Privacy Policy Home / Privacy Policy The following statement explains our policy regarding the personal information we collect about you. Introduction From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact us. By entering your details in the fields requested, you enable us to provide you with information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy. This web site does not automatically capture or store personal information, other than logging the user's IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics. Links to other web sites do not imply any endorsement, validation or responsibility by Metroline as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. Use and storage of your personal information When you supply any personal information to Metroline we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else. We will hold your personal information on our systems for as long as you use the service you have requested. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. We will not contact you for promotional purposes such as notifying you of improvements to the service or new services unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional services. Access to your personal information You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Information Commissioner please follow this link: www.dataprotection.gov.uk Disclaimer As far as is reasonably possible, we will ensure that information provided on this website is accurate. Metroline cannot accept any liability whatsoever for omission or error. Equally, as we regularly virus check materials, we cannot accept any responsibility for any disruption of damage that may occur during use of this website. Intellectual property Users of this site may not print, download or in any manner copy images or text from the site, except for personal, non-commercial use, without permission from Metroline. METROLINE Every day we strive to meet our passengers’ expectations, be it through excellent customer service, a clean and presentable vehicle or simply getting you to your destination on time. London Buses Customer Services 4th Floor, Zone 4Y3, 14, Pier Walk, London SE10 0ES Tel: 0343 222 1234 (0800-2000 Mondays to Fridays) Visit Our Gallery News Articles Farewell Alperton Garage 2 months 1 week ago Kickstart Scheme delivers jobs for Young People at Metroline 4 months 3 weeks ago Mayor launches England’s first hydrogen double decker buses 5 months 3 days ago Home News Data Protection Policy Privacy Notice Privacy Policy Site Map Website by MAXX Design ©Copyright 2016 Metroline <h2>We use cookies on this site to enhance your user experience</h2><p>By clicking any link on this page you are giving your consent for us to set cookies.</p> No, give me more info OK, I agree