Company Contact Us Community & Support Log in Solutions Platform Why Coveo Partners Pricing Developers Resources Free trial Get a demo Customer Stories How relevance fuels success See how our customers are wielding their unique brand of relevance to change how business and people connect. Featured Service & Support Ecommerce Workplace Websites Featured stories Service & Support Technology Tableau Saves $18 Million Per Year with Case Deflection My principal indicator of success is case deflection. And because of the subtlety of the [Coveo] data, I can actually put a dollar value on the amount of money that we save through not managing cases because self-service took care of it in advance. Dave Jobling, Senior Program Manager of User Experience Watch the story Technology How VIZIO Delivers Enhanced Self-Service with Coveo for Salesforce Watch the story Healthcare athenahealth Builds Service Resilience with KCS and Analytics Read the story Technology Medallia Empowers Tier 1 Agents to Handle 34% More Cases on Their Own Read the story Ecommerce Manufacturing Formica Boosts Sales with Deep Personalization Watch the story Caleres Differentiates on Experience with AI-Automated Results Personalization Coveo is a very strategic part of [our re-platforming], not just an add-on or just any other vendor. It’s really central to how we’re powering product detail page recommendations, how we’re powering the sort and rank position, and how the filters and facets work. Dan Cornwell, Director of Ecommerce & Digital Experience, Caleres Watch the story Manufacturing How Acuity Brands Turned Their Website Into a Growth Engine Read the story Manufacturing & Retail Hearts on Fire Reinvents B2B & B2C Experience with AI Watch the session CPG & Retail 28X More Add-to-Cart Conversions at Life Extension Read the story Workplace Technology Dell’s Intranet ESAT Score Climbs 37 Points in 12 Months When we didn’t index everything, the relevance fell off. So, we decided to put it all together. And, what we found was a massive increase in employee satisfaction and a big increase in the quality of search results. With Coveo we can bridge the gap between expectations and experiences. Will Hudson, VP IT Marketing Read the story Financial Services Manulife Helps Employees Find Knowledge Faster with AI Read the story Healthcare UW Health Enables Remarkable Patient Care with Search & AI Watch the story Technology Adobe Employees Drive Innovation with AI-Powered Systems Watch the story Websites Legal Services Fasken Upgrades Web Presence with AI-Powered Search and Recommendations Read the story Consulting Services Better Customer and Employee Engagement with Auto-Tuning Search Read the story Technology Motorola Solutions Makes Every Interaction Count Read the story Learn how AI-powered relevance could change your business Get a business value assessment Request a demo Accelerate your path to success Coveo Connect Become a member of our customer community. Explore topics, connect with other leaders, or post a question. Check out the community Customer Success & Support From implementation to adoption to optimization, our experts can help you deliver powerful experiences. See how it works Relevance 360 How are the most in-demand brands driving success? Discover the collection of talks – a must-see for digital leaders. Explore the sessions Partner Network From system integration to transformation strategy, find the right partner to accelerate your success. Find a partner Contact Us Pricing Platform Overview Technology Intelligent Search Recommendations Content Personalization Analytics New in Coveo Ecommerce Overview Features Salesforce B2B Commerce Service & Support Overview Features Customer Communities Customer Self-Service Contact Centers Chatbot Intelligence In-Product Experience KCS Workplace Overview Features Employee Portals Intranet & Knowledge Management Website Overview Partner Portals Dealer Portals Integrations Overview Salesforce Adobe SAP Sitecore ServiceNow Zendesk AppDirect Industries High Tech Financial Services Manufacturing Healthcare Telecommunications Developers Overview Security Documentation Coveo Labs Coveo Github System Status Resources Case Studies Guides Demo Videos Webinars Upcoming Events Blog Coveo Level Up Company About Us Customers Partners AI Research Careers Newsroom Investors Français © 2021 Coveo Solutions Inc. | All Rights Reserved. Customer Agreement Data Processing Addendum Privacy Policy Cookies Preferences We use cookies to customize your web experience, analyze site traffic and usage, and target our marketing efforts. To do so, we may share your site usage information with our social media, advertising, and analytics partners. By clicking “Accept all cookies” you agree to the storing of cookies on your device. You can learn about the cookies we use in our Cookie Policy. Accept all cookies Adjust preferences Continue without Accepting