UGP Open main menu COVID-19 INFORMATION FOR CUSTOMERS Covid-19 – We’re here for you! We understand that for many businesses, this is a challenging time. If you’ve been experiencing difficulties due to coronavirus disruption, we’re here to help you. Meter readings It is important for you to send us regular meter readings to ensure that your bills are accurate and reflect your current usage. You can notify us of your meter reading by using our online live chat facility or by emailing cs@ugp.co.uk. You can also submit your meter readings online at https://www.ugp.co.uk/submit-meter-readings/. If you’re struggling to pay your bills, our credit control team are here to help and discuss your options with you. Please call 0113 887 8878. For all other customer enquiries, please chat to our customer services team via our live chat facility on the homepage of our website or email cs@ugp.co.uk. UGP offices We’ve opened our Leeds Headquarters to a small number of UGP employees. A full risk assessment was undertaken and a number of stringent safety procedures were put in place in order to facilitate this, to best ensure the safety of our employees. To read the full risk assessment please click here: Risk Assessment Footer Simply contact our team for advice GET A QUOTE YOUR ENERGY Small & Medium Business Large & Multi-site Microbusiness Are you a broker? ABOUT US Our Renewable Energy About Us Why Choose UGP? Case Studies Blog Careers SUPPORT Submit Meter Readings FAQs Emergencies Contact Us POLICIES Accessibility Complaints Procedure Covid-19 Policies Privacy Policy Terms & Conditions Terms of Use Candidate Application Privacy Policy Right to Work Policy Twitter Facebook LinkedIn Youtube © 2021 United Gas & Power Limited. Company No. 08358816. VAT No. 158 9310 85. Digital Agency Wish We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Cookie Settings Accept All