AboutSolutions CultureCareers Industries ResourcesBlogContact Our Product is Service, Our Strength is People SEE HOW WE SUPPORT THE WORLD'S MOST INNOVATIVE BRANDS Using our integrated service delivery model and global footprint, our 45,000 employees around the world solve our clients' most difficult challenges. Gary Praznik | President & CEO GARY PRAZNIK PRESIDENT & CEO DAVID KAMINSKY CHIEF FINANCIAL OFFICER MASON ARGIROPOULOS CHIEF HR OFFICER DEEPAK BATHEJA CHIEF DIGITAL OFFICER AND GROUP CIO KIP FERRIS CHIEF CLIENT OFFICER DAVID PESTER, ESQ. CHIEF LEGAL OFFICER iQor Expands in Iloilo, Philippines AUGUST 27, 2018 + iQor Unveils New Smart Home Simulation Room at its Integrated Service Hub in Memphis, Tenn. AUGUST 16, 2018 + iQor Names Gary Praznik as President & CEO AUGUST 1, 2018 + Careers OVERVIEW Industries MEDIA & WIRELESS DIGITAL INFRASTRUCTURE CONSUMER ELECTRONICS TELECOMMUNICATIONS TRANSPORTATION & LOGISTICS UTILITIES RETAIL / E-TAIL FINANCIAL SERVICES & INSURANCE HEALTHCARE General CONTACT BLOG RESOURCES EXPERIENCE MATTERS SUSTAINABILITY POLICY PRIVACY POLICY EWASTE POLICY TERMS OF USE Subscribe © IQOR 2015 COPYRIGHT. ALL RIGHTS RESERVED.

AboutSolutions CultureCareers Industries ResourcesBlogContact Utilities BPO SERVICE PROVIDER. In a changing market, the complex utilities industry is faced with increasing regulatory oversight, uncertain market conditions, and new competition from alternative energy suppliers. TRANSPORTATION & LOGISTICS RETAIL & E-TAIL CONTACT CENTERS FOR THE UTILITY INDUSTRY More and more, utility companies are tasked to find cost-effective ways to communicate with their customers, generate greater revenue, and drive higher customer satisfaction. We are proud to be at the center of providing comprehensive and customized utility call center solutions to many of the world’s largest utility companies. Our solutions: SOLUTIONS SPECIFICALLY PURPOSED FOR YOU. Early stage outbound credit calls Outbound customer service calls (power outage call centers service, new service notification call centers support) Inbound customer care Emergency service Back-office support 1st and 3rd party utility collections Employee utility call center contact support Move in/move out ‘Go Green’ consultation Appointment setting Meter read Disaster recovery rollover services Multilingual call support Industry Benefits ENERGY INDUSTRY SERVICES KEY FACTS. Strategic partnerships for more than 15 years Multiple product solution contracts with several top utilities Cost savings of 40 – 50% to client HIRE US iQor Launches Gamification Platform, GameTraQ, to Enhance Customer Service Training SEPTEMBER 27, 2018 + iQor's Head of Innovation to Speak at Dreamforce 2018 SEPTEMBER 24, 2018 + iQor Expands in Iloilo, Philippines AUGUST 27, 2018 + Careers OVERVIEW Industries MEDIA & WIRELESS DIGITAL INFRASTRUCTURE CONSUMER ELECTRONICS TELECOMMUNICATIONS TRANSPORTATION & LOGISTICS UTILITIES RETAIL / E-TAIL FINANCIAL SERVICES & INSURANCE HEALTHCARE General CONTACT BLOG RESOURCES EXPERIENCE MATTERS SUSTAINABILITY POLICY PRIVACY POLICY EWASTE POLICY TERMS OF USE Subscribe © IQOR 2015 COPYRIGHT. ALL RIGHTS RESERVED.