Patent Document ID: 7706512
Application ID: 11322032

Base Claim:
1. A method of forming a voice message spoken by a user on an interactive voice response system (IVR) comprising: prompting the user to record a first voice message and prompting the user to press a first key when the user is finished and press a second key if the user makes an error; storing the recorded first voice message if the first key is pressed; prompting the user to record a second voice message if the second key is pressed, wherein the second voice message starts from a point in the first voice message before the error; when the second voice message is finished, submitting the first and second voice messages for recognition to obtain a first recognition text and a second recognition text; determining splice points in the first and second voice messages by comparing the first and second recognition texts of the first and second voice messages and determining regions of matching text, wherein the splice points are corresponding points within the regions of the matching text; and splicing the first and second voice messages at the splice points whereby the spliced first and second voice message is a continuous voice message without the error.

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Claim 2:
2. The method according to claim 1 , wherein each of the first and second recognition texts comprises a phoneme string or human-readable text.