⇒ Navigation home menus about us nutritional careers contact SARKU JAPAN RESTAURANTS GROUP PRIVACY POLICY LAST UPDATED AND EFFECTIVE: July 22, 2020 The following statement discloses the privacy practices of SJ EUS Food Inc. and its affiliates, subsidiaries, and related entities including, but not limited to, restaurants operating as Sarku Japan, Sarku Japan Sushi Bar, Sakkio Japan, Ming Tree, and Kato’s Cajun (collectively, “Sarku Japan,” “us,” “we,” or “our”). 1. Who Is Collecting My Personal Data? Sarku Japan is committed to protecting your privacy, whether you visit us in our stores, our website at www.sarkujapan.com, our mobile apps, or our social media accounts on Facebook, Instagram, and other platforms(collectively, the“Site”). You can choose your preferences for how we can interact with you. You may choose to provide us with personal data that identifies you. This Privacy Policy explains how we process and use your personal data, and it applies regardless of how you access the Site or supply us with your personal data. Please take time to read this Privacy Policy carefully. BY USING THE SITE OR SUBMITTING PERSONAL DATA TO US, YOU EXPRESSLY AGREE TO THE COLLECTION, USE, DISCLOSURE, RETENTION, AND DESTRUCTION OF YOUR PERSONAL DATA SUBMITTED TO US IN ACCORDANCE WITH THIS PRIVACY POLICY. 2. What Personal Data Do You Collect? When you provide it to us, we collect information that identifies you (“Personal Data”), such as your: Name Email address Address Telephone number Demographic information User ID Payment information Opinions Interests Content of your email messages to us When you visit the Site, we collect data from the device or browser through which you access the Site (“Log Data”), such as: Your internet protocol (“IP”) address Browser type Browser version Statistics on your activities on the Site (such as the date and time of visits, the pages viewed, time spent at the Site) Information about how you came to the Site Data collected through Cookies or other similar technologies discussed in more detail below. Much of this Log Data does not identify you personally. However, we may associate this Log Data with your Personal Data. When we do, we will treat any such combined data as Personal Data until such time as it can no longer be associated with you or used to identify you. If you use any location-enabled services, we may collect geolocation information. We do not store or use geolocation information other than to provide the service you requested. For example, a mobile product may use GPS data to find a nearby restaurant you requested. However, location-enabled features are opt-in and you have control over your participation and can turn these services off at any time. 3. How Do You Use My Personal Data? We use your Personal Data for the purposes for which you provided it, including to: fulfill your order or service needs; register your online account; maintain our own accounts for billing and performance of services; advise you about our brands, products, services, offers, or events that may be of interest to you; and provide customer service to you. We may also use your Personal Data or Log Data to administer our internal business activities, including to: design and arrange the Site in the most user-friendly manner; enhance our menu, restaurants, and overall customer experience; better understand visitors to the Site; detect, prevent, or investigate security breaches, fraud, or other crime; create non-personally identifiable data to be used for marketing; and manage your account. 4. How Do You Share My Personal Data? No Sale of Personal Data We will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your Personal Data with certain third parties after obtaining your consent. By using the Site or submitting your Personal Data to us, you expressly consent to our sharing your Personal Data, as set forth below. Sharing Personal Data With Affiliates, Successors, and Agents For purposes consistent with this Privacy Policy, we may share your Personal Data with: our parent companies, subsidiaries, and/or affiliates; successors who acquire your Personal Data if we sell, merge, reorganize, dissolve, or similarly change our ownership or corporate structure; other companies we engage to perform business-related functions, such as: vendors who provide services to our customers; marketing agencies; database or network service providers; backup and disaster recovery service providers; email service providers; and payment processors. Third parties with whom we share your Personal Data have agreed to be bound to maintain and use it securely and only in accordance with this Privacy Policy. Sharing Data Through Social Media We may work with social media sites like Facebook, Instagram, YouTube, and Twitter, and with application developers who specialize in social commerce so you can connect to us, share your interests, express opinions about products and services, purchase our products, and generate interest in our products and services among members of your social networks. If you use third party social media features available on our Site, we or the third party may collect or share your data, including your Personal Data. If you do not want us to be able to access information about you, including Personal Data, from Third Party Sites, you must limit data collection and disclosure in the privacy settings on the Third Party Sites. We reserve the right to remove the Personal Data or other data of any person for any reason we, in our sole discretion, deem appropriate. Legally Compelled Disclosure of Personal Data We may disclose your Personal Data if required to do so by law or in our good faith belief that such action is necessary to: comply with a legal obligation; protect or defend our rights, interests, or property, or that of third parties; prevent or investigate possible wrongdoing in connection with the Site; act in urgent circumstances to protect the personal safety of users of the Site or the public; or protect against legal liability. 5. What Are My Rights About The Processing Of My Personal Data? You have the following rights: Consent: You have the right to withdraw your consent to the processing of your Personal Data at any time. If you change your privacy preferences in the future, that will not limit the lawfulness of any processing performed based on your prior consent. Access: You have the right to access a copy of your Personal Data that we hold about you and how we use it, including: the categories of Personal Data we collected, sold, or disclosed in the prior 12 months; the pieces of Personal Data we collected about you in the prior 12 months; our business purposes for collecting or selling Personal Data; the categories of sources from which we collected Personal Data in the prior 12 months; the categories of third persons with whom we sold or shared Personal Data in the prior 12 months; the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any; the names and addresses of the third parties that received the information; and, if the nature of the direct marketer third party’s business cannot be determined from their name, examples of the products or services they marketed. Deletion: You have the right to delete your Personal Data, upon receipt of a verified request, with some exceptions. Equal Treatment: You have the right to equal treatment regardless of your exercise of your privacy rights. Opt Out: You have the right to opt out of the sale of your Personal Data at any time. We do not presently sell Personal Data To exercise any of these rights, please call us at 1-888-612-7551 or email at privacy@sarkujapan.com. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly. Please provide written proof via email to privacy@sarkujapan.com. Before we may fulfill a request to access or delete your information, we are required to verify your identity. We will ask you to verify your name, email address, telephone number, or other information we may have about you. Once we verify your identity, we may provide information to you in a standardized format that is not entirely specific to you. You may update your preferences about how we communicate with you by email at privacy@sarkujapan.com. You may also access and correct some of your Personal Data by logging into your online account, if you have one. If you choose to limit our use of your Personal Data, you may not have access to certain functionality of the Site.. 6. Is My Personal Data Secure? We secure your Personal Data by: keeping Personal Data up to date; storing and destroying it securely; not collecting or retaining excessive amounts of data; protecting Personal Data from loss, misuse, unauthorized access and disclosure, alteration, and destruction; and ensuring that appropriate technical measures are in place to protect Personal Data. However, no network, server, database, or Internet or e-mail transmission, is ever fully secure or error free. Therefore, you should take special care in deciding what Personal Data you send to us electronically. 7. How Long Will You Keep My Personal Data? You may close your account, unsubscribe to emails, and otherwise limit our use of your Personal Data by contacting us. However, we may retain your Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data, it may persist on backup or archival media for an additional period of time. 8. How Do You Use Cookies? What Are Cookies? A cookie is a piece of information that is placed on your web browser or device when you access and/or use the Site. Cookies store text and can later be read back by the Site or third parties. Cookies can remember the information you access on one webpage to simplify your subsequent interactions with the Site or to use the information to streamline your transactions on related webpages What Do You Use Cookies For? We use cookies to recognize your browser and you as a unique visitor to the Site through an anonymous unique identifier. We use cookies to: monitor and analyze how you use the Site; remember your preferences to make your online experience easier and more personalized; route Site traffic to effectively distribute the Site workload across servers; and test new features. We may use cookies or other tracking technologies placed by our Site or third parties to collect, monitor, and analyze Log Data and to deliver focused online banner advertisements to you both on and off the Site. How can I manage cookies? You can instruct your browser, by changing its settings, to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations. You can reset your iOS or Android device advertising ID at any time through your device settings, which is designed to allow you to limit the use of information collected about you. You can stop all collection of information via an app by uninstalling the app. Many of the third party technologies that enable the use of cookies for analytics or targeted banner advertising also allow you to opt out. Click below to view the opt out choices for: Google Analytics; Adobe Analytics; Members of the Network Advertising Initiative; and Members of the Digital Advertising Alliance for websites and mobile apps. You can learn more about cookies at the following third-party websites: All About Cookies: http://www.allaboutcookies.org/; and Network Advertising Initiative: http://www.networkadvertising.org/. Note that if you disable, delete, or refuse to accept cookies, you may not be able to use some features of the Site and/or some of our pages might not display properly. 9. What Data Is Not Covered By The Privacy Policy? The limitations in and requirements of this Privacy Policy do not apply to: Third Party Sites: Any data you disclosed on websites not operated or controlled by us (“Third Party Sites”), even though we may provide links to them on the Site or in our emails. We are not responsible for the policies and practices employed by, or the content of, Third Party Sites. We suggest contacting those sites directly for information about their privacy policies and practices. Non-Personally Identifiable Data: Any non-personally identifiable data we collect, including, without limitation, Log Data, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Site, the time of your usage, and aggregated personally identifiable information, but only to the extent the foregoing cannot be used to specifically identify you. Aggregated Personal Data: Any aggregated Personal Data that can no longer be used to identify you will be treated as non-personally identifiable data under this Privacy Policy. 10. Do You Collect The Personal Data of Children? We do not intentionally or knowingly collect any Personal Data from children under the age of thirteen (13), nor do we target our emails to them. Children under the age of thirteen (13) should not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s use of the Internet and instruct them to never provide Personal Data through the Site. If you believe a child under the age of thirteen (13) may have provided Personal Data to us through the Site, please contact us at privacy@sarkujapan.com, and we will use reasonable efforts to delete it from the Site and our files. 11. International Privacy Laws If you are visiting the Site from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States depending on the type of information and how it is stored by us. We will hold and process your Personal Data in accordance with privacy laws in the United States and this Privacy Policy. Please note that privacy laws in the United States may not be the same as, and in some cases may be less protective than, the privacy laws in your country, and while in the United States Personal Data may be subject to lawful access requests by government agencies. 12. What If We Change This Privacy Policy? We may occasionally make changes to this Privacy Policy. If we wish to use your Personal Data for a purpose materially different than those disclosed in this Privacy Policy, we will provide you with a new Privacy Policy explaining this new use prior to commencing the processing of your Personal Data pursuant to the new Privacy Policy and setting out the relevant purposes and processing conditions. If we change this Privacy Policy, your continued use of the Site or submission of Personal Data to us will signify your express consent to new uses of your Personal Data. 13. How Can I Resolve A Privacy Dispute With You? If you have a complaint about this Privacy Policy or our privacy practices, we will work with you in an attempt to resolve your complaint under the arbitration procedures described in the Dispute Resolution section of the Site’s Terms of Use. BY USING THE SITE OR SUBMITTING YOUR PERSONAL DATA TO US, WE EACH AGREE TO SETTLE DISPUTES ONLY BY NON-CLASS, INDIVIDUAL ARBITRATION, INSTEAD OF SUING IN COURT (EXCEPT CERTAIN SMALL CLAIMS). THE RULES IN ARBITRATION ARE DIFFERENT. THERE IS NO JUDGE OR JURY, LIMITED DISCOVERY RIGHTS, AND REVIEW IS LIMITED, BUT AN ARBITRATOR CAN AWARD THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME LIMITATIONS STATED IN THE AGREEMENT, AS A COURT WOULD. To initiate an arbitration proceeding, you must send us a notice of your complaint that includes a written statement of your name, address, and contact information, the facts giving rise to your complaint, and the relief you are requesting (the “Dispute Notice”). The Dispute Notice must be addressed to: Sarku Japan, Attention: Legal Department, 7650 Birchmount Road, Markham, Ontario, Canada L3R 6B9 and sent to us by certified mail as described in the Dispute Resolution section of the Site’s Terms of Use. If we do not reach an agreement to resolve your privacy complaint within sixty (60) days after we receive your Dispute Notice, you may commence an arbitration proceeding under the Dispute Resolution section of the Site’s Terms of Use. 14. How Can I Contact You? If you have any questions about this Privacy Policy, our practices, or your dealings with us, or to exercise any and all of your rights, please contact us at privacy@sarkujapan.com. © copyright 2021 Sarku Japan terms of use | privacy policy | loyalty rewards | accessibility | sitemap | contact