Log In Contact Us 24/7 Live Chat The live chat feature is available for CCU members with access to Online Banking. If you do not have access to Online Banking and would like to register, click here to register for online banking . Live Chat Call Us 877.ASK.CCCU (877.275.2228) Reach out to us, we're available (Central Standard Time): Monday - Friday: 8am - 6pm Saturday: 8am - 2pm Holiday CCU Closings: Martin Luther King Jr. Day: Monday January 18, 2021 Presidents Day: Monday February 15, 2021 Memorial Day: Monday May 31, 2021 Independence Day: Monday July 5, 2021 Labor Day: Monday September 6, 2021 Columbus Day: Monday October 11, 2021 Veterans Day: Thursday November 11, 2021 Thanksgiving Day: Thursday November 25, 2021 Christmas Day: Saturday December 25, 2021 New Year’s Day: Saturday January 1, 2022 Holiday Eve Hours: Christmas Eve December 24, 2021: Lobbies close at 12:00pm Drive through close at 1:00pm Member Service (877.275.2228) 8:00am - 1:00pm New Year's Eve December 31, 2021: Lobbies close at 12:00pm Drive through close at 1:00pm Member Service (877.275.2228) 8:00am - 1:00pm Mailing Address (limited access, by appointment-only): Consumers Credit Union 1075 Tri-State Parkway, #850 Gurnee, IL 60031 Credit Cards Activate and Update PIN = 800.631.3197 24/7 Cardholder Service = 866.820.3842 24/7 Fraud Monitoring Service = 888.918.7313 To Report a Card Lost/Stolen = 800.449.7728 Debit Cards Activate and Update PIN = 866.985.2273 24/7 Fraud Monitoring Service = 888.918.7313 To Report a Card Lost/Stolen = 888.908.7833 Locations & Hours ABOUT Who we are Happenings Helpful Links ATM Locator Shared Branching Membership Car Buying Service Notices Sitemap Security Privacy Statement Online Security Web Accessibility Identity Theft Lost or Stolen Card Routing Number 271989950 Join our Community Leave Feedback Quick Feedback Survey Consumers Credit Union © 2021, All rights reserved. This credit union is federally insured by NCUA.