button Crta. N640 Km 89 27192 San Salvador de Muxa - Lugo | 982 263 030 | 670 067 164 HOME NEW VEHICLES CARS FOR THE OCCASION APPOINTMENT + SERVICES THE GROUP CONTACT Returns Delivered Products The products to be delivered are obviously those that you have indicated in your purchase. However, if a product is not available and it is impossible to meet the delivery deadlines, you will be informed of this circumstance and you will be offered the possibility of recovering the amounts delivered within a maximum period of thirty days or you will have the possibility of accepting a substitute product with similar characteristics and of equal or superior quality. Return deadlines Automotor10 offers the option of changing cars during the first 15 days or 1,000 kilometers for another of the same or greater amount, in this case paying the difference. To make the change, the condition of the vehicle will be taken into account, and it must keep the same conditions in which it was delivered, both mechanically and aesthetically. Our certification department will compare its current state with that of the moment of delivery to the buyer, in view of the document of the general condition of the vehicle, approved and signed by the client at the time of delivery. However, if the damages presented by the vehicle were considered acceptable by our certifications department, the client could be given the option of deducting the reconditioning costs for their subsequent sale, without this implying any obligation on the part of Automotive10. Given that the car sold by Automotor10 has a minimum guarantee of 12 months, any defect or failure that may arise will be addressed within the aforementioned guarantee, this being no reason to exercise the option to change the vehicle. CONTACT Crta. N640 Km 89 27192 San Salvador de Muxa - Lugo 982 263 030 670 067 164 info@ditram.com OPENING HOURS Monday - Friday 09:00 am - 1:30 pm and 4:00 pm to 8:00 pm Saturdays 10: 00- 13:30 h Sunday closed FOLLOW US NEWSLETTER If you want to receive the best deals on used cars sign up here ABOUT GRUPO DITRAM We Schedule Telephone contact Where we are MOST WANTED MODELS Mercedes A Class Mercedes GLA Mercedes C Class Mercedes GLC Mercedes E Class TERMS Terms of use Shipping Returns Privacy Policy Way to pay USEFUL INFORMATION Legal warning 2 years warranty Subscribe to the Newsletter Financing © 2018 Ditram Group. All rights reserved