SEARCH Main: 717-761-5530 Online Bill Pay Request Appointment COMMON QUESTIONS Home / For Patients / Common Questions Billing & Insurance Braces & Orthotics Appointments & Doctors Why do we have to send the medical bill to my auto insurance carrier when the accident was not my fault? Medical benefits are paid by your own auto insurance carrier regardless of fault.I don’t have auto insurance and I was a passenger in car during the accident. Who do you bill? If you are not the named insured, but live with a relative who has an auto insurance policy, your medical bills are paid under that policy.If I’m being seen for an auto injury, do I pay a co-pay or deductible? There are no co-pays or deductibles for auto-related medical bills.I was getting into my car and slipped. Why does this have to go under my auto insurance and will my premium rates increase? Auto accidents or injuries are defined as the following: all injures from the maintenance or use of a motor vehicle, accidents that occur while getting in or out of a motor vehicle, pedestrians struck by a motor vehicle. Your auto premium may increase as the result of filing a medical loss, but it is best to check with your insurance agent about the specifics of your policy.How do I know if my treatment is for a work related injury that has been developing over the past 6 months? A workers’ compensation injury may be caused by a specific injury or repetitive trauma over a period of time.My work injury aggravated a pre-existing condition, do I still file this under workers’ compensation? Yes.If my workers’ compensation claim is denied, who pays the bill? If your claim is denied, we bill your private health insurance carrier with a copy of the workers’ compensation denial.Do you call my workers’ compensation carrier to get my surgery pre-certified? There is no precertification for workers’ compensation in Pennsylvania, but we do precertify workers’ compensation for federal employees.Do you accept my health insurance? You can view a list of participating insurance companies here.How can I pay? You can pay by check, cash, credit card or CareCredit.Do you offer Online Bill Payments? Yes. OIP offers patients the ability to pay their statements online. To make a payment online, please click here to visit OIP’s Online Bill Payment service page.Do you offer refunds for payments made through your Online Bill Payment service? No. Due to the nature of services rendered to patients, the Orthopedic Institute of Pennsylvania is not able to provide refunds per money paid via our online payment service.I have a question about my statement, who can I speak with? For comments/questions regarding a statement that you received from us, please call us at 1-800-834-4020, option 3. Our Providers From the reception desk to nurses and physicians, you have more than exceeded our expectations. Previous ADAM M. BUERK, D.O. READ FULL BIO RAYMOND E. DAHL, D.O. READ FULL BIO Next View All of Our Providers Help Is Available at OIP Our staff is dedicated to making a difference in the lives of our patients. Request an Appointment Previous I just wanted to take the time to say thank you for your excellent bedside manner and congeniality yesterday. You may not realize how good I felt after leaving your office, regardless of how quickly the steroid injection worked (And it did work very well). This morning I am walking normally, and feel ready to resume my workouts. But it is not the mechanics of your visit that impressed me the most. It was your upbeat attitude and friendly demeanor toward me that was so refreshing! -Anonymous Next Let us know how we are doing - Complete Our Patient Survey ABOUT OIP Home Our Providers For Patients Services Locations About OIP PATIENTS Patient Portal Online Bill Pay OIP TEAM OIP Team Portal Join Our Team AFFILIATIONS CONTACT Main: 717-761-5530 717-901-9150 Toll-Free: 800-834-4020 Fax Number: 717-737-7197 Orthopedic Injury Clinic: 855-OUCH-OIP (855-682-4647) MRI: 717-920-8830 SitemapSite CreditsTerms & ConditionsPrivacy and Compliance NoticeNon-Discrimination Notice Copyright © 1971 - 2021 Orthopedic Institute of Pennsylvania. All Rights Reserved. IMPORTANT MESSAGE: If you are ill, please reschedule your appointment. Click here for more information about our response to COVID-19. +