Just Signed Up? General Questions When will my new domain name become accessible on the Internet? What will I receive from Anything Email? Do I own the domain name? Questions and Problems after set up How do I add, change or delete email accounts? How do I access the Command Center? Can I get my email when I am away from home? How do I access my Webmail? I can send email from the Webmail. Why can't I receive email there? How do I manage forwarding for an email account? What are the advantages of forwarding my email to another email address? How do I set up my new email account in my email software? Email & Domain Related Terms What is a Domain name ? What is a TLD (.com, .net, .org)? Questions About Anything Email, Inc. What services does Anything Email, Inc. provide? How can I reach Anything Email? Will Anything Email share my confidential information? What type of payment options are available? Is it safe to send credit card information in your online order form? Does Anything Email send me an invoice? How do I renew my subscription? Just Signed Up? General Questions When will my new domain name become accessible on the Internet? Domain name registrations take up to 48 hours to be fully accessible on the Internet. Your new email address will also be accessible when this process is complete. Back to Top What will I receive from Anything Email? The first document you will receive is the "Thank You" page which is displayed in your browser at the end of the sign up process (be sure to print this page for your records). You will receive an "Order Confirmation" immediately after the sign up process is complete, this will be sent via email to the alternate email address that you provided during the sign up process. Back to Top Do I own the domain name? Yes. You own your Domain Name for one year and will own it as long as you continue to renew it annually. Domain Names are public records and all registrations are updated in a central "whois" database. Back to Top Questions and Problems after set up How do I add, change or delete email addresses? To manage email accounts on your domain, sign in to the Command Center and go to Email Accounts. Back to Top How do I access the Command Center? To access the Command Center go to mail.anythingemail.com/admin or click "Command Center" at the top of our website. Note: Only the master account has access to the Command Center. Back to Top Can I get my email when I am away from home? Yes, Anything Email has a web-based mail system from which you can send and receive your emails. You can access our Webmail by clicking the "Check Email" Button on our Home page. Back to Top How do I access my Webmail? To access the Webmail, go to mail.anythingemail.com or click "Check Mail" at the top of our website. Back to Top I can send email from the Webmail. Why can't I receive email there? Your account may be set up to forward to a different email address. When an email account is forwarded, mail sent to it will only be delivered to the forwarding address. To have mail delivered to your account and accessible from the Webmail, you must disable forwarding on the account in the Command Center. Back to Top How do I manage forwarding for an email account? Forwarding is managed in the Command Center. Once you have logged in, go to the Email Accounts section and click the Edit button next to the account you want to forward. Then add the forwarding address(es) in the Forwarding section. It is not necessary to save the account when managing forwarding addresses, you can simply return to the Email Accounts section. Note: Forwarding an email account will prevent mail from being stored in the account. If you access your account with e POP client such as Microsoft Outlook, you will no longer receive email sent to your address when it is forwarded. Back to Top What are the advantages of forwarding my mail to another email address? Mostly convenience, if you do not wish to check for your mail in two or more places. If you are already checking your mail with email software or through a Web Based Email System, you can forward your email there. If you change your ISP or your email account, it's easy (and free) to change your new email address to forward your email to a different email address. Note: If you forward your email to another address although the person sending you the email does not know it is being forwarded, if you reply to that email, your reply will be sent using your forwarding address. Back to Top How do I set up my email account in my email software? Most modern email programs can automatically configure your account if you provide your email address and password. If your email program cannot automatically configure your account, you'll need the following settings: Account Type: POP Incoming Server: mail.anythingemail.com Port: 110 Username/Account: (your complete email address) Outgoing Server: mail.anythingemail.com Port: 587 Username/Account: (your complete email address) Note: If your email account is forwarded, you will not receive mail using a POP3 email client. Please disable email forwarding in the Command Center. Back to Top Email & Domain Related Terms What is a Domain name? A Domain name is a name used for identifying and locating computers and servers on the Internet. Domain names provide a system of easy-to-remember Internet addresses, which can be translated by the Domain Name System (DNS) into the numeric addresses (Internet Protocol (IP) numbers) used by the network. A Domain name is hierarchical and often conveys information about the type of entity using the Domain name. A Domain name is simply a label that represents a Domain. Domain names at the same level of the hierarchy must be unique. Back to Top What is a TLD (.com, .net, .org)? TLD is an acronym for Top Level Domain. Originally, the three letter extensions after the dot (or Top Level Domain) were meant to denote whether the Domain name was being used for business (.com) charity/non-profit (.org) or for a technology based company (.net). However, with the explosion of the Internet (and specifically, the World Wide Web) as a new business medium, the lines were blurred, and companies and individuals alike started cross-registering Domains (e.g. MyDomainName.com, MyDomainName.net, MyDomainName.org) in order to protect their interests. Now, a TLD (.com, .net, and .org which are the generic Top Level Domains) can be used for any purpose. Back to Top Questions About Anything Email, Inc. What services does Anything Email, Inc. provide? Anything Email, Inc. provides domain registration, website hosting, and email hosting. Back to Top How Can I reach Anything Email? Visit Customer Support to contact us. Back to Top Will Anything Email share my confidential information? No. See our Privacy Policy for more information. Back to Top What type of payment options are available? Anything Email, Inc. accepts Visa, MasterCard, Discover, and American Express through our secure web site payment form. Back to Top Is it safe to send credit card information in your online order form? Yes. Your information is transmitted via a secure connection (SSL) with 128-bit encryption; RSA with 1024-bit exchange. Back to Top Does Anything Email send me an invoice? You will immediately receive an "Order Confirmation" of your purchase via the email address you provide, and a receipt shortly after. Back to Top How do I renew my subscription? Our system will begin sending renewal notices 60 days prior to the expiration of your Domain. You can follow the instructions in the notice or simply sign in to your Command Center and click Renew Now at the top right corner of the page. Back to Top Copyright © 2015 Anything Email, Inc. All Rights Reserved.