24/7 Emergency Services Available! / Ames (515) 232-7777 Home About Us Services Resources Contact Us Our Replacement Process So, you've been referred to a comfort specialist by one of our technicians or you're thinking it's time to upgrade. We make the process simple for our customers. STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 Our follow-up process Two things need to occur to finish up your installation, the start-up and a follow-up. If possible, we will try to schedule these at the same time. However, due to demands on our time during busy season this may not be possible. Michelle will call you and we can schedule both appointments in the same phone call. Start-Up One of our service technicians will return and perform a full check on the system. They'll cycle it and do a thorough double check of the installation. We will also perform a SAVE Test on the system if it's required to collect your rebates. Click here to learn more about the SAVE Program. Follow-Up This is so your comfort advisor can go over your new system with you and answer any questions you may have about the installation. He will also have your rebate forms to sign, a copy of your final invoice, and any other paper work that you may need to go along with your system. At this appointment, final payment on the system is expected unless financing arrangement have been made. CONGRATULATIONS! You've got a new home comfort system. If you would like to start this process you can call our office at 515-232-7777 or fill out the form on the right side of this page and Michelle will give you a call. Your Privacy is important to us. Home Comfort System Replacements Made Easy. Neighbors is here to help! Use the buttons below to request a quote, or to request an appointment today! Request A Quote Service/Appointment Request Contact Us help@neighborscomfort.com Mon-Fri • 8am-5pm Ames • (515) 232-7777 24/7 Emergency Services Available Our Services Heating Cooling Water Heater Geothermal New Construction Comfort Club About Us Contact Us Employment Feedback Request A Quote Resources Financing Replacements Referral Program Frequently Asked Questions Promotions Reviews Web Design and Development by Saltech Systems