Lok Sabha Question No. 996 (UNSTARRED), answered on 2026-02-05
Subject: Excess Toll Collection on Toll Plazas
Ministry: ROAD TRANSPORT AND HIGHWAYS
Asked by: Shri Anto Antony

be pleased to state:

- (a) the number of toll plazas presently functioning on National Highways (NHs), State-wise;
- (b) the number out of these plazas continuing operations after expiry of their concession/tenure, State-wise;
- (c) whether the Government  has noticed the recent violence at Paliyekkara Toll Plaza on NH- 544 in Thrissur district, Kerala, regarding collection of toll;
- (d) if so, the details thereof and the reasons thereto;
- (e)  the  number  of  toll  plazas  against  which  the  Ministry  has  initiated action for violation of rules or excess collection, State-wise; and
- (f)  the  total  number  of  complaints  received  regarding  toll  collection  on NHs during the last three years, year-wise and State-wise?

## ANSWER

THE MINISTER OF ROAD TRANSPORT AND HIGHWAYS

(SHRI NITIN JAIRAM GADKARI)

- (a) The State-wise/UT-wise details of fee plazas operational on National Highways as of December, 2025 are at Annexure A.

## GOVERNMENT OF INDIA

## MINISTRY OF ROAD TRANSPORT AND HIGHWAYS

## LOK SABHA UNSTARRED QUESTION NO. 996 ANSWERED ON 5 TH  FEBRUARY, 2026

## EXCESS TOLL COLLECTION ON TOLL PLAZAS

996.  SHRI ANTO ANTONY:

## Will the Minister of ROAD TRANSPORT AND HIGHWAYS

सड़क परिवहन औि िाजमार्ग मंत्री

- (b) User fee at all fee plazas on National Highways are collected as per the respective user fee notification published in the Gazette of India, in accordance  with  the  provisions  of  the  National  Highways  (NHs)  Fee (Determination of Rates and Collection) Rules, 2008, and the Concession Agreement. As per the provision of National Highways Fee Rules, 2008, the  fee  notified  as  per  concession  agreement  is  collected  by  the concessionaire  till  the  end  of  the  concession  period,  and  after  the concession period is over, the fee is collected by the Central Government or the executing authority as per the fee specified under the provisions of NH Fee Rules, 2008 on the date of transfer of such section of the National Highway, bridge, tunnel or bypass, as the case may be, to be revised annually.  The revenue collected by the Central Government from user fee collection is deposited in Consolidated Fund of India (CFI) and  the  fund  provided  through  budgetary  allocation  are  utilised  for further maintenance, development and augmentation of National Highways.
- (c)  to  (d)  Five  incidents  were  reported  after  re-commencement  of operation  of  the  Paliyekkara  Fee  Plaza  on  NH-544  in  Thrissur  District, Kerala,  primarily  arising  out  of  a  FASTag  related  issue,  deliberate damage    of  automatic  boom  barrier/cameras  and  forceful  passage  of vehicle without fee payment. Consequently, complaints were lodged with the Police in connection with the incidents.
- (e) User fee at all fee plazas on National Highways are collected strictly in  accordance with the provisions of the National Highways Fee Rules, 2008, and the Concession Agreement. Further, the Government through its executing agencies monitors all fee plazas to ensure compliance with the National Highways Fee Rules, 2008. Further, the details of the feecollecting  agencies  against  whom  penalties  have  been  imposed  for breach of rules or contractual obligations are at Annexure B.
- (f)  The  year-wise  and  State-wise  details  of  complaints  received  from highway users regarding the collection of user fees on National Highways during the last three years are at Annexure C.

## ANNEXURE A

ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (a)  OF  LOK  SABHA UNSTARRED QUESTION NO. 996 FOR ANSWER ON 05.02.2026 ASKED BY SHRI ANTO ANTONY REGARDING EXCESS TOLL COLLECTION ON TOLL PLAZAS.

----------------------------------------------------------------------------------------------------------------------

The  State-wise/UT  Wise  details  of  fee  plazas  operational  on  National Highways as of December, 2025:

|   Sl. No. | State/UT         |   Total |
|-----------|------------------|---------|
|         1 | Andhra Pradesh   |      85 |
|         2 | Assam            |      10 |
|         3 | Bihar            |      42 |
|         4 | Chhatisgarh      |      24 |
|         5 | Delhi & EPE      |       2 |
|         6 | Goa              |       1 |
|         7 | Gujarat          |      62 |
|         8 | Haryana          |      76 |
|         9 | Himachal Pradesh |       5 |
|        10 | Jammu & Kashmir  |       6 |
|        11 | Jharkhand        |      22 |
|        12 | Karnataka        |      66 |
|        13 | Kerala           |       8 |
|        14 | Madhya Pradesh   |      97 |
|        15 | Maharashtra      |     100 |
|        16 | Meghalaya        |       4 |
|        17 | Odisha           |      32 |

| 18            |   Punjab |   43 |
|---------------|----------|------|
| Rajasthan     |      174 |   19 |
| Tamilnadu     |       75 |   20 |
| Telangana     |       35 |   21 |
| Uttar Pradesh |      139 |   22 |
| Uttrakhand    |        7 |   23 |
| West Bengal   |       29 |   24 |

4

## ANNEXURE B

ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (e)  OF  LOK  SABHA UNSTARRED QUESTION NO. 996 FOR ANSWER ON 05.02.2026 ASKED BY SHRI ANTO ANTONY REGARDING EXCESS TOLL COLLECTION ON TOLL PLAZAS.

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Details of the fee-collecting agencies against whom penalties have been imposed for breach of rules or contractual obligations:

|   Sl. No. | User fee Plaza name           | Project Name                                              | PIU/RO               | State          | Financial Penalties imposed due to breach of Contract Agreement (in Rs.)   | Remarks                                                                        |
|-----------|-------------------------------|-----------------------------------------------------------|----------------------|----------------|----------------------------------------------------------------------------|--------------------------------------------------------------------------------|
|         1 | Mahauri (Km. 147.705)         | Bameetha- Satna Section of NH-75 in Madhya Pradesh        | Chhatarpur/ Jabalpur | Madhya Pradesh | 1,00,000                                                                   | Due to poor/ non- maintenance                                                  |
|         2 | Ujara (Km. 180.260)           | Sagar- Chhatrpur Road section of NH-86 in Madhya Pradesh  | Chhatarpur/ Jabalpur | Madhya Pradesh | 2,00,000                                                                   | of Toilet blocks                                                               |
|         3 | Odhaki Paipkhar (Km. 262.100) | Rewa- Katni- Jabalpur section of NH- 30 in Madhya Pradesh | Katni/ Jabalpur      | Madhya Pradesh | 3,00,000                                                                   | Due to Misconduct/ Misbehave to public, inadequate deployment of the personnel |

|   Sl. No. | User fee Plaza name      | Project Name                                                       | PIU/RO             | State          | Financial Penalties imposed due to breach of Contract Agreement (in Rs.)   | Remarks                                                                                                                                                 |
|-----------|--------------------------|--------------------------------------------------------------------|--------------------|----------------|----------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------|
|         4 | Goragaon (Km. 42.700)    | Mihona to Lahar to Daboh Section of NH-552E in Madhya Pradesh      |                    | Madhya Pradesh | 1,00,000                                                                   | Due to lack of Operational transparency at the fee plaza                                                                                                |
|         5 | Rati Rampura (Km. 267.4) | Morena to Porsa section of NH 552 Extension                        | Gwalior/ Jabalpur  | Madhya Pradesh | 2,00,000                                                                   | Debarred for six (06) months with effect from 21.02.2024 due to user fee collection through unauthorized system and breach of operational transparency. |
|         6 | Mohtara (Km. 426.967)    | Rewa- Katni- Jabalpur section/NH- 7 (New NH- 30) in Madhya Pradesh | Jabalpur/ Jabalpur | Madhya Pradesh | 7,20,000                                                                   | Penalty for charging excess user fee                                                                                                                    |
|         7 | Newli (Km. 54.100)       | Biaora to Maksudang arh Section of NH-752B in Madhya Pradesh       | Vidisha/ Bhopal    | Madhya Pradesh | 1,00,000                                                                   | Due to poor/ non- maintenance of fee plaza                                                                                                              |

|   Sl. No. | User fee Plaza name          | Project Name                                                                | PIU/RO                   | State          | Financial Penalties imposed due to breach of Contract Agreement (in Rs.)   | Remarks                                       |
|-----------|------------------------------|-----------------------------------------------------------------------------|--------------------------|----------------|----------------------------------------------------------------------------|-----------------------------------------------|
|         8 | Johariya Shiekh (165.350)    | Bhopal- Sagar- Sanchi Section of NH 86 Ext (New NH 146) in Madhya Pradesh   | Vidisha/ Bhopal          | Madhya Pradesh | 1,00,000                                                                   |                                               |
|         9 | Undewad i (Supe) (Km 18.585) | Patas - Baramati section of NH-965G in Maharashtr a                         | Pandharpur/ Mumbai       | Maharas htra   | 3,45,000                                                                   | Penalty for charging excess user fee          |
|        10 | Undewad i (Supe) (Km 18.585) | Patas - Baramati section of NH-965G in Maharashtr a                         | Pandharpur/ Mumbai       | Maharas htra   | 1,00,000                                                                   | Due to Non- maintenance of Toilet blocks      |
|        11 | Lacchiw ala (Km 167.560)     | Haridwar- Dehradun section at km 167.560 NH-58 (new NH -34) in Uttarakhan d | Vasant Vihar/ Uttrakhand | Uttrakha nd    | 6,00,000                                                                   | Penalty for charging excess user fee          |
|        12 | Nuruddin pur (Km 40.000)     | Raebareilly - Jaunpur section of NH-321 in Uttar Pradesh                    | Raebareli/ Varanasi      | Uttar Pradesh  | 1,00,000                                                                   | Due to Misconduct/ Misbehavior by plaza staff |

|   Sl. No. | User fee Plaza name Project Name                          | PIU/RO                           | Financial Penalties imposed due to breach of Contract Agreement (in Rs.)   | State Remarks                                                                                                   |                           |
|-----------|-----------------------------------------------------------|----------------------------------|----------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------|---------------------------|
|        13 | Raebareilly -Allahabad Section of NH-24B in Uttar Pradesh | Uttar Pradesh                    | 1,00,000 2,00,000 2,00,000 5,00,000 Debarred for 6                         |                                                                                                                 | Itaura Bujurg (Km 25.165) |
|        14 | Raebareilly -Allahabad Section of NH-24B in Uttar Pradesh | Uttar Pradesh                    |                                                                            |                                                                                                                 | Andhiyari (Km 85.195)     |
|        15 | Raebareilly to Banda section of NH-232 in Uttar Pradesh   | Uttar Pradesh                    |                                                                            |                                                                                                                 | Jindpur (Km 229.006)      |
|        16 | Raebareilly to Banda section of NH-232 in Uttar Pradesh   | Uttar Pradesh                    | Due to Non- resolution of complaints                                       | Jindpur (Km 229.006)                                                                                            |                           |
|        17 | Varanasi- Gorakhpur section of NH-29                      | Varanasi/ Varanasi Uttar Pradesh | months with effect from 31.05.2024 and Contract Agreement terminated       | Due to overcharging of user fee from overloaded vehicles, excess collection of fee, Misbehavior with road users | Kaithi (at Km. 28.585)    |

|   Sl. No. | User fee Plaza name                | Project Name                                                                | PIU/RO               | State   | Financial Penalties imposed due to breach of Contract Agreement (in Rs.)   | Remarks                                         |
|-----------|------------------------------------|-----------------------------------------------------------------------------|----------------------|---------|----------------------------------------------------------------------------|-------------------------------------------------|
|        18 | Pudapad a & Nildungri (Km 551.800) | Teleibani to Sambalpur Section of NH-6(New NH-53) in Odisha                 | Sambalpur, Odisha    | Odisha  | 2,00,000                                                                   | Due to misinformation regarding cash collection |
|        19 | Pudapad a & Nildungri (Km 551.800) | Teleibani to Sambalpur Section of NH-6(New NH-53) in Odisha                 | Sambalpur, Odisha    | Odisha  | 22,50,000                                                                  | Penalty for charging excess user fee            |
|        20 | Balangir (Km 15.250)               | Bolangir- Khurda Section of NH-57 in Odisha                                 | Sambalpur, Odisha    | Odisha  | 1,00,000                                                                   | Due to Non Maintenance of Sign Board            |
|        21 | Kadligar h (Km 102.576)            | Naktideuli to Boudh Section of NH-153B in Odisha                            | Sambalpur/ Odisha    | Odisha  | 4,00,000                                                                   | Due to Non- operational of fee Plaza            |
|        22 | Padmanv apur (Km 73.425)           | Balasore to Baripada to Jharpokhar ia section of NH-18 (Old NH-5) in Odisha | Chandikhol e/ Odisha | Odisha  | 1,50,000                                                                   | Penalty for charging excess user fee            |

|   Sl. No. | User fee Plaza name   | Project Name                                                                     | PIU/RO           | State      | Financial Penalties imposed due to breach of Contract Agreement (in Rs.)   | Remarks                                                                                |
|-----------|-----------------------|----------------------------------------------------------------------------------|------------------|------------|----------------------------------------------------------------------------|----------------------------------------------------------------------------------------|
|        23 | Banthadi              | Two-lane with paved shoulder of Nimnijodha -Degana- Merta City of Section NH-458 | Ajmer/Rajas than | Rajastha n | 1,00,000                                                                   | Upkeep/main tenance of adjacent Toilet blocks including recouping the consumable items |
|        24 | Tamdoli               | Two-lane with paved shoulder of Nimnijodha -Degana- Merta City of Section NH-458 | Ajmer/Rajas than | Rajastha n | 2,00,000                                                                   | For High exemptions and violations                                                     |

ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (f)  OF  LOK  SABHA UNSTARRED QUESTION NO. 996 FOR ANSWER ON 05.02.2026 ASKED BY SHRI ANTO ANTONY REGARDING EXCESS TOLL COLLECTION ON TOLL PLAZAS.

----------------------------------------------------------------------------------------------------------------------

The year-wise, state-wise/UT-wise details of complaints received regarding user fee collection on NHs during the last three years:

| Sl. No.   | State            | 2023   | 2024   | 2025   | Total    |
|-----------|------------------|--------|--------|--------|----------|
| 1         | Andhra Pradesh   | 402    | 1,590  | 2,701  | 4,693    |
| 2         | Assam            | 577    | 818    | 1,020  | 2,415    |
| 3         | Bihar            | 249    | 1,363  | 2,412  | 4,024    |
| 4         | Chhattishgarh    | 237    | 483    | 705    | 1,425    |
| 5         | Delhi            | 119    | 591    | 1,035  | 1,745    |
| 6         | Gujarat          | 1,131  | 3,307  | 5,324  | 9,762    |
| 7         | Haryana          | 2,752  | 7,663  | 12,208 | 22,623   |
| 8         | Himachal Pradesh | 28     | 246    | 453    | 727      |
| 9         | Jammu & Kashmir  | 940    | 1,083  | 1,174  | 3,197    |
| 10        | Jharkhand        | 184    | 576    | 941    | 1,701    |
| 11        | Karnataka        | 656    | 2,602  | 4,423  | 7,681    |
| 12        | Kerala           | 55     | 215    | 364    | 634      |
| 13        | Madhya Pradesh   | 893    | 2,980  | 4,924  | 8,797    |
| 14        | Maharashtra      | 997    | 3,254  | 5,355  | 9,606    |
| 15        | Odisha           | 240    | 645    | 1,019  | 1,904    |
| 16        | Punjab           | 1,673  | 4,103  | 6,337  | 12,113   |
| 17        | Rajasthan        | 1,116  | 8,951  | 16,357 | 26,424   |
| 18        | Tamil Nadu       | 427    | 2,239  | 3,943  | 6,609    |
| 19        | Telangana        | 220    | 730    | 1,205  | 2,155    |
| 20        | Uttarakhand      | 202    | 948    | 1,648  | 2,798    |
| 21        | West Bengal      | 222    | 820    | 1,379  | 2,421    |
| 22        | Uttar Pradesh    | 5,922  | 9,136  | 11,918 | 26,976   |
| Total     | Total            | 19,242 | 54,343 | 86,845 | 1,60,430 |

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