Mission & Vision Adult & Dislocated Worker & Youth Services Business Services Meetings Current Page: Policies & Procedures Mississippi Valley Workforce Development Board Bylaws ARTICLE IV VISION The vision for the LWDB is to serve as a strategic leader and convener of local workforce system stakeholders. The LWDB partners with employers and the workforce system to develop policies and investments that support workforce system strategies that support regional economies, the development of effective approaches including local and regional sector partnerships and career pathways, and high-quality, customer-centered service delivery and service delivery approaches. Policies & Procedures MVWA Support Service Policy Support services are available to WIOA Adult, Dislocated Workers, and Youth who meet WIOA eligibility requirements as described below. As WIOA programs are not an entitlement, supportive service payments are made on a case -by-case basis only when determined necessary and allowable. Due to funding limitations, WIOA supportive services are always the last resort. All other sources of funding must be sought first and documented to avoid duplication of services. All attempts to find other supportive service funding and the reasons for needing WIOA funding must be documented in the state case management system. Potential sources for other funding may include state-funded sources, Pell Grants, or Trade Adjustment Assistance (TAA). MVWA On-the-Job Training Policy On-the-Job Training (OJT) is training by an employer that is provided to a paid participant while engaged in productive work to develop specific occupational skills or obtain specialized skills required by an individual employer that the participant does not already possess. MVWA Service Provider Procurement Policy Awards for contracts are made to service providers who can provide services that are the most advantageous to the Mississippi Valley Workforce Area regarding service, price and other specific factors. It must be understood that any and all services procured are the best available to meet the employment and training needs of eligible individuals that reside in the Mississippi Valley Workforce Area. MVWA Participant Grievance or Complaint Procedure These procedures are for Service Providers clients who have been denied access to a WIOA Basic or Individualized Services. Service providers may provide customers with access to programs and services operated and administered by other organizations and agencies. Applicants/clients/participants may file a complaint about any aspect of their WIOA participation. If you have a complaint or grievance about programs or services administered by other organizations and agencies, you may need to process your complaint or grievance in accordance with the rules and procedures in place for that entity. Except for complaints alleging fraud, criminal activity, discrimination or sexual harassment, complaints shall be made within one year of the alleged occurrence. MVWA Youth Incentive and Stipend Policy The criteria for incentive awards are tied to the youth performance outcomes as established by WIOA. Incentives may be awarded to participant based upon their progress and/or achievement of milestones in the program tied to work experience, education, or training outlined in their Individual Service Strategies (ISS). Social Media Policy Social media (including personal and professional websites, blogs, chat rooms and bulletin boards; social networks, such as Facebook, LinkedIn and Twitter; video-sharing sites such as YouTube; and e-mail) are a common means of communication. Social media will be used to inform people of WIOA activities and services available throughout the MVWA Individual Training Account Policy ITAs are one training option available to eligible and appropriate participants when it is determined by a Career Navigator that they will be unlikely or unable to obtain or retain employment that leads to self-sufficiency or higher wages from previous employment through career services alone. An ITA is limited in cost and duration and must result in employment leading to economic self-sufficiency or wages comparable to or higher than wages from previous employment. Conflict of Interest Policy A conflict of interest policy is required to ensure that individuals or representatives of organizations entrusted with public funds will not personally or professionally benefit from the award, administration, or expenditure of such funds. Youth Work Experience Policy WIOA Youth WEP is defined in Interim 20 CFR Section 681.600 as: a planned, structured learning experience that takes place in a workplace for a limited period of time. WEP may be paid or unpaid, as appropriate. Selective Service Policy This policy provides guidance regarding the Selective Service registration requirements for participation in Workforce Innovation and Opportunity Act (WIOA) funded services including specific requirements, acceptable documentation, and questions to help local areas with determining whether failure to register by a current or potential WIOA participant was knowing and willful. WIOA Eligibility Policy The Workforce Innovation and Opportunity Act (WIOA) Title I program is designed to provide employment and training opportunities to those who can benefit from, and who are in need of such opportunities. Meeting the eligibility criteria for a WIOA‐funded program does not entitle an Adult, Dislocated Worker or Youth to receive certain employment and training services. This policy covers WIOA participants under the funding streams of Adult, Dislocated Workers, and Youth. MVWA Memorandum of Understanding This Memorandum of Understanding (MOU) confirms the understanding of the operation and management of the IowaWORKS centers in the Mississippi Valley Workforce Area (MVWA) and is executed between the MVWA Local Workforce Development Board, the IowaWORKS system Partners, and the Chief Lead Elected Official. Laptop Checkout Policy This policy provides the responsibilities associated with acceptable use of laptop equipment checked out from MVWA IowaWORKS centers as well as fees for damaged or lost components. Priority of Service Policy This policy provides guidance and establish the procedures regarding priority of service for veterans, recipients of public assistance, other low-income individuals, and individuals who are basic skills deficient served with Workforce Innovation and Opportunity Act(WIOA) funds. Monitoring Policy This policy describes the responsibilities, schedule, and requirements associated with monitoring of all contracts support with Workforce Innovation and Opportunity Act funds. Executive Director Job Description The Executive Director provides leadership and executive management for the Mississippi Valley Workforce Development Board (MVWDB) and the workforce development system. Executive Assistant Job Description The Executive Assistant supports the Mississippi Valley Workforce Development Board (MVWDB) and Executive Director. Follow-Up Policy This policy provides guidance to the Mississippi Valley Workforce Area (MVWA) system, partners, and contractors regarding the implementation of Follow-up procedures required under the Workforce Innovation and Opportunity Act (WIOA) Title I. Transitional Jobs Policy This policy details the requirements and eligibility for the WIOA Adult and Dislocated Worker Transitional Job(TJB) work-based learning program to serve the untapped labor pool in the Mississippi Valley Workforce Area. Chief Elected Officials Shared Liability Agreement This agreement describes how CEOs will organize themselves and act to fulfill their responsibilities for Workforce Innovations and Opportunity Act services. Chief Elected Officials-Local Workforce Development Board-Fiscal Agent Agreement This agreement designates the fiscal agent and sets the roles, responsibilities and expectations for the fiscal agent. Chief Elected Officials-Local Workforce Development Board Partnership Agreement This agreement describes the joint authorities and responsibilities of the CEOs and LWDB, the authorities and responsibilities of the CEOs, and the authorities and responsibilities of the LWDB. Firewall Policy The purpose of this policy is to provide guidance in the commitment of the Mississippi Valley Workforce Development Board (MVWDB) to the highest level of system integrity and the appropriate oversight of the Workforce Innovation and Opportunity Act (WIOA) and the American Job Center’s (AJC), in order to comply with federal, state, and local laws and regulations. Travel Policy The purpose of this policy is to establish guidelines for reimbursement of expenditures incurred in the performance of duties by the Mississippi Valley Workforce Development Board (MVWDB) for board staff, board members, committee members and CEOs. Credit Card Policy This policy establishes the intent and acceptable use of the MVWDB credit card. Mississippi Valley Workforce Development Board Contact Us Board Members Board Trainings County Resources IowaWORKS 1801 E. Kimberly Road., Suite A Davenport, IA 563.445.3200 iowaworks.gov IowaWORKS 550 S. Gear Ave., Suite 35 West Burlington, IA 319.753.1671 iowaworks.gov Individuals with disabilities may request accommodations by emailing access@iwd.iowa.gov or calling 515-725-1118. Requests must be received three business days prior to event dates.