Home Contact Us Pay Now Manage My Account Member Services Energy Efficiency Tips Community About Us Safety Service Availability & Charges Many members/consumers ask the question, “What is the service charge for on my electric bill?” The “Service Availability Charge,” abbreviated “Service Charge,” on your electric bill gives the cooperative a way of recovering fixed costs versus the up and down KWh charge that fluctuates with the weather. An example would be in mild weather, KWh sales are usually relatively low and margins are not high enough to cover fixed costs such as transformers, line maintenance, meter reading, taxes on property, interest on borrowed money, administrative costs, mailing bills, and so on – those costs are associated with keeping power available even if no electricity is ever used. The end result is the service availability charge is a more consistent method of recovering fixed costs than an extremely high KWh/energy charge would be which would result in very high electric bills during months of extremely hot or cold temperatures. Charges Related to Customer Activity The following is a list of charges you may have to pay under certain circumstances in addition to your electric bill: Membership Fee $10.00 Deposit from Applicant (Residential) $300.00 Deposit from Applicant (Irrigation) $600.00 Returned Check Fee $20.00 Meter Test Fee $20.00 Collection Fee $18.00 Connect/Reconnect Fee $18.00 After Hours Reconnect Fee $75.00 Additional Pole Installation for Security Lighting $165.00 Meter Reseal Charge $8.00 Customer Account Record Statement $3.00 Energy Consumption Statement $3.00 Processing Fee for Withdrawing from Levelized Billing More Than Once in 12 Months $4.00 Credit Card or E-Check Convenience Fee $3.95 Disconnect Due to Non-Payment of Bill If you are disconnected due to non-payment of your electric bill you will be required to pay a maximum deposit equal to the sum of your two highest bills for the past 12 months plus applicable reconnect fees in addition to your delinquent bill. Ashley-Chicot Electric Cooperative, Inc. 307 E Jefferson Street / Hamburg, AR 71646 870-853-5212 800-281-5212 communications@ashley-chicot.com Quicklinks Member Services Energy Efficiency Community Safety About Us Contact Pay Now Manage My Account Careers at Arkansas Electric Cooperatives To Report an Outage: Call Ashley-Chicot Electric Cooperative at 870-853-5212 or 1-800-281-5212, Day or Night. © 2018 Electric Cooperatives of Arkansas, All Rights Reserved Non-Discrimination Statement