factory TOURS STEINWAYS are still handmade in the STEINWAY New York and Hamburg factories, as they have been since 1880. Experience the making of a STEINWAY from wood selection to polishing to final tuning at the Astoria, New York factory. Factory tours are offered from September through the end of June. They occur once a week on a Tuesday, and go from 9:30am until noon, for a maximum group of 16 people. The factory has a limited schedule, so tours must be booked in advance. During the factory tour, you’ll witness the entire process of creating a STEINWAY, starting with the raw wood (maple, walnut, pear, spruce), to the various veneers (mahogany, rosewood, pommele), to the final tuning, and end with viewing a display of multiple STEINWAYS in an acoustically sensitive setting. TOUR DETAILS The Steinway Factory Tour is a visit to a working factory, and because work is being done constantly and everywhere, there are conditions and restrictions for tour participants, so please note that: The factory is large and the tour covers a significant area. You must be able to stand and walk for one and a half to two hours. The tour includes 3-4 flights of stairs. Tour minimum age is 16 years old. There is neither seating nor rest areas available, and there are no restrooms available on the shop floor. Open shoes, sandals, flip flops, etc. are not permitted on the tour. Canes, walkers and wheelchairs are not permitted on the tour. Individuals with pacemakers or similar devices will not be allowed on the tour. (Factory equipment may interfere with the device.) Note that tour participants will be exposed to dust and chemical odors. Visitor parking is extremely limited near the factory. Street parking is an option, though it may be limited, too. The factory is about a 15-20 minute walk from the Ditmars N/Q line (the factory is a little over a mile from the subway). If visitor parking is full, there is a public parking garage, open 24/7. The garage entrance is located on Steinway Street off the corner of 20th Avenue (between 20th Avenue and 19th Avenue). Applicable fees apply. Photography is not permitted. To schedule a tour, please contact us at tours@steinway.com or 718-721-2600. Tickets are $10 each. To purchase tickets, click below to go to our Eventbrite site. PURCHASE TICKETS STEINWAY & SONS ONE STEINWAY PLACE, ASTORIA, NY 11105 VIP TOURS For a truly one-of-a-kind experience — join STEINWAY for a VIP Factory Tour. Limited to groups no larger than six, this tour is designed for pianists and connoisseurs and concludes with an exclusive white-glove STEINWAY selection experience. LEARN MORE visit STEINWAY Find a retail location to see a STEINWAY piano in person. FIND A LOCATION contact US Have all your questions answered — by phone or email. our NEWSLETTER Keep abreast of STEINWAY & SONS in the news and the arts. STAY IN TOUCH About Contact Us Press Information Careers Tours Privacy Policy Terms & Conditions Become a Dealer Institutions ©2018 Steinway & Sons. Steinway and the Lyre are registered trademarks. One Steinway Place, Astoria, NY 11105 - (718) 721-2600