Contact | In English COMPANY CUSTOMER INVESTOR MEDIA JOBS Media Communication policy COMMUNICATION POLICY 3/20/2015 The task of Kesko Group's communications is to promote the business of the Group and its partners by providing the right information about the Group's goals and operations to stakeholders on its own initiative. The general principles of Kesko's communications are reliability, transparency and speed. The primary goal of communication is to tell what added value Kesko and its partners bring to consumers and other customers. The main line of communication is based on Kesko's strategy and values, which emphasize the importance of customer satisfaction and responsible operating methods in all the company's operations. Transactions that are confidential or unfinished for the company's operations and the affairs of competitors are not commented on. Kesko's communications are the responsibility of the President and CEO, a member of the Group Management Team with responsibility for corporate social responsibility, communications and stakeholder relations, and the Group Communications Director. The CEOs of the companies or, if necessary, the chairmen of the Board of Directors are responsible for the communications of the subsidiaries. The regional director is responsible for the implementation of regional stakeholder activities and communications. An essential part of Kesko's communication is cooperation with the K-retailers' Association and retailers. The image of the K-Group arises mainly from the operations of stores and Kesko, as well as from the communication and marketing of retail chains and other brands. There are guidelines for using social media, ie etiquette. The purpose of the netiquette is to provide guidelines and encourage the use of social media channels in various work positions at Kesko. The instructions can be found in Finnish and English on Kesko's intranet, Keskonet. Print Ice © KESKO 2015 Terms of use Sitemap Kesko Corporation, Satamakatu 3, 00016 Kesko, tel. +358 10 5311 (Mon-Fri 7.30-18.00) Follow us