NEW IDEAS IN PACKAGING HOME ABOUT BLOG ARCHIVES BUY NOW! CONTACTS CUSTOMER SERVICE COUNTS DURING THE HOLIDAYS HomeBrandingCustomer Service Counts During the Holidays “This holiday season, like everything else in 2020 is ... going to be unprecedented,'' says Brie Carere, executive vice president and chief marketing and communications officer for FedEx Corporation when asked about this year’s holiday deliveries in USA Today. What can you do to help ease some of your customers’ angst during the holidays? When circumstances are out of your control, control whatever you can. In this case: Communicate. Communicate. Communicate. Expect delays in shipping? Tell your customers as much. Be available to answer questions and provide updates. Email and Text Messaging: Keep them updated on the status of their shipment so they know YOU know how important their shipments are to them. Social Media: Place a banner on your website and pin a post to the top of your Facebook telling customers there may be a delay in your shipments and you and your team will do their very best to get their packages to them on time. Brand Your Package with Positivity: Custom print packaging tape to add a little cheer to your shipment packaging. “Stay Safe and Be Well!” “Smile” “BeKind” “#inthistogether” Be Available: Answer emails, respond to comments on social media and your website, treat your customers with an extra dose of kindness and patience. Everyone is experiencing the impact of the pandemic and some manage better than others. Providing affordable and creative quality solutions for shipment packaging is what we do at MrBoxOnline. Let us help you this holiday season. Call us at (954) 572-2500 or (800) 231-8806, or send us an email at David@MrBoxOnline.com. December 3, 2020 Admin Permalink Branding, Packaging Products, Packaging Supplies Custom Printed Boxes, Packaging Tape, Shipping Boxes, Shipping Supplies No Comments 2122 0 0 Written by Admin View all posts by: Admin RELATED POSTS KEEP FOOD FRESH AND PACKAGING PRETTY WHY OWNING YOUR BRAND STORY CAN IMPROVE WINE SALES DURING COVID-19 BUSY AT-HOME ETSY SELLERS – UP YOUR BRANDING GAME WITH CUSTOM-BRANDED SHIPPING BOXES COVID-19 SAFE DISTANCE PROGRAM LETS YOU SHOP MRBOX SAFELY Comments are closed. CATEGORIES Branding Breakroom Supplies Bubble Wrap Corrugated Products Foam Coolers Janitorial Supplies Made in America Moving Supplies Office Supplies Packaging Products Packaging Supplies Previous Newsletters Printing Safety Supplies Tape Tape Art Uncategorized Warehouse Supplies Wine and Beer Shippers ARCHIVES March 2021 December 2020 October 2020 August 2020 June 2020 April 2020 February 2020 December 2019 October 2019 September 2019 August 2019 July 2019 June 2019 May 2019 April 2019 March 2019 February 2019 January 2019 December 2018 November 2018 October 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 February 2018 January 2018 December 2017 November 2017 October 2017 August 2017 July 2017 June 2017 May 2017 April 2017 March 2017 February 2017 January 2017 December 2016 November 2016 October 2016 September 2016 August 2016 July 2016 June 2016 May 2016 April 2016 March 2016 February 2016 January 2016 December 2015 November 2015 October 2015 September 2015 August 2015 July 2015 June 2015 May 2015 April 2015 March 2015 February 2015 January 2015 December 2014 November 2014 October 2014 September 2014 August 2014 July 2014 June 2014 May 2014 April 2014 March 2014 February 2014 January 2014 December 2013 November 2013 May 2012 April 2012 March 2012 January 2012 COMPANY ABOUT FAQ PRIVACY SITE MAP SHIPPING & RETURNS LEGAL INFORMATION SHOPPING QUICK LINKS PRODUCTS CORRUGATED BOXES CUSTOM BOXES LUCKY DOG BRAND™ PACKAGING MATERIALS WINE SHIPPERS BEER SHIPPERS FOAM WINE SHIPPERS SUPPLIES JANITORIAL SAFETY SUPPLIES WAREHOUSE OFFICE SUPPLIES FREE GIFTS CLEARANCE MOVING SUPPLIES NAVIGATION HOME ABOUT BLOG ARCHIVES BUY NOW! CONTACTS 5201 Nob Hill Road Sunrise, FL USA 33351 Telephone: (954)572-2500 Toll-free: (800) 231-8806 © 2021 | PRIVACY POLICY