PATIENT SATISFACTION SURVEY | COMPLETE YOUR ONLINE MEDICAL HISTORY Privacy Policy & Patient Information Patient Bill of Rights The patient has the right to be treated with consideration, respect and dignity. The patient and/or the patient representative has the right to all complete and current information concerning his/her diagnosis and treatment and in terms that he/she can understand. The patient has the right to know the person or persons responsible for coordinating his/her care. If not medically advisable to give information to the patient, the information shall be made available to an appropriate person on the patient’s behalf. The patient has the right to receive from the physician enough information so that he/she may understand the services being rendered in order to sign the informed consent. The patient has the right to refuse treatment and to be informed of the consequences of his/her actions. The patient has the right to privacy of any information or treatment concerning his/her own medical care. The patient has the right to be informed of any persons other than routine personnel that would be observing or participating in his/her treatment and to refuse that observation and/or participation. The patient has the right for all medical records to be treated as confidential and given the opportunity to approve or refuse his/her release unless it would cause a negative outcome in the continuation of medical care. The patient has the right to information concerning the facility to which he/she may have to be transferred. The facility that the patient is to be transferred to must give approval prior to the patient transfer. The patient has the right to know if any research will be done during his/her treatment and has the right to refuse it. The patient has the right to expect quality care and service from the Surgery Center at Pelham (SCP). The patient has the right to examine and receive an explanation of his/her bill, regardless of the source of payment. The patient has the right to know, in advance, the expected amount of his/her bill regardless of the source of payment. The patient has the right to know what SCP rules and regulations apply to his/her conduct as a patient. Advance Directives POLICY Advance directives regarding resuscitation are not honored at this facility. Patients are informed at the time of the pre-admission visit or admission that the facility does not honor advanced directives regarding resuscitation. In all instance of emergency or life-threatening situations, life-sustaining treatment (including resuscitative services) will be instituted and patients transferred to a higher level or care. Upon transfer to the hospital, a copy of the Advance Directive will follow the patient. The directive will be followed once the patient reaches the higher level of care. ADVANCED DIRECTIVES WEBSITE You may obtain more information by clicking here or visiting our front desk. Contact Us Monday - Friday, 6:00 AM - 4:00 PM Phone: 864-334-2400 Fax: 864-334-2410 2755 South Hwy 14, Entrance A Greer, SC 29650 If you are experiencing a medical emergency, dial 911. Quicklinks Careers Investors Patient Information Privacy Policy & Patient Information Patient Responsibilities Affordable Care Statement Anti-discrimination Statement Follow Us © 2021 Surgery Center at Pelham | An Engenius website.