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CITY WIDE FAQ (All Categories) Adult Basketball AMI Aquatics Arboriculture Bicycle Licensing Biking In Provo Boys Boys & Girls Combined Building Division Bus Rapid Transit BUSINESS LICENSING Cemetery Child Watch City Events City Recorder Coach Pitch Commercial Projects Covey - Community Productions Covey - Seasons UVSymphony Covey Season - Black Box Covey Season - URBallet Covey Seasons - Covey Demographic Information Disc Golf in Provo Elections First Time Home Owner Fishing in Provo Fitness General Mayor's Office Girls Google Fiber Home Purchase Plus Joaquin Neighborhood Plan Learn to Skate Machine Pitch Memberships Mini Mites Notification General FAQ Park Projects Parks Peaks Ice arena CG Rec Center Amenities Recreation Center RENTAL DWELLING Residential Projects Rock Climbing Roster Rules Sanitation Schedule Senior Programming Shooting Sports Park Sign up For or Change Notification Settings Soccer Solicitor Licensing Southeast Provo Neighborhood Plan Special Events Sports Tour Request Wrestling Youth Baseball Youth Basketball Youth Futsal (Indoor Soccer) Youth Volleyball Youth/Adult Programs (All Departments) 311 Customer Service Administrative Services Channel 17 City Council City Recorder Community Development Covey Center Economic Development Energy Events Committee Finance Fire & Rescue GIS Human Resouces Justice Court Legal Library Mayor's Office Parks Peaks Ice Arena Police Provo 4 Students Public Works Recreation Recreation Center Redevelopment Expand/Contract Questions and Answers Advisory Panel Success and More Links - 10/29/2013 And We're Live! - 10/22/2013 I know there are lots of types of mortgages - how do I know which one is best for me? Is There a Parking Problem in Joaquin? - 01/03/2013 I've heard of HUD homes. What are HUD homes, and are they a good deal? When I find the home I want, how much should I offer? Why should I buy instead of rent? Activity Guide Additions and Exterior Remodels Additions/Remodels Age and Household Demographic Airport Construction Are Licenses Transferable? Are recreational fires allowed in Provo City limits? Are there any areas of Provo that have specific concerns for builders or developers? Are there any climbing gyms in Provo? Are there any climbing shops in Provo? Are there any exceptions? Are there places that I can drop off recyclable material for free? As a parent, what should I be doing? As a parent, what should I be doing? Bike Registration Business Can a customer opt-out? Can I access emergency service by dialing 311? Can I call 311 from my cell phone? Can I get legal advice from the Provo City Attorney's Office? Can I purchase a half season? Can I rent spaces at the Rec Center? Can I securely dispose of important documents? Can I visit the 311 Call Center to pay my bills? Can I watch a program on demand? Can you change the tv station for me? Child Watch Facility Rules Community Investment Complaints/Commendations Data, Data and a Bit More Data - 11/5/2012 Decks, Fences & Retaining Walls Define Sale of Goods or Services? Define Services. Demolition Diapers Directions to the facility Do I have to give my name when I call 311? Do I have to register with USA Hockey? Do I Need A Business License? Do I need a full suspension bike? Do I need to know how to skate? Do I need to license my bike? Do I need to sort and organize all my recyclables? Do you have a year round swim team or swim club? Do you have drop-in Volleyball? Do you have guns to rent at the Shooting Sports Park? Do you have rental equipment available? Do you live in a Wildland Interface area? Do you need to be in good shape? Does every service request have a tracking number? Does my event require a Special Events Permit? Does my event require a Special Events Permit? Does Provo City do Fast Track and/or Deferred Submittal permits? Does the ombudsman give legal advice? Drop Off/Pick Up Education Fingerprinting Fire Rebuild/Repair Fitness Area General Rules Fitness Etiquette Guidelines Historic Property Renovation Housing How big are the garbage containers I get from the city? How can I get Channel 17 to film my event? How can I get updates from my neighborhood and/or City Council representative? How can I make sure my cans are picked up? How Can I Speed Up the Process? How Can I Watch Channel 17? How do I become a sponsor for an event? How do I become a vendor at an event? How do I buy a Shooting Sports Park punch pass? How do I change my court date? How do I connect with the Call Center? How do I drive around a roundabout? How do I fill out a GRAMA request? How do I find a lender? How do I find a team manager? How do I find out what happened in City Council meetings if I'm not able to attend in person? How do I find Rock Canyon? How Do I Get a Business License? How do I get a Clear the Air pin? How do I get an exemption to the noise ordinance? How do I get my issue before the Council? How do I get quality air/ no burn alerts? How do I grant someone “Power of Attorney”? How do I hold a Disc? How do I join the Peaks Adult Hockey League? How do I know if I can get a loan? How do I learn more about Provo's Parks? How do I license my rental property with Provo City? How do I make a "damage claim" against Provo City? How do I make a Park Pavilion reservation? How do I nominate myself or someone else to serve on a Provo City Board? How do I pay a ticket? How do I register to vote? How do I reqister for a Community CPR Class? How Do I Request a Police Report? How Do I Request a Traffic Accident? How do I schedule a Daycare Inspection How do I sign up for garbage, recycling or yard waste recycling with Provo City? How do I sign up for the Council Newsletter? How do I sign up to receive City Emails? How do I signup for CERT training? How do I volunteer for an event? How do I volunteer for the Shooting Sports Park? How do I volunteer with Parks and Grounds? How does 1 Gb compare to other common speeds? How does 1Gb guarantee I will get the full use out of the connection? How long does it take to process a loan application? How long is the license valid? How many basketball courts are available for drop-in? How many parking spaces do you require building owners to provide? How much can you qualify for? How much does a license cost? How much does garbage collection and recycling cost? How Much Does It Cost? How much is a bicycle license? How much money will I have to come up with to buy a home? How much pressure should I put in my tires? How much training do the Customer Service Representatives receive? How to Play Disc Golf How to stand while throwing a disc? I have a special project. Can I rent a dumpster from the city? I have several rental properties in Provo City; do I need a license for each location? If 911 is busy can I call 311? If I have submitted a completed application, made payment, but I haven’t received my license because zoning has not reviewed my application, will I be cited for renting properties without a license? If I request a service outside the department’s regular business hours, does that mean all city offices are available to respond to the request immediately? I'm a single mother. How would I go about buying a home? In addition to the mortgage payment, what other costs do I need to consider? Is an AMI Network safe? Is an AMI Network secure? Is my license transferable? Is my personal information secure? Is there a fee for ombudsman services? I've had bad credit, and I don't have much for a down-payment. Can I become a home buyer? Job Growth Kick-Off Success! Lap Lane Availability Lockers Matching Request May I skate with my child? May I skate with my child? Membership Refund Policies Mini Mites and the Peaks Polar Bears Multi-Family Residential Buildings New Construction New Construction Online Survey Closed - Draft in Progress Pagers Parking Counted...(Almost) - 11/13/2013 Pools Pools Restaurants RULES Minor League Boys Coach Pitch Scout Groups Shed/Accessory Building Should I report police non-emergencies to 311? Should I use a real estate broker? How do I find one? Sick Kids SIGN UP FOR NOTIFICATIONS So what will happen at closing? So what will my mortgage cover? Soliciting or Solicit or Solicitation? STOP RECEIVING NOTIFICATIONS Subdivisions Subdivisions Swim Lesson/Program Refunds Tenant Finish (Interior Remodel) Time Limit Utility Costs Utility Service Changes Utility Service Changes Visual Preference Survey Results Water Heater, Furnace, Air Conditioner Installation or Replacement What about on-street parking and why are there parking permit programs in areas near BYU and off-campus student housing? What activities are scheduled for Fire Prevention Week? What are Home Solicitation Sales? What are some common types of complaints for the ombudsman? What are the benefits of an AMI Network? What are the current building codes? What are the limits of home fuel storage? What are the pool temperatures? What are the refund policies? What are the refund policies? What are the terms? What are the upcoming tours? What can I recycle? What can I use to prove dependents? What can I use to prove residency? What can't I put in green yard waste cans? What can't I put in the blue recycling cans? What do I do with wastes that you don't accept? What do I need to do to apply? What do I need to take with me when I apply for a mortgage? What do lagging left turn lights and flashing yellow arrows mean? What does 1Gb actually correspond to in real life usage? For example, how many web pages, emails or videos is this? What does single track biking mean? What does the ombudsman do? What equipment is required? What Happens After I Turn in the application? What happens if my property does not meet the minimum health/safety and zoning requirements? What happens when a zoning violation is reported to the City? What happens when I call 311? What housing qualifies? What if I have more garbage than what my can will hold? What if I see power lines that are down? What if I want to speak directly to an individual in a department? What if my Business Closes or Moves out of Provo? What if my offer is rejected? What information is available for Family Emergency Preparedness? What information is required on the building plans? What is 311? What is a rental dwelling? What is a short-term rental dwelling? What is an AMI Network? What is an entity? What is an Ombudsman What is Door-to-Door Solicitation? What is Fair Lending? What is included in a membership? What is required to install a Knox Box key box for commercial properties? What is Silver Sneakers and how do I qualify? What is Specific Information What is the Community Alert Notification System? What is the compost station? What is the cost of a Building Permit? What is the cost of a Senior Annual Pass? What is the difference between a Senior Pass and a Senior Rec Center Membership? What is the difference between GB and Gb? What is the Emergency Alert Notification System? What is the Fireworks Discharge Restriction Area? What is the Home Purchase Plus Program? What is the project? What kinds of complaints can the ombudsman work to resolve? What league should I be in? What Open Fire and Fireworks Restrictions are in place? What Pool Toys are Allowed? What should I do if my lights go out? What Tactics Do Predators Use? What time should I arrive? What time should I arrive? What tools to carry? What's on the menu? Whats recommended to wear? When Does my License Expire? How do I Renew? When is a Building Permit required? When is it too late to join the league? When is my garbage and recycling picked up? When is the 311 Call Center open? When should I call 311? When they say 1 GB do they always mean one gigabyte? Where Can I get a List of Existing Businesses in Provo? Where Can I Recycle Glass? Where Can I Recycle Glass? Where Can I Recycle Glass? Where do I get a bicycle License Where do I pay my power bill? Where Do I Start? Where do I submit my application? Who can actually read 125,000 emails or 1,250 web pages each second? Isn’t this overkill? Who can call 311? Who can prepare building plans? Who do I call if I have a complaint about the service I receive? Who do I contact to answer my questions about rental dwelling licensing? Who needs to license rental properties with Provo City? Who's receiving AMI meters? Why 311? Why are some of the gutters in Provo really deep? Why does Provo City provide recycling service? Why does the City of Provo allow such high fees for booting and towing? Why has the AMI selection taken 10 years? Why isn't there a recycling program for apartments? Why Should I Get a License? Will AMI meters give the utility control over my electric usage? Will I be required to get an inspection for each unit? Will I get a call back the next day to confirm the department has received my request? Will I Need a Background Check? Will I need a USA hockey membership to play? Will I Need an Inspection? Will I receive a renewal notice? Will my call be recorded? Will my personal information be shared? Will the AMI network change my utility charges? 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