What we do Business issues Case studies Blogs ClearSight Contact Twitter LinkedIn London M&E Site Inspection Benchmark Meetings and Events site inspections - how do your venue showrounds compare? Site visits are a hugely important factor in event bookers' final venue selection decisions. Getting your showround wrong just isn't an option, regardless of whether the purpose of the visit is to make a selection decision or ratify one. In fact, over a quarter of corporate bookers and half of agent bookers rely on the site visit to decide which venue to book. BVA BDRC will send mystery auditors to a section of meetings and events venues in London to obtain a fly-on-the-wall view of how showrounds perform and compare. They will follow the path customers make in the lead up to booking a venue. Key benefits Potentially identify why you may not be converting enquiries into business Monitor the end to end booking journey Identify strengths and weaknesses compared to competitors Inform future training Inspector Profiles All site inspection auditors are experienced hotelier and/or MICE professionals. Auditors are selected based on their present and past practice, showing an up-to-date and relevant handle on the current industry standards. Auditors will act as an 'in-house' booker, drawing on their skills to proceed as they would in a real life scenario. Mystery identities will be issued along with company credentials and a Google presence, so they go undetected. Subscribers will receive An inspection scorecard with valuable comments and feedback within two weeks of visit Interaction timeline - a snapshot of all interaction between the auditor and the venue from start to finish. Find out more and subscribe Check out the brochure and criteria summary Or contact us for pricing and further information. You might also be interested in... Hubicus Quality Monitoring COGNITION Audits Global High Value Traveller Omnibus KEY BENEFITS Identify why you may not be converting enquiries into business Monitor the end to end booking journey Identify strengths and weaknesses compared to competitors Inform future training of meetings and events staff CASE STUDIES CONTACT Blogs What we do Business issues Case studies Blogs Contact Coronavirus Connect Latest opinion Five things we learned from our mystery visits to Scottish Attractions Sustainability in Indonesia – it’s development stupid! Cultural attractions ‘should’ inform visitors about links to slavery - our research reveals Latest tweets @BVA_BDRC Yesterday we hosted a Christmas event in support of @Coram, where we decorated our own gingerbread cookies, put up decorations in the office and on our tree, enjoyed mulled wine and listened to some Christmas music! A massive thank you to everyone who donated and came along!pic.twitter.com/XyfEVmfQCM Arrived #ScotTourismConf @eicc just in time to catch #JonYoung of @BVA_BDRC sharing latest insights about customer sentiment, comfort levels, desire to visit attractions etc. Visitor sentiment research like that commissioned & shared openly & freely by @alva_uk has been criticalpic.twitter.com/TQnWjwyc2j BVA BDRC Privacy Notices Terms & Conditions Corporate Social Responsibility Careers at BVA BDRC Statutory Information Quality Policy