01278 444666 reception.eastquaymc@nhs.net ABOUT APPOINTMENTS/CANCELLATIONS PRESCRIPTIONS FORMS PATIENT GROUP NEWS CONTACT HomePatient Group PATIENT GROUP Our Patient Group at East Quay Medical Centre make a real difference to the practice and assists the GPs to ensure that services and service changes reflect patient needs. The group meet every two months or so. Key members of the practice team attend – a GP and the Practice Manager/Deputy as a minimum. The group listens to comments and feedback from patients and looks to resolve or explain any problems that you may have. They also welcome positive feedback! Notes from previous meetings are listed below 2010 October, December 2011 February, April, May, July, September, November, December 2012 March, May, June, August, October, December 2013 February, April, May, July, September, November 2014 January, March, May, June, August, October 2015 January, March, May, July, September, October, December 2016 January, March, June, August, September, November, December 2017 January, March, April, July, August, November 2018 January March , July , October, December 2019 March May, October, December 2020 January Click here for the group terms Formal reports for our Patient Participation Enhanced Service Report In 2014/2015 the group focussed on three priority areas as part of this project. These were: car parking, call answering and general service awareness. Read more here in our formal report. In summer 2013 the group looked at patient views on our information and the patient group itself. Read more here in our formal report and in our special edition of our newsletter here. We are pleased that the local NHS overturned their original decision not to fully pay us for this work. In June 2012 the group looked at prescribed medicines and how patients felt about when these were issued, as well as medication waste. The summary and formal report are linked below: Information on the patient group survey in 2012 and formal report and New patient leaflet on how to get the most from your consultation or when you are prescribed new medicine. Back in in August 2011 the group also looked at whether patients would like more services provided locally. The summary and formal report are linked below: Information on the patient group survey in 2011 and formal report. ABOUT About Meet the Team Practice Leaflet Staff Vacancies GP Training Practice Research APPOINTMENTS GP Appointments Cancel Appointment Get the best from your doctor at your next appointment INFORMATION Forms Patient Group Prescriptions Newsletter Latest News Contact CONTACT US East Quay Medical Centre, East Quay, Bridgwater, Somerset, TA6 4GP 01278 444666 reception.eastquaymc@nhs.net © Copyright 2021 eastquaymedicalcentre | Privacy Policy