Patent Document ID: 20170102980
Application ID: 14880374
Patent Flag: 0

Claim One:
1. A calibrator comprising: a continuous performance and error data pooler that retrieves and pools error events and performance events from a collection of alerting sources; a patternizer that patterns the retrieved error events and performance events, and based on the patterns, associates each of the error events and the performance events to at least one configuration item included in a plurality of configuration items; a detector for detecting a threshold effectiveness level relating to a particular configuration item included in the plurality of configuration items; a data assimilator and decisioning module that determines a tier, from a plurality of tiers, the plurality of tiers comprising a web tier, an application tier and a database tier, in which each of the error events and each of the performance events occurred; and a configuration-item-based calibration module that adjusts a threshold effectiveness level for each configuration item based on: the tier in which the error events and/or performance events associated with the configuration item occurred; and a determination that the retrieved error events were in fact error events and/or a determination of the accuracy of a characterization of the performance events.