V12 Retail Finance Secure Trust Bank Contact us RETAILER LOG IN CUSTOMER LOG IN Home About V12 Sectors Finance options Customers Contact us Customer Satisfaction Don't just take our word for it Our independent Feefo customer service rating is 4.8 Stars* Find out more HomeCustomers WELCOME TO V12 RETAIL FINANCE We are V12 Retail Finance and we work with our retail partners to offer a range of simple and straightforward finance options. They say that good things come to those who wait. But we know that sometimes you just can't wait to make a purchase - whether it's one of life's essentials that you can't live without, or one of life's luxuries that you may not need, but you really, really want! So that's why we're here: to help you buy the things that matter to you at the time that you want them from your favourite retailers. You can view our FAQs here. *Based on a 12 month score, correct as of February 2021. Manage Your Account Online Contact Us V12 Retail Finance Limited. Registered in England and Wales 4585692. Authorised and regulated by the Financial Conduct Authority. Registration number: 679653. Registered office: One Arleston Way, Solihull, B90 4LH Correspondence address: 20 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ. V12 Retail Finance Limited act as a credit broker and introduces to one or more lenders, for which they will receive a commission. Secure Trust Bank PLC. Registered in England and Wales 541132. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered Office for both: One Arleston Way, Solihull, B90 4LH. V12 Retail Finance is a trading name of Secure Trust Bank PLC. All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.