WHY INVOSYS SOLUTIONS ∨ GET IN TOUCH ∨ PARTNERS BLOG LOGIN MULTI SITE GP SURGERY THE CHALLENGE A busy GP Surgery receives high volume of inbound calls which locked up their lines. Because they historically had ISDN, upgrading to hosted would be cost prohibitive. Unable to find a solution that was both fit for purpose and cost effective, they had resolved to stick with their current solution even though it brought them and their patients endless frustrations. The impending switch off of ISDN prompted them to reevaluate whether a solution existed that could work for them. Enter Invosys Hosted. THE SOLUTION A long time Channel Partner of Invosys worked with the GP Surgery to evaluate their current and future needs. Invosys Hosted had recently launched with disruptive commercials which is based on concurrent calls rather than extensions or seats. This enabled the GP Surgery access to modern hosted telephony features, including intelligent call queuing for their patients, at a fraction of the cost of competing hosted solutions. CHALLENGES Current setup includes two ISDN2’s – maximum 4 phone lines. 16 devices within the office but only 4 calls can be handled at any given time. There are two receptionists who can only answer two phone calls at a time. All other callers receive engaged tones. If anyone is using the phone this further limits inbound calls. All other hosted solutions were significantly more expensive that their current solution. SOLUTION Invosys Hosted with upgraded IP hardware 16 devices and extensions but only billed for two licences Intelligent queuing thanks to Number Manager which integrates seamlessly with Invosys Hosted allowing callers to be kept in an orderly queue. BENEFITS Intelligent call queuing via Number Manager creating a professional and markedly improved experience for patients. Modern hosted telephony features including voicemail on hold voicemail to email hunt groups and email. A completely upgraded system that can scale with them as they evolve. Invosys Ltd (5799390), New Bridgewater House, Mayfield Avenue, Worsley, Manchester, M28 3JF

WHY INVOSYS SOLUTIONS ∨ GET IN TOUCH ∨ PARTNERS BLOG LOGIN PRIORITY 1 PRIORITY 2 PRIORITY 3 PRIORITY 4 STAY UP TO DATE WITH NEW PRODUCTS, OFFERS & MARKET INSIGHTS - SUBSCRIBE Invosys Ltd (5799390), New Bridgewater House, Mayfield Avenue, Worsley, Manchester, M28 3JF

WHY INVOSYS SOLUTIONS ∨ GET IN TOUCH ∨ PARTNERS BLOG LOGIN USE INVOSYS ACS TO MANAGE YOUR ROUTERS AUTOMATED PROVISIONING & REMOTE SUPPORT FOR ROUTERS USE INVOSYS ACS TO MANAGE AND MONITOR YOUR ROUTERS The Invosys Auto Configuration Server is a centralised router management platform that allows wholesale partners to monitor the performance of their entire router estate, along with the ability to remotely manage each individual router. Invosys has simplified the router provisioning and support by using the TR-069 protocol, allowing responsive device management by specifying the use of an ACS to perform remote actions. Combined with our secure platform your entire router estate is managed from a central location. Invosys Ltd (5799390), New Bridgewater House, Mayfield Avenue, Worsley, Manchester, M28 3JF