Home Why ConnectiCare Media Center ConnectiCare Call Center Receives International Recognition ConnectiCare Call Center Receives International Recognition ConnectiCare, one of Connecticut's leading health plans for more than 35 years, received two awards at the 13th Annual Stevie® Awards, held in Las Vegas, Nevada on February 22, 2019. 03/07/2019 FARMINGTON, CT (March 07, 2019) – ConnectiCare, one of Connecticut’s leading health plans for more than 35 years, received two awards at the 13th Annual Stevie® Awards, held in Las Vegas, Nevada on February 22, 2019. ConnectiCare’s member services call center took home a bronze award for Contact Center of the Year (Up to 100 Seats) - Financial Services Industries. The member services management team received a silver award for Customer Service Management Team of the Year. More than 2,700 nominations from organizations in 45 nations and in virtually every industry were evaluated by seven specialized judging committees. “This recognition provides our customers with third-party validation of what we know to be true: that we provide world-class customer service to our members”, said Eric Galvin, President ConnectiCare. “We are very proud of these awards and our talented team. Representatives from ConnectiCare were on hand to accept the awards. Pictured are, from left to right: Mallory Duggan, manager, call center services; Theresa Gentile, director, member and provider services; and Kristin Hodgkins, manager, workforce analytics. “All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and founder, Michael Gallagher. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales. About ConnectiCare ConnectiCare is a leading health plan in the state of Connecticut. A local company for more than 35 years, ConnectiCare has a full range of products and services for businesses, municipalities, individuals and those who are Medicare-eligible. By striving to make it easy for members to get the care they need, ConnectiCare leads the individual market in the state, and is ranked among the top commercial health plans in the nation, according to the National Committee for Quality Assurance. ConnectiCare is a subsidiary of EmblemHealth. For more information, visit connecticare.com. To learn about ConnectiCare’s health insurance plans, visit chooseconnecticare.com. Press Release Why ConnectiCare Find a Doctor Our Plans Resources Live Well Individuals and Families Medicare Advantage Medicare Supplement Media Center Pharmacy Blog ConnectiCare Centers Contact Us Legal Information Careers Glossary Access the ConnectiCare portal Sign in Legal Nondiscrimination Policy Important Legal Notice Site Requirements Social Media Policy Privacy Policy Interoperability Information LANGUAGE ASSISTANCE: Español Português Polski 中文 Italiano Français Kreyòl Ayisyen Русский Tiếng Việt العربية 한국어 Shqip हिंदी Tagalog λληνικά ខ្មែរ ગુજરાતી ©2021 ConnectiCare. All Rights Reserved. Any information provided on this Website is for informational purposes only. It is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider's office. Also, this information is not intended to imply that services or treatments described in the information are covered benefits under your plan. Please refer to your Membership Agreement, Certificate of Coverage, Benefit Summary, or other plan documents for specific information about your benefits coverage.