Better Business Bureau® Resources for Businesses Set my location Menu Find Near US Search HomeTexasKennedaleDrainage ContractorsLee Engineering Co SharePrint Business Profile for Lee Engineering Co Drainage Contractors At-a-glance Contact Information 603 Corry A Edwards Dr Kennedale, TX 76060-4440 https://lee-engineering.com (817) 277-6022 8:00 AM - 5:00 PM Want a quote from this business? Get a Quote Customer Reviews 1/5 Average of 1 Customer Reviews Read Reviews Start a Review Customer Complaints 1 complaints closed in last 3 years 0 complaints closed in last 12 months Read Complaints File a Complaint BBB Rating & Accreditation A+ Accredited Since: 5/30/2019 Years in Business: 50 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Overview Irrigation services include; sprinkler repair, sprinkler system installation, drip irrigation, foundation watering system design and installation, remote control sprinkler system, backflow testing, smart irrigation technology, trenchless irrigation installation Drainage services include; French drain installation, sump pumps, gutters, dry creek beds, subsurface, and surface drainage, catch basins, concrete drainage flumes, drainage swales, dry creek drainage swale, trench drains, retaining walls, surface grading, erosion prevention, foundation drainage system, drainage engineering. View all 1 videos Business Details Location of This Business 603 Corry A Edwards Dr, Kennedale, TX 76060-4440 BBB File Opened: 2/28/1981 Years in Business: 50 Business Started: 12/31/1970 Business Incorporated: 7/17/2002 Accredited Since: 5/30/2019 Licensing Information: This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Type of Entity: Corporation Related Businesses Happy Buy Homes, LLC Thomas Engineering Consultants Hours of Operation Primary M: 8:00 AM - 5:00 PM T: 8:00 AM - 5:00 PM W: 8:00 AM - 5:00 PM Th: 8:00 AM - 5:00 PM F: 8:00 AM - 5:00 PM Sa: Closed Su: Closed Business Management Mr. Thomas A Lalonde, Owner Mr. Blake Bowland, Operations Manager Read More Business Details Customer Complaints 1 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Problems with Product/Service Status: Answered 10/04/2019 On Friday, October 4, Lee Engineering was scheduled by my 84-year old mother who was widowed 13 months prior to fix a broken sprinkler head. They sent a two-man crew who was onsite from about 12:58 pm to 1:45 pm according to her Ring video doorbell. The crew fixed the head, found one other head and the lead was explaining to my mom how to use the controller which she knows how but is always glad to listen. My understanding from mom is the lead initiated a question of whether she might like a rain sensor and the other man on the job told mom it is required by law. This is what should not have happened. The ordinance in Arlington is for systems installed after a date specified in the ordinance in 2007. Systems installed before that are not required to have the sensor. My father and I had discussed rain sensors a number of times as I had one installed on a system at a home 20 years ago and he didn't think I needed it. His expertise is as the senior engineer at the GM Assembly Plant in Arlington for 25 years. My sensor didn't do me a lot of good in the years it functioned and the part is something which has to be replaced commonly every 5-8 years so it is a cost addition. I contacted the vendor and the only offer they made was that the price could be cut in half. I turned that down and initiated an offer to take my time to manually uninstall it on the same day it was installed and deliver it to them. I did not ask to be reimbursed for my time or labor. I would have preferred them to offer to send someone to uninstall it and remove it from the property, but they did not.…Read More Customer Reviews 1 Customer Reviews What do you think? Share your review. How BBB Processes Complaints and Reviews Start a Review Most Recent Customer Review T C (1 star) 08/25/2021 DO NOT USE THIS PLACE. PLEASE SEE PICTURES. If you are planning to use this place, please think again! They came out and were so accommodating until the time that they installed and addressed the concrete in my backyard. They shared verbally and contractually what they were going to do and *************************** was the guy who proposed all of this to me. The stones that were originally in my yard were removed and taken from my yard, not simply moved. That was not requested and those are quite costly. Secondly, there was supposed to be texture, stain, etc to match what it was attaching too and that was not the case. $17k later. Within a month, there were holes and cracks in the concrete. Despite numerous calls and texts to *************************** to address with pictures and everything, nothing. His consistent response to me was and in writing, "our concrete crew are extremely busy, our project manager is aware of this and is working on getting someone to look at it." It seems they are still extremely busy. There has never been a call, a visit or a responding text since the fifth duplicate of how busy they are. Very unprofessional and not at all what you expect from a company regardless of what you are paying. Each person that has come out to look at it has commented on the extremely shoddy job. Please see pictures below. Pictures and records kept on everything and all communication. Very disconcerting and not a place you want to do work for your home or commercial needs. They definitely have not been recommended in this area or my office location and with good reason! Unfortunately, I found out after others experienced the same result. Lee Engineering Co Response 08/25/2021 *****,Let me start by saying how sorry I am to see that you have had a poor experience with us. As a manager, addressing our clients' concerns is my top priority, and I'm sorry I was not aware of your experience. Clearly along the way your concerns fell through the cracks, and that is by no means how we want to carry ourselves as individuals or as a company. Please understand that Lee Engineering is known for and has a reputation for quality, and honest workmanship. In any job, problems may arise, and it is how we handle them that sets us apart. In this instance we obviously failed to address your concerns in a timely manner.I would love to address your experience over the phone and in person so that we as a company may improve the quality of work that was done on this particular job to a level that we hold ourselves accountable too. I have reached out via the phone # I still have on file and would welcome a call at your earliest convenience so that we may address the issues at hand.Sincerely,Blake BowlandOperations Manager************* Business Categories open category: Drainage Contractors open category: Sprinkler System open category: Backflow Testing open category: Irrigation Repair open category: Irrigation Design open category: Irrigation Installation open category: Irrigation Equipment open category: Irrigation Consultants open category: Backflow Prevention Devices open category: Water Conservation Local BBB BBB serving the Heart of Texas More Info on Local BBB BBB Reports On BBB reports on known marketplace practices. See What BBB Reports On BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 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