About us Corporate web HOME PRODUCTS CONTACT US TRAINING SUPPORT search Home > Support, training and downloads > KONGSBERG Global Customer Support By your side, worldwide: Our Global Customer Support works 24/7 to provide prompt responses, technical expertise and global assistance. Key Performance Indicators – our promise Always – 24/7: Immediate worldwide technical and spares telephone support shall be given for all products through Kongsberg Maritime support centres. Response time: We promise an eight hour working day response time for emails addressed to Kongsberg Maritime support centres. First time fix: We always endeavour to fix the problem first time, every time. No declined service requests: We aim to respond to and solve all your challenges. Facts about Global Customer Support More than 1200 employees Support offices in 20 countries Supporting 18,000 vessels with KONGSBERG equipment on board Use the same service desk Solve cases in the same virtual collaboration centre Follow the Sun Global service network of support centres provides expert technical and operational support, 24/7. A world of virtual collaboration ensures that customers have the expertise they need, where and when it is needed. Call Centre – Front End Case Solving Service Coordination Virtual Collaboration Centre Incident Handling Worldwide Coverage Read more about our how we follow the sun Global 24 hour support Call: +47 33 03 24 07 Links Seaborn transportation Offshore, Oil & gas Subsea solutions Autonomous solutions Aquaculture 24h support: +47 33 03 24 07 Rental Refit Login Jobs, careers Latest news Newsletters Feature stories Events Follow us Feedback | Contact | Terms of use | Cookies ··· © Copyright Kongsberg Maritime

About us Corporate web HOME PRODUCTS CONTACT US TRAINING SUPPORT search Home > Support > Regional support centres Our main regional support centres are strategically located to support customers and service agents. All hold spare parts for ship born KONGSBERG equipment. Europe - Middle East and Africa, Norway Kongsberg Maritime AS Phone +47 32 28 50 00 Email km.support@kongsberg.com Office hours Mon - Fri, 8:00 - 16:00 Address Kirkegårdsveien 45 NO-3616 Kongsberg Norway Mailing address P.O.Box 483, NO-3601 Kongsberg, Norway Map View map Far East and Oceania, Singapore North and Central America, United States of America South America, Brazil Links Seaborne transportation Offshore, Oil & gas Subsea solutions Autonomous solutions Aquaculture 24h support: +47 33 03 24 07 Rental Refit Login Jobs, careers Latest news Newsletters Feature stories Events Blog Follow us Feedback | Contact | Terms of use | Cookies ··· © Copyright Kongsberg Maritime