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6 values
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569,592,981,742,878,700
neutral
0.6521
null
null
American
null
EricRoberts
null
0
http://t.co/EIw2sYb8Fu roberts&s=1 @AmericanAir
null
2015-02-22 12:22:04 -0800
Los Angeles, CA
Pacific Time (US & Canada)
569,592,830,307,508,200
negative
1
Late Flight
0.7123
American
null
Jess_JCW
null
0
@AmericanAir .....and they waited 5 hours in a stuffy plane until they could get off then 7 more hrs to get their luggage #AmericanAirlines
null
2015-02-22 12:21:27 -0800
London
London
569,592,778,872,606,700
neutral
1
null
null
American
null
WishUpon_26
null
0
@AmericanAir do you guys have another flight for today that you can book me on from laguardia to louisville ky?
null
2015-02-22 12:21:15 -0800
KY
Eastern Time (US & Canada)
569,592,674,400,907,260
negative
0.6788
Cancelled Flight
0.6788
American
null
SarahM0en
null
0
@AmericanAir my flight out of TYR tomorrow was Cancelled Flighted due to weather. How long until a rebook?
null
2015-02-22 12:20:50 -0800
Nashville TN
Central Time (US & Canada)
569,592,590,632,247,300
negative
0.644
Cancelled Flight
0.644
American
null
sbrandongage
null
0
@AmericanAir Has AA Flight 296 from San Antonio to Dallas been Cancelled Flighted?
null
2015-02-22 12:20:30 -0800
Pueblo, CO
Eastern Time (US & Canada)
569,592,447,455,465,500
negative
1
Flight Booking Problems
0.6643
American
null
totestoked
null
0
@AmericanAir trying to book a flight on hold- can't get through to a representative on the phone- Advice?
null
2015-02-22 12:19:56 -0800
Naperville, IL
Eastern Time (US & Canada)
569,592,402,085,847,040
negative
1
Cancelled Flight
1
American
null
thepin618
null
0
@AmericanAir Cancelled Flights flights arbitrarily on same itinerary. Weekend ruined for no good reason! No crew = missed Monday am mtg.
null
2015-02-22 12:19:45 -0800
null
null
569,592,270,866,878,460
neutral
1
null
null
American
null
WishUpon_26
null
0
@AmericanAir i need someone to help me out
null
2015-02-22 12:19:14 -0800
KY
Eastern Time (US & Canada)
569,592,177,312,923,650
negative
1
Cancelled Flight
1
American
null
WishUpon_26
null
0
@AmericanAir my flight was Cancelled Flightled from Laguardia to Louisville Ky and i am stuck at the airport. Do you guys compensate for this?
null
2015-02-22 12:18:52 -0800
KY
Eastern Time (US & Canada)
569,592,148,338,876,400
negative
1
Flight Attendant Complaints
0.708
American
null
Jess_JCW
null
0
@AmericanAir & if that wasn't enough, your staff have been so rude & ignored passengers,don't think that should be accepted whatever reason
null
2015-02-22 12:18:45 -0800
London
London
569,591,765,793,165,300
negative
1
longlines
0.6788
American
null
Jess_JCW
null
0
@AmericanAir I understand the weather issue but you can't expect passengers to wait 24 hours inside airports for whatever reason. Outrageous
null
2015-02-22 12:17:14 -0800
London
London
569,591,730,506,371,100
neutral
1
null
null
American
null
TrueChief77
null
0
@AmericanAir guarantee no retribution? If so, I'd be glad to share.
null
2015-02-22 12:17:05 -0800
970 Colorado
null
569,591,700,416,393,200
negative
1
Cancelled Flight
0.6333
American
null
tcunningham10
null
0
@AmericanAir a friend is having flight Cancelled Flightlations out of LAX to CMH on Feb 23. Anyway to help her? 800 number has been no help
[40.46692522, -82.64567078]
2015-02-22 12:16:58 -0800
Central Ohio
Eastern Time (US & Canada)
569,591,653,121,597,440
negative
1
Customer Service Issue
0.7255
American
null
kiabeveridge
null
0
@AmericanAir I used the "call back" feature with an operator regarding my flight, got a call 2 hours Late Flightr and got hung up on. #pleasehelp
null
2015-02-22 12:16:47 -0800
Chicago
Mountain Time (US & Canada)
569,591,540,944,756,740
negative
1
Customer Service Issue
1
American
null
GregPoos
null
0
@AmericanAir I need to be at work tomorrow at 8am, therefore that doesn't help. Direct message faster than calling 800 number? #Backwards
null
2015-02-22 12:16:20 -0800
null
null
569,591,533,617,307,650
negative
1
Cancelled Flight
1
American
null
tim_sheehy
null
0
@AmericanAir ugh Dump us in dfw w/no luggage then Cancelled Flight our flight 3 more times. Sat arrival now Tue?
null
2015-02-22 12:16:18 -0800
Washington DC
Central Time (US & Canada)
569,591,393,540,288,500
negative
1
Cancelled Flight
1
American
null
TheJoshAbides
null
0
@AmericanAir Cancelled Flights my flight, doesn't send an email, text or call. Then puts me on way earlier flight I might miss now. Thanks AA!
null
2015-02-22 12:15:45 -0800
New York City
Eastern Time (US & Canada)
569,591,285,150,908,400
positive
1
null
null
American
null
iambmac
null
0
@AmericanAir DMing you now! Big thanks.
null
2015-02-22 12:15:19 -0800
Columbus, OH, USA
Eastern Time (US & Canada)
569,591,136,534,319,100
negative
1
Bad Flight
0.6774
American
null
A_for_AdNauseam
null
0
@AmericanAir 3078 is overweight so you pull 2 dozen passengers off? Why not luggage? Seriously?
null
2015-02-22 12:14:44 -0800
null
null
569,590,988,395,708,400
positive
1
null
null
American
null
howiemandel
null
3
@AmericanAir I love your company and your staff is amazing. They just made an uncomfortable situation comfortable
null
2015-02-22 12:14:08 -0800
null
Pacific Time (US & Canada)
569,590,965,880,533,000
negative
1
Customer Service Issue
1
American
null
KCBobolz
null
0
@AmericanAir I wait 2+ hrs for CS to call me back re why flt is cxld/protection & they hang up the minute I answer on 1st ring?
null
2015-02-22 12:14:03 -0800
Milwaukee County, Wisconsin
Central Time (US & Canada)
569,590,892,085,915,650
negative
1
Customer Service Issue
1
American
null
andyellwood
null
0
@AmericanAir I've been on hold for 55 mins about my Cancelled Flighted international flight. Am out of country, so can't leave a call back #. Help?
null
2015-02-22 12:13:45 -0800
New York, New York
Eastern Time (US & Canada)
569,590,191,758,962,700
negative
1
Late Flight
0.3358
American
null
Jill_Lynnette
null
0
I just need a place to sleep when I land without accommodations in PLS @AmericanAir!
null
2015-02-22 12:10:58 -0800
null
Eastern Time (US & Canada)
569,590,013,278,756,860
positive
0.6274
null
0
American
null
Flora_Lola_NYC
null
0
@AmericanAir Love the new planes for the JFK-LAX run. Maybe one day I will be on one where the amenities all function. #NoCharge #Ever
null
2015-02-22 12:10:16 -0800
null
Eastern Time (US & Canada)
569,589,959,088,173,060
negative
1
Can't Tell
1
American
null
yourlama
null
0
@AmericanAir Call me Chairman, or call me Emerald. After what you did today to me, you can call me a former customer.
[32.9070889, -97.03785947]
2015-02-22 12:10:03 -0800
null
null
569,589,643,487,928,300
positive
1
null
null
American
null
DrCaseyJRudkin
null
0
@AmericanAir Flight 236 was great. Fantastic cabin crew. A+ landing. #thankyou #JFK http://t.co/dRW08djHAI
[40.64946781, -73.76624703]
2015-02-22 12:08:48 -0800
East Coast
null
569,589,460,226,183,200
negative
1
Late Flight
1
American
null
cataattack
null
0
@AmericanAir Flight 953 NYC-Buenos Aires has been delay since yesterday at 10PM. Is going to take off at 3.30PM now? Give us answers!
null
2015-02-22 12:08:04 -0800
Buenos Aires, Argentina
Buenos Aires
569,588,816,438,169,600
negative
1
Cancelled Flight
1
American
null
KristinaMeyer7
null
0
@AmericanAir Flight Cancelled Flightled, can't go home until tomorrow. I could use dinner and a play, @AmericanAir! It's my first time in NYC.
null
2015-02-22 12:05:30 -0800
null
Eastern Time (US & Canada)
569,588,651,925,098,500
positive
1
null
null
American
null
jlhalldc
null
0
Thank you. “@AmericanAir: @jlhalldc Customer Relations will review your concerns and contact you back directly, John.”
null
2015-02-22 12:04:51 -0800
Washington, DC
Eastern Time (US & Canada)
569,588,591,602,458,600
negative
1
Customer Service Issue
1
American
null
jontgreen89
null
0
@AmericanAir How do I change my flight if the phone system keeps telling me that the representatives are busy?
null
2015-02-22 12:04:37 -0800
Waco, TX
Central Time (US & Canada)
569,588,473,050,611,700
positive
1
null
null
American
null
Laurelinesblog
null
0
@AmericanAir Thanks! He is.
null
2015-02-22 12:04:09 -0800
Chapel Hill, NC
null
569,588,464,896,876,540
negative
1
Bad Flight
1
American
null
MDDavis7
null
0
@AmericanAir thx for nothing on getting us out of the country and back to US. Broken plane? Come on. Get another one.
null
2015-02-22 12:04:07 -0800
US
Eastern Time (US & Canada)
569,587,813,856,841,700
neutral
0.676
null
0
American
null
Chad_SMFYM
null
0
“@AmericanAir: @TilleyMonsta George, that doesn't look good. Please follow this link to start the refund process: http://t.co/4gr39s91Dl”😂
null
2015-02-22 12:01:31 -0800
null
Central Time (US & Canada)
569,587,705,937,600,500
negative
1
Cancelled Flight
1
American
null
RussellsWriting
null
0
@AmericanAir my flight was Cancelled Flightled, leaving tomorrow morning. Auto rebooked for a Tuesday night flight but need to arrive Monday.
null
2015-02-22 12:01:06 -0800
Los Angeles
Arizona
569,587,691,626,623,000
negative
0.6684
Late Flight
0.6684
American
null
GolfWithWoody
null
0
@AmericanAir right on cue with the delays👌
null
2015-02-22 12:01:02 -0800
null
Quito
569,587,686,496,825,340
positive
0.3487
null
0
American
null
KristenReenders
null
0
@AmericanAir thank you we got on a different flight to Chicago.
null
2015-02-22 12:01:01 -0800
null
null
569,587,371,693,355,000
negative
1
Customer Service Issue
1
American
null
itsropes
null
0
@AmericanAir leaving over 20 minutes Late Flight. No warnings or communication until we were 15 minutes Late Flight. That's called shitty customer svc
null
2015-02-22 11:59:46 -0800
Texas
null
569,587,242,672,398,340
neutral
1
null
null
American
null
sanyabun
null
0
@AmericanAir Please bring American Airlines to #BlackBerry10
null
2015-02-22 11:59:15 -0800
Nigeria,lagos
null
569,587,188,687,634,400
negative
1
Customer Service Issue
0.6659
American
null
SraJackson
null
0
@AmericanAir you have my money, you change my flight, and don't answer your phones! Any other suggestions so I can make my commitment??
null
2015-02-22 11:59:02 -0800
New Jersey
Eastern Time (US & Canada)
569,587,140,490,866,700
neutral
0.6771
null
0
American
null
daviddtwu
null
0
@AmericanAir we have 8 ppl so we need 2 know how many seats are on the next flight. Plz put us on standby for 4 people on the next flight?
null
2015-02-22 11:58:51 -0800
dallas, TX
null