Care Search Care Advice Job Search Industry Resources Care Homes Other Care Settings Groups / Owners Awards Submit a Review UK Care Homes Search Care Homes in England Care Homes in West Midlands Care Homes Sandwell Area Care Homes in Tipton Veronica House Nursing Home Veronica House Nursing Home 1 Leabrook Road, Ocker Hill, Tipton DY4 0DX Save 9 7 Reviews Care Homes in Tipton Veronica House Nursing Home, Tipton Book a Tour Visit Website Send Email View Phone Number Request a Brochure Jobs Overview Reviews (7) Photos (14) / Video (1) / '360' Tour (0) Performance Bed Vacancies Awards (0) News (0) & Events (0) Team (3) All Photos (14) Video (1) Coronavirus (COVID-19) Information We are currently doing all we can to keep our residents and staff safe. Residents and their loved ones are now receiving face-to-face visits, with COVID testing in place to ensure resident's safety. Download our CQC ESF Covid statement updated on Tuesday 20th April 2021 Veronica House is a purpose-built 52 bedded nursing home offering 24-hour nursing care for adults 18 years onwards in respect of physical disability with complex nursing needs. Veronica House is an excellent provider in the nursing and rehabilitation care of: Spinal Injuries, Acquired Brain Injuries, Road Traffic Injuries, Cancers, Multiple Sclerosis, Parkinson’s Disease, Motor Neurone Disease and more. The staff at Veronica House are trained in and competent in the care of: tracheostomies, ventilation, venepuncture, catheterisation, gastro-intestinal and nasogastric feeding, oxygen therapy, epilepsy, palliative care and more. All departments of staff work together with a common purpose to enhance resident’s quality of life, ensure understanding and promote independence. Show Veronica House Nursing Home on the Map Care Provided by Veronica House Nursing Home Type of Service Care Home with nursing – Privately Owned Registered for a maximum of 52 Service Users Registered Care Categories* Dementia Learning Disability Old Age Physical Disability Younger Adults *Registered with regulator 'Care Quality Commission (CQC)' to provide these categories of care Specialist Care Categories Alzheimer's Bariatric Care/Obesity Cancer Care Epilepsy Head/Brain Injury Huntington's Disease Motor Neurone Disease Multiple Sclerosis Muscular Dystrophy Parkinson's Disease Stroke Other Care Provided Palliative Care Physiotherapy Good to Know Group/Owner Towerview Care Person in charge Claire Rencher (Registered Home Manager) Local Authority / Social Services Sandwell Metropolitan Borough Council (click for contact details) Admission Information Ages 18+. Room Information Single Rooms 52 Rooms with ensuite WC 52 Fees Guide for Veronica House Nursing Home Please contact the home's manager to discuss your care needs and they will be able to discuss the fees with you. Facilities Close to Local shops Gardens for residents Lift Near Public Transport Residents Internet Access Television point in own room Wheelchair access For Visitors Directions Veronica House Nursing Home is situated on the Tipton and Wednesbury border within easy access of the M6 and M5, junctions 1 & 9 respectively. Leabrook Road is easily accessed from the Black Country New Road (A41), joining Wednesbury to Great Bridge. Veronica House is also ideally situated on main bus routes which allow easy access from West Bromwich, Walsall, Dudley, Wolverhampton and Birmingham. Via Bus - Veronica House is on a main bus route being easily accessible from all the major towns and areas. - From West Bromwich Town Centre - 402, 79/311, 74/313 & 74/402 - From Walsall Town Centre - 313 & 311 - From Birmingham City Centre, Bilston Town Centre and Wolverhampton City Centre - Metro & 601 from Parkway terminal. Via Metro - The Metro can be used to travel to Veronica House from the Birmingham, West Bromwich, Wolverhampton and Bilston areas, stopping at The Parkway terminal a short distance from Veronica House with regular bus service. Visiting Veronica House operates a protected lunchtime meal policy. Visitors are asked to avoid visiting between 12noon - 1:30pm. Parking Veronica House has a private car park situated at the side and rear of the building. Veronica House Nursing Home Reviews (7) Reviews (7) Review Score Breakdown Submit a Review 9 Veronica House Nursing Home has a Review Score of 9 (9.015) out of 10 based on reviews in the last 2 years. Over all time Veronica House Nursing Home has 7 reviews with an Average Rating of 4.6 out of 5. Average Ratings Excellent 4 Good 3 Satisfactory 0 Poor 0 How Likely are the Reviewers to Recommend Veronica House Nursing Home? Extremely LIKELY 5 Likely 2 Don't know 0 Neither Unlikely or Likely 0 Reviewer Connection to Veronica House Nursing Home Daughter of Resident/Service User 3 Sister of Resident/Service User 2 Son of Resident/Service User 2 Date Submitted All Time 7 In last 6 Months 0 In last 12 Months 6 In last 2 Years 7 More than 2 Years ago Order reviews by: Default Highest Rated Lowest Rated Most Recent First Oldest First Review from Diane J (Daughter of Resident) published on 22 April 2021 Submitted via Website • Report • Diane J is Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 4.6 out of 5 Mom has been cared for extremely well since she arrived at the home. She always says how well they look after her. The home is very nice, staff are very nice and approachable. Would recommend it to anyone. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Pat S (Sister of Resident) published on 14 December 2020 Submitted via Website • Report • Pat S is Extremely Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 4.9 out of 5 The care and attention given to my sister every day and during the current situation are second to none. My sister has been a resident for the last 6 years, and in all that time, as a family, we have been extremely happy with the way she has been treated. The staff and management are very approachable; they are also very attentive to Mom who visits 4 times a week under normal circumstances. As my sister is on tube feeding, I have been unable to comment on Food and Drink, so have rated good because my sister is unable to participate in 'normal' meals. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Glen W (Son of Resident) published on 22 April 2021 Submitted via Website • Report • Glen W is Extremely Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 5 out of 5 In my mom's words (who is a resident at Veronica House) - "I think it's very good here - excellent. It's like living in a five-star hotel and I've stopped in a lot of hotels. It really is lovely, you get your hair and your nails done and you feel great. I honestly don't mind stopping here until I die. This is now my forever home." It really is a great place. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Mandy B (Daughter of Resident) published on 21 April 2021 Submitted via Website • Report • Mandy B is Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 4.3 out of 5 My mum reports that the staff are lovely, the room is comfortable and she has all she needs. She also tells me that the food is good and she enjoys the activities with the other residents in her bubble. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Linda P (Sister of Resident) published on 20 April 2021 Submitted via Website • Report • Linda P is Extremely Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 4.2 out of 5 I am very happy with my sister's care and have no hesitation in recommending this home to anyone who has family that needs to be cared for. The staff are both friendly and kind to my sister and I am very grateful for their help in assisting her needs. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Terry T (Son of Resident) published on 9 December 2020 Submitted via Website • Report • Terry T is Extremely Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 4.5 out of 5 Mother has been at this Nursing Home since 2015. We've always been very pleased with the care and attention that Mother has received. During the lockdown, the home has been very good at keeping us informed of the availability of visiting options. Whenever I've called they've updated me on Mom's well being. Everyone is caring and do their best to accommodate Mother. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Alison H (Daughter of Resident) published on 27 August 2020 Submitted via Website • Report • Alison H is Extremely Likely to recommend Veronica House Nursing Home. Average Rating: Average rating 5 out of 5 My Dad moved to Veronica House in July and has settled really well. He has dementia and finds it hard being apart from Mum and has often been very anxious in a hospital setting but is calm and relaxed most of the time here. He is well cared for, appears clean and tidy and says the food is great! He has regular contact with family even in these difficult times by phone and video call and has joined in with the many activities that are on offer. Staff have been very attentive and have gone out of their way to distract Dad if he is confused by taking him into the lovely garden to look at the flowers which he really enjoys. As a family, we can’t wait until we can visit him properly again but can’t thank the staff enough for what they are doing in the meantime. Management is good, and any concerns or requests for information have been dealt with promptly and efficiently. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Performance Care Quality Commission (CQC) Rating Overall Good Caring Good Effective Good Responsive Good Safe Good Well-led Requires improvement Click for key Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report Bed Vacancies Please Contact Us for Latest Vacancies Awards / Recognitions (0) There are currently no awards/recognitions posted yet for Veronica House Nursing Home News (0) & Events (0) News (0) & Upcoming Events (0) Previous Events (0) News No News items posted Upcoming Events There are no upcoming events for Veronica House Nursing Home Meet the Team (3) Claire Rencher Job Title: Registered Home Manager Joined: 2014 My name is Claire and I am the Registered Home Manager at Veronica House. I am Registered General Nurse qualified and I have worked in care services since 2009. I have worked alongside the owners of Veronica House since 2012 where I first began working at Leabrook House, the sister home to Veronica House. When Veronica House was officially opened in 2014, I transferred to Veronica House as the Deputy Home Manager and in 2019 I became the Registered Home Manager. At Veronica House all staff work together with a common purpose in order to meet the aims of providing excellent nursing care to our residents and to ensure a 'Home from Home' atmosphere. My Deputy Manager & I work very well together, we have put new practices into place to improve the home which lead us to achieve a 'Good' CQC rating within a short amount of time, we continue to strive to improve the even home further. As a dedicated and caring team, we are proud of being able to provide excellent care for the residents living at Veronica House, making their stay here as enjoyable and homely as possible. I have an 'Open Door Policy' where residents, visitors and staff can have an informal discussion at any time. If you would like to contact me for any enquiries please feel free to do so. Gill Archer Job Title: Deputy Home Manager Joined: 2019 I have been qualified since 2004 as a Registered Nurse. I have worked in various clinical areas; private hospital, NHS respiratory and neuro ward. Following this I felt I wanted to move to a nursing community setting and worked in a private nursing home. This allowed me to continue to utilise my clinical skills as it was to nurse complex needs. It was very different from a hospital setting and I soon wanted to do more in a nursing home setting. I moved to another home where I was able to secure a role as Deputy Manager. This home needed much improvement and within a few months I was left to run the home and I learnt so much very quickly. I grew in my management skills very quickly and during this time I completed my Level 5 Leadership and Management. I now work at Veronica House. I have a wonderful relationship with the Registered Manager. We work well together and she values my input. We have a good relationship with all the members of the team. The home has a Good CQC report and we continue to strive with all the staff to improve the home. I love my job and feel I am valued. This is now my forever job, I love my role and continue to gain knowledge and enhance my skills. Dawn Burke Job Title: Administrator/Receptionist Joined: 2014 My name is Dawn and I have been the Administrator/Front of House here at Veronica House for 6 years. I previously worked for 19 years at a local GP surgery. My role here involves managing front of house reception warmly welcoming visitors and showing people around our lovely home so they get to see what Veronica House has to offer. Frequently Asked Questions about Veronica House Nursing Home What types of Care is Veronica House Nursing Home registered for? Alzheimer's, Bariatric Care/Obesity, Cancer Care, Epilepsy, Head/Brain Injury, Huntington's Disease, Motor Neurone Disease, Multiple Sclerosis, Muscular Dystrophy, Parkinson's Disease & Stroke are the registered (by the Care Quality Commission) categories of Care. Learn More What additional types of Care does Veronica House Nursing Home provide? Palliative Care & Physiotherapy are other types of care provided. Learn More How many Rooms does Veronica House Nursing Home have? There are 52 Single Rooms, all with en-suite facilities. Learn More What are the Facilities & Services at Veronica House Nursing Home? Palliative Care & Physiotherapy are some of the Facilities & Services. Learn More How far is Veronica House Nursing Home to the centre of Tipton? 0.9 mile(s) as the crow flies, distance by road may be significantly further. Care Search Care Homes Extra Care Housing Adult Day Care Centres Mental Health Hospitals Groups Awards Submit a Review Care Advice Care Advice Overview Fees Advice Who Pays for What Job Search Jobs Register CV Jobs Advice Industry Resources Products & Services Care Home For Sale Training Courses News & Events My Account Account Care Seekers My Folder My Saved Folders Recently Viewed Care Homes Job Seekers My Jobs Folder My Saved Job Folder Recently Viewed Jobs carehome.co.uk About carehome.co.uk Promote your Care Home Promote your Products/Services to Care Homes Support Centre for Care Providers TERMS & CONDITIONS PRIVACY POLICY & COOKIES © 2021 CAREHOME.CO.UK