ÇIRAĞAN PALACE KEMPINSKI ISTANBUL Istanbul, Turkey BOOK NOW HOME ÇIRAĞAN PALACE KEMPINSKI ISTANBU ... KEMPINSKI WHITE GLOVE SERVICES At Ciragan Palace Kempinski Istanbul, we are dedicated to delivering a beautiful performance and to creating moments when luxury is felt. During these challenging and changing times, our promise to let you experience the warm-hearted and renowned Kempinski service remains the same. Our top priority is to ensure your well-being, safety and comfort and make you feel confident about making a travel promise and exploring this wonderful world again. Please be informed that all guests are obliged to wear masks without exception in all public areas as per the COVID-19 regulations of Ministry of Health and Ministry of the Interior. Due to COVID-19 related government restrictions in Turkey, some services might be limited. For further information, please contact with the hotel. Kempinski White Glove Services 'White glove' has always been a symbol of luxurious service and elegance. Guided by global health and safety recommendations and developing our service culture for this new phase in hospitality, we have implemented White Glove Services in our hotels worldwide. This initiative influences your guest journey throughout your entire stay, with a primary focus on the following areas: Sanitising stations are available in all public areas of our hotels. Masks covering the nose and mouth are available in all rooms and suites for you and your loved ones, and will be worn by our employees. Enhanced cleaning and disinfection procedures have been implemented in guest rooms, lifts, public areas, and back-of-house areas. Keeping a Distance, Without Being Far Away As part of Kempinski White Glove Services, we ensure that a distance of 1.5 to 2 metres is respected by both guests and employees, including in our restaurants and bars. Nevertheless, we remain attentive and on hand to craft wonderful moments for each and every one of you. Arrive in Style The Kempinski Private Transfer offers you the possibility to enhance your individual arrival experience. Refreshing towels, hand sanitiser, and face masks come as standard. A luggage cleaning and disinfection service are offered upon arrival before your suitcases are delivered to your room. Our valet parking service is offered only by meeting the highest hygiene standards. A Warm Welcome When arriving at a Kempinski hotel, you will find an easily accessible sanitising station at the entrance. Our receptionists and iconic Ladies in Red look forward to welcoming you, and guiding you through an adjusted check-in procedure. Do Not Enter My Room At check-in, you will be offered the possibility of choosing the new “Do Not Enter My Room” option, which means that while all services remain available, our employees will not enter your room during your stay until you express a wish to have your room serviced. Room-service deliveries, luggage assistance, and other services will take place in front of your room. Rooms & Amenities The cleaning of our flawless rooms and suites and the sanitisation of our beds meet the highest possible hygiene standards. To enhance your confidence during your stay, the selection of room amenities now includes face masks, cologne and hand sanitisers. Restaurants & Bars To ensure carefree indulgence in the carefully crafted dishes and beverages at our restaurants and bars, the recommended distance between all visiting guests is strictly maintained. Our employees and the culinary teams ensure that the highest hygiene standards are always respected. Wellness, Spa & Swimming Pool In all spa areas, including changing rooms and showers, a distance floor has been implemented. The cleaning and disinfection process has also been enhanced to allow you to unwind and relax while feeling safe and taken care of. Individual hotels have enhanced this offering with special spa menus and pool usage procedures, as appropriate. Thank you for your continued trust in Kempinski Hotels. We look forward to welcoming both loyal and new guests with white gloves and our ever-enduring warm-hearted service. For further information, please contact us at assistance@kempinski.com, mentioning your name and specifying your hotel selection and arrival date. Last updated on 4 August 2021. KEMPINSKI WHITE GLOVE SERVICES During Your Stay Inspired by our 123 years of luxury hospitality expertise, Kempinski White Glove Services is a comprehensive range of measures to ensure the safety of our guests and employees, without compromising ... FURTHER INFORMATION KEMPINSKI WHITE GLOVE SERVICES Local & National Legislation Çırağan Palace Kempinski strictly complies with all requirements set by the Turkish government. This summary of certain key points is provided for your convenience*. Documents Required for Entry into Turkey Citizens from other ... FURTHER INFORMATION KEMPINSKI WHITE GLOVE SERVICES Traveler Information This summary of certain key points is provided for facilitating your travel. Please note that these key points should not be construed as legal advice, they are provided for informational ... FURTHER INFORMATION KEMPINSKI WHITE GLOVE SERVICE Booking Policy You may kindly reach to Çırağan Palace Kempinski Istanbul’s cancellation policy at below for your relaxation: Individual Bookings For ROOMS, STUDIO AND ONE BEDROOM SUITES: Please be advised that should ... FURTHER INFORMATION CONTACT US +90 212 326 4646 reservations.ciraganpalace@kempinski.com BOOKING MODIFY CANCEL HELPFUL INFO GUEST REVIEWS PRESS ROOM LOYALTY PROGRAMME BEST RATES GUARANTEE FAQ CAREERS CONTACT US ABOUT US IMPRINT LEGAL PRIVACY POLICY SITEMAP SIGN UP TO OUR NEWSLETTER SUBSCRIBE © 2021 KEMPINSKI HOTELS ÇIRAĞAN PALACE KEMPINSKI ISTANBUL, CIRAGAN CADDESI 32, 34349, ISTANBUL TURKEY +90 212 326 4646