Home Currently selected Citizen Self Service City of Auburn Self Services WELCOME to the City of Auburn Self Services You can now pay your Auburn Water Works Board Utility Bill, renew your City of Auburn Business License, pay your City invoices, and file & pay quarterly reports online. Utility Billing Office: Pay Utility Bill Click Citizen Self Service on the left-hand menu and select Register to create an account using a valid email address and secure password. If you have already created an account for City invoices or business licenses, you may choose to use the same login. Click instructions on how to link your Utility Billing Account(s) to your online account. ATTENTION: All utility customers will need to set up a new online profile. Please use your new 13 digit "Account ID - Customer ID" (replaces the old 8 digit account number). Support Please contact the Utility Billing Office, if you need assistance with your Utility Bill, at 334-501-3050 or serviceorders@auburnalabama.org. Revenue Office: Renew Business License The 2021 City of Auburn business license renewal period is January 1, 2021 – February 16, 2021. The contact on the business license account will create an account using a valid email address and secure password. Once the user account has been created, contact the revenue office at taxpayerinfo@auburnalabama.org or 334-501-7215, during normal business hours, to link to the appropriate business license to the user account. PLEASE NOTE, ONLY AUTHORIZED CONTACTS LISTED IN OUR DATABASE WILL BE LINKED TO THE NEW USERNAME. Then proceed as instructed to renew the license. Pay City Invoices You can also pay City invoices for items such monthly leased parking and various other billed service (does not include utility bills) To utilize this feature, you will need the invoice mailed to you from the City. Once you have created a user id, click on Citizen Self Service, enter username and password. Click instructions for details on how to utilize this feature. File & Pay City Taxes Simply create an account using a valid email address and secure password. Once you have created this user account, contact our office at taxpayerinfo@auburnalabama.org or 334-501-7215, during normal business hours, to link your City of Auburn account to your user account. Then proceed as instructed to file and pay city taxes. Support Please contact the Revenue Office, if you need assistance with City Taxes & Invoices, at 334-501-7215 or taxpayerinfo@auburnalabama.org. Employees: Employee Self Service Click Employee Self Service to access the Employee Self Service area. Support Please contact Human Resources if you need assistance. ©2021 Tyler Technologies, Inc.