765-742-3440 Facebook LinkedIn HOME SUPPORT CENTER CLIENT PORTAL BLOG Home Is This You? Services Why Choose Us? Our Clients Resources About Us Blog Blue Screen On Windows 11 Could Be Audio Driver Issue Posted by bssconsulting On December 2, 2021 Tweet Share Sometimes the development process is smooth and sometimes it's not so smooth. Right now Windows 11's development is falling into that latter category. Recently Windows Engineers announced a serious issue plaguing the OS. The culprit was compatibility between the new OS version 21H2 and Intel's SST (Smart Sound Technology) drivers. SST is a big deal for Intel. It is an integrated audio Digital Signal Processor (DSP) that was designed to work with the latest Intel Core and Intel Atom processors to handle speech voice and audio interactions. According to an update on the Windows Health Dashboard: "The affected driver will be named Intel® Smart Sound Technology (Intel® SST) Audio Controller under System Devices in Device Manager and have the file name IntcAudioBus.sys and a file version of 10.29.0.5152 and earlier or 10.30.0.5152 and earlier." The compatible issues are serious enough that they are causing the dreaded BSOD (Blue Screen of Death) errors when they occur. Microsoft has added a compatibility hold to block systems with impacted Intel SST audio drivers from being offered the Windows 11 upgrade (the safeguard ID is 36899911). The company advises against manually updating Windows 11 but there may be a workaround for some users. Again per Microsoft: "To mitigate the safeguard, you will need to check with your device manufacturer (OEM) to see if an updated driver is available and install it. This issue is resolved by updating the Intel® Smart Sound Technology drivers to a version 10.30.00.5714 and later or 10.29.00.5714 and later. Once you have updated to a compatible version of the Intel® Smart Sound Technology drivers you should be able to upgrade to Windows 11." This is par for the course when building new software so events like these should take no one by surprise. Just watch for updates if you're one of the impacted users. It won't be long before you're back to trying out Microsoft's latest OS offering. Used with permission from Article Aggregator Related Posts Health Organization Says Gaming Addiction Is A Mental Disorder Public Cloud Risks You Should Understand Monetary Demands Are Skyrocketing For Ransomware Decryptions Microsoft Teams Adds A Number Of New Features Ask Trick Questions to Set Candidates Apart Critical Characteristics You Should Demand From Your Computer Consultant If you are a small business owner looking for computer support then it's critical that you get and read this small business advisory: An Insider's Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician. Name* Email* Phone* Company* Monthly Newsletter Sign up to receive monthly updates about our latest news, events and free technology resources for your small business! SUBSCRIBE Contact Lafayette Location 1211 Cumberland Avenue West Lafayette, IN 47906 Phone: 765-742-3440 Kokomo Location 3224 S Lafountain St. Kokomo, IN 46902 Phone: 765-507-9583 Proud Member Of Awards Latest Articles YouTube Will Start Hiding Dislike Counts From Public December 1st, 2021 You Can Now Easily Block Users in Spotify November 30th, 2021 Social Media Facebook LinkedIn © Copyright 2021 Business System Solutions