MENU | | SIGN IN CONTACT US Home About Us Contact Us Visit Us When visiting any Orange County's Credit Union branch, please maintain safe social distancing measures and wear a face covering. Thank you for considering the well-being of our Associates and Members. Monday – Friday 9 am - 6 pm Saturday 9 am - 2 pm Appointments are not required, but, should you wish to schedule your visit, you may do so for any of our 10 branch locations. Request Appointment By Phone: Member Service and Loans (888) 354-6228 Monday - Friday: 8:00 am to 7:00 pm Saturday: 9:00 am to 2:00 pm Card Services (to report a lost or stolen card) ATM / Debit / Credit Cards (888) 354-6228 Press the star (*) key after regular business hours and holidays. Commercial Real Estate Lending (714) 885-7437 Monday - Friday: 8:00 am to 5:00 pm Mortgage Loans (800) 506-5070 Monday - Friday: 8:00 am to 6:00 pm Retirement and Investment Services (888) 354-6228 ext. 7599 Monday - Friday: 8:00 am to 6:00 pm Saturday: 9:00 am to 2:00 pm By Mail: Credit Card Payments Only MASTERCARD P.O. Box 37035 Boone, IA 50037-0035 Exception: Please continue to mail all Business Edge Visa account payments to: P.O. Box 11777 Santa Ana, CA 92711-1777 1st Mortgage Loan Payments Payment Address Orange County's Credit Union P.O. Box 54040 Los Angeles, CA 90054-0040 1st Mortgage Loan Correspondence Address Orange County's Credit Union P.O. Box 77404 Ewing, NJ 08628 General Correspondence and Consumer Loan Payments, Deposits, Home Equity Loans, and HELOC Payments Orange County's Credit Union P.O. Box 11777 Santa Ana, CA 92711-1777 Home Equity Loans (excluding Home Equity Lines of Credit), Submit Information Request/Error Notice Address: Orange County's Credit Union Information Request/Error Notice P.O. Box 11777 Santa Ana, CA 92711-1777 Please provide the following information: Tell us your name, address, and phone number. Tell us your account number and loan number. Describe the information requested, or Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there has been an error. IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR REPORTED CREDIT Write us at: Orange County's Credit Union Credit Dispute Department P O Box 11777 Santa Ana, CA 92711-1777 Please provide the following information: Tell us your name, account number, loan number, address, and phone number. Describe the error and the basis of the dispute, and explain as clearly as you can why you believe there is an error. Provide all supporting documents to substantiate the dispute, such as a copy of the relevant portion of your consumer report that contains the allegedly inaccurate information, a fraud or identity theft affidavit, a police report, a court order, or account statements. CA Privacy Notice CCPA Request Privacy Notice Online Privacy Policy Routing # 322281989 NMLS # 403462 Careers Contact Us Sitemap If you're using a screen reader or other auxiliary aid and having problems using this website, please call (888) 354-6228 for assistance. This website uses cookies for functionality, to personalize content, and analysis of site use which may be shared with marketing and analytics partners. By continuing to use this website, you agree to our use of cookies as described in our Online Privacy Policy. Equal Housing Opportunity Federally Insured by NCUA Copyright ©2021 Orange County's Credit Union. All Rights Reserved.