Login Menu About Customer Solutions Center Fraud Awareness Fraud Protection Tips Beware of Potential Phishing Scams Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker, pretending to be a trusted entity, dupes a victim into opening an email. Email phishing Typically the cardholder name is not used. (i.e., “Dear Cardholder”) Any emails that request you to change your e-mail addresses or passwords E-mails requesting that you update personal or account information due to system, security or technology updates at your financial institution Do not click on any links in these e-mails or respond in any way Phone and SMS/text phishing The financial institution name may or may not be correct The customer name will commonly not be used, (i.e. “Dear Cardholder”) Requests for full account/card number, PIN, expiration, and/or other personal information Messages often urge action to prevent negative impact If you think you have been the victim of a phishing scam and have compromised your financial information, please contact our Customer Solutions Center at (800) 475-2265. Dos and Don'ts During a Pandemic During the coronavirus pandemic, it is more important than ever to be vigilant about potential scams and fraudulent activity. To protect yourself, remember some important Dos and Don’ts. DO: Use trusted sources, such as your federal, state and local government websites for up-to-date, fact-based information about COVID-19. Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information. Talk to a trusted advisor before sending money to someone you have never met. DON’T: Click on links in unsolicited emails. Open email attachments from an unfamiliar source. Reveal personal financial information over email or on a social media platform, or respond to solicitations for this information. For additional information, visit the Federal Trade Commission’s website here. History Leadership Company News Trusted Advice Blog Community Support Customer Solutions Center Open an Account Important Phone Numbers FAQs Bank Holidays Disclosures Coronavirus Updates SBA Paycheck Protection Program (PPP) Payment Relief Options Fraud Awareness Calculators Careers Locations Security Center Contact Us 800-226-5877 24/7 Banking 800-475-2265 Customer Solutions Center Tambien disponible en Español Ver detalles Subscribe Stay up-to-date with our latest insights. Enter your email Submit Popular Links Meet Our Team Checking Accounts Mortgages Loan Rates Commercial Banking Investor Relations Tools & Resources Branches & Locations Customer Solutions Center Security Center Lost Debit Card Español Contact Us Routing Number: 011500858 Download Our Apps Follow Us LinkedIn Twitter Facebook Instagram YouTube Blog Equal Housing Lender Member FDIC NMLS#414726 Important Information about FDIC Insurance Coverage NMLS Registered Lenders Accessibility Disclosures Español Sitemap © Washington Trust Routing Number: 011500858