Home plug Sitemap Print Sign in Installation Documentation Service telETT References Contact Us Available positions Products Felanmalan ERROR REPORT When reporting an error, select one of the options below. Fill in all the information in the form and "click" on Send. Fault reports are processed during the office's opening hours, non-weekend Monday to Friday at 07: 00-16: 00. Other times, errors are reported on telephone 08-514 942 00 and are then counted as an emergency call, see below. Fault reporting - Contract customer Fault reporting - Not Contract customer Reporting errors - Swedish Transport Administration Error report - Karolinska Institutet Reporting an error - The Swedish Courts Administration (Login required) Daily information Fault reporting via the website is processed on weekdays between 07:00 and 16:00 . In order for a service technician to come out the rest of the time, an emergency call must be ordered, this is done via telephone 08-514 942 00 . When you call during on-call time, the calls go through our operator service. When you call, you must state your full name and telephone number where you can be reached. You must also be able to state your customer number or the company's legal name and organization number. NOTE!For emergency calls when there is no on-call agreement, the current emergency cost (SEK 4,000) and overtime allowance in addition to travel and working hours are charged at each time. For support calls outside normal working hours, when there is no on-call agreement, we charge SEK 750 per call. Ordering the work If you wish to complete your facility or wish to have work carried out that is not to be regarded as troubleshooting service, you can order it via a separate form. You get to the form via the "button" below. Stockholm Bisittargatan 24 129 44 Hägersten Tel: 08-514 942 00 Östersund Odenskogsvägen 29 831 48 Östersund Tel: 063-700 90 01 Gothenburg Ögärdesvägen 15B 433 30 Partille Tel: 031-795 60 00