user: Problem: Jan 1 we took advantage of the cheap rates to test out this hotel. The room is nice but not anything to write home about.  The bed was comfortable but the pillows were anything but desireable.  My husband had two small ones and I got the huge lumpy pillow.  Next time I will bring my own.  The tub was mediocre with a seperate shower stall.   We enjoy taking hot baths together when we are travelling and this tub was difficult for the two of us to enjoy and relax with some champagne.  I was hoping for the price of these rooms that we'd get a tub with jets !!!  NO SUCH LUCK.  The hotel staff was great, I did like the oatmeal soap as it's not so harsh on the skin, but body lotion is not something offered to guests.  Plenty of towels, although one of ours had some kind of stains on it and that's unacceptable to me in a resort hotel.  Sewing kit and the usual amenities in the bathroom were offered.   At anytime during the day if the people in the next room were using the water, the pipes banged.  This got really old when we were trying to sleep!!!  We did eat at the breakfast buffet and weren't too impressed.   Sorry, but we won't be staying here again.
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A: negative


Problem: This place is a real breath of fresh air for the HRH, who really needed something new in the food department. Don't get me wrong, 35 and Nobu are both amazing restaurants if you want to drop some coin, and Mr Luckys is great for simple diner fare, but there was nothing really in between. Now there is.  Dropout has a really innovative menu, with lots of delicious and creative choices and preparations. They opened about a month ago, and since I work conveniently nearby, we have eaten there at least half a dozen times so far.  Highlights include the raw bar, the antipasti menu, and the indoor/outdoor seating. Well done HRH. The only downsides so far has been the live acoustic music, which is hit or miss and always way too loud. (Hint: sit outside to avoid this) And 2 separate times I got shrimp (Huge shrimp, sold by the piece) and they were a bit pasty on the outside, as if they were starting to turn, but the staff was quick to replace them. So 1-star off for funky shrimp, but I do love this place.
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A: positive


Problem: Very unprofessional!! AAA called them for us. Driver asked for 40$ more than was quoted by AAA! Told us that we had a choice either to pay the $40 extra or he would leave and we could find another tow company ! The tow company is the only one within this area!! AAA fought for us with owner and driver all while my son and I were standing in 100* heat. Stotz towing you should be ashamed of yourself and the behavior of your driver. No stars can be given but yelp wouldn't let me post without at least 1 star
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A: negative


Problem: Booo got it wrong again.  You guys have messed up 4 of my last 5.  Taking another DB break and going back to making my own til I can get over it.
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A:

assistant: negative