Lok Sabha Question No. 4059 (UNSTARRED), answered on 2016-08-10
Subject: Features of Tatkal Scheme
Ministry: RAILWAYS
Asked by: SANJAY SHAMRAO DHOTRE, BHARTRUHARI MAHTAB, RAHUL RAMESH SHEWALE

## GOVERNMENT OF INDIA

## MINISTRY OF RAILWAYS

LOK SABHA UNSTARRED QUESTION NO. 4059 TO BE ANSWERED ON 10.08.2016

## FEATURES OF TATKAL SCHEME

4059. SHRI SANJAY DHOTRE: SHRI BHARTRUHARI MAHTAB: SHRI RAHUL SHEWALE:

Will the Minister of RAILWAYS be pleased to state:

- (a) the details of the inbuilt features of Tatkal scheme to protect its misuse by unscrupulous elements;
- (b)  whether cases of misuse of Tatkal scheme by unscrupulous elements have come to the notice of the Government since 2014 despite the said inbuilt features in it;
- (c) if so, the details thereof, State/UT-wise;
- (d)  whether the Government has conducted any enquiry in such cases; and
- (e) if so, the details and outcome thereof along with the number of railway officials found involved in such cases and action taken against them so far?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

(SHRI RAJEN GOHAIN)

(a) to (e): A Statement is laid on the Table of the House.

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STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (e)  OF UNSTARRED  QUESTION  NO.  4059  BY  SHRI  SANJAY  DHOTRE,  SHRI BHARTRUHARI MAHTAB AND SHRI RAHUL SHEWALE TO BE ANSWERED IN LOK SABHA ON 10.08.2016 REGARDING FEATURES OF TATKAL SCHEME.

(a): Adequate  safeguards  have  been  built  in  the  scheme  to  avoid misuse of the Tatkal scheme, some of which are as under:

- i. One of the passengers booked on the ticket has to show the prescribed proof of identity (in original) during journey failing which all the passengers booked on that ticket are treated as travelling without ticket and charged accordingly.
- ii. No  refund  is  granted  on  cancellation  of  confirmed  Tatkal ticket.
- iii. The facility of change of name is not permitted on the booking made under Tatkal Scheme.
- iv. The timings of opening of booking under Tatkal scheme on the opening day of reservation have been staggered to 1000 hours &  1100  hours  on  the  previous  day  of  journey  from  train originating station for AC and non-AC classes respectively.
- v. Authorised ticketing agents have been restricted from booking Tatkal  tickets  during  the  first  thirty  minutes  of  opening  of Tatkal  booking  i.e.  from  1000  hours  to  1030  hours  and  from 1100 hours to 1130 hours.
- vi. Web  service  agents  have  been  permitted  to  book  only  one Tatkal ticket per train per day.

- vii. Maximum  four passengers per PNR for Tatkal Tickets. Individuals  are  allowed  only  2  Tatkal  tickets  per  IP  Address from  1000  hours  to  1200  hours  permissible  and  maximum number of tickets allowed to an individual user is 6 per month.
- viii. Automatic log out after completion of one transaction.

(b) to (e):   Whenever  any  instance  of  misuse  of  Tatkal  scheme  was brought to the notice, the root cause for such misuse was examined and  remedial  steps  were  taken  by  modifying  the  provisions  of  the scheme  to  plug  the  loopholes.    Centralized  statistics,  State/Union territory  wise  regarding  instances  of  such  misuse  is  not  maintained. However,  since  2014  till  date,  instructions  regarding  modification  in Tatkal scheme have been issued on six occasions.

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