SUBSCRIBE SUBSCRIBE navigation logoLead ALL SAFEGUARDS TAKING CARE CONSCIOUS LEADERSHIP PEAK PERFORMANCE BEST IN BUSINESS MORE RECTANGLE DIVERSE IN BUSINESS GABRIELLE BIENASZ How to Make the Most of Resources for Black Business OwnersFrom advice on PPP loans to securing strategic partners, find out what Black-owned businesses can do now to move forward. DIVERSE IN BUSINESS SOPHIE DOWNES Watch: How Black Business Leaders Can Prepare to Meet Future Challenges A panel of experts discussed the opportunities for Black entrepreneurs in a post-pandemic world. LEAD MARTIN ZWILLING 7 Leadership Insights That Lead To Winning and Success In Business During my many years in business, both as a professional and an entrepreneur, I always wished I knew the secret to success. Although I was never able to pinpoint any single one, I have gathered some insights which I'm certain are key. DIVERSE IN BUSINESS DONNEBRA MCCLENDON How Companies Can Push Past Diversity, Equity, and Inclusion Lip Service to Enact Meaningful Change Get started with these five strategies. TAKING CARE REBECCA DECZYNSKI Quality Customer Service Took Priority Early in the Pandemic. Small Businesses Now Say It's Even More Vital Over the course of the pandemic, small businesses have found a major need for additional customer service support, due to supply chain struggles, increased demand, and more. Here's how some businesses have creatively met the need. LEAD ZACK MILLER The 8 Best Movies of the Year for Entrepreneurs From 'WeWork' to 'El Buen Patrón', this year's film lineup is jam-packed with stories of workplace disasters and financial woe. TAKING CARE KEVIN J. RYAN How This Florida PE Firm Helped a Solar Business Grow Revenue More Than 15X For Powerhome founder Jayson Waller, taking private equity is paying off in a big way. BUSINESS BOOKS JESSICA STILLMAN 15 Inspiring Books to Read Over the Holidays, Courtesy of Adam Grant Fill up those cold winter nights (or someone's stocking) with these inspiring reads. LEAD JEFF STEEN In 1 Sentence, GoFundMe's CEO Reveals the Biggest Problem with Hybrid Work Hybrid work situations seem to provide the best of two worlds: remote flexibility and social engagement. But that may mean not every employee has an equal voice. PRODUCTIVITY YOUNG ENTREPRENEUR COUNCIL Have Trouble Seeing Tasks Through? Try This 4-Step Process Stick to what you know works and have the patience to see what's a fad and what's going to stick. TAKING CARE MELISSA ANGELL How Your Tense Thanksgiving Dinner Conversations Can Help You at Work Many are bracing themselves for tense conversations this Thanksgiving. But one conflict mediation expert encourages people to delight in their differences which could lend a hand in work disputes as well. GIFT GUIDE ALICIA DONIGER 10 Must-Have Holiday Gift Ideas for 2021 Water bottles, custom stuffed animals, and weighted jump ropes are a few of the must-haves from this year's Inc. 5000. BIG HEROES OF SMALL BUSINESS GABRIELLE BIENASZ How This Restaurant Owner Brought a Taste of Louisiana to Lincoln, Nebraska--And Gives Back While Doing it When Steven Murphy's business was on the verge of closing, the Nebraska community he's generously served stepped up to return the favor. LEAD MELINA PALMER Don't Ask "What Are You Thankful For?" Try This Instead Every year millions of people sit around holiday tables and say what they are thankful for. That's great, but here is a proactive question to make the world a little better. LEAD BILL MURPHY JR. The CEO of United Airlines Just Made a Bold Prediction. These 3 Words Mattered Most Identify a mission worthy of your team's efforts. Then, communicate it clearly. PUBLIC SPEAKING CARMINE GALLO Avoid These 5 Filler Words to Sound More Charming and Confident These are the public-speaking habits that listeners find appealing. STRATEGY DAVID FINKEL How Not to Plan Out Your Next Quarter Be mindful of when you set deadlines. LEAD JASON ATEN With Just 1 Word United Airlines' CEO Revealed A Brilliant Plan to Beat Its Competition. Every Business Should Copy It Quality means more than just getting there on time. TAKING CARE ANNA MEYER How to Choose the Right Investor, According to a Coffee Entrepreneur Who Raised $100 Million How Cometeer co-founder Matthew Roberts landed investment partners in the founders of Allbirds, Dollar Shave Club and Warby Parker. WELLNESS GABRIELLE BIENASZ How to Support Your Employees' Mental Health During the Holidays As the year comes to a close, remember that some members of your team will be struggling with mental wellness issues or recovery from addiction. HR/BENEFITS JESSICA STILLMAN New Study: Small Business Owners Like Paid Family Leave Even More Once They've Tried It So why are we only one of only seven countries with no national paid family leave? LEAD JEFF STEEN In 7 Words, the CEO of RE/MAX Revealed the One Truth About Successful Leadership Most People Don't Understand Action -- not position or status -- makes you a leader. LEAD BILL MURPHY JR. Target Just Made a Big Announcement, and It's the Most Relaxing News I've Heard This Week "What started as a temporary measure driven by the pandemic is now our new standard..." LEAD DEBORAH GRAYSON RIEGEL Having a Terrible Day? Turn Things Around by Doing These 5 Simple Things Having a terrible day? Do these 5 simple things to turn it around. LEAD BRYAN ELLIOTT Behind the Brand with Wim Hof The Iceman Cometh OWNER'S MANUAL JEFF HADEN How to Improve Your Ability to Overcome Rejection and Accomplish Goals in 10 Days or Less Just one small ask a day will help keep the fear of rejection away. GROW JUSTIN BARISO Taylor Swift's Fans Taught Her an Amazing Lesson in How to Create Value. Here It Is in 1 Sentence The Swifties helped her figure it out: Discovering your passion is only half the journey. HIRING DAVID FINKEL Increase Employee Retention With These 4 Tips It can take months or even years to recover from losing a key team member. LEAD CARMINE GALLO 4 New Business Books That Will Accelerate Your Success in 2022 Dream bigger with books from Gary Vaynerchuk and James Dyson. LEAD PHILLIP KANE Your Business Will Never Grow Unless You Can Find Focus The temptation to do everything is strong. Fight that, and do a few essential things well STATE OF SMALL BUSINESS REBECCA DECZYNSKI Inflation May Actually Benefit Your Business. Here's How As inflation continues, businesses have to contend with increased costs across the board--but there are some hidden benefits they can take advantage as well. Here's how to strategize. LEAD JESSICA STILLMAN The 5 Best Questions for an Actually Useful Exit Interview Swap polite excuses and vague generalities for actionable insights by asking these questions. TECHNOLOGY JASON ATEN Apple's Return to the Office Plan Has 1 Glaring Problem Flexibility means more than just letting people work remotely two days a week. HR/BENEFITS SUZANNE LUCAS Disney World Halts Mandatory Covid Vaccines. Should Your Business? A new Florida law prohibits mandatory vaccinations, but labor shortages are also a big concern. WORK-LIFE BALANCE JEFF STEEN How I Used "Blocking" to Massively Improve My Focus — and Create Healthy Work Boundaries Blocking is an old trick, but it can extend beyond the calendar into physical workspaces. HR/BENEFITS SUZANNE LUCAS The Cop Fired for Supporting Kyle Rittenhouse Wants His Job Back What if one of your employees supports a person or a cause you disagree with? TECHNOLOGY MELISSA ANGELL Employers Beefed Up Telemedicine Benefits During Pandemic as Family Premiums Climbed The offering isn't cheaper than in-person care, but employers noted a different kind of utility. OWNER'S MANUAL JEFF HADEN Why Emotionally Intelligent People Embrace the Rule of the Awkward Conversation, Backed by Science The next time you meet someone new, ditch the small talk. Science says they--and you--will be glad you did. HR/BENEFITS MARCEL SCHWANTES New Research Highlights DEI Shortcomings for Minority Workers Research reveals inequities in the workplace and offers actionable solutions for companies to create equitable work environments. TAKING CARE REBECCA DECZYNSKI Quitting Is Contagious. How You Can Prevent It from Spreading at Your Company Quitting contagion is a real phenomenon, according to organizational psychologists--but it's not an inevitability. Here's how you can prevent it from happening at your company. WELLNESS JESSICA STILLMAN 3 Unexpected Habits of Exceptionally Grateful People To reap the full (impressive) benefits of gratitude, make it an everyday habit, not a once a year ritual. Here's how. HUMAN RESOURCES BILL FOTSCH How to Test Your Incentive Plan Employee incentives shouldn't just garner employee satisfaction--they should garner employee innovation TAKING CARE KELLY MAIN The Strangest Great Resignation Strategy Is Also the Most Effective This counterintuitive approach creates a happier workforce and a resignation-resilient workplace. LEAD JUSTIN BARISO Emotionally Intelligent People Refuse to Panic. Here's What They Do Instead By refusing to panic, the crew of US Airways flight 1549 worked together to save 155 people. It's a remarkable lesson in emotional intelligence. HUMAN RESOURCES KELLY MAIN Your Job Listing Is Riddled With Red Flags. Here Are the 5 Most Common Just because employers are blind to them, that doesn't mean candidates are. PEAK PERFORMANCE 0 seconds of 2 minutes, 43 seconds PEAK PERFORMANCE How 4 Top Performers Maintain Their Mental and Physical Wellbeing UP NEXT NOW PLAYING PEAK PERFORMANCE How 4 Top Performers Maintain Their Mental and Physical Wellbeing 05:12 PEAK PERFORMANCE How Daredevil Nik Wallenda Overcomes Fear in High-Stress Situations 01:20 PEAK PERFORMANCE Make Sure You Track the Right Metrics 01:10 PEAK PERFORMANCE To Be a Better Leader, Delegate These 2 Functions LEAD JEFF STEEN In 9 Words, Tim Cook Reveals How We Can Solve Our Mental Health Crisis It's the opposite of what you'd expect. TECHNOLOGY JASON ATEN This Simple Apple Watch Hack Will Change Your Life How you wear your Apple Watch could be affecting how much you enjoy using it. PRODUCTIVITY JASON ATEN After 3 Months, I Realized Time Tracking Is a Colossal Waste of Time. I Tried This Instead and It Changed the Way I Work No one wants to be micromanaged, even by themselves. HEALTH CARE KELLY MAIN CVS Isn't Closing Its Doors--It's Becoming The Company It Set Out To Be Nearly 60 Years Ago The death of the pharmacy's retail stores as we know them is the birth of a whole new business WELLNESS MINDA ZETLIN 3 Things That Will Make You Happier Than Money, According to a Harvard Professor Author and TEDx speaker Sanjiv Chopra explains the science of happiness. TECHNOLOGY BILL MURPHY JR. An Amazon Warehouse Worker Asked Jeff Bezos for Help With Her Pay. Here's How Amazon Responded In case you ever need it, his email addres reportedly is: jeff@amazon.com. STATE OF SMALL BUSINESS MELISSA ANGELL New Study Shows Small Businesses With Strongest Pandemic Recoveries Had One Key Factor in Common The industries finding themselves in stronger post-recovery positions tend to be more fluent in this core business strategy. ICONS & INNOVATORS FRAN VELASQUEZ Steve Wozniak Says to Focus on These 3 Things When You Pitch Your Startup to Investors Here's what you need to do to impress the co-founder of Apple. YOUR NEXT MOVE INC. VIDEO STAFF 02:21 Rent the Runway's Co-founder Shares the Importance of Meeting Customers Where They Are Many companies need to 'build a bridge' for customers to cross, but doing it right requires a hard look at their behavior. YOUR NEXT MOVE INC. VIDEO STAFF 01:36 She Co-founded Rent the Runway. Here's How She Now Sizes Up Companies As an Investor As a venture partner at Volition Capital, Jennifer Fleiss is drawn to companies that she feels 'fired up' about. Here, she shares what draws her in. 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