Consulting & management of documentary solutions 04 77 23 63 00 Contact Menu Home Momentum You are Impression Dematerialization Blog With Elan ... your profits are not just impressions ... You are here: Elan > Our values People driving performance Working together to meet the expectations of our customers and foster team spirit internally is one of our core values. Without the development of all of our staff who contribute daily to common efforts, Elan would not be able to meet the needs of its customers qualitatively. Placed at the center of our strategy, our decisions and actions, we make every effort to ensure that our employees constantly think of “ customer satisfaction ”. Our founding values Independence : our advice approach is completely objective . We offer the best solutions to our customers regardless of our relationships with our partners - software manufacturers or publishers. Our membership in the Hexapage group (the leading national network of independent document specialists) also allows us to guarantee our customers the best rates and financing. Customer Orientation : our constant concern is to place our customers at the center of our daily concerns and to provide them with quality service. We are committed to meeting their needs. We intervene throughout our commercial relationship, both in pre-sales and technical and commercial support. Backed by our membership in Hexapage , we pool our purchases and funding, which allows us to offer products and solutions at the best cost. Innovation : for us, innovation is an investment which guarantees increased responsiveness , and remains a founding value inseparable from performance . All of our staff are constantly on the lookout for new products and solutions. During dedicated committees within Hexapage , the latest product and software innovations are analyzed and the most suitable are put in the catalog. This allows us to meet the real needs of our customers by guaranteeing them to be at the forefront of the latest technologies. Proximité : en lien fort avec l’orientation client, nous nous engageons à intervenir dans un délai minimal pour répondre aux urgences de nos clients. En amont de ces interventions, nos équipes techniques et commerciales sont en lien permanent avec nos clients et répondent pro-activement à leurs besoins. Notre secteur géographique organisé autour des départements limitrophes du 42 (03-63-71-43 et ouest 69), nous permet d’être réactifs et garantit à nos clients un élément différenciateur en terme de services. L’environnement au cœur de nos préoccupations Préserver l’environnement Parce que notre rôle est aussi de préserver l’environnement, nous attachons une attention toute particulière à vous informer sur l’aspect écologique des matériels qui sont mis à votre disposition, en respect de la certification Hexapage qui nous a été attribuée. De plus, et en partenariat avec CONIBI, nous organisons la récupération et le traitement des consommables usagés. CONIBI, 1er consortium dédié à la collecte et à la valorisation des consommables d’impression, a vu le jour en janvier 2000. Pionnier dans son domaine, il est né de la volonté commune des principaux acteurs mondiaux de l’impression de mettre en place une solution gratuite de collecte et de traitement des consommables usagés des entreprises. ELAN guarantees the recovery and recycling of your old equipment within the framework of WEEE legislation. Raise awareness among our employees Because life in a company also requires the implementation of good practices, our staff are made aware of selective sorting and ensuring their energy expenditure. Share this article momentum 56, Boulevard Charles de Gaulle 42120 LE COTEAU CEDEX Technical access Support access Conibi Contact Monday to Thursday - 8 a.m. to 6 p.m. Friday: 8 a.m. to 5 p.m. 04 77 23 63 00 Useful links Legal Notice Sitemap Contact