The O2 Events Do more Up at The O2 Icon Outlet Priority Opening Times Visit Accessibility Sign Up SEARCH Home • Find events • Keeping you safe at events - COVID Pass Keeping you safe at events We are so excited to be welcoming you back to The O2 for events again. To continue to keep our visitors, staff and artists safe and provide the very best fan experience, we have implemented a number of important measures to reassure and protect everyone at The O2. These measures are implemented in accordance with the current advice and guidance from UK and local Government, and will be continually reviewed. Please note that our Venue Terms and Conditions changed on 19 July 2021. The O2 is entitled to make such changes from time to time, as it considers necessary. The changes apply to all ticket holders, including those who purchased tickets before 19 July 2021. Please refer to our updated Venue Terms and Conditions here. At present all future events in October and November will require presentation of the NHS COVID Pass. Ticketholders will now be required to present their NHS COVID Pass on entry to The O2 arena in order to gain access to events and to help us to reduce the risk of spread of COVID-19. This will entail a visual check on entry for one of the following certifications (as evidenced via the NHS COVID Pass): vaccine status, a negative test result, or COVID immunity. Self-declared exemptions will be permitted. If you are taking a Lateral Flow test please register the result on the NHS app and you’ll receive a confirmation text which you’ll need to show to gain entry to the arena. Please download in advance as failure to be able to produce the required certification will result in entry to The O2 arena being refused. Under 18's do not need to show the COVID Pass or show proof as advised by the NHS, but are still encouraged to test prior to the event. We will continually review and assess this measure in line with the prevailing guidance. Click here for full NHS COVID Pass details We will be requiring all staff working at the event to demonstrate evidence of a negative lateral flow test before coming onto site. We are encouraging all visitors to be responsible and to continue to wear a face covering during their visit to The O2, particularly while moving around the venue and in busy spaces like the arena concourses. We have partnered with Lifebuoy to become Official Hand Sanitiser of The O2 with free sanitiser stations placed across the venue, and encouraging good hygiene practices by all visitors. We have introduced an air purification system throughout the arena with our Official Specialist Hygiene Services partner Rentokil Initial whose VIRUSKILLER™ technology removes and kills 99.9999%* of all airborne bacteria and viruses**, including Coronavirus. The O2 arena also has an advanced air filtering system with established quality control measures. Fresh air is brought in at ground level and rises into the arena bowl roof in four locations before being distributed throughout the arena, with stale air exhausted through the arena roof via four extracting fans. We have enhanced all cleaning regimes before, during and post event, sanitising all surfaces throughout The O2 including the arena and using long lasting cleaning solutions to reduce the risk of contact infections. We have introduced a strict clear bag policy so we can carry out security screening contact-free. Only one see-through bag is allowed per person. Finally, we are asking everyone to respect other visitors, keeping your distance where you can and appreciating we are all at different stages of comfort as the vaccinations and easing of restrictions are rolled out, so some people may still be apprehensive. Thank you for your co-operation with these measures. We all have a part to play in helping beat the pandemic, and it’s important that we return to live events in the most socially responsible and secure way possible, so that we can continue to host the greatest live acts in the world at The O2. We can’t wait to see you here. FAQs Why are you implementing the NHS COVID Pass when it’s not been mandated by the government? I don’t support this condition of entry How can I show my negative PCR/Lateral Flow Test result? I didn’t know I would have to do this when I booked tickets My age group haven’t yet been offered a vaccine I am clinically exempt from vaccine and testing I am travelling from Europe, will you accept EU Digital COVID certification? I have a COVID Pass from a different country I am under 18, what do I do? What requirements will be in place for future events? *When Independently tested against Coronavirus DF2 (a surrogate for Coronavirus), Adenovirus, Influenza and Polio, the unit was found to kill 99.9999% of viruses on a single air pass. **When independently tested against reference bacteria (Klebsiella pneumoniae, Mycobacterium tuberculosis, Staphylococcus aureus subsp. Aureus, Streptococcus pneumoniae, Streptococcus pyogenes, Escherichia coli), the unit was found to kill 99.9999% of bacteria on a single air pass. The O2 About us About AEG Our partners Good Vibes All Round Careers Legal Privacy Cookie policy Terms and conditions Modern Slavery Statement Quick links Box office Accessibility Maps Site map Site accessibility Security Hire a venue Cineworld indigo at The O2 The O2 arena Hollywood Bowl Help FAQs Press office Contact us AXS Mobile ID AXS Official Resale © AEG www.aegworldwide.com a carbonhouse experience