Skip to navigation Site map 843-252-0360 Emergency Service Available! FINANCING ESTIMATE REQUEST SERVICE WELCOME SERVICES PRODUCTS COMPANY NEWS PAY ONLINE YOUR HEALTH IS OUR CONCERN Our experts are equipped to help keep you and your home's air quality protected. Request Service REME HALO® Air Purifiers Heating & Cooling No matter the season, we're here for you! Whether air conditioning, heat pump, furnace, or other home comfort needs, we've got you covered. View Our Services Preventative Maintenance Keep your HVAC system running at its best with preventative maintenance. View Maintenance Financing Special View our financing offers and find a plan that works for you. View Financing NOW IN STOCK! Improve your indoor air quality and kill up to 99% of bacteria, viruses (including COVID-19), and other harmful pathogens in your home with a REME HALO® air purifier! REME HALO Features: Dual ionizers to reduce airborne particulates (dust, dander, pollen, mold spores) Inactivates SARS-CoV-2 (COVID-19) by 99.9% Kills up to 99% of bacteria, mold and viruses REME® reduces sneeze germs by 99% in the time a sneeze can reach three feet. New zinc ions kill 99% of viruses on surfaces Unlike portable units that are limited to the room in which they are placed, the REME HALO® provides whole home and building purification. Easily integrated with your existing HVAC system. The unit doesn’t take away living space and operates silently. Two (2) quick release features for easy, no tool, cell replacement Incorporates an adjustable shroud around the REME® cell, which allows customization of the advanced oxidation plasma output. Learn About REME HALO® Learn About How REME HALO® Is 99.9% Effective Quality Service Company Quality Service Company, LLC is a locally owned and operated HVAC company. Chris McDonald started Quality Service Company in 2003 after working with other local HVAC companies for around 10 years. In 2011, Chuck Polk joined in partnership with Chris. Chuck had been working in the HVAC industry for over two decades with local HVAC companies, then as a Trane employee, and then owning his own business. The two merged their companies together under the name, Quality Service Company, LLC. Our Mission Statement is “Through great employees, we will continue to grow our trusted name by delivering exceptional service through honesty and integrity.” We believe in always doing the right thing for our customers, and our employees. We believe in having pride in the products we provide; that teamwork is the source of our strength; and upholding the highest level of confidentiality for our customers. Contact Us Today Customer Testimonials We love hearing from our customers! If you've had us work on your HVAC system we would love to hear from you too. Air Conditioner Replacement in Florence, SC 29501 September 23, 2021 “I've worked with many HVAC vendors locally and nationally over the years in the commercial space. Where I was responsible for negotiating service contracts and overseeing service calls. When I require HVAC service for my home I always call Quality Service Co. Most recently one of my units was not cooling. I called at 9pm spoke with on call and..." Heat Pump Maintenance in Hartsville, SC 29550 September 8, 2021 “Thankful for the service provided by Chris and Domingo. Our upstairs AC went out and it was HOT! They responded quickly and had our system cooling in a matter of minutes. Thanks for excellent service!” Air Conditioner Installation in Darlington, SC 29532 June 30, 2021 “Amazing!!! Back fill, I bought a home in Darlington County, the wife picked out the home. We moved from Alaska and obviously air conditioning wasn’t on my radar. Fast forward, after closing middle of March AC wasn’t something we used. Then come May the AC is running. But soon everything froze up on the existing 15 year old system. Called..." Leave a Review Need HVAC Service? Contact the experts at Quality Service Company. Call us at 843-252-0360! Request Service Our Latest Article... Heat Pump Versus Furnace October 29, 2021 Looking to install a new heater in your Florence home? Your two most popular choices are a heat pump and a furnace. Each one has advantages and disadvantages when compared to the other. The What’s What Here are some things to consider to help you in your decision-making process. And remember, you can always call one of our heating, ventilation, and air conditioning (HVAC) professionals at Quality Service Company for more clarity on this whole subject. What About a Heat Pump? The short version of how a heat pump works is that it transfers heat from inside to outside and then outside to inside. It works on the same philosophy as an air conditioner—it doesn’t create heat, it simply moves it around. A heat pump is also an air conditioner, so essentially you get a two-for-one system. Here are its pros and cons. Heat Pump Pros • Runs cleaner. A heat pump runs off electricity, so it’s a cleaner source of energy than gas or oil. It can create one-and-a-half to three times more energy than it uses. • Can be safer. Because a heat pump runs on electricity, there’s no risk of carbon monoxide poisoning or gas explosions. • Can provide both heating and cooling. In other words, it is convenient and could be more cost effective in the right home. Moreover, there are no added components or elements. Just be sure to keep the heat pump well maintained, because the US Department of Energy (DOE) notes how this can result in a 10 to 25 percent difference in energy consumption as compared to a neglected one. Heat Pump Cons • Is more expensive to run. Since a heat pump operates entirely on electricity, it can possibly cost you more to run—electricity is generally higher in price than gas or oil. Of course, all of this depends on the price of electricity and the efficiency of your heat pump. • Can sometimes only be used for heat in warmer climates. Some heat pump models only heat well in temperatures over 35 to 40 degrees Fahrenheit (making it an ideal choice for the southeastern coastal part of the United States or California). Otherwise, your Florence home will need a supplementary heater, usually a furnace. This is known as a dual-fuel system. • Has a shorter life span. A heat pump has an average projected life span of 12 to 15 years, while a furnace has an average 15 to 20 year life span. A heat pump suffers more wear and tear as well, since it runs year round, as opposed to a furnace that typically runs only a few months a year. What About a Furnace? The short version of how a furnace works is that it uses a fossil fuel to create its own heat, and then its fan blows the heat to different areas of your home via ductwork. Here are its pros and cons. Furnace Pros • Has a longer life span. Running only a few months of the year, a furnace’s life span is greater than a heat pump’s. Most furnaces nowadays can last 15 to 20 years. • Requires less maintenance. Since a furnace is utilized only part of the year, the wear and tear is less, resulting in fewer repairs with proper annual maintenance by a professional—like one of our Quality Service Company HVAC experts. • Can be used in homes everywhere. A furnace can be installed in any climate, regardless of the temperatures, including your South Carolina home. Furnace Cons • Can’t cool air. Since a furnace can only heat air, unlike a heat pump, you would need to make an additional investment in an air conditioner. • Not as safe. Any time gas or oil involved, there is an inherent safety risk of fire or an explosion, no matter how minimal the risk. And with gas, a carbon monoxide leak is possible. • Not as environmentally friendly to run. Gas and oil don’t burn as efficiently as electricity. Their burning produces toxic gases released into the environment. What It All Comes Down To As far as which is a better choice, you should take into account several important factors–– such as your Florence area’s climate, the energy rates for electricity and gas, how environmentally friendly the energy source would be––and go from there. If you have more concerns regarding furnaces or heat pumps, don’t hesitate to contact our highly trained and knowledgeable Quality Service Company team. We Are Your Furnace and Heat Pump Experts Quality Service Company is a team of fully licensed professionals. For any questions or to schedule service, call us at 843-252-0360 or request service online today. We service Florence, SC, and its surrounds, offering furnace and heat pump expertise, along with installation and replacement, repairs, maintenance, and more. View More Articles What Are You Waiting For? Contact Quality Service Company! Contact Us We Service All Brands 843-252-0360 Search Search WELCOME RESIDENTIAL COMMERCIAL PRODUCTS SPECIALS FINANCING ABOUT US SERVICE AREA MEET OUR TEAM TESTIMONIALS NEWS PAY ONLINE REQUEST SERVICE REQUEST ESTIMATE LEAVE A REVIEW CAREERS CONTACT US PRIVACY POLICY SITE MAP Quality Service Company · 2208 National Avenue · Florence, SC 29501 Mechanical License # 112570 © 2021 All Right Reserved | Quality Service Company LLC