CONTACT Belgium Login STRATEGIES INSIGHTS RESPONSIBLE INVESTMENT INVESTOR RELATIONS ABOUT US In light of the current COVID-19 pandemic, please note that we remain open for business but some of our offices are currently physically closed and staff are working remotely. If you need to get in touch with us, please use your regular means of contact. Shanghai Man Investment Management (Shanghai) Co. Ltd. Room 1817 222 Yan An Road East Huangpu District Shanghai, PRC China Tel: +86 (21) 6193 3514 Charlotte Man Global Private Markets (USA) Inc Morrison Boulevard 6836 Suite 430 Charlotte, NC 28211 United States of America Tel: +1 (980) 321-7560 Liechtenstein Man (Europe) AG Austrasse 56 9490 Vaduz Liechtenstein Tel: +423 375 1045 Boston Numeric Investors LLC 200 Pier 4 Boulevard Fifth Floor Boston, MA 02210 United States of America Tel: +1 (617) 897 7800 Switzerland Man Investments AG Huobstrasse 3 8808 Pfäffikon SZ Switzerland Tel: +41 55 417 60 00 Hong Kong SAR Man Investments (Hong Kong) Limited Suite 2206, Man Yee Building 68 Des Voeux Road Central Hong Kong SAR Tel: +852 2230 7231 Japan Man Group Japan Limited Tokyo Branch 27th Floor, Akasaka Biz Tower 5-3-1, Akasaka, Minato-ku Tokyo 107-6327 Japan Tel: +81 (0)3 6441 2460 New York Man Investments Inc 452 Fifth Avenue 27th floor New York, NY 10018 United States of America Tel: +1 (212) 649 6600 Australia Man Investments Australia Limited Level 28, Chifley Tower 2 Chifley Square Sydney NSW 2000 Australia Tel: +61 2 8259 9999 Fax: +61 2 9252 4453 Email: [email protected] Contact details for enquiries related to recent media reports: Email: [email protected] Tel: 00 612 825 999 09 Shareholder in Man AHL Gold (AUD), Man AHL Diversified (AUD) and/or Man OM-IP funds: BNY Mellon (Fund administrator) Toll Free Australia: 1800 875 226 Toll Free New Zealand: 0800 880 020 International phone number: (852) 2840 2628 [email protected] Unitholder in Man AHL Alpha (AUD) and/or Man Diversified Alternatives: OneVue (Fund administrator) Phone Within Australia: 02 8255 2569 International Phone : +61 2 8255 2569 [email protected] London Head Office Riverbank House 2 Swan Lane London, EC4R 3AD United Kingdom Tel: +44 (0) 20 7144 1000 Telephone calls may be recorded for regulatory and monitoring purposes. Complaints & Feedback Man takes all complaints seriously and is committed to dealing with any complaints raised objectively and in a timely manner. Upon receipt of a complaint, it is investigated promptly, diligently and impartially. Our aim is to provide a response as soon as possible. However, in certain cases a longer investigation may be required. In such circumstances, we will keep you informed of our progress and provide you with a response timeline. If you wish to raise a complaint in relation to a Fund, please contact the relevant entity hereunder in charge of the management of the Fund. You may also request a copy of the complaint handling procedure which is available in English. Please find a link below to our complaints form should you wish to do same: United Kingdom Authorised Corporate Director: Man Fund Management UK Limited Riverbank House, 2 Swan Lane, London EC4R 3AD, United Kingdom Ireland Manager: Man Asset Management (Ireland) Limited 70 Sir John Rogerson's Quay, Grand Canal Dock, Dublin 2, Ireland Luxembourg Management Company: Waystone Management Company (Lux) S.A. 19, rue de Bitbourg, L-1273 Luxembourg, Grand Duchy of Luxembourg For any other query relating to an entity not listed hereabove, please contact your sales representative. Following receipt of a complaint and upon completion of our investigation, we will send you a final response setting out our position on the complaint. If you are not satisfied with the final response received, you may be able to refer your complaint to an Alternative Dispute Resolution Authority (ADR). Further details of the availability of an ADR will be provided to you upon request or when responding to a complaint. We note the following ADR bodies in the United Kingdom, Ireland and Luxembourg: United Kingdom Financial Ombudsman Service Exchange Tower, London E14 9SR, United Kingdom www.financial-ombudsman.org.uk Ireland Financial Services and Pensions Ombudsman / An tOmbudsman Sheirbhísí Airgeadais agus Pinsean 3rd Floor Lincoln House, Lincoln Place, IE-Dublin 2 www.fspo.ie/ Luxembourg Commission de Surveillance du Secteur Financier (CSSF) 283, route d’Arlon, LU-2991 Luxembourg, Grand Duchy of Luxembourg www.cssf.lu/en/ By way of information, if you are based in the EEA, you may be able to access additional information in relation to local ADRs and find a complaint form in your local language on the Financial Dispute Resolution network (FIN-NET) section of the European Commission website. 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