Iberia Plus Avios and Elite Points Unaccounted for avios Unaccounted for avios Claiming unaccounted Avios and Elite points in your account for your flights is a snap. - You have 6 months to claim the Avios from the provision of the service. - Access your personal Iberia Plus space to submit your request online. You can also claim your unaccounted Avios for the services purchased from the companies associated with the Program. Several means of contact are available to you depending on the company you have traveled with: email, telephone, website with specific addresses for Avios requests. Complete your request now The network Iberia on social networks Important information Travel guides Flight tracking Baggage assistance Sitemap Iberia is also News and news Iberia Group Shareholders and investors British Airways Transparency Transport conditions Safety recommendations General conditions of the Iberia Plus program Service commitment Passenger rights Accessibility Legal notice Personal data protection policy Management and policy relating to cookies Phone sales (+32) 02 585 51 98 Monday to Sunday, 9 a.m. to 8 p.m. (French). Monday to Sunday, 24 hours a day (Spanish and English). © Iberia 2019 Iberia LAE informs you that it stores cookies on your device, in order to ensure the proper functioning and security of our websites, and to offer you the best possible browsing experience. Click Accept cookies if you agree to the use of these cookies or change your settings at any time under Cookie settings. To find out more, read the Cookie Policy. Cookie settings Allow all cookies