Home Services Assistance Access to video servers The remote control units Home Company Profile Products Services Clients Where we are SERVICES Services included Assistance HOME AUTOMATION Home automation means integration of products and services for home management and control, more specifically ... keep it going VIDEO SURVEILLANCE Dealing with crime protection and prevention is now considered a priority. This is the aim and the fundamental objective to which all CCTV systems ... keep it going Assistance Assistance under guarantee Assistance under guarantee is provided for all realizations in accordance with the law; after the warranty period, assistance will be provided by contract or on call. Contract assistance and maintenance - provides for two or more maintenance interventions scheduled by the customer with the company, - replacement of faulty components with a discount, - warranty on replaced components, - service for receiving breakdown / technological anomalies alarms received from SISMA control center, active 24 hours a day - telephone information to the customer of the fault / anomaly not remotely resolved and activation of technical assistance if requested by the customer Assistance on call The assistance on call will restore the operating conditions of the system by charging the customer the cost of the intervention including any parts replaced and labor. Specialized maintenance services These specialized services are also available to the maintenance customer: Telediagnosis : telematic connection between the customer's peripheral equipment and the operations center installed in SISMA for the control of technical anomalies. Assistance call: allows the authorized customer to access the Maintenance database to consult the list of their assistance or maintenance calls (open or not), enter new calls and view the main information of their systems. Privacy & Legal I Corporate information I Credit Copyright © 2011 SISMA Srl V.le Sweden 1, Ponte San Nicolò (PD) Tel. +39 049 8968196 Fax +39 049 8967732 PI: 01411840281 We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of the site have already been set. To find out more about the cookies we use and how to delete them, see our privacy policy . I accept cookies from this site. Agree