Welcome Send a Parcel Find a Store Track a Parcel Returns Blog Help & Advice Contact Question about your parcel delivery/damage/loss of your parcel? Contact the relevant partner below: The Collect+ instore experience: Collect+ is all about the instore experience, we no longer provide end to end parcel services. We are now the entry and exit point for parcels and all queries or comments regarding your parcel journey should be directed to the carrier in the first instance please. Earlier this year PayPoint acquired Yodel’s 50% stake in Collect+ making it the sole owner of the UK’s largest parcel shop network working with a range of partners: Amazon, DHL, eBay, FedEx, Parcel2Go and Yodel. The Collect+ brand is going through some operational changes which will be of benefit to our customers and our retailers. Any parcel queries from before 1 October should be referred to Yodel. Question about your Collect+ instore experience? If you do have any questions or queries about the Collect+ instore experience you have recently had, please complete the form below and a member of our team will be in contact soon. Time you visited the Collect+ store mentioned Hour 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Minute 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 Date you visited the Collect+ store mentioned Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month January February March April May June July August September October November December Year 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 Please detail your question or query regarding your Collect+ instore experience below* *please complete these mandatory fields Welcome Find a Store Track a Parcel Returns Send a Parcel Help & Advice Blog About Contact Privacy PolicyTerms and ConditionsCookies PolicySitemap Our use of cookies We use cookies to help provide you with the best possible online experience. Some of these cookies are necessary to ensure the website functions properly. We also use other cookies to understand how you use our website and to make improvements based on your use. You can accept these cookies or manage your cookie settings here. To learn more about our cookies, visit our Cookies Policy ACCEPT ALL COOKIESMANAGE COOKIE SETTINGS