Annual Enrollment Period (AEP) is now open. RSVP for a virtual meeting today! → Call today! 1-888-830-Viva Understanding the different enrollment periods. There are certain times during the year when you may be eligible to enroll in a Medicare Advantage plan. Let’s review. When can I sign up? Birthday: MM/YYYY Learn More When to enroll in a Medicare Advantage plan. Annual Enrollment Period (AEP) October 15 - December 7 Anyone with Medicare Parts A and B can join, switch, or drop a Medicare Advantage plan or a Medicare Prescription Drug Plan during AEP. Your coverage begins on January 1 as long as you enroll between October 15 and midnight on December 7. Medicare Advantage Open Enrollment Period (MA OEP) January 1 - March 30 If you are enrolled in a Medicare Advantage plan as of January 1, you may make a one-time election to go to another Medicare Advantage plan or Original Medicare and make a coordinating change to add or drop Part D Prescription drug coverage. Initial Coverage Enrollment Period (ICEP) When you first become eligible for Medicare. You can join during the 7-month window that begins 3 months before your Medicare goes into effect, the month your Medicare begins, and 3 months after. Your coverage will begin the month your Medicare goes into effect or the 1st of the month following the month you elect coverage during your ICEP, whichever is later. Special Enrollment Period (SEP) There are special circumstances that allow changes at other times during the year. With an SEP, your coverage start date depends on the election period you are eligible for. The most common Special Enrollment Periods happen when: You lose group health insurance coverage You move into an area with different plan options You qualify for Extra Help with prescription drug costs You have Medicaid or have a change in your Medicaid status Interested in Viva Medicare? Toll-free: 1-888-830-VIVA (8482) | TTY: 711 Monday - Friday, 8am - 8pm (Oct 1 - Mar 31: 7 days a week, 8am - 8pm) Member Services: Toll-free: 1-800-633-1542 | TTY: 711 Monday - Friday, 8am - 8pm (Oct 1 - Mar 31: 7 days a week, 8am - 8pm) Member Resources Medicare Explained Viva Health Cafés Birmingham Dothan Florence Grand River (Leeds) Hoover Huntsville Mobile Montgomery Legal Fraud Waste & Abuse First Tier, Downstream and Related Entities Nondiscrimination and Language Accessibility Notice Notice of Privacy Practices We're here for you If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away. You may also contact Medicare to file your complaint by clicking here and following the instructions on the form. To find out information about the Medicare Ombudsman, click here. By clicking the links above, you may be directed away from VivaHealth.com © 2021 Viva Health, Inc. All Rights Reserved. H0154_mcdoc581r19a_M_CMS Accepted 10/01/2021 1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Rating referenced is for contract year 2022. 2Based on the 2011-2021 Medicare & You Handbooks for Alabama. Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).