Not registered? Register today Hello. Sign in. My Account View all current alerts (3) At Home > Metering > Switching Switching to metered bills Two years ago, we installed your water meter as part of our Water Saving Programme. Following your meter installation, we gave you a two-year period to compare your water usage and switch to a metered bill. If you have not switched already, after two years we will automatically switch you to a metered bill. This will put you in control of your water usage and you will only pay for what you use. Once you start receiving metered bills you cannot switch back to a non-metered bill. Here's how switching to metered bills works 1. We will change your account to a metered bill We will write to you again before this happens. You will not be able to switch back to a non-metered bill. 2. You will receive your first metered bill You will receive a new metered bill that shows the change from a non-metered bill to a metered bill, normally within the next 20 days. If you pay by direct debit, you don't need to do anything we'll adjust your payments for you. 3. We will send your first bill including water usage approximately six months after your first metered bill. All future bills will follow at regular six monthly intervals. That's it! You are now in control of your water usage and will only pay for the water you use. Frequently asked questions How do I switch to a metered bill after a compulsory meter is installed? When I switch when will I receive my first metered bill? My meter has been fitted, what happens next? Can I change back to an non metered bill? I don't want to be billed on my meter, can I choose? What will my first metered bill look like? Will I save on a meter? Is the Water Metering Programme a way of making money ? What if I already have a water meter? What is the Water Metering Programme? Environment River Restoration Sustainability Reductions Biodiversity Catchment management Corporate About us Environment Investor relations News Our plans Reports & publications Careers Our Jobs Our Benefits Our Culture Accessibility Modern Slavery & Human Trafficking Privacy & cookies Sitemap Terms of use Useful links Water Quality © 2021, Affinity Water Limited. Registered in England No.02546950. Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ. Website design & build by Switch This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information vist our Necessary Cookies Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Analytics Cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Social Sharing Cookies We use some social sharing plugins, to allow you to share certain pages of our website on social media Social Sharing Cookies On Off About this tool (Opens in a new window) Cookie Control