ABOUT US CAREERS CONTACT & SUPPORT PROGRAMS POLICY PUBLICATIONS SERVICES TRAINING EVENTS PRESSROOM You & IATA My Account Home Training About Frequently Asked Questions (FAQ) TRAINING Courses & Diplomas Subject Areas Delivery Methods Exams Training Partners Certifications About ACCET Accreditation Frequently Asked Questions (FAQ) Training Terms and Conditions Contact IATA Training Frequently Asked Questions WATCH OUR 'HOW TO' VIDEOS Your Training Account and Profile Select your course delivery method to find information about our training products: Classroom Training Virtual Classroom Training Self-study Learning Diploma Programs In-house Training Other information: Training Terms and Conditions Taxation on our training products Training Policies If you cannot find the answer to your question here, please contact us. IATA courses How do I register for a course? Do IATA courses have prerequisites? How will I know if I am prepared to register? How will my grade be calculated? Does IATA have a moral code or ethical policy? Course Prices How can I determine which course price I should pay? Can I get a discount? Course Certificates Do any IATA courses provide accreditation? I have lost my Certificate or Diploma. Can I request a duplicate? How can I check if my Certificate is genuine? Will I have to repeat a course I failed to receive an IATA Certificate? When will I receive my Certificate? Customer feedback How can I contact the IATA Training team? How can I make a complaint? What should I do if I see that IATA course material is being used in breech of copyright? Need Help? Contact us Related Links Do you need help logging into your Training account? Do you want to know how to set up for your exam? Watch our How to videos Our mission is to represent, lead and serve the airline industry Airlines magazine www.airlines.iata.org Aviation benefits beyond borders www.aviationbenefits.org © International Air Transport Association (IATA) 2021. All rights reserved. Anti-slavery statement Privacy Legal We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information. YES, GOT IT