Phone:877.284.1300 Otto (Ai Bot) CLOUD INFRASTRUCTURE PRODUCTIVITY MANAGED SERVICES Ai BOT IT SERVICES COMPANY INFO Email Value of our Productivity365 Email Plan: Lowers costs. Eliminates the need for traditional upfront hardware investment. Reduces administration. It’s always up to date, so server upgrades are a thing of the past. Eliminates capacity-planning. Pay only for what you need. Users subscribed to only the plans and features they need. Eliminates add-on costs. Tools like encryption, archiving, and data loss prevention no longer require adding third-party solutions. Financially-backed SLA. Guaranteed 99.9% uptime, financially-backed service level agreement means your email is always up and running. Eliminates build-out costs. Safe, secure, solution hosted in Microsoft’s data centers. They maintain hardware so you don’t have to! Email Features Shared calendar and contacts Compare calendars to schedule meetings and access collaboration features, including shared calendars, groups, the global address list, external contacts, tasks, conference rooms, and delegation capabilities. Security Every mailbox is protected with premier anti-malware and anti-spam protection via Exchange Online Protection. In-Place Archive Keep your inbox clean by automatically moving old messages to an In-Place Archive. Large mailboxes Many plans include 100 GB of mailbox storage and can send messages up to 150 MB in size. Outlook support Users can connect supported versions of Outlook to Exchange Online, so they can use the rich client application they already know. Web-based access For web-client access, Outlook on the web provides a premium browser-based experience that matches the look and feel of the full Outlook client. Inbox management Stay focused on the most important messages with Clutter, which applies machine learning to clean up your inbox and set up rules that match the way you work. Unlimited storage Take advantage of unlimited storage with “In-Place Archive.” Users can easily access archived messages right from their inbox. Hosted voicemail Take advantage of hosted Unified Messaging services that provide call answering, a dial-in user interface, and company automated attendant capabilities. Data loss prevention (DLP) Control sensitive business data with built-in DLP policies based on regulatory standards such as HIPAA and PCI, which help to identify, monitor, and protect sensitive data through deep content analysis. Modern Email Leverage familiar Microsoft platforms with secure and scalable email that meets the unique needs of your business. Maintain control over your environment while gaining the advantage of hosting your email on Microsoft servers. Anti-malware and anti-spam filtering protects mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data. Email Benefits Email available on virtually any device Using ActiveSync technology, users can access their email through Outlook on their PC or mobile or device or by using a web browser on any device with an internet connection. Shared Mailbox and Calendar Create shared mailboxes and calendars to allow employees to more easily collaborate in a single location. Built-in features incorporate widely-used tools in a single solution Features like in-place archive and encryption are available with many plans, allow users access to these functions in a single location reducing user frustration and increasing usage. Address compliance requirements for data retention Use legal hold capabilities to preserve deleted and edited mailbox items from users’ primary mailboxes and In-Place Archives. Flexible mailbox storage limits With options for remote workers with minimal email needs to heavy users with long-term retention requirements, Exchange online provides a solution for every type of email user. Works with Outlook for a familiar experience Users can leverage supported versions of Outlook to create a familiar experience using an application they’re already familiar with. More questions? Get in touch Voice Value of our Productivity365 Voice Plan: Increased Simplicity. Combines your phone system with Skype for Business. Flexible Plans. Pay only for active users. Reduced Maintenance. New version releases are rolled-out automatically. Familiar Experience. One software solution reduces end-user training costs. Supported Devices. Works with most mobile devices and PCs. Phone Flexibility. Use desk phones, mobile app, and/or computers. Platform Stability. Built on Microsoft’s popular Skype for Business platform. Voice Features Voicemail Integration Hosted voicemail support with auto-attendant capabilities. Voicemails are recorded to Exchange Online and users can access them from Outlook, from a web browser, or a compatible mobile phone. Online Meetings Host online meetings with audio, HD video, and web conferencing over the internet. Join meetings with a single touch or click from the smartphone, tablet, or PC of your choice. PSTN Conferencing Enable attendees to join meetings from any telephone by dialing a local access number, and dial out from a meeting to add others when needed. The dial-in capability is in addition to single-touch join options on PC, smartphone, and browser, and allows people to join an online meeting even in places with no internet access. Modern Voice with Cloud PBX Make, receive, and transfer business calls in the office, at home, or on the road, using phone, PC, and mobile without the need for a traditional phone system. Choose PSTN calling plans delivered by Microsoft where available, or use existing phone lines at your locations. Domestic and International Calling Calling plans for Domestic only or including International calling are available. Minutes are pooled company-wide to help reduce overages and balance heavy voice users with those that don’t require as many minutes each month. Auto-Attendant and Call Queue Allow callers to reach the appropriate department or employee with dial by name capabilities. Auto-attendant and call queue functionality allows calls to easily be routed to the correct recipient. Single-Platform Solution Now you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing. Connect your teams with the experience they love, in the Office applications they use every day. Modern Voice Replace your traditional phone system by adding a set of calling features delivered with a Phone System in Office 365. Make and receive business calls in the office, at home, or on the road, using your phone, PC, or mobile device. Voice Benefits Email and voicemail in a single location Hosted voicemail support with auto-attendant capabilities. Voicemails are recorded to Exchange Online and users can access them from Outlook, from a web browser, or a compatible mobile phone. Meetings aren’t restricted to the office Host online meetings with audio, HD video, and web conferencing over the internet. Join meetings with a single touch or click from the smartphone, tablet, or PC of your choice. Conferencing Bridge for up to 250 Participants Enable attendees to join meetings from any telephone by dialing a local access number, and dial out from a meeting to add others when needed. The dial-in capability is in addition to single-touch join options on PC, smartphone, and browser, and allows people to join an online meeting even in places with no internet access. Take your phone extension anywhere Make, receive, and transfer business calls in the office, at home, or on the road, using phone, PC, and mobile without the need for a traditional phone system. Choose PSTN calling plans delivered by Microsoft where available, or use existing phone lines at your locations. More questions? Get in touch Meetings Value of our Productivity365 Meetings Plan: Device compatibility. Skype for Business is based on architecture that runs on many of the devices you already own reducing costs of initiating the solution and training employees on new equipment. Reduced user training. A single platform that provides calling, conferencing, video, and sharing with one interface Easy administration. Skype for Business is administered through the O365 admin portal making it simple to manage. Adding or removing users, adjusting permissions, and security settings are handled in a single location Mobile app available. Skype for Business allows your team to connect virtually anywhere using mobile apps available for Android, iOS, and Windows Platforms or using Skype enabled meeting spaces Reduce travel costs. Allows teams to meet remotely, co-author documents, and share desktops and applications Meetings Features Anyone can attend Join anonymously from web browser or free mobile apps. Screen sharing Share your presentation and transfer control to other meeting participants. Mobile app Join from Skype for Business desktop app, web browser, or free mobile apps. Chat communication Chat-based team workspace, with instant access to content, people, and tools. Record audio and video Meeting recordings for later playback. Attendee polling Advanced meeting options including Polls and Q&A. Change presenters Share your presentation and transfer control to other meeting participants. Run More Efficient Meetings Most of the time, joining a Skype for Business meeting is as simple as clicking the meeting link. And you can join from anywhere, such as an airport, a coffee shop, your hotel, or your mobile device when you’re on the road. With an included Web App, you can even join the meeting if you don’t have Skype for Business installed. It opens automatically to connect you to the meeting. Meetings Benefits Easy to join Attendees can join Skype meetings simply by clicking on the “Join” link provided in their calendar entry or reminder or directly from the Skype client Broadcast meetings to up to 10,000 attendees Increase the reach of your meetings using Skype Meeting Broadcast, allowing users to present their content to thousands of attendees. Security options allow broadcast meetings to be restricted to internal employees only or available to anyone. Create a hi-tech meeting room with Skype meeting devices Create hi-tech meeting rooms with Skype enabled devices like Microsoft’s Surface Hub or AV peripherals from Microsoft-approved hardware partners for rich, collaboration experiences. Available Dial-in Conferencing with local numbers Give your attendees the ability to dial in to your meetings using PSTN conference bridge with local dial-in numbers. Let your team know when you’re in a meeting With Skype’s real-time presence, it’s easy to know when your employees are in a meeting, available, or out to lunch. User’s availability is automatically updated based on calendar entries, or users can manually change their availability with a single click. Easy attendee management See a full list of all attendees who have joined both via the internet and by dialing in. Meeting controls allow you to mute attendees and always see who’s speaking. More questions? Get in touch Collaboration Value of our Productivity365 Collaboration: An Integrated Package of Solutions. Office365 provides a totally integrated package of collaboration solutions bundled together with its industry-leading Office Apps and hosted email solution for a single monthly cost. No Need for File Servers. Eliminate the need for File Servers by creating a virtual workroom in Sharepoint Online. Create and share documents from one central location. Save Time with Co-Authoring. Reduce project times by allowing employees to co-author documents from a single location. No more emailing versions back and forth, teams can simultaneously work on files and see others’ edits in real time. Eliminate Unnecessary Hardware. Reduce your hardware storage needs by saving files to OneDrive for Business. With 1TB of storage, users can access their files from virtually anywhere! Create Team Sites. Create team sites to share files, assign tasks, and manage projects all from a single location, while using included policies to ensure only the right people can access your corporate information. Social Media Notifications. Use corporate social media options to ensure your team is notified when updates are made to files or projects stored in a single location for collaboration and idea-sharing. Collaboration Features SharePoint Utilize SharePoint for more advanced collaboration with your teams, including managing and sharing files or folders—within team sites or intranet sites, and across your organization. OneDrive Sharing and collaborating on files, both inside and outside your organization, is greatly simplified with OneDrive. Track the history of all activity on files to keep everyone on the same page. Yammer Collaborate across departments, geographies and business applications. Turn Yammer conversations into Skype calls, schedule meetings with Outlook calendar, access files in OneDrive, create tasks in Planner from within Yammer’s groups. Skype for Business Meet with up to 250 people—even if they’re not on Skype for Business. See your contacts’ online statuses, schedule meetings in Outlook, and start conversations from apps like Word and PowerPoint. Share Button Click the “Share” button in the top right corner of Word, Excel, PowerPoint, or OneNote to invite people either by name or by email address. Microsoft Teams Access all your content, tools, people, and conversations in the team workspace. Comes with built-in access to SharePoint, OneNote, and Skype for Business. Work on documents in the app. Simple Sharing and Seamless Collaboration Empower sharing and collaboration on your intranet. Give people places where they can organize and collaborate on content, data, and news to stay on the same page. Inform and connect your people with intranets and portals. Share common resources and applications and broadcast your message with rich, dynamic pages. Rely on powerful enterprise search to find files, sites, and people. Built-in intelligence delivers the most relevant results and helps you discover information and expertise around you. Collaboration Benefits Share files with anyone Employees can share files with anyone – inside or outside your organization. With included security features, you can easily control access. Work together on the same document Gone are the days of emailing a document back and forth to allow multiple people to contribute. With Office365’s collaboration tools, a document stored in the cloud can be accessed and edited by multiple at the same time. Team up resources from anywhere With multiple team-centric applications, resources don’t need to be in the same physical location to easily work together. Always have the current version of documents Leveraging online file storage ensures your team always has access to the most recent version of any document. Skype app provides multiple methods of communication Skype for Business provides a comprehensive tool for quick communication via IM, Skype voice or video call, and on-demand meetings with screen and app share functionality. Teams site provides a complete collaboration solution Teams is a chat-based application that combines Microsoft’s top collaboration tools in a single, easy to use site. Share files, create projects and assign tasks, and engage in live chat conversations, all in one location! More questions? Get in touch Security Value of our Productivity365 Security: Fewer Devices = Reduced Costs. All solutions reside in Microsoft’s secure ecosystem, reducing the need for costly backup and security devices at your office. Simplify with Built-In Security Features. Built-in security features like data loss prevention and encryption are included with several plans, thereby reducing costs and the need to manage multiple solutions. Regulatory Compliance on Auto-Pilot. Microsoft Office365 has been built to comply with most industries’ compliance regulations out-of-the-box. Why spend hours trying to patchwork multiple solutions? Office365 puts compliance on auto-pilot. Easily Control Data Access. Set rules regarding how and when your corporate data can be accessed at the admin level allowing you to control who can access your data and how. Access from Any Device. Access to data can be granted to a user rather than a device giving your employees the freedom to work from anywhere while ensuring your data can only be accessed by users who have permission. Remotely Wipe Lost or Stolen Devices. Remote wipe capabilities allow you to remove corporate data should an employee device ever be lost or stolen. Security Features Secure Data in O365 Data stored in O365 is encrypted both at rest and during transport. Data centers are protected by world-class virtual and physical security measures ensuring your data is protected from security breaches and natural disasters. Exchange Server 2016 Data loss prevention (DLP) Data loss prevention (DLP) makes managing sensitive data in email messages easy by balancing compliance requirements without unnecessarily hindering the productivity of workers. Use any of the DLP templates that are included in Office 365, or create your own DLP rules. Azure Rights Management Microsoft Azure Rights Management provides a comprehensive, policy-based, enterprise solution that includes capabilities such as Do Not Forward and Company Confidential, as well as Office 365 Message Encryption. Set up complex policy restrictions easily, with just a single action. Office 365 Information Rights Management (IRM) Within SharePoint, IRM protection is applied to files at the list and library level. IRM limits the set of users and programs that are allowed to decrypt your encrypted files. IRM allows you to set read-only access, disable copying of text, prevent users from saving a local copy, and prevent printing to a file. Office 365 Compliance Framework The Office 365 Compliance Framework applies to all Office 365 commercial and education offerings, and comes with over 900 controls in the Office 365 compliance framework that are always up-to-date with industry standards. Identity-Driven Security Centrally manage single sign-on across devices, your datacenter, and the cloud. Get comprehensive, intelligent protection against today’s advanced attacks. Securely manage apps and data on iOS, Android, and Windows from one place. Intelligently safeguard your corporate data and enable secured collaboration. Efficiently deliver and manage Windows desktops and apps on all devices. Do more with less—protect users, devices, apps, and data with intuitive mobile management on a future-ready platform. Security Benefits On-demand e-mail encryption By simply typing a trigger word, such as “encrypt,” in the subject line of an email, users can easily send encrypted e-mail messages. Corporate App Sharing With Azure Rights Management, sharing your corporate credentials for applications is no longer needed. By creating an “app” for sites like Twitter, LinkedIn, and 100’s of others, you can enter corporate credentials at the admin level and simply share the app with employees needing access. Prevent data from inadvertently being shared By creating data loss prevention rules, you can ensure your employees don’t accidently send out sensitive info like credit card numbers or SSNs. Have complete control over your files even when they leave your environment Through document rights, you can safely share documents outside your organization without fear they will be shared beyond your intended recipient. Set permissions to only allow documents to be saved to your corporate network and prevent screenshotting. Your data is always encrypted Microsoft’s advanced security features ensure your data is encrypted while at rest and while being transported from their data centers to you. Meet your industry compliance requirements with a single solution With growing compliance requirements, Microsoft’s cloud solutions meet all the major US compliance regulations. Visit the Microsoft Trust Center to learn more about compliance. More questions? Get in touch Training Improve users' software adoption rates, education, and overall productivity. Onboard new employees Leverage a library of Office 365 training Stay on top of new O365 apps Develop your own training videos Create learning plans Provide quizzes to assess understanding Training Features Management To see a return on your Microsoft investment, you need to do more than turn the software on. You need users to streamline their processes and embrace long-term change. We can help you do it. IT Department Your IT team can do more than answer the same software questions. We’ve got a solution that offers users personalized, scalable learning—so your IT team can focus on what matters most. End User Having trouble keeping up with changing technology? We’ve got the goods to help you embrace change, gain confidence, and keep you at the top of your professional game. Catalyst's Approach to Learning No organization is quite like yours, so why settle for training that treats you like an average Joe? Catalyst offers a range of learning solutions that suit any type of learner—the anxious newbie, the reluctant adopter, the hands-on power user, and more. Training Benefits Personalize You tell us your organization’s goals and needs. We help you turn those objectives into assignable learning journeys for users to complete. Attract Turn on the training engagement engine, sit back, and watch users consume the learning content that YOU want them to learn. Change See user attitudes and behaviors transform as operational improvements become easy, sustainable habits. Name Email Message Ai BOT Overview Bot Features Bot Benefits Videos Self-Guided Tour ROI Calculator Case Studies COMPANY INFO Company History Leadership Locations Employment Partners Blog Events Contact Us IT SERVICES Assessments Projects Help Desk Support Tickets MANAGED SERVICES Automation Overview Features Video Benefits Case Studies Compare Solutions CLOUD INFRASTRUCTURE Virtual Servers Disaster Recovery Data Backup Hosting & Development PRODUCTIVITY Email Voice Meetings Collaboration Security Training Main: 317.705.0333 Toll Free: 877.284.1300 Email: info@catalysttg.com Copyright © 2018 Catalyst Technology Group, Inc. X Catalyst launches Otto.bot, an Artificial Intelligence (AI) help desk and IT support bot.