Contact Us Few clouds 61°/36° Home Community Government City Services Business Development Visitors Search Water and Sewer Utilities At the City of Monticello, we are committed to providing safe, high quality water and wastewater services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters relating to your city utilities! For an Application for Utility Services, click here For an Authorization for Direct Payment form, click here FOR UTILITY EMERGENCIES: Utility Specialists are on call 24 hours every day to handle emergenies. During regular office hours, please call City Hall at 850/342-0291 to report emergencies. After hours, calll the Police Department at 850/342-0150. Contact Info City Utility Office 245 S. Mulberry Street Monticello, Fl 32344 850/342-0291 Email Hand Watering Allowed Every Day Frequently Asked Questions How could I have used this much water? You could possibly have a leaky toilet or faucet that's difficult to detect, or you may have a break in the water line serving your home. Just call the office and we'll work with you to solve the problem. When is my bill due? Utility bills are due on or before the 10th of the month. If not paid by the 10th, a 10% penalty will be added to outstanding balances. On the 20th day of the month, customers who have outstanding balances from combined current and prior billings will have water services discontinued, and a fee of $20 will be charged to resume service after payment of all monies due. What do I do if I am experiencing low pressure? Check your meter and the surrounding area for possible leaks. Next, call our office at 850/342-0291 and report low pressure for your area. Why is my water discolored? A repair could have been completed recently allowing air to enter the line, causing the milky look. Flushing of your lines inside the home should quickly eliminate water discoloration. NAVIGATION FOR SECTION CITY SERVICES Pay Your Bill Building Permits & Inspections City Services Animal Control Services Police Department Sanitation & Recycling Water and Sewer Utilities Water and Sewer Rates Water Quality Report Fire and Emergency Medical Services Helpful Resources City Parks Support Local Humane Society Looking for a furry friend to become a part of your family? Consider adopting a dog or cat from the local animal shelter. The Jefferson County Humane Shelter can be reached at 850/342-0244. Language Choose Language... English Afrikaans Albanian Amharic Arabic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Cebuano Chichewa Chinese (Simplified) Chinese (Traditional) Corsican Croatian Czech Danish Dutch Esperanto Estonian Filipino Finnish French Frisian Galician Georgian German Greek Gujarati Haitian Creole Hausa Hawaiian Hebrew Hindi Hmong Hungarian Icelandic Igbo Indonesian Irish Italian Japanese Javanese Kannada Kazakh Khmer Kinyarwanda Korean Kurdish (Kurmanji) Kyrgyz Lao Latin Latvian Lithuanian Luxembourgish Macedonian Malagasy Malay Malayalam Maltese Maori Marathi Mongolian Myanmar (Burmese) Nepali Norwegian Odia (Oriya) Pashto Persian Polish Portuguese Punjabi Romanian Russian Samoan Scots Gaelic Serbian Sesotho Shona Sindhi Sinhala Slovak Slovenian Somali Spanish Sundanese Swahili Swedish Tajik Tamil Tatar Telugu Thai Turkish Turkmen Ukrainian Urdu Uyghur Uzbek Vietnamese Welsh Xhosa Yiddish Yoruba Zulu Translate QUICK LINKS Pay Your Utility Bill Report a Problem Subscribe New Residents SITES OF INTEREST Monticello Code of Ordinances Jefferson County Government Information Cemetery Information 2018 Water Quality Report CONTACTS City of Monticello 245 S. Mulberry St. Monticello, FL 32344 (850) 342-0153 Contact Us Facebook YouTube ©2021 City of Monticello, FL. All rights reserved. Terms of Use Privacy Policy Accessibility Powered by MunicipalImpact.com Admin