Top menu NEWS PRESS JOBS EN User menu BECOME A CUSTOMER MY ACCOUNT Main navigation FIND A SERVICE POINT TOLL SUPPORT SEARCH NO CASH PAYMENTS AT THE SERVICE POINTS Based on the recommendations of the World Health Organization, it was decided to temporarily stop accepting cash payments at the Service Points to reduce the risk of contamination by cash. All card payments remain available. We apologise for the inconvenience and thank you for your understanding. News Recycling to move forward NEWS 13 October 2021 At Satellic, we are committed to being a responsible member of our community. This is why we have set up, since day one, a recycling mechanism for our OBUs. Change in the management team of Satellic PRESS 1 July 2021 Satellic announces that after 3 years of leading Satellic as the Chief Executive Officer, Elisabeth Verbrugge has decided to embark on a new professional adventure outside Satellic as of 1 July 2021. The Board of Satellic commenced the process of locating and appointing a successor. Click here to know more Support Frequently asked questions (FAQs) How can I return my OBU properly? How can i calculate the amount of toll I will pay? What should I do when a truck is removed from my fleet? Where and how can I get/order an OBU (On Board Unit)? When will my OBU deposit and my prepaid balance be refunded? More FAQs Downloads Return an OBU at a Service Point OBU User Manual Upgrade your Service Point Account to a Standard Account or Merge it with an Existing Standard Account Return an OBU using the Road User Portal Full Service Point User Manual More downloads Contact us 00800 72 83 55 42 (free from Belgium and neighbouring countries) +32 2 416 0 416 (from any location) Calls from mobile networks may be surcharged according to the terms and conditions of your mobile service operator. Ask us a question A question, complaint or suggestion? Send it to us! We will get back to you as soon as possible. Ask us a question Videos Satellic | Tolling made easy With more than 600.000 international customers, Satellic is the main toll operator in Belgium. Satellic was appointed in July 2014 by the three Belgian Regions to collect on their behalf the toll from Heavy Goods Vehicles of over 3.5 tonnes and from N1 BC vehicles. In less than two years, Satellic has designed, built, financed and made operational a complete kilometre charging system. The company is also currently operating and managing the system. Satellic On Board Unit The Satellic On Board Unit is the smart device which calculates the toll to be paid according to - the number of kilometres driven (calculated via satellite signals) - on which type of road those kilometres were driven and - by which vehicle: the toll tariff depends on the weight (Gross Combination Weight Rating) and the EURO Emission Class of the vehicle. Belgian Kilometre Charging System On 1 April 2016 a new kilometre charging system for heavy goods vehicles in Belgium has been introduced. This implies that every heavy goods vehicle (+3.5t) must be equipped with a working On Board Unit (OBU) when driving on any Belgian road and pay toll. Satellic is the main toll operator in Belgium with more than 600.000 international customers. Service Points Service points can be found everywhere in Belgium and along the borders in neighbouring countries: check our List of all the Service Points and read our Full Service Point User Manual for more information on the process to get an OBU. More videos Main navigation FIND A SERVICE POINT TOLL SUPPORT Subscribe to our newsletter Your address will only be used to send you the newsletter. It will neither be provided to third parties nor be kept if you decide to unsubscribe. Doormat menu About Satellic Jobs Press News © 2018 - SATELLIC NV Footer menu Our offices Terms of use Privacy policy Cookie settings We use cookies to enhance your experience In addition to essential cookies, we use optional cookies. We ask your permission for these cookies. More info. Set preferences Accept cookies