Reaching us After Hours for an Urgent need www.childrenfirst.doxy.me/afterhours To better serve all of our patients, we ask for your cooperation in using the emergency on-call service for extenuating circumstances and illnesses that cannot wait until the following morning when our offices are open. If you are calling from a state other than Maryland please know that we may have to do a phone consult with you instead of a televisit because of state laws. If this is the case, your insurance may not cover these phone consults. **Effective August 15, 2021 there will be a $10 service charge that will apply to all televisits after hours. This is in addition to any copays/balances applied by your insurance for this service. WHAT IF I NEED TO SPEAK WITH A PROVIDER AFTER 4:30PM AND IT CAN’T WAIT UNTIL THE NEXT DAY? When you need to speak to a provider between 4:30pm and 10pm, you can simply go to our website and click on the after-hours telehealth link above. This connects you to our virtual after-hours waiting room for the on-call provider. Please go to our telehealth section on our website for more details. Based on how many people are in the waiting room, the provider on-call will connect to you and do a video visit usually with 15 minutes of going into the waiting room (but depends on how many are there). This is covered by your insurance, but co-pays may apply just like they do for during the day visits. Also note, there is a code 99051 that is added on to visits, both virtual or in office, that occur after 6pm. This may or many not be covered by your insurance. WHAT IF I HAVE AN EMERGENCY AFTER THE VIRTUAL HOURS END AT 10PM? WHAT ELSE SHOULD I KNOW ABOUT AFTER HOURS NEEDS? WHAT IS AN APPROPRIATE USE OF THE AFTER HOURS SERVICE? Designed by Elegant Themes | Powered by WordPress