All NetEnt Games Home / Entertain / Customer Support Customer Support We take pride in looking after our partners. That’s why we provide customer support that’s available 24 hours a day, seven days a week, all year long. Our professional engineers are here to deliver personalized support, proactive monitoring and maintenance at all times. Rapid response time Speed is a crucial element in delivering excellent support to our customers. We fully understand this and our processes have been formulated to ensure a rapid response time of within 20 minutes for any business critical issues you may have. Single point-of-contact All you need to remember is one email address and one phone number to reach us. You will also get access to our unique customer support portal, which gives you access to an overview of any issues reported, and their current status. 24/7/365 emergency support For added peace-of-mind, we have a 24/7/365 emergency support structure in place. We are always here, should you experience any unforeseen circumstances with your casino. Share this Entertain with us Work With us News From us About Us Facebook linkedin twitter youtube instagram NetEnt's logo and graphic material is the company's intellectual property and may not be copied, reproduced, distributed or displayed without written consent of NetEnt. Under no circumstances may NetEnt’s intellectual property be displayed in connection with inappropriate or harmful content, including without limitation on web sites containing pornographic content or supporting illegal file sharing NetEnt AB (publ), NetEnt Alderney Limited, NetEnt (Gibraltar) Limited and NetEnt Malta Limited are licensed and regulated in Great Britain by the Gambling Commission under account numbers 39861, 39600, 39361 and 39360. NetEnt Malta Ltd, having its registered address at Spinola Park, Level one Mikiel Ang. Borg Street, SPK1000, St. Julians, MT, is licensed and regulated by the Malta Gaming Authority to supply Type 1 gaming services under a B2B Critical Gaming Supply Licence (Licence Number:MGA/B2B/109/2004, issued on 1st August 2018). NetEnt is licensed and regulated in a number of jurisdictions. All our licences can be found here NetEnt’s Privacy Policy explains how we process personal data. Read our Privacy Policy here. NetEnt’s Cookie Policy clarifies what cookies we use. Read our Cookie Policy here. NetEnt is committed to gaming that is fun, safe, and secure. Read about Responsible Gaming and Player information. Copyright © 2020 NetEnt AB (publ). All rights reserved. By using our website you consent to our Privacy Policy and Cookie Policy. I agree