RATES BRANCHES/ATMS COVID-19 CONTACT ESPAÑOL LOGIN BOOK APPOINTMENT PERSONAL BUSINESS HOME LOANS RESOURCES ABOUT US BLOG Frequently-Asked Questions (FAQ) Information This guide covers the most frequently asked questions about our mobile and online banking systems. If your issue is not addressed here or if you need immediate assistance, please call Centris at 402-334-7000, select language, option 2 Account Inquiries, and option 3 Online Banking. Available Monday-Friday 8:30am- 6:00pm and Saturday 9:00am- 1:00pm. Download iPhone App Download Android App For the security of your online banking never give your username/password out to anyone. Do not share your codes with anyone. Centris recommends the use of a strong and unique user name. Your user name should have no part of your identifying information, ie: name, dob, etc., and should only be used at this financial institution. Centris recommends the use of passphrases (Call Centris 4 Help!) and strong passwords (C3n+r1$!) for the security of your online banking. FAQ I have an online banking login, but another person on my account does not. Can we share a login? How do I enroll in online banking? I received an error when enrolling into online banking, what do I do? Where can I find my user ID? What is a Secure Access Code (SAC) and why do I need one? I didn’t receive my Secure Access Code (SAC) in my email inbox. My login states I am locked out. What can I do to sign into my accounts? Can I log in using fingerprint, touch ID, or facial recognition? What if I forget my password. Can I unlock/reset my password myself? Do you have Apple Pay, Samsung Pay, or Google Pay? I’m receiving errors with Quicken or Quickbooks. How can I resolve this? I need to pull logs to submit to Centris and/or Intuit. How do I do this? Text Banking FAQ Click below to see commonly-used text banking commands: Text banking commands Centris Federal Credit Union 13120 Pierce Street Omaha, NE 68144 Phone: (402) 334-7000 Toll-Free: (800) 334-2328 Email: centris@centrisfcu.org Routing number: 304082876 Facebook Twitter LinkedIn Instagram Privacy Policy Social Media Policy Accessibility Careers Site Map © Copyright 2021 Centris Federal Credit Union. All rights reserved.