Redpoint Global One Platform Solutions Knowledge Company Request a Demo Telecommunications Optimize customer engagement across every touchpoint. Request a Demo Key Benefits Transform your customer’s digital experience by integrating disparate data into a one, comprehensive, single customer view. And use that full picture to improve loyalty and increase share of wallet. 1 Optimized Customer Value. Deliver contextually relevant actions across all touchpoints and journey stages. For material gains in loyalty and customer LTV. 2 Real-Time Offers. Target prospects with granular precision, using offers and messages that you've dynamically personalized in real time. 3 Lower Churn. Use machine learning to monitor customer behavior and likely defection. And stay one step ahead with proactive engagement via their preferred channels. “Redpoint enables us to create complex communications through different channels, times and triggers to enhance each other.” Mike Taschuk Director, Marketing Client Operations at GuideWell Connect Your Customers. Your Data. Your Advantage. Today’s always-on, always-accessible consumer makes it difficult to optimize every interaction against your goals for acquisition, retention and wallet share. Responding to consumers’ specific needs, in their cadence and context, requires real-time data, analytics and orchestration. All aligned & adaptable to shifting market dynamics. That’s where rgOne™ comes in. Know better, do better. Combine data sources and resolve identities in real-time, yielding a single customer view that's as easily accessible as it is detailed. To put yourself in perfect position to create highly differentiated experiences. Precise predictions, perfect actions. With rgOne’s sophisticated machine learning, you can accurately predict which customers will likely respond to specific offers, and pair each customer with the most relevant message, channel and timing. To deliver the most impressive results. Dynamic, differentiated journeys. Easily create and deploy customer-driven journeys - across every inbound and outbound channel - to engage with customers wherever, however and whenever they want. ON-DEMAND WEBINAR The Data & Analytics Behind a Personalized CX Engaging consumers with the appropriate message at the precise moment of interaction is complicated, especially when customer data is dispersed across different systems and touchpoints. rgOne in action. With rgOne, healthcare orgs can overcome siloed data and achieve a single point of control for customer data, decisions and interactions. Which allows healthcare marketers to execute hyper-personalized, omni-channel interactions that increase revenue and lower costs. Segmentation and Predictive Models Offers and Next Best Action Digital Advertising Website Targeting Timely & Relevant Email Communications Deploy A/B/n Tests to Optimize Experiences Call Center Individual & Householding Views New Channels and IoT Devices Segmentation and Predictive Models Use machine learning to determine customer audiences based on the likelihood that specific consumers will or won’t respond to specific events or conditions. Likelihood to churn Likelihood to upgrade Best message content Best message channel Related Solutions Data Quality & Integration With so many available channels that your customers can interact with you through, ensuring your customer data quality remains high is paramount. See how rgOne can help you. Omnichannel Personalization Speak your customers' and prospects' language with relevant offers that reflect their personal interests. Related Resources EBOOK/ WHITE PAPER A Guide to Selecting the Right Customer Data Platform (CDP) This Customer Data Platform (CDP) guide features: The definition of a CDP Provides criteria to help you understand... ANALYST REPORT CDP Institute Report: CDP Vendor Comparison The CDP Vendor Comparison Report presents a side-by-side comparison of key features that differentiate CDP vendors. SOLUTION BRIEF Digital Transformation Be present with the right messages and offers, at the right cadence, at the right time delivered wherever the consumer mig... Read the Brief CASE STUDY Redpoint Helps a Leading Wireless Service Provider Within six weeks, there was a common and consistent approach to data management. 2 Pages View More Resources Get Started on Getting Ahead Schedule a conversation and learn how Redpoint can put your goals within reach. 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