Join our next TECHtalk on November 24th: WiFi6, Wait no more. REGISTER NOW Contact us English Sign in Zyxel Support Campus EMEA Submit a request Submit Request To write a request to our support team, we offer three different forms with required and optional fields. Please make sure you can provide all required information before you submit a form. Configuration Service: Zyxel Support Campus offers a complete service from Basic configuration up to a complex set up of your network with our products with the new ConfigServiceVoucher. Support Form: General support request to get help or information about our products. Return Material Authorization: General request about faulty products which are still covered by warranty or to order spare parts for our products. If you are looking for RMA, please register yourself to our support portal or login, since we only offer RMA to our registered customers. Register / Sign in Popular Help Topics VPN Guideline - Choosing the right VPN-type for your Home-Office (+Useful Links & Tutorials) Looking for an End-to-end Security Solution - Zyxel have it all, be it Standalone or Cloud Managed! FAQ - Security Appliances and Services FAQ - Switch FAQ - WLAN FAQ - Nebula Advanced Downloads for 5G devices Advanced Downloads for LTE devices Zyxel Management Portals Overview (MyZyxel, Circle, Nebula & Marketplace) FAQ - Other Products (LTE / 5G, DSL, MyZyxel & SecuReporter) Advanced Downloads for CPE devices FAQ - Digital Home Product and Service Suspension Notice of Aurora Cloud Access Camera Zyxel Aurora CAM3115 end of cloud service on 31.12.21 Virtual Lab - How to start? What can you do here? Virtual Lab - Device List and Service List Overview This website uses cookies We and our partners use cookies on our site for delivering personalised content, ads and analyzing website traffic. This provides you with better browsing experience. By clicking ‘agree’ or navigating this site, you agree to the use of cookies described in our cookie policy. You can manage your cookie preferences at any time. AgreeRead More SOLUTIONS Home Business Service Provider All Success Stories PRODUCTS & SERVICES Home Business Service Provider myZyxel Technology Library SUPPORT Training Campus Academy GPL-OSS Software Notice Announcements Downloads NEWS Press Room Awards & Reviews Newsletters Events ABOUT ZYXEL Company Overview Green & Social Responsibility CSR Commitment Zyxel's Green Networks CONTACT US WHERE TO BUY PARTNERS FOLLOW US Copyright © 2021 - Zyxel Support Campus EMEA. All Rights Reserved.. Legal Notice Privacy Statement