Patent Document ID: 8185827
Application ID: 11925419
Patent Flag: 1

Claim One:
1. A metrics driven method for presenting data within a portal comprising: logging a user into an organization portal; determining an organization role for the user; graphically presenting within a metrics portlet of the organization portal, near real-time or other metrics tailored for the determined organization role; providing online collaboration capabilities through a collaboration portlet of the organization portal, which are tailored for the determined organization role; permitting data sharing among organization users through a Web 2.0 portlet of the organization portal, which is tailored for the determined organization role; determining relationships among the users in the determined set to determine collaborations among users that are potentially beneficial for resolving an out of bounds event; and altering content of the collaboration portlet to include collaboration items in accordance with the determined relationships to present the user with the determined set of collaborators specific for the out of bounds events, wherein the collaboration capabilities of the collaboration portal permit the user to select any of the presented set of collaborators from the user interface and to electronically communication via the portal with any selected ones of the collaborators.