+44(0)1453 883 344 info@nu-pro.com Home Machining Treatments Approvals Capabilities Vacancies Contact Us GENERAL DATA PROTECTION REGULATION (GDPR) (Regulation (EU) 2016/679) STATEMENT AND PROVISION OF DATA COLLECTION AND PROCESSING AND SECURITY BY FIVE VALLEYS AEROSPACE GROUP t/a NU-PRO LTD & STANMAR LTD Customers and Suppliers: In the course of our business, we collect and store data relating to transactions with our customers and suppliers, which may include personal data such as name, position, email address. In addition, we may collect and store financial information in relation to such transactions carried out between parties. All data is stored on secure servers within our own network or archived to cloud storage located at one or two secure data centres, located within the UK. All off site data is stored in encrypted format. Privacy Policy – Web Sites This Privacy Policy governs the manner in which Nu-Pro collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://nu-pro.com website and http://www.stanmar.co.uk (“Sites”). This privacy policy applies to the Site and all products and services offered by Nu-Pro Ltd and Stanmar Ltd. Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Web browser cookies Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. How we use collected information Nu-Pro may collect and use Users personal information for the following purposes: To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Google Adsense Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html. Changes to this privacy policy Nu-Pro has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using these Sites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes. OVERALL NETWORK & DATA SECURITY As a Group, we take great care to protect all data, whether our own or customer data. All data is stored on secure servers or Network Attached Storage devices which are all password protected and access protected for specific members of staff who require such access. Apart from normal firewalls, our MPLS network terminates in a secure data centre which has a mil grade Juniper Firewall for our breakout to the Internet. Currently being implemented is a user “Smart Card” access, which enables monitoring down the file or document level. CONTACT INFORMATION: Enquiries relating to Data retention and data held, should be directed to our Data Protection Officer (DPO) either by email at dpo@nu-pro.com or by calling our IT department on 01453 733535 (DDI) or in writing to: Nu-pro Ltd Eagle Works London Road Thrupp, Stroud GL5 2BA For the attention of the D.P.O. Get in Touch Message Or Request A Quote Information Requests info@nu-pro.com Sales Enquiries sales@nu-pro.com Nu-Pro Eagle Works Thrupp, Stroud Gloucestershire United Kingdom GL5 2BA Telephone +44(0)1453 883344 Facsimile +44(0)1453 731597 Registered in England No: 03544952 - Registered office as above. VAT Reg No: GB-826 2237 39 Click Here to Visit Stanmar. Nu-Pro Limited is a key manufacturing solution provider for the Aerospace and Defence Industries Quick Links Home Machining Treatments Capabilities Approvals Vacancies News Terms & Conditions Contact Us Contact Info Eagle Works Thrupp, Stroud Gloucestershire United Kingdom GL5 2BA +44(0)1453 883344 +44(0)1453 731597 info@nu-pro.com sales@nu-pro.com Social Media