Select a town ESENVA Help Contact us Sign in Client area Menu Water meters - Aguas de Alicante WATER METERS Providing your own meter reading To ensure your bill is as accurate as possible Taking your own meter readings means the bill will be based on real consumption and not on an estimate from previous consumption. To read your water consumption, you'll need to have the following details at hand: Your contract number Your current consumption reading: you need to read it directly from your meter from left to right ignoring the zeroes and numbers in red, as these indicate fractions of m3, as shown in the following example. Transcripción Customer meter reading Perfil del Contratante Site map Data protection Legal notice and website privacy Política de cookies

Select a town ESENVA Help Contact us Sign in Client area Menu Smart metering - Aguas de Alicante SMART METERING Taking care of water, 24 hours a day Real-time information Smart metering and remote control of installations are advances that modernise a complex supply system. They provide real-time information on what is happening at each point in the network (position of valves, levels of tanks, flows, pressure, etc.). In the event of an incident, a series of alarms are generated that are dealt with by the operational control centre, situated in the Aguas de Alicante offices. The information on controlled points is the most comprehensive possible, enabling full monitoring of sewer system management. Water quality control is maintained in all stages: from catchment to the moment that water is provided to all homes with full health guarantees. To consult all the data on smart metering, select your town or municipality. Perfil del Contratante Site map Data protection Legal notice and website privacy Política de cookies

Select a town ESENVA Help Contact us Sign in Client area Menu Report an issue or a possible fraud - Aguas de Alicante REPORT AN ISSUE OR A POSSIBLE FRAUD Water fraud affects us all; help us prevent it Electricity, gas or water fraud is considered a crime and punished as such under the Spanish Criminal Code, article 255, so it can be reported to the legal authorities. This is a crime that affects us all. Such practices put prices up for all consumers. The water supply company can take legal action as the injured party due to tampering detected in the supply service (such as tampering with the meter, fraudulent water supplies or diverting a supply). In addition to serving a sentence for the crime, the perpetrator must pay for the fraudulent supply. Do you suspect or know of a case of fraud? Please help us and report it with complete anonymity Help us Perfil del Contratante Site map Data protection Legal notice and website privacy Política de cookies