Your needs Society Customer cases Recruitment Contact Who are we ? Puce & Plume is appreciated by its customers for its global and innovative approach, its sense of service, its reliability and its agility. In 6 years, the company has tripled its activity and achieves a turnover of around 3 million euros with more than thirty permanent employees. Vision: A dual approach conducive to innovation for more reliable and enhanced processes & enhanced content Puce & Plume is both an integrator of innovative IT technologies and a provider of “work services”, specializing in data processing engineering, back-office outsourcing and document dematerialization. Neither publisher, nor distributor, but integrator, we preserve our independence and our freedom in the innovative technological choices that we recommend to our customers. Our service provider activity leads us to test the many tools on the market on a daily basis. This practice in a production environment allows us to select for you the IT solutions best suited to your needs. Our double know-how allows us to adapt our support according to the evolution of your needs on all or part of your added value chain. Key figures An independent company that has existed for 30 years and has grown by 25% / year since its takeover 6 years ago, turnover> 3M € Staff 2017: 35 permanent experts, including temporary teams of up to 20 people 600m² of workshops in Paris, 200m² of workshops in Amiens, exclusive positions on 2 offshore sites. Activities and trades Integrator of complex IT solutions in data processing (Portal and WEB platforms, Webservices-API, GED, SAE, Bots, Mobile apps) Outsourced back office operator (BPO) and data flow "D" processing: business instruction, check cashing, customer enrollment, entry or videocoding of coupons, bulletins, slips, etc. Digitization service provider: valuable heritage digitization, massive archive digitization , OCR, RAD, LAD, ICR, indexing, etc. Partnerships publishers, hosts, IT services companies, start-ups colleagues, distributors, office technicians logisticians, schools, etc. Sectoral experiences Culture, research and heritage institutions Administrations (OPCA, Social Affairs, Nuclear,) Banks & Insurance (BPCE, AWBE, Santiane, etc.) Finance (asset management, accountancy) Service industries (IDEX, CPCU, etc.) Industrie de production (IKEA, Pernod-Ricard, Air France Industries) Chaque client a une problématique spécifique, aucun ne nous a jamais quitté ! Nos clients souhaitent améliorer la qualité de leurs services en dématérialisant progressivement leurs différents processus métiers. Si 80 % des circuits de données peuvent être digitalisés, 20% resteront du ressort d’un traitement humain. Fort de notre double positionnement, nous nous engageons à vous accompagner sur 100% de vos traitements, qu'il soient automatisables ou non. Proposer un Business Outsourcing « augmenté », c’est être résolument disruptif : sur 80 % des flux, en les digitalisant, en les automatisant et en se rapprochant, grâce à nos plates-formes, des clients finaux, and also be able to process the 20% of the flow that will continue on the traditional back-offices where digitization is too expensive, but which we will nonetheless “increase” (digitization, recognition and automatic reading of documents, etc.). Customers want a quick and seamless digital experience, and they want it now! McKinsey & Company | "Customer experience and digital strategies" © Puce & Plume 2018 Legal Notice