Patent Document ID: 9830805
Application ID: 15362277
Patent Flag: 1

Claim One:
1. A method for handling an alarm situation, the method comprising: identifying an alarm situation at a location of a monitored property by one or more sensors or by a control panel; transmitting, to a remote escrow site that is different than a remote host station and that is physically separate from the monitored property, a message that indicates that an alarm signal is expected to be transmitted to the remote host station from the one or more sensors or the control panel based on identifying the alarm situation at the location of the monitored property; and transmitting, to the remote escrow site, a first update message indicating that the alarm signal cannot be transmitted to the remote host station from the one or more sensors or the control panel, wherein receipt of the first update message indicating that the alarm signal cannot be transmitted to the remote host station from the one or more sensors or the control panel results in the remote escrow site transmitting, to the remote host station, the first update message indicating that the alarm signal cannot be transmitted to the remote host station from the one or more sensors or the control panel.