My Home My Business 0345 600 4040 My Account My Home My Business Help News About Contact Us Domestic - Where's my order? Have you placed an order with Certas Energy and would like to know when it’s being delivered? If you have your Certas account and order number, you can visit our online order tracker. Alternatively, please fill in the form below and one of our customer services representatives will contact you. Name Email Address Postcode Area Scotland Northern England Southern England Wales Telephone Number Account Number Delivery Reference Number Message Where's my order? Subscribe to our newsletter Receive exclusive news and savings delivered directly to your inbox > Sign up now Connect With Us On Social Media Useful Links About Us Careers Corporate and Social Responsibility Meet the Team Modern Slavery Act Statement Policies Safety First Sitemap About DCC Privacy Policy Domestic - Terms and Conditions Commercial - Terms and Conditions Media Enquiries Contact us Telephone: 0345 600 4040 Head Office Address: 302 Bridgewater Place Birchwood Park, Birchwood Cheshire, WA3 6XG Company Registration Number: 4168225 VAT Number: 844 2834 19 Notice We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes (“experience enhancement”, “measurement” and “targeting & advertising”) as specified in the cookie policy. With respect to advertising, we and selected third parties, may use precise geolocation data and actively scan device characteristics for identification in order to store and/or access information on a device and process personal data like your usage data for the following purposes: personalised ads and content, ad and content measurement, audience insights and product development. You can freely give, deny, or withdraw your consent at any time by accessing the advertising preferences panel. You can consent to the use of such technologies by closing this notice. Learn more and customise Accept ×