ASSISTANT SERVICE PORTER SERVICE VIP SERVICE LOGIN ENGLISH VIP Services in Frankfurt Airport For our VIP guests we offer the most sophisticated services at Frankfurt Airport in order to make your stay as enjoyable as possible. Would you like to give yourself or your guests a special service? Then our VIP service is right for you. Departure service: Our staff will meet you at the check-in desk, pick you up at the train station or at the airport hotel, assist you with check-in and accompany you through the security check on the most comfortable way to one of the many lounges or show you the best shopping opportunities at the airport. While you are relaxing, our staff will ensure that the status of your flight does not change and inform you in the event of a delay or cancellation. Of course we will also arrange for a change of flight. About 45 minutes before the scheduled departure, our staff will pick you up from the lounge and accompany you to the departure. Arrival service: Our staff will meet you with a name tag directly at the arrival gate, help you with the customs formalities when you enter the EU and accompany you in the most convenient way to the right baggage. There is already waitingone of our porters to take care of your luggage. Should a damage or even loss of your luggage occur, our staff will be happy to help you to fill out the damage or loss form. Afterwards, our employees will accompany you to the desired destination. On request, our staff can also accompany you to the airport train station, car rental or airport hotel. Transfer service: Our staff will meet you with a name tag on the gate of your arrival, help you with the customs formalities when you enter the EU and accompany you to one of the many lounges or show you the best shopping possibilities at the airport. While you are relaxing, our staff will ensure that the status of your flight does not change and inform you in case of a delay or cancellation. Of course, in the event of any incidents, he will also arrange for a change of flight. About 45 minutes before the scheduled departure, our staff will pick you up from the lounge and accompany you to the departure. Learn more about our Assistant and Porter Services, that are included in the VIP Service of course. Coming soon! Any questions? Our Services Assistant Service » Porter Service » VIP Service » Useful Links Frequently Asked Questions (FAQ) » Sitemap » Imprint » Business terms » Privacy » Certified by Payment methods Secured by Securitas24 - The Airport Specialists Slack travelling for single travellers, families and travel groups - Securitas24 offers a result-oriented solution for private individuals, businesses and tour operators. Porter Service, Assistant Service and VIP Service - we stand for our service quality at Frankfurt and Munich airport. Copyright © 2021 Securitas Flugverkehr Services GmbH & Co. KG