Business Central Apps Abakion Legal Abakion Go Unbox About us • Apps• Pricing• Full service• DIY• Upgrade Dynamics 365 Business Central is the new Cloud-version of NAV What is Microsoft Dynamics 365 Business Central? Microsoft Dynamics 365 is a complete business solution with ERP, CRM and business Intelligence. It is designed as a cloud-solution and it is actually the 2018-version of Dynamics NAV, which has been given a new name. BUSINESS CENTRAL – options All about Business Central Learn about the ERP solution from Microsoft – and calculate and buy your subscription. Do-It-Yourself Business Central Follow our guide and configure Dynamics 365 Business Central on your own – with no need for costly external consultants. The 2-week migration project With Abakion Unbox, you can migrate to Dynamics 365 Business Central in less than 2 weeks. Full service – no DIY. Apps for Business Central Expand the functionality of Business Central by deploying apps from Microsoft AppSource on your own. A role center in Business Central Item lists with images Financial Management role center Changeability with Business Central Today, ERP is not just about supporting processes efficiently. It’s also a matter of making sure your business is always ready for changes in the marked. At Abakion we give you both. We provide changeability – without compromise on process support. Changeability means you can react quickly to new market conditions – and you can increase your competitiveness without being restricted by the technology. It requires that you can easily apply new technology options when new versions of the ERP system arrive – and you do not have to spend time and money on upgrades. That is what Abakion gives you with Microsoft Dynamics 365 Business Central. Dynamics 365 Business Central pricing Microsoft Dynamics 365 Business Central is sold through selected Microsoft-partners, like Abakion. You can sign-up for a subscription right here – and get started today. What does Microsoft Dynamics 365 Business Central cost? There is no sign-up fee for Business Central. You enter a subscription for named users, which is monthly renewed. Business Central comes in two editions: Essentials and Premium, which grants access to different levels of functionality. This may be supplemented with Team Members, which have limited access to functionality. Get all the details Read the Licensing Guide from Microsoft to learn all about the details and conditions about your new Business Central license. Read about the differences in user types, requirements for external users, multiplexing, dual user rights, etc. Read now » EURUSDGBPDKK Dynamics 365 Business Central Essentials – – – EUR 59 per named user per month Dynamics 365 Business Central Premium – – – EUR 83 per named user per month Dynamics 365 Business Central Team Member – – – EUR 6,80 per named user per month EURUSDGBPDKK Initial start-up costs €0,00 Named Users €59,00 Microsoft Dynamics 365 Business Central Essentials 1 named user(s) at €59 Named Team Members €0,00 Microsoft Dynamics 365 Business Central Essentials 0 named team member(s) at €6,80 Grand total €59,00 Subscription renewed monthly automatically until cancelled: €59,00 Not including local VAT. Total cost first year: €59,00 non including local VAT. PLEASE NOTICE You have selected only the plain license from Microsoft. Usually it requires help to get the solution configured to get started. If you are aware of this, please ignore this message. We just want to make sure you get the help you require. Should you want to explore options to getting help, we have a full-service concept. Get the overview here. 1 NAMED USERS + €59 Use the slider to select the number of users. Select the number of named users. If you need more than 19, please contact us. PREMIUM USERS + €24 If you need Manufacturing or Service Management, it requires a Premium licens for Business Central, which is €24 Select Premium license 0 NAMED TEAM MEMBERS + €0,00 Use the slider to select the number of team members. Select the number of named team members. If you need more than 19, please contact us. This is what you get with Business Central ESSENTIALS Financial Management Basic General Ledger Account Schedules Allocations Bank Account Management Bank Reconciliation Basic XBRL Budgets Cash Flow Forecast Check Writing Consolidation Deferrals Electronic Payment / Direct Debits Fixed Assets Multiple Currencies Payment Handling Responsibility Centers Unlimited Dimensions Advanced Financial Management Cost Accounting Inter-company Postings Artificial Intelligence Cash Flow Forecast Image Recognition Inventory Forecast Late Payment Prediction Sales Forecast Customer Relationship Management Business Inbox for Outlook Campaign Management Campaign Pricing Contact Classification Contact Management Dynamics 365 Sales Integration Email Logging Interaction / Document Management Opportunity Management Relationship Management Task Management E-Services Document Exchange Service Document Management / Capture Bank Feeds (US, CA, UK) Microsoft Pay (credit cards and PayPal) Online Map Tax. Reg. No. Validation Service (EU) Human Resources Management Basic Human Resources Project Management Basic Resources Capacity Management Job Quotes Multiple Costs Project Management Jobs Time Sheet Supply Chain Management Alternative Order Addresses Alternative Ship-To Addresses Alternative Vendors Assembly Management Basic Inventory Basic Payables Basic Receivables Calendars Cycle Counting Drop Shipments Item Attributes Item Budgets Item Categories Item Charges Item Cross References Item Substitutions Item Tracking Location Transfers Multiple Locations Order Promising Purchase Invoicing Purchase Line Discounting Purchase Line Pricing Purchase Order Management Purchase Return Order Management Requisition Management Demand Forecasting Sales Invoice Discounts Sales Invoicing Sales Line Discounting Sales Line Pricing Sales Order Management Sales Return Order Management Sales Tax/VAT Shipping Agents Standard Cost Worksheet Stock keeping Units Vendor Catalogue Items Warehouse Management and Inventory Automated Data Capture System Bin Set-Up Internal Picks and Put Aways Pick Warehouse Management Systems Warehouse Receipt Warehouse Shipment Warehouse Management and Inventory Analysis Reports Change Log Embedded Power BI Extended Text Intrastat Job Queue Reason Codes Unlimited Companies User Management User Tasks Word reporting/Document reporting Workflow PREMIUM Service Order Management Service Order Management Service Item Management Planning and Dispatching Service Price Management Service Contract Management Manufacturing Production Orders Machine Centers Finite Loading Production Bill of Materials Basic Supply Planning Sales and Inventory Forecasting Version Management Basic Capacity Planning Agile Manufacturing Introduction to Dynamics 365 Business Central. Get started with Dynamics 365 Business Central. Expand Business Central to fit your need Apps for Dynamics 365 Dynamics 365 Business Central allows companies to add new apps from Microsoft AppSource, built for the purpose, to manage specific business processes such as: finance, operation, marketing, sales, customer service, etc. All apps for Dynamics 365 are designed to be deployed individually – in a much easier way than you are accustomed to when you buy an add-on from a Microsoft partner. You only pay for what you need. You can start with a simple and low cost solution, and add apps to your solution as your business grows. The apps are built to work smoothly, just as you are used to from apps on your mobile phone. Abakion offer apps Abakion have also developed our popular add-ons to be deployed as apps for Microsoft 365 Business Central. See all our apps here. You can buy them directly from us, and you can implement and apply them, even if you use another Microsoft partner as supplier. You can download the apps directly from Microsoft AppSource. Get an App Bundle » Take a look at our App Bundle with 4 essential apps for Business Central. See the App Bundle » Current trends are moving toward standard solutions, the cloud and subscriptions. In the following, we will take a critical look at what has happened in recent years and what you can expect in future for Dynamics NAV: Add-on solutions and customisations As a Microsoft partner in Denmark we have a unique relationship to Microsoft Dynamics NAV because the solution is developed in Denmark and there are a lot of Microsoft partners who have developed add-on solutions for Dynamics NAV, either in the form of vertical industry solutions or horizontal functional extensions. There is also an established tradition of meeting all the functional needs that an individual company might have either via add-on solutions or via special customisations for the individual customer. This is true not only for Dynamics NAV, but also for other ERP solutions like Dynamics AX. Microsoft’s focus With Dynamics 365 Business Central, Microsoft has focused its development work on trimming the core functionality: not just financial management, but also warehousing, logistics and production management. The mantra has always been that the solution must be simple and effective. This strategy means that Microsoft has left it up to specialised partners to develop add-on solutions for functional needs that are unique to specific industries or roles. The strategy has resulted in diverse specialised solutions that have contributed to the prevalence of the solution overall. Supply Chain Management If you work with Supply Chain Management, you can find a wide variety of standardised add-on solutions from the partners who are evaluated and certified by Microsoft, so customers are not actually bound to a particular partner. At Abakion, for example, we have add-on solutions for master data information (PIM), on-line shop integration, advanced procurement and production planning, forecasting, graphic warehouse profiles, container handling, warehouse management with wireless scanners, shop floor for time registration in production, intercompany, cost calculations, advanced ABC analysis and so on. Cloud computing with Dynamics 365 During 2016 and 2017 Microsoft worked on a new development project code-named ‘Tenerife’. It started as a new version of Dynamics NAV, which is a 100% cloud-based solution, but in reality it has become two systems: Dynamics NAV 2018 Dynamics 365 Business central With the introduction of Dynamics 365 Business Central, Microsoft has charted the course for their Dynamics products, i.e. NAV, AX and CRM. They will all be part of the Dynamics 365 brand. It consolidates all the systems into a single solution, which covers both ERP and CRM and eventually will also include Office 365. They will have a common data model to make integration between systems easier. Standard solutions It is important to note that we are talking about standard solutions. There has been a long tradition of customizing ERP solutions to meet the needs of individual companies, but all other types of IT systems have been evolving towards standardisation and Microsoft is now taking a decisive step and pushing the NAV and AX ERP systems in the same direction. For the time being, you can still buy and customize a Microsoft ERP solution, but in the foreseeable future we expect that all medium-sized enterprises will move over to standard solutions where specific needs will not be met with customizations but instead by adding apps – just as you would on a mobile telephone. Apps from partners This strategy enables Microsoft partners to offer their industry solutions and horizontal solutions as “apps”, which all Dynamics 365 Business Central customers can buy through Microsoft’s AppSource. In Dynamics terminology, these apps are developed as “extensions”, which means that they are additions to the solution rather than customizations directly in the code. New shopping habits for customers There are several advantages from the customer’s perspective. Many companies who are accustomed to making adjustments directly in the code will naturally be hesitant to give up this ability, but the benefits will outweigh the loss. Of course, it’s all about finding the supplier and the apps that can meet all your needs, so that you as a customer do not miss the ability to customize the solution. Customers will have to change their ERP shopping habits. Package solutions Dynamics 365 was released in Europe in 2018, but there are already package solutions on the market that take advantage of this opportunity. Our offering, Abakion 365, is an example of this. The pricing structure is now a subscription In the past, you had to buy a licence from Microsoft, entailing a large pay-out and an ongoing subscription to get access to new versions. But because the solutions were always customised, upgrade projects were usually expensive. Microsoft has changed this radically. Nowadays you do not have to purchase a licence. You pay per user per month, and you can flexibly scale up and down as needed. With a combined package solution from a Microsoft partner, you can get a subscription to the ERP solution that includes the add-on solutions/apps from many different partners. This also includes upgrading the solution to the new version frequently, typically several times a year – at no additional cost and without a migration project. This approach eliminates a major challenge for many ERP customers with heavily customized solutions. And it also includes unlimited hotline support, so you do not have to pay extra for assistance. This is a modern pricing structure that is familiar from many other software areas, and it has finally found its way into ERP. Get a package deal » Take a look at our App Bundle with 4 essential apps. See the package deal » About Dynamics 365 Or continue reading about the components in Dynamics 365, versions and license model. Microsoft AppSource Microsoft launched Microsoft AppSource in 2016. This is where companies can find and test business apps for Dynamics 365, from both Microsoft and its partners. From the beginning (2016), AppSource have had more than 200 software-as-a-service apps, add-ins and content packs available. Office 365 and Dynamics 365 Dynamics 365 also incorporates its own integration with Office 365. It connects the structured business processes in Dynamics 365 apps with the unstructured features for an enterprise’s collaboration in Microsoft Office 365. A typical example is a seller who receives an email. He can respond directly in Office and send an offer created on the basis of data from sales and finance apps. He can then store it all directly in the right app with the correct prices and discounts and everything. And he never has to leave Outlook. Dynamics 365 and Office 365 will share a common data model to make management of data and integration management as simple as possible. Developers can easily create new apps or build on existing ones – using PowerApps, Power BI and Microsoft Flow. Integrated Business Intelligence In Dynamics 365, Microsoft will also integrate Power BI business intelligence. This means analysis and insights will be built directly into Dynamics 365 apps. Further development of NAV For the Microsoft Dynamics NAV community, this is a natural development of Microsoft’s efforts to bring the Navision solution into the cloud. We at Abakion have been working on this for a long time under Microsoft’s codename “Project Madeira”, and our Abakion 365 has been running Microsoft’s Dynamics 365 environment for a long time. More options for visualization and sources of insight Cash flow forecast presented graphically A Debit Card with context-sensitive information Headlines of Dynamics 365 Business Central Microsoft Dynamics 365 is a new direction for Microsoft’s business systems, and it has the potential to create a whole new category in business systems. Microsoft’s consolidation of CRM and ERP in one cloud solution makes up with a long tradition of independent solutions. When we add the built-in integration to Office 365 as well as the ability to use 3rd party apps, the overall solution can change the way companies use business systems. One of the news that makes the close integration possible is the common data model. One advantage of a common data model is of course that integration becomes easier, but the main goal is that users do not have to switch between different applications. The components of Microsoft Dynamics 365 Let’s review what components are included in Microsoft Dynamics 365: Dynamics CRM The Dynamics CRM solution has already been online as a cloud solution for some years. It obviously covers ‘Sales’, but also contributes to the headlines ‘Field Service’, ‘Marketing’ and ‘Customer Service’. Dynamics NAV The new version of Dynamics NAV has had the code name “Tenerife”, and this project is in the cloud called Microsoft Dynamics 365 Business Central, which is targeted at small and medium sized businesses. Dynamics AX The new version 7 of Dynamics AX is available only as an online version, and it is included in Microsoft Dynamics 365 Enterprise Edition for major companies. Microsoft Flow This is the new Office 365 workflow platform that Microsoft has launched in 2016. This app allows you to connect all data sources and build condition-dependent processes, and it takes place in a graphical UI without programming. PowerApps This is another new Office 365 app created for building your own apps for iOS, Android and Windows. Power BI and Cortana Analytics These are Business Intelligence tools made for creating reports and dashboards across all data sources. It is already very common and we at Abakion have also created a package solution that collects your data from NAV, CRM and all other sources. Third Party Apps Last but not least, there is the new opportunity to connect third-party apps that add special industry-targeted solutions or cross-cutting, generic features. The idea is, of course, that it should be simple to add new apps, just like your mobile phone. Two versions of Microsoft Dynamics 365 There are two versions of Microsoft Dynamics 365, which target two different company sizes. Business Central is aimed at small to middel sized companies. Enterprise Edition is for larger companies. The biggest difference between the two versions is that Business Central contains Dynamics NAV, whereas Enterprise Edition contains Dynamics AX. You could say that Microsoft Dynamics 365 is primarily a bundling of existing solutions, but it is important to point out that extensive development was undertaken beforehand, which prepared all the involved business solutions to be able to join Microsoft Dynamics 365. ’Project Madeira’ (or Dynamics NAV 2017) has been developed specifically for this purpose. Dynamics AX 7 is developed specifically as a cloud solution. Dynamics CRM has been on-line for some time and Microsoft is currently developing a special edition of CRM for Dynamics 365. So, the 365 brand is certainly not merely a sales package. The common data model in Microsoft Dynamics 365 and Office 365 The most notable thing about the bundling is the common data model. Microsoft announced a data model for Microsoft Dynamics 365, which will be used in common with Office 365. It simplifies management of data and integrations across apps and business processes. Integration has always been a challenge for companies that want to gather data from all their business applications. With this move, Microsoft will have taken a giant step in this direction when it is fully implemented. The common data model originates in Microsoft PowerApps, which is used to build business apps that can draw on data and processes in Microsoft Dynamics 365, and work on both web-based and mobile devices via predefined connectors without the need for any special development. This is the structure that Microsoft will implement in ERP, CRM and Office 365. A common data model across ERP, CRM and Office 365 has some obvious advantages that will be popular with companies that are used to the challenges of hard-to-consolidate silos of data, and the fact that it is easy to combine functions across ERP, CRM and Office 365 is also popular with partners who develop solutions for specific industries. Microsoft AppSource Microsoft has also launched AppSource to support its development partners. AppSource is a marketplace for cloud apps that businesses can buy and implement directly in their Microsoft Dynamics 365 Business Central. Of course, this concept can already be found in many other app marketplaces but it is a new step in the Dynamics world. Implementation has always been the responsibility of the partner and the customer, and if the customer chose to implement several add-on solutions from different partners, the interaction between the add-on solutions could become a challenge. With AppSource, Microsoft has launched a marketplace where they themselves control the availability and quality of the apps being offered. Customers get a broader range of standardized solutions that are certified by Microsoft for quality, and development partners can reach a much larger market than if they had to advertise their app themselves. AppSource is a big step in the direction of standard solutions. Partners obviously cannot roll out specially developed solutions to their customers via AppSource, so the apps that are popular in AppSource are likely to be those that can meet customer needs as a standard solution. References Overview of Microsoft Dynamics 365 Business Central, Microsoft Product documentation and end user guides, Microsoft Dynamics 365 channel on Youtube, Microsoft @ Youtube The partners’ perspective It seems obvious that greater coherence between ERP, CRM and Office is a good idea for business, but it will create some commotion in the partner channel when ERP, CRM and Office are to be delivered as a single solution in future. It will favour a particular type of supplier with the following characteristics: Partners who have expertise in all areas: ERP, CRM and Office. If you as a partner specialise in only one of these areas, you will obviously have a hard time meeting customer needs. Partners who have proprietary solutions, either for specific industries or specialised, cross-cutting functions. AppSource opens up a whole new market for this type of partner. Partners who make their living more on consulting than small customisation jobs. Greater availability of apps will reduce the need for ad hoc developments. The partners’ role will be about consulting businesses rather than customising systems. Here at Abakion, we embrace the new strategy from Microsoft, because we already have these three particular characteristics, but there is no doubt that Microsoft Dynamics 365 will have an impact on Microsoft’s partner channel over the coming years. Prices of Dynamics 365 Business Central With Dynamics 365 Business Central, Microsoft wants to reach a larger market. There are 2 models you can choose from: ‘Essential’ costs $ 70 per user per month, and ‘Premium’ costs $ 100. ‘Essential’ is not basic, even if the name insinuates it. Microsoft has chosen to put a lot of functionality into this basic edition. Only the advanced areas of manufacturing and service management require the premium edition. Subscription Microsoft Dynamics 365 Business Central is offered exclusively as a subscription per user per month. You cannot purchase a traditional license because the solution is exclusively cloud based. Microsoft has not changed their channel strategy. Dynamics 365 Business Central can only (like NAV) be purchased through partners on Microsoft’s “Cloud Solution Program”. This is because ERP solutions have a certain complexity, and a lot of counseling is often given in the startup period of an ERP solution. But you can try Business Central for free on the Microsoft website using this link. Get an App Bundle » Take a look at our App Bundle with 4 essential apps for Business Central. See the App Bundle » GDPR and Dynamics 365 Business Central In May 2018, the new EU legislation on the protection of personal data came into effect. It is called General Data Protection Regulation or in short GDPR. GDPR sets requirements for your company’s collection and handling of data on EU citizens. GDPR applies if your business is situated in EU or you handle EU citizen data. What does GDPR mean for your business? What should you do? GDPR imposes higher requirements for your business to protect customer data than you have been used to before. It basically sets 3 requirements for your business: You must have a high level of control of the use and storage of personal data. You must have data governance tools that create transparency in data, log changes, and may report on data handling. You must have data policies and processes that can allow the people (on whom you save data) control over their own data. At the end of this article you can test if your company is ready to comply with GDPR. And if you are using Dynamics NAV, you can read Microsoft’s guide on how to implement GDPR. What is personal data exactly? Personal data is information that can be related to a specific person. There is no distinction between the private, public or professional role of the person, so it is no excuse that: “Well, they are just our customer”. Personal data can e.g. be: Name Email address Data from social media Physical, psychological or genetic information Medical data Cultural identity Location Bank informations IP address Cookies As you can see, “personal data” is interpreted very broadly. It goes well beyond the ERP system. There are also lots of personal data in the CRM system or customer service system. There may be cookies and IP logging in your CMS, and email addresses and behavioral data in the Marketing System. Your Business Intelligence system may also have personal data. And your webshop / ecommerce has plenty. And in addition, all the local islands of data in Excel lists, emails, old Word documents, etc. Both IT and processes are in play for GDPR GDPR places great demands on both your ERP system and other IT systems – but also for your company’s internal policies on how data is handled. You just drag a list from the debit module into Excel and save the list on the shared drive, right? No, when you work under the GDPR rules, you can definitely not do this. At least not without having a process of how data is transferred, stored safely, erased at a certain time, and how each person can gain insight into their own data, know where the data is stored and have access to delete it. And that would be difficult to control in practice with an Excel list on a common drive. So, there are completely other processes and tools you need to play. Microsoft’s ERP systems already have much of what is needed to respect the GDPR rules – but it must be combined with solid processes internally in your company. GDPR’s requirements for the ERP system If we are to draw a larger picture, GDPR sets requirements within 3 areas: 1. Personal Privacy (Privacy) People are entitled to the following regarding the data you store about them: To have access to data To correct errors in the personal data To delete their data To object to the processing of their personal data To export their personal data It is not necessarily simple. It is an expanded and self-contained access. If it is going to be 100% self-serviced, you will need a “customer portal” where anyone can log in to view, change, delete and export data, or complain. 2. Control and advice Businesses must: Protect personal data with appropriate safety precautions Notify the authorities for breach of safety Obtain appropriate consent to process data Have traceability in data processing Here, the ERP systems bring you a good deal of the way. Microsoft is very focused on security in their systems, and Microsoft undertakes to contractually comply with the law. But GDPR also puts high demands on your processes. You must be able to document how and when you have received explicit consent to process data and you must determine whether (or how) ERP data flows out of the ERP system. Nor is it enough to have processes in place. You have to monitor the processes. Otherwise, you can not advise the authorities in case of breach of security. One can only discover something that you keep an eye on. 3. Transparency policies Businesses must: Give the person an explicit notification of data collection. Describe the purpose of data processing incl. use cases. Communicate a policy for when data is saved and deleted. You should basically say to all people PRECISE what you intend to do with their data. Everything must be completely transparent. This is purely a procedural issue, but it is not simple. All ad hoc tasks in your business where you ‘just’ need to include customer data – is basically a closed chapter now. The best thing you can do is to gather data in a Business Intelligence tool that can meet the ad hoc needs that arise over time and then you can build your transparency policies to include data in the Business Intelligence Platform. Your tasks with GDPR When you work with GDPR, you have to effect over the following overall tasks: Formulate an overall data policy and define workflows Ensure IT systems live up to security and processes Establish access for people to their own data Educate employees who have access to personal data Hire a Data Protection Officer if required Develop policies for transparency, contracts and terms of consent Monitor compliance with data policies and advise authorities about breaches Review and update data policies Where do you start? What is your next step? There are many companies that think GDPR is a big mouthful. The most important thing is to start dealing with the topic and investigate where the challenges may be in your business. Microsoft has an excellent “Get started” guide that you can use. In particular, read the instructions for NAV if you are using Dynamics NAV. Microsoft also have an entire resource center that has lots of good information. We also recommend that you see the presentations on Microsoft’s Databreach website. They are very informative and easy to access. They are very Microsoft’ish, but you can handle this if you already use their software. GDPR with Dynamics 365 In April 2018, Microsoft released the cloud version of Dynamics NAV, called Dynamics 365 Business Central. This solution has a decisive GDPR module, which is a structure of your work with the classification of data in the ERP solution. The documentation requirement in GDPR is built into Dynamics 365 Business Central, so it is much easier to comply with the rules. It is a functionality that is quite attractive to those who migrate from an old system where there are problems with structure and security. Abakion A/S +45 70 23 23 17 abakion@abakion.com CVR 25 45 02 72 Terms Terms, cookie and privacy policy Manage consent Copenhagen Lyngbyvej 2 DK-2100 Copenhagen Denmark Aarhus Ny Banegårdsgade 48 DK-8000 Aarhus Denmark We use cookies on our website for technical, analytical and marketing purposes. By clicking “Accept”, you consent to the use of all cookies. However you may visit Cookie Settings to provide a controlled consent. Cookie settingsACCEPT