Register Forgot Password Contact Home > Contact How can we help? CUSTOMER SERVICE William M. Bird Customer Service Reps are available to answer calls or emails Monday through Friday from 8am to 5pm (EST). PHONE 1-800-922-2287 EMAIL orders@wmbird.com ORDER ONLINE Place your online order with your secure WMBird Online account. Online orders are accepted 24 hours a day, 7 days a week. A Customer Service Rep reviews each online order for accuracy before the order ships. Orders placed during non-business hours will process on the next business day. Need an online account? Email online@wmbird.com or use our Online Form. LIVE CHAT Monday – Friday from 8 am to 5pm (EST). The live chat button is available when logged into WMBird Online. ORDER SAMPLES OR DISPLAYS Please contact your sales representative to order samples and displays. OUR LOCATIONS For a list of William M. Bird, TranSouth Logistics, and East Bay Supply Co. locations, click here. BECOME A CUSTOMER William M. Bird is a wholesale distributor. We sell exclusively to retail and commercial flooring businesses in the Southeast. We do not sell directly to the general public, but we are happy to connect homeowners with a flooring retailer in their area. To become a customer, click here. OTHER SERVICES For billing questions, to pay an invoice, or inquiry how to become a customer, please contact our Finance/Credit Department: 800-922-2287 ext. 3 finsrv@wmbird.com For questions regarding an application for employment at William M. Bird or one of our sister companies, please contact our Human Resources Department: hr@sddholdings.com For questions regarding a product claim, please contact our Claims Department: claims@wmbird.com To learn more about our family of companies, please visit www.sddholdings.com MAILING ADDRESS William M. Bird P.O. Box 20040 Charleston, SC 29413 ________________________________________ FACEBOOK Connect with us to post questions, comments, and photos FLICKR View photos from our customer events and company outings LINKEDIN Learn about our corporate news or apply for a position VIMEO Watch our product and company videos OUR CUSTOMER CARE COMMITMENT Exceptional service. Reliable delivery. Profitable solutions. We give you what you need to be successful. That’s our commitment. If you are not satisfied with our service, trust that we will quickly make it right. © 2018 wmbird.com | Terms of Use | Privacy Policy | Internet Policy