Skip Navigation TK Elevator TK Elevator menu MAX MAXIMUM UPTIME, ALL THE TIME Improved service quality Information transparency Peace of mind MAX menu MAX Select the country you are in Australia Brazil Germany France Spain USA Korea Hong Kong SAR, China Rest of the world Maximizing efficiency, availability, service quality and customer satisfaction. Download brochure The challenge of urban efficiency MAX Keeping people moving MAX is revolutionizing the elevator industry. This data-driven maintenance technology has the power to cut downtime by up to 50%. MAX collects and sends real-time data from connected elevators to the intelligent cloud. Intricate algorithms calculate the remaining lifetime of each elevator’s key components and systems, determining which parts will require maintenance and when. Truly game-changing elevator maintenance With MAX as their digital-age partner, our 24,000+ global service engineers and technicians receive real-time alerts for pre-issue repairs, enabling them to be more proactive with customers. This includes scheduling maintenance tasks ahead of elevator breakdowns and at times of minimal disruption within the building. In this way, our engineers help building managers and users avoid the frustration and inconvenience of out-of-service elevators. In a MAX-connected building, elevator users, owners and operators get: ...INCREASED UPTIME. MAX increases overall elevator availability, significantly improving building efficiency. ...BETTER CAPACITY FOR PLANNING. Moving from reactive troubleshooting to proactively preventing failures, MAX provides advance information about the wear and tear of elevator components, allowing you to anticipate and plan for future costs and schedule disruptions. ...MORE TRANSPARENCY. MAX gives you the benefit of data-driven maintenance service based on clear and transparent data and hard facts. Real-time information about your elevator’s operations, performance and service history are readily available. ...PROLONGED ELEVATOR LIFETIME. MAX enables enhanced maintenance service, ensuring optimized maintenance for all elevator components and prolonging your elevator’s overall lifetime. ...ENHANCED SAFETY AND RELIABILITY. Elevator safety and reliability are further improved with any anomalies immediately reported to a technician – and, when MAX is in full predictive mode, will be reported even before they occur. The combination of cloud technology, Big Data and machine learning makes MAX an invaluable asset for building owners and custodians. And the benefits MAX brings get bigger and better over time. Features: Powered by machine-to-machine learning,we continuously improve MAX NO FALSE ALERTS Thanks to our virtual service mode feature, MAX does not transmit any data during a scheduled maintenance visit, avoiding the possibility of triggering any "false" alerts and maximizing accuracy in assessing your elevator’s health. CRITICALITY INDICATOR Is an alert urgent or can it wait until a scheduled maintenance visit? MAX determines if an issue is critical and needs to be addressed immediately or if it can be solved as a part of a scheduled visit, resulting in more efficient maintenance. REMOTE UPDATE As a result of machine learning, MAX is always improving and we make sure you have the latest benefits MAX has to offer via our remote update feature. BRINGING MAX TO ESCALATORS Predictive maintenance is now available for your escalators too! Applying the learnings from MAX elevator service to escalators, we bring another element of urban mobility into the MAX fold. 24/7 AVAILABILITY OF DATA Clear and transparent elevator information, including elevators in service and their availability, are always at hand. MAX also records service data such as the number of maintenance visits and dates of visits. CALLBACK PATTERNS MAX recognizes patterns between callbacks through continuous data analysis, enabling proactive contact with customers to resolve any problems. MULTIPLE-YEAR CAPITAL EXPENDITURE PLANNER In the near future, the wear and tear of elevator components will be predicted via MAX’s unique algorithms. Hard facts on required repairs or replacements that are readily at hand help you plan your budgets well in advance, and are especially useful in planning the replacement of expensive components such as ropes or doors. COUNTERS FOR TRIPS AND DOOR MOVEMENTS "How many trips has an elevator made? How many door movements have taken place?Counters that clearly record this information help customers and technicians see where and why any overuse or wear and tear occurs." SERVICE BUTTON The technician activates this digital button, letting you see in real time that your service request has been answered and your elevator is being serviced. BACK-IN-SERVICE SIGNAL The technician activates this signal to inform you that your elevator is available again. The expertise and power behind MAX MAX in every new elevator and escalator: TK Elevator is expanding its digital platform MAX TK Elevator integrates its cloud-based digital platform MAX into all kinds of new elevator and escalator systems. With this significant step towards digitalization of its products and services, the company drives the industry by making digitally enhanced products and services the new normal – increasing service quality, creating transparency and giving customers a peace of mind. Find out more ...   Have any questions? We provide private, commercial and government customers alike with comprehensive support services. Get in contact with your local branch office Contact our team to know more about MAX I have taken note of the privacy statement. * URBAN EFFICIENCY KEEPING PEOPLE MOVING TRULY GAME-CHANGING EXPERTISE AND POWER TK Elevator © 2021 IMPRINT LEGAL NOTES SHARE