0808 164 2928 Search Locksmith Services Find a Locksmith Commercial Services Advice Security Tips Blog About Contact Us Complaints Policy Home / About / Complaints Policy Keytek® Complaints Policy We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Our Procedure: Either call us on: 0330 332 0589 Or write to us at: Keytek House Unit 6 Acorn Business Park Ling Road Poole BH12 4NZ (please request proof of receipt if posting) Or email us: complaints@keytek.co.uk We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 456 6031 or via their website CHAS Accredited Customer Reviews How to become a Locksmith Locksmith Accreditations Locksmiths Careers Master Suites Meet Our Locksmiths The Keytek® Group We are still open! Get in touch Contact Locksmith Advice Advice Back To Top Navigation Locksmith Locksmith Services Find a Locksmith Locksmith near you Advice Security Tips Commercial Services Blog About Contact Us Keytek® National Head Office Keytek® House 6 Acorn Business Park Ling Road Poole Dorset BH12 4NZ Tel : 0808 164 2928 Calls may be recorded for quality control and training purposes Contact Call: 0808 164 2928 Email: enquiries@keytek.co.uk Engineer login Subscribe to our newsletter Subscribe to our newsletter for the latest in security tips and advice! Name: E-mail: Submit Privacy Policy Cookie Policy Terms of Use Sitemap *where possible Registered in England No.3695131 | 2021© CAG(UK) Ltd All Rights Reserved