BITCO Agency / Customer Portal BCG Client Portal Report a Claim Pay My Statement Home Programs Services About Resources Careers Premium Audit Our dedicated staff of Premium Auditors helps you navigate and understand the premium audit process in a way that is considerate of your business' needs for professional advice. Professional Premium Audit Services BITCO utilizes our own staff of dedicated and experienced professionals who are familiar with your business and can help you prepare for and navigate the premium audit process. As a BITCO Insurance Companies policyholder, you will receive fair and equitable treatment from our staff of auditors and audit reviewers. We are committed to producing audits that represent your risk exposures accurately and reflect premium levels that are appropriate. Our premium audit process conforms to uniform industry standards and our people are highly trained. Depending on the size of your policy and the nature of your business operations, we may use the following types of audit processes to make sure that the premium you pay for your insurance coverage is fair and accurate. Visit our FAQs Premium Payment Options Flexible payment plans with no service charges or service fees. Online wage reporting to help you with seasonal fluctuations in your business. Types of Audits The size of your policy and/or the nature of your business operations will determine if an audit is required, and if so, the type of audit that will be performed. Two types of audits are defined here: Physical Audit Process This type of audit is performed at your place of business within 30 days of the expiration of your policy term. The auditor will notify you of the audit appointment by mail. This notification will list the insurance policies that will be audited and the records needed. It is important to immediately notify the auditor if you have questions about the records the auditor will examine or if you need to reschedule the appointment date. Voluntary Audit Process Within 30 days of the expiration of your policy term, you may receive a voluntary audit form by mail. It should be completed and returned immediately. The form will list the classifications as shown on your policy and the type of exposure you should report for each classification. Questions can be directed to the toll-free telephone number, fax number or e-mail address shown on the form itself. We can also conduct “test audits” to help you avoid the surprise of additional premium becoming due at the end of your policy term in the event you experience an increase in business activity during the policy term. Common Types of Risk Exposure Remuneration (commonly called "payroll") Gross sales Total cost of your subcontractors How an Audit Helps Determine Your Premium When your policy is written, your policy premium is based on your estimated risk exposure at the beginning of the policy year. Shortly after your policy expires, your actual exposure during the policy period is audited. The audit information is further verified by an audit reviewer who calculates the final premium for your policy. This is the final premium that is reported to you on a Statement of Audit. How to Prepare for an Audit Records to Gather Federal and state tax reports Books of original entry (including source documents) General ledger Cash disbursement journals Job contracts Certificates of Insurance for your subcontractors Other information A comprehensive description of your business operations. This may include brochures or other promotional items describing your products and services. A detailed explanation of the job duties of each employee. Access to a responsible financial officer or representative during and after the audit. Helpful Audit Tips If your audit is based on payroll, separate any overtime you paid to your employees. Summarize this overtime by classification. The auditor will deduct the "penalty" portion of your overtime from the gross remuneration. The "penalty" portion of overtime is 1/3 of "time and a half" overtime and 1/2 of "double" overtime. Make sure you have current Certificates of Insurance for each of the subcontractors that you used during the policy period. Also make sure that the Certificate of Insurance is for the same type of insurance coverage being audited. For example, if we will audit your Workers’ Compensation policy, be sure the Certificate of Insurance indicates Workers’ Compensation coverage. If you have any questions about the upcoming audit, please call the auditor or your agent before the audit appointment. If you have any questions during the audit, please ask the auditor. We are more than happy to answer any questions you have about the audit. Frequently Asked Questions Some of my employees perform more than one type of work. May I divide the payroll of these employees into more than one classification? Only if manual rules permit the division of the payroll. To take advantage of this payroll division, you must do the following: Maintain payroll records that disclose the actual payroll by classification for each such employee. Keep in mind that we cannot divide an employee's payroll between more than one classification by means of a ratio or percentage split of the payroll. You cannot divide an employee's payroll between clerical work, outside sales work, automobile sale work or clerical telecommuter work and any other classification. If you do not meet the qualifications listed above, we must place the entire payroll of the employee into the highest rated classification that describes any part of the employee's work. I used subcontractors during the policy period. Will you charge premium for my subcontractors? The answer depends on the type of coverage we are auditing. Workers' Compensation Most workers’ compensation laws hold you responsible for injuries to the employees of your uninsured subcontractors. However, if you provide proof of current workers’ compensation coverage for your subcontractors, we will not charge you workers’ compensation premiums for the subcontractors' employees. If you do not have a Certificate of Workers’ Compensation Insurance for a subcontractor, we will include the payroll of the subcontractor's employees in the audit. General Liability Generally speaking, you are responsible for injuries or damages to third parties caused by your uninsured subcontractors. Our audit will include the payroll of your subcontractors if you do not provide a current Certificate of General Liability Insurance for them. If your subcontractor has General Liability Insurance, you still may be held responsible for a portion of injuries or damages to third parties caused by your insured subcontractors. Therefore, we will make a small premium charge for your insured subcontractors. Keep in mind that this premium charge is much lower than the premium charge for an uninsured contractor. It is to your advantage to require Certificates of Insurance from all of your subcontractors. What do you mean by the term "adequate limits"? BITCO Insurance Companies define "adequate limits" under General Liability Insurance as limits of liability of at least $1,000,000 for each Occurrence, $1,000,000.00 for General Aggregate Limit and $1,000,000.00 for Products — Completed Operations Aggregate Limits. If the limits of liability on your General Liability policy are lower than the limits just mentioned, we will accept as adequate policy limits that are at least equal to your policy limits. Please note: The "adequate limits" mentioned in the preceding paragraph pertain only to the General Liability audit. Our underwriting department uses different criteria to evaluate the adequacy of your subcontractors' General Liability Insurance limits of liability. Please discuss your subcontracted exposures with your agent The limits of liability shown on my subcontractor's Certificate of General Liability Insurance do not meet your definition of "adequate limits." How will you charge the premium for this subcontractor? We will include in the audit the payroll of any subcontractor whose General Liability Insurance does not meet the definition of "adequate limits." I do not agree with the audit statement you sent to me. How do I resolve my problem? If you do not agree with the audit statement, we suggest that you write to your agent outlining your questions. If you feel the exposures used on your audit are incorrect, attach documentation to your letter that supports your position. The agent will contact us and request that we re-examine our audit statement in light of the new information you provided. You also may contact us directly with your questions or concerns. Our Blog Load Securement by Nancy Rigby, BITCO Home Office Technical Specialist, Risk Control posted at 11/30/21 6:00 AM Strapping and Unstrapping Log Trailers It is your responsibility to safely use tie-downs and consider all risk factors before using any tie-down system. Failure to properly tie down a load can lead...Read more National Drowsy Driving Prevention Week by Keith Jepsen, Risk Control Consultant posted at 11/9/21 6:30 AM Tips to Stay Alert and Arrive Safely November 7-14, 2021, is National Drowsy Driving Prevention Week. Did you know that driving more than 20 hours without sleep is the equivalent of driving with a...Read more Managing Speed and Space by Linda Lake, Risk Control Consultant posted at 10/26/21 6:00 AM Defensive Driving for Commercial Motor Vehicle Driver As a defensive driver, managing speed and space is crucial for preventing accidents. According to FMCSA, the average stopping distance...Read more See All Let's Talk Looking for a long-term partner that works hard for you and your business? Contact a local BITCO agent today. 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