ABOUT APPROACH SOLUTIONS INDUSTRIES INSIGHTS CONTACT CAREERS SEARCH Leader in Diversity VIEW FULL RELEASE ABOUT |RECOGNITIONS See all All categories 2021 PERFORMANCE CAPABILITY Best Pan-European Contact Centre – Sitel Group® The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers. VIEW FULL RELEASE 2021 PEOPLE & COMMUNITY Great Place to Work (Large) – Sitel® Serbia The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers. VIEW FULL RELEASE 2021 PERFORMANCE CAPABILITY Best Outsourcing Partnership (Small) – Panasonic & Sitel Group® The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers. VIEW FULL RELEASE 2021 PERFORMANCE CAPABILITY Most Effective Improvement Programme – Sitel Group® The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers. VIEW FULL RELEASE 2021 PERFORMANCE CAPABILITY Most Effective Management of Peak Demand – John Lewis Partnership & Sitel Group® The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers. VIEW FULL RELEASE 2021 PERFORMANCE CAPABILITY Best Supporting Team (Colleague) – Sitel® Portugal The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers. VIEW FULL RELEASE 2021 PEOPLE & COMMUNITY U.S. Top Military Friendly® Employer by VIQTORY For the second consecutive year, Sitel Group® has been recognized as one of the U.S. Top Military Friendly® Employers by VIQTORY, an organization that connects members of the military with employers across the U.S. Earning top honors in the $1 to $5 billion annual revenue category. In addition to being named a Top Military Friendly® Employer, VIQTORY named Sitel Group a Military Spouse Friendly® Employer, a Military Friendly® Supplier Diversity Program and a Military Friendly® Brand. VIEW FULL RELEASE 2021 SALES & CUSTOMER SERVICE Top Partner of the Year Sitel Group is a valued, long-time partner of CallMiner. During and through the pandemic, Sitel Group focused on growing their global footprint, while utilizing the CallMiner platform to provide analysis and ROI across industries, verticals and use cases, including customer experience, Voice of the Employee, Voice of the Customer and sales. VIEW FULL RELEASE 2021 PERFORMANCE CAPABILITY Everest Group BPS Top 50™ The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and year-on-year growth. BPS is also referred to as Business Process Outsourcing (BPO). Inaugurated in 2015, Everest Group publishes this list every year. 1 2 3 … 6 Subscribe to Receive Updates From Sitel Group® SUBSCRIBE OUR MISSION EXP+ PLATFORM INDUSTRIES INSIGHTS GLOSSARY ABOUT SITEL GROUP SITEL GROUP OFFERS LET’S TALK SALES & PARTNERSHIP MEDIA RELATIONS HR INQUIRIES CAREERS CAREER AT SITEL WORK FROM HOME FIND JOBS LOCAL WEBSITES FOLLOW THE LEADER Manage Your Cookie Preferences Legal Notice Cookie Policy © 2021 Sitel Group