Karolo Design digital design & branding HOME PORTFOLIO SERVICES BLOG ABOUT CONTACT Privacy Policy This privacy policy sets out how Karolo Ltd uses and protects any information that you give Karolo Ltd when you use this Website ("Karolo Design"). Karolo Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 1. What we collect 1.1 Dependent on the features you wish to access on Karolo Design, we may collect the following information: 1.1.1 First Name and Surname. 1.1.2 Contact information including email address, telephone, mobile and address. 1.1.3 Payment card details in relation to an order placed on the website. 1.1.4 Demographic information such as preferences and interests. 1.1.5 Other information relevant to customer surveys and/or offers. 1.1.6 Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. 1.1.7 Information provided to us when you communicate with us for any reason. 1.2 Third parties: 1.2.1 We allow third-party companies, including AddThis and Google, to collect certain anonymous information when you visit our website. 1.2.2 These companies may use non-personally identifiable information during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. 1.2.3 These companies typically use a cookie or a third party web beacon to collect this information. 1.2.4 To learn more about this behavioral advertising practice, you can visit www.networkadvertising.org. 2. What we do with the information we gather 2.1 We require this information to improve our services, provide services you have ordered, and in particular for the following reasons: 2.1.2 We may use your email and mail addresses to notify you of important information regarding your participation with Karolo Design. 2.1.3 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. This is an opt in service and you may opt out at anytime. 2.1.4 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 2.1.5 We use the information to improve our products and services to You. 2.1.5 Internal record keeping. 3. Security 3.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 4. How we use cookies 4.1 A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website and stored on your computer's hard drive. Your browser has options to enable you to accept all cookies, reject all cookies, or notify you when a cookie is set. 4.2 Karolo uses its own cookies for a number of purposes, including to: 4.2.1 Access your information when you login. 4.2.2 Keep track of your preferences whilst using Karolo Design. 4.2.3 Display the most appropriate content and advertising, based on your interests and activity on Karolo Design. 4.2.4 Analyse Karolo Design's traffic statistics. 4.3 If you choose to decline the use of cookies, you will no longer be able to use this Website. 4.4 Karolo Design cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are. Overall, cookies help us provide you with a better website. 4.5 A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 4.6 The following cookies are used on this site: 4.6.1 (Random alpha-numeric characters), this is the Websites session cookie which is only used whilst the browser window is open. 4.6.2 acceptcookies, this cookie tells us you have opted to accept cookies on this Website. It will last for one month so you won't be asked to accept cookies every visit. 4.6.3 __utma, __utmb, __utmc, __utmz, these are Google Analytics cookies which is a service we use to help us develop this Website in a way that helps our visitors. For more information please read Google Analytics Privacy Overview 4.6.4 __qca, this cookie is used by Typekit who are a font provider 4.6.5 __atscc, __atuvc, these cookies are used by AddThis.com when you share Karolo Design on your social networks. For more information about cookies and what they are used for, please visit AllAboutCookies.org 5. Links to other websites 5.1 Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. 5.2 Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. 5.3 You should exercise caution and look at the privacy statement applicable to the website in question. 6. Controlling you personal information 6.1 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 6.2 We may disclose your personal information to third party service providers to Karolo Ltd who perform functions on our behalf but in such event personal information will only be shared to the extent reasonably necessary to perform their functions and they will not be authorized to use it for any other function. 6.3 We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 6.4 You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to Karolo Ltd, 103 Bute Street, Cardiff, CF10 5AD. 6.5 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. 7. Third party data handlers 7.1 This Privacy Policy does not address use of data by our customers or by other third parties, even if the data is stored on one of Karolo Ltd computers or collected through a website we host on behalf of our customers. 7.1 Karolo Ltd is not responsible for use or misuse of data by any third party, including any Karolo Ltd customer or the operator of a website linked to one of our websites. 8. Terms and conditions 8.1 Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website 8.2 By using our site, you consent to our privacy policy. 9. Changes 9.1 Karolo Ltd may change this policy from time to time by updating this page. 9.2 You should check this page from time to time to ensure that you are happy with any changes. 9.3 This policy is effective from 16th November 2013. Discuss your project Every good project starts with a good chat. The more we understand your business, the better we can advise on the best possible solution. We're based in Cardiff, so get in touch... Get in touch Subscribe to our newsletter Sign up Follow Karolo Keep up to date with our latest projects and blogs. Find out what inspires us, connect with the team and get into a quick conversation. © 2013-2015 Karolo Ltd, all rights reserved. 103 Bute Street, Cardiff, CF24 5AD. Listed in the Cardiff Directory. Terms & Conditions, Privacy Policy, Sitemap, RSS Feeds Karolo Ltd is a registered company in England & Wales, Company No. 07610787, VAT No. GB112026478.