Articles ( ) | MY UMBRA ADVANCED SEARCH Insert name / article code STUDY LABORATORY >> EQUIPMENT TRADEMARKS TREATED TRADEMARKS TREATED | FEATURED | COURSES & EVENTS | CONTACTS | WHO WE ARE Umbra.it Home / General conditions of sale on the Umbra.it website General conditions of sale on the Umbra.it website There is no minimum order. Transport is free for orders over € 100.00 ie Shipping fee of € 5.20 for orders below € 100.00 ie All products listed on the invoice provide for the indicative classification for the study UK21U sector (the classification is to be considered indicative for the sector study). Shipping methods and delivery times Orders received at our headquarters by 3:00 pm will be processed the same day; orders received after this time will be processed the next day. Delivery takes place within 24 hours (48 for islands and Calabria) from the evasion. Compliance with delivery times, in every Italian location, is guaranteed thanks to the collaboration between Umbra SpA and the main national couriers. Methods of payment E 'can choose between: - Credit card - MyBank - PayPal - Up Mobile - usual conditions if existing customers Umbra Umbra Financial Solutions for the sale of equipment is available to an' appropriate structure Umbra Financial Solutions, able to formulate customized payment proposals such as: financing, leasing, renting and consequent tax advice. Suspended orders / inventories The company manages any requested products that are not immediately available in stock (suspended), with the utmost care, to minimize waiting times (from 15 to 30 days) and without additional costs. Returns management Umbra SpA accepts returns of materials with prior authorization from the office in charge. The return authorization request must be made within 30 days. from the date of the shipping document and, only after having received the relevant authorization, can the material be returned to the company (within one month from the date of authorization). To make a return follow thewizard in the My Umbra section. What can not be returned - Products ordered specifically for you - Products opened or tampered with (except for defective products) Product expiration date The expiry date of the products are carefully checked before shipment. Storage conditions The warehouse is air-conditioned so that the temperature can be controlled according to the terms of the law or on the recommendation of the manufacturers to ensure storage conditions suitable for the products treated. The warehouse is also equipped with special cold rooms for products that require particular temperatures for storage. Packaging features All products are packaged and shipped with the “air cushion” system which guarantees maximum integrity of the content. The packages are sealed with the special tape marked Umbra. The air cushions are totally recyclable and, during disposal, occupy only 1% of their initial volume. Technical assistance and repairs Umbra SpA is present throughout the national territory to guarantee adequate technical assistance to its customers and the correct repair of the products. The technical assistance and the repair of a product can be booked through the toll-free number 800 014440 active from 8: 30-12: 30/14: 00-18: 00 or by sending an email to assistenza.tecnica@umbra. it COME BACK UPSTAIRS NEED HELP? WE ARE AVAILABLE, CONTACT US! TEAM.MKT@UMBRA.IT CONNECT WITH UMBRA! ENTER THE UMBRA WORLD! PRODUCT NEWS, FANTASTIC OFFERS AND MUCH MORE. SUBSCRIBE NOW! SUBSCRIBE WHO WE ARE CONTACTS QUALITY & CERTIFICATIONS TERRITORIAL DIFFUSION COMPANY DATA CONDITIONS OF SALE © 2017 UMBRA SpA Via Madonna Alta, 138 - 06128 Perugia (PG) VAT number 01713610549 Tel 075/506901 E-mail: team.mkt@umbra.it PRIVACY COOKIE POLICY