Frequently asked questions Smoke-free products Why does PMI want to replace cigarettes? Are PMI’s smoke-free products less harmful than cigarettes? What are PMI’s new products? What is IQOS? Where can I use IQOS? What does IQOS mean? What is IQOS ILUMA? What are HEETS and HeatSticks? What is IQOS VEEV? What is TEEPS? What is STEEM? What are reduced-risk products? What is an e-cigarette? Do you also sell e-cigarettes? What is vaping? What is the difference between vaping and smoking? Smoking and cigarettes Which cigarette brands do you sell? In how many countries do you sell your cigarette brands? Where are your cigarettes manufactured? How are cigarettes made? Do you add ingredients to make cigarettes more addictive? Is smoking harmful? Are cigarettes addictive? Sustainability What do you do to reduce the environmental impact of your operations? What good agricultural practices do you follow? How do you support local communities? What is your carbon footprint? What steps do you take to prevent child labor on tobacco farms? I'd like your support for my project. What should I do? Illicit trade What is illicit trade, and why is it such an important topic for PMI? What is an illegal tobacco product? How can I find out if I bought an illegal product, and what should I do if I have? Careers at PMI I want to work for PMI. Where do I find job listings, and how can I apply? Contact us What should I do if I have a complaint about one of your products? Product ideas I have an idea for a product, what do I need to do to share it with you? Quick Links Our Transformation Our Initiatives Our Science Smoke-Free Life Sustainability Careers Our Business Who We Are Corporate Governance Our Standards Our Views Inclusion and Diversity Investor Relations Smoke-Free Products Media Center Suppliers Other Initiatives Unsmoke Your World PMI Science Stop Illegal PMI Privacy Legal Terms of Use Legal Documents Social Media Rules of Engagement Cookie Preferences Cookie Notice Follow us on PRIVACY NOTICE FAQ GLOSSARY CONTACT US COMPANY INFORMATION © Philip Morris Products S.A. We use cookies and similar technologies to give you a personalized experience (to suit your online behavior on this, and other, sites) for our ads, content, and communications; to improve the site; to operate the site; and to remember your preferences. Click “learn more” for more details, or to adjust the settings. You can change your mind at any time by visiting “cookie preferences”. Any personal data about you will be used as described in ourPrivacy Notice LEARN MORE I AGREE TO ALL