SINCH NAMED A CPAAS LEADER IN IDC MARKETSCAPE LEARN MORE Close notification CTA Talk to an expert Menu CONVERSATION API Your gateway to a better mobile customer experience One simple API to reach multiple channels. Welcome to a world-class mobile customer experience! Talk to an expert See documentation JOIN OUR HAPPY CUSTOMERS Strengthen customer relationships with conversational messaging Expand your marketing reach Attract customers on the apps they love and watch your conversions grow. Reduce the barriers to purchase Be available for queries and provide relevant info to prospects wherever they are on their journey. Upgrade your customer service Remove long phone waiting times and let customers message you when and where it suits them. Our conversational messaging guide dives deeper into the above topics and outlines all of our available tools to help increase customer relationships. One API, millions of possibilities for a better customer experience Get 100% reach With the biggest channel lineup, you can ensure you’ll reach your customers around the world. Easy integration No matter what tools you’re using Conversation API will integrate, automate, and scale like a dream. Keep it simple Focus on the message, not the how. Let Conversation API do the hard work optimising your messages for individual channels. Flexibility built in Now there’s no heavy lifting when adding a new channel, just switch it on and off you go! One API to connect them all! SMS Send and receive text messages at scale through a single connection. Learn more WhatsApp Create automated chats, build trust, and enrich the customer journey. Learn more RCS Rich Media, guided responses, and an app-like experience, all in the users SMS inbox. Learn more Facebook Messenger Connect with 1 billion global users on Facebook Messenger for Business. Learn more Viber Connect with key audiences over Viber Business Messaging. Learn more Instagram Take user experience to the next level with real-time conversational commerce on Instagram. Learn more KakaoTalk Deliver rich messages to customers on the channel they love. Learn more Telegram Enable customer-initiated, branded conversations on a secure platform. Learn more Depending on a customer’s preferred channel, who they are, and when they come back to the market, we try to strategically deliver relevant messaging based on their maintenance needs or even based on the weather forecast. Claire Laurent Senior Account Director at Publicis, Nissan’s marketing partner 4.7x higher engagement with conversational messaging over traditional methods. Learn more Loved by developers around the world With the power to handle multi-channel queries on one thread, create personalized experiences at scale, automate customer care through self-serve bots, complement existing tools, and integrate easily – what’s not to love? The Sinch advantage All channels • 100% reach • Simple channel configuration Intelligence Personalization Easy integration Talk to an expert Try for free Talk to our experts Talk to an expert Try for free Home Talk to an expert Americas - Atlanta, GA, USA +1 470 300 8394 Mon-Fri 9am-6pm EST EMEA - Stockholm, Sweden +46 8 446 828 03 Mon-Fri 9am-6pm CET APAC - Singapore +65 315 83155 Mon-Fri 9am-6pm UTC Footer PRODUCTS SOLUTIONS COMPANY © 2021 Sinch All Rights Reserved Footer Utility Privacy Policy Security Messaging Compliance Cookie Statement Legal Terms Glossary Social LinkedIn Youtube Twitter Facebook Instagram Life is better with cookies. Most people would agree cookies make life better. For us, they help us make our site and marketing better. But if you don’t like cookies, that’s cool – you can let us know by clicking the settings button! Accept all cookies Cookie settings