Order Now! Account Access Residential Business Wholesale Support Insights Contact Let’s Collaborate! Grow your reach, expand your service lineup, streamline operations or increase revenues. Whatever your goals may be, we understand how challenging it can be to prioritize them while balancing the nuances of your day-to-day operations. As we tackle these issues ourselves, we’re happy to share our experiences and offer our solutions to the benefit of others in the industry we love. Over the past century, Solarus has grown to be the largest independent telco in the state of WI and we’re proud to be recognized as a leader in the industry. We’ve been partnering in the wholesale arena for over a decade and build each of our partnerships from a foundation of communication, accountability and unwavering customer service. Your success becomes our success and you can trust we’ll be with you every step of the way. Technical Assistance Call Center Network Transport IP Long-Distance In today’s complex environment, does your Customer Service team have the technical expertise to effectively diagnose and resolve your customers’ issues? Build trust, retain customers and reduce costly truck rolls when you contract your technical assistance to the dedicated experts at the Solarus Technical Assistance Center (TAC). Our experienced agents are trained to handle a diverse range of telecommunication issues and are versed in a variety of billing software, access platforms, and customer premise equipment. We offer fully scalable solutions ranging from after-hours call management to comprehensive support of your service lineup. Request Information. Rediscover Your Potential with Wholesale IP Long-Distance – A Customer Testimonial In recent years, two stark realities have landed independent Telcos across the country in a serious bind. Not only has the amount you can charge for long distance service decreased substantially but more and more players seem to be entering … Continue reading → Winning the Customer Experience Equation Now, more than ever, customers expect a lot from your business, and you cannot afford to offer anything less than a stellar customer experience. It’s no secret that exceptional customer service and technical support are a critical combination that provides … Continue reading → Search Wholesale Categories All Categories IP Long-Distance (1) Technical Assistance Call Center (1) Contact Careers Connect With Us: View/Pay My Bill Terms & Conditions Privacy Policies Open Internet Policy Master Services Agreement VOIP E911 VOIP Lifeline © 2021 Solarus 440 East Grand Avenue - Post Office Box 8045 - Wisconsin Rapids, WI 54495-8045 715-421-8111 or 800-421-9282 Remote Assistance