Home About Us Get A Quote Contact Us The Xerox Support Engage App The Xerox Support Engage App for 24/7 Technical Support The Xerox Support Engage App provides direct access to support tools & resources including chat and video calls with Digital Support Experts. FREE FOR IOS: ITUNES APP STORE FREE FOR ANDROID: GOOGLE PLAY The Xerox Support Engage Mobile App Supports You Anytime, Anywhere Introducing Xerox Support Engage – a brand new app for Android and Apple phones and tablets which can solve your technical problems whenever you have the need, wherever you are. Support Engage is for any Xerox device covered by any Xerox service agreement. Instant, Expert Support To use the app, you simply interact with a multilingual, intelligent Digital Agent and select one of eight problem categories and then follow clear, step-by-step suggestions – drawn from Xerox’s extensive knowledge base – to resolve the issue. Effortless Escalation If the suggested remedies don’t fix the problem, or if you prefer human contact, it’s easy to directly connect to one of Xerox’s Digital Support Experts. This service, which is available during normal working hours, lets you engage with the Support Experts via text chat, audio or video. To save time and avoid repetition, the Expert will have automatic access to a summary of the solutions that you’ve already tried. CONTACT OFFICETECH TODAY FOR MORE INFORMATION! Anchorage 3709 Spenard Rd #200 Anchorage, AK 99503 (907) 522-5850 Aberdeen (360) 637-9058 Covering the Olympic Peninsula, WA Kenai, Kodiak 110 N Willow, Ste. 136 Kenai, AK 99611 (907) 522-5850 Eastern Washington Northern Idaho 6310 E Sprague Ave Spokane Valley, WA 99212 (509) 755-8326 Covering Spokane, CDA, Sandpoint, Walla Walla, Tri Cities, Pullman & Moscow Wenatchee, Moses Lake 100 Valley Mall Pkwy #3 East Wenatchee, WA 98802 (509) 888-2087 Lynnwood, Bellingham, Everett (206) 424-7673 Covering Skagit, Snohomish, and Whatcom County OfficeTECH Toll-Free (877) 650-8324 Copyright OfficeTECH. All rights reserved. View the Sitemap. Xerox® is the trademark of the Xerox Corporation in the U.S. and other countries. All product names, logos, images, services and brands used in this website are property of their respective companies and are for identification purposes only. Privacy Policy.