SERVICES SOLUTIONS PRESS CONTACT DEPOSIT RETURN CLAVES REQUEST DEPOSIT RETURN 1) ONLY THE ENTITY THAT HAS PAID AND SIGNED THE BOND AGREEMENT (OR ASSIGNMENT AGREEMENT WITH BOND) AT THE TIME AS PAYER OF THE BOND TO REFRIVAL, WHETHER CLIENT OR DISTRIBUTOR, MAY REQUEST A REFUND, AND THIS MUST BE STATED IN THE ORIGINAL CONTRACT (SEE SIGNATURE + CIF - COMPANY NAME) EX: IF THE CLIENT (BAR X) PAID PHYSICALLY AND THE CLIENT (BARX) SIGNS THE BOND AGREEMENT, ONLY THE BAR X CAN REQUEST A REFUND EX: IF THE DISTRIBUTOR (DIST YY) PAID PHYSICALLY BUT DID NOT SIGN THE CONTRACT AND THE CLIENT SIGNED IT (BAR X), ONLY THE CUSTOMER (BAR X) CAN REQUEST A REFUND AND NOT THE DISTRIBUTOR BECAUSE IT DOES NOT APPEAR IN THE ORIGINAL CONTRACT. EX: IF THE DISTRIBUTOR (DIST YY) PAID PHYSICALLY AND THE DISTRIBUTOR SIGNS THE BOND AGREEMENT, ONLY THE DISTRIBUTOR (DIST YY) CAN REQUEST A REFUND AND NOT THE CUSTOMER BECAUSE IT DOES NOT APPEAR IN THE ORIGINAL BOND CONTRACT 2) IN ORDER TO REQUEST A REFUND, REFRIVAL MUST HAVE DISMANTLED ALL THE EQUIPMENT OF THE SAME TYPE SUBJECT TO GUARANTEE AND THERE MUST BE A PREVIOUS PAYMENT OF THE SAME, WHICH WILL BE CHECKED BY REFRIVAL - THEIR GOOD CONDITION HAS BEEN VERIFIED AND THAT THEY ARE COMPLETE. EX: IF THERE ARE 3 CFT EQUIPMENT, A DEPOSIT OF € 200 WILL HAVE BEEN PAID (SINCE THE DEPOSIT IS PER CLIENT AND TYPE OF EQUIPMENT, NOT FOR EACH EQUIPMENT) THE 3 CFT EQUIPMENT MUST HAVE BEEN DISMANTLED IN ORDER TO REQUEST A REFUND IF ONE OF THE CFT TEAMS STAYS, THERE IS NO RIGHT OF RETURN EJ: SI AÚN DESMONTANDO TODOS LOS EQUIPOS Y TRAS LA REVISIÓN EN TALLER SE COMPRUEBA QUE ESTÁN EN MUY MAL ESTADO O INCOMPLETOS, NO SE TIENE DERECHO A DEVOLUCIÓN 3)UN FORMULARIO POR CADA TIPOLOGÍA DE EQUIPO OBJETO DE FIANZA EJ: SI EN EL CLIENTE HAY MONTADOS Y SE DESMONTAN 1 EQUIPO CFT Y 2 EQUIPOS BLADE: 2 FORMULARIOS INSTRUCCIONES PARA RELLENAR FORMULARIO/S (UNO POR TIPOLOGÍA DE EQUIPOS) 1)TENER A MANO LOS SIGUIENTES DATOS/DOCUMENTOS CONTRATO DE FIANZA (CON Nº CONTRATO FIANZA Y DATOS DE ENTIDAD PAGADORA/FIADORA) IMPORTANTE: EL Nº DE CONTRATO FIANZA ESTÁ EN MARGEN INFERIOR IZQUIERDO DE CADA PÁGINA DEL CONTRATO Nº DE PDS/CLIENTE REFRIVAL OBJETO DE AFIANZAMIENTO – VER ANEXO CONTRATO FIANZA DATOS (RAZÓN SOLCIAL Y CIF) DE LA ENTIDAD QUE PAGÓ Y FIRMÓ EN SU MOMENTO EL CONTRATO DE FIANZA 2)RELLENAR FORMULARIO/S DE SOLICITUD DEVOLUCIÓN FIANZA (VER DEBAJO DE ESTA SECCIÓN) PRESTANDO MUCHA ATENCIÓN A LOS CAMPOS OBLIGATORIOS (*). SE PUEDE/N RELLENAR DE DOS MANERAS A) DE FORMA DIGITAL 100% INCLUIDA FIRMA/S B) DESCARGANDO Y RELLLENANDO A MANO – ESCANEAR POSTERIORMENTE 3)CAMBIAR NOMBRE FICHERO PDF INDICANDO BAR O Nº CLIENTE RFV (FUNCIÓN ARCHIVO/ GUARDAR COMO) EJ1 SOLICITUDDEVOLUCIÓNFIANZACFT BARXXXYYYZZ.PDF EJ2 SOLICITUDDEVOLUCIÓNFIANZABLADE PDS001999999.PDF 4)ENVIAR   EMAIL: DEVOLUCIONFIANZA@REFRIVAL.ES   CORREO: REFRIVAL S.A – DEVOLUCIÓN FIANZAS. DPTO. FIANZAS 5)REFRIVAL CHEQUEARÁ LOS DATOS RESULTADO POSITIVO: SE REALIZARÁ LA DEVOLUCIÓN VIA TRANSFERENCIA BANCARIA EN UN PLAZO DE 15 DÍAS DESDE LA RECEPCIÓN DEL CORREO/MAIL RESULT IS NEGATIVE: THE APPLICANT WILL BE INFORMED OF THE REASON FOR THE NON-RETURN APPLICATION PENINSULA AND BALEARIC ISLANDS CANARY ISLANDS APPLICATION LEGAL LEGAL NOTICE COOKIES POLICY PRIVACY POLICY CUSTOMER SERVICE DEPOSIT RETURN 2020 © REFRIVAL We use our own and third-party cookies for analytical purposes and to show you personalized advertising based on a profile drawn up from your browsing habits (for example, pages visited). You can accept all cookies by pressing the "Accept" button or obtain more information, configure them or reject their use by clicking on the "Configure" link. Set up TO ACCEPT