Infobip PRODUCTS INSTAGRAM BUSINESS Overview Features Use Cases Manage Your Instagram Messaging at Scale Take your customer service to the next level by managing all your Instagram communication in one place. Get Started Check Documentation INSTAGRAM BUSINESS Support and sell from a single workspace Drive Instagram conversations that bring results THE RIGHT CHANNEL Unlock business opportunities, instantly With over 1 billion users, and 90% of them following a brand, Instagram has become the go-to channel for product discovery. Fast, rich, and engaging, Instagram for business is a perfect choice for delivering memorable conversational experiences. ALL-IN-ONE SOULTION Unify your workspace Take the stress out of managing high messaging volumes, across channels. Connect your Instagram direct messages, comments, story mentions, and replies to your cloud contact center, and speak with multiple customers at a time across different channels. HIGH QUALITY LEADS Turn every touchpoint into a selling point Reply instantly and engage immediately. Follow up on product inquiries, offer shopping assistance, and share new promotions to quickly turn chats into checkout carts. FLEXIBILITY AND SCALABILITY Provide service on the go Save time searching for information. Access 360° customer profiles and complete conversation history at hand to pick up where you left off each time. Continue the conversation wherever you are using the Conversations mobile app. COST OPTIMIZATION More support, less money and time Timing is everything, especially on social media. Significantly increase efficiency and response rates by implementing an AI or keyword chatbot. Give agents the right information in one workspace to handle more complex queries, fast. EASY INTEGRATION Start within minutes Setting up is simple because our cloud solutions already have the Messenger API for Instagram integrated. Manage your Instagram Business Account’s post comments, direct messages, or both with Infobip’s Conversations and Answers that are easy to scale, fast to onboard, and simple to use. Manage Your Instagram Messaging at Scale Provide world-class customer service on Instagram with Infobip Get Started Infobip Business Products Customer Stories Blog Downloads FAQ Developers Get Started API reference SDKs Telecoms Telecoms Overview SMS Firewall and Monetization Mobile Identity - iGate Telecom Partnership Business Solutions Company About Us News & Press Offices Contact Careers Careers in Infobip Worlds Connected Copyright @ 2006-2021 Infobip ltd. Service Terms & Conditions Privacy Notice Short Code Terms of Use UK Tax Strategy