## 4.2.11.1.2  User Types
## SAP BTP ABAP environment Users
In the ABAP environment, there are different types of users such as business users, communication users, and support users.
|                | Business User                                                                               | Communication User             | SAP Support User                  | Provider Support User                                                      |
|----------------|---------------------------------------------------------------------------------------------|--------------------------------|-----------------------------------|----------------------------------------------------------------------------|
| Owner          | Customer                                                                                    | Customer                       | SAP                               | Provider                                                                   |
| Purpose        | Accessing business applications (SAP Fiori Applications) and us- ing ABAP Development Tools | System to system communication | Analyzing and trouble- shooting   | Analyzing and trou- bleshooting consumer tenants                           |
| Authentication | Identity Provider                                                                           | Local                          | Local                             | Local                                                                      |
| Authorization  | Business Role                                                                               | Communication Sce- nario Role  | Support Role                      | Access to Identity and Access Management and Communication Management apps |
| User ID        | CB*                                                                                         | CC*                            | _SAP*                             | PS*                                                                        |
| Access         | <host>.abap- web.<region>...                                                                | <host>.abap.<re gion>...       | <host>.abap- support.<region >... | <host>.abap-provider- web.<region>                                         |
Business users are customer-owned end users that use SAP Fiori applications as well as applications and services in SAP BTP, such as SAP Business Application Studio. They are authorized by being assigned a specific business role. See User Provisioning [page 873].
##  Note
Developers using ABAP Development Tools are also considered business users.
Communication users are customer-owned technical users that are assigned to a communication system to enable integration with other solutions. For authentication, they can either be assigned a password or X.509 client certificate. See Communication User and Maintain Communication Users [page 2708].
Support users are SAP-owned technical users that can access customer systems. See SAP Support User Request Log [page 2796].
Provider support users are technical users of the provider of a SaaS solution that can access consumer tenants in customer systems. See Create Support Users.
## SAP BTP Users
In SAP BTP, there are platform and business users.
Platform users operate in the SAP BTP cockpit by deploying, administering, and troubleshooting applications and services. They are authorized by using role collections or by user assignment in the Cloud Foundry space as space or org members, such as space developers.
Business users use the applications that are deployed to SAP BTP and are authorized by using role collections.
To learn more about platform and business users in SAP BTP, see User and Member Management.
## Related Information
Business Catalogs for Identity and Access Management Apps [page 2809]