Website Candidate area Customer Area Press area RECEPTION ARMATIS-LC CALL CENTER ORGANIZATION OUR ENGAGEMENTS NEWS ARMATIS-LC Quality and safety are at the heart of all our processes Home » Organization » Quality armatis-lc has developed many tools and continuously improves them to guarantee its customers an optimal level of quality and safety. This quality is reflected at each stage of the process (recruitment, training, management, skills development), in the organization and control of production (starting systems, quality measurement, records) and in compliance with standards. established (benchmarks, ISO standards). At the same time, our watch unit carries out surveillance and innovation research actions to guarantee you a maximum level of quality and safety. Implementation of an efficient Quality Management System (QMS) At each phase of your project, our teams provide you with their quality expertise and rigor in order to ensure that at all times, the quality achieved by our teams corresponds to the quality actually expected by your teams. Find out more Quality measurement methods and tools armatis-lc has chosen to devote a large part of its investments to cutting-edge technological solutions, making it possible both to ensure operational and commercial performance and at the same time to guarantee an optimal level of security and monitoring. Find out more Towards continuous improvement Thanks to initial and continuing training modules, improving the performance of our teams is a priority point in the definition of our Human Resources policy. Find out more AUGUST 22, 2014 Employment Day at armatis Bourgogne: Wednesday August 27, 2014 NOVEMBER 21, 2013 armatis-lc opens a new site in Calais WE TALK ABOUT US ARMATIS Viadeo ARMATIS LinkedIn ARMATIS Twitter ARMATIS Wikipedia FOR FURTHER ... "armatis-lc is a major player in the contact center market. 6,500 employees, double-digit annual growth based on four core values: Innovation, Diversity, Excellence and Commitment. Specialist in Customer Relationship management and expert in the areas of Customer Service and Telesales, armatis-lc also offers you complete Digital Journey solutions. THE ARMATIS-LC SITES Armatis Auxerre Armatis Burgundy Armatis Center Armatis Ile de France Armatis North Armatis Normandy Bordeaux site Poitiers site Roanne site Rateigny site Tunis site Warsaw site Villeneuve d'Asq site armatis-lc Portugal Armatis-lc 2016 - All rights reserved - 79 Avenue Edouard Vaillant 92100 Boulogne Billancourt Credits Legal Notice Sitemap Contact