APPOINTMENTS NOW AVAILABLE. Book yours now Find Your New Home Buying Guide Moving Made Easy The View Latest News Events Contact Us Home » Buying Guide » Customer Service CUSTOMER SERVICE Rest assured, we don’t just leave you to it with your new home. Why a New Build Home is a good move 10 Steps to Buying a New Build Home Reserve your new home Customer Charter Customer Service OVERVIEW Our after sales service means we’re still here for you, even after you’ve moved in. Around 4 weeks after you have moved in, we’ll arrange a home inspection for you. This is your opportunity to think about anything you want to know about your new home, as well as anything that needs attention or fixing (‘snagging list’). We’ll write to you well in advance so you know when we’ll be with you, which means you’ll have plenty of time to get your questions and snags together. Of course, if the date isn’t convenient, simply get in touch via our contact details below and we’ll rearrange with you. Call us: 020 8366 1271 Email us: customerservices@fairview.co.uk Write to us: Customer Service Department, 50 Lancaster Road, Enfield, London, Middlesex EN2 0BY PLEASE NOTE: Defects that arise after our Customer Service inspection which are judged to be sufficiently serious to be considered outside the normal building tolerances must be notified to Fairview New Homes in writing within two years from the date of the NHBC certificate for your property. In this category, such items as normal drying-out cracks, shrinkage of timber or general wear and tear are not included. Land to sell? Talk to Fairview. We are always looking for opportunities to buy land for future development in London and the South East. FIND OUT MORE ABOUT FAIRVIEW From detached family homes in well-connected locations to city apartments, we have been building homes in London and the Home Counties since 1961. About Us Careers Corporate Commercial Contact Us Home Find Your New Home News The View Testimonials Buying Guide Why a New Build Home is a good move 10 Steps to Buying a New Build Home Reserve your new home Customer Charter Customer Service Complaint Procedure Moving Made Easy Help to Buy London Help to Buy FairMove Stamp Duty Land Tax General Privacy Notice Terms and Conditions Site map © Copyright 2021 Fairview New Homes Ltd. All rights reserved. We've updated our Privacy and Cookies Policy We use cookies to improve your experience and enable certain functionality. You may delete or block cookies from this site, but parts may not work. By clicking any link on this page you are giving your consent for cookies to be placed on your device. READ MORE ACCEPT