FREE SHIPPING ON ALL ORDERS 310-395-3205 LOG IN CART (0) CHECKOUT NEW ARRIVALS SHOP DESIGNERS SERVICES ABOUT SERVICES SERVICES Maintaining your fine jewelry and timepieces is important to preserve a long life and optimal performance. Allow our professionals to keep your treasured items in peak condition. OUR CREDENTIALS Certified Service Technicians for the world's finest timepiece brands including Rolex, Cartier, Patek Philippe, Breitling, Panerai and more Swiss trained watch technicians State-of-the-art facilities with the latest technology in jewelry repair/service and timepiece service Workshop specialists, including polishers, gemstone setters, engravers SERVICES OFFERED All jewelry repairs, including sizing, chain soldering, resetting, prong evaluation and repair and Rhodium plating services All timepiece service and repair including battery change, movement overhaul, bracelet sizing Client consignment services Complimentary inspection, cleaning of fine jewelry including engagement rings Custom design and creation of any fine jewelry piece Estate jewelry, vintage timepiece, and gold purchasing Gem and diamond recutting services Machine and Hand Engraving services Polishing, cleaning, refurbishing of jewelry and timepieces Restoration of vintage/estate jewelry Restringing for pearls, beads Silver hollowware polishing or repair Precision In The Making QUALITY WATCHES REQUIRE QUALITY ATTENTION As with any instrument of precision, routine service — that we also refer to as "complete overhaul" — is essential to the well-functioning of your valuable watch or mechanical timepiece, and to maintain its value as an investment. Mechanical watches (whether manually wound or self-winding) should undergo this complete overhaul every three to five years. A routine complete maintenance or complete overhaul includes the following: Complete dismantling of watch and movement followed by careful inspection of all components Cleaning and replacement (at additional cost) or repair of worn or damaged movement parts, as needed, using genuine parts Reassembly of movement, oiling of jewels, and calibration of timing mechanism Polishing & refinishing of case & bracelet, unless otherwise instructed Rigorous quality control during 72 hours, including timekeeping, water resistance test to factory specifications, and visual inspection One-year service guarantee In strict adherence to the watch manufacturer's guidelines and using only genuine parts, all work is undertaken at our state-of-the-art service facility followed by a rigorous series of quality control tests and backed by a one-year guarantee. TESTING AND QUALITY CONTROL The uncompromising and systematic inspections conducted by our quality control specialists testify to the high standards we place on all work undertaken at our premises. All movements and watches, without exception, are subject to a series of rigorous technical tests and visual inspections to verify their accuracy, winding function, power reserve, water resistance, and overall appearance. Only when your timepiece has successfully passed all phases of our stringent quality requirements will we issue a one year service guaranteed. THE LAPPING-POLISHING MACHINE The lapping-polishing machine is used exclusively for Rolex watch cases. It polishes the watches while preserving their original sharp edges. BATTERY REPLACEMENT 5 POINT CHECK-UP INCLUDES Checking for water resistance Testing for magnetization, caused by electronics that may affect the timing of a watch Checking pins on straps and replacing*, if necessary Inspecting bracelets and tightening or replacing screws, if necessary A soft cloth wipe-down of the entire watch. CUSTOMER CARE About Customer Care Returns & Exchange Contact Us Special & Custom Orders FREE SHIPPING Terms of Service Refund Policy SIGN UP FOR OUR NEWSLETTER Sign up to get the latest on sales, new releases and more CONTACT US 1230 Montana Ave #104 Santa Monica CA, 90403 310.395.3205 info@heist-jewelry.com Mon-Sat: 10am-5pm Sun: 11am-5pm © 2021 Heist Jewelry. Powered by Shopify American Express Apple Pay Diners Club Discover JCB Mastercard PayPal Venmo Visa