Paying your Rent Accessibility Tools Privacy Site Map Skip to Navigation Accessibility Vibrant ... homes, lives, neighbourhoods COVID-19 Status MORE INFO Home Our Services News Find a Home Jobs About Us Contact Us Tenders Home | Our Services | Paying your Rent How to pay your rent and charges You can view your rent account online. Login or Register today. Direct Debit You can pay your rent, insurance, garage rent and supported services directly from your bank account via Direct Debit. To set this up, call us on 0808 100 9596. Over the phone You can use your credit or debit card to pay your rent over the phone using our automated service. You will need your payment reference number. Call 0844 557 8321. Online Banking You can set up a standing order online if you are registered for internet banking. These are the details you need - Our sort code is 60-05-07 Our account number is 15569136 Make sure you quote your payment account reference number so we can identify your payment. You can use these details if you wish to set up a Standing Order. PayPoint Use your swipe card at any post office, shop or garage displaying the PayPoint sign. Allpay Visit Allpay website to pay your rent online. Make sure you quote your payment account reference number so we can identify your payment. Text message Register for the pay by text service Cheque Make any cheques payable to Magenta Living. Make sure you write your full name and address on the back of the cheque so we can identify your payment. Post-dated cheques will not be accepted. Problems paying your rent? It is very important to Magenta Living that tenants pay their rent in full and on time. If you miss a payment you should contact us as soon as possible to agree with your income officer how you will clear your account. If you fail to clear the debt or fail to engage with us about doing so then we will arrange for a court hearing to seek possession of your home. If a hearing takes place it is likely that you will incur £325 court costs and ultimately the court could order that you vacate your home. It is the tenant’s responsibility to ensure they secure the benefits they are entitled to. Delays in making a claim or responding to requests the local council or DWP for supporting information can result in the loss of benefit. If you would like help in claiming benefits or appealing a decision to deny you benefit then you should contact your income officer who can refer you to our financial inclusion team. Your income officer can also arrange for the financial inclusion team to assist you if you are struggling to budget and manage your money. To speak with your income officer call our contact centre on 0808100 9596. Ending your tenancy To find out about how to end your tenancy and what this entails, please visit: Ending your Tenancy. Back to top of page Print this page Email this page Login Register Our Services Compass / Get Involved MyMagenta Need a Repair? Paying your Rent Home Contents Insurance Furniture Pack Scheme Welfare & Benefits Advice Your Neighbourhood Anti-Social Behaviour Emergency Response Specialist Supported Services Grounds Maintenance Community Alarm Services Environmental Services Leaseholders Building Services Pets Policy Popular Links Login Contact Us Privacy Paying your Rent Need a Repair? Find a Home News Magenta Living is a company registered in England & Wales 4912562 and a registered charity 1106969, whose registered office is at: Partnership Building Hamilton Street Birkenhead Wirral CH41 5AA Modern Slavery Act Statement verseone.admin © 2021 Powered by VerseOne Group Ltd magentaliving.org.uk uses cookies to collect information that supports the development of this website. To find out more about the cookies in use on this website, please visit our Privacy Policy. By continuing to browse the site, you agree to our use of cookies.