Search Log In Home My Account Programs & Services Locations Safety Kids About Home > Safety > What To Do If You Smell Gas What To Do If You Smell Gas 1. Carefully extinguish all ignition sources and avoid creating any sparks. Do NOT smoke. Put out any open flames. Do NOT operate lights, appliances, or thermostats. Do NOT use the telephone or cellular phone. 2. Immediately evacuate everyone from the home, vehicle, RV, trailer, or area. 3. Shut off the gas supply at the tank(s) or cylinder(s) by turning the valve to the right (clockwise). 4. Call Herring Gas Company from a neighbor's phone or a cell phone away from the suspected leak. If you cannot reach Herring Gas, call 911 or your local fire department. 5. Stay outside and leave the gas turned off until a service person has corrected the cause of the leak and told you it is safe to re-enter. 6. Do not use the gas system until Herring Gas or another qualified service technician inspects and tests the system to make sure it is leak-free. What to do if you Suspect a Gas Leak The following video walks you through the steps of what to do if you suspect a gas leak. Remember, the smell of propane is a warning device that has been added for your protection. Do not ignore it! Make sure all members of your household know the smell of propane. Do you know when your tank needs to be refilled? Use this handy chart to understand how to read your propane percentage gauge. Whenever a propane appliance is disconnected, even temporarily, the cut-off valve must be properly capped. If a cap is not installed, a gas leak could occur, putting you, your loved ones, and your home at risk for a fire or explosion. More >> Back to top © 2007–2021 Herring Gas Company Inc. All rights reserved. Sitemap | Privacy Policy Contact Us Facebook Twitter