HOME SALE SHOP COLLECTIONS MEDIA SEARCH CART Refund policy We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. Items can be returned in-store for online purchases as well. All items bought on sale are final; exceptions may apply. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@motierlafayette.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@motierlafayette.com. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions Certain types of items cannot be returned, such as custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will contact you for the exchange. Items may be returned or exchanged for another item or in-store credit. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Search Motier Monday About Contact Gift Cards Return Policy Terms of Service Shipping Policy Facebook Twitter Instagram YouTube © 2021, Motier Lafayette Powered by Shopify Payment methods American Express Apple Pay Diners Club Discover Elo Facebook Pay Google Pay JCB Mastercard PayPal Shop Pay Venmo Visa