RECREATION & PARKS NORTH TAHOE EVENT CENTER Search form Search THE DISTRICT DOCUMENTS WATER SEWER RESOURCES NEWS & EVENTS JOBS NTPUD Strategic Plan Mission, Vision and Core Values Revised June 13, 2017 Mission Statement: The mission of the North Tahoe Public Utility District is to be effective environmental stewards through the provision of efficient, safe and accountable water and sewer service; and to provide, promote and support local and regional recreation and event facilities and activities for residents and visitors that enhance the well-being of our community. Vision Statement: The vision for the North Tahoe Public Utility District is that we will provide the highest quality water and sewer systems, efficiently and economically managing for future demands, and that we will provide outstanding recreational facilities and services that are responsive to our community, while fostering positive long-term relationships with employees, customers, suppliers and partner agencies. Leadership Core Values: Public and environmental safety - at the highest level Open Communications - be open to all points of view Customer Service Excellence - provide exemplary customer service, and meet or exceed our customers' expectations Transparency and Honesty - be fair, straightforward and factual Public Trust - be committed to earning this every day Protecting the Environment - be good stewards of what we have been given Innovation and Creative Solutions - contribute and be receptive to new ideas Cooperation - efficiencies come from collaboration and teamwork Accountability - be responsible, deliberate, accurate and clear Fiscal Stewardship - exercise careful watch over public funds 2018-2022 Strategic Plan Strategic Plan with Status Updates - February 11, 2020 Strategic Plan - Adopted April 16, 2019 The District's Strategic Plan is reviewed annually as part of the budget process to be sure that the District continues to move forward as outlined by the Strategic Plan. Strategic Objectives 1) Provide quality recreation and event facilities and activities. 2) Maintain highest level of safe, sustainable sewer and water service. 3) Provide exceptional District Governance. 4) Empower trained professional staff. 5) Ensure financial sustainability. 6) Maintain operational excellence 7) Parking lot items for future discussion Pay Your Bill Recreation & Parks North Tahoe Event Center Get your 2021 Resident Sticker Forms available online 875 National Ave, PO Box 139, Tahoe Vista, CA 96148 • p (530) 546-4212 • f (530) 546-2652 • Privacy Policy © 2021 North Tahoe Public Utility District • Website Content Management System Design & Development by POND Collective