PAY A LOAN LOG IN WHO WE ARE LOCATIONS Locations We’re here to serve members at retail centers across the Roanoke Valley, Lynchburg, New River Valley, and Franklin County. Find the location that’s most convenient for you. Please note: Retail center information listed below may not reflect our current operating hours due to the COVID pandemic. Visit our page here for the most recent status of our centers. Search by zip code SEARCH Main Office Retail Center 202 4th St NE Roanoke, VA 24016 800-666-8811 View Hours Real Estate Center 202 4th St NE, Building A Roanoke, VA 24016 800-666-8811 View Hours South Roanoke Retail Center 2926 Franklin Rd SW Roanoke, VA 24014 800-666-8811 View Hours Hershberger Retail Center ATM Locations Access your account from more than 55,000 surcharge-free ATMs worldwide. Member One ATMs There’s no fee for members to use our proprietary ATMs. You can find them at any of our retail center locations plus these additional locations: Brookside ATM 6619 Williamson Rd Roanoke, VA 24019 Plateau Plaza ATM 20430 Virgil H Goode Hwy Wirtz, VA 24184 Network ATMs As a member of Member One, you have access to a worldwide ATM network. Many of these ATMs are conveniently located in places like Target, Walgreens, CVS/pharmacy, 7-11, Kroger, and local convenience stores. Please note that network ATM transactions may be subject to surcharges. ATMs with these logos are part of our network. ATM Locator Coin Machines We have coin machines available for use by our members. The coin machines are only for loose coins, and there is a fee of 5% of the total dollar amount of coins counted for using the machine. Listed are the retail centers that have coin machines: Rocky Mount (not a self-serve machine – representative assistance needed) Main Office (self-serve machine) Southwest (not a self-serve machine – representative assistance needed) Hershberger (self-serve machine) Christiansburg (self-serve machine) South Roanoke (self-serve machine) Lakeside (self-serve machine) Forest (self-serve machine) Daleville (self-serve machine) Shared Branching Shared branches means you have more direct access to your money than most traditional bank customers do. Find a shared branch near you. Contact Us Need to contact us or find out where to send mail correspondence (including payments and deposits)? Visit the Support Center. Mail Payments & Correspondence For security purposes and faster processing, please send all mail correspondence (including loan payments and deposits) to the PO Box addresses listed on our contact page. Holiday Closings - 2021 Please be aware that our retail centers will be closed or have limited operating hours on certain holidays. Friday, January 1 – New Year’s Day Monday, January 18 – Martin Luther King, Jr. Day Monday, February 15 – President’s Day Monday, May 31 – Memorial Day Monday, July 5 – Independence Day Monday, September 6 – Labor Day Monday, October 11 – Columbus Day Thursday, November 11 – Veterans Day Thursday, November 25 – Thanksgiving Day Friday, December 24 – Christmas Eve (closing at 1:00pm) Saturday, December 25 - Christmas Day Friday, December 31 – New Year's Eve (closing at 2:00pm) Saturday, January 1, 2022 – New Year’s Day Become a Member Experience the credit union difference with great options for every stage of life, modern-day conveniences you expect, and local, personalized service. LEARN MORE ABOUT CREDIT UNION MEMBERSHIP ROUTING NUMBER 251482833 CONTACT US (540) 982-8811 (800) 666-8811 CONNECT WITH US EXPLORE Personal Banking Credit Cards Loans Business Banking Partnerships Who We Are Learning Center Contact Us Become a Member Support Center Privacy Policy Terms & Conditions Membership Agreement Social Media Policy Foreclosures & Repossessions Site Map © 2021 Member One FCU Federally insured by NCUA. Member One does not provide, and is not responsible for, any information, content, performance, security or service on links to external third-party sites. At Member One FCU we are actively working to increase accessibility and usability of our website for every visitor in accordance with ADA standards and guidelines. If you are using an auxiliary aid or a screen reader and need assistance please dial 711 to be connected to a Member One representative, or call us direct at 800-666-8811. All products and services available on this website are available at all Member One FCU branches.