Login/Register iPhone Insurance Mobile Phone Insurance Gadget Insurance Students Blog Help & Support Avoid that feeling, cover your iPhone with Protect Your Bubble. iPhone Insurance iPhone Insurance keeps you covered in case of cracked screens, liquid damage, theft & more. Worldwide cover for theft, damage & mechanical breakdown Unlimited repairs Two (2) theft/loss claims per year, per gadget Insure 3 items for £15.99 per month* Loss cover available on certain items *Price without loss cover Excesses, exclusions and limitations apply. Get Quote Insure 3 items for £15.99 per month* For every claim that provided the information we require, we accepted 98.2%** *Price without loss cover **from 01.12.20 to 31.05.21 What's covered? Excesses, exclusions and limitations apply – scroll down for more details Liquid damage Your mobile took a tumble – into your tea. Broken buttons You press it and... nothing. Theft If it gets snatched, you're set. Cracked screen It's cracked? It's covered. Broken headphone jack No tunes? No worries. Mechanical breakdowns Blank screen, charging issue, or anything in-between. Key cover Details about our iPhone Insurance Drops & accidental damage cover We repair more than 1,700 gadgets per month on average. If you drop it – or the screen gets cracked – you're covered. Notes We don't cover cosmetic damage that doesn't affect the functionality of your device, like surface scratches and dents. Liquid damage cover Liquid can be deadly for a device. Whether it gets accidentally dunked in tea, doused in a drink or dropped in the bath, don't worry – you're covered. Notes We expect you to take reasonable precautions to keep your gadget safe from damage. Worldwide cover Keep your device with you while you travel: our policy includes worldwide cover. Notes Replacements and repaired items can only be sent to UK addresses. Mechanical breakdown cover Blank screen? Broken button? Charging issues? If your gadget breaks down, you're covered. Notes We cover mechanical breakdowns after the manufacturer's warranty has run out. Loss cover (optional) Prone to losing your things? Loss cover adds a layer of protection to our standard cover. Loss cover is an extra £1.50 per item, per month. Notes Loss cover is not available for laptops, MacBooks, desktop PCs or PC monitors. Theft cover Thieves don’t care if you need laptops to work on a big presentation next week. The good news? We include cover against theft as standard. Notes We expect you to take reasonable precautions to keep your gadgets safe from theft. Get Quote Before you buy Your first item must be under 6 months old, your second under 12 months and any third or more items must be under 36 months old, when you purchase the policy. If your items are new, your items may have been purchased directly from a manufacturer, network provider or retail store (high street or online). If your items are refurbished, your items must have been purchased directly from a manufacturer, network provider or list of Assurant approved retailers. You must be 18 years or older and a UK resident to purchase a policy. Contact us Terms and Conditions iPhone excesses An excess is the amount you will need to pay for any approved claim. The excess amount differs by product type and value, as well as by the claim type made (i.e damage, theft or loss). The excesses that apply to the item(s) you are insuring will be displayed in the ‘Plan info’ section as you set up your policy. Alternatively for more information, excesses for all items can be viewed on our excess page. Excess payments cannot be made via American Express or Paypal. Loss cover is not available for laptops, Macbooks, PCs or PC Monitors. Claims There's no limit to how many times you can claim for damage, but you are limited to two (2) theft/loss claims per year, per gadget. We expect you to take reasonable precautions to keep your gadget safe from theft or damage. If you fail to do so, your claim may not be paid. How to claim in just 4 steps Tell us about any claim as soon as possible from discovering the loss, theft, breakdown or damage. If you need to claim for the loss or theft of your gadget, there are additional steps you will need to take. Click here to review them. To make your claim: Register for or log in to your My Policy area where you can submit your claim any time of day or night. The simple online claims process only takes a few minutes and lets you know what information and documents you will need to provide for us to assess your claim, like your proof of ownership or police reference number. Alternatively call us on 0330 333 4792 – our phone lines are open Monday – Friday, 8am – 8pm, and Saturday - Sunday, 9am - 6pm. A claims representative will walk you through the simple claims process. You can also write to us at Protect Your Bubble, PO Box 1033, Uxbridge, UB8 9PX. Pay your excess and sit tight while we either repair your gadget or send you a replacement. Your excess will need to be paid before we can settle your claim. 0 1 2 3 4 "Highly recommend - I’ve received fantastic service from the beginning to the end. Friendly and attentive customer service staff and fast delivery" Daniel 0 1 2 3 4 "Seriously impressed by PYB, all the staff I dealt with were efficient and sympathetic" Leo 0 1 2 3 4 "I’ve had my cover for a while and I have previously made a claim and they were so quick, helpful and efficient! definitely recommend" Jessica Frequently asked questions Q Am I covered for incidents that occurred before my policy started? A No, any incident prior to the start date of your insurance will not be covered. Q Am I covered if I bought my device from an auction site? A No – we only cover gadgets that are either purchased as new, or that are purchased as refurbished directly from a manufacturer or network provider. Please see our terms and conditions for more information. Q What is MyBubble? A MyBubble is the name of our old online account management portal. We have a new online account and policy portal for policyholders. You can log in online to: - View your policy terms and conditions - View your schedule of Insurance - Change your personal details - your email, postal address and phone number To get started, simply register your account with the exact details you used to originally buy your policy. To access your account, simply use the “Login/Register” link in the top right-hand corner of our website. Q How do I renew my gadget policy? A For monthly customers, to make sure you have continuous cover under your policy we will automatically renew your policy each month, unless you advise us otherwise and your monthly premium will be collected by the method chosen by you at the time of the initial purchase of this policy. You can advise your policy administrator about any changes to your policy details by calling 0330 333 4792. Lines are open Monday to Friday, 8am to 6pm. For more information and help with other gadget renewal questions, please click here. Q What happens if I give false information? A We rely on the information you provide to us either online, over the phone or in writing to make decisions about your insurance and any claim. If you do not answer accurately and completely any questions we ask, we might invalidate your insurance and/or we might reject your claim. Q Is there an age limit for the gadgets I want to insure? A Yes – Your first item must be under 6 months old, your second under 12 months and any third or more items must be under 36 months old, when you purchase the policy. All additional items added to your policy post sale must be under 12 months old. Q Is there an excess fee? A Yes – there is an excess fee for all successful claims which must be paid before your claim can be approved. The amount you will need to pay will vary depending on the type of device you have insured and the type of claim you are making. Please remember that you must have purchased loss cover for your gadget in order to claim for loss. Excess payments cannot be made via American Express or PayPal. Excesses for all items can be viewed on our excess page. Q Are cosmetic damages covered? A We only cover damage if it stops the normal functioning of your gadget. Cracked screens are covered, but if your gadget has only suffered a scratch or dent, and still works as expected, then we will not repair or replace it. Have questions? Visit our full FAQs page Get Quote More about iPhone Insurance Your iPhone, your constant companion No matter your model, your iPhone is likely with you everywhere you go. It keeps you in touch and up-to-date, and probably helps you out with tasks like budgeting and getting directions. It's a part of your daily life, but have you thought about what you'd do if you were suddenly without it? How would you handle unexpected repair or replacement fees if it were stolen or suffered an accident? If you had iPhone Insurance from Protect Your Bubble, you wouldn't have to worry. Coverage against unexpected accidents and theft iPhone Insurance covers your iPhone in case of accidental damage, such as cracked screens and drops, and liquid damage, like an accidental tea spill or dunk in the bath. iPhone Insurance also covers your iPhone in case of mechanical breakdown, like a broken button or charging port issue. And if your iPhone gets snatched, have no fear – we cover theft, too. Because we know how important your phone can be, if your iPhone needs replacing, we'll aim to have a replacement to you as quickly as possible so you won't have to be without it for long. More devices, more discounts With our multi-gadget discount, you'll get a 10% discount off your total policy price when you insure 2 gadgets. If you're looking to cover even more gadgets, we can for £15.99* per month for 3 and then £2pm for each extra gadget up to a max of 10. *price without Loss cover. Get Quote Legal information Protect Your Bubble Gadget Insurance is underwritten by Assurant General Insurance Limited. All logos, trade names and trademarks are the property of their respective owners. Explore About Us Affiliates Business partnerships Customer charter Sitemap Students Help & Support Contact us FAQs Help & Support How to claim Make a complaint Renewing your gadget policy Important Information Cookie Preferences Cookies Privacy Policy Site Terms of Use Protect Your Bubble is a trading name of Assurant Direct Limited, a company registered in England and Wales (registration company number 5399683). Registered address, Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN. Assurant Direct Limited is authorised and regulated by the Financial Conduct Authority under registration number 651412. You can check this on the Financial Services Register at http://www.fca.org.uk/. ©Protect Your Bubble 2016 Cookie Preferences We collect some data when you use this site, so it works and is secure. We also ask your permission to collect data to understand how you use our site to help us improve our service. 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