Toggle Search Panel Toggle Main Site Navigation Newsroom News Press Releases Media Coverage Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Read more MAR 22, 2021 | FAST COMPANY Leadership lessons from a chess master: Beware overconfidence Read more Read more FEB 22, 2021 | THE BOSTON GLOBE Pegasystems added hundreds of jobs in Mass. last year, with more to come Read more Read more FEB 22, 2021 | NASDAQ Pegasystems Inc. Rings the Opening Bell Read more SHARE THIS PAGE Share via Facebook Share via Twitter Share via LinkedIn Share via Email Copy share link Showing 1920 results. Submit Date 2021 2020 2019 2018 2017 2016 Industry Airlines and Travel Communications Service Providers Cross-Industry Financial Services Government Healthcare Insurance Life Sciences Manufacturing Other Industry Technology Services Transportation, Freight, Logistics Utilities Topic AI and Decisioning As-a-Service Business Agility Case Management and BPM Chat and Messaging Cloud Compliance Customer Engagement Customer Service Digital Transformation Intelligent Automation Low-Code Development Operational Excellence PegaWorld Personalized Customer Experiences Robotic Process Automation Sales Automation Scalability UX and Design NOV 9, 2021 | FINEXTRA ISO 20022 is coming – How banks can prepare for the new payments messaging standard Pega's Steve Morgan explains how banks can prepare for the new global payments messaging standard ISO 20022. NOV 8, 2021 | IT-DAILY Die sieben Todsünden des User Experience Design Pega's Maciej Szaniawski outlines seven deadly sins in user experience design. NOV 4, 2021 | CUSTOMERFIRST! Pega Optimaliseert Klantenreis Voor Bol.com Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary. NOV 4, 2021 | GOVERNMENT NEWS Reusable platforms: The key to public sector transformation Pega's Rob Bollard discusses how reusable platforms lead to agile, cost-effective public sector outcomes. NOV 3, 2021 | KLANT CONTACT Bol.com kiest Pega AI-software voor optimaliseren customer journey Bol.com chooses Pega AI software for optimizing customer journey. NOV 1, 2021 | AG CONNECT Digitale transformatie niet langer een ‘nice to have’ Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have. OCT 29, 2021 | TECHZINE Pegasystems moves to ISO 20022, the new financial data standard Pegasystems’ Pega Smart Investigate introduces support for ISO 20022 data, an emerging standard for formulating and exchanging transaction data. OCT 29, 2021 | IT FINANZ MAGAZIN Gruselige Chatbot-Erlebnisse verhindern – drei Tipps Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away. OCT 29, 2021 | NEXTGOV How a National Health Care Database Could Address Mission-Critical Health Data Gaps Pega's Kelli Bravo’s article outlines how a national healthcare database could address mission-critical health data gaps. OCT 26, 2021 | OPEN ACCESS GOVERNMENT NHS should take inspiration from the business world to improve health services Pega's Peter Wilson explains how the NHS can benefit from digital transformation. OCT 25, 2021 | THE REGISTER Poor data sharing is holding back the UK court system's pandemic recovery, says National Audit Office Pega's Alex Case’s comments on the importance of technology to tackle the UK court system backlog OCT 24, 2021 | RACONTEUR Superpowered steeplechase: a scramble for AI supremacy Pega's Peter van der Putten shares his thoughts on the newly announced National AI Strategy. OCT 22, 2021 | MARTECH SERIES Autonomous Service Technology is Putting Customers in the Driver(less) Seat Pega's Jeff Nicholson explains how autonomous technology is no longer solely for vehicles – it’s on the cusp of transforming the world of customer service. OCT 21, 2021 | BINNENLANDS BESTUUR LOW-CODE PLATFORM: HET GEHEIME WAPEN VOOR OPTIMAAL RECRUITMENTPROCES BRITSE DEFENSIE The British Royal Air Force and Royal Navy selected Pega’s low-code software to improve candidate recruitment. OCT 21, 2021 | EXPRESS COMPUTER The time for low code is now Pega's Suman Reddy explains how low-code platforms act as a catalyst for an agile collaborative environment. OCT 20, 2021 | EMERCE Massamarketing is verleden tijd: Ken je klant door en door Pega's Rob Walker explains changing customer expectations in a post-pandemic world and how businesses must adapt to accommodate this. OCT 18, 2021 | ENERGY, OIL & GAS Easing Bill Shock Pega's Jo Allen explains how energy providers can help customers with rising energy bills. OCT 15, 2021 | TMFORUM My API story: Radical improvement in customer engagement Pega's Kevin Billings, explains how TM Forum’s Open APIs are making it easier for Pegasystems to quickly solve CSPs’ business problems and also speed up integration with its partners. OCT 15, 2021 | IT FINANZ MAGAZIN ISO-20022: Pega-Tool mache die Integration einfacher Pega announced enhancements to Pega Smart Investigate. This will support a new global messaging standard for payment investigations, and help banks transition to ISO 20022 for improved compliance... OCT 15, 2021 | IT FINANZ MAGAZIN ISO-20022: Pega-Tool mache die Integration einfacher Pega announced enhancements to Pega Smart Investigate. This will support a new global messaging standard for payment investigations, and help banks transition to ISO 20022 for improved compliance... OCT 14, 2021 | FINEXTRA Video banking: how banks can do it well Pega's Steve Morgan explains why banks should invest in video banking. OCT 12, 2021 | FORBES Piloter la main-d’œuvre de demain, dès aujourd’hui Pega's Founder and CEO Alan Trefler shares his views on the future of the workplace, hybrid work, and how companies are using technology to support this move. OCT 12, 2021 | DEV INSIDER 3 Design Skills für Produktmanager und Developer Pega's Maciej Szaniawski outlines the key design skills for product managers and developers. OCT 8, 2021 | IT NEWS NSW Fair Trading deploys Pega to take building bond management online The New South Wales Government announced that it is deploying Pega to speed up and simplify its bond management processes. OCT 7, 2021 | FINEXTRA AI can make customers love, not loathe, their bank in tough financial times Pega's Steve Morgan explain's how banks can use AI to help customers through tough financial times. OCT 7, 2021 | IT WIRE NSW government digitises its paper-based bond process system with Pega The NSW Government is using Pega to digitize its paper-based building bond management process system. OCT 7, 2021 | BAI Moving from low-code hype to successful implementation Pega's Jonathan Tanner shares his thoughts on how financial institutions can develop a successful strategy to move from low-code hype to successful implementation. OCT 7, 2021 | JDN La RPA est-elle une technologie suffisante pour conduire sa transformation digitale ? Pega's Sylvain Harault explains the value of using RPA. OCT 6, 2021 | TREND REPORT Low-Code-Limbo: Wo liegen die Grenzen der Vereinfachung? Pega's Florian Binder’ shares his perspective on the limits of no-code, low-code, and how to enable cross-departmental collaboration to create real enterprise applications. OCT 5, 2021 | TECH GIG Developers:The microcosm of India’s innovation engine Pega's Suman Reddy discusses the key aspects of being a successful developer in today’s world and the popularity of low-code and no-code in India. Load More SHARE THIS PAGE About Pegasystems Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world’s leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we’ve built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients’ employees and customers can get back to what matters most. Join the conversation Follow Us On Twitter Follow Us On Facebook Connect with us on LinkedIn Check us out on YouTube Company About Pega Office Locations Careers Contact Us US: 1-888-PEGA-NOW UK: +44 118 965 1600 DACH: +49 (0) 89 540320 AU: +61 2 9581 7000 Pega Sites Community Support Pega Academy Training Product Design Partners PegaWorld Conference Blog MyPega Resources Demo Videos Pega Platform Trial Partners & Consulting Services Trust Center English Français Deutsch Italiano 日本語 Português Español Türkçe Pусский Terms of Use Contact Glossary Trademarks Privacy Cookie Preferences ©2021 Pegasystems Inc.