Search Global · English Login Products Services Partners Blogs & Resources About us Careers Request a demo Services Customer Success Customer Success: our commitment to your results Achieve rapid, seamless adoption of your contact center solution and continuous, long-term improvements with Odigo as your expert partner. PROCESS Customer Success is an evolving partnership 1 Change management assessment Identify and plan the training your agents need to adapt to and embrace your Odigo solution. 2 Customer Success Management Ensure maximum return on investment (ROI) with an ongoing program of use case analysis and action plans to enhance agent performance. KEY BENEFITS Customer Success makes your goals our priority An Odigo Customer Success program ensures: Improved business processes efficiency by continuously optimising your contact center as a solution (CCaaS) use cases. Direct support for your business goals by integrating your Odigo solution into your ways of working. Customer experience excellence by ensuring users’ skills are regularly refreshed and updated. EXPERT VOICE As time passes your Odigo solution becomes second nature. But it’s also natural for users to forget some features. We created Customer Success to ensure ongoing optimal results. Renaud Stockman Customer Success Manager at Odigo Long-term partnerships enabled by Odigo Customer Success Industry: Transport and Mobility Markets: Asia Europe Industry: Retail Markets: Benelux France Industry: Financial Services and Insurance Markets: France Industry: Public Sector Markets: France Discover how Odigo customer success programs can maximize the value of your contact center Rapid, seamless solution adoption Continuous agent effectiveness improvement Continuous business process improvement Get in touch Products Omnichannel Automation Routing Artificial Intelligence Engagement Performance & Optimization Cloud Platform User Experience Services IT integration Services CX Consulting Customer Success Odigo Academy Professional Services Contact Center Support Partners Find a partner Become a partner Blog & Resources Blogs Events Webinars Success Stories Use Cases CX Glossary About us About Odigo Awards & Recognition Newsroom Clients Careers Contact Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 250 clients around the world. Contact us Request a demo contact.us@odigo.com Paris, France Social media LinkedIn Twitter Instagram YouTube Login Global · English Site map Privacy Policy Cookies Terms of Use Legal All rights reserved 2021 Odigo