ENG MENU Learn more about public COVID-19 vaccination and other ways Jackson is keeping you safe. HOMEPATIENT TOOLSBILLING AND PAYMENTS Billing and Payments Patient Financial Services at Jackson Health System can provide answers to billing questions and concerns. A financial representative is available to to assist patients with financial inquiries and concerns. Bill Pay Billing Collections Information FAQs Your Hospital Bill Hospital bills are based on the cost of our employees’ salaries, supplies, equipment, and other expenses needed to serve our patients. The daily room charge includes maintenance, housekeeping, linens, routine nursing services, medical records and other general care-related services. Additional charges are made for special tests or drugs ordered by your physician, and for services rendered in our operating, recovery, and delivery rooms. Your Doctor’s Bill Fees from your personal physician and specialists will not appear on your hospital bill. You will receive separate bills from these specialists, such as anesthesiologists, surgeons, pathologists, and radiologists. Please treat the bills of these specialists like those of your own physician. Be sure to contact your insurance carrier or third party payor and complete all necessary claim forms. If you have questions about these separate charges, please call the number on your bill. Need financial assistance? We can help. Learn More Collections Information Purpose Recognizing that the primary objective of Jackson Health System is to provide excellent care to the residents of Miami-Dade County in a fiscally responsible manner, Jackson Health System does hereby adopt the following policies concerning collection for services rendered to patients. Policy The Revenue Cycle Department is committed to the financial well-being of Jackson Health System and to ensuring that all accounts are processed and paid in a timely manner. Revenue Cycle staff will work with hospital staff, patients, medical staff, third party payers, governmental agencies, and others involved in the payment process in an ethical and professional manner. Procedures All patients are to be notified of possible financial assistance for qualified individuals, including how to apply for assistance and/or a discounted rate of payment.All patient statements will have the contact information for requesting screening for financial assistance. When receiving services at Jackson Health System, patients may request information on financial assistance applications from a member of the Patient Access staff. This can include applications for coverage by the Medicaid program. Jackson Health System utilizes external agencies to assist with collection of patient account balances. If a patient wants to establish payment arrangements, our collection agencies will attempt to arrange mutually agreeable payment plans. Patients who do not qualify for financial assistance or have inquiries on their hospital bill, please contact Customer Service at 305-585-6000. Download the current Jackson Health System Accounts Receivable Overview. Frequently Asked Questions (FAQs) How can I get health care in the Jackson Health System? How can I make or change an appointment? Can I be financially assessed without a future healthcare appointment? Do I need to bring anything when I come to registration and/or financial assessment? Can I request a review of my financial assessment classification? Who do I call if I have questions about my bill? If I have to pay an encounter fee, deductible or deposit, when is it due? If I don’t have insurance, do I have to pay a fee? Can I pay my bill online? Contact by Phone 305-585-1111 Employees Other Resources Additional Links Request a Specialist Refer a Patient © 2021 Jackson Health System. All rights reserved. Terms of Service Privacy Policy