Sitemap Good Ideas & Feedback Help HOME ABOUT LOANS SERVICES MEMBERSHIP TECHNICAL INFO CONTACT US Register Now Log in FREEPHONE LOANS NO. SERVICES CHANGING YOUR ONLINE PIN Instructions for changing your online PIN 1. These instructions only apply where a member has and remembers a current valid PIN. Lost or forgotten PIN requests must be processed separately. 2. Log into online banking through the credit union website (pin management is not available through the app) by clicking on the log in button on our website www.clonmelcu.com 3. Then enter your member number, date of birth and current pin number. 4. Click the “Launch Now” button on the “Online Banking” option or alternatively click “Online Banking” on the left-hand sidebar. 5. At the top of the next page click the “Personal Settings” icon. 6. Click on the “Change Pin” option. This will result in a six-digit code being sent to the app on your phone. If you do not have the app read next step. 7. A white screen called “Authentication Required” will appear where six red boxes will be provided. A six-digit authentication code will be sent to the app on your phone. Please enter this six-digit code into the red boxes provided. Where you do not have the app and would prefer a text message, on the “Authentication Required” screen please click on the text below the six red boxes worded as follows "Click here if you do not want to install the mobile app or do not have a smart device". This will result in a text message being sent to your mobile phone with the required six-digit code (instead of sending it to the app). 8. On the next screen you must enter your current pin once and then your proposed new pin twice separately in the boxes provided for confirmation purposes. Then hit “Save”. Your new pin has been saved successfully and is immediately operational. 9. In the “Personal Settings” area the following information, preferences and settings can also be managed - Marketing Preferences - Obligatory communications (E-AGM and E-statement) ABOUT US Together we're Better Our Website is designed to help both existing members and also people who may wish to become members in the future. If you live or work within a 20 mile radius of Clonmel you are eligible to join Clonmel Credit Union. OPENING HOURS Opening hours for all our branches can be found on our Contact Us page :: Mullinahone Office :: Fethard Office CONTACT US Tel: Fax: Email: Address: (052) 612 5292 (052) 612 5207 admin@clonmelcu.com Parnell Street, Clonmel, Co.Tipperary Clonmel Credit Union Ltd is Regulated by the Central Bank of Ireland. Reg No. 14CU Cookie Notice Privacy Notice Terms & Conditions Help TYPE AND PRESS “ENTER” TO SEARCH Cookie Notice