ABOUT US CAREERS CUSTOMER SERVICE CENTRE PUBLICATIONS WELCOME TO AXA LIFE EUROPE AXA Life Europe is committed to servicing the needs of you during this time. We have and are implementing a number of measures intended to address the potential impacts of Covid-19 coronavirus. These are designed to strike a balance between protecting our staff and effectively fighting the spread of the virus on the one hand, and ensuring that incoming transaction requests can be processed in a timely manner on the other. We do not currently anticipate any major impact on processing time as a result of the virus. AS OUR TEAMS ARE WORKING REMOTELY PLEASE SEND ALL REQUESTS ELECTRONICALLY TO THE EMAIL ADDRESS BELOW Customer Service Centre United Kingdom AXA Life Europe dac, trading under the name AXA Life Invest. For all servicing enquiries please call 0800 368 0221 or email us at shared.services@axa-lifeeurope.com NEW REQUIREMENT! Please note that with immediate effect, in addition to providing the standard forms, you must also complete a non-resident declaration in the following circumstances When your life policy matures When you request a partial or total surrender of your policy When you assign your policy in whole or in part Please not that you can find the required form in the Offshore Section of this website. Library Please find below the Alterations forms that require completion in order for us to carry out the following changes to your contract: Change of Address, Change of Bank Details, Change of Income Start Date, Partial or Full Surrender (Bond & TIP), etc. Offshore Alteration Form HMRC PLA6 FORM V1 & V2 – LIFETIME INCOME V1 & V2 – PROTECTED CAPITAL V4 V5 V6 - INCOME V6 - BOND NON-RESIDENT DECLARATION UK TIP Alteration Form V1 & V2 – LIFETIME INCOME V1 & V2 – PROTECTED CAPITAL V4 V5 V6 Pension Alteration Form V1 & V2 – LIFETIME INCOME V1 & V2 – PROTECTED CAPITAL V4 V5 V6 Please find below the forms that require completion in order for us to carry out the following transactions on your contract: Payment of Tax-Free Lump Sum, Changes to Income Payments, One-off Income Withdrawals, etc. Impartial Guide from the Money Advice Service WAKE-UP PACK - CRYSTALLISED WAKE-UP PACK - UNCRYSTALLISED Paying-out Benefits Form (Pension only) PAYING OUT BENEFITS FORM - LIFETIME INCOME - V1 & V2 PAYING OUT BENEFITS FORM - PROTECTED CAPITAL - V1 & V2 V4 V5 V6 LIFETIME ALLOWANCE DECLARATION Latest fund performance AB GLOBAL STRATEGY 30/70 AB GLOBAL STRATEGY 40/60 AB GLOBAL STRATEGY 50/50 AB GLOBAL STRATEGY 60/40 ALI FEDERATED HERMES SHORT-TERM STERLING PRIME FUND AXA LIFE EUROPE Terms & Conditions Contact us AXA Group Cookies AXA Life Europe Privacy Policy Privacy Notice (English) Privacy Notice (French) Privacy Notice (Portuguese) Customer Charter Personalize cookies Privacy Policy © 2017 AXA All Rights Reserved Your data, your rights! To offer you a better experience, this site uses cookies, including those of third parties. To find out more and manage your preferences, consult the cookie policy | Personalize cookies Accept