Work Services Insights About Contact Case Study → Medication Adherence Increasing Medication Adherence to 95% Client Confidential Services Design Insights & Strategy Service When hepatitis C became curable in 2013, it felt like the battle had been won. The cure, however, had a challenge of its own. Medication Adherence Strategies to Save Lives The new wonder drugs were accompanied by an intensive, self-administered treatment regimen. Would patients comply? Compliance with treatment regimens is a challenge for the healthcare industry, with medication non-adherence affecting as many as 40%–50% of patients and causing an estimated 125,000 deaths each year. All avoidable. With lives at stake, our client in the pharmaceutical industry asked our Design Insights and Strategy team to research solutions and devise a care model that would motivate patients with hepatitis C to complete the regimen successfully. 98% Cure rate 95% Adherence rate Fixing Medication Compliance We traveled the country to conduct original ethnographic research to better understand the needs of this very specific patient. From this research came a pivotal insight—many patients with hepatitis C had also received treatment for human immunodeficiency virus. We learned that, in comparison, the hepatitis C treatment felt easy compared to HIV treatment. These patients already beat one previously fatal disease, and it made them more motivated to stomp another one. Their enthusiasm was inspiring. The care model we devised for our client increased adherence and added value to patients by amplifying that enthusiasm to all patients. The care model celebrated patient empowerment, empathized with their co-morbidities, and provided the support they needed to comply with their complex daily treatment regimen. Share Twitter LinkedIn Facebook Additional case studies Case Study → Product Roadmap Planting seeds for the future Case Study → App for safer shopping App tracks Covid safety of restaurants, grocers Case Study → Biologic Drug Building a blockbuster biologic drug View all case studies → Let’s talk about how we can help move your business forward. Contact us today → Delve has merged with Bresslergroup. Learn more → Contact Jobs Podcast Resources Newsroom Legal Sitemap San Francisco Madison Philadelphia Boston Insight. Tools. Events. Sign up for our newsletter. Enter your email Sign up → Facebook Instagram LinkedIn Twitter Copyright © 2021 Delve.