❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ ❅ HEALTH CASH PLANS FOR YOU FOR BUSINESS WELLBEING SERVICES ABOUT US LOG IN The Paycare Family The Big Wigs Our Board of Directors are here to ensure that everything Paycare does supports our 3 key stakeholders: our valued policyholders, our community and our people. Kevin Rogers ACMA CGMA (Chief Executive) Anthony Burns (Commercial Director) James Knight (Chairman) Jeremy Grace BSc ACA (Chair of Audit and Risk Committee) Sajida Carr (Non-Executive Director) Milkinder Jaspal (Non-Executive Director) Driving the company forward is a dedicated team of professional people who care about their customers – thousands of policyholders from all over the country. When you call Paycare you are not connected to a remote call centre – you speak to dedicated people who understand and care about the company. Senior Management Team Our senior management team ensures everything runs smoothly here at Paycare, they are dedicated to helping our Policyholders improve their overall quality of life through providing access to cost-effective health and wellbeing solutions. Service Superstars Whether you’ve got a question about your plan, want to add a partner, or simply find out how you can upgrade your cover, our fabulous Customer Services team are here to help. Our 99.9% Customer Satisfaction Score wouldn’t be possible without these ladies. Guardians of the Policy Our Policy Administration team work tirelessly behind the scenes to keep our policies up to date, making changes to group schemes, adding new policyholders and producing all group invoices they’ve really got their work cut out. You won’t ever see them complaining though! The Dream Team With a diary full of customer visits, on-site Health and Wellbeing days, Exhibitions or simply speaking to our customers over the phone, the Marketing and Business Development team help to keep our customers happy, healthy and productive by showing them how to get the best out of their plans. Claims Crusaders Whether it’s checking receipts, processing claims or making payments back to our policyholders, the Claims team are always working hard to keep our policyholders happy. In fact, they’re so good at it that over 87% of our claims are processed in just 48 hours. The A Team Our Finance team works closely with all departments to ensure our customers are supported with all of their financial transactions. They prepare monthly accounts for the management team, whilst ensuring that everyday banking requirements are in-check and processed. They’re a real whizz with a calculator! Inquisitors of the Realm As mysterious as their name suggests, our Business Analyst and Business Manager delve into the unknown; examining our business data and providing efficiencies, they keep the business running smoothly and are continuously looking to make improvements which will support our customers now and in the future. Want to join the Paycare team? We’re always looking to grow the Paycare family. If you think you’d make a valuable addition to our team why not tell us a bit about yourself and how you could make a difference, we’d love to hear from you. Contact us How To Claim Health Cash Plans Complaints Procedure Qualification Directory FAQ’s Careers Terms and Conditions Cookie Policy Website Security Privacy Notice GDPR Statement Accessibility Policy Legal information Conditions of purchase Paycare House George Street Wolverhampton England, WV2 4DX Contact us Site map Home → About Paycare → Our People Please note that for some beneﬁts age limits apply. Any illness, injury or medical condition of which you or any dependent child had symptoms and/or for which you or any dependent child were receiving treatment prior to the date that you ﬁrst applied for cover under the policy or applied to increase the premium level will not be covered. Disclaimer: any pre-existing conditions will be disregarded after 2 years from the date it was applied. Please read the relevant Paycare ‘Rules and Regulations’ for further details, in particular what is and what is not covered under each plan. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Copyright ©2021 Paycare All Rights Reserved Paycare uses cookies on this website. They help us to know a little bit about how you use our website, which improves the browsing experience for you and future visitors. To accept cookies continue browsing as normal. Or go to the Cookies Policy page for more information and instructions to update your preferences. I understand