Personal Business Coverage checker Store locator Log in Register View basket Shop Support Blog 5G Delivery Free, next day delivery on phones, tablets and broadband devices Next day courier delivery Order by 20:00 and get your device delivered by DPD the next working day. Next day store collection Order by 20:00 to get your device delivered to your selected Three store, the next working day. "Loved that I could order before 8pm. Great service. And had it delivered in to the store the next day." Delivery times Your new phone, tablet, or broadband device will be delivered by DPD the next working day, if you order by 20:00. Orders placed after 20:00 will arrive in 2 working days. We deliver between 09:00 and 18:00 during the week, but not on weekends or bank holidays. SIMs are sent by Royal Mail First Class so they’ll arrive in 1-2 working days. Accessory delivery times vary from 1-3 days, but we’ll tell you the expected delivery date when you place your order. Tracking your delivery DPD will confirm your delivery slot by text or email, and you’ll get a link to Follow Your Parcel. We recommend that you download the DPD Local app to track delivery and change your preferences – like leaving in a safe place, or with a neighbour. Track a delivery now Pre-ordered devices The delivery time for pre-orders is approx. 4 weeks, but this date depends on stock arriving from our suppliers. We’ll give you an estimated delivery date when you place your order. We’ll also let you know as soon as your device is on its way, or if there are any changes to delivery. You can track your order with DPD - or download the DPD Local app for more options. "Text message received giving a one hour delivery slot and was delivered within that hour - excellent." Returns and upgrades Returns and exchanges If you’ve ordered a phone, tablet, or broadband device online you can return or exchange it for free within 14 days of receiving it. Your device must be ‘as new’ to do this. Just call us for free on 333 from a Three phone, or on 0333 338 1001 (standard charges apply). Our returns policy Upgrades If you’ve upgraded online or over the phone, your new device will be delivered between 08:00 and 18:00 on the date specified. You’ll be charged £4.99 for delivery and this will be added to your next bill. Check our upgrades policy Questions about your order Visit us in store. Alternatively call us on 0333 338 1001 Shop for mobile phones Shop for tablets Shop for MiFi Coverage and network status Explore Three Mobile Phones. Broadband. Tablets. Top-up. SIM Only deals. Pay As You Go. Three+ Three App. Popular phones Samsung Galaxy S21. Samsung Galaxy S21 Plus. Samsung Galaxy S21 Ultra. Samsung Galaxy Z Series. iPhone 13. iPhone 13 mini. iPhone 13 Pro. iPhone 13 Pro Max. Popular products iPhone. Samsung. Honor. Huawei. Oppo. OnePlus. Xiaomi. Google Pixel. Our company About us. Terms & Conditions. Social Commitment. Business. Code of practice. Wholesale. Modern Slavery Statement. Corporate. Gender Pay Gap Report. Careers. Accessibility. Contact us. Vulnerable Customer Policy. Media Centre. Privacy & Safety. Price Guide. Delivery Information. SMARTY Sitemap. Hutchison 3G UK Ltd | Registered address: Great Brighams Mead, 1 Vastern Road, Reading, Berkshire RG1 8DJ | Registered in England & Wales | Registered company number: 03885486 | Authorised and regulated by the Financial Conduct Authority (registration number: 738979) © Hutchison 3G UK Limited 2002 - Present. Feedback