Home IT & Technical Services Service Delivery IT Insights Contact On Demand IT Services Service As You Need It – Remote or On-site CommSat's Service As You Need It provides the benefit of prompt, reliable, secure support as you need it for your firm’s essential day to day IT and technical service needs, as well as special IT projects such as technology upgrades and rollouts. Many clients initially contact us to troubleshoot specific issues or to strategize and implement next steps as their technology requirements change and their business grows in today’s competitive marketplace. IT managers and leaders of businesses of all sizes value the full-service range of IT and technical services our CommSat team offers – and they appreciate our prompt, personal service. Prompt, Reliable, Secure Support Service as you need it is designed to augment your existing IT personnel and resources by providing support as you need it to manage peak loads, emergencies, and security. We deploy the same talent to execute on-demand services that we provide for customers of our popular Managed IT and Managed IT Plus Services. CommSat clients are primarily located throughout Massachusetts, New Hampshire and Maine; yet geography doesn’t hinder or delay our ability to provide cost-effective IT services and technical solutions to remote business teams throughout the U.S. CommSat On-Demand IT Services typically include: On Site IT – In-person support for troubleshooting, repair, updates, installation, configuration, and more Remote IT – Live real-time troubleshooting for tasks that don’t allow for (or require) on-site intervention Telephone Support – Fast troubleshooting and problem solving Scheduled IT Services – Non-emergency updates, installations & routine preventive maintenance Special Projects – CommSat would be a valued productive part of your team for major upgrades & rollouts Servers and Workstations – Support, maintenance and troubleshooting for these front-line systems Warranty & Non-warranty Support – For 99% of all technology hardware brands Advantages of CommSat Services as you need it: Flexible, dependable IT services –Via a secure support portal, or on-site Swift, local support from our courteous local team of IT experts Secure remote technology eliminates travel costs or delays Remote support maximizes uptime consistency for your IT infrastructure Other Options for Convenient, Affordable IT & Technical Support Structured Plans – We also offer structured plans available for pre-purchase in 10 to 25-hour blocks. These plans do not expire and are renewable, to help control your IT costs. Frequently, clients invest proactively in preventive maintenance, to avoid the downtime and other associated costs of emergency IT issues. Packaged IT Management Services – Many of our clients choose to take advantage of our convenient, affordable, comprehensive packaged service options to gain the dedicated support they need – all for one predictable, budget-friendly monthly investment. Learn more about Managed IT Services Learn more about Managed-Plus IT Services Don’t Just Take Our Word For It - Discover what our clients say about CommSat On-Demand IT, Managed IT, and Managed-Plus IT services IT Services Service As You Need It Managed Managed-Plus Secure Backup Technologies & Strategy Network Security Services Business Cloud Services VoIP Phone Systems Network Cabling & Other Services Business Security Systems QuickBooks Solutions Industry Specific Solutions Why Wait? Let’s Discuss Your Needs Call us at 978-309-9900 or use the form below to start a conversation about your needs and how we can support you. Your Name (required) Company Name Phone Your Email (required) Message Contact us IT Service where and when you need it. CommSat IT Services 26 Friend St. Amesbury, MA 01913 Office Hours: Mon-Fri 8am-5pm or by appointment Quick Links How We Work Remote Support Portal Contact Find us here © 2019 CommSat. All Rights Reserved. Why Wait? Call now