3275 North Old State Rd 3 Kendallville, IN 46755 | M-F 7:30AM-4PM March 11, 2020 Dear Valued Customer, As coronavirus continues to be a rapidly growing concern around the world, United States and now Midwest, we have received a number of inquiries regarding Snyder’s business preparedness and proposed response. We share your concerns and are monitoring the situation very closely. Our top priorities are the health and safety of our employees and maintain a high level of service to you, our valued customer. As the situation evolves, we will continue to modify our plans as needed to deliver on those priorities. As you have most certainly seen before, the following is from the CDC website on protecting oneself (this has also been shared with all Snyder employees): Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. Avoid touching your eyes, nose, and mouth with unwashed hands. Avoid close contact with people who are sick Stay home if you are sick, except to get medical care. Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. Kiosk Screens: To clean your kiosk screens, we recommend a 1:1 solution of water and 70% isopropyl alcohol on a microfiber cloth. Spray the solution onto the cloth and wipe the screen, rather than spraying directly onto the screen. Do this no more than two times a day. Note that improper cleaning or the use of products that are not recommended, per the manufacturer, can result in damage to the kiosk screen. Coolers/Freezers: Use sanitizing wipes on cooler/freezer door handles in addition to any other high traffic and frequently touched surfaces. If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection. In addition, Snyder Food Services Response: All employees are required to self-report a minimum of every 14 days. Any employee that comes to work that is displaying flu like symptoms will be isolated from the other employees and sent home immediately. All Snyder Food Services employees have been instructed to avoid touching their eyes, nose, and mouth with unwashed hands. All associates have been directed to wash their hands thoroughly and frequently. Use proper etiquette when sneezing or coughing – Use a tissue or cough into the inside of your arm. All Route drivers must wash hands upon entering any client building Employees have been provided with latex gloves and sanitizer should they wish to use either/both of those All touchpads are to be sanitized with each visit All Market surfaces are to be sanitized at least once per week. All food contact surfaces are to be sanitized before, during and after Prepping and cooking periods. Sanitize all hand contact surfaces within the offices, Warehouse, etc daily. Door handles, handles on fork lifts, hand trucks, etc. Avoid shaking hands, high fives, and other forms of contact that can spread the virus. We would also like to encourage consumers to not reuse their paper coffee cup and the wash their reusable coffee cup with hot soapy water before getting a refill. If you have any specific questions or would like to discuss in greater detail, please don’t hesitate to contact your Snyder representative or call our office. Sincerely, Mike Snyder Vice President Snyder Food Services OUR COVID-19 (Novel Coronavirus) Response ABOUT SERVICES CONTACT ADDRESS 3275 North Old State Rd 3 Kendallville, IN 46755 CONTACT info@snyderfs.com Tel: 260-347-4802 HOURS MONDAY-FRIDAY 7:30AM-4PM MAILING LIST SUBSCRIBE ©2020 SNYDER FOOD SERVICES