ENGLISH OM COOKIES | KARRIÄR @ INUIT.SE | SIDTRÄD | KONTAKTA OSS | PARTNER LOGIN ANVÄNDARNAMN: LÖSENORD: HAR DU GLÖMT DITT LÖSENORD? HÅLL MIG INLOGGAD | OM COOKIES Hem Produkter Lösningar Resurser Nedladdningar Blogg Evenemang Support Partners Om Inuit PRODUKTER Du är här: Produkter > ComAround > ComAround Knowledge™ Knowledge tool specializing in the capture, organizing and sharing of knowledge throughout the support flow. ComAround Knowledge™ is an easy-to-use Knowledge Management and self service tool that specializes in collecting, structuring and sharing knowledge throughout the support flow. The tool is cloud based and is KCS Verified v5, integrates with ITSM tools thanks to ComAround Connect for faster and more efficient support. ComAround in 60 seconds A tool that enables Integrations Knowledge articles published quickly With clearly defined functions and structured article templates, you can publish, edit, and import knowledge articles quickly and easily. Automatic language translation Knowledge articles are automatically translated into any language with a simple click. You can also add your own translations for specific solutions. Library with thousands of knowledge articles Prepopulated with knowledge articles for standard applications, including: Windows & Mac O/S, Outlook, Office 365, Adobe, etc. Video recording You can easily create and add video to a knowledge article by utilizing the screen recorder. With the recording tool you can capture every step of a solution. You can simultaneously record yourself to personalize the video article and make it easier to understand. Quick answers without the hassle Information becomes knowledge the moment it is used. With intelligent search and dynamic lists, it is easy to find the right knowledge article for sharing or self service. Customizable appearance ComAround Knowledge™ can be customized to match the organization’s brand and appearance in just a few minutes. Available in mobile devices With our responsive design ComAround Knowledge™ automatically adapts to various screen sizes and can be easily accessed from a computer, smartphone, or tablet. Assured quality knowledgebase Comments, ratings, and searchable history with automatic alarms when missing or incomplete information is discovered. The tool supports “gamification” to encourage, motivate, and reward the service desk for creating valuable, searchable and relevant knowledge articles. Improved KPI’s for the service desk The service desk’s metrics improve by delivering faster and better service for the business. The statistics show key KPI’s including: the number of cases, resolution rate, and ROI. TESTA PRODUKTEN KONTAKTA OSS Namn: * Telefon: * E-post: * Företag: * Ditt meddelande: * Obligatoriskt fält SKICKA BOKA WEBBINTRODUKTION Vi ger dig en personlig introduktion till produkten på 30-60 minuter samt att vi besvarar dina frågeställningar. Namn: * Telefon: * E-post: * Företag: Förslag på tid: * Obligatoriskt fält SKICKA Related products ManageEngine ServiceDesk Plus ManageEngine ADSelfService Plus ME Plugins RING OSS: 08-753 05 10 ELLER KONTAKTA OSS Copyright © 2017 INUIT AB. All Rights Reserved. Sekretesspolicy Följ oss på twitter Följ oss på Youtube RSS feeds POPULÄRA PRODUKTER MINIMERA Avecto Defendpoint ComAround Knowledge™ Deepnet Unified Authentication Desktop Central Mobile Device Management ManageEngine AD360 ManageEngine ADAudit Plus ManageEngine Analytics Plus ManageEngine Applications Manager ManageEngine Desktop Central ManageEngine DeviceExpert ManageEngine EventLog Analyzer ManageEngine Mobile Device Manager Plus ManageEngine OpManager ManageEngine Password Manager Pro ManageEngine Plugins and Integrations ManageEngine ServiceDesk Plus ManageEngine SupportCenter Plus SyncShield - Mobile Device Management Trustwave MailMarshal Service Provider Edition Trustwave Secure Email Gateway V-Link V-Requester V-Link V-Support V-Link V-Technician