Physician Careers Careers Baptist Gateway Find a Doctor Services Locations Patients & Visitors For Physicians Careers Baptist Gateway Home Financial Financial Online Bill Pay Pay your bill online safely and securely. Thank you for choosing Baptist Health to meet your healthcare needs. CLICK HERE to pay your Baptist Health Hospital Bill (East, Prattville and South to include Imaging Centers, Cancer Center infusions, Mammography, Sleep Lab, Wound Care, and Pulmonary and Cardiac Rehab) CLICK HERE to pay your Baptist Health Physician Group Bill (to include Baptist Primary care and Family medicine clinics, UAB Multispecialty Clinics, OB-GYN Clinics, Convenient Cares and Surgical and Trauma Specialists) CLICK HERE to pay your AOHA/Montgomery Cancer Center Physician Bill Customer Service Should you have a question or need to speak to someone in customer service, please call (334) 747-4139. Patient Assistance Baptist Health is committed to treating all patients with dignity and respect regardless of their financial status or ability to pay. In support of this commitment, Baptist Health has established a Hospital Charity/Financial Assistance Program for patients who are uninsured. The program covers services received at Baptist Health hospitals and their associated outpatient facilities (South, East and Prattville hospitals, Montgomery Cancer Center, Carmichael Imaging, Montgomery Imaging, East Montgomery Imaging, Prattville Imaging, Montgomery Breast Center, Baptist Breast Health Center). All self-pay, uninsured patients are offered discounts on charges and interest-free payment plan options extending up to two years for discounted account balances. Depending on an assessment of the patient’s or family’s financial need based on current Federal Poverty Guidelines and the ability to meet certain requirements, patients may qualify for increased discounts and charitable assistance. Patients at or below 400% of the Federal Poverty Guidelines may qualify for financial assistance. Requirements to be considered for financial assistance: The care must be medically necessary. Patients must attest that they are uninsured, do not qualify for any third party payment programs (coverage through the Health Insurance Marketplace or Medicaid), or health saving or medical savings accounts. Patients must agree to allow Baptist Health to facilitate application to appropriate third party payment programs. Patients must be legal residents of the U.S. and residents of Alabama. Patients must agree to provide financial information that can be used to determine their income. Patient’s family income must be at or below 400 percent of the current Federal Poverty Guidelines as calculated by the Sliding Scale. Patients receiving 100% financial assistance will be asked to pay a minimal fee at each visit while their assistance is in effect. For assistance in determining eligibility for Medicaid or direction in applying for Healthcare Marketplace insurance coverage, patients may contact Baptist Health’s Medicaid Financial Counselors at 334-747-2926. The office is located at Baptist Medical Center – South, 2105 E. South Blvd., Montgomery, AL 36116. The office is located on the 8th Floor, Morrow Tower, Suite 810. To enroll in a Healthcare Marketplace insurance plan, patients may enroll online by visiting HealthCare.gov or calling 1-800-318-2596. For more frequently asked questions, click here to find additional answers: FAQs For more information about Baptist Health’s Charity/Financial Assistance Program or to obtain an application, please call our Baptist Health Customer Service Representatives at 334-747-4139, complete all requirements, and mail the completed packet to Baptist Health, PO Box 241145, Montgomery, AL 36124. Completed packets may be delivered to Baptist Health’s Central Business Office at 301 Brown Springs Road, Montgomery, AL 36117. Pricing Transparency Baptist Health is committed to providing our patients with high-quality care in a safe environment to include a great hospital experience from the time you are scheduled and registered until you are discharged and the final bill is paid. Pricing Transparency is one opportunity to help aid in the hospital experience. To make billing, insurance coverage, and health information management more transparent, we provide patient estimation specialists that can assist you based on your individual circumstances. This group can address your questions related to your personal out-of-pocket responsibility and give you average price quotes in advance of services being provided in compliance with federal law. Our patient estimation specialist team members welcome questions and are available to provide assistance tailored to your individual needs. To obtain a quote for care in a Baptist Health facility, please contact 334-747-4600, Monday – Friday, 8:00 a.m. to 4:30 p.m. In order to provide the most accurate information, please have ready when you dial: A detailed description of the test(s)/procedures(s) being ordered by your physician Name of ordering Physician and office phone number If you have insurance, have your insurance card available: Name of insurance company, policy number, group number, the name of the insured (policy holder’s name) Our patient estimation specialists will use this information to provide you an estimate of the services you are requesting and the following information will be included: The estimated financial responsibility for the procedure/services based on the average charges for the procedure/services Patients with health insurance will be quoted an estimated amount that will be due to the hospital based on the coverage established by the health insurance plan including deductibles and other cost-shares as outlined by the individual insurance plan. Patients who do not have health insurance will be quoted an estimated amount that will be due to the hospital that will include an uninsured discount to the estimate. Financial Counselors are also available to discuss with patients their eligibility for financial assistance including certain programs like Medicaid and Charity Care. Estimates will not include services related to complications that may occur. Professional fees such as physicians, pathologists, anesthesiologists, radiologists will not be included in the hospital’s estimate for services. Those physicians’ professional fees are separately billable from the physician and are not included in the hospital estimates. The patient estimation specialists can help facilitate additional contact information for professional fee discussions. Hospital estimates are not exact and should not be interpreted as a bill or exact cost for services. Instead, our service is offered to help educate patients and their families understand how their specific insurance plan will work and allow them to focus on their healthcare. The standard hospital charges are included for your convenience in accordance with the Affordable Care Act, Section 2718(e) of the Public Service Act. Click here for Standard Charges, Shoppable Charges & Standard Average Charges by Major Diagnostic Category For assistance in determining Medicaid eligibility, please call Baptist Health’s Medicaid Financial Counselors at 334-747-2926 ♦ For more information about Baptist Health’s Charity/Financial Assistance Program or to obtain an application, please call our Baptist Health Customer Service Representatives at 334- 747-4139 Quality Report Phone Directory Financial Assistance Programs Request for Prayers Contact Us Sitemap Notice of Privacy Practices Terms of Use ©2021 Baptist Health