574-498-7556 FAQ 24/7 Emergency Service! Schedule Your Service FREQUENTLY ASKED QUESTIONS HVAC Frequent Questions We often get many of the same questions from customers just like you. To learn how we usually respond, select from the list of questions below to see answers to most of these heating and air conditioning questions below. YOU HAVE QUESTIONS, WE HAVE ANSWERS! Tips From Our Expert Team Q:I know the square footage of my home, why can't you give me a price over the phone? Q:What does MERV stand for? Q:How do I know when it is time to replace my unit? Q:What is a BTU? Q:What does a 2-ton air conditioner mean? Q:What does AFUE stand for? Q:What does SEER stand for? Q:What size furnace and A/C do I need and how much will it cost? Q:I have allergies, what is the best filter? Q:How large/small is a micron? Q:What are the different types of heating systems? Q:Is there anything special I need to do to get my heating system ready for winter? Q:Is annual maintenance really necessary? Q:How often should I clean or change my furnace filter? Q:What are the different types of air conditioners? Q:What is the life expectancy of a typical air conditioner? Q:My home has radiators (or baseboards). Can I install central air? Q:I have had several quotes for air conditioning and the contractors are recommending a 2 ton unit for my home. Should I have a 2½ ton unit installed, just to be sure? Q:What is the most important thing to look for when I buy a central air conditioner? Q:What do I do if the refrigerant is leaking out of my air conditioner? Q:I would like to landscape around my central air conditioner, how close can I put shrubs and other plants? Q:Is it necessary to have my air conditioner maintained regularly? Q:We are having trouble getting cool air upstairs in our two story home, what can I do to make the upstairs more comfortable? Q:What sets you apart and why should we choose you over a “comparable” competitor? Q:How much is a new furnace or Air Conditioner? ABOUT US Covid 19 Update History Meet The Team Merger & Growth Opportunities Careers Financing FAQ Blog Virtual Diagnostics Videos Filter Program Community FREE Whole Home Electrical Inspection Cannot be combined with other offers. Valid from Jan 11, 2019 - Dec 31, 2021 Print Want to Try to DIY? Check Out Our Free Troubleshooting Guide. DIY GUIDE WE'RE A PART OF YOUR COMMUNITY Your Causes Are Our Causes How We Help Interested In Joining Our Team? Apply Online Donate To Mari'S Smile Campaign Make A Donation SERVING MICHIANA WITH TRADITIONAL VALUES Honesty & Honor Code Ensures Safe & Worry-Free Environment Free Estimates, Upfront Pricing & Deals 24/7 Emergency Availability for Your Convenience Factory-Trained NATE Certified Techs Family Owned and Locally Operated Since 1957 HAVING TROUBLE? WE CAN HELP! 24/7 EMERGENCY SERVICE First Name Last Name Phone Email Address Text Call Email Other How do you prefer we contact you? Yes, I am a potential new customer No, I'm a current existing customer I'm neither. Are you a new customer? Message Send Information 574-498-7556 Local Office 22189 State Road 23 South Bend, IN 46614 Map & Directions [+] Quick Links Home Services Contact Us Privacy Policy Site Map Follow Us Mechanical Contractor License #3417 Electrical License © 2021 All Rights Reserved.