1-2-10 Year Home Warranty FEEL SECURE WITH OUR HOME WARRANTY Customer satisfaction is our number one priority at Caviness & Cates Communities. We are pleased to offer our homeowners The Caviness & Cates 1-2-10 Year Warranty which is detailed in your Homeowner's Guide and Warranty Manual. This Homeowner's Guide and Warranty Manual has been prepared to provide you with useful information on your new home and to help you better understand the procedures that have been established to address customer service. Please refer to your manual to determine if a service request is needed. We have a highly motivated and professional staff that will be happy to assist you after you move into your home. If problems, questions, or complaints of any nature occur, please contact the Warranty Department bycompleting the warranty claim form below. The information you provide will be used to better understand your needs and determine which action is required. A Caviness & Cates Warranty Team Member will contact you regarding your concerns. SUBMIT A WARRANTY CLAIM HOMEOWNER'S GUIDE & WARRANTY MANUAL DOWNLOAD GUIDE Maintenance Information And Home Warranty Guidelines With Contracts Dated After November 1st 2020 HOMEOWNER'S GUIDE & WARRANTY MANUAL DOWNLOAD GUIDE Maintenance Information And Home Warranty Guidelines With Contracts Dated Between June 21st 2018 - October 31st 2020 WARRANTY BUSINESS HOURS Warranty calls are performed during normal business hours Mon - Thu 8am - 4pm & Fri 8am - 3pm. For emergencies during standard business hours contact: 910-722-1541| fax (910) 481-0585 EMERGENCIES AFTER HOURS Emergencies After Hours, Weekends, or Holidays. Please Call (800) 873-0634 TOP 10 HOME WARRANTY Q&A'S Get answers to your most frequently asked questions about home warranty. See our Top 10 list now. View Top 10 Warranty Q&A's Submit a Warranty Claim First Name * Last Name * Email * Phone * Street Address * City * State * Alabama Alaska American Samoa Arizona Arkansas Armed Forces Americas Armed Forces Europe Armed Forces Pacific California Colorado Connecticut Delaware District of Columbia Florida Georgia Guam Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Northern Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virgin Islands Virginia Washington West Virginia Wisconsin Wyoming Zip Code * Community * Lot Describe your warranty claim * SUBMIT YOUR CLAIM Top 10 Home Warranty Q&A's My caulking is cracked, separated, discolored or is peeling. What should I do? My drywall has cracks, nail pops, and needs paint touch-ups. How should I handle this? How do I change the heating and A/C air filter in my home? Why do my smoke detectors display a red light or beep? The garbage disposal stopped working. What should I do? One of my electrical switches, outlets do not work. I want to remove and clean my window screens and clean exterior glass. How do I do this? I need to shut off the water supply to my house. How do I do this? My plumbing pipes are clogged or my toilets are malfunctioning. What do I do? Landscaping Questions? Contact our New Home Specialists! SEND US A QUESTION ADDRESS: 639 Executive Place, Suite 400 Fayetteville, NC 28305 PHONE: Sales Information: 910.240.4422 Main Office: 910.460.5985 Fax: 910.481.0585 EMAIL: Sales Information: info@cavinessandcates.com Other inquiries: info@cavinessandcates.com PROUD TO BE A BETTER BUSINESS BUREAU ACCREDITED BUSINESS. Copyright © 2021 Caviness & Cates Building and Development Co.. All Rights Reserved. Caviness & Cates Building and Development Co. reserves the right to make changes in plans and specifications. Dimensions may not be exact. Features may vary according to different elevations and specifications at the discretion of the builder and may not be portrayed on marketing materials. Consult with a sales representative before writing an offer. Site Map Builder Realtor Login Builder Trade Login HIGH CONTRAST STYLES Powered by Homefiniti GET ANSWERS NOW