HOME ABOUT US PRODUCTS SALES AND SUPPORT SERVICES NEWS CAREERS CONTACT US CONVENTION SPECIALS Quality Assurance Our Quality Assurance Department guarantees that all our manufacturers’ documentations are managed in accordance to all applicable regulations and requirements in order to comply with the highest products and service performance. Quality Assurance Department monitors and controls all aspects of the operation in compliance with the Standard Operational Procedures (SOP) and Good Manufacturing Practices (GMP). When you need to be exact, We have exactly what you need. 2021 © Isla Lab Products Developed by: DDA Group, Inc.

HOME ABOUT US PRODUCTS SALES AND SUPPORT SERVICES NEWS CAREERS CONTACT US CONVENTION SPECIALS Chembio Expands Exclusive Distribution Agreements with Isla Lab to Include Puerto Rico and U.S. Virgin Islands September 30, 2016 NEWS RECENT POSTS Compliance Officers Chembio Expands Exclusive Distribution Agreements with Isla Lab to Include Puerto Rico and U.S. Virgin Islands Apply for future positions CATEGORIES Careers News When you need to be exact, We have exactly what you need. 2021 © Isla Lab Products Developed by: DDA Group, Inc.

HOME ABOUT US PRODUCTS SALES AND SUPPORT SERVICES NEWS CAREERS CONTACT US CONVENTION SPECIALS Technical Support and Quality Assurance Field Service Representatives Our Field Service Representatives (FSR’s) are trained and certified by the manufacturing companies. We provide: Onsite service from 8:00am to 5:00pm, Monday thru Friday. 24 hour, 7 days a week technical service contracts. We offer service contracts for all our systems (parts, labor, travel and preventive maintenance). Personalized service contracts adapted to the necessities of your business. Fixed service rates based on customer location. When you need to be exact, We have exactly what you need. 2021 © Isla Lab Products Developed by: DDA Group, Inc.

HOME ABOUT US PRODUCTS SALES AND SUPPORT SERVICES NEWS CAREERS CONTACT US CONVENTION SPECIALS Customer Service and Orders Our customer service representatives are trained in providing unparalleled customer support, answering inquiries, and placing orders. Our call center agents are simply the best and they are eagerly waiting for your business. Phone:(787) 792-2222 or 1 (800)981-7874 ext. 2315-2317 (local calls) (787) 792-2222 ext.2300 (Caribbean customers) Fax:(787) 781-4462 (Customer Service), (787) 793-4943 (Sales & Purchasing) (787) 625-2222 (Administration) and (787) 272-2232 (Technical Services) Emails: ordenes@islalab.com (for Puerto Rico, Vieques and Culebra.) caribbeanorders@islalab.com (Caribbean Islands) internationalorders@islalab.com (International) When you need to be exact, We have exactly what you need. 2021 © Isla Lab Products Developed by: DDA Group, Inc.