Open Navigation Menu Log In FAQs "I'm the kind of person who likes to dig deeper, so I'm glad there's somewhere to turn to get more detailed information on financial matters." Contact us Find a location Pages within about my accounts That's a good question. Hopefully, the answer is right here. So you're the type of person who reads the fine print on contracts and the entire instruction booklet before putting together your newest gadget. These Clearview FAQ's were made for people like you. We've compiled detailed, but straightforward answers to common questions on important financial topics and on how to best use Clearview's accounts, technology, and other services. Absolute Checking What is eClub? Why is there a monthly fee for this checking account? With all the enhanced features, I’m surprised the monthly service fee is only $5. This sounds too good to be true. How is this possible? The account’s monthly service fee can be avoided with $5,000 or more in total direct deposits to my checking account during the month. Does that include deposits from my account’s Joint Owner? Bill Pay How do I enroll? Who can I pay? Does Bill Pay support members living outside the U.S.? Which days can I pick as my “Send On” date? When are funds deducted from my funding account? How long will it take for a merchant to receive my payment? What is the cutoff time for payment processing? How do I check my payment status? What if I need to modify a scheduled payment? Can I stop a payment? I made a payment to a merchant through Bill Pay and it has not been credited to my account. What should I do? How do I get a copy of a check or electronic payment? My bill pay access has been blocked due to an NSF. What do I do? How do I cancel the Bill Pay service if I change my mind? Checking Accounts Can I order checks without online banking? How do I order checks? Clearview Live What is a Video Teller Machine? What is Clearview Live: The Video Teller Experience? When is Clearview Live available? What transactions can I perform? Is Clearview Live the same as an ATM? Courtesy Pay What is Courtesy Pay? What is an overdraft? How do I opt in to Extended Courtesy Pay? Does Clearview offer traditional Overdraft Protection? What are the qualifications for an account considered to be in good standing? Is there a limit for how far I can overdraw my account and still be covered? Will the overdrawn limit be reflected in my available balance? When do I have to repay the overdraft covered by Courtesy Pay and Extended Courtesy Pay? Can I use “points” from my Elite Rewards Visa Signature card to refund any of these fees? How do I opt out of Extended Courtesy Pay? Do I have to opt in to Extended Courtesy Pay separately for each of my checking accounts? I thought I had Courtesy Pay. Why did you return my check as NSF? How is my account balance determined? Can I use Courtesy Pay to make a Clearview loan payment? What if I don’t want Courtesy Pay? If I opt out of Courtesy Pay and change my mind later, how do I reinstate it on my account? Can Courtesy Pay or Extended Courtesy Pay be removed from my account once I have been automatically opted in? Credit Report What is a credit report? What is a credit score? How do I obtain a credit report and/or score? How long does information remain on my credit report? How does divorce affect my credit report and credit score? How does bankruptcy affect my credit report and credit score? Is it good to keep opening new credit cards and transferring balances for lower rates? How many credit cards are too many? I'm refinancing my home is it good to include credit card debt in the mortgage note? Is there a website that I can visit to read and learn about sound personal finance management? Debit and Credit Cards How much money can I withdraw as a cash advance or use for purchases with my debit card daily? Do you have any tips when using my Clearview debit or credit card internationally? How do I register my Clearview debit or credit card for fraud alerts? How do I access my credit card information in Online Banking? How do I get an instant issue credit or debit card? Where can I get an instant issue credit or debit card? General What is Clearview's routing and transit number? What happens if I move or change jobs? How to make a loan payment What is Skip a Pay? Can I use a CO-OP Shared Branch? Can anyone else access my account information? I've changed my email address; do I need to let the Credit Union know? How do I use Online Banking to make a loan payment? What loans are eligible for Skip a Pay? How often can I skip a payment? How do I make a loan payment from Clearview’s Mobile App? Can I use any ACH options? How do I see current activity on my account? How do I access my credit card information in Online Banking? What is the Skip a Pay fee? When am I eligible to use Skip a Pay? Can I make a payment by phone? How can I pay my mortgage? Can I mail a check? Loans How quickly can I be approved for a loan? What is your Financial Institution Address and Number for Electronic Titling? Does the Credit Union offer Loss of Life protection on loans? Mobile Deposit Who is eligible for Mobile Deposit? Is this feature available to business members? Do I need to enroll in Mobile Deposit? How do I endorse the check? What are some errors I may receive when using Mobile Deposit and how can I avoid them? What should I do with the check once I have used Mobile Deposit to deposit it? Are there any limits on how much I can deposit? Are there any checks that cannot be deposited with Mobile Deposit? Online Banking What is Skip a Pay? Can anyone else access my account information? I've changed my email address; do I need to let the Credit Union know? What loans are eligible for Skip a Pay? Do you have any tips when using my Clearview debit or credit card internationally? How do I use Online Banking to make a loan payment? How do I register my Clearview debit or credit card for fraud alerts? How often can I skip a payment? How do I see current activity on my account? How do I access my credit card information in Online Banking? What is the Skip a Pay fee? How do I get an instant issue credit or debit card? Can I make a payment by phone? When am I eligible to use Skip a Pay? How do I add a subuser? What happens once I add a subuser? What will my subusers be able to access? Can I mail a check? I want to grant bill pay access to a particular account but the permission is not showing up in the list for that account. Why can't I choose this option? Can I place a limit on the amount of bill payments my subuser’s can pay? Where do I go to approve Bill Pay transactions submitted by a subuser? I see the “Approval Needed” icon next to bill pay transactions on the home page but I don’t see these payments on the bill pay page. Why is this? Will I be notified when my subuser performs a transaction? I granted transfers permission but my subuser cannot make an internal transfer. Why? Can I give a subuser access to particular accounts? Can I prevent a subuser from making transfers between my accounts? Can I edit my subuser’s account information such as their email address, phone number, username, or password? Can I cancel a subuser’s access to my accounts? What if I can’t get to my computer right away to cancel a subuser’s access? What if my subuser forgets their username or password? Will Shared Access functionality be available on mobile devices? Skip A Pay What is Skip a Pay? Can anyone else access my account information? I've changed my email address; do I need to let the Credit Union know? What loans are eligible for Skip a Pay? How do I use Online Banking to make a loan payment? How often can I skip a payment? How do I see current activity on my account? How do I access my credit card information in Online Banking? What is the Skip a Pay fee? When am I eligible to use Skip a Pay? Text Banking How can I de-activate Text Message Banking? Wire Transfers If I need to wire funds to Clearview, what information do I need? “Clearview takes the time to understand the customer at a human level instead of as numbers on a paper.” William, Member since 2016 Learn More - Go to membership page Get helpful financial tidbits and good news straight to your inbox once a month! Submit link to facebook page link to instagram page link to twitter page link to youtube page link to LinkedIn page Popular links Contact us Financial calculators Find a location Open an account Apply for a loan View all rates About Clearview Clearview blog Clearview Cares ® Careers Refer a Friend Tell Us Your Story #BetterLife Helping people to enjoy a better life. Clearview Federal Credit Union offers valuable banking solutions including checking accounts, savings accounts, mortgages, personal loans, home equity loans, credit cards and more. Bank online, with our mobile app, or visit any of our convenient locations including Brentwood, Butler, Canonsburg, Center Township, Chippewa, Delmont, Hopewell Township, Kennedy Township, Latrobe, Lower Burrell, McMurray, Monroeville, Moon Township, Robinson Township, Sewickley, Shadyside, Wexford, PA and East Liverpool, OH. Routing number 243083237 Care Center 1-800-926-0003 M-F 8 a.m. - 6 p.m., Sat 9 a.m. - 2 p.m. Disclosures Online Privacy - opens in new window Privacy - opens in new window Sitemap Website Accessibility Copyright © 2021 Clearview Federal Credit Union