MEN WOMEN INSPIRATION STORES PRIVACY POLICY Last update: November 18, 2019 windsor. values the protection of your data and collects, processes, and uses your personal data exclusively in compliance with the applicable data protection laws, e.g. the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the Telemedia Act (TMG), as well as in accordance with the principles described below. The controller for the operation of this website (www.windsor.de/eu/en/ hereinafter: “website”) is Strellson AG, Sonnenwiesenstrasse 21, 8280 Kreuzlingen, Switzerland (hereinafter: windsor.). It is also the operator of the online shop (hereinafter: “online shop”), however, its subsidiary, Lenox AG, Sonnenwiesenstrasse 21, 8280 Kreuzlingen, Switzerland is the contractual partner of the customers for online shop purchases. Lenox AG is also the controller for the data needed for contract implementation. The data protection officer can be reached at: dataprotection@windsor.ch The representative in the European Union can be reached under: Kutzschbach Electronic GmbH & Co. KG Mr. Jochen Preiß Markham Str.15 D-86720 Nördlingen. What data do we collect and for which purpose and on which legal basis? General Information Personal data are all information related to an identified or identifiable natural person. This includes, for example, your name, your phone number, and your mailing and e-mail addresses. We collect, process and use your personal data in connection with the operation of the website, setting up and operating a customer account, and providing the services offered in connection with the customer account. Our subsidiary, Lenox AG, collects, processes, and uses the data collected in the scope of an order in the online shop or released by you for this purpose in your customer account to establish, implement, and process the purchase agreements in the online shop. Furthermore, we (and Lenox AG as well) collect, process, and use your personal data only within the extent permitted by law, in particular if you consented to this. This may be the case, e.g., if you subscribed to receive newsletters. Provision of the Website; Communication The provision of the website by windsor. requires the handling of personal data (IP addresses) to retrieve the website content. In addition, you have the option of contacting us using the contact form. For this purpose, we collect your name and e-mail address. We use cookies to provide our website. For more information about this, see “Web Analytics and Cookies, Social Plugins”. For the provision of this website and for communication with windsor., your personal data is handled on the basis of our legitimate interest pursuant to Art. 6 (1)f) GDPR. For the provision of this website, it is technically necessary for us to process certain personal data (e.g. IP address). For your communication with windsor., it is necessary for us to handle the above-mentioned personal data. In the scope of the required balancing of interests, we have weighed up your interests and fundamental rights and freedoms, in particular in the confidentiality of your personal data against our interests in providing this website and contact with you. In both cases, our interests are not overridden by your interests and fundamental rights and freedoms, in particular in confidentiality. Otherwise, we could not provide this website to you or respond to your contact request. Your Customer Account This website offers you the option of creating a personal customer account. In your customer account, which is managed by windsor., you can save personal information for convenient shopping in the online shop. In addition, in the customer account, windsor. offers you access to your purchase history and the option of creating a wish list to save articles for a later purchase. To create the customer account, your first and last name, your e-mail address, mailing address and a freely chosen password are required. The provision of other data (telephone number, date of birth) is, of course, voluntary. You can update these data anytime or delete the account. Your personal data in the scope of the “customer account” online service is handled for the establishment, implementation, and processing of the corresponding user agreement in accordance with Art. 6 (1) b) GDPR. The Online Shop The online shop is operated by windsor.; however, our subsidiary, Lenox AG, is responsible for processing the transactions and it is also the sole contractual partner for the purchases made therein. If you are logged into your customer account, the information required to process your order, which is stored in your customer account, will be filled in automatically in the order form. windsor. provides this information to Lenox AG, but exclusively for this purpose of contract performance. Of course, it is also possible to place an order without using a customer account. Lenox AG processes and uses the information in any case only to process the order, and, moreover, insofar as you have given your consent. If you are logged into the online shop during the order, your wish lists and the information about the purchases (articles, price and time of purchase) will be saved in your customer account. If, instead of a personal customer account, you would like to make a purchase from us as a guest, your data (same data as in your personal customer account is collected in this case) will be saved only for as long as necessary to process the respective purchase, and will then be deleted or blocked, unless windsor. is required to retain the data to comply with legal obligations. Your personal data in the scope of the online shop is handled for the establishment, implementation and processing of the corresponding contracts in accordance with Art. 6 (1) (b) GDPR. Consent and Withdrawal If you have given us consent to process personal data for specific additional purposes (e.g. credit check, prevention of misuse and fraud, newsletter, preference center), these data are processed on the basis of your consent. When requesting consent, windsor. provides details about the content of that consent. You can find any granted consent of relevance for data protection and additional information about this here. Consent is always voluntary. If the processing of personal data is based on consent given by you, you have the right to withdraw this consent at any time. This applies also to consent given to us before the entry into force of the GDPR, that is, before May 25, 2018. You can declare your withdrawal also by e-mailing dataprotection@windsor.ch. The legality of the data processed on the basis of consent before the withdrawal remains unaffected by your withdrawal. The legal basis for the data processing based on consent is Art. 6 (1) a) GDPR. Prize competitions Strellson AG regularly provides opportunities to participate in prize competitions. To participate in prize competitions, you must state your full name and, in case of winning, your address. Your personal data are handled within the framework of the online shop for initiating, implementing, and processing corresponding contracts as per art. 6 para. 1 b) GDPR. Insofar as the prize competition is carried out on a social media platform, the following section should also be observed. Facebook and social media sites You have the option to follow us on Facebook and other social media platforms of third-party service providers. For this purpose, we use the personal data that you provide to us, or respectively, any data about you that are provided to us by the respective platform operator. You can control the privacy settings within a social media platform yourself. We handle your personal data within the framework of our social media sites on the basis of our legitimate interest as per art. 6 para. 1 f) GDPR. To provide our social media sites, it is technically necessary for us to process certain personal data (for example, IP address; personal data that you have made available to the respective platform provider or to us). As part of the required balancing of interests, we have in each case weighed up your interests and fundamental rights and freedoms, in particular in the respective secrecy of your personal data against our interests in providing our social media sites. In so doing, our interests are not overridden by your interests and fundamental rights and freedom, in particular in secrecy. Otherwise we would not be able to offer you our social media sites. We use service providers to provide our social media sites (for example, Facebook). Any data you transfer to us via our social media sites is also automatically transferred to the respective social media platform operator. For information about the purpose and scope of the collection, processing, and use of the data by the service provider, as well as your rights and setting options for your protection, please see the corresponding privacy notices, which are included in the paragraph “Web Analytics and Cookies, Social Plugins”. Data Transfer and Data Use by Third Parties We do not transfer your data to third parties, unless we are legally obligated to do so or you have given us your consent to this. However, to process orders, certain personal data must be provided to our service providers in the EU and Switzerland, e.g. logistics companies, but also for credit checks and payment processing. In this process, known as contract data processing, the service providers are also contractually obligated to process your personal data only in adherence to the data protection regulations and the required security measures. Storage Duration and Deletion windsor. saves and processes your personal data only for as long as necessary for the intended purpose (see “What data do we collect and for what purpose and on what legal basis?”). In all other cases, we delete your personal data; data that we have to store in order to fulfill legal obligations (e.g. tax or commercial retention obligations) constitute an exception to this. Your Rights as a Data Subject As a data subject, you have a right of access pursuant to Art. 15 GDPR, a right to rectification pursuant to Art. 16 GDPR, a right to data erasure pursuant to Art. 17 GDPR, a right to restriction of processing pursuant to Art. 18 GDPR, and the right to data portability pursuant to Art. 20 GDPR. The limitations in accordance with Sections 34 and 35 BDSG apply to the rights of access and data erasure. For reasons arising from your particular situation, you have the right to object anytime to the processing of your personal data, which is done on the basis of Article 6 (1) lit. e) GDPR (data processing in the public interest) and Article 6 (1) lit. f) GDPR (data processing on the basis of a balance of interests). If you object, we will no longer process your personal data, unless we are able to demonstrate compelling legitimate reasons for processing, which override your interests, rights and freedoms, or the processing is done in order to assert, exercise, or defend legal claims. You can exercise your rights, or make a complaint with windsor., by contacting windsor. using the contact details in the next paragraph. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a data protection supervisory authority competent in our case (Art. 77 GDPR in conjunction with Section 19 BDSG). Contact We are available to answer any additional questions you might have on data protection and processing of your personal data, as well as for withdrawals or requests to provide information. You can reach us at: dataprotection@windsor.ch or using the contact details provided in the legal notice. Web Analytics and Cookies, Social Plugins Our website uses features of various social networks (“plugins”): Google Plus “+1″ A button with the “+1” sign on a white or colorful background, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) YouTube plugins A button with the YouTube logo, white triangle on a red or colorful background, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) Facebook plugins Plugins with a white “f” on a blue tile or “Thumbs Up” or “Like”, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) Instagram plugins Plugins of the Instagram social network, [provided by Instagram], Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA (“Instagram”) are integrated in this website. You can identify the Instagram plugin by the “Instagram” button. Twitter plugins A button with the text “twitter”, “retweet” or a small bird, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”) If you visit a website offered by us that uses such plugins, your browser connects to the services of the plugin provider, if necessary in the USA. We have no influence on the scope of the data collected by the providers via the plugin. According to the providers, personal data, including the IP address, are collected and processed only if users are logged in. Please note that we receive no knowledge of the content of the transmitted data or their use by the social media provider. Please consult the relevant data privacy policies to find out about the purpose and scope of the collection, processing and use of the data by the providers and your rights in connection with this and settings options for your protection: Google +1: https://developers.google.com/+/web/buttons-policy YouTube: https://policies.google.com/privacy Facebook: https://www.facebook.com/about/privacy/ Twitter: https://twitter.com/privacy Instagram: http://instagram.com/about/legal/privacy If you are a member of the respective network, but do not want the provider to collect data relating to you through our website and, if applicable, link them to other stored data, please always log out completely from the respective network before visiting other websites and delete any saved cookies as well. In addition, we use “cookies” when you visit the website and the online shop. Cookies are small text files saved by your browser. For example, your shopping cart is managed through temporary “session” cookies. Other information is saved in permanent cookies in order to customize the appearance of the website to your preferences when you access it from your computer at a later time. Cookies do not contain any information that could directly identify the individual user. You can completely disable the use of cookies in the settings of your browser, but also automatically or manually delete cookies. Please note that, in this case, our website may not work or may not work as intended. If necessary, we use certain data in accordance with the legal regulations in the scope of pseudonymous user profiles for purposes of advertising, market research, or customized design of our offers. Our “cookiebot” is regularly updated and provides you with the option to freely decide whether and, if yes, which cookie types can be used. Some cookies are placed by third parties that appear on our pages. You can change or withdraw your consent to the cookie declaration on our website at any time. For this purpose, delete the local data in your browser. The next time you visit our website, you can specify your cookie preferences in Cookiebot again. Hotjar We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section on https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Your consent applies to the following domains: windsor.de Your current state: Deny. Change your consent Cookie declaration last updated on 11/14/21 by Cookiebot: Necessary (6) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Name Provider Purpose Expiry Type #-#-#-#-#/#_#-#-#-#-# imgix.net Online Shop picture cookies. Session Pixel Tracker _hybris.tenantID_ windsor.de This cookie stores information about your shopping cart to optimize the interfaces to our logistics. Session HTTP Cookie CookieConsent windsor.de Stores the user's cookie consent state for the current domain 1 year HTTP Cookie JSESSIONID windsor.de Preserves users states across page requests. Session HTTP Cookie rc::a google.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent HTML Local Storage rc::c google.com This cookie is used to distinguish between humans and bots. Session HTML Local Storage Preferences (6) Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Name Provider Purpose Expiry Type #URL# online.fliphtml5.com Necessary for the implementation of Instagram picture-gallery onto the website. Persistent HTML Local Storage logtracking_guid online.fliphtml5.com Pending Persistent HTML Local Storage player vimeo.com Saves the user's preferences when playing embedded videos from Vimeo. 1 year HTTP Cookie site windsor.de This cookie stores the language setting, shopping cart and wishlist. Session HTTP Cookie sync_active vimeo.com Contains data on visitor's video-content preferences - This allows the website to remember parameters such as preferred volume or video quality. The service is provided by Vimeo.com. Persistent HTML Local Storage vuid vimeo.com Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP Cookie Statistics (12) Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Name Provider Purpose Expiry Type _dc_gtm_UA-# windsor.de Used by Google Tag Manager to control the loading of a Google Analytics script tag. 1 day HTTP Cookie _ga windsor.de Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie _ga_# windsor.de Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years HTTP Cookie _gid windsor.de Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie _hjAbsoluteSessionInProgress windsor.de This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. 1 day HTTP Cookie _hjFirstSeen windsor.de This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. 1 day HTTP Cookie _hjid windsor.de Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. 1 year HTML Local Storage _hjIncludedInPageviewSample windsor.de Determines if the user's navigation should be registered in a certain statistical place holder. 1 day HTTP Cookie _hjIncludedInSessionSample windsor.de Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. 1 day HTTP Cookie kameleoonData windsor.de Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. Persistent HTML Local Storage kameleoonLegalConsent windsor.de Pending Persistent HTML Local Storage kameleoonVisitorCode windsor.de Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 1 day HTML Local Storage Marketing (43) Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Name Provider Purpose Expiry Type _aw_m_10970 awin Pending 1 year HTTP Cookie _aw_m_11961 awin Pending 1 year HTTP Cookie _aw_m_11969 awin Pending 1 year HTTP Cookie _aw_sn_10970 awin Pending 1 year HTTP Cookie _aw_sn_11961 awin Pending 1 year HTTP Cookie _aw_sn_11969 awin Pending 1 year HTTP Cookie _fbp windsor.de Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie _gcl_au windsor.de Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie _pin_unauth windsor.de Used by Pinterest to track the usage of services. 1 year HTTP Cookie _pinterest_ct_ua pinterest.com Used by Pinterest to track the usage of services. 1 year HTTP Cookie _pinterest_sess pinterest.ie Necessary for the integration of Pinterest on the website. Pinterest.com provides an audio-visual service on the website. 1 year HTTP Cookie _uetsid windsor.de Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 1 day HTML Local Storage _uetsid_exp windsor.de Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage _uetvid windsor.de Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 year HTML Local Storage _uetvid_exp windsor.de Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage AnalyticsSyncHistory linkedin.com Used in connection with data-synchronization with third-party analysis service. 29 days HTTP Cookie anj adnxs.com Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 3 months HTTP Cookie aw10970 awin Pending 30 days HTTP Cookie aw11961 awin Pending 30 days HTTP Cookie aw11969 awin Pending 30 days HTTP Cookie awpv10970 awin Pending 1 day HTTP Cookie awpv11961 awin Pending 1 day HTTP Cookie awpv11969 awin Pending 1 day HTTP Cookie AWSESS awin Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 1 day HTTP Cookie bcookie linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie bId awin Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 year HTTP Cookie bscookie linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie cdv recommender.scarabresearch.com This cookie is used to display personalized product recommendations on the site. 1 year HTTP Cookie IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie kameleoonExperiment-# windsor.de This cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site. Persistent HTML Local Storage lang [x2] ads.linkedin.com linkedin.com Remembers the user's selected language version of a website Session HTTP Cookie li_gc linkedin.com Stores the user's cookie consent state for the current domain 2 years HTTP Cookie lidc linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 day HTTP Cookie MUID bing.com Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. 1 year HTTP Cookie s recommender.scarabresearch.com This cookie is used to display personalized product recommendations on the site. Session HTTP Cookie scarab.mayAdd windsor.de This cookie is used to display personalized product recommendations on the site. 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