Main navigation COVID-19 Our Markets Core Capabilities Our Insights Our Impact COUNTRY SEARCH MENU ELIGIBILITY AND ENROLLMENT Make services easier to access, ensure program integrity For some, government benefits are a lifeline in times of crisis. Therefore, accessing vital services should be straightforward and easy. At the same time, programs need to run accurately and free of waste and abuse. We help you do both. Maximus Core Capabilities Eligibility and Enrollment 15+ year relationships with 14 states 13 states providing eligibility support (including NY, CA and TX) 7 million calls per month for government services Multichannel engagement We engage with consumers the way they prefer – whether by web, phone, email, text, mobile app or in-person. By providing a consistent, streamlined experience, we achieve high voluntary choice rates that reflect our success in matching people with coverage. Superior data matching Our proven experience in electronic matching of state and third-party sources can help you make eligibility determinations with the highest degree of confidence. Independent, conflict-free solutions We observe strict protocols to ensure we remain free of conflicts, financial or otherwise, that could undermine public confidence and trust in the integrity of the services we deliver on behalf of government. Leading the way in eligibility and enrollment for programs Tap into our knowledge to streamline access to your programs, give consumers a single point of access across multiple health and human services programs, or manage provider enrollment. Here are the types of programs we currently support: Medicaid Children's Health Insurance Program (CHIP) State-based Exchanges Medicare Temporary Assistance to Needy Families (TANF) Supplemental Nutrition Assistance Program (SNAP) Child Support and Protective Services Disability Benefits and Services LifeLine A single point of entry for New York state enrollment From webchat to streamlined renewals, our enrollment center keeps raising the bar on service for 3.3 million Medicaid beneficiaries and other health insurance program users. 75%+ target audience enrolled in voluntarily-selected managed care plan Enhanced eligibility verification To re-verify Medicaid eligibility, Illinois sought our expertise in external data matching. Our solution revealed that 46% of current beneficiaries were ineligible or belonged in a different program. In addition, we reduced eligibility processing time by 25 minutes per case. $200M in annual savings in per-person/per-month payments to the Medicaid Managed Care Network CASE STUDY Healthy Louisiana cut Medicaid enrollment costs while doubling the rate of health plan selection ARTICLE Digital innovations will drive enhanced CX in government ARTICLE Public-private partnership with New York Department of Health leads to recognition for outstanding customer service Contact an expert Footer menu Careers Our Insights Maximus Foundation Contract Vehicles Investor Relations Our Company Leadership Contact Us Footer social Twitter LinkedIn YouTube Footer cap Privacy Statement Terms of Use Human Rights Statement Employee Home Copyright (c) 2021 Maximus. All rights reserved.