Search BlueAccess® Login/Pay Bill Let's have a conversation Get to know us. Get answers to your questions. Get the best health care in Kansas. ASK A QUESTION Choose a topic Please note: If you purchased your plan on the Marketplace and need to update your information, please contact HealthCare.gov by calling 1-800-318-2596 or by logging in to your HealthCare.gov account. Customer service Need information about options for paying your bill? Wondering about the status of a claim? Check out what you can do online at your convenience. Still need to chat? Call us: 1-800-432-3990 (toll-free) (785) 291-4180 (in Topeka) 1-800-766-3777 (for hearing impaired customers) Contact our Other Party Liability department about duplicate coverage Hours of operation Customer service representatives are available to receive your call from 7 a.m. to 4:30 p.m., Monday through Friday. Our lobby at 1133 SW Topeka Blvd., Topeka, KS, is open from 8 a.m. to 4:30 p.m. LEARN MORE Sales Are you an individual needing insurance or a group wanting to discuss options for you and your employees? We can help! LEARN MORE Members Already a member with BCBSKS coverage? Discover how you can reach us. LEARN MORE Employers If your business currently has insurance with us, please select the appropriate category to get the email address, phone numbers and mailing addresses for Blue Cross and Blue Shield of Kansas representatives. For enrolled groups with 1 - 9 employees For enrolled groups with 10 or more employees For visiting employer groups Fraud We have a dedicated unit to investigate referrals and tips from people suspecting insurance fraud. If you suspect someone should not be covered under someone else’s health care plan or you have been billed for a service you never received, call us at: 1-800-432-0216 ext. 6400 (toll-free) (785) 291-6400 (in Topeka) LEARN MORE Providers If you're with a hospital, doctor's office or another medical provider, we can put you in touch with the right person. Institutional providers Professional providers Careers Seeking employment with us? Find jobs that are available and how you can apply. LEARN MORE Some more helpful resources I need to pay my bill I need to check a claim/view online EOBs I need to find a doctor or hospital I need to find covered prescription drugs I need to change my address I have a complex medical condition I have a duplication of benefits I have a new employee in my business I have a question about my deductible, coinsurance and/or copayment Careers Work for one of the most trusted companies in Kansas. APPLY NOW Information Contact Us Privacy and Legal Help Careers En Español Non-Discrimination, Translation and Interpretation Services Site Resources Glossary Security Tips Contact Webmaster Blue Cross and Blue Shield of Kansas is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross and Blue Shield of Kansas serves all counties in Kansas except Johnson and Wyandotte. ®Registered Trademarks of the Blue Cross Blue Shield Association. If you have any questions or comments about this site, please notify our webmaster.