COVID-19 GOVERNMENT DEPARTMENTS BUSINESS VISITORS RESIDENTS Search HomeDepartmentsCommunications & Neighborhood RelationsGreenville Cares GREENVILLE CARES Greenville Cares is a one-stop customer service center where citizens can get information about City programs, services and events; report an issue or submit a City service request. Live telephone assistance is available Monday through Friday from 8 a.m. to 5 p.m. by calling or texting 864-232-CARE (864-232-2273). VISITING CITY HALL City Hall is open to walk-in traffic from 8 a.m. to 4:45 p.m. Monday through Friday. Only visitors with pre-scheduled appointments will be permitted beyond the first floor between 4:45 p.m. and 5 p.m. Please register in the lobby. Please note that this does not apply to after-hours public meetings. On evenings or weekends, you can receive assistance for an immediate need by calling the police non-emergency number: 864-271-5333. Citizens can also email their questions or service requests to cares@greenvillesc.gov or via our convenient online service request. All service requests are assigned an ID number, routed to the appropriate departments and tracked through the City’s work management system. Some of the more common requests that Greenville Cares receives relate to issues such as street and sidewalk repairs; trash and recycling pickup; graffiti, speeding and streetlight outages. STORMWATER RUNOFF OR WATER POLLUTION Please call the Water Pollution Reporting line at 864-467-4554 during normal business hours. You may leave a message after hours. GREENVILLE COUNTY INFORMATION Greenville County processes all city and county property taxes, marriage licenses and all other county-related services. For more information, visit the Greenville County website, email the County at atyourservice@greenvillecounty.org or you may call 864-467-7100. RELOCATION INFORMATION Chamber of Commerce: 864-242-1050 VisitGreenvilleSC: 864-233-0461 Newcomer Information REPORTS Download the 2017 Greenville Cares Annual Report (PDF) Download the 2018 Greenville Cares Annual Report (PDF) CONTACTS GREENVILLE CARES cares@greenvillesc.gov Physical Address 206 S Main Street 1st Floor Greenville, SC 29602 Phone: 864-232-2273 (CARE) HOURS Monday through Friday 8 a.m. to 5 p.m. Directory QUICK LINKS Chamber of Commerce Convention and Visitors Bureau Newcomer Information Duke Energy Greenville County Road Maintenance State Department of Transportation Newsroom Greenville Cares Road Closures Website Feedback Emergency Communications DOWNTOWN SPECIAL EVENTS PARKING PARKS & RECREATION BUS & TROLLEY AGENDAS & MINUTES Home Contact Us Accessibility 206 S Main Street, Greenville, SC 29601 Police Non-Emergency: 864-271-5333 Greenville Cares Information Center 864-232-2273 Webmail Office 365 | Timesheet | ESS | Citynet Back to Top Enable Google Translate