Choose your website Home About Us Private Corporate Treasury Contact Us Cookie Policy What are cookies and how do they work? Cookies are small pieces of encrypted text saved in your web browser by a website you visit. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that (see section "Disabling cookies" below). How do we use cookies? Our website, EmiratesNBD.co.uk, uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve the site. What sort of cookies do we use? We use the following types of cookies on our website: Strictly necessary cookies - These cookies are required for the operation of our website and include, for example, cookies that enable us to authenticate users and prevent fraudulent use of user accounts. Analytical/performance cookies - These cookies allow us to recognise and count the number of users and to see how users move around our website when they are using it. This helps us for our legitimate purposes to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Close Mortgages and coronavirus: information for clients The mortgage payment holiday facility has now come to an end, however, if you’re struggling to keep up with mortgage repayments due to coronavirus please note the following: Please contact your Relationship Manager if you’re struggling to manage your finances You shouldn’t cancel your regular payments without speaking to your Relationship Manager first If you’re finding it difficult to pay your mortgage because of coronavirus, we may be able provide you with support tailored to your individual circumstances. This support may be available if you’re struggling for the first time or if you’ve already had a payment holiday that’s come to an end. Contact your Relationship Manager as soon as possible if you’re finding it difficult to pay your mortgage. Before agreeing to any support, your Relationship Manager will need to collect information on your circumstances and will give you enough information so you can make an informed decision. It’s important to be open and honest about your financial situation with the Bank, so you can agree an option that is right for you. It is important that you realise, if you agree to make no, or reduced, payments for a temporary period, the amount you pay in the longer term is likely to increase.