Let's democratize the benefits of short circuits Shop Our partners Concept Animations Join us Concept We offer self-service fresh products, which are mainly supplied by local producers and artisans. Our products Our commitment is the quality of the products we offer you. At O'tera, you can rate and comment on the products you have purchased. Our teams and partners have your feedback in real time, which allows us to constantly improve product quality. Plus, we'll refund you if you're not satisfied! Our suppliers We also want to offer fair compensation to our partners. We therefore work over time with each of them (accessible on in-store markup) and do not put them in competition. Transparency Always concerned about transparency with our customers, we display the photo and address of our partners who produce or transform the products, but also the amount due to them (the price at which we buy the products from them). This way you know when you buy from O'tera what the price paid to whoever designed the product is and how much goes to the store. Meetings We regularly invite you to meet our partners in store, whether it is to better understand how they produce, or simply to obtain additional information on what you eat. Join the O'tera movement Stay connected with O'tera and come meet the producers O'tera du Sart 1 Rue Louis Constant 59650 Villeneuve d'Ascq Opening time Monday: 11 a.m. - 8 p.m. Tuesday to Saturday: 9 a.m. - 8 p.m. Sunday: 9 a.m. - 1 p.m. Sunday May 08: 9 a.m. - 1 p.m. Legal Notice © O'tera 2016