Navbar Ways we help How it works Quality care Testimonials USA Log in/Register FAQs Submit General info How do I know if I have access to Teladoc? How can Teladoc help? Who are the Teladoc providers? Can my family use my Teladoc account? Can I call Teladoc outside of the United States? How do I set up an account? How much does it cost? How does Teladoc protect my privacy? Prescriptions Can I get a prescription? How are prescriptions sent to the pharmacy? Will I be contacted by Teladoc when my prescription is ready? Can you prescribe antibiotics? Can you refill my routine medications? Billing and insurance How much does Teladoc cost? What are my payment options? Does Teladoc accept Medicare and Medicaid? Does Teladoc accept my health insurance? General Medical When should I use Teladoc’s General Medical services? Can Teladoc handle emergency situations? Will I talk with a real doctor? Does the doctor review my medical history before a visit? Can I request a specific doctor? How much does a typical visit cost? Primary360 What is Primary360? Who can use Primary360? How will I receive an exam virtually? How do you handle bloodwork, imaging and labs? Can I get a prescription? What happens if I need to speak with a doctor right away? Mental Health When should I choose Mental Health services? How do I schedule a Mental Health visit? What should I expect during my visit? What types of mental health professionals can prescribe medications? Can I talk to the same therapist/psychiatrist every time? How do you match me with the right mental health professional? Will Teladoc follow up with each visit? How much does a typical visit cost? Dermatology Which service should I use for skin concerns or conditions? What should I expect when requesting a dermatology review? Do I have to upload an image? How long will it take for the dermatologist to respond to my visit request? If the dermatologist has additional questions, how will I be notified? If my condition requires immediate attention, how will I be notified? How much does a dermatology review cost? Sexual Health How does the process work? How quickly can I get my lab results? Will my lab results be added to my medical record? Can my lab results be sent to my main doctor? How much does it cost? Expert Medical Opinion When should I use Teladoc Expert Medical Opinion service? How do I request an Expert Medical Opinion? Do I have to travel or collect my own medical records? How much do Teladoc Expert Medical Opinion services cost? If I use Expert Medical Opinion services, does that mean Teladoc is now my treating physician? Nutrition When should I choose Nutrition services? How do I schedule a Nutrition visit? What should I expect during my visit? What can registered dietitians do for me? Can I talk to the same dietitian every time? How do you match me with the right nutrition professional? Will Teladoc follow up with each visit? How much does a typical visit cost? Neck and Back Care When should I choose Neck and Back Care Therapy? How do I enroll in the program? How much does the program cost? How does the program work? Can I receive prescription medication through the Neck and Back Care Therapy program? Where can I go to ask questions about the Neck and Back Care Therapy program? Account info How do I set up my Teladoc account? How do I provide or update my billing information? How do I complete my medical history? How do I schedule a visit? How do I schedule a video visit? About visits and troubleshooting Is there a time limit on visits? How do I start my video visit? What types of notifications will I receive for my visit? How do I get ready for my video visit? How will I know if my microphone and camera are working correctly? Should I keep the Teladoc app open on my phone while I wait for the doctor to join my video visit? How long will it take for the doctor to start my video visit? What should I do if I need to cancel a scheduled visit? What will happen after I schedule a visit? Ways we help Can Teladoc share results of a visit with my primary care physician? How does the Teladoc app work? How do I find out what services I’m eligible for? How it works How much do Teladoc services cost? Can Teladoc share results of a visit with my primary care physician? How does the Teladoc app work? Learn More Ways we help How it works Quality care Testimonials Health Talk About Company For organizations For care providers Careers Investors Support Contact us FAQs Client login Prescription policy Privacy practices Community guidelines Connect with us Teladoc is part of Teladoc Health, Inc., a mission-driven organization successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs and improved outcomes around the world. © Teladoc Health, Inc. 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