ForeSee is now a part of Verint. Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management. LEARN MORE Move Beyond the Survey Surveys alone are no longer enough. You need direct, indirect, and unstructured data across all touchpoints to drive business results. Automate Analysis No more manual, time- intensive, error-prone analysis. Leverage AI and automation to collect, analyze, and prioritize. Connect Silos to Drive Action Develop a unified improvement strategy that involves executives, operational heads, and channel managers. LEARN MORE The world’s top brands use Verint Experience Management to increase satisfaction, loyalty and recommendations. Verint’s causal, predictive methodology prioritizes actions and links CX improvements directly to business outcomes. Predictive Model Know with certainty what to do next and why. Get actionable intelligence on the CX drivers to prioritize for the most impact on the business. The best brands differentiate on digital experience. A digital-first strategy is good for customers and for the bottom line. Digital Expertise Build authentic, relevant digital experiences at scale across the entire customer journey, and get a big competitive advantage. LEARN MORE Insights Verint Experience Index: Health Insurance 2021 See how 25 of the top health insurance companies in the U.S. rank on CSAT and NPS, what factors impact member satisfaction, and which engagement channels members prefer. DOWNLOAD NOW Verint Experience Index: Banking 2021 See how 15 of the top banks in the U.S. rank on CSAT and NPS, why customers have become more omnichannel than ever during the pandemic, and how and when customers like to go digital first. DOWNLOAD NOW Experience Quality: A New CX Framework This ebook is for strategic decision makers—executives, heads of operations, and channel managers—and lays out a unified strategy for improving CX that also raises satisfaction and boosts business benefits. DOWNLOAD NOW Verint Experience Index: Retail 2020 See how 25 brands rank on CSAT/NPS, why Costco tops Amazon, and get CX best practices on journeys, fulfillment, and turning 2020 challenges into 2021 opportunities. DOWNLOAD NOW Verint Experience Index: E-Gov H1 2020 See which sites and apps deliver great citizen experiences, CSAT rankings for 100 agencies, and how COVID-19 impacts the public sector. DOWNLOAD NOW Verint Experience Index: Electric Utilities See how electric utilities rank on satisfaction, why great experiences boost retention and ROI, and how providers are overcoming COVID-19 challenges. DOWNLOAD NOW Let's Talk GET IN TOUCH See How it Works REQUEST A DEMO © 2021 Verint. All rights reserved. INSIGHTS BLOG RESEARCH WEBINARS LOGIN CAREERS CONTACT DEVELOPER SUPPORT TRUST AND SECURITY PRIVACY POLICY