MENU Complaints Call 0345 872 6666 HomeComplaints Our complaints policy We are committed to providing a high-quality service to all our clients. But if something goes wrong, we need you to tell us about it. This will help us to improve our standards. Where possible, we try to resolve concerns informally. We suggest that any issues are raised with the lawyer responsible for your matter, who will do their best to put things right. However, if you are still unhappy after speaking to the lawyer, or are uncomfortable discussing any issues with your lawyer, you may raise a formal complaint under our complaints-handling procedure. In order to do this, please contact Mark Booth, risk & compliance partner, by writing to 1 Byrom Place, Spinningfields, Manchester, M3 3HG or sending an email to complaints@jmw.co.uk. Our complaints-handling procedure can be viewed here. Latest Tweets @jmwsolicitors Latest News Record 6-month performance at JMW Visit our Blog Read more © 2021 JMW Solicitors LLP is authorised and regulated by the Solicitors Regulation Authority. Complaints Accessibility Privacy & Cookies Website Terms of Use Cybercrime Warning Regulatory Information Anti-slavery and human trafficking statement Acceptable Use Policy Awards, Accreditations and Certifications