Enter search term Find a branch Insurance Risk Management Employee Benefits Make a claim News About Contact us Claims support We take pride in our personable, professional, and proactive approach in delivering excellent client care. Our UK wide dedicated and experienced claims team is on hand via email or phone to support you and your business. Make a claim We are here to support you Convenience and peace of mind that your case is being looked after by a group of professionals. A claims service needs to be delivered according to the specific requirements of your business, and the varying lines of insurance coverage necessary. Just as no business is the same, no claim is the same; we work in partnership with you to ensure these needs are met. By taking quick action on all the activities that are important for the claims processing cycle, we believe that in today’s fast-paced claims environment, here at PIB Insurance Brokers we can meet your customer demands and expectations. We'll help you as quickly and efficiently as we can: Straightforward claims process from start to finish A dedicated and experienced claims team National coverage with a local claims service We'll ensure that valid and fair claims are paid If you need to make a claim, we’re committed to achieving the outcome that’s right for you. Dedicated and experienced, our Claims team is led by Matthew Howes and acts to resolve claims in a swift and straightforward process so you can focus on your business. Matthew Howes - Group Head of Claims matthew.howes@pib-insurance.com Matt on LinkedIn Lisa Lal - Head of Claims Operations lisa.lal@pib-insurance.com Lisa on LinkedIn Our in-house claims management team has long-standing relationships with insurers’ claims practitioners. To make a claim please contact one of our Claims Managers listed below: Philip Walters - Group PI Claims Manager philip.walters@pib-insurance.com Philip on LinkedIn James Fairclough – Regional Claims Manager for the North West & Scotland james.fairclough@pib-insurance.com James on LinkedIn Camille Pollitt – Regional Claims Manager for the North East camille.pollitt@pib-insurance.com Camille on LinkedIn Val Powley – Regional Claims Manager for the East Midlands val.powley@pib-insurance.com Val on LinkedIn How do I make a claim? You can make a claim by calling our specialist claims team, completing our claim form, or by sending us an email. What information will I need? Your policy number Date of the incident Address of the incident Details of what happened Photographs of the damage as evidence Evidence of potential costs and the impact on your business A crime reference number if applicable Make a claim Latest news, industry insights and events View more news Face Coverings In England Read more Keep your fleet on the road this winter Read more Will your school will survive a ransomware attack? Read more Neil Poulton joins the business as Branch Director of our Preston office Read more Browse our complete service offering Business Insurance Find out more From caravan parks to schools, we use our niche expertise to help businesses big and small Private Client Insurance Find out more From home and motor, to boat and art; browse through our different types of insurance cover Employee Benefits Find out more The right benefits can make all the difference to your team, keeping them engaged and happy to work for you Risk Management Find out more All businesses face risks. What's important is how you deal with them. But you're not alone Making a claim Making a complaint Careers Find a branch Contact PIB Insurance Brokers is a trading style of PIB Risk Services Limited. PIB Risk Services Limited is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 308333. PIB Risk Services Limited is registered in England and Wales. Company Registration Number 02682789. Registered Office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Copyright © 2021 PIB Risk Services Limited. LinkedIn Twitter Terms and Conditions Privacy Statement Modern Slavery Statement Cookies We care about your privacy We use cookies to ensure our website works properly. We collect data to better understand how people use our site and to improve our service. By allowing all cookies, we can improve and personalise your experience. Select 'Allow All Cookies' to agree or 'Manage Preferences' to manage your cookie settings. You can find out more by viewing ourcookie policy. Allow All Cookies Manage Preferences