Call us: 01908 422 000 FAQS MY PAYMENTS LOG IN WHY DFC WHAT WE DO NEWS BLOG CASE STUDIES CONTACT Let Us Do The Heavy Lifting For You Avoid Payments Administration Work Successfully managing membership payment processes can be a burden on health & fitness operators. One that takes time and focus away from effectively managing your business and improving member experience. With decades of experience in managing membership Direct Debit payments on behalf of our clients from across the industry, DFC takes away the hassle. With scale, technology, and an expert team, our optimised member payment processes enhance your business performance and member experience. We want to empower you and your team to focus on your goals and passions while we take care of your Direct Debits. Collect more revenue with less effort – Our proven approach to Direct Debit collections maximises revenue collection and keeps more members coming back. From weekly collections to optimised and automated follow ups for failed payments, when you entrust management of your membership payments to us, you are free to concentrate on other areas of your business. Empower members to manage payments 24/7 – Members expect the ability to manage payments online. Our secure payment management portal can be accessed 24/7. As well as updating bank details and reinstating Direct Debits, members can use the portal to catch up on failed or missed payments with ease and avoiding the need to discuss these with your team. Improve payments experience for members & your team – Handling membership payment queries puts pressure on your team and creates friction for members. As well as our online payments management portal, our member services team is on hand to resolve payment queries via email or telephone. This experienced team has the technology and training to ensure enquires are quickly and successfully resolved. Retain more members for longer – From flexible non-contracted options to customised contracts, we understand that one size does not fit all. We can help you build the right set of membership options for your organisation to attract more members for longer. Over the past three years, the local BSS and ST organisations have collectively gone from coaching just 100 children to over 500. DFC has 100% been a factor in this – when a parent signs up to Direct Debit, they’re signing up for the long run. We simply wouldn’t have been able to become so big if we were still chasing payments. People can sign up to the scheme really easily. We’ve even added a sign-up link on our Facebook. DFC completely takes the hassle out of chasing payments. Some people will try to get out of paying, but DFC handles this for us and we can focus on bringing in new customers instead. With Direct Debit, once a child is signed up then that’s that – no further input is required. – Paul Darton, Director, Brazilian Soccer School & Socatots CONTACT REQUEST A DEMO WHAT WE DO Online & Onsite Signups Full-Service Direct Debit Collections Onboarding & Support Data Protection and Security Member Retention Total Business Management Solutions QUICK LINKS Our Partners Integration Partners Sitemap Language Work for us T&Cs Legal Guides Website by Bigwave Marketing Ltd Debit Finance Collections Plc are authorised and regulated by the Financial Conduct Authority (Firm Ref No. – 756925) © 2021 DFC. All Rights Reserved Home Why DFC What we do News Blog Case Studies Other Enquiries Your choice regarding cookies on this site We use cookies to optimise site functionality and give you the best possible experience. Yes, I agree No, I want to read more