Babyshop Help Center home page Customer Service Terms and conditions I'm making an order to Åland, is VAT included? Integrity Policy Can I shop with Babyshop.com if I am under 18? Do I need to pay tax / import tax? Can I Shop Tax Free? Do you use cookies? What are cookies? How do I unsubscribe from your newsletters? Categories Covid-19 (Coronavirus) Christmas Top 5 most common questions My order Delivery Claim Returns & Exchange Payment Campaigns & offers Sustainability Manuals & Instructions Recalled Products My account Terms and conditions About Babyshop Didn't find what you were looking for? Contact us

Babyshop Help Center home page Customer Service Returns & Exchange How do I make a return? How do I make a return from the US? How do I make an exchange? Can I return items bought on sale? I have not received my refund yet. What should I do? Categories Covid-19 (Coronavirus) Christmas Top 5 most common questions My order Delivery Claim Returns & Exchange Payment Campaigns & offers Sustainability Manuals & Instructions Recalled Products My account Terms and conditions About Babyshop Didn't find what you were looking for? Contact us

Babyshop Help Center home page Customer Service Sustainability Sustainability reports About Babyshop Group How does BSG work with sustainability? What are your key sustainability initiatives? Do you sell environmental friendly products? Do you have sustainability requirements for your suppliers? Do you have any policies connected to the buying process? How do you work with sustainable operations when shipping to your customers? Do you use third party companies to handle your returns? How do you work with gender equality and diversity in the company? 7 Baby Steps Towards A More Sustainable Wardrobe Categories Covid-19 (Coronavirus) Christmas Top 5 most common questions My order Delivery Claim Returns & Exchange Payment Campaigns & offers Sustainability Manuals & Instructions Recalled Products My account Terms and conditions About Babyshop Didn't find what you were looking for? Contact us