My AccountCreate an Account Sign In 01926 339977 or 0800 1075270 Search Home Ink Cartridges Inkjet Paper Memory Cards Murphy's Deals Returns Policy Cancellation Policy You have the right cancel any goods ordered, from the point at which they are ordered, up until the point at which they are despatched. A full refund will be given. As goods in stock are usually despatched the same day they are ordered, please bear in mind that the cancellation period may only be a matter of hours. If goods have been dispatched, the customer may return unwanted items at their own expense and a refund will be provided. The only exception to this will be "special order" items. These are clearly indicated on our website, and will be advised as such if an order placed over the telephone. Where goods are ordered specifically from a supplier for an individual customer, the right to cancel will be limited and will be at the discretion of the company. Returns Policy If you experience any problems with any of our goods, please contact us on 01926 339977. Should any goods you receive from us prove to be faulty, we will arrange for a replacement or refund - whichever you prefer. Before returning faulty goods to us, please contact us, and we will arrange to cover the cost of returning the faulty goods. Should you decide to return any goods which are not faulty, we will arrange for a full refund of the cost of the goods, providing the goods are unopened, and in a saleable condition. We will not be able to cover the cost of returning the goods to us. The only exception to this will be "special order" items. These are clearly indicated on our website, and will be advised as such if an order placed over the telephone. Where goods are ordered specifically from a supplier for an individual customer, the right to a refund on unwanted (but not faulty) goods will be at the discretion of the company. The right to a refund on faulty goods is not affected. About Us Contact Us Delivery Information Privacy Policy Returns Policy Terms & Conditions What's with the dog? Premier Ink & Paper, 1A Black Hill Industrial Estate , Warwick Road, Stratford-Upon-Avon , Warwickshire, CV37 0PT Telephone: 01926 339977 or 0800 1075 270 Fax: 08700 661 885 Email: sales@premier-ink.co.uk © 2002-2021 Premier Ink & Photographic. All Rights Reserved. Responsive Magento E-Commerce Website Design by ReeCreate.