CYBERSECURITY: CERT Home About Us Transparency and integrity Cybersecurity: CERT Share Efficient management of communication and escalation procedures and processes allows us to tackle any possible threat to IT security The constant evolution of cyber threats calls for advanced cyber security operating models to enable the adequate prevention of and reaction to attacks. TERNA-CERT Terna’s Computer Emergency Readiness Team, or TERNA-CERT, is the main point of contact for the collection, analysis and sharing of information on the cyber threats to which our organisation is exposed. In addition to this, TERNA-CERT handles support, training, information and research and development services. TERNA-CERT consists of a group of IT security experts who work together with the common goal of protecting the security of the Terna Group’s assets — including its information assets — by examining and monitoring the evolving nature of cyber threats, conducting prevention activities, managing IT emergencies, and coordinating response procedures. Our integrated approach allows us to tackle any possible incident through the efficient management of communication and escalation procedures and processes, both internally and externally, and through the effective coordination of response procedures. TERNA-CERT is member of Forum of Incident Response by FIRST.org and accredited as a Trusted Introducer by TF-CSIRT and has been authorised by Carnegie Mellon University to use the CERT mark. We collaborate with other Italian and international organisations, to promote interaction and information sharing on issues such as new threats, IT attacks, new defence techniques and weaknesses which may be exploited, including through the use of Threat Intelligence and infosharing platforms. THE CULTURE OF CYBERSECURITY We also carry out Cyber Threat Intelligence and Threat-Hunting activities, again with the aim of recognising and proactively pinpointing such threats. In addition, we promote a culture of cybersecurity within the Terna group, by sharing information and practical suggestions to raise the levels of awareness and understanding of the issue among employees (Cyber Security Situational Awareness). Our services Incident Management: this includes all operations aimed at restoring normal service as quickly as possible, while continuing to meet service availability and quality requirements. For any event which constitutes a “data breach” of personal data, the CERT assists the Data Controller in cases where it is necessary to notify the Data Protection Authority, in accordance with EU Regulation 2016/679 (GDPR); Threat Intelligence: this includes all actions aimed at detecting attacks before they occur by studying the threats that currently exist in a cybernetic context as well as any potential threats; Information Sharing: this refers to the open and ongoing collaboration for sharing information with our constituency, similar organisations, and other Italian and international bodies and institutions. THE MISSION Within its own constituency, TERNA CERT aims to: Guarantee the centralised, real-time monitoring of the cybersecutiry status of ICT platforms in the areas of Information Technology (IT) and Operational Technology (OT); Manage the procedures for communication (Cyber Security Situational Awareness) and internal/external escalation in the event of cybersecurity incidents, as well as coordinating response procedures; Cooperate with equivalent Italian and international bodies in the field of information security, promoting interaction with them; Ensure the development and management of processes and tools to monitor cybersecurity status, incident response and Threat Intelligence. INFO PUBLIC KEY Click here to download the PGP key of TERNA-CERT (cert@terna.it). TLP TERNA-CERT applies the Traffic Light Protocol to handle information sharing. RFC 2350 PROFILE Click here to download the complete profile of TERNA-CERT. CONTACTS TERNA-CERT Viale Egidio Galbani, 55, 00156 Rome, Italy Email: cert@terna.it TUTTI I CONTATTI SCARICA VCARD TERNA IS THE FIRST GRID OPERATOR FOR ELECTRICITY TRANSMISSION IN EUROPE. WE PROMOTE THE ENERGY TRANSITION AND SUSTAINABLE DEVELOPMENT BY FOCUSING ON PEOPLE AND INNOVATION. We work every day to build an atmosphere of dialogue and trust in local areas, to which we bring a vital asset for everyone’s economic and social lives: electricity. > FIND OUT MORE Useful links CALENDAR GENERAL ARCHIVE CERT REAL ESTATE ASSETS ACCESSIBILITY PRIVACY COOKIE DECLARATION LEGAL NOTICE INSERT CV Portals PURCHASES SUPPLIERS QUALIFICATION GAUDI GSTAT ENERGY DISTRIBUTORS MY TERNA TITOLARI RTN OUR SITES: OPEN AND TRANSPARENT SETTLEMENT CERTIFICATION WHISTLEBLOWING TERNA PLUS TERNA S.p.A. - Capitale sociale € 442.198.240 interamente versato - Sede Legale in Italia, Viale Egidio Galbani, 70 - 00156 Roma - Tel +39 06 83138111 Registro delle Imprese di Roma - Codice fiscale e Partita IVA 05779661007 - R.E.A. di Roma 922416