ABOUT CONCIERGE SERVICES NEWS OUR TEAM BUSINESS JET CARES CONTACT 214-654-1600 SERVICE ORDER FREQUENTLY ASKED QUESTIONS GENERAL FUEL QUALIFICATIONS How do I know the fuel is of quality grade? The proper and timely delivery of clean, dry, pure fuel is our primary goal. It would be an understatement to say that we take this very serious around here. The journey of aviation fuel from crude to aircraft is relatively consistent throughout the industry. The difference is in the people. At Business Jet Center we manage the product and the equipment with a fanatical commitment to quality assurance. The fuel is tested many times for content and contamination before it gets to your plane. It’s tested at the point of origin, again before it goes into our fuel farm, and from there it’s tested and sumped every single day. The fuel is filtered at every step of the process, every time it moves. At Business Jet Center, it is filtered as it goes into the farm, again as it goes into a refueler, and again when it goes from refueler truck into your aircraft. Coalescers and separators remove moisture from the product. If anything were to happen where water becomes detected, the refueler trucks automatically stop the flow of fuel. At Business Jet we say, “if it isn’t documented, it didn’t happen.” There’s no room for a cut corner when lives are at stake. We check our product and our equipment continuously, without fail. At Business Jet Center we proudly partner with Phillips 66 Aviation. Their legendary quality control and education help to equip us to deliver the best fuel on the market. This non-stop dedication to the safety of your passengers, crew, cargo, and airplane makes it possible for you to rest easy knowing that we never will. Is Business Jet Center a ranked FBO? We certainly are! In fact we landed in the top tier in this years AIN FBO Survey for the Americas Top 5 Percent. Our facilities have proven to be some of the best in the country and our customer service is the heartbeat of who we are. We take pride in this honor and strive everyday to remain at the top of the list in dedication to serving our customers as best we can. About Concierge Services Our Team News Contact Customer Service E-mail ARINC: 129.80 ©2021 Business Jet Center

ABOUT CONCIERGE SERVICES NEWS OUR TEAM BUSINESS JET CARES CONTACT 214-654-1600 SERVICE ORDER CONTACT US 8611 Lemmon Ave Dallas, TX 75209 GET DIRECTIONS > 214.654.1600 Customer Service E-mail ARINC: 129.80 Full Name * Phone Number * Email Address * Tail Number (Optional) * Message SUBMIT About Concierge Services Our Team News Contact Customer Service E-mail ARINC: 129.80 ©2021 Business Jet Center

ABOUT CONCIERGE SERVICES NEWS OUR TEAM BUSINESS JET CARES CONTACT 214-654-1600 SERVICE ORDER AIRCRAFT PARKING & HANGAR SERVICES Located at the northeast corner of Love Field, BJC is the closest FBO for taxi and takeoff on runway 13L. BJC currently has over 20+ acres of ramp space in addition to over 245,000 square foot of hangar available to house multiple aircraft as large as a G650 and Global Express. About Concierge Services Our Team News Contact Customer Service E-mail ARINC: 129.80 ©2021 Business Jet Center