01277 655 655 Home News & Events Future Care Homes Policies About Us Our Care Our Care Homes Careers Help & Advice Contact Us FAQs and Key Information We often get many questions about care homes in general. We have tried to address as many as possible below, but if you need more advice, please contact your nearest care home. Are you regulated? In England we are registered and regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England and in Wales our homes are regulated and inspected by Care Inspectorate Wales (CIW). What care do you offer? Can you care for people living with dementia? What Facilities do your homes offer? Can residents participate in the running of the homes? What happens if my needs or the needs of my loved one change? Can we bring in furniture from home/our loved one’s home? When can I visit my loved one? My loved one is very sociable. What activities do you offer? Are pets allowed to live or visit the home? Mealtimes are very important to my loved one. What kind of service do you offer? My loved one is very religious; can you support this? My loved one has always had the same doctor; can they keep seeing them? What are your team arrangements? What type of funding do you accept? Are there any upfront fees? Changes in fees Contents insurance Can I or my loved one be asked to leave the home? Do you need proof of funding? Who can I talk to if I have questions or concerns about my loved one’s care? I still have more questions, what can I do? Our Latest News View All 1 December 2021 Hutton View celebrates first birthday 1 December 2021 The winners of our Christmas… 25 November 2021 Willingdon Park Manor supports Eastbourne’s… Click here to read our COVID-19 plans Hallmark Care Homes 2 Kingfisher House, Woodbrook Crescent, Radford Way, Billericay, Essex CM12 0EQ Telephone 01277 655655 Insurance Brokers - Brents Insurance. Portal ID Zurich C00108 (from 31st March 2016) Bluefin Insurance. Portal ID Barbican C00520 (before 31st March 2016) Care Home Regions Berkshire Cambridgeshire East Sussex Essex Kent London Oxfordshire Suffolk Surrey Wales Warwickshire Our Care Activities Residential Care Dementia Care Nursing Care Nutrition Activities & Lifestyle Employment Benefits Search Jobs Training Volunteering Accessibility Policies and Modern Slavery Statement Hallmark Intranet