Menu Search Help Log In AMERICAN EXPRESS CREDITSECURE® FAQs -Opening in same window Log in to CreditSecure We monitor what matters. You live your life. You'll pay only $1 for the first 30 days and $16.99 thereafter.* Sales tax may apply. Terms apply. -Opening in new window Enroll Now *The $1 offer is for first-time CreditSecure customers only and may only be used once. For your safety and privacy, if you are an Additional Card Member, you must have your own unique American Express username and password to purchase and to access CreditSecure. Please refer to FAQs for more information or call 1-866-617-1893. The Benefits of CreditSecure Detection & Alerts Receive alerts for compromised personal data, potential fraud and at-risk personally identifiable information for you and your children. FICO® Scores & Reports Your FICO® Score1 is generated automatically once per month, it is also calculated when you pull your 3 Bureau Credit report, which is available every 30 days. Receive alerts for changes in your reports and access tools to help you understand which factors contribute to your score. Support & Assistance Speak to dedicated representatives if you suspect fraud, lose your wallet or need help understanding your credit report. 1Credit score calculated based on the FICO® Score 8 model. Your lender or insurer may use a different FICO® Score version than FICO® Score 8, or another type of credit score altogether. FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries. Credit Monitoring You worked hard to build your credit. Let us help you keep an eye on it. ✔ FICO® Scores with tracking and alerts ✔ On-demand report refresh every 30 days ✔ Daily 3-bureau credit report monitoring ✔ Credit limit and utilization alerts Identity Monitoring Your identity is a precious asset. We have the tools to help you monitor it. ✔ Dark Web Monitoring alerts you if we detect compromised personal information ✔ Social Security Number Trace alerts you if we detect the use of your SSN ✔ Child Monitoring alerts you if CreditSecure detects compromised personal information for your enrolled children Fraud Assistance Speak to a dedicated representative if you suspect fraud. ✔ Lost Wallet assistance ✔ Dedicated Fraud Assistance agents Frequently Asked Questions What features does CreditSecure offer? What is Dark Web Monitoring? What does Child Monitoring do and how many children can be registered? How long does negative information stay on my credit report? Why am I not eligible for another $1 trial offer for the first 30 days? What is Social Security Number Trace? How often is my FICO® Score updated? What is the advantage of a 3 Bureau Credit report? Does pulling my own credit report impact my credit score? What are the advantages of CreditSecure compared to other credit score tracking services offered by American Express? Will my enrollment in CreditSecure cause credit inquiries on my credit report or affect my credit score? We monitor what matters. You live your life. -Opening in same window Enroll Now Getting CreditSecure monitoring by mail? Learn More Terms and Conditions ABOUT About American Express Investor Relations Careers Global Network Contact Us Amex Mobile App PRODUCTS & SERVICES Credit Cards Business Credit Cards Corporate Programs Prepaid Cards Savings Accounts & CDs Gift Cards LINKS YOU MAY LIKE Membership Rewards Free Credit Score & Report CreditSecure® Bluebird Accept Amex Cards Refer A Friend ADDITIONAL INFORMATION Credit Intel – Financial Education Center Supplier Diversity Credit 101 Money Management 101 US Newcomers Frequently Asked Questions United StatesChange Country Terms of ServicePrivacy CenterAdChoicesSecurity CenterCard AgreementsServicemember BenefitsSite Map All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Please review. © 2021 American Express. All rights reserved