About What we offer How it works Our Sectors News Contact Manage my account Contact Complaints Customer FAQs How can I get a retail finance agreement through Omni Capital Retail Finance? My application has not been accepted. Why is that? I am trying to complete the application and I need some assistance I would like to set up a Direct Debit I would like to change my payment date Can someone make payments on my behalf? I would like to change my monthly payment amount I want to cancel my agreement How do I find out the balance of my loan or repay early? I have received notice that my loan is in arrears. What do I do? I have received notice that my loan has gone into default. What do I do? I am unable to make my loan payments due to my financial circumstances. What do I do? I didn’t sign a Credit Agreement My question hasn't been answered here Customer contact form Full Name* Email* Telephone* Postcode* Customer Reference Number Details of your enquiry * Submit Get in touch today If you are a new / existing with a query in relation to your account with us and would like to speak with a member of our Customer Support team, please use the details below: Call us on 0333 240 8317 our offices are open Monday – Friday, 9am – 5:30pm. Saturday/Sunday – Closed © 2021 Omni Capital Retail Finance Limited Terms & Conditions Privacy Policy Cookie Policy Sitemap Omni Capital Retail Finance Limited | Registered Office: 10 Norwich Street, London, EC4A 1BD | Registered in England & Wales | Company Registration No. 7232938. Authorised and regulated by the Financial Conduct Authority, Reference Number: 720279