Home MidAmerican Contact Us PacifiCorp is one of the lowest-cost electricity producers in the United States, providing more than 1.6 million customers with reliable, efficient energy. PacifiCorp has more than 10,400 megawatts of generation capacity from coal, hydro, renewable wind power, gas-fired combustion turbines, solar and geothermal. PacifiCorp operates as Pacific Power in Oregon, Washington and California; and as Rocky Mountain Power in Utah, Wyoming and Idaho. The company was acquired by MidAmerican Energy Holdings Company in 2006. PacifiCorp Companies Pacific Power Rocky Mountain Power © Copyright, PacifiCorp, 2004 Online Use Policy

Home MidAmerican Contact Us Power Search Advanced Search Contact Us We are always available to help our customers and answer questions. We may have the answer for you in one of our frequently asked questions lists: We currently have FAQs for online billing and payment (ePay) and renewable energy . To contact us by phone: Please call anytime toll free at 1-888-221-7070, to contact a knowledgeable customer service representative to: Ask questions about your bill Report downed power lines Get help locating underground power lines before you dig Get a new electric service hook up Get information on products and services Ask questions about the customer guarantee program Get information about or sign up for other convenient payment options Para un representante que habla español, llame al 1-888-225-2611. If you are calling to report a power outage, call our special outage hotline number, toll-free at 1-877-LITESOUT (1-877-548-3768). To contact us by e-mail: For customer service questions:customerservice@pacificorp.com For human resource questions:hrquestions@pacificorp.com (Please do not send your resume to this address. To apply for a job, click here ) For questions/comments about our web site:webmaster@pacificorp.com To contact us by mail: Send your bill to: 1033 NE 6th Ave., Portland, OR 97256-0001 Our general mailing address: 825 NE Multnomah, Portland, OR 97232 © Copyright, PacifiCorp, 2004 Online Use Policy

Home MidAmerican Contact Us Power Search Advanced Search Our Privacy Policy Your privacy is a serious matter to us. When we ask you for information, we strictly limit its use to servicing your account. We do not rent or sell personal information from our customers. Having accurate records helps us more quickly and efficiently handle your phone calls. Accurate information also helps us make sure that we know who we are talking to. If you would like to add a password to further protect your account, let us know the next time you call. For more information, please review our: General practices and customer identification methods Customer information sharing policy Terms and conditions of Web use © Copyright, PacifiCorp, 2004 Online Use Policy