Search +49 8388 9200-0 Menu BackService FAQ Frequently Asked Questions Got any questions? We have the answers! Our FAQ section contains answers to frequently asked questions about our products and services, as well as our company. Questions about our products (color, material, applications, etc.) How can I find the right packaging for my product? Do rose plastic products carry the CE mark? What are the standard materials? Which material is recommended for which packaging? Can different materials be combined in a two-part packaging tube? Which standard colors are available? Is the packaging also available in customized colors? What is the difference between transparent, natural, and clear? What do “batch” and “additive” mean? Is the packaging marked with a recycling symbol, e.g., the “Green Dot”? Questions about custom requests (accessories, printing) None of your packaging solutions are ideal for my product. What are my options? Can my company license one of your standard products exclusively for our use? Is there also the option to add promotional labeling/printing to the plastic packaging? What is the standard procedure for getting my packaging printed? How much does the printing cost? Are additional foam inserts available for the packaging? Can I have customized cutouts in my foam? Is the packaging also available with a hanger? Questions about the ordering process (price, minimum order quantity, availability, etc.) Where can I find the corresponding price information? What’s the difference between stock items and special production items? What is the minimum order quantity? What is the minimum order value? Can I get samples of all your products? How can I place an order? Is it possible to purchase only outer or internal parts? Can I receive a partial delivery of an existing order in advance? Can I add items to an existing order? Can I cancel an order or part thereof? As an end customer, can I order packaging from rose plastic? Where can I buy smaller quantities (less than one PU)? Questions about delivery (shipping, delivery times, payment options, etc.) How long does delivery take? Is express shipping possible? How are the goods packaged? Questions about customer service How can I find a contact at rose plastic? How can I make an appointment with my contact? I am dissatisfied with a product. How can I register a complaint about a delivery? More information about this topic Advice Design and development Tool shop Printing and finishing In a nutshell Questions about our products (color, material, applications, etc.) Questions about custom requests (accessories, printing) Questions about the ordering process (price, minimum order quantity, availability, etc.) Questions about delivery (shipping, delivery times, payment options, etc.) Questions about customer service More information Contact us Customer Service rose plastic AG Send an email +49 8388 9200-0 rose plastic B2B shop Buy small quantities online You can buy our high-quality products TwistPack, UniBox and QuadroPack in our B2B online shop now. Minimum order value of 50 € only 7,90 € shipping within Germany Shipping via DPD within 2-3 working days go to shop Subscribe to our newsletter What new packages are available from rose plastic? At which trade fairs do we present our product range? What’s new about our company and our subsidiaries around the world? 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