bright energy ideas EN IT BILLING SOFTWARE SOLUTIONS Acuphi - Settlement Acuphi - Approval CONSULTING Reporting IT Application Maintenance IT projects BPO SERVICES KPI & Monitoring Billing Billing consultancy Electricity and gas billing, from TIF to electronic invoice for PA We work alongside the electricity and gas billing offices, where extra commodity services (VAS - value added services) are also invoiced. In this area we take care of the entire billing process, from the definition of calendars to cycle billing for all customer segments large, business, mass market, according to the provisions of the TIF (Integrated Billing Text). We also support back office activities and off-cycle billing, in which we manage: cancellations, transfers and corrections of bills consumption and price adjustments verification of consumption estimates termination invoices (resolution 100/2016 / R / com) recovery of errors and billing rejects special situations such as FEPA (Electronic Invoicing of PAs) and the split payment mechanism We also provide advice in the subsequent part of post billing, for the activities of: issuing of bills bill formatting printing and delivery processes From commodity billing to service billing, from Bill 2.0 to the RAI fee We work alongside Billing managers and operators in back office activities, managing both ordinary invoicing and practices related to more specific activities. We specialize in the optimization of processes, which we implement through activities of: identification of possible improvements in procedures and controls data quality construction of tools for the automation of billing activities business process analysis and reengineering We also support the Billing offices in the management of project activities related to the evolution of processes, whether they are related to legislation (e.g. bill 2.0, FEPA, RAI fee), or whether it is process adjustments to meet other needs, such as the modification of the print layout of bills or the introduction of VAS (extra commodity services). The main activities carried out by our consultants are: collection of requirements functional analysis management of solution providers testing Optimization of billing processes Through automation and process improvement, you will be able to: ottimizzare le risorse impiegate ottimizzare i tempi del processo di billing end-to-end (dal calcolo alla stampa delle bollette) abbassare le probabilità di errore umano e potenziare il livello di controllo diminuire gli scarti di fatturazione ridurre i backlog del back office limitare i reclami dei clienti finali e garantirne la gestione nei tempi previsti dalla normativa RICHIEDI MAGGIORI INFORMAZIONI Alcuni importanti risultati ottenuti dai clienti di ACUS 0 % Utenze non fatturate (dato di partenza: 0,6%) 0 % Tempo medio di gestione del reclamo rispetto ai tempi previsti dal TIF 0 ° posto NPS della Bolletta 2.0 Gas SCOPRI LA NOSTRA OFFERTA SOLUZIONI SOFTWARE CONSULENZA SERVIZI BPO ACUS S.P.A. Sede legale: C.so Valdocco, 2 10122 Torino C.F. e P.IVA: 09723190014 PEC: acus@pecsoci.ui.torino.it CCIAA/REA: TO/1075872 Capitale Sociale Euro 300.000 i.v. ACUS Azienda PMI Innovativa Team Lavora con noi Contatti Privacy Policy Cookie Policy Quality Policy Information Security Policy Business Continuity Policy AREE DI INTERVENTO Energy & Utilities Metering & DM Billing Credit Controlling Marketing LA NOSTRA OFFERTA Soluzioni Software Consulenza Servizi BPO LINGUE English Italiano We use third-party analytics and advertising cookies to analyze user navigation on the site. To consent to the use of cookies click on the Accept button. For more information and to deny the installation of cookies, consult our privacy policy and our cookie policy .I acceptI do not accept