ABOUT US Home About Us Our Values Quality Assurance Quality Assurance Quality Management System By core research and development process, Arcadyan complies with international quality standards of ISO 9001 and TL 9000 to construct the quality management system. Therefore, we commit to implement comprehensive quality management and strictly execute the product design, development, manufacturing and after-sales service to ensure the satisfaction of the customer. We also promote the core values, business strategies and quality policies by the quality policy. Participation of entire staff Customer satisfaction Cost effective Cost effective Arcadyan’s philosophy of quality: Prevention is much better than correction. Arcadyan pays great attention to the product quality at each development and manufacturing stage and upholds the perception of continuous improvement to provide quality beyond the expectation of the customer. We focus on design reviews during the NPI stage to capture potential quality issues as early as possible, the procedure includes: EVT Engineeing Verification Test Each function during R&D stage / performance testing, validation testing, conformance testing and reliability testing. DVT Design Verification Test Design review, regulation testing, system integration testing and manufacturability review. PVT Production Verifiction Test Quality gate test MP Mass Production On-going reliability test Manufacturing management Arcadyan maintains our requirements for the quality and products shall undergo strict testing during each manufacturing stage to ensure meeting high-quality standards. Comprehensive Shop Floor Information System for quality data collection. Adopting the “8D systematic process” to identify the root cause of quality problem and prevent problem from occurring. Adopting the management thinking of “6-Sigma Scheme” to fully improve the quality management and ensure the quality control from design to production process. Customer satisfaction Arcadyan pays attention to the voice and feedback of the customer. In addition to intense communication with the customer through e-mail or phone, we review the performance in all aspects with the customer by the customer satisfaction survey every year to ensure full understanding and satisfaction of the customer. According to the scoring results of the customer evaluation record and audit, we plan the improvement plan via the quality management system to set the enhancement of customer’s evaluation scores as the performance indicators of each department. We are dedicated to provide perfect product quality and service by constantly following up the satisfaction of the customer. We use cookies to provide the best possible user experience for those who visit our website. By using this website you agree to the placement of cookies. For more details consult our Privacy policy Agree No.8, Sec.2, Guangfu Rd., Hsinchu City 30071, Taiwan press_hq@arcadyan.com + 886 3 5727000 Arcadyan Guest Register System About Us Profile Executive Team Our Values Global Network Solutions 5G Solutions Broadband Solutions Home Wireless Network Solutions Home Multimedia Solutions Investor Company Profile Financial Statements Investor Conference Shareholder Corporate Governance CSR Stakeholder Engagement Download Join Us Education Compensation Arcadyan Technology Corporation Copyright©2021. Location Terms And Conditions