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top page Home energy business Equipment repair / trouble First of all, please check the display on the liquid crystal part of the gas meter. If any of A, B, or C is displayed in the circle on the display, the gas is shut off due to some abnormality. ■ Main causes of gas meter shutoff 1. When the rubber tube comes off! When a large amount of gas flows unnaturally, the gas is automatically shut off. 2. When an earthquake occurs! If there is an earthquake with a seismic intensity of 5 or higher while using gas, the gas is automatically shut off. 3. When you forget to erase it! If the usage time is longer than necessary, such as leaving the bath on, the gas is automatically shut off. 4. When the alarm goes off! Gas can be shut off by an abnormal signal such as a gas leak alarm. (When installing an interlocking gas leak alarm) 5. When there is a crack in the rubber tube! A warning will be displayed if a small leak continues to flow for 30 days or more. 6. When the gas pressure in the pipe drops! The gas is automatically shut off when the pressure in the gas pipe drops. <When there is no display on the liquid crystal part of the gas meter> Check if other gas appliances work normally. If ignition (normal operation) does not occur even after checking the following, there is a possibility of gas appliance failure. Please contact us. [Gas appliances that cannot be used] In the case of a gas stove For gas water heaters The battery may have run out of life. Please replace it with a new one. The burner cap may not be installed properly. The burner may be damp and difficult to ignite due to boiling spills. Is the outlet of the outdoor water heater unplugged? Are the gas taps and water supply valves connected to the water heater open? Is the water pipe frozen? ■ Never use fire Do not touch the open flame, ventilation fan, or electric switch that are the sources of ignition. Sparks also come out when the electricity is switched off. Please do not cut it. ■ Drive out the gas Please open the doors and windows wide. Since LP gas is heavier than air, it collects in a low place. Sparks also come out when the electricity is switched off. Please do not cut it. Close all instrument plugs and gas plugs. ■ Immediately contact the status of gas leaks Please contact us or the nearest sales office. Please let us know your "name", "address" and "situation". Please do not use gas until the safety confirmation by our staff is completed. ▲ PAGE TOP Information on starting and canceling the use of LP gas Correct use of LP gas Business area information Disaster measures Equipment repair / trouble Gas bean knowledge Gas appliances Remodeling Solar power system Contact Us Document request home Contact Us Site Terms of Service Disclaimer privacy policy Inquiries about personal information