Home Who we are Business challenges What we do News and views Contact us Capita Life and Pensions Who we are Our story Our values Our values Our values - the way we conduct ourselves and the behaviours we adopt - underpin the success of our business. They shape who we are as an organisation and they help set us apart from our competitors. We want everyone who works for Capita to embrace them. Our employees bring with them a wealth of knowledge and expertise. To utilise these effectively, our overall approach is based on a distinct set of values which we believe stand us apart from many large businesses: Openness – we are honest and transparent, acting with integrity, embracing diversity and respecting our colleagues and clients. Ingenuity – we have the courage to do things differently, think smart and look for new and innovative solutions. Collaborativeness – we benefit from shared ideas and our clients do too; we work in partnership to solve challenges, combining the talents of all our businesses and those of the organisations we support. Effectiveness – we deliver what we promise and believe that great service can always be better. More about us Our story We were built on talent, entrepreneurial spirit and a keenness to use the latest technology and thinking to transform the way organisations work. Read more Corporate responsibility We are committed to growing Capita in a transparent and responsible way. Read more Business practises We believe in operating with integrity, both in our business decision making and the conduct of our employees. Read more Delivering for our clients We deliver value for our clients by making processes smarter, organisations more efficient and customer experiences better. Read more Connecting with you Get in touch if you have a question or would like to explore how our solutions could help your organisation. Get in touch Awards and accreditations   Accessibility Regulatory Information Cookies & Privacy Sitemap Terms & Conditions Legal Capita SIP Services UK Modern Slavery Act Gender Pay Gap Reporting Capita Life & Pensions is a trading name of Capita Life & Pensions Services Limited and Capita Life & Pensions Regulated Services Limited. Part of Capita plc. www.capita.com. Capita Life & Pensions Services Limited and Capita Life & Pensions Regulated Services Limited are registered in England & Wales No: 4359665 and 2424853 respectively. Registered Office: 65 Gresham Street, London, EC2V 7NQ. Separately authorised and regulated by the Financial Conduct Authority. * Not all services listed are provided by Capita Life & Pensions Services and may be delivered via our technology partners or other parts of Capita plc. © 2020 Capita Life & Pensions Services Limited. All rights reserved. Connect with us