CONTACT US 01708 373999 24/7 ASSISTANCE 01708 373999 Our Services About PIP Home › About Us › Openness & Transparency OPENNESS & TRANSPARENCY PIP Lifts are committed to open and transparent working practices, to ensure our customers are fully informed and confident in the service we provide. OUR CUSTOMER PROMISE We understand that effective property management relies on a supplier’s honest and impartial feedback from frontline staff, including our engineers, who in some cases are the only party present in the building itself. This is reflected in our Customer Promise: Fair contracts that state clearly what is and isn’t covered Clear and prompt communication from PIP engineers during callouts Impartial advice about the range of possible solutions to any lift fault Honest costing of available options Value engineering – innovative thinking for customer savings Proactive frontline staff who never ignore concerns about lift abuse, working conditions or impediments to swift and effective repair Complete transparency of invoicing CALL US 01708 373999 EMAIL US Follow us on social media We support UK LIFT INDUSTRY CHARITY © 2021 PIP Lift Service. Website by Austin Marketing. Terms & Conditions Privacy Policy Sitemap

CONTACT US 01708 373999 24/7 ASSISTANCE 01708 373999 Our Services About PIP Home › About Us › Areas of Coverage AREAS OF COVERAGE Prompt and reliable service is essential to deliver customer satisfaction and maintain the good reputation of the premises where we serve. We understand the importance of speed for both cost-efficient routine servicing and swift resolution of problems when they arise. AN AGILE WORKFORCE ACROSS LONDON AND BEYOND To achieve the best possible response times, PIP Lifts employ both field-based and office-based engineers and technicians. To avoid delays due to traffic and parking in Central London, PIP engineers are allocated walking rounds for routine maintenance. Our strategically-based local field engineers and technicians cover all areas outside of the M25 radius, and across all locations we aim to provide a 1 hour call-out service for passenger entrapments or emergencies. CALL US 01708 373999 EMAIL US Follow us on social media We support UK LIFT INDUSTRY CHARITY © 2021 PIP Lift Service. Website by Austin Marketing. Terms & Conditions Privacy Policy Sitemap