Entire Site On Sale! Extra 20% Off With Code HAT20! Show Me The Deals > My Cart Home Return & Refund Policy Return & Refund Policy Please follow these few steps to ensure that your return will be handled accurately and quickly: (Un-worn merchandise only please) 1. If you are unhappy with your order, we are happy to return or exchange any item within 30 days of delivery. 2. There is no need to call or email us before sending back your purchase. Simply print and fill out this form, and send it in with your purchase. 3. When we receive the Return Slip and the hat, we will process your return usually in 3 to 5 business days. Please do not send items back that are over 30 days of delivery. (Please note that due to COVID-19 restrictions, that there will be a delay in processing returns. Please email us at Hats@hatsinthebelfry.com if you have any questions about the status of your return.) 4. If the hat has any kind of tag on it, removal of the tag will void any return. Do not remove any tags. In the same regard, any hat with size reducing tape adhered (stuck) to the interior of the sweatband is considered worn and NOT returnable. 5. Shipping charges are not refundable unless an error was made in shipping. No returns on Special Orders. We cannot accept returned hats if they have been worn or if they are damaged. 6. You are responsible for shipping the item(s) back to us. Please pack the hat carefully and insure the box. You may send your order back to us through the shipping carrier of your choice. We are not responsible for hats damaged in shipping. 7. Make sure that the box that you return the hat in is in good, strong condition. If the box that we sent the hat to you in is now weak or damaged, please use a new box to return your hat in. 8. Online orders paid with Sezzle MUST be returned to the address provided on the return form to ensure proper credit with Sezzle. If you have further questions about our policy please call us at 1-888-999-HATS. Return hats to: Attn: Returns & Exchanges Hats in the Belfry 407 Headquarters Drive, Suite 6 Millersville, MD 21108 Download the Return / Exchange form * All items marked as 'Final Sale' cannot be returned or exchanged for any reason. 'Final Sale' items will have their tags marked with a red line. Please do not return red lined 'Final Sale' items, we will not be responsible for return shipping back to you. Get inspired @HatsInTheBelfry > or share your style using #BelfrySelfie View More + Don't miss a feather, brim or band Sign up for our mailing list and receive 15% off your first online order. There's always something new at Hats in the Belfry. We're designing as we speak! ABOUT US Our goal is to create remarkable experiences for our customers, while crafting the world’s most special, exclusive hats. MY ACCOUNT Sign In/ Register CUSTOMER SERVICE Size Guide Return & Refund Policy Shipping Hat Care Products Hat Cleaning Gift Certificates Contact Us ABOUT Locations Our Story The Blog Accessibility Statement Terms & Conditions DISCOVER All Rights Reserved © 2021 Hats in the Belfry Security & Privacy We Value Your Privacy SETTINGS NextRoll, Inc. ("NextRoll") and our advertising partners use cookies and similar technologies on this site and use personal data (e.g., your IP address). If you consent, the cookies, device identifiers, or other information can be stored or accessed on your device for the purposes described below. You can click "Allow All" or "Decline All" or click Settings above to customize your consent. NextRoll and our advertising partners process personal data to: ● Store and/or access information on a device; ● Create a personalized content profile; ● Select personalised content; ● Personalized ads, ad measurement and audience insights; ● Product development. For some of the purposes above, our advertising partners: ● Use precise geolocation data. Some of our partners rely on their legitimate business interests to process personal data. View our advertising partners if you wish to provide or deny consent for specific partners, review the purposes each partner believes they have a legitimate interest for, and object to such processing. If you select Decline All, you will still be able to view content on this site and you will still receive advertising, but the advertising will not be tailored for you. You may change your setting whenever you see the on this site. DECLINE ALL ALLOW ALL