; Car rental Hertz Vehicle Damage Form Vehicle Accident It is Hertz's policy to promptly repair all vehicles in accordance with the manufacturer's regulations and requirements. Unless you purchase our optional supplemental insurance policy, you are liable for the loss or damage to the vehicle up to the full value of the vehicle. We will limit this liability to the amount of the deductible stated on the rental form. This deductible can be canceled by accepting Supercover (SC, Redemption Deductible) at the time of rental. If you do not agree with Supercover (SC) then the damage will be charged up to the deductible amount on your rental agreement regardless of whether or not debt and coverages you have outside the Hertz coverage. The person whose name is on the rental form as the renter will be held financially responsible for all damage to the rental car. The rental form will be provided to you at the beginning of the rental period. Read it carefully, because it contains specific information about your responsibility in the event of damage. You and any authorized driver must cooperate fully with a Hertz investigation following an accident and make a claim related to the rental of vehicles. This partnership includes the completion of a Vehicle Damage Form (see link below). For every accident or collision, a Vehicle Accident Report must be completed. This must be given to Hertz personnel at the time of returning the vehicle . Also indicate in the description of damage whether there are any casualties. If you have any questions during the rental period, please contact the Hertz office. For details, please refer to the form. Download the Hertz Vehicle Damage Form here. (Please also read the Frequently Asked Questions below before completing the Vehicle Damage Form) Frequently Asked Questions How long does the process take? You will not be contacted for damages that are calculated with the rental charges. For damages involving third parties, Hertz may contact you for additional information. However, each claim is unique and the timeframe may therefore vary. If you have any questions, you can use the Contact form . When will the extra costs be settled? The cost of reported damage will be charged immediately at the counter. Unreported damage will generally be charged within 28 days of vehicle return. If I damage the vehicle two or more, will it be charged once? No, the damage will be charged individually. Does Supercover cover everything? Like every cover, Supercover also has exceptions. Please refer to the insurance section in our Terms and Conditions for this. Accident of third parties: I am charged for damage because I did not buy off the deductible while it was not my fault. What happens now? Hertz will communicate this to the third party and will review each party's liability. When Hertz can recover the costs for damages from the guilty party, a refund will be made to you. I don't have enough money on my card for the damage, what then? Until the full deductible has been paid, you will be liable for all costs of the damage related to the claim. Hertz will contact you to collect any outstanding debt. How is the follow-up process going? You will not be contacted for damages that are calculated with the rental charges. For damage involving third parties, we will collect all necessary data (Vehicle Damage Report, Police Report, Repair Documents, etc.) and resolve the matter as soon as possible. Are there any costs other than the deductible that will be charged if I have caused damage to the rental car? Yes, an administration fee will be charged on top of the deductible amount for the processing of the damage such as this in the terms and conditions are stated in the section (accident, breakdown, damage & loss). The administration costs are non-refundable. For all questions about charged damage costs, you can use the Contact form . Sluiten