FAQ Things you may want to know about American Bead How many beads on a Strands? Bead Pricing and Wholesale Price Our listed prices are already wholesale pricing. To qualify for the wholesale pricing , we require a minimum $100 per order and 5 strand minimum per item. Please text us if you think you order will be over $200 and we may send you a discount code. Email: support@americanbeadcorp.com Text us: (800) 279-8960 Delivery time As we have over 25000 quality gemstone beads online, they are shipped from our warehouse in 5 to 7 days. Wholesale price The listed prices are wholesale prices already, which requires $100 minimum per order and 5 strand per item minimum. If you feel your order will exceed $200 , please email or text us for a quantity discount. Referral Program Please email us at support@americanbeadcorp.com for details of referral benefits . This is usually 20-40% of the total order value of the customers first order net sales. Reviews and Suggestion We will sometimes send you email for your reviews and comment for us to improve on our products and services. Minimum Order We have a minimum order of $100 per order wholesale and 5 strand minimum per item. New customers may text us (800) 279-8960 for assistance on the minimum stand requirement Quality You Can Trust We are well known for our commitment to high quality and sourcing the best and most diverse array of gemstones to meet your needs for over 20 years. Quality is our passion and our commitment to you!. Shipping We charge only a flat shipping fee of $9.80 unless your order is over 20 lbs Payment We accept all forms of online payments such as credit cards and PayPal 。 On some occasions we may offer a net on receipt payment . How to Find Products Our Top Banner and Home Page Collection Banners are developed with our customers in mind. You may find most of what you are looking for throughout these banners . If not, then use the Search function on top left side of Home Page. You can also use Category bars such as; Stones, and Shapes . If you still cannot find that you need, text us at: (800) 279-8960 Return Policy You may return items 30 days after receipt of your products and we will refund in the most convenient way for you. Availability We usually fill our orders 95-100% . If anything is out of stock and you have made payment , you will receive a refund before receiving the order . For net on receipt customers , the out of stock items will be taken off your invoice. Ways to Sort Out Your Orders Every item in your order is numbered on plastic bag which matches the item Every item in your order is numbered on plastic bag which matches the item sequence number on left side of your invoice. Length of Strand Our beads are all sold in 15.5 to 16 inch strands. Chips are sold in 36 inch strands. See the chart on this page for approximate pieces per each strand . Natural Stone & Natural Color = Priceless Knowing how to identify natural stone with natural color before you buy is priceless Though 95% of our beads are of natural stone and natural colors, we have marked all of our beads as “natural stone, natural color,” or “natural stone, enhanced color,” or “synthetic” on our product pages for your convenience. You can buy with confidence knowing just what you purchase. Login If you have lost your log in information, and need help, please text us at (800) 279-8960 for immediate assistance. You can also click “lost password” and the system will send you a reset password link by email. Discount View If you are entitled to any cart discount or promotional discount, you will see the original price and discounted price side by side for each product on your invoice. Length of Strand Our beads are all sold in 15.5-16 inch strand and Chips are sold in 36 inch. See the chart on top of FAQ page for approximate pieces for each strand . Customer Service You can contact us in the following ways: Phone : (800) 279-8960 ( Monday to Friday 10:00 A.M. to 5:00 pm Eastern Time Email : support@americanbeadcorp.com (Reply usually in 24 hours) Text : (800) 279-8960 (Usually reply in 2 hours) Order Tracking You will get an immediate order confirmation if you have made payment upon checking out . For net on receipt account , you will get an order confirmation in 48 hours . For shipping time , you will get a UPS notification when your order shipped out from our Connecticut Warehouse Email Subscription We send new product and promotion information emails out 2-3 times a week .This is meant to provide updated product information to you as a valued customer. SMS Text Messaging for Pre-Sale New Products We also provide pre-launch views of new products and unique products by text messaging. Text us your mobile phone with a subject line "Join SMS service" at (800) 279-8960 We will text you the product information before it is available online! Discount We offer an all-the-time fixed discount to quantity buyers based on their 3 month purchase volume. If you require this fixed discount, send an email to support@americanbeadcorp.com for assistance. We are also working on an automatic quantity discount for those who don’t have a cart discount. Who We Are We provide one stop shopping for all your gemstone needs. We have been providing bead retailers and designers with the largest variety of gemstone beads for over 20 years. Our Guarantee You'll find our gemstone beads very different from what you'd typically find in the wholesale market. The difference? Quality and uniqueness. Find out for yourself - and start shopping on our site! Get In Touch Give us a call if you have any questions. (800) 279-8960‬. Please leave a Voicemail or use the Contact Us form to send us an Email! Blog Video Referral Affiliate Discount Mobile App Reorder Discount Inquiry Facebook Instagram American Express Apple Pay Diners Club Discover Elo Facebook Pay Google Pay JCB Mastercard PayPal Shop Pay Venmo Visa support@americanbeadcorp.com Shipping Time: 7-10 Days 30 Day Return Policy 2 Years Warranty (800) 279-8960 Cart Order Tracking Home Stones ▾ Shapes ▾ SALE Contact Us New Arrival Referral Program Login Create Account Wishlist FAQ Blog 0