HOME WHO ARE WE ? JOIN US EMPLOYEES AREA OUR SOLUTIONS CONTACT Home Our solutions Our quality commitments OUR SOLUTIONS APPROPRIATE RESPONSES Facilities Facilitech Facil'event Soft FM® A MANAGED SERVICE OUR QUALITY COMMITMENTS OUR SOLUTIONS OUR QUALITY COMMITMENTS Our engagements Each on-site operator is recruited on the basis of defined criteria and follows a training plan specific to his assignment site. Each on-site operator is supported throughout their professional career through knowledge monitoring grids and annual individual interviews. Each customer has a dedicated contact trained in the service. A personalized offer is established in response to any request, within five working days after validation of the needs with the prospect. The company develops innovative IT solutions linked to its services and ensures technology watch. The company is committed to ensuring that 90% of on-site operators are hired under open-ended contracts. The company is committed to maintaining the continuity of service by ensuring the unforeseen replacement of an agent within two hours maximum. The company respects the commitments of the contract. The company follows each client through annual visits and steering meetings. A clear and detailed invoice is drawn up for each customer. The implementation and monitoring of action plans ensure quality management. SHARE WHO ARE WE ? Our philosophy Our enterprise Our locations JOIN US Our jobs Our strengths Our offers OUR SOLUTIONS Appropriate responses A managed service Our quality commitments EMPLOYEES AREA CONTACT NEWS LEGAL NOTICE