RECEPTION CONTACT My shopping cart My account TERMS OF SALES Shipping cost After confirmation of the order and validation of the method of payment, FOLIMAGE undertakes to deliver to its carrier all the references ordered by the buyer within a maximum period of 24 working hours after validation of the method of payment. Individuals You have the option of paying online by credit card (secure payment via Paypal). Other payment methods: we ship your order upon receipt of your check or bank transfer. Associations, communities and professionals On request, we send your package and the corresponding invoice upon receipt of your order. Payment on receipt. Shipping costs Participation in packaging and shipping costs Metropolitan France * - 4 EUR for an article - 6 EUR for 2 articles and more Europe except France * - 7 EUR for an article - 9 EUR for 2 articles and more Dom-Tom and rest of the world * - 13 EUR for an article - 15 EUR for 2 items and more * Exception: for very large items (educational kit & exhibitions), the shipping costs are € 7 (indication for shipping in mainland France). Secure payment For the security of your payments we use "Paypal", the credit card payment solution developed by our Paypal bank. With this system, your card payment is made directly on the secure server of our Paypal bank on our behalf. At no time will your card number be communicated to us. The exchanges are encrypted and secured thanks to the SSL 3 protocol (Secure Socket Layer) on the Internet, a protocol which has become a worldwide standard and which can be used by the main browsers. CONDITIONS Terms and conditions Preamble The site is the property of FOLIMAGE in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext type links to the site are authorized without specific requests. 1. Acceptance of conditions The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this screen and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relations between FOLIMAGE and its client, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written. 2. Products The photographs illustrating the products do not enter into the contractual field. If errors occur, under no circumstances can FOLIMAGE be held liable. Most of the products offered to its customers by FOLIMAGE are available in our warehouse. 3. Order The automatic registration systems are considered as proof of the nature, content and date of the order. FOLIMAGE confirms the acceptance of his order to the customer at the email address that he will have communicated. The sale will not be concluded until the order has been confirmed. FOLIMAGE reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. The information given by the buyer when ordering commits the latter: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be delivered. the product. 4. Delivery After confirmation of the order and payment, FOLIMAGE undertakes to deliver to its carrier all the references ordered by the buyer within a maximum period of 24 working hours. This transporter undertakes by contract with FOLIMAGE to deliver the order to the buyer's address provided by FOLIMAGE. In the case of transport in a so-called cash on delivery system, the customer agrees to pay the carrier or his representative the full amount indicated during the order confirmation. In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country. of receipt of the order. All orders placed with FOLIMAGE are intended for the personal use of customers, customers or recipients of the products are prohibited from any partial or total resale of the products. FOLIMAGE is released from any legal liability if the payment of taxes was not made by the customer. Delivery will be made by La Poste. Delivery is made within the time slot agreed with the customer by direct delivery of the product to the announced recipient, or in the event of absence, to another person authorized by the customer. Any delays do not entitle the buyer to claim damages. In the case of a technical product, the customer will take particular care to check the correct functioning of the device delivered, to read the instructions for use provided to him. In the event of apparent defects, the buyer benefits from the right of return under the conditions provided for in this document. Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk and peril of the recipient. Always check your package on arrival. You have 48 hours to make any reservations with the carrier in the event of a missing item or damage. For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, he places 2 orders, with the associated delivery costs. 5. Withdrawal You have 7 days (from receipt of the items) to form an opinion. In the event of an exchange or refund, return the new item (s) in their original packaging, intact, along with all possible accessories, instructions for use and documentation to the address next: FOLIMAGE STUDIO La Cartoucherie - Rue de Chony 26500 Bourg-lès-Valence France In the event of exercise of the right of withdrawal, FOLIMAGE is required to reimburse the sums paid by the customer, free of charge, with the exception of return costs . The reimbursement is due within a maximum period of 15 days. 6. Price The price is expressed in euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price, expressed inclusive of all taxes and including VAT for France and the countries of the EEC. This price includes the price of the products, the costs of handling, packaging and conservation of the products, the costs of transport and commissioning. 7. Payment The price invoiced to the customer is the price indicated on the order confirmation sent by FOLIMAGE. The price of the products is payable in cash on the day of the actual order. Payment is made by bank card bearing the initials CB. Online Paypal allows you to pay via a Société Générale bank server in a secure environment. Your bank card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without going through the store's server, a guarantee that is all the more important when your numbers are known. only from our banking partner (Société Générale). The order validated by the customer will only be considered effective when the bank payment centers concerned have given their agreement. In case of refusal of the said centers, the order will be automatically canceled and the customer notified by e-mail. In addition, FOLIMAGE reserves the right to refuse any order from a customer with whom there is a dispute. 8. Disputes This contract is subject to French law. FOLIMAGE cannot be held responsible for any damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or from the improper use of the products sold. It is the same for the possible modifications of the products resulting from the manufacturers. The responsibility of FOLIMAGE will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products. the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the help: a professional association of the branch, a consumer association or any other council of its choice. It is recalled that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his financial commitments to the seller. Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer will first contact the Otherwise, the Commercial Court of Valence has sole jurisdiction, regardless of the place of delivery and the method of payment accepted. 9. Guarantee FOLIMAGE guarantees that all the selected products are manufactured or produced or published in France. In all cases FOLIMAGE cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the receiving country, FOLIMAGE's liability is systematically limited to the value of the product in question, value at its date of sale. and this without any recourse to the brand or the company producing the product. In any event, the customer benefits from the legal guarantee of eviction and hidden defects (Article 1625 and following of the Civil Code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (article 1641 and following of the civil code); if the buyer goes to court, he must do so within a "short time" from the discovery of the hidden defect (art.1648 of the civil code). You can contact customer service: 5 days a week (Monday to Friday inclusive) at tel: 04 75 78 48 68, by email at contact@folimage.fr. 10. Legal information The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. Failure to provide information results in the non-validation of the order. In accordance with the "Informatique et Libertés" law, the processing of personal information relating to customers has been declared to the National Commission for Computing and Liberties (CNIL). The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with FOLIMAGE. In addition, FOLIMAGE undertakes not to communicate, Identification Company name: Folimage Studio Legal status and share capital: SARL with capital of 162,000 Euros Manager: M. Reginald DE GUILLEBON Director of the studio: M. Pierre MELONI Head office: La Cartoucherie, Rue de Chony Postal code: 26500 City: Bourg-lès -Valence Country: France Telephone: 33 (0) 4 75 78 48 68 Fax: 33 (0) 4 75 43 06 92 E-mail: contact@folimage.fr Website: www.folimage.fr Siret: RCS Romans 343 688 099 STAY INFORMED I subscribe to the newsletter JOIN US ! SEARCH Looking for a movie, an article ... Start a reseach advanced search La Cartoucherie, rue de Chony 26500 Bourg-lès-Valence - France Tel. +33 (0) 4 75 78 48 68 Fax +33 (0) 4 75 43 06 92 Legal Notice Terms of Sales Secure payment Shipping fees News Contact © 2012 Folimage Studio / Clerc & Net