Skip to main navigation HOMECONTACT EN PRODUCTS & APPLICATIONS SERVICE & SUPPORT CAREERS NEWS ABOUT SAMSON SMART IN FLOW CONTROL Quality assurance The quality of our products is the key to achieving customer satisfaction and to ensuring the long-term existence of our company. By maintaining close contact with our customers, we are able to always offer reliable, innovative solutions. Every day, we strive to optimize our processes and evaluate the success using performance indicators. Quality in all areas We regard the quality of raw materials as the basis for the quality of our products. Dependability and quality consciousness belong to the basic requirements we demand from our suppliers. The latest production methods and measuring technology guarantee the highest level of quality in the manufacturing of our products. A clearly structured new product development (NPD) process, the latest software solutions, our state-of-the-art R&D test bench, and our product life cycle management form the basis for our technical leadership. A global sales network with highly qualified sales and service staff allows us to provide extensive after-sales service around the globe. Quality = staff responsibility We are convinced that only satisfied customers will do business with us again. Therefore, all members of staff at SAMSON consider themselves responsible for the quality of our products. Through the continuous improvement process, for example, staff actively contribute to continuously improving products and performance. The SAMSON management is committed to the implementation of the corporate total quality policy and supports initiatives for continuous improvement. Our customers benefit from our highly qualified staff and their continuous training. Quality objectives Our ultimate objective is customer satisfaction. Therefore, our most important aim is to supply only first-rate quality, offer customers the best products to meet their needs, and to minimize the number of non-conformances as well as the time required to process them. We strive at always acting as a reliable partner for our customers. Consequently, we aim to secure our position on the market. As a result, on-time delivery and product reliability are key to how we define quality. Certificate DIN EN ISO 9001 Valid until 14.10.2022 Certificate INITIATIVE ENERGIEEFFIZIENZ-NETZWERKE issued on 26 October 2018 by Peter Altmaier (Federal Minister for Economic Affairs and Energy) and Svenja Schulze (Federal Minister for the Environment, Nature Conservation and Nuclear Safety) IMS policy At the sites in Frankfurt am Main and Homberg/Ohm, SAMSON AG runs an Integrated Management System (IMS), comprising the areas of occupational health and safety, environmental affairs, and energy management. The system calls for standardized IMS documentation containing details on those staff members responsible for the processes, the steering and the continuous improvement of the processes. IMS allows us to better manage environmental protection and occupational health and safety operations, use energy more efficiently as well as fulfill customer requirements better. Furthermore, it allows us to secure and advance our position on the instrumentation and controls market. In all areas All staff members of SAMSON AG are obliged to observe and meet the IMS procedures and specifications. The effectiveness of the processes and the results are assessed through measurement. Data are constantly collected and assessed. If necessary, corrective action is taken. Objectives Our ultimate objective is the protection of our staff and visitors to our company, the protection of the environment, and efficient use of resources and energy. The executive board regularly defines specific and measurable targets together with the appointed officers. To achieve these targets, actions and programs are drawn up, their implementation and effectiveness are continuously monitored, and if required, they are adapted accordingly. Responsibility and Accountability We consider achieving the targets as a key management function and regard their continuous achievement to be a joint commitment. We will provide the necessary resources for this purpose. The Executive Board regularly checks the effectiveness of IMS through management reviews. Therefore, the SAMSON AG Executive Board takes over direct responsibility. Download IMS policy 898 KB Certificates DIN ISO 45001:2018 Valid until 21.01.2024 DIN EN ISO 14001:2015 Valid until 19.12.2022 DIN EN ISO 50001:2018 Valid until 19.12.2022 Helpful links Business Energieeffizienz-Netzwerk auf www.abgnova.de (German only) Business Energieeffizienz-Netzwerk zieht positive Zwischenbilanz auf frankfurt.de (German only) IMPORTANT LINKS Product selector Documentation About SAMSON Sales sites In focus How to find us HEADQUARTERS SAMSON AKTIENGESELLSCHAFT Weismuellerstrasse 3 60314 Frankfurt am Main, Germany Phone: +49 69 4009 - 0 Fax: +49 69 4009 - 1507 E-mail: samson(at)samsongroup.com FOLLOW US ON All rights reserved © 2021 DISCLAIMER PRIVACY TERMS AND CONDITIONS We use cookies and assets We use cookies and similar technologies (assets) to ensure that you get the most out of our website based on the data we collect. If you accept the predefined cookie settings, by default we only use the essential cookies and assets as well as the anonymized analytics by Matamo. Essential Essential cookies and assets are used to run the website. Click here to find further information on essential cookies and assets. Convenience and personalization We use these cookies and assets to offer you various services, such as the NE53 newsletter, virtual tours, videos und online maps. For this purpose, we and the relevant service providers use the information obtained by the cookies and assets to analyze and save this information. Such information may include details of your end device and certain personal data (e.g. IP address, browser history, geolocation data or unique identifiers). Processing of personal data in third countries (outside the EU) by YouTube and Google If you select "Accept all" or individual services, you consent to the processing of your personal data in the US according to Article 49(1) lit. a) GDPR. According to the Court of Justice of the European Union, the US has a lower level of data protection than in the EU. The reason behind this judgment is that personal data could be processed by US authorities for control or monitoring purposes without the possibility to appeal to the same extent provided by EU standards. Analytics For user behavior tracking, we use the Matomo tool with IP anonymization (i.e. the last three digits of your IP address are masked and not not passed on to third parties) by default to comply with privacy laws. Our "legitimate interest" governed by Article 6(1) lit. f) GDPR is the legal grounds for processing the data. You can object here to this processing. For more information on which data are collected and how they are used, please read our privacy and cookie guidelines: Privacy PolicyDisclaimer Configure Accept all Accept predefined settings