HOME ABOUT US PRODUCTS AFTERSALES NEWS CONTACT US Industry-leading customer service and aftercare With 4 factory locations across the UK, as a manufacturer, we are uniquely placed to offer a nationwide in-house after-sales support service. Working closely with a select number of approved repairers and a network of service partners we provide a fully comprehensive, personal, aftersales support service – 24/7 Nationwide. We take the time to get to know your business and work to ensure that we deliver when we say we will. Our rates of repeat contracts and customer loyalty are testament to our quality products, great service and timely delivery, and our renowned dedication to customer service, ensures our aftersales care is industry leading. AFTERSALES CARE We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs and ensure an exceptional, personal service throughout. Our after-sales care ranges from accident and damage repairs to methods of maintaining customer fleets and prolonging our product lifespans. With the flexibility of one-off repairs or refurbishment to scheduled fleet refurbishment programmes, Gray & Adams is able to offer a bespoke package to suit any budget or requirement. We also offer full training for drivers and operators, with refresher courses available on request. SPARE PARTS All replacement parts used in our repairs are genuine Gray & Adams parts, which gives you assurance that the quality, durability and the superior vehicle aesthetic of the original product will be retained. Each of our locations has a fully stocked equipment store and we can manufacture many components in-house, including panels. Stock parts and made-to-order parts can be supplied directly to customers or can be used for repairs at one of our sites. REPAIRS Each of our locations has the capability to cater for the complete spectrum of your after-sales requirements, a service that encompasses all makes and types of commercial vehicle. Work undertaken ranges from minor bodywork and chassis repairs through to full sidewall replacement and full trailer refurbishment or body remounts. Dedicated CV Repair Centres form an integral part of our business at each of our sites. Backed by a full factory warranty, we can ensure that both costs and operator downtime are kept to an absolute minimum. Gray & Adams originated as a body repair shop in Fraserburgh, Scotland, carrying out repairs to early cars and commercial vehicles and we continue to offer car repairs today. Significant investment in the repair division and over 60 years of experience, ensures a quality repair within the shortest possible time. We can offer all types of repair, from a small scratch to a major rebuild. Private owners, fleet operators and insurance companies can always be assured of a professional and reliable service. REFURBISHMENT Refurbishments carried out by Gray & Adams are not restricted to our own products, we can refurbish any make or type of trailer or body. Refurbishments can range from a minor make-over to a complete bodywork overhaul and are often a more sustainable, cost effective option for customers. OUR PRODUCTS We have a formidable track record for design and a reputation throughout our industry for the quality, reliability and durability of our products. FIND OUT MORE Contact us Work with us Fraserburgh Dunfermline Belfast Doncaster Policies: Privacy Cookies GDPR Modern Slavery Reports: Gender Pay Gap Covid-19 Risk Assessment Pension Implementation Statement Pension Scheme Copyright © 2021 Gray & Adams TM Ltd Company registered no. SC047482 Hand Crafted by Genoa Black & Ping Creates