imimobile is now part of Webex Learn more | About Cisco Products Solutions Resources Company Partners Contact Gaming Every interaction wins customers Build interactive journeys with intelligent automation that engage and excite customers. Talk to an expert Discover our CPaaS platform Unified view of customer gaming activity Profile manager for VIP customers Registration and rewards management Personalized offers with CRM integration AI-driven enquiry resolution Proactive alerts to prevent fraud Play it right with personalized marketing Personalized campaigns Design personalized marketing campaigns using customer data stored within existing internal systems such as gaming preferences and popular activity times. Loyalty rewards Design attractive loyalty rewards and promotions across multiple channels at scale. Send promotional vouchers that can be redeemed using Apple Wallet or Google Pay. Manage VIP customers Deliver a differentiated experience to VIP customers by sending personalized offers and deals on the channels of their choice. Support customers on their favorite channels Encourage self-service Allow AI-driven chatbots to lead issue resolution using digital messaging channels like Facebook or Twitter. Enable seamless handovers to contact center agents for complex enquiries. Call deflection Deflect frequent inbound account enquiries such as registration issues, top-up limits, or customer verification to cost-efficient messaging channels that resolve problems faster. Create conversational interactions Use the latest channels Make new registrations or zero-balance alerts interactive using richer channels such as RCS. Suggest alternative gaming options in real-time using push or in-app notifications. Proactive messaging Safeguard customers from spending too much, risky transactions, or suspended accounts with proactive automated alerts and notifications across any channel. EGUIDE Enterprise CPaaS Buyer's Guide CPaaS is one of the most exciting opportunities in the cloud communications space. A growing number of enterprises are using APIs, SDKs, and low-code tools within CPaaS solutions to design communications-enabled applications that enhance digital competitiveness. Discover the key features and functionality that you need to look for in an Enterprise CPaaS solution. Discover more Why imi mobile? Agile Launch marketing campaigns and new customer journeys at pace. Modify and iterate existing journeys with minimal additional effort. Secure Safeguard customer data and profile information based on the ISO-27001 framework trusted by the world's leading blue-chip organizations. Integrated Integrate seamlessly with third-party applications, including leading CRM systems like Salesforce, to deliver seamless customer experiences. Up your CX game with every interaction Discover our CPaaS platform Talk to an expert Footer Products CIM suite imi connect imi connect developer sandbox imi connect video API imi connect APIs and SDKs imi assist imi notify imi campaign imi engage imi social Solutions Automotive Banking Gaming Government & public sector Healthcare Insurance Logistics Media & broadcasters Recruitment Retail Travel Telecommunications Utilities Customer service Employee communications IT & operations Marketing Business Messaging Apple Business Chat Business messaging Google's Business Messages Google Verified SMS RCS Business Messaging SMS Web RTC WhatsApp Business API Resources Learning Customer stories Developers Blog Company About us Investors Press releases Partners Terms | Privacy Policy | Cookies | Certifications | Careers Copyright © 2000 - 2021 IMImobile Limited | All Rights Reserved United Kingdom | Find us on: Twitter | LinkedIn This website is protected by Google reCAPTCHA | Privacy | Terms .st1{fill:none;stroke:#fff;stroke-width:3;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:23.3333}