Government Services Business How Do I Search HomeGovernmentCity DepartmentsUtility Billing UTILITY BILLING The City of Palmetto’s Utility Billing Division is primarily responsible for billing and servicing the city's water, sewer and garbage residential and commercial accounts. Our Customer Service Department is committed to providing our customers with the best experience possible. Representatives are available to assist you in person or by phone, and account service options are available online 24 hours a day, seven days a week. We’re here to help! The City of Palmetto recognizes that during the coronavirus pandemic, many residential and business customers have experienced and continue to experience financial hardship(s). If you and/or your business entity have been affected and are now in delinquent status for your utility account, please contact our Customer Service Department at 941.723.4570 – we can help set up a payment plan to bring your account current and/or we may be able to refer you to an organization that can also assist with delinquent utility accounts. Contact Us Lana Patrick Customer Service Manager Email Customer Service Manager Physical Address 516 8th Avenue W Palmetto, FL 34221 Phone: (941) 723-4570 Fax: (941) 723-4576 Hours Monday - Friday 8 a.m. - 5 p.m. Directory Starting a New Service Billing & Payment Service Issues To Disconnect Applications and Forms Rates and Fees Bill Adjustment Policy Agendas & Minutes Online Payments Employment Subscribe Report a Concern Contact The City of Palmetto 516 8th Avenue West Palmetto, FL 34221 Phone: 941-723-4570 Quick Links Facilities & Rental Fees Public Records Request Utility Billing Visiting Employee Use Only Frequently Asked Questions Frequently Asked Questions Headline Frequently Asked Questions Headline Helpful Links Home Site Map Contact Us Accessibility Copyright Notices Government Websites by CivicPlus® Enable Google Translate

Government Services Business How Do I Search Feature LinksSocial Media SOCIAL MEDIA Community Redevelopment Agency Facebook Palmetto Police Department Facebook Community Redevelopment Agency Twitter Social Media Agendas & Minutes City Ordinances CRA Employee Use Only Document Center Employment E-Services How Do I? Title VI Policy Documents Maps Website Policies Agendas & Minutes Online Payments Employment Subscribe Report a Concern Contact The City of Palmetto 516 8th Avenue West Palmetto, FL 34221 Phone: 941-723-4570 Quick Links Facilities & Rental Fees Public Records Request Utility Billing Visiting Employee Use Only Frequently Asked Questions Frequently Asked Questions Headline Frequently Asked Questions Headline Helpful Links Home Site Map Contact Us Accessibility Copyright Notices Government Websites by CivicPlus® Enable Google Translate