Other Humana Sites Help Español Shop for Plans Member Resources Sign in Home Member guidance Using a health insurance plan Using a health insurance plan Activate your MyHumana account to access a wide range of tools and resources that will help you manage your plan. Activate your account Understanding your plan How to find in-network providers Find doctors and hospitals within your network. Primary care physicians, mental health providers and health programs are are available through your plan. How to find providers Where to get medical care Find retail clinics, urgent care centers and hospitals in your plan’s network, as well as details about emergency room (ER) services. Where to get care Humana member rights You have certain rights as a Humana member. Find information about authorizations and canceling your plan. View member rights Exceptions and appeals Find answers to your questions and concerns about filing an exception, appeal or grievance and appointing a representative. Exceptions and appeals Understanding common payment terms Define the meaning of basic healthcare terms, such as claim, deductible and copayment, to help you understand costs. Common payment terms Communication assistance If you need help with language interpreter services or accessibility, you can receive free translations, sign language and alternatives from Humana. Communication assistance Contact Humana Customer Care representatives are always here to help answer questions. Help and support More Resources FAQs about Medicare Learn more about plans through answers to frequently asked questions. FAQs Help and support Find tools, answers to frequently asked questions and contact information. Help and support Back to top Medicare Dental Vision Medicaid Pharmacy Member Resources Find a Doctor Sign in to MyHumana Sign in to Go365.com Employers Agents & Brokers Providers Caregivers About Humana Contact Us Careers Investor Relations Corporate Responsibility © Humana 2021 Legal Privacy Policies Internet Privacy Statement Site Map Disclaimers & Licensure Fraud, Waste & Abuse Accessibility System Requirements This material is provided for informational use only and should not be construed as medical advice or used in place of consulting a licensed medical professional. You should consult your doctor to determine what is right for you. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. We also provide free language interpreter services. See our full accessibility rights information and language options. Humana is a Medicare Advantage HMO, PPO and PFFS organization and a stand-alone prescription drug plan with a Medicare contract. Humana is also a Coordinated Care plan with a Medicare contract and a contract with the state Medicaid program. Enrollment in any Humana plan depends on contract renewal. Y0040_GNHL44EEN_2021 Last Updated: 03/12/2021