Welcome, Former Ni Pacolet Customers! Look for your welcome letters in the mail for details about your new account number. SouthWest Water Company Pay Your Bill Online Sign In Utilities by State Partner With Us Company Careers Contact Community H2ome South Carolina South Carolina Customer Care Q&A Water Quality Backflow Regulations Builders and New Development $50,000 Donation to Community to Assist With Monthly Bills VIEW BILL AND PAY ONLINE FREQUENTLY ASKED QUESTIONS START OR STOP SERVICE WATER QUALITY We strive to provide residents with superior customer service at all times. Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help. You can contact us online or via email, or via the contact information shown. Kiawah Island Utility Hours Of Operation Monday – Friday 8 a.m. – 4:30 p.m. Email: SC-customerservice@swwc.com Telephone: 843-768-0641 Fax: 843-768-1816 Kiawah Island Utility Office Address 31 Sora Rail Road Kiawah Island, SC 29455 South Carolina Water Utilities: TJ Barnwell and Harbor Island Hours Of Operation Monday – Friday 8 a.m. – 4:30 p.m. Email: SC-customerservice@swwc.com Telephone: 877-977-7992 TJ Barnwell and Harbor Island Office Address 12 Fairfield Rd, Suite 1-B Beaufort, SC 29907 South Carolina Water Utilities: CUC Hours Of Operation Monday – Friday 8 a.m. – 4:30 p.m. Email: SC-customerservice@swwc.com Telephone: 843-987-2727 CUC Office Address 99 Utility Court Okatie, SC 29909 South Carolina Water Utilities: Palmetto Utilities and Palmetto Wastewater Reclamation Hours Of Operation Monday – Friday 8:30 a.m. – 4:30 p.m. Email: SCMidlandsCustomerCare@swwc.com Telephone: 803-699-2422 Fax: 803-699-6925 Palmetto Utilities and Palmetto Wastewater Reclamation Office Address 1713 Woodcreek Farms Road Elgin, SC 29045 EMERGENCIES: For your convenience and safety, maintenance team members are available 24 hours a day, 7 days a week to handle emergency situations. In the event of an emergency, please call the number shown above. If calling outside of office hours, please follow the prompts for emergency notification. SouthWest Water Company SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More… SOUTH CAROLINA CUSTOMER CARE Q&A - Midlands/Columbia-Area Q&A – Lowcountry/Charleston/Beaufort-Area Payment Options Contact South Carolina Customer Service How to Read Your Bill Start Or Stop Service Frequently Asked Questions (FAQ) Rates and Tariff Applications and Forms Helpful Links Bill Of Rights Water Quality Our COVID-19 (Coronavirus) Preparations South Carolina Community Assistance Resources Backflow Regulations Builders and New Development Privacy Policy Terms Of Use Contact About H2ome Value of Water Water Infrastructure Learning Center H2ome Experiments Resources Copyright © 2021 SouthWest Water Company · Web Design by Powersful Studios, LLC