An official website of the United States government Here's how you know VA.gov | Performance Dashboard Last updated December 01, 2021 We are transforming VA.gov into a single unified digital experience for all Veterans. This performance dashboard tracks our progress in that mission by sharing metrics that support our three North Star goals: Increase the use of self-service tools Decrease the time Veterans spend waiting for an outcome Consistently deliver a satisfying, reliable, and secure experience VA.gov at a glance How is this measured? LOGGED IN USERS 11,548,976 Last 12 Months USER SATISFACTION 61.1% Last Month SUCCESSFUL TRANSACTIONS 40,020,073 Last 12 Months VA.gov service How is this measured? Health Care Usage data from previous 30 days TOTAL USERS 1,014,398 Up 49% compared to prior year period USER SATISFACTION 66.7% Down 2% compared to prior year period Tool Transactions Complete COVID-19 online screening 774,013 Schedule and view VA appointments online 66,061 Apply for health care benefits 9,052 COVID-19 Vaccine interest form sign ups 1,563 Education Usage data from previous 30 days TOTAL USERS 447,524 Up 14% compared to prior year period USER SATISFACTION 73.7% Down 3% compared to prior year period Tool Transactions GI Bill® Comparison Tool 134,440 Check Post 9/11 GI Bill benefits 43,565 Apply for education benefits 17,836 Manage education benefits 11,531 Apply for education benefits as an eligible dependent 5,577 Apply to use transferred education benefits 2,290 Manage education benefits as an eligible dependent 2,290 Apply for VET TEC 1,994 GI Bill® School Feedback Tool 81 Apply for education benefits under the NCS program 54 Pension & Fiduciary Usage data from previous 30 days TOTAL USERS 115,585 Down 5% compared to prior year period USER SATISFACTION 77.6% Down 4% compared to prior year period Tool Transactions Apply for Veterans Pension benefits 593 Disability Usage data from previous 30 days TOTAL USERS 724,602 Up 21% compared to prior year period USER SATISFACTION 69.1% Up 7% compared to prior year period Tool Transactions Check VA claim or appeal status 1,783,794 File for disability compensation 42,999 Burials & Memorials Usage data from previous 30 days TOTAL USERS 82,267 Down 2% compared to prior year period USER SATISFACTION 84.3% Down 1% compared to prior year period Tool Transactions Apply for pre-need eligibility determination 1,266 Apply for burial benefits 862 Profile & Records Usage data from previous 30 days TOTAL USERS 628,442 Up 22% compared to prior year period USER SATISFACTION 55.4% Down 2% compared to prior year period Tool Transactions Download VA benefits letters 386,966 Update contact information & preferences 91,602 Update direct deposit information 11,989 Go to VA.gov About VA FOIA Office of the Inspector General Privacy policy USA.gov