; Hertz Vehicle Damage Form Vehicle Accident It is Hertz's policy to promptly repair all vehicles in accordance with the manufacturer's regulations and requirements. Unless you purchase our optional supplemental insurance policy, you are liable for the loss or damage to the vehicle up to the full value of the vehicle. We will limit this liability to the amount of the deductible stated on the rental form. This deductible can be canceled by accepting Supercover (SC, Redemption Deductible) at the time of rental. If you do not agree with Supercover (SC) then the damage will be charged up to the deductible amount on your rental agreement regardless of whether or not you have debt and coverages that are outside the Hertz coverage. The person whose name is on the rental form as the renter will be held financially responsible for all damage to the rental car. The rental form will be provided to you at the beginning of the rental period. Please read it carefully, as it contains specific information about your responsibility in the event of damage. You and any authorized driver must cooperate fully with a Hertz investigation following an accident and make a claim related to the rental of vehicles. This partnership includes the completion of a Vehicle Damage Form (see link below). A Vehicle Accident Report must be completed for every accident or collision. This must be given to Hertz personnel at the time of returning the vehicle . Also indicate in the description of damage whether there are any victims. If you have any questions during the rental period, please contact the Hertz office. For details, please refer to the form. Download the Hertz Vehicle Damage Form here. (Please also read the Frequently Asked Questions below before completing the Vehicle Damage Form) Frequently Asked Questions How long does the process take? You will not be contacted for damages that are calculated with the rental charges. For damages involving third parties, Hertz may contact you for additional information. However, each claim is unique and the timeframe may therefore vary. If you have any questions, you can use the Contact form . When will the extra costs be settled? The cost of reported damage will be charged immediately at the counter. Unreported damage will generally be charged within 28 days of vehicle return. If I damage the vehicle two or more, will it be charged once? No, the damage will be charged individually. Does Supercover cover everything? Like every cover, Supercover also has exceptions. Please refer to the insurance section of our Terms and Conditions for this. Accident of third parties: I am charged for damage because I did not buy off the deductible while it was not my fault. What happens now? Hertz will communicate this to the third party and will review each party's liability. When Hertz can recover the costs for damages from the guilty party, a refund will be made to you. I don't have enough money on my card for the damage, what then? Until the full deductible has been paid, you will be liable for all costs of the damage related to the claim. Hertz will contact you to collect any outstanding debt. How is the follow-up process going? You will not be contacted for damages that are calculated with the rental charges. For damage involving third parties, we will collect all necessary data (Vehicle Damage Report, Police Report, Repair Documents, etc.) and resolve the matter as quickly as possible. Are there any costs other than the deductible that will be charged if I have caused damage to the rental car? Yes, an administration fee will be charged in addition to the deductible amount for the processing of the damage as stated in the terms and conditions are stated in the section (accident, breakdown, damage & loss). The administration costs are non-refundable. For all questions about charged damage costs, you can use the Contact form . Sign Up Hertz.be Get a quick rate Special offers Locations Vehicle overview Products Gold Plus Rewards About Hertz Business profile Career opportunities Press room Customer service Contact Request invoice Frequently Asked Questions Site Map Accident report Pay your bill Fines procedure Privacy data - Customers Privacy data - Employees Quick Links Green Collections Hire Prestige Collection Hire 369 - Hourly Rentals Car Hire Business to Business Franchise Opportunities B2B Contact Travel agents Agent Login GDS Tools Reisagenten Contacts Online Check-in Online Check-in Partners Luchtvaartpartners Spoorwegpartners Hotelpartners Reispartners Partners Algemeen Servicepartners This image has not been published yet. Publish it to use this image. This image has not been published yet. Publish it to use this image. © 2018 The Hertz Corporation - All Rights Reserved. Algemene voorwaarden | Privacybeleid | Manage my cookies SLUITEN