Posti Group Corporation Group Suomeksi Home Services Responsibility Careers Group Information Contact Us Select Site Posti Group Responsibility Social Society Social responsibility We do our share to make sure that consumer goods and commodities are available when needed. We deal ethically, openly and transparently with all of our stakeholders. Because the customer experience is key, we constantly request feedback, so that we can further improve our operations. We conduct business customer satisfaction studies both on a project and event specific basis and with more comprehensive customer satisfaction surveys. Each year, we also measure the satisfaction of consumer customers with Posti and the key operational processes: receiving, sending and customer service. Providing premium mail services to everyone across the country is our main mission in Finland. We ensure that the letter and parcel services that fall within the scope of universal service obligation are available to everyone. We are the only operator in Finland to provide five-day delivery services that cover the entire country. The universal service obligation covers the entire country, with the exception of the Åland Islands. The obligation is monitored by the Finnish Communications Regulatory Authority. We support and respect the United Nations’ Universal Declaration of Human Rights. As an employer, we comply with the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work. In accordance with the principles of the UN Global Compact, we are committed to promoting employees’ rights, environmental protection, anticorruption work and human rights in working life. See Also Code of conduct Posti's strategy Postal Museum SHARE Facebook Twitter LinkedIn CONTACT Contact information © Posti Group Corporation Privacy