Set my location Menu for Slumberland, Inc. Furniture Stores Headquarters Multi Location Business Find locations ADDITIONAL BUSINESS INFORMATION Additional Information: 2000 Integrity Awards Winner See all additional business information At-a-glance Contact Information 3505 Highpoint Dr N Bldg 2 Building 2 Landfall Vlg, MN 55128-7577 http://www.slumberland.com/ (651) 482-7500 Want a quote from this business? Get a Quote BBB Rating & Accreditation A+ Accredited Since: 11/4/1976 Years in Business: 54 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Customer Reviews 1.14/5 Average of 51 Customer Reviews Read Reviews Start a Review Customer Complaints 108 complaints closed in last 3 years 57 complaints closed in last 12 months Read Complaints File a Complaint Overview According to the information provided by Slumberland, Inc., this company offers retail mattress, bedding, and bedroom furniture and accessories. Business Details This is a multi-location business.Need to find a different location? Headquarters 3505 Highpoint Dr N Bldg 2 Building 2, Landfall Vlg, MN 55128-7577 BBB File Opened: 10/31/1976 Years in Business: 54 Business Started: 12/31/1966 Business Started Locally: 12/31/1966 Business Incorporated: 12/31/1966 Accredited Since: 11/4/1976 Type of Entity: Corporation Alternate Business Name Slumberland Furniture Store Business Management Kenny Larson, President & CEO Lisa ., Customer Contact Lisa Hansmann, Customer Care Manager Contact Information Principal Lisa ., Customer Contact Lisa Hansmann, Customer Care Manager Customer Contact Lisa Hansmann, Customer Care Manager Additional Contact Information Phone Numbers Read More Business Details Customer Complaints 108 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Problems with Product/Service Status: Answered 10/14/2021 Purchased new furniture. Waited 6 weeks for furniture to arrive. Our recliner split apart on the arm. Waited two months for replacement. During that time couch split apart at seems. Let them know that this happened in June. We are now on October and they just keep telling me I have to wait. By the time I get this I will have no time left on my warranty and for this first year we have been waiting on repairs or parts for our furniture in heaven even got to enjoy them. Now they continue to tell me that it is not their fault in that I have to wait. Company provided no updates no care about the issue. Just keep getting told I have to wait longer and longer and longer. Told them I wanted to replace my couch since I've been waiting now 4 to 5 months. They said they can't do that. Nobody should have to deal with this on new furniture let alone both pieces…Read More Read 107 More Complaints Customer Reviews 51 Customer Reviews What do you think? Share your review. How BBB Processes Complaints and Reviews Start a Review Most Recent Customer Review Alexander H (1 star) 11/01/2021 We were quoted when we were considering purchasing our furniture from Slumberland that it would arrive by mid-August. It is now the beginning of November an... Read More Read 50 More Customer Reviews Business Categories open category: Furniture Stores open category: Bedding Local BBB BBB of Minnesota and North Dakota More Info on Local BBB BBB Reports On BBB reports on known marketplace practices. See What BBB Reports On BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business. For Consumers Search for a Business Get a Quote Start a Review File a Complaint BBB Scam Tracker File an Auto Warranty Complaint BBB Ad Truth Sign up for Scam Alerts Frequently Asked Questions (FAQ) For Businesses Search Business Profiles Get Accredited BBB EU Privacy Shield Get Your Business Listed Partner Code of Conduct About BBB® Mission & Vision Directory of Local BBBs International Association of Better Business Bureaus BBB Institute for Marketplace Trust Careers BBB Wise Giving Alliance (Give.org) BBB National Programs Apply for BBB Accreditation Terms of UsePrivacy PolicyYour Ad ChoicesTrademarksHyperlinking Policy © 2021, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This website uses cookies to analyze traffic, assist with navigation, and improve your experience. You can learn more about our cookies in our Privacy Policy.