THE RESORT SUITES CUISINE SPA & WELLNESS MOVEMENT OFFERS BOOK CONTACTS +39 0473 666 251 EN General terms & conditions Holidays at the Preidlhof in detail. Here you will find frequently asked questions and information about our hotel. Arrival/departure: The rooms are ready for occupancy from 2pm on your day of arrival, please let us know if you plan to arrive after 8pm. We ask you to vacate your room by 11am on your day of departure. Cost reimbursement for your wellness holiday: We recommend that you apply for a cost reimbursement plan for massages and recuperative spas from your health / private insurance provider before embarking on your wellness holiday. Invoices issued by Dr. Angerer and from massages are normally recognised as refundable. Allergies: Allergy suffers find our range of 26 dishes, freshly prepared à la carte of an evening, suitable for them on the whole. However, it is unfortunately not possible for us to create special menus for those with food allergies. Prices for guests without accommodation: Breakfast buffet € 31.00 (€ 23.00) Afternoon buffet € 29.00 (€ 17.00) Seven-course gourmet dinner € 92.00 (€ 70.00) The prices in brackets are valid for our house guests and their invited friends. Room service: € 16.00 Dogs: Your four-legged family member is welcome in our hotel. We charge a daily fee of € 30.00 for your dog (without food) and ask for your understanding that dogs are not allowed in the dining areas, sunbathing areas and throughout the wellness facilities. Our housekeeping team will be happy to provide you with a blanket or basket for your room. Non-smoking: We are a non-smoking hotel. All rooms are non-smoking. Smoking is only permitted on the terrace. Price list: The room prices are per person/day including the “Preidlhof - Gourmet Board” (gourmet breakfast, show-cooking at lunchtime and DolceVita gourmet dinner de luxe). For overnight stays only with breakfast, € 10.00 per person/day is deducted from the HB price. We issue a 30% discount to the HB price for the third and each additional person in a double room. Travel cancellation insurance: Our travel insurance of EUR 5.00/person/day will cover all cancellation fees for no-show or early departure in case of accident, illness or death of the insured, its children, siblings, parents or grandparents. It may be undertaken directly with us within 3 days of the room reservation. Cancellations, early departure: No cancellation costs are charged up to 1 month prior to arrival We charge 80% of the booking amount within 1 month prior to arrival We will charge the full booking amount in the case of early departure or no-shows. Settling the hotel bill: Cost-effective with any of the standard bank cards (debit cards). With amounts over € 1,000, we kindly ask you to make a partial payment on the day before, since many debit cards have a daily limit of € 1,000 abroad. With MasterCard or VISA. Payments by cash are possible in Euro and CHF - however, please be aware of the currently valid legal situation Bank details: Our bank details for the EU: Raiffeisenkasse Naturno / Naturns IBAN: IT14C0815758630000300304930 SWIFT-BIC: RZSBIT21022 Issued to "Hotel Preidlhof" Our bank details in Switzerland: BTV Bank für Tirol und Vorarlberg IBAN: CH3508525000SA31642AA BIC: BTVACH22XXX ATTENTION: Please only make the transfer in €! Preidlhof Luxury Dolce Vita Resort Tel: +39 0473 666 251 Fax: +39 0473 666 105 info@preidlhof.it Via San Zeno 13 39025 I-39025 Naturno (BZ) P. IVA: 01116680214 Recipient code: T9K4ZHO E-Shop Beauty Brochures General terms & conditions Blog Press Privacy