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Centers for Medicare and Medicaid Services (CMS) 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week TTY: 1-877-486-2048 CMS is the Federal agency that administers the Medicare program. Use this resource to learn more about eligibility, coverage and plans. Social Security Administration (SSA) 1-800-772-1213 TTY: 1-800-325-0778 The SSA provides information about Medicare eligibility and on the low income subsidy (LIS) “Extra Help” for the Part D drug program. You can also request a replacement Medicare card, change your name or address and report a death. U.S. Department of Veterans Affairs 1-800-827-1000 TTY: 1-800-829-4833 This resource is for veterans or those who have served in the U.S. Military. Railroad Retirement Board (RRB) 1-877-772-5772 or your local office TTY: 1-312-751-4701 If you have benefits from the RRB, you can call them to check eligibility, learn about payment benefits, enroll in Medicare, replace your Medicare card or report a death. Medicaid Medicaid is a joint Federal and state program that helps pay medical costs for those requiring financial assistance. Illinois Medicaid Program The Illinois Department of Healthcare and Family Services (HFS) helps those who qualify for Medicaid pay for health care coverage Illinois Department on Aging 1-888-206-1327 Illinois Department on Aging is a state program that offers free health insurance counseling to people with Medicare. Medicare and You Handbook The official U.S. government Medicare handbook has a summary of Medicare benefits, rights and protections and answers to many questions about Medicare. Glossary The official U.S. government Medicare website glossary explains terms in the Medicare program. Help Me Choose a Plan Not sure what you need? Answer a few questions to help you decide. 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