Call us: (+1) 888-451-8916 ABOUT BLOG CASE STUDIES INDUSTRIES ELIGIBLE EQUIPMENT PARTNERS CONTACT US REQUEST A QUOTE REQUEST SERVICE About Remi Industry experience and technical expertise that few can rival Why Choose Remi? Remi offers an extraordinary level of industry experience and technical expertise that few can rival. We are vendor neutral and recognize that our allegiance is to the customer. We use our knowledge and industry experience to make certain that organizations receive the best service at the right price. Our core values focus on having a positive attitude, providing open and honest communication, being customer-centric, having passion for the work we do, and being respectful. Remi Facts Founded in 1998 U.S. General Services Administration (GSA) Contract Holder Manages 29 State Contracts Awarded Inc. 5000 five consecutive years (2012-2016) Recipient of Charlotte Business Journal's Best Places to Work Award for 4 consecutive years (2015 - 2018) Our Mission: We empower our Customers to outperform by providing cost effective and innovative equipment care solutions delivered with passionate and dedicated service. Supporting the Industries We Serve $220M+ Saved by Remi Customers 22,000+ Unique Equipment Models Covered 38,000+ Service Events Managed Annually 4,500+ Certified Service Providers Our goal is to enhance performance, improve vendor responsiveness, and eliminate the distractions related to managing your equipment portfolio. But most importantly, we strive to extend the useful life of your electronic equipment and dramatically reduce equipment maintenance management and repair expenses. Meet Our Team Maintaining high levels of customer service is critical to the success of Remi’s Equipment Maintenance Management Program. Our company consists of more than 100 seasoned professionals, risk management & transfer specialists and technical equipment experts. This unique blend of capabilities enables us to provide our Customers with a team of knowledgeable professionals that understand their unique equipment maintenance needs and deliver proven solutions. Brent Howison Chief Executive Officer Van Miller Chief Financial Officer Dana Upshaw President & Chief Revenue Officer Our Believed Strategy We strive to extend the useful life of your electronic equipment and dramatically reduce equipment maintenance management and repair expenses. Remi Customers are satisfied after their service event. 96% Remi Customers report service vendors meet or exceed response time expectations. 95% Remi Customer retention rate. 93% Remi Customers are extremely satisfied after their service event. 88% Find out why Remi is THE best place to work! As one of Charlotte Business Journal’s 2015 Best Places to Work, winners were encouraged to participate in a video challenge. Remi’s video, showcasing a fun work environment focused on teamwork and customer care, ranked in the top 10! Company Awards Get Started Today Upload your current electronic equipment service agreements and let us provide you with an alternative quote. If we offer similar coverage for less, consider us. SUBSCRIBE TO BLOG REQUEST SERVICE REQUEST A QUOTE CONTACT US 6325 Ardrey Kell Road Suite 200, Charlotte, NC 28277 (+1) 888-451-8916 (+1) 704-887-2920 Contact Us BLOG Check out our new, educational blog to learn more about industry topics. Be sure to subscribe to receive the latest news. Read More. ABOUT REMI Remi is a leading provider of Equipment Maintenance Management Programs (EMMPs) for the healthcare, higher education, government and commercial market segments nationwide. Our EMMP reduces a client’s cost of maintaining a portfolio of equipment while delivering improved equipment performance, reduced equipment downtime, and enhanced customer satisfaction.