Maine.gov A secure, online service provided by the Department of Health & Human Services My Maine Connection OFI Eligibility Specialists are dedicated to case processing on Wednesdays of every week to allow them to process the large number of applications, renewals, and changes OFI receives. However, clerical call center agents will still be available and can assist you with things like: getting a status update on your case, printing and mailing of applications, recertifications, case printouts and other documents. Welcome to My Maine Connection, your online connection to Food Supplement, Health Care, Cash Assistance and/or apply for Maine's Child Care Subsidy*. For more information please visit: https://www.maine.gov/dhhs/ofi * To apply for Maine's Child Care Subsidy Program please visit: http://www.maine.gov/dhhs/ocfs/ec/occhs/step.htm With this service you can: Apply for Benefits. View all information on your case and submit changes. Complete your Re-certification. View your benefit history for the past 12 months. Sign up for an account. If you already have an account sign in with your username and password This service allows you to: Prescreen See if you're eligible. Sign Up Create an account. Get Help Resources My Maine Connection User Guide - [Download PDF] Guided Video Walkthrough [View on YouTube] You can contact DHHS Office of Family Independence Mon - Fri 8:00 am to 4:30 pm: Call 1-855-797-4357 Interpreter services are available for those with limited English proficiency to help navigate this process. Any agent can assist in securing an interpreter at no cost to you. TTY users can call Maine relay 711 You can also email DHHS using the Request Assistance Form Apply online for Child Support Services or review your existing Child Support Case: https://gateway.maine.gov/dhhs/mecportal/ Account Sign In Sign in to access your account. Username* Password* Forgot your password? Need to create an account? Look for local and statewide job openings. Need help finding child care? Interested in learning more about how to apply for the Child Tax Credit? The Home Energy Assistance Program (HEAP) helps qualified homeowners and renters pay for heating costs. Benefits include help paying for fuel and emergency fuel delivery. To learn more about how to apply for HEAP, please visit MaineHousing’s website Need help making rent payments? Credits Copyright © 2020 All rights reserved. Information Department of Health & Human Services Maine.gov Site Policies Support Technical Support Transaction Security