Search Government Departments Business Community How Do I...? HomeCommunityResources for ResidentsO'Hare Noise Mitigation O'Hare Noise Mitigation Aircraft Noise Complaints Official aircraft noise complaints include all complaints submitted via telephone to the O’Hare Noise Hotline or via our online form. The complaints are then forwarded to the Chicago Department of Aviation (CDA) for tracking purposes only and will be included as data in the Airport Noise Management System reports. There are two official ways to submit a complaint: Submit Complaint via Telephone The CDA maintains a toll-free noise hotline (1-800-435-9569 for suburban communities or 311 within the City of Chicago) for citizens to express their concern about particular aircraft events or aircraft noise levels in general. Submit Complaint via Online Form In June 2009 the City of Chicago launched a webpage where complaints may be entered directly online. The link below leads to the City’s 311 System where one can fill in information about a noise event. Submit Aircraft Noise Complaint Online If you are trying to enter a complaint online and are receiving an error message, please call the Noise Hotline and let the operator know the webpage is down. Does my home qualify for sound insulation? When the FAA issued the ROD, the ROD identified the 65 DNL Build-Out Noise Contour as the noise contour to be used for sound insulation purposes. Noise contours for interim conditions are not used for sound insulation purposes. Each home must also meet additional eligibility criteria as established by the City and the ONCC. For more information, please call the City’s Residential Inquiry Line at 773.894.3255 or visit the Property Locator . Bensenville Noise Reduction Strategies For information regarding current Bensenville-O’Hare Noise Mitigation actions, latest developments, documentation or information released from relevant organizations please submit a O’Hare Noise Mitigation information request form. NEW RUNWAY 9C/27C The Chicago Department of Aviation is building Runway 9C/27C as part of its broader effort to modernize O'Hare International Airport. The runway is scheduled to open Nov. 5th, 2020. It will be the last new full runway built as part of the O'Hare Modernization Program. This video from the Federal Aviation Administration offers information on how the new runway will be used. CDA New Runway 9C/27C Frequently Asked Questions Airfield Changes - Effective November 5, 2020 Pilot Awareness Poster - New Runway 9C/27C Useful Links O’Hare Noise Compatibility Commission (ONCC) O’Hare Noise Project Chicago Department of Aviation Federal Aviation Administration (FAA) FAA Flight Delay Information FAA O’Hare Modernization Final Impact Statement (FEIS) Beware of Common Scams Common Elderly Scams Hen Ordinance Housing Assistance Programs Fair Housing Community Resource Information System Illinois Helpline for Opioids & Other Substances Mosquito Control Services Green Electric Aggregation Wildlife Control West Nile Virus Information Refuse, Recycling, and Yard Waste O'Hare Noise Mitigation Online Payments CodeRED Alert System Receive Notifications Economic Development Report a Concern Recreation & Special Events Employment Opportunities Agendas & Minutes Contact Us Village of Bensenville 12 S Center Street Bensenville, IL 60106 Village Hall Hours Phone: 630-766-8200 Email Us Popular Links Agendas & Minutes Village Calendar Employee Intranet RFPs/RFQs Newsletter Using This Site Home Accessibility ADA Compliance Privacy Policy Translate