Solutions Unified Communications Unified communications connects your office to anywhere, whether remote, onsite or at a client’s thanks to secure, reliable phones and solutions. Hybrid working is increasing dramatically. Employees work and communicate from wherever they are without being physically in the same place. With ALE's unified communications all employees, whether they are working from home, on site or remote, work seamlessly together without effort. The workspace evolves to be usable anywhere and is enriched with new tools for remote, collaborative work. Catalogue of applications and mobile handsets Discover our collaboration applications and rugged mobile handsets for hybrid working and frontline staff. DOWNLOAD THE CATALOGUE The Solution Simplify hybrid working with unified communications Simplify the life of your employees with Rainbow. Rainbow unifies various means of communication - telephony, video conferencing, screen sharing and secure messaging - in a single application that can be used anywhere. 1. Communicate easily with everyone in every business department Ensure perfect continuity of business between your company's business departments with Rainbow, allowing information to flow rapidly between on-site and remote employees. Rainbow is a hybrid cloud communication service that can be connected to your company's communication solution, such as OmniPCX Enterprise and OXO Connect. Employees can use Rainbow to communicate with external contacts and with employees using a phone, an industrial mobile handset or a customer relationship application from OmniPCX Enterprise. 2. Communicate on site or remotely by keeping the same number Keep your business phone numbers to be easily reachable on site and remotely. Employees who use a business phone or rugged wireless handset on site also receive their business calls on the Rainbow application when they are on the road or working remotely. So, hybrid working is easy to implement without impacting your business numbers. 3. Communicate from your favorite business application Communicate easily with colleagues and external contacts without leaving your business application. Together your employees find quick solutions to customer inquiries. You can call from productivity applications like Microsoft Teams and Google Workspace. Or call and exchange messages and files from an e-service application such as Microsoft Dynamics or ServiceNow. Rainbow Unified Communications is also available as a separate add-on to these applications. 4. Communicate anywhere from a private cloud Communicate anywhere from your private cloud with OpenTouch Multimedia Services, a client-server software hosted in your data centre. This solution is recommended for organizations that cannot use a hybrid cloud service for security reasons. OpenTouch Multimedia Service includes: Fixed-mobile convergence and web conferencing for OmniPCX Enterprise users OpenTouch Conversation for PC, Mac, Android smartphone and iOS users OpenTouch Session Border Controller, a SIP application firewall secures use outside of the enterprise Customer Benefits Here’s why customers choose ALE Simplifies hybrid working: Rainbow unifies all communications media - including business communications - into a single application that's easy to use anywhere. Improves organizational performance by ensuring continuity of communications between front-line and back-office employees with function appropriate applications and phones. Adaptable hybrid workspace to fit your business needs at any time: Rainbow is an open technology that integrates effectively into many SaaS services. Customer References DATA CENTER Sanabel Al Khair Hotel 5-star hotel network for a premium guest experience SEARCH OUR LIBRARY OF CUSTOMER REFERENCES Related Products OpenTouch Message Center Centralized voicemail services with message access from email applications, internal and external phones across OmniPCX Enterprise networks. VIEW PRODUCT Supporting Documents WHITE PAPER Communications as the Cornerstone of Digital Transformation The combination of social networks, mobile internet, data lakes and information warehouses – all made accessible as a Service from the cloud DOWNLOAD DATASHEET OpenTouch Fax Center datasheet DATASHEET OmniVista 8770 Network Management System DATASHEET OpenTouch Session Border Controller DATASHEET OpenTouch Conversation Applications DATASHEET Plantronics solution for ALE DATASHEET Security Modules DATASHEET OpenTouch Fax Center. Release 7.6 DATASHEET OmniPCX Enterprise Communication Server SOLUTION SHEET Hybrid Communications: reasons to upgrade FIND MORE DOCUMENTS Visit our Blog RAINBOW Business continuity during a crisis Alcatel-Lucent Rainbow: Keep your business up and running when in a crisis MOBILE HANDSETS A four-step transformation towards next generation healthca… The need to improve long term quality care for patients is a main driver behind consolidations occurring in healthcare. DIGITAL AGE COMMUNICATIONS A look into the communications (digital) transformation at … SKM gains employee efficiency, accessibility with ALE communications products IOT Make Better Decisions Tipsheet: You can make better decisions by understanding the key trends impacting enterprise communications MORE BLOGS FOLLOW US COMPANY CONTACT Request a call from sales. Tell us about your needs and we will contact you shortly. 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