You are in the site Personal Business Log in Register Search Open Menu Money worries? We can help Coronavirus help and support We're here to help you manage your money - in what ever way we can. Visit our help and support page for more information. We want to help, we’re not here to make it worse Are you finding it difficult to stay on top of your finances? Has a change left you with less money to pay your bills? You're not alone. Take a look at the eleven stories below to see how Barclaycard has helped people who may be in similar situations to you. Whilst reflective of real life customer stories, we have used fictitious names and events as well as photos of actors Carl has just lost his job While looking for work and sorting out benefits, Carl missed payments and feels he needs help. Find out how we helped Carl Tomasz has been involved in an accident He doesn't get paid while he's out of work, and now Tomasz is beginning to worry that he can't pay his next bill. Find out how we helped Tomasz Ruth is struggling with her mental health Some days she's fine, but recently her low mood and difficulty concentrating have affected Ruth's finances. Find out how we helped Ruth Helen is concerned about Alice She wants to help Alice with her money problems, but Helen is frustrated as she doesn't know what she can do about it. Find out how we helped Helen John has been diagnosed with cancer Worried about his illness, concerned about how it's affecting his family, and anxious about money, John feels overwhelmed... Find out how we helped John Kath has separated from her partner She doesn't know what implications her divorce will have on her finances; Kath needs some advice. Find out how we helped Kath Ray's gambling problem is starting to affect his finances Feeling guilty and unable to stop, Ray is spending too much money gambling. Now he's finding it difficult to pay the bills. Find out how we helped Ray Mira has had to take a pay cut She's always been careful with her finances, but now she's on less money Mira is worried she can't cover the bills. Find out how we helped Mira Samir is struggling to budget He'd come to rely on his credit card, but Samir doesn't know how to afford the repayments. Find out how we helped Samir Nathan's money problems are affecting his studies His final exams start soon, and he's worried about being able to afford his card payments. Find out how we helped Nathan Maureen has lost her husband Losing her partner has changed everything; Maureen feels too overwhelmed to think about how to handle the finances. Find out how we helped Maureen Could you be a victim of financial abuse? Find out what financial abuse is and what to do if you, or someone you know, is being exploited by a partner, relative, friend or carer. Spot the signs and learn how to get help PDF (636KB) Get in touch to find out how we can help Speak with our support team on: 0800 051 8346 Calls to 0800 number are free from UK landlines. Mobile charges may vary. The line is free and open Monday to Friday 8am to 9pm, Saturday and Sunday 9am to 9pm. You can also: 24.85% (27.9% compound equivalent) Use the Barclaycard app Talk to us anytime using our 'Chat' service. You can find it under 'Contact us' on the help page. It's secure and easy to use and if we can't answer you immediately we'll send you a notification when we reply, so there's no need to wait. More about the app Write to us at: Barclaycard Centre Norwich way Kirkby Town Centre Knowsley L32 8UY Additional help and advice Money Advice Service For free impartial information and tools on how to deal with your money https://www.moneyadviceservice.org.uk/en StepChange Get expert advice and fee-free debt management to tackle your debts. https://www.stepchange.org/ National Debtline Free help and advice on dealing with your debt https://www.nationaldebtline.org/ Citizens Advice For online free advice to help you find a way forward, whatever the problem https://www.citizensadvice.org.uk/ Find a Barclaycard Eligibility checker Find the right Barclaycard for you Cards for building your credit history Cards for balance transfers Cards for earning rewards Cards for purchases Tools and calculators Balance transfer calculator Repayment calculator Interest calculator Fraud fighter Credit builder Help and support Why get a credit card? Understanding interest Money worries Fraud protection FAQs Contact us We've fewer colleagues to speak to you in our contact centres at the moment, which is having an impact on call wait times - we're truly sorry about this. If you need to get in touch, please visit our contact us page. Download the Barclaycard app Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Registered in England number 9740322. Registered office: 1 Churchill Place, London E14 5HP Barclays Bank UK PLC adheres to The Standards of Lending Practice which are monitored and enforced by the Lending Standards Board. © Barclaycard 2021 Cookies We would like to collect data from your device while you use this website. We do this using cookies. You can find out more in our cookie policy. Collecting this data helps us provide the best experience for you, keeps your account secure, helps us provide social media features and allows us to personalise advert and service message content. Please select 'Accept all' to consent to us collecting your data in this way. To see other data collection options, select 'Preferences'. Preferences Accept All