Menu Policyholders Service Your Policy show submenu for “Service Your Policy” Make a Claim Update Your Bank Information Surrender Your Policy Withdrawal From Your Policy Required Minimum Distribution Update Your Address Update Your Beneficiary Other Service Options Glossary We're Here for You We are dedicated to making the claims process fast and easy, helping you get your life back to normal. Find answers to your policy questions, learn how to submit a claim, change a beneficiary, or update your personal information. If you are a Medicare Supplement policyholder, please call 1.877.212.2346 to service your policy. PO Box 410288 Kansas City, MO 64141-0288 Hours of Operation Monday-Friday 8am-5pm Central Policyholders Agents Careers Insurance Solutions Retirement Life Insurance Medicare Supplement Vision Insurance Existing Policies 800.231.0801 customer.service@americo.com Purchasing a New Policy Online Request Form Filing a Claim Online Claim Forms 800.231.0801 © 2018-2021 Americo Privacy Policy | Website Linking Agreement | Legal | Sitemap Americo is the brand name for insurance products issued by the subsidiary insurance companies controlled by Americo Life, Inc. Products are underwritten by Americo Financial Life and Annuity Insurance Company (AFL) or Great Southern Life Insurance Company (GSL), Kansas City, MO, and may vary in accordance with state laws. Not all policies and benefits are available in every state. AFL is authorized to conduct life insurance business in the District of Columbia and all states except NY, and health insurance business in the District of Columbia and all states except CT, ME, and NY. GSL is authorized to conduct health insurance business in the District of Columbia and all states except NJ, NY, and VT.