Login Menu Help with tracking your package Our Customer Service team will answer any questions you may have about tracking your parcel. They can also explain any tracking statuses you’re unsure of. You can contact them here. To try and save you some time, below are a few questions we’re often asked about tracking packages. You might find a quick answer. Why isn’t my package showing up when I type in my shipment number? Why does my shipment number bring up shipments that aren’t mine? Track & Trace tells me I’ve missed my delivery. Can I rearrange it? I’ve just tracked my package and there’s an issue. What now? How do I get Proof of Delivery (PoD) for my delivered shipment? Easier tracking with notifications Stop with the searching and let your shipment updates come to you. Just download our app and enable notifications. We’ll then let you know every time the status of your shipment changes. By visiting and using this site, you consent to the placing of cookies by TNT and its partners. Find out more Close Helpful links Alerts FAQs FedEx About us Contact us Corporate website Get in Touch Terms of Use Privacy Policy Terms & Conditions Sitemap Intellectual and other property rights to the information contained in this site are held by TNT Holdings B.V. with all rights reserved © 2017