Log in FR Free delivery from 75 € Tel: (+34) 977 127 091 Email: valira@valira.com COOKING MOBILITY INFO This site uses cookies so that we can improve your experience on our pages and offer you a more personalized service. By continuing to browse, you accept our Cookies policy . Legal notices General conditions Shipping costs Return of articles Company information © 2014 Copyright VALIRA SA All Rights Reserved

Log in FR Free delivery from 75 € Tel: (+34) 977 127 091 Email: valira@valira.com COOKING MOBILITY INFO Exchanges and returns EXCHANGES AND RETURNS. VALIRA authorizes changes or returns within fourteen (14) days from the date of receipt of the order, provided the item has not been used or damaged. Upon receipt of the item under the aforementioned conditions, we will refund the value of the item (including shipping costs initially incurred) within a maximum of 30 days from the time the customer has exercised their right to withdrawal, in accordance with the terms. payment made by the customer (terms defined in Royal Legislative Decree 1/2007 of Spain). It is very important that the customer returns the item for exchange or the return perfectly packaged. If the item is damaged due to improper packaging, we cannot accept the return. Likewise, the return of the article to VALIRA can also be made in the event of an original defect in the article or, where applicable, when the article, by our error, does not correspond to the object of the ordered. In this case, VALIRA will process the collection and the new delivery of the article. VALIRA does not accept shipments due and, therefore, the shipping costs are the responsibility of the customer, as provided by the general law on the defense of consumers and users in Spain, except in the case of a defective item. origin or error in the product. article object of order, in which all costs will be borne by VALIRA. To make a return effective, you can use any of the following means: By phone at (+34) 977 127 091 By email in the mail valira@valira.com Use of the withdrawal form that you can download HERE and that you can send by e-mail (indicating the subject of the withdrawal form) or by ordinary mail (to the postal address indicated). This site uses cookies so that we can improve your experience on our pages and offer you a more personalized service. By continuing to browse, you accept our Cookies policy . Legal notices General conditions Shipping costs Return of articles Company information © 2014 Copyright VALIRA SA All Rights Reserved