Privacy Policy (1) Introduction This privacy policy sets out how W. E. Roberts Limited uses and protects any information that you provide when using this website. W. E. Roberts Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. W. E. Roberts Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2011. (2) What we collect We may collect the following information: (i) name and job title (ii) contact information including email address (iii) demographic information such as postcode, preferences and interests (iv) other information relevant to customer surveys and/or offers (3) What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: (i) Internal record keeping. (ii) We may use the information to improve our products and services. (iii) We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. (iv) From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. (4) Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. (5) How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. (6) Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. (7) Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: (i) whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes (ii) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@wer.co.uk. We do not store any financial details; for your security all payments are processed directly through our approved third party card handlers, WorldPay and PayPal. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Accounts Department, W. E. Roberts Limited, Thames Works, Grove Road, Northfleet, Kent, DA11 9AX. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. (8) About Us W.E Roberts (Corrugated) Ltd, a limited company incorporated in England & Wales with registered number 1763734, VAT number GB39510847. W.E Roberts (Packing Supplies) Ltd, a limited company incorporated in England & Wales with registered number 774872, VAT number GB 583 979 763. Our principal trading address is: Thames Works Grove Road Northfleet Kent, DA11 9AX Our primary email address is info@wer.co.uk. contact us W. E. Roberts (Corrugated) Thames Works Grove Road Northﬂeet Kent DA11 9AX t 01474 532111 Enquire W. E. Roberts (Packing Supplies) Unit J1, Northfleet Industrial Estate Lower Road Northﬂeet Kent DA11 9BL t 01474 410010 Enquire W. E. Roberts (Online) Unit J1, Northfleet Industrial Estate Lower Road Northﬂeet Kent DA11 9BL t 01474 410010 Enquire W. E. Roberts (Retail) Unit J1, Northfleet Industrial Estate Lower Road Northﬂeet Kent DA11 9BL t 0208 665 7777 Enquire Home Privacy Policy Terms & Conditions Contact Us © W. E. Roberts Ltd 1958-2021 W. E. Roberts (Corrugated) and W. E. Roberts (Retail) are trading names of W.E Roberts (Corrugated) Ltd, a limited company incorporated in England & Wales with registered number 1763734. W. E. Roberts (Packing Supplies) and W. E. Roberts (Online) are trading names of W.E Roberts (Packing Supplies) Ltd, a limited company incorporated in England & Wales with registered number 774872.