www.malaga.eu City Hall The city Malaga24h Transparency Contractor profile Closer, SAM Services Gallery News Transparency Personal downloads Closer, SAM Location and Contact Application Regulations Quality Policies Equality CSR Closer to You | Closer, SAM | Quality Policies Quality politics Andalusia Smart City Cluster United Nations Global Compact ISO9001: 2008 Personal Data Protection Audit Certificate MORE CLOSE SAM defines its MANAGEMENT POLICY within the strategic framework established by the MISSION to contribute to the social welfare of the neediest citizens of Malaga, offering quality services through well-trained, self-responsible professionals with a permanent attitude of orientation. towards users and their needs as an inherent element in the management of public services and all this in collaboration and with the support of the MALAGA CITY COUNCIL. Having the VISION of being a benchmark in the public, direct and municipal provision of Social Services in terms of quality, efficiency in management and analysis and R + D + i in social matters. To do this, it establishes those STRATEGIC VALUES, which, on the one hand, help the materialization of its MISSION and the achievement of its VISION, these being: Efficient management of the quality of our services and organization, through the standardization of our processes and the definition of objectives that promote continuous improvement. Commitment to Malaga citizens, showing empathy with our users and closeness to their needs. Proactive creativity, paying special attention to sponsorship opportunities for new social projects. Continuous training of the company's professionals. Willingness to incorporate analysis and new technologies in meeting the needs of daily life. Closeness to the requirements of the different municipal areas where services are provided. Closer, SAM Calle Concejal Muñoz Cerván, 3. Module 3- Floor 3 29003 Málaga Tlf: 951 92 60 19 Fax: 951 92 66 75 mascerca@malaga.eu Malaga's town hall Social Rights Area Equality Area Youth Area Social Information Points DS Newsletter Mailbox of complaints and suggestions Follow us Malaga's town hall Electronic Office Open government Contractor profile Edicts Board District Boards Municipal Web Thematic Web Contact us Accessibility Privacy Policy Accessibility Availability Web map © Malaga City Council Municipal Computer Center