Online Account Latest News Get a quote Home Gas & electricity Manage your account About Help Moving Premises We know how stressful moving property can be so we’ve set out our change of tenancy process below We believe in treating our customers fairly, which is why we want you to know what information we’ll need, right from the start, to avoid creating any unwanted complications to the process. Below we’ve set out our change of tenancy process and explained exactly what details we need to process any change on our records. This will ensure you’re only charged for the period you are responsible for a property. Why do I need to submit a Change of Tenancy? To protect customers and help us process a change of tenancy as quickly and efficiently as possible, we need certain information. We may also attempt to verify the change of tenancy requests via an outbound call to the business landline, or with the landlord of the premises. This additional due diligence is carried out as best practice and to safeguard customers from potentially fraudulent requests. Before you get started, please note if you’re moving in or out of a business premises we’ll need the following details: Date of change - To ensure accurate billing for all parties. Final/Opening Meter Readings - As with date of change accurate and up to date readings are required to ensure accurate billing for both the Outgoing and Incoming tenants. Landlord Details - We may need to contact the property landlord in relation to confirm details. Commercial Utilities vs Domestic Utilities The energy powering your business during the day is the same energy heating your home at night, yet energy suppliers treat commercial and domestic contracts differently. Usually, domestic energy contracts are on a rolling term with no definitive end date. This means that domestic customers can switch their supplier at any time, however, the unit rate can fluctuate month on month. Business contracts are fixed term, usually a 1 – 5-year contract. Business customers do not have the option to cancel their contract early without additional paperwork to confirm a change of responsibility. Are you moving in or out of a business premises supplied by BES Utilities? Moving In What will I need? What's next? Complete Incoming Business Move Form Moving Out What will I need? What's next? Complete Outgoing Business Move Form Please complete the above as soon as possible, so that we can process any change quickly and efficiently. If we do not receive the requested details within 14 days, we will suspend any further action until we hear back from you. Alternatively, you can contact us as follows: By phone: 0344 5678 427 By post: CoT Team, BES Utilities, Highbury Stadium, Park Avenue, Fleetwood, FY7 6TX Online: Contact us via your Online Account Chat to us About Fuel Mix Disclosure Guaranteed Standards of Performance Energy Back Billing Refund Policy Difficulty Paying Legal Terms & Conditions Modern Slavery Statement Privacy Policy Smart Meter Installation Code of Practice Contact Complaints Emergencies Media Enquiries Postal address: Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood, Lancashire FY7 6TX BES Utilities is the generic reference to the group of companies that comprises BES Commercial Electricity Ltd (registered in England & Wales No.06882734) and Business Energy Solutions Ltd (registered in England & Wales No.04408013), both of whose registered offices are Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood, Lancashire, FY7 6TX. Proud Sponsors of Fleetwood Town Football Club We use cookies on our website to give you a better experience, improve performance, and for analytics. Find out more and control how cookies are used by clicking Cookie settings. By using this website you agree to the use of cookies. Accept Cookie policy