INNOVATION, AUTOMATION & OPTIMIZATION Designing and optimizing customer engagement Automation investments and innovation as a differentiator Adjust to the dynamic business landscape with innovative automation. Automation is an invaluable enabler of great customer experience, but only if you first strategically redefine your workforce processes to align with the potential of those next-generation tools and technologies. We have committed to our vision of the benefits of a tech-infused agent journey that optimizes processes for agents and customers. Tech-Infused Agent Journey Tech-Infused Agent Journey Concentrix’s investment in an innovative technology framework for our frontline and managers delivers a team you can have confidence in. The right tools, coordinated with clear and efficient operational processes, leads to more effective service and industry-leading results. Learn More Advanced Automation Innovation & Ideation Process Optimization Real-Time Intervention Featured Resources Agent Assurance Tool Increase security and enhance insight into agent behaviors through the power of AI. Let’s Connect * First Name: * Last Name: * Company: * Job Title: * Business Email: Phone: * Country: Select... United States Afghanistan Åland Islands Albania Algeria Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia, Plurinational State of Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Chinese Taipei Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo, the Democratic Republic of the Congo Cook Islands Costa Rica Côte d'Ivoire Croatia Cuba Curaçao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macedonia, the former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Martinique Mauritania Mauritius Mayotte Mexico Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Qatar Réunion Romania Russian Federation Rwanda Saint Barthélemy Saint Helena, Ascension and Tristan da Cunha Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom Uruguay Uzbekistan Vanuatu Venezuela, Bolivarian Republic of Vietnam Virgin Islands, British Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe * Comments: By checking this box and clicking submit, I hereby consent that Concentrix Corporation sends me via email marketing related information with regard to products and services of Concentrix. I understand that, in order to opt-out from receiving such emails in the future, I can use the opt-out mechanism that is described in each such email or by following the instruction in the Concentrix Unsubscribe Policy in the Concentrix Privacy Statement SUBMIT +1-800-747-0583 LEGAL INFORMATION | PRIVACY POLICY | CALIFORNIA PRIVACY POLICY | E-WASTE POLICY | GDPR © 2021 Concentrix Corporation. All Rights Reserved. We use cookies to improve your online experience on our website. To accept cookies continue browsing as normal else manage them in your browser settings. OkayNoPrivacy policy