Questions? Call us: (800) 328.3284 You are here: Home / Services / Transactional Mail TRANSACTIONAL MAIL Transactional mail remains a vital tool for legal or regulatory communications such as statements, dunning letters, foreclosure notices, privacy notices, and much more. With multiple facilities for business continuity and 90 years of experience, we can help you get your transaction-based message to your consumers as quickly, cost effectively, and simply as possible. The Transactional Mail Channel Data Management Lettershop Postage Optimization THE TRANSACTIONAL MAIL CHANNEL Benefits DYNAMIC PERSONALIZATION Each transactional mail piece is customized with the usual confidential data such as the consumer’s account #, account balance, due date, etc. However we also offer complex variable programming based upon flags in the data stream. Examples are data-driven variable paragraphs, logos, compliance verbiage, onserts, QR codes, OCR scanlines, usage graphs and more. Onsert programming allows you to convey an important message while eliminating separate insert costs. We can incorporate directly on your statement a message regarding other available products and services, special sign-up incentives, healthy living initiatives, helpful info for new customers, etc. MULTI-CHANNEL COMMUNICATIONS Save on your largest transactional communication expense – postage – by utilizing multi-channel communication options. For those consenting customers, KP offers our E-delivery service utilizing a secure web link to consumer registration then access the confidential communication. Another E-delivery option is an attached PW protected PDF of the consumer communication. However KP suggests transactional e-mails utilize the more secure web link format. Free-to-End-User SMS with Opt Out service is also an available alternative method of communication for messages such as automated payment reminders, received payment notices, usage alerts, account activity alerts and more. CUSTOMIZATION OF REPORTING AND RETURN FILES No customer software platform is the same. Some are homegrown proprietary systems – others a variety of purchased systems utilizing different file formats. Our specialty is custom programming your data return files according to what you need to automate the importation of important data back into your system. We don’t try to make you fit our mold. Instead we work to accommodate your unique system’s needs. We also discuss then program custom mail batch reporting criteria and desired formats. MAIL TRACKING AND ELECTRONIC RETURN MAIL SOLUTIONS KP can program USPS Confirm Origin or Destination tracking service so you know when a mail piece has been delivered OR when a consumer has sent back their remittance. KP also offers the USPS ACS back end electronic return mail solution. This services allows you to receive both undeliverable and updated address information in an electronic format, reducing your physical return mail volume and manual return mail processing costs. Applications Transactional mail remains a viable performer in business’ arsenal of multiple channel communication tools to communicate with their consumers through statements, dunning letters, double postcards, secure self-mailers, and other printed collateral. DATA MANAGEMENT Applications Our data services can help you maintain proper hygiene of your customer database, stop leaks of preventable postage costs, mitigate data security compliance breaches, reduce the number of managed letter templates and much more. Core Services DATA PROCESSING & HYGIENE We’re able to correct address elements, locate updated addresses and suppress found undeliverable addresses for maximum value. Additionally, we can perform dedupe and house-holding data services to minimize unnecessary additional communications being mailed to the same consumer. Valuable transactional mail data service info can be found here. SAFE AND SECURE We understand the importance of safeguarding sensitive information. We offer the highest standards of quality and security certifications confirmed by third party auditors. Learn more. INTEGRATION WITH CLIENT SYSTEMS We set up secure automated, dynamic interfaces with your software platform to exchange customer data for statements or invoices, dunning letters, Settlement on Demand campaigns, or other consumer communications. Our specialty is flexibility in customization of return data files to ensure they may be easily imported back into your unique system. LETTERSHOP Core Services AUTOMATIC INTELLIGENT INSERTING We can insert components into all standard letter and flat-sized envelopes that guarantees precise multi-way matching for sensitive billing, dunning, foreclosure, privacy notice or other confidential communications– mitigating your risk of catastrophic data breaches. Our digital printing AND intelligent insertion systems have built-in intelligent controls using integrity camera systems, bar codes and symbology for error-free quality of 100% variable documents. FOLDING We can fold, score, perforate, or die-cut any type of self-mailer or components for letter or flat-sized envelopes. We produce many complex mailings where precision multi-way matching is required and can ensure pieces stay in order through the complete lettershop process. SELF-MAILERS AND DOUBLE POSTCARDS We utilize glue-folding techniques to create secure self-mailer communications. We also offer tabbed double postcards, for allowed shorter text transactional communications, to help our clients reap the most postage savings. TIP-ON We can affix personalized health/dental insurance, roadside assistance membership, emergency contact or advance health care directive, credit union membership and other cards plus other card-sized components to card carriers and self-mailers. We are able to personalize both the card and the card carrier simultaneously, ensuring the precise matching. ADDRESSING With transactional mail most consumer addresses are printed on the actual statements or letters and show through the outer envelope windows. However we can also address any closed face envelopes or self-mailers on all run lengths with high quality imprinting in a wide range of fonts and colors. We are also able to variably print logos and business branch return addresses. METER OR LIVE STAMPING We can apply metered postage, your own or our corporate indicia, or live presort rate stamps – maximizing efficiency or complying with your internal postage management and auditing requirements. Applications After cleansing your data to ensure we are only producing and mailing what you really need to, we will do everything else to ensure your transactional mail pieces get to your customers as quickly and cost effectively as possible. POSTAGE OPTIMIZATION Overview We deliver the highest possible postal savings in an ever-changing sea of postal rules and regulations. Our postal strategies will maximize the return on your transactional mail investment by delivering the best qualifying postage discounts, reducing preventable postage costs and expediting the delivery of your mail pieces. Key Benefits VOLUME DISCOUNTS Because of our volume and relationship with USPS, we’ll analyze your files and provide postal logistics planning and strategy for maximizing savings. We can achieve even greater savings by co-mingling pieces with other mailings. FASTER DELIVERY We deliver large mailings directly to Sectional Center Facilities (SCF), Bulk Mail Centers (BMC), or Destination Delivery Units (DDU), and then pass postage discounts to you. PRESORTING We will make sure your mail pieces reach your consumers as quickly and cost effectively as possible. By applying all applicable sorting methodologies we’ll ensure you’re maximizing your postage savings and the pieces get through USPS processing and delivery as quickly as possible. APPROVED USPS FULL SERVICE IMB PROVIDER As an approved USPS Full Service IMB (Intelligent Mail Barcode) Provider, we qualify for additional per piece automation discounts, can extend to our clients free ACS (Address Change Service) and Mail Tracking services plus now only utilize one mail permit for any location. KEEP PACE WITH CHANGES To avoid duplicate or unnecessary mailings, we assure CASS address element standardization, DPV (Delivery Point Validation) processing, LACS (Locatable Address Conversion) scrubbing for rural address changes plus offer NCOALink change of address scrubs. Due to our long term relationship with the USPS and Full Service IMB Provider status, we also maintain close contact with the post office so we stay up to date on the latest ways to save costs. Finally, our key management, client service representatives, quality assurance specialists and core production staff have completed the USPS Mailpiece Quality Control Certification program. CERTIFICATIONS HIPAA Compliance ISO 9001, 14001, 27001 See all of them. REQUEST A TOUR Our facilities are strategically located through out the Western U.S. Request a tour. EQUIPMENT LIST Looking for more detail about our equipment and technology? Request the list. SEE OUR WORK We’ve helped our clients produce amazing work. 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