LOCATIONS CONTACT CAREERS SIGN IN PERSONAL BUSINESS ABOUT RESOURCES NEWSROOM COVID Resource Center Come what may, we are here to help you bank with confidence. All Vista Banking Center Lobbies are Open for Business. During these unique times, our top priority remains the health and well-being of our team members, valued clients, and the communities we serve. It is our hope that this resource page serves to answer any questions about our response to COVID-19. Should you need to know more, don't hesitate to contact your local Vista banker at the Banking Center below. Abernathy Austin Dallas Ft. Worth Hale Center Haskell Idalou Lubbock Petersburg Plainview Ralls Working Together For Your Safety: As we navigate the recent uptick in COVID cases through the lens of People First, we have proactively taken appropriate measures to protect our team members, clients, and communities. Following recommended CDC, Texas, and local guidelines, we continue heightened hygiene and daily cleaning practices, social distancing and face covering efforts, as well as ensuring our clients have what they need to navigate our online & mobile banking platforms, full-service drive-thrus, VISTAlive ATMs, and curbside banking alternatives. Full-Service Drive-Thru Banking For your added safety and convenience, we stepped up our drive-thru services to provide the same great assistance you have come to expect from Vista Bank lobbies. Below are a few of the drive-thru services we can provide. Click here to see if your branch offers full service drive-thru banking. Account Inquiry, (also available with online banking and over the phone 1-877-491-2265) Check Cashing Cash Withdrawals Cash or Check Deposits, (or you can use remote deposit capture) Wire Transfers Temporary Checks Safe Deposit Box Access Curbside Banking In order to serve you better, in many locations you will soon note the addition of curbside banking. You can utilize this service to pick up debit cards, make a wire transfer, request a notary and more. If you require cash services, you will still need to use the drive-thru. To utilize curbside banking, please pull into one of the designated parking spots, call the provided number on the sign, and a Vista banker will come to the car to help you. Online Banking Telebank Questions about PPP Loan Forgiveness? GET STARTED Tips to Avoid Coronavirus Scams and Protect Your Money Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself in our Fraud Resource Center. Vista Bank will NEVER ask for your username, passwords, PINs, or personal account information through unsolicited emails, phone calls, text messages, or pop-up windows. If you receive an unsolicited request for this information, please call or visit your local branch or our centralized customer service number at 877.888.4782. Helpful 24/7 Numbers: Lost/Stolen Card: 1-800-500-1044 Telebank: 1-877-491-2265 Electronic Banking Technical Support: 844-850-1699 Activate Debit Card/Change PIN: 866-633-5293 24/7 Activate Debit Card/Change PIN: 866-633-5293 Electronic Banking Technical Support: 877-888-4782 Dallas Headquarters: 214-416-8300 Email: info@vistabank.com Visit your nearest Vista Bank Location More Resources: CDC: COVID-19 Homepage CDC: What You Should Know CDC: Preventing COVID-19 Spread in Communities CDC: Higher Risk and Special Populations DSHS: Texas Case Count CDC: Delta Variant FDIC: COVID-19 Homepage Rest assured our Bank's Pandemic Readiness Committee is monitoring daily updates from the CDC, FDIC, SBA and other credible industry sources. We will keep you updated in real time here as well as through email, and social media on Facebook, Instagram, Linkedin and Twitter. *This is the best and most accurate information we have garnered as of the day posted. Personal Personal Checking Overview Personal Loans Savings, CDs, IRAs Business Business Checking Overview Business Lending CDs and Savings Treasury Management Quick Links COVID Resource Center Fraud Resource Center Business Resource Center Locations Contact Financial Forms Lost or Stolen Card Careers Download Adobe Reader News Vista Newsroom Privacy Policy Copyright © 2020 Vista Bank