Customer access Find us Contact us Spain Attention and services Share To print E-mail home Attention and services Basic services Attention and services Customer care MyCEMEX client portal Basic services Plus Services Environmental Supplements Basic services CEMEX products include in their price a whole series of services and benefits that make this company one of the most efficient and reliable in the market. Quality, attention, accessibility, technical service, innovation, distribution, internationalization, responsibility, security and collaboration are some of them. Quality At CEMEX we guarantee the highest quality of all our processes and products. We have external certificates that certify it: ER certificate of company by AIDICO, Certificate N of AENOR for all cements. Attention At CEMEX we have been pioneers in reorganizing our sales force by type of client - distributor, industrial, construction - with experts in each business who adapt the company's value proposition to each specific project. Accessibility The CEMEX CHANNEL is an exclusive space for clients that can be accessed by any means - telephone, web, fax, email - and resolve any management in less than 24 hours - orders, requests, invoices, digitized delivery notes, claims, etc.-. Technical service At CEMEX, technical service is available at all stages of the process: before, during, and after the purchase. We have technical teams and laboratories in each commercial area, supported by the Central Laboratory in Buñol (Valencia), and the International Laboratory in Switzerland. Innovation En CEMEX trabajamos en permanente colaboración con clientes, administraciones públicas, universidades, y colegios profesionales para el desarrollo, promoción y difusión de soluciones eficientes que se adapten a las continuas necesidades del mercado. Distribución En CEMEX ponemos a disposición de nuestros clientes una amplia red de distribución con cobertura nacional – más de 50 puntos de venta y una red de transporte que realiza al año cerca de 300.000 viajes para llevar el producto donde necesite. Internacionalización En CEMEX ayudamos a nuestros clientes en sus procesos de internacionalización y expansión, gracias al apoyo de nuestra amplia presencia global en más de 50 países. Responsabilidad At CEMEX we are committed to sustainable, responsible and shared growth, both with our clients and with the communities in which we operate, participating in different community projects. Security At CEMEX, we have already achieved the goal of ZERO ACCIDENTS in one year thanks to our intense prevention policies and the exhaustive application of safety measures in all our facilities. Collaboration At CEMEX we build links that go beyond the conventional manufacturer-customer relationship, also sharing resources, ideas and knowledge, to grow together and propose innovative and efficient solutions to the market. Related documents Products and solutions Cement Concrete Aggregates Mortars Constructive solutions Coatings and plasters Surface treatment Additives Equipment and accessories Export and trading Sustainable development Sustainability Model Environmental commitment Security and health Relationship with the community Sustainable construction Attention and services Customer care MyCEMEX client portal Basic services Plus Services Environmental Supplements Press room Press releases Pictures and videos Reports and documents Press and social media contact About CEMEX CEMEX in Spain CEMEX in the world Our history Our vision and values Management team Corporate information and publications Ethics and corporate governance CEMEX Foundation Work with us CEMEX people Career Job vacancies Connect Facebook Twitter Youtube Flickr Copyright © 2017 CEMEX SAB de CV All rights reserved Web map Privacy Policy Terms and Conditions Career Contact us