Caring, Honest & Proud Customer Care at Swansway Group Learn more about our Customer Care Make An Enquiry Careers Contact Us Making your customers happy is the only sure way for a business to survive, happy customers come back again and again and they tell their friends and colleagues about the experience. Michael Smyth Chairman of Swansway Group Email Michael Customer Care at Swansway Group We really hope that you should never need us on your car journey with us, however if you do, we're always happy to help. Our values of Caring, Honest and Proud are very important to us. Our Customer Service Team welcome your feedback, both positive and negative; it enables us to see the things we’re doing well and also, the things we’re not doing so well. Of course, we try our hardest to give our customers the best possible service, all the time; however, we’re honest and we do realise that, from time to time, things go wrong. If you’ve not been completely satisfied with anything we’ve done for you, then we’d like you to tell us about it. If you need to complain, then, in the first instance, we recommend that you get in touch with the Head of Business at the dealership concerned. If their response or actions fall short of your expectations, then please let Liz, our group customer liaison manager know. You can email Liz on caring@swanswaygarages.com or call her directly on 01270 860701 Message Select Branch * Please select ... Title * Please select ... First Name * Last Name * Email Address * Contact Number * Marketing Preferences We would love to be able to keep you up to date with products and services that we think would be of interest to you. Don’t worry, we won’t bombard you with information. If you do want to receive the latest news about products, services or offers from Swansway, please tick the appropriate box. By giving us your contact details you’re consenting to receive updates every now and again about interesting Swansway things. We may occasionally pass on your details to organisations we think you might be interested in, but only people we trust and work closely with. Privacy Policy Phone Email SMS Post Submit Our History established in 2003 Charity supporting our communities About Us let us introduce ourselves Join our Team view our vacancies Get in touch Whatever your question or feedback we are here to help. So please feel free to contact us. Make An Enquiry Find Us Join our journey Immerse yourself even deeper. Visit our social channels. Company Info Info © Swansway Group Gateway, Crewe, United Kingdom, CW1 6YG Reg Office: Swansway Garages Ltd, Gateway, Crewe, CW1 6YY, United Kingdom Reg. Company Number: 04507008 VAT Reg. No. 823 8072 33 Financial Disclosure Swansway Garages Limited are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority (FCA) under reference number 304920. Finance is Subject to status. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We will typically receive commission from a finance provider that we introduce you to when you enter into an agreement with them. Legal Terms & Conditions Privacy Policy Tax Strategy Site Map Cookies Policy Alloy Wheel Repair Insurance Retail Price Protection Insurance Contract Hire GAP Insurance Cosmetic Repair Insurance Tyre Insurance Data Preferences Modern Slavery Act About our Finance and Insurance Services change cookie settings This site uses cookies and related technologies for site operation, analytics and third party advertising purposes as described in our Privacy and Data Processing Policy. You may choose to consent to our use of these technologies, or further manage your preferences. To opt-out of sharing with third parties information related to these technologies, select "Manage Settings" or submit a Data Erasure request. Manage Settings Accept Recommended