CONTACT US Meet the Slack-first Customer 360. Unite all your teams around the customer. The Slack-first Customer 360 brings sales, service, marketing, commerce, IT, and analytics together through digital workflows that power an all-new way to work. SEE ALL PRODUCTS FIND A CUSTOMISED SOLUTION . Focus on your customer, grow your business. Customers today expect more from your business. With a shared view of your customers, teams can better meet these demands. So sales close quicker. Marketing hits the mark. Service comes with more smiles. And customer loyalty drives business growth. One platform. Endless possibilities. Customer 360 is the #1 customer relationship management (CRM) platform. There’s a best-in-class app for every phase of your customer’s journey, from lead to loyalty. The more apps you add, the greater the rewards. When you also integrate all your data and add analytics into the mix, the real magic of Customer 360 takes hold. Empower your employees. Give everyone the tools to deliver better customer experiences. Slack helps employees connect better with each other and the apps they use every day, from anywhere. Einstein AI lets everyone work more productively, engage with empathy, and scale loyalty-building customer service. And Trailhead, our one-of-a-kind learning hub offers free, fun “trails” to help your workforce learn essential skills. See the world through your customers’ eyes. Get a single, shared view of your customers. With knowledge of your customers’ history, interests, and even frustrations, you can begin to serve up experiences better tailored to their needs and elevate how they see your brand. Learn how you can launch your digital transformation to unite your business around the customer. READ OUR TRANSFORMATION PLAYBOOK Embrace all your data in a big group hug. The more you know, the better you grow. Customer 360 gives everyone in your company the ability to access crucial data and make smarter, faster decisions. Integrate all your data, inside and outside your CRM, with MuleSoft. Automate tasks and get suggested next actions with Einstein AI. Get powerful, real-time analytics and data visualisations with Tableau. Any industry, any size, every advantage. Big or small. Widget maker or purveyor of digital wizardry. We have specialised solutions, designed in close collaboration with people working in your industry, to support the capabilities you most need to thrive and grow. And we have an extensive network of ecosystem partners offering apps and guidance to help you craft a truly customised experience. SEE ALL INDUSTRIES Our customers tell the best stories. Laurastar Retail Customer since 2019 Alm Brand Financial Services Customer since 2014 KONE Manufacturing Customer since 2006 Carasso Motors Automotive Add more apps and the benefits multiply. When customers use more than one Customer 360 app: of customers using more than one app report improved time to ROI. with 2+ apps report improved efficiency and productivity. say they have met or exceeded ROI expectations. Explore the complete Customer 360. Find the right mix of solutions for any team in any industry. We’ll help your teams come together, serve customers better, and grow your business. WATCH DEMOS LEARN MORE ABOUT CUSTOMER 360 SALES SERVICE MARKETING COMMERCE ANALYTICS INTEGRATION SLACK PLATFORM INDUSTRIES LEARNING SUSTAINABILITY PARTNERS HEALTH EINSTEIN AI EXPERIENCE TRUTH SUCCESS BY ROLE Sales Service Marketing IT Commerce BY SERVICE Advisory Services Adoption Services Success Plans See All Services BY INDUSTRY Financial Services Healthcare & Life Sciences Communications Consumer Goods Public Sector Manufacturing See All Industries FROM OUR PARTNERS Apps Consultants Developers Go To AppExchange Let’s craft your Customer 360. Answer a few quick questions and we‘ll show you a solution that addresses your pressing business challenges. SOLUTION FINDER Answers to frequently asked questions about Customer 360. What is Salesforce Customer 360? Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform. With a single view of your customer, your teams can create connected, personal customer experiences that build stronger relationships. SEE IT IN ACTION I thought Customer 360 was a single product. Is that not the case? I just need to solve a very specific problem. Is Customer 360 right for me? Where would I even start? How do I know Customer 360 can deliver results for my business? How is Customer 360 priced? Does Customer 360 integrate with other applications? How? Where can I learn more about Customer 360? Want to talk to someone about Customer 360? Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help. CONTACT US Or call 00800 7253 3333 WORLDWIDE © Copyright 2000-2021 salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. salesforce UK Limited, village 9, floor 26 Salesforce Tower, 110 Bishopsgate, London, UK, EC2N 4AY. General Enquiries: +353 14403500 | Fax: +353 14403501 | Sales: 00800 7253 3333 Legal Terms of Service Privacy Responsible Disclosure Contact Us Trust Cookie Preferences We use cookies to make your interactions with our website more meaningful. They help us better understand how our websites are used, so we can tailor content for you. For more information about the different cookies we are using, read the Privacy Statement. To change your cookie settings and preferences, click the Cookie Consent Manager button. 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