Help & Support | Macquarie Welcome to Macquarie Help Centre How can we help you? I bank with Macquarie End of Financial Year How can I get a car loan payout figure? How do I deposit funds into my investment, SMSF, or trading account? What is the daily payment limit for payments from my bank account? View All Home Loans How can I update my loan repayment direct debit details? How can I transfer funds from my home loan or offset account? Can I open more home loan offset accounts? View All Bank Accounts How do I make a payment from my bank account? How long does it take for funds from a Pay Anyone Payment to become available in my bank account? How do I deposit a cheque into my bank account? View All Credit Cards I’ve forgotten my credit card PIN. What should I do? Can I increase or decrease my credit card limit? What do I do if my credit card is lost, stolen, or misplaced? View All Investments and Super How can I access my tax report? When can I access an investment, superannuation, or trading account statement? How do I deposit/contribute funds into my superannuation account? View All Car Loans What documents can I request for my car loan? How can I request a document for my car loan? How can I get a car loan payout figure? View All Digital Banking I’ve forgotten my password. What should I do? How do I log into Macquarie Online? How do I setup the Macquarie Authenticator app? View All Your Account What do I need to do if I’m travelling overseas? Comprehensive Credit Reporting How do I view or update my contact details? View All Experiencing financial difficulty? Where you feel you may not be able to meet your regular repayments or some other financial obligation, please contact us to see how we can work together towards a solution for you. Get financial assistance Feedback and complaints Everyone at Macquarie is committed to providing our clients with the highest standard of products and services available. If you have feedback we would like you to tell us about it. Find out more Unless stated otherwise, this information is provided by Macquarie Bank Limited AFSL and Australian Credit Licence 237502 (MBL) and does not take into account your objectives, financial situation or needs. You should consider whether it is appropriate for you. Finance is subject to our credit approval criteria. Terms and conditions apply and may change without notice. Apple Pay, the Apple logo & iPhone are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android Pay, the Android Logo and Google Play are trademarks of Google Inc. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518. Other than MBL, none of the Macquarie Group entities referred to are authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth), unless noted otherwise. Their obligations do not represent deposits or other liabilities of MBL. Unless otherwise stated, MBL does not guarantee or otherwise provide assurance in respect of the obligations of that entity. © Macquarie Group Limited Important Information Privacy and Cookies Financial Services Guide Security and Fraud Site map Social