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Please Select... December 2021 November 2021 October 2021 September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 Older than twelve months Write your review Top Tips for Writing a Review All reviews must comply with our Review Policy Content Standards. 0 characters (200 minimum, 1,000 maximum) How likely are you to recommend this care provider to friends and family if they needed similar care or treatment? Extremely UNLIKELY Unlikely Neither Unlikely or Likely Likely Extremely LIKELY Don't know How would you rate the Care Home / Provider on the following? Please rate the relevant items Overall Standard Facilities Care / Support Cleanliness Treated with Dignity Food & Drink Staff Activities Management Safety / Security Rooms Value for Money Your Contact Details Please provide your details as we may need to contact you to verify this is a genuine review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted). Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published. First Name Last Name Email Telephone Your first name and the initial of your surname will be published alongside your review on the website (as displayed below). Our review policy is not to include the full surname of an individual leaving a review. If you prefer for just your initials to be displayed, please tick here Display Name I certify this is my genuine opinion and confirm that I am not a member of staff and do not have a professional connection with the Care Home listed above. In submitting my review, I agree to the terms and conditions on carehome.co.uk/terms. Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further info please refer to the Fraudulent Reviews section in our Review Policy. Latest Reviews 5 07 July 2020 My mum is currently staying at Westholme. During the pandemic the home went into lockdown, all the staff made the decision to isolate with all the residents putting the safety of the residents first. This is what I would call total dedication and compassion resulting in all the residents being kept safe and well and COVID free. I cannot thank them enough, they are earth angels. 4.9 03 March 2020 I have visited Westholme on many occasions during 2019 and have always found there to be a lovely genuine family atmosphere, the staff working well and showing lovely attitudes to the people they are caring for. I would recommend this establishment without hesitation, it's providing great care. 5 13 August 2019 On the passing of my long term neighbour who had no relatives, the staff were amazing. From the moment you walked in, it felt like a family home. They showed empathy, dignity and complete respect of anyone around them. They couldn't have catered for her or me any more. I am glad as her only living friend. I looked at her as a grandmother and wouldn't have wanted her to go anywhere else. Thank you, everyone. 3.4 24 July 2019 In general, my uncle was well cared for. The home is clean, his room was comfortable. The staff were kind, efficient and caring towards him. One senior carer, in particular, showed great understanding of his emotional needs and gained his trust and respect. The staff struggled to meet his physical needs as he wanted a lot of exercise, but they were unable to assist very often. Would like to have seen more activities to keep him occupied. 4.3 18 February 2019 My wife has been in over six weeks and as much as she would like to be at home, she seems quite settled. This is my first experience of a care home so I can't compare but so far everything seems to be good. Staff are great. 5 13 February 2019 My husband is staying in full-time care at Westholme, the staff and cleanliness of the home is outstanding. I'm very pleased to leave him, I have peace of mind he is in the best place. 4.6 06 December 2018 From what we see on our visits from Cornwall my sister seems happy and settled which is a big comfort to me being so far away. The staff are always caring and welcoming to us and my sister. 3.7 03 December 2018 I visit my friend once a week. In my opinion, he is being well looked after. He is being well fed and is clean and tidy. 4.7 27 November 2018 The home provides a caring environment with dedicated staff. I visit my wife every second day and have always been happy with the standard of care she receives. The staff are well managed and are kind, considerate and provide an excellent service. I consider the staff to be well trained and look after patients with dementia and hear no complaints. The accommodation is of a reasonable standard and there are several areas with large screen televisions. My wife's bedroom is comfortable with an ensuite and access to the garden. The food provided seems varied and of good quality and plenty of drinks are provided during the day. 4.9 22 November 2018 My dad is a new resident to this home. We lost my mum in March of this year and our worlds have been turned upside down. After looking after my dad solely for four months, I could not cope anymore. After a couple of attempts of finding my dad a suitable home, we found Westholme. What this home has done for my dad is amazing. The staff are so, so caring and have never given up, even when my dad was at his worst. All I can do is thank them publicly and would give them 10 stars if it was possible. 4.4 28 September 2017 Mum seems to be provided for. Attentive staff. Regular food and clean clothes and content with surroundings. Looked after and well cared for. 3.8 25 September 2017 My mother had been residing at Westholme for the past 7 years. During that time she had wonderful care from all the staff. They could not do enough for her, always treating her with kindness and dignity. My mother had a bad infection about 18 months ago. Everyone thought she wouldn't get better, including the GP. However, the staff nursed her back to health with constant care and attention. 4.2 21 September 2017 The staff made me feel so welcome when I came to look at Westholme. It felt like home and since mum has been here she has settled in so quickly getting all the care and attention she could possibly get. I look forward to visiting her. 4.8 20 September 2017 My mother has been in this home for 4 years with a diagnosis of vascular dementia and Alzheimer's. The staff have always upheld a high level of care. They have maintained her mobility and always treat her with care and respect. 3.9 19 September 2017 The best asset of the home are the staff, each and everyone. They care so much for the patients they have in their care. I visit most days and have never met with any bad temper. They are always polite and courteous often under difficult circumstances. One observation though. I feel that some of the bedrooms could do with a little updating. Perhaps a little more stimulation would be helpful. 3.9 18 September 2017 Always a good experience visiting my mother. Pleasant and friendly staff. 4.5 14 September 2017 The staff are very kind and friendly. Always find a happy atmosphere when I visit. My mother's needs are always catered for. 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