FIND US DEPARTMENTS RESTAURANTS BLOGS CAREERS CONTACT US SHOP ONLINE FAMILY CARD British Garden Centres Customer Survey Thank you for visiting our Garden Centre and Restaurant. We would love to hear about your visit with us. Fill out our survey and be entered into a draw to WIN £50 worth of British Garden Centre vouchers. Register your email address to receive regular news, events and deals straight to your inbox. About you. Name * First Last Gender * Male Female Other What is your age? * 18-24 25-34 35-44 45-54 55-64 65+ Email * Address * Address Line 1 Address Line 2 City State / Province / Region Postal Code Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia (Plurinational State of) Bonaire, Saint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo (Democratic Republic of the) Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini (Kingdom of) Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland (Republic of) Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea (Democratic People's Republic of) Korea (Republic of) Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia (Federated States of) Moldova (Republic of) Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Macedonia (Republic of) Northern Mariana Islands Norway Oman Pakistan Palau Palestine (State of) Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Réunion Saint Barthélemy Saint Helena, Ascension and Tristan da Cunha Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Sweden Switzerland Syrian Arab Republic Taiwan, Province of China Tajikistan Tanzania (United Republic of) Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom of Great Britain and Northern Ireland United States Minor Outlying Islands United States of America Uruguay Uzbekistan Vanuatu Vatican City State Venezuela (Bolivarian Republic of) Vietnam Virgin Islands (British) Virgin Islands (U.S.) Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland Islands Country Where did you visit? Which garden centre did you visit? * Albrighton Garden Centre Arcadia Garden Centre Birchencliffe Garden Centre Bold Heath Garden Centre Bolton Garden Centre Bournville Garden Centre Braintree Garden Centre Bressingham Garden Centre Brockworth Garden Centre Bromsgrove Garden Centre Bridgnorth Garden Centre Brigg Garden Centre Burford House Garden Centre Carmarthen Garden Centre Carr Gate Garden Centre Chapel Garden Centre Charlbury Garden Centre Charlecote Garden Centre Chipperfield Garden Centre Chilton Garden Centre Coventry Garden Centre Crawley Garden Centre East Durham Garden Centre Enfield Garden Centre Gilberdyke Garden Centre Harrogate Garden Centre Harrow Garden Centre Hemel Hempstead Garden Centre Hitchin Garden Centre Horncastle Garden Centre Hornsea Garden Centre Irton Garden Centre Lewes Garden Centre Leyland Garden Centre Louth Garden Centre Newton Regis Garden Centre Ongar Garden Centre Osterley Garden Centre Paddock Wood Garden Centre Playhatch Garden Centre Pulborough Garden Centre Ramsgate Garden Centre Roxton Garden Centre Shipley Park Garden Centre Sprowston Garden Centre Stanway Garden Centre Stevenage Garden Centre Studley Garden Centre Tarporley Garden Centre Tansley Barn Garden Centre Thatcham Garden Centre Towneley Garden Centre Tring Garden Centre Upminster Garden Centre Wimborne Garden Centre Winnersh Garden Centre Wolseley Bridge Garden Centre Woodthorpe Garden Centre When did you visit us? * About your visit. 1. How easy was it to park when visiting us? * Very Easy Easy Acceptable Not Easy Hard 2. Was the car park area clean and tidy? * Yes No 3. Was it easy to find a trolley or basket? * Yes No 4. When entering the centre did you receive a greeting or welcome from one of our team? * Yes No 5. What was your primary reason for visiting? * Plants Gifting Visiting the Restaurant (did you fill out the restaurant survey?) Gardening Tools or Equipment Browsing Christmas Patio Furniture Concessions 6. What time did you visit? * 9-11am 11am-1pm 1pm-3pm 3pm-Close 7. How would you rate the cleanliness of the toilets? * Very Good Good Acceptable Fair Poor I did not visit the toilets 8. How did you find your way around the garden centre? * Very Easy It made sense Acceptable It was hard 9. Did the plants look healthy and well cared for? * Looked Fantastic Healthy/Acceptable Poor Did not visit the plants department 10. How would you rate the cleanliness inside the centre? * Very Good Good Acceptable Poor Very Poor 11. If you needed assistance, was it easy to find a member of the team to assist you? * Yes No N/A 12 How long did you wait to pay? * 0-2 Minutes 2-5 Minutes 5-10 Minutes 10 Minutes plus 13. Was the till operator friendly? * Yes No 14. Did the till operator ask if you had everything you needed? * Yes No 15. Did you get offered a Family Card? * Yes No 16. On average across the year, how often do you visit a garden centre? * 1-2 times a year 3-4 times a year 5-6 times a year 7-8 times a year more than 8 times a year 17. On average across the year, how often do you visit THIS garden centre? (copy) * 1-2 times a year 3-4 times a year 5-6 times a year 7-8 times a year more than 8 times a year 18. Was the garden centre good value for money? * Yes No 19. How likely are you to recommend this Garden Centre to your family or friends? * Not at all Likely Extremely Likely 0 1 2 3 4 5 6 7 8 9 10 20. Did any of our team stand out as amazing whilst on your visit? * 21. Are there any other comments to add regards your visit? * Keep in touch? Opt in to receive information, news and offers from British Garden Centres Submit Prize Draw Terms and Conditions The Winner will be drawn at random from all entries across the group, received within the month period. The Winner shall be notified by email. The prize a £50 British Garden Centres Gift Card, no cash or product alternatives. 1 Prize Draw winner per month. 1. These terms and conditions apply to the Survey Prize Draw (“the Prize Draw”) and entry to the Prize Draw are deemed acceptance of these terms and conditions, therefore, please read carefully. 2. Monthly prize draw considers all entries within a period between 00:00am on the first of the month – 23.59 on the last day of the month. 3. The Prize Draw entries will be selected at random and verified by our judges on the 1st of every month with the winners announced immediately. 4. In the event that any Prize is not claimed within six months, the Winner shall forfeit the voucher. 5. Voucher will be sent via post (will not be sent digitally) so your postal address will be required for you to receive your prize. For more information regarding how we use your data please see our privacy policy CHOOSE YOUR CENTRE Find Us Contact Us Shop Online Jobs and Careers Family Card DEPARTMENTS Plants Gardening Buildings & Landscape Furniture Gifts Vouchers Restaurant Restaurant Survey Blogs Privacy Policy Woodthorpe Garden Centres Gender Pay Gap Report Concessions © Copyright 2021 British Garden Centres The Garden Centre Association Horticultural Trade Association Website Hosting with by GRO.