Patent Document ID: 9256894
Application ID: 14690635

Base Claim:
1. A computer-implemented method of receiving buyer feedback, the method comprising: generating, for display at the conclusion of a transaction for an item in an ecommerce system, feedback options related to the item, the feedback options including positive, neutral, and negative options; receiving a buyer selection of the positive, neutral or negative feedback option; generating predefined feedback comments for display, the predefined feedback comments being related to the item and being generated dependent upon the buyer selection of the positive, neutral or negative option; receiving a buyer selection of a predefined feedback comment related to the item; and storing an indicator associated with the selected feedback.

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Claim 10:
10. The computer-implemented method of claim 1 , further including presenting the buyer selection of a predefined feedback comment, wherein presenting the buyer selection of a predefined feedback comment is based on the indicator associated with the selected feedback.