HOME ABOUT US WHAT WE DO FINANCIAL STRENGTH POLICY WORDINGS CLAIMS REGULATORY COMPLAINTS CONTACT Extraordinary Insurance Claims • Foreign Travel • Fraud Prevention Claims You can report a claim 24/7 Motor Insurance Claims Telephone: 0345 0920700 Fax: 01732 747101 E Mail: info@havenclaims.co.uk Text: CLAIM to 83118 Windscreen: 0345 092 0703 To report a claim online, please click here Acorn Insurance and Financial Services Ltd T/A Haven Claims are the UK claims handling team for Haven Insurance. From first notification of loss to the settlement of the largest and most complex personal injury cases, Haven Claims handlers deal with all aspects of motor claims whilst providing a bespoke first class service for the specific needs of our policyholders. Services: Repair of your vehicle through the managed repair network guarantees the quality of your repair. Network of solicitors to help you recover uninsured losses in the event you have a non-fault accident. Provide replacement hire vehicles in non-fault accidents, subject to availability. Claims Inspectors act immediately to protect your policy from excessive costs. Household Claims Household claims team: 0330 331 0747 Home emergency cover provider (ARAG): 0330 331 0748 *To discuss your policy, payments or to make an amendment to your details please contact your agent directly. What to do in the event of an accident If you are involved in an accident you must always: Get into a safe position before you start exchanging details, i.e. away from the risk of other traffic. Never admit liability at the scene of the accident. Exchange names, addresses and phone numbers with everyone involved. Exchange registration numbers & make/model of vehicle. Take pictures of the vehicles, the registration number of the vehicles and any passengers. If safe to do so also try to take pictures of the accident scene. If there are any witnesses get their names, mobile number and their address. If any party is injured, notify the police at the scene of the accident. It is vital that you report any incident to our claims team within 24 hours. Contact Us • Privacy Statement • Brexit • Modern Slavery Statement Haven Insurance, No.1 Grand Ocean Plaza, Ocean Village, Gibraltar Tel: 0345 0920704 | Email: info@haven.gi Copyright © 2016 Haven Insurance. Website designed by D2 Creative All content is the intellectual property of Haven. Any usage, copying or distribution of content without written permission is strictly forbidden. By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.