Report an injury En español Contact Sign in Workers’ comp Our difference Safety and training Knowledge center Blog Find an agent Get a quote CLAIMS Reporting an injury The moment we hear from you is the moment your employee begins their road to recovery. Report injuries immediately Online Report an injury online In Person Pinnacol Assurance 7501 E Lowry Blvd., Denver, CO 80230 Monday – Friday, 8 a.m. – 5 p.m. Phone 303.361.4000 or 800.873.7242 Fax 303.361.5000 or 888.329.2251 Please have the following available when you report an injury: Policy number Injured worker's name, Social Security number, home address and occupation Date of injury Information about how the injury occurred There's an injury. Now what? First, if the injury is serious and there's the threat of loss of limb or even life, seek emergency medical attention immediately. In all other cases: First Report of Injury (FROI) Learn more about how to report an injury to Pinnacol, in two minutes or less. ‍Filing a first report of injury (FROI) Shortcuts Video ‍ Before they look for medical care If the employee is not suffering from a life- or limb-threatening injury and they still require medical attention, please give them the Letter to Injured Worker that lists your four designated medical providers. We also recommend documenting that you've provided your injured employee with the letter and, whenever possible, ask them to sign and date it. Give them one signed copy and keep one signed copy for your records. If the employee is initially taken to an emergency room, the designated provider will step in afterward to manage all related follow-up care. After the employee has received treatment Please report the claim to us immediately. Not only will this help your employee receive the care they need, it will also reduce your claims costs and ensure a smooth claims process overall. After we receive a First Report of Injury We'll send you, your injured employee and the physician treating them the claim number and the name and telephone number of the claims representative handling your case. After reporting the injury Document the injury Document the injury (no matter how small) for your records, and try to determine the cause. Stay in contact with everyone involved Stay in touch with your injured employee, the treating physician, your Pinnacol claims representative and nurse case manager. Additional Resources Getting back to work Studies show that the longer an employee is off work, the lower their chances of returning. So, let us help you put a program in place that gets your injured employee back to work healthy, safe and as quickly as possible. Read more Legal services To protect our policyholders, Pinnacol will take an aggressive approach, when necessary, to resolve Read more Reporting fraud Read more Subrogation Subrogation means "to substitute." In workers' compensation, subrogation occurs when a third party Read more Basic workers’ compensation Benefits Learn about your workers’ compensation benefits and what you need to do Video WORKERS’ COMP Policyholders Agents Injured Workers Providers OUR DIFFERENCE Industry Expertise General Dividend Future of Workers Pinnacol Foundation ABOUT About Us Careers Press Room Open Records Policy RESOURCES Safety & Training Knowledge Center Order Materials Blog Claims CONTACT Contact Us Report Fraud Supplier/Partner Registration SelectNet Contract Interest Form CONNECT Find an agent Get a quote ALSO OF INTERESTFirst report of injury formclaims managementFiling a first report of injury (FROI) © Pinnacol Assurance 2021 Disclaimer Privacy Policy