Accessibility Tools About Give Play Refer Shop Supporting you Supporting us Contact Us Latest Donate There are many ways to support our Hospice and being involved in Participation is one of them. Home > Supporting you > For individuals and families > Participation and Engagement Participation and Engagement Participation is having your say regarding the services you are involved or have contact with. It’s about helping ACCORD make decisions on many aspects of current and future service provision. We are proud of the services we provide in the Renfrewshire and parts of East Renfrewshire area. Your involvement is so important in order to sustain these services. There are many ways to support ACCORD Hospice and being involved in Participation is one of them. Can you help? Can you become active in Participation here at ACCORD? Your comments will always be taken on board, and feedback will be provided where possible. Participation Leaflet If you have any questions about participation or would like to have a chat with Karen please fill out the form below Nature of Enquiry Please select Feedback Ask a Question Title First Name Last Name Email Mobile Message Would you like to receive news and updates from ACCORD Hospice? Yes, I would like to receive new and updates Feedback at ACCORD Please take a minute or so to read our Participation Leaflet and if you wish to be involved further, please get in touch by leaving feedback on our form below or completing the Participation Leaflet and post to: ACCORD Hospice, 7 Morton Avenue, Paisley, Renfrewshire, PA2 7BW. Participation and Engagement at ACCORD Hospice is led and coordinated by Karen Palmer to get in touch please call on 0141 581 2000 Participation Leaflet You Said We Did The input we receive from you can make a difference. From the recent feedback ACCORD received, the following actions were identified and implemented: New clearer name badges issued to staff Photographs of key departmental staff now on display Personalised staff introductions – ‘Hello my name is ….’ Improved documentation of patients spiritual and religious wishes New hot drinks machine provided Evaluations At ACCORD we recognise that it is important to obtain feedback to ensure that the standard of services are of a high quality and meet the needs of patients and carers. In order to help with this we regularly evaluate our services by carrying out surveys and evaluations in the following areas: Patient Experience of ACCORD services Staff Survey Student Placements Service of Remembering Training Course Stay up to date Be first in the queue for hospice news, events and opportunities to get involved Email How we use this information Donations change lives Amazing people like you help us support those who need it most. “Everyone has been so generous, and the final total raised is testament to how adored my mum was at ACCORD hospice” Read stories Donate Contact Us Copyright ACCORD Hospice Registered Charity No SC013682 Terms and Conditions Sitemap Privacy Policy Cookie Policy A Dreamscape Digital Solution Let's Talk