BUSINESS MODEL We use our valuable resources to create long-term, sustainable value for all our stakeholders. Key resources and relationships Our resources are carefully selected and developed to create competitive advantage. DEEP CUSTOMER RELATIONSHIPS We work with our customers to understand their unique requirements in terms of the offer they require and how they wish to be served, making us the partner of choice across many channels to market. These long-term relationships bring high levels of repeat business and a customer intimacy that allows us to continuously improve the value we bring. STRATEGIC SUPPLIER PARTNERSHIPS We carefully supplement our internal capabilities with select specialisms through external collaborations, allowing us to deliver the best in innovation, quality and service to our customers in the most efficient way. LEADING BRANDS Our portfolio of complementary brands have market-leading positions predicated on the innovation, quality and service they deliver for our customers, as evidenced through their long heritage. In some cases, the reputation of our brands is so strong with the end-users that the brand name has become synonymous with the category name. GLOBAL FOOTPRINT Our global scale allows us to sustain and further develop a rich portfolio of products and technologies that support our customers’ needs, while having the presence and agility to respond quickly to the specifics of local markets. EXPERIENCED AND COMMITTED WORKFORCE We have a highly-skilled, dedicated workforce of c.4,130 personnel around the world, together creating unparalleled knowledge of engineered fenestration components and access solutions technologies and applications. Our people are at the heart of our ability to deliver innovation, quality and service to our customers. STRONG BALANCE SHEET Our portfolio attracts high margins due to its competitive advantages and a strong focus on margin expansion initiatives. Asset optimisation and disciplined management of capital investment drives significant cash generation. The resulting balance sheet strength and debt capacity creates a virtuous circle that will allow Tyman to make investments that drive further organic and acquisitive growth for years to come. Key activities Our competitive advantage allows us to undertake differentiated activities that address customer needs. DESIGN At the core of our capabilities is our ability to understand our customers’ and end users’ needs and translate these into innovative solutions that add genuine and relevant value to living and working spaces. This innovation is reflected in our extensive portfolio of standard products addressing all aspects of engineered fenestration components and access solutions for the construction industry. In addition, we will collaborate with customers on the development of new window and door designs, leveraging our deep product and application expertise to create bespoke hardware and sealing solutions that create true value for end-users. For window and door system designers, we offer our hardware system design capabilities and deliver drawings and bills of materials for both their standard solutions and bespoke projects. For commercial building and infrastructure projects, we work with architects and specifiers to help them select and design in the right access solutions, bringing custom sizing or other capabilities as required. In all cases, our leading-edge testing facilities and accreditations are a key component of ensuring that our products deliver the quality and durability that our customers expect of them, allowing our customers to assure their users of the same for their installed windows, doors and access solutions. Value created Together, our key resources, relationships and differentiated activities allow us to create value for our stakeholders. CUSTOMERS We deliver highly-engineered components that allow window and door manufacturers to differentiate in their marketplace with value-enhanced windows, doors and other forms of access solution. In addition, Tyman delivers industry-leading services to these customers ranging from design support to integrated supply of components into window fabrication processes. Our products are also designed to ensure ease of installation for contractors, and our short lead times and technical support allow our distributors to serve their customers in the best way. END-USERS Relative to their cost point, our products and solutions have a disproportionate impact on the comfort, sustainability, security, safety and aesthetics of residential homes and commercial buildings. EMPLOYEES Tyman invests in its people through employee training, career path development and continual improvement of working practices and conditions. PARTNERS Our strategic suppliers benefit from long term, fair partnerships with development of their business practices and capabilities. INVESTORS We strive to continually deliver increased shareholder value through a mix of both capital appreciation and dividend distributions, made possible through our growth in earnings and financial strength as we deliver on our strategy. SOCIETY Our products support making buildings more sustainable by enabling weather resistance, sound insulation, heat loss reduction and overall durability. Many products have a positive societal impact, through reducing community crime rates, enhancing safety and fire protection and meeting the needs of vulnerable groups. As a Group, we are also committed to minimising our impact on our environment through more deeply embedding sustainable practices in all our operations. TYMAN PLC 29 Queen Anne’s Gate London SW1H 9BU Tel: +44 (0) 20 7976 8000 LINKS Sustainability Data Table Modern Slavery Statement Gender Pay Gap Report SITE SERVICES Terms & conditions Privacy policy Cookie declaration Accessibility © 2021 Tyman plc. Site by Design Portfolio