Customer Service:+866-874-7342 Claims:+866-722-4995 mySFI Login Agent Login Our Company Products Claims Corner Contact Us CLAIMS PROCESS Whether your claim is large or small, Southern Fidelity understands how you and your family can be affected by those damages. Our claims professionals work to ensure that you are provided with an accurate assessment of your damages and a thorough review of your policy coverages in a timely manner. Initial Contact Once you’ve reported your claim, a claims professional will contact you to discuss your loss. If needed, a field inspection will be scheduled to inspect your damaged property. Inspection During the inspection, the field adjuster will document your damages, take photos, and prepare a report. The inspecting adjuster will not make any coverage or payment determination at the inspection. The completed report will be provided to a home office examiner to be reviewed. What are my rights when I file a claim? Learn More Copyright © 2021, Southern Fidelity Insurance Company. All Rights Reserved. | Contact Us

Customer Service:+866-874-7342 Claims:+866-722-4995 mySFI Login Agent Login Our Company Products Claims Corner Contact Us KNOW YOUR RIGHTS Picking a Contractor: You have the right as a homeowner to pick your own contractor, whether or not you have representation or assistance in settling your claim. No one can prevent you from speaking with your insurance company regarding your claim, damages, questions or concerns. It is best to choose a licensed and insured contractor. Click on your state to be directed to your state’s contractor and licensing board. Louisiana Florida South Carolina Mississippi View our Claims Forms Learn More Copyright © 2021, Southern Fidelity Insurance Company. All Rights Reserved. | Contact Us

Customer Service:+866-874-7342 Claims:+866-722-4995 mySFI Login Agent Login Our Company Products Claims Corner Contact Us PERSONAL UMBRELLA INSURANCE Southern Fidelity’s Personal Umbrella policy helps protect our insureds’ assets from major claims and lawsuits by providing extra liability insurance above the limits of their primary homeowners, auto, and boat insurance policies. This product is available in Florida, Louisiana, Mississippi and South Carolina. When policy limits on the underlying home or auto policies are not enough to indemnify an injured party, a policyholder’s retirement funds, investments, and savings could be at risk. The Personal Umbrella policy is there to provide added protection to an insured’s personal assets in the event that an insured’s underlying policy limits become exhausted. Interested in a Personal Umbrella Insurance Policy? Find an Agent Copyright © 2021, Southern Fidelity Insurance Company. All Rights Reserved. | Contact Us