What we do Business issues Case studies Blogs ClearSight Contact Twitter LinkedIn Business banking service quality Independent service quality survey results Business current accounts - latest results As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers in Great Britain and approximately 600 customers of each of the 5 largest business current account providers in Northern Ireland if they would recommend their provider to other small and medium-sized enterprises (SMEs). The results represent the view of customers who took part in the survey. For the latest published results, please select the region you wish to view below. You can learn more about the methodology used in this survey here. You can learn more about the personal banking service quality here. Previous Results Published: Great Britain February 2021 Northern Ireland February 2021 Great Britain August 2020 Northern Ireland August 2020 Great Britain February 2020 Northern Ireland February 2020 Great Britain August 2019 Northern Ireland August 2019 Great Britain February 2019 Northern Ireland February 2019 Great Britain August 2018 Northern Ireland August 2018 You might also be interested in... Listening to Intermediaries Mobile Banking App CX Benchmarking Property and Real Estate Research KEY BENEFITS Click here to find out more about our work in the financial and business sectors Click here to learn more about the Business Opinion Omnibus Click here to learn more about the SME Finance Monitor CASE STUDIES Blogs What we do Business issues Case studies Blogs Contact Coronavirus Connect Latest opinion Five things we learned from our mystery visits to Scottish Attractions Sustainability in Indonesia – it’s development stupid! Cultural attractions ‘should’ inform visitors about links to slavery - our research reveals Latest tweets @BVA_BDRC Great to be featured in @TravelDailyNews International recently for our sustainability webinar with @BVA_BDRC. Those who offer consumers sustainable choices stand to gain a great deal and establish a long-term advantage. Read the full story herehttps://www.traveldailynews.com/post/green-growth-provides-opportunity-for-travel-and-hospitality-industry-according-to-new-research … Yesterday we hosted a Christmas event in support of @Coram, where we decorated our own gingerbread cookies, put up decorations in the office and on our tree, enjoyed mulled wine and listened to some Christmas music! A massive thank you to everyone who donated and came along!pic.twitter.com/XyfEVmfQCM BVA BDRC Privacy Notices Terms & Conditions Corporate Social Responsibility Careers at BVA BDRC Statutory Information Quality Policy