PAY RENT COVID-19 Home 25 Years Company What We Do Properties Media Contact COVID-19 Information INFORMATION AS OF MAY 10th, 2021 In light of the COVID-19 pandemic and recommendations from health officials, California Commercial Investment Companies is committed to doing our part to maintain the health of our residents and staff. We are choosing to no longer conduct business face-to-face at our corporate office or communities. Our offices are closed and we ask that you help us in decreasing the spread of this virus by using alternate methods of communication in place of face to face interaction. Current residents, we are here for you and can be reached by phone or email. Day to day operations continue, with some changes described below. These are designed to protect you and our staff. Future residents, we are happy to help you in any way we can. Please tour our website and call or email us for more information. THE OFFICE IS CLOSED Unless by appointment; Residents who want to make an appointment should contact their Property Manager directly, by phone or email. Specific property or lease questions and other inquiries can only be addressed with your Property Manager. EMAIL IS THE MOST EFFECTIVE COMMUNICATION Email is the most effective and rapid form of communication for our office; we can serve you best that way. Click HERE to locate your Property Manager email and phone #. MAKE RENT PAYMENTS ONLINE Bank Account ACH Payment Fee is waived for online payments until December 31, 2020. Sign-in or Register here: Online Payment Portal We strongly recommend making all payments online. All residents have access to the online payment system. Property Managers and Service Coordinators can assist residents with registering and setting-up a payment directly from your bank account (ACH). Checks and money orders will only be accepted via the rent drop boxes. MAINTENANCE TECHNICIAN PROTOCOL To keep residents and maintenance technicians safe and healthy, we have updated our work order procedure. Where available, all maintenance technicians will wear masks and gloves when completing work orders (don’t be alarmed). Non-emergency maintenance items may be postponed to a later date. AMENITY SPACES ARE CLOSED We have closed all amenity spaces and commons areas in the building where groups typically gather. Laundry rooms, mailrooms, etc. will remain open but please maintain social distancing and proper hygiene when using these areas. RESIDENT RESOURCES CDC Coronavirus (COVID-19) Website COVID19 Resident Notice 10/16/20Download COVID 19 Resident Notice 7/20/20Download COVID19 Resident Notice 5/05/20Download COVID19 Resident Notice 3/31/20Download COVID19 Resident Notice 3/12/20Download Find out how we've been honoring 25 years of our People, Property, Tenants and Company. A Year of Celebration California Commercial Investment Group does not discriminate on the basis of disability status in the admission or access to; or treatment of; or employment in; its federally assisted programs and activities. No warranty, express or implied, is made as to the accuracy of the information contained herein. This information is approximate and is submitted subject to errors, omissions, change of price, change in space, or other conditions, withdrawal without notice, and to any special listing conditions imposed by the principals. Copyright 2021 - California Commercial Investment Group, Inc. California Commercial Investment Group, Inc. 4530 E. Thousand Oaks Blvd., Suite 100 Westlake Village, CA 91362 Phone: 805.495.8400 | Fax: 805.495.5471 General Inquiries: info@ccinvest.com