Home Patients and visitors Wards and services About us Support us Working for us Contact us search Home Wards and services Non-emergency care Non-emergency care We want to make it as easy as possible for people to choose the right NHS service. In particular, we are encouraging people to go straight to NHS 111, instead of worrying, self-diagnosing or second-guessing what they should do, particularly when they have an urgent health problem. We are also encouraging people to seek help before they become more seriously unwell. If you have an urgent medical problem use NHS 111 NHS 111 is an easy way to get the right help, 24 hours a day, 365 days a year, either online or over the phone. Trained health advisors will ask you a series of questions, before either: Directing you to a local NHS service Connecting you to a nurse, emergency dentist, pharmacist or GP Arranging a face-to-face appointment with a local NHS service if you need one Offering advice on self-care NHS 111 can direct you to, or make you an appointment with, the right local NHS service for you at the time. This includes the Urgent Care Centre at the Great Western Hospital, dedicated children's clinics in Swindon and local pharmacies. Calls are free from landlines and mobile phones and you can ask for a translator if you need one. There is also an NHS 111 website - 111.nhs.uk. Seek help early on from a pharmacist Don't wait until your condition gets worse seek help when you start to feel unwell. Support others to seek help before their condition gets worse. Simple things like getting the flu jab, keeping warm and staying active can help people to stay well. Pharmacists can offer clinical advice, over-the-counter medicine and will advise if you need to access another NHS service, such as your GP. To check your local pharmacy opening times, please see the NHS England website: Pharmacy Opening Hours. Book an appointment with your GP For repeat prescriptions or routine follow-ups for long-term conditions, such as asthma, diabetes or chronic obstructive pulmonary disease, please plan ahead. If your GP practice is closed, call NHS 111 and they will direct you to the best local service for you at the time. For more details, please see the NHS 111 website. Urgent dental treatment Call your dentist, or use the NHS 111 online service. They will be able to arrange an appointment if it's necessary. For more details, please see the NHS 111 website. Urgent Treatment Centre The Urgent Treatment Centre is based at the Great Western Hospital. You can walk-in when you need urgent medical attention, but you don't think it's life-threatening. This service is open 7.00am-10.30pm. Call 999 or visit the Emergency Department If you or someone else is in need of emergency treatment. For more details, please see Emergency Department and Urgent Treatment Centre. Locations Please see Maps and directions. Print the poster The poster (above) can be downloaded and printed: Local Healthcare Services Poster. 1 of 1 NHS 111 FAQ Tell us about your needs If you have a disability, sensory loss or impairment and need help accessing information about our services. Give us your feedback It's important for us to know when we've provided a good service or if something needs to improve. Report a problem with this page If you notice something wrong with this web page, please contact us at gwh.webmaster@nhs.net and we'll put it right. Great Western Hospitals NHS Foundation Trust Great Western Hospital Marlborough Road Swindon SN3 6BB Quick links Non-emergency care Extra help GP practices Brighter Futures (our charity) News Follow us Our CQC rating Translate this page: © 2021 Great Western Hospitals NHS Foundation Trust Use of this website Accessibility Cookie policy Sitemap WT Digital