Pay Online Outages Consumer Survey REPORT OUTAGE: 877-966-7693 PAY BY PHONE: 580-377-1414 About Us Account Services Member Services Energy Savings Youth Programs Newsletter Annual Meeting ABOUT TOUCHSTONE ENERGY COOPERATIVES The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 740 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members every day. Electric cooperatives distribute power for 56 percent of the U.S. land mass over 2.4 million miles of power lines. Electric cooperatives were established to provide electricity to rural America, and now make up the largest electric utility network in the nation. Touchstone Energy is the national brand identity for that network. Did you know Electric Cooperatives ... Are located in 80% of the nation’s counties Are the largest electric utility network in the nation Total more than 900 local systems in 47 states Have 42 million member-owners Distribute power over 2.5 million miles of line Serve 56% of the U.S. land mass Own $130 billion in generation, transmission, and distribution assets More than 88% of all local electric co-ops offer electricity generated from renewable sources. What Makes Our Cooperatives Different Touchstone Energy co-ops are owned by the members they serve and are committed to providing reliable electricity at the lowest price possible. In short, co-ops “look out” for the members they serve. Touchstone Energy co-ops provide high standards of service according to their four core values: integrity, accountability, innovation and commitment to community. Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (ACSI), one the nation’s most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of “83” out of a possible 100, outclassing utility industry satisfaction score of “77.” NWEC MOBILE APP Log In ©2021 Northwestern Electric Cooperative. All rights reserved. Touchstone Energy® Cooperatives is a national network of electric cooperatives across 46 states that provides resources and leverages partnerships to help member cooperatives and their employees better engage and serve their members. By working together, Touchstone Energy cooperatives stand as a source of power and information to their 32 million member-owners every day. Legal Information