WHO ARE WE ? OUR ACTIVITIES OUR VALUES / MAINTENANCE ACTIVITY Our maintenance workshop offers its services and know-how with regard to of troubleshooting and overall treatment of the manufacturer's warranty in After-Sales Service. Team hours 2 x 7 hours from 6am to 8pm, Monday to Friday Products: Multifunction photocopiers of the TOSHIBA range, Points of sale terminals all brands: printers, screens, scanners, Laptops back to workshop or customer site troubleshooting Clients : All TOSHIBA affiliates of the French network and authorized retailers, as well as BtoB customers who have subscribed a on-site troubleshooting guarantee at Day + 1 Activities Traceability and product tracking via a dedicated customer website (www.ato-service.com) Respect of WEEE, ROHS, and ESD requirements Warranty of a qualified industrial process Components and original parts approved by TOSHIBA or our customers Reconditioning and refurbishment of all or part of equipment OUR ACTIVITIES TONER PRODUCTION DISTRIBUTION LOGISTICS ON-REQUEST CONFIGURATION THE NATIONAL CALL CENTER MAINTENANCE ACTIVITY NEW BUSINESS IT SERVICES Photos FOLLOW US OTHER WEBSITES TOSHIBA WORLDWIDE TOSHIBA TEC WORLDWIDE TOSHIBA EN EUROPE Site commercial Toshiba en France TEIS member of Dieppe Meca Energies Logistique Seine-Normandie VIALOG Mentions légales - SiteMap - Copyright2017 - TOSHIBA TEC TEIS-All right reserved X En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de cookies utilsés à des fins statistiques. Pour plus d'information, consultez notre politique de confidentialité.

WHO ARE WE ? OUR ACTIVITIES OUR VALUES / THE NATIONAL CALL CENTER Our call center in Dieppe offers many services in the management of your customer relationship. We put all our know-how at your disposal and our means which guarantee the success of your ambitious projects. Hour 8:00 am – 8:00 pm and permanence on Saturdays 10,000 calls answered each month, 13% solved by Hotline Clients: All TOSHIBA affiliates of the French network and authorized retailers, all key account customers, including the government network Activities Home reception Qualifications of incoming calls Input of requests for intervention and dispatch in the subsidiaries Management of consumable orders Service hotline / service department (Level 1, 2 and 3 support) Outgoing calls Telephone calls OUR ACTIVITIES TONER PRODUCTION DISTRIBUTION LOGISTICS ON-REQUEST CONFIGURATION THE NATIONAL CALL CENTER MAINTENANCE ACTIVITY NEW BUSINESS IT SERVICES Photos FOLLOW US OTHER WEBSITES TOSHIBA WORLDWIDE TOSHIBA TEC WORLDWIDE TOSHIBA EN EUROPE Site commercial Toshiba en France TEIS member of Dieppe Meca Energies Logistique Seine-Normandie VIALOG Mentions légales - SiteMap - Copyright2017 - TOSHIBA TEC TEIS-All right reserved X En poursuivant votre navigation sur ce site, vous acceptez l'utilisation de cookies utilsés à des fins statistiques. Pour plus d'information, consultez notre politique de confidentialité.