Menu MENU BACK Home Business Personal Commercial Real Estate MSB Division Prepaid Cards Locations Open/Close Menu Learn How to Protect Your Information It is our top priority to protect your information. We encourage you to take an active role in safeguarding your information. Learn how to start by reading our quick tips below on how to spot phishing, spyware, malware attacks. We’ve included additional topics with simple steps and suggestions that may help you prevent issues and detect if you’re being targeted. If something looks suspicious, it probably is. Contact the company by using contact information you already have that does not appear on the suspicious email or website. Read carefully. Website and email addresses can easily be manipulated to look like an authentic website or email. Don’t Click. If you were not expecting an email from someone and it has links and/or attachments, don’t click on anything. Stay Updated. Make sure your computer is updated regularly when updates are available. Install a firewall. A firewall limits the potential for unauthorized access to your network and computers. Under Maintenance You should not see a maintenance page after entering login credentials. Legitimate maintenance pages are displayed when first reaching a website and before entering login credentials. Pop-up Windows These may indicate an issue. If a pop-up window displays a login message or error this is a sign of a potential threat. Error messages related to logins are typically displayed directly on the login screen. Also, you should not receive pop-up messages that indicate you cannot use your current browser. Error Message Error messages should not include an amount of time to wait before trying to login again. Harmful Activity Repeatedly being asked to enter your user ID, password, or security questions are signs of potentially harmful activity. What To Do If You Suspect Fraud Take the following steps immediately if you think your personal information has been compromised. Call your bank and credit card issuers immediately so that the necessary steps can be taken to protect your accounts. File a police report and call the fraud unit of the three credit-reporting companies. 7 Steps to Safeguard Your Information Creating Account Alerts Online Banking Best Practices Email Best Practices Understanding Internet Addresses (URLs) Have a Question? Speak to a Personal Banker 630.908.1832 Monday – Friday 9am – 5pm Stop into a branch Email Us Please note, this is an unsecured message. Do not include account numbers, social security numbers, date of birth or other sensitive information. Contact Us at 800.526.9127 - Account Questions - Online & Mobile - New Accounts & Services - Bank by Phone - Prepaid Card Information - Lost/Stolen Card Find an ATM Republic Bank Branch & ATM Locations Work for Us Careers Error Resolution Patriot Act Privacy Policy Terms of Use Copyright © 2021 Republic Bank of Chicago. All rights reserved.