Schedule a demo Our Products Resources Customers About Contact Help RESOURCES LIBRARY Subscribe Marketing Sales Operations Revenue Data Strategy Budget Planning Crisis Management Culture Explore by type Blog Guide Infographic Library Video Webinar Nov 12, 2021 BLOG Meet the Cendyn team: 5 minutes with Stacia Wiens Stacia Wiens, Product Owner, Revenue Cloud, discusses her favorite... Nov 10, 2021 BLOG Quick wins to convert Black Friday bookings on your hotel’s w... Many travelers wait specifically for Black Friday to book... Oct 28, 2021 BLOG Revintel: Compose hotel data into intelligent insights Revintel, Cendyn’s powerful cloud-based BI solution, now allows you... Oct 26, 2021 BLOG eLoyalty: Reward your guests across every aspect of the guest journey eLoyalty's latest feature unlocks new and lucrative revenue streams... Oct 5, 2021 BLOG How to tailor your hotel’s social media presence to entice the righ... More people from more age demographics are using social... Sep 24, 2021 BLOG Meet the Cendyn team: 5 minutes with Deb Pierrel Deb Pierrel, Sr Key Account Manager, discusses her favorite... Sep 22, 2021 BLOG How to prepare for Apple’s Mail Privacy Protection Apple released their latest operating systems and with these... Sep 14, 2021 BLOG The importance of clean guest data Data is like gold for hotel marketers — but... Sep 3, 2021 BLOG Meet the Cendyn team: 5 minutes with Neelam Sen Neelam Sen, Product Services Manager, discusses her favorite Cendyn... Aug 27, 2021 BLOG Cendyn supporting travel: one teammate at a time Cendyn employees share their recent travels - August edition Aug 10, 2021 BLOG The brave new world of booking direct Direct bookings increased over the past year as hoteliers... Jul 30, 2021 BLOG International Friendship Day 2021 To celebrate International Friendship Day at Cendyn we spoke... Jul 30, 2021 BLOG Meet the Cendyn team: 5 minutes with Jenny Cybul Jenny Cybul, Chief Human Resources Officer, discusses what "hospitality"... Jul 22, 2021 BLOG Cendyn supporting travel: one teammate at a time Cendyn employees share their recent travels - July edition Jul 19, 2021 BLOG Email ideas that turn lookers into bookers Email marketing is one of a hotelier’s most powerful... Jul 15, 2021 BLOG Meet the Cendyn team: 5 minutes with Dan Skodol Dan Skodol, VP, Data Science and Analytics, discusses his... Jul 8, 2021 BLOG How privacy protection is changing email marketing Email marketing will continue to be an incredibly effective... Jun 30, 2021 BLOG Meet the Cendyn team: 5 minutes with Binbin Qian Binbin Qian, Senior Director of Software Development, discusses how... Jun 29, 2021 BLOG Pride Month 2021 at Cendyn Cendyn strongly supports our LGBTQIAP+ Community & would like... Jun 10, 2021 BLOG How hospitality is adapting to a contactless world Guests are eager to have more control when it... Jun 9, 2021 BLOG eInsight CRM: Simple, comprehensive email marketing template manage... eInsight CRM enables you to easily create and manage... May 21, 2021 BLOG World Day for Cultural Diversity 2021 We help hoteliers put their guests at the heart... May 12, 2021 BLOG The end of third-party cookies and what it means for your hotel Third-party cookies have proven to be an essential tool... May 7, 2021 BLOG Meet the Cendyn team: 5 minutes with Mikael Fries Mikael Fries, Senior Director Business Solutions, discusses his favorite... May 3, 2021 BLOG Cendyn CMS: Powerful, effective content marketing for hotels Behind the scenes, Cendyn’s powerful Content Management System (CMS)... Mar 12, 2021 BLOG Rejuvenate your revenue strategy for 2021 and beyond Casino revenue managers have an unprecedented level of detail... Mar 8, 2021 BLOG International Women’s Day 2021 On this International Women’s Day we are so grateful... Feb 5, 2021 BLOG eInsight CRM campaign management – reimagined The new streamlined and intuitive workflows in eInsight CRM... Jan 7, 2021 BLOG PriorityQ: send ultra-personalized communications with our new one-... PriorityQ allows you to segment your top tier guests... Dec 7, 2020 BLOG eProposal Video: drive more sales conversations with personalized v... eProposal Video makes your sales proposal stand out, bringing... Dec 7, 2020 BLOG Guestfolio CRM: quickly view actionable snapshots of the KPIs and d... Guestfolio CRM's Latest Activity dashboard now makes it easy... Nov 23, 2020 BLOG Guestrev RMS: The latest advancement in maximizing your hotel reven... The latest advancement to the Guestrev RMS now offers... Nov 20, 2020 BLOG Comparison Year: Get a more balanced view of your hotel’s performan... The Comparison Year parameter in revintel makes it easy... Nov 12, 2020 BLOG eInsight CRM & Apple Wallet: reservation details at your guest... The new eInsight CRM and Apple Wallet integration is... Nov 9, 2020 BLOG Protect profitability with your digital marketing spend The headwinds remain strong across hospitality. Yet, momentum is... Nov 5, 2020 BLOG Explore The Cendyn Knowledge Cloud The Knowledge Cloud is an all-encompassing customer portal where... Oct 29, 2020 BLOG Synchronize: Real-time data intelligence to view the most accurate ... Synchronize allows hoteliers the ability to quickly align their PMS data with Guestrev and... Oct 28, 2020 BLOG Regional trends spotlight: hospitality and travel in APAC The Asia-Pacific region was one of the earliest affected... Oct 22, 2020 BLOG Dynamic Room Type Pricing: a flexible decision support tool to help... Dynamic Room Type Pricing offers Revenue Managers a flexible decision support... Oct 22, 2020 BLOG Insight Score: guest lifetime value score supercharged by data science The Insight Score uses predictive revenue science to supercharge... Oct 6, 2020 BLOG 10 new creative room types to boost revenue Here are 10 ideas for creative hotel room types... Sep 14, 2020 BLOG The best hotel reopening email campaigns In this blog, we feature some of our hotel... Sep 10, 2020 BLOG Audiences: the most advanced audience segmentation and targeting ca... Our latest feature addition to eInsight CRM - Audiences.... Sep 9, 2020 BLOG Cendyn joins Time to Vote Cendyn has recently joined the Time to Vote initiative... Sep 8, 2020 BLOG How to use Facebook to improve your hotel’s digital marketing Here’s what you need to know about using Facebook... Aug 27, 2020 BLOG EU-US Privacy Shield update On July 16, 2020, the Court of Justice of... Jul 15, 2020 BLOG The Email Benchmarks – how 2020 shaped email marketing As our first follow-up to our Email Benchmark Report,... Jul 7, 2020 BLOG Hotel sentiment survey results: what does re-opening look like duri... Hotel sentiment survey: what does re-opening look like during... Jul 1, 2020 BLOG Plotting the comeback for hotels in a COVID-19 environment Hotels in North America and around the world are... Jun 19, 2020 BLOG Taking action: Our commitment to the black community Cendyn’s technology exists to empower hospitality and connection, and... May 26, 2020 BLOG Hotel-Casinos: Get ready for re-opening Several hotel-casinos across the US are re-opening this week,... May 19, 2020 BLOG Managing capacity constraints in a COVID-19 world As hotels around the world gradually reopen they face... May 13, 2020 BLOG Survey results: How hotels are coping with COVID-19 See the results and first-hand accounts of how hoteliers... May 8, 2020 BLOG How to stay connected to your guests while your hotel is closed Ghosting is never a good look. If your hotel... Apr 29, 2020 BLOG How CRM can help hotels with recovery Here are just a few ways that you can... Apr 24, 2020 BLOG Hotel Heroes: Rosewood Hotels Rosewood Hotels are hotel heroes. Here are stories of... Apr 21, 2020 BLOG Hotel Heroes: The St. Gregory Hotel The St. Gregory Hotel are hotel heroes. Here are... Apr 20, 2020 BLOG Hotel Heroes: The Agua Caliente Band of Cahuilla Indians The Agua Caliente Band of Cahuilla Indians are hotel... Apr 20, 2020 BLOG Hotel Heroes: Ace Hotel Ace Hotel are hotel heroes. Here are stories of... Apr 20, 2020 BLOG Hotel Heroes: Caesers Entertainment Caesers are hotel heroes. Here are stories of community... Apr 20, 2020 BLOG Hotel Heroes: Maybourne Group The Maybourne Group are hotel heroes. Here are stories... Apr 20, 2020 BLOG Hotel Heroes: Station Casinos Station Casinos are hotel heroes. Here are stories of... Apr 20, 2020 BLOG Hotel Heroes: Sydell Group Sydell Group are hotel heroes. Here are stories of... Apr 20, 2020 BLOG Hotel Heroes: Wynn Resorts Wynn Resorts are hotel heroes. Here are stories of... Apr 20, 2020 BLOG Hotel Heroes: The Standard The Standard are hotel heroes. Here are stories of... Apr 16, 2020 BLOG Inspiration in a time of crisis: Hotel Heroes Here are stories of community and hope from our... Apr 8, 2020 BLOG Six ways your RMS can assist with revenue management strategy durin... Here are six recommendations to help you to plan... Apr 2, 2020 BLOG Open or closed, think local Top tips to help you manage your employees, marketing... Mar 18, 2020 BLOG Hot tips! Dealing with the effects of COVID-19? We’ve put together some tips and tricks for using... Mar 17, 2020 BLOG Undercover Superwomen of Cendyn In celebration of Women’s history month, we are featuring... Mar 13, 2020 BLOG Meet the Cendyn team: 5 minutes with Niels Mekenkamp Niels Mekenkamp, Director Business Solutions - EMEA, discusses his... Mar 10, 2020 BLOG What’s at the heart of good hotel Website design? Creating a compelling and effective hotel website means balancing... Mar 6, 2020 BLOG What to do when crisis comes to your city Make no mistake: the global spread of the novel... Mar 5, 2020 BLOG Meet the Cendyn team: 5 minutes with Sam Samsudi Sam Samsudi, Regional Director of Sales - APAC, discusses... Mar 3, 2020 BLOG Top social platforms in APAC for hoteliers Where should you be investing your marketing dollars and... Feb 27, 2020 BLOG Insider Perspective: Donna Goudie The hospitality technology industry has many leaders and trailblazers.... Feb 14, 2020 BLOG How to protect your hotel and prepare for a crisis A time of crisis can be stressful for anyone... Feb 6, 2020 BLOG Meet the Cendyn team: 5 minutes with Grace Azcarate Grace Azcarate, Marketing Manager, EMEA & APAC, discusses her... Jan 23, 2020 BLOG rainmaker product enhancements rainmaker, part of the Cendyn Revenue Cloud will now... Jan 8, 2020 BLOG 7 Skills to help you close more business at your hotel Group sales is not about manipulation; it’s about understanding... Jan 7, 2020 BLOG 5 ways to start a data science initiative at your hotel Guidance for working with data as a hotel marketer... Dec 13, 2019 BLOG Insider Perspective: John Seaton, Chief Commercial Officer The hospitality technology industry has many leaders and trailblazers.... Dec 11, 2019 BLOG The best hotel holiday email campaigns We're delighted to share with you this year the... Nov 27, 2019 BLOG Science vs. fiction: RMS As research shows, when implemented appropriately, a science-based RMS leads... Nov 27, 2019 BLOG A comprehensive approach to hotel channel distribution By analyzing channels, hotels can develop a holistic strategy... Nov 27, 2019 BLOG Using a BI tool to build a collaborative revenue strategy culture Revenue strategy requires a collaborative approach, with every stakeholder... Nov 26, 2019 BLOG Disaster recovery and readiness considerations for hotel revenue ma... The primary concerns of a revenue manager in a... Nov 14, 2019 BLOG Designing a hotel loyalty program: Part 2 Today, we share Part 2 in our loyalty program... Oct 31, 2019 BLOG Master lead scoring at your hotel Group sales success comes from effectively allocating resources to... Oct 31, 2019 BLOG How to use a Facebook catalog for hotels The Facebook catalog is one of the few constants... Oct 15, 2019 BLOG Meet the team: 5 minutes with Melissa Phillips Melissa Phillips, Sales Development Representative, describes her career at... Oct 15, 2019 BLOG Seven steps to master lead management at your hotel Deliver a considerate and impactful lead acquisition and conversion... Oct 1, 2019 BLOG FAQ: How Cendyn is preparing for CCPA To help prepare our customers, we’ve prepared a Q... Sep 25, 2019 BLOG Create the perfect guest experience using your data Build the muscle memory that gives your team the... Sep 25, 2019 BLOG Insider Perspective: Michael Bennett, Chief Marketing Officer Cendyn's first "Insider Perspective" feature highlights Michael Bennett, Chief... Sep 23, 2019 BLOG How to master your hotel’s Instagram and Facebook stories Social media is an effective channel to showcase the... Sep 17, 2019 BLOG Global CRM Study preview: What’s next for the future of CRM This is the third article in a series where... Sep 10, 2019 BLOG Maximize hotel profitability with group business The challenge with groups, is that you must manage... Sep 4, 2019 BLOG Global CRM study preview: What hotels look for in a CRM This is the second article in a series where... Sep 3, 2019 BLOG Hotel BI: Applying data analytics to real-life situations Hotel owners looking to accurately and efficiently improve business... Aug 28, 2019 BLOG Global CRM Study preview: The top challenges when it comes to CRM This is the first article in a series where... Aug 22, 2019 BLOG 3 things you need to do right away on your hotel’s Google pro... Here’s what your hotel needs to know about Google’s... Aug 15, 2019 BLOG Revenue Management to Revenue Strategy: The changing role of RM in ... With U.S. hotel occupancy levels registering record-breaking performance,1 hoteliers must get... Aug 15, 2019 BLOG How to bring your best guest stories to life An effective ways to combat repetition is to turn... Aug 5, 2019 BLOG Get your hotel prepared for digital transformation Hoteliers face a lot of things: from macro-economic headwinds... Aug 1, 2019 BLOG 5 minutes with Satria Pinandhita Meet Satria, our Regional Director of Sales based in... Jul 10, 2019 BLOG The key to profitability: understand your demand forecast A hotel that is constantly jam-packed with guests is... Jul 6, 2019 BLOG 4 pillars of personalization for hotels You just know it when it’s right at a... Jul 1, 2019 BLOG Become a content marketing pro with six simple steps Here are 6 simple steps to help you create... Jul 1, 2019 BLOG 5 proposal mistakes your hotel should stop right now Stay away from these sales sins that consistently cost... Jun 15, 2019 BLOG The Future of CRM, AI and machine learning for hotel marketing – Pa... With an AI-powered hotel CRM, it's feasible to deliver... Jun 1, 2019 BLOG Hoteliers: What you need to know about changes to Facebook, Instagr... Facebook announced changes across Messenger, Instagram, and WhatsApp, which... Jun 1, 2019 BLOG Is your hotel embracing the age of the ecosystem? The term “database” is becoming obsolete - hotels need... May 26, 2019 BLOG The Future of CRM, AI and machine learning for hotel marketing – Pa... AI makes it possible to have robust hotel guest... May 1, 2019 BLOG The Future of CRM, AI and machine learning for hotel marketing R... Artificial intelligence and machine learning are breaking new ground... May 1, 2019 BLOG Hotel data science for revenue management Attend our upcoming Data Science Boot Camp Breakout Sessions... May 1, 2019 BLOG Hoteliers: Everything you need to know from Google’s I/O conf... Hoteliers take a look at our recap from Google's... Apr 10, 2019 BLOG RM strategies & best practices for pre-opening your property For a positive return on your real estate investment,... Apr 1, 2019 BLOG Data is a gift for hotels with a CRM For hotels, data is a gift, but to get... Apr 1, 2019 BLOG What’s in your iPhone with Carina Daidone Meet Senior CRM Product Service Manager & see what... Apr 1, 2019 BLOG Who are your hotel heroes? Keeping a hotel running is a major operation. Beyond... Apr 1, 2019 BLOG What’s on your iPhone with Simin Sartipi Meet our Director of Ad Operations Apr 1, 2019 BLOG Delivering your brand promise across the guest journey Brand consistency is table stakes when it comes to... Apr 1, 2019 BLOG Travel chat with Neelam Sen Meet Cendyn Product Services Manager Neelam Sen and hear... Mar 2, 2019 BLOG International Women’s Day To celebrate International Women’s Day, we sat down with... Mar 1, 2019 BLOG Women who Code: Hemalatha Jani’s journey from Java to C++ to SQL Meet Quality Assurance Test Analyst III Hemalatha Jani. Mar 1, 2019 BLOG 3 ways to drive local guest business for your hotel restaurant Guest post from our partners at Seven Rooms Mar 1, 2019 BLOG Women who Code: Natalia Rodriguez on empowering women to succeed in... Meet Software Developer Natalia Rodriguez Mar 1, 2019 BLOG Designing a hotel loyalty program: Part 1 Map out the core principles for your hotel's loyalty... Feb 28, 2019 BLOG Eight ways to be a winner in hotel operations Operations is the beating heart of the hotel, the... Feb 1, 2019 BLOG Measuring what matters the most at your hotel Numbers are rational and assuming that the source of... Feb 1, 2019 BLOG How CRM has evolved the digital landscape The landscape of how we manage our data has... Nov 6, 2018 BLOG 5 minutes with Claire Boys Meet Claire Boys - Cendyn's EMEA Account Mananger who... Nov 1, 2018 BLOG Making personalization work in the real world Hear about three hotels experiences about personalization and see... Nov 1, 2018 BLOG (Almost) everything starts with a search Research is second nature to consumers - people are... Nov 1, 2018 BLOG 6 ways to woo & win groups & catering Creating a more efficient way to win business is... Oct 1, 2018 BLOG Shifting away from the PMS as the data warehouse Traditionally, the PMS has been considered the primary hub of... Oct 1, 2018 BLOG CRM for the modern hotel marketer We were delighted when our partners, Welcome Systems, invited... Sep 1, 2018 BLOG Personalize the hotel guest experience We're delighted to bring you a blog post by... Sep 1, 2018 BLOG Ace your hotel RFP response process In the hotel industry an RFP, or request for proposal,... Aug 2, 2018 BLOG Cendyn product updates Enterprise marketing automation and guest intelligence for multi-property/multi-brand implementations Aug 2, 2018 BLOG Travel chat with Chris Bram Chris is our Senior Director of CRM Product Services.... Aug 1, 2018 BLOG How to reach hotel seekers in your city Amy is looking for reasons to believe your hotel... Aug 1, 2018 BLOG Aggregating your hotel data with CRM Challenges arise out of the evolution of technology in... Aug 1, 2018 BLOG Sizing the value of group business for your hotel The cost of servicing different types of groups is... Jul 1, 2018 BLOG Engage with your most valuable guests Building a relationship with your guests is the cornerstone of hospitality,... Jul 1, 2018 BLOG Guest Relations Manager guide to hotel CRM In this article, we take a look at the... Jul 1, 2018 BLOG Cendyn featured in 2018 Hospitality Technology Study Cendyn's SVP of Global Marketing + Business Development Michael Bennett responded... Jul 1, 2018 BLOG Master the art of relationships to win group business for your hotel If you’re a hotelier responsible for securing groups and... Jun 2, 2018 BLOG Travel chat with Sarah MacWilliams Sarah MacWilliams is our Inside Sales Manager Jun 2, 2018 BLOG Front Office Manager’s guide to CRM In this article, we take a look at the... Jun 2, 2018 BLOG Meet the team – Michael Marchand Get to know the people behind Cendyn - this... Jun 2, 2018 BLOG Cendyn partners with Hedgehog for marketing personalization Cendyn is proud to announce a new partnership with... Jun 2, 2018 BLOG General Manager’s guide to CRM In this article, we take a look at the... Jun 2, 2018 BLOG Mapping personalization to profits in the guest journey Through the guest journey, travelers interact with a myriad... May 2, 2018 BLOG A proactive approach to hotel digital marketing Guest blog Q&A feature with John McAuliffe from WebCanada... May 2, 2018 BLOG Revenue Manager’s guide to CRM In this article, we take a look at the... May 2, 2018 BLOG Preparing your hotel for GDPR At Cendyn we’ve been working hard to ensure that... May 2, 2018 BLOG Happy Mother’s Day, from Cendyn! Today is Mother’s Day! To celebrate, we asked our... May 2, 2018 BLOG Meet the team – Ashleigh Reynolds Meet Ashleigh Reynolds, CRM Product Service Coordinator EMEA based... May 2, 2018 BLOG Drive revenue throughout the guest journey We can’t escape the topic of AI today -... May 2, 2018 BLOG Meet the team – Felix Dreizehnter Get to know the people behind Cendyn - this... Apr 2, 2018 BLOG Drive direct bookings with hotel CRM In this article we suggest some effective ways of... Apr 2, 2018 BLOG Get to know your guests with guest profiles By compiling data and learning guest behavior over time,... Apr 2, 2018 BLOG Hit the OTAs with a rebound: 5 direct booking strategies for hotels Love them or hate them, the OTAs are here... Apr 2, 2018 BLOG Data append campaigns for need times Every hotel experiences need periods. Whether it is the... Apr 2, 2018 BLOG Loyalty spotlight China Take a deep dive into the mindset of travelers... Apr 2, 2018 BLOG Segmentation & the guest journey pt 2 In the second part of our blog series with... Mar 16, 2018 BLOG How to create promoters of your hotel’s brand Is your hotel benefiting from strong word-of-mouth? If not,... Mar 2, 2018 BLOG A hotel marketer’s guide to CRM Learn more about the role the Marketing Manager plays... Mar 2, 2018 BLOG Enhancing loyalty: spotlight Japan Japan has long been one of Asia’s most mature... Mar 2, 2018 BLOG Meet the team – Derek Stevens Meet Derek Stevens from our Sales Development Team Feb 2, 2018 BLOG Promoter, neutral or detractor? What makes a guest a promoter, neutral or detractor?... Feb 2, 2018 BLOG Use technology to improve the guest experience Using technology to own the digital conversation has become... Feb 2, 2018 BLOG TripAdvisor success with CRM Using CRM and TripAdvisor Review Collectio technology, TripAdvisor identified... Jan 2, 2018 BLOG Travel chat with Director, Product Success Virginia Pratts Childhood trips to NYC and a very cool Swiss... Jan 2, 2018 BLOG 7 best practices for mobile-first email design We allow our favorite brands into our inbox because... Nov 2, 2017 BLOG NPS & TripAdvisor ratings Our study examined Net Promoter Score and Trip Advisor... Nov 2, 2017 BLOG Automated email ideas for the holidays Email automation is a great way for hoteliers to... Nov 2, 2017 BLOG Data intelligence that improves guest loyalty The hospitality industry caters to millions of people daily.... Nov 2, 2017 BLOG 5 ways AI is transforming hotel marketing Artificial intelligence is enabling the hotel industry to do... Oct 2, 2017 BLOG The Net Promoter Score The Net Promoter Score is a widely used measure of... Oct 2, 2017 BLOG The hotelier’s email marketing guide for the holidays When it comes to sending email marketing campaigns, there's... Oct 2, 2017 BLOG Travel chat with Rodd Herron Rodd is our Vice President of Sales Development and... Oct 2, 2017 BLOG Improving email opens & clicks 10 tips for improving email opens & click throughs... Sep 2, 2017 BLOG Automated interest tracking In the hospitality industry we have learnt that by... Sep 2, 2017 BLOG Cendyn knows the true power of data First party data is a hotel’s most valuable asset.... Sep 2, 2017 BLOG Using CRM and data to curate unique experiences While customer relationship management (CRM) is a term that... Aug 2, 2017 BLOG The bottom line impact As digital marketers, we always focus on return on... Aug 2, 2017 BLOG Email design top tips Exceptional customer service is the foundation of what hoteliers do,... Aug 2, 2017 BLOG Travel chat with Kevin Ryan Kevin Ryan oversees all product design for Cendyn’s Ovations... Aug 2, 2017 BLOG Converting guests to loyal brand advocates Hotels that succeed in building on their direct channels,... Aug 2, 2017 BLOG Westin Azul rooftop infographic Client showcase: Our creative services department created this original... Aug 2, 2017 BLOG Centralizing your data Hotels have an amazing collection of data, which when... Aug 2, 2017 BLOG An effective digital marketing strategy Every hotel marketer knows that targeting guests and driving... Aug 2, 2017 BLOG Creative best practices for display ads To create a successful display ad, you need to... Jul 2, 2017 BLOG Connectivity within the hospitality industry As the most connected customer relationship management (CRM) solution... Jul 2, 2017 BLOG The power of email automation Automated transactional emails can be the cornerstone of a... Jul 2, 2017 BLOG Travel chat with Sara Toth Sara Toth, Vice President, Enterprise Business Solutions, has been... Jul 2, 2017 BLOG Travel chat with John Seaton Cendyn’s International Managing Director, John Seaton, gives an inside... Jun 2, 2017 BLOG Cendyn & TripAdvisor Review Collection Online ratings and reviews can make or break a... Jun 2, 2017 BLOG Website tagging like a pro Tagging trends and the applications themselves change very often,... Jun 2, 2017 BLOG Travel chat with Laura Raso Lover of travelling, Laura Raso, Guestfolio's Office Manager shares... May 2, 2017 BLOG Travel chat with Nicki Graham Dislike the journey, but love the destination? Cendyn’s Senior... May 2, 2017 BLOG Are you utilizing your superfans? Superfans are everywhere. They consistently spend on their favorite... Apr 2, 2017 BLOG Highlights from ITB Berlin 2017 Last week the Cendyn team packed their bags from... Apr 2, 2017 BLOG Loyalty trends shaping hotels The online marketplaces of the twenty-first century, together with... Apr 2, 2017 BLOG The single point of truth Let’s get the story straight, Cendyn was the first... Apr 2, 2017 BLOG What’s on your iPhone with Rachel Ponzan Whether it’s for business or personal, Cendyn’s Director of... Apr 2, 2017 BLOG Segmentation & the guest journey pt 1 In the first part of our blog series with... Mar 2, 2017 BLOG Creating a holistic view of guests Hotel systems hold a wealth of information, but the... Mar 2, 2017 BLOG Hacking a male-dominated industry Today’s little girl who loves technology believes she can... Mar 2, 2017 BLOG Innovating with AI: predictive analytics Hoteliers have an amazing collection of raw data, which... Feb 2, 2017 BLOG How to ace peak season marketing When peak season hits, the pressure heats up for... Feb 2, 2017 BLOG Meet the team: Robert Schimmel Robert Schimmel is the Director of Product Management at... Dec 2, 2016 BLOG 5 Awesome Tips about eProposal eProposal packs a powerful punch, empowering you to respond... Sep 2, 2016 BLOG The key to executing smarter meetings Event Management technology has enabled companies to better manage... Aug 2, 2016 BLOG Owning the digital conversation throughout the travel journey In this article, we look at all the digital... Aug 2, 2016 BLOG What’s driving your guests to make their travel decisions? In this article, we look in detail at micro-moments... Jul 2, 2016 BLOG Why first responders get 70% of the business You never get a second chance to make a... Jun 2, 2016 BLOG Use data to power audience segmentation Data is changing the foundations of hospitality marketing. With... Jun 1, 2016 BLOG Understanding the Millennial Meeting Planner Have you thought about how many of the meeting... May 2, 2016 BLOG 5 tips for switching to paperless events Paperless events are becoming more popular than ever for... May 2, 2016 BLOG Are you drowning in RFPs? When compared to five years ago, hotels have seen... Apr 2, 2016 BLOG Turn your data into action Guest arrival is a crucial moment in the guest... Nov 2, 2015 BLOG Compete effectively with OTAs For years, hotels and resorts have been at a... Aug 2, 2015 BLOG Google ad updates – top tips On Friday, February 19th, Google started removing the right-hand... Feb 2, 2015 BLOG How personalized data cultivates loyalty With one-to-one marketing, hoteliers can leverage Big Data to... 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