SOLUTIONS eDesk Repricer Feedback RESOURCES Blog Guides & Books Case studies xSellco presents Knowledgebase Webinars FREE Seller Tools XSELLCO Login Why eDesk beats Desk Choose a solution that's built to save online retailers money on support costs Join the 5000+ online retailers who count on xSellco Connected eCommerce helpdesk Desk has 1 eCommerce connection to Shopify via an external link. eDesk is the only fully integrated eCommerce helpdesk that puts all the information you need right in front of you, including customer and order details, so you can respond faster. Manage support for Amazon, eBay, Walmart, NewEgg, Sears, Allegro and more, all in one place. Start saving on support costs today Try now for free 14 day trial | No credit card needed Connected to your marketplaces Grow internationally with auto-translate Wherever you sell online, eDesk connects all your marketplaces so that you can view orders and support your customers, all in one place. Manage support queries for Amazon, eBay, Walmart, Allegro, Sears, Newegg and more. eDesk includes an auto-translate feature that helps you to grow your business internationally without needing to hire multilingual agents. Save time and sell more with customer and order details right there in front of you in one simple, intuitive dashboard. eDesk Desk.com Full Amazon Integration ‌‌ Third party Full eBay Integration ‌‌ Third party Walmart ‌‌ ‌‌ NewEgg ‌‌ ‌‌ Sears ‌‌ ‌‌ Allegro ‌‌ ‌‌ Mirakl ‌‌ ‌‌ Fnac ‌‌ ‌‌ Cdiscount ‌‌ ‌‌ Bonanza ‌‌ ‌‌ Priceminister ‌‌ ‌‌ Tesco ‌‌ ‌‌ * Users must pay a 3rd party for this functionality starting at US$49 per user for 250 tickets Connected to your shopping carts Turn browsers into buyers with live chat! Connect your eDesk helpdesk to Shopify, BigCommerce, Magento, Prestashop and more, so you can offer first-class support to your online shoppers. Add live chat to your online store with eDesk! eDesk Desk.com Magento ‌‌ ‌‌ Shopify ‌‌ App Bigcommerce ‌‌ ‌‌ WooCommerce ‌‌ ‌‌ Prestashop ‌‌ ‌‌ Connected to your fulfillment and inventory software Everything you need at your fingertips View order and customer information from your inventory, fulfillment and tracking software, within every customer query, so you can respond quickly and accurately. eDesk Desk.com Linnworks ‌‌ ‌‌ BrightPearl ‌‌ ‌‌ ChannelAdvisor ‌‌ ‌‌ Skubana ‌‌ ‌‌ Connected to your social media Support customers everywhere you sell online Never miss a message from your customers on social media platforms. Manage customer queries for your Facebook and Twitter accounts within your helpdesk. eDesk Desk.com Facebook ‌‌ ‌‌ Twitter ‌‌ ‌‌ Helpdesk Essentials eDesk offers all the key functionality that you expect from a leading helpdesk tool. eDesk Desk.com Auto Replies/Canned ‌‌ ‌‌ Agent Collision Detection ‌‌ ‌‌ Create Rules and Actions ‌‌ ‌‌ Automatic Email Notifications ‌‌ ‌‌ Auto Translate (Pre-installed) ‌‌ ‌‌ Templates ‌‌ ‌‌ Merge Conversations ‌‌ ‌‌ Internal Notes ‌‌ ‌‌ User Permissions ‌‌ ‌‌ Bulk Actions ‌‌ ‌‌ Custom Mail Designs ‌‌ ‌‌ Team Performance Reporting ‌‌ ‌‌ Labels/Tags ‌‌ ‌‌ App (iPhone) ‌‌ ‌‌ Trusted by thousands of online retailers big and small We wouldn’t have as strong a business today without xSellco. Huge brands like Nike, Under Armour and Converse, have the confidence that we can represent their brand well. xSellco helps our customer support team respond to every message in seconds making us more efficient. We love xSellco because it saves us so much time. We have reduced average customer response times by 84%. We’d definitely recommend eDesk. It gives you a centralized view of every aspect of the team performance and allows you to plan and prepare for peak seasons. Thrill your customers with the best support experience Get started Access our live demo and free trial ⭐️ Getting reviews for everywhere you sell is now ridiculously simple and effective ⭐️ Learn more NEW YORK +1 917 688 2333 LONDON +44 20 3322 4848 DUBLIN +353 1 676 0777 SOLUTIONS eDesk Repricer Feedback COMPARE EDESK Compare to Zendesk Compare to Help Scout Compare to Freshdesk Compare to Desk XSELLCO Status Contact Press & Media XSELLCO PROGRAMS Partners RESOURCES Blog xSellco Presents Webinars Guides & Books Help Case studies © 2019 xSellco Limited 280 Madison Avenue, #912 – 9th Floor, New York, NY 10016 Privacy Notice Cookie Notice Terms & Conditions Security ‌ Visit us on Facebook ‌ Visit us on Twitter ‌ Visit us on LinkedIn ‌ Visit us on YouTube By using our website you agree to our use of cookies in accordance with our privacy policy. ‌ Close