Welcome LOGIN SIGN UP Return to Cane Creek Return to Cane Creek Support Home Solutions How can we help you today? Check Ticket Status 1-828-641-9560 Knowledge base Cane Creek Support Headset Support 21 Do you have a Headset that fits my bike? Do you make an adapter that will allow me to use a tapered fork on my bike? Is my bike AngleSet compatible? Full Article - "Everything you need to know about Headsets" What size bearing do I need for my Cane Creek Headset? See all 21 articles Seatpost Support 18 How do I change the elastomer on my NEW Thudbuster ST? My seat is really low, will there be enough room for the NEW Thudbuster LT? My seat is really low, will there be enough room for the NEW Thudbuster ST? Can I tune or adjust the Thudbuster for my rider weight? Why did the elastomer come out of my Thudbuster while I was riding? See all 18 articles Bottom Bracket Support 6 What Bottom Bracket do I need for my bike? What Bottom Bracket do I need for my cranks? What's the Difference between radial and angular contact bearings? What tools do I need to Install my Cane Creek Bottom Bracket? Hellbender 70 Bottom Bracket Weights See all 6 articles Webstore Support 4 Will you notify me when my order ships and will I get a tracking number? Why does my order say Completed but I haven't received a tracking number? Return Policy Can I return an item I purchased? eeWings Support 25 What kind of grease or lubricant should I use on eeWings? What are eeWings made of? Can I touch up the brushed Titanium finish on my eeWings? Can I use a Shimano XTR 12 speed drivetrain with eeWings? What is the eeWings MTN spindle width? See all 25 articles Rear Shock Support 18 What size springs are compatible with my coil shock? What mounting hardware do I need for my bike? How do I tune my shock? Do you have a base tune for my frame? Can I change the eye to eye length on any of your shocks? See all 18 articles Fork Support 20 Where can I find the Serial Number on my HELM fork? Is the Helm Boost spacing only? What travel is the HELM fork available in? How do I adjust the progressivity of my HELM Air? Does it use tokens? Helm MKII User Manual See all 20 articles eeBrakes Support 8 What is the maximum rim width I can use with eeBrakes? What is the Reach on eeBrakes? What brake levers are compatible with eeBrakes? What is the maximum tire size that will work with eeBrakes? Do you sell replacement parts for eeBrakes? See all 8 articles Service Support 9 How can I get my fork or shock serviced? How much does service cost for my suspension? What is the current suspension service turnaround time? Can I get my AD series or Cloud Nine shock serviced? Can I change the eye to eye length on any of your shocks? See all 9 articles Crank Preloader Support 1 Preloader Installation Instructions for SRAM and Raceface Home Solutions