search GOVERNMENT RESIDENTS BUSINESS VISITORS DEPARTMENTS I WANT TO OFFICE OF ACCESSIBILITY & ADA HOW IT WORKS ADA TRANSITION PLAN RESOURCES FILE A COMPLAINT Office of Accessibility & ADA MISSION: The Mission of the Office of Accessibility and ADA is to prevent discrimination against persons with disabilities by City Departments, City Personnel, and Agencies receiving financial assistance from the City in their programs, policies, procedures, and facilities by monitoring compliance with the ADA and Ordinance # 9779, investigating disability related complaints, providing technical assistance and training about disability laws and issues, and evaluating the needs of individuals with disabilities on a continuous basis. VISION: The City of El Paso seeks to provide outstanding services to support a high quality of life for residents, businesses and visitors by continually improving compliance of ADA law, understanding the different abilities of those whom we serve and better meet the needs of those requesting our services. By doing so, we will build a city that welcomes and includes people of diversity, independence and equal value so that we can all participate in the development of a fully inclusive society. For further information or assistance regarding ADA or Accessibility please visit our contact page or you may use the information below: Julio Perez Accessibility and ADA Coordinator Phone: (915) 212-3005 Voice/TDD Fax: (915) 212-0102 Email: perezjc@elpasotexas.gov Departments Residents Business Visitors Meetings Online Services Contact Us Accessibility Disclaimer Link Policy Privacy Policy Security Policy Webmail © 2020 City of El Paso El Paso City Hall 300 N. Campbell El Paso, Texas 79901 (915) 212-0000 or 3-1-1 Operational Hours Mon-Fri | 8:00 a.m. to 5:00 p.m.