COMPANY PROFILE SOLUTION EXPERTISE IN THE THERAPEUTIC AREA MID-CAREER RECRUITMENT HIRING NEW GRADUATES (JAPAN) TO INVESTORS TO ALL INVESTIGATORS TRANSPARENCY TO OUR SUPPLIERS INQUIRIES English Notice of ISO9001 acquisition Syneos Health Quality Policy Demonstrate the company's cultural characteristics of trust, collaboration and responsibility by providing services that consistently meet customer and regulatory requirements in a proactive and transparent manner. Providing well-qualified, well-trained personnel and performing effective control and management monitoring under robust processes and systems Deeply understand the evolving global health situation and the regulatory environment associated with it, and respond appropriately to change Make necessary inspections and investigations available at all times Continuously improve Message Over the last few years, we have been working to improve the quality of each CSO project. From the results of the CS survey conducted every year for clients who have contracts, how to meet the needs of clients at the time of contract, how to improve satisfaction is always this. We have aimed to improve management quality from this perspective. We have also focused on improving MR performance and activities, project management, project manager activities, preventing MRs from leaving during the contract period, preventing compliance violations, and preventing traffic accident violations. .. While advancing these efforts, I thought it would be meaningful to position ISO9001 (International Organization for Standardization of Quality Management Systems) as a platform that will be the basis for refining the systematic management system and methods of the project. .. At the same time, we aimed to acquire it because we believe that continuing to improve the quality of project management with ISO9001 certification will strengthen the relationship of trust with our clients and improve our brand image. Upon acquisition, we systematized the functions and roles within the organization and prepared business procedure manuals. We also set the quality policy and quality goals of Signeos Health and clarified our strengths and challenges. After that, I created a quality manual, and after undergoing internal audits and management reviews, I was able to obtain it. With the acquisition of ISO9001, there will be a renewal audit once every three years, and it is important to continue the quality improvement cycle. I would like each and every employee involved in project management to carry out management that is more conscious of service quality than ever before, and to recognize both inside and outside the company that the management quality of Signeos Health is high. Vice President & General Manager Xie Huilian Kataoka Are you interested in Signeos Health? inquiry Official SNS Syneos Health Syneos Health® (Nasdaq: SYNH) is the only fully integrated biopharmaceutical solutions organization. Our Company, including a Contract Research Organization (CRO) and Contract Commercial Organization (CCO), is purpose-built to accelerate customer performance to address modern market realities. Created through the merger of two industry leading companies – INC Research and inVentiv Health – we bring together approximately 25,000 clinical and commercial minds with the ability to support customers in more than 110 countries. inquiry main office 1030 Sync Street Morrisville, NC 27560 Inquiries in Japan Clinical Business 03-6700-4700 Commercial Business / Others 03-3516-8601 solution Expertise in the therapeutic area Brand list Employment information Clinical trial participants media Corporate ethics helpline transparency © 2021 Syneos Health. All Rights Reserved. Regarding the use of the website About the handling of personal information Privacy shield Online tracking opt out