FINANCIAL INSURANCE POSTAL BUSINESS ASSISTANCE THE COMPANY OTHER Skip navigation Login | Sign in Quality Charter Relations with Consumers Faq Contacts Information request Call us Booking an appointment at the post office Booking an appointment at home Complaints Conciliation Complaints statistics Quality Charter Our commitment to your rights This document offers all the information necessary for the best use of postal products and describes the quality objectives that the company is committed to achieving for each of them: - Main products, objectives and delivery times for Italy and abroad - Complaints - Refunds The Quality Charter includes the products of the universal postal service (Legislative Decree 261/99). For other postal products, consult the general terms and conditions for each product. To view the documentation in .zip, .pdf, .swf format, you must have dedicated software available for free for download. Documentation Quality Charter for postal services Summary scheme of reimbursements - indemnities THE COMPANY Who we are Pressroom Supplies and tenders Patrimonial accommodations Banking transparency Privacy ONLINE Customer area Registration Request new services Password recovery CHANNELS Post offices Home services Online services App Friend Desk SOCIAL NETWORK Facebook Twitter YouTube Pinterest © Poste Italiane 2015 - VAT number: 01114601006 Our profiling cookies and those installed by third parties help us to improve our online services also to offer you advertising in line with your preferences. If you accept their use, continue browsing our site. If you want to learn more or opt out of all or some cookies click on " read more » x

FINANCIAL INSURANCE POSTAL BUSINESS ASSISTANCE THE COMPANY OTHER Skip navigation Login | Sign in <a href="http://postemaps.appspot.com/maps/" title=""></a> THE COMPANY Who we are Pressroom Supplies and tenders Patrimonial accommodations Banking transparency Privacy ONLINE Customer area Registration Request new services Password recovery CHANNELS Post offices Home services Online services App Friend Desk SOCIAL NETWORK Facebook Twitter YouTube Pinterest © Poste Italiane 2015 - VAT number: 01114601006 Our profiling cookies and those installed by third parties help us to improve our online services also to offer you advertising in line with your preferences. If you accept their use, continue browsing our site. If you want to learn more or opt out of all or some cookies click on " read more » x