Scalepoint Technologies Status Page All Systems Operational About This Site Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed. EasyClaims - Property Operational EasyClaims - Health Operational EasyClaims - Motor Operational ClaimShop - Settlement Operational ClaimShop - Shop Operational Statistics Operational Communication Designer Operational Scalepoint ID Operational Test Environments Operational Scheduled Maintenance Scheduled Maintenance - EasyClaims Property and Health Nov 27, 22:00 - Nov 28, 06:00 CET We will be undergoing scheduled maintenance during this time. Posted on Nov 25, 08:52 CET Storage firmware update on production Nov 28, 12:35-14:35 CET We will be performing storage firmware update on production , this should not affect production Posted on Nov 11, 12:38 CET Scheduled Maintenance - All Systems - Server Maintenance Nov 29, 22:00 - Nov 30, 01:00 CET We will be undergoing scheduled maintenance during this time. Posted on Nov 24, 15:45 CET System Metrics Month Week Day EasyClaims - Average response time ? 212 ms 12:00 15:00 18:00 21:00 25. Nov 03:00 06:00 09:00 0 250 500 750 ClaimShop - Average response time 351 ms 12:00 15:00 18:00 21:00 25. Nov 03:00 06:00 09:00 0 10k 20k 30k Past Incidents Nov 25, 2021 No incidents reported today. Nov 24, 2021 No incidents reported. Nov 23, 2021 No incidents reported. Nov 22, 2021 Repair/valuation mails being sent several times Resolved - This incident has been resolved. Nov 22, 08:28 CET Monitoring - Issue seem to related to a temporary glitch which has disappeared. We will continuing our investigating whilst monitoring system. Nov 19, 16:20 CET Investigating - We are currently investigating this issue. Nov 19, 08:15 CET Nov 21, 2021 Scheduled Maintenance - EasyClaims Motor, Audit and Statistics - Server Maintenance Completed - The scheduled maintenance has been completed. Nov 21, 06:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 22:02 CET Scheduled - We will be undergoing scheduled maintenance during this time. Nov 17, 13:31 CET Nov 20, 2021 Nov 19, 2021 Error when trying to send RV Resolved - This incident has been resolved. Nov 19, 16:26 CET Update - We will give a new status no later than 13.00. Nov 19, 10:51 CET Investigating - We are currently investigating this issue. Nov 19, 10:43 CET Nov 18, 2021 No incidents reported. Nov 17, 2021 No incidents reported. Nov 16, 2021 Easyclaims GO app has loading issues when trying to attach photos Resolved - This incident has been resolved. Nov 16, 13:34 CET Update - We are continuing to monitor for any further issues. Nov 12, 08:56 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 12, 08:51 CET Identified - The issue has been identified and a fix is being implemented. Nov 11, 15:06 CET Investigating - Some Android users may experience issues when trying to attach photos. We're investigating and will return when we have any news to share. Nov 11, 14:00 CET Nov 15, 2021 No incidents reported. Nov 14, 2021 Schedule maintenance - ClaimShop - Server Maintenance Completed - The scheduled maintenance has been completed. Nov 14, 06:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 13, 22:03 CET Scheduled - We will be undergoing scheduled maintenance during this time. Nov 10, 09:46 CET Nov 13, 2021 Nov 12, 2021 TDC has some problems with SMS deliveries Resolved - This incident has been resolved. Nov 12, 08:21 CET Update - We are continuing to monitor for any further issues. Nov 12, 08:08 CET Monitoring - We are following the issue and will report once TDC are back in normal operation. Nov 12, 08:08 CET Nov 11, 2021 Error in chinese text shown in app when trying to upload 4 or more images Resolved - This incident has been resolved. If the issue persist, please reinstall the app. Nov 11, 10:10 CET Update - The issue is still appearing and we are awaiting for a fix to be implemented. Once the fix has been implemented, we will update the issue accordingly. Oct 4, 15:59 CEST Identified - The issue has been identified and a fix is being implemented. Sep 23, 11:42 CEST Investigating - We're currently investigating this issue, and will keep you updated when there is any news to share. Sep 16, 10:42 CEST ← Incident History Powered by Atlassian Statuspage