HOME TOWING & RECOVERY SERVICE INTERSTATE TIRE COMPANY CONTACT US REVIEWS ABOUT US 2605 Vernell Road Marion, IL 62959 (618) 993-6250 Customer Reviews for Vernell’s Interstate Service We Love Hearing What Our Customers Have To Say! We want you to be completely satisfied with our service, so please let us know how we’re doing. If you have a review you’d like to share, click the button below and fill out the form below. LEAVE US A REVIEW See what customers are saying on Google! We had a blowout on our 5th wheel along the highway. Good Sam called this place to help us. Bob came out and saw that we had enough rubber to make it to his garage. After we pulled in, he let us unhook from our 5th wheel to get our luggage over to the Super 8, which is in the same parking lot. Then we were able to get something to eat and come back. Bob told us it might be awhile as he was on-call. That wasn't a problem. Bob told us that the previous owner of our new used 5th wheel had put very cheap tires on it and they were in bad shape. He was correct. Our new used rig weighs 20,000 pounds and they were tires for a 4,000 pound trailer. Bob had 6 great tires in stock at 8pm on Labor Day weekend. Where were we going to find other tires at on a holiday. The price couldn't be beat either!! My husband went back over at 1:30am and got the 5th wheel. Bob even let him park it across from their shop. Bob also checked the trailer brakes and found that one was damaged in the blowout. Bob and Austin were easy to understand, speaking clear English. We were treated with respect and they acted professionally. We would recommend this garage to everyone. They offer a great 24-hour service, as well as being open during holidays. We couldn't find that anywhere else. Thank you Bob and Austin. Keep up the good work. SUZIE B SEPTEMBER 6, 2020 Was straded on the side of the highway in a terrible mood. The tow truck driver made everything so much better by honestly just being professional and comforting in such a terrible situation. The service guy was awesome when I got there and made everything ok! WILLIAM ALLEN JUNE 3, 2021 So helpful and courteous. Michael and his partner were exceptional helping us tonight. Our car broke down on the interstate with three kids and all of our luggage. They went above and beyond and we are so thankful! Great service. Highly recommend! JILL PURCELL JULY 10, 2021 I'm a truck driver and I have been to many places but this place was by far the best I have been to the guys here are so nice and inviting and one of these guys wife makes the best jaw dropping apple fritter ever. Like bring back old memories type.. MONTREAL WALKER JANUARY 22, 2021 Very professional and accommodating. They came to pick my family and I up, towed my car, took us to the hotel. When my car was done they picked us up again. Highly recommend their service. NICOLE JACKSON FEBRUARY 3, 2021 Was worried to come here because of a couple of reviews. I’m and older woman with an older truck and didn’t want to be taken advantage of. They checked the used trailer I was going to purchase thoroughly and I have been ecstatic driving it. Now they checked the used truck I was gonna purchase (for $20 inspection). Ecstatic again. Will go nowhere else !!! Met the owner and the manager !!! They r phenomenal. Don’t know what the other reviews meant about “Indians”. But regardless, I wish people would just love one another. Try this place , effective, honest, cheap and FAST!!!!! I’m going nowhere else now!! DENISE BETHEL AUGUST 26, 2020 I was traveling north in Paducah, Kentucky with blown hub seal on a hot shot trailer. A local RV joint couldn't help me out, but recommended Vernell's almost an hour to the North. I called ahead and service manager Cory was incredibly helpful. He was correct in that they had the parts for the axle brand on my trailer, and he was able to get me in and back out without seriously impacting my HOS driving time. I can't say enough good about these guys. Cory and his mechanics are great. Polite, professional, and really good at what they do. Many thanks to the shop. TERRY KUNNEMAN SEPTEMBER 18, 2020 Shout out to Danny, Lucas, And Ben. Alternator went out on highway. I was beyond scared and had my 8mnth son with me. These fellas made the rest of my disastrous morning better. Friendly, courteous, and very cool.. I respect your guys job. And I appreciate ya so much.Thank you!! T TUCKER JULY 20, 2021 Vernells is the spot to get your truck parts. Open 24 hours 365 days a year!! They don't take a day off and offer the best service in Southern Illinois. Whether you are broke down in a truck, semi, or car. They will come to rescue you!! They offer us the best prices on parts and are always courteous and attentive. 5 stars all day!! BONGO PABLO MAY 29, 2021 I needed two drive tires replaced. It was late at night and cold but they came right out really quickly to help me. Great service and really nice people!! Definitely appreciate their help getting me back on the road! RAQUAN PRIVETTE NOVEMBER 2, 2020 Top notch service at reasonable prices. In and out in about 3 hours... Not bad! MARK ZIMMERMAN JUNE 10, 2021 I had a driver scale over on his drive axles at the nearby DOT scale. Corey sent a guy over there within the hour to rework the trailer so my driver could be on his way. Great service and quick! STEPHEN SMITH FEBRUARY 10, 2021 Our motorhome almost lost the front driver's side wheel due to bearing issues. We were towed into Vernell's late Monday night, they inspected and ordered parts Tue morning and we were on our way Friday evening. Biggest delay was getting parts out of the Ford factory. From tow driver to the owner everyone was friendly, helpful, and professional. They went out of their way to make us comfortable, and the charges were fair. Wouldn't hesitate to use them again. PHIL JOHNSON JULY 15, 2020 Great people fast friendly ever need anything ask for ben he will take care of you WESTON WEST JANUARY 16, 2021 I was going to take my cdl driving test to become a school bus driver. I broke the license plate light and cover about an hour before my test. Needless to say I was in a bit of a panic. Our bus mechanic suggested we try this Large trucking garage to see if they could fix it. When I got there the gentleman that came out to talk to me was so nice. He encouraged me to calm down and not to let this get to me, that everything was going to be just fine. He said he could fix it and instructed us to pull it into the garage. In less than 5 minutes we were on our way back to the DMV. The best part of all....NO CHARGE!!! I was at his mercy, he could have taken advantage. I needed that fixed or I failed automatically. I have to be honest I was so upset that I don't remember his name. But I can't thank him enough. There are still good people in this world! HEATHER OGLE APRIL 23, 2021 My horse trailer blew it's second tire during trip... (my fault, they were 6 yrs old, figured I would replace after vacation). Cory was so helpful over phone, set up roadside tire service if my friend couldn't get to me. When I arrive at Marion location. Cory & Jess got me set up me up with new tires all around... they worked at lightning speed, as the horses were on board. They also allowed my friend to pull his truck/ trailer into an empty bay, so my friends horses weren't baking in the sun. I recommend this location highly. PS: Will be back down from Chicagoland in five years for tires! REBECCA HIBBELN MAY 24, 2021 We had flat tire at the Illinois scale house, there was a little wait, but they were awesome!!!! ROBYN BISHOP APRIL 17, 2021 See what customers are saying on our website! You take great care of your customers! Rated out of 5 May 11, 2021 It’s a Sunday and we were 20 miles south of Marion when our car overheated. Vernells driver Danny picked up the car with a flatbed, called a car rental place to see if it was open, dropped the car for service at the Buick dealer, found us the drop box for the keys and the foShow more Dan & Arlene Excellent service open late ...even on Saturday when everything is closed Rated out of 5 April 20, 2021 Excellent service,friendly,professional and immediate!!’ 5stars! We had a flat tire on Interstate 24… managed to drive to Vernons on the spare tire. They plugged the hole in the damaged tire and assessed the spare tire. Vernons suggested that we continue on our journey with the “high quality spare tire” and use the plugged/dama Show more Barbara Fraser Review Our Service Your overall rating Select a Rating 5 Stars 4 Stars 3 Stars 2 Stars 1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. Submit your review CALL US TODAY! (618) 993-6250 HOME TOWING & RECOVERY SERVICE INTERSTATE TIRE COMPANY REVIEWS CONTACT US PRIVACY POLICY Location 2605 Vernell Road Marion, IL 62959 (618) 993-6250 Business Hours Today Services Available 24/7 Mon - Sun Services Available 24/7 We Accept Find Us On ©2021 Vernell's Interstate Service All Rights Reserved