MyChart Find a Doctor Patient Care Locations For Health Professionals For Visitors & Families Careers Giving We're Here to Help Spectrum Health believes health care services should be accessible to everyone. If you are one of the millions of Americans without insurance, who are underinsured or without insurance entirely, we can help. Do You Qualify for Financial Assistance or Medicaid? Our Financial Counseling staff will help determine your eligibility for any available assistance. You can also talk to us about ways to pay your bill. Your bill may also be reduced or eliminated for medically necessary and appropriate treatment if you qualify under our financial hardship guidelines. Together, we’ll help you find a way to pay that best fits your financial situation. Spectrum Health Financial Counseling Phone: 844.838.3115 Hours: Monday-Friday, 8 a.m. to 5 p.m. Payment Plans Spectrum Health can work with you to create interest-free payment plans customized to meet your needs and outstanding balances. If you need extra time to pay for your care, we have partnered with Commerce Bank to offer Health Services Financing (HSF®) accounts enabling a simple, affordable way to pay your medical bills over a time period of up to 60 months. Patients and families are eligible for HSF® regardless of whether you have insurance, and without requiring a credit check. There are no set-up fees. For more information, please review these frequently asked questions and answers. You can enroll by phone by calling our patient financial team at 844.838.3115. You can also self-enroll here. Self-Payment Some Spectrum Health patients without health insurance opt to pay for their health care on their own. We accept cash, checks, money orders and all major credit cards. Payment is due in full within 30 days of receiving your Spectrum Health bill. Unable to pay within 30 days? We can help you arrange a payment plan that works for you. Spectrum Health Customer Service Phone: 833.261.4563 Hours: Monday to Friday, 8 a.m. to 6 p.m. Back to Affording Care Financial Assistance Get Help Preauthorization and Precertification How Insurance Works Open Enrollment Pay My Bill Understand My Bill 100 Michigan St. NE, Grand Rapids, MI 49503 866.989.7999 INFORMATION About Us Classes and Events Community Health Needs Assessment Facility Vendors Find a Doctor For Suppliers, Vendors and Contractors Healthier Communities Leadership Make a Donation Notice of Privacy Practices (Patient Privacy) Price Estimates Priority Health Quality of Care Research and Clinical Trials Spectrum Health for Employers Spectrum Health Medical Group The Joint Commission or DNV GL Volunteer With Us CONTACT US English አማርኛ العربية Ako govorite srpsko 中文 Farsi فارسی Français Kreyòl Ayisyen Ikinyarwanda नेपाल􀈣 Thuɔŋjaŋ Soomaali Español Sudanese Kiswahili தமிழ ትግርኛ Tiếng Việt ADULT HEALTH At Home Care Bariatric Surgery Behavioral health and Psychiatry Cancer Cardiovascular Care Digestive Health Hospice Immediate Health Lifestyle Medicine Neurosciences Nutrition Occupational Health Orthopedics Pregnancy and Childbirth Primary Care Pulmonology Rehabilitation Transplant Womens Health CHILDREN'S HEALTH Behavioral Health Cancer and Blood Disorder Care Congenital Heart Center Diabetes and Endocrinology Ear Nose and Throat Emergency and Trauma Gastroenterology Healthy Weight Center Medical Genetics Neonatal Care Nephrology Neuroscience Center Orthopedics Plastic Surgery Pulmonology Skin Conditions Sleep Medicine Surgery Urology POLICIES Conflicts of Interest - Research and Sponsored Programs (PDF) Nondiscrimination Notice Admission / Nondiscrimination Policy, Terms of Use Website Privacy Policy AFFORDING CARE Financial Assistance How Insurance Works Make a Payment EMPLOYEES Login Secure Messaging NEWSROOM Digital Assets Media Contacts News Releases Copyright © 2019 Spectrum Health. All Rights Reserved. The content on this website is provided for informational purposes only and is not intended as medical advice. Please consult a physician regarding your specific medical condition, diagnosis and/or treatment.