Dealers Customers Contact Us Make a Guest Payment LOGIN First Investors is here for our Dealers impacted by the COVID-19 virus situation. Learn More WE CAN HELP YOUR DEALERSHIP SELL MORE VEHICLES Contact us today and join our team to see how we can help you achieve success Join Our Network Get a Payoff Quote Customer Benefits Once your customer's loan is funded through us, we offer a host of services that will ensure your customer's loan experience will be a positive one. After all, your customer is our customer too. Here is how we deliver exceptional service: Online account access including bill payment and payment history, etc Customer Service is available at 1-800-249-6305, Monday through Friday from 8:00 a.m. to 7:00 p.m. Eastern Time Automatic Loan Payment (AutoPay) program Rate Sheet If you are a current First Investors dealer and want to access our rate sheets online, please click on one of the links below: If you have a DealerTrack login ID and password, sign in to DealerTrack. If you have a RouteOne login ID and password, sign in to RouteOne. If you do not have a relationship with us, or do not have a valid DealerTrack or RouteOne login ID and password, please call us at 1-866-889-6495 National Partnerships Downloads The following First Investors Financial services forms are available for download: Dealer Information Sheet Dealer Agreement ACH Enrollment Dealer Network States We provide dealer financing in the following states Alabama Arizona Arkansas California Colorado Delaware Florida Georgia Illinois Indiana Iowa Idaho Kansas Kentucky Louisiana Maryland Michigan Minnesota Missouri Montana Mississippi Nebraska New Jersey New Mexico North Carolina Ohio Oklahoma Oregon Pennsylvania South Carolina Tennessee Texas Utah Virginia Washington West Virginia Industry Resources We understand the importance of staying on top of the ever-changing automotive business. That's why we offer the following important resources for industry information. We are a proud strategic partner of Dealer-Track®, the web-based auto finance enabler for automotive dealers. With the DealerTrack elec­tronic application solution, automotive dealers nationwide can submit loan applications online directly to us, which greatly expedites response time. Read The National Automobile Dealers Association, founded in 1917, represents more than 19,800 new car and truck dealers, with more than 43,000 franchises nationwide, both domestic and import. NADA member­ship is open to any new-automobile dealership holding a new automobile service franchise. Read RouteOne® is a web-based credit application management system offering dealers a common platform for all of their credit application financing needs. Formed by the captive finance arms of DaimlerChrysler, Ford and Toyota. RouteOne provides dealers access to all of their finance sources through a single desktop portal. Read Corporate Corporate Homepage About Us Employees Careers Careers FAQs Dealers Dealers Homepage Join Our Network Payoff Quote Contact Us Existing Customers Register Now Security Payment Options Pay Online FAQs Important Disclosures Contact Us Privacy Policy (PDF) New Customers New Customers Homepage Apply Now Loan Calculator Check Loan Status Pay Online FAQs Important Disclosures Contact Us Privacy Policy (PDF) Customer Service 1-800-249-6305 Mon-Fri: 8 am - 6 pm EST For Washington Residents: Consumer Loan License # CL-128351. The NMLS Identifier # for First Investors Financial Services, Inc. is NMLS-128351 and the consumer access link may be accessed at the following web site: http://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/128351 Privacy Policy (PDF) Security Disclosure