Main navigation Donate Menu Pet bereavement and pet loss Lives are transformed by the love and companionship pets bring. So, saying goodbye to one – whether due to death or separation – is always sad, difficult and often traumatic. It affects people in many ways. But, remember, you are not alone. If you are grieving for a pet, or facing loss, our free and confidential Pet Bereavement Support Service (PBSS) is here for you by phone, email or webchat. Call us Email us Chat live with a trained volunteer Contact us via online form Our Facebook community About PBSS Our fully-trained team answer calls, emails and webchat from those experiencing pet loss, of any kind, every day on 0800 096 6606 from 8.30am to 8.30pm. Find out more Training for pet professionals on pet loss Our courses help you to help others going through pet loss. Volunteer for PBSS Learn more about joining our team and helping others. Related Content Behaviour, Bereavement How to help a grieving dog Behaviour, Bereavement How to help a grieving cat Download our PBSS literature PBSS Standards of Service The support line volunteers are not counsellors, but are trained in providing emotional support. Sign up to our mailing list The best way to stay up to date with what's going on at Blue Cross is to join our mailing list. Sign up to our mailing list Footer navigation Social links Facebook Instagram Twitter YouTube About Blue Cross Education Work at Blue Cross Our impact framework Modern slavery statement Contact us General enquiries Find an animal hospital Find a rehoming centre Find a charity shop Media centre News Press Publications Policies Cookie policy Privacy policy Supporter charter Terms and conditions Fundraising Standards Board Blue Cross is a registered charity in England and Wales (224392) and in Scotland (SC040154). A company limited by guarantee. Registered company in England and Wales under company number 00363197. Registered address Shilton Road, Burford, Oxfordshire, OX18 4PF. We care about your privacy Our website places cookies on your browser to enhance site navigation, analyse site usage, and assist in our marketing efforts. Click "Accept" below to consent to the use of this technology and the processing of your data for the purposes explained above.Read the Blue Cross cookie policy More options Accept