Lok Sabha Question No. 5915 (UNSTARRED), answered on 2026-03-30
Subject: Rising Incidents of Fraud
Ministry: FINANCE
Asked by: Dr. Manna Lal Rawat

## GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF FINANCIAL SERVICES

## LOK SABHA UNSTARRED QUESTION NO. 5915

ANSWERED ON MONDAY, MARCH 30, 2026/CHAITRA 09, 1948 (SAKA)

## Rising Incidents of Fraud

## †5915. DR. MANNA LAL RAWAT:

Will the Minister of FINANCE be pleased to state:

- (a) the steps taken by the Government to prevent the rising incidents of fraud and cybercrime in digital transactions;
- (b) the number of complaints registered in the country so far through the National Cyber Crime Reporting Portal and Helpline Number 1930 along with the details of cases where relief or assistance was provided to the victims, State-wise;
- (c) the steps taken by the National Payments Corporation of India (NPCI) and the Reserve Bank of India (RBI) to ensure security and consumer protection in digital transactions;
- (d) whether the Government is aware that such cybercrimes are relatively higher in Jamtara (Jharkhand) and Mewat (Haryana) regions, if so, whether these areas have been identified as sensitive zones and special campaigns or surveillance actions have been conducted; and
- (e) if so, the details regarding such campaigns, arrests and technical monitoring done in this regard?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF FINANCE

## (SHRI PANKAJ CHAUDHARY)

- (a) to (e) : The Government in consultation with regulators and other stakeholders have been taking various initiatives from time to time to prevent frauds in digital transactions, which inter alia include:
- (i) RBI has launched an Artificial Intelligence (AI) based tool 'MuleHunter' for identification of money mule and advised the banks and financial institutions for its uses.
- (ii) Banks have been advised to ensure deployment and adoption of robust software for realtime transaction monitoring and use of AI / ML tools in detecting suspicious and fraudulent transaction patterns as well as use of network analytics in identifying mule networks.

(iii) Indian Digital Payment Intelligence Corporation (IDPIC) has been incorporated as section 8 company, under the Companies Act, 2013 on 16/10/2025. Its primary mandate is to detect, prevent, and analyse fraud in India's rapidly expanding digital payments ecosystem in real time by leveraging cutting-edge technologies, including AI/ML and Big Data Analytics. (iv)    In  order  to  prevent  frauds  related  to  Unified  Payments  Interface(UPI)  transaction, measures  such as device binding , two-factor authentications, daily transaction limit, limits and curbs on use cases etc. have been implemented. (v)  To help customers recover the loss on account of fraudulent transactions, RBI vide circular dated 6th July, 2017 issued instructions to the banks on limiting the liability of customers (viz. Zero  liability,  Limited  liability  and  Liability  as  per  Board  approved  policy)  in  cases  of unauthorised electronic banking transactions. (vi) RBI and banks have also been taking up awareness campaigns through short SMS, radio campaign, publicity on prevention of 'cyber-crime' etc. (vii) The government and RBI has also issued advisories to banks and FIs advising them to monitor  transactions  involving  high-risk  jurisdictions  and  providing  staff  with  specialized training on cyber-enabled fraud detection, incorporating red-flag indicators into the curriculum. Police' and 'Public Order' are State subjects as per the Seventh Schedule of the Constitution of India. The States/UTs are primarily responsible for the prevention, detection, investigation and prosecution of crimes  including cyber-crime through their Law Enforcement  Agencies (LEAs).  The  Central  Government  supplements  the  initiatives  of  the  States/UTs  through advisories and financial assistance under various schemes for capacity building of LEAs.

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