Skip to Main Menu NCO Europe Menu HomeModern Slavery Act Modern Slavery Act NCO Europe Limited statement on the Modern Slavery Act 2015 OUR COMPANY NCO Europe Ltd (NCO) is a limited company registered in England & Wales (03122581), providing customer contact and outsourcing solutions. Our supply chains We are engaged in the provision of outsourced third and first party services. Our supply chain is relatively straight forward with the vast majority of services being provided from within the UK. Our Software supplier is based in Australia. Our policies on slavery and human trafficking NCO is committed to ensuring that there is no modern slavery or human trafficking in our supply chain or in any part of our business. Our Slavery and Human Trafficking Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains. Due diligence for slavery and human trafficking As part of our initiative to identify and mitigate risk we perform due diligence on all new suppliers aimed at assessing their business across a number of areas including information security and employment screening and procedures. This due diligence exercise includes specific questioning on modern slavery and human trafficking. Supplier values We have zero tolerance to slavery and human trafficking. To ensure all those in our supply chain and contractors continue to comply with our values we perform regular oversight of all suppliers; we audit and manage these relationships closely. NCO will not trade with suppliers who do not adhere to the Modern Slavery Act 2015. Further Steps We are currently reviewing our entire supplier process and will be introducing specific measures to ensure that our obligations under the Act are passed through the supply chain; to include warranties that no slavery is used anywhere in the supplier’s business or by any of the supplier’s in its supply chain. Training The Act is included in our Annual Compliance Training and in our induction training, our policy is available to all staff so that they are able to identify risk factors, understand the implication and assist us with implementing the Anti-slavery policy effectively. This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement for the financial year ending 31 December 2020. This statement has been approved by the NCO Europe Ltd board and will be reviewed and updated annually. Our site uses cookies to improve your experience. Learn more Use of this site means you have accepted the cookie policy. × ) Need to speak to a member of our team? Please call us on 0330 060 1500 NCO Europe A member of Credit Services Association Access your Account Manage my Account Make a Payment Get in touch 0330 060 1500 UK Local Rate Charge. Free on most mobile networks enquiries@ncoeurope.com Navigate Home Complaints Online Services About Us FAQs DMC Portal Dashboard © 2021 Registered in England and Wales, Company Number 03122581. Registered Office address: New City House, 57-63 Ringway, Preston PR1 1AF. NCO Europe Ltd is Authorised and Regulated by the Financial Conduct Authority, FCA Number 662151. Privacy Policy Terms & Conditions Modern Slavery Act 2015 Gender Pay Gap Reporting COVID-19 Information Close