Directorate of railway stations UNIFIED INFORMATION AND SERVICE CENTER 8 800 775 00 00 About company news Press For individuals Contacts ALL RAILWAY STATIONS IN RUSSIA For individuals Personal reception of citizens by the head of the directorate of railway stations Directorate of Railway Stations (DZhV) receives passengers and employees of DZhV on the issues of organizing passenger services at the stations. Personal reception of citizens by the head of the DZhV and his deputies is held on the last Thursday of the month in the premises of the VIP-hall of the Kursk railway station. Citizens living at a remote distance from Moscow can attend a personal reception at the regional directorate of railway stations. You can make an appointment by sending a fax message to the number: +7 (495) 544-49-33. Question: How can I leave a complaint? Ask a Question The schedule of personal reception of citizens by the head of the DZHV and his deputies Services for the public For people with limited mobility RZD - Taxi Passenger card Sending video emails © Directorate of Railway Stations, 2009 - 2014