Pay My Bill Contact Us Patient Portal Covid-19 FIND A DOCTOR FIND A SERVICE OR SPECIALITY PATIENTS & VISITORS CAREERS HOME PACHS ABOUT US NON-DISCRIMINATION POLICY ABOUT US Auxiliary Our History Non-Discrimination Policy PACHS Leadership Teams Board of Trustees Our Community Our Mission, Vision, Values & Cultural Beliefs Volunteers Overview Our PACHS History Health Stream Training for PACHS Colleagues PACHS Integrity and Compliance NON-DISCRIMINATION POLICY (SECTION 1557) Discrimination is Against the Law Palo Alto County Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Palo Alto County Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Palo Alto County Health System Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats) Provides free language services to people whose primary language is not English, such as: Qualified interpreters Information written in other languages If you need these services, contact our Nursing Supervisor at Palo Alto County Health System. If you believe that Palo Alto County Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disablity, or sex, you can file a grievance with: Palo Alto County Health System Administration 3201 1st Street Emmetsburg, IA 50536 Phone: 712-852-5500 Fax: 712-852-5409 Email: PACHSCommunity@mercyhealth.com You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our local administration is available to help you. Please contact Administration and they will direct you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW Room 509F HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. http://www.hhs.gov/civil-rights/for-individuals/section-1557/translated-resources/index.html English ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-712-852-5500. Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-712-852-5500. 繁體中文 (Chinese) 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-712-852-5500. Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-712-852-5500. Srpsko-hrvatski (Serbo-Croatian) OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-712-852-5500. Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-712-852-5500. ةيبرعلا (Arabic) ) مقر 1-712-852-5500. : ةظوحلم تنك اذإ ركذا ثدحتت نإف ،ةغللا ةدعاسملا تامدخ رفاوتت ةیوغللا. ناجملاب كل مقرب لصتا .( 1-712-852-5500. :مكبلاو مصلا فتاھ ພາສາລາວ (Lao, Laotian) ໂປດຊາບ: ຖ ້ າວ ່ າ ທ ່ ານເວ ົ້ າພາສາ ລາວ, ການບໍ ລິ ການຊ່ ວຍເຫຼື ອດ້ ານພາສາ, ໂດຍບໍ່ ເສັ ຽຄ່ າ, ແມ ່ ນມ ີ ພ ້ ອມໃຫ ້ ທ ່ ານ. ໂທຣ 1-712-852-5500. 한한한 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-712-852-5500. 번으로 전화해 주십시오. िहंदी (Hindi) ध्यान द�: य�द आप �हदी बोलते ह �तो आपके ि◌लए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह।� 1-712-852-5500. पर कॉल कर�। Français (French) ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-712-852-5500. Deitsch (Pennsylvania Dutch) Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-712-852-5500. ภาษาไทย (Thai) เรียน: ถา้คุณพดูภาษาไทยคุณสามารถใชบ้ริการช่วยเหลือทางภาษาไดฟ้รี โทร 1-712-852-5500. Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-712-852-5500. unD (Karen) LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān. Kaalọk 1-712-852-5500. Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-712-852-5500. 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