St. Augustine Pediatric Associates Home (current) About Us New Patients Forms Helpful Resources Contact Us Call Us Patient Portal Welcome to St. Augustine Pediatric Associates Our physicians and our staff strive to keep the personal approach of small-town care you had as a child. We care about the overall health and well-being of our patients and their families. We understand the struggles of today's busy life styles. Office Hours Helpful Tips and Information Patient Portal SAPA COVID-19 NEWS & Updates Scheduling Appointments We ask that you call for an appointment in advance, and as early as possible, in order for our friendly staff to provide prompt care. For sudden illness, appointments are available the same day if our office is contacted within a reasonable time before closing.If calling after 4:00 pm, an After Hours Urgent or a Next Day Sick appointment may be offered. Appointments may also be requested on our patient portal. Insurance Our office accepts most insurances. Please contact your insurance carrier to be certain. BlueSelect is the only Marketplace plan we currently accept. Charges on claims rejected as out-of-network by your insurance will be your responsibility. Labwork and Testing Our office is equipped to process rapid strep testing, influenza screening, urinalysis, lead and hemoglobin levels, hearing testing, vision screening, and visual testing. We try to anticipate developmental delays, TB risks, and autism by performing routine assessments during patient office visits. Lab results may also be requested on our patient portal. New Patient and Prenatal Consults Are you expecting or new to the area and in need of a primary care provider? We offer free consult-appointments while making every effort to accommodate any schedule. New Patient Page After Hours Our office provides an after-hours on-call service for urgent concerns. That direct line is 904-247-2131. In case of an emergency, please dial 911. Emergency Room visits can be quite expensive. Please go to the Local Urgent Care Facilities when the office is closed. If you need immediate care that cannot wait, but want to avoid the cost of an ER, we have created a list of some clinics in the area. This is not a guarantee that your insurance carrier is accepted at all locations or that all services are covered. Contact your insurance to verify your in-network service provider listing. Urgent Care Facilities Patient Requests - Processing Timeframes We ask that you allow our office time to process your requests. Please be aware that our policy is as follows: 48-hour notice is required Certified Immunization Form Physical Forms Custom Patient Letter Requests We reserve the right to apply a fee that we feel is reasonable and appropriate for any type of form presented for completion that is not included in this list. 3-5 Business Days Prescription Refills Medication Prior Authorizations 5-7 Business Days Referrals (Routine / Non-Urgent) Specialist Referrals The practice coordinates care across settings(i.e. specialists, hospitals and other facilities), including behavioral health. Please be sure to provide the specialist, hospital, or facility, the name of your primary care provider and request visit notes to be forwarded to ensure proper follow up care. Patients who are members of HMO healthcare plans requiring services of a specialist must contact our office within 48 hours to allow time for authorization processing to avoid insurance denial of charges. Referrals may be also requested from our portal. Where to Find Us? 493 Prosperity Lake Drive St. Augustine, FL, 32092 Click the icon to the left to Navigate our Practice using Google Maps Is your child due for an Annual Visit? Call Us St. Augustine Pediatrics Associates 493 Prosperity Lake Drive St. Augustine, Florida Made by Adrian Santos