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Securities and Exchange Board of India
MASTER CIRCULAR
CIR/MRD/DP/11 /2014 April 07, 2014
To,
All Depositories
Dear Sir / Madam,
Sub: Master Circular for Depositories
Securities and Exchange Board of India (SEBI) has been issuing various
circulars/directions from time to time. In order to enable the users to have an
access to all the applicable circulars/directions at one place, Master Circular for
Depositories has been prepared.
This Master Circular is a compilation of the circulars/communications issued by
SEBI up to March 31, 2014 and shall come into force from the date of its issue.
This Master Circular shall supersede previous Master Circular
CIR/MRD/DP/13/2013 dated April 15, 2013.
Maninder Cheema
Deputy General Manager
maninderc@sebi.gov.in
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Securities and Exchange Board of India
Table of Contents
Section - 1: Beneficial Owner (BO) Accounts
1.1 Opening of BO Account by non-body corporates
1.1.1 Proof of Identity (PoI)
1.1.2 Proof of Address (PoA)
1.1.3 Acceptance of third party address as correspondence
address
1.2 Exemptions from and clarifications relating to mandatory requirement
of PAN
1.3 Simplification of demat account opening process
(DP-BO Rights and Obligation Document)
1.4 Opening of demat account in case of HUF
1.5 Operation of minor‟s demat account
1.6 Facility for a Basic Services Demat Account (BSDA)
1.7 Change of Name in the Beneficial Owner (BO) Account
1.8 Fees/Charges to be paid by BO
1.9 Safeguards on transfer of securities in dematerialized mode
1.10 Delivery Instruction Slip (DIS) Issuance and Processing
1.11 Transmission of shares
1.12 SMS alerts for demat accounts operated by Power of Attorney
1.13 Exemption from sending quarterly statements of transactions by
depository participants (DPs) to clients in respect of demat accounts
with no transactions and no security balances
1.14 Discontinuation of sending transaction statements by depository
participants to clients
1.15 Exemption to Depository Participants (DPs) from providing hard
copies of transaction statements to BOs
1.16 Transfer of funds and securities from Clearing Member pool account to
BO Account
Section - 2: Depository Participants (DP) Related
2.1 Supervision of branches of depository participants
2.2 Printing of Grievances Redressal Mechanism on Delivery Instruction
Form Book
Section - 3: Issuer related
3.1 Charges to be paid by Issuers
3.2 Activation of International Securities Identification Number (ISIN) in
case of IPOs and additional issue of shares/ securities
3.3 Registrar and Share Transfer Agents
3.4 Mandatory admission of debt instruments on both the Depositories
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Securities and Exchange Board of India
3.5 American Depository Receipts (ADRs)/Global Depository Receipts
(GDRs)
3.6 Electronic Clearing System (ECS) facility
2.6.1 Use of ECS for refund in public/ rights issues
2.6.2 Usage of electronic payment modes for making cash payment to
the investors.
3.7 Withdrawal by issuers from the depository
3.8 Further issue of shares under Section 86 of Companies Act and
Companies (Issue of Share capital with Differential Voting Rights)
Rules, 2001
Section - 4: Depositories Related
4.1 Activity schedule for depositories for T+2 rolling Settlement
4.2 Settlement of transactions in case of holidays
4.3 Deadline time for accepting non pay-in related instructions
4.4 Approval of amendments to Bye Laws / Rules of Stock Exchanges and
Depositories
4.5 Preservation of Records
4.6 Pledge of Shares through depository system
4.7 Foreign investments in infrastructure companies in securities markets
4.8 Designated e-mail ID for regulatory communication with SEBI
4.9 Designated e-mail ID for redressal of investor complaints
4.10 Redressal of complaints against Stock Exchanges and Depositories
through SEBI Complaints Redress System (SCORES).
4.11 Limitation period for filing an arbitration reference
4.12 Disclosure of investor complaints and arbitration details on Depository
website
4.13 Disclosure of regulatory orders and arbitration awards on Depository
website
4.14 Establishment of connectivity by Clearing House / Clearing
Corporation (CH/CC) with the Depository – Clarification
4.15 Computing and monitoring of the Aggregate Value of Portfolio of
Securities (AVPS) of the BOs held in dematerialised form by Stock
Broker DPs
4.16 Rajiv Gandhi Equity Savings Scheme, 2012 (RGESS)
4.17 Principles of Financial Market Infrastructures (PFMIs)
4.18 (Information Technology) IT Governance For Depositories
4.19 Guidelines for inspection of Depository Participants (DPs) by
Depositories
4.20 Activity of Demat of warehouse receipts
4.21 Voting rights in respect of securities held in pool account
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Securities and Exchange Board of India
SCHEDULE
List of Circulars & Communications
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Securities and Exchange Board of India
Section 1: Beneficial Owner (BO) Accounts
1.1 Opening of BO Account by non body corporates
1.1.1 Proof of Identity (PoI)
i. Permanent Account Number (PAN) to be the sole identification number
for all transactions in the securities market1
With effect from July 02, 2007, PAN is the sole identification number for all
transactions in the securities market, irrespective of the amount of
transaction. A copy of the PAN card with photograph may be accepted as
Proof of Identity. In this regard, intermediaries shall:-
a. Put necessary systems in place so that the databases of the clients and
their transactions are linked to the PAN details of the client.
b. Build necessary infrastructure to enable accessibility and query based
on PAN thereby enabling retrieval of all the details of the clients.
c. Collect copies of PAN cards issued to the existing as well as new clients
by the Income Tax Department and maintain the same in their record
after verifying with the original.
d. Cross-check the aforesaid details collected from their clients with the
details on the website of the Income Tax Department i.e.
http://incometaxindiaefiling.gov.in/challan/enterpanforchallan.jsp2.
List of documents admissible as Proof of Identity3
a. Unique Identification Number (UID) (Aadhaar)/ Passport/ Voter ID
card/ Driving license.
b. PAN card with photograph.
c. Identity card/ document with applicant‟s Photo, issued by any of the
following: Central/State Government and its Departments,
Statutory/Regulatory Authorities, Public Sector Undertakings,
Scheduled Commercial Banks, Public Financial Institutions, Colleges
affiliated to Universities, Professional Bodies such as ICAI, ICWAI,
ICSI, Bar Council etc., to their Members; and Credit cards/Debit cards
issued by Banks.
d. e-KYC service launched by UIDAI shall also be accepted as a valid
1 Reference circular MRD/DoP/Cir-5/2007 dated April 27, 2007
2 Income Tax Department since changed the link for verification to:
https://incometaxindiaefiling.gov.in/e-Filing/Services/KnowYourPanLink.html
3 Reference Circular MIRSD/SE/Cir-21/2011 dated October 05, 2011
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Securities and Exchange Board of India
process for KYC verification. The information containing the relevant
client details and photograph made available from UIDAI as a result of
e-KYC process shall be treated as a valid proof of Identity.4
e. With a view to bring about operational flexibility and in order to ease
the PAN verification process, the intermediaries may verify the PAN of
their clients online at the Income Tax website without insisting on the
original PAN card, provided that the client has presented a document
for Proof of Identity other than the PAN card.5
1.1.2 Proof of Address (PoA)6
List of documents admissible as Proof of Address:
(*Documents having an expiry date should be valid on the date of
submission.)
a. Passport/ Voters Identity Card/ Ration Card/ Registered Lease or Sale
Agreement of Residence/ Driving License/ Flat Maintenance bill/
Insurance Copy.
b. Utility bills like Telephone Bill (only land line), Electricity bill or Gas
bill - Not more than 3 months old.
c. Bank Account Statement/Passbook -- Not more than 3 months old.
d. Self-declaration by High Court and Supreme Court judges, giving the
new address in respect of their own accounts.
e. Proof of address issued by any of the following: Bank Managers of
Scheduled Commercial Banks/Scheduled Co-Operative
Bank/Multinational Foreign Banks/Gazetted Officer/Notary public/
Elected representatives to the Legislative
Assembly/Parliament/Documents issued by any Govt. or Statutory
Authority.
f. Identity card/document with address, issued by any of the following:
Central/State Government and its Departments, Statutory/Regulatory
Authorities, Public Sector Undertakings, Scheduled Commercial Banks,
Public Financial Institutions, Colleges affiliated to Universities and
Professional Bodies such as ICAI, ICWAI, ICSI, Bar Council etc., to their
Members.
g. For FII/sub account, Power of Attorney given by FII/sub-account to the
Custodians (which are duly notarized and/or apostiled or
consularised) that gives the registered address should be taken.
h. The proof of address in the name of the spouse may be accepted.
i. Aadhaar Letter issued by UIDAI shall be admissible as Proof of
4 Reference Circular SEBI/MIRSD/09/2013 dated October 08, 2013
5 Reference Circular SEBI/MIRSD/01/2013 dated January 04, 2013
6Reference Circular MIRSD/SE/Cir-21/2011 dated October 05, 2011
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Securities and Exchange Board of India
Address in addition to Proof of Identity.7
j. e-KYC service launched by UIDAI shall also be accepted as a valid
process for KYC verification. The information containing the relevant
client details and photograph made available from UIDAI as a result of
e-KYC process shall be treated as a valid proof of address.8
DP shall ensure that all documents pertaining to proof of identity and
proof of address are collected from all the account holders.9 Submission of
the aforesaid documents is the minimum requirement for opening a BO
Account. DPs must verify the copy of the aforementioned documents with
the original before accepting the same as valid. While opening a BO
Account, DPs shall exercise due diligence10 while establishing the identity
of the person to ensure the safety and integrity of the depository system.
1.1.3 Acceptance of third party address as correspondence address11
i. SEBI has no objection to a BO authorizing the capture of an address of a
third party as a correspondence address, provided that the Depository
Participant (DP) ensures that all prescribed „Know Your Client‟ norms are
fulfilled for the third party also. The DP shall obtain proof of identity and
proof of address for the third party. The DP shall also ensure that customer
due diligence norms as specified in Rule 9 of Prevention of Money
Laundering Rules, 2005 are complied with in respect of the third party.
ii. The depository participant should further ensure that the statement of
transactions and holding are sent to the BO‟s permanent address at least
once in a year.
iii. However, the above provision shall not apply in case of PMS (Portfolio
Management Services) clients.
1.2 Exemptions from and clarifications relating to mandatory requirement of
PAN
1.2.1 Mandatory requirement of Permanent Account Number (PAN) 12
7Reference Circular MIRSD/09/2012 dated August 13, 2012
8 Reference Circular SEBI/MIRSD/09/2013 dated October 08, 2013
9 Reference Circular MRD/DoP/Dep/Cir-29/2004 dated August 24, 2004
10 Reference point 5 of part II on „Customer Due Diligence‟ of master circular no. ISD/AML/CIR-
1/2008 dated December 19, 2008
11 Reference Circular CIR/MRD/DP/37/2010 dated December 14, 2010
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Securities and Exchange Board of India
The demat accounts for which PAN details have not been verified are
“suspended for debit” until the same is verified with the Depository
Participant (DP). With effect from August 16, 2010 such PAN non-
compliant demat accounts were also "suspended for credit" other than the
credits arising out of automatic corporate actions. It was clarified that other
credits including credits from IPO/FPO/Rights issue, off-market
transactions or any secondary market transactions would not be allowed
into such accounts.
1.2.2 Central and State Government and officials appointed by Courts13
PAN card may not be insisted upon in case of transactions undertaken on
behalf of Central Government and/or State Government and where
transactions are conducted by officials appointed by Courts e.g. Official
liquidator, Court receiver etc.14
However DPs, before implementing the above exemption, shall verify the
veracity of the claim of the organizations by collecting sufficient
documentary evidence in support of their claim for such an exemption.
1.2.3 Investors in Sikkim15
Investors residing in the state of Sikkim are exempted from the mandatory
requirement of furnishing PAN card details for their demat accounts.16 DPs
shall verify the veracity of the claim of the investors that they are residents
of Sikkim, by collecting sufficient documentary evidence in support of their
address.17
1.2.4 UN entities and multilateral agencies exempt from paying taxes/ filling
tax returns in India18
UN entities/ multilateral agencies exempt from paying taxes/filing tax
returns in India are also exempt from the mandatory requirement of
12 Reference Circular MRD/DP/22/2010 dated July 29, 2010
13 Reference Circular MRD/DoP/Cir-20/2008 dated June 30, 2008
14 Reference Rule 114C (1)(c) of Income Tax Rules
15 Reference Circular MRD/DoP/Dep/Cir-09/06 dated July 20, 2006
16 Reference Hon‟ble High Court of Sikkim judgment dated March 31, 2006
17 Reference Circular MRD/DoP/Dep/Cir-29/2004 dated August 24, 2004
18 Reference Circular MRD/DoP/Dep/Cir-09/06 dated July 20, 2006
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Securities and Exchange Board of India
submitting their PAN card details, subject to the DPs collecting
documentary evidence in support of such claims.
1.2.5 FIIs/Institutional Clients19
Custodians shall verify the PAN card details of institutional clients with
the original PAN card and provide duly certified copies of such verified
PAN details to the brokers. This requirement is applicable in respect of
institutional clients, namely, FIIs, MFs, VCFs, FVCIs, Scheduled
Commercial Banks, Multilateral and Bilateral Development Financial
Institutions, State Industrial Development Corporations, Insurance
Companies registered with IRDA and Public Financial Institution as
defined under section 4A of the Companies Act, 1956.
1.2.6 HUF, Association of Persons (AoP), Partnership Firm, unregistered
Trust, Registered Trust, Corporate Bodies, minors, etc.15
The BO account shall be in the name of natural persons, PAN card details
of the respective HUF, AoP, Partnership Firm, Unregistered Trust, etc
shall be obtained. The PAN number of Registered Trust, Corporate Bodies
and minors shall be obtained when accounts are opened in their
respective names.
1.2.7 Difference in maiden name and current name of investors. 15
DPs can collect the PAN card proof as submitted by the account holder
subject to the DPs verifying the veracity of the claim of such investors by
collecting sufficient documentary evidence in support of the identity of
the investors.20
1.2.8 NRI/PIOs21
Citizens of India residing outside India, foreign citizens and other persons
(like companies/ trusts/ firms) having no office of their own in India may
obtain PAN card based on the copy of their passport as ID proof and a
copy of passport/ bank account in the country of residence as address
proof, based on the Directorate of Income Tax (Systems) guidelines.22
19 Reference Circular MRD/DoP/Dep/SE/Cir-13/06 dated September 26, 2006
20 Reference Circular MRD/DoP/Dep/Cir-29/2004 dated August 24, 2004
21 Reference Circular MRD/DoP/Dep/SE/Cir-17/06 dated October 27, 2006
22 Reference Income Tax (Systems) PAN Circular No. 4 dated October 11, 2006
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Securities and Exchange Board of India
1.3 Simplification of demat account opening process23
i. SEBI has taken a number of steps in the recent past to simplify the
Account opening and KYC process in the securities markets. In
continuation of the efforts in the same direction, it has now been decided
in consultation with both the Depositories and Associations of stock
brokers and Depository Participants to further simplify and rationalize the
demat account opening process.
ii. The existing Beneficial Owner-Depository Participant Agreements shall be
replaced with a common document “Rights and Obligations of the
Beneficial Owner and Depository Participant”. The document annexed
herewith shall be mandatory and binding on all the existing and new
clients and depository participants. This will harmonize the account
opening process for trading as well as demat account. This will also
rationalise the number of signatures by the investor, which he is required
to affix at present on a number of pages.
iii. The Depository Participant shall provide a copy of Rights and Obligations
Document to the beneficial owner and shall take an acknowledgement of
the same. They shall ensure that any clause in any voluntary document
neither dilutes the responsibility of the depository participant nor it shall
be in conflict with any of the clauses in this Document, Rules, Bye-laws,
Regulations, Notices, Guidelines and Circulars issued by SEBI and the
Depositories from time to time. Any such clause introduced in the existing
as well as new documents shall stand null and void.
ANNEXURE
Rights and Obligations of Beneficial Owner and Depository Participant as
prescribed by SEBI and Depositories
General Clause
1. The Beneficial Owner and the Depository participant (DP) shall be bound
by the provisions of the Depositories Act, 1996, SEBI (Depositories and
Participants) Regulations, 1996, Rules and Regulations of Securities and
Exchange Board of India (SEBI), Circulars/Notifications/Guidelines issued
there under, Bye Laws and Business Rules/Operating Instructions issued
23 Reference Circular SEBI/MIRSD/ 12/2013 dated December 04, 2013
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Securities and Exchange Board of India
by the Depositories and relevant notifications of Government Authorities
as may be in force from time to time.
2. The DP shall open/activate demat account of a beneficial owner in the
depository system only after receipt of complete Account opening form,
KYC and supporting documents as specified by SEBI from time to time.
Beneficial Owner information
3. The DP shall maintain all the details of the beneficial owner(s) as
mentioned in the account opening form, supporting documents submitted
by them and/or any other information pertaining to the beneficial owner
confidentially and shall not disclose the same to any person except as
required by any statutory, legal or regulatory authority in this regard.
4. The Beneficial Owner shall immediately notify the DP in writing, if there is
any change in details provided in the account opening form as submitted
to the DP at the time of opening the demat account or furnished to the DP
from time to time.
Fees/Charges/Tariff
5. The Beneficial Owner shall pay such charges to the DP for the purpose of
holding and transfer of securities in dematerialized form and for availing
depository services as may be agreed to from time to time between the DP
and the Beneficial Owner as set out in the Tariff Sheet provided by the DP.
It may be informed to the Beneficial Owner that "no charges are payable
for opening of demat accounts”
6. In case of Basic Services Demat Accounts, the DP shall adhere to the
charge structure as laid down under the relevant SEBI and/or Depository
circulars/directions/notifications issued from time to time.
7. The DP shall not increase any charges/tariff agreed upon unless it has
given a notice in writing of not less than thirty days to the Beneficial
Owner regarding the same.
Dematerialization
8. The Beneficial Owner shall have the right to get the securities, which have
been admitted on the Depositories, dematerialized in the form and manner
laid down under the Bye Laws, Business Rules and Operating Instructions
of the depositories.
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Securities and Exchange Board of India
Separate Accounts
9. The DP shall open separate accounts in the name of each of the beneficial
owners and securities of each beneficial owner shall be segregated and
shall not be mixed up with the securities of other beneficial owners and/or
DP‟s own securities held in dematerialized form.
10. The DP shall not facilitate the Beneficial Owner to create or permit any
pledge and /or hypothecation or any other interest or encumbrance over
all or any of such securities submitted for dematerialization and/or held in
demat account except in the form and manner prescribed in the
Depositories Act, 1996, SEBI (Depositories and Participants) Regulations,
1996 and Bye-Laws/Operating Instructions/Busines Rules of the
Depositories.
Transfer of Securities
11. The DP shall effect transfer to and from the demat accounts of the
Beneficial Owner only on the basis of an order, instruction, direction or
mandate duly authorized by the Beneficial Owner and the DP shall
maintain the original documents and the audit trail of such authorizations.
12. The Beneficial Owner reserves the right to give standing instructions with
regard to the crediting of securities in his demat account and the DP shall
act according to such instructions.
Statement of account
13. The DP shall provide statements of accounts to the beneficial owner in
such form and manner and at such time as agreed with the Beneficial
Owner and as specified by SEBI/depository in this regard.
14. However, if there is no transaction in the demat account, or if the balance
has become Nil during the year, the DP shall send one physical statement
of holding annually to such BOs and shall resume sending the transaction
statement as and when there is a transaction in the account.
15. The DP may provide the services of issuing the statement of demat
accounts in an
electronic mode if the Beneficial Owner so desires. The DP will furnish to
the Beneficial Owner the statement of demat accounts under its digital
signature, as governed under the Information Technology Act, 2000.
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Securities and Exchange Board of India
However if the DP does not have the facility of providing the statement of
demat account in the electronic mode, then the Participant shall be obliged
to forward the statement of demat accounts in physical form.
16. In case of Basic Services Demat Accounts, the DP shall send the transaction
statements as mandated by SEBI and/or Depository from time to time.
Manner of Closure of Demat account
17. The DP shall have the right to close the demat account of the Beneficial
Owner, for any reasons whatsoever, provided the DP has given a notice in
writing of not less than thirty days to the Beneficial Owner as well as to the
Depository. Similarly, the Beneficial Owner shall have the right to close
his/her demat account held with the DP provided no charges are payable
by him/her to the DP. In such an event, the Beneficial Owner shall specify
whether the balances in their demat account should be transferred to
another demat account of the Beneficial Owner held with another DP or to
rematerialize the security balances held.
18. Based on the instructions of the Beneficial Owner, the DP shall initiate the
procedure for transferring such security balances or rematerialize such
security balances within a period of thirty days as per procedure specified
from time to time by the depository. Provided further, closure of demat
account shall not affect the rights, liabilities and obligations of either the
Beneficial Owner or the DP and shall continue to bind the parties to their
satisfactory completion.
Default in payment of charges
19. In event of Beneficial Owner committing a default in the payment of any
amount provided in Clause 5 & 6 within a period of thirty days from the
date of demand, without prejudice to the right of the DP to close the demat
account of the Beneficial Owner, the DP may charge interest at a rate as
specified by the Depository from time to time for the period of such
default.
20. In case the Beneficial Owner has failed to make the payment of any of the
amounts as provided in Clause 5&6 specified above, the DP after giving
two days notice to the Beneficial Owner shall have the right to stop
processing of instructions of the Beneficial Owner till such time he makes
the payment along with interest, if any.
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Securities and Exchange Board of India
Liability of the Depository
21. As per Section 16 of Depositories Act, 1996,
a. Without prejudice to the provisions of any other law for the time being
in force, any loss caused to the beneficial owner due to the negligence
of the depository or the participant, the depository shall indemnify
such beneficial owner.
b. Where the loss due to the negligence of the participant under Clause
(1) above, is indemnified by the depository, the depository shall have
the right to recover the same from such participant.
Freezing/ Defreezing of accounts
22. The Beneficial Owner may exercise the right to freeze/defreeze his/her
demat account maintained with the DP in accordance with the procedure
and subject to the restrictions laid down under the Bye Laws and Business
Rules/Operating Instructions.
23. The DP or the Depository shall have the right to freeze/defreeze the
accounts of the Beneficial Owners on receipt of instructions received from
any regulator or court or any statutory authority.
Redressal of Investor grievance
24. The DP shall redress all grievances of the Beneficial Owner against the DP
within a period of thirty days from the date of receipt of the complaint.
Authorized representative
25. If the Beneficial Owner is a body corporate or a legal entity, it shall, along
with the account opening form, furnish to the DP, a list of officials
authorized by it, who shall represent and interact on its behalf with the
Participant. Any change in such list including additions, deletions or
alterations thereto shall be forthwith communicated to the Participant.
Law and Jurisdiction
26. In addition to the specific rights set out in this document, the DP and the
Beneficial owner shall be entitled to exercise any other rights which the DP
or the Beneficial Owner may have under the Rules, Bye Laws and
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Securities and Exchange Board of India
Regulations of the respective Depository in which the demat account is
opened and circulars/notices issued there under or Rules and Regulations
of SEBI.
27. The provisions of this document shall always be subject to Government
notification, any rules, regulations, guidelines and circulars/ notices issued
by SEBI and Rules, Regulations and Bye-laws of the relevant Depository,
where the Beneficial Owner maintains his/ her account, that may be in
force from time to time.
28. The Beneficial Owner and the DP shall abide by the arbitration and
conciliation procedure prescribed under the Bye-laws of the depository
and that such procedure shall be applicable to any disputes between the
DP and the Beneficial Owner.
29. Words and expressions which are used in this document but which are not
defined herein shall unless the context otherwise requires, have the same
meanings as assigned thereto in the Rules, Bye-laws and Regulations and
circulars/notices issued there under by the depository and /or SEBI.
30. Any changes in the rights and obligations which are specified by
SEBI/Depositories shall also be brought to the notice of the clients at once.
31. If the rights and obligations of the parties hereto are altered by virtue of
change in Rules and regulations of SEBI or Bye-laws, Rules and
Regulations of the relevant Depository, where the Beneficial Owner
maintains his/her account, such changes shall be deemed to have been
incorporated herein in modification of the rights and obligations of the
parties mentioned in this document.
1.4 Opening of demat account in case of HUF24
It is noted that as per law, in case of HUF, shares can be held in the name
of Existing Karta on behalf of HUF. Therefore, HUF demat accounts can
be opened in the name of Existing Karta but not in the name of Deceased
Karta and HUF entity.
1.5 Operation of minor’s demat account25
Under [The] Hindu Minority and Guardianship Act, 1956, permission of
Court is required in the case of transfer by a natural guardian of
24 Reference: SEBI/ MRD/CDSL/ 149156 /2009 dated January 01, 2009
25 Reference: SMDRP/NSDL/4615 /2000 dated March 13, 2000
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Securities and Exchange Board of India
immovable property of a minor. However, shares are not immovable
properly. Section 2(7) of Sale of Goods Act, 1930 includes shares within
the definition of "goods''. Neither the Indian Contract Act nor the Sale of
Goods Act provide for transfer by sale or otherwise by guardian /natural
guardian of goods/movable property in the name of minor to the effect
that permission of court is required in the matter of such transfer. In the
case of accounts of minor in banks also, the guardian is entitled to open,
operate and even close the account also. The DP account can, therefore,
be operated by a natural guardian without any order from the court
though the same is neither expressly permitted nor prohibited.
1.6 Facility for a Basic Services Demat Account (BSDA)26
1.6.1 All depository participants (DPs) shall make available a "Basic Services
Demat Account" (BSDA) with limited services as per terms specified
herein.
1.6.2 Eligibility: Individuals shall be eligible to opt for BSDA subject to the
following conditions-
i. All the individuals who have or propose to have only one demat
account where they are the sole or first holder.
ii. Individuals having any other demat account/s where they are not the
first holder shall be eligible for BSDA in respect of the single demat
account where they are sole or first holder.
iii. The individual shall have only one BSDA in his/her name across all
depositories.
iv. Value of securities held in the demat account shall not exceed Rupees
Two Lakhs at any point of time.
1.6.3 Option to open BSDA: The DP shall give option:
i. To open BSDA to all eligible individuals who open a demat account
after the date of applicability of this circular;
ii. To all the existing eligible individuals to convert their demat account
into BSDA on the date of the next billing cycle based on value of
holding of securities in the account as on the last day of previous
billing cycle.
1.6.4 Charges:
i. The charge structure may be on a slab basis as indicated below:
26 Reference Circular CIR/MRD/DP/22/2012 dated August 27, 2012
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Securities and Exchange Board of India
a. No Annual Maintenance Charges (AMC) shall be levied, if the
value of holding is upto Rs. 50,000.
b. For the value of holding from Rs 50,001 to Rs 200,000, AMC not
exceeding Rs 100 may be charged.
ii. The value of holding shall be determined by the DPs on the basis of the
daily closing price or NAV of the securities or units of mutual funds,
as the case may be. Where such price is not available the last traded
price may be taken into account and for unlisted securities other than
units of mutual funds, face value may be taken in to account.
iii. If the value of holding in such BSDA exceeds the prescribed criteria at
any date, the DPs may levy charges as applicable to regular accounts
(non BSDA) from that date onwards.
iv. The DPs shall reassess the eligibility of the BOs at the end of every
billing cycle and give option to the BOs who are eligible to opt for
BSDA.
1.6.5 Services for Basic Services Demat Accounts:
i. Transaction statements:
a. Transaction statements shall be sent to the BO at the end of each
quarter. If there are no transactions in any quarter, no transaction
statement may be sent for that quarter.
b. If there are no transactions and no security balance in an account,
then no further transaction statement needs to be provided.
c. Transaction statement shall be required to be provided for the
quarter in which the account became a zero balance account.
ii. Holding Statement:
a. One annual physical statement of holding shall be sent to the stated
address of the BO in respect of accounts with no transaction and nil
balance.
b. One annual statement of holding shall be sent in respect of
remaining accounts in physical or electronic form as opted for by
the BO.
iii. Charges for statements: Electronic statements shall be provided free of
cost. In case of physical statements, the DP shall provide at least two
statements free of cost during the billing cycle. Additional physical
statement may be charged at a fee not exceeding Rs.25/- per statement.
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Securities and Exchange Board of India
iv. All BOs opting for the facility of BSDA, shall register their mobile
number for availing the SMS alert facility for debit transactions.
v. At least Two Delivery Instruction Slips (DIS) shall be issued at the time
of account opening.
vi. All other conditions as applicable to regular demat accounts, other
than the ones mentioned in this circular shall continue to apply to basic
services demat account.
1.6.6 Rationalisation of services with respect to regular accounts.
In partial modification of the earlier directions, the following
rationalisation measures shall be available for regular demat accounts:
i. Accounts with zero balance and nil transactions during the year: The
DPs shall send one physical statement of holding annually to such BOs
and shall resume sending the transaction statement as and when there
is a transaction in the account.
ii. Accounts which become zero balance during the year: For such
accounts, no transaction statement may be sent for the duration when
the balance remains nil. However, an annual statement of holding shall
be sent to the BO.
iii. Accounts with credit balance: For accounts with credit balance but no
transactions during the year, one statement of holding for the year
shall be sent to the BO.
1.7 Change of Name in the Beneficial Owner (BO) Account27
1.7.1 In order to simplify the procedure of change of name in individual
Beneficial Owner‟s (BO) account, it has been decided that an individual
BO may be allowed to change his/ her name, subject to the submission of
following documents at the time of change of name of the individual in
the BO account.
i. In case of change in name on account of marriage following documents
shall be submitted:
a. Marriage Certificate or copy of Passport showing husband‟s name or
publication of name change in official gazette.
27 Reference Circular CIR/MRD/DP/27/2012 dated November 01, 2012
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Securities and Exchange Board of India
ii. In case of change in name on account of reasons other than marriage
a. Publication of name change in official gazette.
iii. In case of change in father‟s name
a. Publication of name change in official gazette.
1.7.2 The Depository Participants (DPs) shall collect the self attested copies of
above documents and maintain the same in their records after verifying
with the original document.
1.8 Fees/Charges to be paid by BO
1.8.1 Account opening, custody and credit of securities28
With effect from February 1, 2005
i. No investor shall pay any charge towards opening of a Beneficial Owner
(BO) Account except for statutory charges as applicable;
ii. No investor shall pay any charge for credit of securities into his/her BO
account; and
iii. No custody charge shall be levied on any investor who is opening a BO
account.
1.8.2 Account Closure29
No Account closure charges shall be levied on BO on the closure of any
account.
1.8.3 Inter Depository Transfer30
Inter-depository transfer of shares does not attract Stamp duty and it does
not require compliance with section 108 of the Companies Act 1956.
1.8.4 Transfer of a BO Account31
With effect from January 09, 2006
28 Reference Circular MRD/DoP /SE/Dep/Cir-4/2005 dated January 28, 2005
29 Reference Circular D&CC/FITTC/CIR - 12/2002 dated October 30, 2002
30 Reference Circular SMDRP/Policy/Cir-29/99 dated August 23, 1999
31 Reference Circular MRD/DoP/Dep/Cir-22 /05 dated November 9, 2005
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Securities and Exchange Board of India
No charges shall be levied by a depository on any DP and by a DP on any
BO when the BO transfers all the securities lying in his account to another
branch of the same DP or to another DP under the same depository or
another depository, provided the BO Account(s) at transferee DP and at
transferor DP are one and the same, i.e. identical in all respects. In case the
BO Account at transferor DP is a joint account, the BO Account at
transferee DP should also be a joint account in the same sequence of
ownership.
1.8.5 Account Maintenance Charges collected upfront on annual/ half yearly
basis on demat accounts32
i. In the event of closing of the demat account or shifting of the demat
account from one DP to another, the AMC collected upfront on
annual/half yearly basis by the DP, shall be refunded by the DP to the BO
for the balance of the quarter/s. For instance, in case annual AMC has
been paid by the BO and if the BO closes/shifts his account in the first
quarter, he shall be refunded the amount of the balance 3 quarters i.e.
3/4th of the AMC. Likewise, if a BO closes/shifts his account in the third
quarter, he shall be refunded the amount for the balance one quarter i.e.
1/4th of the AMC.
ii. For the purpose of the above requirement the year shall begin from the
date of opening of the account in quarterly rests.
iii. The above requirements shall be applicable to all existing and new
accounts held with DPs which collect annual/half yearly upfront AMC. It
is clarified that the above requirements shall not be applicable to those
DPs who collect quarterly/ monthly AMC.
1.8.6 Dissemination of tariff/charge structure of DPs on the website of
depositories 33
i. DPs shall submit to their depository the tariff/charge structure every year,
latest by 30th April, and also inform the depository the changes in their
tariff/charge structure as and when they are effected with a view to
enabling the BOs to have a comparative analysis of the tariff/charge
structure of various DPs.
32 Reference Circular MRD/DP/20/2010 dated July 1, 2010
33 Reference Circular MRD/Dep/Cir- 20/06 dated December 11, 2006
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Securities and Exchange Board of India
ii. For this purpose depositories shall put in place necessary systems and
procedures including formats, periodicity, etc. for collection of necessary
data from the DPs and dissemination of the same on their website which
would enable the investors to have a comparative analysis of the
tariff/charge structure of various DPs.
1.9 Safeguards to address the concerns of the investors on transfer of
securities in dematerialized mode34
Following safeguards shall be put in place to address the concerns of the
investors arising out of transfer of securities from the BO Accounts:
i. The depositories shall give more emphasis on investor education
particularly with regard to careful preservation of Delivery Instruction
Slip (DIS) by the BOs. The Depositories may advise the BOs not to leave
“blank or signed” DIS with the Depository Participants (DPs) or any other
person/entity.
ii. The DPs shall not accept pre-signed DIS with blank columns from the
BO(s).
iii. If the DIS booklet is lost / stolen / not traceable by the BO, then the BO
shall immediately intimate the DP in writing about the loss. On receipt of
such intimation, the DP shall cancel the unused DIS of the said booklet.
iv. The DPs shall not issue more than 10 loose DIS to one accountholder in a
financial year (April to March). The loose DIS can be issued only if the
BO(s) come in person and sign the loose DIS in the presence of an
authorised DP official
v. The DP shall also ensure that a new DIS booklet is issued only on the
strength of the DIS instruction request slip (contained in the previous
booklet) duly complete in all respects, unless the request for fresh booklet
is due to loss, etc., as referred to in clause (c) above
vi. The DPs shall put in place appropriate checks and balances with regard to
verification of signatures of the BOs while processing the DIS.
34Reference Circular SEBI/MRD/Dep/Cir-03/2007 dated February 13, 2007 and Circular
SEBI/MRD/Dep/Cir-03/2008 dated February 28, 2008
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Securities and Exchange Board of India
vii. The DPs shall cross check with the BOs under exceptional circumstances
before acting upon the DIS.
viii. The DPs shall mandatorily verify with a BO before acting upon the DIS, in
case of an account which remained inactive i.e., where no debit
transaction had taken place for a continuous period of 6 months,
whenever all the ISIN balances in that account (irrespective of the number
of ISINs) are transferred at a time. However, in case of active accounts,
such verification may be mandatory only if the BO account has 5 or more
ISINs and all such ISIN balances are transferred at a time. The authorized
official of the DP verifying such transactions with the BO, shall record the
details of the process, date, time, etc., of the verification on the instruction
slip under his signature.
1.10 Delivery Instruction Slip (DIS) Issuance and Processing35
Standardization of DIS
i. Depositories shall ensure that the DIS is standardized across all DPs in
terms of:
a. Serial Numbering of Delivery Instruction Slips so as to enable system
level checks by the depositories.
b. Layout and size of DIS so as to facilitate scanning and easy
retrievability of records
ii. The DIS must bear a pre-printed serial number, DP ID, and a pre-
printed/pre stamped Beneficial Owner (BO) ID. The depositories shall
prescribe a standard method of serial numbering and ensure that serial
numbers issued by a DP are unique within the DP-ID.
iii. DPs shall ensure that
a. same DIS shall not be used for giving both market and off-market
instructions
b. a single DIS shall not be used for transactions with multiple execution
dates.
Monitoring of DIS
35 Circular SEBI/MRD/DOP/01/2014 dated January 07, 2014
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Securities and Exchange Board of India
iv. Upon issuance of DIS booklets or loose slips to BO, the DPs shall make
available immediately the following details of the DIS to the depository
system electronically:
a. the DIS serial number
b. BO ID
c. date of issuance, and
d. any other relevant details as decided by the depository
v. At the time of execution of DIS, DPs shall enter the serial number of DIS in
the depository system for validation. The depositories shall make
provisions in their systems to facilitate the same.
vi. In respect of all the transfer instructions on a DIS, Depositories shall
validate the serial number of DIS and shall ensure that no instructions
accompanied by a used DIS or unissued DIS are processed.
Scanning of DIS
vii. DPs shall scan every DIS executed during a day along with all
Annexures/ Computer printouts, if any, by the end of the next working
day in the manner specified by the depository.
viii. The depositories shall ensure that their DPs have adequate infrastructure,
systems and processes to implement scanning, storage and transfer of the
scanned DIS in the manner specified by the depositories.
ix. The depositories shall ensure that the systems set up by the DPs maintain
proper records of all scanned DIS images including audit trails for
changes made, if any and put in place adequate checks and procedures to
prevent unauthorized changes to scanned DIS.
x. Depositories shall utilize the archived scanned images for off-site
inspection.
xi. Provisions of this circular shall not be applicable for the instructions
received from the clients by the DPs electronically in a manner approved
by the Depository.
xii. Once a new DIS booklet is issued to a BO as per provisions of this
circular, old DIS issued to such a BO shall not be accepted by the DP. All
DIS issued prior to this circular shall be phased out within a period of 2
years from the date of this circular. The measures listed above under the
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Securities and Exchange Board of India
head 'Monitoring of DIS' shall be made applicable to the DIS issued as
per the provisions of this circular.
1.11 Transmission of shares36,37
1.11.1 In cases of transmission of shares of a deceased security holder, where
the shareholding in the BO account of the deceased member, as
calculated on the date of application for transmission, is within the
threshold limit of Rupees Five lakh in value, the DPs shall not insist on
additional documents other than any one or more of the documents
mentioned below.
i. Affidavit – to the effect of the claim of legal ownership of the shares
ii. Deed of indemnity – indemnifying the depository and DP
iii. NOC from other legal heir(s), wherever applicable, along with the Claim
Form/TRF and copy of death certificate duly notarized/ attested by a
Gazetted officer or Family Settlement Deed as an alternate to the NOC
duly executed by all the legal heirs of the deceased Beneficial Owner,
provided that:
a. The Family Settlement Deed clearly vests the securities in favour of
the person seeking transmission in his/ her name.
b. Vesting of securities in favour of the person seeking transmission in
his/ her name is not contingent upon any other onerous conditions in
such Family Settlement Deed.
Note: If the division of shares as per the Family Settlement Deed is
amongst more than one person, then the Family Settlement Deed can
be considered as an NOC for transmission of shares to each legal heirs
applying for transmission. However, if DPs still have problems in
comprehending the contents of the Family Settlement Deed, they
should refer the matter to Depositories for necessary advice on case-to-
case basis.
1.11.2 DP(s) shall automatically open new account in the name of the surviving
members(s), in the same order as in the original account, on an
application by the surviving member(s) based on existing documents
36 Reference: MRD/DoP/Dep/VM/182963/2009 dated November 12, 2009
37 Reference: CIR/MIRSD/10/2013 dated October 28, 2013
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Securities and Exchange Board of India
required as per the KYC norms. Submission of new account opening
form shall not be insisted upon.
1.11.3 A uniform time frame of 7 days, after receipt of all requisite documents,
shall be prescribed for processing of Transmission requests.
1.11.4 In case of multiple successors, NOC of non-applicants shall be recorded
on the TRF of the applicant instead of insisting separate TRF from each of
the successors.
1.11.5 Nomination facility shall be encouraged by the Depositories specifically
targeting BOs who have not opted for nomination. As regards new
accounts, it shall be provided for at the account opening stage itself. In
case the person (both an existing and new account holder) is not
interested to nominate, then such person would have to give a positive
declaration to that effect.
1.11.6 In case of transmission of securities held in physical mode:
i. Where the securities are held in single name with a nominee,
STAs/issuer companies shall follow the standardized documentary
requirement as given in Annexure A.
ii. Where the securities are held in single name without a nominee, the
STAs/issuer companies shall follow, in the normal course, the simplified
documentation as given in Annexure A, for a threshold limit of ` 2,00,000
(Rupees Two lakh only) per issuer company. However, the Issuer
companies, at their discretion, may enhance the value of such securities.
1.11.7 The timeline for processing the transmission requests for securities held
in dematerialized mode and physical mode shall be 7 days and 21 days
respectively, after receipt of the prescribed documents.
1.11.8 To improve the awareness of nomination facility, all Registrars to an
Issue and Share Transfer Agents shall publicize nomination as an
additional right available to investors, while sending communications to
the investors.
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Securities and Exchange Board of India
Annexure A
Documentary requirement for securities held in physical mode
1 For securities held in single name with a nominee:
i. Duly signed transmission request form by the nominee.
ii. Original or Copy of death certificate duly attested by a Notary Public or
by a Gazetted Officer.
iii. Self attested copy of PAN card of the nominee. (Copy of PAN card may be
substituted with ID proof in case of residents of Sikkim after collecting address
proof)
2 For securities held in single name without a nominee, following additional
documents may be sought:
i. Affidavit made on appropriate non judicial stamp paper – to the effect of
identification and claim of legal ownership to the securities
ii. For value of securities upto ` 2,00,000 (Rupees Two lakh only) per issuer
company as on date of application, one or more of the following
documents:
a. No objection certificate [NOC] from all legal heir(s) who do not object to
such transmission (or) copy of Family Settlement Deed duly notarized or
attested by a Gazetted Officer and executed by all the legal heirs of the
deceased holder.
b. Indemnity made on appropriate non judicial stamp paper – indemnifying
the STA/Issuer Company.
iii. For value of securities more than ` 2,00,000 (Rupees Two lakh only) per
issuer company as on date of application:
a. Succession certificate (or) Probate of will (or) Letter of Administration (or)
Court decree.
1.12 SMS alerts for demat accounts operated by Power of Attorney38
Subscription to SMS Alert facility for depository accounts operated
through Power of Attorney (POA) would be mandatory except in case of
accounts held by non-individuals, foreign nationals, and NRIs.
38 Reference: SEBI/MRD/DEP/VM/169784 /09 dated July 15, 2009
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Securities and Exchange Board of India
1.13 Exemption from sending quarterly statements of transactions by
depository participants (DPs) to clients in respect of demat accounts with
no transactions and no security balances39
i. SEBI has provided exemption to Depository Participants from sending
quarterly transaction statements to the clients in respect of demat accounts
with no transactions and no security balances subject to the following
conditions:
a. Client is informed in advance that it will not be receiving Transaction
Statements for such accounts till there are any transactions or
security holdings in the demat account.
b. KYC and PAN requirement in respect of all such depository accounts
are complied.
c. No Annual Maintenance Charges are levied for such an account.
d. Information which is required to be disseminated by Participants by
way of a note in the Transaction Statements will be required to be
communicated to such Clients separately.
e. The Internal Auditor of the Participant shall comment in its internal
audit report on compliance of the aforesaid requirements.
ii. Further, depository may like to consider whether, DPs should send a
consolidated Transaction Statements for the entire financial year in case of
the BOs to whom quarterly Transaction Statements are not sent.
1.14 Discontinuation of sending transaction statements by depository
participants to clients40
SEBI allowed discontinuation of sending transaction statements by
depository participants to clients subject to the following conditions:
i. Transaction statements were returned undelivered on three consecutive
occasions.
ii. The depository participant (DP) maintains proof that the transaction
statements were returned undelivered.
iii. The transaction statements were returned undelivered for the reasons
which clearly establish that the client no longer resides at the given
39 Reference: MRD/CDSL/VM/155773/2009 dated February 27, 2009,
MRD/DoP/NSDL/VM/168994 /2009 dated July 07, 2009 and MRD/CDSL/VM/168989 /2009
dated July 07, 2009
40 Reference: MRD/NSDL/VM/158886 /2009 dated March 30, 2009
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Securities and Exchange Board of India
address (i.e. party shifted, etc.) and not for other reasons (i.e.
residence/office closed, address incorrect, address incomplete, etc.).
iv. The DP informs such clients through alternative means (such as outbound
call, SMS or email) that their transaction statements are returned
undelivered and they need to communicate the proper (new) address.
v. The DP ensures that on receipt of request for address modification from
the client as per the stipulated procedure, the dispatch of transaction
statements is immediately started. Further, the DP ensures that
transaction statements that were not delivered and dispatched due to
discontinuation are also dispatched immediately without any additional
cost to the clients.
1.15 Exemption to Depository Participants (DPs) from providing hard copies
of transaction statements to BOs41
DPs are permitted to provide transaction statements and other documents
to the BOs under Digital signature, as governed under the Information
Technology Act, 2000, subject to the DP entering into a legally enforceable
arrangement with the BO for the said purpose. While such practice in the
aforesaid manner shall be deemed to be in compliance of the provisions of
the Regulation 43 of SEBI (Depositories & Participants) Regulations, 1996;
if the BO is still desirous of receiving statements in hard copy, DPs shall
be duty bound to provide the same.
1.16 Transfer of funds and securities from Clearing Member pool account to
BO Account42
i. Clearing members shall transfer the funds and securities from their
respective pool account to the respective beneficiary account of their
clients within 1 working day after the pay-out day. The securities lying in
the pool account beyond the stipulated period shall attract a penalty at the
rate of 6 basis point per week on the value of securities. The penalty so
collected by the depositories shall be credited to a separate account with
the depository and earmarked for defraying the expenses in connection
with the investors‟ education and awareness programs conducted by the
depository.
41 Reference Circular MRD/DoP/Dep/Cir-27/2004 dated August 16, 2004
42Reference Circular SMDRP/Policy/Cir-05/2001 dated February 1, 2001 & Circular
SEBI/MRD/Policy/AT/Cir-19/2004 dated April 21, 2004
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Securities and Exchange Board of India
ii. The securities lying in the pool account beyond the above period shall not
be eligible either for delivery in the subsequent settlement(s) or for
pledging or stock lending purpose, until the same are credited to the
beneficiary accounts.
iii. The securities lying in the Clearing member‟s pool account beyond the
specified time period shall be identified based on the settlement number.
The clearing corporation/houses of the stock exchanges shall provide the
settlement-wise details of securities to the depositories and the
depositories shall maintain the settlement-wise records for the purpose.
iv. Further, stock exchanges shall execute direct delivery of securities to the
investors. Clearing corporation/clearing house (CC/CH) shall ascertain
from each clearing member, the beneficial account details of their
respective clients due to receive pay out of securities. Based on this, the
CC/CH shall send pay out instructions to the depositories so that the
client receives pay out of securities directly to the extent of instructions
received from the respective clearing members. To the extent of
instruction not received, the securities shall be credited to the CM pool
account.
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Securities and Exchange Board of India
Section 2: Depository Participants Related
2.1 Supervision of branches of DPs44
i. To ensure compliance with Regulation 46 of the SEBI (Depositories and
Participants) Regulations, 1996, and Clause 19 of the Code of Conduct for
Participants contained in the Third Schedule to the Regulations the DP
shall ensure that it has satisfactory internal control procedure in place,
inclusive of their branch offices. DPs are therefore required in terms of
these provisions to put in place appropriate mechanisms to ensure that
their branches are carrying on the operations in compliance with the
applicable regulations, bye-laws, etc. DPs are also required to put in place
suitable internal control systems to ensure that all branches exercise due
diligence in opening accounts, complying with KYC requirements, in
ensuring systems safety in complying with client instructions, manner of
uploading client instructions, in verifying signatures and maintaining
client records, etc. DPs shall also ensure that the branches are suitably
integrated.
ii. Depositories shall examine the adequacy of the above mechanisms during
their inspections of DPs. The Depositories shall also carry out surprise
inspections/ checks of the DP branches apart from the regular inspection
of the DPs. Depositories shall also put in place appropriate mechanisms
for monitoring opening of branches by DPs.
2.2 Printing of Grievances Redressal Mechanism on Delivery Instruction
Form Book 45
To promote investor awareness regarding mechanism for redressing
investor grievances, the information placed below shall be printed on the
inside back cover of the Delivery Instruction Form (DIF) Book issued by
all Depository Participants.
In case you have grievances against a listed company or intermediary registered
with SEBI, you should first approach the concerned company or intermediary
against whom you have grievance. If you are not satisfied with their response,
44 Reference Circular MIRSD/DPS-III/Cir-9/07 dated July 3, 2007
45 Reference Circular No. SEBI/MRD/DP/25/2012 dated September 21, 2012
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Securities and Exchange Board of India
you may approach SEBI or other regulatory bodies. You can approach SEBI for
following type of grievances.
Listed Companies Brokers and stock exchanges
 Refund / Allotment/ Bonus/ Dividend/  Stock Brokers
Rights/ Redemption/ Interest  Sub brokers
 Prelisting offer documents (shares)  Portfolio managers
 Prelisting offer documents (debentures  Stock exchanges
and bonds)
 Delisting of Securities
 Buyback of Securities
 Takeover and Restructuring
 Corporate Governance and Listing
conditions
Registrar and Transfer Agents Other entities
Collective Investment Schemes
Mutual Funds Debenture Trustees
Merchant Bankers
Depository and Depository Participants Bankers to Issue
Credit Rating Agencies
Information to SEBI: Custodian of Securities
 Price Manipulation Foreign Institutional Investors
 Insider trading Underwriters
Venture Capital Funds
KYC Registration Agency(KRA)
Alternative Investment Fund
You can file your complaints online at http://scores.gov.in or alternately send
your complaints to Office of Investor Assistance and Education of SEBI at
Mumbai or Regional Offices at the following addresses:
Address of SEBI Offices
 Office of Investor Assistance and Education, SEBI Bhavan,
Plot No.C4-A, 'G' Block, Bandra Kurla Complex, Bandra (E), Mumbai 400
051 Tel: 022-26449188 / 26449199 (http://scores.gov.in)
 SEBI, Northern Regional Office, 5th Floor, Bank of Baroda Building, 16,
Sansad Marg, New Delhi -110001 Tel: 011-23724001-05 (sebinro@sebi.gov.in)
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Securities and Exchange Board of India
 SEBI, Eastern Regional Office, L&T Chambers, 3rd Floor, 16, Camac Street,
Kolkata - 700 016 Tel: 033-23023000. (sebiero@sebi.gov.in)
 SEBI, Southern Regional Office, 7th Floor, Overseas Towers, 756-L, Anna
Salai Chennai 600 0102  Tel: 044-24674000/ 24674150 (sebisro@sebi.gov.in)
 SEBI, Ahmedabad Regional Office, Unit No: 002, Ground Floor, SAKAR I,
Near Gandhigram Railway Station, Opp. Nehru Bridge Ashram Road,
Ahmedabad - 380 009 Tel : 079-26583633-35 (sebiaro@sebi.gov.in)
For more information visit our website - http://scores.gov.in
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Securities and Exchange Board of India
SECTION 3: Issuer Related
3.1 Charges paid by Issuers 46,47
i. With effect from April 27, 2011 depositories may levy and collect the
charges towards custody from the issuers, on the basis of average no. of
folios (ISIN position) during the previous financial year, as per the
details given below:
ii. Issuers to pay @ Rs.8.00 (*) per folio (ISIN position) in the respective
depositories, subject to a minimum as mentioned below:
Nominal value of admitted Annual Custodial Fee
securities (Rs.) payable by a Issuer to each
Depository (Rs.) (*)
Upto 5 crore 6,000
Above 5 crore and upto 10 crore 15,000
Above 10 crore and upto 20 crore 30,000
Above 20 crore 50,000
* Plus service tax as applicable
iii. The average no. of folios (ISIN positions) for an Issuer may be arrived at
by dividing the total number of folios for the entire financial year by the
total number of working days in the said financial year.
iv. If the issuer fails to make the payment, Depositories may charge penal
interest subject to a maximum of 12% per annum.
3.2 Activation of ISIN in case of IPO and additional issue of shares/
securities
i. Depositories shall activate the ISINs only on the date of commencement of
trading on the stock exchanges in case of IPOs for both the equity and
debt securities.48
ii. Further, in order to curtail the transfer of additional issue of shares/
securities including by way of further public offerings, rights issue,
46 Reference Circular MRD/DoP/SE/Dep/Cir-2/2009 dated February 10, 2009 and Circular
SEBI/MRD/SE/DEP/Cir-4/2005 dated January 28, 2005
47 Reference Circular CIR/MRD/ DP/05/2011 dated April 27, 2011
48 Reference Circular SEBI/MRD/DEP/Cir-2/06 dated January 19, 2006 and Circular
CIR/MRD/DP/ 21 /2012 dated August 02, 2012
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Securities and Exchange Board of India
preferential allotment, bonus issue etc of the listed company, prior to
receipt of final listing / trading approval, the depositories shall devise a
mechanism so that such new securities created shall be frozen till the time
final listing/ trading permission is granted by the exchange.49
iii. In order to achieve the above, the Depositories are advised to allot such
additional shares/securities under a new temporary ISIN which shall be
kept frozen. Upon receipt of the final listing/ trading permission from the
exchange for such additional shares/ securities, the shares/securities
credited in the new temporary ISIN shall be debited and the same would
get credited in the preexisting ISIN for the said security. Thereafter, the
additional securities shall be available for trading.
iv. The stock exchanges are advised to provide the details to the depositories
whenever final listing / trading permission is given to securities. Further,
in case of issuance of equity shares by a company, listed on multiple stock
exchanges, the concerned stock exchanges shall synchronize their effective
dates of listing / trading approvals and intimate the same to depositories
in advance.34
3.3 Registrar and Share Transfer Agent
3.3.1 Appointment of a single agency for share registry work50
All work related to share registry pertaining in terms of both physical and
electronic shares shall be maintained at a single point i.e. either in-house
by the company or by a SEBI registered Registrar and Transfer Agent.
3.3.2 Inter-Depository transfers51
In case of inter-Depository transfers of securities, the Registrars shall
communicate the confirmation of such transfers within two hours, failing
which such transfers shall be deemed to have been confirmed. The
Registrars shall not reject inter-Depository transfers except where
i. A Depository does not have adequate balance of securities in its account
or
ii. there is mismatch of transfer requests from the Depositories.
49 Reference Circular CIR/MRD/DP/24/2012 dated September 11, 2012
50 Reference Circular D&CC/FITTC/Cir-15/2002 dated December 27, 2002
51 Reference Circular no. SMDRP/Policy/Cir-28/99 dated August 23, 1999
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Securities and Exchange Board of India
3.3.3 Common Registrars and Share Transfer agents52
Every company shall appoint the same Registrars and Share Transfer
agents for both the depositories.
3.3.4 Dematerialisation requests51, 53
i. Registrars and Share Transfer agents shall accept partial
dematerialisation requests and will not reject or return the entire
dematerialization request where only a part of the request had to be
rejected. In cases where a DP has already sent information about
dematerialisation electronically to a Registrar but physical shares have
not yet been delivered, the Registrar shall accept the demat request and
carry out dematerialization on an indemnity given by the DP and proof
of dispatch of document given by DP.
ii. It is clarified that the above provision shall be applicable to all the
securities like scrips, bonds, debentures, debenture stock or other
marketable securities eligible to be held in dematerialised form in a
depository as defined in Regulation 28 of the SEBl (Depository and
Participants) Regulations, 1996.
3.4 Mandatory admission of debt instruments on both the Depositories54
Debt instruments shall necessarily be admitted on both the Depositories.
3.5 American Depository Receipts (ADRs)/Global Depository Receipts
(GDRs)
3.5.1 Delivery of underlying shares of GDRs/ADRs in dematerialised form55
Underlying shares of GDRs/ADRs shall be compulsorily delivered in
dematerialised form. Pursuant to RBI directions in this regard, a non-
resident holder of ADRs/GDRs issued by a company registered in India,
on surrender of such ADRs/GDRs, can acquire the underlying shares
when such shares are released by the Indian Custodian of the ADR/GDR
52 Reference Circular SMDRP/Policy/Cir-28/99 dated August 23, 1999
53 Reference: D&CC/ 1099 / 2002 dated November 01, 2002
54Reference Circular D&CC/FITTC/Cir-13/2002 dated November 1, 2002 and Circular
MRD/DoP/SE/Dep/Cir-36/04 dated October 27, 2004
55 Reference Circular SMDRP/Policy/Cir-9/99 dated May 6, 1999
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Securities and Exchange Board of India
issue. Further, the company whose shares are so released, or a Depository
shall enter in the register or books, wherein such securities are registered
or inscribed, an address outside India of the non-resident holder of shares.
3.5.2 Tracking of underlying shares of GDRs/ADRs56
To ensure easy tracking of the underlying shares released on conversion of
the “depositories receipts” all such shares shall be credited to a separate
Depository Receipts (DRs) account of the respective investor. In this
regard, Depositories shall ensure that the following information is
provided to the domestic custodian holding the underlying shares on a
regular basis:
i. Total number of shares at the beginning of the month
ii. Number of shares transferred into the account (credited) during the
month
iii. Number of shares transferred out of the account (debited) during the
month.
iv. Balance at the end of the month.
This service can be availed of only by foreign investors other than the
OCBs.
3.6 Electronic Clearing System (ECS) facility
3.6.1 Use of ECS for refund in public/ rights issues.57
For locations where facility of refund through ECS is available details of
applicants shall be taken directly from the database of the depositories in
respect of issues made completely in dematerialised form. Accordingly,
DPs shall maintain and update on real time basis the MICR (Magnetic Ink
Character Recognition) code of Bank branch of BOs and other bank details
of the applicants in the database of depositories. This is to ensure that the
refunds through ECS are made in a smooth manner and that there are no
failed/wrong credits.
3.6.2 Updation of bank accounts details, MICR code and IFSC of bank
branches by Depository Participants (DPs)58
56Reference Circular D&CC/FITTC/Cir-09/2002 dated July 4, 2002 and Circular
D&CC/FITTC/Cir-10/2002 dated September 25, 2002
57Reference Circular SEBI/MRD/DEP/Cir-3/06 dated February 21, 2006 and circular
SEBI/CFD/DIL/DIP/29/2008/01/02 dated February 1, 2008
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Securities and Exchange Board of India
i. It has been informed by RBI that they have been receiving complaints
from managers to the issues that the funds routed through the electronic
mode are getting returned by destination banks because of incorrect or old
account numbers provided by beneficiary account holders.
ii. RBI has stated that Investors will have to ensure through their DPs that
bank account particulars are updated in master record periodically, to
ensure that their refunds, dividend payments etc. reach the correct
account, without loss of time. RBI has also suggested incorporation of
Indian Financial System Code (IFSC) of customer's bank branches apart
from 9 digit MICR code; since IFSC of bank's branches is used for
remittance through National Electronic Funds Transfer (NEFT).
iii. It is advised that necessary action be taken in this matter to ensure that
correct account particulars of investors are available in the database of
depositories.
3.6.3 Usage of electronic payment modes for making cash payments to the
investors59
i. For making cash payments to the investors, companies whose securities
are listed on the stock exchanges shall use, either directly or through their
Registrars to an Issue and Share Transfer Agent (RTI & STA), any RBI
(Reserve Bank of India) approved electronic mode of payment such as
Electronic Clearing Services (ECS) [LECS (Local ECS) / RECS (Regional
ECS) / NECS (National ECS)], National Electronic Fund Transfer (NEFT),
etc.
ii. In order to enable usage of electronic payment instruments, companies
whose securities are listed on the stock exchanges (or their RTI & STA)
shall maintain requisite bank details of their investors -
a. For investors that hold securities in demat mode, companies or their
RTI & STA shall seek relevant bank details from the depositories. To
this end, vide circular SEBI/MRD/DEP/Cir-3/06 dated February 21,
2006 and letter MRD/DEP/PP/123624/2008 dated April 23, 2008,
depositories have been advised to ensure that correct account
particulars of investors are available in the database of depositories.
58 Reference: MRD/DEP/PP/123624 /2008 dated April 23, 2008
59 Reference Circular CIR/MRD/DP/10/2013 dated March 21, 2013
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Securities and Exchange Board of India
b. For investors that hold physical share / debenture certificates,
companies or their RTI & STA shall take necessary steps to maintain
updated bank details of the investors at its end.
iii. In cases where either the bank details such as MICR (Magnetic Ink
Character Recognition), IFSC (Indian Financial System Code), etc. that are
required for making electronic payment are not available or the electronic
payment instructions have failed or have been rejected by the bank,
companies or their RTI & STA may use physical payment instruments for
making cash payments to the investors. Companies shall mandatorily
print the bank account details of the investors on such payment
instruments.
iv. Depositories are directed to provide to companies (or to their RTI & STA)
updated bank details of their investors.
3.7 Withdrawal by issuers from the depository60
i. As regards voluntary withdrawal by issuers from the depository, it is
informed that listed companies may not be allowed to withdraw from the
depository system unless they delist their securities from the stock
exchanges.
ii. As regards companies under liquidation are concerned, it is informed that
deactivation of the ISIN may be only done in cases where companies have
been liquidated. In other cases where companies are being liquidated,
deactivation of ISIN resulting in total freezing may not be desirable as it
will disallow investors to hold shares in dematerialized form
3.8 Further issue of shares under Section 86 of Companies Act and Companies
(Issue of Share capital with Differential Voting Rights) Rules, 200161
In all cases of shares issued by companies under Section 86(a) (ii) of
Companies Act and Companies (Issue of Share Capital with Differential
Voting Rights) Rules, 2001, separate ISIN may be allotted to differentiate
such shares from ordinary shares.
60 Reference: MRD/DoP/NSDL/VM/ 162378 /2009 dated May 06, 2009
61 Reference: MRD/DoP/MC/141442 /2008 dated October 17, 2008
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Securities and Exchange Board of India
SECTION-4: Depositories Related
4.1 Activity schedule for depositories for T+2 rolling Settlement62
i. The activity schedule for T+2 Rolling Settlement is as under:
Sr. Day Time Description of activity
No.
1 T Trade Day
By 1.00 pm Completion of custodial confirmation of
trades to CC/CH. (There is no separate
extended time limit for late confirmations).
2 T+1
By 2.30 pm Completion of process and download
obligation files to brokers/ custodians by the
CC/CH.
By 11.00 am Pay-in of securities and funds.
3 T+2
By 1.30 pm Pay-out of securities and funds.
ii. All Depositories shall adhere to the aforementioned activity schedule to
implement T+2 rolling settlement. DPs shall adhere to the designated
activities within the prescribed time limits as under:
b. DPs shall accept instructions for pay-in of securities from clients in the
physical form atleast upto 4 p.m. and in electronic form atleast upto 6
p.m. on T+1.
c. DPs shall complete execution of pay-in instructions latest by 10:30 a.
m. on T+2.
d. Depositories shall download the processed pay-in files to the Exchange
/ Clearing House / Clearing Corporation latest by 11:00 a.m. on T+2.
e. Pay-out of securities by the Exchange / Clearing House / Clearing
Corporation to the Depositories shall be executed by 1:30 p.m. on T+2.
f. Pay-out of securities shall be completed by the Depositories by 2:00
p.m. on T+2.
iii. All instructions received by the DPs shall have an execution date, which
may be either a current date or a future date. Instructions shall be valid till
the pay-in deadline or till 'end of day' (EOD) of the execution date,
whichever is earlier. DPs shall ensure that the validity period of
instructions is brought to the notice of the client while accepting the
62Reference Circular DCC/FITTC/Cir-19/2003 dated March 4, 2003 and Circular
MRD/DoP/SE/Dep/Cir-18/2005 dated September 2, 2005
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Securities and Exchange Board of India
instructions. In case the client account does not have sufficient balance
before pay-in deadline or till EOD, such instructions shall fail.
4.2 Settlement of transactions in case of holidays63
Due to lack of uniformity of holidays and force majeure conditions which
necessitate sudden closure of one or more Stock Exchanges and banks in a
particular state, result in situations where multiple settlements have to be
completed by the Stock Exchanges on the working day immediately
following the day(s) of the closure of the banks. Accordingly the Stock
Exchanges/Depositories are advised to follow the guidelines and adhere
to the time line.
i. The Stock Exchanges shall clear and settle the trades on a sequential basis
i.e., the pay-in and the pay-out of the first settlement shall be completed
before the commencement of the pay-in and pay-out of the subsequent
settlement/s.
ii. The cash/securities pay out from the first settlement shall be made
available to the member for meeting his pay-in obligations for the
subsequent settlement/s.
iii. Further, in-order to meet his pay-in obligations for the subsequent
settlement, the member may need to move securities from one depository
to another. The Depositories shall, therefore, facilitate the inter-depository
transfers within one hour and before pay-in for the subsequent settlement
begins.
iv. The Stock Exchanges/Depositories shall follow a strict time schedule to
ensure that the settlements are completed on the same day.
v. The Clearing Corporation/Clearing House of the Stock Exchanges shall
execute Auto DO facility for all the settlements together, so as to make the
funds and the securities available with the member on the same day for all
the settlements, thereby enabling the availability of the funds/securities at
the client level by the end of the same day.
4.3 Deadline time for accepting non pay-in related instructions64
i. The depositories are advised that any overrun of the time specified for
'spot delivery contract' in the SCRA would result in the contract becoming
illegal under section 16 of the SCRA (unless it is put through the stock
exchange). The DP-BO agreement cannot add anything to or subtract
63 Reference Circular SEBI/MRD/Policy/AT/Cir- 19/2004 dated April 21, 2004
64 Reference: MRD/VSS/ARR/ 12255/2004 dated June 10, 2004
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Securities and Exchange Board of India
anything from this position. However, it should be the responsibility of
the DP to ensure that the client's contract is not rendered illegal on
account of delayed execution of the delivery instruction.
ii. Keeping the hardships to change all the existing DP-BO agreements to
enforce the above into consideration, it is advised that suitable bye laws
can be made under section 26(2)(e) and (d) of Depositories Act, 1996 for
imposing such obligation on the DPs. Therefore, it is advised to
amend/insert bye laws which should expressly provide that the DPs shall
execute the non pay-in related instructions on the same day or on the next
day of the instruction. Further, pending such amendment, suitable
instructions may be issued to DPs to adhere to such time limit.
iii. The above clause may be suitably incorporated in the DP-BO agreement
while opening new accounts.
4.4 Approval of amendments to Bye Laws / Rules of Stock Exchanges and
Depositories65
i. Depositories and exchanges shall submit the following information while
seeking SEBI approval for amendment to Bye Laws/ Rules/ Regulations
and amendments thereto:
a. The objective/purpose of amendments.
b. Whether the amendment is consequential to any directive/circulars/
guidelines from SEBI/ Government and the details thereof.
c. Whether such amendments necessitate any consequential amendments
to any other Bye Laws/ Rules/ Regulations.
d. The proceedings of the Governing Board or Governing Council, as the
case may be, wherein these proposed amendments were approved by
the Exchanges/ Depositories.
e. If documents other than Bye Laws/ Rules/ Regulations are sent for
approval, the justification and need for forwarding the same to SEBI,
indicating whether it forms a part of any Bye Law/ Rule/ Regulation.
ii. Further, all Exchanges shall ensure that requests for dispensation of the
requirement of pre-publication shall be accompanied with proper
justification and indicate how the public interest or interest of trade shall
be served by such dispensation of pre-publication.
65 Reference Circular LGL/Cir-2/2003 dated February 19, 2003
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Securities and Exchange Board of India
4.5 Preservation of Records66
i. Depositories and Depository Participants are required to preserve the
records and documents for a minimum period of 5 year.
ii. Depositories and DPs shall preserve respective original forms of
documents either in physical form or an electronic record, copies of which
have been taken by CBI, Police or any other enforcement agency during
the course of their investigation till the trial is completed.
4.6 Pledge of Shares through depository system67
i. Section 12 of the Depositories Act and Regulation 58 of the SEBI
(Depositories and Participants) Regulations, 1996 along with the relevant
Bye Laws of the Depositories clearly enumerate the manner of creating
pledge. It is felt that there is a need to communicate to the BOs that any
procedure followed other than as specified under the aforesaid provisions
of law shall not be treated as pledge.
ii. In order to clarify the same, the depositories are advised to issue a
communiqué to the DPs advising them to inform BOs about the procedure
for pledging of shares held in demat form as enumerated in the relevant
sections of the Depositories Act and SEBI (Depositories and Participants)
Regulations, 1996. Depositories may also advise DPs that an off-market
transfer of shares leads to change in ownership and cannot be treated as
pledge. Further, this issue may also be taken up in the investor awareness
programs wherein the manner of creation of pledge can be effectively
communicated to the BOs directly.
4.7 Foreign investments in infrastructure companies in securities markets68
i. Pursuant to Government of India Policy, foreign investments in
infrastructure companies in the securities markets, namely Stock
Exchanges, Depositories and Clearing Corporations shall be as under:
66Reference Circular SEBI/MRD/DEP/Cir-24/05 dated December 22, 2005, circular
SEBI/MRD/SE/Cir-16/2005 dated August 04, 2005 and circular MRD/DoP/DEP/Cir-20/2009
dated December 9, 2009
67 Reference: MRD/DoP/MAS – OW/16723/2010 dated August 17, 2010
68 Reference Circular MRD/DSA/SE/Dep/Cust/Cir-23/06 dated December 22, 2006
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Securities and Exchange Board of India
a. Foreign investment shall be allowed in such companies up to 49% with
a separate Foreign Direct Investment (FDI) cap of 26% and Foreign
Institutional Investment (FII) cap of 23%;
b. FDI shall be allowed with specific prior approval of FIPB;
c. FII shall be allowed only through purchases in the secondary market;
d. FII shall not seek and will not get representation on the Board of
Directors;
e. No foreign investor, including persons acting in concert, will hold
more than 5% of the equity in these companies.
ii. The aforesaid limits for foreign investment in respect of recognised Stock
Exchanges shall be subject to 5% shareholding limit as prescribed under
the Securities Contracts (Regulation) (Manner of Increasing and
Maintaining Public Shareholding in Recognised Stock Exchanges)
Regulations, 2006.
4.8 Designated e-mail ID for regulatory communication with SEBI69
Depositories shall create a designated e-mail id for regulatory
communication and inform it to SEBI. This e-mail id shall be exclusive and
shall not be person-centric.
4.9 Designated e-mail ID for redressal of investor complaints70
i. Depositories and registered DPs shall designate an exclusive e-mail ID for
the grievance redressal division/compliance officer exclusively for
registering investor complaints.
ii. The designated email ID and other relevant details shall be prominently
displayed on the websites and in the various
materials/pamphlets/advertisement campaigns initiated by the
Depositories and DPs for creating investor awareness.
4.10 Redressal of complaints against Stock Exchanges (SEs) and Depositories
through SEBI Complaints Redress System (SCORES).71
i. The complaints received by SEBI against SEs and Depositories shall be
electronically sent through SCORES. Depositories are advised to view the
pending complaints at http://scores.gov.in/admin and submit the Action
69 Reference Circular MIRSD/DPS- III/Cir-23/08 dated July 25, 2008
70 Reference Circular MRD/DoP/Dep/SE/Cir-22/06 dated December 18, 2006
71 Reference Circular CIR/MRD/ICC/16/2012 dated June 15, 2012
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Securities and Exchange Board of India
Taken Report (ATR) along with supporting documents electronically in
SCORES. Updation of action taken shall not be possible with physical
ATRs. Hence, submission of physical ATR shall not be accepted for
complaints lodged in SCORES.
ii. The SEs and Depositories shall do the following:
a. indicate a contact person in case of SCORES, who is an employee
heading the complaint services division/cell/department. Contact
detail (i.e. phone no., email id, postal address) of the said contact
person be made widely available for e.g. on the websites of
Depositories.
b. address/redress the complaints within a period of 15 days upon
receipt of complaint on SCORES. In case additional information is
required from the complainant, the same shall be sought within 7 days
of receipt on SCORES. In such case, the period of 15 days will be
counted upon the receipt of additional information.
c. maintain a monthly record of the complaints which are not
addressed/redressed within 15 days from the date of receipt of the
complaint/information, alongwith the reason for such pendency.
d. Upload/update the ATR on the SCORES. Failure to do so shall be
considered as non-redressal of the complaint and the complaint shall
be shown as pending.
4.11 Limitation period for filing an arbitration reference72
i. It is decided that the limitation period for filing an arbitration reference
shall be governed by the law of limitation, i.e., The Limitation Act, 1963.
The modified limitation period shall also be applicable to cover inter alia
the following cases:
a. where the limitation period (in terms of Limitation Act 1963) have not
yet elapsed and the parties have not filed for arbitration with the
depository,
OR
b. where the arbitration application was filed but was rejected solely on
the ground of delay in filing within the earlier limitation period; and
72 Reference Circular CIR/MRD/DP/4/2011 dated April 7, 2011
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Securities and Exchange Board of India
the limitation period (in terms of Limitation Act 1963) have not yet
elapsed.
4.12 Disclosure of investor complaints and arbitration details on Depository
website 73
Depositories shall disclose the details of complaints lodged by Beneficiary
Owners (BO‟s)/ investors against Depository Participants (DPs) in their
website. The aforesaid disclosure shall also include details pertaining to
arbitration and penal action against the DPs.
The format for the reports for the aforesaid disclosure consists of the
following reports:
i. Report 1A: Complaints received against DPs during 2009-10
ii. Report 1B: Redressal of Complaints received against DPS during 2008-09
iii. Report 1C: Redressal of Complaints received against DPs during 2009-10
iv. Report 2A: Details of Arbitration Proceedings (where Investor is a party)
during 2008-09:
v. Report 2B: Details of Arbitration Proceedings (where Investor is a party)
during 2009-10
vi. Report 3A: Penal Actions against DPs during 2008-09
vii. Report 3B: Penal Actions against DPs during 2009-10
viii. Report 4A: Redressal of Complaints lodged by investors against Listed
Companies during 2008 -09
ix. Report 4B: Redressal of Complaints lodged by investors against Listed
Companies during 2009 -10
73 Reference Circular SEBI/MRD/ OIAE/ Dep/ Cir- 4/2010 dated January 29, 2010
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 1A: Complaints received against Depository Participants (DPs)# during 2009-10: Updated on mmm dd yyyy (to
be updated weekly) (In excel sheet)
Sl. Details of Complaint Status of Complaint
No. Date of Name of Type of SEBI Ref. Name of Status** Status Date of Name of Date of
Receipt Complainant Complaint* No. (if DP Date## Filing Arbitrator(s) Arbitration
applicable Arbitration Award
1
2
3
N
# including against its authorized persons, employees, etc.
## Status date is the date of resolution/reference to arbitration/finding it non-actionable. If under process, it is the date of
updation of this sheet.
*/** As per Table 1
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 1B: Redressal of Complaints received against Depository Participants (DPs) during 2008-09: Updated on mmm
dd yyyy (to be updated every quarter) (In excel sheet)
Sl. Nam Status of No. of No. of Of the Complaints received during 2008-09
No e of DP BOs Compl No. of Complaints
. the (active/ accounts aints Resolved Non Arbitr Pending No. of Decide Decided Pending
DP inactive/ at the receive through action ation for Arbitrat d by by for
in process beginnin d the able** Advis redressal ion the Arbitrat Redressal
of g of the against Depositor ed with filed by Arbitr ors in with
terminatio year the DP y Depositor BOs ators favour of Arbitrator
n * y the BOs s
/withdraw
al)
1
2
3
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
N
Total
*including against its authorized persons, employees, etc.
**Non actionable means the complaint that are incomplete / outside the scope of Depository
(Arrange the DPs in descending number of complaints filed against them during the period)
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 1C: Redressal of Complaints received against Depository Participants (DPs) during 2009-10: Updated on mmm dd yyyy
(to be updated every quarter) (In excel sheet)
Sl. Nam Status of No. of No. of Of the Complaints received during 2008-09
No e of DP BOs Compla No. of Complaints
. the (active/ account ints Resolved Non Arbitr Pending No. of Decide Decided Pending
DP inactive/ in s at the receive through action ation for Arbitrat d by by for
process of beginni d the able** Advis redressal ion the Arbitrat Redressal
termination ng of against Depositor ed with filed by Arbitr ors in with
/withdraw the year the DP y Depositor BOs ators favour of Arbitrator
al) * y the BOs s
1
2
3
N
*including against authorized persons, employees, etc.
- 49 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
**Non actionable means the complaint that are incomplete / outside the scope of Depository
(Arrange the DPs in descending number of complaints filed against them during the period)
- 50 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 2A: Details of Arbitration Proceedings (where BO is a party) during 2008-09: Updated on mmm dd yyyy (to be updated
every quarter) (In excel sheet)
Sl. Name of No. of No. of Awards in No. of No. of No. of cases pending for redressal at the end
No. Arbitrato Award favor of BOs Awards Awards of period
r s appealed Implemente
Passed d
Filed by Filed by Pending For more For more than
DP BO than 6 3 months, but
months less than 6
months
1
2
3
- 51 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
N
Tota
l
(In case of panel of arbitrators, the cases / awards would appear against every member of the panel)
(Arrange the arbitrators in descending number of awards passed by them during the period)
Report 2B: Details of Arbitration Proceedings (where BO is a party) during 2009-10: Updated on mmm dd yyyy (to be updated
every quarter) (In excel sheet)
Sl. Name of No. of No. of No. of No. of No. of cases pending for redressal at the end of
No. Arbitrator Awards Awards in Awards Awards period
Passed favor of BOs appealed Implemented
Filed Filed Pending For more than For more than 3
by by 6 months months, but less
DP BO than 6 months
1
2
3
- 52 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
N
Total
(In case of panel of arbitrators, the cases / awards would appear against every member of the panel)
(Arrange the arbitrators in descending number of awards passed by them during the period)
- 53 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 3A: Penal Actions against Depository Participants (DPs) during 2008-09: Updated on mmm dd yyyy (to be updated every
quarter) (in excel sheet)
Sl. Name Registration No. of Action against DP, its authorized person and employees together
No. of DP No. Complaints No. of Penal Orders issued Monetary Penalties No. of Arbitration
received levied (Rs. lakh) Awards issued
For complaints For others For For against DP
complaints others
1
2
3
N
- 54 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 3B: Penal Actions against Depository Participants (DPs) during 2009-10: Updated on mmm dd yyyy (to be updated every
quarter) (in excel sheet)
Sl. Name Registration No. of Action against DP, its authorized person and employees together
No. of DP No. Complaints No. of Penal Orders issued Monetary Penalties No. of Arbitration
received levied (Rs. lakh) Awards issued
For complaints For others For For against DP
complaints others
1
2
3
N
- 55 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Report 4A: Redressal of Complaints lodged by investors against Listed Companies during 2008 -09: Updated on mmm dd yyyy
(to be updated every quarter) (In excel format)
Sl. No. Name of the Company No. of Complaints
Received Redressed through Non-Actionable* Pending for Redressal with Depository
Depository
1
2
3
- 56 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
N
Total
*Non actionable means the complaint that are incomplete / outside the scope of Depository
(Arrange the companies in descending number of complaints filed against them during the period)
Report 4B: Redressal of Complaints lodged by investors against Listed Companies during 2009 -10: Updated on mmm dd yyyy
(to be updated every quarter) (In excel format)
Sl. No. Name of the Company No. of Complaints
Received Redressed through Non-Actionable* Pending for Redressal with Depository
Depository
1
2
3
- 57 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
N
Total
*Non actionable means the complaints that are incomplete / outside the scope of Depository
(Arrange the companies in descending number of complaints filed against them during the period)
- 58 -
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Table 1 A
Type Details
Type I Account Opening Related
I a Denial in opening an account
I b Account opened in another name than as requested
I c Non receipt of Account Opening Kit
I d Delay in activation/ opening of account
I e Non Receipt of copy of DP Client Agreement/Schedule A of
Charges
Type II Demat/Remat Related
II a Delay in Dematerialisation request processing
II b Delay in Rematerialisation request processing
II c Delay in/ Non-Receipt of Original certificate after demat
rejection
II d Non Acceptance of demat/remat request
Type III Transaction Statement Related
III a Delay in/ Non-Receipt of Statements from DP
III b Discrepancy in Transaction statement
Type IV Improper Service Related
IV a Insistence on Power of Attorney in its favour
IV b Deactivation/ Freezing/ Suspension related
IV c Defreezing related
IV d Transmission Related
IV e Pledge Related
IV f SMS Related
IV g Non-updation of changes in account (address/
signatories/bank details/ PAN/ Nomination etc.)
Type V Charges Related
V a Wrong/ Excess Charges
V b Charges paid but not credited
V c Charges for Opening/closure of Account
Type VI Delivery Instruction Related (DIS )
VI a Non acceptance of DIS for transfer
VI b Delay in/ non Execution of DIS
59
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
VI c Delay in Issuance / Reissuance of DIS Booklet
Type VII Closure
VII a Non closure/ delay in closure of account
VII b Closure of a/c without intimation by DP
Type VIII Manipulation/ Unauthorised Action
VIII a Unauthorised Transaction in account
VIII b Manipulation
VIII c Unauthorised changes in account (address/ signatories/bank
details/PAN etc.)
Type IX Company/ RTA related
IX a Action – Cash
IX b Action – Non–Cash
IX c Initial Public Offer/ Follow-on Public Offer Related
Type X Others
** Status
Type Description
I Non actionable
I a Complaint incomplete
I b Outside the scope of Depository
I c Pertains to non-responding company.
II Resolved
III Under Process
IV Referred to Arbitration
V Forwarded to Company/RTA for appropriate action.
60
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
4.13 Disclosure of regulatory orders and arbitration awards on Depository
website 74
Depositories shall post all their regulatory orders and arbitration awards
issued since April 1, 2007. Further, all regulatory orders and arbitration
awards as and when issued shall be posted on their website immediately.
4.14 Establishment of connectivity by Clearing House / Clearing Corporation
(CH/CC) with the Depository – Clarification75
i. On examination of the provisions of Regulations 19(a) and 31 of the SEBI
(Depositories and Participants) Regulations, 1996, it is advised that
registration of a CC/CH of a stock exchange as a DP with SEBI is not
mandatory and a pre-requisite for it to obtain connectivity with the
depositories. However, if the CC/CH of a stock exchange desires to
function as any other "Depository Participant", i.e. to open BO accounts
for investors or clearing member account, registration as DP with SEBI is
mandatory.
ii. In view of the above, Depositories are advised to provide continuous
electronic means of communication / connectivity to the CH/CC of the
Exchanges without insisting for a mandatory registration as DP with SEBI
with a condition that such entities would not be permitted to open BO
accounts for investors or clearing member account.
4.15 Computing and monitoring of the Aggregate Value of Portfolio of
Securities (AVPS) of the BOs held in dematerialised form by Stock Broker
DPs
i. For the purpose of computing the AVPS of the beneficial owners held in
dematerialised form under Regulation 19(a)(viii) of SEBI (Depositories
and Participant) Regulations, 1996, the securities held by bank and
financial institutions as well as promoters holdings of a company held in
dematerialised form, may be excluded76.
ii. In view of the potential risk to the system and also to maintain the
74 Reference Circular SEBI/MRD/ DP/ 19/2010 dated June 10, 2010
75 Reference: MRD/DoP/ Dep/82334 /2006 dated December 14, 2006
76 Reference: SMDRP/RKD /NSDL/2494 /98 dated November 18, 1998, SMDRP/CDSL / 18300
/2000 dated November 16, 2000
61
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
integrity of the market, the depositories are advised to develop an
appropriate systemic alert in the depository system, so as to enable the
system to generate and convey automatic alerts to those SBDPs that reach
a pre-determined level of exposure. These alerts would serve as
forewarnings to the SBDPs to the fact that they are approaching their
respective maximum exposure limits. [Note: For this purpose, the
depositories may monitor the value of securities with its SBDPs on an
"end of the day" basis.]77
4.16 Rajiv Gandhi Equity Savings Scheme, 2012 (RGESS)78
i. Vide notification 51/2012 dated November 23, 2012, Department of
Revenue, Ministry of Finance (MoF) has notified the Rajiv Gandhi Equity
Savings Scheme (RGESS), 2012. The notification is available on the website
of Income Tax Department under section “Notifications”.
ii. With regard to implementation of the MoF notification, the following is
clarified:
a. For RGESS eligible close-ended Mutual Funds schemes, advice given
by AMCs to the depository for extinguishment of units of close ended
schemes upon maturity of the scheme shall be considered as settled
through depository mechanism and therefore RGESS compliant.
b. AMCs shall disclose that the concerned RGESS eligible Exchange
Traded Funds and Mutual Fund schemes is in compliance with the
provisions of RGESS guidelines notified by Ministry of Finance vide
notification no. 51/2012 F. No. 142/35/2012-TPL dated November 23,
2012, in Scheme Information Document (SID), in case of new fund
offer, or by way of addendum, in case of existing RGESS eligible
Exchange Traded Funds and Mutual Fund schemes.
c. Section 6(c) of the notification states that the eligible securities brought
into the demat account will automatically be subject to lock-in during
the first year, unless the new investor specifies otherwise and for such
specifications, the new retail investors shall submit a declaration in
Form B indicating that such securities are not to be included within the
above limit of investment. It is clarified that such declaration shall be
77 Reference: MRD/DRK/SU/16034/2003 dated August 22, 2003
78 Reference Circular CIR/MRD/DP/32/201 dated December 06, 2012
62
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
submitted by an investor to its Depository Participant within a period
of one month from the date of transaction.
d. For transactions undertaken by investors through their RGESS
designated demat account, Depositories may seek necessary
transactional details from stock exchanges viz. Actual Trade value,
Trading date, Settlement number, etc, for the purpose of enforcing
lock-in and for generating reports mandated vide MoF notification on
RGESS. On receipt of such request from depositories, stock exchanges
shall provide the details to depositories on an immediate basis. It shall
also be ensured that a uniform file structure is used by stock exchanges
and depositories for such intimation of transaction details.
e. With regard to point 3(ix) (a) & (b) of RGESS notification, depositories
may seek confirmation, as applicable, from stock exchanges.
f. With regard to the securities held in the RGESS designated account,
treatment of the corporate actions shall be as given at Annexure A.
iii. Stock exchanges shall furnish list of RGESS eligible stocks / ETFs / MF
schemes on their website. Further, the list shall also be forwarded to the
depositories at monthly intervals and whenever there is any change in the
said list. For this purpose, Mutual Funds / AMCs shall communicate list
of RGESS eligible MF schemes / ETFs to the stock exchanges.
63
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Annexure A
Treatment of corporate actions
(i) Involuntary corporate actions: In case of corporate actions where investors has
no choice in the matter, for example: demerger of companies, etc, the compliance
status of RGESS demat account shall not change.
(ii) Voluntary corporate actions: In case of corporate actions where investors has
the option to exercise his choice and thereby result in debit of securities, for
example: buy-back, etc, the same shall be considered as a sale transaction for the
purpose of the scheme.
Consolidated list of ‘corporate actions’
Sr. Corporate Action Classification (Involuntary or
No. Voluntary)
1 Amalgamation Involuntary
2 Scheme of Arrangement Involuntary
3 Reduction of Capital Involuntary
4 Bonus issue Involuntary
5 Buy Back of Shares Voluntary (Involuntary in case
of court intervention)
6 Stock Split Involuntary
7 Consolidation of Shares Involuntary
8 Conversion of Partly Paid up Involuntary
9 Dividend [Final/ Interim/ Special] Involuntary
10 Exchange of Share Certificate Involuntary
[Name change]
11 Rights Issue Voluntary
12 Conversion (compulsory)* Involuntary
13 Conversion (optionally)* Involuntary
14 Redemption Involuntary (voluntary, if there
is option to continue with
revised terms)
15 Dividend on Mutual Fund Involuntary
16 Redemption of Mutual Fund Involuntary on maturity
(voluntary, if there is option to
shift between different
scheme(s) or on account of exit
64
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
option due to change in
fundamental attributes of
scheme)
* Considering any conversion into equities (e.g.: Conversion of warrants into
equities)
65
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Annexure B – Illustration of lock-in period in RGESS
I. RGESS lock-in period if investments are brought in at once
66
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Annexure B – Illustration of lock-in period in RGESS
I. RGESS lock-in period if investments are brought are in installment
Period of Flexible lock-in
Period of Fixed lock-in
Fixed lock-in One year of Flexible Second year of
ends lock-in ends Flexible lock-in ends
March 11, 2013
Third set of
Rs. 10,000;
Securities 1 year
RGESS portfolio may
January 15, 2013
change during this period
Second set
of Securities
Rs. 30,000; 1 year 1 months
24days
November 23, 2012
First set of
Securities
Rs. 10,000; 1 year 3 months 16 days
March 10, March 10, March 10,
2014 2015 2016
Applicable finaaanacaiaa l year for
compliance will be 2014-15
ApApplpicliacbalbel efi nfiannacnicaila fl oyre ar for
cocmomplpialinacnec ew willi lbl eb e2 021051-51-61 6
67
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
4.17 Principles of Financial Market Infrastructures (PFMIs)79
Background
i. To promote and sustain an efficient and robust global financial
infrastructure, the Committee on Payments and Settlement Systems
(CPSS) and the International Organization of Securities Commissions
(IOSCO) published the Principles for financial market infrastructures1
(PFMIs) on April 2012. They replace the three existing sets of international
standards set out in the Core Principles for Systemically Important
Payment Systems (CPSIPS); the Recommendations for Securities
Settlement Systems (RSSS); and the Recommendations for Central
Counterparties (RCCP). CPSS and IOSCO have strengthened and
harmonised these three sets of standards by raising minimum
requirements, providing more detailed guidance and broadening the
scope of the standards to cover new risk-management areas and new
types of FMIs.
ii. The PFMIs comprise of 24 principles (Annex 1) for Financial Market
Infrastructure to provide for effective regulation, supervision and
oversight of FMIs. They are designed to ensure that the infrastructure
supporting global financial markets is robust and well placed to withstand
financial shocks.
iii. Full, timely and consistent implementation of the PFMIs is fundamental to
ensuring the safety, soundness and efficiency of key FMIs and for
supporting the resilience of the global financial system. In addition, the
PFMIs play an important part in the G20's mandate that all standardized
over-the-counter (OTC) derivatives should be centrally cleared. Global
central clearing requirements reinforce the importance of strong
safeguards and consistent oversight of derivatives CCPs in particular.
Financial Market Infrastructure (FMI)
iv. The Principles apply to systematically important financial market
infrastructures entities such as Central Counterparty (CCP), Central
Securities Depository (CSD)/ Securities Settlement System (SSS), Payment
and Settlement systems, and Trade Repository (TR) which are responsible
79 Reference Circular SEBI/MRD/DRMNP/26/2013 dated September 04, 2013
68
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
for providing clearing, settlement and recording of monetary and other
financial transactions. The principles are international standards set forth
to –
a. Enhance safety and efficiency in payment, clearing, settlement, and
recording arrangements,
b. Reduce systemic risk.
c. Foster transparency and financial stability and
d. Promote protection of participants and investors.
v. Financial Market Infrastructure (FMI) are critically important institutions
responsible for providing clearing, settlement and recording of monetary
and other financial transactions. The different categories of FMIs, as
identified under PFMIs, are listed below -
Payment Systems (PSS)
A payment system is a set of instruments, procedures, and rules for the
transfer of funds between or among participants. The system includes the
participants and the entity operating the arrangement. Payment systems
are typically based on an agreement between or among participants and
the operator of the arrangement, and the transfer of funds is effected using
an agreed-upon operational infrastructure.
Central Securities Depositories (CSD)
Central securities depository provides securities accounts, central
safekeeping services, and asset services, which may include the
administration of corporate actions and redemptions, and plays an
important role in helping to ensure the integrity of securities issues (that
is, ensure that securities are not accidentally or fraudulently created or
destroyed or their details changed). A CSD can hold securities either in
physical form (but immobilised) or in dematerialised form (that is, they
exist only as electronic records). A CSD may maintain the definitive
record of legal ownership for a security; in some cases, however, a
separate securities registrar will serve this notary function.
Securities Settlement Systems (SSS)
A securities settlement system enables securities to be transferred and
settled by book entry according to a set of predetermined multilateral
rules. Such systems allow transfers of securities either free of payment or
against payment. When transfer is against payment, many systems
69
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
provide delivery versus payment (DvP), where delivery of the security
occurs if and only if payment occurs. An SSS may be organised to provide
additional securities clearing and settlement functions, such as the
confirmation of trade and settlement instructions.
Central Counterparties (CCP)
A central counterparty interposes itself between counterparties to
contracts traded in one or more financial markets, becoming the buyer to
every seller and the seller to every buyer and thereby ensuring the
performance of open contracts. A CCP becomes counterparty to trades
with market participants through novation, an open-offer system, or
through an analogous legally binding arrangement. CCPs have the
potential to significantly reduce risks to participants through the
multilateral netting of trades and by imposing moreeffective risk controls
on all participants. For example, CCPs typically require participants to
provide collateral (in the form of initial margin and other financial
resources) to cover current and potential future exposures. CCPs may also
mutualise certain risks through devices such as default funds. As a result
of their potential to reduce risks to participants, CCPs also can reduce
systemic risk in the markets they serve.
Trade Repositories (TR)
A trade repository is an entity that maintains a centralised electronic
record (database) of transaction data. TRs have emerged as a new type of
FMI and have recently grown in importance, particularly in the OTC
derivatives market. By centralising the collection, storage, and
dissemination of data, a well designed TR that operates with effective risk
controls can serve an important role in enhancing the transparency of
transaction information to relevant authorities and the public, promoting
financial stability, and supporting the detection and prevention of market
abuse. An important function of a TR is to provide information that
supports risk reduction, operational efficiency and effectiveness, and cost
savings for both individual entities and the market as a whole. Such
entities may include the principals to a trade, their agents, CCPs, and
other service providers offering complementary services, including central
settlement of payment obligations, electronic novation and affirmation,
portfolio compression and reconciliation, and collateral.
Adoption of Principles of Financial Market Infrastructures
70
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Securities and Exchange Board of India
vi. All CPSS and IOSCO members are required to strive to adopt the PFMIs
and implement them in their respective jurisdictions.
vii. SEBI as a member of IOSCO is committed to the adoption and
implementation of the new CPSS-IOSCO standards of PFMIs in its
regulatory functions of oversight, supervision and governance of the key
financial market infrastructures under its purview.
viii. Depositories and Clearing Corporations regulated by SEBI are FMIs in
terms of the criteria described above. These systemically important
financial infrastructures provide essential facilities and perform
systemically critical functions in the market and shall hence be required to
comply with the principles of financial market infrastructures specified by
CPSS-IOSCO as applicable to them. The list of SEBI regulated FMIs is
provided in Annexure 2.
ix. All FMIs in the securities market shall be monitored and assessed against
the PFMIs on a periodic basis.
71
¼ããÀ¦ããè¾ã ¹ãÆãä¦ã¼ãîãä¦ã ‚ããõÀ ãäÌããä¶ã½ã¾ã ºããñ¡Ã
Securities and Exchange Board of India
Annexure 1
Principles for financial market infrastructures
General Organisation
Principle 1: Legal basis
An FMI should have a well-founded, clear, transparent, and enforceable
legal basis for each material aspect of its activities in all relevant
jurisdictions.
Principle 2: Governance
An FMI should have governance arrangements that are clear and
transparent, promote the safety and efficiency of the FMI, and support the
stability of the broader financial system, other relevant public interest
considerations, and the objectives of relevant stakeholders.
Principle 3: Framework for the comprehensive management of risks
An FMI should have a sound risk-management framework for
comprehensively managing legal, credit, liquidity, operational, and other
risks. Credit and liquidity risk management.
Principle 4: Credit risk
An FMI should effectively measure, monitor, and manage its credit
exposures to participants and those arising from its payment, clearing,
and settlement processes. An FMI should maintain sufficient financial
resources to cover its credit exposure to each participant fully with a high
degree of confidence. In addition, a CCP that is involved in activities with
a more-complex risk profile or that is systemically important in multiple
jurisdictions should maintain additional financial resources sufficient to
cover a wide range of potential stress scenarios that should include, but
not be limited to, the default of the two participants and their affiliates
that would potentially cause the largest aggregate credit exposure to the
CCP in extreme but plausible market conditions. All other CCPs should
maintain additional financial resources sufficient to cover a wide range of
potential stress scenarios that should include, but not be limited to, the
default of the participant and its affiliates that would potentially cause the
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Securities and Exchange Board of India
largest aggregate credit exposure to the CCP in extreme but plausible
market conditions.
Principle 5: Collateral
An FMI that requires collateral to manage its or its participants‟ credit
exposure should accept collateral with low credit, liquidity, and market
risks. An FMI should also set and enforce appropriately conservative
haircuts and concentration limits.
Principle 6: Margin
A CCP should cover its credit exposures to its participants for all products
through an effective margin system that is risk-based and regularly
reviewed.
Principle 7: Liquidity risk
An FMI should effectively measure, monitor, and manage its liquidity
risk. An FMI should maintain sufficient liquid resources in all relevant
currencies to effect same- day and, where appropriate, intraday and
multiday settlement of payment obligations with a high degree of
confidence under a wide range of potential stress scenarios that should
include, but not be limited to, the default of the participant and its
affiliates that would generate the largest aggregate liquidity obligation for
the FMI in extreme but plausible market conditions.
Settlement
Principle 8: Settlement finality
An FMI should provide clear and certain final settlement, at a minimum
by the end of the value date. Where necessary or preferable, an FMI
should provide final settlement intraday or in real time.
Principle 9: Money settlements
An FMI should conduct its money settlements in central bank money
where practical and available. If central bank money is not used, an FMI
should minimise and strictly control the credit and liquidity risk arising
from the use of commercial bank money.
73
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Securities and Exchange Board of India
Principle 10: Physical deliveries
An FMI should clearly state its obligations with respect to the delivery of
physical instruments or commodities and should identify, monitor, and
manage the risks associated with such physical deliveries.
Central securities depositories and exchange-of-value settlement
systems
Principle 11: Central securities depositories
A CSD should have appropriate rules and procedures to help ensure the
integrity of securities issues and minimise and manage the risks
associated with the safekeeping and transfer of securities. A CSD should
maintain securities in an immobilised or dematerialised form for their
transfer by book entry.
Principle 12: Exchange-of-value settlement systems
If an FMI settles transactions that involve the settlement of two linked
obligations (for example, securities or foreign exchange transactions), it
should eliminate principal risk by conditioning the final settlement of one
obligation upon the final settlement of the other.
Default management
Principle 13: Participant-default rules and procedures
An FMI should have effective and clearly defined rules and procedures to
manage a participant default. These rules and procedures should be
designed to ensure that the FMI can take timely action to contain losses
and liquidity pressures and continue to meet its obligations.
Principle 14: Segregation and portability
A CCP should have rules and procedures that enable the segregation and
portability of positions of a participant‟s customers and the collateral
provided to the CCP with respect to those positions.
74
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Securities and Exchange Board of India
General business and operational risk management
Principle 15: General business risk
An FMI should identify, monitor, and manage its general business risk
and hold sufficient liquid net assets funded by equity to cover potential
general business losses so that it can continue operations and services as a
going concern if those losses materialise. Further, liquid net assets should
at all times be sufficient to ensure a recovery or orderly wind-down of
critical operations and services.
Principle 16: Custody and investment risks
An FMI should safeguard its own and its participants‟ assets and
minimise the risk of loss on and delay in access to these assets. An FMI‟s
investments should be in instruments with minimal credit, market, and
liquidity risks.
Principle 17: Operational risk
An FMI should identify the plausible sources of operational risk, both
internal and external, and mitigate their impact through the use of
appropriate systems, policies, procedures, and controls. Systems should
be designed to ensure a high degree of security and operational reliability
and should have adequate, scalable capacity. Business continuity
management should aim for timely recovery of operations and fulfillment
of the FMI‟s obligations, including in the event of a wide-scale or major
disruption.
Access
Principle 18: Access and participation requirements
An FMI should have objective, risk-based, and publicly disclosed criteria
for participation, which permit fair and open access.
Principle 19: Tiered participation arrangements
An FMI should identify, monitor, and manage the material risks to the
FMI arising from tiered participation arrangements.
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Securities and Exchange Board of India
Principle 20: FMI links
An FMI that establishes a link with one or more FMIs should identify,
monitor, and manage link-related risks.
Efficiency
Principle 21: Efficiency and effectiveness
An FMI should be efficient and effective in meeting the requirements of its
participants and the markets it serves.
Principle 22: Communication procedures and standards
An FMI should use, or at a minimum accommodate, relevant
internationally accepted communication procedures and standards in
order to facilitate efficient payment, clearing, settlement, and recording.
Transparency
Principle 23: Disclosure of rules, key procedures, and market data
An FMI should have clear and comprehensive rules and procedures and
should provide sufficient information to enable participants to have an
accurate understanding of the risks, fees, and other material costs they
incur by participating in the FMI. All relevant rules and key procedures
should be publicly disclosed.
Principle 24: Disclosure of market data by trade repositories
A TR should provide timely and accurate data to relevant authorities and
the public in line with their respective needs.
76
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Securities and Exchange Board of India
Annexure 2
1. Clearing Corporations
a. Indian Clearing Corporation Ltd. (ICCL)
b. MCX-SX Clearing Corporation Ltd. (MCX-SXCCL)
c. National Securities Clearing Corporation Ltd. (NSCCL)
2. Depositories
a. Central Depository Services Ltd. (CDSL)
b. National Securities Depository Ltd (NSDL)
4.18 (Information Technology) IT Governance For Depositories80
i. SEBI constituted the Depository System Review Committee (DSRC) to
undertake a comprehensive review of the Indian depository system. Based
on the recommendations of DSRC, following guidelines are issued to
strengthen the information Technology (IT) governance framework of
depositories.
ii. Depositories shall formulate an IT strategy committee at the Board level
of depository to provide insight and advice to the Board in various areas
that may include:
a. Developments in IT from a business perspective.
b. The alignment of IT with the business direction.
c. The availability of IT resources to meet strategic objectives.
d. Competitive aspects of IT Investments.
e. Alignment of the IT architecture to the organization needs and its
approval.
f. Setting priorities and milestones.
iii. Depositories shall formulate an executive level IT Steering Committee to
assist the IT Strategy Committee in Implementation of IT strategy. The IT
steering committee shall comprise of representatives from IT, Human
Resources (HR), Legal and various business functions as felt appropriate.
80 Reference: MRD/DMS/03/2014 dated January 21, 2014
77
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Securities and Exchange Board of India
iv. The Depositories shall formulate an IT strategy document and an
Information Security policy which should be approved by the Board and
reviewed annually.
v. The Depositories shall create an Office of Information Security and
designate a senior official as Chief Information Security Officer (CISO)
whose work would be to assess, identify and reduce information
technology (IT) risks, respond to incidents, establish appropriate
standards and controls, and direct the establishment and implementation
of policies and procedures.
vi. SEBI has laid down Guidelines for Business Continuity Plan (BCP) and
Disaster Recovery (DR) for stock exchange and depositories vide circular
CIR/MRD/DMS/12/2012 dated April 13, 2012 and
CIR/MRD/DMS//17/2012 dated June 22, 2012. In Addition to the
requirements of the aforementioned circulars, depositories shall designate
a senior official as the head of BCP function.
4.19 Guidelines for inspection of Depository Participants (DPs) by
Depositories81
i. Depository System Review Committee (DSRC) was constituted by SEBI to
undertake a comprehensive review of the depository system of Indian
Securities market.
ii. As a first measure, DSRC has reviewed framework adopted by the
depositories with regard to the inspection of depository participants
(DPs). Considering the recommendations of the committee, it has been
decided that depositories shall ensure the following while inspecting their
DPs.
Inspection Areas and Sample Size
iii. For conducting inspection of DPs, depositories shall inspect the areas as
mentioned in Annexure - I. During inspection, depositories shall cover
implementation of circulars / guidelines issued by SEBI and guidelines /
operating instructions / directions by depositories in respect of these
areas. In addition, Depositories may include such other areas as felt
appropriate.
81 Reference Circular SEBI/MRD/DMS/05/2014 dated February 07, 2014
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Securities and Exchange Board of India
iv. For the purpose of determining the size of sample, depositories shall be
guided by 'Adaptive Sample Size determination methodology' as
mentioned at Annexure - II.
Categorization / Risk Rating of DPs
v. For the purpose of computing total risk score of DPs, depositories shall be
guided by “DP Rating Model / Categorization” as mentioned at
Annexure – III.
vi. Depositories should periodically undertake risk - impact analysis for each
of the inspection areas, assign appropriate risk weightage, calculate risk
scores for each DPs in the lines mentioned below.
a. Risk Weightage: Depositories shall assign risk weights for each of
inspection areas after taking into consideration following factors:
1. Operational risks in each of the inspection areas.
2. Category of DPs (such as stock broker DPs, bank DP, etc)
3. Size of Operation
4. Repetitive violations
5. IT Security and BCP
6. Complaints received and redressed
b. Quantitative Score Calculation: Depositories shall arrive at a
Quantitative Risk Score for each inspection area by multiplying
percentage of non-compliance to the sample size with the
corresponding assigned risk weight.
c. Qualitative Score Calculation: Depositories shall arrive at a Qualitative
Risk Score for each qualitative area by multiplying the score assigned
by inspection team to DP with corresponding assigned risk weight.
d. Total DP Risk Score shall be the summation of quantitative and
qualitative scores assigned to the DP.
e. Depositories shall suitably normalize the scales of the qualitative and
quantitative scores in arriving at the Total DP risk score.
79
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Securities and Exchange Board of India
vii. Depositories shall categorize their DPs as 'High Risk', 'Medium to High
Risk', 'Medium Risk', and 'Low Risk' DPs based on the percentile of risk
score.
DP Risk Rating / Percentile of Risk Score
Categorization
High ≥ 80
Medium-High 46-79
Medium 21-45
Low ≤ 20
viii. After arriving at the risk rating / categorization as mentioned above, for
subsequent inspections, depositories shall use the DP risk rating/
categorization to decide on the frequency of inspection of DPs
ix. Apart from the above, depositories may undertake specific purpose
inspections for DPs which score high in the specific inspection areas as
mentioned at Annexure - I.
x. Depositories shall jointly inspect DPs which are registered with both
depositories to have better control over DPs, avoid duplicity of
manpower, time and cost and also to reduce the possibility of regulatory
arbitrage, if any. Depositories shall share the risk rating / categorization
of common DPs with each other. For the purpose of determining sample
size and frequency of the joint inspection of such common DPs, the higher
risk categorization assigned by any of the Depository shall prevail.
Annexure –I
List of Inspection Areas
1. Depositories shall inspect the areas mentioned at para 2 below during
inspection of DPs with regards to any
1.1. Circulars / Guidelines issued by SEBI on the areas mentioned below.
1.2. Guidelines / Operating Instructions / Directions from depositories on
the areas mentioned below.
80
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Securities and Exchange Board of India
2. In case there are built in system checks at the depository that ensure
compliance of any of the inspection areas / sub –areas with regard to point
1.1 and 1.2 above, the depository may decide on the including the same
during the inspection of DPs
Inspection Areas
A. Account Opening / KYC Documents
A.1. Account Opening forms
A.2. KYC Documents
A.2.1. PAN Verification
A.2.2. In-person verification
A.2.3. Forwarding of Documents to KYC Registration Agency (KRA)
A.3. Proof of Identity (POI)
A.4. Proof of Address
A.5. Correspondence Address
A.6. Authorized Signatories
A.7. Completeness / Validation of data entered into DPM with data
provided in the Account Opening forms
A.8. Minor BO / Joint / HUF accounts
A.9. Account Activation
A.10. PMS Accounts
A.11. Nomination
A.12. Any other area as may be specified by the depository
B. Basic Service Demat Account (BSDA)
B.1. Procedures and Checks pertaining to BSDA
B.2. Any other area as may be specified by the depository
C. Client Data Modification (CDM)
C.1. Procedure for CDM
C.2. Any other area as may be specified by the depository
81
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Securities and Exchange Board of India
D. Demat / Remat / Conversion /Reconversion request
D.1. Procedure for receiving/processing requests pertaining to Demat /
Remat / Conversion /Reconversion request
D.2. Procedure for forwarding requests pertaining to Demat / Remat /
Conversion /Reconversion request to RTA / issuer
D.3. Arrangement for Safekeeping of Security / Share Certificates
D.4. Tracking of demat requests
D.5. Rejection of above requests attributable to DPs
D.6. Checks pertaining to processing of Demat / Remat / Conversion /
Reconversion request
D.7. Any other area as may be specified by the depository
E. Delivery Instruction Slip (DIS)
E.1. Issuance of DIS
E.2. Inventory Control of DIS
E.3. First Instruction Slip Booklet
E.4. Requisition Slip
E.5. Procedure for Loose DIS
E.6. Depository specific areas
E.7. Verification of DIS
E.8. Procedure for accepting DIS
E.9. Time Stamping and related Areas
E.10. Accepting DIS by Fax
E.11. Accepting DIS in form of Annexure
E.12. Completeness of DIS
E.13. Accepting DIS in electronic form
E.14. Procedure for Verification of DIS
E.15. Signature Verification
E.16. Corrections / Cancellations to DIS
E.17. Blocking of used / executed / lost / misplaced / Stolen DIS
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Securities and Exchange Board of India
E.18. Procedure for processing of DIS
E.19. Any other area as may be specified by the depository
F. Transaction
F.1. Checks pertaining to setting up / processing of transactions
F.2. Future dated transactions
F.3. Transfer of all ISINs of BO account having 5 or more ISINs
F.4. Any other area as may be specified by the depository
G. Transaction Statement (TS)
G.1. Validation of TS
G.2. Maintenance of records of TS
G.3. Issuance of TS to BOs
G.4. Any other area as may be specified by the depository
H. Compliance under Prevention of Money Laundering Act, 2002 (PMLA)
H.1. Compliance with PMLA Act, 2002 and SEBI Guidelines on areas such
as Customer due diligence, suspicious transaction monitoring ,
reporting and record keeping
H.2. Appointment of Principal officer as required under PMLA Act,2002
H.3. Mechanism to deal with alerts provided by Depository
H.4. Suspicious Transactions reports to FIU
H.5. Any other area as may be specified by the depository
I. Maintenance of record and documents
I.1. Information regarding place(s) of record keeping
I.2. Outsourcing of record keeping activities
I.3. Any other area as may be specified by the depository
J. Service Centre Opening and closing/ modification of service centers
J.1. Procedure for Opening /Closure of Service centers
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Securities and Exchange Board of India
J.2. Details of Service centre on Depository website
J.3. Qualified persons at service centers
J.4. Any other area as may be specified by the depository
K. Information Technology areas
K.1. Hardware, Software and Network requirements / configurations
K.2. Logical and Physical restrictions / safeguards
K.3. IT Security
K.4. Procedure for alteration of parameters / configurations
K.5. Redundancy
K.6. Any other area as may be specified by the depository
L. Power of Attorney (POA)
L.1. Documents executed
L.2. Maintenance of POA Register
L.3. Clauses of POA
L.4. Registration of BO for SMS Alert facility for POA
L.5. Any other area as may be specified by the depository
M. Inter Depository Transfers (IDT)
M.1. Processing of IDT
M.2. Checks pertaining to IDT
M.3. Any other area as may be specified by the depository
N. Account Transfer
N.1. Procedure followed for account transfer
N.2. Checks pertaining to Account transfer
N.3. Waiver claimed for inter depository transfer
N.4. Any other area as may be specified by the depository
84
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Securities and Exchange Board of India
O. Transmission
O.1. Procedure followed for transmission
O.2. Checks pertaining to Transmission
O.3. Waiver Claimed for inter depository transfer
O.4. Any other area as may be specified by the depository
P. Pledge / Unpledge
P.1. Procedure followed for Pledge / Unpledge
P.2. Checks pertaining to Pledge / Unpledge
P.3. Any other area as may be specified by the depository
Q. Freeze / Unfreeze
Q.1. Freeze facility
Q.2. Procedure followed for Freeze
Q.3. Checks pertaining to freeze
Q.4. Any other area as may be specified by the depository
R. Miscellaneous areas
R.1. Investor Grievance
R.2. Forms for various activities
R.3. Execution of any supplementary agreement/ Letter of Confirmation
R.4. Submission of Internal Audit / Concurrent Audit / Net worth
Certificate
R.5. Submission of Annual Financial Statement
R.6. Outsourcing of Activities
R.7. Closure / transfer of Balances
R.8. Submission of Information sought by Depositories specifically through
Circulars / Letters.
R.9. Half Yearly Compliance
R.10. Any other area as may be specified by the depository
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Securities and Exchange Board of India
S. Status of compliance for deviations / observations noted in last inspection
T. Complaints
T.1. Account Opening
T.2. Demat / Remat
T.3. Transaction Statement
T.4. Improper Service
T.5. Charges
T.6. Delivery Instruction Related ( DIS )
T.7. Closure
T.8. Manipulation / Unauthorized Action
T.9. Monthly report for client complaints
T.10. Other Complaints
Annexure –II
Adaptive Sample Size Determination methodology
1. Sample Size for inspection area of 'Account Opening'
 The sample selection for account opening shall cover all categories of
clients such as individuals, HUF, Corporate, FIIs etc.
 Base sample size: 5% of Account Opening Forms (AOFs) or 150 AOFs
whichever is higher, with a maximum cap of 1000 accounts.
 Final Sample Size: The final sample size shall also be dependent on past
rating / categorization of DP. The following multipliers shall be used to
determine the final sample size for the current inspection. In case the total
number of instances / cases is less than the final sample size, then 100% of
the samples shall be verified.
DP Rating / Categorization Multiplier
High risk 3
Medium High risk 2
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Securities and Exchange Board of India
Medium risk 1.5
Low risk 1
 The selected sample shall maintain the proportion of new accounts
opened in each category, except for Account Opening Forms (AOF)
relating to FIIs where it shall be checked on a 100% basis.
2. Sample Size for inspection area relating to DIS
 Base sample size: 10% of total DIS processed or 200 processed DIS
whichever is higher, with a maximum cap of 1000 DIS.
 Final Sample Size: The sample size shall also be dependent on rating /
categorization of DP. The following multipliers shall be used to determine
the final sample size for the current inspection. In case the total number of
instances / cases is less than the final sample size, then 100% of the
samples shall be verified.
DP Rating / Categorization Multiplier
High risk 3
Medium High risk 2
Medium risk 1.5
Low risk 1
 Out of total intra depository instructions to be verified, the percentage of
on and off market instructions would be in the ratio of 1/3 and 2/3.
 DIS issuance sample size shall be 5% of the total samples verified for DIS.
3. Sample Sizes for inspection areas of 'Demat / Remat request' and 'Pledge /
Unpledge'
 5% of Demat / Remat request processed or 100 requests whichever is
higher with a maximum cap of 500 such requests.
 5% of Pledge / Unpledge request processed or 100 requests whichever is
higher with a maximum cap of 500 such requests.
4. Sample Size for inspection area of 'Client Data Modification',
'Miscellaneous areas' and 'Other depository specific requirements'
 Base Sample Size
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Securities and Exchange Board of India
o Address change = 50
 Samples from Urban, Semi Urban and Rural Areas shall be equally
represented if available.
o Nomination Change = 25
o Signature change = 100
o Addition / Deletion / Modification of POA = 100
o Freeze / Unfreeze = 50
o Bank Details Change = 100
o PAN modification = 100
o Account closure initiated by clients = 25
o Closure initiated by DPs = 25
o Demat rejection = 30
o Transactions = 25
o Change in e-mail Id = 25
o Change in mobile number = 25
o Change in SMS flag = 50
o Change in standing instruction flag = 50
o Transmission = 50% of total transmission cases
o Previous compliance = 100% of total samples
o Final sample size shall be arrived at after multiplying with the
respective multiplier corresponding to the DP Risk rating /
categorization as given below. In case the total number of instances /
cases is less than the final sample size, then 100% of the samples shall
be verified.
DP Rating/ Categorisation Multiplier
High risk 3
Medium High risk 2
Medium risk 1.5
Low risk 1
5. Other Aspects
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Securities and Exchange Board of India
 A uniform Base sample size of 100 shall be adopted in case of all other
activities. In case the total number of samples is less than 100, then 100%
of the samples shall be verified.
Annexure-III
DP Rating / Categorization Model
I. Quantitative Score Calculation: Specific weights shall be assigned to each
area as decided by each depository. The Total Quantitative Score shall be
the summation of all individual inspection scores.
Table: Indicative Table for calculation of Quantitative Score
Sr No Inspection Areas Weight B = No of Inspection
(A) Instances Score
divided by
Sample size
IS = A*B
A. Inspection Area 1
A.1. Inspection Sub Area A 1
A.2. Inspection Sub Area 2
Total Score for Inspection Area 1
B. Inspection Area 2
B.1. Inspection Sub Area B 1
B.2. Inspection Sub Area B 2
B.3. Inspection Sub Area B 3
Total Score for Inspection Area 2
Depositories shall include all inspection areas and sub areas, as per
Annexure –I (List of Inspection Areas) of this circular, in the above model
to arrive at the Quantitative Score for a DP.
Table: Indicative Table for calculation of Quantitative Score for
Complaints Received
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Securities and Exchange Board of India
Sr No Type and Nature of Weight (Number of Inspection
Complaint (A) Complaints Score
redressed) /
Number of
IS = A*B
Complaints
received)
T Complaints
T.1 Complaint Sub Area 1
T.2 Complaint Sub Area 2
Total Score for Complaints
Quantitative Score = Σ (Scores of Inspection Areas including Total score for
Complaints)
II. Qualitative Score Calculation: Specific weights shall be assigned to each
area as decided by depository. The Total Qualitative Score shall be the
summation of all area scores.
Point on the
Area
scale of 1 to 10.
Sr. Weight score
Qualitative Factors [10 being the
No (A) =(A) *
Worst]
(B)
(B)
1 Ownership and Governance
2 IT security and Business Continuity
3 Regulatory / procedural Compliance
Automation of systems and processes
4
for critical activities
5 Quality of Management
6 Financial Status / profitability of DPs
Pending enquires / Penalties imposed
7 by SEBI / Depositories on DP
operations
8 Complaints redressal
Adverse findings of other activities (eg.
9
Broking / custodian / banks etc)
Total Qualitative Score = Σ (Area Scores)
90
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Securities and Exchange Board of India
Following indicative factors shall be taken into account for arriving at above
mentioned qualitative score:
(a) Ownership and Governance
1. Constitution of Board of DP – Number of promoter directors,
Independent Directors etc.
2. Role of non-executive directors / Independent directors.
(b) Quality of Management
1. Experience, Fit and Proper and Qualification of Key Personnel.
2. Existence of Succession planning for top management especially in
control functions.
3. Chinese walls between the activities in terms of manpower, resources
etc.
4. Training and development of employees.
5. Adequacy of staff strength.
6. Compliance level of previous inspection observations/ directions of
regulatory bodies
(c) IT security and Business Continuity
1. High Availability.
2. Appropriate Interconnected Architecture.
3. Appropriate Recovery Time Objective (RTO) and Recovery Point
Objective (RPO) and near “Zero Data Loss”.
4. Periodic drills that simulate the real life disaster scenarios on a regular
basis.
5. Technological glitches in the past period and remedies taken.
6. Information security.
7. Upgradation of technology
(d) Financial Status / profitability of DPs
1. The net-worth of the DPs (whether reducing or increasing from
previous years)
2. Net Profits of DPs operations.
91
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Securities and Exchange Board of India
(e) Complaints redressal
1. Complaint redressal system
2. Percentage of complaints pending and resolved.
(f) Other adverse findings
1. Actions taken by Stock exchange and SEBI / RBI with respect to other
activities
2. Actions taken by other depository.
III. Total Score = Qualitative Score + Quantitative Score
4.20 Activity of Demat of warehouse receipts82
The aforesaid activity is not in compliance with Regulation 28 of SEBI
(D&P) Regulations, 1996 and therefore depositories cannot carry out this
activity. Depositories are therefore advised to take suitable steps in this
regard, either to hive-off or to discontinue the activity.
4.21 Voting rights in respect of securities held in pool account83
It was informed that the corporate benefits availed by the clearing
member, clearing corporation and intermediaries shall be held in trust on
behalf of beneficiary owners. Therefore, the clearing member, clearing
corporation as well as the intermediaries cannot have voting rights in
respect of securities held in the pool account.
82 Reference: MRD/DP/SG-OW/202/2012 and MRD/DP/SG-OW/203/2012 dated January 4,
2012
83 Reference: SMDRP/NSDL/26563/2001 dated April 10, 2001
92
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Securities and Exchange Board of India
SCHEDULE
CIRCULARS
1. SMDRP/Policy/Cir-28/99 dated August 23, 1999.
2. SMDRP/Policy/Cir-05/2001 dated February 1, 2001.
3. D&CC/FITTC/Cir-09/2002 dated July 4, 2002.
4. D&CC/FITTC/Cir-10/2002 dated September 25, 2002.
5. D&CC/FITTC/Cir-13/2002 dated November 1, 2002.
6. D&CC/FITTC/CIR - 12/2002 dated October 30, 2002.
7. D&CC/FITTC/Cir-15/2002 dated December 27, 2002.
8. LGL/Cir-2/2003 dated February 19, 2003.
9. DCC/FITTC/Cir-19/2003 dated March 4, 2003
10. SEBI/MRD/Policy/AT/Cir-19/2004 dated April 21, 2004.
11. MRD/DoP/Dep/Cir-27/2004 dated August 16, 2004.
12. MRD/DoP/Dep/Cir-29/2004 dated August 24, 2004.
13. MRD/DoP/SE/Dep/Cir-36/04 dated October 27, 2004.
14. SEBI/MRD/SE/DEP/Cir-4/2005 dated January 28, 2005.
15. SEBI/MRD/SE/Cir-16/2005 dated August 04, 2005.
16. MRD/DoP/SE/Dep/Cir-18/2005 dated September 2, 2005.
17. MRD/DoP/Dep/Cir-22 /05 dated November 09, 2005.
18. SEBI/MRD/DEP/Cir-24/05 dated December 22, 2005.
19. SEBI/MRD/DEP/Cir-2/06 dated January 19, 2006.
20. SEBI/MRD/DEP/Cir-3/06 dated February 21, 2006.
21. MRD/DoP/Dep/Cir-09/06 dated July 20, 2006.
22. MRD/DoP/Dep/SE/Cir-13/06 dated September 26, 2006.
23. MRD/DoP/Dep/SE/Cir-17/06 dated October 27, 2006.
24. MRD/Dep/Cir- 20/06 dated December 11, 2006.
25. MRD/DoP/Dep/SE/Cir-22/06 dated December 18, 2006.
26. MRD/DSA/SE/Dep/Cust/Cir-23/06 dated December 22, 2006.
27. SEBI/CFD/DILDIP/29/2008/01/02 dated February 1, 2008.
28. SEBI/MRD/Dep/Cir-03/2007 dated February 13, 2007.
29. MRD/DoP/Cir- 5/2007 dated April 27, 2007.
30. MIRSD/DPS-III/Cir-9/07 dated July 3, 2007.
31. MIRSD/DPS- III/Cir-23/08 dated July 25, 2008.
32. SEBI/MRD/Dep/Cir-03/2008 dated February 28, 2008.
33. MRD/DoP/Cir-20/2008 dated June 30, 2008.
34. MRD/DoP/SE/Dep/Cir-2/2009 dated February 10, 2009.
35. CIR/MRD/DP/19/2010 dated June 10, 2010.
36. CIR/MRD/DP/20/2010 dated July 1, 2010.
37. CIR/MRD/DP/22/2010 dated July 29, 2010.
93
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Securities and Exchange Board of India
38. CIR/MRD/DO/37/2010 dated December 14, 2010.
39. CIR/MRD/DP/04/2011 dated April 07, 2011.
40. CIR/MRD/DP/05/2011 dated April 27, 2011.
41. MIRSD/SE/Cir-21/2011 dated October 5, 2011.
42. CIR/MRD/ICC/16/2012 dated June 15, 2012.
43. CIR/MRD/DP/21/2012 dated August 02, 2012.
44. CIR/MIRSD/09/2012 dated August 13, 2012.
45. CIR/MRD/DP/22/2012 dated August 27, 2012.
46. CIR/MRD/DP/24/2012 dated September 11, 2012.
47. CIR/MRD/DP/DA/25/2012 dated September 21, 2012.
48. CIR/MRD/DP/27/2012 dated November 01, 2012.
49. CIR/MRD/DP/32/2012 dated December 06, 2012.
50. CIR SEBI/MIRSD/01/2013 dated January 04, 2013
51. CIR/MRD/DP/10/2013 dated March 21, 2013.
52. CIR SEBI/MRD/DRMNP/26/2013 dated September 04, 2013
53. CIR SEBI/MIRSD/09/2013 dated October 08, 2013
54. CIR/MIRSD/10/2013 dated October 28, 2013
55. CIR SEBI/MIRSD/ 12/2013 dated December 04, 2013
56. CIR SEBI/MRD/DOP/01/2014 dated January 07, 2014
57. CIR MRD/DMS/03/2014 dated January 21, 2014
58. CIR SEBI/MRD/DMS/05/2014 dated February 07, 2014
COMMUNICATIONS
1. SMDRP/NSDL / 3055 /1998 dated August 11, 1998.
2. SMDRP/RKD /NSDL/2494 /98 dated November 18, 1998.
3. SMDRP/NSDL/4615 /2000 dated March 13, 2000.
4. SMDRP/CDSL / 18300 /2000 dated November 16, 2000.
5. SMDRP/NSDL/26563/2001 dated April 10, 2001.
6. D&CC/ 1099 / 2002 dated November 01, 2002.
7. MRD/DRK/SU/16034/2003 dated August 22, 2003.
8. MRD/VSS/ARR/ 12255/2004 dated June 10, 2004.
9. MRD/DoP/ Dep/82334 /2006 dated December 14, 2006.
10. MRD/DEP/PP/123624 /2008 dated April 23, 2008.
11. MRD/DoP/MC/141442 /2008 dated October 17, 2008.
12. SEBI/ MRD/CDSL/ 149156 /2009 dated January 01, 2009.
13. MRD/CDSL/VM/ 155773 /2009 dated February 27, 2009.
14. MRD/NSDL/VM/158886 /2009 dated March 30, 2009.
15. MRD/DoP/NSDL/VM/ 162378 /2009 dated May 06, 2009.
16. MRD/DoP/NSDL/VM/168994 /2009 dated July 07, 2009.
94
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Securities and Exchange Board of India
17. MRD/CDSL/VM/168989 /2009 dated July 07, 2009.
18. SEBI/MRD/DEP/VM/169784 /09 dated July 15, 2009.
19. MRD/DoP/Dep/VM/182963/2009 dated November 12, 2009.
20. MRD/DoP/MAS – OW/16723/2010 dated August 17, 2010.
21. MRD/DP/SG-OW/202/2012 and MRD/DP/SG-OW/203/2012 dated
January 4, 2012.
22. MRD/DP/SG-OW/2010/2012 dated January 20, 2012.
95