0 969 32 97 22 MY SPACE HOME THE COMPANY EVERYDAY WATER PRACTICAL INFORMATION PROFESSIONALS INDIVIDUALS CERTIFICATION DIRECT ACCESS NETWORK INFO FREQUENTLY ASKED QUESTIONS ONLINE AGENCY VIEW MY SUBSCRIPTION PAY MY BILL YOUR SPACE IDENTIFIED AND CERTIFIED KNOW-HOW IN AREAS AS SENSITIVE AS THOSE IN WHICH WE ARE DEVELOPING, QUALITY IS ESSENTIAL. WHETHER IT IS OUR RELATIONSHIP WITH DECISION MAKERS, USERS AND INSTITUTIONS OR OUR PRODUCTION, DISTRIBUTION, DEPOLLUTION AND SANITATION METHODS, QUALITY IS ESSENTIAL. We wanted to authenticate and certify our skills and know-how to confirm the quality and the requirement of our expertise. Our ISO 9001 standard certification demonstrates that our services meet the expectations of our customers, our partners and our Group. In a sector like ours, this certification appeared to us to be compulsory, essential. We obtained it because we respect management principles related to customer orientation, staff involvement, process approach and continuous improvement. Our internal resources are federated around a common project which generates the confidence of our customers and the place - municipality, unions, industries, citizen - at the center of our organization. We base ourselves on monitoring regulatory requirements such as those carried out by Eau France, itself certified Io 9001. The latter provides us with summaries of developments relating to new regulations and their business implications. La planification de la qualité s’inscrit dans une démarche d’amélioration continue de nos performances. Elle est gérée par les instances suivantes : Comité de Direction, Comité d’Encadrement, Comité Qualité, réunion d’agence et de services. Au besoin, notre politique qualité peut être réajustée pour toujours garantir un service de haut niveau. LIENS UTILES > Le centre d'information sur l'eau > Office de l'eau Martinique > Observatoire de l'eau de la > DEAL > Agence Régionale de Santé COMMUNICATION Découvrez notre site internet. Donne accès à l’information de manière intuitive et nous permettra d’être plus proche de vous. Régulièrement mis à jour, ce site vous permettra également de mieux nous connaître et de suivre nos diverses actualités. RECENT ARTICLES #INFO | CLOSURE OF THE CARBET AGENCY NOV 19-22, 2021 November 18, 2021 #INFO | RECEPTION OF PHYSICAL AND REMOTE CUSTOMERS! November 10, 2021 THE PROXEO RECEPTIONS, IN NOVEMBER 2021! November 10, 2021 CONTACT Place d'Armes BP 213 - cedex 02 97284 LE LAMENTIN Tel. : 0 969 32 97 22 Fax: 05 96 51 80 55 WRITE US © 2015 SME - Legal notices - All rights reserved - Site map