RVA Burger Menu Richmond Quick Links VIRTUAL CITY HALL SOCIALS PAGE CITY NEWS BACK TO DEPT Contact Us Phone (804) 646-5823 Email Brandie.Carter@richmondgov.com 900 E. Broad Street, 5th Floor, Suite 501 Richmond, VA 23219 USA Monday - Friday 8:00 a.m. - 5:00 p.m. (Offices Closed on City Holidays) Telephone: (804) 646-5823 Fax: (804) 646-6035 Our Office The Office of the Deputy Chief Administrative Officer for Human Services (DCAO HS) oversees and coordinates the direction and focus of the following City internal departments, offices and programs: Justice Services, Social Services, Parks, Recreation and Community Facilities, Office of Aging and Disability Services, Office of Immigrant and Refugee Engagement, Office of Community Wealth Building, Office of Equity and Inclusion, Office of Children and Families and the Homeless Services Liaison. The Office also serves as the liaison to the following external quasi‐independent and/or State Agencies with a Richmond City focus: Richmond City Health District, Richmond Behavioral Health Authority, and the Richmond Public Library. The Office oversees the internal agencies, and ensures program accountability for meeting the health and human service needs of the City of Richmond’s residents and visitors. The programs, activities and initiatives of The Office of Human Services' agencies protect and safeguard children, families and adults in need and help to build and sustain resilient communities to enhance the quality of life for Richmond residents. The Office of the DCAO works to align implementation and funding strategies across human service departments and non-departmental agencies. Areas of focus for the DCAO HS are fostering upward economic mobility; improving the health, education and well-being indicators for children, youth and emerging young adults through comprehensive social services; sporting and outdoor activities; employment and youth leadership opportunities; family stability; workforce development; support for vulnerable citizens; and meeting the needs of seniors and persons with disabilities. The overarching objective of the office is to align the services and resolve in the portfolio to support a community wealth building framework for the citizens of Richmond. Our Mission The mission of the Office of the Deputy Chief Administrative Officer for Human Services (DCAO-HS) is to provide executive policy direction and support to its cluster of agencies. The DCAO for Human Services works to align implementation and funding strategies across human service agencies and non-departmental partners. Our focus is on improving the health, education, and well-being of children, youth, families and elders through comprehensive social services, youth employment and leadership opportunities, as well as through our early childhood development initiatives. Family stabilization and the needs of seniors and persons with disabilities are additional areas of focus for our office. Office of DCAO of Human Services -Staff Footer menu Accessibility Auditor Reports FOIA Privacy Policy RVA 311 Tech Issues Emergencies: Call or text 911 Non-Emergency Police: Call (804) 646-5100 Report issues at rva311.com Information and Non-Emergency Services: Call 3-1-1 900 E. Broad Street, Richmond, VA 23219 Hours: Monday - Friday, 8am - 5pm Mayor Levar Stoney Select language Select Language English Afrikaans Amharic Arabic Armenian Bengali Bosnian Chinese (Simplified) Filipino French Haitian Creole Hindi Hmong Italian Khmer Korean Kurdish (Kurmanji) Lao Mongolian Myanmar (Burmese) Nepali Persian Portuguese Punjabi Russian Somali Spanish Sudanese Swahili Thai Turkish Urdu Uzbek Vietnamese Yoruba Zulu RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción, llame al 804-646-0145.