Solutions Products Customers Company Resources TOGGLE DROPDOWN CONTACT US Workplace Make it easy for workers to find what they’re looking for Employees need all kinds of information to do their jobs well, and they need it fast. Lucidworks helps teams find documents and data to improve collaboration, foster innovation, and streamline workflows. REQUEST A DEMO Play Video Drive innovation Reduce knowledge gaps, access information faster, and make connections with people and ideas that were previously out of reach. Smarter customer service Solve customer problems faster by searching everyone’s data and documents from a single interface. Improve productivity Break down silos by bringing in all of your data with connectors to common sources like SharePoint, Box, Google Drive, Slack, and many more. Knowledge management features Increase findability and productivity by making knowledge discovery more personal. Recommendations Analyze and aggregate user behaviors and signal tracking to deliver AI-powered recommendations. Smart Answers Deflect IT and HR tickets and encourage self-service with chatbots and virtual assistants that automatically learn and answer frequent questions. LEARN MORE Advanced linguistics Get indexing and tokenization in more than 30 non-English languages and advanced entity extraction for 19 languages. LEARN MORE Search relevancy Boost and block documents like holiday schedules and HR policies when that information is in high demand (or out of date). Expert finder Allow employees to quickly find colleagues with the expertise they need to know to get the job done and keep tribal knowledge from getting lost. Unified view of content One search across all internal data sources, including intranet network drives, knowledge bases, cloud storage, and data from systems of record. LEARN MORE Industries Financial services Optimize customer relationship management, fraud detection, and asset management. Government Capture, manage, and access information efficiently and securely within and between agencies. Telecommunications Increase profitability and decrease customer churn with self-service systems that scale data across your organization. Enterprise technology Scale and connect data across complex organizations to drive innovation and flexibility. Higher education Access information across subject matter experts and easily scale systems. Health and pharma Optimize the use of search applications in R&D and clinical trials. Oil and gas Get effective knowledge management for unique supply chains, multilingual employee information, and complex data. Manufacturing Streamline and maintain these complex systems for supply chain and inspection knowledge. Connected knowledge for the Global 200 Play Video SAS helps 16,000 global employees search 9M documents “There’s never going to be a day that we can live without search.” Alex Flynn, Senior Manager IT, SAS EXPLORE THE CASE STUDY Events and resources ON-DEMAND WEBINAR How the Right Tech Stack Empowers Your Support Agents By deploying technology that truly allows agents to surface the information they need fast, you’re prioritizing agent needs to avoid burnout. WATCH NOW BLOG 10 Considerations for Choosing an Adobe Search & Promote Alternative Search has moved beyond simple keywords to delivering personalized digital experiences. Here's what to consider when replacing Adobe Search & Promote. READ NOW VIRTUAL EVENT On-Demand: Activate, the Search and AI Conference October 14, 2021 9:00am - 2:00pm PST Get on-demand access to learn how to connect customers and employees with the most relevant products, support, and information using search and AI. REGISTER NOW Give your employees the advantage Are you ready to unlock the knowledge hidden within your workforce? Fill out the form to contact us, and let’s get started. 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