Careers Webcon ABOUT SERVICES RESOURCES CONTACT US TECHNOLOGY Taking Your Business To The Next Level EDI Electronic Invoicing For customers who use their back-office systems for inventory control, we offer electronic invoicing (EDI). In addition to receiving printed invoices, our EDI customers can download pricing and inventory directly into their systems. We also can accept payment via electronic funds transfer, if that is a choice you would consider. The result is hours saved each and every week. Below is a list of software providers we are compatible with. We always do everything we can to become compatible with a new provider. COMPATIBLE EDI PROVIDERS Ordering Devices CipherLab RS30 Customers can request a CipherLab RS30 order device for store use – this store-level device can do everything that the sales team device can, with the exception of writing credit requests and label printing. To learn more about this tool, please talk to your sales consultant. DEVICE ATTRIBUTES WEBCON Monitor Your Business Monitor business activity, create movement reports, place new orders and more with WEBCON. This handy tool is another value-added benefit provided to the customers of Doyles Sheehan. WEBCON SERVICES WEBCON Instructions InfoBate Improving Service Each salesperson has a Microsoft Surface Go, a tool that increases his or her production while improving timely service to retail clients. The sales team uses the Infobate software to keep each participating account updated on how it is performing within the WAM program. The app helps keep our customers in compliance; it also provides ideas that help stores achieve more rebate dollars. Retail Price Changes Weekly Bulletin At Doyles Sheehan we know it is crucial for you, our customer, to be notified in a timely manner when price changes happen. Retailers today cannot afford to lose margins and profits because they don’t know about price changes. With this in mind, Doyles Sheehan provides a Weekly Price Change Notice to all our participating retail customers. This weekly bulletin details any price increases or declines by item, including item description and item order number; it also specifies the retailer’s new cost for that item and the effective date of the change. For outlets on Doyles Sheehan’s retail label program, when the wholesale price change triggers a new retail price a new shelf label displaying that new retail price is automatically included with the Weekly Price Change Notice. Additional information about each new item includes the item’s order number and cost. No shelf labels will be generated for new items unless a request is made by the retailer or its sales representative. Once you’ve ordered the item, it becomes part of your store’s purchase history and any price change after that will automatically generate a new retail shelf label. For more information, please contact your salesperson or inquire here. Vendor Reporting Be in the Know Velocity and movement reports are available to our retail partners through two methods. As a retailer you can request, through our customer service department, reports detailing individual vendor product movement in your store or your chain of stores. You may also have that information sorted by category or individual product SKU. Time parameters can be standard or customized to suit your needs. The other, more efficient, method of accessing this valuable information is through a portal (WEBCON) located here on the Doyles Sheehan website. Webcon provides our retail partners with a menu-driven reporting system that produces up-to-date product movement information seven days a week, 24 hours a day. At your convenience, you can access specific product and category movement information to help you make those fact-based decisions that are so critical to your business. In order to access the Webcon, an account must be created by our customer service department or your salesperson. At Doyles Sheehan, we make every effort to be the best business partner you will ever have. For more information, please contact your salesperson or inquire here. Contact Us Idaho 651 W Dalton Ave. Coeur d’Alene ID 83815 (800) 772-7141 Montana 6681 Kestrel Dr. Missoula MT 59808 (800) 522-7248 Oregon 12402 SE Jennifer St Suite 160 Clackamas OR 97015-9056 (800) 208-7030 Business Hours *All locations are closed saturday and sunday Montana Office Monday – Friday 8 am – 4 pm Cash & Carry Monday – Friday 2pm – 4pm Idaho Office Monday -Thursday 8 am – 4 pm Friday 8 am – 1pm Cash & Carry Same as Office Oregon Office Monday – Friday 8 am – 4 pm Cash & Carry Same as Office SEND © 2019 Doyles Sheehan. All Rights Reserved.