INSIGHTS SECTOR Retail & Consumer The sheer pace of retail leaves little time to plan ahead. Disruptive technology presents opportunities – but brings challenges which stretch beyond data management and into corporate strategy. A carefully-crafted public image has to work hand-in-hand with the perfect customer experience. And managing brand, data and suppliers – all with limited time to react – presents constant challenges. Meanwhile, customers are more prepared than ever to be visible when raising complaints. Despite its challenges retail remains an exciting, innovative sector in which to do business. At Foot Anstey we play an active role in the retail marketplace, flexibly supporting a range of high-profile clients with retail and consumer legal advice. Our ideas Listen to our retail lawyers’ thoughts on the future of the industry and opportunities in 2021. Why choose Foot Anstey Our experienced team are on-hand 24/7 with the progressive solutions clients are asking for in the areas that matter to them everyday: People: Training programmes, backed by industry-leading research, support an engaged workforce. Our clients see their people-related legal claims fall to below 50% of the national average. Brand: When challenges trip over into reputational risk, our media and risk management teams support you with maximum speed. We reduce the risk of harm to your hard-won brand and help protect what you own from competitors. Customers: Our nationally-recognised data specialists free you to transform customer information into a successful commercial proposition – while minimising risk. Should a regulatory incident or dispute occur, our specialist teams are there to defend your position. Buildings: Your property teams receive legal support using digital support tools we have tailored to meet the needs of your real estate portfolio. Trading: We keep you on track with your offer, your suppliers and the way you go to market. Whatever your goals or issues, our retail & consumer team can help you unlock the solutions you’re looking for, freeing you to get back to the job of exceeding customer expectations. Ingenuity for Real Estate Strategically manage your property portfolio Learn more Ingenuity for Real Estate brings key property information and relating deeds together on one platform, helping you to strategically manage your property portfolio, from estate rationalisation through to acquisitions and disposals. Find out more about how it allows you to focus on strategy whilst we focus on delivering expert legal advice in a smart way. Related services Commercial Whether or not your company has an in-house legal function, running a business today presents many complex challenges. We think it’s important that we genuinely get to know our clients businesses – that’s how we can deliver value that goes beyond just the monetary. READ ME COMMERCIAL EMPLOYMENT DATA, PRIVACY AND INFORMATION SECURITY INTELLECTUAL PROPERTY LAWYERS DISPUTE RESOLUTION REAL ESTATE PRIVATE EQUITY Our people Our team’s experience covers employment, data, brand, equality, property and dispute resolution. Our retail experts also have extensive in-house experience, enabling them to provide actionable legal advice for your business designed to suit you. KEY CONTACTS Nathan Peacey PARTNER HEAD OF RETAIL & CONSUMER (+44) 01179154988 Email Nathan Alexandra Hammond PARTNER COMMERCIAL (+44) 01179154964 Email Alexandra 1 2 3 4 5 6 7 8 SEE OUR TEAMS Insights ARTICLE Risks in retail: Our takeaway from ASA’s recent ruling READ ME ARTICLE What more can be done to protect staff from abusive customers? READ ME HARASSMENT IN RETAIL Harassment in retail 2021 – How much do you know? READ ME 1 2 VIEW ALL INSIGHTS Stay up to date with our latest insights Sign up now LEGAL REGULATION AND COMPLIANCE PRIVACY POLICY COOKIES MODERN SLAVERY ACT THE FIRM ABOUT CAREERS CONTACT US LATEST NEWS SITE INFO SITE MAP ACCESSIBILITY