PATIENT PORTAL Frequently Asked Questions Community Health Center of Southeast Kansas (CHC/SEK) is proud to be a different kind of healthcare provider, and we understand you may have questions. If you can’t find the answer you’re looking for here, contact us. OUR COMMUNITIES Pharmacy Additional Services Insurance, Payments & Financial Assistance Pharmacy What time are CHC/SEK pharmacies open? Can I get my medications refilled on the weekends? Can I get antibiotics filled without a visit? Is there anyone who can refill my medications when the provider is gone? Will someone call me back once my medication is refilled? Do you deliver medication? Do you have a refill line? Can the CHC/SEK Walk-In Care refill my scripts? Can the CHC/SEK Walk-In Care give out controlled medications? If one of my family relatives was diagnosed with something and now I am having the same symptoms do I have to have an appointment? Additional Services X-Ray Mammography Laboratory Ultrasound Immunizations Vision Walk-in care Interpreting services Transportation Patient Portal Insurance, Payments & Financial Assistance Insurance Are you a free clinic? How much will I need to pay at my visit? I don’t have insurance…now what? I don’t have any money…now what? What is a nominal fee? Why are you asking for a payment with all visits? How do I qualify for Financial Assistance? What benefits do you offer? How long will my discount last? Can I still qualify for a discount even if I have health insurance? Where can I use my discount? What is presumptive eligibility for Financial Assistance? Is CHC/SEK cheaper than my current doctor? How do I verify my income? Monthly Gross Income Guidelines Slide Level A B C D E Family of 1 $1,188 $1,386 $1,683 $1,980 $1,981 and higher Family of 2 $1,602 $1,869 $2,270 $2,670 $2,671 and higher Family of 3 $2,016 $2,352 $2,856 $3,360 $3,361 and higher Family of 4 $2,430 $2,835 $3,443 $4,050 $4,051 and higher Discounted Charges Slide Level A B C D E Medical $15 $25 $35 $45 100% of Total Charges Physical Therapy $15 $25 $35 $45 100% of Total Charges Mental Health and ATS $25 $35 $45 $55 100% of Total Charges Optometry $25 $35 $45 $55 100% of Total Charges Walk-In Care $25 $35 $45 $55 100% of Total Charges Dental $35 $45 $55 $65 100% of Total Charges FIND A LOCATION Search for: CONTACT US 620-231-9873 3011 N. Michigan St. Pittsburg, KS 66762 RESOURCES Careers Patient Portal Find a Pharmacy Frequently Asked Questions Newsroom Notice of Privacy Practice Notice of Privacy Practice – Spanish Patient Rights & Responsibilities Patient Rights & Responsibilities – Spanish English