Get help Donate Contact us We’re only an email or phone call away – or you can visit our office. Launchpad is based in central Reading (down the alley at the side of Nando’s on Friar Street) and our building has brightly coloured doors like our logo. You can’t miss us! Launchpad Reading The Stables 1A Merchants Place Reading RG1 1DT We are open Monday to Friday, 9am – 5pm. Telephone: 0118 950 7656 Email: enquiries@launchpadreading.org.uk General enquiries If you have a general enquiry, get in touch by emailing us enquiries@launchpadreading.org.uk or calling 0118 950 7656, and one of the team will be able to help you. Our office is open Monday to Friday, 9am – 5pm. Get help If you’re homeless or at risk of losing your home, email support@launchpadreading.org.uk, telephone 0118 929 1111 or visit our drop-in service. Read more Fundraising enquiries If you have a fundraising enquiry, speak to the team by emailing fundraising@launchpadreading.org.uk or telephoning 0118 950 7656 (press 5). Fundraise for us Monetary donations Whether you make a single gift or monthly donation, it is with your kindness and generosity that we can continue preventing homelessness in Reading. Visit our donation page for more information about ways you can give. Make a donation Donating items We sincerely appreciate all the support our community offers but we are not always able to accept donated items. We usually respond to client needs on an ad hoc basis, and have very limited storage and no refrigeration space. Read more Feedback and complaints Satisfaction is a key measure of Launchpad’s success. If you’d like to give feedback or make a complaint about any of our services, please email enquiries@launchpadreading.org.uk, telephone 0118 950 7656 or write to us at the address above. Read our feedback and complaints policy for more details. Report anti-social behaviour To report anti-social behaviour at one of our properties, email housing@launchpadreading.org.uk or telephone 0118 929 1148 from 9am – 5pm, Monday to Friday. Outside of these hours please call 101. We take reports of anti-social behaviour very seriously and any information you give us will be treated in confidence. Media enquiries For press comments, high resolution photos or spokespeople, email becky.medhurst-jones@launchpadreading.org.uk or call 0118 950 7656 (press 5) / 07593 437309. Our latest news Want to know what's going on? Subscribe to our newsletter and never miss an opportunity to help! Subscribe We promise to keep your data safe and you can unsubscribe from our enewsletter at any time. Find more information in our Privacy Policy. ADDRESS The Stables, 1A Merchants Place, Reading, RG1 1DT 0118 950 7656 Contact us GET HELP If you don’t have a stable place to live or you are worried about losing your home, our drop-in service is here to help. We’ve also provided a list of other organisations that can offer support if you’re in crisis. Drop In Hours: Monday, Wednesday, Friday – 10.00am to 2.00pm Get help QUICK SEARCH CONNECT WITH US WORK AT LAUNCHPAD NEWS BLOG PRIVACY © 2020 Launchpad. All Rights Reserved. Registered in England and Wales. Limited Company No. 1459149 VAT No. 288160479 Charity No. 279859