Patent Document ID: 8503624
Application ID: 11237081

Base Claim:
1. A method of processing an incoming voice message, the method comprising: at a recipient system, receiving an incoming voice message from a message communicator; using a processor to automatically analyze message content of the incoming voice message to identity at least one keyword included in the message content, the message content analysis being performed while a caller is connected with the message communicator; identifying a predefined action associated with the at least one keyword, the predefined action including associating a priority with the incoming voice message; and performing the predefined action when the at least one keyword is identified in the message content, the predefined action including a search action wherein the message content includes a spoken search term used to obtain an equivalent textual search term which is used to search a database of stored incoming voice messages for the textual equivalent search term to identify any stored incoming voice messages including the spoken search term.

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Claim 4:
4. The method of claim 1 , in which analyzing the message content includes identifying in an audio domain if at least one keyword is included within the message content.