Home Group Executive Team Meet the Team Financial Information News Contact Complaints In the event that you wish to make a complaint, please contact us at: complaints@whitebear.group Should you remain dissatisfied with the response that you receive from us, if you have a Lloyd’s policy, you may if you wish, refer your complaint to Lloyd’s. Lloyd’s will investigate the matter and provide a final response. Lloyd’s contact details are as follows: Complaints Lloyd’s Fidentia House Walter Burke Way Chatham Maritime Chatham Kent ME4 4RN Email: complaints@lloyds.com Telephone: +44 (0)20 7327 5693 Fax: +44 (0)20 7327 5225 Website: www.lloyds.com/complaints Ultimately, should you remain dissatisfied with our final response, you may, if eligible, refer your complaint to the Financial Ombudsman Service (FOS). The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services. The FOS’s contact details are as follows: Financial Ombudsman Service Exchange Tower London E14 9SR Email: complaint.info@financial-ombudsman.org.uk Telephone: +44 (0)800 023 4567 Website: www.financial-ombudsman.org.uk Blenheim Underwriting Limited (company no. 10254215) is the Lloyd’s managing agent of Blenheim Syndicate 5886 and is authorised by the Prudential Regulation Authority (FRN 767559) and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. White Bear Managers Ltd (company no. 11955121) is authorised and regulated by the Financial Conduct Authority to perform general insurance activities (FRN 842485) from the United Kingdom and by the Guernsey Financial Services Commission as a Licensed Insurance Manager in the Bailiwick of Guernsey (license no. 2678906). © 2021 White Bear Group Companies. All Rights Reserved. Complaints | Security and Cookies | Privacy Notice We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Cookie Settings Accept All