Annual Enrollment Period (AEP) is now open. RSVP for a virtual meeting today! → Call today! 1-888-830-Viva About Us We commit to setting the standard in health care excellence, promoting high-quality care and outstanding value for all our members. Managed Care Expertise Viva Health, Inc. is a health maintenance organization providing quality, accessible health care. Viva Health Administration, L.L.C., is its sister company offering third party administration (TPA) services. Managed by professionals with years in the health care industry, Viva Health is also part of the renowned University of Alabama at Birmingham (UAB) Health System. All individuals and organizations connected with Viva Health work hard to simplify and improve health care through a network that includes many of the most respected physicians and hospital providers in the market. Community Joining Viva Health links you to a community that spans the state of Alabama. Currently one of the fastest growing managed care companies in Alabama, we have partnered with a large number of employer groups representing a variety of industries. Each month we add new health care providers to our expanding network. Continuum of Care Viva Health's extensive provider network offers a continuum of care that covers everything from routine office visits, emergencies, and major and minor care to adult, obstetrical, and pediatric care. Viva Health has the full backing of the UAB Health System, a world leader in quaternary and tertiary health care services. This allows Viva Health to deliver a broad scope of care. Extensive Provider Network Viva Health's growing provider network includes many of the finest physicians and hospitals in communities throughout the state. Our Primary Care Physicians guide members to the most effective health care options available. Since physicians are pivotal in the delivery of excellent health care, we strive to make Viva Health a provider-friendly organization. We give health care professionals who are part of our provider network a voice in how Viva Health is managed through our Utilization Review/Quality Improvement, Credentialing, and Pharmacy and Therapeutic Committees. Their valuable suggestions and comments are always welcome and serve as a check and balance, ensuring that we never waver from our commitment to provide quality health care. Along with physicians and hospitals, the Viva Health provider network includes durable medical equipment providers, home health agencies, skilled nursing facilities, urgent care clinics, pharmacies and a wide variety of other providers and vendors that provide a complete range of health care services. Phone: 205-558-7474 | Toll Free: 1-800-294-7780 TTY users, call: 711 Monday - Friday, 8am - 5pm Viva Health Cafés Birmingham Dothan Florence Grand River (Leeds) Hoover Huntsville Mobile Montgomery Legal Fraud Waste & Abuse First Tier, Downstream and Related Entities Nondiscrimination and Language Accessibility Notice Notice of Privacy Practices We're here for you If you have questions or complaints about your Viva Medicare plan or care that you have received, we want you to let us know right away. You may also contact Medicare to file your complaint by clicking here and following the instructions on the form. To find out information about the Medicare Ombudsman, click here. By clicking the links above, you may be directed away from VivaHealth.com © 2021 Viva Health, Inc. All Rights Reserved. H0154_mcdoc581r19a_M_CMS Accepted 10/01/2021 1Every year, Medicare evaluates plans based on a 5-star rating system. The Star Rating referenced is for contract year 2022. 2Based on the 2011-2021 Medicare & You Handbooks for Alabama. Viva Medicare is an HMO plan with a Medicare contract and a contract with the Alabama Medicaid Agency. Enrollment in Viva Medicare depends on contract renewal. Viva Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-294-7780 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務. 請致電 1-800-294-7780 (TTY: 711).