Most Loved Brand Among the World’s Most Loved Brands Based on Net Promoter Score® What is NPS? The Net Promoter Score (NPS) measures, on a scale from 0-10, the degree to which people would recommend your company to others. To calculate NPS, subtract the percentage of customers who would not recommend you (detractors, or 0-6) from the percent of customers who would (promoters, or 9-10). Given the NPS range of -100 to +100, a “positive” score or NPS above 0 is considered “good”, +50 is “Excellent”. Liquid Web’s Net Promoter Score® tells you Liquid Web is among one of the highest customer loyalty brands in the world. Detractors 0 - 6 Passives 7-8 Promoters 9-10 % Promoters - % Detractors = Net Promoter Score Visit Our Liquid Web Blog x CHAT WITH A HUMAN We use cookies to offer an improved online experience. By clicking accept or by continuing to browse, you consent to our use of cookies. To learn more, please refer to our Privacy Policy. Accept X