Contact us Careers Search Protecting People. Enhancing Lives. Home About us Business model Regions Business lines Our experts Lean operations Strategy Emerging Growth Protect & enhance Manage for value M&A Leadership Board of directors Our story so far Values Blog Our services Pest control Hygiene Workwear Other services Connect technology Operational expertise Meet our experts Investors Investment case Results centre Annual Report 2015 Regional performance Acquisitions & disposals Funding & dividend Key Performance Indicators Annual reports Regulatory news Governance Shareholder centre Managing your shares Dividends Shareholder FAQs Analyst coverage Debt information Share price Detailed share price Total return calculator Share price calculator Dividend calculator Portfolio definitions Financial calendar Media News releases Images Logos Responsible delivery Reports Accreditation Code of conduct Company policies Home About us Business model Strategy Leadership Our story so far Values Blog Our services Pest control Hygiene Workwear Other services Connect technology Operational expertise Meet our experts Investors Investment case Results centre Annual Report 2015 Annual reports Regulatory news Governance Shareholder centre Analyst coverage Debt information Share price Portfolio definitions Financial calendar Media News releases Images Logos Responsible delivery Reports Accreditation Code of conduct Company policies Our values: Service, Relationships, Teamwork Home // About us // Values About us Business model Strategy Leadership Our story so far Values Blog Values Business model Regions Business lines Our experts Lean operations Strategy Emerging Growth Protect & enhance Manage for value M&A Leadership Board of directors Our story so far Values Blog Our values As a service organisation, we believe that it’s our people who make our company what it is – and we have a team of great people, with shared values and a shared mission and vision: Protecting People. Enhancing Lives. Service We are passionate about delivering excellent service to every customer. We keep our promises and do what we say we will do. We keep our promises and do what we say we will do. This value reflects that at Rentokil Initial everything starts with the customer. Our passion to provide customers with value and service drives everything we do. Relationships Great relationships between colleagues and between colleagues and customers are the bedrock of our business and that’s why colleagues chose relationships as one of our three core values. We value long lasting relationships with our colleagues and customers. We keep colleagues and customers informed about changes that affect them. We listen to people’s needs and concerns, and act on what they tell us. We are honest and straightforward in our conversations. Teamwork Our business is all about great teamwork, so making teamwork one of our core values places great emphasis on us getting it right, for our colleagues and our customers. We work together with our colleagues to deliver great results and we support our colleagues: We treat our colleagues with respect and recognise everyone has an important role to play. We trust colleagues to take ownership of customer relationships. We make sure colleagues have the support, tools and training to do their job well. Our values in action Our values 03.06.2015 04:13 00:00 04:13 Delivered by Investis // www.investis.com Version 1.0.2 Blog Facebook LinkedIn Twitter YouTube © Rentokil Initial plc 2016 Cookie & privacy policy Legal statement Accessibility Site map Email alerts Home Site map Accessibility Contact us Search form