Bristol Airport, UK Reducing Passenger Queuing Times Bristol Airport has one terminal which sees 4.6 million passengers fly to over 90 destinations each year. The Challenge When turning to Gunnebo, Bristol Airport wanted an innovative, efficient solution for controlling the flow of passengers into security control. The airport wanted to decrease processing times to get passengers into the airside lounges, whilst preventing passenger stress and allowing passengers more time in duty free. Bristol also wanted to measure passenger queuing times and patterns of movement to optimise the location of service facilities and airport exits. The Solution Gunnebo UK and ICTS Europe supplied a pre-security solution to cut the time taken to get passengers airside. Gunnebo provided nine lanes of high-security and high-capacity Speed Gates (SpeedStile FP) which were integrated with ICTS's Queue Management System, SmartQ. The Benefits After check-in, passengers scan their boarding cards using the SmartQ queue management system which reads different types of card (magnetic strip, bar code, etc.) SmartQ logs the time of arrival, validates each passenger's boarding pass and routes them to a certain lane. "We can now monitor the current 'live' status of our entrance gates and see how quickly the passengers are passing through them. If problems arise we can quickly take action. We can also deploy our personnel at times and in places where they are needed most," says Chris Ware, Head of Security at Bristol Airport. "The system has revolutionised the way we look at and manage our passengers in the terminals." Chris Ware, Head of Security at Bristol Airport © 2021 All rights reserved

Catwalk, India Coordinated Installation of a Retail Surveillance Network Catwalk is a leading premium brand in high-end ladies footwear with 280 stores located in 17 cities across India. 49 are operated directly by Catwalk with the others run as franchises. The Challenge Catwalk needed to address the quality of its existing in-store surveillance systems knowing that an upgrade over so many sites had the potential to noy only be costly but also disruptive for its customers. The Solution After having carried out a security audit and assessment of Catwalk's surveillance systems, Gunnebo managed the installation of upgrades and retrofits to the CCTV cameras in every one of Catwalk's self-run stores. Gunnebo also trained Catwalk's technicians on how to monitor the stores. Installation across the entire chain was completed within one month. The Benefits The speed and efficiency of installation co­ordinated across multiple sites ensured that Catwalk could upgrade its store surveillance without impacting on the shopping experience for its customers. "Gunnebo was one of the few companies who could commit to installation at all stores at once and we had minimal disruption to our business." Ubaid Kathiwala, Operations Director at Catwalk © 2021 All rights reserved