INVESTORS CAREERS CONTACT US LOGIN MyPay PRODUCTS, SERVICES & THERAPIES PATIENTS OUR COMPANY Negative Pressure Wound Therapy (NPWT) Patient Resources From the Hospital to Your Home, InfuSystem is Here for You Every Step of the Way. Negative pressure wound therapy (NPWT) is a type of treatment to help wounds heal. It's also known as vacuum-assisted wound closure. During the treatment, a device lowers air pressure on the wound. This can help the wound heal more quickly. Negative Pressure Helps Wounds Heal By: Encouraging the growth of new tissue Providing a moist wound healing setting Bringing wound edges together Removing extra fluid and infectious materials into a special container on the machine. Quick Links Cardinal Health TM CATALYST TM Cardinal Health TM SVED® 24/7 Pump Support 1-844-534-1997 Billing and Payments 1-833-570-4737 How Can We Help? Select Subject Oncology Pain Management Wound Therapy Billing Question Patient Assistance SUBMIT Important Information About Your NPWT Device Do not allow the device to get wet. Disconnect the tubing from the canister if you take a bath or shower. Keep the device plugged into a power outlet whenever possible to keep the battery fully charged. Always take the A.C. Power Adapter with you when you leave home. Keep the device upright to avoid a false Canister Full alert. Keep the device turned on at all times unless there is bleeding from the wound or instructed by your health care professional. Do not change the settings on the device unless you are told to do so by your health care professional. Fall Prevention Tips Place the electrical cord to ensure it is not a tripping hazard. When the machine is off or running on the battery unplug the cord and put it away. Make sure that extra tubing is placed so that it is not a tripping hazard. Be aware of objects that could catch tubing not covered by the dressing. Use caution while getting in or out of bed and when possible ask for assistance. The NPWT Nursing Hotline is Here for You 24/7 for Assistance Call 1-844-534-1997 Throughout your treatment you have around-the-clock support and immediate access to our 24/7 nursing hotline for answers to questions about your pump and assistance with pump alarms. While your physician is your primary source for information about your treatment, there may be times during your treatment that you need assistance with your NPWT device. Our team of compassionate and knowledgeable Registered Nurses (RN) are here to assist every step of the way. How Do I Return My NPWT Pump? At the end of your wound therapy, your InfuSystem NPWT Coordinator will contact you by phone to provide instructions on how to return your NPWT pump and adapter to InfuSystem. Do not return the pump to the clinic or hospital. Upon completion of your treatment, InfuSystem will send a prepaid return shipping box to your home so you can return the pump and adapter to InfuSystem directly. Simply follow the pump return instructions that come with the box. Contact us to schedule a FedEx® pickup from your home or drop off at your local FedEx location. Do not remove the prepaid shipping label already affixed to the box. Patient Resources Available in English and Spanish PATIENT QUICK REFERENCE GUIDE CARDINAL HEALTHTM CATALYSTTM PATIENT QUICK REFERENCE GUIDE CARDINAL HEALTHTM SVED® PATIENT BILL OF RIGHTS - ENGLISH PATIENT COMMUNITY RESOURCES - ENGLISH Connect With Us For 24/7 pump support call: 1-844-534-1997. For help with billing, patient financial assistance or to make a payment call: 1-833-570-4737. Patients may also make payments online. MAKE A PAYMENT Products Infusion Pump Sales & Rental Infusion Pump Financing Disposable Products Equipment Catalog Services Biomedical Services On-site Service Depot Service DeviceHub SM Therapies Oncology Pain Management Negative Pressure Wound Therapy Patients Patient Resources Oncology Pain Management Negative Pressure Wound Therapy Billing & Insurance Patient Assistance Our Company About Us COVID-19 Statement Our Leadership Life at InfuSystem Careers News & Events Contact Us .st0{fill:#7B868C;} .st1{fill:#0977BE;} 3851 W. Hamlin Rd Rochester Hills, MI 48309 P: 1-800-962-9656 F: 1-800-455-4338 General Inquires info@infusystem.com #infusystemlife © 2021 InfuSystem®. All Rights Reserved. Privacy & HIPAA Terms & Conditions Site Map