SEARCH VENUES HOME ABOUT NEWS CSR CAREERS GROUP PARTNERS GET IN TOUCH SAFER GAMBLING Health Measures. MERKUR Slots & MERKUR Cashino Venues England Venues From Monday 19th July regulations across England are changing. That means we're keeping our enhanced cleaning and sanitation routines in place including sanitation stations in all venues, enhanced cleaning and hygene measures and perspex screens between machines. However you can now choose whether to wear a mask. Scotland & Wales Venues Our venues in Scotland and Wales are open. See below for the enhanced measures in place to keep you safe. All Clubs From Monday 19th July regulations across England are changing. That means we're keeping our enhanced cleaning and sanitation routines in place including sanitation stations in all venues, enhanced cleaning and hygene measures and perspex screens separating tables. However you can now choose whether to wear a mask. Scotland and Wales Venues Please see our handy video to guide you around the venue. The key 10 point plan to keep us all safe is outlined below. Arrival: We are supporting the NHS Test and Trace app. Please download before arriving ready to check-in. Upon arrival sanitise stations will be in place. Please give way to people leaving the venue to maintain social distancing. We are limiting the number of people in our venues at any one time so you may have to queue a few moments. If you feel unwell remain at home. Inside: Our teams will clean all machines and chairs down after each use. Machines either side of you will become unavailable to others to maintain social distancing. Some venues will also have partitions to improve social distancing. Please respect the social distancing markers around the venue when waiting for change, using ATMs or toilet facilities. All high touch point areas like door handles and counters are now cleaned continually. Leaving the Venue Please let us know anything we can do to make your visit more comfortable. Please remember to be patient and be kind. We are all working together to keep us all safe Do you have any feedback or complaints? Click below where you can find options to give us your feedback, recognise excellent service from our team, and find help if anything has affected your experience or enjoyment of our venues. We appreciate that sometimes things may not meet our high standards. Feedback Business Enquiries For business and general enquiries contact: info@merkur-casino.com 01908 351 200 Press Enquiries For press enquiries contact: merkur@sourcemc.co.uk 01133 801644 Social Media Find our Social Media at: facebook.com/MERKURCasinoUK twitter.com/MERKURCasinoUK Office Address To get in touch with our Head Office contact: MERKUR Casino UK, Seebeck House, 1A Seebeck Place, Knowhill, Milton Keynes, MK5 8FR Site Map Home About News CSR Career Group Partners Get In Touch Safer Gambling GAMBLE RESPONSIBLY Gambling should be fun. If gambling is causing you a problem, contact BeGambleAware for confidential advice and support: National Gambling Helpline 0808 8020 133 Website: www.begambleaware.org MERKUR Casino UK is committed to ensuring that gambling is kept free from crime and disorder, ensuring gambling is conducted in a fair and open way and the protection of children and vulnerable adults. MERKUR Slots Ltd is licensed and regulated in Great Britain by the gambling commission under account number 3266 MERKUR Bingo Ltd is licensed and regulated in Great Britain by the gambling commission under account number 2630 Copyright © 2021 MERKUR Casino UK | Website build by Fertile Frog