Tender Greens Logo ORDER ONLINE FAQ HOW CAN WE HELP? CONTACT US COVID-19 GENERAL TECH LOYALTY PROGRAM PRESS & MEDIA CAREERS FEEDBACK ALL SECTIONS COVID-19 How is Tender Greens responding to the COVID-19 virus? How are you keeping the food you serve safe? How are you keeping your team members safe? Have your hours of operations changed during the COVID-19 outbreak? Can I get food without having to go to the actual restaurant? Are the ingredients in your prepared foods and grocery boxes responsibly sourced? Are you still making your meals fresh in your restaurant kitchens? Are you open for patio or dine-in currently? What other precautions are you doing to help with people dining at the restaurant? GENERAL What’s your daily special and how do I check what's cooking at my closest location? Do you deliver? Do you take reservations? Do you offer a rewards program? Do you sell gift cards? Why are you no longer accepting cash? Will you sponsor/donate to my event? Can you please open in my neighborhood? Do you franchise? I want to invest in Tender Greens. OPEN ORDERS I have an issue with an open order. My order is wrong! What happened to my order confirmation email? Online ordering mobile app not working / my order didn’t go through How many I make a change/cancel my order? Can I get a copy of my receipt? MENU & NUTRITION Why don’t you cut your lettuce? The leaves are too big. Where can I find your nutritional/allergen information? Do you serve brunch? Can I get the recipe for my favorite dish? What’s your sourcing philosophy? Where is your meat from and how it is raised? Where is your seafood from and how it is raised? Is your produce organic? What kind of oils or fats do you use? But why Canola oil? Does your food contain sodium? Do you use gluten-free products? CATERING & EVENTS Do you offer catering? Can I order catering online? I’ve placed orders before from your standard menu. Why isn’t my log-in working? Do you deliver? What if I’m not in your delivery zone? Can I order for catering the same day as my event? How do I know how much to order? How much gratuity should I add? Do I need sternos & chafing dishes (wire racks)? Does my order include plates, napkins, utensils, etc? How is the food served? How do the plates work? Will your team help set up my order? How can I make changes to my order? What is your cancellation policy? Do you cater weddings? I want to host a private event at Tender Greens. Do you offer house accounts? Still stuck? TECH How do I place an online order? How do I load past purchases into my account? Do you have mobile pay and digital gift cards? Do you have an app or offer a loyalty/rewards program? How do I keep up to date with Tender Greens news? Will you spam me with emails if I sign up? How do you manage personal information? More tech questions? LOYALTY PROGRAM What happened to my 10% off Loyalty Program reward? How does your loyalty program work? How do I join your loyalty program? How do I earn points? What items are not eligible to earn points on? How can I check my current point balance? Where can I find my rewards in the app? Did the rewards change? My reward isn't showing up on the app. What should I do? How do I redeem my rewards? Can I redeem two rewards at the same time? How do I refer a friend? Do my points expire? More questions? PRESS & MEDIA I have a media request, who do I contact? Can we film at your restaurant? CAREERS I want to join the Tender Greens family! Do you have internship opportunities? What are the perks/benefits when working at Tender Greens? FEEDBACK How can I provide feedback on my experience? I found something that doesn’t belong in my food! Tender Greens Logo Our Story Careers Contact Us Sustainable Life Project Blog FAQ Gift Cards DOWNLOAD THE FREE TENDER GREENS APP You asked, we made it happen. Order and earn perks - all on your phone. Learn more © 2021 TYP Restaurant Group. All Rights Reserved. LEGAL INFORMATION