ATTENTION TO THE MUTUALISTA Mutua has this body in charge of the review of claims when it understands that the company does not conform to its interests or recognized rights. Attention to the Mutualista In compliance with the provisions of the Order of May 11, 2004 of the Ministry of Economy ECO / 734/2004, Mutua Madrileña created the Department of Attention to the Mutual, the Insured and the Client of the Mutua Madrileña Automovilista Group. The companies Mutua Madrileña Automovilista Sociedad de Seguros a Prima Fija, and its 100% investees, Mutua Madrileña de Seguros y Reaseguros and Mutuactivos Pensiones SAU SGFP, MUTUACTIVOS SAU, SGIIC and MUTUACTIVOS INVERSIONES, AV, SAU, have agreed to have the Service Department the Mutualist, the Insured and the Client and Defender of the Mutualist, the Insured and the Client, as sole departments of attention and client advocate. As head of the Department of Attention to the Mutual, the Insured and the Client, Mrs. Rosa Mª Canorea Cardoso has been appointed, a lawyer with extensive professional experience, linked to the Mutual Legal Department since 1987 and has been Manager of the Management Unit of Claims to date. The Mutua Madrileña Group's Mutual Insurance, Insured and Client Attention Department is responsible for instructing the files to attend to and resolve the complaints and claims presented to them in relation to their interests and rights. If you have any incident, complaint or claim, you can submit it by following the application instructions. ContactPhone. 91 557 83 22© Mutua MadrileñaLegal conditions Data ProtectionCookies policy Your privacy is important for us Mutua Madrileña SSPF uses its own cookies to guarantee the proper functioning of the web, and, based on the analysis of your browsing habits, to be able to show you our services. By clicking "Accept all cookies", you accept their use. You can change your settings by clicking on "Configure Cookies". You can get more information in our cookie policy . ACCEPT COOKIES Set Cookies