800-746-4726 Residential Business My RCN Webmail Help Contact Us About RCN RCNTV En Español DC Metro Shop Internet TV Phone For Customers Search Keeping Americans connected during Coronavirus » Emergency Broadband Benefit » Policies and Disclaimers Home About RCNPolicies and Disclaimers Polices and Disclaimers Please be aware of the following RCN Policies & Disclaimers regarding our products, services, and the RCN.com web site. Government, Business, and Regulatory Acceptable Use Policy (PDF, 46 KB) FCC Network Management Disclosure (PDF, 23.8 KB) Privacy Policy Business Services Terms and Conditions FCC Employment Reports Boston, MA (PDF, 5.9 MB) Chicago, IL (PDF, 14.7 MB) Lanham, MD (PDF, 6.4 MB) Lehigh Valley, PA (PDF, 6.9 MB) New York, NY (PDF, 6.1 MB) Philadelphia, PA (PDF, 4.4 MB) Princeton, NJ (PDF, 6.0 MB) Wilkes-Barre, PA (PDF, 8.0 MB) Tax Definitions: General Illinois Maryland Massachusetts New York Pennsylvania Virginia Washington, DC Tariff Documents: Washington DC Tariff No. 1 Illinois Tariff No. 1 Illinois Tariff No. 3 Philadelphia Tariff No. 2 Pennsylvania Tariff No. 2 (Lehigh Valley area) Pennsylvania Tariff No. 4 (Lehigh Valley area) New York Local Exchange Tariff Rate Cards: Boston Rate Card Chicago Rate Card D.C. Metro Area Rate Card Lehigh Valley Area Rate Card New York City Area Rate Card Philadelphia Area Rate Card Security Identity Theft Prevention Text Messaging Terms and Conditions Contract Terms Deposits Illinois Maryland Massachusetts Pennsylvania Virginia Washington DC Web Online Shopping Terms and Conditions RCN.com Web Site Disclaimer Social Media RCN Social Media Policy Internet Customer Terms and Conditions Equipment Return Policy Equipment We Support High Speed Internet Service Addendum High Speed Scope of Support Home Networking Addendum Home Networking Installation Agreement Internet Access Agreement Security Concerns Cable TV Customer Terms and Conditions Equipment Return Policy Equipment We Support Phone Customer Terms and Conditions Equipment Return Policy Equipment We Support Phone Online Service Agreement Mobile App Mobile App Terms and Conditions DMCA Policy DMCA Policy and Procedure The installer did a great job and I was able to test the mesh WiFi in the key locations before he fi... George, Lehigh Valley, PA 2021 Fastest Internet Providers Award Winning Readers Choice 8 Time Recognized 2016 Top Consumer Recommended Reprinted from www.pcmag.com with permission. © 2021 Ziff Davis, LLC. All Rights Reserved. Switching Is Easy With same-day installation, two-hour service windows and 24/7 customer support, switching to RCN has never been easier. Read Our Pledge CONNECT WITH US Internet Shop Features & Plans Gig Internet Fast Gaming Internet WiFi For Your Home Smart Home Internet Security Maximize Your Speed Devices & Equipment TV TiVo® Experience TiVo® Stream 4K Streaming & More Channel Lineups Add-On Channels Movies & Shows to Watch Shop Features & Plans Phone Features & Plans International Calling For Customers MyRCN Webmail Contact Us For Business Customers Help, Guides & Support Refer a Friend Equipment Returns Where We Service Boston Chicago Washington DC Metro Lehigh Valley New York City Philadelphia RCN offers award-winning customer service and advanced Internet, TV, and voice technology to areas of Boston, Chicago, the Lehigh Valley and Delaware County (PA), New York City, and Washington D.C. RCN is a part of Astound Broadband. About RCN Careers Contact Us Sitemap Policies & Disclaimers Privacy Policy Rate Cards DMCA Policy DMCA FAQs © 2021 RCN Telecom Services, LLC. All Rights Reserved.