Canada Mexico | Check Inventory Visit Us Product Search Stock Motor Warranty Policy All TECO-Westinghouse brand Stock Motors sold by TECO-Westinghouse are warranted to be free from defects in material and workmanship. The warranty period for high efficiency motors is one (1) year after the date of purchase, or thirty-six (36) months from the date of manufacture, whichever is earlier. Motors of 20 horsepower or less are covered under a “No Fault” warranty. This warranty claim is offered one time per end user, per application. If there is more than one failure, the standard warranty process will be followed. All MAX-E2/841® motors have a 5-year warranty. This warranty is conditioned upon the proper storage, installation, operation, and maintenance of the motors in accordance with TECO-Westinghouse’s recommendations or standard industry practice, and the motors have at all times been operated or used under normal operating conditions for which they were designed. This warranty will not be applicable to products that have been altered without written permission from TECO-Westinghouse. TECO-Westinghouse shall, at its sole option and expense, either replace, refund, or have repairs made at a TECO-Westinghouse designated service center, any such motor or motor parts which are defective within the warranty period. TECO-Westinghouse warranty does not cover any shipping or transportation of a motor to or from TECO-Westinghouse, or designated service centers. In the event of warranty claims, TECO-Westinghouse must be notified promptly following any motor failure. The motor shall be sent to a TECO-Westinghouse authorized service center for diagnosis on the cause of failure. If the failure is due to defective material and/or workmanship, TECOWestinghouse will replace or repair the defective motor or motor part at its discretion. TECOWestinghouse warranty does not cover any work or repairs not authorized by TECO-Westinghouse warranty representatives. If the cause of the failure is determined to NOT be a result of manufacturer’s defect or workmanship, all expenses associated with inspection, repair, and so forth, will be the responsibility of others. The repair or replacement of defective material and workmanship shall constitute complete fulfillment of TECO-Westinghouse’s warranty liability whether the warranty claims are based on contract, tort (including negligence and strict liability), or otherwise. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING AND USAGE OF TRADE. UNDER NO CIRCUMSTANCES SHALL TECOWESTINGHOUSE MOTOR COMPANY BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING FREIGHT. Stock Motor Return Policy All returned goods are subject to prior approval and must be accompanied by a Return Material Authorization (RMA) number. These goods must be returned within 90 days, freight prepaid, in resalable condition and in original packaging. A 15% restocking fee will be applied. If upon receipt of the RMA, goods are deemed not to be in resalable condition or in original packaging, then additional fees will be applied. RETURNS ON MODIFIED MOTORS WILL NOT BE ALLOWED. 9/23/2020 TECO-Westinghouse 5100 N. IH-35, Round Rock, TX 78681 Toll-Free: 1-800-451-8798 ! Phone: 512-255-4141 | Fax: 512-244-5512 | www.tecowestinghouse.com © 2021 TECO-Westinghouse. All rights reserved. | Privacy Policy | Sitemap