1300 85 39 39 HOME PROFILE SERVICES CONTACT US BOOK A JOB COMPUTER INITIATIVES TECHNOLOGY SPECIALISTS Welcome to Computer Initiatives Berwick Computer Initiatives is an independent computer company supplying consultancy, hardware and software for computers, networking systems, web site design, and technical support to businesses throughout metropolitan Melbourne and beyond. Onsite Suppport Computer Initiatives perform most work onsite. We can come to you…. Remote Assistance We can look at your PC from our building via remote support. This allows us to see the problem first hand as opposed to describing it over the phone…. Cloud Backup Solutions The use of the Cloud is becoming more popular and Computer Initiatives P/L is well positioned to help its business clients in consultancy of their needs, assessing the use they can make out of the myriad of Cloud services offered. From Microsoft Cloud solutions to outsourced IT infrastructure we can be of valuable service to our customers. Disaster Prevention Plan Computer Initiatives can set up your business so you are protected for data loss. Managed Service Features. REMOTE MONITORING We have invested in a state of the art web based IT monitoring system that constantly feeds IT health and performance information back to our Operations Centre over a secure connection. PROACTIVE SUPPORT When our monitoring system detects a potential IT issue we are instantly alerted and can provide proactive support to address the issue before it affects your business. REMOTE DESKTOP CONTROL Fast and secure access to your managed IT systems allows us to instantly respond to IT issues or provide an interactive user support or training session “on demand”. SECURITY AND ANTI VIRUS MANAGEMENT Installation of Firewalls and Anti Virus Software including, scans for Viruses and Malware and Software Updates to keep you secure. BACKUP MONITORING Our monitoring systems will ensure your important business data is being successful backed up as expected. Daily email alerts can be sent to indicate the success or failure of the backups. ASSET MANAGEMENT Report and track locations, owners, suppliers, date of purchase, warranty and lease details across all of your managed IT devices INVENTORY MANAGEMENT Get an up-to-date view of the hardware and software in use across your business. Track software licensing, installation dates, locations and managed device hardware configurations. REPORTING Report on our levels of response to various IT Incidents and system health (performance, availability, security, software licensing, etc). We will deliver periodic reports that outline the results and value you are receiving through CINet Managed IT Services. Our Clients HOME PAGE PROFILE CONTACT US SERVICES HOME PAGE PROFILE CONTACT US SERVICES × Computer Initiatives Remote Support Enter your 6-digit code × Home Profile Services Contact Us