Claims Ratings and reviews from Asurion customers When tech stops working, it’s like life stops working. That’s why we’ve made it our business to make sure your tech works—no matter the location, device, or issue. Every day, our team of 10,000 Asurion Experts helps nearly 300 million people around the world with everything from insurance for iPhone and Android devices to warranties for TVs, laptops, tablets, appliances, and even your favorite gaming system. We’re just a call, tap, click, or visit away for everything from getting a same-day replacement of your phone to help with cracked screens, water damage, and even lost or stolen smart phones. Below are ratings and reviews from Asurion mobile insurance and home tech protection and support customers.* Making customers’ lives easier I had no trouble setting up a claim for my lost/stolen phone. Very simple instructions and website was easy to understand and the replacement phone came very quickly. It came a day earlier than expected and I was impressed with the service. Thank you for a job well done. JENNIFER W. My son broke his phone and needed a replacement. This may have been the easiest thing I have ever done. The process was so simple and fast. I could not be happier with the service. GORDON D. Worth every penny! Nobody wants to lose their phone but if it happens they’ll take care of you quick, no hassle, a smooth experience, I had my phone the next day! Wow that’s amazing I’m a very happy customer, thank you! JAVIER M. I was very pleasantly surprised. I submitted my claim for a cracked screen on a Sunday and had my Apple Watch completely repaired and back in my hands the following weekend. Very fast service. Would highly recommend. MICHAEL The customer service is wonderful. They are very patient and walk you through any issues, and they stay on the phone to make sure that all your issues are resolved. They take very good care of their customers. ANTHONY Who is Asurion? We help people protect, connect, and enjoy all their tech. From fixing cracked screens and replacing lost phones to resolving video streaming issues and more, our Asurion Experts are here to make things right. 4.7 Stars | 12k+ Reviews 4.4 Stars | 49k+ Reviews 4.6 Stars | 280k+ Reviews 4.8 Stars | 14.8M Reviews In-person help at nearly 700 uBreakiFix by Asurion stores nationwide 10,000 knowledgeable and friendly Asurion Experts 24/7 expert tech help via online chat or phone Fast repair, replacement, and support services *The Asurion® trademarks and logos are the property of Asurion, LLC. iPhone® is the trademark of Apple Inc. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein. Tech Help Service Features Tech Expert Stories Tech Help FAQs Mobile Protection Mobile Protection Features Cracked Screen Repair iPhone Protection Samsung Phone Protection Mobile App Center Mobile Protection FAQs How to File a Claim Extended Warranty TV & Home Theater Laptop and Computer Home Appliances Electronics Tablet and eReader Warranty FAQs Asurion Home+ Home+ Features Home+ FAQs Terms & Conditions Appliance Repair Locations Appliance+ Blog Tech Tips Innovation Life at Asurion News About Us Leadership Careers Newsroom Partner with us Contact Us Asurion Enterprise Awards & Recognitions Asurion Reviews ©Asurion 1992-2021. All Rights Reserved. Website Terms of Use Privacy Policy Do Not Sell My Personal Information Trademarks Sitemap Government Information UK Anti-Slavery Statement