Learn more cookie message ok ProProfs Chat Chat Sign Up Free Tour Pricing Solutions Downloads Integrations Resources Help Products Login Live Chat Software Chat software designed to get you more leads & happier customers Delight visitors with instant help Engage your customers proactively Close sales faster Access delightful reports & analytics 50+ Powerful integrations Chatbot for 24x7 Support Automation Get Started Free Get a Demo Previous Next Rated #1 Live Chat Software Previous Winner: Bronze Stevie, American Business Awards Leader: Best Customer Chat Software Awards, Crozdesk Winner:Top Customer Chat Software 2021 Winner: Great User Experience, FinancesOnline Next Delight Visitors With Instant Help Resolve issues faster using live chat support software Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Easily transfer chats Anticipate customer questions Answer faster with canned responses Add self-help articles 1.53 Engage Your Customers Proactively Make product announcements & send personalized greetings to encourage engagement with live chat software 5.07 Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Set chat invitation pop-up Set individual operator greetings Add announcements Give product tours Close Sales Faster Initiate conversations & identify new sales opportunities Install our online live chat solution to monitor visitors on key pages to personalize their journey with your brand. Configure chat routing rules in pre-chat form to automatically connect visitors to right departments. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software. Monitor visitors on key pages Set chat routing conditions Capture visitor details with pre-chat form Store leads in your favorite CRM 3.50 Chatbots for 24/7 Automation Easily build chatbots that grow leads & sales, book appointments & automate support Chatbot to Automate Support AI chatbot helps support operators 24x7 & reduces tickets by 35% Grow Sales & Leads Create human-like interactions that build experiences and convert. Build Chatbots In Minutes Make changes to the flow with absolutely no coding skills required. Watch: How ProProfs Can help you automate customer service Get Started - It's FreeGet a Demo Delightful Reports & Analytics Measure customer happiness, operator performance, & identify issues before they surface Track unlimited chat data with access to in-depth reports and analytics with our live chat customer service software. Using our customer service platform, admins can access the supervisor dashboard to monitor individual operator performance and customer ratings. Analyze summary reports to track total chats, rated chats, missed chats, response time and more. Integrate Google Analytics with live chat software to monitor leads goal data and website traffic. Access supervisor dashboard Monitor summary report Track customer ratings Check operator performance reports 1.34 50+ Powerful Integrations Connect ProProfs Chat software with your favorite apps & meet your customer service goals 0.48 ProProfs plays seamlessly with others. Sync our customer service platform with your favorite tools and platforms. With 50+ integrations, we help you add our free live chat software to famous eCommerce and CMS platforms to offer instant support. Create a support bundle with our native apps like ProProfs Knowledge Base, ProProfs Help Desk, ProProfs Survey Maker, and ProProfs Training Maker to improve customer service experience ten-folds. Create your support bundle Update email marketing contact list Add chat to your eCommerce platform Offer instant help at CMS platform Our Delighted Customers Here’s what clients think of ProProfs Chat Anything that helps us communicate better with our customers improves our revenue. Charlie Hueni, VP, Purchasing & Sales, HorseSaddleShop Read Full Story With live chat, our guests know that we are accessible and will take care of their needs. Carol Tiffany, Proprietor, Lazy Cloud Read Full Story With ProProfs Chat, we can communicate with overseas clients who cannot call us. Mitchell Bank Founder, MilitaryCruiseDeals Read Full Story Testimonials Everyone should give it a try! I love ProProfs user experience. The interface is easy to use yet packed with powerful settings. Professor Daniel Stein, Director of Technology Initiatives, Touro College Excellent Customer Service! ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast. Bill Wisell, Health Licensing Coordinator, Nebraska Department of Human and Health Services Get Started - It's FreeGet a Demo We believe software should make you happy. Our chat software is easy to use and backed by awesome support. Call us, chat with us, use our knowledge base or open a ticket and we'll get right back to you! We are making a difference for millions like you Awards & Press Winner: Best eLearning Software for Employee Training, Hermes Creative Awards Winner: Bronze Stevie, American Business Awards Winner: Great User Experience, FinancesOnline.com Winner: Gold, Brandon Hall Excellence Awards Winner: Best Corporate Training Software, MarCom Awards Ranked: Top 20 Health & Safety Training Companies, Training Industry Ranked: Top 20 Learning Management System (LMS) Products, 2020 by Crozdesk Top 11 Online Training Software for 2020 by Softwareworld Previous Next Sign Up for a 15-Day Free ProProfs Chat Trial! Start delivering support 24x7 & grow your sales by up to 200% Get Started Free Get a Demo Resources 11 Best Live Chat Software in 2021 20 Best WordPress Live Chat Plugins for 2021 15 Best Live Chat Apps for Shopify Store How to Grow Leads With Live Chat Software Benefits of MS Dynamics & Live Chat Integration How to Install Live Chat on a WordPress Website All Resources Solutions Live Chat for Customer Service Live Chat for Sales Live Chat for eCommerce Live Chat for Lead Generation Live Chat for WordPress Enterprise Live Chat All Solutions Comparison LiveChat Inc Alternatives Tawk.to Alternatives Intercom Alternatives Olark Alternatives Pure Chat Alternatives Zendesk Chat Alternatives Drift Alternatives All Comparison Quick Links Tour Pricing Integrations Downloads Blog Products Knowledge Base Help Desk Survey Maker Project Management Collaborate All Products Support (855)776-7763 Help Get a Demo Blog Press About Contact Trust GDPR Terms Privacy Accessibility Follow us on linkedIn Follow us on twitter Follow us on facebook Follow us on Youtube Sitemap Copyright © 2005 - 2021 ProProfs.com