ABOUT REPLY ABOUT US WHAT WE DO CLIENTS CONTACTS CAREERS ENG ITA DEU Focus On NEWS & COMMUNICATION REPLY NAMED A FINALIST FOR 2021 SAP® PINNACLE AWARD IN THE CUSTOMER EXPERIENCE CATEGORY FOCUS ON: NEWS, SAP 12 May 2021 Reply today announced that it has been recognized by SAP as a finalist for a 2021 SAP® Pinnacle Award in the Customer Experience (Midmarket) category. The annual SAP Pinnacle Awards acknowledge the contributions of leading SAP partners that have excelled in developing and growing their partnership with SAP and helping customers meet their goals. Finalists and winners in 30 categories were chosen based on recommendations from SAP, customer feedback and performance indicators. Filippo Rizzante, CTO of Reply, is pleased with the nomination: "The future and success of customer experience applications will be shaped by developments in the areas of voice control, artificial intelligence, machine learning and mixed reality. By combining creativity and technology, we realise digital customer experiences for international brands and industrial companies that strengthen the brand presence and improve efficiency and customer satisfaction. SAP's nomination is further evidence of our expertise - we are listed as a „Leader“ in the Gartner Magic Quadrant for CRM and Customer Experience and are recognised by customers and analysts as a leader for our extensive portfolio and high market relevance." Thanks to its extensive international experience in implementing SAP software solutions, Reply can help companies optimise their activities and processes. To do this, Reply adopts an agile and integrated approach to the design and development of business information systems. In particular, in relation to the business components and the specific changes required by the digital transformation process of companies, Reply's expertise encompasses both traditional business processes and the latest SAP technologies in the areas of Customer Experience and Industry Cloud, as well as IoT, Machine Learning, Big Data and Analytics, in order to make innovation cost-efficient and quickly usable for companies. SAP Pinnacle Awards shine a spotlight on distinguished partners to acknowledge their dedication to teamwork, exceptional innovation and capacity to help customers achieve their goals. Reply Reply [MTA, STAR: REY, ISIN: IT0005282865] specialises in the design and implementation of solutions based on new communication channels and digital media. As a network of highly specialised companies, Reply defines and develops business models enabled by the new models of AI, big data, cloud computing, digital media and the internet of things. Reply delivers consulting, system integration and digital services to organisations across the telecom and media; industry and services; banking and insurance; and public sectors. www.reply.com RELATED CONTENTS 07.06.2021 - 10.06.2021 / ONLINE EVENT REPLY AT SAPPHIRE NOW 2021 Reply, as SAP Gold Partner and SAP CX Innovation Partner, participates in SAPPHIRE NOW, taking place as an online event 7 to 10 June. Meet the experts from 4brands Reply, Portaltech Reply, Power Reply and Syskoplan Reply at their virtual booth and learn all about business processes and latest SAP technologies. 14.10.2020 - 15.10.2020 / ONLINE EVENT REPLY AT SAP CUSTOMER EXPERIENCE LIVE 2020 Meet Portaltech Reply, 4brands Reply, Syskoplan Reply and Power Reply from 14 to 15 October 2020 at SAP Customer Experience Live 2020. The experts for Next-Gen Customer Experience are present with a virtual booth. 13.03.2019 - 14.03.2019 / BERLIN EVENT SAP NOW 2019 SAP NOW 2019 takes place in Berlin on March 13 and 14. Reply participates with a booth where you can learn more about the SAP portfolio of 4brands Reply, Portaltech Reply and Syskoplan Reply. Also, join us for our workshop on China Commerce. This website installs third-party cookies, after explicit user consent, to allow visitors of the Reply websites to be recognized by third parties during their navigation on third-party platforms and be informed about Reply initiatives possibly promoted on these platforms. This website does not use first-party cookie. For more information about the processing and the opt-out option you may read our Privacy Policy. By selecting “Accept” you agree to the use of third-party cookies.ACCEPT DECLINE Reply © 2021 - Company Information - Privacy