What We Offer How It Works Locations Become a Driver Get Started Log In Learn More about Dropoff Resources Want to know more about Dropoff, what we do, how we are different, and the benefits you can expect when you partner with us for your local, same-day deliveries? Take a look at our library of resources and/or give us a call to learn more. Contact Us Today Case Studies View all case studies Elite Medical Lab Industry: Healthcare Based in Houston, TX, Elite Medical Lab provides comprehensive testing for patients in several clinics in the area. As their volume for deliveries continues to increase as a result of their growing business, it is critical for Elite Medical Lab to find a professional, same-day medical delivery service they can rely on. Read More (PDF) Inovatiqa Industry: Healthcare Inovatiqa is a global distributor of lab, medical, and dental supplies that serves clients in and around Houston, including the Texas Medical Center. One can only imagine the vast amount of supplies needed for the largest and one of the most highly renowned medical centers in the world. "I prefer the personal, dedicated experience I get from Dropoff." Read More Rosso & Flynn Industry: Food & Grocery Rosso & Flynn uses Dropoff to coordinate all of the logistics around delivering its fresh cuts of meat — from determining the most efficient routing to the number of drivers and vehicles needed. “We used to do all of the deliveries ourselves on Sundays. It was complicated, time-consuming, and a huge burden for us. Dropoff has become a true partner and extension of our business." Read More Blogs View all blogs Horizon Technology Finance Leads $30 Million Venture Loan Facility to Dropoff Horizon Technology Finance announced today it closed a $30 million venture loan facility to Dropoff, of which Horizon funded $12.5 million of the initial $20 million draw, and a private investment vehicle managed by Horizon Technology Finance Management LLC, Horizon’s advisor, funded $7.5 million. Read More Dropoff Client Success Story: Blackbox Meats BlackBox Meats is centered around one clear vision: To allow meat companies across the country to easily offer their premium meats directly to consumers. Launched… Read More Dropoff Client Success Story: Tomlinson’s Feed For more than 70 years, pet owners in Austin, Texas have turned to Tomlinson’s Feed for natural, healthy pet products and trusted guidance on animal nutrition. Dropoff… Read More Videos The Dropoff Experience We always go the extra mile to deliver the highest level of service possible. Frequently Asked Questions How Dropoff Works Pricing My Account Technical Restrictions, Policies, and Additional Fees Careers How Dropoff Works How can I set up a Dropoff Account? Expand How do I schedule a delivery? Expand What are your hours of operation? Expand Does Dropoff deliver in my city? Expand How fast do you deliver? Expand How do I make a change to or cancel my order? Expand Can I contact my Driver for last-minute delivery issues? Expand Does Dropoff offer different time frames for orders? Expand What does “Ready Time” mean? Expand How far in advance can I schedule a delivery? Expand Can I offer Dropoff same-day delivery to my online customers? Expand Can I set specific times for my regular deliveries? Expand I have my own fleet but sometimes need extra help. Can I supplement my fleet with Dropoff? Expand I have my own drivers but no longer want to manage them. Can Dropoff help? Expand I have sensitive items to be delivered. Can Dropoff offer temperature-control? Expand Can I specify what Driver Actions my driver will take? Expand Can I track my deliveries in real-time? Expand Do I need to prepare my package for transit? Expand What kind of credentials do your drivers have? Expand How do I know if my items were delivered as expected? Expand What types of items will Dropoff deliver? Expand Pricing What are your rates for delivery? Expand How can I get a price estimate for my delivery? Expand Is the quoted price exact or are there hidden costs? Expand Do you charge more for a van or larger vehicle? Expand Do you offer route-based pricing? Expand My Account Do you require a minimum amount of deliveries per month? Expand How can I view my Order history? Expand How do I add other users to my Account so they can create Dropoff orders? Expand What are User Permissions? Expand How am I invoiced? Expand How do I add a credit card to my account? Expand Can you bill my customers directly? Expand Technical What browsers does Dropoff support? Expand Do you have a mobile app? Expand Do you have an API? Expand What languages does your API support? Expand What is Dropoff Tracker? Expand Restrictions, Policies, and Additional Fees Will I be charged extra if my driver has to wait? Expand Do you require a minimum amount of deliveries per month? Expand What is the maximum size and weight for packages? Expand What kinds of items does Dropoff prohibit? Expand Can I send food packaged with dry ice or cold packs? Expand Does Dropoff deliver alcohol? Expand Does Dropoff accept COD deliveries? Expand Careers How do I become a Dropoff driver or apply for a local Dropoff office position? Expand How do I find out the status of my application? Expand How do I find out the status of my application? Expand Can't find the answer you're looking for? With general or technical questions, email support@dropoff.com or call 1-888-DROPOFF, ext. 1. With press inquiries, email press@dropoff.com. Brands Who Love Us In this fast paced Austin hotel environment, we are always in demand for the highest level of service providers. Dropoff is one such provider, and our “go to” for all of our courier needs. They are swift, professional, and fairly… Read more “JW Marriott Austin” SHEENA GENDRON Concierge Supervisor, JW Marriott Austin I used to do 100% of all our bakery deliveries myself, and with 8-10 deliveries every day, it was becoming a full-time job. Now Dropoff handles my deliveries for me, with zero customer complaints. Today I watched my son play… Read more “Nothing Bundt Cakes” BRIAN HERBSTREIT Owner, Nothing Bundt Cakes - Westlake Previous Slide Next Slide Logistics is about having peace of mind knowing your items make it to their destination on time and in perfect condition. Trust Dropoff to drive your business forward. Get Started What We Offer How it Works The Dropoff Difference About Dropoff About Us Careers Resources Blog Privacy Terms Contact Us Locations + 1 888-DROPOFF info@dropoff.com © 2021. All Rights Reserved. Action Logistics Portal Become a Driver COVID-19: We are taking numerous precautions to ensure the safety of our drivers and your deliveries. Learn More ×