Channel Partners Portals and Platforms Products & Services About Insights Search Contact Us Compliance ISO 9001:2015/TL 9000 Certification Code of Business Conduct ISO 9001:2015/TL 9000 Certification Syniverse is ISO 9001:2015 certified and TL 9000 approved (General Support Service scope) for the global office locations listed below. We adhere to the principles of customer focus and continuous quality improvement practices. ISO 9001:2015 and TL 9000 R 6.0 Global Headquarters 8125 Highwoods Palm Way Tampa, Florida 33647-1776 United States View Certificate: CERT-0115851 ISO 9001:2015 18 Mansell Street London E1 8AA United Kingdom View Certificate: UK009955 What is ISO 9001:2015 Certification? The prestigious ISO 9001:2015 certification is awarded by the International Organization for Standardization. It is based on the implementation of specific quality procedures and processes, and is maintained by a demonstrated commitment to quality improvement. At the core of ISO 9001:2015 are the principles of customer focus and leadership within the industry, and the involvement of employees and management in developing and continuously updating a process approach to rectifying issues. What is TL 9000 Certification? TL 9000 certification denotes conformance to a telecommunications-specific set of requirements based on ISO 9000 and was developed by the Quality Excellence for Suppliers of Telecommunications Forum (QuEST Forum). TL 9000 raises the bar on ISO 9001:2015 with an increased emphasis on quality system requirements for the design, development, production, delivery, installation, and maintenance of telecommunication products and services. In addition, TL 9000 is the only quality standard that requires metrics to be collected so that a company can benchmark its performance for improvement. Call Syniverse +1 (813) 637-5000 Customer Support +1 (800) 892-2888 U.S. and Canada (Toll Free) +1 (813) 233-7860 Outside U.S. and Canada (Toll Free) Ethics and Compliance +1 (800) 461-9330 U.S. and Canada (Toll Free) For international calls outside the US and Canada, visit https://tinyurl.com/Syniverse-Helpline. Products & Services Consumer Mobile Marketing & Customer Experience Mobile Network Operator Solutions IoT and Emerging Wireless Mobile Security Outsourcing and Consulting About About Careers Channel Partners Corporate Responsibility Ethics and Compliance Leadership Locations News and Events Portals and Platforms Data Clearing Developer Community Messaging Portal MySyniverse One1Clear Portal Documents Symphony Europe Symphony North America Insights Our Insights Syniverse Blog © 2021 Syniverse Technologies LLC All Rights Reserved Legal GDPR Privacy Legal Process Cookie Policy Compliance Code of Business Conduct Site Map Ethics Hotline Syniverse Data Privacy Notice Terms and Conditions