At Stadium, we always have free shipping on orders over SEK 399 * Read more Condition menu Stadiums terms of purchase (2021-11-22) Stadium Sverige AB, organization no. 556236-4397 ("Stadium") operates stadium.se. Detailed contact information and other information about Stadium can be found on stadium.se. Via stadium.se, you can buy products both directly from Stadium and from other companies ("Stadium Partners") that have chosen to sell their products on stadium.se. In connection with each product and at checkout, it is stated whether it is Stadium or a Stadium Partner that sells and delivers the product. If you buy a product from a Stadium Partner via stadium.se, it is Stadium Partner, not Stadium, with whom you enter into an agreement. This means that Stadium Partner's general terms and conditions will also be applied to the purchase in those parts where Stadium Partner's general terms and conditions deviate from these terms of purchase. General purchase terms for our Stadium Partners can be found in the product presentation and by clickinghere . Click on the respective brand to take advantage of the terms of purchase for our Stadium Partners adidas , Reebok and Nike . 1. Confirmation By accepting these terms of purchase and your order, a binding agreement arises. When an order is received, a confirmation will be sent to the e-mail address specified in the order with all information about the order. Stadium and Stadium Partners reserve the right to complete delivery in cases where the stock balance was incorrect at the time of the customer's order. If Stadium or Stadium Partners cannot deliver according to confirmation, the customer will be contacted via e-mail or telephone regarding this, to the extent permitted under current consumer law. 2. Age limit At stadium.se, an 18-year age limit is applied when purchasing. 3. Products 3: 1. Prices and order amounts All prices on stadium.se are stated including VAT but excluding shipping and any invoice fee. Stadium reserves the right to make price and printing errors. In the event of manifestly incorrectly priced products, Stadium reserves the right to cancel the order, to the extent permitted by applicable consumer law. Stadium Partner products are excluded from all discounts and offers. 3: 2. Stadium Partner products In order to offer you as a customer a wide range on stadium.se, we sell products that are delivered directly from our Stadium Partners' warehouse and can thus only be returned to the same Stadium Partner. If a product is a so-called "Stadium Partner product", this is always stated on the product presentation and at checkout. Below brands are affiliated as Stadium Partners. adidas Reebok Nike Stadium Partner If the product is affiliated with a Stadium Partner and the brand is not represented above, the Stadium Partners' general terms and conditions apply in addition to these terms of purchase. For full terms and conditions, click on the respective trademark. 4. Payment options At stadium.se there are several ways to pay. Sales on stadium.se only take place to private individuals. Companies that want to shop against invoice, we refer to our physical stores. 4: 1. Stadium Invoice In collaboration with Walley, we offer invoices and installments. When you choose invoice as payment method, you get your goods home before you pay. You can then choose to pay the full amount at once or divide the payment into smaller parts. Your Stadium Invoice is due within 14 days. An avia fee of SEK 19 will be added. You can only order to your population registration address when you choose invoice or partial payment and you must be at least 18 years old when ordering temporarily. Once you have received the invoice, you can choose to pay in installments for up to 36 months by paying in the minimum amount stated on the invoice. In the case of partial payment, an interest rate of 17% (variable) will be added. The effective interest rate for partial payment over 12 months of a purchase of SEK 10,000 is 24.8% (credit interest rate 17%, variable, SEK 19 in notice fee). In total to pay SEK 11,221 (SEK 870-1000 per month). A credit check is done as in some cases, which means credit information. A survey copy will be sent to you in a separate letter. In the event of late or non-payment, a late fee and default interest will be charged. If your credit application is not approved by Walley, you will be denied credit and we ask you to use another payment method. For more information about Stadium Invoice contact Walley on 010-161 00 50 orstadium@walley.se . To see the complete terms and conditions for Stadium Invoice, see the link below: General terms and conditions for Stadium Account and Stadium Invoice Standardized European consumer credit information Walley's terms for processing personal data . This payment method is not offered on products / orders from our Stadium Partners, nor for orders where products from both Stadium and Stadium Partner are included. 4: 2. Stadium Campaign In collaboration with Walley, we now offer invoices and installments in a new format. When you choose Stadium Campaign as the payment method, you get your goods home before you pay. You can then choose to pay the full amount at once or divide the payment into smaller parts. Your Stadium Promotional Invoice expires within 90 days from the time of purchase, depending on when the purchase is made, as the calendar month after the purchase is a payment-free month. An avia fee of SEK 35 will be added and the invoice will be emailed to you the month after your payment-free month. You can only order to your population registration address when you choose invoice or partial payment and you must be at least 18 years old at the time of ordering. Once you have received the invoice, you can choose to pay in installments for up to 36 months by paying in the minimum amount stated on the invoice. Interest-bearing installment payment (conversion from Stadium Faktura): When using a credit of SEK 10,000 for twelve months (SEK 35 in invoice fee the first month and SEK 25 in notification fee subsequent months) to 17% credit interest, the effective interest rate is 21.3 percent. The total amount to pay according to this example is SEK 11,073. Of the amount, SEK 10,000 refers to the credit amount and SEK 1,073 to credit interest and invoice / notification fees. The amount to pay per month will then be 852-988 SEK. As the credit interest rate is variable, this is only a representative example. A credit check is done as in some cases, which means credit information. A survey copy will be sent to you in a separate letter. In the event of late or non-payment, a late fee and default interest will be charged. If your credit application is not approved by Walley, you will be denied credit and we ask you to use another payment method. For more information about Stadium Invoice contact Walley on 010-161 00 50 orstadium@walley.se . To see the complete terms and conditions for Stadium Campaign Invoice, see the link below: General terms and conditions for Stadium Account and Stadium Invoice Standardized European consumer credit information Walley's terms for processing personal data. This payment method is not offered on products / orders from our Stadium Partners, nor for orders where products from both Stadium and Stadium Partner are included. 4: 3. Card payment Permitted cards for payment are VISA, Mastercard and American Express. When paying by card, state the card number, the card's validity period and the CVC code. Stadium.se uses a security standard called 3D-Secure, developed by VISA and Mastercard. Payment is made through Adyen, which is PCI DSS-certified and thus meets all the security requirements regarding bank and credit card transactions and is thus set. All information is encrypted with 256-bit SSL encryption, which prevents unauthorized access to card information. Card numbers are not stored by Stadium after the transaction has been completed. More about security on stadium.se can be found under item 14 in the terms of purchase. The total amount of the order is reserved directly in your account but is deducted only upon delivery of the order, but no later than after 3 days. 4: 4. Direct bank payment with Trustly Handla och betala direkt från ditt bankkonto. Vid betalning väljer du Trustly som betalalternativ i kassan. Därefter anger du vilken bank du använder dig utav och identifierar dig sedan med bank-id eller säkerhetskod över en säker och krypterad anslutning. Efter det får du välja viket konto du vill betala från (t.ex. sparkonto eller lönekonto) och bekräftar sedan köpet. Köpesumman dras direkt från det angivna kontot och därefter skickas en orderbekräftelse ut till den mailadress som angivits. 4:5. Stadium Konto In collaboration with Walley, we offer Stadium Account. When you choose this payment method, you get your goods home before you pay. All your purchases during the same month are collected in an account notice which is sent by e-mail the following month. The payment can then be divided into 36 months. No avia fee or interest will be added on the first avin. You must be at least 18 years old at the time of ordering. When you have received the account avin, you pay at least the minimum amount stated on the avin. Interest of 17% per year (variable) and avia fee of SEK 19 will be added. The partial payment amount is always 1/36 of the total amount plus around interest and fee, however always at least SEK 50. If you want to settle your debt, you can always pay the total amount stated on avin. In the event of late or non-payment, a late fee will be charged. To see the full terms and conditions for Stadium Account, see the links below: General terms and conditions for Stadium Account and Stadium Invoice Standardized European consumer credit information Walley's terms for processing personal data . This payment method is not offered on products / orders from our Stadium Partners, nor for orders where products from both Stadium and Stadium Partner are included. 4: 6. Swish With Swish, you pay easily and quickly with your mobile phone. Download the Swish app and follow the instructions at checkout when you pay. This payment method is not offered on products / orders from our Stadium Partners, nor for orders where products from both Stadium and Stadium Partner are included. 4: 7. Bonus You have the opportunity to pay with earned bonus. Utilized bonus is deducted from your bonus balance when the order is completed. You see your available bonus when you log in to My Pages. The bonus shown is the total bonus amount. This payment method is not offered on products / orders from our Stadium Partners, nor for orders where products from both Stadium and Stadium Partner are included. 4: 8. Gift card An order can be paid in full or in part with a gift card. To use a gift card, tick "I want to pay with a gift card" in step 3 at checkout and enter the gift card number and web code that is scratched out on the gift card. A maximum of three gift cards per order can be used. This payment method is not offered on products / orders from our Stadium Partners, nor for orders where products from both Stadium and Stadium Partner are included. 5. Shipping and delivery At checkout, you can choose between different shipping methods. Read more about shipping methods, prices and delivery time here. To receive information about shipping and delivery of products from Stadium Partners ordered via stadium.se, please select the brand below and click on the respective link. adidas Reebok Nike Stadium Partner If the product is affiliated with a Stadium Partner and the brand is not represented above, the Stadium Partners' general terms and conditions apply in addition to these terms of purchase. 6. Delivery status To see the status of your delivery, you can track the package via the link in the e-mail you receive when your order leaves us and our Partners' stock. 7. Delayed delivery - Cancellation of purchase If Stadium or Stadium Partners cannot deliver ordered products within the above delivery time, you have the right to cancel the purchase. In the event of delayed delivery, a new proposed delivery time can be offered, if you do not approve the new time, you have the right to cancel the purchase. 8. Return of order 8: 1. Open purchase Stadium has 365 days open purchase (see Point 3: 2 for terms for Stadium Partners). Gift cards and processed products such as sweaters with personally printed and mounted skis / snowboards can not be returned, neither in store nor to our warehouse. The product returned must be unused in its original box and with all labels left. The product must not have been washed, used or altered in any way. When returning shoes, shoe box is also counted as part of the product and it is therefore not permitted to tape or paste directly on the box. You have the right to open the package and ensure that the product matches the one you have ordered. We reserve the right to refuse a return that does not go through our quality control. 8: 1.1 Right of withdrawal Stadium applies a 14-day statutory right of withdrawal (see Section 3: 2 for conditions for Stadium Partners). When you invoke your right of withdrawal, you need to register your order here. You then need to return the item within 14 days. The cost of return postage depends entirely on which freight forwarder you have chosen for delivery of your order. See information on return postage under section 8.2. Return. You have the right to open the packaging free of charge and check that the product works. You do not have the right to apply the right of withdrawal to refined products such as sweaters with personal print and fitted skis / snowboards. As a consumer, however, you are responsible for any reduction in value of the products, including original packaging, which depends on handling beyond what is required to be able to determine the product's nature, properties and function. Upon invocation of the right of withdrawal, repayment is made to the same payment method as chosen at the time of placing the order. You as a consumer are entitled to a refund within 14 working days from the time we receive the package. If you would rather print our remorse form or the Consumer Agency's remorse form and send it to us, you will find both below: Our remorse form The Consumer Agency's remorse form . 8: 2. Return For ordering with products from Stadium posted on stadium.se, we offer various return options that you can read more about here . To receive information about the return of products from Stadium Partners ordered via stadium.se, please select the brand below and click on the respective link. adidas Reebok Nike Stadium Partner If the product is affiliated with a Stadium Partner and the brand is not represented above, the Stadium Partners' general terms and conditions apply. The product must be unused in its original box and with all labels left. We ask you to pack your shipment well. It is not permitted to tape or paste on the product's original carton. We recommend packaging the return with e.g. a plastic bag. The cost of return depends on the choice of shipping method and Partner. In the event of a refund, the cost of the return will be deducted from the amount refunded. We handle your return and make a refund within 7 working days from the time your return reaches our warehouse. Refunds are always made to the same payment method used in your order. 9. Refund When returning to our warehouse, the refund is always made to the same payment method used at the time of ordering. When returning to the store, the refund is made to the same payment method used at the time of ordering, with the exception of Swish when a refund is made to your bank card. You who have paid your invoice but still regretted your purchase have a credit with Walley (formerly Collector Bank) which in turn is paid out automatically within 10 working days from the time of return. If you have regretted your purchase before the invoice due date, an adjustment of your invoice will be made instead. In the case of a partial credit, a new invoice will be sent to you. For questions regarding this handling, please contact stadium@walley.se or call 010-161 00 50. You can also visit https://www.walley.se/ 10. Complaints As a consumer, you have a 3-year right to make a complaint. If the product is damaged or broken, you make a complaint request within a reasonable time, but no later than within two months of the fault being discovered. An assessment of the complaint is made without undue delay and in the event of an approved complaint, you will be refunded to the same payment method used at the time of ordering no later than within 14 days of receiving the complaint. For orders placed from 7 / 3-2021: You can easily and conveniently make a complaint request by registering here . If you would rather make your complaint request in one of our Stadium stores, you are welcome to come in with the product and a proof of purchase after registering a complaint. For orders placed until 6 / 3-2021: Complaint request can be made in any Stadium store (does not apply to Stadium Outlet or Stadium Pulse) or by sending the item to our warehouse. If you choose to send the item to our warehouse, you first contact Customer Service via e-mail info@stadium.se to receive a shipping label. You also need to send with a completed complaint form in your shipment. If you do not have this, you can download it here or by contacting Customer Service. A possible dispute must be resolved by either the General Complaints Board (ARN) in Sweden or the European Commission Online Dispute Resolution (EU ODR). ARN: https://www.arn.se/ Allmänna Reklamationsnämnden Box 174 101 23 Stockholm EU ODR:https://ec.europa.eu/odr 11. Transport damage In the event of transport damage, the shipment is returned to Stadium within a reasonable time, but no later than within 7 days of the error being discovered. This is done in any Stadium store (does not apply to Stadium Outlet or Stadium Pulse) or by sending the item to our warehouse. If you choose to send the item to our warehouse, you first contact Customer Service via e-mail info@stadium.se to receive a pre-printed shipping label. You also need to send with a completed complaint form in your shipment. If you do not have this, you can download it here or by contacting Customer Service. 12. Uncollected order Uncollected order is sent, regardless of delivery method, back to our warehouse after 7 days and an automatic refund is made to the payment method selected in the order. 13. Validity of offers Offers are always valid as long as stock lasts unless otherwise stated. 14. Security Stadium.se uses SSL (Secure Socket Layer) which is a protocol for secure data transfer. The company Netscape Communications has developed and developed SSL. SSL uses digital certificates to control the transmitters and receivers of the data transmission. At stadium.se, Verisign is used as the issuer of certificates. The certificate is of the type Secure Site Pro with EV, which provides the highest available encryption in browsers from Microsoft and more. The Secure Site Pro with EV certificate uses 256-bit encryption and therefore enables the latest features of modern browsers to be used, such as the "green" address bar, which indicates secure communication. Stadium uses Adyen as a bill of exchange. 15. Personal data Your privacy is important to us and therefore Stadium Sverige AB treats your personal data with care and in accordance with applicable personal data legislation. You have the right to receive information and request corrections of incorrect personal data and to have the personal data deleted. To read more about our privacy policy, you can click here . 16. Contact Contact our Customer Service via e-mail info@stadium.se or telephone. Our opening hours are Monday - Friday at 09.00-20.00, Saturday - Sunday at 10.00-18.00. You will also find answers to our most common questions here . 17. Tvist Stadium AB complies with the General Complaints Board ( ARN ) and the European Commission Online Dispute Resolutions ( ODR) recommendations in the event of a dispute. 18. Force Majure Stadium Sverige AB is released from the obligation to fulfill its part of the agreement and from the obligation to pay damages if Stadium's commitments can not be fulfilled at all or only at an abnormally high cost due to war, riots, blockade, fire, explosion, or intervention by a public authority that Stadium could not foresee either. Stadium Sverige AB is not liable for damage due to law enforcement, government action, war event, strike, blockade, boycott and lockout applies even if Stadium Sverige AB is the subject of or itself takes such conflict action. Stadium Sverige AB is also not obliged to compensate in other cases for damage that arises if Stadium Sverige AB has been normally careful. Stadium Sverige AB is not responsible for direct damage in any case. Customer service: 0771-499 499 info@stadium.se Mon-Fri: 9-20 | Sat-Sun: 10-18 Help & information About us Shop safe More from Stadium Find store Addresses and opening hours for all our stores. To map follow us Download our app for iOS or Android Conditions of Use Membership Terms Privacy Cookies UDM Sitemap Sweden - SEK © Stadium Sverige AB, 601 60 Norrköping. Org no. 556236-4397 We use cookies to give you the best possible customer experience. If you continue, it means that you accept cookies. Read more / turn off? Click here . OK