UK online banking UK online banking Contact Us News About us Investor Relations Citizenship Careers Products and services About us Balanced Scorecard Share Email Print What is the Balanced Scorecard? The Balanced Scorecard is the final crucial piece of our plan – alongside our Purpose, Values and Behaviours – to embed the right culture in our business and become the ‘Go-To’ bank. The Balanced Scorecard defines what we need to achieve over the next five years to be well on the way to becoming the ‘Go-To’ bank. It clearly shows what success looks like across the 5Cs: Customer & Client Colleague Citizenship Conduct Company Related section Purpose and Values Barclays has undertaken a fundamental review of how our business operates. We have looked at the bank in terms of business performance and in terms of culture because we know that only a business driven by strong values can deliver strong, sustainable returns. Balanced Scorecard: Becoming the 'Go-To' bank for all our stakeholders Metrics and targets Impact of the Scorecard News About us Investor relations Citizenship Careers Results and reports 2014 Full Year Results (PDF 944KB) Barclays PLC Annual Report 2014 (PDF 4.94MB) All financial results Press and media Press releases Barclays on social media Other links UK online banking Products and services Contact us Around the world Privacy policy Accessibility Important information Terms of use Cookie policy © Barclays 2015

UK online banking UK online banking Contact Us News About us Investor Relations Citizenship Careers Products and services History About us Our history Barclays has more than 300 years of history from our beginnings in Lombard Street Explore our interactive timeline HISTORY Our Quaker roots HISTORY Quick history of the Woolwich HISTORY Barclays Eagle HISTORY Martins Bank HISTORY Cash machines HISTORY Bank notes HISTORY Connect card HISTORY Barclays Home safes HISTORY Barclaycard HISTORY Barclays head office HISTORY Lombard Street Related sections Our awards Read about our achievements from all over the world including innovative products, charity work and citizenship initiatives. Barclays Group Archives The archives cover one and half miles of shelving and date back to 1567. Explore our interactive timeline We've always welcomed bright ideas and new technology - find out more about our history. News About us Investor relations Citizenship Careers Results and reports 2014 Full Year Results (PDF 944KB) Barclays PLC Annual Report 2014 (PDF 4.94MB) All financial results Press and media Press releases Barclays on social media Other links UK online banking Products and services Contact us Around the world Privacy policy Accessibility Important information Terms of use Cookie policy © Barclays 2015