Solutions Resources Community Blog Demo About Home / All Solutions / Telecom & Utilities Telecom & Utilities Capture efficiencies, enhance the user experience and simplify information sharing and decision making. We support telecom and utility organizations in their digital transformation, helping to capture efficiencies, enhance the user experience and simplify information sharing and decision making. We apply artificial intelligence to facilitate the automation of customer-centric processes and streamline access to information from internal documents, social channels and other external sources. With access to all of your available information, you can leverage it for more comprehensive visibility into current and future activities while reducing managerial costs. Contact Us Solutions of NLU for Telecom & Utilities Digital Customer Interaction Improve customer communications and multi-channel engagement by applying NLU interfaces to your customer-facing systems, including chatbots and self-service systems. Market and Competitive Intelligence Make all information actionable, capitalize on intellectual property, capture new opportunities and monitor social channels to enhance decision-making processes. Intelligent Robotic Process Automation Expand the scope of RPA by providing bots with additional data from complex documents to automate front and back office processes and internal workflows. Information Management Support business intelligence and knowledge management by simplifying information retrieval and sharing. Risk Mitigation Acquire and analyze a virtually unlimited amount of open sources to identify and monitor evidence of information and events that can threaten your organization. Helpful Links Innovative customer interaction management solution Read Case Study Fastweb customer interview Automating business processes: Myth vs. reality Read & Watch Testimonial Related Resources & Insights No Category test Press Releases Expert.ai Establishes North American Headquarters in Boston Press Releases Expert.ai Recognized in 2021 Gartner® Emerging Technologies and Trends Impact Radar for AI News 2022 Trends in Data Science: Newfound Ease and Accessibility View All Resources Request a Demo Request a Demo Try the API for free Try the API Join our Newsletter Subscribe Solutions All Solutions Insurance Banking & Financial Services Publishing & Media Defense, Intelligence & Law Life Science & Pharma Oil, Gas, & Energy Public Sector Telecom & Utilities Solutions by Role Executives Line of Business CIO Data Scientists Software Engineers Products Platform NL Suite NL API Technology Company About Careers Team Investor Relations News Contact Us Customer Stories All Customer Stories Case Studies Testimonials Partners Become a Partner Training & Certification Program Insights & Resources Resources Blog Documentation AI Labs Research Projects Community COPYRIGHT © 2021 EXPERT.AI TERMS OF USE • PRIVACY POLICY • COMPANY DATA