user: Read the following context and choose the correct option to answer the question. Context: A prospective client sent me a link to this in-depth article on IBM's design thinking revolution, where Phil Gilbert, IBM's General Manager of Design, has hired over 1000 designers into the firm, and pushed for over 8000 of its managers and staff to get 'trained' in design thinking. They have even created specific design centres across the firm, with design offices in most of its key locations, such as the one above. The goal is nothing short of beginning IBM's next phase of transformation, one of many in its 100+ year history. However, all is not rosy. Despite achieving a monumental success relative to the status quo, 8000 'recognised' design thinkers in a corporation of over 370,000 souls is barely a dent in terms of changing practice. If NoTosh were to effect change in only 2% of the teachers with whom we work, we'd have packed up our bags long ago. I'm not sure hiring 1000 designers in and of itself is the answer to any organisation trying to instil a different way of viewing the world. Here's why. Since design thinking really began to be a thing, back in the early 60s, the designer him or herself has consistently been at the centre of the design process. Even though we talk of 'user-centred design', the actual ideation and production of a solution, and in many cases the synthesis and definition of the problem to be solve, too, are all tasks undertaken by skilled 'designers', rather than the people in the organisation who have the scope, brand, or 'permission' to play in that space. Once the designers leave the project, so does the design thinking. There is a reason d.school sees its executive courses filled with repeat customers and firms like IDEO continue to thrive - they are resolving challenges in specific examples of services or products, but not necessarily transforming the firms and organisations who had the budget and desire to solve a problem in that specific area. Solving a problem costs money. Solving a problem and teaching the client how to do it again and again costs more than just money.... Question: Who hired 1000 designers into the IBM firm? Options:  A. Phil Gilbert, General Manager of Design  B. not enough information  C. The CEO  D. NoTosh
A

Read the following context and choose the correct option to answer the question. Context: Juliette Murray was, like me, a kid at school who got 5 “A”s, which in the West of Scotland put a certain degree of pressure on one’s shoulders to study either medicine or law. I studied European Law, and became a teacher - that's what a European Law degree does to you. She studied medicine and is today a practicing doctor, but the education bug is firmly rooted in what she chose to do next. Murray noticed that, particularly in her local area, fewer students were applying to study medicine than the population number would suggest should. Not only that, nationally the number of medical students dropping out after beginning their course of study is increasing. She wondered if we might we persuade a more representative cross section of the community to become doctors. She set about improving the opportunities for local youngsters, aged 14/5, at the time of their work experience choices. Existing work experience for those who want to gain an insight into the world of medical doctors is a sanitised course in an educational skills centre, where bored teenagers endlessly take each other’s blood pressure. They have more chance of a realistic insight by breaking their arm and turning up to Accident and Emergency. As any dad-to-be donning surgical greens knows, getting into an operating theatre is where a passion for surgery will be born or, in my case, definitely put to one side as a career option. So, the question became: how might we offer a more realistic experience of what being a doctor, surgeon or other medical profession feels like? Starting with her local hospital, Wishaw General in NHS Lanarkshire, she set about overcoming what she describes as a “culture of obstacles”. Two years later, though, and students are indeed undertaking real life surgery work experience, experiencing a live operation theatre and seeing the pressure of the job first hand. Question: Why do many medical students drop out? Options:  A. The classes are not exciting  B. not enough information  C. They decided to study law instead  D. They broke their arms
A

Q: Read the following context and choose the correct option to answer the question. Context: My daughter was away at college preparing for her final exams and nursing boards. I knew that my daughter’s cat, who has been part of our family since my daughter was in second grade, was dying of a fast growing cancer. I couldn’t tell my daughter because I didn’t want to upset her and take her mind off her studies and impending graduation. Once our Vet determined that there was nothing further that could be done she showed me how to give pain meds and fluids at home to keep her comfortable in hopes that she would live long enough to allow my daughter to say goodbye after her graduation. The entire week I stayed with our cat around the clock. She had completely stopped eating and drinking and was slowly dying before my eyes. She slept most of the time except when I had to put the needle in between her shoulder blades to give her fluids. Then she would cry quietly and look at me with pleading eyes. Her breathing was becoming so shallow that I had to get close to her and listen to see if she was still alive. After a week of this I began to realize that the most unselfish thing I could do for this beautiful creature was to let her go. I wrapped her in her favorite blanket and and drove her to our Vets office after they had closed for the day. She was so skinny and frail but when I held her close she still purred. I thanked her for the 14 years she had been one of my daughter’s closest companions and I held her as she took her last breath. I was afraid my daughter was going to be angry with me when I told her that i made the decision with out giving her time to say goodbye. She was sad but understood that I did the kindest thing I could have done for her kitty. Question: After the end of the story, the daughter is probably/ Options:  A. Happy  B. not enough information  C. Sad  D. Tired
A: C

(Q).
Read the following context and choose the correct option to answer the question. Context: My mother’s first career was as a beautician. Growing up, she cut everyone in our family’s hair; she dyed mine whenever I wanted, and whatever crazy color I wanted, too. Until I was a senior in high school, I had never been to a salon. I don’t even remember why I went this time. Mom was going to have her hair done, and I had tagged along. She asked if I wanted a cut too and I said why not? So while Mom was getting her hair done I looked through the books and picked out a cute pageboy style that I liked. Finally it was my turn and after talking with the stylist and showing her what I wanted, she led me to the shampoo station. Now, as everybody who has ever been to a salon knows, you sit back in the chair with your neck in the indentation and they wash your hair. But I had never been to a salon. When mom washed my hair after dyeing it, I always leaned over the sink. So … I started to climb into the chair and lean over the sink here, too. My mom was mortified and the stylist couldn’t figure out what in the heck I was doing. Mom calls out, “No, Jennifer … you sit in the chair.” I look over my shoulder at her and then realize what I’ve done. Red-faced, I stand up and then turn around to sit and lean back in the chair. I honestly wanted to die right there. I’m pretty sure the stylist thought I was developmentally delayed or something because she talked to me for the rest of the time like one would talk to a three-year-old. Mom tried to explain that I’d never been to a salon before, but I think that just made the situation worse. Thankfully I’ve been to many salons now and understand how everything works, but I’ve never returned to THAT one. Question: Immediately after leaving the beauty parlor, Jennifer probably Options:  A. cuts everyone in her family's hair  B. not enough information  C. visits many other salons  D. goes home with her mom
(A).


assistant: D