MENU Buy online with our 14-day money back guarantee | £99 reservation on used cars Back You are here: Homepage > Mercedes-Benz > Dealerships > Mercedes-Benz of Lakeside To ensure the health and safety of our customers and colleagues, and in line with government guidance, we have implemented a range of safeguarding measures throughout our dealership. Further information can be found on the dedicated COVID-19 section of our website and we would ask you to please familiarise yourself with the latest measures ahead of your visit. OUR RESPONSE TO COVID-19 MERCEDES-BENZ OF LAKESIDE Lakeside Estate, Heron Way, West Thurrock, Essex, RM20 3WJ Get Directions from Google Maps SALES: 01708 241109 SERVICE: 01708 241189 PARTS: 01708 241620 ENQUIRE NOW ONLINE CHAT VIRTUAL APPOINTMENT Share location FOLLOW US: FACEBOOK TWITTER Sales Service Parts Monday 08:30 - 18:30 Tuesday 08:30 - 18:30 Wednesday 08:30 - 18:30 Thursday 08:30 - 18:30 Friday 08:30 - 18:30 Saturday 08:30 - 17:00 Sunday 10:00 - 16:00 Map Showroom Tour 102 View All Stock Available at Mercedes-Benz of Lakeside VIEW STOCK New Vehicle Offers Available from this location VIEW OFFERS FIND US You will find our Mercedes-Benz of Lakeside showroom is easy to locate, right opposite Lakeside Shopping Centre, off junction 30/31 of the M25, and within easy access of the greater London and Essex area. Our state of the art, light and airy showroom - and our forecourt of exceptional new and Approved Used Mercedes-Benz cars - is clearly visible from the road. ABOUT US When you visit our Lakeside Mercedes-Benz dealership, you’re guaranteed impeccable care and service in a stress-free environment. We uphold the manufacturer’s standards as highly as we do our own - ensuring that every Jardine customer leaves us completely satisfied. If you need to wait for any service, you can take advantage of our state of the art MyService waiting area, with free WIFI, a dedicated enclosed workspace in the Business Zone and plenty of quality refreshments on hand to make your stay comfortable. Matching the skill of our team is the state-of-the-art equipment in our Mercedes-Benz Lakeside showroom. We can complete simple MOT tests at our specialist testing centre, or more substantial repairs in the accident management department. Our Lakeside showroom also houses an array of genuine Mercedes-Benz service, parts and accessories, so whatever model you own, we’ll be able to return it to its showroom quality. Our large, handsomely-proportioned showroom is big enough to stock an impressive range of new Mercedes-benz cars. From the sporty contemporary design of the Mercedes-Benz A-Class to the sleek new Mercedes-Benz GLA, we offer the latest Mercedes-Benz models to test drive as well as a number of Mercedes finance offers. General Enquiry * Required fields Message Select Branch * Mercedes-Benz of Lakeside Title * Please select ... First Name * Last Name * Email Address * Contact Number * Postcode Consumer Information We would like to stay in touch with you to keep up to date with our latest product news, marketing services and offers. If you would like to receive future information by either of the methods below, please indicate by selecting the option. All information provided will be used and processed in accordance with our Privacy Notice. For more information please see our Privacy Notice. Phone Email SMS Post Privacy Notice SUBMIT Trevor Jones : General Manager Trevor Jones is General Manager for Mercedes-Benz of Lakeside. We pride ourselves on the highest levels of customer service. If you require help with your Mercedes-Benz car, servicing or parts or wish to give us feedback, you are welcome to visit us or contact our team at any time. Mercedes-Benz of Lakeside address Mercedes-Benz of Lakeside opening hours Mercedes-Benz of Lakeside reviews Purchasing a new Mercedes-Benz? Purchasing a used Mercedes-Benz? Servicing your Mercedes-Benz? MERCEDES-BENZ OF LAKESIDE REVIEWS Reviews of Mercedes-Benz of Lakeside Overall of 36 respondents would buy again from Mercedes-Benz of Lakeside Show all scores 36 reviews in the past 6 months Filter by: All reviews Satisfied Unhappy Overall Satisfied Paul Brentwood Professional friendly and respectful. Confirmed purchase: 30 October 2021 Published on: 22 November 2021 Overall Satisfied Richard Leigh I got exactly what i wanted, very happy. Confirmed purchase: 29 October 2021 Published on: 23 November 2021 Overall Satisfied Jagjit Forest Gate The best deal i hot Confirmed purchase: 27 October 2021 Published on: 20 November 2021 Overall Satisfied Judith York My entire experience with MB Lakeside was exceptional A terrific team who inspired me with confidence, energy and trust from beginning to end… Thank you ! Confirmed purchase: 26 October 2021 Published on: 18 November 2021 Michael O'Sullivan, Customer Experience Manager Customer Experience Manager Good afternoon Judith, May I personally thank you for completing our customer survey. We greatly appreciate your feedback, comments, and your time taken to complete this. We appreciate as a customer you have a choice and therefore we thank you for choosing us here at Mercedes Benz of Lakeside to complete the purchase of your vehicle. Your loyalty and custom are very important to us. Here at Jardine Motors we pride ourselves on providing a premium service and we are delighted to hear that our Lakeside team have taken great care of you on this occasion. We love to hear specific feedback, and therefore it is so refreshing to read your comments on how we have provided an exceptional experience, where our team have inspired you with confidence, energy and trust. Once again, thank you so much for taking the time to highlight your satisfaction and where we can assist you at all in the future please let us know and we will be delighted to take care of you. We wish you happy and safe motoring times. Please come back and visit us again soon. Its been a real pleasure to have looked after you. 19 November 2021 Overall Satisfied Charles London I was happy with the service, except for one thing. I received a call that the the car will be ready on a particular day and time, which I had to book off at work. I then came to the dealership on...Read More Confirmed purchase: 25 October 2021 Published on: 19 November 2021 Michael O'Sullivan, Customer Experience Manager Customer Experience Manager Good afternoon Charles, Many thanks for completing our customer survey. We greatly appreciate your feedback, comments, and your time taken to complete this. We appreciate as a customer you have a choice and therefore we thank you for choosing us here at Mercedes Benz of Lakeside to complete all your motoring needs. Your loyalty and custom are very important to us. Here at Jardine Motors we pride ourselves on providing a premium service and while you are happy with the service, we are naturally disappointed that we have not kept you correctly updated with critical and accurate information regarding the collection of your vehicle. Please be assured, this is never a situation we would want you to have experienced, and therefore, please accept our sincerest of apologies for the inconvenience we have caused. Once again, thank you so much for taking the time to provide us with this feedback. Where we can assist you at all in the future please let us know and we will be delighted to take care of you. We wish you continued happy and safe motoring. Please do come back and visit us again soon. Its been a real pleasure to have looked after you. 19 November 2021 Overall Satisfied Chanelle The team at Mercedes Lakeside were extremely helpful when I purchased and also picked up my car. They were clear in explaining everything and took time to show me the details in my new car which i...Read More Confirmed purchase: 23 October 2021 Published on: 19 November 2021 Michael O'Sullivan, Customer Experience Manager Customer Experience Manager Good afternoon Chanelle, Many thanks for completing our customer survey. We greatly appreciate your feedback, comments, and your time taken to complete this. We appreciate as a customer you have a choice and therefore we thank you for choosing us here at Mercedes Benz of Lakeside to complete the purchase to your vehicle. Your loyalty and custom are very important to us. Here at Jardine Motors we pride ourselves on providing a premium service and we are delighted to hear that our Lakeside team have taken great care of you on this occasion. We value your direct feedback and its refreshing to know that we have invested our time to explain everything about your new vehicle. Once again, thank you so much for taking the time to highlight your satisfaction and where we can assist you at all in the future please let us know and we will be delighted to take care of you. We wish you happy and safe motoring in your new pride and joy. Please come back and visit us again soon. Its been a real pleasure to have looked after you. 19 November 2021 Overall Satisfied Sarah Cirencester Fantastically supportive dealership who steered us through the issues with our previous GLS and negotiated with Mercedes to arrange a replacement. Always felt like they have their customer's best...Read More Confirmed purchase: 14 October 2021 Published on: 16 November 2021 Michael O'Sullivan, Customer Experience Manager Customer Experience Manager Good afternoon Sarah, Many thanks for completing our customer survey. We greatly appreciate your feedback, comments, and your time taken to complete this. We appreciate as a customer you have a choice and therefore we thank you for choosing us here at Mercedes Benz of Lakeside to complete the purchase to your vehicle. Your loyalty and custom are very important to us. Here at Jardine Motors we pride ourselves on providing a premium service and we are delighted to hear that our Lakeside team have taken great care of you on this occasion. We love to hear specific feedback and we are delighted to know that Michael has provided you with our special Jardine service. We certainly aspire to always putting our customers first, and its great that you felt this in your interactions with us. Thank you so much for taking the time to highlight your satisfaction and scoring us 10 out of 10. Where we can assist you at all in the future please let us know and we will be delighted to take care of you. We wish you happy and safe motoring in your new pride and joy. Please come back and visit us again soon. Its been a real pleasure to have looked after you. 19 November 2021 Overall Unhappy Terence Basildon 0-1 very poor service Confirmed purchase: 8 October 2021 Published on: 5 November 2021 Overall Satisfied Paul Romford very helpful and informative Confirmed purchase: 30 September 2021 Published on: 27 October 2021 Michael O'Sullivan, Customer Experience Manager Customer Experience Manager Good afternoon Paul, Many thanks for taking the time to complete our customer survey feedback. We greatly appreciate your feedback, comments and the time taken to provide this. We appreciate as a customer you have a choice and therefore we thank you for choosing us here at Mercedes Benz of Lakeside to complete the purchase to your vehicle. Here at Jardine Motors we pride ourselves on providing a premium service and we are delighted to hear that our Lakeside team have taken great care of you on this occasion. We love to hear specific feedback and we thank you for letting us know that our team were both helpful and very informative. Once again, thank you so much for taking the time to highlight your satisfaction and providing us with a score of 10 out of 10. Where we can assist you at all in the future, please let us know, and we will be delighted to take care of you. We wish you happy and safe motoring times in your new pride and joy. Please do come back and us again. Its been our pleasure looking after you. 28 October 2021 Overall Satisfied Azizur London Not sure need to improve on after sales experience. I called few times to speak to the person I was dealing left message no call back received. Confirmed purchase: 24 September 2021 Published on: 19 October 2021 Michael O'Sullivan, Customer Experience Manager Customer Experience Manager Good morning Azizur, Many thanks for completing our customer survey. We greatly appreciate your feedback, comments, and your time taken to complete this. We appreciate as a customer you have a choice and therefore we thank you for choosing us here at Mercedes Benz of Lakeside to complete the purchase to your vehicle. Here at Jardine Motors we pride ourselves on providing a premium service and we are delighted to hear that our Lakeside team have taken great care of you on this occasion. We love to hear specific feedback and we thank you for letting us know that your experience with reference to our aftercare was not to the standards we expect. We will share this feedback internally, to continue to focus on getting this part of our customer experience right. Once again, thank you so much for taking the time to highlight your satisfaction and where we can assist you at all in the future, please let us know, and we will be delighted to take care of you. We wish you happy and safe motoring times in your new pride and joy. Please do come back and us again. Its been our pleasure looking after you. 22 October 2021 1234Next › TERMS & CONDITIONS PRIVACY NOTICE SITE MAP MODERN SLAVERY STATEMENT COMPANY INFO Back to Group New Mercedes A-Class New Mercedes C-Class New Mercedes GLA New Mercedes GLC New Mercedes GLE New Mercedes EQC New Mercedes A-Class Offers New Mercedes CLA Offers New Mercedes E-Class Offers New Mercedes GLE Offers Used Mercedes-Benz A-Class Used Mercedes-Benz B-Class Used Mercedes-Benz C-Class Used Mercedes-Benz CLA Used Mercedes-Benz CLS Used Mercedes-Benz E-Class Used Mercedes-Benz G-Class Used Mercedes-Benz GLA Used Mercedes-Benz GLC Used Mercedes-Benz GLE Used Mercedes-AMG Cars Ex-Demo Mercedes-Benz A-Class Ex-Demo Mercedes-Benz B-Class Ex-Demo Mercedes-Benz C-Class Ex-Demo Mercedes-Benz CLA Class Ex-Demo Mercedes-Benz CLS Class Ex-Demo Mercedes-Benz E-Class Ex-Demo Mercedes-Benz GL Class Ex-Demo Mercedes-Benz GLA Class Ex-Demo Mercedes-Benz GLC Class Ex-Demo Mercedes-Benz GLE Class Ex-Demo Mercedes-Benz AMG GT Ex-Demo Mercedes-Benz M-Class Ex-Demo Mercedes-Benz S-Class Ex-Demo Mercedes-Benz SL Company Information, Terms of Business & Forms © Jardine Motors Group www.jardinemotors.co.uk References to the Jardine Motors Group includes Lancaster Plc, Jardine Automotive Limited, Jardine Luxury Vehicles Limited, Jardine Cars Limited, Jardine Specialist Cars Limited and Jardine Sports Cars Limited. Jardine Automotive Limited, Jardine Luxury Vehicles Limited, Jardine Cars Limited, Jardine Specialist Cars Limited and Jardine Sports Cars Limited are all authorised and regulated by the Financial Conduct Authority for credit-related regulated activities and insurance distribution activities, see FCA Information. Telephone calls may be recorded for quality and training purposes. Disclaimer We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. They pay us a fixed commission for introducing you to them, if you would like further information please email commission.enquiries@jardinemotors.co.uk before you enter into your finance agreement. change cookie settings Welcome to Jardine Motors Group. To optimise your experience, cookie settings on the website are set to allow all cookies. By continuing your journey throughout the website, you consent to this. You can change these settings here request. 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