COVID-19 RESPONSE We’re Committed to Serving You First National's Emergency Response Team has developed a plan to safely provide access to branches during the COVID-19 pandemic. At this time, our 27 branches throughout the state remain open. We are actively monitoring local and state mandates and guidance from the CDC and may find it appropriate to adjust branch lobby access at some time in the future. We strongly encourage all Alaskans to wear a face covering when visiting a bank facility, whether vaccinated or unvaccinated, to ensure we meet your banking needs in the safest manner. When Visiting Branch Lobbies The safety of our employees and customers is our highest priority. When visiting a branch lobby, here's what you can expect: Employees wearing face coverings Greatly enhanced air filtration for HVAC symptoms Enhanced cleaning procedures Disposable face coverings for your convenience Hand sanitizer stations Plexiglass panels at teller stations and in customer service areas Social distancing signs and markers Customer Assistance and Making Appointments Have questions? Want to schedule an appointment with a local banker? We're here. CALL (907) 777-4362 In Anchorage or Eagle River CALL (800) 856-4362 From All Other Communities ALL BRANCH LOCATIONS Loan Servicing, Escrow and Wealth Management Loan Servicing and Escrow lobbies are temporarily closed. Local experts are available to meet your needs remotely. Our Wealth Management experts are available by appointment. Please contact us by: PHONE Loan Servicing (907) 777-4372 Escrow (907) 777-3430 Wealth Management (907) 777-4560 EMAIL Loanservicing@FNBAlaska.com Escrow@FNBAlaska.com Wealthmgmt@FNBAlaska.com Messages will be returned within 24 hours, or during periods of high volume, within 48 hours. Customer Service 907-777-4362 (Anchorage) 800-856-4362 (Toll Free) 888-817-4342 (TTY) Customer Service Email M-F: 8am-6pm Sa: 9am-4pm Actions You Can Take Sign up for online banking to securely check balances, pay bills, deposit checks, transfer money, send and receive money and more from the convenience of your computer or mobile device. Personal Online Banking Click here or call (907) 777-4362 in Anchorage/Eagle River or (800) 856-4362 in other communities to enroll. Download the free* FNBApp from the App Store or Google Play. Log in with your Online Banking credentials. Update your email address and phone number through Online Banking: Click on “Profile” in the upper right corner of your screen. Click “Edit” to update your information. Business Online Banking Talk to your local banker or Cash Management Specialist at (907) 777-4685 to enroll. Get our free* mobile FNBizApp from the App Store or Google Play. Log in with your Online Banking credentials. Update your email address and phone number through Online Banking: Click on “Administration”. Click on “Profiles and Permissions”. Be Aware of Scams Scammers are taking advantage of fears surrounding COVID-19. Never provide personal information over the phone, via text or email to sources you don’t know. First National will never reach out to our customers via phone, email or text message to ask for personal information. The Federal Trade Commission offers the following tips and more: FTC.GOV/CORONAVIRUS HELPFUL SHORTCUTS Current Rates Property Sales Change of Address Form Download Forms - Business · Personal INVESTOR RELATIONS BroadRidge Transfer Agent OTCQX US Banks Premier Shareholder Support 907-777-5670 Shareholder Support Email 2021 Virtual Shareholder Meeting 2020 Annual Highlights ROUTING NUMBER 125200060 SWIFT CODE FITKUS78 PRIVACY NOTICE Search Text Search CONNECT WITH US Facebook Twitter ABOUT FIRST NATIONAL Our Commitment Our Mission Board of Directors Leadership Team Your Banking Team Alaska's Economy Community Support News Center Financial Reports Report Misconduct MAILING ADDRESS PO Box 100720 Anchorage AK 99510 CUSTOMER SERVICE 907-777-4362 (Anchorage) 800-856-4362 (Toll Free) 888-817-4342 (TTY) Customer Service Email M-F: 8am-6pm Sa: 9am-4pm LOST/STOLEN DEBIT CARD 907-777-4362 (Anchorage) 800-856-4362 (Toll Free) M-F: 8am-6pm 800-472-3272 (Toll Free) After Hours/Weekends/Holidays LOST/STOLEN CREDIT CARD 907-777-4519 (Anchorage) 800-856-4362 (Toll Free) M-F: 8am-6pm 800-556-5678 (Toll Free) After Hours/Weekends/Holidays NEAREST LOCATION & ATM Change Your Location All Locations & ATMs CORPORATE HEADQUARTERS 101 West 36th Avenue Anchorage AK 99503 - Map OPERATIONS CENTER 1751 Gambell Street Anchorage AK 99501 - Map © 2021 First National Bank Alaska. All Rights Reserved. Member FDIC NMLS #640297