Better Business Bureau® Set my location Menu Find Near US Search HomeCaliforniaSanta MonicaExercise ProgramsBeachbody, LLC SharePrint Business Profile for Beachbody, LLC Exercise Programs Headquarters Multi Location Business Find locations At-a-glance Contact Information 3301 Exposition Blvd Fl 3 Santa Monica, CA 90404-5082 Get Directions https://www.beachbody.com/ (310) 883-9000 Want a quote from this business? Get a Quote Customer Reviews 1.85/5 Average of 72 Customer Reviews Read Reviews Start a Review Customer Complaints 247 complaints closed in last 3 years 104 complaints closed in last 12 months Read Complaints File a Complaint BBB Rating & Accreditation A+ Accredited Since: 2/20/2002 Years in Business: 23 Customer Reviews are not used in the calculation of BBB Rating Overview of BBB Rating Business Details This is a multi-location business.Need to find a different location? Headquarters 3301 Exposition Blvd Fl 3, Santa Monica, CA 90404-5082 Years in Business: 23 Business Started: 11/29/1998 Business Incorporated: 11/29/2012 in DE, USA Accredited Since: 2/20/2002 Type of Entity: Limited Liability Company (LLC) Number of Employees: 800 Alternate Business Name BeachBody.com Beach Body Beachbody Read More Business Management Ms. Jessica Calhoun Contact Information Other Contacts Mr. Carl Deikler, President Additional Contact Information Phone Numbers (800) 998-1681Other Phone (323) 904-5600Other Phone Website Addresses Read More Business Details Customer Complaints 247 Customer Complaints Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews File a Complaint Most Recent Customer Complaint Complaint Type: Delivery Issues Status: Answered 09/03/2021 I ordered some DVD's from beach body and did not realize there was a subscription attached to it. I kept getting charges and was told there was a subscription. I canceled it and over a year later they charged my card again. When I finally got someone on the line she said she had no record of me canceling it. However they had not attempted to charge my card until over a year later. After I canceled a subscription that I was unaware of at the time of purchasing DVD's. …Read More Desired Outcome Billing adjustment Read 246 More Complaints Customer Reviews 72 Customer Reviews What do you think? Share your review. How BBB Processes Complaints and Reviews Start a Review Most Recent Customer Review Keli M (1 star) 08/24/2021 Very upsetting customer service. I broke my ankle requiring surgery and they won't place my membership on hold or extend it any longer than 30 days. I'm 12 weeks out of work and even more from exercising. They didn't care. Awful company. Do not recommend. Even gyms will put your membership on hold if you are injured. Beachbody, LLC Response 08/25/2021 Hello Keli, Unfortunately, we currently do not have the option to pause a Beachbody On Demand membership. However, we did provide an additional 30-days to your current subscription. Your subscription was extended to April 6, 2022. We apologize for any inconvenience this may have caused. Customer Response 08/25/2021 If you wanted to you could pause it. I can't exercise for 4-6 months. 30 days will not make a difference for what I'm losing. Beachbody, LLC Response 08/26/2021 Hi Keli, Since we do not have a phone number on file for you, we have followed up with you via email. Please contact us at the phone number provided to further discuss your concern. Read 71 More Customer Reviews Business Categories open category: Exercise Programs open category: Online Shopping Local BBB BBB of Los Angeles & Silicon Valley More Info on Local BBB BBB Reports On BBB reports on known marketplace practices. 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