Home / Get Involved / Have your say / Help us improve services Help us improve services Facebook Twitter Pinterest Share Share your views, get involved in your community and have your say on services that matter to you. You don’t need any previous experience to get involved, just enthusiasm and a desire to improve our services and make a difference. Getting involved is also a great way to meet new people, gain valuable volunteering experiencing, and boost your work-related skills. From taking part in a satisfaction survey to mystery shopping, or as a member of our Customer Voice panel, we want to hear from you. Customer Voice Customer Voice web.png Customer Voice is the name of our online scrutiny group, made up of customers of all ages and backgrounds, from across our homes in Cornwall. They work with colleagues across the business to: represent the diversity of our customer base; help to ensure customer views are sought, heard and acted upon; take part in scrutiny tasks to carry out reviews of specific services; and provide updates and make recommendations to our Customer Experience Forum. Customer Voice members benefit from a range of training and time credits. Interested? Contact us at getinvolved@coastlinehousing.co.uk and a member of the team will be in touch. Related Documents Customer Voice myth busting Customer Voice recruitment and selection procedure Customer Voice expression of interest form Customer Voice role profile Customer Voice board report April 2021 Customer Voice board report January 2021 Customer Voice board report November 2020 Customer Voice board report September 2020 My Coastline is the easy way to report a repair and book an appointment. Download the app for Apple, Android or Amazon from your device's store. SOCIALISE NAVIGATE Useful Links Get Involved Recruitment About Us Contact Us Our Latest Terms Privacy & Cookies Accessibility NEWSLETTER SIGNUP Coastline sends regular newsletter updates and our CoastLines customer magazine by email. Sign Up Coastline Housing Ltd is registered as a Company, Limited by Guarantee Reg No 3284666 | Registered as a charity with The Charity Commission Reg No 1066916. Reg Office: Coastline House, Barncoose Gateway Park, Redruth, TR15 3RQ © Coastline Housing 2021 | Call 01209 200200 | maintained and supported by flowmoco - enterprise drupal