Contact Us Today: 866-632-1291 PRODUCT SEARCH ABOUT PRODUCTS CAPABILITIES MARKETS RESOURCES NEWSROOM CONTACT US eStore Culture Services Culture Our Core Values Awards Quality Management Testimonials Careers Contact Us AquaPhoenix Scientific Inc. 860 Gitts Run Road Hanover, PA 17331 Local: 717-632-1291 Toll-Free: 866-632-1291 info@aquaphoenixsci.com CULTURE We’ve worked hard to establish a corporate culture in which each employee is committed to safety, quality control and customer service. With these priorities driving our business, we are confident we will remain an industry leader, dedicated to building long-term relationships with our customers. To maintain our high standards of service and customer support, continuous improvement is at the core of AquaPhoenix. Through lean manufacturing initiatives, we are always looking for ways to reduce waste and improve efficiency. Every aspect of the company is being improved – from test kit manufacturing, to customer service, to technical support and development. We feel this constant evolution is vital to our success and we will always work hard to provide the best customer experience. Customer Service With a “Can-Do” Attitude Our customers quickly realize that we are committed to doing whatever it takes to satisfy their needs. Whether it’s providing a custom reagent, sourcing that hard-to-find item, or delivering fast and efficient assistance, our employees are always willing to go above and beyond to find the solution. With customer-friendly services like our no minimum order restrictions, free private labeling, no rush processing fees and hassle-free customer returns, it’s easy to do business with us. Employees Make the Difference We attribute our continued success to our great team. We feel it’s important to assist our employees in their efforts to maximize their potential while encouraging them to “think outside the box” when seeking innovative solutions for our customers. We’ve created a climate that places a high value on teamwork, encouragement and communication. Our C.S.I. board (Concerns, Suggestions and Improvements), posted in the warehouse, allows for an open platform where employees share ideas to make improvements throughout the company. Employees are also involved in internal and external training and certification programs to strengthen their professional development. Community Commitment Staying involved in, and giving back to our local community and beyond is also important to us. Each year we sponsor events where employees are able to enjoy time together both in and out of the workplace. We rally in support of the American Cancer Society, Hanover YWCA, Pure Water for the World and other causes. Employees work hard to fundraise money for a variety of events and every donation is matched, dollar for dollar, by the company. Additionally, we frequently work with local schools to provide tours, learning experiences and equipment donations in support of science education. Take a virtual tour of AquaPhoenix How we came up with the name AquaPhoenix Home About Products Capabilities Markets Resources Newsroom Contact Us Privacy Policy eStore Sitemap Copyright © 2021. All Rights Reserved. Site Credits Connect With Us: Please note our adjusted Thanksgiving Holiday schedule. Holiday Schedule