Patent Document ID: 7912772
Application ID: 11542037
Patent Flag: 1

Claim One:
1. A computer-implemented method for analyzing warranty issues, comprising: using statistical analysis, by one or more data processors, to detect one or more warranty issues by examining one or more claim counts within a time period; using a robust estimator, by the one or more data processors to calculate claim intensities corresponding to the one or more claim counts; estimating, by the one or more data processors, one or more seasonality factors using a logistic regression model, wherein the estimated seasonality factors correspond to variations in claim intensities relative to the time period; using the estimated one or more seasonality factors to determine a type of warranty analysis to perform upon the one or more claims, by the one or more data processors, wherein warranty analysis types include a production period model analysis and a claim period model analysis; performing, by the one or more data processors, emerging issue analysis using the warranty analysis, wherein the results of the emerging issues analysis are reconciled; processing, by the one or more data processors, one or more alerts based upon the reconciled emerging issues analysis, wherein each alert has an associated alert index score; and generating, by the one or more data processors, a graphical interface display including the reconciled emerging analysis results according to the associated index scores.