Go to... Home/Contact us Contact us If you think you have unclaimed monies in a bank or building society account: Please contact the bank or building society concerned or click on the link to mylostaccount below to find out more. FIND OUT MORE Reclaim Fund Ltd Registered number: 07344884 Registered office: 3rd Floor 11-12 St. James’s Square London SW1Y 4LB reclaimfund@reclaimfund.co.uk Reclaim Fund Ltd is authorised and regulated by the Financial Conduct Authority (No. 536551) and subscribes to the Financial Ombudsman Service. How to make a complaint: Any complaint regarding the handling of your reunification with a dormant account must be directed to the Bank or Building Society holding the dormant account, please contact them directly. If you want to complain about the Reclaim Fund Ltd’s activities or would like further details of our complaints process please contact us by writing to: Reclaim Fund Ltd Emperor Court Emperor Way Crewe CW1 6BD reclaimfund@reclaimfund.co.uk 01270 660355 If for any reason you’re not happy with our decision regarding your complaint, you can ask the Financial Ombudsman Service to look into your complaint for you. Contact the Financial Ombudsman Service at: 0800 0234567 (free from fixed & mobiles) lines. www.financial-ombudsman.org.uk Financial Ombudsman Service Exchange Tower London E14 9SR Press enquiries, please contact reclaimfund@reclaimfund.co.uk 01270 660355 Useful links GOV.UK - The Dormant Accounts Scheme My Lost Account The National Lottery Community Fund Funding Recipients Financial Ombudsman Participant Portal Keep In Touch Authorised and regulated Cookies Freedom of Information Privacy Policy Security Slavery & Human Trafficking Statement Terms and conditions ©2016-2021 Reclaim Fund Ltd.