Gaming PCs Components Software Orders & Shipping Submit a request Sign in English (US) WELCOME TO SUPPORT CENTER How can we help you today? Search our knowledge base for answers to common questions Common troubleshoot topics: notifications connecting to vidmob calls Getting Started FAQ Questions about Lotus Themes products and services Guides Instructions related to themes installation and usage Community Join discussions with other users Submit a Request Need help? Submit a request and our experts will get in touch. Promoted articles RAM Guide & FAQ What is the difference between Stock Speed and ... H1 Case Safety Notice Update 9/28/21 Upon careful consideration, NZXT... Replacing PCIe riser in H1 Case Replacing your PCIe riser is extremely easy and... What Graphic Cards Are Compatible With The Kraken G12? The Kraken G12 is compatible with the following... Gaming PC Orders and Shipping FAQ Update 11/23/21: For orders placed during our B... Order Issues FAQ An Item Is Missing From My Shipment We're sorry... Gaming PCs BLD Kit Level 1: Installing the Memory Level 2: Installing the Processor Level 3: Installing the M.2 NVME SSD Level 4A: Installing the AIO Cooler Level 4B: Installing the Air Cooler Level 5: Moving the Build into the PC PC Boot Camp How can I optimize my BLD PC purchase? Air Cooling VS Water Cooling What Gaming Monitor/Display is Best for Me? What is a SATA SSD, NVMe M.2 SSD, and HDD? What is a PSU? What is a GPU? Technical Support RAM Guide & FAQ Is my GPU Artifacting? RAM Upgrades and Recommendations Amazon's New World Issue Notice Why is there a loud whine coming from my GPU? How to set up a storage device on your BLD PC. Frequently Asked Questions What is the warranty for NZXT Gaming PCs? Can I get sponsored by NZXT? How do I set up my new BLD PC? BLD Warranty FAQ Do I have to pay for shipping for warranty repair if I live outside the United States or Canada? Why aren't there less expensive build options than the ones listed? See more Components Audio My audio is distorted when played back in audio recording software. I can't hear sound when connected to my NZXT Capsule. My PC isn’t picking up microphone sounds from my NZXT Capsule NZXT Capsule Microphone FAQ Driver Reinstall for the NZXT Capsule Microphone Setting up the NZXT Capsule Microphone Motherboards Enabling TPM for the N7 B550 Enabling TPM for the N7 Z490/Z590 Lighting and Accessories Power Cooling Will NZXT Provide a LGA 1700 Bracket? How to get the LGA 1700 Bracket My fans or pump are making noise? What Size Kraken Should I Get? Do the Kraken Coolers Require an RGB Controller? Do the Kraken Coolers Need CAM? Cases Warranty What is the warranty for NZXT Components? What are the types of RMAs that NZXT offers? Requesting an RMA Exchange Exchange or Replacement Part? See more Software CAM V4 My NZXT product is not recognized on Windows 11 Enabling Aura-Sync for RGB RAM Control in CAM V4 Beta NZXT CAM FAQs How do I report a CAM software bug? CAM Isn't Reading Information on my PC Components My CAM is White-Screening Account/Other Account Information FAQ I Can't Log Into My NZXT Account Please Delete My Account Archives CAM does not start automatically Why is the CAM overlay not appearing? Does CAM work with Third (3rd?) party devices? (RGB powered) Why won't CAM save my settings? My CAM Powered Device Is Not Recognized Why is Windows 10 showing a large amount of data usage for CAM? See more Orders and Shipping Components Order Issues FAQ Price Increase Frequently Asked Questions Refurbished PC Components FAQ Returns and Cancellations Shipping & Delivery FAQ Gaming PCs Gaming PC Orders and Shipping FAQ Refurbished PC FAQ How To Request FedEx local Pickup Wrong or Missing Part FAQ Price Adjustments FAQ See more More Resources Register your product You can get support that’s tailored to you, owner exclusives and more Our helpline hours: 8:00am - 8:00pm CST Monday to Friday; 9:00am - 6:00pm CST Saturday Follow us on Twitter Get the latest news and updates first Facebook Twitter Instagram YouTube Twitch Reddit Steam Discord CONTACT Company Customer Support Submit a Request Support Center AM4 Bracket ABOUT NZXT Founder Q & A Careers Customer Reviews COMMUNITY Our Discord Newsroom & Blog SOFTWARE CAM CAM Feedback ACCOUNT Manage Your Account NZXT STORE Build a Custom PC Refurbished Builds Refurbished Components FAQ Find a Retailer NZXT © NZXT Inc. 2021 All Rights Reserved Legal Privacy Policy Return to top