FREE SHIPPING ON ORDERS OVER $50* HELP SIGN IN CART 0 customize it! egift cards LIGHTERS INSERTS HAND WARMERS OUTDOOR MORE Home › Support Center Support Center My Orders COVID-19 Response Store Information Customize It! Information eGift Cards Repairs Product Care Product Information About Zippo Accessibility Contact Us Zippo Email Privacy & Legal MY ORDERS Access your account information here. Check the status of an order, the balance on an eGift Card or track the location of an existing order. Track My Order Check Status STORE INFORMATION Find detailed information about the Zippo.com website. Several topics on the ordering process, eGift Cards and Customize It! products can be found below. Order FAQ Sales & Promotion Codes Sales Tax Shipping & Handling Returns & Exchanges Orders/Cancellations Zippo.com Accounts CUSTOMIZE IT! INFORMATION Detailed information about Customize It! products can be found below. Design Tips How To Instructions FAQ Customized Product Policy eGIFT CARDS Find information about Zippo.com eGift Cards below. Ordering & Redeeming Balance Information Terms & Conditions REPAIRS We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. Click the link below for information about product repairs. Due to circumstances resulting from the COVID-19 situation, repairs may be delayed. Zippo Product Repair Center PRODUCT CARE Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here. Getting Started With Your New Zippo Lighter Caring For & Cleaning Your Zippo Lighter How To Fill Your Zippo Lighter How To Replace The Flint On Your Zippo Lighter How To Maintain/Replace The Wick On Your Zippo Lighter Getting To Know Your Zippo Pipe Lighter Getting To Know Your Zippo Hand Warmer How To Fill Your Zippo Hand Warmer How To Ignite Your Zippo Hand Warmer PRODUCT INFORMATION Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here. Product Instructions Product Care Safety Data ABOUT US Learn more about Zippo. News Events Our History Date Codes Collecting On The Big Screen Zippo/Case Museum Zippo Cars Careers Zippo Around The World Our Companies CONTACT US Would you like to speak with a Zippo representative? Fill out one of our "Contact Us" forms to submit your request or inquiries. Online Orders General Inquiries Request To Sell Products Promotional Product Inquiry Contact Information Outside U.S.A. PRIVACY & LEGAL For legal information, browse the links below. U.S.A. Privacy Policy Outside U.S.A. Privacy Policy Terms & Conditions Brand Protection Auction Website Sales Product Patents Cookie Policy SUPPORT CONTACT US ABOUT US ACCESSIBILITY CAREERS MY ACCOUNT STORES OUTSIDE U.S.A. CUSTOMIZE IT! © 2021 - Zippo Manufacturing Company - All rights reserved Terms & Conditions Privacy & Legal Cookie Policy CCPA Do Not Sell My Personal Information By continuing on this website you consent to our use of cookies and similar technology, which collect and share with third parties the IP address of your device and browsing information, to make your browsing experience as useful as possible. For more information, see our Privacy Policy and Cookie Policy. CLOSE × Thank you for visiting Zippo USA from Belgium! Would you like us to redirect you to the official Zippo Belgium website to browse and purchase Zippo products? (You are welcome to visit Zippo.com, but not able to purchase product.) Take me to Zippo Belgium now Stay on Zippo USA Live chat: Chat With Us