Navigation COVID-19 INFORMATION CARHIRE.ie Campervan Hire Rental Information Rental Fleet Locations Business Help Desk Blog Coronavirus (COVID-19) Customer Information Update Rental locations Our network remains at your service As one of the leaders in the car rental industry in Ireland, we are open and at your service with COVID-19 safety guidelines in place. A thorough, multi stage sanitisation process of our vehicles Sanitised key placed in a sealed envelope Once disinfected, each vehicle is sealed and flagged as clean and safe Safety Your safety, as well as the safety of our people, is our #1 priority! In addition to the reinforced vehicle cleaning measures we have already implemented, with the systematic use of disinfectant agents, we are also currently deploying extra measures in our stations: Systematic desk disinfection between each customer "Zero contact" policy (vehicle key sealed in an envelope once disinfected). Social distancing guidelines implemented Flexibility Already booked a car? We provide both flexible adjustment or cancellation policy for all of our customers. Change your booking: Modifications are free and unlimited. You can adjust your booking at any time in the manage my booking section. Cancellations: Free cancellations up to 48 hours prior to pick up. You can cancel your booking at any time. Please contact our call centre by phone: +353 1 8441944 or via e-mail: rent@carhire.ie Frequently Asked Questions Can I move through to Northern Ireland with this vehicle? Under no circumstances can our vehicles be taken off the island of Ireland. Vehicles may travel into Northern Ireland and you must inform us of this on collection of the vehicle as charges may apply. Customers should follow local authority guidance or travel restrictions. Our standard policy and charges for one-way hires for drop off in different stations applies. Am I sure I won't be contaminated by renting one of your vehicles. Do you put in place a special preparation of the vehicles? All our vehicles are cleaned before hire and we have implemented additional cleaning measures including sanitising surfaces within the vehicle. What will happen to my car rental if I suspect I have been infected or have been confirmed as infected with COVID-19 and need to quarantine while I am renting with you? We're here to support you. During your car rental period, if you become infected or suspect you have been infected and need to quarantine and therefore cannot return your rented car, please inform us immediately. A 9 day-period must be respected for the car in order to minimize any risk of passing on the infection to other customers and therefore the vehicle will remain with you during this 9-day period, but you will not be charged for the rental from the day you contact us. Please do not touch the vehicle during this period. If you do not inform us of the reasons why the car has not been returned, we may have to charge you for additional days, which is clearly not our intention if you've been infected or quarantined. Do you have any insurance that covers cancellations in case of force majeure or contingencies as confinement? The insurance has to be contracted by customers to cover their risks. However, due to the situation, we have implemented a new Safe & Flex policy. CARHIRE.ie provides both flexible adjustment or free cancellation up to 48 hours before pick up. Resources CARHIRE.ie Price Promise Rental Fleet Guide CarHire.ie Blog Car Hire Locations Opening Hours Sitemap Quick Links Van Hire Business SME Rental Campervan Hire Car Hire Frequent Questions Company Information About Us Terms of Service Privacy Policy SSL Information Car Rental Council Branding Guidelines CARHIRE.ie Domain Social Media Acriss Codes Jargon Buster About CARHIRE.ie Executive Trust Ltd CRO: 22423 VAT: IE0650460N Head office: 35 Northwood Court, Northwood Business Park, Santry, Dublin 9 Sign up for email alerts We use cookies to ensure that we give you the most relevant experience. Ok Read more >>