MENU Non-Medicare Member Support Medicare Member Support Send a Message to Support LOG IN View Your Health Plan Log In Forgot Password Member Account Registration Print Your ID Card Pay Your Premium Check Your Copays & Deductibles View Your Claims & More Sign Up Now Tools and Resources Care Management and Wellness Plan Documents for Members Compliance Individuos y Familias For Providers LOG OUT COVID-19 Updates COVID-19 testing and vaccination are available to health plan members at zero out-of-pocket cost. Click here for more information and benefit updates. Not Yet a Member? Talk to a Licensed Insurance Agent to discuss a plan that fits your health needs. Medicare Plans Learn about our Medicare Plans. 1-800-782-5068 (TTY: 711) Non-Medicare Plans Learn about Individual & Family Plans. 1-866-522-2515 (TTY: 711) INDIVIDUALS & FAMILIES EMPLOYERS PROVIDERS AGENTS & BROKERS MEDICARE MEDICAID Sorry, but your browser doesn't support HTML5 video Healthcare fit for Texas Choose from a variety of health plans for Texans big and small. Have a question? Message us through the member portal. The new year has brought new members to our health plan, and we're receiving more phone calls than usual. We want you to know that we value your phone call and are actively working to reduce wait times. Did you know you can send your inquiry through the secure messaging feature of the MyBSWHealth member portal and we’ll get back to you, usually within 1-2 business days? Click here for other helpful information and resources, including Frequently Asked Questions and how to access your plan information 24/7. RightCare members can access the member portal at RightCare.FirstCare.com. Looking for your Member ID Card? If you’re a new or renewing member and haven’t yet received your ID card in the mail, you can access it anytime on the MyBSWHealth member portal. Just log in to MyBSWHealth.com, click on Insurance & Billing, then Scott and White Health Plan, and select “ID Card.” Check out our Member Portal User Guide for more information on this and other helpful features. Important Member Portal Updates Individual & Family, Group and Medicare members: The new MyBSWHealth 24/7 member portal experience is live. Learn more here. RightCare members: Visit RightCare.FirstCare.com for access to 24/7 self-service. COVID-19 Updates COVID-19 testing and vaccination are available to health plan members at zero out-of-pocket cost. Click here for more information and benefit updates. Scott and White Health Plan Acquires FirstCare Health Plans Scott and White Health Plan, part of Baylor Scott & White Health, has acquired FirstCare Health Plans. The combined plans will cover almost 400,000 members across North, West, and Central Texas. Visit SWHP.org/FirstCare for details. Find a Provider Nurse Advice Line Get advice from a nurse. 1-877-505-7947 (TTY: 711) Members Get assistance with your health plan. Individuals & Family Plan Members Information and support for Marketplace insurance plan 1-844-633-5325 (TTY: 711) 7 a.m. to 7 p.m. Central Time, Monday-Friday Employer Group Plan Members Information and support for Employer Group insurance plans 1-844-633-5325 (TTY: 711) 7 a.m. to 7 p.m. Central Time, Monday-Friday BSW SeniorCare Advantage Medicare Members Information and support for Medicare Advantage plans 1-866-334-3141 (TTY: 711) 7 a.m. to 8 p.m. Central Time, daily RightCare Members Information and support for the STAR Medicaid Plan 1-855-897-4448 (TTY: 711) 8 a.m. to 5 p.m. Central Time, Monday-Friday (except for state-approved holidays) A healthy range of plan options Individual & Family Plans Find an HMO or EPO plan that works for you. Learn More Medicare If you're ready for Medicare, we're ready to get you covered. Learn More STAR Medicaid Elevate STAR coverage with our RightCare plan. Learn More Download the MyBSWHealth App Learn more about the app, watch the video. Download the MyBSWHealth app to access your plan information and ID card on your mobile phone. All the resources you need to manage your health Find a doctor, pharmacy or facility near you. Find a Provider Get personalized strategies for a healthy life. Wellness Assessment View your Explanation of Benefits. View your EOB Language Center & Non-Discrimination Notices Multi-language assistance and translator services 1-844-633-5325 (TTY: 711). ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-633-5325 (TTY: 711). English Español (Spanish) français (French) 한국어 (Korean) 日本語 (Japanese) Tagalog (Tagalog) العربية (Arabic) 中文 (Chinese) русский (Russian) ગુજરાતી (Gujarati) हिंदी (Hindi) فارسی (Farsi) اردو (Urdu) ລາວ (Lao) deutsche (German) Tiếng Việt (Vietnamese) The National Committee for Quality Assurance (NCQA) awarded Scott and White Health Plan an Accredited Status (Commercial, Marketplace HMO, recertified 03/2021) - reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement. Be your healthiest self with SWHP Learn More About Us The SWHP Difference Careers Leadership Plans Directory of Plan Documents HMO Plans EPO Plans STAR Medicaid Site Sections Home For Providers Pharmacy Services For Employers For Agents & Brokers Site Portals Member Portal Provider Portal Employer Portal Support Call Support 1-800-633-5325 Language Assistance Nurse Advice Line 1-877-505-7947 Message Us Social Media © 2021 Scott and White Health Plan Privacy Policy Report Fraud, Waste & Abuse Interoperability API for Developers Interoperability Notice Scott & White Care Plans and Insurance Company of Scott and White are wholly owned subsidiaries of Scott and White Health Plan.