Menu Sign in & sync Sign in or register Save your favourites Bus stops Journeys Services Documents On this page you’ll find the most recent versions of our main policy documents. This includes our Conditions of Carriage which we’d encourage you to read. Select the document(s) you want to download from the list below and please let us know if you can’t find what you’re looking for. Mobile Ticketing Terms Conditions 08-11-2021 Gender Pay Gap 2020 29-09-2021 Lothian Fleet List Q3 2021 16-08-2021 Conditions of Carriage - June 2021 12-07-2021 Accessibility and Inclusion Strategy - June 2021 12-07-2021 Lothian Fleet List Q2 2021 13-05-2021 Modern Slavery Act Statement 2020 16-02-2021 MD-Expenses_1st April - 31st December 2020.pdf 15-02-2021 Lothian Fleet List Q1 2021 11-02-2021 Brand Guidelines January 2021 27-01-2021 MD Expenses to 31 March 2020 27-07-2020 Lothian City Mileage – Period 4-6 2020 Lothian City Mileage – Period 4-6 2020 17-07-2020 Lothian City Mileage – Period 1-3 2020 Lothian City Mileage — Period 1-3 2020 17-07-2020 Ridacard leaflet Feb 2020 30-06-2020 Lothian Group Consolidated Financial Statement 2019 For year ended 31 December 2019 29-06-2020 Key Workers Colouring Colour your sign for your window and show support for all of Lothian's key workers 16-04-2020 Lothian Buses Colouring Book Fun for the little ones...Colour your own Lothian bus! 08-04-2020 Modern Slavery Act Statement 2019 19-03-2020 Gender Pay Gap 2019 19-03-2020 LothianCity Mileage Statistics - Q4 2019 25-02-2020 MD Expenses 2019 24-02-2020 Lothian Group Fleet List Q1 - 2020 13-01-2020 LothianCity Mileage Statistics - Q3 2019 29-11-2019 LothianCity Mileage Statistics - Q2 2019 29-11-2019 LothianCity Mileage Statistics - Q1 2019 29-11-2019 Subject Access Request Form You should complete this form if you want us to supply you with a copy of any personal data we hold about you. 04-10-2019 Lothian Group Fleet List - Q3 2019 30-09-2019 Gender Pay Gap Report 2018 10-04-2019 Modern Slavery Act Statement 04-04-2019 M-tickets Privacy Notice 03-04-2019 Citysmart Terms and Conditions 13-03-2019 FOI Model Publication Scheme 04-02-2019 Bus2020 Environmental Strategy 04-02-2019 Call Recording Policy 14-11-2018 Lothian Customer Privacy Notice 22-05-2018 Lothian Data Protection Policy 22-05-2018 Lothian CCTV Policy 22-05-2018 Lost Property Privacy Notice 22-05-2018 FOI Guide to Charges 15-05-2018 Gender Pay Gap Report 2017 12-05-2018 Accessibility Review 27-06-2012 CONTACT Customer Services Lothian Customer Services Department Annandale Street EH7 4AZ 0131 554 4494 mail@lothianbuses.co.uk USEFUL LINKS TravelHub Customer Services Lost Property Park & Ride Shop Frequently Asked Questions Careers Contactless Ridacard Download our app Social Media Policy ABOUT US About us Accessibility Our Heritage Data Protection Policy CCTV Policy Conditions of Carriage Mobile Ticketing FAQs Mobile Ticketing Terms & Conditions Ridacard Terms and Conditions Coach Parking Facilities CORPORATE Bus2020 Charity of Choice Media Library Advertising With Us Freedom of Information Documents Sustainability Copyright 2020 Lothian Buses ltd