250-498-2524 MAP + HOURS Gerard's Equipment Privacy Statement This privacy statement discloses the privacy practices for Gerard's Equipment (the "Dealer") and Kubota Canada Ltd. ("Kubota Canada") in respect of information collected on this Website. Dealer Spike, LLC may process information collected on this website as described in this privacy statement as service provider. By using this Dealer website or by choosing to give personal information to Dealer or Kubota Canada through this website, you signify your consent to this privacy statement. If you do not agree with any terms of this privacy statement, please do not use this site or provide personal information. This privacy statement includes the following sections. You should read the entire statement; however, you may use the links below to be directed to the information you want: 1. Information Collection And Use. The Personal Information the Dealer and Kubota Canada may collect depends on how you choose to use the website. This may include your name, contact information, dealer location, information to process a purchase, such as payment information, and shipping and billing addresses, demographic information such as postcode, preferences and interests, other information you provide. This information may be used to process any orders you place or provide quotes you request, for internal record keeping, to improve products and services, to send promotional emails and site updates, to customize the website, to manage, administer, maintain, service, collect and enforce the terms of service, or any other agreement we have with you, to respond to your questions or complaints, to investigate and settle any dispute or claim which relates to the site, products or services, to comply with law, or investigate security breaches or cooperate with government authorities pursuant to a legal matter. 2. Quote Requests. If you request a quote, or to pre-qualify for financing, you may be asked to agree to the Dealer obtaining a credit report about you that includes information to verify your identity, contact information, and information about your financial and credit history and worthiness, such as your payment history, and any defaults, or declarations of bankruptcy. This information is used to and review the credit of an applicant, for confirming identity and eligibility for credit, evaluating credit worthiness, deciding whether to offer credit, and to manage, and enforce any agreement you enter with the Dealer. 3. Orders. If you make an order through the website, information is collected to process and fill that order. 4. Surveys And Contests. If you enter a contest, the information you provide is used to administer the contest. Contest and survey responses may be used to monitor or improve the site, and the products and services. 5. Cookies. This site may use cookies to store items during e-Catalog shopping, and may also use cookies to serve targeted advertising to you on this and other websites. Users can opt-out of cookies used by Google for advertising. The site uses Google Analytics to collect and analyze information about the use of the site, and report to us on activities and trends. You can opt out of this by downloading the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout. Each site where the privacy policy is posted must provide users with at least one of the following two options for opting out: Opting out of Google advertising cookies: Users can opt-out of Google's use of cookies for advertising, including DoubleClick cookies, by visiting Google's Ads Settings page. Opting out of cookies from all participating advertisers: Users can opt-out of third-party advertising cookies from a wide range of advertising services, including Google, by visiting the Network Advertising Initiative's Opt-Out page. 6. Log Files. We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. 7. Sharing. Personal information may be shared with service providers or in the event of a business transaction, such as if the Dealer is sold. The Dealer and Kubota may also disclose personal information to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with them; or (iii) to protect their rights, safety or property. 8. Links. While this website may link to third party sites, the Dealer and Kubota Canada are not responsible for them. 9. Notification Of Changes. This policy may change, so you should review it frequently. 10. Security. While we use safeguards to help protect Personal Information we hold, no security can provide absolute protection. We cannot ensure or warrant the absolute security of information. 11. We May Transfer Personal Information To Other Countries. We may transfer information to the United States, and other countries. Information processed and stored in other countries may be accessed by governments and law enforcement according to their laws. 12. Correcting / Updating Personal Information. You can access and request correction of your personal information we hold. 13. Contact Us. You may contact the Dealer or Kubota Canada if you have questions or complaints. INFORMATION COLLECTION AND USE: "Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, payment information, or a phone number or other contact information. The Personal Information the Dealer and Kubota Canada may collect depends on how you choose to use the website. Information collected on the website is primarily controlled by the Dealer named above. The Dealer may also provide you with further information about its privacy practices in an additional privacy statement. If they do, that statement applies to the processing of your personal information by the Dealer in addition to this privacy statement. Kubota Canada may facilitate the processing of information collected on the website as described in this Privacy Statement, and Dealer Spike is a service provider which provides the functionality of the website and may process the information collected through the website to do so. Kubota Canada may also use this information to better understand how the website is used, and to better understand interest in its products. The Dealer may collect the following information on this website: Your name, contact information including email address, mailing address, and telephone number, your preferred dealer location, if the website offers purchase functionality, and you choose to make a purchase, information to process that purchase, such as your payment information, and shipping and billing addresses, demographic information such as postcode, preferences and interests, information you choose to provide if you contact the Dealer through the website, such as the nature of your inquiry or the products you are interested in, and other information relevant to customer surveys and/or offers or that you choose to provide. The Dealer may use the this information to understand your needs and provide you with a better service, and in particular for the following reasons: Where permitted by the functionality of the website, to process any orders you place with the Dealer or provide you with any quotes you request, for example, by processing your payment, and delivering your items, and arranging for repairs or exchanges you request. Internal record keeping. to improve products and services, With your consent, the Dealer may periodically send promotional emails about new products, special offers or other information which you may find interesting using the email address which you have provided. This may include promotional information about third parties which you may find interesting. You may also have the opportunity to agree to receive promotional messages from Kubota Canada. If you have opted into promotional email, you may unsubscribe using the information provided in those emails. To send user announcement updates which contain important information about the site such as changes to this privacy statement or the terms of use. To customise the website according to your interests. To manage, administer, maintain, service, collect and enforce the terms of service, or any other agreement we have with you, To respond to your questions or complaints. To investigate and settle any dispute or claim which relates to the site, products or services. To investigate security breaches or cooperate with government authorities pursuant to a legal matter. To comply with applicable laws and regulations. Your personal information may also be processed as described in the following sections. The Dealer and Kubota Canada may also anonymize, aggregate or otherwise strip any personal information or other information they collect of all personally identifying characteristics and may use or share that aggregated, anonymized data with third parties for any purpose they deem appropriate. VEHICLE QUOTE REQUESTS: In order to obtain a vehicle price quote, a user must first complete a Quote Request Form. A user is required to give their contact information (such as name, address, telephone number and e-mail address). This information is used to contact the user and provide the quote or other information that they have requested. It is optional for the user to provide financial information, but can be done so that the Dealer can review and pre-qualify the user for financing if they are interested. If you seek credit, you may be asked to provide consent to have a credit report obtained by the Dealer. If you consent, the Dealer may obtain information in this report including information to verify your identity, contact information, and information about your financial and credit history and worthiness, such as your payment history, and any defaults, or declarations of bankruptcy. This information is used to and review the credit of an applicant, and for confirming your identity and eligibility for credit, evaluating your credit worthiness, deciding whether to offer credit, and to manage, administer, maintain, collect and enforce any agreement you enter with the Dealer. Kubota Canada does not receive your financial information though this website. ORDERS: If the website includes the ability to make purchases, information is requested from the user on the e-Catalog order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. Kubota Canada does not receive your payment information though this website. If the Dealer has trouble processing an order, this contact information is used to get in touch with the user. SURVEY AND CONTESTS: From time to time, the website requests information from users via surveys or may offer contests or other promotions. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as postal code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, and the products and services. COOKIES: A cookie is a piece of data stored on the user's hard drive containing information about the user. For example, for websites that offer the ability to make purchases, a cookie is used to store items during e-Catalog shopping so that a list of what you are ordering is maintained. The Dealer, and Kubota Canada, and our service providers may also use cookies to track user behaviour across the website and across other websites in order to serve advertising to you on this and other websites that is tailored to your inferred interests. If a user rejects the cookie, they may still use the site. However, some areas of the site may not work, or may not work as well if cookies are rejected. For example, the user, may not be able to use the e-Catalog shopping basket function on the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site. You can opt out of this by downloading the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout. Each site where the privacy policy is posted must provide users with at least one of the following two options for opting out: Opting out of Google advertising cookies: Users can opt-out of Google's use of cookies for advertising, including DoubleClick cookies, by visiting Google's Ads Settings page. Opting out of cookies from all participating advertisers: Users can opt-out of third-party advertising cookies from a wide range of advertising services, including Google, by visiting the Network Advertising Initiative's Opt-Out page. Kubota Canada and the Dealer use Google Analytics on this website, which uses cookies and other technologies to collect and analyze information about the use of the site, and report to us on activities and trends. This service may also collect information regarding the use of other websites, apps, and resources. Kubota Canada and the Dealer may use this for impression reporting, and to learn, on an aggregate basis, about the demographics and interests of people who visit this site or click our advertising. You can learn about Google's practices by going to https://policies.google.com/technologies/partner-sites, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at: https://tools.google.com/dlpage/gaoptout. LOG FILES: We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. SHARING: The Dealer and Kubota Canada may also share personal information with service providers that assist us with the activities described in this Privacy Statement, such as delivery companies, payment processors, or companies that help run the website. For example, the Dealer may use an outside company (such as UPS, USPS, Fed Ex. etc.) to ship orders, and a credit card processing company to bill users for goods and services. Dealer Spike and Kubota Canada may receive and process personal information and other information collected through the site to assist the Dealer with the purposes described in this Privacy Statement. The Dealer and Kubota Canada may work with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. The Dealer and Kubota Canada reserve the right to transfer any personal information we have in the event of bankruptcy, or if we or any part of our business merges with or is acquired by a third party, or if any such transaction is proposed. The Dealer and Kubota Canada may also disclose personal information to third parties if they have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with them; or (iii) to protect their rights, safety or property. Finally, the Dealer and Kubota Canada may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information they receive, or to otherwise protect our rights. LINKS: This website may contain links to other sites that Dealer Spike, LLC, the Dealer, and Kubota Canada Ltd. do not own or control and are not responsible for. Please be aware that Dealer Spike, LLC and the Dealer, and Kubota Canada Ltd. are not responsible for the privacy practices of such other sites. You should read the privacy statements of every web site that collects personally identifiable information that you visit. This privacy statement applies solely to information collected through this web site. NOTIFICATION OF CHANGES: If this privacy policy changes, those changes will be posted here so users are always aware of what information the site collects, how it is used, and under circumstances, if any, it is disclosed. SECURITY: Dealer Spike, LLC, the Dealer, and Kubota Canada Ltd. maintain physical, organizational and technological safeguards intended to help protect Personal Information in their control against unauthorized use, disclosure or access. Dealer Spike, LLC and the Dealer, and Kubota Canada Ltd. employees or service providers who need the information to perform a specific job (for example, order clerk, sales representative, or a customer service representative) are granted access to that personal information, and for those purposes described in this privacy statement, or purposes required or permitted under the applicable law. The Dealer manages information it collects from Oliver, BC. Kubota Canada manages information it collects from Oliver, BC. No security measures can provide absolute protection. Dealer Spike, LLC and the Dealer, and Kubota Canada Ltd. cannot ensure or warrant the security of any information you provide. WE MAY TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES: In order for this web site to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from third party sources. For example, to determine if customers qualify for financing, the dealership may use their name and social security number to request a credit report or approval from a lending institution. CHILDREN: The site is not intended to collect information from children who are under 13 years of age. If you are under 13, please do not provide any information. If you are the parent or legal guardian of a child who has provided us with personal information, you may ask to review or delete this information. CORRECTING / UPDATING PERSONAL INFORMATION: You have a right to request access to your personal information and to request a correction to it if you believe it is inaccurate. If you would like to have access to the personal information the Dealer has about you, or if you would like to have it corrected, please contact the Dealer using the contact information provided below. In some cases the Dealer may not be able to allow you to access certain personal information in certain circumstances, for example if it contains personal information of other persons, or for legal reasons. If you would like to request access to or correction of any personal information Kubota Canada holds about you, please follow the instructions in the Kubota Canada Privacy Policy. To help protect against fraudulent requests for access to your personal information, you may be asked for information to allow us to confirm that the person making the request is you or is authorized to access your information before granting access. For example, you may be required to verify your identity before you access your personal information. CONTACT US: If you have any questions regarding this Privacy Statement, any Personal Information you have submitted to the Dealer, or if you would like to: access Personal Information that you have already provided to us so that you can correct or update it, or request that it be deleted; or submit a complaint, or report any violation of this Privacy Policy. Please advise us the Dealer contacting tracyz@gerardsequipment.com. You may also contact the Dealer directly by writing to 5592 Highway 97 Oliver, BC V0H 1T0. If you have any questions or complaints regarding the collection, use or disclosure of personal information by Kubota Canada Ltd. you may contact the Kubota privacy officer by emailing privacy@kubota.ca or by calling 905-294-6535 (ext. 2254) or by writing to us at: 5900 14th Ave, Markham ON, L3S 4K4. 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