HOME SERVICES SOLUTIONS ABOUT US CONTACT US DASHBOARD Customers got you OVERWHELMED? Call 800-882-0044 Call Center Services We offer turn-key call center services, including dedicated agents, quality control, in-house training, ongoing feedback to improve your program, and more. Hosted IVR Need a self service option to process transactions quickly and efficiently over the phone? Let us build and host an IVR application to fit your needs. Dashboard View and manage your call center services online via our real-time reporting and statistics dashboard. Self Service Integrating self service solutions into your call center program can significantly improve customer satisfaction and reduce costs. Customer Service in a Changing World In this age of instant information and social media, consumers are demanding faster access to answers and a more personal approach to customer service. Enablx has been providing a range of integrated call center services for over 20 years, combining the personal touch of live customer service programs, with the efficiency of technology-based solutions. A sampling of our capabilities includes: Live Agent Services Answering Services Technical Support Customer Service Order Taking English / Spanish Support QC / Training Self Service Technologies Hosted IVR Services Web Applications Text / SMS Integration Email Response / Notification Real-time Data Integration Our solutions include everything you need to get your program off the ground, starting with an initial consultation to determine which services make the most sense for your business. Contact us today! Enablx Blog Enablx Customer Service Quotes At Enablx we practice what we preach by offering great customer service with a personal touch. Here is a collection of 25 inspiring and useful customer service quotes that we found to be in sync with our core business model. I hope you enjoy them all as much as we do: "The goal as a company is to have customer service that is not just the best but legendary." Sam Walton, Founder of Wal-Mart "Your most unhappy customers are your greatest source of learning." Bill Gates "It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change." Charles Darwin "It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages." Henry Ford "Well done is better than well said." Benjamin Franklin "Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers." Ross Perot "Kind words can be short and easy to speak, but their echoes are truly endless." Mother Teresa "If you do build a great experience, customers tell each other about that. Word of mouth is very powerful." Jeff Bezos, CEO Amazon.com "In the end, the customer doesn't know, or care, if you are small or large as an organization. She or he only focuses on the garment hanging on the rail in the store." Giorgio Armani "The customer experience is the next competitive battleground." Jerry Gregoire, CIO, Dell Computers "Customer satisfaction is worthless. Customer loyalty is priceless." Jeffrey Gitomer "Quality in a service or product is not what you put into it. It is what the client or customer gets out of it." Peter Drucker "To understand the man, you must first walk a mile in his moccasin." North American Indian Proverb "Customers don't expect you to be perfect. They do expect you to fix things when they go wrong." Donald Porter, V.P. British Airways "Good service is good business." Siebel Ad "There is a spiritual aspect to our lives - when we give we receive - when a business does something good for somebody, that somebody feels good about them!" Ben Cohen, Ben & Jerry's "The more you engage with customers the clearer things become and the easier it is to determine what you should be doing." John Russell, President, Harley Davidson "One of the deep secrets of life is that all that is really worth doing is what we do for others." Lewis Carol "Being on par in terms of price and quality only gets you into the game. Service wins the game." Tony Allesandra "You'll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can't be copied." Jerry Fritz "Every great business is built on friendship." JC Penney "If we do not lay out ourselves in the service of mankind whom should we serve?" John Adams "Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1." Stew Leonard, CEO Stew Leonard's "If you're not serving the customer, your job is to be serving someone who is." Jan Carlzon, ex-CEO SAP Group "If you want to lift yourself up, lift up someone else." Booker T. Washington 0 Comment(s) | View More Articles Services Overview Call Center Services Hosted IVR Web Dashboard Solutions Retail Consumer Service Health Care Marketing Public Sector Messaging Copyright © Enablx 2021 All Rights Reserved Home | Services | Solutions | About Us | Contact Us | Sitemap Like Us: Coverage Area We provide nationwide Call Center Services and Automated Services in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming. 1 Emery Avenue, Unit 4 · Randolph · NJ · 07869