TELEVISION TV Anywhere, Anytime With our TV Everywhere service you are able to watch your favorite television programs no matter where you are. All you need is a good internet connection. Just register online using your WesTel TV account information and you’re all set! Accessing Your TV Everywhere Account Closed Captioning Compliant Closed captioning allows persons with hearing disabilities to have the audio portion of a television program as text on the television screen. For captioning problems during non-emergency programming, you may file a complaint with WesTel Systems. Phone: 712-786-1181 Fax: 712-786-1185 Email: westel_closedcaptioning@WesTelSystems.com Mail: P.O. Box 330 Remsen, IA 51050 You can also file your complaint with the FCC’s Consumer Center. Fax: 1-866-418-0232 Mail: Federal Communications Commission Consumer & Governmental Affairs Bureau Consumer Inquiries and Complaints Division 445 12th Street, S.W. Washington, DC 20554. WHAT TO INCLUDE IN YOUR COMPLAINT your name, street, city, state and zip code and other contact information such as a videophone or TTY number or email address the television channel number, call sign and network the date and time when you experienced the captioning problem the name of the program or show with the captioning problem a detailed description of the captioning problem, including specifics about the frequency and type of problem (e.g., garbling, captions cut off at certain times or on certain days, captions missing only with HD programming) any additional information that may assist in processing your complaint, such as a description of your television receiver set up, including the make and model of your television or computer, if you are using a computer to receive television signals, any recording devices attached to the receiver, and the kinds of cables used to attach the components PACKAGES PACKAGES INTERNET OVERVIEW MANAGED WI-FI TECH HOME SPAM FILTER SECURE YOUR WIRELESS INTERNET TROUBLESHOOTING TELEVISION OVERVIEW TV ON MY SIDE CLOSED CAPTIONING COMPLIANT CHANNEL LINEUP WATCH TV EVERYWHERE TV TROUBLESHOOTING PHONE OVERVIEW PHONE FEATURES LONG DISTANCE VOICEMAIL VOICEMAIL FEATURES EMAIL FORWARD VOICEMAIL USER GUIDE PHONE TROUBLESHOOTING ABOUT ABOUT WESTEL SYSTEMS COMMUNITY INVOLVEMENT FORMS POLICIES SUPPORT SUPPORT SUPPORT Website Privacy Policy © 2021 WesTel Systems. All Rights Reserved.