Your contact information is not required but requested to help us improve our services. First Name Last Name Email Address City State Country 1. Did you find our website efficient for your property search needs? Yes No N/A 2. Please rate your overall check-in experience. Poor Excellent 3. Please rate your overall check-out experience. Poor Excellent 4. Did you require assistance of our after-hours guest services team? Yes No N/A If yes, please explain: 5. Please rate the friendliness of the guest services team. Poor Excellent 6. Please rate the ease in finding your vacation property. Poor Excellent 7. Did the property meet your expectations? Yes No N/A If no, please explain: 8. Please rate the cleanliness of the property. Poor Excellent 9. Please rate the property amenities. Poor Excellent 10. Please rate the housewares (i.e. kitchen utensils, dishes): Poor Excellent 11. How well maintained was the property? Poor Excellent 12. Please rate the property, overall. Poor Excellent 13. If you made a call to our guest services team for maintenance, how well was it handled? Poor Excellent 14. Please rate the overall friendliness and knowledge of the staff. Poor Excellent 15. Please rate your overall experience. Poor Excellent 16. What is the likelihood you will stay with us again in the future? Poor Excellent 17. What is the likelihood you will refer your friends and family to stay with us? Poor Excellent 18. What additional services or vacation property features would have added to your overall experience? 19. Would you like to receive information about purchasing a vacation property? Yes No N/A 20. May we use your comments in our advertising? Yes No N/A 21. Please leave us a comment on your experience working with members of our team 22. Please leave us a comment about your stay in our property Coco Plum Vacation Rentals, LLC 305-390-2315 | KeysRentalsOnline.com 2021 Powered by: LiveRez.com Vacation Rental Software| All Rights Reserved

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