Blog Community ClickAppStore Language Login Contact Us Offering Industries Discovery Partners Services Company Services Overview Implementation Support Consulting Training Support What Makes Support with Us Unique When you buy our products, you become part of the ClickSoftware family. Our goal is to support your project, your company, and your business goals through the correct adaptation of our solution from start to finish. In order to do this, we have gathered a support team that loves what they do, and given them the green light to support these projects the way they know how – with ingenuity, flexibility and a hands-on methodology. It’s not just our wide variety of engineers, certified support engineers, subject matter experts and senior engineers that make us unique, but rather the way our engineers go about making each project special: What we LIKE What you GAIN To get involved in pre-implementation processes of the project A successful project from start to finish To offer lots of different working hours Support hours that are right for you Working alongside our customers on resolving issues Working hand-in-hand with support to resolve issues in real time To work hand-in-hand with IT managers Solve outstanding support calls on the spot To sit with dispatchers and review daily activities/operations Suggest ways to improve that are right for you A support engineer that is familiar with your project Someone that follows up on every detail and drives the calls, cases, requests for fixes Understand the changes that happen along the way Suggest best practices and training that can help along the way To perform regular maintenance activities Identify problems before they impact your business To write wiki pages with lots of information for our partners and customers You can find answers to problems at any time Customer Community Support Hotline Contact Us Support Documents Welcome to ClickSoftware Worldwide Support Proactive Management for a Reactive Business Driving Operational Excellence Learn more about our Services. Contact Us OFFERING Enterprise Mobile Workforce Management Small, Medium Business Offerings Service Apps on Salesforce Platform INDUSTRIES Communications Utilities Oil & Gas Insurance Capital Equipment Contact Centers Public Sector Computer and Office Equipment Home Services Home Healthcare Construction Retail Rail DISCOVERY Diagnose Explore Resources Gartner Magic Quadrant PARTNERS Overview Partner Directory Becoming a Partner Partner Program SERVICES Services Overview Implementation Support Consulting Training COMPANY Customer Success Events Press Release In the Media Investors About Us Connect Careers STAY ON TOP OF WHAT’S HAPPENING - SUBSCRIBE TO OUR BLOG OK Blog Contact Us ClickSoftware © 2014 All rights reserved / Website Terms of Use / Privacy Policy/ Cloud Service Privacy Policy/ Mobility Suite Privacy Policy