Loading... UNDERSTAND MY BILL HOME CUSTOMER SERVICE ELECTRIC WATER SEWER FINANCE ABOUT EMPLOYMENT CONTACT US Budget Billing Budget Billing is a free service that makes balancing your budget easier by providing equal payments so you will know exactly how much you pay each month. How It Works Your payment is calculated on the average of the previous year’s utility charges multiplied by 1.10 (which accounts for any known increases in rates or supply costs). You pay 11 months of equal payments with a settle-up on the 12th month. If you have used more energy or water than you paid, we will bill you the difference. If you’ve paid for more than you’ve used, we will issue you a check. Your future budget billing plan will be adjusted accordingly. Your monthly bill will show your actual current charges, account balance, and your Budget Billing payment amount. You simply pay your Budget Billing amount each month. Eligibility You are a residential customer with 12 months of good payment history at the same location. Your account must have a zero balance prior to plan enrollment. Frequently Asked Questions Q. Can I skip a payment if I have a credit balance? A. No. You still have to make your monthly Budget Billing payment regardless of a credit balance. Q. What if I pay late or miss a payment? A. Budget Billing payments must be made by the due date to avoid being disconnected for non-payment and potentially being removed from Budget Billing. Your account will be subject to a 4% penalty, as applied to all other customer, if payment is not received by the due date. Q. Can I get payment assistance? A. No. Budget Billing is designed to help customers predetermine their monthly payment so you know how much to budget for each month. For more information on Budget Billing, call (864) 859-4013 and select option 3 or email our billing department at billing@easleyutilities.com. Automatic Draft Payment The Automatic Bank Draft program saves you time by doing the work of paying your monthly utility bill on time for you. It's free to sign up and you can elect to discontinue at any time. Once you enroll, your bank account or credit card is drafted for the amount of your monthly utility bill on the due date. You will continue to receive your bill each month which will indicate either "Auto Bank Draft" or "Auto Credit Card" in the Billing Summary. Enrollment is quick and easy (At this time, Automatic Draft Payment is unavailable online). Instructions for Automatic Draft Payment with a Checking or Savings Account: Step 1: Print out a copy of the Automatic Bank Draft Form Step 2: Complete the form and return it with a voided check (checking) or withdrawal slip (savings) to: Customer Service Easley Combined Utilities PO Box 619 Easley SC 29641 Instructions for Automatic Draft Payment with a credit card: Option 1: Call Easley Combined Utilities @ 864.859.4013 and select Option 3. A customer service representative will be glad to assist you over the phone. Option 2: Stop by our office located at 110 Peachtree St and a customer service representative will assist you. If you discontinue your service with Easley Combined Utilities, the final bill will be drafted unless you inform us otherwise. Payment Assistance There are times when due to financial constraints, a customer may be unable to pay for their utility bill. Pickens County has several non-profit organizations that offer emergency utility assistance should the need arise. Below are several organizations that provide this service. Please be aware that Easley Combined Utilities supports these organizations but has no affiliation with these organizations and has no bearing over decisions in regards to assistance with utility bills. Click on the links provided for more information about these organizations. SHARE – Sunbelt Human Advancement Resources 1725 E Main St Easley SC 29640 (864) 859-2989 UCM – United Christian Ministries 303 Dacusville Hwy Easley SC 29640 (864) 677-1134 The Salvation Army 102 Stewart Dr Easley SC 29640 (864) 855-6408 Quick Links Energy Resource Center Water Quality Report Annual Report Conservation Tips Report an Outage View Power Outages Energy Quiz Advertisement For Bids Commission Agendas 2021 Agendas November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 Past Agendas 2020 Agendas 2019 Agendas 2018 Agendas 2017 Agendas 2016 Agendas 2015 Agendas Resources City of Easley Greater Easley Chamber of Commerce Piedmont Municipal Power Agency American Public Power Association American Water Works Association Water Environment Federation ECU General Manager, Joel Ledbetter, receives the RP3 award from the American Public Power Association on May 8, 2017. ECU earned a Reliable Public Power Provider (RP3) designation for providing reliable and safe electric service. The designation recognizes public power utilities that demonstrate high proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. Visit our You Tube page for a full list of recipients. Search Here Sitemap Home Customer Service Electric Water Sewer Finance About Employment Contact us Contact 110 Peachtree Street P.O. Box 619 Easley, S.C. 29641 customerservice@easleyutilities.com 864-859-4013 Copyright ©2015 - 2021. All Rights Reserved. Peacock Marketing