For information on COVID-19 and the novel coronavirus, click here Go Paperless Go green with paperless member materials and simplify your life. Go Paperless Instructions below Always Available Get access to your plan materials and important information about your account anytime, anywhere. Less Clutter and Waste Avoid mountains of mail, storing paperwork, and wasted paper with online access to your plan. Secure Access Know your personal health information is safe from being intercepted or stolen in the mail. Get Started Step 1: Sign Up & Log In Log in to Hally. If you've never used Hally, register and sign up for an account. Step 2: Go to "Your Account Settings" Choose "Your Account Settings" from your top menu. Step 3: Click "Go Paperless" Choose "Go Paperless" from the menu on the right of the page. Step 4: Select Materials Choose what you'd like to receive online and save your answers. Step 5: Read and Confirm Read and confirm the information and click "Save My Answers" to have your preferences captured. Every effort has been made to ensure that this information is accurate. It is not intended to replace the legal source. In case of any discrepancy between this information and the legal source, the legal source will govern in all cases. Report a compliance concern or potential fraud, waste or abuse to Compliance@FirstCarolinaCare.com. All contents copyright © FirstCarolinaCare Insurance Company. All rights reserved. This site is operated by FirstCarolinaCare Insurance Company and is not the Health Insurance Marketplace site. By offering this site, we're required to meet all applicable federal laws, including the standards established under 45 CFR 155.220(c) and (d) and 45 CFR 155.260 to protect the privacy and security of personal information. We do not display all the qualified health plans being offered in your state through the Health Insurance Marketplace. For these plans, visit the Health Insurance Marketplace at HealthCare.gov. All contents copyright © FirstCarolinaCare Insurance Company. Last Updated: 10/1/2021; Y0094_22_102705_M Privacy Policy Privacy Practices Non-Discrimination Notice Compliance Line Interoperability Where do you live? FirstCarolinaCare brings you plans with quality doctors and hospitals, unbelievably helpful customer service, and ways to save in North Carolina. ?