HOME PRODUCTS HOMEOWNERS INSTALLERS MERCHANTS ABOUT NEWS CONTACT CLIENT LOGIN Terms of Service & Policies Home Terms of Service & Policies 1. Acceptance of Terms 1.1 Your access to and use of biasi.co.uk ("the Website") and any Services referred to in Clause 2, is subject exclusively to these Terms and Conditions. You will not use the Website/Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website/Services. 1.2 We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes. 2. The Services The Website may provide communication tools such as email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities ("the Services") designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only. 3. Privacy Policy We are committed to protecting your privacy. We will use your personal information (as defined below) in accordance with the Data Protection Act 2018 (the DPA), the General Data Protection Regulation (GDPR) and other applicable laws and regulations that relate to the processing of personal data and privacy. 3.1 What information do we collect? We may collect and process data about you, including but not limited to your name and contact details (including email address and telephone number). This data is referred to in this Privacy Policy as personal information. Specifically, we may collect and process the following personal information about you: Information that you provide by filling in forms on Biasi.co.uk. We may also ask you for information when you report a problem with our Website. Information contained in and records of communications between us. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Details of your visits to our site including but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the services that you access. 3.2 IP addresses We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. 3.3 How do we use your information? We use your personal information in the following ways: to ensure that the content from our Website is presented in the most effective manner for you and for your computer; to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. to carry out our obligations arising from any contracts entered into between you and us. to contact you, at your request, and provide you with further information about the products featured on this Website and/or similar products; to carry out market research; to help us review, develop and improve the products and services we offer; and to notify you about changes to our products and services. The legal basis upon which we will use your information for the purposes set out above is consent and/or that it is necessary in the legitimate interests of us or third parties, namely our interest in ensuring the effective operation of our website and fulfilling the purposes set out above. 3.4 Where will your personal information be processed? All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Your personal information will not be processed outside of the United Kingdom. 3.5 Links We may from time to time establish relationships with third parties that will enable you to access the websites of such third parties directly from our Website. Each third party operates its own policy regarding the processing of personal information and the use of cookies on its website(s) and you are advised to read the privacy policy and cookies policy (or similar document) on the relevant website(s). Please note that such third party websites are not under our control and we do not contribute to the content of such websites. When you click through to these websites you leave the area controlled by us. We do not accept responsibility or liability for any issues arising in connection with the third party's use of your data (including your personal information), the website content or the services offered to you by these websites. 3.6 Protection of your personal information The transmission of information via the internet is not completely secure and we cannot guarantee the security of your data (including your personal information) transmitted to this Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. It is important for you to protect against unauthorized access to your personal information and to your computing device. Be sure to sign off and close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet café. 3.7 Access to your personal information The DPA and the GDPR give you the right to access your personal information. Your right of access can be exercised in accordance with the DPA and the GDPR. To request access to your personal information, please contact us using the details below. 3.8 How to contact us If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us in any of the following ways: by email at service@biasi.uk.com by telephone on 01922714636 between the hours of 8am to 5pm Mon-Fri, 8am to 12:30pm Sat. by writing to us at Biasi UK Ltd, Unit 3, Leamore Lane, Bloxwich, Walsall, West Midlands, WS2 7DQ United Kingdom. 3.9 Policy changes If we decide to change this Privacy Policy, we will post those changes on this Website so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it. Any changes to this Policy will be posted here and will take effect immediately. 3.10 Your Rights in Relation to your Personal Information In addition to the other rights set out in this Policy, you have the following rights in relation to your personal information:- Where the basis upon which we process the information is consent, you have a right to withdraw that consent at any time. You have a right to request that we delete any personal information which we hold about you. Please note that we reserve the right to retain information, even if you have asked us to delete this, where this is necessary for us to comply with a legal or regulatory requirement or for the purposes of us bringing or defending any actual or potential legal proceedings. If you consider that the personal information that we hold about you is inaccurate, you have the right to request that we rectify it. If the information is processed by automated means you have a right to require us to transfer to someone else or provide this to you in a commonly used machine readable format. 4. Cookie Policy We use a technology called "cookies" as part of our normal business procedure to track patterns of behaviour of visitors to the Website. A cookie is an element of data that the Website sends to your browser that is then stored on your system. Any information collected in this way can be used to identify you unless you change your browser settings. Cookies make it easier for you to use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you, giving you the best experience possible. You may set up your computer to reject cookies by following the relevant instructions which can be found at aboutcookies.org. In that case, you may not be able to use certain features on our site. 5. User Account, Password & Security If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities which take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. In no event will biasi.co.uk be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder. 6. Child Supervision We are concerned about the safety and privacy of our users, particularly children. Parents who wish to allow their children access to and use of the Website/Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services, including email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is therefore your responsibility to determine which Services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services. 7. Acceptable Use 7.1 You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials ("the Content"), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is offensive and/or indecent. Biasi.co.uk will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content. 7.2 In using the Website/Services you agree not to: 7.2.1 use the Services to send junk email, spam, pyramid schemes or any other unsolicited messages, commercial or otherwise; 7.2.2 post, publish, distribute or disseminate material or information that is defamatory, infringing, obscene, indecent, threatening, abusive, harassing or unlawful; 7.2.3 post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their race, religion, disability, nationality or otherwise; 7.2.4 threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others; 7.2.5 use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party; 7.2.6 make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another; 7.2.7 collect or store personal information about others, including email addresses; 7.2.8 advertise or offer to buy or sell goods or services for any commercial purpose, unless such communication facility specifically allows such messages; 7.2.9 impersonate any person or entity for the purpose of misleading others; 7.2.10 violate any applicable laws or regulations; 7.2.11 use the Website/Services in any manner that could damage, disable, overburden or impair the Website/Services or interfere with any other party’s use and enjoyment of the Website/Services; 7.2.12 post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement); 7.2.13 attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Website/Services through hacking, password mining or any other means. 7.3 We have no obligation to monitor the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove any material that breaches these Terms and Conditions or is otherwise objectionable. 8. Termination We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services. 9. International Use You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet. 10. Intellectual Property Rights 10.1 The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only. 10.2 Biasi.co.uk does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services. 11. Indemnity You agree to indemnify and hold Biasi.co.uk harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against idealheating.com by any third party arising out of your use of the Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Biasi.co.uk in consequence of your breach of these Terms and Conditions. 12. Disclaimers & Limitation of Liability 12.1 Use of the Website/Services is at your own risk. The Website/Services are provided on an "as is" and "as available" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. 12.2 To the extent permitted by law, idealheating.com will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website/Services. 12.3 Biasi.co.uk makes no warranty that the Website/Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive. 12.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Biasi.co.uk for death or personal injury as a result of the negligence of Biasi.co.uk. 12.5 Nothing in these Terms and Conditions shall affect your statutory rights as a consumer. 13. Severance If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable. 14. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts. Products Boilers Radiators LST Radiators Designer Radiators Spare Parts Towel Rails Homeowners Which Boiler Request a Stockist Find an Installer Customer Service User Manuals Videos FAQs Installers Pro-Fit Loyalty Club Training Sales Contacts Spares Stockists Events Literature Merchants Sales Contacts Account Application Brochure Request Marketing Log Biasi Home About Us News Contact Jobs Search ToS & Policies © 2014 Biasi. 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