AGENCY SERVICES COMMUNICATION PARTICIPATION TRANSPARENCY Research Maintenance interventions SERVICES /MAINTENANCE SERVICES Maintenance services and interventions To request routine maintenance, emergency intervention or information on interventions, you can: · call the Acer toll-free number 800.014.909; Report it to Acer by letter, fax (051.554335) or by email to info@acerbologna.it ; For the maintenance interventions in charge, the user can also apply independently to private companies, except in cases in which the authorization of Acer is required to perform them. For the maintenance work carried out by Acer it is forbidden to pay the companies or the personnel assigned by Acer Bologna directly. In case of requests for money, it is advisable to notify the Police or the Carabinieri. Any charges for the jobs will be automatically entered into your monthly bills. Charges for maintenance work on common areas relating to vacant accommodation are borne by the property. The maintenance interventions inside the accommodation at full or partial load of defaulting users, must not be requested from Acer, but from companies chosen by the users themselves. For each request made to Acer, the company makes an eventual inspection and carries out the necessary work within the time limits established by the Service Charter. Acer, at the end of the work, charges the user for any share of expenses pertaining to him, as required by the municipal burden-sharing regulations. Go to the URP Service charter Municipal burden sharing regulation Last modified: October 30, 2020 4:58 pm LOCAL EXTRACTION AND VENTILATION EQUIPMENT FURNISHING EQUIPMENT AND COMPLETION OF THE BUILDING ELEVATOR AIR CONDITIONERS DERATIZATION DISINFESTATION FROM HARMFUL INSECTS TIGER MOSQUITO PEST CONTROL ELIMINATION OF LEAKS FROM THE ROOF, REPAIRS OF GUTTERS, RAIN PIPES, ETC. AUTONOMOUS HEATING AND HOT WATER PRODUCTION SYSTEM INSTALLATION OF CENTRALIZED SATELLITE DISHES INSTALLATION OF HANDRAILS AND AUXILIARY GRAB BARS FOR THE BATHROOM INTERVENTIONS RESULTING FROM THE OBSTRUCTION AND / OR RUPTURE OF SEWERS AND DRAINS MAINTENANCE OF COURTYARD FLOORS, LIGHTING SYSTEMS, WATER OUTLETS, GATES AND THE LIKE CENTRALIZED HEATING SYSTEMS MAINTENANCE WATER LIFTING SYSTEM MAINTENANCE MAINTENANCE OR MODIFICATION OF THE CENTRALIZED TELEVISION SYSTEM WINDOW AND DOOR MAINTENANCE EXTRAORDINARY MAINTENANCE, REHABILITATION AND RENOVATION MAINTENANCE OF THE WATER / SANITARY SYSTEM NEW INDEPENDENT HEATING SYSTEM MANUTENZIONE DELLE AREE VERDI PARETI E SOFFITTI: INTONACI, TINTE, VERNICI E PARATI PULIZIA DELLE PARTI COMUNI RIPARAZIONE DI DANNI PROVOCATI DA INCENDIO, FUORIUSCITA DI ACQUA CONDOTTA, FURTO O TENTATIVO DIFURTO CHE PREVEDONO IL RIMBORSO DELL'ASSICURAZIONE GLOBALE FABBRICATI RIPARAZIONE IMPIANTI ELETTRICI SERVIZI IGIENICI: ADEGUAMENTO SOSTITUZIONE DELLA CALDAIA SOSTITUZIONE/RIPARAZIONE PAVIMENTI, RIVESTIMENTI SOSTITUZIONE DELLO SCALDABAGNO TELERISCALDAMENTO TINTEGGIATURA DELLE PARTI COMUNI INTERNE: VANI SCALA, CORRIDOI, CANTINE, LAVANDERIE, ECC. Servizi Ufficio relazioni con il pubblico Attività tecniche Carta dei servizi Vendite Servizi abitativi Servizi on-line Servizi manutentivi Servizi gestione condominiale Come fare per Locazioni Comunicazione Ufficio comunicazione Acer Newsletter Eventi e news ACER informa TV Relazione con i Media Social Acer Relazioni istituzionali Photographic archive The I live here magazine Participation Social projects Social mediation Collaboration protocols and agreements Social Report Social communication Transparency Transparent administration Client profile Organization model pursuant to Legislative Decree Ethical code Law 190/2012 Privacy HEADQUARTERS OF BOLOGNA Piazza della Resistenza, 4 40122 Bologna Tel. 051.292111 - Fax 051.554335 info.acerbologna@registerpec.it Reserved Area Emilia-Romagna house company in the Province of Bologna | PI 00322270372 | PEC: info.acerbologna@registerpec.it Use of cookies Cookies help us deliver our services. By using these services, you accept our use of cookies. I ACCEPT