Patent Document ID: 9665994
Application ID: 14938662

Base Claim:
1. A computer-readable medium storing instructions that, when executed by a first computing system, cause the first computing system to perform functions comprising: receiving, from a second computing system, a message identifying a symptom of a first vehicle; and sending a repair tip to the second computing system, wherein the repair tip comprises: a first phrase describing a first procedure performed on a second vehicle that exhibited the symptom, wherein the first procedure performed on the second vehicle yielded a result insufficient to determine that a component of the second vehicle associated with the symptom is defective; and a second phrase describing a second procedure performed on a given vehicle, wherein the given vehicle is either (i) the second vehicle or (ii) a third vehicle that also exhibited the symptom, wherein the second procedure performed on the given vehicle yielded a result sufficient to determine that a component of the given vehicle associated with the symptom is defective, and wherein the component of the given vehicle is equivalent to the component of the second vehicle.

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Claim 2:
2. The computer-readable medium of claim 1 , the functions further comprising: generating the repair tip by generating (i) the first phrase and (ii) the second phrase, wherein sending the repair tip to the second computing system comprises sending the generated first phrase and the generated second phrase to the second computing system.