QUALITY Market research agency Team Vier has been a leader for many years in measuring the delivery quality of advertising brochures, mail and parcels. They periodically conduct research into the quality of delivery of the Axender folder package. The research into the delivery quality of the Axender folder package uses an access panel of more than 700 members spread across the Netherlands. This panel complies with ISO standards (set in ISO23632). Team Vier draws a random sample from this panel every two weeks. Team Vier is a research agency certified by the MOA and ISO sector, the research meets the strict quality requirements associated with this certification and there is also an ongoing audit to guarantee the high quality of the research. Because we have our quality checked continuously, we can monitor the delivery quality and realize the agreed service framework. Despite the care with which we deliver to our customers, it is possible that you have a comment or complaint about the delivery. For a quick and correct handling you can always contact us or, if desired, fill in the form below. With a no/no sticker on your letterbox you will not receive any brochures or weekly newspapers. With a no/yes sticker you will only receive the weekly newspapers. Do you still receive unwanted advertising printed matter despite a sticker on the letterbox? For immediate handling of your complaint, you can fill in our complaint form. You can also reach our quality department on 088-8424224. Complaint form CONTACT If you have any questions or comments, please feel free to contact us. Contact Form Spotta Rutherfordweg 102 3542 CG Utrecht Home About Axender For Business deliverers Quality Contact Working at Axender Your Axender Follow Axender on Social Media © 2021 Axender general conditions | Submission specifications | Holiday planning | Complaints procedure | Privacy statement | Cookie statement | Disclaimer Axender uses cookies on this website. If you would like to know more about the cookies we use, the data collected with them and your rights in this regard, please read our Cookie Statement. Allow cookiesCookie statement