Contact Forms & Downloads Login customer portal Private customers Business customers Municipalities & suppliers about AEK Registration forms Please send all forms to: for customers in the directly supplied area of the AEK: AEK Energie AG connection service Westbahnhofstrasse 3 4502 Solothurn 058 477 48 43 anschlussservice@aek.ch for customers of EV Biberist: EV Energieversorgung Biberist Bleichemattstrasse 33 PO Box 275 4562 Biberist 032 672 48 62 Registration forms The following forms can be found on ElektroForm Online: - Installation notification - Apparatus order - Proof of safety - Measurement and test report - Technical connection request Specific documents AEK ZEV sample contract ZEV address form Technical documents / information GTC "Grid connection and grid use" Leaflet for specialist partners ZEV * The switch-on and heating-up times for boilers etc. are determined by the AEK regardless of the tariff if the ripple control was installed before 1.1.2019. Systems behind new grid connections that were set up after 1.1.2019 are not controlled by the AEK. Links on the subject Security checks Securon Work regulations BE / JU / SO Association of Swiss Electricity Companies (VSE) Association of Swiss Electrical Controls (VSEK) EIT.swiss (Association of Swiss Electrical Installation Companies) Federal Heavy Current Inspectorate (ESTI) Solothurn Building Insurance (SGV) Brunner Informatik - ElektroForm address AEK Energie AG Westbahnhofstrasse 3 4502 Solothurn Email info@aekonyx.ch Öffnungszeiten: Montag bis Donnerstag 07:30 – 12:00 / 13:00 – 17:00 Uhr Freitag 07:30 – 12:00 / 13:00 – 16:30 Uhr Anfahrtsplan So erreichen Sie uns Kundenservice Strom 0844 121 117 Anschlussservice Strom 058 477 48 43 Pikettdienst 24h/Störungen Stromversorgung: 032 622 12 32 Contracting/Wärme: 058 477 62 70 Hauptsitz 058 477 80 88 Vernetzt Datenschutz/Impressum | AGB

Contact Forms & Downloads Login customer portal Private customers Business customers Municipalities & suppliers about AEK Terms and Conditions (GTC) You can download the general terms and conditions in PDF format. AGB energy Terms and conditions network for end users GTC network for distribution network operators address AEK Energie AG Westbahnhofstrasse 3 4502 Solothurn Email info@aekonyx.ch Opening times: Monday to Thursday 7.30 a.m. - 12.00 p.m. / 1.00 p.m. - 5.00 p.m. Friday 7.30 a.m. - 12.00 p.m. / 1.00 p.m. - 4.30 p.m. Directions How to contact us Customer service for electricity 0844 121 117 Connection service for electricity 058 477 48 43 On-call service 24h / disruptions in power supply: 032 622 12 32 Contracting / heating: 058 477 62 70 Hauptsitz 058 477 80 88 Vernetzt Datenschutz/Impressum | AGB