Investors Careers Contact CX Digital Healthcare Industries Insights About Us AWARD IAOP 2021 recognition for Excellence in Strategic Partnerships International Association of Outsourcing Professionals (IAOP) IAOP has recognized HGS Digital for Excellence in Strategic Partnerships 2021 for its partnership and solutions delivered with Twilio. IAOP recognizes partnered organizations for demonstrating excellence in collaboration, innovation, and outcomes as part of IAOP’s Global Outsourcing 100 evaluation each year. The 2021 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. This list is based on applications received; judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations. HGS started collaborating with Twilio in March 2020. Twilio provides a programmable cloud telecommunication platform and customer engagement tools that promote omnichannel CX, self-service, front- and back-end automation, and voice-of-the-customer analytics. HGS brings hands-on contact center, digital transformation, application development, and systems integration expertise to the equation. HGS has become one of Twilio’s top system integrator partners. As a result of remarkable client outcomes, HGS has launched a Twilio Center of Excellence, with +45 Twilio developers who have managed +20 Twilio migrations—during a global pandemic! For more information, please review IAOP’s website or HGS’s Twilio partnership page. HGS AWARDS AND RECOGNITIONS The Cloud Computing Excellence Award 2021 – Cloud Accelerator October 15, 2021 IAOP 2021 Excellence in Strategic Partnerships August 5, 2021 HGS Digital recognized by Frost & Sullivan for its complete social media customer care solution May 4, 2021 HGS placed in the 2021 Gartner Magic Quadrant for Customer Service BPO February 12, 2021 Global locations USA • UK • Canada • UAE • India • Philippines • Jamaica © 2021 Hinduja Global Solutions Ltd. All rights reserved. Privacy | GDPR | Complaints | Policies | Sitemap | Cookies Settings Connect with our experts Say hello We use cookies to personalize content and ads, provide social media features and analyze our traffic. You can use cookie settings to change your preferences. See ourcookie policy. Cookies Settings Reject All Accept All Cookies