Talk to us: 0161 837 3395 Bills & payments Home Help and support Bills & payments You’ll find further information on how to understand your bills, energy bill payments, available payment options, balance enquiries and what to do if you can’t afford your current bills. If you have a question about your bill, then please don’t hesitate to contact the Gazprom Energy team. Head over to our contact us page or drop us a line on 0161 837 3395. Bills & payments FAQs How to understand your bills Handy guides to help you understand your gas or electricity invoices. Find out more... How to check if your bill is correct Find out how to check the accuracy of your energy bill with our complete guide... Direct Debits Setting up a direct debit is easy and ensures hassle free monthly payments. Find out more... VAT on business energy Do you need to pay VAT on business gas and electricity? Find out here... Bills and payments FAQs FAQs about Billing, Payments and VAT. What are out of contract and deemed tariff rates? Here, we explain out of contract and deemed tariff rates, and offer impartial advice to help your business avoid unexpected energy costs. Business gas: understanding ratchet charges Stay in control of your business energy with Gazprom Energy’s handy guide to ratchet charges and how to avoid them. How are business rates calculated? Business rates apply to any organisation operating in non-domestic, commercial premises. We'll show you how to work them out below. What is the Climate Change Levy (CCL)? Find what the Climate Change Levy is, who it applies to and how it affects your business with our resource page. Financial difficulty Find out what you should do if you're worried about paying your business energy bills Country United Kingdom QUICK LINKS Business Energy Business Gas Business Electricity Sustainability Case studies LEGAL INFORMATION Terms & Conditions Privacy policy Website terms of use Cookie policy Slavery and human trafficking statement COVID-19 risk assessment HELP AND SUPPORT Bills & payments Meter readings Moving premises Contact us Emergencies GAZPROM ENERGY IN EUROPE France Nederland FOLLOW US © 2021 Gazprom Marketing & Trading Retail Ltd trading as Gazprom Energy Registered in England | Registered Address: 20 Triton Street, London, NW1 3BF | Company Number: 03904624 | VAT Number: GB927405129 Cookies on this site We use cookies to make our site work. We'd also like to set optional cookies to analyse how our site is being used and to customise content. To consent to our use of all cookies please select "Accept cookies". To find out more or to manage preferences please select "Cookie settings". Accept cookiesCookie settings