Personal Banking Business Banking Government Banking Insurance Investing About Log In What can we help you with? We’re happy to answer any questions you may have. Feel free to call toll-free 1.844.MYEVANS (1.844.693.8267), 716.926.3313, or stop by your nearest branch. To contact Evans Insurance Agency, please call 716.549.2000 If you have a question outside of our business hours—or just prefer digital communication—you can fill out the form below, and we will respond as soon as possible. Note: Evans Bank requests that you never submit sensitive personal information through our online forms, including account numbers or social security numbers. Name(Required) Phone(Required) Best Time to Call Morning Afternoon Evening Email(Required) How would you prefer to be contacted? Phone Email What are you looking for?(Required) Personal Products Business Products Online Banking Assistance Please provide any additional comments in the space below: About Evans Bank Evans in the Community Locations & ATMs Careers Investor Relations Contact Us Cash Management Commercial Claims Specialists Commercial Lines Insurance Team Commercial Relationship Managers Sitemap Follow Us Member FDIC. © Evans Bancorp, Inc. Contact Us Branch Locations Insurance Offices ATM Locations Blog/ News Careers Investor Relations Sitemap Accessibility Privacy Policy Security Information

Personal Banking Business Banking Government Banking Insurance Investing About Log In Frequently Asked Questions If you are unable to find the answer to your question below, you can speak with a representative in our Customer Experience Center at 716.926.3313, Monday through Friday from 8:00 am to 7:00 pm and Saturday from 8:00 am to 4:00 pm. Please contact us and someone will reach out to you at their first opportunity the next business day. How do I check my account balance? There is a pending charge on my account that I do not recognize; what can I do about it? How do I activate my Evans Bank debit card? Why is my Evans Bank Debit Card getting declined? How do I disable my Debit Card? What is the Evans Bank routing number? I am locked out of Online Banking; how do I get back in? I need a replacement for my Evans Bank Debit Card, how do I order one? What is the daily limit on my Evans Bank Debit Card for purchases and ATM withdrawals? I just received my escrow analysis for my mortgage with Evans; why did my payment go up? I am interested in getting a loan through Evans Bank. Where do I begin? Where can I find your current rates? About Evans Bank Evans in the Community Locations & ATMs Customer Service Resource Center Frequently Asked Questions Order Checks Accessibility Careers Investor Relations Contact Us Follow Us Member FDIC. © Evans Bancorp, Inc. Contact Us Branch Locations Insurance Offices ATM Locations Blog/ News Careers Investor Relations Sitemap Accessibility Privacy Policy Security Information