Enable ReciteMe Accessibility Tools Search Home Contact Us Giving us Feedback Giving us Feedback Share: We welcomes and encourages Feedback, Comments and Concerns from our patients on the services that we deliver. There are a number of ways in which you can let us have your feedback. We also welcome any positive comments you may have about the services that you have received. Staff and Volunteer Awards If you feel that the people who cared for you provided an exceptional service, you can nominate them for our next Staff and Volunteer Awards. Email You can contact us by completing this form. Letter You can write to us (on any aspect of Feedback) to: Corporate Affairs and Engagement Department, Scottish Ambulance Service National Headquarters, Gyle Square, 1 South Gyle Crescent, Edinburgh, EH12 9EB Complaints procedure The Service aims to provide the best possible services but accept that sometimes things do go wrong. If there is an aspect of your care or some service with which you have not been satisfied, please let us know as soon as possible. We conform with the NHS Complaints Procedure and you can find details here about the complaints procedure. Patient Survey To help us improve the care we provide to you, it is important that we hear your views about what you like, what you would like changed and how you think we can improve our service. Give us your feedback. Care Opinion Care Opinion is an independent, not-for-profit organisation, which runs the Care Opinion website, where patients can tell their story about their experience of the NHS. This is a site where you can share your experiences of the ambulance service. Find out more about Care Opinion Patient Advice & Support Service An independent service with free, confidential information, advice and support for anyone wanting to give feedback, make comments, raise concerns or make a complaint about treatment and care provided by the NHS in Scotland. Find out more about Patient Advice & Support Service In This Section Our Board Publications Business Cases Modern Slavery Statement Frequently Asked Questions Equality and Diversity Armed Forces Covenant Contact Us @SAS Staff Intranet Whistleblowing Make a Donation Privacy Policy Data Protection Notice © 2021 Scottish Ambulance Service Back to top

Enable ReciteMe Accessibility Tools Search Home Join Our Team Our Values Our Values Share: Care and Compassion Dignity and Respect Openness, Honesty and Responsibility Quality and Teamwork In This Section Our Board Publications Business Cases Modern Slavery Statement Frequently Asked Questions Equality and Diversity Armed Forces Covenant Contact Us @SAS Staff Intranet Whistleblowing Make a Donation Privacy Policy Data Protection Notice © 2021 Scottish Ambulance Service Back to top