Log In Contact Us Locations Search Menu Privacy Policy Your Financial Privacy at Texas Regional Bank Facts What does Texas Regional Bank do with your personal information? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number Account balances Payment history Transaction history Credit history Checking account information When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Texas Regional Bank chooses to share; and whether you can limit this sharing. Reasons we can share your personal information Does Texas Regional Bank share? Can you limit this sharing? For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes to offer our products and services to you No We don’t share For joint marketing with other financial companies No We don’t share For our affiliates’ everyday business purposes information about your transactions and experiences No We don’t share For our affiliates’ everyday business purposes information about your credit worthiness No We don’t share For non-affiliates to market to you No We don’t share Questions? Call 1-800-580-6536 or go to www.texasregionalbank.com What We Do How does Texas Regional Bank protect my personal information? To Protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate. How does Texas Regional Bank collect my personal information? We collect your personal information, for example, when you Open an account Apply for a loan Provide employment information Give us your contact information Show your government-issued ID We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. Why can’t I limit all sharing? Federal law gives you the right to limit only sharing for affiliates everyday business purposes – information about your creditworthiness affiliates from using your information to market to you sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. Definitions Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. Texas Regional Bank has no affiliates. Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Texas Regional Bank does not share with non-affiliates so they can market to you. Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Texas Regional Bank does not jointly market. Other Important Information For Texas Customers. Texas Regional Bank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Regional Bank should contact the Texas Department of Banking through one of the following means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov, Website: www.dob.texas.gov. 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