9D301539-A03C-450E-BFAE-99A96C405EAD Created with sketchtool. About Us Residential Commercial Portfolio Tenants News Contact Twitter instagram Welcome to our online repair reporting system All general maintenance issues must be reported to us via this online reporting system. The reported issues will be dealt with during normal office working hours at our earliest convenience. Please ensure that when reporting you specify your door and flat number (if applicable), and upload photos to help us resolve any matters swiftly for you. TO REPORT: CLICK HERE Our office opening hours are Monday - Friday 09:00 - 17:00, however the lettings department is open until 18:00 Monday - Friday. For any queries that are considered an emergency Lexadon operate an emergency contact number available between the hours of 7am-10pm. Emergencies constitute things such as burst pipes causing flooding to the inside of yours or anothers property, major leaks or any other events which are a danger to life or property. If your boiler breaks down outside of office hours and there are no vulnerable occupiers in the household we will not be able to attend as this is not an emergency. We will have an engineer attend during normal working hours to repair boiler break downs Unfortunately, we are unable to answer any calls outside of these hours. However, do feel free to leave a message detailing the reason for your call and we will get back to you during the hours shown above. Please note: This line is to be used for emergency matters that require immediate attention only. If your call is not an emergency and can be resolved the next day please contact us during normal working hours. The out of hour's telephone number is 07801226885. If you are locked out please use Fortress Lock & Safe Co. If this is not an option there is an in house call out charge of £150 (7am-10pm) FAQ Tenants Q1. What should I do if I smell gas? Q2. Who do we call if we have a maintenance issue? Q3. When can I give notice? Renewals Deposits Inventory and Check in's Prior to you moving in to the property an Inventory was created by an independent inventory clerk. This clerk is not an employee or affiliated to your Landlord in anyway. The clerk goes through the property noting the condition, cleanliness and all items of furniture in the property. This list should have been provided to you at the start of your tenancy. When you move in to the property, this clerk will take you round the property, detailing its condition items of furniture and cleanliness. This record is kept by us and yourselves until the end of your tenancy. It is at this point that you should receive all the keys supplied for the property and also be provided with meter readings to enable you to organise suppliers. At the end of your tenancy the inventory clerk will go through the condition of the property with you. At this time you will be asked to return all keys and a further meter reading will be taken. The basis for any deduction from your security deposit comes from these reports; these reports indicate to us the condition and standard of the property when you leave. IN THIS SECTION Report a Repair FAQ Stay in touch FIRST NAME * SURNAME * EMAIL ADDRESS * I agree to Lexadon's Terms & Conditions to receive marketing emails - Details are not shared with third party companies * .st0{fill:#020203} About Us Residential Portfolio Tenants News Contact Residential 0207 735 7152 live@lexadon.co.uk Commercial 0207 735 7152 space@lexadon.co.uk General 0207 735 7152 Info@lexadon.co.uk © 2021 Lexadon Privacy Policy Terms and Conditions Sitemap Website by Fat Media This site uses cookies, please read our privacy policy to find out more. Got it!