Our commitment to you during the COVID-19 Outbreak. Visit Our Coronavirus Update Page +1-212-812-5240 Ask us anything. About moving, at least. We know what we’re talking about when it comes to that kind of thing. If an answer to your question isn’t below, give us a shout. We’re friendly on the phone, too. Frequently Asked Questions We’ve been in business for 20 years which means if you have a question, we have the answer. You can also just shoot us an email or give our Customer Service team a call. We don’t bite, we promise. Business & Services Are you a broker, do you hire subcontractors? Is Roadway Moving licensed and insured? Do you have storage capabilities? Do you move pianos? Do you provide shuttle service? Can I get a Certificate of Insurance for my building? Do you provide packing services? Pricing & Payment What are available payment methods? Do I pay before or after my items are offloaded at delivery? Before & After the Move How much time should I reserve my move in advance? If something is damaged during my move isn't Roadway liable to replace it? What do I contact after my move if I have any questions or concerns? Pickup & Delivery What time should I expect the movers to arrive? What is a delivery window? Can I choose the date that I want my items delivered? What is the latest time the movers work? Will inclement weather affect the process of my move? How long will the move out take? How many guys will there be? Will the movers unmount my television? Will the movers uninstall my air conditioner? What happens if you get a parking ticket during my move? Do I need to be home during my move? Packing & Unpacking Do you provide Boxes? Should I empty out my dresser drawers? Can I pack liquids? Can I pack using plastic bags? What does PBO mean? Can I ship my jewelry and important documents along with my household goods? Do you charge for wrapping and protecting the furniture? Miscellaneous Should I tip the movers? How much? How big is the truck? Can I go in the truck along with the movers? Get your NYC movin'! 1-212-812-5240 MOVING General Moving Services Local Moving Long Distance Moving International Moving White Gloves Moving Commercial Moving Apartment Movers SERVICES Packing Services Movers Near Me Art Movers Piano Moving Pool Table Moving Storage Services LOCATIONS Our Locations New York California Los Angeles Florida Interstate Movers COMPANY Our Story Our Movers Reviews News & Press Roadway Gives Careers Licenses RESOURCES Blog Moving FAQ Moving 101 Tipping Guide Covid 19 SUPPORT Contact us Comments/Complaints Wow, you made it all the way down here. Thanks for scrolling. Research indicates that people who scroll this far are very smart and attractive and want to move without feeling all angsty. So give us a call. 845 3rd Ave 6 FI, New York, NY 10022 © 2021 Roadway Moving Inc. All Rights Reserved. Media Inquiries Terms and conditions Privacy policy Fully licensed and insured: NY DOT#T-38589 USDOT##1854436 ICC MC-671325 FMC#025536