Paying your rent Accessibility Tools Customer feedback Privacy Policy Corporate Modern Slavery statement Freephone: 0800 027 2057 Paying your rent: 0330 041 6497 Home About us Homes to rent At home What's going on Opportunities MyAcis Development and sales Have we got your details right? Mobility scooters Making changes to your tenancy Making your own improvements Giving someone authority to discuss your tenancy Repairs and maintenance Infohub Your neighbourhood Our core services A focus on you Paying your rent Buying your home Moving home Now viewing: Home > At home > Paying your rent How to pay your rent Your rent not only pays for your house, but also pays for the services we provide for you. Everyone is different so we offer a range of flexible options for you to pay. It’s also important you tell us about any changes to the people living in your house, as it may affect your payments. Paying by Direct Debit This is the simplest, most convenient method of paying your rent by monthly instalments on any day to suit you. To set up a Direct Debit please call us on 0800 027 2057. Paying over the phone You can make payments over the telephone using your debit or credit card by calling our dedicated automated phone line on 0330 041 6497. Paying online It's easy to pay online, just have your payment card to hand. If you don't have this, our contact centre can order one for you. Make a payment now Paying by Standing Order Payments can be made from most banks and building societies on either weekly or monthly terms direct to your rent account. Contact us on 0800 027 2057 and we can help you with this. Unlike private landlords, we don’t ask you to pay a bond but you’ll pay at least one weeks’ rent in advance to give you a safety net just in case your circumstances change. It’s your responsibility to pay your rent but we also offer support if you’re struggling to pay, including budget planning and independent financial advice. Further help may also be available to you via Housing Benefit or Universal Credit, though please note that from 2018, the amount you may get through your benefits could be less than the rent for some of our homes. Nominating an authorised person to discuss your account Back to top of page Print this page Email this page Acis Group © 2021 Powered by VerseOne Group Ltd We have placed cookies on your computer to help make this website better.We will assume that you're OK to continue