Executive Team Our leadership team is comprised of industry experts, in technology, customer advocacy and business process outsourcing. Their diverse background is reflected in our passion and focus on the overall customer experience and bringing analytics and a personal touch to customer care. Evan has been serving as President and Chief Executive Officer of RUI since 1996, focusing his efforts on corporate strategy, client services and new client partnerships. Evan Reiter CEO Mike joined RUI in 2017 adding 30+ years of BPO experience to the team. Mike is responsible for strategic initiatives, collaborating with the business and our clients to deliver data/speech analytics and a seamless omnichannel experience. Mike Russell Executive Vice President of Operations Brandon joined the RUI team in 2021, bringing with him over 15 years of sales experience in the BPO industry. Brandon leads our Business Development team with the goal of turning business processing needs into great customer experiences. Brandon DelVecchio Vice President of Business Development Joining RUI in 2008, Patrick leads a team that is responsible for every facet of RUI’s technology including infrastructure, applications, data management, redundancy and disaster recovery. Patrick Stevens Chief Information Security Officer Fran joined the RUI team in 2012. Fran and her team work with our clients to develop customized training, incorporating cultural, product, service, and technical aspects to ensure our Brand Ambassadors best represent your customer experience. Frances Maire Director of Talent Development Joining RUI in 2020, Andrew is responsible for partnerships and growth within RUI, cultivating relationships among business partners and developing strategies to increase revenue. Andrew Reiter Director of Strategic Partnerships Lisa joined RUI in 2012. Lisa and her team interface with every facet of RUI and are responsible Quality Assurance, behavioral based coaching, compliance and campaign management. Lisa Mellett Director of QA and Compliance Porsha joined RUI in 2020. Porsha leads our Arizona team and is responsible for all aspects of employee relations and performance, focused on continuous improvement and employee feedback. Porsha Brown Director of Operations - Arizona Ciera joined RUI in 2017. Ciera leads our New York team and is responsible for all aspects of employee relations and performance, focused on continuous improvement and employee feedback. Ciera Purvis Director of Operations - New York Discover the RUI Difference (800) 356-7402 info@ruiusa.com 1305 Walt Whitman Road, Melville, NY 11747 Subscribe to our Newsletter Receive the latest updates from RUI in your inbox © 2021 RUI. All Rights Reserved | Sitemap | Privacy Policy | Website Design by Lounge Lizard