Patent Document ID: 5493608
Application ID: 08210031

Base Claim:
1. A caller adaptive voice response system which adapts to a conversational pace of a caller, comprising: (a) means for measuring an amount of time indicative of the time required for said caller to respond to a voice message spoken by said system at a predetermined speaking rate; and (b) means for adjusting a subsequent speaking rate of a subsequent voice message to be spoken by said system, said adjusting means being responsive to said measuring means so as to increase said subsequent speaking rate of said subsequent voice message if said amount of time was shorter in duration than a first predetermined amount of time.

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Claim 3:
3. The apparatus according to claim 1, wherein said system speaks a plurality of voice messages in a predetermined order, and wherein said measuring means measures said amount of time required for said caller to respond to each one of said plurality of voice messages spoken by said system, and wherein said adjusting means adjusts the speaking rate of each one voice message of said plurality of voice messages in accordance with said amount of time required for said caller to respond to the one voice message which immediately preceded the one voice message to be next spoken by said system.