Contact Us | Find an Eye Care Professional | Disaster Relief Español Member Log In MEMBERS EYE CARE PROFESSIONALS CLIENTS HEALTH PLANS BROKERS Need help? You're in the right place! Contact Us What type of assistance do you need? * Please select Individual plan inquiry Trouble logging in to the Member Portal Issue creating a new member account General member inquiry Trouble logging in to the Eye Care Professional Portal New eye care professional registration General eye care professional inquiry Broker inquiry Eyewear purchasing Other inquiry First name * Last name * Email address * Phone number * Member ID (enter N/A if you don't have one) * Date of birth * Policy holder's name * Message * Submit Member Services There are many tools available to members on the website 24/7. Just log in with your member ID to get started. Live support: 1 (800) 999-5431 Monday – Friday: 8AM to 11PM (ET) Saturday: 9AM to 4PM (ET) Sunday: 12PM to 4PM (ET) Automated support: 24/7 Customer Relationship and Information Technology Center Davis Vision Capital Region Health Park, Suite 301 711 Troy-Schenectady Road Latham, NY 12110 Provider Relations There are many tools available to eye care professionals on the website 24/7. Just log in with your ID to get started. For general inquiries, authorizations, and order placement, you can contact us: 1 (800) 773-2847 providerhelp@versanthealth.com Monday – Friday: 8AM to 8PM (ET) Saturday: 9AM to 4PM (ET) New Client/Broker Sales Please call 1 (866) 227-0555, to speak to a new client / broker sales representative. Report Fraud, Waste, Abuse or Compliance Concerns To anonymously report fraud, waste or abuse or compliance concerns, please send a message by calling 1 (888) 211-4384 or visiting lighthouse-services.com/versanthealth. For Privacy-Related Inquiries Mail: Privacy Office, PO Box 1416, Latham NY 12110 Email: Privacy@davisvision.com Phone: 1 (800) 571-3366 Fax: 1 (866) 999-4640 Contact Us | Careers (Join Our Team!) About | Sitemap | Privacy and Legal | Terms of Use | Notice of Nondiscrimination – English, Español, 繁體中文, Tiếng Việt, 한국어, Tagalog Русский, العربية, Kreyòl Ayisyen, Français, Polski, Português, Italiano, Deutsch, 日本語, فارسی, िहदी, Հայերեն, ગુજરાતી, Hmoob, اُردُو, ែខរ, ਪੰਜਾਬੀ, বাংলা, אידיש, አማርኛ, ภาษาไทย, | Oroomiffa, Ilokano, ພາສາລາວ, Shqip, Srpsko – hrvatski, Українська, नेपाली, Nederlands, Gagana fa’a Sāmoa, Kajin Ṃajōḷ, Română, Foosun Chuuk, Tonga, Bisaya, Ikirundi, Kiswahili, Bahasa Indonesia, Türkçe, کوردی, ెలుగు, Thuɔŋjaŋ, Norsk, Català, | λληνικά, Igbo asusu, èdè Yorùbá, Lokaiahn Pohnpei, Deitsch, hoʻokomo ʻōlelo, Adamawa, Tsalagi Gawonihisdi, I linguahén Chamoru, ܬ݂ ܪܸ ܘܼ ܣ, Burmese, Diné Bizaad, Ɓàsɔ́ɔ̀-wùɖùpo-nyɔ̀, Chahta, Karen © 2021 Versant Health Holdco, Inc. All rights reserved.