Orders placed after noon Wednesday 11/24 will ship starting Monday 11/29 HOME CONTACT GET A QUOTE MY ACCOUNT 1.713.991.7601 ABOUT » PRIVACY POLICY Privacy Policy Steel Supply L.P. We know you care about how your personal information is used, stored and protected when you browse the web. We take your security seriously. The following policy will help you understand how we protect and use your 'Personally Identifiable Information' (PII). PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. The following policy will outline how we collect, how we use, how we handle and how we protect your Personally Identifiable Information. Personally Identifiable Information How we Collect Information When do we collect information? We collect personal information from you when you: Register on our site Place an order Subscribe to a newsletter or mailing list Submit a quote request Submit a contact us form What information do we collect? We collect only the data we need to complete your transaction or request. If you place an order with us you will be asked to enter your name, business name, email address, mailing address, billing address, phone number, and credit card information. If you subscribe to a newsletter or mailing list we ask for your name and email address. If you submit a quote request or contact us form we ask for your name, business name, email address, phone number. This information is necessary for us to quickly respond to your inquiry or quote. How do we use your information? We use the information you provide us to: To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To respond directly to your customer service inquiry and requests. To administer a contest, promotion, survey or other site feature. To quickly process your transactions. To ship your orders. To ask for ratings and reviews of services or products. To follow-up with you after correspondence (live chat, email or phone inquiries). How do we protect your information? Securing our Web Server Our website is maintained on a private, secure server that is scanned on a regular basis for security holes and known vulnerabilities and malware. Information is stored behind secured networks and is only accessible by a limited number of people who have special access rights to our systems. These people are legally bound to keep all of our information confidential. Securing the Connection When you connect to our website, every page you access is sent via a secure socket layer (SSL). This means that our website and your browser have a direct, private, encrypted connection to each other. You know the page you are browsing is secure by the https:// at the beginning of the URL. Most browsers display this in green. While we do everything we can to protect your information, no security measures are completely effective and we cannot ensure or warrant the security of your personal information. Securing your Sensitive Information When you submit an order we open a direct gateway to our payment processing partner to securely collect your credit card or payment information. We do not process or store your credit card or payment information on our servers. Do we Share your information? We partner with other companies to help us run our business. These partners provide services such as processing credit cards, sending emails on our behalf, and maintaining our web server. These companies are not allowed to use, sell or transfer your personal information and are required to provide reasonable security measures to protect our data. We may disclose information under the following conditions: If we believe that disclosure is necessary to prevent or respond to fraud, defend our website against attacks or to protect your privacy. If we are compelled to provide information by a court of law or other legal measures. We will not sell your information. We may provide aggregate information (Non-Identifiable Information) to other parties for marketing, advertising, or other uses. Non-Identifiable Information Do we use 'cookies'? Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They also improve your experience by speeding up page load times. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to: Get a general sense of how users navigate our site To gain insight into how users experience our site Compile data regarding user interactions with ad impressions These insights allow us to improve your user experience on our site and to offer you better services and tools. If you turn cookies off, you will still be able to use all of the services we provide. However, some of the features that make your site experience more efficient may not function properly. We use Google Analytics to analyze non-identifiable information. Please refer to "How Google uses data when you use our partners' sites or apps" For more information about what Google collects and how to control the information Google receives. Google Adwords and Remarketing We use Google Adwords to show our ads on sites across the Internet. Google uses cookies to serve ads based on what websites you have visited in the past. You can opt-out of Google's use of cookies by visiting Google's Ad Settings Do Not Track We promise to honor "Do Not Track" signals sent by your web browser. If your browser sends this signal we will not collect any data on your interactions with our website. External links At our discretion, we may include or offer links to other companies' products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. One of such services is Newton staffing's applicant system found on our careers page. You can read their Applicant Privacy Policy here. This policy can also be found on their website which is linked at the bottom of each page where their service is used. Once applicant information is in our hands we will take every precaution listed above to secure it. Applicant information will be used to make hiring decisions. Steel Supply L.P. is an Equal Opportunity Employer. Compliance California Online Privacy Protection Act CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at consumercal.org In accordance with CalOPPA, we agree to the following: Users can visit our site anonymously. A link to this privacy policy will be clearly displayed in the footer of each page including the homepage. Our Privacy Policy link includes the word 'Privacy' and can easily be found on every page. You will be notified of any Privacy Policy changes on our Privacy Policy page. You can change your personal information: By emailing us By calling us By logging in to your account COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old. Do we not let third-parties, including ad networks or plug-ins, collect PII from children under 13. CAN-SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions Process orders and to send information and updates pertaining to orders. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CAN-SPAM, we agree to the following: Not use false or misleading subjects or email addresses. Identify the message as an advertisement in some reasonable way. Include the physical address of our business or site headquarters. Monitor third-party email marketing services for compliance, if one is used. Honor opt-out/unsubscribe requests quickly. Allow users to unsubscribe by using the link at the bottom of each email. If at any time you would like to unsubscribe from receiving future emails, you can email us at webmaster@steelsupplyinc.com or follow the instructions at the bottom of each email. We promise to promptly remove you from ALL correspondence. Contacting Us If you have any questions regarding this privacy policy, you may contact us using the information below. steelsupplylp.com 14130 West Rd Houston, TX 77041 United States webmaster@steelsupplyinc.com 713.991.7600 Last Edited on 2018-06-08 Shop Online Steel Supply VIEW PRODUCTS Pipe Fittings VIEW PRODUCTS Ornamental Iron VIEW PRODUCTS Welding Supplies VIEW PRODUCTS Our Website Uses Cookies Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. By using this site, you are consenting to the storage of these cookies on your device. For further questions regarding our cookie usage, view our Privacy Policy, or Contact Us with questions. ACKNOWLEDGE ABOUT FAQ PRIVACY POLICY Northwest Location 14130 West Rd. Houston, TX 77041 Phone: 713-991-7601 South Location 10600 Telephone Rd. Houston, TX 77075 Phone: 713-991-7601 Hours of Operation Monday - Friday: 7am - 5pm Saturday: 8am - 12pm Connect With Us