CARE HOMES CAREERS FIND A CARE HOME CONTACT US Richard Pearman Business development director I studied social policy at university and joined Care UK because I wanted to contribute to meaningful change in the care of older people. Many of the services we deliver today have come from activities I’ve been involved in during my time with Care UK, and when I look back I’m very proud of how we much we have evolved and developed – from the early days of focusing on government contracts to becoming the fastest-growing operator in the self-pay field today. I think it’s crucial to take the time to talk to home managers, residents, their relatives and carers about what’s happening in their home. It’s the best way to discover what needs to improve and how to bring that about. You get a perspective on life that you can’t get from anywhere else. I’ve learnt much more about how to improve what we do from those conversations than anything else. There’s a fantastic culture in Care UK of people striving to make others’ lives better. Our colleagues work incredibly hard to make that happen, and they do so with immense good spirit. Our sector can be very challenging, but we meet the challenge head-on with hard work, commitment and a big heart. TOP About Care UK Press & media Feedback & complaints Careers at Care UK Legal & regulatory information Privacy & data policy Cookies policy Care UK ©2021 - All Rights Reserved

CARE HOMES CAREERS FIND A CARE HOME CONTACT US Getting in touch Customers & families Whether you are looking for information, wishing to provide feedback, our team always loves hearing from our current customers and are ready to help. Would like to speak with someone Our customer support team would be happy to help and support you. 0330 165 1330 All calls are charged at a local rate. This line is open from 8.30am and 5pm, Monday to Friday (excluding public holidays). If you would rather that one of our team called you back please fill in the form below. Request a callback Enquiry Would like to leave us feedback We’d love to hear about your experience – good and bad – of using our services so we can improve what we do. Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit. Give us you feedback Feedback I give consent to publish my comments on careuk.com Our complaints process If you would like more information relating to our complaints policy and process please visit here. TOP About Care UK Press & media Feedback & complaints Careers at Care UK Legal & regulatory information Privacy & data policy Cookies policy Care UK ©2021 - All Rights Reserved Welcome to Care UK. To provide a more relevant experience for you, we use cookies to enable some website functionality. Cookies help us to deliver content tailored to your needs and location and enable you to share that content more easily on social media. For more information, please review our Cookies Policy and Privacy Statement. MANAGE MY COOKIES YES, I'M HAPPY