Retailers Individuals Our Products and Services About Us News Contact Us Warranty solutions that make car ownership easier and safer Localization.Xliff.OM.Core.StandaloneCode Read more about our various warranties We have managed warranties for more than 500,000 vehicles in the Nordic region. The company AB Svensk Bilgaranti was founded in Mölndal in 1999 by CEO Lars Hansson, with the aim of becoming the leading supplier of warranties for the motor trade. Right from the start, the company has experienced extremely strong organic growth. Having managed more than 500,000 vehicle warranties, we have achieved Lars Hansson’s initial aim, but we are continuing to expand in the Nordic market with an even wider range of services directed at the automotive industry. We make car ownership easier and safer! Fragus Group is the leading supplier of warranty services for the automotive industry in the Nordic region. This gives you, as the car buyer, a number of clear benefits: The warranty covers the majority of the most expensive repairs, which results in lower overall costs during the time you own your car. Nice and easy! No deductibles! Our professional staff are car specialists who use their extensive experience to help you. We always handle warranty matters quickly, and you will normally receive an answer within one hour. If your claim is approved, the damage or defect will be repaired by your closest authorised workshop. Cars with Fragus GOSafe warranties are quality-assured and undergo extensive testing before delivery. “Our cars are quality-assured and delivered with at least a 12-month warranty” That sounds great but when bad luck strikes, it puts your brand to the test. And ours. Today, it is standard procedure to offer your customers some form of warranty when they buy a used car. But how efficiently are these warranties managed in the event that the customer needs to make a claim? The last thing that a customer wants is to be unsure about what their warranty covers, who should be contacted, who can repair the car and how long that will take. And the last thing you want is to spend time on something that is the responsibility of the warranty provider. After more than 20 years as the leading supplier of warranties to the Nordic automotive industry, we know how to satisfy both our retailers and their customers. Our warranties are designed to assist the customers’ decision-making process and encourage loyalty to both the retailer’s dealership and aftermarket throughout the entire warranty period by creating security and goodwill. Our professional staff are on hand to help you submit a claim! The last thing that your customer wants is to be unsure about what their warranty covers, who should be contacted, who can repair the car and how long that will take. Get in touch and we will be more than happy to help you! PROFESSIONAL STAFF RECEIVE YOUR CLAIM The customer is connected directly to an experienced and knowledgeable claims assessor who receives the claim and helps identify the problem RESPONSE WITHIN 1 HOUR The same claims assessor will get back to the customer within a maximum of 1 hour with a response about whether the claim is covered by the warranty. If the claim has been approved, they will also inform you of the response decided upon. IN THE RIGHT HANDS If the claim is approved, we prioritise repairs being performed by authorised partners and with consideration of the customer’s geographical location. Do you want us to contact you? Who do you want to be contacted by? * Choose from the dropdown below Sales Claims assessors Name * Email/phone number * When do you want to be contacted? Choose an area of interest inkl JustGO Contract management GOSage Warranties InfoGo Information online Become a reseller Complaint Other Confirm * Questions and Answers Do you have any questions about our warranties, car servicing requirements, what to do if damage occurs while you’re abroad or how to make a claim? We’ve compiled a list of our most frequently asked questions and their answers. To Frequently Asked Questions Fragus Group Head Office Alfagatan 10, 431 49 MölndalSweden +46 31 27 70 40 info@fragus.se It’s our duty to care. We know that fostering good relationships with each other, with our customers, and within society helps us to grow and makes us feel good. © Fragus Group 2021