More than 4.5M contact center agent licenses sold in 10 years. See our solutions Sun Life Shines with New Conferencing Platform View Case Study See Avaya’s foundational approach to securing network segments. See how the largest arena in France relies on a highly secure, agile Avaya network. Avaya Breeze™ Platform—Create Great Apps that Transform Your Business Customer Engagement Team Engagement Unified Communications & Collaboration Solutions Cloud Solutions for Every Business Size Networking Network Virtualization & Unified Access Solutions REAL-TIME COMMUNICATIONS Avaya Breeze™ Platform Avaya Snap-ins Avaya Snapp Store Avaya Collaboratory PRODUCTS Unified Communications and Collaboration Customer Experience Management Networking Cloud Browse All Products A-Z > SERVICES Professional Services Private Cloud Services Support Services IP Office Platform Gets High Ratings from High Street TV Benefits: Improved Customer Service, Increased Productivity, Reduce Cost Topic: Customer Service Read the Full Case Study › View All Success Stories > High Street TV3:53 Avaya solutions help customers succeed in more than a million locations worldwide. "Our relationship with Avaya is a strong, proven one. In every initiative that we achieve, Avaya is always on the forefront." Snehal Patel Director of Information Technology Read the Full Case Study › "SNEC has also been able to automate 13% of its incoming calls, thus freeing up agents to perform other, more productive and value added tasks. At the same time, dropped call rates have performed extremely well from the benchmark of 5% to 3%” Charity Wai Chief Operating Officer Read the Full Case Study › “We’re going to continue to push boundaries and Avaya is going to be a big partner in helping us do that." Ryan Brach SVP, Partnership Marketing & Media Sales Read the Full Case Study › View All Customer Success Stories > Avaya Doing business with Peter Chidiac of Avaya: ‘Dare to change’ CIO New Zealand Avaya offer new approach to security with everywhere perimeter TechTank Avaya Assists ProMedica in Realizing Smart Healthcare CIO Review Contact Center Feature Use Evolves No Jitter Faced with Rising Cybercrime Rates, IT Professionals Agree On Approach to Network Security; Yet Only 1 in 4 Do What it Takes Read the News Release > How Avaya can help secure your network’s everywhere perimeter. Watch the webinar > Gartner Magic Quadrant Avaya is positioned in the Leaders Quadrant of the 2016 Gartner Magic Quadrant for UC. Read the story > ‹ › Connect With Avaya Follow Us Sign Up for Our Newsletter Email Us Find a Partner Chat with Representative U.S. & Canada (866) GO-AVAYA Worldwide (908) 953-6000 Tweets by @Avaya More Avaya Events Corporate Responsibility Newsroom Perspectives Executive Briefing Center Authentic Avaya Programs and Promotions Contacts Careers Info for Developers Investors Media Analysts Support Support Home Contact Support My SSO Profile Open a New Service Request Support by Product Downloads Global Product Registration Tool Support Forums Biller Direct Avaya Learning Center Avaya Connected Blog Avaya TV Sitemap Terms of Use Privacy Cookies © 2016 Avaya Inc. Avaya Inc., 4655 Great America Parkway, Santa Clara, CA 95054-1233 USA