HOME PAGE CONTACT JOBS & CAREER PRESS NEWSLETTER COMPANIES INSURANCE SERVICE TELEMATICS about us Professional services Proven Quality Product development Mission management Services according to business areas Services to listen to network Assistance Circle 2015 Contact Directions Ask us! We look forward to an interesting contact with you! Give us a call or send us an email. Our staff will be pleased to advise you! Phone: +49 211 536-30 Send e-mail DEUTSCHE ASSISTANCE SERVICE GMBH Deutsche Assistance Service GmbH, a subsidiary of Deutsche Assistance Versicherung, is the service and assistance partner for public insurers and the savings bank finance group. Since 1992 the company, which operated under the name ÖRAG Service GmbH until mid-2012, has been organizing support and services for its clients' customers. Around 180 employees handle around one million telephone calls per year on a 24-hour basis. The spectrum of the assistant ranges from general advice to claims settlement. For its organizational and aid measures, the company relies on an international network with more than 200,000 mostly quality-controlled partners, such as doctors, craftsmen or rental car companies, and arranges services in more than 20 languages. The assistance services of Deutsche Assistance Service are divided into the areas of Medicine & Travel, Health & Care, Technology & Mobility, Buildings & Living and Call & Services. The services are integrated into the products of public insurers and Deutsche Assistance Versicherung and offer their customers an additional, special benefit. The customer-oriented design and reliable implementation of the assistance services offered contribute to the systematic and successful customer loyalty of public insurers. In addition, MehrWert Servicegesellschaft mbH, which Deutsche Assistance Service GmbH operates together with Deutsche Sparkassen Verlag, develops customer loyalty concepts and loyalty programs for the Sparkassen-Finanzgruppe. With its recent investment in Reha Assist Deutschland GmbH, a provider of rehabilitation services, Deutsche Assistance Service GmbH has once again expanded its range of services for its customers. Deutsche Assistance Service GmbH has received several awards in recent years for the quality of its services and the satisfaction of its customers. In addition, the entire company is certified according to DIN EN ISO 9001: 2008. print back top of page A company of the ÖRAG companies Companies insurance service Telematics QUICKLINKS: Home page Contact Job & career imprint privacy