BOOK NOW Privacy Notice Privacy Policy Explained China Fleet Country Club Limited referred to as ‘China Fleet, ‘we’ or ‘our’, is committed to protecting the privacy and security of your personal information. This Privacy Notice describes how we collect and use personal information about you during and after your relationship with us under the Data Protection Act 2018 (DPA18) and the General Data Protection Regulation (GDPR). China Fleet is a “Data Controller”, meaning that we decide how we hold and use personal information. We are required under data protection legislation to notify you of the information contained in this Privacy Notice. China Fleet is registered with the Information Commissioner’s Office (ICO) – Registration No. Z8324567. The DPA18 and GDPR says that the personal information we hold about you must be:- Used lawfully, fairly and in a transparent way. Collected only for valid purposes that we have clearly explained to you and not used in any way incompatible with those purposes. Relevant to the purposes we have told you about and limited only to those purposes. Accurate and kept up to date. Kept only as long as necessary for the purposes we have told you. Kept securely. We will also only transfer your information when it is safe to do so when necessary, and your information is protected in the same way that we protect it. China Fleet is accountable to you and the Authorities to show compliance with the data protection laws and demonstrate how we are compliant. The Data Protection Manager (“DPM”) We have appointed a DPM to oversee compliance with this Privacy Notice. If you have any questions about this Privacy Notice or how we handle your personal information, please get in touch with the DPM at privacy@china-fleet.co.uk. You have the right to make a complaint at any time to the Information Commissioner’s Office, the Supervisory Authority in the United Kingdom for data protection issues or the Supervisory Authority in your own country of residence. Contact details for the ICO are outlined at the bottom of this Privacy Notice. The Kind of Information We Hold About You Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). To explain this to you, we will list our different services when we collect or use different information about you. How Is Your Personal Information Collected? We collect personal information about you when you contact us, open an account to purchase our products, request to subscript to receive Noble News or provide us with your information for another specific purpose. What information do we collect about you? · Name · Title · Postal / Billing Address · Royal Navy / Royal Marine service · Telephone number · Email Address · Payment details · Membership details What Special Category Data do we collect about you? When we collect Special Category data, we will always have a clear legal basis to process this or your explicit consent. If we rely on your explicit consent, you can withdraw this at any time by contacting our DPM at privacy@china-fleet.co.uk. Special Category data is any information relating to your health, gender, race, sexual orientation, sex life, genetic or biometric data etc. An example of this processing would be when using our Health Spa; we provide you with a questionnaire about your current health and any conditions we need to be aware of to provide you with a safe service. If you provide us with any allergies, you may have or disabilities. In most cases, we use the legal basis of Explicit Consent to collect and process this information. You can withdraw your consent at any time by contacting our DPM at privacy@china-fleet.co.uk Other data we may collect China Fleet offers other services and functions, such as corporate days, group bookings, weddings, team building sessions and conferences. The information we gather to complete the booking process may involve the collection of other forms of data, not directly from the people themselves. The types of data recorded may be. · Wedding guest names · Employees attending corporate days · Employees attending team-building sessions · Conference speakers · Conference guests · Payment details · Membership details How We Will Use Information About You? We will only use your personal information when the law allows us to; the legal basis (highlighted in bold) for processing your information we primarily use are. You have entered into a Contract with us to provide you with a service. An example would be when you become a member of the country club. We need to comply with a Legal Obligation. An example of this would be when we have to comply with lawful authority to disclose CCTV images to the Police. Where it is necessary for our Legitimate Interest (or those of a third party), your interests and fundamental rights do not override those interests. An example of this is as a member; we send you information about products or promotions that we know will interest you. We may also use your personal information in the following situations, which are likely to be rare: Where you have given your Consent to contact you for a specific purpose. In an emergency, it is in your Vital Interest that we share your information when we have it recorded. Change of purpose We will only use your personal information for the purposes we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so. Data Sharing We may, on occasions, pass your personal information to an organisation outside of China Fleet exclusively to process on our behalf; these organisations are called Data Processors. We require these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice. We do not pass on information gained from your engagement with us without a clear legal basis for doing so. However, we may disclose your Personal Information to meet legal obligations, regulations, or valid governmental requests. The personal data we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by companies outside the EEA who work for one of our service providers or us. If we do this, we ensure that your privacy rights are respected in line with this Policy and the same protection is given to your personal information as laid down by the DPA 2018 and GDPR. Data Security We have put in place appropriate security measures to prevent your personal information from being accidentally lost, altered or disclosed, or accessed in an unauthorised way. In addition, we limit access to your personal information to those Colleagues, Agents, Contractors and other third parties on a need to know basis. They will only process your personal information on our strict instructions, and they are subject to a duty of confidentiality. Details of these measures may be obtained from our Data Protection Manager (DPM). We have put in place procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Data Retention We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data, whether we can achieve those purposes through other means, and the applicable legal requirements. You can request our Data Retention Schedule from our DPM if required. In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Rights of Access, Correction, Erasure, and Restriction The personal information we hold about you must be accurate and current. Please keep us informed if your information changes during your relationship with us. Under certain circumstances, by law, you have the right to: Request access to your personal information (commonly known as a “data subject access request”). This right enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Request correction of the personal information that we hold about you. This right enables you to have any incomplete or inaccurate information we hold about you corrected. Request erasure of your personal information. This right enables you to ask us to delete or remove personal information where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below). Object to processing your personal information where we rely on a legitimate interest (or those of a third party). There is something about your particular situation that makes you want to object to processing on this ground. You also have the right to object to processing your personal information for direct marketing purposes. Request the restriction of processing of your personal information. This right enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it. Request the transfer of your personal information to another party. If you want to review, verify, correct or request the erasure of your personal information, object to the processing or request that we transfer a copy of your personal information to another party, please get in touch with our DPM at privacy@china-fleet.co.uk You will not have to pay a fee to access your personal information (or exercise any other rights). However, we may charge a reasonable fee if your access request is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. How to request your information and what we may need from you The Data Subject Access Request form, available on our Cookie Banner. If you have any questions about any of your rights, please get in touch with our DPM at privacy@china-fleet.co.uk We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or exercise any of your other rights). We will respond to your request within one month after and upon satisfactory verification of your identity. Right to Withdraw Consent In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please get in touch with our DPM at privacy@china-fleet.co.uk Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to unless we have another legitimate basis for doing so in law. Changes to this Privacy Notice We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information or request you to confirm the accuracy of the information we hold on you. Complaints We want the chance to resolve any complaints you have about how we process your information. However, you have the right to complain to the Information Commissioner about how we have used your data. The details for each of these contacts are: China Fleet Saltash, Cornwall PL12 6LJ Telephone +44 (0) 1752 848 668 or email privacy@china-fleet.co.uk Information Commissioner’s Office Telephone +44 303 123 1113 or at www.ico.org.uk Home Careers Contact us Club Rules Privacy Policy Sustainability T&Cs History China Fleet Country Club, Saltash, Cornwall PL12 6LJ Copyright © 2021 China Fleet Country Club | Reg 02527923 Registered in England sales@china-fleet.co.uk