Accessibility Sitemap Contact us Listen Text size Home > Jobs Jobs Download as PDF RSS Feed Last Modified July 10, 2014 Share this page Click on a link below to find out more about the benefits of working for us here at Blackpool Coastal Housing and details on any vacancies. Contact Us BCH Benefits Apprenticeships Current Vacancies Back to top Choose another section About Us Customers Jobs Self Service Portal Home Jobs Contact Us BCH Benefits Apprenticeships Current Vacancies Social Networks Join us on facebook Follow us on twitter © 2014 BCH Privacy policy Disclaimer H elp | A-Z search Powered by Contensis

Accessibility Sitemap Contact us Listen Text size Home > News > 2014 > November Rents Statements - We want your views! Download as PDF RSS Feed Last Modified November 03, 2014 Share this page BCH is always looking at ways to provide a value for money service to our customers - and as a way of saving money we are reviewing the amount of information the Rents Team send out customers in the post. We currently send all those with a Blackpool Council tenancy four Rent Statements and four Rent Newsletters each year and with the cost of printing and postage, this can add up to an annual spend of over £8,000. So what do we want to change? The main changes being proposed are: 1. One Rent Statement to be sent to all customers on an annual basis (it is likely this would be at the end of the financial year) 2. The Rent Newsletter would become part of the Viewpoint magazine - it would have its own section and contain financial information and news stories as before. Though these changes would reduce the number of statements and information you would receive by post, the following would still be in place to assist our customers. You would be able to read up to date rents information regarding changes to welfare benefits and other issues that could affect income by visiting this website. The BCH Viewpoint magazine would contain a section that would include all the same information as the Rents Newsletter has done. You would be able to view your rent statement and rent account details by accessing the 'Self Service Portal' on this website. Once registered, you can also look at other things such as repairs, transfer applications, customer feedback and tenancy information. You would be able to contact the Rents Team at any time and ask for an up-to-date copy of your rent statement. This could then be sent out in the post. We want you to give us your views! Click here to complete the short survey; it'll take you less than 2 minutes to complete!! Posted on Monday 3rd November 2014 Back to top Choose another section About Us Customers Jobs Self Service Portal Home News 2014 November Social Networks Join us on facebook Follow us on twitter © 2014 BCH Privacy policy Disclaimer H elp | A-Z search Powered by Contensis