DRA Consulting MENU Privacy Policy Privacy Policy for DRA Consulting Oy’s customer register 1 Controller DRA Consulting Oy Pakkalankuja 7, 01510 Vantaa +358 9 825 64 200 info@dra.fi (hereafter “DRA Consulting”) 2 Contact person for register matters Leena Hainio Pakkalankuja 7, 01510 Vantaa +358 9 825 64 200 info@dra.fi 3 Name of register DRA CONSULTING OY CUSTOMER REGISTER 4 What is the purpose and legal basis of processing personal data? The purpose of this personal data register is marketing and communication to our Customers. The information is used for providing agreed services, developing services and products, invoicing, and for the needs of customer relations. The basis of processing personal data is DRA Consulting’s justified interest on the basis of a customer relationship or other appropriate connection or implementing a contract. The basis of processing personal data is: the delivery and development of our products and services, fulfilling our contractual and other promises and obligations, taking care of the customer relationship, analyzing and profiling behaviour of a customer or other data subject, electronic and direct marketing, invoicing 5 What data do we process? We process the following personal data of our customers or other data subjects, like individuals participating in our trainings, in connection with the customer register: Information of company and company’s contact persons, such as *Business ID, *address, *names, *titles, and *contact details of the contact persons. Information of the customership and the contract, such as past and current contracts and orders, order history, payment and account information, general correspondence with the customer’s contact persons, and other information of the customership, such as name, title, email-address, and phone number of the contact person. Other possible information gathered with data subject’s consent, such as for training or customer events, such as diet restrictions, allergies, or mobility restrictions. Committing personal data, marked with a star, is a requirement for our contractual and customer relationship. Without the necessary information, we are not able to provide the service. 6 From where do we receive data? We receive information primarily from the data subjects. For the purposes described in this privacy policy, personal data may also be collected and updated from publicly available sources, and based on information received from authorities, or other third parties within the limits of the applicable laws and regulations. Data updating of this kind is performed manually, or by automated means. 7 To whom do we disclose data and do we transfer data outside of EU or EEA? We process information ourselves and use subcontractors that process personal data on behalf of and for us. We have outsourced the ITmanagement, and the execution of some of our marketing campaigns to external service providers, to whose server the data is stored. The servers are protected and managed by the external service providers. We disclose personal data to external service providers offering direct marketing. Data may be disclosed to authorities under compelling provisions. We do not disclose personal data outside of EU/EEA. 8 How do we protect the data and how long do we store them? Only those of our employees, who on behalf of their work are entitled to process customer data, are entitled to use a system containing personal data. Each user has a personal username and password to the system. The information is collected into databases that are protected by firewalls, passwords, and other technical measures. The databases and the backup copies of them are in locked premises and can be accessed only by certain pre-designated persons. We store the data as long as it is necessary for the purpose of processing the data. For the basic contact information (name, title, email address, and phone number) of the company’s contact persons, the storage time is two years, and for the sensitive information collected for training or customer events such as dietary, mobility restrictions, and allergies, the storage time is 1 month, after which the information is deleted. We estimate regularly the need for data storage taking into account the applicable legislation. In addition, we take care of such reasonable actions of which purpose is to ensure that no incompatible, outdated or inaccurate personal data is stored in the register taking into account the purpose of the processing. We correct or erase such data without delay. 9 What are your rights as a data subject? As a data subject you have a right to inspect the personal data conserning yourself, which is stored in the register, and a right to require rectification, or erasure of the data. You also have a right to withdraw or change your consent. As a data subject, you have a right, according to EU’s General Data Protection Regulation (applied from 25.5.2018) to object processing or request restricting the processing and lodge a complaint with a supervisory authority responsible for processing personal data. For specific personal reasons, you also have a right to object profiling and other processing concerning you, when processing the data is based on the customer relationship. In connection to your claim, you should identify the specific situation on which you object the processing. We can refuse to act on such request on the basis of the law. As a data subject you have the right to object processing at any time free of charge, including profiling in so far as it relates to direct marketing. 10 Who can you be in contact with? All contacts and requests concerning this privacy policy shall be submitted in writing or in person to the person mentioned in section two (2). 11 Changes in the Privacy Policy Should we make amendments to this privacy protection statement, we will place the amended statement on our website, with an indication of the amendment date. If the amendments are significant, we may also inform you about this by other means, for example by sending an email or placing a bulletin on our homepage. We recommend that you review these privacy protection principles from time to time to ensure you are aware of any amendments made. 12 Cookies We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. 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Tracks the visitor across devices and marketing channels. Session Pixel Tracker loc Oracle Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level). 1 year HTTP Cookie pvc_visits[0] dra.fi This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor a random ID, so the visitor does not get registered twice. 1 day HTTP Cookie uvc Oracle Detects how often the social sharing service, AddThis, encounters the same user. 1 year HTTP Cookie xtc Oracle Registers the user's sharing of content via social media. 1 year HTTP Cookie YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie Marketing (12) Marketing cookies are used to track visitors across websites. 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Persistent HTML Local Storage yt-remote-cast-available YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage Unclassified (2) Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. Name Provider Purpose Expiry Type actualOptanonConsent Mailjet Pending 1 year HTTP Cookie mail_session Mailjet Pending 1 day HTTP Cookie 12.10.2021 DRA WELCOMES NEW PROFESSIONALS DRA continues to grow and we are proud to introduce our new team of experts. Welcome Henna Juvonen, Elsi Tuominen, Militsa Kukko, Roosa Bäck, Pia Mustakangas, Jasmin Pyrhönen ja Vilhelmiina Peltoniemi. › READ MORE 11.10.2021 SWEDISH SPC APPROVED FOR LESS THAN 50% OF HUMAN MEDICINAL PRODUCTS Fimea reminds marketing authorisation and registration holders of the requirement to submit a Swedish Summary of Product characteristics by 9 February 2022. › READ MORE DRA CONSULTING OY Pakkalankuja 7 01510 Vantaa, Finland CONTACT US +358 9 825 64 200 info@dra.fi FOLLOW US Facebook LinkedIn Instagram Twitter RSS INITIATE A PARTNERSHIP Request an offer or leave a message. CONTACT US NEWSLETTER Subscribe to DRA's free newsletter. SUBSCRIBE MATERIALS Media Privacy Policy DRA Consulting Inspecta Bisnode AAA Kauppalehti Achiever Kauppalehti Growth Company Asiakastieto Redland.fi