ABOUT US WORK EXPERTISE INSIGHTS NEWS EXPERIENCE CAREERS Sustainability, Ethics and the Modern Shopper Read Article Our Areas of Expertise Commerce Inspiring growth for brands and retailers by helping them win in an era of connected commerce. GET IN TOUCH Contact Us Our Commerce offering is a global eCommerce consultancy that brings strategic clarity, tech know-how and creative inspiration to help organizations deliver winning commerce capabilities across digital channels: Amazon and other marketplaces, online retail, D2C and social. AT A GLANCE Inspiring Commerce Journeys 400+ enterprise-level eCommerce solutions built for brands and retailers, including the world’s largest B2B, CPG and fashion commerce platforms. AT A GLANCE Driving Multi- Channel Growth $20bn online revenue generated annually for clients, including $4bn across Amazon and Tmall marketplaces. AT A GLANCE Building eCommerce Tech Globally 1,700+ commerce experts across more than 20 offices, helping future-proof client businesses through best-in-class technology. Commerce Solutions Digital Strategy Strategising for growth, underpinned by proven services to support end-to-end commerce journeys Read More Customer Experience Creating inspirational multichannel journeys to drive engagement and transactions Read More eCommerce Technology Defining and deploying best-in-class technology to support eCommerce operations Read More Commerce Operations Running critical operations to sustain high performance in your eCommerce investment Read More Amazon / Marketplace Services Helping brands sell and scale globally on Amazon and other marketplaces Read More Shopper Marketing Creating seamless consumer experiences to drive commerce in physical or digital retail Read More Social Commerce Leveraging social media and influencer marketing to drive consumers to purchase Read More Data Services Going beyond hard data to drive customer insight and support smarter decisions Read More Key Commerce Enablers For Winning Online DFS: AI Optimization in a supply chain crisis Wunderman Thompson Commerce and Satalia help DFS combat the challenge of routine delivery, building a last-mile delivery solution. Using skills that already exist in the business, we used AI technologies and toolsets to get more out of them. Watch The Video The Need for a Composable Commerce Strategy Composable Commerce describes building entire architectures piece-by-piece, comprising distinct services and tools that are integrated to provide the complete marketing, sales and service lifecycle, whilst keeping the customer experience and business needs at the forefront. And it’s set to deliver the foundation for how consumers will buy in the future. Download Report COMMERCE WORK HOTTER Kickstarting a new Ecommerce Platform during Lockdown Taking Hotter's digital presence to the next level Read Case Study SELFRIDGES Signature Moments Delivering an extraordinary and unique digital experience Read Case Study SAINSBURY'S Feeding the Nation with Sainsbury's When panic set in, Wunderman Thompson Commerce helped Sainsbury’s feed the nation Read Case Study TED BAKER Leading the next generation of global fashion retail Supporting Ted Baker’s global vision Read Case Study REYNOLDS CONSUMER PRODUCTS Helping Reynolds win on Amazon Capturing meteoric sales growth via advertising on Amazon. Read Case Study See All Our Work Our Partners Through our partners, we’re inspiring powerful ecommerce journeys for clients globally. See All Partners COMMERCE INSIGHTS Insight Sustainability, Ethics and the Modern Shopper We assess today's consumer attitudes to sustainable and ethical shopping, and how organisations must respond Read Article Insight Space Commerce A Giant Leap for Enterprise Read Article Insight The Forgotten Shopper Uncover the shopping habits and behavior of the most significant players in the retail economy Read Article Insight Compressed Commerce Accelerating from inspiration to purchase online Read Article See More Insights COMMERCE NEWS News Wunderman Thompson Acquires Leading AI-focused Tech Company Satalia Acquisition will bolster Wunderman Thompson Commerce’s tech proposition through intelligent data-driven insights, decision-making and execution Read Article News Wunderman Thompson Acquires NN4M, a Leading Mobile Commerce Provider Acquisition to strengthen Wunderman Thompson’s commerce offering Read Article News Wunderman Thompson Commerce and British American Tobacco recognised as the very best The awards celebrate the very best in the eCommerce sector, and we are thrilled to have stood out as the leaders in this tough category Read Article News Space Commerce: A Giant Leap for Enterprise The commercialisation of space risks disharmony on Earth, according to report by Wunderman Thompson Commerce. Read Article See More News OUR LEADERSHIP Neil Stewart Global CEO, Commerce & Technology WUNDERMAN THOMPSON Amit Gupta CEO India INDIA Frank Kochenash Managing Director, US UNITED STATES Helmut Rieder CEO LUXEMBOURG Glen Burson Chief Technology Officer, EMEA UNITED KINGDOM Patrick Munden Chief Growth Officer, Commerce & Technology UNITED KINGDOM James Westoby CEO UNITED KINGDOM Andrew Jones COO UNITED KINGDOM Ruth Zohrer Global Chief Client Success Officer UNITED KINGDOM Hugh Fletcher Global Marketing Director UNITED KINGDOM See All Leadership OTHER AREAS OF EXPERTISE APPS Inspiring growth by creating innovative product experiences that delight consumers. Find Out More INTELLIGENCE The global futures and trend intelligence unit Find Out More B2B We believe brands grow when they inspire the end-to-end experience throughout the entire sales cycle. Find Out More CRM Inspiring growth through stronger customer relationships. 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