COVID-19 RESOURCE CENTER PMA Companies' Response to COVID-19 PMA Companies has taken the steps necessary to ensure the safety of our employees and provide seamless service to our clients, brokers, and business partners. All of our employees have transitioned to remote work and are operating at full capacity. Mid-Year Update from John Santulli, PMA Companies President & CEO COVID-19 Response Letter from John Santulli, PMA Companies President & CEO We understand that the COVID-19 situation raises questions and concerns. Below is important information which you may find helpful. As always, please contact your PMA Representative if you need further assistance. We are ready to work through this together. Information Regarding Our Essential Services We will continue to provide you with the exceptional service, underwriting expertise, and industry knowledge you have come to expect. Please direct any questions to your local PMA Companies contact. Audit & Payroll Billing Risk Control Services Claims Customer Service Center Claims FAQs What Steps Have You Taken to Limit Employee Exposure During the Pandemic? How Are You Communicating With Customers, Brokers, Injured Workers and Claimants? What Are Your Technological Capabilities Related to Key Claims Functions? Should I Expect Any Changes in My Ability to View or Access PMA Cinch, the Risk Management Information System (RMIS), or Associated Data? Are There Any Changes to the Claim Intake or Claim Reporting Process? What Additional Tools and Services are Available to Me During this Time? PMA Resources Claims Service Response Plan Employee Safety, Wellness & COVID-19 Next Steps "PMA Perspectives" – Conversations About COVID-19 State-Specific COVID-19 Resources Colorado New Jersey Additional COVID-19 Resources OSHA Issues Emergency Temporary Standard for the Healthcare Industry American Society for Health Care Risk Management COVID-19 Resources for Health Care Risk Managers CDC COVID-19 Response Center CDC's Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19) WHO COVID-19 Pandemic Resource Center U.S. Department of Labor Coronavirus Resources President's Coronavirus Guidelines for America Questions or Inquiries? PMA is Here to Help. Contact PMA Companies Legal Disclaimer Privacy Policy Employees Careers 380 Sentry Parkway, P.O. Box 3031, Blue Bell, PA 19422 800.222.2749 © 2021 PMA Companies. All Rights Reserved.