About us Investors Careers Contact us News & Polls Innovation & Knowledge Our Solutions Puerto Rico SOCIETY - 2 August 2021 What's Worried About the World? - July 2021 SOCIETY - 9 November 2021 Consumer Confidence Index - October 2021 Features Discover Ipsos Update - November 2021 Welcome to the November issue of the Ipsos Update, our roundup of the latest research and insights from Ipsos teams around the world. Ipsos Update - November 2021 Corporate Reputation: Answering the Key Questions Why is corporate reputation important? Our report presents the answers to the key questions. REPUTATION 6 March 2020 Siete pasos para diseñar un programa de Mystery Shopping mejorado La experiencia del cliente ha sido siempre de importancia. Existe un gran número de estudios que demuestran que las marcas que dan prioridad a sus clientes y que proporcionan una experiencia mejor que la de las marcas de su competencia logran una mayor fidelización de los clientes, unos beneficios más elevados y un mejor retorno de la inversión para los accionistas. 8 August 2019 Creando Conexiones: Conexión emocional y relaciones rentables con los clientes Los gerentes de marketing quieren clientes emocionalmente conectados. Intuitivamente ellos saben que una conexión emocional es un nivel de relación “más alto”; que equivale a más clientes valiosos - clientes que perduran en el tiempo, gastan más y recomiendan la marca a otros. CONSUMERS 29 June 2018 Frustados pero Felices Percepción de felicidad SOCIETY 3 May 2017 A global presence with 90 markets ALL MARKETS At Ipsos, we are passionately curious about Society, Markets and People. “Game Changers” – our tagline – summarises our ambition: to provide true understanding and make our changing world easier to navigate, so that our clients can make faster, smarter and bolder decisions. Do you have a business enquiry? Contact us Do you want to participate in a survey? Participate in a survey Citizens Consumers & Brands Customers & Employees Doctors & Patients Capabilities About us Contact Press Investors Careers © 2016 - 2021 Ipsos All Rights Reserved Legal Mentions Privacy & Data Protection Cookie policy Our Alert System Ipsos uses cookies and other tracers in order to optimize the performance, the functionality of the site and to measure the audience. For more information on the processing of personal data and your rights, please read our cookie policy . Accept All Customize Settings