HOME HELP PRIVACY POLICY EN Privacy Policy This privacy policy sets out how Multipanel UK Ltd uses and protects any information that you provide. Multipanel UK Ltd takes data protection very seriously and is committed to full compliance with the requirements of the EU GDPR (General Data Protection Regulation.) We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Multipanel UK Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018. When we collect information about you When you visit our website and register your contact information, or in the course of our companies doing business. What information we collect We may collect the following information: name and job title contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers What we do with the information we gather When you request information through this website or when your company trades with Multipanel UK we use your information to process your order and to respond to your requests and to fulfil any other contractual obligations. We also use this data to arrange delivery and for other purchase related services which may involve contacting you by telephone, email or SMS. Also for on-going customer service dealings including any faults, errors or refunds. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to assess our business performance and to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. You are not obliged to participate in these if you do not wish to. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@multipaneluk.co.uk We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You have the right to access the personal data we hold, to have any incorrect information rectified, and to witdraw your consent for us to hold such information. To make a data request OR to remove your consent, please contact Multipanel UK Ltd via telephone +44 1392 823015, email enquiries@multipaneluk.co.uk or via post Multipanel UK Ltd, Unit 6, Site 2 Oak Business Units, Thorverton Road, Matford, Exeter, Devon, EX2 8FS Should you be unhappy with our processing of your personal data, you have the right to complain to the Information Commissioner’s Office https://ico.org.uk/concerns/. Frequently Asked Questions Employment Opportunities Apply for a Job Environmental Guide & Policies Anti-slavery and human trafficking policy Privacy Policy Contact Health & Safety © 2021 Multipanel UK LTD • Company Registered No: 5024774 • Registered Office: The Old Mill, Northampton NN7 3DB Manufactured by Yello Studio By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Reject All Cookies Settings