Find a VENUE Find an ACTIVITY OUT of Venue Join NOW Book NOW A QUICK GUIDE FOR THE BEST EXERCISE EXPERIENCE! As the government outlines the next steps in the relaxing of the rules around Covid-19 restrictions, businesses across the UK have been preparing to change their policies and procedures from enforced action to individual informed decision making. Active Nation are aware that of course the lifting of restrictions does not mean that the Covid-19 virus has disappeared, so our attention to detail with our hygiene, staff training, procedures and measures will continue to be of the highest standards. Outlined below we have provided some of the key information and changes that the new guidance will deliver from 19th July 2021. This will help you to continue to enjoy the very best exercise experience with us. AMENDED CAPACITY From 19th July, the capacity of our gyms, exercise studio’s and swimming pools will be gradually amended until they are able to return to their normal level. These capacity changes will help you to find more availability for the sessions you love, such as Body Pump classes, Studio Cycling, Lane swimming and of course the gym. The amended capacity also applies to other activities too, such as trampolining, children’s soft play and indoor climbing. SOCIAL DISTANCING & MASKS The government is relaxing the requirements around social distancing and face coverings to put the responsibility on to us all, both as individuals and businesses. It will still be a recommendation that masks are worn in public places and appropriate distancing is applied to protect yourself and others, and Active Nation will be encouraging this approach. We would ask that you consider the welfare of yourself and others when making your choice about wearing face coverings and staying apart from others whilst in our venues. Our various facilities have been marked out to control access and egress to maintain social distancing and where this has worked successfully we will retain this management approach to optimise your experience. HYGIENE REMAINS A PRIORITY Our team will still continue to monitor the hygiene of our venues minute by minute to ensure that hand sanitising products are available, you feel comfortable in the environment, and all equipment is wiped down and cleaned regularly. As part of our cleaning procedures we will continue to use the highest quality and latest technology products in the fight against the spread of Covid-19 with specialist chemical sprays which kill Covid upon touch across all of the key touchpoints such as door handles, gym kit, in our changing rooms etc. BOOKING OF ACTIVITIES Following the results of a social media poll and an overwhelming number of requests, you have chosen to keep advanced activity booking in place as it is now, with 7 days for gym and swim activities and 2 days for exercise classes. You told us that it helps you to commit to attending more regularly, guarantees your spot in the activity, and reduces the queues at reception. So, activities will still need to be booked in advance through the Active Nation App or Online Portal for now, and ask that you honour these bookings so that others are not disadvantaged through ‘no-shows’. We will be reviewing this again on 16th August to make sure that it still suits your requirements. FREQUENTLY ASKED QUESTIONS I cancelled my membership, can I rejoin? Yes of course, we’d love to you welcome you back. All you need to do is visit https://activenation.org.uk/join/ and complete the quick process to restart. What Covid measures are in place? How can I contact you directly with a question? We will keep this page regularly updated with new information as it is available. As always, thank you for your continued support. Yours Sincerely, Stuart Martin Managing Director Feeling social? HOME HEALTH COMMITMENT FIND A VENUE JOBS FIND AN ACTIVITY TERMS & CONDITIONS PRIVACY POLICY THE LOCKER OUR CULTURAL DNA ABOUT US GENDER PAY GAP REPORT COVID 19 STATEMENT WE ARE A CHARITY ON A MISSION TO PERSUADE THE NATION TO BE ACTIVE ! Copyright © 2021 Active Nation. All rights reserved. 1b Hatton Rock Business Centre, Stratford-upon-Avon, Warwickshire, CV37 0NQ. 0845 658 8360 Reg Charity No. 1047742. Site by: B1 Creative