ABOUT PRODUCTS & SERVICES SAFETY CAREERS CONTACT US Privacy Notice The Jankovich Company Privacy Notice Last Updated: September 16, 2021 1. Introduction and Summary We appreciate your interest in the Jankovich Company. This Privacy Notice (“Notice”) explains how the Jankovich Company, LLC (the “Company” or “we”) collects and uses Personal Information (defined and explained below) of individuals (“you”) who visit our website or purchase products and services (collectively “Services”) from us. This Notice applies to all individuals, regardless of where you live. Like nearly all businesses that have a website or sell products and services to consumers, we collect certain pieces of Personal Information from our website visitors and customers. Our collection and use of Personal Information are fairly simple. If you contact us through our website or by email or telephone, we will collect your name, contact information, and whatever other information you provide to us. For in-person customers or persons who maintain an account with us, we may need to collect your name, contact information, location(s) for service delivery, or payment information. We use your Personal Information only to provide our Services to you, including communications with you and maintenance of our business records. We do not sell your Personal Information to anyone, and we do not share it with anyone else, except any service providers that help us to run our business, such as a payment processor. That sums up our privacy policy. We encourage you to read the rest of this Notice, which explains our privacy policy in greater detail and includes information about your rights. If you have any questions, please do not hesitate to contact us at customercare@thejankovichcompany.com or 800-650-0200. 2. What Is Personal Information? “Personal Information” means any information relating to an identified or identifiable natural person (an individual, as opposed to a business or other organization). An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of individual. 3. What Personal Information Do We Collect? Our collection and use of Personal Information are fairly limited and straightforward. When you visit our website, we automatically collect your Internet Protocol (IP) address and your browser and device characteristics. We collect this information through the use of “necessary cookies” – small data files that capture information about the computers of visitors to our website to facilitate use of our website. You have the option to disable cookies through your browser settings, but doing so might limit your usage of our website. If you contact us through our website portal, you will be required to provide us with your first and last name, email address, the subject of your inquiry, and whatever information you provide in your message. Similarly, in any email communications, we will collect your name, email address, and whatever information you include in messages to us. If you subscribe to a Company newsletter, we will collect your name and email address. If you establish an account with us, we will collect your first and last name, email address, telephone number, billing address information, vessel or facility information, and any applicable payment and service delivery location information, if needed. If you make any in-person purchase from us, we may need to collect these same categories of information, depending on the purchase. 4. How Do We Use Your Personal Information? With Whom May We Share It? We use your Personal Information in only a few limited ways. For the information that we automatically collect when you visit our website, such as your IP address and browser and device characteristics, our website uses this information establish a connection with your computer, display content to you, and respond to your website browsing and navigation activity. We also use such information to understand who is visiting what parts of our website, both for our website security and to improve the functionality of our site We use the information you provide to us when you contact us through our site or by email or telephone to respond to your inquiries and provide requested Services, including our newsletter or other bulletins or announcements. Similarly, we use the information you provide to us when you create an account or make a purchase to generally run our business and maintain necessary records of transactions, perform contractual obligations, and deliver services to you, including billing and ensuring you receive appropriate products. If you make a purchase with a credit card or some other form of electronic payment, we may share name and payment information with a payment processor that will use the information only to process payment on our behalf. Although we do not share your Personal Information with anyone else as a matter of course, we might have to do so in the future in certain circumstances, including: Regulatory Bodies, Public Authorities, and Law Enforcement. We may access and disclose your Personal Information to regulatory bodies if we have a good-faith belief that doing so is required under applicable law or regulation. This may include submitting Personal Information required by tax authorities. We may disclose your Personal Information in response to lawful requests by public authorities or law enforcement, including to meet national security or law enforcement requirements. If we are going to release your Personal Information in this instance, our policy is to provide you with notice unless we are prohibited from doing so by law or court order. Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your Personal Information may be transferred as part of such a transaction as permitted by law and/or contract. If such an event occurs, we will endeavor to direct the transferee to use Personal Information in a manner that is consistent with the Privacy Policy in effect at the time such Personal Information was collected. Other Disclosures. We may also disclose your Personal Information to exercise or defend legal rights; to take precautions against liability; to protect the rights, property, or safety of the Services, of any individuals, or of the general public; to maintain and protect the security and integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive, or unlawful uses; or to investigate and defend ourselves against third-party claims or allegations. Disclosures may be made to courts of law, attorneys and law enforcement, or other relevant third parties in order to meet these purposes. Please note: We may share aggregated information and non-identifying information with affiliates or third parties for industry research and analysis, but we would not disclose identifying information about you. In addition, our Services may contain links to other websites not controlled by us such as social media sties (e.g., LinkedIn, Facebook), and these other websites may reference or link to our Services. These websites are governed by these other companies’ privacy policies, and we encourage you to read the privacy policies applicable to these other websites. 5. How Long Do We Retain Personal Information? Unless we are required to retain Personal Information for a longer period of time because of an audit, other investigation, or litigation, we generally retain Personal Information only as long as we need to use it and as outlined below. We will maintain customer contact and account information for as long as we have an ongoing customer relationship. In general, we will maintain business records, including records with Personal Information, for a period of seven years. 6. How Do We Protect Your Personal Information? We use administrative, technical, and physical measures to protect the Personal Information that we store, transmit, or otherwise process, against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. We regularly consider appropriate new security technology and methods as we maintain and develop our software and systems. Please be aware that despite our best efforts to ensure the security of your data, we cannot guarantee that your information will be 100% secure. Please recognize that protecting your Personal Information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet. 7. What Are Your Privacy Rights and How Can You Exercise Them? If you have an account with us, you may inquire as to what information we have collected during the previous 12 months. For account holders, we rely upon you to keep your information up to date. You may edit your account information by providing updated information to us in person or by contacting us though our website or email. For any newsletters or similar mass email communications, you may remove yourself from our mailing list by asking to “unsubscribe” form such communications. You may also terminate or delete your account with us. If you choose to do so, we will deactivate your account and information from our active databases or other files. But we may retain some information to prevent fraud, troubleshoot problems, perform contractual obligations, maintain records as part of the normal course of running our business as outlined above, or other lawful reasons. For any inquiries, including to exercise your rights, please contact us at contact us at customercare@thejankovichcompany.com or 800-650-0200. 8. Do We Collect Children’s Information? We do not knowingly collect any information about children younger than 16 years of age. We are an industrial service supplier and would not have reason to engage in business with such minor children. We discourage minor children from providing their information to us or attempting to use our Services. 9. Effective Date and Amendments. This Notice is effective as of the date at the top of this document. This Notice may be amended from time to time. 10. How Can You Contact Us with Questions? If you would like to contact us with questions or concerns about this Notice, you may contact us at customercare@thejankovichcompany.com or 800-650-0200. The Jankovich Company About Our Story The Jankovich Way Our Locations Products & Services Lubricants Fueling Services Marine Services Supply Equipment Safety Safety & Compliance Sustainability & Ethics Careers Opportunities Growing with Us Benefits ⓒ 2021 // The Jankovich Company, a NorthStar Energy operating company, a business unit of the Saltchuk Family of Businesses. 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