(+372) 622 8300 estel@tet‑estel.com Send request After-sales Service We care about our customer, hence pay a very careful attention to after-sales service. Managers of TET Estel provide regular equipment monitoring to check its required specifications degree concordance and, in turn, to secure Customer satisfaction. Each customer has a personal manager, which can be reach for consulting via phone or email. To ensure quality of products maintenance and warranty processes, TET Estel enterprise established a list of the following important activities: Spare parts set, supplied with the equipment, regular update and optimisation; Working equipment ultimate repair-on-a-field kits constant availability; Equipment installation, maintenance and commissioning field works protocol introduction; TET Estel equipment maintenance and repair field operation teams formation and training; Debugging feedback channels on supply, installation and equipment working condition during warranty and post-warranty period on a contractual basis; Providing rapid response and eliminating products inconsistencies to technical requirements, identified during transportation, storage, installation and operation period; Claims and warranty works organization and management. All requests and claims will be responded ASAP. We admire our clients and appreciate your time. Portfolio 2021 Unique equipment for the Titanium industry. Complex supply of power units for DC arc furnaces. 2014 The world's most powerful electric locomotive 4ЭС5К. Supply of reversible converters VIU 4000 2М. View portfolio Service contact information: Phone : +372 622 8321 Fax : (+372) 622 8301 service@tet-estel.com Send request EXPERIENCE • SCIENCE • QUALITY Tallinna Elektrotehnika Tehas «Estel» AS Kuuli 6, Tallinn 13619, Estonia Phone: (+372) 622 8300 Fax: (+372) 622 8301 estel@tet-estel.com Products Services Portfolio News Media Career Certified Quality ISO certificates Credit rating EU partners