My Account Login / Register MY CART 0 item(s) HOME ABOUT US SERVICES SHOP CONTACTS Furnishings and for equipment hospital facilities Privacy Policy SERVIMED SRL privacy policy The EU Regulation 2016/679, known as GDPR (General Data Protection Regulation) concerning the protection of individuals with regard to the processing and free circulation of personal data. SERVIMED SRL is committed to the protection of privacy, in this case relating to the protection of individuals with regard to the processing of personal data according to EU regulation 2016/679 of the European parliament. Read the following privacy policy to understand how your personal information will be treated when talking to us, visiting the facility, during meetings such as at trade fairs, congresses, courses or otherwise interacting with us in any other way. SERVIMED SRL for the protection of personal data, as owner (based in Via C. Cacace, 331 Taranto Ta; email: servimedsrl@libero.itr; PEC: servimedsrl@legalmail.it; Switchboard Tel: +39 099 450 9651 ), will process the personal data provided with this form, mainly with IT and telematic methods, but also on paper, for the purposes provided for by Regulation (EU) 2016/679 (RGPD), in particular for the execution of its tasks, therein including the purposes of archiving, historical research and analysis, statistics, etc. The data may also be processed to communicate events or other information initiatives of particular interest for their business (mainly aimed at professionals). For example, the provision of data in the fields marked with an asterisk in the forms is mandatory and failure to enter them does not allow the communication to SERVIMED SRL to be completed. On the other hand, the release of the data in the fields not marked with an asterisk, although it may be useful to facilitate relations between the parties, is optional and failure to indicate them does not affect the completion of the communication procedure, unless it is information necessary for the correct carrying out. The data will be processed for as long as the interested party requests information, services or other from SERVIMED SRL and, after the communication of the termination of the activity of the owner or manager or termination of the requested service, the data will be stored in accordance with rules on the conservation of administrative documentation and laws and / or regulations in force. The data will not be disclosed to third parties or disseminated, except in cases specifically provided for by national or European Union law, or to be able to carry out what is requested or otherwise as also indicated in this document, and without prejudice to requests from police or Judicial. WHAT PERSONAL INFORMATION IS COLLECTED BY SERVIMED SRL? Information is provided when it is provided directly by the user or through the use of our website, directly or indirectly, including at courses, conferences, contacts with us, for example: Information about you and the company you work for when you create an account for our site. This could include the user's name and contact details, company name and details, information on the position held in the company; Information on transactions, billing and deliveries, in case you have made the purchase of a product or contract or one of our services; Log of your interactions with us, such as sending feedback by email, requesting commercial or technical clarification, reporting a problem or otherwise. Note that in the case of telephone calls, the conversation may be recorded for legal compliance reasons or for quality assessment or staff training purposes; If you respond to one of our customer surveys or participate in activities with us; If you interact with us or one of our sales agents, for example at a point of sale, a trade fair or with customers, etc .; Marketing emails you send may automatically detect if the email has been received or opened and if you have used a link contained in the marketing materials (they are aimed at professionals). We use this information to measure our performance, but also to optimize our promotional messages and advertisements which are routinely aimed at professionals. MINORS In compliance with local legislation and for protection, we do not allow billing or services to minors, that is, who have not reached the minimum age established by law such as 18 years, in this case the consent of the parents will still be required or better still they will have to be the parents to request it. HOW IS PERSONAL INFORMATION USED? Depending on how the user uses sites, sends requests, telephones, contacts us, etc. from the interactions that have taken place and the permissions provided, we will use your personal information for the purposes indicated below: To fulfill the order entered and / or provide the services purchased; To manage the online account; To manage and answer questions submitted to our team; To customize sites, catalogs, etc. and show the content that we consider most interesting for the customer, based on information, purchase history and browsing activities. Because the data processing is necessary to enforce a contract with the user or to take the preliminary measures necessary to enforce a contract (for example, if a purchase has been made, we use the personal data to process the payment, fulfill the order, allow the courier to deliver); To improve and / or manage tools such as sites or apps and monitor their use and improve them; For security purposes, to investigate fraud and where necessary to protect ourselves or third parties. For market research, for example, we may contact you for feedback on products and services used. To send messages of interest, marketing and show targeted advertisements, having the consent of the private user or being otherwise authorized; To comply with legal and regulatory obligations; The following legal grounds under the data protection law are the basis for our processing of personal information: Because it is in the legitimate interest of SERVIMED SRL and the customer - user, for example when the user issues orders on behalf of the company; Because we have obtained your consent, for example when we have been contacted with a question, when optional information has been added to your account profile and if you have consented to receive marketing material; Because it is a legitimate interest of SERVIMED SRL as a supplier of products, e-commerce and services to maintain and promote the activities and carry out what is requested. We continually try to understand our customers better and better so that we can offer them the best products and the best shopping experience. WHO DO WE SHARE PERSONAL INFORMATION WITH? SERVIMED SRL must share information with some selected third parties in order to carry out their activities and / or services requested: Service Providers: We provide information to service providers acting on our behalf (e.g. companies providing digital marketing services such as business activities, operations, website organization), as well as to third parties involved in the processing chain and procurement, such as carriers, couriers and shipping agencies, etc. In some cases, we also share personal information with professional, legal and other consultants as needed; Authorities and supervisory bodies, we may need to share information with customs authorities, couriers, etc. In addition, we may need to share personal information with law enforcement or other government authorities, for example to report fraud or in response to a legitimate request; Creditworthiness and fraud control: we may share information with creditworthiness assessment agencies and with third parties engaged in detecting and combating fraud; Media: From time to time we may release aggregated and anonymous marketing statistics to business partners or use them in press releases, advertisements or published reports. Identification of you or other customer in such press releases, advertisements or reports will only be possible with your consent; Business or business divestment: In the event of a business divestiture, our clients' personal information may be disclosed to a potential buyer. In this case, we will make every reasonable effort to ensure that the buyer remains bound by the terms of this privacy policy. SERVIMED SRL may also disclose personal information if it considers that such disclosure is necessary to protect the rights, property or personal safety of Molinari Elettromedicali Snc, its customers or employees or the public or when otherwise authorized by law and / or there are presumed risks. WHERE IS PERSONAL INFORMATION KEPT AND FOR HOW LONG? SERVIMED SRL operates on an Italian and international scale, it also uses service providers mainly in Italy and in Europe, but could for some needs also in various parts of the world. Therefore, the personal information of the candidate may be processed in non-European countries, for example web transactions, interbank services, including countries where it is possible that the legal protections in this regard are less than the laws in force in the country of residence of the candidate but foreseen and necessary. If we transfer personal data outside the European Economic Area (EEA), we will ensure, as required by applicable law, that your privacy rights are adequately protected with appropriate safeguards using internationally known companies. For more information on these safeguards, please contact us. We keep personal information for the time necessary for the purposes mentioned above, this period therefore may vary depending on the interactions with the user. For example, when a purchase has been finalized, we keep a copy of it for the period necessary for billing, taxation and any warranty coverage. We may also keep a copy of the correspondence between us and the user, for example if a complaint has been made about a product, for the time necessary to follow it up and also to protect us. By administrative law and also medical device legislation, some information must be kept for at least 10 years. WHAT DOES MOLINARI SERVIMED SRL DO TO PROTECT PERSONAL INFORMATION? The goal is always to offer the highest level of services and safety to its customers.To ensure the safety and security of personal details, whenever you submit sensitive information, such as your credit card number and bank account details, we use the following security methods: PC and Server with access via password, firewall, security systems, antivirus, regulated access, etc .; SSL encryption and / or secure technology to encode and protect data, the user's guarantee for a secure transaction; Physical lockable cabinets; The online account and personal profile information is password protected so that only the user can access it. The user can change the account information and personal profile, it is recommended never to disclose the password to anyone. For our part, we never ask for the password through phone calls or emails or anything else. HOW DOES SERVIMED SRL USE PERSONAL INFORMATION FOR MARKETING? First of all, we specify that any marketing is aimed at professionals. Unless it has been refused and / or communicated in writing, SERVIMED SRL can send emails or text messages or call the user on the phone to advertise products and services. In addition, we may occasionally send advertising material directly by post about products that we believe may be of interest to you. It is likely that some marketing messages are tailored to the user's preferences, defined on the basis of what we know of the user and / or the company for which the user works and obtained, for example, from their personal online profile, or from previous research and contacts and from purchasing activities. If you no longer wish to receive marketing communications, you can at any time: Change your preferences, also send us fax or email, which can be accessed at any time through the links. Cancel the email subscription received by clicking on the link in each email; Contact us at Tel 099 450 9651. The user could view info, banners, notices on third party websites, including social media. The display of commercial notices on social media can also take place on the basis of an agreement between SERVIMED SRL and the social network. If you no longer wish to display personalized commercial alerts, you can change the cookie and privacy settings in the browser used by the customer and on the third-party websites concerned. HOW CAN I ACCESS, UPDATE, CORRECT OR DELETE PERSONAL INFORMATION? Interested parties have the right to ask the Data Protection Officer DPO Mr. UNGARO SANTINO for information or other. Interested parties may also ask the owner for access to personal data and the correction or cancellation of the same or the limitation of the processing that concerns them or to oppose the processing (articles 15 et seq. Of the RGPD). The appropriate application to the DPO of SERVIMED SRL for the protection of personal data, as owner (based in Via C. Cacace, 331 74122 Taranto TA; email: servmedsrl@libero.it; PEC: iservimedsrl@legalmail.it Contact SERVIMED SRL using the references given in this document. The data protection law in Italy and in Europe grants the right to access (also in electronic format), correct and request the cancellation of personal data; Molinari Elettromedicali Snc will satisfy any request to exercise these rights in accordance with applicable law. You can view and edit your profile information at any time by clicking on the "My Profile" section if it exists on the site, then log in at any time via the link on the navigation bar. The interested parties, having met the conditions, also have the right to lodge a complaint with the Guarantor as the supervisory authority according to the established procedures. However, please note that there are a number of limitations to these rights and that there may be circumstances in which we would not be able to comply with the request precisely to ensure the laws and regulations in force. COOKIES Read our Cookie Policy on the website. CONTACTS Any questions relating to this privacy statement must be addressed by e-mail or fax to the references indicated in this document. UPDATES TO THE PRIVACY POLICY Molinari Elettromedicali Snc may occasionally modify this privacy statement to reflect changes that have occurred in the law, in the regulatory orientation or in our data privacy protection practices in accordance with the provisions of the law. In these cases, and when required by law, we will provide a new or updated policy explaining in detail how the use of personal information has changed and, if necessary, we may request consent to continue. 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