Italian English (UK) +39 3348636861 info@customerexperienceitalia.it HOMEWHO WE ARE WHAT DO WE DO NEWSEXPERIENCE CONTACTS We keep Our call center agents shift customer interactions between different contact channels to improve the experience and keep costs down Logic of displacement and migration Find the lowest cost to solve customer problems by promoting cross and up-selling ; Migrate according to a predefined ROI- driven business logic , favoring automatic support for basic support requests; Optimally balance automated support with self-service and personalized interaction, giving customers the best possible digital shopping experience coupled with the best possible ROI for the business. TAGS: ROI , Up-selling , cross-selling , communication channels , sales channels CONTACTS INFO CUSTOMER EXPERIENCE ITALIA Via Ottavio Revel 16, 10121 Turin T. +39 3348636861 info@customerexperienceitalia.it FOR YOUR BUSUNESS Contact center network Strategic management Technology and analysis Quick and transparent operations USER MENU Login © 2015 Customer Experience Italy. All Rights Reserved. SHARE ON YOUR SOCIAL PROFILE Share This