Lufthansa Cargo | Networking the world. Login Overview Overview of process changes Reintroduction of Capacity Guarantee on inter-cont flights ex HUB with adjusted values | 05.11.2021 What is changing: On intercontinental flights ex HUB (FRA, MUC, VIE, BRU), the Capacity Guarantee (Capacity Guarantee, not booking confirmation, which is unchanged) will be reintroduced with currently adjusted values. The following values apply temporarily to the capacity guarantee: ... Affected export region(s): inter-cont flights ex HUB Affected import region(s): Worldwide Details BUP500 Self-study goes digital (BUP500 web-based-training) | 27.10.2021 What is changing: The BUP500 self-study is now available as web-based-training (WBT). For new agents requiring a BUP500 license, as well as existing agents holding a BUP500 license, but requiring the refresher training (every 24 months), the introduced WBT must be used. ... Affected export region(s): Worldwide Affected import region(s): Worldwide Details eAWB open for AVI & AVP | 20.10.2021 What is changing: Effective 01 November 2021, Live Animals can be booked and shipped as eFreight. With this step Lufthansa Cargo no longer has a product-exclusion for eAWB. The well known and long-implemented eAWB processes apply. eAWB Single Process is valid regardless of destination. Any at destination-required paper-AWB will be reprinted by Lufthansa Cargo. In addition and also effective 01 November 2021, a new will be valid with the begin of eAWB for Live Animal shipments. ... Affected export region(s): Worldwide Affected import region(s): Worldwide Details Goods Description for Aircraft Parts | 12.08.2021 What is changing: For the commodities aircraft/helicopter parts and engines the goods description on the AWB and in the FWB/FHL must explicitly specify if the aircraft or helicopter parts (and engines) are for a civil or military use. ... Affected export region(s): Worldwide Affected import region(s): Worldwide Details td.Flash labels are no longer required | 05.08.2021 What is changing: The at least partly used td.Flash labels are no longer required. An identification of td.Flash packages are handled by digital control mechanisms, such as scanning/shipment steering systems and other internal processes. These digital processes are much more reliable than the manually triggered service identification label. ... Affected export region(s): worldwide Affected import region(s): worldwide Details Eu published new list of acceptable goods descriptions | 26.07.2021 What is changing: The EU has published a revised guidance on acceptable and unacceptable terms for the description of goods. Kindly adhere to the new guidance document when choosing goods descriptions, which should never be generic and must always be specific. ... Affected export region(s): all Affected import region(s): EU Details Access to House Waybills required for shipments to Brazil | 30.06.2021 What is changing: The carrier must provide certain data on MAWB and HAWB level to Brazil customs. This includes some accounting information not contained in the Consol Manifest or FHL. ... Affected export region(s): All Affected import region(s): Brazil Details Capacity Guarantee paused on inter-cont flights ex HUB | 21.06.2021 What is changing: Due to ongoing tight capacity availability, we have to suspend the capacity guarantee (Capacity Guarantee, not booking confirmation, which is unchanged) associated with our speed option td.flash on intercontinental flights ex hub (FRA, MUC, VIE, BRU) until further notice. This does not apply to our Emergency product. For more details on our products and the capacity guarantee, please visit ... Affected export region(s): inter-cont flights ex HUB Affected import region(s): Worldwide Details Intermediate Bulk Container (IBC) now bookable online | 11.05.2021 What is changing: Effective June 1, 2021, Intermediate Bulk Container (IBC) will become bookable on our external channels. In the course of this Lufthansa Cargo will extend the Manual Booking Fee to IBC shipments and will charge 12.00 EUR (ex Germany and Eurozone) respectively 12 USD (ex AO, BR, IL, KE, MX, PA, TR, UY, US) or equivalent of 12 EUR in local currency per Air Waybill if the IBC shipment is not initially booked via an external channel. ... Affected export region(s): Worldwide Affected import region(s): n/a Details Adjusted export acceptance time at FRA – Radioactive Material (RRW, RRY) | 04.05.2021 What is changing: Effective 1st of June, 2021 the export acceptance time for radioactive shipments need to be restricted at our hub Frankfurt (FRA) due to limitated storage capacity for radioactive material during the modernization phase of our Lufthansa Cargo Center. The export acceptance is only possible up to max. 30 hours prior scheduled time of departure (STD). ... Affected export region(s): Export FRA Affected import region(s): --- Details ULD Manifest required for BUPs to Italy traveling on more than one truck | 16.04.2021 What is changing: For all BUP shipments consisting of more than one ULD, a ULD manifest on HAWB level is required when a shipment is too big to be accomodated on one truck. Relevant in case of RFS to Italy. ... Affected export region(s): all Affected import region(s): Italy Details Commodity Embargo Notice - VIVO products containing Lithium Batteries | 13.04.2021 What is changing: Following the reports of an incident at Hong Kong Airport unrelated to our operations and pending investigations by the authorities, Lufthansa Cargo is following the actions of the involved carriers and has decided to take the following precautionary temporary measure until further notice. With immediate effect, the below commodities are not allowed for direct or indirect carriage as airfreight on board of any flights operated by Lufthansa Cargo and/or Lufthansa, Austrian or Brussels Airlines: ... Affected export region(s): Worldwide Affected import region(s): -- Details Written statements can now be requested via eForm | 01.03.2021 What is changing: Written statements can now be requested via eForm. This functionality is available after signing in on lufthansa-cargo.com. Further details, see attachment. ... Affected export region(s): All Affected import region(s): All Details HAWB filing to Canada Customs to be done by Freight Forwarders from 4th Jan 2021 | 08.12.2020 What is changing: Effective 4th January Lufthansa Cargo, in accordance with regulations of CBSA, will no longer file any House Bills to Canadian Customs. ... Affected export region(s): All Affected import region(s): Canada Details Removal of IATA DGR Operator Variation LH-05 for UN3373 Biological Substance Category B | 26.11.2020 What is changing: Effective 1st January 2021 Lufthansa Cargo will allow and accept shipments containing UN3373 Biological Substance Category B (RDS) in standard packaging meeting the requirements of IATA DGR Packing Instruction 650. ... Affected export region(s): Worldwide Affected import region(s): Worldwide Details Consignee Trade number mandatory for shipments to Morocco | 12.08.2020 What is changing: For shipments with destination Morocco it is mandatory to transmit the Consignee Trade Number in the FWB message. When consignee is a company, Trade number must be mentioned. If consignee is NOT a company ( e.g.: HUM to pviate person, or some non-profit and government organisations) a dummy can be used. The dummy number is 15 zeros ("000000000000000"). ... Affected export region(s): All Affected import region(s): Morocco Details SUMA customs reporting on HAWB level in Frankfurt | 08.07.2020 What is changing: Since 8th June Lufthansa Cargo has changed SUMA reporting to German customs to HAWB level. This change was undertaken to be able to finally comply with a customs requirement that has been in place for many years. It states that it is mandatory to have a one-to-one relation and referencing between ICS Entry summary declaration and German SUMA. ... Affected export region(s): All Affected import region(s): FRA Details Änderung SUMA am Standort FRA - Zur Beachtung | 01.07.2020 What is changing: Basierend auf dem positiven Feedback der Zollbehörden über die wesentlich bessere Datenqualität in ATLAS, was ja so bereits mit Einführung von ICS gefordert war, haben wir uns entschlossen, das Verfahren der 1:1 Referenzierung so beizubehalten. ... Affected export region(s): all Affected import region(s): FRA Details Änderung SUMA am Standort FRA - Pilot verlängert | 19.06.2020 What is changing: Der Verlauf des Piloten wird vom Zoll sehr positiv gesehen. Um über einen längeren Zeitraum Erfahrungen damit sammeln zu können, haben die Zollbehörden mit uns vereinbart, den Piloten zu verlängern, worüber wir Sie hiermit in Kenntnis setzen möchten. ... Affected export region(s): all Affected import region(s): FRA Details Änderung SUMA am Standort FRA | 27.05.2020 What is changing: Seit 2011 besteht die Zoll-Anforderung bei der Summarischen Anmeldung/Gestellung, eins zu eins auf die Positionen der ESUMA (summarischen Eingangsmeldung ICS) zu referenzieren. Die Verantwortung für SUMA/Gestellung bleibt damit weiterhin bei Lufthansa. ... Affected export region(s): All Affected import region(s): FRA Details Update - Data elements required for Argentina Customs | 16.05.2020 What is changing: *Guideline updated, please see changes in messaging section in green" AR customs is starting to enforce mandatory data required for import clearance in Argentina. ... Affected export region(s): All Affected import region(s): Argentina Details Live animal transport possible again to and from Frankfurt | 18.04.2020 What is changing: We are pleased to announce a first relaxation of the situation-related restrictions concerning air cargo transport. From 4 May 2020 Lufthansa Cargo will again offer the transport of live animals (AVI) to and from Frankfurt (FRA). However, transit shipments as well as all animal transports requiring personal escort will remain excluded for the time being due to the current situation. ... Affected export region(s): All Affected import region(s): all Details Embargo on live animals due to current pandemic situation | 18.03.2020 What is changing: Due to the frequent changes of entry regulations in connection with SARS-CoV-2, the probability of short-term flight plan changes is high. Therefore, live animals (AVI) will no longer be accepted for transport by Lufthansa Cargo with immediate effect. In view of possible delays in transport, we are taking animal welfare into account with this decision. ... Affected export region(s): All Affected import region(s): All Details Information on Lufthansa Group flights to Tehran | 28.01.2020 What is changing: Due to the ongoing unclear assessment of the security situation for the airspace around Tehran airport, Lufthansa Group airlines have cancelled flights to/from Tehran until March 28. Lufthansa Group Security continues to evaluate the security situation on site together with national and international authorities. As soon as we have detailed information, Lufthansa Group will decide whether and when Iranian flights can be operated again. ... Affected export region(s): Worldwide Affected import region(s): IKA Details CHAMP Messaging Customers --- UPDATE--- --- copy --- | 12.12.2019 What is changing: The CHAMP messaging issue has been resolved and we are now able to receive your FWB/FHL messages. ... Affected export region(s): Worldwide Affected import region(s): none Details CHAMP Messaging Customers | 11.12.2019 What is changing: We have been informed that CHAMP is currently expierencing significant IT issues since 01:48 FRA LT - 11.Dec.2019. Lufthansa Cargo, as well as other carriers, are not receiving any FWB/FHL messages from CHAMP customers. We have been advised that you are are not receiving an FNA, therefore you may not be aware of the problem. ... Affected export region(s): Worldwide Affected import region(s): none Details Data requirements for import shipments to China change | 13.11.2019 What is changing: As per the official decree 144 of the GACC (General Administration of Customs of the P.R. China)... All shipments to China no longer require the following data elements: ... Affected export region(s): all Affected import region(s): China Details Data elements required for Argentina Customs | 03.11.2019 What is changing: AR customs is starting to enforce mandatory data required for import clearance in Argentina. Data is TAX ID number of Consignee and HS Code(s) for the shipment. ... Affected export region(s): All Affected import region(s): Argentina Details Digital notifications available to inform about insufficient data with customs relevance --- copy --- | 18.10.2019 What is changing: For all eAWB shipments to China, Kenya and Israel Lufthansa Cargo’s system will, as of the 22nd October, automatically check the transmitted data* for the existing official import requirements from the above mentioned countries. In case of content issues in the data* for those countries, eAWB customers will get an instant feedback based on the transmitted AWB and HAWB data*. This will give our eAWB customers the possibility to solve issues delivering the freight. ... Affected export region(s): Worldwide Affected import region(s): Worldwide Details Kenya customs requires PIN number for Consolidated Import shipments | 14.06.2019 What is changing: With immediate effect Kenya customs requires all Consolidated import shipments to state the PIN number of the consignee. This number is assigned by Kenya customs. Should consignee agent not have one, kindly register with Kenya customs immediately. ... Affected export region(s): all Affected import region(s): Kenya Details Change of customs system and custodian location in FRA | 21.05.2019 What is changing: As of today, Lufthansa Cargo Hub Frankfurt started working on a new customs system to interface to German customs. Some delays and longer waiting times than usual may have to be expected in import. ... Affected export region(s): All Affected import region(s): All Details Customs regulation for all import shipments to China | 09.04.2019 What is changing: All shipments to mainland China require the following mandatory data elements: - Shipper and Consignee telephone number ... Affected export region(s): all Affected import region(s): China Details Imprint Privacy Terms of Use General Terms