Insurance Claims About Customer & Agent Login Claims You can count on support from your local Southern Trust agent and our team of professional claims specialists for help. We will quickly review your claim walk you through every step of the way. Claims Claims Process Auto Claims Home Claims How to report a claim: File Online Enter basic information about your claim. A Claims Representative will contact you for further information. It's that simple! Report A Claim Contact Your Agent Contact your Southern Trust Agent to start your claim. Your trusted local agent is experienced with the claims process and is there to help. Find Your Agent Call Us If you are unable to reach your Agent, contact us. We’re here to assist and guide you during unexpected events. (844) 812-2660 Phone Menu Options Roadside Assistance: Option 1 Glass or Windshield Repair: Option 2 Report New Claim: Option 3 Track Existing Claim: Option 4 Understanding The Claims Process We will call you right away We will call you within 24 business hours of submitting your claim. We will ask you about the details of your loss and explain your policy coverage and the claims process, including options for obtaining an estimate for the damage to your vehicle. We will assess your loss We will review your policy coverage and assess your loss as quickly and fairly as possible. Estimate and payment We will review any repair costs or estimates with you, and issue payment if applicable. Southern Trust Insurance Company P.O. Box 250 Macon, GA 31202-0250 Contact Information Office: 478-474-0555 Office: 800-476-5566 Claims Reporting: 844-812-2660 Email: info@stins.com Quick Links Report a Claim Make a Payment About Us Our History Careers Community Outreach Contact Us Privacy Policy © Copyright 2021 Southern Trust Insurance. All Rights Reserved.