Open Navigation MENU EMERGENCIES Home Page SIGN IN USERNAME Forgot Username PASSWORD Forgot Password Remember My Username SIGN IN REGISTER VISITOR Current Alerts HELP FOR CUSTOMERS DURING THE PANDEMIC OPENS A MODAL WINDOW TOP TIPS TO SAVE ENERGY OPENS A MODAL WINDOW CURRENT SCAM(S) OPENS A MODAL WINDOW PAY YOUR BILL REPORT & VIEW ELECTRIC OUTAGES START OR STOP SERVICE GET PAYMENT ASSISTANCE MAKE PAYMENT ARRANGEMENTS REPORT GAS LEAK OR DOWNED LINE Opens in new Window. Opens in new Window. Power shutoffs during wildfire season—are you prepared? If high temperatures, extreme dryness and record-high winds threaten the electric system, it may be necessary for us to turn off electricity in the interest of safety. This is called a Public Safety Power Shutoff (PSPS). Be prepared for outages lasting several days. We plan to notify you of a shutoff in advance, so please make sure your contact information is correct. PSPS OVERVIEW PREPARE FOR OUTAGES Update your contact information online or call 1-866-743-6589. Opens in new Window. Opens in new Window. Annual Reliability Report & Virtual Town Hall Opens in new Window. Opens in new Window. Each year, we report on our electric system performance and system reliability. Join us for a virtual town hall on Tuesday, November 30. JOIN VIA LIVESTREAM OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. Opens in new Window. Opens in new Window. Using enhanced powerline safety settings to reduce wildfire risk Opens in new Window. Opens in new Window. Enhanced Powerline Safety Settings (EPSS) will automatically turn off the flow of electricity faster if a foreign object contacts an energized line or there is an issue with the equipment. LEARN ABOUT ENHANCED POWERLINE SAFETY SETTINGS OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. Opens in new Window. Opens in new Window. A video series to help you prepare for wildfires Opens in new Window. Opens in new Window. As we enter the height of wildfire season, we encourage customers to protect their homes and communities. Watch our video series, 7 Saturdays to a More Fire-Resistant Home, to learn about creating defensible space, fire-resistant landscaping, evacuation plans and more. START THE SERIES NOW OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. About PG&E Company Information Workshops & Events Sitemap PG&E Newsroom For Our Business Partners Environment Careers Opens in new Window. Opens in new Window. First Responder Resources Opens in new Window. Opens in new Window. Accessibility Regulation Privacy Security Terms & Conditions Site Feedback Opens in new Window. HELP CENTER OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. CONTACT PG&E DO NOT SELL MY PERSONAL INFORMATION CONNECT WITH PG&E CONNECT WITH PG&E ON FACEBOOK OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. CONNECT WITH PG&E ON TWITTER OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. CONNECT WITH PG&E ON LINKEDIN OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. CONNECT WITH PG&E ON YOUTUBE OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. CONNECT WITH PG&E ON INSTAGRAM OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. CONNECT WITH PG&E ON PGECURRENTS OPENS IN NEW WINDOW. OPENS IN NEW WINDOW. ©2021 Pacific Gas and Electric Company Feedback Will open a new window Your choice regarding cookies PG&E uses cookies to enhance user experience and to analyze performance and traffic on our website. Under California law, collection of data through third-party cookies for targeted advertising and similar purposes may be considered a “sale.” If you wish to opt out of such a “sale” of your personal information, please click on Do Not Sell My Personal Information. If you do not click on Do Not Sell My Personal Information, your use of this website will include sharing of cookies for all purposes. For information on the personal information we collect, review our Privacy Policy at our Privacy Center Do Not Sell My Personal Information Accept All Cookies