COVID-19 CUSTOMER PORTAL CONTACT US Solutions Network Resources About We're powering digital transformation for enterprises, new media providers, and telecoms carriers. Our senior management team has extensive operating and industry experience, and in-depth market knowledge of the telecommunications and ICT sectors. Carl Grivner CEO Anja Blumert CFO Jim Fagan CSRO Jon Vestal Chief Technology Officer Jocelyn Cho General Counsel Brad Kneller Head of Submarine Operations M U Khan Head of Human Resources Our Board of Directors James 'Jim' Ousley Chairman Carl Grivner Board Director Brian Fitzpatrick Board Director Rahul N. Merchant Board Director Sandeep Girotra Board Director Anand Raghu Board Observer Some words from our customers We had local Internet services running IPSec tunnels from out of Europe, Africa, & the Americas, It became unbearable to deal with multiple local ISP’s and try to use their unreliable Internet services with ever increasing latencies. With the new GCX WAN we have a fast (low latency), reliable and secure fully managed Global WAN, and it is doing everything GCX said it would and more! With a stable network we can now finally begin the next stage of our strategies, which includes using Cloud X Fusion. We will be able to spread server workloads and bring our ‘points of touch’ closer to the regions.To do this it is crucial that we are seamlessly connected at all times regardless of the location. It’s really dramatically changing our business thinking, and what we previously thought was not possible is now becoming possible. Steven Weingartner Infrastructure & Comms Manager, P&O Maritime What I really look for is people we can trust, people that are innovative, people that can help us out when we need help, and generally people we can rely on when the going gets tough. GCX has always been a very reliable partner for us and a partner that we’ve been able to talk to. We have regular conversations now with GCX about the future of our business and the future of GCX business. We talk regularly to the architects within GCX who are helping us shape our networks of the future and who very much act as trusted advisors to my network teams here in the UK and across the world. David Guest CTO, Specsavers By connecting to public clouds via GCX’s extensive, private hybrid MPLS network, we can access our key business-critical applications through a virtualized service, using an already existing MPLS port or secure IPSEC tunnel. And what’s more, because we don’t need duplicate infrastructure, we can sweat our network investment for better financial return. Access to leading Cloud Platforms has become very easy to us. Through CLOUD X Fusion, it is simply a matter of opening a port on our existing network. GCX provides the flexibility, security and reliability required to continue with our Cloud-centric growth and profitability plan unhindered by connectivity concerns. Christoph Heidler CIO, SGS Customer advocacy GCX offers best-in-class service assurance to its customers, by providing a one-stop-shop for all customer interactions irrespective of product lines and technologies. GCX’s customer advocacy program provides an enhanced customer experience, with frequent updates on the resolution of incidents and queries. Customers will always get senior and skilled staff from GCX to interact with. Multiple touchpoints of technologies has been reduced to a single point of interaction. We like to simplify, where possible. The customer advocacy team project manages every ticket to ensure a quick resolution. Where supplier engagement is not required, the team will resolve the cases at the first stage itself. Improved supplier management also plays a significant role in improving resolution. For any questions on our customer advocacy process, do not hesitate to contact us. Get in touch to learn more about how we empower enterprises LET'S TALK GCX offers network services which power digital transformation for enterprises, new media providers and telecoms carriers. We cover all aspects of cloud-centric connectivity from managed SD-WAN and hybrid networks, to direct Cloud connections and 100 Gbps+ waves. Solutions Network About News Blog — Contact us Support / Login — Acceptable Use Policy Terms of use Privacy Policy NEWS 3i Infrastructure plc agrees to invest in GCX to support future growth NOVEMBER 17, 2021 GCX Announces Earnings Call Date for Q1 FY22 Results SEPTEMBER 9, 2021 Global Cloud Xchange Unveils Strong FY21 Results JULY 8, 2021 GCX Announces Earnings Call Date for Q4 FY21 Results JUNE 26, 2021 © 2021 Global Cloud Xchange | Site issues? Let us know. We'll assume you're ok with this, but you can opt-out if you wish. Cookie settingsACCEPT