German english francais nederlands RANGE NEWS SHOP SERVICE ABOUT SIKU SIKU WEB TV Model world timeline production From fans for fans SEARCH General terms and conditions of the SIKU online shop As of June 13, 2014 1. General All services that are provided by the SIKU online shop of Sieper GmbH for the customer are carried out exclusively on the basis of the following general terms and conditions. Deviating regulations are only valid if they have been agreed in writing between Sieper GmbH and the customer. Customers of the online shop can be natural or legal persons, but not dealers / resellers. 2. Conclusion of contract 2.1 The offers of the SIKU online shop on the Internet are a non-binding invitation to the customer to order goods in the online shop. 2.2 The customer makes a binding offer to conclude a purchase contract when he orders goods in the SIKU online shop. 2.3. The SIKU online shop is entitled to accept this offer within 7 calendar days by sending an order confirmation. The order confirmation is sent by email from Sieper GmbH. If the 7-day period has expired without an answer, the offer is deemed to have been rejected. Revocation instruction Right of revocation You have the right to revoke this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us Sieper GmbH Schlittenbacher Straße 60 58511 Lüdenscheid Germany Tel: +49 02351 876 0 Fax: +49 02351 876 166 e-mail: info@siku.de by means of a clear declaration ( e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of withdrawal If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that You must return or hand over the goods to us, Sieper GmbH, immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. End of revocation. 3. Delivery times All articles are delivered immediately. Delivery takes place in the following countries: Germany, Belgium, Finland, France, Luxembourg, the Netherlands, Denmark, Austria, Ireland, Italy, Greece, Great Britain, Sweden, Switzerland, Spain, Finland, Portugal and Poland. The delivery time is usually 15 working days and begins with the dispatch of the order confirmation. The specification of the delivery time is non-binding, unless there is a different written agreement. In the event of delays in delivery, such as force majeure, traffic disruptions and orders from high authorities as well as other events for which the SIKU online shop is not responsible, no claims for damages can be made against Sieper GmbH. 4. Packaging and shipping costs For all orders, the corresponding flat-rate shipping costs are shown in the order process. 5. Prices and payment 5.1 All prices quoted are final prices, which include the statutory value-added tax of currently 19%. 5.2 The final prices do not include the costs for packaging and shipping. 5.3 Due to the constant updating of the Internet pages of the SIKU online shop, information given at an earlier point in time regarding the price and quality of the goods lose their validity. 5.4 The price shown at the time the customer submits the offer is decisive for invoicing. 5.5 Payment for the goods is made by credit card or PayPal and, in Germany, also by cash on delivery. 6. Retention of title The ordered goods remain the property of the SIKU online shop of Sieper GmbH until they have been paid for in full (retention of title in accordance with Section 455 of the German Civil Code). Prior to the transfer of ownership, pledging, assignment as security, processing or redesign of the goods without the express consent of the SIKU online shop is not permitted. 7. Warranty / Liability 7.1 The customer's claims against the Sieper GmbH online shop based on a defect in the goods are based on the statutory provisions. 7.2 A defect in the goods does not include damage caused by the customer through improper or non-contractual treatment. The information provided by the manufacturer of the goods is decisive for the inappropriateness and lack of conformity. 7.3 Further claims of the customer, in particular claims for damages and reimbursement of expenses from the defectiveness of our goods as well as other violations of obligations from the contractual relationship and from tort are excluded. This does not apply if there is mandatory liability, e.g. in cases of willful intent, gross negligence, due to injury to life, limb or health, due to the breach of essential contractual obligations or e.g. according to the Product Liability Act. The claim for damages for the breach of essential contractual obligations is limited to the contract-typical, foreseeable damage, unless there is intent or gross negligence, or liability is due to injury to life, limb or health. A change in the burden of proof to the detriment of the customer is not associated with the above regulations. 7.4 The SIKU online shop is not liable for the unrestricted availability of the online shop itself, as it cannot guarantee the required fluid and error-free data communication via the Internet. 8. Data protection The data transmitted by the customer are only used by Sieper GmbH and companies affiliated with it. The data transmitted by the customer is used by the Sieper GmbH SIKU online shop exclusively to process orders. All data will be treated confidentially. The data will only be passed on to third parties (e.g. shipping services) if this is necessary for order processing. The order data is encrypted and securely transmitted, but we assume no liability for data security during these transmissions over the Internet (e.g. due to technical errors by the provider) or for any criminal access by third parties to files on our website. Customer login access data that is transmitted to the customer at the customer's request, In the data protection declaration you will find further information on the type, scope and purpose of the collection, processing and use of personal data. 9. Copyright All third-party logos, images and graphics shown are the property of the respective companies and are subject to the copyright of the respective licensor. All photos, logos, texts, reports, scripts and programming routines shown on these pages, which are in-house developments or have been prepared by us, may not be copied or used in any other way without our consent. All rights reserved. 10. Links on our pages We hereby expressly distance ourselves from all content on all linked pages on this website. This declaration applies to all links on our website. 11. Place of jurisdiction 11.1 Unless otherwise provided by law, the place of jurisdiction is the place of business of the SIKU online shop of Sieper GmbH. 11.2 German law shall apply to all disputes that may arise from this legal relationship. The application of UN sales law is excluded. 12. Validity of the terms and conditions With an order, the general terms and conditions of the SIKU online shop of Sieper GmbH are accepted. Should any provision of these general terms and conditions be void for whatever reason, the validity of the remaining provisions shall remain unaffected. Verbal agreements require written confirmation. Sieper GmbH Schlittenbacher Straße 60 58511 Lüdenscheid Commercial Register : HRB 3985 District Court Lüdenscheid Managing Director: Britta Sieper Klaus Galinski To ask? Contact us by email onlineshop@siku.de .... or by phone: 02351 / 876-0 We're here to help. Return form_Shop (32 KB) Model withdrawal form (10 KB) Conditions SIKU online shop sources Privacy Jobs Imprint / Contact GTC Retailer SIKU Händlerportal