Dashboard Investments Portfolio Insight Fund Compare Viewpoints Resources About us Non-U.S. investors LOG IN Contact us For investors Customer service 800-225-5291 Automated EASi-Line 800-338-8080 (Available 24 hours) Education savings 866-222-7498 For financial professionals Financial professional and registered investment advisor sales support 800-225-6020 Institutional sales support 800-225-6020 Financial professional education savings sales support 866-626-8529 Send a message Please use the form below or email us at info@jhinvestments.com. If it’s received before 6:00 P.M., Eastern time, we’ll respond to it by the end of the following business day. Otherwise, please allow for two business days for a response. 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By mail Regular mailing address John Hancock Signature Services, Inc. P.O. Box 219909 Kansas City, MO 64121-9909 Overnight mailing address John Hancock Signature Services, Inc. 430 W 7th Street Suite 219909 Kansas City, MO 64105-1407 Our customer service representatives can be reached Monday through Thursday between 8:00 A.M. and 7:00 P.M., and Friday between 8:00 A.M. and 6:00 P.M., Eastern time. Please have your fund information and account number(s) available. Education savings by mail Standard delivery John Hancock Freedom 529 P.O. Box 17603 Baltimore, MD 21297-1603 Overnight delivery John Hancock Freedom 529 c/o T. Rowe Price Mail Code 17603 4515 Painters Mill Road Owings Mills, MD 21117-4903 Our customer service representatives can be reached Monday through Thursday between 8:00 A.M. and 7:00 P.M., and Friday between 8:00 A.M. and 6:00 P.M., Eastern time. Please have your fund information and account number(s) available. Corporate headquarters John Hancock Investment Management 200 Berkeley Street Boston, MA 02116 Hearing/speech impaired TTY 888-999-4721 Services for people who are hearing and/or speech impaired are available Monday through Friday between 9:00 A.M. and 5:30 P.M., Eastern time. Outside those hours, callers are prompted to leave a message, which will be returned as soon as possible. These services are only available from a TTY machine. Media relations Please contact our media relations representative, Elizabeth Bartlett, with any press inquiries. Email Elizabeth_Bartlett@jhancock.com Phone 857-210-2286 Careers Contact us Legal Privacy policy Accessibility Site map Manulife, Manulife Investment Management, Stylized M Design, and Manulife Investment Management & Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. John Hancock Investment Management LLC is the investment advisor for the closed-end funds. A widespread health crisis, such as a global pandemic, could cause substantial market volatility, exchange-trading suspensions and closures, affect the ability to complete redemptions, and affect fund performance; for example, the novel coronavirus disease (COVID-19) has resulted in significant disruptions to global business activity. The impact of a health crisis and other epidemics and pandemics that may arise in the future could affect the global economy in ways that cannot necessarily be foreseen at the present time. A health crisis may exacerbate other preexisting political, social, and economic risks. Any such impact could adversely affect the fund’s performance, resulting in losses to your investment. Mutual funds © 1999–2021 John Hancock Investment Management Distributors LLC and affiliated companies. All rights reserved. Member FINRA | SIPC, 200 Berkeley Street, Boston, MA 02116 Click here to view a prospectus or summary prospectus. You may also request one from your financial professional or by calling us at 800-225-5291. The prospectus includes investment objectives, risks, fees, expenses, and other information that you should consider carefully before investing. Some information may not be approved by certain organizations. Please check with your organization before using this information. ETFs John Hancock ETFs are distributed by Foreside Fund Services, LLC in the United States, and are subadvised by Dimensional Fund Advisors LP or our affiliate Manulife Investment Management (US) LLC. Foreside is not affiliated with John Hancock Investment Management Distributors LLC, Dimensional Fund Advisors LP or Manulife Investment Management (US) LLC. ETF shares are bought and sold through exchange trading at market price (not NAV), and are not individually redeemed from the fund. Shares may trade at a premium or discount to their NAV in the secondary market. Brokerage commissions will reduce returns. Click here to view a prospectus or summary prospectus. You may also request one from your financial professional or by calling us at 800-225-5291. The prospectus includes investment objectives, risks, fees, expenses, and other information that you should consider carefully before investing. 529 If your state or your designated beneficiary’s state offers a 529 plan, you may want to consider what, if any, potential state income-tax or other state benefits it offers, such as financial aid, scholarship funds, and protection from creditors, before investing. State tax or other benefits should be one of many factors to be considered prior to making an investment decision. Please consult with your financial, tax, or other professional about how these state benefits, if any, may apply to your specific circumstances. You may also contact your state 529 plan or any other 529 education savings plan to learn more about their features. Please contact your financial professional or call 866-222-7498 to obtain a Plan Disclosure Document or prospectus for any of the underlying funds. The Plan Disclosure Document contains complete details on investment objectives, risks, fees, charges, and expenses, as well as more information about municipal fund securities and the underlying investment companies that should be considered before investing. Please read the Plan Disclosure Document carefully prior to investing. John Hancock Freedom 529 is an education savings plan offered by the Education Trust of Alaska, managed by T. Rowe Price, and distributed by John Hancock Distributors LLC through other broker-dealers that have a selling agreement with John Hancock Distributors LLC. John Hancock Distributors LLC is a member of FINRA and is listed with the Municipal Securities Rulemaking Board (MSRB). © 2021 John Hancock. All rights reserved. Information included in this material is believed to be accurate as of the printing date. John Hancock Freedom 529 P.O. Box 17603 ■ Baltimore, MD 21297-1603 ■ 866-222-7498 ■ jhinvestments.com/529 529 PLANS ARE NOT FDIC INSURED, MAY LOSE VALUE, AND ARE NOT BANK OR STATE GUARANTEED.