Important Message Newsletter subscription: You can now subscribe to receive email alerts for any updates made on the Help centre Read more › × How can we help you today? Search terms Navigation Knowledgebase Frequently asked questions or short articles on a particular topic leading to user guides Product Documents Step by step procedure to help you use the product more efficiently Announcements A piece of information to our customers that has happened or about to happen Release Notes Archive of release notes containing new features and feature updates for all products API Documentation Concise reference material containing all information required to work with the API Puzzel Academy Learning platform that hosts a mixture of eLearning courses and other digital resources What's New In the November 16th release, we are including a lot of features in the Admin portal and Agent application. Also a significant improvement in our Puzzel Ticketing solution is being deployed. For more details, please ead our preliminary release notes. Read more › Popular Documents Release Notes November 16th 2021 Chat Configuration Integrations Technical specifications Product collateral User guides Puzzel Webinars Puzzel Webinars Help Centre Knowledgebase Product Documents API Documentation Announcements Release Notes Our Solutions Puzzel Contact Centre Solution Puzzel Ticketing Puzzel WFM Bot Solution Customer Stories Neighbourhood Media and insights Academy Marketplace Partner Portal About Puzzel Our Global Sites UK/International Norway Sweden Denmark Finland Footer Menu Contact Us Privacy Policy Social Media Links Twitter LinkedIn Facebook