Our Hospitals Your Services About Us Your Health Working With Us Covid-19 Start About Us About this website Terms of Use Disclaimer & Terms and conditions of use and access of NHS Grampian Website Any information appearing on NHS Grampian is issued as general information and does not constitute a warranty by any health organisation, nor should it be taken as advice. No responsibility can be accepted by NHS Grampian or any other health organisation for action or inaction as a result of information contained on the NHS Grampian website. Readers should take specific advice in respect of specific situations. The use and access of pages of the NHS Grampian website is subject to the terms and conditions set out below and by the disclaimer above. By using or accessing this website, you agree to be bound by these terms and conditions. Copyright Content on this website is copyright © of NHS Grampian unless otherwise stated. Where NHS Grampian copyright applies, visitors can download material for private research, study or in-house use only. Visitors must not copy, distribute, or publish any material from this website. Any other use of NHS Grampian copyright material requires written permission. Links to other Websites The provision on the NHS Grampian website of a link to another Website does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely outwith our control and as such no liability is accepted for any damages resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on the NHS Grampian website. The contents of a linked-to website may change without our knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond our control. Warranties The resources contained on the NHS Grampian website, including all files that are authorised for public and password-protected download or access, are provided on an "as is" basis and without any warranties. Although files are virus checked these cannot guarantee that files are free from computer viruses and no warranty is given that files downloaded or accessed from the NHS Grampain Website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. NHS Grampian excludes any liability for any errors in or omissions in information provided on or linked to from this website. Reliability of information NHS Grampian uses its best efforts to ensure the accuracy and reliability of information on the NHS Grampian website in accordance with the policies defined for NHS Grampian. However, no guarantees are made that the information contained on NHS grampian or associated, or linked to websites is accurate, complete and current at any given time. Information presented on the NHS Grampian website or associated sites may be changed at any time. The resources made available on the NHS Grampian website are intended to assist users in their use of the National Health Service and are for information only. The NHS Grampian website is not intended in any way to replace the advice of your doctor. Nothing on this website is intended to constitute advice to you. Specific advice should be sought in specific situations from a properly qualified health worker. Content on the NHS Grampian website is governed by a number of policies and guidelines. Users of the NHS Grampian website agree to inform NHS Grampian if they should come across any material contained which they consider to be potentially in breach of any relevant legislation in order for the appropriate remedial action to be taken. Availability of the NHS Grampian website Although the NHS Grampian website has been tested and should work correctly under normal circumstances. There are many factors both within and outside of the control of NHS Grampian which may prevent the website from being available to users of the world-wide-web. No responsibility is accepted by NHS Grampian for any losses that may arise from an inability to access resources on this site. Where a user finds a specific error in the coding of a web page, or where he/she considers a page to be in breach of accessibility, it is a condition of use of this site that the NHS Grampian web team be notified in order that appropriate action may be taken. Governing laws The terms and conditions of use of the NHS Grampian website shall be governed by the laws of Scotland. Privacy and Data Protection Policy The policy: This privacy policy notice is for this website; www.nhsgrampian.org and served by NHS Grampian, 2 Eday Road, Aberdeen AB15 6RE and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing, or using this website. Policy key definitions: "I", "our", "us", or "we" refer to the business, NHS Grampian. "you", "the user" refer to the person(s) using this website. GDPR stands for General Data Protection Act. PECR is an abbreviation of Privacy & Electronic Communications Regulation. 'ICO' stands for Information Commissioner's Office. 'Cookies' are small files stored on a user's computer or device. Processing of your personal data Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases. We are registered with the ICO under the Data Protection Register, our registration number is: Z8547986. Lawful basis: Consent The reason we use this basis: Logging & tracking your online identifier (IP Address) provided by your ISP, or VPN. NHS Grampian may also employ email marketing and survey forms to poll site visitors, and as such, we may also use your email address. Log files are maintained and analysed of all requests for files on the NHS Grampian servers. Aggregated analyses of these log files are used to monitor website usage. These analyses are made available to NHS Grampian participating organisations to allow them to measure, for example, overall popularity of the site and typical user paths through the site. In combination with other information which is not collected by NHS Grampian but which may be collected by suppliers of network services, it may in certain situations be possible to identify an individual user's use of the NHS Grampian website. NHS Grampian does not collect the additional information required and will make no attempt to track or identify individual users, except where explicit consent for this is given or where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, NHS Grampian reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of the NHS Grampian service. As a condition of use of this site, all users must give permission for NHS Grampian to use its access logs to attempt to track users who are reasonably suspected of gaining or attempting to gain unauthorised access. All log file information collected by NHS Grampian is kept secure and no access to raw log files is given to any third party. In certain cases, a NHS Grampian participating website may implement a registration scheme which will allow usage to be tracked. NHS Grampian policies do not permit this to be done except in cases where users have given informed consent for this to be done, and offending sites will be removed should NHS Grampian become aware of any breaches of this policy. NHS Grampian will endeavour to ensure that participating organisations have proper data-protection procedures in place in respect the information they make available through their websites. We process your information in the following ways: usage analysis, trend analysis, campaign monitoring and content planning. Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: As mentioned in the reasons for using consent, we do share your personal information with third parties and they include; Google Inc., through Google Analytics traffic analysis software. If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required, via this privacy statement. We shall stop processing your personal information if the lawful basis used is no longer relevant. Your individual rights Under the GDPR your rights are as follows. You can read more about your rights in details here; the right to be informed. the right of access. the right to rectification. the right to erasure. the right to restrict processing. the right to data portability. the right to object. and the right not to be subject to automated decision-making including profiling. You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.We handle subject access requests in accordance with the GDPR. Internet cookies We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device; please see your web browser options. Cookies that we use are; NHS Grampian does not store any information that would on its own allow us to identify individual users of this service without their permission. Any cookies that may be used by NHS Grampian are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties. Data security and protection We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement. Transparent Privacy Explanations We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology. Sponsored links, affiliate tracking & commissions NHS Grampian do not advertise commercial or third party products, or derive commissions from any user interaction with this website. NHS Grampian employ affiliate tracking via Google Inc. 'Google Analytics' tracking software, which logs your Online Identifier (IP Address), the pages you visit on this site, their titles, content and the keywords you use to find this site's content. Email marketing messages & subscription Under the GDPR, NHS Grampian use lawful basis 'consent' for anyone subscribing to a newsletter or mailing list provided from this domain (www.nhsgrampian.org). We only collect certain data about you, as detailed in the "Processing of your personal date" above. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data will show the activity each subscriber performed for that email campaign. Any email messages we send via this domain (www.nhsgrampian.org) are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences. Published: 13/10/2020 12:59 © NHS Grampian 2021 Partners & Affiliates Clinical Local Government Health & Social Care Affiliates Corporate Resources Corporate Reports & Plans Freedom of Information Search About this website Website Help Accessibility Copyright Privacy Policy Terms Of Use About this tool External Link Icon Cookie Control