Home Services Solutions Partners E-learning We Contacts Newsletter Newsletter Archive Login Follow us LinkedIn Twitter Newsletter Call Center And Human Resources by Franco Angeli Fourth edition Call Center And Human Resources Personnel management as a strategic element of the organization This text comes from the experiences developed through the management of selection and training projects for Call Center personnel and from the testimonies of managers who operate in this dynamic sector. Download part of the book in PDF format: Download 468KB SITE MAP Main Menu Home Services Startup Call Center Start up Consulting Customer Experience Process design Strategic consulting Operations Organization Consultancy Performance Management Consulting Hr Technological Consulting Training Development Center Funded Training E-learning training Leadership Academy Training plans Selection Head Hunting Recruiting Selection Benchmarking Benchmarking what it is Sector benchmarking Benchmarking Portal Development Center Head Hunting Funded Training E-learning training Leadership Academy Customer Experience Process design Operations Organization Consultancy Strategic consulting E-learning Training Selection Benchmarking what it is Sector benchmarking Benchmarking Portal Recruiting Training plans Technological Consulting Consulting Hr Performance Management Outsourcing Call Center Start up Solutions Industry Solutions Insurance Banking E-commerce Pharmaceutical Computer scientist Public administration Telephone Telesales Tourism Utilities Business Solutions Creativity innovation Cost reduction Customer care Sales Tourism Telesales Sales Customer care Cost reduction Creativity innovation E-commerce Computer scientist Public administration Utilities Telephone Pharmaceutical Banking Insurance Partners Partner and Network Partner and Network Partner and Network E-learning Consulting E-learning Consulting Multimedia Multimedia e-learning Training E-learning Training Go to the courses Multimedia e-learning E-learning Consulting We Company Call Center Resources People The partners The partners Call Center Resources Contacts Information Newsletter subscribe Mailing List Archive Newsletter 1 - 2012 Call Center Resources Newsletter Archive Login Powered by Xmap! Resources Callcenter by Creattività Srl - VAT 04312710967 © 2012 Creattività Srl PrivacySite MapContacts