Exceptional vets for exceptional pets Home Practice Finder Services Vet Professionals News About Contact Home About Patient Charter Medivet's Patient Charter Here at Medivet we aim to ensure that we give your pet not only the highest standard of veterinary care but also the kindness and attention that you would expect if we were treating our own pets. This means that your pet’s physical needs and welfare are important to us. If a pet displays signs of pain and distress, our staff will act as quickly as possible to alleviate this. Your pet will be hospitalised in a clean, comfortable environment, receiving regular monitoring in order to keep stress levels to a minimum. Dogs will be provided with clean and comfortable kennels and given regular opportunities to go to the toilet. Cats will be provided with clean and comfortable bedding and have their litter trays changed regularly. Small pets and birds will be provided with food and accommodation for their individual requirements. The environment will be monitored to ensure that your pet is kept at a comfortable temperature. You are most welcome to talk to us about any aspect of your pet’s care, no matter how small you think it may be; we are here to listen and to act. Watch our our Client Charter video to learn how we strive to provide the very best Client Care and service. With thanks to our clients and their pets for their support and help in creating our video content. Medivet About Terms & Conditions Complaints Procedure Fee Policy Company Information News Contact Us Privacy Policy Site Map Useful Info Pet Insurance MRSA RCVS BVNA Vet Professionals Employment Partnership Acquisition Vet Buddy System Vet Nurse Training College Medivet Partnership LLP, 50 Seymour Street, London, W1H 7JG. Registered in England No OC344222