we • glass CORPORATE HOLLOW GLASS FLAT GLASS ENGINEERING SUPPORT LOGIN Engineering after-sale service Contact search Customer service Spare parts Engineering after-sale service Our after-sale service is efficient and highly skilled in order to face any production need of our Customers and the specific features of machinery. 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Spare parts, Repair Service (Italy) Via Genova, 82 Cuneo (CN) ph. +39 0171 310611 fax +39 0171 401611 engineering.spareparts@bottero.com Bottero S.p.A. Service (Italy) Via Genova, 82 Cuneo (CN) ph. +39 0171 310947 fax +39 0171 401611 engineering.service@bottero.com Bottero S.p.A. Sales office (Italy) Via Genova, 82 Cuneo (CN) ph. +39 0171 310611 fax +39 0171 401611 bottero@bottero.com Bottero Glass Industry (Foshan) Co.Ltd Spare parts, Service, Sales office, Repair Service (China) NO.7 Workshop, NO. 6, Chengyou Road, Danzao Town, Nanhai District Foshan City ph. +86-757-23838898 fax +86-757-23838601 engineeringchina.spareparts@bottero.com Customer service Engineering Write: engineering.service@bottero.com Call: +39 0171 310870 +39 0171 310698 Our Product Support is available by phone and by email for all Bottero Customers, according to the working time table below. Phone Assistance Support Hours Helpline Hot line From Monday to Friday 8.00 - 12.30 / 13.45 - 17.15 on demand Spare Parts Our Spare Parts Service relies on: computer database, regularly updated, of all installed equipment. The items and assemblies composing each equipment are known and coded (technical documentation describing in detail any customization performed on the single machine is always available). This allows (together with a specific documentation consisting in spare-part manuals, with exploded drawings of the assemblies) to identify unambiguously the required spare-part; availability of original spare-parts for the entire life of machinery. In case of obsolescence of any off-the-shelf components, Bottero makes up with repairs or interchangeable components (by using, if necessary and possible, adjustments and modifications of machinery); implementation of MRP methods for production and supply of spare-parts also, in order to minimize the delivery times; quick shipping procedures all over the world; special offers, so that the Customers can create their own essential spare-part stock, in order to minimize the machinery downtimes; expertise visits by Bottero technicians in order to check the operating state of machinery and the spare-part stock-on-hand, and to suggest and provide interventions targeted to the best possible upkeep of machinery. Write: engineering.spareparts@bottero.com Call: +39 0171 310611 Hollow Glass Technology Automation Service Revimac Hollow Glass Technology Automation Service Revimac Flat Glass Float Cutting Glass stock Management Straight line edgers & Bevellers Double Edgers Drilling CNC Laminated Lines Engineering Float cutting lines Patterned lines Laminated production lines Handling for Coater Solar processing lines Handling for Mirror Off-line cutting Packing lines Support Hollow Glass Forming Engineering Flat Glass Engineering Other services Select Language and Market Language English italiano Market Select one... Europe USA and Canada South America Far East Asia Copyright © 2021 BOTTERO S.p.A. All rights reserved. | P.IVA 00928730043 Cookie Policy | Privacy Policy | General Terms and Conditions | Ethical Code | Company info | Follow us on Use of cookie: Cookie help us ensure you have a better browsing experience. If you continue to browse this site, you agree to our use of cookies. 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