Paperless Billing Aqua Policies Report a Leak Pay My Bill About Us Member Services Conservation & Environment Community FAQ Contact Us Large Volume Service Definitions (excerpts from Aqua’s Tariff) Large Volume Service – Single Owner “Large Volume Service – Single Owner” means water service provided to a single tract of land owned by a single person, corporation, or other entity by means of a connection with a meter size larger than one (1) inch. Water provided under Large Volume Service – Single Owner shall not be submetered for resale. Large Volume Service – Multiple Owner “Large Volume Service – Multiple Owner” means water service provided to a multiple owner development, such as townhouses, condominiums, or cluster homes by means of a connection with a meter size larger than one (1) inch. Water provided under Large Volume Service – Multiple Owner shall not be submetered for resale. Connection Fees and Application for Service (excerpts from Aqua’s Tariff) Large Volume Service – Single Owner (Meters Larger Than 1″) Large Volume Service – Single Owner may only be used to serve facilities located within a single tract of land that is owned by a single person, corporation, or other entity. Large Volume Service – Single Owner is not available for service to land that is intended to be subdivided; provided however, the capacity purchased for a Large Volume Service – Single Owner location may be converted to serve a subdivision that is created on the same land within 10 years of the date of connection of the Large Volume Service — Single Owner. This right of conversion of capacity shall not be severable, but shall be assignable with the land as long as the land stays in a single tract, with a single owner. Large Volume Service – Single Owner is not applicable to water purchased for resale or water sold to Large Volume Service – Conservation District customers. Customers requesting Large Volume Service shall enter into a separate written contract with Aqua setting out the terms and conditions of service. In order to obtain Large Volume Service – Single Owner, an applicant must first submit a request for a specific maximum or peak gpm of service expected and pay for a Feasibility Study. Aqua shall determine the size meter assembly required to meet the sustained maximum gpm requested. Aqua shall also calculate the appropriate Meter Set Fee, System Development Fee and Tap Fee associated with the requested meter. The System Development Fee shall be calculated by equating the demand placed on the system by the requested maximum gpm to the demand placed on the system by an equivalent number of LUEs. The Tap Fee for Large Volume Service – Single Owner shall include the actual cost for purchasing and installing the appropriate size and type meter and any flow controlling device and backflow prevention device as determined to be necessary by Aqua. The Membership Fee for Large Volume Service – Single Owner shall be $100.00. Large Volume Service – Multiple Owner (Meters Larger Than 1″) Large Volume Service – Multiple Owner may be obtained by a management company, homeowners association, or other similar entity for water service to a multiple owner development such as townhouses, condominiums, or cluster homes by means of a master meter connection. Water provided under Large Volume Service — Multiple Owner shall not be submetered for resale. In order to obtain Large Volume Service — Multiple Owner, an applicant must obtain a Feasibility Study and enter a contract with Aqua. Large Volume Service — Multiple Owner shall be subject to the requirements of the Rules and Regulations Concerning Aqua’s Service to Subdivisions, including the requirement for payment of capacity reservation fees. In order to obtain Large Volume Service – Multiple Owner, an applicant must first submit a request for a specific maximum or peak gpm of service expected and pay for a Feasibility Study. Aqua shall determine the size meter assembly required to meet the sustained maximum gpm requested. Aqua shall also calculate the appropriate Meter Set Fee, System Development Fee and Tap Fee associated with the requested meter. The System Development Fee shall be calculated by multiplying the number of dwelling units to be connected to the meter times the System Development Fee for a LUE. The number of dwelling units shall be adjusted by multiplying by a factor of 0.7 for dwelling units that share common walls, such as townhouses or condominiums. The Tap Fee for Large Volume Service – Multiple Owner shall include the actual cost for purchasing and installing the appropriate size and type meter and any flow controlling device and backflow prevention device as determined to be necessary by Aqua. The Membership Fee for Large Volume Service — Multiple Owner shall be $100.00. Large Volume Service — Multiple Owner shall be subject to the limitations and terms set forth in Section 3.12(b) and the requirements of the Rules and Regulations Concerning Aqua’s Service to Subdivisions, including the requirement for payment of capacity reservation fees. Large Volume Service — Lessee Aqua’s Board of Directors may, in its sole discretion, allow a lessee of real property owned by a local, state, or federal governmental entity to file an application for Large Volume Service to said property and seek to become a member of Aqua. Permission of the Board of Directors will be considered on a case by case basis. The General Manager shall make an assessment of the facts and circumstances of each such application and make a recommendation to the Board of Directors regarding whether such permission should be granted and if so, the terms of the contract. In order to obtain Large Volume Service, the lessee must provide written acknowledgement from the lessor of the property that the Service is being sought. In addition, the lessee must obtain a Feasibility Study and must pay the Meter Setting Fee, System Development Fee, Membership Fee, and Tap Fee as set by the Tariff. Large Volume Service – Installment Contracts Whenever the System Development Fee for a proposed Large Volume Service connection exceeds $50,000.00, the applicant may enter a contract with Aqua to obtain service on a first right of refusal basis, subject to competing requests as provided below, and pay System Development Fees in no more than three installments. The first installment shall be paid on the date of execution of the contract and shall be in the amount of 35% of the total System Development Fee and it will obtain 25% of the capacity needed for the proposed service. The second installment shall be in the amount of 35% of the total System Development Fee and it will obtain 35% of the capacity needed for the proposed service. The second installment payment shall be paid no later than 12 months after the date of execution of the contract. The third installment shall be in the amount of 30% of the total System Development Fee and it will obtain 40% of the capacity needed for the proposed service. The third installment payment shall be paid no later than 24 months after the date of execution of the contract. All fees and charges associated with the proposed service, other than System Development Fee charges, must be paid on the date of execution of the contract. The contract shall include an obligation for applicant to pay for installation and replacement of meters, flow restriction devices, and backflow prevention devices as necessary to allow staging of capacity. If the applicant fails to make an installment payment by the due date, all capacity that has not been paid for, but is held for the project on a first right of refusal basis, including that which would be paid for in future installments, shall revert to first come, first served availability. The installment contract shall contain a provision that places the applicant on notice of this requirement, and no additional notices shall be given. A person or entity that seeks to obtain all or part of the capacity that is held on a first right of refusal basis for a project shall be required to deposit the full amount of the System Development fees for the amount of capacity sought to be acquired. The deposit shall be in the form of a Cashier’s Check or other form of payment approved by the Board of Directors or Aqua’s General Manager. After receipt of the deposit, Aqua will provide the holder of the claim to water in Aqua’s System under an installment contract, written notice that a competing request has been received for capacity that is held for the project on a first right of refusal basis. The submittal of a deposit for a competing request to purchase capacity held for a project shall accelerate the due date of all remaining installment payments such that the holder shall have 30 days after receipt of the written notice to make full payment of the total amount of all installment payments that have not been previously paid. To the extent that the holder fails to exercise its first right of refusal and make the required accelerated payments, the available capacity may be allocated to the competing request by the person or entity that has paid the deposit. If more than one person holds a first right of refusal to capacity in the portion of Aqua’s System that is the subject of a competing request, all holders of the first right of refusal must make the required accelerated payments or lose their claim to capacity. The above provisions relating to Installment Contracts do not apply to Large Volume Service – Conservation Districts. Feasibility Study for Large Volume Service (excerpt from Aqua’s Tariff) Any person seeking Large Volume Service and/or multiple connection service, such as apartments, manufactured housing parks, or multiunit residential structures such as duplexes, shall submit a written request that Aqua perform a Feasibility Study to determine if there exists sufficient capacity in Aqua’s System to serve the number of dwelling units proposed to be located on the tract of land, or if a need exists for an expansion to the capacity of the production and storage or general purpose transmission facilities, or a combination of both, to serve the proposed connection. Aqua’s ability to provide fire flow for Large Volume Service and/or multiple connection developments is dependent on many factors: the size of infrastructure (production and delivery facilities); the topography of the area; and the specific flows required for the particular project. Each request for a Feasibility Study shall include the following: Four copies of a map or plat showing the property indicating the location of said property within Aqua’s CCN, and the proposed improvements to be constructed to connect such facilities to Aqua’s system. The map or plat must show the legal description and the dimensions of the property. The map or plat must be signed and sealed by a licensed surveyor or registered professional engineer. The intended land use of the property, including detailed information concerning the types of land uses proposed. The proposed number of dwelling units and the projected water demand of the connection, including average and peak demands in gallons per minute (GPM). A projected growth schedule tied to the demand for water. A statement on whether fire flow is needed and requested water demand, in quantity and time, to meet the fire flow requirements. A proposed calendar of events, including design, construction phasing and initial occupancy, and the approximate date upon which service from Aqua will first be needed. Information concerning on-site storage and pressurization facilities to reduce peak demand. Because of factors such as unique topographic features, after initial review of the request Aqua’s Engineer may determine that additional information will facilitate evaluating the proposed Project. The Developer shall submit such additional information as specified by Aqua’s Engineer on a case by case basis. All requests for a Feasibility Study shall be accompanied by a non-refundable fee according to the following schedule: Proposed Number of LUEs Fee 1-10 $1,200.00 11-250 $1,800.00 251 or more 3,000.00 plus any additional cost to Aqua If fire flow is needed, an additional non-refundable fee of $3,000 shall be added to the applicable Feasibility Study fee listed above. Aqua shall take action on a Feasibility Study for a Large Volume Service or multiple connection service using the procedures provided for a subdivision Feasibility Study in Section III of the Rules and Regulations Concerning Aqua’s Service to Subdivisions. Existing water supply capacity that is contemplated for use to serve a proposed Large Volume Service or multiple connection service may be held for the proposed service location for a period of 120 days by payment of the greater of $2500 or 10% of the total System Development Fee, which payment shall be nonrefundable. A request to hold capacity must be written and hand delivered or sent by certified mail to Aqua’s General Manager accompanied by the appropriate fee. The request to hold capacity must be received by Aqua within 30 days after the date of the meeting of the Board of Directors at which service to the proposed service location is determined to be feasible. Related Links Water Service Service Area Map Aqua Policies Rates and Fees Billing Information Connection Fees Large Volume Service Miscellaneous Fees Service Disconnection Transfer of Membership Member Newsletter Need to report a leak? Call 512-303-3943 Report a Water Leak or Emergency 512-303-3943 TDD 1-800-735-2989 Call anytime, 24-Hours a Day. Online Forms Reports FAQ News & Announcements Careers Aqua WSC Lab Site Map Related Links © 2021 Aqua Water Supply Corporation. All rights reserved. Site by White Lion Follow Aqua