HomeAbout UsContact UsCity CouncilDepartmentsServicesJobsPublic SafetyEducationPhoto Gallery NEIGHBORHOOD PRESERVATION- NEIGHBORHOOD SERVICE CENTERS Daisy Algarin, NSC Director A message from the Director The Neighborhood Service Centers (NSCs) are based on the notion that the best way of responding to neighborhood issues is by teaming residents with City staff to devise and achieve effective solutions. This approach brings City government closer to its citizens and their neighborhoods so that quality of life issues can be addressed quickly and effectively. About the NSCs The City of Rochester has been divided into the four (4) geographic quadrants, each with its own Neighborhood Service Center. Each quadrant in the city also has its own Quadrant Team, an interdepartmental team of professionals dedicated to improving the quality of life in their assigned area. These cross-functional teams are intended to directly solve problems, establish community partnerships, and promote strength and growth in city neighborhoods. Teams meet regularly with community representatives to identify and prioritize issues. Neighborhood Service Centers are based on the notion that the best way of responding to neighborhood issues is by teaming residents with City staff to devise and achieve effective solutions. This approach brings City government closer to its citizens and their neighborhoods so that quality of life issues can be addressed quickly and effectively. Neighborhood Service Centers Brochure>> Neighborhood Service Center Services Handicap Permits>> Business Permits>> Garden Permits>> Housing Rehabilitation Grants>> Emergency Rent Assistance Grants>> Assist Neighborhood Associations, Business Associations, and Block Clubs>> Nuisance Abatement Points System (NAPS)>> Nuisance Advisory Board (NAB) Northwest NSC 2021 Open House Invitation September 10, 2021, 1pm-4pm Northeast NSC 2021 Open House Invitation September 22, 2021, 1pm-4pm Southeast NSC 2021 Open House Invitation August 31, 2021, 4pm-7pm Southwest NSC 2021 Open House Invitation August 27, 2021, 1pm-4pm Emergency Rent Assistance The City of Rochester partners with local agencies to administer rental arrears assistance programs. Are you eligible? You are a renter; You have lost income due to the COVID-19 pandemic; You are in immediate danger of eviction, homelessness, loss of housing, or utility shut off; and, You have a household income at or below guidelines *LINK TO MORE INFORMATION ABOUT EMERGENCY RENT ASSISTANCE Business and Neighborhood Presidents Meetings The NSC Director meets monthly with neighborhood association and business association Presidents to discuss current topics and concerns effecting the Quality of Life in our four NSC Quadrants. Download the 2020-21 Neighborhood Presidents Meeting Calendar here>> Download the 2020-21 Business Presidents Meeting Calendar here>> NUISANCE ADVISORY BOARD The Nuisance Advisory Board (NAB) will oversee the process of reviewing and hearing nuisance cases submitted for review from the City’s Neighborhood Service Centers. Learn More about the Nuisance Abatement Program>> Download the 2020-21 Meeting Calendar here BUSINESS PERMIT APPLICATION PROCESS Bring your initialized and completed hard copy application along with a check or money order fee payment (non-refundable $25.00 application fee, payable to the "Rochester City Treasure") off to the PERMIT OFFICE at CITY HALL, 30 Church St. Your Business Permit application will be reviewed for legal use compliance under the Zoning Code and the New York State Building Code. If your proposed use is in compliance with these codes, your application will be forwarded to your local NSC Office for final review and completion. For more details consult the new Business Permit process. City Hall Business Hours: 9 a.m.-5.p.m. After obtaining New York State Building Code and Rochester Zoning Code approval and paying the non-refundable $25.00 application fee, take your approved and signed Business Permit application to your local NSC Office. You will need bring your: Government Photo identification (NYS Driver's / Non-driver's License or United States Passport) of all persons listed on your application. Copies of any NYS Licenses (e.g. Barber, Beautician, Tattoo, Tobacco, Vapor Products, E-Cigarettes, etc.) NYS Certificate of Authority (NYS Resale Taxes) FAILURE TO INCLUDE COPIES OF REQUIRED DOCUMENTS WILL DELAY PROCESSING. If your business has a signed and approved Entertainment or Amusement License from the Rochester Police Department NO Business Permit is required. If any of these licenses are "pending," a Business Permit is REQUIRED before opening your business. All Fire Department, building permits, and Code Enforcement building inspections must be completed at your site before a business permit can be issued. Allow two weeks for this "extended" process before receiving your new or renewal Business Permit. Download a 2021 Business Permit Form Download the 2021 Business Permit Brochure Handicap Parking Permit Process Handicapped parking permits are processed at your local neighborhood NSC Offices. You may speak to a someone at the NSC Offices during business hours or drop off your documents at the NSC Drop Box. NSC Office Hours: 8 a.m. - 5 p.m. MAYOR’S NEIGHBORHOOD LEADERSHIP TRAINING PROGRAM THE CITY IS SEEKING APPLICANTS FOR THE MAYOR’S NEIGHBORHOOD LEADERSHIP TRAINING PROGRAM TO HELP RESIDENTS LEARN HOW TO ADVOCATE FOR THEMSELVES AND THEIR NEIGHBORHOODS AS THE CITY IMPLEMENTS THE ROCHESTER 2034 COMPREHENSIVE PLAN. THE MAYOR’S NEIGHBORHOOD LEADERSHIP TRAINING PROGRAM WILL HELP INTERESTED RESIDENTS LEARN HOW TO TAKE PART IN THE CITY’S EFFORTS TO COLLABORATE WITH OTHER GOVERNMENTS, RESIDENTS, BUSINESSES, NEIGHBORHOOD GROUPS AND DEVELOPMENT PARTNERS TO DIRECT INVESTMENTS AND BUILD COMMUNITY AS OUTLINED IN ROCHESTER 2034. THE PROGRAM RUNS FROM SEPTEMBER 30 TO NOVEMBER 18 AND CONSISTS OF EIGHT SESSIONS TOTALING 16 HOURS. ALL SESSIONS ARE FROM 6:00 P.M. TO 8:00 P.M. AND WILL BE CONDUCTED ON A VIRTUAL PLATFORM. A PHYSICAL SATELLITE SITE TO BE PROVIDED FOR RESIDENTS WITHOUT INTERNET ACCESS. APPLICATIONS WITH SUBMISSION INSTRUCTIONS CAN BE FOUND AT CITYOFROCHESTER.GOV/NSC OR AT ONE OF THE FOUR NEIGHBORHOOD SERVICE CENTER LOCATIONS. THE DEADLINE TO APPLY IS 5 P.M. FRIDAY, SEPTEMBER 3, 2021. DOWNLOAD THE APPLICATION IN ENGLISH HERE>> Business Locations Looking for a location for your business? Looking for a specific business type? Use our interactive map to find business locations. Neighborhood Service Centers Northwest Neighborhood Service Center 400 Dewey Avenue Rochester, NY 14613 (585) 428-7620 northwestoffice@CityofRochester.Gov Southwest Neighborhood Service Center 923 Genesee Street Rochester, NY 14611 (585) 428-7630 southwestoffice@CityofRochester.Gov Northeast Neighborhood Service Center 500 Norton Street Rochester, NY 14621 (585) 428-7660 northeasstoffice@CityofRochester.Gov Southeast Neighborhood Service Center 320 N Goodman St - Suite 209 Rochester, NY 14607 (585) 428-7640 southeastoffice@CityofRochester.Gov Want to find out which quadrant your home or business is in? Enter an address, or click a location on the map, to determine in which neighborhood service center you are located, and to get contact information. SEE ALSO Code Enforcement, Quality of Life MAY WE SUGGEST Nuisance Abatement Program Department of Neighborhood and Business Development Neighborhood Service Center Locations NBD PERMITS SELF-SERVE APPLICATIONS Board of Ethics Join the Rochester Police Department Rochester Police Department Crisis Intervention Services Rochester Traffic Violations Agency The City's Hiring Process The Distinguished Gentleman Public Market FAFSA Fest - Free Application for Federal Student Aid Map: City Hall, 30 Church St., Rochester, NY 14614 Call: 585.428.5990 Email Home DirectoryTerms of Use Fair Housing Equal OpportunityTitle VI NondiscriminationCity Employees' Gateway ©City of Rochester 简体中文 English Français Deutsch Italiano 日本語 한국어 Português Español Translation by WorldLingo