Select Your Location Residential Business Search Contact Us Moving Sign In Manage Account Outages Ways to Save Smart Energy Our hold time is longer than normal as we spend time assisting our customers. Thank you for understanding. Home Contact Us Contact Us We're here to help. Find what you need using our options below. Disconnections for nonpayment resumed May 3. If you're behind on your bill (or worried about future bills), set up an online payment plan or take advantage of new financial assistance available today. Have a question? Visit our Help Center to find answers. Contact information For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275 For Kansas Central: 800-383-1183 Not sure which service area you're in? Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. You can also view your location on your bill. Find out how. Report outages Report an outage by phone or online, or report a streetlight outage. As a preventative outage measure, you can also request tree trimming at anytime. Moving? Start, stop or transfer your service online. Get Started Payment Options Find your payment and billing options. See Options Outage Map View or track outages with the outage map. View Map Contact us by mail If you'd like to reach us by mail or mail in your bill payment, take a look at how to mail payment. Call before you dig Anywhere: 811 Kansas: 800-DIG-SAFE (800-344-7233) Missouri: 800-DIG-RITE (800-344-7483) Did you know you can also be a part of our customer advisory panel and share your opinion through our online surveys? We can use your feedback for a number of reasons, including program input, product interest and better ways to serve our community. You'll also be entered in a drawing for one of 10 $200 Amazon gift cards each quarter that you complete a survey. Enroll now. About Evergy Company Overview Diversity, Equity & Inclusion History Newsroom Investor Relations Careers Search Jobs Diversity Culture Benefits Internships Community Safety Community Involvement Environment Kids and Education Donations Scholarships Partner with Us Trade Allies Contractors Suppliers Construction Transmission Projects Economic Development Help Lines CALL BEFORE YOU DIG 811 Help Center Privacy Policy | Terms and Conditions | Accessibility Copyright 2021 Evergy All Rights Reserved Feedback We're committed to improving your digital experience. Would you be willing to take a moment to tell us about your visit? Yes, I'll give feedback No thanks