Feedback HomeFeedback We take a positive approach to all complaints and we aim to improve our service as a result of tenant feedback which is important to us. Downing aims to provide a high quality service. Your comments, feedback and complaints can provide us with valuable information that allows us to assess our standards and performance in order to review our policy and procedures and improve service delivery. A complaint can be summarised as an expression of dissatisfaction with the standard of service or a lack of action that affects those customers using the service. If you have a complaint you can report the matter directly at the relevant site to the Property Manager in the first instance. If you are unhappy with the way we have dealt with your complaint you should email info@downing.com, alternatively write to: Feedback Downing Property Services Ltd 5 Myrtle Street Liverpool L7 7DN We will send you an acknowledgement of any complaint within two working days. TO TOP PORTFOLIO Home Office & Retail Construction Developments Student Accommodation ABOUT DOWNING News Work for us About Downing Contact Us HEAD OFFICE CONTACT 5 Myrtle Street Liverpool L7 7DN View on Google Maps +44 0151 707 2666 +44 0151 707 2570 info@downing.com Facebook Twitter LinkedIn @Downing Group Downing Students are dedicated to supporting our residents from the outset. One way of delivering this support fo… https://t.co/mt0wNYQq3e Copyright © 2021 Downing. All rights reserved. Sitemap Accessibility Feedback Privacy Notice Cookie Policy Client Money Certificate Firm Certificate Modern Slavery Policy This site uses cookies, by continuing to browse this site you are agreeing to our use of cookies. Read more about our cookie policy. Okay, thanks

Firm Certificate HomeFirm Certificate To view our Firm Certificate please click here. TO TOP PORTFOLIO Home Office & Retail Construction Developments Student Accommodation ABOUT DOWNING News Work for us About Downing Contact Us HEAD OFFICE CONTACT 5 Myrtle Street Liverpool L7 7DN View on Google Maps +44 0151 707 2666 +44 0151 707 2570 info@downing.com Facebook Twitter LinkedIn @Downing Group Downing Students are dedicated to supporting our residents from the outset. One way of delivering this support fo… https://t.co/mt0wNYQq3e Copyright © 2021 Downing. All rights reserved. Sitemap Accessibility Feedback Privacy Notice Cookie Policy Client Money Certificate Firm Certificate Modern Slavery Policy This site uses cookies, by continuing to browse this site you are agreeing to our use of cookies. Read more about our cookie policy. Okay, thanks