Free Ground Shipping on Orders $50+*. US only. My Cart CONTACT US Let us know how we can help. Check out our FAQs first to see if we've already got an answer for you. BROWSE FAQS SEND US A NOTE We continue to build on our legacy of listening to drummers’ needs. We welcome all questions, comments, and suggestions. Attn: Customer Service Avedis Zildjian Company International Headquarters 22 Longwater Drive Norwell, MA 02061 United States of America GIVE US A CALL For general assistance, order inquiries, or if you're having trouble with the site or logging in, our team is here to help. Zildjian Customer Service Mon-Fri | 8:30AM-5PM EST 1-800-229-8672 For questions about your online order related to status or payment, please contact our fulfillment partner, Quivers. Quivers Customer Service Mon-Fri | 6AM-11PM EST 1-805-250-4555 EMAIL US Get in touch with us at zcustomercare@zildjian.com or fill out the form below. We will get back to you within two business days. Full Name* Email* Brand* Please Select Zildjian Vic Firth Balter Mallets Message* By sending this message, I agree to Zildjian's Privacy Policy and Terms of Use.* ABOUT THE AVEDIS ZILDJIAN COMPANY THE VIC FIRTH BRAND JOURNEY CAREER OPPORTUNITIES ZILDJIAN NEWSROOM DEALER AND DISTRIBUTOR LOCATOR SUPPORT CONTACT US FAQS WARRANTY DOWNLOADABLE CONTENT SHIPPING AND RETURNS RETURN AUTHORIZATION PRODUCT REGISTRATION GUEST ORDER LOOKUP FOLLOW US GET UPDATES FROM US BECOME A VIC VIP NOW TERMS OF USE PRIVACY SETTINGS © 2021 ALL RIGHTS RESERVED. THE AVEDIS ZILDJIAN COMPANY INC. To find out more about how we use cookies and how you can change your settings, read our privacy policy or adjust your Cookie settings. ACCEPT DECLINE