News Investors Careers Search About Values & People Products & Services Social Responsibility Trust & Security TRUST & SECURITY Our attention to compliance, privacy, and information security has earned us the trust of public and private sector clients. CULTURE OF COMPLIANCE We maintain a robust, multi-layered compliance management system and thoroughly understand and comply with applicable federal and state laws. Our commitment to compliance helps us anticipate and address regulatory requirements. Our processes and systems operate within the stringent standards set forth for government contractors and financial services companies. CUSTOMER ADVOCACY We continually make enhancements to help our customers, drawing from a variety of data inputs, including direct feedback, surveys, regulatory direction, and market research. We also escalate personalized assistance to customers who need additional support and issue resolution. TRAINING AND EDUCATION Navient has a robust training and development program. We are honored that Training magazine has once again recognized Navient as a Training Top 125 award-winning organization — the premier learning industry awards program recognizing the most successful learning and development programs in the world. A benchmark of our training and development program is our focus on engagement through individual career development including leadership and management training programs, computer-based training options, and career development plans. INFORMATION SECURITY We are dedicated to helping our clients and customers keep their information secure when using our websites. With the evolving threats facing all companies, we are committed to setting the standard in secure customer partnerships. SITEMAP NEWS INVESTORS CAREERS ABOUT Values & People Products & Services Social Responsibility Trust & Security IN REPAYMENT Federal Student Loans Private Student Loans Taxes & Interest Credit Reporting Managing Your Account About Payments Forms NEW TO NAVIENT MILITARY BENEFITS MONEY & FINANCES FOR SCHOOL AID OFFICES © 2021 Navient Solutions, LLC (NMLS #212430). All rights reserved. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Terms of Use Protecting Your Privacy California Privacy Rights Social Media Policies Accessibility About Our Ads CONTACT US