Home Services » Book » Resources » Contact The Manager Coach – Elena Galbraith “A Fresh Approach for the Manager Coach” “If you put a good performer in a bad system, the system will win almost every time.” Geary Rummler “A Fresh Approach for the Manager Coach” is a half-day high-impact workshop, where managers learn about a fresh approach for unleashing the potential and performance of their direct reports. Managers are introduced to a powerful model for identifying the systemic barriers that inhibit their employee’s performance and tools for selecting low cost, high impact improvements that translate into measurable business results. Managers also receive precise tools for coaching teams to higher levels of performance. Every day represents missed opportunities for greater results simply because you can’t manage what you don’t see. Most managers do not have a clear vision of the work system in which their team operates. This system either enables or inhibits successful job performance. Managers have a key responsibility to optimize that work system, ensuring that every team member becomes as successful as he or she envisioned on the day they were hired. Topical Outline Module 1: Coaching for Impact with the Organization The organization: A systems view versus the traditional view Activity – Assessing the organization across three tiers Module 2: Coaching as a Front-line Manager The impact on the bottom line The true change agents Coaching across the employee life cycle Module 3: Exposing the Performance Paradigm Where does performance occur – within a vacuum or within a system? The Exemplary Performance System (EPS) Linking exemplary performance to business goals Activity—Applying the EPS to manager performance Module 4: Applying the Systems Approach to Coaching A model for driving performance Simulation – Coaching performance Module 5: Engaging Employees Changing the conversation The EPS troubleshooting tool Module 6: Wrap Up Call to action Take Aways: Three techniques to immediately improve individual and team performance. A tool to identify low cost levers in the performance system to improve results while increasing buy-in and satisfaction for team members. A model for assigning new work and managing projects to set-up success from day one. Search for: Management Systems Architecting High Performance Management Systems The Manager Coach - Elena Galbraith What’s New? May 23rd, 2017 ATD Conference I’ll be co-presenting at the International Conference of ATD on May 23rd. This session will focus on a unique approach to talent optimization at Microsoft entitled Role Excellence (RE). The session will describe the RE function and provide a rich case study of its application across Microsoft and its impact on improving performance. Click Here for More Info The Exemplar Newsletter Managers, what happens ... Managers, what happens when your ... — April 17, 2017 Are your managers ... Trajectory for 2017: Are your ... — March 13, 2017 Hiring and On-boarding ... High performing managers see hiring ... — January 17, 2017 For More Details Call 410.266.8400 or email us: info@exemplaryperformance.com Stay Connected Receive updates by subscribing to The Exemplar Newsletter | Email Address 1997 Annapolis Exchange Parkway Suite 300 Annapolis, MD 21401-3273 © 2016 Exemplary Performance, LLC