1-6-12 Furo-cho, Naka-ku, Yokohama-shi, Kanagawa 5th Hagita Building 4th floor Home > Service content > About Atrac NEO About Atrac NEO This page is about Atrac NEO, an IT total solution company. In May 2012, we took over the sales department, system division and their customers from Atrac Co., Ltd., and launched "Atrac NEO Co., Ltd." as a new company, making a new start. The origin of Atrac is a coined word that combines "attractive" and "luck" and " leaves it to the rest", and "NEO" Neo is In Greek, it means new, and it is called "Atrac NEO" with the meaning of starting anew and making a leap forward. Currently, in the telecommunications industry, new services centering on optical fibers are being released every day, and along with this, telephone sales and diving sales from many sales companies are flooding. Therefore, customers who are confused will not be left behind if they do not know which sales company's proposal and service can be trusted. We will change the image of such an industry, stand from the customer's standpoint, and promise to provide the optimum service that suits the customer's environment. We will respond promptly to the speed of light, always provide information and services that are one step ahead, support the development of our customers, and act as one with the belief that we can earn peace of mind and trust. Yoshitoshi Nomura, President and CEO of Atrac Co., Ltd. Atrac NEO is an IT total solution company Atrac NEO will provide total coordination for your IT environment, from OA equipment installation to LAN wiring work, PC server installation, and network settings. Please feel free to contact us if you need an urgent response, or if you are looking for a contractor for opening or relocating a new office. Please see this service content page for Atrac NEO's IT total solution. Click here for service details Why Atrac NEO is instructed by customers We attach great importance to dialogue with our customers and strive to make proposals as needed. And one of the reasons why customers are instructed to respond promptly and smoothly, such as obstacles, expansion work, relocation work, and information on new services. Normally, it is a characteristic of this industry that we do not want to accept things purchased by other companies or not directly linked to our own profits, but we dare to deal with it from the perspective of dealing with customers in the long run. If you can't do it, we will handle it until it is transferred to a partner company or a conscientious specialized company that is strong in the field. 常に進化していく通信業界ですので、情報が氾濫し、本当にお客様が必要としているサービスがわかりにくい時代です。 その中で、特に電話サービスは常に新しいサービスの案内（テレフォンアポイント・DM等）でしつこい勧誘をする販売店が後を絶ちません。 弊社の販売方法はしっかりとした現場調査から始まり、お客様の現在のお困りになっていることやご希望をしっかりヒアリングし最適なサービスを利用していただけるように、お客様の規模に合ったご提案を心がけております。万が一ご提案がご希望に添えなかったり、料金が見合わないことがあっても、決して押し売りをするようなこともございません。 当社ではお客様ごとにファイルを作成し、ご利用状況や、過去の障害連絡・お問合せの時の対応履歴などの情報整理を徹底し、迅速且つ適切なサポートを可能にしております。 （サポート窓口と営業担当と技術スタッフで常にお客様の情報共有をしています。） アトラックNEOのお客様からお寄せいただいた感想はこちらです♪ お客様の声はこちら サービスの開始から完了までの流れ お客様からお客様へとご紹介の輪が広がり、近年では横浜・川崎の近隣地域のお客様にとどまらず、都内23区の港区（赤坂・新橋）、渋谷区、新宿区などのお客様にも、ご愛顧いただいております。 事例のご紹介 横浜、川崎、都内23区の港区（赤坂・新橋）、渋谷区、新宿区近郊のお客様のネットワーク構築・LAN配線工事・電話工事・OA機器販売等の実績例（抜粋）をご紹介いたします。 共栄商会 様(横浜市) ビジネスホン（オフィス 電話） 株式会社洞菱工機 様(藤沢市) ビジネスホン（オフィス 電話）、複合機、パソコン、ホームページ制作など。 神奈川ハマタイヤ株式会社 様(横浜市) Business phone relocation / new construction Kunimatsu Kogyo Co., Ltd. (Yokohama City) Introduced network camera Website Design Homepage production for customers in Yokohama, Fujisawa, Kawasaki, Minato Ward (Akasaka / Shinbashi), Shibuya Ward, and Shinjuku Ward in the 23 wards of Tokyo. home About Atrac NEO Service contents Price information case study customer's voice customer support Company Profile blog Contact Us LAN wiring work Security camera construction Relocation of telephone Remote PC support Frequently Asked Questions Manufacturer link Neo-kun diary We will introduce LAN wiring work, business phones, server introduction, information, etc. on our blog. Company Profile Please feel free to contact us for office equipment installation, PC server installation, LAN wiring work, telephone work, Mac support, Web production, etc. Reception hours Weekdays 9: 00-18: 00 Atrac NEO Co., Ltd. 4th floor, 5th Hagita Building, 1-6-12 Furo-cho, Naka-ku, Yokohama-shi, Kanagawa Company Profile access Staff introduction ▲ About Atrac NEO, an IT total solution company Go to the top of the page 1-6-12 Furo- cho, Naka-ku, Yokohama-shi, Kanagawa 5th Hagita Building 4th floor TEL: 045-22-3550 FAX: 045-22-3540 Copyright (C) 2012- ATLUCK NEO all rights reserved. SERVICE Service contents Introduction of OA equipment PC / server introduction LAN wiring work Telephone construction / repair Mac support Price information case study customer's voice customer support COMPANY Company Profile Staff introduction customer support Contact Us privacy policy site map