Skip navigation and search Home About us About us PostNord offers communications and logistics solutions to, from and within the Nordic region. We are also proud to be entrusted with ensuring mail delivery to private individuals and business in Sweden and Denmark. In 2020, PostNord delivered 2.6 billion letters and shipments, 198 million parcels to the population of 28 million inhabitants and 2 million companies in the Nordic region. With our expertise and a unique distribution network, we are developing the basis for tomorrow’s communication, e-commerce, distribution and logistics. PostNord is our common brand and in combination with the well-known postal symbols, we offer mail and communication services in Sweden and Denmark. PostNord AB was established in 2009 through the merger of Post Danmark A/S and Posten AB. The parent company, PostNord AB, is a Swedish public limited company with headquarters in Solna, Sweden. PostNord is owned 40% by the Danish State and 60% by the Swedish State. Voting rights are shared 50/50 between the owners. PostNord in figures 2020 38.7 net sales, SEK billion 2,421 Operating income (EBIT), SEK million PostNord’s delivery network also includes a number of hubs and distribution points in the Nordic region that are not shown in the map. 28,000 employees (FTE) 2.6 billion letters and other mail items 198 million parcels 95% weighted parcel delivery quality –40% carbon dioxide emissions since 2009 >8,000 distribution points/partner outlets, and Collect-in-store outlets Our values Our vision, purpose and set of common values guide our actions and determine our success. More about our values Strategy Our strategic direction is to be a leader in parcel distribution and e-commerce, as well as having a sustainable, demand-driven letter delivery business. More about our strategy and brand Our Market Digitalization is the single strongest influence on PostNord’s communication, e-commerce, and logistics business. More about our Market Organization The Group consists of the following country organizations: Sweden (including Finland), Denmark (including Germany and Direct Link) and Norway, as well as PostNord Strålfors and five Group functions. More about our organization Corporate Governance Our overall goal is to create long-term value for our owners and to ensure the fulfilment of our universal service obligations. One prerequisite for this is well-functioning corporate governance. More about Corporate Governance Purchasing Every year, PostNord purchases goods and services for about SEK 20 billion from approximately 26,000 suppliers. More about purchasing History People have been sending letters to one another for thousands of years. Here is our perspective of the way in which the infrastructure for the delivery of mail and goods has developed over time. More about our history Independent ombudsman Customers should primarily contact local customer services. If the customer perceives a decision as incorrect, the case can be reconsidered by the independent ombudsman. More about the independent ombudsman Whistleblower system Many companies have a reporting procedure – a whistleblower system – to ensure that serious crimes committed by a person in a senior position can be reported. PostNord also has a system of this kind. More about the Whistleblower system GDPR Due to the introduction of GDPR in May 2018, PostNord revised its general and special terms and conditions of service so that these are in alignment with GDPR. More about the GDPR at PostNord Company presentation English (pdf) Swedish (pdf) Danish (pdf) Norwegian (pdf) Finnish (pdf) Content in Swedish and Danish The main language at postnord.com is English, but limited content is available in Swedish: Investor Relations Bolagsstyrning Organisation Styrelsen Koncernledning Pressmeddelanden Karriär Danish: Pressemeddelelse (Cision) Karriere