Men Women Equipment Travel Info Warranty All our products have a 5-year warranty on production and material defects, so you can rest assured that you’ve got products for years to come. The warranty is extended to 7 years for Loyalty members. We manufacture all of our products to meet our superior standards. However, regardless of how carefully you use or how well you care for your Norrøna product, it will eventually begin to show age and wear. What’s covered by warranty Our warranty covers product and material defects, no matter if the product is unused or used. This means that if the product does not deliver the promised quality, you can send it in for repair. Once you send it in we will determine if the product is repairable and if not offer you a voucher for the full amount of the original price. Register claim What’s not covered by warranty The warranty does not cover normal wear and tear. This means that you will not be covered by damage caused by accidents, improper care, negligence, or the natural breakdown of colors and materials over extended time and use. We still offer to repair damages by normal wear and tear for a reasonable rate. A fee will be charged for the return shipping of a repaired product. Please check out our repair price list. Not a Loyalty member? Register here to extend your warranty to 7 years: Norrøna Loyalty More questions? Please feel free to reach out to us through our chat, or see our FAQ page. Home Warranty and repair Warranty English Norsk Svenska Français Deutsch Choose shipping country Afghanistan (EUR) Andorra (EUR) Argentina (EUR) Armeniano (EUR) Australia (EUR) Austria (EUR) Belarus (EUR) Belgium (EUR) Brazil (EUR) Bulgaria (EUR) Canada (CAD) Chile (EUR) China (EUR) Colombia (EUR) Croatia (EUR) Cyprus (EUR) Czech republic (EUR) Denmark (DKK) Estonia (EUR) Falkland Islands (EUR) Faroe Islands (EUR) Finland (EUR) France (EUR) Georgia (EUR) Germany (EUR) Greece (EUR) Greenland (EUR) Guernsey (EUR) Hong Kong (EUR) Hungary (EUR) Iceland (EUR) India (EUR) Ireland (EUR) Israel (EUR) Italy (EUR) Japan (JPY) Jersey (EUR) Kuwait (EUR) Latvia (EUR) Liechtenstein (EUR) Lithuania (EUR) Luxembourg (EUR) Malta (EUR) Monaco (EUR) Mongolia (EUR) Netherlands (EUR) New Zealand (EUR) Norway (NOK) Norway - Svalbard (NOK) Oman (EUR) Peru (EUR) Philippines (EUR) Poland (EUR) Portugal (EUR) Qatar (EUR) Reunion (EUR) Rumania (EUR) Saudi Arabia (EUR) Serbia (EUR) Singapore (EUR) Slovakia (EUR) Slovenia (EUR) South Africa (EUR) South Korea (EUR) Spain (EUR) Sweden (SEK) Switzerland (CHF) Taiwan (EUR) Thailand (EUR) Turkey (EUR) Ukraine (EUR) United Arab Emirates (EUR) United Kingdom (GBP) United States of America (USD) Vietnam (EUR) Zimbabwe (EUR) Get 7 years warranty, earn cash points on all full-price purchases, sign up for product testing and join in on exclusive adventures and events. subscribe to our newsletter shopping help Shipping Return Size guide page Technology and materials Terms and conditions Customer service about norrøna Our history Our responsibility Loyalty Program Career opportunities 1% For Nature Our ambassadors Pro User Norrøna blog repair and care Repair Service order registration Warranty Product Care where to buy Find store All Norrøna Stores Outlet B2B follow norrøna Facebook Twitter LinkedIn Youtube Instagram Vimeo info Terms and conditions Cookies and privacy © 2021 Norrøna , NO 960 622 944 MVA