About News & Insights Social Impact Careers Contact Us Log in PROPERTY & CASUALTY ACCIDENT & HEALTH CLAIMS SERVICES PAY MY BILL Claim Solutions Committed to Claims Solutions Support Through the Claims Lifecycle When your business incurs a loss, it’s important to have the right people in place to help resolve your claim as efficiently as possible. Our dedicated claims advocates are ready to help you through all stages of the claims lifecycle. We’ll investigate the facts, create a plan to help mitigate your loss and expedite the settlement. Our overriding goal is to help you return to normal operations as quickly as possible. Because Service Matters At Crum & Forster, our customer service-based culture is embedding in everything we do. That’s why our claims professionals and emergency response teams are available 365 days a year, 24 hours a day, 7 days a week, ready to help you. All of our claims professionals have specialized expertise and are fully integrated with our underwriting staff. This partnership promotes a greater understanding of our insureds’ businesses, our policies, and obligations and assures a faster, more comprehensive analysis and settlement. We’ve Got Your Back We’ll work proactively to prevent or mitigate any damage. But rest assured, should you suffer an unexpected event or legal action, we’ll be sure you receive superior representation and prompt settlement. Our in-house, centrally managed national Subrogation Unit is engaged at the very beginning of a claim. They are careful to develop and protect evidence necessary to relentlessly pursue negligent third parties to further mitigate losses. We have a network of approved law firms with specialty practices and legal defense teams that align with our policyholders’ needs. Bringing the Expertise We employ more than 500 claim professionals who operate nationally. Each one has specialized expertise in each of our business segments. While our team is proactive in early case resolution, they are fully prepared to defend cases. Keeping it Personal Whether you submit a claim online or speak directly with one of our trained professionals to initiate your claim, you can expect a dedicated single-point-of-contact throughout the claims process. We’ll provide ongoing updates and assistance every step of the way. Property & Casualty Commercial Lines Executive Risk Surplus & Specialty Lines Surety Property & Crisis Management Credit & Alternative Risk Solutions Personal Lines Accident & Health Stop Loss & Excess Medical Special Risk International Travel Medical Travel Occupational Risk Ancillary Benefits Pet Health & Services Corporate About Careers News & Insights Social Impact Contact Us Services Claims Pay My Bill Legal Notice Privacy Notice Social Media Notice Equal Opportunity Notice COVID-19 Service Notifications Information for Our Staff C&F is rated “A” (Excellent) by AM Best (2021). The C&F logo, C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. © 2021 United States Fire Insurance Company. All rights reserved.