Help POS Consult the inventory of your FEC IT equipment, declare and follow your workshop returns Find out more Access HelpPOS How it works ? In order to better serve our customers and provide them with an optimal level of service, FEC France offers a service called "HelpPos" allowing both to consult your FEC fleet in real time and also to manage your requests for RMA (Return Material Authorization). ). HelpPos is a totally free, secure web service dedicated to FEC France customers. Accessible via a personal identifier, this tool will offer you the possibility of: Consult the complete inventory of your FEC IT equipment (POS, monitors, peripherals, etc.) Access the technical and administrative characteristics of the FEC equipment Déclarer et suivre vos demandes d’assistance, RMA & DOA en temps réel avec nos services Les avantages d’HelpPOS Une plateforme multilingue accessible aux utilisateurs du monde entier L’historique de vos contrats de maintenance et de vos périodes de garantie Génération de statistiques/rapports Des échanges directs et en toute transparence avec notre centre de réparation basé en Seine et Marne En s’appuyant sur HelpPOS, FEC France est aujourd’hui l’un des seuls constructeurs de solutions d’encaissement capable de maintenir en interne et en France toutes les solutions de sa gamme. Accéder à la plateforme HelpPOS Déjà client ? Vous êtes client FEC et n'avez pas encore vos identifiants HelpPos, merci de renseigner votre adresse email pour faire votre demande d'identifiant. Nos autres services Swap 3 Exchange your FEC equipment as soon as possible Discover ProVConnect Manage, supervise and ensure the compliance of your point of sale terminals Discover Funding Services intended to facilitate and optimize the acquisition of your FEC equipment. Discover Discover us The FEC Group Eco-responsible policy Break the codes News Contact Join us Products Mobility Integrated Distributed Terminals Monitors Peripheral devices Services HelpPOS Swap 3 ProVConnect Funding Follow us Web Design and Development made with by SEO Strategy - Privacy policy Terms of use Cookies Legal Notice Terms of Sales

Distributed An additional and differentiating possibility from traditional POS Aer BOX An additional and differentiating possibility from traditional POS Discover the AerBOX in video Find out more Discover us The FEC Group Eco-responsible policy Break the codes News Contact Join us Products Mobility Integrated Distributed Terminals Monitors Peripheral devices Services HelpPOS Swap 3 ProVConnect Funding Follow us Web Design and Development made with by SEO Strategy - Privacy policy Terms of use Cookies Legal Notice Terms of Sales This site uses cookies and gives you control over what you want to activate OK, accept all Deny all cookies Personalize