menu Search form Search Home » Contact us Contact Us Sanctuary Housing (England) residents Our Customer Service Centre is open 24 hours a day, seven days a week, including public holidays for both emergency repairs and housing enquiries. Tel: 0800 131 3348 (landline) or 0300 123 3511 (mobile) Text: 07800 006781 Typetalk/minicom: 07800 006781 Non-urgent housing and repair enquiries: Please complete the form below - Select - General enquiry Report a repair Antisocial behaviour New housing application Existing housing applications Mutual Exchange New transfer enquiries Existing transfer enquiries Adding a person to your tenancy agreement Removing a person from your tenancy agreement Adding or removing a household member (NOT listed on tenancy agreement) Other change of circumstance (financial, employment, correspondence address change) - Select - Mr Mrs Ms Miss Mx Other Select Language English Afrikaans Albanian Amharic Arabic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Cebuano Chichewa Chinese (Simplified) Chinese (Traditional) Corsican Croatian Czech Danish Dutch Esperanto Estonian Filipino Finnish French Frisian Galician Georgian German Greek Gujarati Haitian Creole Hausa Hawaiian Hebrew Hindi Hmong Hungarian Icelandic Igbo Indonesian Irish Italian Japanese Javanese Kannada Kazakh Khmer Korean Kurdish (Kurmanji) Kyrgyz Lao Latin Latvian Lithuanian Luxembourgish Macedonian Malagasy Malay Malayalam Maltese Maori Marathi Mongolian Myanmar (Burmese) Nepali Norwegian Pashto Persian Polish Portuguese Punjabi Romanian Russian Samoan Scottish Gaelic Serbian Sesotho Shona Sindhi Sinhala Slovak Slovenian Somali Spanish Sudanese Swahili Swedish Tajik Tamil Telugu Thai Turkish Ukrainian Urdu Uzbek Vietnamese Welsh Xhosa Yiddish Yoruba Zulu Close Repairs Service Update We are sorry some of our repairs are taking longer than usual. We wanted to let you know why this is and what we’re doing about it. Read our Repairs Service Update Information about Covid-19 can be found on our Covid-19 page and on our social media. Cookies By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Read our Cookie Policy Accept All Cookies Settings