Premium Area | Login | Sign in HOME ADMINISTRATIVE PRACTICES JOB SECURITY TRANSLATIONS STAMPED OTHER SERVICES CONTACTS BLOG WHO WE ARE The Prontobollo brand was born in 1989 with an exclusive service: the express home delivery of stamps. A totally new idea that quickly gained great success among clients, in particular professional firms (notaries, lawyers, accountants etc.) and businesses. In the wake of the innovation, starting from 1993, further home services were born: certificates and handling of administrative procedures, translations, mailing preparation. Today, Prontobollo is a company capable of carrying out a large number of services very efficiently, ranging from those already mentioned to the paperwork for car documents, or even the home delivery in 24 hours of stamps and number plates of any dimension. Our company policy, founded on the quality of service and punctuality, has led us to obtain the trust of around 24,000 customers and to obtain the uni en iso 9002 quality certification . STRUCTURE Our headquarters of 400 square meters. it is strategically located in the center of Rome (Termini Station) where it resides: the administration, the certificates and administrative procedures service and the “Prontopony” express contact details service. We have two other offices, in the same area, where additional services are carried out: “Prontobollati”, mailing preparation and management of customer correspondence. The staff is made up of: - n. 35 employees + n. 6 messengers who provide city deliveries of stamped values and administrative / certified practices + n. 24 deliverymen who carry out transport on behalf of our customers. All the instruments used are state-of-the-art and constantly assisted by qualified suppliers, so much so that our services have NEVER been interrupted until now due to problems due to the malfunctioning of the equipment used. OUR COMMITMENT Customer satisfaction is the principle that inspires our business and to this end we are committed to providing quality services, inspiring our activities to the principles of transparency, participation, efficiency, courtesy and availability. Transparency : we adopt and verify full compliance with the rules and contractual conditions, making them easily known to everyone, trying to make our way of working easily understandable; Participation : in order to continuously improve our services, we gladly collect the suggestions and proposals of customers and our collaborators; Efficiency : the goal is to guarantee an immediate and competent response to your needs; Courtesy and availability: all our staff is available to meet your needs, with the utmost attention to constantly listening to your requests. Information : we undertake to provide you with all the necessary economic and technical information relating to our services and to those concerning laws, decrees and regulations governing relations with the Public Administration. QUALITY STANDARD Svolgiamo un costante lavoro di verifica sulle nostre risposte alle vostre esigenze, al fine di un continuo miglioramento dei nostri standard di qualità; a garanzia della qualità dei servizi, evidenziamo alcuni parametri importanti dei servizi offerti, i cui valori vengono costantemente monitorati: - tempi di risposta dei nostri operatori ed adeguata consulenza alle Vostre richieste - conformità dei tempi di fornitura dei servizi – tempi di risposta ai Vostri reclami – adeguamento delle tariffe. Tali rilevazioni sono effettuate attraverso i nostri sistemi informatici, appositamente strutturati per fornirci il controllo dei suddetti parametri. GESTIONE DEI RECLAMI Qualora Vi riteniate insoddisfatti non esitate a contattarci segnalandoci le vostre precisazioni ed eventuali reclami, ci aiuterete a migliorare. Gli eventuali reclami possono essere comunicati ai nostri operatori e/o ai nostri Responsabili di settore: telefonicamente, a mezzo fax, o tramite posta elettronica; i numeri telefonici diretti del nostro personale ed i relativi indirizzi di posta elettronica, sono elencati nella home page del nostro sito internet, www.prontobollo.it, alla voce “CONTATTI”. In caso di reclamo, dovrete comunque provvedere al pagamento nei termini concordati, con la sola esclusione delle somme oggetto della diretta contestazione, conseguentemente Prontobollo provvederà a valutare le responsabilità del disservizio ed a comunicarvi per iscritto l’esito della suddetta valutazione, entro 10 giorni dal momento in cui il reclamo è pervenuto. Ove sia riscontrata la fondatezza del reclamo, e voi abbiate già pagato le commissioni relative al servizio, provvederemo alla restituzione dei suddetti importi. Data Processing Information (Privacy) Electronic filing of 2015 financial statements FIND OUT MORE PROMOTIONS NOTARIAL ARCHIVE Prontobollo offers a fast and qualitative service, in relation to the request for authentic copies of documents at the Ar ... LEGALMAIL All companies and sole proprietorships, established in corporate form, are obliged to activate and communicate to the Regi ... FILING OF FINANCIAL STATEMENTS 2016 For many companies the intense closing period of financial statements is approaching and like every year we inform you about ... TIMESTAMPS Immediate service with email delivery of usage credentials AZIENDA Chi siamo Pubblicità Informativa Privacy SERVIZI Certificati e pratiche amministrative Valori bollati a domicilio Traduzioni in tutte le lingue SERVE AIUTO? Contatti Mappa del sito STAY CONNECTED Iscriviti alla nostra newsletter ISCRIVITI SUBITO © 2016 Prontobollo Srl. All rights reserved. PI 04459381002 | Privacy | Sitemap Supply of stamps Luciano Azzini Alessandro PI 08116131007 Our site uses cookies - more information Accept cookies