Annual Enrollment Period (AEP) is now open. RSVP for a virtual meeting today! → Call today! 1-888-830-Viva BirminghamDothanFlorenceGrand River (Leeds)HooverHuntsvilleMobileMontgomery Florence VIVA HEALTH CAFÉ FLORENCE The Viva Health Café is a comfortable, stress-free place to get answers to your Medicare questions, chat with some new friends and of course, enjoy a free cup of coffee. Contact and Location Get Directions Address 1751 Veterans Drive Ste 290 Florence, AL 35630 Phone (256) 787-8482 TTY Number 711 Hours 8am - 5pm Events No events are currently scheduled. Check back soon! View Recorded Events Learn more about Viva Medicare Advantage Plans! Learn More Enroll Online! Phone: 205-558-7474 | Toll Free: 1-800-294-7780 TTY users, call: 711 Monday - Friday, 8am - 5pm Viva Health Cafés Birmingham Dothan Florence Grand River (Leeds) Hoover Huntsville Mobile Montgomery Legal Fraud Waste & Abuse First Tier, Downstream and Related Entities Nondiscrimination and Language Accessibility Notice Notice of Privacy Practices We're here for you If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away. You may also contact Medicare to file your complaint by clicking here and following the instructions on the form. To find out information about the Medicare Ombudsman, click here. By clicking the links above, you may be directed away from VivaHealth.com © 2021 Viva Health, Inc. All Rights Reserved. H0154_mcdoc581r19a_M_CMS Accepted 10/01/2021 1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Rating referenced is for contract year 2022. 2Based on the 2011-2021 Medicare & You Handbooks for Alabama. Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).