A global data center footprint At Rackspace Technology, we’re known for our specialized expertise and 24x7x365, results-obsessed customer service. And we extend this commitment to excellent service to our world-class data centers and our industry-leading SLAs. Our highly trained engineers monitor our systems around the clock, constantly overseeing the security and uptime of our infrastructure. To create a highly resilient environment for your business-critical apps and data, we’ve built in multiple layers of redundancy. Our physical security, power, cooling and networks are each at least N+1 redundant. Watch the video Expertise and support across the globe Our expertise and redundant design help us deliver reliability and uptime to thousands of businesses every day across the globe, all backed by our results-obsessed support. Our cutting edge, interconnected data centers are strategically located in the world’s most influential technical and financial markets to provide you with global reach, scale, and organizational agility wherever you are and whenever you need it. Our data centers DATA CENTER Amsterdam (AMS2) Read about our Amsterdam data center (AMS2) Learn More DATA CENTER Ashburn (IAD3) Ready about our Ashburn, VA data center (IAD3) Learn More DATA CENTER Chicago (ORD1) Read about our Chicago data center (ORD1) Learn More DATA CENTER Dallas (DFW3) Ready about our Dallas, TX data center (DFW3) Learn More DATA CENTER Frankfurt (FRA1) Read about our Frankfurt data center (FRA1) Learn More DATA CENTER Frankfurt (FRA2) Read about our Frankfurt data center (FRA2) Learn More DATA CENTER Hong Kong (HKG1) Read about our Hong Kong data center (HKG1) Learn More DATA CENTER Hong Kong (HKG5) Read about our Hong Kong data center (HKG5) Learn More DATA CENTER Kansas City (MCI1) Read about our Kansas City data center (MCI1) Learn More DATA CENTER London (LON3) Read about our London data center (LON3) Learn More DATA CENTER London (LON5) Read about our London data center (LON5) Learn More DATA CENTER London (LON8) Read about our London data center (LON8) Learn More DATA CENTER Moscow (MOW80) Read about our Moscow data center (MOW80) Learn More DATA CENTER New York City (NYC1) Read about our New York City data center NYC1 Learn More DATA CENTER New York City (NYC2) Read about our New York City data center (NYC2) Learn More DATA CENTER San Jose (SJC2) Read about our San Jose data center SJC2 Learn More DATA CENTER Shanghai (SHA3) Read about our Shanghai data center (SHA3) Learn More DATA CENTER Singapore (SIN2) Read about our Singapore data center (SIN2) Learn More DATA CENTER Sydney (SYD2) Read about our Sydney data center (SYD2) Learn More Our Industry-Leading Guarantees Customers in over 120 countries, including over half of the FORTUNE® 100, rely on our 100% Network Uptime Guarantee and infrastructure guarantees. Network Guarantee We guarantee that our data center will be available 100% of the time in a given month, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of network downtime, up to 100% of your monthly fee for the affected server. Infrastructure Guarantee We guarantee that data center HVAC and power will be functioning 100% of the time, excluding scheduled or emergency maintenance. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of data center infrastructure downtime, up to 100% of your monthly fee for the affected server. Hardware Replacement Guarantee We guarantee that replacement or repair of Rackspace Technology-provided hardware or components will begin within one hour of problem identification. Otherwise, we apply a 5% credit of your monthly fee for each 30 minutes of downtime, up to 100% of your monthly fee for the affected hardware. Our world-class, interconnected data centers are strategically located in the world’s most influential technical and financial markets to provide you with global reach, scale, and organizational agility wherever you are and whenever you need it. Integrated resiliency for maximum security & uptime We’ve built in multiple layers of redundancy, at every level — including physical security, power, cooling and networks. These redundancies help make our data centers more resilient, so you can enjoy higher uptime and greater reliability. Physical Security Each data center is restricted by biometric authentication and 24x7x365 surveillance Power Cooling HVAC Network Ready to start the conversation? We’re experts on your side, doing what it takes to get the job done right — from the first consultation to your daily operations. 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