Home » For companies » Maintenance » Remote support Connections Equipment and services Communication Maintenance Customer service Maintenance Remote support Local support Design The remote support service helps in problem situations Often in small problem situations, it is not advisable for an expert to go to the site to find out the fault situation, but we can quickly connect to the device remotely over the Internet and remove the cause of the problem, or alternatively we can pinpoint the cause of the problem. This operating model is a fast and cost-effective way for our customers to solve unwanted problem situations. We provide remote support services in the Windows operating environment for MS Office programs and software provided by Lounea. Workstation support includes: A device-specific application to install Phone / remote support on weekdays from 8am to 4pm Installing updates on the workstation in the background Installing software on a workstation remotely Configuring settings (eg F-Secure, Outlook, printers) Software support for MS Office programs, F-Secure PSB, Storage Service and other Lounea remotely managed service products. Instructions for using the computer remotely TAKE CONTACT Name E-mail Phone Subject Subject Products and services Billing Stock matters Message LOUNEA PALVELUT OY Tehdaskatu 6 24100 Salo CUSTOMER SERVICE 0800 30 300 0800 304000 (Sastamala) BUSINESS CUSTOMERS 0800 30 301 0800 304001 (Sastamala) FAULT MESSAGES 0800 30 304 0800 90619 (Sastamala) EMAIL LOGIN LOCATIONS Sliver Gravel Forssa Lohja Loimaa Used Sastamala FOR INDIVIDUALS Smarter Home Internet connections TV and entertainment Telephone subscriptions Customer service and support FOR COMPANIES Connections Equipment and services Communication Maintenance Customer service FOR HOUSING COMPANIES Connections TV services Take contact LOUNEA Company Jobs To shareholders © Lounea 2014 Implementation Sofokus Oy Registry description Direct Marketing Registry Statement Sitemap