My account Home Cookie policy Cookie policy Cookies are small text files that are sent by websites that you visit for a number of purposes, including to make those websites work, or work more efficiently, and to recognise who you are when you return there. The files are stored on your computer’s hard drive, and are read by your web browser. You can manage your cookie preferences at any time by clicking on “Manage cookie preferences” in the footer of our website. Alternatively, you can set your browser so that it will not accept and store any cookie, or if you have a little more time and knowledge you are able to allow only certain “trusted” sites to store cookies on your computer. For more information visit: www.allaboutcookies.org or www.aboutcookies.org. The table below explains the cookies we use at Clarion and why we use them. It also includes information on the third party cookies we use and how data may be shared. Necessary cookies Some cookies are needed for the website to work – eg to remember your login details so that you aren’t required to enter them again as you move throughout the website. You can’t switch these cookies off on our website. You may disable these in your browser settings, but this may affect how the website functions. Cookie Usage Duration __RequestVerificationToken Set by the website and required to authenticate requests (security). Session clarion#lang Set by the website and manages the currently selected language. Session ASP.NET_SessionId Set by the website and required to authenticate user logins. Session CookieControl Set by the website to store your cookie preferences. 90 days .AspNet.Cookies Set by the website and required to authenticate user logins. Session Functional cookies Some cookies allow the website to remember choices you have made to improve your experience - e.g. to remember you have already seen a news alert so we don’t show it to you every time you visit a page. You can switch these cookies on or off at any time. Analytics cookies We use these cookies to track and analyse how you use our website. For example, which pages you visit, or whether you view content or download documents. We use this information to improve our online services and give you the best website experience possible through more relevant and personalised content. You can switch these cookies on or off at any time. Cookie Usage Duration SC_ANALYTICS_GLOBAL_COOKIE Set by the website to enable us to track visitor behaviour. 10 years Third-party cookies We use these cookies to enable third-party services. If you don’t turn these cookies on, you may not be able to see or use elements such as the live chat, Google Maps and YouTube videos on our website. If you do, we will share your cookie information with the relevant third-party service providers – this then means they can use your cookie information to provide you with personalised content on other websites. You can switch these cookies on or off at any time. Cookie Usage Duration SNID Set by Google and used by them to identify users consuming their services, including Google Maps, embedded on our site. 6 months _gat_gtag_ Google Tag Manager. Set by Google Analytics and allows website managers to track specific actions on the site and add third party cookies such as Facebook Pixel. 24hrs _ga Set by Google Analytics to enable Clarion to track visitor behaviour. 2 years _gid Set by Google Analytics and distinguishes users when tracking behaviour. 24 hrs HSID, SSID, APISID, SAPISID Set by YouTube embedded video player. Enable Google to collect user information for videos hosted by YouTube. 21 months CONSENT Set by You Tube embedded video player. Manages You Tube cookies and consent. 18 years IDE Set by You Tube embedded video player. Provides data for Doubleclick advertising. 9 months LOGIN_INFO Set by You Tube embedded video player. Enables management of User Preferences. 10 months PREF Set by You Tube embedded video player. Enables management of User Preferences. 23 months SID Set by You Tube embedded video player. This cookie is used by Google in combination with HSID to verify a Google user account and most recent login time. 24 months SIDCC Set by You Tube embedded video player. This is a security cookie to protect users data from unauthorized access. 12 months VISITOR_INFO1_LIVE Set by You Tube embedded video player. This cookie is used as a unique identifier to track viewing of videos. 2 months YSC Set by You Tube embedded video player. This cookie is used as a unique identifier to track viewing of videos. Session __Secure-3PAPISID Set by You Tube embedded video player. This is used for targeted advertising. 2 years _fb Facebook Pixel set by Clarion. Enables us to target advertising to our web users when they visit Facebook and Instagram. 3 months Intelecomchat_31502 Set by Puzzel, the provider of our Live Chat service. Session session Used by Turtl, the provider of our online publications and reports platform, to authenticate you for the duration of your browser session in the event that you log in to the tool. Session hasSeenImmerseHelpMessage Used by Turtl to determine whether or not you have seen our help messages on your first visit. 2 years lead_STORYID Used by Turtl to determine if you have signed up within a given Story. 2 years pollDidVote_POLLID Used by Turtl to determine which polls you have previously voted on. 2 years readerId Used by Turtl Analytics to recognise you when you return to our site. 2 years Location cookies We use these cookies to provide you with content relevant to where you live. For example, the contact details of your local gas contractor, or news about local events. You can switch these cookies on or off at any time. Cookie Usage Duration personalisationPostcode Set by the website to support personalisation, captures and stores postcode when entered by user in postcode lookup tool or from customer profile when logged in. 30 days For more information about how Clarion processes your information as a website user, please see the Clarion Housing Group privacy notice. 20 top online safety tips it’s never been more useful or important to be online. Find out more Helping you get online Help getting to grips with internet essentials. Find out more Work, business and digital skills See if you could benefit from our training courses. Find out more About us All about Clarion, the UK's biggest housing association. Find out more About us Contact us Service status Clarion Housing policies Our social media Facebook Twitter Clarion Housing Instagram Clarion Housing Group YouTube channel Our group sites Clarion Housing Group website Latimer Homes property development Grange Property Management Clarion Housing Association Limited is registered with Regulator of Social Housing (4865); and is a Charitable Community Benefit Society under the Co-operative and Community Benefit Societies Act 2014 (7686) and affiliated to The National Housing Federation, and g15 (London’s 15 largest housing associations). VAT no 675646394. Clarion Housing Association Limited’s registered office is at Level 6, 6 More London Place, Tooley Street, London SE1 2DA. Cookie policy Accessibility Privacy notices Careers at Clarion Manage cookies Cookies and your privacy We use necessary cookies to make our site work. We would also like to use optional cookies to improve our online services, give you the best website experience possible and deliver tailored content and advertising to you, on and off our site. We will not set any optional cookies unless you enable them. You can find out more and manage your cookie preferences by clicking 'Manage cookie preferences'. You can change your preferences at any time by clicking on 'Manage Cookies' in the footer of the website. Accept all cookies Manage cookie preferences