Masks are required at all of our facilities | Temporary Visitor Restrictions | COVID-19 Vaccine and Boosters Menu search Quality Performance Committed to providing you with the highest quality and safest care. About Us Quality & Safety Share About Us Quality & Safety Quality Performance Awards & Recognition Patient Outcomes Patient Safety Quality Initiatives Henry Ford's Commitment to Quality and Safety We are a nationally recognized health organization, committed to your healthcare experience. Our focus is in providing you with the highest quality care. Our national honors for healthcare include: The American Hospital Association – McKesson Quest for Quality Prize The John M. Eisenberg Patient Safety and Quality Award The Malcolm Baldrige National Quality Award We are a global healthcare leader with a commitment to you and your healthcare experience. At Henry Ford, we: Believe patients are vital partners in their care and encourage patients to "speak up" with any concerns Make patient safety our first priority Treat patients with the same care and concern we want for our own loved ones Believe in a strong commitment to safe practices and procedures Believe teamwork and "Speaking Up" are the expectations for all employees and physicians Our commitment to patient safety Through our website, we provide available data regarding care quality and safety, and an online contact form, for our patients if they have questions or concerns regarding patient safety. Our annual quality expo Henry Ford Health System hosts an annual Quality Expo that is hailed as one of the best quality improvement events in the country. This event provides a platform for employees to showcase and be recognized for their work that leads to improved quality, safety and performance as well as new clinical innovations and best practices. Your role is key As a patient, you play a key role in the quality and safety of your own healthcare. The more educated you are about quality healthcare, the better decisions you can make for you and your family. Quality & safety dashboard metrics Henry Ford is committed to providing the highest quality and safety for all our patients and employees. The quality dashboard reflects important measures for the six dimensions of quality and safety that have been described by the Institute of Medicine (IOM). The Institute of Medicine is a national organization, which helps direct healthcare priorities for the country. SAFE – care will be safe with the goal of eliminating all harm. TIMELY – care will be accessible and timely. EFFECTIVE – care will be evidence-based following national guidelines. EFFICIENT – we will provide value through reducing unnecessary waste, being efficient, and reducing costs. EQUITABLE – care is provided to all with no bias. PATIENT-CENTERED – involving individuals and their families in their care so that it is valuable and meaningful to the individual patient. Connect With Us Careers Contact Make a Gift Medical Records Pay Your Bill Volunteer Patients & Visitors Campus Information Cost of Care Classes & Events Maps & Directions Resources Wellness Blog Learn More About Henry Ford Health System Community Health HAP News Privacy & Security Research & Education Clinical Trials For Healthcare Professionals Henry Ford Medical Group Henry Ford Innovations Medical Education Quality & Safety Research Follow us on Facebook Follow us on Twitter Follow us on Instagram Follow us on Youtube Follow us on Linked In © 2021 Henry Ford Health System Communication Access Website Terms of Use English Español বাংলা Deutsch 中文 中文 Français ܐܫܘܪܝܐ Polski Shqip Italiano Tagalog हिदी 한국어 Tiếng Việt 日本語 Русский язык Srpski Македонски اردو Română Consent for Cookie Use We use cookies to improve your web experience. By using this site, you agree to our Terms of Use. Read our Internet Privacy Statement to learn what information we collect and how we use it. Accept All Cookies