MBTA Home Page Massachusetts BayTransportation Authority EN Menu HomeAccessibility on the MBTA Accessibility on the MBTA The MBTA is more accessible to customers with disabilities than ever before. With hundreds of new low-floor buses, the ongoing expansion of elevators in our stations, free travel training and more, we're striving to become a global model of accessible public transportation. We believe that true accessibility benefits everyone—seniors, parents, students, commuters, tourists, and countless other customers we serve each day. Access in Motion System-Wide Accessibility Improvements Learn about accessibility improvement projects and initiatives at the MBTA. What's Trending Read updates about our ongoing initiatives to make the T more accessible. History of Accessibility at the MBTA Learn more about the history and impact of the 2006 Daniels-Finegold et al. Settlement Agreement. Get Involved Learn how to become an active participant in accessibility at the T, in person, and online. More Resources Download the Access in Motion brochure in English Download the Access in Motion brochure in Spanish Things to Know Before Your Trip We encourage everyone to plan ahead before their trip on the MBTA. To get started, check out our resources, or visit our FAQs. Key Policies Learn about our accessibility policies concerning priority seating, service animals, requests for assistance, and more. Trip Planning Find out how you can get in touch with our team to plan your trip before you go. Travel Instructions We offer free public transportation training classes for seniors and people with disabilities. Reduced Fares and Passes Seniors (65+) and people with disabilities may qualify for MBTA fare discounts. FAQs Get answers to our riders’ most frequently asked questions about accessible travel on the T. T Access Guides by Mode The T Access Guide is an interactive way to learn more about how to independently use the MBTA. To get started, select the mode of transit you use the most. Bus Access Guide All MBTA buses are accessible to people with disabilities. Learn more about accessibility features, entering and exiting buses, and what you can expect on your trip. Subway Access Guide Most MBTA subways and trolley stations are accessible to people with disabilities. Learn more about station and train accessibility features, entering and exiting the T, and what you can expect on your trip. Commuter Rail Access Guide Most Commuter Rail stations are accessible to people with disabilities. Learn more about train and station accessibility, entering and exiting trains, and what you can expect on your trip. Ferry Access Guide All MBTA commuter ferries and docks are accessible to people with disabilities. Learn more about accessibility features, entering and exiting ferries, and what you can expect on your trip. Connecting to MBTA Services The RIDE The RIDE is the MBTA’s door-to-door, shared-ride paratransit service. If you have a disability that prevents you from using the MBTA bus, subway, or trolley all or some of the time, The RIDE may be able to assist with your public transportation needs. Ride Match A one-stop searchable directory of public, private, and accessible transportation options in Massachusetts. Upcoming Events Public Meeting | Accessibility and Daniels-Finegold v. MBTA Settlement Update (Virtual) DECEMBER 8, 2021, 1:00 PM Public Meeting | Accessibility and Daniels-Finegold v. MBTA Settlement Update (Virtual) Virtual, Boston, MA Public Meeting | Winchester Center Station (Virtual) DECEMBER 15, 2021, 6:00 PM Public Meeting | Winchester Center Station (Virtual) Virtual, Winchester, MA View all events Past Events Public Meeting | Downtown Crossing Accessibility Phase II (Virtual) OCTOBER 25, 2021, 6:00 PM Public Meeting | Downtown Crossing Accessibility Phase II (Virtual) Virtual, Boston, MA Public Meeting | Bus Accessibility Demo of the Quantum Mobility Device Securement System OCTOBER 14, 2021, 11:00 AM Public Meeting | Bus Accessibility Demo of the Quantum Mobility Device Securement System Upper level, Ruggles station, Roxbury, MA Public Meeting | Newton Commuter Rail Stations Accessibility Improvements (Virtual) OCTOBER 13, 2021, 6:00 PM Public Meeting | Newton Commuter Rail Stations Accessibility Improvements (Virtual) Virtual, Boston, MA Public Meeting | MA Commission for the Blind and MBTA Town Hall (Virtual) OCTOBER 7, 2021, 12:00 PM Public Meeting | MA Commission for the Blind and MBTA Town Hall (Virtual) Virtual, Boston, MA Public Meeting | Bus Accessibility Demo of the Quantum Mobility Device Securement System OCTOBER 6, 2021, 11:00 AM Public Meeting | Bus Accessibility Demo of the Quantum Mobility Device Securement System City Hall Plaza, Boston, MA View all events Attend an upcoming R-TAG Meeting Want to help guide the direction of accessibility at the MBTA? Join Riders’ Transportation Access Group (R-TAG), a customer organization that provides input on issues affecting people with disabilities and seniors who use the T. Stay Informed Get accessibility news, updates, and advance notice of events delivered to your inbox. Sign up for email updates Contact Us Please contact MBTA Customer Support with any questions, concerns, or comments. Specify that your comments are related to accessibility and be prepared to provide as many details as possible so our team can alert the appropriate personnel. Phone Voice: 617-222-3200 TTY: 617-222-5146 Online Send a message Recent Updates Installing Automatic Door Openers in 33 Stations OCTOBER 29, 2021 Installing Automatic Door Openers in 33 Stations Public Meeting on Accessibility JUNE 2, 2021 Public Meeting on Accessibility Transit Services Subway Bus Commuter Rail Ferry The RIDE Plan Your Journey Trip Planner Station Info Service Alerts Maps Destinations Riding the T Accessibility Parking Bikes Language Services Safety Fares & Passes Fares Overview Add Value to CharlieCard Reduced Fares Order Monthly Passes Institutional Sales About Us Leadership News & Updates Events Performance Careers Business Center Business Opportunities Developers Financials Innovation Engineering Design Standards Customer Support Contact Us Lost and Found Policies Request Public Records Civil Rights Follow Us Online MBTA Facebook MBTA Instagram MBTA Linkedin MBTA Twitter MBTA Youtube © Massachusetts Bay Transportation Authority, all rights reserved.