SUBSCRIBE navigation SUBSCRIBE navigation logo LEAD REBECCA DECZYNSKI Quality Customer Service Took Priority Early in the Pandemic. Small Businesses Now Say It's Even More VitalSupply chain struggles, increased customer demand, and Covid-19 safety restrictions have forced business owners to rethink their communication strategy. Here's how they've managed it. MONEY STEVEN I. WEISS How This Former Pro Basketball Player's Product Could Make the Sport Safer Aviv Nets co-founder Tamir Goodman, once called 'the Jewish Jordan,' responded to the Covid-19 pandemic by creating an innovative product that has the NBA's interest. LEAD ALICIA DONIGER 10 Must-Have Holiday Gift Ideas for 2021 Water bottles, custom stuffed animals, and weighted jump ropes are a few of the must-haves from this year's Inc. 5000. LEAD GABRIELLE BIENASZ How This Restaurant Owner Brought a Taste of Louisiana to Lincoln, Nebraska--And Gives Back While Doing it When Steven Murphy's business was on the verge of closing, the Nebraska community he's generously served stepped up to return the favor. LEAD ANNA MEYER How to Choose the Right Investor, According to a Coffee Entrepreneur Who Raised $100 Million How Cometeer co-founder Matthew Roberts landed investment partners in the founders of Allbirds, Dollar Shave Club and Warby Parker. LEAD GABRIELLE BIENASZ How to Support Your Employees' Mental Health During the Holidays As the year comes to a close, remember that some members of your team will be struggling with mental wellness issues or recovery from addiction. TOP STORIES logo Best Workplaces Awarding excellence in company culture Early Rate Deadline: December 10, 2021 Apply Now REAL TALK Why Being 'Fearlessly Weird' Is Key to Beating Your Competitors WHAT I KNOW Podcast This Company Has a Public Playbook for Developing Great Company Culture TECHNOLOGY GaryVee's Guide to Inventing the Future With NFTs LEAD Introducing Inc.'s Inaugural Ranking of America's 250 Best-Led Companies LEAD How 'CEO Disease' Can Kill Your Company's Culture HIGHLIGHTS Big Heroes of Small Business Presented by Lenovo Best-Led Companies Introducing Inc.’s Inaugural Ranking of America’s 250 Best-Led Companies Inc. 5000 An Exclusive Guide to America's Top Private Companies LEAD REBECCA DECZYNSKI Quitting Is Contagious. How You Can Prevent It from Spreading at Your Company Even the best-run companies can succumb to a mass exodus of employees. It's not an inevitability, though. MONEY GABRIELLE BIENASZ Why Glass Is So Hard to Find Right Now--and How to Deal With the Shortage Like everything else in the supply chain, glass bottles are stuck. Here's how a few creative business owners are working around the problem. GROW ANNA MEYER How to Make the Most of 2021's Small Business Saturday Nearly two-thirds of U.S shoppers prefer to do their holiday shopping with small businesses. Here's what entrepreneurs are doing to make the most of Small Business Saturday. LEAD BRIT MORSE Your Guide to Covid-19 Boosters at Work: Should You Require Them and How? Booster shots are important for many people, but legally they can get a little tricky. LEAD DIANA RANSOM Biden's Build Back Better Plan Just Passed the House. Here's Why Businesses Are Worried Business groups claim the bill would disrupt the economy too much if it becomes law. LEAD ANNA MEYER Diane von Furstenberg Said Rent the Runway Would Never Work. Here Are the Key Lessons After Its $1.7 Billion IPO Long before the billion-dollar valuation came learning how to deal with 'no.' PODCASTS WHAT I KNOW CHRISTINE LAGORIO-CHAFKIN This Company Has a Public Playbook for Developing Great Company Culture WHAT I KNOW CHRISTINE LAGORIO-CHAFKIN Hint's Kara Goldin: The Secret Advantage of Being an Outsider WHAT I KNOW CHRISTINE LAGORIO-CHAFKIN Michael Dell Explains the Biggest Risks He Ever Took GROW KEVIN J. RYAN Here's What Green Businesses Can Expect in the Wake of the Climate Summit New pledges from COP26, the U.N. Climate Change Conference, could lead to increased demand for small businesses that help address the climate crisis. LEAD MELISSA ANGELL Self-Employment Numbers Rebounded to Pre-Pandemic Levels. The Reasons Why Are Stark, but Not Surprising The number of self-employed workers bounced back to 14.9 million in this year's second quarter after dropping to 12.7 million workers the year before. LEAD DIANA RANSOM How the $1 Trillion Infrastructure Deal Benefits Small Business It's the largest investment in the nation's infrastructure since 1956. Get your shovels ready. TECHNOLOGY REBECCA DECZYNSKI Businesses Are Increasingly Relying on Automation to Compensate for Labor Shortages How to sell robotic co-workers to your employees. LEAD GABRIELLE BIENASZ The Secret to a Superb Customer Service Team? Hiring Actual Customers Organic baby food company Little Spoon unlocked a competitive advantage when a conversation about baby food turned to something bigger. MONEY MELISSA ANGELL Funding Alert: U.S. Treasury Quietly Unveils Details on a New $100 Billion Small-Business Aid Program The State Small Business Credit Initiative is a funding program that aims to broaden access to capital for underserved communities. LEAD ZACK MILLER 4 Strategic Partnerships That Paired Wildly Different Companies To seize opportunities to launch new products and expand their markets, these businesses decided to get creative. LEAD REBECCA DECZYNSKI Inflation Hit Its Highest Peak in 30 Years. Here's 1 Way Businesses Are Coping With higher prices for everything from gasoline to food, businesses are finding creative ways to stretch their resources. REAL TALK INC. VIDEO STAFF 08:27 What It Takes to Be an Employee-Focused Employer Co-founder and CEO of &Pizza Michael Lastoria on the importance of listening to your staff and the one employee benefit that saved his company during the pandemic. INNOVATE SCOTT EDEN The Incredible Tale of the Greatest Toy Man You've Never Known He brought Pokémon, Yu-Gi-Oh!, and Cabbage Patch Kids to our living rooms. He made and lost fortunes. Can Al Kahn stay in the game? LEAD FRAN VELASQUEZ How to Attract, Hire, and Keep Veteran Employees Providing personal and professional development training may be just as important as helping them adjust to an unfamiliar environment. LEAD BRIT MORSE The Nation's Ports and Bridges Are Outdated. Here's Biden's Multibillion-Dollar Plan for Fixing Them President Biden's $1 trillion infrastructure bill includes funding for improvements at coastal and inland ports, waterways and ports of entry along the U.S. Will it be enough to save Christmas? MONEY CHRISTINE LAGORIO-CHAFKIN For Airbnb, Covid Was a Defining Moment. Here's How the Company Responded--and Pulled Off an IPO After steering his business through the worst of the pandemic, Brian Chesky is positioning his company for what's next: A revolution in travel. TOP STORIES REAL TALK Why Being 'Fearlessly Weird' Is Key to Beating Your Competitors WHAT I KNOW Podcast This Company Has a Public Playbook for Developing Great Company Culture TECHNOLOGY GaryVee's Guide to Inventing the Future With NFTs LEAD Introducing Inc.'s Inaugural Ranking of America's 250 Best-Led Companies LEAD How 'CEO Disease' Can Kill Your Company's Culture logo Inc. This Morning Start your day with our news digest for entrepreneurs. Sign Up PRIVACY POLICY NOTICE OF COLLECTION DO NOT SELL MY DATA AD VENDOR POLICY TERMS OF USE ADVERTISE HELP CENTER SITEMAP COPYRIGHT 2021 MANSUETO VENTURES We value your privacy To deliver the best possible experience, we and our partners use techniques such as cookies to store and/or access information on a device and provide personalised ads and content, ad and content measurement, audience insights and product development. Precise geolocation and information about device characteristics can be used. 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