Home A family group Our activities Our expertise Our talents Our engagements HomeOur ExpertiseServing The TravelerCRM, A Vectalia France Service CRM, a Vectalia France service CRM, a Vectalia France service to get to know your customers better The CRM service offered by Vectalia France responds to the challenges facing communities to develop the use of public transport in their territory. Customer relationship management is now an essential element in winning over and retaining public transport travelers. Develop a customer relationship for: Get to know your customer better: data is constantly updated Maintain contact: follow the customer life cycle of transport, the school student who becomes a student, then active, then senior to maintain a continuous level of loyalty and from an early age to anchor mobility habits. Anticipate your needs: offer services to facilitate your procedures Thank you for your loyalty with a program of advantages: invitations (theater, museum, sports associations, etc.), contests, etc. Vectalia France's CRM service allows you to: Qualify and clean existing databases with continuous updating of customer information Know the mobility habits of your customers Keep the history of all contact moments Manage customer requests Disseminate satisfaction surveys with the establishment of a panel Produce customer relationship management performance reports Our expertise Observe the territories Mobility solutions Innovative services Serving the traveler CRM, a Vectalia France service Interact to better understand expectations Promotion actions to win over and retain loyalty Our internationally renowned technical partner Find out more Energetic transition Hybrid, electric, natural gas buses… Our expertise at the service of communities. Find out more Our talents Discover Vectalia France's chain of mobility professions Find out more News Discover the news of Vectalia France Find out more Legal notices I Credits I Contact I Our news

Home A family group Our activities Our expertise Our talents Our engagements HomeContact Contact Vectalia France Vectalia Perpignan Mediterranean Vectalia Béziers Vectalia intercity transport Vectalia Cambrai ZA Torremila - 420, rue Santos Dumont CS 70004 - 66027 PERPIGNAN Cedex Tel. 04 68 61 72 77 vectalia@vectalia.fr Legal notices I Credits I Contact I Our news

Accueil Un groupe familial Nos activités Nos expertises Nos talents Nos engagements ENERGETIC TRANSITION Support you to meet the challenges of climate change News Vectalia France is recruiting March 23, 2021 Gender Equality Index of Vectalia France subsidiaries March 23, 2021 In Béziers, a mobilization of teams to safely face COVID-19 April 20, 2020 Legal notices I Credits I Contact I Our news