Search Menu Customers ABOUT US Policies Operating with integrity is about more than just a statement of principles. For William Hill it's about putting those principles into practice, rigorously and consistently Business integrity We manage our taxes in the same manner as we manage our business - in a manner expected by our shareholders and consistent with our core values. Tax strategy (0.32MB PDF) Employees We are building a strong culture of empowerment and improvement and we are committed to safe and healthy working conditions for our employees and expect our employees to comply with their own obligations in this area. Corporate health and safety policy (0.11MB PDF) Disability policy (0.09MB PDF) Equality policy (0.07MB PDF) Public interest disclosure policy (0.1MB PDF) Supplement: health and safety manual (1.36MB PDF) Training and development policy (0.11MB PDF) Customers William Hill is committed to customer protection and safer gambling. We will operate effective complaints procedures to deal with situations where those standards may not be met and will abide by the decisions of the Independent Betting Arbitration Service. Privacy policy Crime and disorder We take seriously our legal obligations regarding money laundering and handling the proceeds of crime, and will comply with any relevant industry codes of practice. Crime and disorder policy (0.09MB PDF) Community William Hill believes in building sustainable long term partnerships that support and make a positive difference in the communities in which we operate. As an absolute principle, our community policy is integrated with and indivisible from everything the business does to be successful. Community policy (1.67MB PDF) Environment We take seriously our legal obligations regarding money laundering and handling the proceeds of crime, and will comply with any relevant industry codes of practice. Environment policy (0.85MB PDF) The Modern Slavery Act 2015 (‘the MSA’ or ‘the Act’) is new UK legislation which places considerably greater emphasis on eradicating modern slavery and human trafficking practices within the global supply chains of UK businesses. Download our Modern Slavery Act Transparency Statement Download our Gender Pay Report 2020 Registered Office: 1 Bedford Avenue, London, WC1B 3AU Reg No. 4212563 England and Wales Sustainable Approach Safer gambling Operating with integrity Customer Support Shop Locator Problem gambling support Customer Services Online and mobile Betting shops Follow us Copyright © William Hill 2021 | All Rights Reserved Modern Slavery Act statement | Privacy policy and cookies | Contacts | Customer services | Site by Comprend