AlertWhere's my tracking?! - If you placed an order and did not receive a tracking number, please allow up to 5-7 business days in the U.S., EMEA/APAC and Canada for your package to process. We did not forget about you, promise. We are working extra hard to keep up with the demand. SteelSeries observes the Thanksgiving Holiday and you may experience a delay in a response to any support questions sent. We appreciate you being a part of our Community and will get back to as soon as we can! <3 SteelSeries Customer Support Team Support Home My Tickets Contact Us Downloads DID YOU TRY TURNING IT OFF AND ON AGAIN? Headsets Mice Keyboards Controllers Accessories Software Orders & Shipping Warranty & Returns SteelSquad Rewards Program Other Stuff Promoted articles What is the Moments Shortcut? Having Issues Capturing Clips? My order tracking number has not updated or is stuck in pending status/preparing for shipment Recent activity Sonar Alpha How do I setup Sonar on Discord? Article created 1 month ago Sonar Alpha How do I opt in to Sonar Alpha? Article created 1 month ago Sonar Alpha How Do I Setup ChatMix? Article created 1 month ago Sonar Alpha What is Sonar Mixer? Article created 1 month ago Moments How to use Moments with FACEIT and ESEA Article created 2 months ago See more SteelSeries observes the Thanksgiving Holiday and you may experience a delay in a response to any support questions sent. We appreciate you being a part of our Community and will get back to you as soon as we can! We are experiencing a high volume of orders and you may experience 5-7 business days of a delay in your order. We love gaming too and want to get you your product as soon as we can! Don't forget to type in the name of your product when asking a question ... SHOW MORE To get you answers faster, please select a topic that relates to your question ORDER HELP PRODUCT HELP SOFTWARE HELP EVERYTHING ELSE