PDC and Area Disposal Customer satisfaction survey 1. Please provide your First and Last name * First Last Name 2. Please provide your service address. * House number Street name Address 3. What city do you have service in? * 4. Please provide your contact phone number. 5. What is your account number? 6. What type of service was this for? * -- Please Select -- Residential/ Home Business Roll off - Industrial 7. Have you ever attempted to contact our customer service department? * Yes No 8. Have you ever had a service issue ( ex missed pick up)? * Yes No 9. Have you ever visited our website www.pdcarea.com? * Yes No 10. If we had an APP would you use it? Yes No 11. Would you recommend us to a friend, family member or business in your community? * Yes No 12. Are there any other comments or concerns you would like to share with us at this time? If so please explain. * Yes No Comments 13. Lastly, on a scale from 1-5, 1 being poor and 5 being outstanding, how would you rate our service in the following 2 areas: * 1 2 3 4 5 N/A Office staff courtesy/friendliness Overall satisfaction with your service 0%

DOING OUR PART PDC/AREA believes in preserving and protecting the environment for future generations. We made a recent investment of $3.5 million dollars in our recycling processing center located in Pekin, Illinois. We provide collection and recycling processing services to residents, businesses, and industries in the areas we serve. As one of the largest environmental projects in our history, we were able to do a complete equipment overhaul and add jobs to our community. We are here to make our communities better places to live. We service more than 150,000 homes in 60 different municipalities in Illinois and Missouri. We service more than 5,000 commercial accounts. PDC/Area Disposal employs over 600 team members. Our fleet consists of 300 trucks; 10% are run on compressed natural gas! We process over 100 tons of recyclables a day. We processed 40,000 tons of recyclables in 2018 at our material recovery facility in Pekin, Illinois. We offer customized waste and recycling solutions for the following: Businesses Industries Municipalities Schools Hospitals Neighborhoods Why Choose Us? More than 90 years of experience with serving neighborhoods and businesses in your area. Customize pick-up schedules based on your needs. Local representatives dedicated to answering any questions. Consistent, dependable drivers that know your pick up schedule. Recycling allows us to turn waste into a viable resource. We process more than 2,000 tons of recyclables each month. Since the equipment upgrade at our recycling facility in 2019, we have experienced an 80% reduction in the amount of waste going to the landfill due to new sorting technologies. Need help? Have a question about service? Click here! About Residential Commercial Industrial Careers Bill Pay 4700 N Sterling Avenue Peoria, IL 61615 E: customerservice@pdcarea.com Ph: (309) 688-0760