COVID-19 High-quality virtual care when you need it COVID-19 FAQs Latest vaccine info A message from our chief medical officer As we navigate changes to our everyday lives as a result of COVID-19, know that your health remains our priority. Our commitment to high-quality care has never been more important, and our doctors and therapists are here to address your care needs and provide guidance from wherever you may be. Despite the disruption, stress and anxiety you may be experiencing, know that we are here for you if you need us. Lewis Levy, MD Chief Medical Officer The latest COVID-19 testing information Current testing locations across the United States: Testing locations CVS MinuteClinic COVID-19 testing locations (available in specific states, with appointment, and with no out-of-pocket cost): Visit CVS MinuteClinic Order LabCorp COVID-19 at-home testing kits (kits are sent directly to you with no upfront costs): Visit LabCorp Your provider will determine if you should be tested or not based on your symptoms, exposure to someone who has been confirmed with COVID-19, or if you have recently traveled to affected regions or live in regions where it’s prevalent. While testing capacity is expanding, local diagnostic testing availability varies by community. Many labs and testing sites continue to prioritize patients with the greatest risk of COVID‐19 complications or the greatest risk of spreading to others. Our doctor-recommended tips to stay well in public Continue social distancing People are still spreading COVID-19. Keep practicing social distancing (6 feet or more). Wear a well-fitting mask when going out Many people who carry the virus are asymptomatic, which is why it's best to wear a mask in public. Wash your hands Washing hands about 10x per day for 20 seconds has shown to be very effective. Get vaccinated Protect yourself and others with an annual flu shot and get the COVID-19 vaccine when it is available to you. Build your immunity Eat more fruits and veggies. Drink at least 8 cups of water per day. Exercise regularly. Seek care if you think you have COVID-19 Using virtual care will allow you to seek care early on from the comfort of your home. We're here to support you If you think you have coronavirus: Contact us. We will advise you on what to do next. See our frequently asked questions below for how we handle COVID-19 evaluations. Call ahead before going in person to any doctor’s office. Don’t go to your local emergency room for COVID-19 testing. The ER is only for those who need the most critical care. Get started now Helpful tips for using our service If you have questions about COVID-19, review the frequently asked questions below. For the fastest support, we encourage you to download the mobile app or use our website to request a doctor visit. Before your first visit, you will need to set up your account and provide a brief medical history. This will accelerate your request and help our doctors prep for your call. You can set up your account through the app or web. FAQs COVID-19 vaccine information Is there a COVID vaccine? Are the vaccines safe? Do the vaccines work against newer COVID-19 variants like Delta? Do I really need more than one dose of the vaccine? I heard that people who already got the vaccine need a booster. Does that mean it’s not working? Who is eligible for booster shots? I heard I can still get COVID-19 even if I’m vaccinated. So, do I still need the vaccine? How did they make the vaccines so quickly? How do these vaccines work? Can the vaccine change my DNA? Can the vaccine give me COVID-19? Why is there more than one vaccine? Is one better than the other? Are there side effects from the COVID-19 vaccine? I have a chronic condition. Should I be worried about getting the vaccine? I had COVID-19. Do I need a vaccine? Can I stop wearing a mask and being so careful after I’ve gotten my vaccine? Where can I get vaccinated? Will I have to pay to get the vaccine? Where can I learn more? COVID-19 facts What is COVID-19? Is the risk for children the same as adults? How can virtual care help during an outbreak? How are your doctors staying on top of the latest coronavirus clinical protocols? What do I do if I’ve had elective surgery canceled? How should I manage in the meantime? How should I manage stress and anxiety related to COVID-19? What to do if you suspect you have COVID-19 When should I use your services? What is the antibody test, and what is it used for? Once you have contracted COVID-19 and recover or test positive for antibodies, does it mean you are now immune? How can I get tested for COVID-19? What happens if I get COVID-19? What should I do if one of my family members, friends or someone I live with gets COVID-19? Protecting myself and my loved ones What should I do as places open up to the public again? Is it safe to send my kids to day care or school? Should I wear a mask in public? What is social distancing, and why should I do it? What is the best recommendation to stay safe? What do I do if there is a coronavirus outbreak in my community/area? How can I effectively clean and disinfect surfaces (e.g., floors, countertops, doorknobs, light switches)? Does Teladoc accept Medicare and Medicaid? Members with an international address and their dependents are not eligible for Teladoc services. 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