Customer Area Broker Area About Us Products & Services Make a Claim News Hub Careers Contact Us Make a Claim Claims Overview Personal Lines Commercial Lines Bespoke Products Executive Products Small Business Master Tradesman & Professionals Residential Property Owners Residential Landlords Commercial Property Owners Commercial Landlords Motor Trade Road Risks Motor Trade Internal Risks MotorServ Shops Offices & Surgeries Bed & Breakfast e-Trade Commercial Combined High Net Worth Life & Protection Make a claim For Shops Policies Report my claim via email newcommercialclaims@coveainsurance.co.uk Report my claim via phone or fax Tel: 0330 024 2266 Fax: 0330 024 2623 Write to us Covéa Insurance Commercial Careline, Norman Place, Reading, RG1 8DA How do I report my claim? Register your claim using the details above. Please make sure you have your policy number, details of how the incident occurred and the approximate costs involved to hand when you report your claim. What happens next? - Providing cover is in force, your claim will be registered - If you’ve been the victim of a theft, or you’ve misplaced or damaged any items outside of your premises, then please contact the police to obtain a Crime Reference Number - Any settlement made will be subject to your policy excess. Further deductions may be made for wear and tear and depreciation in applicable cases Once your claim has been reported feel free to contact us using the details above if you have any queries about your claim, or if you need to send us any correspondence. Further advice DO: Take all reasonable precautions to prevent loss, injury or damage DON'T: Negotiate, admit or repudiate any claim without our written consent. Dispose of any damaged items as they may be needed for inspection. Privacy Policy Cookie Policy Terms and Conditions Sitemap Contact Us Accessibility A Covéa company. Covea Insurance plc All rights reserved. Covea Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration Number 202277. Registered Office: Norman Place, Reading, Berkshire, RG1 8DA. Registered in England and Wales Number 613259. Covéa Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration Number 202178. Registered Office: 2 Norman Place, Reading, England, RG1 8DA. Registered in England and Wales Number 911235. Sterling Client Services Limited is authorised and regulated by the Financial Conduct Authority. Registration Number 628324. Registered Office: Norman Place, Reading, Berkshire, RG1 8DA. Registered in England and Wales Number 9015536. The Financial Services Register can be accessed through www.fca.org.uk For more information, please read our Cookie policy Accept All Cookies Manage settings