Work with us Press & News Contacts ABOUT EXPERTISE PROJECTS SUSTAINABILITY Privacy Policy of www.ycom.it/ This Website collects some Personal Data from its Users. Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section. This document can be printed for reference by using the print command in the settings of any browser. OWNER AND DATA CONTROLLER YCOM s.r.l. Str. Provinciale 15 per Calestano, 12 43044 Stradella di Collecchio (Parma) Italy Tel: +39 0521 804686 Owner contact email: info@ycom.it TYPES OF DATA COLLECTED Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Usage Data; Cookies; first name; last name; phone number; email address. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner. MODE AND PLACE OF PROCESSING THE DATA METHODS OF PROCESSING The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time. LEGAL BASIS OF PROCESSING The Owner may process Personal Data relating to Users if one of the following applies: Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law; provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof; processing is necessary for compliance with a legal obligation to which the Owner is subject; processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party. In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract. PLACE The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section. RETENTION TIME Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore: Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner. The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period. THE PURPOSES OF PROCESSING The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Analytics, Contacting the User, SPAM protection and Tag Management. For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”. DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA Personal Data is collected for the following purposes and using the following services: ANALYTICS The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. GOOGLE ANALYTICS (GOOGLE IRELAND LIMITED) Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy – Opt Out. CONTACTING THE USER CONTACT FORM (THIS WEBSITE) By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data processed: email address; first name; last name; phone number. DISPLAYING CONTENT FROM EXTERNAL PLATFORMS This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it. GOOGLE FONTS (GOOGLE IRELAND LIMITED) Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: Ireland – Privacy Policy. FONT AWESOME (FONTICONS, INC. ) Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Usage Data. Place of processing: United States – Privacy Policy. YOUTUBE VIDEO WIDGET (GOOGLE IRELAND LIMITED) YouTube is a video content visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Cookies; Usage Data. Place of processing: Ireland – Privacy Policy. GOOGLE MAPS WIDGET (GOOGLE IRELAND LIMITED) Google Maps is a maps visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Tracker; Usage Data. Place of processing: Ireland – Privacy Policy. SPAM PROTECTION This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM. GOOGLE RECAPTCHA (GOOGLE IRELAND LIMITED) Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Personal Data processed: Tracker; Usage Data. Place of processing: Ireland – Privacy Policy. TAG MANAGEMENT This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data. GOOGLE TAG MANAGER (GOOGLE IRELAND LIMITED) Google Tag Manager is a tag management service provided by Google Ireland Limited. Personal Data processed: Usage Data. Place of processing: Ireland – Privacy Policy. THE RIGHTS OF USERS Users may exercise certain rights regarding their Data processed by the Owner. Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with the Owner to find out which rights apply to them. In particular, Users have the right to do the following: Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data. Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below. Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing. Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected. Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it. Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner. Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof. Lodge a complaint. Users have the right to bring a claim before their competent data protection authority. DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection. Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document. HOW TO EXERCISE THESE RIGHTS Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month. APPLICABILITY OF BROADER PROTECTION STANDARDS While most provisions of this document concern all Users, some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards. Such broader protection standards apply when the processing: is performed by an Owner based within the EU; concerns the Personal Data of Users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users; concerns the Personal Data of Users who are in the EU and allows the Owner to monitor such Users’ behavior taking place in the EU. COOKIE POLICY This Website uses Trackers. To learn more, the User may consult the Cookie Policy. ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING LEGAL ACTION The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities. ADDITIONAL INFORMATION ABOUT USER'S PERSONAL DATA In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request. SYSTEM LOGS AND MAINTENANCE For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose. INFORMATION NOT CONTAINED IN THIS POLICY More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document. HOW “DO NOT TRACK” REQUESTS ARE HANDLED This Website does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies. CHANGES TO THIS PRIVACY POLICY The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required. Definitions and legal references PERSONAL DATA (OR DATA) Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. USAGE DATA Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment. USER The individual using this Website who, unless otherwise specified, coincides with the Data Subject. DATA SUBJECT The natural person to whom the Personal Data refers. DATA PROCESSOR (OR DATA SUPERVISOR) The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy. DATA CONTROLLER (OR OWNER) The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website. THIS WEBSITE (OR THIS APPLICATION) The means by which the Personal Data of the User is collected and processed. SERVICE The service provided by this Website as described in the relative terms (if available) and on this site/application. EUROPEAN UNION (OR EU) Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area. COOKIE Cookies are Trackers consisting of small sets of data stored in the User's browser. TRACKER Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device. LEGAL INFORMATION This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy relates solely to this Website, if not stated otherwise within this document. Latest update: December 10, 2020 iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided. COOKIE POLICY OF WWW.YCOM.IT/ This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website. For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker. Some of the purposes for which Trackers are used may also require the User's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document. This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session. In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner. ACTIVITIES STRICTLY NECESSARY FOR THE OPERATION OF THIS WEBSITE AND DELIVERY OF THE SERVICE This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service. THIRD-PARTY TRACKERS SPAM PROTECTION This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM. GOOGLE RECAPTCHA (GOOGLE IRELAND LIMITED) Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Personal Data processed: Tracker and Usage Data. Place of processing: Ireland – Privacy Policy. OTHER ACTIVITIES INVOLVING THE USE OF TRACKERS EXPERIENCE ENHANCEMENT This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms. DISPLAYING CONTENT FROM EXTERNAL PLATFORMS This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it. YOUTUBE VIDEO WIDGET (GOOGLE IRELAND LIMITED) YouTube is a video content visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy. GOOGLE MAPS WIDGET (GOOGLE IRELAND LIMITED) Google Maps is a maps visualization service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages. Personal Data processed: Tracker and Usage Data. Place of processing: Ireland – Privacy Policy. MEASUREMENT This Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service. ANALYTICS The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. GOOGLE ANALYTICS (GOOGLE IRELAND LIMITED) Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy – Opt Out. HOW TO MANAGE PREFERENCES AND PROVIDE OR WITHDRAW CONSENT There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant: Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers. Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available. It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent. Other Trackers in the browser’s local memory may be cleared by deleting the browsing history. With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party. LOCATING TRACKER SETTINGS Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google Chrome Mozilla Firefox Apple Safari Microsoft Internet Explorer Microsoft Edge Brave Opera Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting). OWNER AND DATA CONTROLLER YCOM s.r.l. Str. Provinciale 15 per Calestano, 12 43044 Stradella di Collecchio (Parma) Italy Tel: +39 0521 804686 Owner contact email: info@ycom.it Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document. Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website. Definitions and legal references PERSONAL DATA (OR DATA) Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. USAGE DATA Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment. USER The individual using this Website who, unless otherwise specified, coincides with the Data Subject. DATA SUBJECT The natural person to whom the Personal Data refers. DATA PROCESSOR (OR DATA SUPERVISOR) The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy. DATA CONTROLLER (OR OWNER) The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website. THIS WEBSITE (OR THIS APPLICATION) The means by which the Personal Data of the User is collected and processed. SERVICE The service provided by this Website as described in the relative terms (if available) and on this site/application. EUROPEAN UNION (OR EU) Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area. COOKIE Cookies are Trackers consisting of small sets of data stored in the User's browser. TRACKER Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device. LEGAL INFORMATION This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy relates solely to this Website, if not stated otherwise within this document. Latest update: December 10, 2020 iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided. 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