HOMEABOUT USOUR CUSTOMERS Customer information Scroll down to explore Find out more about our commitment to you Everything you need with full transparency OUR CUSTOMERS. COMPLIANCE STANDARDS. TERMS & CONDITIONS. WHAT WE OFFER. OUR NETWORK. CONTACT US. Our customers are our partners P&O Ferrymasters strives to create strong, long-lasting partnerships with all our customers. Partnerships that are reliable, competitive and transparent. Standards for customers Below, you can find everything you need to know about our fuel clause, marine insurance and terms & conditions. STANDARD FUEL CLAUSE Our monthly fuel surcharges are based on the average automotive diesel price of 0.429 euro per litre (excl. tax), alongside monthly diesel oil retail prices from the European Commission’s Market Observatory for Energy. The surcharge fluctuates on a monthly basis and will not be negative. To balance any variation across Europe, we base our fuel mechanism on the average monthly fuel prices in five countries. For each 2.5 Eurocent deviation from the base reference price, the fuel percentage is adjusted (up and down) by 1% for road transportation and 0.5% for rail transport. Automotive Diesel Price (Per Litre Including Tax) Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Apr 21 May 21 Jun 21 Jul 21 Aug 21 Sep 21 Oct 21 France €1.207 €1.250 €1.303 €1.335 €1.383 €1.373 €1.386 €1.405 €1.438 €1.436 €1.438 €1.514 Germany €1.049 €1.094 €1.231 €1.263 €1.314 €1.309 €1.321 €1.356 €1.389 €1.390 €1.402 €1.498 Italy €1.256 €1.288 €1.337 €1.369 €1.428 €1.437 €1.446 €1.461 €1.500 €1.508 €1.508 €1.555 Spain €1.023 €1.055 €1.097 €1.128 €1.176 €1.181 €1.198 €1.226 €1.258 €1.266 €1.269 €1.323 UK €1.307 €1.302 €1.359 €1.420 €1.485 €1.502 €1.510 €1.546 €1.573 €1.607 €1.602 €1.647 Average €1.168 €1.198 €.1265 €1.303 €1.357 €1.360 €1.372 €1.399 €1.432 €1.442 €1.444 €1.508 Automotive Diesel Price (Per Litre Excluding Tax) Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Apr 21 May 21 Jun 21 Jul 21 Aug 21 Sep 21 Oct 21 France €0.396 €0.432 €0.477 €0.503 €0.543 €0.535 €0.545 €0.562 €0.589 €0.587 €0.589 €0.653 Germany €0.434 €0.473 €0.564 €0.591 €0.634 €0.629 €0.640 €0.669 €0.697 €0.698 €0.707 €0.789 Italy €0.412 €0.438 €0.478 €0.505 €0.553 €0.561 €0.567 €0.580 €0.612 €0.619 €0.618 €0.657 Spain €0.466 €0.493 €0.528 €0.553 €0.593 €0.597 €0.611 €0.634 €0.660 €0.667 €0.670 €0.715 UK €0.445 €0.447 €0.485 €0.523 €0.564 €0.579 €0.588 €0.613 €0.635 €0.659 €0.658 €0.692 Average €0.431 €0.457 €0.560 €0.535 €0.578 €0.580 €0.590 €0.612 €0.639 €0.646 €0.649 €0.701 Our Fuel Surcharge Applicable During Month Dec 20 Jan 21 Feb 21 Mar 21 Apr 21 May 21 Jun 21 Jul 21 Aug 21 Sep 21 Oct 21 Nov 21 Road 0.07% 1.11% 3.09% 4.24% 5.94% 6.05% 6.46% 7.31% 8.39% 8.68% 8.78% 10.88% Inter modal 0.04% 0.56% 1.55% 2.12% 2.97% 3.03% 3.23% 3.66% 4.20% 4.34% 4.39% 5.44% ALL RISK MARINE INSURANCE DETAILS TERMS & CONDITIONS DETAILS Download terms & conditions GENERAL CONDITIONS & BIFA STANDARD TRADING CONDITIONS 5.1MB BANNED CARGOES & THEFT ATTRACTIVE GOODS 186.4KB FENEX LOGISTIC SERVICES CONDITIONS 189.3KB FENEX DUTCH FORWARDING CONDITIONS 274.8KB BELGIUM FREIGHT FORWARDERS STANDARD TRADING CONDITIONS 54KB CONTRACT OF INTERNATIONAL CARRIAGE OF GOODS BY RAIL - APPENDIX B 130.4KB SOLUTIONS & SERVICES Reliable logistics solutions Find out more about our transportation, supply chain and value-added services, and how they can create a tangible competitive advantage for your business. SOLUTIONS & SERVICES Transportation Solutions SOLUTIONS & SERVICES Supply Chain Solutions Value Added Services NETWORK Connecting Europe with dynamic logistics services Explore our locations FILTER Core asset areas Ferry routes Intermodal routes All routes CONTACT Speak to the experts We’re committed to maintaining transparent partnerships with all our customers. If you have any queries about our fuel clause, terms and conditions or marine insurance, don’t hesitate to get in touch. Connect with us QUICKLY TO Supply Chain Solutions Transportation Solutions Global Logistics Our Locations Home LET US DRIVE YOUR SUPPLY CHAIN Our team of logistics specialists are on help with any challenges and queries you may have Connect with our experts TWITTER Stay up to date with P&O Ferrymasters on Twitter Follow us on Twitter LINKEDIN Get the latest updates, opportunities and insights on LinkedIn Connect with us on Linkedin Privacy PolicyCookie PolicyLegal Notice