(310) 769-6669 info@swamiint.com Pay Rent HOME VACANCIES RENTAL POLICY TENANTS ABOUT US CONTACT US COVID-19 & Operational Changes Covid Letter Follow Up to residents 5-1-2020 COVID-19 letter update to residents 4-9-2020 All Residents Swami International Properties Dear Residents, As information regarding COVID-19 continuously changes day-by-day, we too must continue to adjust our operations day-by-day. As social distancing is key to fighting this pandemic, we must adapt to non face-to-face contact for the time being. As previously advised, we are only scheduling repairs for emergency maintenance requests at this time. Emergency requests include: floods, fire hazards, critical appliance failure, toilet repairs (if there is no other working toilet in the unit), tub/shower stoppages (if there is no other working tub/shower in the unit), or any other issue that could cause harm to a resident. ALL maintenance should be reported to our 24/7 maintenance call center by calling, (877) 242-8970. If you have an upcoming move-out, please call or email your resident manager to arrange your final move-out details. If you do not have a resident manager, call our office to arrange your final move out details. For the continued safety of our residents and staff, we are closing all recreation rooms, spas/pool areas and grilling areas for the duration of this pandemic. Laundry rooms will remain open at this time. We understand residents will continue to access the lobby, mail areas, parking areas and elevators. However, we ask that you minimize your time in these areas for everyone’s safety. Effective Monday, March 30, 2020 our office and resident manager offices will be closed to the public to comply with social distancing. Our office is available to assist you by phone or email during normal business hours, Monday-Friday 8:00am – 5:00pm (closed for lunch 12:30pm-1:30pm). Contact your resident manager by phone or email for their availability. For rent collection during this pandemic, the following payment options are available to you: On-line (if your on-line privileges have not been suspended) NEW OPTION - Dropbox at our office front door (accessible Monday-Friday 8am-5pm) Bill Pay (you arrange this service through your bank – contact them for details) US Mail (postmarked no later than the 1st of the month) We encourage you to continue taking all precautions as advised and visit the CDC website, https://www.cdc.gov/coronavirus/2019-ncov We appreciate your patience and cooperation in complying with this request during this pandemic as we all continue to stay safe and healthy. Feel free to contact us with your concerns or questions, (310) 769-6669 press 0 or info@swamiint.com Thank you. Swami International Management Additional Resources for Download COVID-19 & Operational Changes COVID-19 Los Angeles Resources CONTACT US (310) 769-6669 info@swamiint.com 2030 W Rosecrans Ave, Gardena, CA 90249, United States STAY CONNECTED CABRE #01938053 Online Portal Log In | Sign up Owner Portal Log In | Sign up Sitemap © 2019 All Rights Reserved. SWAMI International