Go to Storypark Advice and answers from the Storypark Team Frequently asked questions General answers to commonly-asked questions by educators and families 19 articles in this collection Written by Support General Stories, conversations, images and videos, comments, learning tags and sets, community posts, child notes, rooms, privacy and security, account, profile and settings, pricing and payments. 91 articles in this collection Written by Support For Educators Specific info for early childhood educators. See the General section for everything else. 87 articles in this collection Written by Support For Families Specific info for parents and family members. See the General section for everything else. 27 articles in this collection Written by Support Storypark for Families mobile app Specific info for parents and family members about using the Storypark for Families iOS and Android mobile apps 25 articles in this collection Written by Support For Network administrators For administrators of large groups of services – how to use your head office account and network dashboard 22 articles in this collection Written by Support Educator Portfolios For organisations who are trialling or have subscribed to Storypark's new Educator Portfolio platform 23 articles in this collection Written by Support Using Storypark with CCMS platforms 4 articles in this collection Written by Support Integrations How to connect Storypark to other applications 3 articles in this collection Written by Support COVID-19 Support Resources Resources to help families and teachers who are experiencing disruption due to COVID-19 1 article in this collection Written by Support Contact us Email hello@storypark.com or call Australia 1800 225 147, New Zealand 0800 003 233 or US/Canada 1 888 330 9658 1 article in this collection Written by Support Facebook user group Contact us Workshops We run on Intercom