Suffolk County Council Search Home Give feedback or make a complaint Give feedback or make a complaint How to make complaint about Suffolk County Council services or share feedback to help us improve services. You can make an complaint and give feedback online about any Suffolk County Council Service. Go to the form You can also download the complaints and feedback form (PDF, 248KB). Request an accessible format Documents published on this page may not be suitable for users of assistive technology. Request an accessible format. Other options Report a highways issue online Suffolk Local Offer for children and young people with SEND Make a complaint about a councillor or a about a school Education Admission Appeals and Permanent Exclusion Reviews (school place appeals) Policies Corporate Complaints and Customer Feedback Policy (PDF, 158KB) Unreasonable Behaviour Policy (PDF, 51KB) Customer guides Large print version (PDF, 710KB) Children and Young People Services (PDF, 248KB) Adult Community Services (PDF, 255KB) Corporate Services (PDF, 146KB) Not satisfied with how we dealt with your complaint If you’re unhappy with the way the council are dealing with your complaint, you can contact the Local Government and Social Care Ombudsman (LGSCO). However, the LGSCO would normally expect us to have looked into your complaint in the first instance. Other ways to contact us Email customerrights@suffolk.gov.uk or call 0345 266 1821. Address: Suffolk County Council Complaints Team Constantine House 5, Constantine Road Ipswich IP1 2BX Suffolk County Council About Contact us Suffolk County Council offices Online services Give feedback or make a complaint Make a Freedom Of Information (FOI) request You said, we did Our website and social media Severe weather information Secure emails Accessibility Terms and conditions Cookies Terms and conditions for domain names Privacy and data protection Privacy notice Contact us Print this page Contact Accessibility Privacy Cookies Terms and conditions Modern slavery Site and content © Suffolk County Council 2021 This site uses cookies Cookies are files saved on your phone, tablet or computer when you visit a website. Some cookies are essential for a site to work properly. We'd like to set additional cookies that measure how you use suffolk.gov.uk. You can use this tool to manage your cookie preferences, and change them at any time. For more information External Link Icon Necessary cookies These cookies are essential for the site to work properly, and can only be turned off by changing your browser settings. Analytics cookies These cookies measure how you use suffolk.gov.uk, but in a way so that you can't be identified. Off Save and close Cookie Control