Jump to navigation Global (English) What we do Our Approach Insights About Us Contact Us About Us A gobal leader offering a complete end to end communications solution. We connect our clients with their customers across every channel. more "Together, delivering the future of brilliant customer communications, globally" Paragon Customer Communications (PCC) provides end to end customer communications services to our clients, going to market through three key service lines: Customer Experience & Marketing Business Process & Transactional Digital Customer Experience Our marketing and communications services are built on a strong base of digital technologies and the best use of customer data. A Complete Communications Solution We offer a complete communications solution and work diligently to connect our clients with their customers across every channel. This is achieved through expertise, technical solutions and extensive, multi-channel delivery capabilities. We develop these areas and future-proof our solutions to ensure our proposition is aligned to our clients’ ambitions. Our solutions support all stages of the customer communications journey, whether our clients need data-driven customer engagement, multichannel marketing, transactional communications, or automated inbound communication workflows. We are behind the scenes helping clients to transform how they operate, digitising their customer journeys and experiences. International scale across all major sectors PCC has significant scale in the UK, France, Germany, Benelux and Eastern Europe, plus an international supply chain supported by the broader Paragon Group structure. Operating across all major sectors, we have long-lasting relationships with exceptional clients built on total delivery and complete security. Compliance and regulation are of the utmost importance to us and our clients. Market Leaders in Lead Supply We deliver a market-leading lead supply approach to managed service delivery. Lead Supply sits at the heart of everything PCC does, bringing multi-discipline, multi-channel and multi-site deliverables into a cohesive whole, consolidating our clients’ requirements across all functions and regions into one controlled delivery model. Through this consolidation, and using digitisation via the practical application of smart technology to connect the physical and digital worlds, we deliver optimisation, automation and innovation for clients with complex communication requirements, meaning unrivalled control, capabilities and cost effectiveness. We meet your consolidated global marketing requirements Control your spend, quality and innovation across multi-channel customer communications Wherever you need us: integrated services across 70+ countries Supporting and implementing change for your international outsourcing Award Winning Our excellence and expertise are recognised by our peers, and we have won numerous industry awards across a range of fields. We have been rewarded for our environmental and sustainability programmes, our use of data and insight, as well as our exceptional performance in the field of multichannel and transactional communications. Innovative Working with us ensures high-quality delivery across all communication channels. We are constantly investing in our capabilities, ensuring that our clients benefit from the latest technological developments, state-of-the-art communication strategies, and industry best practice. We have the sector expertise and technical knowledge to make sure your communications are innovative and engaging. Secure Our expert team gives clients easy access to the highly secure and effective solutions they need. We are accredited to the highest industry standards, protecting our client’s and their customer’s data with market-leading security systems and processes. We deliver exceptionally secure transactional and regulatory customer communications for some of the world’s leading brands. Watch the Paragon Group 2019 Annual Report Video Please accept marketing-cookies to watch this video. Video of Paragon Group 2019 Annual Report Video Would you like to discover how we can transform how you speak to your customers? Contact Us Region and Country Pages France Germany Luxembourg Netherlands United Kingdom Anti Slavery Statement Gender Pay Gap Report Privacy Policy Staying Covid19 secure Copyright 2021 Paragon Customer Communications PEP LOGIN Update Cookie Preferences