Home > FAQs FAQS Here you will find answers to frequently asked questions about ALCS. QUESTIONS FOR NON-MEMBERS Am I eligible to join? What is 'secondary use' or 'secondary rights'? Are you the same as Public Lending Right (PLR)? How do you know what is copied? Do I need to be paid via my agent? I don't live in the UK, can I still join ALCS? How is ALCS funded? GENERAL MEMBER QUESTIONS I haven't received my forgotten password link. I signed up with a different email address and need to change it. I want to update my password. I recently moved home. I want to report the death of an ALCS member. FINANCIAL QUESTIONS I have changed bank accounts and need to notify you of my new payment details. I now live abroad, how can I get my royalties paid into my overseas bank account? I have a VAT query. How do Tax and deductions work? I haven't been paid in the most recent distribution. I've been paid a lot less than usual. My book doesn't appear to be earning any royalties – why? WORKS QUESTIONS How far back should I go when claiming for books, journals and articles? Why does some of my work on my account say pending, and some others say 'edit'? My journals haven't been accepted and I entered them ages ago. ALCS pays for journals and magazine articles – are newspapers included? Why does ALCS hold money for journal/magazine writers and where does it come from? I made a mistake when entering my work in my account – what should I do? ALCS NEWS CONTACT US FAQS VIDEO TUTORIALS CONTACT US Fifth Floor, Shackleton House, 4 Battle Bridge Lane, London SE1 2HX 020 7264 5700 LEGAL NOTICECOOKIESPERSONAL DATA AND PRIVACY POLICY © 2021. Authors' Licensing and Collecting Society. All rights reserved. Made by Outlandish OUR USE OF COOKIES We use necessary cookies to make our site work. These are essential for you to browse our website and enable core functionality such as accessing the secure area of the ALCS site. We’d also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept. For more detailed information about the cookies we use, see our Cookies page. ALLOW ALL COOKIESONLY ALLOW NECESSARY COOKIES