Coronavirus FAQs Work for us Contact us About Us Find a home Your Community News Your Home Home Your Home Support & Advice Coronavirus FAQs What does essential only services mean? What should I do if I’m unwell and/or self isolating? What support is available to me? How do I minimise the risk of infection? What are Golding Homes doing to help during this time? How are my benefits affected? I am over 70 / have a pre-existing health condition. How does this affect me? I am struggling to pay my rent, what should I do? I have lost my job / my hours have been reduced. What support is there? What are we doing for residents who have been classed as at risk? Can I use communal areas such as the lounge and gardens at my sheltered accommodation? Will I pay less service charges if I've received a reduced service? Is it safe for operatives to enter my home? There is a guest room in the scheme where I live. Can it still be used? How will you use my personal information in relation to Coronavirus? How can I get in touch with you? Can I still apply for a mutual exchange? Is my gas/electric safety check essential at this time? What are you doing to help customers? Will you still be carrying out cleaning and caretaking duties? Back to top of page Print this page Email this page Site map Your Home Pay my rent Report a repair MyGolding Support & Advice Condensation, Damp and Mould Coronavirus FAQs OPAL - Older People, Active Lives Your tenancy agreement Publications Estate Inspections Rent a garage Leaseholders Homes England LH4402 Registered Community Benefit Society 7628 Cookies | Social Media Charter | Sitemap Registered office Golding Homes Limited County Gate One Staceys Street Maidstone ME14 1ST Home Policies & Procedures News Support & Advice Golding Homes © 2021 Powered by VerseOne Group Ltd X Our Use of Cookies We use necessary cookies to make our site work. We’d also like to set optional analytical cookies to help us improve it. We won’t set optional cookies unless you accept them. Using this tool will set a cookie on your device to remember your preferences. For more detailed information about the cookies we use, see our Cookie Policy. Necessary cookies - Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.