For home For business Energy About Help Get a quote Account Joining us from npower. Helping you on your journey from npower to E.ON Next. What you can do online. Set your new password View and download your npower bills View your npower meter readings View the emails we've sent View your tariffs and prices Here are the most asked questions. Why is my supply moving to E.ON Next? npower contacted you earlier this year with the news that they are now part of the E.ON group and all npower, npower select, Wigan Warriors Energy & Wasps Energy customers would be moved over to become customers of E.ON Next. It’ll take a while to move everyone over and we’ll let you know when it’s your turn and tell you when everything is complete. Your account transfer will take two to three weeks and we’re excited to welcome you aboard. Why am I getting a bill monthly now? Will my payments stay the same? What happens if I want to switch suppliers now? How do I set up my E.ON Next online account? All our npower to E.ON Next FAQs Need a bit more help? Check out the various guides we have to help you with your query. Guide to moving Why we bill monthly Still need to get in touch with us? We've got a number of ways you can get in touch with us through our community forum, social media pages or by phone and email. Why not head over to our community forum? Chat with other customers just like you to get some hot tips and the latest news. Go now Contact us by social media. You can contact us by email, Facebook or Twitter to get a response within hours, we're here to help you 8am - 10pm, 7 days a week. We’ve got all hands on deck and fingers on keyboards to answer questions or concerns as quickly as possible. We promise to reply as soon as we can. Contact us by email. Drop us an email and we'll get back to you as soon as we can. Home related emails hi@eonnext.com Business related emails. hellobusiness@eonnext.com Contact us by phone. If you prefer giving us a ring, know that our lines are open 9am - 5pm Monday to Thursday, 9am - 4pm Friday. Speech or hearing impaired customers can put 18001 in front of our phone number to use text relay at no extra cost. You can find out more on the Relay UK website. Home related calls 0808 501 5200 Business related calls 0808 501 5699 We're always still here for you after 5pm or over the weekend if you have an emergency with your prepayment or credit meter. You can either call 0808 501 5088, or you can email us or get in touch on our Social Media channels. E.ON Next Energy Limited Registered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG. Registered in England & Wales, No. 03782443. © 2021 E.ON Next Contact us Complaints Our policies Terms and conditions Our modern slavery statement Blog Emergencies Help and support Careers Sitemap We use cookies to give you the best possible online experience, ensuring our websites are reliable and secure. You can allow all cookies or manage what we use them for. You can find out more on our privacy policy page Accept All Cookies Manage cookies