About Us Get Started FAQs Technical Support Privacy Policy Home Catalog Training Testimonials In the Media Webinars Contact Us FAQs / Support Home/FAQs / Support CLICK HERE FOR SUPPORT All Administration Zone Installation IT Login Registration Sound What do I do if there is a firewall on our network? What do I do if we have a proxy server on our network? Why am I receiving the error message “Invalid Activation Code”? Why am I receiving the error message “Used Activation Code”? Why am I receiving the error message “Username is taken”? Why am I receiving the error message “This code can only be used within the Administration Zone”? Why am I receiving the error message “This activation code has expired”? Why am I receiving the error message “Activation Code limit has been reached”? I am a teacher. I would like to demonstrate the Student’s Zone in my class, but when I plug in the headset, the class cannot hear the sound. How can I fix this? A student puts their headset on but cannot hear any sound. What are some possible reasons for this? How do I reset a student’s password? How can I change my username or password for the Teacher’s Zone? Can I give all of my students the same username? Can I give all of my students the same password? Can a student change their own password? Can I assign two teachers to the same class? Can I assign one student to two or more teachers? ABOUT BURLINGTONENGLISH BurlingtonEnglish offers a unique program for English language acquisition. It combines face-to-face classroom activities with any time-anywhere access to state-of-the-art online interactive courses. With the BurlingtonEnglish SpeechTrainer®, students effectively improve their pronunciation and comprehensibility, giving them the confidence to communicate successfully in any situation. BURLINGTON ENGLISH INC. 4800 N. Federal Hwy. Suite E207 Boca Raton, FL 33431 Phone: +1 (561) 672 7826 Fax: +1 (561) 672 7827 US Inquiries: info@BurlingtonEnglish.us International Inquiries: info@BurlingtonEnglish.com Call toll free for support: 1(855) USA-BURL / 1(855) 872-2875 APPLY FOR A CAREER AT BURLINGTON ENGLISH BURLINGTON GROUP COMPANIES Brazil: www.institutomindset.com.br Brazil: www.beils.com.br India: www.burlingtonenglish.in Italy: www.jmenglish.it Israel: www.burlingtonenglish.co.il Mexico: www.beils.mx Romania: www.burlingtonenglish.ro © BurlingtonEnglish. All rights reserved.