Menu Home Current flight schedule Important information about COVID - 19 Important information about COVID - 19 PLEASE NOTE! We kindly ask all passengers to check the rules of entry at a particular airport in Croatia by phone or on the website of the airport in question. Passengers are required to bring and wear medical face protective masks that fully cover nose and mouth aboard all Croatia Airlines flights. Acceptable protective masks include surgical masks and filtering half masks (FFP2, N95 or KN95 mask without valve). Face shields may not be worn as a substitute for mouth-nose covers on our flights. Children up to 6 years of age are exempt from wearing a face mask. If you can't wear a face mask because of medical reasons you need to present a negative COVID-19 test (issued within 48 hours prior to departure ) as well as a medical certificate from your physician. You will need to show the test and the original paper copy of the certificate during check-in, boarding and on board. We kindly ask all passengers travelling to Croatia to fill in the PLF form and hand it to the cabin crew while boarding their flight. This is to ensure the authorities can reach you in case a passenger on your flight tests positive to COVID-19. The PLF form can be found HERE. We kindly ask you bring your own pen for the forms that need to be filled in manually or to fill them out before your departure and bring them with you. *For unaccompanied minors it is mandatory to fill in this form in advance. You can find a complete archive of important announcements about COVID-19 here. We care about your safety Our cabin crew Our cabin crew members who are in direct contact with passengers and ground personnel are equipped with adequate protective gear. Disinfection and cleaning of aircraft All our aircraft are being regularly cleaned and disinfected every day. Crew members are equipped with different disinfectants. Air in the passenger cabin Passengers and crew breathe a mixture of fresh and recirculated air aboard the aircraft. The air is mixed with a fresh supply from the engines and run through HEPA filters. These are hospital quality filters which are able to trap particles as small as bacteria and viruses. Please help us keep you safe, take care of yourself and others by following our instructions: Before departure During the flight After arrival PLEASE NOTE: Due to a high volume of inquiries we kindly ask for your patience as our response might be delayed. Please note that passengers travelling within 72h have priority. Wearing a face mask/facial covering is mandatory when entering all Croatia Airlines sales offices. In accordance with the decision of the Civil Protection Headquarters of the Republic of Croatia, from November 16th 2021, it is obligatory to present an EU digital COVID certificate or other acceptable proof of vaccination, recovery or testing upon entering Croatia Airlines sales offices. Passengers who do not comply with the preventive measures issued by the regulatory authorities will be denied boarding. For entry requirements of the destination you’re travelling to visit the following websites: Enter Croatia Current entry requirements The latest information on COVID-19 can be found here: World Health Organisation Star Alliance Travel Information Hub To ensure you have all the relevant information to prepare for your journey and to fly with confidence, Star Alliance has put together the most relevant health and hygiene safety measures adopted by member airlines and airports of the Star Alliance network. Use the interactive tool on the left and navigate your journey in one simple step - just enter your airline(s) and departure/arrival airport(s). Furthermore, in the interest of the health and hygiene safety of customers, Star Alliance member airlines agree to the following: Commitments on Health and Hygiene Safety. Testing for SARS-CoV-2 is also available at some airports in Croatia: Dubrovnik Pula Split Zadar Zagreb ABOUT US Company Media Services Tehnical Services QUICK LINKS Book a ticket Baggage Check-in Offers CONTACT Customer Support FAQ / Help Sales offices and agents FlyOnLine DIGITAL Mobile application Newsletter Inflght magazine Service for children Legal information Terms of use Privacy statement For corporate customers Site map © Croatia Airlines This website uses cookies in order to ensure a better user experience. If you wish to block cookies, please adjust your browser settings. More information can be found here. To continue using the website, please click ''I agree''. I accept