Live Chat LET'S TALK Login About JSSI We are a team of passionate professionals, keeping customers flying through superior service, shaped by a culture of collaboration, innovation and integrity, striving for excellence in the aviation industry. Our Story For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. JSSI offers Hourly Cost Maintenance (HCM) Programs to manage the often unpredictable costs of operating virtually all makes and models of aircraft, engines and auxiliary power units (APUs). The company is responsible for maintaining in excess of 2,000 business jets, turboprops, regional jets and helicopters across the globe and serves customers through its unique infrastructure of expert technical advisors. JSSI leverages this extensive technical knowledge, maintenance buying power and data to support every stage of the aircraft life cycle, from aircraft acquisition to disassembling and parting out the aircraft. JSSI Parts & Leasing sells aircraft parts, provides lease engines and APUs, and offers supply chain solutions as a service to large fleet operators. JSSI Advisory Services and Conklin & de Decker harness this technical experience and global reach to power a complete range of consulting and digital services utilized by operators, aircraft brokers, and service providers across the industry. In 2020, JSSI was recognized as a US Best Managed Company. JSSI is founded. Jet Support Services, Inc. (JSSI), was formed in 1989 to provide hourly cost maintenance programs for in-service business jets. 1989 JSSI introduces Tip-to-Tail® coverage. JSSI launches its signature Tip-to-Tail® program to cover all airframe, engine, and APU maintenance costs. 1999 JSSI is acquired. The company is acquired by RH Book Enterprises and 1848 Capital Partners, LLC, in 2008. 2008 JSSI enrolls VistaJet fleet. VistaJet and JSSI reach deal for record-setting enrollment of 50 Global 5000 and Global 6000 aircraft and BR710 engines. 2013 JSSI launches JSSI Parts. JSSI Parts capitalizes on decades of data and the global reach and buying power of JSSI to build a vast parts inventory to better serve existing clients and support new customers. 2014 JSSI introduces AMP. The launch of this innovative financial tool provided the market with the latest data on the values of aircraft within a portfolio. 2016 JSSI launches JSSI Advisory Services. JSSI Advisory Services offers a new range of consulting services driven by JSSI’s global network of Technical Advisors and more than 30 years of operational data. 2017 JSSI acquires Conklin & de Decker. Combining the vast data set of the industry leader in aviation research with 30 years of JSSI maintenance data enables JSSI to provide the business aviation market with an entirely new level of information and transparency. 2018 JSSI is named a US Best Managed Company. The US Best Managed Companies program recognizes successful private companies by shining a light on how well they are run, what they have achieved, and the contributions they make to their industries, people and communities. 2020 JSSI announces recapitalization partnership with GTCR. JSSI begins an exciting new chapter and embarks on a new phase of growth in partnership with GTCR, a premier private equity company with a proven track record of successful investments in the business aviation sector. 2020 JSSI acquires SierraTrax. JSSI adds maintenance tracking software to its suite of digital services, blending insight from industry leader SierraTrax with 30+ years of operating cost data to help owners and operators manage their aircraft more efficiently. 2021 Our Leadership Neil Book Chairman & CEO Ken Goodman Chief Financial Officer Paul Rahe Senior Vice President & General Counsel Joy Nebel Senior Vice President, Transformation & Marketing George Kleros Senior Vice President, JSSI Advisory Services Mark Winzar Senior Vice President, Business Development EMEAA Francisco Zozaya Senior Vice President, Global Business Development Tim Ferrell Senior Vice President, Technical Services Ash Reddy Senior Vice President, Global Strategy & Operations Ben Hockenberg President, JSSI Parts & Leasing Jim Sellers Chief Commercial Officer, JSSI Parts & Leasing Our Board of Directors Neil Book Chairman & CEO Mark M. Anderson Director Craig A. Bondy Director Nelson Iginla Director Louis C. Seno Chairman Emeritus Associations NBAA National Business Aviation Association GAMA General Aviation Manufacturers Association IADA International Aircraft Dealers Association NAFA National Aircraft Finance Association EBAA European Business Aviation Association AsBAA Asian Business Aviation Association RAA Regional Airline Association HAI Helicopter Association International AfBAA African Business Aviation Association MEBAA Middle East and North Africa Business Aviation Association ABAA Australian Business Aviation Association BHA British Helicopter Association Corporate Citizenship We are proud to be good neighbors and participate in events and programs that support our company strategy around the world. The Global FoodBanking Network The Global FoodBanking Network’s (GFN) mission is to nourish the world’s hungry through uniting and advancing food banks. Learn more Feeding America Feeding America is the nation’s largest domestic hunger-relief organization, supporting food banks, pantries, and meal programs with food, funds, and advocacy. Learn more West Michigan Aviation Academy Foundation With a curriculum rich in aviation, STEAM, and robotics, WMAA provides a unique opportunity for students to focus on high-growth employment fields during their education. Learn more Autism Speaks Autism Speaks is dedicated to promoting solutions, across the spectrum and throughout the life span, for the needs of individuals with autism and their families. Learn more Ronald McDonald House Charities Ronald McDonald House Charities of Central Ohio creates, finds and supports programs that directly improve the health and well-being of children and families in the region. Learn more Pat Tillman Foundation The Pat Tillman Foundation provides scholarships, professional development opportunities and a network to empower military service members, veterans and spouses. Learn more Making Dreams Soar JSSI supported Shaesta Waiz’s record-breaking solo flight around the world with a mission to encourage women to pursue STEM and aviation-related degrees. Learn more Marine Corps Scholarship Foundation Marine Corps Scholarship Foundation provides academic scholarships to children of United States Marines and Navy Corpsmen. Learn more Promoting STEM Education Through Aviation The annual GAMA Build A Plane Aviation Design Challenge promotes science, technology, engineering, and math knowledge among high-school students. Learn more Providing Lifelong Benefits to Students It Takes a Village Chicago (ITAV) provides physical education facilities, resources and tools to students at inner city schools. 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