ENGLISH VERSION | SEARCH FOR COMPANY | AUDIO VIDEO SOLUTIONS | VIDEOCONFERENCING | UNIFIED COMMUNICATION | SERVICES | NEWS | CONTACTS DEMONSTRATION CENTERS EXECUTION OF IMPLANTS ASSISTANCE AND MAINTENANCE INTERNATIONAL PROJECTS VERIFICATION OF VIDEOCONFERENCING SYSTEMS OPERATIVE RENTAL WRITE TO US Assistance and maintenance Home > Services > Assistance and ... Ayno offers its customers a formula of total service and quality: replacement systems that can be installed within 24 hours. The advantages are many: "machine downtime" is reduced to a minimum, repairs are completely free and you can be sure of an immediate point of reference thanks to the Video Help Desk assistance. Service Agreements Our service agreements provide an advanced level of support, which in most cases fully meets the needs of almost any user. However, it is possible to offer tailor-made services for specific needs, such as scheduled visits for preventive maintenance. Video Help Desk Always active on IP and ISDN during office hours, the Video Help Desk service is manned by specialized personnel. Service much appreciated by customers in support contracts for connectivity tests, doubts on functionality, connection tests with other offices. Every type of machine and bridge is available to the customer. On Site Support The Assistance service provided by Ayno, except for requests of a different nature, provides for On Site presence for the resolution of faults and malfunctions. It is therefore a high added value service, since the user does not need to have highly specialized personnel. Customers served with On Site Support are distributed throughout the national territory and also abroad, through the capillary network of Ayno Videoconferenze. Training At the service of companies with training courses ranging from traditional classroom courses to ad hoc training courses for specific company professionals. Each client has different needs that must be considered in the design of a course that is declined according to the company role, in order to maximize the benefits of the training experience. RELATED VERIFICATION OF VIDEOCONFERENCING SYSTEMS © AYNO VIDEOCONFERENZE Rome: Via di Monserrato, 126 - Milan: Via Messina, 38 - VAT number 06237941007 - CREDITS | PRIVACY