Start/Stop Service Outage RFP Contact Search PAY BILL SERVICES IN OUR COMMUNITY CUSTOMER SERVICE PAYMENT OPTIONS & RESOURCES We put all our energy into serving you. Your Cocke County home or business runs on power generated from TVA and delivered through our Newport Utilities distribution system. In fact, more than 20,000 homes and businesses in our community rely on us for clean, safe and dependable electrical power at affordable and competitive rates. Reliable energy. Reasonable charges. Here in East Tennessee, our moderate climate helps the average utility bill stay up to 50% less than in the northern and southern regions of the country. We also do our part to help our fellow Cocke County citizens manage their electric bills through a variety of payment and community assistance plans. Plus, we offer local businesses and manufacturers a number of programs to drastically reduce the cost per KWH, such as the Energy Surplus Program. Responsive service & support. You can always expect the most prompt, professional and courteous service from our Newport Utilities team—and we’re always looking for new ways to make our responsive service even better, including: Managing a fleet of 25 maintenance vehicles and 24/7 dispatch console. Hiring and retaining highly trained, certified technicians to handle installations and service interruptions. Operating our state-of-the-art, 24-hour Outage Management System (OMS)—an automated reporting system that immediately notifies you of outages, and calls your residential telephone to inform you when service resumes. Right of Way (ROW) Easement & Vegetation Management Program What Uses Watts in Your Home? SMART Meter Replacement Project Outdoor Lighting Program Your electric service by the numbers. Supplier: TVA Delivery Voltage: 161kV (2 points) Substations: 9 69KV Transmission: 36.46 miles 13.2 KV Distribution: 1494.85 miles Secondary Distribution: 706.45 miles Service Area: 600 Square miles Customers: 21,500 Report an Outage Rates & Schedules Electric Fees Service Area Coverage Map Rules & Regulations Recent Articles Call Before You Dig Electrical Safety Tips  Give Us a Call 423.625.2800  Send Us an Email Utilities | Broadband  Drop In 170 Cope Boulevard Newport, TN 37821 © 2021 Newport Utilities. All Rights Reserved. Policies | Terms More Information » About Us » Career Opportunities » Give Us Feedback Follow Us