THE CONSORTIUM ACTIVITIES CONTACTS Front-office In the front office services sector, the Consortium carries out reception and reception activities for the public for public and private customers, information to users, as well as specific services customized to the needs of the client such as, for example, cash / ticketing services, museums and librarians, interpreting and administrative support. The constant growth in the sector, which boasts a consolidated experience and the continuous search for improvement also thanks to innovative IT tools for monitoring and managing the various services, has allowed CLA to become the reference of the front end at the provincial level and to appear in partnership, even outside the region, in complex hospital management. Activities Services Front office and reception contact center welcome and information collection, forwarding and activities related to the transmission of correspondence reception and cash desk services Complaints management contact center Back office and support services administrative and secretarial support interpreting and translation of texts management of rooms and multimedia devices composition of documents printing and enveloping and sending documents (e-mail, web, certified e-mail) digital archiving Musei e mostre accoglienza e biglietteria custodia di sala gestione guardaroba e audioguide gestione bookshop laboratori e didattica progettazione e realizzazione stand e allestimenti Biblioteche e archivi Gestione biblioteche servizi all’utenza di prestito, ricerche bibliografiche e informazioni catalogazione, indicizzazione e riorganizzazione delle raccolte bibliotecarie servizi di promozione della lettura e della biblioteca Gestione archivi riordino inventariazione valorizzazione Custodia e sorveglianza controllo accessi sicurezza e presidio emergenze per eventi, riunioni, assemblee chiusura/apertura ingressi sedi o locali ispezioni notturne con personale non armato servizio di supporto antincendio gestione chiavi/badge di accesso gestione impianti di allarme e video-sorveglianza Hostessing e eventi hostess e interpreti registrazione e biglietteria design and construction of stands and fittings management of multimedia equipment for conferences parking management catering and open bar reservations and overnight stays porterage CONSORTIUM WORK ENVIRONMENT COOPERATIVE SOCIETY tax code and VAT number 00638070227 registered with the REA of Trento under no. 121562 registered in the Trento Business Register under no. 12215 vol. XVII Via al Maso Visintainer, 10 38122 Trento (+39) 0461-270800 (+39) 0461-270899 info@cla.tn.it direzione@pec.consorziolavoroambiente.it Quality (ISO 9001 standard) Environment (ISO 14001 standard) Occupational Health and Safety (OHSAS 18001 standard) Social Responsibility (SA 8000 standard) Copyright © 2017 Consorzio Lavoro Ambiente Credits