ECUA Pay My Bill Advisories Meetings Contact Map Gallery Who Is ECUA Services Doing Business with ECUA Live Green News / Reports Careers My ECUA Bill My ECUA Bill Paying Your ECUA Bill Bills for water, wastewater and sanitation services are issued monthly. For your convenience, ECUA has several methods customers may use to pay their bills: On-line or Phone Mail to an ECUA Office Night Deposit Box Pre-Authorized Checking Program At a Hancock Whitney Bank Location Helpful Links View Your Bill Understanding My Bill Pay Bill Online Sign-Up for ECUA E-Notification You can now opt-in to receive email notification when your bill is ready to be viewed online at Emerald Coast Utilities Authority’s (ECUA) Click2Gov web site, on the same day that it is generated by our billing system. The Click2Gov web application, generally available to customers 24 hours a day, provides real-time access to your utility billing account information via the Internet. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing. Sign-Up for E-Notification Payment Options If your water service needs to be restored; please read the following; As an ECUA customer, you understand that it is your responsibility to have the residence ready to receive water with all faucets, including washing machines and ice makers, turned off, or that someone should be present when the water service is turned on. As an ECUA customer, you agree that the service location is ready to receive water service. As an ECUA customer, you agree to hold the ECUA harmless and not responsible for any damages that may occur as a result of water being turned on at the requested service location, with or without your presence. Budget Billing Plan Pay On-line or By Phone with the E-Z Pay Service Mailing Current Payments to ECUA Payment at an ECUA Office Night Deposit Box Pre-Authorized Checking Program Making Payments at Hancock Whitney Bank ECUA (850) 476-0480 Monday - Friday 8:30am - 5pm (850) 476-5110 Emergency After Hours Stay In Touch Facebook YouTube customer.service@ecua.fl.gov or by writing to the ECUA at 9255 Sturdevant Street Pensacola, FL 32514 Site Links Contact Board Public Meetings Employment Call Before You Dig Privacy & Disclaimer My Bill