PDF Products Solutions Resources Success Support Partners Company Contact us Blog HOME/SUCCESS/AWARDS Awards September, 2021 KMWorld Trend-Setting Product of 2021: eGain Messaging Hub August, 2021 FeaturedCustomers Summer 2021 Customer Success Report: eGain named a Market Leader in the Live Chat Software category July, 2021 KMWorld AI50 : The Companies Empowering Intelligent Knowledge Management 2021 June, 2021 eGain clients excel in Newsweek’s Best Customer Service 2021 Survey March, 2021 eGain named in KMWorld 100 Companies That Matter in Knowledge Management 2021 September, 2020 Trend-Setting Product of 2020: eGain™ July, 2020 The 2020 CRM Top 100 eGain has been named in The 2020 CRM Top 100 Companies in Customer Service, Marketing, and Sales by CRM Magazine March, 2020 eGain named in the list of KMWorld 100 Companies That Matter in Knowledge Management 2020 July, 2019 eGain Solve named a KMWorld Trend-Setting Product of 2019 March, 2019 eGain named in KMWorld 100 List for the 13th year September, 2018 eGain Solve™ named a KMWorld Trend-Setting Product for 2018 March, 2018 eGain in KMWorld 100 for 12th Year in a Row—Recognized for AI Innovation September, 2017 KMWorld Trend-Setting Products of 2017: eGain VA March, 2017 The 2017 CRM Service Leaders: Contact Center Search eGain has been rated a “Leader” in the Contact Center Search category by CRM Magazine. March, 2017 KMWorld 100 Companies That Matter in Knowledge Management 2017 August, 2016 eGain Virtual Assistant™ named KMWorld Trend-Setting Product of 2016 February, 2016 eGain’s tenth year in KMWorld’s “100 Companies That Matter in Knowledge Management” list: View From The Top September, 2015 Trend-Setting Product of 2015: eGain Knowledge™ March, 2015 KMWorld 100 Companies That Matter in Knowledge Management August, 2014 eGain KnowledgeAgent™ named KMWorld Trend-Setting Product of 2014 March, 2014 eGain in KMWorld’s “100 Companies that Matter in Knowledge Management” list eighth year in a row August, 2013 eGain Customer Engagement Hub™ named KMWorld Trend-Setting Product of 2013 June 06, 2013 eGain a “Champion” in Info-Tech Research Group’s Customer Service Knowledge Management (CSKM) Vendor Landscape August, 2012 eGain® 10 named KMWorld Trend-Setting Product of 2012 April, 2012 eGain featured in KMWorld’s “100 Companies that Matter in Knowledge Management” list sixth year in a row March, 2012 eGain rated a 2012 Leader in Web Support and Contact Center Search categories by premier CRM industry publication October, 2011 eGain named to Software Magazine’s 29th Annual Software 500 September, 2011 eGain Interactive Sales Suite™ named KMWorld Trend-Setting Product of 2011 May, 2011 eGain inducted into KMWorld’s 2011 “Hall of Fame” March, 2011 eGain lands 2011 “Rising Star” honors from CRM magazine Named a “Leader” in Web Support category, cited for introducing its innovative Social Experience Suite in 2010 February, 2011 eGain featured in KMWorld’s “100 Companies that Matter in Knowledge Management” list fifth year in a row October, 2010 eGain named to Software Magazine‘s 28th Annual Software 500 October, 2010 eGain Social™ named a KMWorld Trend-Setting Product of 2010 March, 2010 eGain named to KMWorld magazine’s “100 Companies that Matter in Knowledge Management” fourth year in a row September, 2009 eGain named to Software Magazine‘s Annual Software 500 list for seventh year in a row August, 2009 eGain Service™ 8.0 selected as KMWorld Trend-Setting Product of 2009 April, 2009 eGain named “One to Watch” in Web Self-Service by CRM magazine April, 2009 eGain named a “Leader” in Web Interaction Management by CRM magazine February, 2009 eGain named to KMWorld‘s “100 Companies That Matter in Knowledge Management” for third consecutive year January, 2009 eGain Customer, Replacements, Ltd., Honored as Stevie Awards Sales and Customer Service Finalist NEWSLETTER Keep up on our always evolving product features and technology. Enter your e-mail address and subscribe to our newsletter. SUBMIT ABOUT US Careers Investor relations Privacy Policy Cookie Policy Terms of Use CONNECT WITH US Contact Us Contact Support Community Forums FOLLOW US Copyright © 2021. eGain Corporation. All Rights Reserved. We use cookies to ensure you get the best experience on our website. Continued use of this website indicates your acceptance of our cookie policy. AcceptCookie Policy