River Run base area will be open for top-to-bottom skiing & riding starting 11/25. Winter FAQs Sun Valley Today 20 ° Webcams Weather Mountain Report Calendar Home / Winter FAQs Since 1936, Sun Valley Resort has been providing access to a healthy outdoor lifestyle for its guests. The safety, health, and well-being of our employees, guests, and community have always been of the utmost importance, and as Sun Valley prepares to welcome guests for another amazing winter on the slopes, we have adjusted some of our protocols and procedures to ensure that everyone can safely enjoy all that our resort has to offer. Sun Valley Resort is committed to following all state and local health ordinances and will adjust operations and safety protocols as needed throughout the course of the season to protect the health of our employees, guests, and community. In the below tabs, you will find answers to frequently asked questions about our winter operations and the steps we are taking to provide the safest and healthiest environment possible at our resort. ON THE MOUNTAINLODGES & RESTAURANTSSNOWSPORTS LESSONSSKI & SNOWBOARD RENTALSHEALTH & SAFETY What steps is Sun Valley taking to ensure the health and safety of its guests? Effective September 15, 2021, city ordinances in Sun Valley and Ketchum require everyone, regardless of vaccination status, to wear a face covering while in indoor public spaces. All Sun Valley Resort employees are required to adhere to the city ordinances. Hand sanitizer dispensers are placed at key guest entrances and contact areas. Guests are encouraged to sanitize their hands upon entry to resort shops, restaurants, and buildings. Guests are advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators, or moving around the property. All resort properties and retail outlets comply with local and/or state-mandated occupancy limits. Our properties use cleaning products and protocols that meet EPA and CDC guidelines, such as eMist electrostatic disinfectant sprayers. These protocols are approved for the treatment of and are effective against viruses, bacteria, and other airborne and bloodborne pathogens. The frequency of cleaning and sanitation has been increased in all public spaces with an emphasis on high-contact surfaces including, but not limited to, ticketing areas, elevators and elevator buttons, door handles, public bathrooms, ATMs, stair handrails, dining surfaces, and seating areas. All meeting and banquet spaces are set up promote physical distancing among guests during events. Pool seating allows six feet of distance among groups of guests. We have amended our housekeeping policies to help minimize the interaction between our employees and guests’ personal items. Daily Housekeeping service will be by request. Housekeeping service includes towel and linen replacement as outlined in our in-room green program, bathroom amenity replacement, a bed linen re-tuck and pillow plump, and trash removal. Sun Valley Lodge guests will be able to request Turndown Service as well. If you would like these services, please notify our front desk upon check-in. We look forward to your stay with us at Sun Valley Resort and if there is anything you need please do not hesitate to ask. What is Sun Valley asking of its guests? We ask that our guests adhere to the following personal health and hygiene standards: Effective September 15, 2021, city ordinances in Sun Valley and Ketchum require everyone, regardless of vaccination status, to wear a face covering while in indoor public spaces. Do not visit if you are feeling ill or experiencing any symptoms related to COVID-19 or any other contagious illness Wash hands frequently with soap and water for at least 20 seconds Use hand sanitizer frequently. Hand sanitizer stations are available throughout the resort. Avoid touching your face Cover coughs and sneezes (into a tissue, sleeve, or elbow) Avoid contact with high-touch surfaces (handrails, maps, etc.) when possible Follow any other standards provided by the CDC, Idaho Department of Health, and/or the Blaine County Health Department Maintain social distancing of at least six feet when in a public setting Vulnerable individuals (aged 60 and older, individuals who are immunocompromised, or have underlining health conditions) should follow the guidelines set forth by the CDC and take enhanced precautions Please voice concerns to staff if you see others not adhering to health and safety measures. What steps are Sun Valley's employees taking with regards to health and safety? Effective September 15, 2021, all Sun Valley Resort employees are required to adhere to the Sun Valley and Ketchum city ordinances requiring everyone, regardless of vaccination status, to wear a face covering while in indoor public spaces. Correct hygiene and frequent handwashing with soap are vital to help combat the spread of COVID-19. Team members are encouraged to wash their hands frequently, or use hand sanitizer when a sink is not available. Employees receive training on COVID-19 safety and sanitization protocols. In areas with regular guest contact, the frequency of sanitization to surfaces has been increased. These areas include Housekeeping, Food & Beverage, Retail, Ticketing, Lift Operations, Mountain Patrol, and Security. Daily health screenings are conducted with staff in which temperature checks and answers to COVID-19-related questions are required. If staff are experiencing any symptoms or have family experiencing symptoms, they are required to stay at home. How do I stay up to date with information and changes at Sun Valley Resort? Please check our website, social media channels, sign up for our email communications, and download the Sun Valley app for the most up-to-date information. Still have questions? Please send us an email. Lift ticket and season pass questions: lifttickets@sunvalley.com SnowSports questions: snowsports@sunvalley.com Ski and snowboard rental questions: rent@sunvalley.com Lodging reservations: reservations@sunvalley.com Plan your trip Arrival Departure 1 Nights Adults 1 2 3 4 5 6 7 8 9 10 Kids 0 1 2 3 4 5 6 7 8 9 10 Room Preference Sun Valley Lodge Sun Valley Inn Cottages Deluxe Condos Sun Valley Townhomes Village Condos Group/Promo Code About Jobs Media Contacts All Properties Partners Legal Environmental Web Accessibility Hotel Reservations: (800) 786-8259 | Tickets: (888) 490-5950 Address: 1 Sun Valley Rd., Sun Valley, ID 83353 ©2021 Sun Valley Resort. All Rights Reserved. Sign Up for Sun Valley Emails Stay up-to-date with our latest news, events, and special offers. SUBSCRIBE Site Cookie Policy This Website uses Cookies to personalize your user experience, for our marketing measures, and for analytics purposes. 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