Skip page header and navigation Closed, reopens at 10:00 Book Donate Enewsletter Home Visit Museum Depot FAQs FAQs Frequently Asked Questions Our number one priority remains the safety and wellbeing of our visitors and staff, so there are a number of measures in place at the Depot to help everyone remain safe while they’re here. Before you visit the Museum Depot in Acton, please ensure that you are familiar with our latest FAQs section below. Depot events .cls-1{fill:#468532;} Before your visit Do I need to book tickets in advance? How do I find if tickets are available? Can I call or email to book tickets? Can I change the date and time of my booking? What details do I need to provide for Test and Trace purposes? What should I do if I become unwell before my visit? Can I receive a refund? Is there a local residents discount? On arrival How should I travel to the Depot? Should I arrive ahead of the time of my timed ticket? Can I buy tickets on the day? Will I have to queue? What happens if I am running late and miss my timeslot? Will I have to wear a face mask? Will you do bag checks? Will the cloakroom be open? How long will I have to enjoy the Depot? During your visit Will everything be open? Will toilet facilities be available? Will there be any food and drink facilities available? Can I bring my own picnic with me? What do I do if I become unwell during my visit? Will the London Transport Miniature Railway be running? Other changes to your visit Will you be taking visitors’ temperatures? Will there be hand sanitiser dispensers and hand washing facilities available? How will you manage social distancing? Will Museum staff be wearing protective equipment? What other health and safety measures have you made to make my visit safe? Shopping Will the shop be open at Acton? Will there be any changes to the shop experience? Will you accept cash? Can I buy London Transport Museum gifts online? Opening times Museum galleries and Shop Every day 10:00 - 18:00 Last entry 17:00 Canteen open 11:00 - 15:00 More About Contact us Enewsletter Blog News Opportunities Our supporters Governance Awards and recognition Our policies Friends Learning Programmes Climate Crossroads Commercial Filming and photography Venue Hire Image licensing Corporate partnerships Membership Sponsorship Dinner & Auction Interchange Payroll giving Arts Council England Transport for London Facebook icon Twitter icon Instagram icon LinkedIn icon Pinterest icon YouTube icon Terms and conditions Privacy & cookies Website accessibility © 2021 London Transport Museum, all rights reserved. London Transport Museum Limited (LTML) is a registered charity in England and Wales (No. 1123122)