EmersonCold ChainCareersStewardship Markets Products About Support Where to BuyContact Support If you need assistance with your Cooper or Atkins product: CLICK HERE If you need assistance with TempTrak®, NotifEye™ or HACCP Manager™: CLICK HERE PLEASE NOTE: Cooper and Atkins products are supported by staff at our Connecticut headquarters during normal business hours 8AM–5PM EST. TempTrak, NotifEye and HACCP Manager supported by I-Care Technical Support 24/7. Please choose the appropriate product specific support link above. Additional Resources: Important Legal Documentation Terms and Conditions of Sale Terms and Conditions of Service Cooper & Atkins Instrument Repair / Warranty Service Phone: Main (860) 347-2256, Option #2 To address your enquiry, please click on the link below and fill out the required fields Contact Tech Support for Cooper & Atkins Products TempTrak, NotifEye & HACCP Manager I-Care Technical Support I-Care Specialists, Technical Support Connect To Technician Toll Free: (833) 409-7505 Option #3 Email: I-Care@Emerson.com How should I return a product for repair or credit? Contact the Instrument Repair / Warranty to obtain a return goods number. When mailing in the product, mark the outside of your package with the assigned RGA number and send the package to: Cooper-Atkins Corporation ATTN: Returns Department 33 Reeds Gap Road Middlefield, CT 06455 Instruction Manual Downloads NotifEye Digital Cold Chain Instruction Manual (Systems purchased after 8/20/18) NotifEye Instruction Manual (Systems purchased prior to 8/20/18) TravAlert Plus Data Logger Software Instruction Manual Product Documentation I-Care Technical Support Product Registry Software Downloads Atkins Support Training Videos FAQs Where to Buy Cooper-Atkins' monitoring instruments are available to a wide range of industries around the globe. Find your sales representative today: Foodservice › Healthcare › Industrial › Emerson Cold Chain Solutions Products Refrigeration Facility Controls and Electronics ProAct Services Cargo Tracking Markets Retail and Grocery Convenience Restaurants Mixed Retail Transportation Warehouse/Distribution Processing and Industrial Quick Links Stewardship The Helix E360 Forum Videos E360 Webinars Emerson. Consider It Solved. ™ Emerson is where technology and engineering come together to create solutions for the benefit of our customers, driven without compromise for a world in action. Cooper-Atkins Headquarters 33 Reeds Gap Road Middlefield, CT 06455 (860) 349-3473 Gainesville Florida Facilitiy 6911 NW 22nd St., Suite B Gainesville, FL 32653 (860) 349-3473, Option 7 Site by: Web Solutions © 2017 – 2021 Cooper-Atkins Corporation. All Rights Reserved. Privacy NoticeTerms and ConditionsTerms of UseSite Map