MENU SMART AND CONVENIENT SERVICES TO SUPPORT OUR CUSTOMER’S BUSINESS Our services with our local and international expertise to drive designed projects defined with our customers having their customers in mind. OUR SERVICES IDC S.p.A. is able to work jointly with customers in order to drive any possible workshop to explain, share experiences, and drive technologies adoption. From discussing the “as is”, applying experiences and consultancy, up to drive the “to be” scenario. ADVISORY AND TRANSFORMATION SERVICES Leverage the experience of a partner in digital era IT advisory and transformation services. Our IT blueprints focus on cusotmer’s business outcomes and goals, and consider specific transformation needs. IDC S.p.A. professionals are all experienced people, certified on all technologies with years of experience. All of the team members are able to drive any possible workshop to explain, share experiences, and drive technologies adoption. IDC S.p.A. is an “obsessed by the customer” partner company that is looking at customer transformation providing advisory for any potential improvement and transformation in the As-is to a To-be transition PROFESSIONAL SERVICES Digital transformation and management of change services that help accelerate time to value for customers and partners throughout implementation, configurtation and execution IDC S.p.A. professional Services provides our customers with peace of mind and assistance in exploiting the ongoing value of our technology solutions, cloud and otherwise. Everything we do is focused on providing real business benefits to our customers by improving reliability, performance and proactively recommending enhancements to existing systems. Our Managed Services team is comprised of highly trained technical personnel who understand industry and vendor best practices in order to achieve our first-class service. Complete with architects and system engineers on hand, we take a proactive systems management approach to reduce risk and quickly identify root cause of issues and respond with efficient resolutions. OPERATIONAL SERVICES Define, manage, support and optimize traditional IT and cloud workload implementation IDC S.p.A. don’t stop their activity after deploying a project, doesn’t matter on premise or on cloud. Our team is providing operational managed services in the 2nd-level and 3rd-level support area. IDC S.p.A. offer mainly two packaged support services named TechGuard for ticket-based service-desk support service for all certified technologies and TenatGuard that is managing cloud tenant regardless who is the cloud provider with a continue monitoring of clod environment. Both support can be combined controlling the cloud environment from one side and managing services developed eve in the cloud form the other side INTERESTED IN WORKING WITH US? Let us help your business find solutions that simply make sense. Contact us today for an obligation-free chat with one of our consultants. CONTACT US DUBAI, UAE PO Box 502838, Dubai, UAE Arenco Tower Office 1307, DIC Tel. +971 (4) 4251845 Fax +971 (4) 4251846 NAPLES, ITALY 80126 Napoli Via M. Caravaggio, 76 Tel. 081.7144543 Fax 081.7144399 MILAN, ITALY 20143 Milano Via Tortona, 33 Tel. 02.89921500 Fax 02.89921510 Terms of use Privacy policy Sitemap Quality policy Environmental Policy CSR Policy