Pay Bill Online Facebook Home FAQs News Links About Pay Bill Customer Service Water Quality Governance Projects Otisco Lake Watershed Survey Otisco Lake Watershed Survey OCWA conducts a watershed inspection and monitoring program to assist with maintaining the water quality of Otisco Lake. Typically, we have five college students who go door to door in the watershed and ask each resident a series of questions about your property, your water and sewage disposal system and environmental practices. For properties along the lake we conduct dye testing of the septic systems. The COVID-19 pandemic and the social distancing guidelines has caused us to change our program. We are trying to limit our direct face to face interaction with residents. We have implemented an online form that residents can complete at their own availability. The form can be accessed on the OCWA website at ocwa.org. We will also be making phone calls to those residents who we have phone numbers for. Our summer inspectors will then be making visits to each property in the watershed to verify information and check for obvious issues with septic systems. Dye packets will be made available for those residents that are willing to voluntarily test their septic system. Our inspectors will not be making contact with residents before they complete the inspections, but they will be wearing OCWA logo’ d attire and driving white vehicles labeled with OCWA logos. This is definitely a different process this year, but we know that you will agree that protecting the watershed and the water quality of the lake are important and completion of the program is an important aspect. Thank you for your assistance, we will get through this different year and continue our practices of protecting the lake water quality. Geoffrey G. Miller Deputy Executive Director View the Above Letter Click here to submit your 2021 Otisco Lake Watershed Survey February 1st, 2021 ABOUT Mission & Vision OCWA Board OCWA Executive Staff Serving CNY How OCWA Compares Sources of Water The Early Years Awards and Recognition Employment at OCWA Freedom of Information Law PAY YOUR BILL Online Payment Policies Water Rates 2021 Water Rates 2020 Water Rates 2019 Water Rates 2018 Water Rates 2017 SERVICE Customer Rules Existing Water Accounts New Water Service Installation OCWA Hydrants (Policies/Rentals) Meter Guidance (Permanent/Seasonal) Backflow Prevention EDUCATION Education Program WaterSense WATER QUALITY Algae Monitoring Program Lead Flushing 2020 Annual Quality Report 2019 Annual Water Quality Report 2018 Annual Water Quality Report 2017 Annual Water Quality Report 2016 Annual Water Quality Report Pharmaceuticals & Personal Care Products Otisco Lake Watershed Survey GOVERNANCE Board Items Enabling Statute Financial Reports Policies Procurement Terms of Use E-Mail Us | 315-455-7061 After hours & weekend emergency answering service 315-475-7601