MAXIMIZING REVENUE GROWTH SERVICE REVENUE Maximize Service Revenue and Boost Service Profitability by 50% Digitally transform your service organization to deliver more efficient, proactive service that maximizes customer uptime—and your revenue. Increasing service revenue requires expanding the abilities of your service organization beyond the endless break-fix cycle. Enable your teams to predict issues before they cause downtime, resolve issues remotely, help customers to self-serve, improve first-time fix rate, and reduce mean time to repair. Utilizing solutions that expand and maximizs your service capabilities and efficiency will empower you to upsell higher-level SLAs. PTC helps customers to be predictive, proactive, preventive, and more efficient, achieving: UP TO 50% - INCREASE IN SERVICE PROFITABILITY UP TO 83% - FASTER RESOLUTION TIMES UP TO 75% - FASTER ON-SITE VISITS UP TO 50% - FASTER ISSUE RESPONSE UP TO 30% - LESS UNSCHEDULED DOWNTIME UP TO 92% - FIRST-TIME FIX RATE Increase service revenue with the right capabilities PTC works with leading service organizations to transform how they support their customers. By using smart, connected solutions, these service teams are replacing reactive service with new, more successful models. The result is a service environment where: Asset performance is continuously monitored Maintenance is based on conditions Downtime can be predicted and prevented More services are administered remotely On-site services are more efficient and require fewer truck rolls ELIMINATE UNPLANNED DOWNTIME REAL-TIME DATA REMOTE MONITORING CONSUMABLES REVENUE PREDICTIVE MAINTENANCE ELIMINATE UNPLANNED DOWNTIME Prevent costly unplanned downtime by monitoring asset conditions, detecting performance changes that can lead to failures, and responding proactively. CUT DOWNTIME COSTS Unlock service excellence with PTC solutions 01 Service Parts Management Optimize your parts inventory to minimize costs, while ensuring your service technicians always have the right parts when they need them. GET STARTED 02 Field Service Productivity Empower and prepare your field technicians to resolve onsite customer issues faster—and with fewer truck rolls. EMPOWER TECHNICIANS 03 Industrial Connectivity Connecting machines and equipment builds the foundation of service innovation, including remote monitoring and predictive maintenance. CONNECT FOR SERVICE Connect with PTC It’s time to discuss how PTC can help you innovate service capabilities that support customer success to increase service revenue. CONSULT A PTC EXPERT About Us Products Education Try & Buy Leadership Investor Relations News Partners Events Global Locations © Copyright 2021 PTC Legal Security Privacy Policy Cookies Settings By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies