Corparate R & D Technical Service Products Our Partners Contact TR Find Your Local Partners SEM GROUP serves in Turkey, Switzerland, Czech Republic, Poland, Romania, Azerbaijan, Croatia, Bosnia-Herzegovina, and Kosovo. SEM GROUP globally has close to 400 employees working in administrative, sales, marketing, and customer support units. About Us Sem Laboratuar Cihazları Pazarlama San. ve Tic. Inc. was established in 1989, Istanbul. Ankara and Izmir offices, common selling points in every point of Turkey, employees, chromatography instruments and spectroscopy instruments, with other subsidiary devices’ selling and after-sales support issues, serve in the ‘Full Service’ understanding. Sem Laboratuar Cihazları continues serving with technology leading companies, initially sector leader ‘Agilent’ and other companies which are represented by Sem Group. Sem Laboratuar has lots of national and international qualified certifications. Our companies maintain their activity according to current regulations and laws correctly. We present high technology, trends, and applications, by combining our technical knowledge and sectoral experiences. We are proud of always being together with our dear customers and users, with our projects we are implementing, consultancy service. Customer satisfaction and delivering the best solutions were key drivers within the group. Over 25 years of our continuous development and growth, we have established ourselves as a market leader in all of the territories we are covering. Currently, we are employing more than 400 people in seven different countries – Turkey, Poland, Czech Republic, Croatia, Romania, Bosnia and Herzegovina, Kosova and Azerbaijan with a sales presence in many more. Our Team We regard our employees as our greatest value; perpetuate development, motivation, and loyalty, perform as a participant organization, every time we aim our employees to feel themselves their values and the real architect of our group’s success. Highly motivated employees are the road to pleased customer hence it means the road of success. Therefore we support our employees periodically both technical and self-improvement educations by providing the opportunity to be attended. Herewith we provide the opportunity to our employees to aim for continuous development of instruments and services in particular periods and put them through professional educations in addition to this we also provide an opportunity to increase their perfection with self-improvement education to maintain perfect business organization. Policies, Corporate Governance & Compliance Conducting the business according to applicable law and company rules; SEM Group respects applicable law, including international laws, and requires all of its employees and business partners to do likewise. Below lists some of the main points that are of particular practical relevance; Employee Relations and Rules Customer Relations Supplier, Dealer and Service Relations Competitor Relations and Competition Event participation Customer gifts Information Management Confidentially Quality Policy With the high technology, knowledge and experiences, and full-service understanding, we aim to make our customers pleased. We are committed to further customer satisfaction goals: providing better quality, faster and more economical solutions. Better Quality: Better quality to satisfy the needs of our customers To produce solutions and to implement these in a complete and error-free manner. Faster: In the shortest time, We provide the best service to our customer solution without compromising quality. More Economical: High quality and fast service, economically most advantageous solutions. Continuous improvement is essential in all our sales and after-sales support services. With this understanding, our slogan in our activities is always to create a “Difference in Service”. Sem Laboratuar Cihazları Pazarlama Sanayi ve Ticaret A.Ş PRODUCTS Analytical Equipment Group Lab Solutions And Chemicals Group Clinical And Life Sciences Group Jasem Clinic & Food Kits RTU Group SEM About Us Our Core Values History of SEM Our Services CONTACT web@sem.com.tr Barbaros Mah. Temmuz Sok. No: 6 Atasehir / Istanbul