Language Group Products News Events Press Focus on Contacts Home » Survey Extra Rulmeca Quality Survey Quality Survey Name of the Company filling the form scarce insuff. suff. good excellent 1 2 3 4 5 1 SERVICE QUALITY 1.1 Telephone line availability 1.2 Operator (kindness and fast sorting) 1.3 Products catalogue 1.4 Telephone contacts (kindness and helpfulness) 1.5 Commercial support for products choice 1.6 Technical competence 1.7 Answering speed 1.8 Sending offer timing 1.9 Sending order confirmations timing 1.10 Agents service 1.11 Claim resolution quickness 2 PRODUCT QUALITY 2.1 Product range 2.2 Product technological contents 2.3 Product quality 2.4 Price/quality ratio 2.5 Packaging quality 3 DELIVERIES 3.1 Delivery time 3.2 Respect of delivery dates 3.3 Flexibility (delivery of urgent orders) 3.4 Shipments 3.5 Administrative practices Suggestions / improvement requests Email Signature Privacy policy I hereby authorise you to include my personal data in your list for the possible dispatch of illustrative, advertising or promotional material according to Law 196/2003. At any time I will be entitled to ask for the amendment or cancellation of my personal data and to oppose their use by writing to the address indicated below. It is understood that such consent is conditional upon the observance of the law itself. Entry code ▲ Generate new code send poll Home » Survey Copyright © 2013 Rulmeca Privacy & Legal Contacts Phone: +39 035 4300 111 Fax: +39 035 545523 Mail: rulmeca@rulmeca.com Headquarters RULMECA HOLDING S.p.A Via A. Toscanini,1 I- 24011 Almè Bergamo