Future Residents Acts Retirement Corporate Leadership The following individuals are members of the Acts Management Council. These dedicated individuals serve our company by embracing our retirement community's mission and share their exceptional leadership expertise in all aspects of the senior living industry: operations, finance, health care, real estate, marketing and hospitality. Chaired by the leadership of our Chief Executive Officer, Gerald T. Grant, Acts Management Council meets regularly. Please feel free to contact us by email at actsinfo@actslife.org. Gerald T. Grant Chief Executive Officer Karen I. Christiansen President Charles W. Coxson, III Executive Vice President & Chief Operating Officer Glenn D. Fox, Esquire Executive Vice President – Legal, Compliance & Risk & General Counsel Jefferson D. Kaighn Executive Vice President & Chief Administrative Officer Susan Ahern Senior Vice President & Chief Financial Officer Gary J. N. Ginter Senior Vice President, Procurement & Contract Management Jonathan D. Grant Senior Vice President, Community Operations Deirdre Groenen Senior Vice President & Chief Human Resources Officer Kenneth J. Karmeris Senior Vice President, Real Estate Services Peter J. Kress Senior Vice President & Chief Information Officer James H. Petty Senior Vice President, Strategy & Business Development Holly S. Schade Senior Vice President, Health & Home Services Lori M. Woodward Senior Vice President, Sales & Marketing George Bryan Vice President, Southeast Region Iain Crichton Vice President, Mission Support & Spiritual Life Stephen V. Eggles Vice President, Mid-South Region Sean Fletcher Vice President, Construction Services Christopher J. Hartman, Sr. Vice President, IT Operations Stephen R. La Pierre Vice President, Chesapeake Region Megan Longley Vice President, Sales Teresa Moore Vice President, Resident Health Services Jeremy O. Neely Vice President, Northeast Region Patrick Plumadore Vice President, Dining & Nutrition Services Paul M. Reinbold, MD, CMD Vice President, Chief Medical Director Peggy Valdivia Vice President & Controller Terri White Vice President, Mid-Atlantic Region Gerald T. Grant Chief Executive Officer Mr. Grant serves as Chief Executive Officer. He has been with Acts since 1988 and previously served as President and Chief Operating Officer and Executive Vice President & Chief Financial Officer. He currently serves as an officer and member of the board of Acts Retirement-Life Communities and affiliate entities. Mr. Grant has been active in various healthcare industry and financial organizations, including currently serving as a member of LeadingAge CEOMO. He is a former surveyor for CARF International and was previously a member of its Financial Advisory Panel. Mr. Grant has a Bachelor's Degree in Accounting from The Pennsylvania State University and a Master's Degree in Finance from LaSalle University. Karen I. Christiansen President Karen I. Christiansen serves as President, having previously served as Executive Vice President & Chief Financial Officer. Ms. Christiansen has been with Acts since 1996. She is a Certified Management Accountant and a member of the Institute of Certified Management Accountants. Ms. Christiansen serves on the board of directors for a community not-for-profit organization that provides supportive programs and outreach services to those in need. She is a former surveyor for CARF International, and was previously a member of its Financial Advisory Panel. Currently, she is a member of the LeadingAge Budget and Finance Committee. Ms. Christiansen is a frequent speaker at regional and national conferences and was previously nominated for Philadelphia Business Journal’s Women of Distinction Award. Ms. Christiansen has a Bachelor’s degree in Accounting from Gwynedd-Mercy University, and a Master’s degree in Finance from Temple University. She has also completed a leadership program at The Wharton School of the University of Pennsylvania. Charles W. Coxson, III Executive Vice President & Chief Operating Officer Mr. Coxson serves as Executive Vice President & Chief Operating Officer. Mr. Coxson has been with Acts since 1998, most recently serving as Executive Vice President, Community Operations. He has extensive management experience in the healthcare field and is a licensed Nursing Home Administrator. In addition, he has chaired several committees of Leading Age Florida, held the role of Treasurer of that organization while serving on the executive council. Mr. Coxson chaired a task force comprised of providers, Florida residents, and regulators that led to the successful revision and passing of Florida House Bill 1037 that governs the operations of CCRCs in the state. For his leadership he received Leading Age Florida’s Chairs Award. Mr. Coxson is a graduate of Washington and Jefferson College and received his Master of Business Administration degree from Florida Atlantic University. Glenn D. Fox, Esquire Executive Vice President – Legal, Compliance and Risk & General Counsel Mr. Fox serves as Executive Vice President – Legal, Compliance and Risk & General Counsel. Mr. Fox joined Acts in 2016 after having spent several years as its outside corporate counsel. Prior to joining Acts, Mr. Fox was a partner in major law firms located in the Philadelphia, Pennsylvania area, including having served as a Chair of a Corporate Practice Group. He has more than 35 years of experience representing numerous business and nonprofit organizations, including senior living, long-term care and other health care providers, in corporate, transactional, tax and financial matters. Mr. Fox currently serves on the LeadingAge Legal Committee and the LeadingAge Inhouse Counsel Legal Committee, as well as previously served on the board of directors of a not-for-profit social service organization and as President of its foundation. Mr. Fox earned a Bachelor of Business Administration degree in Accounting from Temple University, a Juris Doctorate degree from Temple University School of Law, and a Master of Laws degree in Taxation from Villanova University. He is also a Certified Public Accountant. Jefferson D. Kaighn Executive Vice President & Chief Administrative Officer Jefferson Kaighn serves as Executive Vice President & Chief Administrative Officer. He has over 30 years of executive management experience in a retirement and healthcare organizations, and is a licensed nursing home administrator. Mr. Kaighn has been with Acts since 1994, having most recently served as Senior Vice President, Legislative Affairs & Organizational Development, and previously as Vice President - Northeast Region, Administrator of Health Services and Executive Director at various Acts communities. He is a member of LeadingAge and the various state affiliates in which Acts operates. Mr. Kaighn is a frequent speaker at industry conferences. He is a past member of the LeadingAge PA Board of Directors and Budget & Finance Committee, and currently represents LeadingAge PA in the LeadingAge Public Policy Congress. He is also a member of the LeadingAge Maryland Public Policy Advisory Council, the LeadingAge North Carolina Public Policy Committee, and the Abington Health Systems Lansdale - Community Advisory Board. Mr. Kaighn holds a Bachelor of Arts degree from Bucknell University and a Master of Business Administration degree from Eastern University. Susan Ahern Senior Vice President & Chief Financial Officer Susan Ahern serves as Senior Vice President and Chief Financial Officer. Ms. Ahern has been with Acts since 2000, most recently serving as Vice President and Controller. She is a Certified Public Accountant and a Certified Management Accountant. Ms. Ahern is a member of the Pennsylvania Institute of Certified Public Accountants and the Institute of Certified Management Accountants. She is a member of the CARF/CCAC Financial Advisory Panel and is a former virtual financial surveyor for the organization. Ms. Ahern earned her Bachelor’s degree in Accounting from Messiah University, her Master of Business Administration degree from LaSalle University and is a Fellow in the LeadingAge Leadership Academy. Gary J. N. Ginter Senior Vice President, Procurement & Contract Management Mr. Ginter serves as Senior Vice President of Procurement & Contract Management, and has been with Acts since 1989. He previously served as Vice President of Supply and Support Services and Corporate Director of Materials Management providing leadership and guidance to the materials management, transportation, security, print center and distribution functions. In his current position he oversees procurement and works with senior management in executing request for quotations and final contract negotiations. Mr. Ginter has over 40 years of experience in healthcare procurement and supply chain management, and is a member of the Association of the Healthcare Resource & Materials Management (AHRMM) Society. He holds a Bachelor of Science in Commerce degree from Rider University and a Master of Business Administration degree from Eastern University. Jonathan D. Grant Senior Vice President, Community Operations Mr. Grant serves as Senior Vice President of Community Operations. He most recently served as Vice President, Mid-Atlantic Region. He has over 35 years of experience in the retirement and health care environment. After joining the Acts Culinary Department in 1984 as a member of the wait staff, Mr. Grant has held various positions within the organization, including Culinary Director, Administrator, Director of Community Information Technologies, and Executive Director at St. Andrews Estates and Tryon Estates. Mr. Grant holds bachelor's in communications and a MBA degree, both from Florida Atlantic University, and is a Fellow, Class of 2008, in the LeadingAge Leadership Program. In addition, Mr. Grant works with various associations, including serving on not-for-profit Boards. Deirdre Groenen Senior Vice President & Chief Human Resources Officer Deirdre E. Groenen, Esquire serves as Senior Vice President and Chief Human Resources Officer. Ms. Groenen has a unique background of both legal and human resources experience. She practiced law in civil litigation for many years, including employment litigation and counseling. She also has significant experience in HR leadership and served as Vice President of Human Resources and General Counsel within the private sector. She has extensive experience in a variety of legal and human resources areas, including strategic HR leadership, compliance, training and development, diversity and inclusion, discrimination and harassment training and prevention, federal and state leave laws, and employee benefits and compensation. Ms. Groenen is a frequent speaker on HR topics, including in the areas of diversity and inclusion and HR compliance, and is a member of the Society of Human Resources Management and Tristate HRMA. She volunteers her time as a Board Member for the non-profit organization Spiral Q, and she volunteers with the non-profit organization For Pete’s Sake. Ms. Groenen has a Bachelor’s Degree in Political Science from Temple University and a Juris Doctorate from Temple’s Beasley School of Law. She is an Adjunct Professor at Rowan University and she teaches Legal Aspects of Human Resources Management and Legal Environment of Business. Kenneth J. Karmeris Senior Vice President, Real Estate Services Kenneth J. Karmeris serves as Senior Vice President, Real Estate Services. Mr. Karmeris began his career with Acts in 1995, serving as Executive Director at Indian River Estates and then Southern Region Director of Construction and Project Management. After a brief departure from Acts in which he served as a partner at Contract Service Enterprises, Inc., he later returned to Acts as the Executive Director of Edgewater Pointe Estates. Mr. Karmeris is a state certified licensed building contractor and has a Community Association Managers License. He maintains his CASP (Certified Aging Services Professional) Certification through the University of North Texas, along with his ALF (Assisted Living Facilities) Administrator's Certification through the University of South Florida. Peter J. Kress Senior Vice President & Chief Information Officer Mr. Kress serves as Senior Vice President and Chief Information Officer, and has been with Acts since 1993. Before joining Acts, Mr. Kress was President of his own software consulting company for over 10 years. He serves as a commissioner for the Center for Aging Services Technologies (CAST) where he chairs the standards committee, and is a member of Florida’s Health Information Exchange Coordinating Committee. Mr. Kress is actively involved in promoting the use of technology to support well-being for seniors and frequently speaks on a variety of industry topics at regional, national and international conferences. He holds a Bachelor of Arts degree from Covenant College and a Master of Arts degree in Gerontology from the University of Southern California. Mr. Kress has also completed graduate studies in divinity and theology at Westminster Theological Seminary. James H. Petty Senior Vice President, Strategy & Business Development Mr. Petty serves as Senior Vice President of Strategy & Business Development, responsible for the strategic growth objective to expand the mission of Acts, as well as engaging in strategic planning and developing business partnerships. He most recently served as Vice President, Operations – Mid-South Region. Mr. Petty is a licensed nursing home administrator and joined Acts in 1996. He has led single-site and multi-site CCRCs in operations, sales, marketing and development, including most recently as Executive Director at Park Pointe Village. He holds a Bachelor's Degree in Business Administration from Gordon College and a MBA from Augusta University. Holly S. Schade Senior Vice President, Health & Home Services Ms. Schade serves as Senior Vice President of Health & Home Services, where she oversees resident centered health services in all Acts communities, as well as the coordinated oversight of Acts Home Health Services, Acts Signature Hospice, Acts Nurse Practitioner Services, Acts Signature Rehab Services and the development and growth of Acts clinical programs. Ms. Schade has been with Acts Retirement-Life company since 1993 and has served as a Director of Nursing, Nursing Home Administrator, Information Systems medical liaison, and as the Executive Director at Spring House Estates, an Acts community in Lower Gwynedd, Pa. Ms. Schade is a registered nurse, and holds a Bachelor's Degree in Business Administration from Philadelphia University and an MBA from Eastern University. Lori M. Woodward Senior Vice President, Sales & Marketing Ms. Woodward serves as Senior Vice President, Sales & Marketing. She has held a series of leadership positions in the senior living industry, including positions with Hamlyn Senior Marketing, Springpoint Senior Living, Sunrise Senior Living and Presbyterian Homes of New Jersey. Ms. Woodward serves on the advisory board of directors for the Twilight Wish Foundation and is a volunteer with Boys & Girls Club of Philadelphia. She earned a bachelor's degree in English and Business from Millersville University, and an MBA in Marketing from LaSalle University. George R. Bryan Vice President, Southeast Region Mr. Bryan serves as Vice President, Operations, Southeast Region, which is comprised of four Florida based communities and Westminster Village, located in Spanish Fort, Alabama. Mr. Bryan joined Acts in 1994 and has most recently served as the Campus Executive Director at Indian River Estates. He has served on the board of LeadingAge Florida and is currently a member of the CCRC and Nursing Home Public Policy Committees. Mr. Bryan formerly served as the President of the Alzheimer Parkinson Association of Indian River County. Mr. Bryan holds a Bachelor's degree in Health Service Administration from the University of Central Florida and a Master of Business Administration degree from Florida Atlantic University, and is a licensed nursing home administrator in Florida and Pennsylvania. Iain Crichton Vice President, Mission Support & Spiritual Life Mr. Crichton serves as Vice President of Mission Support & Spiritual Life, responsible for oversight of the Acts' chaplaincy services and the Acts Legacy Foundation. Mr. Crichton's role recognizes the importance of the mission and ministry of Acts, as well fostering an environment of giving in support of Acts' mission. He has faithfully served Acts for 17 years in the positions of Chaplain, Senior Chaplain and most recently as Managing Director of Acts Corporate University. Mr. Crichton holds three degrees in theology including a Doctor of Ministry degree from Westminster Theological Seminary. In addition to his Acts responsibilities, from 2016-2018, Iain served as the President of Voice of Inspired Change for Elders (VOICE), which is the leading advocate for Person Centered Living in Pennsylvania. Stephen V. Eggles Vice President, Mid-South Region Stephen V. Eggles serves as Vice President, Mid-South Region for Acts Retirement-Life Communities. He has been with the company since 1989, previously serving as Vice President of Nutrition & Wellness Services; Vice President, Operations – Mid-South Region; and as an Executive Director of Brittany Pointe Estates (PA), Normandy Farms Estates (PA) and Tryon Estates (NC). Mr. Eggles serves on the Board of Directors for the Senior Dining Association. He holds a Bachelor's Degree from The Pennsylvania State University and a Master’s Degree from Eastern University. Mr. Eggles is also a licensed Nursing Home Administrator. Sean Fletcher Vice President, Construction Services Mr. Fletcher serves as Vice President of Construction Services. Mr. Fletcher has been with Acts since 2005, most recently serving as Corporate Director of Construction Services. He has a wide range of experience in construction and operations and has held positions as a project manager and estimator for Ernest Bock & Sons, a Philadelphia based general contractor and spent 13 years in arena, stadium and convention center operations for Philadelphia based Spectacor. Mr. Fletcher also served eight years as Treasurer and Secretary of the Via Verde Master Home Owner’s Association in Boca Raton, FL. He earned a Bachelor of Science degree in Sports Management from Temple University and has taken post graduate courses in Construction Management at Drexel University. Christopher J. Hartman, Sr. Vice President, IT Operations Christopher J. Hartman, Sr. serves as Vice President, IT Operations. Mr. Hartman has been with Acts since 2003, most recently serving as Corporate Director of Technology Services. He oversees all aspects of technology development, implementation and support to our communities and corporate departments. Mr. Hartman has over 25 years’ experience in the information technology industry. He received his CASP (Certified Aging Services Professional) Certification through the University of North Texas and holds a Master’s Certificate in Business Leadership and Management from Michigan State University. Stephen R. La Pierre Vice President, Chesapeake Region Stephen La Pierre services as Vice President of the Acts Chesapeake Region, comprised of five communities and Maryland and one community in southern Delaware. Mr. La Pierre has served the senior living/health care market for more than 30 years as both a Licensed Nursing Home Administrator in six states, consulting with and directing operations at continuing care retirement communities, skilled nursing facilities and hospital-based senior outreach programs, and as a long-term care insurance executive. Steve has directed the opening of new skilled nursing facilities, and worked together with staff, residents, families and regulators to effectively lead campuses through transitions in ownership. Steve advocates for senior’s rights and health care issues through his membership in state and national LeadingAge associations. As a long-time member of the Rotary Club, Steve participates in community improvement projects and supports local high school students with Rotary Scholarships. Megan Longley Vice President, Sales Ms. Longley serves as Vice President of Sales. She joined Acts in 2015 and has more than 25 years in sales and marketing, operations and new business development in senior living services. At Acts, Ms. Longley provides leadership and guidance for the achievement of company-wide occupancy objectives and the strategic sales effort. She has held a series of senior leadership positions for senior living organizations - operating in more than 27 states to include adult daycare, CCRC, independent living, assisted living, memory care and home care. A few of her leadership roles have included SVP of Strategic Operations at Benchmark Senior Living and Director of Sales at Marriott Senior Living. She also holds a Personal Care Administrator license in in the state of Pennsylvania. She is an active supporter of ARC of Delaware County. Ms. Longley has presented sales and marketing best practices at multiple state and national conferences and has been awarded three National Mature Media promotion awards. Ms. Longley has a Bachelor of Arts degree in Gerontology/Social Work from Pennsylvania State University and has taken post graduate courses at Harvard University. Teresa Moore Vice President, Resident Health Services Teresa Moore serves as Vice President of Resident Health Services, where she oversees resident health services in all Acts communities, as well as oversight of Acts Home Health Services, Acts Signature Hospice, and Acts Signature Rehab Services. She oversees the expansion of clinical initiatives across the continuum, including Acts Signature Experience. Ms. Moore has more than 35 years in healthcare and over 25 years in senior services. Ms. Moore has been with Acts Retirement-Life Communities since 1996 and has served as a Director of Home Health, Nursing Home Administrator, Regional Clinical Director, and Corporate Director of Resident Health Services. She has been a CARF surveyor and is a member of American Association of Post-Acute Care Nursing. Ms. Moore is a registered nurse, a licensed nursing home administrator, and holds a Bachelor’s Degree in Human Services from Gardner Webb University. Jeremy O. Neely Vice President, Northeast Region Jeremy Neely serves as Vice President, Northeast Region, which is comprised of six Pennsylvania based Life Plan Communities. Mr. Neely has almost 25 years of healthcare management experience and is a licensed Nursing Home Administrator. He has served Acts in a number of roles since 1999. He is the Chairman of the LeadingAge PA board of directors and is a Certified Aging Services Professional (CASP). Mr. Neely has successfully completed the LeadingAge Leadership Academy and has served as a coach facilitator for the program. He co-facilitated leadership retreats at the IAHSA conferences in Perth Australia, Lyon France and Monteau Switzerland. Mr. Neely is a former CARF International surveyor, conducting accreditation surveys throughout the United States and Canada. He has a Bachelor's degree in Accounting and Economics from Eastern Connecticut State University and a Master of Business Administration degree from Eastern University. Patrick Plumadore Vice President, Dining & Nutrition Services Patrick Plumadore serves as Vice President, Dining & Nutrition Services. Mr. Plumadore has held a series of leadership positions in the senior living and restaurant industry, including serving as Vice President of General Service, Vice President of Dining Services at Erickson Living in Catonsville, MD. In addition, he served as District Manager for the Guest Services company in Fairfax, Va. Mr. Plumadore holds an Associate Degree in Culinary Arts and Bachelor’s Degree in Food Service Management from Johnson and Wales University. He also received his MBA from Frostburg State University in 2014. Paul M. Reinbold, MD, CMD Vice President, Chief Medical Director Paul M. Reinbold, MD, CMD, serves as Vice President & Chief Medical Director. He has served as Medical Director at multiple skilled nursing facilities since 1995. He most recently acted as the Corporate Medical Director and Clinical Operations Advisor to the CEO at Integrace prior to its affiliation with Acts-Retirement-Life Communities and has continued as the Medical Director of Bayleigh Chase since 2010. He previously served as both Vice -Chief and Chief of the Medical Staff for the University of Maryland-Shore Medical Center Easton. Dr Reinbold is certified as a Medical Director by the Society for Post-Acute and Long-Term Care Medicine and is Board Certified in Internal Medicine by the American Board of Internal Medicine. He received his Bachelor’s Degree in Biology from the University of Delaware, his Medical Degree from Hahnemann University School of Medicine and completed his residency in Internal Medicine at Lehigh Valley Hospital. Peggy Valdivia Vice President & Controller Peggy Valdivia serves as Vice President and Controller. Ms. Valdivia has been with Acts since 2006 having previously served as Corporate Director of Accounting. Ms. Valdivia is a member of the Pennsylvania Institute of Certified Public Accountants and formerly served as a CARF virtual financial surveyor. Ms. Valdivia earned her Bachelor’s degree in Accounting from Bloomsburg University of Pennsylvania, her MBA from Eastern University and is a Fellow in the LeadingAge Leadership Academy. Terri White Vice President, Mid-Atlantic Region Terri White serves as Vice President, Mid-Atlantic Region. She has over 25 years of health care management experience. Ms. White is a licensed Nursing Home Administrator in Delaware, a member of the LeadingAge New Jersey Board, and is a Leading Age Leadership Fellow. She remains active in senior living as a CARF-CCAC Surveyor. Ms. White earned her Bachelor of Science degree in Organizational Communications from Ohio University, and received her Master of Science Management degree in Organizational Leadership from Wilmington University. Board of Directors Meet the volunteers who help Acts excel as an industry leader. Board of Directors Corporate Citizenship How Acts is serving the greater community. Corporate Citizenship eNewsletter Signup Sign up today to receive the latest Acts news! Submit Annual Report Read about some of the highlights of 2020 in our Annual Report. Friends & Neighbors Read our Summer 2021 Edition to get the latest on Acts, its communities and residents! Resources Acts offers plenty of educational information to help you make a decision for retirement. Corporate Compliance Disclaimers Privacy Policy Terms of Use Sitemap © Copyright 2021 Acts Retirement-Life Communities, Inc.