Using this website This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: Zoom in up to 200% without the text spilling off the screen Navigate most of the website using just a keyboard Navigate most of the website using speech recognition software Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) View the website using any device e.g. mobile phone, tablet, desktop computer AbilityNet has advice on making your device easier to use if you have a disability. Please note this website may not function correctly if you are using an older browser i.e. Internet Explorer. It is recommended for those users using Internet Explorer that they instead use Google Chrome or Microsoft Edge. How accessible is this website? All of this website is compliant with the W3C WCAG 2.1 AA accessibility standard. Any future accessibility issues discovered through regular tested will be added here. What to do if you can’t access parts of this website If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: email digital@middlesbrough.gov.uk We’ll consider your request and get back to you within 10 working days. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Middlesbrough Council Digital Team by emailing the issue to digital@middlesbrough.gov.uk. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Technical information about this website’s accessibility Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed under section two of this page. How we test this website This website is tested every 7 days. The tests are carried out by the Middlesbrough Council Digital team using online accessibility reporting tools and manual testing. Required changes that are discovered as a result of these tests will be implemented within two months. Non-compliance with the accessibility regulations and what we are doing to improve accessibility Our accessibility road map below shows the issues which are currently in place on this website and how we aim to fix them. There are currently no accessibility issues on this website. Any future issues discovered through regular testing will be added here. The below items were previously identified as not being accessible have now been fixed: Issue Information can only be found by using the navigation – there isn’t an alternative Action A sitemap has been added to the footer of the website so users can also navigate the website in this way as well as using the usual navigation Fixed date August 2020 Issue A button is not available Action A button has been added to the website which appears at the top of every page when using a keyboard only to navigate the site Fixed date September 2020 Issue Certain links do not have a suitable name assigned Action All links have been rebuilt with a name assigned. This means that those users using a screen reader will have full access to the website Fixed date September 2020 Issue Some images do not have alt attributes assigned Action All images on this website have been checked and where required an alt tag has been assigned. Those using a screen reader can now understand an images purpose Fixed date September 2020 ________________________________________________________________________________________________ Issue The cog that appears in the bottom left of the website once a user sets their cookie preferences did not have a name assigned Action A name has been assigned to identify the purpose of the cog for those using a screen reader Fixed date December 2020 Issue The link to open the mobile menu is missing a discernible name Action A name has been added to identify the purpose of this element for those using a screen reader Fixed date February 2021 Issue The image at the top of the homepage was missing a description of what it is Action A name has been added to identify the purpose of the image for those using a screen reader Fixed date April 2021 This statement was prepared on 16/06/2020. It was last updated on 24/11/2021. Dundas House, Dundas Shopping Centre, Middlesbrough, TS1 1HR Accessibility Sitemap Copyright Terms of use Data protection Privacy © 2021 The Live Well Centre - All Rights Reserved Live Well Centre Opening Times: 09.00-20.00 Mon 09.00-19.00 Tues 09.00-17.00 Wed 09.00-20.00 Thurs 09.00-17.00 Fri 10.00-14.00 Sat We are closed on Sundays and Bank Holidays For support or commercial enquiries Speak to a member of the team on 01642 727 590 or email us: livewellcentre@middlesbrough.gov.uk