1-866-403-9630 sales@protossecurity.com Home Why Protos Mobile App Vendor Portal Client Portal News Contact Us True Transparency…Finally Protos Security is more than just another guard company. Yes, we place guards nationwide, but it is the underlying technology that unifies the entire experience. Our technology allows our clients to use our Client Portal App to get real-time information to view what is happening on the ground nationwide. In addition, the app delivers daily summaries, reports & statistics, and incident alerts via push notifications. It’s time to guard better with Protos. Protos Client Portal App Never before have teams of LP managers had the opportunity to observe and receive real-time information from guards posted nationwide. This app is now available for Apple iOS and Android devices as a free benefit to all active Protos Clients. Guard Program Dashboard The dashboard is a simple overview showing the current status of your program including tardies and incidents. Live Status Map With a single glance you can see the status of your nationwide guard program. Where guards are on duty and off. Additionally, if they are late, you’ll know that too. Daily Summary Keeping track of temporary and emergency assignments is easy with our daily summary. Incident Reporting Are you tired of learning about an incident long after it happens? Now you will get the incident within minutes of the guard’s phone call. We even record the audio and deliver it to you. Do you have a plan for incident reporting? The feedback process has been broken for too long. LP managers feel detached from the guard force and don’t know what is happening. Protos technology has solved the problem and the Client Portal App takes it to the next level. Incident Observed After an incident has occurred, the guard calls in to our automated IVR phone system. The officer simply describes what occurred. Dispatch Protos dispatchers act immediately to transcribe the call and push out the written report and audio to the the Client Portal app and preconfigured communication paths for your company. Notification Our clients are notified within minutes of an incident, and even get the audio from the guard and caller ID for a quick callback if needed. Follow-Up The report can be forward to anyone who needs to be alerted simply by using the contact list already in your phone. All Protos clients additionally receive a weekly incident summary report. Hear It In Their Own Words Incidents witnessed by security officers can be a serious matter. Now you can hear the first person account of what happened to better understand the situation. In addition, we include the caller ID information captured at the time of the call in case you need to quickly reach out to the officer for more information. Guard Incident Report Call by Officer Jones http://localhost:8888/protos/wp-content/uploads/2014/08/incident-report-call1.mp3 App Support Request: If you have an issue that requires attention please contact us at 866-403-9630 or fill out the form below and the Protos team will contact you soon. Support Form If you are experiencing trouble with the app, please let us know. Support First Name Last Name Company Name (If Applicable) Email Address Phone Number Mobile Platform Android Apple Device Information (Tablet, Phone etc...) Request Details Prove you are human and fight SPAM * − 1 = 4 Facebook Designed by Elegant Themes | Powered by WordPress