HomeAbout usNews & ResourcesCareersContact us MyParseq Login General: 01709 448000 Sales: 0844 472 5690 Request a Callback Services Clients Markets Working in partnership to redefine business process outsourcing. Contact Centre Services Fundraising & Campaign Services Document Management Finance & Accounting Outsourcing Banking Processing I.T. Outsourcing Home > About us About Parseq. Welcome to Parseq, we're a business of people driven to add value, processes designed to reduce costs and technology built to deliver intelligence. Our flexible and agile approach to front and back office services has enabled us to forge strong relationships with some of the UK's leading brands over the past 30 years. For our clients we add value and innovate, enable a better level of service for their customers and reduce costs. Our services cover the full range of Contact Centre Operations, through to a full suite of Finance and Administration processing. We dovetail into our client's operations providing seamless engagement between ourselves and our client ensuring transparent engagement, operating as if we were part of their business. Our clients trust us to deliver what is required of a BPO partner and it's because of this that we are processing over 100,000 items of correspondence a day, £2 billion of electronic payments a month and make and receive over 70 million calls a year on the behalf of our clients. With the scale and capability to meet the needs of both large and small organisations, our team of 2,700 individuals provide tailored and complete business solutions via our six, UK-based shared-service centres. Our customers span both public and private sectors, throughout the UK and Europe and encompass many industries, from financial services and utilities to telecoms and retail. Our modular service portfolio is designed to meet the varying needs of organisations both large and small and can be deployed stand alone or as a fully integrated front and black office suite. Designed to knit seamlessly with your business, our modular services offer agility to meet your business processing needs today and in the future. Parseq provides the above services to over 150 clients in the UK. Our financial services are provided from our PCI DSS compliant centre in Rotherham, South Yorkshire, who have secured over 30 years’ experience in managing confidential data on behalf of clients. When services are outsourced to Parseq we work with clients to develop a clear, coherent business case to align the offering to measurable business benefit, in support of the economic case for change. We offer every client a Service Value Assessment, where we gather a series of metrics linked to the services we provide and highlight the specific benefits that would be achieved through any transition of service. This proves invaluable to client’s enabling them to understand the cost, risk and benefit of outsourcing service elements to Parseq. To better understand what we do and who we do it for, take a look at our client section where you can sort and select my sector and service. We are extremely proud of the long relationships we hold with our clients and you can hear what they have to say about us in our testimonials. Also in this section About us Points of Difference History Leadership Team Partners Latest news from Parseq Parseq nominated for NOA Award 2014 Parseq shortlisted for two NOA awards Contact Centre Services Fundraising & Campaign Services Document Management Finance & Accounting Outsourcing Banking Processing I.T. Outsourcing Parseq Core Services Contact Centre Services Fundraising & Campaign Services Document Management Finance & Accounting Outsourcing Banking Processing I.T. Outsourcing Contact Parseq Rotherham Lowton Way, Hellaby Rotherham, South Yorkshire S66 8RY T: +44 (0) 1709 448000 F: +44 (0) 1709 449000 Glasgow The Octagon, 35 Baird Street, Glasgow G4 0EE T: +44 (0) 8444 777 666 Email: info@parseq.com Parseq on Twitter Follow @ParseqBPO We’ve got banking processing covered #outsourcing #bpo http://t.co/u1u3wIIokq Do you need a specialist to handle your document management? http://t.co/guI1HwoEKF Parseq Subscription Enter your address to subscribe to our site and receive notifications by email.