Solutions Industries Services Resources About Schedule a Demo English FREIGHT CUSTOMER EXPERIENCE AND EXECUTION SOFTWARE DIGITAL FREIGHT PORTAL Give your customers a branded, interactive digital experience with all the functions of a digital forwarder in a single solution. SCHEDULE A DEMO FEATURES OVERVIEW KEY BENEFITS FREQUENTLY ASKED QUESTIONS RELATED RESOURCES Provide The Connected Experience Your Customers Want YOUR CUSTOMERS ARE ONLINE. YOU SHOULD BE TOO. Digitize your entire customer experience with the Magaya Digital Freight Portal. Your customers will love the hands-on, insightful, easy-to-use portal, and you’ll benefit from streamlined processes, improved productivity, reduced costs, and an opportunity to grow your business exponentially. Everyone wins. The Magaya Digital Freight Portal gets you quickly established as a digital freight forwarder to deliver the transparency, control, and ease of use that modern customers expect. From schedules to quotes, bookings, and reporting, we’ve got you covered with a branded and customized web portal that will set your business apart from the rest. Quotations Significantly improve on your cost-of-sales by letting your customers quote online. Be it spot or contract rates, we will show them the pricing you’ve got setup for them and let them convert their quotes into bookings in just a few clicks. Save time for both your customer and sales staff. Schedules Set up your own schedule site in minutes. We give you the tools to get the carrier data you need, and our smart routing guide automatically picks the allocated one based on the customer’s search criteria. No more maintaining schedules manually or simply foregoing them entirely. Bookings Instant acknowledgments for your customers, and less time keyboard punching for your operators. With the Digital Freight Portal, your customer can turn a schedule, quote, or P/O into a booking in seconds and we’ll push it into Magaya Supply Chain or your TMS/ERP instantly. Shipments Give your customers 360° visibility, 100% of the time, and enable them to take care of their shipments together with your team. With the Digital Freight Portal, your customers will have a full view of their running shipments with you. Tracking and Visibility Your customers will always know the whereabouts of their important shipments, without having to pick up the phone or send endless emails. You have full control over what milestones to show them. Customers can receive notifications to alert them when a milestone is updated or reached. Reporting Maintaining visibility of many shipments, across multiple vendors, regions, and products is made easy with built-in reporting. Customers can create their own reports, analyzing of any part of their business with you, and we’ll even email them their reports on a regular basis. SCHEDULE A DEMO Become a Digital Forwarder IT’S EASIER THAN YOU THINK AND MORE IMPORTANT THAN EVER. The benefits of digitization help more and more forwarders secure valuable market share in an ever-changing environment. A customer-facing digital freight portal is a must-have for success in today’s connected world. The Magaya Digital Freight Portal works out-of-the-box in perfect harmony with Catapult QMS by Magaya and Magaya Supply Chain, giving you the most comprehensive and feature-rich customer-facing freight platform on the market today. The portal provides your team with the tools to easily manage schedules with granular control, respond to an RFQ with an offer from within the portal, follow up on your shipments, manage margins and provide customized pricing, identify your best rates per trade lane, and so much more. Diversify and Grow Your Sales Channels Would you rather have your sales staff answering multiple quote requests and other email/phone inquiries all day long, or have them discovering new strategic opportunities for your business to grow? By automating the repetitive tasks related to the sales cycle, your team has more time to work on generating new business, increasing customer satisfaction, and uncovering new opportunities for upsell, cross-sell, and partnerships. Improve the Customer Experience From tracking their Uber ride to following up on Amazon orders, your customers have come to expect visibility and control in their lives. Digitally enhanced visibility has changed everyone’s expectations when interacting with a brand, and this is now also defining customer expectations in shipping. With the Digital Freight Portal, your customers will enjoy full tracking visibility and an immersive digital experience from quote to booking and beyond. Works Seamlessly with Magaya The portal works perfectly with the Magaya Digital Freight Platform, ensuring a single source of the truth and giving you a complete logistics operations and customer experience platform to automate and digitize every aspect of your business. Alternatively, you can connect with the ERP, TMS, or other back-end of your choice thanks to the portal’s API-driven agnostic connectivity approach. Take the Complexity Out of Rate Management Our integrated rate management is a game changer for your business. You can manage and analyze your global buying tariffs, pull direct carrier integrations for contract and spot rates, view and apply surcharges, free time, future GRIs and more. Your team can identify the best provider per trade lane and set them as a base and always be in the know as to who the best vendor is, based on price and transit time. 1. What, exactly, is a digital freight portal? Is it the same as a customer portal? 2. What makes the Magaya Digital Freight Portal the best freight customer experience software on the market? 3. I'm not sure I really need a digital freight portal. How do I know I'm ready to digitize my operations? 4. Is the Magaya Digital Freight Portal a SaaS solution? 5. Do I need Magaya Supply Chain to use the Magaya Digital Freight Portal? DATA SHEET: Digital Freight Portal Learn more about the features and benefits of the Digital Freight Portal, the customizable branded portal that gets you quickly established as a digital forwarder. >> DOWNLOAD HERE PRESS RELEASE: Magaya Acquires Qwyk and SimpliShip Magaya has acquired Qwyk, an industry-leading, cloud-based digital freight forwarder portal, and SimpliShip, a freight marketplace focused on API connectivity and freight procurement innovation >> READ HERE GUIDE: The Freight Forwarder's Guide to Digitization There are many digital solutions available to improve the speed, efficiency, and accuracy of your day-to-day forwarding and logistics operations. In this guide, we cover eight key freight technology offerings that will benefit your company and boost customer satisfaction. >> DOWNLOAD HERE ARTICLE: 3 Ways Your Logistics Company can Deliver an Outstanding Customer Experience As the old adage goes, “the customer is king.” With the rise of social media, bad experiences can go viral in the blink of an eye. One keyboard warrior can bring down the hard-earned reputation of a whole business in just a few keystrokes. >> READ HERE Let’s get started! We’ll show you how. There are no limits to your growth with the Digital Freight Portal. Book a demo and we’ll show you why the Digital Freight Portal is your clear choice for customer experience and execution. 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