Why NMU Products & Services Claims News & Events Contact us Careers NMU / Claims Claims The reputation of every insurer depends upon the quality of its claims service, and this is never truer than when policyholders suffer a large or complicated loss event. We pride ourselves on prompt and efficient in-house claims management, which is supported by the use of independent surveyors and adjusters to quantify larger losses and to give advice on mitigation measures. Time is of the essence – Report claims as soon as you become aware of a problem. We can then give advice about what to do and about the information and documentation that we will need to progress the claim. The sooner you tell us about a loss, the sooner we can help; Cargo (& Stock-Throughput) Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here For cargo losses of GBP2,500 or less (before application of any deductible) NMU Cargo clients can take advantage of our Fast Track Claims facility. Freight Liability Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here Engineering, Marine Equipment, Terrorism and Motorsport Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. Computer Contact us as soon as possible on 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here Cyber In the event of a Cyber Attack, Cyber Extortion or Data Breach, please contact our breach response provider ReSecure, on 020 3060 6800 (24 hours). For all other cyber claims, please call 0161 236 3380 or e-mail claims@nmu.co.uk. For immediate guidance…Click here Contact us Speak to our claims representatives directly; Garry Wild, Claims Adjuster – 0161 238 5812 Sheila Gorman, Claims Adjuster – 0161 238 5829 Jane Steele, Claims Adjuster – 0161 238 5845 Linda Webb, Claims Adjuster – 0161 238 5833 Richard Lockhart, Claims Adjuster Cheryl Hulme, Claims Handler – 0161 238 5809 Claims articles Click here Fast Track Claims Fast and fair claims settlement for cargo claims Find Out More 24/11/21 News: NMU recognised in broker satisfaction Survey honours list Here at NMU, we are firmly committed to delivering outstanding service – whether through our underwriting expertise,... read more 15/11/21 News: Fake logistics actors exploiting cyber weaknesses in the supply chain Cargo thieves, like criminals and legitimate companies alike, have proven to be adaptable in recent times and... read more 09/11/21 News: War and Strikes Risks Updates | 16th November 2021 In Sudan, protests against the October military coup are affecting key bridges and roads as well as... read more Quick Links NMU Certs War and Strikes Downloads Complaints Offices Belfast Birmingham Glasgow Leeds Liverpool London Maidstone Manchester A Munich Re company NMU is a trading name of NMU (Specialty) Ltd, registered in England: 01262636, The Exchange, 3 New York Street, Manchester, M1 4HN. Authorised and regulated by the Financial Conduct Authority (FRN 310539) and acting as a managing general agent on behalf of certain insurers. Terms & Conditions Privacy Policy Cookie Policy Site Map Careers Authorised and regulated by the Financial Conduct Authority Webheads - Web Agency