Home Personal Banking Business Banking Loans Services Financial Education & Tools Home National Bank works constantly to help protect our customers from criminal activity in the form of fraud. An educated and informed customer can prevent fraud and protect sensitive information. How can I help protect myself? Do not open or respond to online solicitations for personal information.Be wary of any unsolicited or unexpected emails from all sources. If you receive an email urging you to update personal or financial information, do not click on the link. Instead, enter the company’s web address in your browser. Do not be intimidated by emails requesting information immediately in order to prevent account closure. Any communications requesting immediate response should be treated as suspect. Exercise extreme caution when shopping online. Only enter credit card information and personal data when it involves a transaction you initiate. Review your credit report annually. A free copy of your credit report is available at www.annualcreditreport.com or by calling 1-877-322-8228. Shred financial or personal documents before discarding. Most fraud and identity theft incidences happen as a result of mail and garbage theft. Utilize Online Banking regularly to monitor your account activity and quickly detect any fraudulent transactions. Always put outgoing mail in a U.S. Postal Service mailbox, which is more secure than your home mailbox. Collect your mail promptly each day. More online safety tips can be found in the article: How to Guard Against Internet Thieves and Electronic Scams. Another good source is The Indiana Attorney General. If you feel your personal or financial information has been compromised, contact us immediately by calling or stopping into any location. If it is after our normal business hours feel free to contact us by utilizing our LiveHelp service. That button can be found at the top of each web page. OurLiveHelp service is available 364 days a year. From 9 a.m. – 9 p.m. Monday through Saturday and 3 p.m. – 9 p.m. on Sunday. That includes any holiday with the exception of Christmas Day. FDIC Financial Education and Literacy tools for all ages Federal Trade Commission advice if you’ve been hacked Federal Trade Commission checklist if your information has been lost or exposed Security Credit Freeze – placing a security freeze on your credit report(s) prevents anyone from accessing your personal information. How to place a credit freeze (Links to PDF file) Contact Information for Credit Report Agencies: Experian P. O. Box 9554 Allen, TX 75013 888-397-3742 Equifax P. O. Box 105788 Atlanta, GA 30348 866-349-5191 TransUnion P.O. Box 2000 Chester, PA 19016-2000 800-916-8800 HNB Information Forms & Disclosures Helpful Links Contact Us Change of Address Form Financial Calculators Cut-Off Times Disclosures Financial Education & Tools eStatements Rates & Fees Copyright © Home National Bank About Us Applications Report Lost/Stolen Cards Terms of Use Privacy Policy