Red Rook Welcome Login Sign up Home Solutions How can we help you today? SEARCH Login or Signup to submit a new ticket Check ticket status Knowledge base iPaaS.com How To 4 Howto: Create a New Company in iPaaS. Configure Mageplaza Webhooks for iPaaS.com iPaaS.com - Repush / Retry Orders How to Add a New Inventory Location to iPaaS.com Ground Work: System Access Requirements for Integrations 5 iPaaS.com Requirements for BigCommerce Integration CPHive Network Configuration Diagram CPHive Server Requirements: IIS and SSL CPHive Requirements iPaaS.com Requirements for Magento Integration BigCommerce Buy-Online Store Pickup by iPaaS.com 5 Configure BigCommerce Buy-Online Store Pickup App by iPaaS.com Customer Experience for BigCommerce Buy-Online Store Pickup App by iPaaS.com Integration Settings for BigCommerce Buy-Online Store Pickup App by iPaaS.com v2 Features for BigCommerce Buy-Online Store Pickup App by iPaaS.com Help with BigCommerce Buy-Online Store Pickup App by iPaaS.com Getting Started with your Retail Integration Project 1 Ecommerce Item Cleanup Supported Functionality 2 iPaaS.com - Customer Creation iPaaS.com - Customer Creation (Commerce5 Differences) Commerce5 Magento 1 Integration Ecommerce Items 12 Standard Product Integration for Magento 1 How a 1 Dimensional (Size) Gridded Item works as Configurable Product in Magento 1 How a 2 Dimensional (Color and Size) Gridded Item works as Configurable Product in Magento 1 Populate Ecommerce Product Data in Counterpoint Controlling the display order of the values (ex: Sizes) in the Magento drop down list See all 12 articles Item Cleanup 8 Item Cleanup - Items with Invalid Image Item Cleanup - Items with Duplicate Website Name Item Cleanup - Ecommerce Items Missing Category Item Cleanup - Ecommerce Items Missing HTML Description Item Cleanup - Items with Multiple Barcodes Per Barcode ID See all 8 articles Commerce5 Advanced Ecommerce Items 9 Commerce5 Advanced Product Integration Features Gridded Item Cleanup and Mapping Step by Step Instructions Commerce5 Valid Grid Tags Commerce5 Mass Update Grid Tags Commerce5 Fix Grid Tags See all 9 articles Ecommerce Categories 6 Cleaning Up Item Categories for eCommerce Magento Ecommerce Categories How to reorder categories in the Magento Admin Quickly How to Bulk Copy Items in Counterpoint Ecommerce Category Tree How to setup Multiple Ecommerce Category Trees in Counterpoint See all 6 articles Images 4 Ecommerce Item Images How to Bulk Rename Filenames (ex: convert uppercase JPG to lowercase jpg) How To Batch Rename Images to SEO friendly Image Name Commerce5 Image Upload Troubleshooting Ecommerce Customers 3 How to modify the Counterpoint Ecommerce Customer Trigger to track changes to customer profile codes Customer Synchronization with Magento What information is copied from the template customer when making a new customer Customer Cleanup 5 Customer Cleanup - Customers with Duplicate Email Addresses Customer Cleanup - Customers with Invalid Email Address Customer Cleanup - Customers with Duplicate Phone 1 Customer Cleanup - Customers Missing First Name or Last Name Customer Loyalty Summary Field Cleanup Magento API Soap v2 with WS-I Compliance 5 How to create Magento SOAP v2 API Username and Password How to Enable WS-I compliance and WSDL Cache Magento SOAP v2 API Error - Error: Unable to read data from the transport connection: The connection was closed Magento SOAP v2 API Error: SOAP-ERROR: The content type text/xml; charset=utf-8,text/xml; charset=UTF-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8). Magento API SOAP v2 Error: Client found response content type of 'text/html', but expected 'text/xml'. Orders 9 NCR Counterpoint Order Processing Setup Standard Order Processing Lifecycle from Magento to Counterpoint back to Magento How Refunds/Returns (Credit Memos) are handled in Magento Transactional Emails in Magento Email Notifications in Magento See all 9 articles Payments 3 Authorize.net for Magento Paypal Payments for Magento Magento payment type XXXX does not exist in Counterpoint SQL and has not been configured for translation Shipping 8 Table Rate Shipping in Magento Fedex Shipping in Magento Flate Rate Shipping in Magento Free Shipping in Magento UPS Shipping in Magento See all 8 articles Taxes 3 How Tax Categories in Counterpoint are uploaded as Tax Classes in Magento 1 Magento Tax Configuration How to Setup Tax Exempt Customers in Magento Promotions and Sales 1 Counterpoint Discount Code Requirements for Magento Coupons Gift Cards 1 How to manually create gift cards in CounterPoint when a gift card is sold in Magento Going Live 4 Pre Go-Live Test Scenarios for Magento Pre Go-Live Checklist for Magento Go-Live Checklist for Magento Create PHP file for Rapidflow Cron Certified Commerce5 Magento Extensions 19 Mageworx Advanced Product Options (Sales Kits and Bundles) Step 1 - uRapidflow Professional Setup Instructions uRapidFlow Professional - Setting up Profiles in Magento 1 Sweet Tooth Rewards Integration for Magento Step 2 - uRapidflow Professional - Import/Export Product Steps See all 19 articles Magento Tips and Tricks 8 How to add Customer Connect Registration form to your Magento website Magento - Adding a product to the shopping cart through an external URL (Query String) Magento - How to manually change the next order number in the MySQL Database Magento - PHP Script to Set All Categories to "Is Anchor = Yes" Magento - PHP Script to Delete ALL Categories with NO Products See all 8 articles Troubleshooting 6 Ambiguous column name 'MIX_MATCH_COD' error when exporting products ERROR: Counterpoint attempted to Invoice/Ship Magento Order #xxxxxxx after it has been closed in Magento 1 Error: CPME502 - PayPal gateway has rejected request. Transaction rejected, please contact the buyer (#10606: Buyer cannot pay). Error: An error occurred loading this document: Invalid floating point operation during Ticket Release Magento API - Error when attempting to connect to Magentos' API W/ HTTPS (TLS 1.2) SSL certificate protocol See all 6 articles Customizations 7 Customizations to the Magento Order Import Process to Counterpoint Importing Magento Line Item Product Options into a Custom Field in Counterpoint How to Parse JSON Data in SQL Importing Magento Line Item Gift Messages into a Custom Field in Counterpoint Dismiss Order Errors Counterpoint Mod Installation See all 7 articles Commerce5 Magento 2 Integration Getting Started 5 Setting up Magento 2 Admin Users Magento 2 New Website Settings How to Create Custom Order Statuses in Magento 2 for Commerce5 Supported NCR Counterpoint and Magento Versions Magento 2 Standard Integration Functionality Ecommerce Products 12 Standard Product Integration for Magento 2 How a 1 Dimensional (Size) Gridded Item works as Configurable Product in Magento 2 How a 2 Dimensional (Color and Size) Gridded Item works as Configurable Product in Magento 2 Populate Ecommerce Product Data in Counterpoint Controlling the display order of the values (ex: Sizes) in the Magento drop down list See all 12 articles Commerce5 Advanced Ecommerce Products 7 Commerce5 Advanced Product Integration Features Gridded Item Cleanup and Mapping Step by Step Instructions Commerce5 Valid Grid Tags Commerce5 Mass Update Grid Tags Commerce5 Fix Grid Tags See all 7 articles Ecommerce Categories 4 Cleaning Up Item Categories for eCommerce Magento Ecommerce Categories How to Bulk Copy Items in Counterpoint Ecommerce Category Tree How to setup Multiple Ecommerce Category Trees in Counterpoint Images 3 Ecommerce Item Images for Magento 2 How to Bulk Rename Filenames (ex: convert uppercase JPG to lowercase jpg) How To Batch Rename Images to SEO friendly Image Name Customers 2 How to modify the Counterpoint Ecommerce Customer Trigger to track changes to customer profile codes Customer Synchronization with Magento 2 Orders 8 NCR Counterpoint Order Processing Setup Standard Order Processing Lifecycle from Magento 2 to Counterpoint back to Magento 2 Magento Order Processing Workflow Chart How Refunds/Returns (Credit Memos) are handled in Magento 2 Email Notifications in Magento See all 8 articles Payments 1 Authorize.net for Magento Shipments 7 Table Rate Shipping in Magento 2 Fedex Shipping in Magento 2 Flate Rate Shipping in Magento Free Shipping in Magento UPS Shipping in Magento See all 7 articles Taxes 3 How Tax Categories in Counterpoint are uploaded as Tax Classes in Magento 2 Magento Tax Configuration in Magento 2 How to Setup Tax Exempt Customers in Magento Promotions and Sales 3 Creating a New "Percent Off" Item or Order Promotion Code in Magento 2 Why Using the Category in Magento 2 Doesn't Work Well for Configurable Products/Gridded Items How to Define an Attribute as a Promotional Attribute to be Used in a Filter in Magento 2 Certified Commerce5 Magento 2 Extensions 3 uRapidflow Professional - How to Purchase and Install the Magento 2 Extension Magento 2 Advanced Product Options Red Rook Magento 2 Gift Card Extension Release Notes Going Live 4 Pre Go-Live Test Scenarios for Magento 2 Pre Go-Live Checklist for Magento 2 Go-Live Checklist for Magento 2 How to Manually Create 301 Redirects in Magento 2 Troubleshooting 1 404 Not found error when importing orders containing an item with "/" in the SKU Customizations 1 Customizations to the Magento 2 Order Import Process to NCR Counterpoint Commerce5 ShipWorks Enterprise Integration User Guide 1 ShipWorks Enterprise & NCR CounterPoint Integration User Guide Troubleshooting 4 Toubleshooting Guide - Orders Missing in ShipWorks Enterprise No orders are flowing into ShipWorks Enterprise Only some orders are not flowing into ShipWorks How to Delete Open Orders from ShipWorks and Re-download from Counterpoint Installation 2 Windows Server 2012 - How to Configure IIS for the Commerce5 ShipWorks Enterprise Integration Windows Server 2008 R2 - How to Configure IIS for the Commerce5 ShipWorks Enterprise Integration Commerce5 Advanced Features Commerce5 Gift Card/Store Credit Integration for Magento 1 9 Commerce5 Gift Card/Store Credit Balance Check in Magento 1 Selling a $100 Virtual Gift Card on Magento 1 with Payment Capture at Checkout Selling a $100 Virtual Gift Card on Magento 1 with Payment Authorization Only at Checkout Selling a $100 Physical Gift Card on Magento 1 with Payment Authorization Only at Checkout Redeeming a $100 Gift Card in Magento 1 See all 9 articles Ship From Store/Warehouse 1 Commerce5 Ship-From Store/Warehouse User Guide Store Pickup 1 Commerce5 Store Pickup User Guide Auto Drop-Ship 1 Commerce5 Auto Drop-Ship User Guide Commerce5 Core API Setup 2 Commerce5 Gateway and Core Web Service Network Requirements Commerce5 - Web Server Move Scenarios 8 Commerce5 Core API Overview Commerce5 Core API Open Orders and Invoices Commerce5 Core API Get Customer Information Commerce5 Core API Create/Update Customer Commerce5 Core API Create Document Comment See all 8 articles NCR Counterpoint Database Health Check 4 Database Health Check - Indexes Require Rebuilding Database Health Check - Hard disk space is running out Database Health Check - Log files are very large Database Health Check - Your database has not been backed up recently NCR Secure Pay 3 Errors loading isc250 EMV device in 8.5.3 Receipt and Secure Pay show different number than credit card number for Contactless Payments Ingenico RBA Versions Error Messages 1 OLE Error 800A0258 Counterpoint Server Requirements 1 Counterpoint 8.5.x Server Recommendations NCR Counterpoint Extensions 1 Counterpoint Extension - Ship from Store CPMobile CPMobile 5 Magento Demo Store Notice and Robots Setting Magento Ecommerce Tips & Techniques How to Create Custom Order Statuses in Magento 1 for Commerce5 Supported NCR Counterpoint and Magento Versions Magento 1 Standard Integration Functionality Working with Red Rook Recommended Software 1 How to Install and Use Screen Capture Tool Jing Development Wishlist 1 Request a feature, user story, or submit a bug to development NRO Migration to Commerce5 Commerce5 Integration vs NRO Integration Agent 1 What is different about the Commerce5 Integration vs NRO Integration Agent Configuration 2 NCR Secure Pay Configuration Configuration in Current NRO Admin NRO Migration Testing 2 NRO Product Linking to Counterpoint Items Process for Bulk Deleting Products and Attribute Data in NRO Database and Reimporting Going Live 3 Pre Go-Live Test Scenarios for NRO Migration to Commerce5 Pre Go-Live Checklist for NRO Migration to Commerce5 Go-Live Tasks for NRO Migration to Commerce5 Magento Extensions for Migrated NRO Websites 3 Color Swatch Extension for NRO Migrated Websites Associated Simple Product Pricing Extension for NRO Migrated Websites Enhanced Magento 1 API for Sending Tracking Numbers in Shipment Emails Commerce5 Registration and Billing API Overview and Introduction 1 Getting Started Methods 9 FindAccount() CreateAccount() UpdateAccount() GetAccountInfo() RequestAccountPasswordChange() See all 9 articles Huddleforce Application Development 3 Application Properties Platform Session Properties Overview Huddleforce Proxy Service Devices and Hardware Hardware Devices 2 How to Recover an Ingenico that has been reset to defaults Re-calibrate Ingenico isc250 Screen CP Extender for iPaaS.com APIs 8 API Overview CP Extender: API Items CP Extender: API Customer CP Extender: API Gift Cards CP Extender: API Authorization Events See all 8 articles Home Solutions