FAQ Here are some common questions we get asked, if you don’t find the information you need here, please don’t hesitate to get in touch! Company What precautions is Dynamic Electric taking against Covid-19? What are financing options? Why do I need a Capitol Improvement Affidavit? Why am I being charged sales tax on labor? Are you licensed, qualified and insured? Will you have the part I need for my repair when you come for a service call? What will the apprentice do on my job? Electric Vehicle Charger How do I select the correct charger for my vehicle? Why Clipper Creek brand chargers? Do you install other brands? Are level 2 EV chargers safe? How much does installation cost? What are the electrical requirements for the charger? Where can the charger be installed? What level of charger will I need for my EV? What brands of EVSE do you install? Electrical How do I determine which new bulbs to buy if I am switching to CFL/ LED bulbs? Which light bulbs should I switch for energy efficiency first? Why do my new LED/CFL lightbulbs not last as long as the package says? Why has the inspector requested additional work be done that isn't related to the current job? Will my job require a permit? What is the difference between AFCI and GFCI breakers and outlets? Where do I need GFCI circuits or receptacles? Where do I need AFCI circuits or receptacles? What is a transfer switch? Generators What's included in the Annual Generator Maintenance? Does service history impact my warranty from the manufacturer? What does a generator service plan cost? Can I service my generator myself? How often will my generator need service? I plan to run my generator on propane, how large a tank do I need? Should I use Natural Gas or Propane to fuel my generator? Will my power be off while installing my generator? What is the process for setting up my whole home generator? How long will it take? Does this work require a permit? Do you install brands other than Generac? Can I plug a portable generator into my home electricity to run essentials? What is a transfer switch? Service Calls Why has the inspector requested additional work be done that isn't related to the current job? Will my job require a permit? Will you have the part I need for my repair when you come for a service call? What will the apprentice do on my job? Surge Protection Do I still need power strips if I install a Home Surge Protector? What about Point of Use Surge Protection? What is the warranty or coverage offered by a Whole Home Surge Protector? Why isn't my grounding rod enough? Does my homeowners policy cover power surges? Can I install Home Surge Protection myself? Which Home Surge Protector should I buy? What does Whole Home Surge Protection cost? NEWS LICENSE # 29684-U BONDED & INSURED SERVING: HILLSBOROUGH, CHAPEL HILL, CARRBORO, DURHAM & SURROUNDING AREAS. (919) 370-0056 INFO@DYNAMIC-ELECTRIC.COM 412 BUTTONWOOD DRIVE #200 HILLSBOROUGH, NC 27278 OPEN M-F 8:00AM-5:00PM