OUT OF POWER: 920.766.5988 General: 920.766.5721 Billing: 920.462.0234 NEWS CONTACT Kaukauna Utilities > About KU > Water Department WATER DEPARTMENT BACKFLOW PREVENTION HYDRANT FLUSHING Over the years, we have dedicated ourselves to producing drinking water that meets all state and federal drinking water standards. We continually strive to adopt new and better methods for delivering the best quality drinking water to you. As new challenges to drinking water safety emerge, we remain vigilant in meeting the challenges of source water protection, water conservation and community education, while continuing to serve the needs of all our water users. KU water supply is from groundwater. But what’s the difference between groundwater and surface water? Water supply for human consumption comes from two sources; groundwater and surface water. There are differences in surface water and groundwater quality. Each source of water has a unique set of contaminants and neither water source can ever be entirely free from water contaminants. Groundwater… …is located underground in large aquifers and must be pumped out of the ground after drilling a deep well. Filtration through the soil helps clean groundwater. Groundwater is water contained in or by a subsurface layer of soil or rock. Groundwater is the source of about 40% of the water used for public water supply. It provides drinking water for a majority of the rural population who do not have access to public water-supply systems. Some major cities rely solely on groundwater for all their needs. Surface water… …is found in lakes, rivers, and streams and is drawn into the public water supply by an intake. Surface water can be affected by numerous physical variables such as topography, land cover, soil conditions, mineralogy, and ground-water conditions, all of which may be affected by geologic conditions. 2020 WATER REPORT We are once again pleased to present our annual water quality report covering all testing performed between January 1 and December 31, 2020. Click here to view the report. For more information about this report, or for any questions relating to your drinking water, please call the Water Department at (920) 462-0233. + Click here for definitions of terms used in the water report. PAST REPORTS 2019 2018 2017 2016 Conservation / Incentive Programs There are a number of incentive programs available for homeowners when you upgrade your appliances, faucets, air conditioning, lighting, toilets, and more. Building a new home? There’s a number of incentives for you, too. FIND INCENTIVES ADDITIONAL RESOURCES LEARN MORE LEARN MORE LEARN MORE Customer Driven, Community Minded, Environmentally Responsible. GET IN TOUCH 777 Island Street PO Box 1777 Kaukauna, WI 54130-7077 Phone: 920.766.5721 Email: kumail@ku-wi.org Hours: Monday - Friday 7:30AM - 4 PM QUICK LINKS MyAccount – View/Pay Bill River Reports Kaukauna Dam Opening Report a Street Light Outage Meeting Agendas & Minutes Start or Stop Service Copyright 2021 Kaukauna Utilities | Privacy Statement HOME/ SITEMAP/ CONTACT