Got a question? Call +44 (0)1525 351800 Best Quality Wheel Bearings *NEW* Steering and Suspension Engine Timing Engine Parts Glow Plugs Gaskets, Oil Seals, Head Bolts Yenmak Piston, Rings and Liners Lubrication Cooling Control Cables Statement of Quality Policy FAI Automotive plc sources, procures, stores, packs and distributes replacement automotive parts under an all-makes programme with the FAI and Camtec brands, covering European, Japanese and Korean passenger cars and light commercial vehicles. The Directors are committed to maintaining a registered Quality Management System that meets the requirements of ISO 9001:2015. We place particular emphasis on obtaining customer satisfaction by: • Treating customers with respect and in a professional manner. • Responding promptly and accurately to customers’ enquiries and orders. • Maintaining and improving on the quality of the products and services that the Company supplies to its customers. • Ensuring that management and staff are trained to meet the requirements of the Company and its customers. • Constantly striving to meet and where possible exceed customers’ expectations. We operate by setting objectives and targets for the Quality Management System. Management periodically reviews achievements against these objectives and targets and continually seeks to improve the effectiveness of the system and enhance customer satisfaction. Our Quality Management System is defined in the Quality Manual, Quality Operating Procedures, and supporting documents. This Quality Policy is communicated to and understood by personnel within the Company. It is periodically reviewed for continuing suitability to satisfy the needs of the Company, customers, other interested parties, and ISO 9001 View the Certificate Keep up to date Sign up for FAI Auto Newsletter Sign me up Follow us Get in touch Main Switchboard: +44 (0)1525 351800 Fax: +44 (0)1525 351804 Email: enquiry@faiauto.com Get in contact UK Area Sales Managers UK Customer Services UK Engine Recon Sales Product Development Export Communications Terms & Conditions | Delivery Terms | Technical Express Returns | Privacy Policy | Cookie Policy We use Google Analytics Cookies to monitor website traffic to help improve the website.AcceptDisable CookiesCookie Policy