Sign in Contact English French German Japanese Chinese Products Marketing Customer Service Sales & Onboarding Operations Pega 7 Platform BPM Case Management Decisioning Co-Browse Mobile Cloud Featured Think “First Customer” Not “Customer... Fortune.com published this content previously. The formula for remarkable... Read Featured Built for Speed – Pega 7 and Capgemini... INFOGRAPHIC: Task for Task, Pega 7 outperforms Java EE. See what this means for... Read Industries Financial Services Insurance Healthcare Communications & Media Public Sector Life Sciences Energy Manufacturing & High Technology Featured Future Insurance Customers INFOGRAPHIC: How will the financial behaviours of Millennials impact the... Read Featured The Roadmap to Digital Government... INFOGRAPHIC: Today’s constituents expect to interact with government the same... Read Insights Insights Blog Executive Insight Videos Analyst Reports Webinars On-Demand Build For Change Whiteboard Videos Centers of Excellence Resource Center Featured The Always On Marketing Brain McKinsey CMO David Edelman makes the case for real-time, always on marketing. Read Featured Are you ready? Smart devices are about... This content is part of a program managed by the Economist Intelligence Unit,... Read Customers Featured Profiles AIG Japan American Express EE Heathrow Işbank Safelite Telerx The State of Maine UnitedHealth Group All Customers Featured Coca-Cola Refreshments: Connected to... CASE STUDY: Pega AMP helped CCR take a strategic enterprise approach to... Read Featured AIG: Hundreds of Millions Saved Chartis, serving 131 countries, has been an innovator in leveraging advanced... Read Services Consulting Partnerships Partner Showcase Innovation Workshops Support Pega Academy Communities Featured Built for Speed – Pega 7 and Capgemini... INFOGRAPHIC: Task for Task, Pega 7 outperforms Java EE. See what this means for... Read Featured Accenture Technology Vision for Pega WHITEPAPER: This report reveals that pioneering enterprises are doing far more... Read About Company News Press Releases Media Coverage Events CRM Evolved PegaWORLD Investors Careers Current Openings Sales Careers Featured Build For Change by Alan Trefler EBOOK: Read chapter one of Alan Trefler's new book, Build For Change. Trefler... Read Featured Join the Pega Team Our customers demand to work with the best, so we only hire the best – from all... Read Go Search Pega Can THERE'S NOTHING TRADITIONAL ABOUT OUR CRM. CRM Evolved predicts what customers want, when they want it. That's real-time context. Pega Can Customer Service Deliver a satisfying, efficient, and accurate service experience. Learn more Sales & Onboarding Real-time guidance, intelligent automation and agile processes make sales easier. Learn more Pega 7 platform Only Pega offers one unified platform with everything you need to manage constant change in the digital age. Learn more Marketing Generate greater engagement and profits with customer-centric offers. Learn more Operations Simplify and automate to reduce costs, maintain compliance and improve agility. Learn more WHAT'S NEW CRM Evolved Global Tour CRM Evolved Global Tour CRM Evolved Global Tour CRM Evolved Global Tour Join us in Paris, Munich, or Istanbul to learn how leading companies are transforming the customer experience. Event details BUILD FOR CHANGE Why Pega? Leading global companies trust Pega to build applications that engage, simplify, and adapt. View video (3:17) Sprint's Customer Vision Sprint's Customer Vision Sprint's Customer Vision Sprint's Customer Vision CEO Marcelo Claure describes his customer-centric vision and how Sprint turned to Pega to make this a reality. Read the FORTUNE.com interview 2015 Forrester Wave Report 2015 Forrester Wave Report 2015 Forrester Wave Report 2015 Forrester Wave Report Forrester recognizes Pega as a leader for Real-Time Interaction Management in latest report. Get the report UPCOMING WEBINAR UPCOMING WEBINAR October 14, 2015, 10:00am EDT Join Pega for Part 2 of the Agile Webinar Series: Building an Effective Scrum Team. Register now | See all webinars Revolutionizing Insurance Revolutionizing Insurance AIG Japan's state-of-the-art portal for sales and service, powered by Pega. View 04:02 CAREERS AT PEGA Current Openings Current Openings Current Openings Current Openings We’re transforming how the world does business. Join us in working with the world’s leading companies. See all SALES CAREERS SALES CAREERS SALES CAREERS SALES CAREERS Sell to the best. Join the Pega sales team and drive customer success for the world's largest organizations. Learn more Products Marketing Customer Service Sales & Onboarding Operations Pega 7 Platform BPM Case Management Decisioning Co-Browse Mobile Cloud Featured Think “First Customer” Not “Customer... Fortune.com published this content previously. The formula for remarkable... Read Featured Built for Speed – Pega 7 and Capgemini... INFOGRAPHIC: Task for Task, Pega 7 outperforms Java EE. See what this means for... Read Industries Financial Services Insurance Healthcare Communications & Media Public Sector Life Sciences Energy Manufacturing & High Technology Featured Future Insurance Customers INFOGRAPHIC: How will the financial behaviours of Millennials impact the... Read Featured The Roadmap to Digital Government... INFOGRAPHIC: Today’s constituents expect to interact with government the same... Read Insights Insights Blog Executive Insight Videos Analyst Reports Webinars On-Demand Build For Change Whiteboard Videos Centers of Excellence Resource Center Featured The Always On Marketing Brain McKinsey CMO David Edelman makes the case for real-time, always on marketing. Read Featured Are you ready? Smart devices are about... This content is part of a program managed by the Economist Intelligence Unit,... Read Customers Featured Profiles AIG Japan American Express EE Heathrow Işbank Safelite Telerx The State of Maine UnitedHealth Group All Customers Featured Coca-Cola Refreshments: Connected to... CASE STUDY: Pega AMP helped CCR take a strategic enterprise approach to... Read Featured AIG: Hundreds of Millions Saved Chartis, serving 131 countries, has been an innovator in leveraging advanced... Read Services Consulting Partnerships Partner Showcase Innovation Workshops Support Pega Academy Communities Featured Built for Speed – Pega 7 and Capgemini... INFOGRAPHIC: Task for Task, Pega 7 outperforms Java EE. See what this means for... Read Featured Accenture Technology Vision for Pega WHITEPAPER: This report reveals that pioneering enterprises are doing far more... Read About Company News Press Releases Media Coverage Events CRM Evolved PegaWORLD Investors Careers Current Openings Sales Careers Featured Build For Change by Alan Trefler EBOOK: Read chapter one of Alan Trefler's new book, Build For Change. Trefler... Read Featured Join the Pega Team Our customers demand to work with the best, so we only hire the best – from all... Read US: +1 (617) 374 9600 UK: +44(0) 118 9591150 Australia: +61 2 9581 7000 COMMUNITIES SUPPORT NEWSLETTER CONTACT US TERMS OF USE PRIVACY TRADEMARKS UNSUBSCRIBE US - EU SAFE HARBOR SITE MAP ©2015 Pegasystems Inc. Pegasystems is the leading provider of business process management (BPM) and customer relationship management (CRM) software solutions. With a powerful business rules engine and support for real-time predictive analytics, Pega Better Business Software® is the ideal platform for intelligent business process automation and optimization. Pega business process management software and customer relationship management software support a wide range of use cases including order fulfillment, claims processing, case management, real time marketing, and business process outsourcing. Pega accelerates time-to-value by offering solutions tailored to specific industries such as financial services, insurance, manufacturing, and communications, as well as healthcare management solutions and other types of healthcare solutions for payers and providers. Across all industries, Pega CRM software and call center software enable enterprises to deliver individualized customer services and micro-targeted offers. Pega's Next Best Action marketing and sales force automation technology applies real-time analytics to present each customer or prospect with the right offer at the right time, boosting offer acceptance rates and maximizing the lifetime value of the customer.