PRODUCTS PROGRAMS RESOURCES CONTACT LOGIN LET’S TALK! Let's Talk! Your browser does not support the video tag. Attract, Engage, And Convert More Shoppers With People-Powered Messaging Solutions For Car Dealerships. Streamline communication across all channels and departments to enhance every area of the customer experience. Let's Talk! Could your online customer experience be costing you cold hard cash? We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation. With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients. Learn more about our managed messaging Messaging Enhancements & Engagement Products Get the most out of your online interactions with these additional tools. DataWise Analytics Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process. Learn More Guided Retailing We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales. Learn More Service Scheduling Concierge service appointments set by our CEEs average a 15% show rate lift and a $60 RO increase. So, let your service team concentrate on the onsite work, and we’ll handle the rest. Learn More Soft Credit Pulls Streamline your processes with QualiFi soft credit pulls that prime your sales team with customer finance details like FICO Scores and auto trade line information. Learn More Targeted Incentives Pop-ups aren’t perfect, but we perfected the pop-up. Our lead-generating tool, ActivTarget, uses behavioral data to ensure your offers reach the right people at the right time. Learn More Reputation Management AcceleRater helps you stay on top of feedback, enhances your rating across third-party sites, and gives your car dealership the reputation it deserves. (We can even manage it for you!) Learn More “Partnering with ActivEngage was a no-brainer for us. Their impeccable results, customer service, and long-standing presence in the industry back my confidence 100%.” Jeff Clark President, Social Dealer Backed by over 100 years of accumulated automotive expertise. See how our teams help yours. Your browser does not support the video tag. Leadership We understand what you need because we’ve been there, too. Our C-level executives have a combined century of automotive and dealership experience. Development We’ve got the resources of a large company, but the agility of a start-up. Our software is built in-house and ever-evolving to meet the needs of the industry. Training ActivEngage does what we do best because of our stellar training team. They ensure that every conversation is handled with empathy and potential sales are never overlooked. Engagement The backbone of our services are our Customer Engagement Experts. They create meaningful connections with shoppers while closing the gap to the sale and providing exceptional service. Support Our world-class client experience and support teams are at your service and are dedicating to answering your questions and making sure you’re at peak performance. Our Partners and Certified Programs OEM Co-Ops 1 2 3 Enroll in Your Co-Op Apply for Partnership “Knowing our customers are in trustworthy hands and are being given the most up-to-date information is a great feeling.” Emily Gatlin Marketing Director, Berger Chevrolet Learn More About ActivEngage with a Live Demo! ADDITIONAL RESOURCES eBooks Newsroom COVID-19 Why Your Dealership Needs a “No Bull” Messaging Provider If you work at a dealership or are in dealership marketing, you are without a doubt pummeled daily with vendor Read More An Excellent Customer Experience Needs the Human Element This article was originally created for Dealer Marketing Magazine by ActivEngage's COO, Carol Marshall. Think about the last time you Read More Attracting Local Car Shoppers & Service Customers with Solid SEO With car dealerships seemingly on every corner, you’ve got to make sure you’re leaning into every competitive advantage. This includes Read More Is Your Automotive Live Chat Provider Actually Providing? Based on the conversations we’ve seen over the past year and a half, it's clear that people are craving connection. Read More A Fixed-Ops Focus is Key in a Chip Shortage The recent semiconductor chip shortage has put quite a wrench in the cogs of automotive sales. But at the root Read More Digital Retailing is Not Just a Phase In this blog you will: Read about how prevalent digital retailing is in the modern market. See how car shoppers Read More How Car Dealerships Can Outpace Carvana In this blog, you will: See how Carvana has disrupted the automotive industry. Get insight as to where consumers stand Read More Responding to Customer Reviews in the Automotive Industry The year is 1999. The internet is young and still figuring out what it wants to be. E-Commerce is on Read More 1 2 3 … 16 Next » COVID-19 About Us Co-Ops Strategic Partnerships Work With Us Terms of Service Privacy Policy Press Kit Copyright © 2007-2021 ActivEngage, Inc. All rights reserved. Sales sales@activengage.com (888) 970.0177 Support support@activengage.com (888) 511.3555 Office 2701 Maitland Center Parkway Suite 300 Maitland, FL 32751 Main (800) 441.7779 Login Login Chat Console AcceleRater Want helpful resources, offers, and updates delivered to your inbox? Subscribe