LoginSite MapWhat's NewFind A DealerSign UpContact Us Search HOME PRODUCTS INDUSTRY SERVICES SUPPORT SUSTAINABILITY ABOUT Data Privacy Statement English Español Français Português Русский 中文 DATA PRIVACY STATEMENT DATA PRIVACY STATEMENT Caterpillar recognizes and respects the privacy interest of individuals with regard to personal information provided to us. Caterpillar Global Mining’s activities are consistent with Caterpillar's Data Privacy Policy and Website Privacy Statement. How do we collect personal information? We collect the personal information that you supply to us, through the Contact Us Form on this website. We may also collect personal information from other sources, both within and outside Caterpillar. When you click on links on our site that take you to third-party web sites (for example, sites which are not controlled by Caterpillar), you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, Caterpillar, Inc. cannot be responsible for the actions of any third-party web sites. We encourage you to read the posted privacy statement of any and every site you visit, whether you are linking from our site or browsing on your own. Do we use electronic mechanisms such as 'Cookies'? Yes, this site does use cookies as a means of personal information collection and identification. When you visit our websites we may send you a cookie. A cookie stores a small data file on your computer. This file enables us to recognize you each time you visit us. Cookies help us in many ways, for example, by saving your region and language preference and for purposes of collecting non-personal data. We may use cookies to: Count the number of times you visit our sites Compile anonymous statistics on website use Gather information on the type of Internet Browser and operating systems used Improving efficiency of the site We may use 4 types of cookies: Session - keeps track of user identification while navigating within the portal. CWS - Caterpillar security cookie tracking user validation to use Caterpillar applications. Portal (LTPA) - cookie used by the portal software (IBM Websphere) to validate security. Eloqua - Sets a unique cookie for each person with the eloqua.com domain. Eloqua employs cookies in order for its server to recognize a return visitor as a unique user. Eloqua Privacy Policy This website's cookies will either be deleted or not deleted automatically when you close your browser depending upon the need to retain the information in the cookie between your visits to this website. If you do not allow this website to use cookies, then certain features or sections of the site may not be available to you or may not function as expected. Cookies can also be removed or blocked by following the help directions in your browser. What personal information do we collect? Unless otherwise indicated on individual forms, which may indicate that they will be submitted anonymously, the Contact Us and other forms on this site identify you by name after logging in through the Caterpillar Corporate Web Security (CWS) system and submits your name to the administrator of this web site.Information about your identity which is associated with your CWS identity is also accessible to us and may be collected in the process of submitting a form. This additional information includes your organization, your affiliation to Caterpillar or a Caterpillar dealer, and additional contact information such as your phone number(s) and e-mail address. How do we use this personal information? Personal information collected by us through the Contact Us form and other forms which constitute a request for information or services on your part will be used to respond to your inquiry, and may also be kept for statistical purposes. We also use your CWS ID and its related information in business-related reporting, such as in web site usage statistics. Additionally, we may use demographic information in reporting and summarizing survey results and participation in online activities, or in following up on said participation or survey responses. How do we safeguard personal information? Caterpillar utilizes reasonable measures to protect personal information against loss, manipulation, falsification, unauthorized access, or unauthorized disclosure by any party inside or outside Caterpillar. For example, this information is kept in a database that requires authorization and a password to access and is located behind a security firewall. We also use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as financial information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window. Will we disclose the personal information that we collect? We may disclose your personal information when it is necessary to answer your inquiry and to fulfill the purposes of the Contact Us Form. In any case, the disclosure of personal information is given only to those with a legitimate business reason to access the information. Notwithstanding the above disclosures, we will disclose personal information when required or permitted by law or according to relevant Corporate Policies. How may I access my personal information? Upon request, and after providing satisfactory proof of identity, individuals may be given access to the personal information they have provided through the submission of this form. Caterpillar Global Mining retains personal information provided to us only as long as needed to fulfill your request and for necessary follow-up and otherwise as provided by law or appropriate Caterpillar records retention guidelines. Your consent By providing personal information to us, you consent to the collection and use of the personal information in accordance with the purposes described in this privacy statement. Since this service is available to individuals in a variety of global locations, you are also consenting to transferring your personal information to countries or jurisdictions that may not provide the same level of data protection as the legal jurisdiction in which you are located. Where can I obtain further information about this privacy statement? You may contact the Caterpillar Global Mining marketing team by phone in the U.S. at (309) 675-4633. What happens if this privacy statement changes? We reserve the right to amend this Privacy Statement. If the statement changes, the changes will be made on this page. Your use of the Contact Us form, or other forms on this site which link to this Data Privacy Statement, following the posting of said changes will demonstrate your acceptance of those changes. Revised 16 May 2012 Facebook LinkedIn YouTube TwitterData Privacy StatementPrinter Friendly Version© 2015 Caterpillar All Rights Reserved