All sites Information services For customers and suppliers Online store English About company Products and services Investors Suppliers Career Press center Social responsibility Contacts Products Services and services Quality assurance Information for clients How to buy Customer support Claim work Online services Rental schedules FAQ home → Products and services → Information for clients → Customer support → Customer Support Service Customer Support Service Customer Support Service Customer Service Support The Customer Technical Support Service (STPK) of PJSC Severstal was established in 2007, focusing on the experience of organizing similar divisions of the world's leading steel producers. In its work, STPK ensures close interaction with the company's clients, qualified support, and effective solutions to emerging technical problems in the shortest possible time. The tasks of the service include organizing work in the following areas: Forecasting and prevention of possible consumer problems when working with Severstal rolled metal products. Technical advice on the possibility of manufacturing the products required by the client, changing metallurgical and consumer properties, using rolled products for the production of products. Search and organization of development of new products with an attractive set of consumer properties for the client. Решение проблем, связанных с переработкой металла у клиента, организация разработки и контроль проведения корректирующих мероприятий, в том числе по претензиям и уведомлениям. Участие в совместных работах, направленных на снижение себестоимости продукции у клиентов, повышение эффективности производства. Организация работ, связанных с одобрением (омологацией) металлопроката «Северстали» при локализации производств иностранных компаний. Контакты Тел.: +7 (8202) 53−0900 Instagram Facebook ВКонтакте Одноклассники Twitter Youtube RSS О компании Обзор Бизнесы История компании Руководство Соответствие нормам и правилам Продукция и услуги Продукция Услуги и сервисы Гарантия качества Информация для клиентов Инвесторам Результаты и отчеты Корпоративное управление Информация для акционеров Облигации Раскрытие информации День инвестора Посещение мероприятий Календарь Frequently asked Questions Suppliers Electronic procurement Feedback Contacts Driving directions Career Career at Severstal Vacancies Students and graduates Professionals Terms Contact us Press center News archive Corporate style Photobank Contacts Social responsibility Our approach Main directions Programs and competitions Document library Contacts ... Phone: +7 (8202) 53 0900 Fax: +7 (8202) 53 0915 E-mail: severstal@severstal.com Subscribe to newsletter Personal data processing policy Found a bug? Let us know.