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Please use the QLESS App. Download for Android or Apple. Or click here to make an appointment in our Riverside office. Click here to make an appointment in our Desert office. The Riverside County Transportation & Land Management Agency has two offices to serve the public. Each office provides an array of in-person services with representatives from the Building and Safety, Planning, and Transportation Departments. Information for these departments can be obtained at any office. You may also see our online services section to see what services are provided over the internet. Riverside Permit Assistance Center Phone List: Please use the following phone numbers for department specific inquiries: TLMA Building & Safety: (951) 955-1800 Option 5 Environmental Health: (951) 955-8980 Fire: (951) 955-4777 Flood Control: (951) 955-1200 Planning: (951) 955-3200 Code Enforcement: (951) 955-2004 Transportation: (951) 955-6790 Fax: (951) 955-1806 Office Administrative Staff Jorge Caballero, Regional Office Manager Hours of Operation: Still conducting business through PLUS Online, phone calls, and emails during these hours. 7:30 a.m. to 5:00 p.m. Monday through Thursday 8:00 a.m. to 5:00 p.m. Fridays Physical Address Riverside Permit Assistance Center County Administrative Center (Riverside) 4080 Lemon Street, 9th Floor Riverside, CA 92502-1629 (951) 955-1800 Mailing Address: P.O. Box 1629 Riverside, CA 92502-1629 CLICK TO VIEW MAP AND GET DIRECTIONS Desert Permit Assistance Center Phone List: Please use the following phone numbers for department specific inquiries: TLMA Building & Safety: (951) 955-1800 Option 5 Coachella Valley Water district (stormwater): (760) 398-2651 Environmental Health: (760) 863-7570 Fire: (760) 863-8886 Flood, Riverside County: (951) 955-1210 Planning: (760) 863-8277 Code Enforcement: (760) 393-3344 Transportation: (760) 863-8267 Office Administrative Staff Elizabeth Marquez, Regional Office Manager Hours of Operation: Still conducting business through PLUS Online, phone calls, and emails during these hours. Question, please call: 760-863-8271 Palm Desert Appointment Line: 760-863-7536 7:30 a.m. to 5:00 p.m. Monday - Thursday 8:00 a.m. to 5:00 p.m. Fridays Physical Address & Mailing Address Desert Permit Assistance Center 77588 El Duna Ct Suite H Palm Desert, CA 92211 (760) 863-8271 CLICK TO VIEW MAP AND GET DIRECTIONS PLUS Online Links and Contact Information: PLUS Online Public Portal RivCoPLUS.ORG User Guides and Other Support RCTLMA.org/PLUS/ For help contact us at PLUSAssist@rivco.org Office Administrative Staff Dianna Ross, Regional Office Manager Hours of Operation: PLUS Online is available 24/7. However, new registrations, applications, and the help line will only be serviced during business hours. 7:30 a.m. to 5:00 p.m. Monday - Thursday 8:00 a.m. to 5:00 p.m. Fridays Credit Card Payments The County of Riverside accepts Visa, MasterCard, Discover & American Express for all transactions. Riverside County has contracted with Heartland Payment Systems to accept Credit Card payments. As part of our agreement, Heartland will charge a 2.28% additional per-transaction service fee effective October 1, 2018. Please note: Credit cards will be processed twice; once for permit fees and a second time for the 2.28% service fee. Please note that Riverside County does not receive any portion of this service fee. Payments can be made over the phone or at the Desert and/or Riverside Office. You can contact our cashier at: 760-863-7735 to complete your credit card transactions. ** Please have all project/permit information ready. Additionally, most payments that have been invoiced can be paid online by Credit Card or e-Check, if you are registered and the associated billing contact. CREDIT CARD REFUND POLICY: Applicants will be refunded on duplicate payments or payments made in error ONLY. Last Updated 10/01/2018 Introducing PLUS Onilne Introducing PLUS Online The public portal to the Riverside County Public Land Use System (PLUS). Resources County of Riverside TLMA Home Building & Safety Code Enforcement Environmental Programs Planning Transportation Services Counter Services Quick Links RFP's/RFQ's Useful Links Online Services TLMA Online Document Search Tool Connect TLMA Assistance Center: (951) 955-1800 Hours of Operations: 8:00 am to 5:00 pm Monday through Friday Terms Of Use | Privacy Statement Copyright 2021 by Riverside County Transportation & Land Management Agency