Resources A DEFINITIVE GUIDE TO EMPLOYEE ENGAGEMENT SURVEY COMMUNICATIONS 7th September 2020 Whether it is more regular pulses or an annual employee engagement survey, it is always a big undertaking for organisation. And an essential element to get right is communications. Without clear communication throughout, even the best of surveys will likely fail to yield the desired outcomes. Having been involved in the planning, running and follow up of hundreds (or maybe thousands) of engagement surveys for our clients, we know what works. And what doesn’t. In this guide we’ll set out advice,... Engagement & surveys SPOTLIGHT ON: EMPLOYEE EXPERIENCE IN THE HOUSING SECTOR 25th August 2020 In this report we explore what’s key to improving the employee experience of people working in the housing sector. Our team has analysed our engagement survey housing data and compared it with our other industries to reveal some eye-opening differences, things to celebrate and a couple of notable areas to address in leadership comms and enablement. The housing sector is an area ETS has worked extensively in over recent years. Partnering with the likes of Clarion Housing, Guinness Partnership, First Ark (now... employee experience, Engagement & surveys WHY EMPLOYEE EXPERIENCE MATTERS MORE THAN EVER 24th July 2020 COVID-19 has changed everything, perhaps forever for some organisations, industries and employees. Certainly, the short-to-medium term future will be quite different for us all. But the focus of business needs to move quickly to what comes next. Keith McGrane, a Senior Consultant Psychologist at ETS, explains: "There are likely lots of initiatives your organisation could push right now, but what are the people strategy activities that you should prioritise to deliver the very best employee experience in the months ahead?" This is... employee experience FROM EMPLOYEE ENGAGEMENT TO EMPLOYEE EXPERIENCE 18th November 2019 Current state of play Employee engagement is complex and touches upon almost all known parts of human resource management. There’s no single definition but most scholars agree that engaged employees typically have high levels of energy and identify strongly with their work. Studies have shown links between engagement and organisational performance outcomes including employee retention, productivity, profitability customer loyalty and safety (Markos & Sridevi, 2010). Much research has also explored drivers of employee engagement that, if present, can enhance it. One such... employee experience, Engagement & surveys RETAIL EMPLOYEE EXPERIENCE SPECIAL REPORT 24th November 2018 The 21st century retail challenge The world has turned and the retail industry has experienced and been affected by seismic changes in the last decade. But what has been the impact on employees’ experience at work amid all of this industry and organisational change? And where should retail employers be focusing to keep hold of and get the best from their people going forward? We’re well placed to answer these questions and shine a light on the retail employee experience through our... employee experience, Engagement & surveys Join our subscriber list Our people experts publish guides, videos, case studies and lots of other useful stuff. Hear about it first. Name * Email * Get in touch info@etsplc.com +44 (0) 1932 222700 ETS Hersham Place Technology Park 41-61 Molesey Road Hersham Walton-on-Thames Surrey KT12 4RS Follow us on social Other links Legal information © Expert Training Systems plc 2013-2021. All rights reserved.