By continuing, you agree that we may use cookies as disclosed in our Privacy Policy. Accept COVID-19 About News Investors Careers Search In Repayment New to Navient Military Benefits Money & Finances For School Aid Offices Official Servicer of Federal Student Aid. What this means to you We enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service. Learn about Navient Auto Pay Confirmation Required — For borrowers with Department of Education owned loans that are in the COVID-19 payment suspension, you must act now if you’re enrolled in Auto Pay to ensure your Auto Pay payments resume after the COVID-19 payment suspension ends. Log in below to opt in or out of your Auto Pay enrollment. COVID-19 Update – We’re here to help. Get answers to your questions at our COVID-19 Student Loan Support Center Loan Customer Log In Difficulty logging in? STUDENT LOAN SERVICING We're here to help you successfully navigate your student loans. IMPORTANT MESSAGES Are you in an Income-Driven Repayment (IDR) Plan? Re-certify your income annually on StudentAid.gov Watch out for companies that offer "student debt relief" for a fee – some may claim to be the U.S. Department of Education or Navient to confuse you and offer services that we do for free. You never have to pay for help. Protect yourself – understand how to identify these student loan scams Have you been affected by a natural disaster? Call us for help at 888-272-5543. Learn more about getting disaster relief Learn More INTRODUCING AIDVANTAGE For loans owned by the U.S. Department of Education Recently Navient shared that we are working collaboratively with Maximus and the U.S. Department of Education to transfer our servicing contract to Maximus, under the name Aidvantage. IN REPAYMENT Read about your options for: Income-Driven Repayment (IDR) plans for federal student loans Other repayment plans Federal loan consolidation Deferment and forbearance Forgiveness, cancellation, and discharge Learn More STUDENT LOAN SUCCESS STORIES Real people share their tips, insights, and inspiring experiences Millions of people are successfully repaying their student loans and applying their degrees to pursue their dreams. Check out some of their stories, and find out how we’re working to make student loans better. Visit Navient.com/Success BUSINESS PROCESSING SOLUTIONS We help our government, education, and healthcare clients achieve their missions, optimize their revenue, and deliver on their commitments to their customers and communities. Learn More CONSUMER LENDING We deliver a best-in-class customer experience that empowers borrowers to manage their debt efficiently and affordably. Learn More SOCIAL RESPONSIBILITY We’re committed to contributing to the social and economic well-being of our local communities, to supporting a culture of integrity and equality in our workforce, and to integrating environmental responsibility into our business. Learn More MILITARY BENEFITS If you are a member of the military, both your federal and private loans may qualify for the Servicemembers Civil Relief Act (SCRA) and other military benefits. Learn More WARNING – This system may contain U.S. Government information, which is restricted to authorized users ONLY. Unauthorized access, use, misuse, or modification of this system or of the data contained herein or in transit to/from this system is prohibited and constitutes a violation of Title 18, United States Code, Section 1030, and may subject the individual to criminal and civil penalties. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Such monitoring may result in the acquisition, recording, and analysis/auditing of all data being communicated, transmitted, processed, or stored in this system by a user. If monitoring reveals possible evidence of criminal activity, such evidence may be provided to Law Enforcement Personnel. ANYONE USING THIS SYSTEM EXPRESSLY CONSENTS TO SUCH MONITORING AND RECORDING. COVID-19 SITEMAP NEWS INVESTORS CAREERS ABOUT Values & People Products & Services Social Responsibility Trust & Security IN REPAYMENT Federal Student Loans Private Student Loans Taxes & Interest Credit Reporting Managing Your Account About Payments Forms NEW TO NAVIENT MILITARY BENEFITS MONEY & FINANCES FOR SCHOOL AID OFFICES StudentAid.gov © 2021 Navient Solutions, LLC (NMLS #212430). All rights reserved. Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Navient Corporation and its subsidiaries, including Navient Solutions, LLC, are not sponsored by or agencies of the United States of America. Terms of Use Protecting Your Privacy California Privacy Rights Social Media Policies Accessibility About Our Ads CONTACT US