 MENU HOME Quality & Safety Quality & Safety The Customer’s Voice Quality & Safety The Customer’s Voice As part of our philosophy of being consumer-oriented, Kikkoman makes every effort to respond quickly to comments and requests from our customers. We believe that it is highly important for us to forward customer input to relevant divisions quickly so it can be used to improve our products and services. We receive comments and suggestions from customers via telephone and email. We believe these opinions and comments are an important asset and a valuable source of new ideas. We will continue to work to improve our products and services in order to provide increased customer satisfaction. Quality & Safety Quality & Safety R&D Initiatives Intellectual Property About Us Management Philosophy Corporate Brand Corporate Profile Food Culture Shokuiku Framework Shokuiku Activities In Japan Soy Sauce Museum Food Forum Quality & Safety Quality & Safety Research & Development Intellectual Property Corporate Citizenship Message from CEO Kikkoman's Approach to Corporate Social Responsibility Corporate Citizenship Report Management Social Aspects Environment IR Summary of Business Policy IR Library IR Schedule Contact Us for Further IR Information Disclaimer Cookbook Japanese Style Weights & Measurements Glossary Cooking Basics Kikkoman Group Social Media Policy Terms and Conditions of Use of Kikkoman Group Social Media Privacy Policy COPYRIGHT© 1997-2021 Kikkoman Corporation. All Rights Reserved.