For the home For business and public sector For global business Coronavirus English My Account Menu TLS To give our customers higher levels of privacy and protection, we've increased our online security by upgrading to TLS1.2. What is your new online security level, and what can I do if I can't use your website? To give our customers higher levels of privacy and protection, we've increased our online security by upgrading to TLS1.2. This means that some web browsers are no longer able to access parts of our website. Here are some simple ways to continue using our website, and benefit from a more secure experience in future: Choose a new browser If you already have a different browser installed, why not give it a try? Alternatively, you can download the latest versions of these browsers: Google Chrome Microsoft Internet Explorer Mozilla FireFox Change the settings in your existing browser Updating the settings in your browser to enable TLS1.2 will allow you to continue using our website. How to update Microsoft Internet Explorer Open Internet Explorer. From the menu bar click the Tools menu and select Internet Options (or hold down the ALT key on your keyboard and press the letter T). Click the Advanced tab. Scroll down to the Security section and tick the boxes. Use TLS 1.2 as shown below: Click the 0K button. Close your browser and restart Internet Explorer to make the change. For the home For business and public sector For global business BT Group Legal disclaimer Regulatory and legal statements Privacy policy Cookies Accessibility Contact us Careers Sitemap © BT 2021