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Vitoria - Gasteiz 945 25 22 99 Open Monday to Friday from 8:00 a.m. to 9:30 p.m. Donnay Professional Last News September 20, 2018 Every September, DONNAY The return of the summer holidays and the start of a new course welcome each September. One does not know if a new year really begins with September or if it is simply to resume activity after a well-deserved break in the summer months. The truth is that September sounds like a new cycle, as if we were starting to get used to their day-to-day life again and with its starting gun begin to travel through a new course. September will always be a special month for DONNAY. On September 20, 1997 we opened our door to a new concept of Integrated Dental Clinic in Vitoria-Gasteiz with the nerves of newcomers, although with a lot of previous experience in our hands and in our activity. The illusion loaded with knowledge, Innovation and a commitment to the future loomed around our then facilities and we wanted to infect each patient who entered DONNAY for the first time. Today, 21 years later, we can say that that illusion continues not only intact but renewed, in every September ... and especially every day of the year. Remembering an event, such as a birthday, seems to always force us to look back, for the memory to appear as if indeed any past time was better, but it is not. An anniversary allows us to leverage on the past to jump strongly to the present and especially to the future. Reliving that passion, that illusion, those first patients, those concerns and above all that vision of the future is what makes us continue to strive every day that the doors of DONNAY CLÍNICA DENTAL are opened. In our recent expansion of the current clinic, on Calle Los Herrán 7 in Vitoria-Gasteiz, we put up a sign in one of our rooms that says: “We are what we do every day, so excellence is not an act, but a habit ”. This phrase captures that enthusiasm renewed every day but above all a passion for what we do for and for our patients, just like that September 20, 1997. Even more, we would say that a more improved, more updated, more innovative passion, more than service, a passion DONNAY. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that is how we have been for 21 years. on Calle Los Herrán 7 in Vitoria-Gasteiz, we put up a sign in one of our rooms that says: “We are what we do every day, so excellence is not an act, but a habit”. This phrase reflects that hope renewed every day but above all a passion for what we do for and for our patients, just like that September 20, 1997. Even more, we would say that a more improved, more updated, more innovative passion, more service, a passion DONNAY. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that is how we have been for 21 years. on Calle Los Herrán 7 in Vitoria-Gasteiz, we put up a sign in one of our rooms that says: “We are what we do every day, so excellence is not an act, but a habit”. This phrase captures that enthusiasm renewed every day but above all a passion for what we do for and for our patients, just like that September 20, 1997. Even more, we would say that a more improved, more updated, more innovative passion, more than service, a passion DONNAY. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that is how we have been for 21 years. but a habit ”. This phrase captures that enthusiasm renewed every day but above all a passion for what we do for and for our patients, just like that September 20, 1997. Even more, we would say that a more improved, more updated, more innovative passion, more than service, a passion DONNAY. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that is how we have been for 21 years. but a habit ”. This phrase captures that enthusiasm renewed every day but above all a passion for what we do for and for our patients, just like that September 20, 1997. Even more, we would say that a more improved, more updated, more innovative passion, more than service, a passion DONNAY. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that is how we have been for 21 years. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that's how we have been for 21 years. It is our best way to celebrate a birthday. And it is our way of being able to take care of each person and offer the best treatment and service to our patients, day after day, year after year, and that is how we have been for 21 years. Read more July 31, 2018 The importance of details It is already a habit to meet when the summer holidays are about to begin in the last days of July. This internal meeting serves to take stock of what the current year is being, mark what is still left of the year ahead and, above all, refresh our daily activity with other perspectives that allow us to continue learning. At DONNAY Dental Clinic in addition to improving and expanding our knowledge in dentistry to advance our services, we also want to learn about other specialties because new ideas are always emerging that will surely improve our day to day. Este pasado viernes 27 de julio realizamos este encuentro. Entre los temas, nuevos proyectos que están en marcha, gestión y mejora interna, la digitalización de nuestra actividad, nuestros pacientes y el servicio que les ofrecemos y la coordinación interna. Además añadimos un aderezo importante: queríamos reforzar nuestros valores y principios con una nueva mirada, desde fuera, y desde otro ámbito: coaching, valores, personas y equipos. De la mano de Sergio De Miguel tuvimos 90 minutos de inspiración, de escucha activa, de participación, de buen ambiente y sobre todo de aquello que nos pueda ayudar a mejorar más nuestro servicio a los pacientes. Como sabéis, en nuestras comunicaciones solemos añadir la frase de "La importancia de los detalles" y sobre este principio se construyó una sesión inspiradora y de trabajo conjunto precisamente para reforzar esa idea de que "la diferencia está en los detalles" y en cada punto de la experiencia que siente un paciente cuando se relaciona con DONNAY. Cada mínimo detalle, cada mínima acción es importante para todo nuestro equipo y el éxito, probablemente, radica más en la unión de que ese pequeño momento sea tan significativo para cada paciente y para cada persona del equipo de nuestra clínica dental. Nos gustó especialmente escuchar a Sergio ideas como "todo comienza con una sonrisa", con "ser generosos con el/la otro/a" y con la capacidad de "resolver problemas". Estas frases resonaron con fuerza durante esta sesión de trabajo y además reafirman nuestro compromiso de ocuparnos de cada paciente, o mejor dicho, de cada persona que sea acerca a nuestra clínica dental para que le podamos resolver un problema bucal. Somos conscientes de que el servicio dental va más allá de cada tratamiento, clave para nosotros, pero sobre todo de CÓMO resolvemos ese problema: equipo humano, personas, atención, tecnología, sonrisa, amabilidad, buen trato… No obstante son éstos los atributos por los que nuestros pacientes más valoran de DONNAY. Con lo que refuerza aún más nuestro trabajo y esfuerzo diario. Con la llegada de las tan ansiadas vacaciones nos llevamos en nuestra maleta estas frases que trabajamos en esta reunión junto a Sergio De Miguel y, que además se asientan en toda nuestra clínica y en todo nuestro equipo DONNAY. Desde DONNAY queremos agradecer su presencia un viernes a la tarde de julio en la clínica a Sergio y al mismo tiempo ¡TODO EL EQUIPO DONNAY OS DESEA UNAS FELICES VACACIONES DE VERANO! Leer más Síguenos en Facebook Contacto Tlf.: 945 25 22 99 C/ Los Herrán, 7 / 01004 Vitoria - Gasteiz Abierto de lunes a viernes de 8.00 h a 21.30 h. Síguenos en: clinicadentaldonnay @clinicadonnay Clinica Donnay clinicadonnay Suscríbete a nuestro Newsletter * Acepto la LOPD Legal notice / Privacy policy / Cookies / Work with us We inform you that this website contains its own and third-party cookies in order to allow the website to function and analyze web traffic, in order to improve the browsing experience and improve the services and information that we offer through it. Continuing to browse this website implies acceptance of the use of cookies for the purposes described. I ACCEPT . For more information click here .