My Roadchef Locations Journey Planner Our COVID-19 Response Information up to date 20/09/2021 We recognise that our customers may be concerned about the spread of COVID-19 Coronavirus in the UK and wanted to keep you up to date with what we’re doing in response, to help you to stay safe when using the motorway network. At Roadchef, we take the health and wellbeing of all of our customers and employees extremely seriously and at this time we have implemented a number of measures to help keep you safe when you need to take a break from your journey. Our Sites may look a little different at this challenging time, but we kindly request your patience and understanding in following the guidelines. Please remember that the legal restrictions differ by the country you are visiting. It is mandatory to wear a face mask and check in on the revelant NHS app in Scotland and Wales. We appreciate your efforts in sticking to these rules. Current safety regulations We’ll continue to monitor and manage capacity in our buildings Face coverings are mandatory in Scotland and Wales, unless exempt We encourage wearing a face-covering in England, particularly in busy times Protective screens at service counters in retail and catering units Increased cleaning and sanitising of surfaces and key contact points Provision of hand sanitiser for customers and team members, and hand wash facilities Face Coverings We understand that some customers may not be able to wear a face-covering for medical reasons and our teams are aware of this - everyone is welcome at Roadchef and we will not deny entry to anyone who is unable to wear a face-covering for medical reasons. We also know that some customers may feel more comfortable showing our team members something that says they do not have to wear a face-covering when entering one of our service areas. Whilst this is by no means necessary, there are tools that can be downloaded from the UK Government website here. You can find out more information and view the latest guidance on face coverings at the relevant Government websites below: England Scotland Wales / Cymru Track and Trace We are supporting the NHS Covid-19 app with QR codes enabling customers who have downloaded the app of England and Wales or Scotland to register. Days Inn hotels We have introduced additional safety measures to give you peace of mind during your time with us, whatever the reason for your stay. Learn more about the safety measures in place at our hotels here. All of our Service Areas operate in compliance with Covid Secure practices and their respective current Government legislation. Each team member has their temperature checked before a shift, complies with PPE use and safe working practices, and works behind protective screens wherever possible. Our seating areas are open, where they are allowed to be, and we have robust cleaning processes in place to ensure the safety of our team and customers. View our COVID-19 Secure Notice My Roadchef Locations Brands About us Try our Journey Planner Privacy Policy Cookie Policy SIP COVID-19 Secure Notice Anti Slavery Statement Gender Pay Gap Report Corporate Governance Statement © Roadchef 2021 Site by Engage