Next Day Delivery? Order before 1pm Sign in to earn Pressie Points Cookie Policy what is a cookie? A cookie (not the biscuit type) is a small data file which asks permission to be placed onto your computer’s hard drive or handheld device. Once you agree, this file is added and the cookie helps websites analyse traffic and collects basic information. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Cookies are used by us and our third party partners, details of which are below. how we use cookies They are essential for helping us to deliver a high quality website and online shopping experience for our customers. They help you to shop by remembering what you have put in your shopping cart, as well as enabling you to order on the site. Some cookies also collect information about browsing and buying behaviour. Cookies on our website are used for the following purposes: 1. For technical purposes essential to effective operation of website, particularly in relation to online transactions to allow you to add items to your basket and purchase them. 2. To enable you to create an account to have information such as order history, or your details remembered for later. 3. To analyse the use of our website through Analytics software such as Google Analytics. This helps us analyse data about web page traffic and improve our website in order to tailor your needs. We only use this information for statistical analysis purposes. 4. To drive biscuiteers.com marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy. Specific cookies that may be used on our site are below. - Google Analytics (_utma _utmz) These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.These cookies also help us make the most of the money we spend on advertising. Google Analytics uses these cookies to discover when you first visited our site, how often you come back and how long you spend shopping. The information stored by these cookies can be seen only by the relevant teams at Biscuiteers and Google and never shows any confidential information. This information is anonymous and does not identify specific individuals or their details. To opt out of being tracked by Google Analytics across all websites visit:http://tools.google.com/dlpage/gaoptout. - Magento (Frontend, PHPSESSID) We have two Magento cookies, one used to identify customers’ sessions which is used for interactions with the Magento ecommerce platform powering Biscuiteers online shop. The other is used to identify customers’ sessions which is used for interactions the with Magento ecommerce platform powering Biscuiteers online shop. - Ometria This cookie is the Ometria session ID used for reporting using Ometria’s Web Insights, which allows us to track the the use of our website. They are also our email service provider, allowing us to send marketing emails to customers. - PredictionIO (PIO) This cookie is holding an integer value which is used for identification of the visitor. Prediction I/O is a predictive intelligence engine to manage onsite merchandising. - Global-e (Globale_CT_Data) This cookie is used for storing Global-e related preferences such as country and currency. Global-e manage the non UK, US and Irish checkouts on the Biscuiteers website. - Salesforce Sales Cloud and Desk.com We use Salesforce Sales Cloud to manage our corporate and bespoke enquiries and desk.com is used for our general contact with our customers. - LiveChat LiveChate manage the live chat functionality on the Biscuiteers website. - Rakuten, Bing ads, Facebook ads, Google Adwords, Google Tag Manager, Mention Me, Pinterest, Twitter, reviews.co.uk, User Conversion, Twitter These websites/ companies listed above use cookies to track our paid advertising activity and / or measure the performance of our website. We use the information collected by these cookies to help us determine where our ads will be most effective online and to improve our ad targeting. Social sharing Please note that if you wish to share a product on a third-party website (such as Facebook, Twitter etc) you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. our use of cookies generally requires your consent By using and browsing the biscuiteers.com website, you consent to cookies being used in accordance with our policy. However, you can choose to accept or decline cookies by modifying your browser setting to decline cookies if you prefer. blocking cookies The ICO provide an extensive explanation of the ways that you can block cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ for more information on how to block cookies. This may prevent you from taking full advantage of our website. links to others websites Our website and app may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Looking for more information on our privacy policy? Click here.