ABOUT US OUR WORK SECTORS BLOG CAREERS CONTACT People first in a digital world cxpartners helps the world’s best companies to become truly customer-centred and thrive. ABOUT US The design innovation partner We believe that what's best for the customer is best for the business. If you're a customer champion or digital leader in a complex organisation or tightly regulated market, we can help you to: Understand your customers like never before Reimagine your products and services Bring new and better services to market Become a truly customer-centred organisation Our work “cxpartners is a business that helps to deliver real change - practical and actual changes that customers see and appreciate.“ RICHARD PASH MARKETING DIRECTOR, ZURICH INSURANCE UK READ THE CASE STUDY The secret to designing a better online supermarket? Fewer features. READ THE CASE STUDY How did Bristol City Council transform its services? By listening to people. READ THE CASE STUDY Ideas & resources FINANCIAL SERVICES Making sense of the vulnerability challenge There’s no simple formula or algorithm for responding to the FCA's guidance on customer vulnerability. Here’s where our user-centric tools can help. FIND OUT MORE Strategic new hires for cxpartners - Gabriella Lambert and Chris Edge TAMLYN DRIVER 16 NOV 2021 We're thrilled to see two new hires join the business to boost how we support clients as our portfolio grows. Upcoming talks & workshops - November 2021 JAMES CHUDLEY 9 NOV 2021 We’re fortunate to speak at and contribute to incredible events. We’d love for you to tune in and join us! OUR BOOKS Simple and Usable GILES COLBORNE How do you cut through complexity and find answers that are simple, elegant, and powerful? This book will show you. OUR BOOKS Promoting empathy at work: A user manual of me CLAIRE BARRETT 2 NOV 2021 Creating a document that contains helpful information you think your teammates should know. The value of making compliance simple and usable STU CHARLTON 12 OCT 2021 Make compliance feel accessible, relevant and even (whisper it) engaging to your designers, and you can expect aligned teams and commercial rewards. Footer links LONDON STUDIO Cairo Studios 4 Nile Street Shoreditch London, N1 7RF United Kingdom +44 (0) 207 062 7081 BRISTOL STUDIO 2 College Square Anchor Road Bristol, BS1 5UE United Kingdom +44 (0) 117 930 3530 GET IN TOUCH hello@cxpartners.co.uk NEWSLETTER Your email: By entering your email, you agree to our general privacy policy. OUR BOOKSUX RESOURCESTERMS OF USEACCESSIBILITY STATEMENT cxpartners on social media: