Call: +44 (0)1420 588180 Email: sales@swp.uk.net Company Products Marketing Downloads Warranties & Returns Vacancies DISTRIBUTOR LOGIN WARRANTIES & RETURNS In the unfortunate event that your purchase has developed a fault or problem, please complete the below form with as much detail as possible and a member of our team will be in touch to discuss it. Please check the warranty period against the original date of purchase. Out of warranty repairs will be charged. 1. CUSTOMER DETAILS Company Name: Account No: Contact Name: Building Name/No: Street: Town: County: Post Code: Telephone No: Email: 2. PRODUCT INFORMATION SWP Part No: Description: Serial No: Batch No: Date Purchased: Order No: Full Description of Fault: Type of Environment / Application at time of Fault: This form must be completed in full. 3. INSPECTION SEQUENCE CLAIMS COVERED UNDER WARRANTY I wish to return this product under warranty If this item is covered under warranty, we will repair the item and send it back to you. If your item is unrepairable, please indicate below what you would like us to do. Please issue a credit Please issue a replacement CLAIMS NOT COVERED UNDER WARRANTY If we tell you your item is not covered under warranty, please indicate below what you would like us to do. Please quote for repair Please scrap the item We will collect the goods Your Name: Position in Company: PLEASE CHECK THAT YOU HAVE: Completed the form in full, including full description of fault. Uploaded a photograph of the item before shipping the item back. Uploaded proof of purchase. SEND WHAT HAPPENS NEXT? Once we have received your completed form, we will process it within 48hrs (providing all information has been supplied in full). We will then issue you a service call number. This number will authorise the return of your item to us. Failure to obtain this number will result in your goods being refused at the depot. PLEASE RETURN YOUR GOODS TO THE FOLLOWING ADDRESS WITHIN 14 DAYS: Branch Details Specialised Welding Products Unit 1, Withins Point Withins Road Haydock Industrial Estate Haydock WA11 9UD IF YOU HAVE ANY QUESTIONS REGARDING THIS FORM, PLEASE CALL AND ASK TO SPEAK WITH ONE OF OUR TEAM. TEL: 01942 719 930 FAX: 01942 729 937 EMAIL: RETURNS@SWP.UK.NET DOWNLOAD/PRINT RETURNS LABEL We draw your attention to section 13. of our Terms & Conditions of Sale HOME CONTACT US TERMS © Specialised Welding Products, 2021 Website by Pink Fish Selected by Professionals THIS SITE USES COOKIES TO STORE INFORMATION ON YOUR COMPUTER. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. I AcceptI Do Not Accept NECESSARY COOKIES Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. ANALYTICS Analytical cookies help us to improve our website by collecting and reporting information on its usage. Analytics On Off Cookie Control