Home Find a Home About Your Home Maintenance Managing Money News Contact Gardens and External Areas On some schemes we are responsible for all grounds maintenance, but in the case of tenants having their own gardens, they are responsible for keeping this in a clean and tidy condition. If anyone is having problems in doing their own gardening we can put them in touch with some agencies that would do this for a small fee. We would also ask that any unwanted items, such as fridges, sofas etc are not left out in the garden or on the estate, but are disposed of correctly. Most councils will take away large items for a fee, and you need to contact your local authority. If you are not in a position to do this, please contact your Housing Officer, who will be happy to give you more advice. York Housing Association endeavours to keep the communal gardening areas where you live in excellent order. You will see in the communal areas that you use schedules from our gardening contract advising what areas are maintained. Should you have any comments or suggestions regarding the maintenance of these areas please contact York Housing Association by email info@yorkha.org.uk or phone 01904 636061 and ask to speak to your housing officer What you can expect from our gardening services Standards of workmanships and professionalism, and specification Staff will carry proof of identity whilst on site Herbaceous borders – completed on visits during the summer months and three times during winter Paths, Car Parks, kerbs, gutter – to be swept on each visit and kept clear of litter, debris etc. Leaf Clearing – to be collected and removed from the site on each visit Frequency of visits – during the period, April – November visits to site will be every two weeks and from December – March visits will be every month Grass cutting – all areas to be cut cleanly every two weeks during April – October unless otherwise instructed Hedges – will be trimmed to maintain their original designed heights, lines, and appearances at periods best suited for the specific species The Association may request the contractor to attend the site outside the scope of the contract. York Housing Association endeavours to keep the communal areas where you live in excellent order. You will see in the communal areas that you use schedules from our cleaning contract advising what cleaning is carried out along with the contact number direct to Synegy should the cleaning not be to the standard we would expect. Should your cleaning schedule be missing please contact York Housing Association by email info@yorkha.org.uk or phone 01904 636061 and ask to speak to your housing officer What you can expect from our cleaning services Vacuum all flooring and mop stairs, Landing and Lobbies Dust hall lights, skirting, Handrails, bannister and ledges (Monthly) Polish internal and external glass Please report any faults or repairs info@yorkha.org.uk Repairs Your questions answered Find out more Your Rent You need to pay your rent, here is how you do it. Find out more Benefits & Money Free financial advice from York Housing Association Find out more Do you need Insurance? Is your home properly insured? Find out more Anti-Social Behaviour Certain behaviours are unacceptable in our homes and neighbourhoods. Find out more Maintenance Maintaining your home - what you can do to help. Find out more York Housing Association 2 Alpha Court Monks Cross Drive Huntington York YO32 9WN Email: info@yorkha.org.uk Phone: 01904 636061 Homes to rent or buy across Yorkshire: Leeds, Malton, Scarborough, York, Beverley, Whitby and Selby. Part of York Housing Association Ltd is a Registered Society under the Cooperative and Community Benefit Societies Act 2014 and registered with the Financial Conduct Authority No. 16826. York Housing Association is an exempt charity and registered with the Regulator of Social Housing No. L1019 Quick Links Home Find A Home Rent a Home Terminate Your Tenancy Shared Ownership Rent to Buy About The Team Working With Us Your Home Repairs Your Rent Benefits & Money Insurance Maintenance News Events Useful Publications Contact © 2020 by Red Bonsai Design | Privacy Policy Accept Cookie Settings We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking on accept, you agree to our use of such technologies for marketing and analytics.See Privacy Policy