Contact Vacancies News Home Service ITM service and support At ITM, and TDC, we are passionate to serve. We offer the support and services that our customers need to secure sustainable improvements and innovations. Worldwide support on ITM and TDC platforms ITM offers global support, managed via our regional service centres and development sites. Should malfunctions occur, our engineers are on stand by. To make sure you have access to up-to-date knowledge, our service engineers work in business units, in close collaboration with our development and innovation engineers. ITM e-platform for ordering parts Our clients can get access to the ITM e-platform, to order spare parts online for our ITM-machinery and other OEM-machines. It is also possible to connect your ERP software to ours, so that you can order spare parts via your own system. Maintenance and services to enhance lifetime of platforms To prevent downtime, ITM offers maintenance programs. To improve your installed base, please ask us to inform you of our possibilities on continuous improvement and upgrading programs. We can offer upgrades in software and hardware, up to full rebuilds. Assisting with relocation In a dynamic market like tobacco, it is sometimes necessary to relocate production facilities, in-house and to other locations. ITM field service engineers will dismantle and install your production line. Ask your account manager for more information. Contact ITM Support | Information | Sales Get support on Accupac's print position technology Accupac's portfolio has proven itself by developing print position technology for pre-printed film, tear tape, inner frames and inner foil to fit in any make or model of cigarette wrapping or packing machine. This offers a wide range of opportunities to communicate the brand and campaign messages on and in cigarette packages. Contact ITM Kampen Order parts on e-platform Order parts and upgrade kits online on the ITM e-platform Go to ITM e-platform Order parts and upgrades Maintenance and support Report your issue ITM headquarters Constructieweg 45 8263 BC Kampen The Netherlands Post address P.O. Box 126 8260 AC Kampen The Netherlands Tel +31 38 3766230 Fax +31 38 3766231 Ask your question via the web form Subscribe to newsletter ITM locations ITM Poland ITM Kampen (SCM/TDC) GTS/SCM ITM Eindhoven ITM Germany ITM Service Centres Go to all companies ITM, a Tembo company ITM is a Tembo company. This makes ITM a stronger partner for its customers, because ITM can rely on its sister companies for specific expertises and additional technologies. Meet the Tembo companies Legal General terms Disclaimer Privacy