COVID-19 ABOUT US NEWS LOCATIONS SUPPORT INVESTORS LOG IN Our Privacy Policy Privacy Policy UPDATED 12/1/2018 PRINT THIS PAGE DOWNLOAD AS PDF Rev. December 2018 FACTS WHAT DOES PROFESSIONAL BANK DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and Transaction History Account Balances and Credit History Payment History and Overdraft History When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customer's personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer's personal information; the reasons Professional Bank chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does Professional Bank share? Can you limit this sharing? For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes – to offer our products and services to you Yes No For joint marketing with other financial companies Yes No For our affiliates’ everyday business purposes – information about your transactions and experiences No We don't share For our affiliates’ everyday business purposes – information about your creditworthiness No We don't share For nonaffiliates to market to you No We don't share Questions? Call (866) 585-2933 or go to myprobank.com Who we are Who is providing this notice? Professional Bank What we do How does Professional Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. How does Professional Bank collect my personal information? We collect your personal information, for example, when you Open an account or provide account information Pay your bills or apply for a loan Make deposits or withdrawals from your account We also collect your personal information from others, such as credit bureaus or other companies. Why can’t I limit all sharing? Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes – information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. Definitions Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. Professional Bank has no affiliates. Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Professional Bank does not share with non-affiliates so they can market to you. Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Professional Bank markets other financial products and services through joint marketing partners. Other Important Information Professional Holding Corp. family of companies includes Professional Bank Disclosures Privacy Policy Terms of Use Whistleblower eSign Disclosure Online and Mobile Banking Accessibility eStatement Disclosures Service Members Relief Notice USA Patriot Act Notice Digital Banking and Cash Management Master Agreement Social Media Policy Designed for the business challenges faced by professionals and entrepreneurs, our bankers are business-savvy and bring originality to problem solving all with our high-touch personal service. Bank Hours Monday - Thursday 9am - 4pm Friday 9am - 5pm Online Banking password or technical trouble? Please call (866) 585‑2933 Fraud on your account? Call us immediately at (866) 585‑2933 Navigation HOME Learn about what makes us interesting ABOUT US Our history, leadership, careers and community SOLUTIONS Deposits, Loans, Treasury Management, Real Estate Lending and other tools for you and your business NEWS Latest news and important information LOCATIONS Our offices and branches SUPPORT How to contact us, and find answers to common questions INVESTOR RELATIONS Investor information for Professional Holding Corp. Legal Privacy Policy Terms of Use Whistleblower E-sign Disclosure Online and Mobile Banking Accessibility eStatement Disclosures Service Member Relief Notice USA Patriot Act Notice Digital Banking and Cash Management Master Agreement Social Media Policy Contact Us (866) 585-2933 customerservice@myprobank.com Facebook Linked In Twitter Instagram Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information. To send a secure message with confidential information, please log into your Online Banking account instead. The My Money Program, created by the Florida Department of Financial Services, is a comprehensive and inclusive financial literacy program and resource clearinghouse for individuals with developmental disabilities, their family members and caregivers. © Professional Bank 2008-2021. All rights reserved. | NMLS # 440168