Shop insurance Claims Customer support Search Log in HomepageClaims Valet Service™ Liberty Mutual Claims Valet ServiceTM After an accident you can choose to have us drop off a rental car at the scene, or schedule a swap at an agreed upon time and place. When repairs are finished, we’ll bring the car back from the shop. File a claim What are the benefits of the Liberty Mutual Claims Valet Service? Getting in an accident can be stressful; the repair process doesn't have to be. Let Liberty Mutual help simplify the process for you so you can get back on your feet as soon as possible. If your vehicle is damaged in an accident but is still drivable, a valet driver will arrive at your home or office with a rental vehicle for you to use while your car is being repaired. The valet driver will then drive your damaged vehicle to an authorized repair shop and deliver your repaired car back to you once the work is complete. We'll manage the entire process from start to finish. What we'll provide: Convenience: Leave everything to us, we'll remove all of the hassle from the process. Time saving: Your time is valuable, so we will work around your schedule. Valet appointments are quick, easy and convenient to you. Quality Repairs: We will only bring your vehicle to authorized repair shops that are committed to doing the job right. We'll monitor your car throughout the repair process and guarantee the repairs for as long as you own the vehicle. Claims Valet Service™ is available if your policy contains rental car reimbursement and you have a covered loss. Other restrictions and eligibility rules apply. Availability varies by state. Call for a quote 1-800-295-2820 24/7 Roadside Assistance 1-800-426-9898 About Liberty Mutual About Our Company Careers at Liberty Mutual Investor Relations Corporate Sustainability Member Information Quick Links Car Insurance Homeowners Insurance Renters Insurance Español Insurance Resources Privacy Policy | Security Policy | Web Accessibility Policy | Terms and Conditions | Fraud Protection | Site Map © 2021 Liberty Mutual Insurance, 175 Berkeley Street, Boston, MA 02116 Liberty Mutual is an Equal Opportunity Employer and an Equal Housing Insurer.