CUSTOMER SERVICE RATES/REGULATIONS WATER QUALITY OPEN RECORDS POLICY OPEN RECORDS REQUEST FORM FINANCIAL RECORDS CONSERVATION CURRENT PROJECTS STANDARD DRAWINGS SUBDISTRICT INFO JUST FOR KIDS EMPLOYMENT SURPLUS EQUIPMENT AUCTION FAQ Protect Our Water Resources! Don’t flush expired or unused prescription medications down the toilet. Click below to find a pharmaceutical take-back program near you. E-BILLS Looking for a faster way to receive your water bill? Set-up paperless billing today! LOBBY CLOSED Due to recommendations by the CDC, and in compliance with social distancing, as of 3/13/20 the lobby is closed until further notice. The Drive-Thru will be open during normal business hours. If you have questions about your water service or billing, please call (859) 578-9898 or visit the Contact Us page fo rmore options. YOUR DRINKING WATER During this challenging time, NKWD and its employees continue to provide critical, life-sustaining water service to our customers and community. Just like medical personnel, first responders and other critical careers, NKWD staff are on the front lines of public safety, providing clean and safe water 24 hours a day, 7 days a week. Out of sight, out of mind, they are unsung heroes. Privacy Statement Bill Payment & Online Customer Services Free Apps for iPhone and Android Click Here for details. powered by Create your own user feedback survey CONSUMER CONFIDENCE REPORT Request a copy by mail View a past report DIRECTIONS TO MAIN OFFICE Privacy Statement Recent Procurement Results Sign Up to Receive Automatic Notifications for Bids and Services BILL PRINT DISRUPTION Our bill printing services for many customers have been disrupted, and you may have received your bill after or very close to the due date of your bill. We are working diligently to correct the issue. Please be aware that if you have received your bill after or very near the due date, penalties will not be applied as shown on the bill. Please consider signing up for the paperless billing option. COVID-19 Information Heathy at Home Eviction Relief Fund Improve School Water Quality after Extended Closures: Flushing the Drinking Water Lines in Schools US EPA Child Care Facilities Extended Closures Fact Sheet US EPA School's Extended Closures Fact Sheet IMPORTANT Information about Re-opening Buildings after Closure due to COVID-19 Pandemic CDC offers additional resources, including: Toolkit: Developing a Water Management Program to Reduce Legionella Growth and Spread in Buildings. AWWA: Flushing Guidance and Checklist for Buildings Why Businesses Should Flush Water Pipes Before Allowing Employees To Return Latest News Northern Kentucky Water District Implements Succession Plan for President/CEO Attention Owners and/or Occupants of Single Family Residences: Did you pay sales tax on your water bills between August 2006 and December 2012? If so, Click Here to learn more about a refund to which you may be entitled. General News KDOW Press Release: Statewide Testing of PFAS Indicates No PFAS Health Concerns in Kentucky's Public Drinking Water Emerging Contaminants Additional information is available on AWWA’s PFAS Resource page Lead in Drinking Water FAQs General Information on Drinking Water & Lead View the 'Headlines' Archive