Report Outages: 256-552-1400 More ways to report HERE Home About DU Residential Commercial Resource Center News SmartHub TUTORIALS SmartHub Tutorials These videos will help you make the most of your online account access experience! Sign up for SmartHub and you could win big! Sign up for SmartHub by December 31 and you could win one of FOUR VISA gift cards. ($150, $100, $75 and $50 available.) Just click the link below OR you can download to your mobile device from the App Store or Google Play. No purchase necessary. SmartHub is a free service provided by Decatur Utilities to its customers. We will draw four lucky SmartHub subscribers on January 4 and notify the winners. SmartHub Benefits and features How to register your account Click HERE to set up your SmartHub account Website Users Pay Your Bill Manage Your Payment Options Set up Recurring Payments Use News Feed Report a service issue Manage notifications iOS (Apple) Users Install SmartHub on your iPhone or iPad Pay Your Bill Manage AutoPay Use news feed Report a service issue Manage notifications Review usage data Android Users Install SmartHub on your Android phone Pay Your Bill Manage AutoPay Use news feed Report a service issue Manage notifications Review usage data 1002 Central Parkway SW PO Box 2232 (35609) Decatur, AL 35601 © 2019 Decatur Utilities Employee Page Donate Now!