Help & FAQs Store finder Contact Us Login Joint Administration Appointment COVID-19 Customer Information Payment Login Home Terms and conditions Terms and conditions Terms and Conditions Copyright Statement Terminology The use of the terms we/us/our within these terms and conditions means Caversham Finance Ltd trading as BrightHouse. Terms and Conditions of Use Of This Web Site We shall not be liable for any direct, indirect, special or consequential damages whether in contract, tort or otherwise, arising out of the use of this web site or the reliance on information in it. The content of this paragraph and its disclaimers and exclusions shall apply to the maximum extent permissible by applicable laws. Any rights not expressly granted herein are reserved. Information and Disclaimers We use reasonable care to ensure that the information appearing on this web site is up to date and accurate. While we takes precautions to prevent the occurrence of errors and omissions the user of this web site should not take the accuracy of the information for granted but should check directly with us. None of the material contained in this web site is to be relied upon as a statement or representation of fact. We have no control over the use to which the information may be put by you and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information. The statutory rights of a customer dealing with us shall remain unaffected. Links to Other Web Sites It is not possible for us to review the content of all of the web sites to which this web site links and we can not be held liable for their content. Users of this web site link to other web sites at their own risk and use those web sites according to the terms and conditions of use of those web sites. Information Posted to this Web Site Any material or information posted or sent to this web site by any means will be treated as non confidential and non proprietary and may be disseminated or stored or used by us for any purpose whatsoever including but not limited to developing, manufacturing and marketing products and services. Do not post or transmit to or from this web site any unlawful, threatening, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material which could give rise to any civil or criminal liability in the territory to which this web site relates. Help & FAQs Privacy Terms & Conditions Cookies notice Complaints Procedure Sitemap Authorisation Form - Account Holder Authorisation Form - Third Party © 2021 Copyright BrightHouse. All rights reserved Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP were appointed as Joint Administrators of Caversham Finance Limited on 30 March 2020. Caversham Finance Limited (in Administration) (‘CFL’) operates a business trading as BrightHouse providing rent-to-own and cash lending services. Registered in England and Wales. Registered Number: 00785922. Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. Authorised and regulated by the Financial Conduct Authority under registration number 695094. The affairs, business and property of CFL are being managed by Chris Laverty, Trevor O’Sullivan and Helen Dale, appointed as Joint Administrators on 30 March 2020. The Joint Administrators act as agents of CFL and without personal liability. Chris Laverty, Trevor O’Sullivan and Helen Dale are authorised by the IPA to act as insolvency practitioners. Chris Laverty, Andrew Charters and Sarah O’Toole of Grant Thornton UK LLP were appointed as Joint Administrators of Caversham Trading Limited on 30 March 2020. Caversham Trading Limited (in Administration) (‘CTL’) operates a logistics and engineering business supporting servicing, warranty and insurance claims of BrightHouse rent-to-own customers in the UK. Registered in England and Wales. Registered Number: 05396147. Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. The affairs, business and property of CTL are being managed by Chris Laverty, Andrew Charters and Sarah O’Toole, appointed as Joint Administrators on 30 March 2020. The Joint Administrators act as agents of CTL and without personal liability. Chris Laverty, Andrew Charters and Sarah O’Toole are authorised by the IPA to act as insolvency practitioners. The insurance is provided by Caversham Insurance Limited. Caversham Insurance Limited is authorised by the Gibraltar Financial Services Commission and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our regulation by the Financial Conduct Authority and Prudential Regulation Authority are available from us on request. Caversham Insurance Limited's firm reference number is 843992. We operate in the UK through our insurance intermediary, Caversham Finance Limited (in Administration) (trading as BrightHouse). Registered Address: c/o Grant Thornton UK LLP, 4 Hardman Square, Spinningfields, Manchester M3 3EB. You can check Caversham Insurance Limited and Caversham Finance Limited's registration on the FCA’s Financial Services Register by visiting https://register.fca.org.uk or by contacting the FCA on 0800 111 6768.