Residential | Business | Careers | Industrial About Us Customer Service Business Community Stormwater Careers Blog NOTICE: Our Board of Trustees meets in person on the first and third Thursdays of the month at 3900 Euclid Avenue at 12:30 p.m. 2021 Board schedule. Hoping to save on your bill? Savings programs are available. Learn more Pay bill or view account Select your city to view your billing options or learn more. Billing and Login Ask a question See our frequently asked questions to find the help you need. Find an answer Ways to save Cost savings programs available for qualified customers. Apply today Get a stormwater credit Actions at home may qualify you for a stormwater fee credit. Learn more or apply Sewer issues or bill payments? Find your contact. If you have sewer or flooding issues or a billing question, knowing who to call can be confusing. Where you live determines who you contact. Enter your city below and we'll provide your sewer and stormwater billing contact and where to report stream and sewer issues. Find your billing and sewer contact information Test Bath Township Beachwood Bedford Bedford Heights* Berea Boston Heights* Bratenahl Brecksville Broadview Heights* Brook Park Brooklyn Brooklyn Heights Cleveland Cleveland Heights Columbia Township* Cuyahoga Heights East Cleveland Euclid* Garfield Heights Gates Mills* Glenwillow* Highland Heights Highland Hills Hudson* Independence Lakewood* Linndale Lyndhurst Macedonia Maple Heights Mayfield Heights Mayfield Village Middleburg Heights* Moreland Hills Newburgh Heights North Randall North Royalton* Northfield Northfield Center Township Oakwood* Olmsted Falls Olmsted Township* Orange* Parma Parma Heights Pepper Pike Richfield Township Richfield Village Richmond Heights* Sagamore Hills Township Seven Hills Shaker Heights Solon* South Euclid* Strongsville* Twinsburg Township* University Heights Valley View Walton Hills Warrensville Heights Willoughby Hills* Project Clean Lake by the numbers (since 2010) $1.42 billion spent or awarded 1000000000 gallons of annual CSO reduction so far 62 active or completed contracts 17 future projects remaining 25 % of 4 billion gallon reduction goal met Project Clean Lake Project Clean Lake is a 25-year control program to reduce combined sewer overflows in our service area. About us Our mission: Provide progressive regional management of sewage and stormwater that protects the environment and serves our community. Our vision: be the environmental leader in enhancing quality of life in the region and protecting its water resources. Our Equal Employment Opportunity statement Contact us McMonagle Administration Building 3900 Euclid Avenue Cleveland, Ohio 44115 BUSINESS HOURS: Monday-Friday, 8:00 a.m.-5:00 p.m. Customer Service: (216) 881-8247 Quick links Billing & Payment Options Ways to Save On Your Bill Regional Stormwater Management Program Contact Info for Sewer Issues Contact Us For contractors: COVID-19 facecoverings and exceptions © 2017 NEORSD Board Access | Employee Access | Social Media Policy t f y w i p