.st1{fill:#005eb8} News & Bulletins Contact Us Events Services Locations Referrers & Professionals Get Involved About Us Working for us Home > About Us > Our Journey To Change OUR JOURNEY TO CHANGE Thank you for joining us on Our Journey To Change. Our Journey To Change Community Mental Health Framework Governors Board of directors Our hospitals Video consultations People involved in your care How we do it Smokefree Trust A weight off your mind How are we doing? Data Protection Act 2018 (General Data Protection Regulation 2016) Freedom of Information (FOI) Patient Advice and Liaison Services (PALS) Contact Us Tees, Esk and Wear Valleys NHS Foundation Trust CQC overall rating Requires improvement 3 March 2020 See the report Our Journey To Change sets out where we want TEWV to be in five years’ time and has been co-created by you! Thanks to more than 2500 of you who took part in Our Big Conversation, Our Journey To Change is a reflection of where you want us to be and how we’ll get there. What is Our Journey To Change? We launched Our Journey To Change on 30 March 2021 at a celebration event with the people who helped us create it. Download a copy of Our Journey To Change. You can hear some of those voices in the video we’ve created to explain what it is and why people are getting excited about it. You can also watch our launch event and hear from our chief executive Brent Kilmurray, our chairman Miriam Harte and Ros Savege who is involved with TEWV as a carer, about what our future plans mean to them. What we’re already doing We’re really proud of the hard work everyone’s put in to create Our Journey To Change, but it hasn’t stopped there. We’re already taking action to make improvements based on the feedback we’ve had from people who have experience of using our services, families, carers, staff and partners. What we heard What we’ve done about it For service users, families and carers People said they sometimes experience long wait times to access services. We’ve recruited quite a lot of new staff to meet forecasted demand and reduce wait times. People said we need to do more to embed trauma informed care. Many services are making sure staff are trained in trauma informed care, and are also offering training to partner agencies. Resources are being developed to support trauma informed approaches in learning disability services too. People said we should have more welcoming and child-focused environments for our children and adolescent mental health services (CAMHS). The Redcar CAMHS team have recently moved to a new base and the team space was designed with families. Other CAMHS teams will also be moving later this year, and we’ll make sure they will be suitable and welcoming for children and young people. For staff People said they would like us to set up support groups for staff. We have invested in Schwartz Rounds, which will bring staff together and help us to process and reflect on the challenges we face at work. We’ll be running Schwartz Rounds for all trust staff, starting in June. People said compassionate leadership is extremely important but not always what we experience. Leadership support has been developed and we’re working on making it business as usual through the organisational development team. People said that those who are home working are seeing a lot of benefits. We’re developing a hybrid home working policy to support home working for our staff where possible. For partners People said we should make it easier for primary care and communities to understand the services we provide. We’re developing much closer relationships with primary care, including adult mental health staff working into GP practices, offering single points of access for services at locality level, joining multi-agency multidisciplinary teams and delivering training for GPs. People said we need to be better at sharing data. We’re going to agree how we bring data together to improve our shared understanding by the end of December 2021. Download our business plan for 2021/22 – 2023/24 (pdf) Stay involved We’re going to be continuing the conversation and would love for you to share your ideas and insights with us when Our Big Conversation reopens. To receive information about future Our Big Conversations and any events/activities related to Our Journey To Change please let us know your contact details: Your name* Your email address* Area you live/work Durham and Darlington Teesside North Yorkshire and York Other Durham and Darlington Organisation if applicable Your personal information will be managed in line with the requirements of the General Data Protection Regulation 2016 and Data Protection Act 2018. We will only use the information that you have provided to keep you updated about Our Big Conversation and Our Journey to Change. Please let us know if your details change – contact tewv.enquiries@nhs.net. If you wish to withdraw your consent please contact tewv.enquiries@nhs.net. If you have any queries about the use of your personal information please contact TEWV’s Data Protection Officer TEAWVNT.AccessRequests@nhs.net Consent* I have read, understood and agree to the terms outlined above. 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