menu loanDepot.com home search Make A Payment Apply Now Home Loan Servicing Make payments and access important information about your account. MAKE A PAYMENT Launching our New Servicing Portal We’re excited to announce our new financial experience with you in mind. Stay tuned as we are releasing new features in the coming weeks and months. If you have not logged in to this new website before, then you will need to register again. Servicing Centers To service you better, we have two dedicated centers for servicing your loan. To find out which servicing center your loan belongs to, please locate the “Mail payments to” address on your mortgage statement or on the First Payment letter included in your closing document package. TEXAS NEW JERSEY Texas Center Payment Address P.O. Box 5710 Chicago, IL 60680-5681 TEXAS LOGIN Not enrolled ?Register now Register now Customer Service Support Weekdays 7:00 am - 7:00 pm (CST) Saturday 8:00am – 5:00pm (CST) call (866) 258-6572 mail_outline servicing@loandepot.com Payoff Requests print (949) 595-7008 mail_outline payoffs@loandepot.com Requests for Information, Notice of Error or Qualified Written Requests location_on P.O. Box 251027 Plano, TX 75025 General Inquiries location_on P.O. Box 250009 Plano, TX 75025 Property Taxes – Escrow If you pay your property taxes through your regular monthly mortgage payment and you receive a bill from your taxing authority, please send the tax bill to us at: location_on P.O. Box 9223 Coppell, TX 75019-9278 call (833)372-0325 Call 8333720325 print (817) 826-0707 mail_outline loandepot.dfw@corelogic.com mail DFW01.loanDepotescalations.tax@corelogic.com Property Taxes – Non-Escrow If you do not pay your property taxes through your regular monthly mortgage payment and you receive a delinquent tax notice that has been paid, please send proof of payment to us at: location_on P.O. Box 9023 Coppell, TX 75019-9210 call (833)372-0325 Call 8333720325 print (817) 826-1258 mail_outline paymentproof.dfw.tx@corelogic.com mail DFW01.loanDepotescalations.tax@corelogic.com Homeowner’s Insurance If you pay your homeowner’s insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance policy, please send the bill or new policy to us at: location_on ISAOA / ATIMA P.O. Box 7114 Troy, MI 48007-7114 call (877) 477-2089 Call 8774772089 print (248) 710-1660 language ExpressInsuranceinfo.com - Enter Code 2917832 Insurance Claims Have an insurance claim? To view and download the insurance claim package, which outlines the required documents and next steps click here. location_on Attn: Loss Draft Department 5225 Crooks Road Troy, MI 48098-2823 call (888) 884-5322 Call 8774772089 print (248) 710-1635 Important Disclosures If your property resides in one of the below states, please read the important information pertaining to your state: Texas COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT (877) 276-5550. New York loanDepot is registered with the New York State Department of Financial Services Superintendent. You may a file complaint or obtain further information about your servicer by contacting the New York State Department of Financial Services Consumer Assistance Unit at 1-800-342-3736 or by visiting the Department's website at www.dfs.ny.gov customercare@loandepot.com mail To customercare@loandepot.com (888) 337-6888 x 6789 telephone 888 337-6888 x 6789 LinkedIn - Instagram - Instagram - LinkedIn - youtube HOME PURCHASE HOME REFINANCE LOAN OPTIONS LEGAL HELP To view legal disclosures and important notices, please click the following: Lifetime Guarantee Disclaimers Rate Assumptions Accessibility Accessibility Unsubscribe Unsubscribe NMLS#174457 - NMLS Consumer Access | ©2009-2021 loanDepot.com, LLC all rights reserved