Dear customers, before you proceed, we advise that you clear your browser cache first for a better experience. x Contact Us Careers Online Banking Privacy & Usage Privacy Policy Conditions of Use Social Media Guidelines Commitment to Privacy At Farm Credit of New Mexico, we are committed to maintaining the confidentiality of financial and other non-public information about our customers and other users of our websites. As a matter of corporate policy, we have implemented procedures, systems and controls at the association designed to safeguard private information and prevent its disclosure to unauthorized parties. This Privacy Policy describes the types of information we collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting and disclosing that information. Security of Personal Information We maintain strict security standards and procedures to help prevent unauthorized access to confidential information. We also incorporate physical and electronic safeguards and make every effort to protect the security of personal information. Our website is hosted on secure servers. Any information collected by us is stored in private files behind a firewall designed to protect confidential information by denying unauthorized access by unauthorized users. We have policies and procedures in place to govern the proper handling of information and train our employees on their responsibility to protect confidential information. We may use third-party suppliers and/or service providers to facilitate our services. We do not authorize these suppliers or service providers to retain, disclose or sell information we collect to others. Information You Provide to Us The information we collect on or through our website may include: Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, submitting an application for employment, whether on the website or via email, posting material, or requesting further services or information. We may also ask you for information when you report a problem with our website. Records and copies of your correspondence (including email addresses), if you contact us. Your responses to surveys that we might ask you to complete for research purposes. Details of transactions you carry out through our website and of the fulfillment of your transactions. You may be required to provide financial information before placing an order through our website. Your search queries on the website. Any other information you provide to us. You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the website, or transmitted to other users of the website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Information We Collect Through Automatic Data Collection Technologies As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including: Details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access and use on the website. Information about your computer and internet connection, including your IP address, operating system and browser type. The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to: Estimate our audience size and usage patterns. Store information about your preferences, allowing us to customize our website according to your individual interests. Speed up your searches. Recognize you when you return to our website. The technologies we use for this automatic data collection may include: Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies. Web Beacons. Pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that could permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. Third-party Use of Cookies and Other Tracking Technologies Some content or applications, including advertisements, on the website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. Security and Intrusion Detection To ensure the security and availability of the Farm Credit of New Mexico owned and managed websites, we employ several solutions to monitor network traffic and server loads, and to identify unauthorized attempts to access or damage the site. Unauthorized attempts to access, alter, or damage this site are strictly prohibited, and may be punishable under law. The safety and securoty of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask that you notshare your password with anyone. We urge you to be careful about giving out information in public areas of the website like message boards. The information you share in public areas may be viewed by any user of the website. Unfortunately, the transmission of information via the internet is not completely safe. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. Disclosure of Your Information We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy: To our subsidiaries and affiliates. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Association’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Association about our website users is among the assets transferred. To fulfill the purpose for which you provide it. For any other purpose disclosed by us when you provide the information. With your consent. We may also disclose your personal information: To comply with any court order, law or legal process, including, in response to any government or regulatory request. Consistent with State and Federal laws and regulations that may require us to disclose confidential information in certain situations. Such situations include requests from law enforcement agencies or criminal or civil legal proceedings. In addition, as required by federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify the identity of individuals and organizations with which we do business. To enforce or apply our Conditions of Use. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Association, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. External Links Links to third party websites on this site are provided solely as a convenience to you. If you use these links, you will leave this site and our Privacy Policy is no longer in effect. >Farm Credit of New Mexico does not endorse, sponsor, or otherwise have any control over the operation or the contents of third-party websites accessed through this website. Farm Credit of New Mexico is not responsible for, and assumes no liability associated with, the practices employed by third-party website owners. Your browsing and interaction on any other websites, including websites which have a link on the Farm Credit of New Mexico website, is subject to that third-party website’s own rules and policies. Please read over those rules and policies before proceeding. Effective Date The policy was last modified on 11/17/2016. Changes to Association’s Privacy Policy We may revise and update this Privacy Policy from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access and use of the website thereafter. If we decide to change our Privacy Policy, we will post the revisions here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy so you are aware of any changes as they are binding on you. Questions If you have questions regarding this Privacy Policy, please e mail your questions by using the Contact Us link. You may also request information about our disclosure of personal information as explained in this Privacy Policy by using the Contact Us link, or by writing us at: PO Box 94330, Albuquerque, NM, 87199, C/O webmaster. Conditions of Use The following Conditions of Use must be strictly adhered to and must appear on all Association websites: These Conditions of Use were last modified on 11/17/2016. Welcome – Every time you access or use this website, you agree that you are bound by, and accept in full, the following conditions: Privacy You agree to abide by the term of our Privacy Policy. Site Security You agree not to violate or attempt to violate the security of this website. Use of Website You may use the website only for lawful purposes and in accordance with these Conditions of Use. You agree not to use the website: (a) in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the United States or other countries), (b) to impersonate or attempt to impersonate Association, an Association employee, another user, or any other person or entity, or (c) to engage in any other conduct that that restricts or inhibits anyone’s use or enjoyment of the website, or which, as determined by Association, may harm Association or users of the website or expose them to liability. Modifications Farm Credit of New Mexico may at any time make modifications, changes, and alterations to the contents of this website, including these Conditions of Use, without prior notice. You are responsible for regularly reviewing these Conditions of Use. Your continued use of this website following any modifications, changes, or alterations shall constitute your acceptance of such modifications, changes, or alterations. Copyright All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, and all compilations thereof, are the property of Farm Credit of New Mexico or its strategic partners and are protected by United States and international copyright laws. You may not, for commercial or public purposes, copy, modify, distribute, transmit, display, reproduce, transfer, resell, or republish any of the contents of this website without the prior written consent of Association, which consent may be withheld in Association’s sole discretion. Trademarks “Farm Credit of New Mexico,” and other marks indicated on our site, are trademarks of Farm Credit of New Mexico or its strategic partners. Farm Credit of New Mexico and its strategic partners’ graphics, logos, page headers, button icons, scripts, taglines and service names are trademarks or trade dress of Farm Credit of New Mexico or its strategic partners. Farm Credit of New Mexico’s or its strategic partners’ trademarks and trade dress may not be used in connection with any product or service that is not Farm Credit of New Mexico’s or its strategic partners’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Farm Credit of New Mexico or its strategic partners. Confidential Information Information provided by the Association is intended solely for the use of the intended recipient(s) and may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not the intended party for this information, please notify the Association, and delete it from your system. Indemnification You agree to defend, indemnify, and hold Farm Credit of New Mexico harmless, its subsidiaries, affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns, from and against any and all claims, liabilities, damages, judgments, awards, losses, costs and expenses, including attorneys’ fees, arising out of or related to your violation of these Conditions of Use, any use of this website’s contents, services and products other than as expressly authorized in these Conditions of Use or your use of any information obtained from this website. Governing Law These Conditions of Use shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to any conflicts of law rule that would require the application of the law of any other jurisdiction. Venue Disputes arising from the use of this website shall be exclusively subject to the jurisdiction of the United States District Court for the District of New Mexico and the courts of the State of New Mexico. Social Media Guidelines FCNM (Farm Credit of New Mexico) is pleased to participate and engage with our various stakeholders on a number of social media channels, including Facebook, Twitter, YouTube, LinkedIn and others. To ensure a superior experience for all participants, please respect and adhere to the following guidelines: We ask that all users be transparent in their posting and disclose any relevant relationships or affiliations as appropriate. Content posted by visitors on FCNM channels does not reflect the positions or policies of FCNM. FCNM reserves the right to remove or report any content deemed inappropriate or offensive and to block individuals or organizations that post said content. To avoid having your content removed or reported: Be conscientious about the content you are posting and avoid content that is off-topic, offensive, inaccurate, libelous or otherwise misleading. Respect contractual agreements or any local, state or federal law. Do not post obscene, explicit, racial or otherwise offensive content, and be aware that some content may be perceived as abusive, hateful, or defamatory regardless of intent. Do not post advertising or spam (e.g., inappropriate or irrelevant referral links and links intended to drive traffic for monetary gain or the selling of products or services). While we are eager to provide our customers with prompt, friendly and helpful service, our social media channels are not intended to serve as a customer service resource. If you are in need of immediate assistance or for all other customer-related inquiries, please visit the Contact Us page of our website for a complete list of resources. When visiting any Farm Credit of New Mexico social media channels, visitors will be subject to the Terms and Conditions of Farm Credit of New Mexico’s privacy policy as well as the general terms of use for each specific channel. In addition, Farm Credit of New Mexico urges all users of its corporate social media channels to remain vigilant about security and to keep the following in mind: Electronic information. Think twice before entering confidential information on a computer at a public location, such as a library or internet cafe. Make sure your personal computer and Smart Phones are password protected. Avoid accessing your bank accounts at Internet cafes or from public Wi-Fi hotspots. Public internet connections that you find in airports, hotels, coffee shops and internet cafes typically do not have the level of security necessary to protect your sensitive financial information. Email Security. Email sent over the internet can be intercepted by others. It also can be used to send damaging software that can infect your computer. Do not click on links from unknown sources. Think twice before sending confidential information (credit card numbers, Social Security Numbers, PIN’s) in an email. Do not open attachments from unknown sources. Phishing. Don’t fall prey to fraudsters “phishing” to steal your personal and financial information. If unsure of any request you receive via email or telephone contact the sender by calling them with a number you already have. Do NOT click on the link or open any attachment in an email you believe to be suspicious and delete the message. Do NOT provide sensitive information as part of an unsolicited phone call. Social Media Guidelines FCNM (Farm Credit of New Mexico) is pleased to participate and engage with our various stakeholders on a number of social media channels, including Facebook, Twitter, YouTube, LinkedIn and others. To ensure a superior experience for all participants, please respect and adhere to the following guidelines: We ask that all users be transparent in their posting and disclose any relevant relationships or affiliations as appropriate. Content posted by visitors on FCNM channels does not reflect the positions or policies of FCNM. FCNM reserves the right to remove or report any content deemed inappropriate or offensive and to block individuals or organizations that post said content. To avoid having your content removed or reported: Be conscientious about the content you are posting and avoid content that is off-topic, offensive, inaccurate, libelous or otherwise misleading. Respect contractual agreements or any local, state or federal law. Do not post obscene, explicit, racial or otherwise offensive content, and be aware that some content may be perceived as abusive, hateful, or defamatory regardless of intent. Do not post advertising or spam (e.g., inappropriate or irrelevant referral links and links intended to drive traffic for monetary gain or the selling of products or services). While we are eager to provide our customers with prompt, friendly and helpful service, our social media channels are not intended to serve as a customer service resource. If you are in need of immediate assistance or for all other customer-related inquiries, please visit the Contact Us page of our website for a complete list of resources. When visiting any Farm Credit of New Mexico social media channels, visitors will be subject to the Terms and Conditions of Farm Credit of New Mexico’s privacy policy as well as the general terms of use for each specific channel. In addition, Farm Credit of New Mexico urges all users of its corporate social media channels to remain vigilant about security and to keep the following in mind: Electronic information. Think twice before entering confidential information on a computer at a public location, such as a library or internet cafe. Make sure your personal computer and Smart Phones are password protected. Avoid accessing your bank accounts at Internet cafes or from public Wi-Fi hotspots. Public internet connections that you find in airports, hotels, coffee shops and internet cafes typically do not have the level of security necessary to protect your sensitive financial information. Email Security. Email sent over the internet can be intercepted by others. It also can be used to send damaging software that can infect your computer. Do not click on links from unknown sources. Think twice before sending confidential information (credit card numbers, Social Security Numbers, PIN’s) in an email. Do not open attachments from unknown sources. Phishing. Don’t fall prey to fraudsters “phishing” to steal your personal and financial information. If unsure of any request you receive via email or telephone contact the sender by calling them with a number you already have. Do NOT click on the link or open any attachment in an email you believe to be suspicious and delete the message. Do NOT provide sensitive information as part of an unsolicited phone call. External Links Links to third party websites on this site are provided solely as a convenience to you. If you use these links, you will leave this site and our Privacy Policy is no longer in effect. Association does not endorse, sponsor, or otherwise have any control over the operation or the contents of third-party websites accessed through this website. Association is not responsible for, and assumes no liability associated with, the practices employed by third-party website owners. Your browsing and interaction on any other websites, including Association websites which have a link on the website, is subject to that third-party Website’s own rules and policies. Please read over those rules and policies before proceeding. Waiver and Severability No waiver by the Association of any term or condition set forth in these Conditions of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Association to assert a right or provision under these Conditions of Use shall not constitute a waiver of such right or provision. To the extent any portion of these Conditions of Use is determined to be unenforceable by a court of competent jurisdiction, such portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and these Conditions of Use, as so modified, shall remain in full force and effect. Disclaimer of Reliance on Information Posted THE INFORMATION PRESENTED ON OR THROUGH THIS WEBSITE IS MADE AVAILABLE SOLELY FOR GENERAL INFORMATION PURPOSES. ASSOCIATION DOES NOT WARRANT THE ACCURACY, COMPLETENESS, TIMELINESS, OR USEFULNESS OF THIS INFORMATION, NOR DO WE WARRANT ANY RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, THE WEBSITE, OR THE INFORMATION CONTAINED THEREIN, AND WE EXPRESSLY DISCLAIM LIABILITY FOR ERRORS OR OMISSIONS IN ANY INFORMATION PRESENTED ON OR THROUGH THIS WEBSITE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK. ASSOCIATION DISCLAIMS ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS. THIS WEBSITE MAY INCLUDE CONTENT PROVIDED BY THIRD PARTIES, INCLUDING MATERIALS PROVIDED BY OTHER USERS, BLOGGERS AND THIRD-PARTY LICENSORS, SYNDICATORS, AGGREGATORS AND/OR REPORTING SERVICES. ALL STATEMENTS AND/OR OPINIONS EXPRESSED IN THESE MATERIALS, AND ALL ARTICLES AND RESPONSES TO QUESTIONS AND OTHER CONTENT, OTHER THAN THE CONTENT PROVIDED BY THE ASSOCIATION, ARE SOLELY THE OPINIONS AND THE RESPONSIBILITY OF THE PERSON OR ENTITY PROVIDING THOSE MATERIALS. THESE MATERIALS DO NOT NECESSARILY REFLECT THE OPINION Disclaimer of Warranty THIS WEBSITE IS PROVIDED BY FARM CREDIT OF NEW MEXICO ON AN “AS IS” AND “AS AVAILABLE” BASIS. FARM CREDIT OF NEW MEXICO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR ANY LINKED WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE OR ANY LINKED WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE OR ANY LINKED WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FARM CREDIT OF NEW MEXICO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. FARM CREDIT OF NEW MEXICO DOES NOT WARRANT THAT THIS WEBSITE OR ANY LINKED WEBSITE, ITS OR ANY LINKED WEBSITES’ SERVERS, OR E MAIL SENT FROM FARM CREDIT OF NEW MEXICO OR ANY LINKED WEBSITE ARE FREE OF VIRUSES, DESTRUCTIVE CODE, OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES PROVIDED HEREUNDER, WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. Limitation of Liability IN NO EVENT WILL FARM CREDIT OF NEW MEXICO OR ITS SUBSIDIARIES, AFFILIATES, LICENSORS OR SERVICE PROVIDERS, OR THEIR RESPECTIVE EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS (“REPRESENTATIVES”) BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, LOSSES OR EXPENSES, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS WEBSITE OR ANY LINKED WEBSITE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF FARM CREDIT OF NEW MEXICO, OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES, OR EVEN IF SUCH DAMAGES WERE FORESEEABLE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, FARM CREDIT OF NEW MEXICO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. FARM CREDIT OF NEW MEXICO DOES NOT WARRANT THAT THIS WEBSITE OR ANY LINKED WEBSITE, ITS OR ANY LINKED WEBSITES’ SERVERS, OR E MAIL SENT FROM FARM CREDIT OF NEW MEXICO OR ANY LINKED WEBSITE ARE FREE OF VIRUSES, DESTRUCTIVE CODE, OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES PROVIDED HEREUNDER, WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED. Effective Date The policy was last modified on 11/17/2016. Changes to these Conditions of Use We may revise and update these Conditions of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the website thereafter. If we decide to change our Conditions of Use, we will post the revisions here. As we may make changes at any time without notifying you, we suggest that you periodically consult these Conditions of Use so you are aware of any changes as they are binding on you. Entire Agreement The Conditions of Use, Privacy Policy, and Social Media Guidelines, and any other policies or conditions referenced, listed, or linked to, therein, constitute the sole and entire agreement between you and Association with respect to the website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the website. Questions If you have questions regarding these Conditions of Use, please e mail your questions by using the Contact Us link, or by writing to us at: PO Box 94330, Albuquerque, NM, 87199, C/O webmaster. © 2020 FARM CREDIT OF NEW MEXICO Designed by SIARZA SOCIAL DIGITAL Privacy Policy Equal Credit Opportunity Equal Housing Lender Se Habla Español Whistleblower Security Online Banking Agreement & Disclosures