Main Menu GOVERNMENT PEOPLE COMMUNITY SERVICES DEPARTMENT DIRECTORY FOIL CONTACT SEARCH Department Of Social Services Vision Statement To be an organization which promotes self-sufficiency and assures the protection of vulnerable individuals. We strive to have an organization which values the needs of our customers, the contributions of our staff, and the participation of our community. This vision shall be achieved through a culture which encourages continuous improvement. Welcome To The Broome County Department Of Social Services! The Broome County Department of Social Services (DSS) is open. We are strongly encouraging the public to submit applications for services electronically (when available), mail or drop off in the drop off box located at DSS, 36-42 Main St., Binghamton, NY. We will continue to meet with clients in person to address emergency needs such as homelessness, eviction, and disconnected utilities, or as otherwise needed at the Main St. office. Become familiar with the NYS Emergency Rental Assistance Program (ERAP); watch this video: https://www.youtube.com/watch?v=lh19INyhmjg Beginning June 1st- The New York State Emergency Rental Assistance Program: ERAP Portal will be located on the OTDA website: https://otda.ny.gov/programs/Emergency-Rental-Assistance/ The Helpline is 1 844 NY1RENT or 1 844 691-7368 For assistance with the application process call 211. Information regarding the New York State Emergency Rental Assistance Program (ERAP) can be found here: https://otda.ny.gov/programs/Emergency-Rental-Assistance/ New The Child Tax Credit Update Portal allows families to verify their eligibility for the payments and if they choose to, unenroll, or opt out from receiving the monthly payments so they can receive a lump sum when they file their tax return next year. The Child Tax Credit Non-filer Sign-up Tool English | Spanish (new) SNAP- LDSS-5186 (Rev. 8/21) ATTENTION: PARENTS Notice to Supplemental Nutrition Assistance Program (SNAP) & Temporary Assistance Households with Children Eligible for Pandemic Electronic Benefit Transfer (P-EBT) Food Benefits. Find information at the link- https://otda.ny.gov/SNAP-COVID-19/ Access Mybenefits.Gov To: Apply for SNAP, Apply for Temporary Assistance, Apply for HEAP, Check to see if you are eligible for Temporary Assistance, Medicaid or tax credits, There is an application for Child Support Services that can be completed and mailed in or brought to the office. You can create an account to: Change Pin, Check your transaction history or get account balances, Report your EBT card lost or stolen. Recertify your SNAP or HEAP case. Report changes or view case details. Continue to complete a SNAP or HEAP Application and track its progress as well as submit verification and documentation You can also be directed to the Social Security Administration website to complete and online application There is a form section where you are able to download forms for Recertification form for Public Assistance, Supplemental Nutrition Assistance Program (SNAP), Medicaid and SNAP, and Medicaid and Public Assistance You can also report fraud directly from the website. Are you homeless and in need of assistance? Please call 607-778-2673 if you have questions regarding how to apply for Emergency or Temporary Assistance. Temporary Assistance (TA) Applicants can now apply by phone, the initial, required, face to face interview is currently suspended at this time. To apply for Temporary Assistance or Emergency Assistance, please call 607.778.2673. Are you mailing in or dropping off an application for assistance? Then you must ensure that there is a good, working telephone number is on the application. Eligibility staff will be calling the phone number given on the application to set-up a follow-up appointment. If you are dropping off an application at the Front desk, the staff there will do a brief screening of your application. If you have an active case and are trying to reach a worker in Temporary Assistance, SNAP (Supplemental Nutrition Assistance Program), Medicaid or HEAP (Home Energy Assistance Program)? Please call 607.778.1100. https://otda.ny.gov/SNAP-COVID-19/ For Medicaid cases: As a result of the COVID-19 pandemic, all active Medicaid cases with the coverage dates ending in April, May and June, July, August, September and October. are being extended for 12 months. You will not be required to renew your Medicaid eligibility during the emergency period. Need a Medicaid Nursing Home application? Please call, 607.778.2793. Link to: NYS Child Support website. Phone Numbers For Social Services Programs Are Located In The "Contact Us" Portion Of The Website. DSS HIPAA Notice Of Privacy Practices Child Abuse/Neglect 24 Hour State Hotline: Toll free dial '1' & then... 800-342-3720 Search Select Language English Afrikaans Albanian Arabic Armenian Azerbaijani Basque Belarusian Bengali Bosnian Bulgarian Catalan Cebuano Chinese (Simplified) Chinese (Traditional) Croatian Czech Danish Dutch Esperanto Estonian Filipino Finnish French Galician Georgian German Greek Gujarati Haitian Creole Hausa Hebrew Hindi Hmong Hungarian Icelandic Igbo Indonesian Irish Italian Japanese Javanese Kannada Khmer Korean Lao Latin Latvian Lithuanian Macedonian Malay Maltese Maori Marathi Mongolian Nepali Norwegian Persian Polish Portuguese Punjabi Romanian Russian Serbian Slovak Slovenian Somali Spanish Swahili Swedish Tamil Telugu Thai Turkish Ukrainian Urdu Vietnamese Welsh Yiddish Yoruba Zulu NANCY J. WILLIAMS COMMISSIONER Thomas P. Hoke Human Services Center 36-42 Main Street Binghamton, NY 13905 PHONE: 607.778.8850 Assistance Programs: 607.778.1100 EMAIL: nancy.williams@broomecounty.us Department Of Social Services Home Assistance Programs SNAP Temporary Assistance Medicaid HEAP Welfare to Work (WTW) Employment Plan Case Integrity Unit (CIU) Children and Family Services Adoption / Home Finding Central Intake Unit Daycare Unit Families First Family Services Unit Person in Need of Supervision (PINS) Diversion Protective Services Intake for Adults CASA Support Services Report Fraud Annual Reports Contact Us DSS News CONTACT COUNTY EXECUTIVE FIND MY LEGISLATOR APPLY FOR PUBLIC ASSISTANCE GET A PASSPORT REGISTER TO VOTE VIEW BUS SCHEDULES BID OPPORTUNITIES ADULT & AGING SERVICES ABSENTEE BALLOTS HAZARDOUS WASTE DISPOSAL STUDENT INTERNSHIPS ANSWER A TRAFFIC TICKET LEGISLATIVE DOCUMENTS OPIOID AWARENESS COUNCIL VETERANS ASSISTANCE BROOME COUNTY ESTATE CARD BROOME COUNTY 60 HAWLEY STREET, BINGHAMTON, NY 13902 607.778.8000 Privacy Statement | Legal Statement | Site Feedback Copyright © 2021, Broome County