ESSEX.GOV.UK Blog Service Transformation If you’re trying to save the planet, do not forget the net Find out how we’re working to understand the environmental impact of our digital services. Read more Using a slick tool, for simple and engaging remote workshops Kay Dale, 23 September 2021 - service design, workshops Find out how the 'Local Offer' project team are using simple tools to get great feedback from users in a remote working environment. Read more - 2 comments Local Offer Discovery - Week Notes Bianca Cole, Edmund Wellington and Kay Dale, 13 September 2021 - How we work, Our projects, service design, Show and tells, User research, Week notes Discovering what a local offer should look like for families who have children with Special Education Needs and Disabilities (SEND) so they can access all different kinds of information, advice and support. Read more - 3 comments From tension to trust: how to form a partnership that works Narelle Ong, Chanel Chomse, Edmund Wellington and sarahlieutenant, 19 August 2021 - How we work, Our projects, strategy, work with us See how digital partnerships can bring about interesting discoveries when Essex County Council and Cyber-Duck collaborated as a fully blended partnership. Read more Testing ideas on engaging our community: Define month the take over Emma Toms and lucyginger, 5 August 2021 - Best practice, Continuous Improvement, How we work Find out how 'Define' month came about within the Continuous Improvement community and the activities showcased throughout the month. Read more - 4 comments Work Experience in a Changed World Bianca Cole, 15 July 2021 - How we work, work with us Welcoming a work experience student in to the world of Service Transformation, the team show case the different disciplines to give a flavour of having a Service Transformation team within local government. Read more Virtually I’mPossible: Creating a team away day, in a virtual world. Bianca Cole and Chanel Chomse, 25 June 2021 - About the team, accessibility, events, How we work, workshops Find out how the Service Transformation delivered a successful team day online, during the Corona Virus pandemic Read more Sharing our hybrid model exploration framework Nicholas Ward and Maria Farres, 8 June 2021 - Best practice, How we work, Our projects We know that most organisations are working hard to adapt to the post-Covid environment, so we’re releasing the hybrid model exploration framework we have created with some supporting guidance under a creative commons license, so that it can be reused and adapted by others. Read more - 1 comment If the CaaP fits John Newton, 20 May 2021 - Our projects, Service Standards Council as a Platform aims to make our systems work harder so our residents don't have to. Take a look at how we're doing it. Read more - 3 comments Local government, are you mad: How I crash landed into Service Transformation via furlough. Bianca Cole, 7 May 2021 - About the team, How we work, work with us Six months on from changing career, Bianca tells us how she came to work in Service Transformation after ten years in the charity sector. Read more Intranet Discovery - Week Notes Bianca Cole, Emma Howell, John Newton and Edmund Wellington, 6 May 2021 - agile, How we work, Our projects, Week notes The Intranet Discovery Week Notes are your opportunity to find out how the project is progressing in each sprint. Read more - 1 comment Next page 1 2 … 15 The Service Transformation team The Service Transformation team brings together business design, continuous improvement, organisation design and service design. We work closely with teams across the council to have a positive impact for the people who rely on our services. Find out more What we do Select Category About the team (36) accessibility (4) agile (7) Best practice (12) business design (1) content (4) content design (1) Continuous Improvement (2) data (3) events (1) How we work (75) Our projects (53) product (5) service design (14) Service Standards (11) Show and tells (17) strategy (3) Uncategorized (5) user insights (3) User research (22) Week notes (41) work with us (15) workshops (5) We need your feedback Help improve our online services and content – find out more Sign up for updates Email Atom Work for us Find out about Service Transformation team vacancies Follow us ECC Service Transformation Twitter ECC Twitter ECC Facebook ECC Linkedin Contact us Terms, conditions and disclaimer Cookies Open Government Licence All content is available under the Open Government Licence v3.0, except where otherwise stated