MEDICAL DEVICES INDUSTRIAL OPTICS IMPRINT PRIVACY CONTACT ENGLISH Lenses Magazine Service About Tamron Dealer search 5 Year Warranty 5 Year Warranty Tamron lenses have always been known for their exceptional quality. It is for this reason that Tamron offers a free extended warranty of 5 years if the product is successfully registered within two months of the date of purchase. Once registered, you are entitled to service provision as part of the 5 year warranty in all of the countries listed below. The 5 year warranty is a voluntary guarantee offered by Tamron that you receive if you register your lens within two months of the date of purchase. The most important terms & conditions for the extended 5 year warranty are: You purchased the lens after 1st January 2013. You are the end consumer and resident in the European Union or one of the following countries: Andorra, Gibraltar, Iceland, Norway, Turkey, UK, Ukraine or Serbia. You have registered within 2 months of the date of purchase. You purchased the lens from a dealer who is located in the European Union or one of the following countries: Andorra, Gibraltar, Iceland, Norway, Turkey, UK, Ukraine or Serbia. You are the first owner of the lens (the warranty is not transferable). The product is a new lens, which was legally and officially imported into the EU or one of the following countries: Andorra, Gibraltar, Iceland, Norway, Turkey, UK, Ukraine or Serbia (see also: Grey market). Complete version of the terms & conditions for the 5 year warranty Version for registrations before the 1st January 2013 You can register online. Your data will not be passed onto third parties and will only be used for the administration of the 5 year warranty. Online registration When your online registration has been successfully completed, you will automatically receive confirmation by e-mail. If you have not yet registered with Tamron, you will initially receive an e-mail with the request to confirm your e-mail address. Please click on the link contained in the e-mail to complete the so-called "double opt-in identification" process. If there are any discrepancies, you will receive notification that your registration has only been provisionally accepted. In these cases, we will check and correct the information provided about the lens where necessary. Your registration will then either be accepted or rejected within a few days, in both cases you will be automatically notified by e-mail. If you have not received any response from us within six weeks, please write to us by e-mail at: 5years(at)tamron.de. After completing your registration, we would be delighted if you were willingly to also take part in our survey. This data will help us to be able to also offer you high quality products and first-class service in the future. If you require any help, please write to us at 5years(at)tamron.de. Making a claim under warranty In the event that you want to make a claim under warranty, please send us the product together with a copy of the 5 year warranty certificate and your purchase receipt. Please contact your local distributor for more information on this process. Please note that Tamron is not obligated to repair a lens that has been illegally imported into the EU (also see: Grey Imports). Warranty sticker If you did not find the warranty sticker illustrated below on your product box, please contact your dealer or the local distributor for your country. Register now! Have you purchased a Tamron lens and would now like to register for the extended 5 year warranty? Then please simply click here: Register now! Find dealer in my area Advanced Search Service & Support Dealer search Find a dealer near you Find a dealer Downloads Find manuals, technical data and catalogs To Downloads Support Our support will help you with your requests To Support To the top TAMRON Europe GmbH Robert-Bosch-Straße 9 50769 Köln Phone +49 (0) 221 / 66 95 44-0 Fax: +49 (0) 221 / 66 95 44-404 Visit us on: .st0{fill:#333333;} Copyright 2021 - TAMRON Europe GmbH Imprint Privacy Contact Cookies We value your privacy We and our partners are using technologies like Cookies or Targeting and process personal data like IP-address or browser information in order to personalize the advertisement you see. This helps us to show you more relevant ads and improves your internet experience. We also use it in order to measure results or align our website content. Because we value your privacy, we are herewith asking your permission to use the following technologies. You can always change / withdraw your consent later. Accept all Settings Imprint | Privacy Policy