Schedule Pick Up Get Quote Customer Portal Customer Service What is your service area? How is my price determined? Do you send pick-up confirmations? What is your average response time to a service  request? What information will we find on your customer portal? What are your payment terms? Can you offer a fixed price for an extended period? If I decide to partner with you, what will the transition look like? What is the difference between a net ton and a gross ton? Service offerings Do I need an appointment to deliver a load? Do you provide a certificate of destruction? What type of equipment do you provide? Is there a cost? What are your processing capabilities? What demolition services do you offer? Can you provide specialty pick-up services for oversized material, overweight loads or machinery? What value added services can I expect? Do you provide temporary equipment/Do you charge for temporary equipment? Do you pick-up less than truckload quantities? What are the benefits of transporting by barge? What is the difference between a net ton, gross ton and metric ton? Buying and selling What types of materials do you buy? Are you a mill direct supplier of scrap metal materials? Do you export material? What are logistical capabilities? Do you require a contract? How long have you been in business? Who should I contact to buy your ferrous scrap? Who should I contact to buy your non-ferrous scrap? General Public What types of materials do you accept? How are prices determined? What is the difference between a net ton and a gross ton? What is the difference between ferrous and non-ferrous metals? What is the current price? What hours and locations are open to the public? What is the process I will follow when I take material to your facility? What form of payment do you use to pay the public? Will your team help me unload my truck? Is the scale read out visible at your facility? Do I need protective equipment to enter your facility? How do you verify non-ferrous material grades? Do you purchase cars, trucks, motorcycles, or car bodies? Do you sell used car parts or material to the public? Do you accept tires? How do you determine grading and value for insulated copper wire? Do you offer pick-up services from residential areas? Copyright 2021 BL Duke - All Rights Reserved.