Home Solutions Customers Resources About us Join us Contact ViaFlow, the 1st intelligent and codable platform for customer interactions Call us at +33 (0) 1 83 77 31 00 or contact us Request a demo Read more Natively omnichannel Unified management of synchronous & asynchronous interactions: voice, video, livechat, email, SMS/MMS, social networks. Voice & Text AI Automation of customer paths and interactions, augmented agent, emotional customer relationship 100% floware SDK to code your agents' business actions into efficient widgets 360° live client Native connectors with major CIM/CRM tools: Salesforce, Microsoft Dynamics, ZenDesk... Decisive and immediately measurable gains with ViaFlow +30% OF PRODUCTIVITY OF AGENTS -40% AVERAGE DURATION OF CUSTOMER CALLS -70% LICENSING COSTS An industrial and innovative platform to support you Hydride platform Our solutions are rapidly deployable on-premise, in the cloud and in hybrid mode QoS/SLA Multi-site architecture Certified BCP/ERP Evolutive A collaborative roadmap & R&D partnerships Security RGPD compliant ISO 22301 Scalable Capacity on demand, dynamic addition of functions ROI Performance Dashboard Fair use ViaDialog in figures A guarantee of quality ViaDialog is ISO 22301 certified since 2018 Read more They trust us A platform that has already convinced over 350 companies Our clients testify Unlike other more rigid structures where you are stuck in a product, with ViaDialog, the product adapts to us Bateaux Parisiens Dominique Chanon, Reservations Manager, Bateaux Parisiens The news of the moment What will the contact centre of tomorrow look like? The key issues of teleworking for contact centres The irresistible emergence of natural language IVR The obsolescence of old IVRs Read more A team with an international presence Join the team! All our job offers Paris, 75017 Paris/Lannion/Strasbourg Functional Project Manager (M/F) Full-Time Paris/Lannion/Strasbourg October 5, 2021 Apply Sales Engineer (M/F) Full-Time Paris, 75017 September 11, 2021 Apply Ready to discover what ViaDialog can do for you? Find us on Solutions ViaFlow ViaSpeech ViaLeads ViaMotion ViaDialog Who are we? Our expertise Customers Join us Contact Contact us 152 Boulevard Pereire, 75017 - Paris - FRANCE +33 (0)1 83 77 31 00 2021 ViaDialog. All rights reserved. Legal Notice Cookies EN

Home Solutions Customers Resources About us Join us Contact ViaDialog, the omnichannel hub for customer interactions Founded in 2004, ViaDialog is a leading player in the C.I.M. (Customer Interaction Management) industry, offering companies solutions covering all customer relationship management needs: customer service & support, sales services, telemarketing, debt collection, etc. A team with an international presence Our commitments Ready to join the adventure? Find us on Solutions ViaFlow ViaSpeech ViaLeads ViaMotion ViaDialog Who are we? Our expertise Customers Join us Contact Contact us 152 Boulevard Pereire, 75017 - Paris - FRANCE +33 (0)1 83 77 31 00 2021 ViaDialog. All rights reserved. Legal Notice Cookies EN