Lok Sabha Question No. 431 (UNSTARRED), answered on 2025-12-02
Subject: Cybercrime targeting Senior Citizens
Ministry: HOME AFFAIRS
Asked by: Shri Ashok Kumar Rawat

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 431

TO BE ANSWERED ON THE 2 ND  DECEMBER, 2025/ AGRAHAYANA 11, 1947 (SAKA)

CYBERCRIME TARGETING SENIOR CITIZENS

†431. SHRI ASHOK KUMAR RAWAT:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) whether the Government is aware that cases of cyber fraud and online scam are increasing rapidly across the country, especially among senior citizens, who are being duped through phone calls and online applications;
- (b)  if  so,  the  number  of  such  cyber  fraud  cases  reported  during  the  last three years, State/UT-wise;
- (c)  the  total  loss  incurred  to  senior  citizens  during  the  said  period, particularly in Uttar Pradesh; and
- (d)  the  steps  taken  or  proposed  to  be  taken  by  the  Government  to  curb cyber crimes and strengthen the cyber security mechanism?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI BANDI SANJAY KUMAR)

(a) to (d): The  National  Crime  Records  Bureau  (NCRB)  compiles  and publishes the statistical data on crimes in its publication 'Crime in India'. The latest published report is for the year 2023. As per the data published by the NCRB, details of cases     registered     under     fraud     under cyber          crimes      (involving  communication  devices  as  medium/target) during the period from 2021 to 2023 are at Annexure.

## L.S.US.Q.NO. 431 FOR 02.12.2025

Specific  data  regarding  cyber  crime  complaints  lodged  by  senior citizens in the country is not maintained separately by NCRB.

'Police'  and  'Public  Order'  are  State  subjects  as  per  the  Seventh Schedule  of  the  Constitution  of  India.  The  States/UTs  are  primarily responsible for the prevention, detection, investigation and prosecution of crimes  including  cyber  crime  and  cyber  crime  against  elderly  persons through their Law Enforcement Agencies (LEAs). The Central Government supplements  the  initiatives  of  the  States/UTs  through  advisories  and financial assistance under various schemes for capacity building of their LEAs.

To  strengthen  the  mechanism  to  deal  with  cyber  crimes  including cyber crime against elderly persons in a comprehensive and coordinated manner, the Central Government has taken steps which, inter-alia, include the following:

- i. The  Ministry  of  Home Affairs  has  set  up  the  'Indian  Cyber  Crime Coordination Centre' (I4C) as an attached office to deal with all types of  cyber  crimes  in  the  country,  in  a  coordinated  and  comprehensive manner.

## L.S.US.Q.NO. 431 FOR 02.12.2025

- ii. The 'National Cyber Crime Reporting Portal' (NCRP) (https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable  public  to  report  incidents  pertaining  to  all  types  of  cyber crimes,  with  special  focus  on  cyber  crimes  against  women  and children. Cyber crime incidents reported on this portal, their conversion  into  FIRs  and  subsequent  action  thereon  are  handled  by the State/UT Law  Enforcement  Agencies  concerned  as  per the provisions of the law.
- iii. The 'Citizen Financial Cyber Fraud Reporting and Management System' (CFCFRMS), under I4C, has been launched in year 2021 for immediate reporting  of  financial  frauds  and  to  stop  siphoning  off  funds  by  the fraudsters. So far, financial amount of more than Rs. 7,130 Crore has been  saved  in  more  than  23.02  lakh  complaints.  A  toll-free  Helpline number '1930'  has  been  operationalized  to  get  assistance  in  lodging online cyber complaints.
- iv. A  State  of  the  Art,  Cyber  Fraud  Mitigation  Centre  (CFMC)  has  been established  at  I4C  where  representatives  of  major  banks,  Financial Intermediaries,  Payment  Aggregators,  Telecom  Service  Providers,  IT Intermediaries  and  representatives  of  States/UTs  Law  Enforcement Agency  are  working  together  for  immediate  action  and  seamless cooperation to tackle cybercrime.

## L.S.US.Q.NO. 431 FOR 02.12.2025

- v. So  far,  more  than  11.14  lakhs  SIM  cards  and  2.96  lakhs  IMEIs  as reported  by  Police  authorities  have  been  blocked  by  Government  of India.
- vi. CERT-In issues alerts and advisories regarding latest cyber threats/vulnerabilities  and  countermeasures  to  protect  computers, mobile phones, networks and data on an ongoing basis.
- vii. National Cyber Coordination Centre (NCCC) implemented by the CERTIn serves as the control room to scan the cyberspace in the country and  detect  cyber  security  threats.  NCCC  facilitates  coordination among  different  agencies  by  sharing  with  them  the  metadata  from cyberspace for taking actions to mitigate cyber security threats.
- viii. CERT-In  operates  the  Cyber  Swachhta  Kendra  (Botnet  Cleaning  and Malware Analysis Centre) to detect malicious programs and provides free tools to remove the same, and also provides cyber security tips and best practices for citizens and organisations.
- ix. The Central Government has taken various initiatives to create cyber crime awareness which, inter-alia, include:-
- 1) The Hon'ble Prime Minister spoke about digital arrests during the episode "Mann Ki Baat" on 27.10.2024  and apprised  the citizens of India.

## L.S.US.Q.NO. 431 FOR 02.12.2025

- 2) A special programme was organized by Aakashvani, New Delhi on Digital Arrest on 28.10.2024.
- 3) Caller Tune Campaign: I4C is collaboration with the Department of Telecommunications (DoT) has  launched a caller  tune  campaign with effect from 19.12.2024 for raising awareness about cybercrime and promoting the Cybercrime Helpline Number 1930 &  NCRP  portal.  The  caller  tunes  were  also  being  broadcast  in English,  Hindi  and  10  regional  languages  by  Telecom  Service Providers (TSPs). Six versions of caller tunes were played which cover various modus-operandi, namely, Digital Arrest, Investment Scam, Malware, Fake Loan App, Fake Social Media Advertisements.
- 4) The Central Government has launched a comprehensive awareness  programme  on  digital  arrest  scams  which,  inter-alia, include; newspaper advertisement, announcement in Delhi Metros, use of social media influencers to create special posts, campaign through Prasar Bharti and electronic media, special programme on Aakashvani.
- 5) In partnership with DD  News,  I4C conducted  a cybercrime awareness  campaign  running  through  Weekly  Show  Cyber-Alert starting from 19th July 2025 for 52 Weeks.

## L.S.US.Q.NO. 431 FOR 02.12.2025

- 6) To further spread awareness on cyber crime, the Central Government has taken steps which, inter-alia, include; dissemination of messages through SMS, I4C social media account i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS  campaign, TV campaign, Radio campaign, School Campaign,  advertisement in cinema  halls, celebrity  endorsement,  IPL  campaign,  campaign  during  Kumbh Mela 2025 & Suraj Kund Mela 2025, engaged MyGov for publicity in multiple mediums, organizing Cyber Safety and Security Awareness  weeks  in  association  with  States/UTs,  publishing  of Handbook  for  Adolescents/Students,  digital  displays  on  railway stations and airports across, etc.

*****

State/UT-wise Cases Registered under fraud under Cyber Crimes during the year 20212023

| SL         | State/UT                   |   2021 |   2022 |   2023 |
|------------|----------------------------|--------|--------|--------|
| 1          | Andhra Pradesh             |    952 |    984 |    909 |
| 2          | Arunachal Pradesh          |      2 |      0 |      0 |
| 3          | Assam                      |     82 |     16 |      0 |
| 4          | Bihar                      |   1373 |   1441 |   2611 |
| 5          | Chhattisgarh               |     67 |     42 |     29 |
| 6          | Goa                        |      1 |     11 |      0 |
| 7          | Gujarat                    |    208 |    108 |    112 |
| 8          | Haryana                    |     52 |     44 |     11 |
| 9          | Himachal Pradesh           |      6 |      9 |      7 |
| 10         | Jharkhand                  |     79 |     98 |     43 |
| 11         | Karnataka                  |      6 |      0 |      0 |
| 12         | Kerala                     |     16 |     26 |    117 |
| 13         | Madhya Pradesh             |     89 |    180 |     91 |
| 14         | Maharashtra                |   1678 |   2202 |   2075 |
| 15         | Manipur                    |      0 |      0 |      0 |
| 16         | Meghalaya                  |      0 |      0 |      0 |
| 17         | Mizoram                    |      0 |      0 |      0 |
| 18         | Nagaland                   |      0 |      0 |      0 |
| 19         | Odisha                     |   1205 |    957 |   1362 |
| 20         | Punjab                     |     29 |     61 |     25 |
| 21         | Rajasthan                  |    371 |    292 |     84 |
| 22         | Sikkim                     |      0 |      0 |      0 |
| 23         | Tamil Nadu                 |    107 |    251 |    887 |
| 24         | Telangana                  |   7003 |   9581 |  10626 |
| 25         | Tripura                    |      0 |      0 |      0 |
| 26         | Uttar Pradesh              |    614 |    766 |    287 |
| 27         | Uttarakhand                |      0 |     31 |     18 |
| 28         | West Bengal                |     40 |     30 |      7 |
|            | TOTAL STATE(S)             |  13980 |  17130 |  19301 |
| 29         | A&N Islands                |      0 |      0 |      0 |
| 30         | Chandigarh                 |      0 |      2 |      0 |
| 31         | D&N Haveli and Daman & Diu |      0 |      0 |      0 |
| 32         | Delhi                      |     19 |    331 |    163 |
| 33         | Jammu & Kashmir            |      8 |      7 |      2 |
| 34         | Ladakh                     |      0 |      0 |      0 |
| 35         | Lakshadweep                |      0 |      0 |      0 |
| 36         | Puducherry                 |      0 |      0 |      0 |
|            | TOTAL UT(S)                |     27 |    340 |    165 |
| TOTAL (ALL | INDIA)                     |  14007 |  17470 |  19466 |

Source: Crime in India published by NCRB.

******