HOME PAGE HELP GUARANTEE HOW CAN WE HELP YOU? How long is the warranty? 1 Decathlon offers at least a two (2) year warranty on all products, ie both our own Passion Brands and other brands. In addition to this, there are products that are covered by an extended warranty period: - Frames on our fitness machines (treadmills, cross trainers, exercise bikes, etc.) have a warranty of 5 years. Movable and smaller parts have a warranty period of 2 years. - Backpacks from our own brand Quechua have a warranty period of a full 10 years. - We offer a lifetime guarantee on bicycle frames and rigid front forks on bicycles from our own brand B'Twin. Frames and forks made of carbon have a 5-year warranty, other parts have a 2-year warranty. The guarantee does not cover: - Products that have been damaged / deteriorated due to wear and tear, mismanagement and incorrect use (all types of defects that are not due to the product being defective at the time of purchase). - Transport damage - Damage that has occurred during storage of the product in an unfavorable environment - Damage that has occurred when the product has been used for purposes other than private use. IS THE ANSWER USEFUL? Do you have more questions? CONTACT OUR TEAM SIMILAR QUESTIONS GDPR What are the shipping costs? How do I make a return? How do I track my package? Open purchase CONTACT CUSTOMER SERVICE Monday to Thursday 10:00 - 17:00 Friday 10:00 - 16:00 Phone 08-28 13 34 E-mail We respond within 48 hours on weekdays Chat The chat is currently closed Find and contact YOUR STORE