Patent Document ID: 8176001
Application ID: 12254730
Patent Flag: 1

Claim One:
1. A computer-implemented method, comprising: receiving an incoming call request; analyzing the incoming call request using heuristic algorithms, wherein said heuristic algorithms include zero-touch heuristic algorithms that require no human intervention, one-touch heuristic algorithms that require human intervention one time, and multi-touch heuristic algorithms that require human intervention more than one time; providing a runtime action based on the analysis using said heuristic algorithms; detecting a spam over internet telephony (SPIT); calculating cumulative probability for the incoming call request, wherein the cumulative probability adds the probability of the zero-touch heuristic algorithms, the one-touch heuristic algorithms, and the multi-touch heuristic algorithms; and classifying the incoming call request as a spam when the cumulative probability exceeds a threshold.