Need Emergency Service? 806.749.1000 SERVICES SPECIALS ABOUT US PAY ONLINE CONTACT US Home Site Terms of Use Please Read Carefully Before Using This Website: Comfort Masters, Inc. maintains this site for information, professional and business communication purposes. This Webpage contains the Terms of Use governing your access to and use of the Website (the "Website" or "Site"). Additional terms and conditions may appear on specific pages or in other regions of the Site, for particular services or transactions; those additional terms and conditions, together with the Terms of Use described herein, govern your use of the Site and all related services or transactions. All applicable terms and conditions anywhere within our Site collectively comprise the Terms of Use. If you do not accept these Terms of Use or you do not meet or comply with their provisions, you may not use the Website. A. TERMS APPLICABLE TO ALL USERS 1. Overview YOUR USE OF THIS WEBSITE IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTING AND AGREEING TO THESE TERMS OF USE. For users who are not registered with this Website (if any such registration services are in place), your use of the Website will be deemed to be acceptance of the Terms of Use, Section A. For users who are registered with the Website, your use of the Website shall be subject to (i) certain designated terms (see Section B below) in addition to those terms applicable to all users and (ii) shall be further conditioned on your clicking the "I AGREE TO THE TERMS OF USE" button as and when presented on any page within the Site. IF THESE TERMS OF USE ARE NOT COMPLETELY ACCEPTABLE TO YOU, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS WEBSITE. 2. Changes To Terms Comfort Masters, Inc. may, at any time, for any reason and without notice, make changes to (i) this Website, including its look, feel, format, and content, as well as (ii) the products and/or services as described in this Website. Any modifications will take effect when posted to the Website. Therefore, each time you access the Website, you need to review the Terms of Use upon which access and use of this Website is conditioned. By your continuing use of the Website after changes are posted, you will be deemed to have accepted such changes. 3. Jurisdiction The Website is primarily directed to those individuals and entities located in the State of Texas, and/or neighboring communities. It is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the publication or availability of the Website and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorized to access or use any of the information on this Website. Comfort Masters, Inc. makes no representation that the information, opinions, advice or other content on the Website (collectively, "Content") is appropriate or that its products and services are available outside of the Lubbock generalized area. Those who choose to access this Website from other locations do so at their own risk and are responsible for compliance with applicable local laws. 4. Scope of Use and User E-Mail You are only authorized to view, use, copy for your records and download small portions of the Content (including without limitation text, graphics, software, audio and video files and photos) of this Website for your informational, non-commercial use, provided that you leave all the copyright notices, including copyright management information, or other proprietary notices intact. You may not store, modify, reproduce, transmit, reverse engineer or distribute a significant portion of the Content on this Website, or the design or layout of the Website or individual sections of it, in any form or media. The unauthorized systematic retrieval of data from the Website is also prohibited. E-mail submissions over the Internet may not be secure and are subject to the risk of interception by third parties. Please consider this fact before e-mailing any information. Also, please consult our Privacy Policy. You agree not to submit or transmit any e-mails or materials through the Website that: (i) are defamatory, threatening, obscene or harassing, (ii) contain a virus, worm, Trojan horse or any other harmful component, (iii) incorporate copyrighted or other proprietary material of any third party without that party's permission or (iv) otherwise violate any applicable laws. Comfort Masters, Inc. shall not be subject to any obligations of confidentiality regarding any information or materials that you submit online except as specified in these Terms of Use, or as set forth in any additional terms and conditions relating to specific products or services, in separate subsystems (such as customer account portals or similar services) or as otherwise specifically agreed or required by law. The commercial use, reproduction, transmission or distribution of any information, software or other material available through the Website without the prior written consent of Comfort Masters, Inc. is strictly prohibited. 5. Copyrights and Trademarks The materials at this Site, as well as the organization and layout of this site, are copyrighted and are protected by United States and international copyright laws and treaty provisions. You may access, download and print materials on this Website solely for your personal and non-commercial use; however, any print out of this Site, or portions of the Site, must include the Comfort Masters, Inc. copyright notice. No right, title or interest in any of the materials contained on this Site is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license any part of this Site; create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this Site without the prior written permission of Comfort Masters, Inc Except as expressly provided under the "Scope of Use" Section above, you may not use, reproduce, modify, transmit, distribute, or publicly display or operate this Website without the prior written permission of Comfort Masters, Inc. You may not use a part of this Website on any other Website, without the prior written consent of Comfort Masters, Inc. Comfort Masters, Inc. respects the intellectual property rights of others and expects our users to do the same. The policy of Comfort Masters, Inc. is to terminate the accounts of repeat copyright offenders and other users who infringe upon the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at service@comfortmasters.net. 6. Links For your convenience, we may provide links to various other Websites that may be of interest to you and for your convenience only. However, Comfort Masters, Inc. does not control or endorse such Websites and is not responsible for their content nor is it responsible for the accuracy or reliability of any information, data, opinions, advice, or statements contained within such Websites. Please read the terms and conditions or terms of use policies of any other company or website you may link to from our website. These Terms of Use apply only to the Comfort Masters, Inc. website and the products and services of Comfort Masters, Inc. If you decide to access any of the third party sites linked to this Website, you do so at your own risk. Comfort Masters, Inc. reserves the right to terminate any link or linking program at any time. Comfort Masters, Inc. disclaims all warranties, express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites. You may not link to this Website without the written permission of Comfort Masters, Inc. If you are interested in linking to this Website, please contact service@comfortmasters.net. 7. No Unlawful Or Prohibited Use As a condition of your use of the Website, you warrant to Comfort Masters, Inc. that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. 8. Spamming Gathering email addresses from Comfort Masters, Inc. through harvesting or automated means is prohibited. Posting or transmitting unauthorized or unsolicited advertising, promotional materials, or any other forms of solicitation to other Users is prohibited. Inquiries regarding a commercial relationship with Comfort Masters, Inc. should be directed to: service@comfortmasters.net. 9. No Warranties THE WEBSITE, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, CERTAINTY OF AVAILABLE STOCK, AVAILABILITY OR UNAVAILABILITY OF ANY PRODUCT (IN-STOCK OR OTHERWISE), FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH COMFORT MASTERS, INC. EXPRESSLY DISCLAIMS. COMFORT MASTERS, INC. DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND COMFORT MASTERS, INC. WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE WEBSITE OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE WEBSITE. IMAGES OF STAFF, SERVICES, FACILITIES, PROVIDERS, PRODUCTS, PEOPLE, REPAIRS/INSTALLS, EQUIPMENT, DESIGN LAYOUTS, OR ANY SCENARIO, LOCATION OR INDIVIDUAL SO PORTRAYED, ON THE SITE ARE PURELY REPRESENTATIVE, AND MAY OR MAY NOT INDICATE ACTUAL SETTINGS, DESIGNS, PROVIDERS, INDIVIDUALS, REPAIRS/INSTALLS, EQUIPMENT, SCENARIOS, OR SERVICES OR PRODUCTS AVAILABLE, WHETHER IN THE PAST, PRESENT OR IN THE FUTURE, OR THAT ARE/WERE OR ARE NOT/WERE NOT THE ORIGINAL CREATION OF COMFORT MASTERS, INC. COMFORT MASTERS, INC. MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE WEBSITE AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY COMFORT MASTERS, INC. SOME REGIONS OR PROVINCES MAY NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. 10. Governing Law, Location and Miscellaneous These Terms of Use shall be governed in all respects by the laws of the State of Texas, without reference to its choice of law rules. If an applicable law is in conflict with any part of the Terms of Use, the Terms of Use will be deemed modified to conform to the law. The other provisions will not be affected by any such modification. 11 Separate Agreements You may have other agreements with Comfort Masters, Inc. Those agreements are separate and in addition to these Terms of Use. These Terms of Use do not modify, revise or amend the terms of any other agreements you may have with Comfort Masters, Inc. 12. Copyright Policy and Copyright Agent Comfort Masters, Inc. respects the intellectual property rights of others. If you believe something on this Site has infringed your intellectual property rights, please notify us and provide the following information: (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. (ii) Identification of the copyrighted work claimed to have been infringed. (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled. (iv) Address, telephone number, and an electronic mail address where we may contact you. (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. The Site's Copyright Agent can be reached at: Comfort Masters, Inc. 1101 E. 58th Street Lubbock, Texas 79404 service@comfortmasters.net 13. U.S. Resident You represent that you are a resident of the United States or duly authorized resident, unless specific circumstances, in other business arrangements with Comfort Masters, Inc., clearly indicate that you are a resident of another country or jurisdiction, and that, in contacting, communicating with, or attempting to do business or any other transaction with Comfort Masters, Inc., that such interaction by you or your representatives is not contrary to all applicable laws, regulations and/or treaties governing you, those you represent, or any other associated party. 14. No Professional Advice The information available on the Website is intended to be a general information resource regarding the matters covered, and is not tailored to your specific circumstance. You should not construe this as legal, design, architectural or other professional advice. This Website is not intended for use by minors except for purely informational purposes about publications and information in general; any such use is to be under appropriate adult or parental supervision. YOU SHOULD EVALUATE ALL INFORMATION, OPINIONS AND ADVICE AVAILABLE ON THIS WEBSITE IN CONSULTATION WITH YOUR OWN SPECIALISTS, HOME OR COMMERCIAL DESIGNER, FACILITIES MANAGER, CONTRACTOR, OR YOUR LEGAL, TAX, FINANCIAL OR OTHER ADVISOR, AS APPROPRIATE. 15. Indemnity You agree to defend, indemnify, and hold Comfort Masters, Inc., its officers, managers, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms of Use. B. ADDITIONAL TERMS APPLICABLE ONLY TO REGISTERED USERS OR USERS WHO SUBMIT REQUESTS THROUGH ANY ELECTRONIC FORM ON THE SITE 16. Accounts And Security Comfort Masters, Inc. does not warrant that the functions contained in the service provided by the Website will be uninterrupted or error-free, that defects will be corrected or that this service or the server that makes it available will be free of viruses or other harmful components. Users who submit their e-mail addresses for inclusion on a mailing list or lists or for any other communication agree to furnish their own address, or if it is not their own, that they legally represent the address, or those connected to it, and that such use is authorized. Comfort Masters, Inc. is not responsible for the inappropriate submission by others of e-mail addresses through its on-line automated response or product ordering forms; Comfort Masters, Inc. will, in good faith, attempt to remove e-mail addresses, when so requested by their legitimate owners, from contact lists. All use of any electronic response or request form is at the election of the User, and the User agrees to hold Comfort Masters, Inc. harmless for any action, non-action, result, non-result or other activity related to the submission. Such forms are intended to be mechanisms of communication convenience and are not meant to be binding in anyway whatsoever, and should not be construed as such. Comfort Masters, Inc. is not responsible if, for whatever reason, such submissions do not properly arrive at their intended destination. Users are responsible for whatever information they include in any such submission. Comfort Masters, Inc. reserves the right to reject, deny, delete or block any submission which it deems, for whatever reason, to be objectionable, harassing, inappropriate, or illegal, with or without any communication or notice back to the original User, or any other party or Users acting in conjunction with or on their behalf. As part of any registration processes (if any are offered), each user will select a password ("Password") and Login Name ("Login Name"). You shall provide Comfort Masters, Inc. with accurate, complete, and updated Account information. Failure to do so shall constitute a breach of this Terms of Use, which may result in immediate termination of your Account. You may not: —select or use a Login Name of another person with the intent to impersonate that person; —use a name subject to the rights of any other person without authorization; —use a Login Name that Website, in its sole discretion, deems inappropriate or offensive. You shall notify Comfort Masters, Inc. of any known or suspected unauthorized use(s) of your Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password. You shall be responsible for maintaining the confidentiality of your password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your Account, at Comfort Masters, Inc. sole discretion, and you may be reported to appropriate law-enforcement agencies. 17. Contact Information If you have any questions or concerns regarding these Terms of Use, please contact: service@comfortmasters.net. Contact Us Address: 1318 E. 58th Street, Lubbock, Texas 79404 Phone: 806.749.1000 Fax: 806.749.1002 Email: service@comfortmasters.net Follow Us State Licenses Comfort Masters holds the following State of Texas HVAC & plumbing licenses: TACLA003497C M-18772 TACLA18280C Careers See our current employment opportunities. © Copyright 2021 Comfort Masters, Inc. Privacy Policy Site Terms of Use Site Consulting by The Martin-Vader Company