English (US) English (GB) English (ANZ) Español (ES) Deutsch Français Italiano Nederlands Welcome to Ring Support How can we help? Group 61 Get More Support Click here to find out more Icon/System/Nav-Chevron-bluebig Holiday 2021 Worried about delivery dates, gift giving, or any other Holiday issue? Click here for all your Holiday answers. Read More Products & Services Ring has what you need to make your world more secure. Click for help with any of our Ring products or services. Read More Protect Plan Support Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect. Read More Ring Alarm Get help with your Ring Alarm kit and accessories. You’ll also find information on monitoring, permits, customizable settings, arming with Alexa and more. Read More Ring Alarm Pro Learn about Ring Alarm Pro, Power Packs, and the Jobsite Security Case. Plus, find support for Ring Edge local video storage, 24/7 Backup Internet, and other features. Read More App Support With the Ring App on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need. Read More Lennar Communities Connected by Ring Are you a Lennar Installer or Homeowner? Start Here Special Services Whether it's your business, the neighborhood around your home, or your data security on the Ring.com store, Ring's got you covered. Click here for help with our special services. Ring for Business Learn how to get the most out of Ring products and services for your business. Read More Neighbors App Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. Read More Shop Support If you have questions about Ring.com store purchase policies, returns, and more, click here. Read More Get More Support Whether it's speaking to our agents, our community of Neighbors, or watching video tutorials, we've got you covered. Ring Community Have questions or a feature request? Visit Ring's first neighbor-to-neighbor community forum. Visit Us Video Tutorials From installation to tips and tricks on how to protect every corner of your home. Watch Now Get in Touch Chat or call. Our CS Agents are working around the clock to answer all your questions. Talk to Us Promoted articles Amazon Sidewalk Information How to opt in or out of Amazon Sidewalk Sidewalk compatible Ring and Amazon devices What is Amazon Sidewalk?Amazon Sidewalk is a shared network (US only), that helps wifi devices work better. Operated by Amazon at no charge to customers, Sidewalk can help simplify new device setup, extend the l... Ring Help Center Holiday Guide 2021 Welcome to the Ring Help Center Holiday Guide. From order information and tracking details, to setup guides and commonly asked questions, our holiday guide has you covered. Find everything you need to get started below.Wishing all our Neighbors a safe and happy holiday season! Gift Givi... Keeping Your Ring Account Secure Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure: Enable Two-Step Verification When you turn on this enhanced security fea... Canceling, Returns, Missing Items, Delivered not Received, and Ring Shipping Policies Can I cancel my order? Yes, you can follow the process outlined below to cancel an order on your own within 45 minutes of placing the order. After 45 minutes, cancelations are no longer possible as your order will already have been sent to our fulfillment center. You will have to wait until the ... What to do After the Theft of Your Ring Device Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do anyth... Get the App Company Support Contact Us You Tube Twitter FaceBook instagram This site uses cookies for marketing and analytics pursuant to our Privacy Notice. By continuing to browse this site, you agree to the placement of such cookies. Manage Settings Got it