Patent Document ID: 8401896
Application ID: 13426401

Base Claim:
1. An insurance claim processing system, comprising: at least one computer including a processor and a memory device; an insurance claims database operating on the at least one computer, the insurance claims database configured to store insurance claim data; an action plan database operating on the at least one computer, the action plan database storing a plurality of action plans, wherein each of the action plans includes one or more automated procedures performed to complete a task related to processing an insurance claim; a pattern analysis component operating on the at least one computer, the pattern analysis component configured to identify patterns from the insurance claim data stored in the insurance claims database; and an automated task processor stored on the memory device and executable by the processor, the automated task processor configured to: identify an insurance claim processing task performable by an automated performer based on pattern matching performed by the pattern analysis component; obtain insurance claim data related to the identified insurance claim processing task from the insurance claims database; for the identified insurance claim processing task, select an action plan from the action plan database based on the obtained insurance claim data; for the selected action plan, identify a set of one or more automated procedures included in the action plan; and cause execution of the identified set of automated procedures included in the action plan.

---

Claim 2:
2. The insurance claim processing system of claim 1 , wherein the selected action plan includes a first procedure that causes the automated task processor to acquire information related to an insurance claim, a second procedure that causes the automated task processor to trigger execution of an automated sub- process external to the selected action plan that provides additional data related to the insurance claim, and a third procedure that causes the automated task processor to process the acquired information and the provided additional data to yield a result responsive to the identified task, wherein the provided additional data is stored in the insurance claims database.