Find a Holiday Book your Woolacombe Holiday with confidence Best price always online... guaranteed! Choose holiday Special offers Add-ons Your details Confirm and pay Home Book with confidence Rest assured we're here to look after you right from the start You're always fully protected if coronavirus means we have to cancel your stay, our hassle-free Coronavirus Guarantee you can either move your booking to a future date or receive a full refund. Right now making plans isn't so easy for everyone, included automatically meaning you can secure the holiday you want and start looking forward as a family to your good times together safe in the knowledge that whatever happens we've got you covered. Plus if you need to move or cancel your holiday for any other reason that's not covered by the Coronavirus Guarantee, including you're just not happy travelling or your plans have changed, then when you add our low cost Holiday Safeguard Scheme when you book it makes your changes much more flexible and you'll be able to claim a refund. Here that's not just limited to the coronavirus pandemic but gives you peace of mind that if your plans change later for other unexpected things that crop up you've got the flexibility you need. It's just one of the reasons we get lots of happy returns every year. Coronavirus Guarantee We want you to be confident that as a family-owned business doing the right thing is in our DNA so we'll make you a very simple promise... you can rest safe in the knowledge that whatever the future holds we're here to help if Covid-19 means you can't stay because: Your holiday Park is closed because of coronavirus so is not able to accommodate you for your confirmed booking HM Government travel restrictions including local lockdowns are in place on the dates of your booking affecting your home postcode We tell you we have to operate your break on an accommodation-only basis due to HM Government restrictions and you then opt not to stay Or if your holiday is in 2021 and: You or any member of your party listed on the booking have been told to self-isolate due to coronavirus, or have any Covid-19 symptoms You'll be given the choice of: Change to a later date with no admin fees Cancel your holiday and receive a full refund View coronavirus FAQs Holiday Safeguard Scheme For peace of mind, we really strongly recommend you protect your holiday in the event that you have to change or cancel it due to unforeseen circumstances. Our Holiday Safeguard Scheme provides you with a level of assurance against the possibility of having to pay the full cost of your holiday in the event of cancellation. It makes changing your holiday or claiming a refund if you cancel a much easier, smoother process and without it there's no refunds on any money you've already paid. It also means that if your plans change after you book, you can cancel up to 8 weeks before you stay and we'll refund all you've paid less the standard deposit... we call it the 'No Quibble Refund Guarantee' because it's exactly that, no documents required, whatever the reason and no questions asked! Holiday Safeguard Scheme is not a policy of insurance, nor does it replicate all the features of a typical holiday insurance policy or car breakdown cover. If you require insurance cover then you should purchase this through an insurance provider or broker authorised by the Financial Services Authority. Changing your holiday booking Free amendments when you change online If your holiday is unaffected by the criteria covered in the Coronavirus Guarantee, for example your plans have changed or you don't feel comfortable to travel, then you still have flexibility to amend your booking based on whether you added our Holiday Safeguard Scheme when you booked, which you are strongly recommended to do. You can amend elements of your holiday like your Park, date, duration and accommodation or pitch type in My Account as many times as you like within the same arrival year: + Changing your booking 57+ days before arrival + Changing your booking 15 - 56 days before arrival + Changing your booking 1 - 14 days before arrival + Changing your booking on or after the day of arrival Sign in to your account Cancelling your holiday booking If we have to cancel your booking later due to coronavirus you're covered by the Coronavirus Guarantee so you can move your holiday to a future date or receive a full refund. If you wish to cancel your booking and it has not been cancelled by us, then cancellation policy in our booking conditions applies. With Holiday Safeguard Scheme: If your holiday is unaffacted by the criteria covered by the coronavirus guarantee and you wish to cancel, then you can claim a refund depending on when you cancel and the reason for cancellation. 'Qualifying reasons' for enhanced refunded entitlement must not have existed at the time before booking and require documentary evidence for the reason for cancellation before a refund can be processed, they are: Sickness of any person in your party listed on the booking Bereavement of any person in your party listed on the booking or a close relative Redundancy of any person in your party listed on the booking Jury service of any person in your party listed on the booking + Cancelling your booking 57+ days before arrival + Cancelling your booking 2 - 56 days before arrival + Cancelling your booking 0 - 48 hours before arrival + Cancelling your booking on or after the day of arrival Without Holiday Safeguard Scheme: Regardless of the reason for cancellation you will forfeit all monies previously paid with NO refund and be liable to pay the remaining balance, therefore you are strongly recommended to add this cover at the time of booking. Unfortunately if you can't change your holiday as an option, you will need to claim back through your holiday insurance provider. Our commitments to safer holidays Ensuring you stay and play safe Like everything else right now, safety comes first so things might look a little different because even as normality starts to return we need to be mindful that coronavirus is still impacting everyone's lives. So it's a challenge for us all to strike a balance between freedom whilst helping to slow the spread of Covid-19 as well as being aware of guests who may be more anxious. And as things change, we're always doing our best to get it right but just like for the past 18 months there's no manual for any of this - just our instincts having our own families that let us put ourselves in your shoes - so if we need to make changes we'll update it here, you can check out the coronavirus frequently asked questions anytime and you'll receive clear pre-arrival information by email the evening before your stay. Keeping all our guests and team safe It's always been true that safety of our customers and team members comes first so we’ve made some changes to how we operate to minimise the risk of spreading coronavirus on our four Parks and within our local community, and that's earnt us the We're Good To Go accreditation. But don't just take our word for it, you can read all the genuine guest reviews powered by Tripadvisor about their whole holiday experience over the past year. + Our steps to keep everyone safe before your holiday + Your steps to keep everyone safe before your holiday + How we're protecting our team members + How you can play your part to be safe Rest assured, sleep safe and sound Boosting our already high standards, we've enhanced our self-catering accommodation preparation with a focus on high touch areas so you can settle in to your thoroughly cleaned modern Holiday Home. And remember our full range has always been perfect for social distancing with no shared doors or communal areas, they're all well ventilated with no shared air conditioning systems, and self-catering means you've got your very own kitchen, lounge, bedrooms and bathroom. Each Holiday Home belongs to us too, so you can be sure you'll always get consistent top quality. + Our steps to prepare your Holiday Home + Additional steps if you have a hot tub Helping you feel safe and secure On arrival and throughout your holiday, you'll notice measures in place to ensure we protect each other and our new check-in process provides you with a swift, safe start to your holiday from the moment you arrive on our Parks. We must continue to keep protecting each other so please remember the mantra "hands, face, space" at all times. + How we're organising your arrival experience + How we're managing safe distancing + How we're keeping everything clean on Park Book knowing we've got you covered Rest assured on your next break if coronavirus affects your plans you won't be out of pocket Search and book Great value holidays every time Whichever of our Devon Holiday Parks you choose to stay at you get to use the activities on them all. More than just a place to sleep, on our website the prices include all this and so much more... Heated pools Sports activities Wildlife activities Spa experience Kids' activities Entertainment WiFi Rain or shine About us Reviews Contact us Careers Payments Blog Book with confidence Your money and plans are protected Find out more Now you'll never miss a deal Subscribe to receive our latest special offers Sign up Sign up to receive marketing communication from Woolacombe Bay Holiday Parks. You can opt out at any time by using the unsubscribe link in our emails. We will use your information inline with our privacy policy. © Woolacombe Bay Holiday Parks 2021 Accessibility Cookies Privacy policy Sitemap Terms and conditions