Harrison Spinks EXPLORE OUR PRODUCTS FIND A RETAILER 0 Have an enquiry? If you haven’t found what you’re looking for, take a look at some of the questions asked most frequently by our customers below. FAQs Choosing a mattress HOW DO I CHOOSE THE RIGHT MATTRESS? WHAT IS THE DIFFERENCE BETWEEN THE TYPES OF MATTRESSES MADE BY HARRISON SPINKS? WHAT’S THE BEST MATTRESS FOR BAD BACKS? CAN I USE HARRISON SPINKS MATTRESSES ON BED FRAMES? I RECENTLY STAYED IN A HOTEL AND THE MATTRESS THERE WAS FROM HARRISON SPINKS, CAN I BUY THE SAME ONE? I BOUGHT A HARRISON SPINKS MATTRESS 10 YEARS AGO, CAN I BUY THE SAME ONE? Caring for my mattress HOW DO I CLEAN MY MATTRESS? HOW DO I REDUCE BODY IMPRESSIONS? HOW OFTEN SHOULD I TURN OR ROTATE MY MATTRESS? I HAVE STAINED MY MATTRESS, WHAT PRODUCTS CAN I USE TO CLEAN IT? CAN I USE STANDARD SIZED SHEETS? WHERE CAN I BUY SHEETS FOR BESPOKE SIZED MATTRESSES? SHOULD I USE A MATTRESS PROTECTOR? CAN A MATTRESS PROTECTOR PREVENT THE MATTRESS FROM AIRING PROPERLY? Common questions WHAT TYPE OF MATTRESS HAVE I PURCHASED? I HAVE RECENTLY RECEIVED MY NEW MATTRESS, BUT THERE IS A NATURAL SMELL – IS THIS NORMAL? WHY IS MY MATTRESS SLIGHTLY BIGGER/SMALLER THAN IT SHOULD BE? CAN I USE MY HARRISON SPINKS MATTRESS ON MY EXISTING DIVAN BASE? WHY DOES MY MATTRESS FEEL DIFFERENT TO THE ONE I TRIED IN THE STORE? I HAVE RECENTLY RECEIVED MY NEW MATTRESS AND IT FEELS FIRMER THAN I HAD EXPECTED. IS THIS NORMAL? MY MATTRESS IS DIPPING SLIGHTLY, WHY IS THIS? CAN I USE AN ELECTRIC BLANKET WITH MY MATTRESS? MY MATTRESS DOESN’T FIT MY BEDFRAME… WHAT SHOULD I DO IF I THINK THERE IS A MANUFACTURING FAULT WITH MY BED? ARE HEADBOARDS SUITABLE FOR USE IN COMMERCIAL ENVIRONMENTS SUCH AS HOTELS AND GUEST HOUSES? IN WHICH DIRECTION DOES THE FABRIC RUN? WHY DO YOU USE TUFTS? DOES MY MATTRESS COME WITH A GUARANTEE? IS MY GUARANTEE VALID IF I USE THE MATTRESS ON AN OLD OR DIFFERENT BASE? ARE HARRISON SPINKS MATTRESSES SUITABLE FOR USE IN COMMERCIAL ENVIRONMENTS SUCH AS HOTELS AND GUEST HOUSES? Delivery WHAT SHOULD I DO IF I THINK THERE’S A PROBLEM WITH MY MATTRESS ON DELIVERY? HOW HEAVY ARE HARRISON SPINKS MATTRESSES? WILL I BE ABLE TO GET MY HEADBOARD UPSTAIRS? Customisation CAN I CHOOSE A DIFFERENT FABRIC TO THE BASE I HAVE CHOSEN? CAN I USE MY OWN FABRIC FOR THE DIVAN BASE? WILL I GET SHADE VARIATION IF I BUY MY HEADBOARD AT A DIFFERENT TIME TO MY BASE? CAN I HAVE THE PIPING IN A DIFFERENT COLOUR? Materials & specification ARE HARRISON SPINKS MATTRESSES TESTED FOR FR? WHAT IS THE BRITISH STANDARD FR REQUIREMENT FOR HEADBOARDS? ARE YOUR MATTRESSES HYPOALLERGENIC? IS THE HAIR TAKEN FROM HORSES WHILST THEY ARE ALIVE? WHERE DOES MOHAIR COME FROM? Not found what you’re looking for? Get in touch and we’ll do everything we can to help you out as quickly as possible: +44 (0)113 2055 200 info@harrisonspinks.co.uk The Innovation Centre, Westland Road, Leeds, LS11 5SB, Yorkshire, United Kingdom Please note this is a trade only address and our office hours are Monday – Friday 9am – 5pm. Trade customers We have a dedicated page for our trade customers, with all the help, advice and contact details you may need. VISIT OUR TRADE PAGE Find a bed expert SEARCH Be the first to hear the latest news from Harrison Spinks SUBSCRIBE TODAY COMPANY TRADE CUSTOMERS AFTERCARE ACCREDITATIONS LATEST UNDER THE COVERS NEWS & PRESS NEWSLETTER GET IN TOUCH FAQS ENQUIRIES WORK FOR US English French German Dutch © HARRISON SPINKS 2021. ALL RIGHTS RESERVED. ENQUIRIES ACCREDITATIONS TERMS PRIVACY