MENU Moving home? Let’s sort your gas and electricity! Whether you want to take us with you to your new home or you're moving somewhere that's already powered by OVO, we’re here to take care of your gas and electricity – with one of our carbon-kicking plans. We’ll make sure everything's quick and easy, so you’ll be all set up at your new place even sooner. Read on for everything you need to know about sorting your energy when you move home. Get a quote I’m moving in Moving house can be hectic – but sorting out your energy with us is easy. Get an online quote for our plans in no time. And if there’s one you like, sign up today so your energy will be all set for your move. No hassle. Get a quote I’m moving out Take us with you when you move: it's easy. Just log in to your account and let us know you’re moving – it's quick and simple. Then we sort everything out from there. Phew, that’s one less thing to do! Login in to my account About OVO Fighting the climate crisis is one of humanity's greatest challenges, but together we can win this. At OVO, you get 100% renewable electricity as standard1, one tree planted in your name every year2 by our partner the Woodland Trust, and powerful green tech. That helps you to protect the planet by cutting carbon, cleaning the air and bringing nature back to life. Why stay with OVO? Life’s great with our carbon-kicking plans Get carbon-cutting energy All our plans come with 100% renewable electricity as standard.1 And you can always upgrade to OVO Beyond, for 100% carbon neutral gas on top of this.5 Keep track of your energy easily It’s fast and simple to check your account, wherever you are. Log in online or use our app. And if you ever need more help, you can always call our friendly team. Get a treat for sharing When you refer a friend and they join OVO, we’ll treat you both to a £50 Gift Card. Win win! Check out our plans There’s one to suit everyone Want a lighter footprint and lower bills? You can upgrade any plan to OVO Beyond. It’s our green upgrade that cuts carbon and restores nature Your energy can help change the world OVO Beyond is free for 3 months, then £6 a month after that: 100% carbon-neutral energy to power your home Energy Spotlights to cut energy waste and bills 5 trees planted each year in UK schools and communities Protect natural habitats around the world with our carbon-offsetting projects Find out more Check out our moving home hub The tips and insights you need when making your move Setting up your gas and electricity in your new home when moving Find out more OVO moving house checklist Find out more The Green Homes Grant: Everything you need to know Find out more How smart home tech can add value to your home Find out more 8 ways to make your house move more eco-friendly Find out more Rated 4.3/5 on See all 51705 reviews Yet again dealing with OVO has been…happy chappy Yet again dealing with OVO has been easy. The service provided is first class, the staff are pleasant and easy to deal with. Keep up the good work Mr D Claydon November, 23 We like OVO they are a very fair… We like OVO they are a very fair company, whenever we have a lot of credit in our acc they transfer the amount we ask as a refund promptly. Green is the way to go. CustomerMr J.K.Willetts November, 23 As a new customer I have so far found… As a new customer I have so far found Ovo efficient polite informatie and easy to deal with. Dudley Stone November, 22 Good help from staff when required Good help from staff when required, prices seem well managed. I am quite happy with the overspill of the money, which I get from being in credit. Mr Wild November, 22 I am a very very satisfied customer of…OVO ENERGY I am a very very satisfied customer of OVO ENERGY I have been with them since they first started and have never had any complaints there service and pricing are perfect thank you Ralph November, 22 I find OVO energy costs are very Acceptable I find OVO energy costs are very acceptable. The OVO Team are excellent with all help you need. DEE November, 22 Very happy with OVO Energy Very happy with OVO Energy. always reminds me when I need to give my gas reading. Also when in credit I can refund myself as I want. Dave Kirkman November, 22 I switched from another supplier a few… I switched from another supplier a few months ago. OVO Energy kept me fully informed throughout and the whole process went through very quickly. Setting up an online account was stress free thanks to their easy to follow website. So far, so good. Very impressed. Mrs. Karen Clark November, 22 We have been with for a number of… We have been with for a number of years.we give regular Readings never had any issues and we get interest on money in credit . David November, 22 I actually stayed with you as I have… I actually stayed with you as I have always been satisfied with the way I have always been treated. Xxx heather powell November, 22 It's all good I have a reasonable priced contract and the service is consistently good. ZCS November, 22 Excellent company Excellent company, great service and a stellar ethos. Azulitos November, 22 Ovo Energy is for me! Ovo, as a company are always friendly and helpful. When you have been with them for a while (not sure how long) they pay 5% interest on an "in credit" balance. When you get your bill it is broken down into easily understandable chunks, so that you know what you have spent your money on, and why it costs what it does. I would recommend them to everyone. Mr Stephen Bentley November, 22 I have received good customer service I have received good customer service from a staff named Paul Green. Very pleasant to talk to and was was helpful with my enquiries. Su-shan Cheung November, 22 I find OVO very easy to deal with and… I find OVO very easy to deal with and while we would all like our energy costs to be lower it is at least some satisfaction that the company who supply you are efficient. J Rudderham November, 22 An impressive service An impressive quick, straightforward, and friendly response to my question. Gives me confidence in OVO. Mr John Crae November, 22 Fantastic energy company app is great… Fantastic energy company app is great let’s you know everything that you need to know not like the biggest companies that hide everything if you want the best go no further roman November, 22 I have always found Ovo to be very good… I have always found Ovo to be very good since I joined a few years ago. Cyril Davey November, 21 First class company with the customer… First class company with the customer needs always placed first I recommend to all especially who need a energy provider in these difficult times Roger Brown November, 21 Just good service Just good service Mrs O\'Neill November, 20 Frequently Asked Questions There’s loads to think about when you move home. Here we’ll answer some of the most commonly asked questions about moving and your energy. I’m moving into a rented property and the landlord/estate agent has already signed me up with an energy supplier. Can I still switch? I’m downsizing/moving into a bigger property. How can I find out what my energy bills are likely to be? The gas/electricity meter in my new home is in a really inconvenient place. Can it be moved? I’m a first-time buyer. Will my energy supply be turned off when I move in, and when should I set up my utilities? When should I submit my opening meter reading/s? I’m moving out – how do I cancel my utilities? I’m moving soon – can I take my OVO contract with me? How do I change the name on my OVO contract? I’m a landlord/estate agent. Does OVO offer any rewards if I refer a new customer? I’ve moved into a new rental property without a smart meter. How can I get one, and do I need my landlord’s approval? I’m moving into a new property – how do I find out who the current energy supplier is? I’m a PAYG customer moving into a new flat. How do I find my nearest PayPoint? Terms & Conditions 1 100% of the renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. What's more, 20% of the electricity we sell is purchased direct from UK renewable generators. 2 Each year, OVO plants 1 tree for every member in partnership with the Woodland Trust. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. Since 2015 we have planted over 1 million trees. 4 Saving based on the estimated annual cost for a non-economy-7, dual-fuel, high user (4300 kWhs elec. and 17000 kWhs gas) paying monthly in advance by Direct Debit. Comparisons made against the Ofgem published tariff cap for a customer on a standard variable or default tariff that comes into effect on 01/04/2021, applied to the same high user consumption values. Savings are an estimate only and your actual costs will vary according to your region and usage. All rates correct as of 05/08/2021. 5 By providing 100% carbon-neutral gas (15% green gas and 85% offset) and offsetting all associated lifecycle carbon emissions involved in the production and consumption of your electricity & gas, OVO Beyond reduces your yearly carbon emissions from the energy used in your home that's supplied by OVO to net zero. The renewable electricity we sell is backed by renewable certificates (Renewable Energy Guarantee of Origin certificates (REGOs)). See here for details on Renewable Energy Guarantee of Origin certificates and how these work. The green gas we sell is backed via renewable certificates (Renewable Gas Guarantees of Origin (RGGOs)). See here for details on Renewable Gas Guarantees of Origin and how these work. We offset the remaining emissions by supporting UN REDD+ carbon reduction projects that are certified to the Verified Carbon Standard . How OVO Beyond plants trees in your name - OVO plants 5 trees for every OVO Beyond member through our award-winning I Dig Trees programme with The Conservation Volunteers. Trees absorb carbon dioxide from the atmosphere, so tree-planting helps to slow down climate change. Since 2015 we have planted over 1 million trees. Products Home Energy Plans Feed in tariff (FIT) Smart Meters OVO Beyond Smart Home OVO Drive OVO Drive + Anytime Electric Vehicle Leasing EV Smart Chargers Smart Thermostats OVO Greenlight Resources Compare plans Moving home Refer a friend Energy guides About OVO Our story Our green energy OVO Sustainability OVO Foundation Careers Media centre OVO Group OVO France OVO Spain OVO Australia Help & Support Help & support Forum Complaints Emergency support Security Smart Export Guarantee Core Terms & Conditions Privacy Policy & Cookies Modern Slavery Statement Gender Pay Statement Field Force Gender Pay Statement Health & Safety Statement Group Tax Strategy Statement Supplier Code of Conduct Contact us Emergency Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section) Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section) Implementation Statement for 2019 DB Regulations OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales, VAT No. 100119879. We are a mandatory FIT & SEG licensee Your privacy We use necessary cookies to make our website work. We need your permission to use other cookies. These other cookies are used for analytics, personalised advertising (including potential Geolocation) and content personalisation. You can read our cookie policy to find out more. If you "Accept all cookies", this lets us and selected third parties store all cookie types. You can also select “Cookie settings” if you want to choose what type of cookies are used. Accept all cookies Cookies settings