ATM & Branch Locator Join Our Team Foundation Need help? Personal Business Commercial Investing Insurance About Us Login Identity Theft Careers Eastern Bank Foundation Awards and Recognition Our History Investor Relations Corporate Governance Privacy and Security Menu arrow Privacy Policy Recognizing Fraud Preventing Fraud Reporting Fraud Electronic Funds Transfers Identity Theft Fake Checks Credit Reports California Consumer Privacy Act Terms of Use Newsroom Also See... FDIC Consumer Protection Tips for Protecting Yourself Identity theft is the fastest growing crime in America today. It occurs when someone illegally obtains your personal information, such as your Social Security number, date of birth or bank account number, and uses it to open new accounts or initiate transactions in your name. A criminal could use your personal information to: Open new credit cards Open new bank accounts Make counterfeit checks Apply for loans Because your personal information can be illegally used in multiple ways, identity theft can cause financial loss, damage your credit and result in a lengthy resolution process. While identity theft is often characterized as a high-tech crime that affects only those who shop or do business online, the majority of identity theft occurs offline. Some of the common tactics used by thieves to obtain personal information are decidedly low-tech: stealing wallets and purses, intercepting mail and rummaging through garbage. Learn more about & report identity theft here: https://www.identitytheft.gov/ We're Here to Help Helpful Links Customer Service FAQs Forms Feedback Tools & Calculators Online Services En Español Helpful Phone Numbers Consumer Service Team: 1-800-EASTERN (327-8376) Business Service Team: 1-800-333-8000 Eastern Wealth Management: 1-800-EASTERN (327-8376) Eastern Insurance: 1-800-333-7234 Eastern Benefits: 1-877-542-7267 Routing Number 011301798 Branch and ATM Locator Locator Connect with Us facebook linkedin twitter youtube instagram Eastern Bank Awards EASTERN BANKSHARES, INC. © 2020 EASTERN BANK. ALL RIGHTS RESERVED.PRIVACY & SECURITYTERMS OF USE Member FDIC | Equal Housing Lender | 1-800-EASTERN (327-8376)