Make an enquiry Coronavirus (COVID-19) The safety of our patients and visitors is our number one priority. Your healthcare is essential and we are actively working with and following guidance from the Department of Health, Public Health England, Health Protection Scotland and Public Health Wales to ensure you are kept safe. Expert care every step of the way It's of huge importance that we create environments that are as clinically safe as possible so everyone feels confident about coming into our hospitals. We're asking everyone who attends our site to abide by our policy on social distancing. Coming into hospital If you're coming into hospital for surgery, your consultant or nurse will advise which pathway you will be managed on before your admission. Read details of the pathways: Coronavirus test and isolation pathway guide Lateral flow test pathway guide When to self-isolate Visit the NHS website for the latest information on when and how to self-isolate. Patient safety If you're still able to attend the hospital and to support screening for COVID-19, on entering we’re asking everyone to: Report any symptoms of coronavirus (COVID-19) such as a new, continuous cough, high temperature (above 37.8) or a loss or change to your sense of smell or taste Report if they have been contacted by the NHS Test and Trace within the last 10 days as having come into contact with someone with coronavirus Any patient reporting or displaying any symptoms of coronavirus COVID-19 will be asked to return home and follow the latest self-isolation guidance on the NHS website or available on the GOV.UK website. We're asking everyone who attends our site to abide by our policy on social distancing. Please ensure that you stand or sit a minimum of two metres apart. Visitors To protect our patients and colleagues from the potential risk of coronavirus COVID-19, we're currently restricting access to patient visitors in our hospitals to only exceptional circumstances. We appreciate your understanding and cooperation and apologise for any inconvenience caused. Do you have a new, continuous cough? Follow government guidance and self-isolate if you or someone you live with is showing coronavirus symptoms such as a new, continuous cough. Check the NHS website if you have symptoms 1 2 3 4 COVID-19 vaccine Q&A Appointments and surgery Have services fully opened up again for private patients? Our hospitals are open to offer services for patients virtually and face to face. I haven’t been contacted about my appointment. What should I do? You’ll be contacted by a member of our team if your procedure needs to be cancelled. Your surgery will still be going ahead unless you have had a phone call to say otherwise. I can’t get through on the phone and I have a question. We’re really sorry we couldn’t get to your call. Whilst we’re doing everything we can to answer calls as quickly as we can, we’re seeing higher call volumes than normal so it’s taking a little longer than usual to answer. If it is more convenient for you, you can request a call back using our online enquiry form. Find your nearest hospital Data protection during the coronavirus pandemic How we'll share personal information about you during the pandemic, how we process your personal data and what delays you may experience during this time. Learn more Stay in touch: Terms and conditions Investor relations Privacy notice Healthcare professionals Subject access request Spire Connect Feedback and complaints Pathology Modern Slavery Act Coronavirus data protection IR35 Sitemap © Spire Healthcare Group plc (2021)