Home Locations Services Security Tips Employees About Us Instructions: Log in to the ISB app • Select Deposit Checks from the menu • Choose deposit account • Capture image, front and back • Enter amount of the check • Submit 1234 Ipava State Bank Installs ITMs and Solar Panels, Improving Customer Options and Efficiency January 8, 2021 Ipava State Bank has launched new Integrated Teller Machines (ITMs) in Peoria Heights and in the drive-thrus for Astoria, Canton, Ipava, and Lewistown, offering an innovative banking option for customers. Additionally, the bank has improved building efficiency by installing commercial solar power systems for three ISB locations: Canton, Lewistown, and Washington. “We are proud of our efforts to seek new ways of operating more efficiently while investing in our community,” said Lewis Pigg, President of Ipava State Bank. “Our decisions are based on what will serve our customers best and what will matter most to them. For us, that meant improved technology and building efficiency.” The new ITMs installed at Ipava State Bank are not to be confused with the more commonly known ATM. The interactive machines allow customers to talk via video with an ISB teller during banking hours. “While some in the industry are investing in brick-and-mortar, we felt our customers would benefit more if we invested in technology, especially during a pandemic,” said Pigg. “For customers who really value the branch experience and feel comfortable banking in person, most of our locations offer lobby hours.” Through live audio and video, the ITMs can help customers cash checks, regardless of the amount, ask questions and discuss transactions, make loan payments, deposit funds without an envelope or deposit slip, and withdraw cash—even in $1 increments. If a customer does not need to video chat with a teller, the ITMs can still be used for traditional ATM functions at any time. “We considered the future of banking. Customers expect excellent service, whether it’s digital or in the branch,” said Joe Dietz, CEO and Chairman of the Board of Directors, Ipava State Bank. “How do we meet that expectation? By keeping our locations a modest size and investing in efficiency and technology.” ISB says they are already getting great feedback from those who have used the ITMs. “Our customers love them compared to the old drive-thrus. The technology is remarkable. It’s changing banking for the better,” said Pigg. “We are proud to be at the forefront of this innovation in customer service.” The solar power project was designed and installed by Quick Electric, a central Illinois electrical contract firm based in Fairview, Illinois. “Our goal is always to partner with and support our local businesses,” Dietz said. “Solar power has become an undeniably sound, long-term investment. Between the three ISB locations, we installed close to 150 solar panels. The bank will realize an average of 175% ROI within about seven years,” said Lisa Quick, President of Quick Electric. “Switching to solar power at some of our locations gives us an opportunity to pass on efficiency savings to customers and shareholders while making strides in sustainability,” said Dietz. “There is nothing frivolous about this upgrade.” Update June 1, 2020 May 28, 2020 Beginning June 1, 2020, our lobbies will reopen. Per recommendations, please wear a mask when entering the bank lobbies for service. Please maintain social distancing as much as possible. We take health and safety very seriously and are instituting several things to make our customers and employees safe. If a lobby visit is not required, please continue to use our drive‐ups, ATMs, night depositories, online banking, and mobile banking as an alternative. We are thankful to our loyal customers for being understanding during these difficult times. Update March 21, 2020 March 21, 2020 Effective Monday, March 23rd, all ISB lobbies will be closed as we take steps to help mitigate the spread of Covid-19. We are asking our customers to use our drive‐ups, ATMs, night depositories, online banking, and mobile banking as much as possible. Debit cards will function as normal. Until further notice, lobby access will be available by appointment only for loan and deposit needs, as well as access to safe deposit boxes. Please call any of our offices for assistance. We are fully staffed and ready to serve you. As we have shown since 1902, Ipava State Bank is dedicated to our customers, communities, and employees. We have detailed plans in place that will guide us through business interruptions and changes to our customary daily practices. We appreciate your patience and understanding as we all work through this unprecedented time together. Bank Safely March 17, 2020 Alternative ways to BANK SAFELY! Drive-Thru allows you to: Conduct teller transactions Limit contact exposure between yourself, other customers, and our staff Update your personal information Make sure we can stay in touch Obtain account information Get account balances and transaction information Online Banking allows you to: View account activity See transactions, balances, and account statements Send bills through Bill Pay Pay credit cards, loans, and other bills Transfer money between accounts Pay ISB loan payments Mobile Banking App allows you to: View account activity See transactions and balances Transfer money between accounts Turn your debit card on and off Centervoice Telephone Banking 1-866-753-8202 Review account activity Transfer money and make loan payments ASK A BANK ASSOCIATE IF YOU NEED ASSISTANCE WITH ANY OF OUR MOBILE BANKING PRODUCTS! New Location! December 11, 2019 4606 N. Prospect Road Peoria Heights, IL 61616 (309) 692-6875 Lost or Stolen Debit Card January 4, 2019 Report lost or stolen debit card 1-844-202-5333 Now Offering ID TheftSmart™ December 7, 2017 Protect Your ID Be proactive and protect your personal information. Become an IDTheftSmart™ member before something happens. Benefits of the IDTheftSmart™ Service: Performed for you by your private investigator Support of a licensed private investigator who will explain the ID theft restoration process so you understand your rights and responsibilities Assist you in reviewing and resolving all trails of fraudulent activity Will issue fraud alerts for you with consumer credit reporting agencies and government organizations Prepare documentation (i.e. dispute letters or defensible complaints) Work all ID theft issues until they have been verifiably resolved Enroll today by filling out the form on our ID TheftSmart™ Service page or inside any of our branches. Mobile Banking January 12, 2016 Mobile Banking is now available for iPhone and Android. Check out our secure and convenient app today! App for iPhone App for Android Now offering PIN Change March 9, 2015 Did you know you can now change your debit card PIN at all ISB ATMs? Try it today! Updated Terms & Conditions March 4, 2014 Ipava State Bank has recently sent out an updated Terms and Conditions policy to deposit account customers. Please read this document as it outlines the terms and conditions of your accounts. 1 2 ONLINE BANKING User name: Forgot user name Forgot password Enroll Today! • Check account balances • Transfer funds among accounts • Verify deposit and loan transactions • View check images online • Print account histories Enroll Now! ID THEFTSMART Log In Here Enroll in IDTheftSmart™ Today! Privacy Terms 3rd Party Disclaimer CRA Notice Internet Banking Disclosure Internet Gambling Notice Loan Payment Notice Safeguarding Your Information WE ARE WHERE YOU ARE! Ipava Location 70 E. Main Ipava, IL 61441 Ph: 309.753.8202 Astoria Location 101 E. Broadway Astoria, IL 61501 Ph: 309.329.2186 Canton Location 123 E. Pine Canton, IL 61520 Phone: 309.647.3288 Canton Drive-up and Trust Dept 74 E. Pine Canton, IL 61520 Ph: 309.647.3288 Lewistown Location 1203 S. Main Lewistown, IL 61542 Ph: 309.547.2064 Washington Location 116 Washington Square Washington, IL 61571 Ph: 309.444.5965 Peoria Heights Location 4606 N. Prospect Road Peoria Heights, IL 61616 Ph: 309.692.6875 ATM Only Locations Washington ATM 1873 Washington Rd Washington, IL 61571 Canton ATM 1907 N Main Canton, IL 61520 Copyright © 2021 Ipava State Bank.