Home About Us Services Responsibility Locations Technology Downloads Careers News Contact Our People Privacy Policy We understand that privacy and the security of your personal information is extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you. This policy applies to you if your use of our services requires us to process your personal information. This may be over the phone, online, or otherwise by using our website or interacting with us on social media. This policy gives effect to our commitment to protect your personal information and has been adopted by all of the companies and businesses in our group. Who we are: When we say ‘we’ or ‘us’ in this policy, we’re referring to ARR Craib Transport Ltd. For the purposes of data protection legislation we are the data controller and may also use data processors to process your information on our behalf. Personal data we collect: We may collect and process the following data about you: Customers/Prospective Customers: You may give us personal information about you by filling in forms or by corresponding with us by telephone, e-mail or otherwise. The information you give us may include your name, address, email address and phone number, financial and credit card information, information regarding your shipment such as the details and nature of the products being delivered, their source and their destination. Job Applicants: The applicant may directly, or through the use of a recruitment agency, provide us with personal contact information, employment history and reference contact information in the form of a CV, application form or speculative application via email or post. Website Users: We may obtain information about your usage of this website using Cookies. How we use your personal information: When you contact the Company by submitting an application, request, enquiry or feedback, you will be agreeing to the use of your personal information by us to respond to you and facilitate the requirements of your request where necessary. This information will be used to: Fulfil your orders and provide refunds where necessary. Allow you to feedback on our services and for us to respond as required. Begin the employee recruitment processes Inform you about the performance of the Company. Help to improve and develop our services. We must always have lawful grounds for processing your personal information, most commonly this will be to perform a contract that we have entered with you, or are about to enter into. Alternatively, we will process information where there is a legitimate interest to do so (for example when we are responding to your feedback and enquiries we will legitimately need to use your personal information in order to correspond with you). From time to time we send information relating to the business and our products that we think may be of interest to our customers and former employees. If you do not want to receive this information, you can let us know by emailing enquiries@arr-craib.co.uk. Quicklinks Contacts Quote Request Career Opportunities Health & Safety Certificates & Accreditations Feedback Image Gallery Modern Slavery Transparency Gender Pay Gap Report Privacy Policy Client Login ARR Craib Transport Ltd trades under current RHA Conditions of Carriage, UKWA Contract Conditions for Logistics, BIFA Standard Trading Conditions and CMR Conditions (whichever applies). © Copyright 2013 ARR Craib Transport Ltd. All rights reserved. Registered in Scotland No: SC75026. Registered Office: Howe Moss Drive, Kirkhill Industrial Estate, Dyce, Aberdeen, AB21 0GL. VAT No: GB 927 195 989. FS 10318