Enlighten OPEX +1 617-999-7610 info@enlighten-opex.com Healthcare EIM Select Country OUR WORK INDUSTRIES INSIGHTS ABOUT US START A CONVERSATION METRICS & PLANNING ENLIGHTEN SOFTWARE SUPPORTS MANAGEMENT DISCIPLINES Sustainable continuous improvement is achieved by empowering leaders and teams with actionable information that gives deep insight into daily performance. Enlighten Software provides the metrics and planning backbone that enables managers at all levels to truly transform the business. ENERGIZE ENGAGEMENT Participate more effectively in daily team huddles and management meetings with timely, actionable information and common metrics. FUEL PROBLEM-SOLVING Gain visibility into bottlenecks, productivity issues and the cumulative impact of waste to prioritize and solve problems. PROACTIVELY MANAGE Create daily and weekly plans, coach team members and deliver quality with consistent management disciplines. BALANCE WORKLOADS Understand capacity and skill requirements for the days, weeks and months ahead to optimize resource allocation across the business. SET TARGETS EFFECTIVELY Use scenario modeling and waste insight to understand your team’s true potential and confidently set achievement goals. ACCELERATE GAINS Measure and improve. Develop a culture of continuous improvement that rewards progress. The timely feedback cycle makes this possible. DASHBOARDS PROVIDE VISIBILITY AND TRANSPARENCY AT EVERY LEVEL BALANCED SCORECARD Individual, team-level and Executive dashboards provide clear visibility of productivity, efficiency, quality, employee engagement and customer service levels. You will easily be able to see if your performance goals are balanced with quality and service objectives at every level of the organization. PERFORMANCE REPORTS FUEL DAILY DISCUSSIONS PERFORMANCE MEASUREMENT Consistent metrics for all teams create a “common language” to help managers identify best practice and improvement opportunities. Daily, meaningful performance feedback enables target setting, coaching and performance optimization by teams. Performance data is timely, relevant and actionable. FORECASTING INFORMS PROACTIVE PLANNING FORECASTING & PLANNING Our advanced forecasting methodologies predict volumes and help you model capacity requirements to ensure you are ready for expected and unexpected volume spikes. The software translates the complex interplay of volume trends and granular time standards into reliable and easy to interpret resource requirements. Long term forecasting feeds monthly, daily and weekly scenario modeling. Proactive planning and load balancing across teams and even department becomes the norm. UNCOVER, QUANTIFY AND REMOVE WASTE CONTINUOUS LEAN Enlighten’s unique system makes waste visible and quantifiable. Teams know how much time is spent on value-add work, non-value-add work and waste. Waste is categorized, enabling data-based decision-making, action plans and escalations and aggregated across business areas, enabling executive insight, prioritization of improvement efforts and accurate measurement of impact. UNDERSTAND AND MINIMIZE COSTS, WHILE ACCELERATING THROUGHPUT ACTIVITY-BASED COSTING Analyze unit costs as well as end-to-end process costs. Identify improvement opportunities that will provide the greatest ROI. Accurately measure the cost benefit of completed process improvement initiatives. Prioritize waste eradication and process improvement initiatives that accelerate throughput and provide the greatest customer value. DO YOU WANT TO TRANSFORM YOUR OPERATIONS? START A CONVERSATION 175 Federal Street, Suite 900 Boston MA 02110 +1 617-999-7610 info@enlighten-opex.com LATEST TWEETS How do you manage return-to-work and #remote work as we head into 2022? @MITSloan #management students have developed a framework for #hybrid work models – and it starts with #metrics. Learn more about the four-step framework here: ow.ly/7LWk50GQuTe pic.twitter.com/TXk14kTMr9 About 2 days ago from Enlighten's Twitter LATEST INSIGHTS Offshoring Last Resort Elements of Continuous Improvement Flexible Work Teams Avoiding BPM Project Pitfalls Overcoming the fear of sharing individual results The Power of Staff Engagement SITE NAVIGATION Transformation Program Metrics & Planning Industries Insights About Us News Contact EIM Terms of Use Privacy Policy Support Policy Copyright ©2021 Enlighten Software Site by M&C For better site navigating experience, please visit our EMEA site.Visit NowNo thanks, stay here