Sign in | eng / fin Sign in | eng / fin WheelQ Features About WheelQ is the most advanced software for attracting new customers and selling more to the existing ones! Market share used to indicate success. Today, you can grow bigger just by making sure your customers are happy – because happy customers are willing to pay more. WheelQ is your secret weapon in attracting new customers and selling more to the existing ones!Read More › Call us and we will tell you the rest of the story +358 44 294 8855 Companies don't sell a thing. People do. No matter how big your business is, it is the small human actions that make it happen. Would you like to see –we mean literally, with your eyes– how these daily actions affect your business? WheelQ supports focusing either in broad lines or in the smallest details, thus allowing you to reach a strategic, tactical and operational excellence that can make your business soar! Read More › Good, healthy habits – your best guarantee to a prosperous business No magic bullets sold here. You still have to do all the work. But WheelQ can make you a true business guru by guiding you and helping you to start new, better practices. (To be honest, we think this is quite magical.) It is so easy and intuitive to use that you can master everything from trends anticipation to taking the best steps, and spotting new opportunities to make more profit. Obtain new habits, turn occasional customership into loyalty and loyalty into profit with WheelQ – the most advanced, most visual monitoring and optimisation software for accelerating your business! Sharpen your senses Digital and physical data from touchpoints affecting your customer´s experience gathered real time Automated feedback gathering and analysing Adjustable filters support your business logic (market areas, businesses, customer segments etc.) Enhanced visuality for intuitive, fast, and easy use Shift from singular customer researches to continuously improving your customer experience Zoom, pan, follow and share Collected data and alerts automatically turned into visual mode, helping you fix problems and find your growth potential Condition of the whole customer journey in one view Modularity enables flexibility according business and different user needs Visible alerts, changes and trends in chosen touchpoints Versatile views to assist better decision making in all levels of the organisation Engage your customers Trim your organisation to make right actions and constantly improve the experience of your customers Possible for everybody to percieve common objectives and follow if they are achieved or not Escalating alerts and actions from indicators or personnel Find and fix issues that compromise your business Let the voice of the customer reach the whole organisation Fine-tune customer satisfaction at every touchpoint Focus on the profit Understand what works and brings profit, or what doesn't and where to focus next Focus on the most important subjects Evaluate outcomes of realised actions and their effect on the big picture Find new ideas with the "What if " scenario tool What is common between these companies? There have been processes for everything, but –amazingly– not for improving customer experience. Here are some of our customers who have decided to change this. Do you want to do the same? Eskimo Finland is a forerunner... Trimble Solutions strive to improve customer experience in all the prominent phases of customer journey. WheelQ enables this even in a global organisation. The strategy of Eckerö Line is to offer the best customer experience within the Baltic Sea region. To evaluate and improve it continuously, we use WheelQ. For Neste Oil, a customer oriented approach is a key success factor. Technopolis is a forerunner in providing office spaces and services. For us, customer experience is a strategic indicator which can be boosted organisation wide with WheelQ. Maximise your chances. Minimise chance. Call +358 44 294 8855. Back to the top Welcome Kaisaniemenkatu 2 B FI-00100 Helsinki Tel. +358 44 294 8855 Fax. +358 9 6844 5499 wheelq@wheelq.com Order demonstration Order newsletter Facebook Twitter © 2016-2017 BXX Software