Log In Why Backbase Products Solutions Services Careers About Us Leader in the Forrester Wave for Omni-Channel Digital Banking Backbase leads the pack as leader in the recent Forrester Wave™ for omni-channel digital banking solutions. Read the Report Vision & Mission Backbase is a software company. We are on a mission to help financial institutions create, manage, and optimize secure omni-channel customer interactions. We have created the world’s leading lean customer experience platform, Backbase CXP. It has been designed to help you organize, create, and manage deeply relevant customer experiences across all channels, on any device, to delight your customers and deliver measurable business results. We believe that customer experience management is essential for organizations to stand out from the crowd, stay relevant to their customers, and grow their business. Next to Backbase CXP, we’ve created Backbase DBP, our digital banking solution, optimized for retail banking, commercial banking and wealth management scenarios. Backbase DBP includes the omni-channel and customer experience power provided by Backbase CXP, enriched with out-of-the-box Digital Banking Apps (from account opening, to transactions, money movement, and so on) and our Digital Banking Services, making it possible to use Backbase DBP as a digital banking solution on top of any core or back-end system. Backbase Customer Experience Platform The Backbase Customer Experience Platform (CXP) makes it easy for you to create and manage rich, interactive web portals and mobile applications. It’s fully loaded with integrated customer experience management tools that will empower your business teams to optimize your digital channels and create an engaging, customer-centric environment across devices. Backbase comes with: Lean Portal Core Integrated Web Content Management Intelligent forms for self-service and enrollment Omni-Channel Orchestration Native Mobile SDK & mBaaS Smart targeting & A/B Testing Backbase comes with powerful enterprise security and application integration technology that’s easily integrated with your existing systems and applications, enabling you to leverage your past IT investments. Learn more on Backbase CXP → Listed Twice in The Top 5 for Mobile Development Platforms Backbase Scores in Gartner’s Latest Critical Capabilities for Mobile Application Development Platforms Report Learn Why & Download the Report Backbase DBP: Omni-Channel Digital Banking Meet Backbase DBP, the out-of-the-box omni-channel digital banking solution optimized for retail banking, commercial banking and wealth management. With Backbase DBP, you get the power of Backbase CXP, yet enhanced with all the apps and functionality and integration patterns you need to kick-start your digital banking project. Backbase DBP dramatically reduces time-to-market for financial institutions who need to accelerate and regain control of their digital strategy so they can address their customers’ needs directly. At the same time, Backbase DBP empowers business owners such as digital marketers to create, manage and optimize the end-to-end customer experience. Learn more on Backbase DBP → We have 85+ Open Positions, Join us! We are growing and need more hands. From Front-end Developers to Project Mangers, from Back-end Architects to Designers. See all jobs Customer Success Backbase software is used by enterprises of all sizes to create customer-centric digital experiences that drive self-service and engagement, fuel online revenues, and maximize their customers’ online experience. Global financial institutions such as ABN AMRO, Barclays, CheBanca!, Sberbank, Fidelity, Hiscox, Legal & General, Bank Hapoalim, PZU, Postfinance and Al Rajhi Bank are standardizing on the Backbase Customer Experience Platform or Backbase DBP. See what they have to say about how Backbase has improved their digital customer experience and impacted their business. See our customer stories → Loading... "As an architect, I fell in love with the agility and the simplicity Backbase provides. I'm truly in control; I can work directly with my e-business and digital marketing counterparts to optimize the platform. But above all: We were able to do in months what in the past, with a traditional vendor, would have taken us years." Loading... Since implementing Backbase we have seen that running costs for our IT teams have dropped significantly and we're able to increase and improve functionality with the development of widgets. We're also very excited about the digital marketing capabilities, like micro targeting, which will empower our digital marketing and ebusiness teams." Recognition Gartner Leading analyst Gartner has placed Backbase CXP in the ‘visionary’ section of its Magic Quadrant for Horizontal Portals for four years running. In 2014, Gartner positioned Backbase as ‘Most Visionary’ in its Visionary Quadrant, stating that, ‘Backbase is among the most highly regarded vendors in terms of time-to-implement. Backbase’s lean portal architecture and the new Launchpad are responsible for this agility.’ Download the report→ Ovum In 2013, Backbase CXP was also named a 'Market Leader' of next-generation digital banking platforms by financial services analyst Ovum. According to Ovum, market leaders are, ‘The leading solutions that we believe are worthy of a place on most technology selection shortlists. Backbase has established a commanding market position with a product that is widely accepted as best-of-breed.’ Download the report→ Company Facts Backbase has a long history of being at the forefront of innovative software development. It was founded in 2003 and was one of the first companies to develop an Ajax framework. Ajax technology laid the groundwork for the Rich Internet Applications that define how we now experience the web. In 2008, Backbase naturally progressed into portal development and has since become recognized as the leading customer experience platform with a strong focus on financial services by delivering its own digital banking solution. The Backbase team is made up of more than 250 senior technology and usability professionals, with offices in Amsterdam, Atlanta, New York, London, and Singapore, and has an extensive, global partner ecosystem with 1,500+ skilled implementation professionals. The company is privately owned. Thought Leadership At Backbase, we’re passionate about sharing knowledge and helping others innovate. In 2012, we created our very own fintech community platform called BankNXT, a place for innovative financial professionals to find and share knowledge and thought leadership, and the community they need to successfully compete in an ‘engagement banking’ era. Banking as we know it is changing, and BankNXT wants to lead this change by helping banks be successful in this era of engagement banking. It’s a home for thought leaders in banking, investing, fintech, insurance and payments. It’s a movement of like-minded professionals implementing change in the banking space. Visit Banknxt.com → LET US SHOW YOU THE POWER OF BACKBASE. Request Live Demo Want to know more? Let's talk. Select Country United Kingdom United States ============ Afghanistan Aland Islands Albania Algeria Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia, Plurinational State of Bonaire, Sint Eustatius and Saba Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Chinese Taipei Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, the Democratic Republic of the Cook Islands Costa Rica Cote d'Ivoire Croatia Cuba Curaçao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macedonia, the former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Martinique Mauritania Mauritius Mayotte Mexico Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Norway Oman Pakistan Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Qatar Reunion Romania Russian Federation Rwanda Saint Barthélemy Saint Helena, Ascension and Tristan da Cunha Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch part) Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, Bolivarian Republic of Viet Nam Virgin Islands, British Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Send message Americas: +1-866-800-8996 EMEA: +31-20-465-8888 United Kingdom: +44-20-3735-8437 See Backbase in Action DOWNLOAD MORE INFORMATION We have created the world’s leading lean customer experience platform, Backbase CXP. It has been designed to help you organize, create, and manage deeply relevant customer experiences across all channels, on any device, to delight your customers and deliver measurable business results. Next to Backbase CXP, we’ve created Backbase DBP, our digital banking solution, optimized for retail banking, commercial banking and wealth management scenarios. Backbase DBP includes the omni-channel and customer experience power provided by Backbase CXP, enriched with out-of-the-box Digital Banking Apps (from account opening, to transactions, money movement, and so on) and our Digital Banking Services, making it possible to use Backbase DBP as a digital banking solution on top of any core or back-end system. PRODUCTS Overview CXP DBP Demo SOLUTIONS Overview Retail Banking Commercial Banking Wealth Management Insurance KNOWLEDGE Overview White Papers Events ABOUT US Overview Customers Partners Careers Press Contact PROUDLY POWERED BY BACKBASE CXP © BACKBASE. ALL RIGHTS RESERVED TERMS & LEGAL - PRIVACY POLICY Jobs & Careers