| Search keywords Search Home Global content Accessibility Statement Accessibility Statement This website is run by Nottinghamshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours, contrast levels and fonts zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) We’ve also made the website text as simple as possible to understand. How accessible this website is We know some parts of this website are not fully accessible: most older PDF documents are not fully accessible to screen reader software live video streams do not have captions some of our online forms are difficult to navigate using a screen reader and voice commands some of our content does not meet colour contrast ratios our main search does not contain descriptive labels the main navigation contains a keyboard trap the heading structure is not correct on a number of content pages Feedback and contact information If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact our customer service team in the first instance. We’ll consider your request and get back to you within five working days. If you cannot view the map to your nearest council office on our ‘visit us’ page, please call us via 0300 500 80 80. Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us or tell us via our Website Accessibility Feedback form. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Contacting us by phone or visiting us in person We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Via phone: Download the Relay UK app or using your existing text phone prefix our dedicated text Relay number with the Relay UK code (18001) Contact us using Relay UK: 18001 01623 434 993 Visiting us: Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us. Technical information about this website’s accessibility Nottinghamshire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following listed below: Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Nottinghamshire County Council use a number of third party systems to provide online forms, some of which are difficult to navigate using a screen reader and voice commands. This fails WCAG 1.1.1 Non-text content, 1.3.1 Info and Relationships , 2.4.6 Headings and Labels and 3.3.2 Labels or Instructions. We aim to resolve these by: December 2021. The heading structure is not correct on a number of content pages. This fails WCAG 2.4.6 Headings and Labels. We aim to resolve these by: December 2021. Some images on some pages contain missing or incorrect alternative text. Some of these images are also links. This fails WCAG 1.1.1 Non-text Content and 1.4.5 Images of Text. We aim to resolve these by: December 2021. There are some links on the website that may not be accessible to screen readers; they do not contain accurate or descriptive labels. This fails WCAG 2.4.4 Link Purpose (In Context). We aim to resolve these by: December 2021. Disproportionate burden Read our full Disproportionate burden assessment. Interactive tools and transactions via third-party systems Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag. Our forms are built and hosted through third party software and ‘skinned’ to look like our website. We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in December 2021. Content that’s not within the scope of the accessibility regulations PDFs and other documents Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to fix PDFs that have been published since September 2018, or that are essential to us providing a service. If not made accessible, they will be replaced with accessible HTML pages. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards. Live video We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. What we're doing to improve our accessibility We have an ongoing commitment to make our website as accessible as possible to all. We have carried out extensive in-house training with independent accessibility experts to ensure people directly and indirectly involved with managing our website/s have a better understanding of steps they can take to make content more accessible. We have also worked with third-party suppliers whom we rely on for some of our key online customer journeys to try and ensure our website is more accessible, both now and in-future. We are currently preparing a roadmap for accessibility based for accessibility based on the findings of our most recent audit, which will allow for users to understand our commitment to accessibility, and when we plan to resolve issues. In the meantime, we have already fixed many of the issues flagged in the original audit, including: Colour contrast: This site contains content that does not meet colour contrast ratios. This fails WCAG 1.4.3 Contrast. Fixed December 2020. Search: The main search for the Nottinghamshire websites does not contain descriptive labels. This fails WCAG 1.1.1 Non-text content, 1.3.1 Info and Relationships , 2.4.6 Headings and Labels and 3.3.2 Labels or Instructions. Fixed December 2020. Keyboard-only navigation: When using keyboard only methods the main navigation contains a keyboard trap. This fails WCAG 2.1.1 Keyboard and 2.1.2 No keyboard trap. Fixed December 2020. Preparation of this accessibility statement This statement was first prepared on Monday 14 September 2020. It was last reviewed on Monday 29 November 2021. This website was last tested on Wednesday 5 May. The test was carried out by HeX Productions. Testing was taken place by automated methods across the whole site along with manual testing using a range of assistive technologies through 25 defined user journeys. Share this page? Facebook Twitter Print Email Related Disproportionate Burden Assessment About this website Privacy Statement Cookies Copyright Latest news Winter social care recruitment drive County Hall lights up against gender-based violence Health Scrutiny chair calls for public inquiry into maternity services at NUH ? County council working to protect taxpayers’ money against fraudsters See all news and media information Contact us Send an enquiry to our customer service team or speak to us face-to-face. Contact us online Call us Visit us in person Download our MyNotts app Easy access to Council services while you're on the move. Accessibility Privacy Copyright How we use Cookies Copyright © Nottinghamshire County Council 2021 We use cookies on our website. By using our site you agree that we can store and access cookies on your device. Read our cookie policy. Accept cookies