Product Safety Information & Recalls Notices of any current product safety messaging Barcode: 5023674128066 Safety Notice It has come to our attention that not all of the above hot water bottles meet the high quality and safety standards from our supplier. As customer safety is our highest priority, we are recalling any purchases made in 2020. If you have purchased this hot water bottle and used it without an issue - there is no problem with your bottle and you don’t need to return it. However, if you have not used the bottle or you are in any doubt, please do not use the product and return it at the earliest convenience to your local store where they will happily give you a full refund, no receipt required and this does not affect your statutory rights. CUSTOMER SERVICE & FAQs Privacy Notice Website T&Cs The Club T&Cs The Club Scratch Card Conditions of Sale Cookie Preferences Shop Safe - COVID 19 Frequently Asked Questions Order & Delivery Information Returns and Refunds Product Recalls Store Finder Reserve & Collect T&Cs ABOUT US & HELPFUL INFORMATION Our Story Our History About Reserve & Collect The Club Sign-up to Emails Student Discount Charity Initiative Landlords Suppliers Recycling Gender Pay Summary Careers Modern Slavery Statement Section 172 Companies Act 2006 statement CONTACT INFORMATION Customer Service: Customercare@tofs.com PR Contact: tofs@z-pr.com Contact Us Careers & Recruitment The Original Factory Shop © 2021 Powered by Shopify American Express Diners Club Discover Maestro Mastercard Visa