My Home My Business Energy Home Services Smart Home Help & Support My Account Warning We’re sorry if there’s a delay in your top-up crediting onto your meter. The team are currently making some system improvements. Your top-up will be applied to the meter as soon as possible today. If you need to apply the credit before then, please manually enter your vend code using the following Help and Support page. We’re sorry for any inconvenience this may cause. Top up a smart meter In four quick steps. Please type a smart card number Next The Company About us British Gas Business Hive Active Heating Centrica PLC Information Terms & conditions Privacy policy Cookie settings Legal information Access for all Modern slavery transparency statement The Source Blog Support Emergencies Complaints Complaints performance Performance standards Responsible disclosure Priority Service Register Download our app Social channels British Gas proudly supports © British Gas 2021