1AEA87A1-A3E8-45A0-BA3F-43259E70F420 Created with sketchtool. D7B0B2DF-EB28-4DF5-84A9-0CB685857244 Created with sketchtool. Home Solutions Workplace and Infrastructure DIGITAL WORKPLACE WORKFORCE AND INFRASTRUCTURE From employee to enterprise, our solutions help you build a digital workplace experience that enables a flexible workforce and prepares your infrastructure to adapt with the new reality. With our co-creation approach, Stefanini helps you re-imagine the workplace for better business outcomes and enhanced end-user experience. Embrace adaptability with a future-ready workplace experience As new ways of working become the norm, businesses must re-imagine their approach to the workplace. While managed service providers promise quality service and improved productivity, Stefanini delivers much more. With a focus on your unique business circumstance, we analyze pain points, identify opportunities, and co-create a customized transformation strategy. Our workforce and persona centric solution drives productivity and flexibility at scale, ensuring your digital workplace experience can adapt with your enterprise goals. We understand that along with your traditional Service Desk and Field Service needs, your business relies on modern infrastructure including cloud, virtualization, collaboration platforms and applications, and more. These digital tools must integrate with mobile devices, existing hardware, and traditional data centers, without sacrificing security. With our expertise in implementation and integration, we ensure that you’re leveraging technology to promote employee engagement, customer satisfaction, and efficiency. Our broad and customized solutions offer you a holistic approach that lets you define how your digital workplace experience will grow while preparing your infrastructure to efficiently adopt new technology and adapt with your new reality. With our workplace solutions, you’ll thrive in the new digital era. NATURAL EMPLOYEE EXPERIENCE TECHNOLOGY N.E.X.T. is now The future has arrived – with digital workers now able to work how and where they want in new normal. Stefanini's end-to-end managed service for digital workers – Natural Employee Experience Technology (NEXT) – ensures businesses can fully realize the benefits of this new reality. Learn more What our clients say about us "We began our journey with Stefanini back in 2015 with Service Desk and then in 2018 we expanded to Deskside support as well. It’s been a long, very strong partnership." Review submitted by marketing company. Revenue of $1.85B. Take your CX to new heights. Talk to an expert. WHAT ARE MANAGED WORKPLACE SERVICES? Gartner defines managed workplace services as a subgroup of the IT outsourcing market. Learn more Collaboration to Drive Innovation for Today and Tomorrow End-User Services Learn more Data center Services Learn more Cloud Learn more Sophie Learn more Modern Device Management Hardware as a Service Customer Experience Services Learn more End-user Experience management Learn More Our Customer-First Approach We strive for continuous improvement and are committed to customer service excellence. Stefanini delivers cost savings, efficiency, and improved customer service with people, processes, and technology as our focal point. To ensure we deliver this promise, our End-User Computing offers include specific customer-focused initiatives. From the initial launch, our Continuous Service Improvement team will monitor and manage SLAs to increase efficiency, customer service, and deliver accountability. Our CSI team will make a noticeable impact on your IT enterprise. Our Customer Experience Advocacy program provides proactive support and actionable results for enhancing your service. We offer consistent communication, working from within Stefanini on your behalf, to ensure the Voice of the Customer is always represented. With continuous service improvement and a focus on customer experiences, we initiate and manage the transformation of your workplace. We enrich your IT for a more efficient today and priming it to keep pace with the technology revolutions of tomorrow. Managed Services - Workplace and Mobility We are proud to announce that we have been recognized by ISG (Information Services Group), a leading global technology research and advisory firm, as a Leader in Digital Workplace Services in the ISG Provider Lens™ – Digital Workplace of the Future, Global 2019 Quadrant Report. The research and analysis presented in this report includes research from the ISG Provider Lens™ program, ongoing ISG Research programs, interviews with ISG advisors, briefings with services providers and analysis of publicly available market information from multiple sources. The study evaluates technology and service providers’ strengths and weaknesses and how they are positioned relative to their peers in the market. We are making this report available to the public so you can see the results of Stefanini’s evaluation. Read more about Stefanini’s placement in the report by downloading it HERE The Next Generation of Workplace and Infrastructure Solutions Technology is rapidly changing the way we work. To keep up with demands for the future of workplace and infrastructure solutions, check out our tips. Read the news Previous Next BROCHURE End User Experience Download BROCHURE Enterprise Services Download BROCHURE Continuous Service Improvement Download EBOOK Digital Workplace Magazine Download BROCHURE Adapt-Your-Way: Defining the New Workplace Experience Click to download REPORT ISG Managed Services Get the report Learn more about our Workplace Infrastructure Services Contact us Learn more about our portfolio and how can we help your business grow Advisory Services Application Services Digital Staffing Sophie Service Desk CXA CSI Cloud Services NEWS Stefanini Attends the Gartner Digital Workplace Summit 2019 NEWS What Are Managed Workplace Services? WEBINAR Road to the Future Digital Workplace NEWS The Next Generation of Workplace and Infrastructure Solutions NEWS Stefanini’s Managed Workplace Services (MWS) Recognised in Gartner’s Magic Quadrant Digital Adoption and Pro-Active Service Models Are Key Enablers to Creating a Modern Workplace NEWS Holograms in the Workplace? The Future is Closer than You Think We Have Emerged as a Major Contender in Everest Group’s Digital Workplace Services PEAK Matrix™ Assessment 2019 Contact us and learn more about our Workplace Infrastructure Services Contact us Sign up to receive the news POLICIES © 1988-2020 STEFANINI IT SOLUTIONS