My Home My Business 0345 600 4040 My Account My Home My Business Help News About Contact Us PRIVACY POLICY This privacy policy sets out • what information Certas Energy UK Limited and each of its group companies (“Certas Energy”) collects from you and why; • how Certas Energy uses and protects any information that you give; and • how you can access and manage your information. Certas Energy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement. Certas Energy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018. If you have any questions about this policy or more generally about our use of your personal information, you may contact us by writing to us at Data Protection, Certas Energy UK Limited, 302 Bridgewater Place, Birchwood, Warrington WA3 6XG, emailing us at marketing@certasenergy.co.uk data or phoning your local Certas Energy contact centre at any time. This policy replaces all previous versions and is correct as of 21 October 2021. We reserve the right to change the policy at any time. 1. What we collect 2. What we do with the information we gather 3. Account Security and Fraud Prevention 4. Website Information 5. What lawful basis we process your information on 6. Security 7. How long we hold your information for 8. Controlling your personal information 9. Your rights 10. Third Party Links and Cookies Subscribe to our newsletter Receive exclusive news and savings delivered directly to your inbox > Sign up now Connect With Us On Social Media Useful Links About Us Careers Corporate and Social Responsibility Meet the Team Modern Slavery Act Statement Policies Safety First Sitemap About DCC Privacy Policy Domestic - Terms and Conditions Commercial - Terms and Conditions Media Enquiries Contact us Telephone: 0345 600 4040 Head Office Address: 302 Bridgewater Place Birchwood Park, Birchwood Cheshire, WA3 6XG Company Registration Number: 4168225 VAT Number: 844 2834 19 Notice We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes (“experience enhancement”, “measurement” and “targeting & advertising”) as specified in the cookie policy. With respect to advertising, we and selected third parties, may use precise geolocation data and actively scan device characteristics for identification in order to store and/or access information on a device and process personal data like your usage data for the following purposes: personalised ads and content, ad and content measurement, audience insights and product development. You can freely give, deny, or withdraw your consent at any time by accessing the advertising preferences panel. You can consent to the use of such technologies by closing this notice. Learn more and customise Accept ×