User account menu Log in HEAP (Home Energy Assistance Program) Image Apply Learn how to apply for HEAP benefits, including application form downloads Learn More Image Frequently Asked Questions Read the answers to our most frequently asked questions Learn More Image Benefits Learn about the different heating and cooling benefits available Learn More HEAP 2021-2022 Outreach Events HEAP Outreach Events for the 2021-2022 Season Erie County Legislator John Mills will hold a HEAP Outreach event to assist residents with the HEAP Application process on Wednesday, December… read more Updated: 11/18/2021 - 7:48 am Another Great Reason to Apply for HEAP in 2021-2022! Erie County residents have another great reason to apply for the Home Energy Assistance Program (HEAP) this year! The HEAP Regular Arrears Supplement (RAS) benefit will help eligible households… read more Updated: 09/28/2021 - 12:07 pm HEAP - What You Need to Know! Click for information related to the Erie County Home Energy Assistance Program (HEAP), including required documentation for program applicants (parameters under residency, identity, proof of… read more Updated: 09/28/2021 - 12:07 pm HEAP Update The NYS OTDA has waived in-person interviews at the HEAP Office. However, members of the public are encouraged to pursue the variety of ways to apply for HEAP. If you do not have utility… read more Updated: 09/28/2021 - 12:06 pm All news Image Home Energy Assistance Program (HEAP) The Home Energy Assistance Program (HEAP) is a federally funded program, which is administered by New York State to assist low-income families with their energy needs. Multiple components are available to apply for heating assistance or services while the funding is available. HEAP may be able to help you heat your home with: Electricity Natural Gas Oil Propane Wood/Wood Pellets Kerosene Corn Click here to print a HEAP application at home. The NYS OTDA has waived in-person interviews at the HEAP Office. We encourage the public to use alternate ways to apply for HEAP. See the HEAP Flyer for details. CONTACT HEAP phone center: (716) 858-7644 Available Monday through Friday, 8:00am - 4:00pm APPLICATIONS Completed HEAP applications with supporting documentation may be mailed to: ECDSS 95 Franklin Street Buffalo, NY 14202 Attention: HEAP Applicants may also fax completed applications with supporting documentation to (716) 858-6765. HEAP applications may be dropped off Monday-Friday, 8:00am - 4:00pm at: 460 Main Street Buffalo, NY 14202 MORE INFORMATION Forms Calendar Frequently Asked Questions Other Resources Fraud Feedback Open Data SEARCH OUR SITE search