ORDER PICKUP & DELIVERY → 📍 LOCATIONS 🍔 MENU 🍟 FRANCHISE ☰ MORE Order Online 🍔 FATBURGER NORTH AMERICA INC. PRIVACY POLICY YOUR PRIVACY RIGHT Last updated 01/20/2020 THIS PRIVACY POLICY APPLIES TO THE SITES AND APP WHERE IT APPEARS. This policy describes how Fatburger and its vendors treat personal information on the mobile apps and websites where it appears (the “Platforms”). WE COLLECT INFORMATION FROM AND ABOUT YOU. We may collect contact information and personal information on the Platforms. For example, we collect your name, phone number and email address if you register with us. We may also collect the month and date of your birthday or anniversary. We may collect information about your device and Internet usage. If you use the Platforms, we may collect information from your phone, like your UDID. We may also collect information about the parts of our Platforms you use or third party apps or websites you visit when you leave our own. We may work with third parties who collect information about you when you use our app. We collect payment information. For example, we may contract with third parties that collect your credit card number if you make a purchase. We may collect other information. For example, we may collect your location using GPS, a cellular network location, Wi-Fi networks, browser services, or information you provide. We might look at how often you use the Platforms or where you downloaded the app WE COLLECT INFORMATION IN DIFFERENT WAYS. We collect information directly from you. For example, we collect information if you register on the Platforms. We collect information from you passively. For example, we may collect information from your device, like your IP address or UDID. Our vendors might also use scripts or other tools to track your activities on our Platform. They may do this to make sure our Platforms function properly. We get information about you from third parties. For example, our business partners may give us information about you. Social media platforms may also give us information about you. We combine information. For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we collect from you with information we collect from third parties. WE MAY LINK TO OTHER SITES OR HAVE THIRD PARTY SERVICES ON OUR PLATFORMS. Information you submit via our 3rd party delivery partners (Uber Eats, GrubHub, Postmates, DoorDash, Seamless) is also collected and processed by their platforms. To learn about how they use your information please visit their websites: UberEats | Postmates | DoorDash | Seamless | GrubHub WE USE INFORMATION AS DISCLOSED AND DESCRIBED HERE. We use information to administer the Platforms. We use information to respond to your requests or questions. For example, we might use your information to respond to your customer feedback. We use to communicate with you about your account or our relationship. We may contact you about our account or feedback. We might also contact you about this Policy or our Platform Terms. We use information to improve our products and services. We may use your information to make our website and products better. We might use your information to customize your experience with us. We use information for security purposes. We may use information to protect our company, our customers, and our websites. We use information for marketing purposes. For example, we might provide you with information about new products and special offers from us. We might also use your information to serve you ads about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. If you register with the restaurant, we’ll enroll you in our email newsletter. To manage this, read the choices section below. We may also use push notifications on our mobile apps. We use information as otherwise permitted by law. WE MAY SHARE INFORMATION WITH THIRD PARTIES. We will share information with our business partners. For example, we will share information with our restaurant client(s). We will share information with third parties who perform services on our behalf. For example, we may share information with vendors who send emails for us. We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business was sold we may share information as part of that transaction. We may share information for other reasons we may describe to you. Third parties we share information with include: Formstack | Squarespace | Mailchimp | ThePrintful | Shopify YOU HAVE CERTAIN CHOICES ABOUT SHARING AND MARKETING PRACTICES. You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions. You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings. Our Do Not Track Policy: Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications through your phone’s operating system settings. YOUR CALIFORNIA PRIVACY RIGHTS. If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry. THESE SITES AND APPS ARE NOT INTENDED FOR CHILDREN. Our Platforms are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us. You can also write to us at the address listed at the end of this policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children's privacy on-line here. WE STORE INFORMATION IN THE UNITED STATES. Information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country. WE USE STANDARD SECURITY MEASURES. The Internet and mobile apps are not 100% secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you to use caution when using apps and the Internet. This includes not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law. FEEL FREE TO CONTACT US IF YOU HAVE MORE QUESTIONS. If you have any questions about this Policy, please email us at info@fatburger.com. You can also write to us or call at: Fatburger North America, Inc. 9720 Wilshire Blvd. Suite 500 Beverly Hills, CA 90212 Attn: Marketing Dept. Phone: 1-310-319-1850 Email: info@fatburger.com WE MAY UPDATE THIS POLICY. From time to time we may change our privacy policies. © 2020 FATBURGER NORTH AMERICA INC. ALL RIGHTS RESERVED Order Online Contact Us Order Online Franchise Accessibility Policy Privacy Policy Find a Fatburger Join Our Team Catering & Events (Calif.) © 2021 FATBURGER NORTH AMERICA INC. ALL RIGHTS RESERVED. We’re part of the FAT Brands Family.