Welcome to our new website! Please let us know if you have any questions. Online Banking About Us Who We Are Northwest Louisiana Federal Credit Union was chartered in April of 1975. Our original name was OILS Federal Credit Union (Owens, Illinois, Libbey, Shreveport). November 1981, the name was changed to Libbey Glass Federal Credit Union for ease of recognition. In 2007, we changed our name to Northwest Louisiana Federal Credit Union and opened our field of membership to include anyone who lives, works, worships, or attends school within a 5-mile radius of the credit union. Contact Us 7070 Jewella Ave. Shreveport, LA 71108 Directions Phone: (318) 686-5438 Audio Response: (318) 682-3880 Fax: (318) 682-3867 Toll-Free: (800) 372-5438 Email: nwlafcu@nwlafcu.org By Text New! Now you can text us to find out general information such as branch hours and location details. We are available Monday – Friday during our normal business hours via text message. Only non-account-specific questions can be answered. (318) 686-5438. Text and data rates may apply. ATM LOCATOR Hours Regular Business Hours Lobby: Mon. - Wed. 8:30 a.m. – 4:00 p.m. Thurs - Fri. 8:30 a.m. – 5:00 p.m. Sat. - Sun. CLOSED Drive-Thru: Mon. - Wed. 8:30 a.m. – 4:00 p.m. Thurs - Fri. 8:30 a.m. – 5:00 p.m. Sat. - Sun. CLOSED 2021 Holiday Closings Holiday Date Veterans Day November 11 Thanksgiving Day November 25 Friday after Thanksgiving (Closing at 2:00 p.m.) November 26 Christmas Day (observed) December 24 New Year's Day (observed) December 31 What is a credit union? A credit union is a non-profit, cooperative financial institution owned and operated by its members. Organized to serve and democratically controlled, credit unions provide their members with a safe place to save and borrow at reasonable rates. Credit unions differ from banks and other for-profit financial institutions in that members of a credit union are also owners. The board of directors is elected in a democratic one person-one vote system regardless of the amount of money invested in the credit union. Not for profit, not for charity, but for service is a credit union motto. Since profit is not a motivation, interest rates have been historically favorable for consumers at credit unions compared to banks. Credit unions are not new. Originating in Europe, credit union history began in the United States when the first credit union was formed in Manchester, New Hampshire, in 1909. Today, over 9,000 credit unions with over $500 billion in assets serve more than 83 million people in the United States. More and more people join credit unions every year and they are pleased with the service. Credit unions have rated No. 1 in customer satisfaction at financial institutions for more than 10 years according to the American Banker Newspaper’s annual customer satisfaction survey. Credit Union Membership To join a credit union, you must be eligible for membership. Each institution decides who it will serve. Most credit unions are organized to serve people in a particular community, group, or groups of employees, or members of an organization or association. If you are a relative of a credit union member, you are also eligible to join. Current News Coronavirus Update Northwest Louisiana FCU is currently planning to remain open during regular hours. We want to reassure our members that we are closely monitoring developments in the COVID-19 situation. The credit union is taking precautionary steps to ensure the health and well-being of our members by: Providing hand sanitizer dispensers in our lobby Performing daily sanitizing of commonly used surfaces, doorknobs, counters, and equipment Reviewing proper handwashing procedures with our staff Instructing employees that present with flu-like symptoms to return home and visit a healthcare professional To help with social distancing please use the drive-thru as much as possible Member Services 7070 Jewella Ave. Shreveport, LA 71108 Phone: (318) 686-5438 Fax: (318) 682-3867 Routing #: 311192610 Helpful Links Experian Equifax CARFAX NADA Annual Credit Report eZCard Info Contact us Member Name * Email * Message * *APR = RATE BASED ON CREDITWORTHINESS AND TERM OF LOAN. RATES ARE SUBJECT TO CHANGE AT ANY TIME AND ARE NOT GUARANTEED. **APY = THE ANNUAL PERCENTAGE YIELD IS A PERCENTAGE RATE THAT REFLECTS THE TOTAL AMOUNT OF DIVIDENDS TO BE PAID ON AN ACCOUNT BASED ON THE DIVIDEND RATE AND FREQUENCY OF COMPOUNDING FOR AN ANNUAL PERIOD. WE PROVIDE LINKS TO THIRD PARTY PARTNERS, INDEPENDENT FROM NORTHWEST LOUISIANA CREDIT UNION. THESE LINKS ARE PROVIDED ONLY AS A CONVENIENCE. WE DO NOT MANAGE THE CONTENT OF THOSE SITES. THE PRIVACY AND SECURITY POLICIES OF EXTERNAL WEBSITES WILL DIFFER FROM THOSE OF NORTHWEST LOUISIANA CREDIT UNION. Powered By: OMNICOMM NDER