Help & FAQs Store finder Contact Us Login Joint Administration Appointment COVID-19 Customer Information Payment Login Paying your BrightHouse account is now as convenient as visiting your corner shop With more than 28,000 stores offering PayPoint services across the UK finding a store near you is easy! Find your nearest PayPoint retailer How does it work? Contact your local BrightHouse store by phone to request a PayPoint digital payment card. You will receive an SMS straight away with a link to download your card. Want a physical card – no problem just ask when you call. You will receive your card in just a few days. Now you have your card, visit any of the 28,000 Paypoint locations in the UK. Scan your card to see your BrightHouse outstanding balance : Account up to date? Scan your PayPoint card Your regular payment amount will be displayed Make your payment and collect your receipt from the PayPoint agent Your next payment due date will show on your receipt Account in arrears? Scan your PayPoint card Your arrears amount will be displayed Make your payment and collect your receipt from the PayPoint agent Your account is now up to date and you will now need to make your regular scheduled payment Want to pay in advance? Call your local BrightHouse store Inform them you how much you want to pay They will create a PayPoint order for you valid for 24 hours only Visit a PayPoint agent and scan your Paypoint card Your agreed payment amount will be displayed Make your payment and collect your payment receipt from the PayPoint agent Your next payment due date will show on your receipt It’s as easy as that ! Quick tip! You can see your next due date on your payment receipt. In the event you don’t agree with the payment amount displayed and you have processed your payment you can ask the Paypoint agent to void the transaction and call your local BrightHouse store to discuss your account balance. Want a hassle free way to pay? Try EasyPay - The easiest and most convenient way to pay. There’s no need to visit a physical store each week, payments are taken automatically on a day of your choice. Help & FAQs Privacy Terms & Conditions Cookies notice Complaints Procedure Sitemap Authorisation Form - Account Holder Authorisation Form - Third Party © 2021 Copyright BrightHouse. All rights reserved Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP were appointed as Joint Administrators of Caversham Finance Limited on 30 March 2020. Caversham Finance Limited (in Administration) (‘CFL’) operates a business trading as BrightHouse providing rent-to-own and cash lending services. Registered in England and Wales. Registered Number: 00785922. Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. Authorised and regulated by the Financial Conduct Authority under registration number 695094. The affairs, business and property of CFL are being managed by Chris Laverty, Trevor O’Sullivan and Helen Dale, appointed as Joint Administrators on 30 March 2020. The Joint Administrators act as agents of CFL and without personal liability. Chris Laverty, Trevor O’Sullivan and Helen Dale are authorised by the IPA to act as insolvency practitioners. Chris Laverty, Andrew Charters and Sarah O’Toole of Grant Thornton UK LLP were appointed as Joint Administrators of Caversham Trading Limited on 30 March 2020. Caversham Trading Limited (in Administration) (‘CTL’) operates a logistics and engineering business supporting servicing, warranty and insurance claims of BrightHouse rent-to-own customers in the UK. Registered in England and Wales. Registered Number: 05396147. Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. The affairs, business and property of CTL are being managed by Chris Laverty, Andrew Charters and Sarah O’Toole, appointed as Joint Administrators on 30 March 2020. The Joint Administrators act as agents of CTL and without personal liability. Chris Laverty, Andrew Charters and Sarah O’Toole are authorised by the IPA to act as insolvency practitioners. The insurance is provided by Caversham Insurance Limited. Caversham Insurance Limited is authorised by the Gibraltar Financial Services Commission and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our regulation by the Financial Conduct Authority and Prudential Regulation Authority are available from us on request. Caversham Insurance Limited's firm reference number is 843992. We operate in the UK through our insurance intermediary, Caversham Finance Limited (in Administration) (trading as BrightHouse). Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. You can check Caversham Insurance Limited and Caversham Finance Limited's registration on the FCA’s Financial Services Register by visiting https://register.fca.org.uk or by contacting the FCA on 0800 111 6768.