Make an Enquiry | 01924 477771 Home Services Our Machines Micromarket Customer Care About Us Contact Caring For Our Customers At The FM Taste the relationships we build with our clients are very important. We also recognise the level of customer care we provide is initiated at the highest level within our business and initiated with clear strategy, commitments and communication. A management team aware of client requirements and operational needs will then implement the agreed processes, ensuring they can be delivered in a considerate and timely manner by our dedicated operatives. Find Out More We are a forward thinking organization and recognize that a huge amount of change has taken place within our industry in the past few years. Whether this be in the way in which we pay for products, the type of products we want to buy or the type of environment in which we wish to buy the products. As a result of this we constantly review how we provide your service and the processes required to deliver the service promised. Find Out More At The FM Taste you can always be guaranteed an friendly and personal service by our small, efficient and knowledgeable team. With careful route management designed to deliver a constant level of service. Analysing the sales data of individual machines ensures that product availability is kept at a constant level. At the same time we are also conscious of the need to reduce our carbon footprint. This is again driven by the data our live management information system provides, creating efficiencies from product planograms, visit frequency and planned vehicle routing. Find Out More All of our operatives and engineers are included within a constantly evolving training programme, whether that be from our supply parteners or in-house. Dedicated machine training is delivered by the small number of machine manufacturers that provide the high quality equipment we recommend. All operators complete a food safety course as they are delivering fresh food, along with training in hygenic working practices as required by our S.A.L.S.A. certification. In order to keep your machine in perfect working order it is important that a regular hygiene schedule is implemented. Consumable parts are routinely replaced and preventative maintenance is scheduled at regular intervals To identify your operator as a member of The FM Taste team all our field staff are issued with a company uniform and many of our operatives have completed the DBS certification process. Find Out More Our operators and engineers all carry a device that communicates in real time with the management team to assist with job allocation, stock control, machine audit, service calls and cash control. The bespoke software allows easy visibility of product sales. With our fresh food offering also records any short dated products that are removed from your machine. This information helps to plan the production required to fill the machine to the correct level. Also provides data required to review visit frequencies, machine planograms and product placement helping control the efficiencies required and the impact of waste on the planet’s resources. Find Out More Hot Drinks Enquire Now Snacks Enquire Now Fresh Food Enquire Now Café Style Enquire Now Chilled Drinks Enquire Now Water Enquire Now How Can We Help? Area of Interest Chilled Vending Machine Hot Vending Machine Cafe Water Snacks Food Submit Pages Home | Vending Machines | Customer Care | Micromarketing | Our Team | Contact Us Our Registered Office Address: The FM Taste Ltd Unit 100 & 200 Batley Enterprise Centre, Batley, West Yorkshire, WF178LL Call us: 01924 477771 Foxxweb Design