Geotab Customer Onboarding and Success Customer empowerment for small fleets. Proactive customer onboarding and success Learn, solve issues, and deepen your understanding of the product. From day one as a Geotab User, customers have access to a wealth of resources that are continuously updated and available 24x7. Learn at your own pace With Geotab, you get the help, support, training, and knowledge you need — when you need it. This technology-driven training and nurture experience has been specially designed for small fleet customers. Discover Geotab’s 360-degree Customer Experience 24/7 training resources Best practices and pro tips from the Geotab Success Team Onboarding/self-training assets In-application onboarding Troubleshooting Peer support via the Fleet Success Group in the Geotab Community Ask-the-Expert Sessions Targeted onboarding/nurture email journeys Streamlined training and communication Greater flexibility and more ways to connect. Automated email journeys Pre-set email workflows to guide users step-by-step through the onboarding phase. Learning Hub Get new users up-to-speed quickly with how-to’s and training videos available 24/7. Webinars and Podcasts Segment-specific programming for small and midsize businesses and other fleets. Peer support Connect customers with a success group of over 600 peers, moderated by Geotab experts for answers to questions and best practices. “Ask-the-Expert” sessions Opportunity to meet with a Geotab expert who will field questions in a live Q&A. Coming soon In-application onboarding and ongoing nurture pathways. Join the Community Find answers to your questions, get help from colleagues and Geotab experts and build your knowledge. Ask the Community Visit the blog .cls-1{fill: #fffFFF; Products Geotab GO device — Vehicle tracking device MyGeotab — Fleet management software Marketplace Data and Analytics Partners SmartCharge Rewards Government and Smart City Government fleets Smart City solutions Fleet management solutions Driver tracking Fleet reporting Routing and dispatching Asset tracking Fleet fuel management Fleet maintenance Fleet benchmarking Driver safety reporting Driver coaching ELD DVIR IFTA Software integration Hardware integration EV Suitability Assessment Electric vehicle fleets Resources Blog White papers Success stories Press room Training Support FAQ Product guide Support documentation Installation documentation Community Our company About Careers Leadership Social responsibility Security Accessibility Change language: English (WorldWide) Privacy Policy | Cookies | Sitemap | MySubscriptions | MyAdmin | End User Agreement | Modern Slavery Statement | Copyright 2021. Geotab Inc. and/or its affiliates. All Rights Reserved Live Chat