Home Services Company Integrations Status Updates and Announcements SKU2U Fulfillment Status is set to Normal SKU2U Fulfillment remains dedicated to the safety and health of our employees, customers, clients, vendors and friends. This page will announce impacts related to any service interruptions SKU2U is experiencing including impacts During the COVID-19 outbreak, weather related disruptions and other events that may cause production delays at SKU2U Fulfillment. Throughout the COVID-19 outbreak, SKU2U Fulfillment will be implementing all recommendations and directives from the Centers for Disease Control (CDC), World Health Organization (WHO) and will be closely monitoring all press releases from the White House, Texas Governors Office and City of Fort Worth. ACTIVITIES BY CATEGORY AT SKU2U AND THEIR CURRENT STATUS Receiving Of Inventory - Status: Normal Order Downloads - Status: Normal Shipping Label/Packing Slip Production - Status: Normal Inventory Shopping/Allocation - Status: Normal Order Production (Pick Pack Process) - Status: Normal Box Sealing - Status: Normal Box Palletization - Status: Normal Inventory Transfer to Carrier - Status: Delays in Transit Times and Package Inductions with USPS/UPS/FedEx. UPDATE AS OF 02/16/2021 12:30PM Statement from the President: I hope all of you are staying warm and safe. We continued to not have power at our house until just about 5 minutes ago (30 hours straight) and hoping that it sustains. I have spoken with many of our employees and more than half had to find secondary shelter and others are trying to stick it out at home. With this being said, I apologize for the late update as hotspots and cell service has been very spotty here, we did close down again today. Neighborhood roads are iced over making it hard for any of our employees to get out of there homes. The bad news continues and they are now calling for ¼” of ice tonight followed by another 3-6 inches of snow. We were able to have an employee close to the warehouse stop by today and rest assured that power is still fully functional (go figure) and warehouse is staying at a consistent 64 degrees. We are going to have to play out this afternoon into tomorrow the same way we have been. They are saying snow/sleet to begin early afternoon going overnight into the late AM hours tomorrow. On a good note, after tomorrow we are done with the precipitation and by this weekend will get into the 40’s. We have already made the announcement to employees that we are working this weekend to get everyone caught up. I will continue to keep all of you updated as much as possible over the next 24 hours. Stay Safe! -Doug UPDATE AS OF 02/15/2021 06:00PM Statement from the President: I hope everyone is staying safe during this unprecedented storm that we have had over the past 24 hours in Texas. The majority of us have seen anywhere from 6-8 inches of snow and if you are anything like me, I am working off of my hot spot due to us loosing electricity at 3am this morning. The electric service companies have no knowledge when electricity for a lot of us could be restored. With this being said, we are all up against a second wave of sleet and ice that is scheduled to arrive tomorrow evening into Wednesday. We are waiting to see if we can get a limited crew in tomorrow to work some of your orders, however with the melting of snow today and then the refreezing tonight, it may make travel near impossible. I wish I truly had better news for all of you however we want to be mindful of all of our employees and not put anyone directly in danger. We are currently going to plan on a late opening tomorrow in hopes that we can try and get some individuals into the office, however we wont know more until then. We appreciate all of you working with us during this time as this is something that Texas has never had to deal with. As we continue to make decisions on SKU2U’s operations, we will keep all of you informed. Please Stay Safe! -Doug UPDATE AS OF 02/12/2021 01:10pm CDST RE: WAREHOUSE CLOSURE - MONDAY 02/15/2021 Statement from the President: I hope all of you had a good week. As the majority of you know, we have been up against some challenging weather these past few days in the DFW area. Now going into the weekend we are looking at a winter storm hitting us Sunday evening into Monday. We have continued to monitor the upcoming weather and after today’s report of a guaranteed 6+ inches, we have decided to announce our warehouse closure on Monday, February 15th (Presidents Day). Unfortunately, living in Texas, we aren’t the most “equipped” to handle this type of weather and want to keep our employees safety of our top most concern. With this being said, we will continue to monitor the situation over the weekend. If we see that there are any changes we will update you accordingly via our website (www.sku2u.com) by just clicking the status updates and announcements at the top of the home page. In the days following Monday, we are planning extended warehouse hours to get all customers caught up; however, do ask that you work with us as the forecast is calling for additional snow accumulations mid week. In addition to this, all of our carriers (USPS, FedEX, and UPS) have already reached out letting us know to expect delays throughout the week as well. We apologize for any inconveniences this may cause and appreciate your understanding. We value your partnership and please be safe in all of your travels. Regards, Doug Pignatelli The latest weather alert can be found here Weather related impacts to SKU2U Fulfillment are possible from 02/10/2021 through Wednesday 02/16/2021 from current weather reporting and advisories. UPDATE AS OF 02/11/2021 04:28pm CDST RE: WINTER WEATHER ADVISORY UPGRADED TO WATCH Tarrant County has been upgraded to a Winter Storm Watch in affect from late Saturday Night through Monday Afternoon. SKU2U Fulfillment will be monitoring weather reporting and this Storm Watch to determine any business interuptions that may be needed to keep our employees safe. Heavy Snow and Blowing Snow are possible for our immediate area. Total snow accumulations of 3 to 7 inches can be expected. Bitterly cold temperatures are also expected. Near Blizzard conditions are possible. The impact of this storm may make travel impossible in some areas. We will issue further updates as the forecast becomes more clear. The latest weather alert can be found here Weather related impacts to SKU2U Fulfillment are possible from 02/10/2021 through Tuesday 02/16/2021 from current weather reporting and advisories. UPDATE AS OF 02/10/2021 02:25pm CDST RE: WINTER WEATHER ADVISORY AFFECTING TARRANT COUNTY Tarrant County is currently under a Winter Weather Advisory that may affect our employees ability to safely travel to and from work. During winter weather advisories, SKU2U Fulfillment will monitor local weather reporting and school closures to determine alternate operating hours and business openings and closings. Weather related impacts to SKU2U Fulfillment are possible from 02/10/2021 through Tuesday 02/16/2021 from current weather reporting and advisories. UPDATE AS OF 03/24/2020 12:10PM CDST RE: TARRANTY COUNTY EXECUTIVE ORDER ISSUED ON 03/24/2020 Tarrant County Judge B. Glen Whitley has just published and Executive Order that affects all businesses and people residing in Tarrant County. All SKU2U operations reside within the City of Fort Worth and the county of Tarrant County. As SKU2U Fulfillment resides within the jurisdiction of this order, we have reviewed the order carefully and have concluded that SKU2U Fulfillment is considered "Essential Business" as indicated in the following portions of the Executive Order: Order 15 Sub-section "d" defining Essential Business Article iv (4) describing Essential Retail: Businesses not open to the public that ship or deliver groceries, food, good or services directly to residences Businesses that supply products needed for people to work from home, including businesses providing mail and shipping and post office box Article vi (6) describing Essential Services Necessary to Maintain Essential Operations of Residences or Other Essential Businesses: Mail and Shipping Services Warehouse/Distribution and Fulfillment". Therefore, SKU2U Fulfillment and its employees will continue operations under the Essential Business standards that have been set in the Executive Order. UPDATE AS OF 03/23/2020 11:40AM CDST RE: REVISED RECIVING PROCEDURES AFFECTING LTL, FULL TRUCKLOAD AND SMALL PARCEL RECEIPTS AT SKU2U FULFILLMENT SKU2U Fulfillment is announcing a temporary change to our standard receiving process and practices that will remain in affect during the COVID-19 outbreak. This change is in direct action and related to a study published by the National Institutes of Health and republished by the CDC (Centers for Disease Control). The study finds that it is possible for the COVID-19 Virus to be detectable on Cardboard Surfaces for up to 24 hours. It also found that the virus is detectable for up to two to three days on plastics and stainless steel. SKU2U Fulfillment is basing our decision to adjust receiving timeframes due to the fact that just about ALL LTL and FTL shipments arriving at SKU2U are Pallets containing Cardboard; however, are “Pallet Wrapped” with a Plastic Wrap. In an abundance of caution to our employees and their safety, SKU2U will immediately be implementing the following receiving procedural changes: During this change, receiving’s will be classified in 3 different categories: Full Truckload (Sealed Truck) Deliveries: Receiving of Full Truckload Inventory and Materials where a Truck has been SEALED from the manufacturers origin point and has traveled for a minimum of 72 hours: The Full Truckload (FTL) will be accepted as normal, without delay, SO LONG AS the FTL driver does not assist or touch the pallets being offloaded from the truck. Normal Receiving Activities will take place. Receiving of Full Truckload Inventory and Materials where a Truck has been SEALED from the manufactures origin point and has traveled for less than 72 hours: The Full Truckload (FTL) will be quarantined in a designated space in our warehouse until the Pallets have reached a minimum of 72 hours from the time the shipment left the manufacturers point of origin. Receiving activities will take place upon the expiration of 72 hours after departure from manufacturers origin. LTL (Less-Than-Truckload) Deliveries: Receiving of Less-Than-Truckload inventory and Materials where a Truck has not been sealed, and there is no timeframe of the last “touch” by the driver: The LTL shipment will be quarantined in a designated space in our warehouse for 72 hours before receiving activities will take place. Receiving activities will take place upon completion of the 72 hour quarantine. Small Parcel Deliveries (including Returns): Receiving of Cardboard Small Parcel Deliveries (including Client Returns) will be quarantined for 24 hours from the receipt from the small parcel carrier (FedEx, USPS, UPS, DHL, AMAZON or any other Small Parcel Carrier). Return process (induction into WMS and inventory replenishment) will take place upon completion of the 24 hour quarantine period. Receiving activities will take place upon the completion of the 24 hour quarantine period. EXCEPTIONS: The only exceptions to the receiving practices above will be for the receipt of Sanitization, Personal Protective Gear and other items SKU2U has deemed necessary to keep our employees’ health at the forefront. These items arriving at our warehouse will go through a 1-hour quarantine after being sprayed with the limited amount of sanitation spray we have available to us at this point in time. Please know that SKU2U Values our client relationships and understands the need for your business to operate as smoothly and as normal as possible during this unprecedented time. The Management and Employees at SKU2U are, and will continue, to do everything possible to keep our clients orders moving, inventory flowing and will exhaust every effort to keep your shipping needs operating as close to normal as possible. We do understand that this decision to adjust our receiving practices may seem less than ideal. SKU2U did not come to this decision lightly. The implementation of this measure is being made in an abundance of caution to our Employees and their Safety. We thank you all for your understanding, and please reach out if you have any questions or concerns. UPDATE AS OF 03/22/2020 7:50PM CDST RE: SHELTER IN PLACE ORDER ISSUED BY DALLAS COUNTY The "Shelter In Place" order issued by Dallas County currently has no affect on SKU2U Fulfillment or our normal operations. As of this update, most operations continue as normal. SKU2U Fulfillment is considering process and procedure changes related to our Receiving Process that will be announced Monday, March 23rd by the end of the business day. If our receiving process changes result in any business delay, SKU2U will update this website as well as email our clients to announce the changes. UPDATE AS OF 03/17/2020 12:57PM Currently, SKU2U is experiencing normal operations and productivity. The productivity process at SKU2U is broken down into the following main categories: Order Downloads Shipping Label/Packing Slip Production Inventory Shopping/Allocation Order Production (Pick Pack Process) Box Sealing Box Palletization Inventory Transfer to Carrier The changes below that have already been implemented have not affected our production timeframes. If new changes are required and production timeframes are affected, this website will be updated as well as email notifications to affected clients will be sent. Due to the COVID-19 outbreak, SKU2U has made the following changes to our normal daily production and business practices: Our offices are closed to in-person meetings from outside sources. This includes Clients, Vendors, Customers and Friends. This does not affect deliveries by courier, small parcel carriers and client carriers. However, during this time, anyone delivering to our Front Office will remain in the enclosed area and will be speaking through a glass barrier with our front office staff. Sign in/out sheets have been moved to the front lobby. Office staff whose functions require their presence at SKU2U Facilities have been reorganized to allow for the 6 feet of social distancing as recommended by the CDC. Office Staff who are capable of performing their functions from home will be working from home and only in office on an “as-needed” basis. Luckily, SKU2U had ample supply of Hand Sanitizers, Surface Cleansers, Soap and other cleaning supplies. Hand Sanitizers have been strategically placed around both office and warehouse locations to allow employees the ability to sterilize their hands. The biometric Clock-in/Clock-out process was suspended and replaced yesterday with a more sterile barcode scan method. Warehouse production processes have been revised to maintain distance between employees of 6 feet or greater to the extent possible. All Warehouse Electronic Devices are being sanitized twice per day and have been assigned to individual users. Human Resources is providing daily updates on CDC/WHO Recommendations to employees immediately upon them being released. Touch Points (door handles, toilet handles, production tables, etc) are being sanitized several times throughout the day. SKU2U will be limiting our outside assistance as it relates to temporary employee agencies until further notice. Only active temporary employees will continue to report to SKU2U Fulfillment. If the need arises for us to add additional temporaries (which is currently not expected), we will discuss with Human Resources and the temporary agencies additional onboarding procedures to protect our workforce and employees. SERVICES Fulfillment Web Development Contact Center COMPANY About Us History Careers Contact Team Privacy Policy PARTNERS Rackspace FedEx USPS INTEGRATIONS 50 + Ecommerce Exigo LOCATIONS US Texas ON Ottawa, Canada NOW OPEN AU Australia US New Jersey NZ New Zealand SG Singapore COMING SOON EU Barcelona, Spain US California 2009 - 2021 SKU2U Fulfillment Inc. All rights reserved.