Terms and Conditions These terms and conditions apply to your use of, and any purchases through www.panini.co.uk (the “Site”) 1. General Conditions of Use of Application 1.1 Use of the Application content 1.2 Responsibility 2. General Conditions of Sale 2.1 Subject 2.2 Parties 2.3 Accepting your order 2.4 Your obligations 2.5 Method of purchase 2.6 Payment methods 2.7 Delivery of products 2.8 Compliance and defective products warranty 2.9 Cancellation 2.10 Methods for cancellation 2.11 Applicable law 2.12 Jurisdiction 2.13 General 1. General Conditions of Use of the Application By browsing and/or using the services on and/or making purchases through the Site you fully accept these Terms and Conditions. 1.2 Use of the Application content This Site is owned by Panini S.p.A. - Single Shareholder (hereinafter referred to as Panini). It is prohibited to copy, reproduce, publish, post or distribute by other means or on other websites or applications material taken from this Site, which is available for your personal use only. It is prohibited to use this Site for commercial purposes or in any way considered to be (at our sole discretion) unlawful or harmful. Any unauthorised use of texts and illustrations, even in part, will be prosecuted as a violation of copyright and ownership rights. By using this Site, you accept these conditions of use; and confirm that you will observe all applicable laws and regulations. If you do not fully accept the conditions of use below, do not use this Site. This Site contains proprietary notices and copyright information, the terms of which must be observed and followed. The information provided on this Site may contain technical inaccuracies or typographical errors for which Panini will not be held responsible. Information may be changed or updated without notice. Panini reserves the right to make changes and/or improvements at any time and without notice, to the products and/or information and/or features available through this Site. Furthermore Panini has the right to edit the Site or delete content or features in any way, on whatever basis or without reason. Panini assumes no responsibility regarding the accuracy of the information provided, the use of which is at your sole risk. By providing such information, Panini does not grant any licenses to any copyrights, patents or any other intellectual property right. The information published by Panini on this Site may contain direct or indirect references to products whose launch is not announced or that may not be available in your country. 1.3 Responsibility Panini is not in any way responsible for the websites or applications which can be accessed through this Site. When you access a non-Panini website or application, even if it contains the Panini logo, it is important to remember that it is a website or an application that is independent of Panini and that the latter has no control over the contents of the website or the application in question. In addition, the presence of a link to a non-Panini websites or application does not imply approval or acceptance of responsibility by Panini regarding their content or their use. It is your responsibility to take all necessary precautions to ensure that whatever material you select to use is free of harmful elements such as viruses, worms, Trojan horses and so on. Panini will in no event be held responsible for any direct, indirect, special or consequential damages arising from the use of this Site or other websites or applications that are accessed through a hyperlink, including, without limitation, damages such as loss of profits or turnover, interruption of business or professional activity, loss of programs or other kinds of data stored on your computer system or otherwise, even if Panini was expressly advised of the possibility of such damages. All information is provided exclusively on an “as is" basis. Panini does not take any responsibility nor shall it provide any express or implied guarantees, including the implied guarantees on the suitability for a particular purpose, merchantability and non-infringement of the rules of use. Panini reserves the right to make, without notice at any time, changes and/or updates to the terms of use. By continuing to use this site you accept the aforementioned updates and/or changes. You should check this page periodically to confirm the current conditions of use in force. Panini will use reasonable efforts to make the Site always working and available. However the Site is provided over mobile networks not controlled by Panini. For this reason Panini will not be responsible for unavailability of the Site, or any difficulty or inability to download or access content or any other communication system failure which may result in the Site being unavailable. If you are not the bill payer for the mobile telephone or handheld device being used to access the Site, you will be assumed to have received (and warrant that you have) permission from the bill payer for using the Site. 2. General Conditions of Sale We encourage you to read carefully these terms and conditions of sale before proceeding with any purchase on the Site. By making any purchase you fully accept these Terms and Conditions of Sale. Please note that the purchase of products sold shipped from Italy on this Site involves the conclusion of a contract of sale with Panini S.p.A. -Single Shareholder- viale Emilio Po, 380 – 41126 Modena, Italy (hereinafter Panini S.p.A.) and order processing will take place from Italy. Please note that the purchase of products sold shipped from the UK on this site involves the conclusion of a contract of sale with Panini UK Ltd, Level 3 Brockbourne House, 77 Mount Ephraim, Tunbridge Wells, Kent TN4 8BS (hereinafter Panini UK) and order processing will take place from the UK. Panini SpA and Panini UK are collectively referred to as Panini in the text below. 2.1 Subject These general terms and conditions shall exclusively govern sales contracts concluded with consumers – understood as those persons acting for purposes which are outside his/her trade, business, craft or profession – and Panini . This means that products and services offered on sale on the Site are addressed to customers who purchase for personal use only and not to those who purchase for commercial purposes (e.g. re-sale, even if in forms which are different from the original form, individually sold or combined with other products, used as prize for contests and similar activities, etc.). 2.2 Parties Purchases are only permitted by consumers – understood as those persons acting for purposes which are outside their trade, business or profession. If you are acting as a business different terms and conditions will apply to your purchase, and you should contact us for a copy of these. Children under the age of 18 are not permitted to purchase from our Site. 2.3 Accepting your order Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. 2.4 Your obligations You must, prior to submitting the purchase order, to read these terms and conditions of contract and the details of your order carefully. We would also recommend, once the online purchase procedure is completed, that you print and keep these general conditions of contract that have already been read and accepted during the conclusion of the contract. 2.5 Method of purchase You purchase the product, with the characteristics described in the related descriptions or technical specifications sections, according to the product, the price including VAT specified therein, in addition to the cost of delivery indicated on the Site and in the purchase order. Before completing the purchase order, a summary of the unit cost of each selected product, the total cost in the event of purchase of more than one product and the related delivery costs is available for checking. The missing stickers/cards service is exclusively for the collector's personal use to complete their collection and not for subsequent resale. In the case of orders, coming from anyone, which are suspicious in relation to the quantity of products purchased or the frequency of purchases made, Panini reserves the right to take all necessary actions to prevent such purchases, including the suspension of access to the site, the cancellation of the registration on the site, or the non-acceptance or cancellation of irregular orders. The missing stickers service may be activated six weeks after the collection is put on sale. Within each order, each sticker can only be requested once. Each order can contain a maximum of 50 different stickers. Each user cannot place more than 5 orders for the same collection. The missing card service may be activated six weeks after the collection is put on sale. Within each order, each card can only be requested once. The maximum number of missing cards and the type of cards that can be purchased are shown in the descriptive pages of each product. Each user cannot place more than 5 orders for the same collection. It is at Panini’s sole discretion whether or not to activate the service of missing stickers and cards for each collection. 2.6 Payment methods You can choose one of the payment methods available on the Site – depending on the country or the technical capabilities of the store – and follow the instructions provided online. Payments are processed via a secure connection to the payment gateway, guaranteeing a high degree of security. Your card details and passwords are not stored on the Site by Panini or any third parties, keeping all data confidential. Panini is therefore in no way responsible for any fraud or illegal use of the credit cards used on its Site by any third party. Payments of purchases by credit card must be made by the named credit card holder only. 2.7 Delivery of products Any private customer has the right to purchase products on this Site, but the products can only be delivered in the UK and Republic of Ireland. Goods purchased are delivered to the address indicated by you. Any specific requirements should be provided by you to Panini at the point of order. Panini shall deliver the goods to your address via courier or trackable postal service. Delivery of goods is guaranteed within 30 working days from the day after you have made a payment transaction online, save where any delays are caused by events outside of Panini’s reasonable control. If the item purchased is not available, Panini will inform you via email to the email address provided by you (or if not provided, to another address that you can add to the order). In case of temporary unavailability of goods, Panini will communicate the situation to you, you may choose whether to wait until the product is available or to cancel the order and get a refund of the price paid. In the event that the goods are no longer available, Panini will communicate the fact to you, you can choose whether to order another item or to cancel the order and get a refund of the price paid. 2.8 Compliance and defective products warranty Products purchased on Panini’s Site are subject to applicable consumer law on certain aspects of the sale and guarantees of consumer goods. Panini is under a legal duty to supply products that are comply with the terms of your order. Products must be as described, fit for purpose and of satisfactory quality. Nothing in these terms will affect your legal rights. Panini is liable to you for any inherent flaws/defects existing at delivery of the goods. In any event in which the goods delivered have inherent flaws/defects, you have the right to have the goods restored or replaced or, if this is not possible, refund of the price paid. If you wish to exercise your legal rights to reject products, you must post them back to us. Alternatively, we may ask for evidence of the flaw/defect. We will pay the costs of postage. Please contact our customer services team for a return label. Without affecting your legal rights, the rights of return above are conditional upon the products having been used correctly, in compliance with any instructions accompanying them. In particular, the above warranty does not apply to goods that have inherent flaws/defects that you were aware of at the time of your order (for instance which were included in the item description) or that could not have been reasonably ignored. You must report to Panini inherent flaws/defects of the goods that become apparent within two years from the delivery date and within 60 days from the date on which the defect was discovered. You lose the return rights listed above if you do not report those inherent flaws/defects within the period stated. This clause does not affect your legal rights. 2.9 Cancellation Consumer law also gives you a to change your mind and cancel an order. You may cancel any order with Panini S.p.A. without any penalty and without specifying any reason within 14 days from your receipt of the products. This right of cancellation applies to any goods purchased by a consumer on this Site, except for sealed software products opened by the consumer after delivery, newspapers, comics, books and any periodicals or magazines offered for sale on this Site, and with the exception of customised products. 2.10 Methods for cancellation You can cancel your order by sending an email to: shop@panini.co.uk or customercareweb@panini.it, or by sending a letter via recorded delivery to Panini, c/o CCA International Ltd., 4 Pullman Business Park, Pullman Way. Ringwood, Hampshire, BH24 1HD (please retain proof of postage), explaining the problem and quoting your order number and the product code. A draft cancellation form is provided below, but you do not have to use this. If the goods have already been delivered or are out for delivery, you must return them to Panini within 14 days from the date that you cancelled your order. The goods must be returned to Panini complete with all accessories and everything that was originally delivered to you, as well as packed in its original wrapping. The product should be returned together with a copy of the order's electronic receipt. You are responsible for the costs of returning the goods to Panini. If you cancel your order under this clause, Panini is obliged to reimburse the amounts paid by you within 14 days from the date Panini receives the goods returned by you (or when you provide evidence that they have been sent back). Panini will refund the amount paid by the consumer (including basic delivery costs paid for the original order, but excluding any enhanced delivery costs) by the original payment method used, in Euros. Panini has the right to reject (or reduce the amount of a refund to reflect any reduction in value, as applicable) any products returned using any other methods other than those specified above, as well as products for which you have not fully paid the cost of return, or have not complied with the manner and the time limits set out above regarding cancellation. 2.11 Applicable law This contract is governed by the law of England and Wales. The application of England and Wales law to this contract does not prejudice the possible application of mandatory rules of law in the consumer's Country of residence existing to safeguard the consumer. 2.12 Jurisdiction In the event of a dispute with Panini the court located in your place of residence will have jurisdiction. 2.13 General Panini is not liable for business losses. Panini only supplies the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose Panini will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Even if Panini delays in enforcing this contract, it can still enforce it later. If Panini does not insist immediately that you do anything you are required to do under these terms, or if Panini delays in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent Panini taking steps against you at a later date. Disputes may also be submitted for online resolution to the European Commission Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr/. Model Cancellation Form (Complete and return this form only if you wish to withdraw from the contract) To Panini S.p.A / Panini UK Ltd, [INSERT TRADING ADDRESS], [INSERT EMAIL ADDRESS]: I/We [] hereby give notice that I/We [] cancel my/our [] contract of sale of the following goods [], Ordered on []/received on [], Name of consumer(s), Address of consumer(s), Date [*] Delete as appropriate PANINI S.P.A. - Single Shareholder - Viale Emilio Po, 380 - 41126 Modena Italia - Share capital €100.000.000,00 - Tax Number 02796411201 - VAT number IT02796411201 - Chamber of Commerce registration Number 411936. Management and coordination as per Article 2497 of the Civil Code: I.D.4 ITALIA S.r.l. - Company registration number (Bologna) and fiscal code 03422531206