About Us Insurance Lines Agents & Brokers Report a Claim Make a Payment Contact UsNews 1-209-948-8191 CONTACT US OFFICE LOCATIONS Main Office 1550 W. Fremont Street Stockton, CA 95203 P: (209) 948-8191 F: (209) 948-4624 Chicago Branch 47 East Chicago Avenue, Suite 310 Naperville, IL 60540 P: (630) 381-6391 F: (630) 381-6392 Northwest Branch 155 3rd Avenue S, Suite 1 Edmonds, WA 98020 P: (425) 776-5300 F: (425) 776-5850 Send Us A Message First Name: Last Name: Phone: Email: Comments: DEPARTMENT CONTACTS Property and DIC (Earthquake) Michael D. Brown VP, Property Manager (209) 870-2988 michael@goldenbear.com Primary Casualty Ken King VP, Primary Casualty Manager (209) 870-2930 ken@goldenbear.com Primary Casualty Gary W. Shreve VP, Primary Casualty Manager (209) 870-3936 gary.shreve@goldenbear.com Excess Casualty Connie Vargas-George AVP, Excess Casualty Manager (209) 870-2953 connie@goldenbear.com Professional Liability Roxanne Westfall VP, Professional Liability Manager (209) 870-2996 roxanne@goldenbear.com Personal Lines Dawn Shally Personal Lines Manager (209) 870-2985 dawn@goldenbear.com Chicago Branch (Primary and Excess Casualty only) Roland Lorenzo VP, Branch Manager (630) 381-6391 relorenzo@goldenbear.com Northwest Branch (Property and DIC only) Carl Heckman VP, Branch Manager (425) 776-4422 carl@goldenbear.com Claims Department Beth Ossino AVP, Claims Manager (209) 870-2915 Email claim notices to: claims@goldenbear.com Fax claim notices to: (209) 948-3026 Administrative Services Department (HR) Emmaleigh Schoen Manager of Administrative Services (209) 870-2939 emmaleigh@goldenbear.com UNDERWRITING DEPARTMENTS Send submissions directly to the underwriting departments via email or fax as listed below: Property and DIC (Earthquake) property@goldenbear.com F: (209) 870-2986 Primary Casualty casualty@goldenbear.com F: (209) 948-4624 Excess Casualty excess@goldenbear.com F: (209) 870-2977 Professional Liability professional@goldenbear.com F: (209) 948-4624 Personal Lines personallines@goldenbear.com F: (209) 870-2993 Chicago Branch (Primary and Excess Casualty) chicago@goldenbear.com F: (630) 381-6392 Northwest Branch (Property and DIC only) nwproperty@goldenbear.com F: (425) 776-5850 CLAIMS & PAYMENTS Do you have a claim? Start here Make a premium payment using our online system. Start here For questions about submitting a payment please contact: Accounting Department P: (209) 948-8191 ext. 1145 About Us Our Team Our Heritage Career Opportunities Privacy Statement States of Operation Insurance Lines Commercial Lines Personal Lines Professional Lines Tools & Resources Claims & Payments Report a Claim Make a Payment Contact Us 1-209-948-8191 More Information © 2016 – 2021 Golden Bear Insurance Company. Site MapCCPA Privacy StatementTerms of UsePayment Refund & Cancellation Policy