Search Meet Now Login IDENTIFICATION AND VERIFICATION Better customer service and business efficiency starts here Protecting customer data means protecting your organisation’s reputation. But de-risking your contact centre environment is a complex process, particularly with more agents working remotely than ever before. Our Identification & Verification Services solve this problem by removing all sensitive personal data from the agent environment, regardless of location. Image With Nasstar, your caller’s can complete identification and verification checks using simple, intuitive self-serve technology, before being put through to an agent. Verification takes just 45-90 seconds and it reduces talk-time by the same, freeing up resources and letting your agents focus on what they do best. And, with our AgentPay solution, you can capture sensitive card data without ever exposing it to the agent, ensuring PCI DSS compliance from any location. The result is a secure, compliant, and effective customer journey at a significantly lower operating cost. For further business and process efficiencies within your contact centre, why not explore our Self-Service Automation portfolio. MAKE YOUR NEXT STEP THE RIGHT ONE BOOK A DEMO RELATED CONTENT SELF SERVICE AND AUTOMATION: EVERYTHING YOU NEED TO KNOW READ MORE THE PCI COMPLIANCE CHECKLIST FOR REMOTE WORKERS READ MORE How can we help? First name Last name Business email Job title Company name Phone number Enquiry message By submitting this form, I consent to the process of my personal data in accordance with the Nasstar Privacy Policy. TECHNOLOGY TRANSFORMATION Cloud Professional Services IT Professional Services Cyber Security Professional Services SOLUTIONS Managed IT Services Cyber Security Cloud Collaboration and Communication PCI and Self-service Managed Network Services ABOUT NASSTAR Blog Customer Success Careers News Videos HUB CUSTOMER LOGIN CONTACT US Awards and Accreditations Partnerships Careers Security Policy Acceptable Use Policy Responsible Disclosure Policy Privacy Notice Cookie Policy Terms and Conditions Complaints Procedure COVID-19-Risk-Assessment Modern Slavery Act © Nasstar 2021. All rights reserved