Language & Country Customer service Contact Coor as a service partner Our Services Work at Coor For suppliers News & Press About Coor Home / Coor as a service partner / Market / Definition Coor as a service partner Why outsource? Why choose Coor? Our customers Customers tell Our methodology How does it happen? The market Definition Various service providers Service with IQ Definition In all industries, there is a vocabulary that may not be so easy to understand for an outsider. This applies not least to the service industry, where we often and happily borrow words from English. Here is a guide that will help you sort out the concepts. Facilities Management (FM) / Facilities services Facilities Management (FM) means management and management (management) of the resources and services required for a building or property (facility) to function efficiently. The FM services are often divided into "hard" FM services (eg property management, energy optimization and security systems) and "soft" FM services (eg reception, restaurant, mail handling). Integrated facility management (IFM) / Total facility management (TFM) IFM / TFM means the management of a number of FM services as an integrated whole. This approach makes it possible to take advantage of synergies between services better compared to managing different FM services separately. Service management Service management means coordinated management and leadership of a number of service services. The basic idea is to handle one or more services in a more structured way according to service-adapted processes in order to be able to deliver the service services more efficiently, quality-assured and at a lower cost. Service management is becoming more common today in the entire service sector, not least in the FM sector and the industrial service sector. Industrial service Ett av Coors tjänsteområden är Industriservice, där vi har stor kompetens inom svensk industri. Till industrin levererar Coor kompletta produktionslinor, vi ser till att underhåll bedrivs enligt moderna TPM-principer, dessutom har vi ett flertal verkstäder över landet. Våra tjänstegrupper inom industriservice är strategisk produktionsutveckling, industriella projekt, industriunderhåll, industriell rengöring och avfallshantering samt logistik. Olika typer av outsourcing: Serviceleverans på plats ”on-site services” Stödverksamhet som levereras i direkt anslutning till en verksamhets eller ett företags kontor, fabrik eller lagerlokaler. Tjänster som nästan alltid levereras på plats är fastighetsservice, arbetsplatstjänster och produktionsrelaterade tjänster. Off-site service delivery "off shore services" Support activities that are outsourced, ie delivered outside the premises of a business or company, to another country. Typical services that can be outsourced are back-office services (such as payroll management and telephony solutions) and IT services. PRINT & SHARE Interested in knowing more? Contact our consultants and sales staff Coor as a service partner Why outsource? Why choose Coor? Our customers Customers tell Our methodology How does it happen? The market Our Services Service management Workplace service Real estate service Industrial service Educations Work at Coor Culture and values Improvement work Health & safety Education and development Employee information Available positions Employees tell For suppliers To be a supplier to Coor Code of conduct Billing News Quick Facts Press releases News Pictures and graphics About Coor Strategic focus Organisation sustainability Management system and certificate Owner History Here we are About the site About cookies About PuL Head office Coor Service Management Knarrarnäsgatan 7 173 11 Stockholm Phone +46 (0) 10-559 50 00 Email info@coor.com E-mail Accounts Receivable Email Accounts Payable