Jump to navigation Products Industry sectors Applications Service & Support News Companies Contact Home Technical support It is part of our company philosophy to see the relationship with our customers not only as a supply relationship. Rather, we see this relationship as a partnership in which know-how can be exchanged. In the event of problems (chemical compatibility, control technology, etc.) it is possible to look for possible solutions together. Because many of the products we make are very complex. As a result, not only the technical know-how of the manufacturer but only the combination with the application know-how and the field experience of our customers leads to optimized technical and economic solutions. In addition to communication via telephone, email ( support@saier.eu ), fax, visits and device training, this website www.saier.eu also serves as a treasure trove for information on dosing technology and for initial details about our devices. In specific cases, however, brochures and documents can also be requested from us. We understand service and support: Competent advice and contribution of our know-how Advice and support in the selection of suitable components Technical data sheets explanatory brochures with selection tables on individual topics and industries (see table below) Operating instructions Support and quick help in the event of difficulties Functioning spare parts system ( see also " SAIER hose selection list " and " Pump hoses for older versions " Offer appropriate accessories Documentation of our devices and systems Guarantee and warranty consistent quality assurance area brochure described devices D. commercial dishwashing Concept appliances for commercial warewashing Concept 2105mcs, Concept 2114mcs, Concept CDI dosing set, Concept CDK dosing set commercial dishwashing Compact devices for commercial warewashing Compact R, Compact K, Compact L +, Compact DUO R, Compact DUO L commercial dishwashing Dosiersets für Reiniger und Klarspüler DSPset 2602, Compact DUO R, Commpact DUO L, DSPset 9701-II gewerbliches Spülen Dosierset DSPSet 2602 DSPset 2602-2 Pumpen, DSPset 2602-3 Pumpen, DSPset 2602-4 Pumpen, ctLog 2013, Datenübertragungsadapter, Auswertesoftware gewerbliches Spülen Profi-Dosiergeräte für Kisten- und Flaschenwaschmaschinen DSP 9805-II, Concept 2106mcs, Concept 2115mcs gewerbliches Spülen Economy-Geräte DSP 2010, DDSP 2035, DSP 9630mcs Wasseraufbereitung / gewerbliches Spülen heavy-Duty-Serie DSP 9415-II, DSP 9429-II, DSP 9612, DSP 9619 Wasseraufbereitung Concept-Geräte mit Dauerlaufeigenschaften Concept 420sm, Concept 420smd, Concept 2112sm, Concept 2112smd Wasseraufbereitung Concept-Geräte für die Wasseraufbereitung Concept 420sm, Concept 420smd, Concept 420i, Concept 2211, Concept 2205mcs Wasseraufbereitung Flockungsmittelpumpen Concept pool master, Concept 420sm, Concept 420smd, Concept 2112sm, Concept 2112smd Wasseraufbereitung / gewerbliches Spülen Leitfähigkeitssensoren ILFS 02, ILFD 02 Industrie und allg. Anwendungen Compact-Serie für die Industrie Compact U, Compact C Industrie und allg. Anwendungen OEM-Schlauchpumpen DSP 9911-E, DSP 9911-EG, DSP 9911-AH Textilbereich Concept-Geräte für den Textil-Bereich Ersatzteilwesen: Bis zu mindestens 10 Jahren erhalten Sie Verschleissteile und wichtige Ersatzteile zu gängigen SAIER-Geräten. Daher sind für ältere Dosiergeräte immer noch passende Ersatz-Pumpenschläuche erhältlich (siehe "Pumpenschläuche für ältere Versionen" und "SAIER-Schlauchauswahlliste". Unser Ersatzeilwesen basiert auf Artikelnummern (bzw. Gerätetypbezeichnungen) und Seriennummern. Aufgrund der großen Vielzahl unterschiedlicher Geräte, ist für die Suche nach älteren Ersatzteilen als Angabe meist auch die Seriennummer erforderlich. Garantie- und Gewährleistung: Unsere Dosiergeräte, Anlagen und Komponenten sind qualitativ hochwertige Industrieerzeugnisse. Zwingende Voraussetzung für jeden Gewährleistungsanspruch ist die sachgerechte Installation und der ordnungsgemäße Betrieb entsprechend der jeweiligen Betriebsanleitung. Dann gewähren wir eine Garantie von 24 Monatenregarding manufacturing, material and construction defects. In the event of such a fault, the device will be repaired free of charge and returned carriage paid. Any claims that go beyond the free repair or replacement, as well as wear parts such as pump hoses, hose holders and rotors, as well as any mechanical, thermal and chemical damage are in principle excluded from the guarantee. The guarantee expires if the devices are used improperly, not operated in accordance with the operating instructions or have already been repaired improperly. news Many thanks to all visitors to our first trade fair appearance in Berlin! All those who couldn't be there get an impression of what they missed live with the Saier CMS video. The success of our first ... more We are driving to Berlin… SAIER will present at the CMS 19 trade fair in Berlin from September 24th to 27th. 2019, also the new MPX dosing technology, which it initially as ... more Contact You have a question? Advice and inquiries at: Tel ++ 49 (0) 761 59 25 20 Fax ++ 49 (0) 761 58 49 09 info@saier.eu contact form service General replacement hoses (current) replacement hoses (older) hose replacement (9911) Privacy Policy Terms and Conditions Imprint © 2021 Saier Dosiertechnik GmbH If you continue to use the website, we will assume your consent. OK additional Information