Make a claim under your home insurance policy To make a claim under your home insurance policy: 1. Download the home insurance claim form according to the type of damage suffered: Damage to the Home Download this form to notify us of damage to your home, such as: Fire, Storm and hail, Water damage, Theft and vandalism, All risks, Property damage, Luggage, Assistance. DOWNLOAD THE FORM Liability insurance diverse risks Download this form to notify us of damage involving your Civil Liability, such as: Physical or material damage to a third party DOWNLOAD THE FORM Electric devices & multimedia material Download this form to notify us of damage to electrical and multimedia devices, such as: A short circuit, an overload of electrical current, an insulation fault, overvoltage, wear and tear, a machine failure, etc. TELECHARGER LE FORMULAIRE E-protection Download this form to make a claim related to e-protection such as: Legal support, identity theft, fraudulent use of payment methods, e-reputation, online shopping, connected objects, etc. DOWNLOAD THE FORM 2. Complete your document directly from your computer. 3. Print it and sign it 4. And send your form by email to claims@axa.lu Services and Tips: 10 signs that your insurance policy is out-of-date Whether moving in together, welcoming a child, throwing ourselves into our passions... There is never a dull moment, and that is what makes life so exciting! But what about your insurance? Does it also need a bit of a shake-up to give you and your family the protection you deserve? READ THE ARTICLE Emergency and Assistance Contact AXA Assistance on +352 45 30 30 55 Or visit the AXA Assistance page for help. AXA ASSISTANCE PAGE AXA Advisers at your service An advisor is available in every region of the Grand Duchy to offer you his services and his well-informed advice about insurance solutions : FIND AN AXA AGENCY axa_icon_16 Contact us Legal disclaimer Your MyAXA customer portal AXA Wealth Europe Cookie Management EN FR DE Privacy Policy © 2021 AXA All Rights Reserved By continuing to browse this website, you accept the placement of cookies measuring audience and offering you videos, sharing buttons and content updates from social platforms. Find out more about the cookie policy | Personalize cookies Accept Only Essential