Login Black Friday Glasses Contact lenses Sunglasses Accessories Offers Eye health Find a store Book an appointment HomeCustomer servicesContact us Call us Alternatively, if your query is urgent, you can call our Customer Service team. General enquiries: 0800 038 2177 Contact lens enquiries: 0800 298 3344 Opening hours: Monday to Friday: 8:30am - 7pm Saturday: 9am - 5pm Sunday: 10am - 4pm Please note: calls may be recorded for training and quality purposes. By post: Our address: Customer Service Department, Vision Express, Ruddington Fields Business Park, Mere Way, Ruddington, Nottingham, NG11 6NZ, United Kingdom. Vision Express About Vision Express IE About Vision Express Careers Store locator FAQs Help and information Contact us Delivery information Free 100 day returns Free lifetime servicing Breakage protection Product recalls Our wider impact Corporate social responsibility Charitable partners Modern Slavery Act Gender pay gap report Blog Stay up to date Accessibility Cookie policy Legal notices Privacy policy © Vision Express 2021. All rights reserved. Our cookies We use cookies, which are small text files to improve your experience on our website and to show you personalised content. You can allow all or manage them individually. Find out morehere Allow all Manage cookies