Risk Management & Claims Resolution Protecting the personal possessions of the transferees we move is paramount to Kinetix. We maintain a finely tuned risk management program to ensure the maximum full replacement coverage is in place prior to any servicing. In the rare occurrence that a Kinetix placed move results in loss or damage, we provide a transferee friendly and rapid claims process in order to ensure that employee productivity is not hindered due a lengthy settlement process. Claims occurrence ratios and settlement times are key performance indicators in awarding business to our service partners. Related Services  Door-to-Door Services International moving services are planned using a door-to-door timeline. Kinetix International assumes the responsibility as client advocate to ensure that all providers employed deliver their specialty services in the most satisfactory, complete and cost effective manner available. Kinetix oversees each phase of this process and works “directly” with all specialists in order to provide a seamless and effective move. Our expert Transportation Counselors work both individually with each provider, while coordinating the process to meet their committed timeline. Further, Kinetix negotiates each phase of the door-to-door process to deliver a competitive bottom-line. Z Expert Export Wrapping Every Kinetix International origin services crew is trained specifically for international packing, export wrapping and loading. The vast majority of our agents are also FIDI, FAIM and RIM certified. At the transferee’s residence, the origin crew will perform their tasks as the transferee observes in order to maintain confidence and satisfaction. All furniture and fragile items will be wrapped with bubble plastic or paper padding as required. Special crates and export packing materials will be constructed for fragile and oversized items. k Pre-Move Surveys Every Kinetix International household goods moves requires that we perform a pre-move survey in order to ensure that policy, move requirements and cost accuracy are defined at the onset of the process. The survey results are inspected to further ensure that the proper labor team is provided, all necessary packing materials are available, enough van space is reserved, and realistic service dates for pack, load and delivery are committed. Proper tariff application and post-move invoice auditing begin with the pre-move survey. Contact Us Home About Us Leadership Services International Services Code of Ethics and Conduct Data Privacy Policy Contact Project & Cargo Logistics Route Studies and Consultation Rapid Quote Response Expediting Purchase Orders with Vendors Export Compliance Export Packing and Crating Freight Forwarding Reporting and Tracking Receiving, Inspection and Warehousing Insurance Commercial Logistics Small Shipment Program Storage Management Last Mile Delivery Customs Clearance Hazmat Transportation Vessels and Aircraft Chartering Independent Agent / Van Line Selection International Services Independent Network of Agents Expertise in Developing Countries Pre-Move Surveys Rapid Quote Response Door-to-Door Services Expert Export Wrapping Licensed Ocean & Freight Forwarding Customs Clearance Permanent Storage Management Risk Management & Claims Resolution Internal Pre-Invoice Auditing Consultation & Financial Services Move Policy Review, Design & Construction Custom Management Reporting Relocation Services Copyright © 2021 Kinetix International Logistics