search My pages Home Currently Electricity trading Electricity network District heating Fuel Operating information Customer service Work with us Interruption map Are you without power? Compensation in the event of a power failure HomeOperating informationAre you without power? Are you without power? When the power goes out, the reason may be that there has been an interruption in our electricity network or a fuse may have tripped in your home. Always start checking your own facility first. The best way is to check if the neighbor has power. If not, the fault is probably on the electricity grid and then you need to contact us by phone: 0302-558 50, Monday-Thursday at 8.00-17.00 and Friday at 08.00-13.00 or on-call / other time on 0302-164 20. If, on the other hand, the neighbor has electricity, you can follow the steps below to figure out where the fault is in your property. Completely without power - check for yourself! Are there earth leakage circuit breakers? Check if it has tripped. If the earth leakage circuit breaker has tripped, try turning it on. Unscrew or turn off the fuses in your control panel. Switch on the earth leakage circuit breaker. Screw in or turn on the fuses one by one until the earth leakage circuit breaker trips again. Unscrew or disconnect the fuse that caused the earth leakage circuit breaker to trip. Check devices connected to the group that caused the trigger. If you do not find the fault yourself, contact an installer. If it has not been triggered, contact Lerum Energi on 0302-558 50, Monday-Thursday at 8.00-17.00 and Friday at 08.00-13.00 or on-call / other time on 0302-164 20. Partly without power - this may be due to! First and foremost, check the fuses in your control panel. If the symbols L1, L2, L3 appear in the display on your electricity meter, you have power up to your system. If you are missing any of the L1 L2 L3 in the display, there may be two reasons: One of your meter fuses is broken. Du saknar ström fram till din anläggning. Om inget syns på mätarsäkringarna. Slå från huvudströmbrytaren och byt plats på säkringarna. Slå till huvudströmbrytaren och kontrollera om felet har flyttat sig (andra delar av huset blir strömlöst). Om felet har flyttat sig är en av säkringarna trasig. Byt ut den trasiga säkringen och du bör ha strömmen åter. Om inget av ovanstående hjälper, kontakta Lerum Energi på 0302-558 50, måndag-torsdag kl. 8.00-17.00 och fredag kl. 08.00-13.00 eller jour/övrig tid på 0302-164 20. Lerum Energi Om oss Kundservice & Kontakt Aktuellt Driftinformation Avbrott Om det blir strömavbrott Följ oss Miljö Lerum Energi är miljödiplomerat sedan 2009 Lerum Energi AB Lerum Fjärrvärme AB Lerum Elhandel AB Elvägen 7 443 61 Stenkullen 0302 - 558 50 energi@lerum.se About the Website - Privacy Policy