Main navigation Accessibility Important notice Please be aware that we are currently experiencing some technical issues with our phone lines. That means you might not be able to us contact over the phone or email. But you can still log onto the customer portal to do things like: Raise a repair Make payments Send us a message Log in below to raise a repair, make payments and much more. Email address Password Remember me Sign in Forgotten your password? Something wrong? Let us know Contact us Tell us what you think Thank you for using our customer portal today. If you have feedback, we'd love to hear it. Please press the button below to complete a short survey. If you have a general enquiry or complaint, please contact us using the Inbox (you will need to be signed in to do this) or on 0300 123 1567. Open portal survey Don't have an account? With an account you can: Report repairs Make payments Check your balance and account statements Add and update your tenancy information Manage your settings Create an account Need to make a payment? If you don’t have an account but would like to make a payment, use the link provided below. Make a payment