Toggle Nav Currency: EUR Français My Cart Selling Victorinox Swiss Army Knives since 1982 Contact Us Advanced Search Search Home FAQ FAQ Q. How can I clean my Swiss Army Knife? A. You may clean them with warm water and soap. (see also section Maintenance) Q. Can I communicate my CC number without any risk? A. Yes. Our website is equipped with SSL Secure Server. Q. Where is your shop located? A. We are located in Lausanne, Switzerland. (Click here to learn more) Q. How can I have my knife engraced? A. When you have added your knife in the shopping cart, a field for engraving appears. Engraving is possible on knives with "cellidor" scales only. Engraving is free Q. What is my shipping zone? A. Pease visit the Shipping page. Q. Do you make discount for big quantities ? A. We have special offers for companies. Q. What about guaranties ? A. Swiss Army knives are lifetime guaranteed for manufacturing defects. Swiss watches are guaranteed one year Q. How can I get my knife repaired ? A. You can have your knife completely repaired for 10.00 Swiss Francs. Just send it to us. Q. How can I get my watch repaired ? A. Please send us an email here. Q. Do you have a catalogs? A. No. Our catalog is our website. Q. Do you make banner exchange? A. You can send propositions to this address. Q. Which credit cards do you accept? A. EuroCard MasterCard, Visa, AmericanExpress COMPANY About Us Contact Us CUSTOMER SERVICE FAQ Shipping Return Policy Promotional Articles PRODUCTS Engraving Functions of a Swiss Knife Repairing Scissors Maintenance Repairing Handles Swiss Army Knife Size Chart COMPANY About Us Contact Us CUSTOMER SERVICE FAQ Shipping Return Policy Promotional Articles PRODUCTS Engraving Functions of a Swiss Knife Repairing Scissors Maintenance Repairing Handles Swiss Army Knife Size Chart NEWSLETTER Keep up to date on our latest product & promotions. © 1998-2021 Coutellrie du Petit-Chene & Heidi Shop. All Rights Reserved. Privacy Policy Terms & Conditions