ENGLISH GLOBAL CUS­TOMER SER­VICE MOVE FOR­WARD IN TECH­NOL­OGY, QUAL­ITY & PRO­DUC­TIV­ITY VON AR­DENNE equip­ment is used in over 50 coun­tries. We have es­tab­lished an in­stalled base of hun­dreds of coat­ing sys­tems world­wide, rang­ing from small tools to equip­ment for large-area coat­ing ap­pli­ca­tions for sev­eral mar­kets. Our cus­tomers suc­ceed in their mar­kets with first-class prod­ucts, also be­cause they ben­e­fit from the su­pe­rior coat­ing tech­nolo­gies em­bed­ded into VON AR­DENNE equip­ment. As long as they re­main suc­cess­ful, they are fac­ing the per­ma­nent chal­lenge of stay­ing in a lead­ing po­si­tion. That is why we are com­mit­ted to sup­port our cus­tomers day af­ter day. GLOBAL CUSTOMER SERVICE BROCHURE [PDF] OUR MISSION VON AR­DENNE has in­stalled more than 500 ad­vanced coat­ing sys­tems world­wide. Our Global Cus­tomer Ser­vice team is com­mit­ted to Sup­port­ing our cus­tomers dur­ing the whole life cy­cle of the equip­ment Striv­ing to fully un­der­stand cus­tomer re­quire­ments Cre­at­ing cus­tomer ben­e­fits in the fields of tech­nol­ogy, qual­ity and pro­duc­tiv­ity Pro­vid­ing the nec­es­sary ca­pac­i­ties and skills in the re­gion of our cus­tomers OUR PORTFOLIO VON AR­DENNE Global Cus­tomer Ser­vice pro­vides: Tech­ni­cal sup­port - Sup­port via phone and re­mote con­trol - On­site sup­port dur­ing ramp-up time, pro­duc­tion and main­te­nance - On­site or off­site sup­port for trou­bleshoot­ing Main­te­nance ser­vice (pre­ven­tive and cor­rec­tive main­te­nance) Tech­nol­ogy sup­port Tech­ni­cal au­dit of the equip­ment Spare and wear parts sup­ply Tech­ni­cal train­ing Up­grades & retro­fits Re­lo­ca­tion of the equip­ment LEGAL INFORMATION PRIVACY STATEMENT © VON ARDENNE GMBH 2021