Family VAT number Small and Medium Enterprises Big companies Customer Area Internet, Telephone and Sky Mobile Assistance Technology CONDITIONS, QUALITY AND SERVICE CARDS General Terms and Conditions General terms and conditions of the fixed offer General terms and conditions of the mobile offer Sky and Fastweb offer general terms and conditions Fastweb service quality Fixed Telephony Service Charter Mobile Phone Service Charter Fixed network quality objectives 2017 2017 Mobile Network Quality Goals 2017 Call Center Quality Goals Report on the quality surveys of Voice services : second half of 2016 . annual 2016 Internet service quality indicators - Resolution 244/08 / CSP: second half of 2016 - annual 2016 Report on the quality surveys of Mobile services : second half of 2016 - annual 2016 Report on the quality surveys of the Call Center services : second half of 2016 - annual 2016 Guide to the responsible use of Fastweb services Guide to the responsible use of Fastweb services Specific network interfaces Technical specifications of network interfaces for Fastweb users Do you prefer to subscribe by speaking directly with one of our operators? The service is free We will get back to you or call the 146 Do you want to subscribe at one of our stores? Discover the Fastweb stores closest to you About us Mail Verify activation Contact us Assistance Become a partner Web security Privacy and Transparency © Fastweb SpA 2017 - VAT number 12878470157 Follow Fastweb also on Mobile RSS

Family VAT number Small and Medium Enterprises Big companies Customer Area Internet, Telephone and Sky Mobile Assistance Technology FORMS In this section you will find the complete list of downloadable modules relating to Fixed Telephony, Mobile and Internet services. Request for Number Portability Debit form in bank current account Credit Card Debit Form Facilitated mobile offer module for the deaf / blind Fixed offer rethinking form (early withdrawal form) Mobile Offer Rethinking Form (replaces the "Fastweb Terminals Return Accompanying Form") Mobile number portability request Rules for Number Portability Services Do you prefer to subscribe by speaking directly with one of our operators? The service is free We will get back to you or call the 146 Do you want to subscribe at one of our stores? Discover the Fastweb stores closest to you About us Mail Verify activation Contact us Assistance Become a partner Web security Privacy and Transparency © Fastweb SpA 2017 - VAT number 12878470157 Follow Fastweb also on Mobile RSS