Phone +46 8 5000 14 50 HomeReferencesResellerRecruitmentAbout TactileTruck computer schoolplug Support -Support and RMA Products Panel PC Laptop Tablet PC Box PC PDAs Accessories System Tactool Services WLAN design Repairs Mounting Support Drivers Product sheet Support and RMA Information Areas of use What is robust Web test durable computers Newsletter Register here! E-mail: Support and RMA Customer service Customer service and support is open on weekdays during office hours. Phone: 08 - 500 014 50 Fax: 08 - 767 03 19 Email: support@tactile.se For remote support click on the link below, follow the instructions and then call us for further instructions. Teamviewer - http://get.teamviewer.com/tactile RMA form Do you have a broken unit from Tactile that does not work as intended? Perform a thorough troubleshooting and ensure that cables are properly installed and that the power supply is correct. It is also possible to call us and we will help with troubleshooting. If the unit is found to be broken, send it to us and we will repair it. Then fill in the form below and follow the instructions that will be sent to you by email! By filling in the form, we handle the case and the repair faster and more efficiently. Repair outside Warranty Start fee / troubleshooting: SEK 895. Repair: SEK 895 (hour started). The cost of any spare parts and return shipping will be added. If you want a cost proposal before a repair is started, you can state this in the error description. For Guarantee Repair Submission guarantee is our standard procedure. You pay the shipping to us and we pay the return shipping. Packaging may be added. Spare parts and working hours within warranty are not charged. Customer information *Business: *Your reference: * Email: * Phone: Return address * Address: * Postcode: * Postal address: Country: Repair information * Product type: Panel PC Scanner PDA Laptop Printer Other Serial number: Model: Product number: * Problem description: Items included in delivery (Power cable, antenna, etc.): Possible username and password for the device, enter it here: Back © 2004 - 2014 Tactile Rugged Computers AB, Tryffeln Industrial Area, Tryffelslingan 8, 181 57 Lidingö, Sweden. Tel: +46 (0) 8 5000 14 50, mail@tactile.se