Skip to Footer Book a call 0808 278 8318 Cookie policy Last updated November 2019 Our cookies policy explains how we use cookies and other internet tracking software. It also explains the choices you can make about whether we can put some types of cookies on your PC, tablet or mobile phone. In this policy, where we say 'cookies' it can also mean other software that collects data while you use our websites and mobile apps. Data we collect will be held by Schroders Personal Wealth. We use this data to: Protect you from fraud and keep improving security. Study how people use our websites and apps and our other services, so we can improve them. Decide which of our products, services and offers may be relevant for you. Tailor the marketing you see on social media, apps and other websites. We may share this data with outside organisations. Some of them may place their own cookies on your device when you visit our website. You can find out more about how we share data – and who we share it with – in our Privacy notice We do not sell data to organisations outside our Company. What are cookies? Cookies are small files that are sent to your PC, mobile phone or tablet when you visit a website. They stay on your device and are sent back to the website they came from when you visit it again. Cookies collect data and send it to us while you use the site. These are written into mobile apps and web pages that you go to on your device. Session and persistent cookies All cookies are either session cookies or persistent cookies. Session cookies last for the length of your visit to a website. They delete themselves when you close your browser. Session cookies can help with security. For instance, they can keep you logged on as you move around a website. Persistent cookies stay on your device when you close your browser. They are used for many jobs. For instance, they can remember your log on details for websites. They can also store your choices for when you go back to a website. Organisations find them useful to see how people use their websites. They can also be used to tailor the ads and marketing you see on social media, apps and other websites. First and third party cookies Whether a cookie is first or third party depends on where it comes from. First party cookies are set by websites you go to. Third party cookies are set by outside organisations. For instance, you may be on a website that has ‘Like’ and ‘Share’ buttons for social network sites. If you click one, the social network site will put a ‘third party’ cookie on your device. That cookie may then collect data about you and send it to them too. You will need to set your privacy choices on their site, to tell them how they can use your data. We use our own cookies and others from companies we work with such as social media, search engines, other advertising networks, and our business partners. Essential cookies and cookies you can choose Different types of cookies do different jobs on our website. Some are needed to make the website work. We need your consent to use others that are not essential. You can change your choices at any time. Category What they do My Choices Strictly necessary These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us. You can’t turn off these cookies If you are a customer, they help us know who you are so that you can log on and manage your portfolio. They also help us keep your details safe and private. Other important jobs they do are: Help you move around the site Tell us if you've been to it before and which pages you went to Tell us how the site is working, so we can find and fix any problems. Functional These cookies are used for remembering things like: You can’t turn off these cookies Your log on details on the log on page Your region or country Your preferred language Accessibility options like large font or high contrast pages. Performance These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to: We’ll ask for your consent to use these cookies Improve the performance of our services Improve the products we provide. Marketing These cookies help us decide which of our products, services and offers may be relevant for you. We’ll ask for your consent to use these cookies We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps, including social media. For instance, you may see our ads on other sites after you have been to our website. If you turn off marketing cookies, you will still see ads online, but they will not be tailored to things that may interest you. Performance and marketing cookies - keep in mind: Multiple users If more than one person uses your device, the choices set up by other people will apply to you as well unless you change them. For example, if you share a computer with your family, you may see ads based on sites they have visited as well as sites you have visited. Cookies with more than one use Some of our cookies collect data for more than one use. We will only use these cookies for their essential purposes unless you have given your consent to any other uses they have. Cookies that are already on your device Turning off one or more types of cookies will not delete any that have been downloaded in the past. We may still use data we collected up to that point, but will stop collecting new data. Managing cookies choices in your browser You can turn off or delete cookies in your browser. If you do this, it may affect sites that use similar cookies to us. Cookies choices you set in your browser replace any you set on a single website. For instance, if you run an ad blocker on your browser, you won't see ads that are tailored to you, even if you have turned on marketing cookies. Find out how to manage cookies in common browsers (Internet Explorer, Chrome, Firefox and Safari) on the Information Commissioners’ Office (ICO) website. We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information. What we do How it works Our advisers Pricing Accessibility FAQs Contact us Careers Wealth Platform Media Centre Fraud Responsible business Follow us here: © 2021 Scottish Widows Schroder Personal Wealth Limited Legal information Modern Slavery & Gender Pay Cookies Privacy Security Terms & conditions Common reporting standard Funds documentation Share dealing Important information: Schroders Personal Wealth is a trading name of Scottish Widows Schroder Personal Wealth Limited. Registered Office: 25 Gresham Street, London, EC2V 7HN. Registered in England and Wales No. 11722983. Authorised and regulated by the Financial Conduct Authority under number 830170. Claims may be protected by the Financial Services Compensation Scheme. We are covered by the Financial Ombudsman Service. “Schroders Personal Wealth", "Schroder" and "Schroders" are the registered trade marks or trade marks of Schroders PLC and are used under licence. What cookies do When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All Manage Cookie Preferences Strictly Necessary Always Active These cookies are needed to run our website, to keep it secure if you are logged on and to obey regulations that apply to us. Performance cookies These cookies tell us how customers use our website. We study and profile them to improve our products and performance. Marketing cookies These cookies help us decide which of our products, services and offers may be relevant for you. We may use this data to tailor the marketing and ads you see on our own and other websites and mobile apps. Confirm By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept Cookies