My tenant space Follow my requests for technical interventions TENANT SPACE BECOME A TENANT BECOME OWNER PROMOLOGIS PARTNER AREA JOIN US PRESS AREA Proximity and daily listening HomePromologisOur engagementsProximity and daily listening Because any urban project is above all a human project, Promologis' strength lies in ensuring well-thought-out housing management, which contributes to the comfort of life for residents, before, during and well after their move in. An organization focused on listening to customers and the quality of the service provided Promologis builds a lasting relationship with its customers by ensuring proximity management based on exchanges, understanding of needs and responsiveness: A Customer Relations Department which acts as a single point of entry for telephone and email exchanges with tenants and future tenants 7 territorialized agencies 170 field staff who work closely with tenants on site and provide individualized follow-up of their requests A “technical emergency” service available 24/7 if needed A personal space www.monpromologis.fr made available free of charge to tenants, to allow them to consult and manage at any time information related to their life in the accommodation (technical requests, rents, etc.). Related articles KNOW US Our activities Our key figures Our missions and actions OUR ENGAGEMENTS Innovate for the benefit of residents Proximity and daily listening Quality and comfort of life USEFUL LINKS frequently asked Questions Lexicon Calls for tenders Join us Legal Notice Cookies policy Data protection Contact Hurry © Promologis 2018 We use operating cookies, audience measurement and social networks as specified in our cookie management policy. You also have the option to withdraw your consent at any time by clicking on CUSTOMIZE MY COOKIE CHOICES. ACCEPT ALL REFUSE ALL CUSTOMIZE MY CHOICES OF COOKIES