Owned by those we serve. Pay Online Outage Center Contact Us News About Us Search Documents and Forms Hart EMC / About Hart EMC / Documents and Forms Below are helpful documents and forms that you can download for your own use. These documents and forms can always be picked up at our local offices as well. These files are in Adobe PDF format. You need Acrobat Reader in order to view or print these files. If you do not have this program, you can click on the Adobe link to the right and download the free software. Documents and Forms Service Rules Complete Service Rules and Regulations, adopted September 19, 2019. Statement of Nondiscrimination Hart EMC’s Statement of Nondiscrimination Hart EMC Bylaws Complete Bylaws, adopted February 21, 1991. Bank Draft Enrollment Form Use this form to have your monthly electric bill automatically drafted through your bank account. Capital Credit Refund Application Use this form to apply for a capital credit refund that has been issued to a deceased family member Levelized Billing Agreement Use this form to sign up for our Levelized Billing program. Outdoor Lighting Contract Use this form to apply for Outdoor Lighting. Penalty Exemption Form Use this form to enroll in the penalty exemption program. (See form for eligibility requirements) Underground Service Contract Use this form to make a request for underground service. Water Heater Program Use this form to sign up for our Water Heater Program. Heat Pump Rebate Form Use this form to apply for your heat pump rebate. Manufacturers Form ST-5M Use this form to apply for the manufacturing sales tax exemption Rebates – Hart EMC offers rebates for new heat pumps and electric water heaters and for replacing used ones. Specifications Overhead Service Specifications The specifications for an overhead service mast and meter base. Meter Pole /Trailer Pole Specifications The specifications for a trailer pole. OVH Temp Pole Construction The specifications for an overhead temporary pole. Underground Service Specifications The specifications for underground service and meter base. UG Pedestal Construction The specifications for underground pedestal construction. Meter Upgrade Meter Upgrade Project Summary Overview of the Meter Upgrade Project. Meter Upgrade Process A look at the steps to upgrade a meter. How to Manually Read a Meter Directions on how to read your meter. Meter-to-Bill The Process A simple explanation of your bill. Network Equipment Installation Equipment that you may see on a pole. Member Data Privacy Your data is secure. RF Safety Meters and your health. Outage Center Contact Us My Account New Members Refunds Education & Safety Copyright ©2021, Hart EMC. All Rights Reserved. Meter Upgrade Documents Mobile Outage Center Contact Us