| about us | online quote | how to insure | useful documents | incamper casa | | contacts | claim claim | faq | claim claim To start reporting a claim, send the CAI form by email or fax to RCAMPER - Aspevi Firenze Srl - Vittoria Assicurazioni SpA Agency: by fax to no. 055.446981 via email at info@rcamper.it Alternatively, it is possible to call SOS Apertura Sinistri (toll-free number 800.330.664) or use, via mobile phone or tablet, the MyVittoria App which allows you to immediately report the accident liability of the 'Motorhomes. USEFUL INFORMATION IN THE EVENT OF AN ACCIDENT 01. What is the procedure to follow in the event of a third party liability (accident between vehicles)? A complete report speeds up the damage settlement procedure, so it is important that the people involved in the accident cooperate with each other in order to gather all the necessary information. However, it is necessary: fill in the CID form carefully (also known as the blue form or friendly finding) following the instructions on the last page of the form firmare il modulo C.I.D. e possibilmente, farlo firmare anche all'altro conducente se firmato da entrambi i conducenti, trattenere due copie del modulo e consegnare le rimanenti alla controparte --------------------- 02. How much time do you have to report the accident? The claim must be reported in any case (right or wrong) as soon as possible and in any case no later than 3 days . --------------------- 03. How is compensation determined for damage from theft or kasko? First of all, it is necessary to distinguish whether it is a total loss of the vehicle (ie the damage is equal to, or greater than, the commercial value of the vehicle) or partial damage. Total loss:the damage is calculated on the basis of the value of the vehicle at the time of the accident, from which the value of the wreck must be deducted, obviously except in the case of total theft without finding the vehicle. The indemnity is determined by detecting the quotation reported by the Eurotax Blu magazine for the period of occurrence of the claim. In case of partial damagethe compensation takes into account the cost of repairs or replacements of damaged or stolen parts. However, it may happen that the compensation does not correspond to the car repairer's invoice as the age of the vehicle plays an important role. Let's take the case of a stolen motorhome which is found without seats and wheels: list price at the time of purchase of the motorhome is € 30,000, while the commercial value of the motorhome at the time of the accident is € 20,000 (two thirds of the value of list). The cost of new spare parts is € 4,500 but € 3,000 will be reimbursed (ie two thirds of € 4,500) plus the labor which is paid without reductions. Therefore, if the vehicle is not new, It is important to be careful not to insure the vehicle for a sum lower than its commercial value (which can be obtained from the Eurotax Blu magazine of the period), because if the insured value is lower than the market value of the camper, the reimbursement in the event of an accident will be reduced. in the same proportion between the insured value and the actual market value of the vehicle! In the event of theft or fire of the Motorhome, the owner of the Camper must report the incident to the local Authorities and subsequently deliver a copy of the report to the agency, together with the original of the vehicle registration document if in the possession of the customer, and the original of the Certificate of Ownership which we recommend never to keep in the vehicle. --------------------- 04. What happens if you use the service of a partner body shop of the Company rather than a trusted body shop? If you are entitled to compensation in CARD and you have completed the amicable statement, you will not need to advance any amount of money by contacting a partner body shop if you are fully right; in other cases of co-responsibility and for ARD guarantees, the Company will directly pay the contracted body shop for the non-liability portion or according to the policy conditions. did not find the answer you were looking for? Click here calculate your quote RCAMPER - Aspevi Firenze S.r.l Agenzia di Vittoria Assicurazioni S.p.A. via Giovanni Dei Marignolli 64/66/68 - 50127 FIRENZE (FI) NV 800.40.30.60 - Fax. 055.446981 P.IVA 06293590482 - Iscrizione IVASS n. A000548440 DEL 03/05/2016 e-mail: info@rcamper.it - PEC: ag_f52_02@pec.agentivittoria.it Intermediario soggetto al controllo dell' IVASS RCamper© è un marchio registrato Offerta riservata ai NON clienti Vittoria COOKIE POLICY We use cookies to ensure the functionality of the site and to take into account your navigation choices in order to offer you the best experience on our site. We also reserve the right to use third-party cookies. To find out more, see our Cookie Policy . By continuing to browse the site, you agree to use cookies. i have read this notice