Call 0900-8864 Available day & night Information about corona Publications Home Care offer Work and Internships About us Contact and Search Complaints Complaints We do our best to help you as best we can. Nevertheless, it may happen that you are not completely satisfied. We'd love to hear from you. Complaints Officer Home Care The Frisian Country Always discuss your complaint first with the employee concerned or with his or her manager. If the complaint persists, you can submit a formal complaint to our complaints officer. You can submit your complaint to (a stamp is not necessary): Home care The Frisian Country Attn the complaints officer Answer number 6039 8900 VC LEEUWARDEN Or you can send an email with subject Complaint to: complaints@thfl.nl Do not forget to mention your name, address and telephone number. Filing a dispute If a complaint has not been resolved to your satisfaction, you can file a dispute. If there is a dispute between you and Thuiszorg Het Friese Land about the content of the care and service agreement or its conclusion or implementation, you can submit a dispute to: The Stichting Zorggeschil Disputes Committee. More information about submitting a dispute, the regulations of this disputes committee and the procedure for reporting a dispute can be found on the website of the Stichting Zorggeschil . Klachten Wet zorg en dwang Klachten die betrekking hebben op de Wet zorg en dwang (Wzd) en onvrijwillige zorg, worden afgehandeld door een onafhankelijke Klachtencommissie Wzd. Dat is vastgelegd in de wet. Thuiszorg Het Friese Land werkt hiervoor samen met de Klachtencommissie Wzd van de Quasir Groep. Klik op een van de onderstaande linkjes voor Meer informatie over de klachtencommissie van de Quasir Groep Het indienen van een klacht m.b.t. de Wet zorg en dwang Elders op deze website leest u meer informatie over de Wet zorg en dwang bij Thuiszorg Het Friese Land. U bent hier Home » Over ons Contact Bel 0900-8864. Heeft u vragen of wilt u overleggen over uw situatie? We staan dag en nacht voor u klaar, ook in het weekend. Bel 0900-8864 Immediate answer to your questions E-mail Answer within 2 working days fast to Care offer Work and Internships facebook Home care The Frisian Country Home care The Frisian Land Tesselschadestraat 29 8913 HA Leeuwarden Route description We get an average of 9 on Healthcare Card Netherlands © 2021 Disclaimer Privacy Home care Het Friese Land is affiliated with: