Multi-Channel Contact Centres Home About CPM Solutions Our Clients News & Insight People Contact Us CPM Jobs We have developed specialist divisions based on experienced teams, industry leading insight and experts in delivery. Solutions Solutions Retail Solutions Mystery Shopping Automotive Sales Academy Digital a.i.r. Shopper SweetSpotting Insight and Intelligence Fulfilment Solutions Technology Group Multi-Channel Contact Centres Multi-Channel Contact Centres Through exceptional customer experiences and high performance selling, we protect and grow market share, customer loyalty and brands. We're contact centre specialists, who work in partnership with our clients to deliver dynamic and bespoke solutions in more than 20 different languages. We've been winners of Marketing magazine's coveted‘ Contact Centre Agency of the Year’ award and are recognised for our successful, leading edge approach to B2C and B2B sales and loyalty programmes, delivering the highest levels of ROI in the industry. We use our industry knowledge, insight and talent to deliver award winning multi-channel programmes that are flexible, innovative and above all drive sales. We hold both FSA and PCI Accreditations; reflecting the quality of our team, our professional standing, our understanding of compliance and the required high level of sales and engagement expected from our clients and importantly, their customers. Clients such as Kellogg’s, L’Oreal, Royal Mail, Mazda and Intel see us as a strategic and highly cost-effective partner that helps them to acquire and retain long term, profitable customers. Find out more about our Contact Centre clients and partners Find out more about our accreditations Sales Performance Report Read Special Sales Report in The Times CPM Facts Driving market share growth We delivered more than £500m of sales for our clients last year Customer Contact Our contact centres will have over 15million customer conversations this year Brand Ambassadors We manage over 5,000 UK employees to be the face and voice of our clients Awards Multi-Channel Contact Centres case studies Multi-Channel Contact Centres Krave - TWEET WHEN U EAT hello@uk.cpm-int.com +44(0)1844 261777 CPM International Information About CPM | Solutions | Our Clients | News & Insight | People | Contact Us Our Offices Thame | Leeds | Warrington Registered in England No: 1757157 Registered office: 239 Old Marylebone Road, London NW1 5QT Copyright © 2014 CPM Group. All rights reserved. Disclaimer www.omnicomgroup.com