Support Contact us About Remote Assistance Sign in to ViaTracks MOBILE ORDER MANAGEMENT ELECTRONIC LOGBOOK ASSET TRACKING Mobile order management Imagine a working day without paper, with no orders that need printing and no one on the road having to call into the office to pick up their orders, since they can simply drive directly to the site. No one has to write down hours, materials used or checklists on paper and no one has to call into the office on the way home to turn in completed orders – they simply go home at the end of the day. And, last but not least, those who have to spend time logging incoming orders can spend their time more productively on more important things. SpeedyCraft revolutionises the working day for the entire company – both in the office and in the field. Service Orders All information available in the field The wireless exchange of work and service orders with office solutions is one of numerous optional functions in SpeedyCraft. With this option, the work or service order is issued from the office solution to SpeedyCraft, for which the field personnel can provide all relevant information before returning it. This information can include hours worked, materials used, control and checklists, images for documentation of completed work, invoice comments, internal comments and signatures. All customer and product information available in the office solution can be transferred electronically to SpeedyCraft. It is quick and easy to search for existing customers or create new ones and field personnel can create new orders onsite if required. Documentation Digital documentation of field work Our customers increasingly need to document work performed in the field. This may be due to the requirements of authorities or their own customers or the company’s own procedures for internal control. SpeedyCraft offers a wide range of standard industry-specific forms that are freely available to our customers or, alternatively, customised forms can be produced. Completing the forms is simple and intuitive, facilitating a range of alternatives for checking-off, selecting from drop-down lists, figures and text. Good documentation of field work, however, involves more than just completing forms. With SpeedyCraft, images and other documents can be added to orders and forms, so that the work can be documented before, during and after the work, and all documentation is easily accessible for future reference. Resource Management Allocating work orders to field personnel The planning and allocation of tasks from the office takes place either directly from the office solution or from Devinco Schedule. Devinco Schedule not only provides a complete overview of all work orders and field personnel, but can also filter all orders according to the case manager’s requirements. “Drag and drop” functionality makes it easy to allocate tasks and visualise all available resources and work orders in time in the schedule function and to schedule a working day for field personnel in the best possible manner. Once the order has been allocated in Devinco Schedule, it is sent to the relevant employee and logged in the field worker’s schedule. The field personnel can change or add new agreements and transfer their updated schedule back to Devinco Schedule. Devinco Schedule also provides an integrated map service that visualises order addresses on a geographic map. A corresponding map of the site can also be made available to field personnel in SpeedyCraft. Devinco Schedule is simple and intuitive to use, with the same degree of flexibility as SpeedyCraft.