COVID-19 UPDATES NEW USED SERVICE TIRES PARTS FINANCE CONTACT 1 Colonnade Rd Ottawa, ON, K2E 0C3 (613) 237-2777 Lease Returns Dow Honda | Lease Returns Our goal is to make your lease maturity as pleasant as it began. We are happy to provide you with great information on your lease maturity options as well as available Honda Financial Services and Honda loyalty offerings and information on exciting new Honda models. Your Lease Return Options: Option 1: Ready for your next Honda? Return your Honda to us and lease or purchase a new Honda vehicle. 1. Choose your next Honda and enjoy available loyalty offers 2. Have your vehicle inspected by our third party inspection company 3. Return your vehicle and pick up your new Honda Option 2: Love it too much to let it go? Purchase your existing Honda vehicle for the remaining amount shown on your lease contract. 1. Ask us about lease-end purchase and refinancing options (no inspection is required if you decide to keep your current Honda) 2. Continue to enjoy your current Honda vehicle Option 3: Time to say goodbye? Return your Honda to us. We’re sad to see you go! Make sure to ask about available loyalty offers before your decide to say goodbye. 1. Schedule an appointment with one of our finance managers 2. Have your vehicle inspected by our third party inspection company 3. Return your vehicle and begin missing your Honda Vehicle inspection process: What Does the Inspection Cover? Vehicle working condition (i.e., is the vehicle in good working order?) Interior & exterior condition of the vehicle Adhere to regular maintenance schedule, as recommended in the vehicle Owner’s Manual How do I schedule the inspection? Our third party inspection company will call you to schedule an inspection 30-45 days before your lease maturity date. The inspector will not provide any quotes or estimates on chargeable damage repairs. What do I need to have with me at the time of the inspection? 2 keys (and valet key if applicable) Owner’s manual(s) Where does the inspection take place? The inspector can meet you at the location of your choice. Inspections are conducted from Monday to Friday between 9am-5pm. How long will the inspection take? Approximately 30-40 minutes. How soon will I be able to see the inspection report? Results will be available within 2 days of the vehicle inspection. The inspector will provide you with a card explaining how to access the report online. I have damages or chargeable wear and tear listed in my inspection report, what are my options? If you purchased Lease-Guard at lease inception, the charges may be covered based on Lease-Guard parameters If you did not purchase Lease-Guard, you may choose to have the repairs completed by your local Honda dealer. Once the repairs are completed, your dealer will update the Renewal & Maturity Centre and your inspection charges will be adjusted. If you choose not to have the vehicle repaired, an invoice will be sent to you for payment. Frequently Asked Questions: Can I lease a new Honda before my present lease is scheduled to end? Absolutely. Contact us to get more information on early lease-end options and for details of available loyalty offers on the purchase or lease of a new vehicle. What are my options to withdraw from my lease contract early? We are happy to provide you with your present lease details, purchase options, loyalty offers and our exciting new models. Can my Honda dealer perform the inspection on my vehicle? In order to best ensure a fair evaluation of your leased vehicle, Honda Financial Services has contracted with a third party service provider to perform lease-end vehicle inspections. Only authorized agents from this provider can perform the vehicle inspection. I have made repairs to the vehicle. How do I ensure I will not be invoiced by Honda Financial Services? When repairs have been completed, it is important that you let us know. We will update the Renewal & Maturity Centre and your inspection charges will be adjusted if the repairs have been completed to manufacturer’s specifications. Please note that Honda Financial Services reserves the right to reinspect the vehicle before removing charges from your final End of Term Invoice. What if something happens to my vehicle between the time it is inspected and the date that I return it? If the vehicle sustains damage after it has been inspected (example: it is in an accident) it is still your responsibility to have it repaired or pay for the estimated cost of repairs. We request that you contact us if this situation arises so one of our representatives can guide you through your options and help you determine the best course of action. How long will my inspection results remain valid? The results of your inspection report will remain valid for 60 days. If you return your vehicle more than 60 days after the original inspection is completed, a re-inspection may be required. If you would like to confirm whether your vehicle will need to be re-inspected, please contact us. What do I do with my licence plates? The plates can be removed at the dealership at the time you return your vehicle and they are yours to keep.* If you have any other questions, please contact one of our financial managers and we will be happy to assist you. * Some exceptions may apply. Please consult your local provincial/territorial transportation authority for more details. Contact Us Please Contact Us CONTACT Hours Of Operation Sales Service Parts Monday - Thursday 9:00am - 7:00pm Friday 9:00am - 5:00pm Saturday 9:00am - 4:00pm Sunday Closed SAFETY NOTICE: All departments are open while respecting the Provincial 50% capacity limit. No appointments are necessary. Mandatory face masks required in dealer, as per City of Ottawa bylaw. Hours of Operation Sales Service Parts Monday - Thursday 9:00am - 7:00pm Friday 9:00am - 5:00pm Saturday 9:00am - 4:00pm Sunday Closed SAFETY NOTICE: All departments are open while respecting the Provincial 50% capacity limit. No appointments are necessary. Mandatory face masks required in dealer, as per City of Ottawa bylaw. Location 1 Colonnade Rd Ottawa, ON, K2E 0C3 Contact Us General (613) 237-2777 Email mail@dowhonda.com TWITTER FACEBOOK HOME NEW VEHICLES USED VEHICLES FINANCIAL SERVICES SERVICE PARTS ABOUT US CONTACT US © 2021 Dow Honda. All Rights Reserved. | Sitemap | Privacy Policy