Paga Welcome LOGIN SIGN UP Home Solutions How can we help you today? New Support Ticket Check Ticket Status Call: 07000007242 OR 012777160, WhatsApp: 08099227242 Knowledge base CX Knowledge Base In-Store Merchant 16 What is the Paga Merchant app? What Does the Paga Merchant App allow me to do? I already have a Paga account. Can I use the merchant app with the same details? What can I do on the Merchant App? Can I collect payment from ONLY Paga users on the Merchant App? See all 16 articles Customer Getting Started 11 How do I open a Paga account? How can I fund my Paga account? Can I have more than one Paga account? Are there any subscription fees for using Paga services? I created a Paga account online, however I did not receive a verification email? See all 11 articles My Account 12 Does Paga know my PIN, is it secure? Is it ok to provide my account details such as username and password when asked? How do I link another phone number to my Paga account? My Paga account locked, what should I do? What is the security image for? See all 12 articles Paga Pocket 24 What is Paga Pocket? Who can create a Paga Pocket? How can I create a Paga Pocket? Can a registered Paga Agent create a Paga Pocket on behalf of customers? Do I need to have Airtime before I can create a Paga Pocket via USSD?. See all 24 articles P2P Money Transfer 18 What is send money? Who can I send money to? Can I send money from my Paga account to other countries? Can I send money without a Paga account? Can I cancel a send money transaction? See all 18 articles Paga App 19 Is Paga app compatible with all device types? How do I change my password on Paga mobile App? Will I be charged more for transacting via the App? Can I sign in with two different Paga accounts on the same mobile device? What do I do if I change my mobile device? See all 19 articles my242 | *242# 11 Do I need to have airtime on my line to use Paga *242#? What is the cost of registering or creating Paga account via *242#? I registered earlier, how do I get my Pin? How do I know if transaction via *242# has been processed? I don't know my *242# PIN, how do I reset it or get a new one? See all 11 articles International Remittance 8 What does IMTO stand for? Can I receive money from other countries? How are IMTO Transactions Processed to Paga? Can a level 1 Paga user receive money from other countries? Can I receive foreign currency? See all 8 articles Deposit to Bank 6 Which banks in Nigeria can I send money to? Can I cancel a 'deposit to bank' transaction? What information do I need to perform a deposit to bank transaction? Will the recipient of a deposit to bank transaction receive a message from Paga? Will I receive alerts after a successful transaction? See all 6 articles Uber on Paga 6 Do I need to have a Paga account to pay for an Uber ride? Do I need to fund my Paga account to pay for Uber rides? Can I pay for my Uber ride with my local debit card on Paga? Do I get charged FX rates when I use my card on Paga for my Uber ride? What if there’s no internet access at the end of my ride? See all 6 articles Cardless ATM Withdrawal 5 Can I use my ATM withdrawal code at an agent? Which Bank ATMs are available for cardless withdrawal? Do I pay extra for ATM withdrawal? What happens if my transaction is successful but ATM does not dispense cash? How to withdraw cash from Paga via an Agent: Investment (Wealth.ng) 24 What Is Wealth.ng? What can I do with Wealth.ng on Paga? How does Wealth.ng work? Who are the owners of Wealth.ng? What are the benefits of using Wealth.ng? See all 24 articles Contact Channel 2 What are Paga support hours? Where is Paga office located? Consumer Transaction Fee 1 Customer Price List Agent Getting Started (Agent) 10 How do I become an agent? How much does it cost to sign up as Paga agent? What are the benefits of becoming an agent? As a newly registered Paga agent, how much do I need have in agent account as startup capital? How do I fund my agent account? See all 10 articles Guide To Agent Transaction - Online 6 Deposit to Bank Bill Pay Deposit to Paga (Accept Deposit) Withdraw from Paga (Accept Withdrawal) Withdraw from Bank See all 6 articles Orange Club 6 What is Orange club? What are the requirements for joining orange club? What do I benefit from Orange club membership? Is it free to join the orange club. Can a non Paga agent join the Orange club? See all 6 articles Agent Money Insurance 13 What is money insurance? What does the money insurance cover? How long is the insurance scheme? How much do I pay annually for money insurance? What does N6,500 annual premium money insurance cover? See all 13 articles Agent Life Insurance 7 What is Agent life insurance? What does Life Insurance cover? How long is the life insurance scheme? How much do I pay annually for the life insurance? Can I increase my life insurance annual premium? See all 7 articles AVS 25 What is AVS? What do I benefit from AVS? Who can do AVS? As a Paga agent, how do I register for AVS? Will I be charged when I opt in for AVS? See all 25 articles Fee, Commission and Bonus 4 How are commissions paid to Paga agent? What do I do if my commission is not paid? How do I monitor my commission? Do I earn commission on accept deposit transaction? Agent Android App 8 Where can I download the Agent Android app? What agent features are available on the Agent Android app? How do I print receipt from the Agent app? Can my tellers use the same app I use to login? Can I access my emergency float on the Agent app? See all 8 articles Emergency Efloat 11 What is emergency Efloat? What do I do to get emergency float? What can I use emergency float for? When am I suppose to pay back emergency float used? When can I use emergency float? See all 11 articles Agent User Management (Teller) 9 What is Agent User Management? What is the role of teller? What do I do to get agent user management tool? How do I create a teller? Can I use my existing phone number to create a teller account? See all 9 articles Agent Categorization 5 How are Paga agents Categorized? Who is a Retailer? Who is a Star? Who is a Superstar? Who is a Megastar? Safe Agent User Administration Practices 9 How can I keep my agent account login credentials safe? How do I know if I’m accessing the genuine Paga site? How can I safely download and access the Agent Android App? Is it safe to transact from a public device or business centers? If I misplace my working device, what do I do? See all 9 articles Paga Aggregator 11 Who is a Paga aggregator? What do I benefit as Paga aggregator? As Paga aggregator, do I need to have an office space? How do I monitor my sub-agent's transaction and my earnings? How do I apply as Paga aggregator? See all 11 articles POS 6 As a registered Paga agent am I entitled to a POS? Is there a limit on POS withdrawal? What type of ATM cards can be used on the POS Terminal? What Happens When a POS Transaction is Performed and the Agent did not Receive Value? What Happens When a Transaction is Performed and the Agent Received Value but a Receipt was not Generated? See all 6 articles Business Getting Started (Business) 6 What is Business account for? What are the benefits of Paga business? What can I use Paga business for? How do I create a business account? Why do I need to verify my business account? See all 6 articles My Business Account 10 I forgot my business account password, what do I do? Do I get notified when customers place an order through my merchant Page? How can I view my transaction history? How can I access my money on Paga? As a merchant, I can’t view my transaction history? See all 10 articles Integration 5 I do not know how to go about integration, can I get help from Paga? What is the cost for integrating Paga? I would like to integrate Paga to my business, how do I access the API? How long does it take to Integrate to Paga? Which PLUGINS are supported by Paga? Collection 6 What is epay? With Paga e-pay, what options available for my customers to make payment on my website? What are the benefits of Paga e-pay? What is PayMe page? How do I access payment made through my PayMe Page? See all 6 articles Disbursement 2 What can I use Paga business to disburse? How does Paga BulkPay work? Doroki-Instore App 21 What is the Doroki In-store app? How can I create an account on the Doroki In-store app? What Does the Doroki In-store App allow me to do? I already have a Paga account. Can I use the Doroki In-store app with the same details? What can I do on the Doroki In-store app? See all 21 articles Home Solutions