Annual Report & Quality Account Accessibility tools Home About us Our services Get involved News Join us Contact us Home About us Annual Report & Quality Account Annual Report 2020-21 Welcome to the 2020-21 Annual Report and Quality Account from the Norfolk Community Health and Care NHS Trust. The purpose of our Annual Report is to explore how we’ve done within the reporting period of 2020-21, including our financial statements from 2019-20, and how we can improve things for our patients and staff in the future. As a provider of NHS health services, we also produce an annual Quality Account for our staff, stakeholders and for the people who use our services. In essence, it reflects and demonstrates the importance our organisation places on quality. Annual Report 2020-21 Quality Account 2020-21 We have summarised both of these documents into one handy Annual Summary: Annual Summary 2020-21 The highlights from our Annual Report and Quality Account were presented at this year’s NCH&C Annual General Meeting (AGM), which took place on Thursday 23 September. This year’s AGM was once again presented via MS Teams and a recording can be viewed here. As part of this year’s AGM, we premiered a very special film entitled A Year Like No Other. In it, NCH&C staff reflect on the year that was March 2020 - March 2021. What did it feel like to work in the NHS during the global pandemic? How did they continue to deliver health and care to their patients in such unprecedented circumstances? How did they support one another during those difficult months? The powerful film is a reminder of the hard work of all our teams during COVID-19, and serves as a thank you to all our Outstanding staff for all they have done and continue to do. About us Annual Report & Quality Account Board of Directors Clinical audit Equality, diversity and inclusion Our finances Patient experience Research and development Back to top of page Print this page Email this page Site map Headquarters Norfolk Community Health and Care NHS Trust Woodlands House, Norwich Community Hospital, Bowthorpe Rd, Norwich, NR2 3TU Switchboard: 01603 272272 Our Partners Norfolk and Waveney CCG NHS Health A to Z Norfolk and Waveney Health and Care Partnership Norfolk County Council Norfolk Community Health and Care NHS Trust CQC overall rating Outstanding 22 June 2018 See the report Terms and conditions Privacy Notice Norfolk Community Health and Care © 2021 Powered by VerseOne Group Ltd