Manufacturing Rapid and continuing advances in technology means that this is an industry undergoing plenty of change. With a rise in use of robotics and a workforce that is declining in numbers, this is of course having an impact on employees. We know it is therefore crucial that manufacturers have in place the right strategies to successfully navigate this evolution while optimising the engagement and productivity of their people. We can help to do this and indeed already do for manufacturing clients including Signify (Philips), Baxi and AkzoNobel. COMMON INDUSTRY CHALLENGES Use of AI/robots replacing previously ‘human’ jobs Job cuts/redundancies and destabilising effect this has Poor employee retention rates Aging workforce and shortage of skilled graduates joining Below benchmark levels of employee engagement Sometimes geographically dispersed teams. HOW TO TACKLE THEM Culture change/employee experience as a major focus Invest in employer brand/EVP Develop succession plans and identify future skills gaps Improve perceptions of wider industry to attract young workers Offer more competitive rewards and benefits. Want to talk about your people priorities? GET IN TOUCH Join our subscriber list Our people experts publish guides, videos, case studies and lots of other useful stuff. Hear about it first. Name * Email * Get in touch info@etsplc.com +44 (0) 1932 222700 ETS Hersham Place Technology Park 41-61 Molesey Road Hersham Walton-on-Thames Surrey KT12 4RS Follow us on social Other links Legal information © Expert Training Systems plc 2013-2021. All rights reserved.

Professional services Professional services is another sector that has been undergoing pretty significant transformation. Customers now have a huge choice of providers for many professional services and, as such, their expectations have increased, creating a real ‘buyer’s market’. We’ve seen first-hand through our work with clients like Allegis Group, Ashurst and Dentons that this often requires a change in their people strategies and a review of their culture and desired behaviours and competencies. COMMON INDUSTRY CHALLENGES Slow to adapt to changing workplace/employee demands Disruption of resourcing models and growing reliance on flexible resource Failing to attract and retain talent, particularly female workers External pressures – smaller margins, tighter delivery timescales. HOW TO TACKLE THEM Focus on workplace culture change Update policies – i.e. offering flexible working Review skills gaps and talent pipelines L&D focus – particularly around adding digital capability Review competency frameworks. Want to talk about your people plans? GET IN TOUCH Join our subscriber list Our people experts publish guides, videos, case studies and lots of other useful stuff. Hear about it first. Name * Email * Get in touch info@etsplc.com +44 (0) 1932 222700 ETS Hersham Place Technology Park 41-61 Molesey Road Hersham Walton-on-Thames Surrey KT12 4RS Follow us on social Other links Legal information © Expert Training Systems plc 2013-2021. All rights reserved.