Safety & Security E-mail Security Travelex has become aware of a number of attempted email frauds, in which sellers on online auction sites receive an email claiming to be from Travelex and containing the Travelex logo, requesting that sellers make a cash transfer or ship their goods, in advance of payment. In some cases, these emails also request personal information from sellers such as name, address, etc. If you receive an email which purports to be from Travelex and you have reason to suspect it to be fraudulent, please send it toemailsecurity@travelex.com. Travelex will never request that anyone make a payment in order to facilitate a further payment from a buyer to a seller. Travelex is also aware of email fraud which involves offers of fake employment or training opportunities with Travelex. Please note this is not a legitimate Travelex initiative and is an attempt to obtain personal information from individuals including bank account details which will be compromised and used for illegal purposes. Under no circumstances should you provide any personal information including bank account details to these fraudsters who have no connection whatsoever with the Travelex organisation. If you have provided your banking information you should report this immediately to your banking institution. Legitimate Travelex e-mails will only come from @travelex.com or @email.travelex.com addresses, and we will never ask you for your bank details via email. Travelex has notified the relevant law enforcement authorities of both frauds. For further information about "muling" recruitment fraud, please see more details on the 'Take Five to Stop Fraud' website. Quick Links Travel Money Card Exchange Rates Bureau de Change Max Your Foreign Currency Compare Your Travel Money Travellers Cheques Precious Metals About Travelex About Us Store Finder Download Our App Press Centre Corporate Affiliates Careers Useful Information Help & FAQs Privacy Centre Terms & Conditions Travelex Money Card Terms & Conditions Statement of Compliance Website Terms of Use Safety & Security Sitemap Modern Slavery Statement Connect Travelex Foreign Coin Services Limited Worldwide House Thorpe Wood Peterborough PE3 6SB Reg Number: 02884875 Terms & Conditions Privacy Statement Cookie Statement © 2021 Travelex Foreign Coin Services Limited (licensors). Travelex Foreign Coin Services Limited - Registered Number 02884875. Registered Office - Worldwide House, Thorpe Wood, Peterborough, PE3 6SB Cookies on this site We would like to use cookies and other tracking technologies to enhance your browsing experience on the site, analyse data on how customers use our webpages and support our marketing. If you are happy for us to do so please click ‘Accept’ which will accept all cookies. If you would like to manage your preferences or decline cookies instead, then click ‘Reject/Customise’. For more information read our Cookie Statement. Reject/Customise Accept