2235 S. Eastwood Drive Woodstock, IL 60098 815.337.3511 Powered By Windy City Motorcycle Company Woodstock Harley-Davidson® Submit Your Testimonial Here What Our Customers Are Saying SORTING BY NEWEST FIRST 5 Star Overall Rating 11/27/21 Rooster was a very patient and very Kind sales. Brian Carlson, Cherry Valley, IL 5 Star Overall Rating 11/10/21 great exsperiance roster clear and honest short time to make deal rodney stewart, waterman, IL 5 Star Overall Rating 11/6/21 Came in looking to upgrade bikes, worked with rooster in sales who showed me 5 bikes in total and worked with me until we found what I was looking for. Awesome sales person awesome dealership and now an awesome bike! Nick Boyden, byron, IL 5 Star Overall Rating 10/9/21 Wooster is an awesome salesman. Very knowledgeable. richard Casper, Park Ridge, ILLINOIS 5 Star Overall Rating 10/3/21 Rooster was a friendly salesman who allowed me to feel and hear the bike run before starting the long and tedious process of financing my new motorcycle. Amy was very helpful in the fact that she helped expedite the process and make it very relaxing compared to some other dealerships I have recently been to. Cody Possehl, Rockford, ILLINOIS 5 Star Overall Rating 10/2/21 Everyone was extremely helpful and knowlegable Justin Collins, elgin, ILLINOIS 5 Star Overall Rating 9/22/21 rooster is very helpful and efficient. this is our 2nd experience with him and we will continue to buy from him!!!! Jessica Scott, kankakee, ILLINOIS 5 Star Overall Rating 9/19/21 some of the best people i have ever dealt with went over and above to make my experience more than enjoyable thanks again rooster for all of your help on getting my dream bike!! john m gavis, levittown, PENNSYLVAN 5 Star Overall Rating 9/17/21 We worked with Rooster who was Awesome & very easy to work with. And a shout out to Jeff also, who made the whole purchase as painless as possible. Thanks WOODSTOCK HD Allen Collette, Yorkville, IL 5 Star Overall Rating 9/12/21 Rooster was a great salesman. No pressure to purchase the bike. Kuddos to him for making the purchase smooth. Michael Lewis, Decatur, IL 5 Star Overall Rating 9/11/21 Mr. Rooster brought me straight to the bike I wanted. within the first second of walking in. A++ -Anonymous 5 Star Overall Rating 9/11/21 My overall experience was Excellent. Mr. Rooter Pelletier was very knowledgeable and patient with all my questions. Never once did I feel pressured which made the experience of buying my first Harley very enjoyable. Thanks to all at Woodstock Harley-Davidson. Mike Simia, Lake Geneva, WI 5 Star Overall Rating 9/10/21 Mark was very helpful, knowledgeable, and helped us pick the right motorcycle with the right feel. Highly recommended!!! Zuzanna Karluk, Village of lakewood, ILLINOIS 5 Star Overall Rating 9/5/21 Rooster was amazing, showed me things about Harley I didn't know. Was very knowledgeable about the bike and Harley. He took the bad taste from my mouth from a sister store. I will return back here many times. courtnee grommes, Waterman, ILLINOIS 5 Star Overall Rating 9/4/21 had a good experince chase schmidlin, poplar grove, IL 5 Star Overall Rating 9/3/21 Rooster took good care of us and they had a great inventory to choose from. Julie Lowry, Champaign, IL 5 Star Overall Rating 8/21/21 I came in with an appointment to look at a specific bike. I got to the dealer and was expecting to test ride and go home with a new bike. I showed up to the dealer and the bike wasn't at the this location. I was immediately angry/frustrated and started for the door. Rooster calmed me down and talked me off the ledge. He took time to figure out what I wanted and gave me options to meet my needs. We ended up striking a deal and now the bike I came for will be here within the week. Rooster was understanding, knowledgeable and a very customer oriented. I didn't feel any pressure but was given options and I was able to make the decision that was best for me. Mike Jay, IL 5 Star Overall Rating 8/17/21 great guys great service rooster and charlie made the process easy and great thanks again can't wait to ride my new ride -Anonymous 5 Star Overall Rating 8/6/21 good time -Anonymous 5 Star Overall Rating 7/27/21 I have been looking to upgrade from my current bike and move to something bigger. Rooster paid attention to me from the start of the sale to the very end. He even helped bring the price down and assured me that Woodstock Harley stood behind their sales. Rooster did not try to pressure me into up sales or anything of the sort and made sure I was happy with my choice. I would definitly rate me experience a five star. Ralph Plomb, Trevor, WI 5 Star Overall Rating 7/23/21 My experience with Rooster sales was exceptional he went out of his way to make sure all my questions and concerns were answered also Amy was very helpful and a delightful person to work with the two of them made my experience wonderful what a joyful experience Thanks too both of them Curt Schuster, Lake Zurich, ILLINOIS 5 Star Overall Rating 7/14/21 Rooster has been a great help. As far as a sales rep for Harley Davidson he has conducted himself as a gentleman and very knowledgeable when it came to informing us about our 2000 sportster. sarah Comer, Chicago, IL 5 Star Overall Rating 7/10/21 Rooster provided a great wealth of knowledge and made the purchase of my new Limited a excellent experience. brent wasicke, wauconda, ILLINOIS 5 Star Overall Rating 7/7/21 Love this place keep up the great work -Anonymous 5 Star Overall Rating 7/7/21 amy and rooster answer all question and made us feel special thanks to you guys willie glover, Freeport, IL 5 Star Overall Rating 7/3/21 Rooster was amazing to work with. He was lighthearted, funny and gave us everything we asked for. He kept all of our interests in mind and helped us find the perfect bike for our first Harley! Alyssa Grow, Rockford, ILLINOIS 5 Star Overall Rating 6/27/21 Rooster what can i say GREAT Guy!!! Kevin Cordell, Glenview, ILLINOIS 5 Star Overall Rating 6/20/21 If I went with my first sales person this would only be a 1 star but I went back the next day on Father's day and met Shelly she is an amazing sales lady and went the extra mile with everything. And was able to make my father's day special by getting me on my new ride. Thanks Shelly for everything I will be back justin davis, Machesney Park, ILLINOIS 5 Star Overall Rating 6/16/21 Mr.Rooster was a great sales person helped me out with everything answered all my questions got us out fast with what I was looking for. Also got great help from Amy who got me a great deal with coverage and protection on my new bike, hope to be back with friends and get them more sales. -Anonymous 5 Star Overall Rating 6/12/21 Rooster is the man ! Adam Andre, Elkhorn, WI 5 Star Overall Rating 6/12/21 great customer service, great people overall. highly recommend charlie, jeff, rooster, bacon, marcy, amy to help you get financed. mason stringini, belvidere, ILLINOIS 5 Star Overall Rating 6/5/21 called for some info and talked to Rosster. Told Rooster what I was looking for and wanted to spend. i came in the next day and Rooster exceeded my expectations and then some. got me more than i had hoped for in a Harley. waited 54yrs to get her and Rooster made the experience fun. he is the man and im gonna pass my friends on over to him and Woodstock Harley. thanx all at the dealership and especially Rooster. gary rosenquist, bartlett, IL 5 Star Overall Rating 6/4/21 Have stopped by this dealer many times while out riding. It is one of our favorites to visit. We found a bike here for my husband a few years ago. Took care of us then and taking great care of me now with my new bike!!! Jean Paulsen, Sycamore, ILLINOIS 5 Star Overall Rating 6/1/21 Our salesman, Rooster, was extremely knowledgeable, made our buying experience fun, and truly exceeded our expectation's. Christina DiJohn, Inverness, IL 5 Star Overall Rating 5/29/21 Rooster went above and beyond any other salesman then I have ever worked with in my years of buying bikes. Great personality and would highly recommend him and Woodstock Harley!! Nicholas Thielmann, Oak Lawn, IL 5 Star Overall Rating 5/29/21 i bought my other harley from here before... they do an outstanding job here... "Rooster" was easy to work with and their service dept is awesome! -Anonymous 5 Star Overall Rating 5/27/21 Mr. Rooster was awesome in working with our needs. He was willing to fit the bike as needed and we felt very comfortable in talking with him to explain what we were looking for. All in all we are very excited about our newer Harley Davidson and the great transaction that was done. Wes N Deb Jenner, Rockford, IL 5 Star Overall Rating 5/27/21 Rooster is da best ! -Anonymous 5 Star Overall Rating 5/26/21 start to finish everything was amazing! -Anonymous 5 Star Overall Rating 5/15/21 I came in with the intention of looking at a fat boy. Not to purchase anything. Rooster caught me as I was walking in the door. We instantly began chatting like we were old friends for many years. He was/is an amazing person with a great attitude. No pressure on anything. He took a look at me and said if he could make a suggestion. He mentioned that for my body type a fat boy would not be a good fit. He provided many valid reasons. He steered me in a new direction and I thank him very much. Like I said I came in with no intention on buying just looking. After talking with Rooster he was able to get me a fantastic deal on a heritage. I am a happy customer. I would recommend anyone who has questions to talk to Rooster. He is the best Juan Miranda, Crystal Lake, IL 5 Star Overall Rating 5/8/21 Was treated very well by amy,roster and teri john myers, Spencer, IN 5 Star Overall Rating 5/4/21 We just bought our dream bike a CVO triglide from sales rep Rooster. He was amazing and knowledgeable and always answered our questions quickly. I put a small down payment over the phone and they held the bike for me for a week before I could get there. Alot of nice looking bikes there I was impressed! Highly recommend buying a bike there and especially impressed with Rooster who helped us!! Lisa Moe, Milton, WI 5 Star Overall Rating 5/3/21 I was at the Woodstock Harley Davidson Dealership for the GYGO 2021 weekend. I was having some issues with my radio on my bike. I needed a new auxiliary/adapter cable. I checked with Pedro on inventory as I didn't see what I needed on the shelf. He knew the dealership didn't have what I needed but states he had the aux/adapter in his car. He ran out to get it, walked to the parking lot to even make sure it was what I needed for my bike. He offered to get the bike in for service but unfortunately our bikes were already in line for the IFRD ride at the event. Pedro was courteous and kind and went above and beyond to help me get some music back on my bike. He definitely made my ride more enjoyable with the music. Thanks Pedro. Mollie Donley, Mahomet, ILLINOIS 5 Star Overall Rating 5/2/21 easy sale, rooster was fantastic to deal with it. No pressure sales , finance easy. Would recommend to any one looking for a New Bike. Jose Montanez, morton grove, IL 5 Star Overall Rating 4/26/21 Even though I love my local HD dealer, I was frustrated at the fact that they did not have any inventory of bikes that were suitable for my wife, who is a beginner rider. Called Woodstock HD on the busiest day of the week. Rooster answered my call and I was impressed with how well he knew his inventory and how many suggestions he had for bikes for us to choose from. Made the one hour drive down and just as he had mentioned, they had inventory. TONS of bikes to choose from. My wife got a killer bike - pre-owned 2018 Iron 1200 which was an exact fit for her, and Amy in finance worked a good deal and we even got a warranty. The staff is friendly, helpful, they have tons of bikes and no BS. What the heck else could you ask for? Rick Esperon, Janesville, WI 5 Star Overall Rating 4/18/21 Rooster was an amazing salesman and got the bike for me that i had always wanted I will recomend him to everyone I can... Robert Conard, Crystallake, ILLINOIS 5 Star Overall Rating 4/10/21 I came in to Woodstock Harley Davidson to look at various bikes and have some questions answered. Rooster immediately greeted me at the door and was AWESOME all the way from start to finish!! He DEFINITELY exceeded all my expectations. The fact that he not only doesn't look like your typical salesperson he didn't act it either. Don't get me wrong he's professionalism was top notch however his truthfulness was exactly what I look for in a salesperson (hard to come by). As I am a first time bike buyer the experience could not be any better. Thanks Rooster for an AMAZING buying experience!!! Joe Ohrwall, Sharon, WI 5 Star Overall Rating 4/9/21 Very Good Service from rooster dev suryanarayana, Buffalo Grove, IL 5 Star Overall Rating 4/7/21 Rooster, Amy, and Jeff went above and beyond to make my sons first life purchase an awesome experience!! Lukas Bigott, Orland Park, IL 5 Star Overall Rating 4/6/21 Rich Wicker was great salesman! Nicholas Christman, Mendota, IL 5 Star Overall Rating 4/6/21 Rooster helped me out and gave me amazing pointers for my first bike. He made my search fun and easy! I will absolutely be coming back and referring friends and future riders to Woodstock Harley. Jacilynn Nagel, Hampshire, ILLINOIS 5 Star Overall Rating 4/3/21 Super cool place with a variety of bikes. I found a rare zx12r from them that I fell in love with and my salesperson Ryan Aversano knew a lot about the bike and all the other bike he was showing me. I came up from midway airport area for his good services Brandon Bennett, Chicago, ILLINOIS 5 Star Overall Rating 3/30/21 I just want to thank rooster my salesman for working with me for several hours to get me approved. I want to thank Chris the finance manager for pushing to get things and fighting to get me approved. I also want to thank the sales manager charley for getting me approved and getting more out of my bike for its worth. amazing customer service everyone was very nice and respectful and didn't turn me down do to credit problems. since I've come here and had an amazing experience I will NEVER GO TO KEGEL HARLEY DAVIDSON again!! thanks Woodstock for my 2004 dyna wide glide!! five star rating! I will definitely recommend anyone looking for a bike to Woodstock. :) ***** mitchel stringini, belvidere, ILLINOIS 5 Star Overall Rating 3/30/21 I would like to thank Don Buss and Brandon Bacon Chadwick for their help and expertise. 2 very helpful gentlemen! Robert Bourke, Island Lake, IL 5 Star Overall Rating 3/28/21 Rich wickler ,thanks for your help bro Lonnie Lenstrom, Roscoe, IL 5 Star Overall Rating 3/21/21 Rooster was very personable and easy to talk to. He had was very informative about every bike I considered. He answered every question I had and made sure I ended up buying a bike that fits me perfectly physically and for my comfort level. Working with Rooster was a wonderful experience. Amber Schulten, Woodstock, IL 5 Star Overall Rating 3/21/21 Our salesman related to us personally and made sure our experience was exactly what we needed. -Anonymous 5 Star Overall Rating 3/21/21 Found what I was looking for at Woodstock, love my Softail, and Rooster took care of me!!! Great sales guy Jaime Guzman, Lansing, IL 5 Star Overall Rating 3/20/21 love myride jason newcomb, rockford, IL 5 Star Overall Rating 3/19/21 im 100% pleased with how rooster handle this whole deal...from start to finish!! Hes was very patient and did everything in his power to make it worth my wild!! thanks brother!! you will get my business again thats for sure. christopher scott, kankakee, ILLINOIS 5 Star Overall Rating 3/19/21 Very good experience edmond roach, Genoa, IL 5 Star Overall Rating 3/16/21 Rooster worked magic and took care of me. Joseph Strope, Crystal Lake, ILLINOIS 5 Star Overall Rating 3/13/21 Quick great customer service. Charlie hooked up a great deal, and Rooster was easy going awesome guy! John Crocker, Round Lake Heights, ILLINOIS 5 Star Overall Rating 3/10/21 Rooster was great! Got me the down payment I wanted as well as the monthly payment! Sadad Kadic Westchester 5 Star Overall Rating 3/7/21 Rooster at woodstock harley is awesome and made the buying process easy and low pressure no one likes a scummy sales man. Dylan Strong, rolling meadows, ILLINOIS 5 Star Overall Rating 3/3/21 Rooster was a great guy to work with. Very knowledgeable regarding the motorcycles that we looked at. He was very kind and patient with us while we looked through many bikes until we were able to find one that worked for us. William Connolly, McHenry, IL 5 Star Overall Rating 3/2/21 It was great working with Rooster during the whole process. Everyone was very knowledgeable along with Eric in parts with amazing recommendations to modify the motorcycle. Justin Harman, Twin Lakes, WI 4 Star Overall Rating 2/27/21 great experience overall james appleby, glen ellyn, ILLINOIS 5 Star Overall Rating 2/27/21 Mr. Rooster was awesome and took his time to walk thru the whole process Jeremy Romer, Milwaukee, WISCONSIN 5 Star Overall Rating 2/26/21 rooster and chris were fantastic, wouldnt of bought bike if it wasnt for them! httpswwwwoodstockharley-davcomused-motorcycles-for minarik, wauconda, IL 5 Star Overall Rating 2/20/21 Handled very professionally Richard Sickels, Roscoe, IL 5 Star Overall Rating 2/17/21 Great sales experience with Rooster and Charlie Tim Engle, Galena, IL 5 Star Overall Rating 2/13/21 We had an awesome experience with buying our bike with Rooster!~ Steve Horsfall, Wonder Lake, IL 5 Star Overall Rating 2/7/21 the bike and staff were quick and very knowledgable/ rooster and carrie! -Anonymous 5 Star Overall Rating 1/30/21 When I came in to casually browse bikes as a first time Harley customer, Rooster made me feel right at home. He got me on a bike that fit right and looks good. Jeff swooped in with the killer deal that I just couldn't "say no" to .These guys do a great job with a great product. Matt Barsocchi, Lake in the Hills, ILLINOIS 5 Star Overall Rating 1/27/21 Knowledgeable and friendly staff. A pleasure to to business here! David Metschke, McHenry, ILLINOIS 5 Star Overall Rating 1/16/21 Everyone was very friendly and thorough. -Anonymous 5 Star Overall Rating 1/2/21 ROOSTER AND THE REST OF THE CREWS WERE AWESOME! WOULD DEFINANETLY BUY FROM AGAIN! Lori Haggerty, COLUMBUS, WI 5 Star Overall Rating 1/2/21 GREAT SERVICE VERY FRIENDLY AND WORKED WITH US ON PURCHACE AND PARTS -Anonymous 5 Star Overall Rating 12/22/20 service is great ae phimmachack, popler Grove, IL 5 Star Overall Rating 12/19/20 Very satisfied with the total experience. Everyone was very knowledgeable and accommodating. Would not hesitate to bring my business again! Rooster Pelletier was fantastic! -Anonymous 5 Star Overall Rating 12/1/20 I had the best service I could have asked for I would not have asked for better service from Mr. Rooster himself and Harley Davidson woodstock company. I was offered the best deals, service and ride I have dreamed of. Thank you so much for the best experience ever from great people! kristopher Duran, chicago, ILLINOIS 5 Star Overall Rating 11/18/20 fantastic sales staff, Mr. Rooster was knowledgeable and eager to help answer any and all questions I had and help place me on the right Harley. Amy and Jeff took their time to work with me and get me the best deal possible. -Anonymous 5 Star Overall Rating 10/3/20 They worked with me very well, even after changing motorcycles when I got here. Very friendly staff. Will definitely be back. -Anonymous 5 Star Overall Rating 9/30/20 Clear, concise, no BS deal. One of the easiest and fair purchases I've ever made. Special thanks and shout out to Rooster! Matt Dieter, Cuba City, WI 5 Star Overall Rating 9/30/20 nice bike -Anonymous 5 Star Overall Rating 9/25/20 I was very pleased with the experience that I have had with Rooster and the finance people during my purchase. I will definitely recommend them to other people. -Anonymous 5 Star Overall Rating 9/25/20 Rooster & Steve were very helpful and made my purchase of my first Harley a great experience ELIUD ECHEVARRIA, streamwood, IL 5 Star Overall Rating 9/23/20 Rooster and Chris were very helpful and knowledgeable! steven king, Itasca, IL 5 Star Overall Rating 9/22/20 Excellent experience Greg Krause, Libertyville, IL 5 Star Overall Rating 9/16/20 I had the best experience buying my Harley from Woodstock Harley!! Rooster was my salesman & he is awesome!! He was able to answer all of my questions & was very knowledgeable. -Anonymous 5 Star Overall Rating 9/16/20 This was our first experience at Woodstock Harley-Davidson and we can't express our satisfaction. The whole experience was wonderful. Our sales associate, Rooster, was great to work with and he made sure he covered every aspect of the sale and the bike we purchased. Would recommend this dealership to anyone looking to purchase a new or used motorcycle. -Anonymous 5 Star Overall Rating 9/9/20 Rooster and the Woodstock Harley Davidson Team did a great job in assisting me in selecting my first Harley. Started by looking at a Street Glide, then to Road Glide, test ride and then deciding between the Barracuda Silver or Traditional Black. Traditional Black it is and now a new Harley Davidson owner. Gilbert Lucas Woodstock 5 Star Overall Rating 9/5/20 Mark was extremely helpful when picking out a bike. I am very new to riding and he listened to my concerns and gave me amazing advice. He led me straight to a couple of bikes that immediately felt comfortable as soon as I sat down. The financial department was able to make sure that I could purchase the bike with no hiccups and understanding the form was a breeze due to the breakdowns on the sheet. I would highly recommend Woodstock Harley Davidson to anyone looking for a bike. They met all my needs and made me feel welcome and comfortable purchasing something that I have never done before. Angelika King, Rockford, ILLINOIS 5 Star Overall Rating 9/5/20 Great Dealership - Rooster and Chris were great to work with. Highly recommend these guys and dealership. Jonathan Pellizzari, Burr Ridge, IL 5 Star Overall Rating 9/1/20 Woodstock Harley Davidson is by far the best dealership I have ever been to. I highly recommend Woodstock harley. They really worked with me to get the sportster i really wanted. Go in and talk to Mark Pelletier he will set you up right. Cody Svedin, Poplar grove, IL 5 Star Overall Rating 8/31/20 Looking to buy trike, called for availability Ralph set up, had good selection used and new. Everyone in dealership was friendly, informative and experience of purchasing our bike was great. Ralph gave great advise from years of experience and we love the trike we purchased. Well worth the drive we made to Woodstock Harley. Rob Angie Baumgartner, Rockford, ILLINOIS 5 Star Overall Rating 8/30/20 Love the place they are one of the best dealerships I have dealt with I would recommend Woodstock to all my friends Scott DeVault, Hobart, INDIANA 5 Star Overall Rating 8/29/20 where do i start, Rooster was probably one of the nicest and best salesman that I've been able to experience at any harley dealer ive been too. he was super informative and was able to accommodate my liking and be able to stay in the range i wanted to stay until the end. Now jeff, he was able to make everything happen, he helped with making sure everything was set in stone for me at the price range i wanted . Amy was very informative from the beginning to end and was able to help me understand what i needed to do and what is needed for my bike she went above and beyond in persuading the bank to make the financial arrangements needed for me to buy the bike i wanted. The team that helped make my purchase, was easy smooth and fast and very reassuring. If you guys ever need anything, these are the three guys you should go to!! luis herrera, st charles, ILLINOIS 5 Star Overall Rating 8/27/20 Rooster and Amy were fabulous! Quick and straightforward experience. Got me heading back to Michigan in short order. Russell Leonard, Grand Rapids, MICHIGAN 5 Star Overall Rating 8/26/20 always a great experiance at woodstock Harley!!! Bacon and Rooster were exellent and great down to earth guys . Thanks soooo much my new Softail!!!!! GOD BLESS Keith Dobner, woodstock, IL 5 Star Overall Rating 8/22/20 Sales staff is courteous and very knowledgeable. They helped me find a bike that fit my personal needs and experience. I highly recommend them for your next Harley purchase. -Anonymous 5 Star Overall Rating 8/19/20 I came in today looking to buy and Mark P had made the whole experience as smooth as possible! Super informative and easy to work with! Jesus Venegas, Lake in the Hills, IL 5 Star Overall Rating 8/19/20 Great place! Rooster took care of me and the staff is great Shout out to Marci for making the signing fun! Reinhold Wille, Beaver Dam, WI 5 Star Overall Rating 8/18/20 This is my 2nd review regarding Rooster. He sold me my first bike 2 months ago and it was the best buying experience of my life. I started ordering parts to upgrade my bike and Rooster went above and beyond again to check if my parts were delivered and to help me schedule service. Not only selling me by bike but going to work for me and ensuring I had the best experience with my bike by helping me complete the build even when he had nothing more to gain out of it. Cant recommend working with Rooster enough for your bike purchase and anything you might need after! Jacob Ross, IL 5 Star Overall Rating 8/15/20 Everyone did a great job taking care of me and finding me a great starter bike that fit my needs. David Roman, Woodstock, IL 5 Star Overall Rating 8/14/20 Mark Pelletier did a great job explaining everything about the bike I wanted and I had a real good feeling that I wasn't getting the run-around or bs'ed Steve Karadi, Wauconda, IL 5 Star Overall Rating 8/13/20 Mark"Rooster" was great. he was very knowledgeable. He put me a a bike that I feel will be perfect for my first bike. He made sure I felt comfortable on my bike. He showed me many options and didn't over talk me with technical words I didn't understand. I will definitely drive all the way back to Woodstock to deal with Mark "Rooster".. julain maki, dekalb, IL 5 Star Overall Rating 8/12/20 Very Happy, Rooster is the man. Left with money in my pocket after buying a bike! Miguel Garcia, Milwaukee, WI 5 Star Overall Rating 8/11/20 It was the most fun I've had buying a Harley, besides my very first Harley!! Ralph H Toppel Jr, Elgin, IL 5 Star Overall Rating 8/11/20 very nice experience -Anonymous 5 Star Overall Rating 8/9/20 We worked with Ted and he was fantastic. He was a veteran like myself and we had great conversation about bikes before choosing one. We purchased a 2012 Electra Glide Ultra Classic. Ted and the rest of the staff at Woodstock are the best. Very friendly, knowledgeable and caring. They made the whole experience very nice. We have had the bike for only a few days and have put 400 miles on it. Ted said we were his last sale because he is moving on to another state. We wish Ted good luck and hope he enjoys the new life he is headed to. We also want to say thanks again to the staff at Woodstock and we look forward to working with you in the future. Roger Dlood, Rockford, IL 5 Star Overall Rating 8/6/20 As someone who has not even bought a bike here, this dealership already has insured my business, with their welcoming attitude and great customer service! Big props to Rooster for always being a friendly face, and being extremely helpful! Caleb Barefield, Roscoe, ILLINOIS 5 Star Overall Rating 8/4/20 I drove 850 miles to trade for a certain model. Not only did they treat me like family but they where able to work with me so we both walked away winners. sam baham, summit, MISSISSIPP 5 Star Overall Rating 8/1/20 We first went to the Indian dealership and were ignored the entire time. At Woodstock Harley Mark Pelletier made the buying experience amazing. He greeted us as soon as we entered the sales floor and showed us several different bikes. I ultimately ended up buying one and the sales process was seamless. They even changed the oil and other fluids just to make sure the bike was good to go. adam wieland, loves park, IL 5 Star Overall Rating 7/31/20 Had an excellent experience from the time i walked into the door till i rode out on my new 2019 sport glide. Rooster helped me thru the whole experience and made sure that i was every bit satisfied with the bike. I cant say enough about Rooster and the whole Woodstock Harley dealership. He had answers for any question I had along with making sure i was comfortable with my decision. Its sales people like him that make buying a bike as enjoyable as can be. Thanks Rooster Zachary Skinner, Rockford, IL 5 Star Overall Rating 7/25/20 I have been to all 50 states, and this Harley Davidson is like no other, from top to bootom. Huge selection of every style of bike u want. Sales Team, Along with Rooster, is phenomenal! The very best Harley Davidson in United States. Thanks Rooster!!!! Gary Johnson, Spencer, INDIANA 5 Star Overall Rating 7/18/20 They were straight to the point and helped in every way Zach Elliott, Dekalb, IL 5 Star Overall Rating 7/16/20 Easily the best buying experience Ive ever had. Bike was bought and I was out the door in 45 minutes. Did all my research, I told them my price and they actually beat it!!! Couldnt be happier with Rooster, my salesman, and the entire staff. Best experience Ive ever had making a major purchase. Jacob Ross 5 Star Overall Rating 7/15/20 rooster helped me along the way jenessa hernandez, like zurich, ILLINOIS 5 Star Overall Rating 7/3/20 Can't say enough about how awesome the staff at Woodstock Harley are! If it wasn't for Patrick in sales, I would not be on a Harley today. The parts guys are the best, and hooked me up with some floorboard inserts. Every time I go there, ALL the staff are super cool and VERY welcoming. I live about 40 minutes away, so the are not the closest Harley dealer to me, but definitely consider the my Harley dealer! Well done Woodstock! -Anonymous 5 Star Overall Rating 6/1/20 I want to give a shout out to Patrick Kruse for doing an awesome job. My experience was top notch, he did a great job working with me long distance. I would recommend to anyone that is looking to buy a bike, to contact them, they are great. Thank you for the great service. Paul Javor, Ruth, MS 5 Star Overall Rating 10/19/19 Good Tim Carroll, Ingleside, ILLINOIS 5 Star Overall Rating 7/22/19 Followed Chris McInnis from another dealer,cuz he treated me so well.He's a Mgr. now,but still took care of me.My new salesman Mark Meyer is outstanding in his approach,and honesty. JMichael Barbazette, Hoffman Estates, IL 5 Star Overall Rating 7/17/19 very good experience the sales representative Brennen Lawrence was concerned not only to show me and help me choose the ideal motorcycle, but also accompanied me throughout the process which facilitated the purchase, his experience and knowledge of motorcycles pretty much what gives you confidence. thank you Brennen. LUIS MARTINEZ, ALGONQUIN, ILLINOIS 5 Star Overall Rating 7/15/19 Riding for decades but never bought HD before...and this place turned me around. Loved the bike and loved the store. My sales guy, Brennen Lawrence, was unreal in both his kindness, professionalism and sheer volume of knowledge he has on the bikes. Hell, he was a mechanic for years before he went into sales so his passion and knowledge shines thru. He helped find me my new bike and I could not be happier. Allen Partin, Huntley, IL 5 Star Overall Rating 6/24/19 Yesterday my son got financing on his first Harley purchase. Ralph the sales rep was great to deal with and able to get it done. This place is a bikers dream with their selection and they are very helpful and willing to let you test ride. I HIGHLY recommend them if you are looking for a Harley. -Anonymous 5 Star Overall Rating 6/16/19 It's the only place I go where I laugh as I spend the money. I guess it's because I love what I'm spending it on, and they make me feel good about doing it. Doug, Garrett, Frank and Billy can somehow always make me feel good about going home to a wife who doesn't see (and feel) the same about the expense! I also love the fact that if I have a question about the work, they encourage me to go right over to the mechanic and talk. Usually it's Eric and he's just tops. As long as you folks continue to make me feel good about spending the money, I'll deal with a less than understanding wife in that regard. Big Joe Alger, Marco Island, FLORIDA 5 Star Overall Rating 5/19/19 i wanna thank DOUG and DAN JACKSON for all their help to resolve my situation with my bike.i appreciate everything. they went above and beyond to get me on the road.i also wanna thank ralph and his manager for connecting me with the people to get me riding.and thanks to ralph for the help buying and amy for the financing work. overall i am very pleased with my experiance. their teamwork was greatly appreciated i love my bike and would deal with them again. thank you. TRACEY GRAHAM, Machesney Park, IL 5 Star Overall Rating 5/18/19 i wanna thank DOUG and DAN JACKSON for all their help to resolve my situation with my bike.i appreciate everything. they went above and beyond to get me on the road.i also wanna thank ralph and his manager for connecting me with the people to get me riding.and thanks to ralph for the help buying and amy for the financing work. overall i am very pleased with my experiance. their teamwork was greatly appreciated i love my bike and would deal with them again. thank you. TRACEY GRAHAM, Machesney Park, IL 5 Star Overall Rating 3/8/19 Great service and follow up William Strange, Corapeke, NORTH CARO 5 Star Overall Rating 3/8/19 Great service and follow up William Strange, Corapeke, NORTH CARO 5 Star Overall Rating 3/7/19 John Lantvit was outstanding at getting me my second bike in a year from Woodstock Harley Davidson. John is very knowledgeable about all the different bikes and he was as excited as I was about the bike I selected. There is never any pressure to buy from this team and they work hard to get you the bike you want. The deal was amazing and could not be passed up. My dad and I look forward every year to getting new bikes for our trips. Our favorite time of the year is the Cabin Fever event. I cannot thank John Lantvit, Chris McInnis and of course Dave who delivered my dad's new bike and mine on the same day!! The team is outstanding and you always feel like family. I recommend John and Chris to anyone who is thinking about getting a bike. Connor Hendrickson, Genoa City, WI 5 Star Overall Rating 3/7/19 John Lantvit did an outstanding job selling us our bike. In the last year, we bough a total of 4 bikes for myself and my son from Woodstock Harley Davidson. The team treats you like family. John in sales, Chris McInnis, Amy Hartman and Dave who delivered our bikes this year are all outstanding people. There is no pressure to buy, but their selection is outstanding and makes it hard to not get one. This team ensures they get you on the bike that you want not what they want to sell you. No matter where you are in the store, they treat you like family. My son and I look forward to each year's Cabin Fever event and leaving with new bikes. We cannot thank the team enough! We highly recommend coming to Woodstock Harley for your next adventure. Bill Hendrickson, Genoa City, WI 5 Star Overall Rating 3/6/19 We want to say thank you to Billy the kid! and his coworkers for their time and their services that they had given us, not to mention the great deals we got! This is the place to be if you are looking to buy a motorcycle or related items as a beginner or a old timer! Service was outstanding! :) Jake Zula Westbrook, Rosco, ILLINOIS 5 Star Overall Rating 2/7/19 my love of Harleys goes back to infancy i love them from the bottom of my heart. the team at Woodstock Harley is proof that love of Harleys and their riders can be bottom less. my sales guy Ralph has done an amazing job of taking care of me and both bikes i have bought from here. they keep you in the loop make you feel like part of the team. Steve in service has kept them in tip top shape for me. i feel like Woodstock Harley is home and i cant say thank you enough to every one at Woodstock for making this about more than just possessions. when you go there whether its your first or your 5th before you leave you will have found a whole new group of people to invite to a summer barbecue have a cold one and call family. i am blessed to now own my second Harley a cherry 99 road king. the best part though is knowing every mile i put on the seat i've got Ralph and the whole team at Woodstock HD behind me. brant schmidt, stockton, IL 5 Star Overall Rating 11/14/18 Billy the Kid was a great pleasure to work with. He did not pressure me into a sale. He listened to all the requests and details I wanted in a motorcycle, and then showed me every option available. He encouraged me to test ride the motorcycles which I had planned to do anyway. I would highly recommend Billy the kid for anyone who is interested in purchasing a motorcycle. He has great knowledge of motorcycles, and he has been riding motorcycles his whole life. Tommy Knox, Woodstock, ILLINOIS 5 Star Overall Rating 8/29/18 Had an accident six weeks ago and took my bike here.They said 6 weeks befor iy will be done and 6 weeks to the day I have it back looking better than ever.A big thank you to Steve Ken Dan and Tony in service.This dealerships top notch in my opinion. John Becker, Woodstock, ILLINOIS 5 Star Overall Rating 7/10/18 I rented a bike for a group ride on June 8-June 10, 2018 using Eagle Rider. I paid the extra $$ for a guaranteed model. I got a call on June 7, 2018 from Eagle Rider giving me a heads up that my rental was on a truck that broke down and I would not be getting the bike on June 8. I would have to reschedule. This was pointless because I was scheduled to ride with 4 other riders on Saturday the 9th. Shortly after the call from Eagle Rider, I got a call from Bill Dustin. Bill said he saw an email from Eagle Rider and wanted to check with me on my situation. After we talked, Bill said to come in on the 8th and he would make sure everything was good and I would have a bike. Bill demonstrated a level of customer service that is very rare and unexpected. He listened and came up with a solution that worked for everyone. Woodstock Harley Davidson is the real deal with people who care. Thank you Bill Dustin. Tom Myers, Lake Geneva, WI 5 Star Overall Rating 4/3/18 I purchased a 2018 Street Glide last week. The whole experience was refreshing and awesome. No pressure! No pushy salesperson! Tony Little did an outstanding job closing the deal with the purchase and trade-in. Nice guy. Amy in finance is a spectacular person and made the purchase and paperwork easy and enjoyable. As I walked around the dealership, I was warmly greeted by every staff person I ran across. Moon in parts was very helpful answering questions about some equipment I wanted to add to the new bike. Frank in service is one of the greatest service managers a guy or gal could hope to meet. He is always pleasant and professional. He does not give the sales pitch about the products. He educates and helps the client figure out what is best for what kind of riding is going to be done. About the only disappointment was that I have to wait one week for the bike add on's to be dyno-tuned. The saving grace is, the weather is ugly anyway this week so I can wait without much anxiety. I have never been disappointed in the past with the sales, finance and service areas of Woodstock Harley. That is what keeps me coming back. Outstanding people that care, and an outstanding dealership! Keep up the great job! Tom Kavicky Tom Kavicky, Island Lake, ILLINOIS 5 Star Overall Rating 3/10/18 I want to buy a motorcycle for my son and came in youer store. William Kounanis or Billy the kid was my salesman, I have never been so pleased with a saleman like him. He ansdwered all my questions politely and helped me choose the correct sportster 1200 custom for my son!. I WILL RETURN IN APRIL AND BUY MY SONS BIKE FROM BILL!!!!!! THANK YOU ALL AGAIN!! wALTER- SEE YOU IN APRIL BILL!!! walter jakubovitz, rock falls, IL 5 Star Overall Rating 2/26/18 Matt DeMuth did such an awesome job selling my son a bike, that when we went in for the Cabin Fever party this weekend, we started to talk to him about a bike for me and we ended up buying one from him too. Matt makes us feel like we are at home. He is a straight shooter with no BS. This guys knows what he is doing. The Hendrickson family looks forward to doing business with him again in the future. Amy Hartman had us in and out of the finance office in no time. A Huge Thank you to Matt and Amy! William aka Rocky Hendrickson, Genoa City, WI 5 Star Overall Rating 2/26/18 Matt DeMuth did an amazing job selling me my 1996 Dyna. This was my first time buying anything from a dealership. It was a great no pressure experience. Matt knew how bad I wanted the bike and he worked with me to get financed. Matt is down to earth and knows his stuff. He is very pleasant to work with. He keeps you informed of where we are in the process and then called to thank me for my purchase. Matt is a great guy who I highly recommend him to anyone who is interested in buying a bike. Nick Ludford in finance was cool, straightforward and easy to work with . Both Nick and Matt seemed as excited as I was to get the bike! Thank you to Matt and Nick for a great experience. Connor Hendrickson, Genoa City, WI 5 Star Overall Rating 1/23/18 Billy the Kid is the best salesman. He was wonderfully helpful, knowledgeable and fought to get me the best deal. Nick the manager helped me so much with the paperwork and finance. They stayed late to finish my sale. Woodstock is the only store for me Josh Cedergren, McHenry, IL 5 Star Overall Rating 12/8/17 Great people, my first time buying a bike, I was unsure at first walking in, but I meet Billy the kid and he did a fantastic job. Thanks again Matt Wilkinson, Barrington, IL 5 Star Overall Rating 11/18/17 -Anonymous 5 Star Overall Rating 10/25/17 Second time I purchased my bikes thru Woodstock .Both times salesman was Billy the Kid . Great experience with both times took his time with me went out of his way to help me made me feel comfortable never pressured both sales great guy Pat Pannozzo, Mount Prospect, ILLINOIS 5 Star Overall Rating 9/17/17 A special Thanks to Jeff Ellis, in Finance & insurance, for doing my deal was on my bike with in a hour and riding, Timmy Y Timothy Yarbro, Wonder Lake, ILLINOIS 5 Star Overall Rating 9/16/17 It was outstanding working with Charlie the sales manager, He made everything quick and easy. and made my day, Did the deal and took off on a 200 mile ride. Thank You Woodstock Harley, Timmy Yarbro . Timothy Yarbro, WonderLake, ILLINOIS 5 Star Overall Rating 9/16/17 It was outstanding working with Charlie Sales Manager, It was Timothy Yarbro, Wonder Lake, ILLINOIS 5 Star Overall Rating 8/27/17 I just want to thank Billy the kid for spending so much time with me trying to match me with a used bike that met my needs but also that I could afford. By the time I left the dealership I was on a bike I never thought I could have.Billy always sat down with me and when I was there I felt like I was talking with a good friend about bikes and what we could do to make the most of what I was spending my money on and not a high pressure salesman trying to shuffle me out the door so he could get to the next guy. Thanks again an I'll see you soon Daniel Bowers, Marengo, ILLINOIS 5 Star Overall Rating 8/17/17 While on a trip, I was heading home and my check engine, and battery light came on. A few miles after the lights came on I seen a billboard for Woodstock Harley Davidson just ahead. Stopped in to have them take a look, and turned out the stator was causing the problem. Frank in the service dept. was able to locate one at their other store, got it sent over, and finished the job the same day. While we were waiting, we were even offered a ride into town to have something to eat, so when the bike was finished we could get headed back home. When we arrived back from lunch, my bike was ready and even washed. While not in the plans for my trip, I had a very good experience at Woodstock Harley Davidson, I met a lot of good people at your store, everyone seemed to go out of there way to help us. Thanks for everything 8-11-17 Kenneth Luketic, Crown Point, INDIANA 5 Star Overall Rating 4/27/17 I came shopping based on positive referral from a friend and was told to see "BILLY THE KID". Immediately upon meeting him I was pleased and WILL return to purchase in may. He made me feel as though I were at home with friends, his knowledge of each cycle specifications was phenomenal!!! -Anonymous 5 Star Overall Rating 3/28/17 WOW what a great experience we had at your dealership. Me and my wife came in looking to upgrade our ride. We met up with Matt Demuth who was wonderful. He answered all of our questions and spent about two and half hours with us making sure the bike met all our needs. We made 2 mores trips back before making our choice and never once did Matt pressure for a sale. We decided on a 2014 heritage classic, then we got to meet up with Nick Ludford (Finance Manager). Once again the experience was great. He got us in and out quickly and we had some good laughs. But we had one more experience that I have to comment on. We had a little glich in the paperwork. We went into the dealership on a Sunday at about 3:00 to try and find out what the problem was. Matt had a customer and Nick was off that day, we where greeted by one of the owners I unfortunately don't remember his name but he took us in Nicks office and got Chris to help us with our problem but the whole time he stayed in the office making sure that everything got worked out. After we where done he went out on the floor and saw he was dealing with customers. KEEP UP THE GREAT WORK !!!!!! Thank you for a great buying experience! Richard Andrew, Wauconda, IL 5 Star Overall Rating 3/25/17 Recently bought a '96 wide glide from Billy the Kid. This man knows his stuff. I prefer to work with someone who knows the ins and outs of the bikes he sells. Billy does not disappoint. He's a no bull type of guy and i appreciate his love for what he does. Of course, all of the staff at Woodstock is great and i've bought many bikes from them. I will continue to do so as well. steve calabria, elk grove village, IL 4 Star Overall Rating 3/1/17 I have owned several Harley's purchased from several different places. Woodstock gave me a fair trade in value and a decent price on my new bike. They helped me get the parts I wanted to get it set up right. I know when it's time for another bike, Woodstock HD will be on my list to check out, -Anonymous 5 Star Overall Rating 2/11/17 came to Woodstock just to look at bikes - meet mike in sales explained what we were looking at for bikes and budget to spend on upgrade. spent the entire afternoon showing me 3 different bikes that worked - WOW WHO DOES THAT - worked with nick in finance got me setup the same day went home with a great bike !! have yet to work with service / accessories but I hope to have made a 2nd home at Woodstock . thanks again mike and nick. tom ferris, oregon, IL 5 Star Overall Rating 1/23/17 Matt DeMuth,Charlie Madson,Amy Hartman,were great to work with.I will shop there again because of them,and recommend Woodstock Harley,to all my friends. Dan Szara, Belvidere, IL 5 Star Overall Rating 1/16/17 My experience of buying my Electra Glide from Woodstock Harley Davidson was the best purchasing experience I have ever had. My salesman, Billy the Kid, was so helpful and knowledgeable. He was very patient and honest with me. I had an idea of what I wanted when I went in to see Billy, but I was so amazed and a little overwhelmed with the huge selection Woodstock Harley had. Billy made sure that I was able to find the right bike that I wanted, no matter how long it took. He answered all of my questions, and did not mind that I kept wanting to go back and forth looking at bikes over and over again. He dedicated most of his day to me making sure I found the bike I really wanted. He walked me thru everything. I felt very at home and comfortable at Woodstock Harley Davidson. I hope they never loose that. Billy let me find my bike, not just try to sell me what he wanted to sell. I give Woodstock Harley huge props. This was the first time ever that I was able to make a big purchase like this and feel really good about it. I would buy from Billy the Kid and Woodstock Harley Davidson again. And I would recommend to my friends to buy there as well. Great job Woodstock Harley, and great job Billy the Kid. Thank you. Wade Lammon, Rockford, IL 5 Star Overall Rating 1/14/17 Well to put it in a few words- Billy the kid is the man! Now the long version. I have dealt with, talked to and been on the sales end of one thing or another my whole career as a business owner. Billy works like I do. Straight, Honest, easy to talk to and not high pressure. Gets to know you as a person in order to help you better. Shows you the options, lets you pick. Offers advice when asked or needed. That is rare in sales guys. He is no ordinary sales guy. Right from the start he makes you feel like family. That makes the whole process so easy. I would not hesitate to set down and talk with him about anything. When I buy another bike it will be from him. No matter where he is. If you are in the market for a bike new or used, you need to talk to Billy the kid.(he's not much of a kid anymore) It is almost 5 hours to Woodstock and don't regret any of it. I will be riding down to see him in the spring just to say hi and catch up. See you soon brother. Take care. dave newland, jackson, MI 5 Star Overall Rating 1/13/17 Rich Blair, Gilberts, IL 5 Star Overall Rating 12/1/16 Ladies and gentlemen, I am a 55 year old, first time (HD) motorcycle owner. My wife and I successfully raised and educated our two daughters, and are now onto the next "chapter" of life. Part of that next chapter included a "bucket list" item (owning a new Harley Davidson). The following is our experience at the dealership.My wife and I came into the store and met Matt Demuth. What a terrific young man! He was polite, professional,knowledgeable,honest,and helpful. Initial impressions are critical in sales, right?! If I don't like you, I'm not buying from you. Matt is a very easy going,helpful, and likable salesman. In fact, he is the quintessential Harley Davidson salesman.I requested his assistance test riding two motorcycles. The entire process was a pleasure! He went out of his way to make it easy and enjoyable. After the test rides, the '17 Sportster 1200 Custom was the bike for me. I only had one issue with the bike. I could not properly monitor my "6" as the mirrors were not properly set for my frame. He immediately went into the service bay and came up with a remedy for me (a device to make the mirrors sit higher). The entire experience was fabulous, thanks to you young man. Well done! You scored 100%The purchasing and closing experience, was again, extremely professional. I had the great pleasure of meeting and working with Nick Ludford. I spoke to him in person, and several times over the telephone. During each interaction, he did something extremely important! He gave me the impression that he was willing to work with me, and in the end, he treated me like I was his friend. A really nice (professional) touch Nick! I knew without question.... This was the dealership I was going to give my hard earned money to. The small touches (compromise) are so important in the sales and service business. The "customer" wants to feel appreciated, and appreciates dealing with a professional that is willing to make some reasonable compromises, to make the deal a "win.. win.." for both parties. Nick, you do a tremendous job representing your organization. You are extremely valuable and an intricate part of the success of this extraordinary dealership. You sir, scored 100%Final thoughts: Thank you Woodstock Harley Davidson (ownership)for hiring the right quality individuals, properly training them, empowering them, and executing a successful business model! My question is this: Why would anybody go elsewhere to purchase their Harley Davidson?! You have earned my business and I have very high standards. Well done!I am looking forward to a first class delivery experience, once I am ready to take possession of my motorcycle from your storage facility (Spring 2017). Execute it.I am also looking forward to a lifelong business and friendship experience with you Matt and Nick. It should be duly noted, the ladies in the apparel department were also fantastic! They helped me purchase my helmet and riding jacket. Extremely helpful!Ownership: You are executing everything right!Thank you Kevin Fasone, Algonquin, IL 5 Star Overall Rating 10/23/16 Came in looking to purchase a Fatboy, Billy then showed me a sweet Heritage classic. I purchased the Heritage immediately. I am so pleased thus far!!! Had some difficulty with the finance company ( not that big of a deal) while waiting to hear back from them, Billy was showing me some videos of a really cool bar. ( phsycho silo saloon) He said it was kinda far away,but worth the trip ( 120 miles) We took the new bike on its madden voyage to this hot spot. It was such a nice ride, the bike performed awesomely!!!!!! 5 stars on the recommendation!!!!!!!!! Thanks for everything Billy!!!!! Patrick Gibson, Lake in the hills, IL 5 Star Overall Rating 10/18/16 Mc Henry HD has again out done themselves. They picked up my bike (2000 Ultra) from Park Ridge; fixed it faster than they estimated--for less than they estimated. Kudos to Service Writer Keith and Top Motor Tech-Dan for diagnosing and communicating what was thought to be a fuel injection problem by others--turning out to be an engine sensor. The best part is I can now afford to ride down Interstate 1 to Key West on vacation! Thanks you owner Doug and your great staff at Mc Henry Harley Davidson! Bring your bike here (or Woodstock) and get it fixed right! Greg Schimmel, Park Ridge, IL 5 Star Overall Rating 8/25/16 This sale was the best I have had in a long time. I am totally satisfied with my new bike. I was very satisfied with my trade in price. If I am going to buy another bike, I would come here first. Walter Rogers, Hampshire, IL 5 Star Overall Rating 5/16/16 As today comes to a close I have to give a HUGE shout out to Woodstock Harley-Davidson and the entire staff for making us feel like family. I want to send out another HUGE shout out to the owner Douglas Jackson. I can't say enough about him, just a fantastic individual. He came out to their driving school range and worked one on one with me and I was truly amazed at what he was able to teach me. He can work magic on anybody. I also want to take time to mention my good friend and my main guy at Woodstock Gene Lambert. He is another superb individual there. He knows his stuff and is such a great person to deal with. He sits and listens to you and your needs and then makes miracles happen. I am now a Woodstock guy from this day forward and if any of you are really interested in getting a bike or finding out more please go to Woodstock Harley-Davidson and ask for Gene. They are by far the best in the business. I will never go anywhere else because I know that we would never be treated the same. Kevin Smith, St Charles, IL 5 Star Overall Rating 5/6/16 Woodstock Harley Rocks !!!We recently visited your awesome dealership. It certainly was a great experience for us. Not only is your dealership impressive in size and volume, but your attention to customer service was outstanding. We rode up from the Quad Cities because of a phone call with Doug, Frank and Nick. Your attention to detail and willingness to help us made our decision to have our bike worked on at Woodstock an easy one. From the first phone call until we left the dealership your associates treated us with great customer service. Your team is extremely knowledgeable and helpful. We can definitely say we will be back to visit soon. Regards, Dan and Kim Vermeere Dan Vermeere, moline, IL 5 Star Overall Rating 3/30/16 Purchased our first Harley Davidson this month. We are pretty thorough so this process started over a month ago. My wife and I walked in to Woodstock Harley in January and met Shelley on the sales floor. ZERO pressure, she spoke with us and we immediately connected. She knew she wasn't making a sale that day however took the time to listen, show us bikes, and teach us. She then took us on a tour of the dealership and introduced us to everyone around. We left that day thinking "WOW, that was impressive." However we wanted to make sure we got the best deal possible so we visited several other dealerships. We saw probably about 50 bikes. However no one could match the experience we had at Woodstock. My bike was delivered to my door this week and I could not be happier. We had a complete LED package set up on the rear of the Limited and it looks fantastic. I would like to thank all those that made our first purchase and enjoyable one. Thank you Eric, Frank, Gene, Ashley, Dan, Doug, and a special thanks to Shelley.FIVE STAR EXPERIENCE Thanks Jeff Moore Jeff Moore, Twin Lakes, WI 5 Star Overall Rating 3/5/16 My salesman was and is top notch. Billy the Kid really knows how to get to know his clients. He's understands totally. He's is a 10.Thanks to him Tim Mount Tim Mount, Crystal Lake, IL 5 Star Overall Rating 2/27/16 Special thanks to my sales man Billy The Kid for making my visit and purchase at Woodstock a hassle free experience Thanks. Also a great thank you to Ashley in the finance dept which made the paper work process smooth and explained everything to a tee.Thank you to everyone at Woodstock! Pannozzo Pat, Mt Prospect, IL 5 Star Overall Rating 1/19/16 Billy the Kid is a ROCK STAR. He is absolutely fantastic to deal with. His knowledge of bikes and parts is amazing. He also helped us with info regarding financing. He is an all around guy. The guys in financing are great as well! The overall experience was wonderful. The dealership was fun to hang out and even the other sales people were very accommodating to us. THANK YOU Julie Baker, Justice, IL 5 Star Overall Rating 12/7/15 George Punzio, wonder lake, IL 5 Star Overall Rating 11/27/15 Our first experience with Woodstock Harley-Davidson came after winning a three-day rental from a charity auction. Audree Brown of the rental department spent so much time with me and my wife making sure that we rented the perfect bike - we ended up with a 2014 TriGlide and extended the rental for almost a full week. After the wonderful rental experience we had, my wife and I decided that we would consider the purchase of a new 2015 TriGlide. Shelley, Nick and everyone at the dealership went out of their way to make the purchase experience one that all other vehicle dealers should aspire to! I've also had an exemplary experience with the service staff as well during my first scheduled maintenance period and when I turned the trike in for winter storage. I am closer to multiple dealers where I work, but I always make sure I go out of my way to get to Woodstock for all my parts, motorclothes and Harley needs. You just can't go wrong being a customer of Woodstock Harley-Davidson, whether it be sales, service or motorclothes/accessories! Chris Ferino, Lake In The Hills, IL 5 Star Overall Rating 10/12/15 I recently purchased a 2015 Dyna Low from Gene Lambert. Gene was really interested in understanding what I was looking for, and helped me find a bike that fit me and had the features I wanted. There was no pressure, no upselling, just a guy who really knows bikes helping me to find the right one. If you're looking for a knowledgeable sales guy that you can trust, call Gene at Woodstock Harley. Bud Corley, Crystal Lake, IL 5 Star Overall Rating 9/30/15 First rate experience all the way!!!!! Highly recommended, and I would and will but from them again, even though they are 4 states and 945 miles away!!!!I would first like to say that I had such an incredible experience dealing with the people at Woodstock IL Harley, that I would not only recommend it to EVERYONE, but I currently have a 2012 FLSTC Heritage Softail Classic that when it is time for me to trade it in, I will be riding from NY to IL to trade it in.That said, It is actually because of a mistake that I came to purchase from Woodstock Il. Harley. My Girlfriend found a Harley she has always wanted and fell in love with, a 2001 Wide Glide, in Concord Purple. She thought she was looking on the Woodstock NY Harley website, when actually it was Woodstock Il. My words were "Babe, I will fly there and ride it back, if that's the bike you want." I contacted Gene Lambert and first discussed the price, after coming to a reasonable and mutual price I informed him I was going to fly in and purchase it and ride it home, a 945 mile trip. Gene informed me that he would pick me up at the airport in Chicago O'Hare (a 45 min trip from the dealership) I expressed my delight that he would even suggest it, and thanked him and explained I would see him on Wednesday. OK so now comes the day I fly in Gene picked me up and off we went to the Dealership, I have to be honest I was a difficult to deal with as I am an "Old School" Biker of more then 35 years in the saddle and I want what I want and NO ONE talks me out of it. They went far beyond reasonable and helped me to get EVERYTHING I needed before I hit the road for home. The parts department helped me get parts that were obsolete, and even went to another dealership to get a part that I needed. The Service department installed a set of saddlebags for me in record time and made sure my 2001 Wide Glide was more than ready for the 945 mile back home. The owner, Doug made me feel like he knew me for years and treated me with the respect an old biker deserves. I could write 5 more pages about all the things that I experienced, but I will close by saying, I am a real person, and Old school biker and I cannot recall ever having a better experience in ANY Harley Davidson dealership as I did in this one. BRAVO, Brothers and thank you for ALL you Respect, Consideration and above all PATIENCE, I can HONESTL say Love & Respect, Tony T-Bone Messina Tony T-Bone Messina, Wasppingers Falls, NY 5 Star Overall Rating 9/16/15 Woodstock H-D delivered for me again! This was my second new bike purchase from the same dealership (that says a lot right there). Overall, I was very pleased with the process at Woodstock Harley Davidson. Gene did an awesome job on the sales end and later went above and beyond the call after a screw up in the Service Department. Long story short, but Gene stayed two hours after close to make sure I had a safe ride home. The Service Tech couldn't get my bike delivered (forgetting to reconnect the fuel line) after installing a garage door opener. It was the end of the business day and the entire Service Department had already left before the problem was discovered. Several employees who were closing up shop, Gene in particular, helped make a bad situation tolerable. The next day the Service Department made good and got my new bike up and running ASAP. They brought it 35 miles for a curb side delivery shortly after lunch. Another positive...I was also able to take advantage of special financing thru H-D due to a promotion. The promo was real and not some silly offer or gimmick nobody qualifies for when the deal is nearly done. I look forward to dealing with Woodstock Harley Davidson for all my H-D needs! Tony Simpson, Geneva, IL 5 Star Overall Rating 9/4/15 Woodstock Harley Davidson Absolute is a truly enjoyable shopping experience from sales visiting with Gene. to Moon in the parts department a nice staff in the clothing dept. that always polite and never pushy It is quite clear that the owner Doug Jackson leads the organization with such professionalism and welcomes everyone with pleasant smile and good conversation Don't take my word over the dealership ... Just stop in William Devlin, crystal lake, IL 5 Star Overall Rating 7/25/15 So, where to start. Back in 2013 we bought our first Harley, 2006 35th Anniversary Dyna. And we met Gene Lambert. Its his fault we got the Dyna and not an older Sportster with the idea we would be riding a fair amount and we would enjoy it more. This was his first piece of good advice to us. He and everyone else has put up with us since. So this year we went for our first really long ride for a vacation in northern Wisconsin, 380 plus each way. As the person in the front doing the driving the seat was no problem and the trip was fantastic. My wife on the other hand had a great trip but her seat left much to be desired. We talked with Gene a few times to get an idea what might fill her needs.We made a few trips to look at what was to be had in used bikes. We found one that was a great deal. We really wanted to take it for a ride and make sure it was as good as it looked. Someone else had the same idea and bought it before we got a chance. We had to leave as there was a storm closing in and kind of left Gene hanging just as he became available. We came out on 072215 with 2-3 bikes in mind. As we looked there was a new candidate and to our surprise it had lower mileage and had all the goodies we had in mind. Even better it was even less expensive than the ones we had in mind. Gene got me set up for a test ride. After about 20 minutes I felt comfortable enough to have Carol on the back. When I went back to get her he had a suggestion. How about taking it for the night and get a long ride on it? Yeah, but we live about 40 miles from here. Not a problem, just bring it back tomorrow. Great idea. He even suggested we go to McHenry to meet up with some folks by way of Harvard. Just to get a better assortment of roads ya know.On 072315 we took a very direct route back to Woodstock, via McHenry and on out 120 to 47. After the way Carol raved about the ride I told Gene, I dont think I want the bike, I know I want the bike. Gene, along with Charlie, Nick and Im sure others behind the scenes, made it happen. And along the way they made sure we were comfortable with not just the bike but the maintenance agreement and other items we got to go along with the bike. Even though he had shown me the various controls and such before the test ride he took the time to go over them again and make sure I was comfortable with them before I headed out.So the short version of all this is Woodstock Harley is a great place to do business because once you come in to do business they treat you like a friend and take great care to keep you safe and make you happy. Mike Nicholson, Glenview, IL 5 Star Overall Rating 7/21/15 Gene and Nick were very helpful and pleasant to work with. Said we would be happy with our deal and we were. Would recommend this dealership to our friends. Ronnie Rasmussen, Belvidere, IL 5 Star Overall Rating 7/9/15 We had a very good experience. Our salesman Billy was very helpful and we feel we got a very good deal. Would highly recommend him and Woodstock Harley. Dave Bestler, Hampshire, IL 5 Star Overall Rating 6/30/15 I would like to extend my appreciation to Tim in parts and Mike in service. I purchased some parts on 06/27/15 (during a big dealership event). Tim and Mike went way out of their way to help me with my purchase and installation advice. They are a definite asset to your business. They treated me with respect and as a valued customer. Thanks again. Bill Bostic, Harvard, IL 4 Star Overall Rating 6/25/15 I purchased my first Harley from Billy the Kid and Woodstock HD. I searched for a few months for the right bike and found it listed on their website. I was able to get my bike for a price I felt very comfortable with and Billy was knowledgeable and patient throughout the process. I look forward to future business with Woodstock HD. -Anonymous 5 Star Overall Rating 6/17/15 Let me just start by saying, WOW! I am not at all surprised by prior comments regarding Billy, he is absolutely amazing. I've always wanted a bike, but wasn't really looking to purchase one yet...I went to check out the dealerships new location. Upon entering, I was overwhelmed by the selection of motorcycles, both new and used...honestly, if what you're looking for isn't there, it probably doesn't exist. While I fell in love with the Breakout in Dubuque last year, and again last Saturday, I moved on to two other bikes I was interested in, then Billy brought me back to reality. This is my first bike! He could have sold me anything, like most salesmen would, but instead he put me on a bike that suited me. I have become quickly addicted, and when the time comes for the upgrade, there is only one person that will be selling me a motorcycle, that will be Billy. What a great experience I had, I just can't say enough about how well I was treated by everyone there. Thank you!!! -Anonymous 5 Star Overall Rating 6/7/15 Billy the kid went out of his way to ensure that I got the best bike for me and my wife. He made sure that I was familiar with all the accessories and controls on the bike. Billy made buying the bike so enjoyable. I will recommend that everyone I know comes to Woodstock Harley Davidson when their ready to buy a bike. Bill Banville, wonder lake, IL 5 Star Overall Rating 5/29/15 Yesterday we purchased an used 2008 HD Nightster with all the options possible. Its a beautiful bike and we would like to thank Billy for his wonderful service and professional guidance on all the nuances on this particular bike and engine. Riding in style!!! Joe -Anonymous 5 Star Overall Rating 5/21/15 I can not say enough good things about my experience and the staff at Woodstock HD! Gene, Tim and Nick made shopping for a new bike an exciting and awesome time! I am extremely happy, they were able to fit me into the bike I wanted and even fit within the budget I wanted! We had a ride we were planning on attending shortly after our purchase and they were even able to squeeze me in to have my wifes backrest installed... this really helped her feel more comfortable and safe. Thank you so much all of you for making this an awesome time!! I lovd my Road King!! Adam Duy, Rockford, IL 5 Star Overall Rating 5/18/15 Billy the Kid helped me and he went above and beyond to help me. It felt super genuine too it wasn't him just trying to make a sale. He polished the bike a little before he let me take it just to make me feel that much more proud of the beautiful gem I had just purchased. I will tell any of my friends who are interested in buying a bike to see Billy the Kid @ Woodstock -Anonymous 5 Star Overall Rating 4/20/15 Overall everything was great. Thanks to Gene for all the help! DEBOARH WOOD, Howe, IN 5 Star Overall Rating 3/23/15 Love this place. Me and my husband just got a 2010 street glide from here. Gene was amazing. Got us through the process as fast as possible and on our bike! Thanks guys. Sara Streckert, Hinsdale, IL 5 Star Overall Rating 3/17/15 I purchased a 2005 Road King from Billy the Kid and could not be happier. He spent all the time necessary to find me my ideal bike. Billy was also very knowledgeable on the bike and told me a few tips to help keep me as safe as possible. Josh Opryszek, McHenry, IL 5 Star Overall Rating 3/16/15 My wife and I love the Harley-Davidson lifestyle and always go around to the multiple H-D dealerships where ever we are at and buy a few t-shirts and trinkets. Lisa in your motor-clothes department was very nice and helpful. Thank you Lisa for a pleasant shopping experience. -Anonymous 5 Star Overall Rating 1/21/15 Everyone at Woodstock HD is very nice and helpful. Thanks. Rick Wilson, South Pekin, IL 5 Star Overall Rating 1/15/15 Gene Lambert was our salesman. He went above and beyond what we expected. He spent ove six hours with all the details before the papers were even signed. In fact, the dealership had closed before everything was done. All the employees stayed to welcome us to the family after the deal was done. That is what I call family! Randy Matheny, Pingree Grove, IL 5 Star Overall Rating 12/9/14 Had a great experience. Sales agent Gene Lambert was attentive and walked me through financing, accessorizing and delivery when I found the bike I wanted. Although the dealership is a bit of a distance from my home, I will have no problem visiting for future purchases should another new bike be in my future. I highly recommend Gene and the team for a great ride! Frank Troha, Madison, WI 5 Star Overall Rating 12/8/14 Marlon Bailey, S Beloit, IL 5 Star Overall Rating 12/7/14 I had a great experience purchasing my motorcycle at Woodstock Harley!! I've been riding for a while now. So when I entered into purchasing a new bike I really appreciated the knowledge and expertise of the staff when going though this experience. My salesperson Gene Lambert made this a comfortable and seamless experience. Not only does he have the knowledge and experience behind him, he also has a great understanding of what it's like to be a rider, the commitment it takes to purchase a new bike and the emotional connection a person has and develops with their bike. Whether you're an experienced rider or just getting started, I would recommend Woodstock Harley and Gene Lambert to help you on your journey as a motorcycle rider. You won't be disappointed!!Sincerely,Dan Dillon Dan Dillon, Antioch, IL 5 Star Overall Rating 12/7/14 Woodstock Harley Davidson continues to set the standard in motorcycle dealerships. With their extensive selection of new and used bikes, the knowledgeable and courteous sales, parts, and financing departments, Woodstock Harley Davidson continually goes above and beyond to make the sales experience a pleasant and successful one. Every member of the Woodstock team will go out of their way to ensure your happiness as a customer. They love motorcycles, and that love of riding is apparent in all they do. Bravo Woodstock Harley, bravo! Mike Pack, Cary, IL 5 Star Overall Rating 12/6/14 Hi my name is Jaime. I Traded in my Honda bike for a nice ultra Glide. it was a honor to make a deal or negotiations with one of the best sales person and also a Assistant sales Manager Gene Lambert. i really thanks him and members of his staff for making this deal happened and getting me the bike of my dream. Gene treated me not like client but like Family. (BIG TIME BROTHER).PROUD TO BE ON THE HARLEY DAVIDSON FAMILY. sincerely: Jaime Centeno Jaime Centeno, Cicero, IL 5 Star Overall Rating 12/6/14 Hi my name is Jaime. I traded my Honda bike for a nice 2009 ultra Glide.it was my honor to make a deal or a negotiations with one of the best sales person and also a Assistant sales Manager Gene Lambert.(BIG TIME BROTHER)He treated me not like a client but like Family.I really thanks him and member of his staff for making this deal happened, and getting the bike of my dreams a Harley Davidson ride.PROUD TO BE PART OF THE HARLEY DAVIDSON FAMILY ! SINCERELY Jaime Centeno Jaime Centeno, Cicero, IL 5 Star Overall Rating 12/4/14 great sales and service, good normal people. -Anonymous 5 Star Overall Rating 12/4/14 My name is Dale, and I went to Woodstock Harley Davidson to look at a Chopper that they had for sale but new it was out of my price range but wanted to see it. So I went there near closing time and took a look at it, and took a look around at the other bikes that they had for sale and I came across a 1986 Electa Glide special addition that was in my price range and that I liked. I looked at it for a bit and then continued looking around. Billy Kounanis came up to me and asked if I had any questions on anything. I said I do, I showed him the Electra Glide that I liked, and he went through everything he knew about the bike and he knew a lot about it. He was very helpful and even though it was getting close to closing time he never rushed me and he went through everything that I asked about. He gave me his card and I told him I would keep in touch with him. A couple days later I got in touch with him saying I wanted to buy the bike. I came back to Woodstock and he pushed out the bike outside for me and he went through everything again with me and he started it up and let it run for a bit to make sure everything was running well and we went over things while it was running to make sure all was well. Once he and I were satisfied with how it was running, I got on the bike and took it for a test ride. I had so much fun taking it out on the road and I knew that I found a good bike that I liked and was in my price range. When I got back with the bike to the dealership I told Billy I want to buy it. We went back inside and he filled out the paperwork and went to the Sale's Manager and went to bat for me in getting me a really good deal and I couldn't be happier with how Billy treated me from answering questions when I first saw the bike to going over everything with me before taking it for a test ride, and going to bat for me with the sale's manager. If you or anyone you know is looking to get a motorcycle I highly recommend talking to Billy Kounanis for he is extremely helpful. Dale deBeers, Sturtevant, WI 5 Star Overall Rating 11/29/14 I have never seen a sales person work so hard on finding the scooter that is right for just me.. Billy went above and beyond his responsibilities without making me feel pressured to buy anything if I didn't like it..I wish his honesty and passion for his customers were everywhere I shopped..this is the first time I felt honestly good walking out of any dealership.Kudos to Billy and the entire staff at Woodstock Harley!!! Mark Wildermuth, Lemont, IL 5 Star Overall Rating 11/20/14 This was my first Harley bike purchase and Billy was instrumental in walking me through the entire line and give me ideas. I had a great experience not only in buying the bike, but learning about Harley bikes. I thank Billy for taking time to give me in depth knowledge of bikes that helped me make the buying decision very easy. Thank you ahmed rasool, CARPENTERSVILLE, IL 5 Star Overall Rating 11/12/14 I went to Woodstock Harley Davidson on a Sunday afternoon to check out these two choppers that they had for sale. I LIKED both but they were out of my price range. I looked around the entire store looking at all the bikes they had for sale. I came across an Electra Glide that I liked very much and was in my price range. I continued to look around and Billy "The Kid" Kounis saw me looking at some bikes and asked if I had any questions on anything? I I said I have a questions on this Electra Glide I like. I showed him which one and he knew the bike really well. He went over the bike with me and was really knowledgeable and extremely helpful. At no time was I pressured and even though the store was closing he still answered all my questions. Before I left he gave me a business card and said if you have anymore questions on this bike or any of our bikes let me know and I will go over them with you. A couple days later I called him back and let him know I was going to come in the next day if the bike was still for sale. The bike was still for sale so I went in the next day. I met with Billy the next day and he brought out the bike out side for me. He started it up and went over it with me and we both checked it over and he went through it thoroughly. When he was satisfied that all was well with it I got on it and I took it for a test drive . It ran great and I was really happy with it. When I got back from the test drive Billy met me outside and asked how did the bike handle and I told him it was great and that I really liked the bike and wanted to buy it. We went inside and Billy went over the paperwork with me and was really helpful in getting a good deal for me. Billy was fantastic throughout the entire process. If anyone out there is looking to get a motorcycle whether your buying your very first bike or your 100th bike, I highly recommend going to Woodstock Harley Davidson and talk with Billy for he will answer any questions you have and truly is very helpful throughout the entire shopping process.Sincerely, Dale Dale de Beers, Sturtevant, WI 5 Star Overall Rating 11/12/14 I truly appreciated the professionalism Gene Lambert showed me during my buying process. Prior to working with Gene, I had spoke with several different dealerships but none was as easy to work with as Woodstock Harley. Gene was able to get me the bike I wanted (didn't have to settle), get the financing done and at my budgeted price.On a side note....I took yesterday off because of the beautiful weather and put over 100 miles on my new bike. It performed flawlessly, plus I felt bad ass because I was riding it and it's MINE!Despite Hoosier HD being approximately 10 mins from my house, I will absolutely recommend to my riding friends to call Gene before making their buying decision. Thanks again,Mark Maddux Mark Maddux, Eilkhart, IN 5 Star Overall Rating 11/8/14 We spent 4 hours at Woodstock HD, mostly with Gene Lambert. He, along with the other employees he introduced us to, were exceptionally friendly to us. We were looking for a specific bike for my wife, one that "felt" just right for her. She had test ridden a Softail Slim this past summer and was convinced that was the bike to pursue. My having a Heritage Softail Classic didn't hurt her opinion. This bike was the ONE for her. It came with the windshield, engine guard, and color that came close to mine. We appreciated the test ride opportunity, even though it was 37 degrees out with wind guests of 40-60mph. The trade-in value for our bike was fair and more than I expected. The t-shirts and key rings were cool and much appreciated. Giving us a full tank and throwing in a locking gas cap were added bonuses. My only regret was that we live too far away to have our bikes serviced here. That would have been icing on the cake. And I do like cake! All in all, we were quite pleased with our experience. Coming from Packer country who would have thought Bears fans could be so kind!! I was envious that my work environment is not like what I witnessed at Woodstock HD. A very well run business. Congratulations! Gordy Carlson, Baraboo, WI 5 Star Overall Rating 11/8/14 It was worth the trip to Woodstock HD to purchase my new bike. Very friendly people. Great service. Very helpful. wish they were closer:) I would highly recommend them to anyone looking for a Harley. Great selection of motorcycles. Sandra Carlson, Baraboo, WI 5 Star Overall Rating 10/5/14 I came in with my girlfriend to talk with gene about getting a bike. He helped us by pointing us in the right direction and helped us find the bike that best met our needs and price range. He went out of his way to find us a great bike that was not only great for the driver but the passenger as well. Gene and the staff at woodstock harley are great, awesome attitude and very knowledgable about every bike there. I am very pleased with my purchase. The night we purchased the bike gene and staff stayed late after hours to get the sale final and get me on the road that night. Gene told me that we are a part of the woodstock harley family now and I truly believe that. I look forward to future rides and good times with gene and the staff at woodstock. If you are in the market for a motorcycle I highly recommend going to Woodstock Harley Davidson . And don't forget to try the popcorn . Josh Terry Joshua Terry, sycamore, IL 5 Star Overall Rating 10/4/14 At first, buying my first Harley was an intimidating experience but meeting Gene changed everything. Gene talked to me and listened to what I was looking for and now I have a bike that I absolutely love. Thank you Gene! Lisa Wolf, Mundelein, IL 5 Star Overall Rating 10/4/14 Gene our sale man was in one word awesome walked me through everything I wanted to know . Offered test rides on any bike I wanted to get a feel for . Very friendly and out going and has made my and my wife experience at Woodstock again AWESOME would recommend them to anybody I know interested in a harley Eric Wolf, mundelein, IL 5 Star Overall Rating 9/23/14 Excellent experience your salesman billy was top notch and extremely helpful. William Potamianos, melrose park, IL 5 Star Overall Rating 9/23/14 Woodstock Harley has the greatest staff! Not once have I had a sour experience there. The sales staff is attentive and non-pestering. They understand people need time and give them their space. There is never a question that goes unanswered nor an issue that is never resolved. Kevin Clancy, Marengo, IL 5 Star Overall Rating 9/22/14 WOW. I cant think of a better word to describe my experience buying my 2003 100th Anniversary Edition Fat boy. I contacted Gene Lambert on line Sunday and told him which bike I wanted and what I was trading in and that I would have to drive a hour and half to get there and the same back and I had to report to work by 3 pm. Gene had all the paperwork ready and numbers where they needed to be. All I had to do was sign the papers and the bike was mine. Gene is awesome, he was there on his day off to meet me and send me on my way with my Fat Boy. WOW no other dealership I've been to has treated me this well before. From Gene to the receptionist to the wardrobe lady to the financial Department folks and all the rest. This is in my opinion the BEST HD dealership in the United States. I look forward to having my bike serviced there and I have told everyone I know to take the ride and go to Woodstock HD. They will love it as much as I have. And by the way, YES I was back and at work on time....My hats off to GENE LAMBERT. Thanks Again. Michael Vincent, Janesville, WI 5 Star Overall Rating 9/11/14 Gene Lambert was awesome. From the time we first met him he took care of us and made himself available to help us personally when ever we went in. Woodstock Harley has our business for everything Harley. Everyone we dealt with was great, but if you want a highly professional, knowledgeable salesman Gene is your man! Pete Maslin, Byron, IL 5 Star Overall Rating 9/10/14 I VISIT THE WOODSTOCK DEALERSHIP ON MANY OCCASIONS AND EVERY TIME I COME IN I AM MET BY GENE LAMBERT OR I SEE HIM HARD AT WORK. HE IS ONE OF THE REASONS I BOUGHT MY BIKE FROM WOODSTOCK HARLEY, AND THE REASON I WENT TO HIM WITH MY INTEREST IN BUYING A BIKE. I SEE A DETERMINATION IN HIM AND A LOVE FOR WHAT HE DOES. GARY BILLS, WOODSTOCK, IL 5 Star Overall Rating 8/29/14 My overall customer experience has been exceptional across the board at Woodstock Harley. I took the riding class to learn how to ride and the trainers were exceptional. I then met one of the most professional salesman I have ever been blessed to work with. Jis name is Gene Lambert. Not only is he knowledgeable but educated me as to what I needed to know to make the right decision in choosing a bike. He has passion and has an attitude to do whatever it takes to help me out. He also stated the service dept. Recognizes the need to customer service and he was right. Their service dept was fantastic and very efficient. I highly recommend Woodstock Harley and if you want a GO TO PERSON to help you with anything, be sure to ask for Gene!! Lisa Purcell, Lake Barrington, IL 5 Star Overall Rating 8/29/14 My overall customer experience has been exceptional across the board at Woodstock Harley. I took the riding class to learn how to ride and the trainers were exceptional. I then met one of the most professional salesman I have ever been blessed to work with. Jis name is Gene Lambert. Not only is he knowledgeable but educated me as to what I needed to know to make the right decision in choosing a bike. He has passion and has an attitude to do whatever it takes to help me out. He also stated the service dept. Recognizes the need to customer service and he was right. Their service dept was fantastic and very efficient. I highly recommend Woodstock Harley and if you want a GO TO PERSON to help you with anything, be sure to ask for Gene!! Lisa Purcell, Lake Barrington, IL 5 Star Overall Rating 8/15/14 I had a great buying experience at Woodstock Harley - Billy the Kid helped me execute a trade and get what I wanted with no hassles - and he was a great guy to spend time with - very knowledgable and passionate about motorcycling. Everyone else involved in the process was a pleasure as well. John Morrow, Libertyville, IL 5 Star Overall Rating 8/1/14 I've purchased three bikes and parts from this dealership and they have never once let me down or failed to keep a promise. Everyone from Gene (Sales), Timmy (Customization), Moon (Parts), Mike & Eric (Mechanics), Frank & Tony (Service) and Nick (Finance); have been great to work with! Phil Sheila Correia, Algonquin, IL 5 Star Overall Rating 7/11/14 I had an excellent experience regarding my recent purchase of a second Harley. The Sales individual and Sales Manager presented an excellent price point for this bike. I would provide a solid recommendation regarding their knowledge and willingness to work out a win - win on the purchase price of a Harley Davidson Motorcycle. Wren Grenier, Oakwood Hills, IL 5 Star Overall Rating 6/29/14 Gene, I would like to thank you for taking the time with me to really help me decide what I was looking for in a new Harley. I had heard when you buy a Harley you are not just getting a new motorcycle but also a new family feeling with new friends. How true they were. I have to say I have enjoyed the entire experience thanks in great part to you Gene. I also found it strange but very gratified that the owner wants to meet all new owners to say thank you to them, Wow ! Thank you again...Tim Brown - Cary, IL Tim Brown, Cary, IL 5 Star Overall Rating 6/15/14 Billy the kid took a lot of time to make me feel like your dealership really cared about my experience! Kim, Gene, Randy, and Jeff all played a part as well, and I have been recommending Woodstock HD ever since I left because of all mentioned. Thumbs up to a far more superior dealership then any I have ever been in!!!!! Thanks, Charlie Charles Noack, Waukesha, WI 5 Star Overall Rating 6/15/14 Billy the kid took a lot of time to make me feel like your dealership really cared about my experience! Kim, Gene, Randy, and Jeff all played a part as well, and I have been recommending Woodstock HD ever since I left because of all mentioned. Thumbs up to a far more superior dealership then any I have ever been in!!!!! Thanks, Charlie Charles Noack, Waukesha, WI 5 Star Overall Rating 6/12/14 I only have two words to describe this place "GENE LAMBERT"!!!!!!!!!!!! I am super glad that Gene was the man that sold me my CVO Road Glide. HE went above and beyond for me to be able to get that bike. Gene provides extraordinary customer service. This group of people at this dealership are the most wonderful people I have ever met. I want to thank Charlie, Jeff E., Tim, Patrick, John, Billy and most of all Gene. Even though I live an hour away from this dealership they will get all my business and referrals. I highly recommend that anyone who reads this post, you have to check out Woodstock Harley and talk to Gene. I promise you will not regret it. Eddie Rivera, North Aurora, IL 5 Star Overall Rating 6/10/14 Billy Kounanis was and continues to be great to work with even after the purchase and delivery of my new bike. His efforts into research on the vehicle and his desire to see me happy with my purchase had been instrumental to my decision to sign the papers. All of the contacts with either Billy the Kid or any member of the Woodstock Harley staff have been pleasurable and keep my desire to visit the dealership alive. Ride Hard Billy!!Thank you, Guy Guy Fiasche, McHenry, IL 5 Star Overall Rating 6/9/14 My experience with Gene and the whole crew at Woodstock H-D was great!!!!! Knowledgable about da bikes, Professional and caring....Gene will make sure that is the right bike for u...I drove 4 hours to get to Woodstock H-D and it was well worth it... Curtis Johnson, Indianapolis, IN 5 Star Overall Rating 5/23/14 Gene and the entire sales staff at Woodstock Harley were very patient explaining the new 2014 models and features. They have a fine product and love their work. The attitude of service to the customer is evident in sales, service, parts, and clothing. They intrinsically understand the needs of customers and make every effort to anticipate and meet those needs. The service department is responsive, knowledgeable, and fair. I feel safe every time I take the bike out whether it's after a winter storage or a simple oil change. They are comprehensive and always call to offer options, but allow me to make informed decisions. The parts department took the time to fit highway pegs right there in the showroom. I got the right parts, good instructions, and a H.O.G. discount. All in all a satisfying experience. Alan Neil, Marengo, IL 5 Star Overall Rating 5/12/14 I recently bought a '14 Iron and couldn't be happier with my decision to make the trip out to Woodstock HD. Gene was helpful, fair, straightforward, and honest. From the outset, I felt like I was working with a friend. I've been to other dealerships in the area, and they are fine. But, in my experience, none compare to Woodstock's massive size, selection, and customer service. If your looking for a Harley, it's more than worth the trip out to Woodstock HD. Tim Miller, Chicago, IL 5 Star Overall Rating 5/1/14 "MY TIME AT HARLEY WAS THE BEST TIME I'VE HAD IN A LONG TIME. MY SALESPERSON WAS GENE LAMBERT AND HE WAS RIGHT TO THE POINT WITH NO MESSING AROUND. HE GAVE ME A GREAT DEAL ON A DYNA WIDE GLIDE THAT WAS EXACTLY WHAT I WANTED!GENE IS VERY RESPECTFUL IN EVRY THING HE SAYS AND DOES. IF YOU WANT TO BUY A BIKE PLEASE SEE GENE. THAT MAN WILL GET YOUR ASS ON A BAD ASS HARLEY TODAY, JUST LIKE HE GOT ME ONE A BAD ASS BIKE. THANKS AGAIN GENE AND ALL THE HARLEY EXPERTS AT WOODSTOCK HARLEY-DAVIDSON" By: DANIEL DOZIER Dan Dozier, Genoa, IL 5 Star Overall Rating 5/1/14 MY TIME AT HARLEY WAS THE BEST TIME IVE HAD IN A LONG TIME.MY SALES ASS.GENE WAS RIGHT TO THE POINT NO MESSING AROUND GAVE ME A GREAT DEAL ON A WIDE GLIDE.GENE WAS VERY RESPECT FULL IN EVRY THING HE SAYS AND DOES SO IF U WANT TO BYE A BIKE PLEASE SEE GENE THAT MAN WILL GET YOUR ASS ON A BAD ASS HARLEY TODAY JUST LIKE HE GOT ME ONE A BAD ASS BIKE SO THANKS AGAIN GENE AND ALL THE HARLEY EXPERTS. DANIEL DOZIER, GENOA, IL 5 Star Overall Rating 4/16/14 My experience at Woodstock Harley-Davidson was fantastic! I had previously called to make an appointment with Gene to look at the Breakout model. I mentioned that my last bike was the Deuce model and wondered how the Breakout compared. Gene took whatever time was necessary to describe in detail the differences. It was obvious to me that Gene's passion and product knowledge was exactly what I was looking for. At no time did I feel pressured, rushed to make a decision, or pushed aside while looking at the different models. The same held true when I told Gene and Nick that I needed to talk this purchase over with my family and would get back to them. When I returned the next day, I met with Gene and Nick to finalize the sale. They introduced me to the motor clothes, parts, and service departments.I couldn't be happier with my overall experience on the purchase of my 2014 Softail Breakout! Jim Bishop, Hampshire, IL 5 Star Overall Rating 4/16/14 Walked into Woodstock Harley Davidson to help my Friend Sim's pick up his bike from winter storage and Walked with a New Softail Slim FLS. The Bike was Right, The Price was Right, The Salesman was Right Gene Lambert a straight shooter and get's the job done. Best of all Financing Fit my Budget whit all my bell's & whistlesThank you !!! James Petrizzo, Summit, IL 5 Star Overall Rating 4/5/14 On Sunday March 30th, 2014 we walked into your dealership to look at new motorcycles. We were greeted by Gene Lambert. He was very friendly and personable, immediately putting us at ease. After we looked around at the various vehicles Gene again approached us and asked if we had any questions. Gene became our salesperson. He knew we had an older Ultra Classic, also purchased at Woodstock 14 years ago, so he showed us all the improvements Harley had made over the years. We thought about it overnight and returned the next day. We sought out Gene, he insisted we take a test drive and the rest is history. Gene made purchasing our new Ultra Limited an enjoyable experience. We feel we have made some new friends at Woodstock and look forward to participating in Harley events. We would not hesitate to recommend Gene to any of our family or friends interested in a Harley. He is what Harley and customer service are all about! Richard Ryding, Pingree Grove, IL 5 Star Overall Rating 4/5/14 We just purchased our third trike from Shelly. However, we will never leave out Charlie and Jeff in helping greatly as well. We have been to dealerships all across this country, and we must let all know that Woodstock HD is THE ONLY PLACE to purchase a harley. As it has been said earlier, they treat you as family and they take that treatment to a whole new level. We have purchased all our rides from here and never had a bad experience. Everyone works together to get us the best deal possible. When we are ready to "dress up the ride" Moon and Tim are always there to help. They remember what we like on all our rides and suggest enhancements we might like. No pushiness here, just pure love towards us. We have serviced all our rides here and the team goes above and beyond to get us on the road for the season, for a log trip, or a fix ( which is usually a recall - lol). I would like to name the quality service people, but I can't, they're all QUALITY SERVICE PEOPLE! When a ride needs service, the PCMP gets us in fast and out just as fast. Oh Yeah, and the ride is incredibly polished thanks to Randy and his team. IF an extended warranty needs to be used they step up to the plate for us always! We've been on the road this winter and called the service team for help while at another dealership, they stand up for you wherever we are. These members know who we are talking about! We had a problem on the way to Sturgis one year, and they loaded up a new ride and were prepared to deliver it to us, how many dealerships do we know that would do that? We only know of one - Woodstock HD!Doug and Cricket are always there with a smiling face, a heartfelt handshake, and a warm hug when needed. They are the epitome of what a family oriented business is. We've had some rough times the past few years and these people have been genuine in all the help and support they offer and freely give. What can we say except that we truly love these people, love all on their team, and can say this is the BEST DEALERSHIP we have ever had the pleasure of doing business with.We know there are new owners on the team, and we look forward to them being part of our family for years to come. Tell all your friends form around the country, this is the place to come, we have had may friends come form all over the US just to purchase from this team of elite professionals. We know that we will continue to come here for all our riding needs, and for that warm hug.Thanks Everyone,Dave, Stella, and Mom Stella Dave and Mom , Belvidere, IL 5 Star Overall Rating 4/4/14 I bought my 2013 Road Glide Custom (FLTRX) from WHD back in Dec. 0f 2012. My first year I put 14,969 miles on it. My Sales guy Ralph told me I was buying a beauty of a bike, and boy was he right! Ralph, Tim, Frank all helped me "accessorize" my bike the way I wanted, and got so many compliments on it during that 1st year in my travels. So, winter (boo) 2013 comes and I use Woodstocks' Winter Storage Plan, and ended up adding even more accessories to my Road Glide, like the awesome Day Maker Headlights, along with LED turn lights, brake lights and a pair of LED Light Bars in between the bags and the rear wheel - for extra safety. Ralph (WHD Best Salesman) told me of a company that WHD uses for custom paint/trim, and after a few minutes on their website and talking with Ralph & Garrett I was convinced I wanted to add some Ghost Flames & Skulls on my bike. Well, Ralph & Garrett handled the whole thing for me, over the winter storage, and then when I got a "wild hair" up my - uh butt - and decided this past winter was just too dang long, and I was going to Bike Week in Daytona (2014) they had my bike finished, cleaned & detailed and off I went to Sunny Florida. Great trip, received many compliments on the paint and the new Day Makers were awesome.got about 1400 miles of riding in before coming back to this Too Long Winter, and now the bikes back at WHD, awaiting some better weather..... C'mon Springtime! Ralph has been there for me every step of the way. Dan & Garrett out in Service are Always so helpful, as is Frank, who saw me while on his own time up at the 110th Celebration and went out of his way to say "Hi" and ask about my bike. I gotta tell ya, when they say your joining the family, at Woodstock HD its is more than just words! BUY YOUR NEXT BIKE HERE... you won't be sorry. Randy Raven, Deer Park, IL 5 Star Overall Rating 4/2/14 I don't want to belittle the other sellers because they all were friendly. But Shelley has something special that attracts the customer. Shelley was my salesperson. Harley Davidson could not have anyone better than her. The professionalism runs in her veins. She sells with delicate, gentle and polished beyond the fantastic good mood. I recommend her to everyone. Congratulations to you guys for keeping sales on the level of Shelly in this store. maggie reis, huntley, IL 5 Star Overall Rating 3/26/14 i was very pleased with my salesman gene lambert.he was very knowledgeable about your products.he made the whole experience very enjoyable.i have told my friends and can't say enough about gene. gary mcqueen, huntley, IL 5 Star Overall Rating 3/26/14 Hi, I would like to thanks Gene Lambert and everyone at Woodstock Harley. This was my first Harley and my experience at Woodstock Harley was great. I would like to thank Gene Lambert for all his help in making this experience a pleasant one. I will be sharing my great experience at Woodstock Harley with all my friends and family. Thanks MARK SANDERS & BONNIE CADOGAN mark sanders, mt morris, IL 5 Star Overall Rating 3/25/14 Went back a 2nd time because of the outstanding customer service I received the 1st time. The pricing is just right too. I was not disappointed this go round either with their customer service. Shelley & Nick are outstanding and treated us great. Shelley knows what she's talking about and Nick put together a package that was just right for us. John Johnson, Rockford, IL 5 Star Overall Rating 3/24/14 Two years ago my husband bought our first Harley from Woodstock Harley Davidson and his sales person was/still is Gene Lambert. We had never really been fans of HD but our experience with Gene changed that. He gave us exceptional customer service and still does when we take our Ultra in for maintenance. Gene has a great personality and I would recommend him to everyone I know. Just last weekend, my husband wanted to shop for riding boots, and he actually suggested to go to a dealer closer to our home but I wanted to go to Woodstock. Out of all the dealerships I have been to, Woodstock Harley Davidson is my favorite. They have the best size selection of clothing and I have to say that I love drooling over their selection of bikes. I have been dreaming of my own bike for quite a few years now. So Saturday, we ended up at Woodstock looking for boots. I found a used bike that I really liked and it was priced fairly. I drooled over that bike for quite a while and finally my husband says to me, go find Gene and see what we can do. Gene was with another customer so we waited around a bit. It didn't seem that Gene was going to be free any time soon so I went in search of someone I could talk to. I found Shelly. Great girl! She was very nice and had knowledge I was looking for without being pushy or overwhelming. To make a long story short, Shelly was awesome. She gave me the same excellent customer service that I expected. All in all, I ended up with a 2014! I couldn't believe it! Go for boots and end up with a brand new Harley! Since Saturday, I have talked to Shelly twice and she is offering to do anything she can to make my experience a great one. I have to say, my husband and I have found not one but TWO great sales representatives in the same establishment. Woodstock Harley Davidson should be proud to employ these two. Both Gene and Shelly have made two "non-harley" people into two Harley riders. Since our purchases, we feel that we have been accepted into a family at Woodstock. Woodstock Harley Davidson is our dealership now and for years to come. A huge thank you to Gene and Shelly for making sure our experiences were memorable! Nicole Tripp, Rockford, IL 5 Star Overall Rating 3/24/14 Originally from Canada I relocated to Illinois for work in 2007 and during the spring of 2008 brought my Harley to Chicago. The thought of endless tours through the open roads of Illinois was something to look forward to seeing. One particular day while on a ride the GPS took me to Woodstock Harley Davidson, without hesitation I wanted to venture around and see what they had to offer. So I took my time enjoy'd a coffee, some popcorn and then headed back out for the day.About 20 minutes out from the Dealership my bike started to hesitate and stall out, after a brief investigation thought I better head back to WoodStock Harley and have them look into the issue. As luck would have it the rain started so by the time I arrived not only was my bike having issues but I was soaked as well. After a brief explanation of the issue my bike was brought inside and diagnosed.Turns out there was an outstanding recall for a potential cracked fuel pump, now the problem was due to the recall stock on that part was depleted, but I was told not to worry we will removed one from a new bike on the floor and have you on your way shortly. That is exactly how the day unfolded. Within an hour or so I was on my way. From that day forward I have always said whatever is needed for my bike or myself I will shop @ Woodstock Harley Davidson. After selling that bike in July of last year I decided it would be nice to be the proud owner of a Ultra Limited CVO. So I headed to WoodStock Harley ,I was greeted by Billy Kounanis who reviewed the 2014 models and went over the results of the Mount Rushmore Project. Both Billy and Charlie agreed they would put my name on the waiting list for a CVO. Well I got my call this February a bike had arrived and I was first on the list to purchase this bike. As luck would have it I am now the proud owner of my dream bike and should be taking delivery any day should Spring decide to cooperate, or I will just look at in my garage until that day arrives. Therefore I would like to give a big shout out to everyone @ WoodStock Harley Davidson special Thanks to Billy Kounanis, Charlie, Nick Ludford and Frank Duggan for everything they have done to ensure my purchase was an enjoyable experience. If you have any Harley needs or just want to meet some outstanding people please stop in and introduce yourself to an excellent group of people in a Number ONE Dealership !!Thanks AgainDan Besserer Schaumburg Daniel Besserer, Schaumburg, IL 5 Star Overall Rating 3/21/14 I would like to thank Ralph & Charlie for getting me my red CVO. Unfortunately I think Moe (my wife) will be riding it and I will be stuck watching her on my bike!! Lol :) I think between my wife and I we bought 7 bikes from this dealer and never have had any major problems. We love Woodstock Harley and love our bikes. Ralph sold both of our last two purchases and he helped to make it fun, well, buying a new bike is always fun but he made it extra special by playing music over the PA system by my favorite band! RUSH ! Thanks again Woodstock! Greg & Moe Greg Esser, North Aurora, IL 5 Star Overall Rating 3/14/14 I live in Atlanta, GA, am relatively new to street bikes, and a fairly new Harley owner. I had an 883 Super Low that I learned on, but really wanted something a bit bigger and more comfortable for longer rides. After going to three different dealerships here in the Atlanta area, and not getting what we thought was a fair price for my trade in, my boyfriend who absolutely swears by the Woodstock dealership and salesman Gene Lambert, got on the phone and called Gene to see what they had in stock. When I got on the phone with Gene, he asked a few questions and told me he would look at a few they had in stock, as he had something in mind. When he called back he said: Tracy, I think I have the PERFECT bike for you, and at the price-point you wanted to be.Boy was he right! My jaw dropped when I saw the pictured Gene emailed me of the gorgeous 2008 Heritage Softail Peace Officers Edition. This bike was LOADED with goodies and chrome and looked as if it was brand new. I appreciated the time Gene took with me answering my questions and addressing my concerns about purchasing a bike sight unseen.Gene then turned me over to finance manager Nick Ludford , who was instrumental in making the financing extremely easy for me to complete and secure, sending all necessary forms via FedEx so I could complete and return them prior to my arrival at the dealership. After driving up from Georgia with my trade-in secured on the trailer, I was thrilled when I FINALLY arrived at the Woodstock store to be able to meet the wonderful staff that worked to make this happen and getting to lay eyes on my new bike! Gene escorted me to the outbuilding it had been moved to (taking it off the sales floor until I could bring it back home) and took the time to explain in detail the differences between my trade in and this beautiful machine. He made sure the fit was good and I was satisfied with the bike he had picked out for me. The store allowed me to store my car and trailer on their property while my boyfriend and I attended to family. On Monday morning, we returned to the dealership where I finalized everything and, after ringing the bell, I became the newest member of the Woodstock Harley family! John from service loaded and secured the bike on the trailer for my return trip (after Gene went over the operations of the Softail once again) leaving me feeling confident. I am extremely happy with my purchase, and no matter where I am living, I will definitely return to my Woodstock family to purchase another Harley. I have never been treated this well and can see why my boyfriend swears by WHD!Thanks again for such great customer service and making this Georgia girl happy with her new bike!!Tracy Kirkpatrick Tracy Kirkpatrick, Stockbridge, GA 5 Star Overall Rating 3/12/14 Shelley went out of her way to match my wife and I to the bike we had in mind. She was helpful, friendly and listened to what we told her. She made suggestions, but in the end let us make our own decision. Even though the staff was busy, they took the time to get a bike out of storage for us to try out. We came to Woodstock Harley to look and maybe throw a leg over a few bikes, but we left knowing that we would be back to see Shelly again. Two days, and I went back to buy the bike that she had suggested for us. It was a good fit. Frank also gave some suggestions on upgrades which we ended up adding to the Road King. We will definitely pass Shelly's business card on to our friends.Mike and Karen Wallin michael wallin, genoa, IL 5 Star Overall Rating 3/12/14 Had a great experience at the dealership. the salesmen are awesome. we had Gene Lambert he went above and beyond to make sure we were happy with the experience Dan Nielson allenton 5 Star Overall Rating 3/12/14 Shelley was great in helping me with my purchase of a 2013 haritage softail,she was very helpful with everything.the reviews is what brought me here.frank in service department is great as well as the service department.everybody is nice.and go and say high every time I stop in. Sam Franklin, Elgin, IL 5 Star Overall Rating 3/5/14 I have been riding for over 20 years, but until now, never owned nor visited a Harley dealership. My experience with Woodstock Harley Davidson, and especially Gene Lambert (My salesman) and Tim Yarbro (parts), as well as Nick Ludford (Finance Manager) was beyond what I ever expected. I've purchased bikes from a variety of dealerships and the friendliness, no pressure, ease of purchase experience here was the best I've ever had. To be honest, as corny as it sounds, they really do make you feel like family! I didn't expect it, and to be honest, didn't have any intention to purchase. Gene's easy going, no pressure style was truly the deciding factor for me. I left, went back a month later and bought my 2011 Dyna Fat Bob! I've been back a couple of times since my purchase and again, was treated as before...like family. One of the other salesmen even remembered my name, shook my hand and welcomed me back. To say that I am happy with my purchase would be an understatement as I am happy with it but even more so with whom I've done business. Let's just say at Woodstock Harley Davidson, they really know the meaning of customer service! Mike DiMatteo CARY 5 Star Overall Rating 3/1/14 Woodstock Harley Davidson is the best dealership and Gene Lambert the best salesman hands down!! :)I live in Racine Wisconsin and have 6 Harley dealerships within a 45 mile radius of my house and didn't pick one of them. I chose Woodstock Harley Davidson in Illinois because not one of the other dealers stacked up to Woodstock's high level of customer service and level of attention given to customers. Woodstock Harley Davidson is truly a great team of people that works together to help their customers reach their Harley dreams.There is also no better salesman than Gene Lambert! I can't say enough good things about Gene. His genuine, warm personality, knowledge of everything and anything Harley, and passion for Harleys' make all the difference in the world! He is very patient and goes above and beyond to make sure you are completely satisfied. He will take all the time it needs in order to fit you with the right bike, no matter how many times you change your mind or how many questions you have! For Gene, it is less about you buying a bike and more about the ownership experience you will have long after the sale is done. So not only are you buying a bike, but you are gaining a friend and joining the Woodstock family! It is an awesome family to be a part of!!Thank you Gene and Woodstock Harley for everything...you guys are truly the best!!! :):):) Stephanie Betthauser, Racine, WI 5 Star Overall Rating 2/22/14 I chose to make the drive from Indiana to Woodstock Illinois to purchase my first road bike. I had heard good things about this dealership and wanted my first experience with Harley Davidson to be a positive one. Gene Lambert and the entire staff didn't let me down. We had a minor misunderstanding but Charlie stepped up to the plate and made sure I was happy with my purchase. I would be comfortable to call them for any help I may need in the future. If you're new to motorcycle riding I suggest you go see the people at Woodstock Harley Davidson. I promise you won't be disappointed.Thanks again! Ken Calhoun, Schererville, IN 5 Star Overall Rating 2/20/14 Over the years I have owned many different bikes, all used from private party sellers. Once I decided to purchase a new bike I started visiting all of the manufacturers to see what was available. I chose to save Harley for the last dealer to visit since I have ridden them but not owned one. The range of salesman that I experienced was amazing. It went from feeling like I was bothering the sales department to feeling that I was not going to be leaving without signing a purchase contract. Besides the sales department styles I was not able to find any bike that felt right. That all changed when I walked into Woodstock Harley Davidson and was lucky enough to meet Ralph Sidorowicz. He walked up to me introduced himself and asked how he could help me. I told him I was just looking to see what was available and would like to look around. He left me to look around after giving me an idea about what bikes were in each area then he left me to my own accord. Once I found the bike that I was interested in and felt the best out of all that I had seen at any dealer Ralph and I had a great discussion and I bought the bike that day. Never once did I feel pressured or looked down upon. Even after the sale when I came back tor accessories and other questions he has always been eager and willing to help me in any way possible. I would highly recommend Ralph to anyone that is looking for a top notch salesman for a top notch product.Jeff Severs Jeff Severs, Marengo, IL 5 Star Overall Rating 2/19/14 Our experience with Ralph was exceptional. He was very attentive with our wants and ensured that we left happy customers. Ralph did not pressure us into anything we did not want. After purchasing our two Harleys, we went back to the dealership to look for accessories and Ralph went through all the options and spent as much time as we needed answering all our questions. At this point, we have become lifelong Harley owners. Thank you Ralph! Jeffrey Wozny, Crystal Lake, IL 5 Star Overall Rating 2/16/14 Last year around January I called up Woodstock Harley because a friend of mine told me how great a salesman that worked there was. I called up and asked for Gene Lambert. I told Gene right off the bat that I could not buy one that year but that I would definitely be buying one the next year. I told him I didn't want to waste his time. His reply to me was " Jim, if it weren't for people like you, we would be out of business" and proceeded to talk with me for approximately 1 hour. That right there was all it took to convince me that I was dealing with not only a great salesman, but a top notch dealership who encourage this type of business! Most dealerships would have written me off or said something along the lines of " Well, I'll tell you what, when it gets closer Ill give you a call and we can talk then." Gene not only provided me the info I was looking for but we told stories, not all were about motorcycles either, too. The service staff has been a pleasure to deal with and all the individuals that make up the Woodstock TEAM have been top notch. NOW, you could think I am feeding you a bunch of bull to gain points with Woodstock, I'M NOT. Go see for your self! Its a little bit of a drive for me, I live in Camp Lake Wisconsin, but if you want excellence, it doesn't matter how far you have to go to get it! I hope this helped you. By the way, I purchased my dream Harley Ultra Limited Jan11, 2014.Getting to ring "The Bell" sent chills up my spine!" Jim Hauber, Camp Lake, WI 5 Star Overall Rating 2/9/14 I wouldn't recommend another dealership. They helped me beyond what they needed to. I felt very comfortable dealing with every step of my purchase. At not one time was I ever talked down to or treated poorly. This dealership goes above and beyond and worked as a team at all times which impressed me probably the most. They were all covering each others backs. When someone needed help, there wasn't one member not willing to help. I live in Camp Lake Wisconsin, so it was a little bit of a haul for me. But every mile was worth the drive. If you want excellence, you've got to be willing to get there. And Woodstock Harley is worth the drive. Thank you to the Team of Woodstock Harley Davidson! James Hauber, Trevor, WI 5 Star Overall Rating 2/5/14 My Harley purchase experience was awesome. Ralph was the best. He followed up after the sale and says "Hi Lou" every time I visit the dealership. He got me in to a motorcycle riding class and even escorted me to the DMV to take my test. Everyone at Woodstock Harley is friendly and helpful. I purchased a 2013 Sportster 883 Super Low and it is just what I wanted and more. I will definitely go to Woodstock and deal with Ralph when I am ready for my next Harley. Louis Leny, Fox Lake, IL 5 Star Overall Rating 2/5/14 My Harley purchase experience was awesome. Ralph was the best. He followed up after the sale and says "Hi Lou" every time I visit the dealership. He got me in to a motorcycle riding class and even escorted me to the DMV to take my test. Everyone at Woodstock Harley is friendly and helpful. I purchased a 2013 Sportster 883 Super Low and it is just what I wanted and more. I will definitely go to Woodstock and deal with Ralph when I am ready for my next Harley. Louis Leny, Fox Lake, IL 5 Star Overall Rating 1/31/14 I have been buying Harley Davidson motorcycles for 30 plus years and have purchased from many different dealers. This by far has been one of the best experiences I have ever had. OX in sales did an awesome job. The communication and attention to detail was amazing. All the personel in the dealership from sales to finance to motorclothes made me feel welcome and that my business was greatly appreciated. Kudos to your entire operation. I was lucky enough to tour your dealership this past summer and was very impressed with your service department. The 140 mile round trip ride was more than worth it. I'm sure I will making many future purchases here. Again, I can not say enough about your operation, you guys are the "BEST" Thanks for eveything. Dave Berns, West Allis, WI 5 Star Overall Rating 1/30/14 After a 30 year lapse from riding and enjoying motorcycles, due to the higher priority of raising children, I purchased a new 2013 Switchback from a local HD dealer in May of 2013.I had to take the bike back to the same local HD dealership service department on several occasions, due to repetitive problems with the front brakes, because they were unable to correct the problem! Their inability to fix the problem resulted in scheduling delays each occasion to have the bike serviced. This became a major frustration with me, because every time I had to reschedule, they were so, "Completely backlogged with service work."On nearly every occasion when I was in their service department, I overhead complaints from different irate Customers that the service they received from this HD service department was inadequate. After returning the bike on the third occasion, I became one of these irate Customers! Enough was enough and I vowed to never return to this HD dealership.In October of 2013, I visited the Woodstock HD dealership and was immediately greeted by Ralph Sidorowicz. Ralph provided his full attention to me, listened to all my concerns, answered all my questions and went out of his way to assist me. This excellent experience resulted in me trading in the 2013 Switchback for a 2011 Ultra Classic. After purchasing the 2011 Ultra Classic Ralph continues to communicate with me and I can definitely count on Ralphs continued support. After a short period of time of purchasing the bike, the brake lights would not turn off, so I brought the bike to the Woodstock HD service department. I stayed at the dealership while the bike was serviced. While waiting in the service area, I intentionally listened to what was going on with Customer interaction, to compare it with what I had experienced elsewhere. Instead of complaints from irate Customers, all I heard were Customer compliments and the service department going the extra mile to explain things to their Customers. The brake light problem was fixed at no charge.My compliments to Ralph Sidorowicz and everyone at Woodstock HD! It is a pleasure dealing with a knowledgeable and professional group of individuals who places the Customer first.Woodstock HD has completely won me over. When people ask me for my opinion for a good HD dealership, they will receive only one reply, "Woodstock HD and ask for Ralph Sidorowicz."Lloyd Cates Aurora, IL Lloyd Cates, Aurora, IL 5 Star Overall Rating 1/29/14 My experience with Woodstock Harley and Ralph Sidorowicz the salesman was a great one. Everything was handled through Ralph on the internet. They were very nice to deal with. When I went to get the bike everyone came up and said Hi and talked, even the owner. I think I made a good deal and would recommend them to anyone that I know and anyone else. I have been in a lot of stores and there selection is great and organized. Jim Preston, West Terre Haute, IN 5 Star Overall Rating 1/27/14 To: Gene & Woodstock Harley DavidsonIn looking at purchasing a new Harley Davidson motorcycle for 2014, I met Gene Lambert from Woodstock Harley Davidson. Over the fall months, I had been doing a little research on the new Project Rushmore bikes and decided to stop by and look them over.When I went in to look over their new bikes they had for sale, I met Gene and he helped explain the differences between the Ultra and the Ultra Limited that I was looking at purchasing. After talking to Gene for a quite a while, he told me to take my time and do some more research and handed me a booklet on the 2014 bikes along with sending me links to the bikes as well.Every couple of weeks, Gene kept in touch with me and asked if I needed any other information on any of the bikes I had in question. If so, he would get the information to me ASAP.In working with Woodstock Harley Davidsons over the past 4 years since I had 2 Harleys serviced and stored over the winter months, I got to know the crew at Woodstock Harley Davidson pretty well. Frank, Tony, Gary and Nick have taken care of my bikes over the past 4 years and they have been Great to work with on any and all items I have had questions on about my bikes. When I finally decided to purchase my new 2014 Ultra Limited, I traded in my 2005 Fat Boy and 2005 Road King. Gene, and the crew worked out a great deal for me and I purchased the new bike. I know I will be completely satisfied when spring arrives and I am able to take the bile out from Woodstock and put some miles on it.I wanted to let everyone know (Gene, Ralph, Jeff and Nick) how much I appreciate it everything Woodstock Harley Davidson has done for me with the purchase of my new 2014 Ultra Limited along with the trust of the Maintenance Shop that has taken great care of servicing my bikes over the past years.Thank you,Tracy Tracy Alvey, Cary, IL 5 Star Overall Rating 1/27/14 Thank you Gene Lambert for putting me on the bike I wanted. I finally found the bike at Woodstock Harley Davidson for the price I wanted. Gene was very helpful and tolerated all the phone calls I made about the bike since I live about 3 hours away. We made the trip on a Saturday, my girlfriend and I were thoroughly impressed from the time we walked in the door. Gene was very friendly and knowledgable. He showed us the bike which I fell in love with the moment I saw it. Gene made sure everything went smooth from the time we got there till we loaded it on the trailer to take it home. Yes I trailered it because it was snowing so hard. Next time I need a bike I'll call Gene Lambert at Woodstock Harley Davidson and I will sending my friends his way! Thank you Gene for an amazing buying experience!! Bob Smith, Mackinaw, IL 5 Star Overall Rating 1/20/14 I just made my 2nd motorcycle purchase from your dealership family, the 1st being McHenry. Ox, Gene, Billy, and the rest of the gang (sorry I can't remember all the names) at Woodstock were awesome in helping me with my purchase. They all listened to my wants and needs, offered their input, and at no time was there ever any pressure to ever purchase anything. After seeing it in the sun, hearing it run, and taking it on a chilly test ride, i knew I had made the right choice with their help. Thank you to the most knowledgeable, professional sales people I have ever dealt with! Mike Marulli, Crystal lake, IL 5 Star Overall Rating 1/12/14 Gene and the team at Woodstock HD truly impressed my husband and I when we purchased our new bike. Gene took his time to ensure that we got the right Harley at the right price. No pressure and no sales tactics. We really appreciate his support after the sale - answering our questions and always being available when we need him. Thanks to Gene and everyone at Woodstock Harley-Davidson. Amanda Arndt, Grayslake, IL 5 Star Overall Rating 12/17/13 Great experience at the sales department My husband Lucien had been wanting to buy a Harley for a while, so a few months back while staying in Milwaukee (we live in Chicago) we decided to stop by the Woodstock store to see what they had. Thats when we met Billy the Kid; an Experienced, knowledgeable and old school biker who showed us the store, the bikes and shared with us fascinating road stories. That day we didnt get a bike, but meeting Billy was the highlight of our trip. It was just nice to walk into a Harley Dealer and instead of a regular sales person be taken care of by a guy who really knew the bikes, shared the passion and didnt bullshit us about prices or deals, just genuinely shared useful and real information!! We kept on shopping around for Lucien dream bike and I actually gotta say that we did come across a couple of great options at other dealerships, but we wanted Billy to sell us the bike, we really valued his advice and honest opinion. On November, we called Billy and asked him for an appointment, he remembered us and told us that he was at another state, but he was willing to ride back just to take care of us!! Now, that what I call customer service!!! We made it to the appointment and he again took all the time to walk us around, showed us everything and gave Lucien advice about which bike would be more comfortable for him as a driver and for me in the back until finding a hidden Fat Bob that was perfect for Lucien. My man couldnt be more excited!! The bike wasnt even out in the showroom yet and Billy got it all ready for him, got us a deal and even picked Lucien up from the train station when he went up there to get his bike. Billy is by far the best sales guy I have ever met; and I do shop a lot, so I would know Every time we tell someone about the new bike, Billy is part of the story. We walked out of the Woodstock Harley Davidson Dealer with a new Harley and a new friend!! I also want to clarify that the reason for the 3 stars in the finance and insurance department is absolutely based on our first experience with it, afterwards we were taken care of by Nick Ludford who met all my expectations and just like Billy gave us useful information, options and great customer service, So, 5 stars for Nick as well!!! Lucien Clausen, Chicago, IL 5 Star Overall Rating 12/8/13 I originally came into Woodstock HD to check out the service department for my 2011 FLHX and to purchase a new Willie G baseball cap. As soon as I walked in the door, the most sexy 2014 custom Street Glide was on the showroom floor, and I had to have it. Shelly was the best at explaining everything that was done to the bike, and I got a fair trade in on two of my motorcycles on trade. The parts and service department did an outstanding job assembling this ride! The overall experience at Woodstock is an easy 15 out of 10! I would recommend this over ANY other dealer I have ever visited. Nathan Lolley, Carpentersville, IL 5 Star Overall Rating 12/5/13 Billy the Kid was awesome. He spent the time talking about the bike I was interested in ( 2013 FLTRX) and followed thru. The bike was on the showroom floor but then was sold over the weekend ( my bad- should of jumped on it). Anyways Billy told me no worries and he was able to locate the same bike at another dealer, and had it shipped to WHD. We completed the deal with a better financing rate than I expected too . Throughout the process Billy kept me up to date on everything. I would strongly recommend Woodstock Harley Davidson and Billy the Kid as your sales rep. Marty Bertrand, Island Lake, IL 5 Star Overall Rating 12/3/13 You're store is great, and the biggest inventory I've seen anywhere! Everyone is very friendly and approachable. Billy The Kid is awesome! He is very knowledgeable on every bike I looked at there. He's insanely good at matching a person up with what they're looking for! I told him what I was looking for, and he took me straight to the bike that I now own and love that already had everything I wanted on it! I will recommend him to anyone and everyone I talk to, and have been! Thank you for everything! thanks, Joseph W. Joseph Wisniewski, Burlington, WI 5 Star Overall Rating 11/26/13 One of the best experiences I've had in quite awhile just when I thought customer service was out the door Woodstock Harley Davidson comes through a special thank you to Gene Lambert for going above and beyond just to make sure I got a ride would like to thank everybody else involed my next bike will be coming from Woodstock Harley Thanks Teddy L Anderson Teddy Anderson, Twinlakes, WI 5 Star Overall Rating 11/25/13 I heard about Woodstock HD from a fellow employee and stopped by one Sunday afternoon. I met Gene Lambert and told him what I was looking for and he had multiple bikes to offer me. After walking around the dealership and had a metric bike to get rid of, Gene took my info and said he would get it sold, so we could make a deal. I left and after a couple fo weeks, Gene called and asked if I was ready to make the deal. I said yes and we made a deal on a bike that was still at the dealership. No pressure, just professionalism at it's finest. The "pre ownership intro" was top notch and I'm very satisfied with Gene and Woodstock HD. Richard Grace, Naperville, IL 5 Star Overall Rating 11/25/13 I heard about Woodstock HD from a fellow employee and stopped by one Sunday afternoon. I met Gene Lambert and told him what I was looking for and he had multiple bikes to offer me. After walking around the dealership and had a metric bike to get rid of, Gene took my info and said he would get it sold, so we could make a deal. I left and after a couple fo weeks, Gene called and asked if I was ready to make the deal. I said yes and we made a deal on a bike that was still at the dealership. No pressure, just professionalism at it's finest. The "pre ownership intro" was top notch and I'm very satisfied with Gene and Woodstock HD. Richard Grace, Naperville, IL 5 Star Overall Rating 11/24/13 No other dealership has the inventory and sales expertise as Woodstock Harley. They always go above and beyond to make sure the customer is 110% satisfied. This is the fourth bike I've bought from them. This should tell you something... Chris Sabold, Waukegan, IL 5 Star Overall Rating 10/17/13 I have always wanted a Harley and finally felt it was time to own one. Last September, my wife and I went to the Woodstock HD dealer and were greeted by Gene Lambert. Due to my zero motorcycle experience (in fact I never rode a bike), Gene Lambert spent a significant amount of time familiarizing us with HD history and explaining bike types, categories, facts, etc. Because of Gene's vast motorcycle knowledge, I felt comfortable with the selection and ultimate purchase; a 2011 Electra Glide Ultra Limited. During the decision-making process, Gene was eager to take me on road-tests and patient as we evaluated several bike models. Gene is a wealth of HD knowledge and obviously takes great care of his customers. Once the purchase was finalized, Gene saw that I was signed up on the next Motorcycle beginner class to be followed by the bike skill test at the DMV.This was my best vehicle purchase experience.If you are thinking of purchasing a HD bike, you should definitely stop by WHD and ask for Gene Lambert.Thanks Gene!Carlos Carlos , Harvard, IL 5 Star Overall Rating 10/17/13 I am a first time bike owner/rider and have Woodstock H-D to thank for helping make my dreams come true. And Gene Lambert is the guy that helped make this possible. At 62 years young I had strong fears walking into a "Bikers Hangout" and was anticipating being in way over my head with a bunch of intimidating tough guys. Boy was I wrong and pleasantly surprised. Every person in the store made eye contact and offered a big hello with a genuine smile. And Gene Lambert, my sales guy, was one of the most knowledgeable, patient and easiest going of the bunch. Gene took his time with me on numerous trips into the store; making sure that the right bike picked me and that we were suited for each other, a bike that would be a natural fit for me. His knowledge of all the different bikes and features made it easy for me to ask more questions until I was able to select "my bike" a Street Glide. Gene, I cannot thank you enough for making a life long dream such an excellent experience. You've gained a Customer for life. Thank you. Mike Cooper Michael Cooper, Lake Zurich, IL 5 Star Overall Rating 9/23/13 Gene Lambert is an exceptional and very knowledgable Sales person who truly demonstrates that he is interested in helping his customer in a no-pressure and informative manner. Its very refreshing. Further, this guy knows his stuff when it comes to the new 2014 models and the features they offer. As a result, he was able to answer each of my questions and compare the features to prior year models. This was very helpful in sorting out which model was right for me and I decided to purchase a Street Glide Special. I cannot say enough good things about the friendly, knowledgable, and helpful assistance that Gene and the whole team at Woodstock Harley Davidson provided. The one thing i truly appreciate is how everyone at this dealership goes out of their way to make you feel special and welcome. This includes Gene, Charlie, Moon, Nick, Tim, Doug, and all the guys in Service. WHD truly recognizes the value of providing exceptional customer service and I would absolutely recommend this dealership to anyone. Martin Moister, Crystal Lake, IL 5 Star Overall Rating 9/20/13 Always and excellent experience. This was my second new bike from Woodstock Harley and all departments have always done an outstanding job. Gene in sales got the job done again and I am having a blast on my new 2014 FLHXS. Mark Hilderbrand, McHenry, IL 5 Star Overall Rating 9/20/13 Always an excellent experience. This was my second new bike from Woodstock Harley and all departments have always done an outstanding job. I'm confident that will continue as I rack up the miles on my new 2014 FLHXS. Mark Hilderbrand, McHenry, IL 5 Star Overall Rating 9/19/13 My 2014 Road King purchase was my third new bike purchase from Woodstock HD since 2008. You guys are easy to deal with, plain and simple. Charles Shanks, Cary, IL 5 Star Overall Rating 9/19/13 Gene,Thank you so much for the great buying experience... You and Charlie listened to my needs and made the deal i wanted happen. Everyone at Woodstock Harley makes this dealership 1st class. Thank you! Brian jump brian jump, IL 5 Star Overall Rating 9/8/13 We have purchased several bikes from Woodstock HD. We always receive excellent service from our sales team and Tim with customization. Nick and Gene in Sales and Financing are excellent, and when I needed help with a new seat for my Dyna Switchback, Tim did a great job making sure that the fit and look were exactly what I needed. We will keep coming back! Kathy Majeski, Algonquin, IL 5 Star Overall Rating 8/19/13 DAVID GAPEN, KENOSHA, WI 5 Star Overall Rating 7/3/13 My wife and I have been doing business with WHD or over 10 years. Weve had nothing but positive experiences, from sales to service. Gene Lambert is exactly the type of person you expect to meet at WHD and has quickly become an integral part of the team.An important take away, for me, is Genes willingness to work with his clients before, during, and after the purchase transaction. Id talked with Gene before and I knew exactly what bike I wanted. After the test ride, I realized there were a couple of things that I would need to make the bike work for me. Gene pulled in technical experts (Randy and Timmy) to find a combination of parts that would fit my needs (and fit the bike). That took time and no one tried to hurry me along in decision making. We hammered out a deal and the bike was mine.I took Gene up on his offer to help me with questions after the sale. For a couple weeks, I had a ton of questions about the bike, paperwork, and some other stuff. All had been covered and explained to me before, and Gene was very patient and thorough in re-explaining everything. Big kudos to the entire Service team also. They kept me informed on progress for two bikes that were in for basic service (the 2013 and a 2001 FLHPI trike). I trust these folks exclusively to take care of our Harley's. Thanks! Warren Vine, North Aurora, IL 5 Star Overall Rating 7/3/13 Gene was a great guy very helpfull and knowledgable. I was originaly interested in new switchback and because of my size, Gene asked us to look at a Hertage Softail for the ride and the comfort for both me and my wife. After test driving both bikes the purchase was clear. We purchased the Hertage softail. Thank you so much Gene for your patience with us and your knowledege of the bikes. If you were an adverage sales person I would have test drove the new Switchback and left in disapointment.Thank You,Terry & Tammy TERRY SEARCY, Mchnery, IL 5 Star Overall Rating 7/2/13 My old bike, just a bit shy of 40 years old, was not running. Parts and on going maintenance were getting to be ridiculous. The last few years I could not even get it running. With all the things the kids were in I was too busy to get too upset. Now, 2 have graduated and the third is going to be a Junior in college. We found we had more time and both of us remembered the bike rides, poker runs, camping and just running out on a Sunday morning for breakfast and really missed them.I had looked at several dealers in the past year or so. I think I looked at just about every brand out there. I had stopped in several Harley dealers as well. I think it sunk in I wanted a bike really bad when I went in and checked out bikes in Kewanee IL while we were on a train trip. Seeing as we live in Glenview IL that was a bit of a distance. Woodstock is about 40 miles from home.In early May we were in Huntley IL getting flowers and vegetables for the garden and planters. We decided to stop in Woodstock at Farm and Fleet for some other garden supplies. As we passed Woodstock Harley we heard music and saw lots of activity. We went over and got our supplies. My wife said we should stop by and look at some bikes to get some idea what bikes cost and how they had changed. We found out the music was from an event taking place, but we missed it as it was just ending as we pulled in. We went in, looked, looked some more and after a while this tall friendly guy walked over and asked if we needed any help. No pressure, no hype, just a friendly offer. Since I had not been following motorcycles at all for several years and knew nothing about Harley Davidson motorcycles the answer was YES please. That was our introduction to Gene Lambert. He explained we were looking at used Sportster models. He went on to explain much more in more detail than I could absorb. That lead to my finding out how patient Gene is. I must have asked the same question 2-3 times in my confusion. It came down to 2 bikes. Both had pluses and minuses. I was offered the chance to take a test ride but I did not feel I was properly attired, and to tell the truth I was a bit worried about grabbing the first thing that came along. After about an hour and a half we left with lots to think about. A bit less than a week later I had appointment I Huntley IL and stopped in as I went home. I looked again at the 2 bikes that had caught my attention, In my mind IF I bought a Harley it would be either the 94 1200 or 96 883 Sportster that were on display. Gene was there and we talked even more. There was no pressure at all. I told him we were looking at how we were going to pay and he let me know that if we were considering a loan Harley had those available and it was all on line so I could have everything in line if I decided and came to buy a bike. I once again declined an offer of a test ride. My wife was not there to give her opinion and I was pretty sure I would want to take a bike home with me. Seeing as I was in the truck that was a bit of a problem. I told Gene I would be back, with Carol on the next day we were off at the same time so IF I did buy a bike I could take it home while she drove the vehicle home.Jump forward to June 14th, the Friday before Fathers Day, almost a month later. We got out to Woodstock Harley about noon. I had called and talked to Gene to make sure the bike that I had in mind was still there. It was and we made arrangements to meet up. My boss who rides a motorcycle, a Harley, as well as a couple others suggested I should try a bigger bike and a different model as well just to make sure I was not going to want to trade up in a year. We got out to Woodstock Harley and Gene got the bike out. He spent all time time it took to explain the controls which were a bit different. Then it was time to go. With a bit of nervousness I got on the bike which fired right up. I told Gene and Carol I would take a couple minutes in the parking lot to get comfortable before hitting the road. I won't go over the test ride except to say it reminded me of all I had been missing. It was great. I pulled back in the parking lot, pulled up in front of the store by Carol, shut things down and got off. After pulling off my helmet I started babbling about how happy I was with the bike. That was when Carol reminded me of what everyone, she and gene included, had said about making sure I was going to be happy with THAT bike. We went in and looked up Gene. We told him about our discussion and asked what he thought. He agreed it was not a bad idea. He took us over to the long lines of other models and as we went along explained the differences in just one model. As we went along we saw several with additions that would be something we would want. Windshields, 2 up seating, backrests and such. There were 2 in particular that caught my eye. One in particular got Carol's attention as well. It is a 2006 Dyna 35th Anniversary Edition. It is white, has red and blue markings, a 2 up seat, backrest and windshield. Gene got it out of the line and out in the parking lot. That may not sound like much but it was a bit of an effort. All along he was explaining the pro's and con's of the various models with the additions and modifications each had. All of this was with our intended use in mind. With the bike outside and me on it it was time for a test ride. I took the same route as the first ride and too soon I was back. To say I was happier is a great understatement. I was babbling, I was grinning and I was thinking I was not going home with a bike. See this bike was a bit more expensive then the on I had come to the store thinking about buying. We went in and talked to Gene. I told him of my concerns. He told me since I had taken advantage of the online application we might be OK. Mike Nicholson, Glenview, IL 5 Star Overall Rating 6/21/13 I met Gene Lambert in 2012 when I started looking for my first Harley. I liked the fact that he understood that I was there to buy a bike but not until the following year. He didn't push the issue and said that when I was ready to purchase one he would be more than happy to make me a satisfied customer. This didn't stop him from having me fitted for the bike of my dreams and assisting me in making some choices and options. I returned in the early part of May 2013 and started negotiating a deal. After some phone calls and him promising to get me the best bike for the best price we made a deal. On May 15th, 2013 I got to ring the bell and ride off on my new Ultra Classic Limited. Not only did Gene keep his promise of making me a satisfied customer but I feel he went above and beyond making me completely happy! Even though I have only owned the bike for a month and a half I feel like I've known Gene for a lot longer. He goes out of his way to say hello and follow up to make sure all my needs are met. I will highly recommend Woodstock Harley and most of all Gene Lambert. Thank you for all your help and continued concern for my happiness as a Harley owner. Gene you didn't sell me a bike you introduced me to a different way of life. I now can say, I am the proud owner of a Harley Davidson... Thank you, Cliff Otto Clifford Otto, Wonder Lake, IL 5 Star Overall Rating 6/19/13 Woodstock Harley. Many changes over the past few years. New Owner's, new sales folks. Many of my old friends are still working at the best dealership in Illinois. Hands Down the best. I am getting up there in years and can't quite remember how many bikes I have purchased at Woodstock but what I can remember is that I am part of the family. I just purchased a new FLHTK today. When you buy at Woodstock you just don't buy a bike you buy into the dealership and are welcomed and treated as if you are an owner in the business. Woodstock is not just a place to buy a Harley, it's a business that will remember your name, your loyalty and most of all your riding needs. Beyond the sale is excellent mechanical service and the best mechanical tech's in the state. I would highly recommend if you are considering an investment in HD that you take a hard look at Woodstock Harley Davidson. I would like to thank the following folks for once again making my "last" (as I have said many times) purchase experience outstanding. Thank you to an old friend John Bauer, operational development, Patrick-sales, Timmy Yarbro - parts specialist, Jeff & Kim in finance, Doug Jackson-Owner and you can't leave out a huge thank you to the service department. This is not a paid for announcement. I am a 10 year plus customer. Thanks Woodstock Harley Davidson... for keeping me "In the wind".Dan Weegar Schaumburg, Il Dan Weegar, Schaumburg, IL 5 Star Overall Rating 6/14/13 Being an overseas buyer I thought it was going to be a difficult process but it was quite the opposite. I think I got lucky with Gene being the man to help me out. The fact that you guys are looking after my bike until I arrive in the US for my trip across the country is awesome. The patience and assistance Gene gave me was first class making my purchase a breeze. I would recommend anyone for dealings with Gene and the Woodstock Harley Davidson family. Brad Dennison Melbourne Australia 5 Star Overall Rating 6/10/13 Overall my purchase was smooth and trouble free. I will continue to do business with Woodstock HD. Anthony Simpson, Geneva, IL 5 Star Overall Rating 6/9/13 I have been very impressed with my experience purchasing my 2013 Road King at Woodstock Harley- Davidson. My salesman Gene Lambert has been very professinal, knowledgeable, and has followed up with me to make sure I was satisfied. I've ridden Harleys for years and was a little leary of dealing with a big dealership but I have no regerts going there. Everyone I have met there has been great and after a little layoff I'm so glad to be back on a Harley. Dean Duval, Sycamore, IL 5 Star Overall Rating 5/24/13 My husband Mike bought his V Rod at Woodstock in May of last year. I fell in love with riding got the "BUG" and today bought one of my own. Thank you Woodstock for making it such a wonderful experience. Our saleman Ralph was fantastic in fact everyone was. Woodstock is not the closest dealer to our home but definately the closest to our heart. Thank you all !!Lehonna & Mike Lehonna Kennedy, Machesney Park, IN 5 Star Overall Rating 4/8/13 "Had a good experience from start to finish. I talked to Tim Yarbro about switching my '05 Electraglide from a 88 cubic inch to a 95 cubic inch and from the start Tim was very helpful and professional. He sat down and explained all that was entailed in the process. I met with the mechanic Dustin who also was very helpful and kept me in the loop of every step of the rebuild. From the pickup to delivery is has been a good experience. Thanks Tim Y. and Dustin for making this an easy and enjoyable process. I will update when the weather breaks and I can take her out on the rode." Dave , Chicago, IL 5 Star Overall Rating 4/8/13 "Purchased my first Harley at another dealership in 09. Over time, our neighbors and friends became jealous of our weekend rides and stories of destinations we visited. Some of them were getting the bug to ride. I had heard good reviews about WoodStock Harley and with their dealership close to home, a few trips out to WS Harley were taken, thus resulting in purchases being processed in 2012. During those visits to WS, I saw first hand how well my friends were treated, so I knew when it was time for an upgrade, I would be back at Woodstock. March of 2013 I took delivery of a new Street Glide from Woodstock Harley. The staff at WS delivered for me and treated me very well. Shelley did an outstanding job with the sales aspect,she was patient with us and very knowledgeable of the various models and options, while Jeff Ellis worked wonders with the financing. Tim jumped in and was very helpful in selecting some accessories and provided knowledge for me to install some of those accessories. While Di over in the clothing area was very helpful to my wife with some new clothing to go with the purchase. A great experiance in dealing with the staff at Woodstock and will definately continue to recommend them. Please pass onto your staff a job well done!!" Joseph , Spring Grove, IL 5 Star Overall Rating 4/8/13 "The service that I received from Shelley Aguiniga is by far they best I have ever experienced. I wasn't even shopping for a bike at the Rosemont bike show, but Shelley's true personality made a lasting impression on me. After seeing the CVO in Colorado Springs, CO, I decided to pass on a model there and give Shelley my business at Woodstock, solely because I knew without a doubt that I would be treated like a valuable customer and I was right. Shelley spent alot of time looking for my rare bike and she got it for me. A true professional. My experience at WS-HD was the best I have ever experienced in all of my previous car and bike purchases. I don't plan on buying another bike outside of Woodstock HD, just because of Shelley and your "class act" operation. WS-HD is now my home for all my future bikes. 100% Thank you, WS-HD! Tony Menchaca, CEO The Socialites Network of Chicago www.socialitesnetwork.com" Alvaro , Chicago, IL 5 Star Overall Rating 4/8/13 "My name is Steve Heike and I purchased a 2013 Heritage Softail Classic from Woodstock H-D in December of 2012. I have been riding for 22 years, and have wanted my first Harley for many years now. When I saw this morotrcycle last Fall I knew it was time to write this off my bucket list. I shopped around and a friend of mine who is a fireman with the St. Charles Fire Dept. referred me to Charlie the sales mgr. here. He told me Charlie would get me the best deal, period. I'm a policeman in St. Charles and shopped around at a couple other dealers including ours here at Fox River H-D. Let me tell all of you that I saved Woodstock for last cause I knew they would give me the best deal! I walked in and introduced myself to Charlie who was very welcoming. He introduced me to salesman Gene Lambert who also was very welcoming and made me feel at home here. I told them what I was looking for and what I wanted on my bike. Since this was my first Harley I spent a lot on accessories cause I wanted her the way I always dreamed of! Gene and Charlie blew everyone else away with a great deal!! They were a tremendous amount less than Fox River out the door!! Jeff in financing also was able to get me phenominal financing of just 1.75% for 5 years with 5 grand down due to having awesome credit!! That sealed the deal and I owned my first Harley!! I was so excited!! Let me tell all of you that they treated me fantastic here!! Everyone made me feel like I was part of the family and not one acted like a typical salesman or fed me any bs. Tim in parts and the men in back took care of ordering and installing all the parts I wanted, and she looks like a million bucks!! Now I just have to wait all Winter to pick up my ride come Spring! Let me tell you though, if you're looking to buy a motorcycle anywhere, this is the place to get it from. They're 40 miles from my home and it was worth it because they saved me thousands of my own dollars with this deal!! If you want to ask me about it have Gene give you my number and I'll be happy to talk to you!! Thanks Gene, Charlie, Jeff, and everyone else!! " Stephen , West Chicago, IL 5 Star Overall Rating 4/8/13 "Gene Lambert was extremely helpfull and a joy to work with on the purchase of my first Harley Davidson." Earl , Algonquin, IL 5 Star Overall Rating 4/8/13 "Gene Lambert and Tim Yarbro were excellent. I strongly encourage anyone interested in buying a bike, trading in, or adding accessories to use these guys! Compared to other dealerships, I have so far found the team at Woodstock to be the best." Anonymous , Barrington, IL 5 Star Overall Rating 4/8/13 "I can't say enough about WHD! Gene was my salesman and from the very start when I walked in the door it seemed as if I had known him my whole life. He has been the most honest and trustworthy salesman that I have ever had the privilege of dealing with. Having excellent communication skills is essential in this business and he has it! He was able to answer all of my questions and went way out of his way to make this happen for me, which is something that I will never forget. Charlie, Nick and everyone in the finance department are outstanding to work with! I know that I can always depend on Gene and entire WHD team." Andy , DeKalb, IL 5 Star Overall Rating 4/8/13 "I Rode metrics for almost 30 years after owning an AMF but had always liked how harley was active in the community, so i decided to try again. I have to say the sales staff was first class (Shelley)same with parts service,rentals and clothing all fantastic oh yeh the 2011 Heritage Classic that i brought new in August of 2011, 18,000 miles later is great love the bike I cant express in how happy i am to be back in the harley family. To Doug and the rest of the staff THANK YOU" doug , carpentersville, IL 5 Star Overall Rating 4/8/13 " My bike has been so taken care of since I walked in 6 years ago!! I am always treated like family and I hope that NEVER changes!! I am sure everyone is looking forward to the spring to get out of the house, I have to wait awhile! But as I do I know my bike is being treated with love and hopefully when its done will go in the window (TIM) until I get home!! Warm wishes from the "Stan" SFC Andrew Willsie " Andrew , Afganistan, AE 5 Star Overall Rating 4/8/13 "Although I did not purchase a new bike [I purchased a used bike] everyone at the dealership was a class act. John Bauer and Gene Lambert in Sales, Nick & Charlie in Fianance and the women in apparel could not have been more helpful, courteous and friendly. They really do welcome you into the Harley "family" with open arms. I will highly recommend Woodstock Harley-Davidson to all my friends and relatives. Thank You for a wonderful buying experience. Bob & Jane McDaniel Plainfield, IL" Robert , Plainfield, IL 5 Star Overall Rating 4/8/13 "I haven't bought my Harley yet. But I've been back, and back and talked, and talked. Kimberley's - at sister dealership McHenry HD - and Shelley's - at Woodstock HD - thoughtful attention and patient assistance has not ceased. This is a (these are) terrific dealership(s), in all respects. Shop here. You will be pleased." Jim , Twin Lakes, WI 5 Star Overall Rating 4/8/13 "I came out from Chicago, after 4 disappointing stops at 4 other more local dealers. WHAT a difference! Woodstock Harley is the BEST! Well worth the drive. From my sales guy Ralph, to the nice gals over in the Merchandise area, Parts, Finance, the Service/Mechanic ALL just so friendly, so helpful and very Professional. If you're looking for a Bike, THIS is the place to buy!" Randy , Chicago, IL 5 Star Overall Rating 4/8/13 "From Shelly all the way to Service it was a great experience. The Service dept. is great, and friendly. Keep up the good work. Love You Guys......" Mike , Elgin, IL 5 Star Overall Rating 4/8/13 "OMG Shelley is the best sales person LOVE HER!!! Everyone there made me feel welcomed and relaxed. I bought a 2008 Softail Heritage a month and a half ago it is totally awesome, the pipes are loud! Craig, Tony, Reg, Brittany and the entire training team were/are awesome. The class taught me a lot and I used the swerve tactic just this past Saturday, it saved me from serious injury, thank you!" James , Harvard, IL 5 Star Overall Rating 4/8/13 "I bought a 2011 883L sportster about a month ago. I can't say enough good things about my sales guy Ox. He worked with me on many occasions as I shopped and went through the motorcycle training course there. Ox helped me find a bike that fit me and I was comfortable on. He could have steered me to a bigger bike but knew that I wasnt ready for that. He answered questions and helped get me out on the road. He is a great assest to Woodstock HD." Sue , McHenry, IL 5 Star Overall Rating 4/8/13 "What an awesome experience it has been becoming a Harley-Davidson owner through Woodstock HD! From the Rider Training Program to the sales staff, service and motor clothes, it is so obvious you all love what you do. I look forward to many new adventures! To Lee, Shelley, Doug, Jeff, Frank, Craig, Tony, Sam, Julia, Cassie, Kathy and so many others, thank you for changing my life!" Shelley , Lindenhurst, IL 5 Star Overall Rating 4/8/13 "Gene Lambert was a pleasure to deal with and I will recommend my friends work with him when they are looking for a new bike. Nick, Charlie, and the rest of the gang involved were great! It's nice to have a smile on your face a few days later and knowing that someone has your back at the dealership. I have been in the Cancer treatment business all my life and it's all about building trust and relationships . You guys are doing a great job building lasting relationships. Thanks again, Barry " Barry , Johnsburg, IL 5 Star Overall Rating 4/8/13 "my experience was absolutely awsome. me and my wife went in there to buy a 2011 ultra limited and left with it. i filled out all the info online saturday at about 2 pm. i got a call at 3 pm. and was approved for the exact bike i looked at. i could not make it there by 4 pm. so i went 65 miles on a sunday and talked to GENE LAMBERT. he was an absolute laugh riot . we talked for hours and left there like we were life long friends. i think he will be. THANKS TO ALL. BUT MOSTLY GENE!" jim , leland, IL 5 Star Overall Rating 4/8/13 "Gene Lambert was my salesman at Wood Stock Harley (WSH). He is extremely professional and knowledgeable and matched me up with the perfect bike..........I have had many enjoyable hours on my Harley this Summer and am a WSH customer for life. Thank you Gene and WSH......... Ed Lopinski" Ed , Cary, IL 5 Star Overall Rating 4/8/13 "Got a great deal and had an exceptional sales experience with Gene Lambert. His forthright sales approach and overall product knowledge were key factors in my decision to purchase my 2012 Classic from Woodstock Harley. " Clayton , sycamore, IL 5 Star Overall Rating 4/8/13 "We just bought a 2012 Ultra Classic. We went for a ride just to look but Shelley changed our minds after bending over backwards to make sure we were satisfied in every way. Shelley, we want to thank you for all that you did Wed. to make sure that we were happy with our new Ultra. We have been to many dealerships in the past few months, but none treated us like Woodstock. Also we would like to thank the rest of the staff that helped us, the people in the service department, clothing, financing. To us it seemed like everyone wanted to make our experience good. " Gary Alice , Roscoe, IL 5 Star Overall Rating 4/8/13 "THE WIFE AND I HAD A GREAT EXPERIENCE WITH ALL THE STAFF AT WOODSTOCK THE KNOWLEDGE MY WIFE AND I GAINED WAS VERY HELPFUL OX WAS EXCELLENT SALESPERSON ALONG WTH THE GEN MANAGER THANK YOU BILL AN TAMMI HALL" W T , ROCKFORD, IL 5 Star Overall Rating 4/8/13 "I purchased my 2012 Switchback late last year from Woodstock... the entire experience has been awesome! With the help and expertise of Performance Specialist Tim Yarbro, I recently upgraded the bike with a Stage 4 kIt, also got the turn signal running light kit, and nice new passenger footboards... they went above and beyond the call with several suggestions for improvements in several parts that further improved the Stage 4 kit! Dustin the mechanic who did the engine work was extremely knowledgeable, meticulous and thorough... he even performed a special pre-engine break in procedure before it was Dyno tuned to perfection! The service department was even able to locate a part from another dealer that was backordered so I could get the bike back sooner! I can't say more about their expert staff and incredibly personal hands on service! The best dealership in the Midwest and probably in the Nation! Top notch! Bill" Bill , ELGIN, IL 5 Star Overall Rating 4/8/13 "Gene Lambert very helful throughout the process." Anonymous , spring grove, IL 5 Star Overall Rating 4/8/13 "Yes I've always known about Woodstock Harley. But it took until this year to find the right time for me to beable to buy the exact bike I wanted. Fortunetly for all of us it was at what I've always considered My Favorite Dealership. Gene happened to be standing in the right place at the right time. He had all the answers that I wanted to hear. But, most of all I was ready to buy. I was an easy sell bacause I was in abuying mood. And when you have a salesman knows what answers that I needed to hear everything fell into place. I guess that it was fate. Gene was at the exact spot of the store he needed to be when I was in the store. Then all he had to do was point me to the right people at the proper time and the rest became history. Now I'm livin the dream 2 Harleys and 2 Jeeps " TOBY , QUINCY, MI 5 Star Overall Rating 4/8/13 "starting with gene lambert in sales, to financing, service, and everyone else, there just are'nt enough stars! thank you all , especialy gene for his time and effort in making my purchase simple. " charles , antioch, IL 5 Star Overall Rating 4/8/13 "PLEASE FORWARD TO COMPANY OWERS! Dear Sirs, On July 6, while trying to avoid 2 dogs, I Iaid my 91 Springer Softtail down. While I suffered some minor road rash, my bike suffered what appeared to be minor damage. With the springer front end, I wanted to be sure there was no serious damage. I contacted your dealership and had the bike brought in. Initially the insurance adjuster totalled the bike. I could not believe there was that much damage. When I learned that the adjuster had not really looked at the bike, I requested your people check it out. End result was repairs were made restoring it to great condition for $2000.00. Over the past month, I have spoke with Steve Gold several times regarding repairs. I wanted to let you all know what a valuable employee you have in Steve. He made a couple of suggestions that saved time and money as well as adviseding me of some work that will be done over the winter. I live in Wisconsin about 15 miles from Janesville, if you get my meaning, but I will always continue to come to you for service and when the time comes for another bike you will be my first stop, Feel free to post this e-mail on your board of VERY satisfied customers. I would also request that a copy of this e-mail be placed in Steve's personel file if you maintain one for referrence when doing employee evaluations. Thanks again. Sincerely, Henry Johnson Sharon, WI" Henry , Sharon, WI 5 Star Overall Rating 4/8/13 "To any and all. This is serious ..pay attention..... This is by far the TBDHDITL... The best damn Harley dealer in the land. I can't say enough... They listen...they are genuine when saying they will take care of you and resolve any service issue you have with your bike. To Doug, Tony, Billie, Garret and Nick and the entire team, THANK YOU for taking care of my issues that other Chicago area dealers could not. You are a first class customer satisfaction focused team. Woodstock HD has earned my respect and has a new customer for life. They cared about me not just my $$. If you don't go to Woodstock HD for any reason you shoul shave your head examined." Patrick , Palatine, IL 5 Star Overall Rating 4/8/13 "i want to say to anyone looking to buy a harley there isnt a better place to deal with, ive bought two now from here and cannot say what a great job they do. ibrought my bike in for a miss and forgot to bring my tuner with the bike so they were going to have a personall employe take me and my wife home to get the tuner so i went up to doug the owner and ask if i could borrow a car because i didnt want to take his worker from his job and doug walked me out to the bike he was riding gave me the key and told me to take it and keep it till my bike would be ready but came back with my wifes car and gave doug his bike back.if that aint service i dont know what is thanks doug " Anonymous , hoffman estates, IL 5 Star Overall Rating 4/8/13 "Gene and the staff at Woodstock Harley were fabulous!! I drove 10 hrs from Nashville TN because they treated me right over the phone with the sale of my bike, so I knew in person I would have a wonderful experience and I was right. I would highly recommend this dealership over anyone else! I will be back for future purchases no matter how many dealerships are closer to me." Lou Anne , Nashville, TN 5 Star Overall Rating 4/8/13 "This is one of the most professional run establishments that I have been to personally. I had the best customer service from every person I came in contact with. I've been to a few different Harley shops and they wouldn't even give me the time of day being that I am only 21 years of age. At Woodstock Harley they worked for me and MADE IT HAPPEN! Dan Jones is the best salesman I have ever dealt with, he is also complimented by a great finance guy Nick Ludford! Great Work Guys! I can't wait for my next purchase!!" Codi , Roscoe, IL 5 Star Overall Rating 4/8/13 "After more than 50 years of motorcycle riding I have purchased my first Harley Davidson motorcycle. I have rode many manufactures,sizes,and models and have rode in 48 of our great states. I got married on a bike trip. I have met many riders and a lot of dealerships over the years. In my latest search for a new bike that would fit for my wife and myself I visited 5 different dealers (2 Honda and 3 Harley davidson). A friend mentioned said he had purchased @ Woodstock H-D and accompanied me there. What a pleasant surprise! A dealership that wants to sell bikes and steps up and does what it takes to get the job done from the ownership,sales,parts,service,and other personel we were in contact with. Everybody was polite and tried to do what ever it took to see that their customer was happy. Excellent job Woodstock H-D; keep it up." Anonymous , Roscoe, IL 5 Star Overall Rating 4/8/13 "This was my first motorcycle buying experience and it could not have been better. Shelly was great to work with, Tim helped me with chrome/accessories and Nick in Finance got me the deal I wanted with financing. Ashley in Clothing also made sure I was happy with my helmet and leather selections. Woodstock HD was recommended to me by 2 people...I'm very glad I took their advice. I've even made multiple trips back this week for more accessories. Thanks! I'm now a lifelong customer!" Jason , Fox River Grove, IL 5 Star Overall Rating 4/8/13 "This was my first motorcycle buying experience and it could not have been better. Shelly was great to work with, Tim helped me with chrome/accessories and Nick in Finance got me the deal I wanted with financing. Ashley in Clothing also made sure I was happy with my helmet and leather selections. Woodstock HD was recommended to me by 2 people...I'm very glad I took their advice. I've even made multiple trips back this week for more accessories. Thanks! I'm now a lifelong customer!" Jason , Fox River Grove, IL 5 Star Overall Rating 4/8/13 "We bought a 2010 Ultra Classic Electric Gluide. the sales men and the whole operations were very nice. the customer service was very kind. From the Beginning of the sale to the end of the sale it was very well done. They go out of there way to make your Purches Comfortable and well done. They Explaine everything to you from the bike to the Insurance Programs. I would refer anyone to go there o wait I already did that and they bought a bike!! Good Dealership !!" Guy , Elkhorn, WI 5 Star Overall Rating 4/8/13 "This was my second bike purchase from woodstock. I've not found a better dealer anywhere. Gene Lambert was my salesperson and has earned my respect and any future business. His honesty helped me to make the right decisions in the buying process." Dan , hampshire, IL 5 Star Overall Rating 4/8/13 "I just completed the Harley training coarse for begginers. I have to say that it was the best investment that could have made. The instructors are AWESOME and they do not give up on any of the students. I never road a motorcycle before but now I feel that I can do it with practice and time. There was a range aide, JC, who was absolutely awesome. I was having difficulty doing the figure 8 and he spent at least 30 minutes working with me one on one. When I wanted to give up he wouldn't let me. I was finally able to complete this task and was able to do it 7 times in a row with out stopping. I also learned that I can be so tense on the bike and let it come to me. I will be recommending this class to everyone that I come in contact with. When it comes time for me to buy my first Harley I know where I am going to get it! Thanks again for everything that you do for us beginner riders. Michael O'Shea McHenry, Il" Michael , McHenry, IL 5 Star Overall Rating 4/8/13 "Woodstock Harley, you're the best. I just finished your 5-day Intermediate Riding Class and all I can say is wow. After taking your Basic class last summer, I wasn't sure what to expect. Talk about taking riding to the next level! Reg, Mark and the gang did a fantastic job of taking a mixed group of "riders" and teaching us the survival skills needed to confidently experience motorcycle riding. Everyone should take this class. It's the best bike investment you'll ever make. I can't forget to mention Doug, John, Tim and the rest of the Woodstock team. Without question, you are the best. Thanks for making me feel like "one of the family" every time I stop into the dealership. After all, there IS no place like home." Scott , Arlington Heights, IL 5 Star Overall Rating 4/8/13 "After four rice burners and a BSA, it was time for me to get my Harley. I was told by friends that Woodstock Harley Davidson was the best place to go. The added fact that Doug Jackson, who I have known for years and whos reputation with motorcycles is well known was another reason I went there. My first time in was to ask questions and learn about Harleys. That was a great experience and I quickly learned that there was no reason to look at any other dealer. When it was time to buy, my sales person was very helpful, friendly and made the whole process a great experience. The care and respect did not end with my purchase. I have been back several times for parts, clothing and service and they are all the best. The service department can not be beat, the mechanics are the best, the parts guys really know their stuff and the girls working in the apparel department friendly, know there products and are very helpful. And if you do have a problem with you bike, they listen to you and work with you to make things right. They do the right things to prove that customer service is what they are all about. A great group of people who set the standard for Harley Davidson dealers. Thanks Doug, Steve, Tony, Ox and all the rest, you are the greatest. " Wayne , Twin Lakes, WI 5 Star Overall Rating 4/8/13 "we searched many sites for our first Harley. out of all the dealer sites we checked out Woodstock Harley was the only one that contacted us back...specifically Gene L. ...from out first conversation via telephone, our first in person discussions on what we was looking for, all the way to our purchase...Gene was very friendly, professional, and knowledgeable with a sincere concern of our needs. we loved the one on one genuine personable concern he gave to us from day one! we will not ever buy from anyone or anyplace else, Gene your the best!!!! thank you for all you (and your "team" ) done for us. having a blast on our '04 Electra Classic:) " Chuck M , Rochelle, IL 5 Star Overall Rating 4/8/13 "I had a great experience, Gene Lambert and assistant name John and Gene's wife all made everything possible. Gene's wife sorry I don't remember her name, was great at finding me a bright orange shirt. John helped me answering questions while Gene was helping get the trade of my shovelhead secured. I would buy there again.Big place with plenty of bikes" David , new lenox, IL 5 Star Overall Rating 4/8/13 "Gene Lambert was very kind and friendly, also gave us a lot of information. We bought a Trike and love it. Thank you to the Woodstock Harley group. " James , Hampshire, IL 5 Star Overall Rating 4/8/13 "Had an excellent experience, with Gene Lambert. He was very professional, knowledgable and understanding. No pressure and honest. This is my second bike through Woodstock and will definitely return again, if I decide to purchase another." Lanny , Rockton, IL 5 Star Overall Rating 4/8/13 "Gene Lambert is more than a Sales Consultant. His effort, enthusiasm and friendliness are way above the normal person. He is an asset to your company. It really shows that he loves what he does! Thank you Gene" Heide , Rockford, IL 5 Star Overall Rating 4/8/13 "everybody at your dealership was nice and very helpful. gene lambert was the best salesmen i have ever bought from he answered all my questions and explained everything to me i will tell anyone i know looking for a bike to go to woodstock and see gene lambert " thomas , lakemoor, IL 5 Star Overall Rating 4/8/13 "I worked with Gene Lambert and from the first time we met it was a positive experience. He was very attentive to my needs and really made me feel like I was number 1. If your looking for a professional team of people, Woodstock Harley is where you need to go!" Bruce , Machesney Park, IL 5 Star Overall Rating 4/8/13 "Garret in the service dept is the best I have delt with ever. He made my concerns his. He got the work completed properly and timely. While in the store, Tim set me up with the saddlebags I had wanted for years. He had a 98 dyna wg and knew exactly what I would want for my 97. I received a followup call from the dealership to check my satisfaction. I could not be more pleased. Beyond these fellows all of the employees are upbeat and interested in meeting your needs. thanks joe moore" Anonymous , sugar grove, IL 5 Star Overall Rating 4/8/13 "My sales guy was Gene Lambert. I was very happy with dealing with him. Gene didnt push me at all he gave me my space to figure out what I wanted to buy. I went in there to buy one bike and walked out of there with a different one witch I absolutly love!! Gene helped me understand everything that I needed to know to make my dicition on a new bike. They gave me a great deal on the new bike and a great price on my trade in. Everone that I dealt with there were absolutly great to deal with and just great people in general. I have been to many many Harley dealers and Woodstock Harley is the absolute best one I have been to. Thanks Gene and everyone that I dealt with. " Kevin , Machesney Park, IL 5 Star Overall Rating 4/8/13 "I cannot say enough about the quality of service we received from everyone at Woodstock Harley. Gene L. was so patient and answered all my questions. He always emailed or called me right back. He made buying my first Harley a wonderful experience. Nick in finance was fantastic. No BS, straight up great guy! Even the ladies in motorclothes went out of their way to help. The gentleman who delivered my bike (sorry forgot the name) was wonderful as well! What a fantastic job he has, everyone is happy to see that trailer pull down their street!! I could not have asked for more! Thank you to everyone!" Jennifer , Downers Grove, IL 5 Star Overall Rating 4/8/13 "Just wanted to say thanks to one of your salemans. Last year we stopped and talked to one of your friendly salesman who talked me into buying a Road Glide. Purchased a 2010 Road Glide and would never drive anything else. Thank You to your sales staff for pointing in the right direction. We always make it a point to stop and see you guys when we can, Your Great Dealership!!!!!!" John , New Lenox, IL 5 Star Overall Rating 4/8/13 "Gene worked great with me on offering a super deal!" Sammie , Streamwood, IL 5 Star Overall Rating 4/8/13 "Great Experience. Very helpful staff." Richard , Marengo, IL 5 Star Overall Rating 4/8/13 "OX, you are the man! I extend my thanks to the rest of the guys and gals in making the purchase of my first HD experience the best. Cheers!" Neil , Huntley, IL 5 Star Overall Rating 4/8/13 "I was looking for a bike and a friend told me about Woodstock Harley and that they had just a gigantic selection of new and used bikes. This was gonna be my first Harley purchase so I went to their website to get a glance at their used bikes and saw a couple nice Sportsters for sale in the price range I wanted. So I hit the request info button for them and didn't expect to hear anything further. To my surprise, Lee one of their salesman called me the very next day about them and set up a time that Friday to see them. When I got there I was greeted by Lee and was shown around and got to see these beautiful machines. The bike I was interested in was even more beautiful in person than the pic I saw online. I knew it was the bike for me. He brought the bike outside to let me take it for a test ride and explained in detail how the bike operated. As soon as he started it I was in love. Sounded just awesome and rode just as well. If you haven't ridden a Harley get there and test drive one you will be hooked. I owned a few rice burners and a Honda shadow and they don't even compare. When I got back I told him it was sold and we went and sat down to go over the financing and service plans for the bike which he was very thorough with and explained my options. As short cup of coffee later I was greeted by Jeff their finance guy that made things quick and easy. And now I am a very proud Harley Davidson owner. Thank you Lee and Jeff. Will absolutely come back!!!!" Mark , Kirkland, IL 5 Star Overall Rating 4/8/13 "Gene was/is sooo helpful and knows his stuff. I am glad i made the decision to come to Woodstock Harley to look at buying a bike. I ended up purchasing a motorcycle due to the fact of how helpful and Knowledgeable Gene is and how he made sure the bike was a good fit for me. I would definitely refer a friend to this dealership!" Stephen , Carol Stream, IL 5 Star Overall Rating 4/8/13 "Gene was great and very helpful. Thank you Woodstock Harley and especially Gene." Gus , Bolingbrook, IL 5 Star Overall Rating 4/8/13 "Gene did a great job keep up the good work" Steven , Arlington Heights, IL 5 Star Overall Rating 4/8/13 "Very happy with the purchase of my 2008 Heritage Softail. My young age has gotten me ignored and less then satisfying experiences with other dealers. The sales and finance guys were kept after hours for my purchase but didn't mind and were very flexible. I had no intentions of upgrading my bike upon my arrival but did and very happy." Brandon , Lake Geneva, WI 5 Star Overall Rating 4/8/13 "I bought my 2012 Ultra Classic from Gene Lambert. He was amazing! Greeted me as soon as i walked in and made sure i was pointed at the right direction the whole time. He never tried to push on the sale hard just helped me with my selection. Very friendly and will not hesitate to take my friends to buy from him. This is defintely the best sales person i have dealt with in 3 dealership(Yukes, Lakeshore and Woodstock). Keep up the good work Gene and will do business again for sure." DEXTER , GREAT LAKES, IL 5 Star Overall Rating 4/8/13 "We would just like to say that our sales guy...GENE LAMBERT was AWESOME!!! He was friendly, personable, and had a great personality! He made sure things were taken care of for us and that we were happy with the purchase of our 2012 streetglide. We had a minor mishap with a few things in the process of finalizing everything, but Gene went the extra mile for us to make sure the situation was rectified and that we were satisfied with the results....and we were. So if you read this and are looking into buying a bike, go to Woodstock Harley and ask for GENE LAMBERT! He may be a salesman @ first, but when all is said and done...you walk out with a new bike and a new friend!!! THANK YOU SOOO MUCH GENE!!! You Rock!!! Mike and Amy Welch" Mike and Amy , Darien, WI 5 Star Overall Rating 4/8/13 "Our salesman was Gene Lambert. He was very kind and friendly,very informitive.Very good experience." Mavis , Morris, IL 5 Star Overall Rating 4/8/13 "I went into WSHD, looking for an Electra Glide in cool blue/black. I was approached by Gene, who asked if I was being helped, or if I was looking for something in particular to which he would direct me. I guess the deer in the headlights look gave me away... To make a short story long, Gene and I discussed what I was looking for and when he told me he had the colors I was looking for in a used 2011, I asked if I could order it new but unfortunately, those were last years colors. Gene and I took a walk to the barn just in case there was a new '11 looking for a home. As we talked, Gene asked what I did for a living. When I told him I was a police officer, he looked me in the eye, put his hand out to shake mine, and said "Thank you for your service". That did it for me. I would buy a bike from nobody else because of that simple acknowledgement from him. It wasn't b.s. to make a sale, it was genuine respect. We didn't find what I was looking for, but I spied a 2012 FLHTK tucked in on the showroom floor that was just gorgeous. Gene and I sat down and by the time we were done, I felt I got a deal nobody else could touch (and I was right) so I put down a deposit to hold it until I could return with the rest of the money. Every time I speak to Gene, it's like talking to someone I've known for years. Woodstock HD has a talent in Gene's ability to guide a customer into the bike they want to be on, NOT overselling someone to make a buck. A little respect goes a long way. My new FLHTK gets delivered tomorrow. Thanks Gene!" Anonymous , Fox River Grove, IL 5 Star Overall Rating 4/8/13 "Excellent all around experience. Well worth the 3 hour drive. " andrew , dunlap, IL 5 Star Overall Rating 4/8/13 "I have never been to a better dealership in or out of state as great as woodstock is.From parts to sales and service the people are awesome . From Doug on down the line everyone treats you like family.I will never go to any other dealership as long as Doug and his crew are there at woodstock." Terry , Waukegan, IL 5 Star Overall Rating 4/8/13 "I just took delivery of my new Ultra Classic. The entire purchase experience was truely a great one. Many places talk about customer service but few actually "walk the walk". A very special thank you to Charlie, Doug, Jeff, Tim, Garrett,Nick, Tony and Steve for your help and professionalism. Even though I am an hour away, I will be back. It will be my pleasure to recommend your dealership to anyone interested in purchasing a motorcycle. " Bob , West Chicao, IL 5 Star Overall Rating 4/8/13 "im buying some parts for my bike along with a 5k service... Tim (and Steve) are great. they answered all my questions carefully and honestly. they picked up my bike today and gave me a call to say they started working on it! great people to work with... i will comment again after i get my bike back...! and thanks to Dave- did a great job getting my bike into the trailer.! thanks to you all... Wes" wes , algonquin, IL 5 Star Overall Rating 4/8/13 "I walked into Woodstock HD with no intention of ever owning a Harley. This is the most professional motorcycle dealership I have ever encountered in 30 years of riding. My salesperson Kathleen was genuinely concerned about my needs and did an awesome job of matching me to the right bike. The managers went out of their way to craft the perfect deal and each and every person on staff that I was introduced to was nothing short of amazing. The word "Professional" is an understatement. This is the only dealership I will ever work with and the only one I will recommend to my friends. They do business the right way. And yes.... I am now the proud owner of an HD" Tony , Capron, IL 5 Star Overall Rating 4/8/13 "I was a "gonna be" for a long time. Woodstock made it real. Great deal, with great service and custom work. Highly recommend them to all my friends. " Frank , Antioch, IL 5 Star Overall Rating 4/8/13 "64 yrs old owned bikes since19 years old. purchased used road king, this is my first HD.i always had rice burners , i feel i entered a new family and a great bike. the dealership was great to me." joseph , hampshire, IL 5 Star Overall Rating 4/8/13 "After 5 years of saying I wanted to learn to ride, I finally completed one of those weekend warrior Learn to RIde classes and earned my License. I always new I wanted a Harley, but I shopped around to get an idea of the prices on different types of bikes. After experiencing less than enthusiastic service, (I guess I did not look serious), I stopped in to Woodstock Harley and immediatley felt overwhelmed by the selection. Fortunately I met Dan Jones, and he took me through the basics; showed me the service operation there; gave me the grand tour and showed extreme professionalism, patience and enthusiasm as he educated me on what was to be the 3rd largest purchase I have ever made. I don't mind spending the money on quality, service, professionalism and appreciation for my business which is exactly what I found at Woodstock Harley from Dan and the whole team. Jeff helped me through the financing options and additional services with a definite "How can I help this guy" attitude as opposed to the "how can I get more money from this guy" approach I usually experience with this sort of purchase. I ended up with a 2010 FLHX Street Glide which I absolutely love. There is no buyer's remorse because I felt I received top notch advise from Dan without the pressure and with excellent follow up after my visits and I have a high comfort level with the complete team at Woodstock Harley. Confidence in the product and confidence in the service make me glad I came to Woodstock Harley to buy the bike I wanted, Thanks to the whole team and I recommend them to anyone even remotely thinking about buying a bike. Your purchased will be an informed and appreciated one! Bart Lowery" Bart , Lake in the Hills, IL 5 Star Overall Rating 4/8/13 "well ive been riding metric bikes since i was 13 and till reciently riding a harley was only a dream becouse of reliabilty issues. but in last 5 years harley has come to terms with technoligy and has become reliable enough to earn my respect so i did what i only dreamed about a bought a 2011 flhtk and Dan there at woodstock harley said if i rode there i would ride home on a harley well at 30 degrees i rode there and am happy i did i will be back there in the summer on my new ride thanks so much for making a dream come true" Lyman , beach park, IL 5 Star Overall Rating 4/8/13 "Dan Jones did a great job! And the rest of the staff at WHD made it a fun and easy experience to purchase my 2012 Heritage Softail. Great bike and a great dealership. Now to make the payments .... and ride!" Mark , McHenry, IL 5 Star Overall Rating 4/8/13 "Doug, Mike in sales and Moon are the best. What an awesome shop!" michael , marengo, IL 5 Star Overall Rating 4/8/13 "I have always wanted to ride so I did what alot of people do, went to the community college 2 1/2 day training. They crammed so much into such little time, you hardly had time to breathe much less practice anything that they "tried" to teach you. Plus I was told if you drop the bike your done. They did not make me feel like I had the skills, much less the confidence to ride. Then a friend told me about Woodstock Harley Rider Program. I signed up and went through the 5 days of training. Talk about eye opening! The instructors give you one on one attention, you have time to pratice and if you drop the bike, its a learning experience not a cause to be dropped from the class. In fact thats the first thing they teach you is how to pick up a bike. I learned cornering, U turns, weaving, figure eights, off set weaving and obstacle swerve. I learned how to ride on grass, potholes, gravel and even rode over a 4 x 4 board! This course has made me a confident, safe rider, and not to mention I have riding skills that most riders learn with years of riding! The riders course is worth every penny if not more!Thanks so much to Woodstock HD and my instructors for a great experience!" Jeanne , Silver Lake, WI 5 Star Overall Rating 4/8/13 "Awesome Dealership! I have used the service organization, the parts organization and have purchased plenty of apparel. If you want to get connected with a dealership that will treat you like family and go out of their way to make sure you are informed about all of the things going on and you want to connect with Woodstock Harley Davidson. I ride from South Elgin to do business at WSHD because of the service I receive, the fact they call me to let me know when something exciting is going on, and a lot folks call me by name. I could drive three miles to my nearest dealership in St. Charles but chose to drive 20 miles north because I like to shop where I am appreciated" Anonymous , South Elgin, IL 5 Star Overall Rating 4/8/13 "Thank you for the dealership that you are! As you know my friends and I come from the city to do business at our "cheers"! We really want to thank you for hosting the "No Boys" ride event for us! 85 bikes.. not bad! Also, I wanted to thank you for calling prior to the events you have at the dealership!!!!!!! If it wasn't for your EXTREMELY friendly calls I would forget half my head and half the events :). Thank you again and please keep them coming :)" Julie , Itasca, IL 5 Star Overall Rating 4/8/13 "I have not purchased a motorcycle from Woodstock Harley, but had a better than average experience... A group of co-workers and I ride as often as possible. Unfortunately, our professional and personal lives tend to make scheduling rides together very difficult. This past Sunday (8/21/11), we were all available for the AAIM charity ride that started and ended at Woodstock Harley. As we arrived to the event at 9 am, one of our group had a flat rear tire on his Honda. The service department was willing to replace the tire, but did not have the correct size in stock. We thought our day of riding was ruined. The Sales Manager came up with a solution. He allowed my co-worker the use of one of his demo Harleys (FREE of charge) until the rear tire could be replaced. What other dealership would allow someone to take a demo bike to allow us to have a great day! I also enjoyed it enough to consider the bike as a purchase! What a concept!" Anonymous , Plainfield, IL 5 Star Overall Rating 4/8/13 "I personally visited Woodstock Harley Davidson at least 5 times in the past looking for Motor Clothes, and accessories for my 1996 1200C Sportie. Every visit I made was a pleasure. Loved to look at the new models on the floor. Talking with the employees there was a always a pleasure. At that time I would never have dreamed that I would buying a new 2012 HD Hereitage Softail Classic. Well, almost two years ago, I got married to the woman of my dreams. We are both engineers and liked to do the same things together. Then I found out that she liked Motorcycling. Well, that did it. Soon we were thinking of upgrading from the small Sportie to something that was more comfortable for the passenger. We visited several local Harley dealers and they just didn't hit it for us. I told the wife that we should go and visit Woodstock HD. Well, that it! We were treated in the best of ways. All the employees that my wife and I had contact with were friendly and very professional. "Lumpy" was the greatest salesman I have ever delt with. He helped us with all the questions we could shoot at him, he came up with the answers. Tim Y provided the best in Fit and comfort for our new HD. We never thought we would be the proud owners of the 2012 Softail. The first time I rode the bike, we both fell in love with the way it rode. Smooth, comfortable and fast when I needed it. But the best thing that came out of all this was having new friends. The Woodstock HD family Thanks people for the best experience we ever had and will continue to have in days ahead. Oh, Did I forget, Doug? What a nice guy and a true professional! Again, Thanks Woodstock HD Family !" Ron , Grayslake, IL 5 Star Overall Rating 4/8/13 "Just purchased "2012 Night Rod Special. Mike(Lumpy) and Doug(GM) worked very hard to bring this deal together and both treated me with the utmost courtesy and respect. Mike even helped me unload trade ins and load new bike in trailer. These guys are the best and can be trusted to support the customer and their needs. I heartily recommend that anyone looking for a bike visits Woodstock and can be comfortable in the knowledge that they are dealing with honest, trustworthy, reliable people who are true professionals. After all, I travel 3 hours to have my bike serviced at Woodstock and make my purchases... Need I say more! Thanks Mike and Doug, you guys ROCK." Ted , Sherman, IL 5 Star Overall Rating 4/8/13 "It's hard to imagine that just a few weeks ago I had never even sat on a Harley much less ridden one. Thanks to the team at Woodstock Harley Davidson, today I have my Class M license and are the proud owner of a terrific Chopper Blue Road Glide. After walking into the showroom several weeks ago and in awe of the inventory alone, John Bauer took the time to answer my battery of questions and suggested the Riding Classes that were offered. Though I live a good 45 minutes from the dealership, I didn't hesitate to enroll in the next available class. It was one of the best investments that I've ever made. After completing the intensive 5-day class, I can honestly say that I could never have imagined the skills that I would develop in such a short time. After some practice, doing an 18' u-turn on a Road King is second nature and a tight figure 8 is just as easy. Whether you're an experienced rider or a beginner like me, the control you learn and habits you develop are worth 10 times the price of the class. Thank you John. It all started with you. I can't end out thanking the instructors: Tim, Jeff, Robert, Roger and the rest were absolutely the best. I'll see you in spring for the Intermediate Class. In summary, at 50+ years old, this has been one of the best overall experiences in my life. Anyone out there riding should take this course and everyone looking to buy or service their bike should go to Woodstock Harley Davidson. It's worth the trip. You won't be disappointed. Thank you. " Scott , Arlington Hts, IL 5 Star Overall Rating 4/8/13 "Ken (sales) and Tony (service) have taken care of me better than I would ever expect. My bike broke down and Ken and Tony made sure I was taken care of and back on the road as soon as possible. I will forever be loyal to these two professionals and Wood stock Harley because they are there. Thank you!!!" Doug , Elgin, IL 5 Star Overall Rating 4/8/13 "Thanks for a graet party Saturday! I really appreciated the phone call from Kricket before the event. I don't have time to read email and the phone calls insure that I don't miss any of your awesome event. Great job WSHD!!!" Bob , Carol Stream, IL 5 Star Overall Rating 4/8/13 "Never thought I would own a Harley.It all started because my daughter wanted me to spend some time together. she asked me go on the Tiger run.So while I was waiting for the run to start I was killing time looking at the bikes,when I saw the bike (fatboy lo denim black)Started Talking with John in sales,Told me all about bike.WE exchanged numbers.A few days later john called to say Hi and ask how things were, never bugged me about the bike.A few days went by I called and ask what kind of trade we could work out at which time I Learned the bike was gone,But john said he had a 2012 same bike minus afew things as the other one.I went to 3 different harley dealers to find the 2011 fatboy but all I got was attitude on the trade in bike.Went to woodstock last.Let me tell you the pepole at woodstock went way out of their way,made me feel right at home and gave me what I thought was an awesome deal on my trade & New bike.I have told all my friends how much I enjoyed my experience.all my life I have been riding motorcycles this bike by far is the best ride ever.It would have never happened if john had not worked so hard on the deal.If anyone is even thinking about a new bike I highley recomend woodstock you wont regret it " Robert , vernon hills, IL 5 Star Overall Rating 4/8/13 "I wanted to get a new bike and I only had my L license, so I signed up for their training class, I attended one day and had to cancel the rest of the class for work related reasons... the subsequent week's class was full, and all other classes in the area were full also, so I didn't know what to do, I then spoke to Doug the general manager about my dilemma and he offered an incredible solution, to have his staff and himself personally train me so I could get my M license. Then salesman and instructor Ken Weinstein set me up with several bikes to practice with and instructed me for several days while practicing at their facility. Then when it was time for my test, Doug the general manager himself drove me to the nearby DMV to take my riding test, unbelievable, I passed the test and got my M license! I then purchased a brand new 2012 bike, Ken and the performance and parts specialist Tim Yarbo helped every step of the way, The insurance procurement, financing, and title processing also went like clockwork. I also purchased all of my riding gear from them and it was an excellent experience. Everything was well organized and in stock, and Emily the sales person was very pleasant, helpful and knowledgeable. I have never seen or experienced a better dealership or store for anything ever in my entire life, these guys will do absolutely anything for their customers, no wonder they have the reputation that they so deserve for being the best Harley dealer in the Midwest." Bill , ELGIN, IL 5 Star Overall Rating 4/8/13 "IN JUNE I BOUGHT A USED 99 ELECTRA GLIDE CLASSIC. 5 WEEKS LATER IT DROPPED A VALVE AND STARTED RUNNING TERRIBLE. I CALLED SERVICE AND THEY CAME AND PICKED UP MY BIKE. IT ENDED UP NEEDING EXTENSIVE REPAIRS. THE MANAGEMENT TEAM AT WOODSTOCK HARLEY SAID THEY WOULD STAND BEHIND THE BIKE THEY SELL AND DID A COMPLETE REBUILD FOR NOTHING. I AM SO HAPPY WITH THE SERVICE I GOT FROM YOUR DEALERSHIP THAT I HAVE TOLD NUMEROUS PEOPLE ABOUT YOU GUYS. WOODSTOCK H.D. ROCKS. THANKS TO STEVE AND CHAD IN SERVICE. YOU GUYS ARE GREAT." CHRIS , BELVIDERE, IL 5 Star Overall Rating 4/8/13 "Been to Woodstock Harley many times over the years for rides and small purchases, but never bought a bike from them. I really like the way they support the troops and I was in the market for a new bike, so I wanted to give them a shot. Just bought a 2012 FLHTK from Mike(Lumpy) and was very happy with the experience. Mike worked hard to get me the deal I wanted. Charlie (sales manager) treated us like people and not just a sale. Paul in finance was great also. Doug always has a warm "Hello" every time I see him, too. Highly recommend you go see Mike(Lumpy) if you're in the market for a new bike." Anonymous , Machesney Park, IL 5 Star Overall Rating 4/8/13 "Woodstock Harley is my dealership. Great is the word for every aspect of their business. Great people, great service, great events and a thorough understanding their customers. Woodstock Harley is a dealership with HEART!" Gene , Wauconda, IL 5 Star Overall Rating 4/8/13 "I wanted to mention the very positive experience I had with Woodstock H-D just recently. On a big ride this part weekend, my bike broke down. Ken, a mechanic with you, who was on the ride on his day off enjoying himself on his own time, took the time to take a look at my bike and advise me as to what to do. The advice was to not ride it any further. Jim Bator was also on the ride, on his day off. He called the shop for me and spoke to Garret, who told hiim he could go and get the trailer to bring my bike in, which he did. So Jim missed the rest of the ride to help me out. When we got my bike back to Woodstock HD, Garret looked at it personally, and then arranged with Sam for me to get a loaner. I was very impressed by the helpfulness and dedication everyone had, especially as this all occurred later in the day on a Sunday. Also, I was impressed to find Doug, the GM, moving bikes around and taking care Woodstock HD takes care of things so well- they have a good example! Thanks to Garret, Ken and Jim, for making what could have been a disatrous experience into one with good memories! Lisa" Lisa , Harvard, IL 5 Star Overall Rating 4/8/13 "Went with my son so he could purchase a bike, I bought one too. The salesmen Nick, Charlie in finance, Tim in accessories, and then the service dept. are all top notch. Doug knows me and greets me along with the rest of the staff and they treat you like family. When they say "If you have problem come see us, we'll make it right" that is exactly what they mean and they stand by it. I would recommend to anyone even thinking of buying a bike they buy from Woodstock Harley the staff is above board, go out of their way make sure your happy and the Customer Service after the sale is outstanding. They know you and its not well we made the sale don't need them anymore. I will buy my next bike from Woodstock and will tell everyone if you want something and then want the customer service to back it up go there, they say what they mean and mean what they say. Thanks So Much to Everyone" Karen , Woodstock, IN 5 Star Overall Rating 4/8/13 "My wife and I came in looking for a new jacket, we ended up leaving with a 2010 Ultra Classic! Mike "Lumpy' Cannon was a great help! Even though we wern't serious about buying a new bike he allowed us to test ride several bikes, and answered all our questions about the different models. After the test rides we knew the Ultra would be our next bike, but figured it would be a year or two down the road before we made a purchase. Mike and the Staff was able put together a deal that made us comfortable, and we rode out on our new bike that day! Before the deal was done the staff made sure to show us all our options for accesories and made sure the bike was set up perfect for us when we left. Thanks to Mike, Tim in Chrome/Performance, Nick in Finance, and Sales Manager Charlie. The whole experience was great! Thanks!" Matt , Sycamore, IL 5 Star Overall Rating 4/8/13 "Thanks to Mike "Lumpy" Cannon and everyone at Woodstock Harley Davidson. Mike was very helpful with getting a great deal done on my new bike. When you buy a bike at Woodstock you feel like you are a part of there family for life. Thanks again for everything." Lee Springfield 5 Star Overall Rating 4/8/13 "Purchased a new bike through Woodstock HD, with Mike "Lumpy" as our salesman. Everything was great, Mike is very knowledgeable and works well with a customer. Entire staff was a pleasure to do business with. " Mike , Cary, IL 5 Star Overall Rating 4/8/13 "Just wanted to mention that I think the automated phone message system reminding folks about Woodstock events is great. More timely than the unreliable post office and more memorable than the postcard that would get lost on the desk. Great idea... Great Party!" Anonymous , IL 5 Star Overall Rating 4/8/13 "The entire experience was pleasurable. Visited just to look and left with a deal. Mike (aka Lumpy) is very knowledgable and took the time to show me three different models that I was interested in. Lumpy is a truly great salesman. Kudos to the entire team at Woodstock Harley Davidson...sales to finance to bike prep is top notch!!! Jim & Denise T. - Algonquin" Anonymous , Algonquin, IL 5 Star Overall Rating 4/8/13 "I believe there are two excellent Harley Davidson Dealerships in the area but Woodstock HD has won me over. I found out talking to the California Sidecar Rep in Sturgis, SD that Woodstock had become a dealer for there Conversion Kits (Turning my Street Glide into a Trike). Doug Jackson and his staff attended to each detail of the process. They had answers for all of my questions,, and then there is the Service department and "Nick" the tech that converted my bike to Trike. He does the work like it is his own. Thanks Woodstock Harley Davidson. They make me drive 45 miles to do business with them and I will continue to do so!" Peter , IL 5 Star Overall Rating 4/8/13 "What can you say about a group of professionals that really enjoy the business they are in & helping customers feel the same way ? I felt "at home" when I walked into Woodstock HD. I went in last July to talk to Doug about continuing to sponsor our non-profit & ended up walking out with the support and a new Road King. Mike and Doug Jackson helped make the purchase a truly enjoyable experience and the support from Tim, Moon and Steve in service made me a very satisfied customer. When I walk into the dealership, I am greeted w/ "Hey there Tommy" every time. The staff makes you feel special and make sure each experience there is a good one. Woodstock HD has continually supported our non-profit, Bike Blessings and other activities where other dealerships won't give you the time of day. THIS IS ONE VERY SPECIAL PLACE to do business." Tom StingRay , Hoffman Estates, IL 5 Star Overall Rating 4/8/13 "I worked with John Bauer. This man is what the dictionary definition of a salesperson needs to be. Best salesperson I have ever worked with. I even told his manager when I was there how great he was. My wife and I love our bike, and will make the extra couple of miles if we need anything just so we can get to Woodstock Harley. The dealer gave a great overall family atmosphere. They were inviting and friendly. Anybody I talk to will be referred to Woodstock Harley. If you are in the Elgin area like me, I promise you it is worth the extra bit of drive to get there. Woodstock Harley- Davidson ROCKS!" Jake , Elgin, IL 5 Star Overall Rating 4/8/13 "Well, Return (my mule), uh, returned to our barn yesterday; and we renewed our vows. She's running better than ever; and, dang, I missed her sound, smell, and, uh, uh, uh...that sounds kinda sick. I may have to get some electric gloves; 'cause Rainmakers MC ain't bound by the weather! Anyway, I learned a lot during my "Limited" engagement/flirtation with a new 2011 limited loaner bike; and I will be better equipped to chat with folks when they're in the market. I was also reminded that Woodstock HD is the best friend for authentics like Rainmakers MC and our friends in clubs along with lone wolves. The service on Return was precise, caring, patient, and competent. Soon. Blessings and Love! Dr. Bob Kopp An Undershepherd in Belvidere, Illinois Original, Rainmakers MC www.koppdisclosure.com " Dr Bob , Belvidere, IL 5 Star Overall Rating 4/8/13 " I live over 20 miles from woodstock there are a few HD dealers closer to me but none of them are as helpful. I had a problem with my bike I talked to Doug Jackson the General Manager about it he got it fixed and every time I see Doug he always takes the time to say hello" Josh , hawthorn woods, IL 5 Star Overall Rating 4/8/13 "I cannot emphasize it any more clearly than every rider needs to experience Basic and Advanced training with WHD. I'm so much more aware of so much more about riding and being a more skilled and educated rider. You take the training on full sized bikes! Make a date to challenge what you DO know about riding and take it over the top with their Advanced course. Pay it forward." Dan , Hoffman Estates, IL 5 Star Overall Rating 4/8/13 "I bought my bike at Woodstock, parts, and everything I need and will not go anywhere else. I also took the Advanced Riding Course. All I can say is that's its unbelievable! They teach you more than you would believe! The instructors are great and very knowledgeable and yet understand you've never pushed like this before so they are very patient Thank you Rob, Mike, & Jeff for everything." Patrick , Elgin, IL 5 Star Overall Rating 4/8/13 "Mike "Lumpy" Cannon got us the right bike and put together a great deal. Our new Root Beer Ultra Limited is outstanding. Now all that's needed is some decent weather for some quality seat time. Mike, Charlie and the staff at WHD made the whole experience Excellent." Bill , Marengo, IL 5 Star Overall Rating 4/8/13 "Thanks alot guys for helping me make my first harley purchase. I just wanted to say that Rich and Dan W. did an exceptional job. You guys were more kind and easy to work with than any Harley Davidson dealership that I've been to. If this wasn't a fact I wouldn't have drove 2 hours away to make my purchase. Thanks again guys and I look forward to doing more business with you guys in the future. " Joseph , Manhattan, IL 5 Star Overall Rating 4/8/13 "Hello, Just wanted to drop a line saying it was a real pleasure dealing with Dan Jones and Woodstock Harley. Dan did an excellent job answering my questions and made my purchase a real pleasure. 4/4/11 Bruce Kantenwein" Bruce , Spring Grove, IL 5 Star Overall Rating 4/8/13 "This season's grand opening event was the best I have ever attended! I really appreciated all of the vendors as well as the clubs and organizations represented. Events of this quailty really show what's important to Doug and Cricket. It's not only about selling motorcycles, it's about connecting with the community and welcoming all to see what Woodstock HD has to offer. It was great to see so many of my riding friends. We had a great time! Thanks for the reminder call! What a great idea! Thanks again for a great time, and look forward to many more to come!" Michael , Hebron, IL 5 Star Overall Rating 4/8/13 "I live in Ohio and my son lives in Illinois. I own a 1999 custom Softail and whenever we visit I always stop by Woodstock Harley. Everyone has always been very friendly and helpful. Recently, I considered purchasing another bike and began looking at dealships here in Ohio and several other states. I also researched the internet and looking at the Woodstock website, an Ultra caught my eye. I decided to make the trip and am glad I did. The Ultra was just what I was looking for and Charlie was very fair in the negotation process Next we completed the finiancing with Jeff and he was great! Very friendly and even allowed our granddaughter to decorate his office with popcorn (she is 3). After all the paperwork was completed, Nick went over some of the "finer points" and suggestions for my new ride and assured me I could contact him at anytime with questions. What a super group of people! The entire experience could not have been more pleasant. Every aspect of our experience was outstanding. I truely enjoyed your staff and look forward to stopping in whenever we come to visit. Ray 4/3/11 " Ray , West Union, OH 5 Star Overall Rating 4/8/13 "I would like to thank Dan Jones and the others that helped me with my experience in buying my 1998 Road King, you guys went what I would consider way beyond the call of duty in helping me buy my bike. Helping me find a uhaul to haul it with and helping me in a bitter cold loading it and supplying the straps from the parts floor, Bravo! and thank you very much!" Tim , Portage, WI 5 Star Overall Rating 4/8/13 "Thank You Doug for all of your help through the years.I appreciate all you do. I'm taking a break form riding but just hearing from your wife with the invite on Saturday started the fire again. You guys are are not the best YOUR THE VERY BEST. To think of purchasing a Harley from any other dealer would be unthinkable. JohnJohn " John , Lake zurich, IL 5 Star Overall Rating 4/8/13 "After reaearching the internet I had found Woodstock Harley but was a bit leary because it was a 2 hour drive. After talking to Ken Weinstein, my sales associate, I took a ride with the anticipation of trading in my 2008 fatboy for a 2007 streetglide, that I had seen on the website. When I first saw the streetglide I was a bit disappointed in its appearance, it had some swirl marks and some minor scratches in the paint. At this point I did not think a deal could be made because I am very "anal" about my belongings and their appearance and I felt that the fatboy was too clean to trade in for the streetglide. Immediately Ken had introduced me to Randy in the service department that handles all of their finishing work on the bikes. Randy basically proved to me after very little time that the streetglide would look as if it was brand new. A deal was made that day and upon delivery of the bike I could not be happier with the job that Randy had done for me. Thank you to Randy, Ken and Woodstock Harley. You have a lifetime customer and I have no problem with the drive after the services that were provided. Thank You! Kenny M" Kenny , Manteno, IL 5 Star Overall Rating 4/8/13 "At first we were there to look and then Mike Cannon put me on the bike i was interested in for a test drive.this was before any numbers or paperwork done. he wanted to make sure i was getting what i wanted/looking for. He took the jacket off his back and gave it to me for the test drive sine it was only 34 degrees. After i came back he stuck thur all paperwork and never pawned us off on anybody else. he was right by our side for eveything. He went out of his way to help us with parts to make sure we got a good deal,even when we got the parts installed he was by our side. roger the mechanic was very informative and did an excellent job. Everone at woodstock was friendly and helpful. I am willing to make the hour drive to return for all my motorcyle needs. i recommend woodstock harley davidson to everyone! THANK YOU WOODSTOCK HARLY DAVDISON FOR YOUR HOSPITALITY(we will be back) from clayton and krissy" Anonymous , aurora, IL 5 Star Overall Rating 4/8/13 "I just want to thank Woodstock Harley-Davidson! You guys are a credit to the community! For years you have been very generous with your donations to my kids Dinner Auction and Fundraiser at their school. Last spring, at one of your welcome home rides, my kids and I were toally in awe, not just with all the great bikes, but with the overwheming number of people that came to participate. I brought two friends (one from out of town) along and he bought a bike because he was so impressed on how you run the dealership and show support for the community. You are touching more lives than you know! Keep up the great work! JD" JD , Huntley, IL 5 Star Overall Rating 4/8/13 "I just want to say thanks to Dan Weegar and Charlie for my recent purchase. you guys where helpfull and your dealership outshines any other dealership in the area(including Wisconsin). It was very pleasurable doing business with you and everyone at Woodstock Harley. I will reccomend Woodstock Harley to anyone looking for a bike, you wont find more helpfull courteous people anywhere else!! Thanks Again Joe Meyer(burlington,Wi)" JOE , BURLINGTON, WI 5 Star Overall Rating 4/8/13 "I walk in Woodstock Harley Davidson today looking to upgrade my bike. From the moment I walk into the store, I felt at home with the sales staff. We where looking at how many Bikes this place had just in the show room. Then with a friendly hello I met Mike Cannon aka. Lumpy, he made me and my wife feel right at home with no pressure at all, after a few questions we where off through the store looking at some pretty nice Bikes. Woodstock has so many Bikes to choose from, If can't find a Harley here, you dont want one. Well I finally found a Road King with the color and options and most of all a GREAT price. Lumpy made this whole experience worth while and I would recomend anybody asking for him to help you pick out your next Bike. The whole proccess from the sales department to to the General Manager, Made this Harley Rider a new customer for life. Thanks to everone at Woodstook Harley Davidson for a great buying experience, See you on the road and Ride Safe." Brian , Sandwich, IL 5 Star Overall Rating 4/8/13 "I just wanted to say you guys are the best! I did try some where else but got shruged off by other dealerships! But lumpy (Mike Cannon)our salesman didnt shrug us off. He walked me through everything and he was great!I will always come to Woodstock HD for all of our future purchases. Thanks for eveything" john , rockford, IL 5 Star Overall Rating 4/8/13 "I just want to say that this dealership (under new management for some years back now) has had to overcome some awful old owner bad reputation. Woodstock HD is now a great place to deal with, in its sales dept. (Charlie), Service dept. (Steve), Parts dept. (Moon), Motorcloths dept. (all the girls), Special services chrome assorcies (Tim)... GM Doug, Been a rider long before it was so popular and its nice to go to a place where everyone knows your name when you arrive, and get treated like a person not a number... Would llke to add that the guys who run the rider training program are really great "teachers"... they know what they are doing... and how to go about making your training a pleasant experience... Just want to say Keep up the great service Woodstock HD you will outlast those who don't offer what you do with a smile and a thank you... A big thank you to all.. for all my past / future experiences with your facility!" , Crystal Lake, IL 5 Star Overall Rating 4/8/13 "We wanted to write this so everyone would know how great Woodstock Harley is. We went in to the store to do some Christmas shopping an ended up buying a Harley. From the moment we entered the store we were greeted by several different people, which was nice considering that does not happen alot at other stores. Mike in sales greeted us and showed us the new 2011's on the floor. We sure did fall in love with that Ultra Classic. He introduced us to Jeff in financing and off we went. These guys worked with us, this was a painless process. No pressure sales.... Jeff worked on getting us the best deal with all the added benefits that fit what we wanted. This was a deal that i felt was seamless these guys just wanted to see us get what we want and then all go riding together! During this process we were taken thru the garage introduced to some more associates and everyone was so friendly. It truly felt like we were apart of the family. That's ironic because when the deal was done... they said welcome to the family. We then met Tim Y who helped us get all the Chrome a girl could dream of. What a great guy. Yet another department and everything and everyone was so nice. The deal was finalized and we couldn't be happier. As planned we are going to all go riding and we can't wait. What a great group of people Woodstock has. Thanks for making our experience so great. Scott and Laurie, Loves Park, Il 01/2011" Scott , Loves Park, IL 5 Star Overall Rating 4/8/13 "I've been a loyal customer of Woodstock Harley for over 5 years. I've traveled over 120,000 miles with my bike and ride 62 miles from home just to have Woodstock take care of my precious bike. With only 2 wheels between me and the road its important that I place her in trusted hands for maintance and repairs and Woodstock Harley has continued to take care of my needs. Windy City Women Riders MC are happy to make this our dealership of choice. Collectively we've purchased 8 motorcycles in the past couple of years and have all our service and repair done at Woodstock. I trust Woodstock to work on my machine and better yet I trust them to work on my friends!" Tori , Chicago, IL 5 Star Overall Rating 4/8/13 "I bought a 1998 Ultra Classic 95th Ann Stock mid summer love it ! Lumpy was my salesmen.Met Doug his wife Cricket and many other employees. Its good to know that you can walk into Woodstock Harley and be taken care of and not be pushed off to the side! You get treated like family! Also got a recorded invite from Cricket for the X-MASS Party had a great time !! THANK YOU WOODSTOCK HARLEY !!! " rick , McHenry, IL 5 Star Overall Rating 4/6/13 "I bought a 1998 Ultra Classic 95th Ann Stock mid summer love it ! Lumpy was my salesmen.Met Doug his wife Cricket and many other employees. Its good to know that you can walk into Woodstock Harley and be taken care of and not be pushed off to the side! You get treated like family! Also got a recorded invite from Cricket for the X-MASS Party had a great time !! THANK YOU WOODSTOCK HARLEY !!! " rick , McHenry, IL 5 Star Overall Rating 4/6/13 " Doug Jackson is probably the Nicest/Best manager of any dealerships I have ever come across through out our beautiful country, and I have come across many..Once you deal with him you'll understand and know what I mean.." Hans , Sleepy Hollow, IL 5 Star Overall Rating 4/6/13 "After having my new 2010 bike for 10 months and seeing how allot of dealership operate. I would like to take a second to say the sales staff and over all operations of this dealership is 5 star compared to all the dealerships I have been around for the past 40 years. Thanks to the management and sales / service for a job well done!" David , Marengo, IL 5 Star Overall Rating 4/6/13 "On November 24, 2010 I visited the Woodstock dealership to look at a 2009 FLHTCU Ultra Classic I had seen on their website. Ken Weinstein, Sales Assiciate, and others treated me so well that I ended up buying the bike that day. This was a easy and pleasant transaction. The Woodstock group was honest, fair, and trustworthy. I like dealing with these people and hope to continue the relationship through further service business. I have two dealers more convieniently located to me, Starved Rock and Conrad's but I will give these guys a shot to see if they can keep up the super customer service. Phil Auskings Somonauk, IL." Phil , Somonauk, IL 5 Star Overall Rating 4/6/13 "I would like to thank you for a wonderful time at the "2nd Annual Christ-mas Couple-ing" at Woodstock Harley. The staff at Woodstock Harley is very professional and made sure that my needs were met. I would like to thank you also for the reminder phone call, without it I would have forgotten the event. Keep up the great work, you should all be very proud!! Can't wait for next year!" Melanie , Round Lake Beach, IL 5 Star Overall Rating 4/6/13 "This is the best dealership I have ever been to!!! Steve in the service department has gone above and beyond customer service for me on more than one occasion. Woodstock Harley has the best dealership owners I have ever had the pleasure of meeting! Woodstock H-D is the only dealership I will ever go to for purchase, service, parts or anything!!" Bryan , Crystal Lake, IL 5 Star Overall Rating 4/6/13 "Great job Woodstock, Sales and Service are the best!!! Thank You to you all...... " Thomas , Lake In The Hills, IL 5 Star Overall Rating 4/6/13 "Bid on a rental at a charity event and used it for a four day trip. Was hooked and ended up buying a bike. All the staff were great, Kricket you are the best, Doug, you are a lucky guy. Thanks M.S. Lake Zurich,Il. 10/26/10" Mick , Lake Zurich, IL 5 Star Overall Rating 4/6/13 "After hitting a deer and totaling my bike I didnt know who to take it to, but as soon as I walked into Woodstock Harley I was treated with respect and treated like a long time customer. They helped me work with my insurance company and GAP insurance to make sure I was getting the best possible outcome. After this visit with Woodstock Harley I can truely say that I will be a lifetime customer for all my motorcycle needs and would recommend everyone take there bike there for service and buy it there. Kricket in marketing struck up a nice connection with our daughter and we also were able to take a ride with the General Manager Doug. As a newer younger rider, we sure appreciated the family atmosphere. 10/16/10" Jason , McHenry, IL 5 Star Overall Rating 4/6/13 "Woodstock Harley is the "Best of the Best". From the moment we walked into the showroom, through the purchase and some after-sale service, we knew we came to the right Harley dealer. Great deals. Great service, Great people. And the Rider Training Program is one of the best in the country. After not riding for many many years, I sure appreciated the FIRST CLASS RIDING SCHOOL on a road king which allowed me to handle my new bike like it is on rails! Also thanks for the FIRST CLASS Event reminder call from Cricket. Five Stars all the way!10/5/10" Anonymous , Woodstock, IL 5 Star Overall Rating 4/6/13 "I recommend the rider program to anyone who is going to ride. I had not driven a large displacement bike in 25 years and was using the class to see if I had the skills to pick this up again. The riding school staff not only got me over my fear but actually improved my skills to a much higher level. Great course and great set of instructors. I look forward to the rider class reunion.8/30/10" Mike , Lake in the Hills, IL 5 Star Overall Rating 4/6/13 "To date we've purchased three bikes from here and have nothing but good things to say about the management, employees and their service. Great personal attention and follow-up after the sale. We appreciate the "reminders" from Cricket (sp?) regarding upcoming events. Good idea. Saw some folks there that we hadn't seen in some time. 8/21/10" Karlene and Don , McHenry, IL 5 Star Overall Rating 4/6/13 "This is my first bike and wow, what an experience! Bought the priority service package and everything has been top-notch !!! Also like the phone messages to alert me to upcoming events. Modern and effective! Keep it up. I'll continue to reccomend Woodstock H-D to all of my friends. 8/21/10" Jay , Round Lake, IL 5 Star Overall Rating 4/6/13 "By far Woodstock Harley Davidson is hands down the best dealership in Northern Illinois. I have three dealerships closer to my home than Woodstock Harley that would be more convenient for me. What keeps me going the distance is your outstanding customer service from Sales to Parts to Maintenance. Your dealership is unique in that your team takes the time to get to know you as an individual. Your not just a sale and then forgotten. When your team makes a comittment they back what they say. Thanks for the excellent customer service. I make a point to let my friends that ride know your dealership is the place to go. Great events also! Keep up the great work. 8/17/10" Dan , Schaumburg, IL 5 Star Overall Rating 4/6/13 "I have been buying cars and motorcycles for over 26 years since I was 16 years old. I have never ever had a more pleasant experience. Ken Weinstein, in sales, kept me informed throughout the entire process and still calls occasionally to see how my bike is doing. I had a mirror problem and Ken and Dave Topp in service were true customer service professionals. No one told me nothing could be done, they only asked what could be done to make me, the customer, happy. I really can't convey my feelings of happiness at the whole experience. I have never been treated so well even when a vehicle was under warranty. This is my first Harley Davidson product and it probably won't be my last, depending on when I can afford a new one. Thank you Woodstock Harley Davidson, somebody is finally listening to the customer. 8/14/10 " Peter , Algonquin, IL 5 Star Overall Rating 4/6/13 "7168 - What a great shop!" larry , bartlett, IL 5 Star Overall Rating 4/6/13 "I think the people are great .Easy to work with. Very helpful. I bought my 2010 road glide and two weeks later came back to buy the wife a 2010 fatboy .the sales and service is top notch. 100% better then the other dealer I had been going to . I would recommend WOODSTOCK H-D to anyone who wants there moneys worth. " ed , Bensenville, IL 5 Star Overall Rating 4/6/13 "i wish this dealer was located in schaumburg !!!!" william , schaumburg, IL 5 Star Overall Rating 4/6/13 "hi i am a new rider never had a street bike before but want to get one as soon as i can leo greated me on my arrival introduced himself and gave me a tour of the place when he found out i had never been there before including your service shop outstanding!! leo was very knowlegable freindly and very funny had my girlfriend and i laughing the whole time. planning on marrage here soon we cant afford to get a bike right now but i will continue to come in and look. when it comes time i am going to get a my new harley from woodstock and leo thanks for a great expierence! 8/1/10" Anonymous , Cary, IL 5 Star Overall Rating 4/6/13 "Steve Gold in service was instrumental in getting my bike in the shop while I waited and fixing it in a timely fashion. The customer service Steve provides will definitely have your customers coming back for years. I know I will. Thanks again Steve! Tim Pingree Grove 8/9/10" Tim Pingree Grove 5 Star Overall Rating 4/6/13 " If you had told me 4 years ago that I would be riding a motorcycle today, I would have told you that you were nuts. My sons were riding "crotch rockets", and I didn't like it, but they were adults. I wasn't sure if I wanted my hubby riding one either, but he seemed really excited when we almost bought a used Ultra in Oct. '06. We weren't getting any younger, so I surprised him on Dec. 23, 2006 with an '07 Ultra that Woodstock Harley delivered to our front door! He was truly surprised and a little shocked, I think. (He kept checking to see if it was still in the garage.) Thanks, Charley Madsen for making that happen! Well, we had to have the right boots and motorclothes, and everytime we stopped into the dealership, Charley would greet us (Shelley, too) and ask when I was going to "get one". I was content to just ride "two-up"...until I started to notice how many other women were riding their own. Last June, I bought a nearly new Yamaha 250 and signed up for the Woodstock Harley Rider's School. I was nervous, but not for long when the instructors put us on the bikes and taught us from the very first moment how to control the machine with "tork", and explained everything. I was the eldest in the class and one of only two women out of eight participants ranging in age from 19-52. One of the first things we learned was how to "pick up" a 750 lb motorcycle---it was easy once we learned the proper technique. We learned each skill one step at a time, in a natural progression. The instructors taught us the next, when we were ready. Every person in the class was respectful to each other and supportive if someone was having trouble with a skill. The instructors were patient and showed us how to handle many things one may encounter on a "bike" including panic stopping and evasive maneuvering on a curve with someone right behind you, blaring a horn, as well as, riding over a 4" x 4" post that "fell off a truck". Special thanks to Mike and Reg, Robert, Scott and Tim for sharing their knowledge and skills with us in this course with passion and professionalism. I understand that Doug was responsible for fantastic course!The confidence I gained was exactly what I needed to enjoy my new skill. As you can guess, I passed the riding test and got my "M" license within a week of the class. On Aug. 22, 2009, I "traded up" and rode away from the dealership on a new '09 Sportster XL1200L. Within 10 months, I had put 2,300 miles on it and was ready for another "trade up". I just had the 1,000 mile service done on my dream ride...my 2010 Street Glide. Many thanks to Charley, Tim, and the whole service team for fitting it properly. To everyone at Woodstock Harley Davidson and McHenry Count H.O.G., thank you for sharing your enthusiasm and passion with me. Without you, I would never have known what an exciting journey middle-age can be!" PAM , WOODSTOCK, IL 5 Star Overall Rating 4/6/13 "Thank you to Garrett and your service department for repairing my '03 Sportster. They were able to diagnose the problem the same day the part failed and order that part the very next day. In less than a week, my Sportster was back on the road. Being out of state, I appreciate the fact that they fit me into their other service jobs on short notice. That's what I call awesome service! Great job! 7/17/'10" Karl , Bloomington, IN 5 Star Overall Rating 4/6/13 "I got My 2002 Dyna Super Glide Sport about 2 weeks ago and I am still telling people what a great experience I had at your dealer. Shelly and everyone there treated my wife and I so good and made the purchase so easy . Love my Bike.. You guys are great. Thanks" Philip , North Aurora, IL 5 Star Overall Rating 4/6/13 "I purchased a 2009 FLHTCU from the rental fleet in November of 2009. It was a great experience. The purchase included accessories and equipment too good to walk away from. I have put over 7000 miles on the bike and taken it back for great service and after the sale attention. Thank you!7/6/10" Phil , Fontana, WI 5 Star Overall Rating 4/6/13 "Ken Weinstein did a great job! The best sales experiance I have ever had in purchasing a motorcycle, & I have bought 4 in the last 10 years from other Harley dealers." James , Braceville, IN 5 Star Overall Rating 4/6/13 "I met Doug socially and took him up on his offer to "come in and ride one of our bikes for a couple of days to see how you like it". At the time my wife and myself both had Harleys (2004 fatboy and 1992 heritage). Well I chose the 2009 road glide and I was so blown away by the handling, the ride and the looks of it that the guys at woodstock started calling me after five days to find out if I was ever going to bring thier bike back. It took a while to work out the deal (since I had no intention of buying a new bike when I went in for the test ride) but I am the extremely happy owner of a 2010 road glide. Every time I get off that bike I have a big grin on my face and I can't wait to get back on it. Woodstock has incredible people working there. Garrett, Steve and Tim have made my buying and service experience very pleasent and enjoyable. Please keep in mind that I live 1/4 mile from my local Harley dealer. What seperates woodstock from all other dealers is the professional, cheerful genuinely "happy to work here" feeling you get as soon as you walk in the door. This feeling is only strengthened as you deal with the people. I know this professional cheerful demeanor is reflected down from the captain of the ship Doug Jackson (and Cricket). For a long time biker to travel an hour from home when there is a dealer 5 minutes away speaks not only to the descriminating taste of Harley riders but even more so to the outstanding dealership that is Woodstock Harley. Thank you everyone, you have a loyal customer for life. Tom Johnson.6/10/10" Thomas , Saint Charles, IL 5 Star Overall Rating 4/6/13 "I was shopping for a new bike in 2009 and visited the dealerships closest to me. On advise from a friend I traveled out to the Woodstock Dealership before I made a final decision. They listened to me, asked appropriate questions, and then worked with me to create the perfect bike for me. 13 months and 11K miles later I can say taking the trip to Woodstock was well worth my time. This is a dealership who truly appreciates its old, new and future customers. Every member of this dealership from the top down go out of their way to help anyway they can and they let you know that they appreciate your business. I gladly travel the extra miles and past the other dealers for the service and friendship I have found in Woodstock.5/5/10" Brad , Lake Forest, IL 5 Star Overall Rating 4/6/13 "After shopping around at several dealers I purchased my FLHTCU from Woodstock HD even though there are 3 HD dealers much closer to me. The reason was the personal attention I got from Doug the GM. He and his entire staff took a personal interest in my experience and brought things to my attention no other dealer seemed to care about . My wife (who was completely anti-motorcycle in the begining)was so comfortable with this dealer, she took their riding course and for her aniversary she got a Brand new Heritage Softail Classic! The crew at Woodstock even decorated it and suprised her with a little party! Talk about personal attention!! I have purchased 4 bikes from them so far and will go to noone else but Doug and his crew from now on! Thanks again guys! 5/13/2010" kevin , Bartlett, IL 5 Star Overall Rating 4/6/13 "Just bought a 2010 Street Glide from Ken and it was a great experience from the time I hit the door. He even called the next week to see how I liked it WOW! that never happens. Rich in finance was also very helpful and not pushy at all. I stopped in the other day and Ken and Rich both remebered me and even remebered things we talked about when I was there buying the bike. Go to Woodstock if you want to be treated like Family ! Period 5/6/10" Jason , Bartlett, IL 5 Star Overall Rating 4/6/13 "if you are looking take a ride to Woodstock talk to Shelley or Rich they will let you kick the tires, sit one upright put it in the wind if ready and then you might get caught up in it all. Great service also my bike went to service dirty and came back clean they will try their best to keep you happy they even like our pups (dogs)Thank You Woodstock Harley 5/5/10" David , Sharon, WI 5 Star Overall Rating 4/6/13 "My wife and I have been friends of this dealership for many years. We even frequented your dealership prior to us owning bikes. We have purchased two bikes from you and we are extremely proud to say that we consider your establishment to be by far the best and the most welcoming. we just want to say that we have been to many Harley dealerships in our travels and have yet to find one that has the awesome chemistry of personnel that your management has created. We feel like family when we stop by. Sometimes we just stop in to say hi. We consider everyone a friend. I really want to throw a party and invite everyone at Woodstock Harley to come to my place so I can reciprocate my appreciation! Simply the best second to none!! 4/29/10" Bruce , Algonquin, IL 5 Star Overall Rating 4/6/13 "I was in there recently to decide on the bike I would purchuse shortly and the sales man Ken W. was very helpful. He spent hours with me letting me test drive and answering all my questions on any bike. He also gave me a tour of the store and barn and introduced me to the mechanic and the proformance guys. With treatment like this you can bet I'll drive 70 miles back to Woodstock Harley when I'm ready to make my purchase!!! I'll be lookin for Ken. 4/27/2010" George , Plainfield, IL 5 Star Overall Rating 4/6/13 "Shelly and everyone else we dealt with are good down to earth people but also very professional. I am in sales and I have to say these folks know what they are doing. I really felt like they did everything they could do for me on price and financing. I would highly recommend this dealership to anyone. My son and I both bought our bikes here. 4/27/2010" gene , IL 5 Star Overall Rating 4/6/13 "What an awesome experience we had at Woodstock Harley. Shelley was absolutely fantastic - very warm and helpful. Rich (financing) was great too. Despite the fact that it's an hour and a half drive from Batavia, we enjoy coming into the store because it's like you're visiting family :) Hey, even my 16 year old daughter says, "You're going to Woodstock Harley, I want to go". 4/14/2010" Jeff , Batavia, IL 5 Star Overall Rating 4/6/13 "I came into the store with a friend of mine to look at some boots and maybe get a few T-shirts for our husbands. Shortly after entering the building we were welcomed by Shelly, who seemed eagar to help us find our way around the dealership. She started by introducing herself and asking if there was anything she could do for us. We told her we were just wanting to look at boots, and instead of just pointing or explaining where they were located she walked us over to the clothing department and introduced us to Alicia. Alicia was full of energy and enthusiasm. After skipping to find us the boots We needed she overheard My girlfriend and I discussing my problem with my perscription glasses, She informed me of a few different options, and explained the benefits of all of them. Not once did I feel pressured into purchasing anything, but Alicia seemed so knowledgeable my girlfriend bought a pair of the Ugly Fish sunglasses. After researching a little more and speaking to my eye doctor I plan to return very soon to pick myself up a pair for myself. I have NEVER before met such wonderful people so eager to make sure my needs were met, those two girls have indeed gotten a customer for life! 4/6/2010" Anonymous , windsor, WI 5 Star Overall Rating 4/6/13 Ron , Spring Grove, IL 5 Star Overall Rating 4/6/13 "Overall great service. I will be a lfe time customer 3/22/2010" Dan , Grayslake, IL 5 Star Overall Rating 4/6/13 "i would say that ur service department is the greatest in northern il mike was great on dynoing my bike and explaining what he did and was able to get bike in and out in 4 hrs wile i was there great job will refer friends to ur service department tks for the great job 2/22/2010" Russell , yorkville, IL 5 Star Overall Rating 4/6/13 "You guys are all awesome. I bought my third and fourth Harleys from you guys. My most recent purchase a 2010 Electra Glide Ultra Classic "Limited" has been the best ever. Brad, was phenominal!! I managed to get 1000 miles on it before it got too cold out and then I came in to see Tim Y. and he helped me spend lots of money on customizing, it has been a REAL, pleasure doing business with all of you. I can't wait for the riding season to return. THANK YOU AGAIN. 01-18-10 " Brian , Woodstock, IL 5 Star Overall Rating 4/6/13 "I'd have to be mad at my money to purchase a bike from a shop other than Woodstock Harley Davidson. I'd have to be mad at my bike to let someone else work on it. I purchased a 2008 Ultra Classic brand new with 8 miles on it and have since put 50,000 miles on it in 2 seasons - 30,000 in 2008 and 20,000 in 2009. I will run this bike to 150,000 without blink'n. All other dealers can only hope to equal the way that this dealer supports their customers in service, parts and accessories and clothing. They have kept pace with my passion for riding and continue in every facit of the dealership. They are simply the best - second to no one. 1/6/2010" Robert , Hunley, IL 5 Star Overall Rating 4/6/13 "I recently purchased My first Harley From Woodstock. This was the 3rd dealership i visited and Ken was by far the best salesman i had. He spent as much time as i needed to answer my questions and help get me on the right bike. Tim took great care of me when upgrading my hanlebars, and rich did a great job in the financing. I will not buy from another dealership,and all recomendations from me will be to visit woodstock. 11/27/2009" Doug , Rockford, IL 5 Star Overall Rating 4/6/13 "Russ H- told me about your dealership and had nothing but great things to say about you guys. I have to say he was 100 percent right. Nothing but great people. Went for a test ride and within the week, I think I will be back to buy one. Here is to a great begining of a great, long lasting relationship. 9/28/09" Scott Round Lake Beach 5 Star Overall Rating 4/6/13 "I'm a Harley-aholic when it comes to clothes & assesories. I try to go to as many dealerships as possible. I visited your dealership last weekend and not only was I impressed with the dealership in general but youtr sales person Ciera was one of the most helpful salespeople I have ever met. She went way beyond the call of duty to make sure I was able to get everything that I wanted.8-7-09" Dee Ann , Hammond, IN 5 Star Overall Rating 4/6/13 "Thanks to your service department for repairing my 2004 Road King, The Dyno Tech corrected the problem. This bike never ran so good..............7-9-09" Anonymous , SYCAMORE, IL 5 Star Overall Rating 4/6/13 "I recently purchased a 2009 Electra Glide Ultra Classic, my experience with Woodstock Harley Davidson was positive! The salesperson "charlie" was very confident he would find the right motorcycle for us. His persistence and professionalism put us on our new bike. Thanks! Joe Elgin,Il 6-13-09" Joe , Elgin, IL 5 Star Overall Rating 4/6/13 "My first few visits were something to be desired, how ever the day Charlie met me at the door it was only a matter of time before the dealership put me on the ride of my dreams. I want to thank you all very much and look forward to many great rides.6-2-09" Michael , lake in the hills, IL 5 Star Overall Rating 4/6/13 "If you want to buy a motorcycle you need to go to Woodstock Harley Davidson and buy one, and talk To CHARLIE. We went to the dealership and talked with Charlie and Had a new bike within seconds it seemed!!! It was a Great Experience and I would tell all my friends and family to go to Woodstock Harley Davidson if they want to buy a bike. Great Dealership and Great People. Thanks Charlie for getting us the bike of our dreams. Jeff and Tanya 4-26-09" Jeffrey , Walworth, WI 5 Star Overall Rating 4/6/13 "I went window shopping in 2000 for a Road King and the dam thing followed me home that afternoon.Best bike I've ever owned and backed by the best of the best in their field. Thank you all at Woodstock harley. Steve Wilkins 3/25/2009" Steve , Ringwood, IL 5 Star Overall Rating 4/6/13 "It was a pleasure for my wife Alicia and me to deal with the team of professionals at Woodstock Harley! Brad took time to answer Alicia's questions about the used Heritage Softail she purchased, and his professionalism was evident. When it came to ideas about accessories to dress up the bike, Tim quickly got the creative juices flowing to give the bike a personalized look. At the parts counter, Doug's help in finding some of the model specific parts and manuals we needed was greatly appreciated. To finish the whole process on a high note, Steve in service made sure the bike was ready to roll on time for our pick-up. Alicia and I both felt that we received great service. Although we were picking up a used bike, we were treated as if we were the most important customers in the dealership that day.3-15-09 " Jim , Algonquin, IL 5 Star Overall Rating 4/6/13 "hi,just wanted to say thanx for the excellent service!i stopped by during the 105th just looking around.i had seen a screamin'eagle leather coat that really caught my eye on your sale rack for $279 that was originally$400 bux.i walked out without it just because i really didn't have the cash right then...well,i kept kicking myself for not just buying it....my girlfriend told me i should just call and see if it had been sold a couple days later.we called and your sells people checked and low and behold it was still availible.well,i went ahead and bought it on my credit card and had it delivered to my home.i have had like,so many people ask me about it and how awesome it looks.....anyway i just wanted to say thanx for all of your help and the hospitality of your staff and the people of wisconsin.you are #1!! sincerily, michael and brenda martin 1-30-09" michael , newport, OH Experience the Woodstock Harley-Davidson® Difference! Shop NewShop Pre-Owned INFO 2235 S. Eastwood Drive Woodstock, IL 60098 815.337.3511 "Powered by Windy City Motorcycle Company with 15 locations across Chicagoland and Southern Wisconsin." LINE-UP Street® Sportster® Dyna® Softail® V-Rod® Touring Trike CVO™ Electric Adventure Turing LINKS New Inventory Pre-Owned Inventory Parts Department Service Department Value Your Trade Get Approved Contact Us About Us Map & Hours HOURS Monday Out Riding Tuesday 10:00am - 6:00pm Wednesday 10:00am - 6:00pm Thursday 10:00am - 6:00pm Friday 10:00am - 6:00pm Saturday 9:00am- 5:00pm Sunday 10:00am - 4:00pm SOCIAL Facebook Like Woodstock Harley-Davidson® on Facebook! (opens in new window) Instagram Follow Woodstock Harley-Davidson® on Instagram! (opens in new window) YouTube Check out the Woodstock Harley-Davidson® YouTube channel! (opens in new window) LEGAL Copyright© 2021 Dealer Spike All Rights Reserved Policy Privacy Terms Accessibility Site Map Dealer Spike (opens in new window)