Patent Document ID: 10120919
Application ID: 15412992

Base Claim:
1. A system for multi-modal audio mining of telephone data, the system comprising: one or more circuits and/or processors configured to: retrieve a data record from a call database; augment the retrieved data record with subscriber information and spatial information; analyze the augmented data record after it has been augmented to verify that each data element of the augmented data record is formatted consistent with a relevant format of a plurality of application specific data warehouses; map each data element within the augmented data record to the plurality of application specific data warehouses; and provide a multi-modal query and visualization of the augmented data record to identify events of interest, wherein the augmented data record includes the spatial information, the subscriber information, a transcript of the monitored telephone conversation, a plurality of characteristics of the monitored telephone conversation and the retrieved data that includes audio of the monitored telephone conversation and metadata information of the monitored telephone conversation.

---

Claim 3:
3. The system of claim 1 , wherein the spatial information includes geographic information relating to a called telephone number.