WebGazelle CMS Home The quality approach News Reception Presentation Your admission Your stay Rights and duties The quality approach Pain management Committees Our results Recruitments The quality approach The Montgardé Private Hospital Center is strongly involved in the implementation of a quality approach to improve your care. A steering group, made up of professionals from different business sectors, has been set up within the establishment. Its objectives are to guarantee the patient an optimal quality of care, to seek the benefits and services best suited to their needs, to the expectations of the family and those around them. This process involves processing the satisfaction questionnaires that you give us when you leave. The steering committee is also in charge of identifying and improving practices, by evaluating and acting on any deviations or dysfunctions. Its overall objective is continuous improvement of quality in all sectors of activity. You can find the results of the certification on the site www.has.fr A Satisfaction Questionnaire which is given to you with the admissions welcome booklet - allows us to record your criticisms and suggestions which will guide the work of evaluating our structure and our services. By completing it, you contribute to the process of continuous quality improvement and therefore to better support. Who do you contact if you have a problem? If you are not completely satisfied with the care or services provided to you in our establishment, it would be important to let us know. Depending on the nature of your complaint, contact our referents or the Supervisor General. Commission for User Relations and Quality of Care If you wish, you can enter this commission. This is responsible for assisting and guiding any person who considers himself a victim of prejudice as a result of the activity of the establishment, and for indicating to him the means of conciliation and recourse available to him. To enter it, you must send a request letter to the Director of the establishment. Fight against Nosocomial Infections In accordance with the guidelines of the national health policy, the establishment implements all the means to fight nosocomial infections (infections contracted during hospitalization) under the aegis of the Committee for the Fight against Nosocomial Infections (CLIN) which defines an infectious risk control program. This integrates various actions, such as hygiene training, epidemiological surveillance, drafting of protocols. Questionnaire "Quality Survey" Copyright © Finève - All rights reserved /// Legal notices /// Design: Ed'stuaire communication Spéciale Sitemap Updated 23 - 05 - 2016 By continuing to browse this site, you accept the use of cookies to provide browsing statistics and allow you to share content on social networks.Find out moreTo close