Redpoint Global One Platform Solutions Knowledge Company Request a Demo Retail & CPG Meet every customer with highly personalized experiences. In every interaction, in every channel. Request a Demo Key Benefits Combine all your customer data into a single, all-in-one profile. Determine your next best offer and message with certainty. And orchestrate omnichannel experiences, all in real time, all highly personalized. To boost average order value, drive loyalty & retention, and lower interaction costs. 1 Growth. Accelerated and achievable. Achieve tangible ROI by turning customer data into highly personalized experiences that drive significant revenue. 2 Deliver relevance. Drive value. Understand each customer’s interests, preferences and intent, to best deliver experiences that increase engagement, conversion and retention while lowering customer fatigue. 3 Competitive advantage. Deliver real-time, omnichannel experiences that are differentiated for every consumer. For enterprise results that are differentiated in the marketplace. “Throughout the pandemic, we have been able to communicate with customers quickly and effectively about our curbside pickup service but also customize communications for their specific needs at a scale not possible before. With our data accessible from one place, we could easily react to any situation that evolved. We recognize that we’ve only just scratched the surface of what we can do with Redpoint and I’m excited about the additional growth we can drive — maintaining our local community feel, while becoming the modern marketing organization consumers expect.” Will Aubuchon CEO of W.E. Aubuchon Co. Inc. Customer expectations met. And exceeded. Customers expect retailers and brands to know who they are, and to create meaningful, frictionless moments, but most brands fail this expectation. Success means adopting context-aware, hyper-personalized engagement; it means serving targeted messages and offers in real time, across all channels and customer touchpoints. One customer view. Universal accessibility. Unify all internal and external customer data – from online and offline sources - into the Redpoint Golden Record, a continuously updated view of every shopper’s interests, behaviors, identities and histories. All accessible in real-time across every touchpoint. Customers in context. You in control. Design and deliver highly dynamic customer journeys in the context and cadence relevant to each customer. All driven by you, the marketer. And all responsive to the individual consumer. Hyper-personalization at scale. With advanced machine learning and intelligent orchestration, you can pinpoint consumer segments and deliver the absolute most relevant content, messages or recommendations in real-time. Across every digital and traditional channel. ON-DEMAND WEBINAR Meet Rising Consumer Expectations to Attract & Retain Modern Shoppers Nearly 70% of consumers want retailers to make personalization consistent and frictionless, no matter the channel, according to Redpoint Global and Dynata research. Watch now to discover how to utilize your customer data to create tailored experiences in the context and cadence of your consumer. rgOne™ in Action. With rgOne, retailers and CPG marketers can overcome the limits of siloed data — to secure a single, comprehensive view of every customer. And to orchestrate the kind of highly personalized, omnichannel interactions that deliver material business results. Omnichannel Journeys Personalized Website Experiences Timely & Relevant Email Communications Mobile Channels for Your Advantage 1:1 Offers & Recommendations Equip In-Store Teams Identify & Act on Segments A/B/n Testing to Optimize Experiences Privacy Compliance Omnichannel Journeys Orchestrate multi-touch campaigns, omnichannel journeys and personalized experiences built on every customer’s Golden Record. Customers move freely across websites, mobile apps, call centers and in-store devices; and you can create precisely those kinds of seamless, relevant, persuasive journeys. Related Solutions Customer Data Platform Connect and gain the clearest view into your most value asset - your customer data. Real-Time Interactions Make personalized offers in milliseconds or minutes...rgOne supports your definition of real-time. Related Resources CASE STUDY CPG Company Increases Conversions Through Personalized, Real-Time Marketing 79% increase in conversions from real-time, web-based product recommendations. SOLUTION BRIEF Retailers Must Emphasize Customer Engagement to Succeed Retailers must adapt to changing customer expectations or risk losing their market position by failing to meet the omnicha... CASE STUDY DIY Retailer Delivers Frictionless, Personalized Customer Experience A leading DIY retailer eliminates friction from the customer experience with a customer engagement hub. ON-DEMAND WEBINAR How Personalization is Driving Our Most Beloved Customer Experiences What do the best customer experiences have in common? They are all rooted in personalization. Discover how to meet the needs of modern customers who expect and demand personalization in their interactions with brands. View More Resources Get Started on Getting Ahead Schedule a conversation and learn how Redpoint can put your goals within reach. 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