Products Learn Company Support Illumina Support Center Instruments Library Prep Kits Microarrays Software My Instruments AmpliSeq for Illumina Select Kit Illumina Select Kit Nextera Select Kit TruSight Select Kit TruSeq Select Kit VeriSeq Select Kit More Library Prep Documentation FAQs Technical Bulletins Software Downloads Online Community Tools View All Custom Protocol Selector Generate end-to-end documentation tailored to your experiment. Library Prep and Array Kit Selector Determine the best kit for your project type, starting material, and method or application. Local Run Manager Module Selector Find the analysis modules compatible with your instrument and Local Run Manager configuration. Sequencing Coverage Calculator Determine reagents and sequencing runs for your desired coverage. Training View All Maximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings. Find Support Webinars and Online Training Find Instructor-Led and Other Training Featured Training Sequencing: Illumina Technology Overview of the Illumina sequencing workflow, from extracting nucleic acids to completing a sequencing run. Start Course Discover the Benefits of Illumina Proactive Learn the benefits of Illumina Proactive, a service in which instrument performance data are sent to Illumina to enable proactive maintenance. Play Video Sequencing Analysis Viewer (SAV): A Beginner's Guide Tour of Sequencing Analysis Viewer (SAV), an application for assessing run quality. View Recorded Webinar Featured Resources Illumina DRAGEN v3.9 Get instructions for using Illumina DRAGEN Bio-IT Platform v3.9 Learn More Security and Networking Manage the security of the control computer on your sequencing system Learn More MiSeqDx Windows 10 Upgrade your MiSeqDx instrument from Windows 7 to Windows 10 Learn More Contact Us Technical Support techsupport@illumina.com View All Contacts Share With Tech Support Get instructions for sharing your desktop while working with Technical Support. Share Desktop Other Support Safety Data Sheets Product Lot Tracker Take Back and Recycle Program Illumina Security Clinical Support Regulatory and Quality Information For Research Use Only Not for use in diagnostic procedures (except as specifically noted). INNOVATIVE TECHNOLOGIES At Illumina, our goal is to apply innovative technologies to the analysis of genetic variation and function, making studies possible that were not even imaginable just a few years ago. It is mission critical for us to deliver innovative, flexible, and scalable solutions to meet the needs of our customers. As a global company that places high value on collaborative interactions, rapid delivery of solutions, and providing the highest level of quality, we strive to meet this challenge. Illumina innovative sequencing and array technologies are fueling groundbreaking advancements in life science research, translational and consumer genomics, and molecular diagnostics. All trademarks are the property of Illumina, Inc. or their respective owners. For specific trademark information, see www.illumina.com/company/legal.html. Privacy Policy Careers Contact Us © 2021 Illumina, Inc. All rights reserved. Feedback Illumina, Inc. and its subdivisions use cookies to tailor website content and provide you with an optimal user experience. Select “I agree” to accept cookies and get the most out of this site or visit our Cookies Settings to review your settings. Read our Cookie Policy to learn more. Accept All Cookies