Solutions Platform Learn Company Conduct a search Submit Sign in Contact Us GET STARTED Home Solutions Support Answers RETURN TO NAV Empower Customers and Agents to Self-Serve with Yext Support Answers Answer support questions before they become support tickets. Streamline the resolution process with Yext's modern, AI-powered customer support solutions. WATCH THE VIDEO GET A DEMO Simplify self-service with a world-class search experience Help Site Search Case Form Deflection Agent Desktop Search SEO for Help Center AI Search for Zendesk Add a world-class search experience to your help center and agent workspace, seamlessly integrated with the Zendesk suite. LEARN MORE AI Search for Salesforce Service Cloud Add AI search to your Salesforce-powered help site, agent console, and case form to interpret intent and deliver relevant answers. LEARN MORE Help Site Search Enable customers to find instant answers to their support questions via FAQs, guides, tutorials, videos, ebooks, manuals, and more LEARN MORE Case Form Deflection Decrease case creation by recommending related content based on the issue being raised - right within the case submission form. LEARN MORE Agent Desktop Search Empower agents to drive faster case resolution as they troubleshoot customer issues at scale. LEARN MORE SEO for Help Center Answer your customers' questions before they even reach your help site by improving your ranking and presence in search. LEARN MORE In-App Support A "digital concierge" for your web, mobile, and desktop apps that expands into a Yext search experience when clicked. LEARN MORE Knowledge Base A graph-based "one-stop shop" for all the information your support teams need. LEARN MORE Community Search Search through your web community's posts and surface answers that come directly from your own users. LEARN MORE Developer Doc Search Provide advanced self-service with a search solution that can make sense of in-depth technical articles. LEARN MORE 90% Of your FAQs could be answered by direct answers 75% Click through rate of searches for “Remote Support” and “Remote Help” The Answers Platform Explore the integrations and platform features behind Yext Support Answers that help you deliver cutting-edge search experiences. App Directory Integrations Use Yext's pre-built integrations with all the business tools and services you trust to enable search for your help articles and more. Knowledge Graph Document Search Data Connectors Advanced Analytics Answers Search UI SDK, Core SDK, and API Unlike legacy site search, which just returns links to webpages, Yext gives direct, actionable answers to your customers' questions. The Yext Knowledge Graph stores and maps the relationships between your help articles, guides, FAQs, tutorials, product manuals, and other data sources, and brings it all together into a single, unified search experience. With Yext, you can manage your data at scale while your customers and agents troubleshoot on their own. LEARN MORE Support Answers Resources Loading... VIEW ALL Support Answers Customers Loading... VIEW ALL Simplify self-service with a world-class search experience Help Site Search Case Form Deflection Agent Desktop Search SEO for Help Center See how Yext can help grow your business by putting answers wherever people search. GET A DEMO 61 Ninth Avenue New York, NY 10011Register Number: 09337287+18884442988 Privacy and Cookie PolicyTermsAdChoicesSettings By clicking Accept, you agree to the storage of cookies on your device to enhance site navigation, analyze site usage, personalize content, provide social media features and assist in our marketing efforts and the sharing of information about your use of our Sites with our affiliates/partners. You can see details of these partners, manage your cookie preferences, withdraw your consent at any time or find out more by clicking the Settings link SETTINGS REJECT ACCEPT