CONTACT US FIND A STORE MY SHOPPING CART COLLECTIONS THE HOUSE SERVICES Return SERVICES Share OFFERED SERVICES REPAIRS OFFERED SERVICES The following services will be offered free of charge, on the Website or through the Customer Relations Department: Cartier gift wrapping All our creations, with the exception of diary refills, will be shipped in their Cartier box or red box, and individually wrapped in a gift box. For each gift package, a Cartier red bag will also be sent to you with your online purchase. Personalized creations: engraving It is possible to personalize certain products by engraving them. For more information, please check the Website or contact the Customer Relationship Center. Personalized Cartier creations cannot be returned to Cartier for an exchange or a refund. However, this does not affect any rights you have as a customer in relation to products which are defective. Adjusting the watch band A strap adjustment is made on some watches. If you request an adjustment of the watch strap, the removed links will be included in the delivery and must be returned with the product if you decide to return it. Message We offer the possibility of including a personalized message when sending an order. Please note that Cartier reserves the right to withhold or refuse the acceptance of an order for products accompanied by messages containing remarks that are unacceptable or contrary to the law. +33 (0) 1 42 18 43 83 Newsletter PLEASE SELECT YOUR COUNTRY Terms of use Sitemap Careers Credits Privacy Policy Terms of Sales