HOMEREPAIR REPAIRS DAMAGED HOMES CALL US: 1300 836 229 EMAIL: WEBSITECONTACTS@HOMEREPAIR.COM.AU HOME ABOUT US WHAT WE DO WORK WITH US CONTACT US What We Do If you are interested in working with HomeRepair please register your interest at trades@homerepair.com.au What We Do Welcome to HomeRepair, a national repairer owned by the Suncorp Group, serving many of Australia's leading insurers including AAMI, GIO, VERO, APIA and Shannons. When you lodge a claim with your Insurer for the damage that has occurred to your home, your insurer may appoint HomeRepair to assess the cause of the damage, to prepare a scope of works and to proceed to repair the damage to your home, where appropriate. We understand that you may not have made a claim for damage to your home before, and the insurance claim and repair process may be a new experience to you. Naturally, you will have questions about your claim, about what will happen next and about how your home will be repaired. Most importantly, we are here to help you, be assured we will work hard to understand what concerns you most about the damage to your home and to do so with integrity, respect and empathy. We understand the importance of your home to you, it’s more than just bricks and mortar – it’s personal. You can expect us to listen to you and respond with care and with straightforward advice. At HomeRepair, all we do is repair homes for your Insurance Company. Our management team, assessors, repair service team, tradespeople and suppliers have a wealth of experience, repair skills and knowledge that is all now at your service. Please call us on 1300-836-229 for any assistance. What you can expect to happen next You will have been provided with a claim number by your insurer. We are also provided with this number and will use it as a reference when discussing your insurance claim and home repairs with us. 1. Why is HomeRepair here today? 2. What can I do to help? 3. What will happen next? 4. Will the replacement materials match? 5. When will the repairs start and how long will the repairs take? 6. Will my home, floor coverings and furnishings be protected? 7. Will there be a lot of mess? 8. Will the repairs be done correctly? 9. Are repairs to my home guaranteed? HomeRepair works nationally on behalf of Australia’s leading General Insurers. Our management team and tradespeople have a wealth of experience, repair skills and knowledge that has been built up, one repair at a time on many thousands of homes. Testimonials “The Insured asked me to pass on her appreciation to everyone at HomeRepair and all the staff who helped with the repairs to her home. She said you were all the best company she has encountered.” © COPYRIGHT 2021 HOMEREPAIR. ABN 51 603 320 314 PRIVACY, DISCLAIMER AND TERMS & CONDITIONS