Patent Document ID: 8346233
Application ID: 12253157

Base Claim:
1. A device comprising: memory for storing data for providing services based upon identification of decision makers associated with communication services, the data comprising a user profile and default template identifying a default decision maker for a service; and a controller for: analyzing policy rules and the stored data; identifying a new decision maker for a particular service based on the analysis of the policy rules and the stored data; providing the services to the identified new decision maker; and determining an order of ownership model for the services selected from a group comprising a single owner, multiple owners with order of priority possibly including veto power for at least some issues, and multiple owners that agree at least on some specified issues.

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Claim 5:
5. The device of claim 1 , wherein the policy rules are applied to data obtained by monitoring who is logging in to a website the most, who pays the bill, who calls for assistance, and who is interacting with the service provider the most.