MENU Our awards Hello, we're OVO - a million strong collective using energy to change the world. We're using smart technology to build a green energy system of the future and – as these awards show – we’re putting members first while we do it. We’re Company of the Decade 2020 It’s the UK’s most prestigious green business award. And we won thanks to our carbon-kicking efforts! To keep up up the good, we’re offering everyone who joins us all this green: Cut your carbon footprint With 100% renewable electricity on all our plans, as standard1 Tree-planting power A carbon-busting tree planted for you every year2 Access our green upgrade Fight carbon, plant more trees, and protect rainforests – with OVO Beyond4 Our wins from the 2020 Uswitch Energy Awards Best for people Best for the planet Rated 4.3/5 on See all 51705 reviews Yet again dealing with OVO has been…happy chappy Yet again dealing with OVO has been easy. The service provided is first class, the staff are pleasant and easy to deal with. Keep up the good work Mr D Claydon November, 22 We like OVO they are a very fair… We like OVO they are a very fair company, whenever we have a lot of credit in our acc they transfer the amount we ask as a refund promptly. Green is the way to go. CustomerMr J.K.Willetts November, 22 As a new customer I have so far found… As a new customer I have so far found Ovo efficient polite informatie and easy to deal with. Dudley Stone November, 22 Good help from staff when required Good help from staff when required, prices seem well managed. I am quite happy with the overspill of the money, which I get from being in credit. Mr Wild November, 22 I am a very very satisfied customer of…OVO ENERGY I am a very very satisfied customer of OVO ENERGY I have been with them since they first started and have never had any complaints there service and pricing are perfect thank you Ralph November, 22 I find OVO energy costs are very Acceptable I find OVO energy costs are very acceptable. The OVO Team are excellent with all help you need. DEE November, 22 Very happy with OVO Energy Very happy with OVO Energy. always reminds me when I need to give my gas reading. Also when in credit I can refund myself as I want. Dave Kirkman November, 22 I switched from another supplier a few… I switched from another supplier a few months ago. OVO Energy kept me fully informed throughout and the whole process went through very quickly. Setting up an online account was stress free thanks to their easy to follow website. So far, so good. Very impressed. Mrs. Karen Clark November, 22 We have been with for a number of… We have been with for a number of years.we give regular Readings never had any issues and we get interest on money in credit . David November, 22 I actually stayed with you as I have… I actually stayed with you as I have always been satisfied with the way I have always been treated. Xxx heather powell November, 22 It's all good I have a reasonable priced contract and the service is consistently good. ZCS November, 22 Excellent company Excellent company, great service and a stellar ethos. Azulitos November, 22 Ovo Energy is for me! Ovo, as a company are always friendly and helpful. When you have been with them for a while (not sure how long) they pay 5% interest on an "in credit" balance. When you get your bill it is broken down into easily understandable chunks, so that you know what you have spent your money on, and why it costs what it does. I would recommend them to everyone. Mr Stephen Bentley November, 22 I have received good customer service I have received good customer service from a staff named Paul Green. Very pleasant to talk to and was was helpful with my enquiries. Su-shan Cheung November, 22 I find OVO very easy to deal with and… I find OVO very easy to deal with and while we would all like our energy costs to be lower it is at least some satisfaction that the company who supply you are efficient. J Rudderham November, 22 An impressive service An impressive quick, straightforward, and friendly response to my question. Gives me confidence in OVO. Mr John Crae November, 22 Fantastic energy company app is great… Fantastic energy company app is great let’s you know everything that you need to know not like the biggest companies that hide everything if you want the best go no further roman November, 22 I have always found Ovo to be very good… I have always found Ovo to be very good since I joined a few years ago. Cyril Davey November, 21 First class company with the customer… First class company with the customer needs always placed first I recommend to all especially who need a energy provider in these difficult times Roger Brown November, 21 Just good service Just good service Mrs O\'Neill November, 20 Terms & Conditions 1 100% of the renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. 2 Each year, OVO plants 1 tree for every member in partnership with the Woodland Trust. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. 4 By providing 100% carbon neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your energy, OVO Beyond reduces your yearly carbon emissions from the energy used in your home to net zero. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN-led REDD+ carbon reduction projects that are certified to the Verified Carbon Standard or the Gold Standard. See here for more information on how we restore nature and protect rainforests with our offsetting programmes. OVO plants 5 trees for every OVO Beyond member through our award-winning I Dig Trees programme with The Conservation Volunteers. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. Since 2015 we have planted over 1 million trees. Products Home Energy Plans Feed in tariff (FIT) Smart Meters OVO Beyond Smart Home OVO Drive OVO Drive + Anytime Electric Vehicle Leasing EV Smart Chargers Smart Thermostats OVO Greenlight Resources Compare plans Moving home Refer a friend Energy guides About OVO Our story Our green energy OVO Sustainability OVO Foundation Careers Media centre OVO Group OVO France OVO Spain OVO Australia Help & Support Help & support Forum Complaints Emergency support Security Smart Export Guarantee Core Terms & Conditions Privacy Policy & Cookies Modern Slavery Statement Gender Pay Statement Field Force Gender Pay Statement Health & Safety Statement Group Tax Strategy Statement Supplier Code of Conduct Contact us Emergency Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section) Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section) Implementation Statement for 2019 DB Regulations OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879. 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