Click to show search form. Click to show mobile menu. Why The Hanover Our mission, vision and values Our mission, vision and values At The Hanover, we are committed to delivering on our promises and being there when it matters the most. We live our values everyday, demonstrating how we: Collaboration We bring a positive attitude and a passion for working together. We are supportive, inclusive and rely on the contributions of all team members to achieve results. Accountability We do the right thing by being responsive, demonstrating ownership and courage. We hold ourselves to the highest standards of excellence and honor our commitments. Respect Integrity and honesty are at the heart of everything we do. We create an environment of trust by listening first and welcoming diverse perspectives. Empowerment We develop our talent and encourage them to be creative, entrepreneurial and resilient. We believe in the power of people to innovate and take calculated risks. Vision Vision To be the premier property and casualty franchise by helping independent agents transform the way customers experience insurance. Mission Mission To help our partner agents and policyholders prepare for and recover from the unexpected. Culture Culture Inclusive. Innovative. High-performing. Ours is a culture that puts people first. Because when we work together to take care of our agents, policyholders, community members and each other, we can do anything. Navigation THE HANOVER INSURANCE GROUP 440 Lincoln Street Worcester, MA 01653 508-855-1000 The Hanover Careers Investors Reviews Suppliers For customers and agents My Hanover Policy For agents Products and solutions Individuals Businesses Claims services Billing services Prepare now. Learn how. Legal and compliance Accessibility Fraud protection Terms and conditions Privacy center Governance Legal notices Producer compensation disclosure © 2021 The Hanover Insurance Group, Inc. All rights reserved. See our legal notices. Your cookie settings This site uses cookies to maintain site functionality and performance, to enhance your browsing experience, and for analytics and marketing purposes. If you continue browsing, you are consenting to the use of cookies. For more information about our use of cookies and our online privacy practices, please see our online privacy statement and visit our privacy center. Accept No, thanks