HELP IS AVAILABLE FOR YOUR GAS BILL Menu Jump to Secondary Navigation JUMP TO SECONDARY NAVIGATION Jump to Main Content EMERGENCY E-ACCOUNT Freddy Facts Coloring Book Want to help your child learn about natural gas safety with a fun activity? Download the Freddy Facts coloring book featuring our mascot, Freddy the Flame! DOWNLOAD COLORING BOOK Jump to Footer HOME ALL ABOUT GAS SAFETY SAFETY At Peoples, we constantly strive to make sure our practices are as safe as possible. We also want to make sure that you, as a customer, know how to remain safe when dealing with natural gas. This page will provide an overview of natural gas safety, our own safety measures, and what you can do to remain safe. You will find important information on what to do if you smell gas, what to do if you're digging, and other valuable tips and guidelines. IF YOU SUSPECT A GAS LEAK: Leave the home, building, or area of the suspected leak, and get to a safe area Call our emergency hotline 1-800-400-4271, which answers 24-hours a day, or call 911 to notify police and fire officials Warn others to stay out of the area DO NOT: Touch, breathe in, or make contact with a leak Light a match, turn light switches on or off, use a cell or home phone, or do anything to create a spark Attempt to extinguish any fire Attempt to operate any valves Start a car or operate an automatic garage door Try to find the source of the leak yourself OTHER DO'S AND DON'TS RED TAGS, YELLOW TAGS & DOOR HANGERS PEOPLES E-SMART PROGRAMS HELP KIDS BECOME E-SMART BECOME AN E-SMART WORKER BECOME AN E-SMART FIRST RESPONDER MORE ABOUT SAFETY First Responder Training We want to make sure first responders are prepared if natural gas is involved in an emergency. If you are interested in a Peoples Natural Gas First Responder Training course, please contact Jeff Repasky at Jeffrey.Repasky@peoples-gas.com. Gas Theft Hotline Not only is stealing natural gas illegal, it's a serious safety risk. We've created a gas theft hotline for people to report suspected gas theft. If you suspect that someone is stealing natural gas, please report it to 1-866-534-9094 or GasTheft@peoples-gas.com. LEARN MORE How Does Safety Apply to Me? Meet the Sullivans. If you're thinking of making home improvements, there are a couple of things you should keep in mind in terms of natural gas safety. Check out this brochure to learn more. We Play It Safe Peoples is committed to protecting you, your property, and the environment. Using the latest technology, security, and industry practices, natural gas pipelines are monitored to maintain service and safety. Take a look at this brochure to see how we're ensuring your safety. You can identify a natural gas leak by: SMELL: A strong odor of natural gas can indicate unburned fuel in the air. SIGHT: Dirt or water blowing up from the ground may indicate natural gas leak. SOUND: Natural gas leaks may have a loud, high-pitched whistle or roar. SAFETY I SMELL GAS I'M DIGGING SAFETY TAGS DO'S AND DON'TS CARBON MONOXIDE APPLIANCE SAFETY PIPELINE SAFETY WINTER SAFETY CYBERSECURITY To Report an Emergency Call 1-800-400-4271 (24 hours/7 days) Please use this line ONLY for emergencies. Always Ask to See ID! When we stop by to work on your gas line or light any appliances, ALWAYS ask to see identification. To give you peace of mind, we require all of our customer service employees to wear a photo ID. You should feel safe and comfortable before we enter your home. If you have any questions or concerns, call our Customer Service Center right away at 1-800-764-0111. YOU MAY ALSO LIKE: HOME Protect Yourself from Cyber-Attacks and Scams COMMUNITY Juneteenth National Freedom Day ENVIRONMENT Celebrating Earth Day Jump to Header Primary Nav ABOUT NEWS EVENTS & DISCOUNTS CAREERS SPONSORSHIP/MEDIA REQUESTS CONTACT US 2021 All Rights Reserved Terms of Use Privacy Policy