Search Informa Home About Us Divisions Investors Sustainability Talent Media Contact Home Investors Annual Reports 2020 Annual Report: Depth & Data Read about the latest developments at Informa, the activities of our Board, our financial results and how we managed the impact of the COVID-19 pandemic in the Group’s 2020 Annual Report, Depth & Data. Strategic Report Governance Report Financial Statements Request Annual Report Hardcopy View 2020 Annual Report (8.6MB pdf) Chair's Introduction Stability and Strength After a year that nobody could have predicted, it is a real achievement that your Company enters 2021 in a position of stability and security. This provides a solid foundation on which to build, in a year that is likely to remain highly uncertain. Read Derek Mapp's introduction Derek Mapp Chair Group Chief Executive Review Agility and Specialisation In an exceptional and demanding year, we successfully secured the stability of the Group through a comprehensive programme, which both responded to the immediate disruption of the pandemic and laid the foundations for revitalisation and a return to sustainable, long-term growth. Read Stephen Carter's review Stephen A. Carter Group CEO COVID-19 Action Plan In January 2020, we moved at pace to establish a comprehensive plan that would respond to and where possible get ahead of the effect of the COVID-19 pandemic. Our strategy was to secure the stability and strength of the business, in order to preserve the long-term value of Informa’s brands, customer relationships and culture. Our five-part focus was on supporting colleagues, championing our customers, ensuring operating flexibility, managing our costs and cash, and achieving stable and secure financing. See the full COVID-19 Action Plan 2020 Financial Results Informa’s 2020 financial performance reflects the combination of strength in our subscription and digital products and significant disruption to our physical events portfolios. Informa Intelligence and Taylor & Francis performed resiliently during 2020. Informa Markets, Informa Connect and Informa Tech generate a majority of revenues from activities linked to physical events, and as a result saw a significant reduction in revenues. The breadth and depth of the Group and the effectiveness of our COVID-19 Action Plan, however, meant that Informa achieved stability and security during 2020, entering 2021 with a cash positive run-rate despite an underlying Group revenue decline and a statutory operating loss. Explore 2020 Informa Financial Review £1,661m Statutory revenue (41%) Underlying revenue decline £268m Adjusted operating profit £(880m) Statutory operating loss £600m+ Annualised total savings in 2020 £1bn+ Cash and available facilities The Heart of Informa Learn about the people and relationships that are most important to Informa, and what we did to support and work closely with colleagues, customers, suppliers and investors in 2020. Learn more in our 2020 Annual Report Sustainability at Informa Informa is an increasingly high performing business when it comes to sustainability and ESG. Read about the 2020 launch of our five year FasterForward programme and the areas in which we are accelerating our work. Read more in our 2020 Sustainability Report Spotlight on our businesses Event portfolios Event-led Businesses Informa Markets, Informa Connect and Informa Tech were significantly impacted by the pandemic, when physical events were unable to take place in most regions. We held over 500 virtual events and put considerable focus on customer engagement and service. Read in full on page 51 prevnext Event portfolios Virtual events Intelligence Clinical Trials T&F Open Research Board Activities Read about the Board’s areas of focus in 2020 and key activities and developments, including the appointment of John Rishton as Chair from June 2021. Learn more on page 94 Risk Management Our approach is to manage rather than avoid risk, within a tolerance and appetite framework formally articulated by the Board. Read more about Informa’s principal risks and the emerging risks we monitor closely. Learn more on page 66 Trends in our Markets Enterprise Tech Remote Control 2020 marked the quickest transformation in working practices in living memory. Almost overnight, millions of office-based employees were forced to work from home, with some not expecting to ever return to the office full time. Read in full on page 24 prevnext Enterprise Tech Pharma Environment Previous Annual Reports 2019 Annual Report Download 2018 Annual Report Download 2017 Annual Report Download View full archive Contact Us Office Locator Email Alerts LinkedIn Twitter Facebook RSS Feed About Us Divisions Investors Sustainability Talent Media Contact Accessibility Statement Terms & Conditions Privacy Policy Cookie Policy Modern Slavery Statement Site Map Informa PLC registered in England & Wales with number 8860726, registered office and head office 5 Howick Place, London, SW1P 1WG, UK. Lloyd's is the registered trade mark of the Society incorporated by the Lloyd's Act 1871 by the name of Lloyd's. © 2021 Informa PLC We use cookies to help provide you with the best possible online experience. Please read our Privacy Policy and Terms & Conditions for information about which cookies we use and what information we collect on our site. 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