About Careers News Charity of the Year Contact AFM Design & Installation Technical Services Facilities Services Service Desk Case Studies THE 24/7 SERVICE DESK FACILITY IS OFFERED TO ALL OUR CONTRACT-TIED CLIENTS. AFM SERVICE DESK. In order to service our clients efficiently, fully staffed AFM Service Desk teams in Guernsey and Jersey ensure all reactive and emergency calls are dealt with efficiently. Our local team are on callout 24/7/365 and with our local presence and knowledge, we can provide a high quality service. The call out team will provide a rapid response to all mechanical, electrical and fabric elements of your building. We utilise the latest Computer Aided Facilities Management (CAFM) software to monitor your systems and build up a preventative maintenance programme that gives you peace of mind: day and night. The CAFM software system allows Landlords, Property Managers and on-site Facilities personnel to remotely view all reactive and planned maintenance activity associated with the building, alongside tracking the number and type of calls logged. What our clients think about this service... “ABN AMRO (Guernsey) Limited have been using the AFM Service Desk for several years. We have found this service to be a very efficient and reliable way of reporting any problems we wish AFM to deal with. The system allows us to prioritise the jobs in order of urgency and this is the vital part of the service for us when looking after large office buildings such as Flagship, namely Martello and Dorey Court. This service also works very well during out of office hours as it is nice to know that help and assistance is just a phone call away. This is a service we would certainly recommend to any person, or company, involved in Facilities Management” Steve Taylor, Premises Management, ABN AMRO ( Guernsey ) Ltd A Garenne Group company Follow Us On Social Networks Facebook LinkedIn Subscribe To Our Newsletter Email JOIN © 2021 AFM. All Rights Reserved Amalgamated Facilitates Management is registered in Guernsey no. 723 and Jersey no. 77592 Built by Potting Shed Privacy Policy Cookie Policy × Notice This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. If you want to know more or withdraw your consent to all or some of the cookies, please refer to the cookie policy. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies.