TALK TO AN EXPERT +1 450 300 1994 PRODUCTS SOLUTIONS DOCS & SUPPORT CUSTOMER STORIES PARTNERS PRICING CONNECT Support Options You are here: Home / Support Options Support Options PAID support services includes: Includes ProSBC ProSBC-24 HW-SUPPORT HW-SUPPORT 24-7 PS9-5 PS24-7 PSTraining Products ProSBC ProSBC Hardware Hardware Any Any Any SBC License Yes No No No No No No Response Time 8 hours 1 hour 8 hours 1 hour 4 hours 4 hours N/A Availability 9×5 24×7 9×5 24×7 9×5 24×7 9×5 Access Means Email/chat Telephone/ email/chat Email/chat Telephone/ email/chat Telephone/ email/chat Telephone/ email/chat Zoom Training No No No No No No Yes Standard Support Yes Yes Yes Yes Yes Yes No Hardware Warranty No No Yes Yes No No No Professional Services No No No No Yes Yes No Expires 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year N/A Price $1/session $1/session 10% /Unit/Year 15% /Unit/Year $970 /5 Hours $1970 /5 Hours $1600 /4 Hours Paid support services are available from your account manager or on-line from the TBstore >>> Go to TBstore For more details on support offerings from TelcoBridges, complete the form below: Or send an email to sales@telcobridges.com TELCOBRIDGES INC. Telcobridges makes carrier grade Session Border Controllers (SBCs) and Media Gateways. HEAD OFFICE TelcoBridges Inc. 138 De La Barre, Boucherville, Quebec, Canada J4B 2X7 Telephone: +1-450-655-8993 Fax: +1-450-655-9511 info@telcobridges.com support@telcobridges.com PRODUCTS Session Border Controllers [FreeSBC, ProSBC] VoIP Media Gateways [Tmedia] Signaling Gateways [Tsig] Transcoding Gateways [Ttrans] Network Monitoring [Tmonitor] Development Platforms [Tdev] SUPPORT Documentation SOLUTIONS SBC Use Cases Solutions for Transcoding Solutions for Signaling Solutions for Developers Call Center Solutions Carrier Solutions MVNO & MVNE Solutions Next Generation Network Solutions [NGN] Operator Solutions COMPANY About us Executive Team Board members Contact us Newsroom Analyst Reports Awards Careers Vision & Mission History Policies © Copyright TelcoBridges 2021 LEGAL PRIVACY CONTACT