Sign In Home I want to... Residents Business Visitors Government Water Department Administration and Staff Water Service Area Important Numbers Water Rates Improper Operation Fees Bulk Water Usage Water Conservation Water Department Projects List Water Cross Connection Water Capitalization Fees Construction Standards Water Standard Drawings Water Quality Reports 2012 Comprehensive Plan FAQ The Water Department's goal is to provide tasty and healthful water at a reasonable price at consistent pressures and in sufficient quantities. Originally, the City of Coeur d’ Alene obtained all of its water from Lake Coeur d’ Alene. Today, our sole source of water is the Rathdrum Prairie aquifer. The Rathdrum Prairie Aquifer is an underground river whose depth varies between 150-280 feet below the surface. The aquifer begins at Pend Oreille Lake and flows southwesterly to Spokane, WA. The aquifer’s boundaries are the foothills that define the flat prairie land between these two points. An aquifer study in 1978 estimated the flow at the Idaho/Washington border at 650,000,000 gal/day. The aquifer is a very pure source of water and minimal treatment is done to it. There are 10 wells located in the city. We can pump more than 42 million gallons per day. Our average winter demand is about 7 million gallons per day. Our peak summer day demand will be between 30 and 35 million gallons. The number of wells that are running is determined by the demand for water. During the winter when water demand is at its lowest, running two wells will meet the water demand needs for the entire city. During the hottest summer days, all of the wells will be on. We have approximately 6 million gallons of storage. During fiscal year 2019-2020 we pumped just over 4.2 billion gallons of water. The system has over 19,000 active accounts. The Water Department has 23 full time employees. 2021 Meter Change Out Program Letter Click here for a link of Backflow Testers Contact Us Phone: (208) 769-2210 Fax: (208) 769-2336 Hours: 8:00am-5:00pm Monday - Friday 3145 N Howard St Coeur d’Alene, Idaho 83815 See Map City of Coeur d'Alene 710 E. Mullan Ave Coeur d'Alene, ID 83814 Phone: 208.769.2300 8:00am - 5:00pm Monday - Friday After Hours Emergency: Water: 208-755-9729 Sewer: 208-769-2241 ©2021 All rights reserved Quick Links Job Postings Pay Online Calendar Ask a Question Message the Mayor Connect With Us Facebook Twitter City Videos Contact Us City Directory Ask a Question View Webcams Utilities Drainage System Utility Sanitation Service Sewer Service Street Lights Utility Billing Water Service