FOSS LOCAL SITES CONTACT LOG IN SOLUTIONS SUPPORT KNOWLEDGE CAREERS ABOUT FOSS Complaint handling and feedback Twitter Linkedin Facebook The FOSS complaint handling procedure I am here to manage any complaints you may have about your experience with FOSS. Please help us to respond effectively by giving as much detail as possible, for example, the name of an instrument, delivery date, your location and the nature of the problem. We will do our best to resolve your complaint Your complaint will be registered and assigned to a complaint handler. Depending on the nature of the issue, a technical expert may also be assigned. Initially, you can expect the complaint handler to respond within 48 hours and the subsequent handling procedure is then tracked by FOSS until satisfactory completion. Please contact your local service and sales representative to file your complaint. Your feedback is valuable If you have an unpleasant experience with us or have any feedback good or bad, we would very much like to hear from you. Your feedback is of great value, giving us an opportunity to find an appropriate solution to your problem, and ensure that it does not happen again. Thank you for your feedback. ANALYTICS BEYOND MEASURE FOSS Foss Allé 1 DK-3400 Hilleroed Denmark Phone: +45 7010 3370 E-mail: info@foss.dk Terms of use Privacy Policy Unsubscribe The Ministry of Environment and Food's smiley report Like most websites FOSS uses cookies. In order to deliver a personalised, responsive service and to improve the site, we remember and store information about how you use it. This is done using simple text files called cookies which sit on your computer. These cookies are completely safe and secure and will never contain any sensitive information. Read more. I AGREE