Home Your services About us Working for us Get involved Info centre Contact Helplines Access to information Under the data protection legislation, you have the right of access to your own records. With some exceptions, this entitles individuals to a copy of information held about them. You may authorise a third party to seek access on your behalf (e.g. a solicitor), but we will need your written consent. Where a service user is incapable of managing his or her own affairs, a person appointed by the court to manager those affairs may seek access. Access may be limited or denied if: Disclosing information may cause serious harm to you Giving access would disclose information relating to, or provided by a, third person who had not consented to disclosure Generally, a child aged 13 or over will be considered competent to request their own records. If the child is deemed not to have capacity to consent, under the Children Act 1989, authority must be given by an individual who has parental responsibility. If you require a copy of your records, you can download and complete a request form. This can be sent to us in the following ways: Post: Subject Access Team Pennine Care NHS Foundation Trust HQ 225 Old Street Ashton-under-Lyne OL6 7SR Email: pcn-tr.sar@nhs.net You can also make a request by phone on 0161 716 3149/3959, or speak to the healthcare professional involved in your care. You may be required to provide recent documentary evidence to confirm your identity. You are entitled to receive some, or all, of your information within one calendar month and generally this would be free of charge. Where we consider we are unable to provide the information, either within one calendar month, or free of charge, we will contact you to discuss. A copy of the Trust’s Access to Health Records Policy will be available soon. The Information Commissioner’s Office has produced some guidance to support the process of making an application for subject access. Click here to visit the ICO website. Records of the deceased What if information we hold about you is wrong? What can I do if I am not satisfied with the outcome of my application for access to my records, or for correction/erasure of information? More in this section Data protection and confidentiality Access to information How we use your information Freedom of Information Spending over £25,000 About Pennine Care Vision and values Five year plan Board of Directors Jobs Volunteering Privacy and information Privacy and cookies Data protection and confidentiality Accessibility Your Services Bury Heywood, Middleton and Rochdale Oldham Stockport Tameside & Glossop Pennine Care NHS Foundation Trust CQC overall rating Requires improvement 28 January 2019 See the report Hide accessibility tools Text size: Increase text size Decrease text size Reset text size Contrast: Black and white Blue contrast Beige contrast High contrast Reset contrast