TOPICS INDUSTRIES JOIN ABOUT BEL BRA DEU ENG FRA ITA LOGIN Focus On CASE STUDY P&O FERRIES: NEW SAP HYBRIS MULTICHANNEL COMMERCE PLATFORM FOCUS ON: ECOMMERCE, HYBRIS Customer: P&O Ferries P&O Ferries, the UK's leading ferry company with routes connecting the UK to France, Belgium, Holland and Ireland, has embarked in a transformational programme to introduce a new B2C ecommerce platform based on SAP Hybris. The company has selected Portaltech Reply as the partner to assist in replace its existing eCommerce platform for Tourist business with the SAP Hybris Multi-Channel Commerce Suite. The legacy systems the company has been using made it very hard for P&O Ferries to compete in the market, as any improvements to the existing platform were very costly and time consuming. On the other hand, the solution developed by Reply is very flexible and allows P&O Ferries to use a single platform for managing different channels (online, mobile and call centre), providing a more flexible offering to customers and leveraging best-practice capabilities, while at the same time creating a consistent user experience. Because both the marketplace and customers are changing, P&O Ferries is now also expanding into selling ancillary services provided by third parties. RELATED CONTENTS AUTOMOTIVE E-COMMERCE RESEARCH E-COMMERCE TRENDS: MOBILITY AND CAR SALES A generation of digital progress has disrupted the mobility sector's control of customer interaction. What’s trending in the automotive e-commerce market? Now is the chance to set new standards for mobility. A TREND SONAR REPORT ECOMMERCE CASE STUDY IGNITING ECOMMERCE Though BIC products are easily found on store shelves around the globe, they needed a way to increase sales online. Sagepath Reply responded with designing and developing a new ecommerce site to serve as BIC's premier online destination in the U.S. ECOMMERCE CASE STUDY ADDING CHEERS TO YOUR CART The Sazerac House in New Orleans is an interactive destination that tells history of the famous cocktail with tours, tastings, and, of course, shopping. To provide an ecommerce destination, a Magento website was created by Sagepath Reply to be just as spirited as the home of the first cocktail. This website installs third-party cookies, after explicit user consent, to allow visitors of the Reply websites to be recognized by third parties during their navigation on third-party platforms and be informed about Reply initiatives possibly promoted on these platforms. This website does not use first-party cookie. For more information about the processing and the opt-out option you may read our Privacy Policy. By selecting “Accept” you agree to the use of third-party cookies.ACCEPT DECLINE Reply © 2021 - Company Information - Privacy (New!)