24/24, 7/7 multi-service call center Home Our society Our Sector Contact ANSTEL Our 24-hour customer relationship center 1. Our on-call services Anstel's vocation is to provide a call center service specializing in preventive or curative maintenance activities related to issues in the life of the building (energy, upkeep, maintenance, securing of assets). 2. Our know-how Anstel offers tailor-made solutions combining the experience of its operators and the quality of its telephone and IT infrastructure. The platform has the capacity to manage technical issues, to integrate and handle complex situations and calls. 3. Our commitments Anstel guarantees availability 24/24 and 365/365; high reactivity capable of meeting the needs of each type of customer; a follow-up of all the interventions launched in the field and a retransmission of exhaustive and clear data. 4. Our values Anstel promotes a positive and stimulating culture of performance in its call center. Its motivated employees are empowered to act in the interest of our customers. NEWS A platform looking to the future Innovation allows Anstel to be part of a process of constant progress research in the service of its customers. After the commissioning of its new customer extranet, Anstel joined forces with the Citylity participatory solution and thus fully played its role of facilitator of building life. Learn more CLIENT AREA Username Password Sitemap legal information © AsfaliA