This site uses cookies to offer you a better browsing experience: find out more Okay, thanks Driving Customer Experience. ECS brings a wealth of expertise enabling enterprises to accelerate customer experience transformation using Amazon Connect play explainer Services & Solutions Solution Consulting Solution Delivery Technical Consulting Contact Centre Managed Service Contact Centre As a Service Amazon Connect Well Architected Framework review Rise of the omni-customer. Uncover how changing customer behaviour is causing businesses to rethink their CX strategy Learn more ECS & AWS Partnership. ECS is an Amazon Connect Service Delivery Partner & AWS advanced consulting partner focused on enterprise customers Partner Page Set up a remote contact centre in 48 hours. Discover how we enabled South East Water to achieve a 100% remote, outbound contact centre capability within 48hrs. Discover how Transform your customer service with Amazon Connect. Understand how ECS & Amazon Connect can accelerate the transformation of your customer experience. Read more Engage, enlighten and inspire with true Omni-CX. Delivering great customer experience starts with your company’s CX value chain. Uncover what’s holding you back and start engaging with your customers on their terms. Discover Amazon Connect Immersion Lab AWS Event Ep. 13 - The Importance of Agile In Business Part 1 Agile Podcast ‘Peeling back the plasters on CX’ webinar Takeaways Customer Experience Blog Get hands on experience with Amazon Connect at our Immersion day Register Here Contact us Careers Modern Slavery Act Transparency Statement Privacy COVID-Secure Copyright ECS 2021 All rights reserved

This site uses cookies to offer you a better browsing experience: find out more Okay, thanks CX Resources. View: Blogs Whitepapers and Guides Amazon Connect Immersion Lab AWS Event Ep. 13 – The Importance of Agile In Business Part 1 Agile Podcast ‘Peeling back the plasters on CX’ webinar Takeaways Customer Experience Blog Peeling back the plasters on CX one year on Webinar – on demand Customer Experience Event Wireframing – the key steppingstone from idea to prototype UX/UI Blog Ep. 10 – The Changing Face of The Customer Customer Experience Podcast The benefits of Design Systems for fast scaling up of projects UX/UI Blog Ep. 6: Omni-Customer Crosses All Channels Customer Experience Podcast Mastering the three fundamentals of Omni-CX Customer Experience Blog Get Closer to your Customers like never before Customer Experience Whitepapers and Guides The changing face of the customer Customer Experience Blog AWS Well Architected Review AWS Whitepapers and Guides 1 2 3 4 ECS helped take hold of the inconsistent server configuration and streamline our software. It meant we had a handle on the configuration of our environment, and reduced costs to the business. See the story Contact us Careers Modern Slavery Act Transparency Statement Privacy COVID-Secure Copyright ECS 2021 All rights reserved