Members Find A Doctor Rx Tools Contact Log In Contact Questions? Start here for BCBSND contacts, plan information, answers to common questions and more. Members Employers Producers Providers Member Services 844-363-8457 TTY: 800-366-6888 or 711 Monday-Friday 8:00 a.m. to 4:30 p.m. Sales 800-280-2583 Monday-Friday 8 a.m.-4:30 p.m. Schedule a virtual or in-person appointment with BCBSND Sales. Find an Agent Additional Contacts Media Inquiries Careers Leadership Board of Directors Office Locations Member Portal Log in or register for online Member Services for 24/7 secure access to: Request a new ID card View your EOBs See how much of your deductible you've met View your claims Rate your doctor Change address or personal information Plus more Log In or Register Common questions Online Member Services How do I change my password? I forgot my username. How can I retrieve it? I forgot my password. How can I reset it? How can I change the security questions tied to my online Member Services account? Can I access online Member Services after my plan is cancelled? General How do I submit a medical claim form? What options do I have to pay my bill? How do I read my EOB? Is my EOB a bill? Pharmacy and Medications What is the difference between formulary and nonformulary drugs? What is the difference between brand name and generic drugs? How do I submit a pharmacy claim? Using your policy What is a deductible? What is a copay? What is coinsurance? What is an out-of-pocket maximum? How do I get an approved referral? What services require precertification? Where do I find BCBSND medical policies? Where do I find forms? What is an appeal, and how can an appeal be submitted? Shopping for Insurance When is open enrollment? What is the Advanced Premium Tax Credit? What is a high deductible health plan? Wellness How do I access HealthyBlue online wellness center? What should I do if I don’t receive the HealthyBlue cash card I redeemed? How do I sign up for Health Club Credit (HCC)? What should I do if I don’t receive my HCC points? How do I prove to my club that I am eligible for SilverSneakers? About News Careers Caring Foundation Privacy & Legal Contact Our Partners in Health: Members Employers Providers Producers Fargo (Headquarters) 4510 13th Ave. S. Fargo, North Dakota 58121 Blue Cross Blue Shield of North Dakota is an independent licensee of the Blue Cross Blue Shield Association, serving residents and business in North Dakota. All rights reserved. © 2021 Blue Cross Blue Shield of North Dakota Non-Discrimination Notice Español Deutsch 繁體中文 Oroomiffa Tiếng Việt Ikirundi العَرَبِيَّة Kiswahili Русский 日本語 नेपाली Français 한국어 Tagalog Norsk Diné Bizaad