Set my location Menu for Dick's Towing Inc Towing Company Multi Location Business Find locations At-a-glance Contact Information 3516 Paine Ave Everett, WA 98201-4589 http://www.dicks-towing.com Email this BBB (425) 252-4004 8:00 AM - 8:00 AM BBB Rating & Accreditation A+ Accredited Since: 11/30/1998 Years in Business: 42 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Customer Reviews This business has 0 reviews Read Reviews Be the First to Review! Customer Complaints 1 complaints closed in last 3 years 1 complaints closed in last 12 months Read Complaints File a Complaint Overview Dick's Towing offers automobile and truck towing. Products & Services Towing Service Business Details This is a multi-location business.Need to find a different location? Location of This Business 3516 Paine Ave, Everett, WA 98201-4589 Email this Business BBB File Opened: 1/15/1996 Years in Business: 42 Business Started: 12/31/1978 Business Incorporated: 5/3/2000 Accredited Since: 11/30/1998 Licensing Information: This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Type of Entity: Corporation Alternate Business Name Dicks Towing Hours of Operation Primary M: 8:00 AM - 8:00 AM T: 8:00 AM - 8:00 AM Read More Business Details Customer Complaints 1 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Delivery Issues Status: Resolved 05/27/2021 On 3/09/21, this company purchased 2 product kits from us. Both were delivered on 03/23/21 via ***** ************ and were signed for by *********. The customer needed to exchange half of the order. We provided a return label on 3/25/21, tracking number ************. Normally, we do not ship replacements unless a return has been mailed back to us, but we made an exception, as the owner of this business promised he'd do so ASAP. We sent the replacements (prior to the customer mailing the return) and the replacements arrived on 4/09/21 via ***** ************. They were signed for by *******. The owner of this business initially was responsive and acted like he'd return the $278.71 products we were owed. Now, he will not return our calls or messages. In fact, when I call the business directly, the front line employees hang up on me which they have confirmed is at the owner's direction. This business is engaging in dishonesty, theft, and unprofessional behavior. Please assist. 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