What are you looking for? Home Services Support Billing About Us Contact Webmail Mendocino Community Network COVID-19 Response Home About Us COVID-19 Response MCN COVID-19 Response Updated: 6/28/2021 Our staff continues to answer support calls and are out in the field working to repair lines. We will continue to monitor the information provided by the Mendocino County Public Health Officer and this information may be updated All MCN employees are fully vaccinated. Payments Customer are encouraged to make payments using our online billing portal (https://billing.mcn.org). If you do not know your login to the billing portal email billing@mcn.org or call our office 707-937-1444 or toll free 800-796-3896. You can also use our payment drop box located outside of our office at 10700 Ford Street, Mendocino, CA 95460. Office MCN is open to the public however we are located on the Mendocino High School campus and therefor all visitors are still required to wear a mask. MCN staff will be on site answering phone calls and emails. Dispatches If you have been sick or showing symptoms technicians will not enter your home, and we ask that you schedule a dispatch after you have recovered. Financial Hardships We understand that many are experiencing financial hardship due to the pandemic and we are offering several ways we can help. During this global pandemic MCN is following the Keep Americans Connected Pledge put out by the FCC (https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf). No Disconnects - We will not be disconnecting any service during the pandemic for customers who are unable to pay their bill. Customers must maintain communication with our office or may be disconnected. Delayed Payments - If you think you will not be able to make your payments we can delay your payment. Please email billing to ask for a delayed payment: billing@mcn.org If you are already behind on payments or need to make other payment arrangements please send us an email: billing@mcn.org MCN does not have data caps and does not charge late fees. Please do not hesitate to reach out to billing@mcn.org or manager@mcn.org if you have any questions or concerns about financial hardships during this time. Downtown WiFi MCN partners with the City of Fort Bragg to provide free WiFi in the downtown Fort Bragg area as well as at Bainbridge Park/Wiggly Giggly Playground. Work From Home MCN offers a Digital Phone (VOIP) service if you need to transition your business phone to a work at home phone: Digital Voice Existing Fusion and Digital Voice numbers can be forwarded to cell phone or other numbers when needed. The Mendocino Community Network is a business owned and operated by the Mendocino Unified School District. Our mission is to provide high-quality, personal Internet services to our school district, our customers, and the communities that we serve. CONTACT US Mendocino Community Network 10700 Ford Street Mendocino, CA 95460-2445 707-937-1444 800-796-3896 support@mcn.org QUICK LINKS Support Office Hours Services Webmail Contact Us DMCA Notice Privacy Policy Weather FCC Applications © 2021, Mendocino Community Network. All rights reserved. MCN is an Internet Service Provider Owned and Operated by the Mendocino Unified School District Your IP address is: 134.58.253.56 It is currently Dec 03, 2021 10:34 PM local time.