(517) 381-5171 contact@smartofficesinc.com Managed IT Services Because Your Business Can’t Afford Downtime Dedicated Service & Support Over the phone, remoted in, or in-person, our certified technicians and specialists are prepared to suit your company’s IT needs including troubleshooting, re-wiring… Learn More Network Engineering & Design Managed by our engineers with countless years in network infrastructure, server configuration, hardware and cable management, ensuring your network will… Learn More Connected Email Services Email for business is crucial in keeping operations running efficiently and is often tricky to manage. Not for us! We specialize in managing all kinds of email clients for… Learn More Unrivaled Security Your data is extremely important to us. Let us protect its integrity with enterprise class firewalls, industry standard encryption, secured email, anti-malware and virus… Learn More VoIP VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data… Learn More Assessments & Audits Smart Offices will conduct a thorough review of your existing network, services and hardware to determine where deficiencies exist. We then take a holistic… Learn More Proactive Solutions By placing our experts in your office on a regular basis, we are able to understand your challenges and opportunities the moment they arise. This allows us to offer you proactive advice and remedies so that you can stay at the top of your game – building competitive advantage in your marketplace. Smart Offices Support Levels N Included With Each Level: Smart Offices Support and Service Agreements are structured to meet the needs of every organization, from small offices requiring occasional support to large organizations required dedicated support personnel. Support contracts come in 3 different levels of IT support and are all included with: Entitlement to Discounted Services and Purchases Remote Email & Phone Support Ad hoc IT Consultation & Planning Preferred Support – Faster Response L Optional Add-Ons Include: Enterprise-Grade Security & Software Real-Time Threat Detection/Prevention Redundant Power/Internet Data Center Entire IT Infrastructure Management Direct Access to Our Web & Programming Teams Scheduled Backups & Notifications Weekly/Monthly Server Health Checks Custom Programming Mobile/Desktop Business-Class Email Management Firewall & E-Mail Filtering Packs Company Website Hosting SEO (Search Engine Optimization) SSL Certifications & Web Applications Website Maintenance Contract Services Level I For Smaller Offices & Businesses Our Level 1 Gold Package Includes: ♦ On-Demand Support as Needed ♦ Discounted Hourly Rates ♦ Ideal for 1-10 Employees Ask For Details Contract Services Level II For Medium-Sized Offices & Businesses Our Level 2 Diamond package: ♦ Predefined Support Visits/Hours ♦ Predictable Monthly Invoicing ♦ Ideal for 11-25 Employees ♦ Our Most Popular Package Ask For Details Contract Services Level III Intended For Large Organizations Our Level 3 Obsidian package: ♦ UNLIMITED Visits & Support Hours ♦ Fixed Monthly Statements ♦ Ideal for 25+ Employees Ask For Details Unrivaled Security Your data is extremely important to us. Let us protect its integrity with enterprise class firewalls, industry standard encryption, secured email, anti-malware and virus detection and removal. With our regular risk assessments and consistent monitoring of your precious data, we make sure it’s secure and prepared for the worst thanks to our automated data backup services, and speedy disaster recovery. Connected Email Services Email for business is crucial in keeping operations running efficiently and is often tricky to manage. Not for us! We specialize in managing all kinds of email clients for a multitude of users with options to easily scale. We can configure a full Microsoft Exchange, Office 365, and other business-class emails with unlimited email storage, robust email filtering, and even SSL certifications. With our support, email security is a breeze. We can manage whitelisting, blacklisting, auto-forwarding, and configure auto-replies. Dedicated Service and Support Over the phone, remoted in, or in-person, our certified technicians and specialists are prepared to suit your company’s IT needs including troubleshooting, re-wiring, and installing. We are specially trained in troubleshooting computer hardware and software, servers and data center equipment, wired and wireless printers and fax machines, Windows, and other application errors, and other related support items. Assessments & Audits Smart Offices will conduct a thorough review of your existing network, services and hardware to determine where deficiencies exist. We then take a holistic approach and recommend our top solutions. Security and performance optimization is critical for minimizing downtime and keeping an office flowing efficiently and reliably. Headquarters 210 State St. Mason, MI 48854 (517) 381-5171 Follow Follow Follow Follow Follow ©2021 Smart Homes, Inc. 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