ITALIANO / ENGLISH It is a company Who we are Solutions Solutions for Banks SIM Insurance Utility Companies BACK OFFICE CONTACT CENTER DOCUMENT MANAGEMENT E-MONEY Business Process Outsourcing for your organization C-Global is able to support your structure in the formulation of operational cost containment projects, adopting a structured and consultative approach. Through a model that confronts the market and is based on methodologies developed to improve operational efficiency and customer experience , C-Global represents a reliable partner for the design and management of both vertical solutions and more complex and articulated projects. selection and coordination of sourcing . The variety of proposals offered ranges from back office management to the Contact Center service, from Document Management to the E-money service. In particular, through the vertical specialist back office services, C-Global carries out complex and quality work, based on a consolidated professionalism and the ability to offer value-added activities thanks to solid management and organizational expertise . Another fundamental service is the Contact Center, conceived as an evolution of the call center, which integrates communication processes and advanced information systems to optimize relations with customers. With the Document Management service, on the other hand, C-Global deals with the entire process of handling the material received, from the initial acquisition, to management, control, distribution, up to paper and electronic storage. Finally, C-Global also offers the E-money service dedicated to the complete management of ATMs and POS, from rental, to maintenance, from monitoring, to data processing. SAVINGS BANK OF ASTI See how C-Global has been useful to CR Asti. IN EVIDENCE Case study Look at the successful projects of the Cedacri Group Interview with Mirco Bighin Operations Director C-Global Focus Solution Contact Center services, an integrated offer for customer relationship management Who we are Society Top management Group Compliance 231 Case study Back office Customer Relationship Management Payments Finance services Regulatory Reporting Administrative services Contact Center Document management Dematerialization Physical and optical archiving Substitutive conservation Monetics Cedacri Group News Where we are Contacts Partner Cookie management Reserved area Cedacri SpA Registered office - Via del Conventino, 1 43044 Collecchio (PR) Tax code / VAT number and registration in the Companies Register of Parma: 02141400347 R.EA: 214045 Share capital 897.474 € iv