Moving: +49 (0) 61 74 - 92 93 00 | Relocation: +49 (0) 61 74 - 92 94 00 Home Services Company News Contact DE Data Protection Home / Data Protection Data Protection We take data privacy very seriously The protection of your privacy when processing personal data is an important matter for us. When you visit our website, our server generally stores the IP address of your Internet Service Provider (ISP), the web page from where you arrived on our site, the web pages of our site that you visit as well as the date and duration of your visit. This information is necessary for the technical transmission of web pages and essential for secure server operation. No personal evaluation of this data is made. Whenever you send us contact data via a form, this will be saved on our server during a backup. Your data will be used by us exclusively to respond to your request. You data is processed under strict confidentiality. It is not passed to third parties. Encrypted e-mail communication with Donath Donath is running a Public Key Infrastracture (PKI). Hereby all of our employees receive personal certificates which allows the secure exchange of e-mails and files. In order to verify Donath certificates and hence to exchange encrypted messages with us you need our public root certificate: DONATH ROOT-CERTIFICATE SHA-1-Fingerprint: 5789e7b23fac2f64b3dbfccfa3ab14d59caf2eb7 Please refer to the manuals of your applications to import the root certificate in your IT-Infrastructure. 1. Data protection at a glance Who is responsible for data collection on this website? The person responsible for data processing on this website is Donath GmbH & Co. KG Wiesbadener Str. 239-241 61462 Königstein Phone: +49 (0) 61 74 – 92 93 00 e-mail: info@donath.de You can find further information about our company in our imprint. How do we collect your data? On the one hand, your data is collected by you giving us this information. This can be data that you enter in our contact form, for example. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is automatically collected as soon as you enter our website. What do we use your data for? We process the aforementioned data for the operation of our website and for the fulfilment of (pre-) contractual obligations towards our customers. If you make inquiries outside of an active customer relationship, we process the data for sales purposes. You can object to the use of your personal data for sales purposes at any time. What rights do you have regarding your data? You have the right to be informed about the personal data concerning you. You can contact us directly for information at any time. If you request information that is not in writing, we ask for your understanding that we may then require you to provide evidence that proves that you are the person you claim to be. Furthermore, you have the right to correction or deletion or to restriction of processing, as far as you are legally entitled to do so. Furthermore, you have the right to object to the processing within the scope of the legal requirements. The same applies to a right to data transferability. Please feel free to contact us by e-mail via info@donath.de ! Analysis tools and third-party tools When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy. You can contradict this analysis. We will inform you about the objection possibilities in this privacy policy under section 5″analysis tools” and section 6 “plugins and tools”. 2. General notes and mandatory information Privacy The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. It is not possible to completely protect data from access by third parties. Revocation of your consent to data processing If we process your personal data on the basis of consent, you have the right to revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. Data protection officer If you have any further questions regarding the processing of your personal data, you can also contact our data protection officer directly, who is also available in case of requests for information, applications or complaints. The contact details for our external data protection officer are DMG Aktiengesellschaft data protection officer Schieferstein 11a 65439 Flörsheim am Main Email: dsb@dmg-ag.com Right of appeal to a supervisory authority You have the right to complain about the processing of personal data by us to a data protection supervisory authority. You can do this, for example, at the supervisory authority responsible for DONATH GmbH & Co: Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (The Hessian Commissioner for Data Protection and Freedom of Information) Gustav-Stresemann-Ring 1 65189 Wiesbaden Website with further contact details: https://datenschutz.hessen.de// Right to data transferability You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible. SSL or TLS encryption This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Standard periods for the deletion of data The legislator has enacted a variety of retention periods and obligations. After these periods have expired, the corresponding data is routinely deleted. If data is not affected by this, it will be deleted or made anonymous if the purposes stated in this data protection declaration no longer apply. Unless this data protection declaration contains other, deviating provisions regarding the storage of data, the data collected by us will be stored by us for as long as they are required for the above-mentioned purposes for which they were collected. 3. Hosting External Hosting This website is hosted by an external service provider (Hoster All-Incl). Personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, web page accesses and other data generated by a website. The use of the hoster is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions with regard to this data. We use the following hoster: ALL-INKL.COM – New Media Münnich Owner: René Münnich Main Street 68 02742 Friedersdorf Germany Conclusion of a contract for order processing In order to guarantee data protection compliant processing, we have concluded a contract for order processing with our hoster. 4. Data collection on our website General data processing (server log files) When you visit our Internet pages, personal data is also processed. In order for the pages to be displayed in your browser, the IP address of the terminal device used by you must be processed. Additional information about the browser of your terminal device is also required. We are obliged by data protection law to also guarantee the confidentiality and integrity of the personal data processed with our IT systems. For this purpose, the following data is logged: IP address of the calling computer Operating system of the calling computer Browser version of the calling computer Visited Website Date and time of retrieval Amount of sent data in bytes Referring website from which our site was accessed (referrer URL) The IP address will be deleted after 7 days at the latest from all systems used in connection with the operation of this website. We can then no longer establish a personal reference from the remaining data. The data is also used to fix functional errors of the website(s) be able to clear up acts of abuse or fraud. The legal basis for this data processing is Art. 6 para. 1 letter f) GDPR. Our “interest” within the meaning of Art. 6 para. 1 lit. f) is the operation of this website the implementation of the protection goals of confidentiality, integrity and availability of data. Cookies The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Technically necessary cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. Other cookies are only stored with your consent on the basis of Art. 6 para. 1 lit. a GDPR. This consent can be revoked at any time for the future. The legal basis can also be derived from Art. 6 para. 1 lit. b GDPRif the processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures taken at the request of the data subject. Insofar as cookies are used for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and obtain your consent. Cookie Preferences Contact form We offer a contact form on our website where you can request information about our services or contact us in general. In addition to the voluntary information, we require you to provide the following information: First name Last name E-Mail We need this information in order to process your request, to address you correctly and to send you an answer. Inquiries received via the contact form on our website are usually stored in our CRM system. The CRM system is regularly checked to see whether data can be deleted. If data is no longer required in the context of a customer or prospective customer relationship, or if a conflicting interest of the customer outweighs the data, we will delete the data in question, provided that there are no legal retention obligations to the contrary. When contacting us (via contact form or e-mail), the user’s data will be processed for the purpose of handling the contact request and its processing in accordance with Art. 6 Par. 1 lit. b) GDPR. Form callback service We offer a form for the callback service on our website, which you can use to request a callback. In addition to the voluntary details, we require you to provide the following information: First name Last name Phone We need this information in order to process your request, to address you correctly and to send you an answer. Inquiries received via the callback service of our website are usually stored in our CRM system. The CRM system is regularly checked to see whether data can be deleted. If data is no longer required in the context of a customer or prospective customer relationship, or if a conflicting interest of the customer outweighs the data, we will delete the data in question, provided that this does not conflict with any statutory retention obligations. When contacting us (via contact form or e-mail), the user’s data will be processed for the purpose of handling the contact request and its processing in accordance with Art. 6 Par. 1 lit. b) GDPR. Relocation Request Form We offer a contact form on our website where you can request information about our relocation services. In addition to the voluntary details, we require you to provide the following information: First name Last name E-Mail We need this information in order to process your request, to address you correctly and to send you an answer. Inquiries received via the contact form on our website are usually stored in our CRM system. The CRM system is regularly checked to see whether data can be deleted. If data is no longer required in the context of a customer or prospective customer relationship, or if a conflicting interest of the customer outweighs the data, we will delete the data in question, provided that there are no legal retention obligations to the contrary. When contacting us (via contact form or e-mail), the user’s data will be processed for the purpose of handling the contact request and its processing in accordance with Art. 6 Par. 1 lit. b) GDPR. Form request on-site visit We offer a contact form on our website, which you can use to make a request for an on-site visit. In addition to the voluntary information, we require you to provide the following information: First name Last name E-Mail We need this information in order to process your request, to address you correctly and to send you an answer. Inquiries received via the contact form on our website are usually stored in our CRM system. The CRM system is regularly checked to see whether data can be deleted. If data is no longer required in the context of a customer or prospective customer relationship, or if a conflicting interest of the customer outweighs the data, we will delete the data in question, provided that there are no legal retention obligations to the contrary. When contacting us (via contact form or e-mail), the user’s data will be processed for the purpose of handling the contact request and its processing in accordance with Art. 6 Par. 1 lit. b) GDPR. Voluntary data If you provide us with data voluntarily, e.g. in forms, and this data is not required for the fulfilment of our (pre-)contractual obligations, we process this data on the basis that we assume that the processing and use of this data is in your interest [in accordance with Art. 6 Para. 1 letter f) GDPR]. Moverscan – Offer via Smartphone Through our website we offer interested visitors the opportunity to use the portal Moverscan to record the data necessary for a relocation offer with their smartphone on their own. Using the code request form provided by us, we request the following necessary information from you: Salutation First name Last name Mobile number We need this information to process your request for quotation, to contact you correctly and to send you a verification code via SMS. By activating the link sent to your smartphone via SMS, you will be directed to the Moverscan portal. By answering the questions asked there, you will send us the information we need to prepare a customized moving offer for you. The Moverscan portal is operated by the German company Denkpark GmbH, Am Dreßlerhof 15 in 47506 Neukirchen-Vluyn. When using our offer via smartphone, the user’s details are processed to process the contact request and its handling in accordance with Art. 6 Para. 1 lit. b) GDPR. Further information on the handling of the requested user data can be found in the data protection declaration of Denkpark GmbH (Moverscan) at: https://www.moverscan.de/privacyPolicy/. 5. Analysis tools Google Analytics This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both his website and his advertising. IP anonymization (Google Analytics) We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. Browser Plugin (Google Analytics) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en. Opposition to data collection (Google Analytics) You can prevent the collection of your data by Google Analytics by changing this setting to “Off”. An opt-out cookie will be set to prevent the collection of your information on future visits to this site: Google Analytics For more information on how Google Analytics handles user data, please see the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=en. Order data processing (Google Analytics) We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics. Storage period (Google Analytics) User-level and event-level data stored at Google that is linked to cookies, user IDs (e.g., User ID) or advertising IDs (e.g., DoubleClick cookies, Android Advertising ID) is anonymized or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=en. 6. Plugins and tools Using the Google Tag Manager This website uses the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tag Manager only implements tags. That means: no cookies are used and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it will remain in effect for all tracking tags as long as they are implemented with the Google Tag Manager. 7. Social media and online platforms This site does not use social plugins from social media or online platforms. The redirection is only done by clicking on the link behind the icon. We operate appearances on several online platforms and social networks in order to interact with potential or existing customers or talents, to exchange information with interested parties and users or to advertise offers and services. This includes the following providers: Facebook Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland About Facebook Privacy LinkedIn LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Irland About LinkedIn Privacy XING XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany About Xing Privacy ImmobilienScout24 Immobilien Scout GmbH, Andreasstr. 10, 10243 Berlin, Germany About ImmobilienScout24 Privacy Please note that in the case of interaction via the aforementioned media, data may also be processed outside the area of the European Union, whereby the providers have undertaken to comply with the EU data protection standards. Furthermore, user data is generally processed for market research and advertising purposes. Thus, for example, user profiles can be created from the user behavior and the resulting interests of the users. The user profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. We operate our fan pages (e.g. on Facebook) in so-called joint responsibility with the provider. Within the scope of interaction via our fan page, we receive (from Facebook) statistical data on the use of our fan pages. This includes, for example, information about interactions, likes, comments or summarized information and statistics (e.g. about the age or origin of our followers), which help us to learn something about the interactions with our site. For more information about the nature and scope of these statistics, please refer to the Facebook Page Statistics Notice and the respective responsibilities in the Facebook Page Insights supplement. The legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. f) GDPR. We have no influence on data that is processed by the provider (e.g. Facebook) on its own responsibility according to Facebook’s own terms of use. We would like to point out that when you visit the fan page, data on your usage behavior is transferred from Facebook and the fan page to Facebook. You can find more information on this in the above-mentioned Facebook data protection information. If we have personal data about you when operating the fan page, you are entitled to the rights stated in this privacy policy. Should you wish to assert any additional rights against Facebook, you can contact Facebook directly via this link. Facebook knows the details of the technical operation of the fan page and the associated data processing as well as the specific purposes of data processing and can implement appropriate measures if you exercise your rights. YouTube This website incorporates videos from the YouTube website. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our websites that embeds YouTube, a connection is made to YouTube’s servers. This tells the YouTube server which of our pages you have visited. YouTube may also store various cookies on your device. YouTube may use these cookies to obtain information about visitors to this site. This information is used, among other things, to gather video statistics, improve the user experience and prevent fraud. The cookies remain on your device until you delete them. If you are logged in to your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time. Further information on the handling of user data can be found in the YouTube privacy policy at: https://policies.google.com/privacy?hl=de. as of January 2021 We are happy to advise you: +49 (0) 61 74 – 92 93 00 DONATH Moving & Relocation Wiesbadener Str. 239 61462 Königstein im Taunus MOVE ENQUIRY Phone: +49 (0) 61 74 – 92 93 00 Fax: +49 (0) 61 74 – 92 95 55 E-Mail: info@donath.de RELOCATION ENQUIRY Phone: +49 (0) 61 74 – 92 94 00 Fax: +49 (0) 61 74 – 92 94 50 E-Mail: info-relocation@donath.de A Partner of one-group: www.one-group.org RELOCATION Relocation Services Frankfurt Orientation tours Settlement services Administrative procedures Integration and family service FAQ Relocation MOVING Moving company Private move Senior citizen move Office move Employee move FAQ Moving NEWS Recent Tags Proud to be a certified and professional moving company 28. October 2021 - 15:59 Planning an international move? 23. August 2021 - 10:00 Safe and professional moving during corona? 17. May 2021 - 16:01 © Copyright (2021) - DONATH GmbH & Co. KG | Webdesign: cambium digital Imprint Data Protection GTC and liability GET A QUOTE Data Protection We use cookies on our website. Some of them are essential, while others help us to improve this website and your experience. Essential Statistics External Media Accept all Save Individual Privacy Preferences Cookie Details Data Protection Imprint