Navigate to Kardex.com Quick navigation Main Navigation Industry Segments Technology Life Cycle Service Company CONTACT EN Kardex Connect Smart services for higher equipment availability Remote Support Digital services Benefits Insights Kardex Connect is a secure industrial internet of things platform, with which we offer smart connected services for your Kardex solutions. By connecting your Kardex systems, you benefit from smart services such as remote support, analytics, monitoring, and videoconferencing. Remote Support – proactive maintenance from afar We've got you covered: With Remote Support the Kardex expert helpdesk team offers fast and professional support 24/7. The Kardex Connect Platform securely connects to your machines to remotely fix and diagnose your equipment. In an effort to minimize downtime even further, companies tend to proactively monitor their systems to keep everything running smoothly. With digital services, Kardex supports you in keeping pace with the demands of your customers. How does Remote Support work? Benefits at a glance Our promise for your data security Product related digital services Tab Navigation Analytics - higher transparency and more data insights Conferencing - simple collaboration Smart Monitoring - fast and efficient support Analytics - higher transparency and more data insights With Kardex Connect, you receive extensive analysis (e.g. callouts, utilized capacity per machine, completed cycles): Visualization of the machines' data Live machine information (visualized KPIs) any time and from anywhere, allowing you to compare machine statistics and enjoy maximum process reliability Kardex continuously improves and optimizes all processes relating to the use of your machines. At an early stage, we identify and solve fluctuations in the machine’s capacity. We use the data to dynamically calculate the best servicing date, depending on how you use your equipment. Benefits at a glance Minimized downtime Without waiting for an on-site technician, Kardex experts can directly diagnose and repair your equipment. Fewer breakdowns Thanks to the monitoring system, Kardex can proactively check your equipment and avoid breakdowns. Maximum security The system is TÜV IT certified, Kardex only accesses your equipment when you permit it. Increased transparency Check your equipment's status from anywhere using Kardex Connect. Insights PRODUCT GUIDE Remote Support key features I How it works and examples Proactive Monitoring and the possibility to directly access installed equipment reduces downtime and technician labor costs, and increases productivity. DOWNLOAD PRODUCT GUIDE FLYER Order spare parts online With our spare parts catalog you can easily and comfortably order original spare and wear parts online - and for free. DOWNLOAD FLYER PRODUCT GUIDE What service contract features are most important to you? From replacing minor parts to relocating an entire warehouse, Kardex offers four reliable and modular service care packages. DOWNLOAD PRODUCT GUIDE Learn more about our services Spare parts achieve the best quality performance Speed up the repair process. Original parts ensure longevity and guarantee rapid repairs whenever they are needed. LEARN MORE Maximum plant availability through flexible services Regular system tests keep your system at its highest level in terms of performance and safety. Preventive maintenance extends its lifetime by maximizing security and productivity. LEARN MORE The Life Cycle Service team is ready to support you! REQUEST A CONSULTATION Fusszeile Investor Relations Investor & Shareholder Information Corporate Governance Sustainability Annual General Meeting Corporate Calendar Results and Presentations Media Releases, Events & Exhibitions Careers Careers at Kardex Working at Kardex Open Jobs Contact Get in Touch Find a Local Contact Investor Relations Contact Subscribe to our blog Don’t miss the latest Kardex blog posts. SUBSCRIBE NOW Disclaimer Certificates Patents Privacy Policy Imprint Cookie Policy © Kardex 2021