Cambridge City Council My Cambridge: Log in or sign up Menu Accessibility tools Home > Housing > Council tenants > Pay your housing rent Cambridge walk-in vaccinations Dismiss Get your coronavirus vaccination at walk-in clinics in and around Cambridge – no appointment needed, but wear a face mask Pay your housing rent As a council tenant you must pay your rent in advance every week, fortnight or month, according to your tenancy conditions. Your rent is fixed every April, in line with government legislation for setting rents. If we have to increase your rent, we’ll tell you in writing at least four weeks in advance. Contact us as soon as possible if you cannot pay your rent each week, or as specified in your tenancy agreement. If you miss payments and fall into arrears, we can seek to repossess your home. If you miss a payment because you’re waiting for a benefit or Universal Credit payment, it’s your responsibility to resolve the situation as soon as possible. You might not be receiving all the money you’re entitled to, or maybe you’re struggling to make the most of what you have – check our advice about debt and managing your money. Pay your rent The easiest way to pay is by monthly direct debit. You can pay on the 1st, 8th, 15th or 22nd of each month. Set up a direct debit to pay your housing rent [RTF, 1MB] Other payment options Get help to pay your rent The government provides information about what to do if you are unable to work due to coronavirus. You might be entitled to claim a Test and Trace Support Payment if you have been contacted by NHS Test and Trace and told to self-isolate. If you’re self-employed, check whether the coronavirus income support scheme can help. If you are having difficulties paying your rent, we can arrange a payment plan to help you to spread the cost. This could include paying less or no rent for a few months, then spreading the cost over an agreed period to catch up. For example, if your monthly rent is £500 (£6,000 per year), you might pay no rent for 2 months, then £600 for the next 10 months. Or you might pay £250 per month for 3 months, then £583.33 for the next 9 months. We’ll agree payment plans on a case-by-case basis. Contact us as soon as possible if you would like to discuss it. If you miss a rent payment we will contact you to discuss this. Other help is available: Our benefits calculatorwill help you find out what benefits you can claim, including Universal Credit. You’ll need information about your savings, income, pensions and existing benefits. Our budget planner will only take a few minutes to use if you have all your financial information. Contact us 01223 457070 Request a repair for your council home Mail address: PO Box 700, Cambridge CB1 0JH Coronavirus guidance and advice Find information about vaccinations and testing, local help, financial support and more COP26 and our response to the climate emergency Find out how we are addressing one of our key policy priorities – and how you can help Fostering in Cambridgeshire Do something incredible and change your profession Menu News Updates Consultations Committee meetings Follow us Facebook Twitter YouTube All our social media accounts Subscribe to email alerts Find out more Accessibility Contact us Cookies Data Protection Job vacancies Terms of use Other useful sites Cambridge Corn Exchange Cambridge Live Trust city events Greater Cambridge Partnership Visit Cambridge