Home About Locations Customer Login Careers COVID-19 Update Contact Us Return Policy KSI Auto Parts Return Policy Please call 1-800-KSI-PART (1-800-574-7278) to receive an RGA PRIOR to returning a part Returns must be authorized by KSI and accompanied by an RGA prior to driver pickup Returns must be accompanied by the original invoice and will be credited to your account for future purchases. Outstanding credits will be refunded by check upon request Returns must be in new, unaltered, re-sellable condition, and in their original packaging CAPA parts must have the entire CAPA seal (both tabs) intact and attached to the part. Removal of the certification sticker voids any, and all, warranty, or credit All poor fit claims require photo documentation Damaged parts must be returned within 10 days of invoice Returns after 30 days from invoice date are subject to a 15% restocking fee No returns after 60 days from the invoice date Customers with a return rate exceeding 30% on a rolling 12-month basis will be charged a 15% restocking fee on ALL returns Drivers are not permitted to credit parts at the time of pickup Approved returns will be picked up by a driver at the next delivery Customers should inspect the order for damage, missing, or incorrect parts prior to signing for delivery **Please Note - Drivers and sales representatives do not have the authority to offer exceptions to this policy** HEADQUARTERS 100 WADE AVE. SOUTH PLAINFIELD, NJ 07080 PHONE: (908) 754-7154

Home About Locations Customer Login Careers COVID-19 Update Contact Us Warranty Info KSI Auto Parts Limited Lifetime Warranty THE KSI PLEDGE For over 30 years KSI Auto Parts has prided itself on the quality of its distributed parts and products and we stand by them all with our Limited Lifetime Warranty. This guarantee is that all parts distributed through KSI Auto Parts are free from defects in workmanship and materials for as long as the original purchaser owns the vehicle on which the part(s) is/are installed. This warranty includes perforation (metal rust-through) due to corrosion in normal use. If failure should occur due to a part defect, simply provide proof of purchase to your local KSI distribution center and a new part will be delivered next day (where available) without any additional charge. WHAT IS NOT COVERED This warranty does not include commercial vehicles or cover failure or perforation resulting from accident, damage, abuse or improper installation. This warranty is not transferable. KSI Auto Parts shall not be liable for any incidental or consequential damages arising out of the use of its parts. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which may vary from state to state. All prices are subject to change without notice. Due to fluctuation in foreign currency exchange rates and/or price increases. Please confirm all prices when placing an order. HEADQUARTERS 100 WADE AVE. SOUTH PLAINFIELD, NJ 07080 PHONE: (908) 754-7154