CONSULTANT PORTAL Search for: ABOUT SERVICES INDUSTRIES CONTACT MANAGED SERVICES Overview Solutions Leave your information technology support to the experts. You’ve got your hands full already. Supporting and maintaining enterprise applications, databases and your technology infrastructure are huge tasks that can lead to buggy releases, costly rework and decreased productivity. Getting your support organization structure right is critical for the long-term success of your business. Is your organization getting the right level of attention from your enterprise applications, database, and technology infrastructure maintenance and support vendor or your internal organization? Are your concerns heard and addressed immediately? At SDA, we are committed to providing 100% client satisfaction. SDA's Managed Services align IT with your business needs SDA specializes in providing enterprise application, database and infrastructure management and support services for your Oracle-based application and technology portfolio. We have a methodology based on ITIL’s process and delivery approach that defines the guiding principles that govern the services delivered by this practice. SDA provides the quality focus, access to expertise and lower cost resources that will help lower your overall IT budget. Our bundled approach will include broader sets of solutions that will comprise of maintenance, enhancements and testing. We can support your entire portfolio of Oracle applications and databases. With our US-based virtual support team we can provide support across multiple time zones and geographic locations. We don't believe in one-size-fits-all approaches. Our flexible model takes into consideration your current team size, user base, application foot-print, business needs, your IT budget and—most importantly—your pain points. SDA’s delivery model always provides clients with delivery alternatives integrated with a seamless management structure. The various support execution options include: On-site—at client location. Remote—at SDA’s e-delivery sites in US. In the field—at client remote locations requiring on-site support. We guarantee that we can: Reduce your total cost of ownership and increase productivity. Serve your business user faster, easier and more intelligently. Allow employees to focus on strategic initiatives and not worry about day-to-day tasks. Avoid being driven by crisis of the day and constantly reacting to problems. Assist in employing qualified resources. Relieve the pressure on your support organization who are always pressed to deliver more with fewer employees. Give you greater peace of mind. SDA’s Value Proposition: Emphasize a "partnership" approach with the client team. Focus on execution driven by your vision. Efficient, flexible and scalable—and accessible 24/7. Fixed-fee support options and maintenance contracts. Continuous incremental improvement of practices. Optimize systems management and support processes by capturing business rules for each custom object/scheduled job. Optimum resource model usage —Flexibility in matching service demand resource supply. ABOUT SDA SDA is a full-service IT consulting firm focused on delivering direct value by solving our customers’ business challenges with our technology solutions and services. MAILING ADDRESS & CONTACT INFORMATION General Inquiries: info@sdaci.com For other services, please contact us here. SOCIAL MEDIA Be sure to follow us on social media to stay updated on our news, job postings, etc. Privacy Policy Site Map Terms of Use