Coronavirus Organization Publications Vacancies Contact Confidential Advisor Care The CVD considers the quality of the support and services provided to be very important. However, it may happen that you have questions or complaints. You can contact the Confidential Advisor for Care (formerly the Client Confidential Advisor) with this. In the first instance, this offers a listening ear. The Confidential Counselor for Care will then discuss whether further steps are required and what options are available to you. To this end, the confidential counselor can provide information and advice. Practical help can also be offered, such as accompanying you to a meeting with a counselor to mediate or helping to write a letter of complaint. The confidential counselor treats questions, problems or complaints in complete confidentiality. In order to guarantee independence, the confidential counselor is not an employee of the CVD itself, but this task is performed by an employee of the LSR, the National Support Center for Participation. Their website can be found here https://hetlsr.nl/. Marcella Karstens is the Healthcare Confidential Advisor and can be reached on Monday through Thursday, between 9:00 and 17:00 on 06-30 76 03 85. You can also email her at M.Karstens@hetlsr.nl . Marcella introduces herself. Crisis help Social shelter Social services Trainings and courses Client Information Organization Publications Working at the CVD Newsflash ANBIA HKZ Certification Contact Left © 2014-2020 Center for Services