Careers Investor Relations News EN PRODUCTS & SOLUTIONS COMPANY CONTACT SPARE PARTS PROCESS DEVELOPMENT LOCATIONS CONTACT Customer Service With SUSS MicroTec, you have a committed partner at your side for the entire life cycle of your machinery. Our range of services begins with the installation and startup of the systems including user training. Once systems are integrated in the customer’s environment, the comprehensive line of SUSS MicroTec services provides consistent support. Long life cycles are very common for our equipment. This makes preventive maintenance programs all the more important, as well as reliable spare parts systems, warranty extensions and system upgrades. And last but not least: we buy back your used equipment at fair market prices. SUSS MicroTec maintains service locations in all areas of the globe. Having a local contact person is essential in an industry where downtime is costly. Our Customer Care Center responds quickly with competent help. The qualified staff of our local support teams provides you with individual advice and is also your guarantee of seamless communication with the production plant. Your process technologies are supported with further development at our regional application laboratories, which are equipped to the most advanced standards. Spare Parts Obtaining spare parts quickly is especially in the interests of our customers. SUSS MicroTec consequently places great emphasis on optimum management of spare parts. Our central Customer Care Centers are your first point of contact for service inquiries and spare parts orders. Ordering processes run on the globally uniform SAP platform, ensuring transparent ordering. Our service locations serve as regional warehouses for spare parts, while the management of optimum inventory levels takes place at the central production plants. These processes, based on the “vendor-managed inventory” principle, guarantee that all critical components are available in every region. SUSS MicroTec’s system-oriented quality management process is certified to ISO 9001. Additional services: Quality control Repairs Refurbished spare parts Process Development As a company in the semiconductor industry, we work with our customers in a complex technological environment. We are committed to providing competent advice and ensuring that, supported by our products, our customers are able to successfully compete in their markets. In order to meet the need for process support and feasibility studies, SUSS MicroTec maintains a series of application laboratories worldwide. Highly qualified process experts are available at our production sites as well as at our regional sales and service locations. As a result of many years of experience, our engineers have become competent partners for our customers, supporting them with solutions for complex challenges. Fields of activity: Product demos Feasibility studies Startup of semiconductor processes on newly installed equipment Process optimization In order to provide detailed answers to specialized questions raised by our customers, SUSS MicroTec works closely with leading research institutes to supplement our in-house application laboratories. This link with research and science is an important innovation driver at SUSS MicroTec. Service Locations Germany Headquarters SUSS MicroTec Lithography GmbH Schleißheimer Straße 90 85748 Garching Germany +49 89 32007 0 +49 89 32007 162 info@suss.com Germany SUSS MicroTec ReMan GmbH Mittenheimer Str. 60 85764 Oberschleißheim Germany +49 89 32007 563 info@suss.com Germany SUSS MicroTec Photomask Equipment GmbH & Co. KG Ferdinand-von-Steinbeis-Ring 10 75447 Sternenfels Germany +49 7045 41 0 +49 7045 41 101 info@suss.com The Netherlands SUSS MicroTec Netherlands B.V. Luchthavenweg 10 5657EB Eindhoven The Netherlands +31 40 2005818 info@suss.com USA SUSS MicroTec Inc. 2520 Palisades Drive Corona, CA 92882 USA +1 951 817 3700 +1 951 817 0640 info@suss.com China SUSS MicroTec (Shanghai) Co. Ltd. Room 3703, Nanzheng Building 580 Nanjing West Rd. 200041 Shanghai China +86 21 52340 432 +86 21 52340 430 info@suss.com Japan SUSS MicroTec KK MetLife Shin-Yokohama Bldg. 5F A-1 3-8-11 Shin-Yokohama, Kohoku-ku Yokohama, Kanagawa 222-0033 Japan +81 45 475 3556 +81-(0)45-474-2885 info.jp@suss.com Korea SUSS MicroTec Korea Co., Ltd. 202, 54 Metapolis-ro, DongtanParagon 2, Hwaseong-city, Gyeonggi-do, 18455 South Korea +82 31 8015 3950 +82 31 8015 3951 Singapore SUSS MicroTec (Singapore) Pte Ltd 21 Bukit Batok Crescent, Wcega Tower, #05-70 Singapore 658065 +65 6271 5780 Taiwan SUSS MicroTec (Taiwan) Co., Ltd. 7F, No. 7, Li-Hsin 3rd Rd., Hsinchu Science Park, Hsinchu, 300094 Taiwan +886 351 690 98 +886 351 692 62 info@suss.com Switzerland SUSS MicroOptics SA Rouges-Terres 61 Hauterive 2068 Switzerland +41 32 566 44 44 sales.smo@suss.com Andorra SMA - Suministro De Materiales Y Asistencia S.L. C/Caracas 6, Tres Cantos 28760 Madrid Spain +34 91 8033 186 +34 91 8038 685 smasl@arrakis.es Australia Coltronics Systems Pty., Ltd. Unit 6, 15 Meadow Way, Banksmeadow. NSW 2019 Australia +61 4 2450 2789 sales@coltronics.com.au https://www.coltronics.com.au China Inkjet Printing - LP50 only Oleton Klampberg 18 5508HC, Veldhoven The Netherlands +86 13944903771 q.tang@oleton.nl https://www.oleton.nl China Inkjet Printing - PCB only Smart Source Innovation Technology Ltd. Room 809, Building 2, Hui Rong Plaza, No. 21 Cheng Ji Road, SND, Suzhou, Jiang Su province P.R.C. +86 15151505365 johnson@ssitpcb.com Finnland Inseto (UK) Limited Unit 25 Focus Way, Andover, SP10 5NY United Kingdom +44 1264 334505 +44 1264 334449 enquiries@inseto.co.uk https://www.inseto.co.uk China Nur Tintenstrahldrucker - PCB (Digital Soldermask) TTK (Taiwan Kong King CO., Ltd.) 5F-4., No.66, Sec. 2, Nankan Rd., Luzhu., Taoyuan Taiwan +886 3 352 9333 +886 3 352 4566 http://www.tkkchina.com.cn/en France (North) Electron-Mec s.r.l. Sebastiaan Calligarich c/o Auditea, Bat. L’Imperial 2, Rue Alphonse Bouffard Roupé?__ +33 (0)4 7667 02 80 Sebastiaan.calligarich@electron-mec.com https://www.electron-mec.com France (South) SUSS MicroTec S.A.S. 74A Boulevard de l’Europe BP 13 69491 Pierre-Bénite Cedex France +33 966 903 163 +33 426 999 461 info@suss.com Greece International Technology Corporation 7 Mikras Asias Str. 55132 Thessaloniki Greece +30 23 104 47009 +30 23 104 35868 sargyitc@otenet.gr Hong Kong Micro-Power (H.K.) Semiconductor Ltd. Flat 1712, 17/F., Metropole Square, 2 On Yiu Street, Shatin, N.T. Hong Kong +852 2632 7784 +852 2632 7005 kmlo@micropower.com.hk India Indo French High Tech Equipment 308, 3rd Floor, Woodrow Building, Veera Desai Road, Andheri (West) Mumbai - 400 053 India +91 22 4095 3901 +91 22 4023 2113 brsharma@iheindia.com https://www.ihe.org.in India OMScientific Private Limited A/2 Runwal Paradise, Right Bhusari Colony, Paud Road, Kothrud, Pune 411038, India +91 997 051 3862 +91 986 777 0801 info@omscientific.com https://www.omscientific.com Ireland Inseto (UK) Limited Unit 25 Focus Way, Andover, SP10 5NY United Kingdom +44 1264 334505 +44 1264 334449 enquiries@inseto.co.uk https://www.inseto.co.uk Israel PicoTech 20 Hamagshimim St. PO Box 7262 49170 Petach Tikva Israel +972 3 635 6650 +972 3 635 7750 info@picotech.co.il https://www.picotech.co.il Italy Electron Mec Via Negroli 51 20133 Milano Italy +39 02 7611 0156 +39 02 7611 0243 luigi.calligarich@electron-mec.com https://www.electron-mec.it Japan Kanematsu PWS LTD. 925 Nippa, Kohoku-ku, Yokohama, Kanagawa 223-0057 Japan +81 45 544 1811 +81 45 544 2500 http://www.pwsj.co.jp Liechtenstein Hilpert electronics AG Täfernstrasse 29 CH-5405 Baden-Dätwil Switzerland +41 56 483 25 25 +41 56 483 25 20 office@hilpert.ch https://www.hilpert.ch Malaysia ZMC Technologies Pte. Ltd. No. 1-3-23, Krystal Point 2, Lebuh Bukit Kecil 6, Bayan Lepas 11900 Penang Malaysia +60 4 646 4586 +60 4 646 6427 yf_lau@zmc.net https://www.zmc.net Norway Inseto (UK) Limited Unit 25 Focus Way, Andover, SP10 5NY United Kingdom +44 1264 334505 +44 1264 334449 enquiries@inseto.co.uk https://www.inseto.co.uk Philippines ZMC Technologies (Phils) Inc. South Center Tower, Unit 503, 5th Floor, 2206 Market Street, Madrigal Business Park, Alabang 1770 Muntinlupa City Philippines +632 842 5081 +632 842 5288 jack_cada@zmc.net https://www.zmc.net Portugal SMA - Suministro De Materiales Y Asistencia S.L. C/Caracas 6, Tres Cantos 28760 Madrid Spain +34 91 8033 186 +34 91 8038 685 smasl@arrakis.es Russian Federation TBS Kiyevskaya str. 7 Moscow 121059 Russian Federation +7 495 287 8577 +7 495 287 8577 infos@tbs-semi.ru https://www.tbs-semi.ru Sweden Inseto (UK) Limited Unit 25 Focus Way, Andover, SP10 5NY United Kingdom +44 1264 334505 +44 1264 334449 enquiries@inseto.co.uk https://www.inseto.co.uk Switzerland Hilpert electronics AG Täfernstrasse 29 CH-5405 Baden-Dätwil Switzerland +41 56 483 25 25 +41 56 483 25 20 office@hilpert.ch https://www.hilpert.ch Serbia PLUS FOUR Mr. Dejan Cvjetkovic 11000 Beograd Republic of Serbia +381 11 2835 071 +381 11 2835 265 sales@plusfour.eu Spain SMA - Suministro De Materiales Y Asistencia S.L. C/Caracas 6, Tres Cantos 28760 Madrid Spain +34 91 8033 186 +34 91 8038 685 smasl@arrakis.es South Africa Saetra (Pty) Ltd 625 Parkade Build. Schoeman Street PO Box 959 South Africa +27 12 345 3134 +27 12 345 1465 enquiry@saetra.co.za https://www.saetra.co.za Taiwan Inkjet Printing - Printed Electronics, Displays MOS Technology Inc. 13F.-6,No. 100, Sec.1, Jiafeng 11th Rd., Zhubei City sinchu County 30273 Taiwan +886 3 667 3868 +886 3 667 3689 info@mostech.com.tw https://www.mostech.com.tw Taiwan Inkjet Printing - PCB (Digital Soldermask) only TTK (Taiwan Kong King CO., Ltd.) 5F-4., No.66, Sec. 2, Nankan Rd., Luzhu., Taoyuan Taiwan +886 3 352 9333 +886 3 352 4566 https://www.tkkchina.com.cn/en The Netherlands Inkjet Printing - PCB (Digital Soldermask) only Adeon Technologies Weidehek 26 Industrial Area Haagse Beemden # 4530 NL-4824 AS Breda The Netherlands +31 76 541 00 08 +31 76 542 50 59 info@adeon.nl https://www.adeon.nl Czech Republic SPECION s.r.o. Budějovická 1998/55 140 00 Praha 4 Czech Republic +420 244 402 091 +420 244 460 379 gaba@specion.biz https://www.specion.biz Turkey MEMS Dis Ticaret Ltd. Sti. 2128 Sokak No. 11/1 , Mustafa Kemal Mahallesi Cankaya 06460 Ankara Turkey +90 312 2199 401 +90 312 2199 402 mehmet.turken@mems.com.tr https://www.mems.com.tr United Kingdom Inseto (UK) Limited Unit 25 Focus Way, Andover, SP10 5NY United Kingdom +44 1264 334505 +44 1264 334449 enquiries@inseto.co.uk https://www.inseto.co.uk USA Inkjet Printing - LP50 only Integrity Industrial Inkjet Integration, Inc. 16 Airpark Road W. Lebanon, NH 03784 United States +1 603 298 8300 +1 603 298 8200 info@integrityintegration.com https://integrityintegration.com/ USA Inkjet Printing - PCB (Digital Soldermask) only Technica USA 2431 Zanker Rd. 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