United States Log In Home About Us Customers Customer Success Stories Westpac Life New Zealand Westpac Life New Zealand Westpac Life New Zealand is one of the country’s largest full service banks with over 1.2 million customers, around 200 branches and 500 ATM’s nationwide. The organization also has around 900,000 registered users of its online banking service, performing 3 million transactions online. “The Insurance project enabled the amalgamation of our business data and provided visualization of that data in new ways to help us grow the business.” — Joe Benbow, Product Actuary, Westpac Life New Zealand Business Need Understand customer behavior and leverage it to improve sales. Meet demands for governance and risk management. Deliver projects that help provide more strategic value. Challenges Insurance data stored in disconnected applications, making it difficult to quickly focus on trends and closely align them to strategic capabilities or proposed innovations. Valuable business resources spent on gathering, reconciling, consolidating and cleansing business data before informed decisions could be taken. Solutions & Results Enabled timely identification of where sales are strongest. This is expected to increase revenue by at least 1% over policies life. Provided expected drop of 1% in customer attrition, delivering extra revenue over life of insurance policies. Enabled potential 1% improvement in cross-sell rates, delivering extra revenue over insurance policies life. Enabled a new government framework to be achieved that required a new formula for the calculation of tax liability on all life insurance products. Reduced time spent manually reconciling reports from data collected in different insurance applications. Enabled timely identification of policies outside of the bank’s risk appetite. Technologies Used Informatica PowerCenter Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding. Informatica PowerExchange Accesses mission-critical data and delivers it throughout the enterprise wherever it’s needed, on any schedule. Success Stories ILLINOIS STATE UNIVERSITY Illinois State University relies on Informatica to standardize data analytics that enrich students’ experiences and promote academic achievement WESTERN UNION Western Union built a data platform based on Hadoop and Informatica Big Data Edition M.D. ANDERSON CANCER CENTER Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence Read more success stories Products Big Data Cloud Integration Data Integration Data Quality Data Security Informatica Platform Integration Platform as a Service Master Data Management Solutions Application Consolidation and Migration Cloud Integration and Data Management Data Governance Next-Generation Analytics Total Customer Relationship Marketplace Solutions Solutions for Business Solutions for IT Industries Banking & Capital Markets Healthcare Insurance Public Sector Retail Life Sciences Services & Training Certification Glossary of Terms Informatica University Professional Services Support Services About Us Blog Careers Company Information Customers Events Informatica Network News Partners Potential at Work Webinars Contact Us Locations Trademarks Terms of Use Privacy Policy Webmaster © 2016 Informatica All Rights Reserved