Home Find a Home About Your Home Maintenance Managing Money News Contact Complaints In line with the Housing Ombudsman’s reviewed Complaints Handling Code, York Housing Association believe a complaint is : ‘an expression of dissatisfaction, however made, about the standard of service, actions or lack of action by the organisation, its own staff, or those acting on its behalf, affecting an individual resident or group of residents’. The aim of this sector wide complaint definition it to enable all social housing residents to be heard and understood. If you need help or advice, talk to your housing officer Call 01904 636061 Call now York Housing Association 2 Alpha Court Monks Cross Drive Huntington York YO32 9WN Email: info@yorkha.org.uk Phone: 01904 636061 Homes to rent or buy across Yorkshire: Leeds, Malton, Scarborough, York, Beverley, Whitby and Selby. Part of York Housing Association Ltd is a Registered Society under the Cooperative and Community Benefit Societies Act 2014 and registered with the Financial Conduct Authority No. 16826. York Housing Association is an exempt charity and registered with the Regulator of Social Housing No. L1019 Quick Links Home Find A Home Rent a Home Terminate Your Tenancy Shared Ownership Rent to Buy About The Team Working With Us Your Home Repairs Your Rent Benefits & Money Insurance Maintenance News Events Useful Publications Contact © 2020 by Red Bonsai Design | Privacy Policy

Home Find a Home About Your Home Maintenance Managing Money News Contact Benefits & Money We offer a personalised and confidential advice service on everything to do with your finances, benefits and money – for help and guidance just get in touch. Benefits Changes View Talk to your housing officer Call now Universal Credit View Managing Your Money View Repairs Your questions answered Find out more Your Rent You need to pay your rent, here is how you do it. Find out more Benefits & Money Free financial advice from York Housing Association Find out more Do you need Insurance? Is your home properly insured? Find out more Anti-Social Behaviour Certain behaviours are unacceptable in our homes and neighbourhoods. Find out more Maintenance Maintaining your home - what you can do to help. Find out more York Housing Association 2 Alpha Court Monks Cross Drive Huntington York YO32 9WN Email: info@yorkha.org.uk Phone: 01904 636061 Homes to rent or buy across Yorkshire: Leeds, Malton, Scarborough, York, Beverley, Whitby and Selby. Part of York Housing Association Ltd is a Registered Society under the Cooperative and Community Benefit Societies Act 2014 and registered with the Financial Conduct Authority No. 16826. York Housing Association is an exempt charity and registered with the Regulator of Social Housing No. L1019 Quick Links Home Find A Home Rent a Home Terminate Your Tenancy Shared Ownership Rent to Buy About The Team Working With Us Your Home Repairs Your Rent Benefits & Money Insurance Maintenance News Events Useful Publications Contact © 2020 by Red Bonsai Design | Privacy Policy