Home Latest News Water Utility Services About How to find and repair leaks Pay Bill/Customer Portal Contact Water Utility Services The following rates are effective for June’s 2021 billing. Fixed Monthly Charge WATER Meter Size (inches) Total Charge .75 23.56 1″ 30.53 1-1/2″ 35.45 2″ 48.95 3″ 148.81 4″ 185.78 6″ 331.33 8″ 528.56 10″ 743.97 Fire line connections will pay a fixed monthly charge based on size. USAGE CHARGE FOR EACH 1000 GALS. USED RESIDENTIAL and COMMERCIAL WATER MINIMUM INCLUDES 3,000 GALS. WATER Usage Block Residential/ Commercial 0-3000 Included in minimum bill 3,001-6,000 $3.41 per 1,000 gallons 6,001-9,000 $3.84 per 1,000 gallons 9,001-12,000 $4.35 per 1,000 gallons 12,001-15,000 $4.79 per 1,000 gallons >15,000 $5.42 per 1,000 gallons A 10% late charge is assessed on all bills paid after the 15th of the month. If the 15th falls on a holiday or weekend the late charge will be assessed at the close of business on the next work day FEES Usage Block Residential/ Commercial Membership Fee $5 Service Charge $45 Deposit: Residential single family (owners) for up to a 1″ meter. Larger meters please call for deposit. $75 Commercial $200 Residential (renters) without letter of credit $150 **Tap-on Fee (non-refundable) WATER, as of July 1 2018 Standard residential (5/8″x3/4″) tap fee $2425.00 Commercial and/or Irrigation capable (1″) tap fee $3025.00 Large Commercial and/or Irrigation capable (1 1/2″) tap fee $3325.00 Largest Residential (2″) tap fee $4025.00 ** All tap fees include capacity replacement fee of $1250.00** *** Taps in The Pines or Triple Lakes subdivision, add a assessment fee of $1,000 to tap price. ****Taps in Ridgeway Landing, Majestic Oaks, Natures Lake, Charleston Place and Harrisburg Est deduct $1250.00 from tap price. These fees have already been paid by the developer. Larger Meter sizes are available with tap fees determined by site situation, engineering design and material cost. Ancillary Charges Water Reconnect Fee/Service Charge $45 After Hours Service Call $50 Temporary water***30 days-usage will be billed each cycle it falls under. a $25 SECURITY DEPOSIT IS REQUIRED $45 plus usage Returned Check Fee : Up to $50, $50.01 – $300, $300.01 – $800, $800.01 and up (5% of check) $25 $30$40 Fire hydrant meter with backflow assembly **** Deposit $500 Fire hydrant meter set and test charge $75 Replace meter and parts due to customer damage Actual cost Fine for unauthorized use or tampering (breaking lock) with water meter, parts or AWS water lines Up to $1,000 Backflow testing $45.00 Factory Meter Test at Customer’s request (if meter test accurate)Fees start at 110.00 and increase by meter size. $110.00 and up Leak Rate over 15,000 gallons*****only 1 leak adjustment allowed in a one year period. $3 per 1,000 gallons Online web payment or convenience fees $2 Meter Relocation (same property) $500 plus labor, materials and equipment. Obstruction or Debris removal from water meter $75 or loaded man hours Same day turn on/off fee $25 Notes: Each dwelling must have a separate metered connection. Only specific exemptions apply-see resolution on home page. *** Temporary water is defined as having water turned on for move in or move out cleaning or other temporary use not to exceed 30 days. See rates above*** **** Fire hydrant meter rental, water consumption rates and policies are listed on separate schedule and available upon request. ***** Members with leaks may request relief from the conservation rate and be billed at the bulk rate of $3 per thousand gallons. An account may be adjusted a maximum of 1 time per 12 months. A request for leak form and documentation is required. Usage of less than 15,000 gallons will not be considered for a leak adjustment. Deposit Policy: Any member with good payment history may upon request transfer an existing membership deposit and any outstanding bill to a new address. All deposits will be held without interest paid to the member. All deposits will be held in perpetuity until refunded. Community Notifications Alert Okaloosa Emergency Alerting System Get alerted about emergencies and other important Okaloosa County events by signing up for our... Rescission Notice November 18, 2021 RESCISSION OF PRECAUTIONARY BOIL WATER NOTICE To: Residents of Auburn Water System, Inc living in the... Boil Water Notice Precautionary Boil Water Notice What Should I do November 18, 2021 PRECAUTIONARY BOIL WATER NOTICE We have made a... © Copyright 2021. All Rights Reserved. Auburn Water System, Inc. | Site Map