Patient Account Estimate MISSION STATEMENT The mission of Putnam County Memorial Hospital is to provide a responsive healing environment for patients and their families, and to improve the quality of life for all members of our community. VISION To be a provider of high quality patient focused health care that is readily accessible, cost effective and meets the needs of the communities we serve. We believe that Putnam County Memorial Hospital has a responsibility to: Ensure access to superior quality integrated health care for our community and expand access for underserved populations within the community. PHILOSOPHY Putnam County Memorial Hospital is committed to service excellence and continuous performance improvement. As a community health care services provider, we remain attentive to the health and well-being of those we serve. ------------------------------------------------------------------------------------------------ NOTICE OF DATA BREACH Putnam County Memorial Hospital (the “Hospital”) values its relationships with patients and respects the privacy of their information, which is why, as a precautionary measure, it is publishing this notice about a data security incident that involved personal information. WHAT HAPPENED? On Sunday, July 18, 2021, the Hospital discovered that it was the victim of a ransomware attack and some of its computer systems were compromised and encrypted. A forensic investigation determined that sometime between July 16 and July 18, an unauthorized third party gained access to portions of the Hospital’s computer system and deployed various network reconnaissance and ransomware tools to gain access to portions of the system and render them inaccessible to the Hospital. We have since regained access to the information and systems. WHAT INFORMATION WAS INVOLVED? Subsequent analysis of the incident indicates that the data accessed by the unauthorized third party included, for some patients and employees, personal information such as names, addresses, and social security numbers, and personal health information such as physician patient assessments and records, patient authorizations, and lab and radiology reports. Out of an abundance of caution, an individual notice has been mailed to all persons who have been patients or employees of the hospital since May of 2013, in addition to this notice being published here. To the Hospital’s knowledge, the data accessed did not include any credit card or financial account information. WHAT THE HOSPITAL IS DOING? The Hospital values privacy and deeply regrets that this incident occurred. The Hospital has conducted a review of the potentially affected records and computer system, which review is ongoing. The Hospital will notify affected individuals if there are any significant developments. The Hospital has implemented additional security measures designed to prevent a recurrence of such an attack and to protect the privacy of patients and employees. The Hospital has also secured the services of Kroll Inc. to offer free identity monitoring to any affected individual for one year. Kroll Inc. is a global leader in risk mitigation and response, and their team has extensive experience helping people who have sustained an unintentional exposure of confidential data. The available identity monitoring services include Credit Monitoring, Web Watcher, Public Persona, Quick Cash Scan, $1 Million Identity Fraud Loss Reimbursement, Fraud Consultation, and Identity Theft Restoration. Contact the Hospital to learn more. FOR MORE INFORMATION If you have questions, please call 1-855-565-1824, Monday through Friday from 8:00 a.m. to 5:30 p.m. Central Time. Copyright © 2013 Putnam County Hospital, All Rights Reserved. Click the following to view the documents. Privacy Policy Corporate Compliance Policy Public Policy