Purpose Home FAQ site map Home > Contact: Commercial Equipment Household equipment Commercial equipment Industrial electronic control equipment Industrial equipment IT solution Regenerative medicine General inquiry Before contacting us ... The "Frequently Asked Questions" page contains the most frequently asked questions and answers from our customers. We also answer familiar questions, so please use it. FAQ Business equipment Telephone inquiries Gas appliances / housing equipment related products Request for repair "Repair reception center" (24 hours a day, 7 days a week) ■ Correspondence contents at repair reception center Accepting repairs, checking the progress of repairs, and explaining simple error details From a regular phone (open all year round) From mobile phones (24 hours reception) * Please have the postal code of the repair address ready at the reception so that you can make a smooth request. Consultation other than repair "Customer consultation room" (open all year round) ■ Correspondence contents in customer consultation room 1. Confirmation of repair progress, 2. Consultation on products and technology, 3. Other consultation (Guidance will be played, so select the number above.) Customer Service Office (Reception hours: Weekdays 9: 00-19: 00, Saturdays, Sundays, and holidays 9: 00-17: 00) * Please note that the phone call will be recorded for confirmation and accurate response. Other inquiries by phone For inquiries to each department, please see "Corporate Information → Support Sales Office" . Please use the "Inquiry Form" for opinions and questions regarding our company and this website . Business equipment Internet inquiries Emails are accepted from 9:00 to 5:00 pm on weekdays. After hours, we may respond after the next business day. Also, please note that it may take some time to answer depending on the content of the question. Return to top of this page Home solution Product lineup Important product information Long-term use product safety inspection system View the catalog of household equipment Business solution Product lineup View the catalog of equipment for corporations Contact Us Household equipment Commercial equipment Industrial electronic control equipment Industrial equipment IT solution Regenerative medicine General inquiry After-sales support download About parts supply of old products About repair reception Error code table After-sales support system site map privacy policy About using the site About universal design Link Collection