Patent Document ID: 7512655
Application ID: 09881411

Base Claim:
1. A system for structuring content within a message and transmitting the structured message over a computer network in a real time chat environment, the system comprising: a system administration computing system comprising: a system management program operative to provide a real time chat interface for enabling a plurality of users to communicate with one another in a plurality of different real time chat channels over the computer network, and a channel manager configured to allow an end user to manage the plurality of real time chat channels, wherein the channel manager configured to allow the end user to manage the plurality of real time chat channels comprises the channel manager being configured to allow the end user to: review the plurality of real time chat channels, create additional real time chat channels, and create a filtered channel, wherein the filtered channel comprises an aggregation of selected real time chat channels, the selected real time chat channels being selected by the end user according to at least one of the following: content associated with the plurality of real time chat channels, at least one user name associated with the plurality of real time chat channels, and previously stored criteria comprising at least one of the following: a specified content and at least one specified user name, wherein the previously stored criteria is used to monitor the plurality of real time chat channels and provide information associated with the stored criteria; and a second computing system having a network interface program for communicating with the real time chat interface, wherein the network interface program accepts message content comprising text and other content entered by one of the plurality of users, establishes the real time chat interface with the system management program, interacts with the system management program to structure the content within the message, and transmits the structured message over at least one of the channels of the computer network, wherein the system management program structures the message content in a specific format based on fields associated with the message content.

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Claim 14:
14. The message content structuring and transmission system of claim 1 , wherein the end user interface program allows at least one of the plurality of real time chat channels to be docked to the user interface.