Search terms Search New River Light & Power Contact Home Contact ** Please Note: Responses will be sent during normal business hours, Monday - Friday, 8:00 AM to 4:30 PM, holidays excluded. You can send an email message with questions or comments regarding the New River Light and Power by completing the form below. Please note that all form fields are required. New River Light and Power DOES NOT accept credit card payments via email. NEVER send credit card data via email or the contact form. Your Name * Your Email Address * Subject * Message * Submit Contact Us Customer Service Phone: (828) 264-3671 (including new service and billing) Fax: (828) 262-6726 Office Hours: 8:00 AM - 4:30 PM Monday - Friday; excluding holidays Warehouse Phone: (828) 264-8621 (including outages and 24-hour emergency repair) Questions or Comments? Please contact us. Contact New River Light & Power 146 Faculty Street Extension P.O. Box 1130 Boone, NC 28607 Shipping Address: 220 Winkler's Creek Road Boone, NC 28607 Phone: (828) 264-3671 Links Home Disclaimer EO Policy Privacy Policy Login Networking Twitter Facebook Instagram Copyright 2021 Appalachian State University. All rights reserved.

Search terms Search New River Light & Power Pay Bill Online/Customer Portal Home Pay Bill Online/Customer Portal Click Below to Register or Log In Customer Portal Track Your Energy Usage Through the NRLP online portal, customers can track their daily energy usage. The charts and data can give insight into energy use habits and can help you make more informed decisions about your energy use. Get started today by logging in to the customer portal above and clicking on the "Daily Usage" tab. For more detailed information and energy usage graphs, click on the "Intelahome AMI Portal" tab. Similar information can be found on NRLP's mobile app, NRLP Connect. Customers can also sign up to receive daily energy usage notifications by text or email. Click on the "Notifications" tab to access this feature. Tips You will need your Account Number and Customer Number to set up your account. New: To view your billing statement via the link in your paperless billing notification email, you will now need to enter your user name and password. Select "Remember Me" to bypass re-entering this information after the initial entry. New River Light and Power DOES NOT accept credit card payments via email. NEVER send credit card data via email or the contact form. How to Register New Functionality for Customer Portal Why Register? Payment Methods Accepted NRLP Mobile App Contact Us Customer Service Phone: (828) 264-3671 (including new service and billing) Fax: (828) 262-6726 Office Hours: 8:00 AM - 4:30 PM Monday - Friday; excluding holidays Warehouse Phone: (828) 264-8621 (including outages and 24-hour emergency repair) Questions or Comments? Please contact us. Contact New River Light & Power 146 Faculty Street Extension P.O. Box 1130 Boone, NC 28607 Shipping Address: 220 Winkler's Creek Road Boone, NC 28607 Phone: (828) 264-3671 Links Home Disclaimer EO Policy Privacy Policy Login Networking Twitter Facebook Instagram Copyright 2021 Appalachian State University. All rights reserved.