VHT Mindful Platform Solutions Resources Company Get a demo Callback creators. CX perfecters. Meet customers where they are, move them seamlessly across channels, and improve experience metrics. Get a demo Meet Trish Over 25 years powering the world’s best experiences. Over 300 Other Market Leaders from Fortune 500, 100, 50 brands rely on our industry-leading customer experience platform, Mindful. Build better relationships. Improve NPS Transition across channels Connect with customers Elevate agents Meet customers where they are. No other platform is positioned to fill the gaps in the customer journey across all channels and tech stacks. Enhance the experience at every touchpoint. Callback Customers are given the option to receive a callback rather than waiting on hold. Learn more Digital Callback Register a callback from your brand’s on your website, chatbot, or mobile app. Learn more Messaging Customers can interact with your brand by texting your toll free number. Learn more Notifications Keep customers up to date on the status of their pending callback with SMS notifications. Learn more Analytics Track and visualize how customer interactions are handled in Mindful with historical and real-time reporting capabilities. Learn more Integrations We can integrate Mindful into any major telephony or contact center infrastructure in a matter of days. Learn more Services No matter where your brand and tech stack are coming from, we’re ready to help you every step of the way. Learn more All features See the full list of Mindful’s best-in-class features. Learn more Choose a touchpoint and try it out. Phone call Website visit Text message Start with a phone call. Do they wait on hold? Instead of building up a large queue, allow your customer to opt for a callback when an agent is free, or at a later time that’s available for you both. Give it a try—call the number and see what it’s like for customers. Call 330-777-2408 on your phone. Select option 1 for Service. Press 1 for an ASAP callback, press 2 to transition to messaging, or press 3 to schedule a callback for later. Please make a selection. I have a question about my account. I need help with a recent order. I would like to speak with a human. I have a question about a recent bill. Other Meet customers. Streamline ops. Wave to goals as you pass them by. Ready to see how this could work for your brand? Our solution engineers are eager to meet your needs and stick with you through it all. Get a demo VHT MINDFUL Callback Digital Call Scheduling Messaging Notifications Analytics Integrations All Features COMPANY About Careers Clients Contact Us Patents Privacy Policy Security RESOURCES CX Learning Center Blog Downloads Guides Webinars and Videos LinkedIn CLIENTS Support Messaging Sign In Callback Sign In Status Page Virtual Hold Technology Solutions, LLC. All rights reserved. © 2021 We use cookies to ensure that you have the best experience on our website. If you continue to use this site we assume that you accept this. OK