Forms, Terms & Policies Click on the lines below to download the corresponding forms & policies. Applications for Service Policies, Terms & Practices 911 Advisory Acceptable Use Policy ACH & Email Authorization Form-East ACH & Email Authorization Form-West Billing, Name & Address Notification (BNA) Policy COVID-19 Risk Disclosure, Waiver & Release Form CPNI Network Management Practices Policy Robocall Mitigation Plan Service Catalog Website Privacy & Security Policy Wire Maintenance Policy Miscellaneous Battery Backup Disclosure Conference Calling Brochure Copy of a Bill Ebilling Instructions DVR Instructions - Avoca, Minden, McClellend, Neola, Persia, Shelby, Underwood & Walnut DVR & Remote Instructions - Brayton, Elk Horn, Exira, Kimballton, Marne & Walnut Fiber Lifeline Customer Info - to Sign Up or Recertify - Contact Office for Assistance if needed. Long Distance - Brayton, Elk Horn, Exira, Kimballton & Marne Permission to Bury Form Relay Iowa Website Service Agreement for Special Construction Unlimited Long Distance - Walnut Legacy Customers Only Visually Impaired & Closed Captioning Notification Voicemail Instructions - Avoca, Minden, McClelland, Neola, Persia, Shelby & Rural Underwood Voicemail Instructions - Brayton, Elk Horn, Exira, Kimballton, Marne, Underwood City & Walnut Elk Horn - 712-764-6161 Walnut & Avoca - 712-784-2211 4242 Main Street, PO Box 120, Elk Horn, IA 51531 510 Highland Street, PO Box 346, Walnut, IA 51577 | 161 S Elm Street, Avoca, IA 51521 metc@metc.net FORMS, TERMS & POLICIESCONTACT US

We provide select services in the following locations. Please contact us to find out more information about what services we provide to your specific location. Atlantic Oakland Avoca Neola Underwood Exira Exira - rural Walnut Minden Shelby Elk Horn Persia Kimballton McClelland Marne Brayton Bentley Elk Horn - 712-764-6161 Walnut & Avoca - 712-784-2211 4242 Main Street, PO Box 120, Elk Horn, IA 51531 510 Highland Street, PO Box 346, Walnut, IA 51577 | 161 S Elm Street, Avoca, IA 51521 metc@metc.net FORMS, TERMS & POLICIESCONTACT US

This holiday season, we’re here to spread some serious joy and help you establish a connection you can rely on! Stream all the Christmas movies, research all the family-friendly dessert recipes, and call all the loved ones you’d like with holiday greetings. We’ve got you covered with: Secure telephone connection, so you can check up on Saint Nick Super slick Fiber Internet speeds up to 1 Gig A jolly team of local professionals, ready to help you make some Christmas magic We’re here to make this Christmas one to remember. Don’t miss out on the gift of new Internet or upgraded service from Marne Elk Horn! Learn more Get New Internet or Upgrade Your Current Internet Service - Call Us Today! Elk Horn - 712-764-6161 Walnut & Avoca - 712-784-2211 4242 Main Street, PO Box 120, Elk Horn, IA 51531 510 Highland Street, PO Box 346, Walnut, IA 51577 | 161 S Elm Street, Avoca, IA 51521 metc@metc.net FORMS, TERMS & POLICIESCONTACT US