JOIN US OUR ACTIVITIES OUR CSR COMMITMENTS OUR GROUP News & publicationsInvestors Fr In Our omnichannel model Fnac Darty's ambition is to play full complementarity between the stores and the websites of its brands. Our customers must be able to find their products regardless of the channel and we offer them a full range of flexible and transversal routes: online purchase and withdrawal in store or even online purchase of a product absent in store and delivery at the customer's choice. . This omnichannel strategy is based on three complementary pillars: A strong presence on the internet: the cumulative audience of our commercial sites make Fnac Darty the second e-commerce player in France, with growing importance of mobile sales. Our two brands also have marketplaces open to partner distributors, which allow us to offer more than 25 million online offers. Delivery services to the best market standards: Fnac and Darty are constantly working to offer their customers a range of efficient and tailor-made delivery services: standard delivery in 24 hours, by courier in 2 hours or in the evening at convenience of the customer… As part of the Fnac + program, Fnac members have free and unlimited access to all of the chain's delivery services. A constantly expanding store network: to strengthen its proximity to its customers, Fnac Darty continues to develop its store network, notably by opening franchise stores in smaller catchment areas. This important territorial network makes it possible to develop the Click & Collect service: customers of one brand can have their purchases delivered online to a store of the other brand. In addition, through the increasing digitization of our points of sale, our ambition is to offer in-store a shopping experience as personalized and fluid as on the internet. A l’international également, Fnac Darty accélère sur tous les volets du dispositif omnicanal, afin d’amener progressivement toutes ses géographies au même standard que celui développé en France : consolidation du dispositif web et mobile, renforcement de l’offre de livraison, densification du maillage de magasins. ACTUALITÉS & PUBLICATIONS 22.11.2021 Produits et services Fnac Darty déploie au niveau national son service de visio vendeur pour retrouver la qualité des conseils vendeurs en magasin, même à distance 18.11.2021 Culturel La programmation des concerts Fnac Live Paris 29.10.2021 Produits et services L’Éclaireur, le nouveau site de prescription de la Fnac qui déniche le meilleur de la culture et de la technologie 21.10.2021 Finance Chiffre d’affaires du troisième trimestre 2021 LES SITES DU GROUPE CONTACT Mentions légalesInformation about cookiesSitemapManaging cookies