English Legal notice Privacy statement Contact Home Refractory technology Industrial sectors Company Media Careers NewInnovations portal HomeMedia Media News. Refratechnik Cement GmbH Is service a tradition from the past or has it an economic future? More ... Refratechnik Steel GmbH Refratechnik and Horn have jointly opted for production sites in Germany More ... Baymag Inc. Baymag and ZS2 Technologies form strategic partnership to accelerate commercialization of leading-edge sustainable construction materials More ... Refratechnik Cement GmbH Extend the service life of your kiln with veneering More ... Refratechnik Holding GmbH Agreement between Refratechnik and Höganäs Borgestad to benefit refractory users in Nordic Countries More ... Refratechnik Cement GmbH Refratechnik supports Leinetaler forest project More ... Refratechnik Holding GmbH Refratechnik Group Germany uses 100% green electricity More ... Refratechnik Asia Limited REFRA-WebLearning More ... Is service a tradition from the past or has it an economic future? In these times of focus on cash flow, shareholder value, lean management and Best Cost Strategies, “Service” might be an anachronism of “the good old times”, or a nostalgic “feel good factor”. However, through years of reducing headcount, eliminating technical support centers and even R&D departments; the impact of outsourced services is growing in relevance. For Services to be successful, it is imperative that a foundation of trust is established. This means it is critical that we understand an operations needs and triggers, KPIs, new ways of communicating, the ever evolving and rotating workforce, and significant shifts in organizational structures. Today more than ever, Service, when approached correctly, is an opportunity to contribute real value through profit. See full article Media News Imagevideo Movies REFRA-Websites Press service Publications Download Contact marketing@refra.com © 2021 Refratechnik. All rights reserved Alexander Tutsek-Foundation Refractory associations Contents Data protection settings Some of them are necessary, and others help us to improve this website and how you experience it. I agree, and know that with effect for the future, I can change or cancel my consent at any time. Further information | Individual cookie settings Accept