Global Site Corporate information Notice Other notices About reduction and exemption of charges related to the eruption of Mt. Ontake Other notice September 30, 2014 About reduction and exemption of charges related to the eruption of Mt. Ontake We would like to express our deepest sympathies to all those affected by the recent eruption of Mt. Ontake. NTT Communications (abbreviation: NTT Com) will implement the following support measures for customers in areas to which the Disaster Relief Act has been applied due to the recent eruption of Mt. Ontake. In the future, if there are additional areas covered by the Disaster Relief Act, similar measures will be expanded. (1) Extension of payment deadline If customers in areas covered by the Disaster Relief Act are paying telephone charges, etc. at convenience stores, financial institution counters, etc. * 1 , the date on which the payment deadline is stated for invoices that will reach the payment deadline during the following period. It will be extended for one month. In addition, if the target area or period is expanded in the future, we will inform you by updating this web page. 〔Nagano Prefecture〕 Kiso-cho, Kiso-gun Otaki-mura, Kiso-gun From September 27, 2014 to October 27, 2014 (2) About fee reduction and exemption If a customer in an area covered by the Disaster Relief Act cannot use the NTT Com service at all due to evacuation, etc., the usage fee for the period * 2 (basic line fee) will be based on the customer's declaration. , Flat-rate charges, additional function usage charges, etc.) will be reduced or exempted. * 3 (3) About construction cost The construction cost will be free if the building is damaged due to the recent disaster and the work is relocated to a temporary residence, etc. (limited to the work related to NTT Com services). Inquiries regarding this matter Billing Customer Center 0120-506-100 (9: 00-17: 00, excluding weekends and holidays) To the top of this page Notice news Information about breakdowns and disasters Other notices About RSS feed We deliver new information via RSS / RDF. Introduction of NTT Com initiatives NTT Communications http://www.ntt.com/ Global services Social media site Individual customers Internet connection Content service Smartphone app Telephone / international call support NTT Com Store (Mobile Store) Recommended campaign pick up Notice Corporate customer synthesis Service list / search Small and medium-sized SOHO customers Global services Case study Seminars / Events campaign Topics Customer support Sales partner customers Corporate information Company Profile Management information CSR (Corporate Social Responsibility) Employment information Public information Corporate public relations / advertising activities Notice site map Terms of use of the site Inquiries / FAQ Service list privacy policy Web accessibility policy