Sales Rep Locator Select State Call us at 815-968-3000 Request a Quote Home About Us Capabilities Design Tips Industries Case Studies Contact Us Customer Service How may we help you? Meeting or exceeding customer needs and expectations in Customer Service starts with making it easy for our customers to do business with Rockford Spring, such that they can place an order and be confident they will receive a quality product in the right quantity on the right date. Customer Service also includes solving problems for our customers when they arise, and we look forward to the opportunity to do that! It may be as simple as changing a date or quantity on a release schedule, or it may be something more product related that involves our Technical Support Group. Need a part quickly to meet a new rush requirement from your customer? We can usually have raw material available within 24 hours and be running production within 24-48 hours. Whatever the issue, know that we are ready to assist you however we can. Great customer service – It’s what keeps customers happy! Rockford Spring Company 3801 South Central Avenue • Rockford, IL 61102 Fax: 815-968-3100 • Phone: 815-968-3000 Registered to ISO 9001:2015 by SRI Quality System Registrar Click Here for ISO 9001:2015 certificate © 2021 Rockford Spring Company. All Rights Reserved.

Sales Rep Locator Select State Call us at 815-968-3000 Request a Quote Home About Us Capabilities Design Tips Industries Case Studies Contact Us Design Assistance "We help you ... from the start." Our spring design assistance often proves invaluable as does our rapid prototyping. Our engineering staff can work with your design engineers from the start of your project. We will share our years of experience in thousands of different applications ... enhanced with the latest technology ... assuring you of receiving springs in the shortest possible time. Most spring companies offer a basic level of spring design check. Rockford Spring goes much further! We pull the spring design information into our own proprietary computer program to analyze the spring design function, as well as, manufacturability. "We believe this capability sets us apart from our competition". From concept to completion ... your product gets to the market faster with the lowest amount of developmental costs. Email our engineering/spring design department at engineering@rockfordspring.com. "Prototype springs with production tolerances... in days ... not weeks." From just a few to hundreds, our full time prototype department can supply you with prototype springs in days rather than weeks. And, you are provided with a spring made to production tolerances assuring the validity of your test results. Rockford Spring Company 3801 South Central Avenue • Rockford, IL 61102 Fax: 815-968-3100 • Phone: 815-968-3000 Registered to ISO 9001:2015 by SRI Quality System Registrar Click Here for ISO 9001:2015 certificate © 2021 Rockford Spring Company. All Rights Reserved.