Company How We Help Industries Locations Careers Resources Contact SYKES is now part of Sitel Group®. Visit www.sitel.com for more information. BLOG We provide holistic solutions that drive innovation, ROI, and above all, customer engagement and loyalty. Using Channels as a Point of Escalation August 11, 2021 UNCATEGORIZED Using Channels as a Point of Escalation August 11, 2021 UNCATEGORIZED Choosing The Right Contact Channel – A Balancing Act For Brands August 09, 2021 DIVERSITY, EQUITY, & INCLUSION Celebrating International Women’s Day 2021 at SYKES March 03, 2021 CONTACT CENTER OPERATIONS Cloud Contact Platforms, the Beginning of the Journey That Gets You One Step Closer February 24, 2021 DIVERSITY, EQUITY, & INCLUSION Black History Month: Sharing Stories of Bravery & Perseverance February 22, 2021 DIVERSITY, EQUITY, & INCLUSION Black History Month: Recognizing the Unheralded Contributors Then & Now February 10, 2021 FINANCIAL SERVICES Mobile Wallet Adoption Gaining Steam with Gen Z — But Has Miles to Go November 09, 2020 HEALTHCARE 2020 Consumer Survey Insights: Medicare Enrollment Decisions October 23, 2020 FINANCIAL SERVICES Gen Z Is Defining Digital Banking. FinTech Is Listening. IN A TIME OF FINANCIAL DISRUPTION, GENERATION Z IS DECIDING HOW THEY WANT TO BANK. HOW WILL FINTECH RESPOND TO EXCEED THEIR EXPECTATIONS? September 30, 2020 DIVERSITY, EQUITY, & INCLUSION Celebrating Global Diversity Month: Stories of Women From SYKES September 29, 2020 123…9>> Subscribe About SYKES SYKES’ purpose-driven strategy of “helping people, one caring interaction at a time” has enabled the organization to become an industry leader in providing the highest-quality customer interactions. Discover how we stay ahead of the consumer trends curve to continue delivering compassionate engagements on behalf of our brand partners. CREATE INTELLIGENT CX FOLLOW US ON SOCIAL MEDIA COMPANY Sustainability News HOW WE HELP Outsourcing Holistic CX Service to Sales Extend Your Brand Digital Transformation INDUSTRIES Communications Energy & Utilities Financial Services Healthcare Insurance Services Retail Small & Medium Businesses Technology Travel MORE INFORMATION Locations Careers Employee Spotlight Contact Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability. Terms of Use | Privacy & Cookies | Standards of Conduct | Accessibility SYKES FAMILY OF COMPANIES Learn More Copyright © 2021 Sykes Enterprises, Incorporated