A sustainable approach, which has always been a part of SCARPA’s History, now a manifesto for the company SIGN IN CART (0) SHOP COMMUNITY SUPPORT RETURNS SERVICE CENTERS WARRANTY & REPAIR RETURNS SIZING INFO SCARPA Returns/Exchanges Wrong size? Don’t like the color? Just return your product in new, unused condition. For the holiday season, we have now extended our return period from 30 to 60 days! If you need a different size, please just reorder via the site and we’ll credit you when we’ve received and processed your return. To return product, include a completed Return Authorization form, and if you live in the lower 48, simply use the return shipping label that came with your order. Please use a shipping box to avoid any unnecessary re-packaging fees and use a trackable shipping service to ensure your package makes it to us. Fed Ex or UPS are recommended. Ship to: SCARPA North America, Inc. Returns Department 3550 Frontier Avenue Unit E Boulder, CO 80301 USA Please allow 2-3 weeks for receiving and processing of U.S. returns. Please allow 3-4 weeks for receiving and processing of Canadian returns. We’ll email you a Return Confirmation when it’s been received here at SCARPA. You can always check your order status by logging into your account at the top navigation bar above for specifics on your order/return, as well. Pro & EP Return/Exchange Due to the current COVID-19 situation, we have updated our Pro and EP return policy. We are now accepting Pro and EP returns for products purchased on scarpa.com. For the holiday season, we have now extended our return period from 30 to 60 days! Just return your product in new, unused condition. If you need a different size, please just reorder via the site and we’ll credit you when we have received and processed your return. Returns will be charged a small, 5% restocking fee. Please use a shipping box to avoid any unnecessary re-packaging fees and use a trackable shipping service to ensure your package makes it to us. Fed Ex or UPS are recommended. If you are in the US or US territories, please ship your package to: SCARPA North America, Inc. Returns Department 3550 Frontier Avenue Unit E Boulder, CO 80301 USA If you are in Canada, please reach out to our team at propurchase@scarpa.com for details. Please allow 2-3 weeks for receiving and processing of U.S. returns. Please allow 3-4 weeks for receiving and processing of Canadian returns. NEED HELP? PHONE: 303.998.2895 MON - FRI 8am - 5pm MST Colorado, USA ADDRESS: SCARPA North America, Inc. 3550 Frontier Ave Unit E Boulder, Colorado 80301 USA CONTACT US SHOP Skiing Climbing Mountaineering Hiking Trail Running Mountain Lifestyle SCARPA Gear Rottefella NTN Parts & Accessories Deals COMMUNITY About Scarpa Blog Events Athletes Partners SCARPA Stands Green Manifesto Athlete Mentorship Initiative (AMI) SUPPORT Authorized Service Centers Warranty & Repair Size Chart Sizing Information Returns & Exchanges Dealer Locator FAQ 2017 Maestrale Recall CONTACT SCARPA North America, Inc 3550 Frontier Avenue Unit E Boulder, Colorado 80301 USA 303-998-2895 Resource Library Pro Program Pro Application Shipping Policy Privacy Policy Terms of Use Accessibility Site Map © SCARPA NA, Inc. All rights reserved. I AGREE By using scarpa.com, you agree to SCARPA North America’s Terms of Use, Privacy Policy, and Accessibility Statement.