Create a personalized and contextualized experience for every guest, across channels Check Out Our LinkedIn Showcase Page Using data to delight The Hospitality Industry is going through unprecedented challenges. The uncontrollable variables that impact the Hospitality industry whether it be the economic slowdown, the global political situation, policies, disruptive new business models, or the recent virus pandemic push hospitality companies to constantly reinvent itself in order to recover, gain and maintain a competitive advantage. Hence retaining guests and ensuring increased repeat business is paramount. Delivering an integrated and personalized guest experience across all channels, while increasing efficiencies by streamlining operations, and leveraging new channels for sales will help the Hospitality sector maximize its revenue potential. This can only happen when Hospitality companies start using guest data to draw meaningful insights and deliver consistent and personalized experiences at each Guest Touchpoint in real-time. Learn More Solutions We offer the best business consulting solutions that not only help you overcome your challenges but also helps you grow. Loyalty and Customer Data Platform ITC Infotech offers Smart Loyalty – an end-to-end, customized solution Smart Chatbots The solution enhances guest experience at every touch point, from the time of booking Services Build powerful systems that draw guests to experience your warm hospitality repeatedly Core Services for PMS, POS and CRS These services guide customers in selecting the right PMS, POS and CRS Global Service Desk Our Global Service Desk is designed to monitor and manage critical business applications Testing Services for PMS, S&C, CRS We provide robust testing frameworks and automation modules Legacy Modernization of Bespoke Tools & Distribution Applications Our consulting service addresses the challenge INFOR Sunsystems for Hospitality The service addresses the lack of integration across property systems Integration Services for Hospitality Systems This service addresses the need for integrated systems and applications integrations. Process Automation Services for Hospitality Our process automation services are designed to help organizations create automation… Why ITC Infotech “Hospitality is all about maximizing “Moments Of Truth” for patrons. We believe rich consumer experiences driven by personalization & platforms of intelligence are the keys to driving success for hoteliers. As hotels transform in the wake of new consumer forces and digital technology adoption, we welcome the opportunity to be a partner in success leveraging our strategic partnerships, the ITC heritage, and deep domain knowledge of hotel processes and systems.” Resources Here’s how ITC Infotech can help your business in optimizing your operations and bringing the reformations in technology. BLOGS CASE STUDIES WHITEPAPERS BROCHURES VIDEOS EXPLORE ALL Who we partner with Get a personalised solution Connect with our experts now By submitting this form I agree to ITC Infotech's Terms Of Use & Privacy Policy SUBMIT COMPANY About Us Awards Covid 19 Employee Centricity Customer Centricity Operational Excellence Partners Locations Careers Social Feed SERVICES CIO 360 Digital Experience Product 4.0 INDUSTRIES Banking & Financial Services Consumer Packaged Goods Healthcare & Life Sciences Hospitality Manufacturing Travel RESOURCES Blogs News Case Studies Whitepapers Brochures Events Videos CONNECT WITH US Corporate Identity Number: U65991WB1996PLC077341 For any queries or grievances, contact Mr. Arijit Ray at contact.us@itcinfotech.com Registered Address: Virginia House, 37 J. L. Nehru Road, Kolkata – 700071, West Bengal, India Corporate Address: No. 18, Gate, 1 & 2, Dodda Banaswadi Main Rd, Maruthiseva Nagar, Bengaluru – 560005 Phone: © 2021, ITC Infotech India Ltd. All rights reserved. Terms & Conditions | Privacy Policy | Compliance | Cookie Policy Cookie Notice We'll assume you're ok with our Cookie Policy, but you can opt-out if you wish. Cookie settingsACCEPT Choose Language »