My Account Compare Sign In Create an Account Canada Automotive Outdoors PowerSports Build Your Dream Vehicle Shop By Brands HomeAbout Us About Us The New Way to SHOP. Learn. Compare. Visualize. Check out Shop Eddies' new "BUILD YOUR DREAM RIDE part and accessory interactive tool. Now you can add products to your vehicle and really get a sense of what they will look like before you purchase. This tool is free for you to enjoy. Shopping online is a convenient, affordable way to save you time and money. No matter what type of enthusiast you may be, Shop Eddies’ goal is to ensure that we have what you need when you need it! We want the buying decision and process to be easy for you. We want to reassure you, that what you see online is what arrives at your door. We offer a 100% guaranteed satisfaction policy to ensure a five-star experience. We thank you in advance for choosing Shop Eddies. Life is way too short... so play hard! Join Our Team! Who We Are Shop Eddies, created in memory of Ed (Eddie) is a one-stop online store where anyone across the globe can purchase affordable and quality parts for your JEEP, Truck, Car SUV, RV, Dirt Bike, Motorcycle, Boat, and even your Golf Cart! Ed (Eddie) led a team of seasoned professional mechanics, apprentices, tech advisors, and auto sales representatives within his local community for over 40 Years. He understood the value of 5-star customer service. He educated his three sons by teaching them the importance of fast delivery, exceptional customer service and superior quality work/products. He did all this while also keeping his customers and team smiling. Upon his passing his Son William (Bill), decided to expand the already successful dealership business in his memory and Shop Eddies was born. Shop Eddies mission is to continue the legacy that Eddie left behind - always ensure you receive the best service, products, and fastest delivery to keep you smiling. After all, it is your hard-earned money you can spend anywhere so we greatly appreciate you choosing Shop Eddies. We carry 1000s of parts and accessories. We align ourselves with top performers & brands and spend hours repricing to ensure you get the most competitive price on the market without comprising service or quality. We have invested thousands of dollars on back-end systems to keep inventory levels accurate, order information accessible, refund processing simplified, and security of data & personal information secure. Our back-end logistics team works night and day finding you the items you need at the lowest possible price. Our team and company may be small town but our desire to succeed and become one of the largest well-known trusted online shops is huge. It is what keeps us all motivated and dedicated to what we do every day. Thank you for your business and we look forward to growing with your needs. RETURN POLICY - Shop Eddies strives to keep you smiling. If for any reason you are not completely happy with the item you have purchased, we will allow you to return the item within 30-days. Please read our full return policy below for all details. SHIPPING - Shop Eddies processes orders within 1-3 business days. In some cases, however, an order might be put on hold from our warehouse for reasons such as: No inventory available due to two orders being processed at the same time, packaging was damaged or product was packaged incorrectly/discontinued. For these cases,we try to reship within 5-business days. If for any reason, we cannot replace the item, we will "cancel" the sale, provide you with notification and provide you with a full refund. TERMS AND CONDITIONS Within 30 days: a 30-day money-back guarantee is available for all products/items not opened and returned in their original package/box/container/bag. The buyer is responsible for paying all shipping costs and an up to 20% restocking fee associated with the orginal purchase (only on returned items "deemed buyer’s remorse"). We cannot accept returns on any specially ordered items, aerosol cans/paints, or electrical parts. Damaged goods: If a product arrives broken, damaged, or is not the correct product as indicated on the box/order, the product can be returned within 30-days for a full refund. There is not a restocking fee for these cases. For this to apply - any item(s) deemed as “damaged/broken” upon opening the package- you are required to attach a photo(s) when requesting an RMA with a clear image of item + image of package. (This is required by the manufacturer and return warehouse). Refund timeframe: Returns are processed within 14-21-business days once the product has been sent back with the tracking number. We do however do our best to have them processed as soon as possible. Notification of refund: An email will be automatically generated to the email address used at the time of purchase that indicates your return confirmation and any RMA/RGA (Merchandise Return Authorization) numbers, or shipping labels that you may require for the return to be accepted from the warehouse and manufacturer. NON-RETURNABLE: Electrical parts, special-orders, service manuals, custom-made products, installation videos, aerosol cans/paints, are not returnable/refundable. Shop Eddies is not responsible for any assembling of products gone wrong, deemed as not correct part/product for vehicle, for any damage incurred from using any of the products purchased. All product data and photos are provided by the manufacturer; therefore, Shop Eddies makes no guarantee of accuracy during the parts look-up process. The responsibility of the user /installer is to verify the fit of any and all parts prior to installation. We advise you to check with a licensed mechanic or speak to the manufacturer direct before using any part(s) purchased. We do not assume any risk associated with your purchase. ******Return tracking numbers must be emailed back to Shop Eddies once they have been shipped. It is important to note that all “authorized” returns must be in their original condition, this includes all components. They cannot be damaged due to incorrect installation, being disassembled, or due to the product being mounted. Any items returned that are missing components will not be refunded. Shop Eddies is not held responsible for situations that may occur from trying to install and assemble products. These scenarios are not deemed as “damaged goods”. If there is anything you do not understand or wish to discuss prior to requesting a refund or making a purchase (once you have read our return policy), please do not hesitate to contact us at help@shopeddies.com REFUND FAQs Q. Where is my money refunded? A. All funds are returned to the payment method used at time of purchase. Payments sent back to credit cards might take up to 72 hrs. to be seen on your statements. Q. I received my refund but it was not the amount I originally paid - why? A. Refunds processed are less restocking fees for buyer remorse cases. Therefore, the amount will always be a lesser amount (unless deemed "SE fault") Example of sale processed: Item purchased for $60.00 (free shipping included) Taxes $0.00 Restocking fee (-20%) = $12.00 Return Amount Owing $48.00 The customer is also responsible for the return of shipping (unless the item was damaged, or mispackaged). Note: In some cases, especially when an item is under $30 - it might make more sense for you to resell the item. Are all listings 100% accurate? Photos on the listing are meant for illustration purposes only. In about 5% of cases item(s) might be different in color or shape for the different models. Please always read the full description or email us directly if further clarification is required at help@shopeddies.com Our History 2020 What can we say, the year that COVID-19 took its toll across the country. Starting in March the team all started working from home. We all wanted to do our part in helping to keep as many around us as safe as possible. Our online sales went through the roof at the beginning of June and have continued to be a steady flow. More and more people have taken to the internet to do their shopping online due to the pandemic. This year our RV/Outdoor category doubled in sales. If there is one thing this year has proven is that getting outside, away from it all is where people seem to be spending their money. And really, it just makes sense. Our condolences to anyone who might have lost a loved one due to COVID'19. It has been a rough go for many. We cannot thank everyone enough for choosing Shop Eddies for your parts and accessories. 2019 This year the focus was to step up our customer service and look for better ways to serve your needs. Feedback questionnaires were sent out after each purchase and we took the time to read all responses from our customers. Shop Eddies knows it's the customer that keeps us motivated all day. Without them/you there would be no Shop Eddies. We have learned a lot over the last several years and this year allowed us to take the time and listen to the needs of our customers. We ask that before leaving a negative review, that you please email us store@shopeddies.com so we can review your case and ensure you walk away with a positive outcome. 2018 2018 was all about investing in distribution. Shop Eddies expanded its partnerships and added 4 additional warehouses to its line-up. In doing so, there were more quality well-known brands available on both our USA and CDN sites. We can get our packages out the door that much faster and into your hands. We now have many repeated buyers and we will continue to work our butts off to source items for all makes and models and provide them to you at affordable prices. 2017 This year we have added additional products and now carry close to 1 million items across many marketplaces. We continue to work with our Partners to ensure our order processing and shipping costs are most favorable for our customers. 2017 we launched on eBay Canada and start to welcome more Canadian customers to Shop Eddies. We continue to source high-quality affordable products. We are working on many programs to ensure that our pricing and overall online competitiveness are where we need to be to provide customers what they are looking for at the best price possible. We again thank you for choosing us and hope you will continue checking back to watch us grow as we strive to service your needs. 2016 A new year and new goals for Shop Eddies. We have revamped our website to provide you with a better shopping experience. Although it is still a work in progress - we look forward to adding more products, rebates/ offers, tutorials, sale items, and of course all the latest and greatest new gadgets/products as they launch to support all enthusiasts and their needs. With over 500,000 items now available, we are sure you will find what you are looking for. Stay tuned and visit often to see what’s new. We also want you to know that we could not have done this without you! We thank you for your support and your business throughout this journey. We pause as well and will always remember “life is too short, so work hard but don't forget to play harder”. 2015 Social media platforms begin to launch and some of the team participates in one of the largest Parts and Accessories shows in the industry (SEMA). Connecting them to their customers' wants and needs that much more. Shop Eddies also adds 100,000 more items to its line-up and begins to feature new categories – RV, Marine, Outdoor, Camping, and Apparel. New marketplaces where consumers can purchase items launch. Shop Eddies officially takes the lead in having one of the largest stores on eBay in their market. 2014 The online shopping experience for customers enhances as Shop Eddies continues growing its team by hiring key personnel to provide five-star customer service. Shop Eddies continues its momentum in this online industry as one of the best-trusted online providers of parts and accessories. New partners form and key platforms installed giving customers the most competitive pricing all while maintaining a high level of security for their orders. Thousands of dollars invested in back and front-end programs – fast shipping and trackable orders becomes key in creating relationships. Shop Eddies sales grow by more than 400%. 2013 Shop Eddies launched in 2012 with the primary focus on providing quality, branded auto parts (more specifically, “performance parts”) through its online store. Performance enthusiasts embraced Shop Eddies with ease, confidence, and repeat business. It was not long before they also started asking us for additional items for their other vehicles. And of course…it did not take Shop Eddies long to realize that there are plenty of other enthusiasts that could benefit from being able to order parts and accessories via the convenience of their couch/phone/desktop, etc. Shop Eddies takes its 50,000 performance parts and accessories store to new levels. Address: 497 The Queensway South Keswick, Ontario L4P2E2 Phone: +1 866-890-4036 Search Terms Privacy and Cookie Policy Advanced Search Orders and Returns Contact Us Terms of Use About Us Return Policy Subscribe Copyright © 2021 Shopeddies. All rights reserved.