MENU Information Central > At the Airport Boarding You are almost ready for take-off. Here’s what you need to know. Boarding pass Your boarding pass includes the number of your boarding gate. You can find your boarding gate by checking the airport departure screens. All fastjet flight numbers start with FN. Priority Boarding As part of our exclusive offering and benefits of choosing the FlexiFlyer fare, FlexiFlyer Guests can skip the boarding queue and head straight to the front of the line. Be the first to board the plane, settle into your seat and relax ahead of your flight. This benefit is available at the boarding gates in Harare, Bulawayo, Victoria Falls and Johannesburg airports. The benefits of Priority Boarding shall remain subject to the airport facilities and or constraints and other environmental factors at each station. Opening and closing times Boarding gates open 30 minutes before and close 20 minutes before the scheduled departure time. Late arrival If you arrive late (less than 30 minutes) before the scheduled departure time at the boarding gate you may be DENIED BOARDING. As a result, we recommend that you present yourself at the boarding gate no less than 40 minutes before the scheduled departure time of your flight. Our tickets are non-refundable in the event of a late arrival or when you are unable to fly due to personal circumstances. See our cancellation policy for more information. Dedicated Check-in FlexiFlyer Guests can breeze through check-in with their own dedicated check-in queue available on most of our routes. Find out more Airport Lounge Access Why not sit back and relax in the airport lounge prior to your flight? FlexiFlyer Guests are invited to do just that at select airports. Find out more Do you need a Visa? Avoid disappointment and check to see if you need a Visa to travel to your destination. Zimbabwe > South Africa > Proof of identification Find out what you need to bring with you to the airport. Find out more Book your flight Book your flight Learn about our fares FlexiGo Manage my Booking Add Travel Extras Change My Flight Fees and Charges Plan your Flight Our Destinations Route Map Seating At the Airport Checking In Boarding Proof of Identification Contact Customer Service & Call Centre FAQs fastjet Careers About fastjet About Fastjet Investors Terms and Conditions Policies Press Room Prepare For your Flight How to Book and Pay Baggage Allowance Special Assistance Pre-authorization for a Medical Condition Travelling with Children On-Board In-flight Experience Conduct on Board Inflight Magazine Travel Agents Travel Agent Login Galileo Amadeus CRS & GDS Reservation & Ticketing Policy Travel Updates Fly With Confidence COVID-19 INFORMATION & FAQ Flexible Booking Change Policy Flight Updates Subscribe - news and updates Follow us