FEATURES SCREENSHOTS FAQ CONTACT RESELLER LOGIN DEVELOPER DOCUMENTATION PRIVACY POLICY iTransact Gateway iTransact's control panel has been completely redesigned to provide a modern consistent look and feel. Here are some highlights. USER MANAGEMENT You can now add multiple users to your gateway and can create custom roles in order to comply with Sarbanes–Oxley regulations. VIRTUAL TERMINAL The virtual terminal has been re-written to better support partial approvals and allows you to navigate away from it without losing state. REACTIVE DESIGN A reactive design framework has been used so that the control panel is useful on any device, be it a computer, tablet, or phone. LOGIN LOGIN PASSWORD LOGIN Forgot Password GATEWAY FEATURES VIRTUAL TERMINAL Our virtual terminal allows you to run multiple transaction types using a single intuitive interface. Partial approvals are clearly handled, and an USB swiper can be used in a retail situation. RECURRING PAYMENTS Setup recurring recipes based on monthly, weekly, or daily schedules. Your customers can update their billing information directly using a link included in their recurring receipts. INVOICES Send invoices and receive payments in either English, Spanish or French. Customers pay invoices on our systems and we will notify you when payments are made. REPORTING Generate transaction reports in CSV, XML or QIF formats based on multiple search terms. BATCH UPLOADS Upload batch files containing transaction information. We will process these transactions in the background and will notify you when they are all done. ADVANCED USER CONTROLS Create custom roles to control user privileges to comply with Sarbanes–Oxley regulations. Users only see features and data that they are allowed to. API Our powerful API can be used to run all transaction types, and can also be used to manage recurring payments or lookup the status of previous transactions ACCOUNT CONTROLS Manage your gateway account's various settings such as accepted payment types, fraud controls, email settings, API keys and more. PAYMENT FORM GENERATORS Get up and running quickly by using our payment form generators to create Bootstrap styled forms that are ready to submit. MAIN PAGE The landing page shows you an overview of your gateway, including past performance metrics and the most recent transactions. It also has lookup tools to get you quickly on your way. Previous Next FREQUENTLY ASKED QUESTIONS How do I get setup? If you already have a merchant account, we can likely process transactions through it. Please see our list of supported payment processing networks. If you don't already have a merchant account, we will be happy to help you set one up. What card processing networks are supported? Currently, we can process through the following networks: Elavon Host Base, Elavon Terminal Based, Vantiv 610 (Tandem), First Data - North (aka Cardnet), Exchange, Vantiv (Litle & Co Platform), FDR Nabanco, FDR Nashville, FDR Omaha, Global Payments - East (aka Atlanta/NDC), TSYS (aka Vital/VisaNet), Chase Paymentech - Tampa How do I process checks through your system? We support EFT payments through a company called CheckGateway. We also support the generation of NACHA files which can be uploaded directly to your bank if they support it. EFT transactions are more expensive due to CheckGateway's transaction fees, but you are saved the effort of uploading NACHA files to your bank. How do I report an issue? For technical assistance, please submit a ticket via the support tab in your control panel, send an email to support@itransact.com or call us at (800) 369-6451 How long have you been in business? iTransact was founded in 1994 as RediCheck, the first provider of Internet-based check acceptance services. In 2015 iTransact was acquired by Payroc LLC. Today we offer merchant accounts (and related services and equipment) in addition to our proprietary Internet payment gateway. What is your PCI compliance status? Payroc is fully compliant with the Payment Card Industry’s Data Security Standards (PCI DSS). PCI standards are endorsed by Visa, MasterCard, American Express, and other leading card brands. Payroc’s most recent PCI audit was conducted by Intersec Worldwide Inc. A copy of the Attestation of Compliance can be provided upon request. CONTACT US Payroc is located in Farmington Utah, which is about twenty minutes North of Salt Lake City. Payroc Utah 286 South 200 West Suite 210 Farmington, UT Phone: (800) 369-6451 Integrations Team: integrations@payroc.com © 2021 Payroc, LLC. All rights reserved. Payroc LLC is a registered ISO/MSP of MB Financial Bank N.A - Rosemont, IL, Fifth Third Bank, N.A. and a registered ISO of Wells Fargo Bank N.A. - Concord, California