0 items - $0.00 HOME LOCATIONS PERKS IMPACT SHOP BLOG CONTACT JOBS SUBSCRIPTIONS ABOUT Returns Policy For the HeineBrosCoffee.com Online Store: Coffee & Tea: Due to its perishable nature, we cannot accept returns on coffee or tea. Retail Merchandise: We accept returns on retail merchandise within 30 days of the order date when an item is defective (we’ll pay for return shipping if the item is defective). Damaged in transit?: Let us know right away, so that we can get a replacement or refund to you as soon as possible. Questions or issues on your order? Simply reply to your emailed receipt, or email us at sales@heinebroscoffee.com, and we’ll take care of it. All refunds will be issued in the original payment method. Online purchases cannot be returned to our neighborhood shops. ORGANIC FAIR TRADE COFFEE Heine Brothers' is proud to only serve organic fair trade coffee and to do our part to create community in Louisville (for the past 25 years and counting)! Shop Privacy Policy Return Policy Privacy Policy Heine Brothers' © Copyright 2021.