CUSTOMER SUPPORT 626.442.3100 INFO@JAYCARSALES.COM HOME ABOUT US ORDER INFORMATION CONTACT ORDER INFORMATION HomeOrder Information Order Information Place an order We accept orders via phone, fax , e-mail, and this web site. After you place your order, we will send you an e-mail acknowledgement of your order. Place your first order on the web site You will need to become a registered user to begin ordering from jaycarsales.com Our business and will call hours We take orders 24 hours a day, 7 days a week via jaycarsales.com. Will Call pickup is available during regular hours 8:00 to 4:30 pm Ordering without a catalog part number If you can’t find exactly what you need in the catalog or our website we can help. Give us a call , or fax or e-mail us a description of the product, a drawing, or the manufacturer’s part number. Order delivery times Most orders are delivered the same or next business day at standard ground rates. More than 98% of the products ordered are shipped from inventory. We use many different carriers in order to provide you with fast deliveries, but if you need a special delivery or would like to pick up your order at our Will Call counters, please let us know. If you prefer a certain carrier, just select Otherwhen placing your order and type the carrier you wish to use. Shipping orders outside the United States We can ship our products throughout the world using air and ocean transportation services. We evaluate international orders from all new customers to determine whether we can accept them. Small orders At jaycarsales.com, we do not have order minimums. Sales tax We charge sales tax in California. If you are located in California have a resale card or certificate, e-mail, fax, or mail us a signed copy. If your tax status varies, you can let us know when you place your order using the Special Instructions field at the bottom of the Current Order page. Returns and exchanges To return or exchange a product, send it to Jaycar Sales. You will be given credit upon receipt of the material. When exchanging a product, return the product and place a new order. A Return Authorization Number is not required. Product information not shown in the catalog Call, fax, or e-mail us to let us know what kind of information you need. We have Material Safety Data Sheets (MSDSs) available on request for all products classified as hazardous by OSHA. Additional MSDSs, along with 3-D models and technical drawings, are available for some products on our web site. Jaycar Sales federal tax ID and DUNS number Our federal tax ID number is 36-1458720. Our DUNS number is 29404068. Pay your invoice You can mail your check to us at 1819 Belcroft Ave. South El Monte, CA. 91733 or call us to pay by credit card. ABOUT US Some companies like to solve problems. Others like to figure out how to avoid them all together by blaming someone who caused them in the first place. IMPORTANT LINKS Home About Us Order Information Privacy Policy Warranty & Return Policy Contact QUICK CONTACT 1819 Belcroft Ave, South, El Monte, CA 91733 info@jaycarsales.com 626.442.3100 FOLLOW US All Rights Reserved Jay Car Sales ® Inc.™ 2018