TOP page ＞ Company Profile > Company profile Strengthen individual strength and improve organizational competencies The Magic Bird Group's business model is for each employee to create a business with their own hands and realize their dreams and affluence as a manager. To that end, we would like to open new stores one after another and not just follow the rapid growth of the company, but create a company with content that matches the growth of our employees. Creating a company centered on "people" supports the growth of the Magic Bird Group. We have been pursuing "customer satisfaction" since the time when the industry was not yet aware of "service". This is true for any business, but especially in the service industry. If we do not have an attitude of valuing the feelings of each customer, we will not be able to lead to the next visit. It is meaningless unless it is a profit that the customer is happy with. In customer service, this is the correct answer, and there is no end point. We are always thinking too seriously about improving accuracy. Currently, that attitude is highly evaluated and is supported by many people. As an MBG employee, we provide training to acquire the necessary knowledge and skills according to each stage. You can learn with an original and unique curriculum such as maintenance, wrapping, service and data management. The promotion test is held once a year. Regardless of company history, everything is meritocracy. There are also many opportunities to take the stage with great responsibility and authority at a young age. Men and women do not matter. Currently, women work as top executives in five of the many specialized departments. The store is the place where the Magic Bird Group (MBG) business policy is developed. Currently, we have 12 stores in Osaka prefecture, which are community-based. We are developing with the number of stores that can always provide services that satisfy our customers without unnecessarily increasing the number of stores. In addition, the store is given a great deal of discretion in its operation because it emphasizes the judgment of the site where it interacts with customers. This is because the store is the place where the feelings of valuing customers are reflected. Please take a look at our store once. From all angles, such as events with unique ideas and highly worried staff, you can see the enhancement of customer service. Usually, chain stores operate with unified operations. The stores that MBG operates are unique stores that are developed with different concepts for each store. We operate the store by paying attention not only to the exterior and interior, but also to the costumes and prizes of the staff. We are committed to pursuing playfulness, wanting to entertain our customers without being bound by stereotypes. A ball storage system is a system that allows you to store pachinko balls and slot medals that you have put out in stores, just like a bank. The number of MBG balls stored is one of the highest in the industry. We are proud of this. The fact that you save balls means that you will come to our hall again next time. In other words, a large number of balls stored means a high repeat rate. Our company, which continues to grow without being bound by stereotypes, is leading the industry, actively collaborating with different industries such as cafes and restaurants and convenience stores, and developing businesses with a view to the comprehensive leisure industry. I will. In addition, we continue to take on the challenge of matching with all types of business, such as computer classrooms, massage shops, and daycare centers, regardless of the framework of amusement. MBG has a specialized department to be a professional group. We will create new MBGs such as prizes full of ideas, education to develop excellent human resources, production to convey store events, and so on. Our business is a business that consumes a lot of electricity. To prevent global warming, we have installed our own device to measure the amount of electricity. This activity is called "Ecology Bird" activity, and we aim to reduce CO2 by -6% by thoroughly eliminating waste with the cooperation of our customers. As a result, we have succeeded in reducing 1,501,764kWh at all stores up to last year. (In terms of CO2 emissions, 41,835 cedar trees were planted, and the amount of crude oil was reduced by 2,928 drums.) Also, there are people in the world who are blind and cannot enjoy amusement. We have started a "guide dog fundraising activity" to help such people as much as possible. As a contribution to the local community, we also hold a monthly "Senior Pachinko Tournament" where customers over the age of 50 can enjoy pachinko for free. We also set up a daycare center to prevent the tragedy of children being left behind in cars at pachinko parlors. We are also strengthening the patrol of parking lots and working to create an environment where people can enjoy playing safely. Return to the top of the page ▲ Company profile / access Company profile Representative message privacy policy Ecology bird Guide dog fund Company Profile (PDF) Inquiries (general) Get the latest information with SUMIKA official LINE account Excellent barrel quality store As many guide dogs as possible Beauty body studio "Re ∞ Do" Redou Magic Bird Group works to reduce CO2 emissions Magic Bird TVCM "Pachinko Edition" This site is optimized with the following browsers. [Recommended browser] -Internet Explorer 7 or higher -Firefox 3 or higher -Safari 4 or higher -Chrome 8 or higher If the layout is broken, please see the above version. 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