RESERVED AREA EN IT FR Products Solutions Projects Stories About us Contact us Download Home / Our Method Our method WE FURNISH SMALL AND LARGE OFFICES WITH THE SAME PASSION AND THE SAME ENTHUSIASM BECAUSE WE LIKE TO MAKE OUR PROJECTS ALWAYS UNIQUE, CREATING A DIFFERENT STORY BASED ON CUSTOMER NEEDS OR ARCHITECTS AND INTERIOR DESIGNER’S REQUESTS. Customer request It is the first and most important phase of the project. Here we define the guidelines for the clients needs. Our sales representative will define with the customer the functionality, ergonomics, analysis of the spaces and the needs of those who will live the office. Budget evaluation After having clarified the client's needs, defining the budget will help us understand what type of product, materials and aesthetic solutions we can propose. Research & Development Based on the defined budget, we propose materials and processes that can better meet the needs of the customer while maintaining a high aesthetic and functional level. This phase is a continuous exchange of ideas with our interlocutor, to ensure that every solution is certain and feasible, both in terms of construction and in terms of economy. Project manager & Design support The customer is associated with a project manager, a single interlocutor who will facilitate every useful phase to the actual implementation of the project. This person will take care of the development and rendering of the layout and presentation of the project Technical development Our technical department will deal with the elaboration of the drawings and the executive details with the consequent development of the prototypes. In this phase all the technical aspects and the construction processes that make up the project are developed. Mock up The product is made physically to understand any technical and aesthetic problems not previously assessed. The mock up is viewed with the customer, for any comments and changes. Production & quality control Once the product has been defined, the production phase starts, mostly achieved internally or with the help of a careful network of suppliers who maintain a high quality standard. The quality control office will check every single element and every phase of the production process and its correspondence with the characteristics of the project. Logistic & Assembly We guarantee the delivery of our products in a safe and punctual manner. Inside the company a special space will be dedicated where each project element is carefully packed, coded and stored until it is shipped. For the assembly, in case of request, we use specialized teams, which will be coordinated by the product manager. Assistance & After Sales Service We assure our assistance even when the project is completed, because customer satisfaction is our priority. Project result Martex S.p.A. © 2021 Via Sagree, 19 - Prata di Pordenone (PN) - 33080 tel. +39 0434 602310 | info@martex.it P.IVA 01707330930 Cap. 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