"none"/> Home > Support Support Click on the subjects below to find answers to the most frequently asked questions within these topics. If you can’t find the answer you’re looking for in our support articles, please use the Contact form to talk to our Technical Teams. Account Sales Products Quality Policies Popular Support Articles STENCIL THICKNESS AND SOLDER PASTE VOLUME Recommendations on stencil thicknesses and volume of solder paste in relation to Harwin products, from the Technical Team. Read more GUIDELINES FOR Q&A ON PRODUCT PAGES Harwin welcomes your product questions, but please consider these guidelines before submitting your request. Read more PURE TIN PLATING CONSIDERATIONS The issues of Tin Whiskers, Discoloration and Dewetting when using a pure tin finish on connectors and components. Read more UL FILES FOR HARWIN PRODUCTS & PLASTICS Harwin can supply the UL94 file listing number (starting QMFZ2) for any plastic used on any of our products. Read more OUTGASSING IN HARWIN PRODUCTS Harwin has requested information from our plastic suppliers to confirm outgassing figures for these materials used on active products. Read more MSL, ESD AND SHELF LIFE POLICY MSL (Moisture Sensitivity Level), ESD (Electrostatic Sensitivity) and Shelf Life Policy for all Harwin products. Read more Product Changes & Obsolescence Harwin are committed to continuous improvement of our products and manufacturing capabilities. This may occasionally require changes to products, or items no longer being available. View our previous product changes or find information on discontinued items here. Find out more Want to talk to someone? If you would like to talk to someone about Harwin’s product, technical knowledge or documentation, contact one of our Experts for assistance. Contact us CONNECTORS & HARDWARE High-Reliability Connectors Durable Industrial Connectors PCB Connectors EMC Shielding Cable Assemblies Spring Contacts PCB Hardware RESOURCES Webinars Catalogs Videos Whitepapers Glossary Design Resources ABOUT HARWIN Harwin Values Environment Quality Markets & Applications Blog & News Find a Distributor Ask an Expert SUPPORT Policies Products Quality Account Sales Product Changes & Obsolescence Book a Technical Consultation © Harwin 2021. Privacy Notice Cookie Policy We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By Clicking "Manage Cookies" you can see what cookies we use and adjust your settings, you can change your settings at any time. For more information view our cookie policy. Manage Cookies Accept