Skip to navigation Marketplace Learn more about TOPdesk Sort by relevance Sort by latest Sort by name: A to Z Sort by name: Z to A Showing all 100 results 1 Click Call A one-click solution for registering frequently occurring events in TOPdesk. AFAS – Hour Invoicing (Timespent) From TOPdesk we get time spent information, which we use to invoice this via AFAS. AFAS – Person link This link updates person cards in TOPdesk based on AFAS. AFAS – Persons & companies synchronisation When a person and company is registered in AFAS, you would like this to be automatically synchronized with TOPdesk. With our AFAS - TOPdesk solution this is possible! AI Powered Chatbot Empower your customer service with AI. Our intelligent and cost-effective chat solution can collaborate with your service agents to enable superior AI-powered customer experiences, 24/7. ANSUR Integration Integrate ANSUR testing in the TOPdesk process. Arinto Planning Arinto optimizes the planning for all your resources, tasks, projects and materials. It integrates seamlessly with service management. Asset Audit Scan your rooms and it's assets to quickly update your CMDB. Axle-IT Asset Intelligence Connector for TOPdesk The Connector provides all the rules you need to normalize data, import warranty data from the vendor website and the intelligence to transform technical data into readable data in TOPdesk. Azure DevOps Integration The integration between TOPdesk and Azure DevOps provides organizations substantial efficiency gains. Barracuda Managed Workplace integration Trouble Tickets and Devices are automatically created as Incidents and Assets in TOPdesk and continuously kept in sync both ways. BI ISM-dashboarding Ready for use ITSM Dashboards. Easy filtering functionality. Transforming your TOPdesk data into trends and results on services, teams and processes to improve customer value. Designed by the ITSM experts, mostly applied by IT service delivery departments.</p> Chatbot integration Integrate smart chatbots and virtual agents directly within TOPdesk and provide customers with answers to frequently asked questions or assistance where needed. Cloud Communications – Phone system integration Cloud Communications is an in-house developed cloud VoIP platform. The future of business telephony where you don't miss a single call. CSV import to Asset Management integration Automatically import column-mapped CSV files into TOPdesk New Asset Management. Custom forms – Open forms / QR code solution Creating incidents directly from a QR code or form has never been this easy. Custom forms – SSP solution Creating SSP forms with more complex or dynamic fields is now possible. Digital Access Control Management (ACM) Let your customers, employees and/or citizens log in with eID, itsme, security code through mobile app, security code through SMS or Federal token to the the Self Service Portal and/or Technicians section of TOPdesk. Digital Signing in TOPdesk with Sign Connect Sign with TOPdesk to fast and secure completion of contracts, agreements and documents without unnecessary printing and scanning. E-signing in TOPdesk with SignRequest SignRequest lets you sign documents online, taking away the hassle of having to print, sign and scan. Our e-signature solution stands out for its ease-of-use and very affordable pricing. Ebbot chatbot and live chat tool Powerful chatbot with TOPdesk integration and live chat. Email Response Automation (ERA) Losing team productivity to manual triage of repetitive customer emails? Automate your email response with Artificial Intelligence (AI). Event Management for TOPdesk – Cloud Edition Connect TOPdesk with your favorite cloud monitoring tools and improve up-time. Integrations include Azure, AWS and Google Cloud. Event Management for TOPdesk – FREE Edition Quickly search through the entire database of tickets & incidents with the free edition of Event Management for TOPdesk. Event Management for TOPdesk – Network Edition Connect TOPdesk with your favorite network monitoring tools and improve up-time. Integrations include SolarWinds, PRTG, Nagios, Zabbix & Cisco Prime. Exact Online integration Integrate TOPdesk with Exact Online. Extended Anonymization Do you run into problems with differences in retention of incident data in TOPdesk? Then this solution may be what you’re looking for. Feedback Solution Solution to support unauthenticated feedback in TOPdesk. Five Star Review Simple & free customer feedback solution. FlexWhere FlexWhere, a Dutchview product, is a handy software application for agile organisations that have implemented meeting room management & hot desking and desk sharing. GEMMA SWC – Asset synchronisation By registering software in the GEMMA Software Catalog, you can now also automatically update TOPdesk via this scenario. GoBright Desk Management Take hybrid and flexible working to the next level with GoBright Desk Management. Search and book your desk based on your preferences. Pre-set your personal preferences for the sitting / standing height of your desk. And use te interactive Map to find your colleague. GoBright Room Management With GoBright Room Booking in combination with Outlook a world op opportunities will open up for you. Search for a meeting room based on your preferences. Reserve catering, extra room services and invite & pre-register your attendees instantly, with your room booking. Google Analytics for the Self-Service Portal Analyse how your end-users are using the Self-Service Portal with a Google Analytics dashboard. HUBSpot – Incident integration Synchronising TOPdesk 1st and 2nd line and partial notifications with HUBspot. iLert – One platform for alerting, on-call and uptime monitoring One platform for alerting, on-call and uptime monitoring. Have iLert call you when your site is down and never miss a critical alert. Insocial ‘Service Experience’ With this product, you easily measure the customer satisfaction of your TOPdesk IT services. IT Service Score and Performance Map Make IT performance visible in your own virtual Services Map. JIRA integration Create an issue in JIRA directly from TOPdesk when an event of your choosing triggers. JML/IDU Process Module Automating your Joiners-Movers-Leavers (JML) process with TOPdesk and Scope4mation. Link TOPdesk => Freshdesk Will escalate calls from TOPdesk to Freshdesk including sending updates within TOPdesk to Freshdesk. Messages from Freshdesk to TOPdesk are not included. Link TOPdesk => ServiceNow Will escalate calls from TOPdesk to ServiceNOW including sending updates within TOPdesk to ServiceNOW. Messages from ServiceNOW to TOPdesk are not included. Link TOPdesk => Zendesk Will escalate calls from TOPdesk to Zendesk including sending updates within TOPdesk to Zendesk. Messages from Zendesk to TOPdesk are not included. Maintenance Board Your preventative and corrective maintenance tasks in one user friendly overview. Meeting Overview The Meeting Overview shows all the current and upcoming meetings of the day based on your TOPdesk reservations. Microsoft Azure AD integration The easiest way to synchronize your Active Directory users into TOPdesk. Microsoft Teams Integration This is a one-way integration from TOPdesk --> Teams. MTbook Integration Seamlessly synchronize MTbook equipment types with TOPdesk. Nexthink Experience Make IT aware of things that matter most. NPS.Today for TOPdesk – Feedback using Net Promoter Score Empower your service management platform with NPS.Today for TOPdesk, turning your customer loyalty truly operational. NPS.Today is the leading multichannel NPS based survey engine for TOPdesk. O-Prognose process integration TOPdesk customers can easily integrate O-Prognose in their processes as TOPdesk user and real estate data is easily shared between the two solutions. Office App The most advanced employee engagement platform for offices. Okta SCIM connector for TOPdesk This integration ensures a safe and user-friendly experience for Single Sign-On, Multi Factor Authenthication and Account Lifecycle Management. OpManager ManageEngine integration Alarms and Devices in OpManager are automatically created as Incidents and Assets in TOPdesk and continuously kept in sync. Our City App integration Self developed mobile two-way communication platform for cities and municipalities. Outlook Room Booker The Outlook Room Booker for TOPdesk allows organisations to either plan Room bookings in TOPdesk or Outlook and keep both in sync! OutSmart (Connected Field Service Apps) Register used materials and worked hours immediately in TOPdesk. Prepaid Services Fully integrate your Prepaid Services within Call Management. Print & Scan QR Codes integration Easily create QR-codes linking to your TOPdesk Assets that can then be printed with any office printer. RES integration Service automation with RES and TOPdesk. Directly execute a workflow in RES from TOPdesk when a customizable event triggers. ROGER365.io – Integrate your communication in Microsoft Teams (with TOPdesk CRM integration) ROGER365.io centralizes all communication touchpoints regardless of how the contact was initiated: webchat, WhatsApp, or any of the supported social channels within Microsoft Teams. Room Reservation Screens Show room occupation and allow direct booking with the Room Reservation Screens. SCCM – Asset Synchronisation Extend control of your company assets with the Microsoft System Center Configuration Manager (SCCM) integration. SCOM – TOPdesk Incident Integration From Microsoft System Center Operation Manager we register and process SCOM incidents in TOPdesk. Registered TOPdesk incident information is being updated in SCOM! SelfGuide – Create Knowledge Items Use SelfGuide to create, actualize and optimize TOPdesk knowledge items effortlessly. SelfGuide – Ready for a digital future SelfGuide is a digital performance platform for making your business ready for a digital future. Service Mesh An Early Warning System for IT-management. Detect problems through data from your IT systems and TOPdesk, improve your IT support and prevent problems before they occur. Sigmax Field Service Solutions Connect is the field service management solution that supports your entire service process. Sigmax Field Service Solutions knows what it takes to set up a successful, integrated and safe software solution. SIGNL4 – Critical Mobile Alerting When critical systems fail or major incidents happen, SIGNL4 is the fastest way to alert your staff, engineers, IT admins and workers ‘in the field’. Simplify complexity with BlueDolphin Empowering organizations with Agile Business Transformation. Single Label Printing Generate a barcode label directly from the asset card by adding it as a widget to the asset template Single Sign-on Okta Cloud Connect Okta Cloud Connect lets you extend AD to TOPdesk. Slack one way integration This is a one-way integration from TOPdesk –> Slack. Smart Meetings Manage reservations in TOPdesk through an intuitive application on your smartphone, door signs or kiosks. SnapEngage chat integration Snapengage is a chat tool that allows you to digitally chat with anyone in its application. The integration between TOPdesk and Snapengage allows you to publish Snapengage’s chat bubble on your TOPdesk Self-Service Portal. Social messaging Integrations (Whatsapp, Facebook, Twitter) Communicate with your customers via WhatsApp and Facebook Messenger directly from the TOPdesk incident. TeamViewer meeting request Generate a Teamviewer meeting request from TOPdesk and add it to the progress trail of your call to quickly get remote access setup with a caller. Telephone CTI or Skype integration with Toastar Integrate TOPdesk with telephony platforms so your employees work more efficient and you improve your customers' experience. TestMonitor → TOPdesk integration Create TOPdesk calls from TestMonitor issues! Simple in One-Click! Texting with Messagebird Informing your operators or callers rightaway? Inform them by sending a text message through the Messagebird platform. Easy to configure, easy to use! Tools4ever – IDaaS HelloID Tools4ever Identity as a Service (IDaaS) solution, HelloID and TOPdesk ITSM software collaboration. TOPdesk – Dynatrace connector TOPdesk and Dynatrace integration via ZigiOps platform. TOPdesk – Exact Synergy: create an invoice If you need to create an invoice in Exact Synergy after completing an incident, then this is the solution for you. Once the incident is closed all time registered that is billable should create an invoice in Exact Synergy for the billable time. TOPdesk – Micro Focus Operations Bridge Manager connector Show detailed information on active incidents or changes for specific Configuration Items. TOPdesk – TOPdesk Link The TOPdesk to TOPdesk Link has been developed to offer a simple and efficient way to exchange incidents between two different TOPdesk systems. TOPdesk Analytics Dashboard Complete Analytics - Dashboard Suite for Incident & Change and SLA management. TOPdesk Connector (SCOM and Azure Alert integration) Integrate Azure Monitor and SCOM alerts with TOPdesk's incident management process. Take a look at the<strong> <a href="https://marketplace.topdesk.com/wp-content/uploads/2018/01/TOPdesk_Connector_Two-pager.pdf" target="_blank" rel="noopener">two pager brochure</a> </strong>or <strong><a href="https://www.topdeskconnector.com/">visit the website</a></strong> of the TOPdesk Connector. TOPdesk Connector for Splunk Connect Splunk with TOPdesk for the automatic creation of actionable tickets. TOPdesk data model in Power BI TOPdesk data model for self service report- and dashboard development in Power BI. TOPdesk insight services in Power BI or Qlik Customized TOPdesk reports in Power BI. TOPdesk Jira Integration This integration supports the creation of Jira issues in TOPdesk and TOPdesk incidents/changes in Jira. TOPdesk report pack in Power BI Report pack covering the frequently asked service management reports. TOPdesk Self Service Automator <p>We will gladly help you to optimize your IT-service management process with the power of Automation.</p> TrakaWEB integration Manage your company’s keys and asset within TOPdesk! Trello integration Create a card in Trello directly from TOPdesk when an event of your choosing triggers. Vitec Fast API integration Ensure your tenants are always available in TOPdesk when you need them. Webshop Let your employees shop for the products you've made available to them. WISH Real Estate Management Integration Streamline your real estate processes and support managers and employees in managing, maintaining and renting their property. Xelion – TOPdesk Connector Xelion Phone System is a comprehensive Dutch business VoIP solution. VoIP telephony is the business communication of the future. Zapier Integration Platform Utilize productivity super powers by connecting TOPdesk with 3,000+ apps to automate your work. No coding required. Categories Artificial Intelligence (AI) Asset Management Authentication Azure Chatbot Data integration Digital communication Electronic Signature Facility management Feedback Finance Jira Learning Monitoring Planning Power BI Process integration Qlik Sense Real Estate Management Reporting Creator TOPdesk(31) Partner(69) Price Free(22) Paid(78) Consultancy With consultancy(79) Without consultancy(53) Hosting availability SaaS(100) Continuous deployment(18) On-premises on Virtual Appliance(10) Classic on-premises(52) ©TOPdesk. All rights reserved Cookie policy Privacy policy Live Chat