The 'go to' organisation for Local Government improvement in Scotland Improvement ServiceProducts and Services products and services PRODUCTS AND SERVICES Our wide range of products and services are available to all Scottish councils to help them manage their own performance and improvement, deliver digital services, enhance the learning and skills of officers and elected members, and ultimately improve outcomes for communities. Take a look below at what we offer. PERFORMANCE MANAGEMENT AND BENCHMARKING Common Advice Performance Management Reporting Framework A performance management framework designed to measure the performance and impact of council-funded money and welfare rights advice services. Community Planning Outcomes Profile A data and benchmarking tool to help community planning partnerships assess if the lives of people in their communities are improving. Local Government Benchmarking Framework LGBF brings together a wide range of information about how all Scottish councils perform in delivering services to local communities. Self-Assessment: Public Service Improvement Framework The Public Service Improvement Framework (PSIF) is a self-assessment approach to support improvement in organisations. DIGITAL SERVICES myaccount The simple and secure sign-in service for online public services in Scotland. bisaccount A simple and secure sign-in service for businesses in Scotland using online public services. Parentsportal Enabling and creating a digital relationship between parents, pupils and schools. Data Hub An online data matching and cleansing solution for the Scottish public sector. National Entitlement Card A smartcard used to provide public services to Scottish residents. One Scotland Gazetteer The definitive register of all addresses in Scotland. Spatial Hub A single point of access to quality-assured Scottish local authority data, in a consistent format. Tellmescotland Scotland's national public notice portal containing public notices from across Scotland in a single online location. KNOWLEDGE MANAGEMENT AND COLLABORATION Knowledge Hub The UK’s largest public service collaboration platform. Webinars The IS can help you with webinars for sharing good practice, interesting examples, sparking discussion and interactive training sessions. CONSULTANCY AND SUPPORT Adopting a Trauma-Informed Approach Support for local authorities and stakeholders to raise awareness of the benefits of a trauma-informed approach across systems, services and the workforce. Associates Framework The Associates Framework provides flexible access to a wide range of expert support and resources to help the Improvement Service, community planning partnerships and councils. Change Management The change team helps councils and their partners to deliver transformational and operational level change. Climate Change Our climate change programme looks at how we embed climate change across all our work, and supports local government in its ambitions to reach Net Zero targets. Community Councils The Scottish Community Councils project provides information, support and resources for Scotland’s 1,200 community councils and the 10,000+ volunteers who serve as community councillors. Community Planning Improvement Board The Community Planning Improvement Board (CPIB) provides improvement support for community planning in Scotland. Early Learning and Childcare Expansion Providing business analysis and knowledge management support to Scottish Government and councils in the planning and implementation of the expansion to 1140 hours of funded early learning and childcare by August 2021, and in wider service refinement and improvement. This work will continue as we support councils in the sustainable delivery of this transformative expansion. Workforce Planning Assisting councils and their partners in effective workforce planning. Economic Outcomes Programme The programme works to help councils maximise the impact of their economic development activities. Fairer Scotland Duty Support for implementation of the Fairer Scotand Duty to reduce inequalities of outcome related to socio-economic disadvantage. Improving Outcomes in Money Advice Improving the impact of Scotland’s money advice services and supporting councils and their partners in this process. Local Child Poverty Action Reports Working with local authorities and health boards to support the development of Local Child Poverty Action Reports and ensure they are an effective lever for tackling child poverty in Scotland. Money Guiders network The ‘Money Guiders’ programme seeks to help organisations and practitioners deliver money guidance well throughout the UK. Organisational Development Supporting capacity building to improve the performance and effectiveness of organisations. Planning for Place Programme Supporting councils and their partners to collaborate in place-based approaches to joint planning, resourcing and delivery of places that enable all communities to flourish. Roads Collaboration Project Exploring opportunities to share services among the 32 roads authorities and Transport Scotland. Shaping Places for Wellbeing Programme The Shaping Places for Wellbeing Programme is a delivery partnership between the Improvement Service and PHS, funded and supported by the Health Foundation and Scottish Government with support from COSLA. Spatial Information Service Leading the development of spatial information products and a collective approach to collective data management across Scottish local government. Tackling Violence Against Women Coordinating the National Violence Against Women Network to help councils and their partners to improve outcomes for women, children and young people affected by violence. Welfare Advice and Health Partnerships Helping to embed welfare rights and money advisors within healthcare settings. SKILLS AND DEVELOPMENT CPD Framework for Elected Members A continuous professional development framework for Scottish councillors developed in partnership with local government. Community Planning Partnership Board Guidance A series of notebooks providing information, guidance and support to community planning partnership (CPP) board members. Elected Members Development Support for the professional development of Scotland's councillors. Planning Skills Addressing learning and development needs in planning services. Change Management Qualifications SQA-accredited qualifications for people working in change management. DATA AND INTELLIGENCE Data Services Products and services to help you make the best use of your data, supporting decision-making and service planning. Evaluation Working with councils and other key partners to carry out and/or support evaluations covering a range of activities. Research Services Our research team manages analytical projects, undertakes bespoke analysis, and conducts independent research projects in order to improve the local government evidence base. Sub-Council Area Population Projections Sub-council population projections provide a forecast of the future population size and structure for small areas within local authorities. Useful Information Our Staff Join our Team Scottish Councils & CPPs Privacy Statement Cookie Policy Accessibility Statement ISO27001 Contact 01506 282012 info@improvementservice.org.uk © Improvement Service Our cookie policy By using this website you agree to our cookie policy. 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