Menu HOMEMETER READING METER READING GUIDE Meter Reading Guide Submit A Meter Reading Meter Reading Guide Import / Export Meters Credit Meter FAQs Keypad Meter FAQs How To Read Your Meter Below is our guide to reading common meters including clock dial, keypad and economy 7. You can also access our guide to reading import/export meters > Single Rate Meters If you are prompted to enter one meter reading this means you have a single rate meter with a flat rate for your electricity all day. You may use electricity to power lights, immersion heaters, electric showers and other appliances. Digit Meters For example reading is 28792: Read from left to right Ignore any numbers marked 1/10 or 1/100 or in red Keypad Meters Press 9 on meter or freedom unit to display reading ‘Clock-Type’ Meters For example reading is 38792: Read dials from left to right Ignore any numbers marked 1/10 or 1/100 or in red If the pointer is between two numbers – give the lower number Dual & Multi Rate Meters If you are prompted to enter two or more meter readings this means you have a dual rate meter with different rates throughout the day. For example, you may have a higher electricity rate at breakfast and tea-time but a lower rate over night. You will use electricity to heat water and for storage heaters. Digit Meters Push button to scroll through the display: Rate 1 or R1 for first read Rate 2 or R2 for second read TOTAL B for heating units (Multirate) Keypad Meters Push 3 on meter or freedom unit for first read Push 3 again for second (or additional) reads Helping To Grow Communities Facebook Twitter Instagram LinkedIn YouTube Customer Helpline 03457 643 643 What We Offer Power Cuts Meter Reading Help & Advice Connections Safety Company About Us News Community Investment Future Networks Careers Contact us Policies Procurement Accessibility Privacy Disclaimer Cookie Policy Modern Slavery Northern Ireland Electricity Networks Limited Registered in Northern Ireland Registered No: NI26041 Registered Office: 120 Malone Road Belfast, BT9 5HT Northern Ireland Electricity Networks Limited © 2021 ACCESSIBILITY Save settings This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. At NIE Networks we use a small number of cookies on our website to optimise site functionality and give the best possible experience. You can find out more about the cookies we use in our cookie policy (Opens in a new window) Accept allReject all Necessary Cookies Necessary cookies enable core functionality on our website. The website cannot function properly without these cookies. Analytics Cookies Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Analytics Cookies On Off Social Media Cookies We use third party social sharing plugins, to allow you to share certain pages of our website on social media. Social Media Cookies On Off Preferences Cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you. Preferences Cookies On Off About this tool (Opens in a new window) Cookie Control