AMERICAN GROUP SHIPPING GET A QUOTE EXISTING CLIENTS CUSTOMERS American Group would like to thank our loyal customers for helping us to succeed into our sixteenth year! The past year has been interesting to say the least and, thanks to you, we have more than persevered – in fact, we grew almost 30% year-over-year. 2021 will bring improved technology, more AG teammates, and more carrier-partners to help simplify your shipping process. Again, thank you! AG stands ready with solutions to your most challenging transportation needs. GET A QUOTE We are not the largest, nor do we want to be. Instead, we strive to be the BEST and truly want to simplify the shipping process for our clients – hence our motto, “Shipping. Simplified.” CARGO LOSS DAMAGE AND DELAY a. American Group (Company) shall have no liability for cargo loss, damage, distribution, or delay (“Cargo Claims”) except to the extent such Cargo Claims are solely caused by Company’s negligent acts or omissions. The liability of Company for such claims shall be limited to the fees paid by Customer to Company related to the transaction giving rise to the claim. b. Customer acknowledges and agrees that the Servicing Carrier’s governing General Rules Tariff shall determine the standard liability coverage offered by the Servicing Carrier. If Customer wishes to purchase additional insurance it must contact Company in advance of the shipment. The General Rules Tariffs shall be provided by Company to Customer upon written demand. If the shipment contains freight with a predetermined exception value, as determined by the Servicing Carrier, the maximum exception liability will override on a claim will be that which is recoverable under the respective transportation tariffs, which may be negotiated to differ from those set forth on a Servicing Carrier’s site. Company will not be responsible in any way for claims arising out of Customer negligence, Carrier’s negligence, or the negligence of any third party. Customer acknowledges that used or household goods, products or equipment may have limits of liability as low as $0.10 per pound or no coverage whatsoever. c. The Parties agree that time is not of the essence in the performance of services contemplated hereunder. d. Company will use commercially reasonable efforts to assist Customer in filing claims for cargo loss, damage, destruction or delay with motor carriers, but in no event, will Company accept any such claim on behalf of a Servicing Carrier. Customer is solely responsible for filing claims with Servicing Carriers, unless Company otherwise expressly agrees to assist in writing, and agrees to hold harmless and indemnify Company from any failure to timely file a claim with the Service Center. INSURANCE DAMAGED CLAIMS CONCEALED DAMAGE REQUESTING INSPECTIONS DISPOSITION OF DAMAGED FREIGHT: FOR A SHIPMENT SHORTAGE: HOW TO HAVE A SHORTAGE TRACED: STEPS TO TAKE PRIOR TO FILING A FREIGHT CLAIM: FREIGHT CHARGES: (DESTINATION VALUE/ORIGIN VALUE) HOW THE CLAIM WILL BE PROCESSED: HOW THE CLAIM PAYMENT WILL BE PROCESSED: LIMIT OF CARRIERS LIABILITY: FAK TARIFF PROVISIONS: CARGO INSURANCE: CLAIMANT'S DETAILS CUSTOMER NAME* PHONE* FULL NAME* EMAIL* SHIPPING DETAILS CARRIER NAME* AG LOAD NUMBER* PRO NUMBER* DETAILED STATEMENT QUANTITY DESCRIPTION PART NUMBER WEIGHT PER ITEM (LBS) PRICE PER ITEM ($) EXTENDED TOTAL TOTAL CLAIM AMOUNT ORIGINAL INVOICE Max. file size: 32 MB. PICTURE OF DAMAGE Max. file size: 32 MB. REPAIR INVOICE Max. file size: 32 MB. BOL Max. file size: 32 MB. DELIVERY RECEIPT Max. file size: 32 MB. WERE NOTATIONS MADE ON THE DELIVERY RECEIPT? yes no WAS ADDITIONAL INSURANCE PURCHASED AT TIME OF BOOKING? yes no CLAIM TO BE FILED FOR: shortage damage shortage & damage LOCATION OF FREIGHT ADDITIONAL COMMENTS Claimant’s DetailsYour Personal InformationFirst NameLast NameEmailShipment DetailsPRO NumberDetailed Statement of how claim amount is determinedQuantityEx- tended TotalPlease Select the Appropriate BoxesThere is a minimum claim amount of one hundred fifty dollars ($150.00) on damage/shortage claims in order for American Group to file a claim with a carrier. Anything under one hundred fifty dollars ($150.00) will not be accepted. PARTY IN POSSESSION AGREES TO KEEP ALL FREIGHT UNTIL CLAIM IS COMPLETELY PROCESSED AND SETTLED I Agree to the Terms and Conditions CAPTCHA SUBMIT AGENTS Welcome Agents to the new secure American Group File Locker. Here you’ll find an extensive archive of the most requested collateral materials, forms, training materials, and other resources related to your sales efforts. Look around – if you can’t find what you’re after, let us know and we’ll add it. IN THE NEW SECURE AMERICAN GROUP FILE LOCKER: Collateral materials Forms General Information Presentations Training materials AGENT LOGIN AGENT SUPPORT: JOHN BENISEK P. 480.361.5851 C. 480.692.8058 GET IN TOUCH FULL NAME* PHONE* EMAIL* MESSAGE: CAPTCHA SUBMIT HEADQUARTERS 25 South Arizona Place Suite 300 Chandler, AZ 85225 TOLL FREE 866.553.6608 GENERAL INFORMATION info@ShipAG.com CARGO CLAIMS Claims@ShipAG.com ACCOUNTS PAYABLE AP@ShipAG.com Keyboard shortcuts Map data ©2021 Terms of Use Report a map error This page can't load Google Maps correctly. Do you own this website? OK CONTACT American Group 25 South Arizona Place Suite 300 Chandler, AZ 85225 P:480.406.6102 SERVICES EXISTING CLIENTS NEW ACCOUNTS ABOUT US CUSTOMER SERVICE Rates@ShipAG.com Call: 866-553-6608 Cargo Claims: Claims@ShipAG.com A/P: AP@ShipAG.com Previous Next Copyright © 2021 American Group. Privacy Policy | Terms & Conditions Website by VINCIT