Toggle High Contrast Toggle Font size ACCOUNTS LOANS JOIN TFCU LOCATIONS FIND HELP ROUTING # 303085829 LOGIN We’re Here to Help How would you like to connect to us? CONTACT US ONLINE MAKE APPOINTMENT DEPARTMENTS FAQS Call or Request Telephone (405) 732-0324 OKC (918) 592-0324 Tulsa (405) 707-7440 Stillwater (580) 310-0324 Ada (580) 233-3330 Enid 1-800-456-4828 Toll Free Command Center (audio response) OKC — (405) 557-0324 National — 1-800-328-7466 24-Hour Automated Card Information Line — (405) 557-0324 OKC Lost/Stolen Credit Card After Hours 1-800-654-7728 Lost/Stolen MoneyPlus Card After Hours 1-800-791-2525 MoneyPlus Card Activation and PIN Changes 1-855-726-4885 Member Service Hours Monday–Friday 6 a.m.–9 p.m. Saturday 8 a.m.–5 p.m. Request a Call Back from TFCU INTERNATIONAL NUMBERS Routing Number Routing No. 303085829 Mailing Address Tinker Federal Credit Union P.O. Box 45750 Tinker AFB, OK 73145 Online Secure Online Message If you need to discuss a specific issue or question concerning one of your accounts or services with TFCU, please use the My Messages feature found within Home Branch under Other Services. You can securely compose a message and share specific member information with us using this channel. We are able to respond with the information you need using this channel. You can also use regular mail or call us at (405) 732-0324, option 6, or 1-800-456-4828, option 6. Member service representatives are available to answer messages Monday-Friday 6 a.m. – 9 p.m. and Saturday 8 a.m. – 5 p.m. CST. Responses are usually made within one business day. My Messages (Secure channel within Home Branch) Unsecure Email For general inquiries and feedback only. Please do not include personal or financial information in your email. We will not be able to help you with specific information through email. If you have a specific question about your accounts, use My Messages within Home Branch anytime or Live Chat when it is available. Unsecure Email (Unsecure email for general inquiries) Departments Department Phone Numbers All options and extensions follow the TFCU main number Command Center (audio response) OKC — (405) 557-0324 National — 1-800-328-7466 Member Service Center (405) 732-0324, option 6 OKC (918) 592-0324, option 6 Tulsa (580) 310-0324, option 6 Ada (405) 707-7440, option 6 Stillwater (580) 233-3330, option 6 Enid 1-800-456-4828, option 6 Monday–Friday 6 a.m.–9 p.m. Saturday 8 a.m.–5 p.m. Credit Cards 24-Hour Automated Card Information Line — (405) 557-0324 OKC (405) 732-0324, option 6 OKC (918) 592-0324, option 6 Tulsa (580) 310-0324, option 6 Ada (405) 707-7440, option 6 Stillwater (580) 233-3330, option 6 Enid 1-800-456-4828, option 6 Lost/Stolen Credit Card After Hours — 1-800-654-7728 MoneyPlus™ Visa Check Cards (Debit Cards) (405) 732-0324, option 6 OKC (918) 592-0324, option 6 Tulsa (580) 310-0324, option 6 Ada (405) 707-7440, option 6 Stillwater (580) 233-3330, option 6 Enid 1-800-456-4828, option 6 Lost/Stolen MoneyPlus Card After Hours — 1-800-791-2525 VISA Gift Cards 1-866-902-6082 VISA Reloadable Cards 1-866-760-3156 Financial Coaching/Counseling (405) 319-7991 Mortgage Lending (405) 732-0324, option 4 OKC (918) 592-0324, option 4 Tulsa (580) 310-0324, option 4 Ada (405) 707-7440, option 4 Stillwater (580) 233-3330, option 4 Enid 1-800-456-4828, option 4 TFCU Financial Advisors at TFCU (405) 737-0006 1-800-456-4828, ext. 2575 Main Numbers (405) 732-0324 OKC (918) 592-0324 Tulsa (580) 310-0324 Ada (405) 707-7440 Stillwater (580) 233-3330 Enid 1-800-456-4828 FAQs Who can become a member of TFCU? There are many ways to qualify for TFCU membership. Click here for details. How do I access my account online? If you have an open and active TFCU account, you can enroll in Home Branch. Simply view and accept the terms and conditions, set up your security features and begin using Home Branch. Log in to Home Branch in the top right corner of your web browser, here using your User ID and password. Please clear your browser’s cache/cookies if a blank page appears. What is a User ID? Your User ID is the identifier you use, along with your password, to log in to your account. Once you have logged into Home Branch, you can change your User ID to a unique set of characters that only you know. New users will establish a unique User ID when they enroll. How do I send a wire transfer? To wire transfer money to another financial institution, you must visit the lobby of a TFCU branch or call Member Service Center at 405-732-0324, option 6, or 1-800-456-4828, option 6. You will need the recipient’s wiring instructions, name, address and the financial institution’s address. Other information may be required if the amount is over certain limits. Note: TFCU does not send wires to recipients outside the U.S. Can I transfer funds from my account at another financial institution to TFCU? Yes, you can, through Home Branch. Simply log in to your account in Home Branch Select Transfers Then select the Manage External Transfers option You will need the routing number, account number, and account type for the external account. Within a few days of submitting this information, two small deposits will be made to your external account. To complete the setup of your external account, return to the Manage External Accounts page and verify the amount of the deposits. After that, you will be able to transfer funds to and from the external account. Please note: you will only be able to transfer to and from share accounts (savings or checking) from financial institutions within the United States on which you are an owner. You will be able to make a transfer to your deposit accounts and payment(s) to your TFCU loan(s) from your accounts at other financial institutions. Each such financial institution’s name, routing number, and your account number and account type (savings or checking), are required to set up an account for Transfers to Other Financial Institutions. How do I add or remove joint owners from my account? To add or remove a joint owner, you can visit a full service TFCU branch and complete paperwork, or call our Member Service Center at 405-732-0324, option 6, or 1-800-456-4828, option 6, to have paperwork mailed to you. (This will require a notary public.) Note: Mailed paperwork will not be processed until proper documents are received. Can I make my loan payment online? Yes, payments can be made online and through Home Branch (Home Branch access and registration required). If you are making a TFCU loan payment from another institution, you will need to set up an external transfer in Home Branch by going to Transfer, Manage External Accounts, and following the prompts to add and program an external account at another financial institution. Note: You must be a signer on the checking or savings account at the other financial institution to register an external account. Don’t have Home Branch? Enroll today! You can make a loan payment at TFCU in any of the following ways: Pay online In person by visiting any TFCU full-service branch In person by visiting any CO-OP Shared Branch Pay by phone 1-800-456-4828, option 3 (fee applies) Online transfers through Home Branch By mail: Tinker Federal Credit Union P.O. Box 45750 Tinker AFB, OK 73145-0750 Make your money as mobile as you! If you’re always on the go, TFCU’s Home Branch Mobile Banking App is the perfect solution for you — and it’s free! 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