Video appointments Click here for your Video Appointment Menu Home > Patients and visitors > Accessibility Accessibility If you are coming to hospital and have any particular accessibility needs, please let us know in advance If you are coming to hospital and have any particular accessibility needs, please let us know in advance. This will allow so that we can make the necessary arrangements to meet your needs. The Trust has a number of services in place to help people access care and services. The AccessAble website aims to answer questions about the accessibility of places people need to visit. It has been developed by the disabled people who use it, reflecting the needs of people with a wide range of impairments. Currently the website features over 125,000 venues, including the Trust’s: Dental Hospital Royal Victoria Infirmary Great North Children’s Hospital Freeman Hospital community services across the city. By using the guide people can find out: whether accessible parking bays are available how far you would need to walk to get to an entrance if a hearing loop is available at reception what side the transfer space is in an accessible toilet whether there are tactile lift buttons if staff have received dementia training if background music is played whether flashing fire alarms are available if there are places to sit and rest. The guides are also useful for people who would just like to know more about things such as parking, walking distances and toilet facilities. Sign Language Interpreter Service We are delighted to enable British Sign Language users to contact us using a Sign Language interpreter, through the InterpretersLive! service provided by Sign Solutions. Find out more about our Sign Language Interpreter Service here English for Health A series of videos and accompanying workbooks have been created to help those who don’t have English as a first language to better understand healthcare in the UK and the NHS. The videos cover: 1. An introduction to the NHS 2. How to use a GP 3. How to find the right help Find out more here. Page published: 29/09/2020 Page last updated: 27/09/2021 Share this page on Print this page In this section English for Health Sign Language Interpreter Service Follow us on social media for all the latest news and announcements Services For service details please visit the relevant service page. Charity For charity details please visit the Charity site. Hospitals For hospital details please visit the relevant location. Careers For our current job vacancies, please visit the careers section. The Newcastle upon Tyne Hospitals NHS Foundation Trust CQC overall rating Outstanding 29 May 2019 See the report Contact Resources Freedom of Information Press and media Accessibility Privacy Cookies Terms and conditions Copyright © 2021 Newcastle Hospitals NHS Foundation Trust. Lovingly crafted by Mixd Cookie Usage Policy This website uses a combination of essential and non-essential cookies to improve your on-site experience. Cookie settingsAccept