James River Group HoldingsJRG Reinsurance Company Ltd.James River Insurance CompanyFalls Lake InsuranceJames River TPA Services Online Payments In response to the current COVID-19 situation we have temporarily re-opened the one-time payment link so that insured’s can make their premium payment online without logging in to the Insured Portal. Workers Compensation Payments WORKER’S COMPENSATION ONLINE PAYMENT INFORMATION Workers’ Compensation Premium Payments must now be made through the new Insured Portal If you do not yet have a log in to the Insured Portal Click Here to request a log in. Insured Portal Features: Pay by Bank Account or Credit Card (Visa - Mastercard- Discover) Schedule Recurring ACH Payments View Invoice/Billing Statements View Coverage Status Submit a Monthly Payroll Reporting Form Report a Claim Access Loss Runs View Claims Information Access Claims Resources Access Risk Management Resources The Insured Portal is only for Workers’ Compensation Insurance written through Stonewood Insurance Company and Falls Lake National Insurance Company. Copyright 2021 by Falls Lake Insurance (a James River Group Company) | Privacy Statement | Terms Of Use

James River Group HoldingsJRG Reinsurance Company Ltd.James River Insurance CompanyFalls Lake InsuranceJames River TPA Services Contact Our Company / Contact Offices Headquarters Falls Lake Insurance Companies 6131 Falls of Neuse Road Suite 306 Raleigh, NC 27609 Business Hours 8:30 AM – 5.00 PM Monday – Friday P.O Box: 97488 Raleigh, NC 27624 For More Information General Business Main Number 1.800.780.7454 Specialty Programs Information E-Mail: specialtyadmittedprograms@fallslakeins.com Claims Contact Information Telephone: 1-866-459-1349 E-Mail: Claims-Contact@fallslakeins.com Fax: 1-888-629-5821 General Marketing Information E-Mail: marketing@fallslakeins.com Agency Application Insured Portal Information Insured Portal Enrollment Form E-Mail: InsuredPortalRequest@fallslakeins.com General Underwriting Information E-Mail: underwriting@fallslakeins.com Agent Portal Information Agent Portal Enrollment Form E-Mail: marketing@fallslakeins.com Loss Run Request E-Mail: LossRun.Request@fallslakeins.com Workers' Comp. Agent Appointments Stonewood Appointments Only E-Mail: FLI_External_Appointments@fallslakeins.com All Other Agent Appointments Agency Appointment Request Form Producer Appointment Request Form E-Mail: FLI_External_Appointments@fallslakeins.com Loss Control Information E-Mail: losscontrol@fallslakeins.com Billing & Audit Information E-Mail: PolicyServices-Contact@fallslakeins.com Fax: 1-888-647-3833 Copyright 2021 by Falls Lake Insurance (a James River Group Company) | Privacy Statement | Terms Of Use