Patent Document ID: 9792617
Application ID: 15279433

Base Claim:
1. A system arranged for working with a plurality of apparatuses having stored executable instructions, comprising: A) a communication program for enabling communication between the system and a survey facility via an electronic device or a communication network; B) a survey program for arranging a plurality of survey sessions respectively, wherein the plurality of survey sessions are configured for different events and a single survey question is presented for each of the plurality of survey sessions; C) the survey program arranged such that the single survey question is related to user satisfaction and has no more than three words; D) the survey program arranged such that reception of response to the single survey question from a user causes closing of a corresponding survey session automatically; and E) the system arranged such that survey results are transmitted to the survey facility via the electronic device or the communication network.

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Claim 4:
4. The system according to claim 1 wherein the single survey question is arranged to have the same wording for different events and occasions.