MENU 1-888-334-7994 My Account 0 SHIPPING POLICY Shipping Information Thank you for your interest in ordering Aglamesis Brothers gourmet chocolates and premium ice creams! At Aglamesis Brothers, we believe in making our products "the sincere way"-as pure and natural as possible. We don’t add waxes and artificial stabilizers to our products. Consequently, our chocolates and ice creams are extremely sensitive to temperature and require special care and attention for safe transit. Holiday Shipping Updates Order early for your Holiday Orders to arrive by Christmas! We feel orders placed before Dec. 5th will have a strong likelihood to be delivered in time for Christmas by UPS. Due to the UPS Holiday Schedule, we will NOT be offering expedited shipping to states outside of the 2-day shipping zone. We care deeply for our customers satisfaction and would not want to charge expedited fees when UPS will not guarantee the delivery. Product will only be expedited if there is a risk of hot weather damaging the product. Destinations We offer shipping service within the continental U.S. Please call us at 888-334-7994 to inquire about shipping to a destination outside of the continental U.S. We are unable to ship to Post Office Boxes. Shortly after your order ships, you will receive an email notifying you of the expected delivery date. Our special preparation will ensure that your chocolates and/or ice cream arrive pristinely on the day they are delivered by UPS . Please ensure that the recipient is alert to its delivery date. Due to the highly perishable nature of our products, they are not guaranteed if left outside past the delivery date . If you need your order to arrive on a specific day, please contact us at sales@aglamesis.com or 1-888-334-7994 so that we may schedule accordingly. Please double check your shipping address. Incorrect addresses may delay shipment. Your order may be subject to additional charges for address correction or forwarding. Shipping Chocolate During cooler weather, we offer Standard Shipping via UPS Ground Service to most destinations. When shipping Standard, delivery can generally be expected within two to ten business days based upon product availability and delivery location. Expedited Shipping will only be available to those destinations outside of the 2-day ground shipping zone if we consider weather to be a concern. When shipping Expedited, delivery can generally be expected within two to five business days. Shipping fees for candy are based upon the weight of the product ordered. Shipping Ice Cream We ship our ice cream year round using re-usable coolers and dry ice. Orders leave our facility Mondays through Wednesdays to be delivered within a 48 hour window to ensure the ice cream stays frozen. Orders placed after 12:00 p.m. on Wednesday may not arrive before the following Wednesday. You will receive notification when your order ships and its expected delivery date. Please ensure that the recipient is alert to its delivery date. Please refer to the following Map to know if you are eligible for 2-day air or Ground shipping for ice cream: AGLAMESIS BROTHERS IS NOT RESPONSIBLE FOR DELIVERY DELAYS CAUSED BY ADVERSE WEATHER CONDITIONS. CUSTOMER CARE Shipping Information Seasonal Flavors My Account OUR COMPANY Locations & Hours Employment About Buy for your Business Terms & Conditions | Privacy Policy | @2020 Aglamesis Brothers. All Rights Reserved.