Sign in Support Home Products Software and Drivers Diagnostics Contact Us Business Support My HP Account 2 Feedback HP Computer Support Download drivers Check warranty status Contact us Ask our Virtual Agent > Thinking of upgrading to Windows 11? Before you do, you’ll need to see if your PC can run Windows 11. Some computers may have components that do not meet the Windows 11 minimum hardware requirements. Be sure to read the Windows 11 Upgrade Guide (see links below) for more information. Windows 11 Upgrade Guide More support options for this topic More support information around Windows 11 Need Windows 10 Support? Fix problems booting or turning on your PC Learn what to do if you have a blank or black screen, flashing LEDs or beep codes, if the boot stops at the logo screen, or if you have an error message in a black or blue screen. Fix Boot issues More support options for this topic Operating System Not Found Error Message Appears On Black Screen Boot Device Not Found (3F0) or Automatic Repair Errors Fix problems related to audio Use our quick and easy automated solution to resolve common audio problems with your PC. Find solutions to audio, speaker and headphone issues. Fix audio issues More support options for this topic No Audio Device is installed Message Displays No Sound from the Speakers or Headphones (Windows 7) Fix display and touchscreen problems Resolve problems with your display or touch panel, and learn how to configure it correctly. Fix Display issues More support options for this topic Troubleshooting HDMI Display and Sound Issues (Windows 10, 8, 7) Diagnosing a Liquid Crystal Display (LCD) for Damage Identify your computer for manuals and specific product information Let HP detect your product Find out more Or, enter your serial number, product number or product name Or, enter your serial number, product number or product name Submit Sign in to select a saved product Select a product type for tips on finding your serial number Laptop Desktop Search our knowledge library Search our knowledge library Search DIAGNOSE HARDWARE ISSUES We’ll diagnose and get your hardware working fast and reliably START YOUR REPAIR REQUEST NOW Country/Region:Ireland About Us Ways to buy Support HP Partners Stay connected Recalls| Product recycling| Accessibility| Site Map| Privacy| Use of cookies| Personal data rights| Terms of use| Consumer legal guarantee © Copyright 2021 HP Development Company, L.P. | HP IRELAND - VAT ID: IE9Y63215O Your Privacy We use cookies (or similar technologies) to personalize content and ads, to provide social media features and to analyse our traffic. By clicking "Accept ", you agree to this and the sharing of information(What data we collect) about your use of our site with our affiliates & partners. You can manage your preferences in Cookie Settings, withdraw your consent at any time or find out more about Use of cookies.. Reject All I ACCEPT MORE OPTIONS