Platinum Group TOYOTA GB (PLC) COOKIE POLICY On this page we - Toyota GB (Plc) - explain what cookies are and how they are used on this website. Our website uses a number of different cookies. These are used for a variety of reasons. Some are essential for certain pages to function effectively (for example, contact forms). Others are used to analyse visitor behaviour which assists us in improving your experience when visiting our site. Additionally, this site uses cookies for allowing access to social media and for advertising purposes. Please see the sections below for a complete outline of all cookies used on this site. What are cookies? "Cookies" are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognise your device and remember if you've been to the website before. Cookies are very common web technology - most websites use cookies and have done for years. Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites. Cookies are used to measure which parts of the website people visit and to customise your experience. Cookies also provide information that helps us monitor and improve the website's performance. You can read more about the different types of cookies that we use on this website below. To find out more about cookies, including how to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to make improvements to our site. However, if you want to find out more on how to disable cookies you can do so here: www.allaboutcookies.org Cookies on Toyota website There are four different types of cookies, based on their function and purpose: Strictly Necessary Cookies that are essential, also known as ‘strictly necessary’ cookies, enable features without which you would not be able to use the website as intended. Performance (Optional) These cookies help us to understand how you use our website so that we can improve it and test new ideas. Functional (Optional) These cookies help us to personalise your visit, by remembering your preferences and settings, such as pages you have visited and cars you have explored. Advertising (Optional) These are used to tailor our off-site advertising and help to make our advertising and content more relevant and personalised to you. Save What cookies do we set? 1. Strictly necessary cookies Cookies that are essential, also known as ‘strictly necessary’ cookies, enable features without which you would not be able to use the website as intended. Provider Name Description Amazon Web Services AWSALB This cookie is for Elastic Load Balancing functionality for routing client requests on the server. Celebrus tgbcsacdSession, tgbcsacdPersisted, tgbcsasession, tgbcsapersisted Users’ cookie consent choice and stores it for auditing purposes. Drupal has_js, TCW_consent_level, TCW_consent_level_counter Drupal creates a cookie to indicate whether or not the visitors browser has JavaScript enabled. It also uses cookies to save the consent levels set here. Incapsula incap_ses_374_1678924, visid_incap_166592, visid_incap_1678924, visid_incap_993061 Incapsula help improve performance and security on the website. 2. Performance cookies These Cookies collect information about how visitors use Toyota websites for instance which pages visitors go to most often. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works. Provider Name Description Google Analytics _ga, _gid, _gat, __utma, __utmb, __utmc, __utmt, __utmt_xx, __utmz Google Analytics help us understand how our customers get to our website, the number of people that visit our site, and how they navigate their way around the site once they’re there. We can use this information to improve our visitors’ user experience. Google’s Privacy Policy is available at policies.google.com/privacy?hl=en Optimizely optimizelyEndUserId, optimizelyBuckets, optimizelySegments, optimizelyPendingLogEvents Used to multi variant test new features on Toyota websites. The cookies track what page variant is assigned to each user and records activity and performance. Hotjar __hstc, hubspotutk Hotjar allows us to capture heatmaps of user behaviour to be used as part of website performance and insights. Visual Website Optimiser _vwo_uuid_v2 Measure the performance of different versions of web pages. Cookies distinguish between new and returning visitors, ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. Crazy Egg _ceg.s, _ceg.u Track how visitors interact with pages on the website and provide data on how visitors have interacted with various areas of the website. Dynatrace rxVisitor, rxvt We use Dynatrace to collect performance and error related data. 3. Functionality cookies These cookies enable the website to show rating and reviews, along with supporting core Drupal functionality. Provider Name Description BazaarVoice BVID, BVSID BazaarVoice is used to show customer ratings and reviews. Bold360 by LogMeIn Privacy policy _bcvm_vid_XXXXXX _bcvm_vrid_XXXXXX bc_pv_end bc-visit-id bc-visitor-id _bc-curl _url-cid _bc_aa* _reboot-cid bc.visitor_token, u, 35EBBB4, Spt, bc.visitor_token, nanorep.float.conversational .product_demo.kb904641352 Stores a unique, anonymous identifier (VisitorID) to allow Bold360 to recognize the website user during current and subsequent visits to the website. Also used to enable the functionality of online live chat and collect non-personally identifiable information related to the use of online chat bot. We can use this information to improve our visitors' user experience. 4. Targeting cookies These Cookies are used to deliver adverts more relevant to you and your interests. We also use them to limit the number of times you see an advertisement as well as help measure the effectiveness of our digital advertising campaigns. They are placed by third party advertising networks on our behalf and with Toyota’s permission. They remember that you have visited on Toyota websites and this is shared with other organisations such as media owners. Provider Name Description Google APISID, HSID, NID, PREF, SID, SAPISID, SSID Used for serving relevant and personalised advertising to you after you have visited our site. Facebook c_user, datr, fr, locale, lu, sb, pl, xs, x-src, wd Facebook allows us to link to social media on our sites. Facebook use cookies in order to help with security and suspicious login activity, especially around detection of bots trying to access the service. Doubleclick _drt_, id, IDE Used for serving relevant advertising to you after you have visited our site. CloudFlare __cfduid CloudFlare is a service we use for speeding up page load times. If you'd prefer to restrict, block or delete Cookies from this site, you can use your browser to do this. www.aboutcookies.org gives full details of how to manage Cookies on different types of web browser. You can find more information about Cookies at: www.allaboutcookies.org and www.youronlinechoices.eu VISIT US We have 2 Toyota Centres across South West Find your nearest Platinum Group Toyota Centre 1 Platinum (Bath) 01225 486200 Contact Us 2 Platinum (Trowbridge) 01225 759550 Contact Us New Cars Used Cars Toyota Owners Offers Hybrid Business Book A Test Drive Book A Service Contact Us Privacy Notice FCA Statement Cookie Policy Legal Notice Modern Slavery Statement Gender Pay Gap Report Motability Motor Industry Code of Practice New Cars © Toyota (GB) PLC