Individuals  Families PAY BILL SEARCH SITE LOG IN Find a Health Plan Medicare Find a Doctor My Health Tools, Forms  More Home Individuals & Families Tools, Forms & More Drugs Covered Mail Order Mail Order Did you know that you could have your prescriptions mailed to your home? With Independent Health’s mail order program *, you can skip the wait at your local pharmacy and have your medications delivered directly to your front door at no additional cost, which could save you both time and money. If you are a Medicare Advantage plan member, learn more about this convenient option. What You Get Convenient deliveries – directly to your home for FREE (express shipping is available for an additional charge). Cost savings – you may receive a 90-day supply of maintenance medications at a reduced copayment (depending on your plan). How it Works Get a new prescription from your doctor. You are required to have a 30-day supply filled at a local pharmacy before you can have your prescription filled through a mail order pharmacy. Once you have done this, ask your doctor to write your next prescription for a 90-day supply for mail order, plus refills for up to one year, or as appropriate. Register with a mail order pharmacy. Independent Health currently has partnered with two vendors, offering a choice to our members. You will need your ID card to register, which you can do online, by phone, or through the mail by completing your preferred pharmacy’s form: WEGMANS MAIL ORDER PHARMACY SERVICES Online: www.Wegmans.com/Pharmacy Phone: 1-888-205-8573 (TTY/TDD: 1-877-409-8711) Mail: Wegmans Mail Order Form PROACT PHARMACY SERVICES Online: https://secure.proactrx.com/mail-order/1/ Phone: 1-888-425-3301 Mail: ProAct Mail Order Form Pay your copayment. You can use Visa, MasterCard, Discover or American Express, or you may elect to pay by check or money order. Receive your medications within two weeks. If you have questions about the status of your mail order prescription, please contact the mail order pharmacy directly. Refill your prescriptions online, by phone or through the mail. Have your member ID card and prescription numbers readily available. If you choose to pay by credit card, have that available as well. If you have questions about your coverage and benefits, please call Independent Health’s Member Services at (716) 631-8701 or 1-800-501-3439, Monday – Friday, 8 a.m. – 8 p.m. TTY users can call 711. *Medications available through mail order pharmacies depend on the plan you have through your employer. Please check your summary plan description for the types of medications you may obtain through mail order. Medicare Members Medicare Advantage Plan Members have access to unique Mail Order pharmacy benefits. Mail-Order Forms Prior Authorization Form Wegmans Mail-Order Form ProAct Automatic Refill Form ProAct Patient Profile Form Questions? Call Us. (716) 635-7880 or 1-888-878-9172. TTY/TDD users may call (716) 631-3108. Independent Health Individuals & Families Employers Brokers Providers About Us In the Community Our Related Sites redshirttreatment.com pbdrx.com novahealthcare.com MyIH Mobile App Amazon Alexa Skill Healthy Vision Blog Helpful Links Contact Us Careers Telemedicine Benefit 24-Hour Medical Help Line Find a Doctor Insights Helpful Links Continues Glossary of Terms Frequently Used Forms Surprise Bill Law Nurse Chat Newsroom Web Accessibility © 2021 Independent Health Association, Inc. Privacy & Security Policies & Disclaimers Technical Support Sitemap Language Help & Nondiscrimination Feedback