Home Solutions Login Sign up SUPPORT CENTER How can we help you today? This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform. Search New support ticket Check Ticket Status Knowledge base You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert. PRISMA Glossary If you've got some time to spare and would like to learn about our functionalities in more detail, you've come to the right place. Shipper Hub All you wanted to know about PRISMA but were afraid to ask. FAQ Frequently asked questions Video Tutorials Step by step video training Downloads Here you can download change forms and other relevant documents PRISMA REMIT Reporting Service In this folder, you can find legal information about our REMIT Report Premium Service Recent articles We never tire of writing new articles to make your like easier. Find the freshest ones below. How to know if you are ready to take part in an auction Overview If you wish to participate in an auction, you need to make sure that you have all the necessary requirements. Note: Keep in mind that grantin... France GRTgaz Trade settings 1. Minimum Trade Runtime Period Minimum transportation period of a trade day(s) 1 2. Trade Validation Period (Assignment) Period... PRISMA REMIT Reporting - Business Information Introduction The PRISMA REMIT Reporting service allows you to generate the reports on secondary market transaction automatically to ACER. The service ... I am trying to register a new user, but the registration fails. Why? If you, a shipper admin, are trying to register a new user for your shipper company, but receive the following error: “The registration failed for an unknow... Surrender - How To Surrender Capacity? I - Introduction If you have excess capacity, you can surrender it to the TSO so they may attempt to sell it again. At first, you surrender only the rig... Get in touch with us. helpdesk@prisma-capacity.eu +49 341 222 290 SERVICES Create a ticket You did not find the answer? Our team is ready to help you! Submit a request GTCs Privacy Policy Imprint Prisma Platform Prisma Website Copyright © Prisma-2021 We collect and process your personal information for the following purposes: Functional, Advertising, Analytics. Decline Accept all Customize...