Enjoy complimentary shipping and returns on all U.S orders Cart 0 Return Policy We value our customers, and aim to provide the ultimate shopping experience. We hope you love your purchase. However, if for any reason you are not satisfied, you may return within 14 days from the day the jewelry arrived at the address provided. Shipping costs for the return of a product are always the customer’s responsibility. All jewelry must be in original condition (unworn and unaltered) and accompanied by the original packaging, instructions, and warranty documents (if any). Resizing of rings, bracelets, and necklaces done by the customer voids the return policy. All returns must have a Return Authorization (RA) number. As such, to get an RA number, you’ll need to get in touch with us prior to shipping it back. This number must be displayed on the outside of your box and will expedite the process. Returns will be credited in full. Credit will be issued in the same form that your payment was made. We cannot refund you cash for a purchase you made with a credit card. We expect the same level of security and shipping when you are getting the package back to us. All returns must be shipped with a traceable courier such as UPS or USPS. Return shipment must be prepaid and the package should be fully insured for the price value of the products. Collect shipping will be refused. The customer is liable in case of loss or damage. If your purchase was a special order, you are not subject to the standard return policy. Special order items usually cannot be returned. We will notify you at the time of purchase if your selection is considered a special order. Zydo Italy Founded in 1972 by Davide Zybert. With his innate talent and diamond expertise, Zybert decided to create his own jewelry manufacturing brand. His extensive life-long diamond and jewelry experience allowed him to build one of the most respected brands in the industry, continuously producing one of a kind, high quality jewelry in Italy, for the rest of the world. Learn more about our our story. Twitter Instagram Pinterest Shop Bracelets Earrings Necklaces Pendants Rings Customer Experience Blog Our Story FAQ Contact Us Authenticity and Warranty Shipping Policy Return Policy Sign up to stay up-to-date on exclusive events, promotions, and news from the glamorous world of ZYDO Italy & enjoy 15% off your first purchase RIGHT ARROW LONG American Express Apple Pay Diners Club Discover Elo Facebook Pay Google Pay JCB Mastercard PayPal Shop Pay Venmo Visa +1 888 452 1214 store@zydoamerica.com Privacy Policy Terms of Service ITALIAN JEWELRY OF AMERICA INC. 2875 Northeast 191 Street, Miami, FL 33180 © 2021 Zydo US. Powered by Shopify