World Buffet Restaurants | Authentic World Kitchen | COSMO BOOK NOW Click here to find out about our response to the COVID-19 pandemic We’re so happy and excited that things are slowly returning to normal. However, rest assured, your safety and welfare is still our top priority. Naturally, due to the lifting of restrictions, we have removed several measures in our restaurants but a few remain in place. Here’s what to expect… What we have done: We have conducted and completed a risk assessment to present the controls we have taken to make the restaurant a safe environment. The temperature of all employees has been checked and recorded for two weeks before returning to work, and will continue to be checked every day. Any member of staff displaying symptoms will be excluded from the workplace. We have reduced and adapted our shift patterns to allow staff to travel during off-peak times safely. We have reduced the number of tables and chairs in the restaurants to ensure social distancing between guests. We have escalated our cleaning procedures with a professional deep clean every day and ensuring all utensils are cleaned prior to being used. All tables and chairs will be fully and completely cleaned after each guest has left. All our front of house and back of house teams have PPE readily available to them and are asked to wear them at all times. We have entry and exit points to our buffet areas to manage social distancing and avoid congestion. We have a dedicated employee in each restaurant committed to ensuring that all health and safety procedures are at their highest standard. All team members will complete a rapid lateral flow test twice a week. We are monitoring all team member travel and anyone returning from aboard will complete the mandatory self-isolation period. Track & trace – all guests 16 & over will be asked to scan the NHS QR code, if this is not possible written details will be taken and stored for the mandatory 21 days. Any guests refusing to leave their details will be asked to return once this restriction has been lifted. With your help: We are encouraging all guests to book their table in advance to avoid disappointment. It may be the case that you will have to queue so we thank you for your patience. You will be greeted when you arrive and looked after while you wait for your table. It may be the case that you will be asked to wait at your table and invited to collect your food. If you are showing any symptoms, we kindly ask you to reschedule your reservation. Once your self-isolation has finished, please re-book your table. We have installed thermal cameras in the reception which will check guest’s temperatures on arrival. Please observe social distancing at all times to keep yourself and others safe. We have hand sanitisers placed around the restaurant for guests to use. We ask guests to pay with contactless payments where possible. We recommend all our guests to wear a face covering and sanitise their hands when visiting the buffet. We ask all of our younger guests under the age of 11 to be supervised at all times. Please click here to see our COVID risk assessment. Thank you for your support and co-operation. © All content copyright COSMO 2021 FAQs Feedback Privacy Notice Cookie Policy Terms & Conditions Freelance Web Designer - The Lonely Pixel This site uses cookies: Find out more. Okay, thank you We Value Your Privacy SETTINGS NextRoll, Inc. ("NextRoll") and our advertising partners use cookies and similar technologies on this site and use personal data (e.g., your IP address). If you consent, the cookies, device identifiers, or other information can be stored or accessed on your device for the purposes described below. You can click "Allow All" or "Decline All" or click Settings above to customize your consent. NextRoll and our advertising partners process personal data to: ● Store and/or access information on a device; ● Create a personalized content profile; ● Select personalised content; ● Personalized ads, ad measurement and audience insights; ● Product development. For some of the purposes above, our advertising partners: ● Use precise geolocation data. Some of our partners rely on their legitimate business interests to process personal data. View our advertising partners if you wish to provide or deny consent for specific partners, review the purposes each partner believes they have a legitimate interest for, and object to such processing. If you select Decline All, you will still be able to view content on this site and you will still receive advertising, but the advertising will not be tailored for you. You may change your setting whenever you see the on this site. DECLINE ALL ALLOW ALL