Need to call 911? About the Program 911 Issues Program Initiatives National 911 Coordination Resource Center Strengthening America’s 911 Systems Learn more about the National 911 Program and its mission to coordinate improvements to America’s 911 system. Learn More USING 911 APPROPRIATELY ENSURING ACCESS 911 AS A PROFESSION DOT IN 911 HISTORY OPERATIONS & TRAINING LEGISLATION, FUNDING & POLICY THE FUTURE OF 911 911 & FIRSTNET TEXT-TO-911 911 Program Initiatives Working for an Updated 911 System People expect the 911 system to work quickly and reliably, everywhere and with any device. The National 911 Program's role is to help the 911 community provide optimal 911 services across the nation. Read More Resources for 911 Systems Shared Tools & Documents In the 911 Resource Center State 911 Resources Document Resource Center Model Legislation Guidelines Profile Database State 911 Assessments nhtsa.national911@dot.gov 1200 New Jersey Ave SE, Washington, DC 20590 WEB POLICIES & NOTICES ACCESSIBILITY FOIA PRIVACY NO FEAR ACT SMALL BUSINESS ETHICS OIG OIG HOTLINE REGULATIONS USA.GOV WHITEHOUSE.GOV SITEMAP If you need emergency assistance, dial 911 immediately. Emergency assistance is not available through the National 911 Program. The 911.gov website is maintained by the National 911 Program, which is housed within the National Highway Traffic Safety Administration's Office of Emergency Medical Services.