About Products Clients Careers Blog Contact Log in Legal information Terms and conditions Privacy Intellectual property Refer-a-Friend Terms and conditions Welcome to www.trademarknow.com (the “Website”) operated by TrademarkNow Inc. and its affiliates, located at Vuorikatu 14 A, FIN-00100 Helsinki, Finland (“TrademarkNow”, “we”, “our”, or “us”). Your use of TrademarkNow’s products, software, services (including any services provided to you by TrademarkNow under a separate written agreement, except when specifically indicated to the contrary) and the Website (referred to collectively as the “Services”) is subject to these Terms and Conditions (this “Agreement”). (August 2018, provision 21 deleted, provisions 8.1-8.4 about trademark searches and prosecution amended.) 1. Use of Services Please read this Agreement carefully before using the Services. By accessing the Services, you acknowledge and agree that you have read this Agreement, are at least eighteen (18) years of age, and wish to be bound by the terms and conditions set forth in this Agreement. If you are not at least eighteen (18) years of age or do not wish to be bound by this Agreement, you are not authorized to use the Services. Additional terms and conditions may apply to certain Services, and your use of such Services indicates your agreement to such terms and conditions. We reserve the right to modify the Agreement at any time. You agree to review this Agreement periodically to be aware of such modifications. You further agree that your continued use of the Services shall be deemed to be your conclusive acceptance of any modified Agreement. We will indicate that changes to this Agreement have been made by updating the date indicated after “Last Modified” at the end of this Agreement. If you do not agree to abide by any modified version of this Agreement, you are not authorized to use the Services. A current version of this Agreement is accessible via the footer of the Website’s homepage. You acknowledge and agree that TrademarkNow may, under exceptional circumstances required by necessary technical changes or comparable measures, stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at TrademarkNow’s sole discretion, without prior notice. You agree to use the Services only for purposes that are permitted by (a) this Agreement and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the European Union, United States or other relevant countries). 2. Definitions 2.1 “Customer” means the legal entity or individual that enters into this Agreement by using the Services or, where applicable, as described on the Signature Page. 2.2 “Customer Data” means data, information or material provided or submitted by Customer or any User to TrademarkNow in the course of utilizing the Services. 2.3 “TrademarkNow Content” means TrademarkNow-supplied text, audio, video, graphics and other information and data available by means of the Services or on the Website. 2.4 “User” means one of Customer’s employees, representatives, consultants, contractors or agents and other persons expressly permitted by Customer in connection with Customer’s internal business affairs who are authorized to use the Services and have been supplied User identifications and passwords by Customer (or by TrademarkNow at Customer’s request). A single User may also have credentials associated with several Customers, in which case selecting the correct Customer for any use of the Services is the User’s responsibility. 2.5 “Free Services” means the Subscription Service or other products or features made available by us to you on an unpaid trial or free basis. Free services includes but is not limited to trial accounts, guest accounts or any other access to service without any charge. Definitions of Free services may be specified on email invitation, on web page, or any other way. 3. User Accounts 3.1 User Registrations; Accurate Information In order to access certain Services, you may need to create a user account on the Website (“Account”). You agree that any information you provide to us will be accurate, complete and current information at all times. By providing the information you agree that any information, including personal data may be processed by TrademarkNow as the data controller in accordance with its Privacy Policy and applicable legislation. 3.2 User ID; Password. Users who create an Account will obtain a user ID and password (collectively, your “Profile”). You agree not to allow any third party to use your Profile to access the Services and to safeguard your Profile so as not to enable any third party to access the Services. You agree to be responsible for failure to safeguard your Profile and allowing any other person or entity to access the Services by using your Profile or otherwise by using your Account. No part of a Profile or Account may be transferred or sold by you to another party. You agree to notify TrademarkNow immediately of any unauthorized use of your Profile, Account or the Services. You agree that TrademarkNow shall not be liable for any loss that results from the unauthorized use of your Profile or Account, either with or without your knowledge. 3.3 Revocation of User Accounts. You agree that we have the right to cancel your Account and/or revoke your Profile for any reason at any time, at our sole discretion, if you fail to comply with any provision of this Agreement. 4. Intellectual Property The Services contain copyrighted material, trademarks and other proprietary information of TrademarkNow and its licensors (including third party information providers) that has been created, developed and maintained at great expense of time and money, such that misappropriation or unauthorized use by others for commercial gain would unfairly or irreparably harm TrademarkNow and its licensors. Without limiting the scope of the intellectual property rights of TrademarkNow and its licensors, you acknowledge that TrademarkNow and/or its licensors own intellectual property rights in (i) the Services; (ii) the content contained within the Services (including the selection, coordination, and arrangement of the Services); and (iii) the trademarks used in connection with the Services. Content available through the Services are exclusively for your personal and internal professional use only and may not be modified, reverse engineered, redistributed, sold, publicly displayed, licensed, rented, or otherwise provided to a third party or commercially exploited except as expressly provided in this Agreement. We do not grant you any license, express or implied, to the intellectual property of TrademarkNow except for the limited license to use the Service as expressly set forth in this Agreement. We grant you a limited license to redistribute one copy of content available via the Services to each of your co-workers and professional clients. Nothing in this Agreement gives you a right to use any of TrademarkNow’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within the Services, and shall reproduce such notices on all authorized copies of the TrademarkNow Content you obtain from the Services. If the Services are being acquired or used by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), then the Government’s rights in the Services and accompanying documentation shall be only those set forth in this Agreement. You agree that you will not commit or permit any act or omission by your agents, employees, or any third party that would impair the intellectual property rights of TrademarkNow and its licensors in the Services or TrademarkNow Content. 5. Third Party Content TrademarkNow re-distributes (but does not publish) certain content supplied by third parties and has no editorial control over such content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including those made in publications made available to you by our Services, are those of the respective author(s) or publisher(s) and not of TrademarkNow. Our third party content providers may restrict access to their content and data for specified user(s) and, accordingly, TrademarkNow reserves the right to restrict access to the affected TrademarkNow Content as required by the third party content provider. The use of third party trademarks or other intellectual property as contained in the Services is for information purposes only and TrademarkNow claims no rights to such intellectual property and grants no license thereto. 6. Purchases 6.1 Purchase of Certain Services. Certain of our Services are offered for sale through the Website. In the event you wish to purchase any of these Services, you will be asked by TrademarkNow or an authorized third party on TrademarkNow’s behalf to supply certain information to us such as your full name, address and credit card and/or other billing information. You agree to provide us or such third party with accurate, complete and current information at all times, and to comply with the terms and conditions of any ancillary agreement that you may enter into which governs your purchase of Services. You shall be responsible for all charges made under your Account as well as for any applicable taxes. 6.2 Purchase of Specific Services. Access to Specific Services may also be offered subject to this Agreement as specified in a separate written agreement. Any terms or conditions in such an agreement take precedence over those specified in this Agreement. 6.3 Purchase of Add-On Services. As a User belonging to a Customer organization with a subscription agreement for Specific Services under Section 6.2, you may also access some Services which are not included in said agreement, such as additional trademark databases not covered by the subscription. Such Add-On Services are invoiced quarterly at the unit price displayed clearly at the time of each add-on transaction. By consenting to access Add-On Services you warrant that you are authorized to enter into this Agreement on behalf of Customer so far as the Add-On Services are concerned. 6.4 Payment. Your right to any Services that are available is conditional on our receipt of the appropriate payment for such Services. If such payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, or, in the case of billed charges, if prompt payment of our bills is not rendered, you agree that we reserve the right to cancel your order and/or suspend or terminate your Account. Fees are due and payable upon receipt of our invoice. 6.5 Non-Payment. In addition to other applicable remedies, TrademarkNow reserves the right to suspend and/or terminate Customer’s access to the Service and/or terminate this Agreement, upon five days’ email notice, if Customer no longer has a license in force. Customer’s site may be reinstated by purchasing more licenses. Customer data in our format will be available for 90 days, upon written request following expiration of all licenses. 6.6 Risk of Loss. You acknowledge and agree that your only remedy for failures, delays or interruptions with respect to Services ordered by you is limited to a refund for such Services, at TrademarkNow’s sole discretion. All Services are acquired by you “as is” and “where is”. 6.7 Service Descriptions and Changes. We attempt to be as accurate as possible in describing Services (including pricing) offered for purchase; however, we do not warrant that all such descriptions are complete, current or error-free. TrademarkNow strives to continually improve the Services and accordingly, may make improvements, changes, modifications and updates to the features, presentation, format and information of the TrademarkNow Content available via the Services. 6bis. Free Services Including Guest and Trial Account 6bis.1 Customer acknowledges that using the Service without any charge, the Customer has limited rights to use Services. By using TrademarkNow services provided to you on, from, or through the TrademarkNow website or an invitation email, you signify to these General terms and conditions. If you do not agree to any of these terms, please do not use the Service. 6bis.2 Applicability. In the event of a conflict between the terms set forth in any of the other sections of this Agreement and the terms set forth in this “Free Services Including Guest and Trial Account” section, the terms in this “Free Services Including Guest and Trial Account” section will control with respect to your use of the Free Services. 6bis.3 Limits. Notwithstanding anything to the contrary in this Agreement, limits may apply to our Free Services. These limits may be specified only within the Free Services. We may change the limits that apply to your use of our Free Services any time in our sole discretion without notice to you. 6bis.4 Free Services. If you register for a guest account of the Free Services, we will make the Free Services available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period (if not earlier terminated) or (b) the start date of your paid subscription. If we include additional terms and conditions on the guest account registration web page or on account invitation email, those terms will apply as well. Unless you purchase a subscription to the service before the end of the Free Services, we may permanently delete all of your data and we will not recover it. 6bis.5 Suspension. We may suspend, limit, or terminate the Free Services for any reason at any time without any notice. 7. Links TrademarkNow and/or third parties may provide links to other websites of possible interest to you. Because we have no control over such websites, you acknowledge and agree that we are not responsible for the availability of such websites and do not endorse and are not responsible or liable for any content, advertising, services, software, products, or other materials on or available from such websites. You also acknowledge and agree that TrademarkNow shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, software, products, or other materials on or available from such websites. All such websites shall be subject to the policies and procedures of the owner of such websites. 8. Disclaimer for Trademark Searches and Prosecution 8.1The Services are meant to be used by legal professionals. If you are not a legal professional, we encourage you to engage a legal counsel to interpret and investigate the search results and other information provided to you by us in connection with the Service. You understand and agree that the results of searches conducted by TrademarkNow do not constitute a legal opinion or advice of any kind or nature as to any aspect of the trademark. If you desire a legal opinion or advice as to the registrability of any trademark or the validity or enforceability of any trademark, you are invited to obtain legal counsel for this purpose. TrademarkNow’s trademark searches are based solely on public information made available e.g. by the United States Patent and Trademark Office (“USPTO”), Office for Harmonization in the Internal Market (“OHIM”) and by certain proprietary database providers, and others, up to and including the date of the trademark search and assume the proper recordation and indexing of all such information. Relevant trademark information filed with the trademark granting authorities but not yet made available for public scrutiny, or information which has not been properly recorded or indexed, or information which is missing or misinterpreted for any reason whatsoever (including but not limited to data missing or misinterpreted due to any technical or human error) may not be taken into account for purposes of the trademark searches and TrademarkNow assumes no responsibility for discovering or disclosing of such information as part of any trademark search or for accuracy or correctness of any information. 8.2 You agree that TrademarkNow has no liability of any kind or nature for failing to provide you with any information, including but not limited to (i) information submitted to the USPTO, OHIM and/or any other trademark granting authority, but not yet available to the public, (ii) information submitted to the USPTO, OHIM, and/or any trademark granting authority not properly indexed or recorded, or (iii) trademark information disclosed by the USPTO, OHIM and/or any trademark granting authority after the date stated on the trademark search. 8.3 Any assessments made by our system relating to the prior rights cited in a Trademark Search Report are based upon the system’s interpretation of the information you provided in your disclosure to us. Our system does not practice law; therefore, you are encouraged to engage legal counsel to assess the documents we provide to you. 8.4 The Services may include the option to submit request for legal services from an independent legal professional. You understand and agree that, if requested by you, TrademarkNow may assign on your behalf your request for legal services to an independent legal professional (“Independent Legal Professional”) to perform trademark search and prosecution, (e.g. opposition, filing and renewal) services. TrademarkNow will require such Independent Legal Professional to sign a confidentiality agreement which will, among other things, prohibit the unauthorized use or disclosure of confidential information and trade secrets. TrademarkNow, and its officers and directors, shall not be liable for any unauthorized use or disclosure of confidential information and trade secrets by Independent Legal Professional, and you hereby waive any such claim, demand, or cause of action against TrademarkNow, its officers and directors. In addition, you understand and acknowledge that TrademarkNow’s role is only to refer your request for legal services to the Independent Legal Professional, and that any legal opinion, advisory or service obtained by you is given by Independent Legal Professional and in no event by TrademarkNow. TrademarkNow takes no responsibility for correctness, accuracy or quality of any legal advice, service or opinions obtained by you from any Independent Legal Professional. All terms and conditions, including but not limited to fees and costs related to legal services requested by you are further to be agreed between you and the Independent Legal Professional. Any dispute arising in connection with provision of the legal services by Independent Legal Professional, are matters to be settled between you and Independent Legal Professional. 9. GENERAL DISCLAIMER OF WARRANTIES 9.1 YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. NEITHER TRADEMARKNOW NOR ITS THIRD PARTY INFORMATION PROVIDERS MAKE ANY REPRESENTATION OR WARRANTY (i) AS TO THE ACCURACY, CORRECTNESS, TIMELINESS, COMPLETENESS OR USEFULNESS OF THE SERVICES OR ANY CONTENT APPEARING IN THE SERVICES AND IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN THE SERVICES OR ANY CONTENT APPEARING IN THE SERVICES, OR (ii) GENERALLY FOR THE ACCURACY, RELIABILITY, OR QUALITY OF THE SERVICES OR ANY CONTENT APPEARING IN THE SERVICES. TRADEMARKNOW IS NOT RESPONSIBLE FOR ANY FAILURES, DELAYS OR INTERRUPTIONS OF THE SERVICES. THE SERVICES ARE PROVIDED TO YOU “AS IS” AND TRADEMARKNOW MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND TO YOU, EITHER EXPRESS OR IMPLIED. SPECIFICALLY, TRADEMARKNOW (FOR ITSELF AND ITS THIRD PARTY INFORMATION PROVIDERS) DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. 9.2 YOU ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL TRADEMARKNOW OR ITS THIRD PARTY INFORMATION PROVIDERS BE LIABLE, IN WHOLE OR IN PART, FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON THE SERVICES OR CAUSED BY YOUR CONDUCT OR FOR ANY LOSS OR INJURY CAUSED BY NEGLIGENT ACTS OR OMISSIONS IN PROCURING, COMPLING, COLLECTING, INTERPRETING, REPORTING, COMMUNICATING OR DELIVERING THE INFORMATION AND THE TRADEMARKNOW CONTENT OBTAINED THROUGH THE SERVICES. TRADEMARKNOW DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE SERVICES, AND THE OPERATION OF THE SERVICES MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF OUR CONTROL. 10. LIMITATION OF LIABILITY 10.1 IN NO EVENT SHALL TRADEMARKNOW (OR ITS THIRD PARTY INFORMATION PROVIDERS) BE LIABLE FOR ANY LOSSES, EXPENSES, COSTS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION FOR LOST PROFITS OR BUSINESS, OR ANTICIPATED LOST PROFITS OR BUSINESS, EVEN IF ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. TRADEMARKNOW’S OR ITS AFFILIATES’ (OR THEIR THIRD PARTY INFORMATION PROVIDERS’) AGGREGATE LIABILITY TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE ARISING OUT OF OR RELATED TO THE SERVICES OR THIS AGREEMENT IS LIMITED TO USD 1,000 OR THE AMOUNT OF THE FEE PAID BY YOU FOR A PARTICULAR ORDER (WHICHEVER IS LESS). 10.2 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENCIAL OR PUNITIVE DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS IN SECTIONS 9 OR 10 HEREOF MAY NOT APPLY TO YOU. 10.3 NOTWITHSTANDING THE FOREGOING, NOTHING IN THIS AGREEMENT EXCLUDES OR LIMITS EITHER PARTY’S LIABILITY ARISING UNDER SECTIONS 4, 11, 12 OR 15 OF THIS AGREEMENT. 11. Indemnification You agree to indemnify, defend and hold TrademarkNow, its officers, directors, affiliates and third party information providers harmless from any claim, expense or demand, including without limitation reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party. 12. Restrictions on Use of the Services Customer may not alter, resell, redistribute (except for the limited license to redistribute set forth in Section 4) or sublicense the Services or the TrademarkNow Content or provide it as a service bureau. Customer agrees not to reverse engineer the Services or their software or other technology. Customer will not use or access the Services to: (i) build a competitive product or service, (ii) make or have made a product using similar ideas, features, functions or graphics of the Services, (iii) make derivative works based upon the Service or the TrademarkNow Content, (iv) copy any features, functions or graphics of the Services or the TrademarkNow Content, (v) download, or print more than ten percent (10%) of the full details of the Licensed Information as made available in that calendar year, (vi) advance purposes other than trademark risk analysis, or (vii) establish an individual’s eligibility for credit or insurance to be used primarily for personal, family or household purposes, or for employment. Customer will not “frame” or “mirror” the Services. Use, resale or exploitation of the Services and/or the TrademarkNow Content except as expressly permitted in this Agreement is prohibited. 13. Additional Warranties Each party represents and warrants that it has the legal power and authority to enter into this Agreement. Customer represents and warrants that it has not falsely identified itself or provided any false information to gain access to the Service and that Customer’s billing information is correct. 14. Customer Data and Privacy 14.1 TrademarkNow is committed to safeguarding your privacy. The terms regulating the handling of personally identifiable and other information in connection with the Website is described in our Privacy Policy, which can be accessed via the footer of the Website’s homepage. 14.2 All Customer Data submitted by Customer to TrademarkNow, whether posted by Customer or by Users, will remain the sole property and confidential information of Customer or such Users to the full extent provided by law. 14.3 Subject to the terms and conditions of this Agreement, Customer grants to TrademarkNow a non- exclusive limited license to use, copy, store, transmit and display Customer Data solely to the extent reasonably necessary to provide and maintain the Service for the Customer. 14.4 TrademarkNow may aggregate anonymous statistical data regarding use and functioning of its system by its various Users. Such aggregated statistical data will be the sole property of TrademarkNow. 14.5 TrademarkNow will use industry standard security measures to protect Customer Data against unauthorized disclosure or use. 15. Confidentiality 15.1 “Confidential Information” means non-public information, technical data or know-how of a party and/or its affiliates, which is furnished to the other party in written or tangible form in connection with this Agreement. Oral disclosure will also be deemed Confidential Information if it would reasonably be considered to be of a confidential nature or if it is confirmed at the time of disclosure to be confidential. 15.2 Notwithstanding the foregoing, Confidential Information does not include information which is: (i) already in the possession of the receiving party and not subject to a confidentiality obligation to the providing party; (ii) independently developed by the receiving party; (iii) publicly disclosed through no fault of the receiving party; (iv) rightfully received by the receiving party from a third party that is not under any obligation to keep such information confidential; (v) approved for release by written agreement with the disclosing party; or (vi) disclosed pursuant to the requirements of law, regulation, or court order, provided that the receiving party will promptly inform the providing party of any such requirement and cooperate with any attempt to procure a protective order or similar treatment. 15.3 Neither party will use the other party’s Confidential Information except as reasonably required for the performance of this Agreement. Each party will hold in confidence the other party’s Confidential Information by means that are no less restrictive than those used for its own confidential materials. Each party agrees not to disclose the other party’s Confidential Information to anyone other than its employees or subcontractors who are bound by confidentiality obligations and who need to know the same to perform such party’s obligations hereunder. The confidentiality obligations set forth in this Section will survive for one (1) years after the termination or expiration of this Agreement. 15.4 Upon termination or expiration of this Agreement, except as otherwise agreed in writing or otherwise stated in this Agreement, each party will, upon the request of the disclosing party, either: (i) return all of such Confidential Information of the disclosing party and all copies thereof in the receiving party’s possession or control to the disclosing party; or (ii) destroy all Confidential Information and all copies thereof in the receiving party’s possession or control. The receiving party will then, at the request of the disclosing party, certify in writing that no copies have been retained by the receiving party, its employees or agents. 15.5 In case a party receives legal process that demands or requires disclosure of the disclosing party’s Confidential Information, such party will give prompt notice to the disclosing party, if legally permissible, to enable the disclosing party to challenge such demand. 16. Term and Termination 16.1 The Term commences immediately upon the electronic approval of this Agreement by the Customer using the Website. TrademarkNow, in its sole discretion, may suspend or terminate Customer’s username and password, account, or use of the Service and/or terminate this Agreement if Customer materially breaches this Agreement and such breach has not been cured within 30 business days of notice of such breach. 16.2 For specific Services under a written agreement in accordance with Section 6.2, the agreement period is specified in said agreement, and the agreement is perpetually renewed and invoiced automatically under the standard TrademarkNow terms and conditions and fee schedule in force at each time upon the conclusion of the agreement period, at which time the Customer may terminate the Agreement by not paying the amount invoiced. If TrademarkNow discontinues any part of the Services (without making an equivalent Service available), TrademarkNow will give the Customer at least 60 days’ prior written notification. 16.3 In the event that this Agreement is terminated (for any reason), TrademarkNow will, within 5 days of a Customer’s request, make available one backup of the Customer Data in TrademarkNow’s standard format. Customer agrees and acknowledges that TrademarkNow has no obligation to retain and may delete Customer Data that remains in TrademarkNow’s possession or control more than 90 days after termination. 16.4 The following provisions will survive termination: all definitions, Customer’s accrued financial obligations, the license to Customer Data to the extent reasonable for TrademarkNow’s discharge of its post-termination obligations, and the following Sections and paragraphs under this Agreement: Section 2 (Definitions), Section 4 (Intellectual Property), 8, 9 and 10 (Disclaimers and Limitations), 11 (Indemnification), Section 12 (Restrictions on Use of the Service), Section 14 (Customer Data and Privacy), Section 15 (Confidentiality), Section 16.3 (Return of Customer Data), Section 16.4 (Survival of Provisions), Section 17 (Notice), Section 18 (Assignment), Section 19 (Arbitration and Governing Law) as well as 20 (General). 17. Notice TrademarkNow may give notice by means of electronic mail to Customer’s email address on record in Customer’s account or by written communication sent by first class mail or by courier service to Customer’s address on record in Customer’s account. Such notice will be deemed to have been given upon the expiration of 36 hours after mailing (if sent by first class mail) or sending by courier or 12 hours after sending (if sent by email), or, if earlier, when received. Customer may give notice to TrademarkNow by email to info@trademarknow.com. A party may, by giving notice, change its applicable address, email, or other contact information. 18. Assignment This Agreement may not be assigned by Customer without the prior written approval of TrademarkNow but may be assigned by TrademarkNow to (i) a parent or subsidiary, (ii) an acquirer of all or substantially all of TrademarkNow’s assets involved in the operations relevant to this Agreement, or (iii) a successor by merger or other combination. Any purported assignment in violation of this Section will be void. This agreement may be enforced by and is binding on permitted successors and assigns. 19. Arbitration and Governing Law This Agreement shall be governed by and construed in accordance with the laws of Finland, without regard to the principles of conflicts of law of any jurisdiction. Both parties shall use their best efforts to settle by amicable negotiations any disputes which may occur between them arising out of or relating to this Agreement; the existence, validity, termination, interpretation of any term hereof; and disputes regarding your use of the Services. If the parties fail to reach an amicable settlement within thirty (30) days of the initiation of such amicable negotiations, either party may refer such dispute to binding arbitration. The arbitration will be held in accordance with the Arbitration Rules of the International Chamber of Commerce of Finland (“ICC”) in effect at the time of the arbitration (the “ICC Arbitration Rules”); the ICC shall be the appointing authority and responsible for administering any arbitration hereunder in accordance with the ICC Arbitration Rules; and the place of arbitration shall be in Helsinki, Finland. The arbitration shall be conducted by a single arbitrator who shall be a professional, legal or otherwise, but shall not be, or have previously been associated with either party (the “Arbitrator”). The arbitral award shall be final, binding and non-appealable. The Arbitrator’s award must be reasoned and issued in writing within thirty (30) days of the hearing, unless otherwise agreed to by TrademarkNow and you. Notwithstanding the foregoing, in recognition of the irreparable harm that a breach by you of the intellectual property rights of TrademarkNow or its licensors would cause, TrademarkNow may seek an injunction against such violation or breach in a court of competent jurisdiction. 20. General If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Section headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This Agreement, along with any other terms and conditions regulating use of the Services, sets forth the entire understanding and agreement between us with respect to the subject matter hereof. The provisions of this Agreement and any ancillary terms and conditions will survive termination or expiration to the extent necessary to carry out the intentions of the parties. To the extent our third party information providers are expressly stated in this Agreement, they are a third party beneficiary to this Agreement. Last Modified: August 2018 Earlier versions: September 2017 April 2016 October 2015 February 2015 May 2014 January 2014 September 2013 ABOUT Products Solutions Clients About us News and events Resources Careers SUPPORT Contact us FAQ Trademark glossary Trademark search demo Trademark watch demo LEGAL Terms and conditions Disclaimer Privacy policy © TrademarkNow 2012– ELSEWHERE Blog Twitter LinkedIn Facebook