Need help or support? For technical support, billing and account enquiries, please contact your local support team via phone or email. Details can be found in the table below. Please ensure that you have the following information available: for existing incidents – your incident (ticket) number for technical enquiries – your circuit reference number, order number or service ID for invoice or order enquiries – your OCN (customer) number Country Technology Customer Service Billing and account enquiries Austria 0800 880 990 /+ 43 1 20 500 500 TechnicalSupport.AT@colt.net 0800 880 990 /+ 43 1 20 500 500 Business.Support@colt.net Belgium 0800 507 01 /+ 32 2 790 16 16 TechnicalSupport.BE@colt.net 0800 507 01 /+32 2 790 16 29 Business.Support@colt.net Denmark + 45 70 21 23 20 TechnicalSupport.DK@colt.net + 45 70 21 23 20 Business.Support@colt.net France 0800 948 888 / + 33 1 709 95 600 TechnicalSupport.FR@colt.net 0800 948 888 /+ 33 1 709 95 600 Business.Support@colt.net Germany 0800 18 222 33 / + 49 69 56606 9000 TechnicalSupport.DE@colt.net 0800 111 1230 / + 49 69 56606 5680 Business.Support@colt.net Ireland 1800 944040 / + 34 93 5502568 TechnicalSupport.IE@colt.net 1800 944040 / + 34 93 5502568 Business.Support@colt.net Italy 192090 / + 39 0289634895 TechnicalSupport.IT@colt.net 192090 / + 39 0289634895 Business.Support@colt.net Netherlands 0800 265 8112 / +31 20 888 2112 TechnicalSupport.NL@colt.net 0800 265 8023 / +31 20 888 2112 Business.Support@colt.net Portugal 808 780 222 / + 351 211 200 222 TechnicalSupport.PT@colt.net 808 780 222 / + 351 211 200 222 Business.Support@colt.net Spain 901 888400 / +34 93 5502714 TechnicalSupport.ES@colt.net 901 888400 / +34 93 5502714 Business.Support@colt.net Sweden +46 8781 8383 TechnicalSupport.SE@colt.net + 46 8781 8383 Business.Support@colt.net Switzerland 0800 560 560 / + 41 58 560 1720 TechnicalSupport.CH@colt.net 0800 560 560 / + 41 58 560 1720 Business.Support@colt.net UK 0800 358 3999 / +44 203 140 2185 TechnicalSupport.UK@colt.net 0800 136 166 / +44 203 140 2023 Business.Support@colt.net Colt Ceano partner support Colt Ceano brings business class network, communications and cloud-based services together in one place. UK 0800 3680 882 Fault email: ceanosd@colt.net Non-fault email: resellersupport@colt.net DE 0800 1014 578 Technische Störungen Email: ceanosd@colt.net Adminstrative Fehler Email: resellersupport@colt.net ES 900 828 811 Falla Email: ceanosd@colt.net Non-Falla Email: resellersupport@colt.net FR 0800 940 836 Défaillance technique email: ceanosd@colt.net Erreurs administratives email: resellersupport@colt.net IT 800 088 241 Guasto Email: ceanosd@colt.net Non-guasto Email: resellersupport@colt.net Your bill Your invoice explained New to Colt Online? You can use Colt Online (our customer portal) to manage: How to Get Started Introduction to Colt Online Contact us Support United Kingdom: English SME Enterprise Partners Operators Data centre services Login Solutions Products & services Industry sectors Partners About us Home> Support Useful Links Solutions Carrier & Reseller Solutions Optimum Portfolio Partners Become a Partner Partner Login Suppliers Supplier Code of Conduct Industry Sectors Business Services Financial Services Insurance Legal Media Public Sector Telco & IT Other Enterprise Sectors Products & Services Application Hosting Cloud Services Consultancy & Professional Services Customer Contact Internet Service Infrastructure Hosting Data Networking Security Services Telephony Data Centre Services Products & Services A-Z About Us Who we are What we do Our Customers News Investor Relations Awards Careers Help & Support Support Contact Colt Email Sales Customer & Partner Login Your Bill Glossary Accessibility Colt Group of Companies Colt Code of Business Conduct Terms & Conditions/AUP Data Privacy Statement Complaints Site Map © 2014 Colt Technology Services Group Limited. All rights reserved.