INDUSTRY SOLUTIONS Industry More competition creates greater pressure to succeed. Scroll down Call center solutions for industry Industry is Germany's number 1 export engine. However, competition is getting tougher and investment interests from outside the industry, often international investors, are changing the markets. The pressure to succeed is therefore increasing. Large medium-sized companies in particular are increasingly faced with the question of which service functions should be kept in-house from a technical and economic point of view and where external partners have more expertise. AMEVIDA scores here with its experience from the IT industry. In industry, we support our customers in particular in looking after employees as users of the company's internal software and hardware. Our expertise for industry: Development of effective measures for the support of internal customers as part of a consulting process Takeover of the IT service desk with improved accessibility and higher success rates Identification of best practice in the support of the IT infrastructure (ITIL - Information Technology Infrastructure Library) Takeover of complete business processes: Business Process Outsourcing (BPO) Support in the implementation of Industry 4.0 approaches COMPETENCE Inbound When the customer calls you, everything is at stake. Because the experience he has in this direct contact with your brand, your product, will significantly influence his attitude towards you. We want it to be a positive experience. We give everything for that. 0 Learn more Case study Our case studies show you how successfully AMEVIDA can carry out projects for your customers in the industrial sector . OPEN CASE STUDY Contact customers Find out more about our company and our services. We gladly support you. Contact us. Claudia Haenraets Head of Sales & Business Development Tel .: +49 231 4969-169 Mobile: +49 172 4813962 COMPETENCIES Inbound Outbound After sales Omnichannel IT as a service INDUSTRY SOLUTIONS IT / telecommunications Insurance & banks Energy industry Automobile and trade Industry tourism COMPANIES About us Our values Management team Locations CAREER recent job offers Are you an amevidian? AMEVIDA benefits Working with a handicap Training at AMEVIDA © AMEVIDA 2021 imprint data protection Contact glossary menu