Smell Gas? 0800 111 999 Power Cut? 105 or 0800 731 6945 Contact Us 01372 587 500 ESP Water Sustainability Acting responsibly to support the development of our people and the growth of our business CEO Statement ESP has developed and grown over the past twenty years by building strong relationships based on mutual trust and benefit; with our customers, with our staff and with our investors. We are committed to acting in a responsible manner in all our activities and holding ourselves, and those we do business with, to the highest standards of conduct and ethics. This level of trust is built on a foundation of open and transparent reporting and we are pleased to share our strategy of driving a sustainable agenda across our operations. We believe in order to be successful we must act in the best interest of our people, our community and our planet. Kevin O’Connor November 2020 Innovative The Energy sector is going through enormous change as we rise to the challenge of achieving Net Zero carbon emissions by 2050. At ESP we are committed to operating in a safe and compliant manner that minimises our impact on the environment and supports the necessary transition in the energy mix. Diverse At ESP, we strive to create the best experience for our employees, customers and consumers and we believe that the strength of our business lies in our ability to respect the differences of our employees, and to encourage and utilise those differences for the good of everyone. We believe it is essential that we value the diversity of our workforce and provide an open and transparent environment where everyone is comfortable sharing their ideas. We recognise the differing needs of our employees and our HR policies reflect our desire to support a flexible and varied workforce. Responsible ESP believes in engaging with the community in which we work and we are proud to support the charitable work of Transform Housing and Age UK. Transform Housing provides housing and support to socially excluded and vulnerable people, including those on low incomes and facing financial hardship, to enable them to go on and live independent and fulfilling lives. The work of Age UK in supporting our elderly population is particularly important during the pandemic and we are delighted to be working with them. You can click on their logo’s to find out more about the work of our charitable partners. ESP is committed to acting in a socially and ethically responsible manner and has a number of policies which govern the ways in which we operate. Contact Us We like to hear all types of feedback from our customers as it helps us to know what we’re doing right, and what we need to improve. If you have any feedback, or have an enquiry, please contact us via the online form, email Customer Services or call the mainline number. ESP Utilities Group Ltd Bluebird House Mole Business Park Leatherhead Surrey KT22 7BA 01372 587 500 customerservices@espug.com By clicking send you are agreeing to the terms contained within our Privacy Policy. Send Householders Power Cuts & Emergencies Safety Our Standards of Service Get Connected FAQs Contact Us Utility Contractors Residential Developments Industrial & Commercial Asset Value Quote Request Electricity Generation Resources Contact Us Commercial Our Connections Benefits of Working with ESP Contact Us Contact ESP Utilities Group Ltd Bluebird House Mole Business Park Leatherhead Surrey KT22 7BA 01372 587 500 info@espug.com Emergency Procedures Financial Reports Cookie Policy Privacy Policy © Copyright ESP Utilities Group Ltd 2019. All Rights Reserved. Website by Time Studios