Patent Document ID: 7685130
Application ID: 11347192

Base Claim:
1. A method for providing a search result to a user in response to a received search query about a service comprising: generating, with a search system, natural language service metastatements for a service provider, wherein the metastatements include information regarding search queries answerable by the service provider; indexing the natural language service metastatements with an indexer; storing the indexed natural language service metastatements in a database; receiving, at the search system, the search query about a service from the user via a search engine; searching, by the search system, the indexed natural language service metastatements in order to identify a natural language service metastatement matching the search query; and providing to the user an answer to the search query using an identified natural language service metastatement via a network.

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Claim 3:
3. The method of claim 1 , wherein generating natural language service metastatements for the service provider comprises: providing at least one target question to the service provider, wherein the target question relates to a search query about a service that is potentially received from a user; receiving an indication from the service provider that it is enabled to answer the target question; automatically rephrasing the at least one target question into a statement based on the received indication; and including the statement in at least one of the natural language service metastatements.