VIEW BROCHURE 866-944-2450 Home About Products Ordering Installation Careers Contact Return & Refund Policy The Countertop FactoryReturn & Refund Policy Thank you for shopping with The Countertop Factory (thecountertopfactory.net). If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Contact Us If you need to return an item, please Contact Us at 866-944-2450. Home About Career Opportunities Contact Privacy Policy Products Ordering Installation Terms and Conditions Return & Refund Policy Showrooms 2740 E. Coronado Street Anaheim, CA 92806 1520 Raiders Way Henderson, NV 89052 Contact p: 866-944-2450 f: 562-944-2470 email us © 2021. The Countertop Factory. All Rights Reserved. Website by Design Concepts