LOG IN MENU LEGAL INFORMATION Complaints handling Complaints handling. At Pensum, we strive to satisfy our clients. If for any reason you are not satisfied with the service at Pensum, you should contact us as soon as possible. If you have a complaint, please contact your advisor at Pensum in order to clarify the matter first. If no solution is found, you can proceed by contacting the complaints managers at Pensum. Written complaints should be enclosed with copies of the relevant documents, and a mentioning of which employees at Pensum you have been in contact with, and the time those contacts occurred. If the complaint is considered a simple error or misunderstanding this will be remedied as soon as possible. If we cannot respond to your request within 14 days from the time we receive the complaint, you will receive written information about this as well as information on the further processing of your case. It is Pensum’s ambition to deal promptly with complaints, efficiently and in a careful manner. Send your complaint to: Pensum Asset Management S.A. Claus Starling 41, Boulevard Royal L-2449 Luxembourg Email: claus.starling@pensum.lu Or Pensum Asset Management S.A. Hannah Kissi 41, Boulevard Royal L-2449 Luxembourg Email: hannah.kissi@pensum.lu HOME OUR COMPANY INSURANCE BROKERAGE OUR OFFICES LEGAL Registration and supervision Complaints handling Copyright © 2021 Pensum Group AS. All rights reserved.

LOG IN MENU PENSUM Our mission Our business proposition. Based on each customer’s specific needs for asset management, insurance and pension solutions we offer tailored and thoughtful product solutions based on the current market range. This means a transparent, vendor independent and honest behavior from our side – where competence, availability and experience are always included as part of our personalized service. Our vision. Our clients, our ambassadors. HOME OUR COMPANY Our history Our mission Our team INSURANCE BROKERAGE OUR OFFICES LEGAL Copyright © 2021 Pensum Group AS. All rights reserved.

LOG IN MENU Property insurance For someone who owns or manages various types of property, we offer tenders, administration and damage follow-up. The employees of Pensum have a broad competence and long experience in dealing with property owners’ insurance needs, both real estate companies and homeowners. HOME OUR COMPANY INSURANCE BROKERAGE Currently Non-life insurance Property insurance Combined business insurance Liability insurance Transport insurance Special insurance Personnel insurance Guarantee Rent guarantee Building guarantees according to Norwegian Standards Guarantees according to the Housing Construction Act About Norwegian Standard (NS) Private Companies Occupational pension Norwegian Golf Course Insurance Enterprise Insurance Art Insurance Sport Training Center Insurance OUR OFFICES LEGAL Copyright © 2021 Pensum Group AS. All rights reserved.