front page Electricity networks and connections Production Company Take contact Electronic services Electrical connections Price lists Remotely readable meters Terms and conditions Connecting distributed production to the network Information for the builder Information for contractors Logging assistance Cable display Billing Domain Standard compensation for long power outages Preparing for power outages Intermittent SMS service Fault information MY REPORT Intermittent SMS service Katkovahti is a free service of Rauman Energia and Vakka-Suomen Voima, with which you can be notified of power outages directly on your mobile phone. The message is sent about five minutes after the start of the power failure, the shorter interruptions the message will not be sent. Katkovahti operates in the network areas of Rauma Energia and Vakka-Suomen Voima around the clock. If you have a home, summer cottage or other places of use in the area, then you can get them all connected to the service. If you want to connect several places of electricity to the service, you must send a separate text message for each of them. Follow these steps to activate the service See the customer number and location number on the electric bill and send a text message start 123456 332211 (start, interval, customer number, interval, location number) to 040 651 2400. When your registration is OK, you will receive a return message " Thank you for registering with the error text message service t: REO / VSV". If the information is incorrect, you will receive a notification asking you to review the information and contact customer service if necessary. If you wish, you can stop the service by sending an SMS stop 123456 332211 (stop, interval, customer number, interval, location number) to 040 651 2400. Interruption watch can also be activated in our customer service, tel. 02 880 0880. Customer service can also be contacted if you do not want the service between 10 pm and 7 am. Interrupted SMS service.pdf (478.19 kb) Interrupter messages in the event of a fault The text message states the address of the place of use, the possible cause of the power failure and the estimated duration. "Mallitie 22 C 10, blackout, 29.11.2012 15:58:35. Cause: Not yet known. Estimated duration: Fault finding / Repair in progress." When the power failure is over, you will be notified that it has ended. The delay for messages is about 5 minutes after the power has been cut off and restored. "The power failure is over, Mallitie 22 C 10. If there is still a lack of electricity, call the fault service on 020 6066 133." We serve our customers in case of disruption around the clock >> Real-time fault info map service >> VSV Group Vihtorinkatu 2, 23800 Laitila Open Mon-Wed 9-16, Thu 10-16, Fri 10-15 See all contact information Customer service (02) 8800 880 Mains fault messages 020 6066 133 District heating fault messages 0440 826 824