Find Us Saved Log In 0330 178 1945 Call Menu Contact Us Contact Us Customer Services Customer Testimonials FAQs Home / Contact Us Contact Us Whether you need some help to find your next car, motorbike or van, or you'd like to let us know what we do well or how we could do better... we'd love to hear from you. Vertu Motors is committed to providing an exceptional customer experience, and this is made possible by receiving and acting on the feedback we're given by you. There are a number of ways you can contact us which can be found on this page, along with a list of our services and products with their own corresponding number - so you can get straight through to where you need to be, without being passed from pillar to post. Our dedicated support teams are currently working remotely, but they're all still available to help you 7 days a week. We look forward to hearing from you. Looking for something in particular? Customer Services We would like to hear all of your feedback - whether you've had exceptional customer service or feel that we could have done better. We're here for you, and we're all ears. For additional information please visit our dedicated Customer Services page. 0191 497 0404 Sales Our dedicated Internet Sales Team are committed to helping you with all sales related queries, including New Cars, Used Cars, Motability and our Go Green range. Opening times are 9am until 9pm. 0330 042 2617 Aftersales Whether you would like to book your car in for a service or MOT, book in for an accident repair, sign up to one of our plans or simply talk to a specialist regarding a general query, our friendly Service Centre receptionists will always be happy to help. 0330 178 1978 Priority Service Plan Whether you drive a new or used vehicle, our Priority Service Plan lets you spread the cost of your servicing, with manageable monthly payments. There's no contract either - you can cancel at any time. Click here for more details. 0330 108 0349 Parts & Accessories Vertu Motors can supply a wide variety of parts and accessories for your vehicle at extremely competitive prices. To see what we can do for you, please call the number below. 0330 108 0348 Vertu Careers We have nearly 6,500 dedicated colleagues nationwide. If you think you have what it takes to join the team, click the link below to visit our dedicated careers website. Careers Do you require a specific dealership? If you would like the contact details of a specific dealership click here to visit our dedicated find a dealer section, which will lead you to the contact numbers for all enquiries including sales, aftersales and parts. Locate your nearest service centre. FAQs For general queries please check out our FAQ page Our head office address is: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA . General enquiry Sales enquiry Service enquiry Make a general enquiry If you're not totally sure what you're looking for or you'd like to contact us with a general enquiry, our friendly team is here to help. -- Select Who would you like to contact? -- Service Plan Service Booking Recruitment Other Customer Services Who would you like to contact?*: Full Name: Email Address*: Contact Tel Number*: Comments: Please click here if you would like advance notice of offers and special events. We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you. By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you. For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page). * Denotes a Mandatory field. Make a sales enquiry Seen something you like? Your local friendly experts are here to answer any questions! Forename*: Surname*: Mobile Telephone*: Email Address*: Comments: Please click here if you would like advance notice of offers and special events. We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you. By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you. For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page). * Denotes a Mandatory field. Make a servicing enquiry If your car is ready for a service, we're here to help book you into the service centre of your choice, at a time that suits you - with no upfront payment required! Full Name*: Post Code*: Contact Tel Number: Email Address*: Vehicle Registration: Comments: Please click here if you would like advance notice of offers and special events. We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you. By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you. For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page). * Denotes a Mandatory field. Quick Links New cars Used cars Vans New bikes Used bikes Find a dealer Motability Careers Contact us Contact us Customer Services Customer Testimonials About us FAQs Investors Information FCA Terms & Conditions Legal Entities Status Disclosure Cookie Policy Privacy Policy Risk Assessment Modern Slavery Statement Complaints and Concerns Contact details Sales 0330 178 1945 E-mail Sales Customer Services 0191 497 0404 E-mail General Aftersales 0330 178 1978 E-mail Aftersales Media Enquiries 03301 080 260 E-mail General Appointments Book an appointment Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA