Help Center The Details: VDR login and authentication enhancements 日本語の案内ビデオはこちら What has changed? On November 20, 2021, Intralinks introduced enhanced login and authentication as part of the new Intralinks Identity Services. These enhancements offer increased protection and greater control over how you manage your password, your profile and other Intralinks account security features. View a more detailed explanation of these enhancements. How does the new authentication enhancements work? The Intralinks Identity Services incorporate an added layer of authentication to verify your identity. Global external users can choose from login options including SMS, OKTA Verify or your preferred authenticator (listed below). This is a requirement for all users, and once enabled your preferences will apply to all Intralinks applications. How do I get started? You can update this information by following the three steps outlined below. Before you begin: Important! If you have installed Intralinks mobile apps or desktop applications such as Intralinks Designer, you must update these applications to the newest version immediately. Step 1: Check your email. You will receive an email outlining the steps you need to take. Your new password must be at least 10 characters long. We recommend choosing an easy-to-remember passphrase, rather than a complex password. Step 2: Choose a security option. Three security options are available: SMS, Okta Verify, or your preferred authenticator out of several alternatives, including, but not limited to Microsoft Authenticator, Google Authenticator, OneLogin, Authy, Duo Mobile. You are required to select at least one option. If you are already using Okta Verify or another authenticator, you can use those mobile apps with Intralinks. If you are not currently using these apps, you can install them on your mobile phone. Watch this short video to familiarize yourself with the new MFA experience. Step 3: Verify your identity. Password reset has been simplified. You no longer receive an email with a link to reset your password. Instead, when you request a new password, Intralinks will ask you to verify your identity using the security option you selected. That’s it. Your profile has been updated. Your profile has been updated to make it simpler for you to change your password and add or remove security options. Your updates will automatically be applied to all of the Intralinks applications you use today. Questions? You may find the answers to your questions on our FAQ page. If you still encounter difficulties and need assistance, please contact Intralinks Global Support. Email us or call us. If you still encounter difficulties and need assistance, please contact Intralinks Global Support. Email Us or Call Us.