This is B2C Europe Solutions Platforms What’s new Contact Get a quote EN ParcelsReturns Martijn van der Geer 1 minute Parcels returns: never been easier Our consumer friendly and affordable return solution Every consumer making a purchase from your e-commerce platform has the right to return this product. Although handling returns is not the most fun part of doing business, it plays a crucial factor. Thinking about returns will likely be a headache, especially with international returns. For instance, returns result in high costs, entail extra work and returned products often cannot be resold. Moreover, the moment you don’t comply with the rules regarding the right of withdrawal, you might even risk receiving a fine. However, when a return is a painless experience, it will encourage consumers to make another purchase from your online shop in the future. Opportunities for parcels returns It’s important to communicate a clear return policy on the website. An unclear return policy can result in lower sales, because consumers will drop out. On the other hand, a clear parcels returns policy can increase the purchase intention. In addition to free products, including free returns, consumers simply love transparency. A good, simple and transparent return service ensures satisfied customers who are more likely to make a purchase again in the future. Have access to a local solution within 24 hours Implementing a simple, easy-to-use returns service in multiple countries is not an easy task. To save time and make sure that returns are handled properly, you can outsource your returns. B2C Europe is currently the only company that can provide return services through local post offices or convenience stores in 19 European countries through a single web interface. Trusted European partner Your e-commerce business can sell your products across Europe and provide a single return process, without the need for expensive investments in IT or international storage. Our ReturnYourParcel web service is easy to install. B2C Europe is the trusted European return partner of Amazon, Google and Showroom Privé. View all blogs Martijn van der Geer is our Commercial Director. Martijn has been working at B2C Europe since 2004 and helps businesses improve their logistics for a smoother and more efficient operation. Within B2C Europe, Martijn is the expert in contract negotiations, pick-up & delivery and carrier-related activities. Save on logistics costs and increase your turnover? Optimise your cross-border strategy and enter new e-commerce markets easily! Request a free consult Continue reading: Choosing a multi-carrier strategy is best for e-commerce logistics. Here’s why. How do you scale up your business while ensuring you provide the highest standard of shipping services? A multi-carrier strategy could be the answer. Read more Black Friday Cyber Monday 2021: tips for webshops With supply chain shortages and changing consumer behaviour, Black Friday Cyber Monday (BFCM) could be particularly stressful for online shops this year. As an entrepreneur, should you also want to participate in this trend, which has been on the rise in recent years? Read more Maersk completes the acquisition of B2C Europe Holding B.V. Maersk announced its intent to acquire B2C Europe on August 6th, 2021 and today it is announced that A.P. Moller – Maersk has completed the acquisition. Read more Stay tuned for the latest updates! Sign up By completing this form, you confirm that you agree to the storing of your personal data by B2C Europe as described in our privacy policy. This is B2C Europe Our story Carrier network Data connections Solutions All solutions International home delivery Collect Your Parcel ReturnYourParcel Customs clearance International e-fulfilment What’s new Blog Case studies White papers Platforms Our platforms Customer Pages TrackYourParcel Contact Business inquiries Questions about parcels Our locations Careers Customer login TrackYourParcel Follow us on Linkedin © 2001 – 2021 B2C Europe | Terms & Conditions | Privacy & GDPR Policy Chamber of Commerce: 51843307 | VAT: NL850196590B01 We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Cookie Settings Accept All