Questions? · info@primal.com Solutions Technology Blog Company Contact Primal AI + Financial Institutions Billions of data points. Billions of potential learnings. From detecting fraud to understanding how customers view your organization, artificial intelligence plays a critical role in today’s most relevant financial institutions. Primal AI makes it possible for financial enterprises currently unequipped with AI resources to do the same. Without artificial intelligence, it is impossible for financial institutions to effectively analyze the billions of data points available to them. This data, pulled from increasingly complex places, holds hidden insights able to help enterprises make wiser decisions and better predict future outcomes. “Financial institutions often lag behind other industries in recruiting and retaining people with the knowledge, skills and capabilities needed to create an AI-enabled workplace.” World Economic Forum, August 2018 Connect with Primal AI today How can Primal AI help your Financial Institution? 01 Analyze your enterprise’s structured and unstructured data in one place for a more complete picture and understanding of your customers. Real-time Data Monitoring Regulatory Compliance Risk Analysis 02 Improve your offerings by better understanding how customers feel about your organization and your services. Sentiment Analysis 03 Uncover patterns and predictions previously undetectable with manual or statistical methods. Fraud Detection Fraud Profiling Pattern Analysis Claims Vetting Primal AI in Action Primal AI helps banks understand their customers by analyzing multiple sources of unstructured data. Using Natural Language Processing (NLP), Primal AI extracts the text from support call transcripts, chatbot logs, online surveys, and social media interactions. Artificial Intelligence identifies which text contains comments and which text acts as a transaction (e.g. a question about branch hours). With the comments and transactions identified, Primal AI is able to determine the sentiment, identifying whether a comment is positive, negative, or neutral. The comments are then categorized within a predefined set of categories, allowing the now structured data to be used in future queries and assist in identifying new patterns and insights. About Primal AI Primal AI develops custom artificial intelligence solutions for our clients. We are a team of data scientists and developers focused on applying AI and machine learning to today’s business problems by making unstructured data actionable. If you have a data project in mind, contact us today to discover how Primal AI can help. Connect with Primal AI today Address 605–305 King Street West Kitchener, Ontario N2G 1B9 Canada Get in Touch Support: support@primal.com General inquiries: info@primal.com Copyright © 2021 Primal AI Privacy Policy Terms and Conditions