Skip to navigation Open menu Fashion FWD PRODUCT SAFETY BESTSELLER has a responsibility to ensure that our products always live up to the required safety standards. Should a product fail to do so it will be withdrawn or recalled from the market according to relevant legislation. Managing Chemicals in Products and Materials We have a strong focus on chemical management to verify that our finished products are meeting our stringent requirements, and to protect workers in the supply chain from hazardous chemicals. Chemical use is an integral part of the garment and footwear industry, with chemicals being used at all stages in production. Our Restricted Substances List (RSL) and Packaging Restricted Substances List (pRSL) catalogue chemicals that are banned and restricted in our final products. Through our Chemical Testing Programme, we regularly test all our products and materials at certified independent laboratories to ensure full compliance to our requirements, and reject products that do not meet these requirements. Our RSL has been developed by our internal chemical specialists, is updated yearly and is fully in-line with all global legislation. BESTSELLER is a member of AFIRM group, whose mission is to reduce the use and impact of harmful substances in the apparel and footwear supply chain. By our engagement in AFIRM, we align with the industry on test methods and we cooperate on chemical investigations, legislative updates etc. Physical requirements Physical requirements are also part of product safety measures. Physical requirements relate usage and length of cords and drawstrings as well as product design in general. Therefore, we have included the physical aspects in our product safety process which is developed based on legislation, knowledge and experience. Product recall June 17 2020 JACK & JONES JUNIOR IS RECALLING THE FOLLOWING JACKET IN SIZE 128 The jacket has been sold in the period December 2019 - June 2020 The tie cords in the hood of the jacket do not comply with the relevant demands in the field (EN 14682). There is a risk of the tie cord getting stuck while being worn which could potentially be dangerous for the child. The recalling only concerns size 128. Customers who have bought the jacket should return it to the store they have bought it in. Customers will get a full refund including potential freight costs. Receipt is not necessary. BESTSELLER apologise for the inconvenience. CALIFORNIA PROPOSITION 65 California's Proposition 65 entitles California consumers to special warnings for products that may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. To inform our customers, we provide the following information. For more information on Proposition 65, please click here WARNING: Some products sold in California may contain chemical(s) known to the State of California to cause cancer, birth defects or other reproductive harm. CONTACT General contact info Press & Media Images and Logos Brand Marketing and PR Supplier Not sure who to contact? Call or e-mail our reception. E-mail: contact@bestseller.com Phone: + 45 99 42 32 00 Cookie policy Privacy policy Terms & conditions ﻿ Cookie notice We use cookies and other technologies to enhance site navigation, measure performance and analyze traffic and to deliver marketing services. If you click “Accept Cookies” you accept this use and agree that we share information with our third party partners. If you disable all cookies, we will only use the strictly necessary cookies. Select “Cookie Settings” for more information and to manage your options. At any time, you can withdraw your consent to store cookies. For further information including information about third party partners, please read ourCookie policy Cookies Settings Reject All Accept All Cookies