Trucks About News & Events Direct Factory Support Buy a Truck UPTIME IS EVERYTHING You simply can’t afford to have your trucks sidelined by service problems. At Autocar, we offer our legendary Always Up® support – 24/7 from the day your truck is delivered. YOU GOT A GUY AT THE FACTORY At Autocar, we take service personally. You have a whole company dedicated to your success. If you ever run into a problem, you can contact our Always Up command center staffed by the same expert technicians who built your truck. They will personally work on your issue until it is fully resolved, providing over-the-phone assistance, replacement part ordering, and training. Technical Expert Support Get immediate web-based service right from your computer or smartphone: connect directly with OEM technical experts, find service & support partners, parts identification, technical documents, training, and more. Factory Direct Support that gets you back on the road. TECHNICAL EXPERT SUPPORT FIND NOW SERVICE SIMPLIFIED If your truck does require off-site service, you have access to the industry’s most extensive network of authorized service centers. With hundreds of locations across the country, you can quickly obtain the benefits of our exceptional service, including state-of-the-art diagnostics, extended hours of operation and mobile service. Our partners will ensure that your issue is treated as an absolute priority and work to get you back on the road as quickly as possible. SERVICE CENTER FIND NOW MANUALS & TECH DOCUMENTS Get access to all relevant schematics, wiring diagrams and other information for every Autocar truck model produced. Download model manuals for all service, maintenance and parts documentation to keep your Autocar truck running smoothly. TECH DOCUMENTS FIND NOW PARTS CATALOG Autocar offers complete OEM Genuine and “All Makes” products – in stock and ready to ship. Supported by over 1,000 suppliers, we not only provide what you need, but offer it with the most competitive pricing in the business. Our focused purchasing power, combined with our low overhead structure allows us to pass on the savings.Use our VIN lookup tool to quick find a complete parts offering for your truck. PARTS NEEDED FIND NOW WARRANTY MANAGEMENT Keep all your warranty and service records up to speed with Autocar’s online Warranty Management portal. Each vehicle is cataloged to keep track of all claims, recalls, and other service programs so you can keep your current wit all required Autocar services. YOUR WARRANTY MANAGE NOW COMPLETE ONLINE TRAINING Keep your staff up to speed with our extensive series of training courses delivered directly to you, on your schedule. Choose from an entire catalog of training courses. If you have an interest in learning specific maintenance procedures, you can request individualized training with one of our expert technicians. ONLINE TRANNING START NOW MY VOCATIONS REFUSE AND RECYCLING TERMINAL TRACTOR CONSTRUCTION AND CONCRETE ROAD MAINTENANCE AIRCRAFT SUPPORT MILITARY SUPPORT TRUCKS ACMD® ACX® ACTT® DC-64™ ABOUT US AUTOCAR DIFFERENCE HISTORY NEWS CAREERS MANAGEMENT BLOG EVENTS CNG ADVANTAGE AUTOCAR GEAR STORE ALWAYS UP DIRECT FACTORY SUPPORT SERVICE LOCATIONS WARRANTY MANAGEMENT TECHNICAL DOCUMENTS PARTS BULLETINS TRAINING PARTS AUTOCAR TRUCK MANAGER TOOLS ADNET CONFIGURATOR CUMMINS ALLISON SUPPLIER PORTAL AUTOCAR SOLUTIONS® LOG IN AUTOCAR BOOK STORE TRUCK REPORTS ROI CALCULATOR 551 S WASHINGTON ST, HAGERSTOWN, IN 47346 DIRECT FACTORY SUPPORT +1-888-218-3611 DIRECTFACTORYSUPPORT@AUTOCARTRUCK.COM COPYRIGHT ©2020, AUTOCAR®, LLC. ALL RIGHTS RESERVED. | PRIVACY POLICY | TERMS OF USE | TELEMATICS AGREEMENT THE AUTOCAR NAME, AND ALL TRADEMARKS AND LOGOS DISPLAYED ON THIS SITE ARE OWNED OR USED UNDER LICENSE BY AUTOCAR®. THESE TRADEMARKS INCLUDE, BUT ARE NOT LIMITED TO, PRODUCT BRAND NAMES, VEHICLE MODEL NAMES, SLOGANS, AND LOGOS AND EMBLEMS. THE UNAUTHORIZED USE OF ANY TRADEMARK DISPLAYED ON THIS SITE IS STRICTLY PROHIBITED. Chat Chat