Patent Document ID: 8462619
Application ID: 12635372
Patent Flag: 1

Claim One:
1. A method comprising: gathering, at a network management system, network operational data, wherein gathering the network operational data comprises monitoring a network element executing a synthetic transaction to determine if the network element completes the synthetic transaction correctly; storing the network operational data at a storage location associated with the network management system; obtaining access control list data associated with the network element; comparing the access control list data to historical access control list data associated with the network element to determine if the access control list data and the historical access control list data are the same, the historical access control list data being stored at a data storage location associated with the network management system; determining if a network error exists, wherein the network error comprises a determination that the access control list data and the historical access control list data are not the same; and in response to determining that the network error exists, examining preferences and settings associated with the network management system to determine if the network management system is authorized to auto-correct the network error, in response to a determination that the network management system is not authorized to auto-correct the network error, generating an error ticket, and in response to a determination that the network management system is authorized to correct the network error, executing an action to correct the network error and generating a log entry indicating the action taken to correct the network error.