Aster Group Customer news An update on COVID-19 and our services 25th November 2021 We’re working hard to provide you with reliable customer services every day, but there’s several factors out of our control at the moment that are making it harder for us to do this. FIND OUT MORE Our holiday opening times – all the details you’ll need to reach us 25th November 2021 Our Contact Centre opening hours will change over the festive period FIND OUT MORE Talk Money Week – support for debt management and budgets 25th November 2021 Our financial wellbeing and welfare reform teams support our customers by providing guidance on how to budget and reduce arrears. If you think you might benefit from their support, please speak to us on 0333 400 8222. FIND OUT MORE Talk Money - start a conversation 25th November 2021 We all know how difficult it can be to talk about money, whether with our partners, families or friends, so sometimes the topic is avoided. FIND OUT MORE Avoid falling victim to loan sharks this Christmas 25th November 2021 Christmas is meant to be a wonderful time, but in the run up to the festive period, illegal loan sharks may offer tempting cash loans. FIND OUT MORE Our Customer Annual report 25th November 2021 Our latest Customer Annual Report is now available to view. It includes a look back at the last financial year and reports on some of the great work we’ve been doing to support our customers and communities. FIND OUT MORE Merger with Central and Cecil housing trust confirmed 25th November 2021 From January 2022, London-based housing trust Central and Cecil (C&C) will join Aster Group. Established in 1926, C&C specialises in providing affordable housing and care for over 55s living in London, promoting supportive, inclusive communities across all its homes. FIND OUT MORE New emergency response service pilot for people who fall at home 25th November 2021 We’ve teamed up with St John Ambulance to pilot a new service for people living in Wiltshire who subscribe to our Connected Living monitored alarm service. FIND OUT MORE 1 2 3 4 5 6 7 8 34 35 NEXT Manage my home Emergency repairs Report a repair through your customer account. If you need to report a non-emergency repair, you can let us know quickly here without having to call or email. To report an emergency repair, please call us on 0333 400 8222. REQUEST A REPAIR LEARN MORE Shared Ownership Rent Connected Living Modern Slavery ABOUT US Existing Customers About Us SEARCH The information contained in this website is for general information purposes only. The information is provided by Aster Group and while we will try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Accessibility Policies Privacy Full disclaimer Careers Aster Group homepage Cookies Website by The Escape Agency