Home About Us Services Questions? Contact Us Apply Online View your claims online CID (Username) Postcode Frequently Asked Questions How long does a claim take? I haven't heard anything for a while, do I need to do anything? Can anyone make a claim? What is your success rate? How do I contact you? Can I check my claim status online? 1. How long does a claim take? Each claim is different, and we can't provide an exact timescale for how long your claim would take. Some claims can be completed within a couple of weeks, however the typical time period is eight to twelve weeks. 2. I haven't heard anything for a while, do I need to do anything? Generally no, if we require any information from you, we will contact you. We keep you updated on the status of your claim via text message and e-mail, so if you have changed your mobile number or e-mail address please let us know immediately. You can track the status of your claim online by using the login link to the left. You can also ring us on 0333 344 3440. 3. Can anyone make a claim? The Financial Regulator has been fining PPI providers over the past few years for systematic mis-selling of Payment Protection Insurance policies. Some of the biggest players in this industry (Lloyds TSB, Barclays, RBS) have been found in favour of the claimant by the Ombudsman Service. If you have been sold a Payment Protection Insurance policy, there is a high chance that you were not treated fairly by the provider, and therefore the policy may well have been mis-sold. You can call us on 0333 344 3440 to find out whether you have reason to complain 4. What is your success rate? The outcome of your claim depends on your particular circumstances. Even if your provider rejects your complaint in the first instance, if you have a valid claim we will pass your case to the Financial Ombudsman Service, who has found 90% of complaints in favour of the claimant. 5. How do I contact you? You can find all the methods you can contact us by clicking here 6. Can I check my claim status online? When you signed up to our service you would have been provided with a Customer ID (CID). Simply enter that six digit number on the left-hand side, together with your postcode and you can track the status of your claim online. If you've lost your CID, simply give us a call on 0333 344 3440 and we will provide you the information over the phone. Subscribe to our Newsletter Email Address First Name Last Name Main Navigation: Home About Us Services Frequently Asked Questions Contact Us Company Information: Registered Company Address 86 Deansgate Manchester M3 2ER Registered Company No. 06880392 © Copyright Help Your Claim Ltd 2009 - 2013.