Corporate Packaging Recycling Paper Plastics 4.44 GBP -0.81 Worldwide About Investors People Contact STRATEGY Business Model Measuring Our Progress Markets Differentiation Through Innovation Vision Strategy Our vision is to become the leading supplier of sustainable packaging solutions. We plan to succeed through offering great service, quality, innovation and environmental solutions to our customers. Our Values Be caring: We take pride in what we do and care about our customers, our people and the world around us. Be trusted: We can always be trusted to deliver on our promises. Be challenging: We are not afraid to constructively challenge each other and ourselves to find a better way forward. Be responsive: We seek new ideas and understanding and are quick to reach to opportunities. Be tenacious: We get things done. Strategic Goals DS Smith aims to be the leading supplier of sustainable packaging solutions. We want to become a trusted and strategic partner to our customers, providing innovative packaging solutions for all their needs. By focusing on our strategic aims we will deliver attractive, sustainable returns to our shareholders and meet the needs of all our stakeholders. We have set the following aims and our promises on how to reach them. TO DELIGHT OUR CUSTOMERS In 2015/16 we delivered: Excellent growth from pan- European customers Seven updated Impact Centres and 17 PackRight Centres now open 69 industry and customer awards for our corrugated packaging business Three major awards for our recycling business In 2016/17 we will: Invest further in innovation Continue to roll out Impact Centres and PackRight Centres Develop closer relationships with customers Continue focus on quality and service TO REALISE THE POTENTIAL OF OUR PEOPLE In 2015/16 we delivered: 24 per cent reduction in accident frequency rate 15 per cent reduction in lost hours 211 sites with no lost-time accidents Award winning Sharesave Plan across 32 countries Integration workshops for all acquisitions In 2016/17 we will: Invest in talent management and learning and development Engage our people through communication and collaboration Adopt a global human resources operating model to spread best practice Drive further improvement in health and safety TO DOUBLE THE SIZE AND PROFITABILITY OF THE BUSINESS In 2015/16 we delivered: Return on sales margin 9.3 per cent, up 50 bps on a constant currency basis Return on capital 15.4 per cent, up 70 bps on a constant currency basis Volume growth +3.1 per cent Five acquisitions completed totalling £433 million, expanding our businesses in Spain, south eastern Europe, Greece, Turkey and the UK In 2016/17 we will: Increase share in growth markets via acquisition and investment Grow scale in niche markets and in new business areas such as services Reduce complexity, risk and wastage in operations, offices and in procurement TO LEAD THE WAY IN SUSTAINABILITY In 2015/16 we delivered: Reduced emissions of CO2e per tonne of production by 8.1 per cent Reduced effluent water discharge per tonne of production by 13.4 per cent Reduced waste to landfill per tonne of production, by 26.2 per cent In 2016/17 we will: Source recovered paper at the correct quality Deliver correct levels of integration for recycled and virgin papers Implement Performance Packaging principles throughout the Group Measuring Our Progress We have identified a number of key performance indicators to measure value creation, quantify our social impact and benchmark customer service. Learn more Business Model We deliver value by bringing our packaging, paper, recycling and plastics operations together, letting us see the bigger picture. Read more SHARE THIS PAGE DS Smith Corporate About Strategy The power of Less ABOUT INVESTORS PEOPLE CONTACT Terms of Use Cookie Policy Careers DS Smith 2017 All rights reserved