Skip links General Enquiries: 0333 009 0836 Home About Products Support Blog Residential FAQs CONTACT Hosted Voice Hosted telephony is technology that resides in the cloud and is sometimes referred to as cloud telephony or VoIP. It can bring huge benefits for your business by greatly enhancing your efficiency and productivity all at a highly affordable price. In fact, hosted telephony can cut your telephone bills by up to 30%. Cost reduction is just one of the many benefits that hosted telephony can bring to your business. It is perfect for an increasingly mobile workforce and allows mobiles to be twinned to your desk phone, ensuring you never miss a call again. Call statistics mean that you can measure productivity and recognise when the busiest times of the day are so you can allocate appropriate resources. Hosted telephony gives smaller businesses the opportunity to utilise technology that was once only available to larger organisations. You pay on a per user basis so you only pay for what you need and is easy to add or remove users as you need it. It is therefore fully scalable so will grow with your business. Don’t let your business be held back by legacy technology. Call us about switching to hosted telephony today and start experiencing the benefits immediately. Free installation Free maintenance No upfront CAPEX Free calls Features you can easily control An on demand service with no hidden costs Enables mobility and flexibility Increased productivity Improved customer service A business continuity and disaster recovery solution Mobile twinning Number choice - one number anywhere Our Partners What our customers say about us “The CDS team have gone above and beyond our expectations with our communications. It has allowed us to bring our business to market seamlessly and meet the demands of our growing customer base. They are always on hand to help, whenever we need them. We would not hesitate in recommending them.” Essential Insurance “We’ve been lucky enough to be a client of CDS for a number of months, during which the whole team has completely backed multiple projects we’ve rolled out, even during antisocial hours! I would highly recommend Mike and his team for all comms requirements.” Rapid Reclaim Group “Using CDS as our communications provider gives our staff piece of mind that we always have someone on hand to help if we experience any issues. Any problems we have are dealt with quickly and efficiently, nothing is too much trouble.” Rhino Safety “CDS’ straightforward approach has made the process of switching our phone systems seamless and hassle free. We were impressed by CDS as they are a friendly, helpful and local company, which were important to us. Their hosted phone system will bring improvements and importantly maintain the outstanding client and customer satisfaction levels that are pivotal to our business.” Appointments Personnel CDS totally simplified our mobile and office landline software in a competitive market that is over complicated and overpriced! Their approach from reviewing and tailoring our needs have been fantastic; we have 25 remote staff all with differing network requirements – not a problem with CDS. Plus after all that, the cost savings were unbelievable. We haven’t got time for 20 companies to tender, we went to three and CDS just talked sense, listened, made recommendations and were extremely competitive. Showbusiness Interiors We have dealt with Stuart and the team at Concept Data Solutions for a number of years now. They have a great understanding of our requirements and were able to set up our system exactly how we wanted, and on-going they are always happy to help when we have any questions. Our experience has been extremely positive and I would recommend Concept Data Solutions to anyone who wants to review their telecommunications. Growth in Business Concept Data Solutions’ hosted telephony has had a really positive impact on our business. The system has not only reduced our monthly bills, it has given us much greater control and insight into our communications across our entire business. JS Spooner The Concept Data Solutions team installed a fully hosted telephony solution. The features it offers, such as call queuing, mobile twinning and disaster recovery, have added value to our business all at a very competitive price. Residence Changing our ageing phone system was a daunting prospect, as the majority of our business is conducted over the telephone. But Concept Data Solutions made the process simple – from initial survey to installation, it was all conducted in a professional and timely manner with minimal disruption to our business. I would recommend anyone considering updating their phone system to speak with Concept Data Solutions. Yorkshire Vehicle Finance Concept Data Solutions have provided our telecoms for the past few years now and we’ve been consistently impressed with how friendly and professional their team are. Nothing is ever too much trouble! Love Brum We switched to Concept Data Solutions as they offered great value for money and excellent communication and support which was important to us. Throughout the easy process, Zoe kept us in the loop and was always on hand to help. The hosted system was delivered on time as promised. We intend to switch our other sites to Concept Data Solutions as soon as possible. We wouldn’t hesitate in recommending them. James Du Pavey More Of Our Customers About Concept Data Solutions is a business to business telecoms brand that offers a full communication solution for SMEs. 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