Assessment Taker Login Client Login Blog Topic Assessments Bias Client Stories Education Employee Relations Featured Posts General Government / Public sector Healthcare Hospitality IT Management Manufacturing News Recruiting Remote Hiring Retail Skill Tests Staffing Team Scoring Uncategorized Video Interviews Filter EEOC Guidelines for Employment Tests for Selection Pre-employment testing is a valuable asset to your business, especially now that talent shortages are at a 10-year high. By administering skills testing during the selection process, your HR department can effectively evaluate candidates. They can measure both hard and soft skills to make informed hiring decisions that will benefit your organization. However, your pre-employment […] Posted by Adina Miron | 2 days ago What to Look for in Skills Tests for Call Centers Call centers come in various shapes and sizes, and most of what call center employees do depends on the company where they work. Healthcare call centers, for instance, tend to focus on customer service and handling questions about billing and insurance. On the other hand, sales teams may focus more on outbound calls, placing equal […] Posted by Adina Miron | 1 week ago How to Conduct a Remote Interview with Video Response Questions for Skills Tests Considering the challenges that companies faced during the COVID-19 pandemic, it is no wonder that many of them had to adapt how they do business. For instance, according to Gartner, 86% of companies shifted to remote interviews when hiring candidates during the pandemic. However, while executives made many of these changes under duress, companies found […] Posted by Adina Miron | 2 weeks ago Call Centers: How to Make Sure Your Agents Have the Right Customer Service Skills It is no surprise that customer service is important in satisfying customers and making them loyal to your brand. However, knowing what goes into providing excellent customer service can be challenging at times, especially in light of advances in technology. For almost 80% of consumers, the most important elements of customer service are speed and […] Posted by Adina Miron | 2 weeks ago Best Interview Questions to Ask Candidates and How to Interview Remote Candidates Thanks to advances in technology, remote work is now much more convenient than ever. With sophisticated applications and devices, workers can keep in touch with the office from locations worldwide. PwC reports that 83% of employers feel the transition to remote work during the pandemic was successful, and many executives are likely to continue utilizing […] Posted by Adina Miron | 3 weeks ago Call Centers: How to Test for Sales Skills Before You Hire Filling an open position can be an expensive process, with the Society for Human Resource Management estimating that it takes an average of 42 days and $4,000 to make a hire. But that number pales compared to the potential costs of replacing a bad hire, which the Bureau of Labor Statistics estimates at around 30% […] Posted by Adina Miron | 3 weeks ago Best Interview Questions for a Remote Position: Use Video Response Questions with Skills Tests Despite the shock of the sudden transition to remote work in the spring of 2020, most companies were pleasantly surprised at how well their organizations adapted to the change. According to PwC, 83% of employers felt the shift to remote work was successful. That suggests that remote work will not go away, even as companies […] Posted by Adina Miron | 4 weeks ago How Call Center Skills Tests Help You Hire for the Best Listening and Computer Skills With much of the impact of the COVID-19 pandemic behind us, companies are continuing to adapt to a changing marketplace. According to Bloomberg, nearly 70% of companies around the globe are unable to fill roles in their ranks. While businesses are offering incentives and improving professional development opportunities, these efforts are not helping them find […] Posted by Adina Miron | 1 month ago Interviewing Remote Candidates? Why Video Response Questions for Skills Tests Help You Hire Better No matter how you view the issue, remote work is likely to play a significant role in the workforce in the coming years. According to Deloitte, nearly 55% of business executives expect at least 50% of their workforce to be remote in the coming years, with 19% expecting at least three-quarters of their employees to […] Posted by Adina Miron | 1 month ago Types of Behavioral Assessments Used in Hiring When it comes to hiring the right person, companies need to gather as much information as possible. While hard skills like math and technology tend to dominate recruiter thinking, soft skills can determine whether a new hire will be successful. According to a LinkedIn report, 92% of HR professionals responded that soft skills are at […] Posted by Adina Miron | 1 month ago Manufacturing Recruiting: How to Measure Hard Skills for Better Hires Candidates who can promptly respond to interview questions and exhibit strong interpersonal skills are certainly appealing during the hiring process. But being a strong interviewee does not guarantee that a candidate will perform their job according to expectations. This disconnect is especially true when you are seeking candidates to fill roles within the manufacturing industry. […] Posted by Adina Miron | 1 month ago What Is a Behavioral Assessment? HR professionals are always looking for ways to improve the hiring process. Whether it is cutting the average time to hire or enhancing the chances of bringing the right person on board, companies need to be aware of all available tools to make hiring more efficient and effective. Some of the most valuable tools you […] Posted by Adina Miron | 1 month ago 1 2 3 … 66 Next » Subscribe to our Newsletter For Updates Country USA UK Canada -------------------- Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile China Colombia Comoros Democratic Republic of the Congo Republic of the Congo Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati North Korea South Korea Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Moldova Monaco Mongolia Montenegro Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria Norway Northern Mariana Islands Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Sudan, South Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Virgin Islands, British Virgin Islands, U.S. Yemen Zambia Zimbabwe Contact Us: 73 Princeton Street, Suite 213 North Chelmsford, MA 01863, US Request a Demo Read more eSkill-corporation-eSkill reviews Copyright © 2021 eSkill Corporation. 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