Search MyAccount Mobile app Household Business Developer Environment Community Help Publications About us Contact us Careers Extra help Help with paying Save money on your bill Priority Services Register Bogus callers Password scheme Our customer promise Payment breaks Extra help FAQs Save money on your bill We have lots of tips and advice to help you save money on your water bill. If you are having problems paying please contact us. We can help you find the right solution to meet your needs. Request a water meter Water meters can be installed for free in most homes. Because customers only pay for the water they use many people find their bill is cheaper. You may also be eligible for special tariffs that are available to people who have low incomes or low consumption. Because you only pay for the water you use many people find their bill is cheaper. Click here to find out if you would be better off on a water meter It’s free to have a water meter installed for most household customers. Click here to apply for a water meter online, you'll need to register or login to My Account Once your meter has been installed you'll be able to view your bills online, make payments and submit meter readings all at the click of a button. Free water efficiency devices South Staffs Water has teamed up with SaveWaterSaveMoney to offer customers free water efficient devices designed to help customers save money on their water, wastewater and heating bills. Click here to request your free water efficiency devices Claim your free gadget and start saving water - and money. Watch out for leaks If you have a meter you can use it to check whether you have a water leak. To check that you do not have a leak on any pipework after the meter: Turn off all taps Read the meter (including the red digits) Do not use any water for a length of time (eg overnight or while you are out for the day). Read the meter again If the second reading is higher than the first there may be a leak. Go for tap The price you pay for tap water is far, far less than it costs for bottled water. Just £1 will buy you well over a 1000 litres. See if you have a soakaway If the rainwater that falls onto your property drains into a soakaway, instead of the sewer, you may be able to ask for a surface water drainage discount. See also… Other charges and tariffs Saving water - and money Switching to a water meter Would you be better off on a meter? Useful downloads Meter application form Our Code of Practice for household customer debt Selecteer een taal▼ About us Publications Careers Site map Privacy & Cookie Policy Terms & Conditions Contact us Modern Slavery Statement © South Staffs Water 2021 We use cookies in order to deliver an improved experience. By using this website you agree to the use of cookies. Cookie policy