THE SALES ACADEMY, BY ELIOR SERVICES Ops Academy Elior Services University The Sales Academy, by Elior Services BUSINESS WITH US, PROGRESS TOGETHER “To instill in each of you a conquering state of mind”, Elior Services' leitmotif for the Sales Academy, this is how it was born. A true internal training school dedicated to sales teams, from junior to expert, and open to the entire sales force, it is part of Elior Services' strategy to promote the professional development and skills development of its collaborators. This 3-year certifying program aims to respond to 2 challenges: the construction of an esprit de corps and the search for performance through the professionalization of sales forces. Launching the Sales Academy means offering our employees a place of exchange and learning around common values and objectives to grow and build together. Daniel Adda, directeur du développement Elior Services. LA SALES ACADEMY EN VIDÉO La Sales Academy, c’est mettre à la disposition de nos collaborateurs un parcours de formation reconnu par l’Etat. Le tout, au service du développement de leurs compétences. Patricia Deltort-Paris , Directrice des Ressources Humaines, Elior Services J’ai souhaité mettre en place la Sales Academy pour répondre à deux objectifs : professionnaliser la force de vente et instaurer un véritable esprit de conquête. Daniel Adda , Directeur du développement, Elior Services Ce dispositif se veut une réponse sur-mesure à la recherche de la performance commerciale d’Elior Services. Une expertise unique et une approche très opérationnelle de la performance commerciale. Etre commercial requiert une grande force mentale pour savoir faire face au refus, mais aussi des qualités d’écoute comme l’humilité et l’empathie. Le dispositif de formation s’inscrit dans la projection des nouvelles techniques de vente : capacité à étonner, à être authentique, à délivrer l’émotion et à aller plus vite et mieux que les concurrents. En d’autres termes : susciter la préférence clients. Christophe Carpinelli, directeur adjoint d’Audencia Executive Education LE PARCOURS DE NOTRE PROGRAMME This 3-year program is made up of tailor-made modules dedicated to the various businesses of Elior Services. Each year has been designed according to a logic of increasing progression, from the most fundamental modules in the first year to a professionalization path in the second and third year. Download our program brochure Contact Legal Notice Accessibility Managing cookies © 2021 Elior Group Manage your cookies A cookie is a small data file sent by our website's internet server to the browser cookie file on the hard drive of your device. We use cookies in order to provide you with a user-friendly, secure and efficient website, to perform statistical analysis and, where appropriate, to provide you with services tailored to your needs and interests, eg. by personalizing your browser experience or serving personalized advertisements to you. To find out more about cookies, please consult our cookies and personal data protection policy . Allow all cookies and continue Refuse all cookies and continue