Owner's Support Maintenance Symptom Checker Warranty and Registration Warranty and Registration If something unexpected happens with your system, our warranty ensures that you won't have to pay for parts that are covered. Explore the benefits of one of the strongest limited warranties on parts available. Register your new product You'll need: Product serial number Installation date Dealer name Register Look up an existing warranty You'll need: Product serial number Search Find your serial number Got warranty questions? Find answers here. Your Warranty Options Your new American Standard System automatically includes the longest Limited Warranty available for your products. That means when you bought your system, you got the longest length of coverage available for your particular product. Learn more about our warranties and how they protect your investment. Limited Warranty Your Limited Warranty covers the replacement of a part or component that may break due to manufacturer defect. That means you're not responsible for replacing the part yourself! However, you will have to pay for labor. Your warranty can range from a year to a lifetime, depending on the product. View limited warranty details: Outdoor Units Warranty Furnaces Warranty Air Handlers Warranty Packaged Units Warranty Ductless Systems Warranty Coils Warranty Optional Extended Warranty If you want a warranty that covers both your parts and labor, you may want to consider purchasing an Optional Extended Warranty. Get in touch with your dealer to learn about your options. Contact your local dealer Is Your Warranty Transferable? Planning to sell your home? You may be able to make your property more attractive to buyers by deciding to transfer your warranty to a new homeowner. Just know that not all warranties are eligible for transfer. Whether your warranty can be transferred or not depends on when you registered it. Registered before Aug. 1, 2011 + Registered from Aug. 1, 2011 to Dec. 31, 2020 + Registered on or after Jan. 1, 2021 + Want to know more about warranty transfer? Call our Warranty Registration Center at 1-855-260-2975 to get the answers you need. What Happens When You Make a Claim Making a claim is the best way to let us know that a covered part of your systems needs replacing. Here's how it works. As soon as you notice an issue, contact your local American Standard dealer to notify them of the problem. Your dealer will identify and diagnose the problem and determine if your part needs to be replaced. If it does, they'll reach out to a parts supplier. Your dealer will then submit your claim to the parts supplier, which will provide the component you need. Your dealer will then replace the defective part. If you have a Limited Warranty, you only pay for labor and the cost of shipping the part. Need to make a claim? Get in touch with your local American Standard dealer to discover whether your warranty covers your replacement. CALL TO SPEAK WITH A DEALER OR Find a Local Dealer Seasonal Maintenance Schedule regular maintenance appointments to satisfy the conditions of your warranty. Failing to maintain your system properly could mean voiding the terms of your warranty, which puts your equipment at risk if anything breaks. Cooling Get your air conditioner serviced in late winter or early spring before it gets too hot outside. Heating Service your furnace in late summer or early fall before wintry weather rolls in. Frequently Asked Questions Get more insight about the warranty process with this overview of frequently asked questions (and answers!) that can simplify your experience. If you don't find what you need here, contact your local American Standard dealer. Warranty Search Can I call to get information on my warranty? + Do I have to search for all my registered products? + Do I have to give my last name to look up my warranty? + How do I get the PDF of my warranty certificate? + I know my product is registered but I'm not getting any results. What should I do? + Does American Standard still offer a Registered Limited Warranty? + How is a Base Limited Warranty different from a Limited Warranty? + Does my Limited Warranty cover labor? + Registering a New Product Can I register my warranty by phone? + What happens if I don't register my warranty? + Where is my serial number? + Why won't my serial number work? + What if my product doesn't have a serial number? Can I still register it? + Which products do I register with my warranty? + Can I start registration now and return to it later? + Warranty Transfer Does my Limited Warranty follow me to my new home? + Why would I want to transfer my warranty to a new homeowner? + How do I transfer my warranty? + We’re here to help. American Standard Heating & Air Conditioning Dealers are handpicked for their superior product knowledge and commitment to your satisfaction. Heating & Cooling Air Conditioners Heat Pumps Furnaces Packaged Systems Air Handlers Ductless Coils Thermostat Controls NEW: Mobile App Indoor environment Air Quality Zoning Light Commercial Odyssey Split Systems Precedent Packaged Unit Voyager Packaged Unit Owner Support Contact Us Your local American Standard Heating & Air Conditioning Dealer can help! © 2021 American Standard Heating & Air Conditioning Privacy Policy Terms of Service Accessiblity For Dealers & Distributors