ENGLISH < CHOOSE A GAME: Having a problem with one of our games? Click on one of them to look up our database of known issues and find a solution. We advise having a look at our basic tips below to make sure the most common issues are out of the way. BASIC PC TIPS If you encounter issues when running your game, there are a few things you can check to solve your problem. The following steps usually help fixing most issues players encounter. 1. Does your system meet the specifications required for the game? Please verify the game's system requirements and compare them to your system's specifications. If your system does not meet the requirements, this will most likely be the cause for any performance issue or crash that you may be experiencing. 2. Try to run the game with administrator rights -Right click on the game icon on your desktop or dedicated folder -Select “Run as administrator” 3. Update your video card drivers Make sure the drivers of your graphics card are up to date. They can be downloaded from the manufacturer's website: • NVIDIA • AMD 4. Verify your game files From the Epic Games Store Make sure that your game files have been properly downloaded and installed from the Epic Games Store by following the steps described on the Epic Games Store Support Center. From Steam Make sure that your game files have been properly downloaded and installed from the Steam store by following the steps described on Steam. 5. Disable background applications Before launching the game, make sure no other software is running (web browser, chat software, music player, etc). 6. Make sure your operating system is up to date Check for Windows updates and install all pending items. You can find out all details in this official Microsoft article. CONNECT WITH US: PRESS CONTACT US TERMS OF USE LEGAL INFO CONFIDENTIALITY CAREERS © 2021 Quantic Dream. Quantic Dream and the Quantic Dream logo are trademarks of Quantic Dream.