TRAVEL UPDATES ROOMS More link BOOK NOW Home Resort Policies RESORT POLICIES MUSIC- The Resort's signature feature is our entertainment venues; please be aware music can be heard throughout the property. There is no compensation for music complaints. PARKING- Parking is complimentary for one vehicle per room, there is an overnight fee for an additional vehicle. VALET SERVICE- All guests are required to use our valet service. Self-parking is not available. There is some street parking available. BEACH CHAIRS- Beach chairs and umbrellas can be rented from the Jet-Ski Concession for a nominal fee. ATTIRE- Shoes and cover-ups are required inside the building. Please dry off before re-entering the Resort. CHECK-IN / CHECK-OUT TIME- Check-in time is after 4 pm, and check-out time is 11 am. Early arrival and late check-out requests cannot be guaranteed, and additional fees may apply. CHECK-IN REQUIREMENTS- You must be over 21 to check-in unless accompanied by a parent or guardian. You are not allowed to have guests in your room under 21 unless you are a parent or guardian to them. A credit card with your name on it matching your ID must be presented at check-in. We do not accept pre-paid cards. Your card will be authorized for $150 at check-in for any incidentals that may incur in addition to your remaining balance for your stay. PROPER ID'S- The Resort accepts all USA driver's licenses and valid passports. International driver's licenses cannot be used in place of a passport. CANCELLATION POLICY- All rooms must be secured with a first-night deposit at the time of reservation; this deposit is non-refundable if the room is not canceled at least 72 hours prior to arrival. COOLERS / OUTSIDE FOOD AND BEVERAGE- The Resort has food and beverage service in all areas of the Resort. Coolers or outside food and beverages are not permitted at the pool, on the beach, or any food and beverage outlets. No Yetti type containers are allowed. EXPRESS CHECK OUT- For your convenience, there is an express departure option in your television menu. EARLY DEPARTURES- We require a 72 notice of cancellation; all early departures are subject to a 2-night forfeiture. OUTSIDE CALLS- Dial 9 to get an outside line. Local and 800 number calls are $1.00. Standard long-distance rates apply. PARKING - Resort parking is valet only and is complimentary for guests staying in the hotel, one car per room. Would you please inform valet staff if you plan to depart before 7:00 am? PET POLICY- Pets are not permitted for the convenience of other guests and to help us provide the cleanest and most sanitary accommodations available. Actual service animals are acceptable as long as they do not cause a disturbance to other guests. Speak directly with the front office regarding service animals. POOL / SPA POLICY- Pool and spa are open from 9:00 am to 9:00 pm daily. Resort guests must have wristbands while in the pool area. No coolers or outside food and beverages are permitted. The Spa tub is for adults and children over 14 only. Lounge chairs cannot be reserved or held. Pool / Beach towels can be checked out one per person registered to the room; a charge will be assessed for unreturned towels. SAFES- Please do not leave money or valuables in your room. Under State Law, the Resort cannot be held responsible for losing articles unless secured correctly in safe provided. For your convenience, a complimentary private safe is located in our room. WRISTBANDS- Hotel wristbands are given to all registered guests; they indicate to the hotel staff that you are guests of the Resort. These are not replaceable if lost, but if you take off your wristband, you may return it for a replacement at any time. ID is still required as proof of age for bar entrance and alcohol purchase. Wristbands should be worn at all times. SMOKING POLICY- Smoking is not permitted anywhere inside the building or in the pool area. All guest rooms are non-smoking, including no smoking on the balcony as well. A $500 fine will be applied for non-compliance. LIVE WEBCAM CONTACT US & JOBS ABOUT US RESORT POLICIES PRIVACY POLICY ACCESSIBILITY Shephard's Beach Resort Shephard's Beach Resort 619 South Gulfview Blvd. Clearwater Beach, FL. 33767 Site by TravelClick