more_horiz Privacy Privacy Policy Summary: This is our main Privacy Policy and it explains how we use Personal Information which we collect about individuals. Personal Information is information about you and other individuals. Before providing us with Personal Information about someone else, please tell that individual about this Privacy Policy and (where possible) get their permission to share their Personal Information with us. In detail: We use the words Personal Information to describe information about you and other individuals (for example, your partner or other members of your family), and from which you or they are identifiable. Our aim is responsible and secure handling of Personal Information, balancing the benefits of activities like research and data analytics to improve our products and service delivery, with our other commitments, including fairness, transparency and non-discrimination. This is our main Privacy Policy which describes how we use Personal Information that we collect as part of our business activities. This Privacy Policy will be supplemented by additional privacy notices tailored to our specific relationships with you where this is useful to provide you with a full picture of how we collect and use your Personal Information. Personal Information is obtained from a variety of sources, including: • application, proposal and claim forms, and other forms; • telephone calls, emails, meetings and other communications; • service providers, brokers and agents, claims investigators, witnesses, medical professionals, driver and vehicle licensing authorities, credit reference agencies, your employer, and other third parties; • this website (the Site); • the software applications made available by us on computers, smart phones and other mobile devices (the Apps); and • our social media pages, other social media content, tools and applications (our Social Media Content). In this Privacy Policy, we refer to the Site, the Apps and Social Media Content together as AIG Digital Services. Unless otherwise indicated, the AIG Digital Services are not intended for use by individuals under the age of eighteen (18), and we request that if you are under eighteen (18) you do not provide Personal Information through the AIG Digital Services. Personal Information may be provided to us by you directly or by a third party. For example, an insurance policyholder may provide Personal Information about you so that you can benefit under their insurance policy. Please note: Before providing us with Personal Information about another individual you must (unless we agree otherwise): (a) inform the individual about the content of this Privacy Policy and any other applicable privacy notices provided to you; and (b) obtain their permission (where possible) to share their Personal Information with us in accordance with this Privacy Policy and other applicable privacy notices. What Personal Information do we collect and hold? How do we use Personal Information? How do we use Personal Information to detect, investigate and prevent fraud? Are automated decisions made using Personal Information? Who is responsible for Personal Information? Who is Personal Information shared with? Where do we process Personal Information? How do we keep Personal Information secure? What is the legal justification for our use of Personal Information? Do we record calls and monitor email communications with us? How long do we keep Personal Information for? How can you tell us about your marketing preferences? What are your Personal Information rights? Who to contact about your Personal Information? What user and device data do we collect through AIG Digital Services? What cookies are used on our website? Who is responsible for third party services accessed via AIG Digital Services? When was this Privacy Policy last updated? Contact About AIG Careers Complaints Twitter facebook you tube linkedin Luxembourg | Worldwide Français | Deutsch Privacy | Terms of Use | Professional Secrecy | Producer Compensation Copyright © 2021 American International Group, Inc. All rights reserved. AIG Europe S.A. is an insurance undertaking with R.C.S. Luxembourg number B 218806. AIG Europe S.A. has its head office at 35D Avenue J.F. Kennedy, L-1855, Luxembourg and has VAT registration number LU30100608, http://www.aig.lu/. AIG Europe S.A. is authorised by the Luxembourg Ministère des Finances and supervised by the Commissariat aux Assurances 7, boulevard Joseph II, L-1840 Luxembourg, GD de Luxembourg, Tel.: (+352) 22 69 11 - 1, caa@caa.lu, http://www.caa.lu/.