Solutions Industries Services Resources About Schedule a Demo English PROFESSIONAL SERVICES At Magaya, we take pride in providing friendly, highly-skilled supply chain business services to every customer, every time we interact. Your success is our success. CONTACT US Implementation Milestones “The system is very intuitive, clean, and very user-friendly compared to Magaya competitors. I love their support department. They are always providing solutions in a very small time frame.” – Magaya Freight Forwarding Customer Consulting Services Your Partner in Business, Delivering the Expertise and Support Needed to Scale and Thrive We’ll continue working together, even after you’ve implemented and learned how to use the Magaya software. Our team is available to audit your system and offer suggestions on how you can use its capabilities to benefit your business with improved productivity, risk avoidance, and more. We understand that as your business grows, your needs will start to change. We’re ready to show you how Magaya has the tools you need to meet your evolving business needs. Development and Integration Services Your Software, Your Way Magaya software has been designed to be highly configurable to meet the needs of a broad array of logistics and supply chain companies. However, if you have specific workflows or business requirements that are not yet met in the base software, we are happy to discuss custom development with you. Additionally, we can provide an extensive range of pre-built, standard integrations with various agencies, databases, and systems. This saves valuable time and money and gets you up and running faster. Magaya can also provide custom integration development services to connect with new systems as needed. Customer Success Delighting Our Customers is our #1 Priority To create a more streamlined handoff and strengthen the relationship for new customers, Magaya assigns a dedicated customer success manager to every account. The customer success manager acts as your long-term liaison at Magaya and a trusted advisor. The role of your customer success manager is to understand your needs, help answer any questions, solve problems, and develop a long-term partnership that extends far beyond the sale. Our customer success managers take pride in creating positive customer experiences through communication and relationship building. Your dedicated customer success manager will be your champion within Magaya to ensure you are as successful as possible. Training and Documentation Knowledge is Power Magaya supports you and your users with an array of training and documentation resources and related services as well as live (in person or on-line) custom training programs. From our extensive self-service knowledge base and how-to videos to our self-paced online training courses and practice activities, Magaya will give your users the skills needed to become masters at Magaya! When a new employee joins your company, they can instantly access training materials, videos, and more directly in Page One, the welcome screen in the software. Solutions Magaya Supply Chain Digital Freight Portal Catapult Freight Rate Management ACELYNK ABI Services Professional Services Support Cloud Magaya University Magaya Network Resources Resource Library Videos Magaya University Blog Help Technical Support FAQs Tracking Company About Us Contact Us Referral Program Partners Careers © 2021 Copyright Magaya Corporation. All Rights Reserved Accessibility Statement Terms of Use Privacy Policy