Who We Are Expertise Careers Insights Contact Us Information Collected and Used by Fehr & Peers Fehr & Peers may collect, and may store, your information. We use that information to comply with our legal obligations, perform work and provide web-related services and work products, fulfill client’s requests, improve our services, engage in research and analysis relating to our services and work products, track usage of our websites and web-related services and work product, provide client support, message clients, provide security for our services and web-related work products, back up our systems, and prepare for disaster recovery. We may store and use information that you provide in creating an account with Fehr & Peers, including your full name, email addresses, and any other information you may provide. You may modify some of this information through your account settings. Please contact Fehr & Peers immediately if you believe that someone has created an unauthorized account using your information. Cookies This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. We use cookies to retain your user preferences, store information for things logged in areas, and to provide anonymised tracking data to third party applications such as Google Analytics. If you do not want cookies to be set in your browser, you can change your browser’s cookie settings to reflect your preferences. Otherwise, you agree to our use of cookies as they are currently set. Information Shared with Third Parties Some third parties may receive your information that Fehr & Peers collects under the following circumstances: Subsidiary Fehr & Peers may share your information with its wholly-owned subsidiaries, which also honor this Privacy Policy. Content Partners Fehr & Peers may allow its third-party partners to use and display some of the public content you provide for public consumption, such as your photos, reviews, and other information you may potentially upload. Service Providers Fehr & Peer relies on the services of third-party providers to support or provide some parts of the Services, such as communications, web hosting, network security, our own marketing of the Service, and others. In doing so, we may share your information with these third-party providers. These third-party providers may also share your information with us that they obtain in the process of providing their services. They may in turn share this information with their subsidiaries, joint ventures, or other affiliates. Some of the web pages created by Fehr & Peers will utilize framing techniques to serve content from third-party providers. In such cases, Fehr & Peers will provide your information to the third-party providers. California Privacy Rights For California residents, Fehr & Peers does not disclose your information to third parties for such third parties to directly market to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change its preferences, please contact us at the contact information below. Information Retained After Termination of Service Agreement Fehr & Peers may retain your information even after our Service Agreement with you (if any) is terminated for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to comply with legal obligations. Security Fehr & Peers uses commercially reasonable efforts to maintain various safeguards to protect your information as well as any personal information provided to us, during its transmission and after it is received. However, we of course cannot guarantee total safety because no such safeguard can be 100% secure. Contact You may contact Fehr & Peers concerning these Privacy Policies and Security Terms at the following addresses: Email: privacy@fehrandpeers.com Fehr & Peers 100 Pringle Avenue, Suite 600 Walnut Creek, CA 94596 Modifications Fehr & Peers may revise these policies from time to time. Our relationship with you is governed by the most current version of these policies. F&P will notify you by email about any material changes to these policies prior to the effective date of the changes. By continuing to access or use our websites or web-based services or to communicate with us through the internet even after such changes, you agree to these policies as revised. Conflict of Interest Fehr & Peers takes any conflict or potential conflict of interest in our work and in our relationships with our clients very seriously. We are therefore committed to: Endeavor to identify potential sources of conflict of interest before we agree to accept a project; Acknowledge, disclose, and endeavor to resolve actual and apparent conflicts of interest once identified; and Reject all work in which an unresolved actual or apparent conflict of interest is identified. Nondiscrimination Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact Human Resources. Licensed Tools and Data Agreement Fehr & Peers makes the demonstration tools available to the public free of charge in order to foster discussions and growth in the subject matter within the discipline and industry. By accessing the tools, you agree to the following: License Fehr & Peers shall retain all rights, titles, and interests in the Tool and its content, as well as all inventions, improvements, discoveries, methodologies, models, formats, software, algorithms, processes, procedures, designs, specifications, findings, other intellectual properties developed, gathered, compiled or produced by Fehr & Peers in developing the Tool, or which is otherwise incorporated in the Tool. Fehr & Peers grants you only a limited, non-exclusive, non-transferable, royalty-free, license for intended USE. Use Review, promote, use, disclose, evaluation for functionality as demonstration of capabilities only, and make derivatives from the Tool or output of the Tool. Functionality You use the Tool at your own risk. Fehr & Peers makes no promise and gives no guaranty regarding the accuracy, completeness, reliability, or functionality of the Tool. The Tool should not be used in the performance of your professional services or for any other purpose. Fehr & Peers does not assume responsibility for any impact that the use of the Tool may have on your or any third party’s operational environment or CPU performance. Fehr & Peers does not promise that the Tool, Fehr & Peers’ server, or Fehr & Peers’ other electronic, digital, computing, or communication system, is free of bugs, viruses, Trojan horses, or other harmful, unlawful, or malicious materials. Fehr & Peers may change the data, functionality, interface, or availability of the Tool at any time in its sole discretion, but Fehr & Peers does not promise to update or debug the Tool. Warranty The tool and any associated documentation are made available “as is,” without any warranty of any kind. There is no warranty that the tool or documentation will meet your expectations or requirements, or that the operation of the tool will be uninterrupted or error-free, or that the tool will function as described in the documentation. Fehr & peers hereby disclaims any and all express or implied warranties, including without limitation, any warranty of merchantability, fitness for a particular purpose, title, or infringement. In no event will Fehr & peers have any liability to you or any other party for any losses or damages you may suffer directly or indirectly, or for any expense or costs you may incurred, in connection with the use of the tool. Fehr & peers shall have no liability to you or any other party for lost data, lost profits, business interruption, time, money, goodwill and any special, incidental, indirect or consequential damages, whether in contract, tort, strict liability or otherwise, arising out of the use or inability to use the tool, even if you have advised Fehr & peers of the possibility of such loss or damages. Your sole and exclusive remedy shall be to terminate the use of the tool. Terms of Service In accessing Fehr & Peers’ website, server, or on the Tool, you agree not to: access any other website or web content through Fehr & Peers’ server; decompile, or reverse engineer any portion of the Tool or any other content on Fehr & Peers’ server; attempt unauthorized access to the Tool, Fehr & Peers’ server, or any other content, on Fehr & Peers’ server, or in any way interfere with their access control devices, integrity, or performance; perform load, technical security, or other vulnerability testing on any content on Fehr & Peers’ server other than the Tool; store, transmit, or produce libelous, slanderous, lewd or lascivious, viruses, Trojan horses, or other harmful, unlawful, or malicious materials; violate any person’s privacy rights, access information of or on any person, or determine the person’s identity or location; violate any intellectual property rights; or mass download or batch data. Updated: June 2021 QUICK LINKS Privacy Policy Conflict of Interest Nondiscrimination Who We Are Expertise Careers Insights Contact Us Home © 2017 – 2021 Fehr & Peers. All rights reserved.