MyAccount Claims Help Car insurance Home insurance Bike insurance Van insurance Personal loans Car MyAccount puts you in the driving seat There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7. Go to MyAccount Homepage Car insurance About MyAccount How to register All you need to do is: Go to the MyAccoung log in page and enter the email address you used when you bought your policy You'll be sent an email so that we can verify your address; just click on the link You'll be asked to set up your password and then you're done. What type of policy do you have? Single car Multi car What MyAccount can do for you Whether you're at home or on the move, simply log in to MyAccount through your mobile app, desktop or tablet to: Access your documents Make changes to your car policy. Some customers may also be able to: Manage their payments Renew their policy online. Take a look at this quick video to find out more or see the full list of features below. MyAccount and more at your fingertips With the new Hastings Direct app MyAccount feature list Policy Information Policy documents List of policy benefits * Policy number Policy status Start date Cover type Renewal date Policyholder Payment type Excess Optional extras * No claims discount Driver licence info Vehicle make and model Vehicle registration Vehicle annual mileage * Vehicle use Home Manage my policy Add, edit or remove driver Change or edit vehicle details Change address details Get a new quote Upload documents Renew policy including payment Edit/negotiate/lapse a renewal View payment details Make a late payment Change direct debit payment date Payment schedule * Notifications Policy renewal, outstanding payments Claims Claim phone numbers and FAQs Submit a claim Claim status tracker Upload claim photos/video Help & customer service Live chat FAQs Breakdown assistance Change password Change email address Change marketing preferences Change to online documents or request postal documents Automatic renewal opt in/out * Available in policy documents Policy info Policy info Acceptance criteria Insurance policy documents Car insurance glossary About my claim Information about our insurers Important information about driving abroad Our fees Types of cover Types of cover Comprehensive car insurance Third party car insurance Third party, fire & theft cover Multi Car insurance Telematics insurance Policy features Policy features Breakdown cover Driving in Europe Key protection Legal protection No claims discount Personal accident Substitute vehicle Uninsured drivers benefit Vandalism promise Windscreen cover Types of car insurance Types of car insurance Budget car insurance Business car insurance Electric car insurance Family car insurance Multi Car insurance Over 50s car insurance Student car insurance Womens car insurance Young drivers insurance Help Car insurance guides About MyAccount MyAccount Claims help centre Help centre Customer reviews Read all our customer reviews Defaqto 5 Star rated Our Hastings Direct and Hastings Premier car insurance is Defaqto 5 Star rated Our car insurance is Moneyfacts 5 Star rated Insurance Car insurance Van insurance Bike insurance Home insurance Multi Car insurance Telematics insurance Legal Accessibility policy Cookie policy Our fees Privacy notice Terms & conditions Terms of use Modern Slavery COVID Risk Assessment How can we help? Help centre Customer reviews Hastings Direct news Sitemap Complaints About us About Hastings Direct Our brands Our TV ads Hastings Group Careers Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Registered in England and Wales no. 3116518. All policies are subject to English Law. Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. Your phone company will also charge you a fixed access fee when you make a call to any of these numbers. Please contact your phone company for their call access charges. Calls to 0800 or 0808 numbers are now free from mobiles as well as landlines. Calls to 03 numbers cost no more from mobiles and landlines than national rate calls, and count towards any inclusive minutes in the same way as 01 and 02 calls. Calls may be recorded for our mutual protection. © 2021 Hastings Insurance Services Limited