CHECK AVAILABILITY COVID-19 Precautions & Procedures Our commitment to you Dear Friends, With 'Freedom Day' in mind, we have been busy planning appropriate changes, mindful that we are all desperate to get back to complete normality yet still keen to ensure that we continue to keep you, our guests and the team safe. Our team will continue to wear masks, and although it is entirely up to you, we will kindly ask that our guests do so too when moving around the hotel. We will also continue with our enhanced cleaning regimes and a number of other important measures, as per our latest guidelines. The last 16 months has been tough for all of us, so it is with much anticipation that the team and I look forward to 11 Cadogan Garden brimming with activity again. I would like to take this opportunity to personally thank you for your support throughout this journey. We could not have done it without you or your continued loyalty and our incredible team. With the arrival of summer (finally) we look forward to welcoming you back very soon. Ian Richardson, General Manager Our COVID-19 Precautions & Procedures IF YOU ARE VISITING US FOR DINING OR FOR AN OVERNIGHT STAY... STAYING WITH US? WHAT TO EXPECT FROM US AT THE HOTEL... OUR TEAM OUR BUSINESS PARTNERS DINING WITH US? HERE'S WHAT TO EXPECT... USING THE GYM? Finally, as a guest of 11 Cadogan Gardens, we ask for your support by… Completing your Guest Health Questionnaire 24 hours in advance of joining us. If we do not receive this back in advance of your stay, you may be refused entry. We cannot accept reservations from guests who have been advised to quarantine in the last 14 days. You will be asked to confirm this on your Health Questionnaire prior to arrival. If in the unfortunate case, you have any COVID-19 symptoms such as fever, cough, shortness of breath, or loss of taste and smell, we ask that you contact us, and allow us to reschedule your stay. It is important to note, that for the safety of our guests and the safety of our team, that any guests displaying symptoms consistent with COVID-19 will be requested to seek medical attention. Should you be advised to self-isolate, we will request that you check-out immediately and return home. You will be refunded the balance of your stay. We ask that everyone respects the 1m+ social distancing guidance, not because we do not love you... but because we do! And finally, please treat our team and your fellow guests with kindness and respect; this is a difficult time for all of us. What are our terms and conditions on cancellations? We have flexible terms and conditions for all individual bookings whereby you can cancel 24 hours prior to arrival for a full refund or in some instances even on the day of arrival. Please refer to the cancellation policy when making your booking and speak with our Reservations Department for more details. For group and event bookings please speak directly to the hotel, our terms remain the same. We can’t wait to see you soon. Travel safe and stay well. 11 Cadogan Gardens Chelsea London SW3 2RJ United Kingdom Tel: +44 (0)20 7730 7000 E: reservations@11cadogangardens.com Our Hotel COVID-19 CSR Travel Agents Gift Vouchers Press & Media Press & Requests Get In Touch Contact Us Newsletter Sign Up Careers Legal Privacy Policy & Cookies Terms & Conditions Our Collection Chewton Glen Cliveden House The Lygon Arms The Mayfair Townhouse © 11 Cadogan Gardens 2021 Site by 80 DAYS We place cookies on your device in order to operate this site, enhance your user experience and improve our services. Some cookies are necessary for the site to work, while others help us manage and improve the site and the services we offer you. If you are happy to opt-in to our use of cookies, just click "Accept all cookies". Necessary cookies only Accept all cookies Review our use of cookies and set your preferences