Site Search submit search Locations Sign In 0 {0} items in cart SHOP NOW menu 1-800-998-1621 Home / Info Center / Delivery and Returns Delivery & Returns You'll know when it's on the way! Advance Shipping Notice Once our truck is enroute with your delivery, you’ll automatically get an email notification letting you know it’s on its way! The email will be sent to the person who placed the order, provided we have your email address on file. If there is an email address that should always be notified of every shipment, we can add that too. Click on “Track Package” and you’ll see the estimated delivery time, a picture of your driver, the delivery address, and even a real-time map of your delivery status. If you click on “Track Package” after the delivery is completed, you’ll see the delivery time and signature of the receiver. If your package is delivered via UPS, FedEX or USPS, you’ll still get notification with tracking information! Simply click on the link in the email to track your package. Delivery Notification Once our driver marks your delivery as complete, you will receive a Delivery Notification email. This notice will tell you where it was delivered, who signed for it and provide a visual list of the items in the order with pricing next to the images if you’re set up to see prices on your ship tickets. If you don’t want the prices to show, just let us know and we’ll update your account. If no one is available to sign for your delivery, we’ll take a picture of the material to include in your Delivery Notification. How to Get Notifications You don’t need to do a thing to get these notifications! We’ll automatically send you updates unless you opt out. You can also tell us if you want the prices next to the images on your Delivery Notification…or if you’d prefer to keep that private. Updating your preferences is as simple as telling your Schaedler Yesco Inside Sales rep. What Deliveries Get Notices Whether your delivery is on a Schaedler Yesco truck, or was shipped via carrier, you’ll know it’s on its way so you can plan your day! Delivery Notification flyer Returns are easy! Unlike other distributors, we make returning unneeded items easy. For large returns, please contact your Scheadler Yesco Sales Rep. Stock Items Any item that Schaedler Yesco carries in inventory will be accepted for credit, provided the item is in a re-sellable condition and is not a time-sensitive item. All returned items are subject to inspection. Restocking charges may apply. Non-Stock Items Non-stock items may only be returned to Schaedler Yesco if the manufacturer will accept the return. Handling charges may apply. Please contact your Schaedler Yesco Sales Rep. Sample Emails Order Tracking Order EnRoute Order Delivered Proof of Delivery Resources Credit Application Terms and Conditions Delivery and Returns COVID-19 Update Online Bill Payment Sign up for Web Ordering Sign up for Mobile Ordering Request Information Best Practices Customer Success News Product Updates / Promos Training & Events Video Library FAQ STAY CONNECTED Company Information About Us Careers Find a Location Product Categories Employee Intranet Policies & FAQ Delivery & Returns Terms & Conditions Data Privacy Policy Social Responsibility Terms of Use Online Customer Support Location Hours Contact Us Access Your Web Account 1-717-233-1621 1-800-998-1621 How are we doing? Feedback Sitemap Looking for the OLD web order system? Legacy Web Order Entry Copyright © 2021 Schaedler Yesco Distribution Inc. All rights reserved.