Sign in Existing user? Sign in to manage & troubleshoot your services. Sign in Support Billing & Account Order Confirmation and Order Status Order confirmation and order status Once an order is complete, we’ll send a receipt or order confirmation via email or text message. The service order confirmation will contain: A welcome video about your new service and, if applicable, the steps in your installation process Your installation or activation date Your order number A detailed description of the services you ordered and list of discounts applied An estimate of your monthly bill, any one-time charges, as well as an estimate of your first bill (which may be higher due to partial month and one- time charges) Once you’ve placed an order, you can always view and check the status at My Verizon or on the My Fios app. In addition to checking status, you can track your equipment shipping details, modify your due date and update your contact information. I didn't get a receipt or order confirmation email or text message. Why did I get multiple confirmations? What is an order preview, and why is it different from my order confirmation? Need more support? Verizon forums Order status Repair status Contact us Shop Devices Accessories Plans Home Internet & TV Entertainment Deals Holiday Deals Top Device Brands Samsung Apple Motorola Google Amazon Support Support overview Return policy Contact us Sign in Download My Verizon App About Verizon About us Careers News Responsibility Verizon Innovation Program Consumer education Brochures Most Popular Apple iPhone 13 Pro Samsung Galaxy Z Fold3 5G Apple AirPods Max Disney Apple Watch Series 7 Fios Verizon Visa�� Card Top Accessory Brands Otterbox ZAGG Beats Mophie JBL Fitbit Gear 4 Important Consumer Information Terms & Conditions Device Payment Terms & Conditions Report a security vulnerability Mobile customer agreement Announcements Radio frequency emissions Recall Legal notices Follow Verizon Follow Verizon Fios Site Map Privacy policy Accessibility Open internet Terms & conditions Advertise with us Do Not Sell My Personal Information About our ads © 2021 Verizon Chat with us