CALL US ON 0191 594 6666 ABOUT RENT A HOME BUY A HOME RENT TO BUY CUSTOMER SERVICES NEWS CONTACT REQUEST AN ALTERATION REQUEST AN ALTERATION It is very important that you get approval from us before making any alterations or improvements to your home. You can do this via completion of an ‘Alteration Request form’. Any alterations or improvements are made at a cost to the tenant. If you make alterations or improvements without permission, we may ask you to return it to its original condition or charge you for the cost of any repairs. Legal proceedings may also be taken as you are in breach of your tenancy if you carry out alterations which are not approved. You may also need approval from the local authority through building control or planning permission for certain alterations. We will advise you of this upon your request. There must be no rent arrears on your account to request an alteration. We do NOT allow the following alterations or improvements: Gas or electric fires Decking in garden areas Conservatories (standard sized sheds and greenhouses are permitted) Hot tubs in garden areas Pigeon lofts or chicken coops Loft conversions Replacement or amendments to external and internal doors Door and window shutters Removal of internal walls Artificial turf and other garden coverings Pet access flaps in external doors Polystyrene coving or tiles to ceilings Fitting of water meters Partitioning of any rooms including bedrooms Glass panel doors – installing or replacing Removal of handrails and balustrades Artexing of any surfaces Wood burning stoves Block paving (we will only allow 20% of the garden area) Leading on windows Laminate flooring in high rise apartments and upper floor flats Garden ponds Extensions Carport/Lean-to Garages Patio and French doors Mains powered garden lighting Spotlights Wood or Wood Effect Flooring: Please note that wood and wood effect flooring is not usually covered by standard household insurance. It is often necessary to lift flooring to provide access to under floor pipes, for example during maintenance. It is your responsibility for removal and reinstatement of any flooring. Sheds / Greenhouses: These can be installed, subject to correct Building Control Regulations. Garden buildings which are of a certain size needing planning permission, CANNOT be erected. ALTERATION FORM YOUR NAME* YOUR EMAIL* CONTACT NUMBER HOW SHOULD WE CONTACT YOU? Contact me by Phone Contact me by Email ADDRESS LINE 1 ADDRESS LINE 2 COUNTY POSTCODE DETAILS OF CONTRACTOR OF CONTRACTOR WHO WILL CARRY OUT THE WORKS IF APPLICABLE ALTERATION REQUEST DETAILS SUBSCRIBE TO OUR NEWSLETTER TO KEEP UP TO DATE GET IN TOUCH 10 Teal Farm Way, Teal Farm Park Pattinson Industrial Estate, Washington NE38 8BG Tel: 0191 594 6666 OUR SERVICES Rent A Home Buy A Home USEFUL INFORMATION Privacy Statement Customer Services News Contact Us CONNECT WITH US Terms & Conditions Privacy & Cookies Policy