GUIDED, SELF-GUIDED AND VIRTUAL TOURS AVAILABLE. CALL FOR DETAILS. × SMC_HOTELUMD_SVG_ASSETS Your browser does not support HTML5 video. The Ideal Apartment for Everyone Find Your Home In the Baltimore / Washington, DC Metro Area CONTACT US Vienna, VA 22182 (703) 902-9555 PROPERTIES Apartments Hotels Commercial Featured Cities ABOUT US Commitment to Service Giving Back Blog News & Press CAREERS Apply Now Benefits & Perks Training New Hire Documents © 2006–2021 Southern Management Companies Accessibility Policy Privacy Policy SMC_HotelUMD_SVG_assets SMC_HotelUMD_SVG_assets This website uses cookies to add functionality and provide you with a better user experience. Please read our privacy policy for more information.ACCEPT AND CLOSE

GUIDED, SELF-GUIDED AND VIRTUAL TOURS AVAILABLE. CALL FOR DETAILS. × SMC_HOTELUMD_SVG_ASSETS COMMITMENT TO SERVICE DOING OUR VERY BEST IS ONLY THE BEGINNING. The Southern Management Seal of Satisfaction Customer care is the core of Southern Management’s mission. Regardless of the size or location of your apartment home, we treat all of our residents with an uncompromising level of customer service. OUR PLEDGE TO YOU You Are the Most Important Part of Our Business We pledge to provide residents with the widest possible choices of affordable apartment homes, in attractive, well-maintained communities. Our commitment is to provide exceptional service and to respond to all requests within the next business day from the time of receipt. As a corporation, we also pledge to be a responsible, ethical employer. We will never compromise our integrity. As an organization, and as individuals, our conduct must be consistent with exceptional human and corporate standards. RESIDENT BILL OF RIGHTS SMC residents will receive: A well-maintained and comfortable apartment to call home. Friendly, responsive, and knowledgeable customer care. A clean and attractive community appearance. Fair treatment within Fair Housing guidelines. Convenient methods to express concerns, pay rent, and use services and amenities. Appreciation for making a Southern Management community home. 30-DAY SATISFACTION GUARANTEE If, during the first thirty days of your initial residency at a Southern Management community, your expectations have not been met, simply provide us with: A written notice as to why you would like to leave, the date you will be vacating the apartment home, and when you’re returning the keys to the office. You will only be responsible for rent through the day you return your keys and for any damages that may have occurred during your residency. To contact our Resident Relations Department call us at 1.800.900.9439. CONTACT US Vienna, VA 22182 (703) 902-9555 PROPERTIES Apartments Hotels Commercial Featured Cities ABOUT US Commitment to Service Giving Back Blog News & Press CAREERS Apply Now Benefits & Perks Training New Hire Documents © 2006–2021 Southern Management Companies Accessibility Policy Privacy Policy SMC_HotelUMD_SVG_assets SMC_HotelUMD_SVG_assets This website uses cookies to add functionality and provide you with a better user experience. Please read our privacy policy for more information.ACCEPT AND CLOSE