PARTNERS ABOUT RESOURCES CONTACT US CUSTOMER ZONE Business Services Help and Support Customer Case Studies Blog COVID-19 Info SWITCH AND SAVE About Us > Customer Service CUSTOMER SERVICE. We’re here for you As an alternative to the Big 6, we pride ourselves on giving you different prices and a different level of service compared to other providers. Here’s what you’ll get when you work with a small business specialist. Dedicated UK-based team Our friendly Customer Service Team is based in Hamilton and Manchester. They’re ready and waiting to help you with any queries you might have. No expensive numbers to call There’s no expensive 0870, 0844 or 0845 numbers when you want to speak to us. Your calls will always be charged at local rate. Nationally recognised accreditation Our team has been awarded the Putting the Customer First. Accreditation, the National Standard for Customer Service, ever since 2013. See the rest of our accreditations here. Looking for some help? YOU MIGHT FIND THE ANSWER ON OUR HELP AND SUPPORT SECTION Customer Zone We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading. Our self-serve portal, Customer Zone enables you to simply and quickly do the things you need at a time that suits you. We’ve created a helpful series of videos explaining exactly what you can do in Customer Zone and how to do it. ACCESS VIDEOS HERE If you’d still like to speak to Customer Service Call our team on: 0333 014 3131 Monday – Friday 8am – 6pm You can email us on: service@clearbusiness.co.uk Prefer a call back? Click on the button below and provide us with your details: CUSTOMER SERVICE We’re here for you Outside of our business hours, your exclusive online portal Customer Zone is a really useful tool where you can view your invoices for the last 12 months, submit meter reads, troubleshoot and more, at a time that is convenient to you. LOGIN TO CUSTOMER ZONE Not signed up to Customer Zone yet? Sign up here. OUR SERVICES Business Energy Business Water Business Telecoms Business Insurance How to Switch PARTNERS Become a Partner How It Works Benefits Training and Support Partner FAQs COMPLAINTS Our Commitment To You Complaints Procedures Energy Scotland Water England Water Telecoms CLEAR BUSINESS No. 1 Dovecote, Old Hall Road, Sale M33 2GS Contact us Media enquiries Terms & Conditions and PricingPrivacy PolicyCookie PolicyAcceptable Use PolicyOur Commitment To YouTreating Vulnerable Customers Fairly PolicyCoronavirus and Critical Sectors Policy © 2021 Clear Business. Verastar Ltd trading as Clear Business. Registered in England and Wales No: 3667643. VAT Registration No: 945 795467. Registered Office: No. 1 Dovecote, Old Hall Road, Sale M33 2GS