TransTech Systems, Inc Identifying Solutions Home RMA Request Product Review Trade Shows and Events Ask The Badge Pro RFID Blog Repair RMA Please fill out this form to request an RMA for a product repair or evaluation. You will be contacted shortly via email with an RMA number and shipping instructions. This form is for repairs. Please use this one instead if you would like to request a return or exchange: http://badgepros.com/returns/ [formidable id=3] 5 Responses to Repair RMA Pingback: Assertion Error – Fargo HDP600 | TransTech Systems, Inc Marlene Templeton says: September 16, 2015 at 5:41 am We continue to get an Error 97 with the Fargo 5000 Printer when it starts to print the black. We have changed ribbons twice and it works for two to three cards then happens again. Reply Jake Burdick says: September 17, 2015 at 9:39 am Marlene, I would recommend following the steps located here: http://badgepros.com/2011/badgepros/fargo-hdp5000-error-97-check-ribbon/ If that does not solve the issue, then feel free to submit a repair request with us by filling out this form. Reply Michael Vai says: May 2, 2018 at 12:43 am Hi My ribbons continue to break every time I print a card. My Printer brand is Evolis Primacy. Please help Reply Jake Burdick says: May 2, 2018 at 8:01 am Michael, I would recommend updating the driver & firmware if you haven’t already done so (instructions on how to update the firmware can be found here: http://badgepros.com/update-firmware-evolis-primacy/). I would also suggest running the Sa command on the printer – instructions on how to do so can be found here: http://badgepros.com/self-adjustment-evolis-primacy/) Thanks, Jake Reply Leave a Reply Your email address will not be published. Required fields are marked * Comment Name * Email * Website The Badge Pro Explains: Random Posts “Ribbon Search Error” – IDP Smart 50 Can I print Mylar backed adhesive cards with Fargo HDP5000? Check Lam Error – HDP600LC Sensor Calibration – Fargo PRO-LX Evolis to announce the new Elypso Printer Common Technical Issues Won’t Print Ribbon Break Card Jam Mag Encoding Cleaning and Maintenance Categories ID Software ID Printers Evolis Avansia Badgy Dualys Elypso Kiosk Pebble Primacy Quantum Securion Tattoo Zenius GET Group Toppan CP500 HID Fargo C50 DTC550 DTC1000 DTC1250e DTC4000 DTC4250e DTC4500 DTC4500e HDP5000 IDP Smart-30 Smart-50 Magicard Enduro Prima 4 Pronto Rio Pro Matica Espresso Mocha XID8100 NiSCA Nisca PRC101 PR5350 SwiftColor SCC-4000 RFID Videos Product Review Archives January 2017 November 2016 October 2016 July 2016 June 2016 May 2016 December 2015 August 2015 May 2015 April 2015 March 2015 February 2015 January 2015 December 2014 November 2014 October 2014 September 2014 August 2014 July 2014 June 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 October 2013 September 2013 August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 Sign up for our Email Newsletter For Email Newsletters you can trust TransTech Systems, Inc Proudly powered by WordPress. © 2011-2018 TransTech Systems, Inc. All Rights Reserved. Content not to be reused without permission. — Copyright notice by Blog Copyright