LOGIN 0 items SHOPPING BAG SHOP STORY STORES STOCKISTS TERMS & CONDITIONS ORDERS You can purchase Samuji products with the shopping bag feature online. You will receive an Order Confirmation by email after placing your order, and a Shipping Confirmation once your order has been sent. Samuji does not guarantee that all items included in the webshop are in stock at the time of your order. In the event that an item is unavailable, we will contact you shortly by e-mail. Your order will be processed and shipped within two working days. Please note that during sale season the delivery guidelines might not apply. If you are unsure whether your transaction has been successful or you do not receive an Order Confirmation, please contact us via email or phone. SIZING Our sizing is based on Scandinavian and German sizes. PRICES AND SHIPPING Prices are in euros and include Finnish VAT of 24%. Shipping costs will be added to orders under EUR 200; shipping is free on orders of EUR 200 and over. Prices are subject to changes. You can choose a shipping method on the checkout page. Orders are sent via UPS or Itella. You can also pick up your order in Samuji Shop, Pohjoisesplanadi 37, Helsinki. PAYMENTS Payment can be made by Visa, Visa Electron, Master Card, PayPal or through Internet Bank. The payments are operated by Paytrail Oyj. Paytrail Oyj provides Internet Bank related payment transfer services in co-operation with Finnish banks and credit institutions. When paying with Visa, Visa Electron or Master Card, the deal is made between the customer and Paytrail Oyj. Samuji acts as the marketer of services and products, and delivers the products to buyers. Paytrail Oyj is responsible for reclamations and all deal related obligations. Paytrail Oyj is also the payment recipient. Payrail Oyj Business-ID: FI2122839 Innova 2 Lutakonaukio 7 40100 Jyväskylä Finland +358 20 718 1830 RETURNS We hope are happy with your Samuji purchase. If, for any reason whatsoever, you are not satisfied with your order, you can return purchased items within fifteen (15) days from the date you receive them. The products must be returned complete and unused in their original packaging. After we have received and accepted the returned items, we will issue a refund following your method of payment. We will refund return costs if the product we have sent you is incorrect or faulty. Refund times depend on your credit or debit card company. CONTACT We hope you enjoy shopping at Samuji.com. Please do not hesitate to contact us if you have any questions. Samuji Espa Pohjoisesplanadi 37 00100 Helsinki Finland +358 40 140 3280 espa(at)samuji.com © 2016 SAMUJI LTD. TERMS & CONDITIONS FACEBOOK TWITTER PINTEREST