Main navigation COMPANIES CONSUMERS front page Optical fiber Broadband TV services Digital cameras Customer service MPY world MPY Murupolku front page Remote Support Service Remote Support Service TeamViewer is a remote support program that our technical experts can help you with. The program can be used to transfer an image of your screen to our remote support computer. Our remote support can use TeamViewer to send relays, such as device drivers. If necessary, the program will also establish a secure VPN connection to your network. You can constantly see from your computer what remote support is doing and you can close the connection at any time if you wish. Quick guide: 1) Download the TeamViewer remote support program here . For other terminals, check availability at http://www.teamviewer.com/en/download 2) Start the remote assistance program with the "run" button. 3) Accept the program with the "Run" button. 4) The ID number and password appear on the screen. These codes should be communicated to customer support on the phone. 5) A remote connection has been established and now customer support can request that your computer screen be displayed (you must first accept this request). If customer support wants to use the mouse and keyboard on your machine, you must also get permission to do so. Teamviewer Remote Support Guide (Pdf) Store Mikonkatu 16, Mikkeli Open week. 8-18, Sat 10-14. 030 670 3100 (0.084 € / min) Customer service Weekdays from 8 am to 5 pm. 030 670 3033 (0.084 € / min) customerservice@mpy.fi Technical support Open 24/7 030 670 3019 (0.084 € / min) tekninentuki@mpy.fi Home customers Optical fiber Broadband MPY Entertainment Customer service Billing address Retailers Registry description Service links Rivakka Webmail TeamViewer Remote Assistance Program Fault map Fault messages For owners Copyright © 2017 MPY Palvelut Oyj