The Winter Fairies | -20% from 1 art., -30% from 2 art. and -10% extra. from 3 art. * with code FEE A free totebag from 200 € of purchase * 0 Refund policy Refund policy How do I return a product and what time frame do I have? To return the ordered products to us, you have thirty (30) working days from the date of receipt of your order. The products must be returned in their original packaging, with their label and any accessories, only items returned in their original condition will be accepted and reimbursed. It is not possible to return your order in store. If you have a customer account, log in and make your return request using the form available in your customer area - "My orders" section - Click on the "Make a return" link. No return will be accepted without the duly completed return form. If you made your order without a customer account, you can make your return request by creating an account now. When creating your account, your order history will be displayed in your customer area - "My orders" section - Click on the "Make a return" link. No return will be accepted without the duly completed return form. For orders delivered in Metropolitan France, paste the Colissimo return label available in your customer area - "My orders" section - Click on the "Edit a return label" link For international deliveries, the parcel is returned at your expense, with parcel tracking at the following address: La Fée Maraboutée - Returns department - 3 chemin de la chapelle 42300 MABLY (France) How much does it cost me to return a product? Returns are free for any order placed in mainland France. To proceed with the return, stick the Colissimo return label provided in your package and drop off your package at the post office. For any return following an order in the French overseas departments and territories, in Europe, or in the United Kingdom, the return costs are your responsibility. We will also refund your order. Dans le cas où le retour est dû à une erreur de notre part, bien entendu les frais de réexpédition seront intégralement remboursés sur justificatif. Par quel moyen de paiement suis-je remboursé ? Votre remboursement sera effectué sur la carte bancaire utilisée pour le règlement par recréditation de celle-ci sous le libellé « lafeemaraboutee.fr », via notre partenaire de paiement Adyen, et ce sous 30 jours à partir de la date du retour du colis. LIVRAISON OFFERTE à partir de 110€ RETOURS OFFERTS 30 jours pour changer d’avis PAIEMENT SECURISE 3 X sans frais dès 200€ d’achat et paiement à 30J NOUS CONTACTER au 04 77 23 69 89 du lundi au vendredi 8h30-12h30 ﻿et 13h30-17h NEWSLETTER Restez informé(e) de nos bons plans et nouveautés FR - EUR EN - EUR SOCIAL NETWORKS COLLECTIONS Dresses Sweaters Vests Jackets Coats Shirts & blouses Tops & T-shirts Skirts & shorts Pants Combinations Accessories HELP & CONTACTS Delivery & Return Tracking control Faq Contact us Size guide E-reservation Personalized fitting service * Conditions of current offers PAYMENTS DELIVERY Sitemap CGV Legal Notice Recruitment Secure payment Privacy Policy Terms of use Refund Policy Configure cookies We use cookies, including third-party cookies, for the purposes of operation, statistical analysis, personalization of your experience, in order to offer you targeted content adapted to your centers of interest and to analyze the performance of our advertising campaigns. . For more information, please read our cookie policy. For any questions about cookies, please contact us. I accept Cookie settings Continue without accepting