Media Global Investors Contact Careers Customers & Partners REGION About us Business Services Software Sectors News and opinions Investors Contact us We manage motor and property claims and Service Plan and Warranty administration on behalf of our clients around the world. Our clients include insurers, fleet & leasing companies, manufacturers and finance organisations. We are a Future Ready software and services company, helping to manage four million incidents a year across the world on behalf of our customers. Future Now Report - UK Property This new report from the Innovation Group UK Property Division explores the challenges and opportunities in the property claims sector during the next few years. The onset of technology, already well-established in motor claims, is now beginning to alter traditional property claims management practices and procedures. The Future Now Report can be viewed by clicking here. Future Now Report - UK Motor Today’s consumers are digitally dexterous and socially savvy, and they expect their insurer to be too. A seamless, real-time, multi-channel offering is now a baseline for good customer experience, according to Innovation Group’s ‘Future Now Report – UK Motor.’ Click here to read the report. Business Services We provide complete motor and property claims process services for insurers, brokers, fleet & leasing companies, manufacturers and finance organisations. We also manage Service Plan and Warranty administration for manufacturers, and provide maintenance for fleets. Our people, both directly employed and in our networks are experts in their field and are supported by specialist software. Our business process services can be delivered as a complete suite, or on a service-by-service basis. So, whether you need us to manage your claims and incidents, design, build and run a service programme, or simply take part of the managed repair process off your hands, we can help Read more about business services Software We have deep sector knowledge and an acute awareness of the challenges facing the industry, from changes in customer behaviour to the acceleration and adoption of new channels and technologies. All of our products have been designed solely for the insurance industry. They improve agility, provide flexibility, and give customers the experience they deserve. Read more about software Our sectors Motor We provide complete motor claims process services, fleet maintenance, and administration of Service Plans and Warranty. We do this for insurers, fleet & leasing companies and manufacturers, amongst others. We save continental European insurers more than $75m a year Property We offer a comprehensive range of property claims services that support the entire home insurance value chain to deliver peace of mind for customers and value for money for insurers. We saved three clients $100m over the last ten years on indemnity spend alone Software for Insurers We combine software, data and business process services to help all motor and property insurers get the most from their business opportunity. Following Hurricane Sandy we helped our clients by handling a total of 114,000 transactions over 21 days Customers Partners Case studies Agile Insurer Supported by Flexible Insurance Claims Processing Services Innovation Group has consistently delivered repair costs five per cent or more below industry benchmarks. Toyota Innovation Group is responsible for ensuring that Toyota's reputation remains intact, and that customers are content. Insurance Claims Processing Services Supporting Market Entry As a challenger brand in the Australian car insurance market, we fight for new customers by presenting a superior value proposition based on combining lower cost car insurance policies with swift, dependable claims-service. Getting that right means we generate strong, loyal promoters within our customer base. Innovation Group helps us get it right. Latest news Launch of Future Now Report - UK Motor 07.07.2015 Homesite Insurance Successfully Implements Insurer Claims 12.05.2015 New Software Contract - Insurer Claims 12.05.2015 New Software Contract - Insurer Claims 12.05.2015 Innovation Group Teams with Deloitte to Augment Implementation 21.01.2015 See all news Innovation Group has consistently delivered repair costs five per cent or more below industry benchmarks. Ian Mabbutt, Calliden’s Business Manager, Personal Lines Contact us Do you have questions about our website, our products or any of our services? Get in touch Top of Page Innovation Group 2015 Privacy