Home How it works Security Responsible Lending FAQs Apply LOG IN Call us on 0800 180 8400 or contact us We hope you will never have reason to complain about our services, but if you do we will try our best to rectify any issues. Once we have received a complaint, we aim to review and respond to it with an email within 48 hours. You may report complaints in reference to the SafetyNet Credit product, policies or services in the following ways: From 8am - 7pm Monday - Friday and 9am - 5pm on Saturday 0800 912 9922 We'll try and get back to you within 24 hours complaints@safetynetmail.co.uk SafetyNet Credit PO Box 1515 High Wycombe HP11 9JE As a lender our services are subject to the jurisdiction of the Financial Ombudsman Service. If you have a complaint about our service you should write to us and we will endeavour to resolve it as soon as possible. If we do not respond within a maximum of 8 weeks or you disagree with our response, you have the right to refer this agreement to: The Financial Ombudsman Service South Quay Plaza 183 Marsh Wall London E14 9SR Tel: 020 7964 1000 Fax: 020 7964 1001 http://www.financial-ombudsman.org.uk Email: complaint.info@financial-ombudsman.org.uk Representative Example: Amount of credit: £500. Interest rate: 0.8% per day for up to 40 days (292% per annum (variable)). Representative 68.7% APR (variable). To apply for a SafetyNet Credit account, you must disclose your online banking credentials. Click here to find out more > About us Contact us Complaints procedures SafetyNet Credit security Responsible lending Warning: Late repayment can cause you serious money problems. For help, go to: moneyadviceservice.org.uk SafetyNet Credit accesses your online banking details to monitor your account and assess your credit rating. Why is this? All credit subject to status, further terms and conditions apply Our site uses cookies. If you carry on using our site we will assume you consent to us using cookies in this way. SafetyNet Credit is a trading name of Indigo Michael Ltd. Indigo Michael Ltd, 2 Minton Place, Victoria Road, Bicester, Oxfordshire, OX26 6QB Company Registration Number: 07721420 SafetyNet Credit is regulated and authorised by the Financial Conduct Authority for the conduct of consumer credit business, firm reference number 646762. Terms of Use | Privacy Policy Copyright © Indigo Michael Ltd. All rights reserved.