user: Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: We have eaten here at least a good 30-40 times in the last 2 years. Most of the time the service is great and fast. We had to wait or a bit neglected a few times. We have tried a lot of their items and they are mostly good or ok. The staff is very friendly, we can recognize most of them but they usually don't remember us, which is fine.  The reason we used to come often is because we live within walking distance and it's convenient.   We really like the mama spinach pizza or combo pizza, the salads are good too. There are a few items such some salad dressing, a couple of pizza and a couple  pasta dishes we tried that we did not like at all. We have only stuck to pizzas' then. The thin crust is the one to eat, not the thick one. They only have pepsi products which is fine but we like Coke best.   Their sweet sauce is great. Some items are really good but some taste like from a can. Their canoli was decent for the first 3 times then they started coming either empty (no filing inside) or just tasting like a sweet cheese. So we don't do canoli's anymore but I know they cookies are good.   Their Gluten Free pizza is not very good a bit too expensive. Buon Gusto down the street has the best GF pizza and very reasonably priced.  Some of their staff is not well informed on Gluten free items or items in their menu. It's important for the staff to be knowledgeable when it comes to food allergy and the contents of the menu they work in. I would not trust GF items here as I didn't feel confident that they understand it.    We think ourselves to be good clients as we sometimes eat here on a weekly basis.  But recently, I order a combo pizza with the thick crust (trying first time) and we did not like the crust at all. However, the main problem was that somehow there were two pieces of chicken bones about 2 inches long mixed in with the cheese and other veggies. My husband hurt his mouth with one of the hard chicken bone pieces.   We brought the entire pizza back (minus 2  1/2 slices) and they credited us the pizza and said a manager would call us next day. We never received a call or feedback. We never finished our lunch. We ended up after returning the pizza having to take the family to in-n-out as a fast solution since we had run out of lunch time. Very inconvenient to have to drive back to bring the pizza back and receive a half apology and then have to go find lunch somewhere else.   We haven't eaten there since then. :(   Pomo is the best pizza in Phoenix but way too far for us. So we are still looking for a decent place for our pizza fix.  We just wish spinatos would be less careless for its customers and food they serve.

Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A: I was so disappointed overall. I have been wanting to come here since the last time we  visited vegas. The food really is just horrible. I got a Cobb salad which was bland just a egg cut in half with 4 little pieces of bacon. Plus the dressing wasn't anything to remember. We also got the Mac and cheese appetizers. Very bland no seasoning just fried mush. I didn't try the drinks so can't rate those but they looked pretty good.  Overall... Drink here... Don't eat here.

Problem: Write a negative (OPTIONS:
- negative
- positive) yelp review.
A:

assistant: Unless you just want to look at a nice view do NOT stay in the Ivory Suite at the Palms. The room is large and pretty, but totally non-functional.  1. There are no outlets near the bed. The closest outlet is across the room and not practical for any electronical items. My husband had to wait a out an hour for someone to come and help. Although Jason was very nice he had to find a friend's extesion cord.  2.The are no drawers any place in the room. The night stand is a counter only and there is no place to put your wallet, keys etc. The desk is also a counter without drawers.  3. Not drawers for clothes. The closet is in the bathroom with open shelves only and sliding closet doors that prevent the stacked hanger rods from oulling out so you can get to your clothes.  4. You might think a nice shower would be helpful BUt there is no door in the shower and there are no shelves for soap or shampoo and no hook or door to hang a towel on so you have to put it on the floor, it us freezing because you have to walk into the shower to turn it on, so you are walking through cold water and with no door it is freezing.  5. I asked for foam pillows as I am allergic to feathers, just got back to the room ti get ready for bed and they brought more feather pillows but no fiam, ahhhhhhh.  When Icalled the front desk the we nit that helpful. Very disappointed.