Jump to navigation Call now Your Portal Emergency Lettings LETTINGS Properties to let Landlords Tenants Repairs FAQs Complaints Ross & Liddell - Scottish Landlord Registration Number LARN1805012 We are one of Scotland's most experienced Letting Agents, with over 30 years’ experience in the lettings market makes us the agent of choice for those looking for professional knowledge and outstanding friendly service whether a first time landlord or experienced investors we provide a complete letting service to ensure that your investment is managed professionally. The process of letting a property can be a daunting one for homeowners. That is why we are committed to taking our clients through the process step by step, providing expert advice on the potential pitfalls and many rules and regulations which must be adhered to. The register was set up in January 2018 for all those currently carrying out letting agency work (as defined by section 61 of the Housing (Scotland) Act 2014), and operates hand in hand with the Letting Agent Code of Practice (link is external) that all landlords must understand, and has been introduced with the express intention of driving up standards and accountability – protecting landlords and tenants alike. You can download a copy the Letting Agent Code of Practice from this link: https://www2.gov.scot/Resource/0053/00530797.pdf (link is external) This generally means: • Work carried out for a private landlord who wants to let their property out to a tenant • The management of a property (including collecting rent, inspecting the property and arranging for repairs and maintenance) which either is currently or is planned to be rented out to a tenant As a letting agent which manages properties and arranges repairs and maintenance, Ross and Liddell complies with this regulation. Every individual who wants to be added to the Scottish Lettings Agent Register must undergo training and a ‘fit and proper’ person test to ensure they meet the requirements. Ross and Liddell employees are required to undergo this training and to ensure they’re keeping up-to-date with developments. Themes covered in training include: • Legal obligations relating to letting agency work • The rights and responsibilities of landlords and tenants • Handling landlords’ and tenants’ money • Arranging, managing and ending a tenancy • Managing repairs to and maintenance of a property • Customer communications and complaints handling • Equality issues If you have any lettings related issues please contact Ann McMaster on 0141 334 3670. BACK TO TOP Contact us For further clarity, give us a call or use our contact form and we’ll call you back HEAD OFFICE 60 St Enoch Square Glasgow G1 4AW 0141 221 9266 EDINBURGH 6 Clifton Terrace Edinburgh EH12 5DR 0131 346 8989 Commercial: 0131 202 3239 DUNDEE Unit 19 City Quay Camperdown Street Dundee DD1 3JA 01382 201 535 Commercial: 01382 938 621 LETTINGS OFFICE 89 Byres Road Glasgow G11 5HN 0141 334 3670 Location Maps Glasgow Edinburgh Dundee Company Info News Community Bursary Our People Service Level Agreement Direct Debit Mandate Complaints Procedure Important Info Emergency Contact Us Properties Available Commercial Properties Residential Properties Cookie Policy Privacy Policy Terms of Use Ross & Liddell Limited | Registered in Scotland (No. SC97770) | Registered Office 60 St Enoch Square, Glasgow, G1 4AW | Copyright © Ross & Liddell 2021. All rights reserved. Ross & Liddell Limited is authorised and regulated by the Financial Conduct Authority in relation to arranging insurance. Please see our Insurance Page for further details. LETTING AGENT REGISTRATION NO: LARN1805012 PROPERTY FACTOR REGISTRATION NO: PF000196 We use cookies on this site to enhance your user experienceBy clicking any link on this page you are giving your consent for us to set cookies. More info OK, I agree