Citadel Home Company Markets Products Customer Care Contact TEL: (603) 672-5500 Privacy Statement What information do we collect? We collect information from you only when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. What do we use your information for? Any of the information we collect from you may be used in one of the following ways: To personalize your experience on our website (your information helps us to better respond to your individual needs); To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); To process transactions; To send periodic emails. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product(s) or service(s) requested. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Do we use cookies? Yes - 'cookies' are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service. Do we disclose any information to outside parties? We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page. Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Online Privacy Policy Only This online privacy policy applies only to information collected through our website and not to information collected offline. Terms and Conditions Please also visit our Terms and Conditions section of this website which defines the terms of agreement, applicable disclaimers and limitations of liability governing business transactions with Citadel Computer Corporation. Your Consent By using our site, you consent to this privacy policy as stated on this web-page. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes and we will update the Privacy Policy modification date below. This policy was last modified on January 12, 2016. Contacting Us If you have any questions regarding this privacy policy you may contact us using the information below: Citadel Computer Corporation 16 Columbia Drive Amherst, New Hampshire 03031-2304 USA Email: sales@citadelcomputer.com TEL: 603-672-5500 Citadel Computer Corporation - © 2019 All rights reserved. Contact Us Travel Directions Privacy Statement