Search Customer Support JUMP TO... Empowering Protectors From design to maintenance, the STANLEY Security team is here for you. With our highly-trained security experts and customer service agents, we strive to support you in all your security needs. Browse various whitepapers, case studies and blog articles to learn more about our security systems and industry insights, or get in touch with us if you’d like to speak with an expert. CUSTOMER SERVICE Customer Service FAQs How can I submit service requests, or monitor activity? Do I have to make payments every month? What will happen if I end my subscription early? What’s included in the Extended Maintenance Service? How can I add options or modify my current services? Technical Support FAQs Can I test my security system? What should I do if there’s a technical problem? I’ve forgotten my code to disarm my system, what do I do? Do I rent the equipment during the contract terms? Monitoring FAQs What do the people listed in my emergency list need to do? Will I be charged for false alarms? What will happen if the police or fire services are contacted? What happens when an alarm is triggered? Residential Security FAQs I sold my house. How can the new owner reach you? I’m selling my house, can I continue my security services? What if I move into a residence where security devices already exist? What should I do during renovations in my house? Will I get a discount on my insurance if I have a security system? Solve Your Security Needs Today +0161 406 3445 GET IN TOUCH COMPANY About Our Brands History Social Responsibility Accreditations Locations Careers RESOURCES Customer Support Knowledge Centre Contact Us Accessibility Statement Blog Shop GET CONNECTED Stay up-to-date on STANLEY Security insights, news and events. JOIN TODAY STANLEY SECURITY SOLUTIONS LTD. REGISTERED IN ENGLAND AND WALES NO. 181585 PRIVACY POLICYVULNERABILITY DISCLOSURE LEGAL facebook twitter linkedin youtube By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Reject All Accept All Cookies