BSH Main navigation ABOUT BSH PRODUCTS & BRANDS INNOVATION SUSTAINABILITY CAREER PRESS Service navigation CUSTOMER CARE CONTACT GLOBAL Social Responsibility PEOPLE ARE AT THE HEART OF WHAT WE DO The very purpose of BSH comes down to making people smile – whether they are living in sub-Saharan Africa or downtown Manhattan. We take our creative process to our consumer’s homes, put ourselves in their shoes, and provide them with home appliances that really fit their needs. By setting ambitious goals for ourselves, we also set the highest standards. We care about the health and safety of our employees. We democratize technology by launching new business models and impactful innovations. We team up and collaborate with social organizations by contributing our competencies to drive global change. We uphold international human rights as a central element of corporate governance with integrity and responsibility. This is also reflected in BSH’s memberships, such as in the UN Global Compact initiative and more. Employees: Ensure Physical and Psychological Wellbeing Consumers: Support Healthy Living & Sustainable Consumption Corporate Citizenship: Support Local Communities EMPLOYEES: ENSURE PHYSICAL AND PSYCHOLOGICAL WELLBEING The occupational health and safety of our employees is a top priority. We do our utmost to provide ideal working conditions and invest in our employees’ mental and physical health. Furthermore, we want to create a working environment that allows them to successfully flourish, perform, and have a long-lasting, positive impact on our organisation, environment, and society. Occupational Health and Safety In bringing social sustainability to life, we rely on preventive health management systems to guarantee ongoing improvements and accident-related data analyses. These are the foundation for our consistently low accident rate. In 2020, the accident rate was reduced to 2.2 per 1 million working hours.* BSH’s occupational health and safety management systems have been externally certified for two thirds of our production sites, in observation of ISO 45001 or comparable national standards. We will extend this third-party certification to all production sites and R&D centers worldwide by the end of 2021. EXPLORE MORE IN OUR STORIES Health Management Talent Management Diversity, Equity and Inclusion CONSUMERS: SUPPORT HEALTHY LIVING & SUSTAINABLE CONSUMPTION We want consumers to enjoy our products and services for as long as possible. That is why all our products are manufactured to the highest quality standards and built to last. At the same time, we ensure prompt and expert customer service in the event of maintenance questions or technical issues. Consumers and users can always rely on us. Generally, a repair and careful maintenance are more sustainable than a replacement, so our customer service aims at extending the life of appliances. When consumers are experiencing difficulties with their appliance, our service hotline can aid in several ways — even remotely or with useful online resources. By encouraging a problem-solving mentality instead of pushing new sales, we can contribute to more sustainable use of our products. Product Innovation With products like SmartGrowLife – an innovative All-in-One Gardening System –, BSH is on a mission to improve the quality of life and reduce waste and pollution. All white plastics are 100% made from recycled materials. This results in recycled materials of around 60%* based on the total composition. The packaging consists of 80% recycled material, such as paper, and the protective cover is 100% biodegradable. The modular and robust design ensures durability, future reusability, and recyclability while reducing waste. SmartGrowLife embodies our concept of a circular economy. But SmartGrowLife does not only support consumers pursuing a healthy and sustainable lifestyle, it also reflects our commitment to social responsibility. * Evaluation according to DIN EN ISO 14021 “Environmental labels and declarations –self-declared environmental claims” EXPLORE MORE IN OUR STORIES Sustainable Products and Services Democratized Technology BSH Customer Service: You Can Count on Us CORPORATE CITIZENSHIP: SUPPORT LOCAL COMMUNITIES BSH is committed to improve the quality of life at home – wherever home is. To support people in their local communities, BSH joined forces with non-profit organizations that are having a significant impact on peoples’ lives. World Food Programme Malnutrition and starvation are among the greatest challenges humanity is facing. To help eradicate hunger, BSH joined forces with the United Nations World Food Programme (WFP). As a leader in cooking appliances, we draw on our expertise in hygiene, food processing and healthy eating – but also in digital ventures, marketing and business development to support the WFP and its Munich-based Innovation Accelerator. Currently, we are promoting selected WFP early stage start-ups, where we believe BSH can deliver the most immediate and targeted impact. Supporting the world’s largest humanitarian organization is a cornerstone of our corporate responsibility mandate. In saving lives in crisis, using food assistance to build pathways to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change BSH delivers on its purpose. EXPLORE MORE IN OUR STORIES Copyright: © Photo: WFP, Julia Mills; WFP, Raul Saenz JOBLINGE READ MORE ON BSH STORIES ALL BLOG STORIES RELATED TOPICS Environmental Protection Business Persistence Spotlights Compliance & Commitments GET IN TOUCH WITH BSH Still have questions or suggestions? We are happy to help! Find your contact here. CONTACT US Follow us on: Stories youtube video LinkedIn ABOUT BSH PRODUCTS & BRANDS INNOVATION SUSTAINABILITY CAREER PRESS HOME APPLIANCES UNDER THE BRANDS ECOSYSTEM BRAND SERVICE BRANDS Legal Notice Data Protection Information Newsroom History of BSH Digital ID Product Safety Report a Vulnerability © 2021 BSH Hausgeräte GmbH A company of the Bosch Group