Menu MY JH Jackson Hewitt Product Information and Offer Disclosures Product Information and Offer Disclosures Tax Preparation Services File in an Office or a Walmart Most offices are independently owned and operated. Drop-off Service The Drop-off Service (“Drop-off”) is a service provided in connection with paid tax preparation services offered at participating locations. To begin tax prep through the Drop-off service, you must 1. Request a Drop-off folder and client data sheet from a Tax Pro at a Jackson Hewitt location. 2. Insert completed data sheet and all relevant tax documents into the folder and directly hand to a Jackson Hewitt Tax Pro or other office personnel, who will securely store your documents. 3. Confirm your follow-up appointment, which will occur after a Tax Pro has reviewed your data sheet and tax documents and started your tax return. 4. Return in-store to answer any remaining questions, verify your identity, and finalize and sign your tax return. Document Pickup Service The Document Pickup Service (“Pickup Service”) is a provided by Jackson Hewitt in connection with its paid tax preparation services offered at participating locations. To begin: 1. Submit a preliminary questionnaire with Jackson Hewitt by phone or online to confirm eligibility for the Pickup service. If you qualify, a tax prep kit will be sent to you 2. Send copies of your required tax documents and completed forms (Important - keep your originals) to your local Jackson Hewitt office using the UPS shipping label provided 3. Speak with a Tax Pro by phone to answer any outstanding questions, 4. Visit your local office to verify your identity, and finalize and sign your tax return (or e-sign, if available). Extension Filing A partial deposit for the cost of your tax filing may be required when filing the extension. To avoid IRS penalties or interest, it may be advisable to pay any taxes owed when filing your extension. Most offices are independently owned and operated. IRS Audit Assistance If you receive an audit notice from the IRS on a return that we prepared, contact your Jackson Hewitt office and we will explain to the IRS how your tax return was prepared. Jackson Hewitt cannot act as your legal counsel, financial advisor, or otherwise represent you in connection with an IRS audit. Valid at participating locations only. Most offices are independently owned and operated. Lifetime Accuracy Guarantee With our Lifetime Accuracy Guarantee (“Accuracy Guarantee”), if an error is made in the preparation of your Covered Tax Return (as defined below), you are entitled to reimbursement of penalties and interest imposed by the applicable tax authority (and not any additional taxes owed or reduction in an expected refund) during your lifetime in connection with the Covered Tax Return, up to an aggregate limit of $20,000. “Covered Tax Return” means the annual Federal (excluding non-resident), state or local tax return that was prepared by Jackson Hewitt Tax Service or its Franchisee (not applicable to “Jackson Hewitt Online”) and filed on or prior to the applicable annual IRS deadline or, if the filing date is properly extended, the IRS extension deadline. To submit a valid claim, you must: (a) notify the Jackson Hewitt Tax Service office through which your in-store return was filed (“Jackson Hewitt Office”) in writing or in person or, if your return was prepared with assistance through our virtual platform, notify a client service representative in the manner provided through the virtual platform, in either case within 30 days of the date set forth in the first written notice you receive from the applicable tax authority concerning your Covered Tax Return (and promptly at any time you otherwise discover any error in connection with your Covered Tax Return) (a Claim”); (b) provide copies of all documents related to the Claim or otherwise requested (including any letters from the tax authority and all documentation supporting your tax return); and (c) allow Jackson Hewitt, its Franchisee or its authorized representative to investigate and represent you before the applicable tax authority with respect to the penalty, interest, additional tax or refund shortfall, in any manner appropriate, at the expense of Jackson Hewitt, and you cooperate and assist in these efforts (including signing appropriate authorizations). You are solely responsible for paying the applicable tax to the appropriate tax authorit(ies) in a timely fashion, regardless of your eligibility for subsequent reimbursement under this Accuracy Guarantee. Coverage under this Accuracy Guarantee is subject to prior payment in full of tax preparation fees (which are not subject to refund under this Guarantee). Failure to comply with these and other conditions instructed by Jackson Hewitt may result in the denial of your Claim. This Accuracy Guarantee does not apply to the following situations (each an “Exclusion”): (i) in the case of a late filed return (except for an approved IRS extension) , interest that accrues from the applicable tax filing deadline until the date you file your return; ; (ii) any tax law changes after January 1, 2022 (iii) your information is incomplete or, insufficient or your provide inaccurate or false information to your Jackson Hewitt Office or to Jackson Hewitt Inc. or its affiliate; (iv) your tax refund was reduced or not received as a result of a tax lien, judgment, support order, unpaid student or government related loans, back taxes, or any other government offset or collection activity; (v) you are unable to substantiate a deduction, credit, or other position taken on the Covered Tax Return (whether it be a failure to produce sufficient documentation or otherwise); (vi) you failed to timely file the tax return or pay the taxes shown as owing on such return by the applicable due date; (vi) fraud or misrepresentation of any kind, or if you had knowledge of an error at the time you reviewed and accepted the return; (vii) errors caused by software or other technology malfunction; (viii) any reason outside the control of Jackson Hewitt; (ix) errors related to reconciliation of Advance Child Tax Credit; (x) errors related to the recovery rebate credit from federal Economic Impact Payments (EIP or Stimulus) and/or any changes in income from the prior year(s) and reconciled in the current tax year that may affect the Premium Tax Credit advance for which the taxpayer was eligible to receive, or for income estimates made in any tax year that may affect any tax year reconciliation process in Form 8962 Premium Tax Credit (“Excluded ACA Service”). Void if you refile with another tax preparation company. All payments made hereunder will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. In no event does this Accuracy Guarantee cover additional taxes owed or reduction of a refund. THIS PARAGRAPH DESCRIBES THE LIMIT OF JACKSON HEWITT’S ENTIRE RESPONSIBILITY, OBLIGATIONS AND LIABILITY FOR THE ACCURACY GUARANTEE AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ERRORS OR OMISSIONS IN YOUR COVERED TAX RETURN CAUSED BY JACKSON HEWITT. Coverage shall be determined in the sole judgment of Jackson Hewitt. Most locations are independently owned and operated. Maximum Refund Guarantee If you are entitled to a federal refund on a Covered Tax Return (as defined below) that is larger than what was determined by Jackson Hewitt, Jackson Hewitt will refund the tax preparation fees paid for that Covered return (excluding other product and service fees) and provide an additional $100 (the “Maximum Refund Guarantee”). All payments made under this guarantee will be made directly to the primary taxpayer on the Covered Tax Return via cash, check, or prepaid card. “Covered Tax Return” means a Federal (excluding non-resident) tax return for the 2020 tax year that was prepared by Jackson Hewitt Tax Service or its Franchisee (not applicable to “Jackson Hewitt Online”) and filed on or prior to the annual IRS deadline or, if the filing date is properly extended, the IRS extension deadline. All payments made hereunder will be made directly to the primary taxpayer on the Covered Tax Return via cash, check or prepaid card. In order to submit a valid claim you must file an amended return with another paid tax preparation company and/or online provider by the annual IRS deadline for the year of your tax return and submit written proof that the IRS accepted the position(s) taken on the amended return within 90 days of filing the amended return. Written proof must be submitted to the Jackson Hewitt Tax Service office through which your in-store return was filed (“Jackson Hewitt Office”) or, if your return was prepared with assistance through our virtual platform, notify a client service representative in the manner provided through the virtual platform. Same tax facts must apply to the return prepared by the other tax preparation company and/or online provider as determined by Jackson Hewitt. Call 800-234-1040 with any questions. In no event does this Maximum Refund Guarantee cover additional taxes owed. Most locations are independently owned and operated. THIS PARAGRAPH DESCRIBES THE ENTIRE LIMIT OF JACKSON HEWITT’S RESPONSIBILITY, OBLIGATIONS AND LIABILITY WITH RESPECT TO THE MAXIMUM REFUND GUARANTEE AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY ERRORS OR OMISSIONS IN YOUR COVERED TAX RETURN CAUSED BY JACKSON HEWITT THAT RESULTED IN A LOWER TAX REFUND THAN THAT WHICH YOU OTHERWISE MAY HAVE BEEN ENTITLED. Promotions Walmart Jackson Hewitt Tax Service is not affiliated with Walmart Inc., Wal-Mart Stores Arkansas, LLC, Walmart.com or any of their affiliates. Walmart Inc., Wal-Mart Stores Arkansas, LLC, Walmart.com and their affiliates do not endorse or sponsor Jackson Hewitt's services, products, or activities. See www.walmart.com/giftcardtermsandconditions for complete gift card terms and conditions. Refer-a-Friend ® Referral reward eligible to be paid for each new client you refer. A new client has not filed 2019 or 2020 tax year returns with Jackson Hewitt and must present certificate in conjunction with their tax preparation. Reward must be claimed within 180 days of eligibility. Valid at participating locations only – not valid online. $40 reward is for referred new clients who file during the Double Rewards period (2/22/21-5/9/21). Valid referral certificates redeemed before or after the Double Rewards period will be eligible for $40 reward. Employees and their families may not be eligible for referral reward. Expires 10/15/2021. Most offices are independently owned and operated. Refund Recheck Not all tax return reviews will result in additional money from a taxing authority. Valid for returns filed within the last year. Fees apply to file a corrected or amended return. Most offices independently owned and operated. Tax Pro From Home Tax Pro From Home Must have a valid email and a credit or debit card payment method. Must pass online identity verification in order to file with Tax Pro from Home; prices may vary for in-store filing. Standard data rates apply to download and use mobile app. Services may vary by state and are only available for clients filing 2020 federal and state returns. Must begin service by 5/7/21 in order to meet federal and/or state filing deadlines. See Tax Pro From Home Terms of Use for full details. Jackson Hewitt Online Jackson Hewitt Online 100% Accuracy Guarantee Jackson Hewitt ® warrants only to its registered users the accuracy of every form prepared using the Service. Jackson Hewitt guarantees its tax calculations as described in this Agreement. The term "Calculations" is defined to mean the numerical addition, subtraction or multiplication of numbers, and related automatic features that select numbers from tax tables. Calculations do not include any instance where a taxpayer can make a decision to substitute a number for the one automatically computed by the program, and Jackson Hewitt is not responsible for changes in tax law made by the Congress during tax season. We will pay any IRS penalties and/or interest resulting from an error in Jackson Hewitt's Online software program's calculations. You are responsible for notifying Jackson Hewitt promptly of any change in your email so that notices of necessary updates or corrections to remedy any errors can be provided by Jackson Hewitt. You are responsible to notify Jackson Hewitt within 10 days of receipt of any notice of errors and/or interests and penalties from any tax authority resulting from your use of the Service. If the tax return can be amended to avoid or reduce your penalties and/or interests, you must file it on your own to limit further penalties and interest. We are not responsible for any interests and penalties resulting from your failure to enter all required information accurately, your willful or fraudulent omission or inclusion of information on your tax return, your misclassification of information on your tax return, your failure to notify Jackson Hewitt of your change of email address, or your failure to file an amended return to avoid or reduce your penalties and/or interests after receipt of such notice. If you believe such a calculation error occurred and you have complied with the above conditions, please notify Jackson Hewitt in writing at Jackson Hewitt Inc., Attention - Client Care, 501 N. Cattlemen Road, Suite 300, Sarasota, FL 34232 as soon as you are aware of the error. You must include a copy of the IRS notice, a hard copy of the tax return, and your online username. The filing of such a claim shall constitute your authorization for Jackson Hewitt to obtain and review any copy and/or transcript of your tax return and any data files that may be in Jackson Hewitt's possession or control in order to evaluate your claim. You are responsible for paying any additional tax liability you may owe, and providing assistance and additional information as reasonably requested by Jackson Hewitt. Jackson Hewitt Online Maximum Refund Guarantee If you are entitled to a larger refund amount or must pay a smaller tax due amount using another tax preparation method other than Jackson Hewitt Online, then we will refund to you the applicable tax preparation fees paid by you for the Jackson Hewitt Online product/package you filed with (other product and service fees excluded). To qualify, the larger refund or smaller tax due cannot be attributed to variations in data you provided for tax preparation or for positions taken by you that are contrary to the law. Federal returns only. Same tax facts must apply. You must file an amended return with another paid tax preparation company and/or online provider by May 17, 2021 and submit your claim no later than October 15, 2021 with proof that the IRS accepted the positions taken on the amended return. This guarantee cannot be combined with the Satisfaction Guarantee. Jackson Hewitt Online 100% Satisfaction Guarantee If you are not 100% satisfied with Jackson Hewitt Online, we will refund your tax preparation fees. Printing or electronically filing your return reflects your satisfaction with Jackson Hewitt Online. Jackson Hewitt Online Pricing Jackson Hewitt Online prices are ultimately determined at the time of print or e-file. All prices are subject to change without notice. Jackson Hewitt Online Transparent Pricing Guarantee Regardless of the complexity of your tax return or the number of states in which you must file, you are guaranteed to pay no more than $49 total tax prep fees ($25 fed, $24 states) when you file your own taxes with Jackson Hewitt Online or your tax prep fees back. Guarantee applies only to tax prep fees and does not include additional add-on services such as eCollect or Protection Plus fees. See Jackson Hewitt Online Service Agreement for full details. Tax Resolution Services Tax Resolution Services Jackson Hewitt offers professional tax representation services to resolve client tax issues with the IRS and state taxing authorities. Specific outcomes are based on each client’s facts and circumstances, and IRS and state taxing agency rules and regulations. As such, we do not guarantee any particular result with the IRS or any state agency, nor do we guarantee obtaining any result within any particular period of time. Tax resolution services are subject to you promptly providing us, the IRS, and/or any state agency with all of the information, documentation, and any other materials necessary to perform the services, which must be true, correct, and complete. We reserve the right to limit, restrict, or prohibit the provision of any tax resolution services to any person or in any location. Void where prohibited. Tax Resolution Services are not available in: Idaho, Illinois, Maine, Minnesota, Missouri, Montana, New Hampshire, North Dakota. Tax Resolution Services 100% Money-Back Guarantee With the Money Back Guarantee, if you do not like the tax resolution options that we provide at the end of the Discovery phase or if you cancel the Discovery phase before we complete it, and you do not want us to provide additional tax resolution services to you, notify us and we will provide a full refund of your Discovery Phase fee via your original form of payment. Contact your Tax Consultant at 1-855-892-2505. You must notify us within 30 days of us completing your Discovery phase and presenting your tax resolution options or you must request a refund when you cancel the Discovery phase. The Guarantee is no longer applicable if you engage Jackson Hewitt for Tax Resolution additional services or if you do not request the refund within 30 days of the delivery of the Discovery service. See Tax Resolution Services Terms and Conditions for full details. Financial Products and Additional Services Refund Advance The Early Refund Advance and No Fee Refund Advance are optional tax refund-related loans (not the actual tax refund) provided by MetaBank®, N.A. at participating locations for a limited time. Fees for other optional products or product features may apply. The amount of the loan and interest charges (if applicable) will be deducted from tax refunds and reduce the amount paid directly to the taxpayer. Tax returns may be filed electronically without applying for this loan. Availability and loan amount subject to identity verification, eligibility criteria, and underwriting standards. Disbursement rules apply. Loan available within 24 hours if disbursed on a prepaid card or in 1-5 business days with direct deposit. Jackson Hewitt is a Rhode Island Licensed Loan Broker and holds other licenses (if required) for the locations where this product is offered. Loan not available in all states. Visit www.jacksonhewitt.com/refund-advance for details. Most offices are independently owned and operated. Early Refund Advance Early Refund Advance Loans are offered in the amounts of $200, $500, and $1,000 and have a 35.9% annual percentage rate (“APR”). The maximum finance charge is reached when the repayment term is 71 days. Below are representative Early Refund Advance Loan amounts with the estimated finance change based on a 35.9% APR and a repayment term of 71 days. Early Refund Advance Loan Amount APR Estimated Maximum Finance Charge $200 35.9% $13.97 $500 35.9% $34.92 $1,000 35.9% $69.84 Early Refund Advance Loans are offered prior to your filing your tax return and you are not required to provide all information necessary to file your tax return to apply, but you must provide a most recent pay stub or equivalent form of evidence of income upon which Jackson Hewitt can make a preliminary estimate of your tax refund. The amount of the loan and any interest is deducted from tax refunds reducing the amount paid to the taxpayer. Must apply for additional Refund Advance loans when filing with Jackson Hewitt. Early Refund Advance Loans are available to qualified borrowers starting on December 13, 2021 until January 16, 2022. NOTE: If you have a Connecticut mailing address or have your taxes prepared by a tax preparer located in Connecticut, the Early Refund Advance Loan is offered at no cost to you. If your tax preparer is located in North Dakota, the Early Refund Advance Loan may be offered at no cost to you. Please refer to your Loan application and Loan agreement for specific details on cost associated with your Loan. No Fee Refund Advance No Fee Refund Advance Loans are offered after you have filed your tax return and are offered at no cost to you. Loan amounts are between $500 – $3,500. The loan amount is deducted from tax refunds reducing the amount paid to the taxpayer. No Fee Refund Advance Loans are available to qualified borrowers starting on January 2, 2022 through February 20, 2022. We cannot make a final decision on your loan application until you provide your tax preparer with the tax forms necessary to prepare your tax return. For No Fee Refund Advance Loans, we cannot make a final decision on your loan application until your tax return is filed with the IRS. To be approved for any loan, you must meet all of our underwriting criteria. American Express Serve Card The American Express Serve ® family of reloadable prepaid Accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states) and for use virtually anywhere American Express ® Cards are accepted worldwide, subject to verification. Fees apply. Other eligibility and restrictions apply. For complete details please visit serve.com/legal to view the applicable Consumer User Agreement. American Express Serve Service and Card are provided and issued by American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, N.Y. 10285. American Express Travel Related Services Company, Inc. is licensed to engage in the transmission of money on behalf of the public and is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913828. Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures. Assisted Refund An Assisted Refund (AR) permits payment of tax preparation and other fees with your refund upon completion of services. It is not a loan. Bank AR fee and other fees apply. AR provided and processed by Republic Bank & Trust Company, Member FDIC. Bank checks may be issued if you opt to receive an Assisted Refund. Your assisted refund check will be directly mailed to the address on file and may take an additional 3-5 days for delivery. Ask a Tax Pro for details and refund options with no additional cost. Assisted Refund $49.95 Offices offering the Refund Advance product in Illinois, the AR Fee is $0.00 until 2/24/20, after this date it will be $49.95. For Jackson Hewitt Tax Pro From Home customers in Illinois the AR fee will be $49.95 regardless of time of filing. Disbursement Fee of $0 - $30 for AR Office Check or Walmart Direct2Cash may apply. Worry-Free Guarantee (Deluxe, Basic, Platinum) With any Worry-free Guarantee package, if a Jackson Hewitt Tax Preparer makes an error in the preparation of your Covered Tax Return (as defined below), you: (1) receive a tax refund from a taxing authority smaller than the refund amount set forth on your tax return, and/or (2) are required by a taxing authority to pay a tax liability in excess of the amount set forth on your tax return, then Jackson Hewitt Inc. will reimburse you for the net amount of such refund shortfall and/or additional tax liability as the case may be, up to a cumulative total of $1,500 for Worry-free Guarantee Basic or $5,000 for Worry-free Guarantee Deluxe and Worry-free Guarantee Platinum. Coverage is effective through, and will automatically terminate on, the third anniversary of the date of the filing deadline for the Covered Tax Return, not including extensions. Worry-free Guarantee will become null and void if payment is not received within 30 days of the date on the Worry-free Guarantee Certificate. “Covered Tax Returns” means your Federal (excluding non-resident), state, and local tax returns for the tax year stated on the Worry-free Guarantee Certificate that are prepared by a Jackson Hewitt Tax Service tax preparer and are dated the same date of the Certificate. Reimbursement under Worry-free Guarantee does not include penalties and interest. Coverage exclusions apply. The Certificate and the benefits under Worry-free Guarantee are not transferable and are subject to additional terms and conditions. See the Worry-free Guarantee Certificate for full terms and conditions, including coverage exclusions and claims process and requirements. Audit Security Guarantee SM With the Worry-free Guarantee Platinum, if the Internal Revenue Service (IRS) or a state or federal taxing authority (a “Tax Authority”) questions the accuracy of a Covered Tax Return (defined below), Jackson Hewitt Inc. and/or its affiliate or service provider (“Jackson Hewitt”) will provide you with the following services (collectively, the “Services”): (i) evaluation of all related Tax Authority correspondence; (ii) explanation of claim requirements and available options; (iii) document review, consultation and organization; (iv) drafting of letters and other necessary correspondence with the Tax Authority as appropriate; (v) assistance with telephone communication with the Tax Authority agent for explanations and discussions during the audit process; (vi) assistance with all Tax Authority forms including schedules A, C, D and E unless an exclusion applies; (vii) assistance with denied credits, including: Earned Income Credit, Child and Dependent care Credit, Education Credits, Child Tax Credit, Additional Child Tax Credit, Adoption Credit, Credit for the Elderly or Disabled, Savers Credit; (viii) assistance with rejected W-7 applications; (x) assistance with state audits/inquiries. “Covered Tax Return” means your Federal (excluding non-resident) and state returns for the tax year stated below that are prepared by a Jackson Hewitt Tax Service tax preparer and are dated the same date of this Certificate, as filed with the applicable Tax Authority and for which no exclusion applies. Coverage is effective through, and will automatically terminate on, the third anniversary of the date of the filing deadline for the Covered Tax Return, not including extensions. Audit Security Guarantee will become null and void if payment for Worry-Free Guarantee Platinum is not received within 30 days of the date on the Audi Security Guarantee Certificate. The Certificate and the benefits under Audit Security Guarantee are not transferable and are subject to additional terms and conditions. See the Audit Security Guarantee Certificate for full terms and conditions, including exclusions and claims process and requirements. Tax Theft Identity Protection With the Worry-free Guarantee Deluxe and Worry-free Guarantee Platinum, Tax Identity Theft Protection services will begin upon satisfaction of each of the following: (i) your signed acknowledgement to these Terms and Conditions, (ii) your review and acceptance of your completed return after you have provided all documents required for filing with the applicable taxing authority and (iii) transmission of your return to the applicable taxing authority based on your authorization. The Tax Identity Theft Protection Services will automatically terminate on the first anniversary of the current year April filing deadline (typically April 15) not including extensions. Services are only available to (a) the primary taxpayer with a valid Social Security number, (b) the primary taxpayer with a valid Social Security number and the secondary taxpayer with a valid Social Security number, if the primary taxpayer and the secondary taxpayer file their federal tax return as “married filing jointly”. Services are not transferable and are subject to other terms and conditions. See Identity Theft Protection Services Terms and Conditions for details on the services as well as full terms and conditions. Cyber Monitoring With the Worry-free Guarantee Platinum, Cyber Identity Monitoring services will begin within a reasonable time following acknowledgement of your filed tax return by the applicable taxing authority and will automatically terminate on the first anniversary of the date such services begin. Services are only available to the primary taxpayer with a valid Social Security number. In order to receive the benefits of Cyber Identity Monitoring, you must provide full and accurate personal information which may include, without limitation your name, address, telephone number, email address, Social Security number and other personal information. If you do not provide the required personal information, the services you receive may be limited or reduced. Services are not transferable and are subject to other terms and conditions. See Identity Theft Protection Services Terms and Conditions for details on the services as well as full terms and conditions. Jackson Hewitt Corporate Tax Courses Enrollment in, or completion of, the Jackson Hewitt Fundamentals of Tax Preparation Course is neither an offer nor a guarantee of employment by Jackson Hewitt or any independently owned and operated franchise location. Additional training, experience or skills may be required. Enrollment restrictions and other state restrictions may apply. Cost varies by location. Valid at participating locations only. Void where prohibited. Tax Pro Recruiting Most Jackson Hewitt locations are operated by independent franchisees who are independent employers, and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment related matters and decisions in their locations. Jackson Hewitt does not control the independent franchisees’ employment policies and practices and does not employ those working at franchised locations. Jackson Hewitt and its franchisees are equal opportunity employers committed to maintaining a diverse and inclusive workforce. Franchise Sales This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you are a resident of one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your jurisdiction. Editorial Policy View our editorial policy . Product Information and Offer Disclosures Quick Links File in store File Online MyJH Account Tax Resolution Office Locator About JH Why Jackson Hewitt All tax office locations News and Events Contact Us Contact Us Contact for Media Contact for ADA Careers Work at JH Own a Franchise Become a Tax Pro Follow Us We’re open late and on weekends. Find an office to book an appointment. Privacy Policy Terms of use Contact © 2021 Jackson Hewitt Inc. All rights reserved. Most offices are independently owned and operated.