Menu Services Alert Privacy Notice How we use and protect your data whilst respecting your privacy. Our role in your privacy Data Your privacy choices and data subject rights You have the right to... Information security Changes to this privacy notice Our role in your privacy Our responsibilities This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will process your personal data. We take the issue of data protection very seriously, including compliance with the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations. Your personal data will be processed by Glasgow Airport Limited (‘Airport’) who will act as the data controller. A data controller determines the purposes and means of processing personal data. We are registered as a data controller with the Information Commissioner’s Office (‘ICO’) under registration number Z1077461. Importantly, within the airport environment, other organisations may also process your personal information, for example shops, restaurants, telecommunication providers. The personal data collected by these organisations will not be covered by this privacy notice and therefore your personal data privacy in this instance will be the responsibilities of these third parties. PRIVACY NOTE EDIT HISTORY Text last updated: 22 September 2021 Page visually refreshed: 13 Dec 2018 Your responsibilities The types of personal data which we collect Data How and why we use your data Data protection laws mean that we can only use your data for certain reasons and where we have a legal basis to do so. The legal bases for processing personal data are: • consent, where the individual has given clear consent for us to process their personal data for a specific purpose – please note that you also have the right to withdraw such consent; • contract, where the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract; • legal obligation, where the processing is necessary for us to comply with the law; • vital interests, where the processing is necessary in order to protect someone’s life; • public task, where the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law; and • legitimate interests, where the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect individual’s personal data which overrides those legitimate interests. Our legitimate interests include surveys, video recordings and telephone call recordings. Here is a summary of the reasons we process your data. Keeping the Airport Secure CCTV and Video Images Fulfilling our contracts with you Improving our website Customer services / Surveys Marketing with your consent Publicity Track & Trace Your privacy choices and data subject rights You can choose not to provide us with personal data If you do not wish to provide us with your personal data (other than video imagery), you can come into the Airport however you will not be able to pass airside. You can also use the website however will not be able to purchase any products or services without providing personal data. Your rights You have the right to... Be informed You have the right to know how we manage your data and that is why we have made this great privacy notice! We have to tell you: • The categories of data we process • Why and how we use your data • Who (if any) third parties we share your data with • How long we hold your data • Your rights regarding your data (which we have explained below). Please note that not all rights can be exercised in all circumstances. Where we are unable to assist you to exercise your rights, we will explain the legal basis for this. Access any personal data we hold about you Have any inaccurate data rectified Be forgotten Restrict our use of your data Object to us using your data Know about automated decision-making including profiling Information security About information security We have physical and electronic procedures to secure the personal data we process All of our staff are trained in data protection. Transmission: where personal data is electronically transmitted from one computing device to another over a public network an encrypted path will be used e.g. SSL. If your data is transmitted in a hard-copy format from one place to another a secure or locked method of transport will be used, suitable to the nature of the personal data. Storage: personal electronic records are located on servers in secure premises. If your data is required to be stored outside of the secure premises, the data will be in an encrypted format. Personal paper-based records will be stored in a locked filing cabinet in secure offices to prevent inadvertent access by unauthorised third parties. Access: only personnel authorised by the Airport will have access to your personal data records on a need-to-know basis. Transfer to international countries How long do we store your personal data Sharing personal data Changes to this privacy notice Updates We keep our privacy notice under regular review and we will place any updates on this webpage. At the start of this privacy notice, we will tell you when it was last updated. January 2019 Wording changed on marketing consent to clearly cover mobile phones text messages. May 2019 Changes made to Improving our Website section. June 2020 Page visually refreshed and updated to new format. July 2020 Track & Trace added. October 2020 Updates to Improving our Website section. March 2021 Updates to Improving our Website section. October 2021 General updates and improvements. 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