The inhabitants Customers Tenders Business gallery contact Start / Business / ISO 9000 Business Offer Purchasing platform Company authorities History ISO 9000 Tasks co-financed by WFOŚiGW POIiŚ investments Virtual tour Website privacy policy ISO 9000 Quality management system At the beginning of 2004, the Municipal Water Supply Authority sp. Z oo decided to implement a quality management system (QMS) in accordance with the guidelines of PN-EN ISO 9001: 2000. The implementation process began with the appointment of the Management Board Representative for the Quality Management System. The next step was to train the representative, internal auditors, managerial staff and other employees of the company. The trainings were conducted by an external company, which also carried out consultations during the implementation of the system. Simultaneously with the training, a review of the entire company (zero audit) was started in order to identify which of the processes carried out can be included in the created system, which should be improved and which should be re-established. In the course of implementation works, documentation (procedures, instructions) was developed for the purposes of the QMS. A quality policy was also established, reflecting the company's mission, which is to meet the needs of Chojnice residents in water and sewage treatment. In carrying out the mission, we care about maintaining the highest quality parameters (water treatment and wastewater treatment) while meeting all legal requirements. During the implementation works, internal audits were conducted - reviews aimed at obtaining an image of the quality management system. They were carried out by internal auditors - the company's employees. The crowning achievement of the implementation of the quality management system is its certification - assessment of compliance with the requirements of the standard according to which the QMS was established. Certification deals with the so-called third party - a unit independent of the supplier and recipient, with recognized - preferably international - accreditation. Certification by such a unit will be the most effective and recognized worldwide. The implementation of this task in the Municipal Waterworks was entrusted to DNV - Det Norske Veritas Polska. This choice was supported, among others, by the certification carried out by DNV using the Risk Based Certification method. It is an approach supporting the use of certification in the functioning of the organization by focusing the audit on areas that are sensitive to its activities. W grudniu 2005 roku zakończył się audyt certyfikacyjny SZJ. Przeprowadzano go zgodnie z akredytacją United Kingdom Accreditation Services - UKAS. W wyniku audytu udzielono rekomendacji Miejskim Wodociągom w Chojnicach do uzyskania certyfikatu zgodności systemu zarządzania jakością z normą PN-ISO 9001 w zakresie dostarczania wody i oczyszczania ścieków. Mieszkańcy Jakość wody Taryfy za wodę i ścieki Klienci Poradnik klienta Usługi Dystrybucja nawozu Firma Władze spółki Historia Inwestycje POIiŚ ISO 9000 Kontakt Miejskie Wodociągi spółka z o.o. Plac Piastowski 27a 89-600 Chojnice tel. 52 397 41 76, 52 397 09 76 fax.: 52 397 00 01 Przydatne linki: © 2015 wodociagi.chojnice.pl wszelkie prawa zastrzeżone Projekt i realizacja Inpero.pl Szanowni Państwo, w celu funkcjonowania strony na najwyższym poziomie, w ramach naszego serwisu stosujemy pliki cookies. Korzystanie z witryny bez zmiany ustawień dotyczących cookies oznacza, że będą one zamieszczane na Państwa urządzeniu. Jeśli nie wyrażają Państwo zgody, uprzejmie prosimy o dokonanie stosownych zmian w ustawieniach przeglądarki internetowej. Więcej informacji na ten temat można znaleźć w Polityce prywatności Serwisu. Nie pokazuj komunikatu