Home About Us Our Brands Our Approach Working For Us Contact Home > About Us > Our Vision & Values Our Vision The family’s vision is to build a great Yorkshire family business, creating prosperity and pride by doing what we believe in. And what we believe in is doing things properly: providing our customers with the best products and service, being a great place to work, and sharing our success with all our stakeholders including our local community, suppliers, and environment. Our Values Being a family business, it’s no surprise that we think of our business as a legacy, to be handed down to future generations of stakeholders. By stakeholders, we mean everyone who contributes to the business’s success; the family owners, the people who work for us, the communities they live in, our suppliers, and our customers. In practice, our business is guided by a set of principles which we call the Six Ps – Prosperity, People, Planet, Product, Passion and Process. These principles underpin everything we do. You’ll find examples of some our values in practice in Our Responsible Approach to Business. Prosperity We're committed to remaining an independent family business and expect business strategies to be built on enduring economics. People We're committed to a stakeholder model that values all our stakeholders and rewards them fairly. Product We care about quality and exceptional customer service. Process We believe in Swiss precision and attention to detail, lived in relentless operational excellence, with common sense, clarity, simplicity and agility prevailing over bureaucracy. Planet We believe our environmental approach should go beyond compliance and good practice in areas where innovative leadership initiatives sustain and may have a positive impact on our relationship with the planet and enhance our reputation. Passion The deep love and belief in what we do is the pounding heart of the family business. It lifts the spirit of all around us and creates our uniqueness. For the family shareholders, this pride and passion are valued as highly as prosperity. Sourcing Paying fair prices and improving social and environmental standards through our supply chain Caring for the Environment Reducing our environmental impact and promoting good environmental practice Charity & Community Our commitment to being a good neighbour to our local and regional community Copyright 2015 Bettys & Taylors Group Ltd. All rights reserved. Bettys & Taylors Group Limited, 1 Parliament Street, Harrogate, North Yorkshire HG1 2QU Registered Number 500829 England | VAT Registration Number 405696146 Cookie Policy | Terms & Conditions | Site Map