The research and production complex of LLC "RMK" is engaged in research, development, production and sale of specialized refractory materials to ensure the sealing of high-temperature joints, increase the durability and increase the productivity of metallurgical units. Reducing energy costs and reducing environmentally harmful emissions is also achieved. Our products solve a complex of problems to reduce non-metallic inclusions in steel. LLC "RMK" includes: Scientific group Design department Department of technical development and integrated supply for foundry Sales department of raw materials and supplies, warehouse Production No. 1 (plastic-elastic refractory materials) Production No. 2 (starting ladle mixtures based on chromite ore in South Africa, self-compacting high-alumina products for siphon casting of steel, thermal insulation coatings for steel ladle, tundish and casting mold extension, chromite sand in South Africa and spherichrome, ORC, the USA) LLC "RMK" is an accredited member of the Association of the Innovation and Technical Center "New Materials and Chemical Technologies" at the Institute of Chemical Engineering of the Russian Academy of Sciences, as well as honorary members of the International Association for the Development of the Chromium Industry [Legal information]

Quality policy Gaining and maintaining a business reputation all over the world as a reliable and competent partner capable of quickly and inexpensively solving acute problems of customers, instantly reacting to any changes in technological situations and claims for product quality, regardless of financial costs. Awareness by all employees of the company that one failure to fulfill obligations to a business partner, an incompetent or unfriendly response, a refusal to quickly eliminate defects in product quality, or worse, an inattention to a customer representative, regardless of his status and position, deliberate or accidental, can lead to serious consequences and material losses of the organization. Continuously keep a continuous record of issues that arise from consumers when using our technologies, products and services with a detailed analysis of the reasons, a description of the measures taken and the recommendations issued, taking into account all, even minor questions, oral or written from employees of any level of consumer enterprises. Constantly I.F. Mikhailov start solving the problem Immediately upon receipt of a comment I.F. Mikhailov sending a representative to verify the delivery of defective products First business day after receiving a complaint I.F. Mikhailov replacement of defective products 1 week after confirmation of the claim E.F. Yakovleva [Legal information]