Looking after your home In this section... Home For residents Repairs Looking after your home Looking after your home You are responsible for looking after the general repair of your home and garden. Jobs like changing lightbulbs, unblocking drains and sinks, and replacing shower heads or toilet seats are your responsibility because looking after your home is a condition of your tenancy. If you would like to make more substantial changes to your home, you will need to ask for permission first. Request permission to make changes to your home on MyCKH. We will respond to requests within 28 days. Here's our advice on managing some of the most common DIY jobs around the home. Repairs guidance - blocked sinks and toilets Simple suggestions on to how to unblock a sink or toilet. We'll ask you if you've tried to clear the blockage yourself if you call our Repairs Centre. Repairs guidance - blocked sinks and toilets Repairs guidance - central heating A quick guide to controlling the temperature of your home and setting the timer for your heating. Repairs guidance - central heating Repairs guidance - condensation and mould Advice on treating mould and avoiding condensation in your home - including ventilation, temperature control and reducing moisture in the air. Repairs guidance - condensation and mould Repairs guidance - lights and light bulbs Useful advice on how to change a fluorescent light or starter, finding the right replacement and replacing other common items around the home. Repairs guidance - lights and light bulbs Registered office Cross Keys Homes Limited Shrewsbury Avenue Peterborough PE2 7BZ Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, and the CBI. About us Report housing fraud Privacy Statement Modern Day Slavery Inclusion Pledge Are you Ranting or Raving about Cross Keys Homes? Let us know by scoring on a scale of 1-5 where 1 is very unhappy and 5 is very happy 3 Send For more information on how we process your data, click here to view our privacy statement. We use cookies to help make this website better. To find out more, read our Privacy Policy. Accept essentail cookies only