Corporate Europe Australia Europe North America Secondary menu Skip to primary content Skip to secondary content Home About Percepta Services News Resources Careers Contact Percepta Europe Creating customer loyalty Connect with us Twitter LinkedIn Facebook Search From surveying to advanced analytics, integrate your customerCUSTOMER INSIGHT Read more of our opinion on customer experience and have your say on what really matters.VIEW OUR BLOG Europe Percepta is a full-service, customer loyalty company. We work with our clients to help them establish and maintain strong, enduring relationships with their current and prospective customers. We do this through a variety of custom programmes designed to provide our clients’ customers with a better and more satisfying consumer experience. News Percepta Fundraises for Local Charity through 'Shop Wars' November 15, 2012 The Glasgow team participated in ‘Shop Wars’ to help raise money for our local charity, The Prince & Princess of Wales Hospice. We took over three of the hospice shops for the day in a friendly competition to see who can raise the most amount of money for charity. Read on to discover who won and find out more about our fundraising efforts for the Hospice. Christian Gondek appointed Lecturer at the FOM, Germany October 30, 2012 Percepta Germany's Managing Director, Christian Gondek, has been appointed to the position of Lecturer at the FOM Hochschule für Oekonomie & Management - University of Applied Sciences. Read on to learn more about Christian's association with the University and his role as a key member of Percepta's team. Percepta Talks Loyalty September 28, 2012 Alan Bates, who leads service design and marketing for Percepta in Europe, Africa & Asia Pacific, will be speaking at the next 'How to...' event hosted by the Glasgow Chamber of Commerce. Alan will present a workshop to businesses across the city, encouraging discussion and debate on customer loyalty and its driving factors. The event will take place on the 26th of October 2012. Read on for more details. More news Conversations feedgator_eu Feature Pay Less for Increased Customer Satisfaction July 15, 2013 In February 2013, Percepta Germany was tasked with improving Customer Satisfaction for a global automotive manufacturer without increasing costs. Within an eight week time period, and without any additional budget, the team improved Customer Satisfaction by 18%, Concern Resolution by 20% and added 10%-points to customers’ repurchase intention. Read the details Percepta Corporate Australia North America © Percepta Site Map Become a Partner Privacy Policy & Legal Information