menu INSURANCE ABOUT CONTACT CLAIMS lock LOG IN search HERE FOR YOU STATE INFORMATION HEALTH INSURANCE USPS MAIL DELAYS NEED TO KNOW MORE? COVID-19 Update Here for you Like you, we at American National are taking COVID-19 seriously and are doing everything we can to protect our employees while continuing to provide excellent service to our clients. We are closely monitoring the evolving situation and continue to follow guidance from the Centers for Disease Control and Prevention (CDC), international, regional, state and local authorities. Our teams are actively monitoring, assessing and responding to the situation as it develops We have taken steps to prevent any interruption to our business for our clients and agents Our agents are available to advise you via phone, email and/or other online technologies We’re taking precautionary measures in all our locations to protect our employees and help prevent further spread of the virus State Information The following states have additional information regarding premium credits: California: See Policyholder Notice New Mexico: See Policyholder Notice Health Insurance We're taking the following actions to lessen the impact of COVID-19: Deductibles, co-pays and coinsurance will be waived on all screening and diagnostic testing related to COVID-19. This also applies to related office visit, urgent care center and emergency room charges incurred to obtain the test. If your plan has prescription coverage and required by your state of residence, early refill limits will be waived on 30-day prescription maintenance medications. Members are encouraged to utilize telemedicine to limit their exposure to COVID-19. Telemedicine services are covered under your plan in the same manner as any other face-to-face visit. Applies to fully insured major medical business, including short-term major medical, and Medicare supplement business. USPS Mail Delays If you're mailing in a payment, know that USPS delivery has been slower than usual recently. We recommend mailing your payment earlier than normal to avoid being late. To learn more about other faster ways to pay, visit our billing page. The following states have additional information regarding USPS mail delivery delays: We're taking the following actions to lessen the impact of COVID-19: Maryland: Insurance Administration Consumer Advisory Notice Need To Know More? Contact Us Reach out to our service center (855) 618-0645 for COVID-19 related questions. For other questions, visit our contact directory. CONTACT DIRECTORY Contact Your Agent Find your agent’s contact information to talk about your policies and options. FIND YOUR AGENT Chat With ANNIE® We’ve created a virtual assistant to help answer COVID-19 related questions. INFORMATION Contact Directory Insurance Products Careers Investor Relations Mortgage Loan and Real Estate Health Info By State Accessibility FOR CLIENTS Log In Pay Bill Claims Center Forms Directory Request Tax Form COVID-19 Update Roadside Assistance FOR AGENTS SMG Log In IMG Log In CSSD Log In ML Log In SLAICO Log In FOR EMPLOYEES 401k Portal Employee Log In FEEDBACK chat_bubble_outline Questions? Chat We collect personal information and use cookies for business purposes. By using our site, you agree to our Terms. CA residents: CCPA Privacy Notice. x American National is a group of companies writing a broad array of insurance products and services and operating in all 50 states. American National Insurance Company was founded in 1905 and is headquartered in Galveston, Texas. In New York, business is written through Farm Family Casualty Insurance Company, United Farm Family Insurance Company, and American National Life Insurance Company of New York, Glenmont, New York. Property and casualty insurance is written through American National Property And Casualty Company, Springfield, Missouri, and its subsidiaries and affiliates. Other products and services referenced in this website, such as life insurance, annuities, health insurance, credit insurance, and pension products, are written through multiple companies. Not all products and services are available in all states. Not all companies are licensed in all states. Each company has financial responsibility only for its own products and services and is not responsible for the products and services provided by the other companies. Terms & Conditions Privacy Policy and Other Legal Notices New York Domestic Violence Notice Site Map Copyright© 2021 American National Insurance Company, Galveston, Texas. All rights reserved.