RAPID DIGITAL ASSESSMENT Case Study About the Customer BSI Financial an industry leader providing mortgage solutions to consumers. In addition, it provides Digital platforms to independent mortgage servicing companies to drive operational excellence and intelligent customer experience. BSI had decided to pivot the enterprise to “Cloud-first” and “Ai-first” strategy, focus resources on customer engagement and innovation, and enable greater agility. Platforms modernization and operations transformation were identified as a priority to create capacity for growth, lower operating costs, and allow for scalability. This encompassed loan servicing, MSR portfolio due diligence, Internal and External reporting, and Mortgage Operations. What Incedo Did BSI chose Incedo as a partner to re-imagine and engineer cloud native SaaS Platforms on AWS cloud. This encompassed: Architecture Assessment and Modernization Reimagined Customer Journeys Intuitive user experience to encourage higher self-service Delivered on micro services architecture and APIs for scalability Continuous optimization Impact Promotion of brand and messaging for clients to end customers was simplified Enabling pay per use subscription model for customers Seamless integration of third party offerings and services Monetization of internal IP and capabilities created over time Increased self-service on the platform and reduced cost to serve for end customers Enhanced customer experience from simpler onboarding and engagement for end customers Increased cross and upsell opportunities for end customers Industries Financial Services Services Cloud Transformation Want to know more, download case study here DOWNLOAD Suggested Thinking Company Company Overview Incedo Belief System Leadership Winning In The Digital Age News Events Awards and Recognitions Services AI and Data Cloud Transformation Digital Engineering Experience Design Operations Transformation Industries Financial Services Life Sciences Product Engineering Telecom Platforms AI and Data Platforms IncedoPay Insights Case Studies White Papers Blogs Videos Webinars Leaders’ Conclave Careers Contact Us © Copyright 2021 Incedo Inc. Disclaimer Privacy Policy Sitemap