For a friendly chat with a Home Care Manager call 01485 570611 or 01603 898623 Home Care Recruitment About Us Protecting You Latest News Contact Maintain Your Dignity and Stay Independent for Longer with our First Class Elderly Home Care WATCH OUR VIDEO Dementia Care Well Being Check Service Companionship Care Respite Care Holiday Care Why Choose Extra Hands for Home Care for the Elderly? Personally Matched Carers who are Respectful of Your Family Values – You’ll get to know your carers and build a strong relationship with the people who look after you or your loved one Fair Pricing - No hidden costs, no VAT, no extra charges for weekends, evenings or Bank Holidays A Flexible Service that Works for You – We’ll work closely with you and your family to find a care plan that meets your individual requirements Peace of Mind – We pride ourselves on our reliability and the technology we use enables us to keep in contact with our staff at all times. This ensures that NO visits are ever missed so you can relax, knowing you’ll always have the care you need Compassionate Carers You Can Trust - All our staff are fully qualified, DBS checked and trained to promote independence and respect your dignity. We’re also fully compliant with the Care Quality Commission’s National Standards. (http://www.cqc.org.uk/) Let's get to know each other. Call us for a chat 01485 570611 or 01603 898623 Helping You to be Independent at Home As we age, we begin to require increasing levels of care and assistance in order to carry out normal activities of daily living such as bathing, dressing and eating. A unique Care Plan Pack takes into account your abilities and will be delivered with empathy and the utmost of care and respect at all times. As capabilities change over time, the Care Package will be updated to specifically reflect any new requirements. Needs vary from individual to individual, but typically, senior or elderly care needs include a combination of personal care and social care services such as: Getting up and going to bed Dressing and undressing Showering/bathing Medications Shopping Collecting pensions/benefits Communication with friends or family In some instances, it may be appropriate to update Care Plans to include our expert Dementia Care services. Get In Touch Is our Elderly Home Care Right for You? Here at Extra Hands we pride ourselves on delivering the same standard of care to your family members, as we would to our own. As a family run business, we believe that your family values matter. Keeping your loved one cared for, safe and happy within their own home is our top priority. All our staff are kind, compassionate and highly trained. They’ll always treat you or your loved one with respect and dignity, helping you to stay independent for longer. How We Can Help You Everyone’s situation is different, so your home care plan should be unique and tailored to suit your specific needs. We’ll work with you to assess what help you need and create a home care plan that’s right for you. With visits available 7 days a week, 365 days a year you can be sure you’ll get the help you need, when you need it. We can be flexible to work around your needs, staying longer when we’re needed and shorter when we’re not. We offer a fair pricing service so you’ll only ever be charged for the time we spend with you. We’re able to monitor your well-being and make adjustments to your care accordingly in an unobtrusive manner, without taking away your independence. Compassionate Personal Care The way you, or your family member, look and feel is essential to your well-being. Staying clean, tidy and feeling properly dressed can make a huge difference to your quality of life. Our kind, caring staff are trained to deliver an exceptional standard of personal care – treating you or your loved one with respect and ensuring your dignity is maintained. Reliable Social Care You may not currently need help with your personal care, but instead you may be starting to find other more social tasks, such as shopping or managing your finances, more challenging. Our team of respectful and patient carers can help you. They are trained to respect your privacy and promote your independence at all times, so you’ll be able to get the help you need whilst staying in control as much as possible. Frequently Asked Questions About our Elderly Care Service My mum is coming home following a hip operation and needs some assistance. Can you help? My dad has had a cataract operation and needs drops administered 4 times a day. Is this possible? I have a cat which needs feeding. Is this something you can help with? How will my carer gain access into my home? How often will a carer visit? How and when do I pay? Will I be able to get some help towards the cost of my care? I’m very interested in using your services, what’s the next step? Why our Clients Love Us We appreciate the kind, cheerful attitude and interest shown by the Extra Hands staff. Norman Green, husband of Mrs Betty May Green, Brundall We’re Here to Help Let us have a conversation about how we can help you or your loved one. Extra Hands covers the whole of Norfolk, please contact your nearest office for assistance Call one of our managers on 01485 570611 or 01603 898623 Jo Tier Director of Care Services Head Office Hayley Claxton Registered Manager Norwich Office Extra Hands of Heacham Limited - Head Office CQC overall rating GOOD 20 October 2021 SEE THE REPORT Extra Hands of Heacham Limited - Norwich Office CQC overall rating REQUIRES IMPROVEMENT 12 June 2021 SEE THE REPORT Home Care Recruitment About Us Latest News Protecting You Contact 01485 570611 or 01603 898623 contact@extrahands.net Extra Hands of Heacham Ltd Registered in England & Wales: Hornbeam Accountancy Services, Bidwell Road Rackheath Ind Est, Rackheath, Norwich, Norfolk, NR13 6PT. Company number: 4597992 Privacy Policy | Accessibility Policy Content © Extra Hands Web Site: Steele Media, King's Lynn Cookies