CAR INSURANCE OTHER PRODUCTS CLAIMS HELP & SUPPORT MY ACCOUNT Your Cover Coronavirus Advice Please find the answers to some of the most commonly asked questions around Coronavirus (COVID-19) and your cover below. Over the past year many people have had to change their circumstances and how they use their vehicle. We want to make sure your policy is right for you. When your policy is up for renewal, please take a moment to make sure your policy meets your needs, and you have the correct cover in place to use your vehicle as you require. For example, how you travel to work might have changed, you may have to go multiple places, or you may now work from home. In these examples, please check your class of use, occupation, and mileage to make sure they’re right. I’m an NHS/emergency services/health care worker and I'm worried I'll be stuck without a vehicle if I have an accident – what can I do? What if I can't afford the Direct Debit payments for my motor insurance? Can I stop my motor insurance payments while we're in lockdown? My monthly motor insurance payment has been rejected by my bank. What should I do now? Accessibility Complaints Policy Books Help & Support Elephant App Sitemap Privacy & Security Cookie Policy © 2021 Elephant. Tŷ Admiral, David Street, Cardiff, CF10 2EH, United Kingdom Elephant is a trading name of EUI Limited. (Reg No: 02686904). EUI Limited is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 309378). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. EUI Limited acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request. Admiral Group plc is registered in England and Wales at Tŷ Admiral, David Street, Cardiff. CF10 2EH (Reg No: 03849958). Cookie Preferences At Elephant, we’re continually trying to enhance your user experience and to do that we use cookies on our website. Click below to consent to the use of this technology on our site. For further details or to change your consent choices at any time - see our Cookie Policy. Proceeding with these settings will keep the cookies activated. You can edit these below. Proceed with these settings Necessary cookies Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. Performance Cookies We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our Cookie Policy. Performance Cookies On Targeting/Advertising We use cookies from our third-party partners on our site to serve you with advertisements that we believe are relevant to you and your interests. You may see these advertisements on our site and on other sites that you visit. Targeting/Advertising On Save and close Cookie Control