SmartLane Lane Reception Make your service lane a whole lot smarter. Capture declined repairs, navigate factory maintenance plans, and document pre-existing conditions—all from one easy-to-use interface that enables you to roll appointments into an RO. SmartLane integrates with Dealer Tire®, TSD®, and more, so you can provide customers with a “sign-and-go” experience while driving a 13% increase in lane upsells. Request More Information Boost your average RO by 44% with SmartLane Mobile Data Capture Wireless mobility, VIN and driver’s license scanning, and photo and video capture mean customers are checked in within an average of 3 minutes Increased Upsell Easily view previously declined repairs, built-in factory maintenance plans, and open recalls during the check-in process for faster customer approvals Customizable Workflow SmartLane adapts to your workflow—not the other way around—so your check-in process is exactly how you want it Integrated Functionality Gain quick access to integrations with Dealer Tire, TreadSpec, Hunter, and TSD loaner/rental Send DigniFi financing alerts to advisors for qualifying customers Access previously declined repairs and prior inspections Save all images, video, and notes to the customer’s record via Book Synchronize with MPI to seamlessly mark check-in inspection items as “complete” within the multi-point inspection app Instant Service Recommendations Document vehicle damage and repair opportunities with “drag and drop” functionality and video and photo walk-arounds Show customers pre-existing conditions—and gain approval for repairs—before servicing Upsell customers on more basic services with built-in factory maintenance plans and customizable Good/Better/Best menus Add-On Products: Two-Way Communication Messaging allows you to contact customers about approvals, service completion, and more via SMS text message and email. Plus, internal employee chat helps improve in-house communications for all departments. Online Payment Integrated Recalls Request More Information Works Seamlessly With: Comprehensive scheduling and capacity management OEM-customizable mobile inspections Integrations Take advantage of strategic integrations through Dealer Tire®, MDL autoMation™ (formerly MyDealerLot), Tire Rack®, TSD® loaner/rental management, TreadSpec, and more. Contact us today for a full list. Onboarding With a team of professional installers, subject matter experts, and trainers available at your demand, we work directly with your shop to set you up for continued growth. Testimonials Here's what our customers have to say... Switching to Book™ helps avoid scheduling “bottlenecks”. solutions@affinitiv.com 847-955-9740 847-955-9740 solutions@affinitiv.com Affinitiv Login 877-606-6588 solutions@affinitiv.com AutoLoop Login 877-850-2010 support@autoloop.com XRM Login 800-847-5649 crmsupport@autoloop.com Trade-In Valet Login 877-850-2010 Who We Are Join the Team OEM Partners Privacy Insights Quote Trade-In Valet XRM Call Center Book MPI SmartLane Essentials Newsletter Direct Mail Loyalty Digital Affinitiv Advertising TimeHighway 300 S. Wacker, Suite 900 Chicago, IL 60606 Copyright © 2021 Affinitiv. All Rights Reserved.