About Us Our Business Sustainability & CSR Press Room Investor Relations 日本語 English 中文 Home > About Us > Crisis Management / Business Continuity Management Crisis Management / Business Continuity Management Crisis Management Structure on a Consolidated Basis MC has built up a structure for securing the lives and safety of employees and their families as we respond on a consolidated basis to all crises that impact our profit and business continuity (all-hazard approach) by linking together each Business Group and Regional and National Crisis Management Offices under the management and supervision of the Emergency Crisis Management Officer. All-Hazard Approach Based on the all-hazard approach, MC has built up an internal structure that anticipates all kinds of risks, such as major natural disasters, acts of terrorism, riots, emerging infectious diseases, supply chain disruptions, legal transgressions, and cyber incidents, etc. Under usual conditions, we build up and establish various crisis management measures and structures needed in the event that a crisis does occur, so that we can ensure the safety and ascertain the status of all concerned as part of our initial response, and then act promptly to maintain and recover the infrastructure necessary for business continuity. In particular, in the event of a serious incident impacting the lives and safety of our employees, as well as continuity of critical business operations, we will respond under the companywide direction of the Emergency Crisis Management Officer, while moving forward with our consolidated Business Continuity Management (BCM) process established for major crises. Note: While companywide action to deal with serious incidents shall be taken under the direction of the Emergency Crisis Management Officer, compliance-related incidents shall be dealt with under the direction of the Chief Compliance Officer. Business Continuity Management (BCM) on a Consolidated Basis In 2018, MC adopted “Business Continuity Management (BCM)” for its core business companies (selected from among MC Group companies) to establish and strengthen our consolidated framework designed to equip us with the business continuity capabilities needed to respond appropriately to major crisis situations. BCM refers to the comprehensive management and implementation of a continuous PDCA cycle, including the formulation of a first response and Business Continuity Plan (BCP) based on risk/impact analysis of each crisis, the establishment of appropriate systems, and education/training. It takes into account the specific local conditions, operational circumstances and business characteristics of operational companies. * Business impact analysis framework We conduct analyses of the “cause incidents” that disrupt core operations and trigger “result incidents,” while taking into consideration the characteristics of operations at each company. Cause incidents Natural disasters, infectious diseases, technology-related, external incidents, internal faults, legal issues, third-party related Result incidents Human resources (death/unconfirmed safety, inability to report/commute to work), physical resources (damage of manufacturing/distribution or other facilities), supply chains (disruption of distribution channels, disruption of material/fuel supply), information (breakdown of IT systems or damage to electronic data, data manipulation/ alteration, information leakage), reputation (product or service quality issues, environmental problems, administrative penalties), money (suspension of cash withdrawals, suspension of remittance or payments) Mitsubishi Corporation Head OfficeAccess Details & Map Corporate Profile Video Corporate Brochure Mitsubishi Corporation 2021 (Revised Edition) PDF (PDF:17.7MB) Integrated Report 2021 About Us Message from President and CEO Fact Sheet Philosophy and Principles Midterm Corporate Strategy 2021 Human Resource Management Directors & Officers Global Network (Countries and Regions) History Approaches to Corporate Governance Approaches to Internal Control System Compliance Crisis Management / Business Continuity Management MC Library Our Business Natural Gas Group Industrial Materials Group Petroleum & Chemicals Solution Group Mineral Resources Group Industrial Infrastructure Group Automotive & Mobility Group Food Industry Group Consumer Industry Group Power Solution Group Urban Development Group Sustainability & CSR The UK Modern Slavery Act Press Room 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 Announcements Investor Relations What's New Financial Statements Midterm Corporate Strategy 2021 ESG Information Library About MC IR Calendar Share-related Information Legal Notice Privacy Policy FAQs Requests for Printed Materials Site Map © Copyright 2021 Mitsubishi Corporation. All Rights Reserved.