ICE NYSE CONTACT WEBICE LOGIN ICE About Solutions Resources Insights Search ICE ETF Hub About Resources Community Support Login Welcome to the ICE ETF Hub Simple. Efficient. Transparent. The U.S. ETF market has seen tremendous growth. According to the Investment Company Institute, net assets grew six-fold over the last decade to $3.4 trillion. As assets and trade volumes have accelerated, so has the need for solutions that drive further efficiencies in the primary markets. The new ICE ETF Hub will provide standards to simplify the creation & redemption process across equity and fixed income ETFs. ICE ETF Hub: Advancing the ETF industry Get started ICE ETF Hub Q1 Report Stay up to date with ICE ETF Hub enhancements, announcements and industry insights with our quarterly report. Read Subscribe Bringing efficiencies to the primary trading workflow Order Entry & History Management Streamlined ETF order entry across fixed income and equity ETFs through FIX API messaging and user interfaces Consolidated Issuer Data Centralized access to issuer data in a consolidated, normalized and consistent format Fixed Income Basket Facilitation Standardized API messaging to improve the speed and accuracy of custom basket facilitations for fixed income ETFs Analytics Dynamic tools to assess ETFs in a standardized format via front-end interfaces and API connectivity Chat Seamless integration with ICE instant messaging enabling real-time communication throughout the order workflow Resources NEWS J.P. Morgan Asset Management Joins ICE ETF Advisory Committee Read now NEWS ICE ETF Hub Announces Launch of Innovative Custom Basket Negotiation Technology Read now NEWS Credit Suisse Joins ICE ETF Hub As An Authorized Participant Read now NEWS Wells Fargo Joins ICE ETF Hub as Authorized Participant Read now NEWS Goldman Sachs Joins ICE ETF Hub for Enhanced Access to ETF Primary Market Read now NEWS ICE Bonds Portfolio Auction Auction a portfolio of bonds on an all-or-nothing basis in a pre-determined period of time with ICE Bonds Portfolio Auction, now accessible on BlackRock’s Aladdin. Learn more NEWS Intercontinental Exchange Adds Fixed Income Capabilities to ICE ETF Hub Read now POLICY SEC Adopts New Rule to Modernize Regulation of Exchange-Traded Funds Read now POLICY Intercontinental Exchange Provides Statement About New SEC Rule on ETFs Learn more ICE ETF HUB Advancing the industry with Samara Cohen of BlackRock Watch now POLICY BlackRock’s take on the SEC’s ETF Rule Read now ICE ETF HUB Advancing the industry with ICE President Ben Jackson Watch now ICE ETF Hub Community ICE ETF Hub Client Support Weekday Client Support Hours: 8am-6pm Weekdays + 770 738 2101 (Option 7 + 1) ETFHubHelp@theice.com ONBOARDING & ACCESS User Setup Requests Counterparty Entitlements New Participant or Third Party Integration Setup Requests Access requests to ICE Chat or Data (FTP) WORKFLOW SUPPORT Creation/Redemption Order Entry Support Inquiry Fund Reference Data inquiries and intra-day updates Portfolio Composition File (PCF) Intra-day updates GENERAL INQUIRIES Testing Workflow Inquiries Platform Questions (Enhancement Requests, Compliance/Legal, etc.) Requests to be added to Platform Enhancement and System Maintenance Notices 24/7 Technical Support Includes Holidays & Weekends + 770 738 2101 (Option 7 + 2) technicalsupport.etfhub@theice.com CONNECTIVITY Fix API Technical Issues Web User Interface Technical Access Issues Urgent Issuer PCF File Upload Issues © Copyright 2021 Intercontinental Exchange, Inc. Terms of Use Privacy Policy Security Cookies Do Not Sell My Personal Information Supported Browsers Data Protection Registered Investment Adviser Notice Cookie Consent By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance the site experience, analyze site usage, and assist in our marketing efforts. Cookie Policy Cookies Settings Accept All Cookies