Orange Business Services Welcome to IT&L@bs, Orange Business Services IT&L@bs business line added value commitment services team references support the company as far upstream as possible and from end to end services services Know-how covering the entire life cycle of a project The dual expertise of our staff, both technological and business, allows us to support our clients throughout the entire life cycle of their projects: Define a strategy for change in the context of a master plan Choose and test solutions and technologies Integrate and test all sub-systems Facilitate change management Manage deployment and entry into service Ensure maintenance under operational conditions... Would you like a commitment to a fixed fee plus turnkey acceptance based on specifications or an expression of requirements? 60% of our activity is carried out on a fixed-fee basis, meaning as part of projects with a commitment to results (compliance with schedule, budgetary framework and delivery of defined functionalities).Our proficiency in project management is based on solid experience in assistance to the contracting authority and the technical programme manager, as part of large projects and programmes. ITIL, ISO 15000, SEI/CMMI, ISO/SPICE, ISO 9000, DO 178 B, SIL 4 ISO 9001 version 2000 certification for fixed-fee services and technical-assistance services COFRAC ISO17025 1-0938 accreditation: test laboratory under CESIT (Centre for the Evaluation of the Security of Information Technologies) Our difference lies in the know-how of our employees and our approach to the quality of each project, our objective being the total satisfaction of each one of our clients. Are you looking for a contributor, with business or technical experience, for embedding in your context for a consulting mission or highly operational work? We can second an engineer with a correctly adapted profile for a determined period of time as technical assistance. We select and recruit each of our employees rigorously according to their technical expertise, but also especially for their human qualities and their ability to take part in a dynamic team sharing our project and our values. Do you need information or support to quickly acquire knowledge or practice concerning a technology? Services related to the implementation of technical and technological training courses are a major area of service development for IT&L@bs. Whether it concerns inter-company training courses or specific courses designed to support companies in their development, our educational team of engineers/trainers, experienced in organising courses, seminars and in coaching trainers, can intervene at various levels: Upstream to carry out a personalised study of the requirements of the company on generic subjects or specific themes: this study, done in cooperation with the client, consists of defining a full training plan, after having evaluated the persons to be trained In technical support, through case studies based on current industrial projects, for which the teams to be trained must quickly learn the skills to be used In skills acquisition, through generic programs with the implementation of concrete cases print this page send to a colleague Français contact site map extranet legal notice