ABOUT US CONTACT US CAREERS PAY ONLINE / LOG IN FIND AN AGENT PERSONAL BUSINESS CLAIMS INFO CENTER About Us Why First Insurance is Hawaii’s First Choice. Home / About Us LIKE GOOD HEALTH, GOOD INSURANCE IS EASY TO TAKE FOR GRANTED Quietly behind the scenes, it’s there for you day-in, day-out. And, when losses happen, it takes center stage, orchestrating a prompt and satisfactory resolution. If and when you have an insurance claim, you’ll discover that “prompt and satisfactory” are commitments we take very seriously. Founded in 1911, we have been insuring Hawaii’s residents and businesses for over a century. Because of our longevity, we understand the unique insurance needs of our customers and are equipped with the local knowledge to provide fast, professional, and courteous service. Key Advantages for You Convenience Get all your personal and business insurance protection from one local insurer. Our products are represented by a large statewide agency network, featuring 26 independent agencies. Peace of Mind Insure with the largest property and casualty insurer headquartered in Hawaii, offering superior financial strength backed by an “A+ (Superior)” rating from A.M. Best, with policyholder surplus of more than $266.8 million as of December 31, 2020. Creative, Custom Solutions Our brokerage operation, First Risk Management Services (FiRMS) finds solutions for non-standard risks. Local Service Resolve your claims quickly working with qualified, local claims adjusters. Firmly grounded in local culture, and dedicated to the success of Hawaii’s people and businesses, First Insurance actively contributes to the communities it serves through community leadership, service and charitable contributions. First Insurance Company of Hawaii (FICOH) is a member of the Tokio Marine North America (TMNA) group of companies. 2020 Financials Gross Written Premiums $238.6 million Net Income $13.8 million Total Admitted Assets $666.4 million Liabilities $399.5 million Policyholders' Surplus $266.8 million Combined Ratio 102.6% COMMUNITY Help Hawaii Thrive with FICOH LEARN MORE NEWS Want to know the latest? You’ve come to the right place. READ NEWS CAREERS Discover your future with FICOH FIND AN OPENING MAIN OFFICE 808.527.7777 NEIGHBOR ISLANDS 800.272.5202 OAHU AUTO 808.527.7722 PERSONAL Personal Auto Homeowners Renters Homeowners Bundles Renters Bundles FirstTrack Flood Hurricane Travel Insurance BUSINESS Businessowners Policy Commercial Auto Workers' Compensation Risk and Safety Management Industry Specialties Inland Marine FiRMS Surety and Fidelity Coverage Flood Captive Management Services CONNECT Find an Agent Careers Contact & Support Let's Talk First First Insurance Company of Hawaii (FICOH) is proud to be part of one of the world’s most respected insurance groups. The Tokio Marine Group — world-class brands that lead the global marketplace. Learn More » © 2021 FIRST INSURANCE COMPANY OF HAWAII, LTD. AGENCY PORTAL SITEMAP DISCLAIMER & PRIVACY POLICY