Owned by those we serve. Pay Online Outage Center Contact Us News About Us Search New Members Hart EMC / New Members Applying for Service Due to the pandemic, our lobbies are closed, please call 1-800-241-4109 and our customer service representatives will be glad to assist you. If you are applying for service at a new or existing location, you will need to first contact a Member Service Representative at 800-241-4109 to set up an account. You may apply for service by calling our office between the hours of 8:00 am and 4:30 pm Monday through Friday. Information we need when you apply: Complete name to be shown on account Address to which the bill is to be mailed Location address or service address and any information that will help identify your new service location. For example, the name of the last person to receive service at the location, a meter number, or the name of closet neighbor. Phone number where you can be reached during the day. You may be asked for identification, Social Security number, driver’s license number, name of closest relative, and name and address of your employer. To ensure that we can provide service to the correct location a 911 address, a meter number, last person to receive service at the location or the name of a close neighbor may be requested. Deposits A deposit may be necessary when applying for service. We will use any of the following options to determine the amount of your residential deposit: Current Hart EMC account history Official letter of credit worthiness sent directly from your current utility provider A credit check through a credit rating agency Commercial deposits will be required to be equivalent to an estimated bill of sixty (60) days. If you have any additional questions, call us at 800-241-4109. Additional Services We Offer Outdoor Lighting Billing Options Water Heater Insurance Operation Round Up Get the Mobile App and access your account from anywhere. Find Out More Outage Center Contact Us My Account New Members Refunds Education & Safety Copyright ©2021, Hart EMC. All Rights Reserved. Meter Upgrade Documents Mobile Outage Center Contact Us