YOUR CHALLENGES OUR SERVICES INSIGHTS ABOUT US CONTACT US REQUEST A CALL BACK prev 1 2 3 next LONG LIVE THE XLA. We’re leading an IT revolution with our Experience Level Agreement. OUR APPROACH LED BY EXPERIENCE For too long, the SLA has been the only measure of IT success. But with its process-driven metrics, it often means settling for only the minimum level of performance. And in today’s world, we believe ‘good enough’ isn’t good enough. At Acora, we put user experience at the heart of what we do. We promise to measure our success through the perception of the people who consume our services. That’s because how people consume and interact with IT, and how they feel about it, has a huge effect on their productivity and wellbeing. We actively and constantly measure the user experience, then use those insights to go beyond our service level agreements – and truly meet your users’ needs. What we do ESSENCE OF ACORA END USER SUPPORT CLOUD & INFRASTRUCTURE PROFESSIONAL SERVICES APPLICATIONS OUR SOLUTIONS LEADING THE WAY Our solutions are all designed to address the technical, commercial and practical challenges you face every day as an IT leader. Strategic or tactical, business-as-usual or major structural transformation – whatever service and support you need, we’re here to help. ACCESS TALENT, QUICKLY INNOVATION VS OPERATION SMARTER WORKING THROUGH OPTIMISED IT DELIVERING A POSITIVE IT EXPERIENCE FOR YOUR USERS ANTICIPATING AND ADAPTING TO EVOLVING EXPECTATIONS DELIVERING DIGITAL TRANSFORMATION INSIGHTS THE LATEST FROM THE FRONTLINE Up-to-date information and insights from our in-house experts, plus our latest technical and practical guidance, white papers and customer stories – whatever IT know-how you’re looking for, you’ll find it all here. Read more DEALING WITH UNCERTAINTY: THE IMPORTANCE OF HUMAN EXPERIENCE Read more DEATH TO THE SLA (AS THE ONLY MEASURE OF IT SUCCESS) Read more prev 1 2 3 next LEARN WHY 5 OF THE TOP 50 UK LAW FIRMS SELECTED ACORA ABOUT ACORA THE INDUSTRY CHALLENGERS We’re offering an alternative vision of what Managed Services could, and should, be. Our manifesto for change reaches far beyond the SLA, and puts users front and centre. As our client, you’ll be part of that pioneering endeavour – with the reassurance of working alongside an established market leader with over 25 years’ experience and expertise. OUR STORY A bit about us, where we’ve come from – and where we’re going next Read more OUR APPROACH Find out how we’re changing our industry by putting the user experience first Read more OUR PEOPLE Meet some of the amazing people you could be working with as an Acora client Read more JOIN US Acora is a fantastic company that’s going places – and you could be part of it Read more OUR PARTNERSHIPS ALWAYS BY YOUR SIDE HOME Your challenges Our services Insights About us Careers Contact us Sitemap CUSTOMER Support Cloud Resources LEGALS Terms of use Privacy policy Cookie notice SUBSCRIBE TO ACORA INSIGHTS I agree to receive marketing updates from Acora. I am aware I can opt out at any time. Acora Privacy Policy link FOLLOW US Copyright © 2021 Acora. All rights reserved. Company Number: 2348923; VAT Reg No: 508 9992 91 By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Reject All Accept All Cookies