Patent Document ID: 9070085
Application ID: 14311312

Base Claim:
1. In a knowledge management system, a method for organically ranked knowledge and categorization, the method comprising: bookmarking answer content by adding the answer content to favorites for a first end user of the knowledge management system executing in memory of a computer; suggesting a set of categories previously associated with the answer content by other end users of the knowledge management system in response to the first end user bookmarking answer content; determining whether the first end user selected a category from the suggested set of categories or whether the first end user selected a new category; upon determining the first end user selected the new category, creating the new category and also categorizing the bookmarked answer content according to the new category; and, upon determining the first end user selected the category from the suggested set of categories, categorizing the bookmarked answer content with a category selected from the set of categories.

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Claim 4:
4. The method of claim 1 , wherein suggesting the set of categories previously associated with the answer content by other end users of the knowledge management system in response to the first end user bookmarking answer content comprises weighting different ones of the self-learning scores to account for category selections by expert end users of the knowledge management system.