BECOME A MEMBER ONLINE BANKING LOGIN Peer to Peer (P2P) Payments PEER TO PEER PAYMENTS AKA “CASH APPS” What is Peer to Peer Payments (P2P)? They are direct payments from one person to another also known as “cash apps”. Some known cash apps are Venmo, Zelle, Square, PayPal, and many more. P2P payments are conducted via applications on a smart phone, a tablet, or a computer that you can download and control. Are they the same as giving cash or a check to someone? Yes. You must enter your payment information into the app. Consider linking your Credit Card in the app, instead of a Debit Card, so you have more fraud protection. All funds transferred occur in real time; therefore, the payment occurs like you are standing there giving the person or company cash. Getting the funds back after you’ve sent them is nearly impossible. Frequently Asked Questions Am I covered if someone sends money via a cash app without my prior knowledge? What if I accidentally send my money to the wrong person. Can I get it returned to me? Should I use a Debit Card or a Credit Card to fund my cash app? How can I add extra security for myself within the cash app? Other helpful hints If you suspect something is wrong, have your card locked immediately. It will not stop the transaction you just performed, but it will keep your account safe from further withdrawals. You can either lock your card on the BFCU Cards App, or you can call during working hours to 610‐429‐1600. After hours you can call the number on the back of your Credit Card (866‐820‐5870) or Debit Card (800‐654‐7728). Main Office: 1522 McDaniel Drive West Chester, PA 19380 (610) 429-1600 Lobby: Mon – Thurs 8:30 a.m. – 5:00 p.m. & Fri 8:30 a.m. – 6:00 p.m. Drive-Thru: Mon – Thurs 8:30 a.m. – 5:00 p.m. & Fri 8:30 a.m. – 6:00 p.m. Phoenixville: 785 Starr Street Phoenixville, PA 19460 (610) 429-1600 Lobby: Mon – Thurs 8:30 a.m. – 5:00 p.m. & Fri 8:30 a.m. – 6:00 p.m. Downtown West Chester: 323 E. Gay Street West Chester, PA 19380 (610) 429-1600 Lobby: Mon – Thurs 8:30 a.m. – 5:00 p.m. & Fri 8:30 a.m. – 6:00 p.m. Download Our Mobile App: Download Our BFCU Cards App: About Us Privacy Policy Forms & Disclosures Fee Schedule Routing Number Financial Calculators Reorder Checks © 2021 Benchmark Federal Credit Union. Portions copyright © Kasasa. Ltd. All rights reserved. Privacy Policy Site Map Website design and development by Ironistic