OUT OF POWER: 920.766.5988 General: 920.766.5721 Billing: 920.462.0234 NEWS CONTACT Kaukauna Utilities > About KU > Community-Owned Benefits COMMUNITY-OWNED BENEFITS ABOUT PUBLIC POWER LOCAL INVOLVEMENT LOW RATES Kaukauna Utilities is dedicated to meeting our customers’ needs while helping to make the community a better place to live and work. Kaukauna Utilities is one of this country’s 2,200 public power systems — a utility owned by the people and the community it serves. Public power systems like Kaukauna Utilities are non-profit and have one main purpose — to provide customers with the best services at the lowest possible cost. A seven-person utility commission, appointed by the City Council, decides how to operate Kaukauna Utilities. This local representation and control allows all citizens to have a voice in how our utility can best meet the community’s needs. Community ownership and control is the hallmark of public power — local people working together to meet local needs. At Kaukauna Utilities we go the extra mile to make sure you receive that personal service that makes us proud to be serving a great community. We’re proud to be your community owned and operated utility. As neighbors, we take our responsibility to you very seriously. We know you want reliable power at an affordable cost. You also want a utility provider who cares enough to go the extra mile today…and who has the know-how to build for tomorrow. To ensure that we’re here for a long, long time, we share resources with other local utilities. In fact, we’re co-owners of a nonprofit, Sun Prairie-based power company, WPPI Energy. Through WPPI Energy, we purchase low-cost electricity for our community and take advantage of the latest technologies to better serve your needs. Hamilton and Staff, a respected, national public opinion research firm, recently conducted an independent nationwide poll to learn what people think of public ownership of utilities. The results were simple: “A majority of U.S. consumers believe that public power is more concerned about the environment, offers lower rates, allows more control over utility operations and has better service than private power companies. The public believes local ownership of electric utilities plays a strong role in the electric industry.” We agree. Conservation / Incentive Programs There are a number of incentive programs available for homeowners when you upgrade your appliances, faucets, air conditioning, lighting, toilets, and more. Building a new home? There’s a number of incentives for you, too. FIND INCENTIVES ADDITIONAL RESOURCES LEARN MORE LEARN MORE LEARN MORE Customer Driven, Community Minded, Environmentally Responsible. GET IN TOUCH 777 Island Street PO Box 1777 Kaukauna, WI 54130-7077 Phone: 920.766.5721 Email: kumail@ku-wi.org Hours: Monday - Friday 7:30AM - 4 PM QUICK LINKS MyAccount – View/Pay Bill River Reports Kaukauna Dam Opening Report a Street Light Outage Meeting Agendas & Minutes Start or Stop Service Copyright 2021 Kaukauna Utilities | Privacy Statement HOME/ SITEMAP/ CONTACT