B-499 O'Brien Rd Renfrew, ON K7V 3Z3 Tel: 613-432-4884 Fax 613-432-7463 Email: info@renfrewhydro.com Home Accounts & Billing Conservation Safety & Services Power Outages News & Events About Us Electricity prices for households and small businesses will not change as of November 1, 2021 under the Regulated Price Plan. The winter Time-of-Use (TOU) hours and the change in the Tier threshold for residential customers on Tiered pricing will take effect November 1 as usual. READ MORE Manage your account online... Customer Connect Register your account today to: View your past energy consumption Stay informed to better manage your electricity costs How to register: Select Customer Connect Select Register for a New Account Complete all required fields SWITCH RATE PLAN NOW OEB CALCULATOR LEARN MORE HERE Incentive Rate-Setting Renfrew Hydro Inc. has filed an application to the Ontario Energy Board (OEB) to change the Electricity Distribution rates effective January 1, 2022. This application follows the OEB's Incentive Rate-Setting Method (IRM) established as part of the OEB's Renewed Regulatory Framework. A typical residential customer of Renfrew Hydro, consuming 750 kWh per month, would see their monthly bill decrease by $0.72. To view the application, please click here. Renfrew Hydro's SCORECARD The scorecard was developed as a tool to allow customers to gain a better sense of how well their utility is performing. It is designed to encourage Ontario’s electricity utilities to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. We are proud to share these results! View Renfrew Hydro's Scorecard Results View Scorecard Descriptions View Scorecard FAQs To view other Distributor Scorecards Click Here FIND PROGRAMS TO HELP REDUCE YOUR ELECTRICITY BILLS CLICK HERE! Customer | Connect Conditions of Service Move In/Out Forms Online Resources Policies Understanding Your Bill On-Line Credit Card Payment EFFICIENCY TIPS TOOL Use our Efficiency Tips Tool to find ways to do more to Save on Energy at home. Ontario's System-Wide Electricity Supply Mix - 2020 Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient. Goto www.kilowattway.ca For more information!! MOVING? If you are planning on moving, we require you to let us know at least 48 hrs before your move out date. To complete your move out you can call the office at 613-432-4884 or you can fill out a Move Out form and email it to info@renfrewhydro.com If you are moving to another address within Renfrew Hydro's service area, you will be required to sign a new Contract for Service. To fill out a Move Out form Click Here Accounts & Billing Customer | Connect About Your Utility Bill Electric Rates Electric Retailers Forms Moving? Payment Options Smart Meters Conservation SaveONEnergy Coupons Renewable Generation Safety & Services 24 Hr Emerg Services Call before You Dig News & Events Industry News FAQs Power Outages Outages Report a Problem Emergency Prepardness About Us Mission & Values Board of Directors Management Team Service Area Employment Contact © 2016 Renfrew Hydro Inc.