CHOOSE LOCATION GROUP COMPANIES CONTACT US CAREERS Your CPM Our People About Us Solutions Our solutions Auditing CPM’s inclusive suite of auditing services goes beyond in-store visits. It embraces face-to-face, telephone and online points of contact with your consumers. GET STARTED Auditing Comprehensive auditing programmes At CPM, we believe retail auditing is more than just delivering POS compliance. Our comprehensive programmes incorporate face-to-face, telephone and online contact points. We even monitor and audit social media and online chat. We provide you with the complete picture, enabling you to make informed decisions to drive your business forward. Whether you’re looking for auditing of consumer behaviour, net promoter scores, or retail compliance, we will build a bespoke programme for your brand, anywhere in the world. Face to face auditing Our auditing provides real-time, actionable insights from the retail environment at local, national and international level. EXPLORE Digital auditing Our engagement portal *shopt allows retailers to self-audit, while our associate business ‘Detail’ offers a unique online auditing solution. EXPLORE Mystery shopping and research CPM’s team of highly qualified researchers capture valuable market intelligence, in real-time, with advanced technology. EXPLORE Face to face auditing Information is power. With up-to-the-minute insights on how your products are performing, you’re armed with the knowledge to make informed decisions, adapt sales strategy and improve customer experience. CPM offer complete retail compliance, auditing and in-store survey services. We’ll empower sales teams to undertake the right in-store actions and provide you with technology solutions that can be configured to meet your objectives today and into the future. ENQUIRE NOW DELIVERED BY CPM "CPM Group and agency partners have been providing auditing solutions to CHEP for over 15 years since being appointed as their European Partner. The program has grown in breadth and depth and we now co-ordinate it in 25 countries delivering integrated physical and telephone audits. We continue to seek new ways of collaborating with CHEP and are proud that the CPM Group have become a trusted and valued partner to this important Global Client" Simmie Scott – Group Chief Development Officer Digital auditing We have two unique digital auditing solutions to offer you. Our retail engagement app, *shopt, allows retailers to self-audit their stores. We can facilitate audits via the app, either through surveys or image recognition, to understand distribution gaps and then target accordingly. In addition, our associate business Detail, offers an online auditing solution to optimise your brand’s presence and compliance and measure its performance in the digital world. Digital auditing has arrived. FIND OUT MORE DELIVERED BY DETAIL “Detail’s actionable insights generate opportunities right across our online operation, creating synergies between sales, marketing and ecommerce. Now we can see the full ecommerce picture and we can focus our efforts where they will have the greatest impact.” Niklas Rantzow | E Commerce Category Development Specialist – Royal Canin DISCOVER MORE Mystery shopping and research When you want the insider viewpoint, we’re here to help. Our experienced research teams are experts in gathering sales intelligence. They’ll deliver real-time, fact-based insights that will help influence your relationship with retailers and drive consumer sales. CPM’s multilingual mystery shopping services encompass field face-to-face, telephone, online and video mystery shopping. We’ll even gather consumer views from social media and online chat and continuously compare them to your sales performance. ENQUIRE NOW You’re in good company CPM is used and trusted by the world’s best: The CPM Group of Companies Introducing you to the group Creating meaningful connections between brands and customers. Anytime. Anywhere. SCOPRI DI PIÙ Data, analytics and insight solutions that drive smarter, more profitable decision making. DISCOVER MORE Creating experiences and events that connect brands, people – and a moment in time. DISCOVER MORE Creative commerce campaigns that create connected experiences to drive sales and build brand commitment. DISCOVER MORE Get in touch How can we inspire you? Let's start talking Company Name Nature of Enquiry* Job Application New Business Opportunity Location Of Activity* France India International (Contact Centre) International (Field Marketing) Ireland Italy Netherlands Other Singapore Spain Thailand United Kingdom USA Where did you hear about CPM? 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By clicking submit below, you consent to allow CPM Group to store and process the personal information submitted above to provide you the content requested. Introducing ACTiON from CPM Consumers now expect seamless integration of reality and the digital world. And that’s what we’re delivering. A video solution where anyone online can get immersive face-to-face advice, training or customer care - wherever and whenever they want it. Our solution comprises ACTiON, our new v-commerce platform, media-trained experts, AV kit and even branded studio spaces. It’s the ultimate one-stop-shop. EXPLORE ACTiON © CPM Group 2021 Privacy Policy Terms of Use Cookie Policy GDPR Policy Cookie Settings