Phone:877.284.1300 Otto (Ai Bot) CLOUD INFRASTRUCTURE PRODUCTIVITY MANAGED SERVICES AUTOMATION OVERVIEW FEATURES VIDEO BENEFITS CASE STUDIES COMPARE SOLUTIONS Ai BOT IT SERVICES COMPANY INFO AUTOMATEP1-2-3 IT Process Automation Platform Managed Services Process People Predictable spending. Know what your IT budget will cost you. Access to years of IT experience. Decades of IT experience without employee costs. Free up time. You focus on the business and we focus on IT. Accelerate growth. We grow with you when needed. IT Process Automation Features Remote Monitoring & Management Powerful RMM features all in a single console. Remote Control The world’s fastest remote control. Patch Management Automatically keep servers and workstations up-to-date and in compliance. Audit & Inventory Discover and track every system detail – no matter where the machine is located. Network Performance Gain insights into CPU, disk, memory, bandwidth, files, logs, and more. IT Automation Perform installation and configuration tasks from a central location instead of machine-by-machine. Documentation Repository Centralized documentation of your systems and IT environment provide quicker issue resolution. Network Assessment Provides insight in to what issues could be hindering your productivity or what is being done according the best practices. Professional Implementation We have been doing this for over a decade and know what needs to be done to allow you to focus on your business. Reports Monthly reports of your IT systems are provided and reviewed with you regularly. Anti-Virus and Anti-Malware (optional) Managed Anti-Virus protects you against malware, ransomware, and viruses. On-site IT resource Regularly scheduled on-site visits allow for taking care of issues that need to be done by hand to resolve. Client Web Filtering (optional) Protect your environment from malware threats and malicious websites. Managed Backups (optional) Back up all your important files automatically, keeping them safe from accidental deletions, hardware failures and malicious attacks. Service Ticket System (optional) Provides a world class method to collect, track, and notate service tickets. Virtual CIO From technology roadmaps to IT infrastructure management and more, the virtual CIO will help your business access and operate the innovative business technologies available to them. AUTOMATE P1 Video Introduction Building upon our AUTOMATE P1 platform, our clients can being seeing efficiencies. Benefits Manage your IT systems no matter where they reside Manage and support your IT systems no matter if they are in the cubicle next to you or at a convention 1500 miles away. You no longer have to be able to ‘touch’ a system to resolve an issue. Our systems management platform provides you the tool you need to manage and support your business. Implement IT processes that are proven effective We’ve gone ahead and done all the hard work for you by outlining what can and should be done to make your IT staff more effective. By doing this for you and keeping it managed ongoing we are bringing your IT staff and environment up to a level that leverages the solution quickly and easily showing the value to leadership in reduced time. Don’t lose track of another service request Keep track of your service requests from submission through completion while keeping your users updated on the status. If you find yourself challenged by the number of or types of service tickets, you can easily escalate to Catalyst Technology Group to assist while still having transparency in to the service request status. Protect your users in under 5 minutes Whether it’s lack of IT resources or the organizational strategy, many businesses find they need advanced protection made simple. This can be particularly true for small and mid-sized organizations who are the victims of 65% of all targeted attacks. Experience the peace of mind knowing your business is secured with the same best-in-class security used to protect Fortune 500 companies. Leverage the experience of an IT person without the headaches of hiring Schedule an on-site IT resource as often as you need to help offload some of the business objectives you don’t currently have the skillsets for or day-to-day operations to allow you to focus on longer term business objectives. You can take advantage of our skilled staff to augment your staff when you need instead of hiring an additional employee. Put bad documentation behind you You know that documentation of business systems is one of the most important responsibilities you have as an IT professional. But all too often, you are forced to choose “quick and dirty” instead of right. You don’t have to choose anymore. Our documentation platform is the solution specifically designed to help IT professionals create powerful, visual IT systems documentation. Money Savings Our Automate P3 program saves you money by helping minimize expensive IT issues that impact your business. Proactive Solutions Clients experience better performance, fewer glitches, and practically zero downtime. The Automate P3 program helps detect these problems early thus prevent them from escalating into more expensive repairs and downtime. Access to Professional IT Staff Clients can feel as though they have an in-house IT staff, without the full-time employees costs. As a client, you will have access to a knowledgeable support staff that can be reached immediately if you have any kind of computer problem or question. Predictable Spending Under this program, clients pay one flat affordable rate and get all of the technical support needed. No hidden charges, caveats, or disclaimers. Faster Response Time Clients receive faster response time support. Through our enterprise class monitoring and remote management systems, we have the ability to access and repair most network problems remotely. If we cannot fix it remotely, in most cases we dispatch a technician to your office. Vendor Management We deal with the hardware and software vendors and “speak geek” on your behalf. Peace-of-Mind As a client, you gain incredible peace-of-mind, having the knowledge that Catalyst is making sure everything about your network security and reliability is handled properly, so you don’t have to worry about it. You have a business to run. We’ll take care of your IT. Case Studies Case Study HR Department Learn how we used Otto Bot to handle repetitive HR requests like 401k and insurance questions. Case Study IT Department Discover how we created a team of specialized IT bots to address onboarding of new employees being hired. Case Study Customer Service See how we created a custom bot persona to handle customer website inquiries 24/7/365. Feature Comparison PLATFORM Automation PC/Server Remote Control Audit & Inventory Software Inventory Centralized Patching System Monitoring Real-Time Alerting Reporting PROCESS Managed Patching Access to New Agent Procedures Managed Security Automation KPI Dashboards PEOPLE Auto-Remediation Support Tech or Engineer P1 P2 P3 Name Email Message Ai BOT Overview Bot Features Bot Benefits Videos Self-Guided Tour ROI Calculator Case Studies COMPANY INFO Company History Leadership Locations Employment Partners Blog Events Contact Us IT SERVICES Assessments Projects Help Desk Support Tickets MANAGED SERVICES Automation Overview Features Video Benefits Case Studies Compare Solutions CLOUD INFRASTRUCTURE Virtual Servers Disaster Recovery Data Backup Hosting & Development PRODUCTIVITY Email Voice Meetings Collaboration Security Training Main: 317.705.0333 Toll Free: 877.284.1300 Email: info@catalysttg.com Copyright © 2018 Catalyst Technology Group, Inc. X Catalyst launches Otto.bot, an Artificial Intelligence (AI) help desk and IT support bot.