JOB SEARCH EXPLORE YOUR OPTIONS BELOW Return to Job Listing Facilities Supervisor (soft services) Job Purpose · Support GSM in the local delivery of FM services (cleaning, waste, grounds & reception) at site ensuring services standards are delivered at expected levels · To support cleaning team leaders, within a split shift position to deliver a specific standard of cleaning within Domestic & GMP areas, to client specification. · To take full ownership of the responsibilities that have been given within your job role, to include providing working schedule cover as and when required · Ensuring FISco staff are fully trained and competent to deliver the scope of works they are assigned too. · Support the implementation of HSE procedures and ensure full compliance with all requirements · Manage front of house duties to include laundry management, reception and administrative requirements Accountabilities Direct Reports · Manage the Receptionist, and the responsibilities and KPIs assigned to the role · Support the Cleaning Team Leader, and the responsibilities and KPIs assigned to the role . Support the Waste Supervisor, and the responsibilities and KPIs assigned to the role Recruitment & Onboarding · Advertise vacancies through appropriate channels within appropriate time scales and review CVs as they are received. · Book and organise interviews · Assist with interview process · Complete all pre-start requirements for new starters · Develop and manage induction plans · Assist with PIP development and completion Learning & Development · Manage training matrix ensuring all new starter and refresher training is completed within appropriate time scales · Book and organise training · Assist with competency reviews and training plan development · To deliver staff team briefings and training Uniform & PPE · Manage uniform ordering and tracking, ensuring all employees are provided with appropriate provisions Reporting & Audits · Assist GSM with completion of the monthly quality audits, and associated action plan creation and implementation. · Assist the GSM with reporting requirements to client · Complete monthly waste documentation audits Suppliers & Finance · Assist GSM with Supplier Contract and Performance reviews · Manage and organise supplier operational planned & reactive requirements · Complete benchmarking process as required HSE · Compliance and adherence to HSE guidelines and RB specific requirements and SOP’s · Ensure that all requirements in relation to COSHH are adhered too. · Ensure that all cleaning operatives adhere to the site/cleaning offer colour coding & Health & safety policies · Ensure all accidents and incidents are reported following correct procedures, and associated reports are completed Office/Administration · Management of CAFM system – reactive and scheduled tasks · Manage diaries and logs completion and ensure all are fully completed on time · Ensure all required administrative documents are appropriately completed and stored - physically and electronically Client · Client relationships – delivering client satisfaction through improving relationships and procedures · Comply with all client policies / procedures in relation to housekeeping / infection control / security and waste' Other · To perform other such duties as may be reasonably requested by your management team. · Drive innovation, continuous improvement & best practice Key Performance Indicators (KPIs) No justifiable complaints from departmental leads / client staff within your scope of works Pass mark achieved in cleaning quality & health and safety control audits for all areas within the specified scope of works No issues and concerns highlighted in relation to health and safety All staff trained to the required standard All aspects of the relevant cleaning controls managed and recorded All Health and safety issues addresses and recorded within agreed time scale All faults and defects addressed within agreed timescales All administration completed within agreed timescales Working Hours 40 hours a week core Monday – Friday, with one weekend shift to be worked in every four weeks. Flexibility is required to ensure night shifts and weekend shifts are monitored Skills, Knowledge and Experience · IT literate · Excellent communication skills · Leadership & Management skills · Soft Services Experience Job Types: Full-time, Permanent Salary: £24,960.00 per year APPLY APPLY Summary Job Sector Industrial & Manufacturing Job Type Permanent Location Hull Salary £24,000 to £24,960 Information Reference klfc Additional info For further help with this position contact our Industrial & Manufacturing department by clicking the contact link below. 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