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United Kingdom en what we do who we are our team industries insights performance programmes career contact inspiring customer-centric transformation The Retail Performance Company (rpc) is the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design, training, coaching, qualification and talent management to data analytics. explore our services Whatever the task, we always think end-to-end to ensure your customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen your strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer you comprehensive solutions across our six service lines. Talents maximize the efficiency of HR processes industry expertise spotlight on financial industries A large proportion of companies in the financial services sector can't master the challenges of the future, if they simply stick to their existing business models. With our cross-industry experience, we help our clients to take innovative paths, optimize processes, reduce costs, adapt IT, mitigate risks and be prepared for the future of a competitive and regulatory environment – but above all to fully exploit the advantages of sustainable customer loyalty and centricity. more about our financial industry expertise featured success stories of our clients our latest insights Leading with resilience: a client testimonial coaching leading with compassion in uncertain times coaching discover new levels of resilience find out more contact us we can help you Stay current with our latest insights Get a regular dose of inspiration and subscribe to our newsletter. We are looking forward to stay in contact with you! subscribe © rpc – the retail performance company – 2021 contact legal notice privacy policy