DEPOSIT AND INDEMNITIES Pursuant to art. 20 of Annex A to resolution ARG / gas no. 99/11 of 29.07.2011 and subsequent amendments (TIMG - Integrated text of late payment Gas), and art. 17 of Annex A to resolution 258/2015 / R / com of 29.05.2015 (TIMOE - Integrated text of electricity arrears) and subsequent amendments, the information relating to the timing and procedures for the formal notice and automatic compensation is provided below provided for in the event of non-compliance with the regulations envisaged by the sector regulation. In the event of failure, partial or delayed payment within the deadline indicated in the bill, GALA SPA, may establish the Customer in default after at least 10 calendar days from the expiry date of the invoice, with a warning sent by registered letter with return receipt or other equivalent communication. , indicating the deadline for payment equal to at least 40 (forty) calendar days from the date of receipt of the same by the Customer and requesting the sending of the documents showing the payment to the fax number 0698230961 or to e-mail address gestionecrediti@gala.it. After this deadline, GALA SPA, "in constant default of the Customer concerned", will send to the Distribution company competent for the territory after at least 3 (three) calendar days from the expiry of the 40-day deadline, the request for closure of the redelivery for suspension of the supply due to arrears. Based on the provisions of art. 15 of the General Conditions of supply to Final Customers, GALA SPA may proceed with the contractual termination with the request for administrative termination of the supply due to arrears to the Distributor. In the event that the supply is suspended due to non-payment in violation of the contractual obligations and conditions indicated in the aforementioned Resolutions, GALA SPA will provide the Final Customer with automatic compensation in the following cases: a) euro 30 (thirty) in the event that, despite the failure to send the notice of formal notice, the supply has been suspended due to arrears or, in the case of electricity, a power reduction has been made; b) € 20 (twenty) in the event that the supply has been suspended due to arrears or, in the case of electricity, a power reduction has been made despite alternatively: (i) failure to comply with the deadline within which the Customer is required to make payment; (ii) failure to comply with the maximum term between the date of issue of the notice of formal notice and the date of delivery to the postal carrier, if the Supplier is unable to document the date of dispatch of the notice of formal notice; (iii) failure to comply with the minimum term of 3 (three) days between the expiry date of the final payment term and the date of request to the Distributor for the suspension of the supply. Finally, in the event of delayed or non-payment of the fees due by the Customer that cannot be disconnected, the Supplier may proceed with the notice of default of the same exclusively by registered letter with the methods referred to in paragraphs from 15.1 to 15.4 of the CGF. Once the additional payment deadline has elapsed, the Supplier has the right to declare the Contract terminated, by sending the related notice of termination to the SII, in the case of electricity contracts, or by asking the Distributor for administrative termination, in the case of gas contracts. natural. The termination of the Agreement takes effect from the effective date of the last resort services activated by the SII or by the Distributor. Lastly, we inform you that, where applicable, we will request the CMOR fee equal to the compensation request granted to the outgoing seller pursuant to Annex A to ARERA Resolution 593/2017 / R / com and subsequent amendments and additions. Via Savoia 43/47 00198 Rome VAT number 06832931007 REA RM-993254 COMMERCIAL AREA LIGHT AND GAS TAX BENEFITS EARTHQUAKE TRANSPARENT BILL CONTACTS MEDIA CUSTOMER AREA INSTITUTIONAL AREA WHO WE ARE GOVERNANCE INVESTORS PARTNERS AREA CONSUMER RIGHTS LEGAL NOTICES GET SOCIAL GROUP SITES GALA CHINA GALA ENGINEERING Legal notices We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. Cookie settings ACCEPT This site or third-party tools used by this make use of cookies necessary for its operation and useful for the purposes described in the cookie policy. By closing this banner, scrolling this page, clicking on a link or continuing to browse otherwise, you consent to the use of cookies.Continue