MENU HEALTH, SAFETY AND WELLBEING AT OVO OUR POLICY Version updated: JULY 2020 Statement from Stephen At the heart of OVO’s values and culture is the wellbeing of our teams, our customers and everyone around us. We believe that all harm is preventable and so our aim is one of zero harm. To support this, the OVO Leadership Team works to empower our teams to deliver a safe operation by providing the knowledge, tools and support needed. As a minimum, this includes: ● Providing full and regular training for all employees in all aspects of their safety and the safety of those around them ● Continued investment in our people, tools, systems and processes ● Developing and implementing practical, simple policies designed to mitigate risk ● Providing a health and safety governance framework to make sure we communicate with our teams, investigate accidents and monitor performance ● Making sure everyone’s aware of their responsibilities to keep themselves, each other and the people around us safe ● Maintaining an environment of trust, openness and support Whether working in our offices, a customer’s home, driving on the roads, or selecting suppliers, we all play a key role in preventing harm. To support this we ask everyone to commit to honouring seven core principles: ● We believe that harm is preventable so we operate safely or not at all ● We care for each other, our customers and the environment around us, and we understand the impact our actions have on ourselves and others ● We empower, educate and support each other to make the right decisions while taking every opportunity to learn and improve from our experiences ● We personally address unsafe acts, situations or ways of working ● We follow all practices designed to prevent harm; always and in all environments ● We expect any company we work with to openly demonstrate the same level of commitment to operating without harm ● We understand that the way we feel can impact on the way we work; we prioritise our own wellbeing as well as the wellbeing of others Stephen Fitzpatrick CEO July 2020 Products Home Energy Plans Feed in tariff (FIT) Smart Meters OVO Beyond Smart Home OVO Drive OVO Drive + Anytime Electric Vehicle Leasing EV Smart Chargers Smart Thermostats OVO Greenlight Resources Compare plans Moving home Refer a friend Energy guides About OVO Our story Our green energy OVO Sustainability OVO Foundation Careers Media centre OVO Group OVO France OVO Spain OVO Australia Help & Support Help & support Forum Complaints Emergency support Security Smart Export Guarantee Core Terms & Conditions Privacy Policy & Cookies Modern Slavery Statement Gender Pay Statement Field Force Gender Pay Statement Health & Safety Statement Group Tax Strategy Statement Supplier Code of Conduct Contact us Emergency Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section) Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section) Implementation Statement for 2019 DB Regulations OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879. We are a mandatory FIT & SEG licensee Your privacy We use necessary cookies to make our website work. We need your permission to use other cookies. These other cookies are used for analytics, personalised advertising (including potential Geolocation) and content personalisation. You can read our cookie policy to find out more. If you "Accept all cookies", this lets us and selected third parties store all cookie types. You can also select “Cookie settings” if you want to choose what type of cookies are used. Accept all cookies Cookies settings