HOME ABOUT US SOLUTIONS SERVICES CONTACTS Search Home » SOLUTIONS » CONTACT CENTER » CONVERSATIONAL IVR CONVERSATIONAL IVR Automatic Conversational IVRs offer solutions of telephonic dialogue similar to human ones, without the stiffness of digiting keys and bringing AI systems to service process automation. It is about vocal commands and synthesized answers which allow the interaction between telephonic systems with the costumer’s informative systems, without human participation. The user who calls can request or demand directly to the BOT solution and receive answers with context. Features Independent of the AI platform. It works with main vendors as IBM Watson, Google Diagflow, ecc VOIP Technology Available in cloud Advantages GO BACK TO CONTACT CENTER Software Link S.r.l. Via Borgazzi 87/A – 20900 Monza (MB) ParkO Operational Headquarter Viale Stucchi 66/26 – 20900 Monza (MB) Tel +39 039.2003334 – Fax +39 039.2140169 Email commerciale@swlink.it P.IVA 02822870164 – REA MB-1646511 Cert. UNI EN ISO 9001 2015 Privacy Policy & Cookie Policy - Privacy information © 2021 Software Link – Tutti i diritti riservati We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. Accept Close GDPR Cookie Banner