RWA CONNECT MY ACCOUNT About Us Customer Care Water Quality Our Projects Contact Lead & Drinking Water Protecting Public Health Lead Plumbing & Service Lines Preventing Lead From Leaching into Drinking Water Lead Testing Data Our first job is to protect the families we serve. Those of us involved in managing, cleaning and delivering water share a solemn obligation to protect public health. The Connecticut Department of Public Health (CTDPH) is the regulatory agency for drinking water in our state, and they provide strong oversight to their partners, including the RWA. They make sure we are providing our consumers with the highest quality water possible. The water that leaves our water treatment plants and travels through water mains to homes or businesses has no lead in it. But as water sits in plumbing systems, small amounts of lead from lead pipes or lead solder used to join copper pipes can dissolve into the water. Lead service lines, the pipes that connect your house to the water main in the street, are the largest source of lead in contact with drinking water. There are several sources to get more information on lead and drinking water: Connecticut Department of Public Health – Lead Fact Sheet Connecticut Department of Public Health – Certified Laboratories Environmental Protection Agency Safe Drinking Water Information Safe Drinking Water Hotline Phone: 1-800-426-4791 American Water Works Association – Drink Tap American Association of Pediatrics – Lead in Tap Water Fact Sheet 90 Sargent Drive New Haven, CT 06511 CONTACT US CALL 203-562-4020 24/7 for emergencies with your water service For non-emergencies call Monday-Friday 8AM - 5PM Email: ask.info@rwater.com FOLLOW US Privacy Policy Terms of Use Copyright 2021. All Rights Reserved.

RWA CONNECT MY ACCOUNT About Us Customer Care Water Quality Our Projects Contact PipeSafe Programs Protect Your Pipes and Keep Life Flowing! Water Line Protection Sewer/Septic Line Protection NEW! In-Home Plumbing Protection The PipeSafe Process in 3 Easy Steps Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. PipeSafe Program Benefits • Backed by the RWA, your trusted water service provider since 1849 • Convenient payment options • We respond within 24 hours • Get basic site restoration in area of repair, including reseeding Related Info Enroll in PipeSafe Protection Plans PipeSafe Terms & Conditions Who Owns What 90 Sargent Drive New Haven, CT 06511 CONTACT US CALL 203-562-4020 24/7 for emergencies with your water service For non-emergencies call Monday-Friday 8AM - 5PM Email: ask.info@rwater.com FOLLOW US Privacy Policy Terms of Use Copyright 2021. All Rights Reserved.