Accessibility Services for persons with disabilities We are pleased to provide universal access to banking services for persons with disabilities. This includes auxiliary aids for printed materials for any customer, or prospective customer, who is blind or partially sighted, without charge. Services for the hearing and visually impaired Available printed materials and alternative formats The following are examples of documents available in alternative format: Annual IRA Statements Annual Safe Deposit Billing Statement Annual Statement of Interest Checking/Savings and Money Market Statements Deposit Error Correction Deposit Return Item Notices Incoming Wire Notices Time Deposit Maturity Notices Overdraft/NSF Notices Product Brochures and Disclosures (excluding those for Credit Cards or UnionBanc Investment Services) Renewal Notices Uncollected Funds Hold Notice Loan documents Loan Statements Loan Notices (i.e. Rate Changes/Payment Changes) 1098 Mortgage Interest Statements 1099 INT (Escrow Account Interest Statements) 1003 Mortgage Applications Cash Reserve Agreement and Disclosure Statement Financial Statement – Consumer Loans Financial Statement – Commercial Loans Note: Not all documents are available in each alternative format Available formats are as follows: Braille Large print Audio – CD and Cassette Electronic Text (e-Text) In the event we do not have certain printed material available in the customer's preferred format, we will use our best efforts to provide an effective alternative format within 10 business days. It may take up to one full statement cycle for the alternative format request to take effect. How to request an alternative format Guideline or raised-line checks Talking ATMs TDD Telephone Banking for hearing impaired Fees Web accessibility and universal design ABOUT UNION BANK Careers News About us Corporate profile Diversity and culture Corporate social responsibility Contact us FDIC insurance information PRODUCTS Personal Business Commercial The Private Bank HELP Learning center Verification requests LIBOR update Accessibility Terms of use Privacy and security California: privacy Do Not Sell My Personal Information Sitemap LANGUAGE Japanese services 日本語ページ FOLLOW US LOCATE A BRANCH To find your nearest branch, enter your zip code below. ©2021 MUFG Union Bank, N.A. All rights reserved. Member FDIC. Union Bank is a registered trademark and brand name of MUFG Union Bank, N.A.