LOG IN TO SPG.COM HELP THE SITES OF OUR BRANDS LANGUAGE BOOK AND STAY OUR ENTERPRISE EMPLOYMENT TRAVEL PROFESSIONALS MEETING ORGANIZERS REAL ESTATE AGENTS NEWS LEADERSHIP THE VALUES OF OUR COMPANY OUR COMMITMENT TO PROVIDE QUALITY SERVICE GLOBAL CITIZENSHIP INVESTOR RELATIONS COMPANY PRESENTATION DIVERSITY AND INTEGRATION CONTACT US PRESENTATION OUR COMMITMENT TO PROVIDE QUALITY SERVICE STARWOOD PREFERRED GUEST SEND US AN E-MAIL CUSTOMER SERVICE OUR COMMITMENT TO PROVIDE QUALITY SERVICE At Starwood, we call the values we share “promises”. These promises guide our daily actions and ensure a common understanding of what we expect from each other. STARWOOD'S VALUES ARE: Take it a step further by taking actions that create lasting relationships and strengthen customer loyalty Work as a team through global actions that bring together all the links in our company Do the right thing by using common sense and respecting our guests, the communities in which we work, our colleagues, the managers of our establishments, our partners and the environment We take care to honor these promises in all of our interactions, including with our hosts. We are committed to building a company that provides a great work environment for its employees and wonderful and varied experiences for its customers. STACY, AMBASSADOR I am committed to providing highly personalized service and I believe that being able to put myself in our guests' shoes helps make their stay more pleasant and memorable. I strive to keep integrity, responsibility and respect in mind when working with hosts and colleagues to ensure I always do the right thing. EVANE, AMBASSADOR We are constantly looking for new opportunities to dazzle our guests. I take their experience to the next level by working closely with our global team to ensure we are available around the clock. I go above and beyond every day by providing exceptional customer service, showing impeccable attention, keeping the needs of our guests in mind and exceeding their expectations. ABDELLAH, AMBASSADOR I am delighted to assist my hosts with friendliness and efficiency. Every day, I take great pleasure in exceeding the expectations of my guests. I am proud to be a part of this exceptional service that brings Starwood's promises to life. SEARCH AND BOOK STARWOOD PREFERRED GUEST HOTEL DIRECTORY RESERVATIONS NEW HOTELS SPG COMPLEXES BEST RATE GUARANTEED HELP OFFRES TOUTES LES OFFRES OFFRES DES COMPLEXES OFFRES POUR LE SPA OFFRES DE NOS PARTENAIRES OFFRES GOLF OFFRES PLAGE OFFRES SPÉCIALES WEEK-END OFFRES ET STARPOINTS MÉDIAS ET INVESTISSEURS ACTUALITÉS PRÉSENTATION DE L'ENTREPRISE RELATIONS AVEC LES INVESTISSEURS CITOYENNETÉ MONDIALE NOTRE ENGAGEMENT À OFFRIR UN SERVICE DE QUALITÉ LEADERSHIP SITES ET SERVICES CARRIÈRES CHEZ STARWOOD CARRIÈRES CHEZ MARRIOTT ORGANISATEURS DE RÉUNIONS PROFESSIONNELS DU VOYAGE PROMOTEURS IMMOBILIERS FONCTIONNAIRES ET MILITAIRES CLUBS AUTOMOBILES VACANCES EN COPROPRIÉTÉ RÉSIDENCES POURQUOI RÉSERVER SUR CE SITE RESTEZ CONNECTÉ À STARWOOD HOTELS: VOIR PLUS OPTIONS MOBILES AVIS DES HÔTES Vous êtes sur StarwoodHotels.com Starwood Hotels & Resorts Autres enseignes Starwood > © 2016 Marriott International, Inc., All rights reserved. | AdChoices Website Terms of Use | Updated privacy policy statement