About us Our services Our leaders Your Advantages Contact us About us Our services Our leaders Your Advantages Contact us Top Quality, Error free, Easy, Economical and 100% Customer oriented RETAIL BUSINESS PROCESS OUTSOURCING Your Challenge? It’s our pleasure to support you Who We Are FRISTA is a fast-growing Swiss outsourcing service provider specialized in IT, Finance and Accounting Services. Founded to meet the demands of the challenging retail sector (high quality, process flexibility, customer orientation, and low cost) we are today providing comprehensive professional services in five languages – German, French, English, Italian and Polish. 100 highly motivated, talented employees deliver high-quality service on a daily basis from our FRISTA Process Service Center in the heart of Warsaw. FRISTA delivers innovative support by mixing technology with industry-best practices, solution-and-customer-oriented approach and flexibility. The Frista Team OUR SERVICES – READY TO SUPPORT YOU We offer a broad range of back office services and we tailor them to our customers’ needs. Please contact us – we will be more than happy to help you! Finance Solutions General Ledger, Accounts Payable, Accounts Receivable And Collections, Inventory & Delivery Control, Shop Control, Payroll and HR Support Retail IT Solutions EDI Team, Master Data Management, IT Helpdesk 1st and 2nd Line, SAP Competence Center, IT Rollout Team Retail Specific Solutions Customer Service, Facility Management Meet our Leaders David Friedmann CEO FRISTA RETAIL AG SALES Szymon Stadnik Director FRISTA RETAIL Business Center Warsaw THE ADVANTAGES WHICH WILL DRIVE YOUR SUCCESS PASSIONATE TEAM FRISTA major asset is a motivated team concentrated on satisfying our customers. All our employees have university degrees, are multilingual and of course speak English. Our teams are flexible and can adapt quickly to maintain high quality under changing circumstances. We are team players – our advantage lies not only in the integrated solutions, but in the integrated teams. We put very strong focus on our recruitment, finding the very best talents to fulfil our customers’ needs. ZERO ERROR POLICY Delivering highest quality to our customers is guaranteed by our specially designed processes. Through the system of internal controls and strong leadership we ensure our policy of zero error. We focus on constructive communication with our clients as we strive for continuous improvement of the quality and efficiency of all our actions. SUBSTANTIAL PRICE ADVANTAGE Because we created our efficient structure and already have a retail customer on board, we can deliver our services with the highest quality, attractively priced. We always find the best solution for our customers and we keep contracts and pricing models as straightforward and transparent as possible. For us, the long term partnership with our customers and mutual focus on constant improvement is what distinguishes us from other large BPO Suppliers. COMPLIANCE AND CONFIDENTIALITY WE KNOW RETAIL DIRECT AND EFFORTLESS COLLABORATION We always adapt to our customers’ expectations and at the same time guarantee full compliance. Our team consists of experienced professionals with in-depth knowledge in their area of expertise and many of our managers are former auditors. We elevate confidentiality as one of our main objective. As professional service provider we gain our reputation on trust of our clients Retail back office services is our origin and retail sector is what we are expert in. We understand retail clients’ demands, the steadily changing environment, the customer orientation and the importance of low costs caused by steady pressure on ever lower margins. We speak retail language. We confidently offer you the opportunity to focus on your core business while we optimize your back-office services. The heart of Warsaw is the location that makes us reachable and always ready to welcome you in our main office. Nothing compares with the experience of seeing the everyday work of people who are devoted to fulfil your business goals. FRISTA employees are eager to demonstrate their efforts and walk you through every detail of your core processes. Alternatively, we are equipped with Lifesize Video Conference Systems and Skype. Therefore the collaboration is always easy. Watch the Video Enjoy our short informative video as the introduction to our services. We would also be pleased to provide you with our detailed offer. Please contact us for more information on how we can support you and possible dates for a meeting. Are you interested in our Services? Do you have any questions? Would you like to share your ideas with us? Please do not hesitate to contact us – we will get back to you as quickly as possible. Your Name (required) Your Email (required) Your Message Headquarter: FRISTA RETAIL AG Zügstrasse 2, 6390 Engelberg Phone: +41 79 337 88 37 E-mail: info@fristaretail.com Warsaw Office: FRISTA RETAIL BUSINESS CENTER Sp.z o.o. Al. Jerozolimskie 65/79 00-697 Warszawa +48 22 446 01 01 for jobs please contact: jobs@frista.com Copyright 2017 FRISTA RETAIL AG