Login Home About Us » Our Services » Latest News » Work For Us Contact Us » UC@H Domiciliary Care Provision Medvivo has been jointly commissioned by Wiltshire Clinical Commissioning Group (CCG) and Wiltshire Council to deliver an integrated rapid health and social care responder service, Urgent Care @ Home (UC@H) to service users in a moment of crisis. The Medvivo Access to Care team works with together the Responder team to utilise all available resources in supporting service users to: Access appropriate assessments in the right place at the right time Remain at home with support from the Response Service and avoid hospital admission 'Step up’ to a community hospital or Intermediate Care bed Expedite return to home, with intermediate support from the Responder team if required, following acute assessment or hospital admission UC@H Assessment and Coordination The Medvivo Access to Care team assesses and coordinates support for service users who have been directly referred to the service or have been identified as appropriate within other pathways. If required, part of this assessment process is the provision of an UC@H crisis response, within one hour from receipt of referral. The UC@H crisis response can assist with further, non-clinical, assessment and actively 'holding' the patient in the short term with a view to them being independent, or supported with planned care through local agenices, within 72 hours. The Access to Care team arranges and coordinates any required assessments, e.g. a visit from the service users' own GP and actively refers onwards for any continuing assessments or support required. Where it is not possible for service users to be supported at home, the Access to Care team arranges their 'step up' admission into an Intermediate Care Bed at a Community or an Acute Hospital. If a service user has required acute assessment, the Access to Care team can help to expedite their return home. UC@H Domiciliary Care Provision Often it is appropriate for service users to remain at home but they require an increased level of domiciliary support to enable them do so. In order to ensure this can be picked up immediately, and where traditional or mainstream services are unable to provide this support quickly, intermediate care is provided by the Responder Service who operate from three bases across the county. Support provided ranges from one-off support visits up to 24 hour care, and is initially for the first 72 hours but can be extended or shortened where necessary. If you'd like to join our team call us on 0800 6444 200 or check our website... Related News from Medvivo Free Clinical Curiosity Workshop Newsletter: Issue 3 Interact Excellence Awards 2021 Prev Next Get Social Follow us on social media: Contact Us Medvivo Group Ltd Fox Talbot House Greenways Business Park Chippenham Wiltshire SN15 1BN 0800 6444 200 info@medvivo.com Our Accreditations Medvivo Privacy Notices | Accessibility | Disclaimer | Sitemap | Cookie Policy | Information Security Policy Statement Note: All our vehicles are fitted with dashboard cameras for the safety and security of our staff and members of the public. We are regulated by the Care Quality Commission. Copyright Medvivo 2021 Cookie consent This website uses cookies that help the website to function and also to track how you interact with our website. But for us to provide the best user experience, enable the specific cookies from Settings, and click on Accept.Read More PreferencesReject AllAccept All