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SEARCH FOR: CONTACT Professionals Estates & Private Clients Commercial Clients Claims About Survey GET IN TOUCH We aim to provide a personal, consistent, high-quality claims service. Providing quotations and arranging policy cover is only one part of an insurer broker’s role. Perhaps a more important element is the advice and guidance you receive should you be unfortunate enough to incur a claim. This could be an allegation of negligence under a Professional Indemnity policy, a cyber attack, or a fire, flood or break-in at your home or business premises. Unusual for brokers of our size, Cox Mahon has a dedicated claims team staffed by experienced professionals. They will provide the support you need, working alongside you throughout the duration of the process to ensure that the claim is dealt with as swiftly and smoothly as possible. If you have a claim to be notified under your policy we will :- Take time to understand the details of the claim and explain the level of cover your policy provides Record your claim with your insurers Liaise with any loss adjustors, legal advisors and your Cox Mahon Account Executive Keep you appraised of progress of your claim during the process Work to secure a settlement /resolution as quickly and efficiently as possible Negotiate on your behalf if we feel that any insurer decision is unfair