01284 413400 saa@sybilandrewsacademy.co.uk Home About Us News & Dates Remote Learning Curriculum Wellbeing Contact Us Remote Learning The information and resources on this page provide support and guidance for all students to access their online learning via Microsoft Teams. For guidance on using Microsoft Teams please refer to the guide in the attachments section of this page and our YouTube video below. Parents may also wish to refer to the National Online Safety document which has a Remote Education guide. If you require wellbeing support please refer to our Wellbeing Resources and Support Page. Teams Guide What is Teams? It is part of the Office 365 suite of applications that students at Sybil Andrews have access to. How can students access it? You can access it in a web browser, or, download it as an application on desktops, smartphones/ tablets. What if students need support? Students have had an Assembly on setting up Teams. If students are still struggling, they should contact saa@sybilandrewsacademy.co.uk What if students have forgotten passwords? They can reset passwords by contacting Reception. Subject Teachers cannot reset passwords. Problems with Teams? Try these quick fix tips. Follow steps below first Log Out Uninstall Teams (application or app) Reboot the deviceReinstall Teams Re-login to Teams If you continue to having technical issues with Microsoft Teams please contact the school at SAA@sybilandrewsacademy.co.uk. Students need to give a specific description of the issue e.g. cannot login to Teams and which device you are using Teams on. School Email Address The student email address will follow this format XXXX@sybilandrewsacademy.co.uk XXX= student username (When your year group started at the school followed by your initial and surname. For example 18JBloggs@sybilandrewsacademy.co.uk). Attachments pdf Remote Learning Policy Remote-Learning-Policy-FINAL.pdf pdf Remote Learning Student and Parent FAQs Remote-Learning-Student-and-Parent-FAQs.pdf pdf Teams Training for Students - Part 1 Teams-Training-Student-PART-1.pdf pdf Teams Training for Students - Part 2 Teams-Training-Student-PART-2.pdf pdf Live Teams Lessons - Student Expectations Student-Expectations-Microsoft-Teams.pdf pdf National Online Safety - Remote Learning Tips NOS-Education-top-tips.pdf Sitemap Accessibility Statement Policies & Documents Terms and Conditions Unity Schools Partnership Contact Us Sybil Andrews Academy, Rougham Tower Avenue, Bury St Edmunds, IP32 7QB By continuing to browse the site, you are agreeing to our use of cookies. Learn more OK