0 Products Supplies Business Solutions Support About Brother Blog Added to basket Corporate Social Responsibility Hub Home Brother About Brother Corporate Social Responsibility Hub Responsibility Our People Community Customers Business Partners Environment A welcome from our Managing Director, Phil Jones, MBE This past year our focus has very much been on creating a culture whereby the business and its people can thrive. We’re encouraging continuous development and have transformed our portfolio of high quality technology services and products, all supported by a team of people committed to successfully delivering a sustainable strategy for the future. Read more from Phil Download our CSR report Latest corporate news from Brother UK Brother UK approved as sending Zero Waste to Landfill Brother UK has been approved as sending Zero Waste to Landfill. We are thrilled to have received the Zero Waste to Landfill accreditation for 12 consecutive years. Institute of Sales Professionals Our MD Phil Jones and two of our Marketing colleagues, Lesley Howe and Sarah Hope have recently passed their ISP Fair Ethics Exam. As part of our long-term partnership with the Institute of Sales Professionals, all our colleagues in a customer facing role are required to complete this exam to ensure they are working to an ethical and consultative sales code of conduct. Run Heaton Park event On Sunday 10th October, 5 members of the Brother UK team took part in the "Run Heaton park" event competing in both the 5k and 10k races. This was in aid of raising vital funds to support Macmillan and to take part in our wider global event "Gold ring charity" aimed at moving to raise funds for cancer support charities. The team raised just over £700! Creating a sustainable future Ensuring we create a sustainable future for all, we continue to work towards the United Nations Sustainable Development Goals. These address the global challenges we all face. We’re proud to be meeting each of these goals, ahead of the global target of 2030. Find out how we are meeting these goals Corporate Responsibility Our business is driven by our culture and corporate goals. These are set by Brother Industries Ltd. our Japanese headquarters and we adapt them to suit our local business values as a sales office, our response to global initiatives is different to those of a manufacturing plant or a research facility. Find out what corporate responsibility means to us Our People Our people drive everything we do, so we provide them with the support to live happy, healthy and fruitful lives. To do this, we have a well-developed Health and Well-being Programme, recognised by Investors in People, and an award-winning Learning and Development Strategy. See what life is like for our people at Brother Community As one of the largest businesses in Tameside, we feel we have a responsibility to assist our local community where we can. We also recognise that our community engagement can bring other benefits to our business. Our learning and development activities support community involvement, with those undertaking these initiatives benefiting from increased confidence, a sense of well-being and a greater understanding of diversity in all its forms. We aim to use our strategic values to help strengthen our local economy, boost colleague morale and raise our brand profile with our customers. Find out more about Brother in the community Our Customers Customers are the life blood of any business. Serving our customers well is vitally important to maintaining and growing our sales each year. This is achieved by delivering the best products and services we can. Our customers fall into two groups, the end user who ultimately buys and uses our products and the channel customer who provides the means of getting our products to them. No matter what kind of customer we deal with though, we pride ourselves in providing the highest standard of service and support in the business. Find out what our customers mean to us Business Partners It is important for us as a business to invest in developing long and fruitful relationships with our Business partners. We not only like to work with the best, but we like to find some form of synergy and where possible, source partnerships locally. Our partners help us to deliver our social values, particularly around education and environmental sustainability. See the great work we're able to do with our partners Environment We have always had a strong commitment to the environment, which is why we recently transitioned to the latest version of 14001:2015 quality standard. We have accomplishing major milestones, such as Zero waste to landfill and being awarded the Queen's Award for Enterprise: Sustainable Development in both 2011 and again in 2018. Whilst we continue to meet these requirements and strive for best practice in our sustainable practices, we now focus our efforts on raising awareness and helping our customers to become more sustainable, often with the aid of our sister companies, Brother Industries UK and Brother Slovakia. Find out more about our environmental initiatives Industry Awards Brother UK regularly receives industry awards and certifications. These accolades help us to attract, retain and develop the very best talent in the sector. Recently, we were honoured to be presented with The Queen's Award for Enterprise: Sustainable Development, as well as being accredited by the Association of Professional Sales (APS) after passing an ethical sales assessment. See more of our industry awards and achievements Company Policies We have a long-standing commitment to operating in a responsible way. This commitment is enshrined in our Global Charter which sets out moral and behavioural codes, and helps us to manage our relationship with associates, customers, business partners, shareholders and our community. View our Company Policies Get in touch to discuss community engagement opportunities Contact Us Website Information Accessibility Cookie Policy Privacy Policy Terms & Conditions Webshop Terms & Conditions Returns Policy Brother Partner Programme BrotherZone Partner Portal Global Network Support Creative Centre Downloads/Software Security Support Information Find a Service Centre Manuals Recycling Latest Offers Register Device About Contact Us About Us Careers Latest News Blog Investor Information Anti-slavery statement United Kingdom | Copyright © 1995-2021, Brother UK Ltd, Shepley St, Audenshaw, Manchester M34 5JD | Brother Global Cookie Preferences Cookie Settings We use cookies on our site. Some of these cookies are necessary, while others help us to improve your experience by providing insights into how the site is being used. We also share information about your use of our site with our social media, advertising and analytics partners. You can find out more and control your cookie preferences at any time in Cookie Settings. By using our site you accept the terms of ourCookie Policy Accept All Cookies Cookies Settings