Home Locations Services Security Tips Employees About Us Ipava State Bank Installs ITMs and Solar Panels, Improving Customer Options and Efficiency January 8, 2021 Ipava State Bank has launched new Integrated Teller Machines (ITMs) in Peoria Heights and in the drive-thrus for Astoria, Canton, Ipava, and Lewistown, offering an innovative banking option for customers. Additionally, the bank has improved building efficiency by installing commercial solar power systems for three ISB locations: Canton, Lewistown, and Washington. “We are proud of our efforts to seek new ways of operating more efficiently while investing in our community,” said Lewis Pigg, President of Ipava State Bank. “Our decisions are based on what will serve our customers best and what will matter most to them. For us, that meant improved technology and building efficiency.” The new ITMs installed at Ipava State Bank are not to be confused with the more commonly known ATM. The interactive machines allow customers to talk via video with an ISB teller during banking hours. “While some in the industry are investing in brick-and-mortar, we felt our customers would benefit more if we invested in technology, especially during a pandemic,” said Pigg. “For customers who really value the branch experience and feel comfortable banking in person, most of our locations offer lobby hours.” Through live audio and video, the ITMs can help customers cash checks, regardless of the amount, ask questions and discuss transactions, make loan payments, deposit funds without an envelope or deposit slip, and withdraw cash—even in $1 increments. If a customer does not need to video chat with a teller, the ITMs can still be used for traditional ATM functions at any time. “We considered the future of banking. Customers expect excellent service, whether it’s digital or in the branch,” said Joe Dietz, CEO and Chairman of the Board of Directors, Ipava State Bank. “How do we meet that expectation? By keeping our locations a modest size and investing in efficiency and technology.” ISB says they are already getting great feedback from those who have used the ITMs. “Our customers love them compared to the old drive-thrus. The technology is remarkable. It’s changing banking for the better,” said Pigg. “We are proud to be at the forefront of this innovation in customer service.” The solar power project was designed and installed by Quick Electric, a central Illinois electrical contract firm based in Fairview, Illinois. “Our goal is always to partner with and support our local businesses,” Dietz said. “Solar power has become an undeniably sound, long-term investment. Between the three ISB locations, we installed close to 150 solar panels. The bank will realize an average of 175% ROI within about seven years,” said Lisa Quick, President of Quick Electric. “Switching to solar power at some of our locations gives us an opportunity to pass on efficiency savings to customers and shareholders while making strides in sustainability,” said Dietz. “There is nothing frivolous about this upgrade.” Update June 1, 2020 ONLINE BANKING User name: Forgot user name Forgot password Enroll Today! • Check account balances • Transfer funds among accounts • Verify deposit and loan transactions • View check images online • Print account histories Enroll Now! ID THEFTSMART Log In Here Enroll in IDTheftSmart™ Today! Privacy Terms 3rd Party Disclaimer CRA Notice Internet Banking Disclosure Internet Gambling Notice Loan Payment Notice Safeguarding Your Information WE ARE WHERE YOU ARE! Ipava Location 70 E. Main Ipava, IL 61441 Ph: 309.753.8202 Astoria Location 101 E. Broadway Astoria, IL 61501 Ph: 309.329.2186 Canton Location 123 E. Pine Canton, IL 61520 Phone: 309.647.3288 Canton Drive-up and Trust Dept 74 E. Pine Canton, IL 61520 Ph: 309.647.3288 Lewistown Location 1203 S. Main Lewistown, IL 61542 Ph: 309.547.2064 Washington Location 116 Washington Square Washington, IL 61571 Ph: 309.444.5965 Peoria Heights Location 4606 N. Prospect Road Peoria Heights, IL 61616 Ph: 309.692.6875 ATM Only Locations Washington ATM 1873 Washington Rd Washington, IL 61571 Canton ATM 1907 N Main Canton, IL 61520 Copyright © 2021 Ipava State Bank.