Call Us Today (877) 768-9425 INBOUND OUTBOUND OTHER SERVICES ABOUT US FREE QUOTE CONTACT US FAQS OFFSHORE CALL CENTER SERVICES Free Consultation Contact us today to get your free quote -- customized for your business. GET STARTED The Many Benefits of Offshore Call Center Services Are you overwhelmed by the number of calls you have coming into your business? Or maybe you’re lacking the quality leads you need to help your company thrive? An offshore call center just might be the perfect solution, saving your business valuable time and money, and allowing you to thrive like never before. What does offshore outsourcing mean? An offshore call center is a third-party company located in another country that is hired to operate another company’s customer service department. These call centers are usually cheaper and more efficient than in-house customer service departments, and they’re able to provide around-the-clock service to customers. Why Use Our Offshore Call Centers? If you’re weighing offshore call center pros and cons, you can rest assured that all of your worries will be set aside when you choose us for offshore outsourcing. 1. Save Time and Money One of the biggest reasons any company chooses to use offshore call centers is to save time and money. In fact, when many people think of an offshore call center definition, that’s the first thing that often comes to mind. We can certainly help you in both of these areas, but we won’t do it at the cost of quality customer service. Allow us to take repetitive, time-consuming tasks off your plate, so you have more resources to invest in other aspects of your business. 2. We Understand Your Business We’ll take time to get to know the ins and outs of your business, expertly representing your business in every aspect of the job. We handle lead generation, telemarketing, appointment scheduling, and a number of other important services to help your company grow. 3. Quality You Can Trust We use our expertise to provide unparalleled service that matches the culture and values of your company. By selecting only top-notch employees to staff our call centers, we deliver the best customer service you’ll find in the business. You’ll have more time to run your business and spend less time training employees and managing their day-to-day operations. ROI’s Offshore Call Centers ROI Call Center Solutions can help you with all of your offshore call center needs. We’ll answer phone calls, send emails, or offer live chat support at any hour of the day or night. But that’s not all we do—learn more about our other offshore call center services below. Appointment Scheduling Getting appointments on the calendar is the first step to nurturing leads. Though the task is simple, it takes time and dedication to make it happen. Let us take this job off your plate—we’ll automate the process so you’ll have all the information you need for your next appointment. Inbound & Outbound Telemarketing ROI Call Center Solutions is well-equipped to both take and make calls on behalf of your company. You’ll save money by not having to buy all of the phones, desks, and computers needed to outfit a whole in-house call center. 24/7 Customer Support Whether you need 24/7 customer support or extra staff to help during the busy hours, our offshore call centers are the perfect solution. We thoroughly train our staff so they understand the nuances of your business and can help your customers over email, phone, or chat. B2B Telemarketing Hiring and training an in-house telemarketing team takes a great deal of time and resources. Outsource the job with our offshore call centers and we’ll hire the perfect team for your needs. Our experience forms an effective telemarketing plan that helps your company grow. Surveys Surveys are an important way to learn more about your customer base. We’ll send emails or make phone calls to gather survey data on behalf of your business, so you can make more informed decisions about where your company should be headed in the future. Market Analysis Every smart business knows market analysis is an essential first step before launching a new product or service. Allow us to do all the legwork for you. We’ll send surveys, make phone calls, and collect data essential to your target audience. Lead Generation Need to improve the flow of your sales funnel? We can help. Using a data-driven approach, our team will nurture and deliver you quality leads that convert into customers. We’re ready to step in and send you a steady list of leads that are teeming with potential. Finding a Worldwide Call Center Now that you understand the meaning of offshore call centers, you can see the many reasons it might be helpful for your business. ROI Call Center Solutions is eager to help you build your company with the help of our offshore call center services. JUST A FEW OF OUR SATISFIED CLIENTS Interested in a Free Quote? Get in touch with us today to discover what ROI Call Center Solutions can do for your business. CONTACT 792 East 280 South, American Fork, UT 84003 Phone: (877) 768-9425 Fax: 888-511-7146 View Locations EXPLORE Answering Services Customer Service / Care Customer Service Outsourcing Help Desk Order Taking Technical Support OUTBOUND Lead Generation Call Center Services Surveys Telemarketing Up Selling Cross-Selling © 2021 ROI Call Center Solutions. All Rights Reserved. Privacy Policy | Sitemap. Twitter Facebook LinkedIn YouTube