Patent Document ID: 9779084
Application ID: 14046019

Base Claim:
1. A system adapted to assist instructors with interactions with students, comprising: a network server comprising a processor and a computer readable medium operably coupled thereto, the computer readable medium comprising a plurality of instructions stored in association therewith that are accessible to, and executable by, the processor, where the plurality of instructions comprises: instructions, that when executed, receive a communication posted by a student; instructions, that when executed, receive a communication written by an instructor; instructions, that when executed, apply a psychologically-based linguistic analysis to text of the student communication and instructor communication to predict a likelihood of a student outcome with the instructor; instructions, that when executed, monitor the electronic communication between the instructor and the student to measure instructor performance; instructions, that when executed, apply a scoring algorithm to the measured instructor performance and to the analyzed text of the instructor communication to detect keywords and phrases; instructions, that when executed, generate a score for the instructor communication from the application of the scoring algorithm and from comparison of the detected keywords and phrases with a plurality of keywords and phrases stored in a library; and instructions, that when executed, create an evaluation report that provides guidance to the instructor to facilitate a responsive communication with the student based on the score for the instructor communication, wherein the responsive communication is received on a student device using a modality for the responsive communication based on the predicted likelihood of the student outcome.

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Claim 7:
7. The system of claim 1 , wherein the keywords and phrases relate to specific advice or action items that the student can do to improve performance, or to identify positive language that reinforces good student behavior or performance.