Our Homes Testimonials News Making Choices Working For Us Contact Us Making The Right Choice Information to enable you to make informed decisions in your search for a care home. Our Aims & Objectives We aim to provide a home from home environment with appropriate care and support from a well trained staff team to enable you to continue living your life in a safe and happy home 24 hours a day for as long as you need to. We will ensure that we work with you and your family, friends, advocates and other professionals involved in your life in gathering all the information we need to make sure we can meet your needs. We will build your Plan of care or Support Plan to reflect the information gathered so that everyone who needs to know can support you in your care needs as an individual. We will strive to meet the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 by: conducting regular reviews and close monitoring of our services welcoming complaints and compliments listening to your views acting on your views and comments in a timely fashion We want our residents and their families to be reassured that they are in a "Home for Life" but only where we can demonstrate that we can continue to meet that individuals needs. Where an increase in needs is such that we cannot realistically and safely continue caring for an individual we will ensure that all the appropriate professionals are involved, we will support that resident and their family in finding alternative accommodation. Further Questions & Answers Information is essential to enable us to make informed decisions. In 1998 the Office of Fair Trading surveyed nearly 1000 residents of care homes, they found that fewer than 1 in 4 had received, or remembered receiving, any written information about the home before they moved in. Leaving your home and its familiar surroundings to move into a care home is a big step. It is therefore important that you look at all the choices that you have available to you first and find one that suits your needs before you make a decision. The questions and answers under the categories below aim to help you make an informed decision about which care home to choose. The answers below are applicable to all Charing Healthcare homes. Personal Possessions Q: How much furniture or personal possessions can I bring with me? A: It is your personal choice, we will provide bedroom furniture and would encourage you to bring in any smaller items to personalise your room, like photographs, pictures, clock, soft furnishings and nic naks. If you wish to bring in a larger item please discuss this with the manager. Q: Can I bring any pets? A: We are more than happy to consider you bringing your pet into your new home but the manager would need to assess the situation taking into account a number of other factors. Close Residents' Rooms Communal areas Meals Leisure Staff Personal Care Other Important Points The Fees Should you require any further information please either contact the home manager or email Heather Viggers our Director of Care at heather@charinghealthcare.co.uk Back to top Categories of Care We specialise in delivering top quality care in the following categories. Select the appropriate heading for further information. Residential Care Nursing Home Care Respite Care Learning Disability Care Get in Touch Send us your details and your enquiry and we will contact you as soon as possible. Care Home of Interest... Blair Park Care Home Charing House Care and Nursing Home Chippendayle Lodge Care Home Hillbeck Care Home Park View Care Home Rosewood Care Home St. Stephens Nursing Home The Oast Care Home The Vale Care Home Woodside Care Home How did you hear about us? Autumna Banner Care Choices Carehome.co.uk District Nurse Facebook Friend or Family Google GP/Doctor Hospital Discharge Team Local Authority Social Worker Local Church Main Home Sign Walk/Drive By Past Respite Stay Pharmacy Roundabout Solicitor Other You agree to our Terms & Conditions Get in Touch How to Contact Us Charing Healthcare, Canterbury Street, Gillingham, Kent, ME7 5AY. Telephone: 01634 584600 Fax: 01634 584650 Our Care Homes Blair Park Care Home Sittingbourne Charing House Care Home Gillingham Chippendayle Lodge Care Home Ashford Hillbeck Care Home Bearsted Park View Care Home Medway Care Homes in Kent Rosewood Care Home Dartford St. Stephens Care Home The Oast Residential Care Home Maidstone The Vale Care Home Maidstone Woodside Care Home Dover © 2021 Charing Healthcare | Terms and Conditions