AL Coverage by County Home Natural Gas Safety Natural Gas Benefits Promotions Billing & Payments About CMC Gas Contact Us REPORT LEAKS & BROKEN LINES 24/7 CALL 1.800.449.3338 OR 251.246.2428. SEE THE NATURAL GAS SAFETY TAB FOR INFORMATION ABOUT THE NEW EXCESS FLOW VALVE PROGRAM PAY YOUR BILL SAFETY TIPS WHAT'S THAT SMELL? An unusual smell, petroleum odor, or gaseous odor will sometimes accompany pipeline leaks. Natural Gas is colorless, tasteless and odorless unless commercial odorants are added. Sometime described as a "ROTTEN EGG" smell. WHAT DO I DO IF I SMELL GAS? What you should DO if a leak occurs: DO leave the home, building, or area of the suspected leak, and get to a safe area. DO warn others to stay out of the area. DO call 911 to notify police and fire officials, from a safe location. What you should NOT do if a leak occurs: DO NOT touch, breathe or make contact with the leak. DO NOT light a match, turn light switches on or off, use a cell or home phone, or do anything else to create a spark DO NOT attempt to extinguish any fire. DO NOT attempt to operate any valves. WHO DO I CALL? CALL 1-800-449-3338 or 1.251.246.2428 or 911 from a safe location. CMC GAS HAVE BEEN MADE AWARE SOME OF OUR CUSTOMERS ARE RECEIVING PHONE CALLS DEMANDING PAYMENT WITHIN 30 MINUTES OR GAS SERVICES WILL BE DISCONNECTED. CMC GAS WILL NOT EVER CALL CUSTOMERS DEMANDING IMMEDIATE PAYMENT. PLEASE BE MINDFUL OF THIS POSSIBLE SCAM AND ALWAYS VERIFY THE CALLER’S IDENTITY BEFORE YOU PROVIDE ANY PERSONAL INFORMATION. WE ARE HERE TO SERVE YOU 24 HOURS A DAY AT 800.449.3338. IF YOU BELIEVE YOU HAVE BEEN A VICTIM OF A SCAM, WE ENCOURAGE YOU TO NOTIFY YOUR LOCAL LAW ENFORCEMENT AGENCY TO REPORT THIS ACTIVITY. CMC Gas Management, Employees and Board of Directors would like to thank our customers for their understanding, support and patience over the past year. The safeguards which were implemented were put in place to help protect our customers, our employees, and their families. CMC offices will continue to accept payments at all of our offices via the use of mail drops or drive thru window. Customers are encouraged to utilize these payment methods, our online bill pay option via our website (cmcgas.com) or through automatic bank draft payments, for your convenience. Our lobbies have re-opened for customers who need to transact business in person. CMC will continue to follow ADPH and CDC recommendations as we all continue to adjust to the new environment COVID has presented. In addition, social distancing and enhanced hygiene and sanitation are still encouraged, along with properly worn face coverings in our offices. As our nation progresses toward a transition to normalcy, we too are working to do our part toward this same goal. We appreciate you as a valued customer. We are here 24 hours a day to serve your natural gas need at 800.449.3338. \ ABOUT CMC GAS It is the vision of Clarke-Mobile Counties Gas District to lead in natural gas service for commercial, industrial and residential needs in south Alabama. CMC Gas serves Clarke, Washington, Choctaw, Escambia, Wilcox, Baldwin and North Mobile counties in Alabama. CMC Gas sells appliances (Gas Logs, heaters, dryers, lanterns, grills, fire pits, tankless water heaters). CMC IN THE COMMUNITY Many of CMC Gas Employees volunteer their time as fire fighters in their communities. Many others are involved in local civic organizations, serve through the Chamber of Commerce, serve on rural water boards, participate in events like Relay for Life, serve on nationwide public gas association committees and boards, serve on state gas association committees and boards, and are active in their local places of worship. 811: Call Before You Dig 1.800.449.3338: Report a Gas Leak, 24/7 Report Broken Lines, 24/7 Customer Service Transfer Service 4 Locations Jackson, AL > Thomasville, AL > Grove Hill, AL > Orange Beach, AL > Email Us Sitemap Home Natural Gas Safety Natural Gas Benefits Promotions Billing & Payments About CMC Gas Contact Us © Copyright 2014 CMC Gas Site Credits: Peacock Marketing