Accessibility Services to support you now the furlough scheme has come to an end | News Residents’ login to My SBHG Social Heart, Business Head, Local Impact Search Our Resident Portal is currently unavailable. We are working to get it back online as soon as possible. We apologise for any inconvenience caused during this time. News About us Repairs Customer handbook Health & safety Our Services Contact Us Now viewing: Home > News Services to support you now the furlough scheme has come to an end In Spring 2020 the Government introduced the Furlough scheme to help employers avoid making their employees redundant during the lockdown. The Furlough scheme has come to an end on 30 September 2021. Now the scheme is closed, it is possible that some employers may need to make redundancies or cut hours. We encourage customers who may be struggling with finances, lost their job or are unable to make regular payments to contact us as soon as possible or as soon as their circumstances change. Whether you have been able to return to work or facing redundancy, we want to let you know that we have a range of services available to support you through this difficult time. Benefits and Universal Credit It is vital that you are aware of all the support available. We always advise seeking help and applying for benefits without delays to ensure you are able to backdate any claims to financial support you and your family. With the £20 Universal Credit uplift scheme coming to an end on 6 October 2021, it is still beneficial to apply for Universal Credit, but also keep them up to date of any changes in your finances, for example working extra or less hours. If this is the first time you are claiming Universal Credit, please call our team of Welfare Benefit Advisors on 0208 996 8900. They can guide you through the Universal Credit application process and help you maximise your finances by completing a benefit calculator. Read more information on Universal credit here or use the benefit calculator. Employment and Training We have partnered with a number of employment and training providers in the local community to provide you with a service catered to your needs and requirements. If you are interested in learning a new skill, experiences and building your knowledge, please contact the following organisations for a referral: www.gov.uk/career-skills-and-training www.cahf.org.uk (exclusively for Hammersmith & Fulham residents) www.freecoursesonline.co.uk If are looking for a new job and finding it difficult where to start. The first step would be to speak with the Department of Work & Pensions to be assigned a work coach if you make a claim for benefits and help paying your rent and council tax. They can also help you with updating your CV or you can speak with someone about your options. If you would like to do this independently you can visit these websites: Workzone - info@workzoneonline.co.uk (exclusively for Hammersmith &Fulham tenants) Job Help – A Government initiative to support those on furlough or facing redundancy Help finding a job with the Department of Work & Pensions Health & wellbeing We understand that if you are faced with the uncertainty of losing your job and are not sure where to turn, this can be a daunting time. You can visit these sites to offer some support: Mind Mental Health Place 2 Be (children’s mental health charity) Rethink If you have been made redundant or if your working hours are considerably reduced, please contact the Customer Relationship Income Managers at your earliest convenience on 0208 996 8874 or email Income.Team@sbhg.co.uk. Your patch officer will offer you a payment plan, referral to Welfare Benefit Advisors or discuss external debt management providers to consolidate your finances. Managing your debts If you are struggling to pay your debts and need urgent support and advice, please contact the Welfare Benefit Advisors who can sign post you to reputable external agencies who can help you manage your finances and speak with your creditors. If you would like to contact the external debt agencies independently, please follow the links below. Money Advice Service Step Change Money Saving Expert Christians Against Poverty ___________________________________________________________________________________________ Find more information on our Welfare & Benefit Support page or on our Money Management page. Posted on 24 Sep 2021 at 04:00 PM by Shepherds Bush Housing Group Published at: 08:00 21/07/2017 Back to top of page Print this page Email this page Cookies Sitemap Read our Customer Newsletter here We’ll be producing this newsletter every other month to keep you up to date with what we are doing at SBHA. In this first edition we discuss what we are doing to improve customer satisfaction, how you can become involved in holding us to account and improving our services. Read our Customer Charter here Over the next 12 months, our service vision is to ‘Get brilliant at the basics’. This means we need to ensure we offer you a responsive and efficient experience all of the time. To achieve this, we have changed the way we work with you and this customer charter sets out our commitments to you. News Newsletter Archives 2021 September (1) April (1) March (1) February (4) 2020 2019 2018 2017 2016 2015 Search articles Search articles Media contacts Communications team T: 020 8996 4200 E: commmunications.team@sbhg.co.uk Follow us on... Shepherds Bush Housing Group © 2021 Powered by VerseOne Group Ltd We have placed cookies on your computer to help make this website better. You can at any time read our cookie policy. Otherwise, we will assume that you're OK to continue.