menu Setup Wizards Smiley Survey and Testimonial Generator Get the feedback you need to start improving your product and customer experience. Start your free trial (and get this free Setup Wizard) Or get a demo Why you need a Smiley Survey and Testimonial Generator system It’s impossible to improve your product or process without feedback from the people whose opinions matter most: your customers. To get that information, you have to approach your customers in just the right way, then decide how to use their feedback once you have it. This system gives you a simple way to survey your customers and automatically respond in a way that will strengthen relationships and support your business. By automatically sending out a survey to all customers, they will feel heard, and you’ll get an ongoing flow of invaluable feedback. You can use testimonials from happy customers in your marketing, and repair issues that come to light from negative feedback. Check out this use case to learn more. Good for: check Professional services check Personal services check Consultants and agencies check Coaches and teachers check SaaS check Events What you’ll get from this system When you launch this Smiley Survey and Testimonial Generator system, you’ll: check Have a way to regularly capture testimonials from happy customers that you can use on your site to earn trust and, in turn, more customers. check Find out what exactly customers enjoyed (or didn’t enjoy) about their experience with your business so you know what to keep doing and what to change. check Learn from your negative customer feedback so you can avoid similar situations in the future. check Survey customers while the purchase is still fresh so they’ll be more likely to remember and share their experiences with you. check Store and organize customer feedback automatically so you can start noticing trends and making adjustments right away. Start collecting customer feedback now Start your free trial (and get this free Setup Wizard) Or get a demo What’s included in this system This free system comes with everything you need to collect feedback from your customers. Simply edit your pages however you’d like, customize your automation, and launch. Campaign Smiley Survey and Testimonial Generator Campaign This campaign collects your customers’ feedback via email then asks them to share more detailed responses with pages that fit their positive, negative or neutral experiences. Emails Feedback request email One day after customers buy your product, send them an email asking about their experience. Landing Pages Happy feedback page If customers say they had a great experience, ask them to share more about it and give them the option to share a testimonial. Neutral feedback page If customers say their experience was just okay, ask them to share how it could get better. Negative feedback page If customers say they had a bad experience, ask them what went wrong and how you can make it right. Thank you page Once customers finish sharing their feedback, let them know how much you appreciate it. More systems you might be interested in: View our complete library of prebuilt systems available. Membership Starter Kit Quickly launch a membership site that handles member management tasks such as generating login information and gating access to pages for you. Learn more Email Newsletter Opt-in and Delivery Don’t let your hard-earned leads and customers forget about you. Use email newsletters to share product updates and valuable content that keep them engaged. Learn more Stay-in-touch Drip Email Campaign Stay in front of your leads with a series of emails that express why you’re the right choice for their needs and direct them to your sales page. Learn more Start collecting customer feedback now Start your free trial Or get a demo “I am DYING. I just spent the past hour giving this a whirl. I accomplished more in that HOUR than I had in the previous 4 hours earlier today!! GENIUS GENIUS GENIUS!! Happy Dance!” — Sarah Grace Allred, Sarah Grace Live Turn your business on with Ontraport. Terms & Conditions Legal Privacy Policy Service Status