Personal Business Language English Register Log on Banking Borrowing Investing Insurance Wellbeing Help Dealing with bereavement The death of someone close is always a difficult time. We’re receiving a high number of calls at the moment, so please bear with us. You may be able to find out what you need on our bereavement pages, so please check below before calling. The quickest and easiest way to notify us of a bereavement is online. You can do so using the form below, 24 hours a day, 7 days a week. Cross HSBC UK Help Life events Bereavement Dealing with practical matters and making important financial decisions can seem overwhelming when you’re experiencing grief. We’re here to support you throughout. Letting us know We have a dedicated bereavement team to support you during this time. The quickest and easiest way to let them know if you’ve lost someone is by using our online notification form You can find out more about ways of notifying us and next steps in the What to do when someone dies section below. Notify us now Notify us now This link will open in a new window Play Video Download Transcript Download Transcript This link will open in a new window Important steps What to do when someone dies If you haven’t already, the first step you’ll need to take is to formally register the death. You may also want to locate the will, if there is one, arrange the funeral and notify other organisations. Financial and emotional wellbeing There’s a lot to think about when you lose someone. We have information to help you. FAQs and important documents We answer some of the most common queries about bereavement, plus there’s a glossary of useful terms and forms you may need to complete. Useful information Bereavement support guide (PDF, 153KB) Bereavement support guide (PDF, 153KB) Download Bereavement advice for commercial customers Contacting us Call us To notify us of a bereavement 0800 085 1992 or +44 (0)114 252 0249 if you’re calling from outside the UK General enquiries 0345 850 0088 Lines are open 8.30am to 6pm, Monday to Friday and Saturdays 9am to 2pm (excluding public holidays) Visit us in branch Find your branch Back to top Customer support It's easy to answer your query online. Visit our Help page to find out how. Follow HSBC UK on Facebook This link will open in a new window Follow HSBC UK on Twitter This link will open in a new window Follow HSBC UK on YouTube This link will open in a new window Help & support Contact HSBC Got a question? We're here to help you Branch finder Find your nearest branch Our service performance View our service status to see how we're doing About HSBC Careers, media, investor and corporate information Legal Privacy notice Cookie notice Accessibility HSBC Group HSBC Group This link will open in a new window | © Copyright HSBC Group 2002-2021. All rights reserved This website is designed for use in the United Kingdom. Need help? Cookies on this website At HSBC we use cookies to help ensure that our website and services are able to function properly. These cookies are necessary and so are set automatically. We would also like to use some cookies to: make your visit more personal improve our website based on how you use it support our marketing These cookies are optional and you can choose which types you'd like to accept. To do this, select 'Manage cookie settings'. If you'd like to accept all optional cookies, select 'Accept all cookies'. To learn more about how we use cookies, visit our Cookie notice. Manage cookie settings Accept all cookies