Home Find a Home About Your Home Maintenance Managing Money News Contact YHA News All News Customer Page YHA News Home Protecting you and your energy We understand that it is a worrying time if your energy provider goes bust. There is help at hand. Please don’t worry. What is Ofgem? Ofgem (the Office of Gas and Electricity Markets) is Great Britain’s independent energy regulator. Ofgem’s role is to protect customers and to provide a safety net in these circumstances. They have a process called Supplier of Last Resort (SoLR). It’s in place to protect people from being left without an energy supplier. This dedicated webpage is updated daily to gives advice and guidance regarding what to do if your supplier does go bust. The main things you will need to do are: 1. Take a meter reading, sit tight, and don’t try to switch. You can cancel your direct debit if you want to, but this isn’t necessary. 2. Wait for Ofgem to arrange for a new supplier for you. It should take them a couple of days, but you won’t be left without energy 3. When a new supplier gets in touch with you, ask them for their cheapest tariff york housing associationbuilding a communitycommunity spiritenergy crisis YHA News 0 views 0 comments Post not marked as liked York Housing Association 2 Alpha Court Monks Cross Drive Huntington York YO32 9WN Email: info@yorkha.org.uk Phone: 01904 636061 Homes to rent or buy across Yorkshire: Leeds, Malton, Scarborough, York, Beverley, Whitby and Selby. Part of York Housing Association Ltd is a Registered Society under the Cooperative and Community Benefit Societies Act 2014 and registered with the Financial Conduct Authority No. 16826. York Housing Association is an exempt charity and registered with the Regulator of Social Housing No. L1019 Quick Links Home Find A Home Rent a Home Terminate Your Tenancy Shared Ownership Rent to Buy About The Team Working With Us Your Home Repairs Your Rent Benefits & Money Insurance Maintenance News Events Useful Publications Contact © 2020 by Red Bonsai Design | Privacy Policy Accept Cookie Settings We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking on accept, you agree to our use of such technologies for marketing and analytics.See Privacy Policy