menu help and contact you have an emergency? my online account Home > SERVICES > Online services > Manage my account > Be alerted in the event of a leak The Conso Direct Service, also called remote reading, alerts you in the event of a water leak * and provides you with day-to-day monitoring. You can thus know exactly where your consumption is and control it, without unpleasant surprises. HOW DOES THE CONSO DIRECT SERVICE WORK? Your individual water meter is equipped with a specific transmitter which transmits your water consumption in real time. You can then consult it at any time from your online account. Not all municipalities are equipped with remote reading. Contact your town hall or our Customer Service for any information. THE ADVANTAGES OF THIS SERVICE You are alerted by e-mail, sms or mail in the event of a leak for more security. You no longer need to plan to be present during the passage of the lifter for more peace of mind. The meter reading is now done automatically thanks to the transmitter, even in your absence. You pay for what you consume. Your invoicing is established according to your actual and not estimated consumption for more transparency. You follow your consumption day by day on your online account to save money. You can therefore quickly notice excessive consumption due to a leak or linked to a change in your lifestyle. TRACK YOUR CONSUMPTION WHEREVER YOU ARE Are you going on vacation or are you away for several weeks? Do you share your time between two residences? You can keep an eye on your water consumption from your smartphone or tablet and react quickly in the event of abnormal consumption. * If abnormal consumption has been observed for 5 consecutive days WHAT IS THE OVERCONSUMPTION ALERT? Vous fixez le seuil de consommation mensuelle en m³ que vous ne souhaitez pas dépasser. Un message d'alerte vous est envoyé lorsque le seuil est franchi. QU'EST CE QUE L'ALERTE FUITE ? Un message d'alerte vous est envoyé lorsque SUEZ constate pendant 5 jours consécutifs un écoulement permanent sur votre compteur d'eau. COMMENT PROFITER DE CE SERVICE ? Toutes les communes ne sont pas équipées de la télérelève. Rapprochez-vous de votre mairie ou de notre Service client pour tout renseignement. If your municipality is equipped, take advantage of this service by creating your online account and accessing the monitoring of your water consumption. You can also set up your own alerts according to your consumption habits. Your review in | es Contact Legal notice Terms of use

menu help and contact you have an emergency? my online account Home > APPROACHES AND ADVICE > Eco-gestures > Control my consumption > Evaluate my consumption Do you know how much water you consume on a daily basis? What are the steps you can take to reduce your water consumption and your bill? Take the test with this consumption simulator. YOU WISH TO HAVE AN ESTIMATION OF YOUR CONSUMPTION OF ANNUAL WATER? In just a few clicks, identify the most important consumer items and find out how to control them and… thus save money on your bill. Your review in | es Contact Legal notice Terms of use