Toll-free number 800 979 070 Share this page: Home page | News Archive | Current page: QUALITY STANDARD 2020 QUALITY STANDARD 2020 RELATIONS WITH CUSTOMERS: THE QUALITY LEVELS ACHIEVED BY SOENERGY IN THE YEAR 2020 The attached document shows the quality standards established by ARERA in the "Integrated text of the regulation of the quality of electricity and natural gas sales services", which companies must guarantee to their customers, and the degree of compliance with these standard obtained in the year 2020. ATTACHMENTS SOENERGY 2020 quality standard File size: 233 kB [New window] Other NEWS Select the year 2020 Complaints form | Unusual amounts complaints form | CONSIP complaints form | CONSIP complaint form for anomalous amounts Soenergy is a trademark of Sinergas SpA - Registered office: Via Alghisi 19 - 41012 Carpi (MO) - Share capital € 2,310,977.00 fully paid-up - Modena RI, CF and PI 01877220366 Partner reserved area THIS SITE USES COOKIES Cookies are important for the proper functioning of a site. We use cookies to improve your experience, for example to remember login details, ensure secure access, collect statistical data to optimize site functionality and provide tools for sharing content on this site. For more information or to deny consent to some cookies, consult the complete information . Close this banner if you want this message to no longer appear.

Toll-free number 800 979 070 Share this page: Home page | News Archive | Current page: Soenergy does not call .... Soenergy does not call. Soenergy answers! In recent months, some customers have reported to us that they have received phone calls from Soenergy asking them to sign a contract renewal or a cheaper price change. We wanted to reassure you: SOENERGY DOES NOT CALL, SOENERGY ANSWERS! In fact, our company does not entrust the data of its customers to external agencies and, in case of need, it is always our employees, with name and surname - your branch manager or, in the case of companies, the area commercial officer. - to contact you directly. So be careful: even saying a simple "yes" or a "click" on the phone to a particular link can trigger the activation of new services. And for any doubts, as well as for any need, request for clarification or advice, remember that Soenergy's staff are always available at the desk closest to you. Other NEWS Select the year 2020 Modulo reclami | Modulo reclami importi anomali | Modulo reclami CONSIP | Modulo reclami CONSIP importi anomali Soenergy è un marchio di Sinergas S.p.A. - Sede legale: Via Alghisi 19 - 41012 Carpi (MO) - Capitale Sociale € 2.310.977,00 i.v. - R.I. di Modena, C.F e P.I. 01877220366 Area riservata partner THIS SITE USES COOKIES Cookies are important for the proper functioning of a site. We use cookies to improve your experience, for example to remember login details, ensure secure access, collect statistical data to optimize site functionality and provide tools for sharing content on this site. For more information or to deny consent to some cookies, consult the complete information . Close this banner if you want this message to no longer appear.