Home ComAround Zero The concept References Pricing model Create Account Answer questions with Zero With the new ComAround Zero ™ you get answers to thousands of digital questions via web-based self-service with functions such as SmartGuides ™ , ZeroBuzz ™, YouGo ™ and SupportControl ™. Read about ComAround Zero ™Test for free Contact Us This is how KCS can improve the work with self service Read about how the support organization can use the KCS methodology to improve the results of self-service and meet the increased demands on the service desk. Download "Using KCS principles to improve Self Service" A global large company saved millions with self-service A global corporation with over 145,000 employees introduced self-service and saved $ 1.55 million in the first two years. Read the whole case study "The effect of self service at a global enterprise" That is how it works Areas of use Web-based self-service is suitable when you are migrating to new programs or versions, need a knowledge database to support the manned support or are to introduce Zero Level support and more. Read about all areas of use Deepen your knowledge Learn more about web-based self-service. Whitepapers Case studies Industry reports Calculate your savings (ROI) Blog Satisfied customers Show more references We see a great benefit in being able to offer the service from ComAround to our users. Now we take the next step and expand to more languages. Rickard Dahlberg, IT Service Manager Delivery Seco Tools By using this tool, we have reduced the "How to" questions to the Helpdesk, which has reduced the support cost. Ingela Malm, Helpdesk, GKN Aerospace Senaste nytt 2014-12-15 Nya svenska guider i ComAround Zero 2014-12-11 ComAround lanserar fler funktioner som stödjer processerna i KCS, ett av dessa är Gamification 2014-12-05 ComAround medverkar på IT-support & service i januari Fler nyheter Från vår Blogg Del 4 KCS: Använda Gamification för belöning och uppskattning Gamification (att använda spel som koncept) används genom att utnyttja speldesign och spelmekanik på arbetsplatsen eller i sociala sammanhang för att motivera personer och team att utföra specifika ... Till vår blogg Tweets by @ComAroundSweden ComAround Zero SmartGuides Mertjänster Konceptet Zero Level support Varför webbaserad självbetjäning Användningsområden Kunskapsbank Referenser Prismodell Skapa konto Om företaget Om oss Styrelse & Ledning Ramavtal Partners & samarbeten Events Lediga tjänster Kontakta oss Pressrum Support Driftinformation Kontakta oss Email: info@comaround.se Contact information follow us Twitter Facebook Blog LinkedIn RSS Copyright 2014 ComAround AB. All rights reserved. Svenska English Norwegian | Support Press room about the company