CONTACT US CUSTOMER SUPPORT PRIVACY POLICY LAST UPDATED: August 2018 Welcome to our website. Proterra works to meet communities’ needs for safer, more reliable and cleaner transit by making the world’s best-performing zero-emissions buses. This Privacy Policy describes how Proterra Inc. (“Proterra,” “we,” or “us”) collects, uses, and shares personal information collected through or in connection with our website, www.proterra.com (the “Site”). By using our Site, you are agreeing to the terms of this Policy. INFORMATION WE COLLECT INFORMATION YOU PROVIDE TO US We collect information you provide directly to us, such as when you fill out a form, send us an email, or request information. The types of information we collect may include your name, email address, and phone number. INFORMATION WE COLLECT AUTOMATICALLY When you visit the Site, some information is automatically collected, such as your computer’s IP address, browser type, system type, the content and pages that you access on the Site or Service, “referring URL” (i.e., the page from which you navigated to the Site), the pages from which you navigate to and from the Site, and the time you spend on the Site. We collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “Web beacons”). HOW WE USE THE INFORMATION WE COLLECT We are not in the business of selling personal information about our users to third parties. We may disclose information about our users, including personal information, to trusted third-party service providers (such as data storage and processing providers) that assist us in our work. We limit the personal information provided to these service providers to what is reasonably necessary for them to perform their work for us. We may use information that you provide to us or that we collect automatically for various purposes, including: To administer, operate, and improve our Site; To respond to an email, inquiry, or request sent by you; To send you newsletters and other communications in order to provide you with information you request or that we think may be of interest to you. You may opt out of such communications at any time by following the instructions in each newsletter or other communication; To prevent fraud and to ensure the safety and security of the Site; To comply with applicable legal obligations, such as responding to a subpoena or a court order, or to protect our rights. In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred to third parties as one of our business assets. COOKIES Cookies are small amounts of data that may be placed on your device when you visit a website. Like many companies, we use cookies on our Site to track information about your use of our Site, such as which pages you visited, the date when you last looked at a specific webpage, or to recognize you as you click through pages on our site. Most web browsers can be set to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser is different, but you should be able to find out how to change your cookie preferences by selecting the browser’s “help” menu. Note that if you disable or delete cookies, some features of our Site may no longer display properly. You can learn more about cookies by visiting www.allaboutcookies.org. GOOGLE ANALYTICS Google Analytics collects information such as how often users visit our Site, what pages they visit when they do so, and what other sites they used prior to coming to our Site. We use this infor­mation to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable infor­mation. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use. To opt-out of being tracked by Google Analytics, visit the Google Analytics opt-out page. CALIFORNIA “DO NOT TRACK” DISCLOSURE “Do Not Track” is a setting available in most web browsers setting that asks a web application to disable its tracking of an individual user. There is currently no consensus yet on how companies should respond to Do Not Track signals. At this time, Proterra does not respond to Do Not Track signals. You can learn more Do Not Track by visiting https://allaboutdnt.com. LINKS For your convenience, our Site may contain links to other websites that we do not own or operate. Please be aware that this policy does not apply to any such third-party website. will not apply to your activities or any information you disclose while using third-party products or services or otherwise interacting with third parties. INTERNATIONAL VISITORS Our Site is hosted in the United States and is generally intended for United States visitors. If you visit from other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this Policy. SECURITY We use reasonable security measures that are designed to protect information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please note, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk. UPDATES TO THIS POLICY We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the policy. By continuing to use the Site after such updates, you are agreeing to the terms of the then-current Policy. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information. CHOICE If you receive marketing or promotional communications from us, you may unsubscribe at any time by following the instructions contained within the message that we send. You may also opt-out from receiving marketing or promotional communications from us by sending us an email or by writing to us at the address below. Please be aware that even if you opt-out of marketing and promotional communications, you may still receive messages regarding any accounts you maintain with us, or in response to emails or requests you send to us. If you have any questions, comments, or concerns about this Privacy Policy, please contact us using the following contact information: Proterra Inc. 1815 Rollins Road Burlingame, CA 94010 info@www.proterra.com Contact Linkedin Facebook Twitter Careers PROTERRA POWERED Battery Technology Drivetrains & HV Systems EV Integration Proterra Powered Vehicles Thomas School Bus Van Hool Coach Bus FCCC Delivery Truck Optimal Shuttle Bus Bustech Transit Bus Komatsu Excavator Volta Delivery Truck Lightning Commercial Van ROUSH Commercial Truck Taylor Electric Material Handling Equipment PROTERRA TRANSIT ZX5 Electric Bus Safety Range Fuel Economy Financing Training & Maintenance PROTERRA ENERGY Fleet Planning Charging Infrastructure Energy Management Financing Charging Infrastructure APPLICATIONS Public Transit Commercial Transit Schools Airports Universities Last-Mile Delivery Construction Industrial Equipment COMPANY Investors Innovation Our Customers Leadership Diversity, Equity & Inclusion Locations Buy America Quality Newsroom Careers Contact © 2021 Proterra. 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