Privacy Policy Got it! Español Text size AAA MENU Forms & Documents SEARCH NOW AVAILABLE Instructions on How to Get Covered Services During a Disaster. How to Get Covered Services During a Disaster Medical Plans HealthAdvantage (HMO) Plan 001 MediMax (HMO) Plan 006 HealthAdvantage (HMO) Plan 012 HealthAdvantage (HMO) Plan 013 MediMax (HMO) Plan 014 MediSun Plus (HMO D-SNP) Plan 015 MediSun Plus (HMO D-SNP) Plan 016 HealthAdvantage Plus (HMO) 017 HealthAdvantage Plus (HMO) 018 MediSun Extra (HMO D-SNP) 019 Plan Changes and Disenrollment Information Plan Changes and Disenrollment Prescription Drug Benefits Prescription Drug Benefits Health & Wellness Health & Wellness Protecting Against Medicare Fraud Help Fight Medicare Fraud Getting Extra Help with Medicare Costs Extra Help Reimbursement and Grievances Reimbursement and Grievances Have questions? We’re here for you. Call: 1.877.336.2069 TTY: 711 or write: info@healthsun.com For more options and for hours of operation, visit our Contact page HealthSun Health Plans is an HMO plan with a Medicare Contract and a Medicaid contract with the State of Florida Agency for Health Care Administration. Enrollment in HealthSun Health Plans depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system. Star rating is for contract years 2018, 2019, 2020, 2021, and 2022. HealthSun complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-336-2069. (TTY: 1-877-206-0500). ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-877-336-2069. (TTY: 1-877-206-0500). Do you need to file a complaint? File your complaint online via CMS by submitting the Medicare Complaint Form. Should you need to file a complaint with Medicare you may do so by calling CMS at 1-800-Medicare. Report suspected instances of FWA or any other non-compliance activity. For your convenience, you can call our Compliance Hotline at 1-844-420-0080 (USA and Canada only) available 24 hours a day and 7 days a week provided by LightHouse Services. Para español llama al 1-800-216-1288 (Si usted esta llamando desde México marque el 1-800-681-5340). You can also email issues to reports@lighthouse-services.com or fax to 215-689-3885 (must include the company name on the email and fax). Fraud Awareness Notice of Non-discrimination Notice of Privacy Practices Privacy Policy