COVID-19 Updates DOING BUSINESS GOVERNMENT NEWS DIVISIONS VISITORS Search Search Access your utility account Capital Project Schedule Conservation Contact us Customer Service Drinking water quality reports Pay Utility bill online Payment options Request Service Utility Engineering Water quality FAQs Director Michael Ulrich mulrich@volusia.org West Volusia 386-943-7027 Customer Service 386-736-5971 Repairs Office hours: Monday through Friday 8 a.m. to 4:30 p.m. 386-822-6465 Emergency repair service (after hours and weekends) 800-255-2069 Water Resources and Utilities Home Departments and Divisions Public Works Water Resources and Utilities Volusia County Utilities Payment Options ANNOUNCEMENTS WTP-7 Change of Disinfectant Water Conservation Saves You Money QUICK LINKS Customer Service Payment information/locations New Utility Service Application Deposits Conservation Cross Connection brochure Watering restrictions CUSTOMER FORMS Automatic checking withdrawal application (ACH) Leak Detection Check List Leak adjustment request Temporary Meter Application Dishwasher Rebate Form Washer Rebate Form Commerical Backflow Requirements RATES AND POLICIES Unsoftened Rates (West Volusia) Softened Rates (East Volusia) Delinquent Policy Mission: Our mission is to employ best management, operations, engineering, and financial practices necessary to produce and deliver safe drinking water; as well as treat and dispose wastewater within environmentally safe regulatory standards; while offering competitively priced products and high quality services for all Volusia County Water Resources and Utilities customers. For emergency repair service (only after hours and weekends) call 800-255-2069. Field Maintenance and Operations Reviews 2018 Evaluation of Maintenance and Operational Practices 2007 Public Works Operations Improvement How Can We Serve You? Contact Us If you don't find what you're looking for you can reach out to us through our contact form or call us at 386-736-2700. Thank you! 123 W. Indiana Ave. DeLand, FL 32720 (386) 736-2700 Doing Business About Us Services Follow Us All Rights Reserved, © 2021 Volusia County. All Rights Reserved. Web Design by DigitalUs on Solodev Select a language English French Spanish Portuguese Chinese Japanese Text size A A A Search Site Search button We use cookies to provide and improve our services. By using our site, you consent to cookies. Accept Learn more