Shop Customer zone My Internet service My TV service My Phone service My bill My services Register for My Account Modify my TV services Modify my Internet services Outages and maintenance Support Customer support General support EPICO Internet Standard TV Phone Billing and My Account Self-install Moving soon? Outages and maintenance FAQ Articles My Account Webmail Contact us FR Ontario Residential Business Careers Call now Outages and maintenance Check if there is a scheduled maintenance or a reported outage in your area that might be affecting your Cogeco services. Outages Upcoming maintenance Check for outages Enter your postal code to see if there’s an outage in your area. Check status Quick tip in case of disruptions If you’re experiencing any service disruptions not listed above or indicated as resolved, try resetting your modem or your receiver. Good to know: You can reset your TV equipment directly via My Account. Outages notifications Get an alert by text If your mobile phone number is associated with your account, we notify you by text as soon as an outage is detected. To receive these notifications, contact us to add your mobile phone number to your account. Start a chat Easy troubleshooting The following tips can help you fix issues in just a few simple steps. How do I reset my Cogeco modem? How do I reset my receiver? What can I do to improve my Wi-Fi signal? Visit our FAQs section Are you still experiencing service disruptions after trying to troubleshoot yourself? Please report the issue by chatting with us or by contacting us. Want to shop over the phone, manage your services or find a store? Speak with an agent We’re here 7 days a week to suggest products and services, promotions and answer questions. Call us Find a Cogeco store Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store. Locate your nearest store Go to My Account From paying bills to modifying TV channels, My Account is your go-to destination. Log in now Legal information SHOP HOW TO BUY MY COGECO SUPPORT CORPORATE LEGAL LINKS LinkedIn Facebook Twitter © 2021. Cogeco Connexion | Sitemap

Shop Customer zone Support FR Ontario Residential Business Careers Call now Management team Frédéric Perron Nancy Audette Michel Blais Chris Burke Caroline Dignard Marie-Pascale Gagnon John Hargrave Johanne Hinse Jacques Royer Matt Wickham Want to shop over the phone, manage your services or find a store? Speak with an agent We’re here 7 days a week to suggest products and services, promotions and answer questions. Call us Find a Cogeco store Do you prefer shopping in person? We’re happy to serve you at your local Cogeco store. Locate your nearest store Go to My Account From paying bills to modifying TV channels, My Account is your go-to destination. Log in now Legal information SHOP HOW TO BUY MY COGECO SUPPORT CORPORATE LEGAL LINKS LinkedIn Facebook Twitter © 2021. Cogeco Connexion | Sitemap