Official statement regarding COVID-19 In 2021, COVID-19 continues to have a significant impact on the lives of all of us. Here at Asta, supporting our clients and colleagues remains our absolute priority. We continue to ensure that our clients receive the service and support they expect, and that the wellbeing of our employees is protected. All of our employees are working remotely from home with secure access to email, administration systems and any other resources needed to perform their role with the minimum of disruption. We continue to monitor and follow government advice on all matters relating to COVID-19, making policy decisions as appropriate and communicating all new relevant information to clients, partners, regulators and staff so that everyone is kept fully informed. We wish you and your family the very best of health and a minimum of disruption to your lives during this time. Julian Tighe Chief Executive Officer News highlights Oman Insurance Company receives “in principle” approval for first Lloyd’s SIAB in the Gulf Co-operation Council Complaints / Claims / Brexit Transfer / COVID-19 / Modern Slavery Statement / Board Diversity Statement / Inclusive Behaviours Pledge / Company Details / Disclaimer / Privacy Notice © Asta Capital Ltd. 2021

Claims Asta Claims Philosophy Asta's Claims philosophy Asta recognises that all insurance products are purchased by customers to provide protection in the event of a loss. Asta's overarching claims philosophy is to ensure that any claim made on any insurance policy underwritten by an Asta managed syndicate will be handled promptly and that the customer making the claim is treated fairly. Asta will ensure that no claim is unreasonably rejected, no policy is terminated or avoided so as to unreasonably reject a claim and that once settlement is agreed, payment is effected expeditiously. Any claim matters should in the first instance be referred to the individual syndicate (contact details on the right). If however you require the assistance of Asta, please contact: Neil Presland, Head of Claims Management n.presland@asta-uk.com T: +44 (0)20 7743 0815 Syndicate Claims Contacts Agora - Syndicate 3268 Beat - Syndicate 4242 and SPA 6123 Carbon - Syndicate 4747 CFC - Syndicate 1988 Dale Underwriting Partners - Syndicate 1729 and SPA 6131 Everest - Syndicate 2786 Ive - Syndicate 2525 Mosaic - Syndicate 1609 Pioneer - Syndicate 1980 Verto - Syndicate 2689 Victor - Syndicate 2288 Complaints / Claims / Brexit Transfer / COVID-19 / Modern Slavery Statement / Board Diversity Statement / Inclusive Behaviours Pledge / Company Details / Disclaimer / Privacy Notice © Asta Capital Ltd. 2021