COVID-19 About News Investors Careers Search In Repayment New to Navient Military Benefits Money & Finances For School Aid Offices Official Servicer of Federal Student Aid. What this means to you ABOUT PAYMENTS Your payment may be allocated and applied differently depending on whether you have a federal or private loan, the status of your loan, and if you have multiple loans that are combined into one billing or loan group. PAYMENT ALLOCATION Allocation is how a payment is distributed across multiple loans. When you make a payment online, you can specify which loans you would like your payment allocated toward, including any Overpayment you might make. You can also instruct us to allocate payments differently for mailed payments. Clearly write your instructions on a separate piece of paper included with your check. We cannot process instructions written on the check or remittance slip. PAYMENT APPLICATION Once we allocate a payment or a portion of a payment to a specific loan or loans, that amount is applied based on the terms of each loan's promissory note. Typically, it is applied first to Unpaid Fees, then to Unpaid Interest, and then to Unpaid Principal. IMPORTANT REMINDER If the payment doesn't satisfy the total payment due, including past due amounts, a late fee may be assessed (except on loans owned by the U.S. Department of Education), and the amount of interest paid over the life of a loan will increase. Past due amounts may be reported to the consumer reporting agencies. PAYMENT POSTING Your payment will be credited effective as of the scheduled electronic payment date or the date the mailed payment was received. Online payments made by 11:59 PM ET will be credited effective as of the current date – including weekends and banking holidays. If you're enrolled in Auto Pay, your payment will be effective on your due date. Please allow time for mailing and keep in mind that mailed payments are only processed on business days. Please allow at least 2 business days for processing, from the scheduled date for electronic payments or the date delivered for mailed payments. Log in and go to your Account History to view your complete payment history. Want to make a payment? You can pay online, by phone, or by mail. Contact Us to learn more. LOANS OWNED BY THE U.S. DEPARTMENT OF EDUCATION Payments for Direct and FFELP Loans owned by the U.S. Department of Education Learn how payments are allocated and applied to loans owned by the U.S. Department of Education. Single Loan – Account is Current Single Loan – Account is Past Due Multiple Loans – Account is Current Multiple Loans – Account is Past Due *Providing Special Payment Instructions FEDERAL AND PRIVATE LOANS OWNED BY NAVIENT OR OTHER NON-GOVERNMENT LENDERS Payments for FFELP, HEAL, and Private Loans owned by Navient or other non-government lenders Learn how payments are allocated and applied. Single Loan – Account is Current Single Loan – Account is Past Due Multiple Loans – Account is Current Multiple Loans – Account is Past Due *Providing Special Payment Instructions PAYMENT GLOSSARY View All Glossary Terms COVID-19 SITEMAP NEWS INVESTORS CAREERS ABOUT Values & People Products & Services Social Responsibility Trust & Security IN REPAYMENT Federal Student Loans Private Student Loans Taxes & Interest Credit Reporting Managing Your Account About Payments Forms NEW TO NAVIENT MILITARY BENEFITS MONEY & FINANCES FOR SCHOOL AID OFFICES StudentAid.gov © 2021 Navient Solutions, LLC (NMLS #212430). All rights reserved. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Terms of Use Protecting Your Privacy California Privacy Rights Social Media Policies Accessibility About Our Ads CONTACT US