CUSTOMERS | EMPLOYEES | CAREERS | LEGAL NOTICES | BLOG | PUBLIC MEETINGS | COCIGIS | FAQ | CONTACT DEPARTMENTS MUNICIPAL UTILITIES BACK TO DEPARTMENTS Select a Municipal Utilities service Select a Municipal Utilities service How do I pay my utility bill? How do I request electric service? How do I request water service? How do I get a recycle bin? How do I find the city garbage pick-up schedule? How do I find the city recycling pick-up schedule? As a municipal utility provider, we are committed to delivering responsive, reliable service. The City of Auburn manages water, sewer, electric and refuse/recycling services all together, giving you both convenience and cost-savings—one contact, one bill and one provider. After all, classic customer service never goes out of style—especially when we’re providing utility service to our neighbors and friends. 24-hour drop box 210 East Ninth Street Monday – Friday: 8 a.m. to 4 p.m. Closed on holidays Phone 260.925.0365 Fax 260.920.3355 Service Inquiries Electric: 260.925.8232 Water: 260.925.5711 Water Pollution Control: 260.925.1714 LIVE CHAT ELECTRIC WATER POLLUTION CONTROL WATER REFUSE & RECYCLING Action Center PAY UTILITY BILL ONLINE PAY NOW GET A PERMIT APPLY NOW VIEW WATER RATES DOWNLOAD VIEW ELECTRIC RATES LEARN MORE VIEW SEWER RATES DOWNLOAD UPDATE ACCOUNT CLICK HERE Sign Up for Utility Service RESIDENTIAL CUSTOMERS BUYING Present completed Residential Application, security deposit (if required) and photo ID in City of Auburn Clerk Treasurer’s Office RENTING/LAND CONTRACT Present completed Residential Application, security deposit (if required) and photo ID in City of Auburn Clerk Treasurer’s Office Application must match lease agreement or land contract Property owner information must be filled out in advance NOTE: All security deposits are equal to a two-month average of the property. If you are relocating from an outside utility provider and can provide a credit reference letter with a satisfactory credit history, the security deposit may be waived. Credit reference letters should be sent from your utility provider directly to utilitybilling@ci.auburn.in.us. DOWNLOAD APPLICATION BUSINESS CUSTOMERS Present completed Business Application, security deposit (if required) and photo ID in the City of Auburn Clerk Treasurer’s Office or email to utilitybilling@ci.auburn.in.us If leasing, property owner must complete and sign pertinent in advance (Digital signatures acceptable) NOTE: All security deposits are equal to a two-month average of the property. If your business has other locations under the same business name and can provide a credit reference letter with a satisfactory credit history, the security deposit may be waived. Credit reference letters should be sent from your utility provider directly to utilitybilling@ci.auburn.in.us. DOWNLOAD APPLICATION Frequently Asked Questions Have a question about our utility services? Click on link for some of the most common questions we receive. VIEW FAQS MENU Our Community Departments Government DEPARTMENTS Public Safety Municipal Utilities Parks & Recreation Building, Planning & Development Street Department Engineering AES GOVERNMENT Elected Officials Appointed Officials Code of Ordinances Public Meetings QUICK LINKS Customers Employees Careers Legal Notices Blog CoCiGIS FAQ Contact © 2021 CITY OF AUBURN. ALL RIGHTS RESERVED. | WEBMASTER@CI.AUBURN.IN.US | WEBSITE DISCLAIMER | DIGITAL COMMUNICATIONS POLICY | PRIVACY POLICY