Menu Personal Service is the Vintage Advantage How to Prepare When Having a Security System Installed November 11, 2017 Charles Gerringer Customer Connection So you have purchased a security system and the installation has been scheduled, now what do you need to do to prepare? When doing the installation, the installer will need access to a good portion of your home. It is helpful if all areas where there will be devices installed can be cleared so that the installer has easy access to those areas. This would include the outside of the home if we are installing items such as cameras. Please help by confining pets and keeping small children occupied. Although we love pets and children , we do not want anyone to accidentally get hurt. Make sure to set aside some time for after the installation free from distraction, so that we may give you thorough and proper instruction on how to use your new system. Make sure that your internet service is active as many items and features require internet. You also should be aware of your wireless network name (SSID) and password so that security items can be connected. If you are A Vintage Interactive customer , you can download the app to your smartphone in advance of the installation. The Alarm.com app can be found at either the Google Play Store or the Apple App Store by searching Alarm.com. Share Facebook Google+ LinkedIn Email PREVIOUS NEXT Navigation Customer Connection ARCHIVES Archives Select Month August 2021 May 2021 March 2021 February 2021 November 2018 July 2018 May 2018 November 2017 October 2017 September 2017 August 2017 August 2012 WHAT OUR CUSTOMERS SAY “We had a new system installed and could not be more pleased. The customer service is just as strong as the installers. The price was most competitive. We definitely recommend this company for all of your security needs.” — Susie S. Secure what matters to you. Contact Us to Get Started Contact Information Maryland Office 8220-A Stayton Drive Jessup, MD 20794 Northern Virginia Office 8014 Flannery Court Manassas, VA 20109 Southern Maryland Office 2196 Solomons Island RdSuite 1 Prince Frederick, MD 20678 Toll Free Phone: 877.767.1800 Vintage Interactive Login Follow Us Facebook Twitter LinkedIn YouTube See our reviews on Copyright © 2021 Vintage Security | Website Design by Wood Street, Inc.