OTI Holding QUALITY MANAGEMENT Why OTI OTI Holding develops its corporate structure it has created at international standards through the quality system works. It carries out pursuant to the continuous development principle, and targets to spread this to all its companies. ODEON Tours, one of our affiliates, is the first company to obtain the ISO 9001 Quality Management System Standard Certificate that covers all travel agency services in Turkey. In our journey to quality that has begun with the ISO 9001 standard, our different companies operating in the areas such as tour operations, accommodation and security have adapted to the management systems such as ISO 9001 Quality Management System, EFQM Excellence Model, ISO 14001 Environmental Management System, OHSAS 18001 (ISO 45001) Occupational Health And Safety Management System, ISO 10002 Quality Management-Customer Satisfaction-Complaint Handling, ISO 39001 Road Traffic Safety Management System, ISO 22001 Food Safety Management System, TS 12782 Security Services General Rules Standard, and acquired certificates in some of them. Within the holding, we have systems that are not certified yet but continued to be implemented by monitoring their effectiveness regularly. It is permanent target of OTI Holding to satisfy its customers' needs and expectations in the best manner through the quality management systems and tools it employs, offer products and services meeting high quality standards and achieve the maximum customer satisfaction. Why OTI Vision, Mission, Values Quality Management Group Strategy Awards-Certificates Coral Travel ODEON Tours OTIUM Hotels Xanadu Resort Hotel OGD Corporate Responsibility Protection of Natural Environment Promotion and Support Projects Support to Education Contribution to Human ABOUT US WHERE ARE WE WHY OTI BRAND PORTFOLIO MEDIA CAREER CONTACT US Barbaros Mahallesi, Serik Caddesi No: 217, Aksu - Antalya / Türkiye +90 (242) 310 00 00 Information Society Services Communication All rights reserved, © 2021 OTI Holding. Sitemizden en iyi şekilde faydalanabilmeniz için, amaçlarla sınırlı ve gizliliğe uygun şekilde çerezler konumlandırmaktayız. Çerezleri nasıl kullandığımızı incelemek ve çerezleri nasıl kontrol edebileceğinizi öğrenmek için Çerez Politikamız’ı inceleyebilirsiniz.