Read our Support Privacy Policies » Allow cookies Submit a request Sign in Selecteer een taal▼ On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties. If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. Plesk Help Center Technical Questions Plesk Service/Interface Articles in this section Plesk Update Manager fails on the RHEL-based OS of version 8.5: 'NoneType' object has no attribute 'run_sack' How to change the default state of the sidebar to be opened in Plesk 18.0.39 interface Plesk migration or the "plesk repair web" command fails: PHP Fatal error: Uncaught Error: Class 'GuzzleHttp\Promise\Create' not found in functions.php Unable to change the type of an IP address in Plesk for Windows Server: Cannot connect to the task manager (plesk-task-manager service might not be running) In Power User View, Plesk File Manager shows contents of last created/switched to webspace by default Why has the Domains menu design changed since Plesk Obsidian 18.0.38? Unable to connect to Remote Storage using Plesk Backup extensions: Error: Class 'GuzzleHttp\Promise\<ClassName>' not found How to disable root access via the SSH Terminal extension for the Plesk administrator? Unable to change Service Plan or Sync a Subscription in Plesk: The plan was not applied because of problems with the following functionality: Domain Service Web not exists See Details button doesn't show notification details for scheduled tasks (cron jobs) since Plesk Obsidian 18.0.36 SEE MORE How to log in to Plesk? Anastasia Zyrianova Updated 5 hours ago Follow Applicable to: Plesk for Linux Plesk for Windows Question How to access the Plesk interface in a web browser? Answer You can log in to the Plesk web interface using your Plesk account credentials, root or administrator password, or SSH key. Note: A port to log in to Plesk over HTTPS must be opened in a firewall. By default, the port is 8443. I Know my Plesk Account Username and Password I Know My Linux Server Root Account Password I Know my Windows Server Administrator Account Password I Have an SSH Key for my Linux Server Root Account I Have Plesk on Amazon Lightsail I Have Plesk on DigitalOcean I Forgot my Plesk User Account Password I Don’t Know My Plesk User Account Credentials Facebook Twitter LinkedIn Was this article helpful? Comments 9 comments Sort by Greg Felton July 05, 2020 19:28 Dear Plesk: I need to reset my password but I get no link from Plesk. I just get a message that says: A Responsive Email template. How can I contact someone at Plesk to help me reset my password? Thanks, Greg Felton 0 Comment actions Ivan Postnikov July 06, 2020 14:28 Hello Greg Felton In case you have the server administrator access, use this instruction: https://support.plesk.com/hc/en-us/articles/213381869 If you're renting a hosting from a hosting company, it's required to contact the company, from which you're renting it. 0 Comment actions Javed Khan October 20, 2020 15:32 Hi, could you please update the Domain Name Server in the records so our site start working. THANKS 0 Comment actions Ivan Postnikov November 17, 2020 12:42 Hello Javed Khan Plesk is a product used by web hosters to manage hosting servers. You will need to contact the company, which provides hosting services to you. 0 Comment actions Christiane November 26, 2020 21:52 Como faço para solicitar o aumento de minha memória na hospedagem? 0 Comment actions Cbordon December 16, 2020 08:35 Hello, Today my website has unexpectedly stopped working without any code changes. I can not even get to the Plesk GUI using the :8443 method (I usually am able to), without getting a "This site can’t be reached" error. Any probable causes for this? Was my site the target of a DDOS attack? Thank you. 0 Comment actions Mikhail Shport December 17, 2020 04:50 Hello Cbordon, It seems the issue can be related to the fact the server itself is unavailable. Hence I recommend you contact the hosting provider for further investigation. If access to the server is possible I suggest you create a request to Technical Support in order to check the issue further. 0 Comment actions Jerald Bricker January 18, 2021 00:30 My programs need to find files in the home directory. What is the disk drive letter to use? Example: G:\PleskVhosts\aubrick.net\httpdocs. What letter should I use instead of G? Thanks 0 Comment actions yasin khan March 14, 2021 18:08 i have been blocked can anyone tell me the solution 1 Comment actions Please sign in to leave a comment. Have more questions? Submit a request Related articles How to disable access to Plesk for root or administrator users? How to retrieve/reset password of Plesk Administrator (admin) user in Plesk for Windows How to disable root access via the SSH Terminal extension for the Plesk administrator? How to get/reset lost Plesk Administrator password in Plesk for Linux Unable to send mail from Plesk server using STARTTLS authentication: 4.7.0 TLS not available due to local problem Follow us: COMPANY About Plesk Our Brand Legal Privacy Policy Impressum PRODUCT Pricing Extensions KNOWLEDGE BASE Documentation Help Center Migrate to Plesk Contact Us Plesk Lifecycle Policy PROGRAMS Content Program Partner Program COMMUNITY Blog Forums Plesk University © 2021 Plesk International GmbH. All rights reserved. Plesk and the Plesk logo are trademarks of Plesk International GmbH.