Menu Solutions / Out-of-Network Solutions / No Surprises Act No Surprises Act: Transparency in Coverage Configurable solutions, legislative expertise and guidance to address the complex requirements introduced by new regulations. Download our NSA Solutions Brief Machine-Readable Files (MRFs) Zelis Machine-Readable Files will address out-of-network (OON) MRF data requirements for Zelis-priced OON claims. Zelis will offer in-network (INN) MRF data with median INN rates for clients whose primary networks are owned or managed by Zelis. ID Cards Zelis Member ID will enable enhanced ID card capabilities to print compliant ID cards with additional required information including member deductible, out-of-pocket maximum, and information on where to find in-network providers. Advanced Explanations of Benefits (AEOBs) Zelis Member Communications will publish compliant AEOBs, both print and digital, with the ability to handle increased volume. Provider Directories Zelis will offer compliant directories for clients whose primary networks are owned or managed by Zelis. Out-of-Network Claims Pricing Zelis’ market-based pricing is uniquely informed and calculated based on multiple claim-specific data points including proven commercial reimbursements, geographic specificity, procedure and provider details, and our propriety intelligence. Zelis is enhancing our market-based pricing with the ability to price according to median INN rates, accounting for the various factors that NSA prescribes such as acuity of patient and setting of care. Our market-based pricing helps payers achieve savings while reducing the risk of arbitration. Expert Pre-Payment Negotiation Zelis Claims Negotiation succeeds through a combination of expertise, proactive provider outreach, and a demonstrable validity of market rates, driving a high rate of successfully retained savings – prior to payment. Because providers can no longer balance bill the member for NSA claims, their billing practices on these claims are likely to change. Zelis will offer expert guidance for negotiating with providers and incorporating market median data for NSA claims. Post-Payment Settlement Zelis Claims Settlement manages the settlement process on your behalf to ensure compliance by defending, negotiating, and providing data needed for successful settlement, all within the timeframes required by the NSA. Independent Dispute Resolution (IDR) Support As part of the IDR process, Zelis Claim Resolution will leverage our negotiations and claim settlement expertise, provide data, analytics and reporting to support and defend clients in IDR, all within the time frames specified in the NSA. Provider and Market Insights Some providers may use the threat of arbitration to persuade payers to settle for higher reimbursements. Zelis will help you understand of the impact of various pricing strategies and their likelihood of acceptance. Zelis will collect, aggregate, and analyze claims settlement and arbitration data to develop a predictive model that illustrates the overall effectiveness of pricing and arbitration results, and how those evolve over time. Sign up for the latest from Zelis. Email address Solutions Payment Integrity Out-of-Network Solutions Payments Optimization Networks Provider Solutions Company About Us Leadership Careers Partnerships Follow us on Facebook Follow us on Twitter Follow us on Linkedin 888.311.3505 Privacy Policy Terms of Use © 2021 Zelis