Home Banking Log In | Sign-Up | Reset Please Verify Your Browser is Supported Union Members Union Member Application QCU Careers Security Branches & ATMs Qualstar Credit Union What can we help you find? Search Accounts & Services Loans Tips & Tools Financial Education About Us Home / About Us / Contact Us Contact Us Call us… Toll-Free: 1-800-848-0018 Local: 425-643-3400 Monday thru Friday — 8:00 a.m. to 6:00 p.m. Saturday — 9:00 a.m. to 4:00 p.m. Lost or stolen Visa® card? If your VISA Credit Card, Check Card or Cash Card is lost or stolen, the easiest and quickest way to block it is via our Mobile Banking app 2 installed on your iPhone or Android device. Cards can be frozen temporarily (if the card is simply misplaced) or blocked permanently with a new card ordered. If you do not want to use the Mobile Banking app, 2 please call us during normal business hours at (425) 643-3400 or toll-free at 1-800-848-0018. After business hours, please call 1-800-228-9901 and the system will provide you with instructions. Mailing Address – do not send mail directly to branches Qualstar Credit Union PO Box 3050 Bothell, WA 98041-3050 FAX Numbers Call Center: 425-641-4826 Accounting: 425-957-4460 Consumer Lending: 425-401-1578 Mortgage Lending: 425-460-3860 Loan Servicing (Insurance Documents): 425-460-3935 Secure E-Mail For security purposes, e-mail questions and requests will only be responded to via secure e-mail – simply log-in to Mobile or Home Banking 2 and click on “Secure Messages” from the menu. All subsequent replies to an email sent via this channel will be managed from within our Mobile (device w/ app installed) or Home (desktop PC or laptop) Banking services. If you are not an Online Services user, simply download our iPhone or Android app 2, choose “Enroll Here,” and follow the steps for instant access (an email address is required on the account you are registering.) Online access can also be obtained from choosing “Sign-up” in the Home Banking log-in area of our website. 2 Carrier data and messaging rates may apply. How To Reach Us 1 (800) 848-0018 Find a Branch or ATM Become a Member Apply for a Loan More Info. About Qualstar Membership Agreement Privacy Notice Truth in Savings Statement of Financial Condition NCUA Info Sheet About QCU Membership About Us About Qualstar Careers Member Savings Stories Security Statement of Financial Condition I Want To... Apply for a Loan Find a Location Open an Account Report a Lost or Stolen Card Contact Us Call Us Report a Lost or Stolen Card Mailing Address Facebook Search *Annual Percentage Rate / Annual Percentage Yield Call Us: 1-800-848-0018 ABA Routing Number : 325081966 This Credit Union is federally insured by the National Credit Union Association. Mobile Banking Apps for iPhone & Android Download the Qualstar Mobile App for iOS Download the Qualstar Mobile App for Android Surcharge Free ATMs Passport Corporate Equal Housing Lender Disclosures Sitemap Privacy © 2021 Qualstar Credit Union. All rights reserved.