Open search form Key performance indicators HOMEINVESTORS KEY PERFORMANCE INDICATORS Investors At a glance Key performance indicators Share price & dividend information Results, Reports and Presentations FY21 Annual Report Regulatory News Analyst consensus Analyst coverage Financial calendar Shareholder services Advisors UK KPIs HY22 HY21 Change Affinity partner households m 23 26 -12% Customers m 1.5 1.7 -9% Income per customer £ 142 146 3% Policies m 4.2 4.7 -11% Policy retention rate % 78% 78% - North America KPIs HY22 HY21 Change Affinity partner households m 72 64 13% Customers m 4.8 4.5 8% Income per customer $ 111 105 7% Policies m 8.5 7.6 12% Policy retention rate % 86% 83% 3ppts France KPIs HY22 HY21 Change Affinity partner households m 19 18 4% Customers m 1.2 1.1 6% Income per customer € 108 109 -0% Policies m 2.5 2.4 6% Policy retention rate % 88% 89% -1ppt Spain KPIs HY22 HY21 Change Affinity partner households m - - - Customers m 0.8 0.9 -12% Income per customer € 60 61 -1% Policies m 1.0 1.1 -8% Policy retention rate % 82% 83% -1ppt Home Experts KPIs HY22 HY21 Change Checkatrade trades k 44 40 8% Habitissimo trades k 12 20 -41% Checkatrade website visits m 18 13 37% Habitissimo website visits m 25 52 -51% Follow us Sign up for Email Alerts SUBSCRIBE © 2021 HomeServe plc COOKIE SETTINGS PRIVACY DISCLAIMER SECURITY COPYRIGHT ACCESSIBILITY SITEMAP Your choice regarding cookies on this site We use cookies to optimise site functionality and give you the best possible experience. I ACCEPTI DO NOT ACCEPTCookie settings