About Member Care Energy Services Energy Efficiency News & Events Homepage > Member Care > Billing & Payment > Payment Options PAYMENT OPTIONS Font Size: Share & Bookmark Feedback Print PAYING YOUR BILL HAS NEVER BEEN EASIER! IN-PERSON Stop by our office, located at 1700 W. Broadway, weekdays from 8 am – 5 pm. A drive-thru is also available, for your convenience. *On holidays, we encourage you to visit our events calendar or call our office, to ensure we are open, before visiting the office. To drop off a payment after-hours, please use the payment drop box, located in our drive thru. All drop box payments will be posted on the next business day. Please do not put a cash payment in the drop box. PHONE Pay via phone, using our automated payment system – simply dial (888) 477-7340. Once connected, follow the prompts to complete your payment. To speed future transactions, you can safely and securely store your payment information, to avoid entering it each time you call. If you call from a phone number that’s registered to your account, the payment system will automatically pull your account information. SMARTHUB ONLINE Prefer paying online? Login to your SmartHub account and pay within the portal. If you don’t have a SmartHub account, we’ve provided steps on how to create a one online and/or on your smartphone or tablet. SMARTHUB MOBILE APP Members can download and use our free SmartHub mobile app to pay via smartphone or tablet. The SmartHub mobile app is available for both Apple devices and Android devices. AUTOPAY With Autopay, you’ll never have to mail in another payment or worry about a late payment, again! When you sign up for Autopay, the amount due will be drafted directly from your checking account or debit/credit card. Simply print and complete an Autopay Form, attach a voided check, and return it to our office, in-person or by mail (MEC; Attention: Member Services; 1700 W. Broadway, Missoula, MT. 59808). Please don’t write your credit card information on the auto-draft form. To set up automatic payments using a debit or credit card, you must do so within the SmartHub portal. You can also enroll via phone, when using our automated payment system – simply dial (888) 477-7340 and follow the prompts. MAIL To pay by mail, include your bill stub and write your account number on the top of your check. Place the bill stub and check inside the self-addressed envelope we include with your statement and place it in the mail. Please do not send cash in the mail. MEC is not responsible for cash that is lost or stolen in the mail. When you pay with a check, you authorize us to use the information to make a one-time electronic fund transfer from your account or process the payment as a check transaction. Member Care Billing & Payment Budget Billing Energy Assistance Fees Payment Options Pre-Payment (Pay Your Way) Rates Reading Your Bill Your Account Account Notifications Applying for Membership Capital Credits Forms Library In the Event of an Outage Landlord Agreement Life Support Our Philosophy Start/Stop Service Electrify the Big Sky Operation Round Up Youth Involvement Outage Map Electric Vehicles ADDRESSES MAIN OFFICE 1700 West Broadway Missoula, MT 59808 OFFICE HOURS Monday through Friday 8:00am to 5:00pm PHONE NUMBERS MAIN OFFICE (406) 541-4433 PAY BY PHONE (888) 477-7340 TOLL-FREE (800) 352-5200 DIG LOCATES GET SOCIAL WITH US Accessibility Notice Privacy Policy Terms of Use Employee Login © 2021 Missoula Electric Cooperative, Inc,. All Rights Reserved.