EN PRODUCTS FARMERS INVESTORS CUSTOMER SERVICE NEWS & EVENTS ABOUT US CONTACT US Home Customer Service After-sales Support Customer Service Overview We establish long-lasting Customer Relationships. BIOGEST recognizes the significant impact of ongoing operation and maintenance on the performance of your plant. For this reason, we not only offer tailored service and maintenance agreements where our highly experienced technicians will visit your plant to perform after-sales services, but we also offer you access to our eShop. eShop bioservice App Hotline Technical and Biological Service We continue to provide support even after the construction and commissioning of your plant is complete, helping you achieve excellent performance over the long-term. Our service hotline is there for you, 24/7, 7 days a week. Our professional and experienced service team understands the importance of safe commissioning, regular servicing, and plant maintenance when operating biomethane or biogas plants. Thanks to our clever replacement part logistics, including service vehicles, our service personnel can ensure that your biogas plant is always up and running. This optimizes availability and minimizes downtimes. You can count on us. BIOGEST’s biological service team provides support during commissioning and subsequent biomethane or biogas plant operations. We also continually monitor the biological processes that are occurring by ringing into the biogas plant's central server on a daily basis in order to record performance. Our service package also includes regular plant inspections by our specialists, and training for customers on how to operate their biomethane and biogas plants. Download Service Flyer eShop The eShop is our online platform where you will find all standard wear and tear parts needed for your daily operation – they are only a click away! Parts, which are tailored and special for your plant, will be ordered with our help. Due to our sophisticated delivery systems we can ensure that the parts will be on site without delay. eShop Email us bioservice App Our bioservice app allows you to have a constant remote overview of your sample analysis taken from your biogas plant and its evaluation on your mobile device or computer. How does it work? In a very simple way! Take out a sample, in accordance with our guidelines, and send it to our partner lab. The sample will be analyzed ASAP and the results will be recorded in the bioservice app where you also find a list of default samples and their evaluations. In addition, you will be able to export your own results. Awesome! Find out more Email us Hotline T +800 008 008 08 Email: service biogest.at BIOQUADRAT Energie- und Wassertechnik Holding GmbH Address THE ICON VIENNA Central Station Gertrude-Froehlich-Sandner-Straße 2-4 Tower 9, Floor 9 A-1100 Vienna Austria Contact T +43 1 2260700 M office biogest.at Service Hotline: 24/7 T +800 008 008 08 M service biogest.at Worldwide Offices © by BIOGEST 2021 Imprint Privacy Policy Cookies We use cookies to improve the experience of our site and gather information about the usage behavior of visitors. If the cookie is not necessary for the functions of the website, you can choose which cookies we should use. These cookies are only activated after your voluntary, explicitly consent, with which you also consent to the processing of your data in the USA. Currently a adequate level of data protection can not be guaranteed, when data are processed in the USA. Necessary cookies Website Traffic Save and Close ACCEPT ALL Get more info about used cookies Cookie optin by Olli machts