FIND A DEALER UNITED STATES Gibson ELECTRIC ACOUSTIC MERCHANDISE ACCESSORIES SERVICING GIBSON TV Gibson Brands Customer Service Questions, comments? We're all ears. Phone USA: 1-800-4GIBSON (1-800-444-2766) Netherlands: 00+800-4GIBSON1 (00+800-444-2766-1) Worldwide: +1-615-871-4500 Email Click here to send a message to customer service. In our constant effort to stand by our consumers, protect them, and bring them the finest products in the world, Gibson Brands, Inc. takes a firm and aggressive stance against all makers of counterfeit guitars and their distribution channels. These low-budget, inferior guitars are pale imitations of the quality, performance, and craftsmanship of authentic originals. We continue to hear complaints from consumers and fans who have purchased one of these guitars from websites and auction sites thinking they were getting an authentic instrument. The makers and sellers of counterfeits are scamming our global family of musicians and Gibson Brands, Inc. does not take it lightly. We would like to urge all our consumers not to be taken in by the works of dishonest sellers. If a guitar is being sold for a fraction of what it would typically sell for, it is likely not a real Gibson Brands, Inc. guitar. The best way for consumers to protect themselves against fraud is to purchase your guitar from an authorized dealer, or consult one in advance. You can also call Gibson Brands, Inc. Guitar Customer Service at 1-800-444-2766 for any inquiries or advice. We strongly urge all consumers to be careful and aware of this worldwide problem. At Gibson Brands, Inc., we care about our consumers, our legacy, and our name. Remember, only a real Gibson is good enough. SIGN UP FOR NEWS & OFFERS SUBSCRIBE By submitting this form, you agree to our Terms & Conditions and Privacy Policy. Follow us: Instagram Twitter Youtube Facebook Forum SHOP Les Paul Models SG Models ES Models Basses Designer Models Gibson Custom Shop Super Jumbo Models Square Shoulder Models Round Shoulder Small Body Models Songwriter Models Accessories Hardware Lifestyle The Gibson Garage Find a Dealer Near You Online Dealers SUPPORT Customer Service Virtual Guitar Tech Warranty Registration & Info Repair and Restoration Report Counterfeits Serial Number FAQ Store Policies & FAQ Gibson Guitar Specs (2015 - 2019) OUR COMPANY Leadership Careers Contact Us News Gibson TV Gibson Foundation Gibson Generation Group LEARN Google Play App Store Customer Support (US & Canada): 1-800-4GIBSON VISIT THE GIBSON BRANDS FAMILY Copyright 2021 Gibson Brands, Inc. All rights reserved. Privacy Policy Terms & Conditions Registered TradeMarks Your Privacy, Our Policies & Cookies We use cookies to understand how you use our site, give you an awesome experience, and deliver our services. By using our site, you acknowledge that you have read and agree to our Privacy Policy and Terms of Use. UNITED STATES I Accept