NEWS 08/29/2013 600,000 clients More ... SERVICES Service of Emergency Commissioners OSAGO settlement service Telephone counseling service Bureau of Independent Automotive Expertise Advanced service / personalized service Insurance broker Special services for insurance companies © 2015 Assistance Group "Delta" 105064, Moscow, st. Earthen shaft, house 38/40, p. 5 Tel / fax: +7 495 937-17-22 E-mail: sodeystvie@gruppadelta.ru

Services Products for car owners Products for insurance companies Telephone counseling service The operator service of the Delta Group is an operational subdivision of the company operating around the clock. Call center experts provide urgent legal assistance to clients who find themselves in difficult situations (road accidents and other insured events). For example, to a client who has had an accident, the operator will give detailed instructions on how to behave in this situation, will tell you how to properly draw up documents for the traffic police and the insurance company. The operator also performs the functions of a dispatcher: depending on the circumstances and wishes of the client, he sends an emergency commissioner to the accident scene, helps to call the traffic police officers. Finds out from the policyholder whether his car is on the move and, if necessary, calls a tow truck. It is the call-center expert who interacts with the dispatcher of the insurance company: exchanges information with him about the accident and makes the initial registration of the insured event in the dispatching service of the IC. The activities of the operator service of the "Delta" assistance group are supported by an audio control system. This allows you to significantly improve the quality of the services provided: information is not lost, all data is easily renewed, information flows are absolutely transparent. The Delta Assistance Group also provides the following services: Service of Emergency Commissioners Bureau of Independent Automotive Expertise and Damage Assessment Advanced service / personalized service Insurance broker Special services for UK OSAGO settlement service © 2015 Assistance Group "Delta" Tel / fax: +7 495 937-17-22 E-mail: sodeystvie@gruppadelta.ru