Amino acid-containing basic cosmetics, 100% plant-derived natural beauty essence. Domestically produced Heim cosmetics from R & D to manufacturing Notice related to the Great East Japan Earthquake We would like to express our deepest sympathies to all those affected by the Great East Japan Earthquake and their families. We pray for the souls of those who have died and pray for the earliest possible recovery and reconstruction. ■ About the impact of the earthquake on our services About the delivery status of products, product shortages, handling of campaigns, etc. ■ Report of donations, support activities for the disaster area Report of the Japanese Red Cross Society donations, to the disaster area About support activities ■ About the safety of our products About the opinion about the safety of cosmetics etc. by the Japan Cosmetic Industry Association and the safety of our products [Impact of our services due to the earthquake] ◆ About product delivery (as of October 21) The earthquake has affected the shipment of products as follows. 〇 Areas where regular products cannot be delivered Of Fukushima Prefecture, Odaka Ward, Minamisoma City, Namie Town, Futaba District, Futaba Town, Okuma Town, Tomioka Town, Naraha Town It may change at any time depending on the situation of the shipping company. Please check the homepage of the shipping company for the latest status. Sagawa Express: http://www.sagawa-exp.co.jp/ ◆ About the business of inquiries and order reception desks Each counter is open as usual, but due to the effects of rolling blackouts, reception may be done depending on the time of day. Please note that you may not be able to do so. (1) Toll-free number (0120-567-816) Reception hours Weekdays 9:00 to 17:30 (2) FAX (0120-099-816) Reception hours 24 hours (3) Online shop reception hours 24 hours (4) Email Reception hours 24 hours Each window is open as usual, but please note that reception may not be possible depending on the time of day due to rolling blackouts. ◆ About product shortages Our manufacturing factory equipment was partially damaged by the earthquake, but the factory is now restarting after restoration work. Some products have been out of stock, but at the moment production is normal and we are delivering the products as usual. To the top of the page For the first time User Guide Frequently Asked Questions site map Contact Us Diamino Pure Excellent G natural Natural 100 Medicinal pure white cleansing Toner / milky lotion cream Base makeup & sunscreen Special skin care Makeup items Body care & hair care What's New Company Profile recruit Factory tour guide store information Heim cosmetics manufacturing Display based on the Specified Commercial Transactions Law About personal information HOME Company Profile store information Factory tour Traffic access Contact Us About personal information Display based on the Specified Commercial Transactions Law Please be careful about similar products About returns and exchanges