My Account Report an Outage Customer Service Search MENU NBU Financial Information The annual budget serves as the foundation for NBU’s financial planning and control. New Braunfels Utilities is required by Board policy to adopt an annual financial plan, which covers the upcoming fiscal year in detail and incorporates a plan for an additional nine fiscal years. These annual expenditures provide services to accommodate system growth. For example, between FY 2022 and FY 2026, NBU estimates electric meter connections to increase by a total of 30.3 percent. It is estimated that ten miles of distribution overhead primary will be added and 100 miles of underground distribution will be added. In 2020, purchased power costs represented almost exactly 50 percent, or $86.6 million, of total operating expenses. Management of NBU is responsible for establishing and maintaining an internal control structure designed to ensure that assets are protected from loss, theft, and misuse and to ensure that adequate accounting data is compiled to allow for the preparation of financial statements in conformity with generally accepted accounting principles. Financial Report View PDF Financial Operating Plan View PDF Independent Registered Municipal Advisor Letter View PDF 3.76 million gallons of water were provided to the New Braunfels community in 2020. QUICK LINKS Bid Opportunities Planning Ways to Save – Rebates New Construction Customer Service Newsroom Publications Careers Facebook Twitter Instagram LinkedIn YouTube COMPANY About New Braunfels Utilities Planning for the Future NBU Headquarters A Lasting Legacy WAYS TO SAVE Current Water Status: Non-Drought Rebates ACCOUNT Electric, Water, and Wastewater Rates Ways to Pay Understanding Your Bill Customer Service Resources SERVICES Start, Stop, and Transfer Services Before You Dig Tree Trimming NBU Locations MAIN OFFICE 263 Main Plaza, New Braunfels, TX 78130 SERVICE CENTER 355 FM 306, New Braunfels, TX 78130 Contact NBU MAIN OFFICE 830.629.8400 TOLL FREE 866.629.8400 AFTER HOURS 830.629.4628 Operating Hours Monday – Friday, 8:00 a.m. to 5:00 p.m. Privacy Policy 2020 © 2021 New Braunfels Utilities. All rights reserved. We use cookies to improve the user experience on this site. Privacy Policy Dismiss Notice