Lok Sabha Question No. 3895 (UNSTARRED), answered on 2015-08-12
Subject: E-Post Services
Ministry: COMMUNICATIONS AND INFORMATION TECHNOLOGY
Asked by: KAVITHA KALVAKUNTLA

**GOVERNMENT OF INDIA**

**MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY**

**DEPARTMENT OF POSTS**

**LOK SABHA**

**UNSTARRED QUESTION NO.3895**

**TO BE ANSWERED ON 12** **th** **AUGUST, 2015**

**E-POST SERVICES**

**3895. SHRIMATI KAVITHA KALVAKUNTLA:**

Will the Minister of COMMUNICATIONS AND INFORMATION TECHNOLOGY be pleased to state:

(a)	the main aims and objectives of the e-post services under the Department of Posts;

(b) 	the number of e-Post centres opened in the country, State-wise and proposed to be opened during the current Five Year Plan, State-wise; and

(c)	 the total number of clients availed the e-Post services till date, State-wise?

ANSWER

**THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY**

**(SHRI RAVI SHANKAR PRASAD)**

(a) 		e-Post is unregistered hybrid mail service which provides electronic transmission of the text messages, scanned images, pictures etc.  The main aims and objectives of the e-Post services are to ensure instant transmission of messages electronically from one person to another when either or both of them may not have access to a computer or internet, thereby bridging the digital divide. The sender can book a message in an e-Post enabled Post Office in hard or soft copy and the recipient would receive the message in an electronic or printed form and delivered as per the choice of the sender.

(b)		As on date, 13,229 e-Post centres are operating in the country. State-wise list of e-Post centres is given at **Annexure-A.** Expansion of e-Post centres is an ongoing process based on network availability and demand.

(c)		The number of clients availing e-Post services is dynamic. As on date, 15,075 registered clients are availing the e-Post services. Circle-wise details is given at **Annexure-B.** Besides this, e-Post service is also availed by walk-in (retail) clients for which system does not maintain the data. However, 3,80,836 e-Post messages were sent by walk-in clients during the year 2014-15.

**Contd…2/-**

-2-

**Annexure-A**

**INFORMATION OF NUMBER OF e-POST CENTRES IN THE COUNTRY;**

**STATE-WISE**

| **State**         | **No. of e-Post Centres**   |
|-------------------|-----------------------------|
| ANDHRA PRADESH    | 1168                        |
| ARUNACHAL PRADESH | 10                          |
| ASSAM             | 54                          |
| BIHAR             | 139                         |
| CHHATTISGARH      | 242                         |
| DELHI             | 93                          |
| GOA               | 88                          |
| GUJARAT           | 884                         |
| HARYANA           | 250                         |
| HIMACHAL PRADESH  | 365                         |
| JAMMU & KASHMIR   | 56                          |
| JHARKHAND         | 120                         |
| KARNATAKA         | 1280                        |
| KERALA            | 1101                        |
| MADHYA PRADESH    | 605                         |
| MAHARASHTRA       | 1571                        |
| MANIPUR           | 04                          |
| MEGHALAYA         | 12                          |
| MIZORAM           | 08                          |
| NAGALAND          | 06                          |
| ODISHA            | 343                         |
| PUNJAB            | 19                          |
| RAJASTHAN         | 908                         |
| SIKKIM            | 01                          |
| TAMILNADU         | 2030                        |
| TELANGANA         | 630                         |
| TRIPURA           | 10                          |
| UTTAR PRADESH     | 605                         |
| UTTARAKHAND       | 162                         |
| WEST BENGAL       | 465                         |
| **TOTAL**         | **13229**                   |

**Contd…3/-**

-3-

**Annexure-B**

**INFORMATION OF NUMBER OF REGISTERED e-POST CLIENTS**

| **State**         | **Postal Circle**   | **Pre-Paid Clients**   | **Post-Paid Clients**   | **Total**   |
|-------------------|---------------------|------------------------|-------------------------|-------------|
| ANDHRA PRADESH    | ANDHRA PRADESH      | 1539                   | 3                       | 1542        |
| TELANGANA         | ANDHRA PRADESH      | 1539                   | 3                       | 1542        |
| ASSAM             | ASSAM               | 173                    | 7                       | 180         |
| BIHAR             | BIHAR               | 339                    | 1                       | 340         |
| CHHATTISGARH      | CHHATTISGARH        | 140                    | 3                       | 143         |
| DELHI             | DELHI               | 761                    | 15                      | 776         |
| GUJARAT           | GUJARAT             | 742                    | 22                      | 764         |
| HARYANA           | HARYANA             | 475                    | 1                       | 476         |
| HIMACHAL PRADESH  | HIMACHAL PRADESH    | 107                    | 3                       | 110         |
| JAMMU & KASHMIR   | JAMMU & KASHMIR     | 92                     | 0                       | 92          |
| JHARKHAND         | JHARKHAND           | 194                    | 1                       | 195         |
| KARNATAKA         | KARNATAKA           | 1047                   | 20                      | 1067        |
| KERALA            | KERALA              | 656                    | 31                      | 687         |
| MADHYA PRADESH    | MADHYA PRADESH      | 389                    | 0                       | 389         |
| MAHARASHTRA       | MAHARASHTRA         | 1777                   | 86                      | 1863        |
| GOA               | MAHARASHTRA         | 1777                   | 86                      | 1863        |
| ARUNACHAL PRADESH | NORTH EAST          | 80                     | 1                       | 81          |
| MANIPUR           | NORTH EAST          | 80                     | 1                       | 81          |
| MEGHALAYA         | NORTH EAST          | 80                     | 1                       | 81          |
| MIZORAM           | NORTH EAST          | 80                     | 1                       | 81          |
| NAGALAND          | NORTH EAST          | 80                     | 1                       | 81          |
| TRIPURA           | NORTH EAST          | 80                     | 1                       | 81          |
| ODISHA            | ODISHA              | 507                    | 4                       | 511         |
| PUNJAB            | PUNJAB              | 417                    | 0                       | 417         |
| RAJASTHAN         | RAJASTHAN           | 570                    | 3                       | 573         |
| TAMILNADU         | TAMILNADU           | 2453                   | 85                      | 2538        |
| UTTAR PRADESH     | UTTAR PRADESH       | 1161                   | 0                       | 1161        |
| UTTARAKHAND       | UTTARAKHAND         | 122                    | 0                       | 122         |
| WEST BENGAL       | WEST BENGAL         | 1046                   | 2                       | 1048        |
| SIKKIM            | WEST BENGAL         | 1046                   | 2                       | 1048        |
|                   | **TOTAL**           | **14787**              | **288**                 | **15075**   |

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