Patent Document ID: 9367810
Application ID: 14881366
Patent Flag: 1

Claim One:
1. A method for managing operations for organizations over a network, wherein execution of logic by a network computer performs actions, comprising: associating one or more events with one or more organizations; providing event metric information based on the one or more events for one or more sub-scores; providing the one or more sub-scores that are scaled to fit within a defined range; providing an operations maturity score for the one or more organizations that is based on a plurality of scaled sub-scores; and providing one or more recommendations to increase the operations maturity score for the one or more organizations based on operations maturity scores that correspond to the one or more organizations, wherein the one or more recommendations include one or more correlations of one or more operations practices for managing the one or more events and the one or more sub-scores and also include one or more configuration recommendations for managing the one or more events based on the one or more operations practices that are correlated with above average sub-scores provided by a portion of the one or more organizations that are performing higher than another portion of the one or more organizations.