Patent Document ID: 9324324
Application ID: 14662008

Base Claim:
1. A computer system, comprising: one or more hardware processors; and one or more non-transitory computer-readable media having stored thereon computer-executable instructions that are structured such that, when the computer-executable instructions are executed by the one or more hardware processors, the computer system generates text captions from speech data, including at least the following: receiving, from a first communications device, the speech data based on a remote party's voice: generating, at the one or more hardware processors, first text captions from the speech data using a speech recognition algorithm; determining, at the one or more hardware processors, whether the generated first text captions meet a first predetermined quality threshold; and when the first text captions meet the first predetermined quality threshold, sending the first text captions to a second communications device for display at a display device; or when the first text captions do not meet the first predetermined quality threshold, performing at least the following: generating, at the one or more hardware processors, second text captions from the speech data based on user input to the speech recognition algorithm from a human user; and sending the second text captions to the second communications device for display at the display device when the second text captions meet a second predetermined quality threshold.

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Claim 4:
4. The computer system as recited in claim 1 , wherein when the first text captions do not meet the first predetermined quality threshold, the computer system also performs at least the following: sending the first text captions to the second communications device for display at the display device prior to sending the second text captions to the second communications device; and wherein to sending the second text captions to the second communications device comprises sending one or more updates to the first text captions.