REGISTER | LOGIN Need Help? Call 01457 874 999 ABOUT US Get To Know Us... WE ARE COP UK We have been designing, manufacturing and distributing CCTV & security products for over 25 years. As a UK based manufacturer and distributor of CCTV products, we offer a great deal more than other CCTV companies. We are a leading distributor for Hikvision and have value engineered every process in our company, from pre to post-sales support; to reinvesting in our infrastructure to benefit our customers. THE COP COMMITMENT We offer the most comprehensive service & support package in the industry. A bold claim, but with large stock holding, support on purchased products of any age, long warranties & no hassle advance replacements, no other company can match us for service & support on all stocked products. See more about our commitment to you, the customer >> TOP BRANDS, 1000’S OF PRODUCTS We are authorised for many top security brands, including Hikvision, Provision-ISR & Toshiba. We work closely with all our long term key suppliers ensuring continuity of stock and competitive pricing, allowing you to quote on projects with the confidence that we can deliver. Wherever possible, we sell UK sourced products, such as hard drives, monitors, server racking and towers. COMPLETE TECHNICAL SUPPORT The technical support team focusses on helping installers complete their installations as efficiently as possible. We support all customers and all COP products. With calls logged and customers called back typically within 10 minutes. We support all products we have sold. All returns are assessed and where appropriate fixed free of charge. We also offer remote DVR network set up for free. Click here for technical support >> 15000 SQ FT WAREHOUSE & TRADE COUNTER Our efficient warehouse holds £4 million stock and is run with complete stock rotation. Our dedicated warehouse team build and test all products before shipping to keep out-of-box failures amongst the lowest in the industry. We barcode every item in our warehouse to ensure the correct products are picked, packed and shipped for every order. Open from 09:00 - 17:00, Monday to Friday, our trade counter has working demonstration products and staff are available to offer advice and information. We also stock a comprehensive selection of tools and installation equipment for installer convenience. CARING ABOUT OUR ENVIRONMENT We've taken important steps to reduce our environmental impact & promote environmental good practice and are determined to make a difference through our daily actions. All of our packaging uses 100% recycled cardboard with a minimum of plastic based padding. We also recycle all unused cardboard and all COP products are WEEE and RoHS compliant. Find out more >> ISO 9001 CERTIFIED As an ISO 9001 approved firm, we take the manner in which we conduct business seriously. For our customers this means that there are procedures in place that ensure you are dealt with consistently and fairly and that the level of service & products that we supply are continuously reaching the highest possible standard. WHY IT MATTERS We understand what installers want because we work so closely with them and deliver it as cost-effectively and efficiently as possible. Our approach is simple. We identify any potential problems and take pre-emptive measures to address them ensuring outstanding product quality and reliability and focus on installers’ needs. Quite simply we are more than just a distributor. Home About Us Returns Technical Support Warranty Terms & Conditions Your Excel Pricelist Contact Us ISO 9001 CERTIFIED ©Weststone Ltd 2021. All rights reserved | Privacy Policy