ITENFRES Who we are Governance Sustainability Products Help Desk Media center News Contacts Careers Spare parts Help Desk Online support AR Smart Glasses Smypass Priority On-site support Support request SmyCloud Manuals Spare parts Upgrades Training Share Facebook Twitter LinkedIn Email In order to keep SMI machine efficiency and yield on top over the years, customers can select from a broad catalogue of original spare parts, which can be ordered to Italy-based SMI's headquarters or to the closest foreign branch office. The ways in which it is possible to request spare parts are: Online request form Smyreader app Smyreader Demo - Spare parts orders Spare parts orders have never been so easy! You earn time because you order spare parts whenever you want and wherever you are, 24/7 Price and availability are displayed immediatly Select the delivery method you prefer Choose how to pay safely For further information please contact our spare parts department or fill the form available at this link. CONTACT US SMI S.p.A. Address: Via Carlo Ceresa, 10 24015 San Giovanni Bianco BG Italy Phone: +39 0345 40.111 E-mail: info@smigroup.it Monday - Friday: 07:45 - 17:30 Saturday - Sunday: Closed NEWSLETTER Subscribe © SMI S.p.A. 2021 Privacy statement - Legal notice

ITENFRES Who we are Governance Sustainability Products Help Desk Media center News Contacts Careers Code of Ethics Corporate governance Code of Ethics Corporate Social Responsibility Quality, Environment and Safety General Data Protection Regulation Whistleblowing Share Facebook Twitter LinkedIn Email CODE OF ETHICS The Code of Ethics expresses the commitment and the ethical responsibilities in the conduct of the business affairs and activities by all those who have relations of all kinds with the companies of the SMI Group. The goals behind it are the wish to improve internal relations and form an external, unique and clear image, to motivate all recipients to pursue positive goals and have an established organization from an ethical and moral point of view. Compliance with laws, transparency, good governance, good faith, trust and cooperation with the stakeholders are the ethical principles that inspire SMI to effectively and loyally compete on the marketplace, improve customers' satisfaction and develop skills and growth. Honesty, professionalism, reliability, technical preparation and commitment are determining conditions to achieve corporate objectives and represent the values required to employees, collaborators and all those who have relations with the company. In order to promote the respect for these values, the SMI Group's companies are committed to creating a working environment that ensures all recipients conditions which respect health, safety and personal dignity and in which individual characteristics do not give rise to discrimination or conditioning. Download the Code of Ethics of the SMI Group CONTACT US SMI S.p.A. Address: Via Carlo Ceresa, 10 24015 San Giovanni Bianco BG Italy Phone: +39 0345 40.111 E-mail: info@smigroup.it Monday - Friday: 07:45 - 17:30 Saturday - Sunday: Closed NEWSLETTER Subscribe © SMI S.p.A. 2021 Privacy statement - Legal notice