Home Policy Statements Troubleshooting Packaging Repair Contact QCS / IES Corporation 2324 SE 11th Ave Portland, OR 97214 800.541.0852 RMA: request Click this RMA - Repair Initiation link or fill out the form below. RMA - Repair Initiation Form ( PDF printable form ) * fields must be completed to submit Company: Address: Department: City_State_Zip: Contact: Email Address:* Telephone Number: Model: Serial Number: Leave Blank: Problem:* Shop Tip: Repair Issues: From our warranty policy: " Our goal is to provide quality repairs at competitive prices with excellent support. Our biggest problem is that we do not get a description of the malfunction from our customer." Please be sure to fill in the Problem section. office@iescorp.com

Home Policy Statements Troubleshooting Packaging Repair Contact QCS / IES Corporation 2324 SE 11th Ave Portland, OR 97214 800.541.0852 Worth Repairing: Is My Instrument Worth Repairing? YES! If your instrument is serving your needs and can be repaired at reasonable cost, it usually is worth repairing. QCS / IES repairs many older balances that are not repaired elsewhere. We manufacture many parts for these older balances. If you are trying to decide whether to repair your current instrument, call us. We will be glad to discuss it with you. QCS / IES has been in business for more than 30 years. We are familiar with most of the older balances manufactured by Mettler, Sartorius, Cahn, Ohaus, Precisa, Sauter, A&D, and Denver Instruments. We can give you our opinion about your balance and a repair estimate on the phone. Our in-shop evaluation and firm quote is FREE of charge. So call us at QCS / IES for information on your balance and to arrange for a quote. RMA - Repair Initiation office@iescorp.com