Menu HORIZON. Manage your entire communications infrastructure, all through one comprehensive system FEATURES. HORIZON COLLABORATE. Horizon’s web client can be customised to meet every need that your team has. Connecting with colleagues can often be a tedious process for businesses working remotely, Horizon’s presence system displays which of your colleagues are online at any time. This means you know exactly who is ready to collaborate with you at any one time. Horizon’s communication service is powered by Web RTC, this means that you can host calls with external users directly through their browser. Read more 123456 THE BENEFITS. CATER TO A REMOTE WORKFORCE. Business technology can no longer afford to be inaccessible. Loading times and heavy hardware are considered a thing of the past by a good portion of next generation workers. Horizon is accessible on a wide range of devices as and when you need it. Remote working is here to stay, make sure your business can make it work effectively. Contact Us 123 HORIZON PRODUCT PORTFOLIO. HORIZON COLLABORATE Horizon’s web client can be customised to meet every need. Full of useful features, find out how Collaborate can help your team. Read more HORIZON CONTACT An ideal contact centre solution, Horizon Call Centre is easy to use and gives you a clear picture of operator performance. Read more CHECK OUT OUR HORIZON RESOURCES. Video Guides User Guides Arrange a Demo WE’RE PROUD TO BE WORKING WITH Company Why Netcomms Reviews Our History Case Studies Meet the team Blog Legal Documents Communications Unified Communications On-Premise Communications Cloud Communications Mobile Teams For Business Business Continuity Services Data Connectivity WIFI Leased Lines CCTV Access Control Door Entry Systems Contact Us 020 8370 8370 Send

Menu HORIZON CONTACT. A cloud-based contact centre solution, powered by Horizon. FEATURES. ADVANCED QUEUE MANAGEMENT. Customer interactions can be queued and managed within the contact centre environment to improve first contact resolution. Calls can be prioritised into VIP queues which helps you to provide superior care to your most valued clients. Announcements can also be made to highlight the length of the queue, and alternative calling times can be suggested for particularly busy days. Read more 1234 BENEFITS OF HORIZON CONTACT. FIRST CONTACT RESOLUTION. Horizon Contact is designed to help you solve customer queries during their first call. Whether this is through skill-based routing or collaborative features that are designed to keep agents informed and working together. It has never been simpler to connect customers with the right member of staff to help them. Contact Us 1234 FIND OUT MORE. Video Guides User Guides Arrange a Demo WE’RE PROUD TO BE WORKING WITH Company Why Netcomms Reviews Our History Case Studies Meet the team Blog Legal Documents Communications Unified Communications On-Premise Communications Cloud Communications Mobile Teams For Business Business Continuity Services Data Connectivity WIFI Leased Lines CCTV Access Control Door Entry Systems Contact Us 020 8370 8370 Send