Home Services Coronavirus (COVID-19) updates Pay online Report a problem Stay connected MyRBKC Account Open search Home Data Protection Data Protection Cookies and your privacy Cookies and your privacy Contents Use of IP addresses and cookies Data protection statement Changes to our privacy statement External links Security Terms and conditions Contacting us Important information about your privacy and the cookies we use on the Royal Borough of Kensington and Chelsea website (www.rbkc.gov.uk). Use of IP addresses and cookies Cookies enhance your experience using our website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site. We use cookies to audit the use of our website and help us to customise the website for your visit. We do not store or transmit any personally identifiable data on these cookies. You can change your cookie setting at any time in the security settings in the browser you use to access the internet. Please note however, that rejecting all cookies may impact your enjoyment or use of this website. We collect IP addresses* only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us. * An IP address is a unique string of numbers that identifies each computer Our cookies do not identify you personally, nor do we store or use them to transmit any personal data: view what cookies we use here: cookies used on www.rbkc.gov.uk(link is external) More importantly, you can manage and delete cookies easily in your browser settings - to learn more about cookies and how to delete or block them, visit AboutCookies.org(link is external). Data protection statement Any personal information that you provide to https://www.rbkc.gov.uk/ will handled by the Royal Borough of Kensington and Chelsea in line with the Data Protection Act 2018. Your information will not be used for any other purpose and will not be disclosed to any other parties or transferred to a country or territory outside the European Economic Area. We will take reasonable and appropriate measures to ensure that your personal information is protected from unauthorised access or modification, unlawful destruction and improper use. However, the Internet is an open system and the Royal Borough of Kensington and Chelsea can not guarantee that the personal information you have submitted will not be intercepted by others and decrypted. See Limitations of Liability. Changes to our privacy statement If our privacy commitment changes, the changes will be posted on the website, so that you will always know what information is gathered, how it is used and whether it will be disclosed to anyone. By submitting your personal information, you consent to the use of your information as set out in this statement. External links This site contains links to other sites. The Royal Borough of Kensington and Chelsea is not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites. Security This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Terms and conditions By using or accessing any part of this website you agree to be bound by the following terms and conditions. For more information see Terms of use. Contacting us If you have any questions about this privacy statement or data protection issues generally, you can contact DPO@rbkc.gov.uk(link sends email). If you have any comments or questions about the accuracy of information on this site please contact the webmaster@rbkc.gov.uk(link sends email). Last updated: 8 July 2021 Help improve this website Give feedback Town Hall, Hornton Street, W8 7NX © 2021 The Royal Borough of Kensington and Chelsea Contact us Report a problem Complaints Freedom of Information Subject Access Requests MyRBKC Account Terms of use Cookies and your privacy Data Protection Modern slavery Accessibility Facebook - Opens in new window Twitter - Opens in new window Youtube - Opens in new window Instagram - Opens in new window Our Cookies This website uses cookies which are essential for this site to work and to enhance your experience. We also use non-essential cookies to help us improve our digital services. For more information please read our privacy policy. By clicking "Accept cookies" you are giving your consent for us to set cookies. Accept cookies policy Do not accept cookies