Create an Account Sign In Search GOVERNMENT DEPARTMENTS E SERVICES BUSINESS I WANT TO Feature LinksADA Notice Americans with Disabilities Act Notice NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Mineral Wells will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. EMPLOYMENT The City of Mineral Wells does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. EFFECTIVE COMMUNICATION The City of Mineral Wells will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Mineral Wells' programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communication accessible to people who have speech, hearing, or vision impairments. MODIFICATIONS TO POLICIES AND PROCEDURES The City of Mineral Wells will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of Mineral Wells, should contact the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event. The ADA does not require the City of Mineral Wells to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. Complaints that a program, service, or activity of City of Mineral Wells is not accessible to persons with disabilities should be directed to the ADA Coordinator. The City of Mineral Wells will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs. GRIEVANCE PROCEDURES UNDER THE AMERICANS WITH DISABILITIES ACT This Grievance Procedures is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Mineral Wells. The City’s Personnel Policy governs employment-related complaints of disability discrimination. The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request. The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to: John Moran, ADA Coordinator 211 SW 1st Avenue P.O. Box 459 Mineral Wells, TX 76086 In cases in which the complaint is filed against a City Council member or board member, the ADA Coordinator shall investigate the complaint and forward the findings to the Mayor and/or appropriate Chairperson for resolution. Within 15 calendar days after the receipt of the complaint, the ADA Coordinator or his/her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of Mineral Wells and offer options for substantive resolution of the complaint. If the response by the ADA Coordinator or his/her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager or his/her designee. Within 15 calendar days after receipt of the appeal, the City Manager or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Manager or his/her designee will respond in writing, and where appropriate, in a format accessible to the complainant, with a final resolution of the complaint. Any questions, comments, or concerns should be addressed to the ADA Coordinator at (940) 328-7700 or jmoran@mineralwellstx.gov. Agendas & Minutes Meetings Council Message Board Contact Us Online Bill Pay Agendas & Minutes Employment Map Services Contact Us Staff Directory Using This Site ADA Notice Copyright Notices Photography Credits Privacy Notice Site Map Quick Links Financial Transparency Municipal Code Notify Me Notifications Submit a Crime Tip Community Crime Map Helpful Links The Baker Hotel and Spa Plan Your Visit Chamber of Commerce Turkey Peak Reservoir Regional Airport Connect With Us BACK TO TOP