ABOUT APPROACH SOLUTIONS INDUSTRIES INSIGHTS CONTACT CAREERS SEARCH ABOUT |FACTS AND FIGURES Facts and Figures FIGURES GLOBAL PRESENCE LANGUAGES SUPPORTED DELIVERY METHODS Sitel Group® Facts and Figures With 160,000+ people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 8 million times every day in 50+ languages, driving our clients’ digital customer experience (CX) strategies forward. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. Sitel Group® By Numbers Our Global Presence Our global footprint makes us one of the few true global players in the industry. We’re present in North American, European and Asian markets. Our Language Hubs Our multilingual hubs have over 10,000 associates and support 50+ languages. Languages we support include: Afrikaans American Sign Language Amharic Arabic Bahasa Bahasa Indonesian Bahasa Melayu (Malay) Bengali Bulgarian Cantonese (Chinese) Czech Danish Dutch English Farsi (Persian) Finnish Flemish French German Greek Hebrew Hindi Hungarian Italian Japanese Korean Latin Latvian Lithuanian Malay Mandarin (Chinese) Minanese Norwegian Polish Portuguese (Brazil) Portuguese (Portugal) Punjabi Romanian Russian Serbian Spanish Swahili Swedish Tagalog (Philippines) Tamil Telugu Thai Turkish Ukranian Urdu (Pakistan) Vietnamese Welsh Find out more about Sitel® Multilingual Customer Support. Our Delivery Methods Whether the impact of a global pandemic, seasonal fluctuations or rapid business growth, your business needs are constantly changing. Sitel Group® is a partner with the agility to flex alongside your business needs. Combining traditional contact center service delivery with more flexible, non-traditional delivery methods enables you to efficiently access the skills you need, when you need them. Traditional Brick and Mortar Contact Center – With over 160 sites across the globe, our agents are close to your customers wherever they are. Sitel at HomeTM – Highly flexible work-at-home agents with unique skillsets available when you need them. MAXhubs – Our newest innovation in CX delivery. MAXhubs are smaller, more collaborative and engaging physical locations where agents enjoy an immersive Sitel Group experience, including connecting with our mission, in-person training, learning and collaboration. Agents working in a MAXhub team spend on average 20% of their time at a MAXhub and 80% working in their own home. SHARE ON Subscribe to Receive Updates From Sitel Group® SUBSCRIBE OUR MISSION EXP+ PLATFORM INDUSTRIES INSIGHTS GLOSSARY ABOUT SITEL GROUP SITEL GROUP OFFERS LET’S TALK SALES & PARTNERSHIP MEDIA RELATIONS HR INQUIRIES CAREERS CAREER AT SITEL WORK FROM HOME FIND JOBS LOCAL WEBSITES FOLLOW THE LEADER Manage Your Cookie Preferences Legal Notice Cookie Policy © 2021 Sitel Group This website uses cookies to collect data. There is some data we have to collect to make this website work and to keep it secure. We'd also like your permission to collect data to study how people use our site. Collecting this data helps us to improve our service and tailor the marketing you see on apps and other websites. Select 'Accept All Cookies' to agree or ‘Allow Selection’ to choose which cookies we will use during your visits. You can change your mind at any time by clicking the 'Manage Your Cookie Preferences' link at the bottom of the page. Allow selection Use only necessary cookies Accept All Cookies