(305) 628-2424, (866) 438-2964 Vector Smart Object Need help with installing your awning? We've got you covered! Find out more Home Warranty Information Warranty Information Click here to complete your warranty registration Each RetractableAwnings.com product is assembled to your specifications, using your selected colors, fabrics, and options. Each component within a RetractableAwnings.com product has its own manufacturer’s warranty. The details and terms of each available component are listed below. Unless explicitly stated otherwise, all warranties are non-prorated. This means that the manufacturer assumes all product costs (except shipping and labor) associated with replacing any damaged or defective component. Retractable Awning, Retractable Patio & Deck Pergola Cover, and Louver Roof Frames: All Models All models of lateral arm retractable awnings, retractable patio and deck pergola covers, retractable roof and rotating louver roof and other retractable covering systems have a full 25-year, non-prorated warranty. This covers any potential defect in the frames, posts/pillars of the awnings, including (where applicable) drainpipes, guttering, and other structural elements. Motors and Controls Depending on the retractable awning or retractable patio and deck pergola cover system chosen, it is possible to include manual cranks, motors, manual override motors, remote controls, and sensors for motion, wind, sun and rain along with a module to control the awning and set timers from and iOS or Android smartphone or tablet. All of the motor and control accessories, from Somfy and Simu are covered by a five-year, non-prorated warranty. Thread All retractable lateral arm awnings use GORE Tenara thread. Tenara thread is covered by a lifetime warranty against seam separation, meaning that the thread will not weaken or break and cause the awning fabric to separate. Vertical drop awnings (screens) and patio cover systems do not use GORE Tenara thread. Instead, the fabric of this product type is heat sealed/welded and also covered by a lifetime warranty against seam separation. Fabric Because of the different underlying materials, dyes, manufacturing techniques, and treatments, each fabric line has its own warranty. Most manufacturers offer a 10-year warranty but check with the specific manufacturer and product line to verify the warranty for your selected fabric. Some of the international name brands Retractableawnings.com offers are listed below: Para (Italy) Dickson (France) Ferrari Textiles (France) 3G Mermet (France) Sunbrella (USA) Phifer (USA) Swela (Germany) Recasens (Spain) Twitchell (USA) CYBER MONDAY SPECIAL OFFERS CONTACT US FREE MOTOR & MORE ! FREE motor, FREE anemometer wind sensor and FREE single channel remote on any of our retractable lateral folding arm awnings FREE motor, FREE motor safety box & FREE remote on any of our retractable patio & deck pergola cover systems OR retractable louver roof & rotating louver roof systems CYBER MONDAY SPECIAL OFFERS expire Monday, November 29, 2021 - Excludes the Verona, Perugia & Ancona models. Not valid with any other offer Too difficult to pick the right AWNING? LET US HELP YOU CHOOSE Company About Blog Contact Products Projects Reasons to Buy From Us Reviews Other Facts of the Retract – A Guide to Retractable Awnings University Media Sitemap Tools Find Your Awning Financing Options ROI Calculator Warranty Warranty Information Warranty Registration Terms Terms & Conditions Privacy Policy Return & Refunds System For Award Management (SAM) U.S. Federal Government search for DUNS# 058120739 or CAGE# 67BC5 USA & CANADA (305) 628-2424 or Toll free (866) 438-2964 WORLDWIDE (305) 628-2424 EMAIL ADDRESS info (at) retractableawnings.com Sign up for our newsletter: SUBSCRIBE Copyright © 1998- 2021 All Rights Reserved by RetractableAwnings.com