top page > Safety and security initiatives Yamaya values not only deliciousness but also food safety. Point 1 Factory / store management system To provide safe and secure products to our customers The quality control group of Yamaya Communications manages the quality of the factories that manufacture and the stores that sell them. In order to provide safe and secure products to our customers, we provide regular training to working employees and unannounced process inspections at our manufacturing plant. In addition, aiming for a higher level factory, we are working together with the factory to carry out improvement activities using methods such as 5S / QC activities. At overseas factories, the quality control group regularly visits and provides guidance and audits on quality control rules to maintain a system for making safe products. For factories outsourced, we maintain and confirm that the products are safe by encouraging audits and improvement activities using checklists. As mentioned above, we are working every day to deliver products that satisfy our customers with peace of mind. Similarly, with regard to stores, in order to establish a quality monitoring system so that customers who visit the store will be satisfied, we will visit each store, check the management method of the expiration date, etc., and have a meeting with store employees. And are carrying out improvement activities. As a result, not only manufacturing plants but also dealers are working to provide customers with safe products. Through these management systems, the Quality Control Group plays a central role in striving to deliver safe and delicious products to our customers on a daily basis. Factory hygiene management Rules for entering the factory Hygiene management is thorough at factories that handle spicy cod roe. When entering the factory, put your hair in the net, wear a hat called a sanicap, and wear a uniform. Wear washed boots and always check in front of the mirror. Wash your body with an air shower 服装のチェックをした後はエアシャワー室に入ります。ここで体に付着しているゴミやほこりを取り、次に手を洗って工場へ入ります。 金属探知器で 金属の混入をチェック 金属探知機で、金属片が混入していないかを入念にチェックします。チェックはベルトコンベアに乗せられて機械で自動的に行われています。 ポイント2 検査体制 安心で美味しい商品としてお客様のもとに届けるために お客様に届けられる商品が、美味しくて安全・安心なものであるかを確認するため、日々製造された商品を検査しています。 微生物検査、理化学検査、専門員による官能検査を行い、すべての検査に合格したもののみを出荷する体制を整えています。 また、工程中の検査、新商品開発時の検査など製造された商品の検査だけでなく様々な機会で検査を行っています。品質管理グループの検査は、やまやコミュニケーションズの商品の『最後の砦』。この厳しい砦をくぐり抜けた商品だけが、安心で美味しい商品としてお客様のもとに届けられていきます。 ポイント3 ISO9001 やまやコミュニケーションズは2000年に 品質マネジメントシステムの国際規格であるISO9001を取得しました。 We design, develop and manufacture products in accordance with this ISO9001 in order to provide products that satisfy our customers. In addition, ISO9001 is being reviewed by an external organization every year while upgrading its version, and we are working to maintain and improve the system. Our quality policy is "Safety, deliciousness, and service are always the best in Japan", and we are conscious of operating ISO9001 from the customer's perspective. We will continue to operate ISO9001 in order to improve customer satisfaction. Our 168-hour mentaiko spicy cod roe is manufactured in a factory that has acquired ISO9001 certification. To the top of the page Top page｜ About personal information protection policy｜ Site Policy｜ Inquiries｜ site map [Reception Hours] 9: 00-17: 00 (Monday-Friday) Copyright © YAMAYA COMMUNICATIONS. Inc. All right reserved.