Enable Accessibility Menu Locations Careers Kids Deals Gift Cards Order Now Frequently Asked Questions SONIC Order Ahead I’m getting a “Something’s Not Right” error when I try to place my order. What’s not right? How do I get Order Ahead in my app? Why can’t I order Pickle-O’s (or other regional items) in the app? I order them at my drive-in all the time. Why aren’t there prices on the items in the app? I don’t want to wait until checkout to see how much everything costs. I have a printed coupon. Can I apply it to an Order Ahead order? How do I add packets of condiments like ketchup or salt to my order? How does Order Ahead work? I placed an order in the app, but I realized I won’t be able to pick it up. Can I cancel my order? I’m trying to order an item or a modification that the app doesn’t have. How do you order Extra Mustard? I placed an order in the app and set the time to NOW, but I realized I won’t be able to pick it up now. Can I cancel my order? Why doesn't my local drive-in support Order Ahead? Do I need to give the app access to my location? How do you order Easy Ice? Can I have someone else pick up my Order Ahead order for me? How do I use up the balance on my gift card with Order Ahead? The app is telling me an item is not available at this drive-in when I check out. Why is it listed as an option if I can't order it? Why can’t I get a half-and-half drink? I always order it that way at the store. If I order during a promotional time period (Examples: Morning Drink Stop, Happy Hour, Half Price Shakes After 8, Wing Night In America) do I still get the discount in the app? Why can’t I order the new item I see on the commercials? Why can’t I place an order after 11:00pm? I know this drive-in is still open later than that. Why can’t I just use a credit card to pay? What if I am not satisfied with my order? Can I apply text offers to Order Ahead orders? Promo Code Can I use more than one Promo Code in my order? What do I do if my Promo Code isn't working? Can I use a Promo Code and redeem a Reward in the same order? Do Promo Codes expire? Where do I find Promo Codes? Apple Pay Will I earn special SONIC discounts or rewards for using Apple Pay to place an order? Can I change my default card through the SONIC app for Apple Pay? Does SONIC charge any additional fees to use Apple Pay to pay for an order? Can I use my Apple Watch to place my order using Apple Pay on the SONIC app? Will I earn my credit card rewards when I place an order using Apple Pay? What is my default card used for Apple Pay? What phones are compatible to use Apple Pay? Is using Apple Pay secure on the SONIC app? SONIC Mobile App Recipient cannot redeem a mobile gift My local drive-in does not accept mobile payments I forgot my password I did not receive the free slush download reward. Business Can I buy stock in SONIC? Does SONIC franchise its restaurants? Where are your headquarters located and how do I contact you? Food & Nutrition Is nutrition information available? Is SONIC SPARK available? I have a suggestion for a new product? Are recipes available for the items on your menu? History & General Info New location suggestions How do I find a SONIC in my area? How many SONIC locations are there? When and where was SONIC founded? What are your restaurant hours of operation? Why are SONIC commercials aired in my area yet there are no SONICs around? Fundraising & Charity Does SONIC support community functions and charities? If so, how do I request support? What animal welfare standards does SONIC have in place? Does SONIC offer scholarships? Gift Cards What should I do if I lose my gift card? Can I mail a gift card to another person? Can gift cards be purchased in bulk? Can I reload an existing gift card? How do I buy a gift card? Do gift cards ever expire or decline in value? Can gift cards be purchased in bulk? What should I do if I lose my gift card? Can gift cards be purchased over the phone? How do I buy a gift card? Can I mail a gift card to another person Can I reload or add to an existing gift card? Do gift cards ever expire or decline in value? MySONIC Rewards Who do I contact for help with MySONIC Rewards? Company Careers FAQ Contact Us Franchise Corporate Press More Community Gift Cards Kids Nutrition Download Menu (PDF) Español Menu (PDF) Nutrition Guide (PDF) Sodium Guide (PDF) Allergen Info (PDF) ¿Español? Interested in owning a SONIC ® Franchise? Get More Information TM & ©2021 AMERICA'S DRIVE-IN BRAND PROPERTIES LLC Privacy Statement CA Supply Chains Act Do Not Sell My Info Legal Statement About Our Ads Notice of Data Breach Accessibility If you are using a screen reader and are having problems using this website, please email digitalaccessibillity@sonicdrivein.comfor assistance. Sonic uses cookies to improve our site and provide content and ads that might interest you. By using this site, you consent to our use of cookies as described in our Cookie Policy . For more about how we use your information, read our Privacy Policy . OK