www.ser.de Log in SER Doxis4 iECM Products solutions Industry sectors Services News Media center Universally applicable eGovernment - PRODEA HealthCare Construction industry Banks & financial service providers trade Industry logistics Media & communication Municipal utilities and energy suppliers telecommunications User reports National-Bank: building finance managed intelligently 3 Banken Group: From credit files to electronic payment transactions ING-DIBA: An excellent litter - exemplary customer service with email management Commerzbank: moving forward with innovative ideas National Bank: Excellent quality with electronic files Competitive advantage ECM for banks and financial service providers Competitive pressure in the banking and financial sector is growing, financial products and services are increasingly interchangeable, and customers' demands for qualified services are increasing. In these times, competitiveness can be secured through better service quality, optimal business processes and consistent cost orientation. Many banks and financial service providers therefore use the advantages of integrated enterprise content management solutions from SER. The volume of documents increases steadily in day-to-day banking operations. Loan applications, risk analyzes, contracts, Schufa information, legitimations, legal reports, real estate valuations, stock exchange accounts - a wealth of documents that are mostly still in paper form and are accordingly cumbersome to handle. In addition, there are more and more electronic documents such as e-mails, faxes and data records from internet-based financial transactions. All of these documents are usually required at different workstations and in different departments for advice, processing or customer service. But access to this is only possible with long waiting times, if at all. The use of Doxis4 eliminates the media discontinuity between paper and electronic documents and enables all authorized persons to have direct, controlled access to the central content repository, which contains all company information in electronic form. File-oriented document storage according to customer numbers or account numbers for customer and account documents as well as credit files are just as natural as index concepts for cash receipts, payment transaction documents, exemption orders, incoming invoices, personnel files, contracts or statistical evaluations. The integration of securities settlement systems enables the automatic transfer, indexing and archiving of files from Deutsche Börse.Bank standard software such as from SAP. Good from experience: SER solutions for financial service providers From many years of cooperation with renowned banks , asset management companies and capital investment companies, SER has developed tried and tested solutions. As an experienced solution provider, SER combines knowledge of the business processes in this industry with the know-how of the latest IT technologies. SER has been established as a successful provider of IT solutions in the banking and finance sector since the mid-1980s. Throughout Europe, SER solutions have made significant improvements in efficiency and service possible in many banks and financial institutions. © 2014 SER Solutions Deutschland GmbH · All rights reserved · Imprint · Contact · Privacy Policy