Reception News The company Individuals Professionals Help and advice Broken boiler The right gestures Recruitment Customer Area My customer area Help and advice The right gestures The right gestures Simple steps to save money and protect the environment • Maintain your boiler The boiler operates over 3000 hours per year and needs maintenance. In France, each year, many accidents are due to poorly maintained devices. However, according to the legislation in force, the maintenance of heating devices is obligatory once a year. • Regulate and program your heating By programming your heating correctly, you can save up to 25% and thus considerably improve your comfort. In order not to unnecessarily heat your home, you have the option of lowering the temperature when you are away and during the night. To do this, your boiler must have one of the following solutions: a programmable room thermostat, a thermostatic valve, mounted on the radiator, programming integrated into the boiler regulator, or programming by telephone, to control the heating remotely. • Replace your old boiler The older your boiler, the greater the risk of failure. Even well maintained, its yield drops, so it becomes more "greedy". A new boiler means more comfort, more peace of mind and above all more savings ( 12 to 15% on your gas or oil bill and up to 30% with a condensing boiler). • Set your hot water temperature correctly To prevent the development of legionella (bacteria present in water), the water temperature should be between 55 and 60 ° C. Above this temperature, the water flowing from your tap may be too hot for its sanitary use. • Consume less water Attach flow-reducing nozzles to faucets, aerators or water-saving showers or have mixer taps installed that save up to 10% water. • Where can I find the reference of my boiler? The reference of your boiler can be found on a rating plate affixed by the installer after installation. This is either on the back or on the sides of the device. This reference will be requested if you contact one of our agencies. Who are we ? The BDR Thermea group Qualified professionals A certified company Individuals Service offers Regulations Contact us Professionals In the residential In the tertiary sector Contact us Help and advice Recruitment SERV'élite, the benchmark after-sales service of the BDR Thermea group, specializing in the maintenance and upkeep of heating systems for the De Dietrich, Oertli, Chappée, Ideal Standard, Sofath and Brötje brands. SERV'élite offers contracts tailored to your needs and undertakes to offer you an efficient heating system that ensures your well-being, respects the environment and guarantees your comfort. Choosing SERV'élite means opting for quality after-sales service with qualified professionals close to you. Legal Notice Terms and conditions