SIGN-IN Forward Air — Keeping your business moving forward EXPEDITED GROUND DEDICATED LINEHAUL FINAL-MILE SERVICES OUR SERVICES CONTACT US Announcements Capacity Surcharge will continue beyond December 31, 2021 through June 30, 2022. 2KM Surcharge will continue beyond December 31, 2021 through June 30, 2022. Additional lanes will be added to 2KM Surcharge on February 1, 2022. Covid-19 Response Monday-Friday: 7:00 AM - 11:00 PM EST Saturday: 9:30 AM - 4:00 PM EST SEE MORE Previous print Print Waybill error Service Conditions track_changes Fast Track access_time Schedules local_gas_station Fuel Surcharge Next Track Your Forward Air Shipments Select either Waybill Number or Customer Reference Number for tracking. Enter up to 10 numbers, either comma separated or one number per line. Waybill Number Customer Reference Number A Forward Air Waybill Number is an 8 digit number. TRACK RESET Peace of mind. Forward Air offers just that by providing online updates of your shipment every step of the way. Easily find the current status of your cargo in the Forward Air system by selecting “Waybill Number” or “Reference Number.” Enter tracking information to view each stage of transit from acknowledgment to recovery and invoice. GO TO FAST TRACK PAGE ALL ABE - PA, BETHLEHEM ABQ - NM, ALBUQUERQUE ALB - NY, LATHAM AMA - TX, AMARILLO ATL - GA, FOREST PK AUS - TX, AUSTIN BDL - CT, WINDSOR LOCKS BHM - AL, BIRMINGHAM BNA - TN, LA VERGNE BOS - MA, E BOSTON BRL - IA, BURLINGTON BTR - LA, PORT ALLEN BUF - NY, BUFFALO BWI - MD, GLEN BURNIE CAE - SC, CAYCE CHA - GA, FORT OGLETHORPE CHS - SC, LADSON CID - IA, CEDAR RAPIDS CLE - OH, MIDDLEBURG HTS CLT - NC, CHARLOTTE CMH - OH, GROVEPORT COU - MO, COLUMBIA CRP - TX, CORPUS CHRISTI CVG - KY, HEBRON DAY - OH, DAYTON DEN - CO, DENVER DFW - TX, IRVING DSM - IA, DES MOINES DTW - MI, ROMULUS ELP - TX, EL PASO EVV - IN, EVANSVILLE EWR - NJ, LINDEN FWA - IN, FORT WAYNE GDL - JA, TLAJOMULCO DE ZUNIGA GEG - WA, SPOKANE GRR - MI, GRAND RAPIDS GSO - NC, GREENSBORO GSP - SC, GREER HSV - AL, HUNTSVILLE IAD - VA, STERLING IAH - TX, HUMBLE ICT - KS, WICHITA IND - IN, INDIANAPOLIS JAX - FL, JACKSONVILLE JFK - NY, JAMAICA LAS - NV, LAS VEGAS LAX - CA, CARSON LBB - TX, LUBBOCK LFT - LA, LAFAYETTE LIT - AR, LITTLE ROCK LRD - TX, LAREDO MBS - MI, SAGINAW MCI - MO, KANSAS CY INTL APT MCO - FL, ORLANDO MDT - PA, HARRISBURG MEM - TN, MEMPHIS MEX - DF, MEXICO CITY MFE - TX, MCALLEN MGM - AL, MONTGOMERY MIA - FL, MIAMI MKE - WI, OAK CREEK MLI - IL, MILAN MOB - AL, MOBILE MSP - MN, EAGAN MSY - LA, KENNER MTY - NL, APODACA OKC - OK, OKLAHOMA CITY OMA - IA, CARTER LAKE ONT - CA, FONTANA ORD - IL, DES PLAINES ORF - VA, VIRGINIA BEACH PDX - OR, PORTLAND PHL - PA, FOLCROFT PHX - AZ, PHOENIX PIT - PA, CORAOPOLIS PNS - FL, PENSACOLA QRO - QA, COLON RDU - NC, MORRISVILLE RIC - VA, SANDSTON RNO - NV, RENO ROA - VA, ROANOKE ROC - NY, ROCHESTER SAN - CA, SAN DIEGO SAT - TX, SELMA SAV - GA, POOLER SBN - IN, SOUTH BEND SDF - KY, LOUISVILLE SEA - WA, FIFE SFO - CA, UNION CITY SHV - LA, SHREVEPORT SLC - UT, WEST VALLEY CITY SMF - CA, SACRAMENTO STL - MO, EARTH CITY SWF - NY, ROCK TAVERN SYR - NY, E. SYRACUSE TOL - OH, MAUMEE TPA - FL, TAMPA TRI - TN, KINGSPORT TUL - OK, TULSA TUS - AZ, TUCSON TVC - MI, TRAVERSE CITY TYS - TN, ALCOA YUL - QC, PTE CLAIRE YVR - BC, RICHMOND YYZ - ON, MISSISSAUGA ALL ABE - PA, BETHLEHEM ABQ - NM, ALBUQUERQUE ALB - NY, LATHAM AMA - TX, AMARILLO ATL - GA, FOREST PK AUS - TX, AUSTIN BDL - CT, WINDSOR LOCKS BHM - AL, BIRMINGHAM BNA - TN, LA VERGNE BOS - MA, E BOSTON BRL - IA, BURLINGTON BTR - LA, PORT ALLEN BUF - NY, BUFFALO BWI - MD, GLEN BURNIE CAE - SC, CAYCE CHA - GA, FORT OGLETHORPE CHS - SC, LADSON CID - IA, CEDAR RAPIDS CLE - OH, MIDDLEBURG HTS CLT - NC, CHARLOTTE CMH - OH, GROVEPORT COU - MO, COLUMBIA CRP - TX, CORPUS CHRISTI CVG - KY, HEBRON DAY - OH, DAYTON DEN - CO, DENVER DFW - TX, IRVING DSM - IA, DES MOINES DTW - MI, ROMULUS ELP - TX, EL PASO EVV - IN, EVANSVILLE EWR - NJ, LINDEN FWA - IN, FORT WAYNE GDL - JA, TLAJOMULCO DE ZUNIGA GEG - WA, SPOKANE GRR - MI, GRAND RAPIDS GSO - NC, GREENSBORO GSP - SC, GREER HSV - AL, HUNTSVILLE IAD - VA, STERLING IAH - TX, HUMBLE ICT - KS, WICHITA IND - IN, INDIANAPOLIS JAX - FL, JACKSONVILLE JFK - NY, JAMAICA LAS - NV, LAS VEGAS LAX - CA, CARSON LBB - TX, LUBBOCK LFT - LA, LAFAYETTE LIT - AR, LITTLE ROCK LRD - TX, LAREDO MBS - MI, SAGINAW MCI - MO, KANSAS CY INTL APT MCO - FL, ORLANDO MDT - PA, HARRISBURG MEM - TN, MEMPHIS MEX - DF, MEXICO CITY MFE - TX, MCALLEN MGM - AL, MONTGOMERY MIA - FL, MIAMI MKE - WI, OAK CREEK MLI - IL, MILAN MOB - AL, MOBILE MSP - MN, EAGAN MSY - LA, KENNER MTY - NL, APODACA OKC - OK, OKLAHOMA CITY OMA - IA, CARTER LAKE ONT - CA, FONTANA ORD - IL, DES PLAINES ORF - VA, VIRGINIA BEACH PDX - OR, PORTLAND PHL - PA, FOLCROFT PHX - AZ, PHOENIX PIT - PA, CORAOPOLIS PNS - FL, PENSACOLA QRO - QA, COLON RDU - NC, MORRISVILLE RIC - VA, SANDSTON RNO - NV, RENO ROA - VA, ROANOKE ROC - NY, ROCHESTER SAN - CA, SAN DIEGO SAT - TX, SELMA SAV - GA, POOLER SBN - IN, SOUTH BEND SDF - KY, LOUISVILLE SEA - WA, FIFE SFO - CA, UNION CITY SHV - LA, SHREVEPORT SLC - UT, WEST VALLEY CITY SMF - CA, SACRAMENTO STL - MO, EARTH CITY SWF - NY, ROCK TAVERN SYR - NY, E. SYRACUSE TOL - OH, MAUMEE TPA - FL, TAMPA TRI - TN, KINGSPORT TUL - OK, TULSA TUS - AZ, TUCSON TVC - MI, TRAVERSE CITY TYS - TN, ALCOA YUL - QC, PTE CLAIRE YVR - BC, RICHMOND YYZ - ON, MISSISSAUGA 1 ABOUT OUR SERVICES 2 HOW TO BECOME A CUSTOMER; AGREEMENT TO BE BOUND BY SERVICE CONDITIONS 3 HOW TO BOOK A SHIPMENT 4 SERVICE TERMS AND CONDITIONS - MASTER SERVICE AGREEMENT 4.A FORWARD AIR Duties and Obligations 4.B Limits of Cargo Liability 4.C Cargo Claims Resolution 4.D Billing and Payment 4.E Shipments Not Accepted* 4.F Hazmat 4.G Liabilities Not Assumed 4.H Ex-Air 4.I Guaranteed Service 4.J Customer Duties and Obligations 4.K Customer Warranties 4.L Miscellaneous Contract Terms 5 ADDITIONAL CONDITIONS SPECIFIC TO SERVICES 5.A Definitions 5.B Application of Charges 5.C Dimensional Weight 5.D C.O.D. Services 5.E Reconsignment (including "Change of Consignee", "Re-Route", "Split", or "Termination") 5.F No Signature Residential Delivery Service 5.G Storage and Warehousing* 5.H International Handling 6 FUEL SURCHARGE AND ACCESSORIAL CHARGES BY TYPE OF SERVICE 6.A Fuel Surcharge 6.B Expedited LTL (Door-to-Door) Accessorial Charges* 6.C Forward Air Complete Pick-Up and Delivery Accessorial Charges 6.D Airport-to-Airport Accessorial Charges* 6.E Expedited Truckload Premium Services ("TLS") Accessorial Charges* 6.F Definitions of Accessorial Charges 7 HAZMAT SCHEDULE What's New... 2021 Christmas and New Year Schedule 2021 Thanksgiving Holiday Schedule Updated guidelines for acceptable shipment types New LAX Tender and Recovery Times ARCHIVE Nationwide Coverage Serving YOU Better. Faster. Farther. LOCATIONS SERVICE FINDER SERVICES BY CATEGORY What can we help you with? Airline Logistics Airport to Airport Distribution Services Local Cartage LTL Transborder Pickup & Delivery Residential Delivery Time-Definite Truckload Truckload Logistics Valued Services Customized programs for domestic/international airlines, including linehaul, container management, ULD breakdown, and more. MORE INFORMATION CONTACT US Previous Drive With Us At Forward Air, we believe that EVERY TEAM MEMBER MATTERS and each person plays an integral role in ensuring that we provide quality service for our customers. We recognize our people as our most valuable asset. Together, as a team, we make the difference. From our headquarters in Greeneville, Tennessee, we're proud to be an industry leader and offer our independent contractors top pay and an opportunity to grow their businesses as we grow ours. Join Our Talent Network and view all current driver opportunities, sign up to receive personalized job alerts, learn more about Forward Air Transportation Services & more! Contact us and we'll show you all the benefits of moving Forward. LEARN MORE Next 1 2 3 Forward Air provides expedited surface shipping throughout North America as a cost effective, reliable alternative to air transportation. We serve the wholesale shipping community in need of time-definite ground transportation solutions, including freight forwarders, integrated air cargo carriers, passenger/cargo airlines, logistics companies, and non-traditional shippers. Forward Air is a single-source provider that presents a robust menu of supply chain services for air freight and expedited LTL markets, involving expedited linehaul (LTL), full truckload (TL), cartage, airline logistics and more as we continue to expand our services to meet the changing needs and growth of our customer base. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. HOME SCHEDULES SERVICES TOOLS CAREERS ABOUT FORWARD AIR NATIONAL CUSTOMER CARE CENTER M-F: 7:00am - 11:00pm EST SAT: 9:30am - 4:00pm EST SUN: Closed Toll Free: 800-726-6654 Direct: 423-636-3380 Fax: 423-783-9019 Email: custserv@forwardair.com CONTACT US COMPANY Careers Drivers Investor Relations My FWRD Website LiveWell Website CORPORATE Forward Air Corporation © 2016. Please review our Privacy Policy and Terms of Use. For the best online experience, we recommend that you use one of the following internet browsers: Internet Explorer 9+, current versions of Firefox, Safari or Chrome