Our History Management Team Our Business Model DWP Scheme Full Fibre We're a young company with a long history We're proud to have transformed the UK's telecoms landscape in such a short space of time. 2021 We teamed up with eero, an Amazon company, to offer the award winning eero 6 and eero Pro 6 mesh routers to our full fibre customers as standard – making us the first major ISP offering revolutionary Wi-Fi 6 router technology in the UK Read more 2020 Whilst the roads were quiet throughout the pandemic, online traffic soared by over 40%. Our network usage hit an all-time high on December 16th, thanks to the Premier League and some big gaming updates Read more 2018 We launched FibreNation to rollout full fibre broadband to three million British homes and businesses beginning in Harrogate, Ripon and Knaresborough. The rollout builds on our full fibre trial in York, which has seen the city benefit from Britain’s fastest internet Read more 2018 We announced our decision to move our HQ out of London to Salford, in the North West Read more 2015 The Rapid 1 Gigabit Ethernet and Fibre to the Cabinet rollout began, bringing faster speeds to homes and businesses across the UK 2014 The year we brough full fibre to York, launching a 1GB fibre network and making it Britain’s first gigabit city 2012 TalkTalk TV arrived, quickly becoming Britain’s fastest growing TV service Read more 2011 We became the first internet service provider to launch a whole-home filtering service, called HomeSafe®, to all residential customers at no extra cost; keeping families safe from suspicious websites and inappropriate content 2010 We demerged from Carphone Warehouse, becoming an independent company listed on the London Stock Exchange 2009 We began sponsoring X Factor, a partnership which continued for the following 10 years. We also acquired Tiscali UK and Pipex in this year Read more 2006 We launched free broadband, completely transforming the UK’s residential market. Our position as a challenger brand, determined to disrupt the established telecoms market, was established. We also acquired AOL Broadband from Time Warner, keeping it as a separate brand until 2015 2005 Local loop unbundling allows alternative providers to place their own equipment in telephone exchanges, encouraging a new wave of competition and innovation. In 2005 we also acquired Vartec, Telequip and OneTel 2004 We launched unlimited free calls between TalkTalk customers, our first truly disruptive offering 2003 TalkTalk was launched after the Government passed the 2003 Communications Act, aimed at encouraging challenger brands to disrupt the telecoms market. For the first time, customers were able to switch telephone providers without installing special equipment or having to dial a prefix 2002 Carphone Warehouse purchased Opal Telecoms, by now a fast-growing telephony reseller, providing fixed voice services to more than 20,000 corporate customers and leasing modern fibre lines 1995 Opal Telecoms formed as a telephony reseller, providing fixed line voice services to corporate customers About us Our History Management Team Our Business Model DWP Scheme Full Fibre Annual Reports News & Media Our Responsibilities Online Safety Modern Slavery Anti-Bribery and Corruption Gender Pay Ambitious About Autism Tax Strategy The Environment Consumer site Advertise Service Status Contact Code of Practice Legal Privacy Policy Cookie Policy Help Terms & Conditions TalkTalk Telecom Group Limited | Registered Office: Soapworks, Ordsall Lane, Salford, M5 3TT | Registered in England and Wales with Company No: 07105891, VAT No 744 032 068