HOME JOBS EMPLOYERS SECTORS CAREER TOOLS ABOUT NETWORK CONTACT Service Scheduler Administrator Home Search Jobs Service Scheduler Administrator Advanced Job Search eg. Simply search 'Admin Barnstaple' if looking for admin roles in Barnstaple Search by Keyword: Register your CV Your local branch --- Aberdeen Banbury Barnstaple Bideford Birmingham Blackpool Bolton Bristol Cardiff Chester Chingford Daventry Dundee Durham Edinburgh Evesham Exeter Fulfilment Centre Midlands Fulfilment Centre North East Fulfilment Centre North West Fulfilment Centre Yorkshire Glasgow Gloucester Harrogate Huddersfield Lincoln Liverpool Maldon Manchester Commercial Manchester Industrial Middlesbrough Newcastle Sales & Marketing Newcastle Newport Preston Sheffield Stirling Swansea Taunton Warrington Welwyn Garden City Full Name Email Address Attach CV Please tick to agree to our privacy policy Leeds, West Yorkshire, Yorkshire, England Contact Centre Posted 26.11.21 £19711 per annum Customer Service Representatives, Leeds Full Time – 40 hours per week Salary: ££19,711 Additional benefits Permanent matched pension contribution scheme, free car parking, free cover 8 policy and much more… Shifts: Monday – Friday 8am – 8pm, every other Saturday 8am – 5pm (with the potential for future Sunday working) including public holidays. Rotas are published 4 weeks in advance enabling you to balance your work and home life. Company information We are a national home assistance company providing plumbing, drainage, electrics and heating solutions, backed by our comprehensive range of products. Around two million people in the UK have placed their trust in us and turn to us when it comes to fixing, maintaining and looking after their home. What will your day look like? ? Manage incoming customer contacts in their chosen channel (call, letter, email, social media or chat) offering information, advice on products and services, turning contacts into Sales leads and appointments where possible. ? Using an outbound dialler, make calls to customers who have enquired about products on-line. ? Where possible help customers with issues raised to prevent engineers having to go out, try and resolve at the first point of contact. Required skills ? IT literate – Good use of Microsoft packages ? Clear, confident and polite telephone manner ? Excellent verbal and written communication skills ? Able to organise own workload We are passionate about career development and we are looking for candidates who are keen to progress and work their way up! All our People remain working on full pay, we are not furloughing anyone and have committed to no job losses as a direct result of the coronavirus pandemic. You will be based in our Leeds office from the start of your career with us but should we enter another national lockdown you may be required to work from home. Apply for this Role Full Name Email Address Telephone Number Brief Cover Letter (250wds max) Attach CV Please tick to confirm your acceptance of our Privacy Policy Want to Explore other Options? RETURN TO VIEW ALL JOBS FIND YOUR LOCAL BRANCH Useful Links ONLINE PAYSLIPS Contact Us Copyright Cordant People 2021 All Rights Reserved Terms and Conditions Cookie Policy Privacy Policy Modern Slavery Statement Sitemap [XML] Website by Fifteen Ten Ltd Find your local branch With over 40 branches as well as four fulfilment centres across the UK. Find your nearest and let’s start talking about your career. - Please Select - Aberdeen Banbury Barnstaple Bideford Birmingham Blackpool Bolton Bristol Chester Daventry Dundee Durham Edinburgh Evesham Exeter Glasgow Gloucester Harrogate Huddersfield Lincoln Liverpool Maldon Manchester Commercial Manchester Industrial Middlesbrough Newcastle Newport Preston Stirling Swansea Taunton Welwyn Garden City Cordant People Limited. Registered Office: 33 Soho Square, London, England, W1D 3QU. Registered in England. Company Number: 12449239. Accreditations Our Accreditations and organisation memberships include the following licences and accreditations in support of our quality, ethical and compliant processes: Recruitment and Employment Confederation (REC) Membership Member of the Association of Labour Providers (ALP) Licensed by Gangmasters Labour and Abuse Authority (GLAA) Cyber Essentials ISO 9001:2015 certified To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.