Send money Track transfer Pay bills Find locations Log in Sign up Legal Intellectual Property Privacy Statement Terms & Conditions Tobacco Purchase or Sale Policy More.. Legal File a Complaint To file a complaint, please contact Western Union Customer Service before contacting your jurisdiction with a complaint. Listed below are several ways to contact Western Union Customer Service phone: Western Union Customer Service 1-800-325-6000 write: Western Union Attn: Executive Resolutions Department P.O. Box 6036 Englewood, Colorado 80155 email: executiveresolutionsdept@westernunion.com After first contacting Western Union Financial Services, Inc., if you still have an unresolved complaint regarding the company's money transmission services, please click on the jurisdiction link below and direct your complaint to the appropriate contact. 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Customers West Virginia Customers Wisconsin Customers Wyoming Customers Alabama Customers: Alabama Securities Commission Online: http://www.asc.state.al.us/ Telephone number: 800-222-1253 ^ Return to top Alaska Customers: Alaska Division of Banking & Securities 550 W. 7th Avenue, Suite 1850 Anchorage, Alaska 99501 Online: https://www.commerce.alaska.gov Telephone number: 888-925-2521 907-269-8140 ^ Return to top Arizona Customers: Arizona Department of Financial Institutions Online: http://www.azdfi.gov/ Telephone number: 800-544-0708 ^ Return to top Arkansas Customers: Arkansas Securities Department Online: http://www.securities.arkansas.gov/ Telephone number: 800-981-4429 By mail: Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201 ^ Return to top California Customers: California Department of Business Oversight, Consumer Services Online: http://www.dbo.ca.gov Telephone number: 866-275-2677 916-327-7585 By email: consumer.complaint@dbo.ca.gov By mail: Department of Business Oversight Attn: Consumer Services 1515 K Street, Suite 200 Sacramento, CA 95814 ^ Return to top Colorado Customers: Colorado Division of Banking Online: http://www.dora.colorado.gov/dob Telephone number: 303-894-7855 800-886-7675 By mail: Colorado Division of Banking 1560 Broadway, Ste. 975 Denver, Colorado 80202 Colorado Consumer Complaint Notice ^ Return to Top Connecticut Customers: Connecticut Department of Banking Online: http://www.ct.gov/dob Telephone number: 800-831-7225 ^ Return to top Delaware Customers: Delaware Office of State Bank Commissioner Online: http://banking.delaware.gov/ Telephone number: 302-739-4235 ^ Return to top District of Columbia Customers: District of Columbia Department of Insurance, Securities, & Banking Online: http://disb.dc.gov Telephone number: 202-727-8000 ^ Return to top Florida Customers: Florida Office of Financial Regulation Online: http://www.flofr.com/ Telephone number: 850-487-9687 ^ Return to top Georgia Customers: Georgia Department of Banking & Finance Online: http://www.dbf.georgia.gov/ Telephone number: 888-986-1633 ^ Return to top Guam Customers: Guam Department of Revenue & Taxation Online: https://www.guamtax.com/app/contactus.do Telephone number: 671-635-1835 ^ Return to top Hawaii Customers: Hawaii Division of Financial Institutions Online: http://cca.hawaii.gov/dfi/ Telephone number: 808-586-2820 ^ Return to top Idaho Customers: Idaho Department of Finance Online: http://finance.idaho.gov/ Telephone number: 208-332-8000 ^ Return to top Illinois Customers: Illinois Department of Financial and Professional Regulation Online: http://www.idfpr.com/ Telephone number: 888-473-4858 ^ Return to top Indiana Customers: Indiana Department of Financial Institutions Online: http://www.in.gov/dfi/ Telephone number: 317-232-3955 800-382-4880 (IN Only) ^ Return to top Iowa Customers: Iowa Division of Banking Online: http://www.idob.state.ia.us/ Telephone number: 515-281-4014 ^ Return to top Kansas Customers: Kansas Office of the State Bank Commissioner Online: http://www.osbckansas.org Telephone number: 1-785-296-2266 ^ Return to top Kentucky Customers: Kentucky Department of Financial Institutions Online: http://kfi.ky.gov Telephone number: 1-800-223-2579 1-502-573-3390 ^ Return to top Louisiana Customers: Louisiana Office of Financial Institutions Online: http://www.ofi.louisiana.gov/ Telephone number: 888-525-9414 ^ Return to top Maine Customers: Maine Bureau of Consumer Credit Protection Online: http://www.credit.maine.gov/ Telephone number: 207-624-8527 800-332-8529 (ME Only) ^ Return to top Maryland Customers: Maryland Office of the Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, Maryland 21202 Attention: Consumer Services Unit Online: http://www.dllr.state.md.us/finance Telephone number: 888-784-0136 The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints regarding this authorized delegate of Western Union Financial Services, Inc., NMLS #906983 at 500 N. Calvert St., Room 402, Baltimore, MD 21202, Phone # 888-784-0136 ^ Return to top Massachusetts Customers: Massachusetts Division of Banks Online: http://www.mass.gov/dob Telephone number: 800-495-2265 ^ Return to top Michigan Customers: Michigan Department of Insurance & Financial Services Online: https://www.michigan.gov/difs Telephone number: 877-999-6442 ^ Return to top Minnesota Customers: Minnesota Department of Commerce Online: http://mn.gov/commerce Telephone number: 1-800-657-3602 651-539-1500 ^ Return to top Mississippi Customers: Mississippi Department of Banking & Consumer Finance Online: http://www.dbcf.ms.gov Telephone number: 800-844-2499 ^ Return to top Missouri Customers: Missouri Division of Finance Online: http://www.finance.mo.gov/ Telephone number: 573-751-3242 ^ Return to top Montana Consumers: For consumers located in Montana, please contact Western Union directly ^ Return to top Nebraska Customers: Nebraska Department of Banking & Finance Online: http://www.ndbf.ne.gov/ Telephone number: 877-471-3445 ^ Return to top Nevada Customers: Nevada Division of Financial Institutions Online: http://www.fid.state.nv.us/ Telephone number: 702-486-4120 ^ Return to top New Hampshire Customers: New Hampshire Banking Department Online: http://www.nh.gov/banking/ Telephone number: 603-271-3561 ^ Return to top New Jersey Customers: New Jersey Department of Banking & Insurance Online: http://www.state.nj.us/dobi Telephone number: 800-446-7467 ^ Return to top New Mexico Customers: New Mexico Financial Institutions Division Online: http://www.rld.state.nm.us Telephone number: 505-476-4885 ^ Return to top New York Customers: New York State of Department of Financial Services Attn: Consumer Assistance Unit One Commerce Plaza Albany, NY 12257 Online: www.dfs.ny.gov Telephone number: 800-342-3736 ^ Return to top South Carolina Customers: South Carolina Office of the Attorney General Online: http://www.scag.gov Telephone number: 803-734-3970 ^ Return to top North Carolina Customers: North Carolina Office of the Commissioner of Banks Online: http://www.nccob.gov/public Telephone number: 1-919-733-3016 ^ Return to top North Dakota Customers: North Dakota Department of Financial Institutions Online: http://www.nd.gov/dfi/ Telephone number: 701-328-9933 ^ Return to top Ohio Customers: Ohio Division of Financial Institutions Online: http://www.com.ohio.gov/fiin/ Telephone number: 866-278-0003 ^ Return to top Oklahoma Customers: Oklahoma Banking Department Online: http://www.ok.gov/banking/ Telephone number: 405-521-2782 ^ Return to top Oregon Customers: Oregon Division of Financial Regulation Online: http://dfr.oregon.gov/Pages/index.aspx Telephone number: 866-814-9710 (OR Only) 503-378-4140 ^ Return to top Pennsylvania Customers: Pennsylvania Department of Banking and Securities Online: http://www.dobs.pa.gov/ Telephone number: 717-787-1854 800-600-0007 ^ Return to top Puerto Rico Customers: Puerto Rico Office of Commissioner of Financial Institutions Online: http://www.ocif.gobierno.pr/index_eng.html Telephone number: 800-981-7711 ^ Return to top Rhode Island Customers: Rhode Island Dept. of Bus. Regulation - Div. of Banking Online: http://www.dbr.state.ri.us/ Telephone number: 401-462-9500 ^ Return to top South Dakota Customers: South Dakota Division of Banking Online: http://www.dlr.sd.gov/banking/ Telephone number: 605-773-3421 ^ Return to top Tennessee Customers: Tennessee Department of Financial Institutions Online: http://www.tennessee.gov/tdfi/ Telephone number: 800-778-4215 ^ Return to top Texas Customers: Texas Department of Banking Special Audits Division 2601 N. Lamar Blvd. Austin, Texas 78705-4294 Online: http://www.dob.texas.gov Telephone number: 877-276-5554 512-475-1300 ^ Return to top Utah Customers: Utah Department of Financial Institutions Online: http://www.dfi.utah.gov/ Telephone number: 801-538-8830 ^ Return to top Vermont Customers: Vermont Department of Financial Regulation Online: http://www.dfr.vermont.gov/banking/banking-division Telephone number: 888-568-4547 ^ Return to top US Virgin Islands Customers: US Virgin Islands Division of Banking Online: http://ltg.gov.vi/division-of-banking-and-insurance.html Telephone number: 340-774-7166 ^ Return to top Virginia Customers: Virginia Bureau of Financial Institutions Online: http://www.scc.virginia.gov/bfi/index.aspx Telephone number: 804-371-9657 800-552-7945 (VA Only) ^ Return to top Washington Customers: Washington Department of Financial Institutions Online: http://www.dfi.wa.gov/ Telephone number: 877-746-4334 ^ Return to top West Virginia Customers: West Virginia Division of Financial Institutions Online: http://www.dfi.wv.gov/Pages/default.aspx Telephone number: 304-558-2294 ^ Return to top Wisconsin Customers: Wisconsin Department of Financial Institutions Online: http://www.wdfi.org/ Telephone number: 608-261-9555 ^ Return to top Wyoming Customers: Wyoming Department of Audit Online: http://audit.state.wy.us/banking/ Telephone number: 303-777-6605 ^ Return to top Country United States Language English Send money Send money online Send money in person Send money by phone Send money to an inmate Send more than $5000 Pay bills Pay bills online Pay bills in person Pay bills by phone Money orders Prepaid cards Western Union® NetSpend® Prepaid MasterCard® Quick links My WU® Rewards Customer Care Feedback Log in / Sign up Agent portal WU Business Solutions Legal Terms and conditions Intellectual property Online privacy statement File a complaint Western Union joins effort to fight human trafficking Send money online to 200 countries and territories with more than 500,000 Western Union agent locations. 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