4 key areas of intervention: As you may have already noticed, the visual identity of our company has changed. In addition, the content of our website is currently being redesigned. It will be put online very soon. You are here: Home Cloud Who are we ? The CORPORATE COMMUNICATIONS and CONTACT CENTERS offers have been the scope of our historical positioning for 6 years. Coverage Communication has quickly forged a reputation as a specialist in AVAYA infrastructure for Contact Centers. Since 2011, the existing AVAYA skills center has expanded with integrator partner agreements for the multi-channel CRM products KIAMO (CONECTEO) and ALTITUDE (EASYPHONE). En 2012, Coverage Communication a opéré la création de 2 nouvelles offres élargissant ainsi le positionnement initial de la société : ● L'une dédiée au CLOUD (Voix et Data), proposant des offres packagées facturées au poste, ● L'autre proposant une offre d'OPERATEUR alternatif de proximité (les liens datas proposés allant de l'ADSL à la Fibre Noire et la voix étant véhiculée au travers de trunks SIP). L'ensemble des prestations que peut opérer Coverage Communication dans la déclinaison de ces 4 offres pour vos projets présentent l'avantage d'être gérées au travers d'un guichet unique, point de relation central avec nos clients (chaque client disposant d'un collaborateur identifié pour la gestion et le suivi de son dossier). Coverage Communication's desire to play a full partner role in the geographic coverage of your projects is reflected in its membership in the RESADIA (national territory) and WORLDSTONE (international territory) networks. KEY FIGURES: ● A growth of 15% each year since the creation of the company, with positive profitability each year, ● 2/3 of the workforce is represented by certified engineers (2nd market player in terms of number of AVAYA certifications), ● A turnover of 3 million Euros, for a vineyard of employees, on our historical positioning "Contact Centers". CERTIFICATIONS: Created in 2007 by a team of Telephony and IS experts, Coverage Communication is a specialized VOICE and CLOUD integrator for professionals (companies and contact centers). We can provide you with all of our 4 main know-how to imagine, build and implement innovative solutions that meet your business needs and are able to maximize: ● the productivity of your business, ● the return on investment (ROI) of your strategic technological investments in the VOICE and CLOUD perimeters. Reception Offers Benefits Partners References Recruitment Contact Site map - Legal notice - Contact © 2015 COVERAGE COMMUNICATION