For a friendly chat with a Home Care Manager call 01485 570611 or 01603 898623 Home Care Recruitment About Us Protecting You Latest News Contact Our Philosophy of Care Providing Care for All Extra Hands of Heacham Limited provides domiciliary care to people with a range of disabilities enabling them to achieve their own potential and maximise their independence. We aim to be at the forefront in Specialist Care for people with Dementia. Extra Hands of Heacham Limited aims to treat everyone it deals with in a fair and respectful manner. However, it recognises that certain groups in society are discriminated against where services and facilities are provided which are inappropriate, insensitive or inaccessible. Within the resources at its disposal Extra Hands of Heacham Limited is committed to ensuring that service users and their Support Workers are not disadvantaged on the grounds of age, disability, gender, language, race, ethnic origin, sexual orientation, social class or religion. Extra Hands provides and sources quality information regarding services available within the individual’s locality to enable them to make informed choices about the services they require including local advocacy services. Aims and Objectives: To provide care and support to the service user, which respects their privacy, dignity, confidentiality and individuality. To enable people to live as safely and independently as possible in their own homes and to provide support for Support Workers to help them achieve this aim for as long as they wish or are able to do so. To provide a service that is tailored to the greatest extent possible to the specific care needs, wishes and preferences of each individual service user. To ensure a consistent reliable and flexible service which promotes good practice. To protect the health, safety and welfare of our service users and Support Workers by promoting and reviewing our policies and procedures. To work together with families, statutory and voluntary agencies in supporting our service users. To provide care and support to our staff by recognising their abilities and providing ongoing personal development and training to ensure a qualified and competent work force. To achieve a high quality service by regular monitoring of standards as set down by The Care Quality Commission to ensure the service is organised in the best interest of the service user. We’re Here to Help Let us have a conversation about how we can help you or your loved one. Extra Hands covers the whole of Norfolk, please contact your nearest office for assistance Call one of our managers on 01485 570611 or 01603 898623 Jo Tier Director of Care Services Head Office Hayley Claxton Registered Manager Norwich Office Extra Hands of Heacham Limited - Head Office CQC overall rating GOOD 20 October 2021 SEE THE REPORT Extra Hands of Heacham Limited - Norwich Office CQC overall rating REQUIRES IMPROVEMENT 12 June 2021 SEE THE REPORT Home Care Recruitment About Us Latest News Protecting You Contact 01485 570611 or 01603 898623 contact@extrahands.net Extra Hands of Heacham Ltd Registered in England & Wales: Hornbeam Accountancy Services, Bidwell Road Rackheath Ind Est, Rackheath, Norwich, Norfolk, NR13 6PT. Company number: 4597992 Privacy Policy | Accessibility Policy Content © Extra Hands Web Site: Steele Media, King's Lynn Cookies