About Careers Contact PORTAL LOGIN CHALLENGES Your Challenge Access Emerging Markets Business Continuity Planning (BCP) and Disaster Recovery Increase Cost Efficiency / Lower TCO Managed Services Mobile Trading & Recording Regulatory Compliance and Governance Trader Productivity and Collaboration Trading Communications Infrastructure Trading Connectivity and Networks PRODUCTS & SERVICES Financial Markets Network Trading Communications Solutions Enhanced Services Data Connectivity Connexus™ Extranet Direct Connect Enterprise Connectivity Managed VPN Voice Connectivity Enhanced Voice Services Trader Voice Unified Trading Communications Unigy® Unigy® Management System Applications Blue Wave® Apps Dev Platform Applications Dealerboards and Turrets IQ/Max IQ/Max® Edge IQ/Max® Sync IQ/Max® Omni Voice Recording Mobile Voice Recording IPC Media Recorder NICE Trading Recording Hoot and Intercom Unigy® Pulse Unigy® Pulse Enterprise Unigy® Pulse Mobile Supported Services Voice Recording Management Active Monitoring Service Managed Services INSIGHTS Documents and Information History Of Innovation Brochures Success Stories White Papers Videos Webinars Recognition Testimonials SOCIALIZE Stay Connected Blog Press Releases Industry News Innovate Newsletter Events SUPPORTING YOU Customer Support Contact TradeCARE Training GSOC Portal Login Challenges Access Emerging Markets Business Continuity Planning (BCP) and Disaster Recovery Increase Cost Efficiency / Lower TCO Managed Services Mobile Trading & Recording Regulatory Compliance and Governance Trader Productivity and Collaboration Trading Communications Infrastructure Trading Connectivity and Networks Products & Services Financial Markets Network Data Connectivity Connexus™ Extranet Direct Connect Enterprise Connectivity Managed VPN Voice Connectivity Enhanced Voice Services Trader Voice Trading Communications Solutions Unified Trading Communications Unigy® Unigy® Management System Applications Blue Wave® Apps Dev Platform Applications Dealerboards and Turrets IQ/Max IQ/Max® Edge IQ/Max® Sync IQ/Max® Omni Enhanced Services Voice Recording Management Active Monitoring Service Managed Services Financial Markets Network Data Connectivity Connexus™ Extranet Direct Connect Enterprise Connectivity Managed VPN Voice Connectivity Enhanced Voice Services Trader Voice Insights Overview History Of Innovation Brochures Success Stories White Papers Videos Webinars Recognition Testimonials Socialize Overview Blog Press Releases Industry News Innovate Newsletter Events Supporting You Contact TradeCARE Training GSOC Portal Login Search About About Leadership Team Locations Mission Values In The Community Careers Partners Channel Partners Careers Contact Languages Chinese (Simplified) Chinese (Traditional) French German Italian Japanese Korean Portugese Spanish Portal Login Privacy Policy Terms and Conditions Patents Sitemap CHANNEL PARTNERS All Regions APAC CALA EMEA Our distribution partners help IPC® extend our high quality, state-of-the-art trading systems and network services for voice and electronic trading to virtually every financial center around the world. Asia Pacific CREATELCOM As the Voice leading System Integrator and with more than 15 years experiences in Banking Industry, Createlcom is not only leading company on IP Telephony partnership with Cisco but also well known in the Treasury Industry who are providing Treasury Solution to major local banks and global banks in Thailand. With IPC Relationship, we have committed best track record of Services to our Clients on both before and after Sales roles. Createlcom is accepted by our customers in terms of Service Commitment, as one of the most committed supplier, providing the right solution to the reasonable budget available, we are so proud to present our services and solution to you. Visit Site Close Loyalty Systems IT Phils., Inc Loyalty System IT Phils., Inc specializes in marketing of communications solution and SaaS cloud base software. The solutions Loyalty Systems offered are categorized into integrated trading communications system for financial markets, and software such as Cost Optimization for managing telecommunications expenses, Business Intelligent for analysis, planning and monitoring company’s Key Performance Indicator to drive successful performance, and SaaS e-Human Resource Management System. The services we offered ranges from systems support service, software support services to business consultancy. Our aim is to provide end to end solutions to helps businesses achieved their communications and information technologies needs. Visit Site Close MSTUniverge Dedicated team and professional support for our customer, we share the most valuable experiences for Financial Market in Indonesia from our principles in order for enterprise and organisation simplify the business process. From the noble goals to assist our customer into their success, than we grow together with our customer in sharing the beneficiaries on the technology and trends in the related industries. Since year 2000, we had developed more than hundreds of IT Solutions for our clients and we had also evolved our expertise not only supporting our clients communication solutions but also their contact centre applications and business process. One of our focuses that we bring to our clients is the complete IT solutions from voice switching, financial/treasury voice communication in the banking market. Most of our banking clients had used and operated our solutions starting from the communication solutions up to their banking electronic payment switching. With the knowledge of Financial Industry world in Indonesia for years, MST had established a unique synergy with IPC as the leader provider of indispensable financial trading communications solutions in the worldwide Financial Industry. Serving for years in the operational of Financial Trading Communication in several major customers and successfully transform the equipment from traditional phone to IP based technology of IPC newest model: IQ/MAX, not only give a secure investment protection to the customer, also bring the maximum flexibility and reliability to the customer. Focusing our services to the clients, we developed three business units with dedicated team of sales and supports. One of the reasons that we could deliver more valuable solution to the clients is presenting the expert consultancy in discussing our clients need and requirement before we spend hours of time to build the solutions. In the era of high mobility of information and technology rapid obsolescent, than the right decision not only enough to win the competition, since a lot of information to process during the decision. Visit Site Close Waycom Waycom is a distributor that has recently joined with IPC having a staff of more than 70 people covering more than 10 Cities in China. WAYCOM Technology Shanghai Corp., founded in 2000 and headquarter in shanghai, is one official firm registered in china. WAYCOM Technology is professional IT product reseller and service provider collaboration with world famous telecom and IT manufacturers including AVAYA, NICE, MTS, PLANTRONICS and GN NETCOM etc WAYCOM Technology offerings span IT infrastructure and related products, associated solution and value-added services, equipment and part supply for clients. Waycom will help improve the reach of IPC in China presenting IPC towards our domestic companies and provide sales and support services to our Chinese customer base. Visit Site Close Sun Ivy Sun Ivy International Inc. was established in 1989 with its Head Office in Taiwan and two Representative Offices in Hanoi and HoChiMinh City, Vietnam. Since 1994, Sun Ivy has become the Avaya’s authorized business partner in Viet Nam. And from May 2007, Sun Ivy has also been the IPC’s authorized business partner in Viet Nam. Sun Ivy is a leading telecommunication company in Vietnam, which has supplied successfully communication systems not only for national departments of Viet Nam such as: Ministry of Defence, Ministry of Public Security, Ministry of Police, Vietnam Airlines, Saigon Port but also for large-sized enterprises: Citibank, Motorola, IBM, Ernst & Young, Renaissance Riverside Saigon Holel, Prudential, AIA, HCM Post Office, Sacombank, DHL, ACE Life, Vincom…. Besides, Sun Ivy also won many big projects of providing optical fiber cable, data transmission network and Video-conferencing systems to Viettel, MoD, EVN, etc. Visit Site Close Central America / Latin America Convexus CONVEXUS is a 100% Peruvian company, providing integrated telecommunications solutions to leading companies in different economic sectors in Peru. Since 2001 Convexus developed as an integrator of advanced solutions for private networks for digital voice communications, VoIP, IP Security, IP CCTV, Networking, voice-data convergence, wireless, money tables, multimedia, video and audio conferencing. Since the inception of our operations, our vertical market has evolved. We firmly believe to be successful in business, you must develop relationships with every client, all clients are viewed and treated as a long term partner. The initial signing of a contract is our first step to a long-term relationship. Our goal; become technology solution partners with our clients, committing to more than the industry standard of only selling and installing. Convexus understands our clients business, we sell solutions, which will maximize the profitability of their investments, creating designs to suit our clients’ needs, committing our resources and selecting proper operational personal based on each project, focusing on our clients customized telecommunications systems. Each project has a permanent project manager and advisor while being represented by our quality technical support team. We have highly qualified personnel in our different business areas, composed of engineers trained and certified by our suppliers in the sale, installation and servicing of equipment we sell. Our professionals have over 15 years of experience with successful implementation results in national and international level. Visit Site Close EKON EKON EMPRESA DE COMUNICACIONES SRL was founded in 1977. Since it was founded, EKON was in charge of the technical support and maintenance of PABX systems, installed by STANDARD ELECTRIC ARGENTINA, ITT, covering its warranty service, as well as the after-sales service and the maintenance of leased telephone exchanges. In time, our company’s activities broadened and diversified, acquiring a favorable reputation in the local market, thanks to our efficiency and know-how aimed to meet the needs of the local market. At present, EKON services and supplies equipment in Capital Federal and the provinces. It keeps a total of 400 accounts, which include many of the most important companies and banks in Argentina, who have trusted us for our technical, financial and marketing capabilities. Visit Site Close Telnorm Telnorm’s mission is to make more efficient the customer relationship, according with the individual customer needs, using flexible and programmable platforms. Our commitment is to offer a high quality service that guaranties good operation and long technological standing for all the solutions that we sell. We know that the success is result of Commitment, Quality of service and Technology. Founded at 1989 like a systems integrator, actually have more than 200 customers and 2000 installed systems. In 1998 we created TELESERVICE a Call center Outsourcing company. In 2002 it was created itss security division and in 2004 Telnorm bought Explorer Satelital to provide outsourcing services and finally in 2006 to provide services and products to the Latin America market. Telnorm positions IPC as the Market Leader in Mexico. Telnorm fully supports IPC service standards in Mexico (Quality Certify) 90% customer satisfaction. In 2009 Telnorm started operations in Bogota, Colombia.Telnorm is recognized as the leader provider for trading floors solutions Visit Site Close Wittel Wittel operates throughout Brazil. The company's highly trained team - made up of professionals with acknowledged technical competence - is ever ready to meet the needs of clients all along the progress of any project. Our Professional Services Team has full access to new Information Technology developments through extensive information interchange with the U.S.A. All this expertise allows the implementation of simple, functional and efficient solutions in every sector we operate. Based on technologies developed by worldwide-renowned companies, Wittel"s solutions embody quality and functionality. Wittel Professional Services" Team integrates these technologies into the companies" operational environment - including carry-over systems, in order to preserve former investments. Wittel"s Relationship, Productivity and Quality Solutions comprise such areas as: Credit & Bills for Collection; Sales & Marketing; Services; Client Help Desk; and Labor Management. Wittel is a Company committed to offering consistent solutions totally tailored to its clients" needs. Consistent solutions are the product of the mastery of sundry technologies, of qualified support and dedicated client service. In every integrated project, our Professional Services Team gets fully involved into our clients" prerequisites, taking on full responsibility in every phase throughout the entire project. Visit Site Close Europe, Middle East and Africa 3-D Bilisim 3-D Bilisim Teknolojileri Ltd. is presenting value added solutions as part of Merit Group since 1998. 3-D Information provides complete solutions to call centers, banks and stock brokers and insurance companies, both in public and private sector. 3-D Bilisim is serving more than 150 strategic accounts, those are top 500 of Turkey. The organization with 50 staff is able to give support and maintenance to all over Turkey in 24x7 bases. 3-D Bilisim is the distributor of IPC since 1999, giving service and maintenance to 20 dealing rooms, more than 400 seats. 3-D Bilisim Teknolojileri is the value added solution partner of NICE Recording Solutions, Cybertech Recording Solutions, InVision WFM Software and Qmatic Customer Flow Management Systems, as well. Visit Site Close Axcess Axcess has been an IPC distributor since 2007 and is responsible for Denmark. They are specialised in delivering network solutions to Danish enterprises with expert knowledge in four focus areas: Multiservice Network, network Security, Unified Communications and Application Delivery. Axcess’ mission is to secure the customers future as players in the new global net economy and bring the customers in front. The vision is to create increased competition through our customers and our customers clients through modern technology. Axcess highly value customer satisfaction, knowledge about networks, data and telecommunications. The company was elected ‘Best IT-reseller’ by the Danish business newspaper Børsen in 2004, 2005, 2006 and 2007 and wants to keep that title by continuous growth in earnings and through that strengthen the competitive position on the field. Axcess has 120 employees in two offices: One in Søborg near Copenhagen and one in Århus, the second largest city in Denmark. Visit Site Close Dimension Data Dimension Data is IPC's Distributor in South Africa, a relationship that spans 18 years. Dimension Data is one of Africa’s largest ICT companies, founded by three young South Africans in 1983. Today the company has built up to become one of the world’s best technology solution providers. Dimension Data has over 25 years of experience in assisting its clients in the public and private sectors to plan, build and support their IT infrastructures. The company works with its clients to address and solve critical service delivery and business issues using technology; and balances the ongoing imperative of reducing operational costs whilst at the same time improving reliability, flexibility and quality of service. Technology, however, is nothing without good people. Dimension Data has built its global success on the cornerstone of a high performance culture and of being a true corporate citizen of each country of operation, delivering technology that improves people’s lives. Dimension Data plc (LSE:DDT) is a specialist IT services and solutions provider that helps clients plan, build and manage their IT infrastructures. The company applies its global expertise in infrastructure, networking, security, operating environments, storage and contact centre technologies and its unique skills in consulting, integration and managed services blending it with local knowledge in its many subsidiaries to create customised and locally relevant client solutions. Twenty six years on, Dimension Data remains a trusted advisor and partner to over 6000 government and private sector clients across Africa and globally – enabling them to do great things. Visit Site Close ENS ENS main activity is to the design, supply, integration and support of the whole range of voice and data telecommunications solutions as well as networking infrastructure solutions: From the lowest physical layer to the highest application layer. Alcatel-Lucent products represent the cornerstone of ENS solutions and ENS is the Expert Business Partner of Alcatel-Lucent. Visit Site Close Netcore Netcore PSF S.A., one of the leading network integrators in Luxembourg focuses on the conception, the realization and the maintenance of network infrastructures with solutions in Data Switching, Routing, Security and Telephony over IP. Present on the market for more than 10 years, Netcore PSF S.A. has developed partnerships with the main constructors in order to always have state-of-the-art technology and to be able to offer the best services to his customers. Netcore PSF S.A. business model is focused on Project and Partnership oriented solutions to provide customer satisfaction with a high level of quality. Visit Site Close Saudi Ericsson Saudi Ericsson is a limited liability company (100% Saudi Company), founded in July 1, 1980 as a joint venture between E. A. Juffali & Brothers and L.M Ericsson of Sweden. It took over the activities of EPPCO, a pioneer in the supply of telecommunication systems in the kingdom of Saudi Arabia since 1964. Saudi Ericsson is able to service its large customer base through a well established infrastructure of three main branches; Riyadh, Jeddah, and Dammam, supported by 360 professional employees. Saudi Ericsson aims to provide the Saudi and Middle-East markets, with state-of-the art communication solutions, to meet the needs and expectations of the growing market place. In order to meet the market requirements and customer’s needs, Saudi Ericsson is determined to provide high quality products and optimal pre-sales, and after-sales services at competitive prices. Saudi Ericsson has been an IPC Distributor since 2003, in the Saudi Arabia. Visit Site Close Ing Lucarelli Ing Lucarelli & C. S.r.l. was established in 1987 to support telephony systems for medium-large companies. After more than 20 years the company plays a significant role in this type of market focalizing its core competence on the voice solutions for the financial industry. Since 2006 the company became an official IPC distributor and service partner help IPC to better cover and serve the Italian region. Visit Site Close ITNAVIGATOR Founded in 2001, ITNAVIGATOR specializes in the establishment and operation of seamlessly integrated unified communication and contact center management systems. Headquartered in Israel, ITNAVIGATOR operates offices in the U.S., in Russia and in Ukraine and maintains business partnerships throughout North America, Europe and Asia. The company is dedicated to delivering proven and innovative products and services tailored specifically to the unified communication needs of companies ranging from small businesses to large corporate enterprises, as well as to those of corporate contact centers, national and global service providers. ITNAVIGATOR is an official IPC distributor since 2009 and covers Israel supporting the majority of the IPC users in the region. The PSO team of ITNAVGIATOR is high level capabilities and represent a vast experience in communications system, and holds the relevant IPC certificates. Visit Site Close Kapsch BusinessCom AG Kapsch BusinessCom AG – a company of the Kapsch Group – has over 870 employees, sales of more than EUR 180 million in Austria and is one of the leading system integrators for state-of-the-art enterprise solutions in the field of telecommunications and networks as well as an established provider of IT solutions. The total solution portfolio includes the business fields of Business Protection, Collaboration – i.e. the collaboration of teams – Network Excellence, IT Performance, Outtasking and Multimedia Solutions. It also includes the necessary basic infrastructure for all these solutions. The portfolio is rounded off with numerous Kapsch services, such as tailor-made financing and service options as well as consulting and project management for complex projects. Kapsch BusinessCom focuses on vendor independence and partnership with leading global providers of technology, such as Cisco, Microsoft, Aastra, IPC, Nortel (Avaya), HP, and many others, with whom Kapsch implements integrated solutions for more than 15,000 customers. With a local presence and around another 300 employees in the Czech Republic, Slovakia, Hungary, Croatia, Slovenia, Bulgaria, the Ukraine and Poland, Kapsch BusinessCom is also a leading provider in Central and Eastern Europe. Visit Site Close Koning & Hartman Employing more than 550 people, Koning & Hartman focuses on delivering products and services for industrial, telecoms, cable and energy-related infrastructure – total solutions that make the business processes of our clients better, faster and more cost-efficient. Thanks to our expertise, our company enjoys a unique position on the market for industrial and telecoms solutions. We are active in many market segments: telecoms, public transport, water management, energy, the public sector, OEM, the food and beverages industry, pharmaceuticals, public order and safety, and in the financial services sector. Our head office is located in Amsterdam, with our other offices in Delft, Veenendaal (The Netherlands) and Vilvoorde (Belgium). Koning & Hartman has a very long lasting relationship with IPC. As an exclusive distributor for the Netherlands and Belgium, we have been delivering IPC-based solutions to the banking and energy sector, as well as control rooms for the ‘blue light’ sector (police, fire departments, ambulances etc.) for the past 18 years. We offer a full suite of services, ranging from consultancy, delivery and installation, to training and system administration. Visit Site Close NET’54 NET’54 Business Communication Ltd. for the most part is specialized on Avaya products, from the simple PBXs to the complicated and sophisticated systems which meet all the possible claims of the partners’ special demands. NET´54 are an Avaya Business Partners and have at least 150 partners all over the country, where they are responsible for the perfect operation of their contact center and devices. As an Avaya Business Partner they are retailer of Avaya products with many experienced ACE, ACS, and ACA qualified colleagues and being an Avaya Certified Quality Service Provider, they are authorized to use the high level technical support of Avaya engineers. NET´54 customers having maintenance contract can enjoy the calming security of our 24/7 availability. Avaya acknowledged their work with Gold partnership for the first time in Hungary. Visit Site Close Rashed Al Makhawi Enterprises Rashed Al Makhawi Enterprises L.L.C is responsible for our UAE, Qatar, Bahrain and Oman regions, since 2004. The company was formed in 1989, with its corporate headquarters in Dubai, UAE, the commercial capital of the Middle East. Over the years, it has risen to the status of a leading, trusted and well known mission-critical technology solutions provider in the ME region. Its core domain expertise lies in the sectors of banking and financial services, contact centres, telecoms, Oil & gas companies and public safety organizations. With a strong focus on delighting the customer every time, its solutions are backed-up with unmatched after-sales support and service which is a benchmark in the industry. The company has its own in-house dedicated, qualified, factory trained and certified technical team which works on a 24x7 basis and are available on-call. They are has also the preferred and exclusive partner for various category majors. The company attends to your requirements from full fledged Sales and Support offices in Dubai, Abu Dhabi, Bahrain and Qatar. Visit Site Close SingularLogic SingularLogic is the leading Software and Integrated IT Solutions Group in Greece. The Group provides integrated solutions for the private and public sectors, in Greece and abroad through three distinct Divisions with the following activities: - The EnterpriseDIS business division deals with the study, design and implementation of Integrated IT Solutions for large enterprises and institutions of the Private sector, as well as with the distribution of Outsourcing Services to Commercial, Industrial, Retail and Service Provision companies, as well as Financial, Telecommunications and Healthcare Institutions. Today, this particular business division holds a leading position amongst large companies in the field, with the ERP, CRM and Retail solutions it provides. - The Software business division is involved with the development and distribution of business software applications that cover all business needs of the SMEs. Software division is a leader amongst Software Vendors specializing in commercial and accounting applications. - The Integrator business division is involved in the study, design and implementation of Integrated IT Solutions for the Public Sector. The division has implemented a series of significant projects that contribute greatly to the structural and procedural upgrading of Public Services in Greece. In addition, SingularLogic operates in various South East Europe countries through direct subsidiaries in Bulgaria, Rumania and Cyprus, having set the foundations for substantial development in the region. Visit Site Close Statel Statel is responsible for sales and support in Russia, Kazakhstan and Ukraine. They have been a distributor since 1999. Standard Telephone Electrica (STATEL) was founded in 1995 and today is a business partner of leading world producers' market the full range of systems and communications company Alcatel-Lucent, Nexans, Cybertech and IPC Information Systems (USA). Visit Site Close Tele-Com Bergen Tele-Com Bergen has been an IPC distributor since 2000 in Norway. AS is a privately held company founded in 1989 and today has the same ownership structure and the same name as the establishment of well 19 years ago. The business idea is: "Be competence center and the central player both in Hordaland and within the TCN. Be an obvious No. 1 choice in the market, where we stand as a united, the beat going and professional organization.Be an attractive and challenging workplace with a very good environment" Founder Rolf Viste owns 81% of the shares and is still active supporter of the management level. In 1993, the company turned to corporate client market and as sales, installation and service of small and medium sized telephone systems, the SMB market. Until 1999 the company managed to establish himself as Hordaland third largest supplier of telecommunications solutions and has acquired significant market share in the SMB market. At the beginning of the year 1999 the company took a decision to invest in the business market and has succeeded in a short time to retain its position as the Hordaland third largest telecommunications provider with, indeed, including the corporate market. The latter decision meant that it had implemented a number of organizational and knowledge-related boost. It was, therefore, in 2000 hired a new general manager, Rune Ravem with long experience in the industry. Moreover, it carried considerable expertise related effort has led to a number of certifications in various disciplines such as Datacom, Server and High End telecommunications products. Competence development is a continuous process in which Tele-Com Bergen strives to be at the forefront of the supplier side. Visit Site Close Maticmind Maticmind is an Italian leading-edge system integrator able to design, deliver and support new-generation voice/data/video solutions, open to future technological developments. Maticmind is recognized by the market for its technical excellence in network integration, security, converged communications, data centres, wireless and video surveillance techs. The company is committed to customer satisfaction and innovation, making the most of its strategic alliances and highest certifications with many of the world’s leading technology producers. They are Cisco Gold, Avaya Platinum and Microsoft Gold Partners. Maticmind’s target markets include primary telecom operators, financial institutions and public administrations. The company can count on over 200 professionals located in its 7 branches (Milan, Turin, Modena, Florence, Rome, Naples, Palermo). Maticmind has been one of the strategic partner for IPC in Italy since 2007. The company has worked hand-in-hand with IPC on multiple major implementation projects for prestigious Italian accounts. Visit Site Close Tecnocom Tecnocom is an International Spanish Company listed in Madrid stockholder market since 1987.Intending to be a leader, broad locally placed and being one in Top five ICT Spanish market, its wide expertise in these fields makes Tecnocom a favourite player to offer its customers value added solutions and services that covers the whole ICT services range. The Company started up a business project during 2006 to lead the ICT industry in Spain and become a byword in the rest of its markets. Tecnocom´s main advantage consists on being more efficient, flexible and closer to its customers than other huge global companies and owns powerful skills, broad portfolio and than other target-placed companies. Tecnocom´s most important customers come from financial, assurance, Public administration, and Telco and manufacturing industries. We reach more than 5.000 employees all around Spain, Portugal, Mexico, Perú, Colombia and Chile. Our Income has grown close to 432 million € during 2008. Tecnocom & IPC partnership runs a relevant role over IPC “go to market” strategy, being the preferred IPC partner in Spanish market since 1996. Tecnocom Top five place in financial and assurance industries ICT providers ranking makes it possible. 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