Login Français ACCOUNTS & SERVICES OUTAGES SAFETY CAREERS YOUR HOME YOUR BUSINESS ABOUT US Home Accounts & services New customers New customers If you are new to Manitoba Hydro and have not had an account with us before, a great way to get started is to learn about your bill, payment and billing options, ways to save money and energy, and other important information that will keep you safe and knowledgeable. Create an account Start service and create your account. This typically takes two weeks to process once you’ve moved in (it can take longer in the fall) and you’ll get a registration email when it’s done. How to read your bill Learn how to read your bill to understand your charges and rates. Submit a meter reading Read and submit your natural gas and electricity meters regularly for a more accurate bill. Pre-authorized Payment Plan Have your monthly payments automatically withdrawn from your bank on the payment due date. Equal Payment Plan Budget and balance your bills with equal monthly payments. Reasons for a high bill There are lots of things that can affect your bill. Learn what can make your bill higher than expected. Rates See current natural gas and electricity rates for your home or business. Outages Report an outage, see upcoming planned outages, and learn how to prepare for an outage. Your online account Get your bill electronically and manage your account online. Click Before You Dig Find underground electrical and natural gas lines to prevent injury or equipment damage. Safety Learn what to do in a natural gas or electrical emergency and to prevent dangerous situations. Loans & financing Our loans and financing options make energy efficient upgrades to your home affordable. Frauds & scams We get reports from our customers of being approached at their home, or by phone, by someone who gives the impression they work for Manitoba Hydro. Know when you could be misled. Follow us on social media Facebook Twitter YouTube LinkedIn Instagram Read our social media guidelines ACCOUNTS & SERVICES Your online account Billing and payment Frauds & scams New customers Moving Submit a meter reading Rates Landlords Permits & inspections Service & lighting applications Damaged equipment Tree trimming Buying natural gas Generating your own electricity Facebook Twitter YouTube LinkedIn Instagram ACCOUNTS & SERVICES Your online account Meter reading Permits & inspections Service & lighting applications Moving Rates New customers COVID-19 YOUR HOME Loans & financing Energy saving tips YOUR BUSINESS Set up your business in Manitoba Energy benchmarking & services OUTAGES Report an outage Outage map Be prepared for an outage CONTRACTORS ePermits Electrical codes & standards Developer Choice Program ABOUT US News & media Contact us Procurement & tenders Facilities & operations Water levels & flows Major projects Site map Terms of use Accessibility © Manitoba Hydro. All rights reserved. Available in accessible formats upon request.