Home About For Businesses Residential Roofing Customer Surveys Locations Contact Customer Surveys Thank You For Trusting RPI! In today’s customer service, the sales cycle does not end after you hammer in the last nail in a client’s roof; rather, your roofing service should extend far beyond the completion of a repair. Here at RPI Roofing, our motto is ”Do Right”, we try to do right with every job we come across. This survey is part of our duty to you, the customer, to make sure we up hold that moto because the goal is to end up with a quality roof installation and a satisfied customer. We always appreciate a review as well!!! Customer Survey Name * Email * Phone Number Address When calling our office, the office staff was polite and helpful with setting up an estimate time to fit your schedule 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied Your estimator called prior to arrival and arrived within the scheduled window of time provided 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied Your estimator throughly explained the scope of work and answered any questions you had in regards to the estimate 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied You were notified of your start date and when to expect the material delivery, debris truck and installation crew Yes No Our crew(s) were courteous and respectful of the property, taking proper care to protect the exterior (decks, landscape, etc.) 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied While working on your project our crew(s) were polite and able to answer any questions you may have had 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied Upon completion our crew(s) did a walk around with you and addressed any issues you had Yes No Clean up on the job was satisfactory 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied Our debris truck and extra material were picked up in a timely manner Yes No You were satisfied overall with the completed project 1 2 3 4 5 Ratings: 1=dissatisfied 2=somewhat satisfied 3=neutral 4=satisfied 5=very satisfied You would refer us to friends or family in need of services we provide Yes No Submit Augusta 505 CDP Industrial Blvd. Grovetown, GA 30813 (706) 945-0101 Receptionist@rpiroof.com Richmond Hill 429 Longwood Dr. Richmond Hill, GA 31324 (912) 756-7663 Receptionist@rpiroof.com Columbia 1122 Lady St. Ste. 244 Columbia, SC 29201 (803) 605-6694 Receptionist@rpiroof.com Copyright © 2021 RPI Roofing Powered by CWR Digital