Working with us Home Industry and commercial Supply chain Working with us Safety and service is central to everything we do. We expect all our suppliers to support us in working sustainably to deliver world-class safety and a service that puts passengers and freight users first. Every year, we spend around £7bn on works, services or products, and we’re committed to maximising the value delivered by each and every supplier. We currently have around 11,000 listed suppliers – 4,000 of these were engaged in the last financial year. As a supplier to Network Rail, it is important to understand how we measure our company performance. We do this through national and local scorecards which provide a clear view of performance throughout the company. The national scorecard is published every period and shows how Network Rail is performing against 21 measures. It shows the annual target, the most recent performance figures and a forecast of where the company expects to be at the end of the year. Supplier management Supplier Management is about enabling collaborative, innovative, value adding relationships with our suppliers, whilst ensuring that contractual obligations are met, and supply chain risks are effectively managed. Our vision is to manage the relationship with our supply chain to drive value in a safe, efficient and sustainable way in line with Network Rail values with an aim to be net zero. Supplier management is made up of three activities that support and build upon each other, namely, contract management, supplier performance management, and supplier relationship management. Contract management Performance management Relationship management Working with suppliers that demonstrate our values Science-based targets Introducing PRISM Our supplier performance procedures are here to support you in providing an effective service. PRISM is one of the tools we use to assess the performance of our capital works suppliers. We also use PRISM to assess our own performance. PRISM tool (565 KB, xls) PRISM scoring criteria (118 KB, xls) PRISM was developed in conjunction with the rail industry supply chain and various in-house functions to drive a culture of continuous performance improvement. The PRISM process enhances existing project management meetings (for example, progress meetings) rather than adding additional requirements. It requires project managers to document discussions that should already be happening. Who should complete PRISM forms? Which contracts require a PRISM form? The PRISM process Sustainable development for Britain’s SMEs and communities We directly employ 40,000 people and support another 117,000 in our supply chain, many of them providing access to employment, training and apprenticeship schemes. Supporting local communities is an important part of our contract with suppliers. We not only ask suppliers to identify opportunities to recruit people from the local area and provide entry-level employment opportunities, but we also ask them to procure goods and services from SMEs and social enterprises, supporting local business and the local economy where possible. Supporting local communities Supporting the SME market Open for business – our contestable work you could deliver Our supply chain charter In order to provide a safe, reliable, efficient and sustainable railway fit for the 21st century, our ambition is to establish a world class supply chain that builds long term mutually beneficial relationships and encourages joint strategic development – in a fair, transparent and consistent way. Our commitment to you Achieving results together Outcomes to be proud of Working respectfully Materials quality assurance Our Materials Quality Team provides customer-focused supplier quality assurance (SQA) activities and materials engineering technical expertise, supporting the materials business units within Route Services. Team services Related pages Supply chain Our extensive supply chain network plays its part in helping us run a safe and efficient railway. Recommended stories Becoming a supplier Interested in working with us? We're committed to making it easier for organisations to work with us and provide their services and products to help make Britain’s railway even better. Depending on what your organisation... Existing suppliers We are committed to making it easier for suppliers to work with us. Here you will find a range of information dedicated to our supply chain. From easy access to our range of digital portals... Information for SMEs Our working relationship with SMEs is vital in delivering a safe, reliable and innovative railway for our customers. Since 2015/16 we have increased the proportion of our total expenditure spent with SMEs from 15.5% to... Procurement Find out about the procurement process and up coming procurement opportunities through our centralised Route Services team and our Network Rail regions. Procurement at Network Rail takes place on two levels. Route Services is a... Together we can end domestic abuse Follow us on: Home Who we are Staying safe and secure Media Contact us Copyright © 2021 Network Rail Privacy notice Cookies Terms & conditions Accessibility statement Modern Slavery Statement Site Map Feed