Home About Us Have Your Say Contact/Find Us News Work for Us Careers Coronavirus Guidance Volunteering Home/ Coronavirus Guidance Coronavirus Guidance For the latest information about Covid-19 please visit www.gov.uk/coronavirus . For the latest health advice, including symptoms, testing, vaccination and self-isolation. please visit www.nhs.uk. To find out more about the national vaccination programme, click here OUR SERVICES Whilst the government is taking steps to ease the country out of lockdown, we are still in a pandemic. Our priority continues to be the safety of our staff and our patients/service users, so we will continue to deliver our high quality services virtually where this is the safest way to do so or face to face using the appropriate personal protective equipment. This will ensure everyone's safety is maintained. For more information about individual service delivery, please see the relevant pages: Bedfordshire Community Health Services Cambridgeshire Children and Young Peoples Services Dental HealthCare [opens in new window] DynamicHealth physiotherapy and specialist service [opens in new window] Integrated Contraception and Sexual Health (iCaSH) service [opens in new window] Luton Children and adults community health services Norfolk Children and Young Peoples services [opens in new window] Oliver Zangwill Centre The Trust has undertaken risk assessments of each of our premises in line with national guidance to support our staff work safely and deliver safe services during the Covid-19 pandemic. Copies of these risk assessments are available on request to markrobbins@nhs.net. We will continue to review our approach as any new national guidance is issued Face coverings All visitors, patients and service users are advised to continue to wear a face covering (unless exempt) when visiting any of our premises, and will need to comply with social distancing, hand-washing and other infection control instructions to protect us all. Further information on wearing face coverings is below: People infected with COVID-19 can have very mild or no respiratory symptoms (asymptomatic) and can transmit the virus to others without being aware of it. You are advised to wear a face covering when you come to our services as a visitor or patient. Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose. We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to your appointment, please see a member of staff on arrival and we will provide you with one. We would advise that generally children over the age of 3 should be encouraged to wear a face covering. We recognise that young children and older children with special needs may not tolerate a face covering and our staff will undertake and document individual risk assessments to ensure your child’s clinical needs are met where this is the case. For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival. Individual risk assessments will be undertaken and documented where required; for example, patients with mental health and learning disabilities. If you are deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in our health care settings. Thank you for your patience and understanding during these challenging times. You can access further information about the use of face masks, including exemption cards should you meet the criteria, here. Test and Trace service – information in alternative formats Drive through testing with BSL and voiceover Self-isolate with BSL and voiceover Easy read get tested Test and Trace Easy read isolate Test and Trace Easy read symptoms Test and Trace Large print get tested Test and Trace Large print isolate Test and Trace Large print symptoms Test and Trace Expand all Stay Alert Stay Safe – translated material Bengali Hindi Indian – Punjabi Pakistani- Punjabi Polish Slovak Somali Urdu In this section Covid-19 Vaccination Programme Covid-19 Vaccine Support Latest News Chesterton Indoor Bowls Vaccination Centre ceases to provide walk-in clinics from Thursday 2 December by Karen Mason | Dec 01, 2021 Full story Large scale vaccination centres across Norfolk to offer walk in vaccinations to all eligible groups by Karen Mason | Nov 26, 2021 Full story Compliments and complaints Patient Experience The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible. 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