menu Environment & Quality Steenbergen bv's business policy is aimed at continuity through long-term cooperation with its customers. An essential part of this is the quality policy. The market in which Steenbergen bv operates is characterized by increasing pressure from shippers on the performance to be delivered and fierce competition. Delivering quality is therefore an absolute precondition. This striving for quality is given shape by an active attitude on the part of the management and a documented and fully implemented quality management system. Of course there is also the obligation for employees to comply with the rules with the freedom for all employees to make improvements. The basic principles of the quality policy are: * Responding to the requirements and expectations of the customer; * Comply with all applicable laws and regulations; * Proactive attitude of all employees so that they can respond to customer wishes and future developments; * Continuous improvement of performance by analyzing complaints, conducting internal audits, recording deviations and measuring customer satisfaction; * Flexibility within established working methods through well-trained and experienced employees; * Well-equipped offices, automation and vehicles; * Constant attention by and for all employees. Dragan Guzijan, manager kwaliteitszorg:“Klanten hebben verwachtingen van de kwaliteit die Steenbergen b.v. dient te leveren. Voor ons als bedrijf is het dan ook erg belangrijk om deze verwachtingen waar te maken en zelfs nog iets extra’s te realiseren.” De klant heeft verwachtingen van de kwaliteit die Steenbergen dient te leveren. arrow Dragan Guzijan Manager kwaliteitszorg Steenbergen b.v. Over ons Terug naar home terug naar boven LU!DSPREKER VOOR STEENBERGEN TRANSPORT B.V. ©2021. Alle rechten voorbehouden