Home Services Solutions Partners E-learning We Contacts Newsletter Newsletter Archive Login Selection In the area of Human Resources, Personnel Selection is the function that deals with the recruitment, selection and insertion of new employees in the company. Others... Consulting Our twenty years of experience leads us to propose specific and personalized consultancy courses, in particular regarding the following areas: Training service: training plans and research of financing funds, Work-related stress risk assessment, Climate surveys. Others... Training Training We are a team of professionals who have gained the most varied experiences in the Human Resources management area. Our origin from companies and consulting firms allows us to offer a service focused on improving call and contact center efficiency. Others... Funded Training We are experts in funded training. We support our clients in finding financing from a variety of financing opportunities Benchmarking Benchmarking Benchmarking is one of the most successful strategies for growing your call and contact center. Others... 01 Selection 02 Consulting 03 Training Training 04 Funded Training Formafin 05 Benchmarking Benchmarking Pauses SERVICES Services. We invite you to go and see our services applied to the world of call and contact centers. Click Here SOLUTIONS Solutions, we invite you to go and see the solutions that are divided according to the reference sector or according to business solutions Click Here CASES Cases, In this area we have collected a set of applied cases to inspire you Click Here TRAINING Training: the development center aims to build a "tailor-made" suit for operators in the sector. Click Here Follow us LinkedIn Twitter Newsletter Call Center And Human Resources by Franco Angeli Fourth edition Call Center And Human Resources Personnel management as a strategic element of the organization This text comes from the experiences developed through the management of selection and training projects for Call Center personnel and from the testimonies of managers who operate in this dynamic sector. Download part of the book in PDF format: Download 468KB CALLCENTER RESOURCES WELCOME Goodmorning everyone, Welcome to the Resource Call Center site. Resources Call Center is a division of Creattività srl, specialized in consultancy and training in the field of human resources in call and contact centers. Resources Callcenter by Creattività Srl - VAT 04312710967 © 2012 Creattività Srl PrivacySite MapContacts