What we do Our customers Insights Events Careers About us EN Connected sales platform in the cloud Microsoft Dynamics 365 for Sales offers you: Customisable apps for specific sales processes and sales personalities AI-driven insights and advanced scoring models for better conversion rates Intelligent automation of routine and manual tasks for improved sales responsiveness Integration with LinkedIn, Office 365 and Dynamics 365 Business Applications for better insights and more personalised engagement Guided sales process and productivity on the go Detailed information on sales opportunities throughout the company Sales Features 360° CUSTOMER OVERVIEW MASTER DATA MANAGEMENT ACTIVITY MANAGEMENT LEAD AND SALES OPPORTUNITY MANAGEMENT MOBILITY FOR SALES CONNECTIVITY ANALYSES AND DASHBOARDS 360° customer overview Continuously keep track of your customer data. Contact data management Customer history Classification and segmentation information Presentation of key figures for each customer (e.g. sales, contribution margin, market share) SharePoint integration for digital customer files Interface to the accounting system Powerful search functions Integration of LinkedIn profiles Related Content MK-Illumination relies on Microsoft and BE-terna for digitalisation in sales, marketing & project management In order to best support the international cooperation in sales, marketing and project management, the company decided to implement the customer engagement solution of Microsoft Dynamics 365. Read more Hauraton maintains customer relationship management with Microsoft Dynamics 365 Read more SIGA relies on both BE-terna and Microsoft Read more See how its done Dynamics 365 Sales greately improves customer operations Connected Dynamics 365 platform Productive field service operations Increase productivity of your field service technicians Dynamics 365 Field Service Exceed customer expectations Impress your customers with great service Dynamics 365 Customer Service Do the marketing like a Pro Deliver the right message at the right moment Dynamics 365 Marketing Get a full overview of your customer data Enrich CRM information with insights from your ERP-system CRM 360° Business Intelligence Microsoft Dynamics 365 platform has really boosted our customer care operations and changed the way we identify, collect, store and communicate important aspects of our everyday processes. Vladan Bukušić, Customer Relations Manager Read the full story We offer results Start your digital transformation journey today and discover what’s possible for your business tomorrow. Contact us GET TO KNOW US About us Our customers Company News Insights HOW CAN WE HELP Find the nearest office Talk to an expert Work for BE-terna Service Center DACH PARTNERS Microsoft Infor Qlik Cornerstone Legal Imprint