ATM & Branch Locator Join Our Team Foundation Need help? Personal Business Commercial Investing Insurance About Us Login Mobile Security Personal Overview Customer Service Mobile & Online Banking Menu arrow Online Banking Mobile Banking Mobile Security Quicken Telephone Banking Voice ID Online Loan Payment Login Checking Savings & CDs Debit Cards Credit Cards Mortgages Home and Personal Borrowing Retirement Planning Eastern Bank's mobile banking service uses multiple security technologies to protect your account information. Safety Features Mobile sessions use multifactor authentication and encryption to protect against unauthorized access. Mobile sessions are automatically ended after a period of inactivity. When you close the app, your mobile banking session ends. Security Tips Below are some simple steps you can take to ensure your personal information remains safe and to minimize your chances of becoming a victim of fraud and identity theft. Secure your phone by using its password or PIN feature. Do not respond to text messages asking you to update or validate your account information. Download apps only from reputable sources such as the Apple App Store or Google Play. Sign out of your mobile banking session as soon as you have completed your banking transactions. If you are in a public location, make sure no one is watching you sign in to mobile banking. Keep your phone's operating system up-to-date to ensure the highest level of protection. Google Play is a trademark of Google, Inc. We're Here to Help Helpful Links Customer Service FAQs Forms Feedback Tools & Calculators Online Services En Español Helpful Phone Numbers Consumer Service Team: 1-800-EASTERN (327-8376) Business Service Team: 1-800-333-8000 Eastern Wealth Management: 1-800-EASTERN (327-8376) Eastern Insurance: 1-800-333-7234 Eastern Benefits: 1-877-542-7267 Routing Number 011301798 Branch and ATM Locator Locator Connect with Us facebook linkedin twitter youtube instagram Eastern Bank Awards EASTERN BANKSHARES, INC. © 2020 EASTERN BANK. ALL RIGHTS RESERVED.PRIVACY & SECURITYTERMS OF USE Member FDIC | Equal Housing Lender | 1-800-EASTERN (327-8376)