330-645-9966 |Account |Login |Cart 0 Products Pricing Industries Services About Us Resources Contact Blog FAQs Home > About Us > FAQs Below is see a list of the common questions we see on a day to day basis. If you don’t find the answer to your question below, please contact us at (800) 575-4835, or email us at sales@handlingconcepts.com Can I pick up my equipment instead of having it shipped? Yes, you can, but only certain items. Contact Handling Concepts to set up special equipment pickups. Where does my equipment ship from? Almost everything sold by Handling Concepts ships directly from the manufacturer to you. Does Handling Concepts manufacture the equipment they sell? No, we work directly with the manufacturer to bring products to you. Many manufacturers don’t have the ability to establish full-time sales teams across the country, so they rely on distributors like Handling Concepts to sell their equipment. When can I expect my item to deliver? This depends on what was ordered. Most “stock” items ship within 3-8 business days, while “custom” items can take anywhere from 3 to 10+ weeks to ship. For an estimated ship date on your order, please contact Handling Concepts with your order number. Can someone come out and look at my project? We are happy to! If your project mandates a site visit from one of our project managers we will stop out and walk through the project with you. Have a question or don’t see exactly what you need? Contact us using the form below and one of our material handling experts will contact you right away. Name Email Phone Company Send 647 West Turkeyfoot Lake Road, Akron, OH 44319 330-645-9966 330-645-9970 Fax 800-575-4835 Toll Free Browse About Contact Us Information Center Account Login Products Lift Tables Cranes Hoists Fall Arrest Airolift Manipulators Anver Vacuum Lifters Drum Handling Equipment Stackers Conveyor Systems Mezzanines PalletPal Pallet Level Loaders PalletPal Pallet Level Loaders for Hand Pallet Trucks E-Z Reach Container Tilters Dandy Lift Lifter/Transporters Industries Warehousing Manufacturing Automotive Food Glass Heavy Equipment Metal Fabrication Wood Other © Copyright 2021, Handling Concepts, Inc. Shipping Policy | Privacy Policy | Terms and Conditions