Jump to navigation VERMONT OFFICIAL STATE WEBSITE DISABILITIES, AGING AND INDEPENDENT LIVING Division of Licensing and Protection Search form Search CONTACT ADULT PROTECTIVE SERVICES SURVEY AND CERTIFICATION MAKE A REPORT Independence Vermont: The best place to grow old or have a disability with independence. Due to operational adjustments in response to COVID-19 there may be a delay in the mailing of written notifications. * * * * * * * * * * * * * * * * The Division of Licensing and Protection works to ensure that Vermont is the best state to grow old or have a disability, with respect, dignity, and independence. We operate Adult Protective Services (APS) and Survey and Certification (S&C), two distinct operations in one Division focused on helping vulnerable adults. We have 38 staff members in total and work within the Department of Disabilities, Aging, and Independent Living (DAIL). Survey & Certification S&C licenses and certifies a range of health care facilities and providers Adult Protective Services APS investigates allegations of the abuse, neglect, and exploitation of vulnerable adults. Home Adult Protective Services Survey and Certification Make a Report Who We Are Contact Us FIND OUT ABOUT NOVEL CORONAVIRUS Latest News 15 JANUARY 2021 APS Annual Report SFY20 02 JANUARY 2020 RELEASE OF CONSUMER GUIDE TO VERMONT LONG-TERM CARE FACILITIES Contact Us Division of Licensing and Protection HC 2 South, 280 State Drive Waterbury, VT 05671-2060 (802) 241-0344 For Telecommunications Relay Service: Dial 711 Adult Protective Services Reporting Line (800) 564-1612 Healthcare Organization Complaint Reporting Line (888) 700-5330 Joe Nusbaum Division Director John Gordon Adult Protective Services Director Suzanne Leavitt Survey and Certification Director This is a Division of the Department of Disabilities, Aging and Independent Living under the Agency of Human Services Performance Dashboards Agency of Human Services Results Scorecard Division of Licensing & Protection (DLP) Scorecard Copyright © 2021 State of Vermont. All rights reserved. Policies | Accessibility Policy | Privacy Policy | Feedback Survey