Customer Service:+866-874-7342 Claims:+866-722-4995 mySFI Login Agent Login Our Company Products Claims Corner Contact Us CONTACT US PAYMENT & REMITTANCE CUSTOMER SERVICE CLAIMS ASSIGNMENT OF BENEFITS FOR MEDIA OR PRESS INQUIRIES Copyright © 2021, Southern Fidelity Insurance Company. All Rights Reserved. | Contact Us

Customer Service:+866-874-7342 Claims:+866-722-4995 mySFI Login Agent Login Our Company Products Claims Corner Contact Us KEY INSURANCE TERMS Search Actual Cash Value – The amount needed to replace damaged property at market value, less deduction for age and wear and tear. Assignment of Benefits – A signed agreement in which an insured transfers or assigns any and all insurance rights, benefits, and causes of action under the insurance policy to a third party. Deductible – The amount that you, as a policyholder, must pay toward your loss before the insurance company begins to pay its share within the limits of your policy. Depreciation – The reduction in your property’s value due to age and normal wear and tear. Mitigation – The action(s) taken to avoid or reduce damages. For example, in the event of a leak, you may elect to turn off the water supply to prevent further damage. Named Perils – Perils are causes of loss, such as Wind, Water, Fire, etc., that are specified in your policy. Non-Recoverable Depreciation – If your policy does not have Replacement Cost Value and a payment is made on your insurance claim, the payment you receive will have depreciation applied or deductions taken for age and wear and tear. No reimbursement will be made for the amount of depreciation deducted. Recoverable Depreciation – If your policy has Replacement Cost Value and a payment is made on your insurance claim, the payment received may still have depreciation applied or deductions taken for age and wear and tear. However, you may be eligible for reimbursement for the amount of depreciation deducted. Replacement Cost Value – The amount needed to replace damaged property at market value, without deduction for depreciation. This amount cannot exceed the limits stated in your policy. Copyright © 2021, Southern Fidelity Insurance Company. All Rights Reserved. | Contact Us

Customer Service:+866-874-7342 Claims:+866-722-4995 mySFI Login Agent Login Our Company Products Claims Corner Contact Us CONDOMINIUM INSURANCE Through one of our Condo policies (HO-6), Southern Fidelity provides peace of mind to its customers by allowing them to protect their personal possessions and provide liability coverage within the walls of their unit. Typically, the owner’s condo or co-op association provides property and liability coverage for outside of the dwelling. Interested in a Condominium Insurance Policy? Find an Agent Copyright © 2021, Southern Fidelity Insurance Company. All Rights Reserved. | Contact Us