Our Story Menu Deliveries Locations Parties Gift Cards Jobs ORDER ONLINE Privacy Policy Security Policy Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption. Delivery Policy Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Service deliveries because these packages cannot be tracked. Return Policy Refund policy – All gift card sales are final – No refunds. Privacy Policy Applicability of this Privacy Notice This Privacy Notice describes the types of information collected through the Hat Creek Burger Company website (at www.hatcreekburgers.com) and how we use, share and protect that information. It applies to our Site. Additionally, if you interact with or provide information through an ad, the privacy policy applicable to that third party property will apply. Information Collection Use Personal Information You provide to Us through Our Site We may collect and store personal information that you choose to voluntarily provide to us when you contact us, such as when you contact us for business purposes or in relation to job application. Personal information may include your name, email address, telephone number, and your resume. We use the information you provide to respond to your request or question or to process your application for employment. We may also use the information to communicate with you about other topics that we think may be of interest to you. Non-Personally-Identifiable Information We Collect by Automated Means. Through Our Services: When you view and interact with websites and advertisements the advertisers that appear on our site may collect non-personally-identifiable-information (Non-PII) regarding your browsing, usage and interactions. Such Non-PII may include your computer’s IP address, the type of internet browser you are using, operating system, referral URLs, date/time stamps, pages viewed, and simple keyword tags. Advertisers uses this Non-PII to analyze trends and identify the browsers or devices (collectively, the “audience”) most likely to respond to an advertisement. We do not collect consumers’ names, email addresses, phone numbers or similar personally identifiable information through our Services. Through Our Site: We are committed to making your online experience with our Site informative and relevant. To achieve this, we collect Non-PII by automated means when you visit hatcreekburgers.com, such as the type of internet browser you are using, operating system, referring URLs, information on actions taken on the Site, how many users visited our Site and dates and times of Site visits. By collecting this information, we learn how to best tailor this Site to our visitors. We collect Non-PII by various means, as explained below. Cookies Cookies are bits of text that are placed on your computer’s hard drive or Internet-connected device when you visit certain websites. Cookie technology hold information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to a website as they move from page to page. You do have control over cookies, and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this Site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information. Web Beacons Web beacons (aka pixels) are small graphic images or other web programming code, which are used for a number of purposes, including, without limitation, to count visitors to a website, to track traffic patterns of visitors as they navigate websites, to count how many e-mails that were sent were actually opened or to determine whether content sent was viewed. As with cookies, the information that web beacons collects is aggregated “click stream” data, and is not associated with you as an individual. hatcreekburgers.com may receive Non-PII through the use of our Services, but we do not link the information gathered by cookies or pixel tags to any personally identifiable information you may submit while on a client’s website. Google Analytics Hat Creek Burger Company may use third-party web analytics services on our Site, such as Google Analytics. Google Analytics uses technologies such as cookies to help analyze how users use this website. The information generated by the cookie about your use of hatcreekburgers.com (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf. For more information about Google’s privacy policy in respect of Google Analytics, please refer to http://www.google.com/analytics/learn/privacy.html. You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB. Sharing Information We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclosed to you at the time the personal information is collected. We may share information provided by our visitors to hatcreekburgers.com with service providers we have retained to perform services on our behalf, including without limitation, hosting or operating this Site, carrying out your requests, responding to your inquiries, and analyzing data. We require these service providers by contract to appropriately safeguard the privacy and security of personal information they process on our behalf. We may share Non-PII collected via our Services with our affiliates, clients and third-party partners to perform analytics, improve placements of advertisements, provide reporting to our clients and third party service providers, and to improve our Services. We may disclose information about you as compelled or required by law, to law enforcement authorities or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations for our Terms and conditions for using this Site or other applicable policies. We also reserve the right to transfer personal information we have about you in the event that we sell or transfer all or a portion of our business assets. Security The security of information is important to us, and we are committed to using reasonable measures to protect the personal information we may collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the information stored on our Site is absolutely secure. Links to Other Websites Hat Creek Burger Company may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly encourage you to review to better understand their procedures for collecting, using and disclosing personal information. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites. Data Transfer We may transfer the information we collect on hatcreekburgers.com to other countries other than in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. By submitting your personal information, you consent to this transfer. When we transfer your information to other countries, we will protect that information as described in this Privacy Notice. Access, Updates and Your Choices You can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. Subject to applicable law, you may have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your personal data and have the information modified or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. To update your information, ask us to remove you from our mailing lists or submit a request, please send your request to info@hatcreekburgers.com. For your protection, we may require proof of identity, including proper verification and confirmation that you are the individual entitled to request access, before providing information to you. Consent By using our Site, you consent to the processing of your personal information as described in this Privacy Notice. Changes to our Privacy Policy We reserve the right to change or add to this Privacy Notice from time to time and will post any revisions on this Site. We will indicate at the bottom of the Privacy Notice when it was most recently updated. We encourage you to check back often to review the latest version. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below. Hat Creek Burger Company 4407 Bee Cave Road STE 212 Austin, TX 78746 Have Questions? If you have any questions or comments regarding this policy feel free to contact us at info@hatcreekburgers.com. Our Story Our Menu Deliveries Parties Gift Cards Donation Requests Contact Copyright Hat Creek Burger Company | Privacy Policy