ONLINE BANKING LOGIN MENU Home / Coronavirus Update Print Share Coronavirus Update To stand together, we must continue to stand apart. As Your Hometown Bank, we are always here for you…albeit at a safe, social distance. On this page, you will find up-to-date information pertaining to the Coronavirus pandemic, including branch hours and availability, ways to access bank services, Paycheck Protection Program info and more. MESSAGE FROM BANK LEADERSHIP As we continue to monitor the current COVID-19 pandemic and follow guidelines established by local, state and federal health officials, so has our response and plans to keep staff and customers safe. Read the following messages from our management team throughout the Coronavirus Pandemic: Welcoming you back to our branch lobbies: By Dan Zitelman, Fidelity Bank & Trust President Fidelity Bank & Trust Contributes $150,000 In Their Hometowns: By Jim Kennedy, Jr, President of Fidelity Company Information Regarding the Coronavirus: By Dan Zitelman, President of Fidelity Bank & Trust BRANCH HOURS & AVAILABILITY We have implemented safety procedures to open our lobbies for regular business hours. We may close lobbies or branches when we see an increase in community spread. Please visit the Locations and Contact link below to keep up to date on which branches have limited availability. View all Locations & Contacts SAFETY PROCEDURES TO VISIT BRANCH LOBBIES Your health and safety are important. The health of our team is important. Here are the safety precautions we have implemented to reopen our lobbies: MASKS ARE THE NEW NORMAL We understand, respect and encourage the use of masks as we transition back to in-person visits; however, we are committed to YOU, which means we still need to maintain a high level of safety and security. Customers wearing masks will be asked to pull down their mask to verify identity. Once identity is confirmed, you may continue wearing your mask for the remainder of your visit. HAND SANITIZING STATIONS Clean hands are the best way to prevent the spread of infection. Hand sanitizing stations will be available at entry of all branches and in high-traffic areas. Please utilize before and after transactions. PROTECTIVE GUARDS All branches have protective guards installed at the teller line to help with social distancing measures. SOCIAL DISTANCING Please maintain a 6-foot distance between you and others at all times. Our bankers are also practicing social distancing, so there may be less teller windows open than you are accustomed to, or you may be asked to wait elsewhere when traffic is at a higher level. STAY HOME …if you are showing any COVID-19 related symptoms or have been exposed to someone with COVID-19, we ask that you DO NOT utilize our on-site banking services. Remember, you can securely manage your money anytime, anywhere with e-Services from Fidelity Bank & Trust such as Online and Mobile Banking, Bill Pay, Mobile Deposit and more! ACCESSING BANK SERVICES At Fidelity Bank & Trust, we have many services to accommodate your banking needs in light of social distancing. We recommend the following services to keep our employees, customers and our hometowns safe during this global pandemic. ONLINE & MOBILE BANKING Enroll for Online Banking, or download our Mobile App by searching BankFidelity in the Apple App Store and Google Play Store. View balances, transactions and statements Transfer funds Pay bills Snap a picture to deposit checks via our Mobile App ...and more! See additional features of Online & Mobile Banking. DIGITAL WALLETS Add your debit card to your phone's digital wallet for easy, contactless payment at retailers accepting Apple Pay, Android Pay or Samsung Pay. DIRECT DEPOSIT Set up direct deposit with your employer to have peace of mind your paycheck is in your account. DRIVE UP BANKING, NIGHT DROP & ATM Many of our locations offer these services. Please use a sealed envelope, along with your name, date and account number when utilizing Night Drop. PAYCHECK PROTECTION PROGRAM The Paycheck Protection Program (PPP) is a US Small Business Administration loan program for businesses impacted by the COVID-19 pandemic. For the duration of the program, Fidelity Bank & Trust assisted in over $115 million in approved PPP loans. May 2021 Update: PPP funds have been exhausted, and we are no longer able to enter new applications. If you have a pending application, please contact your loan officer. ADDITIONAL RESOURCES Be assured your Fidelity Bank & Trust bankers are working tirelessly to help customers and local businesses navigate options during these uncertain times. Please contact us or utilize some of these additional resources to answer your questions. U.S. Small Business Administration (SBA) Iowa Economic Development Common Consumer Frauds and Scams - Be aware of the latest trends. FDIC - Deposit Insurance Coverage Gov. Reynolds allocates $100 million in CARES Act funding to support Iowa agriculture - Read more & apply Testimonials When a house came on the market I knew I wanted to work with Amber and Fidelity Bank. I am so thankful for her wisdom, communication skills and ability to work under pressure. She helped us to make our dream home a reality. Nicole C. Fidelity bank offers great service and a variety of banking options to fit our needs. Previous Next Sign up for our emails FIRST LAST EMAIL ABOUT US PERSONAL SOLUTIONS BUSINESS SOLUTIONS CUSTOMER RESOURCES MORTGAGE CENTER CLUBS CAREERS BRANCH LOCATOR ATM LOCATOR MEDIA & EVENTS BLOG CONTACT US SUPPORT Facebook LinkedIn YouTube Blog COPYRIGHT © 2021 FIDELITY BANK & TRUST. ALL RIGHTS RESERVED. | PRIVACY POLICY | TERMS OF USE | SITE BY TAG