Comments, Concerns and Compliments We value your comments and compliments about services provided by East Lancashire Hospitals NHS Trust. Learning from your experience will help improve services for you and other people. While you are receiving treatment and care through the services provided by ELHT, the staff will make every effort to provide you with an informative, caring and satisfactory service with respectful and safe standards of care. East Lancashire Hospitals NHS Trust promotes a culture of being open to provide support to patients, carers, healthcare professionals and managers when things go wrong. If things go wrong you should expect to be involved with and informed of how your concerns are to be handled. Leave a compliment Raising your concerns Making a complaint - Local resolution Our Standards: What to do next Help to make a complaint Contact details AccessAble For accessibility information on how to find the team click on the image below: Was this page helpful? Our Accessibility Statement View our current vacancies and read about working with us Read about our Media service and Communications Team Click here to Contact Us Show accessibility tools