01372 725 777 info@sauto.co.uk CORONAVIRUS - BUSINESS UPDATE The outbreak of COVID-19 is affecting businesses of all sizes across the length and breadth of the country. Kindertons are no different and have worked tirelessly to adapt to the challenges raised as a result of this global pandemic. Whilst this situation is fluid and will continue to evolve, we wanted to take this opportunity to share an update on how we are tackling this crisis and the measures we are taking. Rest assured, protecting the health and well-being of our employees, our partners and their clients and our supply chain remains our number one priority. We have now implemented our infectious disease protocol plans to ensure public safety and continuity of service following recent Government, NHS and Public Health England advice. Our Employees - Office Closure As a result of significant investment in new laptops and software, we’re pleased to advise that the majority of our employees are now working remotely. This is to ensure their safety and the safety of others. With immediate effect, our Claims Teams will be working between the hours of 8:30am and 5pm. Urgent customer assistance will still be provided outside of these core opening hours and will be delivered by our out of hours provider. Service Delivery As a business, we are maintaining a clear and strong focus on ensuring that we meet the ongoing needs of our customers, while doing all we can to keep you, your customers, our employees and our local communities safe. At this time, we are continuing to deliver hire vehicles to our customers should they need them. Increased precautionary measures and social distancing will apply and the mobility needs of essential workers will be prioritised firstly. We have also introduced additional cleaning techniques in each of our vehicles before and after hire to help reduce the spread of the virus. This includes paying particular attention to areas such as steering wheels and door handles. Contacting us We have been working hard behind the scenes to improve the ways customers can contact us during this time, giving them flexibility to choose the method that suits them best. You can see these methods by visiting our Contact us page. Follow us Useful links Privacy Policy Data Protection Policy Data Retention Policy Group Corporate Governance Statement Complaints Procedure Complaints Procedure (For Tradex Customers) Modern Slavery Statement HR Privacy Notice Legals Sovereign Automotive is a trading style of Sovereign Automotive Limited, a company registered in England with registration number 07068939, registered office Kindertons House, Marshfield Bank, Crewe, CW2 8UY. Sovereign Automotive Limited is authorised and regulated by the Financial Conduct Authority (FRN 536173). Where we recommend our clients to a solicitor, we may receive a payment from that solicitor as a recommendation fee on acceptance of their claim. Copyright 2020 © Sovereign Automotive Call Us: 01372 725 777 Sovereign Automotive Ltd, 29 East Street, Epsom, KT17 1BD