Our School COVID-19 Info Ross Health & Safety Plan COVID-19 Info Updates FAQ Ross Health & Safety Plan Ross Vaccination Policy Relevant Links School Closures Explore Ross Career Services COVID-19 Info May 17, 2021 Last week the CDC updated their COVID-19 guidance for fully vaccinated individuals. Stating that people who are fully vaccinated (2 weeks after receiving final vaccine dose) can discontinue physical distancing and wearing a mask for indoor activities, except where required by federal/state regulations or local business/workplace requirements. Many states have updated their local health ordinances to accommodate this change, allowing business to make decisions based on the best interest of their employees and the population they serve. Some businesses have relaxed their requirements and others have opted to maintain them. The CDC has recommended that schools (K-12) keep current mask mandates in place as most students are not yet vaccinated, and will be updating their guidance specific to schools in the coming weeks. Ross recently surveyed our population about the completion of the COVID-19 vaccination to make informed decisions about our Health & Safety Plan. While there is some variance by location, a large percentage of our students are not yet vaccinated. With that information, and the wellbeing of our schools in mind, Ross will be maintaining our current Health & Safety requirements, including the mask requirement, for the time being. We will continue to monitor and review changes in vaccination levels, federal and state regulations, and health department guidance. Our approach will remain conservative and considerate in support of providing a safe environment for all of our staff and students. George K. Grayeb, President/CEO, Ross Education, LLC. December 18, 2020 Ross Education is committed to supporting the health and safety of our community while continuing to focus on student outcomes. Due to direct orders from the Michigan Governor's office, all Ross students in Michigan will continue with hybrid learning ONLY through January 15th, 2021. As was previously announced, the Governor has made an exemption in the State's Order for schools that participate in training, credentialing or licensing activities for health care workers. The Governor's restrictions allow Ross Medical Education Centers and Ross College to remain open for the necessary hands-on training portion of the curriculum. You will continue to have your clinical days on campus as currently scheduled. Medical Insurance Billing and Office Administrative students will continue to be totally hybrid during this time period. Students will be required to view lectures, complete and submit their work online through the student learning management system, Canvas. Campus activities will be restricted to lab work only. Your instructors will continue to offer online RingCentral meetings for lectures and class discussions, allowing you to participate in real time during your regularly scheduled class time. Daily attendance will be granted for attending the live lecture, submitting work on the scheduled due date, and attending lab sessions on campus. Externship students, who are currently working at a site, should continue working as scheduled and completing the weekly externship seminars in Canvas. Students should communicate with their campus and career services with any concerns regarding externship. The protocol for entering the campus will remain the same. Students will be permitted access to campus one-by one through the campus entrance process, which consists of a few screening questions and temperature check. Students that are symptomatic or have a fever of 100.4 will not be permitted access to campus and will need to reschedule all proficiencies missed. Students and staff are required to wear a cloth mask/face covering (or other appropriate mask) as recommended by CDC. Masks must be worn for the duration of time on campus. If you do not have one, Ross will provide you with one. All employees and students will sign a screening form which will be available when they first enter the campus. Personal items allowed on campus for students will be limited to only what is required to perform proficiencies or tutoring sessions. Small personal items (phone/keys/wallets) should be bagged and not laid on counters, tables, or desks. Ross will provide Ziploc bags as needed. Social distancing must be practiced in the classroom- students should sit 3 desks apart and every other row. Student lounge area on campus will be closed. A few reminders If you are ill or have been exposed to anyone with COVID 19, please follow the CDC guideline and stay home. Continue to follow the CDC guidelines both on campus and off campus. Wash your hands often with soap & water (for 20 seconds) or use alcohol-based sanitizer when you are unable to wash. Avoid unnecessary physical contact. DO NOT TOUCH your face, nose, mouth and do not rub your eyes. Enhanced cleaning protocols have been implemented on the campus to help minimize the potential for exposure on the campus and students will be asked to follow the guidelines and postings. Students must wear appropriate PPE for proficiencies. DA proficiencies must be conducted on Dexter only at this time. Your health and safety is our top priority and we look forward to your continued success. It is very important that all students stay in close communication with their campus. If you have questions, please do not hesitate to ask. Ryan Middleton, Senior Vice President of Operations November 16, 2020 Ross Education is committed to supporting the health and safety of our community while continuing to focus on student outcomes. Due to direct orders from the Michigan Governor’s office, at close of business tomorrow, all Ross students in Michigan will be moved to the online platform for lectures, discussions, class assignments and tests through December 9, 2020. The Governor has made an exemption in the State’s Order for schools that participate in training, credentialing or licensing activities for health care workers. The Governor’s restrictions allow Ross Medical Education Centers and Ross College to remain open for the necessary hands-on training portion of the curriculum. You will continue to have your clinical days on campus as currently scheduled. Medical Insurance Billing and Office Administrative students will be total hybrid during this time period. Students will be required to view lectures, complete and submit their work online through the student learning management system, Canvas. Campus activities will be restricted to lab work only. Your instructors are busy setting up RingCentral meetings for lectures and class discussions online during your regularly scheduled class time. You will be notified shortly with login information. Daily attendance will be granted for attending the live lecture or watching the recorded lecture, submitting work on the scheduled due date and attending lab sessions on campus. Externship students, who are currently working at a site, should continue working as scheduled and completing the weekly externship seminars in Canvas. Students should communicate with their campus and career services with any concerns regarding externship. The protocol for entering the campus will remain the same. Students will be permitted access to campus one-by one through the campus entrance process, which consists of a few screening questions and temperature check. Students that are symptomatic or have a fever of 100.4 will not be permitted access to campus and will need to reschedule all proficiencies missed. Students and staff are required to wear a cloth mask/face covering (or other appropriate mask) as recommended by CDC. Masks must be worn for the duration of time on campus. If you do not have one, Ross will provide you with one. All employees and students will sign a screening form which will be available when they first enter the campus. Personal items allowed on campus for students will be limited to only what is required to perform proficiencies or tutoring sessions. Small personal items (phone/keys/wallets) should be bagged and not laid on counters, tables, or desks. Ross will provide Ziploc bags as needed. Social distancing must be practiced in the classroom- students should sit 3 desks apart and every other row. Student lounge area on campus will be closed. A few reminders If you are ill or have been exposed to anyone with COVID 19, please follow the CDC guideline and stay home. Continue to follow the CDC guidelines both on campus and off campus. Wash your hands often with soap & water (for 20 seconds) or use alcohol-based sanitizer when you are unable to wash. Avoid unnecessary physical contact. DO NOT TOUCH your face, nose, mouth and do not rub your eyes. Enhanced cleaning protocols have been implemented on the campus to help minimize the potential for exposure on the campus and students will be asked to follow the guidelines and postings. Students must wear appropriate PPE for proficiencies. DA proficiencies must be conducted on Dexter only at this time. Your health and safety is our top priority and we look forward to your continued success. It is very important that all students stay in close communication with their campus. If you have questions, please do not hesitate to contact your campus. We are here to help you successfully complete your program of study during these challenges times. Sharon Treumuth, Executive Vice President of Operations, Ross Education, LLC. November 13, 2020 To All Members of the Ross Community: Benjamin Franklin once said, “If you fail to plan, you are planning to fail.” While he probably wasn’t referring to a pandemic, this mentality can surely be applied to COVID-19 and the upcoming winter season. The last few months have been like no other, with our students, faculty and staff exhibiting innovation and resilience as we taught, learned, cared for family and served our externship sites under the most challenging of circumstances. We studied in-person, remotely, wore PPE in our labs, worked from home and discovered new ways to share our creativity while improving our students access to Online learning. It has also been difficult. We were forced to navigate challenging modes of instruction, serious disruptions to work and personal lives, and fear and anxiety from living with COVID-19 in our community. The pandemic hasn’t gone away, COVID-19 case numbers continue to increase in the Midwest and around the nation, and the winter will bring new and likely greater challenges. We know that cold and flu season, colder weather, and “COVID fatigue” present very real obstacles for us. To address these realities, we are making the following plans- if needed: Only courses that must be taught in person will be delivered that way, as determined by program leaders. To reduce density in our campuses, MIBOA and Pharmacy Tech will be offered either as Online or Hybrid programs for new students. We anticpate that rising cases may lead to temporary school closures. We are ready to ramp up our Online offerings as well as the use of Sim lab. Will be offering a more synchronous remote option for students, via webcam for courses (live and scheduled). This would be recorded for view as well in the Canvas shell. Safety remains an utmost concern throughout our community. We will prioritize the health of our students, staff, faculty and the surrounding community. Students and instructors want to continue to advance their academic goals as effectively and safely as possible, and we want all students to continue their progress towards graduation. Our plans emphasize our academic mission, with safety measures to address key concerns and more options for remote instruction. No instructors will be required to teach in person if they choose not to. Restaurants, gyms, large social gatherings and coffee shops rank high among locations where COVID-19 is most likely to spread outside the home. Large social gatherings create considerable risk. It’s not just the activity itself; it’s the density of that activity. It’s one thing to go to a grocery store, and it’s another thing to go to a crowded grocery store. We ask our students and faculty to be risk averse in the coming days and weeks. CDC guidelines for social gatherings are: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/personalsocial-activities.html. You can review our Health & Safety Plan: Campus Guidance for COVID-19 Pandemic Preparedness & Response, at our website. We want to make it easier for all members of our community to comply with public health guidelines and ease pressure on our quarantine and contact tracing. We will also intensify our enforcement of public health guidelines for our campuses. I join all of you in wishing that our winter months could be normal, and we could enjoy the transition into spring free of the anxieties of this pandemic. However, the next few months look to be a continuation of hardship for our students and Ross family (Covid-19 vaccine from Pfizer and BioNTech is effective, but in keeping with guidance from the Food and Drug Administration, the companies will not file for an emergency use authorization to distribute the vaccine until they reach another milestone: when half of the patients in their study have been observed for any safety issues for at least two months following their second dose. Pfizer expects to cross that threshold in the third week of November. It is unlikely to be widely available till April 2021.) I pledge that we will continue to engage and listen to your concerns as we work to make the winter season a positive one despite these difficult circumstances. Stay safe and healthy! George K. Grayeb, President/CEO, Ross Education, LLC. August 1, 2020 HEALTHY TOGETHER: A ROSS COMMITMENT As we face the uncertainties of the COVID-19 pandemic and plan carefully for the 2020-21 academic year of in-person and Hybrid learning, a commitment to community-wide actions is essential. Our ability to advance Ross’ mission during this pandemic will require each of us, without exception — faculty, staff and students — to comply with all COVID-related health and safety rules as articulated by the COVID-19 planning team. All our constituencies agree: the health of the Ross community must be prioritized as we have started to welcome students and staff back to the campuses. To this end, all members of the Ross community have been asked to affirm their commitment to shared actions to mitigate risk of spreading COVID-19, to show care and concern for others, and, thereby, to support our ability to succeed during these most challenging of times. Students and staff will continue to have an opportunity to review and affirm their commitment through the questionnaire that each and every student and staff member must read and sign. Employees have received a copy of the Health and Safety plan as well as a training video through Taleo. As of late June, most of our campuses are open and offering in-person and Hybrid learning opportunities. To encourage students to opt for the hybrid option, Ross is offering free laptops (students entering their last mod are not eligible) and IT support. Also, our program chairs and faculty are recording and posting lectures for our Medical Assistant, Dental Assistant, MIBOA, Pharmacy Tech, and Vet Assist programs. I continue to encourage all of our students to opt for the Hybrid option and only utilize the campus environment for lab and one on one tutoring. In-person learning should be reserved to students who absolutely need the classroom environment. The transition to laptops schedule is: Pharm Tech – 100% Transitioned (Continuing HYBRID students and NEW HYBRID STUDENTS issued Laptops) Vet Assist – 100% Transitioned (Continuing HYBRID students and NEW HYBRID STUDENTS issued Laptops) Dental Assist – Transition beginning 8/3/2020 and will be completed by 8/7/2020 (Continuing HYBRID students and NEW HYBRID STUDENTS issued Laptops) MIBOA – Transition beginning 8/5/2020 with EVENING NEW STUDENTS and CONTNUING HYBRID students) and 8/26/2020 with DAY NEW STUDENTS and CONTINUING HYBRID students. MA – Estimated date to begin transitioning 8/31/2020. All of our campuses will continue to offer a flexible schedule in order to provide our students additional time to complete assignments, course work, lab hours and proficiencies. If you need help getting caught up, please contact your campus ASAP. We can also provide you tutoring through a zoom session. The student IT helpdesk (Zendesk) has gone live for all students. An announcement/update and a walk through are posted in Canvas. May we each commit to doing our part to mitigate risk, to actively demonstrate our care for the physical and emotional well-being of others, and to complete a successful year — together. George June 4, 2020 First, I want to thank you for your patience and understanding over the three months as you’ve experienced unprecedented work disruptions. Our focus today is on reopening our campuses safely. I want to let you know about some important decisions regarding our plans to open up our campuses. It is our goal to reopen all of our campuses by month end. Here’s what you can expect: Every Ross staff and student must wear a mask when they are with others. Temperature checks for all at the entrance of the facility. Personal Protective Equipment (PPE) for labs Enhanced cleaning of the facilities Hand Sanitizer available throughout the facility A few days ago, Ross conducted a survey to assess student preferences for blended/hybrid learning (combination of online and on-ground) vs. fully on-ground learning. The results were relatively evenly split. As a result, we are making plans to offer both learning environments to our students starting in late June and early July depending on the program. Blended/hybrid- Students will only attend labs and will only need to be at the campus 2 days a week depending on the program. On-ground- Students will attend both lectures and labs at the campus. Tutoring will be available by appointment for all students through Zoom or face-to-face. We have also added IT personnel to help you with any technology issues or concerns that you may have. Roll out of new schedule: MA Day 6/26/2020 MA Afternoon 6/24/2020 MA Evening 6/24/2020 DA 7/1/2020 MIBOA Evening 8/5/2020 MIBOA Day. 7/22/2020 Ph Tech 7/16/2020 Vet Assistant 7/16/2020 No changes to CNA, Nursing, OTA, or Vet Tech. Our effort to introduce blended/hybrid learning as a permanent option to our students is a reflection of the many challenges our students currently face and will face going forward as our communities struggle to open up. Rest assured that we will do all we can to provide everyone a clean and healthy learning environment. Surfaces you encounter will be wiped down throughout the day. Safer learning starts at the moment you leave your home. Please remember, you will be required to wear a mask. Please ask for one if you don’t have your own. Please stay home if you are not feeling well. COVID-19 has considerably reduced the demand for physical classroom learning. As a result, we will be making adjustments across all of our campuses, departments and corporate functions. With almost 50% of our students indicating their preference for blended/hybrid course delivery and with added lab hours, it is our goal to limit our schools to 50% capacity. While this crisis has made us distance ourselves, the isolation has brought a sense of togetherness as we check in on one another. I will continue to communicate with you and ask that you share any feedback you have. Stay safe! George May 8, 2020 Dear Students, This week, we were able to bring students back to campus on a limited basis in Indiana, Kentucky, West Virginia and Tennessee. The Ohio campuses are scheduled for a limited opening on Tuesday, May 12. Campuses in Michigan and Iowa will follow with a partial opening on Monday, May 18. The Governor of Michigan has made an exemption in the State’s Stay At Home Order for schools that participate in training, credentialing or licensing activities for health care workers. The Huntsville, Alabama will remain closed until further notice pending State Orders. Campuses will be restricted to a total of ten people in the building at one time, this includes staff and faculty. Children or acquaintances will not be permitted on campus. Since space is restricted, it is very important that you contact your campus to set up your time slots and review your individual training plan to get your proficiencies completed and any tutoring needs you may have. Please be on time and prepared. For the safety of all, students will not be allowed on the campus outside of their scheduled lab or tutoring time (see schedule posted below). Labs will be scheduled in one hour intervals. Lectures, assignments, tests, etc. will continue with the online format for the unforeseen future. In preparation for students to complete the proficiencies on campus, MA and DA students will need to view the video recordings in Canvas showing the procedures for all incomplete proficiencies prior to coming to campus. Students will also need to complete the SIMTICS simulations. Upon arrival to the campus, students will be asked to remain outside until they are approved to enter the building. There will be designed areas marked outside of the building for students to stand. Doors to campus will be locked and students will be permitted access to campus one-by one through the campus entrance process, which consists of a few screening questions and temperature check. Students that are symptomatic or have a fever of 100.4 will not be permitted access to campus and will need to reschedule. Students and staff are required to wear a cloth mask/face covering (or other appropriate mask) as recommended by CDC. Masks must be worn for the duration of time on campus. If you do not have one, Ross will provide you with one. All employees and students will sign a screening form which will be available when students first enter the campus. Personal items allowed on campus will be limited to only what is required to perform proficiencies or tutoring session. Small personal items (phone/keys/wallets) should be bagged and not laid on counters, tables, or desks. Ross will provide Ziploc bags as needed. Social distancing must be practiced in the classroom- students should sit 3 desks apart and every other row. Student lounge area on campus will be closed. A few reminders- If you are ill or have been exposed to anyone with COVID 19, please follow the CDC guideline and stay home. Continue to follow the CDC guidelines both on campus and off campus. Wash your hands often with soap & water (for 20 seconds) or use alcohol-based sanitizer when you are unable to wash. Avoid unnecessary physical contact. DO NOT TOUCH your face, nose, mouth and do not rub your eyes. Enhanced cleaning protocols have been implemented on the campus to help minimize the potential for exposure on the campus and students will be asked to follow the guidelines and postings. Students must wear appropriate PPE when needed for proficiencies. DA proficiencies must be conducted on Dexter only at this time. Campus personnel is currently working to create individual training plans for all students to get proficiencies completed and provide additional help as needed. We have designated the schedules below by program. MA students: Monday & Wednesday from 8:00 a.m. – 10:00 p.m.; Friday 8:00 a.m. – 4:00 p.m.; Saturday 9:00 – 1:00 DA students: Tuesday & Thursday from 9:00 a.m. –10:00 p.m.; Saturday 9:00 – 1:00 VA students: Tuesday & Thursday 8:30 a.m. – 2:30 p.m.; Saturday if needed PHT students: Tuesday & Thursday 8:30 a.m. – 2:30 p.m.; Saturday if needed MIBOA students: Monday & Wednesday 8:50 a.m. – 2:50 p.m.; Saturday if needed CPR will be scheduled by campus based on faculty availability with no more than 5 students in each group. Note: smaller campuses may have limited hours available Since space is restricted, IT IS VERY IMPORTANT THAT YOU CONTACT YOUR CAMPUS TO SETUP YOUR TIME SLOTS and review your individual training plan. Students can schedule to come to campus during their regularly scheduled class times on the days defined by program, or at alternate times on designated days if more convenient. Attendance will still be recorded by submission of work in Canvas and attending labs on campus. It is not required that students be on campus anytime other than the one-hour lab blocks. Your health and safety is our top priority and we look forward to having students back on campus and working with each of you to get you caught up with your skills. Please call your campus to review your individual training plan and schedule your lab or tutoring times on campus. Sharon Treumuth EVP of Operations May 1, 2020 Dear Students, As stay at home orders begin to lift in some areas, I am pleased to announce that we will be able to reopen our campuses on a limited basis in Indiana, Kentucky, West Virginia and Tennessee starting Monday, May 4, 2020. Ohio campuses will follow with a limited opening on May 12. We will announce the other states openings once we have that information. A few reminders- If you are ill or have been exposed to anyone with COVID 19, please follow the CDC guideline and stay home. Continue to follow the CDC guidelines both on campus and off campus. Wash your hands often with soap & water (for 20 seconds) or use alcohol-based sanitizer when you are unable to wash. Avoid unnecessary physical contact. DO NOT TOUCH your face, nose, mouth and do not rub your eyes. Campuses will be restricted to a total of ten people in the building at one time, this includes staff and faculty. Children or acquaintances will not be permitted on campus. Since space is restricted, it is very important that you contact your campus to set up your time slots and review your individual training plan to get your proficiencies completed and any tutoring needs you may have. Please be on time and prepared. For the safety of all, students will not be allowed on the campus outside of their scheduled lab or tutoring time (see schedule posted below). Labs will be scheduled in one hour intervals. Lectures, assignments, tests, etc. will continue with the online format for the unforeseen future. In preparation for students to complete the proficiencies on campus, MA and DA students will need to view the video recordings in Canvas showing the procedures for all incomplete proficiencies prior to coming to campus. Students will also need to complete the SIMTICS simulations. Upon arrival to the campus, students will be asked to remain outside until they are approved to enter the building. There will be designed areas marked outside of the building for students to stand. Doors to campus will be locked and students will be permitted access to campus one-by one through the campus entrance process, which consists of a few screening questions and temperature check. Students that are symptomatic or have a fever of 100.4 will not be permitted access to campus and will need to reschedule. Students and staff are required to wear a cloth mask/face covering (or other appropriate mask) as recommended by CDC. Masks must be worn for the duration of time on campus. If you do not have one, Ross will provide you with one. Personal items allowed on campus will be limited to only what is required to perform proficiencies or tutoring session. Small personal items (phone/keys/wallets) should be bagged and not laid on counters, tables, or desks. Ross will provide Ziploc bags as needed. Social distancing must be practiced in the classroom- students should sit 3 desks apart and every other row. Student lounge area on campus will be closed. Enhanced cleaning protocols have been implemented on the campus to help minimize the potential for exposure on the campus and students will be asked to follow the guidelines and postings. Students must wear appropriate PPE when needed for proficiencies. DA proficiencies must be conducted on Dexter only at this time. Campus personnel is currently working to create individual training plans for all students to get proficiencies completed and provide additional help as needed. We have designated the schedules below by program. MA students: Monday & Wednesday from 8:00 a.m. – 10:00 p.m.; Friday 8:00 a.m. – 4:00 p.m.; Saturday 9:00 – 1:00 DA students: Tuesday & Thursday from 9:00 a.m. –10:00 p.m.; Saturday 9:00 – 1:00 VA students: Tuesday & Thursday 8:30 a.m. – 2:30 p.m.; Saturday if needed PHT students: Tuesday & Thursday 8:30 a.m. – 2:30 p.m.; Saturday if needed MIBOA students: Monday & Wednesday 8:50 a.m. – 2:50 p.m.; Saturday if needed Nursing, OTA and VT: arranged by campus CPR will be scheduled by campus based on faculty availability with no more than 5 students in each group. Since space is restricted, IT IS VERY IMPORTANT THAT YOU CONTACT YOUR CAMPUS TO SETUP YOUR TIME SLOTS and review your individual training plan. Students can schedule to come to campus during their regularly scheduled class times on the days defined by program, or at alternate times on designated days if more convenient. Attendance will still be recorded by submission of work in Canvas and attending labs on campus. It is not required that students be on campus anytime other than the one-hour lab blocks. Your health and safety is our top priority and we look forward to having students back on campus and working with each of you to get you caught up with your skills. Please call your campus to review your individual training plan and schedule your lab or tutoring times on campus. Sharon Smith and Ross Education Team April 24, 2020 Although we do not have a specific date for reopening our schools, we are making preparation to bring students back on campus once we have State approval and everything in place. If you attended Mr. Grayeb’s Town Hall conference on Tuesday, he stated that Ross would need several things in place before reopening: Approval from the states to reopen – reopening dates will vary based on states lifting Stay at Home orders. Ross will have to be able to comply with State and local health departments requirements to reopen. PPE available to all staff and students – supplies will be available to schools only after hospitals, medical offices and first responders. Students must bring their own face mask. Ross will provide additional face masks if needed A schedule setup for students and staff to remain 6 feet apart [except for proficiencies – where proper PPE will be provided] A procedure in place to take the temperature of everyone entering the campus with supplies available Cleaning vendors in place for extra cleaning and disinfecting the campuses When we are able to reopen the campuses, it will be for labs/proficiencies and extra tutoring help only. Labs will be scheduled in one hour intervals. Lectures, assignments, tests, etc. will continue with the online format for the unforeseen future. Campus personnel is currently working to create individual training plans for all students to get proficiencies completed and provide additional help as needed. We have designated the schedules below by program. MA students: Monday & Wednesday from 8:00 a.m. – 10:00 p.m.; Friday 8:00 a.m. – 4:00 p.m.; Saturday 9:00 – 1:00 DA students: Tuesday & Thursday from 9:00 a.m. –10:00 p.m.; Saturday 9:00 – 1:00 VA students: Tuesday & Thursday 8:30 a.m. – 2:30 p.m.; Saturday if needed PHT students: Tuesday & Thursday 8:30 a.m. – 2:30 p.m.; Saturday if needed MIBOA students: Monday & Wednesday 8:50 a.m. – 2:50 p.m.; Saturday if needed Nursing, OTA and VT: arranged by campus CPR will be scheduled by campus based on faculty availability with no more than 9 students in each group. Since space is restricted, IT IS VERY IMPORTANT THAT YOU CONTACT YOUR CAMPUS TO SETUP YOUR TIME SLOTS and review your individual training plan. Students can schedule to come to campus during their regularly scheduled class times on the days defined by program, or at alternate times on designated days if more convenient. For the safety of all, students should not come to campus outside of their scheduled lab or tutoring time. All student lounges will be closed. Attendance will still be recorded by submission of work in Canvas and attending labs on campus. It is not required that students be on campus anytime other than the one hour lab blocks. In preparation for students to complete the proficiencies on campus, MA and DA students will need to view the video recordings in Canvas showing the procedures for all incomplete proficiencies prior to coming to campus. Students will also need to complete the SIMTICS simulations. We look forward to having students back on campus and working with each of you to get you caught up with your skills. Please call your campus to review your individual training plan and schedule your lab or tutoring times on campus. Sharon Treumuth EVP of Operations April 14, 2020 EXTERNSHIP EXPERIENCE As we work together through this challenging time we realize many of you may have questions, not only about current classes, but as you try to plan ahead for things like externship or future employment. Our Career Services team has been diligently working with students that have been displaced from their externship sites, students close to completing, and students getting ready to begin externship. We are doing all that we can to accommodate the necessary changes and provide opportunities for our students to meet the requirements of their programs. Even though you may not be embarking on your externship for several weeks, we thought it might be helpful to share what we’ve done, and are doing, to give you an idea of what to expect when that time comes. This environment continues to change, and we will continue to make adjustments in response to those changes. Junior Meeting: At the end of your Junior MOD (5th MOD, or 4th MOD for MIBOA students) you will receive an invitation to attend a virtual Junior Meeting in Canvas. The meeting will last approximately an hour and will provide you with important information about the Externship assignment. It will review the requirements for completion, student responsibilities, and guidelines to help ensure a successful externship experience. Externship Assignment: As you near the end of your Senior MOD you will work with your regional Career Services Manager and/or Career Services Team Lead to try to identify an externship site to complete the on-site portion of your training. Under current state orders many of our existing sites are closed or unable to host externs at this time. While availability is limited, our Career Service team is constantly communicating with sites to identify those that can host externs and will work toward securing a site as the first course of action. In the event a site cannot be secured in the required timeframe your Campus Director will work with you to process a leave of absence. This will allow us to pause your externship until you are able to return and complete. All prior approved externship hours will count upon return. Virtual Externship: Students that completed the majority of their externship hours at a site and were displaced just prior to completing (within 20 hours of completion, or within 40 hours of completion for MIBOA) will have an opportunity to complete the remaining hours required in a virtual simulation. Virtual Externship Seminar: We have created a virtual seminar to replace the weekly campus seminar. All active externs (currently at a site or participating in the virtual externship) will be invited to attend each week. The virtual seminar serves a broad group of students across all of our schools, so it is possible that some content may be similar to that covered in a previous campus seminar. Canvas titles each seminar item as an “assignment”, but it could be a video, document review, or survey. The completion of all seminar items is equivalent to 2 hours attendance, although the average time to complete has been considerably less. You will only receive attendance for the time/assignments completed so please complete all that are due. Placement Assistance: The Career Service team is here to support you throughout this journey and beyond as you begin your job search. They are identifying job leads for employers that are currently hiring and in need of medical support staff. They will continue to assist you with mock interviews, coaching, resume preparation and placement. Please reach out to the Career Services Manager (CSM) or Team Lead listed below for your school if you have any questions. Your success is important to us and we are here to help. CSM: KIM WARNER 810.956.2319 kwarner@rosseducation.edu CSM: ERIK VANDYCK 810.956.7081 evandyck@rosseducation.edu CSM: GRETCHEN MIDDLETON 586.234.0011 gMiddleton@rosseducation.edu CS LEAD: Ashley Hine ahine@rosseducation.edu CS LEAD: Mary Voiles mvoiles@rosseducation.edu CS LEAD: Cory Sullivan csullivan@rosseducation.edu Flint Brighton Granger Lansing Taylor Fort Wayne Davison Canton Lafayette Saginaw Ann Arbor Muncie Midland Port Huron Battle Creek Kentwood New Baltimore Kokomo Grand Rapids Madison Heights Kalamazoo Roosevelt Park CSM: VAL SINGLER 248.321-8085 vsingler@rosseducation.edu CSM: SHELLY CONRAD 810.956.3882 sconrad@rosseducation.edu CSM: AHNNA ESTES 248.930.8279 aestes@rosseducation.edu CS LEAD: Lana Herron mherron@rosseducation.edu CS LEAD: Tammy Lovett Tlovett@rosseducation.edu CS LEAD: Pam Smith pasmith@rosseducation.edu Sylvania Cincinnati Bowling Green Ontario Dayton Owensboro Niles Charleston Johnson City Morgantown Erlanger Huntsville Elyria Evansville Knoxville N. Canton Quad Cities Hopkinsville You are missed! Please stay connected and stay healthy! Shaun M. Fracassi. Executive Vice President, Career Services April 9, 2020 First, I hope everyone is staying healthy and safe. I want to thank our students and staff for their patience and understanding over the last month as you’ve experienced unprecedented school altering changes and learning disruptions. I want to let you know about some important updates that will help ensure that we’re meeting your needs in this extraordinary time: RESOURCES FOR STUDENTS Power-points have been added to the students courses, when available. Recorded daily lectures have been added to the courses and many of these are being converting to YouTube videos. Students have been given an extension to complete missing assignments or tests up to 14 days after their module ends. A daily email goes out to every student to remind them of the assignments due. Simulations are available for students that need to complete proficiencies prior to moving to externship for the certificate/diploma programs. ELSEVIER PRODUCTS THAT ARE BUILT INTO IN THE CERTIFICATE/DIPLOMA PROGRAMS Medical Assistant- Sherpath and Adaptive Quizzing Dental Assistant-Adaptive Quizzing Medical Insurance Billing and Office Administration-Adaptive Quizzing Veterinary Assistant-Adaptive Quizzing Pharmacy Technician-Adaptive Quizzing ADDITIONAL RESOURCES Veterinary Assistant-ACT Simulation have been added to the courses for the student. Pharmacy Technician-MYDispense software has been added to the program- virtual pharmacy. AMT- For Medical Assistant student students moving into externship or completing their last module. AMT is offering a free practice test for the RMA to our students. Student will need to go to AMT.org and create an account, using their home email. We will be receiving a code for our student to sign up to take the practice test. These codes should be available within the next 2 days. Please contact your campus for more details. ADDED ZOOM MEETINGS FOR OFFICE HOURS: Live ZOOM meetings are scheduled for all diploma programs. This includes meetings set up for tests review and specific topics such as SIMSCHART. See schedule below. We will be adding additional meeting. PHT ZOOM OFFICE HOURS Monday - Thursday 8:30 – 10:30 Mr. Shea 12:00 - 2:00 Mr. Shea 6:00 - 8:00 Ms. O’Malley VA ZOOM OFFICE HOURS Monday - Thursday 8:30 – 10:30 Ms. Shevock 12:00 - 2:00 Ms. Shevock 6:00 - 8:00 Ms. Terlesky DA ZOOM OFFICE HOURS 9:00 – 11:00 Ms. Kosmo 12:00 – 2:00 Ms. Kosmo 6:00 – 8:00 Ms. Harker MIBOA ZOOM OFFICE HOURS 9:00 – 11:00 Ms. Leyman 1:00 – 3:00 Ms. Leyman – SIMS MA/MIBOA 6:00 – 8:00 Ms. Valencia MA ZOOM OFFICE HOURS 8:30 – 10:30 Ms. Clark and Ms. Purifoy 1:00 – 3:00 Ms. Ducharme – SIM Charts MA/MIBOA 6:00 – 8:00 Ms. Ducharme and Ms. Clark In an effort to support our students, the Ross Online Faculty is offering to assist any student who would like tutoring in the Medical Assistant and Medical Insurance Billing and Office Administration program. Students who are requesting assistance will need to send their name, Ross email, program name, campus and class time they attend to the tutor. Please include details of subject and area where you need assistance. Shana Brubaker, sbrubaker@rosseducation.edu Subject: Math and Dosage Calculation, Anatomy and Physiology and Medical Terminology Contact: through email Marie Aveline, kaveline@rosseducation.edu Subject Any Medical Assistant or MIBOA courses Contact: I can be reached by e-mail or phone/text. Preferred hours are 9 am to 5 pm; however, I am willing to schedule early morning or evening times if needed to accommodate student schedules. Jolene Shannon, M.Ed., RMA, RHIT, dshannon@rosseducation.edu Subject: Any MA courses Contact: Phone or text Monday Through Thursday 8 am to 5 pm est Shannon Gracz, shangracz@comcast.net Subject: Medical Assistant Contact: Prefer email or text. Voice is ok after 6:30 pm Amy Ensign, aensign@rosseducation.edu Subject: Medical Assistant Contact: Please email with details of tutor needs (course, topics, etc.), and we will schedule Amber Weithofer, aweithofer@rosseducation.edu Subject: MA and MBAS Contact: 8am-7pm Monday- Friday and 8am- 5pm on Saturday These are the times that define us all, and I want you to know we are here for you as you adjust to these extraordinary circumstances. I remain proud of you and our faculty as we continue to look out for one another along this journey. Please continue to take care of yourself and your loved ones. Sincerely, George March 31, 2020 We were prepared for the current work environment and have resources in place that allow us to continue to serve you. Please rest assured that our academic department is — and will continue to be — up and running, working to serve your best interests. Our leadership is working around the clock to monitor COVID-19 related developments and making adjustments on how new measures are likely to affect the Ross community. We are all sharing an environment that is substantially different than it was just several weeks ago, and it’s changing by the day. Our students continue to learn remotely and pursue their programs and degrees, taught by faculty who have risen to the challenge of moving their classes to online and alternative platforms in a matter of days. Throughout all of the difficulties, Ross students and staff have demonstrated tremendous resilience. While we are well-positioned, we all know that we are facing uncharted territory and uncertainty about what the future may bring. As you are aware, the President has extended the federal guidelines through April 30th. It is likely that many of our local communities will also extend their shelter in place orders. View Ross campus closings Please take care of yourselves and your families in these difficult times. Keep track of what Ross is doing and stay in touch with your friends and classmates all across our campuses. Thank you and stay healthy! Sincerely, George March 25, 2020 NOVEL CORONAVIRUS COVID-19 Update As most of you know, this is a rapidly evolving situation. We continue to monitor developments and will offer additional guidance to the Ross community as soon as it is available. Our goals have not changed and we aim to deliver on our mission while protecting health and safety by minimizing the potential spread of the disease, both within our community and in the broader society. The changes we have implemented follow the general public health principle of limiting the interaction of people within larger groups to diminish disease transmission and protect everyone in our schools, families and communities, particularly the most vulnerable. Important updates: Classes are being offered in alternative formats and Online – not meeting in person at most of our campuses. Please check our website for school details. Ross Online programs will continue as normal. Please visit our website for more information. All graduation ceremonies are being cancelled or postponed to a future date. Please check with your campus. Ross campuses and corporate offices are open with limited staff- Only essential staff will report and many are working remotely. This will continue until further notice. The U.S. Department of Education published an update, providing new, additional guidance to students and schools. Also, please check the Coronavirus and Forbearance Info for Students, Borrowers, and Parents- You may be able to temporarily stop making your payments. To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers can be placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. Read the borrower Q&As below to learn more, and contact your loan servicer to find out your specific options. If you are unsure who your servicer is please use the following link to obtain that information: https://studentaid.gov/h/manage-loans. Please remember to avoid gathering socially in groups larger than 10. Please adhere to The President’s Coronavirus Guidelines for America -- 15 Days to Slow the Spread of Coronavirus (COVID-19). Thank you and stay healthy! Sincerely, George March 23, 2020 It has been an extraordinary few days as our world faces historic challenges with the growing COVID-19 (coronavirus) pandemic. Amid the stress and uncertainty, it’s never been more critical to stay connected with one another, even as we practice social distancing to reduce transmission and keep each other healthy and safe. I remain dedicated to keeping you informed about the actions Ross is taking for our staff and students during this uncertain time. Ross is committed to: Prioritizing your safety while we figure out how to quickly proceed with our transition to Online Your care and safety remain our top priority, and we continue to make strong effort that will raise the bar on cleanliness. Making the Online student experience easier to navigate and expanding it to all of our administrative functions Some of our Admission, Career Services and Financial Aid teams will transition to a remote/Online process. Each department will continue to update students and staff as they implement needed changes. As the situation evolves, your flexibility will be critical. It is likely more campuses will close and potentially additional “shelter in place” orders will be implemented across many of our schools. To that end, we are working hard to assign teachers from our campuses that will entirely focus on our transition to Online. It is likely you will be working with new teachers and staff from multiple campuses or corporate office as many roles will change as we adapt to this process. Will continue to work around the clock to assist you and respond to your urgent needs, and we sincerely appreciate your patience. Protecting Ross’ future We want to be transparent about the fact that our student, faculty and staff experience will change throughout the coming months as we protect your health and safety, and work to emerge and recover from this crisis. This includes the difficult decision to temporarily close many of our campuses. These closures will cause interruptions, delays and will require some flexibility from all of us. I appreciate your patience and understanding. Amid the challenges we are all facing, you and our people continue to inspire me every day. I appreciate the countless messages many of you have shared praising our staff, faculty and students as we face a very uncertain few weeks. Ross has made it through hard times before and will get through this, by staying true to our values of service, integrity and honesty at all times. Thank you for your continued support as we navigate this challenge, and I hope everyone remains healthy and safe. Sincerely, George Grayeb President/CEO, Ross Education March 18, 2020 Ross Education is committed to supporting the health and safety of our community while continuing to focus on student outcomes. As we work to make contingency plans for our current students, we have also created plans to support a non-traditional admissions process that’s focused on student accessibility. Ross is providing the following guidance regarding campus visits: The safety of our visitors, students, and staff is our top priority. At this time, daily campus admissions and financial aid appointments (Monday – Friday) will continue as scheduled. If you would like to schedule, confirm, or reschedule your campus appointment, please email prospectivestudent@rosseducation.edu or call 866-830-6225. March 16, 2020 We have all seen the actions taken this week to limit large-group gatherings in an attempt to slow the spread of the coronavirus. In order to continue to safeguard our students, faculty and staff, Ross is taking these additional steps: Student will have the option to attend their regularly scheduled classes at their campus or online which was made available on March 13, 2020. All Ross lectures related to the MA, DA, MIBOA, VA, and Pharmacy Tech will be recorded and posted Online by March 20, 2020 (This will be a gradual process). Students on externship should report to their site as scheduled. If your site closes, contact your campus immediately so other arrangements can be made for you to complete and graduate. Student can opt for Online (Proficiencies done on campus), in-class session or Online + attend lab only (Hybrid). Ross will add an extra lab session during the evening hours for day students or students who need to have proficiencies completed. Evening labs will be limited to 12 students or less and will be scheduled by request. Please contact instructor or Campus Director. Nursing students should contact Campus Director. We understand you are facing many obstacles at this time, and we remain committed to support you through them. Please stay in touch with us and let us know how we can help. March 12, 2020 WHAT IS ROSS EDUCATION DOING ABOUT CORONAVIRUS/COVID-19? Our executive team is closely monitoring new information as it becomes available from our peer institutions and government or state agencies, and remain in close touch with our own staff throughout each of our campuses. As we are closely aligned with the healthcare industry, our teams understand the importance of—and have always been dedicated to—continually sanitizing our campuses and offices. Campus leaders and faculty will continue to provide education on proper hand washing procedures, covering coughs/sneezes, etc. We have short- and long-term contingency plans which allow us to be responsive to emerging issues including making Online learning available to our students, if needed. We will continue to provide updates via this webpage, email and social media as new information becomes available. Unless otherwise specified, all Ross campuses and offices remain open and services will continue to be provided. WHAT SHOULD I DO IF I HAVE SYMPTOMS OF COVID-19? Stay home to avoid potentially spreading the illness to others. Call your healthcare provider if you have a fever, cough and difficulty breathing. Be sure to tell the person you speak to if you have had contact with someone who has been diagnosed with COVID-19 or if you live in or have recently traveled to an area with ongoing spread. If necessary, your healthcare provider will work with your public health department and the Center for Disease Control to determine if you need to be tested for COVID-19. WHAT STEPS I CAN TAKE TO HELP PREVENT CONTRACTING THE VIRUS? Wash your hands often with soap & water (for 20 seconds) or use alcohol-based sanitizer when you are unable to wash. Avoid close contact with those who are already sick. Avoid physical contact (i.e., shake hands, fist-bump, etc.) with anyone, healthy or ill. DO NOT TOUCH your face, nose, mouth and do not rub your eyes. Cover your mouth by coughing or sneezing into your elbow or into tissues - discard tissues after use. Limit or eliminate non-essential travel to anywhere in the US or world. Limit or eliminate large group gatherings of 250+ and if possible, practice social-distancing while outside of Ross. RESOURCES Coronavirus Disease 2019 (COVID-19) in the U.S. Michigan Department of Health and Human Services (MDHHS) Interim Recommendations for COVID-19 Community Mitigation Strategies Interim US Guidance for Risk Assessment and Public Health Management of Persons with Potential Coronavirus Disease 2019 (COVID-19) Exposures: Geographic Risk and Contacts of Laboratory-confirmed Cases Health insurance coverage flexibility for Ohio employees Energy Assistance Programs for Ohio Households Coronavirus and unemployment insurance benefits for Ohio workforce Michigan Department of Health & Human Services Ohio Department of Health Indiana State Department of Health Kentucky Cabinet for Health and Family Services Tennessee Department of Health West Virginia Department of Health and Human Resources Alabama Public Health Iowa Department of Public Health STUDENTS & ALUMNI Request Transcript Records Make a Payment [You will be transferred to our servicer Launch page, if you do not have a login, call 844-733-4634 for assistance.] Career Services School Closures Student Concerns CONSUMER INFORMATION Accreditation Catalogs Net Price Calculator Student Brochure Student Right to Know CARES Act Title IX ROSS EDUCATION COVID-19 Privacy Policy Work For Ross Ross Blog Site Map Equal Opportunity for People with Disabilities Ross Education, LLC is an equal opportunity employer/program. Consequently, auxiliary aids and services may be available upon request to individuals with disabilities. If you need additional information about the Ross equal opportunity commitment, or about requesting accommodations for a disability, you will find it in the Student Catalog, which you can request from any Admissions Representative. Veterinary Technician National Examination (VTNE) Outcomes for Ross College, North Canton, OH You can find outcome information on the Veterinary Technician National Examination (VTNE) here. Occupational Therapy Assistant graduate information for Ross College Hopkinsville, KY, and Ross College Quad Cities, IA You can find outcome information on the Occupational Therapy Assistant (OTA) program here. Tennessee Disclosures Ross Medical Education Center is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. 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