user: Problem: Papi Chulo's seems to have sorted out some of its issues since it was first reviewed. Our service was good (even in spite of being a packed house), and the menu offered a reasonable selection of both a la carte and meal options.  But it definitely ain't perfect.  The first issue is one of image. Papi Chulo's doesn't seem to be entirely sure what it wants to be. The decoration is homey and elegant. The hostess and the (I'm assuming) owner are dressed up. The rest of the front-of-house staff is dressed like it's a coed Hooters, though, with the ladies in cutoff booty shorts and most of the men in Hawaiian shirts.   The second--and perhaps bigger--issue is the food. It's not bad, it gives the appearance of freshness, and the meat is cooked well. But as has been mentioned, it trends toward blandness. Most of the food arrives from the kitchen unseasoned and without sauce. Not quite what you'd expect from a joint advertising Mexican and Sonoran specialties. The fresh salsas are decent and add something, but there's a whole lot of flavor missing that you can only get before or during the cooking process.  I was more than a little confused/amused by being served raw onions and peppers. Warm tortillas, hot cooked meat, melty cotija... and stone-cold raw and crispy veggies. Can't say I've ever had that experience before. Can't say I want to have it again.  Our visit was topped off by our server having an emotional breakdown and subsequently either sobbing or being ultra-bitchy with you. Yaaaay.  All in all, there are better places in Old Town to get hit on by drunk girls. Papi Chulo's has the ingredients to make something better, but I'm not sure they've got the recipe.
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A: negative


Problem: Just wanted to give yet another shout out to Anna for being my go-to person in terms of skincare and beauty for my wedding.  About a week before the big day, I went in for a facial, which was probably one of the best I've ever had.  I was SOOO relaxed during the whole experience and just wanted to go home and take a nap afterwards.  My skin also looked and felt great.  On the day of, Anna did my wedding make up and she was phenomenal.  First, she spent SO much time with me to figure out what my look would be, and even went with me to Sephora (conveniently just across the street!) to pick out products that we would use.  She also did a test run with me on the day I had my facial, and I knew that everything was going to be great.  I looked great on the day of, and what was especially important to me is that Anna made sure that I was comfortable and happy with my look.  She didn't do anything too heavy, and made sure that I would look as natural as possible.  I have only seen a few photos so far, but I look fantastic, and a lot of that, I am sure, has to do with my fabulous makeup artist.  Thanks Anna!
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A: positive


Problem: great place to kill time before heading home. lots of stores with a good selection of styles and sizes. i'm sad french connection shut down but this outlet still has many of my favorites: jcrew, boss, theory, joes, 7, and nike/adidas.  i don't recommend parking in the structure . it can get really backed up.
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A: positive


Problem: I'll start positive...they have a very good local craft beer selection on draft...as many Piedmont area beers as I've seen anywhere.  Sadly, I've been here three times and this place has probably the worst service anywhere in the Charlotte area.  I know they have food, but you wouldn't know it from my last visit seeing how I was not offered a menu at the bar.  They did not seem very interested in up selling or even selling me any food at all.  There were many, many more customer service cardinal sins; too mant to mention here.  Two employees openly discussing their hangovers, the "manager" putting someone's to-go order on the bar and sliding it to him without saying a word and turning his back on him...etc.  Needless to say, I will not be back.
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A:

assistant: negative