CORPORATE THE GROUP SUSTAINABILITY BRANDS WEBSITES NEWS CAREERS CONTACT US Homepage SUSTAINABILITY Responsible Business Practices Code of Business Conduct Sharing principles and adhesion to standards Values, the true heritage of the Group CODE OF BUSINESS CONDUCT GUIDING PRINCIPLES OF COMMERCIAL RELATIONSHIP The Code of Business Conduct of the Ferrero Group, adopted in May 2011, was published for the first time in the second CSR Report in June 2011 and is shared since 2013 with all stakeholders in the value chain. The Code is built on the Ferrero principles, it complies with the Code of Ethics of the Group and defines Ferrero practices in the following areas: 1. excellence in quality and safety of products; 2. commitment to the protection of human rights; 3. environmental protection and sustainability; 4. guarantee of the conditions of the workplace; 5. commercial integrity. ABCDE PLAN In addition, we proceeded to include the contractual term of acknowledgment and acceptance of the Code in the new contracts signed in 2013/2014, particularly in areas related to the production of KINDER® toys and to the outsourced production (manufacturing agreements). The Code is subjected to a sharing plan called ABCDE (A Business Code Dialogue Engagement). FERRERO INTEGRITY HELPLINE The Ferrero Integrity Helpline is for reporting issues in relation to our Code of Ethics and/or our Code of Business Conduct confidentially. It is open 24-hours-a-day, 365-days-a-year and can be accessed in 43 languages. The Ferrero Integrity Helpline is managed by a third-party, Convercent. Once a report has been submitted to Convercent, it is immediately made available to a Ferrero Steering Committee for review. Click here to connect to the Ferrero Integrity Helpline in order to ask a question, report an incident or find a local telephone number. Privacy policy Legal aspects Cookie Policy Technical Requirements Site Map www.ferrerosustainability.com Vulnerability Disclosure Policy copyright © Ferrero 2019 This website uses cookies, belonging to us or to third parties, for performance purposes and serve ads in line with your browsing preferences and that may be of interest to you. To understand more about how we use cookies or to change your cookie preferences, click on “Cookie Settings”. You can change these settings at any time by visiting our cookie policy and following the instructions it contains. By clicking “Accept All Cookies” you agree to the storing of cookies on your device. Cookies Policy Cookies Settings Reject All Cookies Accept All Cookies

CORPORATE THE GROUP SUSTAINABILITY BRANDS WEBSITES NEWS CAREERS CONTACT US Homepage BRANDS Ferrero Pralines Privacy policy Legal aspects Cookie Policy Technical Requirements Site Map www.ferrerosustainability.com Vulnerability Disclosure Policy copyright © Ferrero 2019

CORPORATE THE GROUP SUSTAINABILITY BRANDS WEBSITES NEWS CAREERS CONTACT US Homepage BRANDS Ferrero Pralines Ferrero Rocher EXCELLENCE & EXPERTISE Privacy policy Legal aspects Cookie Policy Technical Requirements Site Map www.ferrerosustainability.com Vulnerability Disclosure Policy copyright © Ferrero 2019