Customers Careers Contact Us 0344 848 4440 Why Littlefish Managed IT Services Cyber Security Services Cloud Services IT Consultancy Managed IT and IT Support in Berkshire Littlefish is an award-winning Managed IT services provider, delivering world-class, bespoke IT support to the businesses of Berkshire and further afield. With nearly two decades in industry, Littlefish has grown to include a portfolio of clients including multinational corporations, government bodies and third party compliance agencies: ensuring your IT support requirements are always in good hands. We provide custom-made Managed IT services to you 24 hours a day for 365 days a year: helping you thrive amongst a sea of competition. A Littlefish: World Class IT Support Services All businesses, irrespective of scale, face unique challenges: we at Littlefish know and expect this and we design IT support solutions – collaboratively with you – to tackle such nuanced issues. We do not believe in one-size-fits-all approaches or generic Managed IT support strategies: our services are fully flexible to your requirements. As the needs of your business and its services grow, don’t get held back by subpar IT infrastructure or support. Our bespoke approach to package offerings puts you and the needs of your business at the forefront of absolutely everything we do. With world-renowned experience and wisdom in fields such as Cloud Computing Solutions, Cyber Security, Managed IT, IT Consultancy and IT support to assist your Berkshire-based enterprise: always specifically designed for you. Bespoke Managed IT and IT Support in Berkshire Due to remote working, there has been a marked increase in the demand for advanced IT support and Cloud services, causing many businesses to reassess their IT infrastructure and question if it is enough. Whether you need to completely overhaul your existing IT department through outsourcing, supplement an existing IT team or merely bridge some skill-gaps, our approach in delivering co-created, bespoke IT support and solutions means that you are in control. Our clients based in Berkshire can benefit from the entire IT support catalogue, including: Managed IT No business wishes to use more resources than necessary on IT. A business should focus its efforts on profitability, service, growth and development. Littlefish’s Managed IT service will enable your business to do just that, by offering completely bespoke solutions that are aligned with your company goals.. Littlefish can facilitate a fully outsourced IT department, provide systems maintenance, or supplement existing IT infrastructure by providing support and bridging skill-gaps: giving you peace of mind. Cloud Services Companies, including those in Berkshire, have seen approximately a 33% increase in worker productivity since implementation of remote-working: creating an increased demand for Cloud solutions, remote data and records storage, and collaborative working. As an accredited Microsoft Gold Partner, Littlefish offers the best Azure and Office 365 functionality, meaning that you can conduct and manage business through one centralised platform. Never feel out of water when working with Littlefish. 24/7/365 Service Desk Key to the World Class Service we provide is our peerless 24/7, year-round IT support service, which includes all bank holidays, Christmas and New Year’s Day. With a remarkable average response time of just 10 seconds – and a First Contact Resolution Rate of over 70% – our UK-based team is fast and efficient at getting you back to business. Cyber Security Increasing the size and reliance on IT places an increased importance on staying safe from malicious actors in the office and online: flawless Cyber Security and workplace conduct is integral. Littlefish is proactive in its approach to real-time threat detection and management: anti-spam and active network monitoring are employed 24/7 to safeguard your business’ operational capacity. Training employee’s IT behavioural awareness and improving your IT infrastructure are just some of the ways our award-winning Cyber Security experts protect you and valuable assets from Cyber attacks. Littlefish Brings Notable Value to Your Business – Why Littlefish? Businesses in Berkshire and further afield have seen appreciable value when working with Littlefish for IT support. Our customers are at the core of everything we do: aiming to bring appreciable value to their operations by alleviating important commercial resources and time that could be better diversified elsewhere. An industry leader, Littlefish is trusted by government bodies, city councils, educational establishments and international corporations. By disregarding a one-size-fits-all approach to IT support and Managed IT, Littlefish finds success where the usual suspects fail: delivering impeccable out-of-office support and consultation for a pre-agreed, fixed price. Working with Littlefish and removing the burden of IT management will save you valuable time, money and effort; instead, allowing you the freedom to focus on your business, its growth and your clients. Some of the key factors contributing to the Littlefish Difference are: Award-Winning IT Support Solutions With World Class results Rapid Reaction Times 10 second response time average Unrivalled Expert Experience Employing the world’s best IT experts True Flexibility Co-designed by you to fit your needs Sublime Success Rate 70% First Time Response success rate Multilingual UK-Based Support Available 7 languages Tangible Business Value Managed IT Services should be the ‘means to an end’ that enable your business to operate efficiently and successfully. We’re ever conscious of this, and encourage our people to always think and act as though they were ‘walking in the customer’s shoes’. But don’t take our word for it. Here’s what our customers have had to say about the tangible business value they’ve realised from partnering with Littlefish. “Throughout the tender process, Littlefish showed a great understanding of our requirements including a Service Desk offering to match the size and demand of our business, and a new IT architecture to offer a more robust and scalable solution.” Community Health Partnerships, Senior Corporate Finance Manager Matthew Holloway “We were never able to concentrate on those big projects before because we were always having to stop and look at the little things. We have time to do those big jobs now. Plus people here are happier, calmer, and not as stressed.” NSK Americas, Head of IT Services for the Americas, NSK Donald Banks “Littlefish have proved to be a great IT partner. they are responsive, flexible, honest and genuinely focused on improving our IT service. We have also been impressed with their comprehensive, tailored KPI reporting pack.” Farrow & Ball, Head of IT Paul Dryden “My IT Team can now concentrate on the high value requirements of the business rather the low value activities. We have a very close working relationship with Littlefish which allows them to meet our requirements. They are flexible and open to take new areas of support, which means we have a trusted partner who is genuinely liked by our customers.” NSK Europe, Head of IT David Allanson “The combination of service and price makes Littlefish unbeatable. If we need extra manpower for a project, Littlefish scale their internal teams to accommodate us. We've outsourced level 1 support for almost all of our applications to our Pod now too.” Money Advice Service, IT Manager Ian Haig Award Winning Company Farrow & Ball Iconic UK paint & wallcovering manufacturer and global brand Farrow & Ball has showrooms across the UK, North America & Europe. With a rapidly growing retail estate and IT user base - Farrow & Ball turned to Littlefish to underpin it's IT operations, by providing multilingual Service Desk support to its users. View Case Study Multilingual WorldWide IT Support Our IT Support Desk has over 70,000 users worldwide, meaning that your Berkshire-based business can seek guidance from any global location you operate from. Based in the UK, our service headquarters can assist your team in English, Dutch, French, German, Italian, Portuguese and Spanish to ensure they receive adequate, easily understandable support. Talk to us in these languages English French German Italian Portuguese Spanish FAQs What can a Managed IT Service Provider do for my business? When you turn to our Managed IT Service you gain the benefit of world-class IT Consultation, Cyber Security and Cloud Services, as well as our 24/7 Support Desk. Able to rely on our know-how of IT infrastructure, you can rely on our services to analyse, plan and implement advanced IT processes and technologies. What type of Managed IT Services does Littlefish offer? If I already have a Managed IT Support partner, can you help me switch? What businesses do you work with? I use business-specific software. Are you still able to support me? Cyber Security seems complicated. Are you able to help me here? What if I work late and need support at night? Are there minimum contract lengths? What is the best option? Littlefish is Here to Help You Outsourcing your IT services, at least in part, can go a very long way in mitigating the stresses commonly associated with IT. As technology advances, so do the obligations, risks and threats: it can be difficult to navigate such treacherous waters: let Littlefish guide you. Littlefish Price House 37 Stoney Street, Nottingham, NG1 1LS 0844 848 4441 info@littlefish.co.uk Get directions Get in touch Get In Touch Whatever your query or requirements, we’d love to hear from you. Sales: 0344 848 4440 Support: 0330 390 2002 Email: info@littlefish.co.uk Send us a message At Littlefish we take your privacy seriously and want to be transparent about how we will use your data. We will process your personal information to provide you with services and information you request from us and to deal with your enquiry. By completing this form and providing us with your information, we believe you’re expressing an interest in our services: therefore we’d like to contact you in the future with other information, and about other services we offer, that we believe will be relevant and of interest to you and your organisation in a legitimate capacity. Read our full Data Protection & Privacy Statement here. 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