MANITOWOC PUBLIC UTILITIES Community Owned...Customer Focused Home FAQ Helpful Tips Contact Us SEARCH STRATEGIC PLAN MPU has recently completed a five year Strategic Plan! The 2019 - 2023 plan builds upon the successes of prior plans with continued focus on reliability, organizational development, fiscal responsibility, stakeholder relationships, adoption of new technologies as appropriate and monitoring key industry changes. In addition, this plan is designed to proactively identify and address the challenges and opportunities of the utility industry trends so that MPU will be the community owned trusted advisor to our customers and stakeholders. The mission of this strategic plan being the trusted advisor of our customers and stakeholders is a reflection of MPU's on-going commitment of being a Community Owned and Customer Focused utilities service provider. The plan includes five overarching goals that will enable MPU to achieve its vision. The plan focuses both internally and externally, and the goals lay out a comprehensive strategy to adjust to industry changes while enhancing customer service. The synergy between the goals and initiatives will ensure that existing work is prioritized while identifying projects that will achieve the vision. We invite you to read our 2019 - 2023 Strategic Plan by clicking here. Home Customer Self Service AMI Project Electric Utility Water Utility Lead Awareness Community News & Reports Conservation About Us Feedback Parse error in downloaded data Office Hours: M-F 8AM - 4:30PM Central Time Address: 1303 South 8th Street P.O. Box 1090 Manitowoc, WI 54221 Phone: (920) 683-4600 Emergencies: Quick Links Request Service Hours & Locations Make a Payment Energy Assistance News Conservation Careers Sitemap Employee Log-In WI Relay Service Focus on Energy © 2021 Manitowoc Public Utilities. All rights reserved.