Help HOW CAN WE HELP? Type your question... SEARCH OUR SUPPORT PAGE RECOMMENDED: Finance Comparison Tool Ford Insure Manage Finance Account Book a Service Ford Account Find a Dealer Contact Us Ford Motor Company Limited uses cookies and similar technologies on this website to improve your online experience and to show tailored advertising to you. Manage Agree You can manage cookies at any time on the Manage Cookie Settings page but this may limit or prevent use of certain features on the website. Please see the website privacy and cookie policy for further information. Vehicles Shop Finance Owners Build & Price Request a Contact Find a Dealer Promotions Fleet Vans & Pickups Motability Log in / Register Search Quick Links FORD CREDIT SUPPORT FAQs Contact Us FORD CREDIT CONTACT US Answering your questions about Ford Credit Please be aware that you can make changes to your account and obtain a settlement quote via Ford Credit Account Manager. You can also contact Ford Credit by e-mail, post or telephone. The majority of questions can be answered via our comprehensive FAQs section. Ford Credit Account Manager To access your Ford Credit Account please Sign-In or Register here When registered for Account Manager, you can: Obtain a Settlement Quote Make a Payment Update Address/Phone Number and Marketing Permissions Change Payment Date/Bank Details E-mail Us: Please e-mail us via secure email by clicking here. You will receive a response by the end of the following business day. Our opening hours are 9.00am - 5.15pm weekdays. ^Please note that the transmission of information via the Internet (including e-mail) is not completely secure. Although we do our best to protect your personal data, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security facilities to ensure against unauthorised access. By Post: Ford Credit Manchester Business Centre Number One 1 Tony Wilson Place Manchester M15 4FN Need to make a complaint? Our goal is to provide excellent service but recognise occasionally things go wrong and you may need to contact us. Find out how here Telephone Us: Telephone Number: 0345 712 5490. Opening hours Monday to Friday 9.00am to 5.15pm and Saturdays 9.00am - 1.00pm. *Calls to 0345 numbers are charged at the same rate as a standard 01 or 02 geographic number, even when calling from a mobile. Calls may be monitored or recorded. Important Information Ford Credit is a trading style of FCE Bank plc. Registered in England: No 772784. Registered Office: FCE Bank plc, Arterial Road, Laindon, Essex, SS15 6EE. FCE Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm reference number 204469. Explore Ford Credit FAQs Important Information Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK. Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time. [†]For Passenger Vehicles: This is the manufacturer's Recommended 'On the Road' price for the model shown. It includes delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee, cost of number plates (estimated) and VAT (at 20%) but excludes any available retail Customer Saving. [‡]This is the Basic Recommended Retail price excluding VAT and excluding any available Customer Saving, and ‘On the Road’ costs such as delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee and cost of number plates. [*]This is the manufacturer's Recommended 'On the Road' price for the model shown. It includes delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee, cost of number plates (estimated) and VAT (at 20%) but excludes any available retail Customer Saving. 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