About the Luxembourg Red Cross Career English OUR COMMITMENTS WE HELP HUMANITARIAN AID THEY NEED YOU MAKE A DONATION DONATE BLOOD Home For a better health Help and Care Service Help and Care Service health and quality of life above all! The Help and Care service of the Luxembourg Red Cross helps people who are losing their autonomy or who are debilitated by a health condition to live at home while maintaining a quality of life that meets their expectations. These services enable the person and his/her family to carry out essential daily activities and to participate in dedicated activities and leisure as well. Our pricelist (FR) DOWNLOAD CLIENTS HOW TO BECOME A CLIENT? THE OFFER: A WIDE RANGE OF SERVICES THE TEAM: HEALTHCARE PROFESSIONALS Clients: People with reduced autonomy or with a disabling condition Beneficiaries generally have diminishing autonomy or live with a debilitating condition. They require support or follow-up from healthcare professionals. The need for care may be permanent or for a fixed period of time. People with acute health problems can also benefit from this service as soon as they leave hospital or a rehabilitation centre. Each client benefits from comprehensive, interdisciplinary and individualized care, in line with his or her life plan. All the care project services follow an approach aimed at maintaining or restoring the person’s autonomy while taking care to respect his or her lifestyle. How to become a client? To become a client, simply contact us on 27 55 – 3000. Our employees are at your disposal and will advise you in your search for information or solutions, every day from 7am to 10pm. The Help and Care service is part of the Help network along with other recognised players in the field of aid and care. For more information WWW.HELP.LU T : 2755 – 3000 The offer: a wide range of services In order to guarantee you global, efficient and adapted care, the Help and Care service manages: Local aid and care centres, close to your home and throughout the country; Day centres that welcome you during the day and offer you activities and support adapted to your needs and interests; Supported housing that allows independent or slightly dependent elderly people to live in apartments adapted to their needs and benefit from assistance and care services, hotel services and common living areas; Emergency or holiday accommodation beds in our supervised accommodation; Senior Clubs organizing social, cultural, sports and leisure activities for seniors; An “Activities and Leisure” service offering outings and holiday stays for network customers, while providing supervision by a team of qualified care staff; Help24, a system for calling and providing assistance at home and outside the home, with an active geolocation system in case of emergency. It allows people to live and move around, as they wish, in complete safety. A team dedicated to support and continuous care intervenes alongside the local teams, in complex situations or when the specific needs of a patient require technical or specialized care. Support for the caregivers such as listening, counseling, or respite. The team: healthcare professionals Your care is provided by qualified and specially trained health professionals, to guarantee you the best possible quality of life: Nurses, Nurses specialized in gerontology, diabetes, wound care, palliative care, etc. Infirmiers-relais (Nurses arranging home health care assistance), Orderlies, Caregivers, Housekeepers, Occupational therapists, Physical therapists, Psychologists, Educators. In order to guarantee the continuity of your care, the Help and Care service of the Luxembourg Red Cross works in close collaboration with numerous organisations and, in particular, general practitioners and specialists, the social services of hospitals and municipalities, as well as local services such as Centres d’Initiative et de Gestion Locale (CIGL) for domestic needs. Do you have any comments, any claims or suggestions to share with us? Please contact us by telephone on 27 55 – 3000. We are interested in your opinion and our quality department will be happy to hear any recommendations or complaints. Contact us 11, place François-Joseph Dargent L-1413 Luxembourg 26 70 26 2755-3001 reception.aidesetsoins@croix-rouge.lu Fields marked with an asterisk (*) are required to process your inquiry. The other fields may enable us to provide you with a more accurate response to your enquiry. Your e-mail Message SEND The information collected from this form will be used for the sole purpose of processing your request for information and providing you with an answer. For more information on the processing of personal data click on this link. OUR COMMITMENTS For health and autonomy For an inclusive society For young people and family Worldwide For an autonomous, dignified life WE HELP For a better health People in precarious circumstances Young people and families Worldwide People with a frail health HUMANITARIAN AID THEY NEED YOU Support us Get involved Share with them Who needs you? CONTACT 44 Boulevard Joseph II L-1840 Luxembourg B.P. 404 - L-2014 Luxembourg T.: 2755-2000 F.: 2755-2001 English Need assistance? Contact us 2755 From Monday to Friday between 7 a.m. and 7 p.m. Calls are anonymous MAKE AN ONLINE DONATION Or by bank transfer (CCPL) IBAN LU52 1111 0000 1111 0000 Terms and conditions Data protection Site map © Luxembourg Red Cross