ACCESSIBILITY FOR INDIVIDUALS WITH DISABILITIES: FEEDBACK PROCESS Dear Valued Customers and Visitors Hockley Valley Resort is committed to improving accessibility for People with Disabilities and complying with the mandatory Customer Service Accessibility Plan addressed in Ontario Regulation 429/07 (”Customer Service Standard”) under the Accessibility for Ontarians with Disabilities Act (“AODA”). Hockley Valley Resort encourages feedback on the way that it supports Accessibility and inclusiveness in its workplace, and for the customers of and visitors to the Resort. In particular, Hockley Valley Resort invites input on how we can improve Accessibility in providing goods or services to People with Disabilities, so we can continually enhance our capabilities and support to the community. Those who wish to provide such Feedback are encouraged to so, in any of the following ways: In person – to our Front Desk at 793522 3rd Line EHS Mono, ON L9W 5X7 In writing – to Hockley Valley Resort 793522 3rd Line EHS Mono, ON L9W 5X7 By telephone – 416–363-5490 or 1-866-462-5539 By email – hockley@hockley.com By fax – 519-942-8033 All feedback will be directed to our Human Resources department. Hockley Valley Resort, will provide timely responses to Feedback submitted, whenever possible. Thank you, Hockley Valley Resort CONTACT US 793522 3rd Line EHS Mono, ON L9W 5X7 Tel: 519-942-0754 Toll Free: 1-866-HOCKLEY (462-5539) LET’S STAY IN TOUCH Find us on Facebook Follow us on Twitter View on Instagram Hockley YouTube © 2019 Hockley. All rights reserved