Customer Login Navarino Crew Welfare At Navarino, we can provide you with the tools to make crew communications straightforward and affordable to keep your crew satisfied that they are as connected at sea as they are used to on land. At the same time we give you, the ship operator, full control over what your crew can do online. Crew Calling INFINITY CREW CALLING PINS INMARSAT CHATCARDS OR PINS This is a chat card service whereby instead of users accessing a shore-based platform for crew voice calls (such as Inmarsat Chatcard service), they are using pins that access Infinity to authenticate and operate. Units are decremented and once fully used they expire. Alternatively, users onboard can be “permanently” registered to have an allowance that resets at predefined periods of time (e.g. every month). Finally, with Infinity, users have the option to replenish or top up a registered user PIN. Users buy PINs from the shipping company and not from Navarino as they are using capacity (airtime) already charged to the shipping company in the form of a monthly allowance package. Itemized statements of all calls generated by Infinity are clearly marked and separated in Navarino’s monthly FB bills, giving a split billing capability to the operators. Crew email INFINITY DATA PINS (E-MAIL WITH ATTACHMENT) INMARSAT CHATCARDS (E-MAIL TEXT ONLY) Using the Infinity Data Pin, crew members and ship managers benefit from the following: Crew email with attachments Real-time exchange of crew email messages Eliminates the need to manage crew mail boxes Option to limit the size of emails via Infinity advanced filtering Compliance with future ITF rules Crew enjoy the privacy of having their own email box Use the same email address on any ship or on shore Crew Internet FEATURES BENEFITS Infinity Data PINs Navarino offers through Infinity a typical internet café application for any vessels using FleetBroadband or VSAT or any other IP based communication system. Crew members enter a pin number and password, to have access to the internet. They can connect either by cable to Infinity or through a local wireless hub (if available). Upon opening a Web Browser on their personal laptops or on a shared PC onboard, users are asked for identification. If successful, they are given an allowance in denominations of 25, 50 or 100 Mbytes which can then be used at will during multiple sessions until expired. Different denominations are also available upon request, or alternatively, PINs can have a time-based denomination and operate only within specific time frames. Alternatively, it is possible to register “permanent” users and give them a specific allowance that resets at a predetermined time or volume intervals (e.g. every month 100 Mbytes browsing that resets OR two hours per day browsing). It is also possible for permanent users to purchase bandwidth on demand, should their allowance be insufficient or if according to company policy there is no allowance at all. With this service, a special pop-up box is always displayed, showing the current usage patterns and available Mbytes, among other things. Users can access any “internet” type traffic through this service (depending on the firewall rules and filters). The Infinity solution provides compression and proxy for standard web and email access (HTTP protocol in port 80). Any other type of internet activity (unknown/unmanaged by Infinity ) can be accessed, using any type of broadband connection. Finally, with Infinity’s crew internet service, different policies can be set for different categories of users. Each unique PIN has 12 digits (username and password) Light Surfing On Demand: The crew members have the option to start light web browsing (meaning that they visit the light or mobile version of websites), by simply clicking the “Light surfing on Demand” icon on the Infinity welcome screen Advanced Content Filtering: Shipping companies can choose which categories of websites should be blocked onboard. Infinity Advanced Content Filtering uses various methods to block content including phrase matching, picture filtering and URL filtering Site restriction: Filtering (Black/White listing) of which websites the crew members are allowed to visit “Fleet wide” or “per vessel” firewall options Internet traffic generated using Infinity PINs service is compressed when used on through full version of Infinity A special pop-up box is always displayed that shows the current usage patterns and available Mbytes, among other things Anti-Virus: all web traffic is scanned automatically against viruses Idle Timer: logs out after 5 minutes of inactivity Crew Internet time slots: usage allowed within specific times and on a daily basis can be configured Expiry date: 12 months after the first connection Default Pin denominations are 25MB, 50MB and 100 Mbytes. Customized denominations are also available upon request, or alternatively, PINs can have a time-based denomination and operate only within specific times of day. Documentation Related Content Ku Band GSM Connect Secondary Solutions Iridium Certus Do you need our help? NAVARINO COPYRIGHT 2021 - ALL RIGHTS RESERVED. We and our partners use technologies such as cookies, and we process personal data, such as IP addresses and cookie identifiers, to tailor ads and content to your interests, to measure the performance of your ads and content, and to gain in-depth knowledge of the audience that saw the ads and the content. Click below to agree to the use of this technology and the processing of your personal data for these purposes. You can change your mind and change your consent options at any time by returning to this site. I AGREE PRIVACY POLICY PREFERENCES