CONTACT US Search form Search ABOUT ICI MUTUAL PRODUCTS & SERVICES RESOURCES FAQs Claims Handling Fair, Fast Claims Settlements ICI Mutual's legal staff brings extensive experience in the insurance and securities arenas and collaborates with partners at outside law firms who specialize in investment company law and operations. Each claim submitted to ICI Mutual undergoes a thorough analysis while the insured is kept apprised of the claim's status. ICI Mutual developed the brochure What to Expect in the Claims Process (PDF) to assist insureds in preparing and filing an insurance claim, and in understanding more fully the claims process. ICI Mutual also offers its expertise and an array of other resources, including the Claims Trends Newsletter, Litigation Notebook, and Managing Defense Costs (PDF), to assist insureds and their outside counsel to defend against litigation. Our insureds remain with us long after their insurance claims are resolved, which we view as the most convincing evidence of superior claims handling. OURMANAGEMENT & STAFF Our people are acknowledged, even by our competition, as industry experts. It's common for competing commercial insurers and brokers to call or email us for insight, information, or interpretation. Learn More © ICI Mutual Insurance Company, a Risk Retention Group. All Rights Reserved. 1401 H Street NW, Suite 1000 Washington, DC 20005 | 800.643.4246 Terms of Use Home Contact Us