BROWSE BY PRACTICE Select... Analytics & Business Intelligence (BI) Business Planning & Execution Contact Center & Customer Experience Management Enterprise Mobility & Collaboration Financial Management & GRC Global Supply Management Human Capital Management Information Technology IT Security Manufacturing Marketing Effectiveness & Strategy Product Innovation & Engineering Retail & Consumer Markets Sales Effectiveness & Strategy Service Management Supply Chain Management SUPPLY CHAIN MANAGEMENT In today's global marketplace, effective supply chain management is seen as a significant competitive advantage for the enterprise that conducts robust supply chain planning activities to create a supply chain strategy that includes cost reduction elements, delivers increased efficiencies, and provides end-to end visibility throughout to allow constant adjustment to meet global trade conditions. This practice area covers domestic and global end-to-end views of the Supply Chain across all verticals. Additional topics include Planning, Execution and Collaboration from strategy to outsourcing and third party solutions across B2B and B2C business segments. BRYAN BALL Vice President, Principal Analyst BOB HEANEY Research Director, Principal Analyst FEATURED RESEARCH BOB HEANEY | SUPPLY CHAIN MANAGEMENT Is Your Omni-Channel Strategy Driving Your Customers to Shop a Competitor? Prescriptive Optimization: Linking Costs and Events for Improved P&L Mobile Event and Labor Management Systems- The Warehouse LATEST RESEARCH Author: Bryan Ball SMARTBITE | SEPTEMBER 2015 Source-to-Pay: Best-in-Class Performance Advantage The metric comparisons listed show the performance advantage held by the Best-in-Class as compared to All Others across the Source-to-Pay processes, which tie the upstream and downstream processes together into "one stream." Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney KNOWLEDGE BRIEF | SEPTEMBER 2015 Digital Economy in Wholesale: Customers, Suppliers & The Workforce Wholesale companies are launching websites and order portals to address new order types under B2B/B2C convergence. By realizing the importance of integrating workflows and technology to address each stakeholder -customer, supplier and the workforce – leading companies are transforming and reengineering and finding hidden ROI in cash to cash conversion... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bryan Ball RESEARCH REPORT | SEPTEMBER 2015 Best-in-Class Inventory Profile: Key Drivers Behind Superior Results This report examines the inventory profile for Best-in-Class companies compared to All Others, as well as their respective service levels, and identifies the key inventory management capabilities that differentiate the Best-in-Class from All Others. Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney CASE STUDY | JULY 2015 Mobile Event and Labor Management Systems- Direct Store Delivery This is the second of two case studies. It higlights the advantages of mobility and labor management systems at the store level. Douglas Companies completed a large expansion to its Conway facility, closing two other DCs in the process. It consolidated its entire distribution operation, which handles around 7,300 products from freezer items to... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney RESEARCH REPORT | JULY 2015 Omnichannel Retail Mobility: Align Merchandising, DC & Store Logistics Forty-two percent of retail respondents identified customer expectations of a unified shopping experience as a top pressure. Consumers' expectations of an “anytime, anywhere” retail experience puts tremendous strain on retailers' merchandising and marketing efforts. Retailers now need to ensure that their teams are aligned to offer a seamless and... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney RESEARCH REPORT | JULY 2015 Transportation Optimized: Cloud-based Shipper/Carrier Collaboration and Dock Scheduling The growth and complexity of today’s end-to-end supply chain is driving renewed focus on optimizing transportation cost and service for North American Domestic Shippers. Up to 92% of Chief Supply Chain Officers indicate that they have or will be looking for cloud-based collaborative solutions. This represents a call to action. We examine the pressures,... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney SMARTBITE | JULY 2015 Leader Advantage: Cloud-Ready Dock and Transportation Success As cloud-based transportation solutions continue to grow in relevance and popularity. Leading companies are answering the call — they are optimizing dock scheduling, domestic transportation, and financial settlement activities. Leaders are investing in technology at twice the rate of Followers, and by becoming more automated and integrated in... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney SMARTBITE | JULY 2015 5 Key Steps to Build a Cloud-ready Supply Chain for your Organization The omni-channel world we live in requires online, cloud-ready orchestration of events and activities across an increasingly multi-party end-to-end supply chain. Over 66% of customers prefer that devices be web-enabled and cloud-ready, capable of “perpetually utilizing device-to-cloud-connectivity and up to 55% customers desire that a wide range of... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney SMARTBITE | JULY 2015 Performance Advantages of Cloud-Based Supply Chain Orchestration New online eCommerce flows and customer interactions make or break today’s device-to-cloud connected customer experience. The most automated have transformed business processes and understand B2B/B2C customers, channels, and costs. Leading wholesalers (top 30% studied) successfully invest in customer-driven capabilities to support their omni-channel... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney RESEARCH REPORT | JULY 2015 Cloud-based Supply Chain Orchestration and Execution in an Omni-channel World Today’s customer-connected era demands tight integration as well as collaborative systems and processes to orchestrate events and activities across the multi-party end-to-end supply chain. The omni-channel customer mandate implies “order from anywhere, fulfill from anywhere, and return to anywhere”. To address this challenge we present 5 Key Steps to... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bob Heaney RESEARCH REPORT | JULY 2015 Event-Driven Paperless Warehousing: Voice Users Speak Out 92% of all companies are looking to enhance or acquire a more dynamic, interactive paperless and voice warehouse processes. 42% of the companies surveyed claim to have upgraded voice hardware or refreshed their voice technology. With costs down and savings up, the rewards can be healthy. Voice users are continuing to invest in the technology at... Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bryan Ball SMARTBITE | JUNE 2015 S&OP Key Performance Indicators: Identifying the Next Steps The Key Performance metrics shown in this comparison list are indicative of the core processes affecting S&OP and point the way to the next step for improvement. Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bryan Ball KNOWLEDGE BRIEF | JUNE 2015 S&OP KPI's: What the Best-in-Class Measure to improve Their Process This report examines the key performance indicators (KPI's) that the Best-in-Class have in place, versus the competition, to provide direction for issues that should be addressed for the S&OP process to continuously move forward. Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bryan Ball SMARTBITE | JUNE 2015 S&OP: Beyond the Demand/Supply Match - Best-in-Class Maturity Edge The demand/supply matching process, as an integral part of the S&OP process, is a point where many companies plateau. The process comparisons cover where the Best-in-Class companies have been able to achieve a higher maturity level. Practice(s): SUPPLY CHAIN MANAGEMENT Author: Bryan Ball RESEARCH REPORT | JUNE 2015 S&OP: Beyond the Demand/Supply Match – A Journey, Not a Destination This report explores the next steps to maturity for the S&OP process beyond the demand/supply matching process, a point where many companies plateau. We examine the advantages in processes, technology and organizational involvement that Best-in-Class companies have in place for their S&OP process, moving them to the next level of performance. Practice(s): SUPPLY CHAIN MANAGEMENT SEARCH RESEARCH COMMUNITY SURVEYS ANALYSTS ABOUT US MARKETING SERVICES EVENTS BLOG REGISTER | LOGIN MARKETING SERVICES MY ACCOUNT CONTACT CAREERS LINKEDIN TWITTER FACEBOOK GOOGLE+ © Copyright 2015 Aberdeen Group, All rights reserved. Privacy Statement & Cookies Terms of Use