Practice Areas CUSTOM PUBLIC ENGAGEMENT, CENTERED ON COMMUNITIES We offer a full suite of services and proprietary tools that can be tailored to each unique project and community, allowing us to create the best process—every time. We creatively solve for project needs, bringing our understanding of context and a commitment to understanding unique communities and how to best engage them. We recognize when to adapt course to better address changing circumstances. Often, this leads to ideas and solutions no one imagined at the start. There is no “one-size-fits-all” to this kind of approach. We collaborate with partners to craft better processes. We create new tools if they don’t exist. We don’t call this innovative—we call it a genuine, personal and effective engagement approach. The pandemic has upended how public projects and engagement happen. Virtual communications have become essential; so too has reaching those affected by the digital divide. A focus on engaging diverse communities is more important than ever. Every day, we’re coming up with solutions to help clients navigate the new normal, leading the change we want to see. Now’s the time to look toward the future. ENGAGEMENT STRATEGY & PROCESS STAKEHOLDER INSIGHTS FACILITATION STRATEGIC COMMUNICATIONS ONLINE ENGAGEMENT DIGITAL STORYTELLING PUBLIC MEETINGS & EVENTS IN-PERSON ENGAGEMENT DESIGN & COPYWRITING JLA Public Involvement 921 SW Washington Street, Suite 570 Portland, OR 97205 Phone: (503) 235-5881 7720 NE Hwy 99 Suite D #186 Vancouver, WA 98665 Phone: (360) 993-0025 Sign up for our newsletter * indicates required Email Address * First Name * Last Name * View JLA’s Privacy Policy » Amended availability during Covid-19 pandemic: JLA is committed to meeting the needs of stakeholders, clients and staff during the Covid-19 pandemic. To support productivity while balancing the stressors of living through large-scale social changes, JLA’s working hours have changed. We are responsive via email and phone Monday to Friday, 10:00 a.m. to 4:00 p.m. Accessing JLA: Our office is currently restricted only to staff, and many staff are working from home. When our offices re-open, we look forward to meeting with you at the Pittock Block in downtown Portland. There are many sustainable means of getting there, including bus routes and nearby light rail and streetcar lines. Bike parking is available in the building. The west and south building entrances are ADA accessible. Visit TriMet’s Trip Planner to find your route »