heating water supply sewerage for professionals Login to your personal account Company Partners Objects Services Contacts news Check order +7 495 123-00-00 Moscow 8 800 555-05-11 free +7 812 679-00-00 St. Petersburg +7 831 422-28-00 Nizhny Novgorod Cart is empty Start adding products Go to Catalog BUT Ball valves, butterfly valves, gate valves, valves B Pump equipment AT Heat exchange equipment D Automation means for boiler houses, heating networks, ITP, central heating station, BTP D Measuring instruments - thermometers, manometers, sensors, water meters E Fittings for water and heat supply F Ventilation Z Expansion tanks and accumulators AND Pipes TO Pipe fittings, flanges, manifolds L Insulation for pipelines M Boilers, burners, heat pumps, solar systems, fast assembly systems H Water heaters, boilers, gas water heaters ABOUT Radiators, convectors, heated towel rails P Underfloor heating equipment R Sewerage internal, external, cast-iron, noise-absorbing, accessories WITH Wastewater treatment, drainage T Faucets and shower sets Have Sanitary ware, baths, bathroom furniture F Conditioning X Fastening materials C Sealing materials H Showers and fences YU Tools I Instrument rental About the system > Return of goods Return policy Acceptance of returned goods from legal entities is carried out in accordance with the contract and the legislation of the Russian Federation. Refunds from individuals are carried out in accordance with the Law on the Protection of Consumer Rights of the Russian Federation. The goods can be returned to the seller in the following cases: • due to faulty goods (discrepancy between the quality of the goods and the declared one), • due to the discrepancy between the goods and the order, • by mutual agreement of the parties. In accordance with the Law on the Protection of Consumer Rights, the seller is obliged to accept the sold goods of good quality (not defective) back and return the money to the buyer only in the following cases: • the seller did not provide the buyer with the opportunity to obtain complete and reliable information about the purchased product when selling it; • the purchased item did not fit the buyer in shape, size, style, color, size or configuration. Exchange or return of goods of good quality can be made by the consumer only if the presentation and consumer properties of the goods are preserved. Returns are possible within 14 days after the sale, excluding the day of sale. For questions about the return of goods, please contact our offices on weekdays until 17:00 . We reserve the right to check the condition of the goods. Quality control is carried out at the warehouse by a responsible employee. The result of the quality check is noted in the acceptance certificate. In case of refusal, the reason for refusal is prescribed. Attention! We reserve the right to reasonably refuse to accept returns! If the client's claims are justified, we can provide him with a replacement in the form of a similar product of the same value or return the money. sales@lunda.ru © Lunda LLC All rights reserved 2007-2017 Telephones +7 495 123-00-00 Moscow 8 800 555-05-11 free +7 812 679-00-00 St. Petersburg +7 831 422-28-00 Nizhny Novgorod Company History Terms of cooperation Vacancies Objects Contacts Services Delivery Payment Equipment selection Design assistance Tool rental Training Warranty About the system Terms of use Checkout registration on the website Purchase returns Password recovery