Skip to Footer Semantic Search – Powered by IDOL Highly matched semantic answers to natural language queries. Contact us Resources Support Capabilities Contact Us IDOL uses natural language question answering to provide the precise results, not just the best keywords. Natural Language Question Answering Via natural language processing, IDOL can answer your questions directly in the conversational manner you would expect with another person. Learn more. Dynamic Question Answering Allow access to information using an automated, human-like operator which can engage in natural language dialogues to enable knowledge discovery. Learn more. Answer Bank Assessing against a bank of FAQs and using natural language processing (NLP), IDOL identifies the FAQ that best answers the query. Learn more. Fact Bank The Fact Bank contains a store of factual information to return simple, factual answers. E.g. What is today's stock price? Learn more. Passage Extraction The Passage Extractor links to a store of documents that might be useful and will return short sentences containing relevant answers to a query. Learn more. Dive deeper. Discover more. Natural Language Question Answering When you ask a human a question, they are pulling from vast reserves of knowledge when they give you an answer. A chatbot should act in the same way and should search semantically. IDOL pulls from many different sources to give a highly matched answer to natural language queries. FLYER Closing the Gap in Natural Language Processing Dynamic Question Answering IDOL powers a range of AI (artificial intelligence) powered chatbot solutions that allow organizations to offer their customers and employees access to information and processes using an automated, human-like operator which can engage in natural language dialogues, facilitating knowledge discovery. CUSTOMER SUCCESS STORY RTVE Answer Bank Many organizations have an existing set of frequently asked questions that human support agents are trained on. For example, if a user encounters a problem on his mobile phone, then the manufacturer has established steps the user should follow to correct the problem. Using NLP, IDOL identifies the FAQ that best answers a query. FLYER Artificial Intelligence for Virtual Assistant Fact Bank If a query is looking for specific figures related to a field within a structured database, such as "what was the YOY variation in revenue for Q2 of 2021?,” IDOL's Fact Banks query answering will search through the databases to find the correct response. FLYER Artificial Intelligence for Virtual Assistant Passage Extraction In many cases, the information requested is simply not present in either an FAQ data set or a structured database, so an extended approach is required. IDOL passage extraction looks through the corpus of data to find segments of documents that best answer the query directly in short sentences with relevant answers. ANALYST REPORT Micro Focus IDOL is Named a Leader in the Forrester Wave Related Products KeyView Get the most from your data with this scalable file viewer and data extractor. Learn more ControlPoint AI-enabled legacy data migration and dark data cleanup for unstructured data. Learn more Content Manager AI-enabled enterprise document and records management for compliance obligations. Learn more What is IDOL Watch video Jaguar Racing Leverages IDOL to Pull Ahead View infographic IDOL Data Sheet Read data sheet Additional Resources Technology What is Information Governance? What is Data Governance? Solutions What is Artificial Intelligence? What Is Cognitive Search? What is Open-Source Intelligence (OSINT)? What is Virtual Assistant? Discover Products Partners Events & Webinars Marketplace TechBeacon Resources Support Login Resource Library Free Trials Community Subscribe Education Central Company About Careers Contact Us Investor Relations Corporate Blog Press Room Environmental, Social & Governance Tax Strategy Legal & Compliance Legal Information Privacy and Cookie Notice Website Terms of Use Code of Conduct Anti-Slavery Statement Accessibility English US © Copyright 2021 Micro Focus or one of its affiliates Your choice regarding cookies on this site We use cookies to give you the best possible online experience. You can change your consent choices at any time by updating your cookie settings. Configure cookies Accept all