Life Happens Having a problem with your product? Don't worry. Start by finding your policy and we'll get you on your way. FIND YOUR PLAN For access to features such as Make a Payment and File a Claim, we'll need to look up your plan information FIND Use Global Contract ID Instead Filing your claim is as easy as 1, 2, 3. Product Details Have your product details available Problem with Product Tell us the problem with your product Verify Your Contact Verify your contact information We'll tell you how we'll service your claim to get you up and running. Home Membership Protect every device and appliance in your home with Geek Squad Home Membership – whether you purchased it from Best Buy or not. Click here for more information, or call 1-800-433-5778. HOME FAQ CONTACT US GEEK SQUAD, the GEEK SQUAD logo and design are trademarks of BBY Solutions, Inc. © 2021 BBY Solutions, Inc. All Rights Reserved. BEST BUY, the BEST BUY logo and the tag design are trademarks of BBY Solutions, Inc. © 2021 BBY Solutions, Inc. All Rights Reserved. Assurant Service Canada Inc. (ASCI) and American Bankers Insurance Company of Florida (ABIC) and their subsidiaries and affiliates carry on business in Canada under the name of Assurant®. Assurant Services Canada Inc. administers Geek Squad Home Membership billing and collection of service fees (where applicable) on behalf of Best Buy Canada Ltd. © 2021 ASSURANT, INC. Terms of Use Privacy Policy Legal Notice

Check Claim Status Want to check the status of your claim? Just enter your Incident or Claim Number and Postal Code below, and you're good to go. Wireless/In-Home Claims REVIEW DETAILS Carry-In Claim For Status Updates on repairs for items that were brought in directly to a Retail location, please visit our Repair Status site. You will need your Work Order # to access your Status information. CHECK NOW HOME FAQ CONTACT US GEEK SQUAD, the GEEK SQUAD logo and design are trademarks of BBY Solutions, Inc. © 2021 BBY Solutions, Inc. All Rights Reserved. BEST BUY, the BEST BUY logo and the tag design are trademarks of BBY Solutions, Inc. © 2021 BBY Solutions, Inc. All Rights Reserved. Assurant Service Canada Inc. (ASCI) and American Bankers Insurance Company of Florida (ABIC) and their subsidiaries and affiliates carry on business in Canada under the name of Assurant®. Assurant Services Canada Inc. administers Geek Squad Home Membership billing and collection of service fees (where applicable) on behalf of Best Buy Canada Ltd. © 2021 ASSURANT, INC. Terms of Use Privacy Policy Legal Notice