CONTACT GITPA ASTURCÓN NETWORK TRANSPARENCY PORTAL CONTRACTOR PROFILE EMPLOYMENT EXCHANGE ASTURCÓN NETWORK FAQS 01 | How does ASTURCÓN work? 02 | Who manages the network? 03 | What do I have to do if I want to use it? 04 | Why is my building not covered by ASTURCÓN and the one next to it is? 05 | Can I contract services with two or more operators at the same time? 06 | Customer…, User… What is the difference? 07 | Can I change my operator after I have signed up with one? 08 | Can I modify (to more or less) the services that I have? 09 | How long does it take to connect since I signed the contract? 10 | What do I have to do if I want to know the status of my pending installation? 11 | What does the installation of Alta in my house consist of? Who does it? 12 | Where is the ONT placed? 13 | Why is the ONT attached to the wall? 14 | Is the ONT my property? 15 | Do I have to touch the ONT for something? 16 | I have works at home and I have to move the ONT. What I do? 17 | What happens if the ONT is damaged or broken? 18 | Once the GIT has connected the ONT, does someone from the operator have to come to my house? 19 | What do I have to do if I have an installation incident or if I want to make a claim about it? 20 | What should I do if a service does not suit me or does not suit me? 21 | How do I unsubscribe? 22 | How do I configure Internet access on my computer? 23 | Does ASTURCÓN really give 100 megabytes? 24 | Can that maximum speed be higher? 25 | But ... I have never reached 100 megabytes. Why? CONTACT mail@gitpa.es 984 084 635 during business hours C / Maria Xosefa Canellada, 1 - ground floor - 33011 Oviedo (ASTURIAS) Cookies allow us to improve our services. If you continue browsing, we consider that you accept their use. You can change the settings or get more information in our cookie policy. 2016 GIT - Management of Public Telecommunications Infrastructures of the Principality of Asturias, SA CIF: A-74177221 - Commercial Registry of Asturias - Volume 3501 - Folio 38 - Sheet AS-3483 C / Maria Xosefa Canellada, 1 - ground floor - 33011 Oviedo (ASTURIAS) Participant in IPv6 Legal warning