Your Online Pharmacy Freephone: 0800 008 6366 Online Pharmacy & Chemist About Us Advice Health Promotion Zone Delivery & Returns Home/Useful Links/Delivery & Returns Delivery & Returns Delivery of your prescription Delivery of all NHS and private prescriptions anywhere in the UK will be FREE OF CHARGE, via Royal Mail or another reputable courier service. A signature will be required. Prescriptions will be dispatched within 24 hours of receipt. Simply register with Dialachemist.com™, provide your details, send us your prescription and we will arrange for delivery to your home, workplace or other address of your choice. Call us FREE on 0800 008 6366 for more information. Delivery of non-prescription goods Dialachemist.com™ will ensure that the items you have ordered are safely delivered to your chosen address by Royal Mail or another reputable courier company. For orders placed with Dialachemist.com™ before 12pm, Monday to Friday (excluding Bank Holidays) you can expect delivery within 3-4 days, depending on what you order. Delivery Options Standard delivery (within 3 working days) – £6.00 FREE delivery on orders over £50 Delivery will be different over bank holidays Distance Selling Regulations If you have ordered an item or items by telephone or via the website, under the Distance Selling Regulations you have a statutory right to cancel your order and receive a full refund for any home delivery item. This does not apply to prescription items that cannot be returned. Returns If you are unhappy with an item, have received an item damaged or the item is not suitable then email info@dialachemist within seven working days (excluding Weekends and Bank Holidays) beginning the day after the day of the delivery of your item(s), quoting your order number/proof of purchase. You may also call 0800 008 6366 if you would like to speak to a member of the pharmacy team. You must take reasonable care of the item(s). Please ensure you send item(s) back to us with a proof of postage. Search for: About Us About Us Our Team Our Services Prescriptions Electronic Prescription Service (EPS) Prescription Charges Home Delivery Service Terms & Conditions Delivery & Returns Privacy Policy Recent Posts Winter Vaccination Campaign November 3, 2021 Coronavirus (COVID-19) vaccination May 17, 2021 Useful Links Advice Blog Delivery & Returns Privacy Policy Terms & Conditions How the NHS handles Your Prescription Information Your Prescription Your Choice Practice Leaflet Complaints NHS New Medicine Service Repeat Dispensing Scheme What you can expect when visiting this pharmacy Company Our Company Contact Us Work With Us Secure Payments All of our payments are processed using the PaymentSense Payment Gateway. Social Follow us Like us © 2021 DialaChemist. VAT Number 226 8898 55. This website uses cookies and third party services to enhance your user experience. Review my cookie settings Accept