Social media is a pervasive in nature and harnessing its energy for business relevance is a must do. We design and power human intelligent social media support, technologies, and approaches, across multiple channels. Our transformation experts ensure your social campaigns and communities are performance-driven, brand aligned and nurtures loyalty. Our social omniscient approaches are underpinned by personalized CX, intelligence, digital analytics, and enriching engagement. We work with brands from inception to maturity, as trusted partners, helping you realize true value, experiences and business outcomes that meet your needs and exceed customer expectations. Why we stand out and stay ahead Being a social media transformation expert, we enable seamless experiences across all digital customer touchpoints. We utilize our extensive expertise and well over a decade of multi-lingual social experience to support omnichannel platforms and AI enabled tools across a wide array of customer contact channels. Whether that customer has an issue, needs help with a purchase or is already a brand promoter, we help elevate CX quotient of a brand through community care platforms, drive growth and increase overall brand reputation through digital channel support. Social Media Customer Care Listening & Triage Community & Content Moderation Risk & Reputation Management Campaign Activation Sales Conversions LISA Social Analytics & Insights Creating a two-way conversation or a social connection is an aim of every business. Being social media channel agnostic, we monitor and respond on an extensive array of social media channels. While we have a propriety software to do so, we are also impeccably experienced with utilizing an array of social media marketing and support tools that engage across platforms. We also help you convert consumers into brand advocates via seamless social care while also managing brand engagements to improve CX. Our consistent care approaches are built for resolution and loyalty. About Us Investor Relations Careers Contact us Privacy Policy © Startek All Rights Reserved