Help A-Z My Falkirk Falkirk Council Search COVID-19 information and guidance HomeServicesBins, rubbish & recyclingHousehold recycling & wasteMissed bins Missed bins Your bins must be at the kerbside or agreed collection point by 6:30am on the morning of your collection day. We collect up to 8:00pm and the crew may not collect your bins or containers at the same time every collection. A bin and container will not be considered missed until the next working day. Households who receive an assisted collection must make sure their containers are at the agreed collection point and are accessible for the collection crew. How do I report a missed collection? If we miss your bin or container, please contact us within 24 hours of the missed collection. If reported within 24 hours, we will return within one working day to collect your container. Report a missed bin collection Why has my bin not been collected? Your bins must be at the kerbside or agreed collection point by 6:30am on the morning of your collection day. If your bins are not put out on time, your recycling and waste will not be uplifted and you will have to wait until your next scheduled collection date. Bin lids must be closed. The collection crew will not collect a bin or container that is overfilled. Please note that any bags of waste placed next to your bin will not be collected. Your green bin might not be emptied if it contains material that can be recycled using the food waste caddy, blue bin, burgundy bin, black box, brown bin and textile bag. Contamination in bins If your bin contains the wrong materials, the collection team will leave a yellow sticker explaining why it has not been emptied. We will not empty bins containing the wrong materials. It is the householder's responsibility to remove the wrong materials and represent your bin on the next scheduled collection day. Alternatively, material can be taken to your nearest Household Waste Recycling Centre where recyclable materials can be deposited. Should you wish for your bin to be emptied before the next scheduled collection date, there will be charge of £15 per bin. To arrange an uplift please call the Contact Centre. 01324 506070 Please note the opportunity to pay £15 for an uplift is available as a one-off collection service, and cannot be used on a repeated basis for recycling bins. Householders who put the wrong material in the bin for a second time will be visited by a Waste Services Officer to advise you about the correct use of your bins. Information about what goes in each of your bins and containers can be found in the what goes in my bins section. Find your bin collection calendar Downloads Making the most of your kerbside collection service PDF file, 4.7 MB Waste Service Standards PDF file, 121.9 KB Contact us 01324 506070 contact.centre@falkirk.gov.uk Missed bins Report a missed bin collection A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Services Benefits & support Bins, rubbish & recycling Births, deaths & marriages Business & investment Children & families Council & democracy Council tax Crime & antisocial behaviour Environment Homes & property Jobs & careers Law & licensing Libraries People & communities Planning & building standards Roads, parking & transport Schools & education Social care & health Sport, leisure & culture Tourism & visitor attractions Accessibility Privacy Help & legal notices Cookies How are we performing Search Places Maps Contact us Service disruptions & alerts Social media Employee information Falkirk Council ©2021 Falkirk Council This site uses cookies We use cookies to make our website better and to give you the best possible experience. Ask our chatbot