DirectPay and the COVID-19 virus. How can we help you? Directpay and the COVID-19 (Corona) virus We are currently living in uncertain times. Due to government issued restrictions and safety measures concerning the Corona virus shops and offices have closed and a lot of people are forced to stay home. A reduced income could be a consequence, which means a growing number of people and businesses will face increased debt or payment issues. Do you suffer loss of income due to the Corona virus? It’s possible you are not able to work (full-time) due to the restrictions concerning the Corona virus. This can have consequences for your income. With all current other concerns, we understand you would rather not add arrears to that list. Would you like to make a payment arrangement? Please fill out the questionnaire to start your application. Do you already have a payment arrangement, but can’t make the monthly payments due to Corona related loss of income? Please contact us. We’ll look for a solution together. Contact Unfortunately the Corona related restrictions also affect the capacity of our staff. You can reach us from 08.30 till 16.00 hours. We have noticed an increase in the waiting time. We advise you to contact us trough the online contactform. Please state, as clearly as possible, the subject of your inquiry. Contactform My DirectPay Did you receive a reference number? Reference number Name If you experience any issues while trying to log in, please contact one of our service employees by sending an e-mail to vraag@directpay.nl Job vacancies Frequently asked questions Contact I have a complaint Privacy KVK 24396800