MBTA Home Page Massachusetts BayTransportation Authority EN Menu HomeFares OverviewCharlieCard Store CharlieCard Store The CharlieCard Store will be closed on December 24 and December 31, 2021. Reduced Fare CharlieCard Mailing Delays We are currently experiencing delays in mailing permanent reduced fare CharlieCards. If you require a 30-day temporary CharlieTicket, please contact the Call Center at 617-222- 3200. We apologize for the inconvenience. Open with Limited Hours MBTA riders looking to request a Senior, TAP, or Blind CharlieCard or replace a lost, expired, or damaged card and make deposits to RIDE accounts can again visit the reopened CharlieCard Store. Please note that riders are still required to wear a face covering on the T and in the CharlieCard Store. Day Hours Who can visit Monday Closed No in-person transactions Tuesday, Thursday 8:30 AM – 1 PM Open to seniors, TAP customers, riders with chronic health conditions, and legally blind riders Wednesday, Friday 12:30 PM – 5 PM Open for RIDE transactions and for riders who need to replace a damaged or expired CharlieCard (excluding corporate passes, semester passes, and student passes) For more information or questions, please contact Customer Support at 617-222-3200. Online Services Schedule an Appointment If you'd prefer, you can schedule your visit ahead of time. We have limited appointments available for Senior and TAP CharlieCard services. How to book your appointment Apply for a Senior CharlieCard We’re also piloting an online application for Senior CharlieCards. Eligible riders can now apply online. Learn how to apply online Apply now Additional Information Services available Contact information Holiday closures Riders will have their temperature digitally screened upon entry and are expected to follow safety precautions in the CharlieCard Store. Learn More CharlieCard Find out where you can get a CharlieCard and how to use it on the MBTA. Fares FAQ Visit our fares FAQ for detailed answers about the MBTA’s ticketing system. Auto-pay Get a monthly pass that renews automatically. Sign up for Auto-pay MyCharlie Add value or order monthly passes online. Buy online Schedule an Appointment Need to visit the CharlieCard Store for your TAP or Senior CharlieCard? Use our online scheduler to reserve a time. Book a time Apply for a Senior CharlieCard Eligible riders can now apply for Senior CharlieCards online. Apply now Transit Services Subway Bus Commuter Rail Ferry The RIDE Plan Your Journey Trip Planner Station Info Service Alerts Maps Destinations Riding the T Accessibility Parking Bikes Language Services Safety Fares & Passes Fares Overview Add Value to CharlieCard Reduced Fares Order Monthly Passes Institutional Sales About Us Leadership News & Updates Events Performance Careers Business Center Business Opportunities Developers Financials Innovation Engineering Design Standards Customer Support Contact Us Lost and Found Policies Request Public Records Civil Rights Follow Us Online MBTA Facebook MBTA Instagram MBTA Linkedin MBTA Twitter MBTA Youtube © Massachusetts Bay Transportation Authority, all rights reserved.