Patent Document ID: 8913731
Application ID: 13858224

Base Claim:
1. A method comprising: creating a recording of a name of a particular user in a network, the recording of the name comprising an audio representation of an accurate pronunciation of the name; storing the recording of the name in a storage location within the network; providing a list of a plurality of user names and respective presence information regarding each of the plurality of users; receiving a request from an endpoint for the recording of the name of the particular user, the request for the recording being generated by the endpoint selecting the name of the particular user from the list of the plurality of user names; accessing the storage location in response to the request; providing the recording of the name of the particular user in response to the request from the endpoint; wherein creating the recording of the name comprises creating a first version and a second version of the audio representation; and wherein providing the recording of the name comprises providing the first version or the second version of the audio representation based on presence based call routing rules, caller identification information, or phone number association.

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Claim 2:
2. The method of claim 1 , wherein the audio representation of an accurate pronunciation of the name comprises an audio representation made by the particular user.