Broadband TV Calls Deals Switching is simple Broadband TV Calls I am in contract, what do I need to do? Check with your current provider when your contract is due to end. If your contract is coming to an end, you can use our handy guide to cancel and sign up to our 100% full fibre broadband. How do I cancel with my existing provider? This is the best thing we’ve heard all day. To cancel your existing provider and switch to Community Fibre, simply choose the cancellation letter from your provider here and follow the instructions. Welcome to 100% full fibre broadband. NOTE: Community Fibre cannot be held responsible if your existing provider fails to cancel your services. The cancellation of your existing services is your responsibility. Sky Talk Talk BT Virgin Media Hyperoptic How does the installation work? Our engineer will try to place the router as central as possible to maximise WiFi coverage around your home. Our free installation usually takes up to 2 hours. We arrive We cable We install We connect Will I lose service when I switch to Community Fibre? No, as we build our own network you can have your existing provider at the same time as our broadband. That way you will not be without access to the Internet. Learn more about installation What happens if I move out? Moving can be stressful enough without having to sort out new broadband too. Enter the postcode of your new address here to find out if Community Fibre is available where you’re moving to or contact our friendly Customer Service Team here. TV and Streaming Do I need an aerial? An aerial is required to watch both live and digital terrestrial channels (e.g. BBC One, BBC Two). Fear not, there is plenty of content available without the requirement for an aerial, such as HD channels and applications such as Prime Video, Rakuten and YouTube. What channels are included? We have a fabulous offer you can’t refuse. 160+ live channels including Freeview, 30+ apps, and the option to pause and record live TV! Explore TV Phone & Porting Keep your number for free It’s super easy to bring your number over. To start, enter your number here. Then your email address and your order reference number from your confirmation email and leave the rest to us. Unfortunately transferring numbers over are not as quick as our broadband speed. It takes 12 working days from the date of your installation so don't disconnect your current line until we have notified you that the port is complete. How does our home phone work? The technology Voice over Internet Protocol (voIP) enables your full fibre broadband to carry voice calls. We provide a Telephone Adapter that converts home phone signals into ones your router can understand. Cheaper calls Our fibre optic network connects your home directly to the internet, avoiding the need for expensive copper wire phone lines and infrastructure. No line rental That means you don’t need to pay for line rental, and we pass those savings on to you with cheaper calls. Find the speed & price that fits you Get London's fastest full fibre Broadband - rated #1 Internet Provider on Trustpilot 24 Months 12 Months Black Friday Offer 6 months free 200 Mbps Fibre Broadband £27 .50 /month 6 months free Download/upload a video (100 MB)* 4s Avg. download/upload: 200 Mbps FREE Linksys Tri-Band Wifi router For moderate use on multiple devices, streaming HD, browsing & downloads Check Availability Read more Black Friday Offer 6 months free 200 Mbps Fibre Broadband Avg. download/upload 200 Mbps NO line rental NO mid-contract price rises UNLIMITED data 100% full Fibre-to-the-home Free set up FREE Tri-Band MESH WiFi router £32.50/month after initial contract Check Availability Read less Black Friday Offer 6 months free 500 Mbps Fibre Broadband £37 .50 /month 6 months free Download/upload a video (100 MB)* 1.6s Avg. download/upload: 500 Mbps FREE Set up FREE Linksys Tri-Band Wifi router For heavy use on multiple devices streaming 4K, gaming & downloading Check Availability Read more Black Friday Offer 6 months free 500 Mbps Fibre Broadband Avg. download/upload 500 Mbps NO line rental NO mid-contract price rises UNLIMITED data 100% full Fibre-to-the-home Free set up FREE Tri-Band MESH WiFi router £42.50/month after initial contract Check Availability Read less 1 Gig Fibre Broadband £49 6 months free Download/upload a video (100 MB)* Avg. download/upload: 920 Mbps FREE Set up 2 FREE Linksys Tri-Band WiFi routers Large heavy use households, multiple devices streaming 4K content & gaming Check Availability Read more 1 Gig Fibre Broadband Avg. download/upload 920 Mbps NO mid-contract price rises 100% full Fibre-to-the-home Two FREE Tri-Band MESH WiFi routers £54/month after initial contract Check Availability Read less *Theoretical measures: rely on the path through the internet to the server and the server itself, being capable of supporting these speeds Need further assistance? 0808 196 6262 If you need more information, please contact our sales team who will be able to assist you. Lines are open between 9am-8pm Monday-Friday and 10am-4pm Saturdays Back to top Company Useful links Connect Community Fibre Ltd Level 3, 83 Baker Street, London W1U 6AG 0800 082 0770 © Copyright Community Fibre Ltd. All Rights Reserved We use cookies to bring you the best experience and deliver marketing based on your interests. By clicking accept or continue browsing you signify your consent to the use of these cookies. To learn more please see our Cookies Policy and Privacy Policy. Accept & Close Feedback