HOME ABOUT US SERVICES CAREERS CONTACT Two Person Delivery Home delivery is our business – we can manage the entire process with over 500,000 successful deliveries each year as testament to the solutions we provide. Our Home delivery solution encompasses 4 key areas: Goods Receipt Items received at warehouse, subject to 100% item check and visible damage inspection. Deviations or damages reported to client within agreed timeframe. Order details updated to Breezemount Booking System. Orders held in our secure warehousing facilities. Pre-Delivery Customer Contact Initial contact by our local customer services team to arrange a mutually agreeable delivery date at the customer’s earliest convenience. Delivery date and estimated time window provided, any customer requests or requirements detailed and updated to Breezemount Booking System. Delivery survey and access requirements established. SMS/email sent to confirm delivery window Home Delivery Delivery crew will make contact with customer an hour before delivery. After providing identification our fully uniformed delivery crew will make delivery to the customer’s room of choice. Delivery Note completed following customer’s inspection of delivered products. Goods will be unpacked where required and packaging removed for recycling. Point of Delivery assembly can be completed on items such as beds and sofas, providing customers with the complete home delivery experience. Real time sign on glass available via tracking solution Picture taken of goods in situation Date, time and Geo stamp photograph taken of customer door sent via email to customer if they are out Post Delivery Customer Survey conducted based on client requirements. POD reporting and confirmation. Tailored KPI Reporting. Returns Management. Contact Breezemount Customer Service: service@breezemount.com New Business: solutions@breezemount.com Breezemount UK | Ireland | Gender Pay Gap Report 2020 Gender Pay Gap Report 2021 Privacy Policy COVID Risk Assessment Breezemount The Abbey Market Square Daventry Northants NN11 4XG