Redpoint Global One Platform Solutions Knowledge Company Request a Demo Intelligent Orchestration™ Omnichannel Orchestration Segmentation & Identification Connectors Real-time Personalization Use Cases Intelligent Orchestration Design and coordinate individualized journeys across all touchpoints – inbound and outbound, digital and physical, batch and real-time Request a Demo Features: Omnichannel Orchestration Execute complex multitouch, multichannel journeys or simple one-off campaigns that are designed to engage with customers and prospects on the channels that they choose to interact with your business. Dynamic rules and content enable marketers to keep up with each customer’s cadence as preferences, interests and needs evolve. Audience Segmentation Configure rules or utilize machine learning algorithms to create audience segments and universally apply them to a campaign and journeys. Customer Journey Design Build complex customer journeys that both span any and all channels, and adjust in real time to ensure each customer is on the right path. Inbound & Outbound Orchestration Consistently engage customers across inbound (e.g. website, mobile app) and outbound (e.g. email, SMS, direct mail) channels or, as is often the case, a combination of both. Message & Content Design Design campaigns with easy-to-configure messaging, using a single interface in rgOne™ and deliver the messages through existing “last mile” solutions. Identity Tracking & Merging Accurately identify customers across devices and data sources to ensure that campaigns utilize all that is knowable about each customer. Interaction Connectors Utilize a library of prebuilt connectors to access data and execute campaigns using your existing technologies. Reporting & Dashboards Access dashboards, insights and other visualization tools to obtain a deeper understanding of customers, segments and campaign performance data to test, tune and optimize marketing spend. Customer Centricity Customer-centric marketing shows customers you understand their needs and preferences by delivering contextually relevant interactions at every touchpoint and stage in the customer journey. Features: Real-Time Orchestration More than ever before, consumers live online — readily addressable and expecting highly personal content and experiences. And what binds real-time data and decisions to those kinds of experiences? rgOne’s real-time orchestration. It is simply the most advanced, most reliable means with which you can build compelling real-time journeys, optimize and validate decisions, and capture profitable insights. Real-time Engine Monitor customer activities, update and enrich profiles, and interact with relevant offers. All at the cadence of the customer. Real-time Assets Dynamic content uses rules and ML models to match images and messages to the right customers in every channel. Real-time Decisions Audience, channel, content and offers are selected at the moment of interaction, making your CX relevant and timely. Real-time Reporting Every interaction detail is collected and updated in real-time. For the most accurate CX insights. Real-time Optimization A/B/n testing of rules, models and assets let you continually improve customer outcomes. In real time. Real-time Personalization Give customers something truly unique: relevant interactions informed by real-time data at every touchpoint. Features: Advertising & Acquisition Orchestration Bridge the worlds of MarTech and AdTech to accurately define target lists of customers and prospects, efficiently execute online advertising campaigns, significantly reduce ineffective ad spend, and present relevant experiences to first-time website visitors. AdTech Connectors Utilize a library of prebuilt connectors to AdTech solutions in order to coordinate digital advertising campaigns from the rgOne™ platform. Onboarding & Segmentation Seamlessly pass customer and prospect information to select AdTech vendors to prepare (onboard) the data for online ad campaigns – inclusion or suppression-based. Anonymous & Known Data Securely manage both known customer and prospects records as well as anonymized versions of those records – all within in a single platform. Anonymous Recognition Reduce bounce rates and improve customer acquisition conversions by delivering relevant website experiences to first-time visitors. One-to-one Marketing Can you truly market to a segment of one? Yes—when you have the deep customer understanding needed to create and deliver contextually relevant interactions at every touchpoint. 360-Degree Customer View The most complete view of the customer is the 360-degree view. Related Resources OVERVIEW Redpoint Intelligent Orchestration™ Overview Orchestrate Personalized Real-time Experiences SOLUTION BRIEF Empowering Marketers to Personalize Engagement with Individual Consumers Increase marketing effectiveness by personalizing engagement in the context and cadence of each customer. EBOOK/ WHITE PAPER Redpoint Intelligent Orchestration™ Five imperatives for engaging customers with relevant, proactive, real-time offers along their digital and physical journeys. 15-MINUTE MINI-WEBINAR Personalization Use Cases and Ways to Implement Learn how to meet your consumer where they are and interact with relevance. View All Resources Get Started on Getting Ahead Schedule a conversation and learn how Redpoint can put your goals within reach. 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