Log in to Colt Online Accessibility English Solutions Products Why Colt? Resources About us Contact us Where's your cloud migration journey headed? From our latest cloud research piece, we have identified five key areas needed to ensure a successful cloud journey. Get the guide Check your connectivity Enter your business address to get started Go Find a solution for you We offer a range of solutions to meet your needs I want to: Find a solution #ConnectivityMatters We connect organisations around the world so that they can make a difference to people everywhere. We challenge standards of customer experience in the telco world where others can't keep the pace. Our Net Promoter Score of 65 is industry-leading and we build intelligence into everything we do. Why? Because we know that connectivity delivers the moments that matter. Find out more Solutions that power digital transformation Connect to cloud service providers Enable intelligent, scalable connectivity to the cloud, in minutes. Read more... Connect your enterprise network Empower your digital transformation journey through change. Read more... Connect the hybrid workforce Boost your network capabilities in preparation for an increase in demand. Read more... What makes us different? Colt is your one-stop-shop for network and voice services, delivering a harmonised service portfolio, customised to suit your business: Our comprehensive SLAs provide targets for service delivery, availability and time to settle payments - all supported by competitive guarantees Our award-winning customer service is backed up by some of the best Net Promoter Scores in the industry We're recognised by more than 100 independent industry awards and counting Our On-Demand services provide fast delivery, network agility, cost reductions and price flexibility Why choose Colt? Colt is recognised with Frost & Sullivan’s 2021 European Customer Value Leadership Award Based on its recent analysis of the European business network services market, Frost & Sullivan has recognised Colt with the 2021 European Customer Value Leadership Award. With a mix of human skill and technology, we're able to offer optimum customer experiences all along the customer journey. Download the report today... Customer experience; continuing to lead with our NPS Our score reflects the time and effort we put into our global CX programmes, the attitude of our leadership and the focus of every colleague on our customers. We put the customer at the heart of everything we do, and I’m thrilled that both our EU and Asia NPS have demonstrated that over the last couple of years. This compliments and goes alongside the work we’re doing on our Net Easy Score (NES), which looks at how easy it is to do business with us, across a range of transactions and touchpoints. The Gold Standard; Colt tops Europe for Best Innovation in Customer Service At Colt, we put the customer at the heart of everything we do. It’s written in our strategy, it’s in our vision, and we’re focused on doubling down on customer experience (CX) now more than ever before. Why? Because awesome customer experience is no longer a point of differentiation for businesses, it’s becoming the minimum. We understand our customers’ needs and expectations are always changing, and we are determined to not only meet these expectations, but to consistently go above and beyond. Read more... "The Colt infrastructure is robust, Colt controls it end-to-end, and we get excellent support from our account and service managers who really understand our business." Amanda Thomas VP Telecoms EMEA, Intercall 1 2 3 4 Read our case studies Contact Us Support Complaints Careers Legal Covid-19 Terms & Conditions Code of Business Conduct Data Privacy Information © 2021 Colt Technology Services Group Limited Colt Online Colt Interactive This website uses cookies to make our site work, for marketing purposes and to improve your online experience. We won‘t set optional cookies unless you enable them. You can change your cookie settings at any time. Further information can be found in our Privacy Policy and Terms of Use. See more information here Accept all cookies Cookies settings