HELP DESK HomeHelp Desk Help Desk When your system goes down, or a device is malfunctioning while you are out in the field, you need an experienced IT professional to help you get everything up and running again properly. There are endless issues that can arise between your hardware, software, server, and applications. We can help you resolve these problems promptly and efficiently with our managed help desk services. Our around-the-clock support makes it possible for engineers to take care of any IT system issues you may experience as soon as they are discovered. From small IT issues to complete overhauls, our Buckeye Mountain support team can assist you with quick and effective solutions. Working through each issue step-by-step, our technical engineers will be available to provide you with assistance to solve system problems and also show you how to resolve them. From device configuration issues, connectivity issues, synchronization with mobile devices and more. Our Help Desk is your one stop shop for all your questions and requests. Help Desk Services 24/7 support Phone & email support US based Agents trained to support specific products Software installation Troubleshooting driver issues Installing new hardware Troubleshooting software or hardware failure Support Services Help Desk Field Technical Support Remote Device Management About Buckeye Mountain About Buckeye Mountain Video Player 00:00 00:00 Resources News Technical Resources Buckeye Mountain BBQ Latest News Buckeye Mountain Announces New Mobile AEI Reader NOVEMBER 17, 2021 Kaleris Certified Mobile Solutions JUNE 18, 2021 Proven Wi-Fi for Ports and Rail Yards JUNE 14, 2021 Copyright © 2020 Buckeye Mountain

PARTNERS HomePartners Partners Buckeye Mountain partners with the best technology vendors in the business. It’s our way of guaranteeing railroad technology solutions specific to your needs. Our strong vendor relationships allow us to develop and deploy systems to fit the way you run your railroad business. Cambium DT Research eWaste Gamber Johnson Honeywell/LXE Janam Juniper Systems Mobile Demand Netmotion Wireless Panasonic Toughbooks Sierra Wireless Trimble MCS Winmate Zebra Company About Careers Partners Contact About Buckeye Mountain About Buckeye Mountain Video Player 00:00 00:00 Resources News Technical Resources Buckeye Mountain BBQ Latest News Buckeye Mountain Announces New Mobile AEI Reader NOVEMBER 17, 2021 Kaleris Certified Mobile Solutions JUNE 18, 2021 Proven Wi-Fi for Ports and Rail Yards JUNE 14, 2021 Copyright © 2020 Buckeye Mountain