Homeware and Accessories Home Homeware and Accessories The recent growth in homewares sales, driven by online demand and increased appetite for home improvements, means the pressure is on to achieve lean, accurate and systems driven supply chains. At Amethyst, we understand your success depends on meeting and exceeding these requirements. We work closely with homeware suppliers, retailers and etailers to deliver leading edge supply chain solutions. Helping them to achieve great quality of service consistently. Amethyst tailors solutions to each client’s requirements whilst maintaining the flexibility to support growth and seasonal fluctuations. We maintain a programme of continuous improvement in systems, processes and infrastructure to stay ahead of the homeware market’s evolving requirements. By bringing together our indepth knowledge of the market, breadth of service offerings and experience from other specialist sectors, we ensure we provide a best in class service for our clients. WAREHOUSING Operating over 525,000 square feet of shared-user warehousing across 6 warehouses, with up to 1,000 full time employees at peak times, Amethyst is perfectly positioned to provide modern, strategically located warehousing with high levels of security. We provide flexible storage, tailored to our client’s requirements, designed for maximising efficiency. We offer specialist services to our clients including wholesale and retail distribution as well as e-fulfilment and reworking / pre-retail. Amethyst invests to provide clients with flexible space and labour, without the fixed costs. DISTRIBUTION We understand our client’s success depends on accurate and timely delivery of goods. Leveraging our supply chain expertise, we are able to provide a customised solution to each of our clients. We operate multi-client sites delivering to retailer’s distribution centres, retail outlets and web store customers throughout the United Kingdom, Europe and worldwide. This way we optimise vehicle fill to reduce costs and environmental impact and utilise our excellent retailer relationships to deliver 100% on time, in full deliveries. ADDED VALUE Beyond the standard storage and distribution offering we perform significant amounts of pre-retail customisation to meet the various retailer’s requirements, including Merchandising Units, relabelling, bar-coding, remedial work and kitting. We are also seeing increased levels of multichannel routes to market via D2C orders (bypassing the retailers’ DC’s) and the launching of B2C services from manufacturers, both of which we support seamlessly via our adaptable systems and processes. IT Our services start with a full systems specification and integration of our warehouse management systems with clients stock control systems. For multichannel integrations we also integrate with web platforms and clients’ customer systems where required. Our systems handle inbound scheduling, order processing and status, transport management and tracking as well as returns processing. ACCOUNT MANAGEMENT/CUSTOMER SERVICES We take a partnership approach to our client relationships. We manage this relationship through our operational teams with daily and weekly reviews and on a strategic level with Managing Director collaboration for regular reviews. This way we ensure the day to day KPI’s are achieved whilst allowing for planning of future developments. We provide an online reporting system for clients which is designed to allow self service access to key data for clients on demand. CASE STUDIES 0 commentshomewareposted by ManagerFebruary 17, 2016 Private Sales Club Fulfilment Amethyst is the chosen third party logistics partner for several market leading private/flash sales etailers. Using our experience of these business models, we have been able to grow and evolve the solutions enabling clients to expand their product and service offering as their volumes and product ranges increase. This client had an in house fulfilment facility adjacent to their offices. Following some significant investment and growth in homeware volumes, their expansion was set to accelerate dramatically. They needed an outsourced provider with the required facilities and scalability to cope with rapid growth as well as the financial credibility required to respond to changing requirements with agility. In addition, they needed a fast implementation to co-ordinate with an office move. SOLUTION: Amethyst’s project team helped guide the client through an expedited implementation process in order to achieve the deadline. We adapted to the unique requirements of the business model and continue to work closely on systems and process development in order to provide the optimum solution at each stage of the forecast growth plan. RESULT: Amethyst was selected as the third party provider because of our experience in homeware and fashion e-commerce fulfilment which has ensured a good cultural fit. By working together, we have achieved a robust fulfilment solution operating from one of our facilities near Wellesbourne in Warwickshire. We fully expect to be able to continually meet and exceed the requirements of a rapidly growing business over the life of the contract. READ MORE Amethyst Group is part of the Cathay Investments group of companies. 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