Important Information on COVID-19 Read More BUY A CAR SELL US YOUR CAR SERVICE MOTABILITY HYBRID NEWS MENU Home About BMG About our Finance and Insurance Services About our Finance and Insurance Services Status Disclosure Document The Financial Conduct Authority is the independent watchdog that regulates financial services. It requires us to give you this document to help you decide if our services are right for you. Borders Automobile Company Limited whose registered address is St Boswells Garage, St Boswells, Melrose, Roxburghshire TD6 0EW, is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register Number is 685304. We are an Intermediary and our permitted business is the supply of insurance and finance products connected with the purchase of your motor vehicle. You can check this on the Financial Services Register by visiting the FCA’s website at www.fca.org.uk or by contacting the contact centre on 0300 500 0597. About our Finance Services We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor; we will provide details of products available, but no advice or recommendation will be made. You must decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). COMMISSION: For your reassurance, all the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. About our Insurance Services We will only offer products from a limited number of Insurers. All the products we offer are optional. The Insurers who supply our products are: GAP Insurance: Aioi Nissay Dowa Insurance Company of Europe Limited Cosmetic Repair: Red Sands Insurance Company (Europe Limited) We arrange the policy with the insurer on your behalf. You do not pay us a fee for doing this. We receive commission from the insurer which is a percentage of the total annual premium. You will not receive advice or a recommendation from us. We may ask you some questions to narrow down the selection of products we will provide details on. You will then need to make your own choice about how to proceed. We hold any insurance money as an agent of the insurer under a risk transfer agreement. Customer Care, Dispute Resolution and Complaints We work hard to ensure that the finance and insurance services we offer are fair and that our communication to our customers is clear, and not misleading. However, if you are unhappy with either service please contact: The Head of Business at: St Boswells St Boswells Garage The Green St Boswells Melrose TD6 0EW Tel: 01835 822922 Lawrie’s Garage The Green St Boswells Melrose TD6 0EW Tel: 01835 822241 Carlisle Parkhouse Road Carlisle Cumbria CA3 0JR Tel: 01228 88200 Dumfries Edinburgh Road Heathhall DG1 3NU Tel: 01387 266064 We will answer any complaints as quickly as possible but always within eight weeks. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. The Financial Services Compensation Scheme (FSCS) – applicable to insurance services only We are covered by the FSCS. This means that you may be entitled to compensation from the Scheme if we are unable to meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim without any upper limit. Further information about compensation scheme arrangements is available from FSCS. EXCELLENT 4.94 Average 1312 Reviews J. We recently purchased a 69 reg Ford kuga from border dumfries. From the moment we met salesman John ... Posted 11 Sep M. A good deal for the Toyota Corolla and all very professionally conducted by Mark Whitfield. Mark was... Posted 18 Jul Head Office Borders Automobile Company Limited St Boswells Garage Melrose TD6 0EW Telephone: 01835 822922 Company Number: SC131487. We are part of the Alternative Dispute Resolution legislation. For more information please contact your nearest Border Motor Group centre. Borders Automobile Company is Authorised and Regulated by the Financial Conduct Authority. 685304. Finance Subject to status. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. Registered Companies House: - SC131487 : Address: St Boswells Garage, St Boswells, Melrose TD6 0EW. Borders Automobile Company is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 685304 – we are a credit broker not a lender. The Group Home Find your next car Offers BMG Motorsport Hybrid News Community Careers Contact us Franchises Toyota Lexus Hyundai SKODA Volkswagen Car Deal Supermarket Carlisle Car Deal Supermarket Dumfries Car Deal Supermarket St Boswells Car Deal Supermarket Lawries Services Servicing & MOT Click, Call, Collect Follow us © Border Motor Group Terms & Conditions Cookies Policy Privacy Statement About our Finance & Insurance Services Responsive website design, Development & Hosting by mtc. Online Any sales questions? Chat with sales now! Send