SOLUTIONS PRODUCTS CLOUD CUSTOMERS SUPPORT PARTNERS COMPANY DDN and all of our subsidiaries are taking the COVID-19 health situation extremely seriously. We are proactively implementing appropriate actions worldwide in full cooperation and support of various local authorities and Government entities. The good news in these very difficult times is that we are open for business, our diagnostic and support capabilities remain intact, and our teams are fully engaged to address and solve all of our customers’ needs. Moreover, DDN’s global support team is also fully operational and available to support our customers worldwide, 24 hours a day and 7 days a week. Specifically to the DDN Services and Support organization, the vast majority of our support staff has been and continues to work remotely from home, which isolates them from daily commutes and from the spread of COVID-19 in an office setting. In addition we are working very closely and rigorously assessing maximum protection plans with our partners who provide on-site Field Engineering (FE), and with the transportation companies who deliver replacement parts to our customers and partners. In summary, DDN and our global support organizations worldwide is and remains fully operational and fully supportive of our customers’ needs. We will provide updates as they become available. Respectfully, Alex Bouzari CEO, DDN GLOBAL SERVICES OVERVIEW HIGH PERFORMANCE SERVICE AND SUPPORT DataDirect Networks Global Services team members are proven industry experts specializing in solving a full range of Big Data challenges, monetizing information assets, and optimizing DDN storage solutions that are uniquely configured for efficiency, performance and collaboration. Customers all over the world rely on DDN to maximize and protect their storage investment through flexible, comprehensive professional services, education and support offerings. SUPPORT PLANS Flexible solutions to match your uptime requirements LEARN MORE PROFESSIONAL SERVICES Bigger, better, faster… optimize your scalable storage LEARN MORE EDUCATION Knowledge helps you get the most out of your DDN solution LEARN MORE CLOUD SUPPORT The same expert support, now for cloud deployments. LEARN MORE NEED TINTRI, NEXENTA, OR INTELLIFLASH SUPPORT? Visit https://www.tintri.com/support to get support for your enterprise systems. SUPPORT PORTAL DDN CUSTOMER SUPPORT COMMUNITY QUICK START GUIDE Get Registration ID Register a New User Support Portal Log-In Portal Help TELEPHONE North America: +1.888.634.2374 International: +1.818.718.8507 APAC Australia: +61.243280249 India: +000.800.100.7168 Japan: +81-3-3261-9101 Korea: +00798148009165 New Zealand: +6442807413 EMEA EMEA: +800.3282.3473 France: +33.80.5100204 or +33.184010332 Germany: +49.61965868582 United Kingdom: +44.20.35446672 STEP 1 Our Big Data experts will work with you to document your requirements and create a solution that meets your needs STEP 2 Our highly skilled professional services team will get you up and running with installation and configuration services that ensure the optimal design is put into practice STEP 3 DDN’s expert technical support teams will aggressively resolve issues impacting your environment STEP 4 DDN’s optimization and management services will keep your systems running at full speed We have so much to be grateful for this year, especially all of you! So, from all of us here at DDN, we are sending… https://t.co/oXDHGqatsc about 2 days ago CONTACT SALES RSS FEED SUPPORT CENTER REACH OUT 1.800.837.2298 1.818.700.4000 Twitter LinkedIn Youtube Instagram © 2021 DataDirect Networks, All Rights Reserved. | Privacy Policy *Other Names and Brands May Be Claimed as the Property of Others. Product Overview Customers Support Partner Program E-Waste Program Blog Events About Us Resource Library Careers News Center Office Locations DDN Japan Contact Us LinkedIn Twitter Please see our Privacy Policy to learn more about how we use cookies and how to change your settings if you do not want cookies on your computer. By continuing to use this site without changing your cookies settings, you consent to the use of our cookies. Privacy Policy ACCEPT QUESTIONS? Contact a Storage Specialist!