Menu Search HOMAG Service Remote Service Hotline Remote Service — so near and yet so far! An on-site visit from a technician is not always necessary, since a call to our hotline is all it takes to get in touch with an expert. We establish an online connection between our Service Center and the machine computer. We quickly localize the malfunction using the latest applications and online tools and then eliminate the error using targeted measures, saving you time and money in the process. Our hotline — how you benefit: 92% of faults are resolved using our hotline Excellent machine availability thanks to shorter periods of idle time and therefore lower production costs Troubleshooting and diagnostics by our hotline specialists Support for your machine and maintenance personnel during the troubleshooting process Our employees offer professional, helpful support for issues regarding mechanics, control systems, electrics and process technology Flat-rate offers with suitable availability Our hotline flat-rate offers give you all of the benefits, including simple processing. Contact us to request an individual quote. Previous Quick help through online connections with your machine Next 1 / 2 Any questions? We are at your service! VENS & THIERS NV +32 56 3651 70 info@vens-thiers.be www.optimat-group.com Contact form Our newsletter: Keep up to date! What's new? Find out with just one click - each month you will receive the latest information on market trends, product news and developments, trade fairs and our customers' experiences. Subscribe now... ©2021 Copyright HOMAG Group Contact Imprint Terms Compliance eShop Policy Cookies Cookie settings We use cookies on our website. Some of them are essential, while others help us to improve and operate our online offer for you economically. You can "Accept" this or click on the "More information" button to select which cookies we may use. Consent to all Further details Deny Privacy Policy Imprint