HOMEABOUT US PARENTS PUPILS COVID-19 ADMISSIONSIT SERVICESNEWSSPIRITUAL LIFEVACANCIESCONTACT Complaints The college’s aim is to set out a procedure in relation to the Education (Independent School Standards) (England) Regulations 2010 for resolving parental concerns and complaints in that it: encourages resolution of problems by informal means wherever possible; is easily accessible and publicised; is simple to understand and use; is impartial; is non-adversarial; allows swift handling with established time limits for action and keeping people informed of the progress; ensures a full and fair investigation by an independent person where necessary; respects people’s desire for confidentiality; addresses all the points at issue and provides an effective response and appropriate redress, where necessary; and provides information to the school’s Senior Leadership Team so that services can be improved. The document below sets out the procedure which should be followed: Complaints Procedure Our responsibility to safeguard and promote the welfare of young people is of paramount importance and we believe that safer students make more successful learners. Key Contacts Contact Complaints LATEST NEWS FOLLOW ON TWITTER FOLLOW ON FACEBOOK SUBSCRIBE TO YOUTUBE CHANNEL All Saints Catholic College Birch Lane, Dukinfield, Cheshire, SK16 5AP Tel 0161 338 2120 Fax 0161 338 9750 Email schooloffice@allsaintscatholiccollege.com Privacy & Cookies Ofsted Compliance Copyright © 2018 All Saints Catholic College Designed by Frog Education | Log in

HOMEABOUT US PARENTS PUPILS COVID-19 ADMISSIONSIT SERVICESNEWSSPIRITUAL LIFEVACANCIESCONTACT Our Vision We are a Catholic community dedicated to providing an excellent education to all of our pupils so that they fulfil their ambitions and exceed their expectations. We work together as a family through mutual respect so that everyone succeeds academically and grows spiritually. LATEST NEWS FOLLOW ON TWITTER FOLLOW ON FACEBOOK SUBSCRIBE TO YOUTUBE CHANNEL All Saints Catholic College Birch Lane, Dukinfield, Cheshire, SK16 5AP Tel 0161 338 2120 Fax 0161 338 9750 Email schooloffice@allsaintscatholiccollege.com Privacy & Cookies Ofsted Compliance Copyright © 2018 All Saints Catholic College Designed by Frog Education | Log in

HOMEABOUT US PARENTS PUPILS COVID-19 ADMISSIONSIT SERVICESNEWSSPIRITUAL LIFEVACANCIESCONTACT Governance Governing Body Multi Academy Trust LATEST NEWS FOLLOW ON TWITTER FOLLOW ON FACEBOOK SUBSCRIBE TO YOUTUBE CHANNEL All Saints Catholic College Birch Lane, Dukinfield, Cheshire, SK16 5AP Tel 0161 338 2120 Fax 0161 338 9750 Email schooloffice@allsaintscatholiccollege.com Privacy & Cookies Ofsted Compliance Copyright © 2018 All Saints Catholic College Designed by Frog Education | Log in