About Sustainability Contact Us Wholesale Great Britain Client Solutions Sectors Services Brands MAKE AN ENQUIRY Who We Are Case Studies The Works THE WORKS Case Study A SMOOTH MOVE TO THE NEW HEAD OFFICE With over 530 arts and crafts stores across UK and Ireland, The Works were after an easy move to their new head offices. Part of the move called for a coffee-forward refreshment solution to keep their large team fuelled and happy. We provided a wide range of solutions, including The We Proudly Serve Starbucks® Coffee Programme that kept the workforce motivated throughout the workday. CHALLENGE The Works is one of the UK's leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery. Their mission is to offer customers a unique and enjoyable shopping experience, built on their core principles: value, variety and quality. During the transition of moving to their new headquarters, The Works were in need of a top-tier coffee offer that would work for different areas across the building, without compromising on quality and with as little hassle as possible. With a staff and distribution team of over 300 employees during peak trading periods, removing 'bottle necks' at break times was held as a high consideration for The Works. High vending machine speed and machine reliability were also key factors in finding The Works' perfect solution. SOLUTION After establishing the unique needs and challenges of The Works' move, Selecta delivered a range of flexible machine types, products and payment methods to suit the key objectives of both management and staff. Without access to coffee shops on their doorstep, our Starbucks® We Proudly Serve self-service solution became a much-needed addition to The Works' lunch and meeting areas. In addition to this, we installed a Ferrara coffee machine serving Selecta's own label Miofino bean to cup coffee in the ground floor reception and on the top floor to be used by Directors and within meeting rooms. To ensure that disruption was kept to a minimum, all machines were installed on the quietest day of the week as per our client's request. To this day, we deliver a Fully Managed Service including a hassle-free vending solution that takes care of all installation, cleaning and maintenance, including same-day call-outs for issues or breakdowns, so they don't have to lift a finger. RESULTS The Works have received an extremely positive reaction from their staff, clients and customers as a result of our efforts. Employees are spending less time offsite, have increased levels of engagement, motivation and morale and visitors love the setup and quality of the coffee. The quality of service we've received from Selecta has made all the difference. Our account manager took the time to fully understand our requirements and helped us select the right solutions for the business. Our staff and visitors are enjoying the variety of choice, and the hassle-free Fully Managed Service means we don't have to worry about maintenance. The Works GET IN TOUCH WITH US BUSINESS ENQUIRY? Tell us more and we’ll respond fast GET A QUOTE GOT A QUESTION? We’ll help answer it VIEW FAQS NEED MACHINE HELP? Let us make it better for you REPORT AN ISSUE USEFUL LINKS International Markets Careers Contact Us FAQs Vending Buyers Guide INVESTORS Bond information & ratings Investor Service Alert Investor Relations Contacts Statement of Investment LEGAL COVID-19 Info Cookie Notice Legal Information Data Protection Notice Anti Slavery Policy Published Information Gender Pay Gap NEWS & PRESS RELEASES News Press Releases All rights reserved © 2021 The Selecta UK website uses cookies to provide you with a better browsing experience, analyse traffic & collect advertising cookies for website optimisation, by using the site you are concenting to them. You can manage your cookie settings via your browser setting at any time. To learn more about how we use cookies, please click see our Cookie policy. ACCEPT CLOSE