LOGIN MENU Contact Questions? Contact us! Our Member Service Center is available 24 hours a day, 7 days a week to help you with whatever you need. Need to contact a specific department? You can find all the information you need below. Mailing Address 1916 Black River Blvd. Rome, NY 13440 Phone: 800.388.2000 Fax: 315.339.2069 Email Us To send us a secure email, log in to Online Banking and then select contact us. Member Service Center Call us 24 hours a day at 800.388.2000 Fax: 315.356.3350 TeleLink: 800.232.4330 or 315.337.4373 Lost or stolen card? Department Contact Information Member Services Member Service Center 800.388.2000 Available 24 hours a day, 7 days a week. Lost or Stolen Credit Card 800.449.7728 Lost or Stolen Debit Card 866.820.0988 Account Security Concerns 800.388.2000 Call immediately if you have any security concerns related to your AmeriCU accounts Loan Workout & Recovery M-Th: 8AM-7PM; Fri: 8AM-6PM; Sat: 9AM-12PM 315.356.3111 866.263.7428 Fax: 315.356.3324 Check Reorder 877.838.5287 or log in to Online Banking and choose Additional Services CO-OP ATM Network 888.748.3266 www.CO-OPatm.org Talk with a Certified Financial Counselor Make an appointment here Mortgage Loans Credit Cards Insurance + Investments Business Make an Appointment NEW! Schedule your appointment online! You can now make an in-person appointment with an AmeriCU Member Relationship Advisor to: Open an account Apply for a loan Ask questions or service your account Apply for a credit card And more! MAKE AN APPOINTMENT Contact Form *Required information Personal Business First Name* Last Name* Preferred Method of Contact Email Phone Email* Phone Best Time to Contact Morning Afternoon Any Time Area of Interest* Mortgage Insurance Investments Other Message Equal Housing Lender - Federally insured by NCUA Membership restrictions apply Copyright © AmeriCU Credit Union. All Rights Reserved. Member Security Center Career Center Terms + Conditions Disclosures Privacy Policies Web Accessibility Contest Rules Holiday Closings Current Offers