Latest News HOME > ABOUT > LATEST NEWS INSIGHTS FROM OUR LEADERS Upskilling and Reskilling to Remain Competitive Technical skills typically relate to a Team Member’s specialized knowledge and expertise required to complete complex computational tasks, processes and analysis of hardware and software systems within an organization. Learn More The Importance of Continuous Improvement and How to Improve Your Skills To be competitive in today’s business environment and in the future requires an individual to have an adaptive attitude and focus on continuous improvement. This requires the self-motivation and drive to constantly strive to do a better job and find new opportunities to improve their business, their processes, customer experiences and themselves. Learn More Adaptability and Agility The last year and the global pandemic have taught us that businesses and employees alike need to be able to accept and manage change. Heraclitus, an Ancient Greek philosopher, said it best when he stated, “The only constant in life is change.” Learn More Success is Learned When looking at a company you admire, you may question how a top executive attained their position within the organization. Typically, there is a track record of hard work and dedication to support the executive’s career trajectory within the industry and their company. Learn More Ransomware: The cure costs more than prevention, and is less effective COVID isn’t the only malicious virus we’re facing in 2021. Cybercriminals have become emboldened with new and more deadly “ransomware” attacks. Customers Bank wants to help its clients take steps to protect against these attacks that can impose significant costs, destroy a reputation, and take down a business. Learn More Banking 4.0: The Digital Industrial Revolution The fourth industrial revolution is about a technological revolution that is fundamentally changing the way we live, work and relate to one another. In many industries and especially in the banking sector, companies need to embrace all things digital. Industry leaders are taking the next natural step in the progression to become digital entities, seeking additional opportunities for greater efficiencies and increased returns on investments. Learn More Culture Precedes Everything Else At Customers Bank, we firmly believe the pillars of success are IQ, AQ and EQ. Learn More Communicating with PPP Clients “At a time like this, we cannot over-communicate,” Chairman Jay Sidhu advised all Customers Bank senior leaders at the onset of the COVID-19 pandemic. He was so right. Learn More Seizing Opportunity During Challenging Times Innovative executives approach their job with the perspective of a problem solver. When a challenge presents itself, these business leaders use the roadblock as an opportunity to reevaluate. Learn More Homeownership, Still Part of the American Dream Homeownership is part of the American Dream. It often marks a milestone for individuals and families as they take on property that is their own. Learn More COVID-19 Economic Recovery, The Road Ahead Customers Bank surveyed business leaders, owners and professionals to get their thoughts and concerns regarding the economic impact of COVID-19. Explore our infographic to learn more. Learn More Myths of Digital Transformation: Digital Tools and Software are the Keys to Successful Digital Transformation Endre Jarraux Walls Chief Information Security Officer What is an essential element of any digital transformation project? You may think the obvious answer is the technology – fair thought given the word digital is baked into what we’re discussing. The right answer: Your people. To be more specific, your people, and the culture of your organization. Learn More Myths of Digital Transformation: Automation Makes Data and Processes Less Secure Endre Jarraux Walls Chief Information Security Officer It’s 2020, and we’re not driving flying cars yet. We are, however, embracing new technological advancements at home and in the office. Digital assistants like Siri and Alexa, the omnipresent cloud, and the ubiquitous thought “there’s an app for that” are just a few examples of the digital-first lifestyle that has become the norm. Learn More 2020 Vision: Customers Bank’s Digital Evolution Jay Sidhu, Executive Chairman, Customers Bank Customers Bank is in the midst of a digital evolution. We understand this is a big statement, and because tech buzzwords and phrases are often overused, we felt it was important to lay out our vision as we embark on this exciting new chapter at Customers Bank. Learn More Data Security: What Does the CCPA Mean for Your Business? Endre Jarraux Walls, Chief Information Security Officer, Customers Bank Customers Bank Chief Information Security Officer, Endre Jarraux Walls, details why the California Consumer Privacy Act can be good for your business. Learn More Now is the Opportune Time to Purchase or Refinance a Home! Cathleen Paniccia, Senior Vice President Retail Mortgage Department, Customers Bank Today’s mortgage interest rates are very close to the lowest rates in recorded history (3.3 percent according to Freddie Mac). This means now may be the perfect time to purchase a new home or refinance an existing mortgage. The low rates may also make it financially feasible for families sitting on the sidelines to enter the housing market. Learn More Business Leaders Need to Take Action to Combat the Opioid Epidemic Richard Ehst President and Chief Operating Officer of Customers Bank Business and community leaders tend to focus on the livelihood of their respective organizations, and may not be aware of external influences affecting team members and the community. The opioid epidemic is one of the most pressing issues facing our local communities and the country. Learn More Cutting Through the Confusion: Hemp Banking is Not Cannabis Banking and We’re Ready Timothy Romig Executive Vice President, Managing Director & Market President – Pennsylvania and New Jersey, Customers Bank The 2018 Farm Bill ended an 80-year Federal ban on growing industrial hemp. This law opens the U.S. to a global market, that according to research firm FIOR Markets, is expected to increase from $4.41 billion in 2018 to an estimated $14.67 billion by 2026. According to a report by Hemp Business Journal, total sales for the U.S. hemp industry reached $820 million in 2017, and is projected to reach $1.9 billion by 2022. Learn More Banking Hemp and CBD Businesses is not Marijuana Banking Jay Sidhu Chairman and Chief Executive Officer, Customers Bank As part of the 2018 Farm Bill, industrial hemp was legalized on the federal level. Industrial hemp and hemp-derived cannabidiol (CBD) products are not the same as, nor should they be confused with marijuana. Marijuana remains an illegal and controlled substance in our nation. Hemp and hemp-derived CDB are also not related to medicinal marijuana, which has been legalized in thirty-three states but remains on the federal schedule 1 list of drugs with a high potential for abuse. Learn More Invest in Employees, Reward High Performers Karen Kirchner Senior Vice President, Team Member Services Director In today’s business environment, regardless of industry, most business leaders and executives recognize a company’s Team Members as its’ most valuable asset. However, at the same time, many companies do not focus on employee development. Learn More Mortgage Rates Are Not the Most Important Thing to Consider When Financing a Second Home Lorie Shannon Executive Vice President, Director of Mortgage Lending, Customers Bank Every real estate purchase has its own unique financial characteristics. It is important that the financial institution you decide to work with also provides distinctive programs to meet those needs. Learn More Security Connection: Who is responsible for keeping your financial information and data safe? Diane McCracken Executive Vice President and Chief Security Officer, Customers Bank Data is only as secure as its weakest link. Diane McCracken, Customers Bank Executive Vice President & Chief Security Officer, discusses why the best approach to protecting financial information and data requires a combined effort between institutions and the individual. Learn More Managing in a Pre-Recession Environment Dick Ehst President & Chief Operating Officer, Customers Bank Learn about Dick Ehst’s, Customers Bank President & COO, thoughts on business financial planning for the year ahead. Learn More Security Check: When it Comes to Mobile Banking, Data Safety Depends on You Diane McCracken Executive Vice President and Chief Security Officer, Customers Bank Mobile banking doesn’t need to be synonymous with risk. While banks have system requirements that prevent cyberattacks, consumers have the most power when it comes data safety – as long as they know how. Learn More The Future of Banking Depends on its Talent Richard “Dick” Ehst President and Chief Operating Officer, Customers Bank A stronger, better financial services world will be built from the combined talents of diverse individuals. In order for this to happen, we must show prospective talent that financial institutions offer entrepreneurial environments where technology skills will be continually developed; where there is a clear, progressive career path for technology leaders; and where their contributions will have a tangible impact on the transformation of the organization. Learn More Tweets by CustomersBank Home Site Map Locations Terms of Use Privacy Policy Security & Fraud Patriot Act Consumer Disclosures Business Disclosures Equal Housing Lender Member FDIC Privacy Notice for California Residents Routing Number: 031302971 FDIC Number: 34444 © 2021 Customers Bank. All rights reserved. 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