Search ABOUT About Us. We are redefining the contact center by pairing innovative solutions with the human touch, emotion and empathy of our people. Our Mission Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. LEARN MORE Our Values Our values make us who we are – they shape the way we do business; they are central to our culture; and they form the strong foundation that differentiates us. LEARN MORE Driving Operational Excellence Through our business-wide approach to excellence in execution, you can be sure of consistent service-levels and a focus on iterative improvements, ensuring you continue to meet and exceed your business goals. LEARN MORE Associate Engagement More than a traditional voice of the employee program, Sitel® MAX makes our people active participants in their experience and operationalizes a culture of continuous improvement. LEARN MORE Call Center Security and Risk Management Your customers rely on you to secure their data, and your business integrity depends upon it. Protecting your customers and your business means working with partners as committed to data security as you are. LEARN MORE Corporate Social Responsibility Corporate Social Responsibility (CSR) at Sitel Group is about giving back to the communities in which we live and work. LEARN MORE Facts and Figures With 160,000+ people working across the globe, we securely connect brands with their customers over 8 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. LEARN MORE People Leading our Teams From shaping our culture and driving associate engagement to building innovative customer-centric solutions, meet the people leading our teams around the globe. LEARN MORE Subscribe to Receive Updates From Sitel Group® SUBSCRIBE OUR MISSION EXP+ PLATFORM INDUSTRIES INSIGHTS GLOSSARY ABOUT SITEL GROUP SITEL GROUP OFFERS LET’S TALK SALES & PARTNERSHIP MEDIA RELATIONS HR INQUIRIES CAREERS CAREER AT SITEL WORK FROM HOME FIND JOBS LOCAL WEBSITES FOLLOW THE LEADER Manage Your Cookie Preferences Legal Notice Cookie Policy © 2021 Sitel Group