BE Power Equipment Home>Support>Terms and Conditions Last updated: July 4, 2019 Please read these Terms and Conditions carefully before using BEPOWEREQUIPMENT.COM (owned and controlled by BE Pressure Inc). Your access to and use of this service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use this service. By accessing or using the purchasing service, you agree to be bound by these Terms. If you disagree with any part of them, you may not access our online purchasing service. PRIVACY POLICY The BE POWER EQUIPMENT privacy policy contains information about BE POWER EQUIPMENT's privacy practices in connection with this website and services. The Privacy Policy is incorporated into the Terms of Service and explains how BE POWER EQUIPMENT collects, uses and shares your personal information in connection with the Site. When you create an account or use the site, you hereby agree to the terms of the Privacy Policy. For permission requests please contact us at marketing@bepressure.com COPYRIGHT All content on this website including, but not limited to text, images, icons, videos, downloads, data, is the property of BE POWER EQUIPMENT or its suppliers and protected by international copyright laws. All rights reserved. No part of this content may be reproduced or disturbed in any forms or by any means without the written permission of BE POWER EQUIPMENT. Upon request from a business partner, BE POWER EQUIPMENT may allow the use of this content for the advertising or promoting of our products. For permission requests please contact us at marketing@bepressure.com YOUR DEALER ACCOUNT If you wish to purchase any product available through BEPOWEREQUIPMENT.COM, you will be asked to supply information relevant to your purchase including, without limitation, your: Business Name, Address, and Contact Information (phone number, contact name, etc.). Billing and Shipping Address. Any other requested information. If you do not provide this information, you will still be able to access our website, view product info, and access downloadable files, but you will not be allowed to see pricing and purchase products online. Once this information has been provided, we will provide you with an authorization code to complete the activation of your account. You are solely responsible for protecting your user name and password. SHIPPING For each order, you will be asked to provide your preferred shipping method. From here, our sales team will obtain a quote for shipping and contact you for approval on the charges. During this time, they may also be able to provide an ETA for your order. Orders over $5,000 receive 50% off shipping charges. Orders over $10,000 receive free shipping. If you wish to open a shipping claim for freight damage or hidden damage, it must be done within 48 hours of the product’s arrival. Failure to do so will result in the claim being rejected. If freight is arranged by the dealer, then the onus rests with them to file a shipping claim with the carrier. If freight is arranged by BE Pressure Inc, then we will open a shipping claim upon receiving the following information from you: Purchase Order # of product Pictures of damage List of affected products Model number of product Serial number of product CONFIDENTIALITY Any information you provide to us will remain safe and confidential. We use SSL Technology on our site to ensure that all information entered remains private and secure. For more information on the data we collect, please read our privacy policy. You are not to disclose any confidential information to other dealers or customers. This includes pricing, stock levels, or any information pertaining to our product lineup. Disclosing any of this information may result in the deletion of your dealer account. ORDERS AND PAYMENTS Unless otherwise stated, you are expected to provide payment for your order within the period defined in your terms. BE Pressure Inc. will provide you with an invoice upon completion of your order that lays out all costs (including shipping, if applicable). Failure to provide payment on time will result in a hold on your account until payment is made. Further delay of payment will eventually result in warnings and potential legal action. PRODUCT INFORMATION Please note that all pictures shown on our website are for illustration purposes only and actual products may vary due to photo enhancements. The final product received being different from the product image on our website is not a valid reason for a warranty claim or missing parts claim. In addition, we do not warrant that product descriptions or other content of this site is complete and error-free. Any error in descriptions and downloadable files is not just cause for a warranty claim or missing parts claim. Your acceptance to these terms acknowledges the aforementioned statements. RETURN FOR CREDIT This section only applies to new items in original packaging. Items may only be returned to BE Pressure Inc. for credit. Return authorization MUST be acquired prior to sending the item back. Any item returned without authorization will not receive a credit. Shipping is arranged and paid for by the sender. All items are subject to a 20% restocking fee. Any items returned in used condition will not be credited. Custom-ordered and custom-built products cannot be returned. No exceptions. WARRANTY POLICY For a full copy of our warranty policy, please visit our warranty page. LINKS TO OTHER WEBSITES Our Service may contain links to third-party web sites or services that are not owned or controlled by BE Pressure Inc. BE Pressure Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that BE Pressure Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. CHANGES TO TERMS AND CONDITIONS We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. If any changes are made, we will update the “date modified” section of these terms at the same time. CONTACT US If you have any questions about these Terms, please contact us at info@bepressure.com. INFORMATION The Company Customer service Product Information About Warranty Find a Service Center Terms and Conditions Privacy Policy CONTACT DETAILS 30585A Progressive Way Abbotsford, BC V2T 6W3 Telephone: +1 800-663-8331 Contact Us ENGLISH CATALOGUE CATALOGUE FRANCAIS © 2021 BE POWER EQUIPMENT |