Home Services Secure Carrier Portal Staff News Contact Staff Executive Jim Clark President jclark@isu-inc.net 904-328-6436 Cindy Anderson Executive Assistant canderson@isu-inc.net 904-328-6441 Kima Smith Vice President of Finance and Administration ksmith@isu-inc.net 904-328-6453 Phil Russom Director of Operations prussom@isu-inc.net 904-805-7369 Ken Hockaday Senior Vice President of Underwriting khockaday@isu-inc.net 904-328-6442 Pam Silvernale Vice President of Claims psilvernale@isu-inc.net 904-805-7378 Dodd Dorsey Sr. Vice President of Marketing ddorsey@isu-inc.net 904-805-7386 Administration / Finance Kima Smith Vice President of Finance and Administration ksmith@isu-inc.net 904-328-6453 Jennifer Nibbe Accounting Administrator jnibbe@isu-inc.net 904-328-6454 Patricia Mullen Project Assistant pmullen@isu-inc.net 904-281-2151 ext 100 Underwriting Ken Hockaday Senior Vice President of Underwriting khockaday@isu-inc.net 904-328-6442 Karen Milluzzo Assistant Vice President of Underwriting kmilluzzo@isu-inc.net 904-805-7370 Kim Angeletti Sr. Underwriter kangeletti@isu-inc.net 904-805-7371 Susan Reel Sr. Underwriter sreel@isu-inc.net 904-805-7373 Shelley Gillespie Sr. Underwriter sgillespie@isu-inc.net 904-805-7372 John Stenson Sr. Underwriter jstenson@isu-inc.net 904-328-6452 Chris Parrott Underwriter cparrott@isu-inc.net 904-328-6443 Wendy Fugitt Underwriter wfugitt@isu-inc.net 904-6444 Kimberly Sweet, RN Stop Loss Nurse Consultant ksweet@isu-inc.net 904-805-7377 Barbara Rowlett, RN Stop Loss Nurse Consultant browlett@isu-inc.net 904-805-7375 Patricia McNelis, RN Stop Loss Nurse Consultant pmcnelis@isu-inc.net 904-805-7376 Erica Johnson Junior Underwriter ejohnson@isu-inc.net 904-805-7374 Laura Bohanon Assistant Underwriter lbohanon@isu-inc.net 904-328-6446 Cinda Urquhart Assistant Underwriter 1017 Ranch Road, 620 South, Suite 104 Austin, TX 78734 curquhart@isu-inc.net 512-263-2355 Brent Collinson Assistant Underwriter bcollinson@isu-inc.net 904-805-7390 Amanda Picucci Assistant Underwriter apicucci@isu-inc.net 904-328-6448 Sarah Van Swearingen Data Prep Tech svanswearingen@isu-inc.net 904-328-6447 Claims Pam Silvernale Vice President of Claims psilvernale@isu-inc.net 904-805-7378 Liza Maikui Assistant Vice President of Claims lmaikui@isu-inc.net 904-328-6449 Sharon Schoen Senior Stop Loss Claims Auditor sschoen@isu-inc.net 904-805-7379 Caroline Hack Senior Stop Loss Claims Auditor chack@isu-inc.net 904-805-7380 Julie Williamson Senior Stop Loss Claims Auditor jwilliamson@isu-inc.net 904-805-7382 Kevin Whitehouse Senior Stop Loss Claims Auditor kwhitehouse@isu-inc.net 904-805-7381 Debbie Suber Stop Loss Claims Auditor dsuber@isu-inc.net 904-328-6451 Melissa Strausser Administrative Support mstrausser@isu-inc.net 904-805-7383 Phyllis Clements Stop Loss Coordinator pclements@isu-inc.net 904-328-6450 Operations Phil Russom Director of Operations prussom@isu-inc.net 904-805-7369 Andrew Le Operations Tech ale@isu-inc.net 904-805-7384 Seteya Yan Operations Tech syan@isu-inc.net 904-328-6439 Marketing Dodd Dorsey Sr. Vice President of Marketing Fort Worth, TX 10199 Southside Boulevard, Suite 205 Jacksonville, FL 32256 ddorsey@isu-inc.net 904-805-7386 - Fax 904-281-0384 Ted Georges Vice President of Marketing Naples, FL 10199 Southside Boulevard, Suite 205 Jacksonville, FL 32256 tgeorges@isu-inc.net 614-327-0529 - Fax 904-281-0384 Jim Carrah Director of Marketing Jacksonville, FL 10199 Southside Boulevard, Suite 205 Jacksonville, FL 32256 jcarrah@isu-inc.net 904-328-6437 - Fax 904-281-0384 Tracy Gutierrez Senior Marketing Representative Jacksonville, FL 10199 Southside Boulevard, Suite 205 Jacksonville, FL 32256 tgutierrez@isu-inc.net 904-328-6438 - Fax 904-281-0384 Ross Underdahl Director of Marketing Minneapolis, MN 3800 American Boulevard West, Suite 1500 Bloomington, MN 55431 runderdahl@isu-inc.net 952-921-5812 - Fax 952-921-5801 John Miranda Director of Marketing Orlando, FL 10199 Southside Boulevard, Suite 205 Jacksonville, FL 32256 jmiranda@isu-inc.net 407-461-5851 – Fax 904-281-0384 Jim Reagan Director of Marketing Austin, TX 1017 Ranch Road 620 South, Suite 104 Austin, TX 78734 jreagan@isu-inc.net 512-263-2355 - Fax 904-281-0384 Lisa Higginbotham Senior Marketing Representative Austin,TX 1017 Ranch Road 620 South, Suite 104 Austin, TX 78734 lhigginbotham@isu-inc.net 512-263-2355 - Fax 904-281-0384