Company Solutions Resources Careers We’re hiring! Contact us Our Partner Survey Imagine your revenue cycle management partner listened and responded to feedback you provided, and then implemented direct action to improve your customer experience. Customer experience is a catalyst of transformation. It directly impacts culture, strategy, structure and all parts of a business. Christine Crandell Business Leader and Forbes Contributor Here’s what we heard. We take our customer feedback seriously and will always be upfront—you may be surprised to see our detractors’ comments represented, but this is how we are able to improve our processes. Previous PROMOTERS: SCORE 9 OR 10 “The support we receive with MediRevv being first line customer service support is of the utmost beneficial to our team. They have a collaborative atmosphere and we consistently talk about how to improve and take collections and patient calls to the next level. They have valuable resources to be able to tape calls and do advanced searches based on words or phrases to assist with questions or concerns that may arise. I highly recommend.” Director of Business Office, Revenue Cycle Solutions PROMOTERS: SCORE 9 OR 10 “Prompt and thorough response and they are very professional and wonderful to work with.” Director, Physician Billing Office PASSIVES: SCORE 7 OR 8 “I struggle to give the highest possible score to anyone. However, my experience thus far with MediRevv has exceeded my expectations which have been set based on similar experiences with other like vendors.” Executive Director, Physician Patient Financial Services Next Your feedback really matters to us. MediRevv views our customer relationships as true partnerships and places high strategic value on the great things that happen when honesty and candor prevail. Our philosophy for administering our Partner Survey to our customers is centered on giving our partners a platform to quickly and easily provide feedback on how well MediRevv is meeting their needs. It’s a snapshot in time and based on what is top of mind for our customers. Our key opportunity was to improve our insurance hospital billing follow-up processes. Here are a few of our results Meet your revenue cycle goals starting today. Whether you just have a few questions or need some serious help, we’re right beside you, ready to solve, resolve and wow. Get started now COMPANY About Us Why MediRevv Our Culture Leadership Team Best in KLAS Careers SOLUTIONS End-to-End RCM Patient Pay Early Out Revenue Cycle Consulting Insurance A/R Follow Up A/R Wind Down Coding Services RESOURCES Thought Leadership Client Stories Press Room GET IN TOUCH contactus@medirevv.com Copyright © 2021 MediRevv, a Tegria company. All rights reserved.