We use cookies to give you the best experience and to help improve our website That's fine You are in: Advice and guidanceTraining Utilities: Search the Jisc website Search Navigation: Consultancy Training Training terms and conditions Guides Training Hands-on incident response Learn how to handle a crisis situation under pressure and how to communicate about it to key stakeholders Two online sessions £250 - £400 + VAT Pricing details Date and venue About Who should attend What we cover Training outcomes Pricing and eligibility Contact Online There are no dates currently scheduled. Email to register your interest The course consists of two online sessions, each lasting two and a half hours. About Incident response is an organised approach to addressing and managing the aftermath of a security breach. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs. This live online courses includes short, practical team exercises in which you can test your skills in detecting and efficiently responding to incidents.  You will experience a crisis situation and learn how to handle this under pressure and how to communicate about and during the crisis to key stakeholders. “It was a well structured day and the exercises covered important security issues which helped to raise awareness both within IT and senior management” HE practitioner and course participant Benefits Challenging scenarios will allow you to experience and react to a serious incident in a safe environment Assess your own organisation’s preparedness and ensure you are fully prepared with an effective incident response procedure Each scenario will be analysed for success and lessons learnt - giving you a checklist of actions to implement at your organisation Work through a straightforward incident response procedure, detecting, identifying, responding and compiling lessons learned, making recommendations for better future response and for preventing a recurrence Understand the importance of effective communication with IT staff, representatives from legal, human resources, and public relations departments during an incident Take away some scenarios to run with your teams to give them a chance to experience Launching next month A new service that will offer organisations a deeper dive into their incident response plans and reactions. This three session package is tailored to your organisation. We will take you through a real world simulated Ransomware attack, allowing you to test your existing plans, policies and communication in a high pressure scenario. Finishing by analysing the results to make changes to strengthen your readiness for cyber attacks. Express your interest here. Course format Who should attend This course will be of benefit to any technical staff responsible for their organisations security incident response that are new to incident response. “The interactive manner of this training was very useful as it encouraged us to think things through rather than to just absorb information passively" Higher education practitioner and workshop participant What we cover During the day we will explore different scenarios including: Lost equipment Denial of service (DoS) attack Stolen data and ransom Training outcomes By the end of the course, delegates will be able to: Assess the incident response policies and procedures at their organisation and make recommendations for improvement Draw on an effective response plan and understand the key process and documentation necessary to effectively respond to a security incident in an organisation and the help and support they can give during an incident Understand the role of the Janet Network CSIRT, and who the security contacts are within an organisation Describe the key elements of a security incident lifecycle List key stakeholders and have a plan of when and how to communicate with them and involve them during an incident Run an incident response exercise for their teams Earn digital credentials for this course By completing this course, you can earn the 'completed' digital badge. Find out more about digital credentials. Pricing and eligibility Special offer 16 and 17 November 2021 - 10% discount for delegates attending the Jisc security conference 2021 Standard price Jisc members1 - £250 + VAT2 Non-member3 - not-for-profit - £300 + VAT Other organisations4 - £400 + VAT Contact For more information, email training@jisc.ac.uk or phone 01235 822242. An easy route to procurement We are an approved supplier on the Crown Commercial Service dynamic purchasing system (DPS). This provides a simple and trusted way for public sector buyers and our members to procure Jisc cyber security services and training. 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