Support Security Updates Home > Services > Security > Security Updates Latest Security News Key Learnings Following the Ransomware Attack on Irish Healthcare 5 Oct at 1:18 pm Cyber Security Month 2021 1 Oct at 2:16 pm Change to Netflow UI 24 May at 2:02 pm Recent Cyber Security Attacks in Ireland – Call 18 May at 12:58 pm Ransomware attacks affecting the Irish Higher Education Sector – UPDATE 17 May at 12:56 pm SEE ALL SECURITY NEWS Would you like to receive our latest security news via email? The HEAnet-Security mailing list is used to disseminate relevant security information to nominated HEAnet client contacts. If you would like to subscribe to this list, please email noc@heanet.ie. We’re here to help The HEAnet NOC maintains contact with bodies such as the Irish National Cyber Security Centre, the Garda National Cyber Crime Bureau (GNCCB), NREN CERTs and cyber security companies and can provide contacts and coordination in the case of an incident. We would recommend that contacting HEAnet should be a step in your major incident or DR/BCP planning as it is essential for us to stay informed about any changes or events to the network so we can best support you. In case of an incident, please don’t hesitate to contact us: Service Desk Operating hours: 09:00 – 17:30 Monday to Friday (excepting public holidays) Email: noc@heanet.ie Telephone: Dial +353 (0)1 660 9040 and ask for the Service Desk Out-of-hours Support For out-of-hours support, you can contact the on-call engineer on Tel: +353 1 660 9040 HEAnet Security Services Here are the relevant HEAnet services which can help you to increase your security and mitigate against cyber attacks. Cert Service Client Netflow Portal DDoS Mitigation Real-Time Block List Service SSL Certificate Service ICT Security Services Brokerage Services Agreements For more details on any of the listed services please contact our Service Desk noc@heanet.ie. Resources Cyber attacks are highly time-sensitive, so it is important that organisations have a well-rehearsed response plan in place in order to prepare. The prevention of cyber attacks is key and we urge you to follow the advice from The National Cyber Security Centre (NCSC). In particular, we recommend reviewing the 12 Steps to Cyber Security – Guidance on Cyber Security for Irish Business and the gov.ie page on how to be safe online. Join the Cyber Security Hub on LinkedIn Irish Economic Crime Survey 2020 Report RIPE NCC Anti-Abuse Support – What to Do if It Happens to You Telephone: +353-1-660 90 40 General Info: info@heanet.ie Registered in Ireland, No. 275301 CHY No. 12414 CRA No. 20036270 HEAnet CLG 1st Floor, 5 George’s Dock, IFSC, Dublin 1, D01 X8N7, Ireland. View Map Privacy Policy Presskit Terms & Conditions Freedom of Information Support © 2021 HEAnet CLG | Site Credits Cookies Settings By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Cookies Settings