English Home Automated Back Office Credit Origination – Mortgage Credit Origination – Mortgage Building and maintaining relationships with prospects and obligors by means of automated processes We manage the entire relationship pipeline for real-estate financing processes, from document analysis, through contract drafting, legal validation, Severance Indemnity Fund (mandatory savings accounts) release, inquiries service, to application execution. All automated, ensuring agility and efficiency throughout the process. Benefits Improved CX Shorter response time and continuous communication on application status. Speed Agile and efficient process handling. Efficiency End-to-end application tracking, with no pending issues generated. Differential Contract lifecycle integration, acting on post-selling and collections. Agility in the management of processes with a high degree of security when handling confidential documents. Cross-selling actions for insurance sales and/or new contracts. Key figures 60 % Reduction of the process completion time. 30 % of Brazil´s mortgage credit portfolio 29.000 contracts signed and executed See how this solution works in practice. Contact us COVID-19 Hotline Equitable Vaccination Distribution & Scheduling. View More More service productivity Automated responses reduced response time, increasing customer satisfaction. View More Online onboarding Partnership between Riot Games and Atento was implemented 100% remotely View More Articles Atento ganador premios CCN Fenix 2021 View More Video: Fireside Chat with Five9 View More Why work at home agent processes must be secure View More Atento Logo We are Atento Press Room Atento around the world Social Commitment Insights Investor Relations Legal Advice Privacy Policy Twitter Linkedin Twitter Linkedin This website uses its own and third party cookies to analyze visits to our website, by compiling the necessary data to improve browsing, manage users’ preferences and to offer the most relevant content in relation to your preference, generated based on your browsing patterns. To get more info click on our Cookies Polices. Cookie settingsACCEPT