EN Locations Search go to store ... Menu ACCESSIBILITY ASSESSMENT Carrefour undertakes to ensure that its website is accessible in compliance with article 47 of law no. 2005-102 of 11 February 2005. To this end, it has implemented a strategy and various initiatives. These are detailed in its multi-year plan which is in the process of being drafted. This accessibility statement applies to the carrefour.com website. COMPLIANCE STATUS Carrefour's website does not meet the criteria for double-A compliance with version 4.1 of the French government’s RGAA accessibility reference framework because of the non-compliance issues and derogations listed below. TEST RESULTS The compliance audit undertaken by Ipedis found that 40.3% of the double-A criteria for compliance with the RGAA 4.1 reference framework are met. 27 criteria in compliance 40 criteria not in compliance 39 non-applicable criteria CONTENT THAT IS NOT ACCESSIBLE The content below is not accessible for the following reasons. Non-compliance Several non-compliant elements are described in this document, some of which feature on several pages: Information-providing images do not have alt attributes. Decorative images cannot be read by the screen reader. Information-providing images do not have detailed descriptions. Some frames do not have titles. There is insufficient contrast between the background colour and text/images and certain components making up the interface. The videos do not have alt attributes. The videos do not have synchronised subtitles. Some links or buttons do not contain explicit information about where they lead to. Some links have no titles. Some scripts are not compatible with assistive technologies. The user is not always warned when there is a context switch. Some script-generated elements cannot be accessed via the keyboard or any pointer device. Some status messages are not correctly interpreted by assistive technologies. The source code generated in some places is considered invalid. The title hierarchy is not useful. The document structure is not coherent. Some lists are not correctly structured. Stylesheets are used to manage the way in which information is presented. On some pages, the text is not legible when the font size is increased up to 200%. The focus is not always visible. A vertical scroll bar is displayed on some pages with windows that are 256px high or 320px wide. The way in which forms are structured is sometimes incorrect. Some form fields have no labels. Some labels are not linked to their respective fields. Fields of the same type are not always grouped together. Some groups of form fields have no captions. Some buttons do not have a relevant name. Some skip or rapid access links to the main zone are missing. Zones where content is grouped together are not correctly defined. Sometimes, the tab order is incoherent. Some elements create keyboard traps. PDF documents are not accessible. Disproportionate burden derogations No derogations identified Content not subject to the accessibility requirement No content not subject to the accessibility requirement DRAFTING OF THIS ACCESSIBILITY STATEMENT This statement was drafted on 02/03/2021. Technologies used to create the website: HTML5 CSS JavaScript Tests on the webpages were conducted using a combination of user technicians and the following screen readers: Google Chrome NVDA JAWS The following tools were used for the evaluation: Web Developer Toolbar IBM Accessibility checker Focus WCAG Contrast Color Checker Accessibility Insights for Web Site pages that were compliance-checked: Home Legal notice Search Group Governance Strategy Food transition Finance Newsroom HR work for Carrefour FEEDBACK AND CONTACT If you are unable to access a particular piece of content or service, you may contact the site administrator who will direct you to an accessible alternative or provide you with the content in another form. Contact the communications department at this email address: direction_communication_groupe@carrefour.com REMEDIES This procedure should be used in the following circumstances: You have reported an accessibility issue to the site’s administrator. This issue prevents you from accessing a piece of content or one of the portal's services and you have not obtained a satisfactory reply. 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