Go to Online Banking Enable Touch ID or Fingerprint ID in your Mobile Banking App. Online Banking Login User ID Login Padlock Login to Personal Online Banking Enroll Today | Need assistance? | Security Center Personal Business Contact Us Locations Rates Online Banking Help SEARCH QUERY Submit Query Personal Banking Business & Ag Investments Resources Careers About Us Online Banking Help Resources We’ll be your tech support If you have forgotten your password or are having difficulty signing into Online Banking, please call: Customer Care Center (8 a.m. to 5 p.m., Monday through Friday): 1-800-994-2500 Consumer and basic business (24-hour service): 1-877-557-3636 Business eBanking (24-hour service): 1-800-593-4345 FAQ Online Banking Expand all Online Banking answers Do I have to be a First State Bank customer to use Online Banking? What system requirements do I need? How do I enroll in Online Banking and Online Bill Payment services? What happens if I forget my password? How often am I required to change my password? What happens if I forget to sign off? How secure is First State Bank’s online banking platform? Online Bill Pay Expand all Online Bill Pay answers How does Online Bill Payment work? Can I use Online Bill Payment from outside of the United States? Are there any payments I cannot make using Online Bill Payment? Which account can I use to pay bills? How long is bill payment history kept? Do I need to contact my payees to tell them I am using a bill payment service? How do I add a payee (merchant/vendor)? How long does it take to set up a new payee on Online Bill Pay? How do I know if a payee is set up to be paid electronically or by check? Can I make multiple payments to the same payee on the same day? How do I delete a payee? What does a payee receive with my payment? When should I set up my payments to make sure they are paid on time? When will the money be taken out of my account for a bill payment? How far in advance can I schedule payments? How late in the day can I enter, edit, or delete a payment? How often does a payment processor make payments? What happens if I schedule a payment that falls on Saturday, Sunday or a holiday? How do I set up recurring payments? How do I know when my payments have been made? Can I make changes to an already scheduled payment? When can I cancel a payment? Can I place a stop payment on a bill payment that I have already set up? What do I put in the “TRANSMIT DATE” field? What if my payee says they have not received my payment? Can I get a copy of a canceled check? Mobile Check Deposit Expand all Mobile Check Deposit answers How do I sign up for Mobile Check Deposit? How much does it cost to use Mobile Check Deposit? How do I know that my Mobile Check Deposit went through OK? When will a Mobile Check Deposit appear in my account? When are the funds from a Mobile Check Deposit available to me? What is the maximum amount I can deposit? To what accounts can I deposit checks? What would make my Mobile Check Deposit get delayed or rejected? What happens if I accidentally deposit a check twice? Why do I need to keep a paper check after I make a Mobile Check Deposit? What should I do with the paper check after 30 days? What if I enter a wrong amount for a Mobile Check Deposit and that amount does not match the check? Can I deposit anything other than checks using Mobile Check Deposit? Can I view the checks that I have deposited using Mobile Check Deposit? Will all checks work with Mobile Check Deposit? Resources Rates FDIC Deposit Insurance Estimator Financial Calculators Reorder Checks Secure Email Switch Kit Online Banking Help Lost or Stolen Card Security Center Terms of Use Privacy Policy Policies & Disclosures USA PATRIOT Act Sitemap Routing Number 075907497 Phone Number (800) 994-2500 Locations & hours Secure email center NMLS ID: 469882 ©2021 First State Bank. All rights reserved. Bank website design by BrownBoots Interactive. TOP Some content requires Adobe Acrobat Reader to view.