Devon County Council You are here: Home Accessibility statement Accessibility statement How Devon County Council websites are organised The Devon County Council ‘website’ is actually many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service. This accessibility statement covers the main ‘parent’ website for Devon County Council at devon.gov.uk and does not cover the wider family of Devon County Council websites. Introduction This website is run by Devon County Council (DCC). We want as many people as possible to be able to use this website, and we want this site to be as accessible as possible. For example, that means you should be able to: change colours, contrast levels and fonts using browser settings zoom in up to 300% without the text spilling off the screen using browser settings navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader We’ve also made the website text as simple as possible to understand. The My Computer My Way guide from AbilityNet is a step-by-step guide to help you make your device easier to use if you have a disability. Translation If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators. Bing Microsoft Translator Google Translate Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please contact our customer service centre for advice. How accessible is this website? This website has been developed to be as accessible as possible. However, we know some parts of this website aren’t fully accessible: some content may be difficult to navigate using a screen reader What to do if you can’t access parts of this website If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement. We’ll consider your request and get back to you as soon as possible. Enforcement The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). Reporting accessibility problems with this website We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement. Technical information about this website’s accessibility Devon County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. Non-accessible content The content types listed below are non-accessible for the following reasons. Non-compliance with the accessibility regulations Some content may be difficult to navigate using a screen reader. This includes online forms. Our page about cookies on the website will scroll in two dimensions when viewed on a small screen. Content that’s not within the scope of the accessibility regulations Videos A few of our older videos lack captions and do not meet accessibility standards. The accessibility regulations do not require us to add captions to videos produced before 23 September 2020 if they’re not essential to providing our services. Any new videos we publish will meet accessibility standards. External links This website links to third-party, external websites or services that may not be fully accessible. What we’re doing to improve accessibility We provide training to all content authors to ensure new content is accessible. We monitor this website weekly and we aim to address any issues promptly. We will be reviewing this site regularly and updating this statement accordingly. Preparation of this accessibility statement This statement was prepared on 20 September 2019. It was last reviewed on 16 September 2020. 125 pages of this website are audited for WCAG 2.1 compliance issues using a third-party automated service on a weekly basis. All pages are audited on an annual basis. You can read the full accessibility test report here. Contact us For any enquiries about the accessibility of this website, you can contact us by: emailing digitalcomms@devon.gov.uk calling 0345 155 1015 and asking for the ‘Digital Communications Team’ post at Digital Communications Team (G59), County Hall, Topsham Road, Exeter, Devon EX2 4QD British Sign Language users can contact us using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions .signup0{clip-path: url(#SVGID_2_);fill: #FFFFFF;}.signup1{clip-path: url(#SVGID_2_);fill: #3C3C3B;}.signup2{fill: #3C3C3B;}.signup3{clip-path: url(#SVGID_4_);fill: #007A80;} Stay connected. Sign up to receive free email updates and alerts from Devon County Council. Enter email address to subscribe Follow us on Twitter Find us on Facebook Follow us on Pinterest Find us on Linkedin Watch us on Youtube Follow us on Instagram .style0{clip-path:url(#SVGID_2_);fill:#6FBC85}.style1{clip-path:url(#SVGID_2_);fill:#007A80}.style2{fill:#FFF} News centre Pinpoint A to Z Help Search our website Care and Health Community and Living Democracy and Transparency Economy and Enterprise Education and Families Environment and Landscape Healthy and Active Inside the Council Libraries and Heritage Planning and Development Roads and Transport Waste and Recycling Devon County Council, County Hall, Topsham Road, Exeter, Devon EX2 4QD Our contact numbers .dcc0{fill-rule: evenodd;clip-rule: evenodd;fill: #191919;}.dcc1{stroke: #191919;stroke-width: 0.5966;stroke-miterlimit: 3.8637;fill: none;}.dcc2{stroke: #191919;stroke-width: 0.5966;stroke-miterlimit: 3.8637;fill: #191919;}.dcc3{fill: #191919;}.dcc4{fill: #BCBEC0;} Contact details Contact us Disclaimer Cookies Copyright Privacy Security Accessibility