Solution: Application Services UTILITIES & RESOURCES ACCESS AT EVERY STEP Technology today evolves at an ever-increasing speed. Businesses need to be agile, leveraging new applications and technology to enable growth, productivity, data security and customer satisfaction. Digitizing and optimizing key business applications can reduce a company’s overall costs and create efficiencies for processes and procedures. A newly developed application by ISM Canada offers customers significant time savings and enhanced user experience through an intuitive and user-centric interface. CHALLENGE The client, a leading utility company from western Canada was faced with an issue. The legacy Human Resource Information System (HRIS) had an outdated UI and was difficult to use, requiring significant hours of manual data entry; paystubs were distributed on paper, which caused privacy concerns; and vacation planning was an arduous process. Thousands of employees spent significant time on this process. The client realized that the cost of this outdated application was staggering, as a result, the company reached out to ISM Canada to create a better solution. SOLUTION ISM Canada, in partnership with the client, developed an application that can run on both web and mobile platforms. The new application was integrated with the client’s HR legacy system to eliminate the need for manual employee data entry. This improved the user experience and reduced time spent on the vacation planning process. RESULT Using the new application, the client realized a significant reduction in time spent on the vacation planning process. The client’s employees could now spend more time on business tasks and projects rather than administrative tasks. As an added benefit, the new user interface increased accuracy by reducing manual inputs. INDUSTRIES Government Utilities & Resources Retail & Distribution Agriculture & Resources SOLUTIONS Network Analytics & Insight Cloud & Transformation Managed Services Professional Services ABOUT Our Story Leadership Sponsorship Privacy & Legal Career scam alert CONTACT Get in Touch Careers SEARCH ISM © 2021 | a Kyndryl company Staff portal