SOLUTIONS PRODUCTS CLOUD CUSTOMERS SUPPORT PARTNERS COMPANY SUPPORT LICENSE ACTIVATION Serial Number Controller ID License *All Fields Required Serial Number: The Serial Number is a nine to sixteen alphanumeric character string. On the S2A6620, it can be found in two places: On the top of the unit and on the right side, near the front (See Figure A). On the SFA12K series the serial number can also be found in two places: On the top of the unit and on the back of the unit (See Figure B). On the SFA7700 series appliance, the serial number is located on the top of the unit and on the side of the unit (See Figure C). Controller ID: ?The controller ID is an eighteen character hexadecimal string of the form 0x0000000000000000. To retrieve the controller ID, type the following command into the S2A6620's, the SFA12K series' or the SFA7700 series' command line: show controller * all Find the Primary controller entry. The Controller ID is directly below. Output Example: Crash Dump Enabled: TRUE Log Disk Enabled: TRUE RP Count: 0x1 Restart Pending: FALSE Name: B Controller: LOCAL (PRIMARY) Controller ID: 0x0015b2a10ea80000 MIR Reason: None License Licenses are sixteen alphanumeric characters separated by three dashes (XXXX-XXXX-XXXX-XXXX). They are shipped with your product documentation (See example in Figure D). Please contact DDN Support at 888-634-2374 to request a license. We have so much to be grateful for this year, especially all of you! So, from all of us here at DDN, we are sending… https://t.co/oXDHGqatsc about 2 days ago CONTACT SALES RSS FEED SUPPORT CENTER REACH OUT 1.800.837.2298 1.818.700.4000 Twitter LinkedIn Youtube Instagram © 2021 DataDirect Networks, All Rights Reserved. | Privacy Policy *Other Names and Brands May Be Claimed as the Property of Others. Product Overview Customers Support Partner Program E-Waste Program Blog Events About Us Resource Library Careers News Center Office Locations DDN Japan Contact Us LinkedIn Twitter Please see our Privacy Policy to learn more about how we use cookies and how to change your settings if you do not want cookies on your computer. By continuing to use this site without changing your cookies settings, you consent to the use of our cookies. Privacy Policy ACCEPT QUESTIONS? Contact a Storage Specialist!