Products, Solutions & Roles Resources Company Contact Us Try Free INDUSTRY SOLUTIONS TELECOMMUNICATIONS About Benefits Case Studies Deliver on the Promise of a Perfect Customer Experience, IoT and more in the Age of Digital Transformation In today’s hyper-competitive digital world, competitive differentiation and staying ahead of customer expectations presents great challenges. Achieving strategic goals requires aggregating every piece of data to proactively predict and manage network anomalies, understand customer trends, ensure customer-centricity and gaining new revenue streams from 5G. InsightEdge powers real-time AI and machine learning on streaming data enriched with historical data for insight-driven initiatives. With this capability service providers can create the perfect customer experience while simplifying the big data and analytics infrastructure. By leveraging advanced real-time analytics, customers re routed automatically to the correct agent, improving the customer experience and streamlining the cost to serve. Moreover, customer engagements are optimized based on transactions, as well as online and in-store activities, and data input from the desired sources to prevent churn and create sales opportunities. For IoT solutions, InsightEdge, a distributed in-memory real-time analytics platform, allows you to take full advantage of the huge amounts of streaming data, unifying fast-data analytics, artificial intelligence, and real-time applications at the edge cloud. Data is efficiently ingested and analyzed at the edge, reducing complexity and scaling to the real-time needs of the business. INTELLIGENT MILLISECOND CALL-SESSION ROUTING FRAUD AND RATING SCALE-UP LEVERAGE IoT DATA AT THE EDGE CLOUD GAIN AN ACCURATE 360-DEGREE VIEW OF THE CUSTOMER Anomaly Detection Automatic Call Routing Leveraging Deep Learning Helping You Succeed Contact Us Addressing Your Needs Book a Demo PRODUCTS, SOLUTIONS & ROLES PRODUCTS InsightEdge Portfolio Smart Cache Smart DIH ROLES Architects CXOs Product Teams SOLUTIONS Industry Financial Services Digital Banks Insurance Retail and eCommerce Telecommunications Transportation Technical Operational BI Mainframe & AS/400 Modernization In Memory Data Grid HTAP Hybrid Cloud Data Fabric Multi-Tiered Storage Kubernetes Deployment Streaming Analytics for Stateful Apps RESOURCES RESOURCE HUB Webinars Blogs Demos Solution Briefs & Whitepapers Case Studies Benchmarks Cost Reduction Calculators Analyst Reports Technical Documentation FEATURED CASE STUDIES Worldwide Real-Time Data Replication for Trading Investment with Société Générale Digital Transformation with Avanza Bank High Peak Handling with PriceRunner Mainframe Offload with Groupe PSA Optimizing Business Communications with Avaya COMPANY About Customers Management Board Members Investors News Events Careers Contact Us Book A Demo Try GigaSpaces For Free PARTNERS OEM Partners System Integrators Value Added Resellers Technology Partners SUPPORT & SERVICES University Services Support Copyright © GigaSpaces 2021 All rights reserved | Privacy Policy