800-852-3282 Payment Solutions AIDC & Mobility Solutions Services About Us Contact FOCUS ON “CLEANER” PAYMENTS Retails that have continued operation during this challenging time have increased the frequency of cleaning and disinfecting throughout their stores. Payment terminals in particular are a hot spot for contact between retail team members and the customer. The COVID-19 virus is known to survive on surfaces for anywhere from a few hours to over a week, depending on conditions. While the frequency of cleaning will be determined by the retailer, the method of cleaning should involve an alcohol based cleaner with at least 70% alcohol content. The following cleaning method is recommended: Turn off the device Unplug it from the power source Clean the terminal by gently wiping with a slightly water-dampened, clean microfiber cloth to remove dirt and residue. One or two drops of pH-neutral, non-abrasive soap may be used on the slightly dampened cloth. Never use solvents, harsh detergents, or abrasive cleaners. After cleaning, the devices may be sanitized using an alcohol-based wipe or appropriate alcohol-based cleaner (approx. 70-90% strength isopropyl alcohol) applied to a microfiber cloth. Apply gently; do not scrub. Isopropyl alcohol applied to a clean microfiber cloth may be used on touch panel displays but never press hard on displays. Once completely dry, reconnect to power and turn on. To learn more about how businesses can respond to COVID-19, visit the CDC website. Resources Louisville Facility Video Tour End-Of-Life (EOL) Notices Case Studies Glossary of Terms Events PCI Compliance Cleaning Methods 800-852-3282 sales@posdata.com CONTACT US Name* First Last Organization City/State Email* Phone Message* POSDATA GROUP, INC. HQ PO Box 1305 5775 Soundview Dr., Suite 101C Gig Harbor, WA 98335 CONTACT Office: 800-852-3282 Service Center: 800-426-4004 Email: sales@posdata.com ©2018 POSDATA Group, Inc. All Rights Reserved. | Digital Assets | Privacy Policy Payments Auto ID Contact Us