Patent Document ID: 9852455
Application ID: 15018650

Base Claim:
1. A computer-implemented method of operating an online feedback system comprising: receiving, over a network, a first message from a client machine associated with a first user, the first message including a request to leave feedback related to a second user; generating a set of predefined feedback comments, the generating being responsive to identifying a conclusion of a transaction for an item in an ecommerce system, the set of predefined feedback comments being related to the item; determining not to communicate a prompt to enter a freeform feedback comment and further to communicate the set of predefined feedback comments responsive to identifying the first user as being associated with a predefined group of national states having laws relating to published content; communicating, over the network, the set of predefined feedback comments to the client machine; identifying a first predefined feedback comment from the set of predefined feedback comments responsive to receiving a selection from the first user; and storing an indicator signifying the first predefined feedback comment in a database record of a user table, the indicator distinguishing the first predefined feedback comment from the other predefined feedback comments in the set of predefined feedback comments.

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Claim 7:
7. The computer-implemented method of claim 1 , wherein retrieving and communicating the set of first predefined feedback comments to the first user is responsive to receiving a request from the first user, the request being to submit feedback regarding the item.