ENQUIRE TELEPHONE: 020 8222 7800 NEWS FAQS MEET THE TEAM JOBS LOCATION FEEDBACK Our Care Suites Lifestyle Contact Feedback We’d love to hear about your experience of using our care home so we can improve what we do. Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit. Fields marked with an * are required Name * Email * Coronavirus (COVID 19) - our guidance to service users and families. We are using this link to keep all service users and families as up to date as possible on this fast developing and rapidly changing situation.Please click here for our latest guidance. + Coronavirus Update 10.11.21 Dear Relatives, Friends and Families, I am pleased to update the website information here to provide you with the latest position at The Chiswick Nursing Centre. You will be reassured to know that with effect from 11.11.21 – every member of our staff team caring for our residents will be fully vaccinated with 2 x doses of the approved vaccine. That requirement extends to any Healthcare professionals, Doctors, Social Workers, Volunteers as well as Contractors, Trainers, and others who are being admitted to the care home. Relatives, friends and family members, visitors to individual Residents, are exempt from the Government requirement. This means that you do not have to be vaccinated or evidence vaccination when you visit. However, we strongly recommend that you pursue vaccination, including the current booster doses which are available; in order that you can help us to continue protecting those who live at The Nursing Centre. Even with this added level of protection we will continue to work with and enforce the current Government Guidance for the use of PPE within Care Home settings> Face masks / PPE use and hand hygiene measures will remain unchanged at The Chiswick. Entry and testing requirements for visitors and non ‘base tested’ healthcare professionals and contractors remain unchanged. Visitor numbers and arrangements for ‘named’ visitors have changed – each Resident may now nominated any number of ‘named’ visitors. There is no limit. However – for reasons of infection prevention and control we can only allow a maximum of 2 visitors in any resident room at any one time – unless there are exceptional circumstances. Up to 5 x Visitors can meet with a Resident in our garden areas – although social distancing is still recommended and the above measures regards PPE and face masks still apply. You can find our full Visiting Policy here Social distancing guidelines for staff at work (at CNC) remain unchanged – Staff are encouraged to maintain social distancing at work. Staff will continue to adhere to current PPE guidance and use. Staff and Resident testing. For your reassurance: Staff and Residents will remain subject to the current and usual covid test regime. Staff – Weekly PCR and two x per week LFT test. Residents – 28 day testing regime. Naturally, my team will contact the Next of Kin / family or friends of any resident who tests positive in the coming weeks and months. There remains a realistic expectation that there will be some degree of positive test cases at The Chiswick – given the significantly high numbers of infections across the London area. My teams have all been made aware of the requirements for Infection Prevention and Control measures to remain a high priority and they will, naturally, follow the latest guidance and in house rules. We have stringent isolation, and associated policies and processes following any positive test result. Current COVID Status: There are currently no Resident based COVID concerns or cases at The Chiswick. We will continue to monitor all residents for suspected symptoms and will deploy LFT tests as and when required as our first line of identification of issues or problems. We continue to have positive and robust arrangements in place with our GPs, hospital liaison and NHS colleagues for any eventuality. Our isolation processes for new admission residents remain in line with national guidance. Finally If you have any queries or concerns regards your own / family situation and the services at The Chiswick – please do not hesitate to contact me directly: Steve.winter@chiswicknursingcentre.co.uk CLOSE