MENU My account Register to save time when making reservations and receive our offers. SIGN UP Home > YOU To be very satisfied at Novotel At Novotel, your satisfaction is our priority With our YOU service we will do everything we can to help with whatever comes up quickly and effectively YOU service Listening to you A problem? A question? Dial 888 right away. We will answer 24/7 Your satisfaction is our priority If you are still not satisfied, we will not charge you for the service involved. It’s a lot better at Novotel STAY CONNECTED Novotel stays with you, even when you're far from home Newsletter Keep yourself updated on our special offers, news, innovations and more. SUBSCRIBE Let us look after you with our free Le Club AccorHotels loyalty programme. Enjoy unique offers, exclusive services and more. BECOME A MEMBER Follow us on Download our mobile app * Prices from. Offer subject to terms, conditions and availability. In few particular cases children's policy may vary by hotel. In case of such an exception, specific terms and conditions are displayed on the children policy section by clicking on “view our pricing conditions” when booking. Depending on the country, these prices may be shown before tax, inclusive of VAT, or inclusive of all taxes (VAT and tourist tax). Where prices are not shown inclusive of all taxes, the taxes (VAT and/or tourist tax) will be specified in the following steps of the booking process. Prices are not guaranteed until the booking is made. NOVOTEL Our hotels around the world Special Offers Experience Novotel The world of Novotel Suites The world of Novotel Resorts YOU : our satisfaction commitment Le Club AccorHotels Newsletter Novotel Store ACCORHOTELS GROUP AccorHotels group Press area Management and franchise Recruitment Sustainable development Legal information Tourism professionals HELP AND CONTACTS Manage your reservations Best price guaranteed Assistance Site map General terms and conditions of sale Personal data FEVAD (Federation of E-commerce and Distance Selling) Novotel adheres to the FEVAD (Federation of E-commerce and Distance Selling) Code of Ethics and to its Charter for Mediation in E-commerce Customer opinions in partnership with TripAdvisor 沪ICP备10203162号-2