01509 631960 Mortgages Savings Insurance Life Planning Your Loughborough Support Centre Intermediaries Call Now Call back Email Us Branches Home > Support Centre > Savings support > Savings FAQs Savings FAQs To help give you more information and guidance on our Savings accounts, we’ve put together answers to the following Frequently Asked Questions. How do I open a savings account? Does the Loughborough participate in the Financial Services Compensation Scheme? What identity documents do I need to open a savings account? Do I need to fill in a new application form to open a new account if I already have an account with the Loughborough? Who can open a new account? What if I change my mind about my new Loughborough account? If I want to pay a cheque into my account who should I make it payable to? If I pay a cheque into my account how long do I have to wait before I can withdraw against it? I’m a non-taxpayer – can I have my interest without tax being taken off? Can I transfer my ISA into the Society? Can I transfer my ISA out of the Society? Are partial ISA transfers allowed? I’m moving house, how do I notify you? My name has changed, how do I notify you? What do I do if an account holder passes away? How do I register a Power of Attorney with The Loughborough? How do I find out what interest rate I’m being paid? How will I be informed when interest rates change? If I pay into my account when will I start to earn interest? How do I make withdrawals? Can I pay money / wages into my account by BACS? How much can I withdraw at any one time? What do I do if I’ve lost my passbook? Are there any fees and charges on savings accounts? Will I receive an annual statement? What is a Section 975 statement and how do I request one? Are all accounts share accounts? Will I be a voting member of the Society? What is Charitable Assignment? What is a Personal Savings Allowance? How do I make a complaint? How do I close a Savings account? How do I find out if I have an account with the Society? If you have a question which is not answered in the above FAQ’s or if you require any further information or guidance, please get in touch here. Contact us Branch Finder Call us Request a call back Email us Make a complaint Your Loughborough About Us News and events Board Members Corporate Information Careers at The Loughborough Timeline Support Can't pay your mortgage Guide to buying your first home Useful Savings Documents Power of Attorney Bereavement Support Protecting yourself from Fraud Using our site Accessibility Your privacy & data Legal Terms & Conditions Accessibility | Legal | Your privacy & data | Terms & Conditions More information ©2021 The Loughborough Building Society. The Loughborough Building Society is a member of the Building Societies Association. Find out how Building Societies can help you find your lost savings. The Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number: 157258. Cookie Control