Not registered? Register today Hello. Sign in. My Account View all current alerts (3) At Home > Metering > Submit your meter reading Submit your meter reading How to submit your reading. You can choose from the following options: Online – log in or register for My Account and submit your reading *SMS – Send your message with the word READ followed by your customer number and meter reading to 07860 005 157. *Your mobile provider may charge for this SMS message. Not sure how to read your meter? Watch our helpful guide on how to read your meter. Having issues reading your meter? If there is a problem with your meter or you are finding it difficult to read. Please contact us and we will read the meter for you. Frequently asked questions Can I take my own meter readings? My meter has been fitted, what happens next? Will I save on a meter? Can I change back to an non metered bill? I can't have a meter, what happens now? Can I have my meter moved to a different place? Do I have to have a meter? Can I have a meter if I live in a flat? What happens if you discover a leak when you install my meter? Should I do anything for my meter installation? Environment River Restoration Sustainability Reductions Biodiversity Catchment management Corporate About us Environment Investor relations News Our plans Reports & publications Careers Our Jobs Our Benefits Our Culture Accessibility Modern Slavery & Human Trafficking Privacy & cookies Sitemap Terms of use Useful links Water Quality © 2021, Affinity Water Limited. Registered in England No.02546950. Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ. Website design & build by Switch This site uses cookies to store information on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. For more information vist our privacy policy (Opens in a new window) I AcceptI Do Not Accept Necessary Cookies Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Analytics Cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Analytics Cookies On Off Social Sharing Cookies We use some social sharing plugins, to allow you to share certain pages of our website on social media Social Sharing Cookies On Off About this tool (Opens in a new window) Cookie Control