Overview Our Brands Who We Are Vacancies Reviews Facilities Contact Us Our customers rate our excellent service 95% Why not take a look at the latest reviews from our customers So far, in the last 6 months we have received 61,263 reviews, here is what our customers say:- = Excellent = Good = Poor = Bad Date / Time Score Customer Comments Our Feedback 27 Minute(s) ago never had any problem No Comment 28 Minute(s) ago Excellent service No Comment 1 Hour(s) ago Easy to order and pay. Very painless No Comment 1 Hour(s) ago Prompt resizes sent out, once processed No Comment 1 Hour(s) ago Items delivered quickly No Comment 1 Hour(s) ago Easy to find what you want No Comment 1 Hour(s) ago Really good, quick service. Glad to see that packaging was kept to a minimum, unlike some other companies. No Comment 2 Hour(s) ago My husband has been buying shoes from Samuel Windsor for several years now, he takes a size 5 and SW have a good range of both casual and formal stlyes in this small size. We have on a couple of occasions had to return items, the company dealt with this efficiently and without question. The only o... No Comment 2 Hour(s) ago Excellent chair good massage and easy to use only fault not enough screw fixing provided and had to order and wait for delivery before we could complete the chair No Comment 2 Hour(s) ago Well packaged and arrived on time. No Comment 2 Hour(s) ago Delivered on time but just left at back door with a note in front door According to delivery companies website it should have given the opportunity to arrange a further suitable delivery date and time No Comment 2 Hour(s) ago Always have good response, and prompt service No Comment 2 Hour(s) ago Fast, prompt delivery as ever No Comment 2 Hour(s) ago Fantastic service, very prompt. No Comment 2 Hour(s) ago I'm ok with the service but, I think they could have done better. No Comment 2 Hour(s) ago Very quick service, like alway. No Comment 3 Hour(s) ago Everything happened as promised No Comment 3 Hour(s) ago Can't fault the service. Slippers were wrong size, ie. box labelled size 9 but slippers packed were size 8. Contacted Customer Service by telephone and correct size sent by return. Very impressed. No Comment 3 Hour(s) ago Excellent No Comment 4 Hour(s) ago Delivered the day after ordering No Comment 4 Hour(s) ago bought a cat scarer works great No Comment 4 Hour(s) ago Very quick delivery and service No Comment 6 Hour(s) ago Excellent service well packaged and arrived very quickly. No Comment 6 Hour(s) ago Excellent service No Comment 6 Hour(s) ago Had a problem with the quality of two pair of slippers. The middle sole was in two parts - don't know why. Sam Windsor replaced them without delay or fuss. I would give them an"Excellent" but for the premium rate telephone charges to customers No Comment 6 Hour(s) ago Very prompt delivery. Many thanks No Comment 6 Hour(s) ago Quick delivery No Comment 6 Hour(s) ago Easy ordering, quick delivery No Comment 6 Hour(s) ago Service is always quick and reliable. Their delivery is fast too. No Comment 6 Hour(s) ago Delivery service was great and quicker than expected No Comment 7 Hour(s) ago Prompt timing on delivery, and helpful liaison when ordering. No Comment 7 Hour(s) ago Fair prices, Fair products No Comment 7 Hour(s) ago excellent No Comment 7 Hour(s) ago We ordered an electric pan, my wife did not like it, too big. Returned and received a refund. Ordered an omelette maker, great success, I am now (Husband) egg bound.!! No Comment 7 Hour(s) ago easy online ordering and quick delivery No Comment 7 Hour(s) ago Postage costs were quite high No Comment 8 Hour(s) ago From ordering to delivery less than forty eight hours. No Comment 8 Hour(s) ago Came quickly, packaging damaged, but product undamaged. No Comment 9 Hour(s) ago I had to return the first pair as they were too small. The replacement arrived within 3/4 days after email advice. No Comment 9 Hour(s) ago As expected it was good No Comment 9 Hour(s) ago Quick service. No Comment 9 Hour(s) ago Easy ordering and delivery process. No Comment 9 Hour(s) ago Speedy despatch No Comment 9 Hour(s) ago Excellent service. Prompt and professional. No Comment 9 Hour(s) ago I ordered these just before Christmas and didn't expect to receive them until well into the new year. However, they arrived before I left for Yorkshire on New Year's Day so I was very pleasantly surprised. No Comment 9 Hour(s) ago Delivered exactly when promised No Comment Click here to read more reviews Awards Excellence in growth. Welsh exporter of the year. Wales Fast Growth Awards Contact Us BVG Group Ltd Unit 5 & 6, Ffrwdgrech Industrial Estate, Brecon, Powys, LD3 8LA Tel: 0871 911 7008 (Calls cost 13p plus your phone company's access charge.) Vacancies If you think you've got what it takes, check out our vacancies board! Customer Service Advisors APPLY TODAY bvggroup Home Overview Our Brands Who We Are Vacancies Reviews Facilities Contact Us Copyright © BVG Group Ltd. All Rights Reserved | VAT Registration No. 484 3220 53 | Company registration No. 0339 3851