MENU English Español English myHomesteaders® Login Search Policy Owner Resources Homesteaders Policy Owner Forms Credit/Debit Card Payments Checking/Savings Account Payments Homesteaders Life Company policies are available exclusively through select funeral homes across the country. Homesteaders is a mutual life insurance company – which means our company is owned by the very policy owners we serve. We’re grateful for your confidence in us as the trusted, reliable and secure choice for the funding of advance funeral planning and end-of-life expenses. If you have specific questions about your existing prearranged funeral plan, we encourage you to contact the funeral home where you made the plan. To contact Homesteaders about your insurance policy, please call 800-477-3633 or visit the Contact Us page for additional options. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time). PAYMENT PROCESSING ADDRESS CHANGE Our payment processing site will relocate from Des Moines, Iowa to Minneapolis, Minnesota effective November 5, 2021. Billing notices from Homesteaders will soon display this new Minneapolis return address. If you are mailing in a payment after November 5 with a billing notice that contains the Des Moines return address, it will automatically be forwarded to our new processing site in Minneapolis. However, in order to avoid any potential forwarding delays, you may wish to use your own envelope and address it to Homesteaders Life Company, PO Box 77110, Minneapolis, MN 55480-7702. Please note that our physical address and all other insurance operations remain in West Des Moines, Iowa. MAIL DELIVERY DELAYS If you have any questions or concerns about your policy status due to the impact of ongoing mail delivery delays, please contact us. As an alternative to payment by mail, Homesteaders offers payment by credit/debit card and ACH (eCheck). Visit our Credit/Debit Card and ACH (eCheck) Payments page to learn more about these options. FREQUENTLY ASKED QUESTIONS How can I get information about my Homesteaders policy? How can I update contact information or beneficiary details? What are my payment options with Homesteaders? If I choose the multiple payment option, can I decide to pay off the policy at a later date? Can I pay my premium using a credit/debit card or with an electronic withdrawal from my checking/savings account? What if I want to make a change to my funeral plan? When I purchased my Homesteaders policy, I specified that I want my pre-authorized check withdrawal to occur on the fifth day of each month. Why does the actual withdrawal date sometimes fall after that? How do I reinstate my insurance coverage if my policy has lapsed? Will my policy lapse if payment is delayed due to the coronavirus pandemic? WEATHER RELIEF NOTIFICATIONS Tennessee New Jersey North Carolina SPANISH & ENGLISH FUNERAL SERVICE GLOSSARY A Spanish & English Glossary of Common Funeral Service Terms/Un Glosario en Español de Conceptos Comunes en Servicios Funerarios is now available to download. Download the Glossary myStore Terms of Use Privacy Policy myHomesteaders® Login For Affiliated Funeral Homes and Agents Find Account Executive © 2021 Homesteaders Life Company. All Rights Reserved. Life insurance and annuity products are issued by Homesteaders Life Company. Products are subject to state availability. Any information regarding Homesteaders Life Company's products is intended solely for licensed insurance and funeral professionals. Texas consumers visit www.prepaidfunerals.texas.gov for more information. DO NOT SELL MY PERSONAL INFORMATION Please visit www.homesteaderslife.com/covid-19-coronavirus-information for information about coronavirus (COVID-19). Site Map