CYBER MONDAY DEAL: GET TWO MONTHS FREE. [PROMO CODE: 1330]* Products Resources About Support Contact Us Professionals EN FR HomeSafe Standard Medical Alert Pendant & Wristband Contact Us To Order Our standard medical alert system helps you maintain your independence in and around the home. HomeSafe quickly connects you to our response centre for 24/7 assistance with a simple push of your Lifeline help button. Read more HomeSafe is recommended for people who: Have chronic conditions (cognitive impairment, COPD, diabetes, diabetes, arthritis, heart conditions, MS, stroke, osteoporosis, Parkinson’s disease, macular degeneration) Have mobility problems Have visual impairments Are recovering after discharge from hospital “To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.” Denise Caregiver “The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.” Nigel F. Subscriber “Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.” Thelma Subscriber System & Hardware Our HomeSafe Standard System is an affordable way to help you maintain your independence, while being prepared in the event of an emergency. This includes a Help Button, a Communicator, and 24/7 access to our Canadian based Response Centre Associates. You can select a Help Button pendant to wear around your neck or, if you prefer, a wristband style Help Button. Personal alert button Wear the HomeSafe button in the fashion that suits you. Choose from a pendant that is worn around the neck or a wristband that adjusts to fit your wrist. Read more In-home communicator When you press your Help Button in range of a Communicator, the Communicator dials our Response Centre. Read more Lifeline: Help Based on Your Needs Powerful coverage in or around your home Your help button has a wide range of operation, so you can call for help from anywhere in or around your home within range of the in-home Communicator. 24/7 Access to our Response Centres Our Canadian-based, company-owned Response Centres are available 24/7, and staffed with professionally trained and caring Associates. Uninterrupted support Since you can wear your Lifeline Personal Help Button at all times, unlike a cell phone, it should always be easily within reach. Two-way voice communication Microphone and speaker built into the in-home Communicator allow you to speak directly with a Lifeline Personal Response Associate. No long-term contract required Flexible payment options allow for monthly credit card or paper statement billing. No expensive equipment to buy Our monthly fee includes a complete equipment warranty which covers ongoing maintenance and service. How HomeSafe Service Works 1. Summon help With a simple push of your Lifeline help button you’re connected to our response centre. 2. Hear a reassuring voice A caring Lifeline response associate will quickly access your personal profile and assess the situation. 3. Know help is on the way Our response associate contacts a neighbour, loved one, or emergency services – based on your preferences – and will follow up to make sure help has arrived. Other Lifeline Products HomeSafe with AutoAlert Can automatically call for help if it detects a fall. Use at home Pendant Automatic Fall Detection GoSafe Mobile medical alert system with GPS gives you freedom to be safe while on the go. Use away or at home Automatic Fall Detection 6 Locating technologies Wandering Track your loved one’s general location on your smartphone at any time. Use away or at home SOS button 6 Locating technologies 47 Reviews This action will navigate to reviews. Reviews Write a review . This action will open a modal dialog. Rating Snapshot Select a row below to filter reviews. 5★ stars 36 36 reviews with 5 stars. Select to filter reviews with 5 stars. 4★ stars 7 7 reviews with 4 stars. Select to filter reviews with 4 stars. 3★ stars 2 2 reviews with 3 stars. Select to filter reviews with 3 stars. 2★ stars 2 2 reviews with 2 stars. Select to filter reviews with 2 stars. 1★ stars 0 0 reviews with 1 star. Select to filter reviews with 1 star. Average Customer Ratings Overall ★★★★★ ★★★★★ 4.6 Overall, average rating value is 4.6 of 5. 1–8 of 47 Reviews ? Display a popup with information about Relevancy Sort. Sort by: Most Relevant ▼ Menu ≡ Clicking on the following button will update the content below ★★★★★ ★★★★★ 5 out of 5 stars. Dantheman · a year ago Very satisfied I recently set this up for a family member and I'm very happy with the product and service. The customer service reps are great - very friendly and helpful. My family member had to use it last night and I was immediately contacted by phone, email and text. I would highly recommend this product/service! How long have you been using this product? 1-3 months Pros Inexpensive, easy-to-use, great customer service Recommends this product ✔ Yes Helpful? Yes · 37 No · 2 Report ★★★★★ ★★★★★ 5 out of 5 stars. Rhonda · a year ago Someone is always there! I received a brochure and decided to try the system and it was so good, I knew I had to keep it! How long have you been using this product? Over 2 years Pros Easy to use and the staff always keep making sure I'm well! Cons Government should contribute to the cost as all seniors and people with disabilities should hqve a LifeLine! Recommends this product ✔ Yes Helpful? Yes · 24 No · 1 Report ★★★★★ ★★★★★ 5 out of 5 stars. CLRelyea · 6 years ago Lifesaver Purchased Lifeline for my mother. She wears it every day but concerned over the price. I explained to her that it was worth every penny to me to know that she is safe in her home. The next day she fell hitting her head on the kitchen sink. She was unable to press the button however the fall activated Lifeline. Lifeline was unable to reach anyone on the list we provided, as such, Lifeline call the EMS. She was rushed to the hospital where she recovered for the next 4 weeks, suffering multiple fractures. If it was not for Lifeline my mother would have been on the floor for hours before someone found her. Lifeline is a Lifesaver!!!! Thank you so much for what you do.!!! Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. Jackie68 · 7 years ago Excellent Device `I purchased the HomeSafe w/AutoAlert for my 85 year old Mother. It was an excellent tool that allowed her to continue living in her home while giving us the peace of mind in knowing that she was being monitored for falls. She sometimes pushed the button by mistake, but the operators were always very nice and made her feel like she was talking to a friend. She did have a couple of falls and the AutoAlert was activated...they contacted her immediately for a status update and then called me and my brother to let us know what had happened. I would recommend this device to anyone....it was a lifesaver for our Mother. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. Nicole 60 · 5 years ago Tres satisfaite woww Ma mere à ce produit, elle a eu besoin d aide. Ma mere demeure avec ma soeur. Lorsque je suis arrivé les ambulanciers étaient déja avec ma mere Recommends this product ✔ Yes Helpful? Yes · 49 No · 28 Report ★★★★★ ★★★★★ 5 out of 5 stars. Pierre · 5 years ago TRÈS EFFICACE ET SÉCURITAIRE J'ai fait installer un Lifeline et cela à sauvé une vie et c'est la manière la plus rapide d'avoir de l'aide rapidement et le service est professionnel et courtois. Toutes personnes agé devraient avoir ce système relier à la centrale. Merci encore d'avoir sauvé une vie. Recommends this product ✔ Yes Helpful? Yes · 55 No · 114 Report ★★★★★ ★★★★★ 5 out of 5 stars. Truebeliever · 10 months ago Do not listen to the 'too bulky" review These come as one or the other units. Clearly if Nothappy read the info clearly stated and broken down "Barney" style, they would have seen that one communicator is for a landline and the other is the cellular option. To see that so many people stated that their review was helpful makes me sick! These are great products. We started with the landline and eventually had to switch to the cell. The switch was seamless and easy. Thankfully, our mom doesn't use it often. The piece of mind knowing she has it is well worth the price. Recommends this product ✔ Yes Originally posted on philipslifeline.com ★★★★★ ★★★★★ 5 out of 5 stars. janehsmo · 8 years ago Excellent service for diabetics! I have used the LifeLine system for over 10 years and have been 100% satisfied with it. The operators are caring, professional, and knowledgeable about your medical situation. I have needed to use the call button on several occasions due to diabetic low blood sugar episodes, and I received EMT help within minutes. I credit this system with saving my life a few times, as well as giving my husband and I peace of mind when I was home alone. We are sadly discontinuing our service due to giving up our land line home phone. Recommends this product ✔ Yes Originally posted on philipslifeline.com 1–8 of 47 Reviews Previous Reviews ◄ Next Reviews ► !--Start of Zendesk Chat Script--> Have questions or want to speak to a representative? 1-866-582-5284 Email Get the latest from Lifeline Canada Subscribe to receive new expert resources and tools for senior safety, exclusive offers, product updates and more. Name Email I agree to be emailed Subscribe Employment Privacy Policy Cookie Notice Terms of use 105 – 95 Barber Greene Road, Toronto, ON M3C 3E9 774, boul. Décarie, bureau 100, Saint-Laurent (Québec) H4L 3L5 © 2021 Lifeline of Canada Holdings Ltd. All rights reserved. Disclaimers Lifeline wireless communicators connect to the Lifeline Response Centre using the third party cellular provider. No additional wireless equipment is needed. A customer phone number is required to enroll in the service. *Use promo code: 1330. Some conditions apply. Available at locally participating programs. Available on new activations only. Not to be combined with any other offer. Offer expires November 30, 2021.