My Signature Signature Loyalty select Locations Programs Services Signature ELITE Class Signature Select About Employment Maria Sastre President and Chief Operating Officer As President and Chief Operating Officer for Signature’s global operations, Sastre is responsible for the daily operations of Signature’s worldwide network of fixed base operations (FBOs) and maintenance centers. She is based in Orlando. Sastre joins Signature from the non-profit organization Take Stock in Children where she served as President and CEO. Prior to leading the non-profit, Sastre served with Royal Caribbean Cruises LTD where she held the positions of Vice President, International, Latin America, Caribbean and Asia and Vice President of Operations during her eight year tenure. Her roles included strategic growth across emerging markets as well as managing all aspects of operations and the guest experience onboard Royal Caribbean’s fleet of vessels. Previously, Sastre served as Vice President of Worldwide Customer Satisfaction for United Airlines where she led the newly created customer satisfaction division that was charged with refining the customer service experience. Her responsibilities during her tenure at United Airlines also included strategy development, airport operations, international call centers and financial management. Connie Alden Chief Human Resources Officer As Vice President Human Resources, Alden provides strategic human resources leadership to Signature Flight Support worldwide. She oversees personnel development, human capital initiatives and operational management of Signature’s human resources organization. Prior to joining Signature, Alden served as Vice President Human Resources for Harcourt Education Group and Director of Human Resources for Brunswick Corporation. Alden holds a Master’s of Science in Industrial and Organizational Psychology from the University of Central Florida. She is accredited with the Global Professional in Human Resources (GPHR) and Senior Professional in Human Resources (SPHR) Certifications and serves on the Board of Directors for the Employers Association of Florida. Geoff Heck Senior Vice President Sales and Marketing As Senior Vice President Sales and Marketing, Heck is responsible for sales and marketing activities for Signature's global network of over 100 locations. Heck joined Signature Flight Support in 1995, and has held numerous management positions within the Signature network. In 2006, he was promoted to Regional Vice President Midwest where under his leadership, Signature St. Paul (STP) and Signature Minneapolis (MSP) along with a number of staff members, were consistently ranked at the top by both the Aviation International News and Professional Pilot magazine FBO polls. Heck is based in Minneapolis, MN. Ben Weaver Chief Financial Officer Ben is currently the Chief Financial Officer for BBA Aviation Flight Support. Prior to his current role, he was the SVP of Strategic Finance & Operational Excellence for BBA Aviation Flight Support division. Previous to that he was the Chief Financial Officer for ASIG and prior to joining ASIG he held the several roles inside Signature including, Vice President of Strategy and Development and Vice President of Operations Planning. Before joining Signature, he held several key accounting and finance roles, including Vice President of Finance, at Flight Options, LLC, a leading fractional jet provider based in Cleveland, Ohio. Ben has been involved in aviation for the past 10 years. Ben received his Bachelor of Science in Business Administration as well as his Master in Business Administration from John Carroll University. Locations United States Canada Europe Asia Africa South America Caribbean Reservations Programs Signature TailWins Aviation Card Signature Status Services Maintenance Government/Military Real Estate Signature Select About Overview Leadership Newsroom Social Responsibility BBA Aviation Employment Privacy Policy Terms & Conditions Handling Charge Policy Contact Our Corporate Office Facebook Twitter LinkedIn Copyright 2015 - All Rights Reserved. Signature Flight Support is a BBA Aviation plc company. +1 407 648 7200