Elbphilharmonie Landing Stage © Sascha Neuroth GETTING TO THE ­ ELBPHILHARMONIE AND LAEISZHALLE By bus, underground, bicycle or ferry – plan your concert visit GETTING TO THE ELBPHILHARMONIE GETTING TO THE LAEISZHALLE GETTING TO THE ELBPHILHARMONIE ADDRESS Elbphilharmonie Hamburg Platz der Deutschen Einheit 20457 Hamburg Germany View on Google Maps By underground, bus or ferry Interruption to service on the U3 line By bike By car Baumwall / Elbphilharmonie / U3 Stop © Nicolai Spieß FINDING YOUR WAY AROUND THE ELBPHILHARMONIE ENTRANCE All visitors enter the building via the main entrance. Admission takes place at the main entrance and is by concert ticket or Plaza ticket only. The »Tube«, an 82-metre-long, curved escalator, leads visitors up to the Plaza and foyers of the Grand and Recital Halls following admission. TO THE TICKET SHOP Purchase or pick up your reserved concert tickets at the Ticket Shop on the ground floor of the Elbphilharmonie. Follow the sign »Tickets Konzert« on the right-hand side of the Tube in the main entrance area. The Ticket Shop is open 11:00–20:00 daily. TO THE PLAZA The Tube leads visitors from the main entrance of the Elbphilharmonie up to the panorama window on the 6th floor; visitors then take a second, shorter escalator up to the Plaza on the 8th floor. The Plaza can also be accessed via lifts. These are located on the right-hand side of the Tube. Due to the current situation the lifts may only be used by four people at any time. Please note that the Plaza cannot be accessed from the parking garage directly; visitors must first travel to the ground floor to reach the Plaza. The Elbphilharmonie Plaza is a public space. The restricted capacity of the Plaza is regulated by the issue of Plaza tickets. Plaza tickets are available online and in the Elbphilharmonie Visitor Center. TO THE HALLS The Grand and Recital Halls are accessible solely via the Plaza on the 8th floor. From the Plaza, access to the Grand and Recital Hall foyers is via stairs and lifts. The hall entrances are situated on floors 12, 13, 15 and 16; the entrance to the Recital Hall is on the 10th floor. The Kaistudios are located on floors 2 and 3 and can be reached using stairs and lifts via the main entrance. Please follow the signs in the tunnel to the right of the long escalator. Please note, that the lifts in the concert areas may only be used by two people at any time due to the current situation. TO THE STÖRTEBEKER RESTAURANT »Störtebeker Elbphilharmonie«’s restaurant can be accessed via the »Tube«. The first escalator brings diners to the entrance, located adjacent to the panorama window on the 6th floor. The takeaway café »Deck & Deli« on the Plaza of the Elbphilharmonie offers refreshing drinks and light snacks. Diners require a ticket to access the Plaza and the restaurant. When reserving a table at the restaurant, diners receive the appropriate number of Plaza tickets along with their reservation confirmation by email. TO THE HOTEL »The Westin Hamburg« Hotel has its own dedicated entrance located on the left-hand side of the main entrance area of the Elbphilharmonie. »The Westin Hamburg«’s restaurants, bars and cafés can likewise be reached via this entrance. EVERYTHING ABOUT YOUR VISIT Arrival time Cloakrooms & lockers Toilets Food & drink Photography Coughing, clapping, chatting – Recommendations for sensitive acoustics Accessibility Smoking ban House regulations Found or lost an item? Getting to the Elbphilharmonie Visitor Center GETTING TO THE LAEISZHALLE ADDRESS Laeiszhalle Hamburg Johannes-Brahms-Platz 20355 Hamburg Germany View on Google Maps By underground and bus By bike By car Laeiszhalle Hamburg © Thies Rätzke EVERYTHING ABOUT YOUR VISIT Arrival time Entrances Cloakrooms Food & drinks Photography Accessibility Smoking ban House regulations Lost or found an item? To the top Contact Press Venue Hire Publications Concert Archive FAQ Team Careers Legal Privacy Policy Payment Terms & Conditions Cookie Settings Get our newsletter Sitemap