SERVICE AND SUPPORT THE ROLL OUT SPECIALISTS ESTATE UPGRADES AND UPDATES Whatever equipment you choose, however large your estate, you need a smooth roll out. To guarantee a flawless transition we wrap our arms around every customer and establish a dedicated project team. Every project is built on collaboration and consultation. Our professional project management approach has been refined over 20+ years - we’ll embed a team into your business unit, dropping in our trusted model, and flexing it around your needs. The result? The fastest and most efficient roll out for every customer, guaranteed. COVERED ALL-YEAR ROUND 6 0 % COFFEE AVAILABILITY Our professional, Safe Contractor approved team of 160+ specialist coffee engineers, the largest in the UK, have a first-time fix rate of 98% – well above the industry standard. The team look after all aspects of machine care from full-service maintenance and reactive callouts, to simple repairs, filter changes and spare parts. LET'S TALK IN SAFE HANDS ON-THE-SPOT SUPPORT We’re here to support you and make sure your coffee is always available. Our suite of troubleshooting + cleaning resources, and qualified phone fix team resolve common issues at distance, fast. WORLD-CLASS SERVICE The team look after all aspects of machine care from full-service maintenance and reactive callouts, to simple repairs, filter changes and spare parts. We’re here to support you, prevent downtime and make sure your coffee is always available. THE RIGHT SERVICE PACKAGE FOR YOU We're the industry’s choice for commercial coffee machine support, and our service packages make things simple for you. Our packages are tiered, so you can choose the service offer that’s perfect for your requirements. DOWNLOAD SERVICE PACKAGES REPAIRS ON + OFF SITE IN THE UK Machines and modules are repaired by our expert team right here in the UK, at our newly refurbished, dedicated workshop in Milton Keynes. Our ‘40 strong’ workshop team work within LEAN frameworks and with the latest technology, including sonic washers, to keep your equipment at its best. TECHNOLOGY SMART TECH. SMARTER SERVICE. Our machines talk to us. Our data-driven approach to estate management provides performance reporting to help our customers achieve KPIs and ensure 99% availability. Our approach and equipment is as smart as it gets, making service as efficient and effective as possible. OUR SMART EQUIPMENT IT'S TIME WE TALKED... 01908 275 520 Full Name Email Address Phone Number Business size Business Size 1 site 2-5 sites 5-10 sites 10-20 sites 20-50 sites 50+ sites Company Postcode Message By messaging UCC Coffee UK & Ireland you consent to us contacting you about our services. We will never pass your contact details on to third parties. By ticking this box, you are consenting to receiving sales and marketing communications from UCC Coffee UK & Ireland. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. THE TOTAL COFFEE SOLUTION 2 Bradbourne Drive, Tilbrook, Milton Keynes, MK7 8AT VAT: GB161542722WEEE Registration No: CD01/00545Registration Number: 2159182 PRIVACY & COOKIE POLICY LEGAL DOCS SITEMAP