Apply Rates Locations Contact Complaint Notice If you have a problem with services provided by this credit union, please contact us at: InTouch Credit Union P.O. Box 250169 Plano, TX 75025 Telephone: 800-337-3328, Option 5 Email: complaints@itcu.org Fraud Alerts Stay alert, stay informed. The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below: In-person or U.S. Mail: 914 East Anderson Lane Austin, Texas 78752-1699 Telephone Number: (512) 837-9236 Facsimile Number: (512) 832-0278 Email: complaints@cud.texas.gov Website: http://cud.texas.gov/ Connect With Us Previous 800-337-3328 7:30am–8pm CST Mon-Fri 9am–3pm CST Saturday Find a Branch Near You Next About InTouch Rates Locations Contact Us About ITCU 800-337-3328 ABA/Routing Number: 311079474 Mail/Loan Payoff Address: P.O. Box 250169 Plano, TX 75025-0169 Disclosures Privacy Policy COMPLAINT NOTICE Site Map This credit union is federally insured by the National Credit Union Administration. Equal Housing Lender. NMLS ID# 446266. Rates may be fixed or variable and may include discounts or other promotional conditions. “APY” refers to Annual Percentage Yield. InTouch, and its Subsidiaries are licensed by Secure Axcess, LLC under U.S. Patent No. 7,631,191. Copyright © 2021 InTouch Credit Union