Coronavirus (COVID-19) Information LOGIN Previous Next Eastern Home Solutions ecovery with you every step of the way ecovery® is a unique 360° approach that breaks through the legacy barriers of claims management. ecovery helps return injured workers to wellness and a productive life. Employers See how ecovery delivers better outcomes for your workers and your business. pointer Injured Workers We help make sure your road to recovery is a successful one. pointer Injured Workers First® Eastern's ecovery puts Injured Workers First by treating the whole worker with compassion and honest, straightforward guidance. Working together, a dedicated team of insurance and medical experts help ensure the injured worker receives the most effective and prompt treatment possible. vid Fresh outlooks for claims. Regardless of your company size, industry or loss frequency, the value that an ecovery program creates is visible the first time you experience a workers’ compensation claim. ecovery focuses on three key components to effective claims management – early intervention, proactive disability management and return to wellness support. From the moment you call our in-house Claim Support Center or report your claim online, we manage your claim toward a cost-effective, fair conclusion. Dedicated Experts Our dedicated experts are carefully chosen for their knowledge in their field and for their ability to apply fresh outlooks and better outcomes to all workers’ comp claims. Medical Care Management All aspects of medical care are expertly covered, including provider panels, early nurse intervention, premier physicians, pharmaceutical and medical equipment providers and complex pain consultants. Special Claims Handling What many carriers call “Workers’ Comp Special Claims Handling” is Eastern’s standard for every claim. We view claims handling as a collaborative partnership with all workers’ comp stakeholders and manage cases in a very personal way. Prevent Fraud Intentional accidents, false claims and exaggerated severity of injuries all share a common name: insurance fraud. Through hands-on education and resources, we help you identify and prevent possible fraud. 24/7 Outreach A three-point contact system including the employer, employee and treating physician allows us to carefully document all facets related to the injury and provide 24/7 outreach as needed. It’s the Eastern Way. Learn More "They never stopped pulling for me." Experiencing a workplace injury can be traumatic. With ecovery, employees get back to life — and back to being strong for themselves and others. vid click. learn. grow. Get valuable resources to navigate a claim from initial injury to final resolution. Resources Report A Claim 24/7 1-800-336-3658 Contact Eastern 1-855-533-3444 IN TW SOLUTIONS Traditional Loss Sensitive Specialty Risk unite Inova N3L3 ecovery RESOURCES Workers' Comp 101 Prevent Fraud FAQ Resource Library Posting Notices News & Events Safety Tools Payment Solutions ProAssurance Family THE EASTERN WAY At A Glance How We Serve You Mission, Vision & Core Values Leadership Team Social Responsibility Diversity, Equity, and Inclusion eaport GET IN TOUCH Join Our Team Find An Agent Become An Agent Contact Us Careers Report a Claim Copyright 2021 Report an Ethics Concern Privacy Policy/Legal Statements Terms & Conditions HIPAA & Eastern NY Residents Sitemap This site uses cookies to store information. Press accesskey C to learn more about your options. By continuing to use this website, you consent to the use of cookies in accordance with our Privacy Policy. Accept Settings