COVID-19: From payments to resources—we want to help. Contact us We’re here for you Call Mon-Fri: 8 am—8 pm PT Sat-Sun: 9 am—7 pm PT Personal loans: (866) 488-6090 Credit cards: (855) 613-0070 Message General inquiries: hello@oportun.com Troubleshooting: complaints@oportun.com Text our bot using: (650) 425-3419 Standard rates apply Mail Personal loans: PO Box 4085 Menlo Park, CA 94026 Credit cards: PO Box 4085 Menlo Park, CA 94026 Need help? At Oportun, we want to see you succeed. If you run into a problem or have a question, please reach out. Be sure to include the following information in your message: Your full name Address Phone number Last four digits of your account number (if you’re a current customer) Reason for your request, dispute, compliment, or complaint All credit reporting disputes must be submitted in writing. Prefer to text? If you’re a customer, text our bot using the phone number associated with your account. It can answer simple questions like what your loan balance is, your next due date, and payment amount. It even accepts payments. Text (650) 425-3419 Standard rates apply. Questions Categories What is a nationwide credit reporting agency? How does Oportun help me build a credit history? What is a FICO® credit score? More questions Sign up for updates To stay up to date with Oportun, please sign up for updates. Email Sign up Connect (866) 488-6090 hello@Oportun.com Log in Products Help Oportun Terms of use Accessibility Privacy Privacy settings View state licenses and notices. California loans made pursuant to a California Financing Law license. New Jersey residents: This is an advertisement for a consumer loan. New Mexico residents: TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL: Customer Experience – Contact Manager, Oportun, PO Box 4085, Menlo Park, CA 94026; 888-408-3020; Complaints@oportun.com. This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, PO Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at 505-476-4885 or visit the website. NMLS #1671904. Click here for the NMLS Consumer Access Database. Lender information Personal loans in AZ, CA, FL, ID, IL, MO, NJ, NM, TX, UT, and WI are originated by Oportun Inc. NV loans originated by Oportun, LLC. Personal loans in AL, AK, AR, DE, IN, KS, KY, LA, MI, MS, MT, NC, ND, NH, OK, OR, RI, SC, SD, TN, VA, VT and WA are originated by MetaBank®, N.A., Member FDIC. Oportun® Visa® Credit Card is issued by WebBank, Member FDIC. The Oportun Credit Card is open to all consumers, except for residents in CO, DC, IA, MD, WI, and WV. See the Oportun Cardholder Agreement for details, including applicable fees. Oportun’s website terms, privacy, and security policies don’t apply to outside sites we reference. Please review those websites for their terms, privacy, and security policies to see how they apply to you. General Product Terms: Lending products are subject to credit approval. Terms may vary by applicant and state and are subject to change. While a prior credit history is not required to qualify, credit reports will be requested and considered for all applicants. Account payment history is reported to select nationwide credit bureaus. Prequalification will not impact your credit score with the nationwide credit reporting agencies until you submit for final approval. Typical loan amounts are $500 to $3,500 for personal loans for new customers, $500 to $7,500 for returning customers, and $3,200 to $10,000 for secured personal loans. Click the products below for specific details. Personal loans Credit card © 2021 Oportun, Inc. All rights reserved. We use cookies to bring you the best experience on our site. We never sell your information to third parties. When you use our site, you agree to our cookies policy. Find out more.