Since 1976 (336)768-4400 REPAIR ENGINEERING ASSET MANAGEMENT LOGISTICS ABOUT US CLIENT PORTAL Repair Solutions REPAIR Unlock simplicity with rapid turnaround and quality repair solutions. Our Repair Solutions are designed to help extend the life cycle of all your technology needs, while helping you reduce your costs without sacrificing quality. Turnaround on your technology repairs is governed by a Service Level Agreement. The Key Services' Repair Depot can turnaround your technology repairs in 5 to 7 days. With ISO 9001 certification, our experienced, certified Technicians and Engineers offer high quality technology repair and service on a broad range of manufacturers and products. We are continuously learning new technologies and new product types so that we can support our customers' changing needs. By using Key Services for your technology repair needs, you can enjoy a 90-day warranty on all work performed. If you need 24-hour turnaround and assistance with inventory or logistical support services, consider our Advanced Exchange Program. CUSTOMIZE YOUR PROGRAM WITH OUR SUITE OF REPAIR SOLUTIONS: DEPOT REPAIR: Key Services repairs a wide variety of OEM products within and outside of OEM warranty - extending the life of the products and saving clients considerably by avoidance of replacement fees. ADVANCED EXCHANGE: KSI offers an advanced exchange program with inventory management and same day shipping to minimize downtime for our customers. The customer returns the failed device to our depot for repair and return to stock. HARDWARE AS A SERVICE (HaaS): KSI will provide the hardware and all technology services required to keep your location up and running. Your hardware is automatically upgraded before it reaches end-of-life, so you are always utilizing up-to-date technology. FIELD SERVICES / ON-SITE REPAIR: KSI deploysva team of highly qualified Technicians to perform hardware installs, moves adds and changes at all client locations nationwide. Through partnerships with field service organizations, Key Services will dispatch a Technician on-site for device diagnostic, repair and/or replacement. TRIAGE & TESTING: KSI offers custom triage services (e.g. cosmetic inspection and functionality evaluation). We fully test devices according to customer-specific requirements. DEVICE IMAGING & CONFIGURATION: KSI collaborates with customers to image devices and configure all equipment to their specifications. We have the ability to image a large volume of devices per day (one shift) utilizing specialized equipment. OEM WARRANTY REPAIR: We are authorized by numerous OEMs to repair their products under warranty without voiding the manufacturer warranty. WARRANTY FACILITATION: On behalf of our customers, we facilitate warranty processing to/from the OEM allowing our customers to benefit from having a single point of contact and saving them considerably in time on the administrative piece involved in managing this process. WE OFFER REPAIR SERVICES ON MOST POPULAR MANUFACTURER PRODUCTS: CONTACT US ABOUT OUR REPAIR SERVICES LifeCycle Management Services For Mobile and IT Technologies Key Services 3921 West Point Blvd. Winston-Salem NC 27103 Phone: (336) 768-4400 © Copyright - Key Services DotNetNuke Web Design BEM REPAIR DEPOT REPAIR ADVANCED EXCHANGE HARDWARE AS A SERVICE FIELD SERVICE | ONSITE REPAIR TRIAGE & TESTING DEVICE IMAGING & CONFIGURATION OEM WARRANTY REPAIR WARRANTY FACILITATION ASSET MANAGEMENT TECHNOLOGY LIFE CYCLE HARDWARE/SOFTWARE SELECTION PURCHASING & LEASING SEED STOCK & DEMAND INVENTORY MANAGEMENT SITE SURVEY & ASSET DISCOVERY DE-INSTALL & ASSET RECOVERY RECYCLE DATA DESTRUCTION CERTIFIED E-WASTE DISPOSAL ENGINEERING PROJECT MANAGEMENT BUSINESS ANALYSIS NETWORK DESIGN & DEPLOYMENT SECURITY DESIGN & DEPLOYMENT REVERSE ENGINEERING SYSTEMS INTEGRATIONS U.S. BASED SERVICE DESK MSP NETWORK REMOTE IMAGING LOGISTICS AGGREGATION, STAGING, KITTING PICK, PACK, SHIP FORWARD STOCKING LOGISTICS OPTIMIZATION CUSTOMER ZONES FIELD, INSTALL, DEPLOY WAREHOUSING & STORAGE RETURNS MANAGEMENT CAPABILITIES ISO CERTIFICATION SUPPLIER DIVERSITY INDUSTRY EXPERTISE TRAVEL AND HOSPITALITY RETAIL CONVENIENCE FINANCIAL MANUFACTURING WAREHOUSING AND DISTRIBUTION GOVERNMENT SMALL BUSINESS ABOUT KEY SERVICES OUR TEAM PARTNERS COMMUNITY SUPPORT NEWS CAREERS SUPPORT CONTACT US CLIENT PORTAL MANUALS & VIDEOS HOME CONTACT US SITE MAP PRIVACY POLICY