System integrator in retail Russian | English Phone: (495) 564-87-97 ABOUT COMPANY SOLUTIONS PRODUCTS SERVICES CTO SUPPORT CONTACTS PROMOTIONS Self-service systems Pilot Products Self-service systems Pilot Transformer SMART SCAN Fujitsu Fujitsu Mini-SCO / V CASHLESS Fujitsu Mini-SCO / B Bioptic Fujitsu U-Scan Toshiba Toshiba Self Checkout System Archive TCS "SOLO" Store automation is a stable trend in international and Russian retail. And one of the most striking solutions in it is the self-checkout system (Self Checkout, SCO), which has undeniable advantages over the usual checkout point. In the United States, the first self-checkout store appeared in the early 1990s, and since then SCO has gained popularity around the world, including Russia. However, the reasons for choosing Self Checkout abroad and in our country differ significantly. Western retailers with the help of self-service checkouts really save on the wages fund, since the salaries of personnel in Western Europe and the United States are several times higher than in Russia, and it is profitable to replace people with cars. When launching a self-service project, Russian retailers usually solve other problems: Improving customer service by reducing queues and encouraging customers to actively participate in the shopping process. Thanks to these factors, the process of settlements with customers is accelerated and, as a result, the number of mistakes made by staff is reduced. Optimization of the store. Trade enterprises can keep working more cash registers without increasing the cashier's working hours. The freed up personnel can be used in other areas. Reducing the number of thefts involving personnel. This is facilitated by three levels of security - a surveillance camera, a packing place with scales and a service worker. In addition, the money supply is physically inaccessible to line cashiers. Improving store image and customer loyalty. Many consumers are not ready to stand in line and love high tech devices. They enjoy using various self-service scenarios and often become ardent supporters of such stores, attracting a new audience. Optimization of retail space. Self Checkout takes up less space than traditional checkout points. For example, a model of GC "Pilot" Transformer in configuration with checkweighers occupies about 0.6 sq. m, which allows you to free up 1-4 sq. m of space per 1 cash register. And as you know, every inefficiently used square meter of the store is a loss. It is generally accepted that there are 7 self-service scenarios. In addition, self-service cash registers are subdivided according to payment methods - cash and / or non-cash payments, with or without recycling of banknotes and / or coins. Но наибольшее распространение в России получили сценарии самооплаты — когда сканирование выполняется персоналом, а оплату покупатель производит самостоятельно. При этом в крупных городах, особенно в магазинах премиального сегмента, эффективен прием оплаты только безналичным способом, так как проникновение платежных карт в этом случае составляет от 30 до 60%. В массовом сегменте и/или магазинах эконом-класса, особенно в небольших населенных пунктах, без приема наличности пока не обойтись. The Pilot Group of Companies offers self-service POS terminals of its own production (Transformer model range), as well as from the world's leading manufacturers - Toshiba GCS (formerly IBM) and Fujitsu. Our experts will help you choose Self Checkout and a self-service scenario that will best suit your business, as well as offer services for integrating the system into the general store network. The address:107023, Moscow, Barabanny lane, building 3 Tel .:+7 (495) 564−87−97 Email:info@pilot.ru Privacy PolicyStorage and protection of personal data © Pilot Group of Companies, 1992 - 2017 Join us: