CSC Difference Services Contact Us About Us Schedule Service Best In Class Service Approach to Better Serve Your Campus Three-Tiered Service Program Our driving purpose is to ensure our customers are experiencing the best in technology, equipment, and service. CSC’s three-tiered service program consisting of Proactive, Responsive, and Preventive Service does exactly that. Proactive Service Proactive service enables your technician to identify and resolve potential issues before they become a problem. Following a thorough inspection of your equipment and tests to ensure all machines are functioning properly, your technician will replace any parts as needed to maintain optimal performance. Responsive Service When a machine breaks down, the last thing you need is a delay in service. Thanks to our online and in-app error reporting, plus a 24-hour Customer Support Center, requesting service is easy and convenient. Automatic service dispatch ensures an expedient response. Preventive Maintenance Planned service of facilities and equipment helps extend your equipment life and prevent avoidable mechanical failures. Our technicians follow an extensive maintenance checklist to keep your laundry rooms clean and efficient. The service technician checks in with me every week, and I have had absolutely nothing to report to him regarding the service of the machines. They are very efficient. Every week he comes by and I tell him the same thing: “all is well.” Wendie Loredo, UOP, McGeorge School of Law Submitting work orders via your service app is so effective; it saves me a lot of time and teaches the students to be responsible about their laundry rooms. LaundryView® is also the best and helps students plan their time well. Heather Saladino, St. Martin’s University Location Matters Each of our branches includes a complete, knowledgeable service and administrative team that is locally based and dedicated to supporting your campus. How can we help? We'll make it easy to create a functional, worry-free, and inviting laundry room that increases revenue, frees up time, and enhances your resident life experience. LET'S TALK CSC Difference Three-Tiered Service Program Digital Laundry Room Technology Campus Resources Sustainability Services Common Laundry Room In-Unit Air Machines Contact Us Locations About Us © 2021 CSC ServiceWorks