Patent Document ID: 8239204
Application ID: 13179098

Base Claim:
1. A method for allowing multimodal communication with a speech-enabled application executing on an application server during a communication session with a user, comprising: with a device other than the application server, enabling a voice modality of the device in which the device receives voice-based input via a voice input channel and communicates first information corresponding to the voice-based input to the application server for processing by the speech-enabled application, and enabling a text modality of the device in which the device receives text-based input via a text input channel and communicates second information corresponding to the text based input to the application server for processing by the speech-enabled application, wherein one of the voice modality of the device and the text modality of the device is enabled during the communication session with the user, after the speech enabled application has already processed at least some first information or second information received when the other of the voice modality and the text modality was enabled during the communication session, and without interrupting the communication session with the user.

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Claim 4:
4. The method of claim 1 , further comprising: communicating the first information and the second information from the device to the application server in the same format.