My home Corporate Wholesale Sign in / Register My account My water supply Get help Search Search Home Get help Help for priority customers Accessibility Accessibility We're committed to providing a website that is accessible for everyone. In June 2020 we achieved the 'AA' standard for accessibility from the Digital Accessibility Centre (DAC). Our website was tested in line with WCAG 2.1 by a team of experienced web analysts, all of whom have a disability. You can view details here. Here are some useful tips to help you get the most out of our site: Fonts Text size can be increased or decreased in your browser. General guidelines are shown below. Alternatively, the BBC has a useful set of instructions and video guides as part of its My Web My Way guide. Chrome Access your Chrome font settings here, where you can change the default size from Very small to Very large Alternatively you can zoom in on any page by holding CTRL and +, and you can zoom out using CTRL and - Safari You can hold down the Apple key and + to zoom in, and hold the Apple key and - to zoom out Mozilla Firefox Click on the three-line menu icon in the top right of the browser and choose "Options" "Fonts & Colours" appears under Language and Accessibility, where you can change the default font and its size Alternatively you can zoom in on any page by holding CTRL and +, and you can zoom out using CTRL and - Microsoft Internet Explorer Click "View" at the top of the screen Click on "Text size" on the drop down menu that appears Options including "small", "medium", "large", "largest" should appear Select "largest" Images Where possible, we have used descriptive alternative text for relevant images across the site to assist screen readers. Video We use Vimeo to host our videos, and where possible all our videos have subtitles. Feedback We are always seeking to make improvements to the site and welcome any comments, suggestions or feedback. Please email our team if you have any problems or suggestions. Recite Me Recite Me is a simple and intuitive tool we've added to our website which includes audio playback functionality, dyslexia software, an interactive dictionary and a translation tool with up to 90 languages. It even has the ability to change the entire colour scheme, font size and style – with a bottom-heavy font for anyone with dyslexia. We've made sure it’s very simple to use so don’t worry, you don’t have to download or install anything. It also works whether you're on a computer, laptop, tablet or smartphone. To access Recite Me, all you need to do is click on the blue button to the right of this page which says ‘Speak or translate me'. Once the toolbar has loaded at the top of your screen, you can then carry out the below actions. Click the Play button to read the text aloud Rewind to the previous paragraph of text Skip forward to next paragraph of text Increase the text size Decrease the text size Change the font Change the background, text and link colours Enable the Reading Ruler Change the text dimensions Access an online dictionary Translate the text into a different language Remove images and view in plain text mode Download text as an MP3 Magnify what's on the screen Twitter FaceBook LinkedIn Instagram .st0{fill:#007FA3;} The legal stuff Careers Accessibility South East Water© All rights reserved • Company number: 02679874 • Registered address: South East Water, Rocfort Road, Snodland, Kent, ME6 5AH