OUT OF POWER: 920.766.5988 General: 920.766.5721 Billing: 920.462.0234 NEWS CONTACT Kaukauna Utilities > About KU ABOUT KU Kaukauna Utilities is a community owned and operated electric and water utility, serving 16,000 customers in the Kaukauna area. The utility provides electric service to the City of Kaukauna and parts of the following: the Villages of Little Chute and Combined Locks, and Towns of Buchanan, Freedom, Holland, Kaukauna, Oneida, Vandenbroek, and Wrightstown. Water service is provided for the City of Kaukauna only. At Kaukauna Utilities, we strive to provide low-cost, reliable service with a friendly, personal touch. Afterall, we are your friends and neighbors who share your values and understand your needs. That’s what makes a local, community-owned utility a valuable asset to citizens and the community. Kaukauna Utilities was founded in 1912 by the citizens of Kaukauna. While a lot has changed, the focus of Kaukauna Utilities has not. Today, Kaukauna Utilities still offers its residents some of the lowest electric rates in state – rates significantly lower than those in territories that are served by investor-owned utilities. Kaukauna Utilities also provides its customers with clean, high-quality water that meets or exceeds all state and federal standards. And, as part of the community, Kaukauna Utilities affords its citizens a voice in its decisions and programs. TO OUR CUSTOMERS As a customer of the utility, you are part owner of our community’s utility company. Because Kaukauna Utilities is municipally owned, you have a voice in the way we do business. We developed our web site to offer you another easy way to do business with us and to serve you the best way we know how. You can also call us at (920) 766-5721 or visit our office at 777 Island Street, Monday through Friday from 7:30 a.m – 4:00 p.m. Kaukauna Utilities takes great pride in our customer service. If you have any comments or suggestions on how this web sit,e or Kaukauna Utilities as a whole, can serve you better, please feel free to contact my office. Jeff Feldt General Manager RELIABLE PUBLIC POWER PROVIDER Kaukauna Utilities has earned a Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service. RP3 DESIGNATION Conservation / Incentive Programs There are a number of incentive programs available for homeowners when you upgrade your appliances, faucets, air conditioning, lighting, toilets, and more. Building a new home? There’s a number of incentives for you, too. FIND INCENTIVES ADDITIONAL RESOURCES LEARN MORE LEARN MORE LEARN MORE Customer Driven, Community Minded, Environmentally Responsible. GET IN TOUCH 777 Island Street PO Box 1777 Kaukauna, WI 54130-7077 Phone: 920.766.5721 Email: kumail@ku-wi.org Hours: Monday - Friday 7:30AM - 4 PM QUICK LINKS MyAccount – View/Pay Bill River Reports Kaukauna Dam Opening Report a Street Light Outage Meeting Agendas & Minutes Start or Stop Service Copyright 2021 Kaukauna Utilities | Privacy Statement HOME/ SITEMAP/ CONTACT