Main menu Main menu Home About the New QEII Getting there New QEII services Feeling unwell NHS 111 Home / Feeling unwell / NHS 111 Not sure whether it’s a cold or coronavirus? Finding it hard to get a COVID-19 test? Read our coronavirus Q&A The latest COVID-19 safety information for East and North Hertfordshire NHS Trust patients and visitors You may have heard East and North Hertfordshire CCG's NHS 111 jingle on the radio. If you haven’t heard it, listen by clicking below. NHS 111 is a free telephone number to call if you urgently need medical help or advice but it's not a life-threatening situation. Call 111 if: You need medical help but it's not a 999 emergency. You don't know who to call or you don't have a GP to call. You need health information or reassurance about what to do next. NHS 111 is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be a late opening pharmacist, a community nurse, a minor injuries unit, an out of hours GP, an urgent care centre or A&E. Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999. The 111 number is available 24 hours a day, 7 days a week, 365 days a year. Calls from landlines and mobile phones are free. For less urgent health needs, patients should still contact their GP or local pharmacist in the usual way. If a health professional has given you a specific telephone number to call when you are concerned about your condition, please continue to use that number. You can find out more about NHS 111 on the NHS website. Feeling unwell Feeling unwell? GP services Mental health NHS 111 Pharmacies Local services GP services Hertfordshire Directory HertsHelp NHS 111 Sexual health Smokefree Hertfordshire Tell us about your visit Selecteer een taal▼ Follow Us Report to the MHRA Yellow Card scheme any suspected Covid-19 vaccination side effects. Anyone can report.… twitter.com/i/web/status/1… about an hour ago "NHS talking therapies are an effective way to treat common mental health issues if you're finding it hard to cope.… twitter.com/i/web/status/1… about 2 hours ago Word Cloud Change or cancel appointment Feeling unwell Getting there HertsHelp Local health services New QEII facilities New QEII services Patient groups Information Accessibility Privacy Policy Get In Touch The New QEII Hospital Howlands Welwyn Garden City Herts. AL7 4HQ 01438 314 333 pals.enh-tr@nhs.net © 2018 East and North Hertfordshire Clinical Commissioning Group. All rights reserved.