Energy Related Repairs Energy Related Repair Program (ERR) ERR provides emergency repair or replacement of heating systems for Energy Assistance clients. To be eligible for assistance with a heating system you must: Be approved for energy assistance. The application and income guidelines can be found here. Own your home. For proof of home ownerships questions, please see the ERR FAQs. Have a non-functioning heating system. If you are eligible for this program and have a no-heat situation due to problems with your furnace, boiler or other heating system, please call us. We can only pay for repairs authorized by MVAC first. To contact MVAC about problems with your heating system, please call (507) 345-6822. If you have a no-heat emergency on the weekend, please call MVAC (800) 767-7139. For more information on the Energy Related Repair Program please see our FAQs below. For more heating systems and energy saving tips please see our Other Resources. Frequently Asked Questions Am I eligible for help with my furnace through ERR? How can I prove I own my home? I am buying my home contract for deed. Can you help me with my furnace problem? I don′t need help with my bills, just my furnace. Do I have to fill out the application? I had my furnace repaired last week. Can you help me with the bill? How much will this cost me? Who will you send to work on my furnace? The gas company shut off my furnace. What should I do? My furnace stopped working. Is there anything I can check before calling? Can you help me replace my water heater? Can you help me with my air conditioner? My furnace is really old. Can you replace it? My furnace needs a clean and tune. Can you pay for it? My furnace went out over the weekend. What should I do? When does the ERR program start? I received Energy Assistance and my furnace isn′t working. Can you guarantee there will be money available to fix it? Quick Links Support MVAC Programs Thrift Stores About Us Contact Programs Pregnant Women, Infants, Toddlers, and Preschoolers Employment & Training Energy Housing Transportation Finances Inquiries Office Locations Request Help Careers CareerForce Main Office Visit. 706 North Victory Drive, Mankato, MN 56001 Call. 1.800.767.7139 Email. lynn@mnvac.org Employee Login Privacy Policy Terms & Conditions Site Map © 2021 Minnesota Valley Action Council. All rights reserved.