SYKES is now part of Sitel Group®. Visit www.sitel.com for more information. NEWSROOM // APRIL 12, 2021 SYKES Wins EcoVadis Silver Medal Award Hi, We’ve reached another important milestone that we’re very excited to share with you! As you know, we’ve been asked by several of our top brand partners to report on our sustainability efforts through both the nonprofit CDP Worldwide as well as EcoVadis. Now more than ever, responsible business practices and a demonstrated commitment to the environment are top of mind for our clients and customers — they value partnering with companies that share their goals of a cleaner environment and a more equitable world. With that in mind, today, SYKES is proud to announce that we’ve earned a Silver Medal award from EcoVadis, scoring in the 25th percentile of all companies that EcoVadis rates, and the 90th percentile of companies within our industry! Read the full report. Why is this important? For our brand partners: Awards like this demonstrate our commitment to sustainability for clients looking to meet their vendor strategy goals. For our shareholders: In today’s business climate, many want to invest in companies focused on sustainability issues. For our business: This award is an opportunity to showcase the positive impact we’re making through our sustainability efforts around the world, focusing on the environment, labor and human rights, ethics, and sustainable procurement. For everyone else: We get to show our local and global business communities that we’re not just talking about global sustainability, we’re doing our part to make it happen. Spread the word! To keep up to date with the latest news and achievements, be sure to visit the sustainability homepage. If you are being asked by brand partners to present our story, initiatives, actions, plans, or more, please reach out to our Corporate Responsibility department by emailing corporateresponsibility@sykes.com. Share Contact Media looking to engage with SYKES are encouraged to contact: Kourtney Barnes Director, Global Marketing, PR & Analyst Relations +1 617 487 2415 kourtney.l.barnes@sykes.com Recent Awards Sykes Enterprise, Inc. To Be Acquired By Sitel ... June 18, 2021 SYKES Wins EcoVadis Silver Medal Award April 12, 2021 SYKES Joins New Impact Sourcing Initiative to H... February 19, 2021 SYKES Launches New Digital Services Division November 12, 2020 SYKES Names David Brain Chief Digital Officer October 08, 2020 COMPANY Sustainability News HOW WE HELP Outsourcing Holistic CX Service to Sales Extend Your Brand Digital Transformation INDUSTRIES Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel MORE INFORMATION Locations Careers Employee Spotlight Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility SYKES FAMILY OF COMPANIES Learn More Copyright © 2021 Sykes Enterprises, Incorporated