HOME CHARTERING FLEET CAREER ABOUT US CONTACT US COOKIES AND PRIVACY Privacy declaration This statement will provide you with general information about our processing of personal information at Arriva Shipping. The general manager is responsible for the treatment of our personal data processing in Arriva Shipping and its subsidiaries. CONTACT INFORMATION Arriva Shipping AS Bjoavegen 389 5582 Ølensvåg Org.nr: 977 286 379 T: +47 53 76 60 00 E: post@arrivashipping.no This statement is updated continuously. Last updated 28.12.2018 Overview of the contents of the privacy statement - When we collect personal information - Your rights - What is recorded when you use our website - What is registered when you contact us - Processing of information when you are in contact with us - Information about employees and job seekers - Sharing information - Information security and data processors 1. When we collect personal information We mainly process information that you have provided to us for one of these reasons: You have submitted info in one of our forms on the website: You have signed up for one of our events. You subscribe to our newsletter. You have applied for a job with us. You will be or is currently employed by us. You have purchased services from us. We may also obtain information indirectly from the following sources: We receive information about you from another government agency. An employee has indicated you as the closest relative. A job seeker has specified you as a reference. 2. Your rights You can exercise your rights by sending an email to post@arrivashipping.no. Transparency in your own information You can request a copy of all the information we handle about you. Read more about the right of access Correction of personal data You can ask us to correct or supplement information that is incorrect or misleading. Read more about the right to correct or supplement information Deleting personal information In certain situations you can ask us to delete information about yourself. Read more about the right to deletion Restrictions on the processing of personal data In some situations, you can also ask us to limit the processing of your information. Read more about the right to limitation 3. What is registered when you use our website Cookies are small text files that are placed on your computer when you download a website. We use cookies for various services on our website to work. You can read more about the various cookies we use in our cookie policy further down on this page. You can also change your consent for our website in the cookie overview. The treatment basis for this is the personal data protection regulation article 6 no. 1 f). 4. What is registered when you contact us Telephone When you call us, your phone number will be stored together with information about when you called and how long the call lasted in our telephone exchange. Complete log is deleted no later than one year. In addition, employees have an overview of the latest calls on their phones. No other systematic registration of telephone calls is made where callers can be identified. The treatment basis for this is the personal data protection regulation article 6 no. 1 f). Email We use TLS to secure our email communications. However, we ask that you do not send us worthy information by email, as we cannot guarantee that your email provider will support TLS or be caught by a third party before it reaches us. We scan all incoming and outgoing emails for viruses and malware. The treatment basis for this is the personal data protection regulation article 6 no. 1 f). Visits to our offices / ships At our ships and office locations you can be filmed by our surveillance camera. The premises that have this are marked with camera surveillance and all monitoring is carried out in accordance with current regulations. You can read more about camera surveillance here. The legitimate interest is to secure access to Arriva Shipping AS's premises. 5. Processing of information when you are in contact with us When you contact us, we process information to answer your question. We store information that is needed to respond to your inquiry. If you call us, we will store your phone number and the time of the call. If you contact us by email, we will store your inquiry, our reply and your email address. The treatment basis for this is the personal data protection regulation article 6 no. 1 e). Complaints / complaints When Arriva Shipping AS processes complaints, we process information in order to be able to carry out the follow-up of the complaint. This includes contact information and other information needed to handle the case. The information is stored as long as the case is ongoing. The treatment basis for this is the personal data protection regulation article 6 no. 1 e). Subscribe to newsletter Arriva Shipping AS sends out newsletters by e-mail to those who wish. The newsletter contains news about our products and services, information about events and other activities we have. In order for us to be able to send you newsletters by email, you must register an email address. The email address will only be used to send out newsletters with information as mentioned above. The email address is not shared with others and deleted when you unsubscribe from the newsletter. You can opt-out by clicking on the link for this in the newsletter. The processing basis for processing your e-mail address in connection with our newsletter is Article 6 (1) (a) of the Privacy Policy, consent. 6. Information about employees and job seekers Employees Arriva Shipping AS processes employee information to manage salaries and working conditions. Necessary information is recorded for payment of salary. Other information about employees is related to the person's work instructions and adaptation of the person's work. The processing basis for this is the article 6, no. 1b, the privacy policy, the processing is necessary to fulfill an agreement the data subject is party to. Information about the name, position and work area is considered to be public information and can be published on our website. All previous and current employees have a personal folder in our archive system. Here, among other things, the job application is filed / stored. Personnel folders must be preserved (ie the job application is not deleted or shredded). Personal folders and personal stored information, such as e-mail, are cleared upon expiry of the employment relationship. Job seekers If you apply for a job with Arriva Shipping AS or its subsidiaries, we need to process information about you in order to evaluate your application. The basis for processing this is the Privacy Regulation Article 6 (1) (b) - the processing is necessary to fulfill an agreement the data subject is party to, or to implement measures on the data subject's request prior to the conclusion of a contract. All job applications are stored in our electronic archive and will be deleted within 365 days. 7. Sharing information In principle, we do not share personal information with other companies. The exceptions are our operating and business partners who need information to deliver their services to us. Examples of this can be recruitment agencies in connection with job seekers. In such cases, we have our own agreements with the relevant parties that regulate access and the opportunity to use this data. 8. Information security and data processors IT operations Arriva Shipping Gruppen AS uses an external operating partner for the operation and maintenance of our applications and services, located in their data center in Norway. Here, all our applications are processed which process personal information, such as customer system, accounting and salary information. The website Our website is operated by our data processor for web solutions and the pages are hosted on servers in Microsoft Azure, located in Northern Europe (Ireland and the Netherlands). External agencies We use external agencies for marketing and job advertisements / appointments. Access to personal data is limited to each individual assignment. Personal information is exchanged only in cases where it is necessary for the service to be delivered. Access and security We are committed to ensuring that all our systems are properly secured and we have access control routines that prevent access to personal information beyond the persons who need them for their work. When using consultants for operation and support, they will be given remote access for the time the work takes. All questions related to our privacy are directed to post@arrivashipping.no Cookies Cookies er små tekstfiler som kan brukes av nettsteder for å gjøre en brukers opplevelse mer effektiv. Loven sier at vi kan lagre informasjonskapsler på enheten hvis de er strengt nødvendig for driften av dette området. For alle andre typer informasjonskapsler trenger vi din tillatelse. Dette nettstedet bruker forskjellige typer cookies. Noen cookies er lagt inn av tredjeparts tjenester som vises på våre sider. Du kan endre eller oppheve ditt samtykke via Informasjonskapselerkæring på nettstedet vårt. Les våre Retningslinjer for personvern for å lære mer om hvem vi er, hvordan du kan nå oss og hvordan vi behandler personlig data. Ditt Samtykke gjelder følgende domener: www.arrivashipping.no Din nåværende tilstand: Ikke tillat. Endre samtykke Cookie-erklæringen var sist oppdatert 10/28/21 av Cookiebot: Nødvendig (5) Nødvendige cookies bidra til å gjøre en nettside brukbart ved at grunnleggende funksjoner som side navigasjon og tilgang til sikre områder av nettstedet. Nettstedet kan ikke fungere optimalt uten disse informasjonskapslene. Navn Leverandør Hensikt Utløpsdato Type .ASPXANONYMOUS www.arrivashipping.no Used to deliver anonymous user details when authorising applications on the website. 69 dager HTTP Cookie __RequestVerificationToken www.arrivashipping.no Helps prevent Cross-Site Request Forgery (CSRF) attacks. Session HTTP Cookie CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 år HTTP Cookie dnn_IsMobile www.arrivashipping.no Determines the device used to access the website. This allows the website to be formatted accordingly. Session HTTP Cookie language www.arrivashipping.no Saves the user's preferred language on the website. Session HTTP Cookie Egenskaper (1) Preferanse-cookies gjør et nettsted for å huske informasjon og endrer måten nettsiden oppfører seg eller ser ut, ting som ditt foretrukne språk eller den regionen du befinner deg i. Navn Leverandør Hensikt Utløpsdato Type _EDGE_V Microsoft This cookie is used in context with the Bing-Map integration on the website. The cookie is necessary for some map-features. 1 år HTTP Cookie Statistikk (3) Statistikk-cookies hjelper eiere til å forstå hvordan besøkende kommuniserer med nettsteder ved å samle inn og rapportere informasjon anonymt. Navn Leverandør Hensikt Utløpsdato Type _ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 år HTTP Cookie _gat Google Used by Google Analytics to throttle request rate 1 dag HTTP Cookie _gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 dag HTTP Cookie Markedsføring (29) Markedsførings-cookies brukes til å spore besøkende på nettsteder. Hensikten er å vise annonser som er relevante og engasjerende for den enkelte bruker og dermed mer verdifull for utgivere og tredjeparts annonsører. Navn Leverandør Hensikt Utløpsdato Type _$Maps_centerLatitude_expiration Microsoft Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. Persistent HTML Local Storage _$Maps_centerLongitude_expiration Microsoft Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. Persistent HTML Local Storage _$Maps_zoom_expiration Microsoft Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. Persistent HTML Local Storage _EDGE_S Microsoft Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. Session HTTP Cookie _SS Microsoft Collects information on visitor behaviour on multiple websites - This information is used on the website in order to optimize the relevance of advertisement. The cookie also allows the website to determine how the visitor accessed the website. Session HTTP Cookie centerLatitude Microsoft Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. Persistent HTML Local Storage centerLongitude Microsoft Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. Persistent HTML Local Storage IDE Google Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 år HTTP Cookie MUID Microsoft Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. 1 år HTTP Cookie MUIDB Microsoft Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. 1 år HTTP Cookie SRCHD Microsoft This cookie is used in context with the Bing-Map integration on the website. The cookie is necessary for some map-features. 1 år HTTP Cookie SRCHHPGUSR Microsoft Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 1 år HTTP Cookie SRCHUID Microsoft This cookie is used in context with the Bing-Map integration on the website. The cookie is necessary for some map-features. 1 år HTTP Cookie SRCHUSR Microsoft This cookie is used in context with the Bing-Map integration on the website. The cookie is necessary for some map-features. 1 år HTTP Cookie SUID Microsoft Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. 1 dag HTTP Cookie test_cookie Google Used to check if the user's browser supports cookies. 1 dag HTTP Cookie VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 dager HTTP Cookie YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie yt.innertube::nextId YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage yt.innertube::requests YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Persistent HTML Local Storage yt-player-headers-readable YouTube Collects data on visitor interaction with the website's video-content - This data is used to make the website's video-content more relevant towards the visitor. Persistent HTML Local Storage yt-remote-cast-available YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-cast-installed YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-connected-devices YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage yt-remote-device-id YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage yt-remote-fast-check-period YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-session-app YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage yt-remote-session-name YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage zoom Microsoft Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. Persistent HTML Local Storage Contact us Arriva Shipping AS | PO Box 133 | N-5588 Ølen, Norway Office location: Bjoavegen 389 | N-5582 Ølensvåg, Norway post@arrivashipping.no Chartering Chartering: +47 53 76 60 04 chartering@arrivashipping.no Privacy & cookies | jhl.no