Lok Sabha Question No. 5580 (UNSTARRED), answered on 2026-03-27
Subject: Functioning of One Stop Centres
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Shri Rahul Gandhi

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 5580

TO BE ANSWERED ON 27.03.2026

## FUNCTIONING OF ONE STOP CENTRES

## 5580. SHRI RAHUL GANDHI:

Will the MINISTER OF WOMEN AND CHILD DEVELOPMENT be pleased to state:

- (a) whether numerous One Stop Centres (OSCs) remain locked, non-functional/fail to operate round-the-clock as mandated, if so, the details thereof;
- (b) the number of women who have sought assistance and shelter at OSCs and the number of cases of crimes against women registered during the last five years, State-wise and year-wise;
- (c) the number of operational OSCs and new OSCs opened during the last five years, State-wise and year-wise;
- (d) the details of the funds released/utilised for OSCs during the said period, State-wise and yearwise indicating the reasons for under-utilisation;
- (e) the  details  of  the  sanctioned  versus  filled  posts  in  OSCs  including  Administrators,  Case Workers, Counsellors, Medical Officers and Police, State-wise; and
- (f) whether the Ministry has examined complaints of mismanagement/violation of operational guidelines, if so, the details thereof along with the action taken thereon?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI SAVITRI THAKUR)

(a)  to  (f):    One  Stop  Centre  (OSC)  is  a  component  of  the  Sambal  vertical  under  the  umbrella Mission Shakti. It provides integrated and immediate support and assistance under one roof to women affected by violence and those in distress, both in private and public spaces. It provides services like medical aid, legal aid and advice, temporary shelter, police assistance and psychosocial counselling to needy women. Since inception, i.e. 1st April, 2015 up to 31st December, 2025, over 13.37 lakh women have been assisted in the country. The details of State and UT-wise operational OSCs are at Annexure-I and State and UT-wise operational OSCs during the last five years are at Annexure-II .

The National Crime Records Bureau (NCRB) compiles and publishes statistical data on crimes in its  publication  'Crime  in  India'.  The  latest  published  report  pertains  to  the  year  2023  and  is available at its website https://ncrb.gov.in/en/crime-india.

The  overall  implementation  of  the  OSC  scheme  lies  with  the  State  Governments  and  UT Administrations. Funds are being released on the basis of guidelines of Department of Expenditure, prescribed for Single Nodal agency (SNA) or SNA SPARSH of the Public Financial Management System (PFMS). The details of State-wise and year-wise funds released under OSC scheme during the last five years are at Annexure-III .

As per the Mission Shakti guidelines, the Central Government provides 100% financial assistance to States/ UTs for appointment/hiring 13 manpower resources including 1 Centre Administrator, 2 Case Workers, 1 Psycho-social Counsellor, 1 Para Legal Personnel/ Lawyer, 1 Para Medical Personnel,  1  Office  Assistant  with  computer  knowledge,  3  Multi-purpose  Staff/Cook  and  3 Security Guards/Night Guards   at each OSC.

Once in a year, the Programme Approval Board (PAB) monitors with States and UTs, the progress of  activities  under  the  scheme  and  reviews  status  of  achievement  of  objectives  and  effective delivery of services to women and children.  Apart from this, officials of the Ministry continuously review the scheme through meetings, video conferencing and by making field visits to States and UTs from time to time.

Two  third  party  evaluations  of  the  schemes  of  the  Ministry,  including  the  Mission  Shakti Umbrella Scheme and its components relating to One Stop Centres (OSCs) have been conducted in  2020  and  again  in  2025  through  NITI  Aayog.  The  studies  have  found  the  relevance, effectiveness and sustainability of the scheme as satisfactory.

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## ANNEXURE-I

## ANNEXURE REFERRED TO IN PARTS (a)  TO  (f)  OF  LOK  SABHA  UNSTARRED QUESTION NO.5580 FOR REPLY ON 27.03.2026 ASKED BY SHRI RAHUL GANDHI REGARDING FUNCTIONING OF ONE STOP CENTRES

The details of number of One Stop Centres (OSCs) made operational across the country are as under:

| SL                  | State/ UTs                                        | Number of operational OSCs   |
|---------------------|---------------------------------------------------|------------------------------|
| 1                   | Andaman and Nicobar Islands                       | 3                            |
| 2                   | Andhra Pradesh                                    | 36                           |
| 3                   | Arunachal Pradesh                                 | 25                           |
| 4                   | Assam                                             | 36                           |
| 5                   | Bihar                                             | 50                           |
| 6                   | Chandigarh                                        | 1                            |
| 7                   | Chhattisgarh                                      | 42                           |
| 8                   | Dadra and Nagar Haveli and Daman and Diu (DNH&DD) | 3                            |
| 9                   | Delhi                                             | 11                           |
| 10 Goa              | 10 Goa                                            | 2                            |
| 11 Gujarat          | 11 Gujarat                                        | 36                           |
| 12 Haryana          | 12 Haryana                                        | 22                           |
| 13 Himachal Pradesh | 13 Himachal Pradesh                               | 13                           |
| 14Jammu and Kashmir | 14Jammu and Kashmir                               | 20                           |
| 15 Jharkhand        | 15 Jharkhand                                      | 26                           |
| 16 Karnataka        | 16 Karnataka                                      | 42                           |
| 17 Keralam          | 17 Keralam                                        | 14                           |
| 18 Ladakh           | 18 Ladakh                                         | 2                            |
| 19                  | Lakshadweep                                       | 1                            |
| 20 Madhya Pradesh   | 20 Madhya Pradesh                                 | 57                           |
| 21 Maharashtra      | 21 Maharashtra                                    | 67                           |
| 22 Manipur          | 22 Manipur                                        | 16                           |
| 23 Meghalaya        | 23 Meghalaya                                      | 13                           |
| 24 Mizoram          | 24 Mizoram                                        | 13                           |
| 25 Nagaland         | 25 Nagaland                                       | 17                           |
| 26 Odisha           | 26 Odisha                                         | 34                           |
| 27 Puducherry       | 27 Puducherry                                     | 4                            |
| 28 Punjab           | 28 Punjab                                         | 23                           |
| 29 Rajasthan        | 29 Rajasthan                                      | 52                           |
| 30 Sikkim           | 30 Sikkim                                         | 6                            |
| 31 Tamil Nadu       | 31 Tamil Nadu                                     | 59                           |
| 32 Telangana        | 32 Telangana                                      | 36                           |
| 33 Tripura          | 33 Tripura                                        | 10                           |
| 34 Uttar Pradesh    | 34 Uttar Pradesh                                  | 96                           |
| 35 Uttarakhand      | 35 Uttarakhand                                    |                              |
|                     |                                                   | 14                           |
| 36                  | West Bengal                                       | 24                           |
|                     | Total                                             | 926                          |

## ANNEXURE REFERRED TO IN PARTS (a)  TO  (f)  OF  LOK  SABHA  UNSTARRED QUESTION NO.5580 FOR REPLY ON 27.03.2026 ASKED BY SHRI RAHUL GANDHI REGARDING FUNCTIONING OF ONE STOP CENTRES

The details of State and UT-wise and year-wise operational OSCs during the last five years

| S.No. State/UT   | S.No. State/UT    | 2021-22 2022-23 2023-24 2024-25 2025-26 till 24.03.2026   | 2021-22 2022-23 2023-24 2024-25 2025-26 till 24.03.2026   | 2021-22 2022-23 2023-24 2024-25 2025-26 till 24.03.2026   | 2021-22 2022-23 2023-24 2024-25 2025-26 till 24.03.2026   | 2021-22 2022-23 2023-24 2024-25 2025-26 till 24.03.2026   |
|------------------|-------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|-----------------------------------------------------------|
| 1                | ANDHRA PRADESH    | -                                                         | -                                                         | 6                                                         | 7                                                         | 10                                                        |
| 2                | ARUNACHAL PRADESH | 1                                                         | -                                                         | 4                                                         | -                                                         | 1                                                         |
| 3                | ASSAM             | -                                                         | 1                                                         | 2                                                         | -                                                         | -                                                         |
| 4                | BIHAR             | -                                                         | 1                                                         | 3                                                         | 2                                                         | 11                                                        |
| 5                | CHHATTISGARH      | -                                                         | -                                                         | 1                                                         | 1                                                         | 14                                                        |
| 6                | DELHI             | -                                                         | -                                                         | 2                                                         | -                                                         | -                                                         |
| 7                | GUJARAT           | 1                                                         | 1                                                         | 1                                                         | -                                                         | 1                                                         |
| 8                | HARYANA           | -                                                         | 1                                                         | -                                                         | -                                                         | -                                                         |
| 9                | HIMACHAL PRADESH  | -                                                         | -                                                         | 1                                                         | -                                                         | -                                                         |
| 10               | JAMMU AND KASHMIR | 2                                                         | -                                                         | -                                                         | -                                                         | -                                                         |
| 11               | JHARKHAND         | -                                                         | -                                                         | -                                                         | -                                                         | 2                                                         |
| 12               | KARNATAKA         | 1                                                         | 3                                                         | 2                                                         | 6                                                         | 3                                                         |
| 13               | KERALAM           | -                                                         | -                                                         | 1                                                         | -                                                         | -                                                         |
| 14               | LADAKH            | -                                                         | 1                                                         | -                                                         | -                                                         | -                                                         |
| 15               | MADHYA PRADESH    | -                                                         | -                                                         | 10                                                        | -                                                         | -                                                         |
| 16               | MAHARASHTRA       | 2                                                         | 1                                                         | 3                                                         | 10                                                        | 15                                                        |
| 17               | MEGHALAYA         | -                                                         | -                                                         | 1                                                         | -                                                         | 1                                                         |
| 18               | MIZORAM           | -                                                         | -                                                         | 1                                                         | 2                                                         | 2                                                         |
| 19               | NAGALAND          | -                                                         | -                                                         | -                                                         | -                                                         | 6                                                         |
| 20               | ODISHA            | -                                                         | -                                                         | 1                                                         | -                                                         | 4                                                         |
| 21               | PUNJAB            | -                                                         | -                                                         | 1                                                         | -                                                         | -                                                         |
| 22               | RAJASTHAN         | -                                                         | 1                                                         | 2                                                         | 1                                                         | 13                                                        |
| 23               | SIKKIM            | -                                                         | -                                                         | 2                                                         | -                                                         | -                                                         |
| 24               | TAMIL NADU        | 4                                                         | 1                                                         | 10                                                        | 1                                                         | 10                                                        |
| 25               | TELANGANA         | 1                                                         | -                                                         | -                                                         | 3                                                         | -                                                         |
| 26               | TRIPURA           | -                                                         | -                                                         | -                                                         | -                                                         | 2                                                         |
| 27               | UTTAR PRADESH     | 7                                                         | 10                                                        | 13                                                        | 7                                                         | 11                                                        |
| 28               | UTTARAKHAND       | -                                                         | -                                                         | 1                                                         | -                                                         | -                                                         |
| 29               | WEST BENGAL       | 1                                                         | 20                                                        | -                                                         | 2                                                         | 1                                                         |
|                  | Total             | 20                                                        | 41                                                        | 68                                                        | 42                                                        | 107                                                       |

## ANNEXURE-III

## ANNEXURE REFERRED TO IN PARTS (a)  TO  (f)  OF  LOK  SABHA  UNSTARRED QUESTION NO.5580 FOR REPLY ON 27.03.2026 ASKED BY SHRI RAHUL GANDHI REGARDING FUNCTIONING OF ONE STOP CENTRES

Details of State-wise and year-wise funds released under OSC scheme during the last five years

(Amount in Lakhs)

|   S. No. | State/UT                                 |   2020-21 |   2021-22 | 2022-23   | 2023-24   | 2024-25   |
|----------|------------------------------------------|-----------|-----------|-----------|-----------|-----------|
|        1 | Andaman and Nicobar Islands              |     38.59 |     58.22 | 15.2      | 135.99    | -         |
|        2 | Andhra Pradesh                           |    205.05 |    249.57 | 72.96     | 605.58    | 189.07    |
|        3 | Arunachal Pradesh                        |    514.14 |    369.45 | 40.39     | 847.7     | 757.4     |
|        4 | Assam                                    |    642.14 |    650.63 | 129.61    | 1755.48   | 282.76    |
|        5 | Bihar                                    |    709.66 |    555.17 | -         | -         | -         |
|        6 | Chandigarh                               |     33.84 |     15    | 49.22     | 16.8      | 19.04     |
|        7 | Chhattisgarh                             |    353.21 |    526.86 | 304.63    | 882.44    | 945.91    |
|        8 | Dadra and Nagar Haveli and Daman and Diu |     40.01 |     45.01 | -         | 50.39     | 57.14     |
|        9 | Delhi                                    |    189.05 |    184.69 | 138.56    | 184.78    | 314.29    |
|       10 | Goa                                      |     30.01 |     30.01 | -         | -         | 54.89     |
|       11 | Gujarat                                  |    875.17 |    997.46 | 386.76    | 1166.26   | 857.38    |
|       12 | Haryana                                  |    398.44 |    385.35 | 186.75    | 594.68    | 419.06    |
|       13 | Himachal Pradesh                         |    204.05 |    180.05 | 18.9      | 403.15    | 47.22     |
|       14 | Jammu and Kashmir                        |    218.84 |    323.09 | -         | 335.96    | 470.88    |
|       15 | Jharkhand                                |    697.25 |    506.78 | -         | -         | -         |
|       16 | Karnataka                                |    729.09 |    513.88 | 130.88    | 1054.13   | 921.81    |
|       17 | Keralam                                  |    243.06 |    234.41 | 139.28    | -         | 400.01    |
|       18 | Ladakh-UT                                |     65.45 |     30.01 | -         | 33.6      | 38.1      |
|       19 | Lakshadweep                              |      7.5  |     15    | -         | 16.8      | -         |
|       20 | Madhya Pradesh                           |   1057.05 |    921.41 | 261.55    | 820.48    | 2225.83   |
|       21 | Maharashtra                              |    646.2  |    561.35 | 69.37     | 1539.69   | -         |
|       22 | Manipur                                  |    501.94 |    396.59 | 543.29    | 268.77    | 304.77    |
|       23 | Meghalaya                                |    211.62 |    276.22 | 232.77    | 321.56    | 228.58    |
|       24 | Mizoram                                  |    172.64 |    280.33 | 178.05    | 283.45    | 563.26    |
|       25 | Nagaland                                 |    329.91 |    528.92 | 197.41    | 545.83    | 647.55    |
|       26 | Odisha                                   |    931.55 |    739.31 | 614.67    | 1084.95   | 818.62    |
|       27 | Puducherry                               |     72.02 |     67.24 | 18.25     | -         | -         |
|       28 | Punjab                                   |    490.61 |    385.31 | -         | 389.01    | 438.10    |

|   29 | Rajasthan     |   566.87 |   941.85 |   129.59 | 883.59   | 752.03   |
|------|---------------|----------|----------|----------|----------|----------|
|   30 | Sikkim        |    66.02 |    80.8  |    77.48 | 126.09   | 114.29   |
|   31 | Tamil Nadu    |  1066.6  |   520.38 |   697.43 | 1158.88  | 1059.64  |
|   32 | Telangana     |   793.39 |   945.98 |  1392.65 | 1217.41  | 256.42   |
|   33 | Tripura       |   162.04 |   135.75 |    18.21 | -        | -        |
|   34 | Uttar Pradesh |  2288.33 |  1396.79 |   347    | 1812.71  | 1801.43  |
|   35 | Uttarakhand   |   273.09 |   263.17 |   153.33 | 436.75   | 53.8     |
|   36 | West Bengal   |   198.9  |   227.32 |    28.41 | -        | 641.93   |

Note:-  Funds  are  being  released  on  the  basis  of  guidelines  of  Department  of  Expenditure, prescribed for Single Nodal agency (SNA) or SNA SPARSH of the Public Financial Management System (PFMS).

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