Ludlow Street Healthcare For over a decade, we have worked in partnership with the NHS, developing services and investing in the necessary health infrastructure and staff training, to support patients on their journey to recovery and a more independent and fulfilling life, through step-down to community living – improving social integration and inclusion. Ludlow Street Healthcare believes that all those entrusted to our care are capable of progress and development and that positive change can be achieved for all. We recognise how important quality of life is to a person’s recovery and have created an environment which promotes rehabilitation and community integration. Experienced in working with people with mental health and learning disabilities, our highly specialised multidisciplinary teams have designed care pathways around government and health authority-recognized Positive Behavioural Support (PBS) approaches alongside our uniquely developed person-centred Building Better Lives (BBL) recovery model. Our Guiding Principle We care for people with highly complex needs across all our services and in all our different settings. Wherever they are based and whatever challenges they may be experiencing, our service users lie at the heart of everything we do – and the decisions we make are always driven by what is best for each person in our care. We always look beyond the presentation to see the person. We take pride in supporting vulnerable people to improve their lives. Helping our service users to meet their goals and live the best life that they can to fulfil their potential beyond their mental health issues or learning disability underpins everything we do. Our Shared Values Person-Centred Work Collaboratively Strive to Be the Best Respect & Integrity Quality of Care Restraint Ludlow Street Healthcare is committed to never using prone restraint techniques as it considers them dangerous to service users, and as an alternative uses a graded response to any incidents that occur ensuring that all interventions are appropriate and ethical. We are also very proud to be seen as a leading the way in developing robust restraint review and debrief protocols to minimize the use of unnecessary restraint incidents. In late 2019 Welsh Government published a draft framework document regarding restrictive practice across the entire health, social care and education system in Wales. Ludlow Street Healthcare and a group of our service users were asked to consult on the document and provide feedback. You can read our responses here. Seclusion Ludlow Street Healthcare has never supported or used seclusion in any of its services. We take pride in our ability to accommodate the most complex service users in the least restrictive environments by opting to utilize alternative Positive Behaviour Support techniques to prevent and respond to challenging behavior. Our Board To ensure we stay committed to our goals and values, we are able to draw on the experience of our Board, which is intentionally dominated by practicing clinicians, or health or education professionals. This Board make-up and involvement creates a unique ethos throughout every aspect of Ludlow Street Healthcare’s services. With Directors having a daily practitioner role, our Board is directly engaged in the individual provision of care, allowing the organisation to be agile and pro-active when responding to changing patient, service user, and student needs. Follow us on Facebook CONTACT US Talk to the Ludlow Street Healthcare team If you have any questions about our services including how to make a referral or the career opportunities with Ludlow Street Healthcare please complete our Get in Touch form. We will endeavour to reply within 1 working day. Get in Touch © 2021 Ludlow Street Healthcare - Unit 1, Castleton Court, St Mellons Business Park CF3 0LT Privacy PolicyCookie PolicyModern Slavery StatementGender Pay Gap Report Close