Home Ships Agency Dry Docking Predictable and hassle free solution for dry dockings - we deliver standardised and efficient ships agency services to ensure your dry docking requirements and schedules are met, avoiding delays and minimising unexpected cost. Contact Us Interested in this solution? We are ready to assist you with enquries about this solution or information regarding your port calls. ENQUIRIES PORT SUPPORT wss.tradetalk@wilhelmsen.com LOCAL OFFICES / PORTS Speak to a local expert Choosing a reliable agent is key to optimize the process and avoid conflicting interests between yard and ship owner. The scope of work involved in a dry-docking is complex and involves liaising with various parties - the ship agent has to establish good relations with the relevant Dry-docks. In addition, a ship agent has to liaise with all the concerned authorities, and suppliers and service providers, well before vessel arrival to ensure smooth operations. Providing attention to detail every step of the way We meet your needs through one simple solution and one single point of contact: Consistent quality, availability and pricing Clear and continuous communication Transparent cost control and thorough follow-up No administrative hassles –we are on time and in control 01 Planning During pre-arrival planning, we draw out the scope of the dry-docking process with you. Our dry-docking service standards Work Scope in Arrival Phase Close 3 hours response time on any enquiry or appointment, 24 hours seven days a week When nominated: OFAC check must be conducted prior to accepting appointment according to SOO requirements Appointment must include all relevant details on the services and scope of work required during docking Dry-docking agent must establish contact with Owners representative and with appointed dry-docking management Discuss work scope and provide specific information and knowledge about dock/yard Advise on rules and regulations Arrange for arrival, accommodation and departure Coordinate booked services Provide service of safety equipment and fire fighting systems Handle spare parts, including sourcing, custom clearance, and storage 02 Arrival During your arrival at port, we set a work plan of action for your dry docking. Our dry-docking service standards Work Scope in Planning Phase Pre-arrival information to contain full details of dry-dock and other relevant local information Information regarding expected delays, ISPS, emergency contact details, laws and regulations to be sent to customer and vessel Close communication with Owners Superintendent and relevant parties regarding foreseen and unforeseen deviation from ETB Provide all agency services required for client in port and in dry-dock Run inventory planning and provision of your clients consumables and spares Provide safety equipment for personal protection Provide local technical expertise Handle of your clients crew and personnel on arrival Conduct pre-operations meeting to align work scope and time plan 03: Dry Docking During the dry docking process at the dock, coordination and communication is absolutely critical. Our dry-docking service standards Work Scope in Dry Docking Phase Agent must board vessel on vessels arrival at the dock as well as minimum twice a day Additional DA expenses incurred must be discussed and approved by Master and Superintendent Relevant stakeholders must be informed immediately on any emergencies, delays or any urgent matters –never delay communications on such matters Coordinate services beyond the yard’s capability Provide onsite technical and administrative support Safe keep, storage, and deliver your clients consumables and spares Carry out and coordinate necessary system and equipment inspections 04: Departure During your departure from the dock, we arrange all agency services to ensure your safe departure. Our dry-docking service standards Work Scope in Departure Phase Departure Report to be sent via the OS within 3 hour of departure from dry dock SOF and relevant documents must be sent via the OS within 3 hours on the same day seven days a week Arrange all agency services necessary for your clients vessel departure Administer the departure of your clients site team and crew and ensure all practicalities are solved Support last minute replenishment of clients vessel Provide global after sales service support 05 Evaluation after dry-docking period We will always: Hold evaluation meeting with agent and superintendent after completion of dry-docking Resolve uncertainties and answer any questions that have arisen Identify areas for improvement Learn more about our dry docking packages Share Share Share by email Our dry docking ships agents provide Excellent relations with dry-dock authorities Expertise to handle all kinds of vessels and the ability to provide technical expertise whenever required High standards of local procurement powers and operational effectiveness Resourceful supervision of costs and service levels Ensure 24 hr coverage of vessel in port, with FULL on board presence NEED ADVICE? 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