516-799-0700 info@comfortac.net Website Privacy Policy You can view our Terms of Use here. Privacy Policy Comfort Air Conditioning and Heating (the “Company”, “we” and “our”) respects your privacy. This policy explains the privacy practices for our website www.comfortairny.com (the “Website”). It describes the ways your personal data is collected and used. This policy is incorporated by reference to the Website’s Terms of Use (“Terms”). Personal data that we collect To complete our online contact form, we ask that you provide us with personal data, such as your name, email address, telephone number, and your company’s name, website, type of business and postal address. We will explicitly indicate the mandatory fields for completion. You must provide complete, accurate and correct details. You are not legally required to provide us your personal details. It is optional and voluntary. However, if you do not provide the required information or provide false, incorrect, or out dated information, we may not be able to process your request or inquiry or contact you. This Website offers electronic newsletter to which you may voluntarily subscribe and unsubscribe at any time. Your email address will be used solely for sending emails, exclusively from us, concerning our Services. Neither your email address or your identity will be sold, leased, rented or disclosed to third party individuals or organizations. You may remove yourself from the electronic newsletter’s mailing list at any time by following instructions for unsubscribing found at the end of every newsletter or by emailing to info@comfortac.net. We use third party analytics and advertising tools to collect information pertaining to your activities on the Website, including the information or content that you viewed, your session durations, the web pages you accessed, the Internet Protocol (IP) address through which you accessed the Website and the city or town where the computer you used to access the Website is located. For more information, please see the ‘cookies’ section of this policy, below. Children’s privacy We do not intentionally or knowingly collect personal data regarding children who are under 16 years of age. Use of information We may use the information outlined above for the following purposes: If you provided your contact details or submitted an inquiry, we may use your personal data to contact you, either directly or through others on our behalf, including by e-mail messages; To send you our newsletter and other promotional materials (if you’ve signed-up to receive them); As applicable, to prepare, negotiate and perform a contract with you; To develop and improve our services as a whole, and to improve and enhance the services and content offered on the Website; To enforce the Terms and this policy, and prevent misuse of the Website and our services; To comply with any applicable law and assist law enforcement agencies and authorities, if we believe it is necessary or justified; and Take any action in any case of dispute involving you with respect to the Website. Sharing Information with third parties We may share personal data outlined in this policy, with others, in any of the following instances: With our service providers – in order to operate, maintain and enhance the Website and facilitate our email communications with you; If you have breached the Terms, abused your rights to use the Website, or violated any applicable law – your information may be shared with authorities or other third parties, if we believe it is necessary or justified; With attorneys, courts and relevant third parties, in any case of dispute, or legal proceeding of any kind involving you with respect to the Website; If the operation of the Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), provided that those entities agree to be bound by the provisions of this policy, with reasonably necessary changes taken into consideration; and We may share personal data with our corporate group entities (companies that we control, control us, or are under common control with us – whether directly or indirectly), but their use of such information must comply with the policy. In any case other than above, your personal data will be shared with others only if you provide your explicit prior consent. Aggregated or anonymized information We may use the information we collect, as outlined above, to compile anonymized or aggregated information, either by ourselves or with the assistance of third parties. We may share, sell or otherwise communicate and make available such anonymized or aggregated information to any other third party, at our sole discretion. Third parties When you use our Website, other parties, such as Google, may collect personally identifiable information about your online activities over time and across different websites. Cookies and similar technologies Cookies and log files may be used on our Website to enhance User experience. A cookie is a small text file written to an individual’s hard drive that contains the user ID. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies at being sent. Transfer of data outside your territory The personal data we collect (or process) on our Website will be stored in the USA and other countries. Some of the data recipients with whom we share your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries, including the USA, we will protect that personal data as described in this policy and in compliance with applicable law. We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the European Economic Area (“EEA”) that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses, verifying the recipient has adopted Binding Corporate Rules or adheres to the EU-US and Swiss-US Privacy Shield Framework. Data security We implement measures to reduce risks of damage, loss and unauthorized access or use of personal data, but they do not provide absolute security. Therefore, we cannot guarantee that the Website or our systems are immune to unauthorized access to the information stored therein and to other information security risks. Retention of your Personal Data We will retain your personal data for as long as needed to provide you the Services and to contact you if you so requested. If you wish that we no longer use your personal data, please contact us at the email address listed below. We will retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you. Legal Basis for Processing Personal Data If you reside or are located in the EEA, our legal basis for collecting and using the personal data described in this policy depends on the personal data we collect and the specific context in which we collect it. We may process your personal data because: We need to perform a contract with you. You have given us permission to do so. The processing is in our legitimate interests and it’s not overridden by your rights. To comply with the law. Your Rights Relating to Your Personal Data If you would like information in relation to your rights or would like to exercise any of them, you may contact us via info@comfortac.net or our postal address provided below. If you reside or are located in the EEA, you may ask us to take the following actions in relation to your personal data that we hold: Opt-out. Stop sending you direct marketing communications. Access. Provide you with information about our processing of your personal data and give you access to your personal data. Correct. Update or correct inaccuracies in your personal data. Delete. Delete your personal data. Transfer. Transfer a machine-readable copy of your personal data to you or a third party of your choice. Restrict. Restrict the processing of your personal data. Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal data that impacts your rights. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal data or response to your requests regarding your personal data, you may contact us at info@comfortac.net or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here. Third Parties and Online Links to Other Sites Website visitors can link to other websites of third-parties that provide useful information/services. Any personal data you provide on the linked pages is provided directly to this third-party and is subject to that third-party’s provider’s privacy policy. We do not have access to the information collected by such partners. Except as described above, we are not responsible for the content or privacy practices of websites to which we link. Links from our Website to third-parties or other websites are provided for your convenience. We encourage you to learn about the privacy practices of each website before providing them with personal data. We cannot be held responsible for any third-party websites and accessing their content will be subject to their own privacy policies, which again – we advise you to check. Changes to this Privacy Policy We may change this policy from time to time. Substantial changes will take effect 30 days after we provide a notice of such changes on the Website. Other changes will take effect 7 days after we provide notice. However, if the policy is amended to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required. The most up-to-date policy will always be accessible on our Website. In any event, we will seek your explicit consent if we wish to have substantial changes to the policy apply to personal data we collected prior to those changes. Contact us If you have any comments, requests or questions about our privacy policy, please contact us at info@comfortac.net or use or our postal address: Comfort Air Conditioning and Heating 4144 Sunrise Highway Massapequa, NY 11758 USA EXCELLENCE IS OUR ONLY STANDARD Comfort Air Conditioning and Heating is Manhattan and Long Island’s premier choice for experienced, hands on, high end HVAC installation, service and fabrication. We’re committed to meeting — and surpassing — your highest expectations. Learn More About Us Home History Commercial & Residential AC Service Heating System Repair Emergency Service © 2016 Comfort Air Conditioning + Heating | 516-799-0700 | Serving Manhattan, Brooklyn and Long Island View Our Privacy Policy | View Our Terms of Use