RECRUITMENT TRAINING CANDIDATE ZONE ABOUT US NEWS CONTACT US 0203 869 1205 PRIVACY POLICY PRIVACY POLICY Raw Talent Academy Raw Talent Academy Limited is committed to protecting the information you share with us. As a recruitment agency, we will collect and share certain information about you as part of providing a recruitment service. We may collect your details as a candidate, client, supplier, or website user. Raw Talent Academy Limited is a company registered in England & Wales (no. 06424674). Our registered address is; Unit 4 Corum Two, Corum Office Park, Crown Way, Warmley, Bristol, BS30 8FJ. We are registered with the Information Commissioners Office (ICO) under registration number ZA190406 as a data controller. This Privacy Policy is effective from 01st May 2018 and complies with the General Data Protection Regulations (GDPR) (Regulation (EU) 2016/679) that comes into force across the EU on 25th May 2018. 1. What information do we collect about you? As a Candidate, the information we collect may include the following: Name Address Email and phone contact details Photograph Links to social media (including LinkedIn) Date of birth Job history Educational history, qualifications & skills Visa and other right to work or identity information Contact details of referees Personal information relating to hobbies, interests and pastimes Information contained in references and pre-employment checks from third parties As a Client, the information we collect may include the following: Name Job Title Address Email and phone contact details Records of interactions including meetings, emails and calls Usage of services Information from third parties regarding insurance, credit reference, fraud, debt Personal information relating to hobbies, interests and pastimes As a Supplier, the information we collect may include the following: Name Job Title Address Email and phone contact details Records of interactions including meetings, emails and calls Information from third parties regarding insurance, credit reference, fraud, debt Personal information relating to hobbies, interests and pastimes Your marketing preferences As a website visitor the information we collect will be very limited and helps us to improve your experience while using the website. To find out more about using our website visit the Cookies section below. 2. How will we use the information about you? As a Candidate, we will use your information for the following purposes: Analysing your data to find suitable recruitment opportunities Sharing your details with suitable employers Provide you with our services Collecting your data Processing and storing your data Communicating with you Managing any aspect of providing the service including customer service Maintaining a record of the services we have provided to you Sharing your details with third-party suppliers to fulfil accounting, invoicing and payroll Maintaining a record of any placements to fulfil legal obligations, including to help us establish, exercise or defend legal claims To improve our services, internal performance, training and standards As a Client, we will use your information for the following purposes: Provide you with our services Collecting your data Processing and storing your data Communicating with you Analysing your data to find suitable candidates Sharing your details with suitable candidates Managing any aspect of providing the service including customer service Maintaining a record of the services we have provided to you Carrying out credit reference and fraud checks To comply with legal and regulatory obligations, requirements and guidance For the establishment, exercise or defence of legal claims Sharing your details with third-parties to fulfil accounting, invoicing and payroll Improve our services, internal performance, training and standards As a Supplier, we will use your information for the following purposes: Purchasing your services Collecting your data Processing and storing your data Communicating with you Managing any aspect of purchasing your services Maintaining a record of the services you have provided to us Carrying out credit reference and fraud checks To comply with legal and regulatory obligations, requirements and guidance For the establishment, exercise or defence of legal claims Sharing your details with third-parties to fulfil accounting, invoicing and payroll Improve our services, internal performance, training and standards 3. How do we collect information about you? As a Candidate we may collect your information from the following sources, amongst others: Our website application form You (via telephone, email or at interview) Your CV Third-parties including job boards Social media including LinkedIn Our Clients As a Client we may collect your information from the following sources, amongst others: You directly Your colleagues Via our employees’ business development activities Social media including LinkedIn Our Clients and/or suppliers Third parties such as credit reference agencies Industry events & publications From contracts we sign with you From you contacting us to market your services From your colleagues as part of our contractual relationship As a Supplier we may collect your information from the following sources, amongst others: You directly Your colleagues Via our employees’ business development activities Social media including LinkedIn Our Clients and/or suppliers Third parties such as credit reference agencies Industry events & publications 4. Why we process the information including our legal basis? We process your data to complete our activities as a Recruitment Agency. The below explains the lawful basis we use to process your data. As a Candidate: We believe it is in our Legitimate interest to collect and process your data where we believe you would be interested in our services. For example; if you have posted your CV on a job board searching for work, or joined the professional networking website LinkedIn. At times we will request your explicit consent to process and hold your information. Where this is required we will tell you at the time and provide you with clear information about what you are consenting to. For example; when you apply for a job on our website or submit your CV directly we will ask for your consent. If you are successful in securing a position with one of our clients we will have established a contractual and legal requirement to retain some of your data. As a Client: We believe it is in our legitimate interest to collect and process your data where we believe you would be interested in our services. For example; if you are a Managing or Sales Director who is involved in making recruitment decisions. At times we will request your explicit consent to process and store your data. Where this is required we will inform you at the time and provide you with clear information about what you are consenting to. For example; you subscribing to our newsletter about industry news & products. Where we establish a contractual relationship with you and/or your employer we will collect and process your data to enable us to meet these contractual agreements. Where we are required by regulatory and statutory obligations we will retain your data to meet these legal For example; the Employment Agencies Act 1973 (EAA) and the Conduct of Employment Agencies and Employment Business Regulations 2003 (Conduct Regulations). As a Supplier: We believe it is in our legitimate interest to collect and process your data where we may be interested in purchasing your service. For example; a stationary provider or accountants. At times we will request your explicit consent to process and store your data. Where this is required we will inform you at the time and provide you with clear information about what you are consenting to. For example; you subscribing to our newsletter about industry news & services. Where we establish a contractual relationship with you and/or your employer we will collect and process your data to enable us to meet these contractual agreements. Where we are required by regulatory and statutory obligations we will retain your data to meet these legal For example; the Employment Agencies Act 1973 (EAA) and the Conduct of Employment Agencies and Employment Business Regulations 2003 (Conduct Regulations). 5. Who we share your personal data with? We share your information with selected third-parties. These include but are not limited to: Clients – To enable you to complete your job requirements; Candidates – To enable you to complete your job requirements; IT Support; Legal and Professional Advisers; Marketing Advisors; Conference Venues; Sage – An accounting system; Tracker-RMS – A CRM system we use to securely manage our data; Office365 – An email and productivity system; SiD Digital Limited – A digital assessment platform we use as part of our assessment process; Odro – A video technology platform used as part of our interview and assessment process; Optimum Finance – A bespoke invoice finance solution business for SMEs Any regulatory authority or statutory body pursuant to a request for information or any legal obligation which applies to us. 6. Special (or Sensitive) Personal Data Where we collect any special (or sensitive) personal information – examples include; race, ethnic origin, politics, religion, trade union membership, health, sex life, or sexual orientation – we will ask for your explicit consent. This includes any information regarding criminal convictions. 7. Marketing If you provide your explicit consent to receive marketing we may send you: Job market information Job opportunities Profiled candidates Information about our recruitment services Recruitment surveys Other recruitment related information we feel you would have a legitimate interest to receive You can remove your consent to marketing by contacting dataprotection@rawtalentacademy.com. 8. Cookies We use cookies on our website to help improve your experience. A cookie is a small text file that is downloaded on to your computer when you visit a website. Cookies are used by many websites. We use ours to track visitor numbers and activity. We use different types of cookies on our website. Session Cookies: These cookies remain on your device until you leave the website. Persistent Cookies: These are cookies that remain on your device until a set expiry date. For example our cookies related to Google Analytics – tracking software we use to monitor how many website visitors we have – have an expiry of 26 months. You can delete these manually following the instructions in the link below. You can find out more about cookies and how to disable them using your browser but visiting https://ico.org.uk/for-the-public/online/cookies/. 9. Other websites This privacy policy only applies to this website. Our website includes links to other websites, on visiting the link you should check their privacy policies. 10. Changes to our privacy policy From time to time we will update our privacy policy on this page. This version was last updated on 30th July 2020. 11. Your Rights: You can find the contact details for our Data Protection Officer below or email dataprotection@rawtalentacademy.com. Right to be Informed – you can request information about the categories of data we hold on you by downloading this form or contacting our Data Protection Officer. Right to Access – you can request a copy of the data we hold on you by downloading this form or contacting our Data Protection Officer. Right to Rectification – You can request we update/correct any information we hold. Right to Erasure – You can request we delete the information we hold. In some cases, we have a legal right to retain your data, if this is the case we will explain why. Right to Restrict Processing – You can request we stop processing your data but will continue to hold it. Right to Data Portability – You can request we transfer your data to a third party or data controller of your choice. Right to Object – You can request we stop processing your data in relation to a legitimate interest or marketing purposes. Rights related to automated decision making including profiling – You can object to use using automated software to process your data and make decisions. You can complain to the Information Commissioners Office by visiting https://ico.org.uk/concerns/. We are a registered member under number ZA190406. We will respond to any of the above within 30 calendar days. 12. How to contact us: If you have any questions please contact our data protection officer via dataprotection@rawtalentacademy.com or by writing to: Data Protection Officer Raw Talent Academy Ltd Building One Chalfont Park Gerrards Cross SL9 0BG Raw Talent Academy Ltd, Building One, Chalfont Park, Gerrards Cross, Buckinghamshire, SL9 0BG 0203 869 1205 info@rawtalentacademy.com Raw Talent Academy Home Recruitment Candidate zone Training About us Contact us Candidate Zone SMBC Group SMBC Group Germany Exertis Microsite IRIS – Telesales Executive Morpheus Group Blog News Career centre General Privacy policy Sitemap All rights reserved Copyright © 2021 Raw Talent Academy Ltd