Why FGS? What We Offer Contact FGS Customer Success Stories Improved efficiency and productivity levels within departments. Case Study #1 Case Study #2 Case Study #3 Outsourcing with FGS Bolsters Productivity, Saves Money THE CLIENT INDUSTRY Investment services EMPLOYEES 7,000+ FORBES Global 2000 SALES $5.2 billion THE CHALLENGE The client was undergoing a complicated reorganization following a merger with a rival company. Like many mergers, this one exposed some redundancies in positions, so some employees were relocated while others were reassigned to new positions. The roles of eight people – from the customer service, client services and inventory departments – proved to be particularly tricky. The client still needed the work these departments produced, but began to consider the wisdom of outsourcing the tasks themselves to save money on salaries and benefits. After all, streamlining and cutting costs were part of the motivation for the merger in the first place. THE SOLUTION The team at FGS could identify with the client’s dilemma—and also envision a sensible solution. FGS had customer service, client services and inventory departments, too, but had many more years of experience at running them. Although FGS could not duplicate every single function the client needed, such as some computer tasks, it could step in and provide the lion’s share of the services the client needed—and in a more efficient and economical manner. This new “mini merger” also held the promise of FGS and the client deepening their respective understanding of each other’s business practices, priorities and long-term goals. THE VALUE The client embraced FGS’s proposed “mini merger” because it enabled the company to: Improve efficiency and productivity levels within the three departments. Reap significant cost savings on employee salaries and benefits. Strengthen its collaboration with the like-minded team at FGS. © 2019 FGS | SITEMAP Home Why FGS? Regulatory Solutions Fulfillment Print Solutions Marketing Execution Creative Contact

Why FGS? What We Offer Contact FGS We're here to help. Our team is standing by to answer all of your questions. Illinois MAIN OFFICE FGS 880 Enterprise Drive, Suite F Aurora, Illinois 60504 630.585.8160 FGS 2910 South 18th Avenue Broadview, IL 60155 708.343.0448 Massachusetts FGS - East Coast 1 Rex Drive Braintree, MA 02184 781.848.9090 © 2019 FGS | SITEMAP Home Why FGS? Regulatory Solutions Fulfillment Print Solutions Marketing Execution Creative Contact