ROVAKAIRA SERVICES ROVAKAIRAN NETWORK CONSTRUCTION ELECTRICITY SALES Well-being in Lapland - electricity for people and companies We at Rovakaira are responsible for electricity transmission and Energiapolar Oy's customer service in Kittilä, Rovaniemi and Sodankylä. 24h Fault service Customer service Subscriptions 10/2/2018 Loiste and Energiapolar will combine their electricity sales operations 9/25/2018 Customer Polar 3/2018 All the news Energy saving Online To the contractor Own production ROVAKAIRA OY PO Box 8013 Shopping center Revontuli, 4th floor 96101 ROVANIEMI Email: customerservice@rovakaira.fi Business ID: 1637865-7 ›TROUBLESHOOTING 016 331 6201 ›CUSTOMER SERVICE 016 331 6200 ›BILLING ADDRESSES

ROVAKAIRA SERVICES ROVAKAIRAN NETWORK CONSTRUCTION ELECTRICITY SALES Home › Fault services › Report a bug Report a bug Compensation for power outages and damages Instructions Report a bug If the electricity is cut off over a wider area, the disturbance is usually already known to us and remedial action has been initiated. On our fault map you can see the known main network faults and planned interruptions. Report a bug here Do this 1) Sometimes a power outage may be due to a fault in the electrical equipment in your own home or residential property. In this case, the property owner is responsible for troubleshooting and costs. Instructions for troubleshooting your own property. 2) If only part of the household is electrical, first check the main and group fuses as well as any RCDs. If necessary, replace the blown fuse with a new one. 3) Check if your neighbor has electricity. 4) If the fault is not found in the property's electrical network, please contact our fault emergency service. Fault emergency service 24h - 016 331 6201 ROVAKAIRA OY PO Box 8013 Shopping center Revontuli, 4th floor 96101 ROVANIEMI Email: customerservice@rovakaira.fi Business ID: 1637865-7 ›TROUBLESHOOTING 016 331 6201 ›CUSTOMER SERVICE 016 331 6200 ›BILLING ADDRESSES