FREE U.S. Ground Shipping (No Code Necessary) | ORDER BY 12.8.21 FOR 12.24.21 DELIVERY! Take Our Beauty Mirror Quiz & Find Your Perfect Match! 0 0 Refund policy We have a 60-day return policy, which means you have 60 days from the date of purchase to return a product to us for a refund. Preference Returns/Buyer's Remorse - To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need to provide a copy of the receipt or order confirmation. Return shipping cost is the the customer's responsibility. Any product returned for Preference/Buyer's Remorse is subject to a 20% restocking fee. To start a return, you can contact us at customersupport@zadroinc.com. Please provide your Zadro order number and the return reason. We will respond with your RMA (return authorization number) and instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at customersupport@zadroinc.com. Damages and issues Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can resolve the issue quickly and make it right. Exceptions / Non-returnable items Certain types of items cannot be returned, like custom products (such as special order or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to contact us at customersupport@zadroinc.com to begin the exchange process. Refunds Once we've received and inspected your return, you will receive a confirmation email letting you know that the refund was processed to your original payment method. Please remember that it can take some time for your bank or credit card company to process and the post the refund too. If there is an issue upon inspection, such as: used, damaged, modified products, missing parts, or non-original packaging, we will notify you immediately in regards as to how this effects your refund. 14462 Astronautics Ln. Huntington Beach, CA 92647 customersupport@zadroinc.com Privacy Policy Refund Policy Shipping Policy Terms of Service Terms & Conditions Contact Us FAQs Warranty Patents News Newsletter Signup Join our newsletter and get 10% off with coupon code: SUBSCRIBE10 Subscribe Copyright © 2021 Zadro Products, Inc. all rights reserved. Shop 0 Wishlist 0 Cart Account Search We care about your privacy We use cookies and similar technologies to provide the best experience on our website. Privacy Policy OkNo Thanks