BBB National Programs uses cookies and similar technologies to give you the best possible content and experience. If you click "Accept,” cookies are used to collect information about how you interact with our website and other media. If you have a business relationship with us, we may link this usage data with your contact information. To find out more about the cookies we use, see our Privacy Policy. If you click “Decline,” only cookies that are necessary for performance and usability will be saved on your computer. Accept Decline Link to homepage PROGRAMS EVENTS MEDIA CENTER ABOUT US CAREERS Search Home Programs All Programs BBB EU Privacy Shield - For Businesses BBB EU Privacy Shield Following the Privacy Shield Principles enables U.S. businesses to demonstrate compliance with data protection standards when processing the personal information of consumers from the European Union, the United Kingdom, and Switzerland. BBB EU Privacy Shield is the chosen independent recourse mechanism of over 1,000 businesses that wish to bring accountability to their public commitments. The program provides trusted dispute resolution services and helps organizations of all sizes meet Privacy Shield compliance obligations. FOR BUSINESSES FOR CONSUMERS JOIN PRIVACY SHIELD SUBMIT A COMPLAINT Program Impact For 20 years, under the Safe Harbor and Privacy Shield Frameworks, our non-profit program has delivered independent third-party dispute resolution services to U.S. businesses of all sizes. We also offer a package of compliance and administrative services. Dispute Resolution Conciliation and arbitration options offer flexibility and enhance customer service. Monitoring & Reminders Monitoring privacy notices and certifications with timely reminders to keep your team focused on privacy compliance. Compliance Support Hands-on assistance with developing Privacy Shield notices and navigating the self-certification process. Resources & Guidance Compliance tips and curated resources empower businesses to implement best practices. Principles & Procedures When a U.S. business joins Privacy Shield, it makes a public commitment that its processing of EU, UK, and Swiss personal data will meet the data protection standards embodied in the Privacy Shield Principles. A business that chooses BBB EU Privacy Shield as its IRM agrees to follow our Procedure Rules when responding to privacy complaints, and to keep the same promise to the individuals who make use of our dispute resolution service. Privacy Shield Principles Read the Principles Procedure Rules Read the Rules What Sets BBB EU Privacy Shield Apart? Dispute Resolution Our unique conciliation-first model delivers speedy and seamless dispute resolution services, following transparent procedures trusted by consumers and businesses alike. This meets the requirement for Privacy Shield businesses to select a recognized Independent Recourse Mechanism (IRM) to facilitate complaints brought by EU, UK, and Swiss individuals under Privacy Shield. Learn more about our complaint handling process. Compliance & Monitoring As your IRM, BBB EU Privacy Shield provides hands-on compliance assistance during self-certification and annual re-certification. We help your business align its privacy notices with the substantive requirements of Privacy Shield and support your team in meeting ongoing administrative requirements, through included monitoring and timely reminders. Learn more about our privacy policy guidance. Service & Engagement Through up-to-date guidance about the evolving data privacy landscape, BBB EU Privacy Shield enables its participants to focus on what matters. Our team also provides one-on-one support for participating businesses of all sizes. We are always at the ready to assist you, whether advising on best practices for consumer complaints or navigating a merger of two Privacy Shield certifications. Learn more about our application process. Joining BBB EU Privacy Shield STEP 1: Confirm your organization is eligible for Privacy Shield STEP 2: Apply with BBB EU Privacy Shield STEP 3: Update draft privacy policy to include Privacy Shield disclosures STEP 4: Submit all materials and wait for our approval STEP 5: Self-Certify with the U.S. Department of Commerce, International Trade Administration How to Join Get Started News & Blog STATEMENT BBB National Programs’ Statement on Today’s European Commission Adoption of Standard Contractual Clauses for Cross-Border Data Transfer McLean, VA, June 4, 2021 – Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National Programs today issued the following statement: Read the Statement BLOG A globalized CBPR framework: Peering into the future of data transfers Last month, at the IAPP’s Privacy. Security. Risk. 2021 conference, an important moment occurred that may have been easy to miss. During a panel discussion titled “The Evolution of International Privacy Policymaking in the U.S. Government," discussing data flow issues around the world, the DOC International Trade Administration's Christopher Hoff, Deputy Assistant Secretary for Services, dropped the clearest signals about the future of ITA’s work. Read more BLOG Is Your Business Ready for Consumer Data Privacy Requests? Businesses face many common pitfalls as they prepare to handle consumer privacy requests. They may be referred to as “data rights,” “data subject rights” (DSRs), or “data subject access rights” (DSARs). No matter what they are called, there are consistent themes in the best practices and pitfalls inherent in these essential elements of any privacy program. Read more BLOG Independent Privacy Certifications: The Scalable Solution for Vendor Due Diligence As a responsible business, you have an obligation to properly vet and monitor the privacy practices of your suppliers and vendors. The reason is simple: you could be held legally and financially liable for their improper data protection practices. And while vendor privacy due diligence can be a Herculean task, it doesn’t have to be this way. Read more Resources & Guidance In concert with our other privacy initiatives, we provide up-to-the-minute guidance on common privacy compliance obligations as well as curated resources to empower businesses to quickly embrace best practices. 2020-21 Procedure Report Read the Report BBB EU Privacy Shield Program Fact Sheet Learn More Tips to Navigate GDPR: Webinar Recording Watch it Podcast: The Movement of Data Protection Hear it Frequently Asked Questions What are the Privacy Shield Frameworks? What does Privacy Shield mean for my business? How can BBB EUPS help my business? How can I join BBB EUPS and become certified in the Privacy Shield Frameworks? 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