MBTA Home Page Massachusetts BayTransportation Authority EN Menu HomeBusinessInnovation Proposals Innovation Proposals Do you have an idea that could help us innovate at the T? Whether it would reduce costs, offer a new service, or help us deliver a better experience to our customers, we’re always looking for insights and opportunities from inside and outside our organization. At the T, we believe that innovation is not just about a product—it can also include the improvement of a process. Innovation can be both revolutionary and evolutionary. If this sounds like you, we encourage you to submit an Innovation Proposal. An Innovation Proposal should champion novel and useful ideas and must be unsolicited (not in response to any current requests for proposals). It must address a specific challenge, leverage existing assets and data, and offer solutions and processes that enhance the T’s service. What is an Innovation Proposal? Innovation proposals... Embody creative and practical ideas Identify a problem and provide a solution Have the potential to reduce the MBTA's capital or operating expenses Improve customer experience, flexibility, and/or MBTA’s ability to adapt and evolve Seek to answer the challenges that public transit faces such as financing, climate change, technology, urban sprawl, land use, etc. Are developed and prepared without MBTA supervision or involvement (if an external proposer) Innovation proposals are NOT... Offers or alternatives to bids that the MBTA currently has open, including Requests for Proposals (RFPs) or Invitations for Bid (IFBs) Ways to bypass MBTA contract procurement procedure Policy or operating procedure recommendations How It Works There are 2 phases to submitting Innovation Proposals: Conceptual Proposals and Detailed Proposals. Phase 1: Submitting a Conceptual Proposal Phase 2: Submitting a Detailed Proposal Things to know about the process For more information and full requirements: Read the Innovation Proposals Policy Read the Innovation Proposals Policy FAQ Employee Innovators Are you an MBTA employee with an innovative idea? We want to hear from you. Learn more Transit Services Subway Bus Commuter Rail Ferry The RIDE Plan Your Journey Trip Planner Station Info Service Alerts Maps Destinations Riding the T Accessibility Parking Bikes Language Services Safety Fares & Passes Fares Overview Add Value to CharlieCard Reduced Fares Order Monthly Passes Institutional Sales About Us Leadership News & Updates Events Performance Careers Business Center Business Opportunities Developers Financials Innovation Engineering Design Standards Customer Support Contact Us Lost and Found Policies Request Public Records Civil Rights Follow Us Online MBTA Facebook MBTA Instagram MBTA Linkedin MBTA Twitter MBTA Youtube © Massachusetts Bay Transportation Authority, all rights reserved.