Advanced Our Software Managed IT Services Application Modernisation MyWorkplace News & Opinion Menu Search Home Cloud & IT Services Current: System Management MANAGED IT SERVICES System Management At Advanced, we recognise that an effective system management plan facilitates the optimum delivery of IT Services and allows an organisation’s employees to be agile in their response to business requirements as they change. Within these services, we take responsibility for architecting and managing your IT infrastructure and operations. There are 12 major processes commonly associated with infrastructure management. Understanding which processes are generally strategic and which are usually tactical helps anticipate their necessary interactions. ITIL ALIGNED PRINCE2 ALIGNED ISO 9001 COMPLIANT Understanding key issues CHALLENGES Integrating new tech Pressure from the board to work with specific new technologies, can lead to highly challenging integration with your current ecosystem, especially without the support of a partner. Distributed environments As IT ecosystems become more diverse, with many organisations operating hybrid systems, the management of technology is complicated. Skills gap A skills gap could be encountered if and when new problems occur which could result in issues not being resolved within current Service Level Agreements. How our System Management Services can help you FEATURES & BENEFITS Strategic processes Tactical processes Strategic processes All of these processes have tactical aspects. However, the significant value of each lies more in its strategic attributes. These activities generally require months to plan and deliver, tending to be ‘long-range’ in nature, with a focus of around three years. Production acceptance This methodology is used to consistently and successfully deploy application systems into a production environment, regardless of the platform. Capacity planning This involves estimating the Data Centre floor space, cooling, hardware, software and connection infrastructures, as well as Cloud computing resources. Strategic security Strategic security is based in advanced threat, vulnerability and risk assessment techniques that are imperative to establishing effective security programs. Disaster recovery This involves a set of policies being implemented alongside tools and procedures to enable the recovery or continuation of vital infrastructure and systems following an outage. Facilities management Monitoring and maintaining the physical environment where your IT infrastructure is located, whether that be on-premise, Advanced’s Data Centres, Microsoft’s Azure or Amazon Web Services. Explore our additional solutions Cloud Services CLOUD SERVICES Learn more Cyber Security Services IT SERVICES Learn more Application Modernisation SERVICE Learn more News & Opinions BLOG // 18-08-2021 What is Windows 365? by James Green, Managing Director - IT Services UK businesses are still losing the fight against cyber crime Cyber security might be seen as an afterthought. However, 2020 represented the biggest year for cyber-attacks against British firms on record. These c… by Gordon Wilson, Chief Executive Officer, Advanced BLOG // 29-06-2021 Advanced acquires performance management and employee engage… Today, Advanced announced that it has acquired Clear Review, a global performance management and employee engagement software company whose customers … by Gordon Wilson, Chief Executive Officer, Advanced PRESS // 19-10-2020 3 Considerations for Cyber Security in the New Normal This blog covers the 3 areas of consideration required during Covid-19, particularly when looking ahead to moving into the new normal. by Justin Young, Director of Security and Compliance, Advanced BLOG // 11-06-2020 Advanced About Us Careers Locations Support Contact Privacy TruePartner Modern Slavery Act statement Tax Strategy Code of Conduct Sitemap Cookie Preferences © Advanced. All rights reserved. Sales: 0330 191 0114 Switchboard: 0330 343 4000 Get in touch Contact Us Twitter LinkedIn