Claims experiences We’re here to pay Over 50s Life Insurance claims as quickly as possible. 100% of claims paid out in full - most in 1 day 11,755 families supported in 2020 £459m life claims paid in 2020 Our dedicated UK Over 50s Life Insurance claims team will be there to help your family with a straightforward claims process. Making a claim is simple and our staff will do everything they can to make sure the process is stress-free. We understand it can be distressing to make a claim. This is why our experienced claims staff are trained by the Samaritans to be there to talk to your loved ones and take the pressure off during this difficult time. Take a look at what some of our Over 50s Life Insurance claimants have said about their own experiences. Find out more information on How to make a claim. “Incredibly good service delivered with compassion & empathy. The death of our mother was at the end of a rapid decline in her dementia and, due to covid, we were unable to visit her so it was a very difficult time. Being able to deal with her life policy on the phone with minimal fuss and bureaucracy was a massive help to us. Thank you for this.” “The warm welcoming human voice, ease of conversation and compassion when asking vital probing questions about my husbands death, all made me feel comfortable in the knowledge I was being really listened to. No other calls I had to make matched this service and prompt handling of my husbands affairs. Well done to the staff member who took my call.” “My husband had an over 50s Life Insurance Plan with Legal &General. Unfortunately, my husband died in November. When I contacted Legal & General the staff were extremely supportive, knowledgeable and professional.” “The claim was dealt with quickly and easily. I spoke with a claims handler who was easy to talk to and made everything so simple. It was in my bank within days.” “The call handler was very compassionate in speaking to me at a very difficult time. The whole process was very straightforward.” Find out more about our Over 50 Life Insurance Find out more Facebook Instagram LinkedIn YouTube Twitter Accessibility Legal and regulatory information Privacy policy Cookie policy Security information Sitemap All our websites About us Making a complaint Group website Modern Slavery Statement Careers © Legal & General Group plc 2021 This Website uses Cookies We use cookies to make this website work, and to understand how you use it. This helps us to improve our service and your online experience. Cookies may also collect limited data about your interactions with websites that we may use to provide you with specific content, or to share relevant offers on other websites and social media. You can read our cookie policy to find out more about the cookies that we will store on your computer or device. You can easily customise your cookie settings at any time by using the link at the bottom of our website. For the best experience, we recommend that you accept all cookies. Customise Cookie Settings ✓ Accept All Cookies