Toggle visibility of emergency numbers Smell gas? 0800 111 999 Day or night Non-emergency calls 0800 389 8000 Customer service Close COVID-19 update. Our priority is to keep you safe, warm and connected. We use cookies to give you the best possible online experience, ensuring our websites are reliable and secure. You can allow all cookies or manage what we use them for. You can find out more on our cookie policy page. settings Accessibility tools Twitter, opens in new window Facebook, opens in new window Linkedin, opens in new window News & Media Careers Suppliers Contact us Emergencies Connections In your area Future of gas Help & advice About us Your gas network We bring gas to 11 million homes and businesses throughout the North West, West Midlands, East Midlands, South Yorkshire, East of England and North London. We're committed to keeping you safe and warm. Who we are Smell gas? Call 0800 111 999 * What else should you do? Welcome to Cadent We are the UK’s largest gas distribution network. We manage a network of more than 80,000 miles of pipes, most of them underground, which transport gas to 11 million customers. When you need to connect or disconnect to a gas supply or alter the position of your existing meters or gas pipes, we’re also here to help. Services for your home New connections If you need gas connecting to your home, we can connect you to our gas network. New connections Disconnections If you don't need gas at your home anymore, we can disconnect the gas supply. Disconnections Alterations If you are renovating or extending a property you may need to change the position of the meter and gas pipes. Alterations Coronavirus update The safety of our customers and employees is our number one priority. During this difficult time for the UK, we are doing all we can to ensure that all our customers, especially those in vulnerable situations, continue to receive the services they need. More about Coronavirus Dedicated to keeping you safe and warm We put our customers at the heart of everything we do. We are committed to doing the right thing and we work hard to ensure our customers and their loved one’s safety by offering a number of free services to keep you safe, warm and independent in your own home. More about supporting our customers Future of gas To tackle climate change, the government has set a target to have net zero carbon emissions by 2050. This means we can no longer burn natural gas in our homes and businesses. We are exploring solutions for the use of low carbon gases in our Future of Gas programme. Learn more about our Future of Gas programme Working near our pipes? If you’re thinking about digging near our pipes or equipment, get in touch before you start so we can help you dig safely. More on digging safely Latest news Hydrogen UK Blog: Angela Needle Hydrogen UK Blog: Angela Needle Nov 2021 View all news Do you have a question? In an emergency Your gas supply Digging safely Getting in touch Working in the road Affected by our work? Connections View all FAQs Committed to a better future Over the next 5 years Cadent Foundation will be awarding £20+ million of grants to charities and community groups to support projects that make a positive and lasting difference. Smell gas? Call 0800 111 999* What else should you do? Suspect carbon monoxide? Call 0800 111 999* What else should you do? English not your first language? 简体中文 Polski ਪੰਜਾਬੀ Türkçe اردو Soomaali বাংলা Connect with us Twitter, opens in new window Facebook, opens in new window Linkedin, opens in new window Contact us * All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances. Modern Slavery Statement Sitemap Cookie policy Privacy policy Environmental information regulations Document library Terms & conditions Accessibility Cadent Gas Ltd © 2021 We use cookies to give you the best possible online experience, ensuring our websites are reliable and secure. You can allow all cookies or manage what we use them for. You can find out more on our cookie policy page.