Careers Family Carers News About us Referrals Contact Tel : 0208 327 1800 Our Divisions & Services Our Locations Complaints and Compliments How do I make a complaint? Your family member and you are important to us and we want your family member or loved one to feel safe and be comfortable to raise any concerns they may have. Each service has a complaints procedure which will be made available to you and your family member when they arrive in one of our services. However if you do not feel comfortable raising your concerns directly with the service you can contact FamilyandCarerenquiries@elysiumhealthcare.co.uk You may also choose to take up the issue with the relevant regulator: CQC is the independent regulator of health and social care in England: www.cqc.org.uk HIW is the independent regulator of healthcare in Wales: www.hiw.org.uk CIW is the independent regulator of social care in Wales: www.careinspectorate.wales How do I share something positive? It is always good to hear when we are doing things well. Feel free to write or tell staff or the Manager of the service what has please you. You can also email any feedback to us at: FamilyandCarerenquiries@elysiumhealthcare.co.uk More information about how to make a complaint or compliment can be found on our pdf, downloadable here: Complaints and Compliments Pryder Canmoliaeth Cwyn Elysium Healthcare Registered address: 2 Imperial Place Maxwell Road Borehamwood Hertfordshire WD6 1JN Your Career With Us Gender Pay Gap Report 2019/2020 2018-2019 Quality Account Our GDPR Policies Modern Slavery Statement Elysium Healthcare UK Tax Strategy Our Locations Make a Referral Tel: 0208 327 1800 E: info@elysiumhealthcare.co.uk CONNECT WITH US: © Elysium Healthcare | Privacy Policy | Cookie Policy Elysium Healthcare Limited is registered in England and Wales, no. 4063391 Registered Offices: 2 Imperial Place, Maxwell Road, Borehamwood, Hertfordshire, WD6 1JN Web Design by SALSA

Careers Family Carers News About us Referrals Contact Tel : 0208 327 1800 Our Divisions & Services Our Locations Contact Us We are here to help. Patient referrals and admissions 0800 218 2398 referrals@elysiumhealthcare.co.uk Work with us 0208 327 1806 careers@elysiumhealthcare.co.uk Media enquiries 07387 412232 media@elysiumhealthcare.co.uk General enquiries 0208 327 1800 info@elysiumhealthcare.co.uk To use our BSL interpreter service to call Elysium Healthcare please click here: Name * Email * Phone Number * Relevant Department * Patient referrals and admissions Careers at Elysium Healthcare Media enquiries General enquires Message * SUBMIT Elysium Healthcare Registered address: 2 Imperial Place Maxwell Road Borehamwood Hertfordshire WD6 1JN Your Career With Us Gender Pay Gap Report 2019/2020 2018-2019 Quality Account Our GDPR Policies Modern Slavery Statement Elysium Healthcare UK Tax Strategy Our Locations Make a Referral Tel: 0208 327 1800 E: info@elysiumhealthcare.co.uk CONNECT WITH US: © Elysium Healthcare | Privacy Policy | Cookie Policy Elysium Healthcare Limited is registered in England and Wales, no. 4063391 Registered Offices: 2 Imperial Place, Maxwell Road, Borehamwood, Hertfordshire, WD6 1JN Web Design by SALSA