Yelp For Businesses Write a Review Log In Sign Up Restaurants Home Services Auto Services More Excel Plumbing Supply Showroom 139 reviews Claimed $$ Kitchen Supplies Edit Closed Hours updated 2 weeks ago See 42 photos Closed today. This business is closed on Nov 25, Thanksgiving Day. Write a Review Add Photo Share Save Review Highlights “Nevertheless, if you are looking for plumbing fixtures, you can probably start and end your search right here.” in 18 reviews “When I decided on getting a Toto toilet, I knew this was the place to get one, and they have a showroom too.” in 11 reviews “One of the vendors sent a product with a missing piece and Stacey worked hard to resolve the issue.” in 12 reviews Location & Hours 659 S Van Ness Ave San Francisco, CA 94110 18th St & 17th St Mission Get directions Mon 9:00 AM - 4:00 PM Tue 9:00 AM - 4:00 PM Wed 9:00 AM - 4:00 PM Thu Closed Closed, special hours Normally 9:00 AM - 4:00 PM Fri Closed Special hours Normally 9:00 AM - 4:00 PM Sat Closed Special hours Normally 10:00 AM - 4:00 PM Sun Closed Edit business info Upcoming Special Hours Thu 2021-11-25 Closed Fri 2021-11-26 Closed Sat 2021-11-27 Closed Show more Amenities and More Masks required Staff wears masks Accepts Credit Cards Accepts Android Pay 7 More Attributes About the Business Excel Plumbing Supply + Showroom has been San Francisco's premier plumbing wholesale distributor and showroom for more than 20 years. With over 6,000 square feet of showroom space and a huge selection of kitchen and bath fixtures on display, you're bound to run into something y… Read more COVID-19 updates "Holiday Updates: On Wednesday, November 24th, 2021 -- our employees will be having lunch between 12:30pm - 1:30pm, therefore assistance will be minimal We will be closed from Thursday, November 25th, 2021 - Sunday, November 28th, 2021 and will resume business on Monday,…" Read more Posted on November 11, 2021 Ask the Community Ask a question Yelp users haven’t asked any questions yet about Excel Plumbing Supply Showroom. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Search within reviews Yelp Sort Username Location 0 0 Start your review of Excel Plumbing Supply Showroom. Nicola V. San Francisco, CA 33 201 32 10/20/2021 When I realized that Home Depot and Lowe's do not usually have showrooms of the bathtubs and toilets they sell, I went to Excel in hopes to be able to lay in bathtubs and sit on toilets haha. Making an appointment on their website was real simple and quite a treat when it came to shopping for home renovation items. Their showroom had plenty of brand selections and options to test out and look at. We worked with Jennifer and she was pretty straight to the point, not wasting her our our time. Since they had the Toto toilet that we wanted, we didn't look elsewhere so can't really say if their pricing is good. They also have a good selection of modern bathtubs in the showroom, in retrospect, I wish I bought my bathtub here as well, but maybe for the next reno. They were also able to hold my toilet for a few months until we needed it for our project, which I thought was very nice of them! Useful 1 Funny Cool 1 Janet Y. San Francisco, CA 2 7 9/9/2021 Fantastic service, very good prices Of all the vendors I've worked with during a partial home renovation (tile, appliances, lighting, etc), Excel is easily my favorite and the first I'd recommend. My contractor doesn't handle sourcing and purchasing finishes. Fortunately, Alex at Excel helped me figure out all the plumbing I needed and made sure that I'd get it all in time for my project despite pandemic supply chain disruptions. After one productive showroom visit with Alex, I was able to get everything else done over email (questions about specs, getting alternative items quoted, even checking my selections would work with our building plans). Prices were lower than online for most items, and their customer service is worth $$. Alex is *so* responsive, far more so and more helpful than vendors with whom I was spending far more money. Everything that wasn't in stock has arrived ahead of quoted dates, and delivery charges are very reasonable. When my GC found one part was dented (a manufacturer problem, since the box was sealed and had never been opened) -- Excel swapped it out quickly and with no push back. In a nutshell, they have the volume to carry a wide selection in stock (or get things in quickly as special orders), but their customer service is a ton more personal than Ferguson or big-box store. Useful Funny Cool Alice W. Mill Valley, CA 254 126 349 5/4/2021 7 photos I moved a few months ago and wanted to upgrade the dated toilets to Toto ones, so I made an appointment at Excel Plumbing to check out their product selection. Stacey was the salesperson I worked with. Right away, I was impressed with how friendly and knowledgeable she was on all things kitchen and bath! Not only was Stacey patient in explaining the pros and cons of the various toilet models (Toto and competitors), but she also never pressured me to buy, which I appreciated. I was so impressed with the customer service, product selection, and competitive pricing that I ended up upgrading all 3 bathrooms with toilets and faucets purchased from Excel Plumbing. I also decided to upgrade the kitchen faucet to the sensor touch activation kind from Brizo, which makes cooking/cleaning a breeze. Best decision ever! I am so happy with everything I've purchased from Excel Plumbing, I have told all my friends about this place! Excel Plumbing will be my first stop for all bath and kitchen needs going forward. Thanks, Stacey! See all photos from Alice W. for Excel Plumbing Supply Showroom Useful 6 Funny 1 Cool 5 Jan M. San Francisco, CA 0 4 2 9/7/2021 1 photo Alex was great! She went above and beyond for us multiple times. First, she delayed her lunch hour to help us look at a vanity and fixtures for an unplanned bathroom renovation (flood from above). Second, she had the Duravit vanity that we wanted - IN STOCK!!! Third, she helped us efficiently navigate all the fixture choices and our Duravit mirror came in extra early to make installation easy for us and our contractor. Lastly, one of the fixtures had a broken part (from the manufacturer) and Alex was able to get a same day replacement from the showroom fixture to keep us on track. Make Excel your first stop for plumbing and ask for Alex! Duravit vanity and lighted mirror Useful Funny Cool Reyna M. Redwood City, CA 208 184 10 5/4/2021 We visited the showroom and had a very pleasant experience. We had a reservation with Jennifer and the process to reserve a spot online was fast and easy to do. Upon arrival we checked in and we were allowed to talk around the showroom while Jennifer finished up with another client. This is our first time remodeling our home, so we did not know what to expect. Jennifer did an amazing job asking questions about our preferences and answered our questions we had about each fixture. She had alot of knowledge and helped us to consider some fine details that we had not thought about prior to our visit. We did not feel rushed or pressured to buy during our visit. The quote for the items we were interested in were fair and the time frame for which we can expect them to arrive were understandable given the times we are in. Although we ended up not going with them as our supplier, I was still very impressed and thankful for their assistance. I would definitely try to work with them in the future for our other remodel projects as they were very friendly and knowledgeable. Check them out, you won't be disappointed. Useful 3 Funny Cool 2 Marcin S. Outer Richmond, San Francisco, CA 12 5 35 7/16/2021 Very difficult or impossible to contact showroom or sale team. Multiple calls for period of one month. Not answered emails. Finally was able to get help with my order via person in plumbing department. Thank you plumbing person. Showroom team shame on you. Useful Funny Cool Ken T. Business Owner 8/19/2021 Please DM the business via yelp and provide us further information so we can use this is a learning opportunity for our team. - Business Operations/Management Read more Tim T. Daly City, CA 290 2 3 5/26/2021 Came to Excel when I remodeled my bathroom and was blown away by the selections. Staff was super helpful on what I needed and also recommended me things that worked very well with my design. Highly recommended! Useful 1 Funny Cool 1 Ken T. Business Owner 8/19/2021 Thanks for stopping by and shopping with us, Tim. Glad you had a great experience here. - Business Operations/Management Read more Lisa J. San Francisco, CA 123 38 35 3/9/2021 Thank You Sammi for helping us w/ our order! we've bought all 3 toilets from excel and Sammi helped us this year w/ our most recent purchase. We had bought 2 toilets several years ago but wanted to update our last toilet and needed help finding the same one and accessories to match etc. She took time to explain to us the differences in the models that we were interested in. she's very knowledgeable of the products and we are very satisfied w/ the customer service as well as products we got from this company. Thanks again Sammi! Useful 2 Funny Cool 1 nancy p. San Francisco, CA 104 24 6 9/9/2020 1 photo I've become so conditioned to online shopping that I never consider going someplace locally. I was in a bit of a time crunch so thought I'd take a look at Excel to see what my options might be. So glad I did. Jennifer listed to what I was doing with my kitchen, the choices I was struggling with, and made a recommendation. She got what I wanted and then when I ran into a hitch, she went the extra mile to help me and despite my concern over choosing a 95lb sink : 0, she talked to the other folks at excel and helped me feel better with the path we were going down. The cherry on top is that the price was the same/better than anything I saw online, plus shipping a super heavy sink would have been a nightmare. Thanks Jennifer- the sink looks great and I'm excited to see the countertop with it next week! the sink I bought from excel Useful 1 Funny Cool Heather K. San Francisco, CA 0 1 7/15/2021 I would not recommend Excel Plumbing if you are trying to meet any deadlines. I ordered a vanity that was supposed to come in June and now the estimated time is August! Useful 1 Funny Cool Ken T. Business Owner 8/19/2021 Heather (and potential clients reading this comment), 2020 and 2021 have been unprecedented times and there have been major delays across many industries. When we originally quoted you the lead times, we were not aware that COVID would have a major trickle effect on the supply chain, reduced amount of workers, the vessel/container issues, and border customs (which many of the boats are still sitting at bay along the California coast). From a service perspective, we've done everything in our power to do right by you, our client. The sales consultant that you've been working with has provided updates per your request. We even offered you an alternative solution so that you could start using your bathroom. However, you opted to forego the alternative and wait for the vanity to arrive to the states. Trust us, Heather. We want you to have your items at the quoted lead times! We get it, you just want your items, you're upset and frustrated, and we all are. However, to say that Excel cannot meet any deadlines is quite frankly, alarming, disturbing, and unfair to say the very least. If there is feedback at the service level that you would like to provide, we welcome it. We ask you and future clients to be empathetic as we're navigating through these times. We want all of our clients to receive their items on time or earlier. But as manufactures are providing us with updated ETAs, all we can do is pivot and provide you with updates and possible alternatives. - Business Operations/Management Read more 1 2 3 4 5 6 7 8 9 1 of 14 12 other reviews that are not currently recommended Schedule an Appointment Schedule now http://www.excel-plumbing.com (415) 863-8889 Get Directions 659 S Van Ness Ave San Francisco, CA 94110 Collections Including Excel Plumbing Supply Showroom 18 SF Remodel Resources By Julie C. 17 Bay Area Services By Paul Y. 24 Bathroom Showroom By Heather L. 13 Plumbing By Jeff N. 19 Services By Cal J. 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Excel Plumbing Supply Showroom accepts credit cards. How is Excel Plumbing Supply Showroom rated? Excel Plumbing Supply Showroom has 4.5 stars. What days are Excel Plumbing Supply Showroom open? Excel Plumbing Supply Showroom is open Mon, Tue, Wed, Thu, Fri, Sat. Excel Plumbing Supply Showroom is a Yelp advertiser. About About Yelp Careers Press Investor Relations Trust & Safety Content Guidelines Accessibility Statement Terms of Service Privacy Policy Ad Choices Discover Yelp Project Cost Guides Collections Talk Events The Local Yelp Yelp Blog Support Yelp Mobile Developers RSS Yelp for Business Claim your Business Page Advertise on Yelp Yelp for Restaurant Owners Table Management Business Success Stories Business Support Yelp Blog for Business Languages English Countries United States Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. 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