Free ground shipping on all U.S. orders! Toggle Nav My Cart Home Shipping Information Shipping Information Order Processing and Delivery If an order is accepted and processed then this product is available in our distribution center and is available for shipping. Orders are usually processed within 1 business day (Monday-Friday, excluding holidays) after order confirmation. After an order is processed, the time of delivery is determined by the shipping method. Orders, once processed, cannot be cancelled. PDP does not currently process orders or ship on weekends. Weekend days should not be considered when calculating your delivery date. Shipping and Handling All shipments are handled by either Fed Ex or the U.S Postal Service (USPS). Transit time is a function of the class of service selected and the destination distance from our distribution center located in Southern California. Fed Ex shipments cannot be shipped to a P.O. Box, but USPS shipments can. Allow 1 business day for order processing + transit times. Super Saver (2-5 Days) = This is the USPS service Express Ground (2-3 Days) = This is the FedEx "Express Saver" service Overnight (Next Day after order processing) = This is FedEx Standard Overnight Service Continental U.S.- Shipping is currently available only to United States locations (lower 48 states + Hawaii and Alaska). Holiday Shipping Schedule- Fed Ex and other shipping companies have special pick-up and delivery schedules for the holidays. Please keep this in mind when ordering items during the holiday season. During the holidays, we will make every effort to deliver your package on time, but we advise that orders placed after December 12 may not arrive on December 24. Other Please be sure a valid email, phone number, and shipping address is provided so that we can contact you in case they have difficulty finding your address or making a delivery. We make every attempt to ship within 1 business day, but please be aware that in some cases it might take longer. There is a slight chance that our system will indicate that an item is in stock, when in fact we might have just sold the last item (while you were ordering), but the system has not been updated. In this instance, we will advise you when we can fill this order. Occasionally a product will be mishandled, lost or damaged in shipping. If this has happened to your order, please call the transportation provider (Fed Ex or USPS) who delivered your order to activate their claims program. We are not responsible for breakage, crushed, lost, or tampered cartons. How Do I Track My Order? Orders shipped by either Fed Ex or the U.S Postal Service (USPS) are trackable by logging into your account. Customers will be notified that the tracking number has been posted via an Order Status Update e-mail as well. Pre-Orders Are accepted on select items, and will be noted on the site accordingly. Not Available This product is not currently offered online. Please visit one of our sponsored retailers or check back later. Back Ordered This is an active product but is currently out of stock. We have replenishment product ordered and can process your order when stock is received. Please check back periodically to check on availability. International Shipping We do not currently ship orders outside of the United States. However, international customers are encouraged to contact us with specific details of any special order request. Support For questions regarding products contact PDP Customer Service at: 1-800-331-3844 or online at: http://support.pdp.com Free ground shipping on all U.S. orders! Shop Headsets Controllers Accessories Platform Brands Blog Company About Us Contact Us Accessibility Orders Shipping Information Track An Order Returns Warranty Support Sitemap Don’t miss out on the latest. Sign up here to join our mailing list and receive up-to-date product information from PDP! Sign Up for Our Newsletter: SUBMIT Performance Designed Products LLC, All Rights Reserved About PDP | Privacy Policy | Terms of Service | Intellectual Property | Modern Slavery By continuing your visit on our website, you agree to the terms and conditions of our privacy policy, including the use of cookies. Learn More I ACCEPT