Contact Us Français (French) Call Us 1-855-422-0384 logo ABOUT US CONTACT CENTER RESOURCES Request an Expert Consultation Home > Contact Center > Contact Center Services Contact Center Services Outbound Calling Outbound Calling, whether B2B or B2C, is an effective way to connect directly with your customers and develop relationships that create positive experiences. Our expertise allows us to reach potential prospects and turn them into customers. We enhance the cumulative customer journey that occurs across different touch points and channels. Customer Acquisition Customer Activation and Reactivation Customer Retention Welcome Calling and Callbacks Lead Generation and Appointment Setting Fundraising and Surveys Soft Collections Account Management Call Types The Perfect Call Every Time… Inbound Calling Let us help you differentiate yourself in the marketplace by delivering an excellent customer experience through the utilization of our VAS inbound customer care capability. With our customized solutions, you can turn inbound marketing calls into sales opportunities or resolve customer issues. We can facilitate and increase: Customer satisfaction Customer loyalty Enhance Customer Experience Upselling and Cross Selling 100% Script Adherence & Compliance List Development and Sourcing List Sourcing Maintain and Modify Lists Data Analysis and Processing CANSPAM and CASTL Adherence We also help businesses create more revenue with our sister company. Visit OnPath Website Contact Center Our Contact Centers Contact Center Services Voice Assistant Solution Technology and Security Training and Coaching About Us Who We Are Leadership Careers Other Links Blog Contact Us Privacy Policy Address 9045 ch Cote-de-Liesse Dorval, QC H9P 2M9, Canada 1-855-422-0384 footer-logo Blog Privacy Policy Copyright © 2017 CanadaDirect Database Marketing Inc. All rights reserved.