DATA-DRIVEN EQUIPMENT SERVICE SERVICE AND MAINTENANCE MAXIMIZE UPTIME Streamline Service If your machine isn’t moving, then it’s not making you money. We offer service and maintenance support at all of our rental yard locations to help you get — and keep — your machines up and running after a service event. By using billions of machine diagnostic data points gathered by our tracking hardware, we predict service events and their causes to help you prevent breakdowns and costly downtime. T3, our operating system, is constantly monitoring your machines for symptoms that foreshadow maintenance problems. For example, it can notify you when your machine’s engine temperature, DEF status or fuel level is nearing a threshold that tends to cause similar machines to break down. Unplanned downtime is a productivity-killer, and routine maintenance is crucial to achieving maximum uptime. So when it is time for service, our factory-trained technicians are ready to help. Request service on your rental machine or owned asset from your mobile device, our website or with a quick call to your rental account representative to get repaired and back to work. REQUEST SERVICE FOR YOUR EQUIPMENTSHARE RENTAL THROUGH T3 LOGIN TO T3 REQUEST SERVICE FOR YOUR OWN EQUIPMENT REQUEST SERVICE FIND A SERVICE CENTER NEAR YOU FIND SERVICE CENTER PREMIER SERVICE DRIVEN BY MACHINE DATA SERVICE AND MAINTENANCE FEATURES FACTORY-TRAINED TECHNICIANS All of our service techs are factory trained, and we encourage them to continue their education through online training courses and factory visits. We also empower them with the latest diagnostic software. When you request service from EquipmentShare, our techs arrive with a full factory-certified set up and Diesel laptops that help them quickly diagnose and fix problems. There’s no time wasted traveling back to the shop for parts to repair your machine. For you, this means better service and — most importantly — less downtime. DIAGNOSE YOUR SERVICE EVENT REMOTELY From your mobile device, you can review work orders and machine data to diagnose the cause of a machine failure from anywhere. Save time and a trip to the jobsite with our fleet management technology. SEE YOUR MACHINE’S FULL MAINTENANCE HISTORY View your machine’s lifetime maintenance history with T3 Fleet. Know when it’s been repaired, when it’s broken down and most importantly, why it’s failed to prevent similar events from happening. When it’s time for an upgrade, you can use the lifetime maintenance log to sell with confidence. PLAN PREVENTIVE MAINTENANCE Develop a reliable preventive maintenance plan with the help of our fleet management technology. Get alerts when your machine is nearing a maintenance threshold and assign work orders from your desktop or mobile device to stay one step ahead of your service. LOCATE DOWNED MACHINES INSTANTLY Use our GPS tracking technology to tell exactly where a downed machine is and immediately dispatch a service tech to resolve the issue. T3 WORK ORDERS Our T3 Work Orders solution streamlines and simplifies your fleet’s ongoing service needs into one centralized hub. Replace your paper-based processes with a digital maintenance experience that reduces your diagnostic time, speeds up your service, helps you avoid downtime and saves you money. SAVE MONEY Breakdowns are costly, but our technology enables preventive maintenance so you can avoid service events that eat at your budget. T3 technology tracks common service events that occur to specific machine models or classes, which helps EquipmentShare’s service team predict and prevent problems before they happen. Shorter diagnostic times and the power to locate downed machines within T3 Fleet means your team saves hours when addressing service events — and that translates to dollars. SERVICING BOTH YOUR RENTED AND OWNED ASSETS “We work on big jobs in commercial construction for sometimes a year or more, and we’ve got our own equipment and our rental equipment on the job. If I have a problem with my own excavator, for instance, I can call up the Service team at EquipmentShare and ask them to help. They’ll send someone over to change the oil, fix what needs fixing. Normally, a rental company would say, ‘Why would I fix your own equipment when I could just rent you a machine?’ Not EquipmentShare. They get someone over to repair and service my own equipment so I can keep working.” – Marek Sieczunski of Marex Solutions in San Antonio, Texas SCHEDULE MAINTENANCE Plan your fleet maintenance and predict breakdowns See how T3 Fleet technology can help you minimize downtime and plan for routine service all from your mobile device. HOW OUR PREDICTIVE MAINTENANCE USES DATA TO PREVENT DOWNTIME RESOURCES T3 Product Updates Newsroom Case Studies Industry Insights Blog TECHNOLOGY Brochure Device Specs Help Center Download Apps RENT Find a Rental Yard Browse Rental Equipment Rental Protection Plan Disaster Response BUY Find a Dealer Browse Used Equipment Buy Equipment Parts COMPANY Our Story Our Culture Careers Hiring Veterans Disaster Response SERVICE Request Service 1-888-80-RENTS © 2021 EquipmentShare TERMS PRIVACY CONTACT US COMMERCIAL CREDIT APPLICATION Hiring Nationwide - Find Your Calling By using this website, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information. DENY ACCEPT ALL