Visit Financial Professionals site Log In Help Center Home Products Education About Us Policy Servicing Forms We want to make your experience with Brighthouse Financial a positive one. By working to continually improve our service, we hope to meet your needs quickly and to your complete satisfaction. Because we have a number of policy servicing forms (e.g., Name or Address Change, Beneficiary Change, Death Claim, etc.), please contact our Customer Service Center at the numbers below to obtain the appropriate form to complete your request. To ensure faster service, please have your annuity contract number or life insurance policy number ready. Annuity Contract Servicing: (800) 882-1292 Life Insurance Policy Servicing: Brighthouse SmartCare Hybrid LTC and Brighthouse SimplySelect Term policies: (800) 882-1292 All Other Life Insurance Products: (800) 638-5000 Individual Long Term Care Claims: (877) 582-7767 You can also contact your financial professional who can help you get the appropriate form. Need Help? Visit our Support Center About Us Investor Relations Newsroom Careers Supplier Program Connect with Us Facebook Twitter LinkedIn YouTube Accessibility Manage Your Preferences Unclaimed Policy Finder Privacy Statement Terms of Use For Victims of Domestic Violence Fraud Reporting © 2021 Brighthouse Financial, Inc. Brighthouse Financial® and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (“Brighthouse Financial”). Variable products are distributed by Brighthouse Securities, LLC (member FINRA). All are Brighthouse Financial affiliated companies. In this material, the terms “advisor” and “financial advisor” are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice.