Services SHARE Open image tooltip Create a sustainable workplace Steelcase has the products + services + insights that can help you create and maintain a sustainable, interconnected workplace. SERVICES TO HELP YOU CREATE A SUSTAINABLE WORKPLACE We understand how work and workers have changed and how that has changed the workplace. Steelcase has the products + services + insights that can help you create and maintain a sustainable, interconnected workplace. Steelcase and Steelcase dealers offer clients a portfolio of workplace services. It’s about understanding your needs, exploring options, applying the right products, and ensuring your investment is delivered, installed and maintained. Steelcase delivers products and services through a network of independent dealers in over 650 locations globally. Our dealer network is the most extensive and experienced in the world, delivering global experience with local service. Recycle + Reuse OVERVIEW Open image tooltip NO ONE NEEDS AN OFFICE IN A LANDFILL™ If you have office furniture that you no longer want or need, Steelcase can help. Our consultants can evaluate your furniture inventory and offer options for reuse, all with a “zero landfill” goal. The intent is for these used products to be placed back into service for reuse with other organizations, or because of age and condition of the used products, be recycled into new usable products. There are many options from which to choose with social, environmental, and economic benefits. SELL + CHARITABLE REUSE Sell Our consultants can assist you in developing a market price for your used furniture, acting as an agent to sell your used furniture on the open market, or possibly receiving credit to help offset the cost of your new Steelcase furniture for your workplace. Charitable Reuse More than just helping the environment, you can also help others. Steelcase helps businesses match their used office furniture, in addition to other equipment, with non-profit and charitable organizations around the globe. With a global reach, from U.S. cities devastated by natural disasters to countries desperately trying to rebuild their infrastructures, using this option offers significant benefits to both donors and recipients. This effort has extended the useful life of thousands of furniture products and has dramatically reduced the amount of waste dumped to landfills. RECYCLE + REFURBISH Recycle Reclaiming the materials found in office furniture and other assets is not always a small undertaking because of many variables. Yet, there is merit to recycling. Steelcase identifies materials found in used furniture that can be reclaimed and made into something new again. We can help to determine the feasibility and value for you. Asset Management Although your office is done using certain furniture, could other locations within your organization benefit from using it? Our asset management solutions can help. We can keep an inventory of exactly what you have, where it is, and if it’s available–making it easy to manage while making your investment go farther. Refurbish Sometimes refurbishing your existing Steelcase furniture with new fabrics and finishes, as well as adding new components, can extend your furniture investment. Reusing some existing furniture in your project may also help earn credit towards LEED® certification. WEEE The Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU entered into force on August 13, 2012 and became effective on February 14, 2014. The objectives WEEE are to preserve, protect and improve the quality of the environment, to protect human health and to utilize natural resources prudently and rationally. WEEE requires producers to finance the take back and recycling of products placed on the market in European Economic Area (EEA). Steelcase products that are considered WEEE are marked with the crossed-out wheelie. Products marked out with this symbol should not be disposed of in the normal waste stream. If a product has the following symbol, it is considered WEEE: Open image tooltip If you have an end-of-life Steelcase product that is dependent on electric currents or electromagnetic fields to work properly and is a stand-alone product, please contact scsd@steelcase.com for more information. INDUSTRIAL BATTERIES As a producer of industrial batteries under the Waste Batteries and Accumulators Regulations 2009, we Steelcase produce Lithium Ion batteries. We are obliged to take back free of charge, waste industrial batteries supplied to an end user for treatment and recycling. We are required to do this in any calendar year we place new industrial batteries on the market. If any of our customers or in certain cases other end users, require us to take back Industrial batteries, they should contact us at scsd@steelcase.com and we will coordinate the necessary arrangements for the return, proper treatment and recycling of the waste industrial batteries.” PROJECT REQUEST PLEASE COMPLETE THIS FORM TO REGISTER YOUR PROJECT INTO OUR SYSTEM. This form is intended for projects impacting more than 150 units. If less than 150 units, please contact your local authorized Steelcase dealer. Submit a project request Workplace Surveys FORM FOLLOWS FUNCTION Steelcase offers a suite of workplace surveys, based on our research and knowledge of the workplace, that are easy to use and help gain deeper insights about how people really work. The goal is to help design professionals and clients create harder working spaces— whether you need to collaborate, concentrate or both. Benefits of Using the Surveys An easy way to gather information from large groups of people; the reporting allows you to look at results for the organization, or by individual departments Tabulated results, distilling a lot of information into easy to read reports An excellent way to engage employees in efforts to change the work TYPES OF SURVEYS WorkWays Used to identify how people work, the survey uncovers how individuals manage their information and objects. Workplace Satisfaction Identifies the gaps between what employees feel is important in the workplace and what they actually have. Collaboration This survey looks at who people interact with, what activities are being done and where the interaction happens. Mobility Helps organizations understand how mobile their employees are and how that level of mobility can impact their workspace. Needs Assessment This survey helps uncover information about specific needs people have in the work place when they work alone or in groups. Private Office Designed specifically for those who reside in private offices, this survey identifies what users say is important and their agreement level of their current environment. Higher Education This survey identifies the key issues and helps demonstrate how a well-designed environment can help colleges and universities improve their learning environments. Express Offer Open image tooltip The international business environment is changing quickly and remains challenging for your business. We can help you to make your workplace better by delivering our Steelcase Seating solutions faster. Read more Performance Management OVERVIEW Open image tooltip For large organizations with multiple locations, a strategic approach is necessary to manage the complexity in order to drive down and control costs. We can help. Through a single point of accountability, we apply our experience and processes in furniture and asset management to positively impact real estate utilization; furniture acquisition, moves and maintenance costs; social and environmental factors. OUR PROGRAM Our program includes: Exploration and discovery of an organization’s product and service order processes and resources, so we can tailor the right solution to meet your goals Planning and development of a custom service offering with mapped processes and contractual service provider agreements to ensure desired outcomes Providing communication, training, as well as a personalized work flow management center with easy access to representatives for service requests, order initiation and/or follow-up Managing, measuring and reporting of services performed by Steelcase dealers and other service providers Performance Management guarantees measurable and consistent service levels, assuring that Steelcase is accountable for the total end-to-end experience — from request for quote, through delivery, installation and ongoing services. eBusiness OVERVIEW Efficiency Enchanced Looking to improve your performance, reduce cycle times, and save money? Our web-based tools help you streamline facilities management and furniture procurement tasks. We provide you with a customized portal integrated with our business and inventory solutions to address your needs. Want to know more? Contact your local Steelcase dealer or your local Steelcase representative. PROVEN BENEFITS Communicate Communicate with your internal audiences. Help them quickly learn about your furniture standards and applications, workplace insights and research, contact information, and process documentation. Purchase Simplify the purchase of all furniture and furniture-related transactions. Need a single chair? Buy it from an on-line catalog that shows only the products, options, and finishes you approve. Need a furniture solution to address the needs of an entire department? Use the same portal to find, review, and purchase from a Steelcase dealer. Our eCommerce engine can be scaled to capture all your spend at the line item level without you having to touch a key. Need to integrate with an eProcurement system? Want to leverage the cost savings advantages of eInvoicing? No problem. We routinely connect with Ariba, SAP, Oracle, SciQuest, and others so that you take advantage of transaction efficiency and spend management effectiveness. Want to know more? Contact your local Steelcase dealer or your local Steelcase representative. Collaborate Link project team members (facilities, internal/external design, dealer, etc.) to project information within a shared project space. Your teams save time by staying up to date with access to the current project documentation and latest drawing revisions. Monitor Performance Transparency is yours using leading edge integration between our portal and the Steelcase dealer business system. In real time (anytime), view furniture quotes, purchase order status, delivery schedules, punch list issue status, invoice and payment details, and historical spend reports. Manage Inventory View in real-time, the status of your unused furniture inventory. Check inventory availability, search warehouses, and make requests for in-stock products that meet immediate needs. Save money by avoiding the cost of new furniture and maximizing the use existing assets. About Steelcase Customer Care Legal Notices Follow Us Contact Us Steelcase Office Furniture Coalesse Premium Office Furniture Designtex Textiles and Wallcoverings AMQ Solutions Smith System Orangebox Steelcase Health Furniture Steelcase Education Furniture © 1996 - 2021 Steelcase Inc. is a global leader in office furniture, interior architecture and space solutions for offices, hospitals and classrooms. Our furniture is inspired by innovative research in workspace design. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. 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