MyChart Find a Doctor Patient Care Locations For Health Professionals For Visitors & Families Careers Giving Accreditation Public Notice Spectrum Health participates in The Joint Commission or DNV GL (Spectrum Health Ludington only) accreditation processes. These processes are designed to help health care facilities continuously provide safe, high-quality care, treatment and services by identifying opportunities for improvement. Concerns about patient safety or quality of care at Spectrum Health hospitals may be reported to DNV GL or the Joint Commission in the following ways: DNV GL (Spectrum Health Ludington only): If you are not able to resolve or diffuse the issue with the organization’s patient advocate and want to take further action, please contact DNV GL: On the Web: www.dnvglhealthcare.com (Use the Hospital Complaint link on right side) By email: hospitalcomplaint@dnvgl.com By phone: 866.496.9647 By mail: 400 Techne Center Dr. Suite 100 Milford, OH 45150 Attn: Complaints The Joint Commission (excluding Spectrum Health Ludington): On the web: www.jointcommission.org (Use the “Report a Patient Safety Event” link in the “Action Center” on the home page of the website) By fax: 630-792-5636 By mail: Office of Quality and Patient Safety The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181 Spectrum Health Patient Relations patient.relations@spectrumhealth.org 616.391.2624 1.855.613.2262 Date Posted:February 2019 100 Michigan St. NE, Grand Rapids, MI 49503 866.989.7999 INFORMATION About Us Classes and Events Community Health Needs Assessment Facility Vendors Find a Doctor For Suppliers, Vendors and Contractors Healthier Communities Leadership Make a Donation Notice of Privacy Practices (Patient Privacy) Price Estimates Priority Health Quality of Care Research and Clinical Trials Spectrum Health for Employers Spectrum Health Medical Group The Joint Commission or DNV GL Volunteer With Us CONTACT US English አማርኛ العربية Ako govorite srpsko 中文 Farsi فارسی Français Kreyòl Ayisyen Ikinyarwanda नेपाल􀈣 Thuɔŋjaŋ Soomaali Español Sudanese Kiswahili தமிழ ትግርኛ Tiếng Việt ADULT HEALTH At Home Care Bariatric Surgery Behavioral health and Psychiatry Cancer Cardiovascular Care Digestive Health Hospice Immediate Health Lifestyle Medicine Neurosciences Nutrition Occupational Health Orthopedics Pregnancy and Childbirth Primary Care Pulmonology Rehabilitation Transplant Womens Health CHILDREN'S HEALTH Behavioral Health Cancer and Blood Disorder Care Congenital Heart Center Diabetes and Endocrinology Ear Nose and Throat Emergency and Trauma Gastroenterology Healthy Weight Center Medical Genetics Neonatal Care Nephrology Neuroscience Center Orthopedics Plastic Surgery Pulmonology Skin Conditions Sleep Medicine Surgery Urology POLICIES Conflicts of Interest - Research and Sponsored Programs (PDF) Nondiscrimination Notice Admission / Nondiscrimination Policy, Terms of Use Website Privacy Policy AFFORDING CARE Financial Assistance How Insurance Works Make a Payment EMPLOYEES Login Secure Messaging NEWSROOM Digital Assets Media Contacts News Releases Copyright © 2019 Spectrum Health. All Rights Reserved. The content on this website is provided for informational purposes only and is not intended as medical advice. Please consult a physician regarding your specific medical condition, diagnosis and/or treatment.