OPEN A NEW ACCOUNTBusiness Login Personal Login WHY INDUSTRIAL? PERSONAL BUSINESS LOCATIONS CONTACT US PC REQUIREMENTS Supported Browser List Your browser is an important part of the overall security measures designed to protect your Internet banking transactions. Please consult the information below to make sure you are using supported browser/system requirements. Screen Resolution set to 800 X 600 or higher Cookies enabled. (First and 3rd Party) for specific domain JavaScript enabled. Active X enabled. Please click on any of the following links to download the latest version of supported browsers. Prior to download please review each browser's system requirements. Minimum Operating System / Browser Requirements with the most recent browser download links. Encryption Access Windows XP, Vista, 7 (32 bit) Internet Explorer 9 Internet Explorer 10 for Windows 8 Opera Firefox Google Chrome Apple Safari 6 128 bit Yes Macintosh OSX Opera Firefox Apple Safari 6 128 bit Yes Windows Internet Explorer 11 Windows 7 SP1 and higher for both 32-bit and 64-bit Windows Server 2008 R2 SP1 and higher for 64-bit Encryption What is encryption and what is the difference between 40-bit,64-bit and 128-bit encryption? Encryption is the scrambling of information as it is transmitted over the Internet to protect your confidentiality. There are two levels of encryption in general use: 40-bit and 128-bit. With 128-bit encryption, there are 300 billion trillion times as many keys as with 40-bit or 64-bit encryption. It is virtually impossible for an unauthorized party to find the right key, even if they are equipped with the best computer. 128-bit encryption is the strongest form of encryption available for financial or confidential transactions over the Internet today, which is why Industrial Bank uses it. We are committed to keeping your finances safe. Recommended Plug-Ins Browser plug-ins make it possible to experience audio, video and interactive features within Industrial Bank's website. Adobe Reader Adobe Flash Player Online Banking Requirements Retail Online Browser Apple Safari 4.0 or PC or higher Apple Safari 5.0 for MAC or higher Firefox 3.5 or higher Google Chrome 9.0 or higher Microsoft Internet Explorer 8.0 or higher (up to IE 11) Opera 10.0 Opera 11.0 Business Online Browser Apple Safari 5.0 on PC Apple Safari 5.0 for MAC Firefox 4.0 or higher Google Chrome 9.0 or higher Microsoft Internet Explorer 8.0 or higher (including IE 11) Opera 10.0 or higher Operating Systems for Both Retail Online and Business Online Microsoft Windows 8 – 32 bit – All Editions Microsoft Windows 7 – 32 bit – All Editions Microsoft Windows Vista – 32 bit – Business Microsoft Windows XP – 32 bit – Professional Edition (Microsoft support being sunset) MAC OS CONTACT US For questions, comment or if assistance is required, please send an email to customerservice@industrial-bank.com. A Client Service Specialist will contact you within 3 business days. Our Client Services team is available Monday - Friday 8:30am - 6:00 pm and Saturday 9:00am - 1:00pm Eastern Standard Time, 202-722-2000. CardControl CardControl – available in the mobile app for personal accounts only. Set up account alerts, freeze your personal debit card if lost or stolen Online Banking Industrial Bank Online Banking is a fast, easy and secure way to access all of your accounts. Available for both Personal and Business accounts, online banking features include – transfer funds, check balances, order checks, pay bills. Mobile Banking The convenience of banking from your favorite mobile device wherever you are. Available for both Personal and Business Banking. SEE OUR BANKING TEAM SEE OUR BANKING CUSTOMERS Just a note, the customer services I received today was outstanding, knowledgeable, patient, professional and simply helpful. Mrs. Tekel is an asset. Norman R. Hodges Owner of 4c Mobile Services Previous MORTGAGE My Servicer Account Get information regarding your IB mortgage, make payments online and more. Oct 20, 2015, 02:05 AM NEW PRODUCT CardControl Freeze your debit card, control your spending, and set up alerts. Jul 27, 2021, 13:21 PM INFORMATION Notaries Visit these banking centers to get your documents notarized today. Apr 2, 2020, 15:35 PM FINANCIAL EDUCATION Financial Education Do you know the basics of Money Management? Learn more Mar 28, 2019, 18:03 PM Next JOIN OUR MAILING LIST! Email First name Last name Industrial Bank does not share your contact information with any third-party vendors. 4812 GEORGIA AVENUE., N.W. WASHINGTON, D.C. 20011 (202) 722-2000 [phone] email: customerservice@industrial-bank.com Industrial Bank Routing Number: 054000959 WHY INDUSTRIAL Careers Community News Investor Relations Social Media PERSONAL Checking Savings & Investments 24 Hour Banking BUSINESS Checking Savings & Investments Cash Management Loans LOCATIONS Georgia Avenue, DC U Street, DC J.H. Mitchell, DC-(CLOSED) Anacostia Gateway, DC Oxon Hill, MD Forestville, MD Halsey Street, NJ Bergen Street, NJ Harlem, NY ACCESSIBILITY STATEMENT | SECURITY STATEMENT | PRIVACY NOTICE 2018 | BENEFICIAL OWNERSHIP | SYSTEM REQUIREMENTS 2019 INDUSTRIAL BANK. TRADEMARKS AND BRANDS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS Site by: PageAssist