Global Access Contact Us Loading ABOUT PRODUCTS SUPPORT SERVICES EVENTS LITERATURE NEWS CONTACT US Home > CANBERRA Company Profile > Total quality control Total quality control As an integral part of the AREVA Group, CANBERRA defines its Quality Policy according to AREVA's principles. It is our Policy that: All products and services we offer will meet or exceed the specified requirements and anticipated expectations of our customers. This policy is supported at all levels within the organization. Our approach to quality is modeled after the concept of Total Quality Control. This approach places the responsibility for quality of work on each employee. All employees are empowered to stop work or processes if they believe quality is in question, and they are encouraged to report quality issues immediately to management. The goal of this approach is 100% Customer Satisfaction. By focusing on our chosen marketplace, continuously improving our products and processes, and constantly innovating, we believe we create the most value for our customers. CANBERRA has established a certified, documented quality system as a means of ensuring that products and services conform to specified requirements. The quality system has been approved to ISO 9001. The approval also includes the most current revision of EN 29001, BS5750: Part I, and ANSI/ASQC Q-91. Facility Certificates Click Here >>> In addition to ISO 9001, the policies and procedures described in our Quality Assurance Manual also comply with ANSI/ASME NQA-1-1989, ANSI/IEEE-730.1, 10CFR50 Part B, 10CFR21 and ANSI/IPC-610B. We have also been successfully audited to the NQA-1 standard by numerous customers including several U.S. Department of Energy sites. Our Quality Program is further supplemented by adoption of certain requirements from MIL-I-45208, MIL-Q-9858A, MIL-STD-105D, and CSA Z299.3 & CSA Z299.4-1979 The Quality Assurance Program governs the following activities: Quality System Management Responsibilities Contract Review Design Control Document Control Procurement Control Purchaser Supplied Product Identification and Control of Items Control of Processes Inspection Test Control Control of Measuring and Test Equipment Inspection, Test and Operating Status Control of Non-Conforming Items Corrective Action Handling, Storage and Shipping Quality Assurance Records Audits Training and Personnel Qualifications Statistical Techniques About CANBERRA Company Profile Who we are/Where to find us State of the art solutions Global Presence Worker Safety Defensibility - in the field and in the lab Minimizing the cost of clean-up, storage and disposal Material protection, control and accountabiility State-of-the-art tools for researchers Total quality control Certifications Terms and conditions Privacy Worldwide Offices Careers Part of Areva CANBERRA Capabilities Brochure Download our full-color brochure describing the full capabilities of our world-wide organization. more CANBERRA is the Nuclear Measurement Business Unit of Areva © 2014 CANBERRA Industries Inc. All rights reserved. Privacy | Quality | Terms & Conditions | Webmaster