May 2020 INFORMATION PURSUANT TO ART. 12 AND SS. REG. EU 2016/679, RELATING TO THE PROCESSING OF PERSONAL DATA The Company FIRE SpA single shareholder company, as Data Controller or Data Processor if appointed as Manager by the Client companies, hereby intends to provide information on the processing of personal data deriving from the audio recording of telephone contacts that may have occurred with the interested party. Pursuant to art. 12 and ss. REG. 2016/679 (hereinafter referred to as regulation), and in relation to the data to be processed, we inform you of the following. 1 - PURPOSE OF THE TREATMENT. The processing of the data collected through the registration of contacts with the interested party is aimed exclusively at the pursuit of the following purposes: a) to protect the company assets from any damage that could arise in the event of disputes regarding telephone contacts; b) prepare a training tool to improve the professional skills of the staff; c) allow the legal department of the Companies to respond in a timely manner to any requests from requesting Public Authorities; d) check the quality of the service rendered. 2 - PROCESSING METHOD AND STORAGE PERIOD. The data is collected, processed and archived mainly on magnetic, electronic and / or telematic support. In any case, the processing takes place on the basis of formalized tasks prior to the start of the processing phase, and at the same time as adequate information and instruction on the security measures and procedures to be adopted to ensure an adequate level of security. After 6 months, provided that in the meantime no circumstances have occurred that, pursuant to the law, require further conservation, the company will cancel the audio recordings. 3 - NATURE OF DATA CONFERENCE. The provision is essential to allow the achievement of the purposes pursued with the processing, in the legitimate interest of the owner. 4 - COMMUNICATION. Your data may be communicated to the Client companies of the service provided by the undersigned company, for the purposes referred to in point 1 or - through specific instructions - to Group companies to which the Data Controller adheres for the operational management of registrations. 5 - LEGAL BASIS. FIRE SpA, a single shareholder company, through its operators, informs interested parties contacted about the recording of telephone conversations as indicated in this document. The legal basis of the processing lies in the pursuit of a legitimate interest of the Data Controller (Article 6, paragraph 1, letter f GDPR) or: the right / duty to the correct fulfillment of the contractual obligations assumed; the right to free business as well as, lastly, the right of defense. 6 - RIGHTS OF THE INTERESTED PARTY. Under the conditions provided for by EU Regulation 2016/679, the interested party may exercise the following rights: art. 15 Right of access by the interested party; art. 16 Right of rectification; art. 17 Right to erasure; art. 18 Right to limitation of treatment; art. 20 Right to data portability; art. 21 and art. 22: Right of opposition and automated decision-making process relating to natural persons. In order to verify the existence of the conditions and methods for exercising the aforementioned rights, please refer to the full text of the aforementioned provisions, available on the website: www.garanteprivacy.it, we inform you that, should you consider the above rights violated, the current legislation allows you to lodge a complaint with the national supervisory authority. 7 - DATI IDENTIFICATIVI E DI CONTATTO DEL TITOLARE DEL TRATTAMENTO E DEL RESPONSABILE DELLA PROTEZIONE DEI DATI. Il Titolare del trattamento – o Responsabile del Trattamento qualora nominata Responsabile dalle società Committenti - è FIRE S.p.A. società a socio unico, con sede in Via Bonsignore 1 - 98124 Messina - Tel. 09077821 - Fax 0907782200 - e-mail: fire@firespa.it. È possibile contattare il Responsabile della protezione dei dati scrivendo all’indirizzo e-mail dataprotectionofficer@firespa.it. Fire S.p.a società a Socio Unico Via A. Bonsignore, 1 - 98124 Messina (ME) Ph. +39 090.77821 - Fax +39 090.7782200 - E-mail fire@firespa.it Partita IVA 01787570835