Speedy access to GPs 24/7 and money back for your everyday healthcare. Explore our health plans Making it easy for you and your family to stay healthy Health plans from £7.50 a month Our health plans offer fast, easy and stress-free health cover, with quick claim payments. Plus round-the-clock virtual access to a GP, and mental health counselling whenever you need it. So you can keep enjoying all the things you love. View health plans Dental plans from £9.55 a month Our dental plans offer cover for the day-to-day, and the unexpected, all in one plan. Take a preventative and affordable approach to oral health, with peace of mind for unforeseen accidents or emergencies. View dental plans Our Simplyhealth Plan From as little as £7.50 a month, you get: 24/7 online GP appointments 24/7 counselling and advice services Plus money back towards physio and osteo costs Watch our short video to discover how you and your family can be supported with a Simplyhealth Plan. Dentaid partnership RFU partnership By continuing you are agreeing to our use of cookies. For details about cookies, how we use them and how to manage them please read our cookie policy linked-in icon facebook icon instagram icon twitter icon youtube icon © Simplyhealth 2021. All rights reserved. Legal Modern slavery Privacy FAQs Complaints data Cookies Accessibility Press Careers Sitemap Live chat: Ask our digital assistant

Simplyhealth Complaints Publication Report Firm name: Simplyhealth Access Group: N/A Other firms included in this report: N/A Period covered in this report: 1 January - 30 June 2021 Brands/Trading names covered: Simplyhealth, Simplyhealth Access and Denplan Number of complaints opened per 1000 policies in force Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main cause of complaints opened Banking Home finance General insurance pure protection 0.78 1,839 1,939 22% 78% 35% Product Performance/features Decumulation, life and pensions Investments What this means Between 1 January and 30 June 2021, we received 1839 complaints. This represents complaints from less one percent of our customer base. 1939 complaints have been closed with 35% being resolved in the customer's favour. The FCA requires Simplyhealth and other financial services organisations to resolve complaints within eight weeks. Simplyhealth closed 100% of complaints within the eight week timeframe. We only offer general insurance products, which is why some of the boxes in the above table are blank. Our complaints process We may not always get it right, but we're determined to improve. You can refer to our complaint process below. Find out more By continuing you are agreeing to our use of cookies. For details about cookies, how we use them and how to manage them please read our cookie policy linked-in icon facebook icon instagram icon twitter icon youtube icon © Simplyhealth 2021. All rights reserved. Legal Modern slavery Privacy FAQs Complaints data Cookies Accessibility Press Careers Sitemap