Service & Support Ensuring that your system runs at maximum production is our number one mission. Standard Support Preventative maintenance and email, phone, and on-site service and support—included for all LasX customers. Americas Call us at +1 651 762 5101 mon-fri 8 am - 5 pm cst service@lasx.com EMEA Call us at +49 69 247 420 750 mon-fri 8 am - 5 pm cet europeservice@lasx.com Premium Support A pre-paid customized plan with dedicated 24/7 support, prioritized responses, and additional services. Dedicated, Responsive Support Our Extended Service & Support Agreement (ESSA) is designed to provide you 24/7 support for all your process and service needs. The ESSA provides you with 24/7 email, phone, and remote support, preventive maintenance visits, prioritized emergency service visits, part discounts, and more, all on a single, pre-paid purchase order. Compare Plans Start building your premium support plan: 24/7 email, phone, and remote support Emergency on-site service with prioritized responses Preventative maintenance visits Software updates Spare/replacement part discounts One-time purchase order Choose a Support Plan Find the right level of support to manage your team's projects. Standard Support Included for all LasX customers Phone and email support Mon-Fri 8am-5pm CST/CET Remote support billed hourly for out-of-warranty projects Premium Support Included with an ESSA 24/7 remote support with faster, prioritized responses Emergency on-site service visits within 24 hours (domestic) or 48 hours (international) Part discounts up to 10% Everything in Premium included for out-of-warranty projects Get in touch to discuss custom pricing Contact Us About LasX Equipment Service & Support Manufacturing MicroMed Solutions Patents Updates Careers Help & Contact © 2020 LasX Industries, Inc. All rights reserved.