DE EN ABOUT US PRODUCTS DISCOUNT CONTRACTS PHARMACIES / WHOLESALE PRESS RELEASES CONTACT CONTACT Our team is available to answer your questions at any time. HEC Pharm GmbH Gabriele-Tergit-Promenade 17 10963 Berlin Germany General questions Telephone: +49 (0) 30 330 077 21 Fax: +49 (0) 30 330 077 23 Email: Marketing and Sales Telephone: +49 (0) 157 88121077 Email: Concerning product reclamations (Pharmacies) Telephone: +49 (0) 176 615 13379 Email: open return policy open return delivery note Medical inquiries / questions about the product Your concern is very important to us. We are available at any time for inquiries about our products and medical inquiries. Telephone: +49 (0) 30 330 077 21 Fax: +49 (0) 30 330 077 23 Email: Drug safety notification (pharmacovigilance) If your request relates to an undesirable event (or side effect) that occurred in connection with the intake of one of our preparations, please send your message to: Telephone: +49 (0) 30 330 077 21 Fax: +49 (0) 30 330 077 23 Email: Of course, we treat all information as strictly confidential and in accordance with the statutory data protection guidelines. © 2021 - HEC Pharm GmbH | Gabriele-Tergit-Promenade 17 | 10963 Berlin, Deutschland | info@hecpharm.de We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settings ACCEPT

DE EN ABOUT US PRODUCTS DISCOUNT CONTRACTS PHARMACIES / WHOLESALE PRESS RELEASES CONTACT PHARMACIES WHOLESALE Thank you for your interest in our products and services. The following area contains information and regulations for pharmacies and wholesalers. IMPORTANT INFORMATION If you have any problems with the Data Matrix Code – please send a photo of the code on the package to info@hecpharm.de We will then discharge the pack properly. Problems with scanning the data matrix code: According to securPharm eV, the following APP can be used to scan the code via smartphone: REA CodeScan (Android) – Download: https://play.google.com/store/apps/details?id=de.rea.codescan © 2021 - HEC Pharm GmbH | Gabriele-Tergit-Promenade 17 | 10963 Berlin, Deutschland | info@hecpharm.de We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settings ACCEPT