Svenska | English Sign in Private Business Customer service About Ellevio Invoice & payment > Invoice and payment method companies | More Listen Invoice and payment Here you can read about the ways we can offer you to pay your invoice and what happens if, for example, you are late in paying. Invoice method We can offer you several ways to receive and pay your invoice. Here you can read more about the different options and how you can easily change invoice methods. No matter how you receive your invoice, you can always find a copy and see if the invoices are paid or not on My pages or in our app . E-invoice If you choose an e-invoice, the invoice will be sent directly to your internet bank. It is safe, environmentally friendly and simple. All you have to do is approve the invoice for payment at your internet bank - all payment details are pre-filled. In addition, most banks offer the option of choosing automatic payment of the e-invoice on the due date. If you want to terminate an e-invoice, contact your internet bank, the notice period for the service is 30 days. Register e-invoice here! E-mail invoice E-mail invoice is also a digital invoice, but it is attached as a pdf file in an e-mail to the e-mail address you entered. Do you want an e-mail invoice? Register e-mail invoice here . Kivra If you have joined Kivra to receive mail digitally, your Ellevio invoice will also come to Kivra automatically. If you do not want your invoice to Kivra, you can change this on Kivra's website or in their app. Paper invoice If you do not want a digital invoice, you will receive a paper invoice in your mailbox. Autogiro Med autogiro betalas din faktura automatiskt på förfallodagen. Autogiro kan kombineras med alla fakturasätt ovan, men fakturan du får är endast avsedd som underlag och avisering om att en dragning kommer ske från ditt konto. Vill du få din fakturaavisering per e-post? Anmäl e-postfaktura avisering här. Faktura och betalsätt för företag hittar du här. Betalning Det snabbaste och enklaste sättet att kontrollera om din faktura är betald eller inte är att logga in på Mina sidor eller i vår app. Betalningsuppgifter Betalat fakturan dubbelt Om du råkat betala din faktura dubbelt så lägger vi automatiskt upp beloppet som ett förskott på din nästkommande faktura. Om du hellre vill ha beloppet utbetalt direkt till ditt konto är du välkommen att höra av dig till oss på kundservice på telefon 0771-53 53 00 så hjälper vi dig. Anstånd med betalning Om du vet att du kommer ha svårt att betala din elnätsfaktura i tid kan vi i vissa fall skjuta på förfallodatumet, dvs bevilja anstånd. Anstånd kan bara beviljas innan fakturan har förfallit. Kontakta vår Kundservice på 0771-53 53 00 eller via vårt webbformulär så hjälper vi dig att se över ditt ärende. Mer om anstånd Sen betalning Om du missat att betala din faktura i tid skickar vi normalt ut en påminnelse en dryg vecka efter fakturans förfallodatum. Om fakturan fortfarande inte betalas får du ett inkassokrav. More about late payment New! On April 1, 2021, we changed payee and bank giro number. If you pay by direct debit , you may need to re-sign your consent. The change also means that you who have Fortum as an electricity trader will receive two invoices for the electricity in the future , one from us for the mains one from Fortum for the electricity you used This is how your electricity network fee works Your electricity network price consists of: A fixed fee that you pay in kronor per month. A variable fee in öre per kWh. The price varies depending on where in the country you live. We at Ellevio have several price areas, with different price lists . Do you want to see how much you pay? Log in to My pages Questions and thoughts? Do you have questions or need help? Here you will find frequently asked questions and answers. You can also contact us via the contact form. Cookie We use cookies to make the website work in the best way for you. Read more about cookies here. Ok Contact Contact Customer Service Fault reporting / power failure: 020-44 11 00 Follow us.... Customer My pages - Private Energy Account - Company Power outages - interruption map Customer news Good to know Solar Cells - Private Are You Moving? Register here Our projects Inspection of the electricity network Read more Work with us Newsroom Partner Installer Entrepreneur Property owners and managers Go to Ellevio's easy - to - read pages ALL RIGHTS RESERVED @ 2016 ABOUT THE SITE PERSONAL INFORMATION