Luckia Bets casino Slots Live roulette Truncheons local Frequent questions Responsible gambling Is there a responsible gaming policy? At Luckia we are fully committed to preventing compulsive practices in the use of our services and games. To do this, we have enabled a series of measures, extensively developed in the 'Responsible Gaming' section that you have accessible at all times from the bottom of our website. Are there limits to income? At the time of opening the account, you will have the following default limits: a daily limit of € 600, a weekly limit of € 1,500 and a monthly limit of € 3,000. If you reach any of these limits, you will not be allowed to make that deposit, although you can try another for a lower amount. In case you want to reduce these limits, you can modify them through your player account by accessing 'My money'> 'Limits'. If you want to increase the deposit limits you have to contact us. We will initiate the procedures established in the Spanish regulations. What conditions are required to increase my limits? If this is the first time you request an increase in your limits, you must complete a test of addictive gambling behaviors. You can find this test in the Responsible Gaming section. In the case of the second or subsequent times, Luckia will carry out an analysis of your activity history, and will issue a favorable or unfavorable report on the increase in your limits. We recommend that you set your limits from the beginning to suit your gaming habits. Note that if you modify multiple limits in a single request, this counts as a single modification. If, on the other hand, you first modify one limit and then another, the second modification could be more complex than the first, according to the regulations. How long does it take for my new limits to take effect? Changes in your limits are not always immediate ... If you are reducing a limit, its new value will take effect immediately If you are increasing your limits for the first time, its new value will take effect 7 days after passing the mandatory test If you are increasing your limits for the second time, its new value will take effect 3 days after approval of the increase by Luckia Ten en cuenta que si modificas varios límites en una sola solicitud, esto cuenta como una única modificación. Si, por contra, primero modificas un límite y luego otro, la segunda modificación podría resultar más compleja que la primera, según establece la normativa. Índice de Preguntas Frecuentes Apuestas online Casino Cuenta de juego Depositar fondos Generales Juego responsable Medios de pago Retirar fondos Técnicas Llámanos gratis Te atendemos todos los días de 9:00 a 24:00 en el teléfono gratuito 900 37 38 23 Chatea en directo Resolvemos tus dudas por chat todos los días de 9:00 a 24:00 Escríbenos Manda tus dudas o sugerencias por correo electrónico a: clientes@luckia.es ¿Tienes dudas? Puedes encontrar la respuesta entre nuestras preguntas frecuentes VISA MasterCard Paypal Skrill PaySafe Card Online Betting Live now Horse races Luckia's truncheon Statistics Luckia Terms Baton conditions Frequent questions casino Slots Live roulette Roulette Blackjack and Baccarat Terms Frequent questions Slots Terms Frequent questions Live roulette Terms Frequent questions Do you have any questions? Online betting casino Game account Deposit funds General Responsible gambling Payment methods Withdraw funds Techniques Maybe you are interested Luckia App Luckia Events Betting venues Luckia Promotions Luckia Blog Meet Luckia Luckia Affiliates Best online gaming operator in the Spanish market eGaming.es Awards 2016 +18 Self-exclusion Safe Play Playbien.es Legal warning Contract conditions Privacy cookies Responsible gambling Facebook Twitter Youtube