Home Company Profile Package Options FAQ Reservation Contact Us Frequently Asked Questions What steps are taken to safeguard all my medical information sent to you? Cape Doctor has a separate mailbox set aside for all client information, for utmost confidentiality and direct communication with me. Who will meet me at the airport? One of Cape Doctor’s representatives will meet with you and take you to your accommodation. Thereafter all arrangements will be made regarding doctor’s appointments, etc. Do I get a detailed itinerary of my stay in Cape Town? Yes, you do, after having completed your confirmation form. Once we receive a faxed copy of your non-refundable deposit, we will commence with the necessary arrangements and send this promptly to you. You also have the choice to decide what kind of tour package you would like, only this will be after your arrival in Cape Town. Pending availability status, we will create a tailor-made tour package of your choice. Can my spouse, partner or relative accompany me? Definitely. In fact, we encourage this. What is the duration of my stay after my operation? Depending on the type of operation, the postoperative stay is about 10-14 days. Here you can recover, recuperate and get to see the doctor for a final assessment. May I make direct contact with the doctor? Yes, you may, providing all the necessary information has been received with the relevant documents, e.g. X-rays, doctor’s report, etc. If I am covered by Medical Insurance, what method of payment do I use? All payments must be in the form of cash, bank transfer or a valid credit card. Once payment is received in full, you can claim the amount from your Medical Insurance Company. All transactions will be documented for more clarity. Do I need a letter of approval from my Medical Insurance Company? Yes, you do. Please bring with you, all Medical Insurance documents that need to be completed, to prevent any miscommunication and delay with your reimbursement when you return home. Disclaimer | Privacy Policy Copyright © 2003-2017 Cape Doctor. All rights reserved. Powered by Dwakn