HOME ABOUT US OUR TEAM OUR SERVICES PATIENT RESOURCES CONTACT US Billing & Insurance Payment for non-insured services is expected at each visit. Our centers accept cash, personal checks, and major credit cards including MasterCard, Visa, and Discover. We also offer financing and payment plans for those requiring care to save a patient’s vision. You can get no-interest and low-interest financing plans through CareCredit. For more information, about Carolina Eye Associates’ participating plans, please visit our Financing Options page. INSURANCE We accept Medicare and Medicaid assignments and participate in Aetna, BCBS, CHAMPUS, CIGNA, OptiCare, TRICARE, United Health, and numerous other insurance PPO programs. We also participate in the Medicare PFFS plans. As a service to you, we will be happy to process your insurance forms. If at any time you have questions about your account, please contact a representative in our Patient Accounts department. Telephone numbers are noted on our Contact Us page. Insurance policies are an agreement between the patient and their insurance company. It is the patient’s responsibility to pay any deductible amount, co-insurance, or other balance not paid by their insurance the day of their appointment. Some insurance companies require patients to obtain a referral form from their primary care doctor to obtain medical attention. Patients who do not have prior authorization will be responsible for the entire cost of the visit. MEDICARE & MEDICAID If you have Medicare and your address has changed, please contact the Social Security Administration Office by calling toll-free (800) 772-1213. An incorrect address may delay or deny your claim. Medicaid patients who are between 21 years of age and Medicare age are responsible for a $3 co-payment which must be paid at the time of the visit. FINANCIAL HARDSHIP If care is needed to maintain or save a patient’s vision, we will not deny services to anyone based on financial status. If you anticipate any difficulty in paying for your visit or surgery, please contact our financial counselor so that we can make care arrangements. Patient Resources PATIENT PORTAL PAY YOUR BILL YOUR APPOINTMENT FORMS AND DOWNLOADS BILLING & INSURANCE FINANCING EDUCATIONAL VIDEOS PAY YOUR BILL ONLINE LOCATIONS REQUEST AN APPOINTMENT PAY BILL HOME ABOUT US OUR TEAM OUR SERVICES PATIENT RESOURCES CONTACT US Albemarle Center Asheboro Center Cheraw Center Dunn Center Fayetteville Center Greensboro Center Laurinburg Center Lumberton Center Pinehurst/Southern Pines Center Raeford Center Rockingham Center Sanford Center Wadesboro Center Winston Salem Center ©2021 All Rights Reserved. Medical website design by Glacial Multimedia, Inc. If you are using a screen reader and are having problems using this website, please call 800-733-5357. Accessibility || Website Disclaimer *This site does not provide medical advice. While the information found on this website is generally true, specific conditions as they may relate to you may be different including the diagnosis and potential treatments. The information on this website should not be considered a substitute for a comprehensive evaluation, diagnosis or treatment from a qualified eye care professional. Always seek the advice of your qualified health care provider with any questions you may have regarding a medical concern or condition. Unsolicited emails and messages may not be answered. The material contained on this site is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.Always seek the advice of your physician or other qualified health care provider.Section 1557 Affordable Care Act (ACA) SCROLL UP (800) 733-5357 LOCATIONS PAY BILL ONLINE PATIENT PORTAL