WHAT WE DO TEAM INVESTMENTS NEWS AND INSIGHTS PURPOSE CONTACT Back to Investments ASK4 ASK4 is an award-winning provider of high-speed internet solutions and managed data services for multi-tenant accommodation. Serving users that depend on the highest quality digital services, ASK4 partners with universities, providers of student accommodation and residential developers. The company has over 200,000 customers across more than 600 sites in the UK and Europe. Visit website INVESTMENT February 2018 SECTOR Technology BUSINESS Managed Internet Services GROWTH STRATEGY Product and Service Development International Expansion Why we invested In 2018, ASK4 was looking for a new investor to support its expansion, particularly in European markets. “Our growth has been built on exceptional customer service and strong long-term partnerships. We wanted to work with an investor that supported our vision of delivering fantastic service as we expanded the business in the UK and internationally”, said founder and CEO Jonathan Burrows. Accelerating in Europe requires a structured approach to address the different needs of each regional market. Bowmark was able to draw on its cross-border experience with companies such as automotive data provider Autodata, communications service provider CSL, and legal publishing company Law Business Research to help ASK4 develop and execute its expansion plans. NUMBER OF CUSTOMERS >200,000 The story so far Working closely with management, Bowmark has supported ASK4 in establishing operations in Ireland, Spain and Germany, hiring key employees in each territory. These operations also act as a springboard for opportunities in other European markets including Poland, Portugal, Austria and The Netherlands. The number of customers served by ASK4 in continental Europe has increased ten-fold since Bowmark’s investment. We also supported ASK4 in appointing a new Chair, CFO and Group Sales Director – all of whom have great experience in successful tech companies. In addition, ASK4 has invested in recruiting and training new staff to underpin its first-class customer experience across its WiFi, broadband and internet services. The business has moved into new verticals, focusing on the “build to rent” market serving young professionals, a rapidly expanding sector. It has undertaken carefully selected M&A, including acquiring BirchenallHowden, which adds a fully integrated end-to-end IT services offering for both new and existing customers. With the COVID-19 pandemic, ASK4’s services have become even more essential, as accommodation operators and end-users such as students and homeworkers increasingly rely on online services. Bowmark Capital LLP One Eagle Place London SW1Y 6AF Get directions +44 (0)20 7189 9000 info@bowmark.com Cookie Policy Privacy Policy Terms of Use Cookie Preferences Login Bowmark Capital LLP © 2021 Bowmark Capital LLP is authorised and regulated by the Financial Conduct Authority