QUALITY & SAFETY POLICY Duvalli is certified for quality, safety and sustainability. Duvalli’s Quality and Safety Policy is based on the following guiding principles: Management focused on the sustainability of the organization by using eco-friendly materials and technology. Promotion of best practices in the relationship with the entities involved in the same activity, through the development and dynamization of stable, lasting relations of mutual trust. Customer satisfaction and loyalty by creating objective solutions for all customer requests and complaints. High standards of quality in the services provided, in accordance with technical and legal requirements applicable to the activity. Promotion of commitment, dedication and professionalism. Promotion of continuous training of employees as well as motivation, satisfaction and teamwork. Inform employees of the risks inherent in their activities. Prevention, assessment, elimination or reduction of risks through the protection of facilities and equipment and continuous improvement of working methods. Prevention of the safety and health of its employees as a fundamental principle of its management ensuring compliance with legal obligations as a minimum and providing the necessary resources for a safe and healthy work environment. Encourage compliance with safety and health standards, without exception, by adopting safe and healthy work practices. Permanent development of the Quality, Safety and Health Management System focused on the continuous improvement of processes and procedures. QUALITY Only quality and control approved products are delivered to customers. SAFETY Duvalli is sensitive to occupational safety that is why we provide constant training to our workers to reduce work accidents. SUSTAINABILITY Respect for the environment is one of our core values. We intend to reduce our negative impact and give back to nature. Scope of Certification ISO 9001 e 45001 Design, development and production of knits for upholstery of furniture, pillows and mattresses in the sleep products industry. ISO 9001 Quality Management System ISO 9001 deals with the fundamental purpose of permanent development of a Quality Management System focused on the continuous improvement of the organization’s processes to ensure that customer’s requirements are met and quality is consistently improved. It contributes to the economic pillar of sustainability, which in turn allows the organization to have the capacity and means for other sustainability initiatives. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. ISO 45001 Occupational Health and Safety Management System ISO 45001 provides a framework for an occupational health and safety management system. This standard aims to minimize occupational accidents through social responsibility awareness programs. It can help you put in place the policies, procedures and controls needed for your organization to achieve the best possible working conditions and workplace health and safety. OEKO-TEX® STANDARD 100 Tested for Harmful Substances This international standard aims to assess the presence of substances in textile products that are harmful to health when in contact with the skin. This certification is a guarantee that our products are reliable for end consumers guaranteeing the human and ecological quality in our articles. If you would like to know more about our certified products, please contact us. CONTACTS T. +351 256 810 130 F. +351 256 810 139 info@duvalli.com OTHER LINKS Careers Privacy Policy & Cookies Terms of Use CO-FINANCED NEWSLETTER COPYRIGHT © 2020 DUVALLI S.A. | ALL RIGHTS RESERVED