Login myCILEx About CILEx About CILEx Lawyers Membership Study For Centres Media Contact Us You are here CILEx Home About CILEx Customer Service News Who we are Royal Charter Consultations Paralegal Enquiry The CILEx Council Corporate Governance Business Plan Annual Report Pro Bono CILEx videos Equality and Diversity Customer Service Customer Service Standards Customer Feedback CILEx Vacancies CILEx Customer Service CILEx aims to support, educate and represent its members throughout their legal career. CILEx has made a commitment to its members to improve customer services. In 2010 we embarked on a project, with the help and support of our staff, to develop a set of new Customer Service Standards that will help us to continue to understand your needs and meet your expectations in the most effective and appropriate way. We welcome and value feedback from members and other stakeholders. Customer Service Statement To provide comprehensive legal education To develop relationships with all members To communicate with all customers in a clear and effective manner To ensure that all CILEx services are subject to quality assurance To aim to deliver the highest level of customer satisfaction and meeting their needs in the most effective way All stakeholders will be treated with dignity and respect CILEx will comply at all times with its Equality and Diversity Policy Explore CILEx CILEx Regulation Regulating our members, Consultations CILEx Journal Features, Brief CPD CPD Requirements myCILEx Members' Rights and Responsibilities, My profile CILEx Law School Studying with us, A - Z Course List Recruitment website Search jobs, Work for CILEx Roles of Chartered Legal Executives Partners, Judges, Advocates... Visit our Careers website Qualifications, Membership, Registration Find a study centre Find a lawyer Find a CILEx branch The Chartered Institute of Legal Executives Kempston, Bedford, MK42 7AB Tel: +44 (0)1234 841000 Examination enquiries: +44 (0)1234 845727 Membership enquiries: +44 (0)1234 845777 General enquiries email: info@cilex.org.uk Terms & Conditions Privacy Policy Copyright Accessibility Feedback Sitemap Cookies Policy Connect with us Facebook Page Twitter LinkedIn Youtube