SOLUTIONS TOOLS INDUSTRIES RESOURCES ABOUT US CAREERS Contact Us Featured Articles Great Leadership and How to... by VXI Marketing at 11/18/2021 Mergers and Acquisitions: Navigating your... by VXI Marketing at 11/11/2021 First-Time Outsourcing Dos and Don’ts... by VXI Marketing at 11/03/2021 Subscribe to Our Newsletter Be the first notified about our new articles and posts. Select category Business Process Outsourcing Coronavirus Corporate Responsibility Customer Care Customer Experience CX Blog News Newsroom Outsourcing Uncategorized Sort order A - Z New releases Recent Articles Great Leadership and How to Thrive in Adversity 4 minutes read, posted on 11/18/2021, by VXI Marketing Leadership is the single most important aspect that allows an organization to grow and evolve. An effective leader is an… READ MORE Mergers and Acquisitions: Navigating your BPO Through a Pandemic 6 minutes read, posted on 11/11/2021, by VXI Marketing Mergers and acquisitions (M&A) have long been part of both the progress and survival of all multinational companies. Business entities… READ MORE First-Time Outsourcing Dos and Don’ts for Your Customer Care 7 minutes read, posted on 11/03/2021, by VXI Marketing First-time outsourcing can be a difficult task for some. Seeking a partnership with an external service provider to do an… READ MORE Job Satisfaction: An Award-Winning BPO Company’s Secrets 6 minutes read, posted on 10/27/2021, by VXI Marketing Job Satisfaction should be the employers’ number one priority, but unfortunately, not all attain this objective. One might think that… READ MORE Holiday CX Best Practices During Seasonal Call Spikes 4 minutes read, posted on 10/05/2021, by VXI Marketing Black Friday, Cyber Monday, Thanksgiving Sale, Christmas, and New Year’s Eve Sale remind us of one thing: the holidays are… READ MORE Customer Retention Strategies from an Award-Winning BPO Company 5 minutes read, posted on 09/18/2021, by VXI Marketing Customer retention is vital to the survival of any business and customers are the key ingredient in what keeps your… READ MORE 5 Important Qualities of Your First (or Next) Call Center... 5 minutes read, posted on 09/09/2021, by VXI Marketing Whether your business is categorized as a ‘mom ‘n’ pop’ or a corporation, outsourcing your customer interaction through a call… READ MORE Five Sure-Fire Ways on How to Win Customer Loyalty 5 minutes read, posted on 09/02/2021, by VXI Marketing An age-old marketing debate emerges in the middle of a global health crisis. Which is better for growth: customer acquisition… READ MORE 5 Secrets to Award-Winning Customer Experience 5 minutes read, posted on 08/25/2021, by VXI Marketing What does it take for a Business Process Outsourcing (BPO) company to be called a world-class provider of award-winning customer… READ MORE Customer Experience Agility: The Secret to Great Customer Service 5 minutes read, posted on 08/18/2021, by VXI Marketing Nothing quite defines the future of customer service than customer experience agility. Agility, in terms of physiology, is defined as… READ MORE LOAD MORE ARTICLES Real people. Real experiences. Real emotion. Your customers' lives are busy, we’re here to make them easier. LEARN MORE Customers Solutions Industries CSR Impact Resources Company About Us Our Leaders Global Footprint Careers More Information Case Studies Our Blog Press Releases News Follow Us LinkedIn Twitter Youtube Facebook VXI Global Solutions, LLC 220 West 1st St. 3rd Floor Los Angeles, California 90012 Copyright © 2020 VXI Global Solutions, LLC. All Rights Reserved This site uses cookies We'll assume you're ok with this, but you can opt-out if you wish. Learn how we use your data here.Cookie settingsAccept