Tracking Home Services Blog Contact About Us Tools Global Deliveries We find the best delivery options to the global markets for you. We take good care of your international deliveries. Your item will be delivered directly to your customer’s mailbox – making the delivery secure and convenient for both them and you. You get both reach and efficiency of the global postal system when you use Merchandise Mail Plus. Customer communication is smooth and customized to your needs. Country Tracked You and your customer get confirmation from Direct Link that the item has been received for further processing. Delivery is convenient for your customer. If items are too large for the mailbox, they are sent to a local post office or service point for collection. This is ideal for items distributed to and within Europe and to key destinations around the world. When the item arrives in the designated country, we notify your customer by email stating the order is ready to be delivered. Not only does your customer get peace of mind but again, this also reduces calls to your customer service center. Fully Tracked With this choice, you get even more features. This gives you end-to-end tracking to most key destinations worldwide and, if required, delivery confirmation. Items are signed off by the customer – either at a service point or at their home or office. Insurance is available as an option. With all of these features, this service level is the most secure way to send your item. Download the Merchandise Mail Plus fact sheet We do more for your deliveries Tracking With our tracking system, you know where your items are at all times. It is fast and easy to access by you and your customer regardless of delivery options. VAT & Customs With global shipping, there is always the complication of customs. Duty, value-added taxes (VAT) and surprise surcharges are always going to be around and customs’ issues can delay a product’s arrival. However, we have some great solutions for how to overcome these challenges. We’ll find a flexible solution tailored to your shipment and your sales strategy. Notifications Make the pre-advice emails work even harder for you by adding your own messages for deals, campaigns or branding purposes. You have the flexibility to vary your campaign towards different target markets and specific time periods including using local language and graphics. This is all available at your fingertips through the Self-Service Tool. Reverse Logistics We’ve always known the value of a good returns management policy – this is a big reason why we offer returns services in e-commerce hot spots all over the world. Our services can be adapted to meet your returns requirements for speed, frequency and destination. And it’s easy to print your own return labels by using our Direct Link label printing software. Plus, you hold the reigns over your returns by receiving daily status updates. Got more questions? Who wouldn’t? Let’s sit down and talk about your specific needs. We’ll buy the coffee, just let us know when and where you’d like to meet. Contact us E-commerce in Europe 2021 report now ready to order November 5, 2021 The eighth edition of E-commerce in Europe for 2021 is now available. The report covers the state of e-commerce in 12 Read more » Denmark: high demand for fast deliveries September 15, 2021 Like the rest of the Nordic region, Denmark has a well-developed e-commerce market and a population with a good grasp of Read more » Finland: the most mature digital economy in the EU September 2, 2021 Finland is number one in DESI, the European Commission’s Digital Economy and Society Index, which means that the country is considered Read more » Privacy Policy & Cookies Yes, we find the way. Privacy Policy & Cookies