Main Navigation (MegaMenu) Home Residents Businesses Public Safety City Hall COVID-19 Search English Toggle Dropdown Planning and Building Agency Home Planning and Building Agency Planning and Building Public Counter Appointments Planning and Building Public Counter Appointments The Planning and Building Agency public counters are now open for visit by appointment only. The counter hours are: Monday through Thursday and alternate Fridays from 8:00 a.m. to 1:00 p.m. Attention: Friday, October 22, 2021 from 11:00 a.m. to 3:30 p.m. Cashier Counter Services will not be available. Appointment Information: Appointments are available online only. Walk-ins are not accepted, but same-day appointments may be available. Appointment intervals are 20 minutes. A maximum of two (2) individuals per appointment will be serviced. Customers wishing to visit multiple agencies during a single visit (i.e., the Planning and Building Agency and the Public Works Agency) must book individual appointments for each service. Customers must arrive no earlier than 15 minutes before their scheduled appointment and no later than 5 minutes after their scheduled appointment start time. Late arrivals will be automatically deleted from the system. To better service your permit issuance appointment please be sure to have approvals from all required agencies prior to scheduling an appointment for your permits. This includes agencies such as Planning, Public Works, Police Department, OC Health, school district, and/or Orange County Fire Authority (OCFA). Payment by credit card is limited to $5,000. Multiple credit card transactions in excess of $5,000 will not be accepted. Please have all applications, permits, and forms printed and completed prior to arrival. Planning Division Applications Planning Division Fees Building DIvision Applications Code Enforcement Services also require appointments however if you have questions you may call (714) 667-2780 or Submit a Complaint Online. We ask for patience from customers while we are adjusting to this new process. We look forward to seeing you! To begin scheduling your appointment please select Schedule an Appointment The City of Santa Ana 20 Civic Center Plaza, Santa Ana,CA 92701 (714) 647-5400 Discover Libraries Parks and Recreation Who Do I Call? Resident Living in Santa Ana How to pay a bill New Residents City Hall Location & Hours Departments City Council Doing Business Incentives Business License New Business ©2021 - City of Santa Ana Privacy Policy Accessibility Quick Links Sitemap