Menu HOMEHELP & ADVICE VULNERABLE CUSTOMERS Vulnerable Customers Our teams work hard to provide a reliable service to all customers. There are over 20 ways that we can help customers who may need extra support. VULNERABLE CUSTOMER LEAFLET Helping To Grow Communities Facebook Twitter Instagram LinkedIn YouTube Customer Helpline 03457 643 643 What We Offer Power Cuts Meter Reading Help & Advice Connections Safety Company About Us News Community Investment Future Networks Careers Contact us Policies Procurement Accessibility Privacy Disclaimer Cookie Policy Modern Slavery Northern Ireland Electricity Networks Limited Registered in Northern Ireland Registered No: NI26041 Registered Office: 120 Malone Road Belfast, BT9 5HT Northern Ireland Electricity Networks Limited © 2021 ACCESSIBILITY Save settings This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. At NIE Networks we use a small number of cookies on our website to optimise site functionality and give the best possible experience. You can find out more about the cookies we use in our cookie policy (Opens in a new window) Accept allReject all Necessary Cookies Necessary cookies enable core functionality on our website. The website cannot function properly without these cookies. Analytics Cookies Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Analytics Cookies On Off Social Media Cookies We use third party social sharing plugins, to allow you to share certain pages of our website on social media. Social Media Cookies On Off Preferences Cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you. Preferences Cookies On Off About this tool (Opens in a new window) Cookie Control