PAY ONLINE MAINTENANCE CONTACT US FAVORITES Home Apartment Search Residents News Careers Resident Login MAINTENANCE Maintenance Tips Check out our Frequently Asked Questions below for more maintenance tips! Emergency Maintenance Services Please call your community office immediately regarding emergency concerns including any hazardous or dangerous condition that threatens to cause or actually does cause damage to person(s) or property. NOTE: If after office hours, please follow the prompts on the voicemail to be connected with emergency maintenance line. 24 Hours per day 7 Days per week 365 Days per year Water leaks or no water Electric outage or short A/C not working (85+ degrees outside) Fridge or freezer failure Plugged or backed up drain No heat in the winter Damaged doors or locks Elevator issues Request Maintenance Request non-emergency maintenance in our resident portal. You can also view your maintenance history. ACCESS PORTAL Not registered yet? Call your office or click here. How to request maintenance Login to the Resident Portal. Simply click on the Maintenance Request tab in our Resident Portal to submit any non-emergency maintenance requests. Smell Natural Gas? See Smoke or Fire? Smell natural gas (rotten egg smell)? See smoke or fire? Exit the building quickly and safely. Then call 911. If the fire alarms are sounding in your building, exit the building and wait for the fire department to provide approval to enter the building again. Your safety is important! Maintenance FAQ Sometimes there are simple answers or solutions to the most common maintenance concerns. Here are the maintenance questions we are asked the most frequently. Plumbing Related: MY TOILET IS PLUGGED. WHAT SHOULD I DO? WATER IS LEAKING FROM MY SINK OR TOILET. WHAT SHOULD I DO? WHAT CAN I PUT DOWN MY GARBAGE DISPOSAL? CAN I FLUSH ANYTHING DOWN THE TOILET? MY TOILET SOUNDS LIKE THE WATER IS RUNNING, EVEN THOUGH I DIDN'T RECENTLY FLUSH IT. IS THAT AN ISSUE? WHY DOES WATER STILL COME OUT OF THE TUB FAUCET WHEN I AM SHOWERING? Electrical Related: HOW CAN I GET INTO MY GARAGE DURING A POWER OUTAGE WITHOUT MY ELECTRIC OPENER? WHY DOES ONE OF MY OUTLETS IN THE KITCHEN OR BATHROOM NOT WORK? PART OF MY APARTMENT HAS NO POWER. WHAT DO I DO? WHAT SHOULD I DO IF THERE IS NO POWER IN MY WHOLE APARTMENT? © GOLDMARK Property Management. Goldmark Property Management is an Equal Housing Opportunity provider.