.st2{fill:#0E90D0;} SMELL GAS? CALL 0800 002 001 Get Connected Already Connected About Us Projects Safety & Environment News Privacy Policy Safety & Environment Safe working and safeguarding our customers Home / Safety & Environment / In an Emergency In an Emergency Call the gas emergency team 0800 002 001 (24 hrs a day 365 days a year) Turn off the gas supply at the meter, unless the meter is located in a cellar or basement in which case do not enter If there is a smell of gas in the cellar or basement you should evacuate the building Extinguish all naked flames and do not smoke or strike any matches Open doors and windows for ventilation Do no turn on or off any electrical switches including door entry systems Check gas appliances to see if the gas has been left on unlit or that a pilot is out Never leave it to anyone else to call the emergency line Make sure you allow immediate access to our engineer SAFETY & ENVIRONMENT In an Emergency Energy Transition Carbon Monoxide Awareness Dial Before You Dig Gas Safe Safety Campaigns Reporting Energy Theft Health & Safety Policies Environmental Impact 197 Airport Road West, Belfast, BT3 9ED Contact Us © 2021 Phoenix Natural Gas Limited. Company No. 32809. All rights reserved. Privacy Policy | Cookie Policy | Site Map | Legal | Modern Slavery Statement Cookie Control Icon For more information about the cookies we use, see our Cookies pageCookie Control Link Icon Marketing Cookies Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. We use Google, Facebook and Youtube Advertisement cookies. Marketing Cookies On Off