By continuing, you agree that we may use cookies as disclosed in our Privacy Policy. Accept News Investors Careers Search About Values & People Products & Services Social Responsibility Trust & Security VALUES & PEOPLE At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. OUR VALUES Our core values support our vision and shape the culture of our company. These values guide everything we do: how we interact with and serve our clients; how we hire, develop, and retain our people; and how we contribute to our communities as responsible corporate citizens. These principles serve as the foundation for the passion, commitment, and integrity we bring to our business every day. We strive to be the best. By relentlessly pursuing the right solutions, we deliver on our promises to each other and those we serve. We’re stronger together. We succeed because we’re inclusive and authentic, and we know good ideas can come from anywhere and anyone. We earn the trust of our customers and colleagues. This is achieved by always holding each other accountable and acting with integrity. We innovate always and everywhere. We empower each other to think differently, develop ourselves, and grow our company. TEAM NAVIENT AMANDA CUSTOMER CORRESPONDENCE, DELAWARE THOM CORPORATE MARKETING, MASSACHUSETTS KENOL COLLECTIONS, NEW JERSEY Previous Next LEADERSHIP JACK REMONDI PRESIDENT AND CHIEF EXECUTIVE OFFICER JOHN KANE GROUP PRESIDENT, BUSINESS PROCESSING SOLUTIONS KELLY CHRISTIANO EXECUTIVE VICE PRESIDENT, CONSUMER LENDING Previous Next BOARD OF DIRECTORS LINDA A. MILLS CHAIR OF THE BOARD OF DIRECTORS FREDERICK ARNOLD ANNA ESCOBEDO CABRAL Previous Next AWARDS We're proud to be recognized by diversity and humanitarian organizations for our company's work and for our employees' unwavering commitment. BBB’s Torch Award for Ethics Best Board Diversity Initiative Award Better Business Bureau Champion of Board Diversity ClearMark Award of Distinction Company that Cares CPA-Zicklin "Trendsetter" Financial Capability Innovation Award Governor's ImPAct Award Healthy Workplace Continuing Excellence Human Rights Campaign Corporate Equality Index Military Friendly Employer Award Training Top 125 "W" Company Award HISTORY Since our creation in 1973, we continue to support the educational and economic achievements of millions of customers. 2020s 2010s 2000s 1990s 1980s 1970s LOCATIONS Headquartered in Wilmington, Delaware, Navient also employs team members in western New York, northeastern Pennsylvania, Indiana, Tennessee, Texas, Virginia, Wisconsin, California and other locations. SITEMAP NEWS INVESTORS CAREERS ABOUT Values & People Products & Services Social Responsibility Trust & Security IN REPAYMENT Federal Student Loans Private Student Loans Taxes & Interest Credit Reporting Managing Your Account About Payments Forms NEW TO NAVIENT MILITARY BENEFITS MONEY & FINANCES FOR SCHOOL AID OFFICES © 2021 Navient Solutions, LLC (NMLS #212430). All rights reserved. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Terms of Use Protecting Your Privacy California Privacy Rights Social Media Policies Accessibility About Our Ads CONTACT US