Household Accessibility tools My account Your bill Your water Love Yorkshire Get in touch Yorkshire Water’s Business Plan for 2020-2025 Over the last couple of years we have been developing our business plan for 2020 to 2025 with our customers and stakeholders. Home About us Our Business Plan Competition and Markets Authority Final Determination Following the referral of Ofwat’s Final Determination (FD) to the Competition and Markets Authority (CMA) in February 2020. The CMA concluded the redetermination process in March 2021. In comparison to Ofwat’s FD, the CMA has provided Yorkshire Water with an additional £149m of revenue (in 2018/18 prices), including more investment for key customer priorities such as the reduction of leakage and flood resilience in Hull. The new determination enables us to focus on investing to meet the long term resilience challenges as well as helping to deliver economic growth opportunities for the region. The key changes to Ofwat’s original determination are: An increase of £158m investment to continue to maintain services in the region, and improve leakage reduction, flood resilience in Hull and phosphorous removal from rivers An increase in the cost of capital of 0.2%, providing a more balanced approach to financial returns An average customer bill of £374 p.a., an increase of £10 from Ofwat’s FD A fairer approach to measuring and incentivising some areas of performance, including internal sewer flooding, mains repairs and low pressure. Find all the representation documents and the CMA’s final report on the CMA website. Representation documents Appendices Data tables IAP response We submitted our PR19 plan to Ofwat in September 2018. Ofwat reviewed the plan and published its initial assessment in January 2019. The assessment included a series of actions for Yorkshire Water to complete by 1 April 2019. This document is an addendum to our PR19 plan and summarises our response to the actions raised by Ofwat. In our response we have made several key changes: We have adjusted our plan so that we are now able to propose a stable bill (that means that before inflation, the bill will not increase from 2019/20 prices). This means that customers in Yorkshire will have a decade of stable or falling bills. We have increased the company-funded support for customers who are struggling to pay their bills. We are starting work to reduce our gearing and plan to keep it below 70% from 31 March 2021. We have highlighted that it may become possible to re-phase our large environmental programme, leading to a further bill reduction prior to the final determinations later in 2019. We will be producing a customer summary which will be published later this month. We will republish our PR19 plan once we have received our final determination in December 2019. IP Customer Summary Report Yorkshire Water IAP response executive summary Yorkshire Water IAP response 1st April 2019 Ofwat's Yorkshire Water action tracker Yorkshire Water IAP response 15 May 2019 Yorkshire Water IAP response 24 May 2019 Yorkshire Water IAP response 15 July 2019 Yorkshire Water IAP response August 2019 Our next business plan (2020-2025) Over the last couple of years we have been developing our business plan for 2020 to 2025 with our customers and stakeholders. The plan will outline how we will deliver water and waste water services in a resilient and sustainable way. Future planning is a big part of what we do and over 30,000 of our customers and stakeholders have been involved in creating the plan. To date, our customers have helped us better understand what services are of a priority to them, and what the future of water and wastewater may look like. Customer and stakeholder participation in helping us prioritise and deliver our services to the region is vitally important to us. View our PR19 appendices Supporting documents Working with our regulator – consultation responses The Water Services Regulation Authority, also known as Ofwat, is the water industry economic regulator. As part of its role, Ofwat produces process and policy documents which they ask water companies to comment on. These are usually called consultations. We respond to these consultations to ensure that we contribute to how Ofwat’s policies are developed. Bioresources YW’s response to the economic asset valuation for the bioresources RCV allocation at PR19 This document is intended to inform interested parties how we have approached creating a bioresources price control. Sludge is a by-product of the treatment of waste water. This sludge can be used to produce for example energy or compost. Sludge is no longer seen as a waste product but as a resource - a bioresource. To enable a market to be developed for bioresources in England and Wales, Ofwat require all the water companies who treat sewage to categorise bioresource activities. This is achieved by separating out some of the overall value of the company (called regulatory capital value, RCV) into a bioresources area called a price control. This is a summary of the document that we have sent to Ofwat and explains the approach that we have taken, using Ofwat’s guidance, to determine the bioresources RCV for YW. Read our summary Your Water Customer Community Your Water is an online research community for our customers. By engaging with our customers through the community, we are able to base major decisions on what customers want. Therefore, participants in the research will have the opportunity to shape the direction that we take over the next few years. Your Water members our regularly invited to participate in surveys, quick polls and discussions. All activities are optional – you do not have to complete every activity that we send you and you will only be sent the activities which we think are most relevant to you. The more feedback you give, the more rewards you will be eligible for and the greater say you will have in our future decision making! Join the Your Water Community Water Resources Yorkshire Water’s economic asset valuation for the water resources RCV allocation at PR19 The 2019 Price Review (PR19) will see the introduction of a new separate binding price control on our revenues from water resources. This document is intended to inform interested parties how we have approached creating a water resources price control. Each water company has a single legacy Regulatory Capital Value (RCV) for its water assets, including its water resource assets. To determine the level of revenue that a company can recover as part of the new water resources price control, companies need to provide Ofwat with a proposed assessment of how much of the legacy RCV to allocate to the water resources price control. This is a summary of the approach that we have taken to determine the water resource RCV for YW. Read our summary Company information Our Business Plan Our performance Our charges News and media Public Affairs Our policies About us Get involved Careers Water Bidding Market Your Water online community Legal stuff GDPR Modern Slavery Act Accessibility Cookie settings Legal Privacy policy Talk to us Our contact information Tell us about good customer service Supplier queries Sign up to our mailing list © Yorkshire Water 2021 Cookies on our website We use cookies to make our website work and to make it better. Please click “Accept all cookies” if you're happy for us to use cookies on your device. 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