Pinergy LOGIN TOP-UP HELP & SUPPORT For Business For Home News Customer Information Promo Terms PAGES IN THIS SECTION Terms & Conditions Tariffs Moving home Covid 19 Privacy Policy EAB Fuel Mix Customer Charter Vulnerable Customers Code of Practice Code of Practice Non Household Social Media Guidelines Promo Terms ENERGY 100 ENERGY 100:10 ENERGY 100:20 SEE THE DIFFERENCE 20.20 – 20 LED BULBS & €20 CREDIT WIN FREE ELECTRICITY FOR #FAMILYOFFANS BLACK FRIDAY ONLINE OFFER : 50% DISCOUNT OFF UNIT RATE EVERY WEEKEND FOR 2 YEARS. FREE ELECTRICITY ON FRIDAYS FOR YOUR ELECTRIC VEHICLE WIN FREE ELECTRICITY FOR YOUR ELECTRIC VEHICLE FOR A YEAR FLASH COMPETITION: SHARE YOUR ENERGY FOR MUNSTER AND WIN TICKETS TO THE HEINEKEN CUP QUARTER FINAL WIN FREE ELECTRICITY FOR A YEAR WITH MUNSTER RUGBY SUPPORTERS CLUB ENGAGE WITH YOUR ENERGY: €100 APP REWARDS PROGRAMME TERMS & CONDITIONS TERMS & CONDITIONS FOR COMPETITION TO WIN AN LED RETROFIT OF YOUR FARM MUNSTER FAN OFFER 16 LED BULBS & €16 CREDIT MUNSTER SEMI-FINALS APRIL 2018 COMPETITION T&CS Pinergy Commercial Pass-Through Charges All GAA Competition – Win free electricity for a year These terms are in addition to the generic Pinergy competition Terms and Conditions. The winner must become a Pinergy customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. The maximum value of the prize is electricity from Pinergy to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. The prize is limited to €1,200 or 1 year, whichever comes first. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the follow and share instructions described on All GAA’s social media channels. No cash alternative will be awarded in lieu of stated prize(s). If, due to circumstances beyond its control, a prize becomes unavailable Pinergy and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in Pinergy T&Cs https://pinergy.ie/terms-conditions/ Easter Egg Hunt! – Win one of three €100 One for All vouchers A. Prizes available to successful Easter Egg Hunt quiz entrants who complete the questions and register their contact details on Pinergy.ie during April 1st 2021 until midnight on April 5th 2021. 3 prize winners will be chosen to receive €100 in the form of a One for All vouncher. All actions must be taken to qualify. B. These terms are in addition to the generic PINERGY competition Terms and Conditions. C. No cash alternative will be awarded in lieu of stated prize(s). D. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must completed the Easter Egg Hunt in our chatbot Wattson and register their contact details within the allotted time period as outlined in point A. E. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. Pinergy One Three North Offer : Win a Kuma Electric Bike when signing up to Pinergy Home Electricity A. Offer available to selected PINERGY customers only who sign up for Pinergy residential electricity with a 12 month contract from 12.01am on 1stDecember 2020 until midnight on the 31st January 2021. PINERGY prepayment charge and Standing Charges remain at standard. B. These terms are in addition to the generic PINERGY competition Terms and Conditions. C. No cash alternative will be awarded in lieu of stated prize(s). D. The prize winner will be selected by lottery for qualifying entrants. To qualify contestants must complete the sign up process within the allotted time period as outlined in point A. E. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. Pinergy Clancy Quay Offer : Win a Kuma Electric Bike when signing up to Pinergy Home Electricity A. Offer available to selected new PINERGY customers only who sign up for Pinergy residential electricity with a 12 month contract from 12.01am on 1stDecember 2020 until midnight on the 28th February 2021. PINERGY prepayment charge and Standing Charges remain at standard. B. These terms are in addition to the generic PINERGY competition Terms and Conditions. C. No cash alternative will be awarded in lieu of stated prize(s). D. The prize winner will be selected by lottery for qualifying entrants. To qualify contestants must complete the sign up process within the allotted time period as outlined in point A. E. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. January On Us! – Win €100 credit to pay for your January energy costs – Now Closed A. Offer available to selected PINERGY residential customers only who download the Pinergy Smart App from 12.01am on 10th December 2020 until midnight on the 22ndDecember 2020. PINERGY prepayment charge and Standing Charges remain at standard. 10 customers will be chosen to receive €100 credit on the account in the Pinergy Smart App. All actions must be taken to qualify. Only one €100 reward will be supplied to each meter regardless of multiple users of the app in the one premises. B. These terms are in addition to the generic PINERGY competition Terms and Conditions. C. No cash alternative will be awarded in lieu of stated prize(s). D. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must download the Pinergy Smart App within the allotted time period as outlined in point A. E. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. BLACK FRIDAY OFFER : Win a Kuma Electric Bike when signing up to Pinergy Home Electricity – Now Closed A. Offer available to selected new PINERGY customers only who sign up for Pinergy residential electricity from 12.01am on 27th November 2020 until midnight on the 18th December 2020. PINERGY prepayment charge and Standing Charges remain at standard. B. These terms are in addition to the generic PINERGY competition Terms and Conditions. C. No cash alternative will be awarded in lieu of stated prize(s). D. The prize winner will be selected by lottery for qualifying entrants. To qualify contestants must complete the sign up process within the allotted time period as outlined in point A. E. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. ENERGY 100 Offer valid from 20 April 2020. 12 month contract applies. PINERGY unit rates, prepayment charge and Standing Charges remain at standard. Click here for our Standard Rates & Charges. A. The EAB is €1,120.51 incl VAT. This compares to €1,215.51 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes a unit rate of 18.87c, standing charge of 35.14c per day, PSO levy of 9.34c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. Offer discount cent / kWh Standard unit rate c/kWh Offer unit rate c/kWh 18.87c 18.87c Estimate Annual Bill Table (Energy 100 Standard) Unit Rate (cent per kWh) Euro Standing Charge for Year Euro Prepayment charge for Year Estimated Annual Bill Including VAT 19.04 145.58 136.71 1,120.51 Excluding VAT 16.77 128.26 120.45 987.24 B. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. ENERGY 100:10 – Now Closed Offer valid from 20 April 2020. 12 month contract applies. 10% discount applies our standard unit rate. PINERGY prepayment charge and Standing Charges remain at standard. Click here for our Standard Rates & Charges. A. The EAB is €1,030.56 incl VAT. This compares to €1,215.51 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 16.98c, standing charge of 35.14c per day, PSO levy of 9.34c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. Offer discount cent / kWh Standard unit rate c/kWh Offer unit rate c/kWh 18.87c 16.98c Estimated Annual Bill Table (Energy 100-10) Unit Rate (Cent per kWh) Euro standing charger for a year Euro Prepayment charge for Year Estimated Annual Bill Including VAT 16.89 145.58 136.71 1,030.56 Excluding VAT 14.89 128.26 120.45 907.98 B. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. ENERGY 100:20 – Now Closed Offer available from 16th April 2020. 12 month contract applies. 20% discount applies our standard unit rate. PINERGY prepayment charge and Standing Charges remain at standard. Click here for our Standard Rates & Charges. A. The Estimated Annual Bill is €940.61 incl VAT. This compares to €1,215.51 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 15.10c, standing charge of 35.14c per day, PSO levy of 9.34c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. Offer discount c/kWh (excluding vat) Standard unit rate c/kWh Offer unit rate c/kWh 18.87 15.10 Estimated annual bill table (Energy 100:20) Unit Rate (Cent per kWh) Euro Standing Charge for Year Euro Prepayment charge for Year Estimated Annual Bill Including VAT 14.75 145.58 136.71 940.61 Excluding VAT 13.00 128.26 120.26 828.73 B. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. SEE THE DIFFERENCE 20.20 – 20 LED BULBS & €20 CREDIT – Now Closed A. Offer valid from the 1st October 2019 and available to selected new PINERGY customers only. 24 month contract applies. Standard tariff applies. €20 free credit applied on installation of the PINERGY Smart Meter. The €20 credit corresponds to an effective discount of 0.42c per kWh (excluding vat) off our standard rate assuming annual consumption of 4200 kWh. Offer discount c/kWh (excluding vat) Standard unit rate c/kWh Offer unit rate c/kWh 18.87 18.45 The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB below is based on Urban Domestic 24H meters, standing charge of 35.14c per day, PSO levy of 9.34c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. Estimated annual bill table Cents per kWh Euro Standing Charge for Year Euro Prepayment charge for Year Estimated Annual Bill Including vat 20.94 145.58 136.71 1200.51 Excluding vat 18.45 128.26 120.45 1057.72 B. The EAB for this offer is €1200.51. C. The EAB above does not include consumption savings attributable to the 20 LED bulbs. It also does not include savings attributable to the cost of the bulbs. D. 20 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. WIN FREE ELECTRICITY FOR #FAMILYOFFANS – Now Closed A. These terms are in addition to the generic PINERGY competition Terms and Conditions. B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only. C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge. E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. F. The prize is limited to €1,200 or 1 year, whichever comes first. G. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the follow and share instructions described on Pinergy’s social media channels. H. No cash alternative will be awarded in lieu of stated prize(s). I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS. BLACK FRIDAY ONLINE OFFER : 50% DISCOUNT OFF UNIT RATE EVERY WEEKEND FOR 2 YEARS. – Now closed A. Offer available to selected new PINERGY customers only who submit an online application from 12.01am on 29th November 2019 until midnight on the 6th December 2019. 24 month contract applies. 50% discount applies to unit rate every weekend from 12:01am Saturday to 11:59am Sunday for the duration of your 2 year contract. PINERGY prepayment charge and Standing Charges remain at standard. rate as set out below. B. The EAB is €1,081.17 incl VAT. This compares to €1,215.51 for a standard tariff, 11% total saving. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 9.44c during the weekend and 18.87c on weekdays, standing charge of 35.14c per day, PSO levy of 9.34c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5% Based on standard load profiles, it is assumed that an urban domestic customer uses 29.87% of their annual consumption at weekends. For more information on EAB, please click here. C. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. FREE ELECTRICITY ON FRIDAYS FOR YOUR ELECTRIC VEHICLE A. Offer available only to selected new Pinergy customers who sign up to Pinergy Smart services before 31st December 2019. Offer includes a 10% discount on standard tariff rates and does not apply to standing charges, levies and Pinergy prepayment service charge. Offer discount c/kWh (excluding vat) Standard unit rate c/kWh Offer unit rate c/kWh 18.87 15.77 B. This offer is not available in combination with any other offer which Pinergy may be running or may choose to run in the future. C. This offer is valid for 24 months from sign up. At the end of the 24 month period, your tariff will revert to the prevailing Pinergy standard tariff. D. Free electricity applies on electric vehicle charging only on Friday’s starting at 12.01am and ceasing at 11.59pm. E. Three packages are available with this offer; Silver, Gold and Platinum. Silver package includes energy supply with Smart Metering, 10% discount on standard tariff rate plus Free Friday Electric Vehicle charging, In-Home Display screen and Pinergy Smart App. Pinergy will install the smart meter and In-Home Display with this package. Gold package includes energy supply with Smart Metering, 10% discount on standard tariff rate plus Free Friday Electric Vehicle charging, In-Home Display screen and Pinergy Smart App with the addition of an EO car charging unit at the cost of €650 plus VAT to be paid in full at the time of purchase. The EO charging unit will be delivered to the customer. Installation of the charging device is the responsibility of the customer. Pinergy will only install the smart meter and In-Home Display with this package. Platinum package includes energy supply with Smart Metering, 10% discount on standard tariff rate plus Free Friday Electric Vehicle charging, In-Home Display screen and Pinergy Smart App with the addition of an EO car charging unit and it’s installation at the cost of €1339 plus VAT to be paid in full at the time of purchase. All above packages qualify for the Free Friday Electric Vehicle Charging offer regardless of whether you purchase your electric vehicle charger through Pinergy or directly from the manufacturer or another supplier. F. Specifically excluded from the free Friday electric vehicle charging are the standing charges, levies and Pinergy prepayment service charge, which will continue to be applied on the day nominated by the customer to receive free electricity for vehicle charging. G. The EAB is €1740.52 incl VAT. Estimated annual bill table Cents per kWh Euro Standing Charge for Year Euro Prepayment charge for Year Estimated Annual Bill Including vat 17.90 145.58 116.20 1740.52 Excluding vat 15.77 128.26 102.38 1533.49 The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH in your home, which may not be reflective of your usage. In addition, the EAB is based on consuming 3,846 kWh in your EV charger. This assumes your annual distance travelled is 25,000 km at 6.5km travelled per kWh. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 16.98c at all times, standing charge of 35.14c per day, PSO levy of 11.44c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. It is assumed that your car is charged every day meaning that 14.28% or 549kWh is free on a Friday. The EAB above does not include fuel savings from your EV vehicle which we estimate at €2,275. This assumes you travel 25,000 kms per annum, using 6.5l of fuel per 100kms. A litre of fuel is assumed to cost €1.40 per litre. For more information on EAB, please click here. H. Pinergy operates a fair usage policies in relation to its ‘Free Friday Electric Vehicle Charging’ offer. This equates to 42 kWh of charging from your EV. If your electricity usage for charging your vehicle on Fridays exceeds this fair usage policy, we will notify you. We may, at our discretion, move you to an alternative offer or tariff. Before moving you to an alternative tariff we will contact you by telephone and in writing. You can monitor your electricity consumption using the In-Home Display and using the Pinergy App. I. Pinergy uses a smart meter to accurately record your electricity consumption on a daily and half-hourly basis. The ESB Networks meter records your overall consumption between meter readings. ESB Networks uses a standard profile to apportion consumers’ usage across the period. In the event of a dispute, the ESB Networks meter is the meter of record. If the dispute is in relation to the free electricity due to you, the amount of consumption for the free day will be deemed to be the higher of the consumption for the free day per the standard domestic load profile or the consumption for the free day as measured by the Pinergy smart meter. J. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. WIN FREE ELECTRICITY FOR YOUR ELECTRIC VEHICLE FOR A YEAR OFFER NOW CLOSED A. These terms are in addition to the generic PINERGY competition Terms and Conditions. B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only and the prize will solely cover the costing for home charging of a single electric vehicle. The winner is responsible for the cost of their home’s electricity and the value of purchasing the charging point. Pinergy will aid in applications for grant assistance for the EV charging point if the winner wishes to install Pinergy’s EV charging point system. The EV energy cost will be monitored through Pinergy’s Smart technology and separated from the home’s energy cost. This prize must be claimed and utilised before December 31st 2019. C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. D. The maximum value of the prize is electricity from PINERGY to cover cost of a single electric vehicle charging up to the value of €1,000, inclusive of network charges, PSO levy, electricity & prepayment service charge. E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,000), they cannot carry the remaining value of the prize for use with the new supplier. F. The prize is limited to €1,000 or 1 year, whichever comes first. G. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete a form at the SEAI energy show. H. No cash alternative will be awarded in lieu of stated prize(s). I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS. FLASH COMPETITION: SHARE YOUR ENERGY FOR MUNSTER AND WIN TICKETS TO THE HEINEKEN CUP QUARTER FINAL OFFER NOW CLOSED Competition T&C Entry into this competition is deemed acceptance of these terms and conditions. Duration The competition commences at 3.00pm on 25th March and closes at 3.00pm on 26th March. Winner will be randomly selected by Pinergy employee from qualifying entrants. Eligibility to enter Entry is open only to those who are 18 years of age or older as of the date of entry. Competition excludes directors, management, employees and their immediate families of Pinergy and its related affiliate companies. Entrants must be available to travel on 30th March 2019 and both attendees must have valid passports and eligibility to fly in Europe. The prize includes the flights, tickets and transfers on 30th March from Shannon Airport. The prize does not include travel insurance, passports, visas, meals, taxes not included in the price of the ticket, adhoc ground transportation, flights, accommodation or any other costs of a personal nature. Compliance with any health or other government requirements is the responsibility of the prize-winner and companions. Pinergy makes no representation as to the safety, conditions or other issues that may exist at any destination. This prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. This prize cannot be transferred to any other person unless agreed to by Pinergy. It is a condition of accepting this prize that the winner accept the conditions of use of this prize. WIN FREE ELECTRICITY FOR A YEAR WITH MUNSTER RUGBY SUPPORTERS CLUB OFFER NOW CLOSED A. These terms are in addition to the generic PINERGY competition Terms and Conditions. B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only. This prize must be claimed and utilised before December 31st 2019. C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge. E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. F. The prize is limited to €1,200 or 1 year, whichever comes first. G. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the follow and share instructions described on Munster Rugby Supporter’s social media channels. H. No cash alternative will be awarded in lieu of stated prize(s). I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. WIN €100 ONE4ALL VOUCHER WITH #MURRANDKEATS OFFER NOW CLOSED The prize winners will be selected by random lottery for qualifying entrants. To qualify contestants must complete the follow and share instructions described on Pinergy’s social media channels. The generic terms and conditions for one4all vouchers apply, please see here for details The gift voucher is for personal use of the competition winner. There is no refund value. The gift voucher cannot be exchanged for cash. The gift voucher must be used within the specified time limit which will be outlined to the winner of this prize. The period of validity cannot be extended. Pinergy reserve the right to substitute this prize for another prize of equal value if it becomes unavailable. WIN FREE ELECTRICITY FOR #PINERGYCHRISTMAS OFFER NOW CLOSED A. These terms are in addition to the generic PINERGY competition Terms and Conditions. B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only. C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge. E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. F. The prize is limited to €1,200 or 1 year, whichever comes first. G. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the follow and share instructions described on Pinergy’s social media channels. H. No cash alternative will be awarded in lieu of stated prize(s). I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. SEE THE DIFFERENCE 20.20 – 20 LED BULBS & €20 CREDIT OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 31st March 2018. 24 month contract applies. Standard tariff applies. €20 free credit applied on installation of the PINERGY Smart Meter. B. The EAB for this offer is €1209.21 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters with standard tariff, standing charge of 35.14c per day, PSO levy of 11.44c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. C. The EAB above does not include consumption savings attributable to the 20 LED bulbs. It also does not include savings attributable to the cost of the bulbs. D. 20 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. ENGAGE WITH YOUR ENERGY: €100 APP REWARDS PROGRAMME TERMS & CONDITIONS OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 5th November 2018. 24 month contract applies. Standard tariff applies. New customers to Pinergy will receive €10 / month added to their account for duration of ten months from when they download the Pinergy App, add a payment card to their Pinergy account and make a payment through the app. All actions must be taken to qualify. Only one €100 reward will be supplied to each meter regardless of multiple users of the app in the one premises. If app is deleted prior to 10 months from initial download, €10 payments will cease. No cash or voucher alternative is provided, offer is only inclusive of Pinergy credit. Equally if you terminate your contract early, no further payments will be made and no cash or voucher alternative will be provided. B. The EAB for this offer is €1,124.21 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters with standard tariff, standing charge of 35.14c per day, PSO levy of 11.44c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. C. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. TERMS & CONDITIONS FOR COMPETITION TO WIN AN LED RETROFIT OF YOUR FARM OFFER NOW CLOSED Entry into this competition is deemed acceptance of these terms and conditions. Duration The competition commences at 12.01am on 14th September 2018 and closes at 11.59pm on 28th September 2018. Eligibility to enter Entry is open only to those who are 18 years of age or older as of the date of entry. Competition excludes directors, management, employees and their immediate families of Pinergy and its related affiliate companies. Entrants must be able to facilitate a survey of their farm between September and December 2018 in order for Pinergy to verify the correct LED bulbs required for the retrofit. The entrant must be the owner of the premises that will receive the bulbs. The prize includes LED bulbs up to the value of €2500. If the complete number of bulbs required for the retrofit of the property is less than €2500, no cash supplement will apply and Pinergy will only supply the number of bulbs required for the retrofit. If the value of bulbs required is in excess of €2500, these can be purchased by the prize winner but will not be provided as part of the prize. Compliance with any health or other government requirements is the responsibility of the prize-winner and companions. Pinergy takes no responsibility for the safety, conditions or other issues that may exist in regard to the electrics or light fittings within the property. Once the survey of the property is complete, the required bulbs will be sent to the Prize winner. It is the responsibility of the Prize winner to install the LED bulbs themselves. Pinergy takes no responsibility for the installation of the bulbs. This prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. This prize cannot be transferred to any other person unless agreed to by Pinergy. It is a condition of accepting this prize that the winner accept the conditions of use of this prize. If you have elected to keep up to date with Pinergy’s news, competitions and tips, a member of the Pinergy team may be in touch with offers or product information, if you do not wish to be contacted outside of this competition, please do not tick the consent box in the form. 30% OFF YOUR WEEKEND ELECTRICITY FOR 2 YEARS OFFER NOW CLOSED Exclusive phone offer until 31st May 2018.. 24 month contract applies. 30% discount applies our standard unit rate every weekend from 12:01am Saturday to 11:59pm Sunday for the duration of your 2 year contract. PINERGY prepayment charge and Standing Charges remain at standard. Click here for our Standard Rates & Charges. A. The EAB is €1,075.95 incl VAT. This compares to €1,144.26 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 11.19c during the weekend and 15.99c on weekdays, standing charge of 35.14c per day, PSO levy of 25.28c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5% Based on standard load profiles, it is assumed that an urban domestic customer uses 29.87% of their annual consumption at weekends. For more information on EAB, please click here. Savings from this offer are estimated at €136.62 over 2 years based on the EAB using our standard rates on 27th June 2018. Please note Standard unit rates are subject to change. SEE THE DIFFERENCE 20.20 – 20 LED BULBS & €20 CREDIT OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 14th July 2018. 24 month contract applies. Standard tariff applies. €20 free credit applied on installation of the PINERGY Smart Meter. B. The EAB for this offer is €1209.21 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters with standard tariff, standing charge of 35.14c per day, PSO levy of 25.28c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. C. The EAB above does not include consumption savings attributable to the 20 LED bulbs. It also does not include savings attributable to the cost of the bulbs. D. 20 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. MUNSTER FAN OFFER 16 LED BULBS & €16 CREDIT OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 11th May 2018. 24 month contract applies. Standard tariff applies. €16 free credit applied on installation of the PINERGY Smart Meter and an additional €16 credit applied after 1 year of your contract. B. The EAB for this offer is €1,215.76 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters with standard tariff, standing charge of 35.14c per day, PSO levy of 25.28c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. For more information on EAB, please click here. C. The EAB above does not include consumption savings attributable to the 16 LED bulbs. It also does not include savings attributable to the cost of the bulbs. D. 16 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. MUNSTER SEMI-FINALS APRIL 2018 COMPETITION T&CS OFFER NOW CLOSED Entry into this competition is deemed acceptance of these terms and conditions. Duration The competition commences at 12.01am on 12th April 2018 and closes at 11.59pm on 18th April 2018. Winner will be announced April 19th. Eligibility to enter Entry is open only to those who are 18 years of age or older as of the date of entry. Competition excludes directors, management, employees and their immediate families of Pinergy and its related affiliate companies. Entrants must be available to travel on 22nd April 2018 and both attendees must have valid passports and eligibility to fly in Europe. The prize includes the flights, tickets and transfers on 22nd April. The prize does not include travel insurance, passports, visas, meals, taxes not included in the price of the ticket, adhoc ground transportation, flights, accommodation or any other costs of a personal nature. Compliance with any health or other government requirements is the responsibility of the prize-winner and companions. Pinergy makes no representation as to the safety, conditions or other issues that may exist at any destination. This prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated. Prizes are not exchangeable or redeemable for cash or other goods or services. This prize cannot be transferred to any other person unless agreed to by Pinergy. It is a condition of accepting this prize that the winner accept the conditions of use of this prize. If you have elected to keep up to date with Pinergy’s news, competitions and tips, a member of the Pinergy team may be in touch with an exclusive offer for Munster Fans, if you do not wish to be contacted outside of this competition, please select NO in the form. 30% OFF YOUR WEEKEND ELECTRICITY FOR 2 YEARS OFFER NOW CLOSED Offer available to selected new PINERGY customers only who submit an online application from 12.01am on 6th March 2018 until 31st March 2018. 24 month contract applies. 30% discount applies our standard unit rate every weekend from 12:01am Saturday to 11:59pm Sunday for the duration of your 2 year contract. PINERGY prepayment charge and Standing Charges remain at standard. Click here for our Standard Rates & Charges. A. The EAB is €1075.95 incl VAT. This compares to €1,144.26 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 11.19c during the weekend and 15.99c on weekdays, standing charge of 35.14c per day, PSO levy of 25.28c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5% Based on standard load profiles, it is assumed that an urban domestic customer uses 29.87% of their annual consumption at weekends. For more information on EAB, please click here. Savings from this offer are estimated at €136.62 over 2 years based on the EAB using our standard rates on 7th March 2018. Please note Standard unit rates are subject to change. 10% DISCOUNT FOR 2 YEARS AND 10 FREE LED BULBS AND €10 FREE CREDIT OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 31st October 2018. 24 month contract applies. 10% discount compared to PINERGY standard tariffs as at 1 Dec 2017 and is for the first 2 years only, after which tariffs revert to standard. The discount includes: 10% off PINERGY Standard tariff. PINERGY prepayment charge and Standing Charges remain at standard. B. The EAB is €1,129.26 incl VAT. This compares to €1,224.21 for a standard tariff. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 15.74c, standing charge of 35.14c per day, PSO levy of 11.44c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. Savings from this offer are estimated at €174.96 over 2 years based on the EAB using our standard rates. For more information on EAB, please click here. C. The EAB above does not include consumption savings attributable to the 10 LED bulbs. It also does not include savings attributable to the cost of the bulbs. D. 10 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. SAVE SAVE – 10% DISCOUNT ON TARIFF & 10% DISCOUNT ON NETWORK STANDING CHARGE OFFER NOW CLOSED A. Offer available to selected new Pinergy customers only from 13th November, 2017 until 1st December 2017. 24 month contract applies. 10% discount applies to unit rate and 10% discount to network standing charges for the duration of your 2 year contract. Pinergy prepayment charge remains at standard. Rate as set out below. B. The EAB is €1,053.48 incl VAT. This compares to €1,144.26 for a standard tariff, 8% saving. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 14.39c, standing charge of 31.63c per day, PSO levy of 25.28c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5%. Savings from this offer are estimated at €190.86 over 2 years based on the EAB using our standard rates. For more information on EAB, please click here. C. PINERGY tariff above are as at 1 December 2017 and are subject to change and may not be reflected in this offer. D. Tariffs, early termination fees and other charges are available here. E. At the end of your contract, your tariff will revert to the prevailing standard tariff at that time. Please see additional general terms and conditions. FREE ELECTRICITY BETWEEN 9AM – 6PM AT THE WEEKEND OFFER NOW CLOSED A. Offer available only to selected new Pinergy customers who sign up to Pinergy Smart App services before 30 April 2018. B. This offer is not available in combination with any other offer which Pinergy may be running or may choose to run in the future. C. This offer is valid for 24 months from sign up. At the end of the 24 month period, your tariff will revert to the prevailing Pinergy standard tariff. D. Free electricity applies on either a Saturday or Sunday for a 9 hour period, starting at 9am and ceasing at 6pm on the chosen day. E. Each customer must nominate their selected day within the first week after installation of the Pinergy meter. In the absence of such notification, the default day will be Sunday. F. Notification of the selected day may be done in the following manner: By telephone: 1800 98 90 99 By email: customerservices@pinergy.ie In writing: Blocks 9 & 10, Belfield Office Park, Belfield, Dublin 4 At installation The notification must include the following information: MPRN (which can be found on your electricity bill). G. Specifically excluded from the calculations for free electricity are the standing charges, levies and Pinergy prepayment service charge, which will continue to be applied on the day nominated by the customer to receive free electricity. H. Pinergy Standard tariffs effective 1 December 2017 apply in relation to this offer. For more information on EAB, please click here. The Estimated Annual Bill (EAB) for this offer is €1,093.11 and €1,089.00 for the free Saturday or Sunday respectively. This is compared to a standard EAB of €1,144.26. The EAB including VAT is based on CRU approved consumption of 4,200 kWh which may not be reflective of your usage. It is based on Urban Domestic 24H Meters. Based on standard Load Profiles, it is assumed that an Urban Domestic Customer consumes 6.75% and 7.25% of their annual consumption between 9am and 6pm on a Saturday and Sunday respectively. I. Pinergy operates a fair usage policies in relation to its ‘Free Electricity’ offer. We regard it as fair use to use up to 12.5 percent of your weekly electricity consumption between 9am and 6pm on your nominated free day. This means that if over a period of four weeks or longer, you use more than 12.5 percent of your consumption on your nominated free day, we may, at our discretion, move you to an alternative tariff, offering a 12.5 percent discount on the standard consumption charges for the remainder of your agreed contract period. Before moving you to an alternative tariff we will attempt to contact you by telephone and in writing. You can monitor your electricity consumption using the In Home Display and using the Pinergy App. J. Pinergy uses a smart meter to accurately record your electricity consumption on a daily and half-hourly basis. The ESB Networks meter records your overall consumption between meter readings. ESB Networks uses a standard profile to apportion consumers’ usage across the period. In the event of a dispute, the ESB Networks meter is the meter of record. If the dispute is in relation to the free electricity due to you, the amount of consumption for the free day will be deemed to be the higher of the consumption for the free day per the standard domestic load profile or the consumption for the free day as measured by the Pinergy smart meter. K. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. BLACK FRIDAY ONLINE OFFER : 50% DISCOUNT OFF UNIT RATE EVERY WEEKEND FOR 2 YEARS. OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only who submit an online application from 12.01am on 24th November 2017 until midnight on the 27th November 2017. 24 month contract applies. 50% discount applies to unit rate every weekend from 12:01am Saturday to 11:59am Sunday for the duration of your 2 year contract. PINERGY prepayment charge and Standing Charges remain at standard. rate as set out below. B. The EAB is €1,030.42 incl VAT. This compares to €1,144.26 for a standard tariff, 9.9% saving. The Estimated Annual Bill (EAB) including Vat is based on CRU approved annual consumption of 4,200 KwH, which may not be reflective of your usage. The EAB above is based on Urban Domestic 24H meters and includes discounted unit rate of 8.00c during the weekend and 15.99c on weekdays, standing charge of 35.14c per day, PSO levy of 25.28c per day and Prepayment Charge of 33c per day. All the rates above exclude vat at 13.5% Based on standard load profiles, it is assumed that an urban domestic customer uses 29.87% of their annual consumption at weekends. For more information on EAB, please click here. Savings from this offer are estimated at €227.68 over 2 years based on the EAB using our standard rates. C. PINERGY tariff above are as at 23rd November 2017 and are subject to change and may not be reflected in this offer. D. Tariffs, early termination fees and other charges are available here. Please see additional general terms and conditions. 10% DISCOUNT FOR 2 YEARS AND 10 FREE LED BULBS OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 29th September 2017. 24 month contract applies. 10% discount compared to PINERGY standard tariffs as at 1 March 2017 and is for the first 2 years only, after which tariffs revert to standard. The discount includes: 10% off PINERGY Standard tariff. PINERGY prepayment charge and Standing Charges remain at standard. B. Value of offer: 10% off PINERGY unit rate = €182 (2 years), plus value of 10 LED Bulbs at €80 (recommended retail price), plus savings on electricity usage with the PINERGY LED Bulbs over 2 years = €243. C. PINERGY Tariff savings are based on the national average of 5300kWh, less assumed annual saving of 788kWh from installation of 10 LED light bulbs D. 10 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. PINERGY tariffs are subject to change and may not be reflected in this offer. Please see additional general terms and conditions. WIN FREE ELECTRICITY FOR A YEAR OFFER NOW CLOSED A. These terms are in addition to the generic PINERGY competition Terms and Conditions. B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only. C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge. E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. F. The prize is limited to €1,200 or 1 year, whichever comes first. G. The prize winners will be selected by lottery for qualifying entrants. H. No cash alternative will be awarded in lieu of stated prize(s). I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. REFER A FRIEND Offer valid from 1st Oct 2019. A. Any current PINERGY Customer can refer friends or family members to become a PINERGY Customer. B. To refer a friend or family member you must either give your friend/family member, your MPRN Number (Meter Point Reference Number) or your NMP Number (found on your grey PINERGY Meter), so that they can quote it when they become a PINERGY customer. C. When the referred friend or family member quotes your MPRN or NMP Number, after they have become a customer, both they and you are entitled to €20 FREE Credit from PINERGY. D. This €20 FREE Credit will be automatically credited to both your meter and the meter of your friend/family member, after the friend/family member has become a customer. E. When you are a PINERGY Customer you can refer as many people as you like to PINERGY however you will each only receive €20 FREE Credit when they become a customer F. The €20 FREE Credit is not transferable, cannot be redeemed for cash and is NOT redeemable in any PAYZONE Outlet. G. If all Terms & Conditions are not adhered to PINERGY will not reward either party with €20 FREE Credit. H. REFER A FRIEND is a PINERGY promotion and may be terminated by PINERGY at any given time. €5 FREE CREDIT PROMOTION OFFER NOW CLOSED A. Offer ONLY available to customers who receive ‘€5 Free Credit Promotion’ text message from PINERGY B. Offer NOT transferable and can only be redeemed by the recipient of the ‘€5 Free Credit Promotion’ text message from PINERGY C. Offer available for a limited period only until 30th Jan 2015 D. €5 Free Credit Power Code will be emailed to all valid recipients of the ‘€5 Free Credit Promotion’ text message from PINERGY 14% DISCOUNT FOR 2 YEARS AND 10 FREE GE LED BULBS A. Offer available to selected new PINERGY customers only, until October 16th 2016. 24 month contract applies. 14% discount compared to PINERGY standard tariffs as at 1 May 2016 and is for the first 2 years only, after which tariffs revert to standard. The 14% discount includes: 15.36% off PINERGY Standard 24 hr tariff; 10% off PINERGY Standing Charge; 10% off the Network Standing Charge. B. Value of offer: 14% off PINERGY Tariffs and associated charges savings = €354 (2 years), plus value of 10 GE LED Bulbs at €250 (recommended retail price), plus savings on electricity usage with the PINERGY GE LED Bulbs over 2 years = €243. C. PINERGY Tariff savings are based on the national average of 5300kWh, less assumed annual saving of 788kWh from installation of 10 LED light bulbs d. 10 FREE PINERGY GE LED BULBS per new PINERGY customer only and only for the duration of the offer. D. PINERGY tariffs are subject to change and may not be reflected in this offer. Please see additional generic terms and conditions. WIN FREE ELECTRICITY FOR A YEAR AND A SMART PHONE OFFER NOW CLOSED A. These terms are in addition to the generic PINERGY competition Terms and Conditions. B. The winner must become a PINERGY customer & remain a customer for the duration of the value of the prize. This prize applies to domestic customers only. C. If the winner chooses to remain a customer after the value of the prize is redeemed, normal tariffs apply. D. The maximum value of the prize is electricity from PINERGY to cost of €1,200, inclusive of network charges, PSO levy, electricity & prepayment service charge. E. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. F. The prize is limited to €1,200 or 1 year, whichever comes first. G. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the competition form correctly and answer the qualifying question correctly. H. No cash alternative will be awarded in lieu of stated prize(s). I. If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. J. The smartphone prize will be at the discretion of PINERGY and to the approximate value of €300 and cannot be exchanged for cash. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. FREE ELECTRICITY AT THE WEEKEND OFFER NOW CLOSED A. Offer available only to selected new Pinergy customers who sign up to Pinergy Smart App services before 28th February 2017. B. This offer is not available in combination with any other offer which Pinergy may be running or may choose to run in the future. C. This offer is valid for 24 months from sign up. At the end of the 24 month period, your tariff will revert to the prevailing Pinergy standard tariff. D. Free electricity applies on either a Saturday or Sunday for a 24 hour period, starting at midnight on the chosen day. E. Each customer must nominate their selected day within the first week after installation of the Pinergy meter. In the absence of such notification, the default day will be Sunday. F. Notification of the selected day may be done in the following manner: By telephone: 1800 98 90 99 By email: customerservices@pinergy.ie In writing: Blocks 9 & 10, Belfield Office Park, Belfield, Dublin 4 At installation The notification must include the following information: MPRN (which can be found on your electricity bill) G. Specifically excluded from the calculations for free electricity are the standing charges, levies and Pinergy prepayment service charge, which will continue to be applied on the day nominated by the customer to receive free electricity. H. Pinergy Standard tariffs apply in relation to this offer. I. Pinergy operates a fair usage policies in relation to its ‘Free Electricity’ offer. We regard it as fair use to use up to 25 percent of your weekly electricity consumption on your nominated free day. This means that if over a period of four weeks or longer, you use more than 25 percent of your consumption on your nominated free day, we may, at our discretion, move you to an alternative tariff, offering a 25 percent discount on the standard consumption charges for the remainder of your agreed contract period. Before moving you to an alternative tariff we will attempt to contact you by telephone and in writing. You can monitor your electricity consumption using the In-Home Display and using the Pinergy App. J. Pinergy uses a smart meter to accurately record your electricity consumption on a daily and half-hourly basis. The ESB Networks meter records your overall consumption between meter readings. ESB Networks uses a standard profile to apportion consumers’ usage across the period. In the event of a dispute, the ESB Networks meter is the meter of record. If the dispute is in relation to the free electricity due to you, the amount of consumption for the free day will be deemed to be the higher of the consumption for the free day per the standard domestic load profile or the consumption for the free day as measured by the Pinergy smart meter. K. Pinergy tariffs are subject to change and may not be reflected in this offer. Please see additional general terms and conditions. FREE ELECTRICITY BETWEEN 9AM – 6PM AT THE WEEKEND OFFER NOW CLOSED A. Offer available only to selected new Pinergy customers who sign up to Pinergy Smart App services before 30 April 2017. B. This offer is not available in combination with any other offer which Pinergy may be running or may choose to run in the future. C. This offer is valid for 24 months from sign up. At the end of the 24 month period, your tariff will revert to the prevailing Pinergy standard tariff. D. Free electricity applies on either a Saturday or Sunday for a 9 hour period, starting at 9am and ceasing at 6pm on the chosen day. E. Each customer must nominate their selected day within the first week after installation of the Pinergy meter. In the absence of such notification, the default day will be Sunday. F. Notification of the selected day may be done in the following manner: By telephone: 1800 98 90 99 By email: customerservices@pinergy.ie In writing: Blocks 9 & 10, Belfield Office Park, Belfield, Dublin 4 At installation The notification must include the following information: MPRN (which can be found on your electricity bill). G. Specifically excluded from the calculations for free electricity are the standing charges, levies and Pinergy prepayment service charge, which will continue to be applied on the day nominated by the customer to receive free electricity. H. Pinergy Standard tariffs apply in relation to this offer. I. Pinergy operates a fair usage policies in relation to its ‘Free Electricity’ offer. We regard it as fair use to use up to 12.5 percent of your weekly electricity consumption between 9am and 6pm on your nominated free day. This means that if over a period of four weeks or longer, you use more than 12.5 percent of your consumption on your nominated free day, we may, at our discretion, move you to an alternative tariff, offering a 12.5 percent discount on the standard consumption charges for the remainder of your agreed contract period. Before moving you to an alternative tariff we will attempt to contact you by telephone and in writing. You can monitor your electricity consumption using the In-Home Display and using the Pinergy App. J. Pinergy uses a smart meter to accurately record your electricity consumption on a daily and half-hourly basis. The ESB Networks meter records your overall consumption between meter readings. ESB Networks uses a standard profile to apportion consumers’ usage across the period. In the event of a dispute, the ESB Networks meter is the meter of record. If the dispute is in relation to the free electricity due to you, the amount of consumption for the free day will be deemed to be the higher of the consumption for the free day per the standard domestic load profile or the consumption for the free day as measured by the Pinergy smart meter. K. Pinergy tariffs are subject to change and may not be reflected in this offer. Please see additional general terms and conditions. BASELOAD – HOW LOW CAN YOU GO? OFFER NOW CLOSED A. These terms are in addition to the generic Pinergy competition Terms and Conditions. B. Competition entrants must be a customer or become a Pinergy customer in order to progress to the second stage of the competition. C. The closing date for competition applications is Friday 10th February 2017. Any submissions made after that date will not be considered. D. The prizes of one year of free electricity and a kids bicycle are available to be won by the competition entrant who reduces their energy usage by the highest value in the Pinergy Online Series. E. The winner must remain a Pinergy customer for the duration of the value of the prize. This prize applies to domestic customers only. F. If the winner chooses to remain a customer after the value of the prize is redeemed, they will revert to prevailing standard tariff at that time. G. The maximum value of the prize of electricity from Pinergy is to the cost of €1,200, inclusive of standing charges, PSO levy, electricity unit charges, prepayment service charge & VAT. H. If the customer chooses to switch to another electricity supplier before the full value of the prize is redeemed (€1,200), they cannot carry the remaining value of the prize for use with the new supplier. I. The year of free electricity is limited to €1,200 or 1 year, whichever comes first. J. The bicycle selected will be at the discretion of Pinergy and to the approximate value of €350 and cannot be exchanged for cash. K. No cash alternative will be awarded in lieu of stated prize(s). L. If, due to circumstances beyond its control, a prize becomes unavailable Pinergy and/or the promoter(s) reserves the right to substitute a prize of equal value. M. Please note that entering the prize gives the Promoters ownership rights over the intellectual property in your competition entry. By entering the prize, you agree to participate in reasonable publicity. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS below. 10% DISCOUNT FOR 2 YEARS AND 10 FREE LED BULBS OFFER NOW CLOSED A. Offer available to selected new PINERGY customers only, until 30 April 2017. 24 month contract applies. 10% discount compared to PINERGY standard tariffs as at 1 March 2017 and is for the first 2 years only, after which tariffs revert to standard. The discount includes: 10% off PINERGY Standard tariff. PINERGY prepayment charge and Standing Charges remain at standard. B. Value of offer: 10% off PINERGY unit rate = €182 (2 years), plus value of 10 LED Bulbs at €80 (recommended retail price), plus savings on electricity usage with the PINERGY LED Bulbs over 2 years = €243. C. PINERGY Tariff savings are based on the national average of 5300kWh, less assumed annual saving of 788kWh from installation of 10 LED light bulbs D. 10 FREE PINERGY LED BULBS per new PINERGY customer only and only for the duration of the offer. E. PINERGY tariffs are subject to change and may not be reflected in this offer. Please see additional terms and conditions in PINERGY GENERIC TERMS AND CONDITIONS. PINERGY GENERIC COMPETITIONS TERMS & CONDITIONS Please ensure you also read the additional Terms and Conditions of the specific PINERGY Offer or Competition/s you enter as they are in addition to the PINERGY GENERIC COMPETITION TERMS AND CONDITIONS below. Please note that these Generic PINERGY GENERIC COMPETITION TERMS AND CONDITIONS pertain to ALL PINERGY Competitions. PINERGY’s decision in relation to selection of prize winner(s) is final and no correspondence will be entered into. In the event of any dispute regarding the rules, conduct or the results of a competition the decision of PINERGY will be final. PINERGY competitions are not open to staff of PINERGY, their immediate family members or associated companies including (but not limited to) the competition promotional partner(s) and SMS/ IVR service provider(s). Unless otherwise stated, competition entrants must be over 18 years old and resident in the island of Ireland in order to qualify as the prize winner. PINERGY reserves the right to request written proof of age of any competition winner. Prizes are non transferable and will only be awarded to the winner. The prize winners will be selected by lottery for qualifying entrants. To qualify contestants must complete the competition form correctly and answer the qualifying question correctly. No cash alternative will be awarded in lieu of stated prize(s). If, due to circumstances beyond its control, a prize becomes unavailable PINERGY and/or the promoter(s) reserves the right to substitute a prize of equal value. Use of a false name or address by a competition entrant will disqualify them from receiving any prize. PINERGY and/or the promoter(s) will endeavor to deliver all prizes within 28 days of winning. Where this is not possible the winner(s) will be notified of a delay. Unless otherwise stated, all taxes, insurance, fees and surcharges on any prize are the sole responsibility of the winner. Where a prize is to be provided by a third party, PINERGY accept no responsibility whatsoever for the supply or non-supply or purported supply or delay in supply of the prize, including without limitation, the failure of the winner to receive ownership of or use the prize. Where appropriate, prize winners are required to complete all applicable booking and/or other formalities directly with the specified third-party provider(s). PINERGY reserves the right to change prize details without notice and all prizes are subject to availability. Some competitions may require entrants to take part in a programme in order to win the prize. Where this is required and where an entrant fails to take part as required or takes part but fails a subsequent test of skill which is required to win the prize, that contestant will be deemed to have forfeited their opportunity to win the prize and will be disqualified from the competition. Entry into the competition constitutes permission to use the relevant winner’s name, hometown and likeness for purposes of advertising, promotion or publicity in any media without additional compensation and prize winners agree to take part in such related promotional activities as PINERGY and/or the promoter(s) may require. All competition entries must be received by PINERGY in the required format before the advertised closing date. Neither PINERGY nor its affiliated entities are responsible for printing or typographical errors in any materials relating to PINERGY promotions; fraudulent, lost, late, misdirected, incomplete or altered entries; or entries which are processed late or incorrectly or are lost due to computer or other technical malfunction. PINERGY reserves the right to cancel, terminate, modify or suspend a competition and/or vary competition rules at any time without prior notice. Neither PINERGY nor its agents accept any responsibility whatsoever for any death, injury or other damage, loss, expense or liability arising as a result of taking a prize. Nor will PINERGY have any liability or responsibility for any claim arising in connection with participation in any PINERGY competition or any of the prizes rewarded. Prizes not claimed within specified time limit will be deemed to have been forfeited and PINERGY may dispose of such prizes without any liability to the winner. Any person found to be in disregard of these rules will be disqualified automatically. PINERGY reserves the right to disqualify any contestant for any reason whatsoever in its sole discretion. Participation in PINERGY competitions denotes acceptance of these terms and conditions and any additional competition specific terms and conditions which may be advertised. Agency commission does not apply to Competitions. NOTE: Call/text competitions – for full competition details including service provider(s), cost of entry and competition open and close times, please visit pinergy.ie. Please do not enter outside of the advertised competition window as your entry will not be valid but you may be charged for your entry. Under 18s: please ask bill payer’s permission before entering our competitions. PINERGY does not accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any network, system, server, provider, or otherwise which may result in entries being lost or not properly registered or recorded and contestants hereby waive any claim whatsoever for any losses, costs, damages and expenses arising from any such problems. TERMS & CONDITIONS – LED HOME SUPPLY AND/OR RETROFIT If you indicate in the Customer Agreement that you want to be provided with a LED Supply or indicate that you want to be provided with a LED Supply and a LED Retrofit, then the following conditions will apply: (A) If you indicate for an LED Supply we will procure on your behalf and supply to you the number and type of LED light bulbs that are specified in the Customer Agreement (a “LED Supply”). (B) If you indicate for an LED Supply and a LED Retrofit we will perform the LED Supply and we will install such LED light bulbs at your Premises at a time agreed with you and in accordance with Condition 5 (a “LED Retrofit”). (C) The Conditions will be amended and supplemented as follows: (1) The following provisions shall be inserted as a new clause 8(n): “Ownership of any LED light bulbs to be supplied to you as part of a LED Supply will not pass to you until the customer agreement expires. If the Agreement is terminated by you or us for any reason in advance of the expiration date of the agreement, then without limiting any other rights or remedies we may have available to us at law, we reserve the right to require you to return to us all LED light bulbs and if you fail to do so promptly and in any event within 14 days of our request, then we reserve the right to enter the Premises to remove those LED light bulbs. (2) Update to Clause 11(a) to confirm the period of contract is 24 months. (3) Clause 11(b) will be replaced with the following: “ You have the right to terminate this Agreement within the Cancellation Period without providing any reason. In the event that we have provided you with any LED light bulbs under a LED Supply within the Cancellation Period, you must return them to us at your own cost promptly and in any event within 14 days of notifying us that you are exercising your termination right under this Clause 11(b). In the event that you have expressly requested that we begin providing you with services under this Agreement within the Cancellation Period, including the Installation Service and/or the LED Retrofit, you shall be liable to pay an amount in proportion to the services that have been provided. Please note that if the Installation Service has been completed, you will be required to pay the full Installation Charge and/or if the LED Retrofit has been completed, you will be required to pay the full LED Retrofit Charge at €7 per bulb plus installation fee of €60. If you would like to exercise your right to terminate this Agreement within the Cancellation Period, please fill in the form included with your Customer Agreement or alternatively, notify us in writing that you are exercising your right to terminate this Agreement.” (4) The type bulbs supplied is limited to those stated in the LED Order form. In the case of a GU10 bulb, the representative will leave these bulbs to be installed following replacement of the transformer, see (5) below. (5) If a bulb type is selected but not in stock on the date of retrofit, we will send the bulb by post as soon as possible (6) Remedial work: Should our representative recommend remedial work be carried out in advance of the LED retrofit, the representative will leave the bulbs with the customer for the customer to organise the remedial work to be carried out and self-install the bulbs. 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