Insurance and services Damage Customer service Log in to My Fennia Personal customers Business customers In Swedish front page Change in insurance or customer information Use personal Fennia for your personal customers Use personal Fennia for your personal customers You can log in to the Oma Fennia online service securely with your personal online banking ID or mobile certificate. You can log in to the service even if you are not yet a Fennia customer. Whether you are a new or old customer, you can get your insurance handled quickly through My Fennia's chat. log in From the Login menu on the home page, select Personal Customers - Fennia or Fennia Life Select online banking or mobile certificate as your login option Accept the My Fennia Terms of Use Always log in to My Fennia via the links on the Fennia.fi page. Do not bookmark your browser directly on the login page (login.fennia.fi), as this will clutter the information provided during the login and may cause errors in the operation of the service. Fennia's own functionality requires the use of cookies. See your browser-specific instructions for how to allow cookies. To ensure security, we recommend that you regularly update your computer's operating system and browser. If you are unable to log in to Oma Fennia, please contact support at verkkopalvelut@fennia.fi or tel. +358 10 503 03 Mon – Fri 9 am – 3 pm. At Fennia, you take care of your insurance matters around the clock My Fennia you can check your insurance look at insurance policies and invoices make a claim send messages securely notifies you of changes to customer information requests an offer to supplement the insurance cover view notifications and messages you have sent order a Green Card. At Oma Fennia for personal customers, you can also apply for compensation based on the company's voluntary accident or health insurance. In addition to Fennia Life's pension, savings and investment insurance, you can change the investment targets of insurance pay additional fees. Authorize another person to handle your insurance matters for you at Oma Fennia If you wish, you can authorize another person to handle your insurance and claims matters for you by sending us a power of attorney at Oma Fennia. Valtakirjalomakkeen löydät Oma Fenniasta kohdasta Ilmoitukset / Uusi ilmoitus / Muut ilmoitukset ja tilaukset / Valtakirja. Valtuutus tulee voimaan heti lomakkeen lähettämisen jälkeen. Valtuutettu voi hoitaa vakuutusasioitasi verkkopalvelussa annetun valtuuden mukaisesti, esimerkiksi tehdä vahinkoilmoituksia ja lähettää viestejä. Valtuutettu ei kuitenkaan näe verkkopalvelussa vakuutusasiakirjojasi. Asiakaspalvelijamme ovat apunasi Oma Fennian chatissa Henkilöasiakkaiden Oma Fenniassa voit ottaa yhteyttä asiakaspalveluumme myös chatin kautta. Löydät chatin sivun oikeasta alanurkasta silloin, kun asiakaspalvelijamme on vapaana. Kirjautuneena asiakkaana voit hoitaa henkilökohtaisia vakuutusasioitasi laajasti ja saat vastauksen kysymykseesi heti. Oma Fennian chatissa voit esimerkiksi kysyä laskutukseen liittyvistä asioista make a change of address make changes to the content of your insurance coverage terminate certain insurance buy new insurance get advice on other insurance issues Sorry, you can't handle chats at this time. The chat is open weekdays from 9 a.m. to 4:30 p.m., subject to availability. Chat conversations are directed to our customer service professionals, so you always chat with someone. Insurance and services Damage Customer service frequently asked Current affairs For the media Business customers About the Fennia Group Open jobs Briefly in English © Fennia Group Contact information Privacy and Terms of Use Accessibility Call rates and privacy Fennia Facebook Fennia Twitter Fennia Instagram Fennia YouTube Fennia LinkedIn