HomeCulinary Arts Program About Us FAQ Private EventsClassesCalendarGift Cards FAQ Topics Parking Alternative transportation Week-Long Courses Apparel What to expect when you arrive Alcohol Tips Age Requirements Cancellation Policy Have a Gift Card? Online Cooking Class Increased Health Measures Privacy Policy PARKING Cook Street does not have designated parking, however there is usually plenty of metered parking available right in front of the school. There is also free 2 hour parking along Acoma St., just west of the School. METERS If you park in a meter, be sure to set your timer to feed the meter every two hours. Meters are free from 6pm-10pm and on Sundays and Holidays. PARKING LOTS Please note: the parking lot directly East of the School is not a Pay to Park lot. This is a tenants only lot and there may be a penalty for parking in it. Cook Street is working diligently to get parking available for patrons, until then, there are a few pay to park lots within a couple of blocks. This interactive map shows the best options. ALTERNATIVE TRANSPORTATION We always encourage our customers to use alternative transportation when it’s available. Please check out RTD-Denver to map your route using bus and or lightrail. Ride sharing is also a great way to enjoy the evening in without the worry or hassle of driving. WEEK-LONG COURSES If you are joining us for one of our week or two-week-long courses we highly recommend ride share or public transportation to avoid any parking hassle. There will be coffee, tea and a light breakfast when you arrive and you will receive lunch with a glass of wine each day. Please wear close toed shoes that you will be comfortable in for up to 7 hours. The kitchen will get warm, so please come layered and prepared to be working around ovens and open flames for the majority of the day. APPAREL Our classes range from 4 – 7 hours, so it is highly encouraged you wear comfortable shoes and clothes. The kitchen will get warm, so please come in layers and prepared to work around ovens and open flames. WHAT TO EXPECT WHEN YOU ARRIVE Check In Please arrive 5-15 minutes prior to your class starting to ensure you are checked in, find a spot, and settle in. Your name will be on our roster, so no need for a confirmation number. For our evening classes, you will receive a welcome cocktail that our resident Sommelier has prepared for the evening. Seating Our classes are open seating. Please find a spot for you and your party. Waiver There will be a waiver for each participant to fill out prior to starting the class. Charcuterie There will be a charcuterie tray available when you arrive. Please help yourself to a small plate while you wait. Recipe packets A recipe packet is provided for each attendee. These include recipes and instructions on each element that is planned for the class. ALCOHOL We have a full menu of wine and beer available for purchase throughout the class. Our resident Sommelier pairs wine and beer with each menu to bring you the best experience. A welcome cocktail is provided at check in, specially designed to pair with the meal of the evening. TIPS If you find your evening enjoyable, please consider leaving a tip for our staff. Tips are shared evenly between our chefs, Front of House and dishwashers on staff for the evening. Tips can be left on a credit card transaction or as cash. And, thank you. AGE REQUIREMENTS Due to the nature of our kitchens and that cooking is an inherently dangerous activity, Cook Street asks that all participants be over the age of 18*. This is for your own peace of mind as well as for the comfort of our other guests. The exception to this policy is any of our Kids Class series, which are all-ages. Wine, Beer, and Cocktail classes require that participants are over the age of 21. *Our Online Classes do not have a minimum age requirement. CANCELLATION POLICY COVID-19 Policy: If you have a reservation and are feeling ill or have been in contact with someone who recently tested positive for COVID-19, please let us know and we will be happy to extend a credit to you for a future class. Our main concern is keeping you and our chefs healthy and safe. If you find you are unable to attend a class you registered for, you must notify us at least 2 weeks prior to the class date. If you do need to cancel with 7 to 14 days before class you are able to receive a course credit or transfer your reservation to a new class. We do not offer refunds, class credits, or transfers 7 days prior to the date as food and staff have already been committed to the class. There are various reasons Cook Street may need to cancel a class. They include, but are not limited to: not enough guests registered for the class, COVID restrictions, conflict in Cook Street's calendar, weather. In the event Cook Street needs to cancel a class, we will notify all participants via email or phone. Options for a Cook Street cancellation include transferring to another class or date, issuing a credit for a future class or a refund. HAVE A GIFT CARD? If you have a gift card, either physical or digital, please enter the card # or code into the Gift Card section at checkout. With a card # do not use any spaces. If the gift card is applied correctly, the original dollar amount will be crossed out and the balance will show up. If your gift card covers the full amount of the class, you will not be asked to enter a credit card number. However, if you have a balance after the gift card is successfully applied, the balance will remain and then you can enter your credit card number. Gift certificates are valid for 5 years from date of purchase. They can be redeemed for one-night cooking classes, online cooking classes, series classes or merchandise. They cannot be redeemed for alcohol purchase, tips or other gift certificates. Gift certificates are non-refundable. They are transferrable. If your gift card was not applied correctly, please contact us at cafe@cookstreet.com with your gift card number/code or call us at 303-308-9300. ONLINE COOKING CLASS Our new online cooking classes are a great way to learn new recipes and techniques from the comfort and safety of your own kitchen. Ingredient Kits: kits will be available for pick up between 3-5pm the day of the class. A gloved and masked Cook Street employee will deliver the kit to your car. Additional ingredients you may need to provide are mostly: salt, pepper, oil. We will provide 99% of the ingredients you'll need. This is a live stream. You will be able to ask questions via the Chat feature, but your audio and video will be muted. You'll be able to see us, we will not be able to see you. INCREASED HEALTH MEASURES In order to protect our customers and our staff, additional measures have been implemented to ensure the safety of everyone. Here are the new systems in place: If you are sick or have been in contact with an ill person, please remain home. Smaller class sizes to keep social distancing All guests and staff are required to take their temperature upon entering the building Non essential personnel work remotely to reduce the number of people in the building Enhanced cleaning protocols before and after every kitchen use. Face masks are required upon entering the building and during any lecture period. Obviously, face masks can be removed while eating. Dining tables are spaced 6' apart and limited to 6 people per group. Each guest will cook their own food, no communal food will be shared. PRIVACY POLICY Cook Street is committed to keeping your information private and secure. For our services, we must collect some personal information, such as: name, email address, phone number and physical address. We do not retain any confidential credit card information on our servers. All refunds are process from our website, but linked directly with our credit card processing company. We do not sell your information to any third-party company. If you have questions or concerns regarding our Privacy Policy, please reach us at cafe@cookstreet.com or 303-308-9300. HEADQUARTERS Cook Street School of Culinary Arts 43 W. 9th Ave | Denver | CO 80204 HOURS Monday – Friday, 9:00 AM – 6:00 PM Saturdays & Sundays, 10:00 AM – 4:00 PM CONTACT cafe@cookstreet.com admissions@cookstreet.com (303) 308-9300