Care Search Care Advice Job Search Industry Resources My Account Log In Care Homes Other Care Settings Groups / Owners Awards Submit a Review UK Care Homes Search Care Homes in England Care Homes in South East England Care Homes in Surrey Care Homes Guildford Area Care Homes in Guildford Claremont Court Care Home Claremont Court Care Home Harts Gardens, Guildford GU2 9QA Save 9.8 61 Reviews Care Homes in Guildford Claremont Court Care Home, Guildford Book a Tour Visit Website Send Email View Phone Number Request a Brochure Jobs Overview Reviews (61) Photos (12) / Video (1) / '360' Tour (0) Performance Bed Vacancies Awards (11) News (4) & Events (0) Team (1) Fantastic care home. Amazing staff. I know my mother is well cared for Debby J (Daughter of Resident) All Photos (12) Video (1) Coronavirus (COVID-19) Information We want to reassure you that we are taking every step possible to protect our treasured residents and team in this new era of Covid-19. We are in constant dialogue with Public Health England, the NHS, Department of Health, and other relevant bodies both here and abroad to ensure best practice and learning is implemented in real-time. In addition, we assess our own experiences and data every day and implement steps ... Read more View latest information for Claremont Court Care Home Download our CQC ESF Covid statement updated on Tuesday 15th September 2020 Claremont Court Care Home is an award-winning care home that provides specialist dementia care with love and compassion. It has been rated as ‘Good’ in all areas by the Care Quality Commission (CQC) in June 2018. Having won over 25 care industry awards, the company has been delivering high-quality care for over 20 years. Families know their loved ones are being cared for by a trusted and reputable provider, with care and compassion at the forefront of all they do. Claremont Court is a warm and friendly environment designed to meet the needs of those living with complex dementia. The home is designed with its residents’ needs in mind, featuring wide corridors and memory boxes for residents to personalise. There are comfortable lounges, spacious dining rooms, a bistro, library and salon. The home’s large and tranquil sensory garden features vegetable and herb boxes that residents take pride in looking after. Claremont Court understands that each resident living with dementia is unique, so they ensure their care is personalised. The expert care team ensures residents receive stimulation, social interaction, and are supported to live a purposeful and meaningful life. The dedicated lifestyle team organise a varied schedule of meaningful activities tailored to individual needs. Residents are supported to forge new friendships and rediscover hobbies through arts and craft sessions, reminiscence activities and themed parties. This is complemented with regular visits from live performers, trips to local places of interest and community partnerships such as correspondence with school children. All team members are provided with comprehensive training, professional development and unrivalled levels of support to ensure residents receive the high standards of care residents and families should expect. Show Claremont Court Care Home on the Map Care Provided by Claremont Court Care Home Type of Service Care Home with nursing – Privately Owned Registered for a maximum of 57 Service Users Registered Care Categories* Dementia Old Age *Registered with regulator 'Care Quality Commission (CQC)' to provide these categories of care Specialist Care Categories Alzheimer's Other Care Provided Own GP if required Palliative Care Respite Care Good to Know Group/Owner Carebase Ltd Person in charge Karen Byres (Home Manager) Local Authority / Social Services Surrey County Council (click for contact details) Admission Information Ages 65+. Room Information Single Rooms 57 Shared Rooms 0 Rooms with ensuite WC 57 Facilities Bar/Cafe on premises Close to Local shops Gardens for residents Lift Minibus or other transport Near Public Transport Own Furniture if required Phone Point in own room/Mobile Residents Internet Access Residents Kitchenette Television point in own room Wheelchair access Claremont Court Care Home Reviews (61) Reviews (61) Review Score Breakdown Submit a Review 9.8 Claremont Court Care Home has a Review Score of 9.8 (9.792) out of 10 based on reviews in the last 2 years. Over all time Claremont Court Care Home has 61 reviews with an Average Rating of 4.7 out of 5. Total of 61, showing 1-20 Average Ratings Excellent 53 Good 8 Satisfactory 0 Poor 0 Very Poor 0 How Likely are the Reviewers to Recommend Claremont Court Care Home? Extremely LIKELY 60 Likely 1 Don't know 0 Neither Unlikely or Likely 0 Unlikely 0 Extremely UNLIKELY 0 Reviewer Connection to Claremont Court Care Home Daughter of Resident/Service User 23 Husband of Resident/Service User 10 Son of Resident/Service User 10 Wife of Resident/Service User 9 Niece of Resident/Service User 2 Brother of Resident/Service User 1 Cousin of Resident/Service User 1 show more Date Submitted All Time 61 In last 6 Months 4 In last 12 Months 14 In last 2 Years 22 More than 2 Years ago 39 Highlighted Review Phrases selected by Claremont Court Care Home Standard Of Care Genuine Consideration Positive Experience Professional Approach Varied Activities Order reviews by: Default Highest Rated Lowest Rated Most Recent First Oldest First Review from Joan C (Wife of Resident) published on 25 November 2021 Submitted via Website • Report • Joan C is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 I have been so delighted with - and humbled by - the loving care my husband receives at Claremont. He is always in immaculate condition whenever I visit, and is as comfortable as he can possibly be. The bandaging he needs on his feet is immaculate. I feel so fortunate that he was transferred to Claremont in January and would like to give huge thanks to all the kind and very proficient staff who look after and care for him (and who are always ready to answer and deal with any questions or concerns). Sincere thanks are also more than due to those who are in charge and oversee Claremont. You are all absolutely amazing! Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Nina N (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report • Nina N is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.8 out of 5 Excellent care. Excellent communication between staff and relatives. Sensible measures taken through covid and consultant. Approachable staff, thoughtful to the needs of residents and relatives. Couldn’t wish for a better home for my mother. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Debbie S (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report • Debbie S is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4 out of 5 My mum’s been home for the last two years. I would definitely recommend Claremont which has caring, hardworking staff who give my mum the respect and dignity she deserves as dementia is a very cruel disease. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from G T (Husband of Resident) published on 19 November 2021 Submitted via Website • Report • G T is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.6 out of 5 Good briefing prior to selecting home followed by helpful approach at the time my wife entered the home. No unpleasant odours. Pleasant room with a nice view. Staff helpful and "on the ball" with the new resident. Early days but everyone seems very professional. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from John U (Husband of Resident) published on 23 February 2021 Submitted via Website • Report • John U is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.7 out of 5 My wife has only been a resident since January 12th 2021 and because of Covid I have been unable to visit her. However the help and friendly way she was greeted and the helpful way the staff have been when I have called to ask how she is getting on I cannot fault. She has also settled very well. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Robert B (Son of Resident) published on 11 February 2021 Submitted via Website • Report • Robert B is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.9 out of 5 We could not wish for better care for my mother who suffers from dementia and is no longer able to look after herself. At all times we see that the wellbeing of residents is the number one priority with attentive, caring and well-trained staff, excellent activities, a lovely environment and a very good restaurant. Thank you Claremont Court Care Home! Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Rob Y (Son of Resident) published on 11 February 2021 Submitted via Website • Report • Rob Y is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.9 out of 5 The whole experience from the beginning to getting my dad into the home was easy, nothing was too much trouble. All the staff are so helpful, I haven't been able to go into the home due to Covid-19 but when I can it will be nice to thank the staff personally for the care they have given my dad. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Peter S (Husband of Resident) published on 10 February 2021 Submitted via Website • Report • Peter S is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.6 out of 5 The care and courtesy given to my wife has always been of the highest order. She has thrived in the environment of Claremont Court, and although her dementia prevents her from describing her experience it is clear in many other ways that she is comfortable and happy. I too, as a visiting relative, am always treated with kindness and courtesy by any member of staff that I meet. It has always been clear to me that there is a culture of care among all of the staff which must come from the very top. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Pauline W (Wife of Resident) published on 9 February 2021 Submitted via Website • Report • Pauline W is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 My husband was moved to Claremont Court Care Home from hospital in May last year during the pandemic, sadly he had to move alone as I wasn’t allowed to be with him. He seems to have settled in very well, I am extremely pleased with the care and compassion he has received. The staff are always very friendly and helpful when I call. I am kept informed and updated with everything related to his care. The manager and her assistants have been very supportive, I am extremely impressed with their knowledge and understanding of dementia care. I made a visit to Claremont Court in January last year before the pandemic and knew immediately that was where I wanted my husband to move to, they have more than lived up to my expectations. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Gillie G (Daughter of Resident) published on 9 February 2021 Submitted via Website • Report • Gillie G is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 In the many years my mother has resided at Claremont Court I have had every confidence that the management and staff have her best interests at heart. My mother is well settled and I wouldn’t dream of ever moving her, despite her being a distance from my home, but it was the best place I could find for her within 25 or so miles at the time I was looking. There were many other homes I visited but there were many I would not put her in for a number of reasons. The manager, the staff and the home were the place I had been searching for; the best place for my mother. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Fiona L (Daughter of Resident) published on 9 February 2021 Submitted via Website • Report • Fiona L is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.9 out of 5 I would not hesitate to recommend Claremont Court. The caring, attentive, proactive staff and professional administration team have provided my mother with the best home we could have hoped for. Information, updates and procedures during Covid have been well handled and presented. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Judy K (Niece of Resident) published on 8 February 2021 Submitted via Website • Report • Judy K is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 Amazing and dedicated staff, well organised. Lots of fun things going on for the residents. I am always kept updated if anything happens eg accidents or medication is changed. The care staff along with the entertainment staff and everyone behind the scenes work very hard. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from David P (Husband of Resident) published on 8 February 2021 Submitted via Website • Report • David P is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 All the carers and other staff at Claremont Court Care Home, without exception, have looked after my wife so lovingly ever since she became a resident. It hasn't been possible to visit her since before Christmas but I have had video calls every week since, which is important both for myself and I hope for my wife. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Debby J (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report • Debby J is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.9 out of 5 Fantastic care home. Amazing staff. I know my mother is well cared for. They go above and beyond for their residents and the activities are great. I cannot fault Claremont Court Care Home over the last two years. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from C C (Daughter of Resident) published on 2 June 2020 Submitted via Postal Card • Report • C C is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4 out of 5 Impressed with the flexibility and adaptability of the care home manager. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from A D (Wife of Resident) published on 18 May 2020 Submitted via Postal Card • Report • A D is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.7 out of 5 Claremont Court took my husband for respite care after one care home had refused to have him, and another had thrown him out after six days. I immediately realised that he was not the most difficult resident there. Thanks to new medication and the excellent care, after a month I took him home calm, lucid and happy. He enjoyed the many activities. I was impressed by the wonderful way the staff handled very mentally ill people. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from C S (Daughter of Resident) published on 7 April 2020 Submitted via Postal Card • Report • C S is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 Mum loved being in the care home. She not only felt safe, but also valued. She loved the food and all the activities. They even had her knitting years after she had stopped. I felt that I could enjoy my holiday knowing she was wll looked after and happy. Thank you Claremont. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from B L (Son of Resident) published on 2 April 2020 Submitted via Postal Card • Report • B L is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 Well cared for, understanding, very attentive to all their needs. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from S T (Daughter of Resident) published on 31 March 2020 Submitted via Postal Card • Report • S T is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 5 out of 5 My mother has dementia and Claremont Court have taken her in with so much love and kindness, I cannot fault them in anyway, my heart was breaking but they have taken so much stress away from me. It's so clean and fresh inside, and everyone smiles, they plan and do so much with everyone there. Thank you so much. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Review from Lisa (Great-Niece of Resident) published on 30 March 2020 Submitted via Website • Report • Lisa is Extremely Likely to recommend Claremont Court Care Home. Average Rating: Average rating 4.9 out of 5 My aunt was moved to Claremont after having a number of falls and her dementia deteriorated. In Claremont we know she is well looked after and is safe which is a huge relief. Claremont provides excellent food and there are always activities going on. Claremont understands the needs that are required for each individual. Since being in Claremont my aunt's behaviour has calmed down and she is more settled. As for us it's nice we can visit anytime and are felt welcomed. Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money 1 2 3 4 Next Total of 61, showing 1-20 Performance Care Quality Commission (CQC) Rating Overall Good Caring Good Effective Good Responsive Good Safe Good Well-led Good Click for key Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report Bed Vacancies Please Contact Us for Latest Vacancies Awards / Recognitions (11) Platinum Award, National Gold Standards Framework (GSF) Recipient: Claremont Court Care Home Date: Friday 12 Nov 2021 More details 2021 Great British Care Awards Finalist – Care Employer Recipient: Carebase Ltd Date: Thursday 14 Oct 2021 More details 2021 Great British Care Awards Winner - Covid Hero Recipient: Claremont Court Care Home Date: Friday 27 Aug 2021 More details Show More Awards / Recognitions News (4) & Events (0) News (4) & Upcoming Events (0) Previous Events (4) News Claremont court wins national award 12 Nov 2021 We are proud to have been awarded the national Gold Standards Framework (GSF) Platinum Award for our continued delivery of compassionate, high-quality palliative and end ...read full article Delighted to receive second dose of vaccine 22 Apr 2021 At Claremont Court we are proud to support the rollout of the COVID-19 vaccination in our home, boosting our existing safety measures and bringing a much-welcomed light at ...read full article CLAREMONT COURT PROUD TO SUPPORT ROLLOUT OF COVID VACCINE 12 Feb 2021 We are proud to support the rollout of the COVID-19 vaccination in our home, boosting our existing safety measures and bringing a much-welcomed light at the end of the tunnel. With ...read full article Show More News Upcoming Events There are no upcoming events for Claremont Court Care Home Meet the Team (1) Karen Byres Job Title: Home Manager Joined: 2014 Karen Byres, the Home Manager at Claremont Court has worked in care for over 25 years having started her career as a carer. Karen spent nine years working for another care home operator in the Guildford area as Registered Manager so has a wealth of experience in managing and leading established care homes. Prior to joining Claremont Court worked for two years improving care standards of a care home that was judged as ‘inadequate’ by the regulator, the Care Quality Commission (CQC) and led the home to achieve fully compliant status. Karen is NVQ qualified and holds the Registered Managers Award. In addition, Karen has been trained in supporting people living with Parkinson’s and Diabetes, as well as completing a course in ‘Attachment and Awareness in Dementia’ at the University of Southampton. Karen says: “I love working with the team at Claremont Court, who are dedicated to providing very personalised care to meet our residents unique needs. Every day at Claremont is heart warming.” Frequently Asked Questions about Claremont Court Care Home What types of Care is Claremont Court Care Home registered for? Alzheimer's is the registered (by the Care Quality Commission) category of Care. Learn More What additional types of Care does Claremont Court Care Home provide? Own GP if required, Palliative Care & Respite Care are other types of care provided. Learn More How many Rooms does Claremont Court Care Home have? There are 57 Single Rooms, all with en-suite facilities. Learn More What are the Facilities & Services at Claremont Court Care Home? Own GP if required, Palliative Care & Respite Care are some of the Facilities & Services. Learn More How far is Claremont Court Care Home to the centre of Guildford? 1.4 mile(s) as the crow flies, distance by road may be significantly further. Care Search Care Homes Extra Care Housing Adult Day Care Centres Mental Health Hospitals Groups Awards Submit a Review Care Advice Care Advice Overview Fees Advice Who Pays for What Job Search Jobs Register CV Jobs Advice Industry Resources Products & Services Care Home For Sale Training Courses News & Events My Account Account Care Seekers My Folder My Saved Folders Recently Viewed Care Homes Job Seekers My Jobs Folder My Saved Job Folder Recently Viewed Jobs carehome.co.uk About carehome.co.uk Promote your Care Home Promote your Products/Services to Care Homes Support Centre for Care Providers TERMS & CONDITIONS PRIVACY POLICY & COOKIES © 2021 CAREHOME.CO.UK