Relatives Login Self Funding Most residents pay for their own care Current government policy is that everyone with more than £23,250 in savings and capital (2013/14), or with income that covers the cost of their care, have to pay for their care themselves. With a large proportion of people being home owners, the majority of residents fall into this category. Charges & Agreements The charges for self-funded residents and the associated documentation are as follows. Downloads Residents’ Charges (pdf) Residents’ Handbook (pdf) Tenancy Agreement (pdf) Care Agreement (pdf) Direct Debit Mandate (pdf) If a resident is unable to move into the home straight away and we agree to hold a suite in the interim, we charge 50% of the normal amount for the suite for the period that we hold it. Understanding the financial commitment We recognise that self-funding is a large financial commitment, so it is important to fully understand the implications of this at the outset. With this in mind, we work with prospective residents on the following areas: The length of time the resident’s savings and capital will cover the home’s fees. We ask for written evidence to show that this period will be at least two years. Arrangements for the sale of any property owned by the resident. If this is required to cover the home’s fees, a personal guarantee from a third party to cover the shortfall is needed until it is sold (see “Guarantee Deed – Property to Sell“). Eligibility for government benefits. Some benefits are not means tested (e.g. Attendance Allowance), so it is good to check that the resident is not missing out on anything. Migration to NHS Continuing Healthcare funding, should the resident become eligible for this. In this circumstance, the NHS fully covers the resident’s health care needs but the resident still needs to fund the cost of the additional facilities and enhanced accommodation provided by the home which are not required to meet the resident’s health care needs. What happens when a Resident’s money runs out? We are able to continue to accommodate residents when they are no longer able to pay from their own resources provided that they: Fully disclosed their financial resources to us in writing when they moved in and have used these resources exclusively for the home’s charges in the meantime. Are assessed by Kent Social Services as having on-going nursing care needs at the time they are no longer able to pay. Provide us with the financial assessment conducted by Kent Social Services (including the Form CM10). Successfully claim all eligible benefits. Are prepared to use their income to cover our charges. Residents who lack capacity to consent to moving in: If a resident lacks capacity to sign documentation and a registered “Power of Attorney” is not in place, we usually ask for a personal guarantee from a third party to cover the charges until a Deputyship Order has been made and the account has been paid in full. Our protocol for executing the Tenancy Agreement when a resident lacks mental capacity to give consent also needs to be followed. Downloads Guarantee Deed – Application for Deputyship Order (pdf) Executing the Tenancy Agreement when a resident lacks mental capacity (pdf) Flowchart summarising Tenancy Agreement protocol (pdf) Credit Terms All charges for each month are payable in advance by Direct Debit on the first day of each month. If accounts are not paid in accordance with these terms, action is taken in line with the following letters. Overdue Accounts 7th of the following month: Statement of Arrears (PDF) 14th of the following month: Seven day warning letter (PDF) 21st of the following month: Notification of Legal Action – Nursing Home Agreements (PDF) Notification of Legal Action – Tenancy Agreements (PDF) End of the following month: Solicitor’s Notice to Leave – Nursing Home Agreements (PDF) Solicitor’s Notice to Leave – Tenancy Agreements (PDF) Home About Us Hazeldene Care Awards 2019 CQC Registration What’s On Services Funding Documents Jobs Contact Us Enquire about Hazeldene House manager@hazeldenehouse.com 01892 826500 Hazeldene House, Romford Road, Pembury, Nr Tunbridge Wells, Kent TN2 4AY Copyright © Hazeldene House Limited | Website designed by StudioFord