VOLUNTEER FIND FOOD DONATE Ethics Our Commitment The North Texas Food Bank is committed to ethically serving our community. We have selected Lighthouse to provide community members with a simple way to anonymously and confidentially report activities that may involve unethical behavior by NTFB and/or our Partner Agencies. Before using this reporting service, please consider whether you can direct your concerns to someone at NTFB. Make a Report If you do not feel comfortable reporting your concern directly to someone at NTFB, you may use either of the following two methods to submit a report: 1. Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 844-710-0006. 2. Make an ethics report at https://www.lighthouse-services.com/ntfb First, your report will be sent to Lighthouse and calls to the hotline will be answered by an EthicsPoint representative, not by a NTFB employee. No retaliatory action will be taken against anyone for reporting or inquiring in good faith about unethical behavior or for seeking guidance on how to handle suspected breaches of conduct. All reports made will be carefully reviewed by NTFB. After you complete your report, you will be assigned a unique code called a “report key.” Write down your report key and password and keep them in a safe place. After 5-6 business days, you can use your report key and password to check your report for feedback or questions. Lighthouse is NOT a 911 or Emergency Service Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities. Civil Rights CLICK HERE TO FILE A CIVIL RIGHTS COMPLAINT STAY IN TOUCH FIND HELP VOLUNTEER DONATE Browse Home Donate About Us The Feed: NTFB’s Blog Our Programs Partner Portal Volunteer Join Our Team Follow Us: Visit our Facebook page Visit our Twitter page Visit our LinkedIn page Visit our Instagran page Contact Perot Family Campus 3677 Mapleshade Lane Plano Texas, 75075 Phone: 214.330.1396 Email: info@ntfb.org Perot Family Campus Hours Monday - Friday: 8:30 a.m. – 4:30 p.m Pollock Campus (SNAP) Monday - Friday: 8:30 a.m. – 4:30 p.m For SNAP and benefits assistance, call: 1-214-269-0906. Donations of food & funds accepted at our Perot Family Campus at the hours listed above. © 2021 North Texas Food Bank is a 501(c)(3) non-profit organization. | EIN: 75-1785357 Privacy Policy USDA Nondiscrimination Statement Ethics Contact Us