How to buy Purchase on credit Warranty news 8 (862) 230 51 87 8 (862) 230 51 88 Working hours: Mon-Sun 8-19 home Our details We are Contacts Our vacancies Cooperation Our catalog Promotions Home page About Store Purchase returns Reasons for return: Error in choosing the product by the Buyer; The remainder of the purchased volume of goods. The procedure for returning the goods: Contacting the Buyer to the store or to the warehouse where the purchase was received, indicating the reasons for the return of the goods; The Buyer completes an application for the return of goods; Receiving funds through the cash desk of the settlement node. Returning an item does not provide for an exchange. Requirements for the goods to be returned: Integrity of the packaging; Within the shelf life of this product; Product with the appropriate appearance; In accordance with the Law "On Protection of Consumer Rights", Art. 25, the return of goods of good quality, which is not technically difficult, is made within 14 days, excluding the day of purchase. Documentation requirements: Availability of a citizen's passport; The Customer's lack of a cash or sales receipt, or other document certifying the fact and conditions of purchase of goods, is not a reason for refusing to satisfy his requirements. Back to the list 8 (862) 230 51 87 8 (862) 230 51 88 Working hours: Mon-Sun 8-19 Services Delivery Tinting About Store Purchase rules Purchase returns Discount system Gift card Warranty © Online store TD Horseshoe