Want Us to Call you? Products Contact Us About Us Support Request Service Request Supplies Products Choose a Logo to Find Drivers for your Products For latest news on this issue please continue below the removal instructions. 3/9/21 Windows has release an update that cause’s the computer to crash or blue screen when printing. This issue has been noticed to affect multiple printer manufacturer’s . To fix this issue the Windows Update Must Be Removed! Window Update KB5000808 and or KB5000802 have been noted to cause the issue. Remove an installed Windows update in windows10 Select the Start button, then select Settings > Update & Security > Windows Update > View your update history > Uninstall updates . Right-click the update you want to remove, and then select Uninstall either of the following updates KB5000808, KB5000802. **************************************UPDATED: 3/11/21********************************************** This update will reinstall unless you delay updates until Microsoft can create a fix on their end. Disclaimer: USE AT YOUR OWN RISK In Windows 10 Pro, Windows 10 Enterprise, Windows 10 Education, and Windows 10 S, you can defer features and quality updates to your PC. When you defer feature updates, new Windows features won’t be offered, downloaded, or installed for a period of time that is greater than the deferral period set. Deferring feature updates doesn’t affect security updates, but it does prevent you from getting the latest Windows features as soon as they’re available. Select the Start button, then select Settings > Update & Security > Windows Update . Under Update settings, select Advanced options. From the boxes under Choose when updates are installed, select the number of days you would like to defer a feature update or a quality update. ___________________________________________Updated 4/4/21_______________________________________________________ The windows update has been fixed by the recent Windows Update release. Some computers are still reinstalling the problem file which causes the same issues. To fix either remove the problem file again as stated above or try to check for update again in attempt to get the update that fixes the issue. Depending on your version of Windows 10 we have seen different files fix this issue. KB5001649 & KB5000842 have both been seen to fix the issue. Copyright © 2021 N & L Business Systems, Inc.

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