Back Request a Demo +1.888.436.3797 +1.888.436.3797 Request a Demo Request a Demo GARTNER REPORT 2016 Gartner Magic Quadrant for Contact Center Infrastructure Gartner Names Genesys a Leader for the 8th Consecutive Year Gartner recently released the 2016 Magic Quadrant for Contact Center Infrastructure, an annual report evaluating call center solution providers based on completeness of vision and ability to execute. This is the eighth consecutive year Genesys is recognized as a leader and eighth time Genesys is positioned furthest to the right on the completeness of vision axis. Get the complimentary report now and learn: Market trends influencing the deployment of contact center infrastructure Strengths and cautions to consider when evaluating contact center solutions How 18 contact center vendors are positioned in each of the four quadrants – Leaders, Challengers, Visionaries or Niche players Talk to a CX Expert Talk to an expert about Customer Experience (CX) best practices. Sign up now and we will contact you shortly! Schedule a Meeting Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide, Drew Kraus, Steve Blood, Sorell Slaymaker, May 19 2016. * Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. **This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Genesys. GET THE 2016 GARTNER MQ REPORT SHARE ABOUT GENESYS Genesys, creator of the world’s #1 Customer Experience Platform, empowers organizations to build exceptional customer relationships with personalized, omnichannel experiences across all journeys in the customer lifecycle. For over 25 years, we have put the customer at the center of all we do, and today, we continue to passionately believe that great customer experience drives great business outcomes. Trusted by over 4,700 customers in 120 countries, Genesys orchestrates over 24 billion interactions per year in the cloud and on premises. Trending Topics +1.888.436.3797 SupportCareers Copyright © 2016 Genesys. All rights reserved. Terms of Use | Privacy Policy Select Region