COMMUNITY | MORE SITES | ServiceNow PRODUCTS SOLUTIONS SERVICES CUSTOMERS PARTNERS SUPPORT RESOURCES COMPANY Demo Now Knowledge15 Early Bird Registration Now Open IDC MarketScape 2014 Vendor Analysis Systems of Engagement and the CIO as Enabler There's an App for That Business Edition Uses the power of ServiceNow to automate and consumerize ITIL processes in a solution specifically created for mid-sized IT departments. LEARN MORE Envision Healthcare Envision Health eliminates manual processes by automating HR service requests like onboarding and introducing a new self-service portal & knowledge base. LEARN MORE Diageo Diageo automates IT and HR service management for over 30,000 employees in 180 countries eliminating manual processes and improving visibility. LEARN MORE Custom-Built Apps Leading enterprises such as Target, Coca-Cola, NYSE and many others have created powerful custom applications on the ServiceNow platform. INTERACT NOW Featured Customers SEE FULL LIST About Us ServiceNow is the enterprise IT cloud company. We transform IT by automating and managing IT across the global enterprise. Organizations deploy our service to create a single system of record for IT and automate manual tasks, standardize processes, and consolidate legacy systems. Using our extensible platform, our customers create custom applications and evolve the IT service model to service domains inside and outside the enterprise. LEARN MORE Products ServiceNow offers a portfolio of robust cloud-based products that automate and manage IT service relationships across the enterprise. Our products have the advantage of being built on a single cloud platform that consists of one user interface, one code base and one data model, delivering easy, automated upgrades. ServiceNow provides an intuitive and approachable user experience complete with expert services to accelerate time-to-value. ServiceNow Product Overview IT Service Automation Applications Asset Management Change and Release Management Configuration Management Incident and Problem Management IT Cost Management IT Governance, Risk and Compliance Problem Management Project Portfolio Management Resource Management Service Catalog Software Development Lifecycle Vendor Performance Management Project Portfolio Management Applications Project Portfolio Management Resource Management Software Development Lifecycle IT Business Management Applications IT Governance, Risk and Compliance Vendor Performance Management Service Automation Platform CreateNow Development Suite Custom Application Showcase Orchestration Cloud Provisioning Configuration Automation Password Reset Discovery Performance Analytics Work Management HR Service Automation Mid-market Applications Business Edition Solutions ServiceNow’s cloud-based solutions power the service-oriented enterprise. Our advanced automation and process workflow capabilities provide a single platform for managing service relationships not only within IT, but also across the enterprise. With ServiceNow, enterprise IT transforms from infrastructure-centric to service-centric business. And enterprise shared services leverage the IT service model to further drive service transformation – inside and outside the walls of the enterprise. Now, service management is an enterprise discipline. IT executives from some of the largest global enterprises rely on the ServiceNow enterprise IT cloud to deliver a variety of integrated solutions across multiple product categories including service automation, IT operations management (ITOM), technology business management (TBM), service integration and management (SIAM), IT governance, and application development. ServiceNow Solutions Overview IT Service Automation IT Operations Management IT Governance IT Business Management Service Integration and Management Application Development Enterprise Service Management Enterprise Shared Services Technology Solutions Cloud Enterprise IT Cloud Cloud Infrastructure Security Lifecycle Management VM Lifecycle Cloud Lifecycle IT Asset Lifecycle Industry Solutions Federal Financial Services Higher Education High Tech Managed Service Providers Pharmaceuticals Public Sector Healthcare Solutions by Role Executive IT Chief Information Officer Enterprise Architect Project Management Office Enterprise Service Shared Services Human Resources Citizen Developers IT Staff IT Service Management IT Governance Data Center Application Development Managers Professional Developers Services Our Professional Services team provides experienced leadership and guidance, utilizing the ServiceNow StartNow implementation methodology. We help you maintain a comprehensive view of strategy, governance, technology, people and process, to deliver more successful business enterprise service delivery transformations. ServiceNow Services Overview Startnow Methodology Best Practices Training and Certification Implementation Services Production Readiness Services Optimization Services Resources The ServiceNow resource library offers a deep dive into ServiceNow products, technologies, solutions and customer ROI. WHITE PAPERS CASE STUDIES WEBINARS VIDEOS Customers Industries Consumer Goods Education Energy & Utilities Government Healthcare & Pharma Industrials Technology Other Services PartnerNow Drive. Transform. Succeed. ServiceNow is committed to supporting its partners worldwide. We are dedicated to creating new business opportunities in cloud-based services that automate IT services and operations. To support this commitment, we have developed PartnerNow™, the ServiceNow Global Partner Program. PartnerNow is designed to meet the needs of our growing partner community, and address innovative routes to market as new ServiceNow partner types emerge. We empower our Channel Partners through a unique and efficient approach to business that balances profitability, go-to-market strategies, and customer satisfaction. We enable our Technology Partners through programs and resources that allow them to develop certified integrations that deliver unique value to customers. Learn More Support Resources to help you use and extend ServiceNow. Documentation Visit the ServiceNow Wiki for easy access to comprehensive product documentation, the latest release notes, and best practice methodology. Access the Documentation Community Interact and network with ServiceNow users from around the globe using ServiceNow to enhance and expand their IT service offering. Access the Community Knowledge Base Login to find the latest alerts, service recommendations, and troubleshooting content related to your implementation. Also includes new video tutorials. Login to Troubleshoot Technical Support Login to our support portal for self service tools, support team interface, support message center, and status monitoring of service requests. 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