FINAL EXPENSE AND PREARRANGED FUNERALS We are Here to Help! On August 1, Assurant finalized the sale of the Preneed business to CUNA Mutual Group. Assurant & CUNA Mutual Group Finalize Preneed Sale: What to Expect On August 1, Assurant finalized the sale of the Preneed business to CUNA Mutual Group, a broad financial services provider that protects more than 30 million consumers. As we officially transition the business to CUNA Mutual Group, policyholders will maintain the same policy coverage, benefits, exceptional levels of customer support and service they’ve always experienced. CUNA Mutual Group is committed to delivering outstanding customer service and ensuring a seamless transition for clients and policyholders to its family of brands. As part of honoring that commitment, CUNA Mutual Group will continue to provide updates as they’re available to both clients and policyholders. In the interim, policyholders and partners should continue to reach us through the communications channels they have historically used. Submit a policy change request or a claim in 3 Easy Steps! STEP 1 Find and click on the form you need below STEP 2 Fill in, print, and sign the form STEP 3 Scan the completed and signed form to return by Email or Fax with supporting documents Email: documents@assurant.com Name and policy number in the subject line FAX: 605-719-0601 Name and policy number on the cover page QUESTIONS? Form Menu Policyholders Click on the change you wish to make to access the form you need: Update banking info for premium withdrawals Change the policy Beneficiary Change the owner of a policy Owner or Insured name change Change the Designated Funeral Home* *specific policies only Allow policy information to be released to a designated person Beneficiaries and Funeral Homes To initiate a claim on an insured who has passed click on the applicable form link below: I am a policy Beneficiary Claim as a Funeral Home Release of Medical Records Association for Personal Resource Planning (APRP) APRP Lifeline Newsletter Bill Pay If you have received your bill in the mail, you may be able to pay online. Have your paper bill handy. PAY PREMIUMS ONLINE ALSO OF INTEREST: car interior protectionPrearranged Funeral and Final Expense InsuranceRenters Insurance Policy and Claims | Assurant ABOUT ASSURANT Our Story News & Insights Reviews Investor Relations Assurant Ventures Careers HIRING Site Map HELP CENTER Manage your policy File a Claim Office Locations Contact Us CONNECT EMAIL ALERTS LEGAL NOTICE PRIVACY POLICY REGULATORY NOTICE ACCESSIBILITY AIZ 162.38-2.32 © 2021 ASSURANT, INC. ALL RIGHTS RESERVED