LANGUAGES HELP QUICK REFILL LOCATION / HOURS SIGN UP TODAY! LOGIN MY PHARMACY PRESCRIPTIONS COMPOUNDING CONTACT Help Home Help Registration Do I have to register to refill my prescriptions? Why should I register? Does my prescription need to be refillable in order to register? How do I register? Is the password case-sensitive? Why do I need to provide my personal information in order to register? Can I register an account for my entire family? Do you save my personal information? What happens if I couldn't be matched? Who do I contact if I am having difficulties registering? When I try to register, I get a message that "My Pharmacy is Not Connected." What does that mean? Why do I need a security question? What if I do not like the security questions? Can I select another pharmacy location? I registered an account but cannot remember my login. Can I create a new account? What if I never received my email confirmation? What if I entered my email address incorrectly during registration? General Questions Do I need to register to use the Quick Refill feature? Why do you need my date of birth to use the Quick Refill? Where can I locate your Privacy Policy? How secure is my information? How can I transfer prescriptions from another pharmacy to you? How can I request a new prescription? Who do I contact if I am having technical difficulties? What information should I provide you if experiencing difficulties? Where can I locate your store hours? Prescription List Why is there a generic image for my medication? How do I hide inactive or expired prescriptions? How can I make it easier to find my medications? Is there a quick way to view my other profiles besides the Edit Account page? What do the icons mean at the bottom of each prescription? Why does it say "Pharmacy not currently accepting online refills?" Where can I view all/active/hidden prescriptions? What if my prescription list is incorrect? Can I get a tax report of my prescriptions? How do I know if you received my prescription request? Further Questions? Who can I contact for a specific question? Your Account What happens if I forget my username/password? What if I cannot remember my username or email on file? What happens if I have been locked out of my account? How do I update my email address? How do I change my password? Can I change my personal information? How do I modify my email reminders? How do I remove/hide old prescriptions that I am no longer taking? When I tried to view my prescription list, it says "Pharmacy is Not Connected." What does that mean? Why does my email reminder not include the drug name? Can I add a family member to my existing account? How many profiles can I have attached to my account? How can I update my insurance information? Can I get a tax report of my account prescriptions? Can I remove profiles off of my account? Can I delete my account? Icons and Descriptions Visible – Prescriptions displaying an open eye means you have manually requested to see this drug or if no action has been taken. Hidden – Prescriptions displaying a slash through the eye means you have manually requested this drug to be hidden or it meets your criteria. Drug Details – Get specific details about your medication. You can see the pill image larger, view number of refills remaining, next and last fill date and expiration date. Patient Education – View your medications important information here. Read about the uses, side effects, precautions and much more. Email Details – You can email yourself a detailed description of certain medications. Physician Details – Easily get access to your physician's name. Print Details – Need to bring a hard copy of a medication to your doctor? Print out your details using this tool. Drug Video – Learn more about the medication you are taking. Educational videos provided on certain medications. Quick Refill – In a rush? We understand. Click on this icon to quickly request a refill. Refill Cart – We made it easier to refill multiple prescriptions. Manually Hidden – An unfilled star means you have expressly requested that this prescription be hidden at all times. To turn off this designation, simply click the star. Manually Displayed – A filled star means you have expressly requested that this prescription be displayed at all times. To turn off this designation, simply click the star. Facilities Can you handle the prescription needs of large facilities and institutions? How many profiles can one facility manage? Can patients be identified more than just by their nickname? Is there any way of sorting patient accounts? Is it possible to leave comments for others to view for any one particular patient? Site Navigation COMPOUNDING CONTACT LOCATION / HOURS PRIVACY POLICY Contact Us Lloyd's Pharmacy 720 Snelling Ave N, St. Paul, MN 55104 (651) 645-8636 - (651) 647-9730 2021 © All Rights Reserved. Privacy Policy