Moving home Anti-Social Behaviour Rent Direct Debit Paying Your Rent Online Rent Arrears Rent Restructuring Explained Where does my rent go? Changes to benefits Repairs & Maintenance Supported housing Advice and Support L&Q Tenancies Homeowners Right to buy your L&Q home Lodgers and Subtenants Log-in Register Services for Residents Your Home Rent Rent Rent charges The type of rent you pay and how it is set will reflect when you became an L&Q tenant and the size of your home. To help, we have some key information on the different types of rent you may be charged and how we calculate your rent: Affordable Rent Assured (Target) Rent Fair Rent Paying rent Paying the rent is one of the most important parts of your tenancy with us. The money we collect from rents goes to pay for the services that we provide for you. We ask that you set up a direct debit to pay your rent. This is a convenient and effective way of ensuring your rent is paid on time. Housing benefit If you are unemployed or on a low income you may be entitled to financial help to pay your rent. To make sure you are getting what you are entitled to contact your local benefits office, Job Centre or Citizen Advice Bureau. You can also check your entitlement by logging on to our: Free welfare reform calculator Free online benefits calculator Even if you receive housing benefit you must pay your full rent in advance. This is also the case if part of your rent is paid by housing benefit. As housing benefit is paid in arrears we recommend you pay £3.65 per week (£15.87 per month) from April 2014 to gradually bring your account into line. To apply for housing benefit you must make an appointment with the local council's housing benefit office immediately or submit a completed housing benefit form in person - and always get a receipt for your application which must be sent to your L&Q revenue officer within 7 days. When you apply you will have to show: Your signed tenancy agreement Proof of Income Support and other benefits and/or The last five weeks pay slips or the last two months if you are paid monthly Your National Insurance number Proof of your identity (passport or birth certificate) Bank or building society statements Proof of income or attendance at school/ college of anyone else in your household. The above information must be provided to the housing benefit department immediately so that your claim can be processed without delay. You must also: Regularly check the progress of your claim. Regular contact will make sure your claim is processed speedily Provide any information asked for by the housing benefit office immediately Let the housing benefit office and your revenue officer know straight away of any changes in your finances or household Frequently asked questions about rent and service charges We've put together some answers to frequently asked questions about rent and service charges in our tips and advice section. Anti-Social Behaviour Moving home Rent Repairs & Maintenance Supported housing Advice and Support L&Q Tenancies Homeowners Right to buy your L&Q home Lodgers and Subtenants Resident Involvement Comments and Complaints Working at L&Q Information for Applicants News Press Releases Creating Places E-News Urban Regeneration Events Blogs Media Contacts Video Library Financial statements Corporate responsibility Openness and Transparency History of L&Q Publications Our Values & Our People Quick Facts Where L&Q Works L&Q Standards Investing in neighbourhoods Our awards Translations Our Offices and Community Centres Contact L&Q Direct How do I get an L&Q home How we are organised Twitter Facebook Business enquiries Claiming compensation against L&Q © 2014 L&Q Global home About L&Q Contact us Staff log-in Site-map Privacy policy Accessibility Media centre Back to top Site by Red Ant