Employers Producers Providers Medicaid Medicare Find Care Contact UniCare Have questions about UniCare? We’re here to help. Already a member? Log in to see the contact information specific to your plan. Log into your UniCare account Call Us Press Enter if Call Us Write Us Press Enter if Write Us Technical Assistance: Having trouble with the site? We’re here to help. Give one of our friendly technicians a call and we’ll walk you through it. Technical Help Desk: 1-866-755-2680 Pharmacy Help Desk: 1-888-809-6084 Individuals & Families Customer Service For membership inquiries please contact us by email at: Individual.Membership@Unicare.com. Please include your UniCare member ID # in the subject of your email. VA: 1 (800) 305-1795 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) IL: 1 (800) 379-0274 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) IN: 1 (800) 564-0938 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) MI: 1 (800) 564-0938 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) Small Group Customer Service VA: 1 (888)747-4535 Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) IL: 1 (888)742-2505 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) IN: 1 (888)747-4535 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) TX: 1 (888)747-4535 (Monday through Friday, 8:00 a.m. to 4:30 p.m. CT) AR: 1 (888)747-4535 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) MI: 1 (888)747-4535 (Monday through Friday, 7:30 a.m. to 5:00 p.m. CT) Medicare Sales Information 1-855-953-6748 8:00am - 8:00pm seven days a week except Thanksgiving and Christmas or email us at seniornewenroll@unicare.com. Medicare Customer Service Medicare Agent Support toll-free: (800) 633-4368 Monday - Friday 8:30am- 8:00pm ET or email us at medsup@unicare.com. For SecurityChoice Private Fee for Service Customer Service, please call toll-free: 1 (888) 445-8916(Monday through Friday, 8 a.m. to 6 p.m. CT Agent Support For Medicare Products (Medicare Supplements, etc.), please contact Medicare Agent Support toll-free: 1 (800) 633-4368 Monday - Friday 8:30am- 8:00pm ET State Sponsored Business Contact Information VA / FAMIS: 1 (877)423-2647 / TTY:1 (866)368-1634 (Monday through Friday, 8 a.m. to 10 p.m. ET) VA / Medallion II: 1 (888)229-3872 / TTY: 1 (866)368-1634 (Monday through Friday, 8 a.m. to 10 p.m. ET) WVA / Medicaid Managed Care: 1 (800)782-0095 / TTY: 1 (866)368-1634 (Monday through Friday, 8 a.m. to 10 p.m. ET) UniView Vision® Member Services The UniView Vision plan offers comprehensive vision benefits to enrolled members. This program may or may not be included in your UniCare coverage. To check your plan benefits or to locate a vision care provider near you, contact the UniView Vision member services office at 888-884-8428. Monday through Friday, 5 a.m. to 8 p.m. PT Saturday, 5 a.m. to 8 p.m. PT Sunday, 8 a.m. to 5 p.m. PT Network Services UniCare Network Services supports the provider network through the contracting, credentialing and recontracting process and provides ongoing education and support to providers and their office staffs. Please call 1-800-700-0668 or fax at 1-855-362-3026. Notification of Provider Changes Providers who have a direct contract with UniCare should submit notifications of changes including effective date of the change of practice name or affiliation, TIN (include current w-9), address, phone number or other demographic data on the provider’s office letterhead stationery to UniCare Network Services as soon as possible (preferably 30 days or more in advance). Please call 1-800-700-0668 or fax at 1-855-362-3026. Privacy Accessibility Nondiscrimination Notice Health Care Fraud Prevention Legal UniCare State Indemnity Plan Forms Employers Producers Providers Medicaid Medicare Contact Us Select a language Toggle Dropdown Use the App Let's make healthy happen © 2021 UniCare