EN Retail Join the top retailers pursuing digital transformation by leveraging Rimini Street support Overview Retail Resources Featured Clients Industry Solutions Why Rimini Street Contact Us Free up Funds for Top- and Bottom-line Impact in the Retail Industry The strong survive, then thrive in the retail industry. Rimini Street independent, third-party support services and comprehensive support solutions help retailers gain operational efficiency, maximize the value of current systems, and invest savings in transformative digital innovation. Retailers save time, money, and resources with Rimini Street Support Fierce global retail industry competition creates pressure to transform even while being burdened by the high cost of operating and maintaining current IT operations. One-sided enterprise software vendor policies, vendor-dictated IT roadmaps, and unresponsive support models exacerbate the pressure — and cause severe budget constraints. Rimini Street independent, third-party support helps retail clients recapture time, money, and resources, reallocating them to key innovation priorities to enable market differentiation and enhanced personalized customer experiences. Follow the journey of five clients who made the switch to independent, third-party support for their ERP systems. Get comprehensive support services and ultra-fast response times to enable resources for innovation Retailers understand that service and response times matter to maintain loyalty and high customer satisfaction rates. Rimini Street support includes ultra-responsive SLAs and a broad range of value-added services including support for customized code and global tax, legal, and regulatory updates. An unwavering commitment to service excellence, including service delivery by expert Primary Support Engineers assigned to each client, has helped Rimini Street achieve an average 4.9/5.0 customer satisfaction rating and ensure core systems continue to run the business for the long-term — reliably and securely. Read the complimentary Gartner retail report for recommendations on retail transformation and innovation Fund transformation that supports retail growth Retail 4.0 emphasizes the need for retailers to focus on transformational and integrated technologies that are critical to survival and success. Retailers around the globe have discovered that the comprehensive enterprise software management services from Rimini Street help maximize the value, useful life, and security of current retail software systems, enabling retailers to embrace future technologies to better leverage growth. Watch the video Additional Resources Previous ANALYST RESEARCH Gartner Research Report: Top Trends in Retail Digital Transformation and Innovation for 2021 INFOGRAPHIC In Retail, the Next Normal is Now Next Featured Clients View All Clients Previous Next Industry Solutions See all Solutions Oracle Database The one-stop shop for support for Oracle Database Oracle E-Business Suite Experience ultra-responsive support for Oracle EBS and reduce maintenance costs PeopleSoft Experience comprehensive support for PeopleSoft SAP Get support for SAP IS Retail and keep the current SAP implementation for 15+ years JD Edwards Get personalized support for JD Edwards while avoiding unnecessary upgrades Oracle Retail Innovate and grow with your existing Oracle Retail platform ATG Commerce Ensure stability of commerce solutions Salesforce Help maximize ROI on Salesforce investments Application Management Services (AMS) for Oracle Optimize support and IT operations to improve service delivery Application Management Services (AMS) for SAP Receive a wide variety of services for maintaining mission-critical SAP systems Why Rimini Street Rimini Street unified support solutions replace vendor support and deliver a premium, tailored service experience to help drive business results. The Rimini Street mission to help clients extract the greatest possible value from their enterprise software has helped save over $5B to date. Better model Rimini Street support is vendor-agnostic, ideal for evolving and hybrid IT environments. Expert interoperability and security solutions help ensure that clients can keep existing software releases for at least 15 years and allocate scarce IT funds to critical strategic priorities. Better people Better outcomes Get started now. Contact us to learn more. All fields marked * are required. Company Name * First Name * Last Name * Business Email * City * Country * Select... United States Afghanistan Aland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua &amp; Deps Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire Bosnia Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Bulgaria Burkina Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Rep Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo (Democratic Rep) Cook Islands Costa Rica Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island &amp; McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Ivory Coast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea N. Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Vincent &amp; the Grenadines Samoa San Marino Sao Tome &amp; Principe Saudi Arabia Scotland Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia &amp; South Sandwich Islands South Korea South Sudan Spain Sri Lanka St Barthelemy St Helena Ascension &amp; Tristan da Cunha St Kitts &amp; Nevis St Lucia St Martin St Pierre &amp; Miquelon Sudan Suriname Svalbard &amp; Jan Mayen Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad &amp; Tobago Tunisia Turkey Turkmenistan Turks &amp; Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands British Virgin Islands U.S. Wales Wallis &amp; Futuna Western Sahara Yemen Zambia Zimbabwe Message Information that you enter into this form will be used to fulfill your request and to keep you updated about our services and in accordance with Rimini Street's Privacy Policy. You may opt-out at any time. Submit New to Rimini Street? Rimini Street Advantage All Support Services Products Supported Software Support Features About Rimini Street About Us Leadership Careers Investors Rimini Street Foundation Popular Links Client Portal Login Newsroom Blog Savings Calculator Follow Rimini Street Contact Us Copyright © 2021 Rimini Street, Inc. All rights reserved. Request a Quote Request More Information Privacy Notice Important Privacy Information Terms of Use UK Modern Slavery Act Statement Site Map By clicking “Accept All Cookies”, you agree to the storing of cookies on your device and unique device identifiers to enhance site navigation, analyze site usage, and assist in our marketing efforts as further discussed in ourPrivacy Notice. Accept All Cookies Cookies Settings