ENGLISH SPANISH THE COOPERATIVE MEMBER SERVICES ENERGY SERVICES RESOURCES NEWS CONTACT PAY BILL REPORT AN OUTAGE Here's how to report a power outage in your area. Power Outage Reporting REPORT YOUR OUTAGE In the event of a loss of power, please report outages to Four County EMC at 888-368-7289. If the lines are busy, remain patient because there may be thousands of members trying to call in at the same time. Remember to stay away from downed power lines, note the location and report it to 888-368-7289. Stay away from standing waters with downed power lines in them as water is a conductor of electricity. Stay informed: Text “OUTAGE” to 888-368-7289 to report an outage and receive updates. Must be previously enrolled before an outage can be reported. OUTAGE TEXTING Four County EMC offers outage texting for your convenience. Members can now report outages via text message. Once enrolled, you will be able to use key words to report an outage, check on the status of an outage and be notified once an outage has been restored. You can enroll by clicking here. Once enrolled, text “OUTAGE” to 888-368-7289 to report an outage. Please note that message and data rates may apply to the texts. Members can also opt-in with the assistance of a member service representative in the office or over the phone. You can opt out at any time by texting “QUIT.” Short Code Privacy Policy Short Code Terms of Service If Your Power is Off: Check your home’s breaker panel to make sure the outage isn’t due to a tripped breaker. Check with your neighbors to see if their power is off so you can determine if the problem is in your home or on our lines. Call Four County EMC if the problem is outside your home. We have personnel on call 24/7, 365 days a year. If your neighbors are without power, don’t assume they have reported the outage. OUTAGE MAP View our outage map for area outages and to report an outage. As a reminder and added safety, please review our generator information. REPORT AN OUTAGE/VIEW OUTAGE MAP Reporting an Outage Report an outage by phone: 1-888-368-7289 Report outage now by clicking the link Report an Outage/View Outage Map. You must have phone number, account number or meter number associated with your account to report an outage. Stay informed: Text “OUTAGE” to 888-368-7289 to report an outage and receive updates. Must be previously enrolled before an outage can be reported. Is there a power outage in your area? When there's an emergency, we respond promptly and efficiently to any report in your community or neighborhood. REPORT POWER OUTAGE We offer affordable, reliable service with the community in mind. Questions, concerns, or feedback on your service? Contact us. 1-888-368-7289 Toll Free QUICK LINKS Who We Are Management & Board Capital Credits Economic Development Services Member Handbook Programs & Scholarships Career Opportunity Office Locations Latest News Four County Electric Membership Corporation 1822 NC Hwy. 53 West, Burgaw, NC 28425 (T) 888-368-7289 (F) 910-259-1860 © 2021. FOUR COUNTY ELECTRIC MEMBERSHIP CORPORATION. ALL RIGHTS RESERVED. PRIVACY POLICY TERMS & CONDITIONS WEB DESIGN & HOSTING BY SAGE ISLAND