Home Products Careers ▾ News Contact Home / news / MSXi Partnership Announcement MSXi Partnership Announcement Date published 21 June 2021 Time to Read 2 min Monday, June 21 - MSX is pleased to announce a new partnership with Cognitran. This partnership was secured to further enhance MSX’s authoring and publication capabilities and to deliver the highest quality technical information in the development of Owner Manuals. As experts in the field of technical publication authoring, MSX is always looking for better ways to deliver solutions to its automotive clients. In this case, the company saw incredible value in Cognitran’s Component Content Management System (CCMS), Blaise. This next generation CCMS is built specifically for the Engineering and Automotive sectors and provides an all-in-one solution for technical authoring and publication. Blaise offers an out-of-the-box solution that grants MSX unrivaled flexibility, connectivity, efficiency, and control throughout the entire authoring process – all the way to translation and approval. The extensive features and benefits of the platform include: Easily configurable workflows that support all aftersales documentation types Integration with translation suppliers and automated publishing to downstream systems Reduction of Desktop Publishing (DTP) effort Rich analytics and reporting of workflows and translation Detailed publication reports and real-time dashboards that track the entire authoring process This partnership between MSX and Cognitran combines the industry knowledge and expertise of MSX with the leading content management system powered by Cognitran allowing the delivery of innovative solutions that add additional value to automotive businesses. I am very proud of how the teams at MSX and Cognitran have worked together bringing their respective skills and knowledge to the table. The solution is remarkable in terms of business value and technology. Andrew Cooper Business Unit Director, Cognitran This success is a clear indication of what can be achieved when two great companies work together to create more value for their customers; I see this as the first of many future successes which will be realized through this formidable partnership. Andrea Sorrenti VP Americas, MSXI About MSX International Headquartered in Detroit (US) and Colchester (UK), MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise, combined with advanced data analytics and custom software solutions, improve the performance of automotive dealership networks by increasing revenue, reducing costs and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide. https://www.msxi.com/ For more information, contact Ralf Kronenbuerger rkronenbuerger@msxi.com About Cognitran Limited Headquartered in Reading (UK) and Detroit (US), Cognitran is a Global OEM IT Partner; we are leading experts in Aftersales, Diagnostics, Service Analytics, Content Management & Multilingual Publications. At Cognitran, we connect innovation champions, forward thinkers and world-class partners in the Automotive, Engineering and IT industries to create next-generation digital solutions. Promoting digital excellence and innovation, together in collaboration with OEMs we support global initiatives and power tomorrow’s strategic vision, today. https://www.cognitran.com/ For more information, contact Mark Abbot-Cole mark.abbot-cole@cognitran.com Summer Events at Cognitran Summer Events Cognitran offices across the globe have enjoyed a series of fun events. As has been… 24 Aug 21 · 1 min read David Butterworth Joins Cognitran Today we wish to announce the appointment of David Butterworth as Business Unit Director at… 27 Jul 21 · 1 min read Innovative Technology. © Cognitran 2000 - 2021 All rights reserved. Legal Accessibility Statement Privacy Policy Legal Information UK Modern Slavery Disclosure Head Office Cognitran House, The Street, Hatfield Peverel, Chelmsford, Essex, CM3 2EA, UK Snap-on Corporate Follow LinkedIn Facebook Twitter Back to Top