COVID-19 Updates Learn More We encourage you to reach out to your broker or agent. If you have any difficulties reaching them, we are available: Monday - Friday 8:30 to 4:30 EDT. (800) 624-5237 LOG IN Alert Search Send Message BROKERAGE INSURANCE DELEGATED INSURANCE SUCCESS STORIES BROCHURES CLAIMS INSIGHTS ABOUT US CONTACT US GENSTAR MOVING FORWARD Previous Next LOOKING FOR A SOLUTION? ...or Choose a coverage type NEED MORE HELP? SEND US A MESSAGE FIND A BROKER Alert To report a hurricane claim, contact your retail insurance agent. If you are unable to reach your agent, please contact GenStar. You can report a property claim, in the following ways: Email: GSTARPropertyClaims@generalstar.com Phone (business hours): 203.328.5700, 800.624.5237 Phone (outside business hours): 203.610.0271 / 866.868.7069 Fax: 203.328.5082 When you report the claim, please have your contact phone number and policy number available to expedite your claim. We are GenStar™ GenStar™, also known as General Star, is the premier provider of excess, surplus, and specialty property and casualty insurance. We conduct business exclusively through a select group of wholesale brokers. Casualty Brokerage GenStar™ See why GenStar stands out in the Excess and Surplus Lines marketplace. Medical Professional Property Brokerage Delegated Property & Casualty Delegated Programs INSIGHTS FACIAL RECOGNITION - IS IT POSSIBLE TO REMAIN ANONYMOUS? Steve Leone and Jessica Stewart Enhanced digital imagery, along with the development of artificial intelligence, has allowed for the increased use of facial recognition technology. However, these advancements have created new legal and ethical questions. Such questions are likely to be areas of rich debate for public entities, policymakers and the public. It makes us wonder if it is possible to remain anonymous in the age of facial recognition? YOUR INSURANCE EXPERTS ARE RETIRING. NOW WHAT? William Barrett and Michael Cupo COLLECTING BIOMETRIC DATA? LIABILITY MAY BE GREATER THAN YOU THINK Richard VanSwol WHY UNDERWRITING? Mallory Gunzy CRITICAL THINKING FOR PROPERTY AND CASUALTY PROFESSIONALS Regina Kirwan Terms of Use & Important Legal Information Privacy Policy General Re Corporation Genesis Insurance Berkshire Hathaway General Star Management Co. 120 Long Ridge Road Stamford, CT 06902 (203) 328-5700 More contact info General Star National Insurance Company is licensed in the District of Columbia, Puerto Rico and all states. General Star National Insurance Company has its principal place of business in Stamford, CT and operates under NAIC Number 0031-11967. Insurance is placed with General Star National Insurance Company by licensed producers. General Star Indemnity Company is an eligible surplus lines insurer in all states, the District of Columbia, Puerto Rico, and the Virgin Islands. It has the status of an unlicensed insurer in California and operates under NAIC Number 0031-37362. Insurance is placed with the General Star Indemnity Company by licensed producers and, for risks that qualify, by licensed surplus lines brokers.