303.652.6164info@keystonefabrics.com 0 WHY SUN SHADES INSTALL OUR SHADES ORDER PARTS REGISTER CONTACT OUTDOOR SHADE OPERATIONS Keystone Fabrics > Outdoor Shade Operations CORD (Discontinued) POLE MOTOR KEYSTONE FABRICS 303.652.6164 info@keystonefabrics.com www.keystonefabrics.com Mon - Fri - 7:00am to 4:00pm MT (Closed Sat - Sun) Copyright © 2021 Keystone Fabrics. All rights reserved. Returns Shipping Terms and Conditions Privacy Policy

303.652.6164info@keystonefabrics.com 0 WHY SUN SHADES INSTALL OUR SHADES ORDER PARTS REGISTER CONTACT CONTACT US Keystone Fabrics > Contact Us We are currently operating with a limited staff due to Covid 19. As a result, orders are taking longer than usual to ship from our warehouse. Please allow for up to ten (10) business days for your order to ship. Let's Get in Touch Our customer service representatives are ready to help you with your shade questions. We are dedicated to helping you and ensure that you will not have to wait on frustrating automated messaging service to talk with a representative. PHONE t: 303.652.6164 f: 303.652.3532 EMAIL info@keystonefabrics.com OFFICE HOURS Mon to Fri – 7:00am to 4:00pm (Closed Sat and Sun) Name* Email* Message* Upload Photos/Testimonials KEYSTONE FABRICS 303.652.6164 info@keystonefabrics.com www.keystonefabrics.com Mon - Fri - 7:00am to 4:00pm MT (Closed Sat - Sun) Copyright © 2021 Keystone Fabrics. All rights reserved. Returns Shipping Terms and Conditions Privacy Policy

303.652.6164info@keystonefabrics.com 0 WHY SUN SHADES INSTALL OUR SHADES ORDER PARTS REGISTER CONTACT RETURNS Keystone Fabrics > Returns You may return new, unopened items sold by Keystone within 30 days of delivery for a full refund (custom shades are exempt). Keystone will pay the return shipping costs if the return is the result of our error. All returned items should be returned in their original packaging. Any returned item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error, is eligible for a return of up to 50% of the item’s price. Keystone will process all return requests upon receipt of the returned goods. Shipping costs will be refunded if the error was made by Keystone, otherwise shipping costs will not be refunded. Expect your refund within 2-4 weeks of giving your return product to your shipper (allows time for transit, processing of the return, and processing of the returned funds). Funds will be returned in the same method they were issued (e.g. if you paid by credit card, the refund will be issued back to your card). Keystone Fabrics does not accept returns on custom-built shades (unless a manufacturing defect is present). KEYSTONE FABRICS 303.652.6164 info@keystonefabrics.com www.keystonefabrics.com Mon - Fri - 7:00am to 4:00pm MT (Closed Sat - Sun) Copyright © 2021 Keystone Fabrics. All rights reserved. Returns Shipping Terms and Conditions Privacy Policy