I CONSENT REFUSE COOKIES Home News & Conferences Contact Fresenius Kabi USA Select Website Get Answers Pharmaceutical Products Report an Adverse Drug Event Submit a Medical Inquiry Submit a Request for Certificate of Analysis Report a Pharmaceutical Product Quality Issue Pharmaceutical Products Safety Data Sheets Contact Pharmaceutical Customer Service MyFreseniusKabi.com Product Ordering Manage Your Pharmaceutical Account Pharmaceutical Product Updates Drug Supply Chain Security Act (DSCSA) Pharmaceutical Product Availability Pharmaceutical Product Policies Pharmaceutical Products and Lethal Injection FDA Drug Shortage Assistance Award Medical Device Products Report a Medical Device Product Quality Issue Contact Medical Device Customer Service Contact Field Service & Support Manage Your Medical Device Account Download Medical Device Certificates & Safety Data Sheets MyFreseniusKabi.com Product Resource Website Product Performance Reporting Tool Fresenius Kabi Medical Device Symbol Glossary Medical Device Product Updates Home Get Answers Medical Device Products Contact Field Service & Support Contact Field Service & Support At Fresenius Kabi, we know that the rapid response and deployment of our Field Service and Support team are crucial to your care of patients and donors. We have a focused team of experienced professionals that are aligned with ensuring you have the support you need, when you need it. Hotline support 7 days a week Specialist response in under 2 hours Successful technical repair completed in 95% of first-time visits 99% Overall Customer Satisfaction Automated preventive maintenance programs ensure PM compliance Contact us at: Toll Free: (800) 937-5060 Field Service and Support Available 24/7 Email: tech.services@fresenius-kabi.com Experience you can rely on: SCP Field Service Standard Certified Our Field Service and Support team’s renowned dedication to customer service has been recognized at the highest level. Highly trained and deeply experienced, Fresenius Kabi offers one of the first engineer teams in the blood technology industry to be certified to the SCP Service Capability & Performance standard. Support right when you need it Our Customer Services team knows that rapid response and resolution are crucial to keeping your operations running at optimum levels, and have built the procedures to make it happen. Fresenius Kabi USA © November 2021 Go to top Sitemap Terms of Use Privacy Policy