PERSONAL BUSINESS LENDING INVESTING BLOG INFO LOGIN ABOUT FRAUD RESOURCE CENTER Report Fraud About Contact Us Calculators & Other Financial Resources Customer Service FAQs Fraud Resource Center Who We Are Careers Fraud Resource Center Fraud Tactics Report Fraud Fraud Prevention Enhanced Multifactor Authentication Debit, ATM, and Credit Card Security Report Fraud The impact of identity theft and online crimes can be greatly reduced if you can catch it shortly after your data is stolen or when the first use of your information is attempted. One of the easiest ways to get the tip-off that something has gone wrong is by reviewing your monthly statements provided by your bank and credit card companies for anything out of the ordinary. If you know, or even think, you’ve been a victim of identity fraud, take immediate action and follow these five steps. More specifics can be found on the FTC’s Identity Theft Web site. Steps to Report Fraud Report the fraudulent activity. If the activity is related to our financial institution please contact us directly. If it is related to another financial institution, your credit card company, or any other organization contact them directly. Contact one of the three consumer reporting companies and have a fraud alert placed on your credit report. This will help stop fraudsters from opening any additional accounts in your name. Contact only one of the following (the others are required to contact the other two): Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241 Experian: 1-888-EXPERIAN (397-3742); www.experian.com; P.O. Box 9532, Allen, TX 75013 TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790 Close any accounts that you know - or even think – might have been tampered with or opened fraudulently. Report the transgression to a security spokesperson at the relevant company. Ask them about any additional steps – they’ll probably ask you to send relevant copies of the fraudulent activity. File your complaint with the FTC. Use the online complaint form; or call the FTC’s Identity Theft Hotline, toll-free: 1-877-ID-THEFT (438-4338); TTY: 1-866-653-4261; or write Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Sharing your identity theft complaint with the FTC will help law enforcement officials track down identity thieves and stop them. Call or visit the local police or police in the community where the identity theft took place and file a report. Have a copy of your FTC ID Theft complaint form available to give them. Obtain a copy of the police report and the police report number. a Our clients WOMEN’S FOUNDATION FOR A GREATER MEMPHIS Shante Avant HAMMER & ALE Kevin Eble CONNECT HEALTHCARE COLLABORATION Sally Pace Find your nearest location ZIP Code Locations & Hours Find all the convenient i-bank branch locations and hours of operation here. VIEW LOCATIONS We’re different. We’re Independent Bank. Navigation Personal Business Lending Investing Info i-bank Tower – Main 5050 Poplar Ave. Memphis, TN 38157 VIEW ALL LOCATIONS Need help? Try to search for it. Search Terms ©2018 Independent Bank | All rights reserved | Member FDIC | Equal Housing Lender Careers | Lost/Stolen Cards | Privacy Policy | Online Privacy Policy | Security PageAssist