Patent Document ID: 20110061013
Application ID: 12555392
Patent Flag: 0

Claim One:
1. A computer-implemented method for presenting a recommended solution to a business challenge within a business enterprise via an operations dashboard configured to display one or more business performance metrics related to one or more operational units of the retail business enterprise, the method comprising: identifying, with a computer, a set of one or more operational units of a retail business, each operational unit in the set having at least one business challenge relating to one or more business performance metrics, as diagnosed by a metrics engine that maintains business performance metrics associated with the operational units; displaying the set of operational units having at least one business challenge on an operations dashboard; receiving user input to the operations dashboard selecting one of the displayed operational units; in response to the user input selecting one of the operational units, querying the metrics engine to obtain the one or more business challenges of the selected operational unit; displaying the one or more business challenges of the selected operational unit on the operations dashboard; receiving user input to the operations dashboard selecting one of the displayed business challenges of the selected operational unit; in response to the user input selecting one of the business challenges of the selected operational unit, querying a knowledge engine to obtain one or more solutions to the selected business challenge of the selected operational unit; and displaying the one or more solutions on the operations dashboard.