Patent Document ID: 8185539
Application ID: 12266191

Base Claim:
1. A method of searching a website using error correction, said method comprising: accepting a call over an initial communications network from a user using an access device; receiving a plurality of individually spoken characters over said initial communications network, said spoken characters having originated with said user at said access device, and wherein each of said spoken characters holds a position within said spoken characters; converting said spoken characters into individual text characters using a speech-to-text engine, said text characters including a least one incorrect character; converting, for one of said positions, a single spoken character into two text characters each having a confidence value output from said speech-to-text engine; searching a website of a Web server using said individual text characters; matching said individual text characters with a corresponding word on said website, said text characters not providing a perfect match with a portion of said word due to said incorrect character, wherein said text characters are matched with said word based in part upon said confidence values; and returning information corresponding to said word to said user over a return communications network.

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Claim 4:
4. A method as recited in claim 1 wherein said matching occurs when at least one of said text characters does not match with the corresponding character of said word.