800-369-2111 News Jobs Member Login Outage Map Report Outage Select Page Privacy Policy Tri-County Electric Privacy Policy & GDPR www.tcemc.org This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security and GDPR, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. The following is information concerning the GDPR for any visitors from the EU: The European Union has enacted legislation that governs the way in which privacy is maintained especially for any guests from the EU. Pursuant to that statute, Tri-County Electric (Website Owner) has undertaken a review of the various places in TCEmc.org Site and any content features, services or other offerings that Website Owner may provide in connection with the Site. By using the Site, you consent to the use of your user information in accordance with this Privacy Statement. If you are located in the EU or are covered by the GDPR statute you will be asked to provide clear and affirmative consent to the collection, processing and sharing of your user information via cookies and similar technologies. Site is owned and operated by Tri-County Electric. In tracking the Site navigation and viewership of the Site, an analytic tool is incorporated into the website. This information is stored for a period of 26 months and any PII is deleted at that time. Any white papers or newsletters that a user may voluntarily sign up to receive collects names and email addresses submitted by the user. That information is used to return to the user white papers or newsletters and announcements that have been requested. While white papers are downloaded by Visitors as PDFs, newsletters and announcements will arrive periodically. Visitors may elect to discontinue receipts of these newsletters and announcements by dis-enrolling as any communication is received OR by contacting Website Owner directly. All PII information is removed upon that request. Any Site that incorporates “Forms” create platforms that enable Visitors to voluntarily submit information to Website Owner for use as employment applications, applications for specific service or to submit reviews and feedback to Website Owner. These forms are cleared from the Site monthly. Information from Forms is used by Website Owner to provide the requested services or pursue employment opportunities. This information is considered confidentially submitted by the Visitor to Website Owner and is covered by applicable statutes pursuant to HIPAA, Employment and Labor Law, Credit Application and similar privacy statutes. Additionally, the Software used to establish the Forms is certified as compliant with the GDPR. For all Website Users: What personal information do we collect from the people that visit our blog, website or app? We do not collect information from visitors of our site or other details to help you with your experience. When do we collect information? We collect information from you when you subscribe to a newsletter or enter information on our site. How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To send periodic emails regarding your order or other products and services. Information submitted on online forms is used exclusively for facilitating the user experience. How do we protect your information? Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use ‘cookies’? We do not use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Third-party links Social Media links exist to FaceBook, Linkedin, Youtube and Twitter. Google business page links are available for anyone wanting to write a review of your experience. It should be noted that all information written on Google’s review site or any of the social media sites is public and in no way protected content. Those wanting to receive regular newsletters may choose to provide email addresses and names in a secure Google MailChimp database. Google Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future. California Online Privacy Protection Act CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes: • On our Privacy Policy Page Can change your personal information: • By emailing us How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third-party behavioral tracking? It’s also important to note that we do not allow third-party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions Process orders and to send information and updates pertaining to orders. Send you additional information related to your product and/or service Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. To be in accordance with CANSPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at customerservice@TCEmc.org and we will promptly remove you from ALL correspondence. Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below. www.tcemc.org Telephone: 800.369.2111 Email: customerservice@tcemc.org Address: Tri-County Electric; 405 College Street; Lafayette, TN 37083 Last Edited on 2019-07-11 Login Employment Outage Map Contacts & Directions ADA Privacy & GDPR Policy