Log in Registration Contact Careers Home Business Services Tools Clients Resources Co. Methods Directique developed a complete methodology to approach the problems of its clients: according their particular cases, Directique furnishes all or part of the value tied to the line of work from quality studies regarding the client vision. To learn more, please log in To get your login ID, please register Methodologies Project Management Process Management Tools Collect Data Portal & Studies Business skills Vision Quality Process Expertise Methods* Services Quality of Service* Telecom Tests & Measures* Quality of Client Experience* Consulting* Telecom Users* Tools Tools for Telecom professionals* Web Portal and Mapping Clients They trust us Case Studies Resources Publications Co. Directique History Organization* 15 rue Henri-Regnault 75014 Paris Tel. +33 1 45 45 45 85 Fax +33 1 45 42 53 38

Log in Registration Contact Careers Home Business Services Tools Clients Resources Co. Telecom Users Quality from the Client’s point of view Directique intervenes as an independent third party, for clients and users of telecommunicaion services, after all their relative quality of service studies have been provided by the different operators. We mobilize for the users in client vision (for businesses and the public at large) all with our measures and analysis of quality know-how, notably in benchmark. To learn more, please log in To get your login ID, please register Business skills Vision Quality Process Expertise Methods* Services Quality of Service* Telecom Tests & Measures* Quality of Client Experience* Consulting* Telecom Users* Tools Tools for Telecom professionals* Web Portal and Mapping Clients They trust us Case Studies Resources Publications Co. Directique History Organization* 15 rue Henri-Regnault 75014 Paris Tel. +33 1 45 45 45 85 Fax +33 1 45 42 53 38

Log in Registration Contact Careers Home Business Services Tools Clients Resources Co. Tools for Telecom professionals The lacks of the main tools of the market led Directique to develop its own range of solutions Their inability to perfectly represent a “user view” A missing or approximate synchronization between “user’s vision” quality measurement and technical measures No tool represents 100% user’s vision. At best, they conform to standards set in accordance with current technical capabilities “to represent at best the user’s vision” Directique proceeds from a totally different approach, as close to your clients perspective thanks to entirely manual measures. To learn more, please log in To get your login ID, please register Business skills Vision Quality Process Expertise Methods* Services Quality of Service* Telecom Tests & Measures* Quality of Client Experience* Consulting* Telecom Users* Tools Tools for Telecom professionals* Web Portal and Mapping Clients They trust us Case Studies Resources Publications Co. Directique History Organization* 15 rue Henri-Regnault 75014 Paris Tel. +33 1 45 45 45 85 Fax +33 1 45 42 53 38