Call Toll Free: 888-532-1907 CORONAVIRUS (COVID-19) FREQUENTLY ASKED QUESTIONS Below you’ll find answers to frequently asked questions about COVID-19. Q: Who is at risk for Coronavirus (COVID-19)? A: Currently, those at greatest risk of infection are persons who have had prolonged, unprotected close contact with a patient with symptomatic, confirmed COVID-19 and those who live in or have recently been to areas with sustained transmission. Q: Who is at risk for severe disease from COVID-19? A: The available data are currently insufficient to identify risk factors for severe clinical outcomes. From the limited data that is available for COVID-19 infected patients, and for data from related coronaviruses such as SARS-CoV and MERS-CoV, it is possible that older adults, and persons who have underlying chronic medical conditions, such as immunocompromising conditions, may be at risk for more severe outcomes. Q: Can people who recover from COVID-19 be infected again? A: The immune response to COVID-19 is not yet understood. Patients with MERS-CoV infection are unlikely to be re-infected shortly after they recover, but it is not yet known whether similar immune protection will be observed for patients with COVID-19. Q: What do I do if I suspect I am infected? A: Follow current CDC protocol and notify your employer. Q: How do I prevent getting sick? A: There are many simple steps to decrease your chance of acquiring the virus. Stay home and out of public areas when you are sick. Practice frequent and thorough hand washing. Avoid touching your face. Cover your cough and sneezes, dispose of tissue immediately, and follow with proper hand washing. Click here for a full list of preventative measures Q: What are the symptoms of COVID-19? A: Fever, cough, and shortness of breath are the primary symptoms. Click here for an up-to-date symptoms list Q: What does pandemic mean? A: A pandemic is an epidemic that’s spread over several countries or continents and affects a large percentage of the population. An epidemic is the sudden increase in the number of infection cases above what is normally expected. Q: Will I still have visits in my home? A: Caregivers and administrative employees are asked to stay home if they are sick. CDCN is actively monitoring the rapidly evolving COVID-19 outbreak and will comply with State and Federal regulations. Our team will remain up to date with temporary changes in regulation in response to the outbreak in each geographical location. Q: What if my caregiver is unavailable to come to work? A: Ensure you have backup caregivers. If your primary caregiver gets sick or is unable to come to work, backups allow you to still get the care you need. Q: How much food should I have at home? A: Have one to two weeks’ worth of non-perishable food at home and identify people who can help with shopping. To ease the financial burden, there are many local resources to assist. Q: Should I buy other supplies? A: Stock up on important household items. Make sure you have enough essentials. Examples of household items include: toilet paper, hygiene products, and cleaning supplies. Q: What about medications? A: Have a plan to make sure you can get your medications. Talk to friends or family for help or use a pharmacy that delivers. Q: How should I plan for my pets? A: Have plenty of pet food at home. Have someone who can take care of your pet if you are hospitalized. CONSUMER DIRECT CARE NETWORK 100 CONSUMER DIRECT WAY MISSOULA, MT 59808 IF YOU NEED SITE ACCESSIBILITY SUPPORT, PLEASE CONTACT 888-532-1907. 888-532-1907 CONTACT US VISIT CARE NETWORK NAVIGATION ABOUT SERVICES RESOURCES NEWS CONTACT PRIVACY POLICY WEBSITE ACCESSIBILITY © 2021 CONSUMER DIRECT CARE NETWORK