OUR COMPANY SERVICES OUR TEAM NEWS CONTACT ECLIENT EMAIL LINKEDIN ESP CAT Confide Legal & Compliance QUALITY POLICY By way of this declaration, the President of CONBENEFITS wishes to formally set out the quality policy of our entity. The main objective of the Quality Management System is to guarantee the quality of all services provided by CONBENEFITS, so that they satisfy the needs of our clients and comply with the procedures we have set for ourselves previously once they have been decided on by the Steering Committee. By way of this quality policy declaration, CONBENEFITS management promises, with the help of all employees of the company, to meet all legal and regulatory requirements that govern our activities, as well as all requirements stipulated by our clients. All this will be done in the context of a commitment to ongoing improvements in the efficiency of the quality management system. The introduction of the Quality Management System has resulted in greater effectiveness and efficiency in the general operation of the business (resulting in better service and greater satisfaction among our clients), as well as a reduction in incidents and potential claims. The Quality Management System includes the creation of a series of measures designed to prevent possible incidents. These actions, when combined with the required training for the team, contribute to the development of the system for ongoing improvement. To achieve the level of quality required, the commitment and participation of the whole team at CONBENEFITS are required through the application of procedures – both general and specific – and of instructions formulated to address all aspects relating to quality. Given that one of the objectives of the business is to improve its results (not just financial) by minimising incidents, management has set specific objectives that are assessed and reviewed each year as a function of the anticipated change in the social environment in which we operate. In view thereof, the organisation promises to provide all resources – both material and human – required to achieve said objectives. Signed: Date: 22/01/2021 Mr. Martín Navaz Guinea President CONBENEFITS S.L. These rules regulate the use of the website https://confidecorreduria.es/ which has been designed to publicize the services offered by Confide Correduría de Seguros y Reaseguros SA. At the moment in which the user accesses this website he/she have to accept this status. That is to say, consequently, the user must fully accept each and every one of the present rules / conditions of use. The user must carefully read the rules / conditions of use every time he/she intends to use the website, because the rules are subject to change. This website may offer, when applicable, the contracting of certain services which may be subject to particular conditions determined “ad hoc” that may modify the rules collected in this Regulation, for this reason they must also be read carefully. These rules / conditions do not regulate the contracting of services offered by Confide Correduría de Seguros y Reaseguros SA. The services provided by Confide Correduría de Seguros y Reaseguros SA have the price indicated in the corresponding commercial offer and, under no circumstances, shall they lend through this portal. Confide Correduría de Seguros y Reaseguros SA reserves, without prior notice, the right to modify any element included in this website, without limitation, the presentation, configuration, services, elements, contents or conditions that regulate the use of the website. Confide Correduría de Seguros y Reaseguros SA makes an effort to provide clear, understandable and adequate information, as well as it makes an effort to avoid errors as far as possible and, when applicable, repair or update them. However, Confide Correduría de Seguros y Reaseguros SA cannot guarantee the absence of errors nor that the information content remains continually updated. Ownership All industrial and intellectual property rights derived from this website and the elements and contents thereof, whatever their type is (including source code, graphic designs, images, photographs, sounds, animations, the software, the texts, the information, the contents, etc.), belong to Confide Correduría de Seguros y Reaseguros SA or, when applicable, to third parties. The user can view, print, copy and store the elements and contents as long as it is solely and exclusively for personal and private use. Its use for commercial purposes, its distribution, as well as its modification, alteration or decompilation is prohibited. The user agrees to use the elements or contents in a lawful, diligent and correct manner. Especially they must abstain from: Using them, in a broad sense and for any purpose, in a manner contrary to the legal order, morality and generally accepted good customs or public order. Reproducing, transforming, modifying, distributing or allowing public access through any form of public communication, unless you have the authorization of Confide Correduría de Seguros y Reaseguros SA. Deleting, evading or manipulating the “Copyright” and other data identification of the rights of Confide Correduría de Seguros y Reaseguros SA or of third parties incorporated into the elements. It is forbidden to use the trademarks or names owned by Confide Correduría de Seguros y Reaseguros SA for the optimization of the search engines of the network, both by incorporating the Web pages in code and by incorporating them into the keywords of the banners (key-words). Any third party that intends to make a hyperlink with this portal must have the prior authorization of Confide Correduría de Seguros y Reaseguros SA. In any case, the establishment of the Hyperlink does not imply the existence of relationships between Confide Correduría de Seguros y Reaseguros SA and the owner of the Web page from which it is taken. For applications with this purpose please send an email to: info@confide.es. To exercise the right of appointment, Confide Correduría de Seguros y Reaseguros SA should be mentioned as the owner of the extracts of the contents or documents referred to, as well as the website www.confidecorreduria.es as the source of the information when applicable. In those cases in which the extracts of the contents or documents included in the website are owned by a third party, it should be indicated “© [name of the owner] as it appears published on the website of Confide Correduría de Seguros y Reaseguros SA. In any case, you must inform this by email: info@confide.es. Confide Correduría de Seguros y Reaseguros SA will watch over the compliance of the above conditions as well as the proper use of the contents presented in its website, exercising all civil and criminal actions that correspond to it in the case of infringement or non-compliance with these rights by the user. Access to the website Access to the website is free and out of charge. Confide Correduría de Seguros y Reaseguros SA reserves some services to the registered users of Confide Correduría de Seguros y Reaseguros SA. Confide Correduría de Seguros y Reaseguros SA makes available to users certain services whose use requires the completion of additional records by users. In both cases you commit to select, use and keep your username (hereinafter “login”) and your password (hereinafter “password”) (hereinafter and collectively the “access codes”) in accordance with what is established in the following points: The user will choose and indicate their own access codes. The user will not be able to choose words, expressions or graphic-denominative, malignant, insulting words, expressions or sets, coinciding with trademarks, commercial names, shop signs, social denominations, advertising expressions, names and pseudonyms of public or famous personalities for whom use is not authorized and, in general, contrary to the law or to the requirements of morality and generally accepted good practices. The assignment of the access codes occurs automatically and the only criterion used for this purpose is the lack of previous access codes that are identical to those chosen by the user. In the absence of choice by the user, the access codes will be automatically assigned by Confide Correduría de Seguros y Reaseguros SA. In such case, the user may at any time change them for any other, always in accordance with the provisions of the previous paragraph. The user is obliged to use the access codes carefully, as well as not to make their access codes available to third parties. The user commits to notify Confide Correduría de Seguros y Reaseguros SA as soon as possible of the loss or theft of the access codes as well as any risk of access to them by a third party. Uses The user commits to make appropriate use of the content and services offered through this website and not to use them to: Engage in illegal activities, illegal or contrary to good faith and public order. Disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights. Causing damage to physical and logical systems Confide Correduría de Seguros y Reaseguros SA, to its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems susceptible to cause damages. Try to access and, when appropriate, use the email accounts of other users or personal services and modify or manipulate their messages or content. Perform spamming or sending unsolicited email through this website. Make any other use that in any way may damage, disable, overload or deteriorate the portal or services or prevent normal use or enjoyment of the portal or services by users. Responsibilities. Exclusions of Responsibilities and guarantees Confide Correduría de Seguros y Reaseguros SA has no obligation to control and does not control the use that users make of the website, services and content. Confide Correduría de Seguros y Reaseguros SA excludes any liability for damages of any nature that could be due to the use of the services and contents by users. The user will be responsible for the infractions that may be incurred or the damages caused in their use, exonerating Confide Correduría de Seguros y Reaseguros SA from all liability and assuming all the expenses that could be incurred by Confide Correduría de Seguros y Reaseguros SA for third party claims. Confide Correduría de Seguros y Reaseguros SA does not guarantee: The availability, continuity, good function of the portal and its services. For this reason, Confide Correduría de Seguros y Reaseguros SA is not responsible for failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the website service during the provision thereof or prior or subsequent. Privacy and security in the use of the website and the services. That unauthorized third parties cannot have knowledge of the class, conditions, characteristics and circumstances of the use that the users make of the website and of the services. The absence of viruses or other elements in the website that may cause alterations in your computer system, excluding any liability for damages of any nature that may be due to such lack of availability. The legality, reliability and usefulness of the elements and contents. Confide Correduría de Seguros y Reaseguros SA excludes any liability that may arise from said circumstances. Links This website provides users with technical link, connection, directory and search tools that allow users to access websites belonging to third parties. The purpose of these links is to provide users with access to other content and information available on the Internet. Confide Correduría de Seguros y Reaseguros SA does not become an editor of said content nor does it previously control, approve, monitor or make it its own. The user, therefore, must exercise extreme caution in the evaluation and use of the information, content and services existing in the linked sites. Confide Correduría de Seguros y Reaseguros SA assumes no liability for damages of any kind that may arise from the quality, reliability, accuracy, correctness, operation, availability, accessibility, continuity, lawfulness, usefulness or any other aspect of the information and services of these contents. Duration and termination. Withdrawal of access The provision of the service has, in principle, an indefinite duration. In any case, Confide Correduría de Seguros y Reaseguros SA reserves the right to deny or withdraw access to the website and / or services, at any time and without the need for prior notice to those users who fail to comply with these regulations. Personal data protection. The legal information corresponding to the collection of personal data is in Privacy Policy. General Information Confide Correduría de Seguros y Reaseguros SA collects information from its clients and from its insurance policies, including, without limitation, names, insurance lines, effective dates, as well as information about the insurance companies that provide coverage to their clients or that provide quotes for the clients of Confide Correduría de Seguros y Reaseguros SA. This information is hosted in one or several databases. Confide Correduría de Seguros y Reaseguros SA may use or disclose such information about its clients when legally obliged to do so, by the policies of Confide Correduría de Seguros y Reaseguros SA, or by virtue of judicial or administrative requirements. In addition to the use of information for the benefit of its customers, the databases may be accessible by companies belonging to the Confide Group for other purposes, including conducting market studies and the provision of consulting services or others for insurance entities, by which these companies can receive remuneration. In accordance with the provisions of article 44 of Law 26/2006 of July 17, for any claim in relation to the Insurance Mediation services provided should be directed INADE, Instituto Atlántico del Seguro (in Spanish). C/ La Paz 2, Bajo, CP. 36202 Vigo, Pontevedra. Or by e-mail atencioncliente@inade.org. We also inform you that in accordance with the provisions of article 42 and concordant of the Law 26/2006 of July 17, Brokerage Companies provide their services of Insurance Mediation in an objective and independent manner, ensuring the interests of their clients and always seeking and in any case the coverage that, according to the requirements raised by them, which fits best with their needs. Regulatory authority Confide Correduría de Seguros y Reaseguros SA is subject to the supervision and control of the General Directorate of Insurance, and is registered in the special administrative register of insurance intermediaries, reinsurance brokers and its senior management of the General Directorate of Insurance under the Ministry of Economy with the number J- 924. Confide Correduría de Seguros y Reaseguros SA is a member of ADECOSE (Association of Insurance Brokers in Spanish) www.adecose.com Notice. Procedure in case of carrying out illicit activities. In the event that any third party / user considers that there are facts or circumstances that are unlawful or liable to be considered unlawful or contrary to morality in relation to the use of any content and / or the performance of any activity in the service, and particularly, of the violation of intellectual or industrial property rights (patents, industrial models and designs, trademarks and commercial names, etc.), you must send a notification containing the following points: Personal information: name, address, telephone number and email address of the claimant. Specification of the alleged illicit activity carried out in the service and, specifically, in the case of an alleged violation of intellectual property rights, precise and specific indication of the protected content as well as its location in the website. Facts or circumstances that reveal the illicit nature of said activity. In the case of violation of rights, authentic signature or equivalent, with the personal data of the owner of the allegedly infringed rights or of the person authorized to act in the name and on behalf of it. Express, clear and under the responsibility of the claimant that the information provided in the notification is accurate and the illegality of the use of the contents or the performance of the activities described. These notifications must be sent to: info@confide.es Laws and Jurisdiction The Laws of the Kingdom of Spain are applicable. In the event of any discrepancy or controversy arising from the interpretation or application of these rules / conditions or the content of the website, in general Confide Correduría de Seguros y Reaseguros SA and the user, expressly waiving any other jurisdiction that may correspond to them, they submit to the jurisdiction of the Courts and Tribunals of the Barcelona domicile. Our Offices BARCELONA C/ Aribau, 200 – 3Pl. 08036 Barcelona +34 93 306 53 53 info@confide.es MADRID Pº de la Castellana, 135 – 8Pl. 28046 Madrid +34 91 745 29 50 info@confide.es CONTACT IF YOU WISH TO CONTACT US OR ASK US A QUESTION, PLEASE FILL IN THE FOLLOWING FORM. WE WILL GET IN TOUCH WITH YOU SOON. I have read and accept Confide's Privacy Policy BARCELONA +34 93 306 53 53 MADRID +34 91 745 29 50 Privacitat Política de Cookies Legal & Compliance Política Seguridad Política de cookies En esta web utilizamos cookies que nos informan sobre sus hábitos de navegación para mejorar la calidad de nuestros servicios y su experiencia de navegación, para permitirle una navegación más rápida y sencilla, así como para facilitarle el acceso a determinados servicios proporcionados a través de esta web. Si está de acuerdo, pulse ACEPTAR. Si no está de acuerdo, pulse RECHAZAR. Puede cambiar la configuración u obtener más información sobre nuestra Política de cookies aquí :