DEENIT Cookie settings Customer service employee (m / f / d) Avedo is one of the leading Germany-wide dialogue marketing specialists with 16 call centers in Germany and Europe. For our location in Rostock you are looking for a full-time or part-time telephone customer service employee (m / f / d) in the fields of telecommunications or e-commerce. No matter whether young or old, experienced in the industry or career changers - we welcome you. That’s how we are secure job and permanent full-time or part-time employment average € 13 / h (base salary plus variable remuneration based on performance and attendance) Option to work in the home office (after successful induction in the company) Mon-Fri between 8 a.m. and 6 p.m., 1 Saturday per month uncomplicated entry through on-the-job training Experienced colleagues (job mentors) accompany and coach you various development opportunities taking into account your potential extensive employee discounts (e.g. Warnow Park, online shops) Subsidized parking space and job ticket Your tasks Competent all-round support and advice for business customers, our n well-known clients in an in and out bound project  reliable and professional answering of all customer inquiries by email and phone (NO sales)  Analysis and optimization of existing processes Clarification of problem cases and complaint management by email Provision of technical information and the contract So are you Good knowledge of German in speaking and writing  confident use of PC applications very good communication and social skills Enjoyment in dealing with people on a daily basis Customer orientation and high commitment Teamwork, sense of responsibility, good communication skills Employee type: part-time / full-time Area: Customer care Location: Avedo Rostock GmbH St.-Petersburg-Str. 18b 18107 Rostock Germany Apply now! That sounds like you and we piqued your interest? Then take off! We look forward to your online application . ---------------------- All names are aimed at all genders. Apply now! Our awards You can find us here To see where to find us, please change yours Cookie setting . Your contact person Susann Höpner HR clerk / recruiter jobs.rostock [at] avedo.de Mobile: +49 381 2983 0104 Not the right job yet? to the job exchange #teamavedo Avedo - a brand of the STRÖER Dialog Group GmbH Contact imprint data protection Kununu Facebook Instagram Copyright © 2021 Avedo