The best for your printer! Digital Revolution Poland sp. Z oo ul. Wrocławska 60, Radwanice 55-010 Św. Katarzyna Telephone: Fax: GSM: E-mail: 71 31 16 123 71 31 17 003 794 321 123 biuro@123drukuj.pl Home your basket Conditions of delivery General conditions Data protection privacy policy questionnaire Help News about 123drukuj.pl contact job Online shop sale Printer inks Toners for laser printers Printers Papers and foils Coloring tapes Filaments for 3D printers Search for a product My 123drukuj.pl Forgot your password? like us Reliable partner We work with: home / Complaints Complaints Generally We realize that a product that does not function properly is not a pleasure. To solve any problems, it is best to read the instructions on the box or the printer's instruction manual. However, when the product turns out to be damaged, you will always be offered a suitable solution. We are also happy to provide advice in case of problems with products purchased in another store. Have you received a defective product? If the product has visible damage upon receipt, please report it to us as soon as possible. In this case, please contact our Customer Service Office . Terms of warranty The following products are covered by the following warranty: Genuine printer materials : Genuine printer materials are covered by the manufacturer's factory warranty. If the goods are delivered with the original manufacturer's warranty card, complaints and warranty repairs are made by a network of authorized services, the addresses of which are on the warranty card, in accordance with the rules contained therein. In other cases, complaints are processed by Digital Revolution Poland sp. Z oo Compatible materials for printers: Digital Revolution Poland sp. Z oo provides a lifetime warranty for compatible inks of its own brand. Recycled (refilled) printer materials: Digital Revolution Poland sp. Z oo provides a 6-month warranty (from the date of purchase). Special types of paper and stickers: Digital Revolution Poland sp. Z oo provides a lifetime warranty on its own brand paper. Procedure When returning a product back to us under warranty, please follow the steps below: Report the warranty in due time at the Customer Service Office . Send back the damaged product within 5 days. Pack the damaged product securely when shipping. The package should contain: a description of the problem with personal data, a copy of the purchase document and, if possible, an example of a printout. After receiving your package, we will try to consider it as soon as possible and provide you with a new copy of the product. Click here to see our General Terms and Conditions. your basket Quantity Product There are no products in your cart. Sum: 0.00 PLN (including VAT) E-newsletter Homeyour basketConditions of deliveryGeneral conditionsData protectionPrivacy policyquestionnaireHelpNewsabout 123drukuj.plcontactSitemap © 2019 - Digital Revolution Poland sp. Z oo Learn more about the purpose of their use. By using the website, you consent to the use of cookies in accordance with the current browser settings. More information can be found in the privacy policyI accept