VISION & VALUES To create and deliver world-class technology solutions which empower our clients to reach their business goals and in doing so positions Acuative as a valued… OUR CORE VALUES Client-focused Approach and Attitude We apply our own intuitive reasoning and industry experience, actively seeking opportunities to bring value to our clients and move them forward toward their future. We make it easy to do business with us and are always mindful of maintaining consistent, responsive communication and forward progress as their partner. Commitment to our Employees We value each individual’s contributions and are committed to our employees’ career journey and personal development. We strive to empower our employees by investing in training and certifications as well as providing coaching, mentoring and opportunities for growth. We encourage constant learning, creative and critical thinking and collaboration in the pursuit of better solutions. Relentless Pursuit of Goals We pursue our common goals with passion and energy. Commitment to Excellence We begin with comprehensive and accurate information-gathering and sharing among teams of key players, always cognizant of our clients’ goals. We are committed to continuous improvement and constantly strive for progress while maintaining high ethical standards, accountability for our actions and financially sound decision making. Commitment to Professionalism We conduct ourselves with the utmost professionalism, courtesy and integrity with all those we engage with, externally and internally. We listen first and seek to understand before we are understood. Putting our Customers First We never forget that our biggest priority is customer satisfaction. Every quarter we recognize team members who have gone above and beyond to act as trusted advisors and exceed expectations. Acuative's Customer 1st Awards are not only a recognition program but also a cultural initiative that defines how we interact and build successful relationships with our customers. Its a program to help ensure our external customers are our biggest priority and that we are always committed to their satisfaction and happiness. We take pride in living our brand and core values. OUR BRAND Wisdom must be intuitive reason combined with scientific knowledge. – Aristotle Aristotle, the much revered ancient Greek Philosopher, believed that insight, instinct and acumen must always accompany knowledge in order to achieve great wisdom. It is based upon this same belief that Acuative builds its brand At its core, Acuative is about accuracy, fully engaged activity, highest levels of acumen and being intuitive. The integration of these powerful attributes is the foundation from which we bring exceptional service and support to our clients. Selected 2020 Customer 1st Awards KB, Site Support Specialist Responding to a major need for support for Cisco UCS at Client’s installations, KB rescheduled personal plans and traveled out of his area to provide coverage indefinitely. He understood the urgency and his responsiveness ensured that Acuative met the Service Level Agreements for this account. PL, Project Manager Pam demonstrated her competence and professionalism while working on the FISMA 80-site SDWAN project for the US Department of Health and Human Services. Acting as their trusted advisor, PL exceeded expectations of her role as project manager in many ways including understanding of technical details in addition to her ability to facilitate excellent project outcomes. KM, Software Developer When our service provider account required a customized online ordering portal, KM responded quickly and effectively to meet the requirements. On a tight deadline, he created a site that was very well received and has resulted in increased orders being sent to Acuative. DS, Project Coordinator Due to Covid, the Client hardware refresh at 100 locations was rescheduled multiple times over several months. DS went above and beyond to help the Client navigate these uncertain times by staying flexible and keeping up with the numerous changes until the project was successfully completed. RB, Site Support Specialist Faced with a long, challenging issue with a Cisco UCS rack server, RB demonstrated tireless resourcefulness over several days resulting in a complete resolution and happy end-user. His attitude was typical of how he approaches all jobs and especially during difficult troubleshooting scenarios like this one. SS, UCS VISE Analyst During a critical outage at SAP America’s data center, SS’s professional attitude and experience de-escalated a very challenging situation. She coached the team on site to successfully resolve the issues, resulting in accolades from both SAP and Cisco. WHY ACUATIVE? Industry Experience Leverage our 35 years of experience delivering transformative lifecycle network support for large, geographically dispersed networks. Global Expertise No need to expend time and resources to tackle it alone, anywhere in the world. Acuative is your single source with the drive and energy to help you accelerate. Technology Partners Working closely with industry leading service providers and technology companies to deliver a seamless solution. Tools to Manage Business Outcomes We give you visibility to our tools and systems, with experienced project managers and our state of the art management portal. Acuative INFO@ACUATIVE.COM CONTACT US LEGAL SITEMAP LinkedIn Twitter YouTube