MENU CUSTOMERS Privileged to serve our customers We deliver the natural gas and electricity that is vital to the communities we serve. Our customers are the reason we’re here. We’re improving the way we serve our customers each day – incorporating service industry best practices to meet their needs and expectations. Our local utilities – Columbia Gas and NIPSCO – ensure that nearly four million customers receive safe, reliable and affordable natural gas and electric service every day across six states. Our nearly 8,000 employees are actively engaged in the communities we’re privileged to serve, making them great places to live and call home. OUR COMMITMENTS Safety We share safety messages with our customers to help them safely enjoy the benefits of the energy we provide. Read More Energy Assistance We meet our customers where they are and help them manage their financial challenges – through payment assistance programs and plans. Read More Energy Efficiency Educating customers about the benefits of energy efficiency results in savings for our customers and conserves natural resources. Read More SEE OUR LATEST REPORT 2021 CDP WATER SECURITY RESPONSE Download CUSTOMER FOCUS >$47.6M Federal Energy Assistance Allocated to Our Customers ~1M Customers Enrolled in Energy Efficiency Programs ~$21M Energy Efficiency $ Saved CUSTOMER EDUCATION We share safety messages with our customers in a variety of ways to help them safely enjoy the benefits of the natural gas and electric energy our companies provide. Read More CORPORATE HEADQUARTERS 801 E. 86th Avenue Merrillville, IN 46410 Map POPULAR LINKS NiSource News NiSource in the Community Find a Career at NiSource Help Contact Us SOCIAL MEDIA Follow Us on Facebook Join Our Conversation on Twitter Learn About Us on LinkedIn © 2021 NiSource Inc. Terms of Use Privacy Statement