In english Banking services About the Bank Search Contacts Official information Career Log in to the Internet bank About the BankCustomer service quality Customer service quality Dear Clients and Partners of Nordea Bank! We thank you for choosing Nordea Bank as your financial partner. Nordea Bank tries not only to offer the most attractive products and services, but also to make your interaction with the Bank and communication with employees as comfortable as possible. To work promptly with proposals for improving the quality of service and with complaints from Clients, the Bank has established a Quality Control Service. We will be grateful if you share your impressions of the Bank's work, advise what can be changed and made more convenient, leave your wishes and suggestions. To do this, you can fill out the APPLICATION form to the Customer Service Quality Control Service You can also contact the Customer Service Quality Control Service directly: By calling the Quality Control Service: +7 (495) 287-14-58 (from 9.00 to 18.00 Moscow time on weekdays) By sending a message to fax: +7 (495) 287-14-58 By sending your free form review by email In any office of the Bank through a special box for receiving applications to the Quality Control Service +7 (495) 287-14-58 9: 00-18: 00 Mon-Fri Offices and ATMs Contacting the quality control service See also Quality Charter › Award "For high quality customer service" › news 04/05/2016 Nordea Group was named the best bank in Scandinavia for the fourth time in a row › 03/18/2016 Nordea Bank remains among the three most reliable banks in Russia › 03/14/2016 Mikhail Polyakov has been appointed the new Chairman of the Management Board of Nordea Bank › 04.03.2016 Opening hours of Nordea Bank offices on pre-holiday days › Subscribe to news > JSC "Nordea Bank" Bank of Russia license No. 3016 Phone +7 (495) 777-34-77, Fax +7 (495) 921-25-03 Quality of service Press center For shareholders and investors Information disclosure Issuer information Financial results Corporate governance Requisites Offices and ATMs Telex 623460 NDEA RU SWIFT NDEARUMM Nordea Group nordea.com nordea.dk nordea.fi nordea.no nordea.se nordea.ee nordea.lv nordea.lt © 2016 JSC "Nordea Bank" Site Terms of Use • Site questions • Site Map Nordea Bank in social networks