For COVID-19 related information, please Click Here. MENU Our Repair Process At Lifetime Service and Solutions, we repair, refurbish, and recycle consumer electronics, computers, and communication devices. In these unprecedented times when you rely on electronics more than ever, we are proud to support businesses and the work-from-home community. As an ISO9001:2015 certified facility using Lean processes, we strive to efficiently and quickly return your broken device to working order. The processes and worldwide supply chain that we have developed over 31 years allow us to set industry standards for repair rate and turnaround time. Be confident in sending your repair to Lifetime Service. LEARN MORE Step 1: Receiving • Receive broken product • Set up a unique unit ID • Tech evaluation commences • List repair parts for product • Customer quote created • Obtain approval from customer Step 2: Analyzing • Approval received • Technician is assigned to repair • Unit is disassembled for repair Step 3: Repair • Repair commenced • Test product for issue/failure • Repair completed • Technician runs final tests for product Step 4: Return • Testing completed • If fixed, the repair moves to repacking • All extras are packed with product • Product us ready to be shipped to customer upon payment • Product is returned to customer fully repaired and ready to use Our Green Initiative: Repair, Reclaim, Recycle. Our way for a less toxic world through proper disposal of batteries, electronics, and hazardous waste. LEARN MORE +1(800)447-0092 NEW YORK: HEADQUARTERS 1955 Wehrle Drive Williamsville, NY 14221 CALIFORNIA 3190 Chicago Avenue Riverside, CA 92507 info@lifetimeservice.com CONTACT +1(800)447-0092 NEW YORK: HEADQUARTERS 1955 Wehrle Drive Williamsville, NY 14221 CALIFORNIA 3190 Chicago Avenue Riverside, CA 92507 info@lifetimeservice.com HOURS Monday: 9AM–6PM EST Tuesday: 9AM–6PM EST Wednesday: 9AM–6PM EST Thurday: 9AM–6PM EST Friday: 9AM–6PM EST Saturday & Sunday: Closed SITE INFO Privacy Policy Terms and Conditions © 2021 Lifetime Service To the top ↑