03/12/21 11:14pm Search form Search Search Benefits and Council Tax The risks of coronavirus remain high. To keep everyone safe, please stay cautious. Get the latest information about coronavirus. Top tasks for Benefits and Council Tax How to pay my Council Tax Council Tax account Housing Benefit and Council Tax reduction Information for landlords (Housing Benefit) Do you need to provide evidence or ask a question about your Housing Benefit and/or Council Tax Reduction claim? Use the benefits enquiry form. Do you need to provide evidence or ask a question about your Council Tax or Business Rates account? Use the revenues enquiry form. Change to our phone line opening times We've changed the opening times for our phone lines. You can call us between 10am and 4pm. If you cannot call us during those hours, you can get in touch with us a different way. For questions about Council Tax or Business Rates, use the revenues enquiry form. For questions about Housing Benefit or Council Tax Reduction, use the benefits enquiry form. For questions about Housing Benefit Overpayments, email HBOP@middlesbrough.gov.uk. For questions about free school meals, email FSM@middlesbrough.gov.uk. We've started using a new phone service to contact customers who: have a Housing Benefit overpayment to repay have Council Tax or Business Rates debts need to give us more information about their Housing Benefit or Council Tax Reduction claim If you're called by the new phone service, your call will come from 01642 843048 (Housing Benefit overpayment), 01642 843027 / 01642 843077 (Council Tax), 01642 843131 (Business Rates), or 01642 843070 (Housing Benefit or Council Tax Reduction claim). You cannot use those numbers to get in touch with us. You can contact us about benefits, Council Tax, and Business Rates by calling 01642 726006. Is this a scam? No. If you get a call from 01642843048, 01642843027, 01642843077, 01642843131, or 01642843070 then it is not a scam. If you get a phone call, you will be asked to press 1 to speak to a caseworker at Middlesbrough Council. If you get a voicemail, you will be given a number to call to speak to a caseworker at Middlesbrough Council. If you get a text message, you will be given a number to call to speak to a caseworker at Middlesbrough Council. You will not be asked to give any personal information before you press 1, or phone the number, to speak to a caseworker. All services Council Tax Free school meals Housing Benefit and Council Tax Reduction Revenues and Benefits account Universal Credit Budget sheet Benefits, Council Tax, Business Rates, and housing scams Benefit fraud Our performance Other Benefits and Council Tax services Privacy and data protection Coronavirus (COVID-19) and Council Tax, benefits, and Business Rates Latest News A bumper weekend of festive fun in Middlesbrough Festive fun is back in Middlesbrough this weekend, with a bumper pick of seasonal events and activities for all the family to enjoy. Covid Champions and NHS share award for pandemic efforts The strength and solidarity of Middlesbrough's diverse communities during the Covid-19 pandemic has been recognised at a celebratory awards event. All aboard for a delightful December at the Dorman! It will be a December to remember at the Dorman Museum this year as families can buckle up and get ready to enjoy a whole month of festive fun. more news A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Contact us Privacy policy Data protection Staff Portal Accessibility statement Cookie settings We use necessary cookies to give you the best experience on our website. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you accept, you can find more information on our privacy page. OK, I agree Reject