OUR RESORTS DISCOVER BUTLIN'S OUR BREAKS BEFORE YOU GO MY ACCOUNT HELP & CONTACT BIG WEEKENDERS Close SEARCH GET IN TOUCH Where Who When SEARCH Just a quick question? See our Frequently Asked Questions or click the Help icon below to search for an answer. Need to call us? You can check our expected call wait times here, and below the contact numbers for each team: Customer Care team for existing bookings: 0330 100 6649 - Open 9am to 7pm daily. We will be closing at 5pm on the 25th November for team training and we will reopen at 9am on 26th November, ready to take your calls. Sales team to make a new booking: 0330 100 6648 - Open 9am to 9pm daily. We will be closing at 5pm on the 25th November for team training and we will reopen at 9am on 26th November, ready to take your calls. Payments: the easiest way to make a payment is online at butlins.com/pay or through My Account. Alternatively, you can make a payment through our automated service or discuss payments with our team on 0330 100 6657. Open 9am to 7pm daily. Groups of 20 or more: 0330 102 5297 – Open 9am – 5pm from Monday to Saturday (Skegness open Sunday 9am – 5pm). Disability requirements and adapted accommodation: 0330 100 9334 – Open 9am – 5pm from Monday to Saturday (Skegness open Sunday 9am – 5pm). For more information, please visit the Disability Requirements page. Travel agents: 0330 102 5303 or Family Fund: 0330 102 5290 Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are included in any inclusive packages. COMMON HELP TOPICS AUTOPAY Plan in advance and pay for your break in manageable, monthly payments. FIND OUT MORE HOLIDAY PROTECTION For details and costs about our Holiday Protection. FIND OUT MORE DOWNLOAD OUR APP The easiest way to see your booking, make payments, plan your itinerary and more. FIND OUT MORE WIFI Stay connected with our free Essential WiFi or upgrade to Premium for an additional cost. FIND OUT MORE TESCO CLUBCARD Exchange your Tesco Clubcard vouchers for exclusive savings on family breaks at Butlin's. FIND OUT MORE SUN HOLIDAYS If you've booked your Butlin's break through The Sun Holidays promotion, find the information you need here. FIND OUT MORE FAQS Haven't quite found what you're looking for? Our frequently asked questions section offers more help and advice. NEED MORE HELP? WEBSITE FEEDBACK Tell us what you think about our website and your experience, and any suggestions on how we can improve it for you. GIVE US YOUR FEEDBACK DISABILITY REQUIREMENTS Contact us if you or a member of your party has any disability requirements, for example, restricted mobility or access requirements. FIND OUT MORE LOWEST PRICE GUARANTEE Find your break cheaper before you go and we'll refund the difference with our Lowest Price Guarantee offer. FIND OUT MORE BUTLIN'S HOLIDAY CREDIT You can now use your Butlin's Holiday Credit online! Here's a step by step guide on how to use your Butlin's Holiday Credit to book a new holiday online. FIND OUT MORE BOGNOR REGIS ESF BEHAVIOURAL STANDARDS MINEHEAD ESF BEHAVIOURAL STANDARDS SKEGNESS ESF BEHAVIOURAL STANDARDS BUTLIN'S BIG WEEKENDERS ABOUT US Discover Butlin's Our Resorts Breaks Our Story Blog Careers at Butlin's DISCOVER MORE Conferences & Events Day Visits Press Premier Club School Groups Butlin's Behavioural Standards USEFUL LINKS My Account Before You Go FAQs Contact Us Make a Payment Disability Requirements Website Feedback SUBSCRIBE TO EMAILS Enter your email address to receive news and offers Enter email here SUBMIT © Copyright Butlin's 2021 Terms and Conditions Privacy & Cookies Policy Manage cookies Modern Slavery Statement Our use of cookies 🍪 We use technologies, such as cookies, to make our site work. We’d also like to set optional cookies to help us improve it and to customise your content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. You can review our cookie policy and return to these preferences at any time by clicking the relevant links in the footer of this website. Accept All Cookies Manage cookies