Sign in Have a phone you love? Get up to $500 when you bring your phone. Support Services & Apps 5G Home Internet - Support Overview Get information about using our 5G Home Internet. Learn about set up, managing Wi-Fi connections and parental controls, connecting Amazon Alexa, find help for your 5G router and more. Note: 5G Home Internet is available in select cities. About 5G Home Internet 5G Ultra Wideband video Find out which 5G router you have Verizon 5G Home Internet FAQs Troubleshoot common 5G Home issues Order 5G Home Internet Order 5G Home Internet Check your 5G Home Internet Order Order accessories for 5G Home Internet Professional setup Reschedule 5G Home Internet Setup 5G Home Internet secure setup 5G Home Internet professional setup FAQs Filter all topics below. Select a topic or type to search About 5G Home Internet Verizon 5G Home Internet FAQs | Ultra-fast home Internet The ultra-fast Verizon 5G Home internet service is now available from Verizon in select locations. Find out about availability, charges, and current promotions. Verizon 5G Home Internet Professional Setup FAQs Learn how to schedule a 5G Home installation. Find out ahead of time what equipment will be installed and what to expect during the installation process. Amazon Alexa 5G Home Internet - Activate Amazon Alexa via My Verizon App Here's how to activate Amazon Alexa for your 5G Home Internet in the My Verizon app. 5G Home Internet - Add Verizon Skill via Amazon Alexa app Here's how to configure your Amazon Alexa app for either iPhone or Android to recognize Verizon voice commands. 5G Home Internet - Use Verizon Skills for Amazon Alexa Here's how to use Verizon skills (voice commands) via Alexa for your 5G Home Internet. General router info 5G Home Internet - My Verizon Website - Restart Router Here's how to restart your 5G Home Internet router via My Verizon. 5G Home Internet - My Verizon app - Restart Router Here's how to reboot your 5G Home Internet router via the My Verizon app. 5G Home Router - Backup / Restore Current Configuration Here's how to back up and restore the current configuration for your 5G Home Router. Specific router info 5G Home Router Get help setting up and using your 5G Home Router (2nd gen) 5G Home Router 1A Get help setting up and using your 5G Home Router 1A (1st gen). 5G Home Router 1B Get help setting up and using your 5G Home Router 1B (1st gen). 5G Internet Gateway Get help setting up and using your 5G Internet Gateway. Share Connect with us on Messenger Visit Community 24/7 automated phone system: call *611 from your mobile Shop Devices Accessories Plans Home Internet & TV Entertainment Deals Black Friday Top Device Brands Samsung Apple Motorola Google Amazon Support Support overview Return policy Contact us Sign in Download My Verizon App About Verizon About us Careers News Responsibility Verizon Innovation Program Consumer education Brochures Most Popular Apple iPhone 13 Pro Samsung Galaxy Z Fold3 Apple AirPods Max Disney Apple Watch Series 7 Fios Verizon Visa® Card Top Accessory Brands Otterbox ZAGG Beats Mophie JBL Fitbit Gear 4 Important Consumer Information Terms & Conditions Device Payment Terms & Conditions Report a security vulnerability Mobile customer agreement Announcements Radio frequency emissions Recall Legal notices Follow Verizon Follow Verizon Fios Site Map Privacy policy Accessibility Open internet Terms & conditions Advertise with us Do Not Sell My Personal Information About our ads © 2021 Verizon