Products Order HOW CAN I PLACE AN ORDER? Choose the products to buy (just click on the photos of each category to see the products available) and add them to the cart. After adding all the products, click on the "go to checkout" button, enter the shipping details and finally choose the payment method. If you have a promotional code, remember to enter it in the "coupon code" field in the cart. You can also place your order by phone call +39022132093 from Monday to Friday from 10 to 13 and from 15 to 18 DO I HAVE TO REGISTER TO PURCHASE? No, it's not necessary. However, it is possible to log in by clicking LOG IN, a link will be sent to you via email through which you will be automatically directed to the homepage. In this way you will be able to view the status of your orders and enter your shipping data in the ADDRESS BOOK so that the compilation of your order is automatic. Your data will be used only for order management and will absolutely not be provided to third parties. WHEN WILL THE PRODUCT BE AVAILABLE AGAIN AT THE MOMENT SOLD OUT? We inform you that the restocking of an out of stock product takes place within 7 working days. CAN I DELETE A PRODUCT FROM THE CART? You can cancel it by clicking on the X next to each product added to the cart I CANNOT MAKE THE PAYMENT BY CREDIT CARD, WHAT CAN I DO? To pay by credit card, click GO TO CHECKOUT, the SHIPPING METHOD and PAYMENT METHOD pages will follow. Here you can select "" payment by credit card "", by clicking "" go to payment "" you can then select the circuit of your credit card and enter the necessary data. HOW CAN I REQUEST AN INVOICE FOR THE ORDER I AM COMPLETING? After entering the delivery address, the pages SHIPPING METHOD and PAYMENT METHOD will follow. On the latter you will have to tick "I want an invoice as a company" and enter your details. You will receive the electronic invoice through the exchange system of the Revenue Agency. HOW CAN I SEE MY PREVIOUS ORDERS? To check a previous order, just click on ORDER TRACKING without logging in. If you have already LOG IN with your credentials, click on MY ACCOUNT and then on ORDERS to enter the data in the search items. You will see all the orders placed in your name I CANNOT ADD MORE THAN A CERTAIN QUANTITY OF A PRODUCT, HOW NEVER? The system reports the current availability of the warehouse therefore if you are unable to order more than a certain quantity it is because it is not available at the moment. HOW DO I KNOW IF THE CAPSULES ARE COMPATIBLE WITH MY COFFEE MACHINE? By clicking on the brand photo (eg Nespresso, Dolce Gusto etc) and then on one of the available blends, you will find the list of coffee machines compatible with that type of capsule. WHERE AND HOW SHOULD I ENTER THE COUPON CODE? On the cart page, under the TOTAL, click "Do you have a discount code? Redeem your coupon" Enter the coupon code and click APPLY CAN I INSERT TWO COUPON CODES IN THE SAME ORDER? ti informiamo che i coupon non sono cumulabili. E' possibile quindi inserire un codice alla volta. NON SONO SICURO CHE IL MIO ORDINE SIA ANDATO A BUON FINE, COME POSSO VERIFICARLO? A seguito dell’ordine effettuato riceverai una mail di conferma all’indirizzo indicato nell’ordine. Verifica sempre l’esattezza dell’indirizzo mail immesso prima di confermare l’acquisto e controlla che la conferma non sia finita nella cartella posta indesiderata. Ti consigliamo di inserire tra i preferiti il nostro indirizzo mail info@yespresso.it in modo da non perderti alcuna comunicazione. Se non riesci a trovare la mail di conferma CONTATTACI Non hai trovato la soluzione alla tua richiesta? Consulta le altre sezioni o CONTATTACI ORDINE SPEDIZIONE MODIFICARE UN ORDINE PAGAMENTO E FATTURA PROBLEM WITH AN ORDER RETURN AND INCORRECT PURCHASE ACCOUNT DISCOUNT CODES AND PROMOTIONS Press | Site map Recommend this page FILINVEST SRL REA MI - 2017039 - PIVA 08309790965