0 Shipping Shipping of the purchased products will generally be made within 2-5 days from the moment of payment confirmation. You will receive a tracking number to track the shipping and delivery will be carried out by UPS, DHL, TNT or other reliable local logistics suppliers. If you have any fur… Global distribution The Lupo e-commerce site is currently active for purchases from the USA, Canada and a number of EU countries, where it is also possible to purchase through the network of dealers who distribute Lupo products. For all other countries, it is possible to buy directly from our local partn… After-sales support Lupo is synonymous with quality and for us it is essential to offer excellent and professional after-sales support. All the products in our range have been developed to be reliable in situations of intensive use and are characterized by a modular design so they are easy to repair if needed. We ha… Warranty For any problem during the warranty period, you can contact our customer service at the e-mail address contact@lupo.it and you will quickly be given information on how to solve the problem. In the event that the product needs to be repaired or replaced, you will not incur any ad… Return for any reason You have the right to cancel your order and return a product for any reason at any time within 14 calendar days after the date from when the product is received. To exercise your right, you need to provide us with a clear expression of your intent to return a product or cancel an order by sending a… Secure payments Payment of your purchases on the Lupo e-commerce site is totally secure. The data relating to your payment is transmitted on a secure encrypted connection with SecureSocketLayer (SSL) protocol directly to the payment platform. For this reason, at no time during the purchase p… Address LUPO SRL Via Vittorio Sassi 28/30 10093 Collegno (TO) ITALY Contact Email us Tel. +39 011.411.99.19 Info Terms & Conditions Cookies Policy Privacy Policy P.Iva 11351550014 - REA TO-1206766 - Cap. Soc. 40.000 Euro - PEC: lupo-srl@pec.it