Log in Find an agency Menu The voice of the customer matters Our customers say it all. At Grange, we believe the best way to prove our quality of service is to ask our customers. We are committed to reviewing their feedback and using it to make our business successful by their standards. See what our customers are saying about Grange Insurance. Need a quote? Find an agent Reviews Rating Snapshot Select a row below to filter reviews. 5★ stars 1659 1659 reviews with 5 stars. Select to filter reviews with 5 stars. 4★ stars 137 137 reviews with 4 stars. Select to filter reviews with 4 stars. 3★ stars 44 44 reviews with 3 stars. Select to filter reviews with 3 stars. 2★ stars 29 29 reviews with 2 stars. Select to filter reviews with 2 stars. 1★ stars 82 82 reviews with 1 star. Select to filter reviews with 1 star. Average Customer Ratings Overall ★★★★★ ★★★★★ 4.7 Overall, average rating value is 4.7 of 5. Overall Customer Service 4.7 Overall Customer Service, average rating value is 4.7 of 5. Knowledgeable People 4.7 Knowledgeable People, average rating value is 4.7 of 5. Most Helpful Favorable Review ★★★★★ ★★★★★ 5 out of 5 stars. JDeCamp · 5 years ago Review by JDeCamp. Written 5 years ago. 5 out of 5 stars. Awesome Service I have only had to make a few claims over the years, but each time it was handled quickly with great… Show Full Review This action will open a modal dialog. 31 of 38 people found this helpful See more 4 and 5 star reviews Most Helpful Critical Review ★★★★★ ★★★★★ 1 out of 5 stars. Jeffrager1 · 2 years ago Review by Jeffrager1. Written 2 years ago. 1 out of 5 stars. Very bad experience Used to love Grainge insurance, we had a claim a few years ago and they treated us good, slot has ch… Show Full Review This action will open a modal dialog. 28 of 28 people found this helpful See more 1, 2, and 3 star reviews 1–8 of 1951 Reviews Sort by: ▼ Menu ≡ Clicking on the following button will update the content below ★★★★★ ★★★★★ 5 out of 5 stars. Dr Gene · 21 days ago Great Coverage Customer service and knowledgeable and easy. Thank you! I have been a customer for: Less than 12 months # Grange is my primary insurance provider for: Home Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report ★★★★★ ★★★★★ 5 out of 5 stars. ellybelly · a month ago Best Insurance Company! My husband and I were in a really bad car accident, the car was totaled and we were injured but Grange was extremely helpful through the whole process. Everyone was very nice, understanding and on top of it. I had to do very little in the process Grange took care of everything! This is the best insurance company I've ever dealt with, I have no complaints. I have been a customer for: Less than 12 months # Grange is my primary insurance provider for: Auto, Home Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report ★★★★★ ★★★★★ 5 out of 5 stars. Janis · 2 months ago Great coverage, fabulous customer service! I can’t say enough good things about Grange’s customer service. I was actually able to talk with someone who was knowledgeable, kind yet professional. It was a delightful change from what is now considered customer service. I actually got customer sympathy, direction, service with a kind professional attitude. I have been a customer for: Less than 12 months # Grange is my primary insurance provider for: Auto, Home Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report ★★★★★ ★★★★★ 5 out of 5 stars. Rozzie · 2 months ago Great Coverage Costumer service was excellent and they made it easy for me to submit my requests I have been a customer for: 21+ years # Grange is my primary insurance provider for: Auto, Home Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report ★★★★★ ★★★★★ 5 out of 5 stars. Matt1187 · 2 months ago Service The service is professional, friendly and timely. Not sure what more I can ask for I have been a customer for: 21+ years # Grange is my primary insurance provider for: Auto, Home Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 1 Report ★★★★★ ★★★★★ 5 out of 5 stars. Jean · 2 months ago Great response after accident Everyone at Grange was extremely helpful and considerate after my car was totaled in a hit and run. The car was picked up quickly and taken to a body shop where it was pronounced "dead" within jus a few days. Shortly after that I received funds to replace the car so I was only without a vehicle for a little over a week (and I was repeatedly offered a rental car if I needed one). I really appreciate the helpful staff when I was already suffering from the shock of being hit; I'm glad no one was hurt (except my beautiful little car). Thank you. I have been a customer for: 1 to 5 years # Grange is my primary insurance provider for: Auto, Home Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report ★★★★★ ★★★★★ 5 out of 5 stars. Mslinda57 · 2 months ago Great coverage and service When I was involved in a car accident; I had to get a rental, so that I get to and from work. When the representative from Grange contacted me; they took immediate action with my claim. They took over the payments for the rental; so that I could get to and from work, as well as look for another truck. They worked really fast to come out and assess the damage to my truck and make conclusion. My transition from the rental to purchasing another truck was smooth; Grange took a lot of stress off of me and they were very considerate to my situation and well being. And from the experience that I have had with the entire process; I am grateful and thankful. I have been a customer for: 6 to 10 years # Grange is my primary insurance provider for: Auto Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 2 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report ★★★★★ ★★★★★ 5 out of 5 stars. Bobby19 · 2 months ago Great customer service Wife had an accident and totaled our vehicle. Thank God she was not injured. Our claim adjuster was caring,knowledgeable and quick taking care of our claim. Received payment in a couple of days. Very satisfied. I have been a customer for: 1 to 5 years # Grange is my primary insurance provider for: Auto, Life, Home Recommends this product ✔ Yes Overall Customer Service Overall Customer Service, 5 out of 5 Knowledgeable People Knowledgeable People, 5 out of 5 Helpful? Yes · 0 No · 0 Report 1–8 of 1951 Reviews Previous Reviews ◄ Next Reviews ► Available coverages and discounts may vary by state. Please contact your Grange Independent Agent to discuss coverage details, discounts and eligibility requirements. For specific coverage details, always refer to your policy. Policies underwritten by Trustgard Insurance Company, Grange Indemnity Insurance Co., Grange Insurance Company, Grange of Michigan*, Grange Property and Casualty*. All companies are members of the Grange Mutual Holding Company. WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL PREMIUM RATE FOR THE INSURANCE HEREIN ADVERTISED. *Not licensed in Pennsylvania Life insurance is underwritten by Grange Life Insurance Company, a subsidiary of Kansas City Life Insurance Company. 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