Online Banking Quick Access to Menu Home About Us About First Citizens Bank EXPERIENCE OUR DIFFERENCE We are a locally-owned financial institution with enough size to compete technologically while still being able to provide exceptional personal service. We want to inspire financial well-being for everyone. If you're already a customer, thank you. If you are considering First Citizens, we look forward to providing you with forward-thinking products, spending and savings accounts, and loans that will fit your lifestyle. Our Vision Inspire financial well-being for everyone. Our Mission Deliver exceptional financial experiences focused on the success of our customers and communities. Our Story What is our history and what is the meaning behind our logo? Learn More Our Core Values - FC RISE Family Family - we are a unified team with strong traditional values Community Community - we are committed to improving the communities we serve Relationships Relationships - we know the value of building long-term internal & external partnerships Integrity Integrity - we are fair and honest in all our dealings and take responsibility for our actions Stability Stability - we are there for our customers and communities through all markets Excellence Excellence - we lead by example and are driven to be the best at what we do FIRST CITIZENS CHARITABLE FOUNDATION This foundation was organized to distribute funds to various organizations in North Iowa and Minnesota. Learn More Meet Our Leadership Team Marti Rodamaker CEO/Chairman of the Board Location: Mason City West Branch Jeff Gribben President Location: Mason City West Branch Sarah Nielsen Chief Financial Officer Location: Mason City West Branch Dan McGuire Chief Human Resources Officer Location: Mason City West Branch Joleen M. Fleming Chief Operations and Retail Officer Location: Mason City West Branch Nate Ten Haken VP Information Systems Location: Mason City West Branch Bob J. Klocke Chief Credit Officer Location: Mason City West Branch Nicole R. Olson Chief Wealth Management Officer Location: Mason City West Branch CAREER OPPORTUNITIES Looking for a career in banking? Join our team! Learn More LOCATIONS & HOURS All locations are open normal business hours. Curbside Banking is available at most locations. Learn More You can be confident with your decision to do business with First Citizens. We can be reached at 1-800-423-1602 or by clicking here. First at Service At First Citizens Bank, you can take care of all your financial needs under one roof. From deposit accounts and loans of all types, to mobile banking and financial planning, we’re THE comprehensive provider in our communities. Get in touch with us to see how we can serve you! Contact Us Top Visited Pages Online Banking Home Loans Career Opportunities Digital Banking Contact Us About Us Savings Rates Routing #: 073901602 © 2021 First Citizens Bank. All rights reserved. Privacy Policy | Sitemap | Terms of Use | USA PATRIOT Act | Careers | Financial Calculators | Consumer Info | Charitable Foundation | Web Accessibility Guidelines Custom financial web solutions by VGM Forbin. Aa Aa Aa Contact Us