Masters Consultants The mystery shopper specialist. WARNING: your browser is not equipped with the flash plugin, necessary for the correct viewing of this site. To download it, please click here . Press review Our brochure Contacts Mister i ... 's Letter Find out all about Masters Consultants, the mystery investigation specialist. For 20 years, our firm has supported you in your Quality Approach. Edito Mystery Shopper Tool Methodology Definition of standards Specialist in mystery shopper? Surveys across Europe Clients-References Masters Consultants is recruiting! Discover the specifics of our mystery shopper tool, the range of our Quality of Service measurement solutions, and how to go even further in the operation of your mystery surveys. What uses? Masters Consultants surveys What to do with surveys? Reliability guarantees Customer testimonials Cost of a mystery visit Being a mystery shopper means having the quality of service for a true passion! With one click, enter the Masters Consultants network of mystery investigators, quality experts who keep an eye (client!) On your service! Masters-Shoppers Network Management system Recruitment method Training protocol A team of reliable collaborators Investigator testimony Working at Masters Consultants Site map | Legal information | Credits

Newspaper Our brochure Contacts Mister i ... 's Letter Masters Consultants The mystery shopper specialist. WARNING: your browser is not equipped with the flash plugin, necessary for the correct viewing of this site. To download it, please click here . OUR ORGANIZATION MYSTERY INQUIRIES INVESTIGATORS INVESTIGATORS Masters-Shoppers Investigator Network Management system Recruitment method Training protocol A team of reliable collaborators Investigator testimony Working at Masters Consultants The training protocol for mystery client investigators Ongoing evaluations All investigators are trained in the general methodology for carrying out mystery shopper surveys (organization, general principles, behavior), then for each client, at the level of network requirements. These trainings are provided by the facilitators , who each cover a geographical area. Each investigator is evaluated on each mission. The evaluations are decisive for fueling ongoing communication between MASTERS CONSULTANTS and each investigator and for defining additional training needs. The QualiNews are communicated every month to the investigators. Site map | Legal information | Credits