Patent Document ID: 8750463
Application ID: 11931038

Base Claim:
1. A voice messaging system for converting an audio voice message from a caller into text, the voice messaging system comprising: a plurality of conversion resources for converting the audio voice message into the text for an intended recipient, the plurality of conversion resources comprising: at least one automatic speech recognition (ASR) system to automatically recognize at least some of the audio voice message and generate a plurality of candidate word or phrase sequences; and a computer implemented boundary selection sub-system adapted to process the audio voice message to determine a type of at least one portion of the audio voice message as being a greeting portion, a message body portion and/or a tail portion of the audio voice message received from the caller and to select, based on a selected optimal conversion strategy, one or more different pieces of ASR for recognizing the at least one portion based on the type determined.

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Claim 10:
10. The system of claim 1 in which the audio voice message is intended for an instant messaging service and the audio voice message is converted to text and sent to the instant messaging service for display on a screen.