Catalog ECO-Friendly Trims Branding FAQ Contact Frequently Asked Questions Are you wholesale, retail or both? We are a Wholesale business. To receive wholesale prices, please prepare with order a Resale # or Federal ID # What are your working hours? We are open to customers Monday - Friday from 8:30 am to 5:00 pm (We are closed on Holidays). How do I place an order? You can email to sales@tbacinc.com OR fax to (213)747-8442, you can use your own purchase order form OR use ours, see attached PDF form. What is the Minimum Order Quantity (MOQ) for stock trim items? If in stock, Minimum purchase is $10 per invoice (12 pcs. for buttons, 6 pcs. for accessories), if not in stock, Minimum varies by style, size, and color. How can I get stock items info and prices? Visit our catalog to find stock items if you do not have product information. Send us an email us at (sales@tbacinc.com) including the item reference #, size/finish and qty info. OR call us @ 213-747-8442 with the listed information. What is the standard lead time for production? If in stock, same day or next day, depending on the time the order is placed, if not in stock it takes around 3-4 weeks, depending on the item. Do you source buttons, trims, etc…? Yes; it's best if you can provide us the item to source direct. Or you can send us a picture reference, artwork and measurement information of the item. Then use this information to source with our vendors in Italy, China or turkey. Do you make logo buttons, tack, snaps…etc? Yes; we provide per item logo items or full package branding items. Minimums apply for most items. Please send us artwork and spec info to quote development and production pricing. What type of art files do you need? PDF or JPG - High Resolution Illustrator (.ai) or PSD. Are there development (mold) charges for custom logo items? Yes, the average rate is $150 for molds. Fees depend on the type of trim item. Are you able to create my artwork? In some cases we are able to create the artwork. Custom logo design rates apply. If you send us logo files, we may be able to digitize to appropriate file format. Do you supply dye sets? Yes; pricing varies depend on set. Please contact us for more information. Can you match colors? Yes, it's best to provide a color standard (swatch) for dye. Are you able to sew on or apply any of the trims? Yes; only for full package garment programs. Do you make Labels & Hang Tags? Yes; we can supply many different kids on Labels and Hang Tags. Branding packages available Can you attach strings or pins to hang tags? If you order the Hang Tag from us, we request that to the factory upon placing the order. Can you do custom zippers and zipper pulls? Yes; please provide necessary artwork and color information. Let's Connect! Join our list of talented fashion designers and brands or drop us a note if interested in any products or services and share more about your program. CONTACTSIGNUP Contact Information ADDRESS 1335 South Hill St Los Angeles, CA 90015 TELEPHONE (213) 747-8442 FAX (213) 747-8411 Documents PURCHASE ORDER FORMS Word Document PDF Excel Sheet E-BOOK Download E-Book © 2021 The Button / Accessory Connection. All rights reserved. Facebook Twitter Yelp