Monday–Friday: 7AM–9PM ET Saturday: 8AM–8PM ET Access PURE Wherever You Are Through the PURE Insurance mobile app, you have enhanced visibility and 24/7 access to auto ID cards, coverage details, bills and claims information, and much more. Learn more about the many benefits of the PURE Insurance mobile app. You can also access your account online. To get started, register by simply entering your Member ID, billing zip code and preferred email address. To see all that our portal has to offer, view a live sample account. The Member's Guide to Working with PURE The Member Guide is designed to help you take full advantage of your membership. You will find details about our proactive risk management services, our claims process, the PURE Member Advocate® and other conveniences intended to provide you with an exceptional member experience. VIEW THE MEMBER'S GUIDE Claims Information Claims service support is available 24 hours a day, seven days a week. To report a claim, call 888.813.7873, email us at claims@pureinsurance.com or fax 888.636.1359. PURE's claims team delivers a level of speed, professionalism and compassion that sets the industry standard for excellence. Learn more about the Claims Service you can expect to receive in the case of a loss. For any claims related mail for PURE Insurance or PURE Programs, send to: PURE Insurance PO Box 480 Elmsford, NY 10523 Bill Pay Log in to PURE's Member Portal to pay your bill, sign up for Autopay, manage your Wallet and view payment history. You can also manage your account and access important documents and claims information. LOG IN If you need to make a one-time payment to your account, or if you are making a payment on behalf of a PURE member, click here. Enroll to receive your documents electronically: To sign up for eDelivery to safely and securely receive your bills and policy documents electronically, visit the PURE Member Portal or email edelivery@pureinsurance.com. If you have any questions, please call us at 888.813.7873 or email us at service@pureinsurance.com. Depending on your policy type, you may also refer to our FAQs for PURE members or PURE Programs policyholders. Tell a Friend Being a member of PURE means you’re part of a group of thousands of individuals and families who take the same care and precautions to prevent losses and protect their property as you do. The more responsible high net worth individuals who join our membership, the more everyone benefits. We hope you’ll reach out to friends and family members who may also benefit from a membership with PURE. Click below to email us your contact's information so that we can provide them with some important information about who we are and what we do. SEND E-MAIL FOR MEMBERS FOR POTENTIAL MEMBERS FOR BROKERS ABOUT US COVERAGES SERVICES CONTACT US CONTACT US AGREEMENTS LEGAL NOTICES PRIVACY POLICY SITEMAP *Based on the rate per million dollars of Personal Excess Liability coverage, for limits greater than $10 million, as filed by other high net worth carriers. PURE Insurance is the marketing name used to refer to Privilege Underwriters Reciprocal Exchange (PURE), a Florida domiciled reciprocal insurer, as well as other entities in the PURE Group of Insurance Companies. This material is descriptive only. The precise coverage offered is subject to the terms and conditions of the policies issued. Coverage may not be available in all jurisdictions. Average annual savings on homeowners insurance for members nationwide who reported prior carrier premiums from Aug 2018 through Aug 2019. Actual savings, if any, may vary. Referral rate based on 2018 Bain study and 2017 PURE annual member survey. While future SSA allocations are not guaranteed, PURE has made an allocation in each of the past six consecutive years. Please see our legal notices for terms of service relating to intellectual property, copyright and trademarks. Copyright © 2021 PURE Risk Management, LLC. All Rights Reserved. Important Cookie Policy Information PURE uses cookies to make our website easier to use and deliver relevant ads to prospective members. These cookies are small text files that contain a string of alphanumeric characters. They are generated and stored on a user’s computer when an Internet browser (i.e. Chrome or Firefox) visits the PURE website or views one of PURE’s online ads. These cookies do not collect any personally identifiable information. For more information about our cookie usage, please click here. By using this site, you agree that we can place these types of cookies on your device. If you choose to change your cookie settings, you will be presented with this message the next time you visit. Accept All Cookies