contact@init-marketing.fr +33 (0) 1 45 15 11 11 INIT BENEFITS REFERENCES JOIN US A PROJECT ? INIT BLOG Our references INSURANCE / MUTUAL / GPS Various listening systems (expectations, customer experience satisfaction barometer, offer, termination, personae, etc.) with companies such as individuals, TNS or brokers. BANKING / FINANCE Ad 'hoc Quanti & Quali approaches, a Customer Feedback system, for all customers, individuals, professionals, companies, networks & employees. DISTRIBUTION / LARGE CONSUMPTION The reasons for choosing, the customer experience at moments of truth, loyalty. Support for all stages that enhance customer capital (Customer Feedback system, in-depth analyzes, economic impact, personae, customer knowledge, semantic analyzes). ENERGY / BUILDING Listening systems for all stakeholders in the sector: prescribers, trading, distribution, companies and artisans. REAL ESTATE / HOUSING Residential and tertiary real estate, investors, satisfaction of buyers in their acquisition journey. Satisfaction of tenants in private or social real estate: new entrants, in place, requests for technical interventions, triennial survey. INDUSTRY Quantitative and qualitative approaches to your customers. In France or internationally. For strategic and operational inputs. LEISURE / TOURISM / TRANSPORT & AUTOMOTIVE From hot post-interaction feedback to a panoramic view of the Customer Experience taking into account market challenges; and up to the measurement of the economic impact of loyalty. B to B / B to C SERVICES Hot or cold listening devices to measure, monitor and improve your customers' experience. Understand the roots of loyalty and anticipate the future expectations and needs of your customers. PHARMA / HEALTH Pour des laboratoires pharmaceutiques, groupements pharmaceutiques, prestataires de santé à domicile, etc. : baromètre satisfaction client national et international auprès de pharmaciens, de laboratoires (publics ou privés), de médecins, de patients. Baromètres résidents et famille, séjours temporaires ; dispositifs de visites mystères 1er institut français spécialiste des études de satisfaction et d’optimisation de l’Expérience Client. CONTACTEZ-NOUS Atrium Rive Gauche 19 boulevard Paul Vaillant Couturier 94200 Ivry sur Seine Tél. : +33(0) 1 45 15 11 11 Email : contact@init-marketing.fr PRESTATIONS Satisfaction barometer & Customer journey Performance of satisfaction Hot measurement - Feedback Management Consulting in management of the Customer Experience Customer Culture & Employee Satisfaction Qualitative listening © 2021 Init | Legal notices | Privacy Policy We use cookies for the statistical evaluation of visits and to improve your browsing experience on our site, as described in our privacy policy. You can choose the cookies you want to validate by clicking on Settings. By clicking on "I accept all" you agree to the use of all these cookies. You can change your mind at any time by clicking on the icon at the bottom right “Cookie management”. Settings I accept everything I refuse everything Go up