UK Contact Us Menu Service & Support The CASCO Pet Helpdesk and service team are here to help you with every aspect of your new installation, offering an after sales service second to none. In this section you will find a selection of downloadable guides and videos to help you plan and prepare for your installation - including a guide to install the equipment if you choose to do this yourself. You will also find troubleshooting videos, guides and FAQs, along with a selection of helpful post-installation guides to support you with the maintenance and care of your equipment. How to get in touch Live Chat Message an expert immediately START CHAT Report a Problem Let us know what you need help with FILL OUT A FORM Spare Parts Order spare or replacement parts EXPLORE OUR RANGE Layout & Design Advice CASCO Pet has two decades of experience within the pet and aquatic industry whilst supplying highest standard equipment throughout the world. Our pet retail experts can give sound advice to improve the footfall through your store and show you how clever features can save you time and money. Our design service will give you all of this with 3D fly-through videos to help you visualise your installation. READ MORE Pre-Installation Help CASCO Pet do more than just offer you a high quality product, we offer you a high quality service. If you need help with preparing for your installation we have a lot of advice to offer to get you on the path to success. Pre-Installation Checklist Keep on top of your cleaning and maintenance schedule with CASCO Pet Smart Checklists. If followed correctly your maintenance downtime will be reduced allowing you more time to spend with your customers as well as keeping your store looking bright and clean. GET MY CHECKLIST Pre-Installation Manuals & Instructions Clinical Housing Self Install How to install a CASCO Pet veterinary stack DOWNLOAD NOW Commercial UV Water Steriliser Instructions for installation and use DOWNLOAD NOW Interpet Deltatherm Heater Instructions for installation and maintenance DOWNLOAD NOW Post-Installation Troubleshooting If you have a problem with your system we can help you with video maintenance training videos, maintenance checklists and hints and tips. If you do have any queries about certain aspects be it, starting up, lighting or cleaning - CASCO Pet are here to help. Maintenance Checklist Keep on top of your cleaning and maintenance schedule with CASCO Pet check-lists. If followed correctly your maintenance downtime will be reduced allowing you more time to spend with your customers as well as keeping your store looking bright and clean. GET MY CHECKLIST Post-Installation Manuals & Instructions Clinical Housing Care Guide Cleaning & adjusting your enclosure doors DOWNLOAD NOW Leak Detection Guide How to check for the cause of a leak DOWNLOAD NOW Nano Cube Owners Manual General operation, maintenance & troubleshooting DOWNLOAD NOW CASCO's Maintenance Service Cover Sign-up to CASCO's Maintenance Service Contract to benefit from the peace of mind that your pet and aquatic system is working to keep your livestock in tip top condition, presenting livestock to maximise sales, and increase the lifespan of your pet display equipment. Quotes may vary depending on location. GET IN TOUCH 2 services per year Complete system maintenance Servicing pumps & filtration, and fascia cleaning Discounted parts 10% off on normal price First time fix call out Priority treatment for call outs You will be attended before customers without cover CASCO Pet inspires the pet and veterinary industry with transformative ideas and innovation that provide customers with first class solutions in animal enclosures for retail, veterinary and educational facilities. With a constant focus on innovation and discovery, we keep redefining pet retail habitats and veterinary clinical housing, ensuring animal welfare is at the heart of all we do. Brochure Download Terms & Conditions Privacy Policy Cookie Policy © Casco Pet - UK 2021 All rights reserved. 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