user: Problem: Write a positive (OPTIONS:
- negative
- positive) yelp review.
A: Most legit food in Vegas. If you want a gourmet sandwich at a great price. A most stop anytime you're around Vegas. The two owners were helpful and really into what the make and serve here.  Everything is made by them for the sandwiches and it makes all the difference.


Q: negative

A: On June 15th I visited the Goodwill location at the 4147 W Thunderbird Rd, Phoenix, AZ.  I was there to drop off two trash bags full of donation clothing.  While I was there, my teenage son wanted to look around.  I found an XBox360 for sale for $70 and a jacket for $10 that I decided to purchase.  I was not familiar with their policies because I have not shopped there before but have rather just donated.  So I asked the cashier about the XBOX and if it worked or not.  She said she didn't know so I asked if I bought it and it didn't work if I could return it.  She said that was no problem and I said, okay, well, I guess I have nothing to lose as long as I can bring it back if it doesn't work and return it for my money back --- I mean,come on, its an XBOX for $70, I figured it didn't work but thought, "what the heck, If I can bring it back, why not?".  The cashier, Jamie made me feel like it was safe to try.  I took it home and found that it did not work.  I took it back within one hour of purchasing it.  I was told by Ruth that they could only give me store credit.  I told her that Jamie had told me that I could get my money back if it didn't work.  Ruth told me that I should have been aware of their policy because it is posted in the store on a poster hanging above the entrance and on my receipt.  However, I would not have seen this unless I looked up or had already purchased it in order to have the receipt.  At that time, Jamie walked past me and I asked her why she had told me I could return it for my money back.  She said that she thought I could.  So I asked Ruth why, if an employee didn't know the policy, that I was expected to know it?  I told Ruth that I would like to speak to a manager.  She said that there wasn't one available and she would have them call me.  I asked when that would be and she didn't know.  I said, well should I just leave the purchases there and then decline the charges with my credit card.  She said what ever I did was up to me and was very rude.  I said that since she wasn't giving me any options I would just leave everything with her (including the jacket because I was going to try to get my money back from the credit card company).  So I left everything with her because I told her I would be contacting my card company to dispute the charge.  So I took a video of all the merchandise and Ruth taking it and making a note of it on the receipt (which she kept).    One week later, Ruth called me to tell me she couldn't get her district manager to deal with the issue, nor to even call me.  She told me she could not give me his name or his phone number.  And that I would just need to deal with my credit card company with my issues.    My credit card company denied the dispute because I had nothing in writing - my video was not suitable proof.    Before writing this review I called and spoke with Ruth one last time to ask if I could please speak with the district manager because I planned to file a complaint with the BBB (WHICH BUYER BEWARE, THEY ARE NOT MEMBERS) if it could not be resolved.  She said he was on vacation.  And although she was unwilling to give her district manager's name or phone number.  She did tell me that she was given another district manager as their contact person while her manager is on vacation, whom I also wasn't able to reach (surprise, surprise) .   Here are the key issues that I feel warrant this review and my claim to the BBB.   #1) The fact is that I have spent $80 in a store and have no product(s) or services to show for it.   However, I do have a video showing me leaving everything with Ruth and vocalized everything happening in the video #2)  The employee, Jamie TOLD me that I could return the XBOX if it didn't work for my money back and they should honor what they said.  Especially since I have been a great donator to this location.  It is very close to my house and I bring all of my children's outgrown clothes and toys as donations.  The irony of it all is that I actually donated more that $80 worth of items on the day that this horrendous customer service experience occurred. #3)  The policy to only give back store credit, while posted in an area of the store - was not well known, because even their own employee was not aware of it.  Also, having it printed on the receipt is illogical because you don't get a receipt until the transaction is already done.  I don't think that my first trip purchasing something in the store should make me more aware of this policy than a store employee knows.


Problem: What would be an example of an negative (OPTIONS:
- negative
- positive) review?

Answer: It's a pretty place with the plants and twinkly lights and the managers were nice, but I would never go back there nor would I recommend it to anyone. The waitress was very rude about my request for a meat-free meal. She claimed they could not make any substitutions, including my request for my meal to be of the healthier variety, which was an option listed on their menu ("spa mex," I think they call it). We got a new waiter, who was happy to accommodate me with a meatless burrito. Unfortunately it was no good. It was soggy, lukewarm zucchini inside a soggy, lukewarm cabbage leaf. The whole thing was watery with no substance and little taste. In addition, our meal took at least 45 minutes to arrive, despite it being a half full Wednesday evening, and it was so dark in the eating area we could not see our food. The managers tried to be extra nice after our first waitress was rude, but it really made the whole thing uncomfortable and awkward.


Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output: I tried their Fuku burger and it was delicious. It was very juicy but I think it is because there was so much sauce not because of the beef. It was so busy and expensive because their burgers are small. It wasn't very worth the 30 minute car ride, the 15 minute wait in line to order, and the additional 20 minute wait for them to finish making the order. All this for two burgers that cost $11. It was a new and different experience though. The crowd was a little creepy - it seemed like everyone present at the time were loitering stoners (or stoners just waiting for their orders).  It was around West Tropicana at the time I think, in a small strip mall close to a smoke shop. It can be cool hangout spot if you come with larger groups of people.


input: Write a positive yelp review (OPTIONS:
- negative
- positive).
output: The Ka theater is HUGE and the stage is pretty cool.  Sat in Section 201, Row FF Seats 9-10 with my boyfriend.  They were okay seats but definitely would have preferred closer/more centered seats, despite what the other reviewers say.  If you're looking for a show with nonstop action, then you should see O.  If you're looking for a show with more entertainment value, then you should see Mystere.  But if you want a good story, then Ka is for you.  Either way, I don't think you can go wrong wtih a Cirque du Soleil show.


Input: OPTIONS:
- negative
- positive.
Generate a positive review for a place
Output:

assistant: Satisfied my sweet and savory liking in a single swath.  Just had my first visit here and will be back soon.  The crepes were tasty and light, the service was attentive and friendly.  Too bad they aren't open later for a sociable evening with dessert and caffeine.