Homeowners SERVICE REQUEST At Chesapeake Homes, we care about our Homeowners, Employees, and Contractors' safety. We are continuing work and inspection scheduling for VA, NC, and SC. Please continue to submit your 12 weeks and 10 month Service Request by your scheduled time frame. If you have an emergency please refer to your Vendor list and contact the appropriate vendor. Thank you for your continued patience during the COVID-19 Pandemic, Stay safe! Please refer to your Warranty Guide before submitting the Service Request. How To Submit Service Request Submit Warranty Request Warranty Coverage NEW HOME CUSTOMER SERVICE & WARRANTY INFORMATION Welcome to your new home! We wish you many years of happiness and sincerely appreciate the opportunity you have given us to build your new home. We recognize your new home is one of the largest investments you will ever make, and thus we have used high-quality products and the best available workmanship to protect your investment. The key to happiness and pleasure in your new home is a trouble-free operation of the fine mechanical components, and quick satisfactory service when required. Take the time to thoroughly read the Warranty Program book which outlines procedures to ensure the orderly and systematic handling of your service requests. The Warranty Program book contains additional information which will assist you, as well as some suggestions for routine maintenance that will enable you to avoid some of the more common complications encountered by new homeowners. Learn About Our Warranty Emergency Service One year manufacture wall-to-wall coverage. Two-year limited electrical, plumbing, heating, cooling and ventilation system coverage. Ten-year major structural defect coverage. Coverage is limited to defects in materials and workmanship. Refer to the Chesapeake Homes’ Warranty for full details and limitations on coverage. Items covered under manufacturer or supplier warranty are not specifically covered by Chesapeake Homes. However, for the first year, we’ll assist you in obtaining service if you are unable to do so directly with the supplier or manufacturer. See our Home Care Guide for common household maintenance tips. Taking Care Of Your Home Do you have questions about your new home? We are here to help! Check out our Home Care Guide to help find answers to the most common questions new homeowners have about their new home. View Our Warranty Guide View Our Building Guide View The QBW Warranty Guide CONTACT US! Have questions? We're here to help! By clicking the "Submit" button, I authorize Chesapeake Homes and its affiliates to contact me using the information provided on this form. Submit Explore Our Communities COASTAL VIRGINIA Suffolk Virginia Beach Hampton Williamsburg Moyock Chesapeake Portsmouth Norfolk RALEIGH / TRIANGLE Knightdale Morrisville Raleigh Clayton Cary COASTAL SOUTH CAROLINA Little River Myrtle Beach Longs Past Communities COASTAL VIRGINIA Governors Grove Graystone Reserve Highland Reserve Hillpoint Estates Kingfisher Pointe Lake Thrasher Mallory Pointe at Buckroe Beach New Port – Single Family Homes Olahs Landing Pecan Pointe Vance Landing RALEIGH / TRIANGLE Langston Ridge South Lakes COASTAL SOUTH CAROLINA Brighton Lakes Covington Lake East CHESAPEAKE HOMES, VA License #: 2701 039485A 448 Viking Drive, Suite 220 Virginia Beach, VA 23452 Phone: (757) 550-2617 Warranty: (844) 959-0103 CHESAPEAKE HOMES, NC License #: 63660 3100 Smoketree Court, Suite 210 Raleigh, NC 27604 Phone: (919) 352-9435 Warranty: (844) 959-0103 CHESAPEAKE HOMES, SC License #: RBC447 117 Reedgrass Drive Little River, SC 29566 Phone: (843) 806-0669 Warranty: (844) 959-0103 © 2021 CHESAPEAKE HOMES, All Rights Reserved. Contents are the exclusive property of Chesapeake Homes and can not be reproduced without written permission. TABLE OF CONTENTS | PRIVACY POLICY Powered By Homefiniti