Client Stories At FIS, we have a relentless focus on our clients and their needs. See how our partnerships with different clients help empower the financial world. The Journey From Consolidation to Modernization See how a long-time FIS client was able to shift from multiple recordkeeping systems to a hosted modernized retirement platform, reducing costs and enabling them to focus on their digital strategy and investor experiences. NBH Bank FIS IBS PREBOTs helped this bank to identify areas of optimal impact, replace manual processes and provide monitoring for human-in-the-loop capabilities. The results have exceeded expectations and freed their staff to focus on high-impact work. Commercial Bank of California To drive new business and provide a friction-free modern banking experience Commercial Bank of California selected SmartSign® integrated with HORIZON from FIS, resulting in a dramatic increase in assets and efficiencies in back-office operations. Tony Wiseman Optometrist Read how a domiciliary optometrist service verifies it is in PCI DSS compliance with help from Worldpay from FIS. We selected FIS because we had a list of things we were looking for in a platform. We needed the ability to scale and FIS had the ability to scale with us domestically and internationally." - Doug Quay | CEO/Founder, Bambu Systems 1 2 3 Epipoli Group Integration of the Adobe Magento solution from Worldpay at FIS provided the lift needed to launch Epipoli Group’s Samsung Pay project. Harry’s Treats Dog Bakery Harry’s Treats Dog Bakery relies on Worldpay from FIS for support and guidance with PCI DSS compliance and managing payments. Sarah Thorne Theatre Discover how Worldpay from FIS® solutions help a theater in the UK eliminate the drama of PCI DSS compliance and simplify payments and account management to keep the spotlight on entertainment. Sandbanks Style Stand-up paddleboard maker, Sandbanks Style, partners with Worldpay from FIS for support in navigating PCI DSS compliance and a complete, easy-to-use payments solution. Nu Skin Worldpay from FIS’ plug-in for SAP Commerce Cloud is enabling Nu Skin to expand its global payments processing capabilities via a secure and simple B2B payments solution. RD Station When RD Station, one the largest SaaS companies in Latin America, set its sights on expansion into new markets, it selected solutions for Worldpay from FIS to deliver a safe, streamlined payments experience, regardless of customer location. Tesco The largest supermarket chain in the U.K. turned to its long-time partner, Worldpay from FIS, to introduce a secure, easy-to-use payment method in record time and on budget. Zalando Learn how integrating Worldpay’s Exemption Engine solution has helped Zalando deliver a world-class customer experience, ensure PSD2 compliance, lower costs and reduce fraud and risk by analyzing transaction data. Experian Experian, a global leader in consumer and business credit reporting and marketing services, selected Worldpay from FIS to help it improve transaction approvals and recovery, increase security, defend against fraud and fast-track its go-to-market time. WorthPoint Discover how Worldpay from FIS is protecting WorthPoint against fraudulent card testing and ensuring its strong ratings with card companies. National Capital Bank National Capital Bank of Washington is a 130-year-old financial institution with innovative growth plans requiring the latest in digital products and solutions. To meet the needs of their customers, prospects and employees, see why they made the switch to the FIS HORIZON Banking System. PDI Marketing PDI Marketing has created an even more rewarding loyalty program for its members with FIS’ Premium Payback solution, putting the company on track to exceed its KPIs. Bambu Bambu uses a combination of FIS solutions to help solve challenges in the financial marketplace and provide services to underserved households and individuals. Radius Media Group From enhancing revenue and driving repeat purchases to retaining and acquiring customers, Radius Media Group solves client challenges with customized marketing programs supported by Worldpay from FIS solutions. Building the Sustainable Community Bank Heritage Bank understood the time was right to move to a new core processor – one that provided the flexibility and digital capabilities needed to accelerate its ambitious growth plans. The community bank selected the FIS Horizon as the solution to deliver the sustainable future critical to Heritage Bank’s success. Bank Leumi USA Bank Leumi USA, an $8 billion commercial and private bank headquartered in New York, transformed its core with FIS’ IBS Core Platform. This boutique relationship bank now empowers users with modernized, efficient banking, enabled by state-of-the art technology. PriorityOne Bank The longstanding community bank, PriorityOne Bank, wanted to maintain its highly personalized service as it began offering new digital banking channels to its customers. With FIS as a partner, they were able to achieve this goal. Wintrust Bank Wintrust Bank chose FIS Code Connect to enhance its data access and improve operational efficiency, while preserving its community bank customer experience. LVMH Global luxury goods maker LVMH collaborated with FIS, SWIFT, and six of its partner banks as part of the SWIFT gpi for Corporates pilot project, which aims to remove delays, uncertainty, and lack of visibility from the cross-border payments made by multinational corporations. Credit Agricole Egypt As a thriving bank, Credit Agricole Egypt had recently expanded its ATM and card operations. With manual reconciliation processes struggling to keep up, FIS provided a highly automated solution to support efficiency, service and growth. Empowering Ultimus Since Ultimus' founding in 1999, FIS® Investment Accounting Manager (formerly InvestOne), a fund administration solution, has played a key role in helping the firm to grow rapidly and solidify its current position as a top-rated fund administrator. Citizens Access With the help of FIS, Citizens Bank built and launched one of the fastest-growing direct banks in the country, attracting $1 billion in new deposits every quarter. Kitsap Kitsap Bank wanted to leverage online customer data to forge deeper, more profitable and lasting relationships with its existing customers. eftpos Together, we replaced the interbank connections with a single network that powers over 6,000,000 transactions daily. The Unbanked in India FIS is passionate about providing its technology and expertise to empower the financial world and has extended the reach of financial services to over 400,000 underbanked citizens of India. Seacoast Bank Seacoast Bank is setting the standard for organic growth at community banks through excellent service and an omnichannel banking experience that rivals any big bank. Australian Bureau of Statistics ABS has partnered with FIS for 20+ years to track and evaluate economic strength. Calculating GDP requires collecting, analyzing and calibrating many points of data. Find out why FIS® Market Data Analyzer (formerly MarketMap Analytic Platform) is its tool of choice. MiLB FIS has teamed with the Jacksonville Jumbo Shrimp to turn their ballpark into an innovation lab to test new payment technologies and fan experiences. Together with Minor League Baseball, they’re building the Ballpark of the Future. Global Tier 1 Bank When it came to supporting millions of monthly transactions across 40 countries, one leading global Tier 1 bank looked to FIS to host and manage all aspects of its reconciliations operations. The result was 1,250% growth in reconciliation volumes without new IT spend. MaplesFS After years of expansion and success, Maples Fund Services needed to improve its fund reporting capabilities to support a growing roster of private equity funds and investors. MaplesFS chose to collaborate with market leader FIS and implement the award-winning FIS® Private Capital Suite (formerly Investran) solution because, not only was it the best in the category, but it could also support the entire fund life cycle within a single platform. Bayer Rapid economic shifts and increasing regulatory complexities have CFOs asking treasurers to improve performance in cash management, banking, debt and funding, investments, and risk management. These challenges are only magnified for a global enterprise like Bayer AG, which develops a vast array of products in the pharmaceuticals, consumer health and crop science spaces. FIS had the people and products needed to implement and develop process changes on an expedited timetable and to create new opportunities for Bayer AG. Modern Woodmen Bank Modern Woodmen Bank is a direct bank in the U.S. that’s rooted in loyalty. From bill pay to direct deposit – with FIS – Modern Woodmen Bank can reward its customers for just about anything. And loyalty has its rewards for the bank, too, as Modern Woodmen saw a 148 percent increase in new accounts with its latest loyalty program implementation. Transforming Corporate Actions Processing A large, global bank recognized it’s corporate actions function could present a significant financial and reputational risk. Like many complex financial services organizations, this bank’s approach to corporate actions processing included functions such as event creation and processing, middle-office corporate actions, proxy voting and class actions. With our decades of experience, FIS was the team with intellectual property and the in-house expertise the bank needed. Apple Pay Mass Enablement FIS marshalled its scale to simplify the enablement process and bring more of our clients into the mobile payments ecosystem. With one big push in 2015, FIS took the number of Apple Pay enabled institutions from five to 219 – more than all our competitors combined. In just one year, financial institutions have seen a collective increase of over 350 percent in monthly transactions. Silvergate When Silvergate Bank went looking for a better way to manage routine and complex business transactions from any device, at any time, they chose FIS after multiple word-of-mouth recommendations from current FIS clients. The outcome of the engagement was a core banking conversion executed with seamless support. Following the conversion, Silvergate Bank broke the $1 billion barrier. Oriental Bank FIS guided Oriental through an acquisition that doubled its size, helping to drive its business forward and reinvent itself with new operating and technology models and lending capabilities that meet the unique needs of Puerto Ricans. And Oriental – now the island’s third-largest bank –transformed the banking experience and became Puerto Rico’s most customer-centric bank. Alpha Centauri Facing a challenging eurozone market, boutique asset manager Alpha Centauri partnered with FIS to analyze how it could turn the market setback into a competitive advantage. Thanks to FIS’ risk and technology expertise, Alpha Centauri developed new strategies to improve the performance of its factor investments. This prompted an invitation from prestigious index provider STOXX to create a series of European factor indices. Centennial Bank As Centennial Bank began to experience big growth, it had to replace its manual BSA/AML compliance processes. FIS’ scalable automated compliance solution helped Centennial cut the chains of manual processes, save time and resources, and better detect and report suspicious activity. ICBCFS FIS® Corporate Actions Suite (formerly XSP) transformed ICBCFS, eliminating manual processes, reducing risk and gaining enormous efficiencies while improving service levels. Now, ICBCFS customers have the confidence of timely and thorough notification of corporate actions affecting their positions. LBBW FIS technology has helped LBBW issue some of the world’s most complicated financial products to meet growing demands for structured products, respond swiftly to new market opportunities and adapt to regulatory change, delivering an agile platform that LBBW needs to support its current and future growth. Credit Suisse Credit Suisse, a leader in the global cleared derivatives industry, selected the FIS® Derivatives BPaaS (formerly Full Service Operations) for its post-trade futures and cleared OTC derivatives operations and technology. FIS is empowering Credit Suisse to be better positioned to continue to deliver innovative solutions and products to its clients in the most efficient manner possible, as well as enhance their ability to manage and control risk for years to come. Centaur Fund Services Launching fearlessly into a post-crisis industry, new fund administrator Centaur started up as it meant to go on – by asking FIS to support its global ambitions with robust operations. With the solutions and expertise of a top technology provider on its side, the firm gained the scale and agility it needed to seize the best business opportunities. And in just six years, its assets under management have grown from $200 million to $15 billion. 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