OFFICE: 570-278-1129 CONTACT_US@PUMPNPANTRY.COM PERKS FAQS Why should I use the card?/What is this? The Perks program is free to use Earn Perks on most products Spend Perks on most products Buy 5 Get 1 Free Pizza Slice, Sub and Coffee cards that are “automatic”. How do I use the Perks card? Swipe or enter phone number on the pinpad and at the pumps for every purchase I’ve been swiping my card but am not receiving any discounts. Cards must be registered on the pumpnpantry/rewards website. I don’t want to carry another card. You actually don’t need a physical card to get the Perks benefits, you can sign up on our website using our phone number or text Perks to 73757 Can I use my Perks card for beer, wine, tobacco, lottery, gift cards, phone cards, money orders, gas? You will earn Perks for every gallon of fuel you purchased but Perks may only be redeemed on merchandise at this time. Unfortunately, due to state regulations, Perks cannot be earned or redeemed for beer, wine tobacco, lottery, gift cards, phone cards, money orders. Can I redeem my Perks for cash? No, Perks may only be redeemed for merchandise and may not be converted to cash. Can I use Perks online? Yes! Use the Apply Eligible Rewards to My Order feature when checking out online. Where do I see how many Perks I have? Ask a Sales Associate to check your balance or Go to pumpnpantry.com/rewards and login to your account Do my Perks expire? Perks will expire if there is 1 year of inactivity on an account Reward expirations vary, please check your account for details Can I add another card to my account? Yes, you may add cards to your account by logging into your account. How do I update my account information? You may change account information by logging into your account. Who do I contact if I lose my card? Please contact contact_us@pumpnpantry.com or call 570-278-1129 and leave your name and phone number. Does Pump N Pantry use my personal information attached to my account? Pump N Pantry may send text and emails from time to time if you allowed that feature during account setup. Pump N Pantry will not share private information with any third-parties Perks Birthday Reward A registered Perks card member will receive a Birthday Reward on the 1st of the Month of their birthday The customer has 30 days to use their Birthday Reward When a customer chooses an item that is on the Birthday Reward list and it is rung into the register, they will be prompted to select “Birthday Reward” on the pin pad. A registered account will only receive 1 Birthday Reward per year In the case where multiple cards are on the same account, the Birthday Reward is sent to the birthday associated with the account Birthday Rewards is a CHOICE of 1 of these items: Any size Coffee Any Slice of Pizza (not valid in Lenox or Troy) Any 6” Sub (not valid in Troy or Dushore) Other questions/problems with the Perks card should be directed to: Contact_us@pumpnpantry.com (address is on the back of the card) PERKS POLICY CORE PROGRAM DETAILS Point Accrual Customers will accrue 2 Perks per dollar spent Perks accrue based off the pre-tax check subtotal Perks accrual exclusion categories: beer, wine, cigarettes, tobacco, lottery, money orders, gift cards, phone cards, prepaid cards Customers will earn 1 Perk for every gallon of fuel purchased Perks will expire after 1 year of inactivity. Inactivity defined as 1 year without a visit. Customers must associate their loyalty account at the time of purchase to earn Perks. Point Redemption Registered customers will be able to redeem 1 Perk for $.01 Registered customers will be prompted at checkout at the POS and Online Order to use their available points balance. Perk redemption exclusion items: fuel, beer, wine, cigarettes, tobacco, lottery, money orders, gift cards, phone cards, prepaid cards Club Programs Clubs include but not limited to: Sub, Pizza (slices only) and Coffee Customers will purchase eligible items that will track into a tracking wallet Club Name (of 5), when the customer reaches a balance of 5, the points will convert to a reward in the wallet Club Program Reward. Customers can earn progress in a club program while being unregistered; however, points will only be converted to a reward for registered customers. Club program rewards will expire 180 days from date of issue. Reward Wallet Expirations Sub, Pizza (slices) and Coffee Club 180 days Registration Reward 180 days Birthday Reward 30 days Refer-A-Friend Reward 30 days Pump N Pantry Convenience Stores reserves the right to terminate a customers loyalty membership at any time. Pump N Pantry Convenience Stores reserves the right to terminate the Perks program at any time. Perks and Rewards have no cash value and may not be redeemed for cash. PUMP N PANTRY Main Office 754 Grow Avenue Montrose, PA 18801 Phone: 570-278-1129 ALL THE GOOD All the Good Things to Eat ORDER ONLINE All the Good Things to Drink All the Perks N Rewards All the Good Jobs ALL ABOUT US About Us Store Locator Community Sponsorships Contact Us © 2017 Pump N Pantry Convenience Stores, Inc. via FreshySites - Website Design