Go back What should I do if the waste is frozen in my container and has not been emptied? Unfortunately, we cannot empty containers in which the waste has frozen. You can offer your container again the next collection day. You are responsible for ensuring that the waste is loose in the container. Tips to prevent freezing: Place the container in the shed/storage room. Only put the container on the street in the morning. Loosen the waste with a spade/shovel before you put the container on the street. Keep as little moisture as possible in the container to prevent freezing. Prevent the lid from freezing by placing a newspaper between the lid and the container. Prevent organic waste from freezing at the bottom by placing a newspaper or empty egg carton at the bottom of the container. Do you have a question, comment or do you want to report something? Let us know , we are happy to help you! Call us on 0900 - 85 20 111 Contact us via the contact form . Privacy declaration © Twente Environment Almelo Borne Enschede Haaksbergen Hengelo Court of Twente looser Oldenzaal Wierden General Realization: Limesquare Enter your zip code and house number for your personal waste calendar and more information about waste and neighborhood maintenance in your municipality. Postal Code House number I would like to be kept informed of (personal) information, changes in my municipality and tips. Report change of e-mail address Further Login municipality