Products Inverters, storage systems, data communication and software from SOLARMAX SXT series 110 kW MAX.STORAGE ES-Series ES-T SHT-Series 50-60 kW SHT-Series 17-30 kW SMT-Series 6-15 kW SP-Series 1-5 kW TS-SV series 330-1440 kW MaxConnect PLUS Legal notice Exclusion of liability Privacy policy © SOLARMAX 2021

Technical Support In the case of technical questions and queries about your inverter, its connection and transmission of the values of your photovoltaic plant, our engineers of the technical support will be glad to assist you competently and solution-oriented. Furthermore, we offer optimisation measures for an undisturbed operation of your photovoltaic plant and the related communication for data collection. Should, contrary to all expectations, a failure of your photovoltaic plant occur, our technical support will directly get a failure report from our hotline via our ticket system. Subsequently, our technical support consider whether and how you can receive help as quickly as possible. In such case, no care needs to be taken because we arrange this internally and independently. In the case of a necessary repair of central inverters we commission our field service team, consisting of experienced service engineers and/or certified service partners. Together with you, these experts will arrange an on-site appointment for the inspection and necessary repair measures. Very simple and uncomplicated, because our field service team already knows possible failures and their remedies. In the case of a string inverter warranty claim, we will arrange an exchange of the defective device, of course exempt from any charges. Within 10 days, you can return the defective device free of charge. As in all areas, we work consequently on optimisations of our processes, that we increase customer satisfaction and to give the feeling of being in good hands. Simple, uncomplicated and solution-oriented! Contact Legal notice Exclusion of liability Privacy policy © SOLARMAX 2021

MaxWeb Portal ES-Portal MaxMonitoring Portal for instalations with a MaxWeb datalogger for ES-Series Storage Exclusively for our new inverter type: SP-, SMT-, SHT-series Legal notice Exclusion of liability Privacy policy © SOLARMAX 2021

Support Hotline +44 20 38080346 EMail info@solarmax.com SOLARMAX GmbH Zur Schönhalde 10 D-89352 Ellzee Germany Please send us your request with the following information: Name Surname Company (optional) Contact details Reason for your request directly to: info@solarmax.com Thank you. International Mo – Fr 08.00 – 12.00 (CET) 13.00 – 17.00 (CET) DE +49 82 83 / 997 902 810 CH +41 315281165 ES +34 93 2203859 FR +33 820 420684 GB +44 20 38080346 IT +39 0418520076 If you are calling from other countries: Tel. +49 82 83 / 997 902 810 Sales For sales inquiries, please contact us directly: info (at) solarmax.com Please contact: info (at) solarmax.com Marketing For marketing inquiries, please contact us directly: marketing (at) solarmax.com Press For press inquiries, please contact us directly: presse (at) solarmax.com Legal notice Exclusion of liability Privacy policy © SOLARMAX 2021