To Iwatani Corporation homepage Thank you for visiting the website of Iwatani Kinki Corporation (hereinafter referred to as "the Company"). Before using the service, please check the following items in advance. Distributor Iwatani Kinki Corporation Representative's name Headquarters location / contact information 〒532-0004 2-3-1, Nishimiyahara, Yodogawa-ku, Osaka SORA Shin-Osaka 21 7th floor TEL 06-6350-8282 Please confirm the address and contact information of the branch office from " here ". Inquiry reception hours: 9:00 am to 5:00 pm (excluding Saturdays, Sundays, national holidays, summer holidays, and year-end and New Year holidays) Selling price ・ We sell at the price displayed on each product page on the site. Transaction terms ・ Transactions are limited to customers who have transactions with us. ・ Orders for products that require construction (built-in stove, water heater, remodeling, etc.) will be requested for quotation. Shipping / Shipping ・ In principle, our staff will deliver the product only to our gas supply area. ・ Please note that we cannot accept transactions that incur shipping charges. Fees required in addition to the product price ・ Consumption tax (included in the list price) ・ Installation work cost (For products that require installation work, a separate quote will be provided) [Reference] Standard replacement work cost for the built-in stove… 15,000 yen For water heaters Standard replacement work cost ... 30,000 yen Payment method ・ Payment will be made in cash at the time of product delivery, or billing and settlement will be combined with monthly billing. ・ Please note that due to the deadline, the bill may be billed the following month or the month after next. Delivery time of goods ・ After confirming your order, it will usually be delivered within 10 days. ・ Delivery may take some time due to product shortages. In that case, please note that we will inform you of the estimated delivery date again. About returns and exchanges 【返品・交換について】 ・返品期限：納品日より８日以内でお願いします。 ・ただし、原則として初期不良以外の返品・交換はお受けしかねますので、予めご了承ください。 また、付属品の欠品・お届け時のﾒｰｶｰ正規の箱が無い・または取り付け後の商品は 原則として返品できません。 ・商品の品質には万全を期しておりますが、万一お届けした商品に不備があった場合や、 配送中の事故等で破損、汚損が生じた場合は、商品到着後８日以内にご連絡をいただければ お取替えさせて頂きます。 【返品交換の送料について】 ・お客様都合の場合は、元払い（お客様負担）で返送してください。 ・商品違いや不具合など当社都合の場合は、担当者が交換に伺います。 【返金方法について】 ・商品の返品が確認され次第、返金の手続きを取らせて頂きます。 ・現金支払いの場合は、お客様指定の口座にお振込させて頂きます。 ・毎月の請求と合わせた請求・決済の場合、訂正伝票（赤伝票）処理を行います。 締切日の関係上、一旦商品代金が引き落とされ、返金が翌月もしくは 翌々月となる事がございますので、ご了承ください。 ・お客様都合の返品については、商品代金のみをご返金いたします。 【返送方法・返送先】 ・担当の支店営業所に連絡の上、当社指定先に返送してください。 ・Please confirm the address and contact information of the branch office from " here ". About personal information Terms of service About Specified Commercial Transactions Law Contact Us group company Link Collection site map Copyright Iwatani Kinki Co, ltd., ALL Rights Reserved.