Toggle Nav My Cart LOGIN Search Home Terms and Conditions Domestic Terms and Conditions Domestic Terms and Conditions | International Terms and Conditions Liquid Fuel Terms & Conditions Oil Deliveries will be delivered to your delivery address within 5 days. Delivery can take place anytime between 7am-9pm. Please provide us with your daytime telephone number so we can contact you in advance if needed about your delivery. Returns/Refund Policy If for any reason you fail to accept delivery of any of the Goods when they are ready to be delivered or Capper Trading is unable to deliver the Goods as a result of any failure on your part to provide safe access to your tank on the agreed delivery day, Capper Trading shall have no liability to you for late delivery and reserve the right to apply a £20 charge in the event of a failed delivery attempt. Where the company’s product is delivered in bulk through hose, delivery shall be deemed to have taken place where such product passes from the tank wagons hose of the Company attached thereto. In all cases delivery shall be deemed to take place on transfer of such product to the buyer or his agent in which a contract will be formed. All orders are accepted subject to availability of the Company’s product and no liability is accepted by the Company for any loss or damage whatsoever caused by delay in delivery, howsoever arising. Any date or dates for delivery constitute only a statement of expectation and shall not be binding. The buyer shall take delivery at any time when its premises are open for business. The company has the right to cancel orders and refund customers' money in the event of typological errors involved with pricing. Retail Shops Items If you, the customer refuses delivery and the reason is buyer remorse (change of mind, found a better price) then the company has the right to charge a restocking fee equal to the shipping costs. The shipping costs are equal to what the company paid in shipping to send the product to the customer plus the shipping fee to have the item returned. Note that if the customer refused delivery for a legitimate reason (shipping box was damaged, item arrived late, etc.) then you cannot be charge a restocking fee. The company shall not be liable for any loss or damage whatsoever (except for death or personal injury resulting from the negligence of the company) caused by or by arising out of or in connection with the use or handling of the company’s product after the risk therein has passed to the buyer and the buyer shall fully indemnify the company against all claims which may be made against the company for such loss or damage against all costs and expenses incurred by the company in connection therewith including the costs and expenses investigating any such claims. Email Disclaimer The information contained in this email transmission is confidential and intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy, distribute or retain this message or any part of it. If you have received this email in error, please notify the sender and delete the email from your system. The opinions / views / comments on this e-mail are mine and do not necessarily reflect any views or policies of Capper Trading. This footnote also confirms that this email message has been scanned for the presence of computer viruses. Capper Trading however accepts no responsibility for changes to or interception of this email after it was sent or for any damage to the recipient's systems or data caused by this message or its attachments. All Web site design, text, graphics, the selection and arrangement thereof, underlying source code, and all other material on this Web site are copyright Capper Trading. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Capper Trading. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of Capper Trading is strictly prohibited. ________________________________________ Disclaimer TO THE FULLEST EXTENT PERMITTED AT LAW, Capper Trading IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEB SITE OR ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Capper Trading DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Capper Trading nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. ________________________________________ Privacy Policy At Capper Trading, we are committed to protecting your privacy. We use the information we collect about you in order to improve the service we provide. Please read on for more detail about our privacy policy. What information do we collect? How do we use it? When you make an enquiry, we need to know your name and e-mail address. This enables us to contact you urgently if there is a problem with anything. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the website. Will Capper Trading disclose the information it collects to outside parties? Capper Trading does not sell, trade or rent your personal information to others. Your Consent By using our Web site, you consent to the collection and use of this information by Capper Trading. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. ________________________________________ Conditions of Website Use Governing Law and Contract Formation No contract will subsist between you and Capper Trading for the sale by it to you of any product unless and until Capper Trading dispatch and delivers your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Capper Trading sends the email to you (whether or not you receive that email). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of Northern Ireland, and you and Capper Trading irrevocably submit to the non-exclusive jurisdiction of the Northern Irish Courts. Get Price Alerts We also send you the latest news, advice and price alerts straight to your inbox. Sign Up for Get Price Alerts: Sign up By signing up to our newsletter you agree to our Privacy Policy. Coal Oil Other Fuels Animal Feed Animal Bedding Shop Logistics Contact Delivery Blog About Us Job Opportunities 028 8772 3736 Get Directions Mon–Fri 08.00 – 20.00 Sat 08.00 – 17:30 Sun Closed Shop Securely. 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