Patent Document ID: 9513851
Application ID: 13228873

Base Claim:
1. A print system comprising: a print management device configured to perform a print management service at a server to evaluate a print file corresponding to a print task and to acquire additional information such that, if it is determined that a printing device to which the print task is directed is unable to process the print task without performing a font substitution, the print management device enables the additional information to be acquired, thereby enabling the printing device, by using the additional information to process the print task , the print management device comprising a processor and a memory coupled to the processor, wherein the memory comprises program instructions executable by the processor to: evaluate the print file to determine if font substitution is needed to process the print task at the printing device; IF it is determined that font substitution is needed, then acquiring font substitution by: preparing a message comprising a set of selectable options to facilitate the user-selectable font substitution to enable the printing device to perform the print task and wherein the set of selectable options comprise a link to an uploader module configured to facilitate the upload of at least one substitute font, upload the font via email, a link pointing to a font file to substitute the at least one font, an option to select an equivalent font that could be use as a substitute for the at least one font, and one or more selectable control, sending to a user the prepared message with the selectable options to provide the print management device with the requested additional information to enable the printing device to perform the print task; delaying processing of the print task until receiving an indication from the user of a selected option from the set of selectable options to facilitate the user-selectable font substitution; IF the user chooses to substitute the at least one font by using one of the set of selectable options, THEN processing the print task with the substitute for the at least one font; IF the user chooses the one or more selectable control, THEN canceling the print task.

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Claim 2:
2. The system in accordance to claim 1 , wherein evaluating the print file comprises identifying at least one font needed to process the print task and comparing the identified at least one font to available fonts in a storage device.