Log in Register Bank Credit Cards Loans Savings Insurance Tools and guides Community Help Pet Insurance Vetfone™ vetfone™ - expert advice available 24/7 Help when it matters most. vetfone™ is a 24/7 unlimited, free telephone and video call service that provides expert advice, and is included with all Tesco Bank Pet Insurance policies. If you’re ever worried about your pet, the vetfone™ advice line is available, no matter what time of day. You can use this to speak with or video call a UK based qualified RCVS (Royal College of Veterinary Surgeons) nurse, who can advise you on health, diet and behaviour problems for your pet. This advice can help you decide whether you need to go to your vet or not, and can even give you tips on helping your new pet settle in. vetfone™ can also give you help and advice on pets you might have at home that are not dogs and cats. Our use of cookies Our website uses cookies to keep Online Banking secure, analyse traffic, personalise advertising, and remember your preferences. Cookies are small files that are placed on your computer or mobile device when you visit a website. To find out more, check out our cookies policy - you’ll also find a list of third parties whose cookies we use. Accept all cookiesManage cookies

Community TescoBank.com Community FAQs News Latest posts Ask a question Log in to Community Register Home FAQs Financial Worries I would like someone else to be able to deal with my account, what do I need to do? All Community FAQs Back I would like someone else to be able to deal with my account, what do I need to do? With your permission we can discuss your account(s) with someone else acting on your behalf. In order to add an authorised person, you can: For Current Accounts, Credit Cards and Loans Call us when the person you’d like to act on your behalf is with you, on: 0345 6710677* (Credit Cards) or 0345 3004547* (Loans) 0345 3666468* (Current Accounts) Write to us at Tesco Bank, PO Box 342, Newcastle Upon Tyne, NE12 2GD including the name, DOB and contact number for the person you would like to be able to deal with things on your behalf. We will then add the authority for this person on to your account(s) By giving authority to someone to act on your behalf, you give them permission to: The third party will be able to change your account details or ask for statements. You can request the third party be removed from having access to your account at any time. Lines open Mon-Thu 8am-9pm, Fri 8am-8pm and Sat 8am-5pm. Please call 0345 030 3188* and we can add a nominated person to your account. Lines open Mon-Fri 8am-9pm, Sat-Sun 9am-5pm. Our use of cookies Our website uses cookies to keep Online Banking secure, analyse traffic, personalise advertising, and remember your preferences. Cookies are small files that are placed on your computer or mobile device when you visit a website. To find out more, check out our cookies policy - you’ll also find a list of third parties whose cookies we use. Accept all cookiesManage cookies