Solutions Platform Learn Company Conduct a search Submit Sign in Contact Us GET STARTED RETURN TO NAV AI Search for Zendesk Empower your customers and agents to self-serve and get direct, actionable answers to support questions with Yext AI Search. Start your free trial today and go live in 3 easy steps. START FREE TRIAL GET A DEMO Sorry, your browser doesn't support embedded videos. Meet new customer demands — and keep agents happy — with AI search 0 X Year-over-year increase in unique support queries, 2020-2021* 0 % “Remote Support” and “Remote Help” searches receive a 75% CTR* 0 % of agents report feeling overwhelmed by volatility in support requests** Pick the right plan for your business. All pricing below is in total, not per agent. Contact us to get started. TALK TO US Base $71/mo* *Billed at $850 annually. Best for 1-2 agents or search experiences START TRIAL INCLUDES 100 Entities/Documents 5,000 Annual Searches ALL FEATURES Growth $167/mo* *Billed at $2,000 annually. Best for up to 5 agents or search experiences START TRIAL INCLUDES 1,000 Entities/Documents 20,000 Annual Searches ALL FEATURES Pro $500/mo* *Billed at $6,000 annually. Best for up to 15 agents or search experiences START TRIAL INCLUDES 5,000 Entities/Documents 50,000 Annual Searches ALL FEATURES Enterprise Custom — Best for 15+ agents or search experiences START TRIAL INCLUDES Custom Entities/Documents Custom Annual Searches ALL FEATURES Answer support questions before they become support tickets Yext AI search understands natural language questions, interprets user intent, and delivers contextually relevant, direct answers. Help your customers and agents find the information they need, when they need it — all within Zendesk. Improve ticket deflection and reduce resolution times Lift the burden on your support team and empower customers to self-serve with a cutting-edge search experience on your Zendesk-powered help center. Increase customer satisfaction (CSAT) Build strong brand loyalty by delivering a superior CX that provides direct answers to your customers' questions across your Zendesk-powered support experiences. Gain new insights See deep insights about your customers' search queries and journeys, and tie your search experience directly to cost savings. Import content from anywhere Map relationships and display results from any support-related content, whether or not it lives in Zendesk today. Document Search Advanced Analytics Data Connectors Our Extractive QA algorithm searches unstructured data - such as your Zendesk help articles, product manuals, blog posts, and more - to return direct answers in the form of featured snippets. LEARN MORE See how Yext AI search can help you simplify self-service. START FREE TRIAL GET A DEMO *Yext data, **Zendesk 61 Ninth Avenue New York, NY 10011Register Number: 09337287+18884442988 Privacy and Cookie PolicyTermsAdChoicesSettings By clicking Accept, you agree to the storage of cookies on your device to enhance site navigation, analyze site usage, personalize content, provide social media features and assist in our marketing efforts and the sharing of information about your use of our Sites with our affiliates/partners. You can see details of these partners, manage your cookie preferences, withdraw your consent at any time or find out more by clicking the Settings link SETTINGS REJECT ACCEPT