The 'go to' organisation for Local Government improvement in Scotland Improvement ServiceHomeISO27001 ISMS POLICY It is the policy of the Improvement Service to maintain an Information Security Management System (ISMS) designed to meet the requirements of ISO27001:2017 in pursuit of its primary objectives and the purpose and context of the organisation i.e. The provision of consultancy and facilitation products and services, and research, data and intelligence to support all Scottish councils to help them manage their own performance and improvement, deliver digital services, enhance the learning and skills of officers and elected members and improve outcomes for communities. It is the policy of the Improvement Service to: Strive to satisfy the requirements of our customers, partners, stakeholders and interested parties Make the details of our policies known to other interested parties, including external where appropriate, and determine how and what to communicate Comply with all legal requirements, codes of practice and other requirements applicable to our activities Provide all the resources of equipment, trained and competent staff and any other appropriate requirements to enable these objectives to be met Ensure employees are made aware of their individual obligations in respect of this policy Maintain a management system that seeks to achieve these objectives Seek continual improvement in the effectiveness of our management system based on business risk, privacy considerations and feedback from our stakeholders To ensure our organisation maintains its awareness for continuous improvement, our management system is regularly reviewed by the ISMS Board – senior management representatives from across the business – to ensure it remains effective and fit for purpose. Our management system is also subject to regular independent internal and external audit. Sarah Gadsden Chief Executive Version: 1.0 Last updated: 05/07/2020 Last reviewed: 29/06/2021 Next review date: 28/06/2022 Useful Information Our Staff Join our Team Scottish Councils & CPPs Privacy Statement Cookie Policy Accessibility Statement ISO27001 Contact 01506 282012 info@improvementservice.org.uk © Improvement Service Our cookie policy By using this website you agree to our cookie policy. We use cookies to generate statistical data about how people use our site. We never share information or attempt to identify individuals. See our cookie policy for more information. Accept all cookies See all cookies