Health and safety Your safety is our top priority At Futures, we take health and safety very seriously. It's vital that everyone is aware of how to keep themselves, their home and their families safe from common dangers like gas leaks and fire, as well as lesser known but still incredibly serious risks like legionella, asbestos and misuse of electricity. This page contains useful information as well as hints and tips about how to stay safe in your home. If you have any questions about health and safety, please email enquiries@futureshg.co.uk and we'll always be happy to help. Gas safety Fire safety Electrical safety Water safety Winter safety Gas leaks can be serious and dangerous. Making sure that gas appliances are safely used and maintained is one of our top priorities. Every year our expert gas engineers carry out a gas safety check for you on all gas appliances in your home. This is required by law. These vital checks ensure that you are safe from faulty gas appliances, fittings and blocked flues which can put you at risk of gas leaks, fires, explosions and carbon monoxide poisoning. We are not responsible for safety-checking any gas appliances in your home that you own (such as a gas cooker). But we will visually check appliances and attached flues for you and if we think they put you or your home at risk we legally have to disconnect them from the gas supply. You can help us to carry out these checks by allowing us first-time access to your property every 12 months. If you refuse to let us in to carry out these important checks, we do have the legal right and responsibility to enter your home without your permission, but this will only ever be a last resort. What to do in an emergency If you think you smell gas, ring National Grid on 0800 111 999 immediately (or call minicom / textphone on 0800 371787 if you’re hearing impaired). You can also get crucial advice from National Grid’s emergencies web page: https://www.nationalgridgas.com/safety-and-emergencies Crucial gas safety information We must, by law, use only Gas Safe registered contractors to fit and maintain gas installations. All appliances must be checked at least once a year. If any gas appliances in your home that Futures owns have not been checked during the last 12 months, you should contact us. Gas Safety regulations say that you must not use appliances which are considered dangerous or allow anyone else to use them. If you have a gas appliance, make sure that it is fitted by a Gas Safe registered installer and arrange for it to be serviced at least once a year. If your home is fitted with gas central heating, we will arrange for this to be serviced. To work efficiently and safely, gas appliances need fresh air. Ventilators should be kept free from blockages to avoid the build-up of dangerous fumes. If you are sleeping in rooms with gas fires or fires and back boilers, make sure that you let us know. Never heat your kitchen with your oven. As a responsible landlord, we are legally required to check that any gas appliances in your home are safe every year. We also encourage all our customers to carry out their own monthly checks of smoke and carbon monoxide alarms. It is a condition of your tenancy that you allow our approved gas contractors into your home to carry out the annual gas safety check. We can and will enter your home without your permission to do this work, but only as a last resort. Carbon monoxide and CO2 alarms Gas leaks are serious and can be dangerous for you and those who live around you. CO (carbon monoxide) is an invisible gas with no smell that can come from badly serviced gas appliances. It can make you feel very ill and can even be fatal. If you smell gas at any time of if your carbon monoxide alarm goes off, you must call Cadent on 0800 111 999 as soon as possible. © 2021 Futures Housing Group. YouTube Facebook Twitter LinkedIn Sitemap Home Our services Your home Find a home MyAccount Contact us More Careers Corporate Latest news Privacy notice Search Modern slavery statement Registered office: Futures House, Building 435, Argosy Road, Castle Donington, England, DE74 2SA | Design by Prodo Email disclaimer Privacy notice Website accessibility Cookies