800-440-6300 info@ratownsend.com HOME SHOWROOM PRODUCTS PROJECTS ABOUT FOR PROFESSIONALS CONTACT ORDERING MADE EASY Use the form below to place your order. You can expect to receive an automated confirmation of your order by email. If, for some reason, we’re temporarily out of stock on any product you order, we’ll contact you to determine a solution that best fits your needs. You are always welcome to place orders over the phone by calling your local branch or our Alpena headquarters at (989) 354-3105. Order Form Customer Information Company Name* Ordered By* Email* Enter Email Confirm Email Phone* Order Information Attention Is this order being sent to someone's attention? Items* Use the + and - buttons to add or remove items on to your order list. Quantity ID#/Order# Item Description Order Options Special Quote Does a special quote apply? Yes No Confirmation Do you want our Customer Service Rep to email you confirmation of our receipt of this order? Yes No Backorder Do you want us to backorder any items we may be temporarily out of? Yes No Backorder Notice Do want us to notify you of any backorders before this order ships? Yes - Email Yes - Phone No Order Problem Notice Do you want a Townsend representative to call you to discuss any problem with your order? Yes No Save and Continue Later Frequently Asked Questions Do you sell to the public? Do you offer design services? Can I make an appointment? How long does it take to get special order items? Do you stock parts? For Professionals Alpena Our corporate headquarters are located in Alpena, Michigan. Our phone lines are open Monday through Friday from 8:00 a.m. to 5:00 p.m. The Alpena location is also home to our 50,000 square feet Distribution Center, a convenient walk-in counter, and a by-appointment showroom. 1100 N. Bagley Street Alpena, MI 49707 (989) 354-3105 Burton Centrally located in Genesee County near Flint, Grand Blanc, Davison, and Fenton, our 35,000 square feet Burton Facility has an impressive inventory and experienced sales and walk-in staff. We’re available to serve you at this location from 8:00 am to 5:00 pm Monday through Friday. 4187 Somers Dr Burton, MI 48529 (810) 743-9000 Warren Our Warren Facility is sure to meet your HVAC needs. Conveniently located near 10 mile and Hoover, this facility is an easy drive from anywhere in the Detroit Metro area. Our knowledgeable walk-in counter staff are available to serve you 8:00 a.m. to 5:00 p.m. Monday through Friday. 24051 Gibson Dr Warren, MI 48089 (586) 759-5559 Saginaw Kitchen & Bath Showroom Located on McCarty Road just east of Bay Road in Saginaw, our Kitchen & Bath Showroom is open Monday through Friday from 9:00 a.m. to 5:00 p.m. Walk-ins are always welcome or we can arrange a personal appointment. 2845 McCarty Rd Saginaw, MI 48603 Telephone: (989) 498-7000 Visit Our Showroom Helping you facilitate the perfect environment in your kitchen and bath. For Professionals Plumbing & HVAC Contractors, Builders, Kitchen & Bath Professionals, Interior Designers, see what we can do for you. Questions? Let us help you! Stop by one of our locations, send us a note, or give us a call. We're always ready to help. Welcome to the R.A. Townsend Company. In 1925, Russell Ambrose Townsend Sr. established the R.A. Townsend Coal Company in Alpena, Michigan. Since those humble beginnings, our company has grown from a local coal distributor to one of the larger and more successful distributors of plumbing, heating, and air conditioning products throughout Michigan. SHOWROOM LOCATION Saginaw, MI BRANCH LOCATIONS Alpena, MI Burton, MI Warren, MI QUICK LINKS Our Company Careers Product Catalog Order Online Schedule a Consultation FAQs