Improving the health of our community in all we do About Contact Pay Bill Employees Urgent Care Wait Times Select Language Arabic Chinese (Simplified) Croatian Dutch English French German Hindi Hmong Italian Japanese Korean Portuguese Russian Spanish Thai Ukrainian Vietnamese Blog Podcast GME MyChart Find a Doctor Services Patients & Visitors Locations Careers Give home / visitation guidelines Visitation Guidelines Northeast Georgia Health System continues to adapt to best practices regarding COVID-19. For the protection of our patients, staff and community, our visitation guidelines have been updated. We understand that it is difficult to be away from family especially during times of illness or injury and we appreciate your support. Family Support Resources Hospital & Facility Visitation Guidelines Guidelines last updated on 11/24/2021 All visitors will now be required to sign a visitation agreement upon arrival at any of our NGMC hospitals. For the protection of our staff, patients and visitors, everyone must abide by the instructions included in the agreement. If a visitor is unable to follow the instructions, other visitation plans can be made. Location Visitor Policy Waiting Room Critical Care NO CHILDREN UNDER 13 ARE PERMITTED TO VISIT PATIENTS. Non-COVID Patients: Two visitors at a time, 9 a.m. – 9 p.m. COVID Positive/PUI Patients: Visitation by exception only. Visitors are required to wear appropriate PPE (mask, face shield, gloves and isolation gown). Closed Neonatal Intensive Care Unit (NICU) Non-COVID Patients: Two designated band holders may visit their neonate (unrestricted). COVID-19 Positive/PUI Patients: After meeting visitation criteria, two designated band holders may visit their neonate. (Ask NICU staff for more information.) Any band holder who is or becomes COVID-19 positive/PUI, may not visit the NICU under any circumstances. If both band holders are COVID-19 positive/PUI, then an identified designated visitor may visit. Closed Pediatric Patients (under 18) regardless of inpatient unit Non-COVID Patients: Two visitors at a time. COVID-19 Positive/PUI Patients: Two visitors for length of stay. Closed Labor and Delivery Non-COVID Patients: Two identified visitors allowed at all times. COVID-19 Positive/PUI Patients: One identified visitor for the entire length of stay. Closed Mother/Baby Non-COVID Patients: Visitors (two per room) may visit daily from 9 a.m. – 9 p.m. Banded visitor not included in visitor total. Newborn’s siblings (excluded from visitor total) must be accompanied by an adult. COVID-19 Positive/PUI Patients: One identified visitor for the entire length of stay. Closed Long-term expectant mothers Assuming the patient is COVID-19 negative, two identified visitors for the length of stay. Visitors (two per room) may visit daily from 9 a.m. – 9 p.m. Newborn’s siblings (excluded from visitor total) must be accompanied by an adult. Closed Surgery and Procedures One visitor allowed at bedside and in waiting room. Restricted Emergency Department and G Area One visitor at bedside only. Closed All others (including medical, surgical, EOU, COU and cardiac) Non-COVID Patients: Two visitors at a time, 9 a.m. – 9 p.m. COVID Positive/PUI Patients: Visitation by exception only. Visitors are required to wear appropriate PPE (mask, face shield, gloves and isolation gown). Closed Inpatient Rehabilitation Two consistent visitors daily from 4 p.m. – 9 p.m. One to two designated visitors during assigned family education/discharge planning sessions. Closed Hospice Two people at a time with designated pink card. Closed Imaging Centers No visitors. Closed Northeast Georgia Physicians Group (NGPG) No visitors. However, exceptions can be made depending on the patient’s situation. Click here to view visitation guidelines for NGPG practice locations. Waiting rooms open for patients only; closed for visitors. Georgia Heart Institute No visitors. However, exceptions can be made depending on the patient’s situation. Waiting rooms open for patients only; closed for visitors. Your loved one’s health and safety is our top priority. For information regarding connecting with your family, and other helpful resources, click here. We also encourage everyone to do their part to prevent the spread of illness by practicing good hand hygiene, cough etiquette and by disinfecting surfaces. Patients with disabilities may designate one support person to accompany them throughout their visit or stay at any NGHS facility. Learn what NGHS is doing to address COVID-19 » Open Entrances View our open entrances and hours COVID-19 Testing Vaccine Latest Data Visitation Support for Families Get Involved Please note: Gifts and flowers are welcome at Northeast Georgia Medical Center, but please be aware: ICU, oncology and immunocompromised patients may receive gifts but not flowers or plants. This is due to the fact that flowers and plants can harbor mold and water-borne organisms which could cause additional infection and we want your loved one to have the cleanest and safest environment for healing. 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