Contact Us Driver Assistance 800.477.2211 Driver Tools Client Tools CLIENT RESULTS Driver Satisfaction We understand that your mobile workforce drives your business. We also know they spend a lot of time in their vehicles. Providing them with a vehicle that helps them get the job done, services that are easy to use, and support that is helpful and caring all make a positive impact on their overall satisfaction. Because a satisfied workforce is a productive workforce. 0 skilled agents take care of your branches and drivers 0 satisfaction score 0 driver service center average speed-to-answer rate Award-Winning Branch and Driver Care Responsive and helpful. Comforting and patient. Above and beyond. This is how our clients’ mobile workforce describe their experience with Wheels. We are always there, ready to provide world-class services with expertly trained Wheels’ associates who are measured by the quality of a call, not length. Discover Branch & Driver Support “[Wheels] showed a tremendous example of incredible customer service and a great model that I’m going to keep in mind as I’m striving to be the best customer service person for my customers. You’ve made me feel I’m being looked after and that I’m important to you and your business.” – Fleet Driver Optimal Program Design Selecting the right program, vehicle and equipment has a significant impact on your drivers’ satisfaction. Our fleet consulting managers work to understand your business, fleet objectives and goals. They guide you through a strategic analysis focusing on what’s important to you. By offering a wide variety of mobility options — leased, reimbursement, pool solutions, ride-hailing, mobility budgets — we can recommend the right program and vehicle mix to please your drivers and stakeholders. Discover Strategic Consulting & Results+ Easy-to-Use Technology We offer a number of tools that help boost satisfaction rates. Between the Wheels Mobile Assistant app and DriverView online user portal, your drivers will feel connected to important fleet information. And with Wheels Direct, drivers can purchase their soon-to-be-off-lease vehicle for a great price. Learn About Technology & Information Security Driver Satisfaction Success Stories More Success Stories SUCCESS STORY Building Services Company Controlled Costs Through Vehicle Acquisition 25% reduction in out-of-stock orders $2M in out-of-stock premium savings Read Story SUCCESS STORY Canadian Fleet Makes Waves Towards Its 2030 Sustainability Goal 50% adoption in hybrid adoption Read Story SUCCESS STORY Healthcare Provider Prioritized Safety While Controlling Costs 10%+ improvement in all safety metrics Read Story SUCCESS STORY A Multi-step Approach Spells Success For Healthcare Company 23% reduction in collision rate 35% decrease in annual crash rate Read Story Related Wheels Services Keep your drivers top of mind with the tools needed to keep them satisfied, safe and on the road. Driver Safety A commitment to driver safety sends a message that you care. Gamification A fun and creative way to motivate and recognize drivers. Reimbursement Uncover options to fit your drivers’ needs and wants. Maintenance Avoid downtime and stressful situations. Toll & Violations No more itemized expenses, no more managing transponders. Fuel Management Easy transactions and no out-of-pocket expenses. Raise Your Driver Satisfaction Levels With Wheels Contact Us Subscribe to our FleetWeek newsletter for weekly driver and fleet resources. COMPANY About Us History Fleets We Serve Leadership Team Careers SERVICES Vehicle Acquisitions & Upfitting Remarketing Leasing Reimbursement Shared Mobility Fleet Management Services TECHNOLOGY Reporting & Analytics Expense Planning & Forecasting Vehicle Selection & Ordering Gamification Mobile Applications Branch & Driver Support OUR APPROACH Onboarding Technology & Information Security Strategic Consulting & Results+ Quality Supplier Management Business Continuity Driver Engagement CLIENT RESULTS Client Success Stories Revenue Generation Driver Satisfaction Risk Mitigation Compliance Environmental Social Governance Operational Efficiency Cost Optimization RESOURCE HUB Library Events COVID-19 LET’S CONNECT Contact Us Driver Tools Client Tools DRIVER ASSISTANCE 800.477.2211 © 2021 Wheels, Inc. All rights reserved. | Privacy Policy | Supplier Code of Conduct