RVing 101 - RV Renter's Resources CHECK PRICING Resources Kits Troubleshoot FAQs Everything You Need to Help While You’re GETTING STARTED DAY ONE Helpful hints to ensure your RV Rental vacation is a successful adventure. RENTER'S ORIENTATION Are you ready to tour the roads and highways of North America in your Cruise America RV rental? Before you do, view our rental orientation video. This instructional video will show you the "ins and outs" of an RV rental. Allow your family and travel companions to ride in comfort. Discover the nuances of our RV rentals and learn about the unique benefits of Cruise America's cabover motorhomes. View the video above. View in other languages: Dansk Deutsch Espanol Francais Nederlands Portugues 普通话 Get a Jump on Your Packing with Our RENTER’S KITS VEHICLE PROVISIONING KIT $110 EACH RESERVATIONS RECOMMENDED Broom Can Opener Carving Knife Coffee Cups Colander Cooking Fork Cooking Spoon Cookware Dinner Forks Dinner Knives Dinner Plates Flashlight Mixing Bowl Paring Knife Soup Bowls Soup Spoons Spatula Steak Knives Tea Kettle Teaspoons Tumblers PERSONAL KIT $60 EACH RESERVATIONS RECOMMENDED Bath Towels Dish Towel Pillow Pillowcase Sheet Sleeping Bag/Comforter Wash Cloths More Resources to HELP YOU ALONG THE WAY RENTER'S ASSISTANCE GUIDES Our Renter’s Assistance Guide gives you tips on safe driving, entering and leaving campgrounds, and operating your RV. You will receive a copy before you leave the rental center. If you wish to review it beforehand, we have provided a copy in PDF format. The guide is also available in several languages, select from your preference below: English Dutch French German Spanish Mandarin Portuguese DOWNLOAD THE CRUISE AMERICA APP Cruise America RV App is the only RV travel app dedicated to RV travelers and Cruise America customers. Now, you can quickly get helpful information and troubleshoot issues you may have, all with the push of a button. CAMPGROUND FINDER Need help finding the perfect place to park your home away from home? We have several resources to help you start planning your next adventure. Having Some Trouble on the Road? Check Out Our TROUBLESHOOTING VIDEOS Our troubleshooting video library can help you solve many of your problems on the road. You'll find the following helpful videos: 120V AC Power 12V System City Water Dump Hose Emergency Start Furnace Generator Power Outlets Rooftop A/C Shower Water Heater Helpful videos LEARN MORE Review our FREQUENTLY ASKED QUESTIONS What if I have to cancel my reservation? Where can I rent a motorhome? Are pets allowed in the motorhomes? Are there bike racks? Are there any coverages provided with the rental? Can I tow my car or boat behind the motorhome? Are there facilities close to the rental center where we can purchase supplies, propane and dispose of holding tank contents? Are there levelers provided? Are there rollout awnings on the motorhome? Cruise America and Cruise Canada rents, leases, and sells RVs. How can I get a vehicle donated to my organization or for a raffle? Are we allowed to travel into Canada (or vice versa)? Are there any places we cannot take the motorhome? Are we allowed to travel into Mexico? Besides the rental cost are there any other charges I will incur? Are the systems on a Cruise America Motorhome capable of supporting medical equipment? Can I get a copy of the rental contract in advance of my rental? Can I make a change to a reservation? Can I park my car at your rental center while we travel? Can I store items on the outside of the motorhome? Can I tow my car or boat behind the motorhome? Can I use a Cruise America Motorhome to move someone too ill to fly or drive in a car? Can we leave our luggage at the rental location? Can we travel one way to our destination or do we have to travel round trip? Can you pick me up/drop me off at the airport? Do I need a special driver’s license to drive a motorhome? Do you have baby car seats and cribs available? Does the motorhome come equipped with pots and pans? Does the motorhome come with a TV? How can I learn to operate the components on the motorhome? How do I pay for the rental? How do I send my sponsorship proposal to Cruise America? How much does a rental cost? How much does it cost to stay in campgrounds? I heard that Cruise America offers specials during the year. What specials do you have? Is it difficult to drive a motorhome? Is it possible to travel in the winter in the colder areas? Is it safe to drink the water from the motorhome tank? Is the customer responsible for any maintenance of the motorhome? Is there a charge for the generator? Is there a ladder so we can get on the roof to watch the race? Is there a limit to how many people can ride in the motorhome? What about accommodating renters with special needs? What are your Rental Center office hours? What are your Reservation Department office hours? What constitutes a “Rental Day”? What deposits are required? What happens if the vehicle I reserved is unavailable? What if I am late in returning the vehicle? What if I return the vehicle before the date it is due? What if the motorhome breaks down? What is the cost of mileage? What is your Group Booking Policy? What kind of facilities might a campground offer? What kind of motorhomes do you rent? When can I pick up or return the motorhome? Who do I contact if I've lost a personal item(s) during a Cruise America rental? 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