FIND A BUGATTI PARTNER CUSTOMER SERVICE INDIVIDUAL SERVICE FOR UNIQUE CUSTOMERS BUGATTI customers have come to expect the extraordinary every step of the way during their journey with the brand. From individualization to delivery to servicing, BUGATTI’s customer service is as unique and unrivaled as our cars. It reflects the same focus and attention to detail that goes into the design of every BUGATTI, through an unrivaled aftersales service delivery via our highly trained worldwide Partner Network. if you need to contact us directly, please click below to fill out the contact form GO TO FORM MAINTENANCE SERVICE PARTNER NETWORK PASSEPORT TRANQUILLITÉ WARRANTY ROADSIDE ASSISTANCE GENUINE PARTS ACCESSORIES MAINTENANCE A BUGATTI vehicle is an extraordinary object of finest craftsmanship and most innovative technology. Just like every other perfect machine, a BUGATTI needs regular maintenance in order to keep peak performance. 1 2 3 SERVICE PARTNER NETWORK The Service Partner Network is the jewel in our Customer Service crown. Its purpose is to act as a single point of contact for customers and allow our select partners to take ownership of all requirements. All our partners are required to align processes according to ISO 9001, ensuring the highest quality service for our customers and their hyper sports cars. Furthermore, all our partners have access to specialist technical support from a team of experts at our headquarters in Molsheim, in order to provide even more in-depth assistance when needed. The Service Partner Network includes BUGATTI Service Partners and BUGATTI Service Partners of Excellence. A Service Partner can carry out all standard types of service and maintenance, with the work being performed by a trained BUGATTI technician. A Service Partner of Excellence can carry out all standard types of service and maintenance, plus more complex aspects of maintenance work and specialized repairs. CLICK HERE TO LOCATE YOUR NEAREST BUGATTI PARTNER PASSEPORT TRANQUILLITÉ BUGATTI Veyron and Chiron owners know their cars are high-tech masterpieces that need regular care and attention in order to be maintained in peak condition to ensure optimum performance. The Passeport Tranquillité service program has been designed to provide a Veyron or Chiron owner with the ultimate peace of mind, knowing their vehicle will be cared for by highly trained BUGATTI experts. PASSEPORT TRANQUILLITÉ VEYRON Owners of the era-defining Veyron can choose between an Active or Collector service plan, each program tailored to meet the needs of their driving habits: after all, even a hyper sports car that drives less than 200 km a year requires inspection and maintenance. The service program can be split over a two- or four-year plan: both options include one service per annum that takes around one week to complete. Previous Veyron Loyalty Maintenance Program is no longer available for purchase, however existing contracts will remain valid until the original service contract period expires or all applicable services are utilized. 1 2 3 4 WARRANTY To ensure an experience of the highest quality coupled with peace of mind and reliability, each new vehicle is currently supplied with a four-year, unlimited mileage warranty. The warranty ensures the full coverage of mechanical and electrical components, as well as corrosion or paintwork faults. Standard exclusions include wear and tear items and modifications and any damage as a result of accident – more detail is available in the Owner’s Manual. 1 2 ROADSIDE ASSISTANCE As the outcome of unique engineering performances and savoir-faire, each and every Bugatti provides its driver with an unrivaled experience on and off the road. This is why, additionally to delivery and services, we place relevant focus on assisting you along the way wherever and whenever the need may arise. All vehicles are covered under Bugatti Approved Warranty or with a “Passeport Tranquillité” in mainland Europe: this service ensures that you stay mobile, and that relevant action is taken in the event of a breakdown, an accident, theft, or any kind of vandalism. CLICK HERE TO FIND OUT MORE DETAILS IN THE BUGATTI ROADSIDE ASSISTANCE BROCHURE. GENUINE PARTS A BUGATTI achieves its maximum and peak performance when there is perfect synergy between each and every one of its components – this is only achieved through the use of original genuine spare parts. Each part in the vehicle is designed and engineered to meet the performance, reliability, safety and durability demanded of a BUGATTI. BUGATTI technicians use only original BUGATTI genuine spare parts and components and in doing so are able to maintain the excellence and uniqueness of the BUGATTI over its lifetime. Each BUGATTI genuine spare part is supplied with a two-year warranty. BUGATTI ACCESSORIES BUGATTI vehicles achieve their peak performance when there is a perfect synergy between every component. Original, genuine BUGATTI Accessories are designed to exalt the unique qualities of each car, allowing for the ultimate personalization. Each accessory is engineered to meet the performance, reliability, safety, and durability demanded by the marque. DISCOVER ALL ACCESSORIES TO MAKE YOUR BUGATTI EVEN MORE UNIQUE. 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