Business Personal About Support Cards Travel money International payments Get started Sign in Cookie policy At FairFX we use a number of cookies on our sites. We use cookies to enable us to provide visitors with the best customer experience possible while navigating our sites; by using our site visitors implicitly agree to our use of cookies. We take the privacy of our customers and the visitors to our site very seriously; if you want to know more about cookie management, we provide an explanation and links to more information on how you can manage cookies in your browser, below. We provide specific details about the cookies we use and the reasons for using these cookies to enable site visitors to make an informed decision and thus provide informed consent. If you don’t want to dig into the details, then our high level reasons for using cookies might provide you with enough information to continue happily using our site, they include: ‍ Enabling key site functionality Measuring & testing user behaviour on our sites Driving customer understanding to improve our sites & customer experience Improving the targeting and relevance of sales & marketing communications ‍ For details on the cookies we use across FairFX sites and why we use them please read below. What are cookies? The use of cookies and similar technologies has for some time been commonplace and cookies in particular are important in the provision of many online services. Cookie scope – session versus persistent cookies Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer. Session cookies – Allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored long term. For this reason, session cookies may sometimes be considered less privacy intrusive than persistent cookies. Persistent cookies – Are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising. Cookie sources – first versus third party Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie. Managing cookies You can control what cookies can be set on your computer. For more information on specific requirements please refer to your web browser help file or for more information please check allaboutcookies.org/manage-cookies. What cookies are used on our sites and why we use them? The following list provides a comprehensive overview of the cookies used on our site and what tool or technology each is used for and why we are using each tool. This list includes cookies deployed by third parties on our websites. By using the FairFX website, mobile website or apps, you are agreeing to our T&Cs, privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the 'Managing cookies' section for details on how to adjust your settings. We will update this list as we make changes to the shopping experience on our websites, mobile website and mobile applications. Associated solution/technology Cookie ID Why we are using the cookie Affiliate Future Affc BIGip Affiliate Future provides advertisers with a marketing solution through its affiliate network and tools. Cookies are used to identify customers that have been referred to FairFX via Affiliate Future. Bing MUID MUIDB This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. Clickwork7 utm_term Clickwork7 provides advertisers with a marketing solution through its affiliate network and tools. Cookies are used to identify customers that have been referred to FairFX via Clickwork7. Cloudflare __cfduid This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions. This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences. Dotmailer Session cookies: utm_medium - data from dm_i utm_source - data from dm_i utm_campaign - data from dm_i dmSessionID - session generated Persistent cookies: dm_i - Dotmailer identification data recordID - User identification record dmSessionID Dotmailer is our email marketing platform. We use a cookie to track users to our site from emails that we send. This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences. DoubleClick.net IDE This cookie is used for retargeting, optimisation, reporting and attribution of online adverts. Facebook _fbp fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. FairFX application jwt_id_token Used to track if a user is signed in or not. This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences. FairFX application Hnatc mutt Used to track the sessions of non-logged-in customers used for troubleshooting purposes. This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences. FairFX application fxfca This cookie is used to track first contact attribution to identify affiliate referred customers so that we can credit affiliates marketing partners. FairFX application fxrefer This cookie is used to track first contact attribution to identify affiliate referred customers so that we can credit affiliates marketing partners. FairFX application (corporate site) fxcorp_session FairFX application (corporate site) uses this cookie to track a user through the site, in particular to save information about their shopping basket and if they are logged in or not.This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences. Google SIDCC SAPISID SSID Google uses these security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties. Google NID These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them. Google CONSENT These cookies are used by Google to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google 1P_JAR Google uses these cookies, based on recent searches and interactions, to customise ads on Google websites. Google _gcl_au Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Google - Universal Analytics _ga_gid_gali_gat_UA-2092402-1_gat We use Google Analytics to help us understand how visitors navigate to and through our website. These cookies enable the function of Google Analytics. This service helps us evaluate how long customers spend visiting different pages and how often they return to our website. Google Analytics also helps our marketing colleagues to work out the effectiveness of our digital marketing campaigns which feeds into the commercial relationship held with Google.We also use the UserID feature of Google Analytics to more accurately identify a user across all the devices they use to access your site and help us optimise customer experiences.Find out how to opt out of these cookies or viewmore information. LeadsRx _lab LeadsRx attribution software tracks customer journeys across devices and channels. LinkedIn BizoID UserMatchHistory Bcookie lang lidc LinkedIn Ad analytics. MixPanel Session cookies: mp_{id}_mixpanel We use MixPanel to help analyse how users interact with our website, in order to improve our service. Nanorep 419EF6E 467BF43 u Nanorep provides personalized self service help and guidance on our site and accessible at any moment of need during the customer's digital journey. Twitter personalization_id This cookie is set due to Twitter integration and sharing capabilities for the social media. YouTube YSC yt-remote-connected-devices yt-remote-device-id yt-remote-online-screens VISITOR_INFO1_LIVE PREF SID HSID APISID GEUP YouTube uses a unique ID to keep statistics of what videos from YouTube the user has seen. We regularly review our use of cookies and we update this page regularly. However, there may occasionally be instances when cookies used are missing from the list. If you identify any that are not on the list please email us with as much information as possible and we will do our best to quickly investigate this for you and then update our list as required. At FairFX, we take your privacy & security very seriously so if you have any concerns or questions relating to FairFX's use of cookies please contact us. Products Currency Card Linked Cards Travel money International payments Business Developer portal About About FairFX Blog Careers Investors Support FAQs Live chat Contact Service status Our apps Terms & conditions Privacy policy Cookie policy Modern slavery statement FairFX PLC (Registered in England & Wales No. 05539698). Registered Office: 3rd Floor, Vintners’ Place, 68 Upper Thames St, London, EC4V 3BJ. FairFX PLC is authorised and regulated by the Financial Conduct Authority to provide payment services (FCA No. 488396). The FairFX PLC Currency Card is issued by Valitor Payment Services Ltd pursuant to licence by Mastercard International Inc. Valitor Limited is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FCA No. 900688). 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