menu Safety investigation Breadcrumb Home Safety Safety investigation At Airbus, safety remains the top priority for all our products. To achieve this, we put the focus on preventing or minimising safety-related incidents/accidents through innovative technologies, enhanced operations, and strong teamwork. When an accident occurs, Airbus has established strong and transparent processes on how to respond and provide appropriate support to safety investigation authorities – as well as applying the lessons learned to further improve safety and avoid future incidents/accidents. As a manufacturer, Airbus has an important role to play in bringing new technologies with safety benefits into operational use. We have marked many key achievements while supporting safety investigation agencies over the years – leading to advances in design and maintenance, training, operations, and safety management. Providing expertise When an aircraft accident/incident involves a civil aircraft or rotorcraft, independent Safety Investigation Authorities (SIAs) must launch an investigation to collect and analyse evidence to determine the circumstances and the certain or likely causes of the accident or incident. The purpose of these investigations established by international aviation standards is to draw lessons learned with a view to prevent a recurrence. During these investigations Airbus primarily serves in an advisory role in accordance with international law and the established aviation industry protocols involving aircraft manufacturers, equipment suppliers and the international aviation agencies. Airbus stands ready to provide the company’s expertise and resources in supporting the independent safety investigation agencies for their gathering, recording and analysis of all relevant information. The immediate response to a serious incident / accident by Airbus may involve the deployment of competent company personnel – who are on standby status – to assist in data collection at the site, with subsequent evaluations that make use of the company’s laboratories, simulators, and other technical resources around the world under the supervision of SIAs. Selected Airbus specialists – trained to work on an incident/accident site while adhering to the necessary protocols – may be nominated to support an investigation. Analysing the situation Airbus can dispatch a “Go Team” within a few hours after being notified of a serious incident/accident. The composition of a group and timing is adapted to the specific event and location. The role of specialists on the “Go Team” is to assist the Airbus lead investigator and provide technical support to the appointed safety investigation agency in order to help identifying, preserving, and recovering evidence from the incident/accident site. Airbus personnel will stay the full amount of time needed to complete their mission, and as long as the safety investigation authorities require their expertise. Once data has been collected, Airbus works in support of the investigation authorities, making its resources available for in-depth analyses covering multiple domains – from manufacturing, engineering and operations, to training, maintenance, human factors and beyond. This assistance is highly valued in identifying the circumstances of the concerned event, understanding their cause(s) and defining steps that can eliminate or avoid them in the future. Understanding safety investigations International aviation standards established safety investigation as an independent process with the purpose of accident and incident prevention, which includes the gathering and analysis of factual information, the drawing of conclusions, including the determination of causes and/or contributing factors and – when appropriate – the making of safety recommendations. The main objective of the safety investigation of an accident or incident is the prevention of accidents and incidents, and never apportion blame or liability. The accident investigation authority should have independence in the conduct of the investigation and have unrestricted authority over its conduct. remove Collapse All add Unfold All International standards for safety investigations Parties involved in an investigation: The civil aviation context Parties involved in an investigation: The military context The role of the Safety Investigation Authorities The Airbus role in an investigation How Airbus ensures immediate support to Safety Investigation Authorities after an accident? 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