Esendex logo Business messaging made simple. We supply intelligent mobile-led solutions to help our clients achieve their KPIs. Talk to our local customer support team to find out how we can help your business. TAKE A FREE TRIAL TALK TO AN EXPERT Over 45,000 clients worldwide The solution to your problem, is innovative communication FINANCE Payments & Collections The Esendex Mobile Collections and Mobile payment platforms utilise machine learning to instigate non-invasive collection processes via mobile-led communication. Our system empowers your debtors with the power to make full payment or schedule a payment plan via an easy to use interface with your branding. Learn More APIs Omnichannel Communication Mix Our Omnichannel Chat platform enables you to keep track of all consumer conversations. Manage all of your customer interactions in one place, allocate conversations to specific staff members and create groups to monitor chats. Our system can integrate into existing CRM’s and combines SMS, WhatsApp, RCS and Email into one dashboard. Learn More SURVEYS & FEEDBACK Consumer data collection Our Mobile Journey feedback retrieval and survey solutions are built with usability and conversion optimisation in mind. We work with you to create a branded environment that achieves optimum responding percentage to your questionnaires’. Learn More NOTIFICATIONS Client & Patient Reminders Prevent customers and patients from missing appointments; employ an automated notification system that your stakeholders find useful and easy to use. We have a range of options to notify clients of upcoming consultations, from an SMS with dates and contact number to carefully crafted mobile landing pages with rescheduling functionality – we have the solution best suited to your organisation. Learn More STAFF COMMUNICATION Staff and Supplier Communication Efficiently communicate with your staff. Our internal mobile-led communication solutions are quick to use and cost-efficient. Most importantly, we will work with you to build a strategy that heightens engagement and morale. Learn More SOLUTIONS 3rd Party Software integration We are committed to fitting into your existing communication strategy or CRM platform. We have an extensive array of API integrations and partner-specific Esendex plugins. Don’t see what you need? Let us know; we’re always looking to expand our capabilities and software integrations. Learn More Case studies Charities and NPO “The SMS donation has really allowed us to communicate more often and in a cheaper and quicker way.” Alex Cross, Fundraising Manager, Guide Dogs Australia. Learn how Guide Dogs Australia utilised an Esendex solution to re-engage donors and boost fundraising activities. Read Case Study HEALTHCARE “Using SMS has saved us time and effort which allows us to focus more time on caring for our residents.” Bupa Care Services Bupa Care Services Australia partnered with Esendex to deliver a better way to communicate with staff. Learn how Bupa reduced admin time and was able to facilitate a solution that meet their internal communication needs. Read Case Study UTILITIES “The system was so easy to implement and train staff on, once they’d sent one or two messages the benefits were there for all to see.” Richard Van Der Kroff, CTI Logistics One of Western Australia’s largest logistic’s companies adopted Esendex technology to efficiently manage staff and subcontractors. Read the Esendex and CTI Logistics case study to find out how. Read Case Study Why you should join us ISO 27001 registered firm We are a ISO 27001 registered firm, and we are committed to keeping our client’s data safe. Rated ‘Excellent’ by clients We invest in our staff who return the favour by providing our clients with elite customer service. Plug in and play We fit into your world. We can easily integrate into most platforms or CRMs. Robust and easy-to-use platform If you need a platform for business communication, our system allows you to send and receive all communications online. Real-time message processing Esendex is committed to processing 90% of your messages in 5 seconds and 95% within 20. Omnichannel communication mix Build a omnichannel experience for stakeholders. Combine SMS, WhatsApp, Bots and more. With automated contact communication preferences. Analytics reports Download detailed analytic reports to understand communication success or import results straight into your preferred tracking system. Local support when you need it Our team of technicians are based in Melbourne, Australia and are available in local business hours. Customer Reviews via Trust Pilot A very easy and straight forward system to use. With the added bonus of being super cost effective. It has not only improved our daily reminders but also our interaction with our patients. Highly recommend Kyle for his ongoing friendly and professional support. One happy NZ customer Excellent customer support and extremely easy to use. I have recommended Essendex to others. Theresa Its easy to use, straight forward. I work afternoon shift most days and if someone rang sick I can just send message to the staff instead of calling them which is time consuming, especially if you are too busy with other things. It definitely is a life saver. Thank you. Useful Share Divya Additional resources to explore The latest from our blog COMMUNICATION What is the best time to send SMS We sat down with Esendex Australia’s Key Account Manager (and resident expert on SMS) Leah Madafferi-Lowe to talk about SMS timing. When customers look to do their first SMS Marketing… Read More ESENDEX Celebrating 20 years of making business communications brilliant Esendex is 20 years old! Since 2001, we’ve delivered high-quality business SMS services for our customers, adding international offices and new services to keep delighting our customers. Read More SMS SURVEYS & FEEDBACK Why SMS Has Proven to be the Most Effective Delivery Channel for Surveys Learn more about why SMS survey solutions have enabled our customers to increase feedback engagement by 44% and the benefits for your business. Read More Enhance your business communications today TAKE A FREE TRIAL TALK TO AN EXPERT Blog Twitter LinkedIn Cookie Policy Privacy Policy All systems operational Commify UK Ltd 2020 Esendex Australia PTY Limited ABN 82 113 596 580 A trading entity of Esendex Ltd By continuing to browse the site you are agreeing to our use of cookies . I Understand