Agent Portal Find An Agent PERSONAL BUSINESS CLAIMS CENTER MANAGE POLICY ABOUT US CONTACT US DRIVE ALOHA COVID-19 Response HomeCOVID-19 Response Working together, we can get through this. The global COVID-19 pandemic has impacted our local community. DTRIC Insurance is here to help our customers and agency partners navigate through this challenging and uncertain time. Customer Resource While we observe the government orders and safety measures to prevent the further spread of COVID-19, we are still here for you. Here’s how you can continue to work with DTRIC virtually. Customer Service > Bill Paying Options > In-Person Visits > Work From Home Tips > Claim Information > Other Resources > LEARN MORE Agent Resources You can continue to work with all of our team members via email or by phone. All contact information including phone numbers, email addresses, and the web address remain the same. The agent online quoting portal remains operational as usual. Agent Resources > COVID-19 Office Procedures > Reopening Safely > Emergency Action Plans > LEARN MORE Customer Service Options We're here for you With your personal health and safety in mind, DTRIC encourages you to use our online and alternative options to manage your policy. Revised Call Center Hours > Bill Paying Options > File a Claim > LEARN MORE As of May 26, 2020 Recent Updates During the COVID-19 period, the DTRIC office is closed to the public. However, we are continuing to deliver remote services to meet the needs of our customers. Customers who wish to visit the DTRIC office may do so by making an appointment first. Our customers and employees’ health and safety are our foremost concern, so when visiting DTRIC, we request our customers to observe certain health and safety procedures. To request an appointment: Appointment may be scheduled from Monday through Friday, 8:00 am – 4:30 pm. Call Customer Service at (808) 944-5400 or Claims at (808) 951-1700 Email If you request an appointment via email, please be sure you have a confirmation before visiting. LEARN MORE The DTRIC office is located at 1600 Kapiolani Blvd., Suite 1520 What you need to know before your appointment For the health and safety of our customers and employees, please follow the following procedures. By observing the proper health and safety procedures, we will reduce the chances of spreading COVID-19 in our community. Personal Manage Policy Car Insurance Home Insurance Renters Insurance Umbrella Insurance Knowledge Center Business Lines of Business Claims Handling Risk Consulting Services Areas of Expertise Find an Agent Knowledge Center Claims Center Report a Claim Emergency Roadside Service Preferred Auto Repair Partners Claims Knowledge Center Manage Policy Pay Online Policy Change Request Customer ServiceLine Refer a Friend FAQs About Us Our Company Financial Stability Executive Team Our Values News and Community Customer Testimonials Careers Company Resources Agent Portal Find an Agent Contact Us Drive Aloha Terms of Use Privacy Notice © 2019 DTRIC Insurance Company, Limited. 1600 Kapiolani Blvd., Suite 1520 Honolulu, Hawaii 96814 Phone: (808) 951-1700 All Rights Reserved. Terms of Use and Privacy Notice Cookies: Our Privacy Policy has been updated. By continuing to use our site, you are acknowledging and agreeing to our updated Terms of Use and Privacy Notice. Accept Read more