Latest news undefined 21 Aug 2020: Mike Cooper confirmed as new Arriva Group CEO Countries Latest news Contact us Transport leader Talented people Responsible business Home > Site services > Cookie Policy Site services Privacy Cookie Policy Terms of Use Accessibility Modern slavery statement Site map Cookie Policy Information about our use of cookies Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies. What are Cookies? A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. What types of Cookies are on our websites? We use the following cookies: Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily. Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them in the table below: Cookie Name Purpose Expiry Strictly Necessary Cookies ASP.NET_SessionId General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. End of browser session AWSALBCORS This cookie is managed by AWS and is used for load balancing. 7 days www-arriva-co-uk#lang Stores Language for the Website End of browser session AWSALB Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 7 days _cookieConsent A JavaScript plugin that alerts users of the use of cookies on this website. 24 Years _hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. End of browser session _hjid Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 1 year AMCV_210BDD9D56D6C97D7F000101%40AdobeOrg Unique Identifier for Adobe Experience Cloud 180 days AMCVS_210BDD9D56D6C97D7F000101%40AdobeOrg Setting a flag to indicate that a session has been initialized End of browser session Performance Cookies _ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. 2 years _gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. End of browser session _gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. 1 day _gat_UA-158792372-1 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. End of browser session _gat_INVDSitecore This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. End of browser session _gat_newTracker This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. End of browser session NID This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. 183 days ANID Lists ads on Google sites based on recent searches. 720 days 1P_JAR The cookie is used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. 30 days APISID Used by Google to store user preferences and information of Google maps 2 years SSID Used by Google to store user preferences and information of Google maps 2 years __Secure-3PSID Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 2 years __Secure-3PSIDCC These cookies are used to deliver ads more relevant to you and your interests 720 days SIDCC Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. 92 days __Secure-3PAPISID Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 2 years HSID Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorized access. 2 years SAPISID Used by Google Analytics to collect different information about user navigation at our site. For example, visitor location, visit details (time, page views, etc). 2 years SID Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. 2 years SEARCH_SAMESITE The objective is to mitigate the risk of information leakage from cross sources. It also provides some protection against cross-site request forgery attacks 105 days OTZ This is a cookie used by Google Analytics that provides an aggregate analysis of Website visitors. 1 day AID Thi cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. 110 days DV This cookie is used to save the user's preferences and other information. End of browser session Targeting Cookies _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90 days YSC YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. End of browser session GPS YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. End of browser session VISITOR_INFO1_LIVE This cookie is used as a unique identifier to track viewing of videos 180 days test_cookie This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange End of browser session Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Can I block Cookies? You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. How long do Cookies last? Except for essential cookies, all cookies will expire after the retention periods specified in the table above. 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