Cookie policy Introduction This general note on the use of cookies by Technogym S.p.A. refers to the websites www.technogym.com, www.mywellness.com, pro.mywellness.com, cloud.technogym.com. Specific details regarding the cookies used by the site www.technogym.com are provided at the bottom of this notice, along with instructions on how to enable or disable these. Definitions, characteristics and application of the regulation Cookies are small data files that websites send to and store on the user’s computer or device. These files are then re-sent to the websites following their next visit. Cookies are used to remember the user's actions and preferences to enhance the performance and usability (such as login data, selected language, font size, other display settings, etc.) so that these do not have to be reset when the user returns to the website or browses the website pages. Therefore, cookies are used for authentication and session monitoring purposes as well as to store information concerning the activities of users who access a website, and may also contain a unique identification code that makes it possible to track the user's browsing history on the website itself for statistical or advertising purposes. When browsing a website, users can receive cookies on their computer or mobile device from websites or web servers different than the ones being visited (so-called third-party cookies).In certain cases, cookies are technically necessary for website operation, and as such, certain operations cannot be performed without these There are various types of cookies, which vary according to characteristics and functions, and these can remain in the user's computer or mobile device for different periods of time: so-called session cookies, which are automatically deleted when the browser is closed and persistent (or stored) cookies, which remain in the user's device until the predefined expiration date. In accordance with current international regulations, the user is not always required to provide express consent for the use of cookies. Specifically, technical cookies used for the exclusive purpose of transmitting information across an electronic communications network, or those strictly necessary for providing a service specifically requested by the user –in other words cookies which are crucial for website operation or essential in order to allow the user to perform certain activities - do not require consent. Conversely, “profiling cookies”, which are used to create user profiles and send advertising materials which correspond with the preferences demonstrated by the user while browsing online do require prior user consent. Types of cookies used by websites and options for enabling/disabling these The site technogym.com uses the types of cookies listed in the table at the bottom of this notice. The site allows users to enable or disable the cookies used as indicated below, except in the case of third-party cookies: for the latter, the user must refer directly to the instructions as provided by the respective operators (see section below on “Third-party cookies”) Cookies are categorised as follows: Technical cookies - browsing or session cookies - strictly necessary for website operation or to allow users to make full use of website content and services. Analytics cookies, which provide the website operator with an insight into how the website is used. These cookies are not used to collect information relating to the identity of users or any personal data. Information collected is processed in an aggregate and anonymous manner. Functional cookies, used for activating specific website functions and for selecting certain criteria (such as language, the products selected for purchase etc.) in order to improve the service provided. ATTENTION: disabling technical and/or functional cookies may render it impossible to view the website or result in certain services and functions of the website being unavailable or not fully functional, and users may be forced to change or manually re-enter certain information or preferences each time they visit the website. Third-party cookies - website or web server cookies not sent by the owner, used for the third party's own purposes. These also include profiling cookies. Please note that these third parties, as listed below (with hyperlinks to their relative privacy policies) act as autonomous data controllers for the data collected through the cookies they send. As such, users must refer to the personal data and information processing policies and consent forms (for enabling and disabling the respective cookies) for each of these third parties. In addition, please note that, with reference to Google analytics cookies, tools have been adopted for reducing ease of identification via these cookies, through the masking of significant portions of the IP address. The use of these cookies has also been set so that the supplier (Google) can only use them in order to provide the service in question, storing them separately and not “enriching” or “cross referencing” data with other information in its possession. The links to the respective notices regarding the use of cookies (as required by the Provision Simplified arrangements to provide information and obtain consent regarding cookies – 8 May 2014) are listed below: http://www.google.it/intl/it/policies/privacy/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage https://www.google.com/intl/fr/policies/privacy/ We will not use cookies to collect personally identifiable information about you. However, you can choose to reject or block the cookies sent by our website or any third party suppliers by changing your browser settings. The details of the first-party cookies used by the site are listed in the table below. How to view and change the cookies using your browser Users can select which cookies to authorize by following the instructions given by the websites, which can be accessed via the links above. In addition, users can authorize, block or delete (fully or partially) cookies using specific browser functions: however, if all or some of the cookies are disabled, it may no longer be possible to view the website or use some services in full, and/or certain website functions may not be available or may not function correctly and/or users may be required to change or manually re-enter certain information or preferences each time they visit the website. For more information on how to set cookie preferences via your browser, please see the following instructions for each browser: Internet Explorer Firefox Chrome Safari Instructions for managing Cookies Below, users can choose and specifically indicate which cookies they wish to authorize. Users are informed that if they do not authorize technical cookies, it may no longer be possible to use the website, to view its contents and to use the relative services. Disabling cookies may result in certain services or functions of the website not being available or not working properly, and users may be forced to change or manually re-enter certain information or preferences each time the site is visited. The non-authorization of third-party cookies does not have any effect on use of the website; however, since these cookies are sent exclusively by third parties, and in light of the fact that the website operator does not control the sending of these cookies to the user terminal, the latter can only be disabled by accessing the consent forms provided by the above-mentioned third parties, if available, or alternatively, through the browser settings. The links to the privacy policies and any consent forms for use of third-party cookies on this site are provided above in the section on Types of cookies used by websites and options for enabling/disabling these. With regard to cookies sent directly by the site operator, as well as those sent through the procedure made available on this page, the user can block or delete cookies (either completely or partially) using the specific browser functions (see the example above). User preferences with regard to website cookies will be stored by a technical cookie designed for this purpose, with the characteristics indicated in the cookie table. However, these cookies may not function properly in some circumstances: in this instance, we recommend deleting unwanted cookies and preventing the use of these through the browser functions. User preferences with regard to cookies will be reset where the user uses different devices or browsers to access the website. name domain service type expirationDate Purpose __qca .technogym.com if you’re logged in to WordPress when you visit then you’ll get all of the WordPress cookies. 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Technical Cookie 1 year Updates social sharing counters for the page __atuvs www.technogym.com Stores the number of shares on a page. Technical Cookie 10 minutes Social sharing platform reference Id _hjIncludedInSample www.technogym.com Session-based cookie set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. Technical Cookie session Website optimization tool external user identifier CACHED_FRONT_FORM_KEY www.technogym.com Technical Cookie Technical Cookie 24h Browsing session CATEGORY_INFO www.technogym.com Technical Cookie Technical Cookie session Information on the product categories viewed fpls_ga www.technogym.com HTTP Cookie HTTP Cookie 24h External content delivery platform technical cookie fpls_ga_gid www.technogym.com HTTP Cookie HTTP Cookie 1 year External content delivery platform user identifier LAST_CATEGORY www.technogym.com Technical Cookie Technical Cookie session Last category viewed liveagent_oref www.technogym.com Cookie set by SalesForce required for chat functionality Technical Cookie 10 years Information on live chat session liveagent_ptid www.technogym.com Cookie set by SalesForce required for chat functionality Technical Cookie 10 years Information on live chat session liveagent_sid www.technogym.com Cookie set by SalesForce required for chat functionality Technical Cookie session Information on live chat session liveagent_vc www.technogym.com Cookie set by SalesForce required for chat functionality Technical Cookie 24h Information on live chat session VIEWED_PRODUCT_IDS www.technogym.com Technical Cookie Technical Cookie session List of most recent products viewed visited www.technogym.com Technical Cookie Technical Cookie 10 minutes Visited website information adiErr .technogym.com HTTP Cookie HTTP Cookie 24h Unclassified fs_uid .technogym.com Technical Cookie Technical Cookie session Unclassified geoip .technogym.com Technical Cookie Technical Cookie 2 days Unclassified geoip-js .technogym.com Technical Cookie Technical Cookie 2 days Unclassified _hjShownFeedbackMessage www.technogym.com This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. Technical Cookie 1 day Website optimization tool technical cookie liveagent_chatted www.technogym.com Cookie set by SalesForce required for chat functionality Technical Cookie session Live chat session concluded identifier __atssc www.technogym.com AddThis Technical cookies 1 month Show buttons to share content on social media __atuvc www.technogym.com AddThis Technical cookies 1 year and 1 month Show buttons to share content on social media __atuvs www.technogym.com AddThis Technical cookies 1 hour Show buttons to share content on social media __qca .technogym.com QuantCast Analytics cookies 1 year and 1 month Pooled analysis of visits on the website _dc_gtm_UA-(*) .technogym.com Google Analytics Analytics cookies 1 month Pooled analysis of visits on the website _fbp .technogym.com Facebook Analytics cookies 90 days Pooled analysis of visits on the website _ga .technogym.com Google Analytics Analytics cookies 2 years Pooled analysis of visits on the website _gac_UA-(*) .technogym.com Google Analytics Analytics cookies 90 days Pooled analysis of visits on the website _gat_UA-(*) .technogym.com Google Analytics - Google Tag Manager Analytics cookies 1 hour Pooled analysis of visits on the website _gcl_au .technogym.com Google Analytics - Google Tag Manager Analytics cookies 90 days Pooled analysis of visits on the website _gcl_aw .technogym.com Google Analytics - Google Tag Manager Analytics cookies 90 days Pooled analysis of visits on the website _gid .technogym.com Google Analytics Analytics cookies 1 day Pooled analysis of visits on the website _hjAbsoluteSessionInProgress .technogym.com HotJar Analytics cookies 30 minutes This cookie is used to detect the first pageview session of a user. _hjTLDTest .technogym.com HotJar Analytics cookies Session This cookie is set by HotJar while the service tries to determine the most generic cookie path _hjid .technogym.com HotJar Analytics cookies 1 year This cookie store the HotJar user ID _uetsid .technogym.com Microsoft UET Analytics cookies 1 day Pooled analysis of visits on the website _uetvid .technogym.com Microsoft UET Analytics cookies 16 days Pooled analysis of visits on the website clrncegclid .technogym.com Genie Goals Technical cookies 1 month Marketing campaign analysis clrncepdg .technogym.com Genie Goals Technical cookies 1 month Marketing campaign analysis clrnceppc .technogym.com Genie Goals Technical cookies 1 month Marketing campaign analysis clrncepppc .technogym.com Genie Goals Technical cookies 1 month Marketing campaign analysis frontend .technogym.com Genie Goals Technical cookies 12 hours Browsing session optimizelyEndUserId .technogym.com Optimizely Technical cookies 6 months Unique user ID used by Optimizely when loading experiments sfcampid www.technogym.com www.technogym.com Technical cookies Session Marketing campaign id geoip www.technogym.com www.technogym.com Technical cookies 1 month This cookie stores the detected user language in order to load the most appropriate store view login_user www.technogym.com www.technogym.com Technical cookies 1 day The user email used for authentication mkt_token www.technogym.com www.technogym.com Technical cookies 1 day Authentication token to validate user requests role www.technogym.com www.technogym.com Technical cookies 1 day The user role inside the Marketing Support platform token www.technogym.com www.technogym.com Technical cookies 1 day Authentication token to validate user requests user_lang www.technogym.com www.technogym.com Technical cookies 1 day The user preferred language for content retrieval *multiplicity of cookies with the same root MOUSEFLOW: In addition to the above this website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at https://mouseflow.com/opt-out. If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at privacy@mouseflow.com. For more information, see Mouseflow’s Privacy Policy at https://mouseflow.com/privacy/. For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/. For more intormation on Mouseflow and CCPA visit https://mouseflow.com/ccpa Chat Call us Write us United Kingdom PRODUCTS Treadmills Bikes Ellipticals Rower Strength Exercise tools Personal Line Wear & Gear SUPPORT Contact us Marketing support Room planner Technical Support Manage your account Sales conditions Store COMPANY Who we are Business Newsroom Technogym Talks Work with us Send us your ideas Investor relation CONNECT WITH US instagram facebook twitter linkedin DOWNLOAD TECHNOGYM APP Safe use of Technogym Products Modern Slavery Statement Privacy Policy Cookie Policy Terms Of Use Sales conditions Products and services supplied in UNITED KINGDOM by TECHNOGYM U.K. Ltd.Two The Boulevard, Cain Road, RG12 1WP, Bracknell Fully paid up capital GBP 100.000 Website operated by TECHNOGYM S.p.A.VIA CALCINARO 2861,47521 CESENA (FC) Fiscal code and VAT: 06250230965 Certified Electronic Mail (PEC): technogym.amministrazione@legalmail.it Company registration number at the Forlì-Cesena Register, REA 315187 Fully paid up capital Euro 10.066.375,00 Siae License 201500000083