Sign in register Germany Innovation from tradition. Added values Company Manufacturers Partners Career Contact details Professional services and German-speaking support Support services Service level Product support Support hotline Benefit from our technical expertise as the market-leading VAD in the data center environment. TIM services mean cross-manufacturer competence, are provided by certified specialists in German and guarantee service quality at the highest level. TIM support services at a glance TIM support 1st & 2nd level Unser 1st & 2nd level IT-Support garantiert hohe fachliche Kompetenz, um auch per Fernanalyse oder remote für komplexe Herausforderungen die passende Lösung zu finden. TIM Support PLUS Durch proaktives Monitoring unterstützen wir, auf Wunsch auch in Endkunden-Umgebungen unserer Partner, bei der Aufrechterhaltung des Betriebs von Backup-Umgebungen. Unser Produkt-Support wird von zertifizierten Spezialisten in deutscher Sprache ausgeführt. 1st level | Support PLUS Commvault » Details 1st & 2nd level | Support PLUS Avamar, Data Domain, Data Protection Suite, NetWorker, PowerProtect Data Manager » Details 1st level Scalar Serie » Details Support-Hotline | Montag-Freitag von 08:00 - 18:00 Uhr +49 611 2709 721 The 24x7 hotline can be found on your system sheet. Ask? +49 611 2709 0 Contact your TIM account manager. TIM AG, as a specialized value-added distributor , supports system vendor partners in selecting and implementing IT solutions for information management. Imprint Data protection GENERAL TERMS AND CONDITIONS RoHs + WEEE Privacy settings This website uses cookies to optimize the browser function and for analysis. Cookie settingsAccept all cookies