Products Course Catalog Resources Services Contact Back To The Catalog Grab@Pizza™ This courseware is available in a Virtual Classroom configuration. 70% of the IT departments are unable to demonstrate value to their business. IT is under pressure. New, disruptive technologies like Cloud and social media,… Read More Certificate None Duration 1 Day (8 hours) Delivery Blended, Classroom, Virtual Classroom Accreditor Languages English, Spanish, Dutch, Russian License Courseware Course Factsheet Sample Preview What Is Included In Grab@Pizza™ Course Description 70% of the IT departments are unable to demonstrate value to their business. IT is under pressure. New, disruptive technologies like Cloud and social media, are emerging rapidly and businesses understand the potential and opportunities faster and better than IT. How can IT align with the business to make sure the business becomes successful. How can IT manage the continually changing demands for new IT (deliver value and outcomes), without negatively impacting existing services and capabilities (costs and risks) for the business? Objectives Develop Customer Focus Apply ITSM at a Strategic Level Align IT and Business decision making Create Business Value Improve Team Work Scenario Grab@Pizza is a very successful company that sells millions of pizzas every year. Unfortunately, sales figures have been far below expectations during the six months in the past year. The CEO urged the Business Manager to make a challenging recovery plan. This plan is based on a six month strategy to bring sales and profit back on target. IT is a crucial enabler for reaching new markets, streamlining processes and reducing administrative overheads. The IT department must organize themselves to effectively explore the business demands, translate them to IT strategy and organize: IT Support, IT Operations, Change Management to ensure that the Business is successful at the end of the simulation. Course Information Audience Learning Objectives Course Outline Benefits Of Working With ITpreneurs Ready-to-use training materials means faster time to revenue. Offer relevant training to your clients: order accredited training materials, book exams, and drive results. Innovative Solutions We continue to innovate our portfolio. We offer blended learning programs, video-based learning as well as interactive learning tracks. Convenience An intuitive ordering process and fully automated delivery portal that integrates with your own delivery processes make your life easy. Instructor Support You get extensive guidance for instructors, ensuring optimal deliveries, every time. Don’t have an instructor? Use one of ours! 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