1-800-NFS-1306 REACH OVER 98% OF CONSUMERS WITH TWO-DAY SHIPPING ORDER MANAGEMENT FULFILLMENT & DISTRIBUTION CUSTOMER SERVICE VALUE-ADDED SERVICES OVER 50 YEARS OF FULFILLMENT EXPERTISE We are a complete fulfillment service providing a full range of solutions for multichannel distribution, order management, customer care and value-added services. We make the complex simple. Our mission is to exceed your expectations and ensure your success with fast, accurate fulfillment services powered by decades of experience as an industry leader and innovator. National Fulfillment Service Has One Vision… “To provide superior support to delight our clients and their customers.” A Proven History of Great Service We started our fulfillment company in 1965, developing software and later expanding into transaction management, customer care and complete warehousing and distribution services. Today, our fulfillment service continues to provide steady support and innovation to a select roster of clients, each with differing needs, but one common goal: to provide their customers with great service. NFS is still a privately-held business, one that takes your decision to outsource your fulfillment service seriously. You can rely on our experience to help your business grow and thrive. Our fulfillment service solutions are modular, which means you will never have to adjust your business model to match a prepackaged approach. When you’re ready to implement a customized, full-service solution for your fulfillment needs, National Fulfillment Services is your source for reliability, expertise, and industry leading customer service. We invite you to learn more about us and how we can help you grow your business… What We Do: NFS offers a full range of order fulfillment services, including: B2C, B2B and multichannel distribution solutions Sophisticated order management services, reporting and business intelligence Customer support services including a 24/7 contact center (call center, email, chat, social media) Connectivity to e-commerce, multichannel and ERP system platforms Inventory management solutions Conditioned storage of products in an FDA & Department of Agriculture registered facility Lot control and expiration date tracking services with FIFO/FEFO picking methodologies for supplement, skincare/cosmetic and food/beverage companies Flexible packing slip printing, customized packaging, reverse logistics, gift wrap, kitting, Amazon FBA prep and subscription box assembly Innovative last mile delivery options like PigeonShip, Penguin Pick-Up, PUDO Point, same day and two-man delivery. A broad spectrum of cost-effective shipping methods 1-3-day shipping across North America with multiple distribution centers What makes National Fulfillment Services unique is our ability to quickly adapt our systems and processes to meet your specific goals. Instead of a cookie-cutter order fulfillment approach, NFS provides a level of customization unmatched in the industry. The result: You’ll set yourself apart from your competition with: More cost-effective solutions Reduced order-to-delivery time Higher consumer satisfaction More repeat orders Less returns Better business management DEATH WISH COFFEE Death Wish Coffee (DWC) known as “The World’s Strongest Coffee” has acquired a loyal following of over 200,000 customers since its inception in 2012. read more "NFS has been integral to our growth. Their flexible and reliable service allows us to deliver an amazing buying experience to our customer while keeping our fulfillment expenses at a minimum and their dedicated staff makes them ultra-easy to work with." Eric Donovan Chief Logistics Officer Why Should You Choose Us As Your Fulfillment Service Partner? Innovation: All our systems – from the call center and customer care to distribution — use proprietary software that is designed, devised, developed, engineered, tested and maintained by us to ensure your responses are processed smoothly and economically. Flexibility: We design customized solutions – fulfillment programs that fit your unique needs and accomplish your objectives – rather than trying to squeeze you into a “canned” package. Because our systems are modular, they can be modified and adapted to a “one-of-a-kind” program that keeps costs in check and performs above industry standards. Discipline: We deliver day-in, day-out stable support for your company, diligently and with constant grace under pressure. From our eCommerce, continuity, catalog and subscription programs, NFS systems use relational marketing models where orders are not viewed as isolated events but part of a lifetime purchasing history for a consumer. Expertise: Our Team Leaders are also Systems Analysts who have taken part in designing some of the most rigorous and complex systems for fulfillment tasks. With an average tenure of over 20 years, these fulfillment professionals have thorough knowledge of the industry and a wealth of experience solving real-world issues. Experience: For over 50 years we’ve provided leadership by becoming the fulfillment partner in all aspects of the customer experience. We operate a wide array of order management, customer service and multichannel distribution projects handling some of the most complex tasks in the industry. INTEGRATIONS National Fulfillment Services provides everything you need for real-time integration with e-commerce carts, ERP and order management systems. 0% Orders processed within 1 business day 0% Orders ship within 1 business day 0% Shipments delivered in 2 days 0% Calls answered within 30 seconds MORE COST EFFECTIVE SOLUTIONS START A CONVERSATION WHERE SPEED MEETS EXCELLENCE ORDER MANAGEMENT Auto-Ship and Continuity B2C / E-Commerce Business-to-Business Catalog Fulfillment Services Multichannel Integrations FULFILLMENT & DISTRIBUTION Amazon Fulfillment Support Lot Control And Specialized Multichannel Fulfillment Multi-Site Fulfillment Pick and Pack Returns Management CUSTOMER CARE Account Management Call Center Services Real Time Support – Live Chat VALUE-ADDED SERVICES Amazon FBA Prep Box Programs and Sampling Kitting and Assembly IT SERVICES Business Intelligence Technology Visa PCI Level 1 Compliance INDUSTRIES Apparel Collectibles DRTV Food + Beverage Home + Consumer Goods Media Publishing + Books Skincare + Cosmetics Supplements INTEGRATIONS Amazon ChannelAdvisor eBay Magento Netsuite Rakuten SellerCloud ShipStation Shopify Skubana SPS Commerce Volusion 1-800-NFS-1306 CONTACT NEWS & INSIGHTS ABOUT US Our People Our Process Our Technology Case Studies FAQ National Fulfillment Services © 2021. 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