GETTING AROUND USEFUL INFO PARATRANSIT OFFERS AND OUTINGS ABOUT Networks Service updates Fares Customer service Advice for passengers Rules and safety Universal accessibility Contact us Jobs Business zone Press room Français Search within this site Contact us Useful info Customer service Contact us Contact us Our social media Netiquette After-sales services in stations Lost and found STM photo studio Legal Holidays Claims The form has some pitfalls for screen readers. We recommend you to call us at 514 786-4636 option 6 then option 1. Coronavirus (COVID-19) : Métro, bus and paratransit services are open and running See our information page regarding the measures taken by the STM. Please be assured that all e-mails are read carefully and remain confidential. Any incident requiring immediate action will receive priority treatment. Sorry travel information or schedules cannot be provided via email. Write to us General information and comments * Required fields Gender Mr. Gender Ms. First name* Last name* Email address* Phone number* Ext. What is the reason of your message?* - Select - Report an event Question Suggestion Major projects Message Write your message* By phone Trip Planning and OPUS card STM-INFO + option 8 + option 4 514 786-4636 + 8 + 4 Business hours Monday to Friday: 7 a.m. to 7:30 p.m. Saturday, Sunday and legal holidays: 8:30 a.m. to 4:30 p.m. Comments STM-INFO + option 8 + option 6 + option 1 514 786-4636 + 8 + 6 + 1 Business hours Monday to Friday: 7 a.m. to 7:30 p.m. Saturday, Sunday and legal holidays: 8:30 a.m. to 4:30 p.m. Lost and Found STM-INFO + option 8 + option 6 + option 2 514 786-4636 + 8 + 6 + 2 Business hours Open Monday to Friday. 8 a.m. to 6 p.m. Closed Saturday, Sunday and legal holidays. Administration STM-INFO + option 8 + option 6 + option 3 514 786-4636 + 8 + 6 + 3 Business hours Monday to Friday: 8 a.m. to 6 p.m. Closed Saturday, Sunday and legal holidays. Paratransit 514 280-8211 Teletype (TTY) for Paratransit 514 280-5308 Only for paratransit users unable to communicate verbally Bus schedules A U T O B U S 514 288-6287 Bus Rentals 514 280-5327 ctrlduparc@stm.info Commercial activities Transgesco s.e.c. 514 280-9636 OPUS à l'année | OPUS & Cie Fusium Solutions 514 333-9815 Business hours Monday to Friday: 7 a.m. to 9 p.m. Saturday and Sunday: 9 a.m. to 4 p.m. stm@fusiumsolutions.com By mail Société de transport de Montréal 800, rue de la Gauchetière Ouest Montréal (Québec) Canada H5A 1J6 Useful links Ville de Montréal 311 ville.montreal.qc.ca Info-Social and Info-Santé Service If you have witnessed a disturbing situation, don’t hesitate. Reach out for help. Contact 811 (Option Info-Social) https://www.quebec.ca/en/health/finding-a-resource/info-social-811 Suicide Action Montréal If you are in distress, anxious or bereaved, don't wait. Reach out to someone. Contact 1 866 277-3552. http://suicideactionmontreal.org/en/ Other public transit resources Our social media Facebook, Instagram, Twitter, YouTube and LinkedIn: let’s stay in touch! Netiquette Top of page Subscribe to métro service alerts TWITTER FEEDS Follow our Twitter accounts to know in real time the status of the métro service during interruptions of more than 10 minutes. @stm_Verte @stm_Orange @stm_Jaune @stm_Bleue EMAIL | SMS You can also receive service updates by email or SMS (text message) in case of a Métro service disruption lasting more than 10 minutes. Subscribe from your My STM account Useful links OPUS CARD Customer service Lost and found Visitors Métro system MY VOICE MY STM SURVEYS UNIVERSAL ACCESSIBILITY WAYS FOR VIEWING BUS SCHEDULES WORK UNDERWAY CUSTOMER SERVICE Facebook Twitter YouTube Instagram Linkedin © STM 1997-2021 Bus network Metro Network Legal Notices Developers Web Accessibility Site Plan Keep in touch