Technical service request Subject * Type * Type * A unit down B-still working / error message C maintenance D-Spare Parts E-CFRP I installation O-Others Q complaint Q-Report 8-D Q report QAB T-Damage in transit U-Documentation request V-Workshop Repair W-Warranty Activation Report X-Invoicing Y-DOA (Defective On Arrival) Z-Technical Request Salutation * Salutation * - Mr Mrs title title - Dr. Prof. Prof. Dr. Name * First name * Company * Department Street * ZIP * Place * Country * phone fax Email * Device type Serial number * Error description * Error Description * bacterial contamination description failure dead on arrival display failing insufficient info - spare part request error message on display hydraulic leaking refrigerant leaking not enough or no pump power not enough or no heating power not enough or no cooling power completely out of order corroded conspicuous running noise or smell problems with delivery mechanical damage (fracture, scratches) defective measurement device problems measuring autosampler problems problems with the automatic rinsing system interface problems control problems/deviation software failure problems with the measuring stand problems with the heat transfer fluid transport damage soiled / dirty Fehlercode (wenn im Display vorhanden) We collect and process the personal data given in the form on the basis of Article 6 (1) (f) GDPR in order to process the requested request for you. The data collected will only be stored by us for as long as is necessary to process your request and to contact you. Then they will be deleted. You can find additional data protection information in our data protection declaration . I've read the privacy policy. * Send Empty form