CALL TODAY (651) 776-6683 HOME TYPES OF MOVES FULL SERVICE STORAGE MOVING RESOURCES SERVICE AREAS CONTACT MOVING RESOURCES Moving is a very overwhelming and daunting event. Whether you are moving with us or have made other arrangements, Local Motion Movers has developed a Moving Guide that can be accessed at any time on your mobile device to answer questions and guide you through the moving process, as well as a comprehensive Moving Checklist. Local Motion Movers extensively trains every mover to conduct your move with care. Our uniformed moving team will arrive promptly in a clean, well-equipped truck. We also communicate throughout the day to ensure that your step is a success. PACKING BOXES AND MOVING SUPPLIES Order everything you need to assist in safely and securely packing all of your household items. We also offer FREE delivery of packing supplies! HOW TO PREPARE FOR YOUR MOVE AND WHAT TO EXPECT MORNING ARRIVAL If you have scheduled your move for the morning, your move team typically arrives at your first location between 8:00 AM to 8:30 AM unless you have arranged particular start time. The moving crew will give you between 30 minutes and one hour of notice before arrival. AFTERNOON ARRIVAL Afternoon moves typically start between 11:00 AM and 4:00 PM. If you’ve arranged your move for the afternoon, the team will contact you on the day of the plan to let you know when they will arrive. Again, the moving crew will give you between 30 minutes and one hour of notice before arrival. ARRIVAL PROCEDURES Upon arriving at your first location, your team will introduce themselves and then get the lay of the land completing a walkthrough. There are specific steps that the team must complete while protecting your property, and the team is accountable for these steps. At the end of the walkthrough, you will sign off to confirm that your designated moving team has completed all the steps. After this process is complete, the team will position the truck or trailer and start moving items. SERVICE PROCEDURES Throughout the day, we will ask you to sign off each phase of your move, indicating that you are satisfied with your team’s performance. Also, if there are any Change Orders or Waivers discovered by the moving crew, they will communicate this discovery before taking any action without permission. (see Change Orders and Waivers) The Team Leader will enter the arrival, departure, and break times in our app. CALCULATING COST Your move cost includes a destination fee (trip charge), billable hours, and occasionally additional service fees specific to your move. The destination fee covers traveling to your first address before your move begins, and back to our headquarters after your step concludes. The billable hours start when we arrive at your first location and stop when we leave your final site. All billable hours include transit time with your belongings in our care and custody. The total charges do not include any crew initiated breaks (i.e., lunch). For included halts in the billable hours (i.e., severe weather), see ‘Road Restrictions,’ and ‘Additional Time Situations.’ Any items not included in the estimate may incur an additional cost. TEAM BREAKS The Team Leader will communicate with you before a break. The movers will usually take a lunch break in transit to the new location. It can range from 15-60 minutes and will be deducted from the billable hours when calculating total charges. GRATUITY It is not uncommon for customers to tip their movers for doing a great job. Gratuity is optional, and rarely expected, but appreciated. DEPOSIT REFUND We take a $50.00 deposit per truck on all moves to secure your move team. All deposits are applied to the cost of the move and are non-refundable within forty-eight (48) hours of your initially scheduled move date. RESCHEDULING If your move date changes, please call us immediately, and we will be happy to reschedule your move. If the new move date is unknown, we will hold your deposit and apply it to the latest move date. MOVING CHECKLIST Please use the moving checklist below when planning for your move. If you book your move less than eight weeks from your moving day, please catch up on the list as soon as possible to relieve stress. Movers Checklist CALL LOCAL MOTION MOVERS FOR MORE INFORMATION ON HOW WE CAN HELP YOU WITH YOUR MOVE TODAY! 651-776-6683 BROWSE OUR WEBSITE HOME TYPES OF MOVES MOVING RESOURCES SERVICE AREAS FULL SERVICE STORAGE REVIEWS BLOG CONTACT CONTACT INFORMATION Address: 2500 Walnut St., Suite 300 Roseville, MN 55113 Phone: 651-776-6683 Business Hours: Monday - Saturday, 8:00 AM - 5:00 PM Sunday, Closed OUR LOCATION Content, including images, displayed on this website is protected by copyright laws. Downloading, republication, retransmission or reproduction of content on this website is strictly prohibited. Terms of Use | Privacy Policy