Phone system disruption – Friday 3 December We are currently experiencing technical difficulties within our customer service centre, which may result in long delays to reach an advisor. The best way to reach us at all times is to log into My Account. If your call is diverted to our customer service centre but is not urgent, can you please hang up and try again later. Go to MyAccount Check my statement Make a payment Report a repair Contact your officer Close Resident Toolbox Thank you to our amazing marathon runners Share this page Sixteen people including three Notting Hill Genesis colleagues, one contractor from partners Wates and one international runner from China have… View all news Private rent Folio London offers high quality homes, flexibility and convenience. Read more Independent living 55+ We offer homes tailored for residents who are 55+ years old and want to live independently but without the worries that often come with owning and maintaining a home. Read more Let your property with us We'll offer you a cost-effective letting and property management service, with guaranteed rent and free commission, without the fuss of having to find and manage tenants. Read more Quick Links Publications My Account Policies Media Staff login Part of our group Copyright Notting Hill Genesis Website by Prodo Digital Sitemap Accessibility Privacy Legal Please enable the Livechat Cookie Category in order to use the Live chat Open Cookie Settings This website stores cookies on your computer. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. By continuing on the site you are agreeing to their use. Privacy policy (Opens in a new window) Cookie Control Link Icon I AcceptI Do Not Accept Necessary Cookies Necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. Zendesk Live Chat Permission to allow livechat functionality Zendesk Live Chat On Off Google Analytics Analytics cookies help us to improve our website by collecting and reporting information on its usage. Google Analytics On Off Social Sharing The Add This cookies are set to allow you to easily share posts between social accounts. Social Sharing On Off Hotjar Hotjar is used to run the website feedback function. Hotjar On Off Analytics and Feedback Provides information as to how and why users are interacting with the website to improve user experience Analytics and Feedback On Off About this tool (Opens in a new window) Cookie Control Link Icon Cookie Control Icon