800-852-9084 Remote Session Contact Us Helpdesk What did you have to fix today? It stands to reason that the more technology you introduce into your office to increase efficiency, reduce costs, and improve communication, the more technical difficulties you’ll encounter. For a majority of businesses, there is an IT guy, or even just a tech-savvy employee, who gets stuck with all the technology snags. And there is no doubt their time could have been spent better elsewhere. Instead of fighting all these fires, consider outsourcing your Level-1 support issues to the technology experts at Coordinated Business Systems. What Does a Helpdesk Do? A managed helpdesk solution handles your Level-1 support issues remotely so your IT resources can stay focused on larger IT projects. Your outsourced helpdesk will: Provide live technical support Troubleshoot technical problems Resolve issues through remote access Document and track support requests Triage requests and escalate when needed In-house Can't Do It All, Nor Should They Get Your Plan Benefits of a Coordinated Managed Helpdesk Eliminate the distraction of all the small but frequent IT requests your team receives Focus on more meaningful projects and revenue-producing activities of your business Identify common and recurring issues to find a proactive solution YOU HAVE BRILLIANT IDEAS THAT WILL GROW YOUR BUSINESS EVERY SUCCESS STARTS WITH A PLAN Learn More ABOUT US Coordinated Business Systems is the leader in Copiers, Managed Print Services, Network Security, and IT Managed Services in Minneapolis, St. Paul, Minnesota, and Wisconsin. LATEST BLOG POSTS Is Your Copier You Just Purchased Really New? Cyber Security Tips For Online Shopping How Cloud Computing Can Benefit Small Businesses Should I Lease or Buy My Copier? CONTACT US 851 West 128th Street Burnsville, MN 55337 (952) 894-9460 (800) 852-9084 Fax: (952) 894-9238 © 2021 Coordinated Business Systems Privacy Policy | Terms & Conditions Icons made by Freepik