Follow us: hu Improving life after brain injury Need to talk? 0808 800 2244 Donate Home About brain injury Further information Legal advice Headway personal injur... Headway personal injury lawyers code of conduct Each of the solicitors featured in this Directory has agreed to work within the Headway Personal Injury Lawyers Code of Conduct. This is to ensure that all legal firms included have the relevant experience in the field of brain injury and that anyone using the Headway Head Injury Solicitors Directory to choose a solicitor can have confidence in the quality and expertise of their chosen firm and its commitment to addressing their particular needs and circumstances. By signing up to the Code of Conduct the Personal Injury Lawyers (and their employees) included in the Headway Solicitors Directory: Should, when dealing with brain injury survivors/carers, conduct themselves in a manner, which upholds and enhances the reputation of Headway and other firms of solicitors featured in the Directory. Should not claim to have specialist skills or experience, which they do not possess. Should not put pressure on Headway Groups and Branches to endorse or recommend the services offered by the firm. Should provide brain injury survivors/carers with a free initial consultation to answer any questions they may have, provide them with appropriate information about the firm and to allow them to make an informed choice. Should not put undue pressure on brain injury survivors/carers to appoint the firm to act on their behalf and should recognise their right to consider other solicitors prior to making a decision about who should represent them. Should act in the best interests of the brain injury survivors/carers and not make excessive or unnecessary charges. Should keep themselves up to date with current law and undertake regular Headway training to help them fully understand the needs, issues and aspirations of brain injury survivors/carers. Should recognise that brain injury survivors/carers are often coping with extremely distressing circumstances and treat them with the respect and sensitivity required at such times. Should recognise their duty to avoid sexual, financial, emotional or any other form of client exploitation. In particular, they must not use their professional relationship to establish or pursue a sexual or improper emotional relationship with a brain injury survivor. Should respect the privacy and dignity of the brain injury survivors/ carers and not make unsolicited approaches within the hospital or other clinical settings, which might be interpreted as applying undue pressure on brain injury survivors/carers. Should avoid any situation in which their interests conflict with those of their client and, when necessary, should ensure that the client receives independent advice which will allow them to weigh up matters and exercise their own free will. Complaints and disclaimer Find out more In your area Find brain injury support in your area by searching our directory of local Headway groups and branches, specialist solicitors, approved care providers and charity shops. Find out more Related resources Claiming compensation after brain injury Our sponsors: Friends of Headway Individual membership Join/Renew Contact Us t: 0115 924 0800 e: enquiries@headway.org.uk Help us improve life after brain injury. Donate Improving life after brain injury 0808 800 2244 Call our free helpline 9am - 5pm, Monday to Friday. Or email helpline@headway.org.uk Join our online Community 27k Likes 25k Followers 3k Subscribers Privacy policy Cookies Terms & Conditions Accessibility Contact Us Resource centre Find a Headway Approved care providers Charity shops Fundraising comments, feedback and complaints Vacancies Join our mailing list Headway - the brain injury association is registered with the Charity Commission for England and Wales (Charity no. 1025852) and the Office of the Scottish Regulator (Charity no. SC 039992). Headway is a company limited by guarantee, registered in England no. 2346893. © Copyright Headway 2021 - Site designed and developed by MEDIAmaker By clicking 'Accept All Cookies’ you agree to the storing of cookies on your device. This will help us to offer the best possible experience and develop more of the information you need. Accept All Cookies Cookies Settings