APQC Logo Register Sign in Search Icon TOOLS GEAR ICON Menu Breadcrumb APQC Main navigation Breadcrumb HOME About APQC Your Source for Unbiased Research APQC (American Productivity & Quality Center) is the world’s foremost authority on benchmarking, best practices, process and performance improvement, and knowledge management (KM). Founded in 1977 by business leader and innovator Jack Grayson, APQC provides the information, data, and insights organizations need to work smarter, faster, and with greater confidence. A non-profit organization, we provide independent, unbiased, and validated research and data to our more than 550 members in 45 industries worldwide. Our members have exclusive access to the world’s largest set of benchmark data, with more than 3,000,000 data points. Helping Organizations Work Smarter, Faster, and with Greater Confidence Join APQC and gain exclusive access to a host of research-based tools and resources to learn about and implement strategies for process and knowledge management. Watch the Video Our Story For more than 40 years, APQC has been a pioneer and leader in key aspects of business productivity. We have provided key research and insights to help companies improve their process improvement and knowledge programs. Learn More Our Team We are a team of individuals who share a common dedication to helping organizations solve their business problems. Our team includes thought leaders, researchers and business experts, marketers, and others who are passionate about productivity and quality improvement. Learn More Newsroom Get the latest news and stories featuring APQC, plus articles written by APQC experts and APQC press releases. Learn More Careers If you’re a researcher, consultant, or other business professional seeking to focus on productivity and quality improvement, we’d love to hear from you. Named a “top workplace” in Houston, APQC offers competitive benefits, including medical and dental plans, and PTO. Learn More Corporate Responsibility As an organization, we believe we have a responsibility to make a positive difference in our community. Through fundraising and volunteering, we support the Houston Food Bank and other local non-profit organizations. Learn More Culture Inspired by Grayson’s life and actions, APQC embraces a core set of values. These values are collectively known as The Grayson Guarantee℠. The Grayson Guarantee is APQC's commitment to help organizations and individuals around the world work smarter, faster, and with greater confidence with our expertise and services. Learn More Want to get in touch with us? CONTACT APQC icon-check-star Membership matters APQC membership provides you—and every employee in your organization—access to research-based best practices and business drivers, benchmarking tools and data, and expertise so you can discover, understand, and implement the most effective methods for process and performance improvement. Want to take the next step? Learn more about our membership icon--arrow--right Already have an account? Sign in. APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 550 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. Learn more. US: 1-800-776-9676 INTL: +1-713-681-4020 FAX: 713-681-8578 APQC 123 N. Post Oak Ln Houston, TX 77024 USA Footer LOCATION AND DIRECTIONS PRIVACY POLICY TERMS OF SERVICE BENCHMARKING CODE OF CONDUCT © 1994-2021 APQC. ALL RIGHTS RESERVED