Exam results Make an appointment Reception The center The team Exams Route / Support Results Publications / Press / Congress Quality Quality Labeled & certified center Site funding 01 47 34 69 97 << Home <Back Home » Quality Labeled & certified center The Duroc Imaging Center has been labeled “Labelix” and ISO 9001 certified since April 2010. This guarantees its patients, prescribing physicians and all of its suppliers that they systematically respect the operation, which is deemed compulsory. Being labeled and certified means demonstrating a level of quality corresponding to a defined standard. To guarantee a high level of service, the Duroc Medical Imaging Center has carried out a labeling and certification process. Extract from the Quality Manual of the Duroc Imaging Center (V5, page 9) In January 2009, the Duroc Medical Imaging Center embarked on a process of continuous quality improvement. After a phase of self-assessment of our practices, involving all the staff, in one year we developed the procedures falling within the processes defined and required by the ISO 9001: 2008 standard. It seemed logical to us to use as a framework for the quality approach the ISO 9001 standard and, in a complementary and joint manner, the Labelix standard as an essential tool for the implementation of procedures specific to our Radiodiagnostics and Medical Imaging activity (reception of patients and correspondents, Radiation protection, Hygiene, Quality control material etc.). Several quality indicators are monitored each month, measuring the quality in the different processes. Twice a year the Center conducts a patient satisfaction survey. For two years it has shown a satisfaction of 98% to 99% of patients (satisfied and very satisfied). The “Labelix” label and the ISO 9001 certificate were awarded to the Duroc Medical Imaging Center in April 2010, following the external audit carried out by Bureau Veritas without reservation. The first follow-up audit, ISO 9001: 2008 of March 31, 2011 by Bureau Veritas confirmed the good continuity and maturity of the Centre's quality approach. Le label Labelix est un mode officiel de reconnaissance de la qualité des prestations des cabinets et services d'imagerie médicale. Le label est attribué pour 4 ans, indépendamment de la profession, après un audit externe. Labelix est développé et promu par la Fédération Nationale des Médecins Radiologues. La certification ISO 9001 d’un cabinet de radiologie garantit que son système de management de la qualité est fondé sur des principes dont l'approche processus et l'orientation patients et correspondants sont les plus importants. Elle est délivrée sur la base de la conformité à la norme internationale ISO 9001. C’est avant tout un outil de confiance entre patients, correspondants et médecins radiologues. ISO 9001 certification is awarded for 3 years with annual external audits guaranteeing the continuous approach to quality and thus the possibility of permanent improvements. Date updated : 07/28/2011 printable version 5 & 9 ter bd du Montparnasse 75006 PARIS - Tel. : 01 47 34 69 97 Fax: 01 45 66 43 34 - contact@imagerieduroc.com - Legal notices This site respects the principles of the HONcode charter . Check it out here.