Client area LNA Exclusives Promotions RECEPTION LNA GROUP LNA DISTRIBUTION LNA SERVICES LNA CSR NEWS CONTACT LNA SERVICES Management of the company's documentary capital Management of the company's documentary capital The DOCEXCHANGE SOLUTIONS offer The professional world has understood the opportunity represented by the power of networks combined with digital technologies for the purpose of creating, exchanging and storing all forms of documents. This observation has a considerable impact on the evolution of working methods within companies. These are increasingly based on concepts: remote access to information, convergent digital technologies and collaborative network processes. In this context, the creation, access, sharing and storage of documents becomes an essential component of what constitutes the intellectual and social capital of a company. The role of DOCEXCHANGE SOLUTIONS is to help companies grow and protect this capital which is called "documentary capital". This objective is achieved by proposing solutions making it possible to: Reduce the costs of managing and printing documents. Increase the productivity of companies in their document management. To store and secure access to these documents. DOCEXCHANGE SOLUTIONS Services The DOCEXCHANGE SOLUTIONS offer offers a range of hardware, software and services allowing better management of documents within companies. This includes: Reduced printing costs Audit and evaluation of printing costs Printing policy "Cost page" service Management of "printing assets" Mail management Archiving of incoming mail Generation and franking of postal mails Generation of advertising campaigns Digitization, document management and workflow Document dematerialization service (outsourced mode or internal solution) Complete document management solution Network fax solution integrated into the company's information system These solutions are based on a range of products and services including: Audit and advice Analysis of the existing Environmental audit Definition of user needs Solution design and specification development Tender management Implementation of solutions Modeling and piloting of the solution Acquisition multimarques du matériel et des logiciels pour revente Service financiers tel que crédit bail ou location longue durée Installation de l’infrastructure et configuration de la solution Conduite de changement, formation Création, réalisation, intégration et maintenance d’applications. Maintenance et support de la solution Support multimarques et maintenance Approvisionnement des consommables Gestion des actifs Rapport de performance Facturation détaillée Réduction des coûts d’impression L’impression de documents est une source importante de coûts pour toute organisation. C’est aussi un domaine où on peut trouver beaucoup de gaspillage, d’énergie dépensée de façon inefficace allant jusqu'à la frustration des utilisateurs et la baisse de productivité de ces derniers. In addition, printing the document and its associated costs are often just the “tip of the iceberg”. The “direct or visible costs” (cost of the printer, the maintenance of consumables) are estimated to be 15% to 20% of the total costs. Indirect costs arise, for example, from issues such as: The correct use of color and its controlled access Ordering, management, storage, waste of consumables Availability of equipment as well as response and repair times Confidentiality of network-printed documents Management of pre-prints ... DOCEXCHANGE SOLUTIONS offers a range of services and solutions to assess and reduce these direct and indirect costs This integrates: Audit and evaluation of printing costs Definition of printing policy "Cost page" service Asset management 2.a) Audit and evaluation of printing costs The analysis and audit of printing costs is an essential phase in the process of reducing printing costs. The objective of this approach is to: know the direct and indirect costs of printing. Know the uses and printing needs of users. Optimize the printing system in line with user needs. Have all the elements to set up the chosen scenario. 2.b) Printing policy Printing cost analysis and auditing enables DOC customers SOLUTIONS to set up a real printing policy. The bases of this "printing policy" are based on 4 pillars: Functional: definition of the optimal architecture according to the use of printing systems Organisationnel : Dimensionnement de l’infrastructure selon les populations concernées Communication : établissement d’une charge des usages selon la politique défini par nos clients Technique : définition des engagements de service maximisant la disponibilité Il est à noter que cette politique doit être indépendante des constructeurs. En effet, une partie significative de l’efficacité de la nouvelle politique d’impression repose sur la rationalisation des matériels. La sécurité des impressions, l’authentification des utilisateurs ou l’accès (ou non) à la couleur font partie intégrante de cette politique d’impression. 2. c) Service « Coût Page » DOCEXCHANGE SOLUTIONS offre sur tout type d’imprimante professionnelle ou de multifonctions une offre « Coût Page » adaptée aux besoins de ses clients. Venu du monde la copie, le « coût page » ou « click charge » offre de nombreux avantages aux gestionnaires de parcs d’imprimantes et de multifonctions comme : Transparence des coûts de fonctionnement de l’imprimante Maintenance des machines et gestion de l’approvisionnement des consommables inclus Prix fixes indépendamment des taux de couverture des pages imprimés des évolutions des cours des devises… DOCEXCHANGE SOLUTIONS est à même de s’adapter à toute spécificité de ses clients concernant l’offre « coût page » en matière de facturation. Cette dernière peut être intégrée à la facturation du crédit bail ou de la location financière. Nos clients reçoivent, dans ce cas, une seule facture consolidant les services financiers et les services « coût page » 2. d) Gestion des « actifs impression » Printers and MFPs can be seen as a production medium for “white collar” workers. As such, they must be managed as business assets. We offer a management service for "printing assets" capable of globalizing the entire budget of the printer, fax and multifunction fleet, taking into account the initial investment, the financing of the fleet as well as all operating costs. “Asset Management” includes: An audit A printing policy Hardware management (acquisition, installation, recycling, etc.) Possible takeover of the existing fleet Financial services Complete equipment maintenance Delivery of all consumables Mail management Physical mail remains and will remain an important vector of inter-company communication as well as of communication between companies and individuals. Direct marketing or exchanges with legal value are still today, for the most part, in paper format. However, the digital economy brings new possibilities to manage physical mail more efficiently, faster and at less cost. DOCEXCHANGE SOLUTIONS reconciles physical mail with the advantages of the digital economy by offering services: scanning incoming mail generation and archiving of physical mail It should be noted that the solution offered here is in hosted mode (software available on the internet) and does not require the installation of a server and associated software. 3.a) Mail archiving DOCEXCHANGE SOLUTIONS offers a mail archiving service whatever its format. This service in hosted mode allows: Secure and / or probative archiving over a period of up to 10 years Access to documents for the period under review 3.b) Generation and franking of postal mails From your workstation you can easily generate all of your postal mail including: Routing and franking of single-piece mail including: Printing and enveloping Delivery of mail to postal services Electronic registered letter including: Printing and enveloping Archiving of acknowledgments of receipt and proof of deposit Electronic signature of recipient and sender Documentary archiving This solution can also be integrated into an ERP or CRM type information system in order to fully automate the procedure (example collection procedure). 3.c) Campaign generation, direct marketing The mail management platform marketed by DOCEXCHANGE SOLUTIONS also makes it possible to integrate all the services necessary for the creation of marketing campaigns. This includes: Provision of a library of mailing creation examples Help with mailing composition Database Shaping, wrapping, enveloping Campaign monitoring Digitization, document management and workflow LNA with DOCEXCHANGE SOLUTIONS markets, installs, maintains and supports a suite of solutions based mainly on advanced high-performance digitization services integrated into business information systems. Ces solutions peuvent être adaptées par type de client ou de service afin de supporter des processus documentaire comme la gestion des factures fournisseurs, les réponses aux appels d’offres ou la réception et le traitement des CV. 4. a) Acquisition de documents et stockage L’acquisition de ces documents peut s’établir de façon distribuée dans l’entreprise à partir de produits multifonctions ou de façon centralisée à l’aide de scanners de production dédiés. 4. b) Traitement des documents Une fois numérisés ces documents peuvent être convertis dans un format texte. L’indexation des documents se fait de façon manuelle, directement sur les multifonctions ou les scanners réseau. Elle peut se faire aussi automatiquement. Cette indexation permet une intégration automatique dans un système d’information de type ERP, base de données, outils collaboratifs (Microsoft SharePoint Server, Lotus Notes…) ou logiciel de gestion documentaire et gestion de contenu tel que FileNet, Documentum, OpenText. 4. c) Partage et envoi des documents Les documents peuvent être automatiquement numérisés et transmis par e-mail directement à partir des produits multifonctions et des scanners réseau. Cette nouvelle façon de transmettre des documents offre le triple avantage d’être à la fois gratuite, rapide et simple. Une autre façon de transmettre les documents numérisés est rendu possible grâce l’utilisation d’une solution Fax réseau ou Lan Fax. Cette solution cohabite parfaitement avec la précédente et permet d’utiliser un moyen de communication encore très rependu dans le monde : le fax Thanks to this solution any user can send or receive a fax from their workstation. These can be printed automatically on printers or multifunction products, forwarded by e-mail or fax to other users. DOCEXCHANGE SOLUTIONS has partnerships with leading Lan Fax companies such as Captaris. To find out more about the DOCEXCHANGE SOLUTIONS offer contact Nadège Hervé on 01 49 09 65 70 Copyright © 1995 - 2015 LNA, Large Network Administration Who are we ? Contact CGV Legal Notice Site Map