Trusted Atlassian Experts Services Products For Teams Contractors Resources Company ASK AN EXPERT Home / Products / Jira Service Management Jira Service Management (JSM) Bring your Development, IT Operations and business teams together – for amazing service experiences. Join the ITSM revolution, with Jira Service Management. ASK AN EXPERT Self-Service Portal Customers can make requests themselves, and find answers on a branded customer service web portal. Knowledge Base Powered by Confluence. Help customers with relevant, information-rich articles and pages, all within the customer service portal. Easy Setup Get up and running in minutes – with pre-configured templates for ITSM, customer support, HR and legal service desks. Major Incident Management Powered by Opsgenie to alert on-call teams and incident responders. A Guide to Jira Service Management New to Jira Service Management? Get started quickly with our free guide. DOWNLOAD GUIDE Get More From JSM – with Clearvision Give your customers experiences that they’ll remember for all the right reasons – with optimised Jira Service Management. We understand how important it is to build trust at every customer contact point. That’s how Clearvision became an award-winning Atlassian Double Platinum Solution Partner. Our expertise has helped hundreds of businesses to add value to their customer experiences, through best practice adoption, coaching, training, technical consultancy and 24/7 support. JSM Setup and Configuration Jira Service Management, Insight and Opsgenie setup and configuration. ASK AN EXPERT Jira Service Management Training Hands-on training for Jira Service Management, Opsgenie and Insight. LEARN MORE Coaching and Mentoring for JSM Build internal expertise in Jira Service Management, with practical advice. ASK AN EXPERT Support Never miss a beat – with 24/7 first-line support from Clearvision. LEARN MORE Why Atlassian Users Choose Clearvision ITIL Certified Over 20 years of IT service management experience. Faster Go-live Our prototyping approach accelerates setup times and go-live. Specialist Knowledge Specialists in self-service portals. Make every interaction count. Hands-on Training Practical training packages for Opsgenie and Insight. Here for you - rapport and relationships “Clearvision continues to be a great support to our department. Everyone we have worked with has been very professional and provided a quality service. Thank you as always.” Foreign, Commonwealth and Development Office (JSM Training) We Help You Get the Most Out of JSM Westgate Hall Generates New Business with JSM Jira Service Management replaced outdated manual processes. A user-friendly Jira Service Management setup generated new business. Clearvision manages the account and community licensing for Westgate Hall Community Trust. READ THE CASE STUDY Free Learning Resources Learn what you need to know, with Atlassian and DevOps resources created by Clearvision. Access webinars, whitepapers, blog posts, and podcast episodes – all for free. The Evolution of Jira Service Management and ITSM When Atlassian launched Jira Service Desk in 2013, it was nothing more than an add-on to the platform… READ BLOG A Tour of Jira Service Management Atlassian Solution Architect Gary Blower covers the latest additions to the product and more – in under 20 minutes. WATCH NOW JSM Transforms Westgate Hall Community Trust The CEO of Westgate Hall tells us how JSM transformed their processes and generated new business for the venue. WATCH NOW SEE ALL USEFUL CONTENT Talk to a Jira Service Management Expert Tell us what you need from Jira Service Management – and we’ll find the solution. What is your key challenge? Cloud Applications Project Management Hosting Atlassian Licenses Support Training Consulting Atlassian Contractor General Enquiry Please tell us about your challenges so that we may provide you with a suitable solution. Clearvision-CM needs your contact info to keep you updated on our products and services. You may unsubscribe from these communications at any time. To read our commitment to protecting your privacy, please review our Privacy Policy. Subscribe to our Newsletter Contact Us Atlassian solutions that free your teams IT Teams Dev Teams Business Teams Trusted Atlassian Experts SITE Services Atlassian Contractors Resources Company Careers LINKS Trust Centre Support Portal Modern Slavery Statement Contact Us Blog GET IN TOUCH T: +44 (0) 845 459 9530 STAY CONNECTED © CLEARVISION CM 2021 | ALL RIGHTS RESERVED Get the most out of your Atlassian tools ASK AN EXPERT Cookie SettingsAccept All We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.