S.C. Herman & Associates, Inc. Real Estate Development & Management since 1963 Properties Services Contact Tenants Tenant Portal Access As part of our ongoing effort to improve building services, S. C. Herman & Associates, Inc. has implemented a web-based service for submitting and tracking building issues. This system allows you and the members of your organization to enter requests directly from your computer and mobile device, reducing response time to issues and giving you current ticket status on demand. We urge you to submit all requests through this system, except under extremely time-sensitive conditions. ONLINE TENANT PORTAL BuildingConnect is a property website / tenant service portal that provides our tenants and staff with a one-stop online service center. It has everything you need to connect with our property, including requesting and managing service, using one convenient login. That means fewer phone calls, emails, and frustration! Capabilities include: Service Requests (Work Orders), Resource Scheduling (book conference rooms, elevators, loading docks and other shared resources), Tenant Handbook & Building Documents, & Photos and Messaging TENANT LOGIN TENANT MOBILE APP The Hive app for iOS and Android is a better way for tenants to report, track, and comment on building issues, while on-the-go. The Hive delivers better service documentation, added process transparency, and a more convenient way for tenants to rate service experience and stay informed of new building announcements. The Hive also allows you to download building documents, receive building broadcast messages on the go, and update your user profile. Future updates to the app will allow you to reserve building resources, register visitors, and much more. THE HIVE (IOS) THE HIVE (ANDROID) NEW USERS & TRAINING If you haven’t already received a Username and Password, please contact your building administrator to create an account and for further instructions. To learn the fundamentals of navigating the system and submitting requests, check out this guide. Additionally, we are supplying an online training video focused on submitting work order requests to the left of this panel (or sharable via this link: http://www.scherman.net/tenant-portal/workorders/)