About Us “ Success Is The Sum of Small Efforts, Repeated Day In And Day Out ” Our Mission To provide the premier global vehicle brands, with a local handshake To promote a culture of respect to our customers and employees To provide the best support available. We sell support and with it, you get a truck To follow-through on our commitments Elite Support Certified Partnered with DTNA in Elite Support Tracking throughput times and continuing to drive improvements Heavily invested in tech and customer training with 2 full-time trainers Fully Certified technician Customer Support and Customer uptime Managers Regular & preventative maintenance programs Offers Express Assessment for rapid diagnostics to help you make an informed business decision Offers Express Repair to make quick repairs a priority and reduce downtime Uses best practices to ensure that you have the fastest possible turnaround time Stock the most critical repair parts by using a regularly updated, locally customized stocking list Elite Support Awards Summit Club In Recognition of Outstanding Leadership in Continuous Improvement Maria Flores – VTC Fontana Elephant Award In Recognition of Excellence in Change Management and Process Improvement Maria Flores – VTC Fontana Jason Shearer – VVG Aaron Fullerton – VTC Chandler WOW Award In Recognition of Excellence in 5S Implementation Maria Flores – VTC Fontana Travis Mobley – VTC Tucson Change Management Award In Recognition of Leadership Through Change Management VTC Las Vegas Express Assessment In Recognition of Continuous Improvement of the Express Assessment Process VTC Fontana Finalists for Continuous Improvement Aaron Fullerton – VTC DFCIC Dealer Advisory Group Jason Shearer – VVG (Currently serving 3 year term) Elite Support Milestones Elite Support Milestones VTC Tolleson was one of the 11 original / pilot locations for Elite Support. Achieved their 11th annual Certification this year VTC Fontana Certified for 10 years VTC Chandler Certified for 8 years. (was the 100th store in the network to be certified) VTC Las Vegas Certified for 9 years VTC San Diego Certified for 8 years VTC Carson Certified for 8 years VTC Tucson Certified for 6 years VTC Oxnard Certified for 5 years Flagstaff Certified for 6 years VTC Whittier Certified for 4 years VTC Reno Certified for 2 years VTC Transwest Certified for 2 years Combined years of certification – 79 years Combined CIC years of experience – 71 years Maria Flores has won multiple Elite Support awards due to her excellent attitude towards helping our customers. More Milestones & Awards (not related to Elite Support) LELAND JAMES ELITE 2016-2017 PROGRAM Daimler Trucks North America Sales Awards 2013 - 2016 Ford Blue Diamond Top 20 dealership commercial truck parts Jesse Sanchez – Trans-West Truck Center Fontana 2015 - 2017 Oasis Dealer of the Year FCCC RV repair specialization award VTC - LAS VEGAS 2015 Hardest Working City - L.A. The recognition program honors cities spearheading community growth and innovation and after an exhaustive study of approximately 400 metropolitan census areas in the U.S. and Canada, Freightliner says the city was found to be the leader in manufacturing employment and among the top contributors to the U.S. gross domestic product. VTC - CARSON WINNER 2017 FORD Commercial Truck Dealer of the Year Best Ford Commercial Truck dealer TRANS-WEST TRUCK CENTER FONTANA 2015 - 2017 Oasis Dealer of the Year FCCC RV repair specialization award TRANS-WEST TRUCK CENTER FONTANA SUBSCRIBE TO OUR NEWSLETTER SUBMIT OUR BRANDS Freightliner Hino Trucks Western Star Isuzu Autocar CCC Ford FCCC Rosenbauer Renegade RV Thomas Built Buses OUR COMPANIES Velocity Truck Centers Buswest CA Fleet Solutions Velocity Truck Rental & Leasing Buswest PreOwned SportTruck Rv Transwest Truck Center Crossroads Equipment Lease & Finance Miramar Truck Body & Equipment Velocity Truck & Trailer Parts VelocitySBA Central California Truck & Trailer Sales SelecTrucks of Los Angeles SelecTrucks Fontana SelecTrucks of Phoenix SelecTrucks of Greensboro SelecTrucks of Hickory Velocity Truck Centres - Australia Velocity Mexico Industry News | Privacy Policy/Your California Privacy Rights | Legal Notices,Terms & Conditions | Covid-19 Copyright © 2021 Velocity Vehicle Group. Contact Us