CYBER MONDAY DEAL: GET TWO MONTHS FREE. [PROMO CODE: 1330]* Products Resources About Support Contact Us Professionals EN FR GoSafe Mobile Personal Emergency Response System for Seniors Contact Us To Order The GoSafe medical alert system combines Lifeline AutoAlert Fall Detection technology and GPS, WiFi and other locating technologies to provide you with the confidence you need to live an independent life on your own terms. No matter where you are you will still have access to 24/7 help should you experience a fall or need medical assistance.1 Read more GoSafe is recommended for people who: Frequently socialize outside of home Don’t let frailties limit what they do Are still active but may be becoming more frail / at risk for falls Go out 3-4 times a week alone (i.e. volunteering, visiting friends, running errands, exercising) Worry about their ability to access help outside their home “To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.” Denise Caregiver “The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.” Nigel F. Subscriber “Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.” Thelma Subscriber System & Hardware Lifeline offers dependable, convenient, and purpose-built technology, assembled and tested by Lifeline. What does that mean to you? Just like how in the event of an emergency, you can get help quickly, we’re also available to monitor our equipment. It’s self-checking and notifies the Response Centre if it detects a power failure or low battery. Personal alert button Wear the GoSafe Help Button around your neck as an adjustable pendant both inside and outside the home for access to help when you need it! Read more In-home communicator When you press your Help Button in range of a Communicator, the Communicator dials our Response Centre. Read more More than a GPS Superior Automatic Fall Detection AutoAlert fall detection technology can automatically call for help if it detects a fall—even if you can’t push the button.2 6 Location Technologies The only mobile system with six advanced location technologies designed to accurately identify your location for responders.5 Two-way Voice Communication Speak directly with a Lifeline Response Associate through your GoSafe help button to have fast access to help on the go. Uninterrupted Support Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach. You Are in Charge Choose whether our Response Centre dispatchs a family member, close friend or emergency services when help is needed. 24/7 Response Centres Our Canadian-based Response Centres are available 24/7, and staffed with professionally trained and caring Associates. How GoSafe Works 1. Summon help Press your Mobile Help Button at any time. If you fall and can’t push your button – the AutoAlert feature can automatically call for help if it detects a fall—at home or on the go.2 2. Hear a reassuring voice A caring Lifeline response associate will quickly access your personal profile and assess the situation. 3. Get located Lifeline pinpoints your location through the communicator or your mobile pendant. GoSafe uses up to six advanced technologies to determine where you are.5 4. Know help is on the way Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived. Frequently Asked Questions Can I travel across Canada with my GoSafe? Can I bring my GoSafe button with me to travel outside Canada? What if I take the plane with my GoSafe button? How long will the charge last on my GoSafe Mobile Medical Alert button? How often should I recharge his or her GoSafe pendant? Will GoSafe work if the power should go out inside the home? Is there a wrist version of GoSafe? Other Lifeline Products HomeSafe Our most affordable system. Get access to help 24/7 at the push of a button. Use at home Pendant or wristband Two-way voice HomeSafe with AutoAlert Can automatically call for help if it detects a fall. Use at home Pendant Automatic Fall Detection Wandering Track your loved one’s general location on your smartphone at any time. Use away or at home SOS button 6 Locating technologies 9 Reviews This action will navigate to reviews. Reviews Write a review . This action will open a modal dialog. Rating Snapshot Select a row below to filter reviews. 5★ stars 6 6 reviews with 5 stars. Select to filter reviews with 5 stars. 4★ stars 2 2 reviews with 4 stars. Select to filter reviews with 4 stars. 3★ stars 1 1 review with 3 stars. Select to filter reviews with 3 stars. 2★ stars 0 0 reviews with 2 stars. Select to filter reviews with 2 stars. 1★ stars 0 0 reviews with 1 star. Select to filter reviews with 1 star. Average Customer Ratings Overall ★★★★★ ★★★★★ 4.6 Overall, average rating value is 4.6 of 5. 1–8 of 9 Reviews ? Display a popup with information about Relevancy Sort. Sort by: Most Relevant ▼ Menu ≡ Clicking on the following button will update the content below ★★★★★ ★★★★★ 5 out of 5 stars. Pam McKee · 6 years ago I love my GoSafe system I upgraded to GoSafe from home based LifeLine and am really happy with it. It was easy to set up and since I read the instructions, knew to put it in sleep mode before boarding a plane. When I arrived at my destination I got it out of sleep mode. I did a test call and it worked fine. When I first got it I put the pendant in a locker at the Y before a aqua exercise class in the pool. When EMT folks came I realized that the system has registered a fall and my cell phone was in the car and contact folks not available. The system found where I was and worked. It was a false alarm and now I keep my pendant close by attached to my walker when I am in the pool. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. Jack · 4 years ago Keeps my father independent My 85 year old father has the Go Safe and has been helped multiple times with falls both inside and outside his home. The device noticed when he fell and dispatchers were able to send paramedics to his home when he was unresponsive. Another time, he had fallen and wanted help from a specific caregiver who they were able to contact. Even when we are not close by, they always alert my brother and me and give us a full report on what has happened. My father was initially opposed to the idea but since he has experienced it in action, it has given him more confidence. And the device gives him and my brother and me much more peace of mind. I highly recommend it. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. Bart · 5 years ago Will highly recommend Very pleased with the Gosafe system. Installation was very easy. The system works in the states and in Puerto Rico. The pendant uses the cell phone system and with the GPS can detect my location. Response time is much faster than the previous company that I used and cancelled their service, since I was left on hold after a long wait time for a response. Again, very pleased with the Gosafe. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 4 out of 5 stars. norton · 6 years ago good I upgraded to GoSafe from home based LifeLine and am really happy with it. It was easy to set up and since I read the instructions, knew to put it in sleep mode before boarding a plane. When I arrived at my destination I got it out of sleep mode. I did a test call and it worked fine. When I first got it I put the pendant in a locker at the Y before a aqua exercise class in the pool. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. Beckie · 6 years ago GoSafe is a lifesaver! Our son, Garrett, 21, wears the Philips Lifeline GoSafe medical alert device because he is a fall risk from Epileptic seizures. It doesn't matter how old you are, this device can save your life by calling for help especially when you can't. We are so glad to see this message changing to include people of all ages and all conditions. Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. benie · 6 years ago awesome Our son, Garrett, 21, wears the Philips Lifeline GoSafe medical alert device because he is a fall risk from Epileptic seizures. It doesn't matter how old you are, this device can save your life by calling for help especially when you can't. We are so glad to see this message changing to include people of all ages and all conditions. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. KTS2 · 4 years ago A Blessing My siblings and I purchased GoSafe for our mother and it has been a blessing. Because we don't live near her and she wishes to live independently in the state where she's resided for the past 20 years, this technology has enabled us to support her goals. The peace of mind this provides us is immeasurable. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 3 out of 5 stars. dwcolker · 6 years ago Pendant Too Heavy I am a very new customer, but can tell immediately that the call button pendant is going to be too heavy to be worn comfortable, so it will probably end up being kept in a pocket. Need to develop a lighterweight pendant or a wrist call button. Originally posted on philipslifeline.com 1–8 of 9 Reviews Previous Reviews ◄ Next Reviews ► Have questions or want to speak to a representative? 1-866-582-5284 Email Get the latest from Lifeline Canada Subscribe to receive new expert resources and tools for senior safety, exclusive offers, product updates and more. Name Email I agree to be emailed Subscribe Employment Privacy Policy Cookie Notice Terms of use 105 – 95 Barber Greene Road, Toronto, ON M3C 3E9 774, boul. Décarie, bureau 100, Saint-Laurent (Québec) H4L 3L5 © 2021 Lifeline of Canada Holdings Ltd. All rights reserved. Disclaimers Certain limitations subject to third party cellular provider availability and coverage. Signal range may vary. AutoAlert does not detect 100% of falls. If able, you should always press the button that you wear. Lifeline wireless communicators connect to the Lifeline Response Centre using the third-party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. For use in Canada only. Please call our Response Centre in advance of your vacation for instructions when travelling with GoSafe. Lifeline may not always be able to determine your location Figure is based on the number of undetected falls that have been reported to Lifeline by U.S. AutoAlert subscribers for the period from January 2012 through July 2012. Undetectable falls can include a gradual slide from a seated position, such as from a wheelchair, which may not register as a fall. *Use promo code: 1330. Some conditions apply. Available at locally participating programs. Available on new activations only. Not to be combined with any other offer. Offer expires November 30, 2021. !--Start of Zendesk Chat Script-->