Open Menu Back Power cut help & advice How long will the food last in my fridge and freezer without power? Our advice to prepare for a power cut Someone I know needs extra support during this power cut, can you help? Why have I got a power cut, but my neighbour hasn’t? How do you get my power back on during a power cut? Why can’t you give me a generator? Can I claim compensation if I have a power cut? How do I look after my tropical fish during a power cut? My mobile phone battery is low. How do I reserve my battery? What happens to my solar panels during a power cut? Why wasn’t I told about the planned work? Will you need to enter my property? Why did my neighbour get a generator and I didn't?