About Us You are here: Home > About the Cambian Group > Supplier Policy Supplier Policy Cambian works with a range of suppliers to provide the highest quality service. Contract for Supply Our standard Contract for Supply set out what is expected of suppliers when working for Cambian. The contract template is available for inspection on both Adobe PDF and Microsoft Word format: ➜ Cambian Group Terms and Conditions.pdf ➜ Cambian Group Terms and Conditions.doc Preferred Suppliers Cambian maintains relationships with preferred suppliers for frequently ordered good and services. New Suppliers All new suppliers are required to complete an on-boarding process. Receiving Orders Cambian is in the process of updating its Purchase Order systems. If you have a query regarding a specific purchase order, please email procurement@cambiangroup.com Getting Paid E-Invoicing Electronic Invoicing is Cambian's preferred option. Please email your invoice as an attachment to invoices@cambiangroup.com. We prefer your invoice to be in Adobe PDF format, thought we can also accept invoices in Microsoft Word or Microsoft Excel format. Paper Invoicing As an alternative to E-Invoicing, you may send a paper invoice to the following address: FAO Accounts Payable The Cambian Group Metropolitan House 3 Darkes Lane Potters Bar Hertfordshire EN6 1AG Note that sending your invoice to another address can result in significant delays to processing and payment. If you are in any doubt, please send your invoice to Metropolitan House (as set out above). Please ensure the invoice is for the correct legal entity of the site requesting the goods. Any invoices issues without a legal entity will be rejected and returned to the supplier. Every invoice received is scanned to image before processing, so it is important that your invoice is of good quality and easy to read. We recommend that the invoice is on white A4 paper, clearly printed in black and that no highlighters or hand written annotations have been applied. All invoices are subject to Cambian Group's authentication processes. Payment Goods and services will only be paid for after delivery, and after any issues or queries have been resolved. Our payment terms are fixed at 30 days net monthly. Our payment runs will be on the 15th of each month (or the Friday before if the 15th falls on a weekend or public holiday), and on the last working day of the month. For payments less than £20,000, our payments are made using BACS; these take 3 working days to clear. For payments exceeding £20,000, payments will be made via cheque. Queries If you have any queries about your invoice or payment, please email queries@cambiangroup.com. We aim to respond to queries within 2 working days. For general enquiries Get in touch with us click here or call us: 0161 507 3723 Children's Services Specialist Education Residential Services Fostering Services Make a Referral Our Specialisms Inspection Reports Contact Home About Our History Cambian Newsletter The Cambian Group Privacy Cookie Declaration Supplier Policy Legal Notice Governance Sitemap Login