Meet the Star Plastics Team The Star Plastics team is made up of smart, hardworking individuals who believe in providing high-quality solutions and exceeding customers’ expectations. If you have any questions, please contact us at Sales@StarPlastics.com. GO TO: MANAGEMENT | SALES | CUSTOMER SERVICE | PURCHASING Management Team Doug Ritchie Founder, Chief Strategy Officer 304.273.0352 Star Plastics Founder Doug Ritchie graduated from WV Wesleyan College with a B.S. in Business Management. In 1988, he founded Star Plastics, then known as SDR Plastics, in Ravenswood WV. In doing so, he created a custom compounding and plastics processing business with a focus on providing the highest quality products available in the market. Doug is on the board of Polymer Alliance Zone, a member of Society of Plastics Engineering (SPE) and the Young Presidents’ Organization; served as President for the Jackson County Chamber of Commerce, and was past chairman of multiple local projects and foundations. He is also involved in the operations of related plastics projects in North America and abroad. Doug shifted roles in 2021 from Star Plastics CEO/President to Chief Strategy Officer. In this new position, Ritchie will focus on the company’s strategic growth, developing, and exploring future partnerships and acquisitions that will help expand Star’s product offering and geographic reach. Donald Wiseman CEO 304.273.0352 Donald Wiseman has over 25 years of experience in the plastics business, having held senior-level leadership positions with PolyOne, Cabot Microelectronics, Americhem, and Rohm and Haas, and has advised on multiple private equity transactions. Most recently, he served as interim COO and Board Member for GreenMantra where he implemented operational best practices and was instrumental in leading the company’s international growth. – Don earned a bachelor’s degree in Chemical Engineering from Youngstown State University, a Master’s in Chemical Engineering from the University of South Carolina, and an MBA from Duke University’s Fuqua School of Business. – Don was appointed Star Plastics’ CEO in 2021 in order to continue to drive Star Plastics aggressive growth. His leadership skills, commercial and operational experience, and success in delivering exceptional growth will make him a valuable asset to the Star Plastics team. Chuck Hoop Director of Sales 304.273.5326 CHoop@StarPlastics.com Chuck Hoop has been involved in the plastics industry for over 25 years. Since 2000, Chuck has been an important component of Star Plastics, Inc. in both the sales and marketing sides of the business. Prior to getting into plastics in 1994, Chuck graduated from The Ohio State University and began his career in transportation and logistics. Within the plastic industry, Chuck has extensive knowledge and expertise in the compounding and distribution of both engineering and commodity grade resins. As the Director of Sales at Star Plastics, Chuck is charged with leading the sales and customer service teams, maintaining top of the line service with Star’s customers, and driving overall growth of the business. Luke Schindler Director of Business Development 304.273.0352 LSchindler@StarPlastics.com Luke has over 30 years of experience in the plastics industry and has been with Star since 1989. Prior to Star, Luke worked as the Warehouse Manager for the Hartley Oil Company based in Ravenswood WV. He completed business courses at West Virginia University at Parkersburg and is an integral part of Star Plastics’ leadership team. Luke’s primary responsibility is the marketing and growth of the Sourcing, Supplying and Tolling business. Frank Liu General Manager of Star Plastics Shanghai +13818780488 Frank.Liu@StarPlasticsSH.com Frank Liu is the General Manager of Asia for Star Plastics Shanghai since 2010. Frank got his start in the plastics industry in 2000 as a sales representative in commodity and engineering plastics. He graduated in 2000 from Polymer Technology of Qingdao University, and then in 2006 earned an MBA at Shanghai Jiaotong University. In 2004, Frank joined GE Plastics with a focus on PC, PBT and LNP products from sales to marketing specialist. He now leads the Star Asia team to serve the injection molding market. Michael Watson Global Product Manager 304.273.5326 MWatson@StarPlastics.com Michael Watson started with Star Plastics, Inc in 1990. He began his career in operations and quickly moved into the Quality Lab, where he was our leader in color matching for several years before transitioning into the New Product Development leader; where he specialized in Flame Retardants and managed the UL products and listings with Underwriters Laboratory. He also worked in technical service with customers on site and became proficient in trouble shooting and product development to meet customer needs. Because of his wide breadth of plastics experiences, Michael has extensive knowledge in production, color, new product development, and management. Michael currently is Global Product Manager, managing our Asia operations, playing a key role in developing and maintaining Star Plastic’s global presence. Lauren Zoller Human Resources Manager 304.273.5326 LZoller@StarPlastics.com Lauren Zoller has joined our Star Plastics team in the position of Human Resource Manager. Lauren has a bachelor’s degree in human resources management from Marietta College, Ohio. She started her professional career in customer service in 2010 and has since gained personnel development experience in roles like Continuous Improvement Specialist, Learning and Development Leader, and Human Resource Senior Specialist in the manufacturing field. Most recently, Lauren was the Human Resources Generalist at Thermo Fisher Scientific where she oversaw and provided guidance on site activities, culture, and driving employee engagement. She is skilled in investigating employee relations issues, supporting managers on HR policies and processes, strategic communication, personnel management, and career development. In joining our team, Lauren will bring new perspectives and strategies to our Human Resources department as well as continue to develop Star Plastics’ workplace environment. Sales Team If you have a product inquiry, please call us at 304-273-0352 or email Sales@StarPlastics.com Tara Chambers Sr. Account Manager, Inside Sales Leader 304.273.5326 Tara Chambers, a graduate of Marshall University and native of Ravenswood WV, has worked in the plastics industry for over 15 years. She began her sales career in the metals market, selling Foundry and Billet Aluminum for six years. Since 2002, she has been a key resource for customers in specifying engineering and commodity-grade materials into applications. As Sr. Account Manager, Tara will continue to manage her key accounts, while developing and leading the inside sales force. John Roberson Sales Representative 304.531.7793 John Roberson got his start in the plastics industry in 1995 with Plastic Selection Group after receiving his BS in CIS/Business Administration from West Liberty University, and later an MBA from Ohio University with a specialization in International Marketing. He has a strong professional history, ranging from sales and marketing to business management and development in a variety of industries. More recently, he ventured back into chemical and plastics distribution, as a member of the Corporate Accounts Business Solutions Team for Nexeo Solutions, LLC in Ohio before joining the Star Plastics Sales Team. John has been with the Star team since 2014, working as an Outside Sales Representative. He serves Northern Ohio, Eastern MI and Western PA, managing molder sales and OEM specification efforts in the region. Samir Mutwalli Sales Representative 502.338.0569 Samir Mutwalli, a graduate of TCU, brings a wealth of material and application development knowledge to the Star Team, with the goal of helping his customers grow profitably. He has held a variety of sales, market development and product management roles over a 15-year career at GE Plastics. Located in Louisville, KY, Samir is a part of Star’s Outside Sales Team and will lead sales efforts in a multi-state region encompassing the states of IL, IN, KY and TN. Randy Ritchey Sr. Sales Representative 331.276.9106 Randy Ritchey, a Southern Illinois University graduate, joins the Star Plastics team with nearly 25 years of plastics experience, including OEM new business development and account management. Randy began his career with Polymer Resources as an account manager for fifteen years, growing and developing new business across a five-state region. He has also worked at Nexeo Solutions, handling accounts based on general-purpose materials, as well as custom formulations for compounders and molders. Randy is well versed with leading customers from the concept stage to completion, following through all at all levels of the manufacturing chain to best support the customers’ needs. This account management experience, along with his familiarity of products and markets, will make him a great asset to the Star Plastics Sales team. Randy lives near Chicago, Illinois, and will service customers in IL, IA, WI, MN and Northwest Indiana. Shayne Meyer Sr. Sales Representative 816.535.4767 Shayne Meyer is a customer-focused sales professional with over 20 years in the plastics industry. Meyer started his time in plastics when he received a Bachelor of Science in Engineering Technology from Pittsburg State University in KS, with a focus in Plastics Engineering Technology. He has always worked within the plastics industry, starting as a Project Engineer, helping customer accounts reduce production costs and managing design concept projects, and then shifting into Sales and Senior Account Management. He has a long history working with molders and OEMs, especially in terms of technical assistance and material selection. Shayne has excellent relationship building skills, and uses his engineering knowledge to assist molders and OEMs with material selection for new and existing applications based on the requirements of the application. As a new Senior Sales Representative at Star Plastics, Shayne will bring all his technical and customer-relationship experience to the table for new and existing customers and for expanding into new markets and territories. Shayne is located in Kansas City, and will be serving customers in Missouri, Kansas, Nebraska, Arkansas, and Colorado. Melanie Mosser Account Manager 304.273.5326 Melanie Mosser, a Jackson County native, has joined the Star Sales team as an Account Manager. Melanie graduated from West Virginia University with a Bachelors of Science, and has held multiple roles in Public Relations, Sales and Education. She gained valuable sales and customer relationship management experience as an Account Executive with a public relations company, and continued this experience as an Inside Sales Representative for an aluminum company. While there, she managed inventory programs, tracked orders, and helped develop market strategies based on customer feedback. Melanie’s commitment to people, sales experience, communication skills and customer relationship management makes her a great asset to the Star Plastics Inside Sales Team. Whitney Whitney Account Manager 304.273.5326 Whitney Whitney is a Ravenswood WV native and has a BA degree from Marshall University in Broadcast Journalism & History. She has held multiple sales and marketing positions in her professional history, including an Account Representative position at The Epic Brands, Personal Coordinator at Mountain State Agency Alliance, and most recently was an Inside Sales Representative at Constellium Rolled Products LLC. In all of these positions, Whitney developed experience in building strong, long-lasting relationships with prospects and customers, transparent and consistent customer service communications, as well as experience identifying new opportunities for customers. Whitney’s sales management skills will serve her well as an Account Representative on the Inside Sales Team, helping to maintain and grow Star customer relationships. Tom Ridenbaugh Account Manager 704.502.6705 Tom Ridenbaugh is joining the Star team as a hybrid Inside Sales Account Manager. Tom has various Sales roles in his professional career where he’s gained skills in customer service and leadership, negotiation, and relationship building. He’s also well-versed in helping customers improve and achieve their company goals, whether it’s revenue growth or production efficiency. Tom is familiar with industrial sales, as he was most recently the territory manager for a chemical supply company in North Carolina and a sales representative of a major heavy equipment manufacturer. With a track record of over 18 years in sales and account management, Tom will be an effective member of the Star inside sales team, working to manage large accounts and grow incremental sales. As a hybrid inside sales account manager, he will also have a small territory covering Eastern Ohio and Western Pennsylvania. John Albertson Market Development Manager 304.532.1868 John Albertson joins the Star Plastics team with a 30+ year history in the plastics industry, with areas of expertise including engineering, R&D, and quality processing along with account management and sales & marketing. John received a Bachelor of Science in Chemical Engineering from the University of South Florida, and then a Master’s degree in Mechanical Engineering from Southern Methodist University of Dallas, Texas. He’s been professionally involved with national and international plastic corporations in a variety of roles that make him an expert in the polymers field. Due to this extensive career history, he has a vast understanding of the electrical / electronic market, as well as of engineering grade thermoplastics that go into those and related markets. As the Market Development Manager, John will work directly with the Director of Sales to develop new markets, as well as guide new materials for emerging technology markets for Star Plastics compounded plastic material sales. Customer Service Team Lora Cremeans Tolling Coordinator 304.273.0352 LCremeans@StarPlastics.com Lora Cremeans, a Ripley WV native, has over 20 years experience in the plastics industry and has been a dedicated team member of Star Plastics since 1992. Previous to her work with Star, she received a Business Certificate from Roane Jackson Technical Center and worked at Western Dakota Insurers in Rapid City, South Dakota. We are excited to report that Lora’s role has recently expanded into the tolling business unit as the lead coordinator, working with manufacturing and customer to meet their Tolling needs. This is in addition to her Shipping and Receiving responsibilities. Jodi Roman Customer Service Leader 304.203.4998 JRoman@StarPlastics.com Jodi Roman, a graduate of Mt. Vernon Nazarene University, has a long history in sales, management, and customer service. Having previously worked at Star Plastics in the early 2000s in a Sales Administrative role, she has since worked in several positions at Mylan Pharmaceuticals in project management before returning to Star. Jodi lives in Morgantown, WV with her husband and three children, and commutes regularly to be with the customer service team in Ravenswood. As a Customer Service Leader, Jodi focuses on creating and improving systems and processes to help the efficiency of our sales team and order fulfillment. She works closely with our Director of Sales to ensure customer service remains outstanding as we continue to grow. Julie Cogar Customer Service Representative 304.273.5326 JCogar@StarPlastics.com Julie Cogar, a Ravenswood, WV native, is a member of our Star Plastics Customer Service team. At her previous position in the retail food industry, Julie filled a wide variety of roles; from inventory and AR management, to day-to-day customer relations and employee training. She has gained invaluable experience in problem solving, communication and coordination with internal and external customers. Julie is married and has two sons; she volunteers her spare time as the Treasurer for both the local Cub Scouts Pack and Wrestling Club, and enjoys reading, cooking and sewing. With this array of experience and hands-on knowledge, Julie will be a great fit serving Star’s customers, coordinating with the sales team, and keeping our customers needs ahead of all else! Lauren Hinzman Customer Service Representative 304.273.5326 LHinzman@StarPlastics.com We are excited to announce that Lauren Hinzman has joined the Star Plastics Customer Service Team for her first experience in the plastics industry. Lauren is also local to Ravenswood, WV and was most recently the Transportation Manager for a D.O.T. Compliance Company. In that role, she monitored processes against regulatory standards and conducted internal reviews, ensuring quality and compliance in her work. Her communication skills developed through working with peers in training and collaboration, as well as working with prospective clients, will translate to outstanding service to our customers. At Star, Lauren will be joining the Customer Service Team, helping serve our customers’ needs as the Sales team and the company grows. Purchasing Team Sonja Butler Supply Chain Manager 304.273.5326 SButler@StarPlastics.com Sonja Butler has been with Star Plastics for over 15 years, starting as a Purchasing Supervisor, but quickly moving up to Supply Chain Manager for both North America facilities. She began her professional career with Quantum, and then got into technical procurement with Apex Engineering, before joining Star Plastics. Sonja has over ten years experience in supply chain management, scheduling, inventory management, formulation and research; over six years experience in technical procurement and purchasing; and four years in project design in the plastic and chemical fields. She’s also active in the community, coaching soccer for over 10 years. As the Supply Chain Manager for Star Plastics, Sonja manages scheduling between the two North American facilities, and communicates with Sales and Production concerning issues and ship dates. She is responsible for product formulations, inventory levels of various necessary raw materials, works with the lab on new product developments, and manages the purchasing department. Kevin Eagle Account Representative 304.273.0352 KEagle@StarPlastics.com Kevin Eagle began his professional career at Commissary Operations as the Receiving Supervisor. While there, he was responsible for dealing with shift operations, schedules, evaluations and physical inventory. His experience is also enhanced with Computer Science educational background. Kevin started with Star Plastics in 2009 in Floor Operations, and has been in the Purchasing Department since 2010. As Star’s Account Representative, Kevin is responsible for the procurement of raw materials to support Custom Compounded Sales and Manufacturing, along with the re-structure and growth of Star’s Material Marketing Division, PolymerVault. Brandon Humphreys Purchasing Specialist 304.273.0352 BHumphreys@StarPlastics.com Brandon Humphreys, a graduate of West Liberty University, got his start in the plastics industry with Star Plastics, Inc in 2014. Prior to Star, Brandon worked for Fastenal in Sales, where he handled inside and outside sales, inventory management and store marketing. He also owns and operates his own DJ & Sound Services business, gaining valuable experience in customer service and development. He also enjoys all things motorcycle, firearms, and home renovation. Brandon began at Star Plastics in Customer Service, and moved to the Purchasing department. He is responsible for handling feedstock purchasing as well as other internal needs such as packaging, pigments and additives. MWD Days with No Lost Time Incidents Ravenswood, WV 1 Plastics Avenue P.O. Box 249 Ravenswood, WV 26164 Ph: 304-273-5326 Millwood, WV 326 Jack Burlingame Drive Millwood, WV 25262 Ph: 304-273-0352 Shandong, China Private Science and Technology Innovation Park Jilai Coordinated Region Laicheng District, Laiwu City Shandong Province, China 27114 © All Rights Reserved. Star Plastics, Inc. | Navigating Custom Compounds Since 1988