access? How do I manage protected folders? How do I move a file or folder? How do I navigate around the File Browser? How do I open or save a file? How do I password-protect a folder? How do I rename files and folders? How do I unprotect a folder? How do I update an FTP user account? How do I upload a file? GETTING STARTED How do I access my Slamdot account? How do I change my Slamdot account password? How do I change the contact name and email for a specific hosting plan? How do I get help? How do I sign out of my Slamdot account? How do I update my credit or debit card information? How do I view and edit my contact information? How do I view and edit my Slamdot login information? What are "websites," and how can I manage them? What is a plan nickname, and how do I change it? PLAN How do I cancel my account? How do I change my server password? How do I check disk usage and bandwidth? How do I find my server username? How do I view my plan resources? How much am I charged for any bandwidth overages? RUBY ON RAILS How do you support Ruby on Rails? What version of Ruby and Ruby on Rails are you using? Which gems are available on the server? Why am I getting a "Rails application failed to start properly" error? SCRIPTS How do I use CGI scripts? How do I use PHP scripts? What are the program paths for using scripts? UPLOADING TO YOUR SITE How do I upload a website created with iWeb '08? How do I upload a website created with iWeb '09? How do I upload files through my Slamdot account? How do I upload with FTP? What is my directory structure like? What should I name my home page? WEBSITE How do I access Installatron? How do I access Webalizer statistics? How do I create a subdomain? How do I create and remove domain pointers? How do I create custom error pages? How do I delete a subdomain? How do I install WordPress? How do I test/view my website at Slamdot before pointing the name servers? How do I upload files to my secure site? How do I upload to a subdomain? How do I use a site redirect to forward web traffic elsewhere? How do I view my general web statistics? WORDPRESS How do I add a blog post to my website through WordPress? How do I add a heading to my web page through WordPress? How do I add a new page to my website through WordPress? How do I add a paragraph to my web page through WordPress? How do I add a photo gallery to my web page or blog post through WordPress? How do I add hyperlinks (or "links") to my website through WordPress? How do I add individual images to my web page or blost post through WordPress? How do I change the order of pages and create sub-pages on my website through WordPress? How do I choose and setup a new WordPress username? How do I create a bulleted or numbered list through WordPress? How do I edit an existing page or blog post on my website through WordPress? How do I embed videos into my website through WordPress? How do I login to my WordPress website? How do I publish or save my web pages or blog posts on my website through WordPress? How do I upgrade my WordPress plugins? How do I upgrade my WordPress version? How do I upload PDFs and provide links to them on my website through WordPress? SERVICES Websites Hosting SEO Local Marketing Social Media COMPANY Slamdot Store SlamCamp Face-to-Face Franchise Partners SUPPORT FAQs Email Access & Setup Network Status Contact Login LEGAL Terms of Service Acceptable Use Policy Registration Agreement Maintenance Agreement Local Listing Agreement SEO Agreement Privacy Policy 2099 Thunderhead Road Suite 106 Knoxville, TN 37922 (865) 238-5600 © 2021 Slamdot, Inc.