ADVICE AND SERVICE “Make the most of our know-how“. he multitude of colors, combined with the binding agents that are to be dyed, as well as taking into account and complying with the legal regulations, makes the development and sales of color concentrates very complex and requires a lot of advice. For this reason, personal contact with our customers is our first priority. Our highly-skilled colorists are there to provide advice for the execution of your project. The close contact between the sales representatives and our development department and the long-standing exchange of experience with our customers makes our team the ideal point of contact for you. In order to implement the required specifications and wishes of our customers quickly and purposefully, we foster a close and cooperative collaboration with them during the development phase. PRODUCT SAFETY – YOU’RE SAFE WITH US “Product safety includes numerous regulations that are involved in placing the products on the market. The main aim of these regulations is to ensure a high level of health and safety protection for users and employees.“ Federal Ministry of Labor and Social Affairs Already during the development of our color concentrates, we place great importance on fulfilling the required legal conditions and regulations regarding product safety. Here it is important that we are already aware of the relevant requirements of our customers in the development phase. The majority of our products are not classified as hazardous substances in terms of the CLP regulation and the Gefahrstoffverordnung . Certifications in accordance with REACH are part of our day-to-day business. We will of course make the relevant safety information sheets available on request. In order to keep up-to-date with the current legislation and guidelines, we are members of the German Masterbatch Association. Here, we discuss the current developments in the field of product safety, in order to develop a practical and customer-oriented feasibility. TOP LEVEL QUALITY For many years we have worked with a quality management system, certified according to the DIN EN ISO 9001 standard, in order to satisfy the high standards of quality of our customers. The manufacturing and development of our color concentrates is carried out under strict quality controls, which are carried out in our laboratory by trained employees according to specified testing instructions. Each employee is obliged to self-regulation in order to recognize any possible errors as early as possible and take the necessary action. OUR GOAL IS OUR “ZERO-ERROR-STRATEGY“ Only products that meet the defined quality criteria exactly leave our factory. We regularly test our processes in order to improve the quality of our products and eliminate any possible sources of errors. Works test certificates and colorimetric protocols document our quality. DEVELOPMENT PROCESS Going from the development to the production of our color concentrates is a long and labor-intensive process. The following process chain illustrates the 11 steps of the development work of our colorists. 1. Color sample Our customer sends us a color sample or gives us a color code from a known color system, e.g. RAL, NCS, Pantone. 2. Clarification of the specification The customer is asked to provide a precise specification, e.g. type of plastic, light and temperature resistance, regulations and guidelines to be met, intended purpose, treatment process. 3. Raw material selection According to the provided specifications, the raw materials that can be used for the development of the color are determined. 4. Formula database The suitable shade will be searched for in the formula database – which contains over 80,000 formulations. 5. Color development If no suitable color formula is found in the database, then a new, tailor-made shade is developed in the laboratory. 6. Test plates Production of test plates in the customer’s raw material so that the intrinsic color of the polymer can be taken into account, as this is sometimes very strong. 7. Colorimetry Target-actual analyses of the customer’s specification of the new color formula. If it is a positive result then the formula is approved. 8. Calculation of the offer price Only when the new color formula is approved can the offer price be calculated. 9. Free customer sample Production of sample from the laboratory mixer/extruder for the customer to carry out their first tests under their own operating conditions. 10. Approval After successful customer tests we receive the approval. The color formula is approved for a possible order. 11. Production We look forward to receiving your orders! 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