How to apply Open subnavigation For residents Open subnavigation Apartments Open subnavigation Services Open subnavigation Heka Open subnavigation Hima EN Choose language Heka homes are happy homes Search the site Search Services A defect notification Call us Submit a notice of moving in Order a statement for changing apartments Terminate your rental agreement Submit a notice of disruptive smoking Submit a notice of disturbance Apply for permission for a DIY renovation All services Exceptional customer service hours Regional Offices Heka eastern office Customer service: E-mail address asiakaspalvelu.ita@hekaoy.fi Customer service telephone number tel. 09 5767 3800 Heka north-eastern office Customer service: E-mail address asiakaspalvelu.koillinen@hekaoy.fi Customer service telephone number tel. 09 5767 3400 Heka south-eastern office Customer service: E-mail address asiakaspalvelu.kaakko@hekaoy.fi Customer service telephone number tel. 09 5767 3600 Heka southern office Customer service: E-mail address asiakaspalvelu.etela@hekaoy.fi Customer service telephone number tel. 09 5767 3200 Heka western office Customer service: E-mail address asiakaspalvelu.lansi@hekaoy.fi Customer service telephone number tel. 09 5767 3000 News 22.11.2021 Service outages on 1–6 December HEKA EASTERN OFFICE HEKA NORTH-EASTERN OFFICE HEKA SOUTH-EASTERN OFFICE HEKA SOUTHERN OFFICE HEKA WESTERN OFFICE HEKA 1.12.2021 Customers using direct payment or e-invoices – please update your payment agreement by 15 December 2021 HEKA EASTERN OFFICE HEKA NORTH-EASTERN OFFICE HEKA SOUTH-EASTERN OFFICE HEKA SOUTHERN OFFICE HEKA WESTERN OFFICE HOUSING 11.11.2021 Tenants, staff, sustainable building maintenance and housing and fair business activities at the heart of Heka’s responsibility – see our responsibility report HEKA 26.10.2021 From November onwards, customer service points will be open without an appointment 9–12 on Tuesdays – at other times by appointment only HEKA EASTERN OFFICE HEKA NORTH-EASTERN OFFICE HEKA SOUTH-EASTERN OFFICE HEKA SOUTHERN OFFICE HEKA WESTERN OFFICE HEKA More news Hima 21.9.2021 Suitably sized housing for various situations in life THE TIMES 2.6.2021 Renovation took the family to a new residential area - How moving to a replacement apartment works at Heka AT HOME More articles Apartments Locations Apply for an apartment Apartment Exchange Market New construction and renovation More about our apartments For residents Building rules of conduct Fire safety Household waste management Shared facilities More on living in a Heka apartment Applying for an apartment See all of our locations Apply for an apartment Apartment Exchange Market Apply for a change of apartments More on applying for an apartment Hima 1.12.2021 Heka solutions: How do I use the gas cooker in my home? AT HOME 1.12.2021 350 new apartments in 2022 NEWS FROM HEKA 1.12.2021 Safe and pleasant life at a senior centre in Myllypuro HEKA NEIGHBOURHOODS More articles Heka eastern office Customer service telephone number tel. 09 5767 3800 E-mail address asiakaspalvelu.ita@hekaoy.fi On-call service and more detailed contact information Heka north-eastern office Customer service telephone number tel. 09 5767 3400 E-mail address asiakaspalvelu.koillinen@hekaoy.fi On-call service and more detailed contact information Heka south-eastern office Customer service telephone number tel. 09 5767 3600 E-mail address asiakaspalvelu.kaakko@hekaoy.fi On-call service and more detailed contact information Heka southern office Customer service telephone number tel. 09 5767 3200 E-mail address asiakaspalvelu.etela@hekaoy.fi On-call service and more detailed contact information Heka western office Customer service telephone number tel. 09 5767 3000 E-mail address asiakaspalvelu.lansi@hekaoy.fi On-call service and more detailed contact information Helsinki City Housing Company Viipurinkatu 2 00510 Helsinki hekaoy@hekaoy.fi Accessibility Heka homes are happy homes