FIND A CONSULTANT ENG 0 Shop Start Your Business Host Recipes + More Our Story PRODUCT WARRANTIES Half-Price Replacement Policy Because your satisfaction is our priority, it is our pleasure to offer Half-Price Replacements on every purchase you make. Product(s) or part(s) that are currently available in our line can be replaced at just half the current suggested retail price if it becomes broken or damaged in use. To receive a replacement at half price you must return an identifiable piece of the product with the original sales receipt. Please contact your Princess House Consultant or Princess House Customer Service for assistance in making your return. If you are unable to return an identifiable piece of the product with the original sales receipt, you may replace your product at the current full suggested retail value through your Princess House Consultant or by contacting Princess House Customer Service. Culinario Series II™ Cutlery Princess House Inc. offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our cutlery if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions enclosed with the product. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY EXCLUDES DAMAGE CAUSED BY ACCIDENT, ABUSE OR USE OTHER THAN THE INTENDED PURPOSE OF THIS ITEM. THIS WARRANTY DOES NOT APPLY TO SCRATCHES, STAINS, DISCOLORATION OR OTHER DAMAGE TO THE SURFACE OF THE KNIFE WHICH DOES NOT IMPAIR THE FUNTIONAL UTILITY OF THE CUTLERY. This warranty is available to consumers only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Culinario Series® Healthy Cookware Princess House offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our Culinario Series® Healthy Cookware if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Nonstick deterioration from normal wear and tear Discoloration and deterioration due to use of high heat and improper cleaning after each use Stains, discolorations or scratches on the inside or outside of cookware Warping or metal separation due to the use of high heat Prolonged heat exposure when cookware is empty Damage caused by use of metal or sharp utensils Damage caused by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage caused by any accident, fire, flood, etc. Damage caused by misuse, abuse, and/or negligence (including overheating and boiling dry) Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to consumers only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Culinario Series® Healthy Electric Skillet Princess House offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our Culinario Series® Healthy Cookware if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. The Electrical Components, which include the Temperature Control Port and the Temperature Control Probe, have a one year warranty from date of purchase if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Nonstick deterioration from normal wear and tear Discoloration and deterioration due to use of high heat and improper cleaning after each use Stains, discolorations or scratches on the inside or outside of cookware Warping or metal separation due to the use of high heat Prolonged heat exposure when cookware is empty Damage caused by use of metal or sharp utensils Damage caused by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage caused by any accident, fire, flood, etc. Damage caused by misuse, abuse, and/or negligence (including overheating and boiling dry) Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to consumers only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Mi Cocina by Princess House® Cookware Princess House offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our Mi Cocina Cookware if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Discoloration and deterioration due to use of high heat and improper cleaning after each use Chips, patina, stains, discolorations or scratches on the inside or outside of cookware Warping due to the use of high heat Prolonged heat exposure when cookware is empty Damage caused by use of metal or sharp utensils Damage caused by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage such as cracks, including cracks from thermal shock, caused by impropper use and/or negligence (including overheating and boiling dry) Damage caused by any accident, fire, flood, etc. Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to the original purchaser only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. PH Healthy Cook-Solutions™ Cookware Princess House offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our PH Healthy Cook-Solutions™ cookware collection if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Discoloration and deterioration due to use of high heat and improper cleaning after each use Stains or discolorations on the inside or outside of cookware Warping or metal separation due to the use of high heat Scratching or dents from normal day to day use Damaged or lost silicone inserts Prolonged heat exposure when cookware is empty Damage caused by use of metal or sharp utensils Damage caused by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage caused by any accident, fire, flood, etc. Damage caused by improper use and/or negligence (including overheating and boiling dry) Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to the original purchaser only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Princess Heritage® Stainless Steel Classic Cookware Princess Heritage® Stainless Steel Tri-Ply Cookware Princess House offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our Princess Heritage® Stainless Steel Classic or Tri-Ply Cookware if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Discoloration and deterioration due to use of high heat and improper cleaning after each use Stains, discolorations or scratches on the inside or outside of cookware Warping or metal separation due to the use of high heat Prolonged heat exposure when cookware is empty Damage caused by use of metal or sharp utensils Damage caused by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage caused by any accident, fire, flood, etc. Damage caused by impropper use and/or negligence (including overheating and boiling dry) Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to the original purchaser only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Vida Sana™ 5-Ply Stainless Steel Cookware Princess House offers the original purchaser, from the date of purchase, a limited lifetime warranty to replace an item in our Vida Sana™ 5-Ply Stainless Steel Cookware and a 10-year warranty on the Nutri-Steam Valve™ if these are found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Discoloration and deterioration due to use of high heat and improper cleaning after each use Stains, discolorations or scratches on the inside or outside of cookware, Nutri-Steam Valve™, or lid Warping or metal separation due to the use of high heat Prolonged heat exposure when cookware is empty Damage caused by use of metal or sharp utensils Damage caused by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage caused by any accident, fire, flood, etc. Damage caused by improper use and/or negligence (including overheating and boiling dry) Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to the original purchaser only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Vida Sana™ Water Filtration System Princess House, Inc. offers the original purchaser, from the date of purchase, a 15-year limited warranty on the base and housing (cover) of the Vida Sana™ Water Filtration system and a 1-year warranty from the original date of purchase for electronic components, if any are found to be defective in material, construction or workmanship during normal domestic household use of the product and in accordance with the care and use instructions. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation of the claimed defect and proof of purchase. This warranty does not cover damage from improper use or failure to follow the Use and Care Manual enclosed with this product. This warranty specifically excludes damage caused by normal wear and tear including scratches, stains, cracks, discoloration or punctures to the following components: Diverter Valve Hoses System Base and Housing (cover) Faucet Adapters and O-rings This warranty also excludes batteries and the Filter Cartridge when purchaser has failed to replace it when maximum capacity has been reached; damage caused by accident, fire, flood, freezing, Act of God, misuse, misapplication, neglect, alteration, improper maintenance, installation or operation contrary to our printed care and use instructions, or by use of accessories or components that do not meet Princess House’s specifications. Damage or loss caused during shipping is excluded. Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel is also not covered by this warranty. This warranty is available to the original purchaser only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS VOIDED IF THE PRODUCT IS USED WITH PARTS THAT ARE NOT GENUINE VIDA SANA™ WATER FILTRATION PARTS. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Princess House® Precision-1800 Plus Induction Burner Princess House offers a one-year performance warranty to replace the Princess House® Precision-1800 Plus Induction Burner if found defective in material, construction or workmanship when the product is used in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. Contact your Princes House Consultant or Princess House Customer Service for assistance. This warranty excludes damage caused by accident, misuse, or abuse. This warranty does not apply to scratches, stains, discoloration or other damage to external surfaces of the Induction Burner which does not impair the functional utility of the Induction Burner. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY DISCLAIMS ANY AND ALL WARRANTIES OF IMPLIED MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL PRINCESS HOUSE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE SALE OR USE OF THE PRODUCT. THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS ONE YEAR WARRANTY. This warranty gives you specific legal rights which may vary from state to state. Some of the provisions set forth above may not be applicable to you. Vida Sana™ High-Power Blender FIVE-YEAR LIMITED WARRANTY Princess House offers the original purchaser, from the date of purchase, a five-year performance warranty to replace the Vida Sana™ High-Power Blender, if found defective in material, construction or workmanship when the product is used in normal domestic household use and in accordance with the care and use instructions provided. Princess House shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide a refund of the purchase price. In order for a replacement or refund to be made, the defective product must be returned at customer’s expense to Princess House with a brief explanation and proof of purchase. THIS WARRANTY DOES NOT COVER DAMAGE FROM IMPROPER USE AND FAILURE TO FOLLOW THE CARE & USE INSTRUCTIONS ENCLOSED WITH THE PRODUCT. Exclusions from warranty: Discoloration and deterioration of any of the component by improper cleaning after each use Stains, discolorations or scratches on the inside or outside of Base, Jar, Lid, Measuring Cap, Blade Assembly, Removable Pad or Tamper Damage caused to the Base, Jar, Lid, Measuring Cap, Blade Assembly, Removable Pad or Tamper by use of metal or sharp utensils Damage caused to the Base, Jar, Lid, Measuring Cap, Blade Assembly, Removable Pad or Tamper by scouring pads, steel wool, abrasive cleaners, bleach and the like Damage caused by any accident, fire, flood, etc. Damage caused by misuse, abuse, and/or negligence (including overheating) Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel This warranty is available to the original purchaser only and is void when the covered product is used for any reason other than for personal, family or household purposes. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON PRINCESS HOUSE’S PART. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY APPLICABLE LAW. SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED AND EXPRESS TO THE TERMS AND CONDITIONS SET FORTH HEREIN. THIS WARRANTY EXCLUDES ALL INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATION OR EXCLUSION OF THESE DAMAGES SO THESE EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE, THESE DISCLAIMERS CONTINUE AFTER EXPIRATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. SIGN UP FOR E-MAILS Be social. Connect with us. 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