Roofing Shingles All Products For Homeowners For Pros About GAF FIND A CONTRACTOR WHERE TO BUY ENGLISH Contact US Residential Claims Center RESIDENTIAL ROOFING Claims Center File Your Claim For Roofing Products Online If you have GAF roofing products and would like to open a claim, you may do so by filling out our claim form online. Once you’ve opened your claim, you will receive instructions that explain the next steps. If you have already opened a claim, you can view the claim status by selecting the Get Status option. GET STARTED GET STATUS If you own property with GAF Timberline® Roofing Shingles made between 1998 and 2009. Click here. Questions About an Existing Claim To learn about the status of an existing claim please call us at: 1-800-458-1860 warrantyclaims@gaf.com GAF Warranty Claims Department 1 Campus Drive Parsippany, NJ 07054 Inquire About Other GAF Products For questions regarding other GAF products such as decking or siding please call us at: 1-877-423-7663 Select option 5 and then option 3 Things to consider when filing a claim SUBMITTING SHINGLE SAMPLES In order to properly evaluate your claim, GAF will require a minimum of two, full size shingle samples, from the affected area(s) of the roof, that exhibit the reported condition. The shingle samples will be evaluated by our laboratory to determine if the shingles were manufactured to GAF specifications and to identify any manufacturing defects that could adversely affect the performance of your shingles. It is the property owner’s responsibility to arrange for shingle sample submission. GAF strongly recommends that you engage the services of an experienced contractor to remove the shingles. DOCUMENTS NEEDED TO EVALUATE YOUR CLAIM WARRANTY TRANSFERS LEAKING ROOF DOCUMENTS, PHOTOS, AND SHINGLES SUBMITTED FOR A CLAIM TIMEFRAME FOR SUBMITTING A CLAIM MEASURING ROOF SURFACES GAF WARRANTIES CLAIMS STATUS Want a personalized copy of this page for your website? Homeowner ResourcesShingle Style GuideContractor ResourcesOur CompanyCareersSubscribe CONNECT WITH US TERMS OF USEPRIVACY POLICYETHICS HOTLINE © 2018-2021 GAF. All Rights Reserved. | GAF CA | GAF U.S. | Standard Industries Cookie Preferences Access or Delete My Personal Information DO NOT SELL MY PERSONAL INFORMATION We use cookies to operate our website, enhance site navigation, analyze site usage, and assist in our marketing efforts. By clicking "Accept Cookies," you agree to this use. For more information please visit our Cookie Notice. Cookie Preferences Accept Cookies