Home About OPAL Compliance Compliance OPAL is a low risk partner and will be a trusted extension of your business. We recognise that having external verification and regulatory responsibilities provide you with much more comfort than us just telling you we are good! Therefore OPAL is: Authorised and regulated by the Financial Conduct Authority since 20th March 2007. A registered Data Controller with the Information Commissioner (since 30th March 2005). Accredited by the British Standards Institute since November 2009 as demonstrating compliance with the Information Security Management System standard ISO/IEC 27001:2013 We also have a highly experienced Compliance Team who has tremendous depth and breadth of regulatory & TCF knowledge gained over a combined 50 year period working for businesses large and small. They undertake a range of compliance tasks at the request of our clients (relating to their business that we administer) as well as ensuring that OPAL remains compliant at all times, including: Anti-Money Laundering Controls: Using a fully automated system Suspicious Activity Reporting Complaint Handling and Resolution: A Full service can be provided Root Cause Analysis Audits: Risk Based Monitoring plan Call Monitoring, Service Level Reviews, Regulatory, Process Reviews Breach and Risk Reporting Identification and Root Cause Analysis Management Information: Monthly Reporting, Statistical and Trend Analysis Special Investigations: Ad Hoc projects to provide reassurance Adding Value: Reducing costs through efficient and effective recommendations Feedback to enhance training Implementation assistance and ongoing effectiveness review About OPAL About Us Compliance Opportunities OPAL is a trusted partner for some of the best-known financial services brands. To find out what we can do for you call 01727 734 310, email us or learn more in our case studies section. Administration Outsourced Administration Software Solutions Pandora Platform Pandora Technical Capabilities Pandora Mobile Call Recording App About OPAL About Us Compliance Opportunities Quick Links Contact Us Case Studies Outsourced Professional Administration Limited is registered in England and Wales under company number 2947475 and has its registered office at 1st Floor, 45 Grosvenor Road, St Albans, Hertfordshire AL1 3AW. Outsourced Professional Administration Limited is authorised and regulated by the Financial Conduct Authority. Legal Information Privacy & Cookies Policy Sitemap © 2016 Outsourced Professional Administration Limited