SDLC Partners Menu Go Case Studies Home Case Studies Real-world Client Success Stories Client case studies highlight actual client challenges, the solutions we created for them, and the results they experienced. Find the customized solution you’re looking for by using the service category filter or search. All (74) Business Agility (19) Data Analytics (14) Healthcare Services and Solutions (56) Human Centered Design (6) Individual Contributor Talent (2) Intelligent Automation (3) Operational Excellence (13) Quality Assurance and Software Testing (13) Robotic Process Automation Services (3) Software Development (19) Technology Transformation (11) Automating 80% of Reporting for Innovation & Improvement Projects We helped this client perfect their performance reporting process and now it was time to automate 80% of their reports and save them two weeks each month. Creating a Multi-tenant Identity Solution with a Single, Secure Login Utilizing Scrum, Co-Creation, and Human Centered Design Third-party administrators were dissatisfied with the user experience, leading to a five percent increase in paper enrollments and more than 25 percent increase in application processing times. Highmark Revamps Medicare Shopper Experience, Leveraging a Hybrid Cloud Implementation Strategy Revamping and upgrading Highmark’s online Medicare shopper experience and performance, leveraging hybrid Cloud and on-premise architecture. Aligning 50 Healthcare Executives & Stakeholders Towards Common Patient Care Strategies $3B academic medical system needed to align healthcare leaders around strategies to optimize patient flow, care, and experience. Integrating Software Dev and HCD Earlier Achieves Payer UM Platform Goals How can we create a software platform without the typical bottlenecks that arise from a misalignment between human centered design and software development? Major Dental Plan Fast-Tracks Website Transformation with Advanced Tech Case Study: How we quickly brought together business, technology, and design professionals to overhaul a national dental payer’s website to provide a modern, streamlined member experience. Meeting Increased Demand via Virtual 5S Manufacturing Transformation & Training Our client, AmeriGas, increased production efficiency with our virtual 5S Lean Manufacturing training to meet customer demand spikes. Onboarding an Outsourced Remote Team & Delivering Client Value on Day One We created a virtual onboarding program to ensure our client’s outsourced resources are prepared, engaged, and equipped to deliver value on Day One. Transforming into a Software Company IngMar Medical was pivoting from R&D firm into a device and software company and requested that we assess their SDLC, technical capabilities, and organizational culture, and create a roadmap to guide their transformation. Healthcare Client Transforms Portal Operations to Achieve Stellar AEP A national health plan needed adequate levels of trained resources to ensure Quality Control (QC) of critical data used as part of compliance and customer services. SDLC Partners created and implemented an optimized resource allocation strategy to ensure that flexible, highly-trained resources were available to meet fluctuating demand. Strategic Outsourcing Helps Health Plan Maintain Quality Data for Compliance and Customer Service During Peak Cycles A national health plan needed adequate levels of trained resources to ensure Quality Control (QC) of critical data used as part of compliance and customer services. SDLC Partners created and implemented an optimized resource allocation strategy to provide flexible, highly-trained resources were available to meet fluctuating demand. Intelligently Automating High-Volume Invoicing for Major Fuels Distributor Guttman Energy wanted to streamline their high-volume invoicing and approval processes. Our automation solution gave them greater control, efficiency, and accuracy to support cashflow. Establishing an Effective, Mature Project Management Office & PM Team A large, national healthcare IT client was experiencing a number of serious challenges with their project management team’s performance and project outcomes. Legacy Modernization Drives Customer Engagement Through User-Centered Design SDLC Partners shares client story about overhauling 5K-page legacy website to drive web traffic and engage patients and customers. Creating an Agile Performance Process for 400+ Innovation and Improvement Projects Create an Agile Performance Process for 400+ Innovation and Improvement Projects Plus Medical Cost Containment. Actionable Insights Each Month News, client success stories, curated content. Request Sign Up Previous 1 2 3 4 5 Next We can help you ACHIEVE REAL RESULTS Contact Us About Us We deliver customized digital solutions to transform your business through our uniquely enabled talent, processes, and leadership. solutiondesk@sdlcpartners.com Actionable Insights News, client success stories, curated content. Sign up for our monthly newsletter. Request Sign Up Our Headquarters One PPG Place, Suite 3200 Pittsburgh, PA 15222 412.251.0848 Find Us: Pittsburgh, PA Follow Us: Facebook Twitter LinkedIn © 2021 SDLC Partners, L.P. | Privacy Policy