HOME WORK NEWS BLOG ABOUT US SERVICES CONTACT CRM DATA COLLECTION & MANAGEMENT Customer data is essential to an effective customer engagement strategy READ MORE DATA ANALYTICS & DECISIONING Analysing the data collected and converting it into actionable decisioning insight is at the heart of what we do. READ MORE CUSTOMER ENGAGEMENT PROGRAMMES Working with our creative and digital teams our CRM specialists will work to fuse memorable creative with powerful insight. Helping you to develop effective customer engagement programmes which optimise customer value. READ MORE EVALUATION We know from our own experience as clients that it is always important to undertake detailed campaign evaluation to optimise ROI READ MORE sign up to our newsletter Recruitment Privacy Policy Mobile Site © Cogent Elliott 2015

HOME WORK NEWS BLOG ABOUT US SERVICES CONTACT STRATEGIC SERVICES DISCOVERY Knowledge and understanding is at the heart of our offer. To ensure that we have robust consumer evidence to inform our strategic and tactical decision making, we offer a comprehensive suite of research programmes. READ MORE PLANNING Insight and understanding is only useful if used effectively. Our strategic planning services help define how your brand needs to act; what your communications need to say; what communications you need to use to engage with your markets; how to capture and use customer data to better understand your customers and how they behave. READ MORE SPECIALIST SERVICES In addition to our inspiring online and offline creative, PR and digital articulation of our strategic thinking. The Strategic Services team also offers a number of specialist services designed to ensure the work works and to help unlock new opportunities for business growth. READ MORE sign up to our newsletter Recruitment Privacy Policy Mobile Site © Cogent Elliott 2015