The Emergency Broadband Benefit is a temporary Federal Communications Commission (FCC) program to help families and households struggling to afford internet service during the COVID-19 pandemic. This program provides up to $75 per month per household on qualifying Tribal Lands. All of Alaska is considered Tribal for this program. Learn More About the Emergency Broadband Benefit Program Interacting With Us As local communities respond to COVID-19, we continue to stay on top of the changing environment and make adjustments to keep our customers and employees safe. With that, in all aspects of our business, we strive to meet the needs of our valued customers. AP&T offices are open to the public. We will continue to monitor the COVID-19 situation but would prefer to maintain a schedule as best we are able going forward. If we see specific spikes or hot zones, including school openings/closures, we may re‐consider on a location-by-location basis. We want to remind folks of the things to limit exposures; the Alaska guidelines are: Wear a face-covering in public places. Renew efforts in social distancing. Reduce the size of your social “bubble” to just a household family. If possible, work from your home. Avoid 3 Cs: Closed Spaces, Crowded Spaces, Close Contacts. Do 3 Ws: Wear a mask, Wash your hands, Watch your space. Mask usage for AP&T offices & facilities: Any non‐employee that comes to our lobby is encouraged to wear a face-covering. This has been mandated in several Southeast communities. Meetings or work beyond the public lobby requires the use of a face-covering. To manage your AP&T accounts from the safety of your home, AP&T provides a variety of no-contact options. Our customer service representatives continue to be available for support calls, provide account information, and assist customers in making a payment telephonically or online. Learn More About AP&T Staff Working in the Field A wireless network that just works. AP&T’s mesh WiFi works no matter the layout of your home or business. Simply add Plume SuperPods throughout your home or business to always stay connected. AP&T mesh WIFI is more than just great wireless. With the Plume app, you have complete control in the palm of your hand. Monitor your speeds and connected devices, and check their data usage, all in real-time. Set schedules, create profiles for devices, grant access to friends and family or share your WiFi with guests. Get system updates and security patches automatically. Learn More About AP&T mesh WIFI ALASKANS ARE MAKING THE SWITCH TO HEAT PUMPS AS THEIR PRIMARY HEAT SOURCE Visit Alaska Heat Smart On January 28th, 2021, AP&T hosted a heat pump technology webinar featuring Alaska Heat Smart specialists Bob Deering and Andrew Gallagher. Watch the Webinar AP&T is expanding its commitment to clean energy and economic development in rural Alaska by providing an incentive program for electric air and ground source heat pumps. The program will be offered beginning March 1st on a first-come, first-served basis, with a total of 10x $500 incentives available. After this initial round of incentives, AP&T will evaluate the program’s use for potential continuation as part of its beneficial electrification strategy. Heat Pump Incentive Guidelines and Application © 2021 Alaska Power & Telephone Company | All Rights Reserved | Privacy Policy | Terms of Use | Contact Us