Policies and documents library You are here: Home / About us / Policies and documents library We’ve gathered together all our policies and documents into one library. Please do contact us if you can’t find the information you’re looking for. Policies Adult and Child Safeguarding Policy Download Aids and Adaptations Policy Download Allocations Policy Download Anti-Social Behaviour Policy Download Arrears Prevention and Recovery Policy Download Compliments & Complaints Policy Download Data and Document Retention Download Data Protection Download Decant Policy Download Customer Domestic Abuse Policy Download Equality, Diversity & Inclusion Policy Download Fixed Term Tenancy Policy (applicable from 01/04/17 to 31/03/19 only) Download Fixed Term Tenancy Policy ( from 01/04/19) Download Mutual Exchange Policy Download Mutual Exchange – Ground to Refuse Policy Download Neighbourhood Management Policy Download Pets and Assistance Animals Policy Download Quality Policy Download Rent Setting and Review Policy Download Downsizing Property Policy Download Service Charge Policy Download Subject Access Request Form Download Succession Policy Download Tenancy Fraud Policy Download Tenancy Policy Download Links Liability insurance Privacy policy Accessibility Modern Slavery Act Statement Site map Contact us Employee area Proud to be Bushmead Homes Building quality residential developments in central England. Visit bushmeadhomes.co.uk or call: 01234 791169. Domovo Matching people with affordable homes, right across the centre of the UK. Visit domovohomes.co.uk or call: 01234 674070. Help to Buy bpha is the Help to Buy Agent for the Midlands and London. For more information visit www.helptobuyagent2.org.uk or call 03333 214 044. Copyright © 2021 bpha Limited. All rights reserved. Bedford Heights, Manton Lane, Bedford, MK41 7BJ. Authorised and regulated by the Financial Conduct Authority Cookie Policy bpha Privacy Notice Terms of use By continuing to browse the site, you are agreeing to our use of cookies. OKLearn more Last modified: September 30, 2021 at 9:59 am Live Chat (Closed)