Patent Document ID: 9871758
Application ID: 14227968

Base Claim:
1. A method for facilitating handling of a post to an online social network, the method comprising: receiving, by one or more processors, a first post to an online social network from a first user; identifying, by one or more processors, keywords associated with the first post; identifying, by one or more processors, one or more posts similar to the first post based on at least the identified keywords, wherein the identified one or more posts were previously posted to the online social network, wherein identifying one or more posts similar to the first post based on the identified keywords further comprises: utilizing, by one or more processors, Natural Language Processing (NLP) to analyze content, and associated metadata of posts that have been previously posted to the online social network; determining, by one or more processors, one or more posts, of the identified one or more posts, that are: (i) within a predetermined threshold of similarity to the first post, based on at least a comparison between the identified one or more posts and the first post, and (ii) are associated with a response received in the online social network; and determining, by one or more processors, at least one recommendation of an action to perform in the online social network based at least on actions associated with the determined posts that are within the predetermined threshold of similarity and are associated with the determined posts that have received a received response in the online social network, wherein the recommended action is a next action for the first user to perform, subsequent to posting the first post, in the online social network to solicit a response to the first post.

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Claim 3:
3. The method of claim 1 , wherein a post on the online social network comprises at least one of: a plurality of posts associated with a conversation on the online social network, a plurality of posts associated with a subset of a conversation on the online social network, a sequence of posts on the online social network, a message posted to the online social network by a user of the online social network, a message posted to the online social network by a third-party application, and an experience that is embedded into the online social network by a third-party application.