THE CLIFF BAY & LES SUITES EN CHECK-IN ONLINE FAQs Choose category The Cliff Bay STILL NEED HELP? CONTACT US DO THE HOTELS OF THE PORTOBAY GROUP HAVE A HYGIENE AND SAFETY PROTOCOL? I'M GOING TO TRAVEL TO MADEIRA, WHICH MEASURES ARE BEING APPLIED? WHAT ARE THE CHECK-IN AND CHECK-OUT TIMES? CAN YOU ORGANISE MY TRANSFER TO AND FROM THE AIRPORT? HOW CAN I MAKE A RESERVATION DIRECTLY WITH THE HOTEL ? CAN I SMOKE IN THE HOTEL? CAN I PAY IN CASH FOR MEALS AND DRINKS TAKEN IN THE HOTEL RESTAURANTS AND BARS, OR IS THE AMOUNT CHARGED TO MY ROOM BILL? ARE DRONES PERMITTED FOR USE IN THE HOTEL'S OUTDOOR AREAS? DOES THE HOTEL PROVIDE ONLINE COMPLAINT BOOK? CAN I BOOK DAY USE? I AM TRAVELLING WITH CHILDREN. IS THE HOTEL PREPARED TO RECEIVE THEM? I HIRED A CAR. WHERE CAN I PARK IT? You can park it, free of charge, in the hotel's park. ARE THERE SPECIAL MENUS FOR CHILDREN? ARE THERE OTHER SPECIAL MENUS? WHERE CAN I SEE BIG SPORTING EVENTS? WHAT DOES THE CLIFF BAY OFFER PRESTIGE MEMBERS? AND FOR PRESTIGE GOLD HOLDERS? I MADE A HALF-BOARD BOOKING. CAN I HAVE DINNER IN THE RESTAURANT BUFFET OF OTHER PORTOBAY HOTELS? ARE THE ROOMS EQUIPPED WITH SHOWERS FOR PEOPLE WITH REDUCED MOBILITY? I WANT TO PLAN A SURPRISE FOR SOMEONE WHO IS STAYING IN THE HOTEL. WHAT SERVICES DO YOU OFFER AND HOW CAN I BOOK THEM? I AM NOT STAYING AT THE HOTEL, BUT I WOULD LIKE TO USE THE SPA. CAN I DO THIS? I WANT TO SPEND MY WEDDING NIGHT AT THE HOTEL. WHAT SPECIAL PACKAGES DO YOU OFFER? DOES THE HOTEL HAVE ROOMS WITHOUT CARPETS? DO YOU HOLD WEDDINGS AT THE HOTEL? HOW CAN I BOOK A TABLE AT AVISTA RESTAURANT? HOW CAN I BOOK A TABLE AT IL GALLO D'ORO RESTAURANT? IS THE HOTEL SUITABLE FOR PEOPLE WITH REDUCED MOBILITY? MY RETURN FLIGHT IS DELAYED. CAN I STORE LUGGAGE? DOES THE HOTEL ACCEPT PETS? INTERNET ACCESS? CAN CHILDREN SWIM IN THE ADULTS’ POOL? THE CLIFF BAY & LES SUITES +351 291 707 700 cliffbay@portobay.pt Estrada Monumental, 145 9004-532 Funchal Ilha da Madeira -Portugal RELATED WEBSITES Blog IN PortoBay Site PortoBay NEWSLETTER I expressly authorise the processing of this personal data for the purpose of promoting and communicating PortoBay hotel services and offers, in accordance with the terms and conditions of the PortoBay Group Data Protection and Privacy Policy. #PORTOBAY PORTOBAY.COM Privacy Policy Form to exercise data subject rights • All rights reserved. © 2021 PortoBay Information about Covid-19. Check here.