Claims Services About us Customer Access Agents Portal Contact EN Travel Claims Make a claim on your travel insurance Report a Claim Home > Travel claims Making a claim with MAPFRE Travel Insurance is easy. If you would like to start, download and complete a claims form from below. Don’t forget to choose the claims form that is most relevant to the claim you wish to make: Our claims forms are in PDF format and you will need to have Adobe Reader installed on your computer to view them. If your computer does not have Adobe Reader installed, you can download it free from here Claims FAQs How do I get help if I am sick or injured on my trip? How do I file a claim? What if I can’t download forms from the website? Which claim form should I use? Do I need to have supporting documents to process my claim? How do I return the claim form and documentation? How long does it take to get reimbursed? What can cause a delay in processing my claim? What’s a Medical Affidavit and why do I need one? How/When will I know if my claim is approved? How will the claim adjuster get in touch with me? Claim Form Questions How quickly do I need to return completed forms? Do I have to send original receipts or are copies of receipts suitable? Do we need to write the complete credit card number? I can’t recall the trip deposit date. What if I don’t have the schedule page. Who do I list as travel agency if none used. I need help in completing the form. Whose name do I put as insured? What can I send to prove ownership of property? What If I did not keep a receipt for a covered expense? More information Trip Cancellation (PDF, 397 KB) Trip Delay (PDF, 301 KB) Trip Interruption (PDF, 495 KB) Baggage/Property Loss (PDF, 330 KB) Emergency Medical/Dental (PDF, 430 KB) Medical Affidavit (PDF, 235 KB) Privacy Policy CA Privacy Notice Terms & Conditions Quote Disclosure Careers Contact CCPA Request MAPFRE © 2021 All rights reserved 