Partners Careers Blog Support MyCBTS Why CBTS Cloud Communications Infrastructure Consulting Security Contact Us Hosted Enterprise Unified Communications Home • Communications • Unified Communications as a Service (UCaaS) • Hosted Enterprise UC Collaboration revolutionized Organizations are facing the combined challenges of enabling collaboration and mobility for employees while improving business agility and simultaneously safeguarding their business. Developing a cloud roadmap and migration strategy adds further complexity to choosing communications platforms and providers. CBTS solves the top challenges facing organizations today. Hosted Enterprise UC provides industry-leading collaboration services to organizations as a cloud service. It offers the flexibility and security of an on-premises solution while providing organizations with efficient resource management capability. Embracing the cloud Transform your business with UCaaS Download Now Comprehensive communications solution Hosted Enterprise UC is a cloud-based, fully hosted unified communications (UC) solution powered by Cisco’s industry leading Hosted Collaboration Solution. Hosted Enterprise UC provides our enterprise clients with the full UC suite of applications, including key components such as telephony (local, long distance, and toll free), Cisco Webex, mobility features, and Cisco IP handsets. Powered by Cisco HCS, HCS-CC, & Webex Fully managed as an OpEx expense High availability redundant platform Robust feature profiles Unparalleled scale and customer flexibility World class engineers on design, deployment, and implementation Customer Case Studies UCaaS supports hospital’s M&A strategy A growing health system in Florida implements a hosted unified communications solution that supports their merger and acquisitions strategy and integrates with their mission-critical applications. Read case study Aging technology, lack of capital Morehead State University was looking to replace outdated technology with minimal capital investment. MSU turned to CBTS to design, deploy, and manage a state-of-the-art unified communications solution. Read case study Centralization and simplification State government agency was looking to centralize and standardize a communication and collaboration solution for over 550,000 employees while freeing IT staff from managing communications so they can focus on their constituents. Read case study Secured unified communications When it comes to security, CBTS is serious about the availability, confidentiality, and integrity of the solutions we provide for our customers. Our information security program is based on the National Institute of Standards and Technology (NIST) SP 800-53 guidelines: Physical access Annual training Logical access Audit logging/IDS/IPS/storage encryption Calling/voicemail/recording/DTMF masking Key benefits Simple monthly subscription Significantly reduce one-time capital investment and move to a predictable monthly fee. Flexibility and scalability Add and remove users and quickly deploy new sites or users. High availability platform Geographically-redundant SIP cores, data centers; MPLS and Internet carrier diversity. Integrate cloud collaboration Solution based on open standards and interoperability. Free up IT resources Allocate resources to business initiatives and deliver the latest collaboration features using the cloud. World-class professional services Dedicated engineers and deployment and implementation specialists. CBTS & Cisco Partnership Cisco Specializations Gold Certified – Cisco’s highest level Master – Cloud Builder, Collaboration, Cloud and Managed Services Provider & TelePresence Cisco Powered Cloud & Managed Service Provider – UC as a Service on HCS, Contact Center as a Service Provider on HCS, Managed Business Communications, Infrastructure as a Service Top 3 Cisco HCS providers in the world Thanks to the implementation of Hosted Enterprise Unified Communications from CBTS, the National Association of State CIOs (NASCIO) awarded the State of Ohio CIO and team with first place in "Information Communications Technology (ICT) Innovations" for combining best-in-class technology with significant taxpayer savings. This national award is given to the best state-level ICT implementation across the country. Integrated contact center & collaboration solutions Cisco Webex A secure all-in-one team collaboration application that provides end users the latest technology in video meetings, team messaging, file sharing, and white boarding. Go to Collaboration Solutions Five9 Contact Center Five9 Contact Center delivers an omni-channel experience, built-in CRM integrations, and open APIs to meet any customer requirements. Go to Contact Center Cisco enterprise contact center Designed for companies with up to 12,000 knowledge workers or agents per customer instance. With a wealth of services to run your contact center in the cloud, rapid provisioning, flexible scalability, and lower support costs, you will benefit from more satisfied customers and fewer incoming calls. Go to Contact Center Interested in Hosted Enterprise UC? 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