HOSPITALITY Realizing advanced hospitality As customer expectations and competition increase, hospitality firms are rethinking the customer experience. Using design thinking, digital technologies, and analytics, we map and connect the customer journey from the front to the middle and back office, making sure your guests have a seamless and advanced hospitality experience. HOSPITALITY HIGHLIGHTS $ 1 + billion impact delivered through analytics ~ 5 X efficiency through Smart Enterprise Processes 32 + patents Genpact's digital expertise improves both performance and customer satisfaction for major hotel chains. We create the hotel of the future by harnessing insights from streams of data and analytics. This is how we improve asset management, transform operations, and provide excellent customer experiences. Insights on Hospitality More from Genpact Why Genpact We transform the world's biggest companies Genpact Cora Explore our modular, AI-based platform Our Leadership Meet our global senior leadership team Let's get started. CONTACT US Media Events Investors Careers Blogs Regions Change Cookie Preferences Privacy | Terms and Conditions Copyright © Genpact 2021. All Rights Reserved. We use cookies to personalize content and ads to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. You may withdraw or manage your cookie consent at any time directly from the Cookie Preference Center. For more information on how Genpact uses and shares information about your use of our website, please see our Cookie Policy.Click to view our policy. Change Cookie Preferences Reject All Cookies Accept All Cookies