front page Company For companies For consumers Information Recruitment Offers Contact information Remote support For remote support: Remote Assistance can be used to troubleshoot, change settings, and install software on a computer in a customer's office or home without removing the computer from its location . This saves travel time and costs. Remote Support requires a working Internet connection, so if you can open a web page on the Internet with a browser, Remote Support will almost always work. For more information about the Remote Assistance Program: We use German Teamviewer software with more than 100 million users in 200 countries around the world as remote support software. The program effectively uses a secure RSA / AES256 connection, which is also used by banks in their own client applications. Using Remote Assistance: 1. Download the remote support program from the Internet: DOWNLOAD REMOTE SUPPORT FOR WINDOWS HERE or DOWNLOAD REMOTE SUPPORT SOFTWARE FOR MAC HERE select save to your desktop or launch directly from the link. 2. Start the Remote Assistance Program Double-click the Mikropolix_remote Support icon on the desktop. The confirmation screen, click on the Run (if it comes up) When the Remote Assistance window opens check that at the bottom of the program window will appear after a while the green READY TO CONNECT If instead you see a red cross in the box and the error "Check your internet connection", no program, no working connection out of your machine and remote support is not possible. Please check your internet connection and try again.) 3.Contact support Call Mikropolix on 010 666 3020 or directly to your support person and request remote support. 4. Providing credentials On your phone, provide your remote support person with the identification information ( ID number and Password ) created by the remote support program. You will receive further instructions by phone. Mikropolix Oy, Tehtaankatu 13, 11710 Riihimäki, tel. +358 10 666 3020 The store is open Mon-Fri at 9-17.

front page Company For companies For consumers Information Recruitment Offers Contact information Remote support Contact information: Mikropolix Oy Tehtaankatu 13 11710 Riihimäki We serve: Store / Service Mon-Fri at. 9-17 Phone: 010 666 3020 myynti@mikropolix.fi hooldto@mikropolix.fi Maintenance services Mon-Fri at 8-17 Phone: 010 666 3023 juha.makela@mikropolix.fi Calls made from a mobile phone 8.28 cents / call + 17.04 cents / min. When calling from a landline number, 8.28 cents / call + 5.95 cents / min. Contact: First name * Surname * Phone number * Email address * Message * SEND Mikropolix Oy, Tehtaankatu 13, 11710 Riihimäki, p. 010 666 3020 Myymälä avoinna Ma-Pe klo. 9-17.