English RUB My Account Wishlist My Cart Checkout Log In Your Cart (0) COLLECTION OUR HERITAGE OUR PROCESS WHY CHERIE CONTACT TRADE SHOWS SHOPPING CART IS EMPTY You have no items in your shopping cart. Click here to continue shopping. CONTACTS AFG s.r.l. via Macerata s.n.c 62015 Monte San Giusto (MC) Italy P.I. 01884410430 Chiama ora: +39.0733.837050 Servizio clienti: info@afgitaly.com OUR SERVICE Payment security Delivery times and shipping costs Terms and conditions of use Returns and compensation SOCIAL NETWORKS NEWSLETTER SUBSCRIBE © 2014 CHERIE. All Rights Reserved.

English RUB My Account Wishlist My Cart Checkout Log In Your Cart (0) COLLECTION OUR HERITAGE OUR PROCESS WHY CHERIE CONTACT TRADE SHOWS Home / Returns and compensation RETURNS AND EXCHANGES A AFG s.r.l.’s customer must buy his products without uncertainties. That’s why if the product that we have sent you is not what you wanted and you are not satisfied with it, if the size is not the correct one, if the item that you received is not what you expected you just have to request a return. The conditions (D.L. 206/2005 of Italian Law) in which this can happens are: - The return or exchange must be done within 15 days from order date. - The item must be intact and not used. - The products returned in their original packaging. If these requests are fulfilled we can refund the charge. To proceed to your return you must create a return request to send an e-mail to info@afgitaly.com. We will then contact you as soon as possible giving you all the instructions on what to do. We will refund you the money you paid. The sending-back shipping expenses from you to our warehouse are at our charge. Please send to info@afgitaly.com the tracking number as soon as you shipped your package. IMPORTANT We can't accept returns of products that do not respect the above mentioned procedure. Our policy about returns allows max 1 return request per order (in that request you can ask for more than 1 product of that order). CONTACTS AFG s.r.l. via Macerata s.n.c 62015 Monte San Giusto (MC) Italy P.I. 01884410430 Chiama ora: +39.0733.837050 Servizio clienti: info@afgitaly.com OUR SERVICE Payment security Delivery times and shipping costs Terms and conditions of use Returns and compensation SOCIAL NETWORKS NEWSLETTER SUBSCRIBE © 2014 CHERIE. All Rights Reserved.

Russian RUB My account My wishlist my basket Checkout To come in Your Cart (0) COLLECTION HERITAGE PROCESS WHY CHERIE CONTACTS home CHERIE POINTS OF SALES OUR HERITAGE OUR PROCESS WHY CHERIE CONTACTS AFG srl via Macerata snc 62015 Monte San Giusto (MC) Italy P.I. 01884410430 Call us: +39.0733.837050 Customer support: info@afgitaly.com OUR SERVICE Safe payment system Delivery time and cost Website Terms of Use Refunds and refunds SOCIAL NETWORKS NEWSLETTER SUBSCRIBE TO © 2014 CHERIE. All Rights Reserved.