Contact Us Email Us Call 804-323-6800 Visit a Branch Find Answers Section Navigation Member Services Loans Mortgages Credit Cards Debit Cards Online Banking & Bill Pay Collections & Recovery General Contact Information about services and accounts, other personal assistance. Multilingual service is available. Call: 800-285-6609 Monday - Friday , 8:00 a.m. - 6:00 p.m. (ET) Chat: Get your questions answered in real-time by Gini, the VACU virtual assistant. Fax: 804-718-6906 or 800-898-5913 (toll free) Email: Send us a secure message This email box is monitored regularly during business hours and periodically on evenings, weekends and holidays. Due to the number of SPAM filters at Internet providers, our reply to your message may not reach you. If you do not receive a response please call us. If you are having problems using the form above, you can send an email. Please do not send any confidential or sensitive information to this address, instead send us a secure message. Up Arrow Scroll to top 804-323-6800 Facebook VACU on Facebook Twitter VACU on Twitter YouTube VACU on YouTube LinkedIn VACU on LinkedIn VACU Routing Number 251082615 Footer About Us Become a Member Careers News and Events Help & Support Frequently Asked Questions Contact Us Find a Branch Accessibility Footnotes Insured by NCUA Equal Housing Opportunity NMLS# 407552 Privacy Site Map © 2021 Virginia Credit Union