About Us Products Sectors Capabilities Knowledge Centre Contact Us Depot Locator Log In Enquire Now 0845 485 6972 Engineering Depot Capabilities Transport Logistics Manufacturing Technical Support Major Projects 0845 485 6972 Home / Capabilities / Technical Support Technical Support At MGF we pride ourselves on providing customers with excellent customer service throughout their journey with us. In support of the hire and sale of our equipment, we have a highly experienced and knowledgeable Technical Sales team who are available to offer customers support, practical advice on schemes and technical guidance for our products. Our team also provide assistance in the production of design briefs, ensuring that we provide temporary works design solutions that balance practicability and safety. Site Visits To ensure customers receive appropriate assistance with their projects, our Technical Sales and Regional Engineers are available to visit site to provide support and guidance where necessary. This support is provided in various forms including comprehensive literature on all MGF products both in hard copy format and online, training to customers in the form of tool box talks and product demonstrations (as appropriate) and site visits with installation quality checks upon request. All customer facing MGF employees are trained as CITB accredited Temporary Works Co-ordinators, ensuring a required level of knowledge for those involved in planning, management, and organisation of temporary works. Aftercare Along with the efficient delivery and collection of our equipment from site, we offer various aftercare to our customers. We believe that our relationship with the customer does not end at purchase, but rather begins and continues throughout a project. At MGF we provide continuous aftercare by being available to support and assist customers when needed. This includes connecting with customers after a job is done, offering technical advice on products, installation guidance and regular communication. We also have dedicated fitters to assist customers who have hired or purchased one of our EMV Piling Hammer’s. Our support service is available nationwide, with our growing team of fitters on hand to help our customers with their project needs. News MGF receives 8th consecutive RoSPA gold award! What are chains and why are they important in construction? MGF’s internal supplier day proves to be a great success with employees Introducing our new Lifting division! Read More Case Studies Protecting over 4000 homes with our High Clearance Trench Box MGF’s reactive works prevented the collapse of a rear garden in Sandbach Structural steel provides support for the largest offshore windfarm in the world! Supporting the upgrade of the gas network’s single largest capital project to date Read More Contact Us Depot Locator Log In Enquiries 0845 485 6972 About Us Capabilities Careers Knowledge Centre Products Sectors Safe Systems of Work FaceBook LinkedIn Twitter YouTube Subscribe to our Newsletter Subscribe © Copyright 2021 MGF Limited Registered in England & Wales. Company Number: 1546198 Cookies Modern Slavery Act Privacy Policy Sitemap Terms & Conditions WE CARE ABOUT YOUR PRIVACY MGF Vendors MGF Settings Purposes We and our partners can: Store and/or access information on a device Create a personalised ads profile Create a personalised content profile Select personalised content We have a legitimate interest for these purposes: Apply market research to generate audience insights Develop and improve products Vendor Settings Purposes Vendors can: Store and/or access information on a device Select basic ads Create a personalised ads profile Select personalised ads Create a personalised content profile Select personalised content Measure ad performance Measure content performance Apply market research to generate audience insights Develop and improve products Special Purposes Vendors can: Ensure security, prevent fraud, and debug Technically deliver ads or content Features Vendors can: Match and combine offline data sources Link different devices Receive and use automatically-sent device characteristics for identification Special Features Vendors can: Use precise geolocation data Actively scan device characteristics for identification Some partners do not ask for your consent to process your data, instead, they rely on their legitimate business interest. Personal data processed includes but is not limited to cookies, IP addresses, and URLs visited. View our list of partners to see the purposes they believe they have a legitimate interest for and object to legitimate interests on a per vendor basis. Manage your settings and object to purposes as a legitimate interest in general. You can change your settings at any time, including by withdrawing your consent, by clicking on the cog icon in the bottom right hand corner. Manage Settings Vendors Accept All Reject All Save & Exit