OUTAGES MY ACCOUNT Skip Navigation My Account Customer Support Ways to Save For Business My Account Ways to Pay Your Bill Make your life easier by choosing from several options to pay your utility bill. My Account Log on to view all your utility account information in one location. Moving? New to Springfield or relocating? Visit us in person, by phone or online. Account Options Interested in paying the same amount each month? Review all account options offered by CU. Understand My Bill View a simple explanation about your utility bill, sign up for an online newsletter, plus more. Advanced Metering (AMI) Curious about the next generation of metering? See what CU is doing to prepare for a new kind of metering. Blog We bring you relevant information to keep you up-to-date on utility business, energy management tips, safety tips, and more. Contact Us Questions? We are available to assist you in person, by phone or online. Quick Links Pay Bill Moving? Outage Center Contact Us Blog Corporate Careers Newsroom About CU Leadership Regulatory Community Community Outreach Parks & Lakes Energy Education Economic Development Safety Connect With Us! Copyright © 2021 City Utilities of Springfield, MO | Privacy | Terms & Conditions | Webmaster | EN ES

OUTAGES MY ACCOUNT Skip Navigation My Account Customer Support Ways to Save For Business Account Options Back to My Account Account Options Interested in paying the same amount every month or receiving your bill online? CU offers these account options, plus more. Level Pay Let CU calculate your Level Pay amount based on your past 12 months billing at the same residence. You pay the same amount every month, regardless of your actual usage. Each year your account is reviewed to determine if adjustments need to be made. Learn more Paperless Billing Receive your bill statements online. It’s secure and available 24/7. Get notifications when a new bill is available to be viewed. How to Enroll Enroll online by using My Account After logging in to your online account, click on “Notification Preferences” under the “My Account” menu Check the box next to Paperless Bill Save your changes My Account My Account Ways to Pay My Account Moving? Account Options Understand My Bill Contact Us Payment Assistance Having trouble paying your utility bill this month? We can help. Our employees and caring customers all contribute to help customers in crisis when they need it most. Payment Assistance Helping Others Would you like to help your neighbors in need? Donate to Project SHARE or give a utility gift certificate. Helping Others Quick Links Pay Bill Moving? Outage Center Contact Us Blog Corporate Careers Newsroom About CU Leadership Regulatory Community Community Outreach Parks & Lakes Energy Education Economic Development Safety Connect With Us! Copyright © 2021 City Utilities of Springfield, MO | Privacy | Terms & Conditions | Webmaster | EN ES