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Menu Login For members Login > We're always looking for ways to make sure our members get the most out of their health insurance and to make it easy to manage and use their policy. Here, you'll find everything you need to know about your policy and membership and also how to manage your policy online with My Southern Cross. My Southern Cross is our secure, online service that makes having and using your health insurance easy. Make a claim, check benefit balances, apply for prior approval, view documents, manage payments, update your contact details and more. Plus download the My Southern Cross app for fast claiming on the go, for your virtual Member card, and more. Login to make the most of your membership. My Southern Cross Making a claim Apply for prior approval All about Affiliated Providers Managing your policy Member discounts and offers What we offer Health insurance quote Online application Critical Illness insurance My Southern Cross Affiliated Providers Claim form Who we're for New members Existing members Health professionals Businesses Advisers Other Southern Cross Healthcare Group sites Travel insurance Hospitals Pet insurance About the Group Healthier you Life insurance Important information Contact us Work with us Legal information Member privacy statement Cookies policy Terms of use Site map Quick links Claims Prior approval Plan documents Member FAQs Medical terms glossary Health insurance plans Southern Cross Health Society Facebook Help links Complaint form Enquiry form New Member card Prior approval enquiry Southern Cross websites © Southern Cross Medical Care Society Terms of use Solvency margin Southern Cross Medical Care Society (trading as Southern Cross Health Society) has an A+ (Strong) financial strength rating given by Standard & Poor’s (Australia) Pty Limited. The rating scale is: AAA (Extremely Strong), AA (Very Strong), A (Strong), BBB (Good), BB (Marginal), B (Weak), CCC (Very Weak), CC (Extremely Weak), SD or D (Selective Default or Default), R (Regulatory Action), NR (Not Rated). Ratings from ‘AA’ to ‘CCC’ may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories. Full details of the rating scale are available at www.standardandpoors.com. Standard & Poor’s is an approved rating agency under the Insurance (Prudential Supervision) Act 2010.