ABOUT RESOURCES FINANCIAL EDUCATION FAQ SEARCH YOUR ACCOUNT GIVING BACK Supporting the communities where we live and work At Comenity, we believe it's essential to give back — in fact, giving back is one of our core values. Our community commitments. We care deeply about our customers. That’s why Comenity invests time, talent and money into the communities we serve across the country. We’re committed to engaging and connecting on a local level to meet their greatest needs. Recently, we received the highest rating of “outstanding” from the FDIC for our activities and contributions. We partner with a number of organizations to give back in three core areas, including: Promoting, protecting and improving the lives and health of children. Helping students of all ages acquire the skills and knowledge they need to achieve their highest potential and become productive members of society. Maximizing individuals’ independence and self-determination through support of basic needs and financial literacy. We strive to deliver more value. About Comenity Comenity has been connecting customers to the brands they love for more than 30 years. LEARN MORE Contact Financial Privacy Online & California Privacy Policy Terms of Service Do not sell my information © 2021 Comenity LLC.—Comenity Bank and Comenity Capital are Comenity companies. Feedback

ABOUT RESOURCES FINANCIAL EDUCATION FAQ SEARCH YOUR ACCOUNT CUSTOMER CARE Award-winning Customer Care We’re committed to making each experience with us exceptional. Award-winning Customer Care. Products alone don’t make a brand. People do. That’s why we invest so heavily in our Customer Care Centers. In fact, they’ve won the Certificate of Excellence from BenchmarkPortal 15 consecutive times – a record for the financial services industry. Across the country, our award-winning customer care representatives are trained, knowledgeable and eager to help. Meeting the highest standards of each of our 50 million cardmembers is the most important thing we do. Yes, it takes focus and dedication to deliver on this promise time and time again. And that’s exactly what we’re here to do. Comenity cares. Giving back Supporting the communities where we live and work is embedded in our values and a big part of our identity. LEARN MORE Contact Financial Privacy Online & California Privacy Policy Terms of Service Do not sell my information © 2021 Comenity LLC.—Comenity Bank and Comenity Capital are Comenity companies.

ABOUT RESOURCES FINANCIAL EDUCATION FAQ SEARCH YOUR ACCOUNT ACCOUNT RESOURCES Find all the resources you need to manage your account Comenity account features Helping to understand exactly how your account works. Expand All + Account features FAQs Keeping you secure Committed to security and earning your trust. Expand All + Security features Financial Privacy Contact Financial Privacy Online & California Privacy Policy Terms of Service Do not sell my information © 2021 Comenity LLC.—Comenity Bank and Comenity Capital are Comenity companies. Feedback