WWW.HOUSTON311.ORG Submit a Service Request (Portal) Portal - How To Video Case Status • Knowledge Base Houston 311 Case Map 311 DATA~Nov.2011-Oct.2021 Data is updated monthly. Click on link below; or right click, "Save target as..." 2021(Jul-Oct) (piped) 2021(Jan-Jun) (piped) 2020 (piped) 2019 (piped) 2018 (piped) 2017 (piped) 2016 (piped) 2015 (piped) 2014 (piped) 2013 (piped) 2012 (piped) 2011 (piped) Harvey (piped) TOP TEN SERVICE REQUESTS Click on a link to submit a request. The top ten list is updated monthly. Water Leak Nuisance On Property Sewer Wastewater Garbage Container Problem Missed Garbage Pickup Water Service Traffic Signal Maintenance Missed Heavy Trash Pickup Street Hazard Dead Animal Collection HELPFUL LINKS OF INTEREST Links below provide additional City data at your fingertips. 311 En Español Pothole Tracker Track Your SR Via 3-1-1 Map Why Was My Service Request (SR) Closed? Animals and Pets (BARC) ABOUT HOUSTON'S 3-1-1 Over 2,400 frequently answered questions have been collected and warehoused. With such a broad array of reference entries developed jointly with departmental experts, and by providing specific information from other shared databases, the 311 Helpline resolves 85% of calls without transfer, Service Request, or follow-up. MORE ABOUT 3-1-1 HOW TO USE THIS SITE If you do not find the appropriate service request on our web site, either in the category selector or in the alphabetized department listing, please call 311 or 713.837.0311 from any Houston based land or mobile telephone. Live 311 telephone assistance is provided 24/7 to serve you from our downtown call center. MORE HOW TO USE THIS SITE HOUSTON CITY GOVERNMENT Houston has a strong Mayor-Council form of government. Elected officials, serving up to two terms of four years each, are: the Mayor, the Controller and 16 Council Members. The City Charter provides the constitutional framework within which city government operates. The Code of Ordinances contains the laws of the City. MORE CITY GOVERNMENT © 2021. All rights reserved. City of Houston. View My Stats 311 Call Center Max Wait Time COH BARC Todays Intake © City of Houston | 901 Bagby Street | Houston, TX 77002 | Phone: 3-1-1 or 713.837.0311 Selecteer een taal▼