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Read the following article and select the best answer. Article: Having good etiquette   at the workplace is very important to be a favorite in an office.However,it's observed that many people aren't aware of the workplace etiquette and this creates a very bad impression in the office.So it's important to know some workplace etiquette tips. Among all the workplace etiquette guidelines,the most important is to be punctual to your office.Though going late due to an emergency is okay,habitual late comers are never appreciated in any organization.By arriving at your office on time,you show that you're aware of your responsibilities and have respect for the organization.In case you feel that you would be late,call the concerned authority and report the matter to him or her. Also,a proper knowledge of the workplace email etiquette is a must.In the official emails,you need to mention the subject concisely,while at the same time include all the important details which are to be shared.You should use good and grammatically correct language while writing emails. A knowledge of telephone etiquette in the workplace is very important as well.While talking on the telephone,be polite and listen to what they're saying carefully.Only then should you say what you feel.Speak in a voice which would be heard clearly at the other end. The workplace guidelines are important even while you're dining or celebrating with your coworkers.If you get a call in between,receive it after you're permitted by the others by saying "excuse me".Don't talk loudly while eating.Greet people well and try to make them feel comfortable while being in your company. These guidelines will help you become the best employee of a company.All the best! Question: Which of the following is considered NOT acceptable about making phone calls in the workplace? - Using polite language. - Listening with patience and care. - Speaking clearly. - Answering a call whenever it comes in.
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Answering a call whenever it comes in.


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Read the following article and select the best answer. Article: The Come-back Coffeehouse The sign in the window read"Carl's Coffee Shoppe,"spelled the old-fashioned way.Hallie shook her head and wondered how many times she had suggested an alternative.She entered the shop and saw only one person. "I could help with the books,Dad",Hallie offered,"There's not much you could do."Her father signed."How about if you clean the counters instead?"His statement made her feel like a little girl instead of a senior in high school.Hallie sprayed some cleanser and ran a cloth over the worn countertops,After she had washed a few of the old eggshell-color1ed cups,she began her homework.At closing time,Hallie's parents sat beside her."You know the shop has not been profitable lately,"Mr.Rhodes began."We need to decide if it is even worth keeping it open.""We're going to visit Uncle Harold over spring vacation."Mrs,Rhodes continued."He can look over the books and tell us what our options are.You and Aunt Tess will run the shop for the week." By spring vacation Hallie was ready for an adventure.Hllie's parents gave some instructions,and said good-bye.Hallie stared absently out the window at the passersby:young people on their way to work,and kids on their school vacation.They were not the same people that her grandpa Carl had served.Suddenly Hallie had an idea.She confided in Aunt Tess,who approved.The two eagerly set to work. At the end of the week,Hallie was coming out from the kitchen when she saw her parents standing in the shop,confused.She smiled as her parents staredat the teens around the counter and the young families seated at the tables. "Welcome back!"Hallie swept her arms to present the restaurant'scheerful new decoration.Bright,attractive coverings spread over the tables,and modern posters hung on the walls,while,color1ful mismatched dishes contributed to the pleasant atmosphere." I brought board games from home,"Hallie added excitedly,"and the bookstore down the street donated the posters.When we talked to our friendsabout what we were doing,they were happy to give us some... Question: What did Hallie do after her parents left? - She advertised for the shop. - She made the shop more attractive. - She invited her friends to the shop. - She turned the shop into an activity center.
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She made the shop more attractive.


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Read the following article and select the best answer. Article: I had in my hand a sheet of paper with handwritten instructions on it for some sort of editorial task.It occurred at first that I did not recognize the handwriting,and then I realized whose it must be.I finally became aware of the fact that I had been working with this colleague for at least a year,maybe two,and yet I did not recognize her handwriting at that point.     It was a very important event in the computerization of life--a sign that the informal.friendly communication of people working together in an office had changed from notes in pen to instant messages and emails.There was a time when our workdays were filled with little letters,and we recognized one another's handwriting the way we knew voices or faces.     As a child visiting my father's office,I was pleased to recognize,in little notes on the desks of his staff,the same handwriting I would see at home in the notes he would leave on the fridge-- except that those notes were signed"dad"instead of"RFW".     All this has been on my mind because of the talk aboutThe Rise and Fall of Handwriting,a book by Florey.She shows in her book a deep concern about the fall of handwriting and the failure of schools to teach children to write well,but many others argue that people in a digital age can't be expected to learn to hold a pen.     I don't buy it.     I don't want to see anyone cut off from the expressive,personal associations that a pen still promotes better than a digital keyboard does.For many a biographer,part of really getting to know their subjects is learning to read their handwriting.     What some people advocate is teaching one of the many attractive handwritings based on the handwriting of 16th--century Italy.That may sound impossibly grand--as if they want kids to learn to draw by copying classical paintings.However,they have worked in many school systems. Question: The author's father wrote notes in pen   _  . - to both his family and his staff - to his family in small letters - to his family on the fridge - to his staff on the desk
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assistant: to both his family and his staff