CIRCULAR
SEBI/HO/MRD/TPD-1/P/CIR/2024/124 September 20, 2024
To
All Stock Exchanges
All Clearing Corporations
All Depositories
Dear Sir/ Madam,
Subject: Ease of Doing Business in the context of Standard Operating Procedure
for payment of “Financial Disincentives” by Market Infrastructure Institutions (MIIs)
as a result of Technical Glitch
1. Para 9.3 of Chapter 2 of SEBI Master Circular for Stock Exchanges and Clearing
Corporations dated October 16, 2023, and Para 4.70 of SEBI Master Circular for
Depositories dated October 06, 2023, have specified the Standard Operating
Procedure (SOP) for handling of technical glitches by Market Infrastructure Institutions
(MIIs) and payment of “Financial Disincentives” thereof. The said SOP, inter-alia, has
provision for automatic trigger of financial disincentive on the MII and individuals i.e.
Managing Director (MD) and Chief Technology Officer (CTO) of the MII if predefined
criteria in handling of technical glitches are not adhered to.
2. In this regard, SEBI received recommendations/ references to review imposition of
Financial Disincentive on individuals from various fora like Committee on
“Strengthening Governance of Market Infrastructure Institutions”, Working Group on
Ease of Doing Business (EoDB) and Technical Advisory Committee (TAC) of SEBI.
Separately, MIIs had also jointly represented that such disincentives on individuals
may be reviewed for Ease of Doing Business of MIIs.
3. Pursuant to deliberations, it was noted that operations of MIIs are increasingly
becoming system driven, with them operating constellation of IT systems (both
software and hardware) having dependency on various vendors/ service providers.
Further, the test for ascertaining any individual responsibility for a technical glitch
would entail ascertaining if there have been any act of omission/commission, including
if an MD/CTO did or did not ensure adequate oversight/resources/checks and
balances to prevent such glitch reasonably and by definition such a test would require
application of mind and assessment. Accordingly, in line with discussions with TAC
and other fora mentioned above, it has been decided to restrict imposition of existing
financial disincentives to MIIs only. Further, SEBI shall provide an opportunity to the
concerned MII to make its submission in respect of glitch which shall be considered
by SEBI before imposing any financial disincentive as per the instant framework.
4. Accordingly, it has been decided to modify para 9.3 of Chapter 2 of SEBI Master
Circular for Stock Exchanges and Clearing Corporations dated October 16, 2023, and
Para 4.70 of SEBI Master Circular for Depositories dated October 06, 2023, as follows.
4.1. Para 9.3.4 of aforesaid Master Circular for Stock Exchanges and Clearing
Corporations dated October 16, 2023, and Para 4.70.4 of SEBI Master Circular
for Depositories dated October 06, 2023, are modified as below:
Considering the criticality of smooth functioning of systems of MIIs (as any
disruption adversely impacts all classes of investors / market participants as well
as the credibility of the securities market), specifying a pre-defined threshold for
downtime of systems of MIIs becomes desirable. For any downtime or
unavailability of services, beyond such pre-defined time, there is a need to ensure
that “Financial Disincentive” is paid by the MIIs. This will encourage MIIs to
constantly monitor the performance and efficiency of their systems and upgrade/
enhance their systems etc. to avoid any possibility of technical glitches/ disruption/
disaster and restart their operations expeditiously in the event of glitch/ disruption/
disaster.
4.2. “Financial disincentive on Managing Director (MD) and Chief Technology Officer
(CTO) of MII Separately” as mentioned in Clauses 3,4,5 of Annexure XII to the
Master Circular for Stock Exchanges and Clearing Corporations dated October
16, 2023, and Clauses 3,4,5 mentioned under sub-para 4.70.5.B of the SEBI
Master Circular for Depositories dated October 06, 2023, stand deleted.
4.3. The words “MD and CTO” in Clause 7 of Annexure XII of the Master Circular for
Stock Exchanges and Clearing Corporations dated October 16, 2023, and Clause
7 mentioned under para 4.70.5.B of the SEBI Master Circular for Depositories
dated October 06, 2023, stand deleted.
4.4. Clauses 8 and 9 of Annexure XII of the said Master Circular for Stock Exchanges
and Clearing Corporations dated October 16, 2023, and Clauses 8 and 9
mentioned under para 4.70.5.B of the SEBI Master Circular for Depositories dated
October 06, 2023, have been modified as below:
8. Further, the MII shall submit a compliance report within 90 days of
occurrence of disaster/ business disruption to SEBI providing details of payment
of “financial disincentives” including computation of “financial disincentives” as per
the SOP and the date when the amount was credited to the aforementioned funds.
9. MIIs shall disclose on their websites (and in their respective annual reports),
the details of financial disincentive paid by them on account of technical glitches.
Further, listed MIIs shall make appropriate disclosures required in terms of SEBI
(Listing Obligations and Disclosure Requirements) Regulations, 2015 regarding
any financial disincentive imposed by SEBI on account of technical glitch.
4.5. Further, the following text has been inserted post Clause 2.2 of Annexure XI of
the aforesaid Master Circular for Stock Exchanges and Clearing Corporations and
Clause 2.2 of para 4.70.5.A of the SEBI Master Circular for Depositories:
2.3 SEBI on identification of the Technical Glitch resulting into Financial
Disincentive to the MIIs, or upon receipt of the information of any such instance
shall provide an opportunity to the concerned MIIs to make their submissions in
respect of the facts of the case.
2.4 MIIs shall carry out internal examination pertaining to occurrence of technical
glitches to ascertain individual accountability and take appropriate action including
suitable recording and reckoning in the performance appraisal of those individuals.
SEBI would retain the right to initiate enforcement action against the individuals at
the MII, if there is sufficient ground to do so.
5. This amendment shall come into effect from the date of this circular.
6. This circular is being issued in exercise of powers conferred under Section 11 (1) of
the Securities and Exchange Board of India Act, 1992 to protect the interests of
investors in securities and to promote the development of, and to regulate the
securities market.
7. This circular is available on SEBI website at www.sebi.gov.in under the categories
“Legal Framework” and “Circulars”.
Yours faithfully,
Ansuman Dev Pradhan
General Manager
Technology, Processing Re-Engineering and Data Analytics
Market Regulation Department
+91-22-26449622
Email: ansumanp@sebi.gov.in