Inspiring the Future of Retail Experiences WHO SERVICES WORK MARKETS INSIGHTS CONNECT TEAM CLIENT 中文 WHITE PAPERS Our white papers help brand and marketing professionals advance their knowledge and learning in all core marketer competencies. Discussing the latest trends, highlighting issues, and helping solve problems, our white papers help you make educated business decisions. We investigate ground-breaking ideas and approaches in the industry to provide our readers with in-depth, relevant content, progressive ideas, and actionable insights that are applicable to your specific projects. Latest White Papers PHYSI-DIGITAL: HUMANIZING DIGITAL TRANSFORMATION FOR RETAIL Transformation is messy and carries a high degree of failure, with more than 84 percent of digital transformations failing and more than 9 billion dollars Read More » PHYSI-DIGITAL: HUMANIZING DIGITAL TRANSFORMATION FOR HEALTHCARE Transformation is challenging and comes with many risks. Every year more than 9 billion dollars go to waste as transformation initiatives fail to deliver on Read More » PHYSI-DIGITAL: HUMANIZING YOUR BANK’S DIGITAL TRANSFORMATION Transformation is messy and carries a high degree of failure, with more than 84 percent of digital transformations failing and more than 9 billion dollars Read More » E-COMMERCE FOR CPG: KEY CONSUMERS & EMERGING BEHAVIORS Already trending before COVID-19, online shopping for groceries and other consumer packaged goods has skyrocketed during the pandemic. As CPG brands look ahead, many are Read More » DEEPREAL: STRATEGIES FOR RETAILERS IN THE AGE OF MISINFORMATION Many of the attitudes and behaviours that have driven decision making for retail brands have been called into question by the pandemic, but there are Read More » DEEPREAL: STRATEGIES FOR CPG BRANDS IN THE AGE OF MISINFORMATION Many of the attitudes and behaviours that have driven decision making for retail brands have been called into question by the pandemic, but there are Read More » DEEPREAL: STRATEGIES FOR BANKS IN THE AGE OF MISINFORMATION Many of the attitudes and behaviours that have driven decision making for retail brands have been called into question by the pandemic, but there are Read More » THE FUTURE OF THE MALL – A DESIGN EXPLORATION Even before COVID-19, the shopping mall was under siege. As more consumers turned to online shopping and local, independent bricks and mortar retailers, it was Read More » THE GUIDE TO HUMANIZING YOUR BRAND’S DIGITAL EXPERIENCE While COVID-19 has accelerated the move towards digital technology and platforms that allow people to connect, work, shop, learn and play online, these digital experiences Read More » 2021 TRENDS AND IMPLICATIONS FOR RETAIL BRANDS If 2020 taught us anything, it is that predictions and best laid plans don’t always come to fruition. While many brands learned this the hard Read More » USING STRATEGIC FORESIGHT TO UNDERSTAND THE FUTURE OF LARGE GATHERINGS Any business that relies on bringing people together has been forced to pivot quickly in 2020. In some cases, innovation and resilience has shone through. Read More » THE TWO CUSTOMER PERSONAS OF COVID-19 COVID-19 has significantly impacted almost all major industries, including foodservice, banking, retail and CPG by slowing down some aspects of day to day operations while Read More » Who Services Our Work Markets Insights Connect Team Client 中文 TORONTO jplacroix@sld.com 416.367.1999 SHANGHAI tma@sld.com 021.62455822 PROUD MEMBER OF © 2021 Shikatani Lacroix Inc. RSS Feed Privacy Policy Legal Contact Us