We use cookies to increase your convenience of using the website. By clicking on any link on this page, you allow us to use cookies. More information . Home About us Offer Our branches News contact Welcome to Dive Polska DIVE Polska is the first company providing services in the field of development and management of customer service in Poland and the Baltic States. We specialize in mystery shopping and customer satisfaction research and the use of their results in management practice. We have 10 years of experience in providing these services. The quality of our services is confirmed by belonging to the IMSA (International Mystery Shopping Alliance), MSPA (Mystery Shopping Providers Association) and the PKJPA certificate in the field of mystery shopping obtained annually . Service matters Good customer service means not only a better image of the company, but also higher income. Do you want to know why? Find out more DiveTop3 is a cyclical benchmarking study of selected market sectors in terms of the quality of customer service. Find out more Customer satisfaction Customer satisfaction survey Mystery shopper Employee satisfaction survey Our customers Login to the system News We have the PKJPA Certificate for 2013! As every year, also this time we successfully passed the audit of the Interviewer Work Quality Control Program and received the PKJPA certificate in the field of ... more » The emblems of the Customer Friendly Company program have been distributed once again! On November 12, another gala was held for the winners of the Customer Friendly Company program, of which we are a content partner. To the winners ... more » If you want to read more news click here. © 2011-2012 Dive Polska. All rights reserved.