MENU CONTACT US ACCOUNT BASKET Home FAQ's FREQUENTLY ASKED QUESTIONS We've pulled together a range of answers to questions that we are regularly asked by our customers. If you can't find your question answered here, please call Customer Services on 01727 815700 Mon-Sat 9am - 5.30pm. BUYING ONLINE MANAGING YOUR ACCOUNT RETURNS BOOKING A FITTING APPOINTMENT SEE ALSO... Contact Us What to expect at our Appointments - Summer 2021 Book an Appointment Delivery Buying Advice Sizing Garment Care Feedback Frequently Asked Questions Our Branches Sizing Delivery Returns Buying Advice Garment Care News Find Your School Careers About Us © Stevensons

MENU CONTACT US ACCOUNT BASKET Home FAQ's Book an Appointment HOW TO BOOK AN APPOINTMENT If you are a parent who hasn't registered yet, you are missing out on the full benefits of using our website. We offer bookable appointments for the majority of schools, at our shops, in order for busy parents to guarantee a timed fitting with one of our trained assistants. This is particularly useful in the run-up to the 'Back-to-School' period. Unfortunately, during our very busy weeks in store at the end of August and early September, we are not able to offer appointments. However, from later in the Autumn these will again be available to book online. So, if your child is starting a new school we recommend booking one of our personal shopping appointments for expert fitting advice that will save you both time and effort when uniform buying. Your child will have plenty of time to try on their new uniform, with our advisors on hand to provide you with advice on both fit and appropriate quantities. WATCH OUR 'BOOK AN APPOINTMENT' VIDEO WE WILL SEND YOU AN EMAIL REMINDER OF YOUR APPOINTMENT BEFORE IT HAPPENS. BUT IF FOR ANY REASON YOU NEED TO CHANGE AN APPOINTMENT, DON'T WORRY, YOU CAN CANCEL IT WITH JUST ONE CLICK FROM THE APPOINTMENTS TAB IN YOUR ONLINE ACCOUNT. ALTERNATIVELY, YOU CAN CONTACT OUR CUSTOMER SERVICES TEAM: Ring them on 01727 815700 or email them at CustomerServices@stevensons.co.uk If you aren't registered on our website yet: WATCH OUR 'HOW TO REGISTER' VIDEO SEE ALSO... Contact Us Delivery Returns Sizing Garment Care Buying Advice Customer Appointment Feedback Frequently Asked Questions Our Branches Sizing Delivery Returns Buying Advice Garment Care News Find Your School Careers About Us © Stevensons