Your Bank Serving You RESOURCES Home Personal Banking Commercial Banking Loans Resources Contact Us About Online Banking Login Report Lost or Stolen Card Order Checks FAQ CALCULATORS CHECKS/PRIVACY LOST/STOLEN CREDIT CARDS PRIVACY NOTICE SAFETY TIPS How Can We Help? At Commercial Capital Bank, our dedication to hometown, personal service is just one of the things that makes us different from other banks. When it comes to our clients’ financial needs, the team at Commercial Capital Bank is always ready and willing to go the extra mile to make sure all is in order. For more information on any of our products or services, please contact us. If you have any questions, we’re here to help. Many questions may also be answered by visiting our frequently asked questions section. FAQ Find answers to our most frequently asked questions I HAVE LOST MY DEBIT CARD, WHAT DO I DO? WHAT ATM MACHINES CAN I USE MY COMMERCIAL CAPITAL DEBIT CARD AT? WHAT DO I DO IF MY ATM OR DEBIT CARD IS NOT WORKING? WHAT DO I NEED TO OPEN AN ACCOUNT? Has your card been stolen or misplaced? To reduce your exposure to fraud, we urge you to contact us immediately. Your existing card will be cancelled, we will review your most recent charges with you to confirm the presence of fraudulent use, and a new card will be ordered for you. Bankcard Security Services 800-500-1044 What will you need? When reporting your card lost or stolen, you may be asked to confirm some of the following information for identity purposes: Account holder’s name, date of birth, and social security number. The date of your last valid transaction, location, and the amount. Account address and phone number. Account phone passcode. Safe Online Banking Identity Theft Identity theft is one of today’s fastest growing crimes. It occurs when someone steals your personal information and identification. They may open credit card accounts, apply for loans, buy automobiles and purchase phone services – all in your name. In many cases, they request address changes so you never see the bills for their activity. These impersonators spend your money as quickly as possible. Most victims never know it until they apply for a loan, receive a call from a collection agency, or see something irregular on their credit report. Clearing your name and erasing the effects of identity theft can be a nightmare and take a great deal of time. You can spend months or even years re-establishing your creditworthiness. HOW TO PROTECT YOUR PRIVACY PERSONAL IDENTIFYING INFORMATION CREDIT, DEBIT AND ATM CARDS MAIL CREDIT REPORTS HOW TO GET A CREDIT REPORT BANK ACCOUNT AND CREDIT CARD STATEMENTS TELEPHONE AND INTERNET SOLICITATIONS HOME SECURITY PIN’S AND PASSWORDS WALLETS AND PURSES MISCELLANEOUS STEPS TO FOLLOW WHEN YOU THINK YOU ARE A VICTIM CORPORATE ACCOUNT TAKEOVER VISA PURCHASE ALERTS CALCULATORS ORDER CHECKS PRIVACY NOTICE RESOURCES What Can We Do For You? Name Email Message Submit Note: Please do not put any account information, personal information, or confidential information in an e-mail. DELHI 311 Broadway Street Delhi, LA 71232 PHONE: 318.878.2274 CROSSETT 200 Pine St./ PO Box 638 Crossett, AR 71635 PHONE: 870.364.5131 FAX: 870.364.6329 BASTROP 2126 E Madison Avenue Bastrop, LA 71220 PHONE: 318.281.6000 NORTH CROSSETT Drive Thru Only 1075 HWY 133 N Crossett, AR 71635 PHONE: 870.364.6117 OAK GROVE 702 E Main Street Oak Grove, LA 71263 PHONE: 318.490.8899 HAMBURG Loan Production Office 308 East Adams Street Hamburg, AR 71646 PHONE: 870.831.5008 Copyright © 2020 | Burning Stick Creative | Lets Talk