Investor Relations Press & Media SJP TV Join Us Foundation Partner Area Contact Us Share price at 16:35718.50GBX Home About St. James'S Place Our Investment Approach The Partnership Wealth Management Funds Find A Partner Client Area Site Services Site Map Privacy Site Disclaimer Terms & Conditions Partner Help Accessibility Alert Service Print this page Add to print basket View print basket Bookmark this page Email this page Document library Home Site Services Partner Help Partner Help Live Remote Assistance Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. How to Get Support: A member of our support team will talk with you first to determine the nature of the problem.You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session. How It Works: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. You are prompted to download a small virus-free plug-in. With your permission, your support representative can view your screen and share control of your mouse and keyboard. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. Code: Submit Top of page ^ Site Map | Privacy | Site Disclaimer | Terms & Conditions | Partner Help | Accessibility | Alert Service | Site Services Copyright St. James's Place © 2014 The ‘St. James’s Place Partnership’ and the titles ‘Partner’ and ‘Partner Practice’ are marketing terms used to describe St. James’s Place representatives. Members of the St. James’s Place Partnership represent St. James’s Place Wealth Management plc, which is authorised and regulated by the Financial Conduct Authority. St. James’s Place Wealth Management plc, St. James’s Place UK plc, St. James’s Place Unit Trust Group Ltd and St. James’s Place International plc are members of the St. James’s Place Wealth Management Group. St. James’s Place UK plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. St. James’s Place Unit Trust Group Ltd is authorised and regulated by the Financial Conduct Authority. St. James’s Place International plc is authorised and regulated by the Central Bank of Ireland. St. James’s Place Wealth Management plc Registered Office: St. James’s Place House, 1 Tetbury Road, Cirencester, Gloucestershire, GL7 1FP, United Kingdom. Registered in England Number 4113955.