SHOP OUR CLOUD WEBSTORE! SUPPORT | CUSTOMER LOGIN CLOUD SOLUTIONS WEBSTORE PARTNER PROGRAMS ABOUT US RESOURCES BLOG CONTACT US Carrier Information 1.0 Carrier Information 1.0 CARRIER AND LNP STATEMENTS Carrier-to-Carrier CSR Requests and Port LSR Requests must be sent to LNP@newcloudnetworks.com. NewCloud Networks will make every attempt to respond to CSR requests in two business days, holidays excluded. NewCloud Networks will make every attempt to respond with FOC to LSR requests in 5 business days, for requests of less than 100 numbers, holidays excluded. Requests for accounts over 100 numbers will be a minimum of 7 business days. The requesting carrier will be contacted if a longer response time is needed. Requests for CSR that do not match our records will be returned to the requesting carrier as an “information mis-match” and will need to be resubmitted. Attention: LNP normal business hours are 8 a.m. to 5 p.m. Mountain Time, Monday-Friday. No concurrence of TN’s or NewCloud Networks LNP assistance will be given outside of the normal business hours. YOU MUST DO A PULL TO PASS 18 HOUR CONCURRENCE WINDOW NEWCLOUD NETWORKS DOES NOT SUPPORT A PUSH: ALL TNS MUST PORT ON FOC DATE, OR SUPP’D WITHIN 24 HOURS OF SCHEDULED FOC TO AVOID CANCELLATION. NUMBERS SCHEDULED TO PORT WILL BE REMOVED FROM THE NEWCLOUD NETWORKS SWITCH AT 3:00 PM MST ON THE DAY OF THE PORT. REQUESTS TO RE-INSTATE NUMBERS WITH AN INTERVAL SHORTER THAN 5 BUSINESS DAYS WILL BE BILLED SNAP BACK CHARGES AT $99.00 PER NUMBER. Carriers needing to contact NewCloud Networks for portability questions may call 800-722-5115 and ask for a representative of the Provisioning Department. Carriers needing to test with NewCloud Networks may call our NOC at 800-722-5115. CARRIERS THAT USE THE NEWCLOUD NETWORKS LOCAL NETWORK TO COMPLETE CALLS FOR THEIR CUSTOMER MAY BE SUBJECT TO CARRIER ACCESS CHARGES. Carrier Access Rates Interstate NEW INTRASTATE Carrier Common Line 0 0 End Office Switching 0.0007 0.0007 Tandem Switched Transport 0.00354 0.00354 Long Distance Rates NewCloud Networks offers long distance service to our voice customers. Our standard, non-contracted rates are: Interstate NEW INTRASTATE Standard Long Distance 0.03 0.05 Find International Rates posted here RESOURCES ON-DEMAND WEBINARS CLOUD SOLUTIONS VIRTUALIZATION PUBLIC, PRIVATE & HYBRID CLOUD SOLUTIONS VIRTUAL DATA CENTER DESKTOP AS A SERVICE (DAAS) VIRTUAL SERVERS CLOUD BACKUP AND DISASTER RECOVERY POWERED BY VEEAM DISASTER RECOVERY AND REPLICATION BACKUP AS A SERVICE BACKUP FOR MICROSOFT OFFICE 365 UNIFIED COMMUNICATIONS HOSTED PBX SIP TRUNKING SD-WAN TRADITIONAL PBX & BUSINESS COMMUNICATIONS CARRIER INFORMATION 1.0 SECURITY AS A SERVICE INTRUSION DETECTION & PREVENTION SIEM IDENTITY MANAGEMENT VULNERABILITY PROTECTION EMAIL SECURITY MANAGED CLOUD SERVICES PARTNER PROGRAMS CLOUD RESELLER PROGRAM CLOUD REFERRAL PROGRAM WHITE LABEL CLOUD PROGRAM CLOUD AGENT PROGRAM ABOUT US NEWCLOUD EXECUTIVE BOARD SAM V. KUMAR BALAN NAIR MOLLY RAUZI PHIL MCKINNEY TOP CLOUD DATA CENTERS CAREERS PRESS RELEASES RESOURCES WHITEPAPERS, EBOOKS, TEMPLATES & CHECKLISTS CASE STUDIES WEBINARS ON-DEMAND INDUSTRIES BLOG DENVER DATA CENTER NEWCLOUD NETWORKS’ RESPONSE TO CORONAVIRUS DISEASE (COVID-19) NEWCLOUD NETWORKS SUPPORT WEBSTORE © Copyright 2021 NewCloud Networks. All rights reserved +1 (855) 255-5001 info@newcloudnetworks.com Sitemap - PCI Privacy Policy - Security - Privacy Policy - Acceptable Use Policy