Intermediaries Website terms and conditions Personal Savings terms and conditions Business Savings terms and conditions Website terms of use The term "Masthaven" or "us" or "we" refers to the owner of this website, Masthaven Bank Limited, whose registered office is 15-18 Rathbone Place, London, W1T 1HU. Our company is registered in the UK under registration number 09660012. The term "you" or "user" refers to the viewer or user of our website. These website terms of use ("Terms") apply to the entire contents of the website under the domain name www.masthaven.co.uk ("Website") and to any correspondence by email between us and you. Please read the following terms and conditions carefully before using this Website. You may wish to print a copy for future reference. We reserve the right to change these Terms from time to time; this will normally be either when changes in legislation or regulations have taken place or where the content of the Website has been changed significantly. Updated terms of use will be uploaded to our Website. By accessing this Website, you agree to be bound by these Terms, regardless of whether or not you choose to subscribe to any of our updates or marketing materials, or otherwise register your details with us. If you do not accept these Terms, then please do not use this Website. Masthaven may revise these Terms at any time by updating this posting. You should check this Website from time to time to review the current Terms as they are binding on you. 1. WEBSITE ACCESS 1.1 Use of this Website 1.1.1 By accessing any part of this Website, you shall be deemed to have accepted these Terms in full. If you do not accept these Terms, you must leave the Website immediately. 1.1.2 There may be certain areas of the Website that you may not access without registering. You must not attempt to access such areas of the Website without having provided the required registration details. 1.1.3 Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages of this Website. 1.2 Availability of access 1.2.1 Masthaven is under no obligation to ensure that the Website operates continuously and may suspend access to the Website temporarily or permanently without giving notice or reason. 1.2.2 Masthaven will aim to provide reasonable notice before access to the Website is suspended, although this does not constitute an obligation on Masthaven. 1.3 Changes to Website content Masthaven may make changes to the material on the Website, or to the products and prices that may be described on the Website, at any time without notice. The material on this Website may be out of date, and Masthaven makes no commitment to update such material. Information provided on the Website is for information purposes only. 2. RESTRICTIONS ON USERS You must not: 2.1 attempt to gain unauthorised access to the Website or any part of the Website; 2.2 transmit any material: 2.2.1 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data); 2.2.2 which is illegal, threatening, defamatory, abusive, offensive, in breach of confidence or in breach of privacy; 2.2.3 for which you have not obtained all necessary licences and/or approvals; or 2.2.4 which constitutes or encourages conduct that could be considered a criminal offence, could give rise to civil liability or is otherwise contrary to the law of, or infringes the rights of any third party in, the UK or any other country in the world; 2.3 decompile, reverse-engineer or disassemble any part of the Website or its contents or any software used in connection with the Website; 2.4 misuse the Website by hacking, sending or distributing multiple unsolicited junk emails, messages or chain letters, or otherwise interfering with or disrupting the Website; or 2.5 use the Website for any commercial, profit-making or re-sale purposes, including the systematic extraction and/or re-utilisation of any part of the Website or its content. 3. PRODUCTS AND SERVICES Any products or services that we may offer to you from time to time through our Website will be governed by separate terms and conditions. Where there is a conflict between these Terms and the terms and conditions of a particular product or service, those terms and conditions will prevail. 4. WEBSITE CONTENT 4.1 While Masthaven endeavours to ensure that the information on the Website is correct, Masthaven does not warrant the accuracy and completeness of the material on this Website. Masthaven may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and Masthaven makes no commitment to update such material. 4.2 The material on this Website is provided "as is" and does not contain conditions, warranties or other terms of any kind. Accordingly, Masthaven provides material on the Website on the basis that all Website content which might take effect as representations, warranties, conditions or other terms if it were not for this clause, are excluded to the extent permitted by law. 4.3 We do not give investment advice and nothing on our Website should be interpreted as advice or recommendation in relation to any financial product or service whatsoever. 5. EXCLUSION OF LIABILITY 5.1 Masthaven, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of Masthaven's group companies, as well as the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in any way or in connection with: 5.1.1 this Website; 5.1.2 the use, inability to use or the results of use of this Website; 5.1.3 any websites linked to this Website or the material on such websites; 5.1.4 your downloading of any material from this Website or any websites linked to this Website; or 5.1.5 viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website. 5.2 Nothing in these Terms shall exclude or limit Masthaven’s liability for: 5.2.1 death or personal injury caused by our negligence; or 5.2.2 fraud; or 5.2.3 misrepresentation as to a fundamental matter; or 5.2.4 any liability which cannot be excluded or limited under applicable law. 5.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, no liability for such costs lies with us except for where such liability cannot be excluded under applicable law. 6. COPYRIGHT AND INTELLECTUAL PROPERTY 6.1 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by Masthaven or its licensors. Any use of extracts from the Website for any purpose is prohibited, other than in accordance with clause 6.2. If you breach any of the conditions in these Terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website. 6.2 No part of this Website may be reproduced or stored on any other website or included in any public or private electronic retrieval system or service without Masthaven’s prior written permission. 6.3 Any rights not expressly granted in these Terms are reserved. 6.4 Masthaven logos are trademarks of Masthaven Bank Limited or other entities in the same corporate group. All rights not expressly granted in these Terms are reserved. 6.5 All other trademarks appearing on the Website are the property of their respective owners. All rights not expressly granted in these Terms are reserved. 7. USE OF YOUR INFORMATION Please see our Privacy Notice for details of what information we collect from you and how we use this information. 8. LINKS TO THIRD PARTY WEBSITES If we provide links to third party websites on our Website, they are provided solely for your convenience and the content of these websites will not have been reviewed by us. If you use these links, you leave our Website. We are not responsible for the content of such websites and therefore we do not endorse or make any representations about such content. If you access any third party website linked to our Website, you do so entirely at your own risk. 9. GOVERNING LAW AND JURISDICTION These Terms shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 10. CONTACT If you have any questions in relation to our Website or notice any fault in our Website, please call us on 020 7036 2000 or email info@masthaven.co.uk. 020 7036 2000 15-18 Rathbone Place, London, W1T 1HU info@masthaven.co.uk TERMS & CONDITIONS ONLINE SECURITY PRIVACY NOTICE COOKIE POLICY CAREERS MODERN SLAVERY 2021 Masthaven Bank Limited All Rights reserved. Masthaven Bank Limited is a company registered in England & Wales with registration number 09660012. Registered office address 15-18 Rathbone Place, London, W1T 1HU. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Register no. 719354). Your eligible deposits with Masthaven are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UKs deposit guarantee scheme. This limit is applied to the total of any deposits you have. In the unlikely event that anything happens to Masthaven Bank Limited you won’t have to do anything. For information about the full scope of your protection, visit the FSCS website at www.fscs.org.uk. We use cookies to improve our website. Our cookie setting allows “Necessary” cookies. You can choose to turn on other non-essential cookies here. Necessary Statistics Preferences Marketing OK View Cookie Policy