PO Box 158 Olathe, KS 66051 24/7/365 Service. Call Now: 913-481-0505 ABOUT HVAC PLUMBING PROJECTS BLOG CONTACT PRIVACY POLICY PRIVACY POLICY This Privacy Policy governs the manner in which DMC Service collects, uses, protects and discloses information collected from users (each, a “User”) of https://www.dmcserviceinc.com/ (the “Site”) and applies to all products and services offered by DMC Service (collectively, “Services”). This DMC Service Privacy Policy does not apply to products or services provided, or information obtained, other than through the Site. Please read the following policy to understand how your information will be treated. DMC Service reserves the right, at its sole discretion, to revise these Terms and Conditions at any time without notice. Therefore, you should check this page periodically for updates. Your continued use of the website after changes to these Terms and Conditions are posted indicates your acceptance of those changes. DMC Service may terminate, change or suspend, or discontinue any aspect of the Site, including the availability of any features of the Site, at any time. Please keep in mind that some of the services mentioned specifically in this policy may not be available on the Site at this time. If you have questions concerning this policy, please contact support at service@dmcserviceinc.com. WHAT INFORMATION MAY DMC SERVICE COLLECT FROM ME? DMC Service collects information in several ways. For example, personal information is gathered when you register as a customer using our account interface. Once you register, you are no longer anonymous to DMC Service and are able to use some of our Services. In addition to registration, we may request information at other times, such as when you report a problem with our Site or Services, or contact the company via the corporate email address. If you contact DMC Service, we may keep a record of that correspondence. DMC Service is committed to preserving your right to privacy. In some areas of our Site, we may request that you provide personal information, including your name, address, e-mail address, telephone number, and any other information from which your identity is discernible. For example, if you communicate with us through the “Contact Us” page, or order/download any of our products or services using our online order form, we will collect that information to respond to your request or fulfill your order, or for any other purpose set forth in this policy. DMC Service stores its customer information in a password-protected database to fulfill your requests for certain services. All information you submit to us is confidential and we do not sell or otherwise disclose such information to third parties, except to those third parties with whom we have contracted to fulfill your service request on our behalf. In those cases, we require third parties to respect the confidentiality of your personal information by using it only for the limited purpose of fulfilling your request and by not selling, transferring, or otherwise disclosing your information to other parties. All DMC Service personnel and any persons or entities assisting them with online activities are required to make no use of your personal information, other than for the purposes described in this policy. This Website is intended for adults. We do not knowingly collect personal information from children who are under the age of 13. For DMC Service to provide our Services to you, we may need to collect information about how our Users access and use our Site and Services. This includes information such as the Web pages our Users visit on our Site, the Services that you use, and your interaction with our Services. We may also collect device-specific information (such as your hardware model, browser name, internet service provider utilized, operating system version, unique device identifiers, and mobile network information) and IP address. If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this Site, you should contact a representative of DMC Service at service@dmcserviceinc.com. WHAT ARE COOKIES AND HOW DOES DMC SERVICE USE THEM? As part of offering and providing customizable and personalized services, many websites use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. We may use cookies to allow faster and easier access to your [account] information, monitor traffic on the Site and measure traffic patterns to improve functionality. We may also use cookies so that we can understand what you are interested in. We also may allow selected third parties, such as AdRoll and Google (Remarketing with Google Analytics) to place cookies on our Site to provide us with better insights into the use of the Site and User demographics or to provide advertising to Users. For further information about Google and AdRoll privacy policies, please see https://www.google.com/policies/privacy/partners/ and https://www.adrollgroup.com/privacy. You can visit this page to opt-out of AdRoll and their partners’ targeted advertising. You can visit this page to opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. Our Site may contain electronic images known as web beacons (sometimes called clear gifs or web bugs) or other advanced technologies that are useful in the provision of services to you. We may use such devices to verify compliance with our terms and conditions of use or with any promotions on the Site. Users may choose to set their web browsers to refuse cookies, or to provide alerts when cookies are being sent. If they do so, note that some parts of the Site may not function properly. HOW DOES DMC SERVICE USE THE INFORMATION? DMC Service primary goal in collecting information is to improve the Site and provide the User with the best possible experience on the Site. We may collect and use Users’ information for, inter alia, the following purposes: To provide our Products and Services to you: We may use User’s information to provide our Products and Services and to facilitate updates and support for our Products and Services. To improve customer service: Information you provide helps us respond to customer service requests and support needs more efficiently. To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the Products and Services and resources provided on our Site. To improve our Site and Products and Services: We may use feedback you provide to improve our Site and Products and Services. To send periodic emails: We may use the email address to send information to Users and to send updates pertaining to Users’ orders or accounts. Emails may also be used to respond to their inquiries, questions, and/or other requests. Users may receive emails that may include company news, updates, or related Product and Service information available from DMC Service and its affiliates, etc. To send periodic emails: We may use the email address to send information to Users and to send updates pertaining to Users’ orders or accounts. Emails may also be used to respond to their inquiries, questions, and/or other requests. Users may receive emails that may include company news, updates, or related Product and Service information available from DMC Service and its affiliates, etc. To comply with the law: We may use information to help us respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may share personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of terms of use, or as required by law. Except as provided herein, only DMC Service and its affiliates will have access to Users’ account information. We also may do research on our Users’ demographics and behavior based on the information provided to us upon registration, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an anonymous aggregated basis, which does not include information that would identify you. DMC Service also may share this data with business partners or other third parties. WHO IS COLLECTING INFORMATION? When you are on a DMC Service Site and are asked for personal information, you are sharing that information with DMC Service and its affiliates and service providers. If personal data is to be collected and/or maintained by any company other than DMC Service or its affiliates or service providers, we will attempt to notify you on the Site or in an updated version of this Privacy Policy. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service. Please be aware that other websites to which we link may collect personally identifiable information about you when you visit those sites. The information practices of other websites linked to our Sites are not covered by this Privacy Policy. WITH WHOM DOES DMC SERVICE SHARE MY INFORMATION? We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it, or under the circumstances described below. We may disclose the information we collect from Users to third party vendors, service providers, contractors or agents who perform functions on our behalf. We may also share information in the following circumstances: Data in the Aggregate: We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data that does not identify an individual person. In Response to Legal Process: We may disclose or access account information when we believe in good faith that the law requires it. For example, we also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena, or as evidence in litigation in which we are involved. Other: We also may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of DMC Service Terms of Use, this privacy policy, or other online or signed agreement with DMC Service, or that may otherwise be causing injury to or interference with (either intentionally or unintentionally) DMC Service rights or property, other DMC Service Site users or customers, or anyone else that could be harmed by such activities. We may disclose or access account information for administrative and other purposes that we deem necessary to maintain, service and improve our products and services. Third Party Services: We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering or mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other purpose. Business Transfers: As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of DMC Service businesses, customer and Site visitor information may be one of the transferred assets. For example, if we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company. HOW CAN I CONTROL MY PERSONAL INFORMATION? DMC Service offers its customers choices for the use and sharing of personal information. You may contact us at [business email]. If you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request. HOW DOES DMC SERVICE PROTECT FINANCIAL-RELATED INFORMATION? Keeping your personal financial information private is vitally important to us. As a matter of policy and long time business practice, DMC Service does not sell information provided by its customers. User statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate and do not include any personally identifiable information about an individual User. We will transfer the User’s credit card number, bank account number or other personal information to the appropriate credit card company or bank in order to process any online payments. WHAT SECURITY PRECAUTIONS ARE IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF MY INFORMATION? Your DMC Service account information and DMC Service profile are password-protected so you have access to this personal information. We use encryption technology to protect credit card numbers, bank account numbers, passwords and registration information while they are being transferred over the public Internet. Remember to sign out of your DMC Service account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this Site does not use security encryption measures. Therefore, information that you disclose by use of this Site (as with any site that is non-secure), by posting a message or using email, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, DMC Service cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. DMC Service is not responsible for any damages incurred resulting from the transmission of any information to us or from our services, or resulting from any unauthorized use of said information. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems. Although we undertake commercially reasonable measures to prevent unauthorized access, loss, and misuse of information, third parties may nevertheless unlawfully or clandestinely intercept or access information or other confidential transmissions. We also ask Users to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. Additionally, we ask all Users to take measures to help protect personal information in their online accounts, including the following: Install the latest security updates and anti-virus software on your computer(s) and mobile device(s) to help prevent malware and viruses; Reset your account password periodically; Use complex passwords; Do not use the same password on more than one website; Do not share your password with others; Password protect your personal mobile device(s); and Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal. PRIVACY OF CHILDREN None of the Sites within the DMC Service network are directed to children under the age of 13. We operate our network of Sites in compliance with the Children’s Online Privacy Protection Act and do not intend for registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age. Please do not register for https://www.dmcserviceinc.com/, or any other Site if you are under the age of 13. WHAT ELSE SHOULD I KNOW ABOUT MY PRIVACY? Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online. When your customer/client relationship with us ends, we will treat the information we have about you as if you were still our customer/client. COPYRIGHT, TRADEMARK AND INTELLECTUAL PROPERTY (USE OF SITE MATERIAL) The contents of the Site, including, without limitation, text, graphics, images, recordings, and other content (hereinafter “Content”) are owned by DMC Service, and are protected by copyright under both United States and foreign laws. Unauthorized use or copying of the Content violates copyright, trademark and other laws. The Content and all copyrighted materials may not be modified, copied and distributed, downloaded, displayed, emailed, transmitted or sold in any form or by any respective copyright owner. Use of the Content on any other website or in a networked environment is prohibited. DISCLAIMER The Site and its contents are provided on an “as is” basis without representations or warranties of any kind, including warranties of merchantability and fitness for a particular purpose. Neither DMC Service, nor its [list of team and/or partners, etc.] or other representatives will be liable for damages of any kind arising out of or in connection with the use of this website or any information accessible via it. As a convenience to you, DMC Service may provide links to websites operated by other entities. If you use those sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk. DMC Service makes no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon. CONTACT US 24/7/365 SERVICE.CALL NOW: 913-481-0505 ABOUT US We specialize in HVAC and plumbing *maintain, repair, replace and install* services. Our highly trained and expert technicians are ready to tackle any challenge in your commercial or industrial buildings. We never give up or in – we are Diamond Strong! SITE LINKS Home About Our Team Services Contact Us Careers Privacy Policy Terms of Use CONTACT INFO Address: PO Box 158 Olathe, KS 66051 Phone: 913-481-0505 Email: service@dmcserviceinc.com Diamond Mechanical Contractors © 2019 All Rights Reserved "The owner and the staff at DMC Service are amazing. They are unfailingly kind and helpful people who listen carefully and quickly find solutions. The technicians are prompt and reliable. It’s always a pleasure to find skilled and honest people to do business with, and DMC Service is exceptional from start to finish. They are the best, they went above and beyond to meet my needs. I have never had better service from any company. I most highly recommend DMC Service. These are the people you want taking care of your home, you can trust them with your family’s safety." - Brenda Ludlow