Departments Services For Pros Homeowner Tips About Contact Us PLEASE NOTE: WE ARE FOLLOWING ALL UPDATED CDC GUIDELINES Home Privacy Policy BROWSE APPLIANCES AUTOMOTIVE BUILDING MATERIALS CLEANING SUPPLIES DECORATIVE PLUMBING DOORS & WINDOWS ELECTRICAL FLOORING HARDWARE HOUSEWARES KITCHEN & BATH LAWN & GARDEN LIGHTING & FANS PAINT PET SUPPLIES PLUMBING SEASONAL TOOLS Our Privacy Policy This Privacy Policy governs the manner in which Norfolk Hardware & Home Center collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.norfolkhardware.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Norfolk Hardware & Home Center. Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Web browser cookies Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. As you browse www.norfolkhardware.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner then enables us to present you with re-targeting advertising on other sites based on your previous interaction with Norfolk Hardware & Home Center. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. How we use collected information Norfolk Hardware & Home Center may collect and use Users personal information for the following purposes: To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site We may use feedback you provide to improve our products and services. To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site. How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Sharing your personal information We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Changes to this privacy policy Norfolk Hardware & Home Center has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Contacting us If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Norfolk Hardware & Home Center https://www.norfolkhardware.com This document was last updated on May 28,2018. Norfolk Hardware & Home Center Norfolk In The Community: Norfolk Partners With Teens To Build "Little Free Libraries" LEARN MORE 617-296-2100 OPEN 7 DAYS A WEEK Monday – Saturday: 6:30 AM to 6 PM Sundays: 10 AM to 4 PM 981 Morton Street, Boston, MA 02126 ©2021 Norfolk Hardware & Home Center Terms of Use | Privacy Policy