What we do Business issues Case studies Blogs ClearSight Contact Twitter LinkedIn Terms & Conditions Terms and Conditions BDRC Continental www.bva-bdrc.com Terms & Conditions as at 16 February 2021 GENERAL These Terms & Conditions (‘Terms’) govern all use of www.bva-bdrc.com (the ‘Site’) and its responsibility as a Supplier, and the responsibilities of its Customers on entering upon a paid project with them. The Site is owned and operated by us, BDRC Continental Ltd, 12-20 Baron Street, London, N1 9LL, tel 0207 400 1027, mail@bva-bdrc.com. Registered in England No.02578457 Use of the Site beyond that expressly permitted by these Terms, is unauthorised and unlawful. By using the Site you agree to be bound by these terms. These terms supersede all prior agreements and are complete and exclusive. No oral or written information given by us or on our behalf shall create a warranty or collateral contract, or in any way increase the scope of our liability, and you may not rely on any such information. Except as otherwise provided, no addition, amendment or modification of these Terms shall be effective, unless in writing and signed or accepted by us. These Terms and all use of the Site are governed by the laws of England and any questions arising shall be dealt with only by the English courts. CONTENT The Site is provided free of charge to Users, and it and any information and analysis on or included in any email alert from us (‘Material’) is provided ‘as is’ and ‘as available’. Any Material is provided in good faith, and whilst we will use reasonable endeavours to ensure the accuracy of Material, we make no warranties (express or implied) regarding accuracy or completeness or fitness for any purpose, and we expressly exclude any liability in respect thereof (other than warranties not capable of exclusion). The information in the Material may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the Material up to date, and no liability for any failure to do so. No liability is accepted for any errors, or for any losses that may be incurred if any Material is relied on. Except as stated below, the contents of this Site may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior express written permission. You may not distribute, display or copy any Material to third parties including (but not limited to) ‘caching’ any material from the Site for access by third parties, and ‘mirroring’ any Material on this Site. You must ensure that your use of the Site and of any Material is in no way unlawful, and you will fully indemnify us against any liability we may incur as a result of any use by you which is unlawful, or which is in breach of these terms. EXTERNAL LINKS This site contains links to external sites. BDRC Continental Ltd is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of BDRC Continental Ltd. BDRC Continental Ltd disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site. What we do Business issues Case studies Blogs Contact Coronavirus Connect Latest opinion Five things we learned from our mystery visits to Scottish Attractions Sustainability in Indonesia – it’s development stupid! Cultural attractions ‘should’ inform visitors about links to slavery - our research reveals Latest tweets @BVA_BDRC Yesterday we hosted a Christmas event in support of @Coram, where we decorated our own gingerbread cookies, put up decorations in the office and on our tree, enjoyed mulled wine and listened to some Christmas music! A massive thank you to everyone who donated and came along!pic.twitter.com/XyfEVmfQCM Arrived #ScotTourismConf @eicc just in time to catch #JonYoung of @BVA_BDRC sharing latest insights about customer sentiment, comfort levels, desire to visit attractions etc. Visitor sentiment research like that commissioned & shared openly & freely by @alva_uk has been criticalpic.twitter.com/TQnWjwyc2j BVA BDRC Privacy Notices Terms & Conditions Corporate Social Responsibility Careers at BVA BDRC Statutory Information Quality Policy