HOME CONTACT ABOUT FAQ BLOG CONTACT US TRUE TO THE UNION FAMILY We Are ProScript Pharmacy A family owned limited liability company, with a mission to honor and protect the union family. LEARN MORE Our Services Rx Benefit Plan Design ProScript designs benefit plans to encompass every necessary detail of pharmacy and tailor it to your funds needs. Member Support We’re here to answer any questions regarding benefits, eligibility, prescriptions, authorizations and other pharmacy questions or concerns. Case Management We offer a proactive and personalized level of prescription and healthcare management by coordinating care through our case managers, both pharmacy and medical. Mail Order Pharmacy ProScript is a full service mail order pharmacy that manages and fulfills all your maintenance prescriptions with very quick turn around times from prescription reception to delivery. ABOUT US ProScript Pharmacy is committed to our union family. We pledge to provide continuous, uninterrupted service to our clients and their membership. LEARN MORE © 2020 Crossroads Healthcare. All Rights Reserved.

HOME CONTACT ABOUT FAQ BLOG CONTACT US Additional Information Frequently Asked Questions How can I pay my bill? What happens if I don’t pay my bill? How can I refill my prescription? I am sick and need an antibiotic, what do I do? My retail pharmacy says they are not in our plan and cannot process my prescription. What do I do? My prescription has to go mail order. What do I do? I am new to this plan. How can I fill my prescriptions? Do I have a copay? What are some medications that are not covered through my insurance? I never received my package. What do I do now? My package takes too long and I need to get it faster. What can I do? Pharmacy 101 The definitions contained herein are common in the pharmaceutical industry and may help you better understand your pharmacy benefits and general understanding of the pharmaceutical industry. Average Wholesale Price (AWP) Brand Drug Generic Drug Legend Drugs Letter of Medical Necessity (LMN) Maintenance Medication Maximum Allowable Cost (MAC) Participating Pharmacy Pharmacy Benefit Manager (PBM) Specialty Drugs © 2020 Crossroads Healthcare. All Rights Reserved.

HOME CONTACT ABOUT FAQ BLOG CONTACT US Contact Us Contact Us: ProScript Pharmacy Management LLC 2556 Arthur Kill Road Staten Island, NY 10309 P: 866-646-1780 F: 347-897-4660 Name Email Message Submit Important Contacts and Provider Networks Local 210 For members of the Teamsters Local 210 Affiliated Health and Insurance Fund: Prescription Drug Benefits Local 338 For members of the Allied Welfare Fund, sponsored by Local 338 RWDSU/UFCW: Prescription Drug Benefits © 2020 Crossroads Healthcare. All Rights Reserved.