Government Doing Business Services How Do I... SOCIAL Search HomeGovernmentDepartmentsCommunity Services Community Services For the health and safety of staff and those we serve, appointments with Community Services staff will continue to be over telephone or video conference whenever possible. Although the department lobbies in Cottage Grove, Forest Lake, Stillwater and Woodbury are open, there is limited capacity. When required, in-person meetings are by appointment only. To schedule an appointment, call your worker or call 651-430-6455. Community Services lobbies in both Cottage Grove and Forest Lake will be closed from noon to 1 p.m. daily. If you need to submit paperwork, submit it via email to CSES@co.washington.mn.us, online HERE, fax 651-430-6605, or mailing to P.O. Box 30, Stillwater, MN 55082. Paperwork may be submitted in-person at document drop boxes outside service locations or at one of our lobbies; however, other services at those locations are limited. Washington County COVID-19 resources Rent relief is available through the COVID-19 Emergency Rental Assistance program to individuals and families who have experienced hardship due to the pandemic and need assistance to pay rent or utility bills dating back to March 13, 2020. Washington County is working in collaboration with Minnesota Housing and several other local jurisdictions on this program. More information, including the application, is available on RentHelpMN. Those having financial problems due to COVID-19 may be able to apply for financial help. Immigration and public benefits - The federal public charge rule went into effect Feb. 24, 2020. The U.S. Citizen and Immigration Services (USCIS) issued a notice that testing, treatment and preventive care related to COVID-19 will not be included in public charge determinations. Does Public Charge Apply to You? English, Hmong, Karen, Somali, Spanish COVID-19 updates for Child Care Providers Emergency Social Services and After Hours Child Protection (after 4:30 p.m. or on weekends) Call Crisis Response - 651-275-7400 Report Child Abuse or Neglect If you want to make an immediate oral report of physical or sexual abuse, neglect or exploitation of a child, click link and fill out the report of child abuse or neglect, or call 651-430-6457 Minnesota Adult Abuse Reporting Center (MAARC) to make a vulnerable adult report, or call 1-844-880-1574. If the vulnerable adult is in immediate danger, call 9-1-1 Mission Statement Individuals and families will be safe, independent, and able to meet their basic needs. Community Services works in partnership with public and private agencies to help individuals and families be safe and successful. The department provides a wide array of services to eligible citizens. Individuals and families who need assistance in any of the following areas are encouraged to contact the department: Adoption Aging Child abuse or neglect Child care Child support Chemical dependency Intellectual and developmental disabilities Elderly abuse or neglect Employment assistance Financial assistance Licensing of child care homes Licensing of foster care homes Medical assistance Mental health Veterans Services Goals Children and adults who are vulnerable, disabled, mentally ill, or chemically dependent will be safe and healthy. Veterans, job seekers, and other eligible persons will receive the support needed to remain or become self-sufficient. Timely, respectful, and cost-efficient services will be delivered to all customers. Culturally responsive environments will be fostered to promote diversity and inclusion for all people. Disclaimer Note: The information contained in the following material is subject to change without notice. The content has been reviewed, but should in no way be interpreted as creating a legal or otherwise basis for the provision of a specific service to a specific family situation. CONTACT US JENNIFER CASTILLO Director, Community Services Phone: 651-430-6455 Toll-free: 1-844-711-1907 Fax: 651-430-6605 Emergency Social Services and After Hours Child Protection (after 4:30 p.m. or on weekends) Call Crisis Response 651-275-7400 Email HOURS Monday - Friday 8 a.m. to 4:30 p.m. LOCATIONS Cottage Grove Forest Lake Stillwater Woodbury QUICK LINKS Community Services Civil Rights Plan Family Resources Directory Limited English Proficiency Plan Medical Assistance Fraud, Waste, and Abuse Compliance Manual HIPAA Notice View All Diversity, Equity, and Inclusion Adult Protection Alcohol and Drug Abuse Services Child Care Assistance Child Care Licensing Child Support Children's Services Crisis Response Disabilities Economic Support Family Support Grant (FSG) Foster Care Licensing Homeless Resources and Housing Information Mental Health Person-Centered Culture and Practice Veterans Service Office Transportation Workforce Development HELPFUL LINKS Site Map Accessibility Copyright / Privacy Legal Notice Government Websites by CivicPlus® FAQS How do I contact my county commissioner? Where can I find information about the Minnesota Government Data Practices Act? How do I contact a county department? Where can I find the answers to my frequently asked questions? How do I apply to become part of a county advisory commission or board? P.O. Box 6, 14949 62nd St. North » Stillwater, MN 55082-6132 » 651-430-6000 » 651-430-6246 (TTY) »  Washington County is an equal opportunity organization and employer Enable Google Translate