If you have many opportunities to receive calls at work, why not consider using a telephone agency? Especially when there are few people, if you receive a lot of calls, your main business will be overwhelmed, but if you use a telephone agency, you can concentrate on your main business. Service content of the agency What a telephone agency can do To put it simply, the telephone agency service is a service that responds to incoming calls on behalf of companies and sole proprietors. The telephone-enabled service is to respond to incoming calls, so make a call instead ... Read more » People who should use the telephone agency On the phone, you can't see the other person's face and you can't tell things with facial expressions or gestures. Conversation is the only way to communicate. Therefore, in some cases, the correct information may not be transmitted and may be misleading. NS… Read more » How to choose a good agent When thinking about incorporating a telephone agency, many people may be wondering which company to choose because of the very important role of interacting with important customers. The phone is for communicating while we can't see each other ... Read more » Service price quotes By knowing the market price of the service fee, you can know what kind of company to choose. Here, we will introduce the market price according to the content of the service, so you can select the best service you should choose by reading. How much is the service fee Service charges and their contents Balance between service charges and market prices Setting charges for telephone agency 電話代行サービスは、企業や個人事業主に代わって、かかってきた電話に対応するというサービスのことです。電話の応答やその内容を伝えてくれるサービスで、オフィスに長く滞在することが難しい場合には大いに役立ちます。電話代行のサービスは様々な業者が行っており、その料金は業者ごと、あるいはサービスプランごとに大きく異なります。安いという理由だけで選んでしまうと、サービスに満足できないなどといったことになるので注意が必要です。電話代行サービスの料金は様々ですが、料金設定の方法はおおよそ似ています。そのため料金設定の方法を知れば、そのサービスが高いのか、お得なのかを知ることができるでしょう。 基本的に電話代行サービスの料金は、月毎にかかる基本料にプラスしてオプション料金という形をとっていることが多いです。かかってきた電話の対応や内容の伝達といった基本的なサービスに、注文受付やクレイマー対応などといった追加のサービスを加えていくごとにオプション料金がかかるという設定になっています。基本料金は、その月にかかってくる電話の回数によって決まるものです。かかってきた電話の回数が少なければ安く、多ければ高額です。なお、この価格は9時から17時まで対応した料金であり、夜間や休日の料金はより高くなります。 電話代行の料金の相場 The market price of the monthly basic charge for the telephone agency service is about 5,000 yen if the number of calls per month is 50 or less. If the number of calls is up to 100, it will increase to about 10,000 yen, and if the number of calls is up to 200, it will increase to about 30,000 yen. Even if you have a contract with a plan of up to 100 times and the number of calls received in that month is 50 or less, the charge is not so cheap. Even if you have a contract with a plan of up to 100 times, if you receive 100 or more calls, the market price is set to add about 100 to 150 yen for each call. For plans that include nights and holidays, the price will be higher, and the market price is about 50,000 with 50 or less calls. If you have fixed business hours, you should avoid including nights and holidays. It is a market price to the last, and the price is often high when dealing with high quality. Various services such as reschedule, secretarial agency, message inquiry, and multilingual support will be added to the monthly basic fee as options, and the higher the number of options, the higher the fee. Options that are complex and require high capacity also have higher additional charges. What kind of service to add by telephone agency is the point to utilize the telephone agency service at a good price by comparing the market price and the business content and considering the balance. Service content of the agency Correspondence of incoming calls Persons with effective telephone agency How to choose a telephone agency Service price quotes Telephone agency contract plan Price and service confirmation required © Copyright Phone Substitute . All Rights Reserved.