Elbphilharmonie Plaza © Daniel Dittus PLAZA A panoramic view of the port and the city from a height of 37 metres above ground level Book Plaza tickets Book Plaza tickets VISIT TICKETS WHAT IS THE PLAZA? ON OFFER ON THE PLAZA GOOD TO KNOW VISITING THE PLAZA DURING THE CORONAVIRUS PANDEMIC According to a recent resolution issued by the Hamburg Senate, the Elbphilharmonie Plaza has reopened to visitors. Health and safety is our top priority so we are limiting the number of people allowed on the Plaza at any given time; visits are controlled by issuing tickets. Plaza tickets can be booked in advance online. PLEASE NOTE: you must keep a minimum distance of 1.5 metres from other people visitors are required to wear medical face masks on the Plaza, in the corridor leading to the Ticket Shop, in the lifts and on the »Tube« escalator Please note that, in accordance with Section 5 Par. 1 No. 3 of the Hamburg SARS-COV-2 Containment Act, people with typical coronavirus symptoms will not be admitted onto the premises. OPENING TIMES Plaza: 10:00–24:00 daily (last admission 23:30) Elbphilharmonie Shop on the Plaza: 10:00–20:00 daily Information desk in the entance area: 10:00–23:30 daily Visitor Center, Am Kaiserkai 62: 10:00–19:00 daily 24 and 31 December: Plaza: 10:00–15:00 (last admission 23:30) Shop, Information desk and Visitor Center: 10:00–15:00 TICKETS INDIVIDUALS OR SMALL GROUPS OF UP TO 6 PERSONS Plaza tickets can be booked online (€2 per ticket). Tickets for a same-day visit may also be available in person at the Elbphilharmonie. Ticketholders for concerts in the Elbphilharmonie Grand and Recital Halls gain admission to the Plaza two hours before the start of the event. Book Plaza tickets GROUPS OF 7 PERSONS OR MORE Same-day visit: Plaza tickets are available from the Elbphilharmonie Visitor Center, from the information counter (daily 9:00-23:30) at the main entrance area of the Elbphilharmonie and online. A booking fee of €6.00 per ticket applies. Advance booking: Plaza tickets booked at least one day in advance are available from the Elbphilharmonie Visitor Center and online. A booking fee of €6.00 per ticket applies. Book Plaza tickets for groups PLAZA TOURS Currently no Plaza tours are taking place. WHAT IS THE PLAZA? A MEETING PLACE In the interior area of the Plaza you will find stairways and lifts to the concert halls, the takeaway café »Deck & Deli«, and the lobby of »The Westin Hamburg« hotel. Information on the Elbphilharmonie, books, CDs and souvenirs are for sale in the Elbphilharmonie Shop. Visitors can discover the Elbphilharmonie in different ways with the Smart Table, a digital infotainment table – from a high-speed drone flight to a detailed picture gallery. Please note: as a result of coronavirus restrictions, the Smart Table is not currently available for use by visitors. Find out more digitally about the Smart Table Smart Table © Peter Hundert THE INNER PLAZA Dramatic reflecting surfaces, vistas, approaches and passageways are all important architectural features of the Elbphilharmonie. This includes the Plaza: in the centre point of the Plaza, a light shaft allows visitors to get a glimpse of floors 12 to 17 of the Grand Hall foyer. Several areas are covered with reflecting glass, shimmering fragments of harbour life, the sky and the city. Particularly prominent are leaning columns that allow for an unobstructed flow of people on the Plaza. From the outside, it seems as if the glass structure is floating above the old red-brick warehouse. Elbphilharmonie Plaza © Maxim Schulz Sneak peek of the Plaza (Google Streetview) THE OUTER PLAZA At approximately the centre of the Plaza on both longitudal sides of the building, two eight-metre-high wind deflectors open up to reveal large facade cutouts that overlook the inner city and the harbour. Visitors can walk all the way around the Elbphilharmonie on the outer Plaza. The Outer Plaza © Daniel Dittus GETTING TO THE PLAZA The way to the Plaza is an experience in itself: from the main entrance of the Elbphilharmonie, an 82-metre-long, curved escalator with elaborate lighting leads visitors up through the old Kaispeicher building. At the top, on the 6th floor, a panorama window offers a spectacular view down the river Elbe towards the harbour and docks. Visitors then take a second, shorter escalator up to the Plaza on the 8th floor. Approximately 8,000 discs glitter in the two-way Tube – the world’s first curved escalator, with a total travel time of approximately 2.5 minutes. Tube © Michael Zapf ON OFFER ON THE PLAZA Plaza Shop © Sophie Wolter ELBPHILHARMONIE SHOP A selection of products and souvenirs, made exclusively for the Elbphilharmonie, are for sale in the Elbphilharmonie Shop. Also available: books and CDs by many artists featured in the current season, the Elbphilharmonie Magazine as well as information on the Elbphilharmonie. Opening Hours 10:00–20:00 daily Top Ten Elbphilharmonie Souvenirs Störtebeker Elbphilharmonie / Deck & Deli DECK & DELI On the Elbphilharmonie Plaza, freshly baked produce, ice cream and tempting cold and warm savoury snacks are on offer. In addition to a large selection of soft drinks, wine, sparkling wine and coffee, visitors can try the complete variety of Störtebeker cask beer varieties. Opening Hours 17:00–21:00 daily More about Food & Drink at the Elbphilharmonie The Westin Hamburg / Foyer © Matteo Barro THE WESTIN HAMBURG In the upper part of the Elbphilharmonie, The Westin Hamburg’s 244 rooms and suites offer a spectacular view of the river Elbe, the Speicherstadt and the HafenCity. The entrance to the lobby is located on the Plaza. More about The Westin Hamburg GOOD TO KNOW How is Plaza admittance regulated? Is a Plaza ticket valid for public transportation? Do restaurant customers require Plaza tickets? Is the Plaza accessible for persons with mobility disabilities? How do I get from the parking garage to the Plaza? Is it allowed to take photography and video recordings? Are there toilets for visitors on the Plaza? May dogs be taken onto the Plaza? Is there WiFi on the Plaza? May I smoke in the Elbphilharmonie? Who should I contact if I find or lose an item? What protective measures are in place in the event of flooding? 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