image/svg+xml Our Story Our Commitment Our Brands Meet Us Careers Get in Touch HELP & ADVICE Get in touch Call us 0871 971 0779 Calls cost 13ppm plus your network access charge If you're an existing customer and you'd like to chat to us about your current order, you can find a local rate phone number on your order confirmation email. This is usually free to call from most landlines and mobile packages. Send us a message Send an eMessage » If you have a general enquiry you may want to eMessage us. We will reply as soon as possible and endeavour to respond within 48 hours of receipt of your eMessage. Phone & Store Opening Times Did you know you can log into My Account to track an order, raise a return and even download a handy duplicate invoice? If you still wish to speak to our friendly support team, please dial the phone number above. Sales Customer Services East Midlands Store Huddersfield Store Elland Collection Point Monday 9am - 8pm 9am - 5pm 9am - 5:30pm 9am - 6pm 9am - 6pm Tuesday 9am - 8pm 9am - 5:30pm 9am - 5:30pm 9am - 6pm 9am - 6pm Wednesday 9am - 8pm 9am - 5:30pm 9am - 5:30pm 9am - 6pm 9am - 6pm Thursday 9am - 8pm 9am - 5:30pm 9am - 5:30pm 9am - 6pm 9am - 6pm Friday 9am - 7pm 9am - 5pm 9am - 5:30pm 9am - 6pm 9am - 6pm Saturday 9am - 5pm 9am - 5:00pm 9am - 5pm Closed 9am - 2pm Sunday 10am - 4pm 9am - 5:00pm 10am - 4pm Closed 10am - 4pm Bank Holidays 9am - 5pm 9am - 2pm 10am - 4pm Closed 10am - 4pm Black Friday & Cyber Monday Store Opening Times Sales Customer Services East Midlands Store Huddersfield Store Elland Collection Point Black Friday 26th 8am - 9pm 9am - 8pm 9am - 7pm 9am - 7pm 9am - 7pm Saturday 27th 9am - 5pm 9am - 5pm 9am - 5pm 9am - 5pm 9am - 2pm Sunday 28th 10am - 4pm 10am - 4pm 10am - 4pm 10am - 4pm 10am - 4pm Cyber Monday 29th 8am - 9pm 8am - 9pm 9am - 7pm 9am - 7pm 9am - 7pm How can we help? Changing your delivery date » Tracking your order » Preparing for connection and recycling » Easy cancellation and returns » If your delivery arrives damaged » If your item is faulty » How to contact us » WEEE Regulations » Privacy Policy Terms & Conditions Contact Us Help & Advice Cookie Policy Gender Pay Modern Slavery Act BID Tax Strategy Buy It Direct Ltd is a limited company registered in England. Registered number 04171412. Registered office: Unit A Trident Business Park, Leeds Road, Huddersfield, West Yorkshire, HD2 1UA. Copyright © Buy It Direct 2001 - 2021 All Rights Reserved.