My Life Insurance Account Policyowner Log in User ID Password Remember my ID Read me Forgot User ID or Password? First Time User This secured website is for Life Insurance Policyowners only. If you have never accessed the site, please complete our short registration process. Questions? Call Customer Service (800) 347-7787 Monday - Friday 5:00 AM - 5:00 PM Pacific Time (excluding holidays) SERVICE FORMS Access our most commonly requested forms. For New York issued policies, please select from these forms. For PL Promise Product policies, please select from these forms. INITIATE A CLAIM Click here to start the claim process. MAKE A PAYMENT Click here to start the payment process. INDEXED ACCOUNT RATES You should carefully consider a variable life insurance product’s risks, charges, limitations, and expenses, as well as the risks, charges, expenses and investment goals/objectives of the underlying investment options. This and other information about Pacific Life insurance products are provided in the applicable product and underlying fund prospectuses which are available from your life insurance producer or by clicking here. Read them carefully before investing or sending money. Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Insurance products are issued by Pacific Life Insurance Company in all states except New York and in New York by Pacific Life & Annuity Company. Product availability and features may vary by state. Each insurance company is solely responsible for the financial obligations accruing under the products it issues. Insurance products and their guarantees, including optional benefits and any crediting rates, are backed by the financial strength and claims-paying ability of the issuing insurance company, but they do not protect the value of the variable investment options. Look to the strength of the life insurance company with regard to such guarantees as these guarantees are not backed by the broker-dealer, insurance agency or their affiliates from which products are purchased. Neither these entities nor their representatives make any representation or assurance regarding the claims-paying ability of the life insurance company. Variable insurance products are distributed by Pacific Select Distributors, LLC (member FINRA & SIPC), a subsidiary of Pacific Life Insurance Company, and an affiliate of Pacific Life & Annuity Company, and are available through licensed third-party broker-dealers. Pacific Life’s Home Office is located in Newport Beach, CA. Check the background of this firm on FINRA's BrokerCheck. Copyright 2021 © Pacific Life | Legal Statement | Privacy Statement | About Pacific Life | Contact Us | Mutual Funds | Annuities