Switching Virgin Media and O2 Help & Support Blog Broadband Switch Switching broadband Ready to take our lightning fast Virgin Fibre Broadband for a spin? Switching broadband is simple and we’ll soon have you up to speed with seamless streaming and zippy downloads. See what you can get Broadband packages on offer Looking for speedy broadband? After a phone deal, too? You can even bump up your bundle with an epic range of top-notch TV. Broadband only Don't need a phone service? Scale it back with our Broadband only option. From £38 a month 18 month contract £35 setup fee applies See all Broadband only deals Broadband and phone Stay connected with superfast fibre and calls. From £28 a month 18 month contract £35 setup fee applies See all Broadband and phone deals Broadband, TV and phone Enjoy superfast broadband, hundreds of top channels and your favourite streaming services. From £33 a month 18 month contract £35 setup fee applies See all Broadband, TV and phone deals Switch broadband provider in 4 simple steps Switching your broadband to Virgin Media couldn’t be easier. Just follow our 4 simple steps and you’ll be up and running in no time. Have a browse Tap in your postcode to see which Virgin Media services are on offer at your address. Take your pick from broadband only deals to bundles including Virgin Landline and Virgin TV, too. Take your pick Once you’ve decided on the best deal for you, fill in a few details to place your order. Then we’ll get things moving on our side so you’re up to speed as soon as possible. Cancel your current contract If you haven’t already, make sure you cancel your services with your current provider. Remember, there may be a notice period, so be sure to check your existing contract. Get up and running If you need any wiring installed, our technicians will pop by on an agreed installation date. Just so you know, there may be an extra charge. If the internal wall socket is in good condition and in the right place, pick a QuickStart kit when you check out and then set it up yourself. Reasons to switch broadband provider From slow broadband speeds to connection issues, there are loads of reasons to switch to a new provider. It's easier than you may think and is more than worth it when you find a better deal. A few minutes’ searching can transform your life online, and superfast Virgin Fibre Broadband is here to bring you bang up to speed. FAQs How long does it take to switch broadband? Can I keep my landline number when I switch internet provider? Can I switch broadband during a contract or do I have to be out of contract? Do I need to cancel my broadband before switching? How much will switching broadband cost me? Will I lose access to internet during the switch? Is there a cooling off period in case I change my mind? Is it best to bundle up with a broadband package? The legal stuff Virgin Media’s fastest, most reliable WiFi ever, due to enhanced WiFi signal from Hub. Your price will not increase during the minimum period except for broadband only packages. SEPARATE CONTRACTS AND BILLING APPLY TO VIRGIN MEDIA AND O2 SERVICES New customers only. SERVICES ONLY AVAILABLE IN VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details. What is a minimum period? When you take any services from Virgin Media you will be committing to taking that service for a minimum amount of time (e.g., 18 months). Virgin Media call this a minimum period, minimum term or minimum commitment period but they mean the same thing. Please check your basket for details of the minimum period that applies to the services you have chosen. What if I cancel or move home? If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area – this is because you will be asking to cancel your services early. The Virgin Media network does not cover all of the UK – please use our postcode checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here. For the full terms and conditions please click here. General Offers TV Broadband Landline About us Careers Advertise with us Partner with us Accessibility Legal Site map Contact Us Our Cookies Virgin Media and O2 ©2021 Virgin Media All Rights Reserved Your Cookies We use cookies to give you the best browsing experience, to create content, ads and offers personalised to you and to analyse our website use. Sometimes we share cookie data with our social media, advertising and analytics partners. For more details see our Cookie policy or open the cookie jar to change your setting and switch off any non-essential cookies. Accept and continue to site Open the cookie jar