Menu Personal Service is the Vintage Advantage What to do in the event of a power failure? September 9, 2017 Charles Gerringer Customer Connection If you lose power to your home you will want to have this information accessible to help you silence the alarm system during the outage and also reset your system once power has returned to your home. Your system does have a backup battery which will allow your system to continue to operate during a power outage. The battery life is based on the standby charge of the battery as well as your systems equipment load. The battery in most cases will last 4-8 hours.Once power is restored to your home the battery will trickle charge until it reaches its recommended capacity. This may take 24-48 hours depending on equipment load on the system. If the battery does not restore in that timeframe your battery may need to be replaced. During a power outage your system will beep 5 times in a row. The screen will say AC (alternating current) trouble. To silence the trouble beeps follow the procedures below. Once power is restored you will need to follow the same procedure that you used to silence the trouble. The system will sometimes request you to program time/date if the power outage time was significant. The procedure to reset the time/date is also listed below. 1.Press * 2. 1 + User Code 3. Press * 4. 1 + User Code Note: Beeping will start again either 4 or 10 hours later Set Time 1. Enter the programming menus by pressing 9 + System or Partition master code 2. Press 020. 3. Enter the correct time in 24-hour format then press # (For example, if the current time is 7:23 a.m., press 0723 + #) 4. Press * + 00 + # to exit the programming Menus Set Date 1. Enter the programming menus by pressing 9 + System or Partition master code. 2. Press 021. 3. Enter the current date as 6 digits (mm/dd/yy) then press #. (For example, if the current date is January 15, 2000, press 011500 + #) 4. Press * + 00 + # to exit the programming menus Share Facebook Google+ LinkedIn Email PREVIOUS NEXT Navigation Customer Connection ARCHIVES Archives Select Month August 2021 May 2021 March 2021 February 2021 November 2018 July 2018 May 2018 November 2017 October 2017 September 2017 August 2017 August 2012 WHAT OUR CUSTOMERS SAY “Vintage Security was selected by the our neighborhood builder for new construction. My first appointment during construction was fantastic. We walked through the house and I wanted to wire the entire house. I ordered cameras, alarm, home theater, and sound system. After closing, everything was was setup as ordered and the the installation and orientation was smooth and seamless. The team had a fabulous sense of detail and real experts and the professionalism was amazing. Just 1 small example, the sign in the front yard was a little crooked. The technician kind of fixed it, and realized the pole was bent and went to his truck to pull out a new sign and made sure it was right. I would have never even noticed. I think some of the "other" reviews wouldn't be happy if the messiah had showed up at their house and did the installation himself. I had numerous requests for customizations and tweaks and every request was met timely. We can't say enough about the fine folks at Vintage (even the support department)! The builder made an EXCELLENT choice in using Vintage as a preferred vendor. We highly recommend Vintage! ” — Chas M. Secure what matters to you. Contact Us to Get Started Contact Information Maryland Office 8220-A Stayton Drive Jessup, MD 20794 Northern Virginia Office 8014 Flannery Court Manassas, VA 20109 Southern Maryland Office 2196 Solomons Island RdSuite 1 Prince Frederick, MD 20678 Toll Free Phone: 877.767.1800 Vintage Interactive Login Follow Us Facebook Twitter LinkedIn YouTube See our reviews on Copyright © 2021 Vintage Security | Website Design by Wood Street, Inc.