FR Claims Contact Us Due to the ongoing Covid-19 pandemic, you may experience a longer than normal response time when contacting our office as we manage staff shortages. We remain committed to upholding an exceptional level of service for all of our customers and apologize in advance for any delays. We want to assure our customers that we remain open for business, but have mobilized most of our staff to work from home. This means we are not open for walk-in customers. We kindly request that all customers call us during normal business hours or send an email to info@firstcanadian.ca. No matter what your inquiry, we’re here to help. Phone 780.467.9575 800.561.3242 Fax 780.467.4016 888.767.4016 If you have a specific question, feel free to send us an email. Specific Inquiries --- Claims Cancellations Administration Name Email Phone Subject Your Message This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Our Hours Monday – Thursday, 7:00 AM-6:00 PM MST Friday, 7:00 AM-5:00 PM MST Have a Complaint? Notice to policyholders and suppliers: First Canadian Financial Group has transferred its banking arrangements away from HSBC Bank Canada Inc. Should you be in possession of a cheque from any of First Canadian Insurance Corporation, Millennium Insurance Corporation, Data Gathering Service Inc., or Platinum Tire and Rim Protection Inc., that is drawn on an HSBC account, please contact our office at cheqverification@firstcanadian.ca with your details. Products Life Insurance Vehicle & RV Protection Group Benefits Contact 1.800.561.3242 Contact Us Claims Location First Canadian Financial Group 320 Sioux Rd Sherwood Park, AB T8A 3X6 2018 © First Canadian Financial Group. All Rights Reserved. Regulatory Disclosures | Privacy Policy | Legal Notice | Complaints | Contact Us