For COVID-19 related information, please Click Here. MENU Complete Reverse Logistics Our company has set in place the regulated systems needed to produce results and provide our clients with reverse logistics solutions tailored to specific needs. We offer Relationship Management including complete call center activity from the first call through service request conclusion and customizable technical phone support. LEARN MORE We meet the needs of our unique customers Discover the various repair services we offer. Click the type of individual you are to learn more. CONSUMER BUSINESS DEVICES • CD Players • VD Players • Receivers • Digital Cameras • Speaker Docks VIDEO GAMING • Microconsoles • Dedicated Consoles • Handhelds COMMUNICATION DEVICES • Mobile Phones • Tablets • Laptops • Radios POWER TOOLS • Drills • Vacuums • Carpet Cleaners • Fans PRO AUDIO • Amps • Mixers • Mics • Speakers • Audio Interfaces KITCHEN ELECTRONICS • Coffee Makers • Blenders IN-HOME TV REPAIR • Western New York Only WHY CHOOSE TO REPAIR • Lower your technology budget: Repairing broken electronics costs half of what you pay for brand new devices. Now that every employee needs some sort of communication device; think about how much that adds up to. • Keep personalized devices: Your employees already have their accounts set up and apps downloaded to fit their needs; it’s a hassle to set up a new device • Reduce e-waste footprint: Did you know that the U.S. produced over 7 million tons of e-waste in 2014? Worse is what happens if that e-waste is exported overseas to poor countries like Ghana or Nigeria. WHY CHOOSE LIFETIME SERVICE • Industry-leading turnaround times: The average repair rate for tablets is less than a day! Laptops and gaming average 2 days! Pro Audio units average 5.2 days! • Established 1989 and currently expanding: We have been repairing electronics for over 25 years. We are constantly evolving to the pace of new technology and growing to meet and cater to our clientele’s needs • ISO: 9001 certified and BBB A+ rating: We are a customer-centric company always striving to give you the best experience possible and we have the processes in place to ensure we provide quality and value to you ADDED BENEFITS • Online account portal access: We’ve made your business account even easier to use by creating an online portal for all your past and present claims. • Individual account management: Whether you require weekly, monthly or occasional reporting, automatic emails or immediate downloads are available. • Exchange transportation available: We will work with you to arrange for pick-up and drop-off transportation based on your business needs. Our company has set in place the regulated systems needed to produce results and provide our clients with reverse logistics solutions tailored to specific needs. We offer Relationship Management including complete call center activity from the first call through service request conclusion and customizable technical phone support. Parts Inventory and Fulfillment. Repair including component level repair process attaining less than 3 day turnaround time. Shipping with transportation options including 3-leg process, Advanced or Quick Exchange for shipping exchange when a defective unit is received. Refurbish by creating B-stock inventory from defective units as well as Package-Label-Return to ship refurbished units to distribution centers. Replace with new or B-stock units, Re-Pack including quality control to classify returns to create inventory for re-sale, and Recycling, as we are a certified NYSDEC drop off facility. • Asset Recovery • Returns Management • Fraud Protection • After-sales Support • Call Center Management • Customer Product Triage • Pick, Pack, Ship Distribution • Warehousing and Fulfillment +1(800)447-0092 NEW YORK: HEADQUARTERS 1955 Wehrle Drive Williamsville, NY 14221 CALIFORNIA 3190 Chicago Avenue Riverside, CA 92507 info@lifetimeservice.com CONTACT +1(800)447-0092 NEW YORK: HEADQUARTERS 1955 Wehrle Drive Williamsville, NY 14221 CALIFORNIA 3190 Chicago Avenue Riverside, CA 92507 info@lifetimeservice.com HOURS Monday: 9AM–6PM EST Tuesday: 9AM–6PM EST Wednesday: 9AM–6PM EST Thurday: 9AM–6PM EST Friday: 9AM–6PM EST Saturday & Sunday: Closed SITE INFO Privacy Policy Terms and Conditions © 2021 Lifetime Service To the top ↑