THE ONLY PHARMACEUTICAL WHOLESALER FULLY DEDICATED TO SECONDARY CARE Largest independent pharmaceutical distributor The unique demands of hospital pharmacies and out-patient dispensaries require exemplary distribution methods that the customer instinctively trusts. Recognising this need, Mawdsleys has formed a fully focused, dedicated secondary care service. We now have multiple distribution agreements, more than twenty of which are exclusive. Many of our customers have opted for our value-added services – Enhanced Customer Care and Green Lane – which are delivering efficiency improvements across the NHS. Our partners trust and rely on our service because we know that one size doesn’t fit all and create bespoke solutions to suit individual requirements. Doing much more than is necessary gives both suppliers and customers a service they value. Why suppliers work with us What is Enhanced Customer Care? Our Enhanced Customer Care service means that a hospital is allocated a dedicated customer service representative from our first-rate team. They will not only deal with delivery and invoicing queries quickly; they will also continually scrutinise back orders, recommend replacement products where possible and advise on potential shortages and MCS information. What is Green Lane? Mawdsleys Green Lane is a service whereby we perform additional sets of accuracy checks before goods are dispatched. The result is that hospitals save time when receiving deliveries because they have the confidence to book stock in without needing to check it. Efficiency case study Mawdsleys Online Our clear and simple online platform is a one-stop solution for checking stock levels and placing and monitoring orders, as well as reviewing and amending back orders and viewing invoices, saving you time making phone calls and sending emails. Live stock levels – see live stock levels at your local depot Live contract pricing – view one price including regional or national contract price if applicable Back order management – Amend or cancel your back orders online Key product information – view PIP codes, EAN codes and manufacturers on the first search results page Enhanced product search – find products easily with our broad match search facility Account management – view and reprint your invoices and credit notes online Connecting Pharmaceutical Suppliers and Hospitals Suppliers who need to get their products to market efficiently need an experienced and pro-active distribution partner. As a full-line wholesaler we have a wealth of experience in supplying contract and non-contract products to NHS hospitals. Hundreds of CMU contracts and numerous nominations by pharmaceutical suppliers to distribute their products are testament to the quality of our service, and the fact that we go above and beyond for our supplier partners to provide them with the information they need. 60+ We distribute on behalf of more than 60 manufacturers 20+ We are the sole distributor for more than 20 manufacturers 99% of our customers were very satisfied with our Customer Service teams 99% order picking accuracy through barcode checking 99% of our customers in a recent survey were very satisfied or satisfied with our delivery reliability 100% dedicated to secondary care Find out more If you’re already a Mawdsleys customer, you’ll know we’re experts at connecting pharmaceutical suppliers and hospitals with a responsive and efficient service. With our ongoing commitment to constant improvement we look forward to strengthening our relationships throughout the 2020’s and beyond. Our Location Salford – Head Office Number Three South Langworthy Road Salford M50 2PW +44 (0)844 736 9016 customer.services@mawdsleys.co.uk Contact us Contact Us First Name* Last Name* Email* Company Enquiry CAPTCHA What goes up must come:* COMPANY About Us Latest News SERVICES Secondary Care Services Pre Wholesale Services Pharmaceutical Logistics Pharma Services POLICIES & LEGAL STATEMENTS Privacy Policy Cookie Policy Gender Pay Gap Info Modern Slavery Act Statement Mawdsleys Brooks Retirement Benefit Scheme Tax Strategy Section 172 (1) Statement CONTACT Number 3 South Langworthy Road Salford M50 2PW Mawdsleys Online 3PL Client Portal Login © Mawdsley-Brooks & Co. Ltd. Registered in the England, No. 44701. Sitemap Website & SEO by Tetraza Digital Ltd