MARKET RESEARCH LOYALTY & CRM IT SOLUTIONS GROUP INVESTORS MARKET RESEARCH 220000 proprietary panellists 1 access panels in Europe 30 profiling criteria INNOVATIVE SOLUTIONS, AN INTERNATIONAL PRESENCE AND A LARGE VOLUME OF PANELLISTS FOR THE COLLECTION AND MANAGEMENT OF YOUR SURVEY DATA 12 EUROPEAN OFFICES Dedicated project teams in Paris, Berlin, Cologne, Zurich, London, Milan, Madrid, Leuven, Copenhagen, Odense, Stockholm and Helsinki INNOVATIVE TECHNOLOGY A sophisticated multi-channel data management platform (Data Management Platform) that allows collected survey data to be harmonised, interpreted and managed 2.2 MILLION PANELLISTS More than 2.2 million active online panellists in 12 European countries and a network of partners reaching panellists around the world GDPR Almost 15 years’ experience in the field of panels and quality management and in compliance with the quality standards defined by the market research industry LOCAL EXPERTISE Your project will benefit from the support of dedicated local project teams working out of 12 offices across Europe, speaking 10 languages including German, English, Danish, Spanish, Finnish, French, Italian, Dutch, Norwegian and Swedish. PARIS BERLIN COLOGNE ODENSE STOCKHOLM MADRID LONDON MILAN LEUVEN COPENHAGUEN HELSINKI ZURICH CONTACT US IN EUROPE AND THROUGHOUT THE WORLD Over 2.2 million active online panellists in 12 European countries and a network of partners reaching panellists throughout the world. FRANCE 750,000 panellists maximiles.com UNITED KINGDOM 450,000 panellists maximiles.co.uk SWITZERLAND 50,000 panellists meinungsplatz.ch AUSTRIA 30,000 panellists meinungsplatz.at GERMANY 250,000 panellists meinungsplatz.de ITALY 150,000 panellists maximiles.it clubnuoveidee.it SWEDEN 90,000 panellists m3panel.se FINLAND 80,000 panellists m3panel.fi SPAIN 110,000 panellists maximiles.es BELGIUM 150,000 panellists ivoxpanel.be DENMARK 90,000 panelllists m3panel.dk NORWAY 50,000 panellists m3panel.no PANELBOOK FROM "SAMPLE ONLY" TO "FULL SERVICE" Thanks to flexible and powerful tools designed and developed by its technical team, Bilendi offers a wide range of services, from survey programming and hosting, to sample completion. Your dedicated Project Manager for your survey, located in one of our 10 European offices, will also guide you through all your data processing, translation and codification issues. VIEW DEMO MEASURING THE EFFECTIVENESS OF ONLINE ADVERTISING Bilendi’s Digital Audience Solution combines its technology and proprietary Access Panel to measure the impact of digital marketing actions. This solution allows you to: Check a digital campaign target and measure its exposure (demographic reporting: declarative and targeted data; Display reporting: Prints, URLs, repeat rates, date/time of exposure, equipment used, etc.) Measure the impact on in-store and online traffic sales Conduct pre-testing and post-testing to compare exposed and unexposed targets for the media campaign Our solution for measuring effectiveness of online advertising is based on a multi-format proprietary technology (static and video) and can track over 900,000 European panellists (France, UK, Italy, Spain, Germany, Austria and Switzerland). LEARN MORE COMMUNITY RECRUITMENT With extensive experience in recruiting panellists, Bilendi offers their clients expertise in setting up online communities. Bilendi relies on its network of publishers to recruit high quality, double opt-in members according to sources of acquisition tested and used daily by our teams. Daily support for your project Our dedicated community recruitment team, will support you throughout your project from the brief to final completion. We can help you set up a clear and simple dedicated communication plan with an optimised registration questionnaire. A high level of expertise Bilendi has been recruiting panellists for over 15 years for its own needs as well as those of its clients. We understand your challenges, your KPIs and know the best procedures to put in place. LEARN MORE BILENDI INTERACTIVE SOLUTIONS With its technology solutions Bilendi allows you to produce interactive, digital, content-rich platforms to aid in survey data collection. Available via computers, tablets and mobiles, Bilendi Interactive Solutions can be aimed at panellists, customers or any type of participant (natural traffic on a website generated by a promotion for example). Bilendi Interactive Brainstorming A platform allowing a community to interact with an entity on a given theme. For example, a community of citizens can interact with their municipality, via a digital dedicated platform, to put forward improvements and changes for their living environment. Bilendi Interactive Survey As a technology solution developed by our internal team, Bilendi Interactive Survey collects survey data by qualifying and interviewing individuals via digital platforms. Individuals can compare themselves to a reference system (preliminary survey carried out on a representative sample, or to specific people) and obtain a real-time report. This can be shared on social networks, generating strong support from the participants and increasing coverage for the operation. LEARN MORE MOBILE SOLUTIONS Bilendi offers mobile solutions tailored to Market Research requirements. Mobile panels We can also meet your requests for specific panels on mobile, for which we will recruit panellists, for example: Focus groups Mystery shoppers Communities Downloads of browser plug-ins and mobile applications Consumption log A consumption log solution that is 100% mobile, flexible, innovative and adapted to smartphone and tablet use. We have developed a native mobile application (iOS and Android) that provides detailed feedback on the use of goods and services. It collects a whole range of qualitative and quantitative information in real time: Personalised topics (beauty, snacking, health, etc.) Panellist qualification Timestamping (date and time) Collection of offline and online responses Collection of photos, as well as QR and 2D code scans Text boxes for user comments Ad hoc solutions Using our internal teams' expertise, we offer development services for omni-channel data collection that is tailored to your requirements: Offline: in sales outlets Online: Web and mobile GPS located iPhone and Android LEARN MORE HIGHLY QUALIFIED PANELS Bilendi has almost 15 years’ expertise managing survey panels to the highest market research industry standards. We follow ESOMAR recommendations and all of our panels feature double opt-in registration, multi-source recruitment, satisfaction surveys, regular cleaning and surveys by invitation only. PROFILING Bilendi uses more than 300 profiling criteria to meet your specific target requirements. Our profiling includes the following criteria in particular: Education & Experience Leisure Internet Environment Travel Media & Technology Insurance Beauty & Health Shopping Finance Housing Tobacco Restaurants Pets Household Transport SPECIALISED PANELS We have specialised access panels available for surveys tailored to specific targets. For example: Mothers with children IT decision-makers B2B Seniors Automotive Smokers Patients Pets LEARN MORE BILENDI HEALTHCARE PANEL A panel of European patients Bilendi uses innovative solutions and advanced technologies to collect and provide you with the data you need for your medical surveys. Our highly profiled panels allow us to interview difficult-to-reach patients. We supply 2 million panellists across 11 European countries including France, Italy, Spain, United Kingdom, Germany, Austria, Switzerland, Denmark, Finland, Norway and Sweden. Diverse health issues Acne ADHD Allergy Arthritis / joint inflammation Asthma Atopic dermatitis Back pain Cancer (breast, lung, etc.) Constipation COPD Depression Diabetes Type 1 Diabetes Type 2 Diverse pathologies Eating disorder (anorexia, bulimia) Eye disease (glaucoma etc.) Herpes HIV / AIDS Hair loss Heartburn Hypercholesterolemia Hypertension Hypotension Impotence Incontinence Infertility Intestinal gas / bloating Insomnia Irritable bowel Migraine Morbus Crohn Multiple sclerosis Mycosis Myocardial infarction Osteoarthritis Osteoporosis Overweight (obesity) Psoriasis Psychosis Rheumatism Rheumatoid arthritis Stomach problems Stroke Sudden deafness Ulcerative colitis Etc. LEARN MORE QUALITY CHARTER Bilendi has almost 15 years’ experience in the market research industry servicing more than 300 research companies, consulting firms, agencies and universities. Double opt-in panel registration Constant recruitment of panellists Varied sources of recruitment: Search engine advertising, database exchange, partnerships for specific targets, emailing campaigns Satisfaction surveys and systematic cleansing of the panel Surveys sent only to our panellists High levels of customer care for our panellists (via telephone and email) Prequalified profiles using more than 300 criteria Platform hosted in the European Union on our own secure servers Bilendi adheres to the quality standards defined by the market research industry and is a member of the major European professional associations. CONTACT US Understand, Engage, Retain BACK TO TOP MARKET RESEARCH Our panels Full service Passive measurement Community recruitment Interactive solutions Mobile solutions Healthcare panel T&C LOYALTY & CRM Engagement & loyalty expertise Expertises Areas of expertise Program from A to Z Industry solutions Case Studies References IT SOLUTIONS IT Teams Technologies solutions GROUP History Offices Teams INVESTORS Key figures Press releases Financial agenda Financial documents CONTACT ©2018 Bilendi Technology - Legal notice - Privacy policy Bilendi & Respondi We are thrilled to announce the acquisition of Respondi, a European player in data collection for market research. Its well-renowned expertise in the research market, respect and reputation of its team and technologies are all tremendous assets that will enable Bilendi to pursue its strategy of growth and capture of new markets. Read the press release here Close