Not registered? Register today Hello. Sign in. My Account View all current alerts (3) At Home > Billing > Paperless bills Paperless billing Paperless bills is the quickest and most convenient way of receiving your bills from us. It takes around 8.5 million litres of water to produce the paper bills we supply each year. Help us to reduce our impact on the environment by going paperless. SIGN IN REGISTER We will notify you via email when your bill is ready to view in your account. How will you benefit from paperless bills? Speed - your bill will be available to view online as soon as it has been created – you won't be waiting on the post! You can also download a statement of your account at any time. Less clutter - no more bulging filing cabinets, simply view in your My Account & download a copy to file electronically. Paper saving - know that you are doing your bit for the environment. Security - protect yourself from identity theft. No paper bills, no access to your personal information. Frequently asked questions I am moving house, what do I need to do? What is the Low Income Fixed Tariff Will I save on a meter? Do I have to have a meter? What are fixed charges? How can I pay my bill? How can I report a water leak? Can I pay monthly? Can I add or remove someone from my account? How do I cancel my Direct Debit? Your bill explained We are always working on ways we can improve and based on customer feedback we have created a new look bill. Your bill explained Direct Debit A quick and easy way to pay your bill. Set up your Direct Debit with My Account. My Account Struggling to pay We understand it can be stressful if you’re struggling to pay your bills, that’s why we’re here to help. Struggling to pay Environment River Restoration Sustainability Reductions Biodiversity Catchment management Corporate About us Environment Investor relations News Our plans Reports & publications Careers Our Jobs Our Benefits Our Culture Accessibility Modern Slavery & Human Trafficking Privacy & cookies Sitemap Terms of use Useful links Water Quality © 2021, Affinity Water Limited. Registered in England No.02546950. Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ. Website design & build by Switch This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information vist our Necessary Cookies Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Analytics Cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Social Sharing Cookies We use some social sharing plugins, to allow you to share certain pages of our website on social media Social Sharing Cookies On Off About this tool (Opens in a new window) Cookie Control