Accessibility help Our offer Community Help My giffgaff Help SIM and number My SIM is broken My SIM is broken Not a problem. You can activate a new one and swap your number over easily anytime between 4.30am and 9.30pm. If you have an unactivated giffgaff SIM at hand and you have independent access to the email address currently registered to your account, log in and pop over to giffgaff.com/activate to activate that SIM. You'll be asked if you want to swap your current giffgaff number to the new SIM. Just follow the steps. There's no need to buy credit or another goodybag If you need a new SIM you can order one here, or buy one from a nearby shop. Any giffgaff SIM will do the job If your SIM is broken and you don't have independent access to your registered email address, you will not be able to receive the verification code. It will therefore not be possible to activate a standard SIM. In this case, you will need to Order a replacement SIM Related articles I need a different size SIM I lost my SIM. What should I do? Still need help? > Ask expert community helpers For general questions Most get a reply in 2 minutes Ask a question Or ask one of our helpful agents for an answer within 24 hours. giffgaff runs on the O2 network Copyright © 2020 giffgaff About us Accessibility Affiliates Jobs Mobile app Contact Us Terms and Conditions Privacy Policy Cookie Policy Modern Slavery Statement giffgaff Limited is authorised and regulated by the Financial Conduct Authority and is listed on the Financial Services Register. Firm Reference Number - 680957. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. Company Number - 04196996.

Log in Mobile number or member name Password Forgot your password? Forgot your member name? Remember my member name Log in Having problems? Get help Not a member yet? Create an account giffgaff runs on the O2 network Copyright © 2021 giffgaff