Talk to us: 0161 837 3395 Help and support Home Help and support As part of our reputation for providing great customer service, our comprehensive help and support section is here to solve the hassles and problems businesses may need to deal with, no matter how big they are. Handily stored in one place, you’ll find advice and insight to better manage your gas and electricity contracts, clear up any misunderstandings with bills and much more! Bills & payments Understanding your energy bill is important to ensure that you’re on the best plan and you’re getting good value for money. Find out more... Meter readings Keep on top of your business energy bills and avoid receiving estimated bills by submitting your meter readings to us. Find out more... Moving premises Our Change of Tenancy team is here to help take the hassle out of moving by taking care of changes to your gas and power contracts. Find out more... Other useful information Find here other useful documents and information including our complaints procedure, industry codes of practice, electricity fuel mix and even a glossary of key industry terms. Gas metering services Find here answers to all of your metering queries including our online forms and useful documents. Country United Kingdom QUICK LINKS Business Energy Business Gas Business Electricity Sustainability Case studies LEGAL INFORMATION Terms & Conditions Privacy policy Website terms of use Cookie policy Slavery and human trafficking statement COVID-19 risk assessment HELP AND SUPPORT Bills & payments Meter readings Moving premises Contact us Emergencies GAZPROM ENERGY IN EUROPE France Nederland FOLLOW US © 2021 Gazprom Marketing & Trading Retail Ltd trading as Gazprom Energy Registered in England | Registered Address: 20 Triton Street, London, NW1 3BF | Company Number: 03904624 | VAT Number: GB927405129 Cookies on this site We use cookies to make our site work. We'd also like to set optional cookies to analyse how our site is being used and to customise content. To consent to our use of all cookies please select "Accept cookies". To find out more or to manage preferences please select "Cookie settings". Accept cookiesCookie settings