CONTACT US Home NEW CARS USED CARS BUYING ONLINE MOTABILITY OFFERS BUSINESS RENTAL SERVICE & PARTS ABOUT US Back You are here: Homepage > Peugeot > Privacy Policy PRIVACY POLICY Effective as of May 2018 At Alan Milne, Bannerman SEAT and Ken’s Garage - part of the Bannerman Company Ltd, we consider your privacy to be top priority and we are committed to processing personal data fairly and lawfully. Introduction (“We” “Us” or “0ur” refers to Alan Milne, Bannerman SEAT and Ken’s Garage - part of the Bannerman Company Ltd). The data controller is Bannerman Company Ltd. Your information will be used for the purposes of responding to an online enquiry, vehicle valuation, finance application, live chat enquiry, social media enquiries/competitions and to track consumer behaviour on the Bannerman Group websites. We will never sell your data and will store your “Personally Identifiable Information” (PII) securely. PII is information that can identify you.This includes but is not limited to your name, e-mail address, contact telephone number or street address.We will process your information in accordance with Data Protection Act 1998 (DPA), the EU General Data Protection Regulation (GDPR) and this privacy notice. Please read this privacy statement carefully, to understand our practices and policies regarding our treatment of personal information. Our Websites Our website is powered by G-Forces Web Management Limited (“GForces”), our third-party web services provider. GForces is committed to ensuring that data is processed in accordance with applicable data privacy laws and is kept secure. GForces is certified to the standard of ISO27001 (an international standard for information security). GForces uses Amazon Web Services, Inc. as its cloud platform provider. All data processed by GForces is stored on Amazon’s web servers in the EEA. When someone visits our website, GForces collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). GForces collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely. GForces also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our cars and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely. Marketing Preferences Here at Bannerman Company Ltd, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. However, from time to time we would like to contact you with details of other products, offers, services and competitions we provide.If you consent to us contacting you for this purpose, please ensure you complete the “opt in” marketing preferences form, to say how you would like us to contact you. Information We Collect from You This information includes data filled in on enquiry forms, vehicle valuation enquiries, live chat enquiries or accessing our social media accounts from the Bannerman Group’s websites.It also includes information given over the phone, via text message, face to face, via e-mail or via our social media accounts. This information includes names, addresses, e-mail addresses, telephone numbers and street addresses. Bannerman Company Ltd process payments but does not retain this information. Information We Collect Through Use of Services Cookies/Similar Technologies When visiting the Bannerman Group’s websites, we collect technical information about you by using cookies.Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.This information is used to track visitor use of the website and to compile statistical reports on website activity. Other Websites This privacy policy ONLY applies to the Bannerman Company Ltd’s websites. We use links to other websites. Please ensure to read all other website’s privacy policies. Bannerman Company Ltd does not accept any responsibility for these policies. Information Shared Through Social Media Features Use of the social media icons to direct link to our social media platforms is governed by the privacy statement of the applicable social network company. Information Shared through Online Forms When you submit information using an online form, GForces processes the data collected and stores it for 31 days for the legitimate business purpose of enabling us to access the information and deal with your request (it is then kept for a further 14 days in GForces’ routine back-ups for business continuity purposes). If you enter your post code, GForces stores the first part of it (e.g. ‘ME14’ or ‘SW1’) and links it to standard internet log information already collected (it is used for the same purposes as that information, as outlined above) Information Shared Through Live Chat “Gubagoo” If you use our live chat facility “Gubagoo”, We use a third-party provider, Gubagoo Inc.to supply and support our LiveChat service. If you use the LiveChat service, we will collect your name and email address if you provide this and any other personal information that you volunteer to us. This is used for the legitimate business purpose of handling customer enquiries in real time and then following up. This data is stored by Gubagoo for 2 years to enable us to access the information and deal with your enquiry. Gubagoo stores the information in the US under the EU-US privacy shield framework. Please see Gubagoo’s privacy policy for more information on how they use your data. https://www.gubagoo.com/about/policy . Information We Collect from Third Parties If you have submitted an enquiry to third party websites that we work with, they will pass your personal information to us with your consent. Please ensure that you read any third party's privacy policy. Uses of Your Personal Information We use your personal information to process your order of our products and services. If we have your consent, we will contact you about new or our most recent offers, regarding our products and services. We also use your information to improve new and repeat customer experiences on our website. If permitted, we share your information with third parties. We measure the effectiveness of our promotional activities. To make lending decisions. For fraud prevention. For statistical analysis. Sharing Your Information We will share your information with the vehicle manufacturer and they will process it in order to process vehicle sales, replacement parts and accessory sales, replacement parts and accessory sales, manufacture and deliver your vehicle, for servicing, to manage warranty claims, for analysis, reporting and to record vehicle history. For more information about how the manufacturer will use your information you can access their full privacy policies below. Peugeot http://www.peugeot.co.uk/privacy-policy DS Automobiles http://www.dsautomobiles.co.uk/privacy Citroen http://www.citroen.co.uk/privacy Access, Correction or Deletion of Your Personal Information You have the right to request a copy of the information that we hold about you.If you would like a copy of some or all this information, please e-mail marketing@alanmilne.co.ukor write to us at the following address. Marketing Department Alan Milne 4 Linkwood Place, Elgin. IV30 1HZ We will reply to this request within 30 days of receipt as stipulated in the (GDPR). We want to make sure that your information is up to date and correct. You may request that we correct or delete your information by following the same procedure. If you are unhappy about how the Bannerman Company Ltd has handled your information, you can make a complaint to the Information Commissioner's office (ICO). Full details on this process can be found at www.ico.gov.uk Where We Store Your Personal Information The information obtained by the Bannerman Company Ltd is stored in the UK. Information will not be transferred without your permission. Security The Bannerman Company Ltd maintains a high standard of information security and once we have received information, ensure strict procedures are adhered to protect this information.Our process is designed to protect our customers’ personal information from being accessed inappropriately, lost, misused or altered. We shall retain your data for a relevant period, in accordance with your relationship with Bannerman Company Ltd. Information on the internet is not completely secure. However, we endeavour to protect this information by following and updating our security processes. Changes to Our Privacy Policy If you agree to be contacted by Bannerman Company Ltd, we will notify you of any changes to our privacy policy.Alternatively, you can check our websites for any changes to our privacy statement. Contact Details Alan Milne 4 Linkwood Place, Elgin. IV30 1HZ marketing@alanmilne.co.uk BACK TO TOP PRIVACY POLICY TERMS & CONDITIONS DATA PREFERENCES SITE MAP COMPANY INFO change cookie settings This site uses cookies and related technologies for site operation, analytics and third party advertising purposes as described in our Privacy and Data Processing Policy. You may choose to consent to our use of these technologies, or further manage your preferences. To opt-out of sharing with third parties information related to these technologies, select "Manage Settings" or submit a Do Not Sell My Personal Information request. MANAGE SETTINGS ACCEPT RECOMMENDED