Prior to flying to NZ, customers must register for managed isolation accommodation. See more We use first party cookies to optimise site functionality. We also use third party cookies to analyse site performance and usage, and to personalise content and advertising. By using this website, you are agreeing to our Privacy Policy, Terms & Conditions, Cookie Policy and to cookies being set by this website. Accept Plan Book Experience Airpoints™ Help Airpoints™ About Airpoints™ Earning Airpoints Dollars™ Spending Airpoints Dollars™ Status Points and frequent flyer tiers Koru About Airpoints™ Be rewarded for spending with Air New Zealand and its partners with the Airpoints™ programme. Over 2,700 flights are booked daily with the help of Airpoints™. Discover the possibilities for yourself and be rewarded for the things you do every day. Airpoints is Air New Zealand's loyalty programme. Anyone can join and membership is free. As an Airpoints member you can earn Airpoints Dollars™ in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. Airpoints™ programme Join now About Status Points and tiers You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. Status Points add up to make you eligible for Silver, Gold or Elite tier status. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Learn more about how Status Points works and the great tier benefits you could soon be enjoying. Understanding your online account Watching your Airpoints Dollars and Status Points add up is easy with your online account. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. Your Airpoints membership number and password can also be entered into the Air New Zealand mobile app, which will display your upcoming Air New Zealand flights. Claiming missing Airpoints Dollars Missed out on Airpoints Dollars? You may be able to retrospectively claim Airpoints Dollars from your activity with Air New Zealand or with one of our partners. More about claiming Check your Airpoints Dollar balance on the go Find your Airpoints number and keep track of your Airpoints Dollars and Status Points balances wherever you are with the Air NZ mobile app. The app also lets you use your retail and travel digital Airpoints cards to earn Airpoints Dollars with Airpoints Partners or when travelling. Download the app now. Airpoints™ programme Join now Frequently asked questions Can I earn Airpoints Dollars for a ticket that I have purchased for another person? Is it possible to have a joint Airpoints account? I've forgotten the password and/or username I made up when I registered online. What should I do? How can I update my personal information and contact details for Airpoints™? I have recently changed my name, how does this affect my Airpoints membership? Can I purchase additional Air New Zealand lounge Guest Passes? Can I purchase Airpoints Dollars™? Can I transfer Airpoints Dollars between frequent flyer programmes? Can I exchange my Airpoints Dollars™ for cash? * excluding greenlight grabaseat fares via grabaseat.co.nz and fares purchased using Airpoints Dollars Help & support United Kingdom GBP Need some help? Change region About Air New Zealand Company profile Operating fleet Sustainability Investor centre Careers Cargo Engineering & maintenance Legal terms & conditions Privacy centre Media releases Copyright © 2021 Air New Zealand Limited