Click Here for COVID-19 Information × See more Who we are at Trillium Mutual Trillium Mutual was established on January 1, 2004 as a result of an amalgamation between Formosa Mutual Insurance Company and Elma Mutual Insurance Company. The dynamic of this evolution is an organization that recognizes the value of a balance between the past, present, and future. Our Board of Directors and all of our staff are dedicated to sound corporate governance and being leaders in our industry. We are dedicated to our members while supporting the organization wide commitment to mutuality. At Trillium Mutual Insurance we develop insurance solutions for people, not profits. Mutual insurance companies thrive on their members and the concept of togetherness. It is that ‘sharing’ ideal that sets the mutuals apart from the rest of the insurance industry. We are rooted in the idea that through business we can give people peace of mind for life’s unexpected events. A brief history Our team of Executive Leaders Tracy MacDonald, B.A., F.C.I.P PRESIDENT & CEO Tracy joined Trillium Mutual Insurance in January 2015 as Vice President of Corporate Services. In her current capacity as CEO, Tracy is responsible for the overall organizational performance and is accountable directly to the Board of Directors. Her primary responsibilities include the oversight of strategic planning, corporate governance, political advocacy as well as fostering community and industry relations. Tracy is an active member of the Mutual Insurance Industry, currently serving on the Board of the Canadian Association of Mutual Insurance Companies (CAMIC). Tracy is also a member of the Auto Rate Filing Committee serving the Ontario Mutual Companies that jointly file auto rates. Tracy and her husband live in Waterloo with their two daughters. Education & qualifications Bachelor of Arts degree in Economics Chartered Insurance Professional Fellow Chartered Insurance Professional Advanced Executive Certificate in General Management Our Board of Directors Trillium Mutual Insurance Company is currently governed by a Board of Directors of six. The Board meets monthly or more often as required. Each year two Board members are elected for a three year term at the company’s Annual Meeting. The company’s Annual Meeting is held in March and a Chair and Vice-Chair are selected from the Board of Directors at an Organizational Meeting that immediately follows. These offices are filled by election each year. The Board of Directors reviews the company’s operation on a monthly basis. They employ the President & CEO who is responsible for the day-to-day operations of the company and putting the actions given by the Board of Directors into place. Ben Rier Chair Ben has been a Trillium Board member since 2009. In addition, he serves as a Director on the Chesley Hospital Foundation Board and is an active member of the Tara Rotary Club. Ben is also a licensed Realtor with Coldwell Banker. Ben’s experience includes domestic and international sales and marketing with Elanco Animal Health. He also owned and served as President of H. Nicholson and Son and Penner Farm Services in Ontario. He is a former member of the Canada East Equipment Dealers Board of Directors. Julie Garner Vice Chair Ross Lamont Past Chair Angela De Groot Cong-Rong Xie Pat Bushby What makes our team different Our valued members We exist for the sole benefit of our partners. Protection through insurance solutions We protect and respond to member needs with innovative solutions. Exceptional customer service We strive for every customer experience to be excellent. Financially responsible We are accountable for long term financial stability. Our partners are essential We choose professional and ethical partners to sell our services and products. Our employees: our success We are a team of dedicated professionals working in an environment of mutual respect and continuous improvement. Recognizing Our Opportunity To Support (ROOTS) At Trillium, our mutual structure aligns our organization’s and members’ interests. One of the ways Trillium does this is through our ROOTS (Recognizing Our Opportunity to Support) Community Fund. This program provides assistance and support to a variety of different community programs that look to sustain and develop rural Ontario. Ultimately, we are accountable to our members and their communities in everything we do. We are in this together! We are built on the values of the past and look forward to implementing them for the future. Our vision: “To be the Leading Mutual Insurer Protecting and Enhancing Farm and Community Lifestyles”, is well represented by our entire team. Learn about our ROOTS Community Fund © 2021 Trillium Mutual Insurance. All rights reserved. Crafted by Candybox