Privacy Policy Last Updated: June 2021 View our Cookie Consent Policy. Don’t worry; we play nice. Your privacy on the Internet is of the utmost importance to us. For this reason, we collect and use personal data only as it might be needed to deliver to you our world-class software products, consulting services, and websites – cognigencorp.com, dilisym.com, lixoft.com, and simulations-plus.com (collectively, our “Services”.) Your personal data includes: Name Company Address Telephone Number Email Address Other data collected that could directly or indirectly identify you Because we gather certain types of information about the users of Simulations Plus’ websites, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses: (1) what information we gather, (2) how we use it, and (3) options we provide for you to access, update, or otherwise take control of your personal data we process. We encourage you to read the summaries below and to click on the accordion sections if you’d like more information on a particular subject. If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our team that supports this office by contacting us at privacy@simulations-plus.com. This inbox is actively monitored and managed. 1. Information we gather and track Simulations Plus websites gather information so that we can provide the best possible experience when you utilize our Services. Most of what you could consider personal data is collected directly from you when you: Create an account or purchase any of our Services (ex. billing information, including name, address, and/or credit card number); Request assistance from our outstanding customer support team (ex. email address or phone number); Complete contact forms or request newsletters or other information from us (ex. email); or Participate in surveys, apply for a job or otherwise participate in activities we promote that might require information about you. However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work, expand the accordion below to learn more. Privacy Notice for Chinese Citizens Privacy Notice for California Residents Information we gather & track Use of the information Options to control your personal data 2. Use of the information Simulations Plus uses any information collected to enhance your experience in our network, whether to provide interactive or personalized elements on the site or to better prepare future content based on the interests of our users, including sending important news events (however, you may unsubscribe at any time). No information is resold to third parties. We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that: for which we have been given permission or which may be of interest to you based on the information you provided us; as necessary to deliver the Services you purchase or interact with; as we might be required or permitted for legal compliance or other lawful purposes. Expand the accordion below to read more details on what these include. 3. Options we provide for you to access, update or otherwise take control of your personal data we process Simulations Plus makes it easy for you to control the information you provide to us. Our policy explains how you can make choices about your information and the measures we’ve put in place to keep your information secure. Expand the accordion below to read more on how we accomplish this. Contact us. If you have questions, concerns, or complaints about our Privacy Policy, you may contact the Personal Data Protection Officer by emailing privacy@simulations-plus.com. In the alternative, you may contact us by either of the following means: By Mail: Attn: Office of the Personal Data Protection Officer, 42505 10th Street West, Lancaster, CA 93535 By Phone: +1 (661) 723-7723; request the Personal Data Protection Officer. We will respond to privacy-related requests, inquires, or concerns in accordance with the applicable data privacy law(s). 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