NEWS & INSIGHTS RELATED TO CUSTOMER EXPERIENCE SHARE The Story Of Sultana The Story Of Sultana The famed University Road in Sargodha, Pakistan is where the city’s major commercial activity happens. It’s a location where any local business would spend anything to Customer Experience, Financial Inclusion, Success Story, Women Empowerment MAY 6, 2021 FINCA Impact Finance announces Global Star 2019 The Global Star Award has become a proud tradition at FINCA Impact Finance (FIF). Given annually, the award recognizes excellence in the workplace and celebrates employees who embody the brand values that guide our organization. Achievements, Customer Experience, Events, Milestones, Success Story APRIL 29, 2020 Digital solutions help expand financial inclusion in Tajikistan FINCA Tajikistan rolled out an initiative that uses Digital Field Automation (DFA) to make applying for a loan easier for rural residents. DFA is a tablet-based tool that enables Client Relationship Officers (CROs) to conduct the loan application process in the field – in the customer’s home or at their place of work. Customer Experience, Financial Inclusion, FinTech, Microfinance JANUARY 29, 2020 Responsible financial services provide bridge to success in Georgia Success did not happen for Tamar and Goderdzi overnight, nor did it come easily. Their business achievements are the fruits of their hard work, perseverance and multiple FINCA business loans. Customer Experience, Financial Inclusion, Microfinance, Success Story DECEMBER 11, 2019 FINCA Impact Finance CEO Andrée Simon featured in Forbes In a recent online article published by Forbes, FINCA Impact Finance CEO Andrée Simon discusses financial inclusion and how the company seeks to balance the utility of fintech innovation with social impact. Customer Experience, Financial Inclusion, FinTech, Microfinance OCTOBER 17, 2019 Podcast: When Fintech and Social Impact Converge FINCA Impact Finance President and CEO Andrée Simon speaks with Jason Pereira, an award-winning financial planner, university lecturer and writer on his latest podcast ‘Fintech Impact’. Client Protection, Customer Experience, Financial Inclusion, FinTech, Microfinance OCTOBER 7, 2019 Fintech innovation comes to rural Armenia In May, FINCA Armenia updated its popular Online (OLA) platform, making it even easier for clients to apply for loans. The new features not only make it more convenient to apply for loans but make loan processing times more efficient. Customer Experience, Financial Inclusion, FinTech, Microfinance SEPTEMBER 24, 2019 Andrée Simon: How is fintech innovation transforming financial services today? Writing in CEO World Magazine, Andrée Simon discusses the correlation between digital fintech innovation and increased financial inclusion Customer Experience, Financial Inclusion, FinTech AUGUST 7, 2019 White Paper: Fintech Innovation Paving the Way to Financial Inclusion New FIF White Paper looks at successful efforts by FINCA DRC to create new products and delivery channels that emphasize outreach and efficiency. FINCA DRC is building even closer relationships with clients while increasingly utilizing digital channels. Client Protection, Customer Experience, Financial Inclusion, FinTech, Microfinance MAY 3, 2019 Andrée Simon: Psychometric Credit Scoring Helps Reach Unbanked Fintech and digital financial services have made banking possible for more people around the world. But while bank accounts and digital payments are more available, for many entrepreneurs in low-income countries, getting a loan is more difficult. Psychometric credit scoring can help. Customer Experience, Financial Inclusion, FinTech, Microfinance MAY 2, 2019 New Video Highlights How FIF is Investing in People Fintech innovation is changing finance around the world. That is impacting how FINCA Impact Finance (FIF) develops and trains its workforce. To stay on the industry’s cutting edge, we offer professional development opportunities at all career stages and leverage digital learning to reach more than 10,000 employees in 20 countries. Customer Experience, Financial Inclusion, FinTech APRIL 18, 2019 PREVIOUS 1 2 NEXT FOR MORE INFORMATION, CONTACT: Media@FINCAImpact.com MEDIA COVERAGE European Microfinance Platform How seven MFIs are aligning human resource development and business strategy OCTOBER 25, 2021 CGAP (Consultative Group to Assist the Poor) Andrée Simon on CGAP Blog: The Menace of COVID-19 for Microfinance OCTOBER 14, 2021 Impact Investor Microfinance Banks Aim to Fill Mobile Money Gap SEPTEMBER 14, 2021 Causeartist podcast How FINCA Impact Finance Empowers Individuals in the Developing World to Take Control of Their Financial Future AUGUST 19, 2021 See all » HEADQUARTERS 1201 15th Street NW, 8th Floor Washington, DC 20005 202.682.1510 info@FINCAImpact.com Connect With Us SUBSIDIARIES Afghanistan Armenia Azerbaijan DR Congo Ecuador Guatemala Haiti Honduras Jordan Kosovo Kyrgyzstan Malawi Nicaragua Nigeria Pakistan Tajikistan Tanzania Uganda Zambia FINCA INTERNATIONAL INC. 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