CAREERS SUPPORT HOME INTELLIGENT ANALYTICS PLATFORM ROBOTIC AUTOMATION DATA COLLECTION COMPANY CONTACT US Deep Sensors + API connectors + Web services + Logs = Everything DEEP SENSOR TECHNOLOGY System Sensor Collects System Health data, including: Memory, Performance, Lock-Ups, Reboots, Failed Logins & more. Session Sensor Collects all Event data from log-in to log-out session wide at scale across the enterprise. Activity Sensor Collects Application Usage data across all types of applications, including: Thick-Client, SaaS, Mainframe & more. Process Sensor Tracks the end-to-end Lifecycle of any process across users, systems and time. Transformational Data Collection We Gather Everything Deep Sensors provide the most powerful, full spectrum data collection capability in the industry. Cicero pioneered this unique technology and approach to in order to solve the age old problem of comprehensive data collection. Simply put, we gather everything that happens at your endpoints, all empirical data from all users, from all systems, from all applications. Regardless of source, our Deep Sensors seamlessly connect with ease, including: Windows, UWP, .NET, WPF, Java, Web, Mainframe, Text, Citrix and VMWare. The Cicero Aggregation Engine completes and contextualizes our Deep Sensors by quickly and efficiently consuming data from any number of external sources and types; log files, direct database access, spreadsheets and web services. Better Data = Better Decisions Get a Complete View The combination of Deep Sensors and data collection via more traditional means (logs, APIs, web services, etc.) results in a complete view into process otherwise unavailable. Through a full spectrum of data, you have complete clarity as you analyze, dissect and optimize your workflows and processes. Whether you employ your existing systems or use the Cicero Suite, your team can make the right decisions to transform efficiency, quality and compliance. We integrate on the platform level, API connectors, Web Services and Log Files all within a single solution. The result is the ability to support a diverse range of use cases across the enterprise and the capacity to drive greater ROI. EXAMPLES OF INTEGRATED TECHNOLOGIES [ at the platform level ] → Adobe → ADP → Amazon S3 → Atlassian → Avaya → Cisco → Citrix → Conﬂuence → Docusign → Enterprise Wikis → Genesys → Google G-Suite → Google Search → Microsoft Dynamics → Microsoft Ofﬁce → Netsuite CRM → Office 365 → Oracle → Paychex → Salesforce.com → Sage → Seranova → ServiceNow → Sharepoint → Sugar CRM → Talkdesk → Thinapp → Workday → Zendesk and, many, many more! Open Data Interfaces Your data to be used and consumed as you see fit. All data may be used with the Cicero Suite or leveraged by other tools at any point. Data belongs to you and is available for consumption by other tools with no retstrictions. Some customers use our suite for business users and existing analytical tools for power users. Brochures Integrations DOWNLOAD Data Collection DOWNLOAD SIMPLY SMARTER Leverage Your Existing Investment Our software quietly lays on top of your existing systems, to bring you greater automation and insight. Multi-Vendor Integration, DONE! Out-of-the-box, we integrate with the most gigantic list of enterprise systems and applications...it’s like magic! Simple to Implement & Use We put great power in the hands of business folks, with a simple & powerful UI...zero programming required. Get to know Cicero For over 15 years, Cicero has helped contact center and back-office organizations improve the productivity and performance of their critical resources: people, systems and processes. MORE Copyright 2020 - Cicero Inc. PRIVACY POLICY TERMS OF SERVICE