Log in Product Support Zendesk Help Center Support Help Center Guide Help Center Chat Help Center Talk Help Center Connect Help Center Explore Help Center Developer Help Center Company About us Press Investors Events Careers Diversity & Inclusion Legal Contact Us English English (US) English (UK) Español Español (LATAM) Português Français Deutsch Italiano Nederlands 日本語 Pусский 한국어 繁體中文 (台灣) 繁體中文 (香港特區) ไทย Zendesk. Be the company your customers want you to be. Toggle Mobile Menu Products All-in-one The Zendesk Suite Everything you need to be everywhere your customers are, wrapped up in one pretty package. Includes: Support, Guide, Chat, and Talk Customize and extend with our APIs, Developer Tools, and Apps Marketplace Products Support Integrated customer support Guide Knowledge base and smart self-service Chat Live chat and messaging Talk Call center software Connect Proactive campaigns Explore Analytics and reporting Pricing Demo Solutions Solutions Omnichannel support Seamless customer service across all channels Scale with self-service Improved resolution rates, lower support costs, and happier customers Zendesk for Enterprise An agile solution to scale your support operations Services Resources Resources Library Guides, research, videos, and resources Events Come meet us in person Partners How to locate or become a Zendesk partner Blog News, tips, and best practices Live webinars Online events API & Developers Info for building things with Zendesk Customer stories See what success with Zendesk looks like Relate by Zendesk Customers. Colleagues. Community. It's complicated. Repeat Customer A podcast about amazing customer experiences Get started Make something magical The Zendesk Developer Platform is our not-so-secret weapon. It allows you to extend the functionality of Zendesk, so you can stretch and build in countless directions to meet the needs of your businesses. Its power comes from the ease and flexibility of use. But since it enables almost unlimited customization, its style comes from you. Try Support Documentation Build with, on, and beyond Have it your way Customize our products to fit your business. Put customers first Build on our platform to create a unique customer experience. Work smarter Integrate other tools to make your team more productive. Embeddables Bring support directly to your customers There’s no reason for support to be stuck in the basement next to the extra bathroom supplies. Zendesk Embeddables give you the flexibility to bring support directly to your customers—whether that’s embedded on your website, in your mobile app, or a part of your service. Embeddables are the magical combination of our Web Widget and Mobile SDKs that lets you embed Zendesk Support, Chat, and Guide natively on the web and within mobile applications. Learn more about Embeddables 22,000+ companies have embedded support onto their website 2,700 companies power support in their mobile app with our SDKs “The Mobile SDK has allowed us to provide quick answers through our Help Center. Also, we have more context about the users that request 1:1 support. It saves us a lot of time.” – Josh Greenwald, Community Support Lead, Swiftkey Zendesk apps Make your support more appealing Agents don’t want extra work. Support managers are never happy wasting resources. And customers hate repeating themselves. Eliminate all these problems by creating a single workspace for your agents, with all the information they need right at their fingertips. Zendesk Apps enable organizations to customize Zendesk product interfaces and optimize workflow through powerful plug-ins. You can choose from 500+ pre-built apps in the Zendesk Apps Marketplace or build your own. Go to the Marketplace See the Documentation In-focus: Custom apps The Dollar Shave Club used the Zendesk Apps Framework to give support agents visibility into their members’ subscription—while responding to their query in Support. Agents now have more context and information right at their fingertips, which helps them “shave” time and money. Learn more about building custom apps 600+ apps in the Apps Marketplace 68% of customers have enhanced their Zendesk product with an app "At Slack, our Support team has grown 17x in the past 24 months. Zendesk Apps have helped us seamlessly integrate our tools to help us keep up with our growth.” – Ali Rayl, Head of Customer Support, Slack APIs Let the data flow Information about your customer doesn’t exist in any one place. Rather than keep it siloed, it’s better to let it flow—between Zendesk and the other tools you use. With Zendesk APIs, you can build custom integrations and interact with Zendesk data using 400 different API endpoints. They are extensible and built on open standards. In-focus: API integration Coursera supports millions of users around the globe. To deal with that scale, it means getting smart with your approach. Using the API, Coursera evaluate each conversation from their learners and automatically route the query to the right team. Get started with APIs 650M+ API calls a day 400 API endpoints “We can pull in every piece of Zendesk data into our internal database—furthermore, we can slice and slice that data, and join it with internal data to create an extraordinarily vivid picture of the customer journey.” – Jeremy Flanagan, Customer Ops Project Leads of Tools, Instacart You’re in good company Join the next generation of companies redefining the customer experience. The tools for the job (no magic wand required) Embed Zendesk functionality onto your website with the Web Widget Create your own apps to enhance your Zendesk product Embed in-app support into your app with our Mobile SDKs Setup pre-built integrations from the Apps Marketplace Build custom integrations with our APIs By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy. OUR PRODUCTS The Zendesk Suite Support Guide Chat Talk Explore Connect Integrations & Apps Embeddables Product Updates TOP FEATURES Ticketing System Knowledge Base Community Forums Help Desk Software IT Help Desk Security Tech Specs RESOURCES Product Support Request a demo Library Zendesk Blog Live webinars Training API & Developers Services & Partners For Retailers Relate by Zendesk Customer Stories Services COMPANY About us Press Investors Careers Diversity & Inclusion Neighbor Foundation Contact us Sitemap System Status Product Help Legal FAVORITE THINGS Zendesk for Enterprise Zendesk for Startups Sh*t Agents Say Zoe Calls Home Zendesk Benchmark Zendesk for Small Business Gartner CRM Magic Quadrant Hiring Great Support Teams Enter the Fold Subscribe to our newsletter. Welcome to the club! Subscribe Please enter a valid email address Please also send me occasional emails about Zendesk products and services. 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