Return on Happiness Home About Programs Blogs & More Contact Power Over or Power With? There is no question about it – leadership must evolve to re-imagine the new world of work. We’re faced with a time that may not have precedent, but that doesn’t mean it has no roadmap. The roadmap to success after any crisis is one that must be paved with optimism, hope and resilience. It’s almost a given that we have to believe in something that is larger than ourselves – a purpose, a promise, a spirit – to energize us when we are weary. Discover how the Science of Happiness can help you. Find Out More! Tell Me More About: Employee Engagement Engage and motivate your employees to create Customer Happiness Read more... Customer Loyalty Create customer loyalty and positive word of mouth Read more... Leadership Skills What can science teach you about becoming a Great Boss? Read more... Working Relationships Improve your work relationships and breed success Read more... Company Culture Create a feel-good-at-work-place and craft a strong company culture Read more... Activate the link between positivity and profitability today! Your Customers are Talking About You Are they raving fans? Word of mouth is now more powerful than ever with social media. Let’s make an impact to have them rave about! JoAnna’s presentations will deliver a powerful message, spreading postivity to the core of your company! Yes! I Want to Create Customer Happiness Customer “Satisfaction” VS. Happiness The bridge between customer satisfaction and customer loyalty is built with positive emotion. The Customer Care Coach® is a low cost, self-led employee engagement tool for leaders who want to inspire “customer consciousness” in their team. I Want to Empower My Company with Customer Happiness What’s YOUR Customer Happiness Quotient? Take the Quiz Now! Increase Profit and Work Smarter Master the Art of Relationship Management Today! Read More >> What Do Customer Care People Need? These are the 7 Critical Things to Know. Read More >> Monday Morning Motivation Let JoAnna Jump Start Your Week! Read More >> Rated #1 Speaker at: The Inc. Magazine Conference on Customer Service Strategies The Business Direct Marketing Conference Consistently Scored in Top 10% of Presentations and Shows HAPPY CUSTOMERS + HAPPY EMPLOYEES = THRIVING COMPANIES Facebook Twitter LinkedIn Share Testimonials Vistage Speaker Since 1998, JoAnna has inspired CEO's and key executives all over the country to take better care of their customers and employees, and to see a tangible return on their happiness Follow us Hosted by Clients of JoAnna © 2002-2021 JoAnna Brandi & Company, Inc. | Powered by link2city.com | Miami SEO Experts • 7491 N. Federal Hwy. C-5, #304 Boca Raton, FL 33487-1658 • (561) 279-0027 • Privacy Policy Terms of Service FAQs Contact