Sign In Site Search Menu Serving our community We pride ourselves on responding to your power needs as quickly as possible. HomeCustomer support Customer support We're here to serve your needs. Report and view outages Let us know if you're experiencing an outage or see outages in your area. Start or stop service We make it easy to manage your electricity needs with same-day service changes. Digital tools built for you Quickly make a payment, view your usage and more using our digital tools. Payment options Whether it's online, in person or when you're out and about, there are many ways to pay your SMUD bill. Sign in Tailor your payment options and energy choices. Login to My Account Guest pay Make a one-time payment without signing in. Pay now Auto pay Set up automatic, recurring payments. Set up now Find a pay station Additional ways to pay FINANCIAL ASSISTANCE | PAYMENT ARRANGEMENTS Billing information We provide answers to all your billing questions. Understanding your bill Read your bill at a glance. Bill Pay Your Way Get a set bill amount for 12 months at a time with the flexibility of a due date range that fits your schedule. Paperless Billing No need to wait for the mail. Get an email when your bill is ready. Billing FAQs We've got answers to your frequently asked questions. Solar billing options Choose to pay for your electricity usage once a year or on a monthly basis. Low-income assistance We offer resources for those that need help paying their energy bills. FINANCIAL ASSISTANCE | PAYMENT ARRANGEMENTS Report a problem We believe in the power of working together to achieve greater results. Keeping employees, customers and our community safe is a top priority at SMUD. Our customers are our owners, so we all have a stake in keeping watch in our neighborhoods and avoiding unnecessary costs due to theft or damage. You can help by submitting a report for the following incidents: Power theft Signs on poles or graffiti A dark street light POWER LINE SAFETY | NEIGHBORHOOD SAFETY | OTHER SAFETY TIPS Contact us Business hours Customer phone and email service: Monday - Friday, 7 AM - 7 PM Business offices: Monday - Friday, 8 AM - 5PM Visit us Customer Service Center 6301 S St. Sacramento, CA 95817 Get directions EMAIL CHAT PHONE IN PERSON OR MAIL Account questions? Contact us securely for billing and payment information by logging into My Account below. For general inquiries: customerservices@smud.org Additional resources Fraud awareness Know what to look for when you receive calls, emails or in-person visits. Report a scam. File a claim Learn more about losses due to service interruption. Download and complete a claim form. ABOUT US Contact Us Company Information Research and Development News and Media Our Territory Map Newsletters Board of Directors Board Meetings and Agendas ENVIRONMENTAL LEADERSHIP 2030 Clean Energy Vision Our Commitment Power Sources Protecting Trees and Power Lines CAREERS AT SMUD Working at SMUD Search Jobs Student Jobs Military Outreach DO BUSINESS WITH SMUD Selling to SMUD Small Business Incentive Program Contracting Opportunities Land Use SMUD Procurement Contacts Design and Construction Services Economic Development © 2021 Sacramento Municipal Utility District PRIVACY POLICY TERMS AND CONDITIONS ADA INFORMATION HIGH CONTRAST EN ESPAÑOL Facebook twitter Instagram youtube LinkedIn Give feedback