ClearCARE® Support Blog SERVICES INDUSTRY TECHNOLOGY RESOURCES CAREERS COMPANY CONTACT IT INFRASTRUCTURE SERVICES Home / Services / IT Infrastructure Services IT INFRASTRUCTURE SERVICES Emtec addresses client’s key business assets from the multiple perspectives required to allow an organization to become an effective digital enterprise with the help of our end-to-end infrastructure services. Enabling the people that run the organization through comprehensive end user support backed by our ITIL based IT services management, Mobile capabilities and comprehensive lifecycle management services Locating, organizing and presenting key enterprise information – data, methods and processes - through effective enterprise knowledge management Defining, deploying and managing the business systems that enable key business processes through our ERP, CRM and application development capabilities CYBER SECURITY SERVICES Gain a higher confidence in the security of your network and enterprise operations via Emtec's managed Cyber-Security-as-a-Service Solution Suite (SECaaS). From enablement, transformation through to sustainment, we have you covered. Enterprise Asset Discovery for a holistic view of what you need to protect Vulnerability Management to ensure your perimeter is secure AI enabled Threat Detection to uncover any threats who have infiltrated Fully managed security services via Emtec Cyber Security experts LEARN MORE INFRASTRUCTURE SERVICES Gain the alignment of function and technology needed to enable digital transformation through Emtec’s top-tier infrastructure management, design and support services. Services to help you compete and lead through the transformation of how you adopt new business technologies Optimizing the delivery of your business services (internal or managed, on premise or cloud infrastructure services) END USER COMPUTING As computing solutions become more abundant and commoditized, the importance of selection, alignment and integration of these technologies within your environment increases. Emtec can provide: Lifecycle Management Services to optimize desktops, mobile devices, virtual machines, and end-user applications from cradle to grave. Large-scale technology deployments (i.e. Operating Systems and Applications upgrades) done efficiently and painlessly. A dedicated, 24/7 service desk with access to a vast knowledgebase and the expertise to deliver tailored L1, L2, and L3 support. BYOD- Endpoint management to keep track of the mobile and other devices connected to your networks. LEARN MORE ENTERPRISE COMPUTING Emtec’s experience in IT infrastructure services, networking, data centers and service delivery models help clients support the critical business systems for growth and operational excellence. Server and Storage Architecture Networking Security Optimization and Virtualization Platform Management SERVICE MANAGEMENT Emtec provides Service Management consulting, implementation, and support expertise to manage the people and tools that enable your critical business processes. ITIL Best Practices and Alignment IT Service Management (ITSM) Design, Implementation and Upgrades IT Service Management Support LEARN MORE KNOWLEDGE MANAGEMENT Knowledge Management fuels the transition of organic enterprise knowledge into digital assets. Emtec helps you capture “tribal” knowledge into digital assets through gamification of the knowledge process. Organization of digital assets by associating business, technical or compliance relationships Distribution of enterprise knowledge as digital assets through self-service support for all users by technical or process challenges. LEARN MORE CLEARCARE INFRASTRUCTURE MANAGED SERVICES Emtec can help manage the performance and functionality of your infrastructure and supporting applications. We can also provide managed L1 support for your end users for IT or business issues. Service Desk Platform Managed Services Deskside and/or Remote End User Support Platform Optimization LEARN MORE WHY EMTEC FOR IT INFRASTRUCTURE SERVICES? APPLICATION AND INFRASTRUCTURE EXPERTISE Our team leverages our application team’s knowledge to optimize your application dependent infrastructure. CLOSELY KNIT PARTNERSHIPS Close relationships with top platform partners (20+ years) that provide visibility into product roadmaps that allow us to anticipate and mitigate the impact to your environments. STRONG VERTICAL EXPERTISE Emtec’s vertical knowledge enables us to recommend and deploy pre-optimized infrastructure, reducing the time to value for your organization. SAMPLE TECHNOLOGIES WE SUPPORT Digital Defense - Frontline VM and Frontline Pen Test Cybraics nLighten ManageEngine AD managed services, End Point management Microsoft Service Center MS – SCCM; MS SCOM; MS End User Cloud RightAnswers Knowledge Management Absolute End Point Management BMC Remedy HP, IBM, Lenovo and more… RESOURCES Banking Institution Increases Helpdesk First Call Resolution by 60% Managed IT Infrastructure Services Provides State-of-the-art IT Operations for Pet Care Innovator Comprehensive IT Architecture for Convention Planning Firm Delivered in 10 Days Brochure: Infrastructure Services for Digital Enablement, Optimization, and Transformation Get an IT environment Assessment with its current impact on your business. LET'S TALK! 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