Home About The Facts Quality Services Team Quinyx Benefits News Careers Contact The Vocare Group provides innovative, high quality healthcare services to patients and commissioners, delivered through effective partnerships. Vocare provides urgent care services to ten million patients across the UK through urgent care centres, GP out-of-hours services, integrated urgent care centres and the NHS 111 service. Leading Care Provider Dedicated Team Urgent Care Services Our mission is to provide clinically-led services and 24/7 urgent care in hospitals, at our centres and at home, as well as leadership around care policy development and service regulation. Read our statements on privacy, safeguarding and equitable access. Latest News 06/10/2021 - Gender Pay Gap Report 2020/21 28/09/2021 - St Mary's Urgent Treatment Centre receives 'Good' rating from CQC 12/06/2020 - Into the next phase... A blog from Totally plc Medical Director 12/08/2019 - St Mary's UTC receives 'Good' rating from CQC Navigation Home About Facts Quality Services Team Quinyx Staff benefits News Careers Contact Get in touch For health-related issues please call 111 Telephone: 0300 123 1182 (9am - 5pm) Compliments and complaints Complete our Friends and Family questionnaire Find us Vocare House Balliol Business Park Benton Lane Newcastle Upon Tyne NE12 8EW © Vocare 2021 a Totally plc company

The Friends and Family Test Your recent experience of our service. What is your postcode? Which centre did you visit or service did you contact? How likely are you to recommend our service to your friends and family if they need similar care? Extremely likely Likely Neither likely or unlikely Unlikely Extremely unlikely Don't know Can you tell us why you gave that response? What was good about your contact with the service? What could have made your contact with the service better? Please tick this box if you don't want your comments to be made public. Is the patient ... ? (required) Male Female What age is the patient? 0-15 16-24 25-34 35-44 45-54 55-64 65-74 75-84 Over 85 years old What is the patient's ethnic group? White Mixed / Multiple ethnic groups Asian / Asian British Black / African / Caribbean / Black British Other ethnic group Are the patient's day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months? (include any issues / problems related to old age) Yes, limited a lot Yes, limited a little No Prefer not to say Send