Select Page UNITED MARKETS PRIVACY POLICY PURPOSE STATEMENT United Markets, Inc. respects your privacy and are committed to safeguarding your personally identifiable information or “personal information” from unauthorized use or disclosure. We follow the guidelines pertaining to the California Consumer Privacy Act of 2018 (“CCPA”). Our policy describes how your personal information may be collected when you visit our websites, shop at our stores, utilize our services, or otherwise interact with us. It also describes how your personal information is used or disclosed, and the steps we take to protect it from unauthorized use or disclosure in the state of California. CONSENT TO PRIVACY POLICY By using our services or providing personal information to us through other means, you are agreeing to the terms of this privacy policy. DEFINITION OF PERSONAL INFORMATION We define the term “personal information” or “personally identifiable information” to mean any information that may be used to identify an individual. INFORMATION WE COLLECT We collect information that you may provide directly to us through your interactions with us in-store or online. The following are the types of information we collect: Name Date of birth Mailing address Phone number Email address Fax number IP address Payment information (credit, debit, and check transactions only) Social media information (e.g. ID, profile picture, gender, age range, friends’ IDs) Social security number Driver’s license number Tax ID number METHOD OF COLLECTION We may collect your personal information through one or more of the following methods: Personal Information You Provide – We may request or give you the opportunity to provide personal information when you register as a user on our website, shop online or in our stores, sign up for or use our products or services, contact us about a prior purchase, or email, call, or otherwise communicate with us. For example, if you contact us regarding a product or service that you are interested in or concerned about, we may request that you provide personal information that will enable us to respond to your inquiry. Automatically Collected Personal Information – When you shop on our website or in our stores, or register for or use our services, transactional information such as the date of your purchase, registration or service usage, and, if applicable, the dollar amount or value of the transaction may be collected automatically. We treat this information as personal information if we combine it with or link it to other information that may identify you. Other Information – We may obtain personal identifiable information provided by you, from third parties pertaining to services you have requested. Web Cookies or Similar Technologies – We may use web cookies or similar technologies to manage our websites and we may collect information about your activities while on our websites. We may link this information with other personal information about you. PURPOSE OF COLLECTING PERSONAL INFORMATION We may use your personal information for a variety of purposes including, but not limited to the following: Responding to your requests; Processing and completing your transactions, including the delivery of products or services; Verifying and validating your identity; Contacting you regarding items lost in our stores, such as your keys, purse, or wallet; Keeping a record of any transaction, quotations or special orders for various services provided to you; Processing applications for personal or commercial business credit; Preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of personal information, on our websites or data systems; or to meet legal obligations; With your consent or at your direction. DISCLOSURE OF PERSONAL INFORMATION We do not sell or rent your personal information to third parties in the ordinary course of our business, nor do we share it with them for their own direct marketing purposes. Notwithstanding, upon the occurrence of certain corporate transactions, your personal information may be disclosed or transferred as described under the caption “Certain Business Transfers” below. Our practices with respect to the disclosure of personal information are described below. With Your Consent – You may give your consent in several ways, such as through a written agreement that you sign or acknowledge; an online method, such as a “click-through” agreement or registration page; an oral statement, such as by way of an interactive voice response; or through the terms and conditions under which we provide you a particular product or service. Sometimes your consent may be implicit. For example, if you purchase products with a credit card and have them delivered to your home, office or car door, you implicitly consent to the disclosure of your name and address to a third-party processor to authorize the transaction and to the bank to collect payment so that said delivery can be completed. Third Party Service Providers – We may disclose your personal information to third parties who complete transactions or perform services on our behalf or for your benefit. Information provided to such parties for payment authorization or verification purposes may be retained by them in a database. We may also utilize the services of third parties to verify customer data, such as mailing addresses or to supplement other information we have collected. We may also contract with third parties to send you information regarding our products or services, or those of other companies with whom we conduct business. This Privacy Policy does not apply to, and we are not responsible for the practices of third parties that collect your personal information. We encourage you to check the privacy policies of such third parties to learn about their practices with respect to the collection, use, disclosure, and protection of your personal information. Legal Process – We may disclose your personal information to legal or government regulatory authorities in response to their requests for such information or to assist in investigations of theft, fraud, or abuse. We may also disclose your personal information to third parties in connection with claims, disputes, or litigation, or if we determine its disclosure is necessary in an emergency. Certain Business Transfers – Your personal information may be disclosed as part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets, and could be transferred to a third party as one of the business assets in such a transaction. It may also be disclosed in the event of insolvency, bankruptcy, or receivership. INFORMATION PERTAINING TO CHILDREN We do not intend to or knowingly collect personal information online from children under the age of 16, and we encourage parents or guardians to participate in and monitor their children’s online activity. If a child under 16 has provided personal information, a parent or guardian may inform us of that fact by contacting us using one of the methods listed under the caption “How to Contact Us” that appears below, and we will then delete the information from our database. If you are under the age of 16, do not provide us with any personal information. RIGHT TO KNOW OR DELETE We strive to ensure that your information is accurate and complete, and you have the right to know and/or delete your information at any point of time. We do not maintain all of your personal information in a form that you can access or update, and some items, such as transaction records, may not be changed. We may keep a record of changes (including deletions) and disclose them for lawful purposes. We reserve the right to retain your personal information where necessary for normal business operations. You may review your personal information that is readily accessible, or request to know and/or delete your information by contacting our Customer Service Representatives using one of the methods listed under the caption “How to Contact Us” that appears below. We will process your request by acknowledging it within 10 days and completion of the request within 45 days. If necessary, we will provide notice and explanation to you if an additional 45 days are required. RIGHT TO OPT-OUT We may send you email messages, direct mail offers, or other communications regarding products or services unless you specifically ask us not to do so when you access our websites, or change your preferences by updating any accounts you may have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to our Customer Service representatives (see “How to Contact Us” below) or by following the instructions in the form of the communication you received, as described below. Emails: To opt-out of receiving marketing materials via email, use the method provided in the email, or contact our Customer Service representatives. Facsimiles: If you have consented to receiving facsimile messages, you may opt-out of receiving them by using the method provided in the facsimile message, or contact our Customer Service representatives. Voice or Text Messages: To opt-out of receiving in-person voice messages by telephone, contact our Customer Service representatives. If you have consented to receiving pre-recorded voice messages or text messages, you may opt-out of receiving them by using the method provided in the pre-recorded voice message or text message, or contact our Customer Service representatives. RIGHT TO ANTI-DISCRIMINATION If a consumer exercises their rights under the CCPA (California Consumer Privacy Act) we will not discriminate against them in any way, including by; Denying goods or services to the consumer Charging different prices or rates for goods and services – including discounts, benefits or penalties Providing a different level or quality of goods and services Suggesting the consumer will receive a different price or rate for goods or services or a different level or quality of goods and services SECURITY OF PERSONAL INFORMATION We take various physical, electronic, and procedural measures to protect your personal information from unauthorized disclosure or misuse. We encrypt sensitive personal information during transmission that you may provide us. However, because no data security systems are completely secure, we do not warrant that any personal information that you provide to us will be secure or safe from unauthorized access. If you provide any personal information to us, you do so at your own risk. LINKS TO OTHER WEBSITES Our websites may contain links to websites operated by third parties. When you visit their websites, they may collect information about your visit and use it to provide advertisements to you. This Privacy Policy does not apply to, and we are not responsible for the practices of third parties that collect your personal information. Each of these linked websites may maintain its own policies about the collection, use, and protection of your personal information. We encourage you to check the privacy policies of such third parties to learn about their practices. CHANGES TO THIS POLICY We will modify this Privacy Policy if our practices change by posting the modified version on our website and indicating the date it was last modified. We encourage you to visit our website periodically to view the latest version of this Privacy Policy. HOW TO CONTACT US If you have any questions, comments or concerns about this Privacy Policy, or privacy related comments or questions, please contact us at: wisebuys@unitedmarkets.com 522 3rd Street, Suite B, San Rafael, CA 94901 Phone: (415) 454-3300 Disclosures for California Residents These additional disclosures for California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise those rights. The words used in this section have the meanings given to them in the CCPA, which may be broader than their common meaning. For example, the definition of “personal information” under the CCPA includes your name, but also more general information like age. A. Notice of Collection. Although the information we collect is described in greater detail in Section III above, the categories of personal information that we have collected – as described by the CCPA – including in the past 12 months are: Identifiers – including name, email address, and IP address. Other individual customer records – including phone number, billing and shipping address, and credit or debit card information. This category includes personal information protected under pre-existing California law (Cal. Civ. Code 1798.80(e)), and overlaps with other categories listed here Demographics – including your age. This category includes data that may qualify as protected classifications under other California or federal laws. Commercial information – including purchases and engagement with our Services. Internet activity – including your interactions with our Service. Geolocation data – including location enabled services such as WiFi and GPS. Sensory Information – such as recordings of phone calls between you and us and surveillance video at our properties, where permitted by law. Inferences – including information about your interests, preferences and favorites. Health Information – Including any information you provide to us regarding an experience with United Markets, Inc. that may require us to contact any/all personnel or our software partner, Freshop, for public health or safety reasons, or to facilitate a refund. We do not share your identity with anyone outside of United Markets, Inc. or Freshop the we may contact in such a capacity, but do share date, time and location of a transaction, which may allow someone to independently identify you. For more information on our collection practices, including the sources we receive information from, please review “Information We Collect” section above. We collect and use these categories of personal information for the business purposes described in “How We Use Your Information” section above, including to provide and manage our Services. We disclose the following categories of personal information to third parties for our commercial purposes: identifiers, demographic information, commercial information, relevant order information, internet activity, geolocation data, sensory information, and inferences. We partner with different types of entities to assist with our daily operations and manage our Service. Please review the “What We Share” section above for more detail about the third parties we have shared information with and the underlying principles the guide our sharing practices. B. Minors 13 – 16 Years of Age As stated above, we do not knowingly “sell,” personal information as that term is defined under the California Consumer Protect Act (“CCPA”), including that of minors under 16 years old who are California residents. C. Do Not Track Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com. D. Right to Know and Delete. California residents have the right to delete the personal information we have collected from you, and the right to know certain information about our data practices in the preceding twelve (12) months. In particular, you have the right to request the following from us: The categories of personal information we have collected about you; The categories of sources from which the personal information was collected; The categories of personal information about you we disclosed for a business purpose or sold; The categories of third parties to whom the personal information was disclosed for a business purpose or sold; The business or commercial purpose for collecting or selling the personal information; and The specific pieces of personal information we have collected about you. If you would like to delete your personal information, please email us at wisebuys@unitedmarkets.com. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete. E. Right to Opt-Out. We do not generally sell information as the term “sell” is traditionally understood. However, if and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for interest-based advertising, we will comply with applicable law as to such activity. F. Authorized Agent. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly. G. Right to Non-Discrimination. You have the right not to receive discriminatory treatment by us for the exercise of any your rights. H. Financial Incentives. Financial incentives are programs, benefits, or other offerings, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information about them. We offer a number of promotions and other incentives at any given time, each with their own individual terms. For a list and more details about our promotions and other incentives current at this time, please visit our “Terms of Promos and Credits” page which lists each promotion its respective terms here. Your intentional participation in any of the programs, benefits, or other offerings under this Section will be interpreted as affirmative consent to the terms of such incentive. For example, we offer a referral rewards program to our users who recommend our services to their contacts as prospective customers, when those prospective customers sign up for, and makes a purchase using, the Service. We generally do not treat consumers differently if they exercise a right under California law. However, in certain circumstances, discounted prices or rewards will require you to be part of the particular program. In such circumstances, we may offer a price difference because the price is reasonably related to the value of your data. I. Shine the Light. If you are a California resident, you may ask United Markets, Inc. for a notice describing what categories of personal information United Markets, Inc. shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that received such personal information. Please submit a written request to the address provided below and specify you want a copy of your California Shine the Light Notice. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year. H. Consumer Affairs Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question or complaint regarding the Website, please send an email to wisebuys@unitedmarkets.com. You may also contact us by writing to us at the address provided below under Section XII entitled “Contact Information”. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (800) 952-5210. COMPANY About Us Join Our Family Privacy Policy COMMUNITY Non-Profit Spotlights Local Vendor Spotlights Nickel Program Community Cards Events THE FOOD Gourmet Delicatessen Catering Grocery Delivery CONTACT US Donations Find Us © 2021 United Markets, Inc. | All Rights Reserved