SystmOnline Login Opening Times | Contact Us | | CQC Rating Good EXPAND NAVIGATION HOME FRIENDS & FAMILY TEST Would you recommend your GP surgery? VIEW LATEST RESULTS TAKE THE TEST BELOW From 1 November 2015, if you visit your GP practice you will be asked about whether or not you would recommend your GP surgery to your family and friends, if they need similar treatment or care. How does it work? When you visit your GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience: “How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?” You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely'. You will also be invited to tell us: If we could change one thing about your care or treatment to improve your experience, what would it be? Your response is anonymous and you will be able to post the postcard in a ballot box in your GP practice reception on your way out of the surgery or you can complete give your feedback on this page. If you are unable to answer the question, a friend or family member is welcome to respond on your behalf. The Friends and Family Test results will be published on this website. How will the results be used? The information will give your GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help the surgery to make improvements for patients. The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences.For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily FRIENDS AND FAMILY TEST Friends & Family Test We would like you to think about your recent experiences of our service. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment? Please select one option Select one option Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know Why did you choose that response? Invalid input Please prove you're a human Tick this box if you consent to us publishing your comment anonymously on our website. If you do not see the FFT questionnaire (above), you may have already given your feedback. INDEX - Feedback MAIN INDEX Leave Feedback See our Reviews CQC Reports GP Patient Survey Friends & Family Test CONTACT DETAILS Highcliffe Medical Centre 248 Lymington Road Highcliffe Christchurch BH23 5ET Telephone: 01425 272 203 Out-Of-Hours: 111 FRIENDS AND FAMILY TEST The NHS want you to have the best possible experience of care. Please give your feedback. READ MORE SYSTMONLINE All you need to know about SystmOnline and the services it provides you and your family 24/7/365 READ MORE WHAT IS eCONSULT? Terms of UseCookiesMedical DisclaimerAccessibility © Tree View Designs Ltd 2021 We use cookies to help provide you with the best possible online experience. By using this site, you agree that we may store and access cookies on your device. Find out about our cookies. ACCEPT ALL COOKIES SHOW OPTIONS