Corporate UK Customers Global Menu Log in Search Investors Manage your shares Manage shareholding online MyAviva Contacting us Share dealing FAQs Manage your shareholding online at the Investor Centre The Investor Centre is a free, secure online service run by Computershare. It lets you: View your share balances and market values for all your Computershare managed holdings Update your dividend mandate bank instructions and your home address across your entire portfolio in a single transaction Apply to join our Dividend Reinvestment Plan as long as you’re an ordinary shareholder or Aviva Share Account member Choose to have your dividend paid in your local currency direct to your bank account* View your transaction and payment history Check your outstanding payments Choose to get important shareholder communications by email or post Download useful forms. *Currency restrictions apply to dividends paid outside of the UK and Eurozone For ordinary or preference shareholders: Visit our Computershare Investor Centre See your terms and conditions For American Depositary Receipt Holders: Visit our US Computershare Investor Centre See your terms and conditions. Access the MyAviva shareholder services centre If you’ve already registered for MyAviva you’ll be able to: View useful shareholder information Check the details of your Aviva policies Find a link to the Investor Centre, where you can login and manage your shareholding. Our online portal brings all this information together into one safe and secure place at a time that suits you. Just login using your email address on www.aviva.co.uk/myaviva. Contacting us about your shares The best way to get in touch with us about your shares is through Computershare, our Registrar. To make it easier for Computershare to find you, you’ll need your Shareholder Reference Number (SRN). It’s on most of the letters we send you, including your dividend confirmation, share certificate or statement. It starts with an upper case C, I or G. If you don’t know your SRN, contact Computershare. They’ll post it to you within five working days. For ordinary or preference shareholders: AvivaSHARES@computershare.co.uk www.computershare.co.uk/contactus By telephone: 0371 495 0105 We're open Monday to Friday, 8.30am to 5.30pm UK time, excluding public holidays. Please call +44 117 378 8361 if calling from outside the UK. In writing: Computershare Investor Services PLC The Pavilions Bridgwater Road Bristol BS99 6ZZ American Depositary Receipt holders: citibank@shareholders-online.com citi.com/dr By telephone: 1 877 248 4237 (1 877-CITI-ADR) We're open Monday to Friday, 8.30am to 6pm US Eastern Standard Time, excluding public holidays. Please call +1 781 575 4555 if calling from outside the US. In writing: Citibank Shareholder Services PO Box 43077 Providence Rhode Island 02940-3077 Share dealing Ordinary shareholders can use any bank, building society or stockbroker offering a share dealing facility to buy or sell Aviva shares. Their commission rates will vary. You can also use our dealing services provided by Computershare. If you hold your shares in the Aviva Share Account, you’ll need to use Computershare’s internet or telephone share dealing services. You can find further information, including commission rates and charges as well as any restrictions to using the service: Online: Computershare Dealing Service By telephone: 0370 703 0084 We're open Monday to Friday, 8am to 4.30pm UK time, excluding UK bank holidays. Or +00 353 1 216 3100 if you’re calling from outside the UK. You’ll need your Shareholder Reference Number (SRN) to sell or buy shares. If you are in any doubt about buying or selling your shares, you should seek professional financial advice. Read our frequently asked questions Manage your shares FAQs Visit our frequently asked questions page FAQS PAGE More for shareholders Shareholder services Engaging with us online helps us give you a better service. Go to Shareholder services OUR BUSINESS Shareholder updates Read our shareholder updates for news and offers from Aviva. 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Aviva’s sustainability ambition Our memberships and accreditations Sustainability contacts Our actions Our sustainability ambition is focussed on three core areas. Acting on climate change Building stronger communities Embedding sustainability throughout our business Our reports and policies Discover what guides our business and behaviours. Download our 2020 Sustainability Summary, KPI sheet and limited assurance statement PDF Climate-related financial disclosure Current and previous annual reports Download our Modern Slavery Statement PDF Policies and responses Sustainability overview Get support UK customer contacts Make a claim (UK only) Customer contacts Need help? Find out how to get in touch with us. Our products View savings and insurance products and get a quote. Use MyAviva Easily manage your policies and shareholding. Something's gone wrong? Make a complaint so we can try to put it right. 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