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Login Please login with the username and password you created. Username I forgot Password I forgot Remember Username Trouble logging in? Our John Hancock virtual assistant can help! Please click the chat bubble icon and ask the virtual assistant to "reset my password". Not a member? Register Now! Need assistance logging in? Please call 888-888-8856, Monday - Friday 8:00AM – 6:00PM EST. Access and use of this website is for authorized users only. Career Privacy & Security Legal Accessibility © 2020 John Hancock Life Insurance Company (USA). All rights reserved