REQUEST SERVICE FROM THE MOBILE APP OR T3 FLEET NEED EQUIPMENT SERVICE? REQUEST SERVICE Is Your EquipmentShare Rental Needing Repair/Service? If a rental asset isn't operating as it should, a service request can instantly be submitted from the mobile EquipmentShare app. After the service is requested, a Work Order is created from the T3 system, and a service technician will contact you soon to schedule a visit and determine the next steps. You also have the option to call the closest EquipmentShare branch/service department from the Rent app. From the Rent app, select My Rentals across the bottom navigation or from the main dashboard. Select the On-Rent category across the top. Locate the rental that requires servicing and select Submit Service Request or Call to Schedule Service. Or, you can also Request Service on a Rental by logging into T3 Fleet, where you have insight and access to your entire fleet. Read the service request documentation. If you are experiencing login issues, please click on the blue customer support chat icon on the right hand side of this website or call your sales representative. You can also call 1-888-80-RENTS and a specialist can help. Other Technology Issues? Visit the Help Center to help troubleshoot common issues. Use our handy blue customer support chat icon (located on the right hand side of this website). Our typical response time is under 5 minutes during normal business hours, 7 a.m. - 7 p.m. REQUEST SERVICE Asset ID Asset Type Customer Info Customer Name* Customer Phone* Job (Equipment) Location Address* City* Nearest Branch Location* Select a location Abilene Albuquerque Amarillo Ardmore Ascend CHB Ascend CMT Atlanta Atlanta - P&P Baltimore Baton Rouge Baton Rouge - Industrial Tooling Baton Rouge - XOM Baytown Baytown - Industrial Tooling Baytown - XOM Beaumont Beaumont - Industrial Tooling Beaumont - P&P Beaumont - XOM Birmingham Boise Camden Carlsbad Casper Charleston Chattanooga Chula Vista (San Diego) Cincinnati Columbia Columbus Corpus Christi Corpus Christi - P&P Denver Dilley El Dorado El Paso Formosa PC Fort Lupton Ft. Worth Ft. Worth South (Benbrook) Gallup Garden City Grand Prairie (Dallas) Houston (Southwest) Hutto (Austin) Indianapolis Jacksonville Jacksonville - P&P Joplin Kansas City Kenedy Lake Charles Las Vegas Little Rock Los Angeles (Fontana) Louisville Lubbock Midland Milwaukee Minneapolis Mobile Mobile - P&P Monroe Muskegon Nashville Nashville - P&P Newark New Orleans Norfolk Oklahoma City Olive Branch (Memphis) Orlando Pasadena Pasco Phoenix Pine Bluff Pittsburgh Portland Reno Richmond Sacramento Salt Lake City San Antonio Savannah Seattle Shreveport Spokane Springdale Springfield Stafford Tomball Topeka Tucson Tulsa Tyler Victoria Victoria - Industrial Tooling Weldon Spring (St Louis) Wichita Yuma Service Issue* Requester Contact Info Name* Email* RESOURCES T3 Product Updates Newsroom Case Studies Industry Insights Blog TECHNOLOGY Brochure Device Specs Help Center Download Apps RENT Find a Rental Yard Browse Rental Equipment Rental Protection Plan Disaster Response BUY Find a Dealer Browse Used Equipment Buy Equipment Parts COMPANY Our Story Our Culture Careers Hiring Veterans Disaster Response SERVICE Request Service 1-888-80-RENTS © 2021 EquipmentShare TERMS PRIVACY CONTACT US COMMERCIAL CREDIT APPLICATION Hiring Nationwide - Find Your Calling By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information. DENY ACCEPT ALL