Patent Document ID: 9047359
Application ID: 11669987
Patent Flag: 1

Claim One:
1. A portable data terminal system comprising: a portable data terminal, the portable data terminal comprising: a housing; a data collection device supported by the housing for reading at least one selected from a list comprising: bar codes, RF encoded data from a passive RFID tag, and data from a card; a keypad supported by the housing; a touch screen supported by the housing; and a monitoring system, the monitoring system comprising: at least one auxiliary processor in communication with at least one sensor of the portable data terminal: and monitoring software that monitors, using the at least one auxiliary processor, occurrences experienced by the portable data terminal, and records occurrence data that is data other than data collected by the data collection device and that describes the monitored occurrences experienced by the portable data terminal, the monitored occurrences comprising software occurrences and physical occurrences, wherein the software occurrences comprise software messages comprising operating system (OS) events, and wherein the physical occurrences comprise external or internal forces applied to the portable data terminal and monitored by the at least one sensor of the portable data terminal, the monitored occurrences include the following: moisture, level of ambient light, touch screen usage, battery usage, number of scans, number of times docked, key presses, and trigger usage.