destinations themes about us contact NL find your travel agent You are here: Home Privacy declaration Privacy declaration We respect your privacy Selectair is a cooperative company with limited liability with registered office at Mechelsesteenweg 518C02 in Vilvoorde and is a cooperative umbrella of independent, independent travel agencies with more than 100 branches in Belgium (the members of Selectair). The point of contact for all your questions, requests or complaints about the processing of your personal data at Selectair is Office Manager John Van Wulpen - John@Selectair.be. You can of course also contact us at the general email address privacy@selectair.be or by telephone at 02 254 78 60. Selectair and its members process personal data of natural persons in the context of their activities and this may concern natural persons who are (potential) customers of a Selectair travel agency, contact persons at tour operators, hotel chains, airlines, employees, etc. Selectair and its members use a strict privacy policy in accordance with the GDPR regulation. Which personal data does Selectair and its members process? Selectair and its members process the personal data that are necessary for the execution of travel or other agreements that are concluded with Selectair or with one of the members of Selectair and also process the data that are necessary for Selectair and its members to conduct their commercial activities. exercise. This may include your surname, first name and contact details, but also your choice of language, your company or VAT number, your bank account number, credit card number, passport details, email address. But also the communication you conduct with Selectair as a current or potential customer. Selectair processes little sensitive personal data within the meaning of the GDPR. Customers are usually obliged to communicate certain (contact) data to Selectair in the context of travel, which may include certain sensitive data, such as medical data relevant to the trip or special wishes (in connection with diet, religion or restrictions). . The Customer will then give its explicit consent for this strictly necessary processing by accepting the general and special terms and conditions that apply to the travel agreement. Other personal data may not be required, but failure to provide them can seriously delay or damage the performance of your travel agreement. When subscribing to the newsletter, the person concerned will receive a newsletter at the specified email address at regular intervals. Selectair only uses this email address for the services for which it was subscribed. You can of course unsubscribe at any time via the link at the bottom of each newsletter or by requesting this via email to the email address news@selectair.be . Legal basis and purposes of the processing Processing in the context of proposed or current agreements is also the most important legal basis for data processing by Selectair and its members. If necessary, your additional, explicit and specific consent for the processing of your personal data in accordance with the GDPR will be requested. In principle, a given consent can be withdrawn electronically free of charge, unless of course there is another legal ground for the processing. In this regard, Selectair naturally notes that Selectair or its members can also process your data based on a 'legitimate interest' for the processing. For example, Selectair or their members can inform you about new, potentially interesting trips or promotions if you have already been subscribed to our newsletter for a long time. Selectair will, of course, always do this within reasonable limits, as in the past, and never in an aggressive or undesired manner. Source of the personal data Selectair and its members obtain the personal data they process primarily from the natural persons concerned themselves (directly or through its members). Your insurance company, their intermediaries and medical personnel may also provide information or data about you eg. in an emergency or in the interest of other customers. We will of course never misuse this information and only use it to help you better. Duration of the processing Selectair and its members do not keep the personal data it processes longer than necessary for the purposes of the processing. In principle, Selectair and its members do not store the personal data for longer than 10 years from the end of the (travel) agreement that was concluded with Selectair or one of its members or from the moment when the data was obtained (taking this into account the limitation period of contractual claims). If necessary, eg. in the event of legal proceedings, the personal data may of course have to be kept longer. Selectair and its members do not keep the personal data of its employees for longer than five years after the termination of the employment contract, unless in the event of legal proceedings, in which case the data can be processed up to a maximum of three years after the final settlement thereof. Any sensitive data will only be kept for the duration necessary for the execution of the travel agreement unless they must be kept in one way or another in order to be able to demonstrate that Selectair or the member concerned has correctly executed the travel agreement. Selectair and its members keep the personal data they process up-to-date as much as possible and delete or correct them where necessary. Security of personal data Selectair and its members guarantee the integrity, security and confidentiality of personal data, both technical and organizational. Selectair stores important / sensitive personal data on its own secure servers or on secure servers of third parties. Processing by / transfer to external partners Selectair and its members primarily process the personal data themselves (both internally and externally for information and communication purposes). Selectair and its members only pass on data to third parties if this is necessary to be able to book your trip or to make the trip run smoothly (for example, we must communicate certain information with the suppliers of the travel arrangements, such as airlines, hotels and transport companies). Only the strictly necessary data is of course communicated. Selectair also passes on personal data to external partners, but this to the extent that this is necessary for the fulfillment of its task as an umbrella organization. Selectair and its members can also share data among themselves if this is necessary for this Selectair task. The transfer of personal data to foreign parties also outside the EU (such as hotel chains, airlines, handling agents and other service providers) is absolutely necessary for the execution of the agreement with the customer in the context of the execution of travel agreements and the customer therefore gives permission for this processing in the general or special conditions of the travel agreement. It is also in the interest of the customers. If Selectair or a member transfers personal data to someone outside the EU who is not on a list of 'safe countries' (under the GDPR), it will enforce appropriate security safeguards for this as far as possible. Selectair and its members ensure that the external partners who process personal data for its own or who are (co) responsible for the data processing comply with the provisions of the GDPR. To this end, the aim is to conclude as many 'processing agreements' as possible with the most important partners. Your rights under the GDPR Selectair and its members guarantee that you as a concerned natural person can exercise the rights that the GDPR grants you (information; inspection; copy; correction; oblivion; limitation and objection to processing; data portability). You can exercise your rights free of charge and electronically via the contact information at the beginning of this statement. Selectair or its member can only charge you an administrative expense allowance for excessively burdensome requests. Cookies Selectair and its members use cookies on its websites and declaration portals. A cookie is a simple small file that a website stores on your hard drive via the browser. Information is stored in a cookie. Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services, on our and other websites, may not function properly if cookies are disabled in your browser. With regard to the cookies used, Selectair or its member also refers to its cookie statement. A complaint or question about your personal data? Your contact person at Selectair or her member has already been communicated. If you have a complaint, you can also submit it to the supervisory authority. In Belgium, this is the Data Protection Authority or GBA (www.privacycommission.be). That is the new name for the privacy committee. You can also always appeal to the national courts. Version of this privacy statement This page was last updated on May 16, 2018. email this page | print this page find your travel agent contact us social media Do not miss any newsletter register Selectary NL FR © selectair 2018 This website uses cookies to optimize your visitor experience. Read the Terms and Conditions here .