Pike View Medical Centre & Westhoughton Branch Surgery English French German Practice Policies Patient Confidentiality All health information contained in your medical records will be kept confidential and secure. This information is only available to those involved in your care. You have a right to know what information we hold about you. If you would like to see your records, please contact our Practice Manager who will advise you accordingly. Detailed Medical Access You are now able to access a more detailed medical record. Please contact reception for more information. Please note that not everyone can access a detailed records, it is at the doctor’s discretion. Threating Behaviour We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. We may exercise our right to take action to have any person removed from the practice list should this occur. Complaints Please Click Here to view the Complaints Procedure. Statement of Purpose Please Click Here to view the Statement of Purpose. National Opt Out Data Please click here to view information on the National Opt Out Data Privacy Notice Please click here to view the Privacy Notice Data Protection Impact Assessment Please click here to view Data Protection Impact Assessment Privacy Policy for COVID 19 Please click here to view Covid-19 privacy notice V3 Data Security Protection Toolkit Guidance Please click here to view Data Security Protection Toolkit Guidance Disclaimer | Cookies

Pike View Medical Centre & Westhoughton Branch Surgery English French German Order a Repeat Prescription Repeat Prescriptions can be ordered in a variety of ways: On line: If you are registered with our on line services you will be able to order your repeat prescriptions this way. Click here to order your prescription online. Pharmacy: You can sign up with a Pharmacy of your choice (please note that we cannot do this for you). Your nominated pharmacy should contact you each month to see if you want all of your medications. They can then order this and either you can pick up from your Pharmacy or they will deliver. If using a Pharmacy it is best to order at least 4 working days before to ensure you do not run out of medication. The surgery is working with your Pharmacy to align your medications so that you order at the same time, please bear with us as this is a long process. If you feel that this is causing you a problem please contact us to discuss. In person: By returning the counterfoil that you receive when your prescription is issued In all instances it does take 2 working days to go through the surgery system Prescriptions will be ready to collect as the table below:- Prescription requested:- Ready for collection:- Monday before 14:00 Wednesday after 15:00 Tuesday before 14:00 Thursday after 15:00 Wednesday before 14:00 Friday after 15:00 Thursday before 14:00 Monday after 15:00 Friday before 14:00 Tuesday after 15:00 Disclaimer | Cookies