search Menu CUSTOMER TERMS AND CONDITIONS 2002-2021 GlobalMed. All Rights reserved. While GlobalMedia Group, LLC (GlobalMed) and its divisions make every effort to ensure that the information contained on our web sites is accurate, GlobalMed takes no responsibility for incorrect, outdated, or otherwise inaccurate information, including pricing and product specifications. GlobalMed is not responsible for typographical errors or omissions and shall not be liable for any incidental or consequential damages caused directly or indirectly from anything on any GlobalMed web site. In addition, GlobalMed reserves the right to change prices or discontinue products at any time without prior notice while reserving the right to refuse or conduct a cancellation on its transaction activities due to price inconsistency from its suppliers. One or more GlobalMed products are covered under U.S. Patent(s) with other patents pending. Our products do not diagnose, cure or prevent any disease. Any testimonials contained within any GlobalMed website or document are individual cases and do not guarantee that you will get the same results. The following terms and conditions shall apply to all contracts between the Buyer and GlobalMed. Any document or other communication which claims to modify, supersede, or alter these terms and conditions shall have no force or effect. GlobalMed extends “Net 30 Day” terms to qualified companies, corporations, institutions and government agencies. In many cases it will take time to receive replies to our inquiries with credit references, so please allow time for the application to be processed. An application may be requested by contacting our office and one will be mailed, faxed or emailed to you. GlobalMed also accepts checks; wire transfers, money orders, AMEX, MasterCard and VISA card orders within in the United States. All credit card orders are subject to a 5% processing fee. Sales payment terms outside the continental USA are at GlobalMed’s discretion. All prices are in U.S. Dollars unless otherwise stated. The buyer will be responsible to pay for the product along with any transportation charges and all federal, state, local, duties and VAT taxes (including sales tax and property excise duties). Invoices are payable within the terms stated therein, however GlobalMed may require payment in-full in advance of delivery. There is no discount for payment within said period, unless agreed to in writing between GlobalMed and buyer. All invoices from GlobalMed for products or services to a customer are due in their entirety. Any partial payment presented to GlobalMed or applied to a customer’s invoice or account by GlobalMed does not constitute payment in full unless agreed upon in writing by GlobalMed. Should a customer’s account become delinquent, GlobalMed reserves the right to apply any and all additional fees to the customer’s account as it deems necessary and in accordance with local statutory rates. Any customer invoices that have a credit balance must be used by customer for purchase of GlobalMed products and services within 365 days of the date of the credit amount was issued or the credit amount will no longer be available to customer. GlobalMed, at its sole discretion, reserves the right to provide partial deliveries of two or more shipments on any order. Shipping shall be EXW Scottsdale, Arizona USA. GlobalMed will not be liable for any damage, loss, or expense caused by delays or failures in shipping that result from acts of God or other cause beyond reasonable control. Product ownership passes to the buyer when the product is transferred from GlobalMed to a common carrier for delivery to the buyer. Therefore, the buyer is financially responsible for any loss or partial loss of product while the product is in possession of the common carrier. The buyer is responsible for arrangement of insurance to protect against such events. Upon the request of the buyer and acceptance by GlobalMed, products will be insured with common carrier. Any and all expenses incurred by transit insurance will be charged to the buyer. Unless otherwise stated in writing by GlobalMed, all GlobalMed products are warranted under the following terms: Products that become defective during the first year (365 days), after the order is shipped will be repaired or replaced by GlobalMed free of charge. This limited warranty is contingent upon full payment and proper use of the product and does not cover products that have been damaged (scratches, bent metal, broken components) misused, modified, or subject to unusual physical or electrical stress.. All returns for any other reason must be made within the first 30 days from time of shipment, and will be subject to a 25% restocking charge. Buyer must include all original components, literature, and packaging in the same salable condition received to avoid any additional charges. All returned materials must have a GlobalMed return materials authorization (RMA) number. Authorized returns must be shipped freight prepaid to GlobalMed. GlobalMed reserves the right to refuse any return that is sent COD or without an RMA number visible on the exterior of the package. Unauthorized returns, refused shipments, and authorized returns of non-defective merchandise after the above stated return periods are subject to additional charges. Any payment for advance services, including monthly or yearly user accounts, are not eligible for refund, whether or not the services have been realized. GlobalMed Training Services purchased by Client expire 365 days from date of purchase whether or not Training has been performed. GlobalMed will not perform or refund Training Service purchases after the expiration date. Certain Government contracts do not apply. No claim made by the buyer shall be for an amount greater than the purchase price of the goods in respect of which the claim was made, regardless of whether the claim pertains to damage incurred in shipping, failure to ship, or inherent defects. GlobalMed will in no way be liable for incidental or consequential charges. In all events, GlobalMed reserves the option of repair or replacement at its discretion. This agreement is made in accordance with the laws of the State of Arizona. In the event of litigation, reasonable attorney’s fees will be reimbursed by the losing party to the winning party. The parties consent to jurisdiction and venue in either the United States District Court for the State of Arizona or the Superior and Municipal Courts of Arizona for Maricopa County. If any part of these terms and conditions shall be ruled unenforceable, then the remainder will be executed to the extent possible. Any action by the buyer must be commenced within six months of the date of delivery of any products. This agreement is the entirety of the agreement entered upon by the buyer and GlobalMed. It is not modifiable except by a written document signed and agreed upon by both parties. Site Terms of Use Customer Terms and Conditions Supplier Terms and Conditions Trademarks Patents Legal SOLUTIONS Telemedicine Stations Software Solutions Connected Devices Product Catalog Catálogo (En Español) ABOUT Quality Certifications Governance Leadership Team Advisory Board Awards Our Partners SUPPORT Downloads Email Support Schedule A Demo CONTACT Phone +1 (480) 922-0044 GlobalMedia Group, LLC. 15023 North 73rd Street Scottsdale, Arizona 85260 © 2021 GlobalMed. All Rights Reserved - Terms of Use | Privacy Policy | Sitemap GlobalMed Group, LLC DBA GlobalMed strives to make our website accessible. We are committed to diversity, inclusion, and meeting the needs of all of our customers, including those with disabilities. We are continually improving our website to comply with the accessibility guidelines in WCAG 2.1 Levels A and AA. Further accessibility efforts are under way and we continue to update our website to improve accessibility. In the meantime, if the format of any material on our web pages interferes with your ability to access the information, please contact us to request assistance or if you have questions or comments about our web site’s accessibility. Please call 480-922-0014 or email, marketingdept@globalmed.com to submit an inquiry. twitter facebook linkedin youtube instagram phone English