RECEPTION STATE REFORM GENERAL INFORMATIONS USEFUL DOCUMENTS CONTACT FR NL OF Reception The Local Employment Agency (“ALE”), present within each municipality or group of municipalities, has the task of organizing and controlling, in collaboration with the National Employment Office (Onem), activities not encountered by regular work circuits. The ALE system puts ALE workers in contact with individuals or legal entities, within the framework of the performance of specific activities. The ALE check is intended for natural persons (individuals) and legal persons (educational establishments, local authorities, non-commercial associations, non-profit organizations and companies in the agricultural and horticultural sector), validly registered with a Local Employment Agency. . Onem has entrusted Edenred with the management of the ALE voucher scheme from January 1, 2009. NEW! Important information: please note that for 2017, no change in the functioning or the reimbursement rates of the ALE system will take place in the Brussels, Flemish, Walloon or German-speaking regions. 1. New color for the ALE check! Since January 1, the ALE Check has been pink. The procedures and use of the ALE check remain unchanged. 2. Choose your bank! From February 1, 2015, you can choose one of the 4 bank accounts available to you to place your ALE check orders. By choosing your own bank, you save 1 day of delivery time: we therefore invite you to update your personal data via your Online Space so that Edenred automatically communicates the account number to you in the same bank as yours. Bank BIC Bank account BELFIUS GKCCBEBB BE52 0965 1402 1209 KBC KREDBEBB BE11 7310 2814 7048 BNP GEBABEBB BE03 0016 8431 6484 ING BBRUBEBB BE87 3631 1281 6494 3. Plus de flexibilité pour vos versements Dorénavant, les versements de montants ne correspondant pas à un multiple de la valeur du chèque seront acceptés, toujours avec un minimum de 10 chèques par commande. Par exemple, si Edenred reçoit un montant de 65,00 EUR pour des chèques d'une valeur de 5,95 EUR, 10 chèques seront livrés pour une valeur de 59,50 EUR et Edenred vous remboursera automatiquement la différence. 4. Request an exchange, a refund or declare your lost or stolen checks in your personal space! You now have the option of requesting an exchange, a refund or declaring the loss or theft of your checks via your personal space. The ALE 3 Form, available in the Useful documents, and your checks (or failing that, their numbers) must be sent to Edenred within one month of your online declaration. The refund fee is 0.25 EUR per request. No additional costs will be charged to you for an exchange. 5. Receive your communications by email! Update your email address and choose to receive your communications by email (Tax certificates, News, etc.). Discover the ALE vouchers in 2 minutes! Your personal space Forgotten authorization number Find an FTA, a CPAS or a payment organization Home | Site map | Contact us