SEARCH FORM Search TRUE NORTH: DIGITAL ADOPTION & PERFORMANCE PLATFORM How do you drive behavior and performance without dedicated operations or enablement teams? How do you measure and implement a true data-driven strategy that aligns your team to real key performance indicators while serving the needs of front, middle and back-office teams? How do you gain visibility into team efforts and performance when your team can work from anywhere? Meet True North, the Digital Adoption and Performance Platform. True North is a native Salesforce goal-setting framework designed to measure and drive team performance against quantifiable, KPI aligned behaviors, customizable by role or business persona. It is built for Salesforce Sales Cloud, Service Cloud, or Financial Services Cloud. The True North platform provides an easy, top-down flow that allows managers, operations, and coaches to drill into a user’s scorecard for a complete view of their current performance across a broad range of standard and custom-built metrics. Since regions, products, and organizational roles vary widely, True North is designed to allow for unlimited team personas with custom selected metrics, each individually prioritized and weighted by persona. These personas can easily be modified as initiatives evolve. Visual Indicators provide a comparison to the target standards, as well as performance quantity or percentage captured by metric. Additionally, there’s a quick link to actual live data where performance coaching can then follow as needed. All of this is available, without leaving the app or hunting down reports and dashboards. As an added bonus, performance trending is built right in for a comprehensive view of the progress made or larger team initiatives to pursue. True North is fully customizable, enterprise secure, and built entirely in Salesforce on Lightning. To learn more or schedule a demo, Contact Us today! 332 Springfield Ave Summit, NJ 07901 info@jpwconsulting.com (908)-219-4650 About Us Training and Adoption Services Salesforce Services Unified Communications Case Studies News & Events Careers Contact Us Privacy policy Certifications and Partnerships © 2021 All Rights Reserved. Privacy Policy