About us MyEuroclear MENU open search Share Twitter Facebook LinkedIn My payment - FAQs My invoice respects your requirements and is overdue, when can I expect payment? My invoice is long overdue and I have not received a notification, what should I do? Will I be notified when my invoice is paid? Why is my invoice not fully paid? I received a duplicate payment from Euroclear, how do I proceed with the refund? Can a payment made in error by Euroclear be used to deduct against open/future invoice(s)? How to contact us? To send your e-invoices: supplierinvoicing@euroclear.com Any other questions: please use our email address accountingservicedesk@euroclear.com or dial +32 (0)2 326 7700 Monday to Friday 10:00-12:00 and 14:00-16:00 (Brussels time). Follow us Twitter Facebook LinkedIn Services Euroclear MyEuroclear About us © 2018 Euroclear Disclaimer Privacy and cookie policy Share Twitter Facebook LinkedIn Home About us Careers Contact us Our group Investor Relations News & insights Our responsibility Services We use cookies to remember your login details, collect statistics to optimise site functionality, and to ensure you get the best experience on our website. For more information read our Privacy and Cookie Policy . Choose one of the options below to take control of your cookie settings. I accept the use of cookies on Euroclear.com and MyEuroclear I wish to adapt my cookie settings Save