Menu Register Log in Tickets Travel information Destinations Help & contact Get times & buy tickets Check live trains Delay Repay 15 Accessibility Live Map Loading... Penalty Fares Policy We are committed to ensuring all journeys are paid for About our Penalty Fares Passengers make 170 million journeys with us each year and we lose a lot of money when a small minority travel without paying. This is also very unfair on the honest, paying majority. We are committed to ensuring all journeys are paid for. All passengers must have a valid ticket for their journey. Travelling without a ticket If you travel on a train without a ticket, you will be liable to pay the full single fare or full return fare or, if appropriate, a penalty fare for your journey. Examples of when a penalty fare may be charged, if a passenger: travels without a valid ticket cannot produce an appropriate railcard on a discounted ticket travels in first class accommodation with a standard ticket is aged 16 or over, travelling on a child-rate ticket travels beyond their ticket destination The penalty is £20 or twice the full single fare from the station where the passenger got on the train to the next station at which the train stops, whichever is the greater. Electronic Penalty Fare Notices (EPFN) Southeastern has introduced a new Electronic Penalty Fare Notice (EPFN) across our network. Previously we issued paper penalty fare notices to those travelling without a valid ticket, but the EPFN system eliminates the need for revenue support officers to create hand-written notices. Pay your electronic penalty fare notice online now Appeal against your penalty fare Contact us for more information. More information Penalty fares - frequently asked questions Revenue Protection Policy National Rail Conditions of Travel Please accept marketing cookies to view this content. Share this Share on Facebook Share on Twitter Explore Our policies Accessible Travel policy Complaints Handling Procedure Cookie Policy Penalty Fares Policy Privacy Policy Rail Passenger Rights and Obligations Revenue Protection Policy Social rules of engagement Home About us Our policies Penalty Fares Policy About us Company information Careers Media Centre Punctuality results Meet the manager Working with us Our community Delay Repay compensation Transparency Environment Our partnership plan Security Our policies Complaints procedure Cookie policy Cookie preferences Privacy policy Accessible travel policy Modern slavery policy Penalty fares policy Revenue protection policy Rules of engagement Passenger Charter Corporate Governance Passenger Rights Major programmes Improving your stations Access for all Improvement work Crossrail Together we can end domestic abuse Southeastern is the trading name of SE Trains Limited. Registered in England under company number 03266762. Registered office address: Albany House, Floor 8, 94-98 Petty France, London, England, SW1H 9EA. Terms of use Home Sitemap Modern slavery policy Recite Me Follow us on Facebook Follow us on Twitter Instagram Subscribe to our YouTube channel