Contact atmiraclub Look for: Look for CUSTOMER CENTRICITY TRANSFORMATION A CUSTOMER CENTRIC LIGHT Linkedin Youtube Twitter Instagram INTERACTION LIGHT SOLUTIONS FOR A HYPERCONNECTED CUSTOMER We are in the age of the customer and the digital society has made available to the user a universe of product and service proposals within the reach of a single click. This has enabled consumers to interact with organizations in real time through multiple channels, which implies that customer engagement, in a hyper-competitive and hyper-connected environment, becomes a strategy in itself on the to swing the growth and sustainability of the business. STRATEGY Evolucionamos ecosistemas de Customer Engagement con soluciones que buscan equilibrio táctico vs estratégico (Think Big Start Small) y escenarios de migración vs implantación vs transformación. IMPLEMENTACIÓN Construimos soluciones core escalables que se adecúan a los limites técnicos bajo un diseño de experiencia orientado a objetivos. INTEGRACIÓN Alineamos la integración de datos y procesos y optimizamos la integración con terceros velando por la calidad de los datos del cliente. ADOPCIÓN Implementamos soluciones centradas en el usuario, estando presentes en la gestión del cambio y en sus procesos (Learning by Doing). EVOLUCIÓN Contamos con modelos de referencia para evolucionar soluciones Customer Engagement, monitorizando la adopción, impulsando la demanda, y asegurando la escalabilidad. CUSTOMER EXPERIENCE CHALLENGES DRIVEN GROWTH KNOWLEDGE & ANALYTICS DRIVEN CUSTOMER GA & GMT METRICS SMARTER CUSTOMERS CUSTOMER DATA DRIVEN GROWTH CUSTOMER CENTRIC OMNICHANNEL INTERACTION HIPERCONECTIVITY SELF SERVICE DIGITAL CUSTOMER OPERATIONS PROCESS DIGITALIZATION BOTS CHANNEL CX BUSINESS TRANSFORMATION STRATEGY BY DESIGNT TALENT & CULTURE NEW PRODUCTS & SERVICES SOLUCIONES PARA UN CUSTOMER ENGAGEMENT EN REAL TIME Desarrollamos soluciones que posibilitan la interacción con las organizaciones en tiempo real a través de múltiples canales. Esto impulsa el crecimiento y la sostenibilidad del negocio en un entorno hiper competitivo e hiper conectado. Implantamos plataformas end-to-end de customer engagement con soluciones new generation y ayudamos a transformar organizaciones con un nuevo Mindset 360º. NEW PLATFORMS END-TO-END CUSTOMER CENTRIC CULTURE MORE THAN CRM SEAMLESS EXPERIENCE ACROSS CHANNELS REINVENT BUSINESS PROCESSES GOVERNANCE & EVOLUTION CONTACTO Calle de Santiago de Compostela 94, 28035 Madrid Teléfono: +34 914 47 18 47 E-mail: marketing@atmira.com Horario: Lunes - Jueves 8:00 - 20:00 Viernes 8:00 - 15:00 Job Offer Form Find us in: Links Business Agility Sustainable business Open cloud Data Driven Growth Customer Centricity Digital Client Risk Management Sirec | If I recover Banking Insurance Real estate The club Blog NEWS Study: Technological humanization for “figitalization” in Collection November 18, 2021 TECHNOLOGICAL CONVERGENCE: The Big Bang of Fintech Insurtech June 20, 2018 © 2020 atmira - All rights reserved Security policy Privacy Policy Legal information Cookies policy myatmira At Atmira we use our own and third-party, session and persistent cookies, in order to (i) improve the functioning and performance of the website, as well as to allow certain functionalities through the use of technical and personalization cookies; (ii) analyze the traffic and use of the website and evaluate user navigation, understand and determine the areas of greatest interest based on the number of visits, the viewing time or other statistical and aggregated parameters; and (iii) manage the advertising spaces on our website and the own advertising to be displayed on other websites, according to those aspects that we consider to be of interest to you according to your browsing through our content. You can configure or reject all cookies through our configurator through "Privacy preferences" or accept them all by pressing the "I agree" button. If you want more information about the cookies we use, go to our cookie policy . Privacy preferences I agree