Patent Document ID: 8275096
Application ID: 11806205
Patent Flag: 1

Claim One:
1. A method of security monitoring and response delivery for a user having a user's device which at least transmits and may additionally receive information, by a monitoring service whose services include monitoring the user upon request, using a communication system accessible by the user's device and the monitoring system, the method comprising the steps of: a. maintaining a user profile for each user in a user database that is not resident on the user's device; b. maintaining response provider information in a response provider database in which response providers are predetermined and include providers of at least one of assistance and emergency services which are selected from among public, private, commercial and non-commercial providers; c. receiving a transmission of a request for monitoring from a user sent via the user's device over the communication system; d. commencing monitoring of the user via the user's device including: i. capturing at least one of data transmitted and signals generated by the user's device to provide at least one of captured data and signals; ii. using advanced decision science techniques that utilize logic higher than dual binary logic to make decisions concerning best methods to employ to analyze the captured data and signals; iii. analyzing the captured data and signals employing advanced analysis techniques that utilize more than dual binary logic to provide captured data and signals analysis results; iv. making decisions concerning best methods to use to monitor the user selected from among at least one of human and automated monitoring methods employing advanced decision science techniques that utilize logic higher than dual binary logic; and v. storing in a records database at least one of (a) the data transmitted and signals generated by the user's device and (b) the captured data and signals analysis results; e. transmitting over the communication system at least one of (i) at least one of information and an alert to the user's device and (ii) a request for services to at least one response provider selected based on advanced decision science techniques and the captured data and signal analysis results, with or without receiving one of a trigger, a response, and an action physically initiated by the user; f. continuing monitoring of the user via the user's device and monitoring of the at least one response provider via a response provider's device over said communication system to receive from the at least one response provider at least one of an acknowledgement of the request for services, a confirmation of a dispatch of personnel to the user, and a confirmation of delivery of services to the user; g. interactively facilitating satisfaction of the request for services including sharing information; and h. recording in the records database at least one of satisfaction status of the request for services and data transmitted and signals generated by at least one of the user's device and the at least one provider's device.