Quality Software DIGITAL TRANSFORMATION IN THE CONTACT CENTRE Digital transformation can dramatically alter every aspect of customer service – as well as having a huge and positive impact on cost. READ MORE INTRODUCING THE BPA QUALITY BUILDER Built by QA people for QA people, our software provides leading technology to support the delivery of all aspects of your QA programme. READ MORE CATEGORY FILTERS BPA News Case Study Customer Satisfaction Events, Webinars & Conferences Health & Wellbeing Human Element Industry News Managed Speech Analytics Multi-lingual Podcasts Quality Assurance Quality Consulting Quality Effectiveness Audit Quality Software Sphere of Influence Training & Coaching Uncategorised BPA Corporate Facilitation Ltd, First floor, Milford House, Pynes Hill, Exeter, Devon EX2 5AZ info@bpaquality.co.uk 0800 195 0506 © Copyright 2021 GDPR | Privacy Website Design by Theme