(800)724-2119 TWITTER FACEBOOK LINKEDIN SUPPLY ORDER SERVICE REQUEST METER READING CLIENT PORTAL CONTACT US WHO WE ARE MANAGED IT MANAGED PRINT MANAGED DOCUMENTS MANAGED COMMUNICATIONS CLIENT SUPPORT CAREERS GET A PROFESSIONAL RECOMMENDATION TO SECURE AND IMPROVE YOUR NETWORK. LEARN MORE TECHNICAL ASSISTANCE CENTER OUR POLICY: You will hear from someone within 30 minutes of placing your request. Our average response time is 7 minutes. We compete against ourselves to serve up the quickest most effective IT services and IT support. 100% RESOLUTION: 100% of our service tickets get resolved. At Usherwood, we have the best and brightest employees, so none of your clients get left behind. We go above and beyond to resolve each ticket to our client's approval before closing any call. TOTAL NUMBER OF RESOLVED SERVICE CALLS YEAR TO DATE: Our tiered system allows us to handle a large call load and effectively resolve any issue with your copiers, printers, business phone systems, security cameras, or IT services and network security in a timely manner. USHERWOOD: MANAGED IT SERVICES NETWORK SECURITY AND IT SERVICES IN BOSTON, SYRACUSE, ROCHESTER, AND THE ENTIRE NORTHEAST Let Usherwood’s Odyssey Global IT Services be your guiding light for proactive network security and IT support. An organization's information and data are the foundation of any business. That's why in the digital information age, being ahead of the bad guys is everything. Don't take chances with your network security. Our IT services from Odyssey Global include network security solutions and IT services Boston, Buffalo, Manchester NH, Providence and Rochester businesses trust for all their IT solutions. From IT services and products to people and places, Odyssey Global IT will monitor all aspects of your network infrastructure, from network security patches, automated updating, security cameras, business phone systems, and much more. Usherwood and Odyssey Global IT Services will give you peace of mind so your business can focus on the tasks at hand and remain secure and productive. LEARN MORE We proudly provide our customers with first-rate copiers, IT services and support, network security solutions, security cameras, and business phone systems. With offices in Albany, Auburn, Binghamton, Boston, Buffalo, Burlington, Hartford, Jamestown, Manchester, Plattsburgh, Potsdam, Providence, Rochester, Syracuse, Utica, Watertown, and West Lebanon. MEET OUR TEAM SERVING COMMUNITIES IN THE NORTHEAST FOR OVER 44 YEARS. Home | About | Copiers & Printers | IT Services | Network Security | Business Phone Systems | Security Cameras | IT Solutions | Video Conferencing | Document Management | Sitemap | Contact Twitter Facebook LinkedIn ©2021 | 1005 West Fayette Street Syracuse, NY 13204 | 315.472.0050 | 800.724.2119 Powered by Convergo. login.