In Service Support Home / Technical Services / In Service Support We understand that many of our customers require in service support for the products we design and manufacture. Consequently, we’ve invested heavily in developing both the expertise and capacity to do so. Our in service support includes everything from spares provisioning and repairs, obsolescence management and modification, to engineering surveys, fault analysis and maintenance task analysis (MTA). We can also carry out level of repair analysis (LORA) and reliability centred maintenance analysis. As with all of our manufacturing work, we collaborate closely with customers to ensure these post-design services satisfy their needs. This means that support is a major consideration from the moment we begin the design process. Tailored in service support solutions We are committed to providing the highest level of service. We deliver: Experience and expertise Our skilled and experienced team has decades of industry experience. Tailored solutions We provide bespoke support solutions, tailored to their specific needs. Collaboration We work closely with our customers to ensure our post-design services meet their needs. Cost-effective solutions We provide cost-effective, time-efficient solutions that optimise results. Integrated logistics support (ILS) Research has shown that over the whole life cycle of a product, cost of procurement is small compared to the in-service cost of support, both financially and also in the availability, or lack of availability, of assets in-service. Integrated logistics support (ILS) is applied to all product acquisition. ILS is a disciplined approach that influences product design and develops a product’s support solution to optimise supportability and Through life finance (TLF). It delivers the initial support package and ensures continued optimisation of the support solution in light of product modifications and changes in operational use and requirements. ILS services ILS planning Maintenance planning Supply support Support and test equipment (S&TE) Facilities and infrastructure Training and training equipment Technical information, including technical publications (tech pubs) Package, handling, storage and transportation (PHS&T) Human factors integration (HFI) Reliability and maintainability (R&M) Disposal and termination Contact us regarding this service For further information about our In Service Support solutions, please get in touch. Contact Us First Name (required) Second Name Your Email (required) Where did you hear about us?: Exhibition or Conference Social Media Word of Mouth Search Engine Existing Customer Your Message Please check the box to confirm you're happy to be contacted SECTOR CASE STUDY Case Study | UK MoD We recently completed a programme of work with the UK MoD to clear the Mk11 Depth Charge for flight. Case Study | 21st Century Supply Chains Bronze Award In March 2019, we achieved the SC21 Bronze Performance Award. Case Study | NADCAP Success In 2019, we were accredited by the National Aerospace and Defence Contractors Accreditation Program (NADCAP) for the anodise metal treatment process. Case Study | UK MoD We recently completed a programme of work with the UK MoD to clear the Mk11 Depth Charge for flight. Case Study | 21st Century Supply Chains Bronze Award In March 2019, we achieved the SC21 Bronze Performance Award. Related Sub Services Product Development Project Management Design Engineering Simulation & Analysis Qualification & Testing Product Safety Management In Service Support Weapons Integration Technical Publications Cyber Security How can we help? Get In Touch Precision Engineering Services Technical Services Environmental Solutions Packaging Solutions Case Studies About Us Downloads Careers and Vacancies Contact Us Terms of Service Privacy Policy Cookie Policy Portsmouth Aviation Ltd Airport Service Rd Portsmouth Hampshire PO3 5PF Tel: +44 (023) 9266 2251 Email: customerservices@portav.com VAT No: GB 107 5297 70 Company Number: 238470 Web hosting by Serenity Digital Images by Nicola Baker