FREE SHIPPING WORLDWIDE over 49€ Shop Our Products Sustainability Corporate Gifts About Journal EN 0 Privacy & cookie policy Information on website users personal data processing according to EU Regulations (UE) 2016/679. This informative document, released in compliance with that which is provided in art.13 of EU Regulations 2017/679 (GDPR) and Legislative Decree n.196/2003 as amended by the Legislative Decree n. 101/2018, contains the description of the operations carried out on the personal data of the Users collected during the access, navigation and use of this Internet site (https://www.24bottles.com/, below called the Website) as well as during the consultation of other web sites using links found on the same Site. Summary 1. The data controller 2. Data processing location 3. Types of processed data 4. Cookies 5. Cookies used by the website 6. Processed information and personal data 7. Management of the information requests – contact us 8. Management of the information requests – corporate gifts 9. Reception of open and/or spontaneous candidatures for working positions 10. Becoming a 24Bottles retailer – sponsorship 11. Subscribing to the 24bottles newsletter 12. Registration, access and management of the personal area – my account 13. E-commerce service management 14. Social plug-in 15. Processing modes 16. Categories of subjects to whom data can be communicated (receivers) 17. Data subject rights 1. The data controller 24Bottles Società Benefit S.r.l. (Limited Liability Company), with headquarters in via Arturo Toscanini, 9, 40055 Villanova di Castenaso (BO), is the Data Controller of the personal data of the Users collected during the use of this website’s services. 24Bottles Società Benefit S.r.l. will deal the personal data of whom it will enter into contact according to principles of lawfulness, correctness and transparency, as well as the lawful and regulatory provisions for the following purposes: – Access to the website and navigation; – Management of the requests for information – Contact Us – Management of the requests for information – Corporate Gifts; – Recruiting; – Sponsorships; – Registration to the 24Bottles newsletter; – Registration, access and management of the restricted areas; – Management of the eCommerce service; 2. Data processing location The data processing connected to the web services of this internet site is carried out in the above-mentioned legal headquarters of the Data Controller and in the hosting Company who supplies the service with server located in the EU. 3. Types of processed data Navigation Data The IT systems and the software procedures needed to operate this web site acquire certain personal data, as part of their standard functions, whose transmission is implicit in the use of Internet communication protocols. This information hasn’t been collected to be associated to identified interests, but due to their nature, they could permit the identification of the User, through elaborations and associations with data held by third parties. The data that is part of this category are IP addresses or dominion names of computers used by the User who is connected to the website, the URI addresses URI (Uniform Resource Identifier) of the requested resources, the time of the request, the method used when making the request to the server, the dimension of the file obtained as an answer, the numerical code identifying the status of the server’s answer (successful, error, etc.) and other parameters related to the operating system and to the User’s IT environment. This data is only used to obtain anonymous statistical information on the use of the website and in order to control correct operations and is cancelled immediately following elaboration. The data could be used for the assessment of responsibility in case of IT crimes damaging the website or the Data Controller: except for this possibility, the data on the web contacts is not stored beyond the legal terms. Data supplied voluntarily by the User The optional, specific and voluntary sending of emails to the addresses indicated in this website involves the subsequent acquisition of the address of the sender by 24Bottles Società Benefit S.r.l., as it is needed to answer requests, as well as any eventual other personal data inserted in the communication. Specific informative data will be brought back or visualized in the pages of the website provided for specific services. 4. Cookies Introduction This is an integral and substantial part of the Privacy Policy and of the contained informative document issued under art. 13 of the EU Regulations UE 2016/679 in matter of protection of personal data. The Cookies Policy is supplied to the Website Users in compliance with the provisions supplied by the Italian Data Protection Authority (https://www.garanteprivacy.it/garante/doc.jsp?ID=3118884). What is a cookie? Cookies are short rows of text that are unloaded and inserted in the User’s device when he visits a website. At every subsequent visit, the cookies are sent back to the website where they came from (first party cookie) or to another website that recognises them (third party cookie). Cookies are useful because they allow the website to recognize the User’s device. They have various purposes such as, for example, allowing the User to navigate efficiently through the web pages, to remember his favourite websites and, in general terms, to improve the navigation experience. They also contribute to guaranteeing that online publicity is targeted towards the personal requirements of the User and his interests. Types of cookies Cookies can be first or third party. “First party” cookies refer to the host website domain, while “third party” cookies refer to external domains. Third party cookies are necessarily installed by an external subject, always defined as third party, and not managed by the website. Nature of the cookies Technical cookies: These cookies are used to accomplish the navigation or to supply a service requested by the User. They are not used for any other purpose and are usually installed directly by the website of Data Controller. They can be divided in: – Navigation or session cookies, that guarantee normal navigation and use of the website (allowing the User to be recognised to access restricted areas, for example); they are in fact necessary for the correct operation of the website; – Cookie analytics of third parties, assimilated to technical cookies when used directly by the website Data Controller to collect information, in anonymous and aggregated form, on the number of Users and how they visit the website, to improve the performance of the website; – Functionality cookies, that allow the User to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) to improve the service rendered to the User. Previous User consent is not requested for the installation of these cookies The above cookies can be: – Temporary, when they are automatically cancelled at the end of the connection of the User; – Permanent, when they remain in the memory of the User’s device, unless the User deletes them voluntarily. We inform the User that it is possible to manage and deactivate the cookies directly from the browser settings: o MS Internet Explorer (https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies) Chrome (https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=it) Safari (https://support.apple.com/kb/ph19214?locale=it_IT) Firefox (https://support.mozilla.org/it/kb/Gestione%20dei%20cookie) MS Edge: (https://privacy.microsoft.com/it-it/windows-10-microsoft-edge-and-privacy) HotJar This website occasionally uses these cookies, which allow you to aggregate behavioral navigation data in order to optimize web pages. These data are purchases in anonymous form. For more information on HotJar’s policies, visit the link: https://www.hotjar.com/privacy Tredoom 1. By preferences (type language settings) 2. Statistical data on site visits (n. Views) 3. Cookies for targeted advertising https://www.treedom.net/en/page/cookie Stripe 1. To use own services (authentication, fraud prevention, site functions) 2. Analysis and improvement of services 3. Targeted advertising https://stripe.com/it/privacy Paypal 1. Functioning services 2. Performance evaluation (to improve the payment flow) 3. Saving user identification and / or preferences 4. Targeted advertising https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev Links verified and active on 10.06.2019. 5. Cookies used by the website Technical navigation cookies or session cookies strictly necessary for the functioning of the website or to enable the user to exploit the requested content and services: Name Purpose Expiry JSESSIONEID Maintains the user settings during navigation session CONSENT Stores the user’s preferences and information every time he or she visits web pages containing Google services 20 years NID Stores the user’s preferences and information every time he or she visits web pages containing Google services 2 month 1P_JAR Stores the user’s preferences and information every time he or she visits web pages containing Google services 1 month PHPSESSID Maintains the user settings during navigation Session wordpress_test_cookie A WordPress test cookie that checks whether the browser is enabled to save cookies. Session cbwpt_cookie_consent Blocks cookies generated by third party services beforehand, so there is no need to block and unblock each individual code manually after the visitor has given consent. The procedure is automated. 12 months woocommerce_cart_hash Helps WooCommerce to determine when the shopping cart contents and/or data change. Session woocommerce_items_in_cart Helps WooCommerce to determine when the shopping cart contents and/or data change. Session wp_woocommerce_session_ Contains a unique code for every customer so that it knows where to find shopping cart data in the database for each customer. 2 days woocommerce_recently_viewed Brings up the recently viewed products widget. Session store_notice[notice id] Enables customers to ignore the store notice. Session Functionality cookies, which enable users to navigate on the basis of a series of selected criteria in order to improve the service provided to them. wordpress_test_cookie This is a WordPress test cookie that checks whether the browser is enabled to save cookies or not. session woocommerce_recently_viewed Feed the Recent Displayed Products widget. session Analytics third-party cookies (anonymized): “analytics cookies” where used directly by the website operator to collect information, in aggregated form, on the number of users and how they visit the website, navigation or session cookies. Name Purpose Expiry _utma Distinguishes visitors and their respective sessions. 2 years __utmc User leaving rate (approximate value) – necessary for the Google Analytics third party service. Until the end of navigation _utmz Stores the traffic source or campaign that explains how the user reached your website. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics 6 months from set _utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. The cookie is updated every time data is sent to Google Analytics. 2 years from set _ga generation of statistics on use of the website 2 years _gid Used to distinguish users 1 day _gat Used to throttle the request rate. 1 minute _fbp Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party advertisers. 3 months Third-party cookies: _fbp Used by Facebook to provide a series of advertising products as offers in real time by third party advertisers. 3 months CONSENT Memorize your preferences and information every time you visit web pages containing Google services 20 years NID Memorize your preferences and information every time you visit web pages containing Google services 6 months 1P_JAR Memorize your preferences and information every time you visit web pages containing Google services 1months 6. Principles that can be applied to data processing by 24Bottles Società Benefit S.r.l.. 24Bottles Società Benefit S.r.l. will handle the Users’ personal data lawfully, correctly and transparently. The Data Controller will collect the Users’ personal data and will only use it for the purposes indicated in this Privacy Policy and so that they do not become incompatible with the same purposes. The data processed by 24Bottles Società Benefit S.r.l., will be pertinent and limited to that which is necessary for the purposes for which they are used. 7. Processed information and personal data By means of the functions found in the website of 24Bottles Società Benefit S.r.l., the User can grant his own personal information and thus become identifiable and so it can be processed in order to manage the Users’ requests. Among the information that can be requested, including but not limited to, there is personal data such as: – Name and Last name – Home address for shipment and invoicing of the orders carried out by the User – Details on the orders, such as the history of the shipped orders – Telephone Number – E-mail address – The type of Browser and IP address of the device used – The pages visited by the User – The time and date in which the User visited the website 8. Management of the information requests – contact us 24Bottles Società Benefit S.r.l. will process the personal data of the Users who fill in the online form to ask for information on the services and products offered, the state of the orders, and all other User requests to manage, to find and to reply to all User requests. The data will be recorded, kept and used exclusively to manage and to reply to the requests and for the time needed to fulfil the above-mentioned purposes. The legal base of this processing is the consent given by the User. The granting of these data for these processing purposes is optional. However, the lack, partial or inexact granting of these data could make it impossible for 24Bottles Società Benefit S.r.l. to manage and to answer the Users’ requests. 9. Management of the information requests – corporate gifts 24Bottles Società Benefit S.r.l. will process the personal data of the Users who fill in the online form to ask for information on the Corporate services and products offered by the Data Controller, in order to manage, to find and to reply to all User requests. The User can also grant additional information (such as Company logo, personalised description, Country). This additional data will be processed by Data Controller in compliance with existing legislation. The data will be recorded, kept and used exclusively to manage and to reply to the requests and for the time needed to fulfil the above-mentioned purposes. The legal basis of this processing is the implementation of pre-contractual measures and/or the implementation of a contract of which the User is a party. The granting of these data for these processing purposes is optional. However, the lack, partial or inexact granting of these data could make it impossible for 24Bottles Società Benefit S.r.l. to manage and to answer the Users’ requests. 10. Reception of open and/or spontaneous candidatures for working positions The Data Controller will manage the Users’ personal data contained in the C.V. spontaneously sent by the User or following a recruiting campaign, promoted by the Data Controller, to manage the selection of new staff and for the assessment of the candidate. Data will be retained for the period that is strictly necessary to the fulfilment of the purpose and conserved for a period of 2 years from the moment of reception of the CV. The legal basis that legitimates this processing is the implementation of pre-contractual measures, according to art. 111-bis of Legislative Decree n. 196/2003, as amended by Legislative Decree n. 101/2018, and in art. 6 letter b) of EU Regulations 2016/679, where the Data Subject’s consent is not mandatory. The granting of this data for this processing purpose is optional. However, the lack, partial or inexact granting of personal data could involve the impossibility for the Data Controller to receive the candidature and to assess the compliance with the desired working profile. 11. Becoming a 24Bottles retailer – sponsorship The Data Controller will use the personal data and information requested during the compilation of the online form to organise, manage and assess possible Distributors of 24Bottles products worldwide. This data and information will be used by 24Bottles Società Benefit S.r.l. to manage pre-contractual negotiations with the potential Retailer and for the time necessary for the achievement of this purpose. The legal basis which legitimates the treatment of collected data is the implementation of pre-contractual measures in order to take steps at the request of the data subject prior to entering into a contract. The granting of this data is optional. However, the lack, partial or inexact granting of data could involve the impossibility for 24Bottles Società Benefit S.r.l. to manage and reply to potential Retailers requests. 12. Subscribing to the 24bottles newsletter 24Bottles Società Benefit S.r.l. will process personal data (email address) of the Users who insert their email address in the specific form for the registration to the 24Bottles newsletter that contains informative and promotional content. These data will be registered, retained and used exclusively for the registration of the Data Subject to the Data Controller newsletter. The legal basis of this treatment is the consent of the data subject released by ticking the checkbox at the bottom of the contact form. Data will be processed until the withdrawal of the consent and/or the exercise of the right of opposition by the Data Subject (unsubscribe / opt-out). 13. Registration, access and management of the personal area – my account 24Bottles Società Benefit S.r.l. will process Users’ personal data in order to allow the use of services reserved for the registered Users. The legal basis for this treatment is the implementation of the contract or, depending on the cases, the implementation of pre-contractual measures adopted upon the data subject request. For these purposes personal data will be processed for the time necessary for the development of single processing activities. 24Bottles Società Benefit S.r.l. can however conserve personal data for the purposes and for the maximum periods of conservation indicated in this informative document or in the cases established by the Regulations and/or the law. 24Bottles Società Benefit S.r.l. will process Users’ personal data in order to: – Allow the User to access the Website and navigate in it; – To allow the User to access the Website and to navigate as a logged User, recognising the User independently from the device used; – Maintain and manage the User’s account; – Memorise data and User information in the account (biographical data, order history, eventual returns, delivery addresses, payment forms). The granting of data for these purposes is optional and does not involve the impossibility for the User to proceed with online purchases. However, since the treatment is necessary in order to allow access to the Website and/or navigation as a logged User and/or the performance of management services and account maintenance, the lack of communication of this data will involve the impossibility for the customer to register, access the personal area of the Website and use the services reserved to registered Users. 14. E-commerce service management 24Bottles Società Benefit S.r.l. will process Users personal data to allow them to purchase 24Bottles products online through the Website, in order to allow the conclusion of the purchasing contract and for the correct accomplishment of the obligations rising from this contract and, lastly, to reply to the eventual requests sent by the User during the purchasing procedure. 24Bottles Società Benefit S.r.l. will also process User data in order to fulfil the consequent legal obligations and administration-accounting procedures. It is possible to use different forms of payment to purchase 24Bottles products (credit cards or PayPal). Within the purchasing procedure the User must supply his financial information in order to complete the purchase and/or to request the emission of an invoice (VAT id, fiscal code, etc.) In order to proceed to the shipping of the product purchased online, the User shall also supply the requested information relating to his address (name, surname, shipping address, telephone number and email address). The legal basis for the aforesaid processing is the performance of a contract from 24Bottles Società Benefit S.r.l.. For these purposes the data will be processed for the time necessary for the development of single processing activities and not beyond 10 years from the time of purchase. If requested by specific regulations, the time of conservation of the data could be longer. The granting of data for this purpose is optional. However, the lack, partial or inexact granting of data will involve the impossibility for the Data Controller to carry out the online purchasing contract, and for the User to obtain the requested product(s). 15. Social plug-in This website can also use so called “social plug-ins”. “Social plug-ins” are specific instruments that allow the incorporation of Social Network functions directly inside the website. All “social plug-ins” found in the website are marked by the respective social network platform property logo. When Users visit a page of our website and interact with the “plug-in” or when the User chooses to leave a comment through the Social platform, the corresponding information is directly transmitted by the browser to the relative social platform and memorised. For information on purposes, types and modes of collection, elaboration, use and conservation of personal data on the Social Network platform, and for modes to exercise one’s own rights, please consult the specific Social Network Privacy Policy.  Facebook (https://it-it.facebook.com/policy.php)  Twitter (https://twitter.com/it/privacy)  Instagram (https://help.instagram.com/155833707900388)  YouTube (https://www.youtube.com/static?gl=IT&hl=it&template=terms)  LinkedIn (https://www.linkedin.com/legal/privacy-policy) 16. Processing modes Personal data is and will be used with automatic tools for the time necessary to achieve the purposes for which it has been collected. Data is used by Authorised technical staff for the processing, duly instructed by 24Bottles Società Benefit S.r.l.. Specific emergency measures are observed in order to prevent personal data breach that means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. 17. Categories of subjects to whom data can be communicated (receivers) The Receivers to whom 24Bottles Società Benefit S.r.l. communicates personal data act as Data Processors, designated by the Data Controller older through specific contract, or as Authorised persons for the processing of personal data under the direct authority of the Data Controller. Processed data collected will not be diffused and/or transmitted in Countries outside the European Economic Area. 18. Data subject rights The Data Subject Users of the Website have the right to: • Obtain the access to personal data: the user has the right to obtain, from the Data Controller of the treatment, the confirmation that a treatment of personal data concerning the User is or not occurring and, in this case, access to the data. The access can concern the following information: o Processing purposes; o The categories of concerned personal data; o The receivers or the categories of receivers to which data has been or will be communicated, in particular if destined to third party countries or international organizations; o The period of conservation of personal data, or the criteria used in order to determine this period; o The existence of the right to request the correction or the erasure of data to the Data Controller, or the limitation of the treatment or the opposition to it; o The existence of an automated decisional process. • Rectification personal data: the Data Subject has the right to obtain the correction of inexact personal data, and to obtain the integration of incomplete personal data. • Request to erasure personal data: for the reasons indicated in art. 17 GDPR, the Data Subject has the right to request the erasure of data without any unjustified delay to the treatment Data Controller and the Data Controller has the obligation to delete the Data Subject’s personal data. • Right to restriction of processing: in the event in which one of the hypotheses of art. 18 GDPR occurs, the Data Subject has the right to request the limitation of his own data processing. • Data portability: the Data Subject has the right to receive his personal data supplied to a Data Controller, in a structured format, of common and readable use, and has the right to transmit this data to another Data Controller in case the processing was based upon consent and/or contract and is carried out by automatic means. • Request of opposition to the processing: the Data Subject has the right to oppose the processing of his personal data anytime, for reasons related to his own particular situation. • Withdrawal of consent: the Data Subject has the right to withdraw his consent at any time. The Data Subject also has the right to lodge a complaint to the Italian Authority for the protection of personal data, protocollo@pec.gpdp.it. The requests for the exercise of Data Subject rights can be addressed to privacy@24bottles.com WE ARE PROUD TO BE FOLLOW US Instagram Facebook Youtube Linkedin Twitter CUSTOMER SERVICE FAQ – Frequently Asked Questions Terms and conditions of sale Shipping times and costs Returns and Refunds Warranty Privacy Policy ABOUT Our Products Our Company Responsible Business Supplier Code of Conduct Sustainability CONTACT US Wholesale Corporate Gifts Sponsorship Careers DON’T MISS OUT ON NEW PRODUCTS AND EXCLUSIVE PROMOTIONS! HOSTED ON ZERO-EMISSIONS SERVER 24BOTTLES® is a registered trademark of 24Bottles Società Benefit s.r.l. a socio unico – B Corp™ © Copyright 24Bottles® 2020 P.IVA / VAT IT03874391208 Via A. Toscanini 9, 40055 Castenaso (BO) IT Our website uses cookies, including third-party cookies. 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