Personal | Business Sign in or Register O2 Logo Created with Sketch. Shop Why O2 Help My O2 Search abouto2 your data hub Your data All you need to know about your personal data. Digital services Device and sim support Pay As You Go Pay Monthly Help with mobile broadband Phones, devices and sims Network coverage and international Account and billing Apps Safety and Security iPhone offers explained Virgin Media O2 FAQs Your Data Hub | O2 All the services we bring you are made possible with data, so we believe it’s important for you to know how we go about using it and how it makes your O2 experience better. 1) We look after your data We handle your data ethically, that means we’ll always do the right thing by you. We put security measures in place to help prevent your data from being misused accidentally or intentionally. And we won’t ever sell your personal data either. 2) We use your data to benefit you A mobile network by nature needs to know your location – it’s how your calls, texts and data can reach you. And this kind of information can also help us make your O2 experience better, like connecting you to nearby O2 Wifi hotspots to save your data or giving you a heads up on Priority offers right around the corner. 3) We’re open with how we use your data We’ll only collect, use or share your data if you’ve given us your ‘OK’ first, if it’s required by law or if it’s part and parcel of making your service possible. We make sure you’re always clear on how we use data, too. Whether it’s to understand what you like so we can ping you Priority offers you’ll love, or using anonymous location data so we can see how many customers are rocking out at The O2. 4) We put you in control of your data We make it easy for you to call the shots on if, and how, we use your data for our marketing. You can change this at any time for any channel – it’s your right. And if you ever have any questions about your rights, we’ll be happy to talk you through them. 5) We use data to inspire good business We create products powered by crowd data, measuring things like crowd sizes at a particular time and place. This information can help businesses deliver better customer service, like transport companies increasing services when we need them most. Crowd data is anonymous, so it can’t be used to identify you as an individual. Privacy Policy See how we use, share and protect your information responsibly. Learn more Update your preferences – personal Set your marketing preferences so you never miss the things that matter to you. Learn more Update your preferences – business Be first to know about our latest products and services for business. Learn more Protecting your information See how we protect your information, and how you can too. Learn more My O2 – personal Manage your personal account, track usage, view bills and more. Learn more My O2 Business Manage your business account, track usage, view bills and more. Learn more Want to exercise your data rights? Find all the ways you can contact us about your personal information. Learn more Mobile location information See how we use your location to deliver a better service. Learn more FAQs Still got questions? There’s a good chance you’ll find your answer on our frequently asked questions page. Learn more Find a store Check our network Sign in to My O2 Track my order Search Popular in shop iPhone 13 iPhone 13 Pro iPhone 13 Pro Max iPhone 13 mini Apple Watch Series 7 Samsung Galaxy S21 5G Samsung Galaxy S21 Ultra 5G Samsung Galaxy Z Fold3 5G Samsung Galaxy Z Flip3 5G Samsung Galaxy A32 5G Help and support Help home Contact us My O2 Collection and delivery Shop Phones Tablets Pay Monthly Sim Pay As You Go Sim Personal Social Footer Menu Personal AboutO2 Footer Menu About O2 | Our Blueprint | Careers | News & PR | Sponsorship | Virgin Media and O2 Personal Legal Menu Access for all | Terms & Conditions | Privacy policy | Cookie policy | Modern Slavery Statement © 2021 Telefónica UK Limited In relation to consumer credit, Telefónica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822)