Call us Email us Who We Serve What We Do Resource Center About Us Careers Blog We help our clients grow. At Carenet Health, we focus on three areas of impact for our clients: increasing revenue, lowering costs and improving the healthcare consumer experience. Leveraging our Intelligent Engagement™ approach and insight from thousands of patient and health plan member interactions every day, we consistently outperform other engagement and virtual care efforts. We’ll even guarantee it. NEW! GET THE 2022 HEALTHCARE ENGAGEMENT FORECAST SUBSCRIBE TO OUR NEWSLETTERS FOR BEST PRACTICES WHO WE SERVE Supporting 86 million healthcare consumer lives. More than 250 of the nation’s premier health plans, healthcare organizations and Fortune 500 companies already trust Carenet Health as an extension of their organizations, connecting with consumers and patients on their behalf. How can we partner with you? REQUEST A PROPOSAL FROM US Health Plans Providers Employers Healthcare Service Companies Transforming healthcare engagement. Let’s work together to give healthcare consumers personalized, compassionate on-demand experiences. Because collectively, those experiences can impact costs, outcomes—and lives. Learn More WHAT WE DO Solutions powered by clinical expertise and specialized teams. As engagement experts for 30+ years, we know how to motivate, and consumerism has always been in our DNA. That means we know how to drive ROI by meeting your consumers when and where they need you. From 24/7 virtual care and ER diversion to helping you manage Star and HEDIS improvement initiatives, we’re ready to help you succeed in four primary areas. 01 Healthcare Consumer Engagement Solutions 02 Clinical Support Solutions 03 Telehealth Solutions 04 Healthcare Advocacy and Navigation consumer activation rate saved annually in care cost avoidance for clients average consumer-to-nurse satisfaction rating in added client revenue via one engagement program WHAT OUR CLIENTS SAY “Carenet is best-in-class when it comes to Medicare member engagement.” Senior Vice President Medicare Advantage Part C, D plan 12345678 Trending in the Resource Center Carenet Health’s 2022 Healthcare Consumer Engagement Forecast, Free to Download Download the 2022 Healthcare Consumer Engagement Forecast to see our seven predictions and learn what your organization can do to prepare. The Healthcare Consumer Engagement Forecast is published annually by Carenet Health and is based on interviews with many of the... READ ARTICLE Co-Sourcing Strategy Meets Rising Service Demands, Exceeds Member Satisfaction Trends Download our case study to discover how one health plan transformed its workforce model to cost-effectively deliver member support during a period of intense growth. A Fortune 500 health plan was focused on creating exceptional consumer experiences. But customer... READ ARTICLE Infographic: State of the Stars – Medicare Advantage CMS Stars Program Changes Download our infographic for Medicare Advantage and Part D plans for insight into key changes in the CMS Stars program. In our latest Stars-related resource, we’ve gathered an at-a-glance look at key changes to the CMS Stars program, including: • Key measures... READ ARTICLE Want a difference-making career? We should talk. We’re looking for the best and brightest. View positions for our healthcare call center, nurse advice line and more » CAREERS Positions CONTACT US Sales 800.809.7000 Recruiting 210.595.2200 CORPORATE OFFICE 11845 Interstate 10 W San Antonio, TX 78230 210.595.2000 Privacy Policy