ESTHETICS ABOUT SERVICES PATIENT RESOURCES COVID-19/PRACTICE UPDATE CONTACT PRESS BLOG COVID-19/PRACTICE UPDATE COVID-19/PRACTICE UPDATE LIMITED APPOINTMENTS & STAFF: We are spacing out appointments, due to safety protocols and currently working with a limited staff. Because of these factors, there may be limited appointment slots available, compared to pre-pandemic times at our practice. With a high influx of calls and Email messages, we will do our very best to respond back, as soon as we can. Current/existing patients with urgent medical issues will have priority. Available appointments will go to current/existing patients first. If it’s been more than 5 years since you were last cared for at our practice, then you will be considered a new patient. We appreciate everyone’s patience and understanding, during this challenging time. NEW PATIENT APPOINTMENTS: We are receiving many new patient inquiries, and we thank all prospective patients for their interest in our practice. Unfortunately at this time, we are accepting new patient appointments on a limited basis. If you have been seen at our practice, but it has been 5 or more years, you will take precedence over someone who has never been seen at our office. If you are a family member of a current/existing patient, then you will also take precedence over someone who has never been seen at our office. If you have never been seen at this practice, and would like to be on a waiting list, please email us at: info@hellohappyskin.com. We ask for you to only email us your interest, and to not call the office. With a limited staff, responding to new patient calls can hinder us in providing quicker responses to our current/existing patients. We may not be able to respond back to new patient phone calls, in a timely manner; therefore we highly encourage Email correspondence instead. Once we are able to schedule new patients, we will go down the waiting list. We are truly grateful for the opportunity to serve new patients, and we are hoping to fulfill that in the near future. RESTRICTED/LIMITED IN-PERSON OFFICE VISITS: Since mid-March of 2020, we have been providing telehealth visits for most evaluations. Telehealth visits are performed like regular office visits, but done over the phone vs. face-to-face encounters. Our patients have been completely satisfied with “telephone” evaluations, involving various conditions dealing with the hair/scalp, skin and nails (i.e. eczema, psoriasis, skin rashes, acne, rosacea, hyper/hypo-pigmentation, scarring/keloid, folliculitis, hair loss, scalp conditions, suspicious moles, nail fungus, etc.). The time lengths of the telehealth/telephone visits are just as long as face-to-face visits and billed the same as a regular office visit. Costs of all evaluations are still dependent upon time, complexity of the condition(s) being treated, and whether you are being seen as a new vs. established patient. We realize that certain evaluations do require face-to-face encounters, such as a full skin exam. WORKING TOGETHER: We thank everyone in advance, for your understanding and cooperation. We are observing and learning daily, and making necessary adjustments that can make our practice more efficient. But the safety of all our patients and staff still remains our highest priority. Please stay safe and well! Esthetics Center for Dermatology VISIT US 353 CLEMENT AVENUE CHARLOTTE, NC 28204 DIRECTIONS MAKE AN APPOINTMENT TEL: 704.370.2700 FAX: 704.370.2702 INFO@HELLOHAPPYSKIN.COM FACEBOOK TWITTER GOOGLE+ BLOG ABOUT SERVICES PATIENT RESOURCES COVID-19/PRACTICE UPDATE BLOG PRESS CONTACT © ESTHETICS CENTER FOR DERMATOLOGY. MADE BY RMD.