Cadline Support Support Services THE MANAGER For turbo charging your Autodesk Subscription Cadline Subscription Programme For all customers with Autodesk Subscription. Personalised onboarding programme. Kick Off meeting and monthly check ins. Bitesize Training for all users across all products. Live online sessions with product experts. Unlimited access to Community self service learning and support resource. Unlimited Calls Free SIGN UP THE PROBLEM SOLVER For the essentials Support 360 UK Support Desk ISO 9001:2015 quality accredited service. Log problems by phone, email or online. 4 hour response. Regular status updates. Further testing if required. Call escalation where necessary. Software efficiency. Unlimited Calls From £16 per month BUY NOW THE CREATOR For keeping your project moving Support 360 Design Problem Solver + Product specialist will cover ‘How do I?’ Industry specialist to advise on technology in a production environment. Best practices for developing your designs and models. Design workflows. Product interoperability. Collaboration. Software optimisation. Unlimited Calls From £25 per month BUY NOW THE INTEGRATOR For connecting your teams Support 360 Data Creator + Data security. Sharing and collaboration. Integration with other systems. Connectivity. Choose your platform: Autodesk Construction Cloud Autodesk Fusion Lifecycle Autodesk Vault Unlimited Calls £ on request FIND OUT MORE THE GLOBETROTTER For making the world smaller Support 360 Global Integrator + Centralised procurement Local support provider in region. Dedicated Customer Success Manager. Regular support reviews. Proactive trend monitoring. Aggregated reporting Enhanced escalation route. Unlimited Calls £ on request FIND OUT MORE Meet the team Subscription Specialists This is the team that you call when you need any type of help with your software subscription. This could be guidance on how to access your subscription, find out when your contract is due for renewal or ask for help with using your subscription management website. Support Specialist These are the teams that work with you to understand your software problem and offer the best fix in the shortest time. We have different teams for different problems. If you have a problem installing the software you will speak to a member of our systems team, if you have a question about using the software you will speak to one of our product specialists. Industry Specialist This team will work with you and advise on how best to implement your software. They have developed their expertise and experience by using these products in organisations like yours. Each team member has an in-depth knowledge of their assigned products and how they are best used in real-world environments. They are there to support you when you have a particularly complicated problem. Cadline Corporate Software Store Training Store Support Store Cadline Community Account Cart Contact Us Terms & Conditions Privacy Policy Cookies & Website Usage Policy Modern Slavery Act Email: sales@cadline.co.uk Gatwick: 01293 774442 Birmingham: 0121 752 9860 Fax: 01784 419976 Manchester: 01565 213113 Leeds: 01924 233760 © Copyright 2021 Cadline Limited Learn More ACCEPT COOKIES