Introducing “Assembly” the easiest way to get more value for used devices » OUR COMPANY SOLUTIONS NEWSROOM SUPPORT Drive more sales powered by trade-in. 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E-Commerce Trade-In Offer your online customers an easy-to-use, on-brand trade-in experience that reduces program costs and revolutionizes the way your customers upgrade to the latest technology. Delight more Customers with a simple & intuitive process Phobio provides a customer-centric trade-in that provides customers full transparency throughout the process. Our programs allow you to provide your customers more convenient options for device drop-off, inspection, shipment and credit without incurring additional costs. Add Value with Amazing Features Quick & Easy Process Our easy-to-use IMEI search automatically identifies the user’s device make and model, making trade-ins a snap. World-Class Reporting & Analytics Our cutting-edge reporting and analytics tools offer 360-degree visibility into all transactions. Unmatched Reliability Built for high-volume operations, Phobio scales during the holidays, device launches and other peak times to meet all of your trade-in needs. Superior Shipping & Tracking Tools Customers receive convenient shipping materials and can easily keep track of devices with our user-friendly tools. Promotional Support Phobio puts your brand in the spotlight and sends customers flocking to your stores. Chat Support We offer live chat support seven days a week to improve the customer experience. Transparent & Competitive Pricing As the most transparent company in the industry, Phobio offers cost-effective solutions with no hidden fees. 55% Higher CSAT Scores Higher Customer Satisfaction (CSAT) scores for our trade-in programs over industry standard. 50% Higher NPS Score Higher Net Promoter (NPS) score of customer affinity for our trade-in programs over industry standard. 100% In-House Phobio’s engineering and customer experience teams are entirely in-house. Boost E-Commerce Sales with Phobio Amplify online sales and improve the customer experience through integrated trade-in. CONTACT US Phobio 1201 Peachtree St NE Building 400, Suite 100 Atlanta, GA 30361 (855) 746-2468 / (855) PHOBIO-8 MAILING ADDRESS PO Box 105603 PMB 53708 Atlanta, GA 30348-5603 Click here for Media Inquiries LINKS Careers Donations Equality Statement Customer Support Customer Help Center Retail Support Retail Trade Login COVID-19 Response Check Your Trade Status © 2021. All Rights Reserved. | Terms & Conditions | Privacy We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. View our Privacy Policy Cookie settings ACCEPT