PRODUCTS SUPPORT FAQ SERVICE TELESTEPS NEWS CONTACT FILE ARCHIVE FAQ Must the loft ladder be used fully extended? My ladder is broken. What can I do? Can I wash the ladder with solvents or oil the tubing to make it slide easier? Which model of loft ladder shall I choose? What accessories are available for my ladder? Can combi ladders be adjusted to different heights? What is the maximum permitted weight that the ladder can be loaded with? At what temperatures (maximum/minimum) can you still guarantee (normal) use of your ladders without any damage? A rubber foot/rubber top is missing from my ladder. Can I use the ladder anyway? Where can I buy new ones? I can’t use my leaning ladder at an intermediate height. What shall I do? It’s difficult to extend/retract my ladder. What can I do? To what angle are you allowed to use Telesteps ladders? CONTACT US If you do not find the answer to your question you are more than welcome to contact us. CONTACT US +46(0)140 - 38 68 00 +46(0)140 - 38 68 20 info@telesteps.se STAY UPDATED LinkedIn Youtube Facebook Instagram Twitter

PRODUCTS RESCUE LINE PRIME LINE CLASSICO LINE COMBI LINE SOLID LINE ECO LINE LOFT LINE ACCESSORIES SUPPORT TELESTEPS NEWS CONTACT FILE ARCHIVE Choose model 4,1m Military 4,1m Firefighters 3,5m Military 3,5m Firefighters CONTACT US +46(0)140 - 38 68 00 +46(0)140 - 38 68 20 info@telesteps.se STAY UPDATED LinkedIn Youtube Facebook Instagram Twitter

PRODUCTS SUPPORT TELESTEPS NEWS CONTACT FILE ARCHIVE A PROUD PARTNER GIVING BACK Ground values at Telesteps is to make our customers understand The Difference when using our ladders. Feeling the quality, the high ergonomic features of the ladder, but most of all we want everyone who climbs a Telesteps ladder to feel safe. One emotion we need to feel without consciously knowing, it is the feeling of safety. Our company culture reprint every day that the feeling of being safe is equally important in any situation in life for all of us, but more importantly for children. No matter talking having friends at school, food on the table, or a fresh pair of shoes. Telesteps a proud partner to the organization Giving People. An organization that strives to reduce child poverty in Sweden. An organization that works hard to be able to make children feel safe. Read more about Giving People at their website. ARCHIVE Tool Tray – another brand-new accessory Safe rungs, provides high-level of quality Prime is evolving. They are finally here! A clean ladder is a safe ladder TAGS FOLLOW US CONTACT US +46(0)140 - 38 68 00 +46(0)140 - 38 68 20 info@telesteps.se STAY UPDATED LinkedIn Youtube Facebook Instagram Twitter