/ Our Services / Passenger Services PASSENGER SERVICES CHECK-IN AND GATE At check-in counters and boarding gates of over 210 airports worldwide, Swissport employees are the first point of contact for travelers from all over the world. On behalf of its more than 500 airline customers our service agents served some 82 million airline passengers in 2020 (2019: 265 million). We aim to make every journey special right from the start. High training standards prepare our employees to meet the individual needs of our customers with bespoke solutions. Search our network PASSENGER MOBILITY Swissport offers special services for passengers with reduced mobility (PRM). The PRM service is offered to travelers whose mobility is restricted due to a physical or mental disability or related limitations. Specially trained staff accompany passengers before departure or after arrival on their way through the airport and from/to the aircraft. The services include the use of wheelchairs, electric carts and special vehicles to help a passenger in a wheelchair to the aircraft door. Search our network SECURITY SERVICES Swissport Aviation Security provides security services at 28 airports in 11 countries. Our services include among others: Document verification Passenger screening Aircraft security services (guarding / search) Cargo and baggage screening Swissport’s customers can choose the security service solution which fits their needs on a local or a global level. Search our network LOST AND FOUND If you want to track the status of your delayed luggage, please contact your airline. Please mind that the operating carrier might differ from the airline you bought your ticket from. If you have already filed a delayed luggage report at the airport, please use the contacts you were provided. Learn more LOUNGE HOSPITALITY Under its hospitality brand Aspire Airport Lounges, Swissport manages 46 lounges at 39 airports in 16 countries and is continuously expanding its worldwide lounge portfolio. Aspire welcomes guests irrespective of airline or class of travel and offers amenities that ensure each stay is rewarding. Last year, Aspire welcomed over 5 million passengers across its network. Learn more EXECUTIVE AVIATION Swissport Executive Aviation provides ground services for business aviation across the globe. The company handles more than 10,000 flights every year. At our Fixed Base Operations (FBO) in France, Ireland, Morocco, New Zealand and Switzerland we are offering a full range of pre- and post-flight services, satisfying highest customer expectations. Swissport Executive Aviation services 89 airports in 25 countries on all six continents. Learn more FACTS & FIGURES IN PASSENGER SERVICES 213 AIRPORTS WITH CHECK-IN AND GATE SERVICES 82m PASSENGERS SERVED PER YEAR 500 AIRLINES TRUST IN OUR PASSENGER SERVICES Facts & Figures Our Services Careers Management 2021 Swissport International AG. All Rights Reserved. Imprint Privacy policy