MARKET RESEARCH LOYALTY & CRM IT SOLUTIONS GROUP INVESTORS IT SOLUTIONS INNOVATIVE TECHNOLOGIES DEVELOPPED IN-HOUSE AND DESIGNED TO MEET OUR CLIENTS' AND PARTNERS’ REQUIREMENTS IN-HOUSE TECHNOLOGY All our technology is developed in-house by our R&D teams. It is based on standard Open Source and hosted on proprietary servers FLEXIBLE TEAMS The excellence and diversity of the areas of expertise of our employees make it possible to meet all your technological needs MODULAR TOOLS Our technology provides a powerful collection of modular tools easy-to-use offering easily interfacing with all existing web and mobile platforms INTERNAL IT TEAM FOR INNOVATIVE SOLUTIONS Bilendi focuses more and more on research, development and innovation to ensure the use of the latest technologies and tools. Composed of project managers, project owners, developers, R&D team, mobile developers, system and network administrators and web designers, Bilendi IT team creates and maintains all innovative technology that we use and supports you in the realisation of your projects. The excellence and diversity of the areas of expertise of our employees offer technical and strategic solutions for each external project, from the briefing to its completion. Our agile approach guarantees full transparency of the actions and fast delivery. MEET OUR TEAM INNOVATIVE MODULAR TOOLS EASY-TO-USE Designed to meet our clients' and partners' most varied and demanding requirements, our technology can be customised to suit your needs. Bilendi R&D Team develops powerful collection of modular tools easy-to-use offering easily interfacing with all existing web and mobile platforms. Including modular technology for data collection, database administration and management modules, our platform has been designed to help you to optimise customers engagement, collect and manage survey data. Our customised modular tools: Management back-office Data-mining tool Proprietary technology Data querying tool Campaign automation Routing (e-mails, notifications, SMS) KPI and statistics Management gift Bespoke development BDD / Mobile / Web Online advertising campaigns Consumer log Bilendi’s technology is based on standard Open Source programming languages and is self-hosted by our team. Our application software is patented and filed with the benchmarking organisation LOGITAS. It ensures the security and fluidity of all of our clients’ data. MEET OUR TEAM EXPERTISES TECHNOLOGY FOR MARKET RESEARCH The main challenge facing the research world lies in the capacity to find the correct survey targets quickly. We have therefore worked on a platform specifically designed to fully resolve this issue. Customised tools, capable of searching our various databases around the world simultaneously and in real-time. An unique, cross-channel (email, text message, mobile push notification) work environment that allows us to reach our members rapidly and efficiently. Our platform also has web advertising tracking tools suitable for the research industry, capable of surveying users that have been exposed to specific ad campaigns. Customised tools, capable of searching our various databases around the world simultaneously and in real-time. An unique, cross-channel (email, text message, mobile push notification) work environment that allows us to reach our members rapidly and efficiently. Our platform also has web advertising tracking tools suitable for the research industry, capable of surveying users that have been exposed to specific ad campaigns. TECHNOLOGY FOR CUSTOMER ENGAGEMENT Our technological solutions are built on a robust, tried-and-tested structure. Our platform is capable of processing millions of transactions as effectively in real-time via web services (SOAP and REST), as via high volume batch processing. Its flexibility means it can connect with all types of IT systems: AS/400 type systems Checkout systems Internet sites etc. The platform, which is fully customisable, is designed to provide an all-inclusive solution to optimise customer engagement. You can monitor and configure your programme from our back-office systems in real-time. This solution is available in SaaS mode, which requires no upgrade of your internal platform. MOBILE APPLICATION DEVELOPMENT Bilendi’s systems are equally as applicable to mobile terminals, smartphones and tablets. We can develop customised applications for these that focus on brand/customer relationship. Customers' reviews Loyalty tools Ad hoc applications Consumer behaviour management MOBILE GEOLOCATION FEATURES Following on from our development work for the social mobile platform Tellmewhere, we now offer solutions that are adapted to geolocation systems on mobiles and to Smart Cities. Going beyond simply putting places on a map, we have developed tools that allow real-time interaction: With members of a community With your customers From a point of sale In a predefined nearby area Advanced algorithms for recommendations mean we can also suggest, according to location, places that are relevant to your customers or their friends. LEARN MORE Understand, Engage, Retain BACK TO TOP MARKET RESEARCH Our panels Full service Passive measurement Community recruitment Interactive solutions Mobile solutions Healthcare panel T&C LOYALTY & CRM Engagement & loyalty expertise Expertises Areas of expertise Program from A to Z Industry solutions Case Studies References IT SOLUTIONS IT Teams Technologies solutions GROUP History Offices Teams INVESTORS Key figures Press releases Financial agenda Financial documents CONTACT ©2018 Bilendi Technology - Legal notice - Privacy policy