Contact Us0800 0355730enquiries@altoncars.co.uk Customer Service At Alton Cars we pride ourselves on consistently delivering a professional and friendly service. We have invested heavily in our staff, training, & processes to create an industry leading customer experience: Central Team Dedicated Account Managers work directly with your insurer to ensure clear lines of communication and a quick response should your vehicle be immobile. Customer Reception Our Customer Service Advisors are on hand to help customers with all day-to day queries in person or by phone, text or email. Customer Services Team This team works with our other customer service teams to provide support where required and train out new improved, uniform processes. The team also works in specialist areas such as customer feedback. Free collection & delivery Free collection and delivery within a 30 mile radius*. Free of charge replacement vehicle Free of charge if you have applicable cover on your insurance policy*. Free of charge repair estimate Free of charge repair estimate, just pop into you nearest branch or try using our DIY estimate facility. Free of charge live repair updates Free of charge test & online live repair updates. Excess Protection Alton Cars offers excess protection which can be taken for a 1, 2 or 3 year period. For a small subscription fee you can cover the full cost of your insurance excess -should you have an accident just make sure you book it in to your local Alton Cars repair centre. Free of charge non-fault service Free of charge Non-fault service. If the accident wasn’t your fault our specialists can handle the claim on your behalf, ensuring you get a like-for-like replacement vehicle, have no excess to pay, whilst it won’t affect your history either. * Subject to insurance terms, conditions & cover type. We are here to help. FAQ's We are here to help, so if you have any enquiries just contact a member of the team or why not take a look at our FAQ’s. Facebook Follow us on Twitter Contact Us Our Head Office: Alton Cars LTD. Cross Green Approach, Cross Green Industrial Estate Leeds. LS9 0SG Have any questions? enquiries@altoncars.co.uk Call us: 0800 0355730 Search Address or Postal Code © 2021 Alton Cars Ltd. All Rights Reserved. Design by Woodroyd Creative