Contact Us0800 0355730enquiries@altoncars.co.uk Home Approvals Repair Centres Repair Options Customer Services Comms Legal Careers Privacy Policy Welcome to the Alton Cars Privacy page. Alton Cars take privacy very seriously and we therefore operate stringent systems and processes in line with the rules laid out by the General Data Protection Regulation (GDPR) to protect all personal data. What is Personal data? Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”. How we use your information Alton Cars Ltd, collects, uses and stores your personal information for the purpose of repairing your damaged vehicle. In most cases, your personal data is passed to us by your Insurance Company or an Accident Management Company you are either associated with or have agreed to use, or via a large fleet company. In this situation, we are therefore using your personal data under the contractual obligation we have with that work provider. We are only provided with the basic information we need to carry out the repairs to your vehicle. Some customers however will come to us directly for vehicle repairs, and in these circumstances, you are giving your personal details willingly with consent for us to use these details specifically for the purposes of repairing your vehicle. Why does Alton Cars Ltd need to collect and store personal data? In order for us to repair your vehicle, we need to collect personal data to allow us to contact you. Initially this is to make arrangements for repairs to start, and then during the repair process to keep you updated with progress. In any event, we are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes, Alton Cars Ltd would contact you for additional consent. Will Alton Cars Ltd share my personal data with anyone else? We may pass your personal data on to third-party service providers contracted to Alton Cars Ltd in the course of dealing with your vehicle repairs. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Alton Cars Ltd’s procedures. A couple of examples of who we may need to share your data with are:- Your registration number and VIN (Vehicle Identity Number) will need to be passed to one of our registered parts suppliers if your vehicle requires new parts fitting. This is so that the parts supplier can supply the correct parts for your vehicle. Your Vehicle may have to be taken to a local dealer, specific to the make of your car for various onboard computers checking and re-setting after repairs are complete, therefore the dealer will have access to your Vehicle Registration Number and VIN Number. Facebook Follow us on Twitter Contact Us Our Head Office: Alton Cars LTD. Cross Green Approach, Cross Green Industrial Estate Leeds. LS9 0SG Have any questions? enquiries@altoncars.co.uk Call us: 0800 0355730 Search Address or Postal Code © 2021 Alton Cars Ltd. All Rights Reserved. Design by Woodroyd Creative