Report a Claim | Contact | Home Products & Solutions Claims Risk Engineering About Us Careers CLAIMS SOLUTIONS A Dedicated Process for Each Type of Claim MSIG has established a clear, consistent process for each type of claim. Our primary goal is to ensure the early and equitable adjustment of all claims. As our insured, we keep you informed of the process from start to finish. Workers’ Compensation Employees are a valued part of your team, bringing skill and ingenuity to your workforce. As a risk management innovator, MSIG provides robust solutions that enable you to advocate for injured employees, improve health and productivity outcomes and help safeguard your company from costly litigation. The MSIG Difference: In cooperation with nationally recognized service partners, MSIG stands out as a frontrunner in domestic and global workers’ compensation programs. Our team has nearly a century of experience managing the insurance needs of high-risk industries and complex jurisdictions. Workers’ Compensation Program Features & Benefits: Intercontinental Expertise Bench Strength Client-Focused Service Litigation Management 24-Hour Coverage Flexible, Scalable Account Strategies Fast-Tracking for Medical-Only Claims National Medical Management Department Catastrophic Injury Triage Property At MSIG, we take a team approach to commercial property claims management. Handling first-party property losses from our Corporate Home Office in Warren, NJ, we partner with internationally recognized service providers to offer customer-focused claims handling and timely resolution of all covered property claims—regardless of exposure or complexity. MSIG’s comprehensive commercial property claim services include the adjustment of: Building & Business Property Time Element Claims for Business Interruption and Extra Expenses Equipment Breakdown Inland Marine Builder’s Risk Cargo Warehouse Legal Liability Money & Securities, Employee Theft & Other Crimes Forgery & Alteration Commercial Property Program Features & Benefits: Catastrophe (CAT) Claims Management Collaborative Team Approach Experienced National Service Providers Subrogation Services Time Element Coverage Electronic Claims Tracking Ocean Marine When your business requires protection for vessels or goods transported across foreign or domestic waters, count on MSIG for our international presence and comprehensive expertise. Providing a dedicated account management team with deep knowledge of your industry, our global group network standardizes and simplifies the claims process to expedite claim resolution. Areas of expertise include: Ocean Marine Cargo Legal Liability Hull & Machinery Coverage Protection & Indemnity Marine General Liability Ocean Marine Program Features & Benefits: Global Footprint—We Are Where You Are, Worldwide Dedicated Subrogation Department Claims Fast-Tracking Loss Prevention Service Liability We recognize that your business is unique and complex. When unexpected events occur, MSIG provides world-class liability and cost containment solutions. For your peace of mind, our team of seasoned claims professionals and litigation specialists manages the intricacies of your commercial liability claims so you can focus on your business. Our scope of liability claims services includes: Commercial General Liability Products Liability Management Liability (Including Directors & Officers, Employment Practices Liability & Fiduciary Liability) Auto Liability Umbrella & Excess Liability Liability Program Features & Benefits: Litigation Management Expertise Customized, Comprehensive Strategies Customer-Focused Service Business Auto MSIG works with national business partners and response teams to deliver world-class automotive risk management solutions. Whether you have a few vehicles or a large-scale fleet, MSIG provides auto policies that: Help protect your business from financial loss. Aid in preventing service disruptions & costly downtime. Provide peace of mind. Business Auto Program Features & Benefits: Translation Services Direct Repair Network Certified Glass Repair & Replacement Rental Vehicle Network Subrogation Services Road Side Assistance To learn more about our Business Auto Program, download our Auto Claims Solutions brochure. Quick Links Claims Report a Claim Claim Inquiry Important Claims Documents Claims Customer Service Workers' Compensation Workers' Compensation Managed Care Workers' Compensation Posting Notice Report a Claim For your convenience, MSIG makes it easy to report your claim 24/7. LEARN MORE FAQs Learn the answers to some of our clients' most frequently asked questions. VISIT FAQ About Us Our rich company history is the foundation for your success. LEARN MORE WE'RE HERE TO HELP Contact MSIG Our offices are strategically located across the United States for your convenience and peace of mind. Whenever you need us, MSIG is nearby and ready to assist you. 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