Lok Sabha Question No. 2965 (UNSTARRED), answered on 2015-12-16
Subject: Revenue and Market Share of India Post
Ministry: COMMUNICATIONS AND INFORMATION TECHNOLOGY
Asked by: DEVENDRA (ALIAS) BHOLE SINGH SINGH, ASADUDDIN OWAISI, JAYADEV GALLA, KUNWAR SARVESH  KUMAR

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY

## DEPARTMENT OF POSTS LOK SABHA UNSTARRED QUESTION NO.2965 TO BE ANSWERED ON 16 th  DECEMBER, 2015 REVENUE AND MARKET SHARE OF INDIA POST

## †2965. SHRI DEVENDRA SINGH BHOLE: SHRI ASADUDDIN OWAISI: SHRI JAYADEV GALLA: KUNWAR SARVESH KUMAR:

Will  the  Minister  of  COMMUNICATIONS  AND  INFORMATION  TECHNOLOGY be pleased to state:

(a) whether the revenue and market share of India post has been declining;

(b) if  so,  the details of revenue generated separately from different segments such as  parcel  and  speed  and  post  expenditure  incurred  along  with  market  share  of  India post during the last three years and the current year;

(c) whether  Government  proposes  to  introduce  some  scheme  on  Public  Private Partnership (PPP) model and if so, the details thereof;

(d) whether  India  post  is  paying  special  focus  on  parcel  segment  and  plan  to establish 48 new set of parcel centres and if so, the details thereof; and

(e) the  other  measures  taken  by  the  Government  to  improve  the  postal  delivery system of India post and increasing its revenue?

## ANSWER

## THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

(a) No  Madam,  the  Postal  Department  has  been  continuously  earning  higher revenue every year and its share of revenue has been increasing year after year.

(b) Not applicable in view of reply at (a) above.

(c) No Madam.

(d) & (e) Yes Madam, 48 dedicated Parcel Centres have been established in 201415  and  another  9  have  been  established  this  year.  Department  is  laying  special emphasis  on the Parcel segment  through upgradation of Parcel infrastructure, improving the delivery system and  revamping parcel transmission modes and routes. Some measures taken to improve quality of parcel service are as follows:-

Contd………2/-

- i. The Parcel transmission & delivery network is being continuously reviewed and monitored for checking and improving efficiencies and better service quality.
- ii. The Department of Posts offers end-to-end track & trace for Speed Post, Registered and other parcels through its website (www.indiapost.gov.in). This track and trace facility is available to retail as well as bulk customers for tracking the consignments on a real time basis.
- iii. Department is developing its Road Transport Network for fast and secure transmission of parcels on identified routes. 11 major  routes have been started this year.
- iv. Department  has  introduced  Mechanized  Nodal  Delivery  of  parcels  from identified delivery centres in certain cities.
- v. GPS  devices  have  been  installed  in  mail vans  and  other  security measures improved.
- vi. As a result of the efforts towards improving the quality of its services, the revenues  of  the  Department  have  been  consistently  growing  in  the  last several years.

Trend of Revenue Growth (Rs. In crore)

| Trend of Revenue Growth (Rs. in crore)   | Trend of Revenue Growth (Rs. in crore)   | Trend of Revenue Growth (Rs. in crore)   | Trend of Revenue Growth (Rs. in crore)   |
|------------------------------------------|------------------------------------------|------------------------------------------|------------------------------------------|
| Item                                     | FY 2012-13                               | FY 2013-14                               | FY 2014-15                               |
| Total Revenue                            | 9366,60                                  | 10730.42                                 | 11635.98                                 |

- (vii)   Parcel revenue registered 37% growth in 2014-15. 117% growth in parcel revenue till 31 st October 2015 in the current financial year.
- (viii)  Rs. 970 Crore Cash On Delivery collection done by Department of Posts till November 2015.
- (ix) Speed Post revenue growth in the current financial year is more than 16%. CAG report   laid  in  Parliament  on  8th  May  2015  highlighted  that  Speed Post is  far  better  than  private  couriers,  in  terms  of  reach,  assured delivery and  delivery time.

**********