Quote Helpline 01202 544255 BECOMING AXA HEALTH We're bringing all our health brands together under one name - AXA Health. While we're letting you know now, we'll be working hard over the coming months to make this transition - it won't happen all at once. Our email addresses will change to AXA Health and we'll answer the phone as AXA Health too. But you'll still see the Health-on-Line and AXA PPP Healthcare brands on our product materials and in other interactions whilst we work through the changes. In the meantime, we want to be clear about what services we provide to you, under each brand, while we make the transition. Please view "information about AXA Health" for more detail. Close SecureHealth was a trading name of Health-on-Line Company UK Ltd. SecureHealth has made a decision to stop providing advice to customers and has closed its network of advisers. As a result, the consultant who advised you when you took out your insurance no longer represents SecureHealth and cannot provide any services in relation to your plan. If you had a private medical insurance policy through us, at your next renewal AXA Health will service this plan directly by assigning you an account manager who will offer to review your demands and needs to make sure the cover you have still meets your needs. This doesn’t affect your personal or employee healthcare insurance plan and AXA Health will continue to cover you or your employees as they did before. If you want to talk to AXA Health about your plan you can contact us on 03450 608060 or info@axahealth.co.uk If you have another product, a health cash plan, personal or business protection, group risk or excess and shortfall protection plan, then we are writing to you separately to confirm how your plan will now be supported and what you need to do if you need to make a claim. If you have a private medical insurance plan with The Permanent Health Company, please contact them on 01923 770 000 or email policymanagement@thephc.co.uk If you have a Health Shield plan, please contact Health Shield directly on 01270 588 555 If you have an AIG Life plan with us, please contact AIG Life directly on 0345 600 6820 If you have a Canada Life plan, you can contact Canada Life directly on groupcsc@canadalife.co.uk If you have a BHSF plan with us, please contact BHSF directly on 0800 622 552 If you have a Medex Protect plan, please contact Medex directly on 0800 787 9304 If you have any other questions, please contact us on 03450 608060 or info@axahealth.co.uk. Making a claim If you wish to make a claim on any of the products listed above, please contact the insurer directly. If you need to make a claim on your private medical insurance policy with AXA or Health-on-Line please contact AXA Health on 0800 454 080 or Health-on-Line on 0345 600 7696 or go to axahealth.co.uk/members/how-to-make-a-claim/ Making a complaint If you need to make a complaint, please contact Health-on-Line or telephone us on 01202 544 444. Our Policies Private Health Insurance Business Health Insurance Quote Start Your Personal Quote Start Your Business Quote Company My Account We're Different Blog Careers Contact Us Call: 01202 544255 Email: information@axahealth.co.uk Cookie Settings| Information about AXA Health|Privacy Policy|Recruitment Privacy Policy|FCA Regulated|Modern Slavery Act|Gender Pay Gap|Sitemap © 2021 | Health on Line AXA Health is a trading name of Health-on-Line Company UK Limited. Health-on-Line Company UK Limited is a wholly owned subsidiary of AXA PPP healthcare Group Limited and part of the global AXA Group. Registered in England and Wales No. 3655704. Health-on-line policies are underwritten by AXA PPP healthcare Limited. Registered in England and Wales No. 3148119. Both companies are registered at 20 Gracechurch Street, London EC3V 0BG. Health-on-Line Company UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Ref No 308776. AXA PPP healthcare Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Ref No 202947. Write to us at: AXA Health, 80 Holdenhurst Road, Bournemouth, Dorset, BH8 8AQ. We may record and/or monitor calls for quality assurance, training and as a record of our conversation. For information about AXA Health, visit axahealth.co.uk/aboutaxahealth Cookies on this website We use cookies on this website to keep your information safe. It also helps us understand how you use our site. We use these cookies to help personalise your experience. If you want to learn more, or update your preferences, just click the "Manage" button below. Or you can click "Accept all" to agree to our use of cookies. If you want to update your cookie preferences just go to cookie settings at the bottom of this page. MANAGE ACCEPT ALL