Navigation Menu Sign in Veronique Dorval Senior Vice-President, Client Experience Office (CXO) As Senior Vice-President, Client Experience Office (CXO), Veronique leads the design and delivery of meaningful Client experiences across our channels and businesses in Canada. Veronique’s team is accountable for our Client Strategy and our Marketing, Client Experience and Client engagement programs. Veronique is also responsible for our Client web and mobile platforms, as well as our data and analytics function. Since joining Sun Life in 2014, Veronique has held several roles including Vice-President, Client Acquisition, Engagement and Loyalty for the CXO. In that role, she provided strategic direction and oversight to drive Client Acquisition, build Client loyalty, and evolve Client Connect, our Digital Client engagement program. Veronique role also includes the development of Sun Life Canada digital coach, Ella and our Direct-to-Client platform, Sun Life GO. Prior to joining Sun Life, Véronique was an Associate Principal at McKinsey & Company. Her 12 years of experience in management consulting, primarily with the North American financial sector, provided her with a wealth of knowledge and broad expertise. Véronique is a Chartered Financial Analyst (CFA) and has a Bachelor in Business Administration from the Université de Sherbrooke with part of her program completed across Mexico, Spain and India. Quick links Sign in / Register Submit or track a claim Find a form 欢迎访问永明金融网页 Plan sponsors & advisors Advisor site SLFD Advisor hub Plan advisor site Plan sponsor site About us Who we are Newsroom Sustainability Donations and sponsorships Careers Become an employee Become an advisor Student and new graduate programs Contact us Contact us Support Talk to an advisor Life’s brighter under the sun Legal Privacy Security Accessibility We acknowledge that Sun Life operates in many Territories and Treaties across Canada. Our Canadian headquarters in Waterloo are on the traditional territory of the Anishnaabeg, Haudenosaunee Confederacy and the Mississaugas of the Credit First Nations. Today, Canada is still the home to many Indigenous, First Nations, Inuit, and Metis peoples from all across Turtle Island. We are grateful to have the opportunity to work in this territory. We offer this acknowledgment as a stepping stone towards honouring the original occupants, as a testimony to the oppression faced by Indigenous peoples, and our commitment to Indigenous communities and employees of Sun Life. © Sun Life Assurance Company of Canada. All rights reserved. SLF