HomeMerchandise Return Merchandise Return Before you return products to us, we need you to provide the information below. We will then assess your request and give you an answer as quickly as possible. If we approve your return request, you will receive a return material authorisation (RMA) number1) and a return slip. Please then send the product to us together with the return slip. The RMA number is required for efficient and speedy processing. 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(BN)* Quantity* Delivery note no. Delivery note item Serial or batch no.* add another product Reason for return* Wrong items received or ordered Defects Cost quote for repairs (they will not be carried out until you approve the cost) Recalibration / retuning Other (please specify) The General Terms and Conditions (GTC) for the Supply of Goods and Services and the Data Privacy Policy of SPINNER GmbH apply.* 1) The acknowledgement of a return application and assignment of an RMA number authorizes the return of the merchandise only. It does not automatically imply agreement with or consent to any complaints, warranty claims or requests to remedy defects or refund all or part of the purchase price. Similarly, whether or not repairs or recalibration etc. or other requested work can be done after the merchandise reaches SPINNER must also be clarified first. Contact Headquarters SPINNER GmbH Erzgießereistr. 33 80335 Munich Germany info@spinner-group.com Phone +49 (89) 12601-0 Fax +49 (89) 12601-1292 Contact form Contact After Sales Service Center SPINNER GmbH Aiblinger Strasse 30 83620 Westerham Germany Phone +49 (8063) 971-0 Fax +49 (8063) 971-3210 after-sales-service-center@spinner-group.com Merchandise return request SPINNER GROUP SPINNER has been setting standards with its RF technology products for more than 70 years, thus leading the information age to even greater vitality. 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