Home Download Acrobat Reader 5.0 or higher to view .pdf files. Menu IncredibleBank Log In Articles Mobile Wallet - Why Should I Make The Switch Mobile Wallet—Why Should I Make the Switch? A mobile wallet transaction is a more secure payment method than an actual card transaction. What is a mobile wallet transaction? Mobile wallet allows you to leave your bulky billfold at home (or buried in your purse) and make payments using just your smartphone. When you add a credit, debit, or reward card to your mobile wallet, the card number is stored securely via encryption. In reality, a mobile wallet transaction is a more secure payment method than an actual card transaction. When you want to make a purchase with your mobile wallet, you can: 1 - choose your app and select a card at the checkout screen when you’re shopping online with your smartphone 2 - tap your phone to a digital payment-enabled terminal at participating merchants when checking out. How do I access mobile wallet? You can access a mobile wallet through a variety of smartphone apps. Many companies like Apple, Samsung, and Android offer versions of a mobile wallet. IncredibleBank makes it as easy as possible for customers to make a mobile payment with their cards. Here’s why using mobile wallet, where accepted, is a fast and safe way to make a payment. Is it really a faster method for me? In today’s world our phones are the first thing we grab before we leave the house or get out of the car. Having your card available in your mobile wallet gives you an easy method of making a payment. Not only does it provide another option—it makes your payment faster. Especially when you’re at the store and don’t want to wait for the chip to be read on your plastic or don’t want to have to manually type in your card information during an online purchase. When using your mobile wallet online to make a payment you no longer need to type in the card number, expiration, and CVV number on the card. You simply select the mobile payment option and make your secure payment with one touch. It’s really that easy! How is using my mobile wallet more secure? Mobile payment methods offered by major providers are more secure than physical cards and cash. When using your mobile wallet to make a purchase at a store, the card number is never shared with the store. Rather, a randomly generated token or a virtual number unique to you and your card is used. Mobile wallet uses methods such as encryption and tokenization to mask payment card account numbers when you pay. That means even if the store has a data breach, the hackers who breached the retailer won't have your card information. Using your mobile wallet for online purchases also gives you another layer of security for your payments. In order to access your mobile wallet to make a purchase, you have to use your unique fingerprint or face ID. This helps protect you from increasing online fraudulent transactions. Check out our Fraud FAQs to learn more about how we protect you and your card at IncredibleBank. What if I lose my device? The number one consumer worry is losing your phone, watch, or any device with your card information stored in the mobile wallet. Rest assured, if your device is lost or stolen, we can easily and quickly delete or suspend the card remotely from your device. No one would be able to see or use the card. And you would not need to replace your debit card. It remains safe. The best way to keep a thief out of your phone is using two-factor authentication to unlock it—such as a PIN and/or your fingerprint, facial recognition, or an iris scan. The benefit of mobile wallet is if your device is stolen, your fingerprint or face ID is still needed to access mobile wallet. The thief cannot access your mobile wallet and your card information is safe. Once your device is found or replaced, you can then safely and securely add the card back into your mobile wallet. Sign up to receive our monthly email with timely interviews, wealth and health tips and exclusive product offers. Name* Email Address* We respect your privacy. Sign Up Log In Customer ATM & Branch Locator Contact Us Cybersecurity Depositor Control FDIC Insurance Estimator (Opens in a new Window) Financial Calculators Lost or Stolen Card Mortgage Insurance Claim Order Checks (Opens in a new Window) Personal Financial Statement Rates Secure Upload Company Information About Us Careers IncredibleBank Foundation Leadership NMLS Numbers Sitemap Terms and Policies Consumer Terms & Conditions (Opens in a new Window) Business Terms & Conditions (Opens in a new Window) Privacy Notice (Opens in a new Window) Schedule of Fees (Opens in a new Window) Routing # 075911742 Facebook LinkedIn Twitter Instagram © 2021 IncredibleBank | All Rights Reserved