PODCAST Connected Commerce BUSINESS BEYOND BORDERS The podcast that explores the story of connected commerce – how businesses can prosper online, by building customer trust in a digital-first world. Episodes Episode 5: Learn the secrets to combatting identity fraud Amber Burridge Head of Fraud Intelligence Cifas Chris Luttrell CEO IDology In the past 12 months, over 56 million Americans have had an account fraudulently opened using their identity. As the amount of time we spend online increases, unfortunately so does the fraud risk with 87% all identity theft in UK now occurring online. The impact identity fraud can cause an individual or a business is devastating. Seasoned experts Amber Burridge, Head Fraud Intelligence at Cifas and Chris Luttrell, CEO, IDology, discuss the steps towards combatting identity fraud. Episode 4: How to be a truly borderless business Spencer McLain VP & General Manager, EMEA Ekata Matthew Furneaux Director of Location Intelligence GBG In a world where borders continue to matter less when it comes to goods and services, it is vital for businesses to know who their customers are. Experts Spencer McLain, VP & General Manager, EMEA at Ekata, and Matthew Furneaux, Director of Location Intelligence, GBG, share insights on how to extend your business globally. Episode 3: Is the future cashless Jonathan Jensen Director, Identity Verification GBG Tony Craddock Director General Emerging Payments Association More than 7.4 million people are now living an “almost cashless life” in the UK alone, choosing to use contactless and digital payment methods. But what is driving this shift? And what does a move away from cash mean for the most vulnerable people in society, and those that simply prefer using cash? We ask experts Tony Craddock, Director General at Emerging Payments Association and Jonathan Jensen, Director Identity Verification at GBG, what is the future of cash. Episode 2: The data value exchange Keily Blair Partner & Head of Cyber & Privacy Litigation Orrick David Thomas Head of Product, Identity GBG Have consumer attitudes towards the value of personal data changed, with the rise of digital transformation? As we spend more time than ever online collaborating and accessing digital services, what will this mean for technology innovation and regulations? Businesses face the increasingly complex challenge of delivering digital services that fall on the right side of data privacy and public trust. In this episode, we ask experts Keily Blair, Partner & Head of Cyber & Privacy Litigation at Orrick Episode 1: The X Factor: how UX and CX are driving digital forwards Jay Tulloch Head of Design Metro Bank Henry Thomas Head of UX GBG As more and more previously ‘under-digital’ demographics embrace digital technology to stay connected, businesses need to continue to simplify and streamline their online experience. In this episode, Jay Tulloch, Head of Design at Metro Bank, and Henry Thomas, Head of UX at GBG, discuss how getting UX right is the key to your bottom line. About the host Chris Boaz Marketing Director GBG Chris leads the group marketing function for GBG, a global technology specialist that enables businesses to prosper online through a range of digital identity solutions. With over 15 years’ experience in B2B growth focussed marketing, Chris is a strategic leader with a track record that spans start-ups to global corporate organisations. © Copyright 2021 GB Group plc ('GBG') Cookie Policy We use cookies to deliver our online services set out in our Cookie Policy including ads and social media features. We use analytical and targeted media cookies to enhance your experience. To proceed to the site and consent to our cookies, click Accept. To modify your cookie preferences, click "Change Preferences". For the full details of each of the cookies we use please see our cookie policy here. Change Preferences Settings Accept Cookies