Claims Services About us Customer Access Agents Portal Contact EN CAR EZ® When you need repairs made to your vehicle after an accident, the experience should be quick, easy and stress-free. Start a Claim Download the CAR EZ Brochure Home > Car insurance > Car insurance, CAR EZ program That’s why MAPFRE Insurance has the CAR EZ® Program – an expedited auto repair service option for our customers MAPFRE Insurance has selectively partnered with local auto repair shops focused on fast, convenient, and hassle-free service. These local shops adhere to high professional standards, have excellent reputations, and share our desire to achieve excellence in customer service every time. How the MAPFRE Insurance CAR EZ Program Works Participation in the CAR EZ Program allows for added benefits. Partnering auto repair shops will: Contact you within 24 hours. Make arrangements to pick up your vehicle (if necessary). Coordinate a rental car if applicable. Complete the repairs to your vehicle and guarantee the work for as long as you own your vehicle. Perform a thorough cleaning of your vehicle prior to returning it to you. Provide exemplary customer service throughout the entire repair process! Benefits and Highlights of the MAPFRE Insurance CAR EZ Program  Conveniently located repair shops  Priority scheduling of repairs  Direct payment from MAPFRE Insurance to the CAR EZ repair shop  MAPFRE Insurance offers a Limited Lifetime Warranty on all CAR EZ repairs Contact your Agent for CAR EZ, Preferred, and Registered Repair Shops in Your Area Massachusetts Barnstable, Dukes, Nantucket, Plymouth (PDF, 39 KB) Berkshire, Franklin, Hampshire (PDF, 20 KB) Bristol (PDF, 29 KB) Middlesex (PDF, 60 KB) Essex (PDF, 35 KB) Hampden (PDF, 21KB) Norfolk (PDF, 32 KB) Suffolk (PDF, 27 KB) Worcester (PDF, 42 KB) Privacy Policy CA Privacy Notice Terms & Conditions Quote Disclosure Careers Contact CCPA Request MAPFRE © 2021 All rights reserved 

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