Meniu Home Company За нас Стандарти История Financial reports & Convening Notice Презастраховане Team CertAsig Team CertAsig International Team Products Имущество на юридически лица Обща Гражданска Отговорност Професионалн отговорност Строително Монтажни Работи (СМР) Застраховка на гаранции Marine Insurance Общо Авиационно Застраховане КАРГО / Стоки в транзит Застраховка Злополука Застраховка на събития Claims Как да заведем щета Useful Documents Complaints Reported to ASF Media Press Releases Gallery Cocktail Party 2012 The International Insurance Mediation Conference Baden-Baden XPRIMM Reception Gala laureatilor CSA STEAUA Resedinta Britanica Cocktail Party 2011 Christmas Party Contact териториален обхват Marine P&l Correspondents CertAsig’s agents Предложения и Оплаквания +40 21 311 91 04 office@certasig.ro ro | tr | bg | en | HOME COMPANY ЗА НАС СТАНДАРТИ ИСТОРИЯ FINANCIAL REPORTS & CONVENING NOTICE ПРЕЗАСТРАХОВАНЕ TEAM CERTASIG TEAM CERTASIG INTERNATIONAL TEAM PRODUCTS ИМУЩЕСТВО НА ЮРИДИЧЕСКИ ЛИЦА ОБЩА ГРАЖДАНСКА ОТГОВОРНОСТ ПРОФЕСИОНАЛН ОТГОВОРНОСТ СТРОИТЕЛНО МОНТАЖНИ РАБОТИ (СМР) ЗАСТРАХОВКА НА ГАРАНЦИИ MARINE INSURANCE ОБЩО АВИАЦИОННО ЗАСТРАХОВАНЕ КАРГО / СТОКИ В ТРАНЗИТ ЗАСТРАХОВКА ЗЛОПОЛУКА ЗАСТРАХОВКА НА СЪБИТИЯ CLAIMS КАК ДА ЗАВЕДЕМ ЩЕТА USEFUL DOCUMENTS COMPLAINTS REPORTED TO ASF MEDIA PRESS RELEASES GALLERY COCKTAIL PARTY 2012 THE INTERNATIONAL INSURANCE MEDIATION CONFERENCE BADEN-BADEN XPRIMM RECEPTION GALA LAUREATILOR CSA STEAUA RESEDINTA BRITANICA COCKTAIL PARTY 2011 CHRISTMAS PARTY CONTACT ТЕРИТОРИАЛЕН ОБХВАТ MARINE P&L CORRESPONDENTS CERTASIG’S AGENTS ПРЕДЛОЖЕНИЯ И ОПЛАКВАНИЯ Complaints reported to ASF Based of the provision of FSA Norm no. 24/2014, to ensure transparency in recording and handling complaints by CertAsig Insurance Reinsurance company, we kindly submit to your attention the following information: Previous year 2015 Reporting period 1 January – current month The last 3 months of the reporting period Month 1 March 2016 Month 2 April 2016 Month 3 May 2016 Total number of complaints sole registered per insured and per case 6 2 0 1 1 Total number of grounded complaints ( favorabil solved), sole registered per insured and per case 3 0 0 0 0 Total number of grounded complaints ( favorabil solved), related to claim files 3 0 0 0 0 Total number of complaints related tp paid claim files 3 0 0 0 0 Total number of complaints unfavorable concluded, sole registered per insured and per case 3 2 0 1 1 Certasig 2015 | All Rights Reserved About us CertAsig Team Financial reports & Convening Notices Press Releases Job vacancies Contact