Lok Sabha Question No. 2328 (UNSTARRED), answered on 2026-02-13
Subject: One Stop Centres
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Shri Balashowry Vallabhaneni

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 2328 TO BE ANSWERED ON 13.02.2026

## ONE STOP CENTRES

## 2328.  SHRI BALASHOWRY VALLABHANENI:

Will the Minister of Women and Child Development be pleased to state:

- (a) the details of support, assistance and other help provided by One Stop Centres (OSCs) in the country including the OSCs that have been integrated with Women Helpline;
- (b) the details of each of the 36 One Stop Centres in the State of Andhra Pradesh, districtwise;
- (c) whether out of 36 OSCs, only 26 are functional in the said State; and
- (d) if so, the reasons for non-functioning of the remaining 10 OSCs along with the steps being taken to make the said OSCs operational?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI SAVITRI THAKUR)

(a) to (d):  One Stop Centre (OSC) and Women Helpline (WHL) are the components of the Sambal  vertical  under  the  umbrella  of  Mission  Shakti.  OSC  provides  integrated  and immediate support and assistance under one roof to women affected by violence and those in distress, both in private and public spaces, and Women Helpline (WHL) provides 24-hour toll-free  telecommunication  services  to  support  women  in  both  emergency  and  nonemergency  situations.  All  the  OSCs  in  the  country  including  the  OSCs  that  have  been integrated  with  Women  Helpline, provide services like medical  aid, legal aid and advice, temporary shelter, police assistance and psycho-social counselling to needy women. Since inception, i.e. 1st April, 2015 up to 31st October 2025, over 12.88 lakh women have been assisted in the country through OSCs.

As on date, 896 One Stop Centres (OSCs) are operational and 655 OSCs have been integrated with the Women Helpline across the country. Based on the proposals received from the State of Andhra Pradesh, 36 One Stop Centres (OSCs) have been approved. Out of these, 26 OSCs are  operational  and  integrated  with  Women  Helpline.  The  details  of    approved  and operational OSCs are at Annexure .

As  per  the  Mission  Shakti  guidelines,  the  Central  Government  provides  100%  financial assistance to States and UTs under Sambal sub-scheme. However, the implementation of the scheme lies with the State Governments and UT Administrations.

State and UT require adequate time to establish an OSC either in a pre-existing government building or a newly constructed building, or a rented building once the OSC proposals are approved by the Programme Approval Board (PAB).

Further, once in a year, the Programme Approval Board (PAB) monitors with States and UTs, the progress of activities under the scheme and reviews status of achievement of objectives and effective  delivery  of  services  to  women  and  children  including  rural  and  marginalized communities.   Apart  from  this,  officials  of  the  Ministry  continuously  review  the  scheme through meetings, video conferencing and by making field visits to States and UTs from time to time.

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## ANNEXURE REFERRED TO IN PARTS (a) to (d) OF LOK SABHA UNSTARRED QUESTION NO.2328 FOR REPLY ON 13.02.2026 ASKED BY SHRI BALASHOWRY VALLABHANENI REGARDING 'ONE STOP CENTRES'

The details of district-wise approved and operational OSCs in the State of Andhra Pradesh:

| S.   | No.District           |   No. of Approved OSC |   No. of Operational OSC |
|------|-----------------------|-----------------------|--------------------------|
| 1    | Srikakulam            |                     2 |                        1 |
| 2    | Parvathipuram         |                     1 |                        1 |
| 3    | Vizianagaram          |                     1 |                        1 |
| 4    | Visakhapatnam         |                     1 |                        1 |
| 5    | Anakapalli            |                     1 |                        1 |
| 6    | Alluri Sitharama Raju |                     2 |                        1 |
| 7    | East Godawari         |                     1 |                        1 |
| 8    | Kakinada              |                     1 |                        1 |
| 9    | Konaseema             |                     1 |                        1 |
| 10   | West Godawari         |                     2 |                        1 |
| 11   | Eluru                 |                     1 |                        1 |
| 12   | Krishna               |                     1 |                        1 |
| 13   | NTR                   |                     2 |                        1 |
| 14   | Guntur                |                     2 |                        1 |
| 15   | Bapatla               |                     1 |                        1 |
| 16   | Palnadu               |                     2 |                        1 |
| 17   | Prakasam              |                     2 |                        1 |
| 18   | Nellore               |                     1 |                        1 |
| 19   | Tirupati              |                     1 |                        1 |
| 20   | Chittoor              |                     2 |                        1 |
| 21   | Annamayya             |                     2 |                        1 |
| 22   | Kadapa                |                     1 |                        1 |
| 23   | Nadyal                |                     1 |                        1 |
| 24   | Kurnool               |                     2 |                        1 |
| 25   | Ananthapuram          |                     1 |                        1 |
| 26   | Sri Sathya Sai        |                     1 |                        1 |
|      | Total                 |                    36 |                       26 |

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