View larger type versions A A A About Us Online Payments Public Student Loans Private Student Loans Terms Contact Terms Public Student Loans Private Student Loans This website is operated by Link Financial Group. We take the privacy of our customers seriously and are open about how we handle customer information. When you visit our Website, we may, for statistical reasons, record certain data from which an individual cannot be identified. This information is used to monitor and improve the functionality of our services. You may however choose yourself to submit information about you via the Website. In this case, your information is stored on our database. We use your information to provide a service to you relating to your account with us. We may pass information relation to your account to credit reference agencies. We may also disclose information we have a legal right or obligation to report. In all other cases we will not disclose any information to other commercial organisations that could allow you to be personally identified, without first gaining your permission. In line with the Data Protection Act 1998 you have a right to ask what information we hold about you. You can do this by writing to us at the following address, providing sufficient identification evidence (e.g. a copy of your passport) and enclosing the corresponding £10 fee: The Data Protection Office, Link Financial, PO Box 30095, London, SE1 7WU Should you wish to update your details, you can talk to one of our Account Officers on 0333 004 5045. Please note that we are not responsible for the security of information you send on-line. Please do not email us sensitive information. This site may contain links to other sites. We are not responsible for their privacy practices, content or potential damage, loss or offence in relation to these. If you have any questions about this privacy statement or this website, please contact info@linkfinancial.eu Link Financial Outsourcing Ltd Registered Office: Camelford House, 89 Albert Embankment, London, SE1 7TP Company Registration No: 3504939 Consumer Credit License No: 446835 Terms and conditions of website use Please read these terms and conditions, as you will be legally bound by them. You may not use the Website if you do not wish for the terms and conditions to apply to you. Please also refer to our Privacy Policy which should be read in conjunction with the terms and conditions. The sole permitted use of this website is to obtain information about LINK Financial. Its contents are protected by international copyright and other intellectual property rights. Should you be of the opinion that any information displayed infringes the rights of any other party, please let us know at info@linkfinancial.eu No action on behalf of visitors to the site is permissible that is aimed at infringing any website security feature or at linking this Website to any other site. Whilst every effort is made to keep the Website contents up to date, Link Financial makes no representation or warranty of any kind regarding the contents or availability of the site. Any indemnities, warranties or similar are hereby excluded, in accordance with the applicable law. Complaint Policy Link is committed to providing quality customer service. Should you express your dissatisfaction about the company’s services, we will deal with your complaint fairly, promptly and consistently. All complaints are recorded and investigated and customers will be advised of actions taken. A copy of our complaints policy is available upon request. Liability Whilst this website has been set up with great care and is updated regularly, LINK Financial cannot offer any guarantees regarding the accuracy, or completeness of the available information, unless they are a result of proven intent or gross negligence on behalf of Link Financial. Despite careful monitoring we can furthermore not accept any liability for the content of external links, for which their operators are wholly responsible. We reserve the right to take legal action against distributors of so called spam mails. Data Protection Whilst visiting the website, certain access information – such as date and time of access, material viewed and corresponding IP address – can be retained. Under this scheme, an individual cannot be identified and usage of this data is intended to be for statistical purposes and to improve the functionality of our services. At times LINK Financial may save small data files on your computer (so called cookies), in order to facilitate the usage of certain applications. Your web browser enables you to deactivate this function. In this case, the usability of the website might be limited. Information related to individuals (such as name, address, telephone number or e-mail address) are only retained and utilised by Link Financial if they have been provided by you. This can, for example, be the case if you contact Link Financial via email. This information is only forwarded to third parties once your explicit acceptance has been obtained. Copyright The contents of this website are subject to international copyright and other intellectual property rights. The website material may not be copied altered, processed, converted or passed on to third parties without prior written authorisation by Link Financial. Some pages may contain images covered by the copyright of third parties. Should you be of the opinion that any information displayed infringes the rights of any other party, please let us know at info@linkfinancial.eu Trademarks Trademarks are generally not marked as such on this website, but should nonetheless be treated as such. This applies in particular to brands, labels, company logos and emblems. Disclaimer Should one of these conditions become ineffective as a result of legal changes, the other points remain unaltered. ©2014 LCH European Portfolio Holdings Ltd. All Rights Reserved Privacy Policy