Identify yourself Create your account Subscribe to the newsletter My Cart : 0 item Validate my order HOME > CUSTOMER SERVICE > GENERAL CONDITIONS SPECIAL OFFERS PRIVACY CHARTER OUR POINTS OF SALE DELIVERY BY EMAIL MY ACCOUNT MY COMMAND ORDER ONLINE TERMS AND CONDITIONS FREQUENTLY ASKED QUESTIONS RETURNS AND REFUNDS CONSUMER INFORMATION Welcome to our French website (the " Website "). Estée Lauder Companies (ELCO) 40/48 rue Cambon 75001, Paris Société en Nom Collectif (SNC) Capital 3 465 930.00 euros 702 038 464 RCS Paris VAT number FR917020368464 E-mail: serviceclients@cs.esteelauder.fr Director of publication : Henk Van der Mark Host: ELC Online Inc. 65 Bleecker Street New York, New York 10005, USA Estée Lauder Companies (ELCO) provides you with the content and services available on this Website in accordance with these general conditions of use (hereinafter the "General Conditions"). By connecting or using the Website, you acknowledge having read, understood, and accepted, without limitation or qualification, these General Conditions and our Privacy Policy attached hereto. Please note that if you visit one of our other Estée Lauder sites, other general conditions and privacy charters are applicable on these sites and we recommend that you consult their legal notices. 1. Respect for privacy Please read our Privacy Policy, which governs your visit to the Website, so that you understand our privacy practices. 2. Product Descriptions We try to be as specific as possible when describing our products on the Website; however, to the extent permitted by law, we do not warrant that the product descriptions, colors or any other content available on the Website is completely accurate, complete, current or error-free. Regarding descriptions that could contain incorrect information, Estée Lauder undertakes to remove them from the Site or replace them with correct information as soon as possible. 3. Products, Services and Samples Any related products or services and samples that we may provide to you are intended solely for your personal use. You may not sell the products or services, or any samples you receive from us. The distribution of products, services and samples, if it takes place, is limited to the French metropolitan territory. 4. Intellectual property All content available on the Website, including but not limited to texts, graphics, logos, icons, images, audio clips, compilation of data, software and any compilation of the aforementioned elements (hereinafter, the "Content") is the property of Estée Lauder, our affiliates, business partners or licensors and is protected by copyright laws. The trademarks, logos, service marks, industrial designs and all other signs, names or symbols which may be used for commercial or industrial purposes and which appear on the Website (hereinafter, the "Trademarks") are registered trademarks. or not registered with Estée Lauder, our affiliates, licensors or business partners, in the United States of America or other countries, and are protected by copyright and copyright laws. industrial property. Subject to the provisions of paragraph 5 below relating to the limited license, neither the Website (in whole or in part), nor the Content, nor the Trademarks may be used, reproduced, duplicated, copied, sold, resold, returned accessible, modified or exploited in any other way, in whole or in part, for any purpose whatsoever, without our prior written consent. 5. Limited license We grant you a limited, revocable and non-exclusive license to access the Website for your personal use. Please note that you must not use framing techniques to send the Website or any part of it as an attached document, without our prior written consent. The limited license described in this paragraph 5 does not include the right: (i) to modify or download the Website or its Content (with the exception of browsing - "caching" - or what is necessary to view the content); (ii) to use the website or its Content for any other than personal use; (iii) create any application or other derivative works from the Website or its Content; (iv) collect information relating to user accounts on behalf of third parties; (v) to use meta tags or any other "hidden text" using our name or the Marks or to use the Marks in any way; or (iv) to use automated software, "spiders", "crawlers", You are granted a limited, revocable and non-exclusive right to create a hypertext link to the home page of the Website, solely for personal, non-collective and non-commercial use. Any site referring to the Website (i) may not copy the Content; (ii) cannot imply that we endorse this site, its services or its products; (iii) cannot distort the reality of the relationship it has with us; (iv) may not have content that could be interpreted as distasteful, obscene, shocking or controversial, and may only offer content that is lawful and intended for any audience; (v) may not present our company, products or services, in an inaccurate, misleading, derogatory, shocking or objectionable manner in any way, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without our express written consent; (vii) cannot create a link to any of the pages of the Website other than the home page. We may, at our sole discretion, ask you to remove any link to the Website and, upon receipt of our request, you must immediately remove said link. Any unauthorized use by you of the Website will result in the termination of the limited use license provided for in this paragraph 5, without prejudice to any remedy provided for by applicable law or these General Conditions. 6. Obligation and Responsibility of the User. Your account. By accessing and using this Website, you must comply with these General Conditions and the warnings and instructions for access and use contained on this Website. You must act in all circumstances in accordance with the law, customs and obligations in good faith as well as with all the diligence required by the nature of the information, statements and any content or services from which you benefit. You may not make any changes or alterations to the information, statements or any other content or services that may appear on this Website and may not in any way affect the integrity and functioning of the Website. In order to be able to use or access certain features, pages, content or services of this Website, you will need to register on the Website by providing us with the required information on the electronic registration form. The processing of your personal information by our affiliated company incorporated under American law, ELC Online Inc. ("ELC"), is subject to the provisions of the Privacy Policy. The Username and Password you choose, after being accepted by ELC, are identification elements authorizing access and use to certain sections, features, pages, content or services of the Website. . They are PERSONAL and NON-TRANSFERABLE, except as described below. ELC may, by informing you in advance, change your Username and / or Password. In such a case, the replaced Username and / or Password will cease to be valid. By registering on the Website, you agree to: (a) Provide correct information to us and keep it up to date; (b) Be responsible and maintain the confidentiality of your Username and Password and inform us as soon as possible of any eventual risk of their use by unauthorized third parties; and (c) Accept responsibility for all actions occurring under your Username and Password. If you connect and use the Website on behalf of someone other than yourself, you acknowledge that you have the ability to make this person subject to these General Conditions, and you agree to be held liable for any damages caused. by misuse of the Website resulting from such access or use. We reserve the right to refuse services, terminate accounts, remove or edit any Content on this Website, for any reason, at our sole discretion, without prior notice. Without prejudice to the other provisions of these General Conditions, if you breach any of the obligations provided for in these General Conditions or in our Privacy Policy, whether through negligence or willfully, you will be liable for all damages and losses. that could result for Estée Lauder. 7. Links to other websites We are not responsible for the content of Internet pages outside the Website or other sites that link to or from the Website. The links appearing on the Website are for convenience only and are not a recommendation on our part or those of our affiliated companies or our business partners for the content, product, service or supplier listed. We may, at our sole discretion, remove any links from our Website. Your connection to or from other websites is at your own risk. Subject to what is permitted by applicable law, we have no responsibility in any way to check or assess the pages of websites outside the Website, or other websites, which have a link to, or from our Website, and we are not responsible for their offerings and we assume no responsibility for the actions, content, products or services of such pages and such websites, including and without limitation their statements regarding privacy and their conditions of use. You should carefully read the general conditions and privacy charters of all pages of websites outside the Website and of other websites you visit. 8. Propositions Our policy is to decline any suggestions or ideas that we have not requested. Notwithstanding this policy of rejecting unsolicited suggestions and ideas, any questions, remarks, suggestions, ideas or other information that you share with us (hereinafter, the "Proposals") will be considered non-confidential and exclusive of any property rights. . Subject to compliance with the provisions of our Privacy Charter, by sending us or posting a Proposal, you hereby grant us a non-exclusive right, free of charge, without time limit, irrevocable, assignable and sub- licensed, to use, reproduce, modify, adapt, publish, sell, transmit, translate, create any application from any Proposal, distribute and display any Proposal in any form, by any media or technological medium whatsoever, currently known or developed in the future, in isolation or in conjunction with other applications. You also acknowledge that your Proposal may not be returned to you and that we may use your Proposal for any purpose, including and without limitation, for the development, manufacture, distribution and marketing of products. If you make a Proposal, you warrant that you own or in any way control the rights relating to your Proposal. In addition, you warrant that such Proposal does not constitute or contain virus-carrying software, sales canvassing, chain letter or = U + 002d "the snowball", mailing or mass mail ( "mass mailings") or any form of "spam". You are not permitted to use a false e-mail address, to impersonate any person or entity or to mislead us in any way as to the origin of the Proposal. . You agree to indemnify us for any claim arising from or relating to any rights in any of your Proposals. 9. Guarantees; Limitation of Liability BY PLACING THIS WEBSITE ONLINE, ESTEE LAUDER DOES NOT ENTER INTO ANY COMMERCIAL TRANSACTION (E-COMMERCE) WITH THE USER. THE WEBSITE IS PRESENTED "AS IS". WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, IN CONNECTION WITH THE TERMS AND CONDITIONS OR THE WEBSITE, INCLUDING, IN PARTICULAR, WARRANTIES OF MERCHANTABILITY, GENERAL COMPLIANCE, INCLUDING NO -INFRINGEMENT OF INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS, OR COMPLIANCE FOR A PARTICULAR PURPOSE, UNLESS SUCH WARRANTIES CAN LEGALLY BE EXCLUDED. YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE ON ANY LEGAL BASIS WHATSOEVER (a) FOR ANY INTERRUPTION OF BUSINESS; (b) ANY DELAYS OR INTERRUPTIONS IN ACCESSING THE WEBSITE; (c) ANY FAILURE OF DELIVERY, ERROROUS DELIVERY, DIVERSION, DESTRUCTION OR OTHER CHANGES TO DATA; (d) ANY LOSS OR DAMAGE OF ANY KIND RESULTING FROM THE PRESENCE OR USE OF LINKS ON THE WEBSITE TO OTHER WEBSITES; (e) ANY COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS THAT MAY OCCUR DURING YOUR USE OF THE WEBSITE, INCLUDING HYPERTEXT LINKS TO OR FROM OTHER WEBSITES; (f) ANY OBLIGATION TO MANAGE OR MONITOR THE INFORMATION, FURTHER, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, EXCEPTIONAL, RICOCHET, OR ANY OTHER KIND (INCLUDING LACK OF EARNINGS) RELATED TO THE WEBSITE, ON ANY LEGAL BASIS. EITHER, EVEN IF WE ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED 100,000 US DOLLARS (OR AN EQUIVALENT AMOUNT IN EUROS, IF APPROPRIATE). UNDER THE ASSUMPTION THAT THE LAWS OF SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF ITS LIABILITY FOR EXCEPTIONAL DAMAGES OR BY RICOCHET, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM PROVIDED FOR BY SUCH LAWS. 10. Compensation You agree to bear, indemnify and hold us free from all losses, damages or costs, including reasonable legal advisory fees incurred in connection with any claim, action or demand by third parties arising out of your use of the Website. You also agree to indemnify us for all losses, damages or costs, including reasonable legal fees, resulting from your use of automated software, ("spiders" or "crawlers") or similar instruments of extraction and collection of information or any other act that places an excessive load on our infrastructure. 11. Disputes With regard to any dispute concerning the Website, your rights and obligations and all actions provided for in these General Conditions are subject to the laws of the United States of America and the State of New York, as if the General Conditions were a contract entirely concluded and performed in New York, subject to the application of mandatory foreign legal provisions. To the extent that applicable law permits, any dispute relating in any way whatsoever to your visit to the Website will be subject to confidential arbitration proceedings in London, unless you have violated or threatened to violate in any way whether it is our industrial and intellectual property rights, in which case we may ask any competent court for the pronouncement of any measure of urgency (“injunctive relief”) or any other appropriate measure, and you agree to submit to the exclusive jurisdiction of these jurisdictions. Arbitration under this Agreement will be conducted under the then applicable rules of the International Chamber of Commerce. The arbitration award will be binding on the parties and will be subject to exequatur before any competent court. To the extent that applicable law permits, no arbitration proceeding provided for in this Agreement may be joined to any other arbitration proceeding involving one of the parties to this Agreement, whether by collective action in arbitration. ("Class arbitration") or in any other way. arbitration under this Agreement will be conducted under the then applicable rules of the International Chamber of Commerce. The arbitration award will be binding on the parties and will be subject to exequatur before any competent court. To the extent that applicable law permits, no arbitration proceeding provided for in this Agreement may be joined to any other arbitration proceeding involving one of the parties to this Agreement, whether by collective action in arbitration. ("Class arbitration") or in any other way. arbitration under this Agreement will be conducted under the then applicable rules of the International Chamber of Commerce. The arbitration award will be binding on the parties and will be subject to exequatur before any competent court. To the extent that applicable law permits, no arbitration proceeding provided for in this Agreement may be joined to any other arbitration proceeding involving one of the parties to this Agreement, whether by collective action in arbitration. ("Class arbitration") or in any other way. In the event that an arbitration procedure is not permitted under applicable law, any dispute relating to your visit to our Website will be submitted to French courts, without prejudice to applicable law, any applicable provisions of this article 11, and in any event of our right to ask any competent court for the pronouncement of any emergency measure ("injunctive relief") or any other appropriate measure, if you have violated or threatened to violate in any way whether it is our industrial and intellectual property rights and you agree to submit to the exclusive jurisdiction of these jurisdictions. 12. General You acknowledge and agree that these General Conditions, as well as the Privacy Policy, constitute the sole and entire agreement between us relating to your use of the Website, which cancels and replaces all previous proposals, agreements or other exchanges. . We reserve the right to change the General Conditions by announcing these changes and posting them on the Website. All changes come into effect immediately upon posting to the Website and the fact that you continue to use the Website implies that you fully accept the new General Conditions. We may, with or without notice, terminate any of the rights granted by these General Conditions, to the extent that applicable law permits. You must immediately comply with any termination or other notice, in particular, where applicable, by ceasing all use of the Website. None of the provisions of these General Conditions can create a relationship of mandate, association ("partnership") or any other form of joint enterprise between us. The absence of a complaint on our part concerning the execution of one of the provisions of these General Conditions cannot prevent us, subsequently, from claiming at any time the execution of such a provision, and the fact that we waive the right to invoke the non-performance of a provision of these General Conditions will not constitute, and cannot be interpreted as, a waiver of the non-executed provision. In the event that the one of the provisions of these General Conditions would be null or unenforceable according to the applicable law or a court decision, such nullity or unenforceability cannot render these General Conditions null or unenforceable as a whole. We will modify or replace the void or unenforceable provision with another valid and enforceable provision which, to the extent possible, will be consistent with our original objectives and intentions as expressed in the original provision. If you have any questions relating to these General Conditions, please contact us using our form , specifying the subject "About the Estée Lauder site". © Estée Lauder Inc. All worldwide rights reserved. Customer service Write us Our points of sale Recruitment The Estée Lauder company Receive the beauty newsletter © Estee Lauder Inc. All worldwide rights reserved Privacy Charter Terms and conditions Sitemap Select a Country Australia Austria Canada China France Germany Hong Kong India Italy Japan Korea Malaysia Middle East Netherlands Poland Russia Singapore South Africa Spain Taiwan Thailand United Kingdom United States