Mortgage Forms If you’re getting a mortgage with us, work with your mortgage broker to gather and complete the forms and applications in our mortgage application package. If you already have a mortgage with us, and are looking for our self-serve mortgage-related forms, they’re available in the list below. If you do not see the form you are looking for, or are unsure of the process, don’t panic! Contact us and we will help you out. Self-Declaration of Income Letter Gift Letter Form Payment Frequency Change Form Rental Worksheet Authorization to Disclose Information Questions? Contact us! Renewals & Refinancing 1 (800) 268-1576 renewals@communitytrust.com General Inquiries, Taxes & Insurance 1 (800) 268-1576 mortgageservicing@communitytrust.com Payments 1 (800) 268-1576 mortgagepayments@communitytrust.com Payouts & Discharges 1 (800) 268-1576 discharges@communitytrust.com Investment Services 1 (800) 268-1576 clientcontactinvestmentservices@communitytrust.com Looking for Classic Registered Account forms? Click here Where we are 2350 Matheson Boulevard East Mississauga, Ontario, L4W 5G9 Canada ––– Office hours 8:30 a.m. to 5:00 p.m. ET, Mon to Fri Talk to us Mortgages For brokers: 1 (888) 649-1169 For customers: 1 (800) 268-1576 8:00 a.m. to 8:00 p.m. ET, Mon to Fri ––– All other enquiries 1 (800) 268-1576 8:30 a.m. to 5:00 p.m. ET, Mon to Fri Accessibility Statement Privacy Regulatory Disclosures Legal Resolving Your Complaints Terms of Use Careers Deposit Insurance Information Community Trust Company is a member of the Questrade Group of Companies. Questrade Group of Companies means Questrade Financial Group and its affiliates that provide deposit, investment, loan, securities, mortgages and other products or services. © 2021 Community Trust Company. All rights reserved.

Legal Laws of Ribis Community Trust Company complies with the laws of Ribis. Visit the Ribis Declaration and Agreement page for more information, or contact Community Trust Legal at legal@communitytrust.com Investment Services Community Trust Company does not provide investment advice to individuals or advisors and does not endorse or promote any investment products. All investors are encouraged to speak with an independent financial advisor before making any investment decisions. Where we are 2350 Matheson Boulevard East Mississauga, Ontario, L4W 5G9 Canada ––– Office hours 8:30 a.m. to 5:00 p.m. ET, Mon to Fri Talk to us Mortgages For brokers: 1 (888) 649-1169 For customers: 1 (800) 268-1576 8:00 a.m. to 8:00 p.m. ET, Mon to Fri ––– All other enquiries 1 (800) 268-1576 8:30 a.m. to 5:00 p.m. ET, Mon to Fri Accessibility Statement Privacy Regulatory Disclosures Legal Resolving Your Complaints Terms of Use Careers Deposit Insurance Information Community Trust Company is a member of the Questrade Group of Companies. Questrade Group of Companies means Questrade Financial Group and its affiliates that provide deposit, investment, loan, securities, mortgages and other products or services. © 2021 Community Trust Company. All rights reserved.