CAREERS & LOCATIONS NASDAQ: ECPG $59.11 OUR MISSION, VISION & VALUES Our Path to Building a Healthier Credit Ecosystem As we navigate our road to success, our Mission, Vision and Values are here to help guide the way. They represent Encore, who we are and what we stand for. Watch our video to see how. Play Video Our Mission Creating pathways to economic freedom Our Vision We help make credit accessible by partnering with consumers to restore their financial health Our Values We care We put people first and engage with honesty, empathy, and respect We find a better way We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results We are inclusive and collaborative We embrace our differences and work together to ensure every individual can thrive Encore means more We always go the extra mile for our consumers, our colleagues, our clients, and our investors. It's what sets us apart. Encore means more for consumers The call handler was very helpful and is probably the most understanding person I’ve ever spoken to at a collection agency. Thank you. Consumer | UK consumerscolleaguesclients Awards and Achievements We see the power in our actions, our impact on consumers and employees, and the significance of our role in contributing to a healthy credit ecosystem. We have been recognized it for it, too. Diversity & Inclusion 2020 Women on Boards (U.S.) Winning 'W' Company for Female Board Representation Working Mother Media and AVTAR Group 100 Best Companies for Women in India Working Mother Media & AVTAR Group (MCM India) Champions 2019 Most Inclusive Companies Index Volunteerism Corporation for National & Community Service (2015 - 2019) U.S. Presidential Volunteer Service Award Kent Messenger Volunteering Awards Top Employer Assisted Volunteer Team Kent Messenger Volunteering Awards Overall Employer Assisted Volunteer Team of the Year Customer Service Excellence Collections and Customer Service Awards 2019 Best Vulnerable Customer Support Strategy Credit Awards Debt Purchaser of the Year Collections and Customer Service Awards 2019 Best Vulnerable Customer Strategy Provider Collections and Customer Service Awards 2019 Law Firm of the Year Institute of Customer Service ICS Service Mark Collections and Customer Service Awards 2020 Best Legal Services Credit and Collections Technology Awards 2020 Contact Centre Solution Employee Advocacy UK Satisfaction Awards Employee Engagement Strategy of the Year Great Place to Work India India’s Best Workplaces UK National Contact Centre Awards (Wescot) Silver Team Manager Award Hull and Humber (Wescot) Top 30 Under 30 Credit Awards 2020 Best Company to Work for Service Provider UK Contact Centre Awards Team Leader/Manager of the Year - Bronze Environmental Sustainability Costa Rica Ministry of Environment and Energy Blue Flag Ecological Certification ABOUT ENCORE INVESTORS NEWS CONSUMER FEEDBACK CONTACT US CAREERS LOCATIONS © 2021 Encore Capital Group. All Rights Reserved. Terms of Use