Corporate Products & Services Military Services AMERICAN WATER – MILITARY SERVICES GROUP About Us American Water’s Military Services Group supports 17 military installations across the United States. We are proud to own, operate, maintain, renew, and replace water and wastewater services for the DoD in support of our service men and women, and their families. As of 2020, we have replaced over 1.6 million feet of water and wastewater pipe across our Utility Privatization (UP) portfolio, resulting in leak reduction, less main flushing, improved water quality without increased chemical use, and other benefits that increase reliability and resilience. UP is a force multiplier. American Water focuses on the installation’s critical water and wastewater infrastructure, allowing the warfighter focus on the mission. American Water is the highest ranked utility in Barron’s Magazine 100 Most Sustainable Companies is on the Corporate Knights Global 100 World’s Most Sustainable Corporations list and is the first and only water utility included in the Dow Jones Utility Index. In addition, American Water has earned the following recognitions: 2020 – US Secretary of Defense Employer Support “Freedom Award” 2021 – US Veterans Magazine “Best of the Best” Top Veteran - Friendly Company – Top Supplier Diversity Program 2021 – Military Times Best for Vets Employer Top 100 Best for Vets employer by Military Times 2021 Military Friendly Gold Employer designation 2021 Military Friendly Spouse Employer designation Water and wastewater compliance records above 99 percent Over 150 awards for quality during the last 25 years Consistently achieves customer satisfaction rates of over 90 percent, and Partners with DLA Energy through Utilities Privatization at 17 DoD Installations The value of water is immeasurable. It is essential to life. American Water is committed to providing high quality water and wastewater treatment at all of our installations. At American Water, we prioritize safety above speed, convenience, and profit. Our primary company value and a strategic priority is the safety and well-being of our employees, our customers, the public, and the environment. Our vision is to be the trusted steward of your precious resource – water. We provide water solutions. As an American Water team, we strive to deliver value to the defense installations we serve. New Vendors Do business with us as a supply/equipment provider or an on-site subcontractor. Site Locations Our team owns and operates water and wastewater systems on U.S. military installations. Water Quality Reports Currently, we score greater than 99% in drinking water compliance. Water Quality & Wastewater Services We’ve consistently scored among the highest of all water companies when it comes to complying ... MyWater Log in to MyWater Online to: Pay your bill Check your account balance Turn your service on/off Sign up for alerts View your water usage Setup paperless billing Log in to MyWater Online Contact Us Phone: 1.866.269.2837 Call 24/7 for any emergency. Water emergencies don't keep business hours. For non-emergencies, Mon - Fri 7am-7pm Contact Us Website Feedback Careers At American Water, our employees have more than a job. They have a calling. Search for Openings EEOE Information & Accomodation Requests Code of Ethics American Water Sites State Sites American Water Directory Investor Relations Press Room © 2021 American Water. All rights reserved. Privacy Policy | Terms of Use Follow Us About Cookies On This Site We use technologies to enhance your experience on our site. Visit our Privacy Policy to learn more or manage your preferences in Cookie Options. By using our site, you agree to our use of these technologies. I Understand Cookie Options