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Personal customers Customer services Redirection Online shop Customer services Service Phone number Opening hours Information General personal enquiries Within UK - 08457 740 740 Textfone 08456 000 606 8am - 6pm, Monday to Friday. 8am - 1pm on Saturdays Call this number to contact a Customer Service advisor Redirection Service Phone number Opening hours Information Redirections From within UK - 08457 740 740 International callers +44 1782 668 007 8am - 6pm, Monday to Friday. 8am - 1pm on Saturdays Call this number to contact a Customer Service advisor Query on our website From within UK - 08456 060 406 International - +44 1226 782 503 8am - 6pm, Monday to Friday Call this number with questions about our website and how to use it. Online shop Service Phone number Opening hours Information Online shop 0845 266 8756 08457 641 641 Overseas +44 131 316 7483 8:30am - 5pm, Monday to Friday Call this number to enquire about online shop stamp collecting and small stamp orders or e-mail us at philatelic.enquiries@royalmail.com Business customers Online Business Account Business Customer Services SmartStamp/Online Postage Online shop Online Business Account Service Phone number Opening hours Information Online Business Account 08457 950950 8am - 6pm, Monday to Friday Log into your Online Business Account Business customer services Service Phone number Opening hours Information Business enquiries Within UK - 08457 950 950 Textfone 08456 000 606 8am - 6pm, Monday to Friday Call this number to contact our Business Service Centre. SmartStamp/Online Postage Service Phone number Opening hours Information SmartStamp 0845 600 1334 8am - 5.30pm, Monday to Friday This number is for technical enquiries and account/refund enquiries for SmartStamp. Alternatively e-mail us at smartstamp@royalmail.com Online Postage 0845 611 3425 8am - 5.30pm, Monday to Friday This number is for general enquiries, technical enquiries and refund enquiries for Online Postage. Alternatively e-mail us at onlinepostage@royalmail.com Online shop Service Phone number Opening hours Information Online shop 08457 782 677 Overseas - +44 131 316 7482 8:30am - 5pm, Monday to Friday Call this number to enquire about online shop Business and bulk orders. 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