HOME ABOUT US PRODUCTS MARKETS QUALITY CONTACT EN PRIVACY POLICY HOME PRIVACY POLICY PROCESSING OF PERSONAL DATA In accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 (hereinafter, “GDPR”) and the Constitutional Act 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (hereinafter, “LOPDGDD”), we inform you that all personal data provided by the User through the Website www.natacgroup.com (hereinafter, the “Website”) will be incorporated and processed in the files and processing systems owned by the company Grupo Natac, S.A. (hereinafter, “Natac”) with the sole purpose of being able to attend your requests and keep you informed, even by electronic means, about our products and services. The completion of all the information requested through the Website is necessary in order to ensure optimum provision of the services offered to the User. If all the information required in the Website is not rendered, it is not guaranteed that the information and services provided may be performed, provided correctly or adjusted to the needs of the User. The term User/s is used in this policy to refer to all persons over 18 years old who access the Website. DETAILED INFORMATION ON DATA PROTECTION 1. Data Controller The controller for the processing of the User’s data is the company C/Electrónica 7, 28923, Alcorcón, Madrid, Spain and TIN number B86009859. For any question, doubt or clarification related to this Privacy Policy or the processing of data performed by Natac, you can contact us through the email address privacy@natacgroup.com. 2. General information: description of the information contained in the privacy policy For each of the different data processing performed by Natac, you will find in this Privacy Policy a table identifying the following information: The purposes of the processing of your personal data, that is, the reason why Natac processes your personal data. The legal basis that allow Natac to process your data for each of the indicated purposes. The possible transfer of your data to third parties, as well as the reason for said communication. For these purposes, we inform you that we do not transfer your personal data to third parties unless there is a legal obligation. On the other hand, those in charge of the processing of Natac, that is, the service providers who have to access your personal data for the development of their functions, may have access to your personal data. The service providers who access your personal data, in general, are professionals of the information systems and technology sectors. The table below will indicate, where appropriate, those other sectors that should access your personal data to provide services to Natac. We inform you that you can request more information regarding the recipients of your data by sending an email to the address privacy@natacgroup.com, indicating the specific processing whose recipients would like information. The existence of potential international data transfers. The retention period of your personal data. Likewise, we inform you that your data will be blocked for the attention of judicial, administrative or fiscal claims during the legal terms that result from the applicable legislation. 3. Detailed information about the data processing The User may provide us, on a voluntary basis, personal information, either through certain forms of data collection (included in the Website, social media, records to events in paper format, by phone, etc.), or through email addresses authorized for this purpose. The data processing is based on the following purposes: PURPOSE LEGAL BASE DATA TRANSFER RETENTION PERIOD a) To manage requests made through the contact form or by sending an email. Natac’s legitimate interest to meet the information requirements through the Web or email. Your data may be disclosed to the Natac Group companies (the “Group”), on the legal basis of Natac’s legitimate interest in providing the information that the user has requested. Your personal data will not be accessed by additional service providers than those indicated in section e). Until your information request is solved. b) To manage the contractual relationship with the client Contract performance Your data may be transferred to Group companies and other collaborators necessary to carry out the contract. 6 years in case of contractual relationship. c) To manage the CV received through our Website. Consent Your data may be disclosed to the Natac Group companies (the “Group”), in case there are any job offers that match the candidate’s profile. During 18 months after the hiring process has ended. d) To send you commercial and promotional information that may be of interest to you (newsletters). Consent and contract performance Entities of the Group and other collaborators necessary to carry out the agreed services Until the User revokes its given consent. e) For statistical analysis of visits to the Web and the user’s behavior. Consent Entities of the Group and other collaborators necessary to carry out the agreed services During the time that it is still not obsolete by a new update. f) To properly manage your navigation through this Website. Consent Entities of the Group and other collaborators necessary to carry out the agreed services During the time that it is still not obsolete by a new update. The companies integrate the Natac GROUP are the following: GRUPO NATAC, S.A. GRUPO NATAC S.L. NATAC INGREDIENTS, S.L. NATAC BIOTECH, S.L. NATAC INGREDIENTS, S.L.U. PRONUTRA SOLUTIONS, S.L. NATAC PHARMA, S.L. INNOVAOLEO, S.L. In all cases, Natac will keep the data duly blocked, without giving it any use, while they may be necessary for the establishment, exercise or defence of legal claims or may derive some type of judicial, legal or contractual responsibility from the processing, which must be attended to and for which its recovery is necessary. 4. Categories of Data In accordance with the aforementioned purposes, Natac processes the following categories of data, provided both online and offline by the User: Identification data: name, surname, company, territory, email address. Professional data: curriculum vitae. Through the use of cookies we collect certain information linked to your browsing as, for instance, device identifiers, your provider information, language preference, location and time zone. Its processing and purposes is explained in our Cookies Policy. On the “CONTACT” page, it is possible to briefly explain the reason for the communication by completing a contact form. Keep in mind that there can be no personal questions except those strictly requested by current legislation. Under no circumstances will be communicated data regarding special categories (such as health data, religion, etc.). In case of doing so, the User exempts Natac from total liability. In the event that inappropriate inquiries or content are sent, Natac will proceed to their elimination. By providing us by email personal data, the User guarantees that they are true, accurate, complete and up-to-date, taking responsibility for any direct or indirect damage or loss that may be caused as a result of the breach of such obligation. If you provide third-party data to Natac, the User must have their consent and commit to transfer the information contained in this Policy, exempting Natac from any responsibility in this regard. However, Natac may carry out the verifications to check if the consent is valid, adopting the appropriate due diligence measures, in accordance with the data protection regulations. 5. Children Children underage may not use the services available through the Website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts performed through the Website by minors at their charge, including the completion of the forms with the personal data of said minors and the marking, where appropriate, of the opt-in boxes that accompany them. 6. Exercise of rights We inform you that you may exercise the following rights: Right of access to your personal data to know which ones are being processed and the processing operations carried out with them; Right to rectify any inaccurate personal data; Right to delete your personal data, when this is possible; Right to request the restriction of the processing of your personal data when the accuracy, legality or the need for the processing of the data is doubtful, in which case, we may keep them for the exercise or defence of claims; Right to the portability of your personal data, when the legal basis that enables us for its processing of those indicated in the section “Purpose of the Processing” of this Policy is the contractual relationship or consent; Right to object to the processing of your personal data, when the legal basis that enables us to process those indicated section “Purpose of the Processing” of this Policy is the legitimate interest. For these purposes, we will stop processing your data unless we have a compelling legitimate interest or for the formulation, exercise or defence of claims. Right to revoke your consent at any time. You can exercise your rights at any time and for free by sending an email to privacy@natacgroup.com, REF: Data Protection, indicating the right you wish to exercise and your identification data or by postal mail by writing to: GRUPO NATAC, S.A. C/Electrónica 7 28923, Alcorcón Madrid, Spain The data subject guarantees the veracity and accuracy of the data provided and agrees to keep them duly updated. If you believe that we have not treated your personal data properly, you can contact the Data Protection Officer at privacy@natacgroup.com. However, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you believe that a violation of the legislation on data protection regarding the processing of your personal data has been committed. 7. Security measures Natac adopts the security levels required by the GDPR appropriate to the nature of the data that is being processed at all times. Nevertheless, technical security in a medium such as the Internet is not impregnable and there may be malicious actions by third parties, although Natac puts all the means at its disposal to avoid such actions. 8. International Data Transfer The personal data of the User that we keep will be processed exclusively in member states of the EU or the European Economic Area, respectively. However, if the data processing is carried out by a provider located in a country without the corresponding data protection laws, the processing will be protected by international contracts in accordance with European requirements. We can provide information on the appropriate guarantees, as well as the option to obtain a copy of them, upon request. 9. Scope of application In order to comply with the applicable legislation on data protection, the structure of files, equipment and information systems, will be applied to all files, temporary or permanent, owned by Natac containing personal data, as well as any other equipment or information system that process them. 10. Commercial and promotional information If the User has authorized us to do so, Natac will process the personal data provided with the aim of notifying you of advertisement content and commercial communications of Natac. In that case, you can revoke your consent at any time by clicking on the link provided in each newsletter or by email at privacy@natacgroup.com, REF: Unsubscribe. Newsletters may also contain links to third party sites. We will store your data for as long as you are subscribed to our newsletter. After you unsubscribe, we will block your data in this context so that you will not receive any more newsletters from us in the future. 11. Objection or processing revocation If you have given your consent for the processing of your data, you can revoke this consent at any time in the future. You can send your revocation to privacy@natacgroup.com. Please note that despite any objection or revocation made, we may still be legally required to store the data. Of course, you can object and revoke your consent at any time to the processing of your personal data for advertising purposes. Contact details can be found in Clause 1. 12. Information choices and changes Our marketing emails tell you how to “opt out” of receiving further marketing emails, according to section 10 of this Policy. If you opt out, we may still send you non-marketing emails related to our commercial relationship. You may send requests about your personal information to us through the procedure establish in section 6 of this Policy. You can request to change contact choices or marketing choices and to update, access, delete or make other changes regarding your personal information or content that you post on the Services. In some cases, we may not accept all the requests unless required by law. 13. Social Networks We have set up social media icons on our website. With a simple mouse click you can access the following social media platforms: Twitter and LinkedIn. When visiting our website, no personal data is transmitted to the providers. You can recognize the platform provider by the logo. We offer you the opportunity to go directly to Natac publications on each social network through the icon. We have no influence on the data collected and the data processing procedures on these social networks, nor are we aware of the full scope of the data collection, the purposes of the processing and the retention periods. We also have no information on the erasure of the same. In the event that the followers of our profiles contact Natac through said networks or publish images or information in our profile that contains personal data, it will be the sole responsibility of the User and/or follower, being Natac exempt from all responsibility regarding the content that the User and the follower incorporate in our public profiles. Due to the fact that the profile of Natac on social networks is public, Natac is not responsible for any direct or indirect action carried out by third parties derived from the publication of the User of their personal data in our profiles. Therefore, we strongly ask you to not share any personal or sensitive information and that you carefully read the Privacy Policies and Terms and Conditions of these social platforms to configure your profile with the degree of privacy you want. Anyone who does not wish to continue to be a follower of Natac in the social networks in which it is present, can stop following said profile as provided in the Terms and Conditions of the corresponding social platform. Below you can find the addresses of the social media platforms where you can view their privacy statements: Twitter, Inc, 1355 Market St, Suite 900, San Francisco, California 94103, USA; twitter.com/privacy. LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; linkedin.com/legal/privacy-policy. 14. Confidentiality and professional secrecy The data collected in all the private communications between Natac and the Users will be processed with absolute confidentiality, committing Natac to the obligation of secrecy of the personal data, to its duty to keep them and adopt all the measures necessary to prevent their alteration, loss and unauthorized access, in accordance with the applicable legislation. In addition, information of any kind that the parties exchange with each other shall also be classified as confidential, as well as any information that the parties agree to have such nature, or the one that simply deals with the content of such information. The visualization of data over the Internet, will not imply direct access to them, unless there is express consent from its holder for each occasion. 15. Links In relation to the links to other portals or web pages not managed by Natac that may appear on the portal for information purposes, Natac does not exercise any control over them, nor does respond to the information accessed. We ask you to visit these websites directly to obtain information on their Privacy Policy that provides information regarding data protection, security, data collection and provisions regarding the transmission of data. Natac will not be responsible for any action taken by, or the contents of, these websites. Unless Natac has authorized it in advance and in writing, you cannot insert a link, hyperlink, framing or similar link on the Website. 16. Changes in security and data protection policy Natac reserves the right to modify its security and data protection policy in order to adapt it to new legislation or jurisprudence, as well as those that may derive from existing standard codes in the matter, or by strategic corporate decisions, with effect from the date of publication of this modification on the Web page. 17. Cookies Natac will only use data storage and retrieval devices (“Cookies”) when the User has given his prior consent for it in accordance with what is indicated in the pop-up window of the user’s browser when accessing the Website for the first time and in the other terms and conditions indicated in the Cookies Policy that every user must know about. Last update: Oct 2020. NEWSLETTER Receive all our latest news: I have read and I accept the processing of my data, in accordance with the Privacy Policy. I agree to receive commercial communications We inform you that Grupo Natac, S.L. and subsidiaries, are the data controllers of the processing of your personal data for the purpose of keeping you informed about our products and services and upcoming events that may be of interest to you, with your authorization. You have the right to access, rectify and erase your data, as well as other rights, as explained in the additional information on our Privacy Policy. By clicking on the “Subscribe” button, you declare that you know and understand NATAC’s Privacy Policy. PRODUCTS Extracts Portfolio Full Spectrum Branded Ingredients MARKETS Nutraceutical Pharmaceutical Animal Nutrition Food Cosmetics NATAC Quality R&D About us FAQs News Contact Where are we? 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