(800) 558 - 9300 My Account About Employment Blog Customer Care Search My Cart NAPKINS PLACEMATS TABLE COVERS BAKEWARE TABLEWARE ACCESSORIES Brands General Terms & Conditions of Sale for sales through Distributor Partners Custom Design Product Prices F.O.B. point of shipment, with freight prepaid on shipments of minimum quantity orders with destinations within the lower 48 contiguous states of the U.S.A. Terms 1% 15 days, net 30 days from invoice date. Cash discount applies to net invoice amount after freight has been deducted. A 1.5% per month service and late payment charge will be levied on past due amounts. Title Title passes to distributor upon delivery to carrier, regardless of any ensuing liability or freight claims. Minimum Orders Refer to individual price pages. Price is based on immediate production and shipment to one destination. Purchase Orders Orders (initial and repeat) for all custom design products will be accepted and processed only upon receipt of a written purchase order. Faxed copies are acceptable. Carrier Selection Selection of carrier and routing is reserved by Hoffmaster®. Conditions of Sale Prices and specifications are subject to change without notice. All orders are subject to acceptance by Hoffmaster® in Oshkosh, Wisconsin. Delivery of all orders is contingent upon strikes, accidents, and other causes beyond our control. Claims for defects in quality or quantity are waived unless written notice is received by Hoffmaster® in Oshkosh, Wisconsin, within 30 days of shipment. Return of Merchandise Returns for any reason other than defects in manufacture, or errors in shipment will be denied. Written authorization from Hoffmaster®, in Oshkosh, Wisconsin, must be obtained prior to the return of any merchandise. Collect shipments and returns made without written authorization number will be refused. In the event that a quality issue has been identified, Hoffmaster® will make all return arrangements including carrier, pickup date, etc. Any or all costs incurred by Hoffmaster® to process claims outside of these terms and conditions will be deducted from any issued credit. Infringement Disclaimer Buyer acknowledges that he is the owner of the trademark, copyright or patent, or has the authority to give Hoffmaster ® permission to reproduce such copyright, trademark or patent. If design is made by Hoffmaster ® to the specification of the buyer, it is upon the express condition that if the design infringes or is lleged to infringe any copyright, trademark or patent, the buyer shall indemnify and hold Hoffmaster ® harmless against all judgments, damages, attorneys’ fees and expenses sustained by Hoffmaster ® on account of such infringement or claim of infringement. Overrun and Underrun Custom design orders are subject to a 10% overrun or underrun. Sketch Policy A color sketch can be furnished without charge. All sketches remain the copyright property of Hoffmaster®. Artwork Charges Even though compatible camera ready artwork can lessen the sketch and printing preparation process, we reserve the right to submit additional charges for artists’ time for sketches and the printing preparation process, which will be quoted in advance, for unusually complicated designs, such as detailed maps, menus, golf courses, and excessive type. Design Changes If minor changes are needed on repeat orders, such as deletion or addition of street numbers, telephone numbers, menu changes, etc., the actual cost of these changes will be added to the invoice. In cases of major changes in design, a new plate may be required and will be billed accordingly. Printing Preparation Charges Customer will be charged for camera ready material, photography, typesetting costs, and the printing plates required for initial production of a custom design. Preparation charges will be billed as follows: Napkins & Guest Towels (One Panel Printing) 1 Color 2 Color 3 Color 4 Color $50 $90 $120 $150 Placemats & Traycovers $75 $150 $225 $300 Coasters & Tablecovers Special Quote Required Car & Bath Mats $100 $130 Special Quote Required Napkin Bands +Setup Fee $20 $40 $60 $80 Above napkin, guest towel and one-sided mat preparation charges represent one panel/one side charges only. There will be an upcharge of $25 per color for each additional print panel. Stock Terms Prices F.O.B. point of shipment, with freight prepaid on shipments of minimum quantity orders to distributor’s warehouse within the lower 48 contiguous states of the U.S.A. Drop shipments of minimum quantity orders are F.O.B. point of shipment, with no freight allowed. Standard Terms 1% 15 days, net 30 days from invoice date. Cash discount applies to net invoice amount after freight has been deducted. A 1.5% per month service and late payment charge will be levied on past due amounts. Title Title passes to distributor upon delivery to carrier, regardless of any ensuing liability or freight claims. Minimum Order A minimum order of stock products is 200 cases (may be assorted). Purchase Orders Orders will be accepted and processed only upon receipt of a written purchase order, from the distributor. Faxed copies are acceptable. Carrier Selection Selection of carrier and routing is reserved by Hoffmaster ® Conditions of Sale Prices and specifications are subject to change without notice. All orders are subject to acceptance by Hoffmaster® in Oshkosh, Wisconsin. Delivery of all orders is contingent upon strikes, accidents, and other causes beyond our control. Claims for defects in quality or quantity are waived unless written notice is received by Hoffmaster® in Oshkosh, Wisconsin, within 30 days of shipment. Backorders Hoffmaster’s standard practice is to ship merchandise to customer purchase order specifications. In the event that Hoffmaster ® is unable to complete an order to specification, the following backorder policy will apply: Any active stock item not shipped against an original purchase order will be eligible for prepaid ground shipment upon stock availability; or the item can be added to a subsequent stock order. Return of Merchandise Stock Products: Return of stock products will be approved under the following conditions: The distributor is a regular stocking distributor. Written authorization is obtained in advance from Hoffmaster ®, in Oshkosh, Wisconsin. No discontinued product is returnable. No Seasonal/Holiday product is returnable. Credit will be issued at the purchase price less 25% for product received in a resalable condition. No product over one year old (from invoice date) will be authorized. Distributor will be responsible for all freight and handling costs. 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