Patent Document ID: 7925519
Application ID: 11772212
Patent Flag: 1

Claim One:
1. A method for managing delivery of healthcare services using a web-based or telephonic system interface, the method comprising: receiving a diagnosed health condition of a patient and a claim for services rendered from a service provider at a computer system comprising a processor programmed to process the diagnosed health condition and send a service provider performance standard and a patient performance standard to the service provider based on the received diagnosed health condition; transmitting, from the computer system, an offer of a performance-based reward to the service provider for demonstrating or declaring adherence or for providing a reason for non-adherence to the service provider performance standard, for agreeing to allow the patient to confirm or acknowledge the service provider adherence or reason for non-adherence to the service provider performance standards, and for prescribing to the patient the patient performance standard through the web-based or telephonic interface; transmitting, from the computer system, a notification to the service provider that the patient will receive an offer of a performance-based reward for demonstrating or declaring adherence or a reason for non-adherence to the patient performance standard prescribed by the service provider, and that the service provider must acknowledge the offer of a performance-based reward to the patient to receive the service provider performance-based reward; transmitting a query from the computer system to the service provider to generate a service provider declaration of adherence or a service provider reason for non-adherence to the service provider performance standard and a service provider agreement to allow the patient to acknowledge or confirm the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard, to generate an acknowledgment from the service provider that the patient will be offered a performance-based reward for demonstrating or declaring adherence or providing a reason for non-adherence to the patient performance standard prescribed by the physician, to generate a service provider prescription of the patient performance standard, and to generate a service provider agreement to confirm or acknowledge a declaration of patient adherence or a reason for non-adherence to the patient performance standard; receiving at the computer system the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard, the service provider agreement to allow the patient to acknowledge or confirm the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard, the service provider acknowledgment that the patient will receive the performance-based reward after the patient declares adherence or provides a reason for non-adherence to the patient performance standard, the service provider prescription of the patient performance standard, and the service provider agreement to confirm or acknowledge the declaration of patient adherence or the reason for non-adherence to the prescribed patient performance standard; transmitting to the patient from the computer system an offer of a performance-based reward to the patient for demonstrating or declaring adherence or for providing a reason for non-adherence to the patient performance standard, for agreeing to allow the service provider to confirm or acknowledge the patient adherence or reason for non-adherence to the patient performance standard, and for confirming or acknowledging the service provider adherence or reason for non-adherence to the service provider performance standard, through the web-based or telephonic interface, based on the service provider prescription of the patient performance standard or the diagnosed health condition of the patient or the claim for services rendered submitted by the service provider; transmitting from the computer to the patient the diagnosed health condition, the service provider performance standard, the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard, and the patient performance standard prescribed by the service provider or, if the service provider does prescribe a patient performance standard, a patient performance standard generated by the computer system based on the on the diagnosed health condition of the patient or the claim for services rendered submitted by the service provider; transmitting a query from the computer to the patient to generate a patient demonstration of knowledge of the diagnosed health condition, a patient declaration of patient adherence or patient reason for non-adherence to the patient performance standard, and a patient agreement to allow the service provider to acknowledge or confirm the patient demonstration of knowledge of the diagnosed health condition and the declaration of patient adherence or patient reason for non-adherence to the patient performance standard; receiving and processing at the computer system the patient demonstration of knowledge of the diagnosed health condition, the patient declaration of adherence or the patient reason for non-adherence to the patient performance standard, and the patient agreement to allow the service provider to acknowledge or confirm the patient demonstration of knowledge of the diagnosed health condition and the patient declaration of adherence or the patient reason for non-adherence to the patient performance standard; transmitting the patient demonstration of knowledge of the diagnosed health condition and the patient declaration of adherence or the patient reason for non-adherence to the patient performance standard from the computer system to the service provider; transmitting a query from the computer system to the service provider to generate a service provider confirmation or acknowledgment of the patient demonstration of knowledge and the patient declaration of adherence or the patient reason for non-adherence to the patient performance standard; transmitting a query from the computer system to the patient to generate a patient confirmation or acknowledgment of the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard; receiving at the computer system, and processing for authentication the service provider confirmation or acknowledgment of the patient demonstration of knowledge of the diagnosed health condition and the patient declaration of adherence or the patient reason for non-adherence to the patient performance standard, the patient confirmation or acknowledgment of the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard, the service provider declaration of adherence or the service provider reason for non-adherence to the service provider performance standard, and the patient declaration of knowledge of the diagnosed health condition, the patient declaration of adherence or the patient reason for non-adherence to the patient performance standard; and the computer system authorizing disbursement of a performance-based incentive to the service provider and a performance-based incentive to the patient after authentication.