Skip to footer Log in SUPPORT SUPPORT ACCOUNT Buy a device & check EIP or JOD! status The hardest part of getting your new phone, tablet, wearable (and more!) will be picking a favorite out of our exciting line up. Shop now or learn more about how to buy below. How to shop Trade-ins We love trade-ins! You may be able to use the value of your old phone towards a new purchase. Equipment Installment Plan Equipment Installment Plans offer interest free financing on qualified purchases JUMP! On Demand With JUMP! on Demand you can lease some of our most popular devices! e-Signatures e-Signatures let you authorize an EIP and JOD transactions without having to visit a store. Ready to buy? If you're new to T-Mobile, join us! Already with us? Let's get you logged in so you can start shopping. Order on its way? If you're new to T-Mobile, make sure you have the below info to check your order status here. Order number Billing Zip Code Last name Already with us? Check out your Order Status page in your T-Mobile.com account. Still need help? You can visit us at any of our store locations, call us at 1-800-937-8997, or check out the video below for more information on how to upgrade online. Remember upgrades made through Care or Retail will be charged $30 for assistance in the upgrade process, so upgrade online whenever possible! &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;nbsp; Was this helpful? Can't find what you're looking for? Contact Us Ask our community Connect with T-Mobile English Español Shop phones by brand Apple iPhones Samsung Galaxy phones OnePlus phones New featured phones New Apple iPhone 13 5G New Apple iPhone 13 Pro 5G New Apple iPhone 13 Pro Max 5G New Apple iPhone 13 Mini 5G New Samsung Galaxy Z Fold3 5G Holiday deals & promotions Black Friday deals Cyber Monday deals Holiday Tech Gift Guide Apps & connected devices FamilyMode DIGITS SyncUP TRACKER SyncUP DRIVE Hotspot devices Plans & information Military & Veterans Prepaid Device Protection Data pass Switch to T-Mobile We’ll help you join Savings calculator Bring your own device Trade-in program Number porting T-Mobile benefits Magenta Plan benefits T-Mobile Tuesdays Travel Order info Check order status View return policy Redeem a rebate Support Contact us Phones Plans Billing International Emergency Broadband Benefit My account Pay my bill Upgrade Add a line More than wireless Business Prepaid TVision T-Mobile MONEY Home Internet IoT About T-Mobile Our story Newsroom Investor relations Corporate responsibility Community Sustainability Privacy Center Careers T-Mobile careers About Investor relations Press Careers Deutsche Telekom Puerto Rico Privacy notice Interest-based ads Privacy Center Consumer information Public safety/911 Terms & conditions Terms of use Accessibility Open Internet Do Not Sell My Personal Information © 2002–2021 T‑Mobile USA, Inc.