PRIVACY POLICY I. DATA CONTROLLER CONTACT INFORMATION: GLOBALIA TRAVEL CLUB SPAIN, S.L.U., with Tax ID Code B38991279, registered address at C/ Fernando Beautell, Nº15 - 38009 Santa Cruz De Tenerife- Canarias – Spain. GLOBALIA BUSINESS TRAVEL, S.A.U., with Tax ID Code A37064169, registered address at Ctra. Arenal - Llucmajor Km, 21.5 - 07620 Llucmajor - Baleares – Spain. Hereinafter, both as WELCOMEBEDS. Contact information for the Data Protection Officer: Postal address: Ctra. Arenal - Llucmajor Km, 21.5 - 07620 Llucmajor - Baleares – Spain Email: delegadopd@welcomebeds.com. II. POLICY REACH When you access and use this website or use any other media which implies the use of personal data you commit to accept this Privacy Policy as well as the provisions contained in the Legal Conditions and Cookie Policy. At WELCOMEBEDS we provide you all the necessary information so that, once you have filled in your personal data, you can easily access the Privacy Policy and any other relevant information concerning Data Protection. III. DATA PROCESSING PURPOSES In what cases are personal data requested? To request any of the services and / or products we offer. To attend to inquiries and claims that you send us. Sending personal data is mandatory to contact and be able to attend the request that you send us. Likewise, not providing the requested personal data or not accepting this privacy policy means that it is impossible to subscribe and process the requests made on this website. What use will we make of the personal information we use? To send you information about our services in the event that it is requested. To manage the sale of our tourist services and any other described on our website. For customer service and provide follow-up services. To keep a record of your interaction with our services (connection and navigation data). To review the quality of service. How long will we keep your data? The period of conservation of personal data will vary depending on the service that you may contract. In any case, your data will be kept for the duration of the contractual relationship. Once this is finished, we will keep your data blocked during the prescription periods of the obligations that may have arisen from the treatment and / or the applicable legal deadlines, remaining at the disposal of the competent authorities, for the attention of possible responsibilities arising from the treatment. IV. LEGITIMATION Management of pre-contractual and, where appropriate, contractual measures, based on Article 6.1(b) GDPR. Once the requested service has been contracted. By browsing the Website and accepting the Terms of Use thereof. Compliance with legal obligations, based on Article 6.1(c) GDPR. In cases where the data subject exercises the rights indicated below. As a result of legal actions promoted by or directed against WELCOMEBEDS and followed before the bodies of the Administration of Justice. Thus, as reported in Legal Notice and Terms of Use, in respect of those users who make a bad, abusive, inappropriate and/or illicit use of the Website, WELCOMEBEDS will inform, where appropriate, the competent authority, including the State Security Forces and Bodies. Legitimate interest based on Article 6.1(f) GDPR. For the implementation of commercial actions, as well as recommendations of products and services taking into account those you have contracted in the past. To record your voice and maintain the quality of service and use the recordings as evidence, in the judicial field and outside it. The unequivocal consent of the interested party based on Article 6(1)(a) GDPR. Obtained through the acceptance of cookies and other analysis tools. More information in the Cookies Policy. V. RECIPIENTS Who do we transfer your data to? 1. Relevant public authorities, Tax Agency, State Security Departments, Judges and Tribunals, when WELCOMEBEDS has the legal obligation to do so. 2. In addition, WELCOMEBEDS partners with some third-party service providers who have access to your personal information and who process the data mentioned in the name of and on behalf of WELCOMEBEDS as a result of their provision of services. Specifically, including and not limited to, the afore-mentioned providers carry out their services in the following sectors: logistics services, agencies, aerial, fraud prevention, commercial communication, legal advisory, multi-discipline professional service companies, maintenance-related companies, technology-provider companies, physical security companies and call-centre companies. Under no circumstances will your personal data be shared with third-parties without having previously obtained your consent to do so, unless providing your data is necessary in order to maintain our relationship with you, as well as in cases as listed in the data protection regulations which are valid at the time. VI. DATA PROTECTION RIGHTS How can I exercise my rights? You can contact us in writing by sending a letter to WELCOMEBEDS registered address or to the following email address: delegadopd@welcomebeds.com, including in both cases a copy of your ID card or similar ID document, to exercise the following rights: Right to request access to the personal data: you may ask WELCOMEBEDS if the company is using your data. Right to request rectification, consisting of respecting the accuracy of the data, correcting or updating them. Right to request the Suppression ("to be forgotten") of the data and that these are not processed, if the requirements are met. Right to oppose the processing of your data, WELCOMEBEDS will stop using your data in the way you specify, except if they have to continue using it in order to exercise or defend any possible claims. Right to data portability if you would like your data to be processed by another entity, WELCOMEBEDS will provide data portability to the new entity responsible. Right to request the solicitar a limitation of its treatment, in which case the data will only be kept by WELCOMEBEDS for defence purposes against potential claims. The right not to be the subject of automated individualized decisions, not to be the subject of decisions based solely on data processing, including profiling, that produces legal effects or that significantly affects in a similar way. Possibility of withdrawing consent: in the event that consent has been granted for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. In any case, we provide you with a form that will allow you to exercise the rights mentioned above more easily and quickly by sending it to the contact address of the Data Protection Officer. How can I make a complaint at the Data Protection Authority? If a user thinks that there is a problem with the way in which WELCOMEBEDS is managing his/her data, they can direct their complaints to the Data Protection Officer or to the corresponding data protection authority, which is the Spanish Data Protection Authority (AEPD) in Spain. VII. SECURITY At WELCOMEBEDS we maintain the highest levels of security as required by Law in order to protect your personal information from fortuitous loss and unauthorised access, processing or sharing, considering the condition of the technology, the nature of the data stored and the risks which it is subjected to. When we receive your data, we use rigorous security procedures and functions to avoid any unauthorised access. The actions described in this section and destined to guaranteeing an adequate level of security for the risk detected will include, if deemed necessary, the following measures: 1. Personal data pseudonymization and encryption. 2. Measures which can guarantee the permanent confidentiality, integrity, availability and resilience of the data processing systems and services. 3. Measures able to quickly restore availability and access to personal data in the event of a physical or technical incident. 4. The existence of a regular verification and evaluation process which measures the efficiency of the technical and organisational measures used to guarantee the security of the data processing. 5, Periodical evaluation of the risk of destruction, loss or accidental or illegal alteration of the personal information sent, stored or processed in a different way, or the unauthorised communication of or access to said data. 6. Measures to guarantee that any person acting under the authority of WELCOMEBEDS and who has access to personal data, can only use said data following Avoris Business Corporation instructions. VIII. CONFIDENTIALITY The personal data which may be collected will be used with absolute confidentiality, and we commit to keep it secret and guarantee our duty to store it using all methods necessary to avoid its alteration, loss and unauthorised treatment or access, in accordance with what is set out in the applicable legislation. IX. LIABILITY The user will be held solely responsible if they fill in any forms using information which is false, inaccurate, incomplete or out-of-date. X. COOKIES Our website uses 'cookies' to collect information on the way in which the Website is used. If you would like to obtain more detailed information on how WELCOMEBEDS uses cookies, please read our Cookies Policy. XI. UPDATE OF THE PRIVACY POLICY WELCOMEBEDS may modify this privacy policy as a consequence of legislative changes, Jurisprudential doctrine and opinions of the AEPD that are directly, indirectly or sectorally applicable. All changes, modifications or amendments that we introduce in our Privacy Policy will be published on this page. Updated December 03th, 2020 welcome Sign up Follow us Privacy Policies Legal warning Cookies policy General conditions Avoris Business Corporation - 16 de Julio, 75 - Polígono Son Castelló - 07009 Palma - Spain