This site uses cookies Hearing Solutions Find Hearing Center Product Support About Us Blog Professional Center Sonic Remote Fitting Visit your hearing care professional online over your phone or tablet With the Sonic SoundLink Connect app, you can now have online appointments and Remote Fitting sessions with your hearing care professional from home or from another location of your choice. Experience multiple benefits with Sonic Remote Fitting Stay at home for follow-up consultations and counseling with your hearing care professional. Get your hearing aids adjusted remotely. Test new hearing aid settings in real time. Save time by not traveling to your hearing care professional. Easy for you and your hearing care professional to keep in touch Join the online appointment with your hearing care professional over the Sonic SoundLink Connect app. Together, you can benefit from the following Remote Fitting functionalities: Hearing aid fine-tuning Your hearing care professional can adjust your hearing aids online in real time. Video calls Set up a video call to have face-to-face conversations with your hearing care professional. Phone calls Talk to your hearing care professional without the camera turned on, if you prefer. Chat Box Use the chat function to exchange short text messages. Start Sonic Remote Fitting now Download the Sonic SoundLink Connect app and you are only a few steps away from your first Remote Fitting session with your hearing care professional. Step 1: Create an account and sign in Step 2: Connect to your Sonic hearing aids Step 3: Connect to your hearing care professional Download the Sonic SoundLink Connect app Sonic SoundLink Connect app can be used on the iPhone®, iPad®, Android™ SEE ALL COMPATIBLE DEVICES Do you need any help with getting ready for your Remote Fitting appointment? Get support with preparing for your appointment, see troubleshooting tips, and read frequently asked questions. You can also download the instructions for use. Preparation and setup System requirements Pairing your iPhone or iPad with your hearing aid(s) Installing the app Setting up an account GO TO SECTION Starting your appointment Before you get started Important things to remember during the appointment Starting your first appointment Connecting your Android with your hearing aid(s) in the app GO TO SECTION Troubleshooting GO TO SECTION Frequently Asked Questions (FAQs) GO TO SECTION Preparation and setup System requirements – What do you need for Sonic SoundLink Connect App? Pairing your iPhone or iPad with your hearing aid(s) Installing Sonic SoundLink Connect App for iPhone or iPad Installing Sonic SoundLink Connect App for Android Setting up an account - iPhone or iPad Setting up an account - Android Starting your appointment Before you get started Important things to remember during the appointment Starting your first appointment - iPhone or iPad Starting your first appointment - Android Troubleshooting Connection issues The hearing aid(s) are not detected by the app I can only see myself, there is no video stream from my hearing care professional The appointment suddenly ended without mutual agreement with the hearing care professional The hearing aid(s) do not work after a lost connection to my hearing care professional during an appointment Frequently Asked Questions (FAQs) What if I receive a phone call during my Remote Fitting appointment? What if my Internet connection suddenly stops working? During my appointment, I left the app and then returned to it. Does this have any impact? I am having technical difficulties e.g. the video stream is unstable If you don't find the information you are looking for, reach out to your Hearing Care Professional. FIND A HEARING CENTER Home > Product Support > Remote Fitting Support About Sonic Sonic Blog About Us Cookie Policy Disclaimer Compatibility REACH Corporate Headquarters Sonic Innovations Inc. 2501 Cottontail Lane Somerset, NJ 08873, USA +1.888.423.7834 Monday - Friday 7:30 AM - 7:00 PM (Central) International Headquarters Sonic AG Morgenstrasse 131B 3018 Bern, Switzerland +41.31.560.2121 Monday - Friday 08:00 - 17:00 (Central European) Connect With Us FIND A HEARING CENTER CONTACT US © 2021 Sonic Innovations, Inc. All rights reserved. Sonic is part of the Demant group.