USA Support Investors Contact Careers Sign in IDEXX Small Animal Livestock Milk Equine Water Education About Us Blogs You are here Home About Us Our purpose Our Purpose To be a great company that creates exceptional long-term value for our customers, employees, and shareholders by enhancing the health and well-being of pets, people, and livestock. Over 9,000 employees More than 175 countries worldwide Guiding principles Achieve and sustain market leadership We combine an intense desire to succeed with the passion and skill to be the leader in our markets We achieve exceptional and sustained financial success by creating superior value for our customers and employees worldwide. Exceed the expectations of customers We put the needs of our customers at the center of all our activities and offer unsurpassed customer service and education. We actively listen to and engage with our customers to build lasting and mutually profitable partnerships. Empower and reward our employees We treat each other with trust, respect, and honesty, placing a high value on accessibility, collaboration, open communication, clear decision making, and individual accountability. We provide our employees with diverse opportunities to learn, contribute, and benefit, based on merit, results, and values. Innovate with intelligence We anticipate and discover the unmet needs of our customers, and we provide simple, intuitive products and services with the highest quality and the greatest customer benefit. We seek inspiration internally and externally, and we have the flexibility and the vision to incorporate the best ideas and technologies from any source. Cultivate entrepreneurial spirit We succeed through a shared sense of urgency and our ability to recognize and capitalize on new opportunities in our markets. We encourage initiative, creativity and informed risk taking, combined with a commitment to careful planning and disciplined execution. Contribute to our communities We conduct our business with the highest ethical standards, strict compliance with laws and regulations, and an understanding of our environmental responsibilities. We are a citizen of the communities in which we do business, and we contribute to the health and quality of life of those communities. Our work and whom we serve Small animal diagnostics IDEXX Small Animal Health provides diagnostic products and services to veterinary practices, including state-of-the-art pet-side tests and bench-top laboratory systems, and more. IDEXX Reference Laboratories IDEXX 24/7 diagnostic reference laboratory and consulting services enable practice integration and complete reporting including digital radiography and practice management systems. Practice management Practice management software includes IDEXX Pet Health Network Pro, VetConnect PLUS, Cornerstone, and other veterinarian practice informatics solutions. Water quality IDEXX Water is the global leader in water microbiology, providing tests that ensure the safety of drinking water and other water supplies for over two billion people in 100 countries around the world. Livestock, poultry and dairy IDEXX Livestock and Poultry provides diagnostic tests and software monitoring systems for managing herd and flock health and productivity. IDEXX Dairy offers tests that detect antibiotic residue and other contaminants in milk. Research and human health IDEXX BioAnalytics offers biological materials testing, laboratory animal diagnostic services, and analyzers. OPTI Medical Systems provides blood gas and electrolyte analyzers and reagents for veterinary and human health. Our History IDEXX Laboratories—Celebrating 30 years of innovation Sitemap Footer navigation ABOUT US Investor relations Corporate governance IDEXX purpose Company overview COVID-19 resources BUSINESSES Small animal Livestock Milk Equine Water testing solutions CONTACT IDEXX International office locations Terms of Use Terms of Sale Terms of Purchase Privacy Policy Cookie Statement Cookie List Transport General Terms NEWSROOM CAREERS AT IDEXX