Contact MENU 888-421-9600 Privacy Statement American Mortgage Service Company is committed to protecting your privacy and developing technology that gives you the most powerful and safe on-line experience. This Statement of Privacy applies to the American Mortgage Service Company Web site and governs data collection and usage. By using the American Mortgage Service Company Web site, you consent to the data practices described in this statement. Collection of your Personal Information American Mortgage Service Company, through this Web site or an affiliated site, collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. American Mortgage Service Company also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by American Mortgage Service Company. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by American Mortgage Service Company for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the American Mortgage Service Company Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through American Mortgage Service Company public message boards, this information may be collected and used by others. Note: American Mortgage Service Company does not read any of your private on-line communications. American Mortgage Service Company encourages you to review the privacy statements of Web sites you choose to link to from American Mortgage Service Company so that you may understand how those Web sites collect, use and share your information. American Mortgage Service Company is not responsible for the privacy statements or any other content on Web sites outside of the American Mortgage Service Company and American Mortgage Service Company family of Web sites. Use of your Personal Information American Mortgage Service Company collects and uses your personal information to operate the American Mortgage Service Company Web site and deliver the services you have requested. American Mortgage Service Company also uses your personally identifiable information to inform you of other products or services available from American Mortgage Service Company and its affiliates. American Mortgage Service Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. American Mortgage Service Company does not sell, rent or lease its customer lists to third parties. American Mortgage Service Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, American Mortgage Service Company may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to American Mortgage Service Company, and they are required to maintain the confidentiality of your information. American Mortgage Service Company keeps track of the Web sites and pages our customers visit within American Mortgage Service Company and affiliated Web sites in order to determine what American Mortgage Service Company services are the most popular. This data is used to deliver customized content and advertising within American Mortgage Service Company to customers whose behavior indicates that they are interested in a particular subject area. The data will not include your sensitive personal data which could be used to distinguish or trace an individual. American Mortgage Service Company Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served upon American Mortgage Service Company or the site; (b) protect and defend the rights or property of American Mortgage Service Company; and, (c) act under exigent circumstances to protect the personal safety of users of American Mortgage Service Company, or the public. Use of "Cookies" The American Mortgage Service Company Web site uses "Cookies" to help you personalize your on-line experience. A Cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you. One of the primary purposes of Cookies is to provide a convenience feature to save you time. The purpose of a Cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize American Mortgage Service Company pages, or register with American Mortgage Service Company site or services, a Cookie helps American Mortgage Service Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same American Mortgage Service Company Web site, the information you previously provided can be retrieved, so you can easily use the American Mortgage Service Company features that you customized. You have the ability to accept or decline Cookies. Most Web browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to fully experience the interactive features of the American Mortgage Service Company services or Web sites you visit. Security of your Personal Information American Mortgage Service Company secures your personal information from unauthorized access, use or disclosure. American Mortgage Service Company secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Changes to this Statement American Mortgage Service Company will occasionally update this Statement of Privacy to reflect company and customer feedback. American Mortgage Service Company encourages you to periodically review this Statement to be informed of how American Mortgage Service Company is protecting your information. Contact Information American Mortgage Service Company welcomes your comments regarding this Statement of Privacy. If you believe that American Mortgage Service Company has not adhered to this Statement, please contact American Mortgage Service Company at webmaster@AmericanMortgage.com. We will use commercially reasonable efforts to promptly determine and remedy the problem. Any legal inquiries or issues relating to the content of this Web site or the use thereof should be directed to: Lisa Cassetta, Corporate Counsel American Mortgage Service Company 11503 Springfield Pike Cincinnati, Ohio 45246 About Us Locations Careers Contact Us Mortgage 101 Buy a home Refinance First Time Home Buyer News Loan Officers Loan Types Mortgage Calculators Privacy Statement Terms of use Licensing Connect with us: Copyright © 2021 by American Mortgage Service Company, All rights reserved. NMLS# 8246. Click here for the American Mortgage NMLS consumer access page.