MAIN NAVIGATION Check your FICO® Score Contact us Home Customers Southwest Airlines Southwest Airlines Southwest Airlines optimizes decisions to safely and profitably get millions of customers to their destinations. Case Study Customer Profile Solution Testimonial Enabling Technologies More Stories CUSTOMER PROFILE Southwest Airlines, the largest domestic carrier in the US Whether getting the best price on the 1.9 billion gallons of fuel, improving flight team quality of life through intelligent crew scheduling, or even reducing delays due to inclement weather, Southwest counts on FICO Optimization and modeling to make the best decisions every time, faster than ever, so that they can safely and profitably get millions of customers to their destinations. SOLUTION Southwest has FICO Optimization solutions across its entire operations These key optimization areas include: Crew Scheduling –– FICO® Xpress Optimization enables the planners to easily manage constraints and trade-offs to find an optimal crew schedule each month. Fuel Tankering –– Using FICO® Xpress Optimization, Southwest runs different burn calculations to determine whether it’s worth it to fuel up and how much it might save. Fuel Purchasing –– Southwest’s optimization team plugs all this data into FICO® Xpress Optimization to find the best plan for where to fuel up, when and how. Southwest Airlines wins 2016 FICO® Decision Management Innovation Award for real-time operations recovery tool. The horizon looks exciting for Southwest Southwest Airlines connects people to what’s important in their lives by carrying more than 100 million passengers a year to 93 domestic and international destinations. TESTIMONIAL FICO® Xpress Optimization underlies some of the biggest, most expensive problems that we solve at the airline. Every day, we make thousands of operational decisions to keep the company running and it can be difficult to consider all the options and make the best decisions. Optimization enables us to enumerate and model the problems and see a bigger solution space. FICO’s software enables us to come up with good answers very quickly. RUSTY BURLINGAME Senior Operations, Research Developer at Southwest Airlines ENABLING TECHNOLOGIES Leveraging Optimization Optimization is the science of better decisions. It helps businesses create the best possible plans, explore alternatives, understand trade-offs, and respond to changes in business operations. Optimization The science of better decisions. Learn more MORE STORIES Optimization success stories Find out how customers and partners leverage FICO Optimization Solutions. Manufacturing Technology Centre FICO optimization technology at the forefront of manufacturing innovation See customer profile Grupo Fleury Leverage advanced analytics to enhance demand forecasting. See customer profile Take the next step Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you. Contact Us FOOTER MENU EN SOLUTIONS Decision Management and Optimization Customer Development Debt Collection and Recovery Fraud Protection and Compliance Scoring Solutions INDUSTRIES Banking Collection Agencies Energy & Utilities Government Health Care Insurance Manufacturing Retail & E-Commerce Telecommunications, Media and Entertainment Transportation COMPANY About Us Accessibility Careers Contact Us Corporate Responsibility Investors Legal Partners Privacy Policy Support Trust Center LEARN Blog Community Customer Advocacy Customer Stories Events and Webinars Glossary Newsroom Product Training Resource Center SOCIAL LinkedIn Twitter Facebook YouTube © FICO 2021. All Rights Reserved. | Sitemap Check your FICO® Score Contact us The FICO Data Privacy Policy explains FICO’s collection and use of cookies. Cookies help us remember your settings to provide you with a better browsing experience; allow us to assess, monitor, and improve the website’s performance; and enable our partners to advertise to you. You may disable the cookies by changing the settings in your browser, and you may tell us not to share your cookie data with third parties. By using this website, you consent to the use of cookies as described in the FICO Data Privacy Policy. Accept