Menu icon Menu Search icon MyAccount Customer Conference 2019 Published: 21/03/2019 Home News Customer Conference 2019 This page refers to Castle Water's 2019 Conference. Click here information on Castle Water's Customer Conference 2020. 20 March 2019, Methodist Central Hall, Westminster Thank you to all of those who attended Castle Water’s third annual Customer Conference for large water users at Methodist Central Hall, Westminster on Wednesday 20 March. The conference provided a detailed analysis of Price Review 2019, (“PR19”), and delivered updates on key aspects of the business water market. Castle Water CEO, John Reynolds OBE, explained: “PR19 will set water tariffs from April 2020 until 2025. The new price controls are expected to make significant changes to water charges. We want to give our customers every opportunity to increase their understanding of changes in the water market and the ability to plan ahead.” During this year’s event, customers learnt more about: Ofwat’s proposals for PR19 and how they would affect their organisation Thames Water’s future investment plans and priorities The different perspectives on the implications of PR19 Tariff changes specifically in the Thames Water and South East Water areas for 2019-20 New technologies now available to manage water usage Speakers included: John Reynolds OBE, CEO, Castle Water Steve Robertson, CEO, Thames Water Rob Francis, Associate Director, Frontier Economics Verity Mitchell, Director, Utilities Research, HSBC Richard Moore, Director of Corporate Affairs, Castle Water Fiona Griffith, Group Director, Isle Group Download presentation slides In an industry first, Castle Water customers were invited to meet with and hear more about PR19 investment plans for regional water wholesale and network operators including Thames Water, South East Water, Portsmouth Water, Severn Trent Water, United Utilities and Yorkshire Water. With effective water management, sustainability and business resilience high on the agenda, customers also enjoyed the opportunity to engage with Castle Water’s range of specialist service and equipment partners and to learn more about the latest technologies available in the water sector. Delegate feedback Once again, thank you to all customers who attended our 2019 Customer Conference. We hope you found it to be insightful. We would be very grateful if you could complete our delegate survey below. Your feedback will be used to improve our forthcoming events. Delegate feedback survey Our services Additional services Leak detection & repair Automatic meter reading Additional information Please click the links below to download our additional information The water in you 5 reasons to stay hydrated Does staying hydrated help you work and learn better? Case Studies Please click the links below to download our latest case studies Bradfield College Motherwell F.C. University of Central Lancashire What our customers say Back to top More 5-star reviews than all other water retailers combined. About Us Services Water Management Cookies Policy How To Pay Area Update Useful Resources Contact Us Careers Website T&C's Privacy Policy Anti-Slavery & Human Trafficking Policy Anti-Slavery and Human Trafficking Statement 2019/2020 Registered office: Castle Water Limited, 1 Boat Brae, Rattray, Blairgowrie, PH10 7BH. Registered company number: SC475583. © Castle Water Castle Water Twitter Castle Water Facebook Castle Water LinkedIn Castle Water YouTube Castle Water Instagram Cookie consent This website uses cookies that help the website to function and also to track how you interact with our website. But for us to provide the best user experience, enable the specific cookies from Settings, and click on Accept. PreferencesReject AllAccept All