Click To Search HOME ABOUT US OUR PEOPLE NEIL COSGROVE NEIL COSGROVE Director of Customer Services Ibstock Concrete’s customer services team is being headed up by Neil Cosgrove, who brings over 15 years of senior leadership experience to the role, leading a number of customer service transformation projects for high profile retail and distribution brands. With a 40-strong team and aspirations to grow this even further in 2021, Neil is responsible for the successful integration and management of the company’s service offering, working alongside the recently appointed Chris Piper (Sales Director for Housing) and Gavin Hoe (Sales Director for Merchants). Neil said: “The launch of the Customer Service Centre of Excellence represents an exciting step forward for Ibstock Concrete. The business is passionate about delivering service excellence, with every decision focused on supporting our customers to the best of our ability and giving them a first-class experience. “Our key ethos is ensuring that every action we take, both internally and externally, is as efficient and effective as possible. Through the launch of our new dedicated Customer Service Centre of Excellence we hope to see real results in the form of the added value we’re able to offer to every single customer in the near future.’’ Go to the top of the page QUICK LINKS About News Resources Careers Declaration of Performance Contact Us Modern Slavery Statement Investors Site Map Delivery Information twitter linkedin youtube PRODUCTS FENCING PRODUCTS Fencing is one of our core areas of expertise. We have developed the country's most popular range of concrete fencing products, to meet all your customer needs. BUILDING PRODUCTS High quality, good design and great value are the hallmarks of the range that features a wide variety of essential building products for refurbishment, new build housing and commercial projects. LANDSCAPING PRODUCTS Supreme's range of landscaping products has been developed for use in a wide range of urban and rural applications. It meets the needs of both commercial and civic organisations, being economic and aesthetic. STRUCTURAL PRODUCTS Supreme's range of precision made concrete structural products has been specially developed to meet the needs of today's building and construction-sites. They offer great value and high performance combine with unmatched technical support and delivery. CONTACT US SUPREME FENCING, BUILDING AND LINTEL PRODUCTS sales@supremeconcrete.co.uk 0333 999 2220 PRESTRESSED FLOOR BEAMS, STEPOC AND KEYSTONE beamsales@supremeconcrete.co.uk 0333 999 2220 SUPREME TECHNICAL DEPARTMENT enquiries@supremeconcrete.co.uk 0333 999 2220 Supreme Concrete, part of Ibstock plc, Headoffice: Leicester Road, Ibstock, Leicestershire LE67 6HS Tel: 0333 999 2220 VAT Number: 114102047 Supreme Concrete © 2020 All rights reserved Privacy Policy Terms & Conditions Website and eCommerce Solutions by HROC THIS SITE USES COOKIES TO STORE INFORMATION ON YOUR COMPUTER. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. I AcceptI Do Not Accept Necessary Cookies Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Analytics Analytical cookies help us to improve our website by collecting and reporting information on its usage. ANALYTICS ON OFF Marketing We use marketing cookies to help us improve the relevancy of advertising campaigns you receive. MARKETING ON OFF About this tool (Opens in a new window) Cookie Control