ENG FIN FRONT PAGE SERVICES SUCCESS STORIES FRAMEWORK AGREEMENTS COMPANY NEWS TAKE CONTACT Framework agreements KLKH109 - Virtual care solutions KLKH110 - Customer service solution KLKH110 - Customer service solution Comprehensive service for online business-to-business transactions between municipal organizations and end users (municipalities and companies) Transactions can be saved as needed The solution to be searched for primarily serves the end user's transactions from their own terminal via a face-to-face video connection, regardless of location The service also supports instant messaging (chat) customer service and a smooth transition from instant messaging to video transactions. The service enables both online transactions that take place immediately and transactions that can be made by the end user by appointment The service enables integration into the Customer's own Contact Center system (depending on the capabilities of the Customer's system) No need for separate terminals, available from the customer's / end user's existing terminals An optional appointment calendar or, alternatively, the solution can be integrated into the customer's own appointment system. More information on the KL- Municipal Procurement website: kuntahankinnat.fi/ict/visuaalisen-kommunikaation-palveluratkaisu-asiakaspalveluratkaisu-2016-2020 VideoVisit Oy Tietotie 9 01530 Vantaa Finland Tel. +358 9 3158 9800 © Copyright - VideoVisit Oy Privacy Statement Customer service Tel. +358 9 3158 9800

ENG FIN HOME SERVICES CUSTOMER STORIES COMPANY NEWS BLOG CONTACT US Happier future at home We care and value the elder. Our mission is to help care providers to offer best possible care for the silver generation at their favourite place, their own home. Our solution is virtual care – a high quality, secure and reliable connection between the care giver and receiver. VIRTUAL CARE CUSTOMER STORIES VideoVisit virtual care Most people rather lived at their favourite place at their own home as long as possible. Our award winning virtual care solution has been delivered already to hundreds of home care units. We’ve trained hundreds of nurses into a new virtual nursing profession and helped thousands of elder people to live at their own home longer. In addition to virtual care’s ability to improve wellbeing of aging people, it brings cost efficiency in providing care services. 85% more cost efficient than physical home care 10 x more patients treated per work-shift Savings provided to healthcare service providers See virtual care in practice with nurse Tiina and Matts 71 yrs It’s the safety which is the most important thing, if suddenly something would happen. Matts 71 years Previous Next Discuss with our professionals how your organization could benefit from VideoVisit virtual care. Send us mail Recognitions and Awards Best Customer Engagement Application - Vidyo EMEA Summit 2016 Going Global Award - Kasvu Open 2016 © Copyright - VideoVisit Oy International Sales sales@videovisitglobal.com +358 9 3158 9800