QIAGEN Digital Expertise Our digital ambition Home About QIAGEN Our digital ambition The future at QIAGEN looks digital Digitization is a key strategic ambition for QIAGEN. The reason? Our customers are researchers and clinicians whose work has life changing potential. Through digitization we hope to make their day-to-day work lives a little easier, so they can spend more of their time making improvements in life a reality. We have embarked on an exciting journey to leverage digital trends and advanced technologies. Through digital lighthouse projects and hackathons, we are pioneering tools to better address our customer needs and provide a seamless user experience. It is changing the way we do our business and shaping QIAGEN for the years ahead. Embracing next generation digital sales platforms We believe the best way to provide relevant digital solutions is by listening to our customers. And our research tells us that customers want to experience tailored content, personalized shopping, exclusive benefits and easy and fast purchasing. We are developing digital platforms to address all of these points. Today QIAGEN’s 5,000 products can be purchased via our web shop and various other digital channels including punchouts and WeChat. ORDERING AT QIAGEN Seamless user experience Research is absolutely key to our customers and we want them to thrive. We offer our customer various digital tools to navigate our product portfolio and retrieve information and thus help them to make the best choices and optimize the work they do. Our ambition is to continuously integrate all our digital solutions into one connected ecosystem to provide a seamless data flow and excellent user experience. GeneGlobe QIAsphere My QIAGEN Decision-making through smart data Our data science and analytical capabilities are transforming QIAGEN into a data-enabled company - turning data into value and driving efficiency. We do this by embedding advanced analytics and data science applications into business processes to increase transparency, informed planning, and flexible & smart decision-making. The technologies we use track important patterns throughout the entire value chain, which in turn provide us with key insights into previously untapped data. Keeping up to date on cutting-edge technologies Making use of digital innovations is our goal both within QIAGEN and in all of our external endeavors. We collaborate with startups, conduct hackathons, and boast an internal network of digital enthusiasts and ambassadors. These activities ensure we stay up-to-date on cutting-edge technologies that drive our digital lighthouse projects' implementation and success. >30 Corporate digital projects implemented in past 4 years 3 Hackathons conducted and winning ideas implemented as projects >20 Languages spoken across our digitalization teams 2020 Winner of Capital' Digital Lab Award for core business related innovation Who we are The Digital Accelerator is QIAGEN’s central digitalization enabler, mandated with driving QIAGEN’s digital transformation along the entire value chain. It is a cross-functional team of specialists from IT & Software Development, Data Science, eCommerce, Social Media Marketing, and Innovation & Strategy. Together with our partners across the entire business, we build digital solutions to bring QIAGEN's ambitious goals to life. We embody the idea of “select – build quick – test, learn & adapt – scale what works” and aim to foster an agile and innovative culture across the company. JOIN US We work agile and live the idea of "select; build quick; test, learn and adapt; scale what works" Select Select an idea or problem to solve Build quick Rapidly develop a proof of concept Test, learn & adapt Gather learnings and enhance solution Scale Reuse solution for consistent experience across all products Meet the team “In my job every day is different, and no idea too far-fetched to enhance customer experience. “ Targeting a global customer base requires flexibility, curiosity and a can-do attitude. Naturally, we seek to target our customers with the best possible digital solution that fits their digital environment. Just recently, together with our colleagues in China, I developed our WeChat-based eCommerce application. Digna Hoffmeister, Digital Strategy Manager “In my job every day is different, and no idea too far-fetched to enhance customer experience. “ “What I love about my job is connecting the worlds of IT and Business.” “Great UX design cannot be achieved on your own – it's teamwork.” icon-partnering-for-precision-diagnostics Join QIAGEN Team Be a part of amazing team of experts and work for best-class solutions in biotech. 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