HOME COMPANY OFFER REFERENCES CONTACTS CAREERS LANGUAGE: Fast implementation Ease of use SAP Sales Cloud Ease of use and mobility for your sales force In an increasingly competitive environment, quickly find the right information about your customers, ensure optimal management of your sales force and work effectively with your teams: these are the challenges of your business performance. To achieve this, it is important to successfully involve sales teams: for this purpose, user-friendly screens, general ease of use, connection with day-to-day tools, use on every mobile device, as well as the ability to customize and scale the solution, are the keys to success. Go-live after only 12 weeks of project (*) (*) Within the limits of standard features, without integration to the back-office. SAP Service Cloud Answer the requests of your customers via all channels Customer satisfaction implies a customer service without failure. SAP Service Cloud allows you to provide your customers with a unified experience across different channels of interaction with the multi- channel service ticket: telephone (*), email, SMS, web portal, chat and social networks (**) (*) CTI integration via standard connector (**) SAP Social Engagement Cloud Contacts in Paris EXTENSI PARIS 80, rue d’Hauteville 75010 PARIS Tél. 01 42 47 82 11 Contacts in Lyon EXTENSI LYON 33, rue de la République 69002 LYON Tél. 04 78 59 83 26 Links SAP SAP Customer Experience SAP CRM SAP HANA SAP C4C Page Map Home Company Offer Contacts References