Stet ABOUT US OUR SERVICES COMPLIANCE RISK MANAGEMENT STATISTICS & DOCUMENTATION PSD2 NEWS JOIN US COMPLIANCE SIPS As a critical system to the national economy, STET is classified by the Eurosystem as a Systemically Important Payment System . STET is compliant with the ten Core Principles established for SIPS and aims to comply with the Regulation of the European Central Bank N°795/2014. The requirement for Operational Excellence The Core Principles relate to: I. Having a well-founded legal basis II. Having rules to enable participants to have a clear understanding of the financial risk III. Have clearly defined procedures for the management of credit and liquidity risk IV. Provide prompt final settlement on the day of value V. Ensure timely completion of daily multilateral net settlement in the event of a participant failure VI. Assets used for settlement should preferably a claim on the central bank VII. Have high degree of security, operational reliability and contingency arrangement to ensure completion of the daily processing VIII. Provide a means of making payments practical to its users and efficient for the economy IX. Have objective criteria for participation which permits fair and open access X. Have an effective, accountable and transparent governance arrangements Systems not classified as SIPS only need to comply with principles I, II, VII and X. PCI DSS Controlling risk Our card authorisation network complies with an information security policy which is based on ISO 27001 and PCI-DSS standards. It defines the core guidelines related to the information systems it operates. As an extension of this policy, an internal control process has been implemented, based on the COBIT standard. Controls are performed on both a permanent and periodical basis. Service Level Management Service Level Management ensures that STET service meets clients’ expectations: Service Level Objectives: Client view designed to monitor STET service performance on a defined set of Indicators such as : time to deliver, service availability, compliance, time to intervene / restore the Service, time to change, time to report,… Key Performance Indicators: the internal view of the performance of STET service operation processes used for continuous improvement. Service Level Management trends are monitored and commented in the service dashboard produced by STET service delivery managers. In order to deliver world class performance and quality of service, STET implements industrial processes - robust, optimized and benchmarked against « best practices » frameworks such as IT Infrastructure Library. All STET staffs & suppliers follow the same procedures and have access to the same tools which brings STET and its clients a common language and a continuous improvement of quality of service. STET operation processes are regularly audited by STET Corporate Quality team and by Central Banks SEPA(EU) Documentation The SEPA(EU) Payment System allows national and cross-border interbank exchange and clearing of payment orders. This new CSM is open to banks (already direct or indirect Participants) and other banking Communities. SEPA(EU) Core Elements The operating of the SEPA(EU) CSM is based on a documentation set detailing the key rules and procedures of the hosted Exchange Communities. These rules regulate step by step the operations performed on the SEPA(EU) system, securing the system and the exchanges. General Description (pdf • 47Ko) Rules of Governance (pdf • 63Ko) Accession Process (pdf • 58Ko) Price list 2021 (pdf • 52Ko) CORE(FR) Documentation CORE(FR) is the Payment System used by the French banking community for the exchange and clearing of all SEPA and non-SEPA payment orders. CORE(FR) Elements The operating of the CORE(FR) Payment System is based on a documentation set detailing the key rules and procedures of the Exchange Communities hosted on the system. These rules regulate step by step the operations performed on the CORE(FR) system, securing the system and the exchanges. Core Elements (pdf • 80Ko) Exchange_Management (pdf • 67Ko) Exchange_accounting-and-clearing (pdf • 46Ko) Settlement (pdf • 89Ko) Incident Management (pdf • 63Ko) Change Management (pdf • 64Ko) STET Disclosure Framework 2020 (pdf • 692Ko) Pricing 2021 (pdf • 52Ko) Process of suspension (pdf • 159Ko) Criteria for access to CORE system (FR) (pdf • 47Ko) CORE(BE) Documentation The operating of the CORE(BE) Payment System is based on a documentation set detailing the key rules and procedures of the CEC hosted on the system. These rules regulate step by step the operations performed on the CORE(BE) system, securing the system and the exchanges. Core Elements (pdf • 35Ko) Exchange Management (pdf • 22Ko) Exchange Accounting and Clearing (pdf • 23Ko) Settlement (pdf • 295Ko) Incident Management (pdf • 41Ko) Change Management (pdf • 23Ko) Top Stet ABOUT US OUR SERVICES COMPLIANCE RISK MANAGEMENT STATISTICS & DOCUMENTATION PSD2 JOIN US CONTACT NEWS F.A.Q. 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