home> services> Phone collection home group Who we are Organization and Management Company Numbers Quality services CCA Phone collection Credit Manager and PA CRM services contacts Contact us by e-mail Work with us where we are Administrative customer care Phone Collection Credit Manager and PA CRM services PHONE COLLECTION Credit management, since before its establishment, represents the core business of Euro Service. With a method based on the accuracy of the service, attention to the customer and a competence in the matter that has been refined over the years, the credit management staff can prevent outstanding payments or manage any administrative criticality. The contact activity on the defaulting customer is integrated and completed with debtor search actions, customer portfolio screening, development of personalized proposals for return, home collection. SEE THE PHONE COLLECTION CYCLE Our idea of correct credit management is mainly based on the prevention of unpaid credit, which is why we intervene already at the beginning of the customer's life cycle, with pre-collection and customer care actions aimed at immediately establishing a constructive dialogue with the customer. customer himself. We dialogue with the customer to acknowledge any critical issues or complaints from him and to find shared solutions together. The quality of our processes is guaranteed by: • loyal and multiskill staff • continuous training on all staff • flexible software and latest generation technologies • expertise gained through years of direct experience • offer of complete solutions for any need of our partner NON-PERFORMING MANAGEMENT Among our services, we also offer a complete and effective management of non-performing loans on assignments without recourse, a tool that favors the transparency of financial statements and allows the tax relief of bad loans and savings on the management costs of problem or non-performing loans. . The activity is always carried out internally and managed through strict qualitative criteria aimed at protecting the name of the transferring company. Our services are not limited only to the intervention for credit recovery, but provide for a global management of the customer, in different ways depending on the type of credit. EUROSERVICE GROUP SPA Via Francesco Gentile, 135 - 00173 Rome tel. 06.72654201 - fax 06.72497172 VAT number 08247891008 info@euroservicegroupspa.com Copyright 2010 Euro service group spa - All rights reserved PRIVACY and TRANSPARENCY | CREDITS