TRAM Barcelona ENG menu COMMITMENTS AND QUALITY TRAM is committed to ensuring that compliance with their legal, regulatory and contractual obligations and the creation of wealth for their shareholders is conducted in socially fair conditions as a consequence of providing a quality service, with efficient use of natural resources, that minimises waste, while providing appropriate working conditions for their staff and supporting vulnerable sectors of society through collaboration with organisations in the third sector. This commitment is formalised in our Ethics Code, the Criminal Enforcement Policy and the Quality and Environment Policy. To apply these principles, values and policies, from the conviction that ongoing improvement is a strategic element for the operation of the company, TRAM has developed and implemented its own Integrated Management System (IMS), certified by independent organisations related to: CERTIFICATES Ethics code Charter of services Quality indicators 2020 Integrated Management System policy Criminal compliance policy Link to Facebook Link to Youtube Link to Twitter Link to Instagram Link to Linkedin Link to Spotify LINES AND TIMETABLES TICKETS AND FARES CUSTOMER SERVICE Contact channels Complaints and Suggestions Lost property Status of your query Proof of delay Payment of fines Regulations We'll travel with you FAQ ABOUT TRAM Who we are? Commitments and Quality CSR Transparency Ethic channel Work in TRAM Accessibility COMMUNICATION Press InfoTRAM Propera Parada Blog Corporate image CONTACT US Advertise on the TRAM Contact channels phone_in_talk+34 900 70 11 81 +34 600 90 44 55 Blog "Propera Parada" | TRAM's Store | TRAMEDUCA | OPENDATA | Site map | Privacy | Legal notice | Cookies policy By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Policy Cookies Settings Accept All Cookies