CONTENT CRITICAL Technology-Based Solutions CONTACT US 201.528.2777 HOME ABOUT US SERVICES CXSOLUTIONS RESOURCES CONTACT CASE STUDIES Here are a few examples of client situations where the CCS services and solutions platform has been used to maximum advantage. Case Study 1 Our client is a Fortune 250 global financial services company with a proud history of over 150 years. One of the nation’s largest mutual life insurers, it is a leading provider of employee benefits to a broad range of client organizations. They decided to pursue a strategic outsourcing program with CCS to enhance innovation and production efficiencies in communicating with their diverse customer audience. See The Entire Case Study Case Study 2 The client and their advertising agency are responsible for a marketing plan with a variety of ongoing and new direct mail, event, and retail campaigns. These campaigns increase the awareness, understanding and ultimate usage of the client’s offerings by consumers and businesses. 1,300 professionals from nine separate regions of the country select, customize and execute their localized campaigns within the guidelines and budget prescribed by the client. See The Entire Case Study Case Study 3 Our client is an S&P 500, Fortune 500 and Nasdaq 100 company, with revenues of over $8 billion and over 1000 retail locations. A critical goal was to have prior week store sales information in the hands of buyers each Monday to enable fast and accurate buying decisions resulting in having the best selling merchandise in stores at all times. The client needed to streamline the process required to provide time-sensitive and strategically-important accounting and buying reports. Data becomes available on Sunday evening and reports are needed by open of business on Monday morning in buying offices in three major cities. The old process provided reports by 9:30 AM. See The Entire Case Study Case Study 4 Client provides the electronic tolling system used on toll roads in 14 states, enabling interoperability between the roads. Since the system’s introduction, the various independent state authorities have focused on building toll collection infrastructure and on providing the essential service of handling customers, opening, closing and changing accounts. The provision of quarterly customer statements is a major factor on the costs and margins for state operators. See The Entire Case Study (Edit) Testimonials "Over the past few years, our business “partnership” with CCS has paid significant dividends. Their diverse production resources, commitment to top-notch client service and will" Vice President, Proxy Services "We have worked closely with Content Critical on a broad array of business challenges. We have always found their technology and production groups to be invaluable aids in evolving " Vice President, Billing Support Services READ MORE Case Studies Process Outsourcing Content Management On Demand Publishing Multi-channel Distribution White Papers Innovative Support Productivity & Speed Disruption Reinventing Expectations Knowledge Center WHITE PAPERS READ MORE CASE STUDIES READ MORE OPERATIONS READ MORE CONTACT US Our team understands how market changes have increased your need for efficient, coordinated business communications. Feel free to contact us anytime; we can help. By using this form you agree with the storage and handling of your data by this website. REQUEST A QUOTE Email Us 201.528.2777 Twitter Linkedin Rss Send your resume WE ARE HIRING! TERMS OF USE © 2021 CCS·