Welcome to The Andover Nursing Home There are almost 10,000 nursing homes in England and fewer than 50 have proved they have what it takes to receive an overall Outstanding rating. We are extremely proud to be one of them. The Care Quality Commission found The Andover Nursing Home to be exceptionally effective, caring and well led when they made an announced inspection in January 2017, under new ownership we will of course be re-inspected. Their report highlighted how people who live here feel that they are treated with kindness and how their needs are ‘consistently met by staff who have the right competencies, knowledge, attitudes and behaviour’. The feedback inspectors received from residents, staff and relatives was positive throughout. We hope you will take time to read the report in full - please ask for a copy at reception or visit www.cqc.org.uk Our commitment to highly personalised care which reflects residents’ wishes from the day they arrive right through until the end of life is also recognised by a National Gold Standards Framework Quality Hallmark Award. This accolade reflects The Andover Nursing Home’s commitment to best practice training in palliative and end of life care and provides evidence that we have all the necessary skills and resources in place to ensure residents’ personal wishes are carried out. Fundraising initiatives by The Friends of The Andover Nursing Home further enhance residents’ social lives both in and outside the home by supporting the work of the activity organisers. Money raised through fetes, fayres, jumble sales, dinner nights and sponsored events ensures that high calibre entertainment is a regular feature of our activities programme. The additional funds also help support transport and other costs associated with memorable days out. Membership is free and open to residents, their family members and friends. LATEST UPDATES November 2021 at Andover Nursing Home What bizarre weather we are having ! The Garden Club is still in full swing and we are still getting out in the garden. Unfortunately we can not get away fro the subject of COVID, but on a positive note, the rate of infection in Test Valley now stands at 7,062 cases per 100,000 people, far lower than the England average of 10,141. The figures also show that four in five people in Test Valley have received two doses of a Covid-19 vaccine. However outside Test Valley is a different story, and we must remain vigilant. From now on, we would ask all visitors if they could complete a rapid test before coming to the home we would be grateful. If you need to test when you get to the home you will now need to make an appointment for your visit. Visiting times will be 10.00am - 3.00pm Monday to Friday, 10.00am - 2.00pm Saturday and Sunday. 100% of our staff have had both vaccines and the majority have already had the booster as always we strongly recommended that all visitors take te opportunity to be vaccinated before visiting the home. Later this month our residents will be receiving the Flu vaccine and the Cocid-19 booster. You will still be required to wear a mask in the home. If you are visiting out of office hours, please call the unit you are visiting when you arrive so they can meet you at reception. Dare we mention it but Christmas is nearly upon us ! Not to detract from a packed November we have a host of events and entertainment planned for December and through to New Year. Please remember, if you have been vaccinated with a COVID-19 vaccine, you are less likely to catch COVID-19, and to become severely ill if you do catch it. You are also less likely to spread COVID-19 to other people, but it is still possible for this to happen. Most people who can have a coronavirus booster shot are also eligible for their flu jab and the NHS says it is safe to have them both at the same time. As mild as it is, winter is upon us. If you have not had your booster or flu jab please book them in now. Advice and Support when you need it most We listen to your wishes and aim to give peace of mind to you and your family. Highly trained dedicated professionals Our team provide 24 hour care based on personal needs and levels of dependency. Purpose-built care home The Andover Nursing Home is a luxurious purpose-built care home fitted with every modern facility, including two lifts and all the latest fire safety equipment Personalised service We offer a personalised service in a friendly and homely environment, the landscaped grounds which surround the buildings are all wheelchair accessible Home from Home Residents are encouraged to bring smaller items of personal furniture or effects that have sentimental significance LATEST REVIEWS Andover Nursing Home 3 Nov 2021: Carolyn J (Daughter of Resident) Dad entered the Andover Nursing Home from hospital and rapidly declined due to a chest infection. But he was treated like a family member at the home from the first hour he arrived, to when he died (7 days in total). The staff showed love and care to Dad and met his needs really well. Their communication with us as a family was excellent. Their Covid protocols were secure, though we were so grateful to them that they found a safe way for us to be with Dad in his final hours despite visitor restrictions being in place. Allowing Dad's minister to say prayers with us on his last day was hugely meaningful. And the staff cared for us as a family as Dad died - letting my sister stay overnight, communicating honestly with us, keeping us supplied with food and endless cups of tea and biscuits. Andover Nursing Home has changed my perception of nursing homes entirely. I now see them as a potentially life-enhancing option for an older person. I can't recommend this place highly enough. 18 May 2021: Rachel K (Daughter of Resident) My mother is a resident and needs high levels of care and I am so impressed with Andover Nursing Home in every way. All of the staff including carers, office/reception, management, maintenance have always been so professional and caring and my mother has the highest praise for them all. There is a great friendly atmosphere, and every care taken for my mother and such compassion for myself, sharing knowledge and advice when asked and keeping our family updated. My mother loves the food, such a great selection, she never gets bored. It is such a relief to have trust that my mother is in the best place for her needs and her care and to know that we are involved when we need to be, and the right decisions will be taken for my mother's health and well-being. Totally recommend this home. 5 May 2021: John W (Son of Resident) It is very reassuring to know that Mum is in safe hands and receiving the best quality of care. The staff are all so friendly and helpful. My visit this week was carried out in a Covid-safe manner and went very well. 13 Apr 2021: Mark R (Son of Resident) It's hard to write a review of Andover Nursing Home without sounding contrived and OTT but all I can do is reflect on the experiences that my family have had. The staff are always incredibly friendly and professional. The place is clean and well cared for. They are always there to help and answer questions - management, nurses - everyone. Most importantly, they genuinely care about the people they look after. At no point have I ever thought my parents were getting anything other than the utmost level of care. They took the initiative and were way ahead of others when it came to covid. We were unfortunate in that both Mum and Dad had to move into a home but there isn't a day go by that I'm not grateful we chose Andover Nursing Home over any other. Mum died recently but she was treated with love and respect by the staff right until the very end. Nobody would argue a nursing home is the perfect end to a life, but Andover Nursing Home make everything as good as it possibly can be. I honestly can't recommend them highly enough. Read all 80 reviews © 2021 carehome.co.uk ANDOVER NURSING HOME Weyhill Road Andover Hampshire SP10 3AN Tel: 01264 333324 | Fax: 01264 332063 COPYRIGHT © 2021 ANDOVER NURSING HOME WEBKO