Tenants Contents Insurance Get in touch Home Affinity Partnerships Tenants Contents Insurance Scheme The benefit of contents insurance is clear; financial protection in the event of loss. It’s our mission to make this protection available to as many residents as possible and provide peace of mind to the vulnerable and financially excluded. Working in partnership with you towards this, we are dedicated to raising awareness and maximising take up of your scheme for the benefit of all. When did you last review your TCI scheme? Joelle Nixon, Business Development Manager for the Tenants Contents Services Team, explains more about the reasons why you should review your Tenants Contents Insurance (TCI) Scheme. Why Work with Aon? We offer committed support & marketing for your scheme. We continuously support your scheme, giving you your own personal client manager to form a close working relationship. A Wealth of Experience in the Industry Aon has been working with councils and housing associations on TCI schemes for over 29 years. Commitment to the Industry We are committed to the social inclusion agenda, raising the level of understanding of home contents insurance and its benefits. In March 2020 we held a drop in event at the House of Commons to highlight the importance of offering TCI to social housing residents across the UK. Personal Service backed by a Global Broker We pride ourselves on our personal level of service, Aon is a global company and one of the UK's leading insurance brokers (Ranked 3rd by brokerage, Insurance Times, October 2020), giving you peace of mind that we can offer an ongoing, professional service for your scheme over the years. Committed Insurer The scheme is underwritten by Aviva Insurance Limited, the UK’s largest insurer*, providing the confidence of a recognisable and trusted name as well as ensuring a quality claims service. Aon and Aviva have been working together for 20 years, and with a close working relationship, use their collective knowledge and experience to provide support and maximise the success of our schemes. Support Personal support from your Client Manager Your Client Manager will work with you to raise awareness of the scheme amongst residents and front line staff. Marketing Support Aon’s dedicated TCI marketing team have created a central system to automate marketing communications for all housing association clients. When you become a client, you will be given exclusive access to our TCI Marketing Portal which gives you the option to choose from various campaigns, formats and mediums, all completely free of charge. Whether it’s a flood, fire or burglary campaign, the portal offers pre-approved assets and templates around each of these concepts. Whichever campaign or medium you choose, your council’s specific profile, including logo, contact details, pricing etc. will automatically populate your chosen template. Some examples of assets the TCI Marketing Portal offers: Posters and flyers: Display posters and flyers in payment offices and stairwells. Web and email banners: Various sized banners so you’re sure to find something suitable for your council’s website. Social media adverts: Whether you’re looking to advertise TCI insurance on Facebook or Twitter, these adverts can be used throughout all your social media platforms. Other marketing support we can provide includes: Event Support: Banners and flyers for residents’ events, alongside give-a-ways such as pens, keyrings and trolley tokens. Rent Statement Inserts: Reach your audience with flyers sent out with your rent statements. Newsletter / Website Articles: We can provide topical/seasonal articles for you to publish in your newsletters, on your website or on your social media pages. Some of our clients include: Customer reviews & testimonials Dudley Metropolitan Borough Council We have worked with Aon for over 10 years, the scheme offers comprehensive and very competitive cover to our tenants. Claims are dealt with promptly and fairly and Aon respond well and support us in funding and developing new marketing initiatives and IT development such as telephone and online applications. Dudley MBC offer 4 weeks free insurance to new tenants as an incentive to take out a home contents insurance policy. We use letters, leaflets and text messages to market this offer and have seen our policyholder numbers increase by an average of 20 per month. Aon supports Dudley in this incentive and we consider this offer to be of real benefit to our new tenants. The Royal Borough of Kingston RBK have been running the Tenants Home Contents Insurance scheme for several years and are very content with Aon/Aviva. Our tenants and leaseholders are offered low price premiums for excellent coverage and we are keen to increase our number of policy holders (...) Our Client Manager has always been very helpful and provides a lot of support. In the news: Helen Povah, Client Director talks to Stronger, The ALARM journey about tenants’ contents insurance and how millions of people are living in social housing without contents insurance and missing the financial resilience it can bring. July 2021 *Source: https://www.postonline.co.uk/profile/top-100-insurers-2020 Tenants Contents Insurance is arranged by Aon UK Limited and underwritten by Aviva Insurance Limited. Aon UK Limited is authorised and regulated by the Financial Conduct Authority. The following products or services provided by Aon UK Limited are not regulated by the Financial Conduct Authority: - Launchpad - TCI Marketing Portal For more information on a tenants insurance scheme for your housing association contact: Joelle Nixon Business Development Manager Joelle is responsible for developing new partnerships with a bias towards those that are Business to Business. joelle.nixon@aon.co.uk 0330 1272 462 (Monday - Friday, 9am - 5pm) Aon UK Limited is authorised and regulated by the Financial Conduct Authority ("FCA") in relation to pensions and insurance distribution activities only. Aon UK Limited's registered number, as detailed on the Financial Services Register, is 310451. You can check this by visiting www.fca.org.uk/firms/financial-services-register or by contacting the FCA on 0800 111 6768. Only the sale of pensions, insurance, ISAs and mortgages constitute regulated activities and all other services are not regulated by the FCA. Aon UK Limited is registered in England and Wales. Aon UK Limited's VAT Registration is 480 8401 48 . Aon UK Limited's Registered address is: The Aon Centre, The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AN. Tel: 02076235500. Registered No. 00210725. Some links on this website may redirect you to third party sites, Aon is not responsible for this content. Telephone calls are recorded and may be monitored. Privacy Policy Legal Policy Cookies Accessibility Insurance Act 2015 © Aon 2021 FP.ENT.146.LC