1AEA87A1-A3E8-45A0-BA3F-43259E70F420 Created with sketchtool. D7B0B2DF-EB28-4DF5-84A9-0CB685857244 Created with sketchtool. Home Solutions Products Sophie MEET SOPHIE - COGNITIVE SOLUTIONS FOR DIGITAL TRANSFORMATION As a virtual assistant with natural language capabilities, Sophie enhances user experiences with human-like interaction while continuously learning and improving support. Schedule a demo Let's Chat AI Features That Simplify Every Business Scenario As our world becomes increasingly connected, new business challenges have inspired innovative digital solutions. As the world’s premiere omni-channel virtual assistant, Sophie is one of these solutions. Sophie is based on cognitive computing and artificial intelligence, with a focus on self-adaptation and both interactive and contextual automation—enabling her to achieve self-learning and human-like interaction. Her design allows her to assist across different business scenarios and interact with various personas. With an omni-channel approach, she integrates with different channels to provide a tailored customer experience. Whatever your automation needs are, Sophie is ready to learn, enhance, and grow your processes to provide optimal solutions. Consumer Assistant Business Assistant Workplace Assistant Learn more SAI - Stefanini Artificial Intelligence Get more details Sophie and SAI For Greater Business Value Big Data and Analytics Sophie capitalizes on our SAI suite and expertise in analytics, integrating with the most advanced analytics platforms to make your data easier access. Rather than needing to hunt through dashboards to discover the information you need. Sophie can save you time by answering your questions about your analytics data. With better data understanding, you can make better decisions for your business and cater to your users. Integrated with predictive modeling, Sophie will interface with data analytics to communicate early warnings for failures, alert end users of issues, and prevent problems with self-healing skills. Your enterprise will run more efficiently with fewer issues and a more proactive approach. Intelligent Automation Through automation, Sophie can optimize the amount of human support needed for the core business, while taking on the burden of routine processes. Sophie is uniquely customizable to your specific business needs and can increase efficiency up to 80%, innovating the way you interact with your customers. Natural Language Understanding Sophie's brain contains over 3 million concepts and is continually expanding her knowledge base to adapt, change, and enhance her understanding and conversational ability. She understands synonyms, typing errors, verb tenses, and common expressions resulting in higher satisfaction and personalization. Integration Sophie's DNA can be integrated with many different systems including: Legacy • ITSM • Tools • CRM • ERP • Applications • Websites • Social Media • Oracle • SAP • IoT Solutions For All Industries Sophie’s interface can be tailored to fit your specific needs, and she is adaptable to a vast range of industries including Manufacturing, Education, Healthcare, Hospitality, and Retail. She can also be implemented to work in cloud, on-premise, or with a hybrid solution to best fit your enterprise. With her ability to evolve and grow with your company as she continues to learn, her customizability continues far after her implementation. Her interface includes an additional knowledge tool that allows knowledge engineers or business analysts to create new contexts without the need for programmers. EBOOK New to AI? Let Us Be Your Guide! Click to Download BROCHURE Stefanini Artificial Intelligence Suite Click to Download EBOOK Sophie's Cognitive Solution Click to download Learn more about how Sophie can optimize your business! Talk with us What Problems Can Artificial Intelligence Help Us Solve? The information age has reached a turning point. See how AI is being used to solve the world’s problems and register for our upcoming webinar to learn more. Read more Previous Next Ready to meet Sophie? Talk to one of our experts! Contact Us Sign up to receive the news POLICIES © 1988-2020 STEFANINI IT SOLUTIONS