Home Organization offer Parents and Family Working in Blijdorp Gifts Left Contact BD Romania Blijdorp III Parents association vzw Chairman: Roland Vermeir Blijdorpstraat 3 9255 Buggenhout --------------------- Tel: 052 / 39.99.90 Fax: 052 / 39.99.98 Mail Parents association Sitemap Parents association Vision Parents, sisters, brothers, family and representatives are equal partners in the care and support that we offer to the user. We take into account the expertise of parents and family as well as the capabilities of the family and the family. From a first contact up to and including the termination of a collaboration, dialogue is a core concept and the common thread through all contacts. The attention counselor takes care of the daily communication with the parents / family. The social service supports the cooperation. The parents' association, collective consultation and school council The parents' association is committed to helping to guarantee the services provided by Blijdorp and to improve them where possible. We foresee 2 general meetings. Parents of children, young people and adults participate in these meetings. We discuss agenda items that concern both minors and adults. For each school year we organize a separate meeting - divided for parents of minors and parents, family members of the adults, respectively - where specific themes are discussed. The official participation bodies imposed by decree (collective consultation for representatives of children, young people and adults assigned within the recognition of the welfare department and the "school council" for parents, teachers and the local community within the recognition of the education department) were housed within the operation of the parent association. Collective consultation with the users User meetings are organized wherever possible. These are opportunities for joint consultation that set the following goals: Stimulating the user's say in the domains that are important to them, in dialogue and through coordinated communication Providing information about matters that directly concern them and about important initiatives or events Answer questions, comments or suggestions from users and their representatives. From the conversion of Blijdorp's Vision into daily operations, we find it very important to ensure the satisfaction of the users and their representatives. Therefore, every employee is expected to listen seriously to and take into account oral and written questions, comments or suggestions from users and / or their representatives. In consultation with all parties, we work towards an appropriate answer and solution. However, if an acceptable solution is not reached, the user and / or his representative can turn to the complaints committee. For a full description of the procedure, click here . The members of the complaints committee are Mr. Carl Malbrain , chairman of the organizing body and Mr. Hubert Heymans , member of the parent association. These persons can be contacted via the reception of the Buggenhout location (tel 052 39 99 90). When a complaint is formulated, very specifically as a result of a unilateral dismissal of the user from Blijdorp, it can be addressed to the complaints committee but also to Mr. Theo Janssens . At that time, he will mediate as an independent person between the two parties, namely Blijdorp as a facility and the user and his representative. He can also be contacted via the Buggenhout reception. © Blijdorp vzw 2017