What our clients say about us THE PLANNING SHOP international Empowerment Through Enlightenment Our ability to build healthier brands earns us consistently impressive feedback from the people who count - our clients. At THE PLANNING SHOP international we are committed to working in partnership with our clients and their partner agencies to deliver consultancy-driven solutions, not just raw data. Our experience and skill at turning findings into consultancy-driven solutions is the key to successful brand building and the reason our clients have nothing but praise for our work. “THE PLANNING SHOP international delivered clear and convincing strategic recommendations on issues that were previously nebulous. They have the rare ability to concisely distil and represent complex issues without over-simplifying. Some of their key take-away slides were remarkable feats of intellectual integration.” Brand Associate Director, Genzyme “When a colleague called me in California to ask about you guys, I told him straight out, ‘it’s the only methodology I would use for concept testing. Anything else would just tell you about ‘winning’ and that is not what this is about.” Director, WW, Marketing Analytics, Pfizer “I haven’t identified another agency able to provide the combination of overall strategic input, good design, careful execution, on-time delivery and a ready-to-use final report.” Senior Market Research Manager, Abbott International “TPSi really focuses on understanding the client’s needs, so they can then propose the best solution in terms of approach, time, resources and deliverables. When it comes to concept testing, TPSi makes me very confident that we will get the most relevant and insightful information for taking business-building decisions.” Global Brand Manager, Global Division, Sanofi-Aventis “I wish to express my great content with the ‘emotional’ market research you conducted for ‘brand X’, which is probably the most constructive and well-thought MR presented to me to date. I believe the findings will truly make a difference for our product. The results are absolutely astonishing and enlightening. Thanks very much.” Senior Brand Manager, Pfizer “I am really pleased with the final report - it exceeded my expectations. We were looking for answers and this provided them. It was really easy to read, conveying the critical information to us clearly. This was a quality report.” Senior Market Research Analyst, BD Biosciences “I really like this because you know exactly what it is about the patient that causes them to treat, in a direct, unbiased and comprehensive way.” Director, GSA Oncology, J&J Driven to deliver quality for our clients In our specialised field of market research, efficiency is essential but it’s not the whole story. At THE PLANNING SHOP international not only do we provide our clients with consultancy-driven solutions, we deliver quality throughout the entire project. From handling requests for proposals (RFPs) to working with the client post-debrief, we focus on quality at every stage. We're so confident of our quality standards we ask every client to rate us out of 10 at the end of each project, and we publish the results here for everyone to see. We do this because we’re proud of our exceptional client-satisfaction levels. Our average client feedback score has been increasing over the last 3 years (now a record 8.8 out of 10) Home Brand Solutions Glossary of Techniques What Makes Us Different Who We Are Global Reach Experience Feedback Working Here Brochure Request Contact Us Terms & Conditions Privacy Sitemap