## 5.6.5  Extending SAP Customer Experience Products in the Kyma Environment
You can configure the integration between SAP BTP and SAP Customer Experience automatically to extend SAP Customer Experience products with applications running on the cloud platform.
## Overview
##  Note
The content in this section is not relevant for China (Shanghai) and Government Cloud (US) regions.
SAP BTP offers a standard way for extending SAP solutions.
You can extend SAP Customer Experience products in SAP BTP, Kyma runtime without disrupting the performance and the core processes. You can build extension applications for SAP Commerce Cloud, SAP Field Management, and SAP Cloud for Customer. When building extension applications, you can also benefit from the automation of the integration between the cloud platform and SAP Customer Experience.
## Process Flow
To integrate SAP BTP and SAP Customer Experience products so that you can build extension applications, you need to perform the following tasks:
Integrating SAP BTP and SAP Customer Experience Products
## Process Step
## Related Documentation
| 1. Add the Application Connector module, and connect the SAP Customer Experience system you want to extend with the corresponding global account in SAP BTP. During the registration process you create an in- tegration token which is then used in the SAP Customer Experience system for configuring the integration on the SAP Customer Experience side.   | Register an SAP Customer Experience System [page 2065]                                                                                                      |
|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 2. Configure the integration on SAP Customer Ex- perience side. To do so, you pair the integration token with your SAP Customer Experience system.                                                                                                                                                                                                             | • For an SAP Commerce Cloud system, see steps 2-7 in Retrieving Client Certificate. • For an SAP Field Service Management system, see SAP BTP Ex- tensions. |
| 3. Assign the SAP Customer Experience system to a formation to enable the API access to the cor- responding SAP Customer Experience product's APIs.                                                                                                                                                                                                            | Automating Integrations Using Formations [page 2075]                                                                                                        |
| 4.Call a registered external service using Central Application Gateway URL.                                                                                                                                                                                                                                                                                    | Call a registered external service from Kyma                                                                                                                |
## Related Information
Getting Started in the Kyma Environment [page 227] Development in the Kyma Environment [page 1773] Administration and Operations in the Kyma Environment [page 3124]