| CONTACTSERVICESFORUM HOMECOMPANYSOLUTIONSTECHNOLOGYNEWS Technology Contact Center Connecitvity myMMX apps Download Datasheet Reliable RTT (real-time text) RFC 4103 Technology MMX is the only product of its kind in the world. It is the only contact centre solution that is designed from the bottom up to handle multimedia, voice, video and text simultaneously and in the same system. It is this ability to handle completely different media streams simultaneously, and its seamless ability to combine the various types of media and add advanced telephony and data functionality to all types of media, that makes MMX the most user-friendly service platform available, particularly for the rapidly-growing market for new video and text services. MMX was developed from the beginning by Ericsson AB and companies that now are within the Ericsson group. It was based on requirements from some of Europe's leading operators and service providers. The product has been further developed and introduced on new markets by nWise AB. The Product fulfils all the universal requirements defined for e-inclusion and design-for-all platforms according to the EU's norms and regulation, and the Federal Communication Commission (FCC, in the U.S.A.) and it meets the universal services requirements for Total Conversation as defined by ITU-T (F-700), ETSI TS 126 114 and RFC 3261. MMX is software-based and we have been pioneers in the delivery of systems based on open source applications for national telecom services. It's designed to work with standard hardware from leading providers such as Cisco, Radvision and Dialogic. The system was based on ideas that are now having a real impact on the world of communication. It is fully IP-based, and is developed in order to be able to as far as possible take advantage of the opportunities that stem from broadband networks in combination with modern communication protocols such as SIP (Session Initiated Protocol). MMX includes all the specific codecs and standards necessary for Total conversation such as: • Video - H.263, H.264 • Text - SIP message RFC 3261, RFC 4103, SAFE TEXT according to Nordic open standard. • Text transmission - ITU-T 140 . • Voice - speex 16 Khz, speex 8 Khz, ilbc, g.722.1, g.722, g.711 MMX has been developed to be future-proof and to be able to integrate with and add value to operator´s future IMS networks and other advanced broadband networks for multimedia and video communication. The system architecture was inspired by the framework defined by 3GPP and IP Multimedia Subsystems (IMS), and put together in a structured manner, with an applications layer, a layer for connectivity and control and a layer for access and user equipment. Copyright © nWise AB, All rights reserved.