Go to content Go to navigation INCIDENT? Customer Portal EN NO Solutions Research Resources Company Careers Search Startpage Products and Support Premium Support When incidents occur due to problems in security products, our experienced and certified team are available 24x7 to help you resolve any issues and get back to business. Errors and unforeseen situations are bound to happen. What consequences they have depends on your response and handling. We are here to help. FIND YOUR REQUIRED SUPPORT LEVEL mnemonic Premium Support is a modular-based agreement that allows our customers to choose a level of service that best meets their requirements. Our assistance center is manned by certified consultants for all of our solutions. The center has defined escalation procedures internally and for the respective vendors to ensure correct use of resources, delegation of responsibility and rapid correction of reported errors. SPARE PARTS AND FULLY EQUIPPED LAB As part of our Premium Support we have spare components in storage for most products, and a fully equipped lab to make sure corrections can be identified and implemented promptly. Our standing among our technology partners gives us the best response time with all vendors and ensures our customers are always prioritized. To find your required level of support - let's have a chat. Do you have any questions? LARS ARE ASCHIM Manager Infrastructure SEND E-MAIL MANAGED DETECTION AND RESPONSE Argus Managed Defence Applied Threat Intelligence Incident Response Device and Log Management Advanced threat defence for Industrial Control Systems RISK SERVICES Risk Assessment Security Assessments Compliance and regulatory Security Advisory PRODUCTS AND SUPPORT Security products and Support Premium Support Life Cycle Management ABOUT Research and Development Careers Resources Partner Program News Events Newsletter Privacy Notice Contact us contact@mnemonic.no +47 2320 4700

Go to content Go to navigation INCIDENT? Customer Portal EN NO Solutions Research Resources Company Careers Search Startpage Resources Solution briefs Learn more about mnemonic's services by reading our solution briefs ARGUS CONTINUOUS VULNERABILITY MONITORING Gain visibility into your exposures and secure your digital assets ARGUS ENDPOINT RESPONDER Detect and respond to threats targeting your endpoints and servers ARGUS MAIL QUERY Empower your users to prevent email threats ARGUS SECURITY OPERATIONS Let the trusted expert team operate your core security systems MANAGED DETECTION AND RESPONSE Argus Managed Defence Applied Threat Intelligence Incident Response Device and Log Management Advanced threat defence for Industrial Control Systems RISK SERVICES Risk Assessment Security Assessments Compliance and regulatory Security Advisory PRODUCTS AND SUPPORT Security products and Support Premium Support Life Cycle Management ABOUT Research and Development Careers Resources Partner Program News Events Newsletter Privacy Notice Contact us contact@mnemonic.no +47 2320 4700