Our services About us Stories Careers Contact us Alert and Response Trafford's leading personal alarm, telecare and home response service Enquire now Starting from as little as £4 per week Get help and support at the press of a button with our 24/7 telecare Alert and Response services. View price plans and bundles Quick links What is Alert and Response? Who is Alert and Response for? Available equipment What our customers say Alert and Response plans What is Alert and Response? It's a service that can be there for you or your loved one - 24-hours a day, seven days a week, through specialised equipment linked to a control centre. When you or your loved one press the personal alarm or a sensor in your/their home is activated, an alert is sent to our contact centre in Manchester where the trained Trustcare operators will be ready to provide assistance, every hour of every day of the year. It's important to know that this service does not replace the emergency services available from 999. Enquire now Who is Alert and Response for? Our Alert and Response support service is designed to offer you and your loved one peace of mind while respecting and supporting your independence. Home alarms are for any individual living independently and offer reassurance and peace of mind that you or your loved one is safe when alone in the house. Personal alarms are for those who still access the community but need some additional support to feel safer and more secure at home by providing immediate contact in an emergency. Sensors are for those who want to feel safe within their own home while giving family and friends peace of mind. Dementia assistance is for those living with dementia, looking for a safety system to help manage the associated risks. We provide a truly holistic approach. Your and your loved one’s physical health and emotional wellbeing are at the heart of everything we do. Enquire now Available equipment As part of our Alert and Response service, we offer a range of specialised equipment. Giving you personalised solutions to help you or your loved ones live more independently - but with the added peace of mind and support if it’s needed. Home Alarms Home alarms are sophisticated activity-monitoring systems that call for help when a problem is detected in your home. Personal Alarms Personal alarms are worn and operated by the individual if they need to call for help in the event of a fall at home. Sensors Sensors provide full coverage of your home to monitor activity and detect potential problems and emergencies. Dementia Assistance We offer thoughtful and intuitive products that allow people with dementia to stay in their home for as long as possible. Watch real customer stories We install your alarm and show you how to use it for no extra charge We’re uncompromising about the work we do and care passionately, believing that everyone deserves to get the most out of life regardless of their age, health or disability. Watch our Alert and Response video to learn more > Need more information? If you need more information to help you make the right choice or to share with your loved ones, download our comprehensive equipment brochure. You can also learn more about our exclusive Alert and Response add-on services, including; Free lifting service (page 13) Wellbeing calls (page 14) Short-term respite service (page 14) Download brochure (PDF) Care you can trust Your physical health and emotional wellbeing are at the heart of everything we do. It's given me a sense of peace and security and I never feel alone. MT Maggie, Alert and Response customer since August 2018. My family feel supported and at ease knowing I have a trusted lifeline. JR James, Alert and Response customer since July 2020. Your care, your way We offer a range of Care Quality Commission registered care and support at home, 24/7 telecare Alert and Response service and award-winning sheltered and extra care accommodation. Home Our services Alert and Response Trustcare Home About us Our services Careers Contact us Stories Find us Trustcare Trafford Housing Trust Sale Point 126-150 Washway Road Sale M33 6AG Follow us Working with: Charity number 1106967 Cookie policy • Privacy policy • Accessibility statement • Modern day slavery statement • Safeguarding © 2021 Trustcare By using our website you consent to all cookies in accordance with our Cookie Policy. Read more STRICTLY NECESSARY PERFORMANCE TARGETING SHOW DETAILS ACCEPT ALL DECLINE ALL