NZST 01:47 - SATURDAY 4TH OF DECEMBER, 2021 OTAGO HARBOUR MARINE & SHIPPING YOUR CARGO SERVICES CRUISE SHIPS PEOPLE & CAREERS ABOUT Home Services Port Security Services Services Overview Container Terminal Vehicle Booking System (VBS) Vehicle Booking System (VBS) Timber Truck Booking System Container Depots Warehousing Cold Stores Log Storage Rail Services Port Security Port Security Ports and shipping worldwide must comply with the International Ship and Port Facility Security Code (ISPS Code) security measures. New Zealand’s Maritime Security Act 2004 safeguards port users and the local community, while also providing for the security of trade and tourism. Port Otago Limited is verified by Maritime New Zealand as being compliant with all international security requirements. International Ship and Port Facility Security Code Contact Port Security Entry Restrictions and Requirements All entry to the Port is controlled and subject to possessing acceptable photographic identification. Entering any of the Port facilities is deemed as consent for identification checks and searching. Failure to consent to the security measures in place will result in admittance being denied. Visitors Visitors wishing to undertake business within the Port area or at the main administration office at Port Chalmers should schedule their visit in advance. N.B. Photo identification will be required on arrival. Contractor and Transport Operators For regular visitors to the Port (such as truck operators), special arrangements apply. Contact Customer Services Cruise Ship welcomes and farewells Due to logistical and security reasons, welcoming and farewelling passengers needs to happen outside the official Port space. There are two particularly good vantage points for viewing cruise ships’ arrivals and departures: Flag Staff hill and Scott Memorial. Ships wishing to enter port Vessels affected by the ISPS Code requirements should submit Advance Notice of Arrival forms and crew/visitor/passenger/vendor lists to the Port Facility Security Officer at least 24 hours prior to arrival at the Pilot Station or Anchorage. N.B. All crew and ship passengers must carry photo identification when proceeding ashore. Port Facility Security Officer Fax: +64 3 472 9712 Email: portprotectionofficers@portotago.co.nz Cargo arrangements Port Otago and the New Zealand Customs Service use the most up-to-date equipment to provide enhanced border security. Exporters are now subject to increased compliance requirements. It is worth considering being part of the Secure Export Scheme (SES). Secure Exports Scheme 24 HOUR GENERAL ENQUIRIES +64 3 472 7890 CUSTOMER SERVICES +64 3 472 9876 customerservices@portotago.co.nz QUICK LINKS CONTACT US STAFF LOGIN Terms & Conditions of Trade | Schedule of Charges | Policies Copyright © 2021 Port Otago Limited - All rights reserved | Web Design by Firebrand