Customer Support At Spin Master, our vision is to make life more fun. We want our customers to share that same excitement. If you have any questions or concerns with our products, we’re always happy to help! Email Support If you have a question about a product, and you can’t find the help you need in the FAQs (or in the how-to video on YouTube!), please reach out to us through our product inquiry form. Fill out form Toy Support Live Chat If you’d like to speak to a customer support agent about one of our products, use this live chat option! Start chatting Phone Support To call support please click below to find the contact number for your region. Call Support Spin Master Care Commitment At Spin Master, we create exceptional play experiences for children and their families, which is why we stand by our products and quality controls. If you have a problem with a Spin Master product you purchased from one of our authorized sellers, we'll resolve it! We're here for you; that's our Spin Master Care Commitment. Our commitment is to provide exceptional care and service and to ensure a positive consumer experience. Please note that because we are unable to control the quality of Spin Master products sold by unauthorized sellers, unless otherwise prohibited by law, the Spin Master Care Commitment is not available for products purchased from unauthorized sellers, including unauthorized Internet sites. The Commitment is limited to the original end-user. To submit a care request, please contact our Consumer Support by email, live chat, or by phone at https://www.spinmaster.com/en-US/customer-support, and be sure to have information available regarding where and when you purchased your product. Please note that you may be required to provide a proof of purchase, and in some instances, Spin Master may require you to provide photos of your product. Spin Master reserves the right to verify information, require a valid proof of purchase, and to deny requests in its discretion. If you have any questions regarding whether a seller is an authorized seller of Spin Master products, please contact us at https://www.spinmaster.com/en-US/customer-support. Effective: August 1, 2021 FAQs & Resources Show All Product support App support A Aerobie Air Hogs Awesome Bloss'ems Awesome Bloss'ems App B B-Pack Bakugan Bakugan App Batman Boxer App Brightlings Bunchems C Candylocks Cardinal Games Cool Maker D DC Comics Demo Duke Dragamonz App E Etch A Sketch App F Flush Force Flush Force App G Gabby's Dollhouse Gabby's Dollhouse App Gifeez App Gund H Hatchimals Hatchimals Colleggtibles Hatchimals Hatchibabies Hatchimals Mystery Hatchimals Pixies Hatchimals Pixies Crystal Flyers Hatchimals Surprise Hatchimals Wow Hatching Dragon Hatchtopia Life Hedbanz App Hero Droid BB-8 I Inkfluencer J Juno My Baby Elephant K Kinetic Sand L Lollipets Luvabella M Marshmallow Mealtime Magic Meccano App Meccanoid App Mighty Express App Monster Jam N Ninja Bots Novie O Off The Hook Orbeez Owleez P P.Lushes PAW Patrol Party Popteenies Peek-A-Roo Plush Power Present Pets Purse Pets R Rainbow Jellies Rube Goldberg Rusty Rivets S Scritterz App Spin Master Games Star Wars Swimways T Tech Deck The Animal Twisty Petz U UniVerse Upriser Ducati W Wizarding World Z Zoomer Our Brands Toys & Games Entertainment Digital Games All Brands About Us Careers Overview Investors Media Corporate Social Responsibility Customer Support Contact Us Legal Suppliers Terms & Conditions Regulatory Matters Patents UK Modern Slavery Act Transparency Statement Accessibility Statement Social EN-US EN-GB ©2021 Spin Master. All Rights Reserved. All trademarks, including names, characters, images and logos, are protected by trademarks, copyrights and other Intellectual Property rights owned by Spin Master or its subsidiaries, licensors and licensees. Terms of Use Privacy Policy Cookie Preferences This website uses cookies, by clicking “Accept Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. You can update your cookie preferences via Cookies Settings COOKIES SETTINGS ACCEPT COOKIES