Home Solution Success Stories Partner Who We Are Blog Contact Cloud Contact Center Is there a way to effectively manage the calls my company receives? Find out why our solution is ideal for you. FIND OUT MORE Cloud IVR I need a 24-hour service that is accurate and efficient. What is the perfect solution for me? Test the effectiveness of an automated solution: increase efficiency and lower costs. FIND OUT MORE Suite Visual Payments, communications, customer care and appointments: how can I simplify all my company's processes? If you are looking for a system to effectively manage all your company's processes, we have the perfect solution for you. FIND OUT MORE Your Voice offers companies multi-channel solutions, which are interactive and automated to effectively handle contacts with your customers. Cloud communication Flexible and scalable cloud communication systems for easy company contact management based on a pay-per-use system. Automated solutions Automated and interactive solutions for managing communication processes with customers to effectively manage your contacts. Multi-channel management Multi-channel contact management systems to support the best customer experience. Any company that needs to manage communications with its users/customers can take advantage of the customizable, state-of-the-art solutions of Your Voice, which can: Enhance the effectiveness of customer management Lower the communication costs of major business processes Optimize corporate resources by focusing staff on value-added activities Outsource and automate entire customer management processes WE HAVE MADE 1 interactive calls WE HAVE 1 Professionals at your service OUR SYSTEMS HAVE REGISTERED 1 minutes of conversation Analyze communication needs and management processes to offer effective solutions Implementation in little time thanks to flexible, scalable models Benefits the benefits of our solutions and the achievement of preset goals How to apply Your Voice Systems in your company 1. Analysis - We listen to your needs, analyze the processes and evaluate the opportunities of our solutions together with the customer. 2. Customized proposals based on shared processes and streams - Each customer has its own dedicated project; there is a specific answer for each need. 3. Testing - We apply our solution with tests on specific targets to monitor the benefits. 4. Verification of results - We analyze the results with a continuous improvement approach. 5. Fine tuning - Following analysis and measurement, we identify and implement improvements. 6. Release and monitoring - The solution is active, and a monitoring system allows us to measure the benefits for the customer company. Latest Articles from the Blog Automated multi-channel communication: the new approach to customers Over the past 30 years, companies have experimented with various solutions to manage their relationships with their customers. The primary need has always been to provide the public with an efficient channel for solving problems or issues, while always maintaining high customer satisfaction. Digital transformation: a new era for your business In recent years, companies have had to face a completely new scenario : a highly competitive global market with new communication rules and a new type of customer. The advent of the Internet and the introduction of digital technologies have translated into a redefinition of roles and dynamics in the relationship between company and customer. Contact Us Via Mecenate 76/45 20138 Milano (MI) +39 02 509061 info@yourvoice.com Registered Office V.le Lombardia 32, 20131 Milano (MI) Social Media Our Office © 2017 Your Voice S.p.A. Request Demo Contact Us Home Solution Payment Payplus+ Automated Solution CSI Collection Reminder Expiration Appointment Reminder Credit Reminder Welcome Call CLOUD Solutions Cloud Contact Center Cloud IVR Kubitoo Suite Visual Success Stories Edison Agos Ducato Findomestic Be For 3 Italia Dialogo Bravofly Subito.it Partner Who We Are Quality Company Blog Contact