CSR CSR Commitment EN Locations Search go to store ... Menu Carrefour’s CSR POLICY COMMITMENTS 2019 Universal registration document CSR Method We analyse each material challenge associated with our activities. Five main areas of impact have been identified: products, stores, customers, partners and employees. For each of them, the Group defines and deploys a dedicated CSR policy in consultation with its stakeholders. This CSR policy takes the form of specific commitments linked to quantified goals. . . . . . Carrefour’s CSR COMMITMENTS TO IMPROVE PRODUCTS Products are central to our business. In direct contact with customers, they are the concrete proof of our quality, safety, transparency and traceability requirements. To supply quality products and implement our food transition for everyone undertaking, we take action upstream of the agri-food sectors with the producers. Together with them, we are investing in agro-ecology and organic produce accessible for everyone, guaranteeing animal welfare and working for responsible fishing and aquaculture. We also want to sell products with a positive impact on the climate, biodiversity and the environment – by protecting the forests and developing a circular economy, for example. Guaranteeing product quality, compliance and safety Promoting and developing sustainable farming Guaranteeing ethical farming Promoting sustainable fishing and aquaculture Committing to ecodesign and a circular economy for packaging Protecting forests and biodiversity PRODUCTS : WHICH CSR PERFORMANCE IN 2019 ? Carrefour's CSR COMMITMENTS FOR STORES Our stores and on-line shopping websites are real links between producers and consumers. They embody not only the relevance of our economic and commercial model, they also constitute a strong link between the agricultural world and consumers. By developing different formats of sales outlets – hyper, super, drive, etc. –, we adapt to consumers’ various different lifestyles and habits. We use responsible techniques to build and renovate them. We also strive to develop our territorial responsibility through these different formats. But regardless of the scale, the store model or its logistics model, all are involved in combating food waste and waste in general, reducing energy consumption and greenhouse gas emissions, and developing beekeeping on rooftops or locally. The "stores" CSR area comprises eight commitments: Combatting food waste Fighting and preparing for climate change Limiting pollution on our sites and restoring biodiversity Responsible water consumption STORES : WHICH CSR PERFORMANCE IN 2019 ? Carrefour’s CSR COMMITMENTS TO CUSTOMERS & PARTNERS Concerned about their food, consumers are increasingly interested in the products they buy. They express the need to be assured of the quality of what they are eating. Because they are taking control of their what they eat, they do not want to delegate their food or health to anyone else. They want what they consume on a daily basis to match their idea of what healthy production and food should be. They are questioning current production models. We are joining forces with them in initiatives that radically modify modes of production and consumption, and aim to involve them in the design of Carrefour products and services to the greatest extent possible. Accordingly, in 2018, Carrefour launched a major global consumer mobilisation programme: Act for Food. The “customers” CSR area comprises four main commitments: Community responsability Managing our supply chain What about a healthier diet? Satisfying, involving and engaging our customers Deploy the food transition with our suppliers : the "Food Transition Pact" CUSTOMERS : WHICH CSR PERFORMANCE IN 2019 ? Carrefour's CSR COMMITMENTS AS REGARDS EMPLOYEES Skills development – and particularly digital skills and skills related to the food transition – are a major issue for us at Carrefour. It is a source of motivation for the teams and prepares the women and men of our Group for the future in large-scale retail, as well as increasing their employability. Training is a priority within the Carrefour Group. Every year, employees in all of the countries in which we operate receive an average of over 11 hours’ training. In addition to mandatory topics concerning health and safety, the strategic training priorities cover the main themes of the “Carrefour 2022” transformation plan. The “employees” CSR area comprises four main commitments: Act for people : growing and moving forward Act for efficiency : acting with simplicity Act for innovation : taking pride in transforming our profession Act for people : remuneration and decent wages for our employees OUR 2019 PERFORMANCE IN TERMS OF EMPLOYEES Follow us Group Carrefour Activities Stores Carrefour Governance Foundation & Solidarity The Carrefour Story Carrefour 2022 Strategy The Food Transition Digital Retail Strategy 2026 Finance Shareholder section Shareholders’ Meeting Carrefour Share Financial publications Regulated information CSR Method Performance Commitment Ethics and responsible business conduct Newsroom All news Horizons Blog HR Act For Change Diversity #Better Produce #Eat Better #Better Consume #Imagine The Future General terms Cookies policy Privacy policy Faciliti Déclaration d'accessibilité Hello and welcome to Carrefour Regarding cookies 🍪, it's up to you ;) Carrefour needs to place cookies or other technologies in order to: Ensure better site performance and safe navigation Submit content and / or personalized advertising according to your areas of interest Collect traffic and navigation statistics Our only goal: to improve our continuous services to provide you with the most qualitative experience possible You can change your mind at any time by setting your cookies.Learn more about our cookies policy.Learn more about our cookie policy ACCEPT ALL COOKIES COOKIES SETTINGS CONTINUE WITHOUT ACCEPTING