View information related to COVID-19 City of Arcadia, Florida City Council News Departments Documents Residents & Visitors Contact Home Departments Utilities Utility Billing Division Utility Billing Division Lead Utility Billing Clerk: Kelly Snyder – ksnyder@arcadia-fl.gov Customer Service The City of Arcadia offers the following ways to pay your bill: In Person: 23 North Polk Ave, Arcadia, FL M-F 8 am – 4:30 pm Automated Payment By Telephone: 1-877-581-0874 M-F 8 am – 5:00 pm By Mail: City of Arcadia, P.O. Box 1040, Arcadia, FL 34265 Customer Portal (Online Payments): https://arcadia.secure.munibilling.com/customers/sign_in Customer Service Telephone: 1-877-514-7788 Contact Information for Utilities AJ Berndt, Director – abernt@arcadia-fl.gov Water Treatment Plant – 863-494-1626; wtp@arcadia-fl.gov; Waste Water Treatment Plant – 863-494-3464; wwtp@arcadia-fl.gov Emergency Numbers 863-990-0133 (City of Arcadia On-Call – after hours) DeSoto County Sheriff’s Office – 863-993-4700 Click Here for the 2021 Utility Rates – Effective 10/1/2021 For More information about our Water & Sewer Rate Changes: Click Here for facts about our new Water & Sewer Rate Structure. Click Here for the Peace River Shopper Ad. The City of Arcadia website is undergoing modifications to provide enhanced access to documents for disabled individuals who are visually impaired and to comply with the requirements of the Americans with Disabilities Act (ADA) to make reasonable accommodations. If you would like to obtain a document not currently provided on the website, please contact our City Clerk, Penny Delaney, at 863-494-4114 Ext. 301 or pdelaney@arcadia-fl.gov. Thank you for your patience and understanding as we implement these changes. Florida has a very broad public records law. Most written communications, to or from local officials regarding city business, are public records available to the public and media upon request. Your email communications may be subject to public disclosure. Search This Site Contact Utilities / Systems Utilities / Systems - (863) 494-1626 Director - A.J. Berndt - aberndt@arcadia-fl.gov Read A.J.'s Bio Water Treatment Plant - (863) 494-1626 - wtp@arcadia-fl.gov Wastewater Treatment Plant - (863) 494-3464 - wwtp@arcadia-fl.gov Utility Billing (877) 514-7788 Lead Utility Billing Clerk - Kelly Snyder - ksnyder@arcadia-fl.gov Utility Billing Clerk - Megan Anthony - manthony@arcadia-fl.gov Pay Utilities Bill Online Pay Your Utilities Search for Loved Ones in the Cemetery Search For Loved Ones Follow us on Facebook Quick Links Contact Public Works Utilities City Council Parks Division Arcadia Municipal Airport – X06 Code Enforcement Police Department News Helpful Websites DART Chamber of Commerce DeSoto County Property Appraisers Municode Address 23 N. POLK AVENUE MARGARET WAY BUILDING ARCADIA, FLORIDA 34266 UNITED STATES Get in touch FOLLOW US ON FACEBOOK Contact PHONE: 1 (863) 494-4114 COPYRIGHT © 2021 CITY OF ARCADIA, FLORIDA DESIGNED BY CFRPC.