Home Employee Benefits Get a Quote About Business Insurance Personal Insurance Resources Contact Claims Claims We strive to help you prevent claims. However, in the unfortunate event of a loss, Genatt V’s claims professionals will assist you in reporting and monitoring your claim, with a valuable understanding of the legal issues that affect claims handling. We can assist you in navigating the claims adjusting process and dealing with adjusters. Moreover, our claims professionals work closely with your Account Executive to mitigate the effect of losses on the underwriting of your policies. It is important that you timely notify us of all claims, or any incident that you have reason to believe may give rise to a claim. Our claims department is open from Monday to Friday, 8:30 a.m. to 4:30 p.m. In the event of a loss that is particularly time sensitive (for example, your building is flooding), we urge you to utilize the claims reporting information below or contained in your policy. ACE Group Phone 800 433 0385 Fax 866 635 5687 aceclaimsfirstnotice@acegroup.com Ace Private Risk Services Phone 800 945 7461 Fax 800 678 9847 Prsfirst_reports@acegroup.com AIG / Chartis Phone 888 760 9195 Fax 888 858 1472 PCG-claimsFNOL@aig.com Abroad 302 482 6000 AIG / Lexington Phone 877 873 9972 Property – lexingtonhomeownerproperty@aig.com Commercial Property – lexingtoncommercialproperty@aig.com Commercial Auto & General Liability – lexprimaryfnol@aig.com Affiliated FM Global Phone 973-402-2200 nyclaimsnewloss@affiliatedfm.com Allianz Ins. Co. Phone 800 558 1606 Fax 888 323 6450 AmTrust NA Phone 877 207 3119 Fax 877 207 3961 anaclaimsreporting@amtrustgroup.com Aspen Specialty Phone 646 502 1032 Primary Casualty – Casualty.claims@aspen-insurance.com Excess Casualty – Casualty.claims@aspen-insurance.com Environmental – Environmental.claims@aspen-insurance.com Phone 646 502 1013 Fax 646 502 1020 Property – Phone 617 532 7300; Fax 617 532 7342 Management Liability (D&O, EPL) – ampclaims@aspen-insurance.com Marine Energy & Construction – mecclaims@aspen-insurance.com Phone 646 502 1000 Axis Phone 678 746 9000 Professional Liability – usclaimnoticebh@axiscapital.com Property, General Liability, Umbrella – usclaimnoticeatl@axiscapital.com E&O – usclaimnoticekc@axiscapital.com American Bankers – Flood 800 245 1505 claims.firstnotice@assurant.com Chubb Personal & Commercial Phone 800 252 4670 Fax 800 300 2538 www.chubb.com Clermont Specialty Phone 201 518 2500 Fax 866 334 6914 firstreports@clermont.wrberkley.com CNA Phone 877 262 2727 Fax 800 953 7389 Crum & Forster Phone 800 690 5520 Auto – autonol@cfins.com; Fax 877 622 6188 General Liability – Liabilitynol@cfins.com; Fax 877 622 6204 Property – propertynol@cfins.com; Fax 877 622 6433 Umbrella – umbrellanol@cfins.com; Fax 877 622 6533 Management Professional – Liabilitynol@cfins.com; Fax 877 622 6230 Dongbu / New Age Underwriters via York Risk Service Phone 866 391 9675 Fireman’s Fund Personal & Commercial Phone 888 347 3428 Fax 800 511 3720 newlossnotice@ffic.com Foremost Insurance GNY / Greater New York Mutual General Liability – Phone 212 683 9700; Fax 212 683 6871 liabclaimsny@gny.com; liabclaimsnj@gny.com; liabclaimsct@gny.com Property – Phone 866 290 6833; Fax 212 532 8018; propertyclaims@gny.com Great American 800 545 4269 Hanover Insurance Company Phone 800 628 0250 Hartford Commercial Phone 800 553 1710 Fax 800 757 5861 International Marine Underwriters 877 248 3435 Liberty Mutual Insurance Phone 888 951 3200 LiDAC Phone 516 482 2696 Fax 516 482 7281 Navigators Phone 855 444 4796 One Beacon Personal & Commercial Phone 866 992 4368 Fax 800 224 4817 Philadelphia Insurance Phone 800 765 9749 Progressive Phone 800 274 4499 Pure Phone 888 813 PURE claims@pureinsurance.com Royal Personal & Commercial Phone 605 432 6468 Fax 888 689 6034 Seneca Insurance Company Phone 212 344 3000 Fax 212 422 7451 Starr Indemnity Phone 855 782 7725 Tower Group Phone 212 655 2000 / 888 856 5522 Fax 212 655 1036 reportaloss@twrgrp.com Travelers Commercial Phone 800 238 6225 Fax 877 784 5329 Travelers Personal Phone 800 252 4633 Utica National – Commercial Lines Phone 800-216-1420 Fax 800 216 1420 Utica National – Personal Lines Phone 800 216 1420 Fax 888 538 2018 Wright Flood Phone 800 725 9472 floodclaim@weareflood.com XL Group xlgroup.com/insurance/claims Phone 800 823 7351 Zurich Commercial Phone 866 488 2508 Fax 877 962 2567 To search type and hit enter About Genatt V LLC Genatt V LLC is a privately held full service insurance brokerage operation. We provide a comprehensive range of innovative products for Business Insurance, Personal Insurance and Life, Health & Benefits. Navigation Home Employee Benefits Get a Quote About Business Insurance Personal Insurance Resources Contact Claims Contact Genatt V LLC Tel: 516-869-8666 Fax: 516-977-7972 Email: info@genatt.com Copyright 2014 - GENATT V LLC