SEARCH LOCATIONS SUPPORT LOG IN JOIN BECU BECU & YOU EVERYDAY BANKING LOANS & MORTGAGES PLANNING & INVESTING BUSINESS BANKING Financial Relief Solutions Payment relief, loans and other resources designed to help members facing financial hardship due to the COVID-19 crisis, job loss and other unforeseen circumstances. BECU believes in people helping people, and are doing everything we can to help you. We take our role as your credit union seriously and have identified loan relief and payment deferral options for those affected by the COVID-19 crisis. We are continually developing additional ways to help, so please know that new offerings will be added as they become available. Payment Relief Assistance | Personal Loans | Student Loan Deferral | Mortgage Payment Suspension | Business Member Assistance | Debt & Credit Counseling Articles & Assistance How to Contact Us BECU's COVID-19 Response Financial Relief Options Avoiding Foreclosure (PDF) Stimulus Check Information BECU Resources Additional Relief Resources Payment Relief Assistance Short-term loan modifications and payment relief on existing BECU loans and revolving credit, including auto, boat, RV, credit cards and personal loans. Learn more about Payment Relief Assistance Request Payment Relief Personal Loans We have personal loans available to assist with paying bills, rent, or other financial needs. These loans are available to members who recently experienced a sudden change in their financial situation. Learn more about our personal loan options Apply for a Personal Loan Student Loan Payment Deferral Defer payments on your student loan for up to 3 months (90 days). Learn more about Student Loans Defer Student Loan Payment Mortgage Payment Suspension Request up to 6 months of mortgage forbearance (suspension of payments) should you need to temporarily suspend your home loan payments. Suspend Your Mortgage Payment Business Member Assistance Existing business members can request payment suspension on credit cards, vehicle loans, unsecured term loans and lines of credit. Modifications are also available on existing commercial real estate loans. Request Business Assistance Debt & Credit Counseling Get free financial counseling to assist you with cash-flow planning, debt relief and reduction options, and overall personalized plan to help relieve financial stress. Learn more about GreenPath Financial Wellness Explore Debt & Credit Counseling Back to Top How to Contact BECU Message Us on Mobile Mon-Fri, 7 am – 7 pm (PT) Sat & Sun, 9 am – 6 pm (PT) Message Us on Desktop Mon-Fri, 7 am – 7 pm (PT) Sat & Sun, 9 am – 6 pm (PT) Call Us 800-233-2328 Mon-Fri, 7 am – 7 pm (PT) Saturday 9 am – 1 pm (PT) Visit Us Some locations have modified hours or closures due to COVID-19. Please review prior to visiting. How to Message BECU: In Online Banking select the blue and white circle icon in lower left of your monitor. From the BECU App, select Messenger from the hamburger icon at the top of the app. Not a member? No problem. Check your eligibility and apply online. Back to Top BECU Resources COVID-19 Stimulus Payments Get answers to questions you might have about the COVID-19 stimulus checks (Economic Impact Payments) being sent to many households in April. COVID-19 Resource Page Learn more about what BECU is doing to ensure your safety and continued access to financial funding and resources. BECU COVID-19 Blog Read more about what to do if you lose your job, information on COVID-19 scams and more in the BECU Blog Greenpath Credit & Debt Counseling GreenPath's certified experts can help with managing a variety of financial challenges. It's a free service available for BECU members. Managing Your Finances During a Crisis (Webinar) In an informative video, BECU Financial Educator Stacey Black shares her tips for Managing Your Finances During a Crisis. Use her insights to navigate financial uncertainty Planning During Financial Uncertainty (article) Whether due to COVID-19, job loss, or other unexpected economic events, there are steps you can take to help you through whatever comes your way. How to Create an Emergency Plan (article) While it may not be possible to predict when an emergency may occur, you can be better prepared by understanding the types of financial emergencies that may exist, as well as steps you can take to prepare yourself for them. Understanding Balance Transfers Transferring a credit card or loan balance to a new credit card with a lower APR might help consolidate debt, but be sure to understand the benefits and pitfalls, as well as familiarize yourself with the rules of each financial institution first. How to Avoid Foreclosure If you are unable to afford your mortgage or home-equity payments, but want to avoid foreclosure, BECU can help you find a workable solution. Financial Health Check The Financial Health Check is a free program designed to help you make decisions and take actions on savings, budgeting and debt management in real-time during a confidential one-on-one call. 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