Career ContactEN DE Solutions References About us Press Blog Events Services & Support INDIVIDUAL SUPPORT. We've got your back. 24/7 and 365 days a year! At ppi Media we attach great importance to service and support. Our team will gladly assist you, no matter how complex your requirements or what problems you have - we always find a solution that will help you to work successfully on your projects. We are here for you. In our customer portal, we keep you always up-to-date in the processing status of your issue. Here, you will find the technical documentation of our software solutions. Documentation Helpdesk Are you already a customer but do not have the necessary credentials yet? Please feel free to contact us at info@ppimedia.de. Enjoy all the benefits of outsourcing. Be more flexible when planning your resources and keep an eye on all your costs - from the IT infrastructure to the user. Discover new freedoms and focus on your core competencies once more. Disaster Recovery Our disaster recovery system is a backup system in a separate location, that is permanently synchronized with the actual production system. This means that all your data is secured and you can be sure, that all operations are running in case of an emergency. Application Monitoring We take care of monitoring the ppi applications and help you to configure and integrate them into your existing systems. We also provide 1st level support and give you advice on how to use our applications. A patch and update service is also included. Preventive Server Maintenance We maintain your operating systems, databases and ppi applications so that you can always do your work. Potential errors are proactively searched for and fixed to reduce downtimes to a minimum. We also support you in performing updates and patches. International Support Hotline 365/24/7 Our experienced and competent support team consists of more than 30 colleagues and is there for you day and night. We provide quick, reliable and competent help – customer satisfaction always comes first for us. Project Management & Implementation Services We can offer you professional project management including all steps from the requirements analysis to the go-live and with a dashboard ensuring high transparency during the project phase. Solutions Content Creation Production Automation Digital Services About us References About us Career News Press Events Contact Contact Services & Support © 2021 ppi Media GmbH - All rights reserved Imprint Data privacy Privacy Preference We use cookies on our website. Some of them are essential, while others help us to improve this website and your experience. Essential Statistics Accept all Save Individual Privacy Preferences Cookie Details Privacy Policy Imprint