Home - Pro Offer - Balladins General Conditions of Sale Destination * Arrival date * Departure date * I don't have specific dates Adult (s) * 1 2 3 4 5 6 7 8 9 10 Child (ren) --- 1 2 3 4 5 6 7 8 9 10 Promo code advanced search France Belgium Germany E-mail Reservation number Print this page Balladins General Conditions of Sale Take note of the general conditions of the Balladins site! 1 - Booking conditions Your online reservation on the Balladins.com site is systematically guaranteed and you must provide your bank card number to confirm the reservation. A reservation confirmation email will be sent to you with your reservation number. An invalid credit card results in the cancellation of the reservation. Online reservations can be made up to 6 p.m. for same day arrival. For some Balladins hotels, online booking may not be possible; you should then contact the Balladins Central Reservation: 32 60 say “Balladins” (indigo number: € 0.15 / min). 2 - Cancellation conditions Any reservation cancellation must be made before 6 p.m. on the day of arrival, either online via the link on your confirmation e-mail, or with the central reservation; a cancellation confirmation email will then be sent to you. Cancellation can also be made directly with the hotel. In case of no-show and in the absence of cancellation before 6 p.m., the 1st night will be charged to you and the remainder of the stay will be canceled. In the event of partial cancellation of the stay, the client must notify the hotel upon arrival. For certain tariff offers, special cancellation conditions modifying these general conditions may apply. 3 - Accommodation Room rentals, with local exceptions, go from noon to noon. As the hotel may be closed during the day or beyond a certain time in the evening (information can be found on the information page of the chosen establishment), we strongly advise you to call the hotel in order to obtain the procedure to follow in order to take possession of your room. 4 - Terms of payment The accepted credit cards are those appearing on the information page of the reserved hotel, in effect at the time of your reservation. 5 - Price The prices mentioned on the site are in euros. They are understood to be per room and per night, all taxes included, excluding any additional tourist tax, and, where applicable, specific supplements. 6 - Liability and complaints Les hôtels sont seuls responsables envers les clients d’éventuels dommages survenus au cours du séjour. Nous vous précisons que les photographies sont données à titre indicatif et ne constituent pas un engagement contractuel. Toute réclamation pour mauvaise exécution du contrat de réservation doit être signalée sur place en exposant vos griefs dans les 24 heures suivant votre arrivée. Si vous n’avez pu obtenir satisfaction, faites constater par écrit votre réclamation par l’hôtel concerné et adressez ce document dans un délai maximum de 30 jours à compter de votre date de retour à : Dynamique Hôtels Management 52, rue Marcel Dassault 92514 Boulogne Billancourt Cedex. Pour certaines offres tarifaires, des conditions particulières modifiant les présentes conditions générales peuvent s’appliquer. Le groupe Investors Contact Customer services Loyalty cards Groups & TO Companies Sports clubs Seminars Terms of Sales Terms of use Legal Notice Sitemap All Balladins hotels The group Investors Sports clubs Companies Group & TO Pro offer