RSA Ireland Contact Search Menu News Coronavirus Update Coronavirus Update We know you’re concerned about recent developments regarding the Coronavirus (COVID- 19) pandemic. We are committed to doing everything we can to support you. Update for Motor Insurance Customers – 11th May 2020 Staying at home hasn’t been easy. And as a direct result of COVID-19 restrictions, we know that car journeys have fallen. To reflect these exceptional circumstances and the likely fall in claims trends, we are giving €30 premium return to customers who had an RSA motor policy in effect through any of our brokers or affinity partners as at 31 March 2020. We expect this to be in the form of a One4All voucher. You don’t need to do anything. We will post a voucher out to you directly over the coming weeks. If you’ve got any questions, check out our FAQs below. FAQs Contacting Us Alongside continuing to support our customers, brokers and partners, the health and safety of our employees is our top priority. We’re following government guidelines on homeworking and self-isolation, which could mean an increase in call waiting times or a short delay in responding to emails. Please bear with us and we will respond to you as soon as we can. We understand that this is an unprecedented and fast-moving situation and that you have many questions. We’re working our way through these as fast as we can to try and help you understand what it means for you. We will be updating this page regularly. Customer with policies through a broker, Cornmarket, AA, or directly with RSA Policy queries Query Email Motor ie_motor@ie.rsagroup.com Household Household@ie.rsagroup.com Complaints enquiries@ie.rsagroup.com Claims Please use the following email addresses to contact us to report any new claim or about an existing claim. You can still call us by phone for Home Emergency, Motor Breakdown, Windscreen and for Travel claims. For injury & Liability claims please continue to contact our dedicated claims handlers via their direct email address. Claim Type Email Address Phone Home Emergency N/A 01 290 1000 Motor Breakdown N/A 01 290 1000 Windscreen N/A 01 290 1000 Travel travel@ie.sedgwick.com 01 661 9133 Personal Motor Damage (if your insurance is with RSA directly, through a Broker or other Intermediary) motorclaimsRSA@ie.rsagroup.com Personal Motor Damage (if your insurance is with 123.ie) motorclaims123@ie.rsagroup.com Commercial or Fleet Motor Damage motorclaimsRSA@ie.rsagroup.com Motor (if your query relates to an Injury) ie_GC6@ie.rsagroup.com Household ie_hhc@ie.rsagroup.com Commercial Property commercialclaims@ie.rsagroup.com Liability ie_liabilityclaims4@ie.rsagroup.com Bank of Ireland Customers Policy Queries Query Email Motor boimotorinsurance@ie.rsagroup.com Household boiservice@ie.rsagroup.com Complaints enquiries@ie.rsagroup.com Claims Query Email Motor Damage motorclaimsRSA@ie.rsagroup.com Household ie_hhc@ie.rsagroup.com Motor Injury ie_GC6@ie.rsagroup.com Liability ie_liabilityclaims4@ie.rsagroup.com Litigated Team ie_liabilityclaims2@ie.rsagroup.com 123.ie Customers If you’re a 123.ie customer, up-to-date information relating to your Insurance cover as well as contact information can be found on the 123.ie website here. Are you a broker? You can find contact details for our teams here. Facebook LinkedIn Twitter < View all news LATEST NEWS Consumer Insurance Contracts Act Intact Financial Corporation and Trgy A/S Complete Acquisition of RSA Insurance Group PLC RSA takeover conclusion announcement MOST POPULAR Coronavirus Update We’ve officially launched our new Operations Centre in Knocknacarra, Galway We’ve Launched a new Website RSA Accessibility Terms & Conditions Data Protection Notice Slavery and human trafficking statement Contact Us We use cookies on our website. To understand more about this, please read our Cookie Policy. You can manage the cookies we set on your computer/device in Cookie Preferences. © 2015 RSA Insurance Ireland DAC. RSA is a registered business name of RSA Insurance Ireland Designated Activity Company (DAC). RSA Insurance Ireland DAC trading as RSA is regulated by the Central Bank of Ireland and is a private company limited by shares registered in Ireland under number 148094 with registered office at RSA House, Dundrum Town Centre, Sandyford Road, Dundrum, Dublin 16. The Directors are Emer Daly, Peter Doyle, Patrick Healy, Karl Helgesen (British), Aidan Holton, Chand Kohli and Kevin Thompson.