Privacy settings www.winchester.gov.uk Show Display options Link to home page Site Search Go Login All Services Home About the City Council Privacy Policy Privacy Policy General Privacy Statement This general Privacy Statement applies whenever you visit our website and whenever Winchester City Council collects your personal data - on-line, by letter, email, telephone and via our Customer Service Centre or in person. Most of the time we collect personal information, such as your name and address so that we can contact you and provide a service to you. This is often because we have a contract with you to provide a service or because we are carrying out one of the many statutory functions (public tasks) that Councils carry out for you. In many cases, the law says that we can or must use your personal information and so we do not need your consent. In this Privacy Statement we provide you with general information that applies to all the personal data that we collect from you. Also on this page you will find a list of service areas where we give you a more detailed Privacy Notice which explains why we need to collect and use your personal information, who we may share it with and how long we will keep it for. Our aim is to use clear and plain language to explain to you the ways we use your personal data. We will tell you if we start to use your information in ways or for reasons that we haven’t done before. Contents: Data Controller Data Protection Officer Personal data Why we are allowed to use your personal data (lawful basis) What we do with your personal data (and what we don’t do ) Fraud and data matching Your rights How long we keep your personal data for Telephone monitoring and Recording Your right to seek advice and /or complain Data Controller Data Protection Officer Personal data Why we are allowed to use your personal information (lawful basis) What we do with your personal information (and what we don’t do with it) Fraud and Data Matching Your rights: How long we keep your information for Telephone Monitoring or Recording Your right to seek advice/complain/seek independent advice Last Updated: Wednesday 22 April 2020 Related links Data Protection and Privacy Documents Retention and Disposal Schedule Contents PDF, 419KB Support links Data Protection and Privacy Privacy Policy About Cookies FOI About the City Council Jobs and Apprenticeships Winchester data Contact Us Report a website issue Accessibility Statement Sign up to our residents' newsletter City offices Winchester City Council City Offices Colebrook Street Winchester SO23 9LJ Monday - Thursday 8.30am to 5.00pm Friday 8.30am to 4.30pm Tel: 01962 840 222 Waste: 0300 300 0013 Housing (including reporting a repair): 01962 848 400 Payments: 01962 848 512 Email: customerservice@winchester.gov.uk Map: Google maps Our Partners CMS and design by weblabs