LOGIN FAQ Accounts & Billing How do I set up a new account? I'm setting up a new business. How do I set up a business BELCO account? How can I pay my bill? I have a query about my bill. Who should I contact? What makes up my bill? I'm moving home. How do I move my BELCO account? My business is moving location. How do I maintain my BELCO service? How do I close my account? How do I change my contact information? How can I reduce my bill by using less energy? BELCO Online Portal How do I register a new online account? (VIDEO) How do I login if I already have an online account? How do I navigate the BELCO Online Portal? (VIDEO) How do I add a guest to my account? How Do I Check My Account Balance Online? How Do I Track My Energy Usage Over Time? How Do I Set Up Multiple Accounts For One User Name / Login? AMI What is Advanced Metering Infrastructure ? What is an advanced meter? Are advanced meters safe? How does BELCO benefit from AMI? Who will install the new advanced meters? How will I know when my meter is being changed? Will the AMI system give BELCO access to my home computer system and personal information? Is BELCO making any other improvements to the electricity system? Outages How Do I Check If An Outage Is Planned? How Do I Report An Outage? Ongoing Improvement Projects What is BELCO's Transmission, Distribution & Retail ('TD&R') infrastructure? Why do we need to upgrade BELCO's transmission & distribution assets? What are the upgrades? What will be the benefits of the TD&R upgrades? Legal Who owns BELCO? What is the role of the Regulatory Authority ('RA')? TELEPHONE +1 441 295 5111 | 27 SERPENTINE RD, PEMBROKE, HM 07, BERMUDA | P.O. BOX HM 1026, HAMILTON, HM DX, BERMUDA | EMAIL US © 2021 BERMUDA ELECTRIC LIGHT COMPANY LIMITED | TERMS & CONDITIONS | PRIVACY POLICY We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. Read More Cookie Settings Accept All