Home About Us Product Catalogs Customer Care Submittals Customer Care Locations Rack Policy/Stacking Instructions Credit Application Returns (RGA) Contact Us Locations Lukjan Metal Products North, Inc. 645 Industry Road P.O. Box 357 Conneaut, OH 44030 Phone: 440-599-8127 FAX: 440-593-6237 Email: sales@lukjan.com Lukjan Metal Products South, Inc. 111 Kings Road Kings Mountain, NC 28086 Phone: 704-734-0544 Fax: 704-734-0993 Email: orders.south@lukjan.com Lukjan Metal Products Midwest, Inc. 780 River Avenue Prairie Farm, WI 54762 Phone: 800-596-4400 Fax: 715-455-1110 Email: orders.midwest@lukjan.com Lukjan Metal Products Great Plains, Inc. 1 Greenwood Road Sidney, NE 69162 Phone: 308-210-9710 Fax: 308-210-9720 Email: orders.greatplains@lukjan.com Rack Policy/Stacking Instructions Lukjan provides 4' and 8' stacking racks as a convenience to our customers to assist them in the handling and storage of sheet metal products manufactured by Lukjan. Our current policy is to provide these at no cost to our wholesalers. Any racks that are shipped direct from a Lukjan manufacturing facility to a wholesaler's customer site/warehouse will be charged at a rate of $150/4' rack and $250/8' rack. We ask that racks be used solely for the purpose of storing and handing LUKJAN manufactured product. We also ask that every effort be made to return these racks in a timely manner (generally within 6 months) to avoid any shortages of racks and the purchase of new racks. Failure to return or mis-use of these racks may result in a charge to the wholesaler of record for the amounts listed. Please contact your customer care team to arrange for the pick-up of any spare racks. The following video provides instruction on how to efficiently nest and store these racks so they take less space in your warehouse and maximize the space on trucks. You can nest up to eight (8) 4' racks and four (4) 8' racks. To further redice space you can stack nested racks as outlined in this video. Credit Application Interested in carrying Lukjan Metal Products? Please feel free to contact any one of our customer care members or a sales representative in your area. Following a general assessment of your account, the next step will be to complete a credit application. Returns (RGA) Lukjan Metal Products, at its discretion, will accept return product provided they are standard stock items, in saleable condition and in full box quantities. The final credit will be based on count of items received and the condition of the RECEIVED product. All returns will be subject to a 25% restocking fee. Please contact your associated customer care team to request a Return Goods Authorization (RGA). Any product returned without an approved RGA may not receive credit. Contact Us Feel free to contact us here if you need any additional information. Please let us know what state you reside so we can forward your request to the proper customer service team. Send Lukjan Metal Products 2019 © 2023 by Ground Floor. Proudly created with Wix.com