Query,ID
where did my funds come from?,50
I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?,51
"Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?",52
My card is not working at stores.,53
Do you accept all cards and currencies?,54
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",55
It's requiring me to verify my identity?,56
I noticed a different charge while I was taking my money out.,57
Where can I find my PIN? I haven't gotten it yet.,58
Why isn't my cash deposit showing up in my account? I deposited it this morning.,59
When I'm traveling is it possible to add money automatically at certain time points?,60
"I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?",61
What cash machines will let me change my PIN?,62
I haven't received my card.,63
Where is my virtual card?,64
I did a transfer and I was charged a fee that shouldn't be there!,65
What are the reasons why a card payment would be declined?,66
When will I have access to my pin number?,67
How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move,68
How do I get my card out of the ATM?,69
I just sent money but the person I sent it to doesn't see it. What happened?,70
How do I verify my identity online,71
When can I expect my new card to get here?,72
"I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?",73
How do I get a card if I live in the US?,74
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error.  Do you know what could be causing this and can you help me get the money over.",75
The top-up did not go through.,76
Am I charged for receiving money?,77
How do I go about getting hold of a virtual card?,78
Why would my top up be reverted?,79
"My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?",80
I tried pulling out money at the ATM and it gave me an incorrect amount back.,81
I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?,82
I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?,83
Can I use my card to withdraw from my account?,84
"I see I was charged extra when I used the card.  I am not sure why, please tell me why.",85
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives,86
How come when I tried to pay contactless at the bus it didnt work?,87
There is a record of payment I never submitted on the app.,88
"My refund has not arrived, and I am unsure why. Who do I contact?",89
What is the procedure for depositing a virtual card,90
What kind of costs are involved for exchanging currency?,91
Is there a reason why my virtual card won't work?,92
I tried to do a transfer but I got a message that it was declined.,93
How can I dispute a direct debit transaction?,94
Why has transferring money resulted in a charge?,95
Who do I make a check out to if I want to top off my account?,96
"Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?",97
"I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?",98
I need to make several disposable cards per day.,99
I made a cash withdrawal earlier and it's showing as pending.  What does that mean?,100
Can you tell me how to tell where my funds come from?,101
I can't find the auto-top up option.,102
What fee will be charged for exchanges?,103
Can turn my money into another currency?,104
How long does it take for something to be delivered to the U.S?,105
is there a fee for swift transfer,106
What is the process to get a new card when your old one expires?,107
I need to urgently transfer something from China. How long will it approximately take?,108
The money has not yet been placed in recipients account.,109
Is top-up possible with Apple Pay?,110
Why was my top up cancelled?,111
why do I have to show my ID,112
Why do I see a random withdrawal in my app?,113
How long does it take for the transfer to go through?,114
I cannot get my google pay to work.,115
Why would my payment for my card show as pending?,116
Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.,117
How can I prove I am me?,118
Please cancel my last transaction.,119
What do I do if my top-up has not gone through?,120
Can my PIN be changed in any cash machine?,121
Can I get paid for this in another currency?,122
Can you please explain the topping up transfer process?,123
Waiting for the cash I deposited this morning still,124
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?,125
My payment shows that it is pending will I be charged more money?,126
Why should I verify the top-up?,127
Please tell me about disposable cards.,128
I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?,129
Why do you need to perform identity verification?,130
What are the steps needed to top up with Apple Pay?,131
I want to change the wrong exchange rate.,132
A transfer has been made in my account that I need to cancel.  This was a mistake on my part and I hope we can get this resolved quickly.,133
Help! My account doesn't show any funds. Is transferring funds an option I can use?,134
How long does it take to make an urgent transfer from China?,135
Shouldn't my new card be here by now?,136
Why hasn't a transaction I did to my friend arrived yet?,137
I could not get my card to work at a shop.,138
Where can the cards be delivered?,139
How long does it take to recieve my new card?,140
Would it be possible to open up an account for children?,141
Why am I not allowed to add a certain beneficiary?,142
My new card hasn't came in.,143
How do I replace a stolen card?,144
Someone may have made an error in figuring out the rate of exchange.  I should have received more cash than I did on my most recent withdrawal.,145
Can I get an actual card,146
How do I get a new card as your machine swallowed mine!,147
What are the restrictions on the virtual cards?,148
After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?,149
"I keep trying to make a payment, but it doesn't work.",150
Is it possible to have a second card?,151
How can I verify my top-up card?,152
What do the disposable cards do?,153
Is there something wrong with my ATM Card?  Tried using it earlier and it did not work.,154
If i want to change my pin number can I directly from an ATM?,155
where can I get the info for my funds,156
I would like to track the card you sent to me.,157
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.,158
Need help with a stolen card.,159
What is the expected delivery date for my card?,160
"Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?",161
"After a transfer, I see an extra fee.  Why?",162
My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money,163
Is ordering a new card from China available?,164
My card hasn't came in the mail yet?,165
I topped up my account but the app failed to process it.,166
I made a check and cash deposit that wasn't credited to my account.,167
My statement shows different transaction times.,168
where to i get my funds from?,169
Are there any ATM's near me that accept this card?,170
How can I close my account?,171
"I am not sure how this will work, but I have not received a product I ordered.  I want a refund, but should I just cancel the payment?",172
Where can I order a card when I am in China?,173
What factors effect the exchange rate?,174
Do you have the best exchange rate?,175
I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.,176
How can my account have money transferred into it?,177
"Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.",178
My account seems a bit off and getting weird charges.,179
My card stopped working after multiple transactions. Why?,180
I asked for cash but I did not receive all the funds,181
How can I check if I have received a refund if it is not yet on my statement?,182
"the product is not working, can I get a refund?",183
If I want to can I set up a new PIN?,184
"I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?",185
"There must have been a mistake, why was I charged an extra pound?",186
I ordered a virtual card but it hasn't come through yet,187
How long will my transfer be pending?,188
Why is there a fee added to my statement?,189
how soon will my card arrive?,190
Why was my card declined in a shop?,191
What cards do you offer?,192
I would like to get help from someone in your customer service department with assisting me with activating my card.,193
"Hi, would you please activate my card?",194
What do I do if I think someone has used my card?,195
How do I input a new address?,196
How to receive virtual card?,197
Top up did not work on the app.,198
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?,199
How does identity check work?,200
Is there something wrong with the ATM? It would not let me pull cash out of my account.,201
I found my card again. Can I put it back into the app?,202
How do I get this damn virtual card to work?,203
My account balance has not updated since I deposited a cheque recently.,204
My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?,205
Tell me if there is a limit to top-up.,206
I believe you charged me too much to exchange my money,207
I'd like to have extra cards. Will I have to pay for that?,208
What do you use to figure out the exchange rate for the card?,209
Why is there a €1 charge on my statement?,210
Do you have any options to top up with a cheque on my account?,211
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.,212
Since when were there charges for taking out cash from my account? It's always been free for me to do this before.  How much are the charges going to be?,213
Why hasn't the app verified my identity?,214
Where are the cards delivered to,215
"Given a choice, I'd rather have Mastercard.",216
Is there a way to lookup where funds came from?,217
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.,218
please cancel the transaction,219
I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow,220
Can you explain why I was charged extra when I used the card?,221
I need help finding the verification code on the top up card.,222
Why was I charged this extra fee while doing a transfer?,223
I wish to remove my account.,224
How do I transfer cash my into my account?,225
What do I need in regards to identification?,226
Can I receive money in a different countries money?,227
How can I unblock my PIN?,228
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.,229
"I'm interested in holding and exchange for flat currencies, what do you support?",230
An incorrect exchange rate was applied to an item I bought.,231
Can anyone else top-up for me?,232
How come the money from the merchant appeared back into my account?,233
How can I switch on my new card?,234
Why was I charged an extra fee when doing a transfer?,235
Can I transfer using SWIFT?,236
Why was there an extra charge when I transferred money?,237
Why is there a payment showing twice?,238
Why did the funds for one of my purchase come back to my account?,239
I would really like a physical card.,240
How come I have pending transfers?,241
Is there a reason my new card hasn't arrived yet?,242
I see non-received cash in my app.,243
I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you  please fix this for me quickly?,244
What is the youngest age for an account?,245
I did a cash deposit to my account but it doesn't show up,246
"I did a cash deposit to my account, but I am not seeing it on my statement.",247
Do I have to use bank approved ATM's,248
I'd like to apply for a Visa Card.,249
How do I get my money back for a duplicated charge?,250
What do I need to do to get my new card which I have requested 2 weeks ago?,251
Is there a limit for top ups?,252
"Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?",253
How can I exchange currencies with this app?,254
I topped up my account but the money isn't there now.,255
Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.,256
Why hasn't my balance been updated from the check deposit I made?,257
I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?,258
Is there a problem with the payment that I see is still pending?,259
I can't get google pay to work right.,260
My card payment's cancelled,261
Do you have a children account available?,262
"Can I change my pin at ATMs?  If so, what ones?",263
If I don't have much money in the account can I auto top-up?,264
There is a direct debit transaction that I did not authorize,265
"I just bought an item and would like to stop payment, is this possible?  The item has not been received yet.",266
Can I possibly change my currency to another?,267
Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.,268
What do I do if I can't get my card out of the ATM?,269
The ATM is messed up. It gave me less than I wanted.,270
are there any exchange fees,271
Why was my cash withdrawal cancelled at the ATM?,272
My card is almost expired.  How fast will I get a new one and what is the cost?,273
How long before I can see that my cash withdrawal has taken place?,274
Is my account able to be topped up by my friends?,275
Is a physical card also available,276
Where are the cards transported to?,277
I was declined when I tried to take out cash!,278
How do I replace a card that's going to expire?,279
"Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??",280
Can you tell me why I haven't received my new card yet?,281
Is the verification number on the top up card,282
I wanted to withdraw $100 from the ATM but I only got $20,283
i have yet to get my pin,284
Your service is bad.  Close my account.,285
There is a cash withdrawl I don't remember.,286
What ATMs can I use this card at?,287
I didn't get a PIN yet. What gives?,288
I cannot find my refund on my statement.,289
I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?,290
When will my transfer move from pending to confirmed?,291
why do I have an unknown payment?,292
"I know there's money in my account, why did my account decline me?",293
I have kids and I'm curious at what age could they start to use your service.,294
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?",295
I punched in the wrong pin too many times and I'm locked out.,296
Why was I charged a fee for withdrawing money?,297
Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.,298
"My phone got stolen, how can I use the app?",299
What are the steps for the identity checks?,300
"I was charged twice for a restaurant, can you take the second charge off?",301
When can I expect the transfer to arrive in my account?,302
Why hasn't the transaction I did to my friend arrived yet?,303
Is it possible for me to track the card is was mailed to me?,304
My passcode was denied.,305
I attempted to get cash in the ATM but it was not authorized,306
Can I have a card even if I am not living in the UK?,307
My account is showing a double charge.,308
I made a check deposit but the cash hasn't arrived in my account yet.,309
I received a returned payment that I made.,310
I was not able to receive the correct amount of cash.,311
What is the fee for a foreign currency exchange?,312
I don't know where a direct debit payment came from,313
There is an extra small charge on my card! What do I do?,314
What businesses can I use this card with?,315
Why has my top up been returned?,316
Are there any places that won't take my card?,317
How do I use a cheque to top up?,318
Is it simple to transfer money using my credit card?,319
I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.,320
How much is a physical card?,321
My salary is deposited in GBP. Do I need to choose the currency?,322
The cast deposit from a week ago still is not in my account. Why?,323
Will you be able to exchange to EUR?,324
Are there fees for adding money with an International card?,325
I think somebody made an unauthorized copy of my card.  My account has a cash withdrawal for 500£ that I did not make.  Please help.,326
How do I add cash to my account?,327
I'm interested in getting a virtual card.  How do I get one?,328
Can I set it up to add money every few days automatically while I am traveling?,329
I have transfered to my account before but it is being declined now?,330
Will the card be a Mastercard or a Visa?,331
what is the fee for topping up by card?,332
I received duplicate charges.,333
This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money,334
"It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?",335
In my account I noticed my ATM withdrawal is still pending,336
There is unusual activity on my account and I believe someone took my card.,337
would a visa or mastercard be more suited to me?,338
How do I receive a disposable virtual card?,339
The bank charged me fees for withdrawing cash!,340
I don't think the exchange rate was right.,341
Is it possible for a transaction to be cancelled?,342
I am unsuccessfully trying to make a transfer can you help?,343
How do I make my PIN work again?,344
What are the age requirements for service?,345
I didn't make this payment and it's on my app,346
A transfer was not allowed to an account.,347
Do I have to go to an actual bank to change my PIN?,348
How much would I be charged for a transfer?,349
How do I query a payment on my card? It looks like I have paid for the same thing twice.,350
When do you charge fees on accounts? I just saw a charge on my statement.,351
what are your exchange rates at?,352
At what ATM can I change my PIN?,353
What is the fee for topping up a US card?,354
Why is my transfer pending?,355
What's the limit on total number of cards I can have?,356
I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?,357
Tell me why my card payment would be reverted.,358
What do I do to verify my source of funds?,359
My card arrived but I don't know how to get my PIN.,360
The cheque I deposited isn't showing in my account,361
Why won't you accept my payment? I keep trying with this card and it's not working.,362
is there a frequent currency discount?,363
"I need to delete my account, please.",364
I want a backup second card. Is this possible?,365
"Using Google Pay, can I top up?",366
How many active transactions can I make with a disposable card?,367
"If there isn't a lot of money left, will it automatically top-up money?",368
What is the status of my top up?,369
It looks like a payment I've made hasn't made it through yet.,370
Is it possible to do auto top up?,371
I have lost my card! What is my next step?,372
Can you give me a virtual card?,373
I didn't cancel my card payment.,374
A fee came along with me paying with card,375
i asked for 100 only got 80,376
"Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.",377
How do I close my account?,378
How do I complete the ID check?,379
How can I receive my salary in another currency?,380
I got a new address and need to change my old one.,381
I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?,382
Can I use your app to exchange between USD and GBP,383
Purchases I did not make are appearing in my bank statement?,384
I do not recognize the card payment.,385
Can I change my PIN at any ATM?,386
Why is there a random payment in my statement?,387
Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?,388
"Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.",389
Where can I find the top up verification code?,390
I just checked my account on the App and there is a payment on there that I did not make.,391
"Do you hold money and if so, what currencies do you accept?",392
Can I use this app to exchange currencies?,393
"If I bought something I didn't like, can I get a refund?",394
"I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?",395
What are ways to test why my card might not be working?,396
What countries can I use the card in?,397
Can cash be used in physical locations to top up?,398
It's been a week since I ordered my card and it's not here. Please help?,399
Can you tell me why my card payment did not work?,400
how much for topping up by card?,401
How can I exchange to EUR?,402
You operate in which countries?,403
"I tried to withdraw cash and got declined, why is that?",404
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?,405
Where can I find a Mastercard ATM?,406
Do I get Visa or Mastercard?,407
"I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?",408
How do you find the exchange rate?,409
If I can't choose my card type will I be able to use it everywhere?,410
there is a transfer pending.,411
Can I get some help activating my new card?,412
My PIN tries have run out. Now what?,413
I haven't received the cash from the check I deposited.,414
"I want to top up my account by a bank transfer, but will I be charged?",415
How do I get my card into the app?,416
What should I do once my card expires?,417
I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.,418
My app says that I'm not verified.,419
Why was the price higher when I paid with my card?,420
During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?,421
Where can I see where my funds came from?,422
Why didn't I receive the right amount of cash at the ATM?,423
"I want to top up by using a credit card, which ones do you support?",424
Can I add to my account using a cheque?,425
I was checking my statement and I think one of my card payments has reverted,426
Why is the exchange rate different from what I expected?,427
beneficiary transfer problems?,428
Whats the maximum disposable virtual cards?,429
what is the exchange rate when i get cash,430
What am i missing to verify my id?,431
Is the exchange rate the same on weekends as the weekdays?,432
I have been charged twice for the same thing!,433
Can this app exchange American and English currency?,434
is apple pay a top up service?,435
Can I use it outside of Europe?,436
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.,437
How can I reset the passcode if I need to do that?,438
How do I go about cancelling a transaction?,439
I see a strange payment in my account.,440
There is the same transaction showing more than once.,441
I'm still waiting on my identity verification.,442
I am seeing inside the App a some cash withdrawal that is not mine,443
There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?,444
I would like to top up my account automatically. How do I do that?,445
i have been trying to top up my account with a check but it won't work,446
I am having trouble activating my card.,447
how do I speed up identity verification?,448
How long do I need to wait to see an update after I make a bank transfer?,449
"I  have been charged more than I should for the presents I bought  when abroad, the problem seems to be the exchange rate.",450
Is the fee with my cash withdrawal a mistake?,451
Can this app take my salary?,452
Why isn't my id verifying?,453
I placed a cash deposit in my account but I can't see it yet.,454
"I have not received my card and it's been a week, what do I do?",455
Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.,456
"I am not supposed to be charged a cash withdrawal fee, but I was.",457
What are you exchange rates?,458
My card hasn't shown up yet.,459
Where is the transfer that I did?,460
I don't recognize the direct debit payment from the app.,461
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?,462
"How long do transfers take, mine just says pending?",463
Why are my withdrawals suddenly being declined?,464
"The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?",465
why top up is not working even if I got my American Express in Apple Bay?,466
The ATM didn't give me what I asked for but my balance says it did,467
What's the reason for needing to verify my identity?,468
It seems that the rate I got is incorrect.,469
"After reviewing my charges, I see I was charged a fee for a transfer I did, why?",470
How can I find your exchange rates?,471
Can this card be used at all ATMs?,472
how can i get it to add money automatically while travelling,473
I left my phone somewhere and can't use the app.,474
I have a disposable card but it does not work?,475
I had a payment reverted and would like to figure out why.,476
Can I use as many top-ups as I want?,477
Why was my ATM withdrawal cancelled?,478
I'm in China and need a new card. Please help.,479
What should I do if my physical card isn't working?,480
Can I track my card while it is in the process of delivery?,481
"My card was used without my permission, what do I do?",482
"I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?",483
"I have received my statement but I do not see my refund, why is that?",484
Why are my transfers getting declined?,485
I have a transfer that is pending.,486
"I looked at my statement, and there is a charge for 1£ that I don't recognize.  Why is it on there?",487
"My new card isn't in my app, how do I get it in there?",488
What are the guidelines for the disposable cards?,489
"There seems to be an additional charge of £1 on my statement, what is the reason for this?",490
I didn't set up a direct debit payment on my account.,491
I've been charged an extra £1 and I don't know why,492
Are top-ups allowed using Apple Pay?,493
Can I pay with my card anywhere?,494
I just looked over my statement and I don't recognize the name of a card payment.,495
How much do I have to pay if I want to transfer money?,496
Where can I find an ATM?,497
"After I got my cash, I found out my exchange rate was wrong.",498
How can I change my old pin to a new one?,499
May I get an account for my daughter?,500
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?,501
Can you tell me more info about virtual disposable cards?,502
Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!,503
There is a direct debit fee in the App that I didn't do.,504
I checked on google and the exchange rate you are using is really bad. Can you update it?,505
I bought something that I need a refund for.,506
I would like to alter my personal details.,507
I was expecting my new card by now.,508
I have duplicated transactions on my statement,509
My card is about to expire.  How do I order another?,510
I just received my card and I'd like to activate it.,511
How long will my payment be pending?,512
I tried to do a transfer and it hasn't worked!,513
Seems like my top-up has failed,514
Where did my money come from?,515
I made a cash withdrawal at an ATM but it still says pending in my account.,516
Will my other US credit card be accepted?,517
I am still waiting for a money transfer to process.,518
How much is the charge for a foreign currency exchange?,519
I have no idea why but my transfers keep getting declined. I have double checked all the recipient details several times already and they're definitely correct.,520
The card PIN?,521
I bought an item that I was charged a different exchange rate for.,522
Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.,523
Where can I find the verification code for a top-up?,524
I would like to exchange currency  What types are there?,525
"I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know.  Please can you help?",526
I paid with my card and was charged extra,527
Why is your exchange rate different on different days?,528
How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.,529
How can I receive a virtual card?,530
How many days does a regular transaction take to complete?  I see a pending payment that hasn't changed in the last several days.,531
I don't see any change in my balance.,532
What is necessary for the identity verification?,533
Can someone help with my passcode?,534
Where do you mail physical cards?,535
A refund for a recent return has not arrived on my card.,536
There has been a charge pending on my account statement that I can't figue out it's for a dollar.,537
I was overcharged a pound.,538
I need my refund as soon as possible. What else do I have to do?,539
I made a cash withdrawl and there is a charge.  What is this?,540
How can I sign up for a virtual card?,541
Is there a list of where I can use my card?,542
exchanging currencies costs what?,543
I need more than one disposable card,544
How can I transfer money into my account?,545
What fees are there for adding money using an international card,546
Will I be charged for adding money using an international card?,547
Is there a number to call to get my pin unblocked?,548
What currencies and methods can i use to top up my account?,549
An extra fee has been added to my card payment is this correct?,550
With what currencies can I add money?,551
Why is my deposit still pending?,552
Where can I find the auto-top option?,553
There's a payment in the app I don't recognize.,554
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?,555
Can I transfer money to my account with the app?,556
I'd like to get another card,557
Show me how to look at the source of my current funds?,558
I'm wanting to get a Visa card today.,559
Can I change my PIN in Austria?,560
How can I locate the virtual card?,561
"If I want to add funds to the account using American Express, how do I do that?",562
I deposited cash into my account and I'm having trouble seeing it on my account.,563
Is it possible to get both Visa and Mastercard from you?,564
Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?,565
"I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?",566
What are the restrictions on auto top-up?,567
Can I use app to unblock my card?,568
Is a tracking number available for the card that was just sent?,569
"My PIN has been blocked, what should I do?",570
My phone has been stolen.  How can I make sure no one uses my account from it?,571
"Can you send me a Mastercard, instead of a Visa?",572
Is there a way to verify a card top-up?,573
Transfer isn't working?,574
I'd prefer a Mastercard.,575
I entered a typo when I was transferring money and now I've sent it to an incorrect account.  This is so bad!  I need it cancelled now.,576
Why did I get declined when trying to get cash?,577
How can I receive money from my friend?,578
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The  receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?,579
Why doesn't the person I sent money to see that transfer yet?,580
There is a repeat charge for the same item,581
The wrong exchange rate was used for my cash withdrawal,582
Send me my card now! ASAP,583
How long until transfers from Europe go through?,584
I made a card payment but it didn't work. Why not?,585
I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?,586
Why would a transfer to a beneficiary not go through?,587
Is there extra fees for making a withdraw in a different country at a cash machine.,588
I have a payment I didnt make on my account,589
Why can't I see the top up I made?,590
I was getting cash and the card got stuck inside,591
"I want to deposit funds, what payments are accepted?",592
"I have been waiting for my transfer, shouldn't it be here already?",593
How do I go about transferring money using my credit card?,594
How simple is it to transfer money into my account?,595
My order needs to be canceled.,596
I am still waiting on my card?,597
Why would a merchant revert a card payment?,598
I didn't receive the correct exchange rate for an item that I bought.,599
How does the exchange rate work?,600
Why am I being a charged for using my card?,601
How can I change my name because I just got married?,602
Where can i find the virtual card?,603
"I tried to top-up, why didn't it work?",604
My currency rate is inaccurate.,605
Where's my virtual card,606
How can receive a physical card,607
I see a direct debit that isn't mine? How can I get my money back?,608
Why has my top up been cancelled,609
"left my phone at hotel, cant use app",610
I have a payment which has not been approved.,611
Can the card was sen to me be tracked?,612
I placed my order a week ago. Is it ok that my card isn't here yet?,613
How do I use a check to top up?,614
The cash I asked for still hasn't been received,615
Is auto top up available?,616
How long do transfers take to go though,617
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?,618
I recently transferred money to my account when will it show up?,619
My transfer was declined. Why did this happen?,620
Why did I get charged one pound seemingly randomly?,621
Why can't I transfer money to a beneficiery?,622
Is there a way I can have a mastercard?,623
Why is there an extra charge on my statement.,624
Please explain the extra fee when I paid with the card.,625
Help me cancel a transaction.,626
I cannot remember my passcode.,627
I am having a problem with verifying my identity.,628
Please tell me which fiat currencies you support.,629
When I exchanged currencies the value of my money changed.,630
Why would a cash withdrawal be pending?,631
There is a direct debit set up that I didn't create.,632
"Help me please, I need to top up cash.",633
"I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?",634
I see a cash withdrawal in the app that I did not do.,635
"If I am in China, can I still order a new card and if so, how?",636
"There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!",637
Why wouldn't a transfer go through?,638
how do i get a pin for my card,639
How do I reactivate my card?,640
Could google pay and top up be together?,641
why did my payment revert,642
When will the transaction be done?,643
My transfer still says pending,644
"I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?",645
"i have been trying to add money with apple pay but it wont work, why?",646
What do I do if I have exceeded all my PIN tries?,647
I've got to have one of those virtual cards.,648
Why has my card payment been reversed?,649
What is the basis of your exchange rates?,650
What are the disposable cards for?,651
I was needing you to see if the exchange rate is correct from when i got cash,652
The amount of cash i have received is not correct.,653
Can you tell me what I need for identity validation?,654
How much transactions do I get with a disposable card?,655
Where can I use my card to pay?,656
What exactly is the exchange fee?,657
The exchange rate for the money I took out in a foreign country is wrong.,658
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.,659
When will my new card arrive?,660
Why did the top-up fail?,661
Cash has been deposited this morning but it hasn't came through.,662
Is there a certain age I need to be?,663
It won't let me prove my identity.,664
I tried using my card at multiple vendors and now it's not working.,665
If my card payment isn't working what do I do?,666
I see some transactions that I don't recognize.  I think someone stole my details.,667
what is the word?,668
Where can the pin be located?,669
what documents do i need to verify who i am,670
How do I activate my new card I just got?,671
how to change name on account,672
Account topping up bank transfers to my account assistance please?,673
"I shouldn't have been charged but I see a fee, why?",674
How can I reset my passcode?,675
What do I do if I can't access the app?,676
Why did my transfer get declined?,677
"I want a disposable virtual card, how do I do that?",678
The rate of exchange for my cash withdrawal is wrong.,679
Is this card available to United States Residents?,680
Does the package with my card have tracking?,681
What is my source of funds?,682
My card will not work,683
Is there an additional charge to exchange currencies?,684
I was making a purchase and it was declined and I wanted to know why.,685
Can I apply for one of your cards if I live in the EU?,686
Why am I being charged more on exchange with things I bought abroad?,687
What do I do if I forgot my PIN?,688
I have a contactless that's broken.,689
Why has my top up failed?,690
I'd like to open an account for my kids can I do that?,691
How much am I allowed to top-up?,692
What country's money can I hold currency in?,693
When should I expect my card to arrive?,694
My card won't physically work.,695
I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?,696
Is there a reason my top-up has not gone through?,697
Please help me get a refund?,698
"I don't want this account anymore, how do I delete it?",699
Is there a limit for the amount I can top up?,700
Where can I find the verification code for the top up card?,701
Please tell me why the same transaction is showing up on my account more than once.,702
What is the source of funds for my money?,703
What is minimum age for an account?,704
I made a transfer to my friend earlier and she hasn't received it yet.  What's the hold up?,705
Will you charge for a physical card?,706
Can I order a second card?,707
I am concerned that I am being doubled charged for several items purchased in the past week.  Please review my statement and correct.,708
can i get a card if i live in the US?,709
I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?,710
How long do you have to wait to see your virtual card your ordered?,711
I need to stop a transaction that I made.,712
How long does it take for a new card to ship?,713
How can I put more money into my account?,714
Why did I get charged for a transfer?,715
Are there businesses that don't accept this card?,716
My product was faulty.,717
is my pin the same as my passcode,718
Please assist me in activating the card.,719
My cash deposit isn't in my account. What happened?,720
Help me order my card.,721
The cash deposit I made this morning has not been credited to my account,722
What is this extra pound charge for?,723
Can I make a contactless payments?,724
Will I receive a new card when mine expires?,725
Why isn't my cheque deposit showing on my account?  I though it would be faster and would like to to look into it and help.,726
Do i have to top-up with my credit card before I can transfer?,727
How can I tell if my card payment is reverted?,728
Can you send me the actual card?,729
I have not been able to use this card.,730
"I used my card to top up, but the money is not there!",731
I am worried that too much time has gone by for a transfer to be completed.,732
Will you send me a new card in China?,733
There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou,734
Can I reset my PIN?,735
What is your maximum top up limit per day?,736
Why is my balance the same after a transfer?,737
How old must I be to open an account?,738
I need to change my last name on my account because I just got married.,739
"I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.",740
I am trying  to  transfer and  it has been  stopped why is  that,741
Why has my card been charged an extra pound?,742
Should I keep waiting for my card to be delivered?,743
Do you deliver the PIN separately?,744
IS there anywhere that a card cannot be delivered?,745
I got less cash than what I specified at the ATM.,746
I have transactions that I don't recognize - I think someone is using my card.,747
Can I transfer money using the SWIFT service?,748
I added money but my top-up wasn't processed by the app.,749
What types of cards and money do you accept?,750
I think the top up failed,751
My transfer has been declined.,752
How can I get my card out of the ATM?,753
to cash withdrawals charge me?,754
I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!,755
Can I order a new card by phone?,756
Is there a limit on how much I can top up?,757
Is there a way to top up using my Apple Watch?,758
I topped up and now my money is not there anymore! What happened to it?,759
What do I need to do to cancel a transaction?,760
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on,761
"I have my residency in the US, but I would love to get a card.",762
why can't my beneficiary make transactions?,763
Can i get money back in my home currency at  ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.,764
is there a reason that my payment didnt go through,765
Why doesn't my passcode work?,766
What does it mean if my cash withdrawal does not show up properly?,767
The app rejected my top up,768
I'm not seeing my cash deposit showing up in my account.,769
What do I do if a transaction shows up twice?,770
"How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked",771
i cant seem to activate card,772
Please explain why my top-up hasn't been processed yet?,773
Can I set the account to auto top-up?,774
What are some of the restrictions that the disposable cards have?,775
When will my transfer come through?,776
I need more money in my account. Can I add more by transferring?,777
I am unable to use my top-up on the app. Could you explain this to me?,778
How much would an extra card cost?,779
Someone has taken my phone from my hotel room!,780
I am yet to receive the money in my account how long will this take?,781
Where are the Mastercard ATMs?,782
I got charged a service fee on my account. Can it be waived since I didn't know about it before?,783
Why was I denied the option to transfer money to a selected beneficiary?,784
Why haven't I received a refund yet?,785
Can you explain why my payment is still pending?,786
Which ATMs accept this bill of fare ?,787
The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.,788
who should i contact if my refund doesn't go through?,789
The app won't let me transfer money to a beneficiary,790
Is a bank transfer acceptable for topping up my account?,791
And do you have virtual cards instead of physical ones?,792
How to order my card?,793
Who do I call to activate my new card?,794
Where did this extra €1 fee on my statement come from?,795
Using international ATMs messes up the exchange rate.,796
How do I go about verifying my identity?,797
Should my top-up be completed by now?,798
Why was a fee changed for my transfer?,799
What value can I get for my currency?,800
What do I do to Top up my card?,801
I would like to get additional physical cards at this time,802
I didn't enjoy my tutor session and want a refund back. How do I go about doing this?,803
Do I need a photo ID to activate a my new card?,804
How will I know where my funds are coming from?,805
I'm unable to verify my identity,806
Explain why I can't do a transfer to an account.,807
Do I have a card PIN?,808
Please tell me where I can update my details since I moved.,809
My card isn't here yet.,810
Are there any charges for top ups?,811
"I don't know my PIN, how can I find that out?",812
What is the reason that my top-up is still pending?,813
Do you offer account's for minors?,814
I have a second credit card from the US. Will you take it?,815
How do I know how much money I will have when I travel abroad?,816
How do I turn on my new card?,817
i cannot get virtual card to work,818
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me,819
Please let me know how to place an order for a virtual card,820
"I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",821
Can you tell me how long it takes for a new card to come?,822
How can I change my address?,823
The app is showing mt withdrawals that aren't  mine.,824
Are transfers not free? I didn't know I would be charged for transfers.,825
My card is not able to be activated how do I get it to work?,826
My card data has been exposed.,827
How many disposable cards can you own?,828
How many times can I use a virtual card?,829
I live in the US and I would like to get a card. How do I go about getting one?,830
Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?,831
There was an extra charge when I used my card,832
Hi I am trying to transfer money to another country but it is showing pending and it has been a long time.  I have checked numbers and they are correct.  Could you please help?,833
What has to be done to verify my identity?,834
There is a card payment that I'm not recognizing.,835
Help me delete my account.  I am not satisfied with the service.,836
What information do I need to gather in order to activate my card?,837
My top-up didn't work.,838
"Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.",839
"i didnt make these transactions, i think my card details might be stolen",840
Please explain why my payment was declined? I thought everything was good.,841
Can you help me find the virtual card?,842
need to know places i can withdraw money,843
Can I get a full list of instructions for identity checks?,844
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?,845
How long will it take for the money to reach my account?,846
I need money put into this account from another one.,847
How long will it take to receive my money from my transfer transaction?,848
My card has been lost / stolen,849
I did not ask for the amount of cash that I received.,850
I accidentally exceeded my PIN tries.  Please advise.,851
What are the limits to where my card will be accepted?,852
I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?,853
Is there a money transfer fee?,854
With one disposable card how many transactions can i do?,855
Why hasn't my payment shown up yet?,856
My cash withdrawal isnt showing on my account,857
I want a physical card,858
I need assistance addressing a direct debit that I did not do myself.,859
Please list what fiat currencies are supported for both holding and exchanging.,860
My purchases from this morning are showing up as payment pending. Can you tell me why?,861
How much for an actual card?,862
"When my card expires soon, how fast is the replacement card sent and what are the costs?",863
Where do I get a disposable virtual card?,864
I think I was charged double for something I bought - how long should I wait before reporting this?,865
What is the average pending time for a transaction?,866
Why am I still waiting for a transfer?,867
"I need to activate my card, how is that done?",868
Can I pay online with my card?,869
Why have my top ups been canceled?,870
Is there a transaction limit for a disposable card?,871
How long does it take to receive my card?,872
"I received my card, how do I get it to work in the app?",873
How do I order a card?,874
Can I increase my top-up maximum?,875
can i order cards on the app,876
Is there a way to reset the passcode?,877
How does a US resident go about acquiring a new card?,878
Why did I get charged when getting cash?,879
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?,880
How do I go about verifying the top-up card?,881
What do I do to activate my new card?,882
can the delivery be specific to my needs?,883
"I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?",884
Help me access the card I already got so I can information from it.,885
Do you take SWIFT transfers?,886
Why am I not seeing the check I deposited this morning in my account?,887
Why did I get charged a fee for my card payment?,888
If I have a physical card can I link it?,889
"I thought I lost my card but I found it today, so I would like to reactivate it.",890
Why is there a direct debit payment on my statement that I didn't do?,891
Does the app allowing exchanges between USD and GBP,892
Is there a reason why my card was declined when I attempted to withdraw money?,893
Why couldn't I make a withdrawal from the ATM?,894
What exchange rate will I receive?,895
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",896
I can't find the money I just added to my account.,897
I want to activate my new card.,898
If my card was lost or stolen can I re-link it?,899
Is it possible to link a new card?,900
Where is the nearest Mastercard ATM?,901
"I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!",902
Why is there a fee for my transfer?,903
"A card has been sent to me, how do I track it?",904
Is it possible to access my phone from the hotel/,905
My daughter needs an acount.,906
I need to cancel a purchase that I made the other day.,907
I noticed an extra fee when I paid with my card.,908
Can friends I have top-up my account?,909
how long until a cash withdrawal will show on my account,910
"i needed money for a night out with the girls but i was declined, why?",911
Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?,912
Why was I charged a fee for transferring money,913
Is there a problem that makes my payments show pending?,914
Can I order a card?,915
Is it possible to exchange currencies?,916
My app shows a money withdrawal that I did not do.,917
I would like to reactivate my card that I previously reported lost. I located the card this morning.,918
My card payment wasn't declined,919
Do I have a choice for a Mastercard?,920
Which ATMs take the card?,921
Please explain to me how to know where my funds are from.,922
I am just waiting for the transaction to be completed.,923
I made a transfer and was charged extra. Why?,924
Help me use American Express to add money to the account.,925
"Would you please unblock my pin? I don't know why, but it's blocked.",926
"Even though I added money ey to the card, I couldn't use it",927
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.,928
Do I get to have one of those virtual cards I've heard about?,929
Please tell me the types of currency I can hold.,930
"How come my top-up didn't go through instantly, like it usually does?",931
I can't get my virtual card to work.,932
I need assistance with activating my new card.,933
Can you tell me what i need for the identity check?,934
I bought something and I take issue with the exchange rate applied.,935
do you have a fee for receiving a SEPA transfer?,936
Do i have to wait to get the pin or can i set up a pin,937
"I locked myself out of my account, how do I unblock my PIN?",938
I put some cash into my account but it's not displaying that on my balance.,939
"If I'm getting my identity verified, what all do I need?",940
"Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen  and will like for you to trace back to make sure.",941
I'm not recognizing the card payment.,942
I want to cancel the transaction I made earlier,943
"Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?",944
How can I find out about an extra fee on my statement?,945
How do I verify my new card?,946
Set a new PIN please.,947
I was charged the wrong exchange rate on a purchase,948
I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.,949
Report stolen card,950
"Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.",951
I wasn't applied the correct exchange rate when getting cash,952
How do you determine your exchange rates?,953
It appears my transfer was declined.,954
"Help! I'm missing money, I deposited a cheque but its not showing on my balance.",955
Are there topping up fees if I have to transfer?,956
I need a second card on this account for my daughter.,957
I think that the card is stolen.  What are my next steps?,958
Why do you need verification for my identity?,959
How much are the rates of exchange?,960
My payment has an incorrect exchange rate.,961
Am I able to open an account for my children?,962
I want to get a Visa,963
Why was there a fee for paying by card?,964
Why are my transfers getting declined?  I havent had a problem in the past.,965
"I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.",966
I am unaware of what my password is.,967
I received less cash than the amount I specified in the ATM.,968
What forms of payment do you accept?,969
How do I receive more physical cards,970
I cannot view the refunded amount in my account.,971
My card is almost going to expire.,972
$20 came out instead of $100,973
Why has my payment been reversed?,974
what do I need to do if the ATM kept my card?,975
Top-up is not working,976
Where in the app do I link a new card?,977
I got less cash at the ATM than I asked for. Why?,978
What should I do if I have used all of my PIN tries?,979
"With this app, will I be able to exchange currency?",980
I need to cancel a transfer I made.,981
Why hasn't my payment gone through?,982
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",983
I exchange currencies a lot.  Can I get a discount?,984
"I transferred some money recently and saw a fee on my account, what's that for?",985
My identity can't be verified for some reason,986
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",987
"My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?",988
I want to cancel my account.,989
Am I able to use my account if the identity verification is not complete?,990
"If I lost my phone at the hotel, can I still use the app?",991
Do I get charged for a top up from a European bank?,992
Where is this card accepted?,993
Am I able to stop a transfer?,994
I have been trying to exchange this for crypto but the app won't work could you please help me?,995
I want to transfer money using my credit card.,996
I can't remember what my password is,997
My cheque is taking a while,998
"I used my card to make a payment a while ago and its still pending, Why is it taking so long?",999
I can't get into the app with the passcode.,1000
I would like to retract my purchase.,1001
After my card expires what should I do?,1002
I was charged a fee for a transfer.,1003
My bag got stolen with all my cards. Can you please cancel my card and send a new one?,1004
How old do you have to be?,1005
Will there be any fees for top ups?,1006
Why did I only get $20 now the full amount I wanted?,1007
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?,1008
Is there such thing as top up by cheque?,1009
Where do I have access to a virtual card?,1010
Can I automatically top-up when traveling?,1011
I did not receive the correct amount for the exchange rate.,1012
I'm having problems with ID verification,1013
I did not receive all of my cash back,1014
What types of currencies do you accept?,1015
I have a direct debit I didn't make,1016
Do you know how I can verify that I did a top-up to my card?,1017
What types of fiduciary currencies are supported for tenure and exchange?,1018
Will you charge me for topping up with a European card?,1019
I would like to transfer money into my account.,1020
How long does it take for cards to be delivered after ordering them?,1021
I requested a refund from a merchant but don't see the money in my account.  Are you able to check with the merchant or process the refund manually?,1022
I paid with my card and I was charged a fee,1023
Where is the transfer to my account that I made?,1024
"I bought something while traveling, and the exchange rate was wrong.",1025
Are there limits on the virtual cards?,1026
A fee shouldn't apply to me if my card was stolen.,1027
"I am adding money, what currencies do you accept to do this?",1028
There is a payment with my card which i definitely did not do.,1029
Why won't my top up work,1030
Can I return an item?,1031
"What stopped my transfer, from being accepted?",1032
I forgot the code I need to get into the app.,1033
I lost my phone! Will my card still work?,1034
"Hi,  My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.",1035
The ATM won't let me take out cash,1036
"This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.",1037
there is a charge i dont recognize,1038
Which currencies do you work with?,1039
Will I have to pay extra to exchange money?,1040
When will I see an updated balance after a transfer?,1041
A wrong amount of cash we sent to me.,1042
How long will it take to transfer from europe?,1043
My transfer failed to process correctly. Is there a reason this would happen?,1044
Explain the activation method for this card,1045
I noticed that i got charged extra for using the card.,1046
I think I was double charged,1047
How do I order another card?,1048
Is there any way to get another card on the same account?,1049
Contactless payments need to be enabled for my card.,1050
The applied exchange rate is wrong for the cash I got abroad.,1051
What are the time frames for the money to be available in my account?,1052
I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.,1053
My transfer has not arrived.,1054
Would I be able to open an account for my daughter?,1055
When will my card be here?,1056
Why was my account assessed a fee?,1057
"I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please",1058
Can you tell me why my transfer declined?,1059
I can't get the virtual card to work,1060
Can I withdraw money in my hometown currency while on holiday without any additional fees?,1061
What other fiat currencies can I use?,1062
How long does a transfer transaction take?,1063
"If I exchange foreign currency, are there any other charges?",1064
Do you charge for sending more cards?,1065
I see a $1 charge in a transaction.,1066
Where can I find top up by cash deposit?,1067
Why is my exchange rate wrong?,1068
"I should only have one charge, but it shows two.",1069
can i create my own pin right away,1070
Do you accept credit cards from the US,1071
Why has my new card still not come?,1072
"I no longer need AUD, I need GBP instead, how can I make this happen?",1073
"Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.",1074
"It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!",1075
Can I top up for free using a European card?,1076
WHAT IS THE SOLUTION OF THIS PROBLEM,1077
Will it be possible to change from USD to GBP with this App?,1078
Do you charge a fee on currency exchange?,1079
The exchange rate was messed up from the ATM,1080
Where can I order a card?,1081
I do not see the money I transferred into this account,1082
what is the most money i can top up?,1083
What is my money worth in other countries?,1084
What are the countries you have offices in?,1085
When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.,1086
Why isn't my payment showing?,1087
Why would you decline my card?,1088
Why isn't my Google Pay top up working for me? Did I do something wrong?,1089
How do I auto top-up?,1090
What's taking so long for this payment to go through?,1091
"I have the funds, why can I not use my top-up?",1092
Why hasn't my transfer gone through,1093
What do I have to do to prove my identity?,1094
Which merchants accept my card?,1095
Which ATM's can I use to make a withdrawal?,1096
How do I request a refund?,1097
I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.,1098
The check I deposited yesterday isn't listed yet.  Isn't that pretty slow?  I need to see the balance increased by that check.,1099
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",1100
"your company is awful, i would like to delete my account please",1101
Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?,1102
"When I attempted to make a transfer, it failed.",1103
"My top up keeps showing pending?  How long will things be like this?  Days, weeks, months?  I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?",1104
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.,1105
My billing address changed and I need to update my information.,1106
Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?,1107
Why are top-ups being verified?,1108
Why do you have an identity check?,1109
"I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?",1110
How can I get my card out of the stupid ATM that ate it?,1111
I can't seem to figure out why my transfers are getting declined.,1112
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?,1113
What fees to you have for top ups?,1114
At what age can a person open an account?,1115
How can I find an ATM that accepts this card?,1116
"I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.",1117
What are the countries that you operate in?,1118
Why is my friend not getting a transaction arrival yet?,1119
Why does it say my transfer failed?,1120
I believe that my card has been stolen!,1121
How can many disposable cards can I have per day?,1122
"Help, I need to top up my account. Where do I send a check?",1123
What currencies can I use to top up my account?,1124
"I need to exchange my GBP to AUD, how would I do this?",1125
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?,1126
A direct debit payment I didn't do shows in my app,1127
"My card isn't working at all, I need assistance. It's really frustrating.",1128
How come there is an extra fee on my statement?,1129
Please explain why my top-up didn't go through.,1130
Why does top-up need to be verified?,1131
I paid with my card so so why was I charged a transaction fee?,1132
My statement does not reflect that a refund has been issued,1133
Where do I need to go to change my PIN?,1134
Will I get Visa or MasterCard?,1135
How do I edit my details?,1136
I want to add funds to my account. What payment methods are accepted?,1137
Where do I find our how to get a physical card?,1138
What countries can I use your services?,1139
Why was I charged a fee on a cash withdrawal?,1140
I don't recognize this withdrawal on my statement,1141
Do you offer disposable virtual cards too?,1142
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?,1143
What  is the verification process for a top up card?,1144
I would like to use one of my cards for a family member. Is that allowed?,1145
The atm wouldn't give out cash,1146
How can I go about getting a disposable virtual card?,1147
I tried the wrong PIN too many times.,1148
There is a Direct Debit that looks suspicious.,1149
"If I exchange currencies frequently, is there a discount?",1150
Can I have a discount if I exchange currency often?,1151
My transfer seems to be too expensive.,1152
Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.,1153
Why is there an extra pound charge that is pending?,1154
is it possible to get a refund for something I purchased?,1155
i need to trace a deposit,1156
Tell me your opinion on the exchange rate.,1157
Hi! What documents can I use to verify my identity?,1158
I lost track of my card,1159
What card or currency can I use to pay?,1160
What do I do if I do not recognise a cash withdrawal?,1161
Can you help me track my card?,1162
How can I create another card linked to this account?,1163
The ATM gave me less cash than requested,1164
I require verification for my source of funds.,1165
"Why did my transfer not work, it says it was declined?",1166
"The expiration date for my card is coming up, how do I get a new card?",1167
How can I edit my personal details in the app?,1168
Can I open an account for my children?,1169
How do I edit my personal details?,1170
Hello I have a UK account.  Can you please check if everything is alright with it?  I made a transfer a couple hours ago but it doesn't show up yet.,1171
How can I trade currencies with this app?,1172
What do I do if my smart phone was stolen?,1173
Does google play offer the service to Top up?,1174
why is my top up failing,1175
I have a payment that hasn't went through yet.,1176
My accounts been charged a payment for something I didn't make.,1177
I need to exchange some foreign currency. What's the charge for doing that?,1178
When I topped up the app reverted it.,1179
"Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.",1180
Can you help me process a refund?,1181
How would I use a bank transfer for topping my account?,1182
Can I use my card no matter where I go?,1183
How come my cash withdrawal came with an unnecessary fee?!,1184
my virtual card has not came yet!,1185
what is going on with my cash withdrawal? the exchange rate is wrong,1186
I entered a wrong PIN too many times. How can I fix this?,1187
It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?,1188
Where did the money transfer go?,1189
My card payment still pending,1190
My package is taking too long to arrive and I don't want it anymore. Can I get a refund?,1191
Can you tell me what i steps i should take since my card was stolen?,1192
I tried to make a transfer like five different times. Why won't your system let me? Is it broke?,1193
What is the max top-up?,1194
"Hi, I tried to withdraw some money from an ATM and the machine was broken.  It says that the transaction is still in progress.  Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.",1195
Why is my beneficiary not allowed?,1196
"I just moved overseas and I noticed that you are charging me more fees.  I am a loyal customer, is this how you expect to keep customers?",1197
"lost my phone, what is account security?",1198
Does the app allow for exchanges between currencies?,1199
How do I get a virtual card on my device?,1200
Can I receive payment in another currency?,1201
How do I know which payments I make will have additional fees? Where can I find this information online?,1202
I am inquiring about your auto top up feature.,1203
I wasn't able to do a transfer to an account,1204
What's the amount that I can top-up?,1205
How long do transfers from Europe take?,1206
Are there limits with top-up?,1207
I didn't set up the direct debit I have,1208
How long will it be  before the person I sent money to is able to see it?,1209
How do I get my money back for something I bought?,1210
What is this cash withdrawal on my statement?,1211
My balance doesn't include my latest transfer,1212
Currently I can't get my card to work.,1213
The app reverted my recent payment,1214
Why do I see an extra fee on my statement?,1215
Why am I being charged to make cash withdrawals? I thought they were supposed to be free!,1216
Do you receive SWIFT transfers?,1217
When will my payment go through?,1218
Why have I not yet received my virtual card?,1219
When will my card come? I need it as soon as possible!,1220
Is there a way to find an ATM around me?,1221
Are there any restrictions on where I use this card?,1222
what is source of my money,1223
"Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?",1224
How do I get my card on the app?,1225
The top-up verification code is not visible.,1226
I got a €1 extra fee in my statement,1227
What do I do if i accidentally broke my card?,1228
I entered the pin incorrectly too many times and now it is blocked. Can you help?,1229
Which ATMs accept Mastercard?,1230
Please list the countries you support.,1231
"I would like a disposable virtual card, could I get one?",1232
Can you transfer money to your card by bank transfer?,1233
My transfer didn't work how come?,1234
I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?,1235
My balance is not right. It has not been updated for the cash or cheque deposit.,1236
Please explain the exchange rates.,1237
I want to get a refund.,1238
What identification is required to activate my card?,1239
"I need to get a card, how do I do that?",1240
"I used to know my password, but not anymore.",1241
How do I add my new card to the app?,1242
Why was I charged an additional fee when paying with card?,1243
where do i find out about exchange fees,1244
I need to update my demographics.,1245
Can you tell me why my transfer is failing and help resolve?,1246
Can I change my card PIN?,1247
I notice that I have a card payment that's been cancelled.,1248
Can someone please explain to me where my source of funds came from?,1249
Why do we need to verify top-up?,1250
How long does it take for a refund to appear?,1251
I need my card soon.,1252
My card got charged twice for the same thing!,1253
My app shows cash I didn't get.,1254
How can I fund another account with my American Express?,1255
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?,1256
how long does it take to get my card i am in a rush,1257
I need to add my new address now that I've moved.,1258
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.,1259
Google Pay isn't working. What is wrong?,1260
I got charged two times for a transaction,1261
I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?,1262
Why has my payment not transferred?,1263
Why isn't my money from a check deposit showing?,1264
"my balance has not changed, despite depositing a cheque",1265
I don't have my passcode to access the app.,1266
I moved and would like to change my address.,1267
Why hasn't my account updated?,1268
Explain how to verify my identity?,1269
I was charged for getting cash.,1270
I used an ATM and wanted to know why I was charged an extra fee.,1271
"How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.",1272
Where can I link a new card?,1273
What kind of ATMs would this card be accepted at?,1274
Can I deposit a check?,1275
I would like to know more about what a disposable virtual card is?,1276
"Give me my card, I need it now!",1277
"This is not right, I was told I could take out cash at the ATM for free?",1278
I have not received my pin yet,1279
Why am I being charged for ATM fees?,1280
Is there a way to use this app with a disposable virtual card?,1281
Why is my transfer taking so long to complete?,1282
Can I change or hold different currency?,1283
My credit card was just denied for top up! Can you tell me why this happened and what's going on?,1284
"Hello, I didn't receive the right amount on my ATM transaction,  the app shows the correct amount how can we fix this",1285
The card payment is declined.  Please inform me why.,1286
Why were there additional charges when I transferred funds?,1287
How can i get new card?,1288
I can't find any option to top up with a cheque?,1289
Where do I go to unblock my PIN?,1290
Is it possible to get one of your cards in the European Union?,1291
How much to exchange currencies?,1292
Is going to a bank only way to change my PIN?,1293
What is the charge for exchanging currencies?,1294
Where can money withdrawals be made?,1295
"My withdrawal is pending, why?",1296
How long does a payment show as pending before i should worry about it?,1297
I forgot my pin and am blocked now. Can I reset it somewhere?,1298
What is the top up code for?,1299
Can I get a new card even though I am in China?,1300
WHAT IS THE ATMOSPHERE OF IT,1301
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",1302
What countries are you supporting?,1303
I've forgotten my app passcode completely.,1304
"My PIN number was incorrect, and I can't access it.",1305
make my account go away,1306
My account shows up as pending after I received cash from the ATM earlier.  How can this be still pending? I've got the cash already.,1307
Why is my last transfer pending?,1308
Could you please tell me your exchange rates?,1309
"I put cash in my account, but I don't see it.",1310
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.,1311
I am trying to revert a transcation I did this morning,1312
I want to change my PIN.,1313
"My PIN got blocked, help.",1314
Help!  I forgot my password.,1315
"Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.",1316
What do I do if my card gets broken?,1317
When does a UK transfer show up?,1318
I'm trying to use a cheque to top up,1319
What are the disposable cards restrictions?,1320
Why did I only get $20 when I asked for $100?,1321
How long will a transfer be pending for?,1322
I need you to delete my account right now.,1323
Why hasn't my withdrawal shown on my statement?,1324
My card is about to expired what will happen?,1325
At what age can I open an account?,1326
Where do I access the auto top-up function?,1327
I would like to cancel my account.,1328
Why check my identity?,1329
If I want my son to have his own account is that possible?,1330
I exchanged cash when traveling and the rate was incorrect.,1331
how do i see what i transferred,1332
Why are you asking so many questions about who I am,1333
"I no longer want to transfer funds, can we cancel that transaction?",1334
The $1.00 has still not been reverted as indicated in the previous email.,1335
Why was my exchange rate a different amount than usual?,1336
I just have one additional card from the USA. Do you support that?,1337
A mortgage payment I'm making is giving me an error message.  This is the first time I'm making this payment and want to know what's wrong.,1338
I got charged twice for the same payment. Please removed the pending payment. Thank you.,1339
I need a new login code,1340
Has my account been frozen?  I tried to use my card but the ATM would not dispense cash.,1341
Would I be able to top up as much as I can?,1342
Is there a way to reset my PIN?,1343
Why would the app revert my payment?,1344
Unsure how to provide my identity.,1345
"I'm not sure what is going on here. I've received payment back into my account  for an item I've already received, from about 2 weeks ago.",1346
What is the reason for the fee charge on my transfer?,1347
I prefer Mastecard.,1348
Is the 1 pound charge going to be reimbursed on my card?,1349
where exactly does money come from,1350
Is there a top-up fee if you add money in USD?,1351
A direct debit payment that I didn't authorise shows up in my app.,1352
Please help my find out why there is an odd direct debit in my records.,1353
I  see an extra 1£ charge on my app. Why did It charge me extra?,1354
Why did you charge me extra for withdrawing money?,1355
I can't use my card because it is not working.,1356
I use my card internationally to manage payments and I just noticed that you are adding additional fees.  Why?  I am a good customer and this has me thinking about leaving.,1357
How do I go about getting an actual card?,1358
"Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.",1359
There is a charge for 1£ on my statement.  I do not think that I bought anything that costed 1£.  What is going on?,1360
I can't find my card! Can you help?,1361
Is there a fee that comes with transfers?,1362
Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.,1363
The app says I got cash from an ATM but I didn't,1364
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",1365
Do you guys have any age restrictions?,1366
Can I add a card to back into the app?,1367
Are there restrictions on disposable virtual cards?,1368
"If I get another card, what kind of fees am I looking at?",1369
Can I get my card fast tracked?,1370
How do you decide what the exchange rates are?,1371
"I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?",1372
What is with the need to have all my ID information?,1373
How do i receive a physical card?,1374
How are exchange rates determined?,1375
I had to pay money for paying with my card.,1376
where do I go to top up with cash?,1377
Can I track history on funds?,1378
What documents do I need to validate my identity?,1379
Where do I scan my card?,1380
I have a duplicate payment on my account,1381
I'm being charged for using my card!,1382
"I need to know this, where do my funds come from?",1383
Can I get a disposable card?  How many can I have?  How often can I use them?,1384
I got declined when attempting a transfer,1385
I just bought an item and changed my mind.  I have not received it yet how can I get refunded.  Thank you.,1386
What do I do if I have been charged twice?,1387
I've been waiting for over an hour for a top up to go through.  How long is this supposed to take?  I really need this money.,1388
I think that somebody is utilizing my card without my authorization!,1389
How often can I top up?,1390
I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?,1391
How many cards can I have?,1392
I need several disposable cards made per day.,1393
Do you know when the withdrawal will show?,1394
You can use it anywhere that accepts Mastercard.,1395
"Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.",1396
How can I exchange USD and GBP in the app?,1397
HOW LONG THE CARD VALIDITY,1398
I seem to of forgotten my passcode.,1399
Can I use my Apple watch to fill my gas tank?,1400
Can you tell me my code to get into the app?,1401
"So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?",1402
"I deposited a cheque, but my account balance stayed the same.",1403
Can I top-up automatically?,1404
What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.,1405
What currences are available for exchange?,1406
Can you please explain why the exchange rate for the item I bought is wrong?,1407
My refund is still pending,1408
"Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?",1409
How often am I able to top-up?,1410
I asked for a refund but its not here yet,1411
What is needed for my daughter to open an account?,1412
My top up doesn't work,1413
What steps do I have to take to change my PIN?,1414
I used the wrong account.,1415
I have a disposable virtual card. Is there a limit to how many times I can use it?,1416
The refund isn't appearing in my account,1417
are there any country restrictions?,1418
I don't have a password.,1419
"I'm not sure what to do about the PIN, because I don't have one yet.",1420
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",1421
Is there an issue with my card payment as it has not gone through.,1422
I tried to transfer but it was declined,1423
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.,1424
"How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?",1425
"Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.",1426
"I would like to delete my account now, please.",1427
I was charged twice for a few things this week when I only bought one. What do I do?,1428
Can I get a few more physical cards?,1429
What is needed to activate my card?,1430
What are age requirements for opening an account?,1431
Where can I use this card?,1432
"While doing a transfer, it says declined.",1433
Am I charged a fee to transfer funds?,1434
I have young kids. Can they use this service?,1435
Where do I get a virtual card?,1436
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",1437
I want to top up my account. Can I do it with Google Pay?,1438
How do you top up with a cheque?,1439
Are there any fees when exchanging to foreign currencies?,1440
I want a virtual card that is disposable,1441
My last name has changed and I need to update my account details.,1442
I have been charged twice for the same transaction.,1443
Is the cash withdrawal going to show?,1444
"There is an extra $1 charge on my statement, why is that?",1445
Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?,1446
For some reason my card payment didn't work,1447
why do I have a pending payment?,1448
"According to the app, I got cash from an ATM but I haven't made any transactions.",1449
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message.  What is the problem?,1450
"I need an actual card that I can hold in my hand, how do I do that?",1451
How can I get my Google pay top up to work?,1452
I am afraid to give you all my identify details.,1453
"I think that someone may be using my card, but I'm not sure,.",1454
How long will my top-up stay pending?,1455
Changing my PIN,1456
When will my transfer from the US get here?,1457
I believe a wrong exchange rate was applied towards a cash transaction I made abroad.,1458
The card has suffered a security breach.,1459
What can I do to make my physical card work?,1460
let me know how many disposable cards I can have?,1461
My card activation is failing.,1462
can i get a virtual card online,1463
My Google pay top up isn't working. Help.,1464
I would like to receive a refund for something I bought.,1465
Something's wrong my card won't work.,1466
Am I limited on the amount of disposable cards I can possess?,1467
Someone stole my card!,1468
My card don't work.,1469
My cheque is slow to cash,1470
I made a transfer recently but it has not changed on my dashboard.,1471
What is the first step I need to make for being able to access my account?,1472
Why did my exchange rate change?,1473
I was using a foreign currecy to make a payment and the applied the wrong rate.,1474
why was i charged a small amount,1475
Why did I get charged for withdrawing cash?,1476
How can I choose between Visa and Mastercard?,1477
What is the verification process used for?,1478
"I was charged a fee for the transfer, but can you tell me why?",1479
"I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?",1480
"I purchased something and the seller hasn't received the money yet, but it has been deducted from my account.",1481
My card payment has not been withdrawn from my account,1482
"I completed a transfer within the UK two days ago, but it is still not showing received.  I have verified the account number is correct already.  Is there anything else I need to do or is there a problem?",1483
Why was I unable to finish this transfer?,1484
Is the 1 pound charge I can see an error or an incorrect entry?,1485
How old do you need to be to use the banks services?,1486
"How long does the ""pending"" period of a transfer take?",1487
i dont recognize a charge on my card,1488
Why isn't my refund showing up?,1489
Top up is not working even though I have my AMEX in apple pay.,1490
Why is checking my identity important?,1491
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?,1492
I want to use a payment card to top up my account. How can I do this?,1493
I recently bought something abroad but the exchange rate is incorrect. Why?,1494
Is there a charge for exchanging foreign currencies?,1495
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.,1496
Are you able to make exchanges to EUR?,1497
How do a reverse a duplicated charge?,1498
Why didn't my payment process,1499
I cancelled my card payment,1500
"I have used all my PIN tries, what now?",1501
"I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?",1502
I believe my card payment has reverted,1503
With my credit card i would like to transfer money.,1504
My card did not work at store.,1505
"With my new card, how may I activate it?",1506
Why did I get declined during a transfer?,1507
Will my pin number be sent with my card?,1508
How can I investigate a missing refund?,1509
How much do you charge for exchange rates?,1510
"If someone sends me money, will I be charged?",1511
Can it be delivered on a certain date?,1512
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?,1513
Why was my atm withdrawl declined,1514
What is the delivery time to the US?,1515
What's the limit for auto top-up?,1516
I don't know what a pending payment is.,1517
A payment on my statement is wrong.,1518
What is not accepted in order for me to top up my account?,1519
Why did it cost money to transfer funds?,1520
I need to exchange foreign currency will i be charged?,1521
"I'm not happy, I want to close my account.",1522
What flat currencies do you support for holding and exchange?,1523
How can disposable cards be used?,1524
"Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?",1525
I'd like to know what you guys look at to decide an exchange rate,1526
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives,1527
The attempted transfer failed.,1528
Will you charge me more if I top up with an international card?,1529
I didn't make a payment that shows in my app.,1530
How do I find out what countries you service and what countries you do not?,1531
Is there a fee for european bank cards?,1532
What do I do now that I can't use this card?,1533
I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.,1534
when i travel can it top up automatically,1535
"If my card expires next month, will I need to order a new one?",1536
The payment on my card shows as pending.,1537
My card was stolen. What do I need to do?,1538
Do the disposable cards have a transaction limit?,1539
I don't know my password anymore.,1540
Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?,1541
I know I'm getting a new card but would like know when I can expect to receive it.,1542
I tried withdrawing but my cash is not showing up?,1543
"I can't be sure, but I think that someone may be using my card.",1544
Please delete this account.,1545
How do I order a replacement for stolen card?,1546
I tried to get gas but my money was gone!,1547
I have a top up card. Where is the verification code?,1548
The transfer was accepted but now it's stuck on pending. When will it go through?,1549
Where are my funds? I topped off my car but it didn't seem to complete.,1550
Please tell me how the exchange rate is determined. I was expecting more money for the transaction.,1551
stop the transaction,1552
What can I expect if I use bank transfer to top up my account?,1553
Can you tell me why I was charged $1 for a transaction?,1554
I was charged a fee for withdrawing cash.,1555
Can I use a check to top up?,1556
Please provide currency exchange rates,1557
Why did you charge a fee when I withdrew from an ATM?,1558
I don't have a virtual card - how do I get one?,1559
I haven't been sent my new pin!,1560
Why are there fees for using a card?,1561
I don't need to transfer anymore and I want to cancel it.,1562
How do I modify my account details?,1563
Why was I charged twice for my item!,1564
Can I be charged for exchanging foreign currency?,1565
What do I do if my disposable virtual card doesn't work?,1566
I made a cash withdraw and it shows up as pending why is that?,1567
"I transferred money to a receiver within the EU and they received a lesser amount than expected.  Now I will have to send additional money to the receiver in order to make up the difference.  I'm not sure what went wrong, can you please advise?",1568
Why wont the ATM give me cash?,1569
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?,1570
How do I change my last name?,1571
Can my PIN changed remotely without visiting a bank?,1572
My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue,1573
How can I replace an expired card?,1574
I withdrew some cash and the exchange rate seems to be wrong.,1575
How can we correct a mistake on an ATM transaction?  The app shows what I should have gotten.,1576
Why is my PIN blocked?,1577
What is the refund process?,1578
where do I top up my google pay?,1579
Why is there an uknown charge showing on my account?,1580
"My card info was stolen, what do I do?",1581
How many times can I auto top-up?,1582
Why is there a fee associated with card use?,1583
How does a disposable virtual card work?,1584
How do I fix a transaction to the wrong account?,1585
Please give me both a visa and a mastercard.,1586
Are there limits to businesses that will accept this card?,1587
Someone used my card without my permission.,1588
"Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.",1589
Are there any specific cash machines that I have to go to in order to change my PIN?,1590
What forms of ID do you need for identity verification?,1591
"When I top-up, the app reverts it.",1592
Why did you charge me extra?,1593
A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?,1594
Why hasn't my payment gone through yet?,1595
What is the charge to make a transfer,1596
How do I return something for a full refund?,1597
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!,1598
Where'd the rest of my cash go from the ATM,1599
I don't have the device I used to log onto the platform so I can't access it.,1600
I have a transaction showing multiple times.,1601
Are there any limit on the auto top-up?,1602
Did  my transfer fail?,1603
I am not satisfied with your service.  Close my account.,1604
Can you change the rate for the item I bought in a different currency as it is wrong?,1605
do i need to wait for my card before i get pin,1606
I have been waiting for my top-up to complete and it still hasn't gone through.,1607
I did a transfer.  What is the extra fee?,1608
Mastercard is preferred to me.,1609
It shows that the transfer on my account wasn't allowed.,1610
My phone is at the hotel.  How can I use the app?,1611
I was supposed to get a refund but I do not see it.,1612
My money disappeared! Please help??,1613
Why do you have the identity check,1614
Please cancel the transfer I just made.  I put in the wrong account number and can't seem to stop it on the app.,1615
I need to move money to another beneficiary. Why is it not working?,1616
"I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like  something is wrong,I don't want to be charged for Transaction i did not make.",1617
who can put money in my account?,1618
I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?,1619
Can you tell me the countries you operate in?,1620
What is taking so long with my refund?,1621
How long will this transfer from europe take?,1622
Is it possible for a person who lives in the US to get a card?,1623
"How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.",1624
I would like to return my purchases,1625
Please help.  There is a payment in the app that isn't mine.,1626
"On the card that is coming, what's the tracking info?",1627
what is the status of my refund,1628
"I would like to close my account, as I'm not happy.",1629
Is there a fee for currency exchange?,1630
How many payments can I make using a virtual card?,1631
I want to know why my top-up was reverted,1632
Is my card frozen?,1633
I lost my passcode.,1634
€1 was in my statement as an extra fee.,1635
How to exchange my currency,1636
I need to find the card I received in the app.,1637
how come my transfer declined,1638
How do i verify my card?,1639
How many transactions can I do with a disposable card?,1640
Why is my withdrawal from the ATM still showing as pending?,1641
My contactless payments don't work.,1642
"Some cash was withdrawn in the app, but I did not do it.",1643
Can I get a new pin number at any ATM using my card?,1644
How do I deactivate my account?,1645
Why can't I get cash out?,1646
Why is my card being declined when I try to do a top-up? How can this be immediately resolved?,1647
Which establishments will accept my card?,1648
Why was I charged a fee to transfer money?,1649
Do you have support for flat currencies?,1650
I believe my card has been compromised because of a strange withdrawal,1651
How long will the $1 charge show as pending?,1652
What do I do if I can't prove my identity?,1653
The purchase I made is still pending.,1654
There is unexpected money in my account.,1655
The app says my transfer failed,1656
"I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet.  Can you check on your end to see if the money has reached you guys?",1657
The top-up is broken.,1658
How will I receive my PIN?,1659
I want to use cash to top up.,1660
My foreign currency exchange has been applied incorrectly.,1661
Can I choose my card scheme?,1662
"My card has an issue, the payment has been deferred.",1663
I wish to be able to top up with cash.,1664
"lost card found, want to put it back in app",1665
Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.,1666
"How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?",1667
"I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?",1668
"I received my card, how do I get it to show in the app?",1669
Could you tell me the fiat currencies that you work with?,1670
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.,1671
I can't verify identity through the app.,1672
i need to know about exchange rates,1673
My card is expiring so how fast can I get a new one and how much will it be?,1674
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",1675
How long does a check take to show up in the account balance?,1676
am i able to receive my salary this way?,1677
What do you do with all the identity information you're collecting from me?,1678
I did not make a direct debit payment as listed on my app,1679
I need to cancel a transaction please!,1680
I do not think the pop up went through yet.,1681
My card was working but now it doesn't.,1682
What is identity check?,1683
what cards can i use to add money to my account,1684
I want to find out what happened to my new card?,1685
I did a transfer and was charged a fee that should not have been charged!,1686
what is the leadtime for a new card to show up in the mail?,1687
How do I go about getting a virtual card?,1688
Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.,1689
When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?,1690
My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.,1691
Help! I need to transfer something to China.,1692
What is the reason I couldn't do a transfer to a beneficiary?,1693
How can I top up with Apple Pay?,1694
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?,1695
Why have I not received a virtual card yet?,1696
How do I report a cash withdrawal that wasn't me?,1697
How can you assist me on topping up on bank transfers to my account?,1698
I transferred some money but it hasn't arrived.,1699
I've lost my card. What can I do about that?,1700
Help! When will the card arrive at my home?,1701
can i use my mastercard to add money to my account,1702
Do I need to order a new card before it expires?,1703
When will my transfer finish pending?,1704
How many transactions can I do with my disposable card?,1705
Please verify my top-up card,1706
I recently bought an item using my card and I was charged an extra fee why is this?,1707
I transferred money but the recipient does not see the funds in their account?,1708
"I need an accurate exchange rate, when I make my withdrawals.",1709
You have declined my  payment.,1710
I transferred money but the balance hasn't changed.,1711
How do I top-up automatically?,1712
Is there an extra fee to exchange currencies?,1713
why isnt my cash withdrawal showing,1714
I can't get a contactless payment to work.,1715
What do I do if someone used my card without my permission?,1716
"There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.
",1717
Why is my payment still pending?,1718
Which credit card top-ups do you accept?,1719
How can I prove the source of my funds?,1720
How can I get my money that I didn't get from the ATM?,1721
Reverted top up,1722
Is the EUR accepted for exchanges?,1723
What's the process to receive a second card?,1724
I am not sure but someone else might be using my card,1725
"Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour.  If this verification has in fact, failed, double-check to make sure that your images are clear.  Also make sure that your document photos have no blur or glare. They need to be readable.  You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.",1726
What do I need to do to link my new card for my account?,1727
What limits are the to top-ups?,1728
Is there a top-up limit?,1729
"I want to add money to my card, what payments do you accept?",1730
Says that my top-up is incomplete?,1731
What forms of ID work for verification?,1732
How can I fix my contactless?,1733
How do I switch to a different currency?,1734
I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect.,1735
What do you charge to top up US cards?,1736
"I tried to withdraw $100, all it gave me was $20.",1737
"Can Google Pay be used for top up, please help?",1738
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",1739
I was charged an extra pound.,1740
How do i activate my card,1741
Would I be charged any fees if I added money to my account using an international card?,1742
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?,1743
What do I do if my payment was reverted?,1744
Can you tell me why I can't make any transactions?,1745
How can I know where my card will be accepted?,1746
I got a message that my transfer was declined.,1747
Is there any fees associated with receiving money with this account?,1748
I just moved. How do I give you my new address?,1749
What fiat currencies do you support?,1750
Can you track my card for me?,1751
How long does it take for money to transfer?,1752
My top up has failed,1753
What are the steps I need to do if I have a stolen card?,1754
An extra fee of €1 was in my statement,1755
I tried to get cash in the ATM but it was not approved,1756
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.,1757
I bough an item and the exchange rate was incorrect.,1758
How many disposable cards am I allowed to have?,1759
How can I solve my issue with holding multiple currencies?,1760
How long will my transaction take?,1761
Are there any restrictions on the disposable cards?,1762
What if I need my salary in another currency?,1763
A duplicated payment was made for something.,1764
What's the tracking on the card you sent?,1765
My address details have changed and I want to update them,1766
I'm supposed to have a refund but it isn't there,1767
What are the steps for  making a transfer for topping up?,1768
Are cards available in the EU?,1769
Will be Apple Watch be able to let me top up?,1770
What fiduciary currencies are supported for tenure and exchange?,1771
Will the transfer show up in my account soon?,1772
Why was there an extra charge with the withdrawal of my money?,1773
Where do I order a virtual card?,1774
"I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!",1775
I need to reset my passcode. Where do I go to do that?,1776
When will I get a virtual card? I haven't gotten one yet,1777
Will my employer be able to pay me with this service,1778
Why is my cash withdrawal still showing as pending?,1779
Are you ripping people off with the exchange rate?  It can't be that atrocious between banks.,1780
I am waiting for a payment to be processed,1781
"If I order a new card, how much will it be and how long will it take me to get it?",1782
Can I convert currency with the app?,1783
What's my pin number?,1784
Why hasn't my card payment cleared yet?,1785
Is my new card activated?,1786
can i use both visa and mastercard,1787
"My details need to be changed, how can I do so?",1788
Why am I being charged for getting cash?,1789
Why am I not allowed to verify my id?,1790
Tell me about verifying top-up,1791
Which currencies do you accept for adding money?,1792
I can't remember my passcode.,1793
There is a payment that I was charged two times for.,1794
I was charged twice for the same thing.,1795
I do not want a VISA card.,1796
Help my prove my identity.,1797
Why haven't I seen the cash from the cheque I deposited yet?,1798
I made a transaction to the wrong account!,1799
"I have a transfer from the US, How long is the wait?",1800
"For the identity check, do I need any kind of documentation?",1801
An ATM machine didn't give me back my card.,1802
I didnt get the correct exchange rate for getting cash,1803
How much are you going to charge me if I top up my US card?,1804
I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?,1805
I see an unfamiliar Direct Debit payment.,1806
Where is the top-up verification code?,1807
Help my find the verification code on a top-up.,1808
"In my app, a direct debit payment that I didn't do shows up.",1809
I forgot what my pin number is and now am blocked can you help me get in?,1810
Explain why a card payment would be cancelled?,1811
I need to know where I can withdraw money.,1812
Can I use my card wherever I want?,1813
Can you help me get a disposable virtual card?,1814
Help!  The app says I took out cash but I didn't!,1815
Why aren't my payment funds available to me?,1816
Why can't I transfer to another account?,1817
What is the extra fee that was added when I used the card?,1818
What currencies do you accept for adding money to my account?,1819
Is there a way to recover my password?,1820
How do I get my card PIN?,1821
I don't understand why my payment was declined. I thought everything was ok.,1822
I think youre system may be broken because I have tried transfer money 5x and it isnt working!  I'm not doing anything complicated it is what I usually do.,1823
"I was charged twice, when I didn't purchase anything twice.",1824
I tried to do a transfer and it's saying it declined.,1825
There are two of the same charge on my statement.,1826
"I'm waiting for a money transfer to show, still.",1827
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?,1828
Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?,1829
I am looking to transfer some money from my other bank account into this one.,1830
"Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.",1831
What am I going to need in order to activate my card?,1832
I need my virtual card,1833
I'm noticing a payment/purchase at a company that I don't recognise.,1834
Can I activate my card with the app?,1835
Why did my credit card get declined for top up?,1836
It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.,1837
Tell me why my topup wouldn't go through?,1838
I need clarity on why my card is not working.,1839
My beneficiary is unable to transact,1840
What is the current exchange fee?,1841
Transfer could not be completed due to being declined.,1842
Is there a fee to get an actual card?,1843
The terminal I paid at wouldn't take my card. Is something wrong?,1844
I got a cheque that I want to top up with?,1845
Why am I being charged a hidden fee?,1846
"I made a bank transfer earlier from my UK account.  I don't see it yet, can you check the status?",1847
"My transfer went through, but it seems to be caught up in a pending status.  This was very important that it got done quickly, can you give me a status update on how long it will take?",1848
Is it possible to transfer money to my credit card?,1849
Why doesn't it work when I use American Express to try to add money to my account?,1850
I am still awaiting the money I put into my account this morning.,1851
When can I use money sent to my account?,1852
Explain pending transactions.,1853
Is there a way to view the history on where my funds came from?,1854
Why do some of my payments have fees?  I don't understand.,1855
Why does a top- up need to be verify?,1856
How do I authenticate my top-up?,1857
Where should I look for my PIN number at?,1858
"Why are all my transfers failing?  I have the details right and they won't complete.  I've been trying all day and they still won't go through, this is URGENT, please help.",1859
Do you do business in the EU?,1860
Is a SWIFT transfer acceptable?,1861
Can you give me the restrictions of the disposable cards?,1862
I'm in China and really need a new card.,1863
"Transferred to account is not successful, help please?",1864
"Would you be able to offer me a discount, since I need to exchange currencies frequently?",1865
I would like my card activated.,1866
Is there a maximum for top-ups?,1867
Why is my transfer not showing,1868
I found a transfer fee - is that correct?,1869
"Money was taken out without my consent,",1870
Where can I find the auto-top up feature?,1871
My transaction is on the wrong account.,1872
Problem verifying my account,1873
Can you lookup my password?,1874
I think my card payment has been reverted,1875
Can I exchange currencies with the app?,1876
Can I change my PIN if I want to?,1877
I am here to change my adress.,1878
I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?,1879
i didnt do this charge,1880
How do I delete my account now,1881
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",1882
Can I set up to my account to automatically top up?,1883
The app doesn't think it's me.,1884
"stolen phone, what should i do",1885
I would like to know if you use Visa or Mastercard.,1886
what is my monthly spending limit because i was refused my money at an atm,1887
Why would my transfer result in a decline message?,1888
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.,1889
Why am I unable verify my id?,1890
Why wasn't my bank balance updated?,1891
How can I transfer money using my credit card?,1892
Was my transaction reverted with my card?,1893
I was refunded the money for something I bought already.,1894
Why is there an extra fee charged?,1895
"I can't make any transfers, they won't go through, the details are correct as I checked them.  Can you look in to this please?",1896
Is there a fee to add money to an international card?,1897
How long do I have to wait for a US transfer?,1898
"My new card just arrived, how can I activate it?",1899
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",1900
Is it possible to cancel my transfer?,1901
I have an incorrect charge and would like a refund.,1902
There is a direct debit charge on my account that is not mine.,1903
"I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?",1904
How can I dispute a direct debit charge on my account?,1905
How do I exchange currencies with this,1906
the exchange rate is wrong from something I got in another country,1907
I did not do this payment,1908
Is my PIN sent separably?,1909
Why is my cash withdrawal still pending?,1910
Can you let me know why my cash withdrawal is still pending?,1911
I have a new card. How do i top it up?,1912
"who do I talk to, to cancel a transfer?",1913
When can I expect delivery?,1914
I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?,1915
My transfer was declined. What might the reason be?,1916
It declined my transfer.,1917
How long will it take my card to get here?,1918
Will I be charged for a cash withdrawal?,1919
How do I stop fraud to my account?,1920
Are there any restrictions to where I can use my card?,1921
i don't see the top-up verification code anywhere,1922
Help! I need to cancel a transaction.,1923
There's a cash withdrawal I am certain I did not make,1924
"My transfer was wrong, are you able to stop it before it goes through please?",1925
I do not feel comfortable verifying my identity.,1926
"help, lost my card",1927
Delete my account now please.,1928
"My PIN is unlocked, what do I do?",1929
Can I get some help to get me card activated?,1930
Is there a limit to my top-up?,1931
How do I delete an account?,1932
My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?,1933
Why do you need me to verify who I am?,1934
Am I gonna be charged for sending out more cards?,1935
"If I want to send out more cards, do you charge extra for that?",1936
Can I have my account add money automatically in certain intervals?,1937
Please verify my source of funds.,1938
My beneficiary is not allowed?  Why?,1939
Need a new passcode.,1940
Do you accept US credit cards?,1941
How long does it take to show a deposit I made to my balance?,1942
"Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.",1943
My cheque deposit didn't seem to work.,1944
Please help!  I was mugged and everything stolen.  What do I do to stop them from accessing my account?,1945
Can you assist me in acquiring a virtual card?,1946
How do I access the virtual card?,1947
want to know how to get virtual card,1948
My card hasn't arrived yet. What do I do?,1949
What are the currencies that are accepted to add money?,1950
My attempted transfer keeps kicking back with an error message.  Could you please help me to resolve this?,1951
My exchange rate is wrong when I get cash.,1952
Do you have charges now when you pay with a card?,1953
How can get a Visa card?,1954
Why is it taking so long for my pending transaction to post as cleared?,1955
"I've been waiting for 3 days, why is my withdrawal still pending?",1956
do i have to talk to someone to close an account or can i in the app,1957
"that fee should not be there, you charged my cash for an unnecessary thing.",1958
"I need to make a purchase online, where is my virtual card?",1959
I need to terminate my account immediately.,1960
Why did I get charged a fee for my transfer?,1961
How do I perform identity checks?,1962
I need to check status as my friend hasn't got money I sent.,1963
When do I get my card PIN?,1964
Why did I not get my refund yet?,1965
What is the estimated time on an urgent transfer from China?,1966
Why isn't my pending transfer finished?,1967
How can I convert currencies?,1968
Are there any fees associated with receiving money?,1969
The recipient can not locate funds.,1970
I am unable to access my app due to forgetting my passcode.,1971
My password doesn't work.,1972
Why was my payment declined? I keep trying my card but it's not working.,1973
Can I transfer money using a different currency?,1974
Why was I charged a higher exchange rate when I bought something abroad?,1975
Where am I able to get my PIN unblocked?,1976
What should I do after I've moved and need to update my personal details?,1977
Is there a top up fee for transfer?,1978
Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.,1979
I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.,1980
What is the limit on disposable cards?,1981
How do I know when my new card is going to arrive?,1982
My account is blocked because I entered the wrong pin too many times.  Help me unblock.,1983
Are you aware of any charges for receiving money?,1984
I have a duplicate payment on my card.,1985
How old can one use your service?,1986
I need to find out why my pending payment hasn't gone through.,1987
Tell me why there is an extra charge when I used an ATM?,1988
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?,1989
I happened to forget my password,1990
I am not receiving the correct exchange rate on my card.,1991
why have i not got my new card?,1992
Can you help me reset my passcode? I forgot it.,1993
I'm interested in learning more about disposable virtual cards.,1994
"In the exchange and holding, what fiat is allowed?",1995
"I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?",1996
I just had my card get declined at the ATM! I need to get money out but I am unable to.  Why has this happened?,1997
When I was abroad the exchange rate for me was wrong.,1998
I wish to top up using a cheque.,1999
Do I have a say when it's delivered?,2000
Online banking is not showing my cheque or cash deposit so the balance is incorrect.,2001
This stupid system is not letting me prove my identity.,2002
How old do I need to be?,2003
Help me unblock my account.  I entered the PIN wrong too many times.,2004
Why do you need to know so much about me for my account?,2005
I use this card all the time so why did it get declined at the store today?,2006
Tell me why there is a charge on my cash withdrawl.,2007
Do you offer a discount for those who perform frequent currency exchanges?,2008
Why is my payment declined? It looked like everything worked ok and my account was fine.,2009
I am seeing in the App a payment that its not mine,2010
Has my top up gone through?,2011
My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.,2012
How do I link one of your card that I already have?,2013
Please help me with my card.  It won't activate.,2014
Why did my payment fail?,2015
"In a month, my card will reach its expiration date, am I required to request the next card?",2016
Help me cancel a transfer.,2017
Yikes!  I didn't get the amount of money that I requested.  What do I do now?,2018
There is a top up that has been pending for an hour and I don't know why.  I was expecting it immediately and need it now!,2019
Can I withdraw from any ATM?,2020
I have a confusing payment appear on my statement and I don't recognise it!,2021
I want to top up my account with a cheque,2022
"I sent some money to somebody a couple of hours ago, and they still have yet to receive it.  They really need the money, how much longer are they going to have to wait?",2023
Where is the money that I transferred.,2024
after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?,2025
How do I check to see why my card payment was declined?,2026
where can I see who sent me funds,2027
"I want to reactivate my card, I thought I had lost it but I found it.",2028
What would cause a transfer failure?,2029
"If I top up by transfer, am I going to be charged?",2030
Why is there an additional fee showing on the statement I received?,2031
"Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?",2032
"I lost my card and need a new one, will it cost me?",2033
My card doesn't seem to work anymore,2034
I couldn't pay with card in a shop,2035
I bought something online and it says there was a fee to transfer money. Isn't that free?,2036
Can I use my card while on vacation overseas?,2037
Why cant I send money to a beneficiary?,2038
Is verifying my identify important?,2039
Are cards available to those outside of the UK?,2040
I want to take some funds from my other bank account and add them to this one.,2041
What do I do about my expired card?,2042
"Suddenly, my card won't work.",2043
What happens with the duplicate charge in my account?,2044
I got charged twice with a duplicate card. How do I resolve this?,2045
why and how soon do I have to have proof of identity to you?,2046
I attemped a transfer and it didn't go through.,2047
I see a direct debit charge that I did not approve,2048
how long are my top ups pending,2049
I am looking for my top-up verification code and cannot find it.,2050
Can I get a card that works in other countries like Africa and Indonesia?,2051
Help me change my PIN.,2052
Do top-up limits exist?,2053
Tell me how to top up my account using bank transfer.,2054
A payment shows up on the app that I never made.,2055
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?,2056
"While abroad, I got cash, and the exchange rate applied is wrong.",2057
You did not give me the correct exchange rate for an item that I bought.,2058
The ATM only gave me 10 pounds when I withdrew 30. What do I do?,2059
Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.,2060
My ATM withdrawal is taking forever,2061
I can't see all the refunds in my statement,2062
Can I have a supplementary card?,2063
I am not able to see the card PIN anywhere?,2064
The store card reader would not accept my card.,2065
I was charged multiple times at the same location at the same time,2066
Can you close my account please?,2067
I'm panicking!  I lost my card!  Help!,2068
What do I have to do to get the contactless to work?,2069
Why is the top-up I made still pending.,2070
"There is an unexplained $1 charge on my statement, can you please explain this to me?",2071
Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?,2072
I need a Visa card,2073
"My card expires soon, will you send me one automatically?",2074
"I am seeing unathorized transactions in the app, on my account.",2075
I need several cards per day. And I need to be able to throw away all of the cards I make.,2076
Do you have to be in the UK to get a card?,2077
The wrong account was used during a transaction.,2078
Someone else accessed my account and made a payment.,2079
Is my card lost? I am still waiting for it to be delivered.,2080
Is there a tracking number for the card you sent me?,2081
I've just got married and want to change my name.,2082
Why was there a transfer fee on my account?,2083
What other currencies are available to change to?,2084
Do you have an age requirement when opening an account with your service?,2085
Can I exchange from USD to GBP?,2086
There is a payment in the app that I did not approve,2087
How do I contact customer support about my declined transfer?,2088
"After I attempted a transfer, it failed.",2089
My card was rejected,2090
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while,2091
I purchased something overseas and the incorrect exchange rate was applied.,2092
"My card has been pending for a while, what should I do?",2093
How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.,2094
Can you tell me your exchange rates?,2095
I topped up but it isn't in my account,2096
Will I get a visa or Mastercard?,2097
The rate applied to my purchase in a foreign currency was wrong.,2098
I need to know where my funds come from.,2099
How can I receive verification for the source of my funds?,2100
Are you only able to get a card if you're in the UK?,2101
Can I have it by a certain date?,2102
how can i add money to my account if you don't accept cash,2103
Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent,2104
My ATM withdrawal was cancelled,2105
My refund is not here yet,2106
What does it mean when a cash withdrawal is pending?,2107
What cash stations take this card?,2108
There's a payment with my card that I didn't perform. I don't know that name shown.,2109
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!,2110
my transfer isn't there,2111
The exchange rate for case abroad is applied wrong.,2112
Can you please tell me where my card is? I ordered it 2 weeks ago!,2113
Help! I think someone has made a cash withdrawal with my card!,2114
I entered my pin wrong  too many times.,2115
I wanna revert a transaction i did this morning.,2116
What different currencies can I get?,2117
How do the foreign exchange rates work?,2118
"I've been waiting since Friday, where is my money?",2119
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.,2120
How much does each transfer cost?,2121
"My payment has been declined!! What's going on, I thought everything was alright and working well?",2122
I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?,2123
Can I tell if my top off didn't work?  It doesn't seem to have.,2124
The money disappeared when I tried to use my card to top up.,2125
There is a cash withdrawal on my statement that I don't recognize,2126
"It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.",2127
Why can I not make a transfer?,2128
"How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.",2129
What is the length of time for one of these items to come to the U.S?,2130
Can I deposit money using Apple Pay?,2131
There was an extra fee when I was at the ATM.  Why?,2132
Is there a tracking number for the card?,2133
Why have I been charged more than once for the same transaction?,2134
Can this convert money?,2135
Why do the top-ups need to be verified?,2136
Will a cheque suffice?,2137
I couldn't make a transfer,2138
Can I change my pin at a cash machine?,2139
What is the return policy?,2140
"I cannot get to my app, what should I do?",2141
There was an extra fee on my account when I got cash.,2142
I am upset with your service.  Please delete my account.,2143
Where do my available funds come from?,2144
Show me how to verify my identity?,2145
How can I exchange currencies using your app?,2146
Why am I being charged the wrong currency exchange when I purchased something abroad?,2147
What do I do after the ATM takes my card.,2148
"If someone in a different country sends me money, do I have to pay a fee?",2149
My Identity verification hasn't passed yet is it possible to use my account?,2150
Should my cash withdrawal still be pending?,2151
need my details changed,2152
when will my transfer clear,2153
I think I am a victim of fraud.  I noticed there was a charge on my account that I didn't do because I haven't touched my card today.  Can you please reverse the charge and refund my money?,2154
My card expires next week. How do I get a new one?,2155
Can I use my new card?,2156
I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?,2157
How does it work when I transfer money into my account?,2158
Can I have more disposable cards?,2159
How can people transfer money to me?,2160
Whats the max I can top up,2161
"Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?",2162
How do I get a refund for something I bought?,2163
My card shows a cash withdrawal I don't recognize.,2164
Where can I find a list of descriptions the disposable cards have?,2165
Which locations can I withdraw money from?,2166
$1 charge in transaction.,2167
My wallet was taken and I see that someone is using my card!   Please help me!,2168
What is the strange cash withdrawal on my statement?,2169
When will my pending payment finish?,2170
Could you please help me?  I made my rent payment and have double checked that I sent it to the right account.  The person receiving it says he has not received it but it shows complete on my side.,2171
"Your system is broken. My transfers keep failing, 5 times now.",2172
Do cash withdrawals cost anything?,2173
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?,2174
I would like to know how my friend would be able to send me money,2175
I want to open an account for my children,2176
Can I change my PIN remotely?,2177
I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?,2178
"The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?",2179
I submitted a transaction but it was for the incorrect account.,2180
I can't input my pin again.,2181
"Using your app, would I be able to exchange between USD and GBP?",2182
I was informed that transfers were free. I noticed I have a fee but why?,2183
It seems like a transfer is pending.,2184
An extra pound was charged!,2185
Why do you keep declining my payment? I tried several times already with this card and it is just not working.,2186
What documents do you need to verify my identity?,2187
I am 16 and just started working at McDonalds can I deposit my checks at your bank?,2188
How much is it to use my US debit or credit card to top up?,2189
From which age can my kids use your service?,2190
"I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?",2191
"top up google pay, is it possible?",2192
"I bought a product a week ago, but may need to return it.",2193
How do I revert a transaction?,2194
I made a payment but it was returned.,2195
What is preventing me from adding a specific beneficiary?,2196
How long does it take to activate my card?,2197
Why was the payment on my card declined?,2198
Can someone please help assist me by explaining to me why my pass-code is not working?,2199
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?,2200
How does your app transfer the money,2201
What are the reasons for my beneficiary not being allowed?,2202
"I was using foreign currency at an ATM, but the rate was typed in wrong.",2203
How much does it cost to do a transfer?,2204
I think that there was an error in calculating the exchange rate.  I recently withdrew cash and received much less than expected.,2205
I am waiting on the refund,2206
I see cash withdrawal activity in the app that is not mine.,2207
Why did my transfer fail?  What can I do?,2208
How long should it take for my top-up to finish? I've been waiting a while.,2209
I saw there is a cash withdrawal from my account via the app which I did not complete.,2210
How do I get my card active?,2211
What information do I need to see my source of money?,2212
Is there an automatic top up feature?,2213
I wanted to know why there is a transfer of mine pending.,2214
"Someone stole my phone, what is my next step?",2215
Can I change my address?,2216
I made a payment that's pending. Will it go through?,2217
Today I used my card at a restaurant and it was declined. Why?,2218
what is the age limit for opening a new account,2219
I want a refund for an item,2220
Is there a reason that my transfer failed?,2221
Do the disposable cards have any restrictions on them?,2222
"I tried to make a withdrawal from the ATM, but it was cancelled.",2223
"I can't freeze my account as I need the card as I am traveling, how do I change my pin?",2224
I made a transfer and was charged an extra fee!,2225
Why did they take more money out then I withdrawed?,2226
Can I choose between Mastercard and Visa?,2227
There is a missing transfer on my account,2228
Whats the minimum age to have an account,2229
"If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?",2230
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?,2231
DO you know the reason for the identity check?,2232
European bank card for top up will come with any extra fees?,2233
I made a cash deposit to my account but i don't see it,2234
Who can purchase a disposable virtual card?,2235
What do I do if my card is not working?,2236
I'm still waiting for my new card.,2237
I need a disposable virtual card. Please tell me how to order one.,2238
How long does it take to verify a cash withdraw?,2239
I don't remember my login code,2240
My ATM withdrawal was declined.,2241
How can I go about getting a refund?,2242
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.,2243
"How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?",2244
how can the money machine keep my card what do i need to do?,2245
Can I top up my balance with a cheque?,2246
Please check and let me know why my transfers are getting declined.,2247
What is the best way to get my virtual card?,2248
Why didn't my transfer get to the recipient?,2249
where can i see money source?,2250
I've deposited a check but the cash isn't showing that it's there yet.,2251
I want a refund,2252
I'm interested in getting a card. How does one go about doing that?,2253
What is your check-cashing policy?,2254
How long will a transfer from the US take?,2255
What is the purpose for verifying my identity?,2256
"My card is expiring, how do I get a new one?",2257
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?,2258
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.,2259
What transfer methods do you accept?,2260
Money was transferred to me and I am unable to see it,2261
Do I have to pay for a physical card?,2262
"My bank card has expired, how can I get a new physical card?",2263
"I put some money in my account the other day and it's not gone in yet, can you help with this?",2264
why does my statement contain an extra fee?,2265
Do you have any card fees if I want to add money using an international card?,2266
"I don't know what my passcode is, can you help?",2267
Do I need to speak to a representative to change my pin?,2268
My top-up didn't go through; it still says pending. What's up with that?,2269
Do you offer SWIFT transfers?,2270
How do I know where the funds come from?,2271
where is card accepted,2272
There is an unauthorized payment in my statement.,2273
It says the transfer wasn't accepted.,2274
Why was I charged a fee when making this transfer when I shouldn't have been?,2275
My money hasn't been transferred yet.,2276
"I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?",2277
There is a weird payment in my statement.,2278
"how to delete account, not happy",2279
I made a transaction at an atm and was charged extra for it.,2280
my exchange rate looks wrong for my last payment,2281
Why was I charged $1 in a transaction?,2282
"I tried to withdraw some funds from my card, but was declined. How can I get my money?",2283
I purchases several items today. Why are they still showing pending?,2284
Will you tell me how to exchange USD for GBP in the app?,2285
Can I choose what card I can use,2286
What's up with the fee for getting cash?,2287
"I need to deposit my virtual card, how do i do that.",2288
What is the longest a US transfer should take to appear in my account?,2289
what steps do you take to check identity,2290
Does your app allow currency exchange from USD to GBP?,2291
What stipulations do disposable cards entail?,2292
I was wrongfully charged one pound.,2293
WHAT IS THE REASON FOR THAT,2294
How many times can I use my disposable card?,2295
I am having trouble transferring money to a beneficiery.,2296
Help me activate my new card.,2297
How do I link a new payment card?,2298
How can I use my credit card to transfer money?,2299
My top-up hasn't gone through,2300
I can't get cash from the ATM!,2301
Can I still access the app even though my phone was stolen?,2302
"I want to reactivate my card, I found it after thinking it was lost.",2303
Was I charged more than I should of been for a currency exchange?,2304
There has been a transfer pending in my account and I wanted to know how long it is going to take to go  through.,2305
My balance doesn't show my deposit.,2306
I question today's exchange rate for rubles into pounds. I was hoping for a better return.,2307
What are all of the different steps for identity checks?,2308
I see cash in my app but I did not get it.,2309
My source of funds require verification.,2310
"After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?",2311
I don't understand why my card payment is pending.  It has been pending for too long.  Why is this and when might it go through?,2312
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.,2313
Why won't my virtual card work?,2314
I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?,2315
My refund isn't showing up,2316
Top up not available in my wallet.,2317
Can you please tell me why my cash withdrawal is still pending?,2318
I made a mistake and performed a transaction on the wrong account!,2319
How do I go forth on holding money in multiple currencies?,2320
My phone was left behind.  Can I still use my card?,2321
"I can't figure out how to change GBP to AUD, what do I do?",2322
How do I fix my card if it is broken?,2323
Help me with a PIN change.,2324
Can I have a mastercard?,2325
How do I verify the top-up?,2326
The correct amount of cash was not received.,2327
Which part of the app do I order virtual cards from?,2328
Will you set a limit to my top-up?,2329
I used my card to top up but it's saying it is still pending. What does this mean?,2330
I am on vacation in Spain and need to change my pin.,2331
"I just transferred some money into my account and do not see it updated yet, can you assist?",2332
Can you tell me if I can hold money in several currencies?,2333
Is there a way to see my money's source?,2334
I am inquiring about why there was an extra fee charged when I used an ATM.,2335
Why hasn't my friend received the money i sent them yet?,2336
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.,2337
I need to cancel a transaction.,2338
I don't understanfd how to top up,2339
How do I know if my top-up went through?,2340
"I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!",2341
How can I link the new card?,2342
"My phone was taken yesterday, is there something that I need to do?",2343
"Will you accept my credit card, it my only one.",2344
I want to top up by cheque,2345
I don't know what this Direct Debit payment on my account is for.,2346
"I dont know what happened, but my payment was cancelled",2347
How can I create a disposable virtual card?,2348
How do I add the card I just received to show up in the app?,2349
Why didn't my friend's transaction arrive yet?,2350
Why am I charged whenever I withdraw cash?,2351
Where is an ATM?,2352
Why is my beneficiary not being allowed to get payment services?,2353
I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.,2354
My PIN has been blocked.,2355
Are there any restrictions for the disposable cards that I need to be aware of?,2356
What are your exchange rates calculated from?,2357
I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?,2358
there is money in my account that i didnt put there,2359
Can you please explain why I was charged an extra fee for my transfer?,2360
"I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.",2361
Can I setup top ups in advance?,2362
"I put in a payment a while ago and it has still not cleared and is showing up as ""pending"", how long does it take to clear?",2363
My new card needs activating.,2364
I don't recognize this payment at all!  Help!,2365
Can you tell me why I was charged to withdraw cash?,2366
I've made a horrible mistake!  I transferred money to the wrong account by accident!  I entered one of the digits wrong.  I need this cancelled immediately please.,2367
i am under 18 and i am trying to verify my id. why wont it work?,2368
Where are you cards supported?,2369
Where do i find my PIN?,2370
"i am express delivering my card to the us, how long will that take",2371
"how many virtual cards can i have, i want 8",2372
I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.,2373
Why is the ATM not allowing me to get cash?,2374
How long does a top-up take to go through?,2375
What is the present state of the exchange rate?,2376
what to do about stolen phone,2377
Is it possible to obtain both a Visa and a Mastercard from you?,2378
Why is my top up not completing?,2379
"My card will expire next month, will I need to order a new one?",2380
I forgot my code,2381
I was charged extra. Was the exchange rate for my payment last Saturday wrong?,2382
What is the age limit for an account?,2383
Where is my PIN located?,2384
Can I stop a transaction?,2385
I don't remember my passcode?,2386
How will I know my pin number?,2387
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.,2388
are you sending me my card?,2389
What do I need to do in order to get a new card?,2390
"I deposited a cheque with some money, but the balance hasn't changed.",2391
I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.,2392
Why was my transaction not approved?,2393
How long until I see a cash withdrawal?,2394
What currency can I use to add money?,2395
What is the most that I can top-up to a card?,2396
Can you tell me how do I get a card?,2397
"I've been waiting a while for my card, is there a way to know when it will arrive?",2398
Did you deactivate my card it's not working anymore,2399
when does my balance update for a transfer,2400
Do you offer account services for children and teens?,2401
Why does a cash withdrawal show as pending?,2402
i need to proof my identity to you why and how?,2403
There is a payment that has not processed.,2404
I think someone else is using my card.,2405
Can I get spare cards?,2406
Why was my transaction charged an extra fee when paying with my card?,2407
Can I open an account for my offspring?,2408
I haven't received my PIN yet. Do I need to get it from you?,2409
How do I see the source of my money?,2410
"How long does it typically take a transfer to go through?  I sent some money to a friend earlier today, and she really needs it.  It still is a pending transfer, even though I sent it a few hours ago.",2411
how to get virtual card,2412
Do I have to pay more for exchanges?,2413
can I top up an apple pay?,2414
My card isn't letting me purchase something and I wanted to know why.,2415
I have a duplicate charge,2416
Why is there an identity check?,2417
"The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?",2418
"I got mugged yesterday and they took everything. I can't use the app, so I need some help.",2419
"I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?",2420
There's an unauthorized direct debit in my app.,2421
"I am getting charged fees on some payments.  Please help me understand, where are these fees disclosed?",2422
How do I get a disposable virtual card as well?,2423
I left my phone at the hotel I was staying at so I can't use the app!,2424
I was so embarrassed. Why didn't my payment clear?,2425
Where do your cards get delivered to?,2426
My money transfer has not happened yet,2427
Can I auto top if I'm low on funds?,2428
I have zero dollars in my account. Can I submit additional funds via bank transfer?,2429
What do I have to do to cancel a transfer?,2430
"I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?",2431
What other credit cards can I use?,2432
Why was I charged twice?,2433
Are the funds I requested from a merchant a few days ago in my account? I do not see them.,2434
Do you send more than one card?,2435
What about my children?,2436
How can I make my card show up in the app?,2437
Why was money taken for a transfer?,2438
Is there a way to undo a transaction?,2439
I sent some money and the account hasn't recived the transfer I made.,2440
"I cannot remember my passcode, is there a way to retrieve it?",2441
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.,2442
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?,2443
My payment was stopped,2444
"Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?",2445
Is there a charge for using transfers for top ups?,2446
Why is my purchase showing as pending?,2447
This card is accepted by what businesses?,2448
Will I get charged for topping up with an international card?,2449
looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?,2450
I am required to make several disposable cards every day.,2451
can i verify my identity i the app,2452
Where would I find top up by cash deposit?,2453
How is my ATM deposit not available yet?,2454
I see a reverted payment on my account. Why has this happened?,2455
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?,2456
There's a payment that isn't mine on my app,2457
My cards were stolen,2458
Is it possible to top up by card?,2459
How long should it take for my new card to arrive in them mail? What should I do if I never receive it?,2460
Which countries can I change my PIN in?,2461
How can correct Top up with the app to work correctly?,2462
How do I go about getting a refund?,2463
What is the foreign exchange rate you will apply?,2464
I will not be able to verify my identity.,2465
Where can I find my card PIN?,2466
How can my friend pay me?,2467
I would like to change my name after marriage.,2468
I made a payment with my card that was cancelled?,2469
Can you tell me why my top-up was canceled?,2470
is it ok if i use both visa and mastercard,2471
How much does it cost for a physical card?,2472
Can you issue both a Visa and a Mastercard to me?,2473
Does the fee for exchange change?,2474
I don't understand why I'm being charged for using my card.,2475
I was just needing to know why my card got declined,2476
Show me where to order my card.,2477
Why would the app show a withdrawal that I did not make?,2478
What should I do if I see a withdrawal is pending?,2479
Is getting my identity verified required before I can use my account?,2480
Can you check if my money has reached my account since it is not showing up yet?,2481
What is the maximum transactions I can use on a disposable card?,2482
i withdraw cash from the ATM and was charged a fee,2483
What ATM locations are near me?,2484
"Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.",2485
What do I need to do in order to use my card I just got?,2486
"I need assistance finding out why I am unable to top-up my card, it keeps getting refused.  It is extremely imperative I get this resolved quickly.",2487
"For my account, how do I transfer money in?",2488
Why does my identity need to be verified?,2489
When will it get delivered?,2490
Was I charged extra for using my card?,2491
The card payment didn't work,2492
What's the process for topping up my card?,2493
need to know where money comes from,2494
How do I dispute a direct debit that I didn't do?,2495
Why does my transfer say it is pending?,2496
I need to get a disposable virtual card?,2497
It looks like my top up didn't work.  Why?,2498
Do I have to verify the top-up?,2499
"My card was supposed to arrive, but hasn't?",2500
i cannot find my card PIN,2501
Is there any limits I should know about if I'm going to use a disposable virtual card?,2502
Why cant I transfer to my account?,2503
My purchase from this morning still is pending.,2504
Will my card be here soon?,2505
When my card expires what is the cost of a replacement and how fast?,2506
How do I deposit through bank transfer?,2507
I am just waiting on the completion of the transaction.,2508
No option to top up with a cheque ?,2509
Could you send me and up date on the arrival of my card?,2510
My top up hasn't gone through,2511
Which countries do you operate in,2512
Can I have more than one card?,2513
why is top up pending,2514
Will it cost me to get a second card?,2515
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.,2516
My app was on the phone and I was mugged.  What do I do?,2517
Can it automatically top up my account?,2518
what is the cost for exchanging currencies?,2519
Please help me get a Visa card.,2520
Why was I blocked from withdrawing from the ATM?,2521
Why is my 'top up' not showing up in my wallet?,2522
The machine only paid me a hundred when I wanted 20,2523
Why was my top-up declined?,2524
Why is my top-up showing as cancelled?,2525
What do I do when a charge has been made that I did not make?,2526
Can I change my PIN?,2527
I believe that a card payment I made was cancelled.,2528
"I got my card now, how do I make it show up in the app?",2529
Do you have to be 18 to make an account?,2530
I just got a new card how do I get it to start working?,2531
My account is devoid of funds. Am I permitted to submit additional money via bank transfer?,2532
I would like to change to a different currency.,2533
"My PIN can't access my card, can you help?.",2534
my pin hasn't arrived in the post! How do I cancel it or get a new one?,2535
Is it free to transfer money or is there a fee?,2536
Can I top-up any amount I wish on any given day?,2537
Where is my card?,2538
Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.,2539
when will the balance on my account change form a transfer,2540
What foreign exchange rate will I get?,2541
Is the card welcomed by everybody?,2542
I tried to pay through my account but the payment is not going through. What's going on?,2543
My card payment was reverted,2544
"Um, my top up didn't work",2545
I got less cash than what I specified for through the ATM.,2546
Why is it taking so long for a transfer to complete!,2547
Cancelling a transaction,2548
how long does delivery take?,2549
Unable to use my American Express with Apple Pay to top up my account,2550
"If I need to make an exchange from USD to GBP, how can I do so in the app?",2551
I did not get all the cash at ATM.,2552
what I need to verify my account,2553
Are there any charges for using a bank card to top up,2554
Currently my card is broken.,2555
Help! In the app there is a payment that I don't remember.,2556
Why was I charged a fee when I withdrew money?,2557
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.,2558
I withdrew  money from the ATM and was overcharged.  It said nothing about an extra fee.,2559
Top-up is loaded into the card and no update.,2560
How long will it take to deliver to the US?,2561
It can take between 10 minutes to an hour before you hear back from us about the verification result.  Please try again if your verification fails.  Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.,2562
"I might be paranoid, but someone may be using my card.",2563
Tell me what ATMs allow me to change my PIN.,2564
"There has been an unusual withdrawal from my account, can you help?",2565
Are you able to guide me to my card's location?,2566
Can you tell me what countries you offer support for?,2567
I sent a payment but it isn't showing up in the app,2568
Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?,2569
How can I obtain a disposable virtual card?,2570
I could not access my money at the ATM,2571
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",2572
I tried to make a transfer and it failed.,2573
The money is still in my account even though I already paid -- I don't understand what happened.,2574
Can I add money to my account via bank transfer?,2575
Is there a way I can check on the card on route to me?,2576
Do you provide currency exchange to Euros?,2577
"i am not a premium customer but i want a virtual card, how do i get it",2578
Should I complete my security verification before I can use my account?,2579
I have not received a refund.,2580
How many active cards can I have?,2581
How do I obtain a second card?,2582
I see a fee that I think was charged because I paid by card.,2583
Why is the transfer showing pending?,2584
I tried to do a transfer but it didn't go through.,2585
I moved and need to change my personal information.,2586
Why are you keeping my money from me by declining my card? What is going on?,2587
I have to make several disposable cards per day.,2588
I made a payment but the app cancelled it.,2589
What card types can I choose from?,2590
I need to know if you will accept my credit card.,2591
"My top up has been pending for an hour already, and I really need this to go through as soon as possible.  Can you help?",2592
I believe my card has been compromised as there's a cash withdrawal I don't recognize.,2593
Is the top-up amount unlimited?,2594
"i dont recognise some of these transactions, i think someone has my card details",2595
I really want a physical card. How do I get one?,2596
how much is it to exchange currency,2597
Are cards from the US accepted?,2598
Please help me change my PIN.,2599
Are extra cards free?,2600
It looks like the exchange rates on my card payment are wrong,2601
"When traveling, is it possible for it to add money at specific time intervals?",2602
I took out some cash from the ATM but it is still showing the transaction is pending.,2603
Can I use your services without access to the app?,2604
"I have obtained the salary in GBP, will it need to be configured?",2605
Can you tell me which cards and currencies are supported?,2606
how much will I be charged for making a transfer?,2607
Can you tell me what the disposable cards are used for?,2608
Is there any way to get my salary in a different currency?,2609
Is there always a charge when withdrawing money?,2610
Why does it cost more to pay with my card?,2611
Is there a problem with the top up system? My transaction hasn't gone through properly,2612
"The other bank confirmed a transfer I made, but this account is not reflecting it yet.",2613
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?,2614
my phone has been stolen by someone,2615
Does it cost extra to send out more than one card?,2616
Can I order a new card?  Mine is about to expire.,2617
I wanted $100 but only got $20,2618
I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.,2619
Why didn't my transfer to a beneficiary happen?,2620
There is a direct debit set up that was not authorized by me.,2621
How do I change to a different currency?,2622
I do not see the card PIN anywhere?,2623
"There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.",2624
Show me how to activate my card,2625
How long is delivery to the US?,2626
Why do you ask for top-up verification?,2627
I thought that transfers are free. Why was I charged an extra fee?,2628
"My card arrived but I need to make it work in the app, how do I do that?",2629
Why do I see a fee when I do a transfer?,2630
"About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?",2631
How many physical cards am I allowed to have?,2632
Why won't the ATM let me withdraw money?,2633
I would like help to revert a transaction I did this morning,2634
How can I verify the top-up card?,2635
Why was I charged extra on my last UK pound to Russian ruble exchange?,2636
My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.,2637
What is this cash withdrawal I don't recognize?,2638
"I don't know what's wrong with my card, but it has not worked at multiple places today.",2639
"I had a problem with my card payment, can you help?",2640
ATM apparently not working?  Couldn't access funds in my account?,2641
What is the greatest number of times that I can top-up?,2642
I tried using my ATM card at your Notting Hill location today.  It did not work.  Am I doing something wrong?,2643
How are the exchange rates determined?,2644
Can you tell me how to get a disposable virtual card?,2645
Is there a way yo change my PIN?,2646
How long does it take for a top up to go through,2647
I am not comfortable verifying my indentity.,2648
How do I know if i need a disposable card?,2649
"A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?",2650
What kind of charges should I expect to exchange currencies?,2651
Can I transfer my salary if its in GBP?,2652
I did a transaction this morning and now I want to cancel it.,2653
Are you okay with exchanges to EUR?,2654
I can't use my virtual disposable card,2655
I need to transfer money to my account from another bank,2656
Can it add money automatically while travelling,2657
Why didn't I receive the correct exchange rate for an item that I purchased?,2658
Why is my ATM withdrawal still pending?,2659
Why was one of my transfers declined?,2660
"My transfer is pending, why?",2661
"After I deposited my cash, I still don't see it in my account.",2662
Why is identity verification required?,2663
There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?,2664
Can i have a virtual card?,2665
why was my payment reverted on the app,2666
Can I transfer money to my card via bank-transfer?,2667
I am trying to transfer money and something is going wrong.,2668
How does someone else top up my account,2669
Where can I modify my information?,2670
I just replaced my phone but how do I use my card information?,2671
ATM withdrawal not working.,2672
"For adding money, which currencies do you accept?",2673
I wanted to know about a pending dollar that is on my statement.,2674
"On a card payment, why is there a fee?",2675
How do I report fraud on my card?,2676
"I heard that you support more than one type of fiat currency, would you tell me which ones please?",2677
I am not happy with your company. Please delete my account asap.,2678
maximum how many days get the courier?,2679
Explain the card PIN to me.,2680
Can I top up with cash,2681
Can I trace where my funds came from?,2682
My friends would like to add to my account. What is the procedure?,2683
Can my salary be received and transferred to my current currency in my country?,2684
I didn't do a payment and I have it now.,2685
what is the average wait for transfers,2686
"I need a new card, my old card is expiring.",2687
I accidentally made a payment to a wrong account. What should I do?,2688
My top-up was declined,2689
Can I set my own top-up limit?,2690
The exchange rate looks wrong on a holiday purchase,2691
Help!  I think my phone may be stolen or lost!,2692
I just had a look at my statement. Why have I been changed for using the ATM?,2693
how long does a US transfer take,2694
"Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?",2695
I am paid by my employer in GBP; do I need to do anything in the app to indicate this?,2696
Will you help me unblock my pin after putting in the wrong pin too many times?,2697
I paid with card and was charged a fee that shouldn't be there!,2698
2 weeks ago I ordered my new card.  It isn't here.  What should I do?,2699
I will be traveling and want money to be added automatically in certain intervals. Is this possible?,2700
Can I track when my card will be delivered?,2701
How long will it take to have my card mailed to me?,2702
What can you tell me about the card PIN?,2703
How many different currencies can I hold money in?,2704
What are the fees imposed when I make a transaction?,2705
For what reason did my top-up fail?,2706
Why did I get less cash than what I asked in the ATM?,2707
How do I get my card back quickly from a bank machine that it?,2708
What steps do I need to take to exchange currencies?,2709
Are there steps to see where my funds come from?,2710
What is the way to go about getting a virtual card?,2711
I was not distributed the correct amount of cash that I asked for,2712
"Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?",2713
I got a new card and can't find where to link it.,2714
The card is non-functional.,2715
Where is my credit card that was to be mailed?,2716
I have a withdrawal waiting to go through.,2717
Does it cost extra to exchange foreign currencies?,2718
The App shows a fraudulent payment made on my account.,2719
"My card got blocked, how do I reset?",2720
A payment I didn't do shows in my app,2721
What is the reason for the extra fee on my statement?,2722
"Although I transferred some money, it has not as of yet, arrived.",2723
Why was my transaction declined?,2724
How long should I have to wait before I see the transfer in my account?,2725
I would like to order a virtual card.,2726
My card has been stolen what do I do?,2727
"I am in desperate need to transfer funds from another account that i have into this one, how do i do that?",2728
I didn't see any reason why my transfer was declined. What gives?,2729
I am still waiting for my card.,2730
Please send a new card; the ATM ate mine.,2731
Someone else charged my card!,2732
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",2733
How do you determine the exchange rate?,2734
Where can I get your exchange rates from?,2735
I just realized I made the wrong transaction yesterday. Would  you please make it correct?I need it by tomorrow Please.,2736
I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.,2737
I found my old card. Can I link it back into the app?,2738
I received my salary in the wrong currency. How do I change this?,2739
"A transaction I did to my friend hasn't arrived yet, why?",2740
Some cash withdrawal that I didn't make showed up in the app.,2741
How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.,2742
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.,2743
"I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.",2744
I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?,2745
Some cash I didn't get shows in my app,2746
What is the age requirement?,2747
Why doesn't my Google pay top up work?,2748
"Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.",2749
I'd like to know where my funds come from.,2750
There is an extra 1£ charge on my app. Why did you charge me extra?,2751
Please explain to me the process of getting a virtual card.,2752
"My top-up does not seem to have worked, what  went wrong?",2753
Are these cards available in europe?,2754
What will happen after my card expires?,2755
Please help me figure out the reason for the odd withdrawal amount from my account?,2756
Can I order a new card to China?,2757
How much does currency exchange cost?,2758
Do you accept SWIFT transfers?,2759
Why on earth do you need so much personal id info from me?,2760
how much is the fee for topping by card,2761
Why is verification for my identity needed?,2762
I have an unauthorized charge.,2763
"Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet.  Can you check to see if everything okay. Please.",2764
How can I set a new pin.,2765
Why have I been charged a fee for transferring money?,2766
Where is my virtual card located?,2767
What is the refund policy?,2768
"I tried topping up using my card, but the money is gone?",2769
Are there any top-up limits?,2770
"My cash withdrawal is showing as pending, why?",2771
What are these disposable virtual cards all about?,2772
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?,2773
I'm on holiday and I noticed a different amount for exchange rate.  Can you explain?,2774
It does not appear that my message went through.,2775
my statement contains an unknown payment,2776
My passcode won't work.,2777
I do I top up from my Apple Watch?,2778
I need to know the process to transfer money into my account.,2779
I'm trying to activate the auto-top up function. Where is it?,2780
"I was charged extra when I made a cash withdraw, why?",2781
Can i have the item refunded?,2782
Where can I order my virtual card?,2783
What happens when my card expires?,2784
I made a payment that is not yet complete.,2785
"How long does it take for transfers to process?  I sent funds to a friend, and she says that she has not yet received anything.",2786
"Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.",2787
I bought something in another country but the exchange rate is wrong,2788
The app reversed a top off I had.  What should I do?,2789
I think my top-up has failed.,2790
If I top up using a European card is there a charge?,2791
Why haven't I received my new card yet?,2792
Last week I put a cash deposit into my account and it is still isn't there.,2793
Is there a minimum age for having an account?,2794
"I lost my card, what do I do now?",2795
What do I do about a debit on my account that I didn't make?,2796
Show me where I can see the PIN?,2797
How do I top up?,2798
Are there any charges for topping up a US-issued card?,2799
How do I make a currency exchange?,2800
What is the process to link the new card?,2801
"My phone is lost I don't want someone to use my account, what can I do?",2802
I have an emergency and lost my phone.  I need help accessing my account.,2803
How do I go about topping up with Google Pay?,2804
Is there something that I can do since my phone was stolen yesterday?,2805
Is this app capable of exchanging currencies?,2806
A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?,2807
"Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.",2808
I already have a card and want to link it,2809
"So, my transfer is showing as pending, when will it actually go through?",2810
The balance has not been updated.,2811
You shorted me money when I tried to make a withdrawal.,2812
Why do transfers get declined?,2813
I can get my identification verified.,2814
Why isn't my refund showing up in my statement?,2815
Where is the refund on my statement?,2816
How do I top up with a cheque?,2817
How long does it take for money to reach my account?,2818
Which documents do I need for this identity check?,2819
"My card has not been delivered yet and its been a week since I ordered it, please help",2820
Why is the exchange rate on my card wrong?,2821
Can I auto top up multiple times?,2822
Where would I order a virtual card?,2823
Do I get charged if I top up with my European bank card?,2824
Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.,2825
Does Google Pay offer a top up option?,2826
How do I top up my account using transfer?,2827
the exchange rate was different than expected,2828
Why can't I see a transfer to my account?,2829
"Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?",2830
What do I do if my Google pay top up isn't working?,2831
"I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.",2832
How do I get a real card?,2833
Will I need a new card or can I put my old card back into the app?,2834
Google pay top up not working.,2835
"Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account",2836
I would like to cancel my order.,2837
"I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.",2838
Can I edit my personal details?,2839
There is a fee from a transfer that is not supposed to be here!,2840
I am wondering about a transfer from a different country that doesn't show up yet?,2841
When I got cash I was charged an extra fee!  Explain!,2842
"I want to get rid of the account, and delete personal information .",2843
What should I do about a direct debit that I did not set up?,2844
I accidentally left my phone at the hotel so now I'm not able to use the app.,2845
How can I go about ordering a virtual card?,2846
I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?,2847
"For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.",2848
Need to report a change of address.,2849
Has my top-up gone through?,2850
Can you tell me what currencies I can use to add money?,2851
What is your currency exchange fee?,2852
Can you explain more about why should I verify my identity?,2853
what is this extra charge with my purchase?,2854
Would it be possible for me to get a second card?,2855
Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?,2856
The app is having trouble verifying my identity.,2857
How many days do I have to wait for the transfer to reach my account?,2858
How do I add a card on to the app?,2859
Why is there a direct debit to my account? I didn't do that.,2860
what do i need to have with me to activate card,2861
Help! I've forgot my app passcode!,2862
I bought something with my card and I was charged a fee,2863
What's your refund policy if I bought an item from you?,2864
Do you have an auto-top function and how do I use it if so?,2865
This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!,2866
I need more physical cards.,2867
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.,2868
Looks like my top up failed.,2869
There is more than one charge on my account for a transaction.,2870
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.,2871
I needed cash from the ATM but I couldn't get it.,2872
Where can I located the auto-top up option?,2873
"I found my card that I thought I had lost, I need to reactive it, please help.",2874
Why is the exchange rate terrible?  That can't be close to the actual interbank rate.,2875
"I want to add money to my international card, so are there any fees charged to do this?",2876
Can I have my card activated?,2877
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.,2878
"If my cash withdrawal is still not showing, is something wrong?",2879
How do I exchange currencies using the app?,2880
Do you also have this extra fee on your statement?,2881
Is there a function where I can top-up automatically?,2882
I am so angry right now!  I went to the ATM and did not get the correct amount of money I chose to withdraw.  How could this happen?  I need my money and want to know how I can get it ASAP!,2883
Is there a way to order a virtual card on the website?,2884
Is there a fee for a cash withdrawal?,2885
I was charge a fee that I wasn't told about,2886
How come I didn't get a virtual card yet?,2887
"I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?",2888
My things were stolen and I need to know if I can still use this app.,2889
from where are coming your exchange rates?,2890
My salary comes in GBP can I change my options somewhere?,2891
Are there any express fees if i want my new card faster?,2892
Show me the amount of transactions I can do with a disposable card.,2893
When will my top up process?,2894
I have been trying unsuccessfully to top-up my card.  Is the system down or not working properly?,2895
What are the disposable cards used for?,2896
I just deposited cash to my account and can't find it!,2897
When can I expect money to be transferred to my account?,2898
I think someone is using my card without my permission!,2899
Why doesn't my card work for any transactions?,2900
Why hasn't my cash arrived from a deposited check?,2901
How was I charged extra when I used my card to pay?,2902
I should not have been charged a fee for cash withdrawal.,2903
My transfer failed to a beneficiary,2904
Someone must have found my card details as I don't recognize these transactions.,2905
Where do I go to reset my passcode?,2906
I was charged multiple times for one transaction.,2907
Why did I get charged more for using my card?,2908
Why is the exchange rate wrong for my cash withdrawal?,2909
"I tried using my card, but it doesn't work.",2910
"I deposited some money, but the balance has not changed.",2911
I am from X but am traveling to Y - how do I get currency for Y?,2912
What's the process of changing from GBP to AUD?,2913
My card expires soon,2914
How long do deposits take to appear? I've been waiting for more than a week and need the money!,2915
How long does it take for me to get my new card?,2916
How do I use disposable cards?,2917
"Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?",2918
How do I use bank transfer to top up my account?,2919
Will there be a charge when money is added to my account?,2920
Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.,2921
Can you tell me why my credit card was declined while trying to top-up?,2922
I have been charged two times for one transaction.,2923
How can I top up my card with another card?,2924
I am locked out from entering my pin.,2925
Please send me a disposable virtual card.,2926
How can I top up with a cheque?,2927
Can I get both a Visa and a Mastercard from you?,2928
I don't know if I made this payment on my card.,2929
I tried to get cash out of the ATM but it is taking too long,2930
I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?,2931
At what age can my children use your service?,2932
I made a purchase and was charged at the wrong foreign exchange rate.,2933
"Hello,  I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?",2934
I hope to get a Visa card,2935
"Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?",2936
how long does it take for a transfer from Europe to go through?,2937
Why does my top-up get cancelled?,2938
Exchange rate for my card payment is wrong,2939
Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.,2940
What's the process for exchanges?,2941
Hold old do my kids have to be to use the service?,2942
I was charged for using my card?,2943
I want to top up with my Apple Watch.,2944
Are there any places that I can't use the disposable cards at?,2945
Where do you get those exchange rates?,2946
How do I go about changing my PIN?,2947
Do you allow currency exchanges?,2948
"I have my card, when whill my PIN be available?",2949
Why can't I transfer to an account?,2950
How can I get a Visa and Mastercard?,2951
disposable virtual card can be ordered where?,2952
Where do I go to reset the passcode?,2953
The refund on my account hasn't shown up,2954
I think the payment from my card was revereted,2955
if i found a lost card can i put it back in app,2956
Why has my top-up not worked?,2957
I thought I was going to receive more currency?,2958
I have been charged an extra fee when buying from your store. Why is this?,2959
"I made a card payment, but it has been declined?",2960
Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra.,2961
Why  am I being told this  transfer will not  go thru,2962
What options do I have when topping up a US card?,2963
What do I do if there is an electronic debit that is not correct?,2964
Does transferring money have a fee?,2965
I was unable to transfer money to a beneficiary.,2966
I would like to know why a withdraw I made for some cash shows up as pending.,2967
What does it mean if my payment is pending?,2968
Why has my top-up failed?,2969
Can you tell me where my funds come from?,2970
Why do I have an unexpected fee on my bill?,2971
"I was doing a transfer and received a ""decline"" message.",2972
Lost password,2973
I prefer to get a Mastercard.,2974
I notice there's a pending payment on my card.,2975
I would like to dispute a direct debit transaction,2976
Please help me set up a new PIN.,2977
How do I change the details in my account?,2978
Is there a fee to top up by bank transfers?,2979
Why hasn't my top up gone through?,2980
I did not receive the right amount of cash I requested,2981
"I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?",2982
Explain the payment that was declined!,2983
"I am looking to get a Visa credit card, what must I do to achieve this?",2984
Do you take both Visa and Mastercard?,2985
"Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.",2986
Why do I need to verify the top-up?,2987
I need my refund,2988
Where can i exchange between GBP and USD,2989
I am interested in cancelling a purchase,2990
How can I check on the delivery status of my card?,2991
"Hurry and refund me, I am waiting",2992
I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account  Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?,2993
Visa or Mastercard?,2994
What are the requirements to open an account for a minor?,2995
"When I tried to top up using my card, all of the money disappeared.",2996
I got charged twice,2997
can you express my card to me?,2998
I want to get a virtual card!,2999
"I did not get my virtual card yet, Why?",3000
"What does it mean when a transfer is ""pending""?",3001
How much are the fees for adding funds using an international card?,3002
I was spending cash with my card and got a fee.,3003
Can you tell me why my transfer is pending still?,3004
Could I open an account for children?,3005
Do you know which businesses will accept my card?,3006
I want to know about your refund policy.,3007
There is a payment that is not mine in the App.,3008
I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.,3009
The app declined my top up. What did I do wrong?,3010
Can I change my details because I moved?,3011
What is this witdrawal,3012
My credit card payment has been in pending status for a super long time.  I don't get it.  Why is it like this?  When will it go through?,3013
Is it possible for a friend to personally send me a payment?,3014
I made a transfer and they haven't received the money I sent them.,3015
It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!,3016
What to do if my physical card is not working?,3017
How do I dispute a debit that I didn't make?,3018
Can I use google pay to top up?,3019
I need a new PIN number.,3020
Can I verify my top-up card?,3021
"When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM",3022
Why isn't my refund on my statement?,3023
"I need to refund my item, can you please help?",3024
how come when i got cash the exchange rate was different than it should be,3025
I have not seen any changes in my account balance(s) after making a transfer.,3026
Where do you deliver cards to?,3027
When will my transfer move out of pending stage?,3028
what are you going to use my identification details for?,3029
"Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",3030
Why did my transfer to a beneficiary fail?,3031
"I purchased something while traveling, and the exchange rate applied was wrong.",3032
What do I do if my card was stolen.,3033
"One of my charges was declined, but the second one went through.  But I notice on my App that one of them has gone through, and the other one is still pending.  Please ensure that only one charge is processed. Thanks",3034
Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?,3035
Why am I charged to get money from the ATM?,3036
"I noticed my card payment was cancelled, can you tell me why?",3037
When will my card be delivered?,3038
what is the correct exchange rate for getting cash,3039
"I deposited a cheque, why isn't my balance showing that I did?",3040
"phone is at a hotel, can i still use app",3041
The ATM didn't give me the full requested amount,3042
Can you tell me about these disposable virtual cards?,3043
It looks like I was charged twice for a single transaction,3044
"So much time has gone by, the pending status shouldn't still be there shouldn't it?",3045
Am I able to Top Up with Apply Pay?,3046
I was checking my account when I saw a $500 cash withdraw that I know I didn't do.  I have my card so I don't understand how this happened.  Please help me.,3047
I am seeing a direct debit I wasn't aware of.,3048
I was charged an extra pound for no reason. Why is that?,3049
How do I replace my card before it expires?,3050
Why do you need my name and ID,3051
"I'm having money transferred from Europe, how long will this take?",3052
The app has rejected my top up.,3053
How long are deliveries to the US?,3054
"Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.",3055
"If I see a payment in the app that I don't recognize, what should I do?",3056
Is it possible to change from USD to GBP with your App?,3057
I have a cash withdrawal that I don't recognize.,3058
Do you need my birthdate?,3059
HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?,3060
What is the meaning of a pending payment?,3061
Do i need to verify my top up?,3062
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.,3063
May I order another card?,3064
"My pin needs unblocking, unblock it please?",3065
How long does transfer from the US take?,3066
I was overcharged one extra pound!,3067
"I paid with my card and got charged an extra fee, what's up with that?",3068
My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?,3069
"I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?",3070
My transfer is pending too long.,3071
"I just checked and my payment was cancelled, why?",3072
My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent.  What is going on?  They say the money hasn't got to them but I see it going out of my account.  Can you check that the money went to the right place?,3073
"I'm looking in the App and can't find my PIN, where should I look?",3074
Can you tell me how to change my PIN?,3075
I think my transfer failed. What do I do now?,3076
I got charged fees for withdrawing cash!,3077
"Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.",3078
Transaction refund missing from my statement.,3079
I need to verify my funds.,3080
My automatic top-up was unsuccessful,3081
Can I auto-top up?  How do I do it?,3082
How do I request the PIN?,3083
I would prefer a Mastercard.,3084
need help with google pay top up,3085
Can you explain why I am now getting charged a fee for using my card?,3086
How long does it take for my top up to clear?,3087
Tell me how to setup a new PIN.,3088
Where do I find a virtual card?,3089
Somebody used my card without my knowledge!,3090
I need to transfer something to China. It is urgent. How many days will it take to get there?,3091
I want a new PIN please.,3092
Why did I get charged extra?,3093
"I would like open a second card for my daughter, how can you assist me?",3094
How do I exchange USD to GBP?,3095
What should I do if I don't know my password?,3096
Can we skip verifying?,3097
This isn't fair! I thought transfers could be made for free. I just made  a purchase online from abroad and now see some strange fee that I've never seen before.,3098
Why would my card payment be cancelled?,3099
How can I know where did my funds come from?,3100
There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?,3101
I requested $100 but only got $20,3102
Are refunds allowed for certain items.,3103
Do you issue cards for someone living in the US?,3104
If I make a mistake can I cancel the transaction?,3105
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?,3106
why hasn't my virtual card come yet?,3107
"Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?",3108
how much do I have to pay for exchange of currency?,3109
What caused my cash withdrawal to be declined?,3110
How do I get my card?,3111
i havent got my card,3112
How do I link a new card in the app?,3113
"You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.",3114
I would like my refund for this item I bought.,3115
I have some transactions on my account I did not make. Can you cancel my card and prevent further use.,3116
My phone has been stolen.,3117
Why can't I withdraw cash from this ATM?,3118
Does auto top-up have a limit?,3119
Are physical card available?,3120
Please help me.  My card is missing.,3121
What do I do if my phone was stolen?,3122
A transaction shows duplicate times.,3123
Are there top up charges for US cards?,3124
I think someone stole my card because I can't find it.,3125
What is the fee if I use a European bank for a top up?,3126
What do i do to get a physical card?,3127
Why have I been charged a fee for card payment?,3128
Why is there a charge when I took out money?,3129
Where are your cards delivered to?,3130
I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?,3131
I want to take back my transaction,3132
What are the steps of verifying an identity?,3133
The cash I wanted wasn't there.,3134
I need to move money from another bank to this account.,3135
The exchange rate for me was wrong when I was abroad.,3136
How do I cancel a transfer?,3137
Can you provide information for freezing my card immediately?,3138
The recipient doesn't see the money transaction I made,3139
Do I get charged for withdrawals?,3140
How recent do my documents need to be for verification?,3141
can I use it in any country?,3142
How can I tell if an AMT will take this card?,3143
What can I use to verify my identity?,3144
Is it possible to get a card outside the UK?,3145
What is going on with it saying my card payment was declined?,3146
"This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.",3147
For what reason must I authenticate the top up?,3148
Are there a certain amount of transactions i can do with one disposable card?,3149
I took out money and there is a fee.  Why?,3150
My top-up funds aren't available yet.,3151
I purchased something abroad but the exchange rate is incorrect.,3152
"Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?",3153
Is there an auto top up option?,3154
What is the appropriate age for my child to be able to open an account?,3155
I'm confused as to why my top-up did not go through.,3156
"I deposited cash this morning, but it is not yet available.",3157
I could not use my card in a store.,3158
I can't find my phone and I'm worried someone is going to use it,3159
what's my top-up verification code?,3160
How do I go about ordering another card?,3161
Will my friends be able to top up my account?,3162
What would the age limit be?,3163
Are there any discounts in exchanging currencies frequently?,3164
"If I need to cash foreign transfers, how does that work?",3165
"I got my American Express in Apple Pay, why is top up not working in my country?",3166
why am I being charged a fee for transferring money ?,3167
Seems like my top up has been cancelled,3168
What ATMs can I use my card?,3169
Can other people top up my account?,3170
Why isn't the transfer I made to a friend showing?,3171
After depositing a cheque my balance did not change.,3172
What places accept my card?,3173
How can I change to another currency?,3174
I think my card has been compromised in some way.,3175
Why is a transfer I did recently still processing?,3176
Please tell me how to get a card if I reside in the US.,3177
What do i do if the exchange rate was wrong for the item i bought overseas?,3178
My daughter would like a card from my account?  Can I do this?,3179
Is the identity check part of bank policy?,3180
I cant get money out of the ATM with my card.  I just put my card in the ATM but it will not allow me to take any money out.  What do I need to do to fix this?,3181
My credit card for was not approved for a top-up transaction.  What happened?,3182
What are the steps for my friend to send me money?,3183
I need to know the if there is a limit on the amount for auto top-up.,3184
What is the reason why the transfer shows as pending?,3185
top up for my american express card is not working,3186
How to modify my details.,3187
Where do I order additional cards?,3188
My card payment says pending and it hasn't changed,3189
Why did my top-up get reverted?,3190
How to I close my account?,3191
Why is top up not working if I use my American express with my apple pay?,3192
When I got cash the exchange rate was wrong,3193
What do I do if I lost my phone?,3194
I tried activating my card and it doesn't work how do I solve this problem?,3195
What is this $1 charge on my account?,3196
"I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?",3197
Is it possible to get a refund?,3198
Why am I being charged for transferring money?,3199
It appears I have a fee in my statement.,3200
How can I activate the new card i got?,3201
I would like to reactivate a card and wondered if that could be done?,3202
the transfer went through but now it has been pending for quite a while. i need this to go through already,3203
Are your cards supported in the EU?,3204
"I deposited a cheque, but the balance hasn't changed yet.",3205
How long does it take for cash withdrawals to hit my account?,3206
I was charged two times for the same thing.,3207
I did not make a cash withdrawal that is on my statement,3208
"I cannot seem to buy something online with my card? the payment comes back, what's going on?",3209
"My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?",3210
can I use it all over the world?,3211
Why didn't the money I transferred into my account get added to my balance?,3212
How do I top up with cash?,3213
I'm still waiting for my card.,3214
I have a new card and need to activate it,3215
My refund isn't going fast enough.,3216
Why was I charged a fee for withdrawing money off my card?,3217
Where is the money I put in the bank?,3218
What happened to my Top-Up? It's not reflected.,3219
I'd prefer to use my American Express when putting funds into my account.,3220
I bought an item at the wrong exchange rate.,3221
How do I top up using my card?,3222
Can you change my currency to EUR?,3223
I was the victim of someone stealing my wallet.  My card is being used and it isn't me.  What should I do?,3224
Do you only use Visa or do you have Mastercard too?,3225
on my statement there is a payment that I don't recognise,3226
What amount can I top-up?,3227
"Hi , I just came to know I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.",3228
"I tried topping off my account with a card, but the money is not in my account despite the charge going through",3229
I need Australian dollars instead of UK currency.,3230
Am I limited to what ATM I can use my card?,3231
"Someone has access to my card info.  I still have the card, but someone just withdrew cash.  How do I get this corrected/stopped?!",3232
Can you tell me where to find top up by cash deposit?,3233
It seems like my card payment didn't work.,3234
I heard you have virtual cards. How do I get one?,3235
"my card payment has been declined, do you know why?",3236
"My top-up hasn't gone through, what happened?",3237
Can I request a refund,3238
My first choice would be Mastercard.,3239
"Hello,  I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this?  Is there any way to have the fraudulent  payment credited back onto my card?",3240
"I bought something in another currency, but the exchange rate was incorrect.",3241
why cant you just refund me instead of a merchant,3242
is there a limit on top ups,3243
Why can't I see my top up?,3244
"Please help, the atm swallowed my card, what do I do?",3245
My card appears to have never arrived?,3246
"I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?",3247
"I'm pretty frustrated about a pound charge that keeps  showing up in my account statement. It's listed in the app as ""pending"", it never changes, and now I'm thinking someone's hacked my account!",3248
Can you tell me more about limits to disposable virtual cards?,3249
When will my returned transaction show up on my account?,3250
My PIN isn't working.,3251
I haven't received my virtual card yet!!,3252
I finally got my card.  Now I want to link it.  Is that something you have to do or can I do that?,3253
What steps are taken to transfer money into my account?,3254
I happened to forget my passcode,3255
the money i transferred didnt arrive,3256
Fix my top up,3257
can my husband open an account and transfer money,3258
Do you accept any card and currency?,3259
How can I obtain a virtual card?,3260
"Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.",3261
My top up isnt working,3262
how do i dispute a payment I didnt make,3263
How long does it take for a purchase to go from pending to authorised?,3264
I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked.  Should this not be faster than this?,3265
How long does it take for a transfer to finish pending?,3266
What is the maximum top up?,3267
Tell me how to verify a top up.,3268
I can not find my refund.,3269
What steps should I take before my card expires?,3270
I transfered my balance a while back.  Why doesn't my account reflect this?,3271
"i tried using a virtual card for a hotel but it didn't work, why not",3272
"My salary is in GBP, do I need to exchange it before putting it into my account?",3273
The exchange rate was incorrect for this item I bought.,3274
Why couldn't I transfer funds to my beneficiary?,3275
Duplicate transactions appear on my account,3276
How do I get selected for a visa card?,3277
My exchange rate was wrong for an Item I bought!,3278
Help please!  My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?,3279
can you share card tracking number?,3280
"I can't get my card out of the ATM, what should I do now?",3281
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",3282
I transferred some money but it is not here yet,3283
The payment for the card did not go through,3284
My account shows a direct debit charge that I have never seen before,3285
What should I do if my passcode won't work?,3286
What do I do when I get close to the expiration date of my card?,3287
It appears my top-ups have been canceled.,3288
I moved and need to change my address.,3289
How much does it cost to us US cards?,3290
My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?,3291
What do I do to activate?,3292
Can I use my account even though the identity verification has not passed yet?,3293
how can i exchange currencies,3294
"I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.",3295
What is the max amount of top-ups?,3296
What do I do to unblock my PIN?,3297
Why hasn't my refund been appiled to my account?,3298
Why was I charged for withdrawing cash?,3299
How long will it take to transfer something from China?,3300
A seller is stating that they haven't received money yet when the money has already deducted from my account.,3301
My app statement shows I took out cash from an ATM but I did not. What can I do?,3302
Why am I not able to withdraw cash from this ATM?,3303
How can I activate my new card?,3304
Will you charge me for exchanging foreign currencies?,3305
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",3306
Can I activate my card?,3307
"I received a fee for obtaining cash, is this correct?",3308
Please help me cancel a transaction.,3309
how much do you charge to top up US cards?,3310
What is the fee for accepting money from a foreign country?,3311
"I think my pin has been compromised, what do I do?",3312
what is this extra charge for a withdrawal?,3313
Can you do exchanges of EUR?,3314
I believe my top up did not work.,3315
Why was I charged a random fee for a transfer I made?,3316
I am unable to get cash from the ATM,3317
My identity verification isn't working,3318
When will my deposit from this morning show up?,3319
What do I do if I can't access my passcode?,3320
I topped up my card but the app rejected it.,3321
How can I get a refund for an item I purchased but has not yet arrived?,3322
Help me verify the card used on a top-up.,3323
Can topping up be automatic?,3324
I need help- I got mugged yesterday and they took everything so I can't use the app.,3325
Why is there a pending time on my transfer?,3326
What type of card can I get?,3327
Do you process SWIFT transfers?,3328
Is my card accepted anywhere?,3329
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.,3330
How do I get a spare card?,3331
How do I get money from friends?,3332
This disposable virtual card is not working.,3333
I would like to transfer money from my checking account to my savings account.,3334
"I sent money to someone but they haven't gotten it, what's going on?",3335
Would I have to pay anything if I need an additional card?,3336
what is this fee for transfering,3337
There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.,3338
How do I find the top-up verification code?,3339
Why is top up not working for my apple pay app,3340
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.,3341
I need to get hold of a physical card?,3342
I think the bank made a mistake on the exchange rates,3343
How many ATMs will take this card?,3344
"Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?",3345
"I need to top up, can I use google pay?",3346
i disagree with a charge,3347
"Hello,  In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?",3348
My credit card got declined for top up! What's going on? Can you check on why it didn't go through?,3349
I would like to cancel my previous purchase.,3350
there were two of the same charge to my account,3351
I think my account has been hacked there are charges on there I don't recognize.,3352
Is it possible to top-up automatically?,3353
Would you be so kind as to activate my card? Thanks,3354
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?,3355
Why do you need so much id info from me?,3356
The exchange rate is incorrect for something I bought,3357
Why haven't I been given a virtual card yet?,3358
Please tell me what the exchange fee is.,3359
My credit card did not go through. Can you see if it has insufficient funds?,3360
How do I track the card you sent me?,3361
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?,3362
How long does a transfer take?,3363
"I got less than what i asked for in the ATM, why?",3364
How can I exchange GBP for AUD?,3365
What was I charged a fee for card payment?,3366
Why is my card not working anymore?,3367
"I'm supposed to be getting a refund but it hasn't shown up, now what?",3368
help me find where this money came from,3369
I believe that my transfer hasn't gone through.,3370
How limited is a virtual card?,3371
"I heard you have an auto-top up option, where do I find that?",3372
I tried to top-up but it got denied.,3373
I have a fee showing from last time I used my card.,3374
Why has my withdrawal not posted?,3375
There was a problem with the exchange rate on a purchase.,3376
Do the disposable cards have any restrictions?,3377
Are bank transfers immediate?,3378
I sent some money but the intended recipient says it hasn't arrived,3379
How do I get refills to my card when I'm traveling?,3380
I don't think my transfer wen through. Why?,3381
What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.,3382
Why do you need me to do an identity check?,3383
Why was my new card declined?,3384
What ATM accepts Mastercard?,3385
I was only given $20 when I tried to get $100,3386
My card is about to expire.  How do I get a new card?,3387
"I don't understand what a disposable virtual card is, can you help?",3388
I do not know where the transaction is.,3389
Why did my payment get declined?,3390
What method do you use for the exchange rate?,3391
How long does it take for deliver to the US?,3392
When do i get charged a fee for using the card?,3393
What is the most efficient way to activate my new card?,3394
I got some cash but it wasn't the right amount.,3395
Which flat currencies do you support for holding and exchange?,3396
Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.,3397
top up cancellation,3398
How much do I need to pay for a transfer?,3399
What do I do to verify a top-up?,3400
What is the timeframe for a transfer in Europe?,3401
What is the function of the disposable cards?,3402
When I purchased a product in another country the currency exchange was incorrect.,3403
Why is my transfer pending when I already made it?,3404
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.,3405
Please show me how my friend can send me money.,3406
Why is there a $1 charge on my statement?,3407
Which countries do you work with?,3408
When will my virtual card arrive?,3409
I didn't withdraw the amount of cash that is showing up in the app.,3410
How do I get started when I get my card?,3411
What is the process for unlocking the pin?,3412
What countries are you issuing cards for?,3413
It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.,3414
The exchange rate was not correct for the item I bought.,3415
I was charged for the same thing twice,3416
"I need multiple cards per day, and they all have to be disposable.",3417
I'm still awaiting for the completion of the transaction.,3418
What is the highest amount of top ups I'm allowed?,3419
how do i cancel my account,3420
Can you tell me how I go about activating a new card?,3421
My source of funds need verification.,3422
who charged my card,3423
Why was I not able to complete my transfer?,3424
What currencies are approved to add money?,3425
i would like to top up with check,3426
I have an American Express that I'd like to add money to my account with.,3427
Is there a top up fee?,3428
Is there a reason my top-up has been cancelled?,3429
"I have an unknown debit charge in my statement, why?",3430
Is there a reason my refund isn't showing on my statement?,3431
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!,3432
My wallet doesn't show my recent top up.,3433
Do you ship your cards anywhere?,3434
Can friends send me money?,3435
The top up failed,3436
"i made a payment with my card and was charged a fee, why would you do that",3437
I want to know your exchange rates.,3438
How do I check security settings using the app?,3439
I was attempting to top up with my card but the money has vanished!,3440
What's the card you sent me's tracking number?,3441
Cash withdrawal was incorrect at ATM.,3442
Can you tell me where I can withdraw money?,3443
Where can I get a physical card?,3444
Can I start an account for my kids?,3445
My top up is pending still,3446
"I need to transfer some money, can I use my credit card?",3447
"I would like to give another card to my daughter, how can I proceed?",3448
What is your refund policy for products I have purchased?,3449
is a transfer to a beneficiary allowed?,3450
"I made a mistake of transferring, can I cancel my previous transfer?",3451
"So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?",3452
The top-up I ordered didn't process.,3453
What was the issue with my topping up?,3454
why did i only get 20.00,3455
Why is there a 1 euro fee on my statement?,3456
where can I change my address?,3457
"I need to top up, but I have to use an international card.  Is there a cost for that?",3458
Do you deal with EUR?,3459
I've been waiting for a refund where is it?,3460
How do I use the app to exchange currencies?,3461
The exchange rate used on your app is really bad. I'm considering closing my account because of it.,3462
"The ATM will not let me get cash, WHY?",3463
Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?,3464
I have left my card at my parents house. Can you send me a spare one please to use in the meantime?,3465
I was unable to transfer to another account.,3466
Can I exchange currency for different types?,3467
Can I change my PIN on holiday?,3468
I got a fee when paying with my card,3469
How is my money transferred to the account,3470
Why did my top-up not go through?,3471
Can I wait for you to send me a new card when mine's about to expire?,3472
Who gets support?,3473
Do you charge anything for topping up?,3474
how to exchange currencies,3475
how many days processing new card?,3476
In which countries does your app work,3477
I am interested in a Visa or Mastercard. Do you offer them?,3478
Why is there a fee when I thought there would be no fees?,3479
How many disposable cards can I make in a day?,3480
Is there a charge for SEPA transfers?,3481
What do I do if my phone is stolen?,3482
Please let me know what currency I can use to top up my account?,3483
Is there a way I can get my card expedited?,3484
Who do I contact if there is a direct debit that I did not create.,3485
I cannot see a refund in my account,3486
you got the exchange rate wrong for my cash withdrawal,3487
Why is the exchange rate different on my recent purchase?,3488
I paid with card and I was charged a fee,3489
want a new card what are the fees,3490
"Hello.  I ran into a problem with a transfer this morning.  I was trying to send money to some friends but when I tried to send it, the transfer failed.  I don't know what is causing the transfer to be rejected.  Please let me know what is causing the problem.  Thanks.",3491
I have an outgoing transfer,3492
When can I expect the transfer to be complete?,3493
Can i top up by card?,3494
Would I be able to use SWIFT transfers?,3495
Will I be sent a new card before mine expires?,3496
"Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?",3497
Why am I not able to get cash from the ATM?,3498
Why am I being charged for transfers? Are they not free?,3499
I tried to get funds in hard cash but it was rejected!,3500
The app is not able to realize that it is me.,3501
I need a refund for something I bought.,3502
Why is my payment in pending status?,3503
My card is stuck in the ATM?,3504
Do you take checks?,3505
Why was the exchange rate so wrong when I bought something!,3506
"I want to reactivate my card, I thought I had lost it but found it again this morning.",3507
"I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?",3508
Is there a fee for physical cards?,3509
"I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.",3510
what are the exchange rates for foreign currency ATMs,3511
Why are my purchases from this morning still pending?,3512
How long does it take for money to transfer?  I sent some to a friend and it hasn't gone through yet.,3513
When can I expect my card?,3514
can i go into my app to find my pin,3515
Can I get information on topping up?,3516
I did a payment but the app cancelled it.,3517
Is there a way I can get a Visa card?,3518
I wasn't charged the correct exchange rate for an item I purchased.,3519
What US cards do you accept?  I only have 1 other.,3520
Do I get charged if I am receiving money?,3521
"I am using the app, and I see cash withdrawals that I did not authorize.",3522
How long does it typically take for a pending ATM withdrawal to clear?,3523
My card was stolen,3524
Tell me more about getting a virtual disposable card.,3525
I would like to link my card to my account.,3526
Can you deliver the PIN separately?,3527
Is there a daily auto top-up limit?,3528
Are there restrictions on new cards in China?,3529
I have made several unsuccessful attempts to make a transfer.  I'm getting frustrated at getting error messages and it not going through.,3530
How can I cancel a transaction to a wrong account?,3531
"I got double charged from something, what can I do?",3532
Someone else used my card to withdraw cash from an ATM,3533
Why did I get a different card then requested?,3534
I lost the code and can not get into the app. Help!,3535
Can i use this card at any store?,3536
My disposable virtual card isn't working.,3537
Can you give me info about what to do when my card expires?,3538
I swear that there are 2 payments on the app that I didn't make.  Could my card me stolen?  Please advise what I should do.,3539
I already got my item but just got my money back,3540
Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.,3541
I just realized I made the wrong transaction  yesterday. Would  you please make it correct?I need it by tomorrow.,3542
Can I use a transfer to receive my transfer?,3543
My account says I have a pending transfer.,3544
Why didn't I receive the right amount of cash?,3545
"There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?",3546
Can my teenager have an account?,3547
Can you please explain how to transfer money using the bank transfer process?,3548
Do you limit my top-offs?,3549
"I need to transfer money into my account, HOW?",3550
I just got my card.  It's not linked yet--how do I do that?,3551
The app can't verify my information for identity proofing purposes.,3552
"I got my American Express in Apple Pay, why is top up not working on my device?",3553
"I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.",3554
what cards and currencies are accepted?,3555
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.,3556
I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?,3557
Do you accept Visa or Mastercard?,3558
What does it mean if it says that my payment is pending?,3559
Could I get a mastercard if that's reasonable?,3560
Is there a limit on how many times I can use a disposable card?,3561
Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?,3562
I want to close my account due to poor customer service.,3563
What is the estimated wait time for transfers from the US?,3564
Is it possible to get a second card for my daughter?,3565
I do not recognize a direct debit payment that I see on my app,3566
I got a declining message during a transfer? please tell me why,3567
"I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?",3568
What is the length of time for money to reach the account?,3569
"HELP! I tried to get cash and it gave me some, but not the right amount!",3570
How does a bank transfer for topping my account work?,3571
Yesterday my phone was stolen from me :( What do i need to do about it?,3572
where is my money from this morning,3573
Can I get a Visa card?,3574
My money didnt go through after I transferred.,3575
"A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?",3576
When are you going to activate my card?,3577
Why is it failing to top-up?,3578
think someone is using my card with permission,3579
"Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.",3580
i didnt put that money in my account,3581
"I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.",3582
I've already sent the money out and still have not received money in my account.,3583
Are EUR exchanges acceptable?,3584
The passcode isn't working for me.,3585
How long does it take transfers from Europe to complete?,3586
There is a cash withdrawal on my statement that I did not make,3587
help my money isnt showing up,3588
I'm not sure where my phone is.  Can someone else use the app?,3589
I need to make multiple disposable cards in a day.,3590
Can you explain why my Google Pay Top isn't working?,3591
There should be a cash withdrawal that I haven't seen yet.,3592
Where do I go for a refund?,3593
Why is there a fee on a card payment?,3594
"Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.",3595
How do I top up by card?,3596
"My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?",3597
How can I tell where the money came from?,3598
I can't figure out why a transfer is still pending?,3599
From what countries can I use an account?,3600
What should I do if I lost my phone?,3601
wheres my pin,3602
What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!,3603
Are you located in other countries?,3604
What's taking my top-up so long?,3605
The exchange rate for my electronic payment is incorrect.,3606
There has been a red flag on my top up.,3607
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",3608
When will my transfer process?,3609
"I've been to several different countries, can I exchange the cash with a discount for a large transaction?",3610
Why is this fee being charged to me after using my card?,3611
How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?,3612
What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?,3613
Where can I check to see where the money in my account came from?,3614
What documentation is needed for the identity check?,3615
"I tried to top off using the card, but the money just disappeared?",3616
What should I do if my card doesn't work?,3617
Do you charge extra for duplicate cards?,3618
Why do we need to verify a top-up card?,3619
Can I have a spare card for this account please?,3620
I'm worried my card might be lost in the mail? How long does it usually take to arrive?,3621
"On a card top-up, where can I verify?",3622
Why is the cash withdraw I made shown as pending?,3623
There is no way for me to prove my identity.,3624
"When I got cash, my exchange rate was off.",3625
I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.,3626
My top up is incomplete.,3627
I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?,3628
How are foreign exchange rates determined?,3629
My card is stolen.  Help!,3630
I forgot my password to get into the app!,3631
Someone might be using my card that is not me.,3632
"I see in the app some cash was withdrawn, but it's not mine.",3633
How do I find the refund on my statement?,3634
Why is there an extra charge of 1 dollar on my statement?,3635
What was the extra charge for withdrawing money?,3636
Why do you need so much information about my identity?,3637
Will any ATM's decline my card?,3638
I purchased an item and the exchange rate was wrong,3639
How often can I top up my account?,3640
How do I know where I can use my card?,3641
Why does it matter that I prove my identity?,3642
Do all businesses take this card?,3643
I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!,3644
what happened to the money after i put in the wrong info and it got declined,3645
Can you please tell me why I cant get money from the ATM?,3646
"So, the card PIN?",3647
Could you tell me about the restrictions that are on the disposable cards?,3648
How do I get a PIN?,3649
"Please help me in this, as i was unable to make any payment by my new card,  it was getting declined repeatedly. I am not very happy with this incident.",3650
How long should I wait for the card to arrive?,3651
I have one other credit card from the US. Do you take it?,3652
My contactless stopped working today no matter where I try to use it. How do I get it to start working again?,3653
"Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened",3654
the exchange rate on my payment was wrong,3655
I am having problems with my physical card.,3656
Could you explain your rules for ATM fees?,3657
"I made a transfer and according to the receiver ""they haven't received the right amount"" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this,what should be done",3658
I transferred money from one account to another account and I charged a fee for it. Why is that?,3659
I am seeing in the App a diret debit that its not mine,3660
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?,3661
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?,3662
what currencies can i exchange between on your app?,3663
"
I put the wrong pin too many times and now it is blocked. Can you help me unblock it?",3664
Why can't I use a disposable card?,3665
Why is it taking so long to update my balance transfer?,3666
What is the highest amount I can top-up?,3667
What age do you have to be?,3668
How do I exchange AUD for GBP?,3669
Do I get  a mastercard and visa?,3670
"I want to top up by transfering accounts, What do I do?",3671
When will my money be in my account?,3672
"
How do I unblock my PIN?",3673
When will my top-up be completed?,3674
"I didn't mean to do the transfer, is there any way to cancel it?",3675
"i need help, i lost my card",3676
I didn't know I was going to get charged to use my card.,3677
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?,3678
Are there any charges for topping up my card?,3679
I haven't been able to complete any transactions on my card today. Do you know what's wrong?,3680
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",3681
is there a way to do automatic top up,3682
Why is there a payment I didn't do?,3683
I have multiple of the same transaction,3684
How can I fix this?  There is a double charge on my account.,3685
Why have I been charged for pulling cash out of my own account?,3686
Do I need to convert my currency from GBP before transferring?,3687
The currency exchange for my purchase in foreign currency is incorrect.,3688
I have exceeded all my PIN tries,3689
Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.,3690
Can I get money out of any machine?,3691
Can you tell me why I was charged extra when I withdrew money?,3692
Is there a limit to a disposable virtual card?,3693
i do not know what this charge is for,3694
What happens when I am charged twice?,3695
Your exchange rates are coming from where?,3696
Will this card work all over the world?,3697
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",3698
My card no longer works.,3699
What about a auto top-up?,3700
May I transfer a cheque into my account?,3701
Where is my last money transaction,3702
I tried withdrawing money in another country and the exchange rate was wrong.,3703
What cards and currencies can I use to top up my account?,3704
My card won't work right now.,3705
My card is needed soon,3706
My payment was cancelled,3707
"I was trying to use contactless earlier, but it didn't work.",3708
Can I get the Mastercard?,3709
How can it be that my Card is not functioning anymore?,3710
Why can I not take out cash?,3711
"I want to transfer money to a beneficiary, but I couldn't.",3712
Does it cost me anything to top up my account via bank transfer?,3713
What is the wait time until money reaches my account?,3714
The exchange rate that was applied for an international purchase was wrong.,3715
"You will hear back from us about your verification results in 10 minutes to a one hour timeframe.  If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable.  You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.",3716
I want to use a cheque to pay.,3717
How can I change my name in my profile?,3718
What is the number of transactions I get with a disposable card?,3719
I added funds to my account but the app didn't process it.,3720
"What, if any, is the limit  for auto top-up?",3721
I want to auto top-up.,3722
How do i request more physical cards?,3723
"What currencies can I not hold many in, if so what are they?",3724
Is there any way i get a disposable virtual card as well?,3725
The app does not recognize who I am.,3726
Tell me what ATMs take this card.,3727
A withdrawal is showing that I don't recognize,3728
When will I receive the cash payment from the check I deposited?,3729
where is my unknown payment from?,3730
Where are you present globally?,3731
The funds I transferred are not in my account,3732
How can I set up Google Pay on my device?,3733
How do I transfer funds directly from my credit card?,3734
What reasons would a topup fail?,3735
I can't find the PIN.,3736
Why am I unable to verify my id?,3737
my atm transaction was wrong,3738
How long does it take to verify a person's identity?,3739
Whats the limit on my top up,3740
How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.,3741
How can I prove who I am?,3742
I was charged and shouldn't have been charged when using my card!,3743
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",3744
I have a card payment that I don't recognize. What should I do?,3745
Which US cards have top up charges?,3746
can I choose delivery times to suite me?,3747
Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?,3748
I wasn't allowed to transfer to my account,3749
unhappy with service need to delete account,3750
I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service,3751
My account isn't showing the refund,3752
What's the procedure for canceling a purchase?,3753
"Why is my transfer appearing as ""pending""?",3754
How to unblock my PIN?,3755
I have a fee listed for a transfer.,3756
When can I expect a transfer from Europe to go through?,3757
"Hey, I have my card, how do I get it to show in the app?",3758
Where do I go to order my card?,3759
I was issued a card about a week ago. why hasn't it come in yet?,3760
What countries are you available in?,3761
How long does it take for a transfer to reach my account?,3762
Tell me why there is a fee for a card payment.,3763
"I received my new card and tried using it today, just to have it show declined over and over again.  Why is this happening?",3764
i need to top up by card.,3765
I see a direct debit transaction in my app that I didn't make.,3766
why wont my american express work to add money,3767
which identity details are required,3768
What kind of cards an currency do you support?,3769
What is the max I can top up?,3770
I can't find my code,3771
can other people use the app to add money to my account,3772
Which atms allow me to change my pin?,3773
"My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?",3774
"I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?",3775
Can you activate my card pls,3776
I topped off my card is that something you will charge me for?,3777
I need a disposable virtual card.,3778
Are there any top-up limits that I must follow?,3779
I'm expecting a refund but it's no where to be seen,3780
What to do if my card has been used without my permission?,3781
"I did a bank transfer to top up, but the money is not available.",3782
How long is a transfer in the pending status?,3783
Can exchanged be made to EUR?,3784
Can you tell me the status of my new card?,3785
I want to get my hands on one of those virtual cards!,3786
Is there a fee to make a transfer?,3787
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.,3788
There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.,3789
What is the current exchange rate?,3790
Can I get an auto Top-up?,3791
I only have one other credit card from the US. Do you accept that?,3792
"If I top up by card, what options do I have re: currency and card type?",3793
"I need to change my name, since i just got married",3794
In what way can I change my PIN and where do I need to be?,3795
My transfer to an account failed.,3796
"My card is stuck in an ATM machine, how do I get it back quickly?",3797
Why would the app deny my top-up?,3798
What should I do if I want to get another card for someone in my family?,3799
Am I able to do top-ups with Google Pay?,3800
How do I access the option to top up?,3801
Why is there a direct debit fee in the App when I didn't do it?,3802
Which currencies can I use to add money?,3803
I don't know what this Direct Debit payment is.,3804
I can't find how to top up my account with a check.  Where is that?,3805
What are the top up charges for all US cards?,3806
Will my transfer be done soon?,3807
How much extra will I be charged for exchanging foreign currency?,3808
"Now that I have my card, how do I connect it to the app?",3809
What reasons could cause my top up to be reverted,3810
How long should it take for a transfer to go through? I have been waiting a while.,3811
Someone might be using my card.  What should I do?,3812
I made a purchase earlier today but it is still listed as pending- when will it go through?,3813
How do I get my cash withdrawal to show?,3814
Is there a fee to top up a US card using a debit or credit card?,3815
My statement is showing I was Charged a dollar and I am not sure why.,3816
What is the maximum I can top up?,3817
How do I link an existing card?,3818
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?,3819
What is the reason for my beneficiary to be disallowed?,3820
What is the limit on Auto top?,3821
Could you help my figure out the exchange fee?,3822
What is the reason my payment was not accepted?,3823
How much is it to receive money?,3824
Is it possible to top up using a cheque?,3825
"Can I add other people to my account, so they can top up?",3826
I have a new card. How do I activate it?,3827
Which countries are represented?,3828
I tried to deposit a cheque into my account and it is not letting me.,3829
How do I add a new card?,3830
Is it possible to give a second card from my account to my daughter?,3831
Can I check to see where the funds came from?,3832
My card activation attempt failed.,3833
I would like to make sure it is delivered on a certain date.,3834
My payment had a wrong exchange rate.,3835
Do I need to go to an office to change my pin?,3836
Why did you charge me extra when I withdrew cash?,3837
What should I do if my smart phone is lost or stolen?,3838
Where is the closest ATM to me?,3839
Why isn't my balance updating after depositing cheques and cash.,3840
Please help me regarding a direct debit in the app that I don't recognize.,3841
"Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.",3842
I used my card top-up but all of the money is missing.,3843
I need someone to assist me with explaining how much I can top-up.,3844
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!,3845
Do I have to go to the bank to change my PIN?,3846
For some reason my card payment hasn't worked. what can I do to look into that?,3847
I did a money transaction and dont have a receipt,3848
I deposited money but my balance hasn't been updated yet.,3849
I don't know what pending transaction means.,3850
"Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.",3851
Will I have to wait much longer for my new card to arrive?,3852
"Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.",3853
I am seeing and extra 1$ charged to my account and wanted to know about it.,3854
Can I add money automatically to my account while traveling?,3855
My top-up was just cancelled.,3856
I still do not see the cash deposit in my account from last week. Why?,3857
should i contact customer support if i can't edit details,3858
Is EUR one of the currencies you deal with?,3859
How long does a European transfer take?,3860
Why am I getting a fee on a card payment?,3861
Where is my recent refund in the my statement?,3862
Who is giving me my money?,3863
"When I look at my statement there is an extra fee, that is for what?",3864
What do I have to do to get my PIN unblocked?,3865
I need to cancel a transfer,3866
Can you explain to me why a cash withdrawal shows up as pending?,3867
What happens if I deposit a cheque accidentally?,3868
Why was I not able to get cash from the ATM?,3869
I need my card right away.,3870
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?,3871
I'm not able to withdraw money from the ATM but I'm not sure why.,3872
Why was my withdrawal requested cancelled by the ATM?,3873
What do I need to do to correct this failed transfer?,3874
"What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?",3875
"Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?",3876
I made a transfer into my account and now I need to cancel it,3877
Is there such thing as an auto top-up option?,3878
My recent transfer didn't go through - why not?,3879
I do not recognise this card payment.,3880
Where is my card PIN?,3881
My google top-up pay is not going through,3882
My card got stuck in an ATM.,3883
What is the limits on the number of disposable cards I can have?,3884
I bought an item then noticed the exchange rate was wrong.,3885
What's going on with my card? I've tried multiple times and it never goes through.,3886
I am still waiting for a transfer I did,3887
"I've made a transfer, how long until the money reaches my account?",3888
A fee that shouldn't be there is there after using my card!,3889
I need a single use card for shopping online,3890
The app shows a withdrawal that I did not make or authorize.,3891
The bank machine didn't give my card back how do I get a new one fast?,3892
Why has my beneficiary been denied?,3893
Why was there an extra charge because I used my card to pay?,3894
When shipped to the US how long is delivery time?,3895
Which countries are you available in?,3896
Why was I not able to take cash from the ATM?,3897
tell me why I was charged more with my card?,3898
Please give me a Mastercard instead.,3899
I need help from someone in your department with finding my nearest ATM.,3900
what are the steps to activate my card?,3901
Who can request disposable cards?,3902
I've been trying to do a transfer multiple times and have failed? Is the system down?,3903
The activation process for my card isn't working.,3904
Why is there some cash that I did not deposit in my account?,3905
I need to modify my details.,3906
When will I be able to see my refund?,3907
Why was I charged for getting cash?,3908
I don't recognize a charge on my statement.,3909
"I may need to exchange my USD for GBP, can your app do that?",3910
How long does transfers take?,3911
Can I use any card and currency?,3912
Can I go ahead and use my account even though my identify hasn't been verified yet?,3913
Is there a charge for getting my money?,3914
"I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do.  Can you please help figure this out?",3915
My card payment had the wrong exchange rate,3916
Could you tell me why my cash withdrawal was declined?,3917
how to get a new card in china,3918
How can I top up my account and which currency can I use?,3919
"I must quickly transfer something from China, and I need to know how long it will take.",3920
Are there fees for using an international card to top up?,3921
Your foreign exchange rate is wrong.,3922
What does the bank charge for lost or stolen card replacements?,3923
What is this random charge of one pound doing on my account?,3924
Why is my card payment still pending?,3925
How can I transfer money between accounts?,3926
"I've obtained the card, how do I enable it on the app?",3927
"I just got my new card, how do I activate it?",3928
What if my top up doesn't go through?,3929
"When exchanging, how much are the rates?",3930
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend.  It didn't notify me beforehand either or I wouldn't have ever done it.,3931
Where can I locate my card PIN?,3932
"i need a refund from you because the merchant is refusing, can you do that?",3933
What kind of security protects my money?,3934
Is it possible to get a Visa and Mastercard from you?,3935
What form of payments can I use for topping up?,3936
I did not get the cash that is showing up in my app.,3937
I am worried about fees for top up cards?,3938
The card payment I made didn't work.,3939
Please tell me why I am having problems transferring to a beneficiary.,3940
I did a transfer but its still pending,3941
I was given less cash then I wanted.,3942
I got charged a fee for transferring money.,3943
"I just tried to top-up and now I'm getting an additional verification message, why?",3944
There are duplicate transactions on my account,3945
Is my top up not working?,3946
Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.,3947
What should I do?  My card has been stolen!,3948
I can't see my top up in my wallet!,3949
Do you charge extra for topping up with a debit or credit card?,3950
"I'm locked out of my account as I can't remember my code, what do I do now?",3951
Why am I having trouble withdrawing cash?,3952
I sent a payment but now it's not showing up.,3953
How do I locate my PIN now that I have my card?,3954
use my credit to add money,3955
I attempted to enter my pin to many times.,3956
I tried to used my card in a shop and the transaction was declined.,3957
What does it mean if my top-up has not gone through?,3958
What currencies do you offer?,3959
I could not transfer to a beneficiary,3960
Where do i go to receive a virtual card,3961
How many top-ups can be approved?,3962
"I am dissatisfied, I would like to close my account.",3963
I need mastercard as well as visa,3964
What is the exchange looking like?,3965
"Is something wrong with my account, my balance didn't change after I transferred some money",3966
I don't have my card after 1 week. What are my next steps?,3967
"Since I need to exchange currencies frequently, would you be able to offer me a discount?",3968
How many purchases can I make with one disposable card?,3969
do you accept from usa credit card?,3970
When will I recieve my new card?,3971
"My card has an expiration date, will you send a new one automatically?",3972
How many days until my US transfer arrives?,3973
Why am I being charged a fee on a card payment?,3974
What is the time period for money to be transferred?,3975
"I made a transfer and according to the receiver ""they haven't received the right amount"" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?",3976
Why do I need to verify a top-up?,3977
Estimated time arrival for transfers?,3978
Why has my top-up been returned to my account?,3979
They said I would get a refund but I don't see it on my statement.,3980
Why is it important to verify my identity?,3981
"The expiration date on my card is very soon, and I need to get a new one.  What are the price and delivery options for my replacement card?",3982
What foreign exchange rate will I get on weekdays and on the weekends?,3983
I went to top up my card and it was cancelled.,3984
why is there a fee for a payment on my card?,3985
What if I don't want to disclose all of my identity details?,3986
Is there an extra fee for using an ATM?,3987
Do I get an actual card?,3988
I am missing my refund.,3989
Why do i have an extra fee on my statement?,3990
I would like to exchange currencies on the app. How do I do this?,3991
How can you assist on verifying my identity?,3992
Could you please tell me how to activate my new card?,3993
My product hasn't arrived even though I ordered it a while ago. I want a refund!,3994
Why was I charged for cash withdrawal?,3995
The app is showing a direct debit payment that I never made,3996
My disposable virtual card won't work.,3997
Can you please explain to me why there is an extra €1 fee in my statement?,3998
I bought an item and the exchange rate was wrong.,3999
Tell me why my transfer was declined.,4000
Help me.  The passcode doesn't work.,4001
How long will the transfer take?,4002
I think my top up has been reverted,4003
"My card has been stolen. I reported it with the police, but I need to report it with you as well.",4004
What are the various currencies and cards that you offer support for?,4005
how long will my cash withdrawal be pending for?,4006
How much will it cost me for a SEPA transfer?,4007
Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.,4008
Do exchanges cost more?,4009
What do I need to do to transfer money with my credit card?,4010
Seems like my top-up has not gone through,4011
"Hello,  I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.",4012
I have a payment in my statement that is off,4013
What can I do about a direct debit transaction on my card that I didn't make?,4014
Talk me through modifying my details.,4015
I'm dissatisfied with the service and would like to terminate the account.,4016
Can I get an account for my daughter?,4017
What is the maximum for auto top-up?,4018
How can I change currency type?,4019
I need my card activated.,4020
How long does it take for my id to verify?,4021
Where do I find my card PIN?,4022
There is a payment showing as pending and hasn't posted for a few days.  When will it post?,4023
Can I track the card you sent to me?,4024
What is the extra fee on my statement?,4025
Can you tell me if there are limits to disposable virtual cards?,4026
Please help me unblock my pin which I put the wrong one too many times.,4027
What are the steps I need to take to cancel a transaction?,4028
"I'm looking at my statement, and my refund is not on there.",4029
My wallet is empty even though I topped it up an hour ago.,4030
I don't know where my phone is.,4031
I want to do a cash deposit to top up. How do I do this?,4032
Please delete my account now.,4033
"If I ordered my new card last week, how much longer should I wait to receive it?",4034
What ATMs will allow me to change my PIN?,4035
How do I change to AUD from GBP?,4036
It seems I need to get information on limits for top-ups.,4037
What currencies do you accept to add money?,4038
Hey I thought transfers were free.  Why are you charging me?,4039
"Hello, I see that I have been charged an extra $1 on my app.  Could you please provide me with a reason for this charge?",4040
The card can be used at which ATMs?,4041
The exchange rate on my payment doesn't look right,4042
Is there a reason my payment is still pending?,4043
Why is the fee for taking money out so high?  I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.,4044
The app isn't showing my transactions,4045
I was only given $20 after trying to withdraw $100,4046
Why can't my transfer complete?,4047
What currencies can be exchanged in the app?,4048
How much does it cost to top up a US-issued card?,4049
The app failed to verify my id.,4050
Will my money be of equal value when I travel abroad?,4051
Why was I charged a fee for my card payment?,4052
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.,4053
Could you please freeze my card immediately?,4054
Does it cost anything to do currency exchanges?,4055
I got less cash because of the exchange rate.,4056
How old do my kids need to be to open an account?,4057
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.,4058
Can I pay for my gas using my Apple watch?,4059
Transfer declined.,4060
I returned something to a  store but can't see my refund.,4061
How many top-ups can I use?,4062
There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?,4063
Can I top up my card with other cards?,4064
Is there any age limit?,4065
Why does my transfer keep failing? I've tried 5 times and they all failed.,4066
How long does it take for a bank transfer to show on my balance?,4067
I tried to get cash but it was declined!,4068
My top-up seems to be pending for a long time?,4069
How much would it cost me if I transfer?,4070
Why do you guys need to verify my identity?,4071
"I recently purchased something, and the exchange rate was wrong.",4072
At which locations can I order a card?,4073
What can I use to receive my salary?,4074
What do I do if I cannot access the app?,4075
My app shows a payment I didn't make,4076
When will the money from my bank transfer be available?,4077
What ATM machines allow this card?,4078
my card was frozen due to putting in the wrong pin too much.  how many tries do i have,4079
I found a direct debit I would like to dispute,4080
Do you have a list of the cards and currencies supported?,4081
Do I receive the physical card for free,4082
Why was I charged extra on my app?,4083
is there a limit to top up,4084
What does it mean when it says I have a payment pending?,4085
Can both Visa and Mastercard be chosen?,4086
I think there's been an unauthorized cash withdrawal from my account.,4087
I would like to know what your exchange rates are.,4088
"My card got trapped inside an ATM, what should I do?",4089
"How do I activate my card, so that I can start using it?",4090
I want to see what this fee is on my card payment.,4091
"I think my card is broken or something. I tried using it and it wouldn't go through, please help.",4092
What forms of ID should I use for verification?,4093
"I'd like to get a Visa card, please.",4094
My card was stolen and used to make several purchases. Please freeze my card so no one can use it.,4095
i transfered and yet it is still pending,4096
What do you require to verify someone's identity?,4097
Why is my contactless not working?,4098
"I tried to make a top-up and it was canceled, why is that?",4099
The correct exchange rate wasn't given to me for an item I purchased.,4100
Can I receive payments in another currency?,4101
How long will a transaction to a friend take?,4102
Why is my transfer still pending after all this time?,4103
How is the PIN delivered?,4104
Why am I being charged to transfer funds?,4105
Can you tell me what cards and currencies you support?,4106
How do I know what the exchange rate will be when I make an exchange.,4107
Why is my cash still pending that I put in ATM?,4108
I am very dissatisfied with the services that you are providing.  I want to cancel my account.,4109
How do I use my card if I lost my phone?,4110
show me how to top up,4111
Why was a fee added to my bill when I used my card?,4112
I don't recognize what this payment on my statement would be for.,4113
"I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.",4114
"Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?",4115
"In the app, I see a withdrawal I didn't make.",4116
I'm interested in what your exchange rates are based on.,4117
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?,4118
Why is my withdrawl to cash still pending?,4119
I want to op up my account by using bank transfer. How do I go about it?,4120
"I just pulled money out of the ATM and was charged a fee, WHy?",4121
"If I need delivery on a certain day, is that something that could be accommodated?",4122
I want to cancel a transaction from this morning.,4123
Is there a fee for topping up a card?,4124
"It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.",4125
I sent money to a person and they haven't received the payment yet.,4126
How come I can't find my payment?,4127
There are transactions that I don't recognize. What do I do if I think someone is using my card?,4128
Where do I find the auto top- up?,4129
Can you explain to me why a top up would be reverted?,4130
When will I receive a transfer from europe?,4131
What do I need to do to exchange my money?,4132
Do you need to know my first and last name?,4133
Can I use Apple Pay to top-up?,4134
What caused my transfer to fail?,4135
"Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!",4136
"Disaster, I've totally forgotten my passcode, can you help me?",4137
How do I receive a card?,4138
Please help me delete this account.,4139
Please inform me how to get a new card as mine is about to expire.,4140
Do I have to change my PIN at a bank?,4141
How do I find the PIN?,4142
Why is there a fee for getting cash?,4143
"I need to order a new virtual card, how do I do that?",4144
How high is the exchange fee?,4145
Can it add money every so often automatically while I travel?,4146
Help!  My card is stolen.,4147
Can you tell me the limit for top ups?,4148
"I would like to exchange currencies, how do I go upon it?",4149
What are my limits on disposable cards?,4150
"Hello. I bought an item a while ago, and have since requested a refund.  However, upon checking my online statements, it seems that I haven't been issued a refund yet.  How can this be remedied?",4151
Why was my top-up rejected?,4152
What does the decline message mean,4153
I made a cash withdrawal and it is still listed as a pending transaction.,4154
I would like to know the countries you are offer services in?,4155
Tell me what ATMs use this card.,4156
I noticed that my card was charged more than once for one thing.,4157
I need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives,4158
There is a payment made with my card that I don't recognize at all.,4159
My new card came in.  How do I activate?,4160
explain the virtual card,4161
"There are incorrect charges on my account, there was a WD that was made by someone else.  I still have my card though.",4162
"I logged in wrong and am blocked, how do I log in?",4163
What is your opinion on the exchange rate?,4164
Is it on purpose that my payment has been returned to my account?,4165
"Everything seems fine with my account, so why did it decline my payment?",4166
Why am I being charged again?,4167
Can I get a physical card,4168
Can I reset the passcode?,4169
Can you tell me what this fee is on my statement?,4170
Why has my account balance not changed after depositing a cheque?,4171
Why was an extra charge added when I used my card?,4172
There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.,4173
Where is the card I ordered 2 weeks ago?,4174
When will I get my new card?,4175
Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.,4176
What ATMs can I use this card?,4177
I inadvertently completed a transaction on a wrong account.,4178
Are there going to be fees from adding money with an international card?,4179
How can I get my money back for a payment i didnt make,4180
Are EUR exchanges allowed?,4181
What source do my fund come from?,4182
"I deposited money in the form of a cheque, but my balance has not increased.",4183
Why is it I am charged an extra fee when I use the ATM?,4184
"I don't recognize this payment on my app, I am sure I didn't spend any money there.",4185
How do I get my card back after the ATM swallowed it.,4186
When I got cash I believe that the exchange rate was wrong,4187
Do I need to do anything? My phone was stolen yesterday.,4188
Can I update my details?,4189
Why was I charged when taking out money?,4190
"I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.",4191
"My son has just turned 13, is he old enough for an account?",4192
Why do I get declined when I try to withdraw cash?,4193
"In the app, how can I make it show the new card that arrived?",4194
Money that I have transferred hasn't arrived yet,4195
What are the disposable card limits?,4196
What is the minimum age required to open an account with your service?,4197
Google play top up help?,4198
What if my top up is reverted?,4199
Where is a Mastercard ATM?,4200
A debit came through that I need to dispute.,4201
Help! I made a transfer in error and need to cancel it before it's complete!,4202
Do I need to do something to get a new card once it expires?,4203
There's a $200 withdrawal on my statement that seems fishy to me.,4204
Why was a payment I made reverted?,4205
There is a payment I don't recognise!,4206
What is the maximum times I can auto top-up?,4207
After purchasing an item I noticed the exchange rate was incorrect.,4208
"When is my balance going to update, I just transferred some money",4209
"My PIN is locked, how do I unlock it?",4210
If I am running low on credit can I auto top up?,4211
What is the maximum for top-ups?,4212
How do I link the new card?,4213
Can I add a card that I just found (again) to the app?,4214
I am having trouble with the app recognizing me.,4215
Where can I get a new passcode?,4216
"For some reason, the money I added was returned.",4217
Is there a fee to order a physical card?,4218
Where do I activate my card?,4219
"My card payment reverted back, I think.",4220
We want to start a college fund for my daughter.,4221
Should i uninstall the app before i try it again?,4222
How long will my ATM withdrawal be pending?,4223
Why did using an ATM cause me to be charged an additional fee?,4224
I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.,4225
Are all fiat currencies supported?,4226
My card was refused,4227
"My American express works with my apple pay, why is top up not working?",4228
"Card payment is still pending, why is that the case?",4229
My card is missing.,4230
I made a mistake this morning when I did a transfer. How do I reverse it?,4231
"My phone was stolen, what can I do?",4232
I am having trouble to verify my identity,4233
"My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck,  mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.",4234
"It says that my payment is pending, what does that mean?",4235
I need to terminate my account.,4236
I found the exchange rate for my cash withdrawal is wrong,4237
"I have received my American express in apple play, looks like top up has an issue, please help?",4238
Do you think you're asking for too much information about me?,4239
I don't think I should have been charged a fee to use my card.,4240
When can I expect my refund?,4241
I didn't know there was a charge for tranferring. What is the charge?,4242
Can I get a new card with new expiration date in China?,4243
My funds must be verified,4244
What are the reasons a beneficiary would be denied?,4245
How long does it take for pending transfer transactions to post?,4246
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.,4247
Why hasn't my transfer from Europe gone through?,4248
"Since I got married, I need to change my name.",4249
Will the PIN come separately?,4250
Do you know the reason why my card payment was declined?,4251
Do you have a list of businesses that accept this card?,4252
There's an error in regards to the exchange rate for an item I bought.,4253
"I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?",4254
"I travel a lot, can I get a bulk currency exchange discount?",4255
Is it possible to exchange currencies on the app?,4256
An item I bought had the wrong exchange rate applied.,4257
"If I were to do a transfer, what is the rate for that?",4258
"Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?",4259
Please help! I need a refund on a transaction on something I bought and I need the refund right away!,4260
When do I set up my card PIN?,4261
"Someone has stolen my phone, what should I do?",4262
Why is there a verification to identity,4263
"I don't think the transaction has gone through, so can I cancel a transfer?",4264
I would like a card please.,4265
Are their certain cash machines where I can change my pin?,4266
The exchange rate you are using is really bad.This can't be the official interbank exchange rate.,4267
Why would I need a disposable card?,4268
Can I top-up by cheque?,4269
What should I do if my card is stolen?,4270
I must verify the source of my funds,4271
What are the auto top-up policies?,4272
Is USD free to top up with a US card?,4273
There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.,4274
I made a deposit but it is not showing up in my balance.,4275
"I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.",4276
Whats types of currency can I exchange?,4277
Is there a limit on auto top-up?,4278
What do I need to know about topping up?,4279
Does this program take SWIFT transfers?,4280
"One of my card payments, I don't recognise the name of the merchant.",4281
Can you tell me why the card payment came back?,4282
Why was the wrong rate applied when I bought something in a different currency?,4283
What is the process for getting an actual physical card?,4284
I bought something abroad and the exchange rate applied is wrong,4285
Why can't I make multiple payments with my virtual card?,4286
I think when I withdrew money when out of country the exchange rate was wrong.,4287
I need a transaction reversed from my account.,4288
totally unacceptable.  I'm stranded with no cash because the ATM wouldn't give me any money!,4289
"My PIN is not working, can you help?",4290
"i have tried everything to complete a transfer but can't, what should i do next",4291
I tried to use the ATM with foreign currency. The conversion rate applied was wrong.,4292
My account says I have money but I withdrew it in cash.,4293
How are top-ups verified?,4294
Am I allowed to transfer money to a beneficiary?,4295
"The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.",4296
"Just received my replacement card, what steps do i need to take to activate it?",4297
I've made a bank transfer but the money doesn't seem to be in my account.,4298
What's the foreign exchange rate I will receive?,4299
"Cash withdrawal has been pending, why is it so?",4300
There's a payment with my card that I definitely didn't create. I don't know anyone by that name.,4301
I made a deposit in the ATM and it has not cleared,4302
My cash withdrawal was not entirely complete,4303
Where do I go to activate my card?,4304
I used my card and there was a fee,4305
"I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?",4306
How do I top-up my card with a cheque?,4307
I want to cancel a transaction.,4308
Can I see where my funds come from?,4309
Who do I talk to for transactions debited twice?,4310
How are the exchange rates for transfers calculated?,4311
You charged me more than once for the same transaction!,4312
Help.  My card is broken.,4313
Can third party fees affect a transfer?,4314
What is the extra €1 on my statement for?,4315
Can you help me with proving my identity?,4316
Can I choose whether I receive a Visa or a Mastercard card?,4317
How old do you need to be to have an account?,4318
My payment is in the app but hasn't gone through yet,4319
What are the additional charges for a SWIFT transfer?,4320
why isn't my top-up going through?,4321
"I had a cheque deposited, but I don't see my money yet?",4322
"I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?",4323
I need to verify my identity. How do I do that?,4324
What are the exchange rates?,4325
I've been waiting for a top up to come through for over an hour and I need the funds now.,4326
How long will it take to verify my account?,4327
"Hi,  Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.",4328
is the a reason why my transfer has failed?,4329
Can you refund my purchase?,4330
I have a card payment that has been pending for some time and would like to know when it is going to go through.,4331
What do I have to do to get the virtual card to work?,4332
My plans may change so I may need to change from GBP to AUD.,4333
I placed a cheque but the funds aren't there,4334
Is there a reason I was charged an extra fee for using the ATM?,4335
My recipient hasn't received the money,4336
Will I get charged on a foreign currencies exchange?,4337
How do I prove I am who I am?,4338
"I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.",4339
How long do I wait for my PIN,4340
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?,4341
Something is wrong with my top up and I can't see it. How do I find it?,4342
"I need to reset my passcode, this one isn't working",4343
Can I get a new card in China?,4344
I have been charged for one thing two times.,4345
Why can't my ID be verified?,4346
Can you tell me when my card will arrive?,4347
I want to close my account now.,4348
"I no longer have my phone with the app, what should I do?",4349
"If I need an additional card, is there a fee for that?",4350
"I topped-up my account, but I don't think it went through.",4351
I haven't received the PIN yet.,4352
Why hasn't payment gone through yet?,4353
Why was there a fee on my cash withdrawal?,4354
"I'm waiting on a top-up, its still pending",4355
I would like to activate my card what do I need to do?,4356
I want to revert a transaction I did,4357
I think my card is stolen!,4358
I need to close my account.  Your company is terrible!,4359
What am I being charged an extra pound when I haven't bought something worth that much?,4360
I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.,4361
How is my PIN sent?,4362
"I recently reported my card as missing/lost, and I just found it. Can I still use it?",4363
I have a question about fee for cash withdraw.,4364
I want a real card,4365
How long do I have  to wait for my transaction to be completed?,4366
Can I change my PIN abroad?,4367
Would it be possible to activate my card?,4368
Where to check top ups pending?,4369
"I prefer using Mastercard, can I substitute?",4370
My card is about to expire.  Are there any costs with a replacement card?  How quick do you mail it to me?,4371
The ATM took my card.,4372
Why am I being charge a fee when using an ATM?,4373
I went to do a transfer and it was declined.,4374
Close down my account.  I don't like your service.,4375
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.,4376
I can't recall my password.,4377
How much can I withdrawal in one month without incurring fees?,4378
I want a refund on the things i bought,4379
Do I need my phone to use the app?,4380
"Hi,  One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.",4381
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.,4382
Is the PIN separately delivered?,4383
I was made to pay an additional pound!,4384
"My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?",4385
I'm getting concerned here.  I sent a friend some money and she isn't seeing it.  What's going on?,4386
do i need to add money before i order a card,4387
Why is verifaction required for my Identity?,4388
I deposited a cheque and its been days and I still haven't received the cash!!,4389
I need to order a new card as my other one was stolen.,4390
What is the formula for your exchange rate?,4391
I didn't get the all the cash i wanted from the atm,4392
The app doesn't believe that I am myself,4393
Please check to see if the band transfer I made a while ago from my UK account has safely arrived.,4394
Where is my PIN?,4395
Can I top-up any amount?,4396
Why can't I add any beneficiary I choose?,4397
"I want to top up from my Apple Watch, can I?",4398
There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.,4399
"I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?",4400
I can't see a refund for a return I completed recently.,4401
The app says that I got cash in an ATM and I didn't,4402
Why would my payment still show as pending?,4403
What factors determine your exchange rate?,4404
"I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?",4405
I see my transfer was declined.,4406
What is the procedure for an expired card?,4407
Why did my card payment get declined?,4408
Card activation steps,4409
"Can you explain your refund policy, please?",4410
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...,4411
"My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?",4412
Can you tell me how many currencies I can hold?,4413
I wanted to know what discounts were offered for current exchanges as it is something that occurs frequently.,4414
I think that the exchange rate for the withdrawal of my cash is not right.,4415
I would like to verify my source of funds.,4416
Can you tell me what are disposable cards for?,4417
need to verify source of funds,4418
Do I need to re-apply to order a new card when my old one's about to expire?,4419
Will this app allow me to exchange currencies?,4420
I'm not sure what I need to verify my identity.,4421
The exchange rate applied is wrong for my international purchase.,4422
"Hello, there seems to be a billing mistake associated with my account.  My app was charged $1 more than it should have.  Could you please explain why this may have happened?",4423
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",4424
What's the cost for exchanges?,4425
What do I owe for a new card?,4426
What currencies can be used for top up?,4427
i need help finding the auto top up option.,4428
Why can't the person I sent the money transfer to see it?,4429
Why did you decline my transfer?,4430
"I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.",4431
What is the estimated wait time on a US transfer into my account?,4432
"I initiated a payment a while ago and it is still showing as ""pending"", how long will it take to clear?",4433
How many transactions can be made with a disposable card?,4434
Can you tell me why I wasn't able to complete my transfer?,4435
"The app isn't letting me log in, but my info is correct.",4436
"I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent.  I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?",4437
What are the currencies and cards that are supported with my account?,4438
Why was I charged a fee for debit or credit card payment?,4439
"My identity isn't being accepted, what should I do?",4440
my phone was lost,4441
I received my new card.  Where is it in the app?,4442
I made a payment and it was reverted and wanted to know why?,4443
My transfer's stuck on pending.,4444
I cannot make a transfer to another account.,4445
Can I unblock my PIN in the app?,4446
can I be charged for topping up by card,4447
I made a cash deposit to my account but it is not there,4448
Where can I use a disposable card?,4449
How can I add money to my account from another account I have?,4450
What do I do to close my account?,4451
I have lost my phone.,4452
The transfer I made isn't reflected in my balance,4453
Verifying top-up cards necessary?,4454
Show me how can my friends top up my account.,4455
I should have a refund in my statement but I can't see it,4456
passcode retrieval,4457
There's been a transaction to the wrong account.,4458
I'd like to know how transferring my money into my account works.,4459
Can you please help me in canceling my order.,4460
I want my card I just received to show up in the app. How do I do that?,4461
The app shows Direct Debit payments that I didn't make,4462
My passcode is not being accepted,4463
"Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.",4464
My rate of exchange was wrong.,4465
Is exchanging currencies a feature of the app?,4466
How do I change my currency to another?,4467
I thought transfers were free of charge.  I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.,4468
Why am I unable to withdrawal cash?,4469
How is the exchange rate doing?,4470
This exchange rate on my purchase is wrong.,4471
Can I receive my salary with this in another currency?,4472
Cancel a transaction,4473
Can I have more physical cards?,4474
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account.  I can't fix this with the app.  Please help me immediately!,4475
I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?,4476
Why was I charged a fee for using my card,4477
The ATM won't give me my card back. I need it back now!,4478
I need to renew a card that's about to expire,4479
Top up keeps failing,4480
Why is my balance still the same after a cheque deposit?,4481
Can I get a card even though I live in the US,4482
I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?,4483
How low does the balance have to be before the system updates?,4484
"As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.",4485
Where are you getting your exchange rates from?,4486
What do I do to exchange currency?,4487
"Help, I don't know what the PIN is to my card?",4488
I got charged a fee that shouldn't be there from my cash,4489
Why is my card payment still listed as pending?,4490
Which flat currencies are supported for holding and exchange?,4491
My card payment won't work.,4492
What should I do if I can't prove my identity.,4493
"I was checking the app for my account and I noticed there is an authorized charge on it.  I haven't used my card today, so I know I didn't do it.  I would like the transaction reversed and the money replaced.",4494
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?,4495
What is the time frame for european transfers?,4496
I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds.  What is that for?  Is it fraud?,4497
Why does my transfer still say it is pending?,4498
In what way can I use the disposable cards?,4499
I need to know which fiat currencies I can use with you.,4500
Help me terminate and close my account.,4501
Will I be able to track the card that was sent to me?,4502
"I was supposed to receive my new card by now, but it hasn't came in.",4503
I got $20 when I should've gotten $100,4504
How long will it be to get this new card?,4505
How can I Use thereto-top option?,4506
My card didn't go through.  It doesn't make sense.  You told me that everything was ok.,4507
Can I change my PIN without going to a bank?,4508
A direct debit appears in the app but I didn't authorize it.,4509
"I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.",4510
My card's expiration date is close.,4511
Am I charged if I make a top-up?,4512
I didn't get all the money I asked for,4513
What are the steps to reset my passcode?,4514
"If my salary is in GBP, do I need to do something?",4515
Is there a way to top-up when it reaches a certain balance?,4516
Remove my account immediately.,4517
"my phone was taken yesterday, what should I do about my account?",4518
How will I know when I can use the auto top-up feature?,4519
I made a terrible mistake when typing in my account number.  I accidently sent money to the wrong account.  I noticed the app won't allow me to void the transaction.  Can someone help me with this immediately?,4520
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?,4521
"Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.",4522
Are there any charges for receiving money?,4523
I think my passcode was changed,4524
"I received the wrong color and size, can I return it?",4525
can i top up with check?,4526
Is there a charge for topping up by card?,4527
The app passcode has completely slipped my mind.,4528
May I get my salary paid out in a different currency?,4529
I tried to buy something online but my funds were transferred back to my account. What is happening?,4530
Is my card valid everywhere?,4531
Does this app have the same exchange rate as third parties?,4532
What can I do to verify my card?,4533
How long will this take to get to me?,4534
I would like more physical cards,4535
Can I get an item refunded?,4536
What kind of money can I hold?,4537
do i have to wait for a physical card before i get my pin,4538
I checked my statement and am being charged one pound. Where did this charge come from?,4539
What went wrong when I tried to do my transfer?,4540
When will the money from a transfer be made available on my account?,4541
How long will a cash withdrawal be pending?,4542
I do not recognise the card payment.,4543
Can I cancel a transaction?,4544
Why did I get a fee for getting cash?,4545
Can you tell me why I haven't received my new card?,4546
I am not recognized by the app.,4547
Are there ways for other people to send me money?,4548
Is there a Mastercard ATM nearby?,4549
my top up isnt there yet where do i find it,4550
how can i add money from my amex card,4551
I'm having trouble with proving my identity.,4552
"When I travel, can it automatically add money in certain intervals?",4553
"The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?",4554
Can you tell me what the cash withdrawal is in my statement?,4555
I would like to get both a Visa and MasterCard?,4556
Is there an alternative to a physical card?,4557
How do I withdraw money?,4558
"Help, my phone was stolen, please advise!",4559
I'd like to transfer funds using my credit card.,4560
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",4561
What should I do if my phone is lost or stolen?,4562
How long does it take for a cheque to post to your account?,4563
How do I activate my card so I can start using it?,4564
Why won't my top up go through?,4565
Can I quickly send a transfer from China?  How long will it take?,4566
Which fiat currencies can I use through this app?,4567
I need to update my address.,4568
Can I have multiple currencies in my account?,4569
I used an ATM and there was an extra charge.,4570
Is there a reason to why I was charged twice for a transaction?,4571
I wanted to know why my transaction didn't go through.,4572
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",4573
My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.,4574
There is a withdrawal on my account I didn't make.,4575
"My bank app said that I got cash from an ATM, but that's a mistake.",4576
How much does it cost to get more cards?,4577
There are charges on my card that I haven't purchased.,4578
"My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?",4579
What are the restrictions of the disposable cards?,4580
How much is it to send out additional cards?,4581
I have an odd payment in my statement,4582
I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?,4583
Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?,4584
Can you tell me why my pop-up is still pending?,4585
How do I find my PIN?,4586
Am I going to be charged for topping up by transfer?,4587
"I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?",4588
Can I change my in at all ATM's?,4589
How long will it take for me to get my card?,4590
I tried to withdraw $100 but only got $20. What happened?,4591
Do you have a return policy?,4592
The exchange rate is incorrect for my payment.,4593
What ATMs use this card?,4594
The ATM wouldn't allow me to withdraw money,4595
There is a direct debit charge on my account that I don't recognize.,4596
Will there be a fee to receive a physical card?,4597
Why is my transfer more expensive than I thought?,4598
I lost my card. Can you help me?,4599
Can I add a card back to the app?,4600
What does pending mean on a cash withdrawal?,4601
How to access my virtual card,4602
Can you make exchanges using the EUR?,4603
What are the cards and currencies that you support?,4604
My daughter need a card from this account. Is that possible?,4605
I need to transfer funds from my other bank account into this bank account.,4606
Can I open up an account for my child?,4607
"I made a transaction, but I made it to an account I didn't mean to make it to.",4608
how to get new card?,4609
I want to revert a transaction I did this morning,4610
Why does it show that my transfer is still pending?,4611
Yesterday I had my phone stolen.  Please advise what I should do.,4612
Can I change from AUD to GBP?,4613
I would like a physical card,4614
Is my transfer pending?,4615
I think the exchange rate is wrong for my ATM withdrawal,4616
I withdraw money abroad but I didn't get the right amount.,4617
Is it possible to get a card when i'm not in the UK?,4618
Can you tell me why the transfer isn't showing up on my account?,4619
Is it possible to have an item refunded?,4620
What is the age limit?,4621
Is there anywhere I can't use my card?,4622
I want to have an item refunded can I do that?,4623
The atm didn't give me all my cash,4624
top up is still pending,4625
How long is the wait for a money transfer to show up?,4626
Are visa and mastercard accepted,4627
What works for identity verification?,4628
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.,4629
I thought I would have received my new card at this point.,4630
I have a transaction showing up multiple times.,4631
Is it possible to get one the your cards in the EU?,4632
Why won't my transfer go through?,4633
"If I add money with an international card, are there any fees?",4634
Why isn't my cash deposit showing up in my account?,4635
I checked my account today and saw that I was charged an extra pound that I did not spend.,4636
How fast can you fix an error in payment?  I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.,4637
I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP,4638
I was removing a dollar amount from my account and now don't have access to my card.,4639
why is a transfer to beneficiary not possible?,4640
Can I add funds directly from my Apple Watch?,4641
Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.,4642
Can you tell me how to locate my PIN?,4643
Could you please help me figure out why the seller has not received their money after I sent it.,4644
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!,4645
What happens if my card payment is cancelled?,4646
Do I have a $1 extra fee on the statement?,4647
Why isn't a refund showing on my statement?,4648
Is it possible to hold money in different currencies?,4649
When will a cash withdrawal show up?,4650
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",4651
Has there been any activity on my card today?,4652
"I've tried many times to make a payment, but it's not going through.  What's wrong?",4653
Will there be any extra fees if I exchange currencies?,4654
I can't use top up on Google Pay.,4655
Why hasn't my ID been verified?,4656
To many charges on my card how do I go about fixing that?,4657
Are there directions to get a new passcode if I forgot mine?,4658
auto-top up option can be found where?,4659
"What about an auto top-up, is that a option?",4660
How can my new card be activated?,4661
Where is the top-up verification code located?,4662
My phone is missing or stolen.,4663
What does it mean when a payment is pending?,4664
"If my card is going to expire this month, do I need to order a new one?",4665
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?,4666
What do I do if I already had a card with you guys?,4667
"I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.",4668
I only have a card from the US is that okay?,4669
I believe my top up was reverted.,4670
What am I supposed to do if the funds haven't show up from a transfer completed this morning?,4671
There's a cash withdrawal that  didn't make that is showing up.,4672
How old does one need to be?,4673
Yesterday I topped up my card. Why didn't it complete as it still pending?,4674
"I think something went wrong, I didn't get the right amount.",4675
"In regards to my card payment, the exchange rate is incorrect.",4676
How do you top-up using cash?,4677
There is a debit transaction on my statement that I did not make,4678
I would like to change my address.,4679
The amount of exchange was not correct for the item i bought.,4680
My transfer didn't complete. Why can't I access funds?,4681
I am being charged a pound out of nowhere. What is this?,4682
Why is my last cheque deposit taking so long?,4683
"My payment was put back, I think.",4684
"I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?",4685
What services can I use to top up?,4686
"I needed to send my friends some money urgently.  I tried multiple times to transfer the money this morning, but the transfer keeps failing.  Can you tell me why the transfer is getting rejected?",4687
I need assistance with understanding which fiat currencies that you support.,4688
This transaction needs both a Visa and a Mastercard.,4689
Got only $20 when I tried to withdraw $100.,4690
"Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?",4691
"phone is gone, what should i do",4692
can I use my card before identity verification?,4693
Do you have a problem with EUR exchanges?,4694
What does my daughter need to open an account?,4695
Do you offer free ATM withdrawals of ones hometown currency while on holiday?,4696
Can I cancel a transfer I made,4697
What do I do if I've been charged twice for the same transaction?,4698
Tell me how to replace my expired card.,4699
Is it acceptable to use either Visa or Mastercard?,4700
Why is the app showing a still pending message on a withdraw that has already been done?,4701
Are there any top-up limits involved?,4702
How long will it take the money to appear in my account?,4703
"I'm trying to verify my top up card, how do I do that?",4704
I an not sure but it looks as if a card payment I made was cancelled.,4705
What is a pending cash withdrawal?,4706
Is there a reason behind why my transfer did not work?,4707
What happens after my card expires?,4708
"I tried to top up, but it didn't finish.",4709
i did not get any money but still was charged,4710
If my card is about to expire how long would it take to receive a new one and how much would that cost me?,4711
Why isn't my disposable virtual card working?,4712
please delete account,4713
I asked for more cash than what was received,4714
How long is US delivery?,4715
where is this money from,4716
How can my friends top up my account?,4717
Will you charge me more if I use a European bank card for a top up?,4718
Is there any way to cancel my transfer,4719
Someone hacked into my cards account.,4720
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?,4721
Card payment has be declined.,4722
My transfer is failing when I try to do it.,4723
I can't make purchases with my virtual card.,4724
"I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?",4725
I just got refunded for my purchase over two weeks ago,4726
Which fiat currencies are supported?,4727
Is there a top charge for US cards?,4728
Does it cost anything to top up?,4729
Could you explain why my card payment did not work?,4730
what is this charge on my card?,4731
I don't have my mobile device and am unable to make the payment because I forgot my details.,4732
My card is missing.  Please help.,4733
How do I top up my account with a bank transfer?,4734
Is there a way to make my money usable in another country?,4735
I want to return an item for a refund can I do that?,4736
My statement shows and extra 1$ that was charged to it and I would like to know why.,4737
Where did my money go? I'm not able to withdraw it from my ATM.,4738
Do you accept cheques for top ups?,4739
May I get one of your cards?  I live in the EU.,4740
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",4741
My card would not work at a shop.,4742
is it just visa or can i also use mastercard?,4743
Why is my card payment still a pending transaction?,4744
How long will it take for my transfer to arrive?,4745
Why did using an ATM cause me to have an extra fee charged?,4746
I think my card is broke?,4747
I withdrew $100 but only received $20,4748
"I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.",4749
How do I link the new card that I just got from you guys?,4750
I did not make this payment that I see in the App.,4751
Help!  In the app there is a direct debit that I don't remember.,4752
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?,4753
"When I use my card, it says decline?",4754
I think a card payment I made was cancelled.,4755
Will I see the transfer in my account within the week?,4756
My transfer didn't arrive to the recipient,4757
Am I able to get a refund for a purchase?,4758
Why has another fee been placed on my statement?,4759
What could the reason be that my payment card was declined?,4760
Can I use the app without my phone?,4761
"I just did a transfer, but don't see the money in my account. What's up?",4762
My account is depleted. Can I transfer funds from another bank?,4763
I'd like to order another card,4764
I did not get the item I ordered.  How should I go about this?  Should I just cancel my order or my payment?  Please help me.,4765
How much more do you charge for currency exchange?,4766
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.,4767
has my card payment been reverted?,4768
Why is there an extra €1 fee in my statement?,4769
I am still waiting for a refund,4770
Will the system automatically update once there is no more money left?,4771
How do I go about ordering a card?,4772
I tried transferring to an account but it didn't go through. What happened?,4773
Can I see where my money is being transferred from?,4774
I need a refund. This is not what i wanted.,4775
Why didn't I get the amount I requested at the ATM?,4776
I have a transaction that shows multiple times.,4777
"I'm not in the UK, but can I still get a card?",4778
"i received my American Express in Apple pay, is there a reason why top up is not working?",4779
What are the countries you support.,4780
Can you convert to EUR?,4781
Is there any way I could open an account for my daughter?,4782
What are these disposable cards meant for?,4783
"Hello-Can you please help me get a refund from this merchant?  I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days.  I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.",4784
My transfer didn't work! Help!,4785
Is it really necessary to verify my Identity?,4786
I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!,4787
I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?,4788
What do I do if I find a debit charge that I know I didn't do in my billing statement?,4789
I don't have a way to prove my identity.,4790
Trouble with my top up,4791
I want to have multiple currencies in my account if possible.,4792
I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?,4793
How is this transfer supposed to work? It's not working for me.,4794
Do you offer cards for those in other countries?,4795
Why does my payment appear as pending?,4796
The amount of cash I requested to withdrawal did not match what I received when exchanged,4797
I made a payment but the app gave the money back.,4798
I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?,4799
I have been charged a pound for something that appears on my statement,4800
Do you support top ups?,4801
"If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it.  Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.",4802
Why won't my card work.,4803
"my payment was rejected, do you know why?",4804
How are exchange rates calculated at this bank?,4805
What is the verification process for my card?,4806
Am I able to get this shipped to China?,4807
Where do I go to terminate my account?,4808
Explain why my card payment wouldn't go through.,4809
I'm seeing a direct debit payment that is not me.,4810
I don't see me 'top up' in my wallet,4811
Why is my identification required?,4812
When can I expect my card? I live in the US.,4813
"Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.",4814
I goofed up and used the wrong account.  Please help.,4815
There is a payment done with my card which i definitely did not do.Never seen that name before.,4816
Do I have to go somewhere to activate my card?,4817
How do I get extra physical cards?,4818
Can I top up using my apple watch?,4819
"I am having trouble doing a transfer. A ""Decline "" message appears after making the transfer.",4820
I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?,4821
"On my app I can see that a direct debit payment that I didn't do, appears.",4822
I was under the impression that transfers were going to be free and here I was charged for something I bought overseas!  I don't think this fee is right,4823
Is there a way to track the new card you sent me?,4824
Are there ATM fees?,4825
Why do I have a transaction showing multiple times?,4826
I want to transfer money. How do I do that for my account?,4827
Is there a fee for sending additional cards?,4828
Can you help me to quickly cancel a transaction I accidentally did to the wrong account?,4829
Can I electronically transfer funds into my account from my American Express?,4830
Why was I charged twice for the same thing?,4831
Which fiat currencies are supported for holding and exchanging?,4832
I would like to change the the PIN on my card.,4833
I just replaced my phone so do I have to make a new account?,4834
Can I top off with a debit card?,4835
One of my card payments has reverted,4836
My top up was rejected. Why?,4837
"I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done",4838
I bought an item and now I want a refund.,4839
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem,4840
Instruct me how to reset the passcode.,4841
Why have I been charged an extra £1?,4842
How do I use cash to top up my account?,4843
A card payment on my account is shown as pending.,4844
I have an unknown charge.,4845
Is payment required to get a card of my own?,4846
How do I order a new card if my current one is about to expire?,4847
What do I do?  My card is broken.,4848
Is it possible to track the card you sent me?,4849
My account transfer was not cleared.,4850
Where can I go to get my PIN unblocked?,4851
Can another family member hold a card for this account in addition to mine?,4852
My money I had was gone and I could not get gas!,4853
What do I do if my card expires soon?,4854
What do I do if I got the wrong amount at the ATM?,4855
"Card payment was declined, do you know why?",4856
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",4857
Can you provide me a disposable virtual card?,4858
"What are my options for topping up, automatic and/or manual?",4859
How much will I be charged for a cross-currency exchange?,4860
What documents do I need to get together to verify my identity?,4861
How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.,4862
How long should I wait for top up go go through ?,4863
Can the card be mailed to Europe?,4864
I tried to top up and suddenly my money disappeared,4865
where do i go to transfer money from one account to this one,4866
"I need to hold money, what currencies can I use?",4867
What should I do if I can't use my card?,4868
I think I deserve a refunded on a certain item.,4869
I would love one of the virtual cards!,4870
Is it possible to get a new card in China?,4871
My card is not working when I try to use it.,4872
I need to order a new card.,4873
"i accidentally entered in my retailers information, what should i do next",4874
Where can I get my currencies exchanged?,4875
When will the check I deposited post to my account?,4876
Where do I go to add a new card?,4877
How long am I to wait before the transfer gets to my account?,4878
I have a missing refund,4879
The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?,4880
I made an online purchase and the order has not shown up. Give me my money back.,4881
I want to stop my account,4882
"Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.",4883
What ATMs can I use my card at?,4884
I can't find out how to top-up my account using cash.,4885
I was charged a fee when buying stuff with my card.,4886
Can I keep using my card after it expires?,4887
Why was my card payment reversed?,4888
When will my top up be approved?,4889
Why did my card get charged twice for a transaction?,4890
Do you accept cheques for top-up?,4891
Can an American resident apply to get a card?,4892
I cannot seem to use my card.,4893
My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.,4894
How do i secure a top-up card?,4895
I want to get few more physical cards,4896
How do you Top Up on the apple watch?,4897
I did not have the right exchange rate applied to my situation of pulling out cash,4898
"My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?",4899
I noticed a duplicate charge on my statement.,4900
My account balance has not updated to reflect my recent transfer.,4901
I want to transfer money into my account,4902
Why would you cancel my transfer?,4903
I want to use my card. How do I activate it?,4904
Can I have it delivered on the date I need it delivered?,4905
Does the PIN come under separate cover?,4906
My money transfer has not yet occurred,4907
"I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long.  Can you look into it and see if the money is there, just not in my account yet?",4908
How do I make my card appear on the app?,4909
How long do I need to wait til my top up isn't pending?,4910
Weird Direct Debit payment,4911
Is my card actually working? It's the first time I tried using it,4912
"I withdrew money and got a fee, please explain",4913
Can someone else use my account if they have my phone?  I lost mine.,4914
How will I get my card?,4915
I returned an item but don't see it on my account?,4916
I have duplicate charges for the same transaction,4917
How can i get a refund for something i just bought?,4918
I must make a transfer from China and it is urgent. How long before the transfer is complete?,4919
Can somebody else top up my account?,4920
"While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?",4921
Why does top-up require verification?,4922
What would be a reason my transfer got declined?,4923
Is it possible to get a refund for the item?,4924
How come my card payment is still pending?,4925
I want to delete my account. How do I do this?,4926
How do I dispute a direct debit on my account?,4927
how do i setup my apple pay,4928
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.,4929
I noticed the exchange rate for cash withdrawal isn't right.,4930
When will my balance reflect a deposit?,4931
What are the steps to verify identity?,4932
I am unable to prove my identity,4933
What if I type in the wrong PIN too many times?,4934
I was overcharged an additional pound.,4935
Is it normal to be charged an extra fee when paying with my card?,4936
"Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.",4937
Why wouldn't the ATM give me my money?,4938
Why am I charged an extra fee on my card?,4939
"I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.",4940
Do you know why my card payment has been declined?,4941
You accepts my card?,4942
"I tried using a check to update my balance, but it isn't work? Is something wrong?",4943
My card stopped working. How do I check if there is a freeze on it?,4944
My PIN was entered wrong and now I am blocked.  Please unblock.,4945
Why can I not get cash from the ATM?,4946
Can I see the source of my available money?,4947
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?,4948
My card is missing!  Help!,4949
My contactless is non-functional.,4950
"The company is no good, please terminate my account.",4951
how do i get top up with cash deposit,4952
Can I still use my account without verifying my identity?,4953
What is the cost and time frame of getting a new card?,4954
Can my salary be received here?,4955
My card payment has been declined,4956
I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.,4957
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?,4958
Is there a fee for a SEPA transfer,4959
"my card details could be stolen, as i didnt make these transactions",4960
"I asked for $40 and I only received $20, what happened?",4961
I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?,4962
I withdrew cash abroad and the exchange rate applied is wrong.,4963
Why do I have a transaction showing up more than once?,4964
My new card isn't here and it was issued a week ago.,4965
What happened to the transfer I did?,4966
Can I get support?,4967
I can't use the app because I got mugged yesterday and they took everything. Please help.,4968
"My mother deposited a cheque into my account last week, why is it still not showing up?",4969
When will it be delivered to the US?,4970
How many incorrect attempts cause card to be blocked?,4971
"The exchange rate given to me after a purchase, was incorrect",4972
"If I exchange currencies on a regular basis, is there a discount?",4973
"I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.",4974
Why is the cash not showing in my account for the check I deposited?,4975
What types of foreign money can be used with this service.?,4976
Where did the  €1 fee in my statement come from,4977
I sent money to my family last Friday but they don't have it.,4978
what countries can i use my card in,4979
What currencies can I have?,4980
How can I get a card sent to China?,4981
How can I verify my source of funds?,4982
Can you please tell me why I was charged an extra fee on my transfer?,4983
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.,4984
I have transferred some money but the balance hasn't changed,4985
What is the length of a transaction completion?,4986
Please help me.  I am still waiting on a refund.,4987
What is happening?  I have tried to transfer money 5x already.  Is the system down?  This shouldnt be happening as this is a basic transfer.,4988
What are the current exchange rates?,4989
I need help fixing my contactless. It's not working anywhere I go today.,4990
What are Interbanks current exchange rates?,4991
"I got this stupid fee after taking cash out, why?",4992
I would like to get a Visa card,4993
Are there any limits to were my card is accepted?,4994
Why wasn't my payment accepted by the app,4995
My payment has been cancelled,4996
My identity verification is not working.,4997
Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.,4998
I need to have an item refunded.,4999
I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.,5000
Please explain your exchange rate policy.,5001
"I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.",5002
I want to transfer money from another account into this one.,5003
How do I add my card to the app once I get it?,5004
What currency can I use to pay for a top up?,5005
What are the reasons for a declined transfer?,5006
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",5007
"After my checque or cash deposit, my balance didn't update.",5008
How do I activate a card?,5009
There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?,5010
"I transferred a payment a couple days ago and it shows done, but it has not been received.  Could you please help me?",5011
Do you charge a fee for adding money in USD?,5012
What are the steps for changing my passcode?,5013
is there a way i can see source of money?,5014
I put money in my account a week ago but its still not there?? What happened to my money?,5015
I need to know what your exchange rates are.,5016
Help me verify my identification.,5017
Is there an exchange rate?,5018
I am not seeing recent cash withdrawal on my account.,5019
Why am I being charged to withdrawal money?,5020
I believe that someone is using my card without my knowledge!,5021
I don't know where the top-up verification code is.,5022
I just had a wedding and I want to take my spouses name.,5023
How can my friend give me money?,5024
Are there any charges for European bank card for top up?,5025
"I topped up last night but don't have any funds, why not?",5026
What's the expected wait time to recieve my new card?,5027
"I want to give a second card for this account to my daughter, would this be possible?",5028
For some reason I am unable to preform a transfer to a beneficiary.,5029
Why did the ATM swallow my card?,5030
What am I going to need in order to verify my identity?,5031
Is it possible for me to set up separate accounts for my kids?,5032
Your company is lame. Shut down all my account services right now.,5033
Looking at my statement I see that I was double charged for a payment I made.,5034
When will you be taking orders for disposable virtual cards?,5035
"I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?",5036
"for god sake, just delete my account i am sick of this",5037
Can someone assist me with activating my card?,5038
How can I get my PIN unblocked?,5039
Which cards and currencies are supported?,5040
Can I make an account for my kids?,5041
"I think my top up may have been reverted, what do I do?",5042
How many transactions can I make on my disposable card?,5043
I would like to get an account for my child.,5044
"My transfer failed, why did that happen?",5045
Will I be charged for adding money by transfer?,5046
The app says I made a cash withdrawal even though I didn't.,5047
Where do you export the cards to?,5048
"My cash withdrawal says pending, why?",5049