FRANÇAIS Home Company Products Industries Energy Services Armserv Production Philanthropy Seminars Contact Customer Service You are here: Contact Customer Service Accounting: Should you have any questions on how to open an account or regarding your existing account, please contact our accounting department by telephone at (514) 333-5330 or by e-mail at info@prestonphipps.com. Returns (RGA): Should you need to return a product to Preston Phipps, you need to contact us within 30 days from the time the order was shipped in order to obtain a Return Goods Authorization (RGA) number and return instructions. Please contact us by telephone at (514) 333-5330 or by e-mail at info@prestonphipps.com. Please have your order number, order date and the item that you would like to return ready. If accepted, Preston Phipps will issue an RGA number and return conditions. If your RGA request is rejected, we shall indicate our reasons. Preston Phipps reserves the right to charge a restocking fee. RGA numbers are valid for 14 days from the date issued. RGA numbers must appear on the outside of the shipping carton. Once Preston Phipps receives your part(s) we will issue a credit. Delivery Status: For any inquiries regarding the status of an order, please contact the Preston Phipps office nearest to you by going to our Office Locations page. For urgent inquiries, you may also contact our head office customer service department at (514) 333-5340 or by e-mail at info@prestonphipps.com Request for Information / Quotation: Requests for quotation or general product inquiries should be directed to your nearest Preston Phipps office. Should you wish to speak to one of our Sales Representatives by phone, please consult our Office Locations page to find the office nearest to you. You may also fill in our Request for Information / Feedback form and a representative will answer you as soon as possible. Technical Service: Should you require technical services or wish to schedule a service call, please contact our head office at (514) 333-5340 or by e-mail at info@prestonphipps.com. Terms & conditions, click here >> About Preston Phipps: Founded in 1933, Preston Phipps is a proud Canadian owned corporation exclusively representing the best products, including Armstrong International, related to steam optimization, ventilation, and critical airflow applications. We also offer packaged solutions related to commercial and industrial skids. Our in-house Engineering department helps our clients Design, Procure, and Manage their projects. Combined with our own CSA B51 Certified production facility, gives us the flexibility to provide our customers with the most advanced and cost competitive solutions. Through our subsidiary Armserv, we can also provide turn-key installations, after-market service contracts, while also offering full Energy Audit services; making Preston Phipps a true Single Source Provider for our customers Steam, Energy, Hot Water, Air, and Building heating needs. À propos de Preston Phipps. Fondée en 1933, Preston Phipps est une société canadienne oeuvrant dans le marché de l’optimisation de la vapeur, de la ventilation, de la circulation d’air et des applications critiques en matière d’ingénierie industrielle. Représentant exclusivement les meilleurs produits, tel que Armstrong International, l’entreprise propose également des solutions clé en main pour les marchés commerciaux et industriels. Notre département interne d’ingénierie accompagne notre clientèle dans la conception, l’acquisition et l’installation de solution ainsi que dans la gestion complète de leurs projets. Notre atelier de fabrication certifié CSA-B51 permet à la société de posséder la flexibilité nécessaire pour répondre aux besoins de tous les types de clientèle en offrant des solutions avancées et hautement novatrices, à des prix très compétitifs. Grâce à notre filiale Armserv, nous sommes également en mesure de fournir des installations clés en main et d’assurer un service après-vente personnalisé, tout en offrant une expertise complète en matière d'audit énergétique. Preston Phipps s’impose comme un fournisseur de premier niveau en matière de systèmes de vapeur, d’énergie, d’eau chaude, d’air et chauffage de bâtiments. Contact Details Preston Phipps Inc. 6400 Vanden Abeele Montreal, Quebec H4S 1R9 Phone: (514) 333-5340 Email: info@prestonphipps.com Terms & Conditions Détails Preston Phipps Inc. 6400 Vanden Abeele Montreal, Quebec H4S 1R9 Phone: (514) 333-5340 Email: info@prestonphipps.com Terms & Conditions © Copyright 2015 by Preston Phipps. All Rights Reserved.