Site map SCHOOL MEALS SNACK BOXES EMERGENCY RESPONSE ORDER SEARCH SUBMIT SERVICE FAQs Home > About Us > FAQ We help you navigate the world of Canteen at your convenience with answers to the questions we most frequently get. If you don’t see a topic covered here, get in touch with us and we’ll be happy to assist. How do I request a refund from a purchase I made at a vending machine? If you paid by cash, please contact your local branch for a refund. Unsure which branch is in your area? Contact us so we can help. How do I request a refund from a purchase I made at Avenue C or Smart Market? How do I submit a service request for a machine that’s not working? I order my coffee and other products through your online system for my breakroom. Whom do I contact about billing or a question about my order? Where do I make a request for a product that I love and would like to see offered in my location? When is the main customer service department open? WELLNESS CONNECT FRESH FOOD CAREERS RESOURCES POTENTIAL SUPPLIERS ORDER SEARCH GET STARTED © 2021 Canteen | Markets | Vending | Office Coffee & Refreshment Services. All Rights Reserved. In affiliation with Compass Group USA / Terms of Use & Privacy Policy / Privacy Request