9-1-1 MACECOM 525 W Cota St. Shelton WA 98584 (360) 426-4441 Welcome About Education Partners Reports Employment Contact 9-1-1 LAW • FIRE • EMS Uniting Mason County with Public Safety MASON COUNTY EMERGENCY COMMUNICATIONS HISTORY OF MACECOM Our local 9-1-1 service was created in 1982 by consolidating both the Shelton Police Dispatch and Mason County Sheriff's Office Dispatch, and was know as Shelton Dispatch. Shelton Dispatch contracted their services with Shelton Police Department, Mason County Medic One, Shelton Fire Department, Squaxin Tribal Police Department, Point no Point Tribal Enforcement , and Fire Protection Districts 1, 4 , 11, 12, 13, 15, 16, 17, and 18. In June 1995, Shelton Dispatch became one of the first agencies in Washington to convert to the enhanced 9-1-1 system. In the early 1990's, Shelton Dispatch became SHELCOM, located in the original Shelton Fire Department facility at 2nd and W. Franklin Street. Growth in our service area created a need to expand, and in 2000 the center moved to the Shelton Civic Center at 525 W Cota Street. By 2004, consolidating a second Fire/EMS only dispatch center (FIRECOM) with SHELCOM became a major topic. Over the next four years, an agreement was reached and the consolidation was completed on January 1, 2008. With this consolidation, the new joint agency needed a new title, and after a vote by staff, the new joint agency would be known as Mason County Emergency Communications (MACECOM). MISSION STATEMENT Uniting Mason County with Public Safety: Macecom's mission is to work with our public safety partners in order to provide quality police, fire, medical, emergency, and non-emergency services to all who live, work, and visit Mason County. By answering 911 and non-emergency calls in a prompt, efficient, and professional manner and dispatching the appropriate response; we help to save lives, protect property, and assist citizens in their time of need. CORE VALUES Respect: We will respect and care for each other and treat everyone as a valued member of the team. Integrity: We are committed to the highest level of professional and ethical conduct. Service = QANPC3: Each team member shall actively help others and contribute to the effectiveness of the team and serve co-workers, the public, and members of user and outside agencies to the best of their ability. They will abide by the service equation, QANPC3, in order to be quick, accurate, nice, professional, and cool, calm, and collected at all times. Fun: Everyday we will give our best effort to have fun along the way. VISION To be trusted and valued members of the Mason County Public Safety Team. CODE OF CONDUCT We will treat others the way we wish to be treated. We will be tolerant of ordinary mistakes and learn from them. We will not tolerate lapses in ethics or integrity. We will work as a team, with each other and with user agencies. We will treat everyone with respect and dignity. We will demonstrate personal and professional courtesy with others. We will remember that our customers are everyone. PUBLIC EDUCATION MACECOM Employees have been very active in the community. MACECOM has developed 9-1-1 educational presentations and participate in several events throughout the year, as well as give presentations to the public and civic groups. MACECOM is currently working with the Washington State Emergency Management department and E 911 Office on various topics, to include accidental 911 dials and what 911 needs from YOU to get help going. The new videos shown are great resources. This is a great new educational video, “9-1-1: Getting Help is Easy”, starring Cell Phone Sally, which teaches life-saving 9-1-1 skills to kids ages 5-8 (but I think all ages can learn from and enjoy it). Check out the videos with your kids! If you would like a MACECOM employee to come talk with your group please feel free to email us at info@macecom.org IMPORTANT LINKS Missing and Exploited Children www.missingkids.com (800) 843-8678 / (800) THE-LOST Washington State Poison Control www.wapc.org (800) 222-1222 Washington State Department of Natural Resources www.dnr.wa.gov Washington State Patrol www.wsp.wa.gov (800) 283-7807 Washington Military Department Emergency Management Division www.emd.wa.gov (800) 562-6108 Washington Department of Fish and Wildlife www.wdfw.wa.gov (360) 902-2200 PARTNERS Macecom works collectively and dispatches with all Law, Fire and EMS (Emergency Medical Services) for all of Mason County. Together, our agencies collaborate to ensure public safety. Macecom is the PSAP (Public Safety Answering Point) for Mason County Washington (commonly called the 911 Center). LAW ENFORCEMENT Shelton Police Department 525 W Cota St. Shelton WA 98584 (360) 426-4441 ci.shelton.wa.us Mason County Sheriff's Office 322 N 3rd St Shelton WA 98584 (360) 427-9670 Ext. 313 so.co.mason.wa.us Squaxin Island Tribal Police 11 SE Squaxin LN Shelton WA 98584 (360) 426-5222 squaxinisland.org Skokomish Nation Public Safety 80 N Tribal Center Rd Shelton WA 98584 (360) 426-0280 skokomish.org Washington State Patrol 9-1-1 (statewide) Roadside Assistance & Emergencies 5-1-1 Road closure information wsp.wa.gov EMERGENCY RESPONSE Medic One 2019 Jefferson St Shelton WA 98584 (360) 426-3403 olympicambulance.com FIRE DISTRICTS Fire District 1 331 N Finch Creek Dr PO BOX 354 Hoodsport WA 98548 (360) 877-5186 mcfpd1@hctc.com North Mason Regional Fire Authority 460 NE Old Belfair Hwy PO Box 277 Belfair WA 98528 (360) 275-6711 northmasonrfa.com Fire District 3 4350 E Grapeview Loop Rd PO BOX 129 Grapeview WA 98546 (360) 275-4483 (360) 426-6421 grapeviewfire.com Fire District 4 2970 SE Arcadia Rd Shelton WA 98584 (360) 426-7222 masonfire4.com Central Mason Fire & EMS 122 W Franklin St PO BOX 1910 Shelton, WA 98584 (360) 426-5533 (360) 275-2889 cmfe.org Fire District 6 50 E Seattle St PO BOX 39 Union WA 98592 (360) 898-4871 mcfd6.com Fire District 9 2320 W Skokomish Valley Rd Shelton WA 98584 (360) 427-7426 mcfd9.org Fire District 11 130 E Island Lake Rd Shelton, WA 98584 (360) 426-1822 mcfd11.org Fire District 12 2950 Matlock Brady Rd PO BOX 102 Matlock WA 98560 (360) 426-4976 Fire District 13 13375 W Cloquallum Rd Elma WA 98541 (360) 482-4610 mason13.org Fire District 16 4650 W Dayton Airport Rd PO BOX 2436 Shelton WA 98584 (360) 426-7343 Fire District 17 34571 N US Highway 101 PO BOX 4 Lilliwaup WA 98555 (360) 877-6029 mcfd17.org Fire District 18 240 N Standstill Dr S Hoodsport WA 98548 (360) 877-9882 LEGAL SERVICES Shelton Code Enforcement 525 W Cota St Shelton WA 98584 (360) 432-5132 ci.shelton.wa.us Juvenile Corrections 317 N 5th St Shelton WA 98584 (360) 427-9670 ext 739 co.mason.wa.us Municipal Court 525 W Cota St PO BOX 1277 Shelton WA 98584 (360) 426-9772 (360) 427-9670 ext 739 co.mason.wa.us/probation/ Mason County Jail 419 N 4th St PO BOX 1037 Shelton WA 98584 (360) 427-9670 ext 372 so.co.mason.wa.us/jail/ Superior Court 419 N 4th St PO BOX X Shelton WA 98584 (360) 427-9670 ext 348 co.mason.wa.us/superior_court/ District Court 419 N 4th St PO BOX O Shelton WA 98584 (360) 427-9670 ext 339 co.mason.wa.us/district_court Mason County Public Works / Road Department 100 W Public Works Dr Building 1 Shelton WA 98584 (360) 427-9670 ext 450 co.mason.wa.us/public_works Department of Emergency Management 100 W. Public Works Drive Shelton WA 98584 (360) 427-9670 ext 811 co.mason.wa.us/dem Coroner's Office 414 N 5th St PO BOX 1759 Shelton WA 98584 (360) 427-9670 ext 752 co.mason.wa.us/coroner REPORTS Click on any of the items below to view reports. REPORTS COMMUNICATIONS AUDIO REQUEST PROPOSED BUDGET STANDARD PRESENTATION GOV BOARD MEETING MINUTES EMPLOYMENT Click on the button below to apply for the Dispatcher position. Answer the questionnaire, upload any applicable supporting materials and submit your resume at the end of the form. JOB DESCRIPTION - Dispatcher APPLY - Dispatcher CONTACT US MACECOM ADDRESS 525 W Cota St PO BOX 209 Shelton WA 98584 Phone: (360) 426-4441 Fax: (360) 426-9771 E-mail: info@macecom.org Click here: MAP - DIRECTIONS Belfair: (360) 277-5080 STAFF EMAILS Michael Evans Executive Director (360) 432-5140 mevans@macecom.org Mike Rawlings Deputy Executive Director (360) 432-5141 mrawlings@macecom.org Dan DuPont IT Technician (360) 426-4441 ddupont@macecom.org MACECOM BROADCAST LISTEN: LIVE FEED listing for Mason County Copyright © MACECOM 9-1-1 Mason County Emergency Communications Passage Group