Log In If you have a problem with the services provided by this credit union, please contact us at: Velocity Credit Union P.O. Box 1089, Austin, TX 78767 Phone: (512) 469-7000 or (800) 933-2029 Email: comments@velocitycu.com The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below: In Person or U.S. Mail: 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Facsimile Number: (512) 832-0278; email: complaints@cud.texas.gov, Website: www.cud.texas.gov. Routing Number 314977133 Your savings federally insured to at least $250,000 and backed by the full faith of the United States Government. If you are using a screen reader and are having problems using this website, please call 512.469.7000 or 800.933.2029 for assistance. © 2021 Velocity Credit Union. All rights reserved. P.O. Box 1089, Austin, TX 78767 512.469.7000 English Español Complaints? Terms Privacy Policy Notices Site Map