Home Company R&D References News Quality Contact You are here:Home > Quality Services Market Sectors Technological Areas Quality The Quality Policy of Softcom-Int We will achieve customer satisfaction by continually improving processes, products and services to ensure they consistently meet or exceed customer requirements The main concern of the Softcom-Int Top management is to sensitize all staff on quality, the continuous effort to improve the existing Quality Management System as well as the efficiency of their work through the effective use of the company resources. The quality-oriented objectives of Softcom-Int are summarized as follows: • To achieve and maintain the quality of the delivered productsand services at the level promised to the customers, using the best available technology and expertise, • To undertake and carry out its work in accordance with applicable specifications, • To deliver customer orders within agreed deadlines and according to the agreed terms and budget, • To plan quality improvements of the delivered products based on the information returned by customers, • To ensure an organized education and training of all staff in order to gain awareness and expertise in quality work, • To provide assistance and advice to the customers on quality issues, • Continuous Improvement, regarding training and procedures, within the quality system and continuous effort to encourage all staff to do the same, • Maintaining close personal contact with customers to ensure continued awareness of their needs and the needs of their customers in terms of quality and services. • Work with all employees to ensure that the level of quality and services with regard to the company’s products is satisfactory, while seeking satisfaction of the employees. In general, the objective of Softcom-Int is to achieve, maintain and improve the company’s image and credibility in both the local and global markets, while ensuring long-term partnerships so as to supply software solutions and IT services of high quality at competitive prices. Softcom-int’s business related activites are the following: 1. Design, Development, Testing, Maintenance, Parametrization of Sofware (Σχεδίαση, Ανάπτυξη, Έλεγχος, Υποστήριξη και Παραμετροποίηση Λογισμικού); 2. Implementation and/or completion of IT solutions (Υλοποίηση ή και Ολοκλήρωση Λύσεων Πληροφορικής); 3. Software Installation (Εγκατάσταση Λογισμικού) 4. Professional Trainings (Παροχή Υπηρεσιών Εκπαίδευσης). Softcom-Int Chief Executive Officer Dr. Zoi Ekaterinidi October 2013 Why Choose Us? > Team spirit > Competences > Commitment > Creativity > Motivation > Active thinking > Middle European mentality > Flexibility > Dedication > Processes > Innovation > Located in EU > Costs Efficiency follow us on © Copyright 2010-14 SOFTCOM-INT All rights reserved Privacy Policy