TRUSOLUTION LOGIN SAFETY KEY LOGIN FFVA Mutual ABOUT GET A QUOTE AGENTS EMPLOYERS SAFETY BLOG CONTACT US Privacy Statement Notice of Privacy Policy We value you as a customer and take your personal privacy seriously. We will inform you of our policies for collecting, using, securing, and sharing nonpublic personal information (“customer information”) the first time we do business and every year that you are an FFVA Mutual Insurance Co. customer. Our Privacy Principles We do not sell customer information. We do not provide customer information to persons or organizations outside our FFVA family of companies who are doing business on our behalf, for their own marketing purposes. We contractually require any person or organization providing products or services to customers on our behalf, to protect the confidentiality of FFVA Mutual customer information. We do not share customer medical information with anyone within the FFVA family of companies, unless you expressly authorize it, or unless your insurance policy contract with us permits us to do so. We afford prospective and former customers the same protections as existing customers with respect to the use of personal information. Information We May Collect We collect and use information we believe is necessary to administer our business, to advise you about our products and services, and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes, such as: From you, (on applications for our insurance products, or on other forms, through surveys, phone or in-person interviews, your Insurance Agent, and our Customer Service Representatives) such as your address and phone number. From your transactions with us, such as your payment history, underwriting, and claim documents. From non-FFVA companies, such as your claim history. From consumer reporting agencies, such as your credit history. We use customer information to underwrite your policies, process your claims, ensure proper billing, service your account, and offer you other FFVA Mutual insurance or other products and services that we believe may suit your needs. Information Disclosure We share customer information as necessary to handle your claim and to protect you against fraud and unauthorized transaction. For example, we might share customer information such as name, address, and coverage information with a hospital or doctor’s office to authorize treatment. We may disclose customer information about you to persons or organizations inside or outside our family of companies as permitted or required by law. We may also verify information provided by you, such as your driving record; or information regarding your employment, such as your employment history. FFVA Mutual Protects Customer Information We maintain physical, electronic, and organizational safeguards to protect customer information. We continually review our policies and practices, monitor our computer networks, and test the strength of our security in order to help ensure the safety of customer information. Our Privacy Policy Our Privacy Policy applies to all companies within the FFVA Family of Companies: FFVA MUTUAL INSURANCE CO. FFVA SELECT INSURANCE CO. FFVA-AIM, INC. FLORIDA FRUIT & VEGETABLE ASSOCIATION -INDUSTRY NEWS- QuickTakes 11/16/2021 Source: OSHA Quicktakes Published on 2021-11-16 QuickTakes 10/15/2021 Source: OSHA Quicktakes Published on 2021-10-15 QuickTakes 10/01/2021 Source: OSHA Quicktakes Published on 2021-10-01 QuickTakes 09/15/2016 Source: OSHA Quicktakes Published on 2016-09-15 QuickTakes 05/11/2016 Source: OSHA Quicktakes Published on 2016-05-11 FFVA Mutual Insurance Co. PO Box 948239 Maitland, FL 32794 321-214-5300 800-346-4825 Fax: 321-214-0220 Workers' Comp Solutionists Workers Compensation Insurance| Workers Comp for Employers| Return to Work Program| Claims Management| Safety Services| Sitemap © 2021 FFVA Mutual Insurance Co. Privacy Statement Legal Disclaimer