This site uses cookies from facebook to better your user experience. Learn more Decline Allow cookies 888-534-8441 LET'S MAKE THIS BETTER FILE A COMPLAINT To file a complaint, please contact InterCambio Express Customer Service BEFORE contacting your jurisdiction with a complaint. Here’s how to contact InterCambio Express Customer Service: FOR INTERCAMBIO EXPRESS Telephone Number: 1-888-534-8441 By Mail: InterCambio Express Attn: Manager, Quality Department 426 N. Main Street Elkhart, IN 46516 FOR INTERCAMBIO EXPRESS AGENT AND STORE LOCATIONS Telephone Number: 1-888-534-8441 By Mail: InterCambio Express Attn: Manager, Quality Department 426 N. Main Street Elkhart, IN 46516 Search by State: A • C • D • F • G • I • K • M • N • O • P • S • T • U • V • W ALABAMA CUSTOMERS: Alabama Securities Commission Online: http://www.asc.state.al.us/ Telephone Number: 800-222-1253 ARIZONA CUSTOMERS: Arizona Department of Financial Institutions Online: http://www.azdfi.gov/ Telephone Number: 602-771-2800 ARKANSAS CUSTOMERS: Arkansas Securities Department Online: http://www.securities.arkansas.gov/ Telephone Number: 800-981-4429 By mail: Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201 CALIFORNIA CUSTOMERS: Department of Business Oversight Online: http://www.dbo.ca.gov/ Telephone Number: 800-622-0620 By email: consumer.services@dbo.ca.gov By mail: Department of Business Oversight Consumer Services 1515 K Street, Suite 200 Sacramento, CA 95814-4052 RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if InterCambio Express, Inc. does not forward the money received from you within 10 days of the date of this receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money. If you want a refund, you must mail or deliver your written request to InterCambio Express, Inc., at 426 N Main St, Elkhart, IN 46516. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code. COLORADO CUSTOMERS: Colorado Division of Banking Online: banking.colorado.gov/industry/money-transmitters Telephone Number: 303-894-7575 By mail: Colorado Division of Banking 1560 Broadway, Ste. 975 Denver, Colorado 80202 DELAWARE CUSTOMERS: Delaware Office of State Bank Commissioner Online: http://banking.delaware.gov/ Telephone Number: 302-739-4235 DISTRICT OF COLUMBIA CUSTOMERS: District of Columbia Department of Insurance, Securities, & Banking Online: http://disb.dc.gov Telephone Number: 202-727-8000 FLORIDA CUSTOMERS: Florida Office of Financial Regulation Online: http://www.flofr.com/ Telephone Number: 850-487-9687 GEORGIA CUSTOMERS: Georgia Department of Banking & Finance Online: http://www.dbf.georgia.gov/ Telephone Number: 888-986-1633 IDAHO CUSTOMERS: Idaho Department of Finance Online: http://finance.idaho.gov/ Telephone Number: 208-332-8000 ILLINOIS CUSTOMERS: Illinois Division of Financial Institutions Consumer Credit Solution Online: http://www.idfpr.com/ Telephone Number: 888-298-8089 INDIANA CUSTOMERS: Indiana Department of Financial Institutions Online: http://www.in.gov/dfi/ Telephone Number: 317-232-3955 800-382-4800 (IN only) IOWA CUSTOMERS: Iowa Division of Banking Online: http://www.idob.state.ia.us/ Telephone Number: 515-281-4014 KANSAS CUSTOMERS: Kansas Office of State Bank Commissioner Online: http://www.osbckansas.org/ Telephone Number: 785-296-2266 KENTUCKY CUSTOMERS: Kentucky Department of Financial Institutions Online: http://www.kfi.ky.gov/ Telephone Number: 800-223-2579 MARYLAND CUSTOMERS: Maryland Office of the Commissioner of Financial Regulation (InterCambio Express, Inc. NMLS# 1083568) Online: http://www.dllr.state.md.us Telephone Number: 888-784-0136 By mail: Office of the Commissioner of Financial Regulation Attention: Complaint Unit 500 North Calvert Street, Suite 402 Baltimore, MD 21202 MICHIGAN CUSTOMERS: Michigan Department of Insurance & Financial Services Online: http://www.asc.state.al.us/ Telephone Number: 877-999-6442 MINNESOTA CUSTOMERS: Minnesota Department of Commerce Online: http://www.mn.gov/commerce Telephone Number: 651-296-2488 MISSOURI CUSTOMERS: Missouri Division of Finance Online: http://www.finance.mo.gov/ Telephone Number: 573-751-3242 For customers located in Montana, please contact InterCambio Express directly. NEBRASKA CUSTOMERS: Nebraska Department of Banking & Finance Online: http://www.ndbf.ne.gov/ Telephone Number: 402-471-2171 NEW MEXICO CUSTOMERS: New Mexico Financial Institutions Division Online: http://www.rld.state.nm.us Telephone Number: 505-476-4885 NEVADA CUSTOMERS: Nevada Financial Institutions Division Online: http://www.fid.state.nv.us/ Telephone Number: 702-486-4120 NORTH CAROLINA CUSTOMERS: North Carolina Commissioner of Banks Online: http://www.nccob.gov/ Telephone Number: 888-384-3811 NEW JERSEY CUSTOMERS: New Jersey Department of Banking & Insurance Online: http://www.state.nj.us/dobi Telephone Number: 800-446-7467 OHIO CUSTOMERS: Ohio Division of Financial Institutions Online: http://www.com.ohio.gov/fiin/ Telephone Number: 866-278-0003 OREGON CUSTOMERS: Oregon Division of Finance & Corporate Securities Online: http://www.cbs.state.or.us/dfcs/ Telephone Number: 866-814-9710 (OR only) OKLAHOMA CUSTOMERS: Oklahoma Banking Department Online: http://www.ok.gov/banking/ Telephone Number: 405-521-2782 PENNSYLVANIA CUSTOMERS: Pennsylvania Department of Banking Online: http://www.banking.state.pa.us/ Telephone Number: 717-787-1854 800-722-2657 SOUTH CAROLINA: For customers in South Carolina, please contact InterCambio Express directly. TENNESSEE CUSTOMERS: Tennessee Department of Financial Institutions Online: http://www.tennessee.gov/tdfi/ Telephone Number: 800-778-4215 TEXAS CUSTOMERS: Texas Department of Banking Online: http://www.dob.texas.gov/ Telephone Number: 877-276-5554 (toll-free) By mail: Texas Department of Banking 2601 North Lamar Boulevard, Suite 300 Austin, Texas 78705 Fax Number: 512-475-1313 By email: consumer.complaints@dob.texas.gov UTAH CUSTOMERS: Utah Department of Financial Institutions Online: http://www.dfi.utah.gov/ Telephone Number: 801-538-8830 VIRGINIA CUSTOMERS: Virginia Bureau of Financial Institutions Online: http://www.scc.virginia.gov/bfi/index.aspx Telephone Number: 804-371-9657 800-552-7945 (VA only) WASHINGTON CUSTOMERS: Washington Department of Financial Institutions Online: http://www.dfi.wa.gov/ Telephone Number: 877-746-4334 WISCONSIN CUSTOMERS: Wisconsin Department of Financial Institutions Online: http://www.wdfi.org/ Telephone Number: 608-261-7578 HELPFUL LINKS Automated Agencies Site Agent Training Site All money transmissions are provided by Intercambio Express, Inc. pursuant to its various State money transmitter licenses. NMLS ID: 1083568 English Español 2021 Fastest Growing 5000 Private Companies in USA Home About Us Contact Us Privacy Policy Terms and Conditions File a Complaint Powered by