SOFTWARE DASSAULT SYSTÈMES THE INDUSTRIES CONSULTING & EXPERTISES OUR EVENTS OUR TRAINING TESTIMONIALS CONTACT CONTACT US KEONYS > SUPPORT SUPPORT REMOTE LICENSE YOUR SUPPORT OFFERS & OPTIONS CONTACT SUPPORT Use your Dassault Systèmes license remotely Discover the user guide You are working from home and want to use your license remotely? KEONYS support is at your disposal to provide you with access. Follow the step-by-step user guide. Working remotely with the CENITFlex+ Application Starter. With today’s business environment it is often difficult to work remotely with your own licenses. This is why KEONYS would like to assist you in this process. To learn how to use our solution, watch the replay of our webinar: Work remotely and easily with the CENITFlex+ Application Starter. Exploiting the full potential of your PLM tools & the 3DEXPERIENCE® platform, including the CATIA, DELMIA, SIMULIA, ENOVIA software range, is part of our daily mission. We how complex can be your problems. This is why KEONYS offers you a complete, flexible support offer that meet your needs and guarantees you a fast and efficient solution to your problems. From a standard and non-binding service to a personalized service, KEONYS offers you various support services, including hotline services, as well as technical assistance, on site or on remote, to help you solve all your software installation, administration or use difficulties. From a standard and non-binding service to a personalized service, KEONYS offers you various support packages, including hotline services, as well as technical assistance, on site or remotely, to help you solve any difficulty in installing, administering or using your software. Discover all KEONYS support offers: SINGLE CONTRACT, GENERAL AGREEMENT, SERVICE CONTRACT and APPLICATION MANAGEMENT SERVICE. KEONYS also offers the additional 360° ANALYSIS option and the cenitFLEX+ offer. KEONYS also has a new ticketing tool, which allows to open tickets directly online, to follow their evolution in real time and to obtain a view on all tickets already passed. This new tool is accessible here. Offers & options 360° Analysis option cenitFLEX+ offer Application Management Service 360° Analysis option For all KEONYS support contract’s customers, we offer you the possibility of being assisted by a “technical referent”, who will be your privileged contact throughout the duration of your contract. Your referent will begin his support with an audit phase of one day in your premises, with the aim of: Understanding your use of Dassault Systèmes products Identify any needs expressed by your employees At the end of this audit, your referent will deliver you: A summary of your current working methods Improvement proposals (training, coaching, version updates, new methodologies, etc.) Suggested deployment plan A quarterly review can also be set up to monitor your actions The benefits of such support are numerous: Improvement levers for your productivity, quality and design cycle Recommendation of a solution adapted to your needs Optimization of existing methodologies Suggestion of new working methods A privileged relationship between you, KEONYS and your technical referent, but also with the editor Dassault Systèmes. A personalized technical follow-up of your site Contact support Through phone (free call) : FR – 0805 85 86 87 BNL – +32 781 600 17 Through email : callcenter@keonys.com Through Footprints, by clicking here. KEONYS SUPPORT : Information request Name* First Name Last Name Email* Phone* Position* 0 of 50 max characters Company* 0 of 50 max characters Your activity domain* Heavy industry High Tech Ship building Research & Education Aerospace & Defense Automotive Life Science Consumer goods Energy Finance & Administration Industrial Equipment IT, telecommunication & media Mechanical Engineering Utilities Distribution Tourism, Transportation & Logistic Other I am interested by the offer:* SINGLE CONTRACT (one-off service, without contract) GENERAL AGREEMENT (contract, invoicing at each consumption) CONTRACT SERVICE (contract commitment, invoicing by service) APPLICATION MANAGEMENT SERVICE Other Please call me back:* Monday Tuesday Wednesday Thursday Friday Please use this time slot to contact me:* 9h00 - 12h00 12h00 - 14h00 14h00 - 16h00 16h00 - 18h00 Communication with KEONYS I subscribe to the KEONYS newsletter Privacy Policy* I have read and accepted the privacy policy. To know more : https://www.keonys.com/en/privacy-policy/ CAPTCHA For more information CONTACT US Sitemap KEONYS – Data Privacy Legal Notices CONTACT US If you continue to browse this website, you are allowing all third-party services OK, accept all Deny all cookies Personalize