Knowledge Base Go to Kobas Cloud Need more help? Contact Support What can we help you with? In-Venue Help guides about the Kobas EPoS, Mobile PoS and Kobas Display System (KDS). EPoS Training Mode & Simulator How to Reverse Payments Your Till Z Report Explained See all articles Operations Helpful guides surrounding your Stock Control, Recipe Engineering, Allergen & Dietary Profiling, and Compliance Checks/Task Management. Ingredients, Products and PLUs explained PLU (EPoS Item) Daily Tasks: Safe and Till Logs See all articles Customers Everything relating to our customer-facing CIC (mobile table ordering, delivery, collect, loyalty, allergens, vouchers), Discounts and Reservations. A guide to promotions Online Ordering Guide Online Ordering: Venue Settings Setting up your customer-facing web portal Using customer loyalty vouchers See all articles Teams Posts relating to the Kobas Teams product pillar including Recruitment, HR Management, Rota & Payroll, and Holidays & Time Off. Adding new staff to Kobas Cloud Creating a Rota Holiday Allowance and Accrual Requesting holidays and other time off Team Management Help Guides See all articles Insights Searching for a query relating to reporting? Browse through our useful guides here. Analysing your business and delegating authority See all articles Integrations Integration functionality, setup information and more. Integrating with Xero Online Ordering: Integration Settings Online Ordering with Preoday Integrating with Sage Payroll See all articles Professional Services For information about Kobas, what to expect from us, as well as our online training resources. Who do I contact in Kobas? Training for Administrators: Configuring my account See all articles Hardware Articles relating to your tills, printers and other hardware used on-site. Performing a “Factory Reset” on the Star TSP100 series network printer Aures ODP 333 Thermal Printer Troubleshooting Configuring each till within a venue Cash Drawer not opening? Where do the till wires go? See all articles Other Miscellaneous settings and information. New 12.5% VAT rate - how to manage the change in Kobas Cloud What to do when your internal network fails See all articles © 2021 Kobas. All rights reserved. Go to Kobas Cloud Need more help? Contact Support