Learn more about COVID-19 vaccines. CLOSE ALERT FOR SESSION DURATION Search Physician Referral Menu Home / Patients & Visitors / Patient Relations & Patient Safety Patient Relations at Stamford Hospital Contact Patient Relations We can be reached Monday through Friday, 8:00 AM to 4:00 PM at 203.276.2590. On evenings and weekends, dial “0” and ask to speak with a nursing supervisor. If a patient or patient's family has suggestions, compliments, concerns, or requests regarding anything related to the hospital, we would like to help pursue explanations, get reassurances, or solve the problems. Following discharge, patients receive a Patient Satisfaction Survey. We welcome a candid evaluation of the hospital stay and experience. Our Patient Safety Hotline Patient Safety Hotline If you have a safety concern, please call us any time at 855.571.0887. You may file an anonymous report online. We want your voice heard! No concern is too big or too small. If you have a safety concern, please call us any time at 855.571.0887. You may file an anonymous report online. Our team is ready to accommodate any concern and protect your privacy. And our multi-lingual representatives provide assistance in 100 languages. What is the Patient Safety Hotline? Stamford Health launched a Safety Hotline. This confidential external hotline will accept reports about safety concerns 24 hours a day/7 days a week. Our purpose in implementing this hotline is to provide a way for the entire Stamford Health community to become involved in our safety program. Who can call? Anyone, including patients, families, vendors, employees, and physicians. The goal is to improve the safety environment for patients, families and employees and to decrease harm. What type of concerns can be reported? A potentially unsafe situation. Potentially hazardous conditions. Harm to the health and safety of employees, patients, or visitors. Lack of follow-up to previously reported concerns. May be related to patient care, facilities, equipment use, and chemicals. Is it available in other languages? Operators are available in over 100 languages. What happens to my report? The report is sent to the Risk Management and Security departments for initial review and investigation. Follow-up may be required by another department. Can I remain anonymous when I call the Safety Hotline? Absolutely. The Hotline accepts anonymous calls. Can I file a report online instead? Yes. Reports can be made via the web here: stamfordhealth.alertline.com If I make an anonymous report, how do I learn about the outcome? The operator will provide a report number and a call-back number. A response will be available on the Safety Hotline within 10 days of the report. After you call back with the report number, the organization’s response will be read to you. For non-anonymous reports, we can advise you directly about the follow-up to your report. What benefits do we expect from the Safety Hotline? Decreased harm and injuries. Increased culture of safety. Increased patient and employee satisfaction. Increased reporting. Sharing of best practices across the organization to improve safety and decrease harm. Who can I call with questions about the Safety Hotline? Contact Ruth Cardiello at 203.276.2526 or rcardiello@stamhealth.org. scroll to top of page Stamford Health Bennett Medical Center One Hospital Plaza P.O. Box 9317 Stamford, CT 06904 Hospital Main Number 203.276.1000 Need Assistance? Call to find a physician or register for an event: 1.877.233.WELL (9355) Call Me Back Healthcare Professionals Medical Staff Membership For Physicians Nursing Medical Residency CME SH Connect Stay Connected Newsroom HealthFlash Blog Subscribe to the Stamford Health Newsletter Publications Privacy Policy Non-discrimination Terms of Use Patient Rights Interpreter Services: EnglishEspañol (Spanish)Русский (Russian)Polski (Polish)Kreyòl Ayisyen (Haitian Creole)Arabic (ةيبرعلا)Shqip (Albanian)简体中文 (Simplified Chinese) Français (French)Ελληνικά (Greek)हिंदी (Hindi)Italiano (Italian)한국어(Korean)Português (Portuguese)Tagalog (Tagalog)Tiếng Việt (Vietnamese) © 2021 Stamford Health. All rights reserved. Our website uses cookies This website uses cookies to give you the very best experience. Your continued use of this site is considered permission by you to use cookies in this manner. Please review our Privacy Policy and Terms of Use for more information about the data we collect and the types of cookies we use. Please note, if you link off our website to a 3rd party site of any kind, that website has its own terms and conditions. Accept and Close " "