Products Solutions Services About Request a demo Innso was born in the heart of the contact center ecosystem We’ve designed our technology with both the customer and the contact center in mind. Our truly omnichannel platform stands out from the crowd because of a unique inside-out approach to development that is fueled by operational feedback. 0 Enterprise Clients 0 Employees Worldwide 0 Months – Average Deployment Time 0% YoY Growth 0k Users Our Values Team Spirit Together we count on each other to perform and excel as a team Ownership We empower ourselves and each other to overcome challenges together Agility Our team and products adjust quickly and easily to market and client needs Diversity A multicultural, multilingual, multiskilled outlook makes us stronger We help improve customer interaction through intelligent software We do more than recognize customer expectations: we meet the needs of agents, supervisors and managers. This innovative approach, informed by real-world customer service challenges, continuously improves our clients’ abilities to deliver high-quality CX. As a spin-off of Sitel Group®, we have not only the backing and resources of an international group, but also the agility and energy of a startup. Join the Team There’s a better way to customer service Executive Team David Slaviero Advisor & Co-Founder Nicolas Raffin Founder & CEO Ana Athayde General Manager Management Team Laurent Manns Head of Development Vincent Van Elsuve Head of Professional Services Lucile Denoeud Head of Product Geoffroy d'Aligny Head of Sales Northern Europe Marc Verrall Head of Solutions Sebastien Parent Head of Tech Delivery Anthony Belleguic Head of Alliances & Partnerships Innso exists to simplify the use of technology in customer relationship management. We propose a new way of delivering an omnichannel platform, one built by operations for operations to ensure an agile, optimized customer experience (CX). Our innovative approach, informed by real-world customer service challenges, continuously improves users’ abilities to deliver on CX. RECENT POSTS How to deal with stock shortages and supply issues in four strategic steps Chat and Conversational Messaging for optimized customer relations Ana Athayde and Nicolas Raffin take on new responsibilities within Sitel Group® Simplify, automate, and connect back office and operations Accelerate back office processes for optimization and performance SITE MAP Products Solutions Services About Events Blog Contact Us A PRODUCT OF Terms of use - Innso © Copyright 2021 Twitter LinkedIn Vimeo This website uses cookies and third party services. Ok