Get help Donate Our work Preventing homelessness Providing homes Rebuilding lives Work and life skills centre Do you need help? Real stories Do you need help? If you don’t have a stable place to live or you are worried about losing your home, our drop-in service is here to help. We’ve also provided a list of other organisations that can offer support if you’re in crisis. Drop-in Whether you’re sleeping on a friend’s sofa, worried about how you’re going to afford your home, concerned about your landlord’s actions, need guidance on how to claim benefits or you’re falling behind with rent payments because of drug or alcohol misuse – Launchpad’s drop-in service can help you get back on your feet. You don’t need to be referred or book a time to come along – simply visit our offices in central Reading (down the alley at the side of Nando’s on Friar Street) during the drop-in centre’s opening times and speak to one of our friendly, trained team. Please note – to ensure our drop-in is COVID safe, all visitors must wear a face covering and sanitise their hands on arrival. Sessions will be kept to 20 minutes, with follow ups via telephone if needed and visitors may be given an appointment to come back if the drop-in is particularly busy. Monday, Wednesday, Friday – 10am to 2pm Launchpad The Stables 1A Merchants Place Reading RG1 1DT Alternatively, call or email from Monday to Friday, 9.00am to 5.00pm. Telephone: 0118 929 1111 Email: support@launchpadreading.org.uk *Launchpad is committed to the privacy and confidentiality of the information provided to us at our drop-in service. Read our privacy statement for more details.* Other support Housing If you are at risk of becoming homeless, contact the Homeless Prevention Service at Reading Borough Council as soon as possible. They usually run drop in sessions at the Civic Offices from 9.00am to 5.00pm, Monday to Friday but during the pandemic, email housing.advice@reading.gov.uk or call 0118 937 2165 and leave a voicemail. If you have an emergency out-of-hours, call 01344 786 512. In an emergency Dial 999 for the ambulance, police and fire service. If you are at imminent risk of harming yourself, call the Samaritans on 116 123, present yourself to the emergency department at your nearest hospital or dial 999. If you need medical help fast but it’s not an emergency, contact NHS Direct by dialling 111. Children Raise concerns about a child by contacting Children’s Single Point of Access: 0118 937 3641 Domestic violence and sexual abuse Berkshire Women’s Aid: 0118 950 4003 National Domestic Violence Helpline (run by Women’s Aid and Refuge): 0808 2000 247 Childline: 0800 1111 Rape Crisis: 0808 802999 Respect (for perpetrators of abuse): 0845 122 8609 Men’s Life Advice: 0808 8010 327 ManKind: 0182 3334 244 Galop: 0800 999 5428 for emotional and practical support regarding domestic abuse if you identify as LGBTQ+ Karma Nirvana: 0800 5999 247 for support regarding forced marriage and ‘honour’ crimes. You can also call 020 7008 0151 to speak to the government’s Forced Marriage Unit. Drug and alcohol misuse Change Grow Live: 0118 955 7333 FRANK drugs helpline: 0300 123 6600 Narcotics Anonymous: 0300 999 1212 Alcoholics Anonymous: 0800 9177 650 LGBT+ Switchboard (LGBT+ helpline):0300 330 0630 Support U (Reading-based LGBT+help and support service): 0118 321 9111 Crime Crimestoppers: 0800 555 111 Victim Support: 08 08 16 89 111 Police: 101 (999 in an emergency) Debt StepChange: 0800 138 1111 Reading Citizens Advice Bureau (CAB): 03444 111 306 Frontline Debt Advice: 01189 569300 Health and wellbeing Mental Health Crisis Team: 0300 365 0300 or 0300 365 9999 NHS Direct: 111 Silverline (aimed at people over 55): 0800 4 70 80 90 Anxiety UK: 03444 775 774 (Monday – Friday, 9:30am–5:30pm) Mind Infoline: 0300 123 3393 (Monday – Friday, 9am-6pm) C.A.L.M. (Campaign Against Living Miserably – for men): 0800 58 58 58 (5pm-midnight every day of the year) Samaritans: 116 1ll Get involved Donate Get help Want to know what's going on? Subscribe to our newsletter and never miss an opportunity to help! Subscribe We promise to keep your data safe and you can unsubscribe from our enewsletter at any time. Find more information in our Privacy Policy. ADDRESS The Stables, 1A Merchants Place, Reading, RG1 1DT 0118 950 7656 Contact us GET HELP If you don’t have a stable place to live or you are worried about losing your home, our drop-in service is here to help. We’ve also provided a list of other organisations that can offer support if you’re in crisis. Drop In Hours: Monday, Wednesday, Friday – 10.00am to 2.00pm Get help QUICK SEARCH CONNECT WITH US WORK AT LAUNCHPAD NEWS BLOG PRIVACY © 2020 Launchpad. All Rights Reserved. Registered in England and Wales. Limited Company No. 1459149 VAT No. 288160479 Charity No. 279859