Coronavirus (COVID-19): Latest Updates | Visitation Policies | COVID-19 Testing | Vaccine Information menu Patients & Families Pay Bill Navigating the Cost of Your Care We know health care costs can be complex. We're here to help. Wondering how much it will cost to receive services? See our Price Estimator Tool URMC / Patients & Families / Pay Bill Make a Payment Payment Options: Pay Online Pay By Phone Other UR Medicine Hospitals & Facilities If you would like to pay a hospital bill from F.F. Thompson, Jones Memorial, Noyes Health, or St. James, Contact their billing departments How Your Payment is Applied Your bill may contain charges from more than one UR Medicine provider, or you may have an unpaid bill with Strong Memorial Hospital, Highland Hospital, and/or the University of Rochester Medical Faculty Group. If that is the case, your payment will be applied to your oldest outstanding balance first. If you would like to specify which balance your payment should apply to, please call our Patient Financial Services Team at (585) 758-7650 or 1-888-925-4301 or pay using MyChart. Billing Questions? We can help. Call (585) 758-7650. Billing Concerns During the Coronavirus (COVID-19) Pandemic To Our Valued Patients: We at UR Medicine recognize the financial strain many people are facing due to the coronavirus pandemic. If you currently have a bill due that you are unable to pay at this time, be assured that we understand and will work with you. We invite you to learn more about the interest free payment plans and financial assistance programs we offer. The fastest way to make arrangements is to access MyChart, our user-friendly, self-service option. It only takes a few minutes to enroll, view your account, and create a payment plan. You may also reach us by phone, but please be patient with us. We care about our staff as much as we care about our patients. In order to practice social distancing, we have fewer staff working on-site during the COVID-19 crisis. For Strong Memorial Hospital, Highland Hospital, or University of Rochester Professional Services call UR Medicine Patient Services at (585) 758-7650. For other UR Medicine sites, please contact their billing offices directly. URMC Information About URMC Our Hospitals Departments & Centers Directions & Parking Newsroom Job Opportunities at the University of Rochester Contact Information Tools Event Calendar Find a Physician Health Encyclopedia Faculty Lists MyChart Patient Portal Online Bill Pay General Information UR Medicine University of Rochester Web Accessibility Faculty & Staff Directory Emergency Information ©2021 University of Rochester Medical Center Rochester, NY Intranet Email HRMS Remote Access (VPN) Privacy Topics