Foster Fuels Inc. Privacy Policy This Privacy Policy governs the manner in which Foster Fuels Inc. collects, uses, maintains, and discloses information collected from users (each, a “User”) of the fosterfuels.com website (“Site”). This Privacy Policy applies to the Site and to all products and services offered by Foster Fuels Inc. PERSONAL IDENTIFICATION INFORMATION Foster Fuels Inc. may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Site, register on the Site, place an order, fill out a form, subscribe to the newsletter, and in connection with other activities, services, features, or resources Foster Fuels Inc. makes available on its Site. A User may be asked, as appropriate, for name, email address, mailing address, phone number, credit card information, and social security number. Users may, however, visit Foster Fuels Inc.’s Site anonymously. Foster Fuels Inc. will collect personal identification information from Users only if they voluntarily submit such information to Foster Fuels Inc. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. NON-PERSONAL IDENTIFICATION INFORMATION Foster Fuels Inc. may collect non-personal identification information about Users whenever they interact with Foster Fuels Inc.’s Site. Non-personal identification information may include the browser name, the type of computer used, and technical information about the User’s means of connection to Foster Fuels Inc.’s Site, such as the operating system, the Internet service providers utilized, and other similar information. WEB BROWSER COOKIES Foster Fuels Inc.’s Site may use “cookies” to enhance User experience. The User’s web browser places cookies on his/her hard drive for record-keeping purposes and sometimes to track information about him/her. The User may choose to set his/her web browser to refuse cookies or to alert the User when cookies are being sent. If he/she does so, note that some parts of the Site may not function properly. Foster Fuels, Inc. collects and uses Users’ personal information for the following purposes: To improve customer service The User’s information helps Foster Fuels Inc. to more effectively respond to his/her customer service requests and support needs. To personalize User experience Foster Fuels Inc. may use information in the aggregate to understand how Foster Fuels Inc. Users as a group use the services and resources provided on the Site. To improve the Site Foster Fuels Inc. continually strives to improve its website offerings based on the information and feedback Foster Fuels Inc. receives from Users. To process transactions Foster Fuels Inc. may use the information Users provide about themselves when placing an order only to provide service to that order. Foster Fuels Inc. does not share this information with outside parties except to the extent necessary to provide the service. To administer a content, promotion, survey, or other Site feature To send Users information they agreed to receive about topics Foster Fuels Inc. thinks will be of interest to them. To send periodic emails The email address the User provides for order processing will only be used to send him/her information and updates pertaining to his/her order. It may also be used to respond to the User’s inquiries and/or other requests or questions. If the User decides to opt into the Foster Fuels Inc. mailing list, he/she will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, Foster Fuels Inc. includes detailed unsubscribe instructions at the bottom of each email. The User may also contact Foster Fuels Inc. via the Site to unsubscribe from emails. HOW FOSTER FUELS INC. PROTECTS USER INFORMATION Foster Fuels Inc. adopts appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of the User’s personal information, username, password, transaction information, and data stored on the Foster Fuel Inc. Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. SHARING USERS’ PERSONAL INFORMATION Foster Fuels Inc. does not sell, trade, or rent Users’ personal identification information to others. Foster Fuels Inc. may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with Foster Fuels Inc. business partners, trusted affiliates, and advertisers for the purposes outlined above. Foster Fuels Inc. may use third-party service providers to help Foster Fuels Inc. operate its business and the Site or administer activities on Foster Fuels Inc.’s behalf, such as sending out newsletters or surveys. Foster Fuels Inc. may share User information with these third parties for those limited purposes provided that the User has given Foster Fuels Inc. permission. THIRD PARTY WEBSITES Users may find advertising or other content on the Foster Fuels Inc. Site that links to the sites and services of Foster Fuels Inc.’s partners, suppliers, advertisers, sponsors, licensors, and other third parties. Foster Fuels Inc. does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from the Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the Site, is subject to that website’s own terms and policies. CHANGES TO THIS PRIVACY POLICY Foster Fuels, Inc. has the discretion to update this Privacy Policy at any time. When the policy is revised, the date at the bottom of this page will be updated. Foster Fuels Inc. encourages Users to frequently check this page for any changes to stay informed about how Foster Fuels Inc. is helping to protect the personal information Foster Fuels Inc. collects. The User acknowledges and agrees that it is the User’s responsibility to review this privacy policy periodically and become aware of modifications. USER’S ACCEPTANCE OF THESE TERMS By using this Site, the User signifies his/her acceptance of this policy and terms of service. If the User does not agree with this policy, the User should not use the Foster Fuels Inc. Site. The User’s continued use of the Site following the posting of changes to this policy will be deemed the User’s acceptance of those changes. PRODUCTS & SERVICES Propane Gasoline Diesel Transportation For Your Business For Your Home Mission Critical CUSTOMER SUPPORT Foster Scholarships Help Center My Account MyFuelPortal Become A Customer Service Request Propane Delivery Payment Plans Privacy Policy Shipping Policy Terms of Service ABOUT US Locations Safety Blog Careers Fueling our Neighbors FAQs Our History Headquarters P.O. Box 190 16720 Brookneal Hwy Brookneal, VA 24528 800-344-6457 Copyright 2020 Foster Fuels Inc. 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