Simplex Banking Buy Crypto Sell Crypto Partner Portal Careers About Help Become a partner Cookie Policy Introduction When you visit or access our websites or applications operated by us, or when you interact or engage with our content (“Service”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies (“Tracking Technologies“). This is explained in this policy (“Cookie Policy”). This Cookie Policy forms a part of our Privacy Policy. The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Service, improve our Service performance and customize your experience on our Service. We also use this information to collect statistics about the usage of our Service, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers, and partners. We also allow third parties to collect information about you through Tracking Technologies. What are cookies? Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings. You can find more information about cookies at www.allaboutcookies.org. Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences and make the interaction between you and the Services smoother and more efficient. Storing Tracking Technologies We store Tracking Technologies when you visit or access our Services (for example when you are visiting our websites) – these are called “First Party Tracking Technologies”. In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called “Third Party Tracking Technologies”. Both types of Tracking Technologies may be stored either for the duration of your visit to our Services or for repeat visits. What types of Tracking Technologies do we use? There are three main types of Tracking Technologies: Strictly necessary Tracking Technologies – These Tracking Technologies are essential to enable you to log in, navigate around and use the features of our Services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these Tracking Technologies. These Tracking Technologies can be used for security and integrity reasons – for example, to detect violation of our policies and for support or security features. Functionality Tracking Technologies –These Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services. Performance Tracking Technologies –These Tracking Technologies collect information about your online activity (for example the duration of your visit to our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information). Marketing and Advertising Tracking Technologies – These Tracking Technologies are used to deliver tailored offers and advertisements to you, based on your derived interests, as well as to perform email marketing campaigns. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by our advertisers (for example advertising networks) and provide them insights about the people who see and interact with their ads, visit their websites or use their app. Tracking Technologies Type Purpose Duration of Storage Analytics Cookies First party Tracking Technology Performance Tracking Technologies These Tracking Technologies are used to collect information regarding how you interact with the content on our Services, attribution purposes (for example, the referral URL), etc. We use the information to compile reports, calculate the revenues due to us and, help us improve the Services and to offer personalized products and content. Evercookie First party Tracking Technology Strictly Necessary Tracking Technologies The evercookie is designed to make persistent data just that, persistent. By storing the same data in several locations that a client can access, if any of the data is ever lost (for example, by clearing cookies), the data can be recovered and then reset and reused. We only use the evercookie to: Identify user by user agent (a browser) with regular HTTPS cookie (a.k.a. UAID cookie) Identify unique user by evercookie on order pages of affiliate sites (that are hosted by us) that do not have account registration. We do not use the evercookie for other purposes (such as marketing or advertising) and do not share such data with third parties. Persistent – up to 2 years. Google Analytics Third-party Tracking Technology Performance cookie This cookie is used to collect information about how visitors use our Platform. We use the information to compile reports and to help us improve the Platform. The cookies collect information in an anonymous form, including the number of visitors to the Platform, where visitors have come to the Platform from and the pages they visited. (Privacy Policy) Persistent – up to 2 years. Hotjar Third-party Tracking Technology Performance cookie We use Hotjar in order to better understand our Users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our Users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our Users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.Hotjar is contractually forbidden to sell any of the data collected on our behalf.For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. Persistent – up to 2 years. Avatu Third-party Tracking Technology Strictly Necessary cookie This tracking cookie is used for detection of cyber incidents. (Privacy Policy) Persistent – up to 2 years. ThreatMetrix Third-party Tracking Technology Strictly Necessary cookie We use the ThreatMetrix cookie to provide threat detection, fraud prevention and user authentication. (ThreatMetrix’s Processing Policy) Persistent – up to 2 years. New Relic Third-party Tracking Technology Performance cookie New Relic is used to ensure that our services are working as expected. This include monitoring page loading times for users. The cookie is used to store a session identifier so that New Relic will be able to monitor session counts for our website. (Privacy Policy) Persistent – up to 2 years. Google AdWords Conversion Third-party Tracking Technology Marketing or Advertising Cookie We use Google AdWords, which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through our websites. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. (Google’s Privacy Policy) Persistent – up to 2 years. Trustpilot Third-party Tracking Technology Performance cookie We use Trustpilot, which is an independent review site, to collect feedback regarding our services. Our website includes a link to our page on Trustpilot and this widget is displayed through the use of cookies. (Privacy Policy) Persistent – up to 2 years. Wisepops Third-party Tracking Technology Marketing or Advertising Cookie WisePops is a popup solution that allows us to display targeted modals on our website. Wisepops uses cookies to remember our users’ context. (Data and Cookie Policy) Persistent – up to 2 years. How to manage your cookie settings Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including “Do Not Track” requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively. Turning off cookies via your web browserMost web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device. Information about cookies is usually found in the “Help” section of the web browser. Below are some links to some commonly used web browsers: Chrome Internet Explorer and Microsoft Edge Mozilla Firefox Safari Interested in becoming a Simplex partner? Let’s get in touch arrow_forward About Partners News Careers Help arrow_upward Terms of Use Privacy Policy Cookie Policy 2014 - 2021 © Simplex. All Rights Reserved. Simplex Payment Services, UAB, Antakalnio g.17,LT-10312 Vilnius, Company code: 304445876, SWIFT (BIC) code: USPELT2V By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies