Lok Sabha Question No. 2324 (UNSTARRED), answered on 2026-02-13
Subject: SHe Box Portal
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Dr. Hemang Joshi, Shri Kali Charan Singh, Smt. Mahima Kumari Mewar, Shri Shivmangal Singh Tomar, Dr. Nishikant Dubey, Shri Bhojraj Nag, Shri Mahendra Singh Solanky, Dr. Sharmila Sarkar, Shri Shankar Lalwani, Shri Avimanyu Sethi, Smt. Sanjna Jatav, Shri Captain Brijesh Chowta, Smt. Anita Nagarsingh Chouhan

## GOVERNMENT OF INDIA MINISTRY OF WOMEN & CHILD DEVELOPMENT

## LOK SABHA

## UN- STARRED QUESTION NO. 2324

TO BE ANSWERED ON 13.02.2026

## SHe BOX PORTAL

## 2324.   SHRI KALI CHARAN SINGH:

SMT. ANITA NAGARSINGH CHOUHAN:

SHRI CAPTAIN BRIJESH CHOWTA:

SHRI BHOJRAJ NAG:

DR. SHARMILA SARKAR:

SMT. SANJNA JATAV:

SHRI MAHENDRA SINGH SOLANKY:

SMT. MAHIMA KUMARI MEWAR:

DR. NISHIKANT DUBEY:

SHRI AVIMANYU SETHI:

SHRI SHANKAR LALWANI:

DR. HEMANG JOSHI:

SHRI SHIVMANGAL SINGH TOMAR:

Will the Minister of Women and Child Development be pleased to state:

- (a) the  details  of  the  statutory/administrative  architecture  governing  the  SHe-Box (Sexual Harassment electronic Box) Portal and the institutional mechanisms through which complaints are received, processed and escalated;
- (b) the number of complaints received on the Portal since its inception, year-wise;
- (c) the  number  of  complaints  resolved,  pending  and  under  various  stages  of  inquiry along with the average and median time taken for disposal;
- (d) whether all Central Government Ministries/Departments have been on boarded on the SHe-Box portal, if so, the details thereof and if not, the details of said Ministries and departments; and
- (e) the details of the private firms that have on boarded the said portal till date, yearwise ?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI SAVITRI THAKUR)

(a) to (e): The Government of India enacted 'the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013' (SH Act) with the aim to provide safe and secure work environment to women. The Act is applicable to all women irrespective of their age or employment status, working in organised or unorganised sector.

The Act mandates the Appropriate Government to monitor the implementation of the Act and maintain data on number of cases filed and disposed of under SH Act.  As per the Act, Central Government is the Appropriate Government in respect of the workplaces established, owned, controlled or wholly or substantially financed by funds provided directly or indirectly by the Central  Government.  Similarly,  the  State  Government  is  the  Appropriate  Government  in respect of the workplaces established, owned, controlled or wholly or substantially financed by funds provided directly or indirectly by them. Further, the State Government is the Appropriate Government for all other workplaces falling/ working within their jurisdiction (other than those which are under the domain of Central Government).

The  Act  establishes  a  two-tiered  institutional  mechanism  for  complaint  redressal,  Internal Committees (ICs) in every workplace with 10 or more employees and Local Committees (LCs) in every district to handle complaints from workplaces with less than 10 employees and where complaint is against the employer itself.

Being  the  Nodal  Ministry  for  the  SH  Act,  2013,  the  Ministry  of  Women  and  Child Development (MWCD) takes all appropriate measures to ensure its effective implementation and in fostering coordination among  stakeholders across Central Government, State Governments and the private sector.

With  a  view  to  securing  robust  and  transparent  implementation  of  the  SH  Act,  2013,  the Ministry  of  Women  and  Child  Development  (MWCD)  launched  the  Sexual  Harassment electronic  Box  (SHe-Box)  Portal  (https://shebox.wcd.gov.in/)  on  29th  August  2024  as  a transformative digital governance initiative. The portal has been created with the objective of creating  a  central  repository  of  information  on  Local  Committees  (LCs)  and  Internal Committees  (ICs),  which  was  not  available  earlier.  It  provides  single-window  access  for women across all sectors to file complaints of sexual harassment, thereby ensuring ease of reporting  with  full  confidentiality  and  accessibility.  It  further  enables  centralized  data management  and  monitoring  of  SH  Act  implementation,  facilitates  real-time  tracking  of complaint  status  and  promotes  transparent  communication  between  complainants  and  the authorities responsible for handling complaints. The portal has Multi-lingual support facility in 23 languages to make it user-friendly and provide an improved experience for users across the country.

Hon'ble Supreme Court vide Order dated 03 rd Dec, 2024, directed that the Chief Secretaries of each State shall direct the Deputy Commissioners, District Magistrates or Additional District Magistrates,  Collector  or  Deputy  Collector  of  each  district  to  survey  the  number  of organisations, both public sector as well as private, within the district, about constitution of IC. The District Officer was directed to upload the requisite details for the effective implementation of  Sections  4  and  6  of  the  Act  in  the  matter  of  constitution  of  the  Internal  Complaints

Committee in a work place by every employer as well as the Local Committee which has been constituted and upload the details to the SHe-Box portal which has been created by the Union of India.

The Hon'ble Court vide subsequent orders dated 12 th August, 2025 and 06 th Jan, 2026, further directed  the  District  Officers  to  conduct  the  survey  with  the  assistance  of  the  Labour Commissioners in the District and the Chief Labour Commissioner of the State and the States to ensure that the data that has already been collected is on-boarded on the SHe-Box portal.

To enable effective compliance and adherence to the provisions of the Act, the Portal facilitates the following measures for all workplaces:

a.         The portal maintains a centralized repository of ICs, LCs and other Statutory officers, i.e, District Officers, Nodal Officers designated under section 6(2) of the Act.

- i. As of date,  777 districts have uploaded LC details
- ii. Out of 777 districts, details of 646 District Officers and 624 Nodal officers designated u/s 6(2) of the Act are uploaded
- iii. Over 1,49,900 workplaces have been onboarded (92,700 Government establishments (including 87 Central Ministries/ Departments) and 57,200 private establishments).
- iv. Out of these, 61,380 have updated their ICs details (Government -37,600; Private -23,780).
- v. To expedite updation, automated notifications (freeze messages, SMS, and email alerts) are issued to Nodal Officers.
- b.         Training and Awareness

To ensure compliance with mandatory training obligations, in accordance with Section 19 of the Act, all workplaces onboarded are enabled to update records of trainings and awareness programmes conducted for employees, ICs as well as LCs,

- c.         Confidentiality and Timely Disposal of Complaints
- i. In  compliance  with  Section  16  of  the  Act,  confidentiality  of  complaints  is  strictly maintained. Complaint details are accessible only to the Chairperson of the Committee.
- ii. To  ensure  disposal  within  the  statutory  period  of  ninety  (90)  days,  automated notifications are issued to Nodal Officers and Chairpersons at regular intervals (30, 60, and 90 days).
- iii. In case of pendency beyond ninety (90) days, freeze messages, SMS, and email alerts are triggered to enforce timely action.

## d.         Annual Report Submission

To ensure accountability and statutory compliance with Rule 14 of the POSH Rules, the  portal  provides  an  option  for  ICs  to  upload  their  Annual  Reports  and  confirm submission to the District Officers concerned.

The  total  number  of  complaints  received  on  the  SHe-  Box  Portal  since  its  launch  on  29 th August, 2024, as given below-

| Calendar Year                        |   Complaint received |
|--------------------------------------|----------------------|
| 2024 (from 29.08.2024 to 31.12.2024) |                   21 |
| 2025                                 |                  254 |
| 2026 (from 01.01.2026 to 06.02.2026) |                   25 |
| Total                                |                  300 |

Total number of complaints disposed of is 105 out of 300 complaints received. The portal also provides options for disposal of complaints in accordance with Section 12 of the SH Act, 2013 and  Rules  8,  9,  and  10  of  the  Sexual  Harassment  of  Women  at  Workplace  (Prevention, Prohibition and Redressal) Rules, 2013.

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