since 1963 at your service General conditions of Sale General conditions of sale for online purchases on the Raggi Garden Shop website GENERAL INFORMATION Company data and mailing address: RAGG SRL Via Torricella, 335 47863 Rimini (RN) Italy VAT number 01433850417 REA number: PS-141603 TERMS OF SALE PAYMENTS Can be made in advance or cash on delivery via: Wire transfer. Cash on delivery (to be requested when ordering with an additional cost) By credit card via Paypal (to be requested at the time of the order after recounting the expenses) In the mail through postepay recharge COMPLAINTS AND COMMON SENSE We want to maintain good long-standing relationships with all our customers, for this reason if something does not satisfy you please contact us, we will do our best to solve the problem. The most frequent problems concern shipments, for this reason please check the goods upon receipt, report any transport damage on the appropriate courier form and then also notify us of the damage within and no later than 2 working days, in otherwise you will not be able to be refunded. INDIVIDUAL OFFERS AND DISCOUNTS For individual offers it is sufficient to write an e-mail message directly by e-mail, we will contact you within 24/48 hours. SHIPPING RISKS We are not responsible for mistakes caused by insufficient / incorrect address provided by the Customer. In case of loss and damage resulting from shipment, if possible we will replace the goods or refund within 7 working days from the compensation received by the courier with an amount equal to the reimbursement received by the courier. We are not responsible for delays, damages and losses deriving from transport. These complaints must be made to the courier before picking up the goods, reporting the appropriate wording of acceptance with reserve and then also notify us of the damage no later than 2 working days, otherwise you will not be refunded. TRANSPORT Shipping costs are charged to the customer. We have an agreement with the GLS EXECUTIVE courier. The shipping price will be agreed on the basis of the product shipped. RIGHT OF WITHDRAWAL RAGGI di RAGGI Romeo & c snc recognizes the consumer the right of withdrawal - in accordance with the laws in force - as long as the products are intact. The buyer can make use of this right and return the goods properly packaged within ten days from the moment of receipt of the goods by sending a notice within this period (the postmark is valid), by registered letter with acknowledgment of receipt to be sent to the owner: RAGGI di RAGGI R. & c snc via Torricella, n.335, 47863 Novafeltria (RN) Italy The refund will be made within 7 working days from the return of the products to the company. Please note that only the amount corresponding to the purchase value of the goods in question will be returned, with the exception of shipping costs (including insurance and packaging), which remain the responsibility of the customer. The goods travel at the sender's risk, so we recommend that you insure them. REFUNDS If you are entitled to a refund, it will be done exclusively by bank transfer. PRIVACY In compliance with the provisions of the current privacy legislation: legislative decree 196 of 30.6.2003, we inform you that: The data in our possession are used exclusively for the supply of the products we offer and are kept only for tax reasons. Personal data provided by users will not be disclosed to third parties. JUDICIAL COMPETENCE For any dispute, the competence of the Judicial District of Rimini remains conventionally recognized. OUR PRODUCTS CONDITION CATEGORY BRAND NAME © 2014 Raggi srl P.I .: 01433850417 Emilia Romagna - ITALY Website creation - ID-lab communication studio RAGGI SRL E-mail: direzione@raggimacchineagricole.it NOVAFELTRIA OFFICE: via Torricella, 335 - loc. Ca 'del Vento - 47863 Novafeltria (Rimini) Tel. 0541 921730 - Fax: 0541 846133 CESENA OFFICE: via Fossalta, 2860 / A - locality Pievestina (Forlì Cesena) Tel. 0547 317930 - Fax: 0547 417894 RAGGI Srl is Official Partner AgriAffaires.it Go to Agriaffaires the leader of agricultural machinery ads on the internet HOME COMPANY PRODUCTS USED OFFERS NEWS ASSISTANCE SPARE PARTS CONDITIONS CONTACTS Novafeltria: 0541 921730 Cesena: 0547 317930