Report Lost or Stolen Card Chat eBanking eBusiness Facebook iconTwitter iconInstagram iconLinkedIn icon Bank Card Information In Case of Lost or Stolen BOS Credit Card: VISA Credit Card: 1.855.496.8638 VISA Debit Card: 1.800.554.8969 Personal VISA Credit Cards Increase your purchasing power with a BOS VISA credit card. BOS offers Cash Rewards Platinum, Rewards Platinum, Platinum Edition and Signature Travel VISA credit cards. If you are looking to build or rebuild credit, BOS also offers a Secured credit card. Apply today or visit our credit card center for more information on all our VISA credit cards. For more information visit the BOS Personal VISA Credit Card Center Check your BOS personal credit card balance and view recent transactions. Log In Log in to your BOS Personal VISA Card Rewards. Log In Download the MyCard Mobile App to manage your BOS Personal VISA Credit Card. MyCard Mobile App for Apple MyCard Mobile App for Android Business Credit Cards Check your BOS business credit card balance and view recent transactions. Log In Log in to your Business Credit Card Rewards. Log In BOS Card Secure BOS Card Secure protects your debit cards by sending transaction alerts and enabling you to define when, where and how your cards are used. Visit our Online Banking page for more information and to download BOS Card Secure to your smartphone. Custom Debit Cards While You Wait Need a new BOS debit card? No problem! Just stop by any of our branch locations and our personal bankers will be happy to issue your new debit card while you wait. You will select your Personal Identification Number (PIN) when your card is issued so no more delays waiting for your PIN to arrive in the mail. Custom photo debit cards are also available. Fee does apply. For more information, contact a BOS Personal Banker. Using a BOS Debit or Credit Card While Traveling When you notify us that you are traveling, we will clear your card for purchases abroad. This will prevent your card from being rejected due to suspected fraud. To notify us call 1-877-698-3278 or visit your local BOS branch. Bank Card Security Bank of Springfield and VISA have implemented an automated notification service to alert customers when abnormal activity is detected on your BOS VISA Debit and Credit Card. When an unusual spending pattern is identified, a customer service representative will contact you. Once your identity is confirmed, you will be prompted to confirm the reported transactions as legitimate or suspect. This system is in place to protect our cardholders from fraud. If you plan on traveling out of state and using your VISA Debit or Credit card, please notify the bank ahead of time. This helps VISA recognize that your transactions are valid. BOS VISA Gift Cards BOS VISA Gift Cards can be purchased at any BOS branch and can be used anywhere VISA Debit Cards are accepted. Visit My Prepaid Balance to check the balance on a card, view transactions and more. Log in CONTACT US 1-877-698-3278 DOWNLOAD OUR APP VISIT THE BOS CENTER © 2021 Bank of Springfield All rights reserved. PRIVACY NOTICE NOTICE OF ERROR RESOLUTION AND INFORMATION REQUEST PROCEDURES FEDERAL REGULATOR CRA NOTICE OF ERROR RESOLUTION PROCEDURES: You may have certain rights under Federal Law related to resolving loan servicing errors and requesting information about your account. You may learn more about these rights by contacting BOS at 877-698-3278. A written notice of potential loan servicing errors must be asserted to Bank of Springfield, P.O. Box 19301, Springfield, IL 62794-9301. The written notice is required to include the name of the borrower, account number, and description of the error believed to have occurred. This Web Site may contain links to other web sites ("Linked Sites"). The Linked Sites are provided for your convenience and information only and, as such, you access them at your own risk. The content of any Linked Sites is not under Bank of Springfield’s control. Bank of Springfield is not responsible for, and does not endorse, such content, whether or not Bank of Springfield is affiliated with the owners of such Linked Sites. You may not establish a hyperlink to this Web Site or provide any links that state or imply any sponsorship or endorsement of your web site by Bank of Springfield, or its affiliates or Providers.