Talk to us: 0161 837 3395 How to read your electricity meter Home Help and support Meter readings How to read your electricity meter If you don’t have a smart meter or AMR, we recommend that you submit monthly business electric meter readings so we can create an accurate bill based on your actual consumption. Without providing us with a monthly reading, we have to estimate your usage. Finding your electricity meter Though this differs from property to property, the site manager, owner or facilities contact should be able to show you where your meters are located. Taking an electricity meter reading Your business has one of three types of meter, each of which is read slightly differently. Taking a standard electric meter reading On a standard meter you should record all the digits shown on the display, excluding the digits in red. It’s important to include any zeros at the beginning. In the example below the meter reading is 46343. If you have more than one electricity rate, you’ll need to make a note of which meter reading applies to each rate. In the example below, the Low reading is 46343 and the Normal reading is 34636. Taking a dial electric meter reading Taking a reading from a dial meter can be a little tricky. You should record the number shown on each dial (from left to right) but exclude any red dials. When the arrow is between two numbers be sure to record the lower of the two, except when the pointer is between nine and zero – use the number nine. When the arrow is directly on a number, look at the next dial (to the right) to confirm the reading. If the next dial is between 0 and 1 then record the number that the arrow on the dial to the left is pointing to. If the next dial is between 9 and 0 then record the number that is before the one that the arrow on the dial to the left is pointing to. In the example below the meter reading is 5613. Each dial will turn in the opposite direction, so if your first dial turns clockwise, the second dial will turn anticlockwise. Be sure to remember this when recording your reading. Taking a digital electric meter reading On a digital meter you should record all the digits shown on the display, excluding the digits after the decimal point. It’s not important to include any zeros at the beginning. In the example below the meter reading is 5613. On a digital meter you may have more than one rate. If you have more than one rate make a note of which meter reading applies to which rate. To view all the meter readings you may need to press the setting display button at the front of the meter. How to read your business gas meter How does half hourly metering work? Meter reading & AMR FAQs How to submit your electricity meter reading If you’d like Gazprom Energy to provide you with more accurate electricity billings, then submitting your monthly meter reading(s) is a simple, straightforward process. Whatever your preferred method is, be sure to get in touch with us in one of the following ways and we’ll send you precise, accurate bills each month: Web: My Gazprom Energy or use our contact form to submit your reading(s) Email: enquiries@gazprom-energy.com Phone: 0161 837 3395 If you choose to call or email, then please have your Gazprom Energy Account Number or meter point administration number (MPAN) to hand - you can find either of these numbers on your bill. Need some help understanding your bill? We’ve got a handy guide here. METER READINGS How to read your business gas meter How to read your electricity meter How does half-hourly metering work? Meter Readings & AMR FAQs Country United Kingdom QUICK LINKS Business Energy Business Gas Business Electricity Sustainability Case studies LEGAL INFORMATION Terms & Conditions Privacy policy Website terms of use Cookie policy Slavery and human trafficking statement COVID-19 risk assessment HELP AND SUPPORT Bills & payments Meter readings Moving premises Contact us Emergencies GAZPROM ENERGY IN EUROPE France Nederland FOLLOW US © 2021 Gazprom Marketing & Trading Retail Ltd trading as Gazprom Energy Registered in England | Registered Address: 20 Triton Street, London, NW1 3BF | Company Number: 03904624 | VAT Number: GB927405129 Cookies on this site We use cookies to make our site work. We'd also like to set optional cookies to analyse how our site is being used and to customise content. To consent to our use of all cookies please select "Accept cookies". To find out more or to manage preferences please select "Cookie settings". Accept cookiesCookie settings