PRODUCTS SERVICES COMPANY MEDIA TRAINING Contact Support Careers UK +44 (0)208 614 9090 WLR3 Provisioning Solutions aBILLity MOSAIX WLR3 WLR3 portal solution Union Street's award winning WLR3 (Wholesale Line Rental 3) software is a fully managed, carrier grade WLR3 gateway offering resilience, reliability and performance. It provides complete control over your customers' WLR assets, service provisioning and fault management. It is available as a stand-alone portal solution and also as a integrated module for our aBILLity billing platform. Download Brochure Easy to use An intuitive user interface enables you to place orders much more efficiently than other wizard based solutions. Where possible, we have translated the data which the EMP (Equivalence Management Platform) returns to provide you with a more meaningful experience. aBILLity integration Our WLR3 portal really comes into its own when integrated with our aBILLity billing platform. This gives significant business benefits in terms of reduced data entry, faster order processing, extra validation, and reduced errors. By integrating with aBILLity's LineGuard fraud management module, it can also be configured to automatically block lines if fraud activity is detected. End-user customers are also able to log faults via the WebaBILLity Pro portal. White-labelled The solution is ideal if you onward sell WLR to dealers and resellers, as the portal has multi-level access rights, you can also restrict the number of lines a reseller can order to reduce your credit exposure. The portal can be fully customised with your branding and colour scheme. It can also be separately branded for your resellers. With you all the way We offer a range of support services to ensure that you leverage the full benefit from WLR3. This includes initial consultancy, service establishment, training and ongoing remote support Additional features Control costs Apply limits to excess charges; validate orders to reduce errors; pre-qualify orders/check availability; conduct management reporting - our WLR3 solution provides a range of functionality to help reduce costs. Set customer expectations The WLR3 portal allows you to manage customer expectations by giving you options to reserve numbers, book engineer appointments, check line plant availability, check progress, and much more. CPS & IDA The portal can be used to communicate with other carriers to place CPS and IDA orders. API integration Our WLR3 Portal features a sophisticated application programming interface (API) enabling other third party solutions to be integrated with WLR3 functions Boost accuracy and productivity A single point of entry for data and service charge synchronisation reduces errors and saves time and equally importantly, reduces errors, mis-billing and revenue loss. What is WLR3? Following Ofcom’s Telecommunications Strategic Review in 2005, BT signed up to a set of undertakings to ensure that any communications provider (CP) in the UK, regardless of size, would have equal access to BT’s regulated products. WLR3 (Wholesale Line Rental 3) has been introduced by Openreach to provide a level playing field for CPs with BT Retail through a policy of equivalence of access. With WLR3, CPs can order services, view site information, book engineer appointments, reserve numbers and manage faults with access to the same features as BT Retail. In addition, with WLR3 no order forecasts are required so all orders have equal priority. Openreach engineer appointments can be booked online while the customer is on the phone to agree the date. Appointments can also be re-booked or cancelled using direct access to Openreach engineer workbooks. How can our WLR3 portal help you? To utilise WLR3, CPs must interface with the Openreach Equivalence Management Platform (EMP). CPs need to partner with a third party integrator (TPI) such as Union Street who can provide a solution. The Union Street WLR3 Portal Solution provides the required interface to the Openreach EMP, but offers much more functionality than simply a place to order service and log faults. The WLR3 Portal solution puts you in full control of your customers’ service provisioning and fault management, online. Trusted by leading communications providers “ “When fraud occurs it’s extremely damaging, both in monetary terms and to the customer relationship. aBILLity along with our out of hours coverage provides us with a comprehensive tool set for stopping fraud early. This has enabled us to launch our Fraud Limitation Cover, which provides valuable peace of mind to consumers, and acts as a great value add for our resellers’ services.” Mark Jones, Managing Director, Blizzard Telecom ••••• Award winning telecoms billing solutions | Some of our recognitions: Specialist Vendor 2019 Channel Sales Team of the Year Customer Focus Awards Popular Pages Home of telecoms billing The billing experts Telecoms billing software Telecoms provisioning software Careers in billing Telecoms billing services Media and news Billing training Billing case studies My Area Customer support View my bill Complaints code Our Locations Email us Request a callback Request a demo +44 (0)208 614 9090 Keep informed Name Company name Email address Union Street collects and acts as the data controller for information submitted by you through this website. 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