512-246-1400|customerservice@crossroadsus.com Go to... Terminate Service Please submit your request for cancellation of water/wastewater services. Please be aware that whichever business day you selected for cancellation, services will be disconnected anytime between 8 am and 5 pm that day. We are closed for federal holidays and weekends and these days are not available for water terminations. Since utilities are billed in arrears, you will still owe final bill(s). Please call our office with questions. If you have a deposit on file, any unpaid balance on your account will be deducted from the deposit. Any remaining deposit balance will be mailed to the forwarding address. This deposit process may take up to 90 days. Full Name on Account Email Service Address Account Number Your Phone Number Date to Disconnect Services *Closed weekends and federal holidays, Services disconnected anytime between 8 am - 5pm Forwarding Address OFFICE HOURS Monday – Friday 8 AM – 5 PM 24 Hour Emergency Service Closed Major Holidays CONTACT US Phone: 512-246-1400 customerservice@crossroadsus.com 2601 Forest Creek Dr. Round Rock, Texas 78665 CROSSROADS UTILITY SERVICES Crossroads Utility Services is locally owned and offers a full-range of water and wastewater services to Utility Districts in the Central Texas area. Copyright 2021 Crossroads Utility Services | All Rights Reserved | Privacy Policy | Powered by Off Cinco | Legal Notice

512-246-1400|customerservice@crossroadsus.com Go to... How can we help you? OFFICE HOURS Monday – Friday 8 AM – 5 PM 24 Hour Emergency Service Closed Major Holidays CONTACT US Phone: 512-246-1400 customerservice@crossroadsus.com 2601 Forest Creek Dr. Round Rock, Texas 78665 CROSSROADS UTILITY SERVICES Crossroads Utility Services is locally owned and offers a full-range of water and wastewater services to Utility Districts in the Central Texas area. Copyright 2021 Crossroads Utility Services | All Rights Reserved | Privacy Policy | Powered by Off Cinco | Legal Notice