Choose your website Home About Us Private Corporate Treasury Contact Us Privacy Statement Emirates NBD London Branch Website Privacy Policy This privacy policy (the "privacy policy") applies to your use of our website at www.emiratesnbd.co.uk (the "website"). Please read this privacy policy carefully and in conjunction with our Terms of Use and ensure that you understand them before you start to use the website. By accessing and using the website, you acknowledge that you have read and understood the content of this privacy policy. We reserve the right to update this privacy policy from time to time. This website is owned and operated by, or on behalf of, Emirates NBD Bank PJSC, London Branch (“we”, "our" or “us”). We are registered in England and Wales under UK establishment number BR014405 and our UK establishment office address is at Emirates NBD House 25 Knightsbridge, London, SW1X 7LY. For the purposes of EU data protection legislation, we are the data controller responsible for the collection and use of your personal information as set out in this privacy policy. We are committed to protecting your privacy on-line. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. Information we collect from you How we use your information Close Mortgages and coronavirus: information for clients The mortgage payment holiday facility has now come to an end, however, if you’re struggling to keep up with mortgage repayments due to coronavirus please note the following: Please contact your Relationship Manager if you’re struggling to manage your finances You shouldn’t cancel your regular payments without speaking to your Relationship Manager first If you’re finding it difficult to pay your mortgage because of coronavirus, we may be able provide you with support tailored to your individual circumstances. This support may be available if you’re struggling for the first time or if you’ve already had a payment holiday that’s come to an end. Contact your Relationship Manager as soon as possible if you’re finding it difficult to pay your mortgage. Before agreeing to any support, your Relationship Manager will need to collect information on your circumstances and will give you enough information so you can make an informed decision. It’s important to be open and honest about your financial situation with the Bank, so you can agree an option that is right for you. It is important that you realise, if you agree to make no, or reduced, payments for a temporary period, the amount you pay in the longer term is likely to increase.