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See Reviews From Areas Near You: Benton Carbondale Carterville Creal Springs Goreville Harrisburg Herrin Marion Mount Vernon West Frankfort See What Our Customers Have to Say - 61 Reviews Linda Spears 10/08/2021 Great service Molly Fryfogle 09/18/2021 Guy that came and cleaned my AC was very friendly and informative, work was done in a timely and costly matter. Kelly Williamson 07/23/2021 Our air went out this week and this group was great! They responded right away and had what we needed to get back up and running. The service guys Lonnie, Keith, and Stephan were so nice, clean, and great workers. I highly recommend this small southern illinois business!! Cynthia Tiedt 07/15/2021 Located in Marion I had another local company come out to check my heat pump. I was not comfortable with their diagnosis or their insistence that I had it fixed right then. After 2 1/2 hours I was finally able to get the man to leave. I had asked him for the bill three times. I am so glad I called Ponder the next day for a second opinion. Andy came by on his way home and had it checked out in about 30 min. It wasn't what I was being pressured into having replaced. Todd came today and updated my unit and it's good to have ac again. He was very professional and cleaned everything up. Thank you. Service: New System Installation Expertise Cleanliness Harrold Gurley 05/09/2021 Erika 04/02/2021 Located in Marion I called to have someone look at my elderly dads furnace, the lady who scheduled it made my life so easy, she worked around my schedule even when I had to call her back at least 4 times to change the time. Lonnie came and worked on it and was very nice to my dad. They even called to check up on my dad afterward because he was having a hard time setting his new thermostat. This is a company that cares about their customers. Service: System Repair Expertise Cleanliness Kathy Burns 03/06/2021 Fast efficient service Stephanie Cox 02/23/2021 Located in Herrin Mike and his team work around the clock to fix over 50 of my rentals for over 10 years. They show up on time and leave the place clean. I am very thankful to have them as service providers for my tenants. Service: System Repair Tracy Johns 02/16/2021 Outstanding Service Gayla A Russell 02/02/2021 We have used Ponder Service for years at Abundant Life Assembly in Marion. They have always done a great job Rodney Emery 01/10/2021 Quick reliable service at a decent price. Jesse Hines 12/29/2020 Located in Marion The work was swift and with quality. The ordering process was slow, maybe because of the pandemic/holiday season, but still very slow. Elizabeth Cook 12/22/2020 Todd is always such a big help Donna Dunfee 12/03/2020 Located in Herrin These men work very professionally and answered any questions my wife and I had during installation. Thank you Tom, Keith and Brad. Service: New System Installation Kevin Kay 11/30/2020 Located in Marion Lightning quick response to diagnose our problem. First aid administered to keep our furnace going. Then in only four days, the serviceman, Todd, remedied the problem. First class service all the way. Anissa B. 11/23/2020 Located in Marion Super fast service! Lonnie took care of the problem in an exceptionally professional and efficient manner, even explaining ways I could make my system work more efficiently. Thank you Ponder Service for a great job. Service: System Repair Dennis Winsky 11/07/2020 Located in Benton Highly satisfied with speed of estimate and service. Proffesional technician , work was done neatly. Top notch company. Kelly Puello 10/27/2020 Located in Marion Tony Auxier 10/23/2020 Located in Marion Installation team worked hard, quickly resolved some unexpected problems and were very polite and courteous. They did an excellent job cleaning up after they were finished. The new system is a huge improvement over our previous system. We were very happy with their work and the service provided. Service: New System Installation Ken 10/22/2020 Located in Marion Cathy Helleny 10/21/2020 Located in Herrin During annual check tech found a problem. Quickly got the necessary parts and repaired problem Cathy Helleny 10/21/2020 Located in Herrin During annual check tech found a problem. Quickly got the necessary parts and repaired problem Sonya Alcaraz 10/16/2020 Located in Carterville Jamie Worthen 10/16/2020 Located in Carterville supper nice and friendly Jessica Hill 10/16/2020 Located in Marion very great work SEE ALL REVIEWS Ponder Service HOME REVIEWS VIDEOS PRODUCTS SERVICES SPECIAL OFFERS FINANCING ABOUT US PRIVACY POLICY SITE MAP GLOSSARY 618-997-8900 We provide Installation, Repair & Maintenance in Marion, IL and the surrounding areas: Benton | Carbondale | Carterville | Creal Springs | Goreville | Harrisburg | Herrin | Marion | Mount Vernon | West Frankfort Ponder Service — 1519 E. Deyoung St., Marion, IL 62959 Copyright © 2021 Select On Site, LLC Site design and code are property of Select On Site, LLC Product logos and images are the property of their respective manufacturers