FRANÇAIS FOR INDIVIDUALS FOR BUSINESS CLAIM CENTRE PREPARE & PREVENT ABOUT US Home Prepare & Prevent Business 5 Types of Cyber Criminal Find a Broker Near You 5 Types of Cyber Criminals and How to Protect Against Them Understanding the types of cyber criminals and their techniques can help protect your organization from a data breach. Here are some common threats and steps a business can take. #1 The Social Engineer Cyber criminals pretending to be someone else can trick unsuspecting employees to compromise data. In one scenario, a spoof email purporting to be from the CEO of the company directs an employee to send a PDF with employees’ 1099 tax forms for an upcoming meeting with the Internal Revenue Service. The social engineer is able to capture Personally Identifiable Information (PII). “We often see people making mistakes like this,” says Jennifer Coughlin, a partner at Mullen Coughlin LLC, a data breach law firm that works with Travelers Insurance. “Encourage employees to make a phone call and speak to the person, instead of leaving a voicemail – to verify all requests for sensitive, confidential, or protected information and financial information before they reply with the requested information. Employees should also ensure the “Reply To” address is, in fact, the email address of the requesting employee, and send this type of information via an encrypted email message.” Beware time-sensitive requests, as social engineers sometimes use a sense of urgency to compel victims into unsafe behavior. #2 The Spear Phisher Social threats factored into just under one-third of confirmed data breaches, with phishing the tactic used in 92 percent of social-related attacks.1 An email can appear to be from a legitimate sender, but actually contain a malicious attachment or link that can give spear phishers access to banking credentials, trade secrets and other information that they are able to access. “Companies can have employee training that both prepares and tests employees to recognize and respond to malicious phishing attempts,” says Tim Francis, Travelers Enterprise Cyber Lead. If a phishing attempt is successful, having the proper security in place provides another line of defense: protecting the rest of your network by segmenting the network and implementing strong authentication between the network and important data. #3 The Hacker Nearly two-thirds of confirmed data breaches involved leveraging weak, default or stolen passwords.2 Malware poses a serious threat, as it can capture keystrokes from an infected device even if employees use strong passwords with special characters and a combination of upper- and lower-case letters. Still, strong passwords are the first line of defense against hackers, according to Tim Francis. “Use multi-factor authentication, enforce strong password requirements, patch operating systems, software and apps, and increase redundancy and bandwidth,” Francis says. #4 The Rogue Employee Disgruntled employees present an insider threat to data. Insider threats accounted for 15 percent of breaches across all patterns,3 and they can be especially challenging for companies because employees often have both access to data and knowledge of what is stored and where. Restricting access to sensitive data to only employees with an immediate need to use the data can help reduce the threat. Companies can limit, log and monitor internal account usage to protect against rogue employees, as well as protect against external attackers disguising themselves as legitimate users. #5 The Ransom Artist Bad actors have been modifying codes and implementing new ransom attack methods, sparking a rise in ransomware as the fifth most common form of malware, up from the 22nd most common in the 2014 Verizon Data Breach Incident Report.4 Many companies are paying ransom, often via anonymous bitcoin payments, to have their data restored. “The people who fall victim to ransomware are not following the information security rules, including encryption and frequent backups,” Pascal Millaire, Vice President and General Manager of Cyber Insurance at Symantec. If you are able to independently restore the data, you will be less affected by the ransom attempt, but you will still need to determine how the cyber thief gained access to your network before making their ransom attempt. Sources: 1 http://www.verizonenterprise.com/resources/reports/rp_data-breach-digest-2017-perspective-is-reality_xg_en.pdf 2 Ibid. 3 Ibid. 4 Ibid. Related Content Business Risk Assessment Managing Your Intellectual Property Premises Security and Liability See All Business Content © 2021 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in Canada, the U.S. and other countries. Travelers Insurance Company of Canada, The Dominion of Canada General Insurance Company and St. Paul Fire and Marine Insurance Company (Canada Branch) are the Canadian licensed insurers known as Travelers Canada. 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