LOG IN CART ( 0 ) CHECKOUT (800) 873-2399 Mon-Fri 9am to 5pm EST ROLL-UP SIGNS STOP / SLOW SIGN STANDS ACCESSORIES 3M PRODUCTS CONCRETE PRODUCTS Refund policy Returns: Before returning an item please call us for an RMA number at 1-800-873-2399. Please include this RMA number on any correspondence regarding the return as well as on your return packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error will be rejected. Any item that is returned more than 30 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at jcooper@bonesafety.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ecomm@bonesafety.com and send your item to: Bone Safety Signs 6450 Industrial Way Alpharetta Georgia US 30004. Shipping To return your product, you should mail your product to: Bone Safety Signs 6450 Industrial Way Alpharetta Georgia US 30004 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. About Us Contact Us Terms and Conditions Marketing Information Terms of Service Refund policy Roll-Up Signs Stop / Slow Sign Stands Accessories 3M Products Concrete Products © 2021 Bone Safety Signs. Powered by Shopify American Express Discover Mastercard PayPal Venmo Visa