FRANÇAIS 24/7 Our Way of Doing Business 514-342-5520 Home Who We Are What We Do Who We Work With Success Stories Contact Us Prev Next Service Calls Home > What we do > Service Calls Place a Service Call » Service is a state of mind – it is the way we do business and simply put, Britton Electric delivers superior service. We know about short deadlines. We understand emergencies. We plan to handle the unexpected. Everyone works as a team to respond to the changing and sometimes challenging needs of our clients. We have more than 40 well-stocked trucks on the road, each carrying a large supply of the specific tools and materials needed for the markets they serve. Britton Electric ensures a quick turnaround time for repairs. In our Service Department alone, we have more than 100 electricians, each connected to our communications network. Interesting Statistics We constantly work to improve the service we provide our customers. Every Service Call placed is recorded, tracked and monitored. Our performance is analyzed continually to ensure that we meet and even exceed our promised response time 1,600: average number of Service Calls Britton Electric receives each year 21%: percentage of all Service Calls that require either ‘Immediate’ or ‘Same Day’ service 54 minutes: average response time for ‘Immediate’ Service Calls 105 minutes: average response time for ‘Same Day’ Service Calls More than a catchy phrase, 24/7 represents our approach to customer service. Responding when and where our clients need us - because emergencies are never planned - we can mobilize crews any time of the day or night. 514-342-5520 8555 Chemin Devonshire, Mont-Royal, Québec H4P 2L3 © 2021 La Cie Électrique Britton Ltée