Accessibility News Residents’ login to My SBHG Social Heart, Business Head, Local Impact Search Our Resident Portal is currently unavailable. We are working to get it back online as soon as possible. We apologise for any inconvenience caused during this time. News About us Repairs Customer handbook Health & safety Our Services Contact Us Now viewing: Home > News News Services to support you now the furlough scheme has come to an end Whether you have been able to return to work or facing redundancy, we want to let you know that we have a range of services available to support you through this difficult time. Posted on 24 Sep 2021 at 04:00 PM by Shepherds Bush Housing Group Are you interested in shaping our future while developing your skills? Could you be our next Associate Tenant Board Member? Posted on 23 Apr 2021 at 03:17 PM by Shepherds Bush Housing Group Building affordable homes for future generations SBHG secures an £110m private placement to support it's ambitious affordable home building programme. Posted on 24 Mar 2021 at 03:19 PM by Shepherds Bush Housing Group SBHA announces new Executive Team members Shepherds Bush Housing Association has completed the new structure of its Executive Team. Posted on 26 Feb 2021 at 05:20 PM by Shepherds Bush Housing Group Our history shows us that LGBTQ+ visibility is important A blog by our CEO Matt Campion discussing how LGBT visibility is essential in creating an equal, inclusive and diverse workforce. Posted on 26 Feb 2021 at 03:35 PM by Shepherds Bush Housing Group Rent increase in April 2021 Why rent is increasing in April 2021 Posted on 25 Feb 2021 at 04:38 PM by Shepherds Bush Housing Group The Housing Ombudsman seeks residents to join its new resident panel! Fancy being part of the Ombudsman's plans to share knowledge and learning between residents and landlords? Posted on 9 Feb 2021 at 10:55 AM by Shepherds Bush Housing Group Determined to learn from complaints Resident Voice plan deep dive into SBHA complaints service Posted on 24 Dec 2020 at 10:39 AM by Joanna Charlton Risk assessment & COVID action plan Posted on 2 Dec 2020 at 05:23 PM by Shepherds Bush Housing Group Financial support (COVID-19) Posted on 1 Dec 2020 at 05:03 PM by Shepherds Bush Housing Group Advice and useful links (COVID-19) Posted on 4 Nov 2020 at 05:08 PM by Shepherds Bush Housing Group Wa-Hayes! New homes in West London! We have started work on 27 new affordable homes in Hayes. Posted on 2 Nov 2020 at 04:23 PM by Shepherds Bush Housing Group Your voice matters Our Resident Voice (RV) Scrutiny Panel is examining how SBHG residents have been affected by the pandemic and what SBHG can do differently if we experience this again. Posted on 12 Oct 2020 at 11:15 AM by Shepherds Bush Housing Group Statement in response to Inside Housing article Customer satisfaction is one of our most important business priorities and we are always disappointed when a resident feels they need to complain. Posted on 9 Oct 2020 at 10:08 AM by Shepherds Bush Housing Group SBHG proudly supports Places After The Pandemic Covid 19 could offer a once in a lifetime opportunity for housing associations to deliver more with their communities, change how homes are built and adapt services. Posted on 17 Sep 2020 at 01:10 PM by Shepherds Bush Housing Group Are you interested in shaping our future? We're recruiting for a new resident Board member! Posted on 26 Aug 2020 at 04:09 PM by Shepherds Bush Housing Group Services, satisfaction and surveys! Find out how we are gaining a better understanding of our residents needs Posted on 21 Jul 2020 at 04:04 PM by Shepherds Bush Housing Group SBHG proudly supports Homes At The Heart campaign A call for the government to put social homes at the heart of its plan for social and economic recovery from Covid-19. Posted on 1 Jul 2020 at 10:24 AM by Shepherds Bush Housing Group Dig you know, we now offer tenants a digital tenancy? We’ve completed 21 digital sign ups’ since launching in May! Posted on 19 Jun 2020 at 04:43 PM by Shepherds Bush Housing Group Supplier payment processes Posted on 8 Jun 2020 at 05:21 PM by Shepherds Bush Housing Group Older articles Published at: 08:00 21/07/2017 Back to top of page Print this page Email this page Cookies Sitemap Read our Customer Newsletter here We’ll be producing this newsletter every other month to keep you up to date with what we are doing at SBHA. In this first edition we discuss what we are doing to improve customer satisfaction, how you can become involved in holding us to account and improving our services. Read our Customer Charter here Over the next 12 months, our service vision is to ‘Get brilliant at the basics’. This means we need to ensure we offer you a responsive and efficient experience all of the time. To achieve this, we have changed the way we work with you and this customer charter sets out our commitments to you. News Newsletter Archives 2021 September (1) April (1) March (1) February (4) 2020 2019 2018 2017 2016 2015 Search articles Search articles Media contacts Communications team T: 020 8996 4200 E: commmunications.team@sbhg.co.uk Follow us on... Shepherds Bush Housing Group © 2021 Powered by VerseOne Group Ltd We have placed cookies on your computer to help make this website better. You can at any time read our cookie policy. Otherwise, we will assume that you're OK to continue.