Home Property Occupation About Us Careers Contact Us Your Account Frequently Asked Questions - Moving House Search Site: Incident Incident Domestic Paying Your Bill Our Charges Moving House Your Water Meter Our Services Standards of Service Accreditations Individual Needs Help With High Bills Create Online Account Water Quality Bacteria in Water Biofilms, Moulds & Stains Discoloured Water Hard Water Tastes and Odours Business Paying Your Bill Our Charges Moving Premises Your Meter Reading Our Services Standards of Service Accreditations Environment Our Environment Policy Using Water at Home Using Water at Work Leaks and Frost Disposing of Waste Water Audit at Home Useful Documents Useful Documents Privacy Policy Inset Notices Industry Links Ofwat Drinking Water Inspectorate Environment Agency CCWater Defra Frequently Asked Questions Moving House Leakages Payments Your Meter Your Charges Customer Care Surface Water Rebates I'm moving house soon. What do I have to do? Please fill in our online form or call us on 02920 028 711 with details of your new address. You should do this at least two working days in advance, or you may be liable for charges. Also, we need to calculate your final bill, so please provide us with a final meter reading (taken on the day you move), or allow us to use an estimated reading. We will transfer and credit/debit to your new address if it is within our area of supply or send you a refund or final statement if you are moving out of the area. div_break Sitemap Twitter 'Independent Water Networks Limited' © 2015. All rights reserved. Company Number 05776438. Energy House, Woolpit Business Park, Woolpit, Bury St. Edmunds, Suffolk, IP30 9UP.