Amey Defence Services Main Navigation Home Our Business Military Establishments Housing Amey Welcome to our Housing website Repairs & Maintenance Repairs & Maintenance It’s our job to maintain and repair your Service Family Accommodation (SFA) when something goes wrong. We’re here 24 hours a day, 7 days a week, 365 days a year, so if something needs to be fixed, you can contact us anytime. To raise a new, non-emergency repair, click here. Booking a repair - please make sure you gather as much information as you can about the fault before you contact us Before you call - when contacting us to report a repair, our customer service team will ask you some questions to determine what the fault is. The more information you can give us, the easier it will be for us to help you and correctly prioritise the repair Repair response times - we understand how stressful it can be when something in your home goes wrong or stops working like it should. We’ll always try to help you as quickly as we can. Safety inspections - are essential in order to keep your property (and your neighbours’ properties) running safely and efficiently. Emergency advice - make sure you and your family are safe in an emergency. Our responsibilities - we work together with the Defence Infrastructure Organisation and the Ministry of Defence to provide SFA to our Armed Forces. How to report a problem with a street light Amey Defence Services Our Business Military Establishments Housing Repairs & Maintenance Booking a repair Before you call Repair response times Safety inspections Emergency advice How to report a problem with a street light Our responsibilities FAQs FR563 Customer New Repair Request FR719 Customer Existing Repair Request Moving in Moving out Advice & Support Contact us Non- Urgent Repair form

Amey Defence Services Main Navigation Home Our Business Military Establishments Housing Amey Welcome to our Housing website Contact us Media enquiries Media enquiries If you are a journalist with a press enquiry, please contact Amey press office: Email: press.office@amey.co.uk Tel: 01865 713240 (24/7 press line) Amey Defence Services Our Business Military Establishments Housing Repairs & Maintenance Moving in Moving out Advice & Support Contact us Local contacts Media enquiries