Microsoft Teams Solutions PBX Solutions Partners Resources About Us Contact Us FrontStage for MaxCloud A Complete, Integrated Omni-Channel Cloud Contact Center delivered as a Managed Service Engage your Customers using their Preferred Communications Channels leveraging the power of MaxCloud. Enrich your Customer’s Experience Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media) Empower your Agents FrontStage provides all of the tools required by your agents to interact with your customers quickly and efficiently Extend the Functionality of MaxCloud Native PBX integration delivers all interactions within a dedicated app, eliminating the need for a separate call processing platform. FrontStage For MaxCloud Overview Built on the Microsoft Bot Framework, deployed in Azure, and natively integrated with Microsoft Teams, CoreInteract is a key element in our customers’ Digital Transformation strategies. Drive improved customer experience engagement using your customers’ preferred communications channels. Gain new customer insights with comprehensive analytics and reporting. Boost productivity for employees whether they’re in the office or working from home. Improved Customer Experience Deliver a consistent customer experience across all voice and digital communications channels. Increased Agent Productivity A simple, integrated UI enables agents to respond to customer requests – quickly and efficiently. Gain Valuable Actionable Insights Performance driven data and analytics enable organizations to optimize the customer journey. Ready to find out more about FrontStage for MaxCloud? Learn More Contact Us Altigen Communications, Inc. 670 N McCarthy Blvd, Suite 200, Milpitas, CA 95035 sales@altigen.com +1 408-597-9000 +1 408-597-9020 Blog Partner Spotlight – Gracon Services November 11, 2021 Tech Talk – What is CoreInteract? October 22, 2021 Altigen’s CoreInteract vs Teams Call Queues October 7, 2021 Solutions CoreInteract FrontStage for Teams CoreRoute CoreAttendant © 2020 Altigen Communications, Inc. Copyright by Altigen Communications, Inc. All rights reserved. Live Chat