Search Students IMI Connect Basket Menu You are here Home About The IMI IMI Policies IMI Policies From our privacy and data policy, to product specific policies, you will find everything that you need to help inform and aide you as an IMI customer. Our Privacy Policy The Privacy Policy explains what information we collect from you and how we use it, the conditions on which information will be shared and how your information will be secured. Our Privacy Policy can be found here. Complaints process If you need to make a complaint or wish to find more detailed information about the complaints process click here. Appeals process Appellants have 20 working days from the date we notified you of the decision you are appealing, in which to lodge an appeal against that decision. To make an appeal click here. Key IMI policies To view any of our policies, simply click on the appropriate document below to download a copy. List of IMI Policies Appeals Policy-pdf(416KB) Conflict of Interest Policy-pdf(286.02KB) Data Breach Notification Policy-pdf(222.89KB) Data Protection Policy-pdf(426.38KB) Data Retention Policy-pdf(257.31KB) End Point Assessment Cancellation Policy-pdf(260.91KB) Equality & Diversity Policy-pdf(134.38KB) Internal Moderation Policy-pdf(188.94KB) IMI Acceptable Use Policy-pdf (872KB) IMI Complaints Policy-pdf(238.88KB) IMI Website Terms & Conditions-pdf (1.08MB) Lost Portfolio Policy-pdf(338.2KB) Malpractice & Maladministration Policy-pdf(184.09KB) MOT/EV Competition Terms & Conditions-pdf(395KB) Prevent Agenda Policy-pdf(205.87KB) Pricing & Invoicing Policy-pdf(199.16KB) Re-sit and Re-take Policy-pdf(211KB) Safeguarding Policy-pdf(185.95KB) Sanctions Policy-pdf(200.34KB) Whistleblowing Policy-pdf(154.71KB) For further questions or support, please contact a member of our team. Our services Membership Courses Careers Events Redeem a code Helpful links About the IMI Campaigns for Change IMI Policies Ben Accessibility Visit us: Contact us Institute of the Motor Industry Fanshaws, Brickendon Hertford, SG13 8PQ +44 (0)1992 511521 Send us a message ©2021 Institute of the Motor Industry. A company limited by guarantee. | Registered in England No: 225180 Website by Heavy Penguin We use cookies on this site to enhance your user experience By clicking the Accept button, you agree to us doing so. More info Accept No, thanks