Northumbrian Water Our Group Cookies How we use cookies Cookies are small text files placed on your computer when you visit a website. We use cookies to make this site more useful. They help us to identify your computer, and provide us with information on how this site is being used. You can set your web browser to reject cookies. However, if you do so, you may not be able to use various parts of this website. What are cookies, exactly? Cookies make your experience of using web sites faster and easier. They are not programs and cannot carry viruses or install malware on your computer. Cookies allow web sites to create a customised view of pages to which you navigate. For example, they are commonly used to authenticate or identify registered users of a website without requiring them to sign in each time they access it. Other uses include maintaining a ′shopping basket′ of goods a user has chosen to purchase, site personalisation (presenting different pages to different users) and tracking the pages a user has visited on a site for analysis purposes. A cookie often includes a unique identifier, which is a randomly generated number. This is stored on your device′s hard drive. Many cookies are automatically deleted after you finish using a website. Cookies may come with or without an expiry date. Cookies without an expiry date (session cookie) exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes. You can restrict or block cookies set by NWL but this may limit your use of some functionality, such as filling in forms and getting access to password protected areas that are in use across any of the sites we manage. However, most things you do on our site will still be possible even with cookies disabled. Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the cookies directory of your device. If you would like more information, please click on www.allaboutcookies.org. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. If you continue to use our site, you agree to our use of cookies. The table below explains the cookies we may use on our website and why. COOKIE NAME PURPOSE Persistent (30 days) ActiveMediaStyle Decides whether or not to display in Text Only mode. A string of either 'FullMedia' or 'Text' in its value Recite.Persist Recite.Preferences Recite This stores a flag to indicate whether the toolbar should persist between pages or not This stores the users current settings so that they can be reapplied on subsequent pages Session ACOOKIE Links the session to a server location in Newcastle or Edinburgh. Encrypted data for current user session Persistent (1 year) cookievalue To ensure that the 'unique visitors' figure is correct [i.e discount repeat visits]. 2 pieces of data (i) randomly assigned customer ID (ii) randomly assigned session number Persistent (1 year) Unnamed Optional auto login cookie, to store login data. Stores login information Session Unnamed For items purchased to be taken to checkout. Data related to items being purchased Please note that any third party websites you may visit by hyperlink from our site may also use cookies, over which we have no control. I accept the use of cookies on this website Our Group Business Landlords Developers Wholesale services Contact us Legal Privacy Accessibility Modern slavery statement Cookies Careers Accessibility and language options Northumbrian Water Limited Registered in England and Wales Company Number: 02366703 Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ This website uses cookies By using our website you consent to all cookies in accordance with our Cookie Policy. Read more I AGREE I DISAGREE ×