WHY NEOVIA INDUSTRY SOLUTIONS NEWS AND EVENTS ABOUT US CAREERS CONTACT Home / About Us / FAQ/Fact Sheet Industry Solutions Leadership Team History Core Values FAQ/Fact Sheet Looking for something else? Contact a Neovia representative directly at +1-469-513-7000. Or send us an email and we will get back to you within 24 hours. Frequently Asked Questions What follows are some of the most frequently asked questions about Neovia Logistics. To learn more, send us an email. Q: Is Neovia solely a provider of logistics solutions for product and service parts? A: While Neovia is one of the industry’s leading providers of service product and service parts logistics solutions, we also provide a wide range of MRO and inbound logistics solutions. Our solutions cover the supply chain, from truly comprehensive inventory management, to dynamic warehousing, and cutting-edge simulation technology and expertise, to flexible transportation and job-site management. Q: Why should a logistics company’s origins matter to me? A: The roots and experience of a logistics provider will make a profound difference in the quality of its solutions and level of understanding its people demonstrate in your business. Most 3PLs come from a transactional transportation logistics background. While they can be strong in arranging air, ground, trans-oceanic or multi-modal shipments, their other logistics services may have been developed afterward, as complements to appeal to customers at either end of transportation. In contrast, Neovia is an industrial contract logistics provider. We come from industrial roots and have a perspective and understanding of exactly how logistics will improve your productivity and profitability throughout the supply chain. Q: All 3PLs have an operating system. What sets Neovia’s apart and why should this matter to me? A: Logistics providers’ operating and governance systems are definitely not created equal. At Neovia, all of our facilities and staff operate using the Neovia Operating System, a process of continuous improvement. Every single Neovia facility around the world is standardized for highly reliable operations, response, and identification and correction of variations. We operate this way 365 days a year, and all of our facility employees are trained in and practice Six Sigma methodologies in their jobs. This standardization and the reliability and responsiveness it brings are unprecedented in the logistics industry. You will see the difference from the first months we work together and throughout the years as our solutions evolve with your company’s needs. Q: Doesn’t our company risk service disruptions when we shift our logistics services to a 3PL? A: We get it. Transferring your logistics functions to a third party can take a leap of faith that operations will continue going smoothly and that assembly lines, plants and customer service will not be jeopardized. Neovia ensures a highly methodical and worry-free transition to our services with the SureStart. The gate-based process manages your company’s transition to our solutions, from the discussion and contractual stages all the way through to implementation and follow-up months later. Why Neovia Neovia Operating System Inventory Management Simulation Capabilities SureStart Inventory Accuracy and Control Information Technology Maintenance, Repair and Operations Industry Solutions Aerospace & Defense Automotive Chemical/ Petrochemical Energy Industrial Mining Oil & Gas Retail Technology About Us History Core Values FAQ/Fact Sheet Contact Us AMERICAS-HEADQUARTERS 6363 North State Highway 161 Suite 700 Irving, TX 75038 USA Tel: +1 469 513 7000 © Copyright 2014 Neovia Logistics Services, LLC. All rights reserved. Site Map | Privacy Policy