Features Pricing Customers Resources Help Log in Free trial Secure Text Messaging Secure text messaging services for businesses around the world. All your text messages and data are safely stored and managed by professionals. Secure data transfer All our sites and web services are secured with SSL / HTTPS. We value your privacy We will NEVER share or sell your data, texts or numbers. Delete your data If you wish you can delete all your data in a few clicks. Start free trial View pricing Use a Secure Service for Your SMS Communications You don’t have to worry about your data safety anymore once you’ve signed up to TextMagic. Your data is backed up 24 / 7 / 365 In the unlikely event of a problem with one of our secure servers none of your data will be lost and your business will not be affected. Secure physical location of servers Our servers are located in a secure data center in Europe, in restricted areas with absolutely no physical access available to third parties. Daily server & website scans The participate Secure service scans our website every day and looks for any exploitable weaknesses, allowing us to keep our security as tight as possible. Secure billing & payments TextMagic does not store credit or debit card details on this website. All payment data is securely stored by a third-party PCI-compliant payment gateway. Start free trial Explore all features 100,000+ Happy Users Since 2001 Here is how our customers have improved their businesses with our text messaging service. SEAN Whelan Managing Director “I would recommend TextMagic solution to businesses who supply services like plumbers, electrician, pest control, couriers parts delivery. Anyone who supplies a service needs this solution to improve productivity.” Read case study Peter Harris Managing Director “QiQ has used TextMagic for over a year now and we love this service. It is flexible in how we send and receive messages and it is cost-effective." Read case study Robert Ritchie VP of Ops & Technology “TextMagic provided a reliable, professional and powerful way to send SMS for our urgent medical services organization." Read case study James Raby Director “After looking into a variety of texting services we chose TextMagic because of the variety of features it offers along with the price.” Read case study Matthias Tomczak Convener “We found that TextMagic´s text messaging service is a valuable tool to increase our donation income.” Read case study Simon Dalrymple Office Controller “TextMagic allowed us to send and receive information to drivers and engineers all from one set point. It's much easier than different members of the office staff sending instructions on their mobiles and then when they leave the office we do not have a data trail.” Read case study How TextMagic Safeguards Your Online Security Security is a top priority for TextMagic. We have taken steps to safeguard the security of text messages sent through our SMS gateway, as well as online payments and actions that you conduct through our web platform. Organizational Security Third-Party Penetration Testing We perform regular external security penetration tests at least annually using certified vendors. The tests involve high-level server penetration tests and in-depth testing for vulnerabilities inside the application. All identified vulnerabilities are analyzed and remediated appropriately. Third-Party Audits Our organization undergoes independent third-party assessments to test our security and compliance controls. Confidentiality All team members are required to sign and adhere to an industry-standard confidentiality agreement prior to their first day of work. Background Checks We perform background checks on all new team members in accordance with local laws. Information Security Program We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants. Roles and Responsibilities Roles and responsibilities related to our Information Security Program and the protection of our customer’s data is well defined and documented. Our team members are required to review and accept all of the security policies. Security Awareness Training Our team members are required to go through employee security awareness training covering industry-standard practices and information security topics such as social engineering, phishing scams, and hackers. Infrastructure Security Data Hosting Security All our production data is hosted on OVHCloud bare metal servers. All these databases are located in France. Online database backup is hosted on Google Cloud Platform, located in the United States. Offline database backups are hosted on Amazon Web Services, located in the United States, and are subject to our data retention policy. Encryption at Rest All databases are encrypted at rest to protect the data of our customers from unauthorized access. Encryption in Transit Our application uses industry-standard Transport Layer Security (TLS) to create a secure connection. This includes all data sent between the web, desktop, iOS, and Android apps and the TextMagic servers. There is no possibility to connect to TextMagic without TLS. The minimum supported version of TLS is 1.2. All connections are made securely over HTTPS. DDoS Prevention All requests to our infrastructure are routed through Cloudflare’s CDN network, which is built to withstand complex and large DDoS attacks. Application Infrastructure Security All of our services are hosted with OVHCloud, the largest hosting provider in Europe. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit OVHCloud Security. Vulnerability Scanning We perform vulnerability scanning monthly and actively monitor for threats to ensure secure usage of our services. Logging and Monitoring We actively monitor and log various cloud services. Business Continuity and Disaster Recovery We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users. Incident Response We have a process for handling information security events which includes escalation procedures, rapid mitigation, and communication. Access Security Permissions and Authentication Access to cloud infrastructure and other sensitive tools is limited to authorized employees who require it for their role. Where available we have Single Sign-on (SSO), 2-factor authentication (2FA). Least Privilege Access Control We follow the principle of least privilege with respect to identity and access management. This means that employees are only granted access to production infrastructure or tooling if their job role requires it. The whole access to production infrastructure or customer data is monitored. Quarterly Access Reviews We perform quarterly access reviews of all team members with access to sensitive systems. Password Requirements All team members are required to adhere to a minimum set of password requirements and complexity for access. Password Managers All company-issued laptops utilize a password manager for team members to manage passwords and maintain password complexity. Vendor and Risk Management Annual Risk Assessments We undergo at least annual risk assessments to identify, analyze and mitigate any potential threats, including considerations for fraud. Once a risk is identified, TextMagic makes all possible steps to remediate any threats to protect our application system and customer data. Vendor and Risk Management Our service providers undergo a thorough security assessment as a part of the evaluation process and then go through regular SOC1, SOC2, and/or ISO/IEC 27001 audits thereafter. In the event, these audits have material findings, which present risks to TextMagic or our customers, we work closely with the vendor to track their remediation efforts until the issue has been resolved. If you have any questions or wish to report a potential security issue, please contact . Thousands of Businesses are Already Using TextMagic See what our customers are saying about TextMagic's business text messaging services. View all case studies 212 reviews 167 reviews 53 reviews Try our fully featured business texting platform today Start free trial View pricing support@textmagic.com (844) 600-0669 0808 168 1030 1800 531 865 640 6446 COMING SOON Features & Pricing Pricing Features Overview Send Texts Online Email to SMS Service SMS Software for PC & Mac Virtual Mobile Numbers SMS Gateway API About us About TextMagic Privacy Policy Terms of Service Secure Text Messaging GDPR Sitemap Status Resources How to Articles Video Tutorials FAQ Contact Us API Documentation Affiliate Program Solutions TextMagic 548 Market St #27442 San Francisco CA 94104-5401 United States Careers We're hiring © TextMagic Ltd. All rights reserved. This website is GDPR compliant and uses cookies to ensure you get the best experience on our website. Learn moreClose