My account Home About us About us Everyone deserves a good quality home – from young families to retired people or those struggling in the housing market. That’s why we’re here. Clarion Housing is the UK’s largest housing association, owning and managing 125,000 homes: 350,000 people call a Clarion home their home. Homes are the platforms on which lives are built – and providing those homes is a role we take seriously. We’re committed to providing good homes and great service to all residents. And we have an ambitious £150m programme to deliver our wider social purpose through our charitable foundation, Clarion Futures: providing help and guidance, developing skills and helping people into work. Clarion Housing is part of Clarion Housing Group, which is made up of both commercial and not-for-profit subsidiaries. The group undertakes a range of commercial activities in order to invest in our core social mission – supporting residents and providing affordable homes. Social housing Learn all about social housing and how to find a home. Find out more Home About us What is social housing? See how we’re creating quality social housing and thriving communities across the country. Our social purpose Clarion Futures is our charitable foundation and delivers our social investment programme. This will see us invest £150m over ten years in one of the UK’s biggest social investment programmes – a programme that will generate £1bn of social value. We’re working with residents and the community to deliver this programme: helping our residents into jobs and training; combatting financial exclusion; delivering digital services, helping young people fulfil their potential; and improving neighbourhoods. How we help each year Support 2,000 people into work. Provide 250 high-quality apprenticeships. Help 3,000 residents with free debt guidance. Assist 15,000 young people. Our commercial activities Clarion Housing Group is made up of both commercial and not-for-profit subsidiaries. The group undertakes a range of commercial activities to generate revenue to invest in our core social mission: Latimer builds quality new homes across tenures Clarion Response repairs, maintains and improves our homes Grange manages more than 6,000 properties over 200 developments. In addition, we offer private housing to rent for working households and families whose needs are not met by social housing, but who aren’t able to buy a home. And House Exchange enables social housing tenants to swap homes, providing opportunities for social mobility How we invest As a business for social purpose, we don’t distribute profits. Instead, we reinvest to improve our properties and deliver our charitable aims. Improving homes Building new homes Ensuring safer homes Clarion Response: our repairs team Our Clarion Response repairs team completes 1,000 jobs every day, with 97% on time and an 89% customer satisfaction rating. See how we’re working to maintain and improve your homes. Our customer charter As a landlord, we’re reliable, responsible and fair, and we ask only the same in return from our residents. Through this partnership we enable our residents to build secure, independent and productive lives. Our commitments We’ll provide good quality homes and services We’ll respond promptly and effectively We’ll listen and keep you informed We’ll deliver value for money Your commitments You’ll take care of your home You’ll make payments to us on time You’ll be considerate to your neighbours You’ll be polite to our staff You’ll cooperate when we need to access your home Help and guidance Get help with skills, training, finances and more. Find out more Regeneration projects Get all the information on our regeneration projects. Find out more Residents’ Annual Report Discover the latest edition of our residents' report. Find out more About us Contact us Service status Clarion Housing policies Our social media Facebook Twitter Clarion Housing Instagram Clarion Housing Group YouTube channel Our group sites Clarion Housing Group website Latimer Homes property development Grange Property Management Clarion Housing Association Limited is registered with Regulator of Social Housing (4865); and is a Charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 (7686) and affiliated to The National Housing Federation, and g15 (London’s 15 largest housing associations). VAT no 675646394. Clarion Housing Association Limited’s registered office is at Level 6, 6 More London Place, Tooley Street, London SE1 2DA. 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