For Shoppers For Business Customer Login Retailer Login How can we help you? My Account Log in to view your order details, view your instalment plan or Update card details If you need to change the card details you use to make payments Make a payment Pay an instalment, make an instant payment or Change my address If you have recently moved, read our guidance on how to update your details Managing your account The easy way to stay on top of all your DivideBuy orders Log In Help by topic My Application My Orders My account Making payments Refunds Step by Step Guides The quickest way to fix the most common issues Forgotten Password Click to accept marketing cookies and enable this content Update card details Click to accept marketing cookies and enable this content How to make a payment Click to accept marketing cookies and enable this content Chat Online Our UK based customer service team are available 7 days a week. We are available to chat online during the following hours : Monday to Friday 08:00am to 8pm Saturday 08:00am to 4:30pm Sunday 09:00am to 4:30pm Our chat based team is available to support customers with their queries at the following times during Black Friday weekend: Black Friday 26th November - 6:00am - Midnight Saturday 27th November - 8:00am – 4:30pm Sunday 28th November - 9:00am – 4:30pm Cyber Monday 29th November - 6:00am – Midnight FAQs Before you contact us here are a few of our most common queries Chat Click to chat Email You can email us at hello@dividebuy.co.uk We aim to respond within 48 hours. Contact Us Fill out the form below and we’ll get back to you. Submit For Shoppers Go Shopping How it Works Blog FAQs Help Complaints For Businesses Demostore Get in Touch Retailer Resources Retailer FAQs Retailer Articles Success Stories DivideBuy About Us Careers News Site Map Log In Shoppers Retailers Follow Us LinkedIn Facebook Instagram YouTube Twitter Privacy Policy Cookies Security Terms and Conditions Modern Slavery Act Statement DivideBuy is the trading name of Rematch Credit Limited. Rematch Credit Limited registered and trading at First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. Company number 08097204. Rematch Credit Limited is authorised by the Financial Conduct Authority, (the FCA). However, credit agreements that are interest free and less than twelve months term are unregulated. Registered number is 626266. VAT Number 164 4736 93. *Credit subject to status and age, you may be asked to pay an upfront payment or assign a guarantor if you have a poor credit history. Copyright © 2021 Rematch Credit Ltd. All Rights Reserved. We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this site will set a cookie on your device to remember your preferences. For more detailed information about the cookies we use, see our Cookie Policy Accept all Dismiss Preferences Live Chat