Residential & Business Plans News & Updates Sign Up Now Pay My Bill Call 866.297.2900 Policies & Procedures PRIVACY POLICY ◇ What information do we collect? We collect information from you when you subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To improve customer service your information helps us to more effectively respond to your customer service requests and support needs To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site features To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Do we use cookies? We do not use cookies. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. Your Consent By using our site, you consent to our web site privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. SpeedConnect 455 North Main Street Frankenmuth, MI 48734 Phone: 989-652-9088 Hours: Monday – Friday 9:00 AM – 7:30 PM Eastern Time Phone: 866-297-2900 Newsletter Sign Up Subscribe to our mailing list to receive SpeedConnect news and updates. Are you currently a SpeedConnect customer? Yes, I am! No, not yet. Policies & Procedures Network Management Practices Policy Disclosure Acceptable Use Policy Privacy Policy Customer Proprietary Network Information Billing Policies and Procedures Quick Links Pay My Bill Check My Email SpeedConnect Forms and Documents Support Business Office 501 West Broadway, San Diego, CA 92101 866.297.2900 Service Area We provide internet services to homes and businesses in Michigan, Iowa, Nebraska, Illinois, Minnesota, South Dakota, Montana, Idaho, Texas and Arizona. © SpeedConnect, All Rights Reserved.