BOOK SEARCH MENU DK EN DE PL SV Contents: General Ticket terms General conditions of carriage SMILE EU-regulations Complaints and customs regulations General Ticket terms Introduction Economy Tariff Standard (Economy Extra) Tariff Flex Tariff Motorcycle, bicycle and pedestrian 1-day return ticket Refund Service Length surcharge Vouchers - travel restrictions Purchase and delivery of ferry tickets Prices Payment by debit card Payment in cash Payment by Bizz Conditions for prepaid food on board General conditions of carriage General Conditions for Passengers of Scandlines Deutschland GmbH SMILE Terms and conditions for SMILE EU-regulations EU-Regulation 1177/2010 Regulation (EC) No 392/2009 Complaints and customs regulations File a complaint Customs regulations Book online and save money BOOK A TICKET Download the Scandlines app Customer services On the ferry About us DK EN DE PL SV EN Freight Agencies Bus Tours Data Protection Impressum Terms

BOOK SEARCH MENU DK EN DE PL SV Agencies Customer area for already registered and interested B2B customers For registered customers If you already have a valid cooperation agreement and the associated access data, please use the link below. AGENT LOGON Register your agency at Scandlines Travel agencies and tour operators can book via Scandlines in different ways – easily and quickly. Get information here: Agent Logon – Scandlines online booking system ExpressLink – Scandlines affiliate program Advantage of Scandlines online booking possibilities FAQ for agencies How to book cars? How to pay? If the ferry departure is canceled, can the booking be used for another day? For how many days can the booked ticket be used? How to rebook? If the customer cancels a booking, will it be refunded? Vehicle lengths and definitions Contact In case of rebooking or cancellation and other questions please contact: Servicecenter phone: +49 (0) 381 - 77 88 77 66 email: gruppen@scandlines.com Book online and save money BOOK A TICKET Download the Scandlines app Customer services On the ferry About us DK EN DE PL SV EN Freight Agencies Bus Tours Data Protection Impressum Terms

BOOK SEARCH MENU DK EN DE PL SV Get cheaper ferry tickets as a SMILE member As a SMILE member, you can book special ferry tickets at favorable prices. The Minibreak-Ticket is perfect for a short getaway. If you have enough points, you can use them on the SMILE Point Ticket. The two ferry tickets for SMILE members are: Minibreak-Ticket for a short getaway Return tickets from 140 € SMILE Point Ticket for those who have earned enough points Return tickets from 25.000 points Book online and save money BOOK A TICKET Download the Scandlines app Customer services On the ferry About us DK EN DE PL SV EN Freight Agencies Bus Tours Data Protection Impressum Terms