Products Customers Support Contact Viasat Webinar Viasat Wireless IFEC, Inflight BYOD You are here: Home / Viasat Wireless IFEC, Inflight BYOD Onboard entertainment, audience engagement, a great experience, remove friction from onboard purchases We make it all about the passenger Wireless IFE is a key stage on the Flight Path to the Connected Aircraft. By enabling an onboard entertainment cabin network, an airline can cut costs – both seatback hardware and operational (fuel). Delivering personalised content and entertainment to passengers on their own devices is the future of IFE. Our approach also makes it easier for passengers to spend money while onboard, with actionable data delivered from every flight. From battery-powered servers through to high capacity, in-flight internet-ready servers, self serve content upload or fully-managed services, we have a system to meet your airline’s needs. Get in touch with us today for a demo or pricing proposal. With our BYOD (Bring Your Own Device) functionality, airlines can seamlessly publish personalised content to passengers’ smartphone or tablet devices, at the point of booking, pre-departure, whilst onboard, at arrival and beyond the destination. Airlines of every size can quickly and cost-effectively enable a complete BYOD service for passengers, with ancillary revenue, personalisation and passenger experience benefits. Multiple, integrated benefits: Complete solution: software, hardware and content. If your need is solely for software, our system works on any suitable hardware. Turns cost centre into revenue centre with minimal time-to-value. Powerful data analytics and content management. Video on demand, information and entertainment. In-flight retail interface for ancillary revenues. Deliver advertising – new revenue stream. Communication services. Custom mobile apps for a personalised experience. Standalone app or embedded into your existing app. Internet connectivity (aircraft-dependent). BYOD – Android and iOS compatible, tablets or laptops. TRADEMARK DISCLAIMER: Product names, logos, brands, and other trademarks featured or referred to on this site are the property of their respective trademark holders. Better value, fully-integrated, easier Deliver BYOD (Bring Your Own Device) functionality across the passenger experience. Our software’s highly visual and intuitive passenger interface is built on a robust and extensive content management system which can interface easily with airline marketing, loyalty, booking, and business intelligence systems. Viasat W-IFE provides detailed real-time analytics and rich data reporting that supports on-the-go commercial and service decision-making. With ViaSat W-IFE, airlines profitably evolve and competitively adapt. For airlines getting started with IFE, we can offer hands-on support and deep expertise in IFE content licensing, distribution and delivery. For those with existing systems and content relationships, we can give your internal teams or Content Service Provider the tools and support they need to manage the content and third-party content feeds. Operational management is flexible. Content can be easily uploaded to aircraft via 3G/4G/Wi-Fi, Satcoms, SDD Drives, laptop dataloader or inexpensive SD cards. The same channels can be used to securely retrieve transactions and detailed user analytics. Viasat W-IFE has everything you need to maximise engagement, loyalty and ancillary revenues over the journey and the entire customer lifecycle. Because our W-IFE software is designed to work on any suitable hardware, your airline can quickly convert a cost centre into a revenue centre. POWERFUL DATA ANALYTICS TO BENEFIT MANAGEMENT, CABIN CREW AND PASSENGERS Data has the power to drive business decisions in a more customer-centric and profitable direction. But accessing, analysing and acting on data is often complicated and counter-intuitive. Our powerful backend features give users at all technical levels the ability to quickly understand user statistics, trends and actions. Our analytics interface is designed with the user experience in mind and allows product managers and ancillary revenue teams to quickly pivot to meet passenger needs. Viasat W-IFE provides detailed real-time analytics and rich data reporting that supports on-the-go commercial and service decision-making. With ViaSat W-IFE, airlines profitably evolve and competitively adapt, with an improved passenger experience leading the generation of additional revenues. VIDEO ON DEMAND, INFORMATION AND ENTERTAINMENT FOR THE ULTIMATE PASSENGER EXPERIENCE Studio-approved, on-demand, DRM-secured movie, TV and video streaming. Viasat W-IFE can stream to 100% of passengers with no degradation in quality. Unlimited informational content including moving maps and destination content. Passengers can also view and select menu choices, complete surveys and check loyalty programme status. The system can support music, game, digital newspaper and magazine content for a complete entertainment experience. Whatever your passengers want to do in-flight, Viasat W-IFE can help. We have licensing arrangements in place with all six Hollywood majors: Warner Bros., Fox, Universal, Paramount, Sony and Disney, along with some of the key independent studios. This means that passengers flying with Viasat W-IFE-enabled airlines will have access to the best in film content. And Viasat W-IFE’s innovative content-upload functionality gives control back to your airline. RETAIL AND ANCILLARY REVENUES A full ecommerce platform delivering extensive duty free content, third party promotions and advertising capabilities (car rental, hotels, destination offers), secure credit card payments and transaction analytics. The problems associated with selling through in-flight print magazines are solved. ViaSat W-IFE’s retailing interface allows for display of only relevant sale items, with easily-updated pricing and descriptions. Many people prefer to make purchasing decisions online these days, taking the time to research and make comparisons. Shouldn’t your passengers have the same opportunity? ADVERTISING – A NEW REVENUE STREAM Support for targeted banner, video pre-roll and response advertising. Ability to target ads by origin, destination, phase of journey, loyalty programme or demographic. Detailed tracking and reporting to maximise the value of the inventory. Responsive, targeted advertising display can generate a whole new revenue stream for your operation. Targeted advertising is more helpful to your passengers and delivers more benefits to your bottom line. ViaSat W-IFE delivers great potential to build passenger loyalty, cross-sell other products and build a personalised experience for passengers. COMMUNICATION SERVICES On connected aircraft, ViaSat W-IFE’s free/paid communications gateway can facilitate onboard voice calls and instant messaging (with narrow or broadband satcom-enabled aircraft), web surfing and email communications. When passengers bring their own device onboard (as virtually every single one of them does!), shouldn’t your airline allow them to continue to use the communications services that they take for granted? We think so and ViaSat W-IFE is designed around all passenger communications needs, from viewing their favourite tv shows and movies, to accessing the internet for work or pleasure. And if your fleet isn’t yet Ka satcom-enabled, we can still deliver a great experience to your passengers. CUSTOM MOBILE APPS ViaSat W-IFE is accessible via Android and iOS mobile apps (standalone or embedded in an airline’s own mobile apps) or via a standard web browser. Passengers can download apps to access a range of personalised pre-flight, onboard and post-flight content. The ViaSat commitment to ensuring that airline passengers always enjoy the best possible experience is delivered by ViaSat W-IFE. Our software is useful from the passenger’s home, to the airport, on the flight and on to the destination. We can work with your airline to tailor the scale and breadth of the services delivered by our app, maximising passenger benefits, overall experience and ancillary revenue opportunities. Journey personalisation is a major trend in airline product development. We can help. Got any questions about wireless IFE or IFEC? Please get in touch. 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