Toll-Free 1–800–787–6649     CAREERS Home / Current Owners / The Strong Spas Guarantee THE STRONG SPAS GUARANTEE OUR SUPERIOR CUSTOMER SERVICE Strong Spas is one of the most renowned and trusted hot tub manufacturers in the spa industry because of our ability to ensure customer satisfaction. Our commitment to customer service and your satisfaction is unwavering. If for any reason you are dissatisfied with your purchase, or the service you received, we will work with you to resolve your issues so that you can enjoy the spa ownership experience. THE STRONG SPAS PROMISE 100% SATISFACTION GUARANTEE Additional to the individual warranties of each product carried by Strong Spas, we guarantee the comfort and performance of our products in the first 90 days of ownership or we will return the spa and refund the purchase price (see our Return Policy for details). We will do our best to fulfill and exceed your expectations. If you are not fully satisfied with your purchase, please contact our no-hassle team via the Request Service form. We will do our best to resolve your issues and concerns, and if you are still not satisfied, we will take the spa back and give you a full refund of the purchase price only. Installation costs will not be included in the refund. Return policy applies to online purchases only. OUR GUARANTEE NEW SPA WARRANTIES Strong Premium Warranty (ENG/FR) Strong Summit Warranty (ENG/FR) Strong Embark Series Warranty (ENG/FR) Strong Durasport Roto Warranty (ENG/FR) Strong DuraShield Warranty (ENG/FR) OUR GUARANTEE STOCK SPA WARRANTIES New Overstock Acrylic-Roto Warranty New Return Acrylic-Roto Warranty New Factory Seconds Acrylic-Roto Warranty Recertified – A Quality – Acrylic-Roto Warranty Recertified – B Quality – Acrylic-Roto Warranty Stock Spas – C Quality – Acrylic-Roto Warranty Stock Spas – D Quality – Acrylic-Roto Warranty OUR GUARANTEE WARRANTY CLAIM FORMS Acrylic Spa Claim Form (ENG) Roto Spa Claim Form (ENG) MODERN DESIGN. PREMIUM FEATURES. Relax in the luxurious features and amenities that soothe the senses and rejuvenate the spirit in our Strong Spas Premium line of hot tubs. Featuring our industry-leading and patented dual-walled DURA-LAST® cabinet and integrated DURA-BASE® system that offers easy access to components, we give you peace of mind as a Strong Spas owner. Our innovative, foldaway steps and towel holder feature offers convenience and safety. PREMIUM SERIES FEATURES UNPARALLELED INNOVATION Strong Spas is a global leader in the spa industry and one of the largest spa manufacturers in the world. LEADERS IN ENERGY EFFICIENCY We take pride in designing and manufacturing some of the world's most energy-efficient spas. THE ULTIMATE IN HYDROTHERAPY Step into a Strong Spa and experience an entirely new level of relaxation, calm, and tranquility. READY TO CLIMB INTO A STRONG SPA? MAKE A LIFETIME OF MEMORABLE MOMENTS WITH STRONG SPAS. GET A FREE SPA QUOTE SPA RESOURCES BROCHURES & OWNER'S MANUALS HOT TUB INSTALLATION FREQUENTLY ASKED QUESTIONS REGISTER YOUR STRONG SPA LEARNING CENTER WHY BUY A HOT TUB? HOW DO I BUY A HOT TUB? HOT TUB SEATING OPTIONS PREPARING YOUR BACKYARD QUICK LINKS THE STRONG SPAS DIFFERENCE STRONG SPAS NEWS GET A FREE SPA QUOTE THE STRONG SPAS STORY COPYRIGHT ©2020 STRONG SPAS ALL RIGHTS RESERVED WEBSITE BY BIG FISH CREATIVE TERMS & CONDITIONS PRIVACY POLICY