Unified Fresh Onboarding Methodology A fresh approach to implementation, to promote a close partnership between Freshworks and customer teams to ensure a smooth onboarding defined by the customer's needs and objectives. GET ONBOARDED Direct partnership model designed to provide a holistic value assurance approach to customer onboarding Business Process Review Review of your current Saas model and processes, systems across your business, and your business goals in implementing Freshworks products. Best Practices Review Walkthrough of best practices for modules your team will leverage using Freshworks’ products. Implementation Planning & Guidance Collaborative configuration sessions to train your system admins and provide them with best practices on processes with the agility your business expects. Fundamentals Training The Freshworks team will offer admins training focused on core product functionality. Optimization & Continuous Improvement Conduct a user acceptance test to ensure your requirements are met, and that your current configurations meet all your needs. Go-Live Support and Stress-free Transition Seamless handover to customer success and global support teams to drive adoption and ensure global support. Customer onboarding plans BASIC (FREE) Complimentary 1:1 sessions with our experts to help you get up and running. LEARN MORE SILVER Quickly set up and deploy the solution with guidance from our experts. LEARN MORE GOLD Partner with our team to solve for more complex requirements. LEARN MORE PLATINUM Tailored for organizations with advanced consultation and configuration needs. LEARN MORE Some of our happy onboarded customers around the world Freshworks Engagement Model The Freshworks Engagement Model is a holistic value assurance approach to implementation and optimization of Freshworks’ solutions, it is designed to ensure effective collaboration between stakeholders, improve delivery velocity, and better alignment of teams’ capabilities to project requirements. Not sure which plan to pick, talk to our experts First name Last name Email Company I agree to receive electronic marketing communications from Freshworks and understand I can unsubscribe by clicking the ‘unsubscribe’ link in any email or by contacting Freshworks. By signing up, you are agreeing to our terms and acknowledge reading our privacy notice. Freshdesk Freshsales Freshmarketer Freshservice Freshteam COMPANY About Leadership Board of Directors Investors Customers Affiliates Partners Philanthropy Careers News room GDPR Tax FAQs Contact us EVENTS Refresh 2021 ON Festival CONNECT WITH US Terms of service Privacy Notice Takedown Policy GDPR Security CSR Policy Tax FAQs Unsubscribe Copyright © Freshworks Inc. All Rights Reserved We use cookies to track visitors, measure ads, ad campaign effectiveness and analyze site traffic. We may also share information about your use of our site with 3rd parties. For more info, see, ourCookie Policy and ourPrivacy Policy. By clicking on "Cookie Preference Manager" you can choose to enable only certain cookie categories. By clicking "ACCEPT ALL" you agree to the storing of all cookies on your device. Manage Preferences ACCEPT ALL