Patent Document ID: 8972261
Application ID: 14171732

Base Claim:
1. A computer-implemented system for voice transcription error reduction, comprising: a parser configured to obtain speech utterances from a voice stream and to assign each speech utterance with a transcribed value and a confidence score; an utterance identifier configured to identify as questionable utterances, those utterances with transcription values associated with lower confidence scores; an utterance selection module configured to select one of the questionable utterances and to generate a pool of related utterances comprising the selected questionable utterance and a predetermined number of questionable utterances, wherein the predetermined number of questionable utterances are assigned transcribed values similar to the transcribed value of the selected questionable utterance and are from other voice streams; a transcription receipt module configured to receive a common transcribed value for a portion of the questionable utterances in the pool of related utterances; a message generator configured to generate, using those transcribed values with high confidence scores and using the common transcribed value, a transcribed message; and a processor configured to execute the parser, utterance identifier, utterance selection module, transcription receipt module, and message generator.

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Claim 3:
3. A system according to claim 1 , wherein, the message generator generates for each of the other voice streams, transcribed messages using the common transcribed value.