|Back to Nexway corporate SUBMIT A REQUEST Sign in Shopper Support. WELCOME TO NEXWAY HELP CENTER. GENERAL Delivery When will I receive my product? How can I return the package in case of wrong or damaged delivery? See All Articles Download I am receiving the message "You have no downloads available". I cannot download the purchased software. How can I download my software? See All Articles Order I wish to cancel my order - what do I need to do? Why do I have to enable cookies in my web browser? How do I order VAT exempt products? (EU only) See All Articles Payment Why has my bank account been debited by Nexway? What do "Verified by Visa" & "MasterCard SecureCode" mean ? How can I pay by iDeal? See All Articles Service I haven’t received an order confirmation How do i get an invoice for my order? What can I do to prevent data loss? See All Articles RECENT ACTIVITY Payment Why has my bank account been debited by Nexway? Article created 2 years ago 0 Payment How do I make a transaction via PayPal? Article created 2 years ago 0 Delivery When will I receive my product? Article created 2 years ago 0 Delivery How can I return the package in case of wrong or damaged delivery? Article created 2 years ago 0 Download I cannot download the purchased software. How can I download my software? Article created 2 years ago 0 See more Nexway Privacy Policy English (US)