About Broker Resources Provider Resources 330-363-6360 Contact Us Account Login We believe in We take your healthcare personally. A local call for local care — always with a real person. It’s about well-being … and being well. At AultCare, we believe in keeping you healthy as much as helping you when you’re not. You deserve access to the best in healthcare with AultCare health insurance plans: 40+ in-network hospitals, to give you and your family local access to quality care, as well as plenty of choices for where you get that care. 16,000+ healthcare providers and specialists, so you can choose the Primary Care Physician (PCP) and specialty care providers you prefer. 92% of AultCare members stay AultCare members, compared to the industry’s 75%. 99.8% claims processing accuracy on more than $850 million in claims for over 430,000 people each year. We want you to be the best you. Over 36 years ago, health insurance in our region changed forever. AultCare does things differently than ordinary health insurers, even the biggest ones. We work on your behalf to give you the best possible coverage. Affordable Cost control of pharmacy and medical spending through innovative health insurance plan designs and integrated strategies Personalized Personalized customer service and customized plans for employers Connected A streamlined system, with care coordination to connect all aspects of care Efficient Efficient processing, from knowing your doctors and providers best, to get you everything you deserve Login or Create Your Account National Committee for Quality Assurance (NCQA) Accreditation It makes a difference. Studies have shown that health plans earning NCQA Accreditation outperform nonaccredited health plans on every single measure of clinical quality and member satisfaction. This accreditation recognizes AultCare’s commitment to provide quality healthcare to your family, and that we have successfully incorporated quality improvements into our processes. Learn more >> AultCare Phone: 800-344-8858 330-363-6360 TTY: 711 24-Hour Nurse Line: 866-422-9603 330-363-7620 Customer Service Hours: Monday - Friday 7:30 am - 5:00 pm EST Mailing Address: 2600 Sixth St S.W. Canton, OH 44710 IRS Notice 2020-76 AultCare Insurance Company will not be automatically mailing 2020 Form 1095-Bs to members. However, upon request, any applicable members can have their 2020 Form 1095-B. To receive your 2020 IRS Form 1095-B, submit the request via our CONTACT US on our website or send the request to: AultCare Insurance Company 2600 Sixth ST SW Canton, OH 44710 You can also call us at 330-363-6360 or 800-344-8858 with any questions. Your request will be furnished within 30 days of receipt. Additional Resources HIPAA Privacy Policy Terms & Conditions Language Access Quality Careers COVID-19 Information Social Non-discrimination Notice AultCare/Aultra complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, gender identity, or sex. AultCare/Aultra does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. AultCare/Aultra provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). AultCare/Aultra provides free language services to people whose primary language is not English, such as: Qualified interpreters and information written in other languages.If you need these services, or if you believe that AultCare/Aultra has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can contact or file a grievance with the: AultCare/Aultra Civil Rights Coordinator, 2600 6th St. S.W. Canton, OH 44710, 330-363-7456, CivilRightsCoordinator@aultcare.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights staff is available to help you.You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html © 2021 AultCare. All rights reserved.