Menu My Co-op Open submenu My Account Open submenu My Home Open submenu My Community Open submenu My Resources Open submenu My Storm Center Electric Vehicles Can't find what you are looking for? Use our instant search to find relevant pages. Touchstone Energy® Cooperatives Operation Round Up 24-HOUR OUTAGE LINE: (800) 533-0323 Download the Smarthub App! Pay My Bill Loading NISC SmartHub log in. Please wait... MENU Find out how our all new Smart-Pay program can help you budget your electricity costs! Click here to learn more!  My Home My Community My Resources My Storm Center Electric Vehicles WELCOME TO PIONEER ELECTRIC COOPERATIVE Live Update of COVID-19 Here at Pioneer Electric Cooperative, Inc., we’ve been closely monitoring the Covid-19 pandemic and all the ways it affects our members and our ability to continue to safely provide you with reliable and affordable power. In an effort to better protect both our members and employees, we’ve taken the precaution of closing the lobby at both offices. At this time, we ask that you use the drive through, log onto online services, use our mobileapp (SmartHub) or call us at 800-239-3092 so that we can serve you and make sure that all of your questions are answered. We also realize that some of our members may have been temporarily laid off from their jobs, therefore creating hardships in paying their monthly power bill. We want to work with you to help give you time to get benefits, or get back to work and be able to meet all your obligations. Call us. We can’t help you if we don’t know that you need help! We can’t forgive your bill, but we can work with you to get it paid over time. Remember, Pioneer is not interested in disconnecting anyone’s service. It is our goal to keep everyone's power flowing during this crisis; so give us an opportunity to help you.