Our properties For our tenants sustainability About SISAB Information material plug Sign in In English Easy to read About Cookies Fault / Damage report, that's how it works Error report Web error reporting Damage reporting preschool Claim school Lease / Distribution of responsibilities The supplier portal Fault / Damage report, that's how it works Exterior glass shards and graffiti at the preschool / school you report via the Damage Report Preschool / School. You report other property-related errors via our new web error report or to SISAB's Error Report. Do this: Reporting web errors (not broken glass and graffiti) With the help of your contract number and a PIN code, you will be able to follow your report via the new service. Thanks to the fact that all error reports are linked to a contract number, it makes it easier for you as a customer to get the right help. In addition, it will be easier for SISAB to evaluate and rectify faults in a property. If you do not have your contract number or have questions and comments, please email webbportalen@sisab.se To report web errors Telephone Contact SISAB's Fault Report by calling (see direct numbers and opening hours on the right). When you call, it is important that you have your contract number on hand. Form We prefer that you use our web error report directly, for both you and our sake - it facilitates handling at all levels! However, it is possible to continue using the form for error reports, which remains here on the website for some time to come. To the form for reporting errors Glass shredder and graffiti: Preschools: Always report graffiti or broken glass to Nokas Security AB. To Claim Preschool Schools: Always report graffiti or broken glass to Nokas Security AB, regardless of the time of day. They handle all police reports of external graffiti and broken glass. Outer graffiti is removed within 24 hours after the error report has been received by the security company. Glass breakers are removed as soon as possible after the fault report has been received by the security company. To Claim School Before you report an error, also note the following: Elevator Important to report when reporting a fault in an elevator is: How acute is the fault? Is anyone stuck in the elevator? Elevator number on the broken elevator. This number is indicated on the school's floor plan. Alarms For fault reports that apply to evacuation alarms, fire or burglar alarms, contact SISAB's Fault report. After office hours, contact Nokas Security AB. Damage All damage except external broken glass and graffiti must be reported to the police by the school and the preschool. It is important to get all injuries documented. A form for reporting to the police can be found in the SISAB folder at your school. Water leakage Switch off the main shut-off valve for incoming water. Links: Nokas Security AB The police MAPS Larger map Preschool addresses ERROR REPORT Tel: 0771-13 35 35 Fax: 08-508 422 14 Acute error evenings and weekends Nokas Security AB tel: 08-619 50 00 Opening hours error report Winter time (16/9 - 30/4) Monday - Friday 07.30-16.15 Summer time (1/5 - 15/9) Monday - Friday 07.30-15.45 NOTE! The day before red day, 2/4, 30/4 and 30/10, the office closes at 11.30. The office is completely closed 15/5. Urgent matters are referred to our security company Nokas Security AB. FORMS ERROR REPORT Action report_preschool.doc.doc DOC, 82 KB Action report_skola.doc.doc DOC, 85 KB WHO CAN REPORT ERRORS? Do you move around our premises and find something you want to report incorrectly, even though you do not have the contract number? Förälder, elev, förbipasserande - oavsett vilken relation du har till våra fastigheter, ska du kunna felanmäla direkt till oss via telefon dagtid. Fast vi vill helst att du börjar med att kontakta den lokalansvariga på skolan/förskolan (ofta vaktmästare eller rektor/förskolechef) och be dem anmäla felet till oss på Sisab. Det kan ju hända att felet redan är påtalat och kanske hänger ihop med något annat! Återkopplingen lämnar vi dock till våra brukare (t.ex. skolvaktmästare, rektor, förskolechef) via webbportalen. Endast brukare med kontraktsnummer ska felanmäla via vår webbportal. Skolfastigheter i Stockholm AB – en del av Stockholms stad Adress: 100 74 Stockholm Box 47311 Tel: 08-508 460 00 Fax: 08-508 460 01 Email: diarie@sisab.se Org.nr: 556034-8970 SISAB in social media: Facebook LinkedIn