Our popular and widely recognised quality management and service improvement programme called The Woodford Way is our way of ensuring that our clients and TEAM are always certain of a great service, and fair and stimulating working conditions. The backbone of The Woodford Way is our dedicated customer satisfaction programme. Our senior managers hold dedicated interviews with our clients before, during and after the project to ensure that we fully understand their priorities. We check and monitor our service to ensure that we are delivering as promised and where possible, are going above and beyond client expectations. "The Woodford Heating and Energy three stage customer satisfaction programme is a great system through which they are able to identify and act upon areas for improvement. Undertaking an interview at the start of a new project means issues can be recognised and ironed out as the work develops - something I've witnessed personally having worked with Woodford Heating on numerous projects. This helps the smooth running of the job and helps us to strengthen the good working relationship we have with them." - Barratt London Telephone: 020 8531 0004 Email: info@woodfordheating.com Sitemap Privacy Policy Quality Policy Modern Slavery Policy Purchase Order T&Cs Covid-19 © Woodford Heating and Energy Company Registration No. 02868418 Website design & development by Stack Agency

Our People Since founding the business more than 25 years ago, Roy Alderslade has nurtured and recruited some of the best talent in the industry. Our management TEAM are all specialists in their field. We PRIDE ourselves on our TEAM culture – supported by our Quality Management programme the Woodford Way – our extensive TEAM support each other to provide our clients with a service that is second to none in the industry. The Woodford People Wheel We place our customers at the centre of everything that we do and every member of our TEAM is a vital spoke in the wheel that makes our projects a success. Woodford Directors Roy Alderslade Chairman Steve Abbott Managing Director Mark Kench Commercial Director Sean McClarnon Projects Director Tracy Wood Financial Director Sheaun Carpenter FM Director Sharon Wood PX Director Telephone: 020 8531 0004 Email: info@woodfordheating.com Sitemap Privacy Policy Quality Policy Modern Slavery Policy Purchase Order T&Cs Covid-19 © Woodford Heating and Energy Company Registration No. 02868418 Website design & development by Stack Agency