Lloyd's USA Bermuda Ethos LLOYD'S Claims Claims are at the heart of any insurance contract. At Ascot, we know how concerned clients are about what happens if they need to make a claim. Our unique Claims Management Model is based on a fair and even-handed approach to claims handling that provides clients with an efficient and effective method of addressing a broad spectrum of claims, varying in size and complexity. We’ve placed the highest priority on quick, proactive and transparent responses to all claims. Claims are triaged the moment they enter our system to ensure the right adjuster is handling the right claim. Claims with no issues are immediately handed off to a third-party administrator to ensure that valid claims are paid quickly. More complex claims are dealt with in-house. Our claims team works closely with underwriters, legal experts and our executive team to ensure clients get a consistent and accurate determination of a claim in an expeditious, fair and even-handed manner. Our unique Claims Management Model has consistently outperformed the market and our peers in claims handling, based on UK regulator data. All of which makes a significant difference to our clients when it matters most. Neil Dalton DIRECTOR OF CLAIMS James Short HEAD OF MARINE & ENERGY CLAIMS Stuart Wright P&C CLAIMS MANAGER Stephen Chapman MARINE CLAIMS MANAGER QUICK LINKS CONTACT CAREERS CLAIMS OUR AFFILIATES AMFED ETHOS SPECIALTY LEGAL ASCOT UK TAX STRATEGY ANTI-SLAVERY STATEMENT BOARD DIVERSITY POLICY CONNECT LINKEDIN © ASCOT GROUP 2021 TERMS & CONDITIONS COOKIE & PRIVACY POLICY

Lloyd's USA Bermuda Ethos LLOYD'S Casualty Fac From Dallas, we offer casualty reinsurance products to North American customers, for risks that are traditionally placed with domestic reinsurance markets. With over 50 years of combined reinsurance underwriting experience in Dallas, our underwriting is centred upon extensive expertise and longstanding partnerships with clients and brokers in North America. Scott Beall PRESIDENT, CASUALTY Lex Smart CHIEF UNDERWRITING OFFICER, CASUALTY Marguerite Fobes ASSISTANT UNDERWRITER Get in Touch Related News & Insights PRESS — NOVEMBER 12, 2021 Mitch McBain joins Ascot Bermuda as Head of Management Liability PRESS — NOVEMBER 9, 2021 Ascot appoints Will Chen as U.S. Chief Financial Officer PRESS — NOVEMBER 8, 2021 Ascot Announces Closing of Acquisition of AmFed National Insurance Company SEE MORE QUICK LINKS CONTACT CAREERS CLAIMS OUR AFFILIATES AMFED ETHOS SPECIALTY LEGAL ASCOT UK TAX STRATEGY ANTI-SLAVERY STATEMENT BOARD DIVERSITY POLICY CONNECT LINKEDIN © ASCOT GROUP 2021 TERMS & CONDITIONS COOKIE & PRIVACY POLICY