Jetz Service Co., Inc. Menu CUSTOMER SUPPORT Need Help? While machines can fail from time to time, you will always be able to find answers to common questions and issues here. Have suggestions for others? Email and let us know. LAUNDRY FAQS Is it your first time doing you own laundry? Unfamiliar with your property’s laundry room? Click here to read how-to information helpful laundry tips and tricks. MACHINE HELP If you’re not familiar with how to use our laundry equipment, or are not sure it’s working properly, Click here to find out how to troubleshoot the issue or find out if it might be a more serious issue. PAYMENTS Click here to read more about our payment options and how to use them, or what to do if you need a refund. MY ACCOUNT Click here for information about making updates to your account, how to add machines, or any other issues that may be affecting your laundry room operations. BASICS Bleach More > Fabric Softener More > Laundry Detergent More > LAUNDRY TIPS Stain Removal Guide More > Laundry Room Etiquette More > General Drying Tips More > General Washing Machine Tips More > Sorting More > MACHINE HELP Checking Laundry Status with KioSoft CleanAlert More > Checking Laundry Status with WaveRider More > WaveRider Card Systems More > Operating Instructions: Dryers More > General Drying Tips More > General Washing Machine Tips More > Starting the Washer More > Operating Instructions: Washing Machines More > STAIN REMOVAL Mud More > Ink More > Vomit More > Wax More > Deodorant and Sweat More > Grease More > Blood More > Coffee / Fruit Juice More > Gum More > Food More > Grass More > Cosmetics (Lipstick, Make-up, etc.) More > SEARCH BY TOPIC Basics Laundry Tips Machine Help Stain Removal View All REQUEST A QUOTE Name* Email* Phone I am interested in:* Laundry Room Leasing & Service Leasing Equipment (Business/Commercial) Purchasing Equipment Residential In-Unit Equipment (Individual/Apartment) Something else... JOIN OUR TEAM We are always on the lookout for candidates who are passionate, have integrity, and a desire to serve others. Find available positions and apply online! Jetz Service Co., Inc. Get Email Updates Why Jetz Purpose & Values Our Story Solutions Consultation Solutions Route Leasing Equipment Leasing Technology Domestic Units Equipment Sales Get Help Machine Use Card Systems PayRange Service App Account Management Locations Load Card Value Careers Apply Contact Privacy Policy LinkedIn DOWNLOAD OUR SERVICE APP Download on the App Store Download on Google Play Simon's Appliance