ONLINE STORE REPAIR ZONE CONTACT US HOME DEVICES & ACCESSORIES SETUP & DEPLOYMENT WARRANTIES & REPAIRS ABOUT GET SUPPORT GET YOUR CLAIMS ENTERED FAST! Up to 25 Claims in Under 5 minutes Trafera, formerly FireFly brings you the easiest process ever for submitting warranty and off-warranty repair claims! Our simplified RMA form lets you copy and paste up to 25 serial numbers at a time. Not sure what’s under warranty and what’s not? Just send us everything and we’ll sort it out. Discover how easy repairs can be >>> SUBMIT A CLAIM Not sure if your devices are still under warranty? You can look them up here! Select your device type to begin, then follow the instructions on the manufacturer warranty lookup pages: Product purchases from Trafera are communicated to the manufacturer to ensure the warranty term starts on the purchase date. This can take time to propagate on their site. If you believe the warranty entitlement shown on the manufacturer’s warranty lookup tool is incorrect for your devices, please note it in your RMA submission and we’ll get it figured out. Get Support Name* District/Organization Name* Email* Phone Extension Message* READY TO IMAGINE IT BETTER? FIND A SALES REP Send me helpful tips, news, and specials about once a month: We respect your privacy and won’t spam you or sell your info. Unsubscribe anytime. Trafera 2550 University Ave. W., Ste 315-S Saint Paul, MN 55114 Phone: 651-888-7922 Fax: 651-888-7916 Toll Free: 1-855-862-5120 Home Devices & Accessories Why Choose Trafera? Chromebooks Windows Devices Carts & Cabinets Kajeet Mobile Internet Interactive Flat Panels Software & Training Contact Sales Setup & Deployment White Glove Setup Asset Tagging and Etching Green Bulk Shipping Used Device Buy-Back Warranties & Repairs Get Support DOAs & Shipping Damage Trafera Smart RMA Trafera Smart Repair DIY Repair Kit Student Repair Program Submit a Claim About Contact Us Privacy Policy | Legal Info