888-418-1212 Contact Us Search Cars Find a Dealership Get Approved ADVICE CENTER FAQS AND TIPS FAQs And Tips Find answers to our customers’ most frequently asked questions or connect with our customer service department. Either way – let’s find a solution together. If you can’t find an answer to your question on this page, please contact us through Facebook or Twitter for the fastest response times, otherwise, call us at 888-418-1212. Current DriveTime Customers How do Buy Here Pay Here dealerships work? Do you have to have bad credit to shop at DriveTime? Can you finance someone with no credit? What will my monthly payment be? Is DriveTime a bank? What will my down payment be? Do you offer a reservation program? Do you run a credit check? What are the interest rates on your loans? Will you accept financing from my bank or credit union? Can I get approved online? Can I get approved if I have or am filing for bankruptcy? Can I get approved if I’ve had a DUI or other criminal charge? Purchasing a Vehicle What do I need to bring with me to purchase a vehicle? What additional fees does DriveTime charge? How long should I expect to be at the dealership? Do you negotiate price? Can I buy a car with cash? Do you accept trade-ins? How old do I need to be to buy a car? Do I need to schedule an appointment? Can I reserve a car online until I go see it? Are auto history reports provided before I purchase? Will DriveTime deliver my car to me? Are all cars on DriveTime.com at the dealership? How can I view DriveTime’s inventory? Our Vehicles & Multi-Point Inspections* Does DriveTime inspect the vehicles before selling them? Where do the cars DriveTime sells come from? What repairs are made on DriveTime vehicles? Does DriveTime sell cars that have been in an accident? Do DriveTime vehicles have rebuilt engines? Do you track my car with a GPS unit? Will DriveTime put the car on a lift for me to inspect? Does DriveTime disclose the maintenance history or provide records? Before purchasing, can I take it to my mechanic to inspect? Does DriveTime disclose the vehicle’s title? Vehicle Recalls What is a vehicle recall? Does DriveTime sell vehicles with active recalls? If a vehicle has been recalled, why has DriveTime not fixed this recall during its inspection? How do I know if my car I purchased at DriveTime has been recalled? What do I do if my vehicle from DriveTime has an open recall? Our Warranty & Coverage Do you offer a warranty? Do you offer a money back guarantee? Do you offer GAP coverage? Do you honor a manufacturer’s certified pre-owned car program (CPO)? DriveTime Dealerships & Corporate Where are your dealerships located? How can I learn about career opportunities at DriveTime? What do you do with my personal information that you collect on your website? How is DriveTime different from other used car dealers? Where is DriveTime headquartered? *DriveTime is not able to make safety recall repairs, so vehicles may be subject to open recalls. Visit http://www.safercar.gov/ for more information about recalls. Search & Finance Search Cars Get Financed Find a Dealership Schedule a Visit Articles Help Center Blog FAQs Contact Us Make a Payment Our Company Careers Now Hiring! Charities Advice Center Glossary Sitemap Connect 888-418-1212 Disclaimer: Do Not Rely on This Website for Your Financial Decisions. The content on this site is for information, education, and noncommercial purposes only and should not be construed as rendering tax, legal, investment, or accounting advice. The content does not reflect the views of DriveTime, its affiliates or its partners. Although the information provided to you on this site is obtained or compiled from sources we believe to be reliable, DriveTime cannot and does not guarantee the accuracy, validity, timeliness or completeness of any information made available to you for any particular purpose, nor does DriveTime recommend any particular course of action, or endorse services provided by any website’s sponsoring organization. You should consult your financial and legal advisors, and independently verify all content provided through this site before you make decisions. In exchange for using the information on this site, you agree not to hold DriveTime, its affiliates, partners, or its content providers liable for any possible claim for damages arising from your use of this site or decisions you make based on the information made available to you through this site. Copyright © 2021 . DriveTime™ All Rights Reserved | Privacy Policy | Terms of Use | CA Transparency