THE PERFECT SHIPMENT® SERVICES CUSTOMER CARE ABOUT MEDIA CONTACT LOGIN GET QUOTE ALLIANCE SHIPPERS INC. PRIVACY POLICY Last Updated: August 24, 2020 Alliance Shippers Inc. and it’s affiliates (collectively “Alliance”) are committed to taking your privacy seriously. This Privacy Policy describes how we take your privacy seriously, and describes how we collect, use, disclose, share, store and otherwise process information, including Personal Information, that we obtain about you on this website and personal information that you submit to us, or that we collect via online fillable forms, email and other website services. “Personal Information” Means any unique information or set of information that could be used to identify or contact an individual such as the individual’s name, title, mailing address, email address, phone number, employer/profession, login information, password, device ID. “Non-personal Information” We may also collect information that is related to you but that does not personally identify you and is not personal or sensitive in nature. Non-personal information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information in order to remove or hide any personally indentifying information. Information Voluntarily Provided Alliance collects Personal Information about you in connection with accessing our website, such as email, phone number. We Do Not Use Cookies On Our Site Permitted Use of Personal Information and Other Information Your personal information and any other information obtained by Alliance may be used by Alliance at it’s discretion and is not shared with Alliance’s customers and vendors or any other third parties. Alliance will not rent or sell user information (including your Personal Information) to others. It may be necessary at times to disclose such information to third parties to facilitate Alliance as a transportation service provider. We use the information we collect about you to serve you and improve your experience. Some examples include responding to your requests, processing any order or requests, marketing and advertising, continuously evaluating and improving customer service and our online user experience, administer the careers portion of our website and process your application, to better understand how visitors use our website and products and services, to send communications to you, and other communications related to our business, including information about solutions we think may interest you. To comply with the law, a judicial proceeding, court order or a subpoena, or other legal processes, such as requests from public and governmental authorities or law enforcement, or to exercise our legal rights or defend against legal claims. Where we believe it is necessary to investigate, prevent to take action regarding illegal activities, suspected fraud, brand protections, situations involving any threats to the safety of any person, violations of our Terms of Use of this Policy, or as otherwise required by law. With our affiliates and subsidiaries worldwide. With third party vendors, service providers, contractors, or agents as required to perform specific purposes on our behalf. They have access to customer information to perform their jobs, but may not use it for other purposes. Disclosure of Personal Information for Business Purposes In connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Security Measures Taken to Protection Personal Information Security of all information is of utmost importance to us. We require that our third party vendors agree to keep all confidential information we share with them and use the information only to perform their obligations in the agreements we have in place with them. These third party vendors are expected to maintain privacy and security protections that are consistent with Alliance’s privacy and information security policies. We may disclose account and other personal information when we believe disclosure is necessary to comply with the law or to protect the rights, property or safety of Alliance, our users, our employees or others. This may include exchanging personal information with other companies and organizations for fraud protection and credit risk reduction. We implement physical, administrative and technical safeguards to protect your Personal Information from misuse, and unauthorized access, disclosure, alteration and destruction. Children’s Online Privacy Protection Act Compliance We do not collect any information from anyone under 13 years of age. Our site, products, and services are all directed to people who are over the age of 13. We request that individuals under the age of 13 not submit any personal information on the Website Data Retention Alliance retains user information for business purposes as long as Alliance deems it appropriate. Alliance will also retain user information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may also retain cached or archived copies of user information for a reasonable period of time. Regrettably there is no system or online transmission of data that is completely secure. We cannot guarantee the security of information transmitted to or through the App. To that end, Alliance will notify you of a data breach when Alliance determines that is reasonably necessary in accordance with applicable law Any transmission is at your own risk and Alliance expect that you will use appropriate security measures to protect your information. It is important for you to protect against unauthorized access to your computer and to your account. Be sure to log out of your account or to close your browser after you have visited our site. We cannot ensure or warrant the security of any Personal Information you provide to us. It is your responsibility to protect against unauthorized access to your user ID, password, phone number and computer, among other things. We are not responsible for any lost, stolen or compromised passwords or for any activity on your account via unauthorized password activity. You must notify Alliance immediately if you suspect that your password or ID has been compromised. How You Can Contact Us Please feel free to contact us with any comments you might have regarding the information practices described in this Policy You may write to us at Alliance Shippers Inc., 516 Sylvan Avenue, Englewood Cliffs, New Jersey 07632 attn: General Counsel, or email us at ____legal@alliance.com________. All complaints will be evaluated and a reply will be sent as soon as appropriate. You can exercise your rights of access and request corrections, suppression or deactivation of your Personal Information under applicable data protection laws by contacting us directly at the email address above, We make good faith efforts to honor reasonable requests to access, delete, update, suppress or correct your data. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Website for a period of time. Privacy Policy Update If we change this Privacy Policy, we will post those changes on this page and updated the “Last Updated” date above, which shall constitute the effective date of any changes we may to the Privacy Policy. We encourage you to visit this page on a regular basis. By using this website, or using any of our Services, you agree that your Personal Information will be handled as described in this Policy. Your use of our Website or Services and any dispute over privacy, are subject to this Policy and our Website Terms of Use including its applicable limitations on damages and the resolution of disputes. Alliance Terms of Use are incorporated by reference into this Policy. Your continued use of this Website following the effective date of any such changes constitutes your full acceptance of those changes. Privacy Policy for California Residents California “Shine the Light” Law Civil Code Section 1798.83 permits consumers who are California residents, to request and obtain from us, once a year, free of charge, information about the categories of Personal Information (as defined in the Shine the Light Law) if any, that we disclosed in the preceding calendar year to third parties for those third parties’ direct marketing services. Our disclosure requirements apply only if we share our consumer’s personal information with third parties to directly market their own products to those consumers, instead of assisting us with our own business. Alliance does not share personal information with third parties to directly market their own products. © 2021 ALLIANCE. ALL RIGHTS RESERVED CORPORATE HEADQUARTERS Alliance Shippers Inc. 516 Sylvan Avenue Englewood Cliffs, NJ 07632 1-201-227-0400 ALLIANCE. INTERNATIONAL 6615 E. Pacific Coast Hwy Suite 100 Long Beach, CA 90803 1-562-240-2200 PRIVACY POLICY CONTACT