Docs Developer Academy Partners Compare Careers Contact Us Cloud Software Solutions Resources Company Pricing Downloads Start Free Trial United Airlines Creating fast, efficient experiences for crews and customers Industry Travel & Hospitality Customer application Crew scheduling Online and mobile flight booking Solution Field Service Catalog & Inventory Management Use case Caching Mobile data management Session management Product Couchbase Server Couchbase Mobile Cloud provider AWS Azure Key features N1QL In-memory database Cross datacenter replication United relies on a crew of 41,000+ pilots, flight attendants, and flight schedulers to operate over 1.5 million flights a year on a tight schedule. Because their crew scheduling application was cumbersome to use and difficult to change, United decided to modernize their technology using Couchbase Server and Couchbase Mobile. After they successfully streamlined work processes and simplified data management, United continued using Couchbase to update more of their business-critical applications, including their online and mobile booking apps. "Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good." Rasheed Kazmi IT Delivery Manager, United Airlines CHALLENGES Crew scheduling software was outdated and difficult to use and maintain Slightest downtime or data inaccuracies could cause major flight delays Needed consistent, up-to-date data worldwide for crew scheduling and booking Wanted flexibility to operate in the AWS and Azure clouds OUTCOMES Simple, streamlined support for a highly mobile workforce Multiple nodes support critical operations by preventing data loss and system outages Cross data center replication provides out-of-the-box replication capabilities Cloud-native Couchbase is easy to deploy and manage in all the popular clouds United Airlines and Couchbase resources Video> Couchbase Chats: Couchbase and United Airlines Connect presentation> Modernizing Flight Operations Technology at United Airlines Industry page> NoSQL for Travel & Hospitality Solution page> Field Service Product page> Couchbase Server Product page> Couchbase Mobile 3250 Olcott Street Santa Clara, CA 95054 United States English (US) COMPANY ABOUT LEADERSHIP NEWS & PRESS INVESTOR RELATIONS CAREERS EVENTS LEGAL CONTACT US SUPPORT DEVELOPER PORTAL DOCUMENTATION FORUMS PROFESSIONAL SERVICES SUPPORT LOGIN SUPPORT POLICY TRAINING QUICKLINKS BLOG DOWNLOADS GET STARTED ONLINE TRAINING RESOURCES WHY NOSQL PRICING FOLLOW US TWITTER LINKEDIN YOUTUBE FACEBOOK GITHUB STACKOVERFLOW © 2021 Couchbase, Inc. Couchbase, Couchbase Lite and the Couchbase logo are registered trademarks of Couchbase, Inc. Terms of Use Privacy Policy Cookie Policy Support Policy Do Not Sell My Personal Information Marketing Preference Center We use cookies to offer you a better browsing experience, analyze site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies and how you can control them by clicking "Cookie Settings." By clicking “Accept All Cookies”, you consent to our use of cookies. Cookie Policy Cookies Settings Accept All Cookies