4.6 / 5 HOME USED CARS NEW CARS MOTABILITY USED VANS AFTERCARE BUY ONLINE ABOUT US CONTACT US CALL Back You are here: Homepage > About Us > Our Stay Safe Procedures... OUR COVID-19 STAY SAFE PROCEDURES... As a family run business since 1977, the safety and well-being of both our customers and staff is paramount. With the change in Government restrictions from Monday 19th of July, we remain as keen as ever to keep everyone safe. Our STAY SAFE programme will therefore remain in place. Our staff will continue to wear masks and we would encourage that whenever possible, our customer’s wear their own mask too. OUR SHOWROOM IS OPEN FOR SALES, BUT IF YOU WOULD PREFER A VIDEO APPOINTMENT – THEN WE WOULD BE HAPPY TO ASSIST. OUR AFTER-SALES DEPARTMENT CONTINUES TO BE OPEN ON AN APPOINTMENT BASIS TO ENSURE YOUR AND STAFF SAFETY. To help keep you safe on any visit to our Ferryboat lane showroom, we wanted to inform you of our detailed STAY SAFE programme. Parking bays are clearly marked in front of the showroom Customers are asked to enter via the main reception entrance Upon arrival, all customers are asked to visit our hygiene station to sanitize their hands Our 2 metre social distancing markers will remain in place to help gauge your distances We ask that you bring your own pen All of our staff have been trained upon our STAY SAFE procedures For additional peace of mind, gloves and face masks are available upon request from our reception team A plastic bag for your keys and a sanitized tray for any paperwork will be ready for you A strict and regular cleaning programme will be followed by our team both individually and around all communal showroom areas. Each desk has been fitted with a protective screen Our processes will be contact free All of our vehicles will be sanitized and clearly labelled. TOWN CENTRE TAILORED - is our on-going commitment to help you buy the right vehicle for you ... in the way that you wish to purchase it! We recognise that every customer is an individual, so we offer you the choice to view the vehicle in-person here at our Ferryboat Lane showroom, digitally through a video call or you can fully complete the process at your own pace via our part-exchange valuation tool - finance calculation and proposal tools - then reserve the vehicle on-line for just £99. We can then arrange a Covid safe home delivery free of charge (Subject to living within 20 miles of the showroom). We hope that by keeping you informed we can help direct you upon your arrival and reduce any concerns. There are many more measures that we have taken as part of our STAY SAFE programme and would encourage you to get in touch to ask any further questions you might have or to address any specific needs that you may have personally. We are happy to help in these unprecedented times. As always, we are only a call or e-mail away, so please feel free to get in touch. You can contact us via… Kind regards and stay safe, The Town Centre Automobiles Team. Site Map Privacy Policy Terms & Conditions Our Stay Safe Procedures... CLICK HERE TO BOOK A COVID SAFE TEST DRIVE... Company Info Back to Top © NetDirector ™ - Automotive Solutions change cookie settings This site uses cookies and related technologies for site operation, analytics and third party advertising purposes as described in our Privacy and Data Processing Policy. You may choose to consent to our use of these technologies, or further manage your preferences. To opt-out of sharing with third parties information related to these technologies, select "Manage Settings" or submit a Do Not Sell My Personal Information request. MANAGE SETTINGS ACCEPT RECOMMENDED Chat with Sales