Contacts Price list Select a product CMM-10 CMM-40 CMP-200 CMP-400 CMP-401 CMP-600 CMP-1006 CMP-2000 DB-1 DB-THERMO ERS-2 DIT-130 DIT-500 KS KT-140 KT-150 KT-160 KT-160A KT-384 KT-640 LKZ-700 LKZ-710 LKZ-1000 LN-1 MC MIC-2 MIC-10 MIC-10k1 MIC-30 MIC-2505 MIC-2510 MIC-5005 MIC-5010 MIC-5050 MMC-1 MMR-620 MMR-630 MPI-502 MPI-505 MPI-508 MPI-520 MPI-525 MPI-530 MPI-530-IT MPU-1 MRP-201 MRU-20 MRU-120 MRU-200 MRU-200-GPS MZC-304 MZC-305 MZC-310S P-1 P-2 PQM-700 PQM-701 PQM-701Z PQM-702 PQM-703 PQM-710 PQM-711 RN-1-P TM-2501 TDR-410 TKF-12 TKF-13 TUD-1 SONEL PROTOCOLS 2.0 SONEL COMPANY SONEL PRODUCTS SONEL METROLOGY AND SERVICE Service contract Online verification order Ordering the MS and SC service price list SONEL metrological service Metrology and legislation of the Russian Federation Online repair order Service center of the company SONEL SONEL warranty obligations for SONEL products SONEL devices and equipment certification Metrology reference Verification methods ELECTRICAL MEASURING LABORATORY FAQ OUR LIBRARY FORUM SONEL CLUB Online repair order Home // SONEL metrology and service // Online repair order The service center of our company provides services for the repair and maintenance of SONEL equipment. As the only service center authorized on the territory of the Russian Federation, it also provides warranty support for officially sold SONEL equipment. Equipment acceptance can be made both at the site of the Metrological Service and the Service Center (MS-SC), and at the customer's office in Russia. Detailed information about the possible services, and their full cost, is given in the current Price List No. MS-2-16 dated 11/14/2016. During a personal visit to the Moscow office of MS-SC, it is possible to pre-fill a service application , or to issue it directly on the spot. In the case of ordering services using courier delivery, it is enough to fill out the short form below. In this case, we provide transportation of equipment for service and its return with the help of our partners: representatives of the SPSR-Express company for common devices; and representatives of the Delovye Linii company for specialized reference equipment. Services within the framework of warranty support in any of the options are free of charge. But pay attention in the following cases: - failure to confirm the malfunction by the Service Center (even in the warranty device); - inoperability of the device due to a non-warranty battery (even in the warranty device); the testing service is subject to payment (if desired, it can be replaced with verification in the MS). * More details You can track the status of equipment delivery by the number of the bill of lading on a special page of the SPSR website or through the employees of our metrological service. After the equipment arrives at the MC-SC, we will send a confirmation of acceptance by e-mail. The vast majority of SONEL equipment has a three-year warranty from the date of sale in our company. For battery packs - 2 weeks, for non-removable batteries - up to one year. Warranty retention conditionsand the exact date of its expiration you can see in the passport for the device. At the same time, there is no need to provide this passport to confirm the warranty repair. All information about the life cycle of SONEL devices is present in our information base. Regardless of the presence or absence of a guarantee, verification after repair is free of charge. If you need to conclude a service agreement for the specified work, you can pre- download it from our website. Two copies, completed and signed by you, must be included in the shipment with the device. Please note that we do not practice changing the text of this agreement. Nevertheless, we are ready to consider individual wishes in the form of a protocol of disagreements to the main agreement. It is necessary to send devices for service in original covers or packaging material, but without accessories, the return of which we do not guarantee. (An exception is additional measuring clamps from the composition of some meters.) Additional prepackaging in small cardboard boxes of a suitable standard size is allowed. SONEL device model ( * ) Others (SONEL equipment) TUD-1 CMP-1 CMP-200 CMP-400 CMP-401 CMP-1000 CMP-1006 CMP-2000 CMM-10 CMM-40 TDR-410 LKZ-700 LKZ-710 LKZ-1000 MIC-1 MIC-1T MIC-2 MIC-3 MIC-10 MIC-10k1 MIC-30 MIC-1000 MIC-2500 MIC-2505 MIC-2510 MIC-5000 MIC-5005 MIC-5010 MIC-5050 MIE-500 MMR-600 MMR-610 MMR-620 MMR-630 MPI-502 MPI-505 MPI-510 MPI-511 MPI-508 MPI-520 MPI-525 MPI-530-IT MPI-530 MRP-1 MRP-110 MRP-120 MRP-200 MRP-201 MRU-20 MRU-100 MRU-101 MRU-105 MRU-120 MRU-200 MRU-200-GPS MZC-2 MZC-200 MZC-201 MZC-202 MZC-203 MZC-300 MZC-301 MZC-302 MZC-303 MZC-304 MZC-305 MZC-303E MZC-310S REN-700 P-1 P-2 TKF-10 TKF-11 TKF-12 TKF-13 TWR-1 TWR-1J Калибратор серии КС Магазин серии МС MMC-1 DB-1 DIT-130 DIT-500 LXP-1 PQM-700 PQM-701 PQM-701Z PQM-702 KT-140 KT-150 KT-160 KT-160A KT-384 Серийный номер (*) Подробное описание неисправности и условий ее возникновения (*) Модель прибора SONEL Другое (оборудование SONEL) TUD-1 CMP-1 CMP-200 CMP-400 CMP-401 CMP-1000 CMP-1006 CMP-2000 CMM-10 CMM-40 TDR-410 LKZ-700 LKZ-710 LKZ-1000 MIC-1 MIC-1T MIC-2 MIC-3 MIC-10 MIC-10k1 MIC-30 MIC-1000 MIC-2500 MIC-2505 MIC-2510 MIC-5000 MIC-5005 MIC-5010 MIC-5050 MIE-500 MMR-600 MMR-610 MMR-620 MMR-630 MPI-502 MPI-505 MPI-508 MPI-510 MPI-511 MPI-520 MPI-530 MPI-525 MPI-530-IT MRP-1 MRP-110 MRP-120 MRP-200 MRP-201 MRU-20 MRU-100 MRU-101 MRU-105 MRU-120 MZC-2 MRU-200 MRU-200-GPS MPU-1 MZC-200 MZC-201 MZC-202 MZC-203 MZC-300 MZC-301 MZC-302 MZC-303 MZC-303E MZC-304 MZC-305 MZC-310S REN-700 TKF-10 P-1 P-2 TKF-11 TKF-12 TKF-13 TWR-1 TWR-1J Калибратор серии KC Магазин серии MC MMC-1 DB-1 DIT-130 DIT-500 LXP-1 PQM-700 PQM-701 PQM-701Z PQM-702 KT-140 KT-150 KT-160 KT-160A KT-384 Серийный номер Подробное описание неисправности и условий ее возникновения Модель прибора SONEL Другое (оборудование SONEL) TUD-1 CMP-1 CMP-200 CMP-400 CMP-401 CMP-1000 CMP-1006 CMP-2000 CMM-10 CMM-40 TDR-410 LKZ-700 LKZ-710 LKZ-1000 MIC-1 MIC-1T MIC-2 MIC-3 MIC-10 MIC-10k1 MIC-30 MIC-1000 MIC-2500 MIC-2505 MIC-2510 MIC-5000 MIC-5005 MIC-5010 MIC-5050 MIE-500 MMR-600 MMR-610 MMR-620 MMR-630 MPI-502 MPI-505 MPI-508 MPI-510 MPI-520 MPI-511 MPI-525 MPI-530 MPI-530-IT MRP-1 MRP-110 MRP-120 MRP-200 MRP-201 MRU-20 MRU-100 MRU-101 MRU-105 MRU-120 MRU-200 MRU-200-GPS MPU-1 MZC-2 MZC-200 MZC-201 MZC-202 MZC-203 MZC-300 MZC-301 MZC-302 MZC-303 MZC-304 MZC-305 MZC-303E MZC-310S P-1 P-2 REN-700 TKF-10 TKF-11 TKF-12 TKF-13 TWR-1 TWR-1J Калибратор серии КС Магазин серии МС MMC-1 DB-1 DIT-130 DIT-500 LXP-1 PQM-700 PQM-701 PQM-701Z PQM-702 KT-140 KT-150 KT-160 KT-160A KT-384 Серийный номер Подробное описание неисправности и условий ее возникновения Организация-владелец прибора (*) ИНН (для физ. лиц прочерк) (*) Организация-отправитель прибора (*) ФИО контактного лица (*) Телефон контактного лица с кодом города (*) E-mail контактного лица (*) Адрес сбора и возврата прибора (*) Примечание С условиями раздела «Б» и «В», действующего прейскуранта МС и СЦ, ознакомлен (*) отправить При оформлении транспортной накладной совместно с сотрудником СПСР-ЭКСПРЕСС, необходимо ОБЯЗАТЕЛЬНО отметить в накладной — Вид услуги: Пеликан-Стандарт При отправке прибора в чехле, уберите из него все аксессуары, особенно катушки для намотки проводников и металлические зонды Поля, отмеченные *, являются обязательными для заполнения. После заполнения формы, на следующий рабочий день, с Вами свяжется представитель транспортной компании СПСР-ЭКСПРЕСС для согласования времени приёма прибора. You can get information on the status of processing your application by phone +7 (495) 995-20-65 or by e-mail standart@sonel.ru . Our address: 142713, Moscow region, Leninsky district, Grigorchikovo, st. Maiskaya, 12 (For detailed address ) Contact information: Fax / Tel .: +7 (495) 287-43-53 E-mail: info@sonel.ru