Massage Chairs Support About Find a Store Q: Where can I buy a Cozzia Chair? A: Cozzia chairs can be purchased from our authorized dealers. Q: What is the warranty on Cozzia chairs? A: Each of our Cozzia chairs has a unique warranty. Each individual warranty is listed on the chairs’ product page. Q: What If I experience a problem with my Cozzia chair? A: Email: Service@Cozziausa or call 877-977-0656 to speak to our customer service team. Q: Where can I find my chair’s User Manual? A: Here. Q: What is the weight capacity on a Cozzia chair? A: All of our Cozzia chairs can safely hold up to 300 LBS. Q: Is there a height limit on the Cozzia chairs? A: Cozzia models are designed to fit anyone approximately 5’2” to 6’3” in height. However, the Cozzia Models CZ-628 and CZ-629 are designed with an extended length footrest and will accommodate users up to 6’5”. Additionally, the footrest length is adjustable on the following models: CZ-328, CZ-388, EC-618, CZ-389, CZ-628, and CZ-629. Q: How long has Cozzia been making massage chairs and lift chairs? A: For over 20 years, Cozzia’s parent company Xiamen Comfort Science and Technology has been a Global Leader in innovative seating and wellness solutions. Cozzia is proud to be the North American division bringing these unique wellness products to North America. Q: Where are Cozzia chairs made? A: All of our Cozzia chairs are made in our factory in Xiamen, China. Q: Where is Cozzia based? A: Cozzia’s marketing, sales, design team, customer service, and executive offices are based in Los Angeles, California. Q: How do I clean my Cozzia chair? A: To clean your chair you should simply dust/vacuum over the leather, wipe the chair using a cloth moistened in a warm mild soap solution, and then wipe with normal water. Do not use saddle soap, polishes, or waxes. © 2021 Cozzia USA. | Manuals | FAQs | Warranty | Legal | Contact | Downloads | Technical