Search Button Select a Language Login MENU Home / Contact Us CONTACT US We have locations in Ames, Ankeny, West Des Moines, Johnston & Osceola. Click on the appropriate branch location for specific hours. All fields marked with * are required. Contact information Have a question or comment? Want to find out more about one of our products or services? Feel free to contact us in whatever way is convenient for you. CALL US Customer Service Phone: 515-232-5561 or 641-342-6581 Touch Tone Teller: Phone: 515-735-3342 Report Lost or Stolen ATM/Debit Cards or fraudulent activity During regular business hours, please call First National Bank Customer Service: Phone: 515-232-5561 or 641-342-6581 After regular business hours: Phone: 800-383-8000 Dispute a Transaction or Report Suspected Fraud on your Account Please click here to complete the form to begin your fraudulent transaction dispute or call us at 515-232-5561. SEND A MESSAGE We'd love to hear from you! Please feel free to get in touch using the form below. Please do not use this form to send personal or account information. Subject - Select an option - Customer Service Personal Products Business Products Report Fraudulent Activity Private Banking Other Location - Select an option - Ames Main Branch West Ames Branch North Grand Branch Ankeny Branch Johnston Branch Valley Junction Branch West Glen Branch Name * Email Address * Phone * Message * Ames Offices Ankeny Offices Des Moines Metro Offices Osceola Offices PROUDLY SERVING, AMES, ANKENY, JOHNSTON, OSCEOLA, VALLEY JUNCTION AND WEST DES MOINES Facebook YouTube 515-232-5561 Routing Number - 073902274 Personal Business Wealth Solutions Education Center FAQs About Us Contact us Locations/ATMS Deposit Rates Calculators Open Account Apply for a Loan Download Mobile App Order Checks Privacy Policy Copyright © 2021 First National Bank. All Rights Reserved. Site by Spinutech