Patent Document ID: 10163067
Application ID: 16011765
Patent Flag: 1

Claim One:
1. A system for use in analyzing operations of a restaurant having at least one operational system deployed therein, the system comprising: at least one recording device, configured to capture at least one of audio recordings and video recordings of occurrences in the restaurant; at least one computer-readable storage medium having instructions encoded thereon; and at least one computer processor, programmed via the instructions to: access quantitative data generated by the at least one operational system, the quantitative data comprising at least one quantitative measure of a performance by an employee in a first role in the restaurant during a time period; access at least one of an audio recording and a video recording, captured by the at least one recording device, of the employee performing in the first role during the time period; analyze the at least one of the audio recording and the video recording to generate a qualitative assessment of the employee's performance in the first role in the restaurant during the time period; and generate an overall assessment, using the qualitative assessment and the at least one quantitative measure, of the employee's performance in the first role.