Dufry Home open menu Annual Report 2020 Focus Story As this year's Focus Story, we are proud to present our ESG Strategy Discover now MESSAGE FROM THE CHAIRMAN ANNUAL REPORT: AT A GLANCE An overview of the most important key figures 2020. KEY FIGURES 2020 DUFRY HIGHLIGHTS 2020 Organic growth sequentially improved during 2020. READ MORE STATEMENT FROM THE CEO LETTER FROM THE CFO DUFRY INVESTMENT CASE Discover the facettes of investing in the market leader of a continually growing industry. READ MORE SUSTAINABILITY Beyond its commercial and financial goals, Dufry is also committed to contributing to the travel retail industry and to society in general. SUSTAINABILITY OUR STRATEGY Dufry's strategy is to be long-term sustainable and to grow profitably. OUR STRATEGY 2020 CORPORATE GOVERNANCE Dufry is committed to good Corporate Governance, Openness and Transparency for the benefit of shareholders, customers, business partners and employees. READ MORE REMUNERATION REPORT The Nomination and Renumeration Committee are focused to further improve the compensation programs. READ REPORT DOWNLOADS ANNUAL REPORT 2020 DOWNLOAD CENTER 09/03/2021 Annual Report 2020 19.27MB 09/03/2021 Financial Report 2020 1.39MB 09/03/2021 Message from the Chairman 2020 106KB 09/03/2021 Statement of the CEO 2020 108KB 09/03/2021 Letter of the CFO 2020 102KB 09/03/2021 Corporate Governance Report 2020 442KB 09/03/2021 Remuneration Report 2020 207KB 09/03/2021 ESG Report 2020 1.11MB 09/03/2021 ESG Strategy 2020 3.64MB 09/03/2021 Sustainability Report Annex 2020 94KB 09/03/2021 GRI Content Index 2020 80KB 09/03/2021 UN Global Compact Communication Progress Report 2020 64KB WORLDCLASS.WORLDWIDE. CLOSER TO YOU Your satisfaction is very important to us. If you have any comments or queries, please get in contact! Customer Service CONTACT INFORMATION DUFRY GROUP HEADQUARTERS Brunngässlein 12 CH - 4010 Basel Switzerland Phone: +41 61 266 44 44 E-Mail: headoffice@dufry.com COMPANY INFORMATION DUFRY AT A GLANCE OUR STRATEGY DIVISIONS & LOCATIONS FINANCIAL INFORMATION KEY FIGURES OUR SHARE BONDS & DEBTS DUFRY’S FIRST QUARTER 2021 TRADING UPDATE MEDIA & PRESS PRESS RELEASES & AD HOC ANNOUNCEMENTS DOWNLOAD CENTER PRESS RELEASE REGISTRATION FORM STORES, BRANDS & SHOPPING CUSTOMER SERVICE RESERVE AND COLLECT BRAND UNIVERSE Legal Note Privacy & Cookie Statement Terms of Use Subsidiaries Statements & Reports