About us Projects Vacancies Сontacts Vacancies HELPDESK/SUPPORT OPERATOR TRAVEL AGENT WEB DEVELOPER FRONT-END DEVELOPER JAVA DEVELOPER RISK ANALYST No vacancy for you? Send us a CV, and we will contact you as soon as the vacancy will appear. I want to work in the department ... Marketing Design Development Airline ticket sales Customer Service Why work with us? 1 We pay competitive and stable salary. 2 We work in a modern and comfortable office in the city center. 3 We have strong HR team which helps us hire highly qualified specialists. 4 Large monitors, leather chairs, 3 sofas, 3 whiteboards, 2 coffee machines and barbecue on the balcony. HELPDESK/SUPPORT OPERATOR LLC “DYNINNO”, company registration number: 40103630244, develops information systems for its customers, solving problems that require original and unconventional approach. Thanks to the high technology distributed infrastructure we dynamically develop new directions and provide reliable support for existing projects. Due to expansion of the company, we are looking for for HELPDESK/SUPPORT OPERATOR. Responsibilities: Serve technical support to IT system users Consult staff on technical and application related issues. Answer staff questions in person, via phone/email about all company supported applications Solve computer problems, determine problems source (hardware, software, user access, etc.) Install and configure new hardware and software Registration of reported problems in ticketing system Find an efficient solution to reported problems Maintain technical resource inventory (hardware, software licenses, user accounts and permissions) Other duties as assigned Requirements: Basic computer software and hardware knowledge. Advanced knowledge is an advantage Good spoken and written English, Latvian and Russian Good interpersonal skills combined with logical thinking and ability to learn quickly High level of discipline, self-motivation and responsibility Linux knowledge is an advantage (but not a requirement) Company offers: Good working environment A competitive salary Night/morning shifts If you feel that you are the right person for this position and are willing to join us, please send your CV titled “HELPDESK” to hr-administartion@dyninno.lv Please note that we will contact only second round candidates who meet the requirements as set forth above. It is about you? Send us a CV! Email * Resume * Additional information (optional) Contact us: Riga, 4a Mednieku | phone (HR questions): +371 283-266-14 | phone (other questions): +371 220-223-06 | e-mail: info@dyninno.com © Dyninno 2013-2016. All rights reserved