Click here to read how we're dealing with the effects of the COVID-19 virus MENU +44(0)1730 235610 PRIVACY & COOKIE POLICY The Data Protection Act 2018 (DPA 2018) sets out the data protection framework in the UK and incorporates the Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”) into the national law. Its purpose is to protect the “rights and freedoms” of natural persons (living individuals), and to ensure that personal data is not processed without their knowledge, and, wherever possible, that it is processed with their consent. Our company is part of the Tradmet Group (“Tradmet”) which includes Tradmet Limited and subsidiary Tradmet Hong Kong Limited. Tradmet’s Privacy Policy covers the way in which we use and disclose personal information that clients, employees and any other third parties may provide us. Personal information includes any information that identifies you personally, such as your name, address, email address, internet protocol address or telephone number. Under the DPA 2018 and the GDPR, Tradmet is defined as the Data Controller and therefore has a legal duty to protect any information we collect from you. We use appropriate technologies to safeguard your details and keep to strict security standards to prevent unauthorised access to it. We recognise that your privacy is very important and so we want you to be confident with the way that Tradmet collects, uses, discloses and protects this information. This privacy policy explains how our organisation uses the personal data we collect from you when you use our website. TOPICS: What data do we collect? How do we collect your data? How will we use your data? What are your data protection rights? What are cookies? What types of cookies do we use? How to manage your cookies. Privacy policies of other websites. Changes to our privacy policy. How to contact us. How to contract the appropriate authorities. WHAT WE COLLECT Tradmet may collect the following data: Personal identification information (Name, email, address, phone number, etc.). Demographic information such as postcode, preferences and interests. HOW DO WE COLLECT YOUR DATA You directly provide Tradmet with most of the data we collect. We collect data and process data when you: Voluntarily complete our contact form on our website. Enter into a contract with us. Use or view our website via your browser’s cookies. HOW WILL WE USE YOUR DATA? Tradmet collects your data so that we can: Execute our contract. Keep your records internally. Improve our services to you. Contact you as necessary. If you agree, Tradmet will share your data with our partner company so that they may offer you their products and services. When Tradmet transacts with you, it may send your data to, and also use the resulting information from, regulatory bodies and financial institutions in order to fulfil compliance requirements. HOW DO WE STORE YOUR DATA? Tradmet securely stores your data at Unit 5, Rotherbrook Court, Bedford Road, Petersfield, GU34 3QG where we have suitable physical and electronic procedures in place to safeguard and secure the information we collect. SECURITY We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. WHAT ARE YOUR DATA PROTECTION RIGHTS? Tradmet would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to ask Tradmet for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Tradmet correct any information you believe is inaccurate. You also have the right to request Tradmet to complete information you believe is incomplete. The right to erasure – You have the right to request that Tradmet restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Tradmet’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Tradmet transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: tradmet@tradmet.co.uk; call us on +44(0)1730 235610 or write to us: Tradmet Limited, Unit 5 Rotherbrook Court, Bedford Road, Petersfield, GU32 3QG. WHAT ARE COOKIES? Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit www.aboutcookies.org. HOW DO WE USE COOKIES? Tradmet uses cookies in a range of ways to improve your experience on our website, including: Understanding how you use our website. WHAT TYPES OF COOKIES DO WE USE? There are a number of different types of cookies, however our website uses: Functionality – Tradmet uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what location you are in. A mix of first-party and third-party cookies are used. Information – Tradmet uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. HOW TO MANAGE COOKIES You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. PRIVACY POLICIES OF OTHER WEBSITES Tradmet’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. CHANGES TO OUR PRIVACY POLICY Tradmet keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 November 2019. HOW TO CONTACT US If you have any questions about Tradmet’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: tradmet@tradmet.co.uk; Call us: +44 (0) 1730 235610 Write to us: Tradmet Limited, Unit 5 Rotherbrook Court, Bedford Road, Petersfield, GU32 3QG. HOW TO CONTACT THE APPROPRIATE AUTHORITY Should you wish to report a complaint or if you feel that Tradmet has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s office. Helpline number: 03031231113 For all general, sales and purchasing enquiries please click below or contact our office. GET IN TOUCH Certified to ISO 9001:2015 Member of BMRA AQSIQ Registered Member of the Bureau of International Recycling Phone: +44(0)1730 235610 Tradmet Limited. Registered Office: First Floor, Unit 5, Rotherbrook Court, Bedford Road, Petersfield, GU32 3QG, United Kingdom. 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