OUTAGES MY ACCOUNT Skip Navigation My Account Customer Support Ways to Save For Business Advanced Metering (AMI) Back to My Account Advanced Metering City Utilities is moving to the next generation of metering. During this multi-year project, we are upgrading our old manual metering system to an Advanced Metering Infrastructure (AMI) that allows two-way communication between City Utilities and our electric, natural gas and water meters. This new system will provide you with a variety of benefits, including better customer service and better reliability. Once installed, customers will be provided up-to-date usage information, which could be helpful in understanding how to make smarter choices affecting your utilities. More Questions? If you have questions or would like additional information, we invite you to review the Frequently Asked Questions (FAQs) or to contact one of our AMI specialists. Frequently Asked Questions (FAQs) Call an AMI specialist at 417-831-8800 Send an online message My Account Map of Electric AMI installations Map of Natural Gas AMI installations Map of Water AMI installations Meter Installation Videos: Gas, water, & electric videos Customer Support Contact Us Outage Center FAQs Safety Tree Management Water & Natural Gas Contact an AMI specialist Our staff is available to answer questions concerning our Advanced Metering efforts. (417) 831-8800 8:00 am – 4:00 p.m., Monday through Friday Send an online message to our AMI specialists. Additional Resources whatissmartgrid.org (Independent Research Resource) www.silverspringnet.com (AMI Vendor) Quick Links Pay Bill Moving? Outage Center Contact Us Blog Corporate Careers Newsroom About CU Leadership Regulatory Community Community Outreach Parks & Lakes Energy Education Economic Development Safety Connect With Us! Copyright © 2021 City Utilities of Springfield, MO | Privacy | Terms & Conditions | Webmaster | EN ES

OUTAGES MY ACCOUNT Skip Navigation My Account Customer Support Ways to Save For Business Rates Back to My Account Rates The rates of City Utilities are approved by the Board of Public Utilities and the Springfield City Council. Electric Rates & Terms Natural Gas Rates & Terms Water Rates & Terms Transit Rates Sewer Rates SpringNet Rates My Account Ways to Pay My Account Moving? Account Options Understand My Bill Contact Us Estimate Your Bill Want to get an estimate of what your bill might be? Answer a few questions and our Bill Estimator will provide you with this information. Try the Bill Estimator Quick Links Pay Bill Moving? Outage Center Contact Us Blog Corporate Careers Newsroom About CU Leadership Regulatory Community Community Outreach Parks & Lakes Energy Education Economic Development Safety Connect With Us! Copyright © 2021 City Utilities of Springfield, MO | Privacy | Terms & Conditions | Webmaster | EN ES