This is B2C Europe Solutions Platforms What’s new Contact Get a quote EN Platforms Ready to grow your business internationally? Meet our shipping tools, that'll make your logistics much easier. Our platforms We are your independent specialist in last mile delivery. Our European distribution network and warehouses are at your disposal for you to optimise your cross-border parcel delivery. You have access to all major carriers, with just one point of contact. It means that you’ll save time and money so you can stay focused on growing your business internationally. Our platforms offer a simple tool to manage your shipments and track your parcels. Customer Pages is a portal developed specifically for our customers; e-commerce platforms and 3PL businesses. It’s a simple tool used for optimising process workflows, facilitating easy communication with you, our customer. Company workflows are optimised by easy access and sharing information. You can manage all your shipments in one place, manage orders and create shipments instantly in the dashboard. Simply import orders, upload CSVs, or sync directly from your e-commerce store. TrackYourParcel is a B2C Europe solution designed to make shipment tracking easy for online sellers and buyers. It’s a platform with a simple and intuitive interface, that you can offer your customers to easily check the delivery status of a parcel. Customer Pages With Customer Pages you’ll have instant access to our end-end-end network, and all services of our connected carriers. It’ll help optimise your international parcel delivery and create a local delivery experience for your customers. Your parcels are injected into our linehaul directly and handed over to the local carrier. Features Setup connection to marketplaces and platforms Upload/import orders manually and automatically from marketplaces and platforms Manage uploaded and imported orders View track & trace Manage returns, invoices and inquiries Damage refund on insured products Contact our Customer Service team Track Your Parcel: flawless tracking Within our Track Your Parcel platform, you and your customers have full visibility of the parcel’s journey, with real time accurate tracking for all carriers. You can share tracking info on a branded tracking page and use our automated shipping tool to ensure an amazing customer experience. Plus, Track Your Parcel will relief your Customer Service operation by at least 64% less calls and e-mail traffic. Features Real-time international tracking Intuitive and simple interface Automated updates on status So, ready to offer updated tracking at each step of the delivery process? Connect with us right now! And what about returns? Our consumer friendly and affordable returns solution gives you access to a local return solution within 24 hours. With pre-paid and consumer paid options available, Return Your Parcel is an integrated returns service from 19 European countries. Straightforward and easy-to-use, choose between our returns portal or our API solution. Customer Pages With our Customer Pages platform, we offer you an easy-to-use customer portal solution where you can process your orders, in a unified way, from the different platforms and marketplaces you use. More info TrackYourParcel With TrackYourParcel, you provide your customers a branded, dynamic end-to-end Track & Trace system with full visibility. From the moment of pre-alert until the moment of delivery. More info Ready for international expansion? Get in touch with our e-com experts and shape your cross-border logistics strategy. Make a request Continue reading: Choosing a multi-carrier strategy is best for e-commerce logistics. Here’s why. How do you scale up your business while ensuring you provide the highest standard of shipping services? A multi-carrier strategy could be the answer. Read more Black Friday Cyber Monday 2021: tips for webshops With supply chain shortages and changing consumer behaviour, Black Friday Cyber Monday (BFCM) could be particularly stressful for online shops this year. As an entrepreneur, should you also want to participate in this trend, which has been on the rise in recent years? Read more Maersk completes the acquisition of B2C Europe Holding B.V. Maersk announced its intent to acquire B2C Europe on August 6th, 2021 and today it is announced that A.P. Moller – Maersk has completed the acquisition. Read more Stay tuned for the latest updates! Sign up By completing this form, you confirm that you agree to the storing of your personal data by B2C Europe as described in our privacy policy. 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