Home page communication distribution Back office support Market and opinion research The bwApp Tickets for the BW tariff Welcome to O-TON Call Center Services We have been your partner for call center services and back office services for over 20 years! We have established ourselves here as a service provider for public transport and local rail transport. Whether it is timetable and tariff information, customer response management, subscription processing or ordering / dispatching on-demand traffic. Our intensively trained agents are there for all of this and more. We also offer our own software solutions for response management and, with the bwApp, also a mobile ticket sales channel. If you are looking for a contact in addition to the service for the passenger, for example for sales services, our team will be happy to offer advice and assistance! communication distribution Back office support Market and opinion research O-TON Call Center Services GmbH Huckarder Strasse 12 44147 Dortmund Germany Data protection imprint By confirming the "Accept" button, you consent to its use.AcceptReject

Home page communication distribution Back office support Market and opinion research Market and opinion research We specialize in market and opinion research with a focus on mobility according to your individual needs. Our interviewers: Inside work with the “voice-to-voice” telephone survey, for example in the context of mobility surveys or customer satisfaction measurements. The latter also represent CRM (Customer Relationship Management) measures, whereby interviews with your most loyal customers lead to a deeper bond with the company and at the same time reveal weaknesses in achieving the greatest possible satisfaction. If necessary, our employees also conduct the interviews personally and "face-to-face", for example as part of severely handicapped counts on your vehicles or during test purchases in your sales outlets. Benefit from rhetorically trained teams with a high level of expertise in the field of public transport! Kuwam-Deen Saka Head of market and opinion research O-TON Call Center Services GmbH Huckarder Strasse 12 44147 Dortmund Germany Data protection imprint By confirming the "Accept" button, you consent to its use.AcceptReject