DE EN IT Data Protection Privacy Statement General Information The following information provides a general overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. Data collection and processing on our website The data processing on this website is carried out by us, the website operator. Our contact details can be found below under “Data Controller” or in the imprint of this website. On the one hand, your data is collected when you provide it to us. This may be the data you enter in our contact form, for example. Further data is collected automatically or with your consent by our IT systems when you visit the website – especially technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website. Some of this data is collected to ensure that our website is technically error-free. Other data can be used, for example, to analyse your user behaviour on our website. Data protection We treat your personal data confidentially and in accordance with the applicable statutory data protection regulations and this privacy policy. We would like to point out that data transmission over the Internet (e.g. via contact forms, emails or in chats) can have security gaps. A complete protection of the data against access by third parties is not or hardly possible. The measures provided and taken by us to protect your personal data correspond at least to the current standard, so that your data, insofar as they are collected and processed by us, are protected in the best possible way. If you have any further questions about the general protection of your data, you can consult the following privacy statement or contact us personally. Note on data transfer to the USA Our website includes tools and services from companies based in the USA. As a result, personal data may be transferred to the US servers of the respective companies. We expressly point out that the USA is currently (as of September 2020) not a safe third country within the meaning of EU data protection law according to the GDPR. US companies are obliged to surrender personal data to security authorities without you as the data subject being able to take legal action against this or being informed of it. It cannot therefore be excluded that US authorities (such as secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities. If you have any further questions in this regard, you can contact a data protection agency responsible for you or contact us directly. Your rights on your data You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction or deletion of this data. If you have given us additional consent for data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to demand that the processing of your personal data be restricted. Furthermore, you have the right of appeal to a supervisory authority or to the supervisory authority responsible for us. Further details can be found in the following privacy statement or you can contact us directly if you have any questions about how our company handles your data. The use of analysis tools and third-party tools on our website When you visit our website, your behaviour on the Internet may be evaluated statistically. This is mainly done with cookies and with so-called analysis programmes. Detailed information on these tools and the analysis programs we use can also be found in our following privacy statement. Objection to advertising emails The use of the contact data published by us within the scope of the imprint obligation and here in the privacy statement for the transmission of advertising and information material not previously requested is hereby expressly prohibited. We reserve the right to take legal action against the sender or client of the advertising received in the event of infringement (especially in the case of spam emails and offensive content). Mandatory Information on Data Protection Data Controller The controller is a natural or legal entity who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.). The entity responsible for the data processing on this website is: Reactana Katalysatoren und Chemikalien GmbH Justus-von-Liebig-Straße 3 64584 Biebesheim You can contact us under the following email address: info@reactana.de SSL or TLS encryption on our website For security reasons and to protect the transmission of personal data and confidential content, such as enquiries that you send to us as website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of your browser displays “https://” and a lock symbol in front of it. Revocation of your consent to data processing Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. All you need to do is send us an informal message e.g. by email. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation. General information on the Right to Object to data processing in special cases and to direct marketing (Art. 21 GDPR) IF A DATA PROCESSING ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON THE GROUNDS RELATING TO YOUR SPECIFIC SITUATION, INCLUDING ANY PROFILING BASED ON THESE PROVISIONS. THE EITHER LEGAL BASIS ON WHICH A PROCESSING ON OUR WEBSITE IS BASED, YOU MAY TAKE NOTE OF THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING, INCLUDING THE SO-CALLED “OPT-OUT” AND ALSO “PROFILING”, INSOFAR AS IT IS LINKED TO SUCH DIRECT MARKETING. SHOULD YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (ART. 21 PARA. 2 GDPR). Right to lodge a complaint with a supervisory authority In the case of infringements of the GDPR, the persons concerned have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their usual residence, their place of work or the place where the suspected infringement was committed. This right to lodge a complaint is without prejudice to other administrative or judicial remedies. The data protection authority responsible for us can be contacted by post at the following address in the event of a complaint: Der Hessische Beauftragte für Datenschutz und Informationsfreiheit Postfach 3163 65021 Wiesbaden The right to data portability You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible and the effort involved is in a justifiable proportion to this right. Information, erasure and correction Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your personal data stored by us, its origin and, if applicable, recipients, the purpose of data processing and, if applicable, you have the right to correct or delete this data (“the right to be forgotten”). For this purpose, as well as for further questions regarding the processing of your personal data by us, you can contact us at any time using the contact details given above. Right to restrict processing You have the right to request that the processing of your personal data be restricted. The right to limit processing exists in the following cases: If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request that we limit the processing of your personal data. If the processing of your personal data by us was/is unlawful, you can also demand the restriction of data processing by us instead of deletion. If we no longer need your personal data, but you do need it to exercise, defend or assert legal claims, you have the right to request that we restrict the processing of your personal data instead of deleting it. If you have lodged an objection under Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests outweigh the interests of the parties, you have the right to demand that the processing of your personal data be restricted. If you have restricted the processing of your personal data by us, this data – apart from its storage – may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State. Hosting of our Website External Hosting This website is hosted by an external service provider (hoster). The servers used for this are also provided by this external service provider. Personal data collected on this website is stored in encrypted form on the servers of this external service provider. The stored data are mainly: IP addresses contact requests contact details meta- and communication data names website access and similar data ,which can be generated via our website. The external hoster is used for the purposes of management, the fulfilment of contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interests of secure, fast and efficient provision of our online service by a professional provider (Art. 6 para. 1 lit. f GDPR). Conclusion of a Data Processing Agreement In order to guarantee data protection compliant processing for the users of our website, we have concluded a contract for order processing with our host. Data Collection on this Website Cookies Our website uses so-called “cookies”. Cookies are, among other things, small text files and do not cause any damage on your terminal device. They are either stored temporarily for the duration of a session (so-called “session cookies”) or permanently (so-called “permanent cookies”) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your end device when you enter our site (so-called “third-party cookies”). These enable us or you to use certain services of the respective third-party company. Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies) or to optimise the website (e.g. cookies to measure the web audience) are used on the basis of Art. 6 para. 1 lit. f GDPR unless another legal basis is given. We, as website operators, have a legitimate interest in the use of cookies for the technically error-free and optimised provision of our website and the associated services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR). Consent to this can be revoked at any time. If cookies are generally deactivated, the functionality of this website may be limited. Insofar as cookies are used by third parties or for analysis purposes, we will inform you of this separately in this privacy statement and, if necessary, request your consent. Server log files The servers of the external hoster we use automatically store information in so-called “server log files”, which your browser automatically transmits to us. These are among others: browser type and version operating system used referrer URL host name of the accessing computer time of the server request IP address We do not merge this data with other data sources. These data are recorded on the basis of Art. 6 para. 1 lit. f GDPR. We, as website operators, have a legitimate interest in the technically error-free presentation and optimisation of our website. For this purpose, the server log files must be recorded. To the contact form on our website If you use the contact form to send us enquiries for an offer, personal advice or further information about our products and services, your details from the contact form, including the contact data you provide there, will be stored for the purpose of processing your enquiry and in the event of queries to us. As a matter of principle, we will not pass on this and other data to third parties without your consent: name email address At the time the message is sent, the following data is also stored by us or our host servers: The IP address of the user Date and time of transmission This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR). The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – may remain unaffected. Your enquiry by email, telephone or fax If you contact us by email, telephone or fax, your enquiry including all personal data resulting from it (including name and contact data) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided this consent was given during or as a result of your enquiry. The data sent to us by you via contact request will remain with us until you request us to delete it, revoke your consent for storage or the purpose for which the data was stored no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected. Analysis Tools and Advertising Matomo This website uses the open source analysis service provider Matomo. This uses technologies that enable the recognition of the user across pages for the analysis of user behaviour (e.g. through cookies or device fingerprinting). The information collected by Matomo about the use of our website is stored on our server. The IP address is made anonymous by Matomo itself before being saved. This analysis tool is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in an anonymised analysis of user behaviour in order to optimise both our website and our advertising. If consent has been requested and affirmed (e.g. by consenting to the storage of cookies), processing will be carried out exclusively on the basis of Art. 6 para. 1 li. a GDPR. Information collected through the use of our website will of course not be passed on to third parties. Google Ads For our website we also use “Google Ads”. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads enables us to display advertisements in the Google search engine or on third-party websites when internet users enter certain search terms in Google (keyword targeting). Furthermore, targeted advertisements can be played out based on the user data available at Google (e.g. location data and interests) (target group targeting). We as website operators can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks and to our website. The use of Google Ads is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in marketing our services and products as effectively as possible. Plugins and other Tools Google Web Fonts This site uses so-called “web fonts”, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. This enables Google to know that this website has been accessed via your IP address. The use of Google Web Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform display of the typeface on his website. If the relevant consent has been requested (e.g. consent to the storage of cookies), processing will be carried out exclusively on the basis of Art. 6 para. 1 lit a GDPR. Consent can be revoked at any time. If your browser does not support web fonts, a default font from your computer is used. For more information about Google Web Fonts, please visit: https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=de. Google Maps This site uses the Google Maps map service via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR. If the relevant consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit a GDPR. Consent may be revoked at any time. For more information on how we handle user data, please refer to Google’s privacy policy: https://policies.google.com/privacy?hl=de. Google reCAPTCHA We use “Google reCAPTCHA” (hereinafter only “reCAPTCHA”) on this website (version 3). The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to check whether the data input on this website (e.g. in a contact form) is done by a human being or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. the IP address, the duration of the website visitor’s stay on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not notified that an analysis is taking place. The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in protecting our web offers from abusive automated spying and from spam attacks. If the appropriate consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR. Any consent granted can be revoked at any time. For more information about Google reCAPTCHA, please see the Google Privacy Policy and Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de. As of September 2020 Reactana Katalysatoren und Chemikalien GmbH Justus-von-Liebig-Straße 3 64584 Biebesheim +49 6258 – 9801-0 +49 6258 – 81126 info@reactana.de Imprint Data Protection We use cookies to optimize our website and our service. Cookie Policy - Impressum Accept all Functional only View preferences