Cloud Comms API SIM for Things MyBICS English Your Business Products & Solutions Customer Care News & Insights About BICS BICS Service Portal Our Online Customer Care Platform Welcome to BICS Service Portal Clear overview on the ongoing trouble tickets and their status Highly personalized & interactive online service Ability to create, track, close & re-open your tickets Around the clock direct interface with our support teams Global Number +32 2 547 51 51 Regional Numbers USA +1 516 254 8028 Singapore +65 3158 1045 In order to submit your ticket, please first login to our customer portal MyBICS Frequently Asked Questions Our Global Support Teams serve the needs of our customers 24/7 Get in touch with our Global Support Teams to get full support in case of incidents or to report any issue How can I access the BICS Service Portal? How can I reset MyBICS credentials? Where can I find the Escalation Contacts? Who is my Service Delivery Manager? How can I update our technical contacts? Who to contact if I have questions about Cloud Communications? How can I report my planned maintenance to BICS ? Where can I find my invoices? Who is my Account Manager? Who manages technical changes on your interconnections? Who to contact regarding ongoing technical projects? How can I access the SMART tools? Who should I contact for errors on my Webvision Reports? For specific Service Assurance inquiries you can access the escalation list here Escalation list Your Business Mobile Operators MVNOs Network IoT Enablement Cloud Communications Providers Legal UK Tax Strategy Legal Warnings BICS Cookie Policy Company Data Privacy Policy Corporate Security Statement General Terms & Conditions Solutions Voice Mobile Data and Connectivity Messaging Cloud Communications Providers Roaming Business Intelligence Fraud Prevention Global IoT Capacity Solutions About BICS About Us Careers Our Network News & Insights Blogs Press releases Use Cases Video Gallery Subscribe to our newsletter Email address Cookies permission check I allow the use of cookies to gather statistics and other customer end info Send © Copyright 2021. All rights reserved. LinkedinTwitterYouTubeFacebook