Contact Us Customer Login Training Document Services Home Solutions Industry Partners Support Company Home Industry News Whitepapers and Reports Filter .cls-1{fill:black;} = audio Car Buying Unfolded A Deep Dive into Today's Buying Behaviors and Preferences In a survey of more than 1,000 consumers, today's car buyers tell us their buying habits, what they find most valuable when shopping online and in-store, and what they’re willing to pay more for. This report gives you a full picture of how car buyers are behaving and ultimately, what your dealership needs to do to meet their evolving expectations. Download Report 2021 Accessories Trend Report Personalization and Optimism Drive Growth Get a glimpse into the accessory sales of real dealerships with information broken out by region, vehicle type, and more. Download Report Retail Anywhere. Sacrifice Nothing. A Digital Gut Check What happens when your customers don’t want to visit your showroom or service drive? Can you meet this increasing demand while not sacrificing your dealership’s success? Take this digital gut check to find out. Download Now Automotive Retailing Today One Solution for a Dealership-Wide Challenge Digital retailing is dealership operations, period. The mindset has to be one customer, one transaction, one process. It has to be seamless starting in sales and F&I, moving into the business office, and moving to service… over and over again. It’s a continuous cycle that can be otherwise hard to master if approached in disconnected pieces. When there’s a dealership-wide challenge, there’s only one solution. Download Now The Changing Automotive Landscape From In-Store to Online Online retailing has changed the game in almost every industry. To gain a better understanding of the impact in automotive, consumers and dealership staff were surveyed about their experiences. Check out this report to see how you can continue to thrive in this changing market. Download Report 5 Steps to Building a Retail Anywhere Sales Process Your dealership needs to be able to serve customers no matter where they are, in-store, at home, or both. It's not an either/or choice – online or in-store. It's the ability to Retail Anywhere. Learn how to achieve a Retail Anywhere sales process in five simple steps. Download eBook Built to Win Balancing People, Processes, and Technology What exactly does “winning” in the dealership look like? It’s balancing people, processes, and technology with a dealership-wide approach. Download this whitepaper to find out more. Download Whitepaper The Cost of DMS Downtime Learn about all the factors that can make the cost of a downtime event skyrocket. Download Whitepaper Switching to Reynolds The Impact on Profitability The report shows when dealerships switch to Reynolds every KPI increases. Metrics are sorted into sections: dealership wide, variable ops, and fixed ops. Download Report Payment Processing Dealership Dos and Don'ts Learn about what to look for in a provider and how those characteristics have a lasting effect on your business. Download Whitepaper High Technician Turnover, Fierce Competition It's Time to Crisis-Proof Your Service Department Preventing turnover starts with understanding your technicians and creating a better environment. Download Whitepaper How to Rescue Leads That Get Away A Three-Step Guide to Recovering Revenue Learn how to rescue mishandled phone calls in three simple steps. Download Guide 1 2 3 4 ›› Last » Company Associate Foundation Careers Company Foundation Media Center Outreach Reynolds Data Management Industry News Fuel Newsletter Industry Events Whitepapers and Reports Document Services eCatalog ReySource Partners Affiliated Companies Contact Us Corporate Headquarters One Reynolds Way Dayton, Ohio 45430 Office: 937.485.2000 Sales: 800.767.7879 Document Sales: 800.344.0996 Support: 800.767.0080 More Contact Information Select Country United States Copyright © 2021 The Reynolds and Reynolds Company. All rights reserved. Legal Notices Your Privacy Rights