Our Company Research and Development Our Products Factory and Testing Customer service Contact Us Customer service Technical Assistance I.C.E after sales service is worldwide available and this all the year long and it is in a position to supply spares, to submit suggestions and to provide well trained specialists for intervention as well as on-site training to Customers’ personnel related to: Tuning of furnaces / fired heaters / reformers Flares Incinerators Burners and all relevant ancillaries. We can also perform site visit prior to supply, to better understand customers’ need in revamping projects or to check burner operation and adjust if any trouble occurs. Our well trained personnel can meet any kind of request coming from the site, being also available to test existing equipment in our test rig, to detect any possible trouble and fix it. Our company policy for customers’ satisfaction includes short waiting times in case of need, smart prices and high flexibility in proposed solutions, for a complete quality service at the right price. Spares I.C.E assures the availability of spare parts, either the original ones and components from commerce. In this last case, as spares for obsolete or out of production parts I.C.E. will alternately provide updated components perfectly fit for good functionality. If some damage occurs during transportation, for example, ICE is ready to provide the damaged parts in a very short time and without extracosts, as our customers satisfaction is our main target in our business. The long reference list we can show upon request, witnesses that our customers fully appreciate ICE for this continuous, friendly service. CONTACT US Full Name* Company* Email address* Phone number Message* I'd like to receive an answer according to the privacy policy* HEADQUARTERS Via Cesare Battisti, 112 20862 Arcore (MB) ITALY Ph +39 039 61 80 445 Fax +39 039 61 68 84 info@it-ice.com – www.it-ice.com VAT Nr. 01293040190 WORKSHOP / TEST AREA Via degli Artigiani, 25/27 26010 Cremosano (CR) ITALY Ph +39 0373 27 36 54 Fax +39 0373 29 12 59 I.C.E. is ISO 9001-2015 certified.. Quality Policy and Quality System are continuously implemented and diffused among personnel to ensure a high quality job and to meet clientsʼ and project requirements, aiming at complete Customer Satisfaction. RINA, certificate n° 20585/09/S © 2021 - I.C.E. S.r.l. - Privacy & Cookie Policy - Tailored by Soriani&Brivio