Home Investors Sustainability About Us Contact Us All Jobs Sustainability Sustainability at Carrols Carrols is committed to creating long-term value for its stockholders through sustainable business practices that support our employees, our customers and the communities we serve. As a franchisee, we are subject to strict guidelines established by our franchisor, Restaurant Brands International (RBI), the parent company of Burger King Corporation and Popeyes Louisiana Kitchen. In areas ranging from vendor and menu selection to food preparation and packaging, we operate in accordance with RBI’s standards and support their wider sustainability vision. Our Shared Vision We believe that the delicious, affordable and convenient meals we serve, and our customers love, must be sustainable.” As the largest franchisee of Burger King restaurants in the United States, we are proud to support RBI’s sustainability programs, which include initiatives focused on responsible sourcing, sustainable packaging and removing preservatives and artificial colors and flavors from the food we serve. In 2021, we began consulting with RBI’s sustainability team to receive updates on their efforts, share our perspectives and discuss how we can do our part to help our customers, employees, communities and planet. In addition to supporting RBI’s sustainability initiatives, Carrols is also committed to leading our own efforts in areas such as food quality and safety, employee well-being and career development, community support and volunteerism. The Nomination and Corporate Governance Committee of Carrols’ Board of Directors oversees the Company’s policies, goals and initiatives related to sustainability and environmental, social and governance (ESG). Our Four Pillars Our Food Our Environment Our People Our Communities Our Food Carrols is committed to maintaining the highest standards of food quality and safety. Our Approach To ensure industry-leading food standards across our operations, Carrols adheres to a variety of important policies, practices and procedures: Training We provide both classroom and in-restaurant training for all restaurant personnel to ensure that every Carrols team member has the knowledge and skills to meet our rigorous food quality and safety requirements. Our restaurant managers and shift supervisors also complete the ServSafe Food Safety training and certification program, which is accredited by the American National Standards Institute Conference for Food Protection. Compliance We operate in strict compliance with all health and quality assurance standards mandated by federal, state and local laws and regulations. These include, among other things, rules regarding food handling and cleanliness, minimum cooking times and temperatures, and maximum time standards for holding prepared food. Inspections Our Burger King restaurants undergo both scheduled and unscheduled inspections by third-party firms under Burger King Corporation’s oversight to help ensure quality and safety protocols are being followed consistently. These third-party inspections complement the continuous and rigorous inspections our restaurant managers perform to ensure taste, quality, cleanliness and food safety. Nutritional transparency We support RBI’s commitment to provide guests with a variety of menu options, including plant-based offerings, and equip them with the information they need to make educated food choices. Ingredients As part of its commitment to using real food and high-quality ingredients, RBI has been removing colors, flavors and preservatives from artificial sources from our menu items. Vendors RBI selects our vendors and leads quality assurance processes to ensure that our suppliers meet rigorous safety and quality standards. Highlights and Initiatives Supporting RBI’s commitments to customers and the planet Carrols is proud to support RBI in fulfilling its commitments on nutrition transparency, real ingredients and sustainable sourcing. Recent expressions of these commitments include: Nutrition Explorer The launch of Burger King’s Nutrition Explorer, an online platform that provides users with nutritional information about BK menu items. Plant-based The introduction of new plant-based options such as the Impossible Whopper. Natural ingredients Currently, 90% of the permanent Burger King menu is free of colors, flavors and preservatives from artificial sources and Burger King is striving to increase that share to 100% by the end of 2021. Partially hydrogenated oils A policy requiring all Burger King and Popeyes products to be free of partially hydrogenated oils. Sodium reduction Sodium-reduction initiatives for BK menu items – and plans to reduce the presence of other nutrients of concern, including fat and sugar. Sustainable sources A goal of ensuring that by 2022, 30% of the beef supply for Burger King US comes from sustainable sources. Operating safely during the COVID-19 pandemic Carrols made numerous adaptations to our operations in order to maintain our high standards of food quality and safety while keeping employees and customers safe during the COVID-19 pandemic. These include, among other things: Low-contact processes for service and payment. We adopted low-contact procedures for food delivery and installed acrylic barriers at our front counters and drive-thrus. These measures allow us to continue serving our menu items while limiting contact between employees and guests. Delivery options. Over the past year, we enabled more customers to safely and conveniently access our menu items by adding food delivery services at over 80% of our restaurants. These services are supported by third-party delivery partners with their own strict safety protocols. Resources Nutrition Explorer is an online nutrition information platform for Burger King. RBI Restaurant Brands for Good 2020 Year in Review provides an overview of RBI’s approach to food sustainability, nutritional transparency and other topics covered above. Contact contact@carrols.com +1 315 424 0513 968 James St., Syracuse, P.O. Box 6969, NY 13203 Quick Links Careers Investors Employee Portal Anti-Discrimination and Harassment Policies Illinois Policy Governing Collection, Usage, and Retention of Biometric Identifiers and or Information About Us Carrols Corporation owns and operates over 1000 restaurants under the Burger King and Popeyes brands. Follow Us © 2021 Carrols Restaurant Group, Inc., All rights reserved. Privacy Policy | Legal