OC HEALTH OUR ESTABLISHMENTS OUR NEWS JOIN US MAKE AN APPOINTMENT Patient satisfaction The Oc Santé group is voluntarily committed to a demanding and permanent quality approach , to provide patients with comfort, quality and safety throughout their stay. patient satisfaction is at the heart of our concerns. In a process of continuous improvement of the quality of care, we remain vigilant to collect and take into account your opinion on the progress of your stay in each of our establishments. Satisfaction questionnaire A satisfaction questionnaire will be given to you during your stay. We thank you for taking a few minutes to answer them in order to let us know your comments on the different stages of your stay and your support. E-satis device Since January 2015, the Haute Autorité de Santé has been piloting the national system for measuring patient satisfaction and experience called e-Satis. This device is accessible to patients treated in Medicine-Surgery and Follow-up Care and Rehabilitation establishments. How it works ? When you are admitted, you will be asked to provide us with your email address. Two to three weeks after your release, you will receive an email inviting you to complete the online e-satis questionnaire in order to express your level of satisfaction. If you do not have an email address, you can provide the email address of one of your relatives. In order to best meet your expectations, your opinion is important. We thank you for taking a few minutes, during your stay and once back at your home, to respond to these satisfaction surveys which allow us to always improve the quality of our services. Odysseum Medical Center 194 avenue Nina Simone CS19537 34960 Montpellier Cedex 2 FOLLOW US NAVIGATION General presentation Our news Join us Legal Notice © OC Santé - Copyright 2017