Search Menu FAQs We understand that you may have many questions when you or a loved one are considering a care home. Our helpful and knowledgeable team are here to offer you free advice on finding the right home, care types and funding advice. We have listed below the most frequently asked questions which may answer some of your queries. Do I have to pay extra for entertainment? Why do fees vary based on duration? Will I have to sell my home? Does anything get disregarded? What is deprivation of assets? What happens if my money runs out? How is my income assessed? How will your income and capital affect the funding you receive? What about jointly held capital? What are you entitled to? How do you organise funding? How much does care cost? Do your care homes have double rooms? Can I bring my pet? Do I need to book a visit to look around? Are there any activities on offer? Can residents spend time outside? How good is your hospitality? Who decides on the menus? Do you offer Room Service? What are your visiting times? What is the ratio of staff to residents? How long can people stay in a care home for? What is a care pathway? What types of care do you provide? What type of Care Home should I look for? Residential or Nursing – what’s the difference? What qualifications do your Care Teams have? Do all Home Managers have care experience? Do your homes offer good quality care? Any questions? Call us free 24 hours a day, 7 days a week. Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in. We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you. 0808 169 8661 FREEPHONE Send us a message Caring Homes Head Office Bradbury House, 830 The Crescent Colchester Essex CO4 9YQ United Kingdom FAQs Gender Pay Gap Statement Accessibility Anti-Slavery Statement Privacy Policy Privacy Policy (Jersey) Care Homes by Town Care Homes by County © 2021 Caring Homes Enquire now 0808 169 8661