SERVICE & SUPPORT HOME SOLUTIONS SERVICE & SUPPORT SERVICE & SUPPORT / ASSURED KNOW-HOW DELIVERING OPERATIONAL SUPPORT TO INDUSTRIAL ASSETS, THROUGH-LIFE Without the proper maintenance and support your systems can become unreliable — leading to unscheduled downtime, product waste and a decrease in profitability. The success of a business relies heavily on the reliability and productivity of its physical assets. But with prolonged use or improper management, failure of critical assets or a shortage of inventories is a real threat. This in turn, leads to downtime that businesses can ill-afford. SOLUTIONS INSIGHTS CASE STUDIES WE HELP MAINTAIN AND SUPPORT SOME OF THE MOST CRITICAL OPERATIONS THROUGHOUT THE UK. INCREASING PRESSURE Our clients are facing increasing pressures to achieve optimum performance of their operations, assets and systems. There are a number of factors that are typically driving this, including unplanned downtime due to ageing infrastructure, greater connectivity of Operational Technology (OT)/Information Technology (IT) introducing increased cyber risk, regulatory and environmental scrutiny and growing customer demand that increases the need for even greater levels of efficiency to remain profitable. ENVIRONMENTAL RISK & REGULATORY COMPLIANCE SKILLS GAP THREAT OF CYBER & PHYSICAL ATTACKS OPERATIONAL EFFICIENCY & MRO SPEED IT/OT CONVERGENCE & INTEGRATION OF NEW TECHNOLOGIES WE’VE GOT YOU COVERED. Businesses must ensure that their high-value assets and equipment can run consistently over extended periods, supplying reliable and optimal output every time, with minimal failure. But things can go wrong. Businesses need to know that when things do, they have someone ready to lean on with the experience and expertise to help get back online. Whether you need technical support, on-site engineering expertise, or facilitated training, we have you covered. ASSURED KNOW-HOW Our focus is on contributing to the success of your business by improving operational performance, offering value based support, and extending the life-cycle of installed assets. Our engineering teams have a wealth of experience in supporting a multitude of cross platform systems across the layers of automation, from databases, historians and SaaS applications; through to networks, DCS, PLC, SCADA, Telemetry and Drives. Our vendor agnostic approach means we are able to support a range of proprietary industrial hardware and software systems. So even if your system was not commissioned by Capula, you have the assurance that we have the skills, experience and resources available to support you. OUR DEDICATED ENGINEERING SUPPORT TEAM COVERS THE WHOLE OF THE UK. OUR SUPPORT TEAM Capula has a dedicated Service & Support team that focuses on customer care and support. The team is comprised of multi-skilled engineers enabling us to provide a broad range of service and support options to our customers, with service availability up to 24x7x365 and rapid response times. Support and maintain UK Critical National Infrastructure customers Minimise unexpected downtime Support profiling and management of CAPEX and OPEX budgeting Deliver end to end life-cycle support DOWNLOAD OUR BROCHURE READ ONLINE DOWNLOAD PDF ALL ASSURED WARRANTY PROTECT PACKAGES PROFESSIONAL SERVICES PROTECT PACKAGES PROTECT & PROTECT+ READ MORE ASSURED WARRANTY WARRANTY READ MORE PROFESSIONAL SERVICES CRITICAL SITE EVALUATION READ MORE PROFESSIONAL SERVICES SYSTEM HEALTH CHECKS READ MORE VIEW MORE CASE STUDIES ALL CASE STUDIES EDF EDF POWERSHIFT Capula was initially selected to support the proof of concept to deliver a scalable and sustainable monitoring and control capability that could be hosted in the Cloud, with a specific focus on the Asset Management System (AMS). READ MORE EDF EDF POWERSHIFT - ENDURING SOLUTION Capula was initially selected to support the proof of concept to deliver a scalable and sustainable monitoring and control capability that could be hosted in the Cloud, with a specific focus on the Asset Management System (AMS). READ MORE ANONYMOUS ADVANCED WATER TREATMENT - ENERGY MANAGEMENT SYSTEM Using the latest PLC and SCADA solutions, Capula provided monitoring, control and safety functionality via a newly designed fault interlocking panel. The scope of the project also included a number of additional development activities ranging from breaker control and monitoring to generator testing. READ MORE INSIGHTS ALL INSIGHTS NEWS NATIONAL GRID’S RIIO-T2 LIGHT CURRENT EQUIPMENT (LCE) FRAMEWORK AGREEMENT Capula has been selected by National Grid as one of its key strategic suppliers on their RIIO-T2 Light Current Equipment Framework (LCE) Framework, providing specialist support in delivering essential improvements and upgrades to their national critical substation infrastructure. READ MORE OPINION PIECES INDUSTRIAL CYBER SECURITY - SECURITY, PROCESS & CONTROL To protect Industrial Control Systems (ICS) from cyber threats, you need robust security processes across the whole organisation READ MORE NEWS SUSTAINABLE GENERATOR AT NATIONAL GRID FERRYBRIDGE POWER STATION Capula supports service delivery and CO₂ reductions by installing sustainable generator at National Grid Electricity Transmission’s Ferrybridge Power Station READ MORE SECTORS SOLUTIONS CASE STUDIES CAPULA FUTURES INSIGHTS ABOUT CAPULA CAREERS CONTACT PRIVACY POLICY SECTION S172 STATEMENT Orion House, Stone Business Park, Staffordshire, ST15 0LT +(44) 01785 827000 contactus@capula.com Part of Stock imagery provided by Unsplash. PRIVACY POLICY © CAPULA LTD 2021 COOKIE POLICY DISCLAIMER