MENU E.R. Snell Contractor, Inc. 770 985-0600 Claims Claim Response Letter Dear Sir or Madam: E.R. Snell Contractor, Inc. (hereinafter referred to as the “Company”) is in receipt of your claim for damage. Please be advised that the Company investigates all claims for damage and considers or addresses only those which arise out of negligence or misconduct on the part of the Company based on the information provided. This letter sets out basic information for your review as well as information you are required to submit in order for your claim to be properly processed. If the Company does not receive all the information requested within sixty (60) days from the date of this letter, the claim will be closed for lack of response. Pursuant to the contract between GDOT and the Company, specifically Specification 107.13.A, the Company is only responsible for damage or injury to property that occurs during the performance of the work required under the contract that is a result from any act, omission, neglect or misconduct by the Company. Also pursuant to the contract, the Company has the right to request information to insure the damage for which compensation is being sought occurred as a result of the Company’s act, omission, neglect or misconduct in its manner or method of executing the work required. Neither GDOT nor the Company has any responsibility for damage claims that arise due to normal road hazards. The company is not responsible for damages due to pre-existing road conditions, i.e. potholes, to low profile tires and wheels as they are known to be more prone to damage and flats from hitting potholes, curbs and normal variations in pavement surfaces because there is less tire to absorb the impact before the rim(s) is damaged. For your information only, please refer to this video. The most rapid method of receiving compensation for claimed damages is to refer this claim to your insurance carrier. Your insurance carrier can settle any claim and then subrogate the cost to responsible parties who may be identified from an investigation by your insurance carrier. You may expedite submission and consideration of your claim by accessing an electronic version of the Work Zone Report at www.ersnell.com. Click on the “Contact Us” tab in the upper right hand corner of the web page and scroll down to “Incident Report.” You may email digital color photos, required claim documents (see list below) and the completed Work Zone Report to claims@ersnell.com. If you do not have access to a computer or email, you can mail the required documents and photographs to E.R. Snell Contractor, Inc., ATTN: Claims Department, Post Office Box 306, Snellville, Georgia 30078. All requested information MUST be submitted before your claim can be processed. Required Claim Documents If the alleged damage is to a MOTOR VEHICLE, please send the following information: Copy of Proof of Ownership (E.g. Registration); Color photographs of area damaged on vehicle; Color photographs of all four (4) sides of the vehicle, including the tag area; Color photographs of the location the alleged incident occurred; Map indicating exact location where the alleged incident occurred (please indicate which lane and direction of travel with distance to nearest intersection or mile marker); Copy of two (2) estimates for repair OR paid repair invoices; Color photographs of all damaged parts replaced; and Copy of police or incident report from local or area law enforcement If the alleged damage is to a BUILDING OR PROPERTY, please send the following information: Copy of Proof of Ownership (E.g. deed or property tax record); Color photographs of area damaged; Copy of property plat or survey map indicating exact location where alleged damage occurred; and Copy of two (2) estimate for repair; and If the alleged damage is due to vibration or ground movement, please send the following: Structural analysis of the building by a certified professional structural engineer; and Seismic analysis of the source of the vibration and/or ground movement. Please be advised that in the State of Georgia, any person who knowingly makes any claim for the proceeds of any insurance policy with the intent to defraud or deceive any insurer with any false, incomplete, or misleading information is guilty of insurance fraud which is a felony offense punishable by up to a $10,000.00 fine and ten (10) years imprisonment or both. (See O.C.G.A. §33-1-9) Sincerely, Claims Department claims@ersnell.com Work Zone Incident and Property Damage Report All claims must be submitted in writing or via the form below. We will not consider any verbal claims. No claim will be considered if this form is not completed with the requested information. This form is to be completed by the person reporting the property damage and mailed to the address below: E.R. Snell Contractor, Inc. Attn: Safety Department P.O. Box 306 1785 Oak Road Snellville, GA 30078 Contact Information Name* First Last Address* Street Address Address Line 2 City Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Armed Forces Americas Armed Forces Europe Armed Forces Pacific State ZIP Code Email Address* Phone (Day)* Phone (Evening) Incident Date & Time Information Date incident occurred* MM slash DD slash YYYY Date incident reported* MM slash DD slash YYYY Time incident occurred* : Hours Minutes AM PM Incident Location Street Name, Hwy Name, and City Which lane and direction of travel Distance in relation to nearest intersection Property Damaged List or describe property damaged (house, yard, or other property) Vehicle Damaged Year Make Model VIN Number Tag Number Cause of the Incident What caused the damage: (something in the roadway, a piece of equipment, or the construction in general)* Upload photos of scene, damage, etc* Drop files here or Select files Accepted file types: jpg, tiff, png, pdf, gif, Max. file size: 20 MB. Police Information Was a police report written?* Yes No Did you Contact any E.R. Snell Employee at the site of incident?* Yes No Description Description of how incident occurred* CAPTCHA Download Claims Documents Name Downloads Version Owner Last Modified Rating Claim Response Letter 1388 downloads 1.0 Tony Price 27-07-2017 10:30 Incident Report 2257 downloads 1.0 Tony Price 27-07-2017 10:30 Company Locations Services Projects Join Us Claims Subcontractors News Contact Us © 2021 Copyright E.R. Snell Contractor, Inc. Privacy Policy Terms of Use Log in Developed by Black Bear Design