CONTACTS ONLINE SERVICES WHO WE ARE FAMILY BUSINESS Who we are Regulations Work with us Pressroom LGH Group Providers English version Customer Area CUSTOMER AREA ONLINE SERVICES Bollett @ online Autolettur @ online Sms @ online Online @ payment BILL Terms of payment Gas bill Electricity bill Bills glossary HOW TO ACTIVATE THE SUPPLY Light Gas GAS BILL Everything you need to know about your bill! There are some questions that are often not answered when you receive your gas bill at home. This is a short guide that can help you make everything more understandable. When is the bill issued? The bill is issued on the basis of consumption (attributed on a daily basis, conventionally considering consumption constant over the period) detected by the Distributor or communicated by the Customer (following self-reading). The Customer will pay Linea Più, for each cubic meter of gas detected or communicated, the price deriving from the application of the Specific Rates of the Area in which the supply is located, as defined by the current tariff regulatory framework. These Rates will be updated quarterly according to the procedures established periodically by the Resolutions of the Authority for Electricity, Gas and Water (AEEGSI) for electricity, gas and water. In the absence of actual reading or self-reading, billing can take place on the basis of presumed consumption, estimated by Linea Più on the basis of the Customer's historical consumption, or on the method of use of the gas. How is the billing of the energy I consume? The billing frequency is established pursuant to AEEGSI resolution no. 229/01 taking into account the annual consumption attributable to the customer, namely: for customers with consumption up to 500 cubic meters / year, the billing frequency is at least four-monthly; for customers with consumption above 500 cubic meters / year and up to 5000 cubic meters / year, the billing frequency is at least quarterly; for customers with consumption above 5000 m3 / year, the billing frequency is at least monthly, with the exception of the months in which historical consumption is 90% lower than the average monthly consumption. What if the balance is in my favor? If there is a difference between the amounts due for actual consumption and those charged on account to the Customer, Linea Più will invoice the difference in the bill for the period immediately following that in which the Customer communicated the self-reading or Linea Più made the detection. In the presence of errors in the billing to the detriment of the Customer, the credit of the undue sum is made in the bill issued after the date of communication to the Customer of the document bearing the outcome of the checks. Quando va pagata la bolletta? Il pagamento della fattura da parte del Cliente dovrà avvenire entro 20 (venti) giorni dalla data di emissione della fattura. LINEA PIÙ Chi Siamo Normativa Servizio Tutela Gas Servizio di Maggior Tutela Energia Elettrica Lavora con noi Sala stampa Gruppo LGH FAMIGLIA Luce Gas Fotovoltaico BUSINESS Professionisti e Piccole imprese Medie imprese Grandi Aziende Condomini Pubbliche amministrazioni Fotovoltaico SEGUICI SU CERCA SUL SITO Area riservata Linea Più S.p.a. Unipersonale - Società soggetta a direzione e coordinamento di Linea Group Holding S.p.A. Via Donegani, 21 - 27100 Pavia - Tel. 0382/434611 - Fax. 0382/434964 -info@linea-piu.it CF e P.IVA 01275720199 - Capitale Sociale 5.000.000 euro i.v. - Iscrizione REA n. 257046 PRIVACY POLICY | COOKIE POLICY