Solutions & Produits Secteurs Services Support Ressources Contact Choose your country. Current selection is the France website. Sign In Search Digital Process Automation Optimize processes with insight, automation and data-driven decision making Get the Forrester Wave What is digital process automation? Learn how OpenText helps organizations gain an information advantage with digital process automation. Digital Process Automation (DPA) software helps organizations transform into digital, data-driven businesses through automation. It enables the automation of repetitive tasks, process orchestration across multiple systems and empowers workers to make data-driven decisions, while simultaneously providing a flexible platform for rapidly building user-centric applications. Process automation software is used to automate processes as part of wider digital transformation initiatives. It creates opportunities to re-engineer processes around customer needs, deliver seamless customer and employee experiences and quickly adapt to changing expectations while improving efficiency and managing risk. OpenText Digital Process Automation platform overview With less IT involvement, the OpenText™ Digital Process Automation platform, OpenText™ AppWorks™, maximizes the value of information and ensures governance with automated business processes, better decision-making and improved employee, partner and customer experiences. The low-code application development environment in AppWorks enables business and technical users to rapidly build, iterate and deploy process-centric and case management applications that improve efficiency, optimize employee skills and provide business insight while easily integrating with other lead applications and systems of record. Available on-premises and in the cloud, OpenText™ AppWorks™ Cloud Edition makes it easy and cost effective to implement, maintain and update digital process automation applications. Forrester names OpenText a Leader The Forrester Wave: Software For Digital Process Automation For Deep Deployments, Q2 2019. Download now The Forrester Wave™: Software For Digital Process Automation For Deep Deployments, Q2 2019 report What’s new in Digital Process Automation New case management application to automate dynamic, ad-hoc processes Cloud-native to simplify deployments and updates Enhanced search to streamline contract authoring Application accelerators to shorten development projects Explore the latest features of Digital Process Automatio OpenText Digital Process Automation platform features Rapidly build business applications Speeds the development of case and process-driven applications with low-code, drag-and-drop components, reusable building blocks and pre-built accelerators to build and deploy solutions more easily. Intelligently automate workflows Combines automation and AI to predict future states, trigger processes and assist workers based on data to best serve business needs and meet customer expectations. Automate and optimize ad-hoc processes Transforms work involving complex interactions between people, content, transactions and workflows across multiple systems to help workers ensure the best decision or action is taken. Gain realtime insight Provides visibility into realtime operations data through analytics, process monitoring and reporting to optimize activities and meet business objectives. Seamlessly integrate information into processes Digitizes, connects and unifies enterprise information with the OpenText portfolio, other business applications and diverse systems to make all information accessible to digital process applications. Run anywhere Deploys and runs anywhere with a cloud-native platform that vastly simplifies updates and accelerates the introduction of new features to end users. OpenText Digital Process Automation platform benefits Delight customers Put customers at the center of every transaction and exceed expectations with timely, proactive service in the channels in which they prefer. Eliminate the white space between processes Remove disconnected or manual processes that often fill gaps between steps in a business workflow or customer interaction. Empower people for data-driven work Use the organization’s data, and data from third-party resources, to automate repetitive processes and guide knowledge workers through complex tasks. Lower risk and gain consistency Combine automation and artificial intelligence to separate low and high-risk activities to optimize the use of scarce resources. Enable access from any device, any where, any time Efficiently build, deploy and manage case and process-driven applications to empower a mobile workforce. Build applications faster, at lower cost Empower business experts to quickly build applications and reduce reliance on IT using low-code. OpenText Digital Process Automation solutions OpenText™ AppWorks Platform Low-code application development Rapidly build, iterate and deploy custom applications for digital process automation and dynamic case management. OpenText™ Contract Center Contract management software Centralize contract management for increased productivity, improved profitability and reduced risk. OpenText™ Extended ECM for AppWorks™ Connect information to applications Extend the reach of content management to all parts of the enterprise, putting content into the context of cross-system process automation. OpenText™ Core Case Management Case management software Automate dynamic, collaborative, case-based work for smarter decision-making, faster case resolution and improved experiences. OpenText™ RFx Center Bid management software Easily automate, manage and monitor all aspects of the procurement process. OpenText™ Active Client Management for Insurance Insurance automation software Orchestrate the complete lifecycle for new accounts, client servicing and claims management cases. OpenText™ Marketing Content Management for Life Sciences Life Sciences marketing software Gain control of the marketing asset lifecycle while maintaining regulatory compliance. OpenText™ Advanced Media Orchestration Digital media management software Orchestrate and optimize the complete digital media supply chain lifecycle. Customer stories South African National Parks leverages OpenText to improve core functions and enhance collaboration for critical projects Bangkok Airways unites content, applications, and business processes with OpenText solutions PBS connects digital media supply chain with OpenText DHFL Pramerica Life Insurance turns to OpenText for enterprise-wide digital transformation Previous Next Find out more Create digital experiences faster Act on market opportunities faster and iterate as needed to meet goals and targets. Read the product overview about OpenText AppWorks Gain a competitive edge Combine automation, information and insight to power an engaging, smart and easy to deploy digital transformation. Download now to see how to deliver on the low-code promise Automate ad hoc processes Learn how dynamic case management enables knowledge workers to make data-driven decisions and deliver optimal experiences. Get the eBook today to learn more about dynamic case management. 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The strategic value of low-code development 5 ways to jumpstart digital process automation Webinars Mind the Gap! Bridging manual steps and gaps in processes with low-code development Case Closed! Improve employee productivity by optimizing ad-hoc processes Gain a competitive edge through automation, information and insight webinar Download Gain an Information Advantage with Digital Process Automation infographic Related solutions Enterprise Content Management (ECM) Extended ECM Contract Center Advanced Media Orchestration Active Client Management for Insurance Customer Experience Management (CEM) Business Network Discovery AI and Analytics Latest news and Insights See more blog posts 7 steps to faster value realization Unlock insights from dark data with semantic search Multi-discipline engineering The unsung partner of innovation … Produits et solutions Informations d’Entreprise Suites de produits Solutions par secteur OpenText Cloud Editions (CE) OpenText Core SaaS Applications Partenaires et alliances Références Services Services de Conseil Managed Service Learning Services Cloud managed services Communauté Blogs Communities Développeurs Éducation Formation EDI Pour Tous Support Mon Support Base de connaissances Événements OpenText World Enfuse Évènements à venir Compte Gérer mon compte Payer ma facture À propos OpenText Equipe de direction Board of Directors Communiqués de presse Carrières Investisseurs Nos bureaux Gouvernance d'entreprise Corporate citizenship Contactez OpenText: Appelez +33 1 47 96 55 41 ouor contactez-nous en ligne. 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