BLUESHIFT LABS, INC. ANTI-SPAM POLICY Blueshift Labs (“Blueshift”) has a no tolerance spam policy. “Spam” means unsolicited communication to persons with whom our customers do not have a business relationship or who have not specifically requested (opted-in to) our customers’ mailings. We require that your emails comply with the US CAN-SPAM Act We monitor the Services for any large increases in sending emails. A user’s account will be terminated if the user sends unsolicited email messages. Please report any suspected abuse to badactor@blueshift.com. ISPs and Blacklist administrators may contact us at blacklists@blueshift.com. Please forward the complete email in question, including headers. If applicable, please also unsubscribe from the newsletter using the link at the bottom of the email if you no longer wish to receive emails from the sender. We will take the appropriate action against the sender of the email in question. To use our Services, you must agree to send only permission-based email. This means all recipients must have opted-in to receive communications from the sending entity. An opt-in can occur either via a sign-up form on a web site, at a point-of-sale sign-up form, or on a physical sign-up sheet. Purchased lists may not be used with the Services, regardless of the source or permission status. You may not use Blueshift’s Services to: Harvest emails from web sites Purchase lists (whether they are opt-in or not) Have a subscription form that subscribes users to an unrelated list Send out unrelated offers or unrelated content to your newsletter list Add an email address into a list without the subscriber’s permission You may: Send out a regular newsletter to recipients who have opted-in to receive it Send out information and content to recipients who have requested to receive content on that topic from your organization Send out user triggered emails that result from actions carried out on your website Procedure for Handling Complaints Your account will be immediately terminated if we determine in our sole discretion that you send spam. If you use the Services to send out emails to addresses obtained in any way other than a subscriber opting-in to your list, you may incur a $100 (US) charge per substantiated incident (i.e. per email) in accordance with state and federal regulations. To determine whether you have sent spam we will: Review the content of the message in question Review your subscriber list for patterns common to harvested lists Review the spam complaint View the records to see when the subscriber was subscribed and their IP address Prohibited Content Blueshift prohibits the use of the Services to send content which: Provides, sells or offers to sell (or services related to): pornography; escort services; illegal goods; illegal drugs; illegal drug contraband; pirated computer programs; instructions on how to assemble or otherwise make bombs, grenades or other weapons Provides, sells, or offers to sell or rent any mailing list Displays material that exploits children, or otherwise exploits children under 18 years of age Posts or discloses any personally identifying information or private information about children Provides material that is abusive, bigoted, prejudiced, racist, hateful, profane, obscene, violent, harassing, fraudulent, deceptive, misleading or otherwise illegal content Violates the copyright, trademark, patent, trade secret, intellectual property or other rights of another Sells or promotes any products or services that are unlawful in the location at which the content is posted or received Introduces viruses, worms, harmful code and/or Trojan horses on the Internet Promotes, solicits or participates in pyramid schemes Engages in any libelous, defamatory, scandalous, threatening, harassing activity Posts any content that advocates, promotes or otherwise encourages violence against any governments, organizations, groups or individuals or which provides instruction, information or assistance in causing or carrying out such violence. Blueshift reserves the right to prohibit the use of the Services by any entity at its sole discretion. HEADQUARTERS 433 California St, Suite 600, San Francisco, CA 94104 GLOBAL OFFICES Charlotte, NC Pune, India London, UK Singapore hello@blueshift.com COMPANY About Blueshift Customers Careers News and Awards Agency Partners Contact Us PLATFORM SmartHub CDP Single Customer View Audience Segmentation Predictive Intelligence 1:1 Personalization Omnichannel Orchestration Technology Integrations SOLUTIONS Email Automation Mobile Marketing Website Personalization Audience Targeting Contextual Chat RESOURCES Smart Guides Case Studies Blueshift Academy Product Updates Documentation Developer Portal RFP Guide © 2021 COPYRIGHT BLUESHIFT LABS, INC. PRIVACY POLICY | TERMS OF SERVICE | ANTI-SPAM POLICY | MODERN SLAVERY STATEMENT