Home About Locations Customer Login Careers COVID-19 Update Contact Us INSURANCE INFO KSI Auto Parts Insurance Information DAMAGE CLAIMS KSI inspects all parts prior to shipment. Damage may occur during transit. Please inspect all parts when receiving or in the same business day so parts can be replaced in a timely manner. LABOR CLAIMS KSI Auto Parts offers a comprehensive labor reimbursement program that is designed to protect our customers in the rare situation they find a part to be defective after installation. In order to qualify for labor reimbursement, the following guidelines must be met: · Labor time for any repair will be in conjunction with the labor guides as presented in any of the approved major electronic estimating systems. If requested, the shop should provide a copy of the original estimate · KSI will evaluate on a case by case basis the reimbursement/partial reimbursement to the repair facility for additional labor expense incurred for a confirmed defective certified part(s) · The repair facility or insurance company representative must inform their KSI location of any defect immediately at the time of discovery. At this point, we will make the decision based on the documented evidence that is provided by the licensed repair shop or insurer that validates the claim to KSI’s satisfaction that the part has a manufacturing or design defect. to send a qualified parts technician to examine the allegedly defective part. If a technician is not available to view the part on the vehicle, digital photographs must be taken of the part while still on the vehicle and submitted with the claim of reimbursement · Any repair facility that is currently in poor financial standing with KSI Auto Parts or has been delinquent in payments within the previous 6 months is not eligible for labor reimbursement. Also, anticipated labor reimbursement cannot be used as payment on past due invoices It is the responsibility of the repair facility to inspect parts for correctness and obvious defects prior to preparation and installation. No labor reimbursement will be made for work performed in error External Links: CAPA Complaint entry form http://www.capacertified.org/capa-complaint-program/capa-complaint-form/ CAPA Seal Search http://www.capacertified.org/parts-search/seal-search/ For questions or assistance please contact the Insurance Team at InsuranceTeam@ksiautoparts.com KSI Auto Parts is based in South Plainfield, NJ and is an industry-leading distributor of quality aftermarket collision parts in North America. HEADQUARTERS 100 WADE AVE. SOUTH PLAINFIELD, NJ 07080 PHONE: (908) 754-7154

Home About Locations Customer Login Careers COVID-19 Update Contact Us CAREERS CAREERS OPEN POSITIONS Thank you for visiting our job board. Please click on the link below to view available jobs in your area. You can apply directly from within the job ad. KSI Auto Parts is the industry leader for quality replacement auto body parts. Click here to go to KSI Career Page HEADQUARTERS 100 WADE AVE. SOUTH PLAINFIELD, NJ 07080 PHONE: (908) 754-7154