Skip Navigation Download Acrobat Reader 5.0 or higher to view PDF files. your business SCHEDULER OPEN SEARCH FORM OPEN LOGIN FORM OPEN MENU MEMBER SERVICES Print this page To simplify every aspect of your financial life...it’s why we're here. So, if you have questions about any of the services listed below, call 920-494-2828 or stop at a branch to talk with one of our Member Service Representatives. JUMP TO: Online Services Harland Clarke check reorder (Opens in a new window) Make a Web Payment (Opens in a new window) LOST OR STOLEN CARD/FRAUD If your card is lost or stolen, or if you feel like there’s been fraud on your account, don’t panic. Contact us to report it and get a replacement card. You may also be interested in using CardValet to keep tabs on your debit card. REPORT A CARD LOST OR STOLEN CHANGE YOUR CONTACT INFORMATION Sometimes things change. Like your address, email, or phone number. If that’s the case, just keep us in the loop. Keeping your contact info up to date means you won’t miss any important news and we can also verify who you are when needed. You can securely update your info in the following ways: Login to your Online Banking account, click on "Profile" then "Profile Updates" then select what you would like to manage. (Address and Phone Number, Email Address, etc.) Complete this form (Opens in a new window) and mail to our PO Box (Opens in a new window) Stop in any Capital branch REORDER CHECKS Special discounts may apply on check reorders when you call or stop in any Capital branch. You can also reorder checks online (Opens in a new window) from Harland Clarke, through Online Banking, or by calling 800-728-4294 (discounts don’t apply). Due to postal service challenges, delivery time is currently 4-6 weeks. PHONE BANKING Simple is good, right? That’s phone banking – just dial the number, follow the prompts and you’re in. Call 800-939-3899 or 800-352-8528 to get started! Check account balance and history Transfer funds between accounts Make payments to your Capital loan OTHER SERVICES Sometimes you just need a little one-on-one. Stop by the Capital branch that works best for you and we can help you with all of these and more: Cashiers Checks Direct Deposit Notary Service Safe Deposit Boxes (Opens in a new window) Wire Transfers (incoming and outgoing) Routing Number: 275978394 mobile banking Car Finder visa travel & gift cards LOCATIONS CAREERS call us 1 920.494.2828 1 800.728.4294 CAPITAL CU CAPITAL CREDIT UNION © 2021 ROUTING NUMBER: 275978394 Privacy Policy (Opens in a new window) Terms of Use (Opens in a new window) Security Lost or Stolen Card/Fraud Rates and Fees back to top Like us on Facebook Follow us on Twitter Follow us on Linked In