DE Companies Services credentials Press Contact Order processing The customer is king. And our support is therefore very individual. We support you personally with the order acceptance and execution of the shipping order. By customizing your advertising material, you stand out from the crowd. Our experienced team will advise you comprehensively which of the various imprinting processes, embossing or engraving techniques are best suited for your products and ensure that the production process runs smoothly. If required, RHIEM will take care of all communication with the users of your marketing portal. We process all incoming questions promptly, in a friendly and solution-oriented manner. The customer support team takes care of all inquiries about payment, shipping and returns and also answers questions about the products. You can set up individually defined service levels and set communication guidelines in order to establish uniform communication. Our customer support team then uses these guidelines in all interactions. This gives you a high level of consistency in the approach and brand promise. In order to offer you as much transparency as possible, we save all relevant communication data that is available online as reports for analysis. RHIEM Group • Gildeweg 10 • 46562 Voerde • Germany Packaging & Print • E-Commerce • Supply Chain Solutions • Advertising Material Management • Fulfillment Your contact person: Dieter Wielens Telephone: +49 (0) 28 71/27 74 30 E-Mail: dieter.wielens@rhiem.com imprint data protection Contact Privacy settings We use cookies on our website. Some of these cookies are essential, while others help us to improve this website and your experience. Essential statistics marketing External media Accept all Save on computer Individual data protection settings Cookie details Data protection imprint