For the first time, Apple was quick to respond to complaints about the curved iPhone 6 Plus, when it was stored in the front pocket. Under normal use, a curved iPhone is a rare occurrence, Apple told the Wall Street Journal. They also replied to CNBC, that the new iPhone features steel or titanium inserts to strengthen the circumference of the phone body. In fact, to further strengthen it is also used the strongest glass. The response from Apple this time, is the fastest. Looking back, if there are complaints from customers, this company from Uncle Sam's country does not respond. Apple CEO Tim Cook appears to have changed the company's communications policy. This phenomenon is by far the clearest example of such change. For information, this complaint had enlivened the virtual world. Complaints that came to Apple as many as nine customers, related to their iPhone 6 Plus phones that were curved. So far, Apple has sold more than 10 million iPhone 6 Plus since launch. So that the nine complaints that come in, can be said to be a small part of those sold.