News Have you setup your personal access to the W&A Freight Payment Portal? Send an email containing your company name to accountrequest@waionline.com to request your access. Contact Information Williams & Associates Inc. 405 East 78th Street Bloomington, MN 55420 Phone: (952) 884 9959 Fax: (952) 884 0218 © Williams & Associates, Inc. All rights reserved.

Traffic Management Williams & Associates, Inc. has an experienced staff available to provide transportation analysis, daily transportation management, freight routing, shipment planning and freight consolidation. Freight carrier contract negotiations are conducted for all modes of freight transportation. Develop routing guides. Advise carrier and mode options, and cost/service trade-offs. Consolidate shipments into truckloads. Coordinate pickup and delivery arrangements. Handle emergency shipments. Measure carrier performance. File and collect freight claims. Provide rate quotations. Audit vendor invoices inclusive of transportation charges. Prepare vendor charge back recommendations for purchase order/routing violations. Contact Information Williams & Associates Inc. 405 East 78th Street Bloomington, MN 55420 Phone: (952) 884 9959 Fax: (952) 884 0218 © Williams & Associates, Inc. All rights reserved.

Post Audit Williams & Associates, Inc. provides freight post-audit in addition to freight bill pre-audit and payment. Post-Audit Services Freight bills audited for overcharges. Claims filed and handled completely by us in your name. Report provided by claim number and amount we anticipate recovering. Refund checks from carrier payable to you. All you pay is a percentage of the amount recovered. What’s needed from you Freight bills whose dates fall within the Statute of Limitations: – Rail: Generally 3 years from date of delivery. – Truck: 180 days from date of freight bill. – Air Freight: 6 months from date of delivery. Your carrier pricing agreements (tariff pages, contracts, “pricing” letters, quotes, etc.). Bill-of-lading, invoices, or other documents, if needed to support a claim. Contact Information Williams & Associates Inc. 405 East 78th Street Bloomington, MN 55420 Phone: (952) 884 9959 Fax: (952) 884 0218 © Williams & Associates, Inc. All rights reserved.