Online banking Register Log on Support Contact us Personal Support Savings and investments Coronavirus – FAQs for investments customers Coronavirus – FAQs for investments customers As the coronavirus situation develops, we’re doing all we can to support you when you need us, while keeping our people safe. To help with any concerns you may have about your investments held with us, we’ve put together a list of frequently asked questions. Should I be worried about the value of my investment(s)? What happens to my investments if Santander UK is impacted by this crisis? I am hearing in the media that dividend cuts are taking place on investment(s) – how will this impact me? I am an investor in a Santander Asset Management UK fund. Is the ongoing active management of the funds I hold affected? I’m an investor in a Santander Asset Management UK fund. What investment decisions have Santander Asset Management UK made given the current market conditions? As I hold Premium Investments / Model Portfolio Service investments with you I have already received one 10% drop letter on my investment(s) recently, will I receive another letter if my investment(s) fall more? As I hold Premium Investments / Model Portfolio Service investments with you I have seen some transactions take place on my account – why is this? How is Santander continuing to serve its customers? What actions can I take in the meantime? My investment is due to mature soon, what do I need to do? Do you have any other resources that can help me understand the impact on markets and investments? Was this helpful? Yes No Ask us a question We'll help you get the answers you need Ask now Do your banking online Ways for you to manage your money without leaving home Find out more Protecting your money My money? My info? I don't think so! Footer menu About Santander UK Branch locator Branch appointments Support Accessibility Site map Privacy policy Cookie policy Fraud and security Financial results Santander Careers Service status Welsh language policy Modern slavery statement Santander Universities Santander websites Santander events Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks. We use cookies to give you the best online experience Essential cookies make this website work and are for your security. To help personalise and tailor content to you here and on other websites, we use optional cookies. We won't use these without your consent. Our Cookie Policy is always available at the bottom of our homepage. You can change your preference settings by selecting 'Manage my settings' at any time. Accept all cookies Manage my settings