CAT | ENG | DEU | Contact us | Frequent questions 976 991 199 Doctor DKV 24H 976 506 000 Private client 976 768 999 Mutualities 976 768 998 Mutual Societies (foreigner) Welcome to the Client Area Area where you will have all your services related to your policy. DNI: Password: have you forgotten your password? Are you registered? I want to register From the Client Area you can: Do the most common procedures online: Consult and modify your policies. Check receipts. See copayments. Consult the general and particular conditions. Request provisional card. Request card duplicates. Request travel assistance certificates. Request authorizations online 75% of medical tests can be requested online You will receive the authorizations of simple tests instantly and in a few days those of the most complex. You will also have the history of all authorizations processed online. Manage medical bill reimbursements We reimburse your expenses before anyone else In just 7 days! If you have a DKV Mundisalud, DKV Top Health or DKV Residente policy, you can request a refund of your medical expenses. Assess the medical service Check the search engine for your medical chart. You can save your favorite doctors and rate the service, care, punctuality and medical facilities. Make complaints, suggestions or claims Easily through a simple form. All the companies in the group put at your disposal a common customer service area to attend and resolve your complaints or claims. Make an appointment online In our Health Spaces and collaborating centers. Request your medical appointments wherever and whenever you want. You can also check all your pending appointments and if you need it, manage your cancellations. And much more Discover more advantages of DKV You can also access "DKV Club de Salud y Bienestar" to enjoy discounts and advantageous prices on health services, our platform of social initiatives "One million smiles" to participate in solidarity projects and "Idealia DKV", our digital community of open innovation where you can contribute your ideas and help us improve. 976 991 199 Medical DKV 24H 976 506 000 Private customer 976 768 999 Mutual Societies 976 768 998 Mutual Societies (foreign) © DKV Seguros Legal notice, privacy and cookies This website uses cookies By using our website you consent to all cookies in accordance with our Cookie Policy. Read more ACCEPT ALL SHOW DETAILS