PRIVACY Who are we? This website www.totalvehiclesolutionsgroup.com (the “Website”) is owned and operated by TOTAL VEHICLE SOLUTIONS GROUP LIMITED (registered in England and Wales under company number 10479375) (called in this notice “we”, “our” or “us”). Purpose of this notice This privacy notice tells you about the information we collect about you when you visit our Website or otherwise provide us with information. The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information. What personal data do we collect? Site traffic data and information about your computer How do we use this data? When you browse our Website, we use cookies to collect: Information about your use of our Website – we collect standard internet log information and details of visitor behaviour patterns. We use a third party, Google Analytics, to collect this information but it is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website; We use this information to record website visitor numbers, their use of different areas of the Website and any useful features or links. We do not use this information in any way that would identify you personally. Information about your computer – this includes your IP address, operating system and browser type. We do not use this information in any way that would identify you personally. We use browser information to ensure the Website’s content is presented as effectively as possible for you. We use this information to help maintain the security of our Website and to identify trends so that we can improve its performance. We collect this information for the purpose of our legitimate interests in maintaining and managing our Website and ensuring its security. If you do not want us to collect this information you can use your web browser’s “do not track” (“DNT”) facility to tell us that you don’t want to be tracked when you visit our Website. Further information about DNT can be found at https://allaboutdnt.com. Your can also opt to “decline” the Website’s usage of cookies when first visiting. For more information about how we use cookies on our Website, click here to see our Cookie Policy. How long do we keep this information for? We will only keep information about your visit to our Website for as long as is necessary for the purposes we’ve mentioned. The lifetime of each cookie on your computer is outlined on our cookie policy, and data collected by Google Analytics will be stored for 26 months. Who do we share this information with? We share information about visitors to our Website with service providers who help us administer and manage the Website. Where do we transfer this information? Most information we collect about your use of our Website is stored within, and not transferred outside of, the European Economic Area. However data generated by Google Analytics may be transmitted to and stored by Google on servers in the United States. Google is certified under the EU-US Privacy Shield. Information you send us – using the Website How do we use this data? You do not have to supply us directly with any information when you use our Website. If you choose to use our ‘contact form’ feature or otherwise get in touch with us, we will use the information you send us for the purpose of responding to your enquiry. When we use your personal data for this purpose, we do so for our legitimate business interest in communicating with you in accordance with your wishes and expectations. We will also use this data for the purpose of our legitimate interests in accessing appropriate professional advice and in order to ensure we comply with legal obligations to which our business is subject. How long do we keep this information for? We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements. Who do we share this information with? We will share your data with our service providers and our professional advisers if this is necessary in order to provide our services to you and/or to resolve a query or complaint. Otherwise we will not share your information with any third party unless: we have your permission; we are required to do so by law; this is necessary so that we can enforce our terms of use, rights or property or the rights or property of any third party; or this is necessary in connection with the sale of our business or its assets (in which case your details will be disclosed to our advisers and any prospective purchaser’s advisers and will be passed to the new owners). Where do we transfer this information to? Information you send us via our Website is stored within, and not transferred outside of, the European Economic Area. Information you send us – Direct Marketing We do not currently use any data for delivering promotional information. Should this change, this will be reflected and outlined here in this privacy policy – and data will not be used for direct marketing unless explicit and informed consent is given. Information you send us – Job Applications How do we use this data? You do not have to supply us directly with any information when you use our Website. If you choose to email us at ‘HR@sb-components.com’ or get in touch with us using any other medium then we will use the information you send us to: Assess your skills, qualifications, and suitability for the work; Carry out background and reference checks, where applicable; Communicate with you about the recruitment process; Keep records related to our hiring processes; and Comply with legal or regulatory requirements. Having received your information we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you work. If we decide to offer you work, we will then take up references and any required background checks before confirming your appointment. It is in our legitimate interests to decide whether to appoint you to since it is beneficial to our business interests to recruit and offer work to individuals. We also need to process your personal information to decide whether to enter into a contract of employment or otherwise with you. If you fail to provide personal information If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further. How we use particularly sensitive personal information We will use your particularly sensitive personal information in the following ways: We will use information about your disability status to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made. We may from time to time use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting. How long do we keep this information for? We will retain your personal information for a period of up to 12 months after we have communicated to you our decision about whether to appoint you to work. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with applicable laws and regulations. If we wish to retain your personal information on file, on the basis that a further opportunity may arise in future and we may wish to consider you for that, we will write to you separately, seeking your explicit consent to retain your personal information for a fixed period on that basis. Who do we share this information with? We will only share your personal information with third parties for the purposes of processing your application. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. Where do we transfer this information to? Information you send us via our Website and/or otherwise is stored within, and not transferred outside of, the European Economic Area Information you send us and that we collect – Employees If you work for us we will process your personal data, including sensitive personal data, to comply with our contractual, statutory and management obligations and responsibilities. This data can include, but isn’t limited to, information relating to your health, racial or ethnic origin, and criminal convictions. In certain circumstances, we may process personal data or sensitive personal data without explicit consent. You can find further information on the data we collect and why below. Our contractual responsibilities include those arising from a contract of employment. This includes, but is not limited to, data relating to: payroll, bank account, postal address, sick pay, leave, maternity pay, pension and emergency contacts. Our statutory responsibilities are those imposed by law on us as an employer. This includes, but is not limited to, data relating to: tax, national insurance, statutory sick pay, statutory maternity pay, family leave, work permits and equal opportunities monitoring. Our management responsibilities are those necessary for the way the organisation functions. This includes, but is not limited to, data relating to: recruitment and employment, training and development, absence, disciplinary matters and contact details. Your duty to inform us of changes It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us. Use of sensitive personal data In certain limited circumstances, we may legally collect and process sensitive personal data relating to employees. Typically, the processing of sensitive personal data will take place in either or both of the following situations: We will process data about an employee’s health where it is necessary, for example, to record absence from work due to sickness, to pay statutory sick pay, to make appropriate referrals to the Occupational Health Service, and to make any necessary arrangements or adjustments to the workplace in the case of disability. This processing will not normally happen without the employee’s knowledge and, where necessary, consents. We will process data about, but not limited to, an employee’s racial and ethnic origin, their sexual orientation and their religious beliefs, but only where they have volunteered such data and only for the purpose of monitoring and upholding our equal opportunities policies. If you fail to provide personal information If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as paying you or providing a benefit), or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers). How long do we keep this information for? We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Who do we share this information with? We will share your personal information with Third Parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so. “Third parties" includes existing and future third-party service providers (including contractors and designated agents) and other entities within our group. This may include, for example, payroll, pension administration, benefits provision and administration, IT services. We will share personal data regarding your participation in any pension arrangement operated by a group company with the trustees or scheme managers of the arrangement in connection with the administration of the arrangements. How secure is my information with third-party service providers and other entities in our group? All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions. When might you share my personal information with other entities in the group? We will share your personal information with other entities in our group as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise, for system maintenance support and hosting of data. What about other third parties? We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. In this situation we will, so far as possible, share anonymised data with the other parties before the transaction completes. Once the transaction is completed, we will share your personal data with the other parties if and to the extent required under the terms of the transaction. We may also need to share your personal information with a regulator or to otherwise comply with the law. This may include making returns to HMRC and disclosures to shareholders such as directors' remuneration reporting requirements. Where do we transfer this information to? Your personal data is stored within, and not transferred outside of, the European Economic Area. Data security We have put in place measures to protect the security of your information. Third parties will only process your personal information on our instructions and where they have agreed to treat the information confidentially and to keep it secure. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Your Rights You can ask us at any time to provide you with a copy of your personal data. In relation to personal data you have supplied to us, and which is held by us for the purpose of entering into a contract between us or on the basis of your consent, you are entitled to ask us for a copy of this information in a structured, commonly used and machine readable format so that you can reuse it or share it with other organisations. If you think the personal data we hold about you is inaccurate or incomplete, you can ask us to correct it or complete it. In some circumstances you also have the right to object to our processing of your data and can ask us to restrict our use of your data and to delete it. There are some exceptions to these rights, however. For example, it will not be possible for us to delete your data if we are required by law to keep it or if we hold it in connection with a contract with you. Similarly, access to your data may be refused if making the information available would reveal personal information about another person or if we are legally prevented from disclosing such information. If you wish to exercise any of these rights you should contact us at ‘HR@sb-components.com’. Contacting us and your rights of complaint Questions, comments or requests concerning this privacy notice are welcomed and should be addressed to the Group Operations Director at g.rutter@sb-components.com or Total Verhicle Solutions Group, Enterprise Way, Wisbech PE14 0SB. If you have a concern about the way we handle your personal data you have the right to complain to the Information Commissioner (ICO). You can find details of how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113. This privacy notice was last updated on 18/02/19. No Yes We use cookies to provide you with the best possible experience. Cookies are also shared with Google Analytics to help monitor this site's performance. Do you consent? Click here to find out more. ACCESSIBILITY COOKIES PRIVACY TERMS & CONDITIONS © Total Vehicle Solutions Group Ltd, Millennium Works, Enterprise Way, Wisbech, Cambs, PE14 0SB Website by Tin Fish Creative