Our Centres BMW MINI APPROVED USED OFFERS OWNERS BUSINESS MOTABILITY SCHEME PART EXCHANGE FINANCE EXPLORE BMW & MINI APPROVED BODYSHOP I WANT BMW BODYSHOP I WANT MINI BODYSHOP HAD AN ACCIDENT. CAN WE HELP? In the event of an accident, it's your legal right to choose where your car is repaired. Not your insurer. By choosing to take your vehicle to a BMW & MINI Approved Bodyshop, you can be sure that only Genuine BMW & MINI Parts and the latest BMW & MINI approved repair methods will be used to restore it to its former glory and Euro NCAP safety rating. By choosing a BMW & MINI Approved Bodyshop, you will benefit from BMW & MINI trained technicians using only BMW & MINI approved repair methods. Genuine BMW & MINI parts and a lifetime workmanship guarantee on all repairs. As you'd expect from Halliwell Jones, we take care of all the details, so that you can take care of yourself. Legally, you are entitled to request that your BMW is repaired by the people who know it best – such as a Halliwell Jones BMW Approved Bodyshop, at no extra cost to you. If your insurer states you must pay an increased excess for choosing Halliwell Jones to repair your vehicle, we recommend you advise your insurer: The purpose of my insurance is as far as possible, to put me back in the position I was in before the accident. When the insurance contract was arranged, a premium was charged for a BMW. The vehicle should be repaired by a BMW approved repairer, employing BMW trained technicians using genuine BMW parts, so that after the repair, I get a 100% BMW returned to me, and issued with a Lifetime workmanship guarantee. It is an unfair practice to financially penalise me for having my vehicle repaired by a BMW approved repairer. If they maintain the increased excess applies, I ask can it be treated as an official complaint, and I expect to promptly receive your Complaint Handling Procedure. If my complaint is not upheld, I will may refer the matter to: The Financial Ombudsman Service and mention that your practice may be in breach of The Consumer Rights Act 2015; The Financial Conduct Authority and state that you are not meeting my “demands and needs” and you may not be “treating customers fairly”. Get the latest offers, vehicle launches and more direct Sign up to our newsletter Halliwell Jones Limited, Halliwell Jones (Chester) Limited, Halliwell Jones (Warrington) Limited, Halliwell Jones (North Wales) Limited, Halliwell Jones (Wilmslow) Limited are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) permitted activities include acting as a credit broker not a lender for the purposes of financial promotions. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. Helpful links. Motability Scheme BMW Motability MINI Motability Used BMW Cars for Sale Used MINI Cars for Sale Latest BMW Offers Latest MINI Offers BMW Finance Explained MINI Finance Explained Customer help. Legal Information Motor Industry Code of Practice Data Protection Privacy Policy Anti-Slavery & Human Trafficking Statement Halliwell Jones Complaints Procedure Owner info. Car Servicing, MOT & Repairs BMW & MINI Parts and Accessories Book a BMW Recall BMW Servicing MINI Servicing Part Exchange Valuation About Halliwell Jones. Our Story Careers Get in touch with us News & Events BMW Locations MINI Locations Halliwell Jones © 2021. All Rights Reserved. Hand-crafted by brandtwelve