Order Now! Account Access Residential Business Wholesale Support Insights Contact Keeping You Connected To safeguard the health and safety of our customers and staff, we have implemented precautionary pre-install & service questioning to protect both our customers and our technicians. CUSTOMER PRE-VISIT QUESTIONNAIRE Payment Options: Our main office has reopened and we will gladly accept in-person payments Mon-Fri 8am to 12:30pm; 1:15pm to 4:30pm. You may also utilize any of our alternative payment methods: Mail payment Pay online with ebilling Pay with credit card via phone at 715-421-8111 / 920-596-2535 (M) Sign up for automated payments; call 715-421-8111 / 920-596-2535 (M) Deposit payment in the drop slot located on the front of our building Try using one of our remote payment locations (Quality Foods IGA -West Grand Avenue & Baker Drive; US Bank – Adams County Branch; Nekoosa-Port Edwards State Bank – Lakes Area & Market Ave Branches; Farmers and Merchants Bank – Rudolph Branch) Technical Support: For service related questions or support, you may contact us 24/7 at 715-421-6085 / 920-596-2550 (M), chat with us or email us. Community Wi-Fi Locations: To ensure connectivity for all residents, we have opened up public Wi-Fi locations in various spots around the community. Any community member is welcome to log on for FREE. These locations include: Nepco Park Washington Field Castle Rock Campground Petenwell Campground Manawa Solarus Office – Parking lot West of building To connect at these locations, from your device’s Wi-Fi settings, choose the Solarus.Guest network. When prompted, choose Join Network. You will not be asked for a password. Usage is unlimited. Contact Careers Connect With Us: View/Pay My Bill Terms & Conditions Privacy Policies Open Internet Policy Master Services Agreement VOIP E911 VOIP Lifeline © 2021 Solarus 440 East Grand Avenue - Post Office Box 8045 - Wisconsin Rapids, WI 54495-8045 715-421-8111 or 800-421-9282 Remote Assistance