About company Contact Information PAYMENT AND RECEIPT OF GOODS On the website www.profiz.ru online, it is possible to subscribe to periodicals, electronic databases on CDs or books published by Professional Publishing House LLC ( details of the organization ). The order is placed through the subscription section or from the product page (for electronic databases and books). The following payment methods are available for the order: bank wire transfer (for legal entities); payment at the bank branch according to the receipt (for individuals); payment by bank payment cards VISA, MasterCard, Maestro (via PayOnline , for individuals and legal entities). Delivery Delivery of goods is carried out by registered parcel post by Russian Post exclusively within the territory of the Russian Federation . For subscribers in Moscow (within the Moscow Ring Road), courier delivery is also possible (with the exception of delivery to apartments and PO boxes). The choice of delivery method is carried out when placing an order. There are no additional shipping charges. For published numbers of printed publications, electronic databases and books, the order is sent within 10 banking days from the date of receipt (identification) of the payment. For issues of printed publications, the release of which is planned for the future, sending is made to one number within 10 banking days from the date of its release. The delivery time by mail depends on many factors, but in no case should it exceed 30 calendar days from the date of dispatch. In the event that the shipped product has not reached the subscriber (buyer) within 30 calendar days, the buyer should contact the publisher (using the contact information) to request a re-shipment of the goods. Delivery of goods is made to the address that the subscriber (buyer) indicates during the ordering process Cancellation and refund The subscriber (buyer) has the right to cancel the paid order. To do this, you must send an application indicating the order number to the subscription department of Professional Publishing House LLC. The application can be sent by fax or to the e-mail of the subscription department. The requisites are indicated in the contact information section . An obligatory requirement is the indication of the order number. A cancellation request will only be approved if it is received before the actual postage of the item. If satisfied, the purchaser will be refunded the amount paid minus 10% due to the actual handling and cancellation costs incurred. В случае отказа от подписки, которая отправлена частично, отмена коснется только не отправленных на момент поступления заявки номеров. Возврат суммы производится в полном объеме стоимости не отправленных по подписке номеров. Возврат денежных средств после отправки товара по почте подписчику (покупателю) не предусмотрен. Обмен и возврат товара не предусмотрен. В случае платежа по банковской карте возврат денежных средств в соответствии с правилами, описанными выше, осуществляется только обратно на туже банковскую карту, с помощью которой был оплачен заказ. © 2002 — 2016 Карта сайта Контакты и реквизиты Editorial office address: Moscow, st. Novoslobodskaya, 18, entrance 1, floor 2, intercom 15 ( location map ) Tel .: (495) 258-08-15, 725-78-13 E-mail: info@profiz.ru HR solutions Secretary assistant Economist's Handbook Planning and Economic Department Sanitary and epidemiological control. Occupational Safety and Health Ecologist's Handbook All information posted on this website is intended for personal use only and is not subject to further reproduction and / or distribution in any form, except with the written permission of Professional Publishing House LLC. Payment and receipt of goods