Visit us COVID-19 Information My Account News & Ideas Contact Us Delivery Information We are proud to be an independent business. We deliver locally using our own vans. We will always endeavour to deliver to our customers within three – five working days. Our normal delivery charge is £5.95 per order. There is no delivery charge if your order value is £100 and over. Our click & collect service is free for all orders. Website exclusive prices. T&Cs apply (see below) By Van We can deliver all our items on our website via our own delivery van service. This service is limited to our local area and the postcodes below: BA1, BA2, BS1, BS10, BS11, BS12, BS13, BS14, BS15, BS16, BS17, BS18, BS19, BS2, BS20, BS21, BS3, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS4, BS41, BS48, BS5, BS6, BS7, BS77, BS8, BS9, GL11, GL12, GL13, GL8, GL9, SN13, SN14, SN15, SN16, SN4 We will contact you to confirm a delivery day, we will deliver within 3-5 days of your order. If you are not on this list please send webshop@ironactongardencentre.co.uk an email to enquire further. Click and collect For our customers ease and safety, we also offer an extremely convenient Click and Collect service. We have a carefully selected range of great products available for Click & Collect and we’re also adding products regularly to this range. Shop online, fill your basket with all of the items you require, then at checkout, choose the click and collect option. We will then contact you to let you know when your item is ready and you can then come into store to pick it up. It really is that simple! Simply arrive at the garden centre and follow the signage to our click and collect area. To help protect you from fraud we will not release an order without confirmation of the order number and seeing the ID associated with the order. We hope you’re happy with your order. Garden Furniture Sets Delivery by Van We can deliver all our Garden Furniture Sets on our website via our own delivery van service. This service is limited to our local furniture area and the postcodes below: BA1, BA10, BA11, BA13, BA14, BA15, BA2, BA3, BA4, BA5 BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS21, BS22, BS23, BS24, BS25, BS26, BS27, BS28, BS29, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS40, BS41, BS48, BS49, BS80, BS98, BS99 CF10, CF11, CF14, CF15, CF23, CF24, CF3, CF30, CF5, CF64, CF82, CF83, CF91, CF95, CF99 GL1, GL10, GL11, GL12, GL13, GL14, GL15, GL16, GL17, GL18, GL19, GL2, GL20, GL3, GL4, GL5, GL50, GL51, GL52, GL53, GL54, GL55, GL56, GL6, GL7, GL8, GL9 HR1, HR2, HR4, HR8, HR9 NP10, NP11, NP12, NP13, NP15, NP16, NP18, NP19, NP20, NP25, NP26, NP4, NP44, NP7, NP8 OX18 SN1, SN11, SN12, SN13, SN14, SN15, SN16, SN2, SN25, SN26, SN38, SN4, SN5, SN6 TA8, TA9 WR1, WR10, WR11, WR12, WR13, WR14, WR2, WR3, WR4, WR5, WR6, WR7, WR78, WR8, WR9, WR99 If you are not on this list please send webshop@ironactongardencentre.co.uk an email to enquire further. Please note: This will only apply to garden furniture sets. A furniture delivery option will be added to the delivery section on the right hand side of the checkout page if you match the criteria above. If you wish to purchase more products with your furniture order and are outside our Local delivery area above you will need to create another order. Please select click & collect when checking out on this order. Once completed, please email webshop@ironactongardencentre.co.uk with both order numbers & requesting them to be added to the same delivery. Apologies for any inconvenience, this is due to the wider delivery area for furniture sets only. Nationwide delivery only available from our Chepstow Branch Returns: Unwanted or unsuitable goods In accordance with your statutory rights, goods bought on-line may be returned for a full refund within 30 days of delivery. Proof of purchase is required for all returns which is your confirmation purchase email. Refund requests must be made in writing by email to webshop@ironactongardencentre.co.uk. We will reply to you within two working days. The Item must be unused, in its original packaging and in a saleable condition. This excludes any delivery charges, special orders, or made-to-order items, as well as gift cards, perishable food items, books, and earrings. Where unwanted or unsuitable goods have to be collected we will charge a collection charge equal to the delivery charge. Returns: Faulty products Faulty products may be returned in accordance with your legal rights. You do not need the original receipt but you must provide proof of purchase. Where we have delivered the item please inform us as soon as possible of the defect. In the first instance we will contact you to assess the problem and perhaps arrange a visit if necessary. Why not visit us today? Visit us today Visit Us Iron Acton Garden Centre Wotton Road Iron Acton Bristol BS37 9XA 01454 228764 Email Us More Information Delivery & Collection Information FAQs Feedback All Policies and T&Cs Vacancies Reviews Subscribe to hear about our latest offers Looking for inspiration for your garden? Subscribe to our newsletters for updates on gardening news, our offers, what is going on in-store and more. Subscribe © Iron Acton Garden Centre 2020. All rights reserved.