Buy Now PH. 1-800-535-2257 WARRANTY & REFUND POLICY HYDRAULIC JACK WARRANTY AND REFUND POLICY U.S. Jack offers returns and warranties for our hydraulic jacks, jack stands, and more to give our customers the confidence they need when making an order. Our dedication to customer satisfaction will ensure a great experience when buying products with us, and, if any unfortunate circumstances occur, our policies are designed to help you still get the great equipment you need from us. See the details outlined below. Return Policy If you wish to return a new product within 14 days of purchase, you must first receive a Return Goods Authorization (RGA #) from us and state the reason why you wish to return the product. In addition, there will be a 15% restocking charge and shipping/ freight will be prepaid at your expense. We can only refund shipping/ freight costs if the return is a result of our own error. Please contact us ( via phone, fax, or e-mail) to alert us of your return, request an RGA #, and tell us the reason for your dissatisfaction. Your satisfaction with our products is of the utmost importance to us. After 14 days of purchase, no product returns will be allowed. No exceptions. Warranty Policy All U.S. Jack manufactured products are warranted for a period of one year against defects in material and workmanship. This warranty is limited to the original consumer purchaser. Warranty does not cover damage due to accident, neglect, misuse, or products that have been altered or modified, or to which attachments not recommended by the manufacturer have been added. Proof of purchase is required and all warranty claims should be submitted directly to U.S. Jack CO. with a receipt, a description of the problem/ issue, along with your name, address, and phone number/ contact information. We will either repair or replace the product, as specified by the terms of this warranty policy. Please package the merchandise carefully to avoid damage during the return shipment and send it to: U.S. Jack CO. Attn: Robert Mulson 1125 Industrial Court Benton Harbor, MI 49022 P: 269-925-7777; or Toll Free: 1-800-535-2257 F: 269-925-6656 Find a Dealer Near You Search Companies Proudly Served PRODUCTS Standard Hydraulic Bottle / Hand Jacks Hi-Range Hydraulic Bottle / Hand Jacks Short Hydraulic Bottle / Hand Jacks Long Ram Hydraulic Jacks Hydraulic Floor / Service Jacks Garage / Jack Stands Hydraulic Pump, Hose, & Ram Assemblies Port-A-Power Hydraulic Kits Hydraulic Transmission Jacks Scissor Jacks Transmission Jack Accessories Release and Handle Options Product Spec Sheets Warranty & Refund Policy APPLICATIONS Customized / OEM Applications Defense and Military Products / NSNs SERVICE Overview Hydraulic Jack General Information Operating Instructions & Parts Manuals Parts Price Book & Repair / Seal Kits Service Centers TALK TO A REPRESENATIVE 1125 Industrial Court Benton Harbor, MI, 49022 PH: 1-800-535-2257 FAX: (269) 925-6656 ©2021 U.S. Jack All Rights Reserved. Web Design by Blue Fire Media Sitemap | Login