LOG IN SEARCH FOR CART SITE NAVIGATION Withdrawal and privacy RIGHT OF WITHDRAWAL 1 The right of withdrawal applies to natural persons (consumers) who act for purposes that can be considered unrelated to their professional activity. Therefore, purchases made by resellers and companies and individuals who act for purposes related to an activity are excluded from the right of withdrawal. 2 The "consumer" alone has the right to withdraw from the contract within 10 days of receipt of the goods, returning the goods subject to withdrawal to the seller, who will refund the price of the returned goods. It should be noted that when the purchase of a good is combined with another good that is given as a gift, the right of withdrawal will be legitimately exercised with the return of both goods purchased, given the constraint of the accessibility of the good in promotion with respect to to the first. 3 To exercise the right of withdrawal, the consumer must contact Tecnolife Customer Service by communicating the details of the invoice. In case of partial withdrawal, in addition to the purchase invoice, the customer must also communicate the purchased item / s code that he intends to return. Within 48 hours of the communication, the Consumer must send by registered letter or fax a written and signed declaration containing the desire to exercise the right of withdrawal by summarizing all the data indicated above and requested to: Tecnolife Srl Potenza, Via delle morning 76. 4 Once the authorization for the return of the goods has been obtained, within 15 calendar days, the consumer must send the goods for which he has exercised the right of withdrawal at his own expense. The products must be returned intact, unused and in the original packaging. In no case will parcels be withdrawn cash on delivery or freight collect. Purchases on Tecnolife are subject to the provisions of Legislative Decree n. 185 of 22/05/1999, dictated in the matter of distance contracts, as they are perfected outside the commercial premises. About us Tecnolife Srl Contacts Work with us Payments and shipping Cookies Policy Withdrawal and privacy Terms of sale Our Brands Facebook © 2021, Tecnolife American Express Apple Pay Google Pay Maestro Mastercard PayPal Shop Pay Visa Select Language English Français Deutsch Italiano Русский Español