Products Solutions Resources Store About Customer Access Home / Solutions / Survey Research and Consulting Survey Research and Consulting We provide research and consulting services to hospitals and other healthcare organizations throughout the United States. Our extensive history of conducting patient, physician, employee, community, and custom surveys establishes HealthStream as one of the industry’s foremost resources for healthcare-specific research. HealthStream specializes in the design and management of research projects for some of the nation’s largest healthcare corporations (more than 50 of the top healthcare systems), as well as many individually-owned, community, investor owned, not-for profit, and faith-based hospitals across the United States. Our unique methodology, client services team, and improvement tools provide hospitals with the insight necessary to drive sustainable improvement. Our focus is on providing industry-leading, statistically valid data so you can feel confident when making important decisions that are part of your organization’s performance improvement objectives. Benefits Healthcare survey expertise. We provide satisfaction, loyalty, and engagement research for: Patients (HCAHPS, CG-CAHPS, HH-CAHPS) Employees Physicians Community Expert consulting. Our expert consultants and clinical executives can help you accelerate healthcare improvement at your organization. We will help you interpret survey findings, identify improvement opportunities, and make changes supported by your own data. Where possible, we will suggest appropriate training courseware through HealthStream Learning Solutions. Useful, easily-accessed reporting. We’ve channeled two decades of experience building the leading software-as-a-service applications for healthcare into an online business intelligence platform that is extremely powerful and intuitive. Our standard and custom reporting help you understand and use your results as effectively as possible. Expert, knowledgeable, pro-active customer care. Premium-service customer care is included with every research service we provide. Each HealthStream client has a dedicated project team that provides accountability and familiarity with the specific needs of their hospital. At HealthStream, we leverage technology to optimize project management to ensure our clients’ projects execute flawlessly Customer Testimonials “We like using HealthStream for all of our service lines. One great reporting system to learn instead of several different ones, and one central point of contact. It makes life simpler, and we love that.” Dale Clark, Assistant Administrator of Human Resources, Wythe County Community Hospital “The Voice of the Patient comments are very powerful. In fact, one recent patient actually said when asked about the quality of their experience that he would have liked to stay sick just a little longer because the service was so good.” Allen Pohren, CEO, Montgomery County Memorial Hospital “In terms of HealthStream's survey mechanics and the delivery of results themselves, Gritman sees significant value in the quick snapshot provided by the overview page, as well as the highly correlated section outlining connected items.” Dennis Cockrell, Human Resources Director, Gritman Medical Center Related Products PatientInsights Assess Patient Experience and Fulfill HCAHPS Requirements EmployeeInsights Measure & Ensure Employee Engagement CG-CAHPSSurvey Assess the Experiences of Your Physician Office Patients InsightsOnline Reporting that Drives Improvement Plans ResearchData Customer Data Upload Site CommunityInsights Assess and Improve Perceptions of Your Hospital PhysicianInsights Assess and Improve Physician Alignment ProfessionalPortfolio Track and Report on Nurses' Professional Development Request a Demo/Quote Sign Up for a Webinar Related Blog Posts CG-CAHPS and e-Surveys: Will Patient Surveys Finally “Find” the Internet? Learn More » Generational and Tenure Impacts on Physician Satisfaction Surveys Learn More » Checking Your HCAHPS Data? How Often... is the Question! Learn More » View More Related White Papers Who Are the Winners in Value Based Purchasing? Learn More » Government Initiatives are Leading to Financial Uncertainty for Hospitals Learn More » CG-CAHPS: the Next Required Patient Survey Learn More » Careers Contact Investors Press Terms of Use Privacy Statement All content © 2014 HealthStream Connect with Us Twitter Linkedin