Disclaimer and Privacy-statement 1. General These terms of use apply to the websites with the URLs www.eurosprinters.com and www.eurosprinters.be. This website was created and is managed by Euro-Sprinters NV. By using this website, you agree to accept and comply with these terms of use. a) Intellectual property rights The texts, drawings, photographs, films, images, data, databases, software, definitions, trade and domain names, brands, logos and other elements of these websites are protected by intellectual rights and belong to Euro-Sprinters NV or a third party. It is prohibited, without the express prior written consent of Euro-Sprinters NV, to store the information offered on and via these websites (information other than the information required to view this website), as well as to reproduce, change, publish, distribute or transmit, sell or transfer in any other way or to grant any rights on this information to a third party. b) Unauthorised use of the website Among other things, you undertake: Not to use the information in an unlawful, illegal manner, Not to use the websites in any way that damages, distorts, interrupts, discontinues or otherwise makes them less efficient, Not to use the websites to transmit or install computer viruses, or to transmit or post illegal or unlawful material, or material that is in any way inappropriate (including, but not limited to, material of a defamatory, obscene or threatening nature), Not to use the websites in such a way that the rights of a natural person, legal entity or association are infringed, including, but not limited to, the rights of privacy and intellectual property, Not to use the websites for posting and transmitting material for promotional or advertising purposes without requesting the express prior consent of Euro-Sprinters NV, unless requested to do so by the recipient. If you breach the intellectual rights or other rights of Euro-Sprinters NV or third parties, you shall undertake to compensate Euro-Sprinters NV or third parties and to indemnify Euro-Sprinters NV or third parties against any claims or demands of Euro-Sprinters NV or third parties as a result of an infringement of these rights. c) Advice through the website If any direct or indirect advice is given via the websites about taking medical, legal, financial or other personal or business decisions, this advice is given without any form of guarantee and Euro-Sprinters NV cannot be held liable for this. You should always consult an expert on the subject for additional information about the advice tailored to your situation. d) Passwords and protected parts of the website You need a password to access certain parts of the websites (e.g. to book shipments). Access to these parts without a password is strictly forbidden. Once you have received such a password, you must keep it secret and confidential. You are under the obligation to inform Euro-Sprinters NV immediately if one of your passwords is discovered by someone other than yourself, or if you have received such a password from a party other than Euro-Sprinters NV. Any use made of our services after valid identification with your password will be deemed to have been made by you. If Euro-Sprinters NV has reason to believe that the security of the websites is jeopardised, Euro-Sprinters NV may change your password (without prejudice to any of its other rights or recourse). e) Applicable law and competent courts These websites are governed by Belgian law. In case of disputes, only the courts of the district of Brussels are competent. f) E-mail The information in a message is intended exclusively for the addressee and may contain confidential and/or privileged information and/or information protected by intellectual property rights. If you are not the addressee, please delete the message and notify the sender. You may not use, modify, copy or distribute the message, nor disclose its content to any third party. The security or accuracy of e-mail messages cannot be guaranteed as the information may be intercepted, corrupted, destroyed, lost, delayed, incomplete or contain viruses. Euro-Sprinters NV does not accept any liability for loss or damage that can in any way be attributed to the use of the medium. Any views or opinions expressed in a message are those of the author and do not necessarily reflect views or opinions of Euro-Sprinters NV. Consequently, e-mail messages are not binding on Euro-Sprinters NV, unless they contain an express statement to the contrary from an authorised representative. 2. Privacy Statement In this privacy statement, we will inform you of what information we collect about you when you use our website, what we collect this information for and how we use it to improve your user experience. Euro-Sprinters NV undertakes to respect your privacy and to treat your personal data confidentially. You can also find the rights you have and how you can exercise them in this privacy statement. Your privacy and the protection of your personal data is of paramount importance to Euro-Sprinters NV. By using this website, you indicate that you accept the privacy policy. a. Party responsible for the processing of data (Data Controller) Euro-Sprinters NV, with its registered office in – Munt w/n – 1000 Brussels, hereinafter referred to as “we”, the operator of the website – https://www.eurosprinters.com or https://www.eurosprinters.be, is the Data Controller of the processing of personal data resulting from the use of the services offered via this digital platform, more specifically the personal data of the person who uses the services offered on the digital platform, hereinafter referred to as the “user”. b. Personal Data – collection and processing We collect personal data through various channels: the booking tool on our website, e-mail, telephone contact, correspondence or other channels through which we may receive your data. Your personal data can only be included in our data files and processed for the following purposes: the performance of the transport agreement, customer management, payment management, prevention of non-payment, handling of complaints and questions, improvement of the quality of our services, IT security, drawing up a customer profile and enriching data in this context, satisfaction surveys, information campaigns, offering and promoting our services, reporting to the authorities and regulators. c. Automatically collected non-personal information We may collect information of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website from which you came to or left our websites (https://www.eurosprinters.com or https://www.eurosprinters.be). d. Protection of the data We have taken all technical and organisational measures to comply with the required standards of the GDPR (General Data Protection Regulation). We also undertake to limit any unnecessary access to your personal data to the extent possible. Access is therefore only granted when necessary. Our employees who have access to the data are trained and informed of their data protection obligations. e. Provision of data to third parties Your personal data may be disclosed for the purposes set out in the above paragraph to government authorities, other suppliers, companies contractually associated with us and companies directly or indirectly associated with us. f. Rights of the user As a user, you have various rights regarding the personal data we process: The right to access; The right of rectification; The right of limitation and erasure; The right to object to processing; The right to data portability; All data are processed in accordance with the legal regulations on the protection of the privacy. As a user, you have the right to access your data, to have them corrected, supplemented, deleted or blocked, free of charge and at all times. You are entitled, free of charge, to object to processing of your data for the following purposes: satisfaction survey and the offering and promotion of our services. If you believe that your information is incorrect, or if you wish to exercise the aforementioned rights, please send us a written request: Euro-Sprinters NV Egide Walschaertsstraat 1 BE 2800 Mechelen, Belgium compliance@eurosprinters.be g. Complaints. In case of any disagreement, you have the right to file a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy Drukpersstraat 35, 1000 BRUSSELS, BELGIUM Tel. 02.274.48.00 Fax. 02.274.48.35 commission@privacycommission.be h. Minors. It is forbidden for minors to provide us with personal data without the express consent of their parents. i. Limitations of liability Information on the website The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user. The information, software, products and services (“information”) offered on or via this website, may contain defects of any nature. We do not guarantee the suitability, reliability, timeliness or accuracy of the information. The information is delivered and displayed without any guarantee. We are also not liable for any viruses that may occur despite the precautions taken on the website, and disclaim all liability for any damage these viruses may cause. We expressly reserve the right to change the information on the website at any time. We make every effort to ensure that the information provided is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the website is not available, we will make every effort to rectify this as soon as possible. However, we cannot be held liable for direct or indirect damage resulting from the use of the information on this website. If you find inaccuracies in the information made available via the website, you can contact the site administrator. The content of the website (including links) may be adapted, modified or supplemented at any time without prior notice or notification. We are unable to provide any guarantees in relation to the correct functioning of the website and can in no way be held liable for a malfunctioning or temporarily (un)available website or for any form of damage, direct or indirect, that may arise from access to or use of the website. We can under no circumstances be held liable towards anyone, directly or indirectly, in a special or any other way, for damages due to the use of this website or of another, and in particular as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, of equipment, software or anything else of the user. j. Links to other websites The websites may contain hyperlinks to websites or web pages of third or other parties or can refer to them in one way or another. The placement of links to these websites or pages in no way implies an implicit approval of their content. We expressly declare that we have no control over the content or other characteristics of these websites or web pages and can in no way be held liable for their contents or their characteristics or for any other form of damage as a result of their use. The placement of links by us in no way implies an implicit approval of the content of these websites or web pages. k. Retention period Your personal data will be retained for the duration of the use of our services, for as long as required by law, for the period required for handling complaints, and for thirty (30) days following your request for termination. l. Changes to this privacy statement This privacy statement will be amended as necessary to communicate changes to our services that are relevant to data protection, for instance, when new services are launched or to meet current legal requirements. m. Contacting our services You can contact us by written request (Euro-Sprinters NV, Egide Walschaertsstraat 1, BE 2800 Mechelen, Belgium), or by using the contact form on our website. n. Direct Marketing The user has the right to object free of charge to any processing of his or her personal data for the purpose of direct marketing. o. Cookies During a visit to the site so-called cookies may automatically be placed on the hard disk of your computer. This information helps us to better tailor the website to the wishes and preferences of the visitors. We use this information to track how you use the website, to prepare reports about the website activity and to offer other services with respect to website activity and Internet use. Most Internet browsers allow you to delete cookies from your hard drive, reject cookies or to receive a warning before a cookie is installed. Refer to the instructions or help function of your Internet browser for more details. p. Google Analytics Through our website, a cookie is placed from the U.S. company Google, as part of their ‘Analytics’ service. We use this service to track and get reports on how visitors use the website. Google may also transfer this information to third parties if Google is legally required to do so, or if third parties process the information on Google’s behalf. We have no influence on this. Language Nederlands English Français Services Express deliveries Distribution tour Prices Calculate price FAQ All questions Contact Send us an email Terms And Conditions Disclaimer © 2021 Euro-Sprinters NV Subsidiary of bpost MySprint login Chauffeur login We use cookies With your permission, we use cookies for web analysis and to improve your user experience on our website. For more information about the cookies we use and how you can manage and withdraw your consent, you can always read our Cookie policy. Cookie settings Accept cookies