Claims Services About us Customer Access Agents Portal Contact EN ePICS® ePICS is an enhanced service designed to deliver total satisfaction to our customers by eliminating the need to wait for an appraiser to inspect your vehicle. Send your claim photos Home > Car insurance > ePICS® Qualifications The vehicle must be drivable The vehicle must be listed on your policy Motorcycles or heavy equipment vehicles do not qualify Overview of Process Please submit your photos along with your contact details and claim number (if provided) to epics@mapfreusa.com. Photos checklist to send for your ePics appraisal: Your vehicle mileage (picture of your odometer) Your V.I.N. (vehicle identification number, can be found in two locations in: driver side interior dash or driver side door jamb) All 4 corners of the vehicle from a distance 1 overview of the damage 2 additional photos for details of the damage Any additional photos related to the damage Any damage that is NOT related to this claim (indicating so) You will receive an immediate acknowledgement of your submission. The damage appraisal is written by licensed appraisers. You will receive your damage appraisal via email. We ask that your photos be submitted promptly. If the appraiser determines that the damage is too extensive to complete an ePICS appraisal, we will then assign the damage appraisal through our standard process. We treat your data securely. Please see our Privacy Policy. Privacy Policy CA Privacy Notice Terms & Conditions Quote Disclosure Careers Contact CCPA Request MAPFRE © 2021 All rights reserved 

Claims Services About us Customer Access Agents Portal Contact EN MotionSmartSM Safe driving can save you money Get an Auto Quote Find an Agent Home > Car insurance > MotionSmart Participate in our new program MotionSmartSM and you can receive up to a 10% discount on your new Auto policy. What is MotionSmartSM? MotionSmartSM collects and analyzes driving data and displays an overall driving score assessed by combining hard braking, hard acceleration, hard cornering, speeding, and phone use. You can potentially lower your premiums through safe driving! MotionSmartSM uses a smartphone app from Cambridge Mobile Telematics (CMT) for Apple’s iOS and Google’s Android devices that gives you feedback about your driving, helping you become a safer and better driver. How it works Enroll & Download the App Drive Save Simply just download the MotionSmartSM app and start to log your driving and save! Must be a participant to download. Download now & start saving FAQs What is MotionSmart and how does it work? Is the MotionSmart Program hard to use? How do I enroll in the MotionSmart Program? How will my score impact my policy premium? How does the app know whether I’m a driver or passenger? Can I stop using MotionSmart at any time? Does Cambridge Mobile Telematics share my data? MotionSmartSM Privacy Policy Email Support Privacy Policy CA Privacy Notice Terms & Conditions Quote Disclosure Careers Contact CCPA Request MAPFRE © 2021 All rights reserved 