About us What we do Who we work with Interact with us English Current versions Service Level Agreement Service Level Agreement v1.3 valid from 09/10/19 Standard Terms and Conditions Standard Terms and Conditions v1.10 valid from 25/11/2021 These terms apply when Proact is delivering goods and/or services to our customers Terms and Conditions of Purchase of Goods and Services Terms and Conditions of Purchase of Goods and Services v.2.2 valid from 17/05/2019 These terms apply when Proact is purchasing goods and/or services Vendor terms Amazon Web Services (Service Terms) Amazon Web Services (Customer Agreement) Broadcom CentOS Cisco Citrix CommVault Dell Equinix HPE Infinidat IronScales Juniper Lenovo LogicMonitor LogRhythm Microsoft (Terms and Conditions) Microsoft (EULA) NetApp Nutanix Oracle Pure Storage Red Hat Red Hat Cloud Software and Services Agreement Securonix Tintri VMware Veeam Zerto Services terms Premium Support Plus (SDSPSP-01) Service Management (SDSSM-01) Service Operations Catalogue (SDSSOC–02) Disaster Recovery as a Service (SDXDR-01) Storage as a Service (SDXST-02) Proact Hybrid Cloud (SDXPHC-01) Backup as a Service (SDXBK-002) Backup as a Service – Virtual (SDXBAAS-V-001) SIEM as a Service (SDXSIEM-003) SIEM as a Service Enterprise (SDXSIEM-E-001) Vulnerability Assessment as a Service (SDXVA-002) Previous versions Purchasing terms Sales terms Service terms Terms and Conditions of Purchase of Goods and Services v1.0 valid from 01/01/16 to 17/05/19 (UK only) Standard Terms and Conditions v1.9 valid from 25/03/2021 – 24/11/2021 Standard Terms and Conditions v1.8 valid from 13/10/2020 – 24/03/2021 Standard Terms and Conditions v1.7 valid from 22/04/2020 – 12/10/2020 Standard Terms and Conditions v1.6 valid from 06/04/2020 – 29/04/2020 Standard Terms and Conditions v1.5 valid from 01/10/2019 to 05/04/2020 Standard Terms and Conditions v1.4 valid from 18/07/2019 to 31/09/2019 Standard Terms and Conditions v1.3 valid from 25/10/18 to 17/07/2019 Standard Terms and Conditions v1.2 valid from 15/10/18 to 24/10/18 Standard Terms and Conditions v1.1 valid from 02/01/18 to 15/08/18 Standard Terms and Conditions v1.0 valid from 25/08/17 to 01/01/18 Terms and Conditions for the Supply of Goods and Services v 2.1 valid from 05/10/16 to 24/08/17 Terms and Conditions for the Supply of Goods and Services v2.0 valid from 22/06/16 to 04/10/16 Terms and Conditions for the Supply of Goods and Services v1.5 valid from 06/01/15 to 21/06/16 Service Operations catalogue: SDSSOC–01 Service Operations Catalogue Back up as a Service: SDXBK-001 BaaS Storage as a Service: SDXST-01 STaaS SIEM as a Service: SDXSIEM-002 SIEMaaS SIEM as a Service: SDXSIEM-001 SIEMaaS Vulnerability Assessment as a Service: SDXVA-001-VAaaS Proact SLA MCS terms Slavery statement Service Level Agreement v 1.2 valid from 07/03/17 Service Level Agreement v 1.1 valid from 13/02/17 Managed Cloud Services Terms and Conditions v2.6 valid from 18/08/16 to 24/08/17 Managed Cloud Services Terms and Conditions v2.5 valid from 11/09/15 to 17/08/16 2019 Modern Slavery Statement 2018 Modern Slavery Statement Proact IT Group AB (publ) Follow us on Corporate About Proact News Career Investor relations Corporate governance Proact Finance Contact us Legal Code of conduct Cookie policy Privacy Modern slavery statement Subprocessors Terms and conditions Portal Proact service portal Box 1205, SE-164 28 Kista, Sweden, +46 8 410 666 00, info@proact.eu, Organisation No. 556494-3446 Privacy statement | Terms and Conditions