Alps' Word Home I servizi Lavora con noi Richiedi un preventivo SERVIZI Servizi Outbound Raccolta reclami e sondaggi d'opinione Servizio di assistenza alla propria clientela. La strada più semplice per contattare periodicamente i propri clienti. Conoscere le esigenze dei clienti, per anticipare le nuove tendenze, per servire al meglio la propria clientela. Alps'Word è in grado di gestire rapidamente indagini, rilevazioni, monitoraggi effettuati su target mirati anche distribuiti sul territorio nazionale. Gestione appuntamenti e prenotazioni per aziende ospedaliere Sistema integrato per la prenotazione delle visite e del ritiro referti. L'operatore interagisce direttamente con la banca dati dell'azienda ospedaliera unicamente con l'utilizzo delle anagrafiche e dei relativi numeri di tessera sanitaria. Remote secretariats For companies and freelancers who are often on the road or out of the office or who have a volume of phone calls that cannot be managed in real time by their secretaries, the secretarial service remotely manages all the contacts through our properly trained team, filters the phone calls as per indication of the Customer, diverts them to internal or mobile numbers as indicated, transfers the messages received to the Customer via e-mail or sms and ensures a courtesy and quality response. Commercial telemarketing Telemarketing is the activity that connects the two fundamental figures of the market, the customer and the company. Telemarketing allows you to verify in real time the interest of the customer or the problems encountered, allowing the company to intervene promptly on the market. The following activities are carried out with telemarketing: setting commercial appointments, event management, opinion polls, market research, cross selling and commercial promotions. Alps Word has the best solution in relation to the specific needs required by the company concerned. REQUEST A QUOTE Inbound services Tele-information on competitions, procedures, timetables, reception schedules, addresses, service information, service rates, events and calendars Inbound service, queue management and waiting times, operators with adequate skills to best provide information to the caller. Assistance in compiling standard documentation. Management of faults in public structures (aqueducts, lighting, schools, etc ...) Inbound service, queue management and waiting times, operators with adequate skills to best provide information to the caller. Assistance in compiling standard documentation. Tele-assistance and assistance Inbound service, queue management and waiting times, operators with adequate skills to best provide information to the caller. Assistance in compiling standard documentation. Information on personal certificates, self-certifications Inbound service, maximum security management of service continuity even with the presence of the operator 24 hours a day, 365 days a year. Integration of the Citizen Relations Office Inbound service, queue management and waiting times, operators with adequate skills to best provide information to the caller. Assistance in compiling standard documentation. REQUEST A QUOTE Gold Services Automotive FIND OUT MORE Gas, Energy, Water and Environment, Integrated Water Service FIND OUT MORE Health Care for Clinics, Outpatient Clinics, Centers and medical groups FIND OUT MORE H24 and Emergency Response FIND OUT MORE FIND OUT MORE Alps Word srl Numero REA- MI-2045401 P.IVA 08735620968 Capitale Sociale € 22.000,00 Indirizzo PEC alpsword@pec.alpsword.it S.L. Via L. Settala, 8-20124 Milano S.O.Via S. Marco, 97/a - 23010Albaredo per S. Marco (SO) Tel. 848 780 761 Fax. 199 505 580 E-mail info@alpsword.it Contatti Telefono 848 780 761 Email info@alpsword.it Social Facebook Linkedin Twitter Instagram Google + Pinterest Alpsword Customercare - Via S. Marco, 97/a Albaredo per S. Marco (SO) - Numero REA- MI-2045401 | Condizioni Generali | Cookie Policy | Privacy Policy Copyright © Instilla Srl. Tutti i diritti riservati. Crescere Digitale è la soluzione di Instilla per la visibilità online e il marketing digitale di professionisti e PMI.