Tickets HOME | FAQS FAQ Groups / Schools Events and Press Plan your visit COVID-19 Online Tickets Tickets WHAT COVID-19 PREVENTION HEALTH AND HYGIENE MEASURES ARE IN PLACE? All visitors (children over 6 years old) must wear a face mask throughout the visit. Face masks must be worn for the whole visit to guarantee everyone’s safety. We reserve the right to remove the visitor from the premises if they do not wear or refuse to wear a face mask. Visitors who are removed will not be entitled to a refund. Museum staff will also wear a face mask at all times, to protect themselves and visitors. Hand sanitiser gel is available to visitors at different points throughout the museum. The museum capacity will be reduced or increased depending on the safety measures and restrictions imposed by the authorities at any given time. Tickets purchased on-line allow access with the ticket on a mobile phone. For purchases at the ticket office or gift shop, we recommend paying by card. Social distancing between people from different family groups is mandatory. We recommend you wash your hands frequently and avoid touching your face. ARE THERE ANY DISCOUNTS? MUST TICKETS BE BOUGHT IN ADVANCE? WHICH VISITS ARE AVAILABLE? CAN TICKETS BE EXCHANGED AND/OR REFUNDED? HOW FAR IN ADVANCE CAN TICKETS BE BOUGHT? CAN TICKETS BE BOUGHT AT THE TICKET OFFICE? I HAVE NOT RECEIVED THE TICKETS IN MY E-MAIL ACCOUNT, WHAT CAN I DO? HOW CAN I PRESENT THE TICKETS BOUGHT ON-LINE? I HAVE A DISCOUNT CARD OR COUPON FOR THE TICKET, HOW CAN I USE IT? MY PAYMENTS KEEP GETTING REJECTED, WHAT CAN I DO TO FINALISE THE PURCHASE? WHAT ARE THE OPENING HOURS? IS THE PRICE DIFFERENT IF I BUY ON-LINE OR AT THE TICKET OFFICE? HOW LONG IS THE VISIT? WILL I HAVE TO QUEUE? IS IT NECESSARY TO ARRIVE EARLY? IS THERE A CLOAKROOM TO LEAVE BAGS AND SUITCASES? IS THE VISIT ADAPTED FOR PEOPLE WITH REDUCED MOBILITY? CAN THE MUSEUM BE VISITED AT NIGHT? CAN I HAVE A GUIDED TOUR? CAN I TAKE PHOTOGRAPHS AND VIDEOS? CAN ANIMALS ENTER? WHAT SERVICES DOES THE MUSEUM OFFER? DOES THE WAX MUSEUM HAVE OPEN DAYS? CAN I VISIT THE MUSEUM WITH A CHILD’S BUGGY? HOW MANY PEOPLE FORM A GROUP? MUST GROUP VISITS BY BOOKED? ARE THERE ANY EDUCATIONAL ACTIVITIES AND WORKSHOPS FOR SCHOOLS? DO GROUPS HAVE COMPLIMENTARY TICKETS? MUST THE GROUP ARRIVE VERY EARLY? I WANT TO BOOK A SET OR ROOM TO ORGANISE AN EVENT AT THE MUSEUM, HOW CAN I DO THIS? HOW CAN I CONTACT THE PRESS DEPARTMENT? HOW CAN I CONTACT THE MARKETING DEPARTMENT? NEWSLETTER Keep updated! Subscribe to receive the Barcelona Wax Museum's programme, news and promotions Country Afghanistan Albania Andorra Angola Antigua and Barbuda Argelia Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina-Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo (Rep.) Costa Rica Croatia Cuba Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faroe Islands Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Greece Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Republic of Kuwait Kyrgyzstan Lao Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Madagascar Malawi Malaysia Maldives Malí Malta Mariana Islands Marshall Islands Mauritania Mauritius Mexico Moldova, Republic of Monaco Mongolia Morocco Mozambique Myanmar (Burma) Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria North Korea Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Saint Lucia Samoa San Marino Sao Tomé and Príncipe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Somalia South Africa Spain Sri Lanka St Vincent Sudan Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States of America Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Yibuti Zambia Zimbabwe I have read and accept the legal notice and the privacy policy Subscribe WHERE ARE WE Passatge de la Banca, 7 (La Rambla) 08002 Barcelona - Spain Contact How to get HELP FAQs Practical information News PROFESSIONALS Agencies Affiliation Press Private events Work with us ABOUT US Management team Legal notice Privacy policy Cookies policy SOCIAL MEDIA by eMascaró Cookies Policy By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies policy Accept All Cookies Cookies Settings