Association MANAGEMENT Leading Your Community to Success with Proven Experience REQUEST A PROPOSAL HOA/COA LOGIN COA/HOA Management Redefined. Building Trust - One Relationship at a Time. We provide superior service to community associations throughout Ohio, Kentucky, and North Carolina. SALE AND REFINANCE DOCUMENTS Who Do We Work With? We work collaboratively with HOAs and COAs to uncover the most effective and efficient way to achieve their needs. Developing communities Mid-rise condominiums Townhomes Established Associations New Associations Our Approach Superior service trusted by over 800 associations. Our teams are established to serve as guides, mentors, and partners to volunteer board members. Helping communities thrive provides us with a true sense of purpose. We accomplish our mission through our extensive experience in the field of property management. Towne Properties relies on tried-and-true policies and standards to provide stability. As with all of our clients, we strive to achieve the highest level of communication, support, and trust with the board of directors and with the homeowners in the communities we serve. Some of our key differentiators include: Tenure of our team members from executive leadership to Customer Support Administrators. Unsurpassed training, coaching, networking and support structure to operations. Annual Survey to the Boards and monthly feedback requests from Board Presidents. Oversite and controls like CPA lead accounting practices. Superior financial reporting and accuracy. What We Offer Superior service trusted by over 800 associations. Our teams are established to serve as guides, mentors, and partners to volunteer board members. It provides us with a true sense of purpose to help communities thrive. Professional, long-tenured staff trained by Towne University Access to full, in-house support teams Accounting Human resources Full service or customized service Cost control and discounted bulk purchasing Industry-leading technology 24-hour emergency maintenance service and back-up Monthly financial reporting Our Services Our Team. Our Reach. Our Innovation. Our Customer Service. Our professional management company will assist your association with all day-to-day activities. Towne Properties provides customized, full-service management. We have worked diligently to build a reputation of integrity, service, and efficiency, and we can help you get back on track to ensure a bright future for your community. Collections & Enforcement Handled with diplomacy and tact. Learn more Vendor Relations Local vendors, with the best service, for the best price. Every time. Learn more Accounting Systems Checks and balance systems that meet or exceed rigid standards. Learn more Closing Streamline the process of disclosing information for sales or refinancing within the community. Learn more Financial Reports Financial reports are delivered monthly to the Association Treasurer as well as other Board members. Learn more On-Site Staff FULL SUPPORT- depth of staff, understanding of regional challenges. Learn more Community Member Portal The portal gives members the ability to make online payments, view payment history, and submit work orders. Learn more Community Websites Build a beautiful, modern and efficient website to represent your community. Learn more Developer Services Your answer to successful management of new communities from conception, to build-out and beyond. Learn more DOWNLOAD MORE INFORMATION Our People Skilled, experienced, and trusted. Towne Properties Management is committed to hire and retain the best in the community management business. The majority of our managers hold Community Association Institute certifications for PCAM, AMS and CMCA or maintain individual certifications granted by state-level professional organizations. All of these certifications require annual continued education credits. Towne Properties is committed to providing you with the most knowledgeable staff available. Association Manager Meet your greatest ally in association management. Learn more Customer Service Representative We’re proactive, so none of your issues go unresolved. Learn more Regional Vice President It’s always good to have backup. Learn more Professional Affiliations Dedicated to the Industry Through our professional affiliations we are able to contribute to the industry and continue to grow as professionals. Get In Touch Is your association struggling to keep up with collections and services? Are you being hit with “special” assessments? Do you not have enough income to place funds in reserve accounts? Are you tired of being the “Enforcer”? Is your community morale low? If you answered "yes" to any of these questions, it's time to talk to Towne Properties. Name * Email address * Phone number * Name of community * Community address * Message I allow this website to store my submission so they can respond to my inquiry. * Submit Creating Great Places to Live, Work, Shop, & Play® Since 1961 Location 1055 Saint Paul Place Cincinnati, OH 45202 United States Reach out Info@TowneProperties.com 513.381.8696 Connect Web Design by B12 I AGREE