Patent Document ID: 9473437
Application ID: 13765630
Patent Flag: 1

Claim One:
1. A system, comprising: a set of one or more processors configured to: receive an electronic communication; and automatically classify the electronic communication by assigning to it a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined; wherein an action is performed with respect to the electronic communication, and wherein the action that is performed is determined based at least in part on which of the three classifications the-electronic communication was automatically assigned; and wherein in the event of an automatic classification of the electronic communication as undetermined, the action includes providing the electronic communication to at least one reviewer for analysis, wherein a user interface is provided to the at least one reviewer for classifying the electronic communication, and wherein the provided user interface includes at least one of: a redacted version of the electronic communication, wherein a first portion of the electronic communication is visually obscured in the user interface provided to the at least one reviewer; one or more displayed options usable by the at least one reviewer to indicate how the electronic communication should be classified; and highlighting of a second portion of the electronic communication that is potentially indicative of fraudulent activity, wherein the highlighted portion of the electronic communication is visually emphasized in the user interface provided to the at least one reviewer; and a memory coupled to the set of one or more processors and configured to provide the set of one or more processors with instructions.