Author: Ben Egan 360 FEEDBACK TRENDS: WHAT’S NEW AND WHAT’S IMPROVED? 10th November 2021 Work and workplaces are continuing to undergo massive change. To keep up, companies are having to adapt, evolve and, in some cases, re-engineer people and organisational development plans and policies. They are also having to identify and then embed the skills and behaviours now needed in the ‘new normal’ to deliver their business strategy. To do this last part, they need the right tools – and 360 degree feedback is one such tool. In this article, we look at 360 feedback... Feedback WORKPLACE TRUST: WHY IT MATTERS AND HOW TO BUILD IT 20th September 2021 Trust is the bedrock of all relationships and our working ones are no different. In this article I’ll take a closer look at why trust, during this Covid-impacted world, is so important and offer practical guidance for leaders and managers on how to go about fostering a high trust culture in their own teams. Why workplace trust matters, and why now? Consider the way work gets done now versus 30 years ago. There has been a marked shift towards more cross-functional and... Leadership, organisational change, trust HOW TO ‘DO’ HYBRID & BEST HYBRID WORK EXAMPLES 6th September 2021 As hybrid work becomes the ‘new normal’, how best to approach it is THE topic of conversation right now for businesses. With the easing of Covid restrictions and return to workplaces, this is dominating the thoughts of HR and business leaders. So, what should ‘hybrid work’ look like, what do employees want and what do organisations need? We look at hybrid work examples from some of the world’s highest profile companies and seek out the views of a handful of our... employee experience, Engagement & surveys, hybrid work, organisational change PEOPLE DEVELOPMENT: WHY A DIFFERENT APPROACH TO L&D IS NEEDED 7th May 2021 Work and workplaces were already undergoing massive change, and that was before the year that just was! So, what is now needed from an organisation design point of view? What are the people development and L&D priorities; what new skills do today’s workers want and how do they want to learn? These are big questions to which business leaders must find the answers. Their success and that of their people depends on it. In this article we explore at what people development... Development, Development & assessment, L&D, Learning WHY YOUR ORGANISATIONAL ROADMAP MUST START WITH AN EMPLOYEE SURVEY 22nd March 2021 What a difference a year makes… It is 12 months since ‘Lockdown 1’ began. What has followed since has forced enormous changes for huge numbers of workers and businesses. Of course, many restrictions and practices will remain in place in the ‘new normal’ but Spring, the vaccine rollout and the Government’s roadmap are all bringing optimism. So, what next for businesses? With so much change, there is an opportunity or perhaps even an obligation now for organisations take stock. To reset... Engagement & surveys, organisational change A DEFINITIVE GUIDE TO EMPLOYEE ENGAGEMENT SURVEY COMMUNICATIONS 7th September 2020 Whether it is more regular pulses or an annual employee engagement survey, it is always a big undertaking for organisation. And an essential element to get right is communications. Without clear communication throughout, even the best of surveys will likely fail to yield the desired outcomes. Having been involved in the planning, running and follow up of hundreds (or maybe thousands) of engagement surveys for our clients, we know what works. And what doesn’t. In this guide we’ll set out advice,... Engagement & surveys SPOTLIGHT ON: EMPLOYEE EXPERIENCE IN THE HOUSING SECTOR 25th August 2020 In this report we explore what’s key to improving the employee experience of people working in the housing sector. Our team has analysed our engagement survey housing data and compared it with our other industries to reveal some eye-opening differences, things to celebrate and a couple of notable areas to address in leadership comms and enablement. The housing sector is an area ETS has worked extensively in over recent years. Partnering with the likes of Clarion Housing, Guinness Partnership, First Ark (now... employee experience, Engagement & surveys WHAT ARE THE BEST EMPLOYEE ENGAGEMENT SURVEY QUESTIONS TO ASK? 17th July 2020 There remains a good deal of scepticism concerning the effectiveness of employee engagement surveys. Some commentators have pointed to workplace changes and the speed of change as factors in the need for more regular employee feedback. And, while that is all true, the fact is that lots of engagement surveys (and pulse checks) fail for two very basic but fundamental reasons: They do not ask the right questions Managers and/or the organisation are not committed to acting on findings As an... Engagement & surveys FROM EMPLOYEE ENGAGEMENT TO EMPLOYEE EXPERIENCE 18th November 2019 Current state of play Employee engagement is complex and touches upon almost all known parts of human resource management. There’s no single definition but most scholars agree that engaged employees typically have high levels of energy and identify strongly with their work. Studies have shown links between engagement and organisational performance outcomes including employee retention, productivity, profitability customer loyalty and safety (Markos & Sridevi, 2010). Much research has also explored drivers of employee engagement that, if present, can enhance it. One such... employee experience, Engagement & surveys LEARNING FROM JURGEN: THE MANAGER AS A COACH 9th May 2019 Discover how you can support managers to become better coaches with expert guidance and a few pointers from Jurgen... Leadership 1 2 3 Join our subscriber list Our people experts publish guides, videos, case studies and lots of other useful stuff. Hear about it first. Name * Email * Get in touch info@etsplc.com +44 (0) 1932 222700 ETS Hersham Place Technology Park 41-61 Molesey Road Hersham Walton-on-Thames Surrey KT12 4RS Follow us on social Other links Legal information © Expert Training Systems plc 2013-2021. All rights reserved.