Our NSAI Certified ISO 9001:2015 Quality Management System (QMS) reflects our ongoing commitment to build repeatable quality into our products and services “the first time.” The QMS succeeds through the personal commitment of our president and is implemented through a comprehensive management system designed to empower individuals, promote teamwork and focus on customer satisfaction while continually improving work processes across the organization. Control Measures Control measures are built into the QMS to maintain accountability and responsibility for program support services. We use control measures to identify potential problems early so we can take immediate corrective action while meeting milestones and quality standards set for every project. Below are the control measures used to monitor and maximize quality performance. Control Measure Purpose Data Collection Method Reports Current status of program, projects, systems Staff input and automated systems available online Milestones Monitor schedule and project progress Comparison of planned to actual milestones available online Visits On-site verification of support services Personal observations, informal face-to-face communications Periodic Meetings Obtain customer guidance and feedback Written notes, minutes, action items, and milestones available online User Feedback Gauge user satisfaction / dissatisfaction Regular informal meetings with customer managers. QA Routing Review Form available online Employee Training To assure that all employees obtain the most recent information pertaining to their area of competence Corporate Human Resources Department maintains records of all training classes attended by employees Financial Reports Identify financial status, issues, and problems, ensure accuracy Corporate financial management system reports. PM verification of reports available online Quality Policy ASI is fully committed to presenting our customers with the superior solutions they require while maintaining high value and cost-effectiveness. we plan to achieve this quality by: Providing expert products and services in a timely, efficient manner Using open communication with customers to ensure the accuracy of deliverables Continuously monitoring key business metrics essential to the fulfillment of our responsibilities to customers Training, involving, and motivating employees to enable them to perform their best work every day Continually improve our services and performance Quality Policy Suggestion Form ASI takes all submissions seriously. If you provide your name and telephone number, someone will contact you concerning your suggestion. Please provide as much detail as possible so that we fully understand your issue. Your suggestion will be emailed to the ASI Quality Assurance Department. Action Type: Process Improvement Corrective Action Name* First Last Phone* Company Address Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos Islands Colombia Comoros Congo, Democratic Republic of the Congo, Republic of the Cook Islands Costa Rica Croatia Cuba Curaçao Cyprus Czech Republic Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini (Swaziland) Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Holy See Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Northern Mariana Islands Norway Oman Pakistan Palau Palestine, State of Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia South Korea South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Islands Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu US Minor Outlying Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland Islands Country Action Request Summary Detailed Problem Request Corporate Headquarters 615 Lynnhaven Parkway, Suite 104, Virginia Beach, VA 23452 Corporate Office 330 Crossing Blvd., Suite 300, Orange Park, FL 32073 USA Offices Crystal City, VA Havelock, NC Oklahoma City, OK Patuxent River, MD San Diego, CA Get in Touch 757-340-9070 904-637-2020 Follow Us Email Us Name* First Last Phone Email* Message Home Products Services Training News Careers Contact The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement. ©2021 Andromeda Systems Incorporated. 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