MORTGAGE LOANS PERSONAL BANKING FIND A BRANCH/ATM ABOUT US CUSTOMER SERVICE PAY MORTGAGE ONLINE BANKING LOGIN Protecting Your Identity Keep Yourself Safe From Identity Theft Identity theft is the illegal use of someone’s personal information (usernames, passwords, account numbers, etc.) specifically to obtain money or credit. The criminal uses this stolen information to transfer money, run up credit card bills, change address information, or open new accounts all without your permission. For more information on identity theft, visit the FTC’s website. Guardian Savings Bank Fraud Department If someone compromises your account or you receive a suspicious email, please contact our Fraud Department at the contact information below. We are available Monday-Friday 8 a.m. to 5 p.m. and Saturday 9 a.m. to 1 p.m. (EST). Any email or voice mail received after-hours will be returned the next business day. (513) 942-3500 fraud@guardiansavingsbank.com Phishing Phishing is one technique that criminals use to steal identities. Claiming to be from a legitimate company, the criminal will send you a fraudulent email that asks you for your personal/confidential information. Often, the email will direct you to a fraudulent website that looks like the real thing. The site then prompts you to enter your personal/confidential information (i.e. username, password, account number, name, address, phone number, etc.). The criminal puts this information into a database to use your identity later. For more information on phishing, visit the APWG’s website. Keep Yourself Safe From Identity Theft Think before you click! Never click a link in an email. Instead, type the website address in the address bar of your browser. Check your bank and credit card accounts often to identify suspicious activity. Check your credit report regularly to identify suspicious activity. Report suspicious activity immediately to the proper authorities. Never give out account numbers, PIN numbers, credit/debit card numbers, usernames, passwords, or Social Security numbers to anyone you have not personally contacted. Other Contacts FTC - Federal Trade Commission (877) ID-THEFT (438-4338) http://www.consumer.ftc.gov/topics/identity-theft Identity Theft Resource Center (888) 400-5530 http://www.idtheftcenter.org APWG - Anti-Phishing Work Group http://www.apwg.org Equifax (888) 766-0008 https://www.equifax.com TransUnion (800) 680-7289 https://www.transunion.com Factual Data Attn: Customer Assistance PO Box 1055 Pittsburgh, PA 15230 Tel (800) 929-2712 Fax (866) 516-3502 https://www.factualdata.com/ Experian (888) 397-3742 http://www.experian.com MORTGAGE LOANS PERSONAL BANKING FIND A BRANCH/ATM ABOUT US CUSTOMER SERVICE PAY MORTGAGE Employment Privacy Policy Protecting Your Identity © 2021 Guardian Savings Bank. All Rights Reserved