Patent Document ID: 10102054
Application ID: 14924218
Patent Flag: 1

Claim One:
1. A method comprising: via computer processor hardware, executing operations of: based on analyzing feedback from multiple resources disposed in a communication path of a network environment, detecting occurrence of a pattern of an anomaly condition associated with a first set of resources in the communication path, the multiple resources in the communication path collectively operated to provide a communication device access to content over the communication path; creating map information that maps the pattern of the anomaly condition associated with the first set of resources to a particular type of root failure causing the pattern of the anomaly condition detected in the communication path; utilizing the pattern to identify a subsequent occurrence of the anomaly condition in the network environment; and wherein the anomaly condition associated with the first set of resources is a condition in which a level of viewership of the content as retrieved by an existing set of clients over the communication path is lower than an expected level of viewership.