Contact Support Our Customer Success team is here to educate, train and consult with you on all your digital media needs! Our normal business hours are Monday – Friday, 9:00am – 6:00pm Eastern Time. For after hours emergency support see below. After-hours emergency support After-hours support emergencies are handled by emailing support@franklymedia.com or by calling 212-931-1228. Frankly Media considers a request an emergency when a site or live stream is inaccessible, or if any of our backend web, video, mobile, or OTT content management platforms are down or inaccessible. Holidays Our company observes the following holidays and will be available via “after-hours emergency support”: New Year’s Day Martin Luther King Jr. Day President’s Day Memorial Day Independence Day Labor Day Columbus Day Thanksgiving Day after Thanksgiving Christmas More ways to get help Product documentation Frankly Media Support Site & Blog Platform Status Alerts & Announcements Schedule a FREE demo Set up an online demo to see how our solutions can help you make money and grow your audience. Call us at 212-931-1200 Talk to a Frankly Media rep who can answer your questions. We’d love to hear from you. Learn more about our digital solutions Get more information about our product suite and how we can help you grow your digital audience, generate revenue, and simplify content workflows. SOLUTIONS TV Broadcasters Radio Broadcasters Houses of Worship PRODUCTS Express Video Express Producer OTT TV Apps Mobile Apps ADVERTISING Advertising Brands Publishers COMPANY About Executive Team In The News Contact Contact Support Privacy Policy Copyright 2021 Frankly Media LLC | New York, NY | Atlanta, GA | https://franklymedia.com | 212-931-1200 Our website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Reject Read More