Toggle menu Contact Us We're Here for You Contact Us We're here for you. At United Bank, we’re dedicated to providing exceptional customer service. Whether it's a lost check card or questions about refinancing your home, feel free to reach out to us at any time, via phone, e-mail, or 24/7 online. We’ll do all we can to help and won’t rest until your questions are answered, or your problems are resolved. No matter the location, no matter the branch. The United Bank routing number is 056004445. Contact Us About a Specific Topic You can always call customer care at 800.327.9862 and we'll direct you appropriately. Customer Care 800.327.9862 Monday - Friday 8:00 a.m. - 6:00 p.m. Saturday 9:00 a.m. - 3:00 p.m. Please note, however, that we observe and are closed on all Federal holidays. Personal Online Banking Support 800.327.9862 Open 24/7 With full online banking support 24/7, help is never far away. Please note, however, that we observe and are closed on all Federal holidays. Commercial Online Banking Support 800.615.0112 Monday - Friday 8:30 a.m. - 6:00 p.m. For all other inquiries. Please note, however, that we observe and are closed on all Federal holidays. Telebanc Telephone Banking 877.334.4646 Open 24/7 International Telephone Support 703.653.1150 Open 24/7 Report Lost or Stolen Check/ATM Cards 800.724.3259 Open 24/7 Please note, however, that we observe and are closed on all Federal holidays. Report Lost or Stolen Credit Cards 800.242.7600 Open 24/7 Please note, however, that we observe and are closed on all Federal holidays. Consumer Online Credit Card Support 800.242.7600 Open 24/7 Commercial Online Credit Card Support 800.242.7600 Monday - Friday 8:00 a.m. - 5:00 p.m. TTY/TDD Hearing impaired customers: TDD (TDD compatible equipment required): 800.862.0833 We gladly accept relay service calls by dialing: 711, then 800.327.9862 Monday - Friday 8:00 a.m. - 6:00 p.m. Saturday 9:00 a.m. - 3:00 p.m. Please note, however, that we observe and are closed on all Federal holidays. Email Us United is very interested in your comments and inquiries. This email is monitored Monday through Friday 8:30 a.m. to 5:00 p.m. Please fill out the form below, and we will get back to you as soon as possible. Indicates required field First Name Last Name Email Reason For Inquiry - Select - Personal Products/Services Business Products/Services Brokerage Products/Services Wealth Management Products/Services Other Inquiry Message SUBMIT Confidential Concerns? For confidential information other than your account information you can submit a confidential report. Use our branch locator to find a convenient location or ATM near you. Call Us We're here to help. 800.327.9862 Visit Us Find a branch near you. Find a Branch » Email Us We'll get back to you. Send Email » Bank Personal Business Lending – Make a Loan Payment Invest Wealth Management Brokerage Company About Us Investor Relations Careers Support Contact Us Find a Branch Routing Number 056004445 Connect With Us Privacy Policy | Privacy & Security | United Bankshares, Inc. | Member FDIC. Equal Housing Lender © 2021 United Bank. All rights reserved