MENU Staff and students Student support Regulations, policies and codes of practice More STUDENT SUPPORT We recognise that there may be times when you need support to help you manage academic or personal pressures and we are here to help. The information on this page will guide you through the support channels available to you as a Hull York Medical School student. There is always someone available to help you, 24/7. Home » Staff and students » Student support SUPPORT IF YOU NEED IMMEDIATE HELP IF THERE IS IMMEDIATE RISK Call 999 NHS DIRECT Call 111 or call your GP NHS CRISIS RESOLUTION Hull: 01482 301701 York: 01904 610700 SAMARITANS Call 116 123 (Freephone) jo@samaritans.org Visit samaritans.org SUPPORT SUPPORT AT HULL YORK MEDICAL SCHOOL Student Support Team Our dedicated Student Support Team have expertise in support relating to studying Medicine and can help signpost students to support services within the Medical School, in our parent universities and external agencies as appropriate. Due to coronavirus, we are working differently - we are contactable via email only: studentsupport@hyms.ac.uk Mental Health Practitioner We have a dedicated Open Door Mental Health Practitioner where students can refer themselves directly to the Practitioner for confidential advice and support, wherever you are based. Where ongoing support is required Hull based students will be referred to the University of Hull Mental Health Support Team. To make an appointment, complete the Open Door online referral form on the University of York website, or email opendoor@york.ac.uk or telephone +44 (0)1904 322140. INFORMATION FOR PARENTS We understand that the transition to university can be a difficult time for parents and carers. We take the wellbeing of our students seriously and our programmes are centred around a supportive and encouraging learning environment. Our tutors and staff take the time to get to know our students personally and foster a supportive culture. However, if you are worried about your child, please do talk to us. If you have any concerns with regards to their mental health and wellbeing, please contact our Student Support Team: studentsupport@hyms.ac.uk Please be aware that we take the confidentiality of our students very seriously so we will only be able to share any information with you with your child’s permission. IF YOU ARE WORRIED ABOUT A FRIEND If you are concerned about another student’s health or wellbeing, please do encourage your friend to contact our Student Support Team: studentsupport@hyms.ac.uk You are welcome to attend an appointment with them, if they would like you to. Alternatively, you can contact our Student Support Team and raise a concern. Please be aware that without a student’s consent, we may be limited in terms of what action we can take. However we still encourage you to report any concerns you may have, as we may still be able to support them and you. CONFIDENTIALITY We take confidentiality very seriously and have measures in place to guard any information shared with and held by the medical school. Information would only be shared elsewhere with a student’s explicit consent unless there were exceptional circumstances and it was lawful to do so. REPORT AND SUPPORT MISCONDUCT AND DISCRIMINATION We are committed to providing an inclusive community and a safe and supportive environment for our students, staff and partners. Our Dignity at Work and Study Policy outlines our approach to tackling harassment, bullying and hate incidents. If you have experienced or witnessed harassment, bullying or hate incidents of any kind then you should contact the Student Support team in the first instance via email at student.support@hyms.ac.uk Reporting an incident To formally report an incident of serious misconduct including harassment, hate incidents and sexual violence, all Hull York Medical School students can use the reporting tools linked below. There are two ways in which you can report – anonymously and with contact details. If you report with contact details then a member of staff will contact you to discuss next steps and advise of support available to you. If you report anonymously then the information you provide will help to inform our work in preventing incidents of this nature in the future. Our Universities also have a range of guidance and support: visit the University of Hull student support information or the University of York's Report and Support website. REPORT AN INCIDENT WITH CONTACT DETAILS REPORT AN INCIDENT ANONYMOUSLY SUPPORT 24 HOUR SUPPORT SERVICES SAMARITANS Call 116 123 (Freephone) jo@samaritans.org www.samaritans.org NIGHTLINE YORK Call 01904 433735 nightmail@yusu.org UNIVERSITY SECURITY Hull: 01482 465555 York: 01904 323333 TOGETHERALL Sign up with your University of York email address on the Togetherall website. Visit the University of York website for details. OUR PARENT UNIVERSITIES SUPPORT AT OUR UNIVERSITIES As a student at Hull York Medical School, you have access to all the support services offered by the University of Hull and the University of York. Both university websites have lots of really useful information about their wellbeing support services. Visit the University of York and the University of Hull websites for details of all the services available to you. UNIVERSITY OF HULL WEBSITE UNIVERSITY OF YORK WEBSITE Student Support (Hull) The University of Hull student support services offer a comprehensive range of help and support in relation to your mental wellbeing. Qualified Mental Health practitioners are available to provide support, advice and signposting for students struggling with mental health related issues as well as with challenges relating to sexual assault, domestic abuse, bereavement and substance/alcohol misuse. Call: 01482 462222 Message: Send a message to Student Support on the MyHull website Visit: 1st floor of Student Central Open Door (York) Open Door is a team of Mental Health Practitioners and Student Wellbeing Officers at the University of York, providing support to registered students experiencing psychological or mental health difficulties. You can refer yourself online or by phone. College Tutors (York) Each college has College Tutors to provide confidential pastoral care. They are a team of postgraduate students who live in residence within your college community and work closely with the Head and Assistant Head of College to help resolve issues or to point you in the direction of specialists. They are there to listen, support and point you to other services when needed. Emergency student support funding We recognise that there may be times when students need financial advice or support – to help with budgeting or during times of financial hardship. Our Universities are here to help. From advice about making the most of your budget, to what funds might be available to you and how to apply. In recognition of the coronavirus pandemic and the impact of this on students, our Universities have also introduced emergency funding for current students who need immediate financial support. For more information please visit your University of registration’s website: the University of Hull or University of York. 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