Search Quality Management Systems Evans Distribution Systems has developed and implemented a Quality Management System (QMS) that is compliant with ISO 9001:2015 standards in order to improve overall performance and provide a sound basis for sustainable development initiatives. REQUEST A QUOTE Quality Management is a Top Priority Quality Policy Evans Distribution Systems will create an atmosphere of confidence and comfort for our customers by understanding their changing needs and efficiently implementing the processes which exceed their expectations of quality. DOWNLOAD OUR ISO 9001:2015 CERTIFICATE OUR PROGRAM Top management ensures that the quality policy is communicated to all employees and it is included in new employee training to maintain high standards within our organization. Quality objectives and goals are established for all levels and processes throughout the organization to meet requirements to drive performance improvements. Evans Distribution strives to identify current and future customer needs, in order to meet or exceed their expectations. Daily Corrective Action Reports A report that covers all corrective actions and claims across departments and facilities. Bi-annual Management Review Meetings Leaders from every department report on their KPIs and discuss areas for improvement. Tracking KPIs Leading to Process Improvements All departments track and report on KPIs to their teams. Lean & Six Sigma Methodology Adoption of a lean process improvement methodology. Focus on Customer Satisfaction All new, existing and exiting customers receive an annual satisfaction survey. Results are reviewed quarterly. Driving to Continuous Improvement Reviewing performance data and customer feedback regularly allows us to make changes on all organizational levels. Training and Personnel Development New processes are translated into action through ongoing employee training. WHAT OUR CUSTOMERS SAY "Everyone is pleasant to work with and tries to improve everyday. It is good to work with people who come up with ways to improve processes and functions!" T. Hermann Bottle Crew Contact (313) 388-3200 sales@evansdist.com First Name Last Name Tel Email Message SEND Newsletter Sign Up Submit More About Evans COVID-19 Updates 3PL Insights Blog Resources Government Involvement Frequently Asked Questions Services Warehousing Transportation Value-added Fulfillment Staffing Customer Login Address/Contact Info Evans Distribution Systems, Inc. Corporate Headquarters 18765 Seaway Dr. Melvindale, MI 48122 1-800-OK-EVANS | 1-313-388-3200 Contact us for more information © All rights reserved 2021 Evans Distribution Systems