MAIN NAVIGATION Check your FICO® Score Contact us Home Solutions Fraud Protection and Compliance Customer Communications for Fraud Customer Communications for Fraud Digital communication for the enterprise provides low-friction, high-security fraud alert resolution. OVERVIEW Build trust as you combat fraud Whatever your business, your customers expect great things from you. Meet these expectations at scale – with respect for contact preferences that create consistent enterprise-wide experiences – through intelligent omnichannel communication. Consumers prefer self-service, virtual agent, and other auto-resolution communications because they’re fast, easy, convenient, and private. When it comes to fraud management, they expect you to demonstrate you know who they are, and the context of their transactions. Earning their trust requires analytics and digital communications work together 24/7 to create experiences that are consistent and secure. Solutions Learn how FICO solutions can empower you to make smarter, personalized decisions, streamline operations, and improve the customer experience. Fraud Resolution Protect your customers from fraud with intelligent omnichannel communication. Learn more keyboard_arrow_right FICO Advisory Services Partner with us for deep decision making insights, increased business analytic knowledge and a vision for your longer term strategic direction. Learn more keyboard_arrow_right FICO Customer Communications Helping you to reach out to the right customers, at the right time, and in the right channel to help them solve problems automatically. Combat fraud and build trust Digital communication and analytics give you the tools to decrease fraud and improve the customer experience. Get started FOOTER MENU EN SOLUTIONS Decision Management and Optimization Customer Development Debt Collection and Recovery Fraud Protection and Compliance Scoring Solutions INDUSTRIES Banking Collection Agencies Energy & Utilities Government Health Care Insurance Manufacturing Retail & E-Commerce Telecommunications, Media and Entertainment Transportation COMPANY About Us Accessibility Careers Contact Us Corporate Responsibility Investors Legal Partners Privacy Policy Support Trust Center LEARN Blog Community Customer Advocacy Customer Stories Events and Webinars Glossary Newsroom Product Training Resource Center SOCIAL LinkedIn Twitter Facebook YouTube © FICO 2021. All Rights Reserved. | Sitemap Check your FICO® Score Contact us The FICO Data Privacy Policy explains FICO’s collection and use of cookies. Cookies help us remember your settings to provide you with a better browsing experience; allow us to assess, monitor, and improve the website’s performance; and enable our partners to advertise to you. You may disable the cookies by changing the settings in your browser, and you may tell us not to share your cookie data with third parties. By using this website, you consent to the use of cookies as described in the FICO Data Privacy Policy. Accept