PARTNER SUPPORT SOLUTIONS INDUSTRIES RESOURCES SERVICES COMPANY CONTACT US HOME INDUSTRIES CORPORATE IT Corporate IT Go from a Cost Center to a Value Engine Simplify IT service desk operations. ConnectWise is the comprehensive platform 99,000+ IT Professionals trust to automate, streamline, and manage their service desks. Built within the ITIL framework, ConnectWise ensures nothing falls through the cracks. Meet everyone’s needs while staying in control of your time, budget, and stress level. Features Faster Service Desk & Self-Service Portal Empower service desk technicians to do more with less. Automate manual tasks, improve efficiency, reduce costs, gain visibility and track tickets effortlessly. With flexible ticket submission options: self-service portal, email and chat, you can cut down on disruptive drive-bys and boost end-user satisfaction. Projects with 360-Degree Visibility Gain visibility to every step of your projects, benefit from built-in templates that save your team time, and automate repeatable processes like equipment requests and onboarding. Large projects can easily get out of hand. Regardless of scope, ConnectWise keeps projects on time and within budget by driving accountability to deadlines and facilitating open communication. Keep Work Moving with Automation Almost any action in ConnectWise can trigger another action, alert, event, or escalation. The ConnectWise workflow engine is flexible enough to handle any process—from onboarding a new hire to migrating a server. We can take many of the manual tasks and processes you encounter every day off your plate, so you can focus on big-picture projects. Asset Tracking Easily keep tabs on all the devices floating around the office, so you can make informed hardware and software buying decisions. When your entire IT inventory is in ConnectWise, allocation and re-allocation is no sweat. Reporting & Charge Backs Get dashboards, custom reports, and scheduled reports. With these, you’ll never again scramble for stats that demonstrate the value of your department. Painlessly pull real-time reporting in minutes. ConnectWise also makes it easy to charge back last-minute orders to originating departments, so your budget doesn’t suffer. Benefits Streamline, centralize & automate ticket management More efficiently implement projects Cut down on administrative tasks with automation Never lose track of another asset Gain visibility into your KPIs Check out related resources. eBook Help Desk Management: Increase Service Team Efficiency VIEW EBOOK Infographic A Data-Driven Approach to Project Management VIEW INFOGRAPHIC Who We Serve MSP/IT Services System Integrator Software Development Point of Sale Professional Services Reseller Telecommunications Physical Security Field Services Corporate IT Other Browse best practices and industry news on our blog. VIEW BLOG EXPLORE MORE CONNECTWISE SOCIAL MEDIA ABOUT ©2015 ConnectWise. All rights reserved.