93 861 63 04/91 330 81 00 New client registration | Provider access About Distrivet Datavet Work with us Blog Contact ONLINE STORE Privacy Policy Privacy Policy Through this Privacy Policy, DISTRIVET, SL intends to show its commitment to compliance with regulations and legislation that derives from the treatment of the information necessary for the provision of its services, and from the use of Information and Communication Technologies . In particular, DISTRIVET, SL expresses its commitment regarding compliance with the regulations aimed at the protection of personal data. In this sense, the following are considered as a reference framework, mainly: Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to data processing personal data and the free circulation of these data (RGPD) Organic Law on Data Protection (LOPD) Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI) This statement applies to any website, application, product, software or service belonging to to DISTRIVET, SL that is linked to it (collectively, our "Services"). Sometimes a service will be linked to a different privacy statement, which will list the particular privacy practices of that service. This policy may be periodically updated with what we urge you to access and review. In case we make changes that we consider important, we will inform you through a notice in the relevant services or we will communicate with you through other means such as email. 1. ABOUT US DISTRIVET, SL (hereinafter COMPANY), we are a company dedicated to DISTRIBUTION OF VETERINARY MEDICINES, SANITARY PRODUCTS, FOOD AND EQUIPMENT INTENDED FOR ANIMAL USE. and located in BARCELONA. Our address for notification, communication and contact purposes is C /. ALEMANYA, 13 08520 LES FRANQUESES DEL VALLES BARCELONA. In addition, the COMPANY has enabled the following email address for communications and notifications related to the processing of information and personal data, including the exercise of the rights indicated in this Policy: distrivet@distrivet.es Complete list of locations of the company: Carrer d'Alemanya, 13. 08520 Les Franqueses del Vallés (Barcelona). Calle de Albasanz, 16, 28037 Madrid Calle Martillo 24-26. PI Santa Ana. 28522 Rivas Vaciamadrid (Madrid). Calle del Yen Parcela 95 Nave 17 PI Las Atalayas, Mailbox 64. 03114 Alicante Avenida Germanías, 21. 46113 Moncada (Valencia). In addition, in compliance with the data protection regulations, and in order to improve and ensure the proper management of personal data, the COMPANY has appointed a Data Protection Delegate (with the functions indicated in this Privacy Policy). Privacy), with which you can contact by writing to the indicated address, or through the email address: distrivet@distrivet.es 2. INFORMATION AND PERSONAL DATA THAT WE COLLECT Personal information refers to any information that relates to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, especially with reference to an identification element, be it a name, an identification number, location data, online identification, or one or more specific factors of the physical, psychological, genetic, mental, economic, cultural or social identity of that person. We collect, store and process the information (and in particular personal data) necessary for the provision of our services. In particular, the information we collect is: The information of our clients necessary for our services of DISTRIBUTION OF VETERINARY MEDICINES, SANITARY PRODUCTS, FOOD AND EQUIPMENT INTENDED FOR ANIMAL USE, including identifying information and contact, academic and professional, economic and bank data, necessary to provide our services and for our operational and business purposes. Although most of this information is of a business nature, personal data may be included, mainly referring to the contact personnel of our client companies. For the adequate development of these services of DISTRIBUTION OF VETERINARY MEDICINES, SANITARY PRODUCTS, FOOD AND EQUIPMENT INTENDED FOR ANIMAL USE., COMPANY staff may have access to information and personal data contained in the files of our client companies. In these cases, THE COMPANY will undertake to maintain the confidentiality and security of said data, for which it will abide by the confidentiality commitments and necessary external treatment contracts. Upon request for the consent of those affected, the COMPANY may send commercial or informative communications, such as NEWSLETTER, by email, for which the identification and contact data provided directly by the interested party will be used. In said shipments, the appropriate mechanisms to deactivate the receipt of these shipments will be specifically indicated. THE COMPANY will undertake to maintain the confidentiality and security of said data, for which it will abide by the confidentiality commitments and necessary external treatment contracts. Upon request for the consent of those affected, the COMPANY may send commercial or informative communications, such as NEWSLETTER, by email, for which the identification and contact data provided directly by the interested party will be used. In said shipments, the appropriate mechanisms to deactivate the receipt of these shipments will be specifically indicated. THE COMPANY will undertake to maintain the confidentiality and security of said data, for which it will abide by the confidentiality commitments and necessary external treatment contracts. Upon request for the consent of those affected, the COMPANY may send commercial or informative communications, such as NEWSLETTER, by email, for which the identification and contact data provided directly by the interested party will be used. In said shipments, the appropriate mechanisms to deactivate the receipt of these shipments will be specifically indicated. COMPANY can send by email commercial or informative communications, such as NEWSLETTER, for which the identification and contact data provided directly by the interested party will be used. In said shipments, the appropriate mechanisms to deactivate the receipt of these shipments will be specifically indicated. COMPANY can send by email commercial or informative communications, such as NEWSLETTER, for which the identification and contact data provided directly by the interested party will be used. In said shipments, the appropriate mechanisms to deactivate the receipt of these shipments will be specifically indicated. In the same way, we will collect information, including personal data (mainly identification and contact data), through our website, provided that you register for the events advertised through it, or whenever the contact mechanisms are used. or request for information. We also collect personal information from third parties such as our partners, collaborators, service providers and publicly available websites, to offer services that we think may be of interest to you and to help us maintain data accuracy and offer and improve services. In addition, our servers, logs, and other technologies collect certain information automatically to help us manage, protect, and improve our services, analyze their use, and improve the user experience. Internally. COMPANY collects, stores and processes personal data of its workers and collaborators, necessary to maintain the labor relationship with the workers, and to comply with the legal obligations in the matter. 3. HOW WE PROTECT INFORMATION AND PERSONAL DATA At COMPANY, we have a high commitment to the security of the information we handle, and to compliance with the legal requirements that apply to us. In this sense, to ensure the confidentiality, availability and integrity of both the information we handle (and, in particular, personal data), as well as the systems, networks, applications and databases used for their treatment, in COMPANY: We periodically develop risk assessments associated with information security and the protection of personal data, analyzing our situation in the face of risk and defining action plans accordingly. An Information Security and Data Protection Policy has been defined that must be complied with by the different parties involved in the processing of the information. Procedures have been developed for Access Control, Security of systems and communications, Management of Incidents and Security Violations, and Backup of information. Awareness-raising and training actions necessary to ensure compliance with these policies and procedures have been developed. In the event that, as a user or affected party, you detect any incident or breach of security, or any vulnerability that may be affected, DISTRIVET, SL makes available to those affected the address: distrivet@distrivet.es. Through which communications that are considered appropriate or necessary to improve the security of our information and systems can be made. 4. RIGHTS OF THE DATA HOLDERS THE COMPANY has enabled the necessary means to comply with the right to information and to obtain consent in the cases necessary to ensure the legality of the processing of personal data. At the time of obtaining or collecting the information, the COMPANY undertakes to inform those affected about the identity of the person in charge, the purpose, possible communications or transfers, and the possibility of exercising the rights contained in the regulations. COMPANY recognizes and guarantees the possibility of exercising the rights of access, rectification, cancellation, opposition, limitation of treatment and portability, collected by the data protection regulations. You as interested or affected can: RIGHT OF ACCESS: Obtain confirmation of whether your data is being processed and if so, you will have the right to access the following information regarding the processing of your data: the purposes of the treatment; the categories of personal data in question; the recipients or categories of recipients to whom the personal data may be communicated; the expected period of conservation of personal data the existence of the right to request the rectification, deletion, opposition of data, or the limitation of treatment the right to file a claim with a control authority; when the personal data has not been obtained from the interested party, any information available about its origin, the existence of automated decisions, including profiling and meaningful information on the logic applied, as well as the importance and expected consequences of such treatment for the interested party. When personal data is transferred to a third country or to an international organization, the interested party shall have the right to be informed of the appropriate guarantees under article 46 regarding the transfer. RIGHT OF SUPPRESSION: Obtain the deletion of your data when any of the following circumstances occurs (provided that the data does not comply with any of the requirements contemplated in the regulations: that it is data of general interest, necessary for the fulfillment of a legal obligation , or to exercise the right to freedom of expression,): the personal data are no longer necessary for the purpose for which they were collected, the interested party withdraws the consent given for the data processing; the interested party opposes the treatment and other legitimate reasons for the treatment do not prevail; the personal data has been unlawfully processed; personal data must be deleted to comply with a legal obligation that may be established; CORRECT OF RECTIFICATION: Modify inaccurate, erroneous or incomplete data. RIGHT OF PORTABILITY: Receive from the COMPANY the personal data that concern it and transmit it to another data controller when: the legality of the treatment is based on the consent of the interested party or on the fulfillment of a contract the treatment is carried out by automated means. RIGHT OF OPPOSITION: Oppose that personal data that concerns you are subject to a treatment based on the fulfillment of purposes of public interest, or of legitimate interest for the person in charge. RIGHT TO LIMIT THE TREATMENT: Obtain from the person responsible for the treatment the limitation of the treatment of the data when any of the following conditions are met: the interested party challenges the accuracy of the personal data, for a period that allows the person in charge to verify the accuracy of the same; the treatment is unlawful and the interested party opposes the deletion of the personal data and requests instead the limitation of its use; The person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims; The interested party has opposed the treatment by virtue of the right of opposition. For the exercise of these rights, THE COMPANY has enabled the email address: distrivet@distrivet.es, through which you can contact the organization to request the exercise of the rights that the regulations recognize. In the same way, For an adequate exercise of these rights, we urge you to use as a reference the templates and models for the exercise of rights that can be found on the website of the Data Protection Agency (www.agpd.es). In addition, we inform you of the possibility, if you consider that your rights have been violated, or that you have not acted adequately with respect to the requests for rights that you may have made, to file the corresponding claim with the Data Protection Agency, being able to go to it through the electronic headquarters accessible from its website (www.agpd.es) 5. WHAT INFORMATION DO WE COMMUNICATE OR TRANSFER As a general rule, from the COMPANY we only communicate personal data to third parties, or we provide them access to them, in the cases necessary to develop an adequate provision of the requested service, to comply with legal, fiscal and corporate obligations, or to the development of certain processes or activities of the organization in a subcontracted manner (Access to Data on behalf of Third Parties). In particular, we carry out communications and exchanges of information with banking entities, based on the services provided, to carry out the management of collections and billing of the services provided, the management of payments to service providers, or in compliance with legal requirements, fiscal and public duties. Likewise, in compliance with these public duties, communications are made to other administration bodies, such as Social Security or the Tax Administration. On the other hand, in COMPANY we establish agreements, alliances or collaborations with other entities that provide us with certain services or that collaborate in the development of certain activities, being able to have access to the personal data that we manage. This is the case, for example, of tax and labor consultancies that are granted access to the personal data of our workers for payroll management, compliance with public duties, or prevention of occupational hazards. In addition, we have certain outsourced services that we rely on for the provision and development of our services. For the provision of these services, the corresponding external treatment contracts have been signed, ensuring compliance with the requirements of the regulations. It may be the case that these services are provided or require the intervention of entities or systems hosted in third countries. From COMPANY we ensure that, in cases where international data transfers are required, these are made to countries that demonstrate a level of security comparable to that of European regulations. In this sense, the adequacy decisions of the European Data Protection Committee will be considered, or, failing that, certificates, corporate standards, 6. HOW LONG DO WE KEEP THE INFORMATION? As a general rule, in COMPANY we only keep information and personal data for the time necessary to fulfill the purpose for which the data was obtained, as well as to attend to possible claims or responsibilities that arise as a result of the treatment of the data. In general, once the provision of the service is completed, the data is blocked, not carrying out any treatment on them beyond keeping them at the disposal of the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment, during the prescription period of these, after which the cancellation must be carried out. On the other hand, to determine the data retention periods, the COMPANY considers local laws, the contractual obligations and the expectations and requirements of our clients. When we no longer need personal information, we securely delete or destroy it. 7. INTELLECTUAL AND INDUSTRIAL PROPERTY The content of the COMPANY's services and websites, including their structure, design, texts, source code, as well as the logos, trademarks and other distinctive signs that appear therein, are owned by the COMPANY or by its collaborators or associated third parties, and are protected by the corresponding intellectual and industrial property rights. Likewise, the images, videos, sounds, audios and other graphic elements contained in the portals are protected by the corresponding rights. Therefore, by virtue of the provisions of articles 8 and 32.1 of the Intellectual Property Law, it is expressly prohibited to copy, reproduce, publish or alter any content of the COMPANY's websites without its prior authorization. THE COMPANY authorizes the total or partial reproduction of the texts and contents provided by the portal, provided that the following conditions are met: The integrity of the contents, documents or graphics is maintained. The COMPANY is expressly cited as the source and origin of those. The purpose and purpose of such use is compatible with the activity of the COMPANY. No commercial use is intended, its distribution, public communication or transformation being expressly prohibited. The User undertakes to respect the Intellectual and Industrial Property rights owned by the COMPANY. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The User must refrain from deleting, altering, 8. GENERAL CONDITIONS OF USE AND RESPONSIBILITIES The COMPANY's websites are intended to facilitate, to the general public, knowledge of the activities that this company carries out and the products and services it provides, as well as to offer the possibility of contracting certain services. In the same way, the partial or total provision of certain services contracted by clients is allowed. The use of any of these websites implies the express and full acceptance of the conditions set out here, without prejudice to those particular that may apply to some of the specific services offered through the site. In order to keep the information published on the portals updated, its contents may be modified, corrected, deleted or added at any time, so it will be convenient to check the validity or accuracy of the same by going to official sources. Likewise, this privacy policy may be subject to change, correction or modification, in order to keep it appropriate to the needs of the organization, as well as current regulations. to. Responsibility for the operation of the Web COMPANY cannot guarantee the absence of errors in accessing Web services or their content, although COMPANY will develop the necessary mechanisms to reduce these scenarios and correct and update them as quickly as possible. Likewise, the COMPANY cannot be held responsible for possible errors, interferences or interruptions of the service that may arise from causes such as computer viruses, telephone or network breakdowns, disconnections and other types of failures caused by causes beyond the control of the owner of the Web. . COMPANY reserves the right to temporarily suspend the operation of web services, at any time, whenever necessary for maintenance, repair, updating or improvement tasks. Likewise, the COMPANY reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with these General Conditions of Use. On the other hand, COMPANY is not responsible for the content that may be published by users or by any third party through the forums, comments, or social networks associated with the websites, although the media will be provided by COMPANY precise, to remove this type of content and to ensure compliance with applicable legislation, as well as respect for the rights of those affected and public order. In the event that users detect any content that affects in this regard, it is recommended that they contact the COMPANY as quickly as possible, through the means provided. b. Liability for links The links contained in our web services may lead to external web services, managed by third parties, in order to provide the user with access to information or related resources. COMPANY does not manage, review, nor can it be held responsible for the content, operation or information of the websites to which it directs, with which no relationship is maintained. COMPANY cannot be held responsible for damages and prejudices that may arise from these linked pages. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities. c. Responsibility of users The User guarantees that the Personal Data provided to the COMPANY (where necessary) are true and is responsible for communicating any changes in them. The user will be solely responsible for any loss or damage, direct or indirect, that may be caused to the person responsible for the file or to any third party due to the completion of the forms with false, inaccurate, incomplete or outdated information. The User agrees to use the website, the contents and services in accordance with the Law, this Legal Notice, good customs and public order. In the same way, the User agrees not to use the website or the services provided through it for purposes contrary to the content of this Legal Notice, or for purposes that are illicit or harmful to the interests and / or rights of third parties, such as: spreading content or propaganda of a racist, xenophobic, pornographic-illegal nature, apology for terrorism or an attack against human rights; cause damage to the physical and logical systems of the COMPANY, its suppliers or third parties; introducing or spreading computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; The User expressly agrees not to destroy, alter, disable or, in any other way, damage the data, programs or electronic documents and others found on this website, as well as not to hinder its proper functioning. Likewise, the User undertakes not to obstruct the access of other users to the service through the massive consumption of the computer resources through which the owner of the Web provides the service, as well as to carry out actions that damage, interrupt or generate errors in said systems. The User agrees not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that may cause errors on the web./p> 9. APPLICABLE LAW AND JURISDICTION The resolution of conflicts, controversies or claims that may arise from the web services to which this privacy policy refers, will be governed by the provisions of Spanish legislation. COMPANY will submit to the Judges, Courts and jurisprudence of the city of Gijón (Spain), unless otherwise agreed with the consumer / user. 10. COOKIES POLICY The COMPANY's website and its domains use cookies (small information files that the server sends to the computer of the person accessing the page) for the correct functioning and visualization of the websites by the user, as well as collecting statistics. Specifically, the following cookies are used: Cookies Type Temporality Ownership Google Analytics Purpose : _ga _gat Third Party Permanent / Temporary Analytics . Terms of service: [1] Generate a unique user identifier, which is used to count how many times a user visits the site, as well as the date of the first and last time they visited the web. Register the date and time of access to any of the pages of the Site. Check the need to keep a user's session open or create a new one. Identify the user's session, to collect the approximate geographical location of the computer that accesses the Site for statistical purposes. Session cookies: JSESSIONID PHPSESSID SESS66c3c803e5 11690dab0e8d7 0f3f0cf31 Proprietary Temporary Technique Store a unique session identifier for the proper functioning of the portal. Forum Cookies: jforumAutoLogin jforumUserId Own Temporal Technique Used by the JFORUM platform for specific Forum improvements: Auto-login functions Forum user identification Batch API Cookies: Has_js Own Temporal Technique Used by a CMS API for the correct functioning of the portal. Youtube: CONSENT VISITOR_INFO1_LIVE PREF YSC Social Temporary Alien. Terms of service: [2] Cookies for the integration of the YouTube service in the portal. Twitter: guest_id pid Social Temporary Outsider . Terms of service: [3] Cookie used by the OSI tweets display widget. Facebook Connect Social Temporary Outside. Terms of service: [4] Facebook Connect XST service integration cookies : XST_id Permanent Technical Own Cookie to control uniqueness in the response to a survey (right now activates the COMPANY quality survey) Instagram ccode csrftoken Social Temporary Foreign . Terms of service: [5] Cookie used by the Instagram posts display widget. d. Acceptance of the cookie policy COMPANY displays information about its Cookie Policy at the bottom of any page of the portal with each login in order for you to be aware. Given this information, it is possible to carry out the following actions :. Accept cookies. This notice will not be displayed again when accessing any page of the portal during this session. Modify the configuration. You can obtain more information about what cookies are, know the COMPANY's Cookies Policy and modify your browser settings to restrict or block COMPANY cookies at any time. In the case of restricting or blocking cookies, the functionalities of the web may be reduced. Continue browsing or move through the scroll bar: in which case we consider that you accept their use. and. How to modify cookie settings You can restrict, block or delete cookies on any website, using your browser. In each browser the operation is different, the 'Help' function will show you how to do it. Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie= " FireFox: support.mozilla.org/es/kb/Delete%20cookies Chrome: support.google.com/chrome/answer/95647?hl="es " Safari: www.apple.com/es/privacy/use-of- cookies / 11. APPLICABLE LAW AND JURISDICTION The resolution of conflicts, controversies or claims that may arise from the web services referred to in this privacy policy will be governed by the provisions of Spanish legislation. COMPANY will submit to the Judges, Courts and jurisprudence of the city of Gijón (Spain), unless otherwise agreed with the consumer / user. Contact 93 861 63 04 91 330 81 00 Blog News And that sunny day has arrived! 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