Find a Home Our Care About Us News Make an Enquiry Careers COVID-19: The latest updates from Four Seasons Health Care - Click here Our Home to Home Promise Home About Us Our Home to Home Promise Helping you to settle in with our Home to Home Promise Our Home to Home Promise is our commitment to do everything we can to help you feel at home. After all, feeling well looked after is as much about creating a sense of home as it is about providing good quality care. Before moving in We promise to get to know a little about you, your family and friends, finding out what you want and need from us and making sure it’s all in place. We’ll provide you with lots of practical guidance and advice and invite you, your family and friends to spend some time in the home, getting to know the place, the care team and fellow residents. On arrival We promise to give everyone a warm welcome with tea and biscuits on arrival. Your room will be carefully prepared, including any personal things that have been brought in advance. Family and friends are encouraged to stay as long as they wish and there will always be someone on hand to provide advice and reassurance. Settling in We promise not to bombard you with too much information in the first few days. When you’re ready we’ll introduce you to other residents and members of the team. We’ll help you to become familiarised with the home and its routine, such as hairdressing and chiropody visits, the entertainment programme and where to find drinks and snacks. Our chef will ask about your favourite meals and how you like them cooked. Once you’re settled, our Home Manager will check to find out if there’s anything else we can do to help you feel at home. There will always be someone with the time to sit down for a chat about anything at all, however big or small. Find out more about our Home to Home Promise here “The staff were lovely when we first came and were really welcoming. You get to think about them as friends. We have a laugh and a chat.” Resident’s family member “The room felt ready. I chose wallpaper and curtains and the home had it all ready for Mum they day she moved in.” Resident’s daughter. Resident’s family member About us About us Contact us Feedback Our Care Homes FAQs Jobs Investors Helpful Links Press and Media Resident Terms & Conditions Modern Slavery Statement Gender Pay Gap Report Privacy Policy Cookie Policy Accessibility Sitemap © Four Seasons Health Care 2021. All rights reserved. Accessibility Cookies allow us to enhance your experience We use cookies to better understand how people use our website. This allows us to enhance your experience by improving site navigation and content for example. To agree to the use of cookies, please click “Accept All Cookies”. Alternatively, you can manage all personal preferences by clicking "Cookie Settings". Accept All Cookies Cookies Settings