Personal Business Sponsorship Menu MyAviva Claims Search About and Support Life & Pensions Existing customers information Aviva Online Service Centre Claims Making a complaint Contact us Manage your policies online Avail of 24/7 access to view and manage your policy information. Aviva Online Service Centre With Aviva Online Service Centre you're in charge of your policies: Access Policy details Update Contact or bank details Request a tax Certificate Pay outstanding premiums View Policy documents and other correspondence Access a range of Tools & Calculators Log in Register Group Pensions Online For members, employers or trustees of Aviva group pension schemes. Log in Aviva Online Historical documents and information on your Aviva policy Log in Register Life Claims Death claims We know this is a difficult time and we'll deal with your claim as smoothly as possible. Learn more Specified Illness claims Our dedicated claims team is ready to help make your claims process hassle-free. Learn more Income protection claims You've got enough to worry about. Let our dedicated claims team help you out. Learn more Cash Requests Need more information on full or part cash requests? Learn more Need some Help? Where can I find the current value of my policy? How do I change my address? How do I cancel my policy? How do I change the bank account you collect my premiums from? How do I change the date you take my direct debit on? How do I make a payment with Electronic Fund Transfer (EFT)? What is a Politically Exposed Person? Making a Complaint A guide to making a Complaint We’re sorry you’ve had to make a complaint. We try to do everything we can to make sure you get the best possible service and we really value your feedback. We’ll always listen to your complaint, think about how you would like us to resolve it and make sure you are happy with how we handle it. We would like to make it as easy as possible for you to make your complaint. You can make your complaint here online You can call us on 1800 159 159 or 01 8987950. We are open Monday to Friday 9am to 5pm You can write to our Customer Experience department – Aviva Life & Pensions Ireland, One Park Place, Hatch Street Dublin 2. To help us deal with your complaint, please tell us your policy number and contact details. Annual and Terminal Bonus details Here are the most recent Annual and Terminal bonus declarations. Bonus Declaration July 2021 Series 3 & 4 Bonus Declaration July 2021 Series 7 & 8 Bonus Declaration July 2021 - Unitised With Profits Bonus Declaration July 2021 - Ex CGU Contact Us We want to make contacting us as easy as possible. You can contact us by phone, email or post! You can also drop into us at our offices in Dublin 2. Our Customer Service Team 1800 159 159 Monday, Tuesday, Thursday and Friday: 9:00a.m. - 5:00p.m. Wednesday 10:00a.m. - 5:00p.m. Email address: csc@aviva.com Call in or write to us Aviva Life & Pensions, Customer Experience, One Park Place, Hatch Street. Dublin 2. Aviva Life & Pensions Ireland Designated Activity Company, a private company limited by shares. Registered in Ireland No. 165970. Registered office at One Park Place, Hatch Street, Dublin 2, D02 E651. Aviva Life & Pensions Ireland Designated Activity Company, trading as Aviva Life & Pensions Ireland and Friends First, is regulated by the Central Bank of Ireland. Tel (01) 898 7950. Contact us Contact Aviva Media Enquiries Careers Feedback About us About Aviva Sponsorship Latest News Fraud Information Product provision Solicitors' Forms Customer Data Charter Products Car Insurance Home Insurance Life Insurance Mortgage Protection Driving School Investments Pensions Other Links Aviva Corporate MyAviva Car Policy Aviva Online Service Centre Quick Car Policy Renewal Quick Home Policy Renewal Aviva's Ireland Facebook page Aviva's Ireland Twitter page Aviva's Ireland YouTube page Aviva's Ireland Instagram page About our website Privacy Policy Terms and conditions Sitemap AvivaBroker.ie Cookie Policy Manage cookies © 2021 Aviva Cookies At Aviva we use cookies to ensure that our website works properly. We can also use cookies to improve and personalise your experience, understand how you use our website and for our advertising purposes. You can agree to all cookies by clicking on ‘Accept All Cookies’ or choose which cookies you want to agree to by clicking on ‘Manage Cookie Settings’. You can change these settings at any time. For more information about the cookies on our website and how we use them please see ourCookie Policy Manage Cookie Settings Accept All Cookies