Inquiries TEL: 0299-67-5151　FAX: 0299-67-5120 Top / Product Search Features / TMC Company Profile access Document request / inquiry (1) Application from the Internet Click here to apply for a new application . If you need to confirm the contents of your application (visit date, work completion, etc.), please click here. (You will need to enter the reception management number and phone number.) (2) Application by fax / email [EXCEL: 102KB] Work request form for repair / inspection (in the case of format download) If you need it, please download it from the button on the right and use it. Please print out the repair / inspection request form, fill in the necessary items, and apply by fax or e-mail. [FAX: 0299-67-5120 (Headquarters window)] [e-mail: info@takasu-tsk.com] (3) Apply by phone Repair / inspection reception desk toll-free number (free) 0120-775-191 * Can also be used from mobile phones and PHS. * Please check the phone number and make sure that you do not make a mistake when making a call. Reception hours ● 9: 00-16: 00 (excluding Saturdays, Sundays, national holidays, year-end and New Year holidays, and summer vacation) ■ Requests for on-site repairs and product replacements We accept requests for on-site repairs and product replacements using the above "New application for repairs / inspections" and "Work request form for repairs / inspections". For quick and accurate answers, it is a good idea to check the "product part number" and "serial number" of the target product before consulting. (If you remove the front panel, many models have a sticker on the inside of the main body, so please check.) We can accept on-site repairs and replacements, but we do not sell products directly to customers. not here. The SC staff will contact you directly from the day to the next day to discuss the date and time of your visit. Reception after 16:00 will be handled the next business day. Estimated basic work charge for repairs and inspections (As of April 1, 2014) Basic repair work fee 13,000 yen (excluding tax) Basic fee including work fee, business trip fee, transportation fee, parts shipping fee, disposal fee. Legal inspection work basic charge (legal inspection of specified maintenance products) 15,000 yen (excluding tax) Basic fee for legal inspection of specified maintenance products. (In the case of parts replacement, a separate parts fee is required.) The work is about 1 hour as a guide, but it may vary depending on the installation situation. Inspection technical fee 10,000 yen + business trip transportation expenses 2,000 yen + other expenses 3,000 yen (including shipping fee) Simple inspection work 8,000 yen (excluding tax) It seems that there is no abnormality, but at the request of the customer, the basic charge when only inspection is carried out. (Operation check, etc.) All prices are excluding tax. Estimated parts cost 上記「修理・点検等 作業基本料金」以外に部品交換が必要な場合は、「部品代」が発生致します。 【換気乾燥暖房機の場合】機種により部品代が異なる場合がございますが、下記料金（部品代）を目安と考えて下さい。 送風ファンのみ 1,000円（税別） メイン基板 5,000円（税別） 送風ファン・モーター 5,000円（税別） サブ基板（受信部） 2,000円（税別） 換気ファンのみ 1,000円（税別） 照明基板 3,000円（税別） 換気ファン・モーター 5,000円（税別） リモコン 3,000円～ 10,000円（税別） PTCヒーターユニット 5,000円（税別） フィルター 1,000円（税別） フロントパネル 3,000円（税別） 金額はすべて税別価格を表示しております。 商品交換の場合（旧商品を現行商品との入替えを希望する場合） 当社では、当社商品を長年ご愛顧頂いたお客様が現行商品への入替えを希望される場合のみ、特別価格にて販売を行っております。旧商品の品番をご確認の上、お気軽にご相談下さい。 ▲ページTOPへ ■換気扇の交換について ●天井用換気扇（TK-100VN）交換希望の場合 現行商品（後継機種）TK－180NSへの交換を下記の料金にて賜ります。料金は交換作業時に直収となりますので、ご用意ください。 交換作業基本料金 13,000円（税別） 作業料金・出張費・交通費・部品発送費・処分費を含む基本料金。 商品代（TK－180NS） 5,000円（税別） 合計金額18,000円（税別） 金額はすべて税別価格を表示しております。 ●天井用換気扇（RGAZ002A）交換希望の場合 現行商品（後継機種）TK－180KSへの交換を下記の料金にて賜ります。料金は交換作業時に直収となりますので、ご用意ください。 交換作業基本料金 13,000円（税別） 作業料金・出張費・交通費・部品発送費・処分費を含む基本料金。 商品代（TK－180KS） 5,000円（税別） 合計金額18,000円（税別） 金額はすべて税別価格を表示しております。 ●浴室用換気扇（RGAZ001B）交換希望の場合 You can exchange for the current product (successor model) TK-210 at the following rates. Please be prepared as the fee will be collected directly at the time of replacement work. Replacement work basic charge 13,000 yen (excluding tax) Basic fee including work fee, business trip fee, transportation fee, parts shipping fee, disposal fee. Product fee (TK-210) 5,000 yen (excluding tax) Total amount 18,000 yen (excluding tax) All prices are excluding tax. ▲ Page TOP ■ About parts shipping We sell consumable parts and repair parts necessary for repairing and replacing parts that we can handle by ourselves, and accept inquiries regarding purchase. Due to product quality assurance, we cannot sell parts that cannot be repaired or replaced by the customer (internal parts, electrical parts, etc.). Please be forewarned. Payment method Cash on delivery (Yamato Transport) Please pay the product fee + shipping fee + cash on delivery fee + consumption tax equivalent amount to the courier who delivered the product. However, if the total product price per delivery destination is 10,000 yen or more, shipping and cash on delivery fees are free. Order reception * Reception hours are from 9:00 to 16:00. We are closed on Sundays, public holidays and Saturdays (partly). Please note that the response to inquiries by e-mail will be the same as above. * Orders are limited to customers in Japan. (Additional charges may be incurred for remote islands.) ▲ Page TOP ｜Personal information protection｜Before using the site｜ Copyright (C) TAKASU., Ltd. All rights reserved.