Your home L&Q community Help & advice Find a home Close Search Sign in Coronavirus safety The health and safety of our colleagues and residents is our top priority Help and advice Service update With the government lifting most restrictions from 19 July 2021 as part of their four-step roadmap out of lockdown, it’s still important we do everything we can to keep you safe and protect the services most important to you. The health and safety of our colleagues and residents remains our top priority during this time. We are working hard to make sure we’re prepared to deal with the latest developments and deliver our services safely. We will be updating our services in line with the government’s roadmap and will keep you updated with any changes. Here you will find the latest updates on our response to the pandemic. Help us to keep you and our teams safe With most lockdown restrictions lifted across the country, we have returned to delivering the normal services you expect from us. You may still see our teams and contractors continue to use appropriate Personal Protective Equipment when visiting your building. This is to protect our team and you as they go about their work. Our teams and contractors will always carry identification – please don’t be embarrassed to ask to see it if you are concerned. You can also help to keep yourself and our teams safe by observing social distancing guidelines at all times, and following NHS advice on self-isolation if you or someone in your household has coronavirus. Find out more on the NHS website. What we're doing to manage coronavirus We’re working hard to make sure we’re well prepared to deal with the latest developments Find out more What to expect of our repairs service Here we will share any major changes to our repairs strategy Find out more What financial help is available Financial support is available to people whose incomes have been affected by the coronavirus Find out more Fire safety during the coronavirus outbreak We’re working hard to make sure that wherever possible, essential fire safety-related work continues Find out more Information for homeowners We're here to provide support and advice to homeowners affected by the outbreak Find out more What to expect from our Estate Services We’re continuing to carry out regular estate inspections, including caretaking and estate services to keep you safe Find out more Stay positive at home Here we share our top 20 tips on how to stay well – both mentally and physically – at this time Find out more Safeguarding children and adults If you’re worried you, or someone you know, might be experiencing domestic abuse, we can help Find out more How to be a good neighbour With people spending more time at home than usual, here's our top tips for being a good neighbour Find out more How to avoid catching or spreading coronavirus There are some simple things you can do to help protect yourself and others against coronavirus Find out more FOLLOW US © L&Q 2021 Contact us Our Offices Help and advice Send us a message Media Centre Latest news Social media About L&Q Our Customer promise History of L&Q Our people Working at L&Q Latest jobs Career pathways Investors Financial performance Trading updates Terms of use Privacy Policy Accessibility Modern Slavery Statement Sitemap × By using our website you consent to all cookies in accordance with our Cookie Policy. Read more STRICTLY NECESSARY ANALYTICS ADVERTISING FUNCTIONAL SHOW DETAILS ACCEPT ALL DECLINE ALL