English Home Integrated Multichannel Shielding Shielding A fast track to keep your customers aboard, happy and loyal Driven by Predictive Analytics that triggers proactive interactions with customers, using integrated multichannel to provide better customer experience, which focuses on avoiding the churn risk and keeping a long-term relationship. Benefits NPS Customers feel taken care of by the brand. Control Better budget control, proactively offering discounts, gifts and promotions. Churn reduction Anticipating the churn risk, as well as overall complaints. Differential Use of Data Science to evaluate and define the best offer and argumentation. Use of AI/Cognitive capabilities, such as Semantic Engine to capture churn contexts. Volume flexibility and low investment for non-massive operations. 40 % increase in closing contracts 40 % effective contacting decision-makers 85 % compliance in contractual agreements See how this solution works in practice. Contact us COVID-19 Hotline Equitable Vaccination Distribution & Scheduling. View More More service productivity Automated responses reduced response time, increasing customer satisfaction. View More Online onboarding Partnership between Riot Games and Atento was implemented 100% remotely View More Articles Atento ganador premios CCN Fenix 2021 View More Video: Fireside Chat with Five9 View More Why work at home agent processes must be secure View More Atento Logo We are Atento Press Room Atento around the world Social Commitment Insights Investor Relations Legal Advice Privacy Policy Twitter Linkedin Twitter Linkedin This website uses its own and third party cookies to analyze visits to our website, by compiling the necessary data to improve browsing, manage users’ preferences and to offer the most relevant content in relation to your preference, generated based on your browsing patterns. To get more info click on our Cookies Polices. Cookie settingsACCEPT