user: Q: negative

A: Serving portions are small, so you can somewhat say it's overpriced. They didn't have sisig when we went, and it was within the first two weeks of opening. Our food came in at different times which is unacceptable in my opinion. Our server was ok. Based on my observation, it doesn't look like they were trained. They are actually more concerned about cleaning up the tables rather than taking care of the actual customers. Overall, very displeased with the experience.

Q: positive

A: AMEX really came correct with this lounge.  As many other reviewers have stated, this is on par with many of the business class lounges in Asia and blows away all but a few of the first class lounges I've frequented at LAX and JFK.  This is undoubtedly a loss-leader, but a nice little thank you from American Express to its Platinum and Centurion card holders.    Features: -  So many electrical outlets:  literally every seat had one! -  Snazzy d\u00e9cor:  individual seats that resembled little loveseat coves.  Fantastic lah! -  Small but well apportioned food selection - made it for both breakfast and lunch on this trip and was happy to see food quality was high in both meals. -  Excellent bar:  I asked the bartender, "do you have ginger beer?" she scoffed, "of course!" to which I happily ordered a Dark & Stormy.  Tastes like...  refreshing. -  Great service staff:  One female server in particular was going around and proactively making sure that guests were doing well, running drinks and clearing plates.  I did see several tables leave her $10's and $20's which makes me think that she totally understands how to play dis game. -  All of this is free!  Well, minus the $450 annual fee on your platinum card ($3000 for Centurion??) and tips, but let's face it: those things are sunk costs.  If you're flying into LAS and you're a qualifying AMEX card holder (or want to pay the $50), do yourself a favor and stop by.  You aren't going to regret it.

Q: negative

A: So I feel a bit bad for giving a 1 Star - think of it as a 1.5.  I just doubt I will ever recommend it or go again.  They where having a big gambling promotion to get customers in but the restrictions where so, well, restrictive I ended up not even being able to figure out how to take advantage of it.  Actually walked down to Hooters and tried twice plus attempted to eat there.    Positives: Since I didn't actually partake take this with a grain of salt - cheap gambling, hotel rooms, food & drinks.  Negatives: Somewhat disinterested staff, had to ask three different people for help before actually getting any. Parking lot right out the front door (which foot traffic has to cross to get in) was beyond stinky - dont think I set my bar that high either on that. They have two eating establishments, one casual and one restaurant style.  The "casual" one was shut down and the "restaurant" one had a 45 minute wait.  Let me be clear, there where two people waiting in line ahead of us and it was a 45 minute wait.   The supposed promotional gambling deal they had going on took 15 minutes to locate and the place isn't big, then it ends up that it is roped off and you have to sign a list to utilize it.  The rest of the slots and tables had about 3 people on them.  I really wanted to give them a chance because they didn't pick a good spot to place themselves but I just couldn't cut them any slack.  SInce I didn't stay in the hotel portion cant rate that but the rest blew.

Q: positive

A:

assistant: Have stayed in many of the hotels on the strip in Vegas.  This hotel/casino is just as you come into town, so a couple of  minutes from the strip, but I love it.  The rooms are spacious, the beds are very comfortable, they are very generous with towels, etc.  There are several great restaurants.  Upstairs, there is a tequila bar that is the best!  And, a prime rib restaurant that has the best prime rib I have ever tasted, at very reasonable prices.  Won't ever stay anywhere else, when in Vegas.