Kaiser Permanente Home Español Choose your region Choose your region Register Learn Shop Plans Doctors & Locations Health & Wellness Get Care Search Our vision Print Choose a category Our vision Our commitment to quality Patient safety How to report concerns Measuring quality Protecting your privacy Our Vision We understand that you want the best care possible for yourself and your loved ones, and our mission is to provide this high-quality care. We continuously work to live up to your expectations, and we strive to improve our care. Improved care by Kaiser Permanente translates into improved health for the members we serve, making high-quality care a goal we all want to achieve. Our vision at Kaiser Permanente is to be a leader in total health by making lives better. Learn more about how we: Evaluate the quality of care you will receive as a Kaiser Permanente member Take steps to ensure the safety of our members Protect your privacy and prevent fraud Make it easy for you to report quality and safety concerns You can also find out more about measuring the quality and safety of health care at Kaiser Permanente. Reviewed by: Quality, Risk Management & Patient Safety Department, July, 2018 Find care Get Care Find Doctors & Locations Health Classes Care When Traveling Our organization About KP Patient Quality & Safety News & Views Commitment to the Community Diversity & Inclusion Annual Report Careers Media Inquiries Member support New Member Welcome Forms & Publications Support Center Medical Information Requests Visit our other sites Individual & Family Plans Medicaid/Medi-Cal Medicare Affordable Care Act For Businesses For Federal Employees Broker Support Language Español Other Languages twitter facebook youtube pinterest instagram Accessibility Nondiscrimination Notice Website Privacy HIPAA Notice of Privacy Practices Terms & Conditions Rights & Responsibilities Disaster Planning Technical Information Site Map Contact Site Manager Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057 Selecting these links external site icon will take you away from KP.org. Kaiser Permanente is not responsible for the content or policies of external websites. Details Adobe Acrobat is required to read PDFs. © 2021 Kaiser Foundation Health Plan, Inc.