Data Protection ZEISS GROUP Data Protection Information on how ZEISS online services (websites, apps, social networks) collect and process your personal information The following "Data Protection Overview" fact sheet provides a concise overview of the collection and processing of your personal data by ZEISS online services (websites, apps, social networks). Full details of this process are available in the complete version of our Data Protection Notice. Data Protection Overview Detailed Information Contact Information Public data protection guidelines Cookie Policy Applicants Data Protection Overview What information do we collect? How is information collected by ZEISS online services? Why do ZEISS online services process and use my personal information? When does ZEISS use and process my personal information? Legal basis for processing personal data Where is my personal information processed? What rights do I have? When does my personal information get deleted? How does ZEISS safeguard my personal information? Does ZEISS use cookies? Your ZEISS ID account Withdrawing permission to use your personal information Falsified emails (spoofing), spam and phishing Country-specific regulations Important information about the safeguarding of your information Safeguarding your personal information In today's connected world, unauthorized attempts to access information are a reality which confront private individuals and companies on a daily basis. Safeguarding information against such attempts is a considerable challenge. Data protection is a high priority issue at ZEISS, and we invest time, energy and money into ensuring that our systems are secure and monitored around the clock. When you use ZEISS websites and platforms, you entrust us with your personal information. Safeguarding this information is important to us. There are also things that you can do to protect your personal information against unauthorized access. Below you will find information about how you can help ensure that your information stays safe. How can I protect my personal information? How do I create a secure password? Is there anything else I should be careful about? Data protection notices Detailed version Data processing at ZEISS (e.g. collection, processing, transfer) is performed in accordance with the law. The personal information needed from you for business transactions is stored by us and transferred to service providers contracted by ZEISS to the extent necessary to process the transactions. Scope of Application This data protection notice applies to websites, domains, social media platforms and applications belonging to companies in the ZEISS Corporate Group (hereinafter referred to as ZEISS). They do not apply to the websites of ZEISS companies that, for example, have amended data protection and legal notices due to national legislation. Therefore, please note the respective data protection and legal notices of all ZEISS websites you visit or programs you use. In some cases, ZEISS websites also contain links to websites of third-party, ZEISS-external companies to which this data protection and legal notice does not apply. General Data Protection Standard ZEISS is a corporation operating on a global scale which has cross-border legally independent companies, business processes, management structures, and technical systems. When you visit our websites, data may be collected which may, in some cases, be of a personal nature. In this notice, we point out what personal information ZEISS companies collect during your visit to our websites, and how we handle this data. We consider the protection of your personal information a very serious matter. Our processing of your personal information collected during your visit to our websites is carried out fully in accordance with the relevant legal stipulations. In addition, our approach to dealing with personal information is based on the EU data protection principles which provide for the greatest possible degree of transparency, observance of the right to choose, access rights and the transmission and lawful processing of personal information. Every ZEISS company complies with the data protection laws which are applicable in its own particular case. In addition, the handling of personal information is specified in a company directive for all ZEISS companies within the Group. This ZEISS company directive serves to ensure that your data is processed properly and in compliance with the applicable laws at the ZEISS companies which will handle personal information. At the same time, we have instructed our employees to refer to and comply with our data protection rules wherever personal information is requested on any website. To the extent legally permissible and with due regard for your legitimate interests in excluding the transmission or use of information, we may forward your address and creditworthiness data to, or request this data from, credit agencies in order to run credit checks for orders. For orders paid for by invoice, and installment purchases, we use address data in addition to other creditworthiness data to estimate the risk of payment defaults in individual cases. ZEISS and other companies in the ZEISS Group generally provide their customers with the option of using insecure payment methods (e.g. paying by invoice, credit purchases). The following is a non-exhaustive list of companies in the ZEISS Group: Carl Zeiss Industrielle Messtechnik GmbH Carl Zeiss Spectroscopy GmbH Carl Zeiss Meditec Vertriebsgesellschaft mbH Carl Zeiss Vision GmbH Carl Zeiss Microscopy GmbH Companies which offer their customers the option of using insecure payment methods have a justified interest in protecting themselves against payment defaults. This is usually done by checking the customer's creditworthiness before offering the option of using an insecure payment method. For credit checks, ZEISS is entitled to use negative creditworthiness information about the customer that it has collected itself or which has been transferred to it by another company in the ZEISS Group. ZEISS is also entitled to transfer negative creditworthiness information about the customer to other companies in the ZEISS Group before these companies grant the customer the option of using an insecure payment method. Creditworthiness information is information about outstanding payments and information which provides direct indications that the customer is at risk of defaulting on his or her payment (e.g. bankruptcy, debt counseling, deferrals due to inability to pay). Before ZEISS stores the collected negative information about outstanding payments for the purpose of transferring this information to other companies in the ZEISS Group, the customer will receive notice that this information may possibly be transferred. ZEISS is also entitled to transfer information about exceedingly atypical orders (e.g. simultaneous orders for multiple items with the same delivery address placed using different customer accounts) to other companies in the ZEISS Group and to use information about exceedingly atypical orders that it has received from other companies in the ZEISS Group. This is intended to prevent the occurrence of payment defaults and to protect our customers against having their identities used for fraudulent purposes. Furthermore, ZEISS is permitted to collect and process address and order information for its own marketing purposes. This means, for example, that ZEISS may compare email addresses collected during order processes with Facebook Ireland Limited's email address lists in order to display personalized advertisements to the owner of the address. Facebook Ireland Limited is not permitted, however, to use the email address for any purpose other than comparing it with its address list. Information is sent to third parties for advertising purposes only in cases where it is legally permissible to do so. Notice You may object to the use, processing and transfer of your personal information at any time by means of an informal written letter addressed to ZEISS or via email (Go to withdrawal form). Upon receipt of your objection, we will cease to use, process and transfer the information in question for any purpose other than carrying out the orders and tasks you have requested; we will also cease to send you advertising and promotional materials. Disclosure or objection: Want to know which of your personal information is processed by ZEISS? Want to object to having your information used? Under Article 15 of the General Data Protection Regulation and § 34 of the German Federal Data Protection Act 2017 you have a legal right to this and we are happy to comply with your request. Request information Gathering, Processing and Transfer of Personal Information ZEISS wants to give you as much control as possible over your personal information. Normally, you can access ZEISS websites without providing any personal information. However, in certain areas of the ZEISS websites you are requested to enter personal data in order to help us enhance the site for you and keep in contact with you. Any personal information you submit is treated as confidential and is saved and processed exclusively within the scope of the relationship between you and ZEISS. Your personal information will not be forwarded, published or otherwise made available to third parties for marketing purposes without your prior approval. However, as part of the provision of our services, your information may under certain circumstances be transferred to third parties who we have included in order processing, e.g. business partners or IT service providers. When transferring personal information to these third parties, we restrict ourselves to the information which is necessary for the provision of the service in question and we ensure that this transfer is carried out in compliance with the required data security. ZEISS companies will only transfer your personal information to third parties which have committed themselves to data protection and to the processing of your information in compliance with the applicable laws. In addition, ZEISS may be forced by court or official orders to disclose your data and associated information. Likewise, we reserve the right to use your information for the assertion of or defense against legal claims. In the event of a takeover or merger with another company, it may be necessary to disclose or transfer your information to actual or potential buyers. In this case, ZEISS will aspire to the highest possible level of data protection and will comply with the legal stipulations. Rights of those affected You are entitled to request information regarding the personal data we process at any time; you may also object to the processing of this information as well as request that the extent to which your personal information is processed be limited, that information be corrected or that information be deleted. Please note that ZEISS may only delete your personal information in the event that no legal stipulations exist which require this information to be stored, or in the event that ZEISS' right to store this information does not take precedence over your right to have it deleted. Please also note that once you have requested to have your information deleted, or to have the processing of your information limited, or you have objected to the processing of your information, you may then no longer use ZEISS services, in part or in full, which require the use of your personal information. If your personal information is being used by ZEISS because you have agreed to have it used, or because it is required for the fulfilment of a contract you have concluded with ZEISS, you may request a copy of the information that you have made available to ZEISS. Please send your request to the email address provided below. Be sure to include which data or processing activities you are requesting information about, in what format you would like to receive this information, and whether the information should be sent to you or another recipient. ZEISS will carefully review your request and inform you of the best way to fulfil it. Furthermore, in the following cases you can ask ZEISS to not share your personal information with others: If you claim that the personal information held by ZEISS is incorrect (however, the processing of information in this case will only be limited during the period of time needed by ZEISS to verify the accuracy of the personal information in question), If there is no legal basis for the processing of your personal information by ZEISS and you request that ZEISS cease processing your information, If ZEISS no longer needs your personal information, but you claim that ZEISS must store this information so that legal claims can be raised or exercised, or so that the claims of third parties can be defended, or If you object to the processing of your personal information by ZEISS (on the basis of ZEISS' legitimate interest), for the length of time required to verify if ZEISS' interest in processing your personal information takes precedence or if a legal requirement to store the information exists. Go to form Personal data of children: ZEISS does not intentionally collect or process the information of children under the age of 16, or as required by local laws, except on websites intended specifically for children. ZEISS adheres to the applicable data protection laws on these websites. Compliance with regulations ZEISS and its products, services and technologies are subject to the export regulations of various countries, including those of the European Union and its member states and those of the United States. You acknowledge that ZEISS is required, per applicable export regulations, trade sanctions, and embargos, to take measures to prevent companies, organizations, and parties named in sanction party lists from acquiring certain products, technologies, and services through ZEISS websites or delivery channels controlled by ZEISS. These measures may include the following: The automated comparison of user registration information described in this notice and other information related to the user's identity with applicable sanction lists; Regular and repeated comparisons of this information as sanction lists are updated or as the user updates his or her information; The blocking of access to the services and systems of ZEISS if a user is potentially found in an applicable sanction list; Establishing contact with the user in the event his or her information is found in a sanction list, in order to verify his or her identity. You also acknowledge that information required to carry out activities in accordance with your decision to have your personal information processed and used, or to receive marketing and promotional materials from ZEISS (regardless of the country in which the ZEISS company in question is located, and regardless of whether you have provided your explicit permission or objection to receive marketing and promotional materials) may be stored by companies in the ZEISS Group and exchanged between them to the extent this is required by law. Legitimate interest of ZEISS Each of the items listed below presents a case in which ZEISS has a legitimate interest in processing and using your personal information. If you do not agree to having your information processed and used by ZEISS in these ways, you may object to these processing activities. Go to form Questionnaires and surveys ZEISS may invite you to participate in customer surveys. The questionnaires used for these surveys are designed in such a way that the questions can be answered without providing personal information. However, any personal information provided in a questionnaire or survey may be used by ZEISS to improve its products and services. Generation of anonymized data sets ZEISS may anonymize the personal information covered by this Data Protection Statement to create anonymized data sets which can be used to improve ZEISS products and services as well as those of its affiliated companies. Recording of telephone and chat conversations for the purpose of quality improvement ZEISS may record telephone or chat conversations (after you have been informed of it during the phone conversation and before the recording commences) for the purpose of improving the quality of its service. To keep you informed about updates and collect feedback Within the framework of ZEISS' relationship with you as a customer, ZEISS may keep you informed, to the extent permitted by law, about its products and services (e.g. webinars, seminars and events) which are similar to the products and services which you have already purchased from ZEISS or which you use, or products or services which are directly related. Moreover, ZEISS may contact you to collect feedback regarding products, services, seminars, webinars or events which you have purchased or attended for the purpose of improving the product, service, webinar, seminar, or event in question. Information on data security ZEISS knows how important it is that the information you provide to us is handled discreetly and is protected. Data security on our websites is a top priority. We have therefore made great efforts to ensure that our online security measures are effective. Essential data traffic on the ZEISS websites is therefore encrypted. ZEISS endeavors to update its encryption technology on a continuous basis in line with technical progress, in order to guarantee the confidential handling of the information you send us over the Internet. To the extent technically possible, for example to measure the use and effectiveness of a web-page, as well as for authentication and simplification of navigation, we use various technologies including "cookies". A cookie is a data item which a website sends to your browser. It is stored on your system and is used to identify it (see Cookies, Web Tracking and Web Analytics). During a visit to our websites visitors' IP addresses are captured for the analysis of malfunctions, for website administration, and for the establishment of demographic characteristics. Furthermore, we use the IP addresses and other information, made available to us by you on this website or by other means as required, to find out which of our websites are being visited and what topics interest our visitors. Country-Specific Regulations Russian Federation People’s Republic of China USA Australia and New Zealand Brazil Contacts for data protection concerns If you have a data protection concern, please contact: The Corporate Data Protection Officer Carl-Zeiss-Strasse 22 73447 Oberkochen Contact via e-mail (Please do not send any confidential contents): dataprivacy@zeiss.com Contact via telephone: +49 7364 20-0 (keyword "data privacy") Amendments to this Data Protection Notice This notice is amended occasionally to ensure that it complies with current legal requirements and covers all of our online services. Your legal rights to information, rectification, blocking, erasure, and objection are not affected by these changes. © Carl Zeiss AG – Last modified: December 2020 SELECT ZEISS AREA SELECT COUNTRY OR REGION International, English Legal