imimobile is now part of Webex Learn more | About Cisco Products Solutions Resources Company Partners Contact Customer Interaction Management suite Every interaction matters Connect with your customers on the channels they choose. Automate and orchestrate customer interactions across Product, Marketing and Support. Our CIM suite An ever-evolving suite of customer engagement products that helps you to stay connected to your customers on any channel, any time. Application Platform Integrate with any system Our CIM suite is modular and can be tailored to meet the customer interaction management needs of any business. It can integrate with any current or future system or application to deliver always-on, connected experiences. Benefits for every team Our CIM suite works for all your teams. Operations, marketing, customer service, and other departments across an enterprise can orchestrate rich, intuitive interactions that transform customer experience. End-to-end expertise Our unrivaled expertise comes from powering billions of two-way customer interactions for some of the world’s leading companies. Guaranteed performance Our high-performance cloud architecture powers billions of interactions, offering on-demand scalability and trusted reliability. Proven cost efficiency Our CIM suite helps you build efficient processes, reduce time-to-market, and automate customer interactions while significantly reducing costs. Enterprise focus Our software has been designed to meet the unique security, scale, and compliance needs of an enterprise. Find the right product for you Platform Automate and orchestrate all your customer interactions centrally. Learn more Channels Business Messaging From SMS to the next generation of digital messaging channels, start delivering richer experiences on the channels closest to customers. Learn more Applications Create and automate multichannel campaigns that drive customer acquisition and loyalty. Learn more Empower your contact center to support customer conversations on any channel. Learn more Provide high-quality remote video interactions at any time, anywhere, and on any device. Learn more Reduce call volumes and improve customer experience by sending customers notifications. Learn more Related content Download How IVR call deflection helped Centrica to shift its customer service calls to digital channels. Download Download RCS Business Messaging Report: The future of business to consumer communications Download Download The future of customer experiences webinar Watch Orchestrate the world's best customer experiences today Talk to an expert Footer Products CIM suite imi connect imi connect developer sandbox imi connect video API imi connect APIs and SDKs imi assist imi notify imi campaign imi engage imi social Solutions Automotive Banking Gaming Government & public sector Healthcare Insurance Logistics Media & broadcasters Recruitment Retail Travel Telecommunications Utilities Customer service Employee communications IT & operations Marketing Business Messaging Apple Business Chat Business messaging Google's Business Messages Google Verified SMS RCS Business Messaging SMS Web RTC WhatsApp Business API Resources Learning Customer stories Developers Blog Company About us Investors Press releases Partners Terms | Privacy Policy | Cookies | Certifications | Careers Copyright © 2000 - 2021 IMImobile Limited | All Rights Reserved United Kingdom | Find us on: Twitter | LinkedIn This website is protected by Google reCAPTCHA | Privacy | Terms .st1{fill:none;stroke:#fff;stroke-width:3;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:23.3333}