Case Management ; Partnering with Familes to Help Kids ChildServe’s Case Management team offers care coordination services for children with special healthcare needs and their families. We support central Iowa families by assessing needs and helping them access services. Our case managers create individualized service plans with each child’s care team, coordinate services, and monitor progress to ensure plans remain effective and well-suited to each child. Why choose ChildServe? Experience & Training ChildServe’s case managers have education, experience, and training in serving the unique needs of children with special healthcare needs and their families. CARF-accredited We hold CARF accreditations in pediatrics, brain injury, and service coordination. We Come to You To make life easier for families, Case Management comes to you! Our case managers can meet individuals and their families at their house, at a coffee shop, or any convenient location. Who We Serve ChildServe Case Management serves children with special healthcare needs (birth through 25 years old). Young adults entering the program for the first time must be 20 years old or younger. Children and young adults must qualify for one or more of the following Medicaid Waivers: Intellectual Disability (ID) Brain Injury (BI) Our Approach Expert Staff At ChildServe, we know kids. Our staff specialize in working with children and use a family-centered, child-focused approach to coordinate care for each individual. Our Case Management team averages nearly ten years of experience in providing community-based case management services in Iowa. Multiple case managers are also Certified Brain Injury Specialists. We Partner with Families The Case Management team puts families first. The service plans we build for each child focus on areas of strengths, interests, abilities, and goals to help them live a full life. As children receive services, Case Management staff will monitor progress, problem solve as needed, and help parents/guardians communicate easily with ChildServe and other service providers in the community. Case Management supports individuals and their families in deciding what is best for them. Frequently Asked Questions How do I get started? Where do services take place? When do services take place? View our Annual Outcomes ChildServe regularly gathers child and family satisfaction feedback, quality reports, and census data to monitor services and continuously improve the care and services we provide. Download Outcomes Contact Us! ChildServe – Ames 1915 Philadelphia Street, Ames, IA 50010 (515) 232-7220 ChildServe – Johnston 5406 Merle Hay Road, Johnston, IA 50131 (515) 727-8750 If you would like to make a referral, or if you have questions for our team, please email communications@childserve.org. Be sure to include which location you are interested in so we can connect you with the right team member. About ChildServe improves the health and well-being of 5,200 children each year through specialized clinical, home, and community-based programs and services. We serve children with developmental delays, disabilities, injuries, and other special healthcare needs. Follow Us Contact Us communications@childserve.org Johnston | 515-727-8750 Ames | 515-232-7220 Des Moines | 515-280-5332 Iowa City | 319-351-5437 Links Privacy Policies Standards of Conduct AlertLine Donate Subscribe To Our Newsletter Join our mailing list to receive the latest news and updates from our team. SUBSCRIBE! Copyright © 2021 ChildServe. All rights reserved.