NEWS RELEASE: VAALER INSURANCE JOINS MARSH MCLENNAN AGENCY LLC Clinical Risk Services Clinical risks are part of every healthcare setting. Proactive identification, response and management of risk are cornerstones of a solid risk management program. Our clinical risk management program offers consultation, resources, education and support to further enhance your risk management and patient/senior safety practices. REGISTER FOR UPCOMING WEBINARS Clinical Risk Services Ask a Question Client Tools & Templates Educational Training Resources Frequently Asked Questions Resources and Website Links (State, National, and Topical) Senior Care Resource Center Webinars Newsletters CONTACT US TODAY Available risk management and resident safety services include, but are not limited to: Phone and email support — for day-to-day operational issues and questions Focused review of challenging areas of risk — some examples include: fall management, elopement risk management, documentation, skin integrity, and medication safety Assessment support for maintenance/enhancement of facility star rating Onsite risk management, infection prevention, quality assurance and performance improvement program development and review Survey readiness training and consultation Onsite interactive education and training – some of the available topics include: Charting Practices to Optimize Resident Safety Service Excellence, An Organizational Culture Developing the Charge Nurse Leader Managing Clinical Risk & Resident Safety Communication and Teamwork Professionalism in the Workplace and Employee Engagement Creating a Culture of Situational Awareness and Critical Thinking Root Cause Analysis Risk Management Essentials for Managers & Leaders Proactively Managing Serious Safety Events Client Services | News | About Us | Contact Us | MMA Privacy Notice Copyright © 2021 Marsh & McLennan Agency LLC. All rights reserved.

NEWS RELEASE: VAALER INSURANCE JOINS MARSH MCLENNAN AGENCY LLC Administration Brenda McCauley Receptionist 701.775.3131 Send an Email to Brenda Learn more about Brenda Jana Davis Multimedia Communications Specialist 701.451.5495 Send an Email to Jana Learn more about Jana Sarah Atkinson JD, CPCU, ARe, CRIS Legal, Risk & Contract Advisor 701.787.3219 Send an Email to Sarah Learn more about Sarah Client Services | News | About Us | Contact Us | MMA Privacy Notice Copyright © 2021 Marsh & McLennan Agency LLC. All rights reserved.

NEWS RELEASE: VAALER INSURANCE JOINS MARSH MCLENNAN AGENCY LLC Marketing Our Marketing Team is responsible for managing and enhancing the agencies relationships with carriers and assisting clients in evaluating coverage needs and the carriers best suited to meet those needs. Kevin Bowen CPCU, ARM, AIM, AU-M, AINS Marketing Director 701.333.0203 Send an Email to Kevin Learn more about Kevin Client Services | News | About Us | Contact Us | MMA Privacy Notice Copyright © 2021 Marsh & McLennan Agency LLC. All rights reserved.