Enlighten OPEX +1 617-999-7610 info@enlighten-opex.com Healthcare EIM Select Country OUR WORK INDUSTRIES INSIGHTS ABOUT US START A CONVERSATION BANKING Enlighten’s transformation program has helped several global banks raise their productivity and efficiency, resulting in dramatic cost savings in well under a year. Gaining competitive advantage in retail and commercial banking can depend on back-office efficiency to increase productivity, turn loans around faster and serve customers more effectively. With increased productivity, you can capture more business, increase your market share, reduce error rates, and ensure both your employees and customers are happier. Enlighten’s transformation program and supporting SaaS metrics and planning systems provide the performance changes you are looking for—without the need to change your current IT systems, and without disruptive outsourcing. Over the course of 20 weeks the program will transform your back-office culture. Your teams will become focused on performance and quality, fueled by the analytics that give every team member and manager productivity, efficiency and quality metrics. TRANSFORMATION WATCH 2-MINUTE OVERVIEW VIDEO FEATURED EXAMPLES OF OUR WORK WITH CLIENTS RETAIL BANKING BROKERAGE Learn how Enlighten helped an international Retail Banking institution to improve output per FTE, employee engagement and efficiency VIEW CASE STUDY LENDING SERVICES FOR GLOBAL BANK How Enlighten helped a global banking institution increase throughput, improve employee engagement and reduce backlogs by more than 85% VIEW CASE STUDY MORTGAGE PROCESSING FOR LARGE RETAIL BANK Helping a large retail bank reduce operational cost per loan in mortgage processing while improving customer service and gaining market share – Increased loans funded per FTE by 100% and reduced complaints by 75% VIEW CASE STUDY DO YOU WANT TO TRANSFORM YOUR OPERATIONS? START A CONVERSATION 175 Federal Street, Suite 900 Boston MA 02110 +1 617-999-7610 info@enlighten-opex.com LATEST TWEETS How do you manage return-to-work and #remote work as we head into 2022? @MITSloan #management students have developed a framework for #hybrid work models – and it starts with #metrics. Learn more about the four-step framework here: ow.ly/7LWk50GQuTe pic.twitter.com/TXk14kTMr9 About 2 days ago from Enlighten's Twitter LATEST INSIGHTS Offshoring Last Resort Elements of Continuous Improvement Flexible Work Teams Avoiding BPM Project Pitfalls Overcoming the fear of sharing individual results The Power of Staff Engagement SITE NAVIGATION Transformation Program Metrics & Planning Industries Insights About Us News Contact EIM Terms of Use Privacy Policy Support Policy Copyright ©2021 Enlighten Software Site by M&C