Jump to content Support IT solutions IT career URANO.blog Contact We will help you - guaranteed! Is one of your devices defective? Please fill out the following form. This helps us to process your service case as smoothly as possible. In the help text you will find information about which data we need from you for the respective questions and where you can find them. Device data Manufacturer* Device type * Product number * Serial number* Warranty extension data (e.g. HP Carepack data) Product number or spare number Additional data required for printers Number of pages printed including color pages Please send the page "Status and Consumables" with details of the case number by fax if necessary (0671-84030300). I have a question about the Status and Supplies page. Please call me back. Description of the error Defective assembly Error Description Remarks Description of the technician Spare part numbers (e.g. HP) Replacement number or spare number your contact details Company / school / public institution * Edited by* Contact person technology Logistics contact Street* POSTCODE* Location* Phone number * fax number E-mail* Your requests for processing New device Yes, it is a new device (less than 30 days). Delivery note or invoice number: Full service Yes, please process everything else, including clearing with manufacturers, for this service case on our behalf. (NOTE: Please note that this may incur costs.) Data protection* I have the instructions for the Data protection and read the general terms and conditions. Copyright 2020 URANO Informationssysteme GmbH | All rights reserved Privacy settings We use cookies on our website. Some of them are essential, while others help us to improve this website and your experience. Essential marketing External media Accept all Save on computer Individual data protection settings Cookie details Data protection imprint