Contact us Help Blog Insights What we do About us Careers Coronavirus My account // ABOUT US Our Values Friendly - Inventive - Respectful - Skilled - Trustworthy About us > Our Values At FirstPort, we have five core values that we work towards every day. We listen to your opinions and strive to meet your needs as we are dedicated to delivering the highest standards of customer service. By investing in the best teams and constantly enhancing our skills, we are able to continually improve the quality of our ideas for your benefit. Above all, our number one priority is being wholly open and honest to gain, grow and maintain your trust. Friendly We look out for your best interests and show we care by dealing with you in a warm and friendly manner. Inventive We’re creative and resourceful. We strive to improve what we do and how we do it so we can provide the best ideas and solutions to look after people, their homes and communities. Respectful We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives and act with respect at all times. Skilled We’ve got the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed and we’re always building on that knowledge to constantly improve our quality of service to you. Trustworthy We’re always professional, reliable, open and honest. You can depend on us to keep our promises and follow through on our commitments. Coronavirus updates Help & Support Payments Service charges explained What is property management? Buying & selling your home Maintenance, improvements & repairs Residents’ queries Your account Feedback Modern Slavery Statement About us Careers What we do FirstPort Scotland FirstPort Lettings FirstPort Health & Safety Retirement Homesearch FirstPort Insurance Services My account Privacy Policy Cookie Policy Acceptable Use Policy FirstPort Terms & Conditions © FirstPort 2021 Registered Office: 11 Queensway, New Milton, Hampshire, BH25 5NR Built by Coast Digital