solutions@nitec.com My Nitec 028 9442 7000 Nitec Services News Blog Partners About Contact Sign up to our Newsletter Search Complaints What should I do if I have a complaint or wish to report abuse? If you have a complaint or wish to report abuse, in the first instance please contact Nitec directly. The matter will be acknowledged and referred immediately to the most appropriate member of the team to provide the earliest possible resolution. If you do not receive a satisfactory response in the first instance, please address the complaint to Nitec’s Service Desk Manager who will review the matter and report back within two working days. If you are not satisfied with the response from the Service Desk Manager, you can escalate the complaint to Nitec’s Operations Director who will again make an initial response within two working days and aim to bring the matter to a final resolution within 10 working days. Your complaint will also be kept on file to enable us to monitor the number and types of complaints we receive. We'd love to hear from you, call us on 028 9442 7000 Managed Services Network Security Cloud Computing Software Development Hybrid Solutions Unified Communications Nitec HR News History X = Solutions Case Studies Careers Placement Opportunities Contact Partners Certification My Nitec Privacy & Cookies Complaints Procedure Unit 9 Antrim Technology Park Belfast Road Antrim BT41 1QS T 028 9442 7000 F 028 9442 7030 E solutions@nitec.com © Nitec Solutions Ltd Registered in Northern Ireland. Reg: NI33468 ©2021 Nitec Solutions Ltd