Menu Search Help Log In Home Security Center Security Center American Express Fraud Protection Protection, wherever you are Shop confidently whenever you use your American Express® Card, thanks to our advanced fraud protection systems. From account monitoring to online safety protection and fraud alerts, we make sure you're in safe hands. Reporting Fraud If you think you've been a victim of fraud, we're here to help. Call us immediately at 1-800-528-4800 (toll free) or log in to your account and chat with us live. -Opening in new window Report Fraud Global Assist® Hotline1 Whenever you travel more than 100 miles from home, you may be eligible for 24/7 emergency assistance and coordination services, including medical, legal, and passport referrals, emergency cash wires, and missing luggage assistance. Card Members may be responsible for the costs charged by third-party service providers. global-assist-terms-Opening in new window Learn more Emergency Card Replacement Has your Card been lost or stolen abroad? Call us at 1-336-393-1111 (collect) or live chat with us here. You’ll receive a replacement Card, usually within two business days.2 -Opening in new window Report a lost or stolen Card Shop More Confidently Learn more about how American Express helps keep you safe and secure, at home and abroad. SafeKey and Online Safety Shop safely with SafeKey. It's smart technology that helps us make sure it's really you when you're shopping online. -Opening in new window Learn more Shopping Protection Shop more confidently with your Eligible Card knowing we have your back. So, whether your bike’s been stolen or you can’t get a refund, your American Express® Card provides a number of programs which protect your purchases. -Opening in new window Learn more Fraud Alerts We’re continuously on the lookout for suspicious account activity. Our intelligent fraud protection systems monitor your account, and if we spot anything unusual, we’ll notify you immediately. -Opening in new window Learn more Card Assistance Abroad It makes a world of difference knowing you and your Card are safe and secure abroad with American Express® Card assistance . Wherever you go, we’re with you all the way -Opening in new window Learn more Mobile Wallet Security With multiple layers of protection, your American Express® Card linked to your mobile wallet, is the go-to Card for added fraud protection when you're out and about. mobile-wallet-security-Opening in new window Learn more Cybersecurity We take cybersecurity seriously and value the contributions of the security community at large. The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and data. cybersecurity-Opening in new window Learn more Protecting yourself from fraud Phishing and Scam Awareness Protect yourself from phishing and scams by learning how to recognize imposters and spot their tricks before it’s too late. Leam more Identity Theft When it comes to protecting your identity, we have a number of easy tips to help you avoid identity theft. Learn more about how you can keep your details safe and secure. Learn more Privacy Center To learn how American Express protects your privacy, visit our Privacy Center. -Opening in new window Learn more 1 Other terms and conditions apply. Learn more. 2. Card delivery times may vary dependendent on location, and charges may apply. ABOUT About American Express Investor Relations Careers Global Network Contact Us Amex Mobile App PRODUCTS & SERVICES Credit Cards Business Credit Cards Corporate Programs Prepaid Cards Savings Accounts & CDs Gift Cards LINKS YOU MAY LIKE Membership Rewards Free Credit Score & Report CreditSecure® Bluebird Accept Amex Cards Refer A Friend ADDITIONAL INFORMATION Credit Intel – Financial Education Center Supplier Diversity Credit 101 Money Management 101 US Newcomers Frequently Asked Questions United StatesChange Country Terms of ServicePrivacy CenterAdChoicesSecurity CenterCard AgreementsServicemember BenefitsSite Map All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Please review. © 2021 American Express. All rights reserved