Skip Navigation Enroll TECHNOLOGY SUPPORT Technology issues happen and our supportive staff is here to support you through any challenges. BEST-IN-CLASS TECHNOLOGY Technology Support Services Connections Academy’s® technology support staff members have an expansive knowledge of computer technology and Pearson Online Classroom (formerly known as Connexus®). They will help you to troubleshoot any problems you are having with Pearson Online Classroom, using remote diagnostic tools that allow them to “see” a student's computer and correct problems from afar. Connections Academy provides extensive technical support for students and parents via toll-free phone (1-800-382-6010) and email (support@connectionsacademy.com). Family Tech Support Hours: Monday - Friday 9:00 a.m. - 9:00 p.m. ET Online Resources Resetting Your Pearson Online Classroom Password Hardware and Connectivity Resources Technology Support 10960 Grantchester Way, Columbia, MD 21044 1-800-382-6010 (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) (opens in a new tab) Find Your School Privacy Terms of Use Accessibility Do Not Sell My Information (opens in a new tab) Nondiscrimination Policy Sitemap (opens in a new tab) Connections Academy is a part of Pearson, the world's learning company. Connections Academy is a division of Connections Education LLC, which is accredited by Cognia. © 2021 Pearson Education, Inc.