DESIGN INTEGRATION SUPPORT EVENTS Reduce system downtime with proactive support and predictable prices. OUR APPROACH In business today, AV is utilized in just about every aspect of office communication. So, the more stable a company’s AV systems are, the more productive their workforce is. At Stage Front, we address problems like systems downtime and fluctuating AV support costs by providing proactive/comprehensive support for your systems, with predictable prices. OUR SUPPORT Stage Front Managed Services agreements feature an array of services that protect you from loss of productivity and ensure more consistent functionality and usage of your systems. From preventative efforts to complete coverage to full-time on-site resources, or any custom-tailored variation, we’ve got you covered. When system downtime costs money, clients need to be able to predict and prevent issues before they arise. We reduce system downtime by providing proactive support for your systems with predictable prices. Just like your car, the more regularly you maintain your AV system, the more stable it performs and the longer it lasts. Stage Front Managed Services Offerings Support Agreement Feature Standard Warranty Remote Monitoring Preventative Maintenance Complete Maintenance On-Site Support 24x7 Service and Support Remote Access Support Manufacturer Liaison Services Guaranteed Response Time Preferred Service Status Scheduled Preventative Maintenance Safety Systems Audits User Training Priority Access to Loaner Equipment Discounted Materials Discounted Service Rate Unlimited Service Calls Unlimited Telephone Support Free Control System Upgrades Free Labor on Hardware Upgrades Fixed Annual Pricing Unlimited Parts and Labor Full-Time On-Site Support Technicians Remote Monitoring / Troubleshooting Metrics Reporting Audio-visual services to better communicate, educate, and entertain. © 2021 Stage Front. All Rights Reserved.