CALL OR VISIT BENCO Electric Cooperative is open Monday – Friday, 7:30 am – 4:00 pm. Due to the COVID-19 pandemic, BENCO’s lobby is closed to the public. Members are encouraged to utilize online bill payment methods or to call to make an appointment. Click here for more information and updates. 24-Hour Outage and Emergency Service: 507-387-7964 Daytime Phone: 507-387-7963 888-792-3626 Pay Bill by Phone: 1-855-730-8705 Fax Number: 507-387-6254 PHYSICAL ADDRESS: BENCO Electric Cooperative 20946 549 Ave. Mankato, MN 56001 MAILING ADDRESS: BENCO Electric Cooperative PO BOX 8 Mankato, MN 56002 BENCO ELECTRIC COOPERATIVE, 20946 549TH AVENUE, MANKATO, MN, 56001, UNITED STATES507-387-7963 © Copyright 2018 • BENCO Electric Cooperative • All rights reserved.

TREE TRIMMING Trees beautify our neighborhoods and when planted in the correct spot, can help lower energy bills. But the wrong tree in the wrong place can be a hazard, especially to power lines. BENCO Electric Cooperative offers free tree trimming services if safety or service reliability is threatened. If you have trees on your property becoming a threat to the power lines, please complete the following form. Name * First Name Last Name Date of Request * MM DD YYYY Address * Address 1 Address 2 City State/Province Zip/Postal Code Country Describe where on the property the tree is located: * Describe what is happening to the tree: * (Example: Falling onto power lines, growing into power lines, etc.) TREE PLANTING GUIDELINES Before you plant, consider location. Trees that grow into power lines can create a safety hazard for children climbing them, individuals trimming them or crews working on electrical lines. More than half of all power outages are caused by trees or limbs touching or falling on power lines. When selecting a tree to plant, consider its size at maturity. BENCO recommends planting trees at least 40 feet from power lines. Always remember to call 811 before you begin digging. By calling 811, any underground utility lines can be located and marked. BENCO ELECTRIC COOPERATIVE, 20946 549TH AVENUE, MANKATO, MN, 56001, UNITED STATES507-387-7963 © Copyright 2018 • BENCO Electric Cooperative • All rights reserved.

REPORT AN OUTAGE Through rain, wind, snow and ice, BENCO strives to keep the power on for every home and business in our service area. However, sometimes unexpected conditions will cause members to temporarily lose power. In the event of an outage during business hours (Monday – Friday, 7:30 am – 4:00 pm), please report it by calling 507-387-7963 or 888-792-3626. To report an outage after hours, please call our 24-Hour Outage Hotline at 507-387-7964. To view real-time outages, click here. To hear a recorded update on current power outages, call 507-387-8888. Also, updates on current power outages can be found on BENCO Electric Cooperative’s Facebook page. To view real-time outages, click the map image above. BENCO ELECTRIC COOPERATIVE, 20946 549TH AVENUE, MANKATO, MN, 56001, UNITED STATES507-387-7963 © Copyright 2018 • BENCO Electric Cooperative • All rights reserved.