Mobile app View Account Information to see a list of all of your accounts complete with due dates and balances. Select a specific account from the account list to make a single payment and don’t forget to sign up for push notifications (alerts) for that account. View Your Bill History to get a concise summary of each of your bills and link to PDFs for your available bills. If the PDF of your bill is not available, you’ll see a nice message letting you know to check back later. Make a Payment by logging in, selecting the account, and then the Payment icon to initiate a payment for a single account or for multiple accounts, if applicable. View Payment History connects you to a list of your past payments by month, including the date and amount of each payment. Manage Alerts allows you to manage the Alerts and Reminders you want to receive on your mobile device. Alerts and Reminders can be configured for each individual account and on each individual mobile device. View and Report Outages quickly from your mobile device! If we already know about the outage that affects your account, you’ll see the outage report right away. If we don’t know about the outage, you’ll automatically get the Report Outage form. View Your Usage in a graph of your electricity usage for the date range you specify. Find Our Offices and payment locations along with phone numbers, addresses, and hours of operation. Follow Us on Facebook by connecting directly to our Facebook page for up-to-date information about us! Follow Us on Twitter Need more information. Click here for FAQ. BYLAWSIRS FORM 990'S

Pay Your Bill Farmers’ Electric offers our members the flexibility and convenience that busy schedules demand. By using our secure Electronic Online Billing, you have the opportunity to do all of the following from any computer with internet access: Pay your bill with Visa, MasterCard, Discover, or American Express Maximum payment amount for each member (not each meter) is $1,000 per billing month Pay by echeck with no payment limit View your current bill online View your bill history Change your account information PAY ONLINE BYLAWSIRS FORM 990'S

COVID-19 Safety Measures Covid-19 has presented challenges to the way businesses conduct their day-to-day activities. One challenge has been how FEC deals with members’ monthly electric bill payments. To better serve our members, FEC has several ways to make payments on your account: Kiosks (Clovis, Santa Rosa, and Ft. Sumner offices) is located in our foyer (method of payment: debit/credit cards) On-line payments (debit/credit or e-check at fecnm.org) Call-in e-check or debit/credit card (phone number: 800-445-8541) Drop Boxes (Clovis, Santa Rosa, and Ft. Sumner offices) in parking lot (check, money order, or cash in envelope) Ft Sumner and Santa Rosa offices have drive-through windows available If you need electrical service or have any other questions, please call 800-445-8541 BYLAWSIRS FORM 990'S