Site Map | entrance | check in About company Products and services Portfolio Press center Support home Support HelpDesk Questions and answers HelpDesk HelpDesk general information Documents In accordance with internal corporate and generally accepted standards, our company provides technical support (TP) at 3 levels: First level (L1) Provides for the provision of technical advice (verbally - by phone and / or in writing - by fax or e-mail) to the User's (Customer's) service personnel through the Hotline system, while the main work on identifying and eliminating malfunctions is carried out by the User's service personnel. Company LLC "TTC Energoservice" LLC TTC Energoservice is one of the largest system integrators and suppliers of communication equipment. Second level (L2) It is provided if the actions taken at the First level of the TP did not lead to the elimination of malfunctions. In this case, the specialists of the Moscow Technical Support Center of TTC Energoservice LLC determine and / or eliminate malfunctions on the User's communication network together with the operating personnel. Third level (L3) It is included in especially difficult cases when the actions taken on the Second level of TP do not lead to the elimination of malfunctions. At the Third level of the TP, the specialists of the Technical Support Center "TTC MARCONI sro" in Prague are involved in troubleshooting by instructing the employees of the local Technical Support Center and / or directly at the facilities of the User's communication network. Feedback Contact us The support service of our company is ready to answer all your questions. About company Company Command Work and career Samples of documents Contacts Products and services Equipment Solutions Service Guarantees Training Portfolio Projects Customers Partners Certificates Press center news Press about us Support Questions and answers HelpDesk legal information | Site Map | Terms of Use "TTC Energoservice" © 2012

Site Map | entrance | check in About company Products and services Portfolio Press center Support news Press about us Opening of a branch of TTC Energoservice LLC in Vladivostok Ladies and gentlemen! We are pleased to inform you that for operational work in the Far East from November 1, 2012, a branch of TTC Energoservice LLC was opened in Vladivostok. Contact Information: 690077, Russia, Primorsky Territory, Vladivostok, 50 years of VLKSM st., 1 Head of a separate subdivision of TTC Energoservice LLC in Vladivostok - Artamonov Alexander Igorevich tel .: +7 (916) 311-32-16 e -mail: dv@ttc-es.com previous next About company Company Command Work and career Samples of documents Contacts Products and services Equipment Solutions Service Guarantees Training Portfolio Projects Customers Partners Certificates Press center news Press about us Support Questions and answers HelpDesk legal information | Site Map | Terms of Use "TTC Energoservice" © 2012