Patient Portal Nondiscrimination Policy Notice of Nondiscrimination Community Health Northwest Florida complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, sexual orientation, or gender identity. Community Health Northwest Florida does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. Community Health Northwest Florida provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats Community Health Northwest Florida provides free language services to people whose primary language is not English, such as: Qualified sign language interpreters Written information in other formats If you need these services, contact our main office at 850.436.4630. If you believe that Community Health Northwest Florida has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, sexual orientation or gender identity, you can file a grievance with: Ann Papadelias, Chief Community Engagement Officer 2315 W. Jackson St Pensacola FL 32505 Phone: (850) 436-4630 Email: apapadelias@healthcarewithinreach.org You may file a grievance in person, by mail, fax, or email. If you need help filing a grievance, Ann Papadelias is available to help you. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically, by mail, or telephone. To file a civil rights complaint electronically go to: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf To file a complaint by mail: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 To file a complaint by phone: 1-800-368-1019 1-800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html Healthcare within reach. Community Health Northwest Florida is a Federally Qualified Health Center and a Federal Tort Claims Act (FTCA) Deemed Facility. This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Community Health Northwest Florida provides access to interpretation services for health center patients with limited English proficiency. Community Health Northwest Florida brinda el servicio de intérpretes a los pacientes del centro de salud con dominio limitado del inglés. Our after hours on-call nurse is available for phone consultation after Walk-in Care hours (after 8 pm on weekdays and 6 pm on weekends). To contact us after hours, please call our main site number at 850.436.4630. In case of a medical emergency, please call 911. Tenemos disponible un enfermero de guardia para consultas telefónicas después del horario de atención (después de las 8:00 p. m. los días hábiles y después de las 6:00 p. m. los fines de semana). Para comunicarse con nosotros fuera del horario de atención, llame a nuestro número telefónico central al 850.436.4630. En caso de emergencia médica, llame al 911. Main Office 2315 W. Jackson St. Pensacola, FL 32505 (850) 436-4630 After Hours Contact (850) 436-4630 In case of emergency, please dial 9-1-1. All Locations & Hours of Operation Community Health Northwest Florida welcomes people with disabilities and aims to provide access to programs, services and facilities for individuals with disabilities. Learn more. About Us About Programs & Services Locations Careers Contact Patient Resources Patients Find a Healthcare Provider Patient Portal Translation Services COVID-19 Other Resources FQHC PCMH - Quality Reports CCHH Non-Discrimination HIPAA Patient Bill of Rights Stay Informed News Events Donate Today © Escambia Community Clinics, Inc. dba Community Health Northwest Florida, 2021. All rights reserved. | Terms & Conditions | Privacy Policy | Web Accessibility