RESIDENTIAL BUSINESS Account & Billing Customer Service Safety & Outages Efficiency & Green Options Who We Are PAY BILL SIGN IN OUTAGES Home Help Center Outages and Emergencies FAQs EMERGENCIES How do I report an electric or gas emergency? NOTIFICATIONS How do I enable or disable mobile alerts? How do I enable or disable push notifications? Will you let me know if my power goes out? What are Bill Due Reminder Notifications and how can I sign up to receive them? Is there an option to receive reminders to pay my bill before it is due? RESTORING POWER How can I tell when my power will be restored? USING THE USAGE MAP Do I need an online PSE account to report an outage? Does the outage map show only Puget Sound Energy outages? How can I use the outage map? Is the outage map available for mobile devices? What are the symbols on the outage map? What does “Crew assigned” mean? What does “Estimated restoration time” mean? What does “Outage reported” mean? What does “Repair crew on-site” mean? What does “Waiting for repairs” mean? What information can I see on the outage map? Why do I see overlapping shaded shapes on the outage map? JOIN OUR TEAM Apply today to join a team dedicated to service and excellence across Washington state. QUICK LINKS Contact us My account Start, stop or move Power outages Construction Savings and rebates Careers at PSE RATES News and notices Pending UTC filings Electric tariff Gas tariff Price summaries REP certification RESOURCE PLANNING Integrated Resource Plan Acquiring energy Electricity supply Hydro power Thermal power Wind power Solar power Natural gas supply Natural gas storage Energy imbalance market HYDRO LICENSING Baker River licensing Hydro licensing contact information Snoqualmie Falls licensing What is hydro licensing CONTACT US PRIVACY POLICY TERMS OF USE 2021 Puget Sound Energy. All rights reserved.