CITY UTILITIES POLICE FIRE LIBRARY PARKS & REC AIRPORT Open Search City of Winter Haven About Rates Conservation Contact Service Map Winter Haven Water Customer Service Start, Stop, or Move Services /UTILITIES/ABOUT/WINTER HAVEN WATER CUSTOMER SERVICESTART, STOP, OR MOVE SERVICES Moving to a New Residence? Are you new to Winter Haven or need to transfer services? To apply, click on the link below for the application. APPLICATION FLOW CHART Once you have completed the application, click on the submit tab, and it will prompt you to attach the required documents listed on the application. If you can not fill this out electronically, please print, sign and email the application along with required documentation. Winter Haven Water will run your information through a credit verification system to verify your identity. By signing this document, you authorize Winter Haven Water to pull this information. Your social security number is required to obtain this. Winter Haven Water is only verifying your identification, not your credit score. If we are unable to prove your identity through this system, you may still be required to submit proof of identification and your social security number. Prefer to complete this process in person? See below for our location information and hours of operation. Map For additional assistance on your move, here’s a list of Other Utilities and Services available in your area. Opening a Business or Have a Multi Unit Building? Are you opening a new business or transferring your business to a new location? To apply, fill out the application below and provide us with required documents listed on top of the application. APPLICATION FLOW CHART Then print, sign and send it to Engineering Services via Email or Fax to (863) 291-5211. Need a meter for Construction? Are you or your company building a new home or doing construction and need to have water and/ or sewer service connected? To apply, fill out the application below. APPLICATION Then print, sign and send the application along with your Tax I.D. and site plan for installation. NEED TO STOP YOUR SERVICES? STOP RESIDENTIAL SERVICES To Stop Commercial Utility Services: Submit, in writing, your request for termination of services. Email or fax the request on company letterhead to schedule termination. After services have been terminated, please allow up to thirty days for processing your final bill and refund if applicable. LOCATIONS Customer Service 551 Third St NW Winter Haven, Florida 33881 GET DIRECTIONS Contact Information Phone: (863) 291-5678 Fax: (863) 298-7870 Hours of Operation Monday, Tuesday, Wednesday & Thursday 7:30 a.m. - 5:30 p.m. Friday 7:30 a.m. - 5:00 p.m. STAFF Customer Service Winter Haven Water Account Services uafsdivision@mywinterhaven.com Amanda Wisham Customer Service Manager awisham@mywinterhaven.com Kyle Reeves Assistant Customer Service Manager kreeves@mywinterhaven.com Winter Haven Water Customer Service Start, Stop, or Move Services Other Local Services Want to GO GREEN? FAQs City of Winter Haven Community Residents Business Government Events News CITY UTILITIES POLICE FIRE LIBRARY PARKS & REC AIRPORT Facebook Twitter CITY HALL: 451 Third St. NWWinter Haven, FL TEL: (863) 291-5600 © 2021 City of Winter Haven, Florida. Accessibility / Email Disclaimer / Site Usage Policy Select Language العربية 简体中文 English Français Deutsch Kreyol ayisyen Italiano Português Español Svenska