Welcome Partner Vehicle buyers Service & Support Cooperations Tour of the company Welcome to CarGarantie - Your warranty and customer loyalty specialist 23K dealers 45 years of experience 1 solution ×Close www.cargarantie.com Car Garantie Partner-Login DE EN Germany Germany Contact Career Menu ×Close Please select your language Please select your country Deutsch English Please select your country Austria Belgium Bulgaria China Croatia Czech Republic France Germany Hungary Italy Luxembourg Netherlands Poland Portugal Romania Slovakia Slovenia Spain Switzerland ×Close Menu Overview Back Menu Overview Partner Partner Warranty models Warranty models CarGarantie Dealer's self-funded warranty CG-FreeWeb Expertise Expertise Used car warranty New car extended warranty BikeGarantie by CarGarantie Roadside assistance Legal liability for defects Customer loyalty E-BikeGarantie by CarGarantie Direct marketing CarGarantie flat rate modules Tire warranty Services Services Close to the customer Full-service marketing Legal Call Center Vehicle buyers Vehicle buyers Which warranties are there? Which warranties are there? Used car warranty New car extended warranty BikeGarantie by CarGarantie Roadside assistance E-BikeGarantie by CarGarantie What are the benefits of a warranty? How do I make a claim? Service & Support Service & Support Partner Partner Warranty cover Warranty claim Close to the customer FAQs Vehicle buyers Vehicle buyers Report form FAQs Contact persons Contact form Company Company Cooperations International Tour of the company Career Career Working at CarGarantie Vacancies Training and studying Press releases Partner home Partner CarGarantie: the professional service provider for the authorised automotive trade Warranty models Custom-made warranty models – CarGarantie offers the right solution for every requirement! Read more Expertise The product portfolio of CarGarantie – Professional, service-oriented and trend-setting Read more Services CarGarantie – More than just a warranty insurer read more Warranties have long been the norm for your customers. These days, they expect comprehensive service and security. As a result, the warranty no longer acts merely as protection against unexpected repair costs, but has now become an important tool with which to achieve long-term customer loyalty at your car dealership. As one of the leading warranty specialists in Europe with over 40 years of experience, all our efforts are dedicated to promoting the success of our partners. That is why over 30 manufacturers/importers and around 23,000 qualified dealerships across Europe now put their trust in our expertise. Vehicle buyers CarGarantie: More security for vehicle buyers Which warranties are there? CarGarantie offers a wide range of products in the new and used car business as well as the motor cycle and e-bike sector Read more What are the benefits of a warranty? Take advantage of the numerous benefits of a warranty Read more How do I make a claim? We put a lot of emphasis on simple and hassle-free claims handling Read more Get in, drive away, feel safe: you and your vehicle are in control on the streets. So, it’s good to know that you have a reliable partner at your side just in case. After all, even immaculate vehicles are susceptible to damage later on down the road. With a CarGarantie, you can be safe in the knowledge that you will not need to dig too deep into your pockets if ever unforeseen repairs should occur. Keeping you in pole position, even if something unexpected happens. Service & Support We are happy to support you Are you a partner of CarGarantie? Here you will find detailed information about the processes relating to the warranty. Read more Are you a vehicle owner? Here you can report a claim on your vehicle or you will find answers to frequently asked questions. Read more Contact persons Your direct line to CarGarantie! Read more Warranties are only useful if the service behind them is premium. So our emloyees put all their effort into ensuring that you feel safe. CarGarantie has various service departments that are on hand every day to help you with any questions or issues relating to our warranty products. We convince with professionalism, expertise, progress and a first class offer. Please contact us! Cooperations It all comes down to getting the right partner Read more A car dealership will only achieve a consistently successful position in the market by offering optimal services. It is good when you can rely on partners who not only provide first class warranty products, but also place just as much value on the professional handling of all procedures relating to the warranty. As one of the leading warranty specialists in Europe with over 40 years of experience, all our efforts are dedicated to promoting the success of our partners. That is why over 30 manufacturers/importers and around 23,000 qualified dealerships across Europe now put their trust in our expertise. Read more Tour of the company CarGarantie: behind the scenes Tour of the company Tour of the company Board of management Our external sales force Claim processing team ServiceCenter Our CallCenter for legal consulting Our marketing department Our computer experts Our product management Human Resources Previous Next Close scroll image left scroll image right Board of management Axel Berger, Chairman of the Board, and Dr. Tim Veil, Chief Financial Officer Member of the Board „Place your trust in our competency for warranty and customer loyalty programmes. A powerful team helps you on the road to success. Put us to the test.“ scroll image left scroll image right Our external sales force Personal support and individual consulting at local level. Personal support Individual, advisory services at dealership Introduction to and assistance for new programmes Provision of training sessions scroll image left scroll image right Our claim processing team Specialists handle claims for damages directly by telephone. Claims dealt with by experienced and knowledgeable vehicle specialists Quick response on repairs by telephone Claims settlement within a few days Claims notification also possible online via CGClaimsWeb scroll image left scroll image right Our ServiceCenter Your contact for all inquiries and orders of warranty documents and advertising materials. Info hotline Advice over the telephone All enquiries answered Provision and distribution of all warranty documents and advertising material scroll image left scroll image right Our CallCenter for legal consulting Legal advice in connection with Liability Risk Insurance. Legal advice and support Legal security and representation by judicial experts Legal representation and assistance in court Handling of all correspondence scroll image left scroll image right Our marketing department Full-service marketing services and effective customer loyalty programmes. Development of measures to increase sales Creation of customized advertising material Customer contact programmes Design of individual bonus cheque books Graphic support scroll image left scroll image right Our computer experts Online warranty assignment via CGWEBline and compilation of management information. Online warranty registration via CGWEBline IT-based contract management Specific evaluation programmes Management information Cost controlling scroll image left scroll image right Our product management Development of new products and coordination of product introduction. Development of new products Advice and recommendation of warranty performances (coverage/reimbursement of costs/acceptance guidelines) Calculation and recommendation of warranty reserves scroll image left scroll image right Human Resources Contact person Contact Press review Career Partner Warranty models CarGarantie Dealer's self-funded warranty CG-FreeWeb Expertise Used car warranty New car extended warranty BikeGarantie by CarGarantie Roadside assistance Legal liability for defects Customer loyalty E-BikeGarantie by CarGarantie Direct marketing CarGarantie flat rate modules Tire warranty Services Close to the customer Full-service marketing Legal Call Center Vehicle buyers Which warranties are there? Used car warranty New car extended warranty BikeGarantie by CarGarantie Roadside assistance E-BikeGarantie by CarGarantie What are the benefits of a warranty? How do I make a claim? Service & Support Partner Warranty cover Warranty claim Close to the customer FAQs Vehicle buyers Report form FAQs Contact persons Contact form Company Cooperations International Tour of the company Career Working at CarGarantie Vacancies Training and studying Press releases © 2016 CarGarantie Imprint Data protection Legal notices