SOLUTIONS PRODUCTS COMPANY SUPPORT CONTACT US BLOG PARTNERS APPLICATION, SERVICE AND NETWORK MONITORING Application, Service and Network Monitoring Gain ultimate visibility into network performance Measure the QoS of all voice and web (HTTP) traffic in your network with Empirix passive monitoring. Important key performance indicators (KPIs) are built into hierarchical models to provide call volume, call quality, call duration, and call failure visibility across SIP carriers, data centers, SBCs, interactive voice response systems (IVRs), and office or contact center locations. HIGHLIGHTS Measure the QoS of all voice and web traffic Quickly identify root cause of issues Integrate third-party data sets Advanced reporting of important KPIs Machine learning enables dynamic KPI thresholds Identify issues quickly Efficiently identify the root cause of communication network elements and the severity of impact by aggregating, correlating, enriching, and monitoring VoIP and web traffic. Third-party data Ingest data sets of third-party SBCs, call managers, or all detail records (CDRs) to enrich and enhance visibility into VoIP traffic. Advanced reporting Reports, alerts, and a dashboard for important key performance indicators (KPIs). Machine learning Machine learning enables the dynamic threshholding of KPIs by day of the month and day of the week, making alarms and notifications smarter. SUCCESS STORIES Swisscom Case Study Swisscom invested in Empirix Testing and Monitoring Solutions in order to significantly improve the quality of its customer service, which directly and positively impacts the company’s ongoing success and technology leadership. READ MORE NETWORK PERFORMANCE MONITORING BLOG POSTS Launching 5G: Service Providers Must Cater to Growing Customer Expectations As communications service providers (CSPs) race to implement 5G technology, customers’... READ MORE Empirix Announces Support for Traffic Analysis Across 5G Non-Stand-Alone Architectures Empirix Diagnostix software can fully trace and analyze 5G NSA traffic for Options 3, 3a and 3x... READ MORE Diagnostix Platform 6.2 Upgrades Diagnostix, Empirix’s end-to-end network monitoring platform, offers some exciting new... READ MORE READY TO LEARN MORE? Our dedicated sales and support teams are standing by. LEARN MORE Contact Careers Privacy Cookies Compliance © 2021 Empirix