FIND A DOCTOR FIND A LOCATION PATIENTS & VISITORS PATIENT PORTAL MORE CHOOSE WITH CONFIDENCE WHAT TO EXPECT - EMERGENCY DEPARTMENT HEALTH HUB What to Expect When you Visit our Emergency Department We want to ensure the safety of our patients and our team members by minimizing the risk of contracting COVID-19. We are taking the following measures: Our team is following all recommendations from federal and local authorities, the Mississippi State Department of Health, and the Centers for Disease Control and Prevention. Everyone, including our doctors and team members, undergo a daily health assessment when entering our buildings including a check for fever. You will see all of our staff wearing masks while caring for all patients. Personal Protective Equipment (PPE) identified as N95 masks or surgical masks (following CDC guidelines), gowns and gloves are worn while caring for any patient suspected of COVID-19. All our doctors and team members perform frequent handwashing. We perform diligent room disinfecting throughout the day including reception areas, nurses’ stations, and other common areas. Exam rooms are thoroughly disinfected between each patient. When visiting our emergency department: Before coming to the emergency department, if possible, remove jewelry and other valuables. Before entering the building, a nurse or a technician will perform a brief screening for symptoms of COVID-19 including taking your temperature. A mask will be placed on all patients. Depending on whether you exhibit respiratory symptoms, you will be registered first, or you will be guided directly to the triage screening area. Patients who require assistance will be allowed one caregiver to accompany them. Examples include patients who cannot speak for themselves, those who have dementia, and children under the age of 18. Loved ones accompanying a patient can choose to wait in their vehicle. In addition, the number of people at any given time in reception areas will be limited.Since the average visit to the emergency department may exceed 3 ½ hours, loved ones who cannot accompany a patient may also choose to go home. Our staff will notify you by phone when the patient is ready for discharge or it is determined that hospital admission is required. Once in an exam room, patients put on a hospital gown before being connected to equipment to monitor vital signs, heart rate and rhythm. A provider will take a history of symptoms and perform a physical exam as necessary. Blood work and other tests will be ordered. Symptoms of COVID-19 may include: Fever Cough Shortness of breath Loss of sense of taste or smell Aches and Pains Flu-like symptoms WHAT TO EXPECT - EMERGENCY DEPARTMENT WHAT TO EXPECT - SURGICAL CARE WHAT TO EXPECT - CLINIC VISITS WHAT TO EXPECT - PEDIATRIC VISITS CONNECT WITH US HELPFUL LINKS (601) 200-2000 969 Lakeland Drive Jackson, MS 39216 SITE MAP PRIVACY POLICY DISCLAIMER NONDISCRIMINATION POLICY Copyright © 2021 St. Dominic's