Search | My Account Software Downloads Under Attack? Investor Relations Contact Menu DDoS Attack Defense Provided by our Emergency Response Team Overview Resources Contact Us What Does the Emergency Response Team Do? Radware's Emergency Response Team (ERT) is an emergency DDoS service that can stop DDoS attacks fast. This unique DDoS service is designed to provide 24x7 security services for customers facing a denial-of-service (DoS) or a distributed denial of service (DDoS) attack or a malware outbreak. Often, these attacks require immediate assistance and specialized DDoS prevention techniques. The ERT will provide instantaneous, expert security assistance and DDoS attack defense techniques in order to stop all DDoS attacks threatening your organization and restore network and service operational status. The ERT is staffed by DDoS protection service experts that have vast knowledge and experience with network threats, detection and mitigation, and in-depth experience of the AMS family of products. In addition, the ERT learns from each customer engagement and simulates the same scenario internally for further analysis and proactive implementation of DDoS attack defense and DDoS prevention techniques for other customers that may face a similar security threat making this a unique and valuable DDoS service. ERT Customer Story Seat Pagine Gialle thwarted a massive server attack within minutes with Radware's DefensePro and Emergency Response Team. Case Study: Brinkster Selects Radware’s Attack Mitigation System to Protect its Cloud and Hosting Customers Against Cyber Attacks What Makes the Emergency Response Team Better? Other vendors' "emergency response" DDoS services only offer the ability to go directly to a self-service knowledge portal for information gathering and potential resolution. There is no immediate, proactive, hands-on participation by security and product experts to mitigate the active DDoS threat or attack. Other market DDoS services only offer pre-installation or infrastructure design professional services. These DDoS services are delivered already through Radware's extensive partner network or in special cases by its security engineering or technical support teams. This is truly a "plug-in" emergency DDoS attack defense service with dedicated specialists that can respond in real-time to protect and stop DDoS attacks against your organization. The ERT greatly enhances the customer experience, as many businesses lack the ability, time, or experience necessary to identify and mitigate DDoS threats quickly." - Frost & Sullivan Emergency Response Team Support Program Details Our ERT DDoS service is offered through Certainty Support Program. Response levels are associated with the following specific levels of support: Threat type Support level required DoS attack (floods) 3-5 Malware outbreak 3-5 Featured Resources Analyst Report: Radware Receives DDoS Mitigation Product Line Strategy Leadership Award Find out why Radware’s DDoS mitigation solution was chosen by Frost & Sullivan for its Product Line Strategy Leadership Award. Brochure: Radware ERT Radware’s Emergency Response Team (ERT) is a group of security experts that provide customers with 24x7 proactive security support services for organizations facing DDoS attacks or malware outbreaks. This brochure provides an overview of the ERT’s security and operational support services. Data Sheet: Cloud Emergency Quick Start Service This guide describes the getting-started process of the Alteon Application Switch Virtual Appliance (VA) platform for Amazon Web Services (AWS) Virtual Private Cloud (VPC). White Paper: Solution Architectures for Online Business Protection from Advanced Cyber-Security Threats It’s a hyper-connected world. Organizations increasingly rely on online business to serve customers, enable employees and partners, and reduce costs. Ensuring the availability and security of these online services is critical. This white paper describes the trends related to threats to online businesses and details solutions available to provide protection. Contact Us to Get Started. View Additional Resources About Radware Customers Partners Investor Relations Corporate Governance Careers Locations Contact Us Support Support Forum Knowledge Base Professional Services Training News Room Press Releases Media Coverage Events & Webcasts Awards Media Kit Community Radware Blog Web Performance Today Expert Talk DDoSWarriors Radware Connect FOLLOW US ON: Twitter LinkedIn Google+ YouTube facebook slideshare © Radware Ltd. 2017 All Rights Reserved. Local Websites Sitemap Privacy Policy Site Feedback Terms of Use Legal Notice Glossary