Products Commercial Why Symmons Support Company Information Symmons Blog Search Support Skip to: FAQS CONTACT SUPPORT HELP LINE Call 1 (800) SYMMONS Customer Service Help is available Monday - Friday 7:30AM to 6:00PM EST GET IN TOUCH 31 Brooks Drive Braintree, MA 02184-3804 GET IN TOUCH FAQs MAINTENANCE CARE AND CLEANING REPLACEMENT PARTS WARRANTY PRODUCT REGISTRATION My Temptrol® shower valve started dripping, can it be repaired? Why isn't my shower or tub water hot enough when the faucet in the same bathroom provides plenty of hot water? Why can I get only all hot or all cold water out of the Temptrol® shower valve? Why can't I get any hot water out of my valve, only lukewarm? Water is leaking out from around the diverter/volume handle. How do I repair it? How do I take my Temptrol® valve apart to repair it? I can't seem to get the Temptrol® valve apart to repair it, the cap won't come off. How do I replace a Temptrol® spindle, washers, and/or seats? *Turn off the water to the valve before proceeding! What is a handle limit stop and how do I set or adjust it? How do I replace the diverter/volume spindle? Heard About Symmons University? Symmons University offers in-depth, hands-on Symmons product training to plumbing professionals, engineers, designers, distribution partners, and customers. With brief, detailed videos presented in easy-to-understand language, Symmons University is a great tool to access at any time from anywhere. It includes topics like installation, maintenance, servicing, and more. LEARN MORE Need Support? At Symmons, we’re real people behind our name, located right here in North America, and we’re here for you. Have questions or comments about one of our products? Or maybe you’d like info on where to buy Symmons products near you. Just drop us an email and we’ll get back to you right away. Contact Symmons What's your role? Architect Designer Developer Engineer Estimator Facilities Freight Services General Contractor General Manager (Property) Homeowner Inside Sales Outside Sales Owner (Commercial Property) Owner’s Representative Plumbing Contractor Project Manager Purchasing Agent Showroom Consultant Wholesaler Other To Best Serve You, Please Select the Role That Best Describes You. What can we help you with today? General Info Human Resources Purchase Order Inquiries Sales Troubleshooting Other Attach a Photo or File If you are contacting Symmons about a product related issue, please include a photo of the product if possible. CAPTCHA Subscribe to Symmons News Get industry-insider product info, videos, and more! GET SYMMONS NEWS! CUSTOMER SERVICE Call 1 (800) SYMMONS or email us ©2021 Symmons Inc. All Rights Reserved. My Account Privacy Policy Terms & Conditions