Solutions Products Resources Company Sign in Improve conversion rates with proactive two-way messaging With LivePerson’s Proactive Messaging, brands can initiate marketing and customer care conversations over a variety of communication channels. Request demo Create conversations, not spam Campaigns that convert Sending emails and one-way marketing texts is a missed opportunity to capture leads, schedule an appointment, or sell directly in a messaging channel. Cut through the noise and engage your consumers with targeted, two-way messaging that outperforms traditional tactics. Better care experiences Don’t make consumers call or visit a website to get support or information. Instead, use our outbound business messaging solution for proactive account updates, service outages, and more, reducing inbound call volume and increasing customer satisfaction. Popular channels, rich results SMS WhatsApp Google RBM Download the Proactive Messaging playbook Learn how to send two-way text messages with SMS, WhatsApp, and Google RBM among others. Download playbook Learn more about going Conversational Acquire more customers Conversationalize your funnel to fuel a greater return on your marketing investment. Learn more Convert inbound calls to messaging conversations Offer callers "press 1 to start messaging us." 8 out of 10 people prefer messaging to voice — cut your expensive call volume in half in 100 days. Learn more Measure and improve your conversations Our AI engine tracks every consumer inquiry and delivers actionable data to make fast optimizations. Learn more Solutions By role Sales + Marketing Customer care By company size Enterprise SMB By partner type BPOs Solution providers Digital agencies By industry Retail Banking DeFi Telecom Government Travel Insurance Education Automotive By service Marketplaces Managed services C-19 Testing Program Products Conversational AI Intent Manager AI Annotator Conversation Builder Conversation Manager Conversation Orchestrator Conversation Analytics Functions Proactive Messaging Social Messaging Conversation Channels Web Messaging App Messaging Voice to Messaging Email SMS Apple Business Chat Google RBM Google's Business Messages WhatsApp Facebook Instagram Twitter LINE WeChat Resources Success stories Guides and reports In the news Webinars Blog Knowledge Center Developer Center LivePerson Institute EqualAI C-19 Testing Program Company About us Careers Investor Relations Press Room Security Media kit © 2021 LivePerson, Inc. All rights reserved. Copyright • Corporate Governance • Privacy Policy • Terms of use • GDPR We use cookies 🍪 By clicking “Accept All Cookies,” you agree we can store cookies on your device to help personalize site content, analyze traffic and assist in our marketing to provide the best possible user experience. To find out more, read our cookie policy. Accept All Cookies Cookies Settings