language US | EN expand_more News Events Investor Relations Careers menu Menu Search search COVID-19 (Coronavirus) Share share Jump navigation The following links will skip the user to important content areas of the page Preparing for a post COVID-19 world Protecting people Managing risk Safeguarding capital Additional resources The COVID-19 (coronavirus) pandemic disrupted daily life as we knew it, and instilled fear and uncertainty in many, challenging leaders in government and business to allay concerns and respond to the crisis. A year into the pandemic, recovery is on the horizon with vaccines becoming available to more people every day. But there is still much work to be done as we prepare for a return to a more normal way of life. We will continue to approach the array of issues the pandemic and recovery presents through the lenses of people, risk and capital, creating content regularly in these three areas to help business better understand and manage the crisis. This page will be updated frequently so please check it regularly for updates. Featured Content COVID-19 insights and research Quick access to all of our COVID-19 resources View all insights keyboard_arrow_right Preparing for a post COVID-19 world The COVID-19 crisis magnified and accelerated the transformation toward a more global and digital world amid widespread uncertainty and ambiguity. Even as a greater sense of certainty returns, the way organizations lead and manage in this “new normal” is critical to business performance and their ability to remain competitive and relevant. The organizations that will succeed tomorrow must develop resilient workplace cultures, careful risk management and detailed business continuity plans. At the same time, employees are expected to keep pace with the evolving workplace (which likely will become hybrid), adopt new technology and processes, update their skills and competencies, and stay engaged and productive. Organizations should examine operations to determine what worked and what didn’t during the height of the crisis to improve operations, risk management and business continuity plans to better prepare for the next crisis. How can employers bolster their approach to wellbeing? Explore why wellbeing is a key focus for supporting employees' ongoing needs. Preparing for a post-pandemic world: How can employers bolster their approach to wellbeing? Explore why wellbeing is a key focus for supporting employees’ ongoing needs. 52% of employers could have one or more vaccine mandate requirements in the workplace. Source: U.S. Summer 2021 COVID-19 Vaccination and Reopening the Workplace Survey Protecting people Protecting people from COVID-19 goes well beyond preventing illness. The pandemic has had a monumental effect on employee wellbeing. More than a global health crisis, COVID-19 is also a financial and social crisis that requires bold actions to preserve the safety, health and the wellbeing of your workforce. The challenge for employers is how to best support their employees to feel and perform their best, inside and outside of work. Taking a people-first approach will earn the trust of employees and enable the organization to move forward in this difficult time. Explore Willis Towers Watson's data and insights to help you navigate the pandemic and manage people-related challenges. View all insights keyboard_arrow_right Transform 2021: Research, insights and resources to help organizations emerge stronger in the post-COVID-19 era Managing workplace challenges 7 critical questions to consider as you build your vaccine policy CEOs Should Carefully Evaluate Risks As They Weigh Vaccine Mandates Common goal, different paths: Considerations for employers regarding COVID-19 vaccinations Workplace guidance on HIPAA and vaccine status disclosures Should Your Company Implement a Vaccination Mandate? Employee Wellbeing More change, more burnout? Four ways to help employees cope Pandemic and remote work challenges underscore importance of employee wellbeing Why you should encourage employees to take time off and how to do it What HR can do to support ‘long-haul’ COVID survivors Transform: Wellbeing - Virtual Conference Recordings Health, Benefits and Total Rewards FAQs clarify COVID-19 vaccine coverage requirements, incentives The pandemic is changing employee perks Reimagining flexible work 6 steps to encourage employees to use preventive care 3 ways organizations are rewarding their top salespeople Research highlights 39% of U.S. employers expect to reach their "new normal" by Q2 2022 or later. Source: U.S. Summer 2021 COVID-19 Vaccination and Reopening the Workplace Survey 86% of North American employers cite stress, burnout and mental health issues as key workforce challenges. Source: 2021 Global Benefit Trends Survey 65% of employers are looking to integrate wellbeing into their benefit packages. Source: 2021 Global Benefit Trends Survey Featured Content COVID-19 Updates Helping employers navigate workplace challenges Explore the series keyboard_arrow_right “ Organizations that can successfully reimagine work-life balance will see more engaged, productive and healthier workforces.” John Bremen Chief Innovation & Acceleration Officer, Human Capital & Benefits Preparing for a post-pandemic world Article Preparing for a post-pandemic world: Transforming human capital and benefit actions Video Preparing for a post-pandemic world video series (part 1) Video Preparing for a post-pandemic world video series (part 2) Video Preparing for a post-pandemic world video series (part 3) Video Preparing for a post-pandemic world video series (part 4) Video Preparing for a post-pandemic world video series (part 5) Managing risk In terms of risk, when the pandemic began, one of the first questions many asked was, “Will my insurance cover losses associated with COVID-19?” But as it became clear the pandemic was likely to last more than a few weeks, risk exposures changed and developed. For example, the transition to a virtual workplace led to a sharp increase in cyber risk. And the efforts to develop a vaccine created a whole host of new risks some obvious like those for pharmaceutical companies and healthcare providers, and others less obvious like air cargo companies and other parts of the supply chain. But managing risk goes far beyond insurance. For example, when to encourage colleagues to go back into the office and whether they must receive a vaccine are important elements of risk management. See all insights about coronavirus and managing risk keyboard_arrow_right Featured resources for risk managers: COVID-19 FAQs: Managing risk COVID-19: Forensic accounting and complex claims (PDF) FEMA assistance: Managing the claims process (PDF) Notice to New York Policyholders and Certificate Holders The New York State Department of Financial Services has adopted emergency regulations that provide relief to certain New York policyholders and certificate holders under group or individual policies who can demonstrate financial hardship as a result of the novel coronavirus (COVID-19) pandemic, in accordance with New York State Executive Orders 202.13 and 202.14. Additional details are available here: Notice to New York Property and Casualty Policyholders and Certificate Holders Notice to New York Life and Annuity Policyholders and Certificate Holders Notice to New York Comprehensive Health Insurance Policyholders Webcast series: Implications of Coronavirus for Employers In this regular webcast series, Willis Towers Watson experts provide insights to the business impacts of the COVID-19 pandemic and practical perspectives on insurance and risk management. Learn more and register keyboard_arrow_right COVID-19 impact on healthcare claims and risks Watch the webcast replay keyboard_arrow_right Webinar FINEX Flash Webinar Series Returning to the Office Listen to the webcast replay keyboard_arrow_right Safeguarding capital When the COVID-19 pandemic began, it had a deep impact on capital markets. Eventually, the markets recovered, but over time the crisis led to new challenges to traditional market behavior such as a social media driven campaign to squeeze short sellers. Furthermore, economies across the globe were stressed as lockdowns led to a drop in GDP and many governments opted for stimulus programs that may lead to increased debt. Ultimately, the pandemic’s long-term impact will not be understood for some time. Businesses should take a long-term perspective but be prepared for continued market volatility and further economic uncertainty. See all insights about coronavirus and safeguarding capital keyboard_arrow_right Pandemics under the microscope: using science for resilience On 8 October 2020, the Willis Research Network hosted a webinar with our new partner, Metabiota, to discuss how they use science to help businesses and countries build resilience to pandemics. Pandemics under the microscope Willis Research Network convened a roundtable to discuss how analytics can improve understanding of pandemic risks. Additional resources For more information, consider visiting the following resources: Related links: COVID-19: Frequently Asked Questions Centers for Disease Control National Institutes of Health World Health Organization Map of Coronavirus COVID-19 Global Cases by Johns Hopkins University CDC Business Pandemic Influenza Planning Checklist (PDF) FEMA: National Strategy for Pandemics Implementation Plan (PDF) CISA (Cybersecurity and Infrastructure Security Agency) NAIC (National Association of Insurance Commissioners) Willis Towers Watson’s COVID-19 coverage by location: Argentina Australia Belgium (English) Belgium (Flemish) Belgium (French) Brazil Canada Chile Colombia France Germany Hong Kong India Indonesia Italy Luxembourg (French) Malaysia Mexico Netherlands (Dutch) Netherlands (English) New Zealand Peru Philippines Poland Singapore Spain Sweden Switzerland (English) Switzerland (French) Switzerland (German) Taiwan Thailand UK Venezuela Vietnam Insights Quick access to all of Willis Towers Watson's coverage of COVID-19 (Coronavirus) insights and research. 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