HOME CAREERS ABOUT US DIRECTIONS FAQ Q: Why does brown sugar get so hard and dry? All brown sugar will dry out over time as the moisture in it begins to evaporate. This can result in hard, clump sugar. Changes in the climate can be another factor affecting the consistency of sugar. Even though the sugar gets dry and hard, it is not harmful and is still safe to consume. We suggest storing your sugar in an airtight container in a moisture-free environment. For long term storage we reccomend keeping brown sugar in the refrigerator or freezer. Q: How do I soften hard brown sugar? The simplest method to soften hard brown sugar is to put an amount of the hard sugar in a microwave safe bowl and cover with plastic. Heat in the microwave on high for 30 second increments until the sugar is soft. Here are easy ways to soften hard brown sugar: 1. Place the brown sugar in an airtight container with a slice of fresh bread placed on top. Seal and leave overnight. It should be soft and fresh again in the morning, if not just let it sit another day or two. 2. Sprinkle a few drops of water over the chunk of hardened sugar, place in a plastic bag, seal, and let sit for a couple days. 3. Place brown sugar in an open container, then top with a moistened cloth (paper towel works too). Let sit overnight. 4. Place the hardened sugar in an airtight container with a few apple slices. This should soften the sugar within the next day or two. Remove apple slices once sugar is soft again. 5. Use foil or plastic wrap to cover the top of the sugar. Then set a dampened sheet of paper towel (not dripping wet) on top of the foil. Place in an airtight container and seal. Let sit overnight or a few days as needed. Remove foil and paper towel once the towel is dry and sugar is fresh again. 6. Buy a clay disc or if you have a pottery piece on hand (from a broken clay pot, etc.), set it in water for about 30 minutes. Dry the piece so it isn’t dripping wet. Put the clay piece in a container with the sugar and seal. Check after a few days. Keep the piece in with your sugar for months if you’d like–will keep it soft. Quick Tip #1: Need the sugar soft now? Put the brown sugar in a container and place in the microwave with a small bowl full of water beside it. Microwave for about 1 minute–check. If it’s still hard, try for another 30 seconds. You can keep doing this until the sugar is soft, but watch that you don’t melt the sugar. Quick Tip #2: Place the hardened sugar in a baking pan and set in oven (temperature at about 250° F). Check after 5 minutes. If still not soft, continue checking every few minutes until it’s soft and ready to use. Quick Tip #3: Place the brown sugar chunk in a microwave safe plastic bag. Take a square of paper towel and moisten with water (not dripping wet–wring out excess). Place the wet paper towel in the bag with the sugar and seal. Place in the microwave for approximately 20 seconds. If still not soft, microwave for a few seconds more, repeating until the sugar is ready to use. Be careful not to melt the sugar. Quick Tip #4: Stick chunks of the brown sugar in a food processor or blender and chop/pulse until useable. For best results, make sure to store brown sugar in a sealed, airtight container. A clay disc kept in the container can keep it soft for months (see tip above for clay disc).For extended storage, brown sugar can also be stored in the freezer and thawed for about 10 minutes before using. Q: Does sugar ever expire? There is nothing in sugar that "goes bad" in a traditional sense. Brown sugar will harden over time, but is still edible if softened. The shelf life of powdered and granulated sugar is indeffinite. Most retail chains require a 2-year best by date to be printed onto the bags, but the product will be safe to eat even after that date. Q: Is sugar Gluten Free? Our sugar products are all gluten free. Q: Do you package any peanut or other nut products in your facility? None of the FDA top 8 allergens are present in our manufacturing process, nor are they stored on site. Contacts Ph: 716-828-1170 Fax: 716-828-1509 Address 692 Bailey Avenue Buffalo, NY 14206, United States NOW HIRING We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies. COOKIE SETTINGSACCEPT