Home About Us Edge Protection Projects News Media Library Contact Us Links in this section Group Profile Customer Service Sustainability Vacancies Associations Stair barriers Free standing barriers Edge protection barriers Home » About Us » Customer Service Customer Service Our commitment to providing quality customer service is one of the things that set us apart from the rest. Working closely with customers from the very start allows us to provide the service they require. We’re with them every step of the way from the design to installation and maintenance. easi-edge provide the following service: Total project management Technical detailing and support Deliveries and collections Provision of field engineers available throughout the project Problem solving Technical Support easi-edge will assign each project a Project Co-ordinator who will... Attend meetings with Main Contractors and Steel Fabricators before the project starts and as necessary throughout the project Identify the most suitable system for the project Advise Steel Fabricator on drilling requirements, in terms of size and location of holes etc. Establish indexing requirements Liaise with Main Contractor, Steel Fabricator and Decking Contractor to establish phasing and indexing requirements Provide colour coded, marked-up drawings showing location of easi-edge edge protection Equipment pre-indexed and colour coded before being delivered to site, therefore reducing the need for further work on-site Detailing software used includes StruCAD and AutoCAD Field Engineers As an added bonus easi-edge have a team of experienced Field Engineers who are available from day one of the barriers being delivered to your site. They provide the following service: On-site training Tool box’ talks Certificates of attendance Site inspections Problem solving Assist with transfer of hires to the Contractor or Main Contractor As an additional benefit their Field Engineers are CSCS card holders and are City & Guilds 7301 trained. The system minimises the risks of working at height, it is faster to install and more versatile than traditional scaffolding edge protection. Robert Olley, Senior Project Manager – Kier Eastern Contact us for details Download the brochures easi-edge products easi-edge trail-arrest core-safe bay-master safety training services Privacy policy Site map Registered in England and Wales No. 06312583 About us Group profile Customer service Sustainability Vacancies Associations Projects Edge protection Edge protection barriers Stair barriers Free standing barriers News Safety Blog Media Library Contact us