Household Accessibility tools My account Your bill Your water Love Yorkshire Get in touch Your Water Your Water is an online research community that invites you to share your thoughts on different topics around water and the environment, with an exclusive group of Yorkshire Water customers - and you can earn rewards at the same time! Home About us Your Water online community As part of the Your Water online community, you’ll be invited to take part in surveys, quick polls and discussions. All activities are optional – meaning you can dip in and out as it suits you. The more feedback you give, the more rewards you will be eligible for and you'll have a greater say in our future decision making. By engaging with our customers through the community, we are able to base major decisions not on what we think customers might want, but on what you tell us is important to you. Register below to gain your first entry into our monthly prize draw and see for yourself what the Your Water community is all about. Register for Your Water How am I rewarded for taking part? There are regular prize draws and incentives to thank you for your time and effort. For every qualifying activity you complete, you will be entered into our monthly prize draw. When you receive an email invitation, it will tell you if the activity qualifies you for an entry into our prize draw. Rewards come in the form of an electronic voucher, redeemable from Tremendous Rewards, they have a wide variety of online retailers you can choose from. What our members say It’s a nice community and there’s no pressure to take part in topics or activities if you don’t want to. You can be as involved as you want, which is good because the spare time people have can vary a lot I enjoy the tasks and surveys. Most importantly, I like to put my view forward and to help Yorkshire Water for the future. You’ve proved you are listening and taking notice of what members say. It’s nice to feel valued. The content is interesting and the questions are really thought provoking. What impact have members had? The following case studies provide a snapshot of different ways the community has supported and made a real impact in our business. Case study 1: Shaping our Customer Campaigns Case study 2: Co-developing a new customer bill Case study 3: Regulatory Reporting and Publications Company information Our Business Plan Our performance Our charges News and media Public Affairs Our policies About us Get involved Careers Water Bidding Market Your Water online community Legal stuff GDPR Modern Slavery Act Accessibility Cookie settings Legal Privacy policy Talk to us Our contact information Tell us about good customer service Supplier queries Sign up to our mailing list © Yorkshire Water 2021 Cookies on our website We use cookies to make our website work and to make it better. Please click “Accept all cookies” if you're happy for us to use cookies on your device. If you'd like to manage the cookies we use, click "Manage my cookies"Read our Cookie Policy Manage my cookies Accept all cookies