Individuals  Families PAY BILL SEARCH SITE LOG IN Find a Health Plan Medicare Find a Doctor My Health Tools, Forms  More We're improving how you make your payments online. As of 9/15, you will access a new billing system with enhanced functionality. Pay Your Premium Online Log in to set up your payments or choose to make a one-time payment. Log In to Pay Make a One-Time Payment Put Your Mind at Ease Independent Health protects your information with industry-leading security and fraud prevention systems. Whether you’re at home or on the go, you can pay your bill from anywhere, at any time, without worry. Read more about how we protect your privacy and information. Enroll in Auto Pay to Enjoy These Benefits Schedule your payments in advance Select your own username and password No more stamps or paper checks Opt in to mobile and email alerts Enjoy 13 months payment history Let auto pay handle the rest Other Payment Options By Phone Make a payment over the phone. Call: (716) 631-8701 or 1-800-501-3439 Through Your Bank Most banks offer a way to pay your monthly bills automatically from your checking account. By Mail Mail check or money order to: Independent Health, Dept. 858 P.O. Box 8000 Buffalo, NY, 14267 Quick Pay With your invoice at hand, you can pay your bill online quickly and easily. Frequently Asked Questions Below are categories of payment related questions. Common Medicare Payment Questions Can a family member pay my premium bill on my behalf / for me? Yes, as long as the family member is using their own credit / debit card or they are an authorized representative on your credit / debit card they can make payment on your behalf. What types of payment options do I have? Independent Health accepts cash, check/money order, Mastercard, Visa, Discover & American Express. We also allow for auto deduction from a bank account or Social Security withhold. To enroll in these options, please call Customer Service at 716-635-4900 or 1-800-958-4405 (TTY users call 711). Why is my bill showing I owe for 2 months, when I paid last month's premium bill? Medicare Invoices are generated on or around the 2nd Tuesday of the month. If your payment was received after the invoice generated it's possible the payment and bill crossed in the mail. Please refer to the statement date, and compare that to the date the payment processed through your banking institution. Is there a late charge if the premium bill is not paid on time? Independent Health does not charge a late fee if the bill is not paid exactly on time however, please be aware of our delinquency process. Do I have to pay my premium in full if I receive Low Income Subsidy (LIS)? If you receive Low Income Subsidy (LIS) for your Medicare Part D prescription coverage, that subsidy will be applied to your invoice on a monthly basis. Therefore, you won't be responsible to pay the entire cost of your monthly plan premium. If termed can I be reinstated upon paying past due balances? Members are required to make payment in full on any outstanding premiums owed to Independent Health before being re-enrolled in any plan. All enrollment guidelines apply - the member would need an SEP or would need to wait until Annual Enrollment. Termination due to non-payment also does not give the member an SEP to enroll in another MA or part D plan. Payment of past due premiums does not create an opportunity for reinstatement into the plan. The member would need a "Good Cause" to justify their failure to pay premiums. Questions about the EPIC Program Multi-Language Insert (Nondiscrimination statement and language assistance services) Nondiscrimination Notice Disclaimers Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal. Y0042_C7173 Last Updated 10/01/2021 Need Help? Independent Health Individuals & Families Employers Brokers Providers About Us In the Community Our Related Sites redshirttreatment.com pbdrx.com novahealthcare.com MyIH Mobile App Amazon Alexa Skill Healthy Vision Blog Helpful Links Contact Us Careers Telemedicine Benefit 24-Hour Medical Help Line Find a Doctor Insights Helpful Links Continues Glossary of Terms Frequently Used Forms Surprise Bill Law Nurse Chat Newsroom Web Accessibility © 2021 Independent Health Association, Inc. Privacy & Security Policies & Disclaimers Technical Support Sitemap Language Help & Nondiscrimination Feedback