Menu Sign in Home Member resources Member ID card Member resources Waiting for coverage to start? New member checklist Choosing a doctor Member ID card Where to go for medical care Pharmacy benefits Health care programs Health care tools How to submit a claim Forms Frequently asked questions Your member ID card What you need to know about using your card When you sign up for health insurance, your health plan will send a member identification (ID) card to you and your covered family members. Your member ID card (or health plan ID card) is proof that you have health insurance. Health care providers use the information from your member ID card to confirm they are part of your plan’s network and to bill your health plan for your care. Some plans have mobile apps that let you share the member ID card on your smartphone or tablet. Keep your member ID card handy when you: Go to the doctor Go to the hospital Have lab work done Get a prescription filled (if your plan has drug coverage) Sign in to get a digital member ID card Select your plan to sign in Member ID card available on the UnitedHealthcare app UnitedHealthcare® members with plans through an employer may download the UnitedHealthcare app to view and show their member ID card on their smartphone or tablet. Download the free app Request a new member ID card If your card is damaged, or if you find a mistake on your member ID card, call the number on your card to request a new card. If you have lost your member ID card, contact us. Examples of information found on member ID cards Here are some examples of UnitedHealthcare member ID cards. Your member ID card may vary depending on your specific health plan and coverage. Members with insurance through your employer AARP® Medicare Advantage from UnitedHealthcare members UnitedHealthcare Community Plan members Preventing medical identity theft Unfortunately, new health care fraud and abuse schemes are constantly occurring. Thankfully, they are also regularly uncovered. You can help protect yourself and your family by staying informed. Consider these tips to help safeguard your personal information: Treat your member ID card as you would a credit card Never provide personal information, such as your member ID number, credit or debit card number (or other personal information) on a phone call you did not initiate Do not let anyone except your physician’s office or pharmacy handle your member ID card. If anyone else requests your personal information, do not provide it. Never accept “free” medical equipment or services in exchange for your member ID number Shred financial documents before discarding Monitor your financial accounts regularly Learn more about fraud and abuse and how to report a concern Related content UnitedHealthcare app Member resources Find a primary care provider Share Contact us Careers Newsroom About us Accessibility Legal Privacy Terms of use Language assistance Nondiscrimination Health care fraud Follow us © 2021 United HealthCare Services, Inc.