Serving the Northern California Coast Since 1947 About Us The CardLock Advantage Retail Products My Account Contact Us CardLock FAQ's Q. Is there an annual fee? A. There is no annual fee for a Renner Fleetwide Card. Q. Can I use my card Renner Fleetwide Card at Renner retail stores? A. Your card can be used at all Renner retail stores, CardLock locations and on home delivery of heating fuel, gasoline and diesel. Q. Can I use my Renner Fleetwide Card at CFN and Fuelman locations out of this area? A. Your Renner Fleetwide Card gives you access to over 40,000 CFN & Fuelman locations throughout the US and Canada. Q. Will I pay the posted price when I use my Renner Fleetwide Card at a CFN outside of Humboldt County? A. No, when using the CFN network outside of Humboldt County, you will pay the OPIS (Oil Pricing Information Service- a non-biased organization) regional rack average for the area that you are fueling in, plus taxes. This means you will be charged the wholesale average for fuel that day. This could be either higher or lower than what is posted. The street price tends to move more slowly with increases and decreases. Q. Why won’t my card work? A. “Incorrect Reading” or “Card Read Error”- You may need a replacement card. Please contact our office and we will gladly send you one. A. “Check Card Orientation”- Please insert the card so the reader can read the magnetic strip on the back of the card. A. “Card Not Valid”- This indicates that your card has been locked out. Contact your card administrator. A. “Do Not Honor”- This means that your account is past due and you need to contact our credit manager. A. “Denied”- This applies to pre-paid cards and means your pre-paid card is out of funds and needs to be refilled. Powered by Orchard ©PJS.Bootstrap 2021

Serving the Northern California Coast Since 1947 About Us The CardLock Advantage Retail Products My Account Contact Us Lubricants Without the use of appropriate lubricants your engine simply won't run right! Renner Petroleum carries full lines of lubricants in several brands. We can meet all your lubrications needs from oils to gear lubes and greases. We have staff available to answer your lubrication questions and we are able to cross reference. Come into one of our three retail stores to find what you need. If we do not stock an item you need, we can special order it. Renner Petroleum provides the following high-quality lubricants: We're proud to offer Retail Automotive Oils, Commercial Automotive Oils, Greases & Gear Lubes, and Industrial Oils from the following manufacturers: For more information on quality standards, visit the Petroleum Quality Institute of America Website at http://www.pqiamerica.com/ Powered by Orchard ©PJS.Bootstrap 2021