Main navigation 2 HCL Worldwide Contact Us Search Overview Services Portfolio Analyst Recognitions Testimonials Home › ITBS Are you ready for the future of work? An exclusive whitepaper by Harvard Business Review Analytic Services Download now 1 2 Overview HCL’s IT and Business Services (ITBS) segment has a comprehensive and mature suite of end-to-end offerings to address the traditional and emerging transformation needs of large enterprises. These constitute the most extensive offerings in the industry and are aligned to the three critical building blocks of next-gen enterprises—Digital Foundation, Digital Business, and Digital Operations. Under these building blocks are our key capabilities and service offerings. Hybrid Cloud, Digital Workplace, Unified Service Management and Cybersecurity/Governance, and Risk and Compliance are the offerings grouped under Digital Foundation, which is the evolution of our industry-leading Infrastructure services. Consulting, Applications, Insights, and IoT are the offerings under Digital Business. IT Operations, Managed Cybersecurity Services (CSFC), and Process Operations are the offerings under Digital Operations. These capabilities are supported and complemented by a robust ecosystem of partners and innovation labs. They are intrinsic components of ITBS that differentiate us and visibly enhance the overall value of our service to clients. Services Portfolio DIGITAL FOUNDATION These services form the core of the enormous business transformation that enterprises are embarking upon Read More DIGITAL BUSINESS Helping organizations reimagine an Intelligent Enterprise and deliver superior customer experiences Read More DIGITAL OPERATIONS Ensuring synergy among strategy, technology, and security to deliver maximum value across all enterprise functionsRead More ECOSYSTEM PARTNERSHIPS Extending our technology and business capabilities through a dynamic ecosystem of market leaders and innovators Read More AUTOMATION AND INNOVATION LABS Enabling enterprises shape the future with breakthrough technologies Read More Digital Foundation The capabilities we offer as part of the Digital Foundation fall under what we have traditionally called Infrastructure Management Services (IMS). They are at the core of the enormous business transformation that enterprises are enabling by adopting digital technologies. HCL IMS enables Global 2000 enterprises and others to achieve their goals through multiple robust and scalable next-gen offerings. Within the context of Digital Foundation, we offer an array of products and services leveraging next-gen technologies: Hybrid Cloud Services Digital Workplace Services Next-gen Network Services Unified Service Management Cybersecurity and GRC Services Digital Business Organizations worldwide are seeking to deliver superior customer experiences and operational excellence. This necessitates reimagining the existing business and technology architectures to create an adaptable, nimble, and modular core. The change is being driven by the proliferation of APIs, microservices, low-code platforms, DevOps, and by businesses substantially investing in Artificial Intelligence and Machine Learning capabilities. This has resulted in the enhanced use of analytics as a powerful means to attain business insights. Our services portfolio under Digital Business includes: Digital Consulting Applications Data and Analytics IoT WoRKS™ Digital Operations Operations determine how strategy and technology work together, seamlessly and securely, to deliver maximum value across the functions. From product development, planning, sourcing, manufacturing, warehousing, and logistics and services, all functions—internally and externally—must work in unison. HCL’s Digital Operations focus on digitizing and integrating processes across the enterprise, ensuring they stay in harmony. Integrated IT Operations (IIOPS) CyberSecurity Fusion Centers (CSFC) Process Operations ECOSYSTEM PARTNERSHIPS Alliances and ecosystems play a key role in shaping our offerings, enabling us to develop strong practices in alternative commercial and consumption models, modernization of people skills, and an operational model driven by IPs and products. We have partnered with the world’s leading technology firms to create new and differentiated IPs and solutions to accelerate the digital journeys of our customers. HCL’s partners include, but are not limited to: Previous Google Microsoft DELL Next AUTOMATION AND INNOVATION LABS At HCL’s automation and innovation labs, we incubate new concepts and apply the latest technologies to deliver breakthrough solutions for the enterprises. Our worldwide network of next-generation labs, supported by our partner ecosystem, enables co-innovating with the customers to help them in their digital transformation journey. These labs operate at the intersection of business and technology to make innovation real and relevant for clients and their end customers. Scale Digital Innovation Lab Cloud Native Labs Lab 21 IoT CoLLABTM SDI Lab Fintech and Co-innovation Lab Networks Lab DRYiCE iControl Product Innovation Lab Digital Workplace Lab Analyst Recognitions Positioned as a Leader in the February 2020 Gartner Magic Quadrant for Managed Workplace Services, North America and Europe Positioned as a Leader in Gartner Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, North America & Europe 2020 Positioned as a Challenger in the April 2020 Gartner Magic Quadrant for CRM and Customer Experience Implementation Services Positioned as a Leader in The Forrester WaveTM: Specialized Insights Service Providers, 2020 Positioned as a Leader in the IDC MarketScape 2020 Vendor Assessment for a) Worldwide Business and Industrial IoT Engineering, Managed Services, b) IoT Consulting and Systems Integration Services, and c) Worldwide Intelligent Automation Services Positioned as a Leader in Everest Group’s PEAK Matrix® Assessment 2020 for a) IT Security Services, b) Talent Readiness for Next-Gen IT services, c) Application Transformation Services, d) Network Transformation, e) Managed Services, and f) Open Banking IT Services Positioned No.2 in HfS Top 10: Agile Software Development, 2020 Know More Testimonials Previous Partnering with HCL is an important component of our strategy to digitally transform our organization and drive resiliency and efficiency across the business. We are also pleased that they will be locating a global delivery center in Hartford, which will continue to add to the city’s presence as a significant digital and technology innovation hub. Don Allan EVP and Chief Financial Officer Stanley Black & Decker Fonterra is pleased to be able to draw on HCL’s global scale and efficiency. Additionally, this partnership will enable us to improve our cyber security framework and strengthen our critical IT foundation. Piers Shore Chief Information Officer Fonterra Next Footer menu INDUSTRIES Financial Services Banking Capital Markets Insurance Life Sciences and Healthcare Healthcare Life Sciences Public Services Energy and Utilities Mining and Natural Resources Oil and Gas Travel, Transport, Logistics & Hospitality Consumer Services Retail Consumer Goods Media and Entertainment Telecom Manufacturing Aerospace and Defense Automotive Chemical and Process Industries Hi-Tech Industrial Manufacturing SERVICES & PRODUCTS IT Infrastructure Management Services Applications Engineering and R&D Services Digital Process Operations Cloud Native Services Cybersecurity Digital & Analytics DRYiCE IoT WoRKS™ HCL Software SIAM/XaaS Products & Advanced Services ABOUT US About HCL Technologies Leadership Alliances Investor Relations Resources Ideapreneurship GEO PRESENCE Americas Brazil Canada Columbia Guatemala Mexico United States Europe Austria Belgium Bulgaria Czech Republic Denmark Finland France Germany Italy Lithuania Luxembourg The Netherlands Norway Poland United Kingdom Sweden Switzerland Portugal Romania Ireland APAC/ MEA Australia China Hong Kong India Indonesia Israel Japan Malaysia New Zealand Philippines Singapore South Africa South Korea Sri Lanka Saudi Arabia Oman UAE Vietnam CONNECT ON Facebook Twitter LinkedIn Pinterest Instagram Youtube We use cookies on our site. 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