Search Menu Contact Caring Homes is an independent national network of residential, nursing and dementia homes providing person-centred care. We are a family business, established in 1994 by Helena and Paul Jeffery. Everything we do is directed by the needs of the individuals we care for and their families. Last year we helped over 5,000 families find the right care with free advice on anything from funding to finding the right home. Get in touch to discuss your situation. We can help with advice on paying for care, how funding works and we can search all our homes near you as well as book an appointment to meet the Home Manager. Interested in one of our homes, a career with us or simply want to find out more about our business? Post, email or phone us today for an answer to your question. Caring Homes Head Office Bradbury House, 830 The Crescent Colchester Essex CO4 9YQ United Kingdom Opening hours: 9am-5pm Monday -Friday Frequently asked questions We understand that you may have many questions when you or a loved one are considering a care home. Our helpful and knowledgeable team are here to offer you free advice on finding the right home, care types and funding advice. Click here to read more. Customers Contact each of our care homes directly here or call our customer helpline. Calls may be recorded for quality and training purposes. Freephone 0808 169 8661 Send us a message Recruitment and Careers If you are considering a career with Caring Homes, we would be delighted to talk to you. We have a wide range of homes, roles and locations. Careers site Partners and Suppliers If you are currently providing services or supplies to us and would like to talk to us please contact the home you supply directly. Due to the volume of contacts we receive, we are not always able to respond to speculative supplier approaches. Freephone 0808 169 8661 Send us a message Accounts Payable If you need to talk to us about a payment you are expecting to be made to you as a supplier then please call 01206 224 100. Customer Service Feedback We want to hear your feedback, so please let us know about your experience Freephone 0808 169 8661 Send us a message Media and Press Office If you are a journalist and have a media enquiry please call our Press Office on 0808 223 5359 Contacting Caring Homes Managing Director Compliments and Complaints Our aim is to deliver high quality services with a great experience. From time to time, things don’t go quite so smoothly and so I really appreciate hearing from you regarding what we did right and what we could be doing better. Please email me personally at traceyfletcher-ray@caringhomes.org Any questions? Call us free 24 hours a day, 7 days a week. Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in. We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you. 0808 169 8661 FREEPHONE Send us a message Caring Homes Head Office Bradbury House, 830 The Crescent Colchester Essex CO4 9YQ United Kingdom FAQs Gender Pay Gap Statement Accessibility Anti-Slavery Statement Privacy Policy Privacy Policy (Jersey) Care Homes by Town Care Homes by County © 2021 Caring Homes Enquire now 0808 169 8661