DIBAKA initiative by Sopra Banking MEA A digital initiative by Sopra Banking Software MEA operating in startup mode—let’s build tomorrow’s financial services together. CONTACT US An approach dedicated to African innovation Collaborate differently Co-create with banks and fintechs Optimize time-to-market Value digital know-how Prioritize innovative and secure solutions Improve customer experience A digital initiative in startup mode Many organizations aspire to adopt agile processes to take advantage of benefits that include, but are not limited to, a quicker return on investment, better software quality, and higher customer satisfaction. One fundamental challenge faced by all businesses, regardless of age or size, is striking a balance between organizational efficiency and flexible adaptation. DIBAKA combines the agility of a startup with the expertise, security, and strength of Sopra Banking Software. Collaborate differently Co-construct to innovate Our first solution: MoneyChat Tomorrow’s financial services today MoneyChat: your very own banking chatbot powered by WhatsApp for business. CONTACT US An innovative solution – Provides a clean, simple, and intuitive user experience – Facilitates day-to-day operations: balance summary, transfers, payments, etc. – Enables financial collaboration: community financing, travel organization, group gifts, etc. Added value Democratize A unique and accessible experience for users to manage their finances through an application they already use. Facilitate WhatsApp has simplified communication, and it can do the same for banking. Customers can send or receive money and pay bills with minimal effort. Create An infinite number of potential use cases—group creation, e-commerce opportunities, customer care, simulation, credit-granting, etc. MoneyChat in practice Using MoneyChat requires no installation—credentials are simply created when a user adds the smart Chatbot number to their contacts. Within WhatsApp, they simply type “Hello” to initiate an interaction, and MoneyChat supports stand-alone responses from user input. Our second solution: Smart Branch The future of banking Build loyalty by offering superior customer experiences. – Recognize customers — appeal to both the more traditional and digitally savvy customers. – Enhance experience — blend retail space with digital tools to create useful community spaces. – Improve staff interaction — leverage real-time data and location positioning to achieve the digital-human balance required to thrive in the 21st century. CONTACT US In-branch banking Sophia ASSAD Badr ARGANE Florent LEPORA Afaf BERROUKECH Hicham ZEMMOURI Aicha FADLI Hamza BARBOUCH Sarra ARARA Hamza BENMASAOUD Doha EL AMRANI Idriss ANDAOUSSI SERRAJ Anas BOUZEROUAL Mohamed MOUNAQID Back to top OFFERS Sopra Banking Platform Sopra Financing Platform Model Bank Products A-Z SERVICES Digital Transformation Software-as-a-Service SBS University Support COMPANY About Us Brand Center Career Suppliers Contact Form FOLLOW US LinkedIn Facebook Twitter YouTube CONTACT US FAQ English Terms of use Personal data protection charter Modern slavery act statement © Sopra Banking Software. All Rights Reserved. ® Sopra Banking Software is a registered trademark of Sopra Steria.