Home About Us Products Quality News Assistance "Actions are louder than words." David Charlot, co-CEO of Mobiwire SAS Quality At MobiWire, quality is our main priority. Mobiwire SAS designs and manufactures high performance and qualitative products based on customer requirements and market expectations for the mobile phone industry, one of the most standardized industries in the world. To achieve these objectives we regularly pass standardised quality audits as requested by Telcos. How do we improve quality? Since 2015 we have invested $10 million dollars to reach higher standards for production capacity through purchasing the latest test and production machines and meeting the latest safety and health conditions. We have also expanded our Quality team to over 250 employees. Why do we invest to improve quality? To reach the highest operator standards we successfully passed all telecom global carriers R&D and factory audits. We design and develop products to meet and exceed customer requirements. From our surveys we have seen a high level of customer satisfaction; low and controlled product return rates further demonstrate the efficiency of our previous financial and human investment. As a result of our determination, our return rate is below 2% on the smartphone range. 1 Over 10 Million dollars invested 2 More than 250 employees in our Quality Department 3 Less than 2% of return rate on the smartphone range Corporate Social Responsibility Corporate Social Responsibility (CSR) was introduced as a response to numerous social and economic pressures. In 2001 the European Union delivered a green paper that became the cornerstone for all European companies wishing to embody a CSR philosophy. Corporate social responsibility provides the foundations of an integrated approach that combines economic, environmental and social interests to their mutual benefit. It opens a way of managing change and of reconciling social development with improved competitiveness. Being socially responsible means not just fully meeting legal expectations, but also going beyond compliance by investing “more” into human capital, the environment and their relations with stakeholders. Source: European Commission MobiWire promotes its Corporate Social Responsibility policy internally, through its stakeholders and its supply chain. Our involvement is recognized by both customers and 3rd parties through regular CSR yearly audits. 1 ECOVADIS Gold Status 2 Yearly customer audits & 3rd party CSR audits 3 OHSAS 18001-2007 Occupational Health & Safety Management System Our Certifications EcoVadis Gold Medal Diploma JAC (Joint Audit Co-Operation) award Diploma Environment The environment pillar is part of MobiWire CSR program. A 5 years GREEN Program Plan was defined to design responsible products from the production, through their lifecycle to their End Of Life. Several objectives are in consolidation and have been defined. In 2025 we plan to propose products with 100% of recycled plastics. Besides the production reduction impact to the environment with energy consumption savings, product lifecycle environment impact is also considered with a reparability index, durability, upgradability and End Of Life waste management. 1 Green Program Plan for 5 years 2 100% of recycled plastics in our products in 2025 3 54% of the product deliveries by sea in 2019 Our links Home About Us Products Quality News Assistance More on our website Our Privacy Policy Charger Information Declarations of Conformity Our social networks Contact us contact@mobiwire.com This website is the property of Mobiwire SAS. All rights reserved. Copyright © Mobiwire SAS 2021 Our Privacy Policy Understood