Other Humana Sites Help Español Shop for Plans Member Resources Sign in Home Member guidance Humana Prepares California disaster declaration Support for those who may be impacted by declared disaster areas in California Your safety and well-being remain a top priority for Humana. We have taken these steps to assist our members in declared disaster areas: Waived all requirements for primary care physician (PCP) referrals and prior authorizations for members. Provided members with the same cost sharing they would receive from an in-network facility even if receiving care outside the network. For members with a pharmacy benefit, suspended restrictions on refills to allow for travel difficulties and evacuations. Opened up our toll-free crisis intervention hotline and counseling services beyond employees and health plan members to include any individual who may need help and support in coping with the disaster and its aftermath. Humana has counselors and work/life specialists available 24 hours a day, seven days a week at 1-888-673-1154 (TTY: 711) to provide free, confidential assistance to anyone needing help. Humana members with questions about services available to them should call the toll-free phone number on the back of their Humana ID card. *Some of the above benefit adjustments may not apply to commercial self-funded group members. Additional resources Ready.gov Weather.gov American Red Cross National Hurricane Center CDC Disasters Back to top Medicare Dental Vision Medicaid Pharmacy Member Resources Find a Doctor Health & Well-being Library Sign in to MyHumana Sign in to Go365.com Employers Agents & Brokers Providers Caregivers About Humana Contact Us Careers Investor Relations Corporate Responsibility © Humana 2021 Legal Privacy Policies Internet Privacy Statement Site Map Disclaimers & Licensure Fraud, Waste & Abuse Accessibility System Requirements “Humana” is the brand name for plans, products and services provided by one or more of the subsidiaries and affiliate companies of Humana Inc. (“Humana Entities”). Plans, products, and services are solely and only provided by one or more Humana Entities specified on the plan, product, or service contract, not Humana Inc. Not all plans, products, and services are available in each state. Humana legal entities that offer, underwrite, administer or insure insurance products and services