Creating a future in print SOLUTIONS ABOUT SUPPORT CONTACT SCREEN Support Complete Solutions, Total Service A network of telephone support and cross-trained service technicians is ready 24/7 to keep your printing business running smoothly and profitably. Our certified service professionals are committed to your success – from installation and training; to hardware and software upgrades; to effective routine preventive maintenance; and emergency break-down solutions. Screen equipment has a reputation for reliability that is second to none and by providing first class service Screen ensures that it retains its market leader status with equipment that has the highest up-time and lowest maintenance costs. European Help Desk Telephone: + 44 (0) 1582 725400 Call back within one hour during office hours. 7:30 am to 5:30 pm UK Time Monday to Friday Email: service@screeneurope.com Support Options Remote Telephone Support We can connect you with an appropriately trained hardware or software specialist to diagnose your problem Screen Sure Agreements A range of Screen Sure Agreements are available and can be tailored to meet the individual needs of our customers. Bronze: On-site health checks to clean, adjust & calibrate Silver: On-site support for a set number of service visits Gold: On-site support for unlimited number of service visits Platinum: On-site support for unlimited number of service visits with extended working hours Trust Network Service Minimise downtime, improve productivity, increase sales This service comes standard during the warranty period on every Screen machine, and is included with all Screen Sure Service agreements. TRUST combines real-time assistance, remote diagnosis and user maintenance support to optimise individual equipment operations and workflows. With TRUST, you can quickly recover from system errors, immediately check system status with an expert and resolve easy-to-diagnose problems via these three TRUST components: TRUST Assist: Remote service that provides maintenance and recovery of a system as well as operational support and guidance. TRUST Guard: Helps prevent problems before they occur through early detection and diagnosis. TRUST Dialog: Exclusive cloud-based portal site designed to provide comprehensive maintenance service materials. Read More » Screen Service Support Screen equipment has a reputation for reliability that is second to none and by providing first class service, throughout the EMEA region, Screen ensures that it retains its market leader status with equipment that has the highest up-time and lowest maintenance costs tailored specifically to individual requirements. For specific details on any aspect of Screen service, please contact us; *Company name *Country *Contact person *e-mail address *Machine / software Dongle or serial nr Additional info I agree to SCREEN's privacy policy Send Sign up for our Newsletter Sign up I agree to SCREEN's Privacy policy High-Speed Inkjet Truepress SC Ink Truepress Jet520HD Series Truepress Jet 520HD Mono Truepress Jet520NX Series Label & Packaging Truepress Jet L350UV SAI Series Truepress Jet L350UV+ Series Prepress & Workflow Workflow Commercial B1 & B2 CTP Flexo CTP Very Large Format CTP About Our Company News Case Studies Knowledge Careers Support Equipment/Hardware Workflow TRUST Network Service Contact Screen Europe Bouwerij 46 1185 XX Amstelveen The Netherlands Tel: +31 (0)20 456 78 00 Fax: +31 (0)20 456 78 05 sales@screeneurope.com Screen Europe (UK) 726 Capability Green Luton Bedfordshire LU1 3LU United Kingdom Tel: +44 (0)1582 725400 Fax: +44 (0)1582 725405 sales@screeneurope.com ©2020 SCREEN Graphic Solutions Co., Ltd. All Rights Reserved. Terms of Use | Privacy Policy | Cookies Policy | UK Tax Strategy | Modern Slavery Statement SCREEN website uses cookies to collect data in order to create statistics to improve the quality of our website. You can accept or refuse our cookies by clicking on the buttons below. A refusal will not limit your user experience. If you would like to know more about our cookie policy, please click on the "More information" button below. Accept Reject More Information