Manage my loan AboutInvestHow it worksFAQContact Login F.A.Q. Frequently asked questions Supporting customers impacted by coronavirus (COVID-19) If your ability to make payments has been impacted by coronavirus we have a range of solutions to support you. These include shorter and longer-term repayment options tailored to your personal circumstances. We may need to carry out an income and expenditure process with you to help ensure that we are able to offer you the most appropriate options based on your circumstances. Please be as open and transparent as possible about your situation when talking with us, so that we can help make sure we give you options that meet your needs. Please contact us immediately if you have been affected by coronavirus by emailing us at contact@lendable.co.uk or by calling us on 020 3322 1948 to let us know your current circumstances. Please include why your income has been impacted (e.g. you are following NHS guidance and have needed to self-isolate or your place of work has closed) and the impact that it has had on your income. Any support we provide is likely to be reflected on your credit file, and we will let you know what this will mean for your credit file based on your individual arrangement. We will never ask you to make a payment that you find unaffordable. You can always speak to these other independent organisations for free, confidential, and impartial advice: StepChange Debt Charity – www.stepchange.org or phone 0800 138 1111 The National Debtline – www.nationaldebtline.org or phone 0808 808 4000 Money Advice Service – www.moneyadviceservice.org.uk or phone 0800 138 7777 You can find out more information about coronavirus on the NHS 111 online website https://111.nhs.uk/covid-19 and the UK Government website https://www.gov.uk/coronavirus. Tell me more about Lendable Who are we? Why choose Lendable? Are you a lender or a broker? How do I request a quote? If my loan is approved, how long until the money is in my account? How much can I borrow? Is there a loan fee? Am I eligible for a Lendable loan? I don’t have a perfect credit rating, can I still get a loan with Lendable? What date will my repayments come out? Does the credit search damage my credit history? I have requested a quote and filled in my details, what happens next? I have requested a Lendable quote I’ve filled in all the requested information, sent you the necessary documentation, what happens next? How do I find my quote? How long will my quote stay active for? How do I send you documents for my quote? How long does it take for the funds to reach my account? Why is there a loan fee? My quote is pre-approved, what does that mean? How did Lendable decide on my rate? Why have I been declined? I already have a Lendable loan How do I login to my Lendable account? How do I borrow more? What if I want to make early repayments or pay my loan back in full early? How do I change my monthly repayments? How do I cancel my loan? How do I change my repayment date? How do I edit my details? What should I do if I’m having trouble repaying my loan? AboutFAQContactComplaintsPrivacyTermsCookiesCOVID-19Modern Slavery Act © Lendable 2021 Lendable Ltd, company number 08828186 (previously Feather Media Ltd). Authorised and regulated by the Financial Conduct Authority (FCA) with reference 720261 and a member of CIFAS (the UK’s leading fraud prevention service). Registered with the Information Commissioner’s Office in compliance with the Data Protection Regulations 2018 under registration ZA041704. Registered office at 128 Shoreditch High Street, London, E1 6JE. Lendable is committed to responsible lending. Our site uses cookies to function and give a better experience.See how we use cookies » Manage cookies Accept