PBX Phone Systems Fixed and mobile telephony, and PBX. All your voice communication needs in one place. Watch customer case Cross-platform support Any device, any platform. Regardless of where a call happens - over cellular, PSTN or the internet - the experience and features are the same. Telavox is the only mobile virtual network operator (MVNO) leveraging TDC and Telia infrastructure across the Nordics. Keep in touch with colleagues and customers any way you choose. It’s your call. Native mobile solution Mobile subscriptions directly from Telavox. Self-service activation of SIM and eSim through one interface. Flexible data plans, including roaming. Only available in the Nordics. eSIM only in Sweden and Finland. eSIM The new generation of SIM cards, eSIM, makes the user onboarding experience fast, simple and environmentally friendly. Learn more Fixed-mobile convergence Mobile and fixed telephony over cellular, PSTN, wireless LAN, VoIP, and mVoIP on a single device. Phone numbers in +65 countries. Cloud PBX Sophisticated, affordable, flexible, secure. The exchange that grows with your business. IP telephony Cheap, flexible and with perfect audio – to make calls through the internet is easier than ever with our complete solution. You can also connect a desk phone or wireless DECT phone. Learn more Softphone One app for web, mobile and desktop - one simple, unified home for all your communication. Use the same app to SMS, chat and conference with colleagues and customers. Learn more SIP trunking SIP trunking and forking helps you scale with extreme flexibility. Reduce costs and connect any SIP device, quickly and reliably. Learn more Efficient call distribution Quickly route calls to the right person. Greater team productivity. Better customer experience. Smarter routing Automatic Call Distribution (ACD), Interactive Voice Response (IVR), and skill-based routing intelligently pairs the customer with the right agent. Saving time, increasing customer satisfaction, and boosting productivity. Advanced programmability We connect via API to your existing CRM or ERP system and build automated custom flows for call handling, such as: 1. Receive incoming call; 2. make API call to CRM to check if caller's number belongs to a VIP customer; 3. If true, route call to dedicated account manager. Fully featured Callback/on-hook waiting, hunt groups/call queues, sound management, unified mailboxes, blind and attended transfer, call parking, active directory sync, and much much more. A sophisticated PBX solution in one platform. Learn more Flexible pricing and contract A system that grows with your business. Add, remove, or transfer licenses whenever you want. Simple admin. Low cost. No fuss. Reassign licenses Assign licenses to new colleagues. Remove them from those who’ve moved on. Quick. Simple. Easy oversight Keep track of unused licenses with automatic notifications. No waste. No problem. See Telavox in action We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration. TRY FOR FREE REQUEST A DEMO Self-service admin portal Manage users, licenses, costs, and security through one interface. Our network integration allows the mobile terminal to behave like a tightly integrated PBX-attached phone. Provision services and licences in the Mobile Network Operator via our portal - add and remove SIM and eSim, top-up data, manage PIN/PUK codes, and more*. *In the Nordics Less admin Build templates for standard user settings. Manage SIM and eSIM, PIN/PUK, mobile data and roaming. Reset passwords and port numbers - all in just a few clicks. Better control Role-based access puts control in the hands of the right people. Limit mistakes by locking user settings. Reduce your burden by delegating responsibility of specific worksites to sub-admins. Smarter invoicing Invoices for individual users or worksites. Move users, services, or products between cost centers for clearer cost control. Easily view and cancel unused licenses, see data consumed, calls made, and messages sent. Easier PBX Setup a new PBX in hours not weeks. Modular building blocks makes it easy for admins to create, change and delete PBX services themselves, reducing the need for experts. “ Now we have a unified PBX solution for all our Nordic countries.” PER THOMSEN, CEO AT SIEDLE NORDIC READ MORE Explore relevant resources TELAVOX UCAAS PRODUCT SPECIFICATION SHEET A complete list of our telephony, PBX, messaging, meetings and contact center features and functions This technical specification sheet has been compiled using the many Request for Information (RFI) and Request for Proposal (RFP) Telavox has received over the years. This list of frequently requested features and functions was then further expanded upon using information compiled by the market research firms Gartner and Forrester. DOWNLOAD THE SPEC SHEET BLOG Why your company needs a telephone policy Having a telephone policy in your organisation is as important as making sure you look presentable before walking into the office. Because at the end of the day it’s just good manners. BLOG 4 reasons to integrate your cloud PBX with your CRM system – today By enabling internal and external communication and routing calls to the correct people, PBX systems are an essential part of your business. In this article, we’ll discuss 4 excellent reasons to perform a cloud PBX-CRM integration BLOG 10 ways IP telephony can help you cut costs If you have been considering the benefits associated with IP telephony, here's what you need to know — especially in terms of your bank account. Explore other Telavox features Contact Center One app for both customer engagement and team collaboration. Route calls programmatically, monitor service levels in real-time. LEARN MORE Integrations Telavox integrates with multiple systems, combining the power of your existing tech stack with the simplicity of a single hub. LEARN MORE Collaboration Voice, chat, video - get more from your workday. Connect and share with colleagues and customers. LEARN MORE Service and support Dedicated advisors and certified partners who know you and your business. With you every step of your day. LEARN MORE BUSINESS OUTCOMES Happy customers Great workdays One Hub Digital transformation FEATURES Phone Systems Collaboration Contact Center Service and Support Integrations RESOURCES Blog Webinars Product spec sheet Support Apps Operating Information Developer Docs COMPANY About us Press Careers Contact sales Contact support Try for Free ENGLISH GDPR at Telavox By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Reject All Cookies Settings