Healthcare Services Find a Doctor Locations Patient Portal Research & Education menu About MedStar Health About MedStar Health COVID-19 Information COVID-19 Information Browse this page What MedStar Health Is Doing Visitor Policy Telehealth Vaccine Information Testing Options COVID Recovery Program Support Our Healthcare Workers Symptoms: What You Should Do Prevention Frequently Asked Questions MedStar Health Resources Other Resources What MedStar Health is doing The health of our patients, physicians, staff and visitors is our top priority. Our clinicians are well prepared to accurately screen for risk of COVID-19 and respond immediately to prevent further spread. We are following the guidance of the U.S. Centers for Disease Control and Prevention (CDC) so that patients affected by COVID-19 will be able to get the care they need while protecting the health and safety of our associates and the community at large. The safety of our patients will always be our top priority. Watch Dr. Terry Fairbanks, vice president and Chief Quality and Safety Officer, talk about the measures we've put in place to keep you safe and why he believes MedStar Health is still the best and safest place to receive care. &gt; Please click here to learn more about the extra precautions we are taking to help you feel at ease during your care. MedStar Health is a comprehensive system across Maryland and the Washington, D.C. region with hundreds of locations, including an extensive primary care and urgent care network, many telehealth options for urgent (eVisit) and non-urgent (Video Visit) care solutions, and acute care hospitals with world renowned experts in infectious disease and infection prevention. Visitor policy Click here to read the current visitor policy. Telehealth Telehealth is an easy, convenient way to get health care via video for non-emergency medical conditions. Click here to learn more. Vaccine information The availability of COVID-19 vaccines is a positive turning point in a public health crisis that has impacted all of us. Learn more about vaccine availability, safety, and general information. Testing options If you need to be tested for Covid-19, click here to learn about testing options. COVID recovery program If you are at least 6 weeks from the start of COVID-19 symptoms, MedStar Health is offering a COVID Recovery Program to help you return to normal activities as soon as possible. To learn more, click here. Support our healthcare workers This is a critical time for caregivers and patients. Share your gratitude for our team by supporting our Coronavirus (COVID-19) response efforts. Ways To Support Our Healthcare Workers Symptoms: What you should do What should you do if you are experiencing symptoms of a respiratory illness (cough, fever and shortness of breath)? Please consider the following actions: Severe illness: If you are experiencing a medical emergency (such as severe shortness of breath, chest pain or altered mental status), please call 911 and request an ambulance. Moderate or mild illness: MedStar Health offers easy-to-use telehealth options to see our providers online, so you don’t have to delay your care. You can utilize telehealth to help screen and treat your illness. We have clinicians available 24/7 through MedStar eVisit, our virtual urgent care platform. Enroll at MedStar-eVisit.com or download the free iOS or Android mobile app, MedStar eVisit, from the App Store. If you are experiencing mild or moderate symptoms, and do not wish to utilize MedStar eVisit, please do not go directly to your doctor’s office or emergency department without calling first. A phone call allows our team to determine the best location for you to be evaluated. In some cases this phone call may allow you to avoid an in-person evaluation, which helps minimize exposure to the public from those with less severe symptoms. If you choose to visit a clinic without calling, please use one of our many MedStar Health urgent care centers and place a mask on your face covering your nose and mouth as soon as you arrive to the clinic. If you have an existing routine appointment in one of our outpatient offices, and you have respiratory symptoms such as fever, cough, or shortness of breath, you should call your physician office prior to the appointment to discuss how your care will best be served. Programs & services COVID-19 Monoclonal Antibody Therapy Infusion MedStar Health is offering monoclonal antibody infusion treatments to help eligible patients who have been diagnosed with COVID-19. If you are a patient or caregiver, click here to learn more about the treatment and eligibility. If you are a provider, click here. COVID Recovery Program If you are at least 6 weeks from the start of COVID-19 symptoms, MedStar Health is offering a COVID Recovery Program to help you return to normal activities as soon as possible. The program is a collaboration between physicians and medical specialists across all MedStar Health hospitals. To learn more, click here. If you are experiencing respiratory symptoms, please call ahead or take advantage of our telehealth application: MedStar eVisit, Please do not go directly to your doctor’s office without calling first, since many can isolate at home without being evaluated in person. Many non-urgent office visits are being done through telehealth visits. Prevention Stop the spread of germs All patients/visitors must wear a face mask throughout the duration of their visit. Visitors are expected to bring their own face mask. If they do not have one, a procedural face mask will be provided. We also provide our patients with alcohol-based hand sanitizer in the reception area as well as throughout each clinic. In addition, every member of our team performs hand hygiene protocols before, during, and after all appointments and procedures (e.g., hand washing with antimicrobial soap and water, alcohol-based hand rub, or antiseptic hand wash). We wear Personal Protective Equipment (PPE) when caring for all our patients. We also disinfect exam rooms between each patient. Frequently asked questions MedStar Health patient care and visitor policy What is the visitor policy during COVID-19? What is the face mask policy for patients and visitors? Symptoms and Testing Information Antibody Testing Information What is an antibody test? Does a positive antibody test mean that I'm immune? Does MedStar Health offer antibody tests? Are my antibody results being reported or shared anywhere? Can an antibody test be used to determine if I'm currently infected with COVID-19? COVID-19 symptoms and testing information What are the symptoms of COVID-19? What should I do if I have COVID-19 symptoms? I found out I've been exposed to COVID-19 and I have no symptoms. Should I quarantine from the date of exposure? Should I take a test? What precautions should I follow while I am waiting for my COVID-19 test results to return? What should I do if I test positive for COVID-19 What does it mean to self-isolate? General COVID-19 information What is COVID-19? Who is at risk right now? How does COVID-19 spread? If someone has COVID-19, what will happen to them? Is there a vaccine or medicine I can get for COVID-19? Life and travel recommendations I traveled to a geographic area of concern or have been around someone who recently has been in a geographic area of concern. Should I get tested? Should I wear a face mask when I go out in public? What can I do to protect myself and others? What is the Delta variant? Are the vaccines effective against the Delta variant, and other variants? MedStar Health resources MedStar eVisit, 24/7 virtual urgent care MedStar Health Video Visits, telehealth (virtual visit) for a non-urgent care appointment with a provider Temporary Visitor Policies and Guidance COVID-19 Testing Options Resources for Transplant Patients FAQs for transplant patients Resources for children, teens and families National Kidney Foundation - Reopening, COVID-19 second wave, and kidney disease BLOG BLOG: Cancer Care During Coronavirus 8 Tips for Staying Active During the COVID-19 Pandemic How COVID-19 compares to the flu. Support your mental health during the COVID-19 pandemic 10 tips to keep your family healthy while at home. Other resources Centers for Disease Control and Prevention (CDC) Tip if you or someone in your home is sick World Health Organization (WHO) Coping with stress during COVID-19 Helping children cope with stress during COVID-19 Maryland Department of Health Maryland COVID-19 Testing Sites District of Columbia Hospital Association (DCHA) Virginia Department of Health Maryland Hospital Association (MHA) MedStar Health’s infectious disease and incident preparedness experts are closely monitoring developments and coordinating with national and local health authorities, and we will update this information as the situation evolves. COVID-19 Diagnostic Tests: MedStar Health hospitals and MedStar Health urgent care facilities will accept reimbursement of $51.31 for the COVID-19 test using either CPT Code 87635 or HCPCS code U0002 (as applicable) and $100 for COVID-19 testing using either HCPCS code U0003 or U0004. Updated August 20, 2021, 3:30 p.m. Disclaimer Disclosure of Outside Interests Feedback Financial Assistance Policy Infection Control Policy MedStar Family Choice MedStar Health Office Policies MedStar Health Partners Notice of Nondiscrimination Online Privacy Policy Patient Privacy Policy Patient Rights Responsibilities Price Transparency Disclosures Quality & Patient Safety Social Media Sites and Disclaimers Translate © 2021 MedStar Health 877-772-6505 Careers Contact Us Medstar Facebook opens a new window Medstar Twitter opens a new window Medstar Instagram opens a new window Medstar Youtube opens a new window Medstar Linkedin opens a new window