Player Support English Welcome Home How can we help you today? Create a new support ticket Check your ticket status Player Support Center Popular Topics Frequently Asked Questions 5 My game isn’t loading. What’s the problem? I received a message about my ad blocker. What should I do? How do I create an Arkadium profile to save my scores? How do I change my Arkadium screen name? How can I adjust the sound in my game? Technical Help 10 My games are running slow. How can I fix this? What are the minimum system requirements needed to play Arkadium games? Clearing your web browser's cookie files. How do I take a screenshot on my device? Clearing cookie files in the browser CHROME See all 10 articles General Questions 5 Can I download my favorite game? Can I pay a fee to remove advertisements? How can I add this page to my browser’s favorites? Can I remove my data from the leaderboard and the rest of the site? How do I change my profile picture (avatar) or frame? Questions about Games 12 How can I learn the rules of the game I'm playing? Addiction Solitaire: Rules Sudoku: Tips&Tricks, Game scoring 8 Ball Pool: Rules Block Champ: Rules, Tips&Tricks See all 12 articles Announcements 4 Outspell dictionary update End of support for Adobe Flash games Welcome to support.arkadium.com [NEW] Outspell. Expert mode Arkadium Advantage General Questions 7 What is Arkadium Advantage? What's included in Arkadium Advantage? What changes for me if I’m not ready to try Arkadium Advantage? Why do some players on the leaderboard have special avatars? How safe is it to subscribe to Arkadium Advantage? See all 7 articles Getting Started 6 How do I subscribe to Arkadium Advantage? Which payment methods are accepted? Do you accept International credit cards? My promo code isn’t working. Help! I don’t use any of the available payment options. How can I subscribe? See all 6 articles Manage my subscription 2 How do I cancel Arkadium Advantage? What happens to my premium avatars when my subscription ends? Questions about ads 3 I’m subscribed to Arkadium Advantage. Why do I still see the option to watch ads in return for bonuses in some games? I’m an Arkadium Advantage subscriber. Why did I just see an ad? I subscribed to Arkadium Advantage. Why am I still seeing the Ad Blocker error message? Billing Questions 3 I’m having trouble completing my purchase, can you help me? How do I get a refund? I’m based outside of the US. How much will my subscription cost in my local currency? Gift Cards 4 When will my recipient receive their gift card? I never received a receipt for my purchase My friend sent me a gift card, but I can’t find the email How do I redeem my gift card? Game Rules, Scoring & Tips Game Rules 28 5 Roll rules 8 ball pool rules 9 ball pool rules Addiction solitaire rules BlackJack rules See all 28 articles Game Scoring 51 10x10 scoring 2048 Legends scoring 5 Roll scoring 8 ball pool scoring 9 ball pool scoring See all 51 articles Game Tips and Tricks 14 Arkadium Bubble Shooter tips and tricks Arkadium's Texas Hold'em tips and tricks Ballistic tips and tricks Block Champ tips and tricks Jewel Shuffle tips and tricks See all 14 articles Home