MENU (800) 228-3092 GET QUOTE INTERNATIONAL CLAIMS In order to expedite the processing of your claim, we have provided an on-line claim form. ADDITIONAL MOVING TIPS Domestic Claims Form International Claims Form Online Forms northAmerican International takes great care to ensure that your possessions reach their destination safely. Unfortunately, there are occasions when damages do occur despite our best efforts. We regret if you found the handling of your shipment to be less than satisfactory. You will find the links to this form below. Please read the instructions carefully before proceeding on to the form. Instructions Please try to complete the claim form with as much detail as you can. In certain circumstances we may appoint a Loss Adjuster to review your claim. Listed below are some guidelines to help you complete this form: Telephone Numbers: Please provide your phone number so we can contact you if we need additional information about your claim. Disposal of Damaged Items: Do not dispose of any damaged items because we may need to inspect them. Filing Limit: All Claims must be received within 30 days from the date of delivery of your shipment. Inventory #: Please include your Inventory Number, which you will find on the Packing Inventory. Cause of Loss: Please indicate the cause of loss from the list shown below: Denting/Chipping Scratched Water/Moisture Damage Fire Missing Breakage Stained/Marked Destroyed Claim Forms Please choose one of the following options to submit your claim: On-line Claim Form - Click here to fill out and submit your claim on-line. Printable Claim Form - Click here to view a printable version of our claim form. Print the form, fill it out and then send it to us by fax or mail. NOTE: Adobe Acrobat Reader is required to view the printable version of the Claims form. Click to download a free copy. Use the following to submit the printable claim form: northAmerican International Claim Services Dept. PO Box 988 Ft Wayne, IN 46801 If you have any question regarding our claim form, please contact us: Phone: 260-429-3009 Toll Free: 1800-470-2851 Option #4 (8AM-5PM EST) Fax: (260) 429-3461 claims@navl.com Get Start with a Claims Form Start your free quote now! Moving From Moving To NEXT Or Call 800-228-3092 to start your free quote! CALL: 1-800-228-3092 HELPFUL INFORMATION Find an Agent Corporate Responsibility Moving Resources Quality Movers Migration Map Free Moving Quote MOVING TYPES Household Movers Long Distance Moving Cross Country Moving Companies Interstate Moving International Moving Companies CUSTOMER SUPPORT Contact Us Shipment Tracking Domestic Claims Form International Claims Form Moving Resources northAmerican About northAmerican Moving Services Become An Agent Driver Opportunities Moving Companies Blog North American Van Lines, Inc. MC 107012 U.S. DOT No.070851 Texas intrastate moves are hauled under the authority of North American Van Lines of Texas, LLC TxDMV No 0000009188; Texas DMV Phone No. 1-888-368-4689 © Copyright 2009-2020, North American Van Lines, Inc. All Rights Reserved. NEWS | SITEMAP | PRIVACY