CAREERS Work in an environment that is always uptempo. STEINWAY & SONS is seeking individuals who possess the desire, passion, and experience to join our organization in producing, selling, or supporting the world’s finest pianos. We offer unique opportunities in Manufacturing, Marketing, Finance and other corporate functions in our New York City locations. Our Retail sales organization has a variety of sales related roles based in our New York, New Jersey, Connecticut, Florida, California, Seattle and Chicago locations. If you are interested in one of the open positions below or would like to know more about becoming part of Steinway & Sons, please send your resume and cover letter to careers@steinway.com. OPEN POSITIONS CORPORATE ACCOUNTANT - ASTORIA, NY About Steinway Musical Instruments, Inc: Steinway Musical Instruments, Inc. is the parent company of Steinway & Sons and through its wholly-owned subsidiaries is engaged in the design, manufacture, marketing and distribution of musical instruments. It operates in two segments – pianos through the Steinway & Sons division and band, orchestral and percussion instruments through the Conn-Selmer division. Position Summary: This role is responsible for supporting the Corporate Controller’s team including the monthly book-closing, accounts payable, journal entries, financial analyses, reconciliations, eliminations, consolidations, and the compilation of financial reports and analyses. In addition, involves collaborating with a broad range of professionals globally for Steinway Musical Instruments. The ideal candidate will possess a strong accounting skillset and utilize excellent time management, organization and interpersonal skills, have the ability to communicate effectively written and verbally, and work independently to perform a wide array of duties. Main Responsibilities: Corporate Entity Monthly book-closing - calculate and post journal entries, accruals and deferrals Reconcile bank and general ledger accounts and compile account analyses Perform the weekly accounts payable process for the corporate entity including coding and recording of invoices, setting up payments via check, wire and ACH, maintaining vendor files, and distributing Forms 1099 Prepare, disseminate, and reconcile allocations of expenses such as corporate services, audit, tax, legal, insurance and other fees and expenses Assist in preparation of month end variance analysis Support our business partners in other departments company-wide Prepare audit schedules and analyses Consolidation and Company-wide Responsibilities Liaise with operating companies’ finance teams Assist in consolidation activities - consolidate monthly global financial results and prepare consolidation reports Reconcile intercompany activity Assist in the cash management process by tracking activity, compiling cash requirements reports and maintaining consolidated cash projections Reconcile debt and allocate interest expense Maintain support schedules used for financial, management and tax reporting, such as interest and taxes paid, capital expenditures, lease obligations, and rent expense Qualifications, education and experience: Bachelor’s degree with a major in Accounting 2 years of relevant accounting experience with at least 1 year in a full-cycle accounting role including book-closing International accounting experience and foreign exchange knowledge a plus Appropriate knowledge of financial accounting concepts and GAAP Advanced level Excel skills and familiarity with the Microsoft Office environment Experience with a mid-market or large company ERP/EPM. Microsoft Dynamics NAV (Navision) or Host Analytics a plus Strong learning, analytical, problem solving and interpersonal skills Ability to multi-task, collaborate, and meet tight deadlines Team player Enthusiasm for continuously improving department and company operations CONCERT TECHNICIAN - ASTORIA, NY Position Summary: The Concert Technician is responsible for providing piano technician and selection services for Artists and venues to support external events and concerts. Main Responsibilities: Prepare and maintain concert instruments Test the tone and action of concert & artist pianos to assure Steinway standards are met Direct the required adjustments and corrections prior to putting piano into service Assist in selection process of pianos to be used by various artists and answer their technical questions Adjust piano to specific demands of performer within Steinway tolerances Meet the expectations of artists and customers through the regulations and/or voicing of individual instruments according to Steinway performance standards Provide concert-ready maintenance and tuning of Steinway concert pianos in tristate areas venues Attend and remain on location for certain events, recordings, etc. which may be requested by the artist or venue Qualifications, education and experience: High school diploma 2 years formal training school for piano technology or related certifications 5+ years of piano technician experience Experience supporting festivals preferred Must be able to do solid concert tunings, have experience in voicing Steinway hammers and regulating skills All candidates must participate in technical evaluation INDUSTRIAL PLUMBER - ASTORIA, NY Position Summary: Steinway & Sons is seeking an experienced Industrial Plumber for our factory location. This role is responsible for but not limited to maintaining steam and water pipes. In addition this role is responsible for maintaining and making necessary repairs to the boiler and fire sprinkler system according to specifications or plumbing codes. Main Responsibilities: Analyze plumbing problems and determine repairs needed Performs routine maintenance of steam and water pipes; cuts and threads pipes as required Installs, maintains and repairs as necessary the following equipment: water coolers, air conditioners, pumps, air lines and filters Maintains and repairs sprinkler system as required Perform all daily maintenance functions and 5S requirements (i.e. clean and sweep area) Train staff as required Enter data in T&A system, and close out work orders Perform other functions in the Maintenance Department as needed Qualifications, Education and Experience: Must have experience in an industrial/manufacturing setting Must possess a High School diploma or trade school certificate 5-10 years experience required Ability to use simple math and measuring instruments in various calculations as required for routine plumbing Ability to occasionally lift heavy equipment and parts Requires a high degree of mental/visual effort FOREMAN, MAINTENANCE Position Summary: Steinway & Sons is seeking an experienced Foreman for our Maintenance Department at our factory location. This role is responsible for but not limited to maintaining production and quality by ensuring operation of machinery and mechanical equipment as well as supervising staff. Main Responsibilities: Coordinates and oversees the industrial repair of production equipment and maintenance work assignments performed by internal company maintenance technicians or contractors Assesses equipment, materials and labor required to complete a wide range of machine repairs and maintenance tasks to insure that jobs are complete to high standards Proactively seeks out waste of resources and initiates actions to improve methods and reduce costs Assists in the selection of new hires as well as on going coaching, development, and disciplining of current union maintenance staff. Involved in day-to-day supervising and work assignment to insure work force productivity Ensures that maintenance employees gain and maintain a thorough understanding of safety regulations and provide guidance on departmental and company policies and procedures Has good working knowledge of standard OSHA regulations and practices (e.g. Lock Out/Tag Out, Haz Comm) Maintains a variety of manual and electronic files related to facilities inspections and compliance reporting in order to comply with regulatory requirements Insures that the Maintenance Department tools, parts & equipment, and vehicles are well maintained and are able to meet intended objectives Maintains production and facilities on-hand spare parts inventory Obtains and reviews price quotes for the procurement of parts, services, and labor for various maintenance and facilities projects Has broad experience and familiarity with building HVAC, electrical, plumbing, mechanical, hydraulic/pneumatic and fire safety systems Ensure routine preventive maintenance on equipment is done Qualifications, education and experience: At least 5 year’s supervisory experience in an industrial/manufacturing setting Able to analyze, plan and solve problems Able to read prints and drawings and have solid math and mechanical aptitude Able to work with minimal supervision and execute sound independent judgment Able to communicate effectively with diverse groups INDUSTRIAL ELECTRICIAN Position Summary: Steinway & Sons is seeking an Industrial Electrician for our Queens manufacturing facility. This role is responsible for but not limited to routine preventative maintenance in controlling electrical machinery throughout the plant. Main Responsibilities: Plans, executes and estimates all electrical jobs(i.e. installing machinery, light fixtures, and pumps without supervision) Utilizes test equipment meter to determine voltage and amperage of circuits where electrical problems exist Trouble shoots electrical problems in the factory and independently determines and repairs problems Connect machines, light fixtures and pumps to appropriate wires and hook wires to designated power sources Qualifications, education and experience: 3 to 5 years experience Must possess a trade school certificate Ability to read electrical schematics Ability to determine the appropriate wire usage by using the New York City electrical code book as a guide RETAIL SERVICE MANAGER Position Summary: This role is responsible for but not limited to supervising and coordinating activities of workers to ensure that all upkeep and delivery of pianos is completed in an efficient and timely manner. Responsible for the preparation and after sale servicing of pianos sold through Steinway Hall. Main Responsibilities: Manage Steinway Halls retail service department in order to prepare pianos to retail floor standards, prepare pianos for delivery and handle in the field service issues Manage and schedule retail shipments to and from Steinway Hall Produce and maintain all necessary reporting documents such as Daily Service Spreadsheet, Stock Report, Receiving and Shipping logs, Timekeeper etc. Assure billing for service and shipping are correct and provide them to our finance department on a timely basis Attend and assist in the service and shipping needs for all Steinway Halls off-site promotional events Schedule our outside polishers to other Steinway Galleries in the tristate area Manage all moving of pianos in our Retail Prep Center Maintain and increase relationships with the technical community Maintain and develop qualified technical contractors Prepare all Spirio Pianos for East Coast Retail Showrooms Qualifications, education and experience: College degree and/or equivalent experience 3 – 5 years successful customer service experience Piano knowledge a must Superior communication, planning, organizational and management skills Strong multi-tasking capability Integrity, strong work ethic, and initiative Highly motivated, results-oriented self-starter with excellent problem solving skills and the ability to work independently Basic knowledge of MS Word, Outlook and Excel Ability to interact with all levels of the organization including sales, marketing, senior management and key customers Ability to demonstrate a track record of success and ownership of position and responsibilities via a competitive spirit Ability to build relationships Strong understanding of the value of customer service and the ability to decipher the customer’s needs Note: This position requires some domestic travel, and candidate must have access to a car. Candidates must be able to lift 20-50 lbs. and be able to stand and/or walk for extended periods of time MAINTENANCE MECHANIC Position Summary: Steinway & Sons is seeking an experienced Maintenance Mechanic for our Queens manufacturing facility. This role is responsible for but not limited to maintaining production and quality by ensuring operation of machinery and mechanical equipment. Main Responsibilities: Ability to work with a wide variety of tools and instrumentation to repair equipment breakdowns Ensures operation of machinery and mechanical equipment by completing preventive maintenance Work in a highly efficient manner to control downtime by informing production workers of routine preventive maintenance Must exhibit work commitment to manage multiple assignments at once through their completion Timely repair/maintenance of equipment facilitating piano manufacture including but not limited to computer numerically controlled (CNC) machining centers, automatic saw machines, sanders, planers & jointers, table & band saws, drill presses and hand tool repair Assistance with general construction; facilitating plant renovations and support of company continuous improvement initiatives Qualifications, education and experience: 5 years’ prior experience Exceptional hand-to-eye coordination Dexterity to manipulate tools and equipment effectively Requires a high degree of visual attention CAD DESIGNER/DRAFTER Position Summary: Steinway & Sons is seeking a CAD Designer/Drafter for our Queens, NY manufacturing operation. This position supports the product design and development activities in our engineering department and is largely involved with creating and maintaining the 3D computer models of the various instruments in the Steinway product offering. Main Responsibilities: Create 3D models of piano parts and assemblies as well as tools and fixtures related to the making of these parts Manage the CAD revision process as changes are made to the design and/or manufacturing process Generate shop floor working drawings as well as document and assist in specifying process operations Aid in the reconciliation process when computer models do not agree with actual part or assembly Qualifications, education and experience: Associate’s degree in computer-aided design/drafting A strong mechanical background with woodworking, engineering and metalworking process Working knowledge of both Siemens NX (Unigraphics), Solidworks, AutoCAD and current versions NX6 and TC2007 Minimum three years work experience in a Unigraphics or similar 3D CAD environment ABOUT STEINWAY & SONS STEINWAY & SONS was founded in 1853 by German immigrant Henry Engelhard Steinway in a Manhattan loft on Varick Street. Over the next thirty years, Henry and his sons, C. F. Theodore, Charles, Henry Jr., William, and Albert, developed the modern piano. They built their pianos one at a time, applying skills that were handed down from master to apprentice, generation after generation. Today, we still build our pianos that way. Each STEINWAY grand piano, for example, takes nearly a year to create. Nothing is hurried. Even the carefully selected woods employed in the rims, tops, soundboards, and actions cure for months in our yard, kilns and conditioning rooms. STEINWAY is dedicated to the ideal of making the finest pianos in the world. The result is instruments renowned for their unsurpassed quality. Pianos with such superior sound and responsive touch that they enchant the most demanding pianists. We are preferred overwhelmingly by people who share the joy of playing and owning the finest musical instrument — a joy which can be yours when you bring a STEINWAY into your life. Steinway & Sons is an Equal Opportunity Employer. visit STEINWAY Find a retail location to see a STEINWAY piano in person. FIND A LOCATION contact US Have all your questions answered — by phone or email. our NEWSLETTER Keep abreast of STEINWAY & SONS in the news and the arts. STAY IN TOUCH Contact Us Press Information Careers Privacy Policy Terms & Conditions ©2016 Steinway & Sons. Steinway and the Lyre are registered trademarks. 1 Steinway Place, Long Island City, NY 11105 - (718) 721-2600