WEST MIDLANDS WORCESTER & WARWICKSHIRE NORTH WEST SOUTH EAST NEWS CAREERS ABOUT US TICKETS DIAMOND BUS NORTH WEST CUSTOMER CARE POLICY NETWORK MAPS BUSINESS ACCOUNT TICKETING DIRECT DEBIT GUIDE CORONAVIRUS POLICY ACCESSIBILITY ON OUR BUSES M-Ticket Guide With Diamond M-tickets you can use your mobile phone as your bus pass! Simply buy your ticket in the Diamond Bus App and scan the ticket from your phone to travel Step 1: Download the app, Log in & check ticket deals Log in to your account using your mobile phone to see our range of mobile ticket deals. Step 2: Buy tickets Select one or more tickets from the menu and choose your preferred payment method. You can pay using debit or credit card. Step 3: Activate your ticket When you're ready to use your ticket select the activate button. Don't press this until you're ready to use your M-ticket as the countdown clock to the ticket expiry will begin as soon as this button is pressed. Please note: You will need to have mobile internet/wifi to access your tickets. Warning! You can only activate your ticket on another device within a 24 hour period of activation. Doing so will result in the ticket being locked. Contact support if this occours. Step 4: Using your ticket When you're ready to use your M-ticket simply present it to the driver or scan the QR Code against the on-board reader. It is your responsibility to make sure your phone is charged up and provides clear readability of the ticket and your personal details including your uploaded photo. Please note: The photo saved to your account should be a true likeness as this will also be used to validate your ticket with the driver Step 5: Ticket expiry When your M-ticket has expired a message will be displayed to alert you that the ticket is no longer valid for travel. Links Diamond Bus Terms and Conditions of Carriage Customer Care Policy Gender Pay Gap Reporting Privacy Policy & Data Protection Advertise on our buses WM Customer Charter Cookie Policy Apply for a Business Account Learn more Network Maps Bus Tracker Guide Journey Planner Guide M-Ticket Guide Ticket Gifting Guide Direct Debit Guide Connect with us Diamond Midlands Twitter Diamond North West Twitter Diamond South East Twitter Diamond Midlands Facebook Diamond North West Facebook Diamond South East Facebook © 2017 - 2021 Diamond Bus | Powered by BusHub Part of Rotala PLC See details OK, I understand We have placed cookies on your device to ensure this website works as expected and to help us improve this website. We'll assume you're OK to continue, otherwise please disable cookies in your browser settings.