Coronavirus / COVID-19 Check here for the latest information, visitor restrictions & FAQs. You are here Home Our Locations Norton Community Hospital Norton Community Hospital LOCATIONS About Norton Community Hospital 100 15th St NW Norton, VA 24273 (276) 439-1000 Map & Directions 36.931716 -82.6433645 IMPORTANT NOTICE: Updated hospital visitation restrictions Ballad Health is currently allowing 2 visitors for each patient at a time. Please note that this only applies to inpatient hospital units and surgery. Labor and delivery units will allow 1 support person and 2 visitors per room. Visitation for patients who have tested positive for COVID-19 or who are under investigation is limited to 1 designated visitor for the length of their hospitalization. Visits are limited to two hours and must be scheduled ahead of time. Exceptions include: COVID-19 positive patients in labor and delivery units, who will be allowed one visitor during the entirety of their hospital stay COVID-19 positive patients in the neonatal intensive care unit at Niswonger Children's Hospital and in pediatric rooms, who will be allowed two visitors that must be parents/guardians Inpatient support persons – or visitors – will only be allowed on site from 8 a.m. to 8 p.m. However, one visitor may remain with the patient overnight, and this visitor must be in the facility prior to 8 p.m. Visitors who remain with the patient after 8 p.m. will stay in the patient room. If the visitor remaining with the patient after 8 p.m. leaves the facility at any point during the night, they will not be permitted for re-entry until 8 a.m. Exceptions may be made during extenuating circumstances or in the case of end-of-life care. Screenings and face mask requirements Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves. Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted. These measures are to help contain coronavirus disease 2019 (COVID-19). Please read more about these visitation restrictions. Norton Community Hospital in Norton, Virginia, is a not-for-profit, 129-bed, acute-care facility serving Southwest Virginia and Southeastern Kentucky since 1949. As the largest healthcare facility in the coalfield region, Norton Community Hospital provides a wide array of services through highly trained physicians and support staff. Norton Community Hospital is a member of the Virginia Hospital and Healthcare Association. Norton Community Hospital offers a full array of primary care and specialty services as well as several amenities that make us the hospital of choice for residents in our area. Our team approach to health care reflects our commitment to keeping our patients at the center of everything we do. Better Breathers Club The Better Breathers Club is a support group for people with COPD, asthma, chronic bronchitis, lung cancer and other pulmonary diseases. NCH Residency Program Norton Community Hospital takes great pride in training young physicians for our rural, medically underserved area. This dedication has resulted in an increase in quality primary care for Southwest Virginia and the surrounding area and the growth of our institution. Norton Community Hospital offers the benefits of rural living with the opportunity to train in a modern and progressive hospital. Learn more about our residency program. Services Surgical Services Our surgical suite offers state-of-the-art technology and minimally invasive procedures. This includes laparoscopic as well as hand-assisted laparoscopic procedures. Additional features include: Convenient covered drop-off and pick-up entrance exclusively for surgery patients Draeger-physiological monitoring LED lights High-definition video integration Audio integration Ceiling-mounted equipment handlers BIS monitoring for patients undergoing general anesthesia Heart Care Cardiac Rehab Cardiac Ultrasound Cardio Pulmonary Chest Pain Center Cancer Care Community Physicians Oncology Clinic, Oncology/Hematology Infusion Services Lung screenings PET Amputation and Rehabilitation Care Parkinson’s Disease Care Emergency Care Inpatient and Outpatient Rehabilitation Respiratory Services Black Lung Clinic Family Birth Center FitOne Wellness Center Diagnostic Imaging Sleep Medicine Wound Care Home Health Community Home Care Durable Medical Equipment Laboratory Services Retail Pharmacy Onsite Prescription and OTC drugs Compounding services Medical care and community impact reports Community Health Needs Assessment (CHNA) Norton Community Hospital CHNA [PDF – opens in new window] CMS price transparency Norton Community chargemaster standard charges [CSV file, 225KB] Norton Community average charges by DRG [CSV file, 27KB] You can learn more about pre-visit coordination and registration here and about payment options here. Metrics by MS-DRG* Norton Community MS-DRG metrics [PDF, 63KB], fiscal 2019 View more Ballad Health MS-DRG metrics here. *MS-DRGs are Medicare Severity Diagnosis Related Groups. Learn more Expand a section below to read more about Norton Community Hospital and our community. Awards and Accreditations Leadership History Hospital Parking Patients & Visitors Maps & Directions 100 Fifteenth Street NW Norton, VA 24273 Map & Directions Parking Directory Phone: (276) 439-1000 Full Phone Directory Visiting Hours Visitation restrictions are in currently place due to the COVID-19 pandemic. Amenities If you need to spend the night in Norton or are looking for refreshment while visiting at Norton Community Hospital, see our Amenities page. Amenities What's New Tuesday, November 12, 2019 First quarter results: Continued quality, capital investment and operating performance Ballad Health today announced first quarter results from its 2020 fiscal year. Clinical quality and operational and financial results continued a positive trend. ... read more about First quarter results: Continued quality, capital investment and operating performance . Friday, October 4, 2019 Ballad Health making progress on plans to improve and expand healthcare in Wise County Ballad Health recently filed a letter of intent regarding the upgrade with the Virginia Department of Health, and it will be applying for a Certificate of Public Need in the coming weeks ... read more about Ballad Health making progress on plans to improve and expand healthcare in Wise County . Friday, August 23, 2019 Norton Community Hospital once again among top 10 percent of inpatient rehab facilities in the nation Six years ago, Castlewood, Virginia, resident Ken Reppe suffered a stroke and brain bleed, and his family was told to prepare for the worst. ... read more about Norton Community Hospital once again among top 10 percent of inpatient rehab facilities in the nation . 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