about solutions case studies support contact careers Delivering Excellence in Customer Experience CRM and Cx (Customer Experience Management) help organisations perform better, by maximising the value of every customer interaction in all Sales, Service and Marketing process across channels Manage your Business Processes, leverage existing assets and resources on a single infrastructure that allows you to build, integrate, extend, and manage applications across channels Manage the complete range of multichannel Customer OM and Service OM processes in a Convergent Telecommunications environment Customer Engagement Portals that enable organisations to effectively handle their online interactions with customers and prospects Our News Η Cognity βραβεύτηκε με το Oracle ECE Partner Excellence Award in Applications 2012-2013 Έργο Enterprise CRM της Interamerican από την Cognity Πιστοποίηση της Cognity κατά ISO 9001:2008 SOLUTIONS Customer Relationship Management (CRM) & Cx Order Management & Service Management (OM, OSM) SOA-based Integration, ESB, AIA, BPM Master Data Management (MDM) Portals, eCare, eShop, Mobile, Tablet Apps Marketing Automation & Campaign Management Business Intelligence (BI) & Analytics Data Quality & Data Governance BSS, Billing, Provisioning, Activation IT Service Management (ITSM) Contact Center (CC) Industry Solutions *cognity © 2016 42 Kifissias Av., 15125 Maroussi, Athens, Greece t: +30.210.6194400 f: +30.210.6194019 info@cognity.gr CASE STUDIES Customer Relationship Management (CRM) & (Cx) Order Management & Service Management (OM, OSM) SOA-based Integration, ESB, AIA, BPM Master Data Management (MDM) Portals, eCare, eShop, Mobile, Tablet Apps Marketing Automation & Campaign Management Business Intelligence (BI) & Analytics Data Quality IT Service Management (ITSM) Contact Center (CC) home about solutions case studies support contact careers