PERSONAL BUSINESS WEALTH MORTGAGE LOGIN "> Support Card Not Working There are a variety of reasons your debit or credit card may not process a transaction. In many cases, our systems are picking up transactions that seem suspicious and are potentially caused when you travel. Call-ahead Travel Notes can help you avoid the confusion of blocked transactions making access to your money more convenient and secure. How can you help? Contact us one of two ways before you leave and place travel notes on your account. Our team is available Monday thru Friday from 8 am – 5 pm (cst). 1) Call your personal banker or customer care center at (888) 372-9788 2) Visit your local branch during the regular operating hours Helpful Tips: When you place your request for travel notes be sure to request your cell phone be updated. Confirming your cell phone will allow us to text you Suspicious Activity Alerts¹ should potential fraud be detected on your account. The mobile app¹ is also a great way to track your balance(s) while on the go. Use the links below to download our mobile app if you have a compatible device. Disclosures 1 Centennial Bank does not charge you a fee for using Mobile Banking. Your wireless carrier’s data and text message rates may apply. NEWS CATEGORIES All News Posts Need help? Customer Care Center Get in Touch Need assistance with something? Our team members are available to help you Monday to Friday 7am - 7pm CT / 8am - 8pm ET Saturday 8am - 2pm CT / 9am - 3pm ET. (888) 372-9788 ONLINE HELP CENTER Choose a Topic Customer Care Center Personal Loans Mortgage eStatements Treasury Management Receivable Financing Centennial Diamond Club SBA Loans Business Loans Dealer Finance Condo / HOA (Association Banking) PLEASE DO NOT Send Confidential Information such as account or social security numbers using this form. SEND MESSAGE I WANT TO Open Checking Account Online Switch to Centennial Save the CENTS Apply for a Home Loan PRODUCTS Personal Banking Business Banking Mortgage Wealth Management COMPANY About Us Investor Relations Community Involvement Careers SUPPORT Help Center Lost or Stolen Card Unauthorized Account Activity Card Not Working Copyright © 2021 Centennial Bank | All Rights Reserved | Privacy Policy | COPPA Privacy Policy Routing Number: 082902757 FOLLOW US! Contact Sitemap Careers Accessibility Schedule of Fees Terms of Use Information Security