SERVICES OUR PHYSICIANS QUICKCARE TELEHEALTH LOCATIONS PATIENT SUPPORT NEWS 330-668-4040 BILL PAY MAKE APPOINTMENT PATIENT LOGIN Home / About Us / Non-Discrimination Statement Five-Star Overall Hospital Quality Certification Leadership and Board Members LeBron James Family Foundation Partnership Mission and Vision News Non-Discrimination Statement Staff Education CareChex DISCRIMINATION IS AGAINST THE LAW Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. (Crystal Clinic) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Crystal Clinic does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Crystal Clinic provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters; Written information in other formats (large print, audio, accessible electronic formats, other formats) Crystal Clinic provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact the Crystal Clinic Patient Experience Office Name: Jennifer Cerreto Mailing Address: 3925 Embassy Parkway, Suite 250H Akron, OH 44333 Telephone number: (330) 670-4078 Fax: (330) 668-2875 Email: JenniferCerreto@CrystalClinic.com If you believe that Crystal Clinic has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Crystal Clinic’s Patient Experience Office. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Crystal Clinic’s Patient Experience Office is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. Proficiency of Language Assistance Services English ATTENTION: Language assistance services, free of charge, are available to you. Call 1-800-481-3289. Español ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-481-3289 Oroomiffa XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1‐800‐603‐2340 繁體中文 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-481-3289 한국어 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-481-3289 번으로 전화해 주십시오. Deutsch ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-481-3289 Italiano ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-481-3289 ةيبرعلا ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم-1-800-481-3289 日本語 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。 1-800-481-3289 まで、お電話にてご連絡ください。 Deitsch (Pennsylvania Dutch) Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-481-3289 Nederlands AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-800-481-3289 Русский ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-481-3289 Українська УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-800-481-3289 Français ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-481-3289 Română ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-800-481-3289 TiếngViệt CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-481-3289 Nondiscrimination statement English Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Español Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. Oroomiffa Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. Seera hariiroo hawwaasummaa Fedeeraalaan wal qabatan sanyiidhaan, bifaan, dhiigaan, umriidhaan, hiri’ina qaamaan, yookiin koorniyaadhaan hin loogu. 繁體中文 Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. 遵守適用的聯邦民權法律規定，不因種族、膚色、民族血統、年齡、殘障 或性別而歧視任何人。 한국어 Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. 은(는) 관련 연방 공민권법을 준수하며 인종, 피부색, 출신 국가, 연령, 장애 또는 성별을 이유로 차별하지 않습니다. Deutsch Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. erfüllt geltenden bundesstaatliche Menschenrechtsgesetze und lehnt jegliche Diskriminierung aufgrund von Rasse, Hautfarbe, Herkunft, Alter, Behinderung oder Geschlecht ab. Italiano Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. è conforme a tutte le leggi federali vigenti in materia di diritti civili e non pone in essere discriminazioni sulla base di razza, colore, origine nazionale, età, disabilità o sesso. العربية یلتزم Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. بقوانین الحقوق المدنیة الفدرالیة المعمول بھا ولا یمیز على أساس العرق أو اللون أو الأصل الوطني أو السن أو الإعاقة أو الجنس. 日本語 Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. は適用される連邦公民権法を遵守し、人種、肌の色、出身国、 年齢、障害または性別に基づく差別をいたしません。 Deitsch (Pennsylvania Dutch) Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. iss willich, die Gsetze (federal civil rights) vun die Owwerichkeet zu folliche un duht alle Leit behandle in der seem Weg. Es macht nix aus, vun wellem Schtamm ebber beikummt, aus wellem Land die Voreldre kumme sinn, was fer en Elt ebber hot, eb ebber en Mann iss odder en Fraa, verkrippelt iss odder net. Nederlands Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. voldoet aan de geldende wettelijke bepalingen over burgerrechten en discrimineert niet op basis van ras, huidskleur, afkomst, leeftijd, handicap of geslacht Русский Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. соблюдает применимое федеральное законодательство в области гражданских прав и не допускает дискриминации по признакам расы, цвета кожи, национальной принадлежности, возраста, инвалидности или пола. Українська Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. дотримується чинних федеральних законів про цивільні права і не допускає дискримінації за ознакою раси, кольору шкіри, національного походження, віку, інвалідності чи статі. Français Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. respecte les lois fédérales en vigueur relatives aux droits civiques et ne pratique aucune discrimination basée sur la race, la couleur de peau, l'origine nationale, l'âge, le sexe ou un handicap. Română Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. se conformează legilor Federale privind drepturile civile și nu discriminează pe baza rasei, culorii, originii naționale, vârstei, dizabilităților sau sexului. TiếngViệt Crystal Clinic Orthopaedic Center and Crystal Clinic, Inc. tuân thủ luật dân quyền hiện hành của Liên bang và không phân biệt đối xử dựa trên chủng tộc, màu da, nguồn gốc quốc gia, độ tuổi, khuyết tật, hoặc giới tính. 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