Petrofer ABOUT US Open menu OUR PRODUCTS Open menu NEWS Search Careers Contact Us Language SUPPORT CONTACT US OUR PRODUCTS Home / Support OUR SUPPORT RANGE PETROFER has a global resource of highly technical personnel available to analyse, trial, optimise and support the chemistry used throughout the tissue, towel and other paper making processes. Our depth of knowledge, customer relationship understanding makes us the perfect partner in paper production. Uniquely in the paper industry PETROFER has the ability to call upon technology and resources from speciality sectors in its other industrial divisions allowing a wider portfolio of chemistry and skill than the competition. CONTACT US FIND OUT MORE Working together for productivity YOU MIGHT ALSO BE INTERESTED IN STOCK PREPARATION WET END YANKEE DRYER OUR PRODUCT RANGE IN DETAIL TECHNICAL AND CHEMICAL SURVEY WITH ADVICE PETROFER provide full paper machine chemical and technical surveys followed by recommendations for chemical supply and efficiency improvement. Support is constantly available to optimise the chemical additions and so provide the customer an efficient cost-effective paper production with consistent quality. TRIAL AND PROCESS OPTIMISATION Following any machine survey PETROFER will be involved in the chemical trial and process understanding with highly technical support, and once the improved process is accepted by the customer ongoing support will provided. ONGOING SUPPORT The full paper machine technical parameters are analysed constantly by the PETROFER paper chemicals team to fully appreciate the customer issues, problems, requirements and so constant improvement can be attained and a strong relationship with the customer achieved. This benefits the customer with increase process efficiency, quality, reduced maintenance and so improved profitability. . PAPER PROCESS AND CHEMICAL TRAINING PETROFER fully understand the need for technical understanding in the application and chemical handling within every paper mill. To achieve this, we offer training free of charge to all our customers and so a safer, more efficient partnership is established. PAPER MAKING PROCESS SIMULATIONS Within PETROFER’s extensive laboratory and technical center we can simulate the difficult paper making processes seen in the whole of the paper making world and consequently can developed and optimise chemistry to meet all our customers requirements. CONTACT US OUR PRODUCT APPLICATION EXAMPLES A leading global tissue producer required assistance to understand some issues they were experiencing in their Yankee cylinder area. PETROFER with its knowledge surveyed the customer machine and simulated the issue and technical requirement in their laboratory. Following this small-scale laboratory analysis, the process was upscaled to the paper machine and successfully trialled. The new chemistry was adopted and supported to enable process efficiency improvement and better quality of paper. OUR PROMISES TO YOU Customer Focused High flexibility & rapid response The latest technology Application support & customer service Long-term partnership OUR MISSION YOUR BENEFITS Reduction of total cost of ownership A supplier to help through all stages of process optimisation Reduction of chemical usage through understanding customer requirements Synergy across the products used in the paper making process Higher process efficiency and reliability Reduced maintenance and downtime Relationship understanding and rapid response to customer needs A partner in paper making from pulp to consumer Improvement of the environmental balance Optimised process controls and chemistry to reduce waste and energy Continual searches for new Sustainable technology An ethical understanding, listening partner to help reduce environmental impact CONTACT US GLOBAL NEWS PETROFER TURKEY – NEW PRODUCTION AREA AND WAREHOUSE With the rapid development of the Turkish Industry over the last 40 years, and the simultaneous increase in demand for industrial lubricants, PETROFER Turkey has… PETROFER: THE COMPLETE SOLUTION FOR ALL HEAT TREATMENT PROCESSES Pre-HT washing, hardening, final cleaning – the complete solution for all heat treatment processes The focus is increasingly turning towards component cleanliness in thermochemical processes… PETROFER BEE PROJECT – INTRODUCTION OF A NEW BEE COLONY PETROFER places great importance on nature conservation and sustainability. As a result, we are actively involved in nature and environmental initiatives to protect bee species… WHY WORK WITH US There are many oil and chemical companies, but which is the right one for you? From customer focus to improved environmental performance: we give you six strong arguments why you should work PETROFER. WHY PETROFER We listen. We develop. We deliver. 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