Company How We Help Industries Locations Careers Resources Contact SYKES is now part of Sitel Group®. Visit www.sitel.com for more information. STANDARDS OF CONDUCT Operating within clear guidelines for ethical and respectful conduct is important to SYKES, our clients and our employees. It allows us the opportunity to advise our clients as a trusted partner and sets our foundation as an employer of choice. SYKES employees receive continuous education and information about SYKES Standards of Conduct, and conversation about the standards is encouraged to help employees navigate through everyday business situations. SYKES employees are informed of their right and responsibility to report questionable or fraudulent activity through our report line or by calling the appropriate regional anti-fraud hotline. In addition to our Standards of Conduct, we also comply with the UK Modern Slavery Act. Through the use of our Section 54 disclosure statement, we describe the steps the Company has taken to ensure that slavery and human trafficking are not taking place in our supply chains or in any part of our business. SYKES observes and supports all applicable laws and regulations concerning equal employment opportunities and welcomes the introduction of the SYKES Gender Gap Report in 2020 (find the 2017, 2018 and 2019 report here). We encourage individual growth for self-development and performance improvement and provide full equality for all employees through management practices and standard operational procedures. SYKES Human Rights Policy is guided by international human rights principles encompassed in the Universal Declaration of Human Rights, the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work, the United Nations Global Compact and the United Nations Guiding Principles on Business and Human Rights. HUNGARIAN SYKES Magatartási szabályzat STANDARD OF CONDUCT ITALIAN Standard di condotta per conformità e integrità STANDARD OF CONDUCT ROMANIAN Standarde de conduita pentru conformitate si integritate STANDARD OF CONDUCT CHINESE 合规与诚信行为准则 STANDARD OF CONDUCT GERMAN Verhaltensnormen zur Einhaltung von Richtlinien und Integrität STANDARD OF CONDUCT FRENCH Normes de conduite En matière de conformité et d’intégrité STANDARD OF CONDUCT SPANISH Codigo con los estandares de conducta para cumplimiento e integridad STANDARD OF CONDUCT PORTUGUESE Normas de conduta Para conformidade e integridade STANDARD OF CONDUCT ENGLISH Standards of Conduct for Compliance and Integrity STANDARD OF CONDUCT FOLLOW US ON SOCIAL MEDIA COMPANY Sustainability News HOW WE HELP Outsourcing Holistic CX Service to Sales Extend Your Brand Digital Transformation INDUSTRIES Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel MORE INFORMATION Locations Careers Employee Spotlight Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility SYKES FAMILY OF COMPANIES Learn More Copyright © 2021 Sykes Enterprises, Incorporated