Blog News Schedule A Demo Support Company Products Use Cases Customers Partners Resources Contact Robotic Process Automation Many enterprises have challenges when trying to identify the right processes for RPA within their current operations, and this is exactly where user analytics should be implemented. Let's Talk! Knoa User Experience Management (UEM) in support of Robotic Process Automation (RPA) Companies are increasingly leveraging robotic process automation (RPA) as part of their core digital transformation strategy, as a way to drive incremental efficiencies within the scope of their existing application environments, such as SAP and Oracle. Furthermore, the RPA projects are predominantly originating with business stakeholders, where the main focus is to augment employees’ capabilities, in order to free them for more value-adding work. With its focus on analyzing real user behaviors and interactions with production systems, Knoa is in a unique position to provide complete visibility into front-end processes and tasks that lend themselves to automation. Knoa user analytics can be used to identify multiple automation targets: Range of applications and transactions used in the execution of most common tasks, which can be linked through automation Tasks that are prone to human induced errors, which can be eliminated through automation Routine tasks with low degree of variability, where human effort can be entirely offloaded to robots ANALYST BLOG Planning on Implementing RPA? Be Sure to Manage the Risk View Analyst Blog Optimizing Knoa UEM for your RPA Project Since Knoa generates its data from interactions with a live application User Interface (UI), it can also be leveraged to monitor the tasks executed by actual robots. Specifically, you can use Knoa to: Measure the frequency of robot executed tasks, across all application environments Compare the productivity of human-driven transactions vs. their robotic counterparts Detect error conditions encountered by robots and collect relevant diagnostics, to help improve their resilience Continuously monitor robot-UI interactions, to proactively detect conditions that lead to failure, such as when the application UI changes Finally, Knoa’s user data is equally relevant for business stakeholders of RPA projects. Since Knoa measures the actual utilization of production system by real employees, it can be used to quantify the potential financial benefit (expressed in terms of productivity gains) for any RPA initiative. This can be used to get management buy-in for initial or future RPA investments. Contact us to learn more about how you can use Knoa for your next RPA project. What is the profile of errors generated by robots? ANALYST BLOG EMA Brief: How Knoa’s User Experience Management can Optimize RPA for Value View Analyst Blog Let’s Talk! Learn how Knoa UEM can help your organization leverage robotic process automation (RPA) as part of your core digital transformation strategy. First Name First Name Last Name Last Name Work Email Only* Phone Job Title* Company* Country* KNOA SOFTWARE Knoa Software provides software and services to help global organizations identify how people and processes are supported by their enterprise software solutions – increasing technology adoption, user engagement and delivering business value. twitter facebook linkedin youtube PRODUCTS Knoa UEM for SAP Knoa UEM for Oracle Knoa UEM for Enterprise Security and Privacy QUICK LINKS Customer Login Support Trademarks Privacy USE CASES Business Optimization Cloud Migration Digital Transformation Employee Experience Management Help Desk Remote Workforce Robotic Process Automation User Adoption User Enablement & Training Workforce Efficiency CUSTOMERS Customer Success Blueprint for Success ROI Calculator PARTNERS Partner Services Become a Partner Consulting Partners Systems Integrators SAP Partnership OTHER LINKS About Blog Careers Contact Events News © Knoa Software