solutions credentials Products Support training Affiliate program Sources of supply Home Sphairon Sphairon GmbH (a Zyxel Company) Zyxel Communications, one of the leading global providers of network and communication solutions with headquarters in Taiwan, has taken over the research and development areas as well as the operational facilities of Sphairon Technologies in Bautzen. As a German business unit, Sphairon GmbH (a Zyxel Company) will assume a key role in future product development as a fully integrated part of Zyxel, especially for the German-speaking area. As a result of the takeover and integration, Zyxel can now respond even better and faster to local requirements and circumstances. The distribution of the known and future Sphairon products is now carried out under the flag of Zyxel Deutschland GmbH for the sales area Germany, Austria and Switzerland. In addition, selected products will also be available through the Zyxel Corporation's global network in the future. As part of the restructuring, there will be new contacts and cooperation partners for individual areas in the future. RMA Sources of supply RMA procedure for Sphairon products We would like to continue to offer you our usual RMA service. This process applies to all products supplied by Sphairon. For this, please note the flow of the RMA process. Returns are: Assemblies for which a warranty claim exists Assemblies for repair without guarantee Assemblies for refurbishment Baugruppen für den Umbau Für eine entsprechende Retoure fordern Sie bitte vor dem Versand der Ware per email eine RMA Nummer an unter: rma.sphairon@zyxel.de Bitte senden Sie diese Baugruppen nach Erhalt der RMA Nummer an: Sphairon GmbH ( a ZyXEL Company ) Philipp-Reis-Str.1 D – 02625 Bautzen Wir haben für unsere notwendigen, logistischen Abläufe im Rahmen des RMA Prozesses die Firma „Pack Solutions Drach GmbH“ ( PSD ) beauftragt. PSD wird in unserem Namen Ihre Sendungen bei uns in Empfang nehmen und auch an Sie versenden. LÖSUNGEN Home Connectivity Security Networking Service and License Alle Referenzen PRODUKTE Product Selector License Finder Threat Intelligence USG Converter Tech Library SUPPORT Support Service Portal Configuration Services Downloadbereich Specification texts How to videos Security advisories TRAINING Campus Academy Zyxel webinars TECHtalk NEWS Press area Calendar of events Awards & Reviews Facebook disclaimer ABOUT ZYXEL Company overview Job offers Environmental protection and social responsibility Zyxel's Green Networks CSR promise Terms of Service Rights of use of the content PARTNER Partner Portal CONTACT SOURCES OF SUPPLY Germany Reseller Online sales Distributors Austria Reseller Online sales Distributors Zyxel Marketplace COMMUNITY DE / DE Service provider FOLLOW US Copyright © 2021 Zyxel and / or its affiliates. All rights reserved. Imprint Legal Notices Terms of Use Privacy Policy Facebook Disclaimer Cookie Settings This site uses cookies We and our partners use cookies on our sites in order to present personally tailored content and advertising and to analyze visits to our website. This will give you a better surfing experience. By clicking on "Agree" or by continuing to navigate on this page, you accept the use of cookies as described in our cookie policy. Click on "Decline" to turn off third-party cookies. You can change your cookie settings at any time. Agree Reject Read more ×