About Us Industries Products Services & Support News & Events Blog Video Portal Services & Support Open a Support Call Services & Support When your Point of Sale (POS) or Video Surveillance system has a problem, you need it repaired as quickly as possible, rest assured that Retail Control Solutions is just a phone call away. We offer full-service, 24 hour Service and Support, 365 days a year, including all Holidays. Our staff is factory trained on every solution we offer and are focused on getting you the support you need to resolve your issues quickly. The Key services that we offer are: Support On-Site Service Depot Service Maintenance Contracts Implementation Services Training Professional Services Software Assurance Managed Services Supplies Open a Support Call Support On-Site Service Depot Repair Oracle Micros Service Implementation Services Training Professional Services Software Assurance Managed Services Supplies RCS - New England Region 460 Hillside Ave. Needham, MA 02494 1-800-767-2212 info@rcs-usa.com RCS - Midwest Region 806 W. South Thorndale Ave. Bensenville, IL 60106 630-521-9900 info@rcs-usa.com RCS - Southeast Region Phoenix Business Park 2700 Northeast Expressway, Suite C800 Atlanta, GA 30345 770-825-0365 info@rcs-usa.com Follow Us Open a Support Call Privacy Policy Terms of Use Site Map Connect © 2021 Retail Control Solutions

About Us Industries Products Services & Support News & Events Blog Video Portal Our Depot Exchange Service Allows You To Maximize Your Investment Request Info Depot Repair Our optional Depot Repair program maintains a spare pool of equipment tailored to your specific needs. In the event that you have a hardware failure at one of your restaurant locations, we ship a completely refurbished replacement unit next day air to your site via UPS (same day shipping). We also issue a call tag for your defective unit and UPS automatically arrives at your site to pick up your defective unit. Your defective unit is repaired, refurbished, tested, and added back to our spare pool of equipment. This Depot exchange service allows you to maximize your investment and greatly extend the life of your equipment. Our affordable prices, top-notch service, and market leading quality make Retail Control Solutions the most comprehensive and cost effective solution. Support On-Site Service Depot Repair Oracle Micros Service Implementation Services Training Professional Services Software Assurance Managed Services Supplies RCS - New England Region 460 Hillside Ave. Needham, MA 02494 1-800-767-2212 info@rcs-usa.com RCS - Midwest Region 806 W. South Thorndale Ave. Bensenville, IL 60106 630-521-9900 info@rcs-usa.com RCS - Southeast Region Phoenix Business Park 2700 Northeast Expressway, Suite C800 Atlanta, GA 30345 770-825-0365 info@rcs-usa.com Follow Us Open a Support Call Privacy Policy Terms of Use Site Map Connect © 2021 Retail Control Solutions