SEARCH THE SITE SITE LINK MENU Home » About » Information & Policies » Non-Discrimination Policy Questions? Call 240-964-7000 CONTACT US Discrimination is Against the Law Western Maryland Health System (WMHS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity. WMHS does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation, or gender identity. WMHS values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students, and others. WMHS Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats) WMHS Provides free language services to people whose primary language is not English such as: Qualified interpreters Information written in other languages If you need these services, contact the Hospital Operator at 240-964-7000. If you believe that WMHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, or gender identity, you can file a grievance with: WMHS Corporate Compliance Officer 12400 Willowbrook Road Cumberland, MD 21502 240-964-8105 You can file a grievance in person, over the phone, by mail, fax, or by completing this form. If you need help filing a grievance, the WMHS Corporate Compliance Officer is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-868-1019, 1-800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html Amharic ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-240-964-7000 Arabic ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 240-964-7000 Chinese 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-240-964-7000 Farsi توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-240-964-7000 French ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-240-964-7000 German ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-240-964-7000 Hindi ध्यान दें: आप हिंदी बोलते हैं, तो भाषा सहायता सेवाओं के पूरक हैं। कॉल 1-240-964-7000 Ibo/Yoruba Ige nti: O buru na asu Ibo asusu, enyemaka diri gi site na call 1-240-964-7000 Korean 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-240-964-7000 Russian ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-240-964-7000 Spanish ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-240-964-7000 Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-240-964-7000 Urdu خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-240-964-7000. Vietnamese CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-240-964-7000 RESOURCES PAY MY BILL FIND A PROVIDER AREAS OF CARE MAPS AND DIRECTIONS CONTACT US NEVER MISS A BEAT Subscribe to the UPMC HealthBeat Newsletter Health Tips, News, and Inspiration Sent to Your Inbox SIGN UP Related Posts UPMC Western Maryland Pulmonary Rehabilitation Program Re-certified by Industry Leader READ MORE UPMC Children’s to Open Cumberland’s First Specialty Care Center READ MORE UPMC Western Maryland joins Garrett Regional Medical Center and Potomac Valley Hospital in urging residents to vaccinate against COVID-19 READ MORE Providing Feedback Improves Care We value the feedback that our community and patients give us in order to make improvements and address concerns. If you or your family have any questions or concerns, please contact our Patient Experience department at 240-964-5673 or 45673 on your bedside phone. 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