Promotion banner Save up to 45% with our Black Friday Deals! Discover more Shop All Wafer cookies Chocolate Bakery Gifts & Specialties Promotions Recipes Our Story Frequently Asked Questions In this section you will find the most frequently asked questions. Take a look and see if you can find your question or feel free to contact our customer service team using this contact form at www.loackerusa.com/contact-us, we are happy to assist! Orders & Shipping Open all | Close all Do you ship outside of the US? Do you ship to post office or APO boxes? How is sales tax calculated for my order? What payment options do you offer? Where do I find my tracking link? Which shipping services do you offer and where are you shipping from? Can I change an order after I submitted it? What is your return policy? Ingredients & Nutrition Open all | Close all Do Loacker products contain added colors, artificial flavorings or preservatives? What is the difference between milk and Alpine milk? Do you use Palm Oil in your products? Do you sell gluten free products? Do you sell sugar free products? Are your products vegan? Product Origins Open all | Close all Where do you produce your wafers? Do you have different recipes for different parts of the world? Customer Service Contact Us Orders & Returns FAQ Legal Privacy Policy Cookie Policy Conditions of Use Newsletter Sign up Follow Payment © A. Loacker USA, Inc. 2021 101 Hudson Street, Suite 2201 Jersey City, NJ 07302