Email Sign in Shop My Virgin Media Expanding our network Help For business Packages Broadband TV Landline Mobile What to watch Switching Help & Support Blog Your Basket Treat yourself to an upgrade! Check out the options below or give us a call on 0800 052 2105 from your Virgin Mobile to get the ball rolling. Take your pick from the following 4 options Contract ended? Upgrade your phone today Simply choose the phone you want and log in at checkout to complete your upgrade. You can also upgrade to a new phone from a SIM Only plan - even if you’re still in contract! Choose phone Upgrade early with an Early Bird plan Switch to an Early Bird Plan and upgrade your phone 12 months early! Get started Trade up your current phone Can’t wait for a new phone? With Trade Up you can upgrade earlier than you think. Chat to us Get flexible! Change your 5G plan every month Not ready for a new phone? No problem - you can change your plan every month. More data? Less? Whatever you need, it’s easy to swap plans. Change my plan Popular phones to upgrade on: Apple iPhone 13 Pro Apple iPhone 13 Samsung Galaxy A52s Apple iPhone 12 Samsung Galaxy S21 Still a little confused? Give us a call on 0800 052 2105 from your Virgin Mobile Great reasons for choosing Virgin Mobile Our next-generation 5G mobile experience Superfast 4G as standard Spending Caps – a safety buffer for your plan Data Rollover means you can keep unused data Flexible plans – change your plan up or down every month Roam like home in 43 destinations Data free messaging on WhatsApp, Facebook Messenger and Twitter Free WiFi on your mobile at 3.5 million+ hotspots across the UK Got questions about upgrading? We've got the answers How do I find out if I can upgrade? What happens after I've upgraded? Can I change my plan at the same time as upgrading? Can I upgrade early if I’m on Freestyle Contracts? I’ve got a Pay As You Go SIM or phone, can I upgrade to a phone contract? I’ve got a SIM only, can I upgrade to a phone contract? The legal stuff Freestyle Contracts: Based on either a 24 or 36 month interest free Consumer Credit Agreement provided by Virgin Media Mobile Finance Limited and a 30 day rolling Pay Monthly Airtime Contract with Virgin Mobile Telecoms Limited. Credit check & payment by Direct Debit required. You must pay off your loan in full in order to upgrade your handset. 0% APR Representative. Prices shown require eBilling. For paper bills add £1.50 per month. Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215) *The charge for your airtime plan will increase with your July bill each year. Any increase will be in line with the retail Price Index (RPI) rate of inflation announced in the April before and we'll always give you 30 days’ notice of the exact increase each year. 5G: 5G compatible device, Freestyle or SIM Only plan and coverage required. Download times are based on average 5G download speeds Q3 2019 (at 140Mbps). For more details see virginmedia.com/shop/broadband/speeds.html Host a group video call in HD: HD compatible device required 4G Calling: All 4G Calling usage will deplete from Pay Monthly plan allowance. Any 4G Calling usage beyond inclusive allowance will be charged at the standard rates of the Pay Monthly plan. Access to 4G Calling service requires a 5G Pay Monthly plan and a compatible device. Virgin Media can’t guarantee that devices not supplied directly by Virgin Media will be compatible with 4G Calling. UK only.*No bank or credit card details are needed up front for the trial. **Virgin Media Internet Security: New Virgin Media Internet customers only. Registration required. One subscription per Virgin Media customer. Not available on BlackBerry. See onlineshop.f-secure.com for full details. Unlimited devices, after the first 15 devices will need to be registered via f-secure. £3 per month or annual subscription for £30. For full terms and conditions see f-secure.com/en/legal/terms Terms & conditions - Third party offers Apple Music Offer is available for new subscribers with an eligible device for a limited time only. Plan automatically renews at your region's price per month until cancelled. No purchase necessary for current owners of eligible devices. Service availability varies by region. Restrictions and other terms apply. Not all content is available in Dolby Atmos. Accessing Dolby Atmos features requires Dolby Atmos-capable devices. Playback quality will depend on hardware, audio accessories, and internet connection. Free Apple TV+ £4.99/month after free trial. One subscription per Family Sharing group. Offer valid for three months after eligible device activation, from 1 November 2019. Plan automatically renews until cancelled. Restrictions and other terms apply. Free Note Pack Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or ROI residents (18+ only) and registered companies. Samsung Galaxy Z Fold 3 must be purchased between 11/08/2021 – 31/12/2021 from participating retailers. Participants who purchase from Samsung Shop Online can claim their Reward at the same time as the purchase. For purchases made from other participating retailers, claims must be made by visiting https:// samsungpromotions.claims/starterkit before midnight on 30/01/2022. Maximum 1 claim per purchase and 250 claims per Company participant. See https:// samsungpromotions.claims/starterkit for full T&Cs. £150 Amazon Voucher Promotion eligible when purchasing a Find X3 Pro from 09/11/2021 until 01/12/2021. Voucher will be sent via email 14 days after your handset is delivered. See www.amazon.co.uk/gc-legal for full voucher terms and conditions. General Mobile Insurance Offers + Extras Freestyle Trade-Up Refer a friend About us Careers Advertise with us Partner with us Accessibility Legal Site map Contact Us Our Cookies Virgin Media and O2 ©2021 Virgin Media All Rights Reserved Logo Your Cookies We use cookies to give you the best browsing experience, to create content, ads and offers personalised to you and to analyse our website use. Sometimes we share cookie data with our social media, advertising and analytics partners. For more details see our Cookie policy or open the cookie jar to change your setting and switch off any non-essential cookies. Accept and continue to site Open the cookie jar