About The Grid How the Grid Works Customer & Industry Library Newsroom Contact EirGrid Plc. The Oval 160 Shelbourne Road Ballsbridge Dublin 4 D04 FW28 Ireland Main Reception: +353 (0)1 677 1700 Fax: +353 (0)1 661 5375 Google Maps > Home Contact First Name Last Name Your Email Phone Number Subject Query type Message Please enter the characters you see in the below image. CONTACT US Other Offices Castlebar Regional Office Chapel House 3 Upper Chapel Street Castlebar Co. Mayo F23 PF85 Email: castlebaroffice@eirgrid.com Call: +353 (0)123 70472 (Customer Line); +353 (0)87 2477732 (Eoghan O'Sullivan, Community Liaison Officer, ROI) Carrick-on-Shannon Information Centre This information centre is no longer open. Please contact us to arrange a meeting in Carrick-on-Shannon or surrounding areas. Email: info@eirgrid.com Call: +353 (0)87 2477732 (Eoghan O'Sullivan, Community Liaison Officer, ROI) Armagh Information Centre Opening Hours: 10am - 4pm every Wednesday 16 Russell Street Armagh BT61 9AA Meetings can also be arranged by appointment. Email: armaghoffice@soni.ltd.uk Call: +44 (0) 796 693 0844 (Fergal Keenan, Agricultural Liaison Officer, NI) Navan Information Centre This information centre is no longer open. Please contact us to arrange a meeting in Navan or surrounding areas. Email: northsouth@eirgrid.com Call: +353 (0) 85 8874798 (Grainne Duffy, Community Liaison Officer, ROI) Carrickmacross Regional Office Opening Hours - 10am - 5pm every Monday Unit 2 The Avenue Ardee Road Carrickmacross Co. Monaghan Call: +353 (0)42 966 34 04 or +353 (0)42 966 34 00 Press Enquiries Press Office Please use the details below to contact our communications team. The press office is open from 8.30am to 5.30pm Monday to Friday. For urgent press queries outside of these times, please use the out of hours contact numbers below. If you have a non-media related query please see our general contact details. David Martin (EirGrid) Direct line: +353 (0)1 2370260 Out of hours: +353 (0) 85 603 0969 David.Martin@eirgrid.com Natasha Sayee (SONI) Direct line: +44 (0)2890 707845 Out of hours: +44 (0)787 089 4358 Natasha.Sayee@soni.ltd.uk Our Complaints Process We are committed to engaging with all stakeholders in a courteous, clear, fair, accessible and respectful way. If we fall short, tell us. We will then seek to resolve the issue as fairly and quickly as possible. Should you wish to make a complaint, please do so by using the contact form above, by selecting query type - complaints. Complaints are welcome, and will be handled confidentially. We would be grateful if you could provide as much detail as possible to allow us to assess and respond to your complaint as quickly and effectively as possible. Once we receive your complaint we will acknowledge receipt, investigate without hesitation and contact you directly to let you know how we propose to resolve the issue. You can also submit your complaint by completing this form and returning to info@eirgrid.com. For issues relating to commercial transactions (if you are an electricity generator, supplier, large demand user, interconnector trader etc), we have a specific business/industry customer complaints policy which you will find here. Making an FOI, AIE or GDPR Request Our approach to engagement is to be open and transparent. If you would like to make a request under Freedom of Information (FOI), Access to Information on the Environment (AIE) or make a personal information request under General Data Protection Regulations (GDPR) then please click the appropriate box below. FOI AIE GDPR EirGrid Group We are a state-owned company that manages and operates the transmission grid across the island of Ireland. Our high-voltage network brings power from generators, and supplies wholesale energy to heavy users. Our grid also supplies the electricity distribution network. We are responsible for a safe, secure and reliable supply of electricity: now, and in the future. We forecast when and where Ireland and Northern Ireland needs electricity: hour-to-hour, day-to-day, and year-to-year. Twitter Facebook LinkedIn Youtube CONTACT Website Privacy Statement Cookie Policy Legal Accessibility Modern Slavery Act Publication Scheme Extranet Terms of Use Terms & Conditions Other Careers Safety Social Media Terms & Conditions Community Guidelines © EIRGRID PLC 2021