HOME ACCOUNTS LOANS SERVICES RATES ABOUT US MEMBER RESOURCES Security Center Protect Yourself From Fraud Online & Mobile Security ReliaShield - Identity Protection Tax Fraud Alert Online Banking Security Enhanced for Your Protection Your credit union takes online banking security seriously. That’s why we introduced a security feature called Enhanced Authentication. This security feature adds an extra layer of protection to your online banking experience that will: Defend against identity theft and fraud. Offer you security from any computer, wherever you are. Make it easy for you with one-time sign-up. When you log onto online banking, in addition to your Logon ID and Security Code, you will be asked to choose an image and secret phrase combination (do not use your Security Code as your secret phrase). You will then have to answer three (3) Challenge Questions which are now used to verify your identity when the system detects a questionable logon attempt. Once you have selected an image, secret phrase and and answered the challenge questions, you and your computer will be enrolled in Enhanced Authentication. If you want to access your accounts from another computer, you will have to answer one of your security questions again. If a questionable logon attempt is detected, the system will require additional identity verification before allowing access. Whether you’re at home or on the go, with Enhanced Authentication your identity is protected. Here are some additional precautions you can take to protect yourself from becoming a victim of fraud. Use strong (and unique) passwords – use different passwords for every account, and avoid using easily available information such as your mother’s maiden name, your birthday, part of your social security number, etc. Secure your personal information – don’t give out personal information on the phone or over the internet unless you’re the one that initiated the contact. Protect sensitive information – lock up financial statements and other documents in a filing cabinet, drop off outgoing mail that contains personal info in a secure USPS mailbox, and pick up your mail promptly. Monitor your credit report – request your one free credit report per year from each of the three major credit bureaus (go to annualcreditreport.com (new window/tab) for immediate access). QUICK LINKS LOANS ACCOUNTS NEWSLETTERS CONTACT US CONNECT WITH US We are on Facebook and Twitter. Follow us! You’ll find plenty of useful information such as tips for budgeting, links to webinars, and information on services that will make your life easier (new window/tab) (new window/tab) LOANS We have made it our goal to offer a variety of convenient loans with the lowest rates and the best terms around. Whatever your need might be we have a loan that is right for you. LOANS MORTGAGE Whether you’re buying your first home, moving up or downsizing, or refinancing your current loan, you can take advantage of a variety of mortgage programs right here at your credit union. MORTGAGE Discover more of what we have to offer! Privacy Policy | Accessibility | Sitemap Linked websites are not under the control of Miami Firefighters FCU. We are not responsible for the contents of any linked site or any link contained within a linked site. The privacy or security policies at a linked site may be different from those practiced at Miami Firefighters FCU and you should review the privacy policy of any linked site. CONTACT US 305.324.4004 | 800.426.3324 memberservices@mffcu.org | loans@mffcu.org Hours - Mon-Fri: 7:30AM – 3:30PM 1111 NW 7th St, Miami, FL 33136 (new window/tab) CONNECT WITH US (new window/tab) (new window/tab) (new window/tab) Routing Number: 266080372 NMLS# 803658 © 2021 Miami Firefighters Federal Credit Union