IMAGE Star Outico What we do Engagement Solutions We deliver exceptional customer experience – by understanding our customers’ needs and communicating with Healthcare Professionals through their channel of choice. As HCPs become more accustomed to digital experiences in our changing world, traditional sales techniques are making less of an impact. There’s never been a more crucial time to re-imagine your sales solution. Omni-channel engagement Interaction through selected channels is the smart way to engage for optimal results. Using the appropriate channels, guided by customer preference, allows for a seamless and sequential build of depth of engagement – increasing touchpoints, selling time, and opportunities to accelerate your brand’s growth. What makes us different? Our 10-year multi-channel heritage sets us apart. We build unique strategies combining both in-person and digital engagement. But what makes us unique is our intelligent agility: Our insights provide direction, and our flexible, scalable resources empower us to adapt at pace – integrating in-person and non-personal channels to deliver maximum impact for your brand. We go where the insight tells us to, for maximum results, and we can swiftly adjust – efficiently re-deploying resources at the click of a button. Our intelligent agility is underpinned by four key pillars: People + Platforms + Processes + Partnerships = Intelligent Agility (IA) People – Our customer service promise is delivered by exceptional people equipped with smart insights. We provide the right information to customers, through their preferred engagement and time, to improve customer experience and patient outcomes. Platforms – The latest digital technology combines HCP, brand and market insight to deliver intelligent brand engagement. Processes – Since the inception of our business we have integrated a flexible working practice that helps our teams achieve more for our clients. With meaningful engagement at the heart of our business, IA enables our people to react and adapt swiftly to commercial opportunities. Partnerships – We make change happen by forming like-minded partnerships to heighten customer experience. Through delivering meaningful engagement we are helping to demonstrate the real value of our industry. IA is the cornerstone for commercial success in a changing world. FAQs Looking for more information? Have a browse through our Frequently Asked Questions to see what our other clients are enquiring about. If you have further questions, please don’t hesitate to get in touch with one of our experts using the Talk to Us form at the bottom of this page. Do you provide Contract Sales Resource/Teams in addition to your engagement solutions? What kinds of digital engagement solutions do you have in addition to the in-person engagement? How are you different to your competitors? How do your teams engage effectively with HCPs? How do you ensure you don’t overly rely on technology? Engagement Solutions Primary Care Engagement Specialty Care Engagement Market Access Retail Pharmacy Our Clients Star OUTiCO Our registered address: 11 Davy Court Castle Mound Way Central Park Rugby Warwickshire CV23 0UZ 01225 336 335 info@staroutico.com Cookie Policy Privacy Policy Terms & Conditions Careers Case Studies Latest News Social Responsibility Follow us Back to Top We value your privacy We use cookies to to allow this website to function effectively, and improve your experience. Cookies enable us to learn more about our visitors, provide social media features, and personalise content or advertising that may be of interest to you. You can choose to accept these cookie settings, or manage your preferences. If you choose not to accept all cookies, some areas of this site may not function as intended. Accept All Cookies Manage Cookies