MARKET RESEARCH LOYALTY & CRM IT SOLUTIONS GROUP INVESTORS INVESTOR RELATIONS INTRODUCTION Bilendi is one of the European leaders in technology and data, particularly for research. Thanks to significant technological investments, and the acquisition of several companies in Europe, Bilendi has become a key player covering 12 European countries. Bilendi was founded in 1999 by Marc Bidou, its current CEO, by positioning itself at the epicentre of data collection for two market segments: Technologies and Services for Market Research and Technologies and Services for Customer Engagement and Loyalty. The Group have locations in France, the United Kingdom, Germany, Switzerland, Spain, Italy, Denmark, Finland, Sweden, Belgium, Morocco. The group also has business activities in Austria and Norway. In 2020, Bilendi achieved a turnover of € 34.1 million, 76% of which was achieved internationally, with a team of 252 people. The group is listed on Euronext Growth Paris. ISIN code FR 0004174233 - MNEMO code. ALBLD - Eligible PEA PME. TURNOVER GROWTH 2014-2020 IN MILLION EUROS OUR JOB Bilendi is at the epicentre of research sector by providing data collected on the internet to market researchers. They base their analyses and advices on this data, which is at the origin of all decision-making in companies, governments, institutions. This fast-growing business sector accounts for around € 1.5 billion euros worldwide, 40% of which is in Europe (1) Bilendi's clients include research institutes, consulting firms, media agencies, universities and research centers, and major advertisers. From 12 proprietary panels in Europe and more than 2.2 million panelists, a network of partners for the rest of the world, Bilendi carried out more than 14,000 projects in 2020. Our teams are made up of 252 technology and data specialists. Our 12 sales offices allow us to be as close as possible to our 1,100 customers. (1)Source Esomar, estimation Bilendi OUR STRATEGY Bilendi's strategy is to be the leading European player, it benefits from 3 key competitive advantages: Size and quality of our proprietary panels Innovative technologies Local approach to integrate the specifics of each European market The group's development was achieved through strong organic growth supported by technological and commercial investments, combined with strategic acquisitions. KEY FIGURES In million € 2016 2017* 2018 S1 S2 Total 2019** 2020 Variation 2019-2020 2019 2020 Variation 2019-2020 2019** 2020 Variation 2019-2020 France 8,2 8,0 8,0 4,1 3,6 - 11,7% 3,8 4,5 + 19,4% 7,9 8,1 + 3,2% International 14,3 18,1 21,3 11,3 11,5 + 1,5% 13,2 14,5 + 10,0% 24,5 26,0 + 6,1% Turnover 22,5 26,1 29,3 15,4 15,1 - 2,0% 17,0 19,0 + 12,1% 32,4 34,1 + 5,4% EBITDA 3,3 4,0 5,1 2,6 2,0 - 22,9% 3,4 4,3 + 28,1% 5,9 6,3 + 5,9% in % of Turnover 14,6% 15,5% 17,3% 16,8% 13,2% 19,7% 22,6% 18,3% 28,4% EBIT 1,6 2,6 3,3 1,4 0,4 - 74,3% 2,3 2,8 + 18,5% 3,7 3,1 - 15,7% Net Result 1,4 2,0 2,0 0,6 - 0,3 1,5 2,3 + 52,6% 2,2 2,0 - 5,6% *iVOX is included starting 1st April 2017 **Via! is included starting 1st February 2019 REVENUE DISTRIBUTION IN FRANCE AND WORLDWIDE Full year 2014 55% 45% 2020 24% 76% International France PRESS RELEASES 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 22/11/2021 • Bilendi acquiert le groupe respondi, acteur européen de la collecte de données pour les études de marché 22/11/2021 • Bilendi acquires the respondi Group, a European player in data collection for market research 09/11/2021 • Poursuite de la forte progression du chiffre d’affaires au 3ème trimestre 2021 : +23,2% 09/11/2021 • Continued strong revenue growth: Q3 2021 +23.2 % 12/10/2021 • Appointment of Marc FOISIL as CFO 12/10/2021 • Nomination de Marc FOISIL en tant que Directeur Administratif et Financier 04/10/2021 • Excellents résultats semestriels 2021 04/10/2021 • Excellent H1 2021 results 28/07/2021 • Very strong revenue growth 28/07/2021 • Très forte progression du chiffre d’affaires 10/05/2021 • Poursuite d’une forte croissance du chiffre d’affaires au 1er trimestre 2021 : +11,6% 10/05/2021 • Continued strong revenue growth in Q1 2021: 11.6% 31/03/2021 • Calendrier Financier pour l’exercice 2021 29/03/2021 • Strong 2020 results 29/03/2021 • Résultats 2020 solides 01/03/2021 • Acquisition de Discussnow, l’expert des conversations multicanal en temps réel 01/03/2021 • Bilendi acquires Discussnow, the expert in real-time, multi-channel conversations 18/02/2021 • Poursuite d’une croissance soutenue au T4 2020 : +10,3% FINANCIAL CALENDAR Calendar for fiscal year 2021 Quarterly revenue Q1: 10.05.2021 Calendar for fiscal year 2020 Calendar for fiscal year 2019 FINANCIAL DOCUMENTS 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 Comptes Consolidés au 30 juin 2021 Rapport d'activité du 1er semestre 2021 REGULATED INFORMATION 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 28/10/2021 • Information mensuelle sur le capital et les droits de vote - Septembre 2021 22/09/2021 • Information mensuelle sur le capital et les droits de vote - Août 2021 20/08/2021 • Information mensuelle sur le capital et les droits de vote - Juillet 2021 28/07/2021 • Information mensuelle sur le capital et les droits de vote - Juin 2021 05/07/2021 • Déclaration individuelle relative aux opérations des dirigeants 02/07/2021 • BILAN SEMESTRIEL S1 2021 DU CONTRAT DE LIQUIDITE CONTRACTE AVEC LA SOCIETE DE BOURSE GILBERT DUPONT 22/06/2021 • Programme de rachat d'actions 21/06/2021 • Détail des votes de l'assemblée générale ordinaire et extraordinaire du 15 juin 2021 15/06/2021 • Information mensuelle sur le capital et les droits de vote - Mai 2021 15/06/2021 • Déclaration individuelle relative aux opérations des dirigeants 10/06/2021 • Assemblée générale - Désignation des scrutateurs 31/05/2021 • Avis de convocation à l'assemblée générale Bilendi 31/05/2021 • Formulaire unique de Vote - Assemblée générale 25/05/2021 • Assemblée générale - Documents Article R225-83 du code de commerce 20/05/2021 • Déclaration individuelle relative aux opérations des dirigeants 17/05/2021 • Information mensuelle sur le capital et les droits de vote - Avril 2021 10/05/2021 • Avis préalable de convocation à l'assemblée générale Bilendi 08/04/2021 • Information mensuelle sur le capital et les droits de vote - Mars 2021 06/04/2021 • Déclaration individuelle relative aux opérations des dirigeants 12/03/2021 • Information mensuelle sur le capital et les droits de vote - Février 2021 26/02/2021 • Information mensuelle sur le capital et les droits de vote - Janvier 2021 29/01/2021 • Information mensuelle sur le capital et les droits de vote - Décembre 2020 04/01/2021 • BILAN SEMESTRIEL S2 2020 DU CONTRAT DE LIQUIDITE CONTRACTE AVEC LA SOCIETE DE BOURSE GILBERT DUPONT YOUR CONTACTS: MARC BIDOU Chief Executive Officer THIERRY HOLLOCOU Chief Financial Officer CONTACT: BILENDI SA Bilendi SA 4 rue de Ventadour 75001 Paris France Tel.: +33 (0)1 44 88 60 30 Investor Press Contact: Actifin: Analyst & Investor Relations: Julien Mouret jmouret@actifin.fr Tel.: +33 (0)1 56 88 11 14 Press relations: Isabelle DRAY idray@actifin.fr Tel.: +33 (0)1 56 88 11 29 Understand, Engage, Retain BACK TO TOP MARKET RESEARCH Our panels Full service Passive measurement Community recruitment Interactive solutions Mobile solutions Healthcare panel T&C LOYALTY & CRM Engagement & loyalty expertise Expertises Areas of expertise Program from A to Z Industry solutions Case Studies References IT SOLUTIONS IT Teams Technologies solutions GROUP History Offices Teams INVESTORS Key figures Press releases Financial agenda Financial documents CONTACT ©2018 Bilendi Technology - 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