kinex complaints procedures We're here to help We are a responsible company providing multiple services to small and medium business customers in the UK. Our services include business telecoms, business broadband, business mobile, business energy, business insurance and business water. Our dedicated UK-based customer service specialists are here to help you. Sometimes things go wrong and we’re committed to resolving any issues quickly and to your satisfaction. So if something does go wrong, please get in touch or you can follow our complaints procedures below. Email queries All complaints – service@kinex.co.uk Name * Email * Telephone * Service * Select an option Telecoms Energy Water Multiple How can we help * Complaints procedures Telecoms procedure Click the button below regarding issues for Telecoms, Broadband or Mobile. Find out more Energy procedure Click the button below regarding issues for Gas and Electricity. Find out more Water procedure Click the button below regarding issues for Water. Find out more Terms & Conditions T&Cs and Pricing Privacy Policy Acceptable Use Policy Cookie Policy Treating Customers Fairly Statement Treating Vulnerable Customers Fairly Policy Coronavirus and Critical Sectors Policy Complaints Our Commitment To You Complaints Procedures Telecoms Complaints Procedure Energy Complaints Procedure Water Complaints Procedure Contact us Head Office kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS Contact us Media enquiries Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.

What do you need help with? Telecoms help Click here Energy help Click here Water help Click here Terms & Conditions T&Cs and Pricing Privacy Policy Acceptable Use Policy Cookie Policy Treating Customers Fairly Statement Treating Vulnerable Customers Fairly Policy Coronavirus and Critical Sectors Policy Complaints Our Commitment To You Complaints Procedures Telecoms Complaints Procedure Energy Complaints Procedure Water Complaints Procedure Contact us Head Office kinex, No. 1 Dovecote, Old Hall Road, Sale M33 2GS Contact us Media enquiries Verastar Ltd trading as kinex. Registered in England & Wales No: 3667643. Vat Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS.