Search MyAccount Mobile app Household Business Developer Environment Community Help Publications About us Contact us Careers My bills and payments Paying my bill My bill explained Saving water - and money Why is my bill higher than normal? Open Banking Bills FAQs Direct Debit Extra help available during Coronavirus (COVID-19) crisis If you are worried you may struggle to pay your upcoming water bills, please contact us and we will look at ways we can help you. Why set up a Direct Debit? Simple, safe and convenient, Direct Debit allows you to spread the cost of your bill over the year. You can choose monthly or six-monthly payments and we offer flexible payment dates (currently the 1st, 14th or the 21st of the month), so you can choose the one that is most convenient for you. You can set up a Direct Debit from any bank account, as long as you are the account holder. Click here to set up a Direct Debit, you'll need to register or log in to My Account Simple, safe, convenient and best of all it's free. You can also spread the cost of your bill over the year. More information about Direct Debit Direct Debit payments are taken on or shortly after your chosen payment date and reach us instantly. They are covered by the Direct Debit Guarantee. Direct Debit Guarantee In this section Direct Debit Pay online PayPoint Other payment options About us Publications Careers Site map Privacy & Cookie Policy Terms & Conditions Contact us Modern Slavery Statement © South Staffs Water 2021 We use cookies in order to deliver an improved experience. By using this website you agree to the use of cookies. Cookie policy