Used Cars Ways to Buy Car Finance Service & MOTs More Saved (0) Sign In Privacy Policy Home Privacy Policy 1. About this notice 1.1 This notice was last updated on the 19th June 2019. 1.2 This privacy notice (“notice”) describes what types of personal data Car Shops Limited (referred to throughout this notice as “CarShop”, “we”, “us” or “our”) collect from you, when, how and why it is collected, used and disclosed and how it is kept secure when you use our website www.carshop.co.uk and when you purchase goods or services from us. 1.3 It is important that you read this notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This notice supplements the other notices and is not intended to override them. 1.4 This website and our services are not intended for children and we do not knowingly collect personal data relating to children. If you are under 16 please do not provide us with any of your personal data unless you have the permission of your parent or guardian to do so. 1.5 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by contacting us using the details in Section 3 (How to contact us or make a complaint). 2. Changes to this notice The contents of this notice may change from time to time. We will post any updates to this notice on our website www.carshop.co.uk/terms-and-conditions. You may wish to check this page to ensure you are still happy to share your personal data with us. Where we make material changes to this notice, we will also contact you directly to notify you of these changes. 3. How to contact us or make a complaint 3.3 CarShop is registered with the ICO as a data controller. 4. Processing another person’s personal data If you provide us with personal data on behalf of someone else for example you provide your spouse’s name on a loan car form to allow the vehicle to be insured for them to drive, you confirm to us that you have their permission to pass their personal data to us and that they are aware of the contents of this notice and do not have any objection to our processing their personal data in accordance with this notice. 5. Who is the controller for my personal data? 5.1 A ‘controller’ is a person or organisation who decides why and how your personal data is collected, used and shared. They are responsible for ensuring that the processing complies with data protection legislation. 6. What personal data do we collect about you? 6.3 We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. 7. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 8. Where do we get your personal data from? 8.5.1 to assist the police or other public authorities with their enquiries and/or investigations. 9. Sharing your personal data with third parties 9.4 We take steps to ensure that any third-party partners who handle your personal data comply with data protection legislation and protect your personal data just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf. We will aim to anonymise your personal data or use aggregated none specific data sets where ever possible. 10. What is the legal basis for processing your personal data? 10.1.5 - generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by us using the contact details set out in Section 3 (How to contact us or make a complaint). 11. Why we process your personal data 12. What rights do you have under data protection legislation? 12.5 We try to respond to all legitimate requests within one calendar month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 13. How do we keep your personal information secure? 14. Using your personal data for marketing and how to opt-out? 15. How long do we keep your personal data? 15.2 Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us using the contact details set out in Section 3 (How to contact us or make a complaint) 16. Third-Party Links contained on our website Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices and statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. 17. Cookies and how we use these to process your personal data? 17.1 A 'cookie' is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk, so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number. You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our websites if cookies are disabled. You can restrict the type of cookies being placed on your hard drive when browsing our website by clicking on the button ‘change cookie settings’ at the bottom of the web page. Enquire Freephone: 08082506281 About Us Contact Us Help & Support CarShop Car Quality COVID-19 FAQs Used Cars Ways to Buy Car Finance Part Exchange Service & MOTs Products Careers Latest News Sitemap Used Automatic Cars Used Manual Cars Used Electric Cars Used Hybrid Cars Used Family Cars Used Small Cars Used Luxury Cars Used Convertible Cars Used SUV Used 4x4 Facebook Twitter Instagram LinkedIn YouTube Visa Mastercard © Copyright Car Shops Ltd 2021. All rights reserved. Car Shops Limited is authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit activities. Our Firm Registration Number (FRN) is 447727. Car Shops Limited is also an Appointed Representative of Sytner Group Limited, which is authorised and regulated by the FCA for Insurance Mediation Activities, under FRN 310540. Registered Office: 2 Penman Way, Grove Park, Leicester, LE19 1ST Registered No: 05331512 VAT Registration No: 610 6250 86 Cookie Policy | Privacy Policy | Terms & Conditions | FCA Status Disclosure | Accessibility Modern Slavery Statement | Gender Pay Gap Open live chat Use of Cookies We use cookies to give you the best possible experience of our website, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our website with our social media, advertising and analytics partners. 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