Home Our Promise to You Success Stories Get To Know Us LET’S TALK Return to service on-time & on budget … happy, confident & satisfied! LET'S TALK TOUR SHIPYARD SEE FACILITY SPECS You deserve an easy, satisfying shipyard experience Our Customer Satisfaction Promise Safety is our #1 priority We will focus 100% on ensuring your satisfaction We will conduct ourselves professionally at all times We will get your ship back in service as quickly as possible Your ship will leave on the date we mutually agreed upon Our shipyard is YOUR shipyard - you will see the same familiar faces every time you visit us Most ship managers dread choosing a shipyard because of concerns about quality, price , timeline and deviation. Our ‘On-time On-Budget Commitment’ ensures you return to service quickly and satisfied after an easy, pleasant shipyard experience. Tell Us Your Goals Let’s agree on clear specifications so you know exactly what to expect We want you to leave our shipyard happy and satisfied. Our goal is to return your ship to service quickly so you can continue making money. When you tell us up front the items on your ‘must have’ list, we will work together to ensure everything is ready when you arrive so it can get completed to your satisfaction. We have plenty of warehouse space to accommodate your spare parts and we’re ready to book that drydock for you anytime you need us. Drydock Your Ship Here See Facility Specs We’ll be ready when you arrive – everything will be in place so we can begin your project immediately The first 100 hours at any shipyard are critical. Getting a jump on the project at the time of arrival is key to all successful drydocking projects. We tackle every project with a ‘can do’ attitude and a zest for top performance. All project equipment, services, and personnel will be in place waiting for the gangway to go up and the dock basin to be cleaned. Get Timely, Clear Communication You’ll know the status of your project at all times The need for precise communication in today’s world shipping industry is critical. We strive to answer the phone and return emails promptly. We commit to being open and candid with all our communications. During the dry docking period, your Detyens project manager is your link to the entire shipyard. They are authorized to quote and negotiate all changes orders and additional work. Weekly invoice totals, man-hour reports and schedule updates are easily obtainable from them. None of us want any surprises at the end of an availability. If we do not speak your native language, we have a regional agents around the world who can translate. Stay Calm & Relaxed Enjoy the most friendly & polite city in America! Charleston, SC Cultural differences in doing business can feel uncomfortable. Our customers tell us they appreciate how hard we work to bridge cultural gaps and make them feel right at home. Beyond the shipyard, Charleston is one of largest tourist destinations in the world and is revered world-wide for it’s beauty, architecture, world-class food and friendly hospitality. Bring your family along – they will LOVE Charleston! Return to Operations Happy, Confident & Satisfied Backed by our Customer Satisfaction Promise We don’t use the word ‘can’t’ and we understand that only a satisfied customer will return to us year after year. Our Customer Satisfaction Promise guarantees you will leave our shipyard happy, confident and satisfied. You wil return to operations with a smile on your face and happy memories of your time at Detyens Shipyards and in Charleston. We look forward to seeing you again next time! Getting Your Ship Repaired Can Be Easy! LET'S TALK Detyens always comes through... We’ve been coming to Detyens since January 1999 and we have never been let down. No matter how difficult the circumstances Detyens always comes through. That’s not something you can say about a lot of other ship repairers. — Gerard Stevenson, Technical Manager, Bay Ferries Limited 12345 CONNECT WITH US APPLY FOR JOB 1670 Drydock Avenue Building 236, Suite 200 North Charleston, SC 29405-2121 USA Phone: 843-308-8000 Fax: 843-308-8059 E-mail: drydock@detyens.com GET SOCIAL HELPFUL INFO Port Engineers Guide (PDF) Charleston Tides & Currents Charleston Harbor & Approaches International Agents Charleston Area Info Jobs Medical Center Employee Benefits Apprenticeship Program Organizational Chart Privacy Practices Webmail Access CURRENTLY AT DETYENS DSI welcome announcement to Joana Espinosa Fuentes as new employee to the Production - Planning and Scheduling Department 2 days ago View on Facebook·Share SEE MORE Copyright 2017-2018 Detyens Shipyards. All rights reserved. | Sitemap | Site design by Zafari, Inc.