Connected to the region. Consistent. We take responsibility. Fair regulation, preventive security With regard to the consequences of mining, RAG acts on two levels: On the one hand, it is necessary to regulate mining damage from deep mining. On the other hand, RAG is also responsible for the near-surface old mining operations, provided that the company has taken over the legal succession. On the Ruhr and Saar as well as Ibbenbüren, hard coal mining created cavities in the mountains up to 1,500 meters deep, which lead to deformations such as subsidence on the surface. The consequences of these mining impacts can include damage to buildings, industrial plants or infrastructure facilities. In order to counteract the possible consequences of near-surface mining, RAG takes the necessary preventive safety measures as part of its risk management. Die Bergschadensregulierung erfolgt dabei im Rahmen der geltenden gesetzlichen Bestimmungen. Über das Bergschaden-Service-Center mit kostenloser Hotline gestaltet die RAG die Schadensmeldung für Betroffene so einfach wie möglich. Sachverständige Mitarbeiter des Unternehmens prüfen, ob die vorhandenen Schäden auf bergbauliche Einwirkungen zurückzuführen sind und stimmen dann zusammen mit den Bergbaubetroffenen die weitere Vorgehensweise ab. Um eine hohe Qualität in der Bergschadensregulierung sicher zu stellen, ist der Bereich Bergschäden bereits seit vielen Jahren nach der internationalen Qualitätsnorm DIN EN ISO 9001 zertifiziert. Zudem setzt das Unternehmen auf vorausschauendes Handeln, Transparenz und einen fairen Umgang miteinander. Over the past few years, RAG has received over 20,000 damage reports annually. The aim was and is to ensure amicable settlement of mining damage in the interests of all those involved. In almost all cases, such a result is achieved. Even in the post-mining era, RAG assumes responsibility for the consequences of mining and remains a reliable local contact. Data protection declaration for the processing of mining damage cases In the context of mining damage regulation, technically demanding challenges also have to be overcome, such as the lifting of the Gregor School in Bottrop-Kirchhellen in autumn 2014. The building from the fifties, which had got into a lopsided position, was lifted hydraulically by almost one meter. Standard sequence of mining damage settlement Case study: "Elevation of the Gregor school in Bottrop-Kirchhellen" © RAG Aktiengesellschaft 2021 data protectionLegal noticeimprint