Log In Contact Us Customer Portal WELCOME TO THE IA CUSTOMER PORTAL Gain access to customer service and support information and materials. Customer Login " FOR YOU — OUR CUSTOMER The iA Customer Portal is currently in use ONLY for a select focus group. We will inform all customers when the Portal is live and provide you with a username/login. The portal provides a wide range of useful customer-related information, including key Client Services contact details, service announcements, federal healthcare executive briefings, and product documentation and training materials. You can also request Help Desk and Field Service assistance for a customer support issue, and inquire about everything from new software releases and label templates to medication calibration parameters and preventive maintenance plans. If you have any questions about the Portal, please reach out to helpdesk@iARx.com. Customer Support Access information for Key Contacts and the Help Desk. Submit information with the Issue Reporting Form. PharmASSIST File Updates To keep your system up to date and operating smoothly, iA Client Services provides various software-related files for you to download and install at your site. Federal Healthcare Executive Briefings Overviews on customer service, product development, and projects within federal healthcare pharmacy. Documentation & Training Materials providing in-depth details on how to use, maintain, and troubleshoot all our products, peripherals, and distributed products. Global Headquarters 8888 Keystone Crossing Suite 1550 Indianapolis, IN 46240 (T) 317-664-7592 Toll Free Support: 877.742.7627 © 2017 Innovation Associates