Online Account Latest News Get a quote Home Gas & electricity Manage your account About Help Paperless Billing With our online customer account section we are aiming for a paperless future At BES, we’re committed to keeping the costs as low as possible for our customers and reducing our carbon footprint. At the same time, we want to give our customers a simple and more reliable way to manage their BES account. All of our electricity and gas customers have access to the unique BES Utilities Online Account system. This means that instead of receiving a paper bill, you will receive an email notification when your invoice is ready to view. Benefits of the BES Online Account: View and download invoices. Submit meter readings. Pay your bills, wherever you are. Manage all of your sites, update contact information, and more… To visit your Online Account or register, please click here. Charges for paper or copy invoices: Your current and historic invoices are available, free of charge, by logging into your Online Account. As such, customers wishing to receive a monthly paper invoice will incur a fee of £2.00 (+VAT) per invoice. If you ask us to send you copies of historic invoices, in order to cover the costs involved, we will charge you £7.00 (+VAT) per transaction. These charges are covered in the terms and conditions of your contract. If you haven’t already, we urge you to register now for your Online Account! Chat to us About Fuel Mix Disclosure Guaranteed Standards of Performance Energy Back Billing Refund Policy Difficulty Paying Legal Terms & Conditions Modern Slavery Statement Privacy Policy Smart Meter Installation Code of Practice Contact Complaints Emergencies Media Enquiries Postal address: Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood, Lancashire FY7 6TX BES Utilities is the generic reference to the group of companies that comprises BES Commercial Electricity Ltd (registered in England & Wales No.06882734) and Business Energy Solutions Ltd (registered in England & Wales No.04408013), both of whose registered offices are Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood, Lancashire, FY7 6TX. Proud Sponsors of Fleetwood Town Football Club We use cookies on our website to give you a better experience, improve performance, and for analytics. Find out more and control how cookies are used by clicking Cookie settings. By using this website you agree to the use of cookies. Accept Cookie policy