Home Career News About HISTA HISTA locations - contact download PDF Sustainability policy supplier of the HISTA group of companies Sustainability policy supplier of the HISTA group of companies as pdf HISTA is a company active in the field of electrical systems engineering and building system technology, which continuously declares itself to deliver sustainable and future-proof solutions with special consideration of the environmental concerns to the customers. HISTA attaches great importance to long-term cooperation with contractual partners, which has been firmly anchored in corporate policy for decades and since the company was founded and is constantly expressed in the corporate culture. When selecting the contractual partner and, in particular, the supplier, emphasis is placed on finding a contractual partner that meets the requirements of HISTA in order to guarantee a long-term and promising cooperation with him. The following criteria in particular are used to select a suitable supplier: 1.) Order processing An important criterion for evaluating suppliers is the so-called order processing. It is important that the order is placed electronically in an uncomplicated manner in order to optimize the ordering process and - if necessary - to adapt it to newer circumstances. The response time is also included in the order processing. This is the time it takes to process and fulfill an order received by the supplier. As part of the sustainability policy, emphasis is placed on meeting changed conditions as quickly as possible and on developing efficient and cost-effective solutions for the customer in order to process them in a timely manner. 2.) Adherence to deadlines An indispensable prerequisite for successful, long-term and sustainable cooperation with contractual partners is delivery on time and in accordance with the contract. This is a mandatory requirement at HISTA. Care is therefore taken to ensure that the supplier has sufficient capacity in order to completely rule out any delivery bottlenecks or at least reduce them considerably. The aim here is to guarantee the contractual adherence to deadlines granted to the customer and to eliminate inconsistencies in the contractual relationship with the customer from the start. Only in this way is it possible for HISTA itself to ensure and deliver on time to the customer. 3.) Price loyalty In order to avoid price fluctuations in our products, we pay attention to the price loyalty of our suppliers, so that a uniform price level can be maintained for our customers even with long-term cooperation. The supplier is also continuously checked for so-called "hidden costs" in order to avoid that HISTA, like the respective end customer, expects disadvantages with regard to costs that are not immediately available. This ensures that the costs, which are incurred in addition to the purchase of the products and the corresponding services, remain constant over the long term and a trusting, sustainable cooperation is guaranteed. 4.) Logistics In order to ensure a smooth delivery process, the supplier's logistics are included in the assessment. In particular, the packaging and the delivery conditions are included in the evaluation. Sufficiently secure and smooth logistics also require the other criteria, as this ensures adherence to deadlines and prices and optimizes the entire value chain. 5.) Cooperation Only a close, intensive and sustainable cooperation with the supplier, which also deals with inconsistencies, problems and solutions, ensures that we can work closely and successfully with selected suppliers and that we do not have to constantly fall back on different "new" suppliers. Therefore we concentrate on the reliable companies known to HISTA, with whom we have already worked promisingly in the past. We want to maintain and deepen these business relationships. We understand good cooperation (as with the processing of the order itself) as good communication between the relevant contact persons as well as good availability and solution-oriented thinking to optimize the result for the customer. 6.) Amount of orders When it comes to the amount of orders, we attach great importance to the fact that the supplier guarantees constant availability of the materials in order to avoid unnecessary delivery routes and thus delays. Therefore we always try to reduce the order quantities to a minimum and to make the deliveries as large as possible as block deliveries. The delivery routes, time restrictions and inconsistencies can be avoided right from the start. We keep checking our suppliers for this as well. 7.) Price and conditions Transparency with regard to the price and the contractual framework is essential. This creates trust in the supplier, which leads to a sustainable business relationship and ensures a long-term high quality of the products. Of course, attention is paid to the lowest possible price level, which, however, must also be accompanied by high quality. 8.) References from suppliers We value recommendations and references from others. This also enables us to select a suitable supplier based on the experience of other companies, as we can fall back on the experience of other, comparable entrepreneurs. 9.) Behavior in the event of technical changes In order to be able to react quickly to problems that arise at short notice, we attach great importance to flexibility with our contractual partners. This is the only way to ensure that any changed circumstances and associated problem cases can be resolved quickly, cost-effectively and professionally. 10.) Technical advice / service We value technical advice and service-oriented cooperation with our contractual partners: As we understand it, the business relationship includes, in addition to simple delivery, the component of previous advice and service in the event of possible complications. This is the only way to deal with possible complaints as quickly and easily as possible without affecting the customer. This is our stated goal. 11.) Compliance with commitments Reliability is an indispensable requirement, as this in turn has an impact on many other factors of a trustworthy, sustainable and promising cooperation. Trust in business partners and suppliers is very important to us, as this is the basis for the success of the company and the mutual order we have with the customer. This is the only way to ensure good communication and promising cooperation. 12.) Cooperation in the event of problems Constructive communication when problems arise enables us to resolve possible problems quickly and easily so that our customers are not affected. Of course, the availability, reaction time and communication skills of the supplier are crucial in order to convince us on this point. The willingness to accept goodwill and to find compromises is a convincing means here. 13.) Distance to transport The location of the supplier is also included in the assessment in order to guarantee short delivery times and more flexibility. It is also important to us not to unnecessarily pollute the environment through short delivery routes. 14.) Quality of service Regardless of the above, the quality of the service provided is of course a decisive criterion when selecting the respective supplier. The lowest possible error rate is crucial in order to avoid unnecessary complaints, new deliveries and thus delays. Therefore, great value is placed on modern and technically up-to-date production methods. 15.) Human rights The suppliers of HISTA are obliged to comply with and respect the internationally recognized human rights according to the human rights declaration of the United Nations. In doing so, they are encouraged to review all business processes within their sphere of influence in order to respect human rights. This also applies to the business partners of our suppliers. We obtain confirmation at regular intervals that compliance with human rights is being observed and checked. 16.) Free choice of employment We do not tolerate any forced and / or compulsory labor at our suppliers. Forced labor is any involuntary work or service that is carried out with the threat of punishment. Nobody may be obliged to work against their will. The employees of the suppliers may not have their identification documents or work permits withdrawn. Trafficking in human beings is also prohibited. All work must be done voluntarily and the workers can terminate their employment at any time. Here, too, we attach particular importance to the fact that the contractual partners of our suppliers adhere to this standard. We have this confirmed to us at regular intervals. 17.) Child labor Our suppliers have to confirm to us at regular intervals and guarantee to us that none of their work processes involve any employment of children. The minimum standard is the ILO convention on the minimum age for admission to employment and the prohibition of child labor. It is imperative to ensure the health, safety and disruption-free development of children. Suitable measures must always be taken so that this protection can be fully guaranteed. 18.) Working conditions The employees of our suppliers should work under good working conditions. Particular emphasis is placed on health protection, appropriate remuneration and compliance with the applicable working hours and vacation regulations. In doing so, national law is respected and value is otherwise placed on fair working conditions. We make sure that this also applies to the contractual partners of our suppliers, which we have regularly confirmed. 19.) Wages and grants The remuneration paid must comply with the national provisions regarding minimum wages, overtime and social benefits. The minimum standards in this regard must be observed. The withholding of wages as a disciplinary measure will in no way be tolerated. The employees are to be given a list of the composition of their wages on request. We also value compliance with these standards for our suppliers' contractual partners. 20.) Prohibition of discrimination We strictly reject any kind of discrimination and other devaluation of employees and contractual partners of our suppliers on the basis of race, skin color, gender, religion, political opinion, national origin or social origin. It is important to us that all forms of discrimination are rejected and sanctioned by our suppliers as well as by their contractual partners. We have compliance with the equality regulation confirmed and guaranteed on a regular basis. We look forward to helping you with any questions you may have. Contact You'll find us here: Stettiner Strasse 10, 93073 Neutraubling, Germany Call us: +49 9401 9202-0 Email: elektro.gmbh@hista.de imprint data protection Conditions Sustainability policy