Language HELP We're here to help you Help Topics Top 5 Where can I find my membership information? How do I renew my Priority Pass membership? Do I need to activate my membership card? Where can I find my Digital Membership Card? Can I take guests into a lounge? Membership Help 9 Where can I find my membership information? How do I renew my Priority Pass membership? How do I cancel my membership? How long does it take to get my membership card? Do I need to activate my membership card? See all 9 articles Our Lounges 10 Can I use a lounge immediately after joining? Where can I find Lounge locations ? Can I take guests into a lounge? Why have I been refused access to a lounge? Can I access a lounge without my membership card? See all 10 articles Online Help 5 How do I log in to the mobile app or website? How do I update my personal details online? Where can I find out my username or password? Why am I being asked to activate when I've already joined? Why do I need a validation code to register? Payments and Receipts 4 What payment methods do you accept? How do I settle outstanding fees on my account? How do I get a receipt for my membership fee? How do I get a receipt for a lounge visit? Product Info 4 How do I apply for a Priority Pass membership? What plans are available? Do you have a family membership option? What are the main benefits of being a Priority Pass Member? Other Questions 3 I have a complaint - who do I contact? Where can I find the Priority Pass Mobile App? Is my personal data secure? Contact Us Find the best way to get in touch Get in Touch

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