Please read our cookie policy for more information. Accept Cookies Request a Quote Meet the team Meet Cliverton’s team of experts, who are specialists in commercial insurance for animal-related industries. Knowledge & Experience Specialist Cover Charitable Ownership Regulation Meet the team Mark Briggs Dip CII, Director of Cliverton “Cliverton has an experienced team with extensive knowledge of the animal trades sector. We are committed to delivering specialist insurance solutions backed by an excellent level of customer service which is validated in our 2019 customer survey results showing that 98% of customers who received a quote from us were satisfied or extremely satisfied. In 2019 we were proud to have been finalists for three broker industry awards and in 2018 won Scheme Broker of the Year at the Insurance Age UK Broker Awards. We’re building upon our successes by continuing to improve the breadth of cover our products can provide and to make it easier and more convenient for our customers to trade with us." New Business The New Business team are here to help with quotations, ensuring that you have a policy to suit your needs. A knowledgeable team who are happy to help with any queries you may have. We are able to talk you through the policies which we have on offer and explain the covers to our customers in detail. We deal with all new business enquiries either through the office or through the website, including quote requests and queries. We also deal with all new policies and customers for up to a month after a policy has been bought, this includes cancellations, changes and queries. After a month has expired any queries are handled by our existing customer team. Renewals & Customer Service Team Our renewals and customer service team are on hand to answer any queries you have about the cover you hold with us. Should you need to make any changes to your policy throughout the year we are able to discuss your requirements and ensure that you are covered for all of your business needs. When it comes to the renewal of your policy the team are here to make the process as quick and easy as possible. In the event of a claim we are able to talk you through the first steps and what to expect to help alleviate your concerns. Specialist The specialist team are here to help with your specialist Equine, Smallholding, Licensed Boarding Kennel & Cattery and Household insurance needs. They provide a bespoke quotation facility along with the knowledge and experience to answer any queries or make amendments to your existing policies. In addition we provide a full renewal service including the invitation and acceptance of policies. Accounts & Administration Our accounts team are able to deal with any queries you may have regarding payment queries, defaults, cancellations and setting up new bank mandates. Our administration team are normally the first point of contact for the office, they can assist with postal queries, general queries and producing and posting copy documents. This morning the Supreme Court announced their final judgement on the Financial Conduct Authority’s Business Interruption Insurance test case. For more information please see our latest Insight 🔽 https://www.cliverton.co.uk/fca-business-interruption-insurance-test-case-appeal-verdict/ @ClivertonInsure 4:40pm 15th January 2021 What our customers think "I have been using this company for my pet business insurance for the last 7 years and the service and professionalism is 2nd to none......I would 100% recommend this company for your pet business needs." RT 1 2 15-17 Norwich Road, Fakenham, Norfolk NR21 8AU Home About Us Meet the team Contact us FAQ’s Direct Debit Terms and Conditions Complaints Terms & Conditions Privacy & Cookies Sitemap Tel: 01328 857921 Email: info@cliverton.co.uk © 2021 Cliverton | All Rights Reserved