NEWS FRAMEWORKS PARTNERS CUSTOMERS ABOUT CONTACT SEARCH Contact Centre Services - RM3815 Contact Centre Services - RM3815 The Contact Centre Services framework provides consultancy and implementation services for communications channels to enable the public to interact with government services How Bramble Hub works We operate as a thin prime contractor with a diverse network of subcontractors. Our public sector customers get access to hundreds of innovative suppliers. Our suppliers get a contracting route to work they otherwise wouldn't get. We match customers with suppliers and we eliminate the pain of procurement for both sides. CONTACT US Name: Contact Centre Services Start date: 01-06-2017 Current end date: 31-03-2022 Web page: Page on Crown Commercial Service website Framework Lots Bramble Hub can supply on the following Lots on this framework: Lot 1 — Specialist Contact Centre Consultancy Services: Contracting Authority's current / new Contact Centre strategies - Review, analysis and recommendations for existing / new Contact Centre delivery - Customer /process journey creation and mapping - Cost optimisation - Resource management - Change management - Procurement advice and support Other Information Contact Centres include a broad range of communications channels that the public uses to interface with government services. This includes telephony, email and web-based communications. News about this framework Contact Bramble Hub for the new Contact Centre Services framework RM3815 Related Frameworks You may also find these frameworks useful: Technology Services 2 Management Consultancy Management Consultancy Two VIDEOS ABOUT BRAMBLE HUB PARTNER LISTINGS TEAM 020 7735 0030 contact@bramblehub.co.uk Bramble Hub Ltd 9e Albert Embankment London SE1 7SP Registered Company Number 4136381 Terms and Conditions | Privacy | Cookie Policy | Modern Slavery Statement | Carbon Reduction Plan Squarespace development by Build14me By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively. Please visit our Cookie Policy for further information Accept