Spar Spain | Spar International BEGINNING|STORES|SPAR PRODUCTS|KNOW US|NEWS|RECIPES|JOB|CUSTOMER SUPPORT We tell the 'secrets' of SPAR Taidia SPAR Taidia, a reference for locals and visitors The SPAR Taidia establishment, located in the heart of Playa del Inglés, was the protagonist of a change of image after being absorbed by our brand in 2000. Since then, it has become a popular store for both local residents and residents. visitors, thanks to the offer of international products as well as those made in the Canary Islands that it has. Monica Sosa, manager, assures that one of her strengths is the personalized attention with which they provide service to customers. The 200 square meters of surface are attended by a reduced staff but with a great professional history in the sector. -How were the beginnings of the store? - This store was already open when SPAR acquired it. It was part of another company and we were reabsorbed. From minute one we all got down to work to transform the store with a major renovation. This is how we managed to move it forward since it needed an improvement and change the focus of the store a bit. -What has been the evolution from the beginning until now? - This was a particularly touristy shop in those days. Now we have managed to get residents to be customers as well, as we have lowered prices and we also have the posters of the offers, the fresh fruit of the day and our freshly baked bread. -Currently, how many people make up the workforce, who is the oldest and what atmosphere is breathed in the workplace? - Our staff is made up of four people: three of us have the same seniority since we come from the previous company. We started with SPAR in 2000 and one of the colleagues started with us in this month of March, so she is in the learning process. -What are the maxims when dealing with the client? - Here we work mainly on personalized customer service. -What kind of clientele, broadly speaking, visit the store? - We have residents, foreigners who spend long periods on the island and tourists on foot. -What sections is the store divided into? - We have a 200 square meter room with a greengrocer, a bakery and self service. We also have a wide assortment of food, international drinks, tobacco and newspapers. -Of all these sections, which is the most demanded? - The bakery, greengrocers and self service, as well as tobacco and alcoholic beverages. -What do you think are the differentiating aspects with respect to other businesses in the sector in the area? - Personalized customer service and proximity. -What is the most valued by the customer who visits you regularly? - Above all the good treatment and the assortment. -We have become benchmarks in the sale of fresh and local food. Do you think that customers increasingly value the products produced on our Island? Of course and they also value the collaboration of our company towards these products. WORKFORCE -Mónica Sosa Ortega (manager) -Noelia Ramírez Ortega (second) -Mª Carmen Altier Isidro (clerk) -Soraya Morán Ojeda (clerk) © 2012 - CENCOSU Web map | Legal notice | Data protection | Access to partners We use our own or third-party cookies to improve our services, by analyzing your browsing habits. If you continue browsing without changing your settings, we consider that you accept the use of cookies on our site. You can get more information, or know how to change the settings, in our Legal information . TO ACCEPT