Book a demo Brilliant Customer - Customer survey Successful companies see every customer contact as an opportunity to deepen the customer relationship. We conduct all types of customer surveys - both the long-term customer relationship and directly when the customer has been in contact with your company. We help you get more loyal customers and ultimately better business. Brilliant Customer Service A comprehensive 360 ° solution for customer service that increases quality, efficiency and employee engagement - in every customer contact. Measure your customers' experience in real time and act on the insights to create more satisfied and loyal customers. Customer Experience Management The Brilliant Customer Experience Management solution is a relationship measurement that provides an overall picture of your organization's customer journey. In the tool, you can easily visualize the result with functions that give you support to increase customer loyalty, which in turn affects your sales and profitability. With Brilliant, we get a real-time receipt of how well Intrum handles matters with regard to key factors such as commitment, knowledge and ability to help those who are in debt. If we did not have Brilliant Navigator, we would probably only run individual operations a couple of times a year. JOSEFIN TIFELT, OPERATIONS MANAGER, INTRUM. Vad menar vi med Brilliant Customer? Vill ni veta vad era kunder tycker och vad som skapar lojalitet? Hur agerar ni på era kundinsikter idag? För att komma igång med er kundundersökning sätter vi en gemensam målbild och med hjälp av resultatanalyser och workshops leder vi er mot målet – steg för steg. Genom att föra tillbaka kunskapen till rätt ställe i organisationen utvecklas företaget mot fullt kundfokus. Efterhand blir ni allt bättre på att leverera rätt värde till varje kund. Varje dag, varje månad och varje år. Use Brilliant Data We give you data-driven actionable human insights, about the people that matter to you, so you can make decisions that improve your business. Boka demo At Brilliant, we help organizations get better! We measure the commitment of your employees and the customers' experience. We strengthen employee engagement, develop leaders and strengthen the organization's employer brand. Subscribe to our newsletter! Address Brilliant Future AB Linnégatan 87A Box 24182 104 51 Stockholm Contact Us 08-692 91 00 hello@brilliantfuture.se Links Privacy Policy Powered By People Events Press room Career Sign in follow us Facebook LinkedIn Twitter MEASURE. ANALYZE. ACT. Copyright 2021 Brilliant Future. All Rights Reserved. We use cookies to be able to offer you the best possible experience on our website. Read more | Accept