Home 311 Customer Service Emergency Management Contact Us Translate PARKING SERVICES BUSINESS CITY HALL LIVING HERE ONLINE SERVICES VISITORS Home > Public Works > Parking Services > Citation Services PUBLIC WORKS HOME PW NEWS ▶ ENGINEERING ▶ FACILITIES ▶ MAINTENANCE ▶ PARKING PARKING MAP ▶ TRANSPORTATION ▶ FLEET ▶ RECYCLING AND SOLID WASTE ▶ MARINA ▶ SACRAMENTO VALLEY STATION ▶ ELECTRIC VEHICLE INITIATIVES CITY-TREE-NURSERY ▶ RESOURCES ▶ QUESTIONS? CONTACT PARKING CITATION SERVICES PAY CITY CITATION PAY COUNTY CITATION VIEW CITATION PHOTO CONTEST CITATION PAYING A CITATION Citation payments are due within 21 calendar days from the issue date reflected on the citation. Citation payment plans are available upon request. Pay online: Select the blue box, above, reflecting the issuing agency. The citation number (issue number) and a credit/debit card are required for online payments. Pay by phone: Call 1-888-266-1314. The citation number (issue number) and a credit/debit card are required to pay over the phone. Pay by mail: Send a check or money order (payable to the City of Sacramento). Mailing Address: City of Sacramento Revenue Services P.O. Box 2551 Sacramento, CA 95812-2551 Pay in-person: *Pursuant to the State of California Governor's Orders, City public counters are closed until further notice. Please utilize one of the above options to pay citations. CUSTOMER SERVICE COVID-19 UPDATE: In-person services are unavailable at this time due to COVID safety measures. Please utilize one of the above options to pay or contest parking citations. CUSTOMER SERVICE COUNTER INFO WHEN DO I NEED TO PAY MY CITATION? Payments must be received or contested no later than 21 calendar days from the citation issue date to avoid additional penalties. Instructions on how to contest or pay are also on the reverse side of the issued citation. If paying the citation online, the "issue number" is the citation number. If the first digit of the issue number starts with a "0" (zero), do not enter the "0", only all digits that follow that leading "0". LEARN ABOUT THE CITATION PROCESS CONTESTING A CITATION If you feel you were issued a citation in error, you have the option to contest the citation within 21 calendar days from the citation issue date. This may be done online by clicking on the blue "Contest Citation" box, above, or submitting a completed contest form. The initial citation contest level in the City of Sacramento does not require a court appearance. For citations issued on Sacramento County or Sac RT (Regional Transit) parking facilities, the contest process is conducted through those respective agencies. LEARN ABOUT CITATION CONTEST PROCESS IS MY CITATION STILL UNDER REVIEW? Current review status of contested citations may be found by clicking on the blue Contest Citation box, above, and entering the citation information. The "issue number" is the citation number. If the first digit of the issue number starts with a "0" (zero), do not enter the "0", only all digits that follow that leading "0". Contests are reviewed in the order received. Depending on the volume of contests, decisions may take from 90 days to six months, depending on the review agency where the citation was issued. Due to the research involved to resolve contests, definite timelines for results cannot be provided. Results will be sent via U.S. mail to the address provided on the citation contest form. Please ensure that the correct mailing address is reflected on the contest form. STATE SURCHARGES A surcharge totaling $12.50 is added to all parking citations in accordance to the California State Budget Act of 2010. This surcharge is a mandatory collection that goes directly to the State of California. The summary of the surcharge is as follows: $2.50 Courthouse Construction Fund (GOV §76100) $2.50 Criminal Justice Facilities Construction Fund (GOV §76101) $4.50 State Courthouse Facilities Construction Fund (GOV §70372(b)) $3.00 State Trial Court Fund (GOV §76000.3) QUESTIONS? Inquiries about citation payments or contests may be directed to (916) 808-8500 (Revenue phone hours) or email. 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