Deliver Exceptional Service with Microsoft Dynamics 365 Field Service Provide field service technicians with real-time guidance to improve resolution times for optimal client satisfaction Watch Video Effectively support your services. Digitally transform your on-the-field processes through Microsoft Dynamics 365. React in real-time to issues, while being allowed to schedule technicians whenever they’re needed. Build customer loyalty by giving them the efficient delivery that they deserve. 0 % of projects require one or more additional follow-up visits 0 % of customers believe that time valuation is vital for satisfactory service 0 % over half of companies struggle to improve customer satisfaction results first-time Digitally Transform your Services. A fast-paced world needs fast, effective service and speedy responses. Through technology, speedy doesn’t have to mean rushed and poorly planned anymore. Unlock the potential of your business through modernized, unified service platforms. Download Resources Request A Demo How we do it. The key components of digital transformation. Working Schedule Ensure that your organisation maintains a balanced workload through an intelligent workload and resource management system. Allow dispatchers to set up numerous work orders through real-time visualisation and status indicators for efficient response times. Match the right person with the right job, by matching the skill sets of each technician. Get In Touch SLA Manage the terms and conditions of Service Level Agreements, while maintaining an automated renewal of contracts. Ensure that both the service and the billing are as specified within the warranty requirements for an accurate billing process. Enable automated maintenance schedules to instruct when to repair, clean or replace parts. Set A Meeting Field Service Store product datasheets and complete work orders quickly by enabling service mobility on technicians’ mobile devices. Unify your processes through a central repository for all essential information, allowing information to be shared with multiple technicians. Enable technicians to get 360 degree customer preferences and history, allowing them to follow instructions on how to complete tasks. Request a Demo Connected Services Utilize IoT integration to aid troubleshooting issues, allowing for fast resolution times and optimised dispatch. Allow technicians to update work order progress by allowing them to take photos of completed work. Allow field technicians to access valuable information to get to a customer quickly and complete work orders by enabling device-integrated mobility. Set A Meeting Digitally Transform Your Business Learn more about Field Service Contact our experts to learn more about how we can help you fulfil your business’ digital potential! Get in Touch Resources. Learn more about our solutions. 5 ways to know if connected Field Service is right for your business Download 5 innovative ways industry leaders modernize their field service Download Modernise your field service with mixed reality Download Effectively Support Field Service Download Digitally Transform Your Business. Are you ready to take your business to the next level? Contact our experts to learn more about how we can help you fulfil your business’ digital potential! Get in touch today! COMPANY About Life At Exigy Join The Team Partners Updates Contact INDUSTRIES Aviation Gaming Finance Services Health Hospitality SERVICES Business Intelligence Customer Service Enterprise Resource Planning Field Service Finance Management Intelligent Process Automation SERVICES Marketing People Project Service Retail Sales Teamwork LEGAL Privacy Policy Disclaimer Cookie Policy Candidate Policy