About Products Company Contact Get a Demo Customer Experience and Insight specialists. Meet Watermelon We are a consultancy of Customer Experience experts, working with clients to measure what matters to customers and drive real business change. Contact Us Name * Email * Phone * Company Name * How can we help? Missions Sustainability Diversity Policies Terms Privacy GDPR Watermelon Research Limited is a registered company under the laws of England and Wales. Company number 07917715. © 2021 watermelonresearch.com.

Current Page: About Products Company Contact Get a Demo We are a Customer Experience consultancy. We work with businesses to listen to customers to identify and prioritise CX improvement opportunities and initiatives that deliver ROI. Watermelon was set up in 2012 to challenge the bad habits of the marketplace. We saw tech companies enabling brands to capture customer experience feedback, but using inflexible, generic tools and approaches, with a lack of support to help them understand the data. And we saw research agencies who understood data, but were lacking the technology to capture the voice of the customer across journeys, touchpoints and channels and put it in the hands of colleagues throughout businesses in real-time. Things have moved a bit since then but we still encounter a disconnect in the market. Watermelon combines the best of both worlds. We merge research and technology skillsets to deliver best in class, tailored CX and Voice of the Customer programmes that drive tangible business improvements for organisations across a range of sectors. Our Team Mark Squires - Chief Executive Officer Sian Kerr - Chief Strategy Officer Nick Lamb - Chairman Laura Saupin - Office Manager Mark Barrett - Business Director Sophie Stanhope - Client Services Director David Adley - Operations Director Janine Blower - HR Spencer Wood - Chief Information Officer Richard Balls - Chief Technology Officer Our Clients Barclays Strive Landsec Incite Legal & General Royal Mail Hiscox Westpac Anglian Water Amazon Saga Barclaycard Lloyds Fujitsu Benenden Health Boxclever Missions Sustainability Diversity Policies Terms Privacy GDPR Watermelon Research Limited is a registered company under the laws of England and Wales. Company number 07917715. © 2021 watermelonresearch.com.