Lok Sabha Question No. 432 (UNSTARRED), answered on 2025-12-02
Subject: Cases of Cybercrime
Ministry: HOME AFFAIRS
Asked by: Shri Ajay Kumar Mandal

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 432

TO BE ANSWERED ON THE 2 ND  DECEMBER, 2025/ AGRAHAYANA 11, 1947 (SAKA)

CASES OF CYBERCRIME

†432. SHRI AJAY KUMAR MANDAL:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) the number of cybercrime complaints registered on the NCRP (National Cybercrime Reporting Portal) during the last three years and the percentage by which this figure is higher than the previous years;
- (b)  the  total  amount  lost  by  citizens  due  to  cyber  fraud  during  the  last three  years  across  the  country,  including  Bihar  and  the  percentage  of increase as compared to 2023;
- (c)  the  number  of  complaints  resolved  out  of  the  total  complaints registered on the NCRP and the current status of the remaining cases;
- (d)  the  concrete  steps  being  taken  to  curb  the  rapid  increase  in  cyber fraud cases; and
- (e) the National or State-level programmes organized in 2024 and 2025 to raise awareness among the common citizens so that cyber fraud incidents can be curbed?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI BANDI SANJAY KUMAR)

(a) to (e): 'Police'  and  'Public  Order'  are  State  subjects  as  per  the Seventh  Schedule  of  the  Constitution  of  India.  The  States/UTs  are primarily  responsible  for  the  prevention,  detection,  investigation  and prosecution   of    crimes   including   cyber    crime   through    their   Law

## L.S.US.Q.NO. 432 FOR 02.12.2025

Enforcement Agencies (LEAs). The Central Government supplements the initiatives  of  the  States/UTs  through  advisories  and  financial assistance under various schemes for capacity building of their LEAs.

The  Ministry  of  Home  Affairs  has  set  up  the  'Indian  Cyber  Crime Coordination Centre '  (I4C) as an attached office to deal with all types of cyber crimes in the country, in a coordinated and comprehensive manner.

The 'National Cyber Crime Reporting Portal' (NCRP) (https://cybercrime.gov.in)  has  been  launched,  as  a  part  of  the  I4C,  to enable public to report incidents pertaining to all types of cyber crimes, with special focus on cyber crimes against women and children. The total number of cybercrime incidents registered on the National Cyber Crime Reporting Portal along with the percentage increase over the last three years, is as under:

|   S. No. |   Year |   Total incidents | Percentage increase in incidents Compared to the Previous Year   |
|----------|--------|-------------------|------------------------------------------------------------------|
|        1 |   2022 |           1029026 | 127.44%*                                                         |
|        2 |   2023 |           1596493 | 55.15%                                                           |
|        3 |   2024 |           2268346 | 42.08%                                                           |

## L.S.US.Q.NO. 432 FOR 02.12.2025

The  'Citizen  Financial  Cyber  Fraud  Reporting  and  Management System' (CFCFRMS),  under  I4C,  has  been  launched  in  year  2021  for immediate reporting of financial frauds and to stop siphoning off funds by the fraudsters. As per CFCFRMS operated by I4C, so far, financial amount of  more  than  Rs.  7,130  Crore  has  been  saved  in  more  than  23.02  lakh complaints.  A tollfree Helpline number '1930' has been operationalized to get assistance in lodging online cyber complaints. As per  NCRP &CFCFRMS operated by I4C, total amount of losses incurred by citizens due  to  cyber  frauds  in  the  entire  country  including  Bihar  from  the  year 2022 to 2024 are as under:

|   Year |   Amount Reported (₹ In Crore) |
|--------|--------------------------------|
|   2022 |                        2290.24 |
|   2023 |                        7465.18 |
|   2024 |                       22845.7  |

Cyber crime incidents reported on  National Cyber Crime Reporting Portal,  their  conversion  into  FIRs  and  subsequent  action  i.e.  filing  of chargesheets, arrest and resolution of complaints, thereon are handled by the State/UT Law Enforcement Agencies concerned as per the provisions of the law.

## L.S.US.Q.NO. 432 FOR 02.12.2025

To  strengthen  the  mechanism  to  deal  with  cyber  crimes  in  a comprehensive  and  coordinated  manner,  the  Central  Government  has taken steps which, inter-alia, include the following:

- i. A  State  of  the  Art,  Cyber  Fraud  Mitigation  Centre  (CFMC)  has  been established  at  I4C  where  representatives  of  major  banks,  Financial Intermediaries,  Payment  Aggregators,  Telecom  Service  Providers,  IT Intermediaries  and  representatives  of  States/UTs  Law  Enforcement Agency  are  working  together  for  immediate  action  and  seamless cooperation to tackle cybercrime.
- ii. So  far,  more  than  11.14  lakhs  SIM  cards  and  2.96  lakhs  IMEIs  as reported  by  Police  authorities  have  been  blocked  by  Government  of India.
- iii. 'Sahyog' Port al has been launched to expedite the process of sending notices  to  IT  intermediaries  by  the  Appropriate  Government  or  its agency under clause (b) of sub-section (3) of section 79 of the IT Act, 2000 to facilitate the removal or disabling of access to any information,  data  or  communication  link  being  used  to  commit  an unlawful act.
- iv. A Suspect Registry of identifiers of cyber criminals has been launched by I4C on 10.09.2024 in collaboration with Banks/Financial Institutions. So  far,   more  than  18.43 lakh   suspect   identifier   data

## L.S.US.Q.NO. 432 FOR 02.12.2025

received from Banks and 24.67 lakh Layer 1 mule accounts have been shared with the participating entities of Suspect Registry and declined transactions worth Rs. 8031.56 crores.

- v. Samanvaya  Platform  has  been  made  operational  to  serve  as  an Management Information System(MIS) platform, data repository and a coordination  platform  for  LEAs  for  cybercrime  data  sharing  and analytics. It provides analytics based interstate linkages of crimes and criminals,  involved  in  cybercrime  complaints  in  various  States/UTs. The module 'Pratibimb' maps  locations of criminals and crime infrastructure on a map to give visibility to jurisdictional officers. The module also facilitates seeking and receiving of techno-legal assistance by Law Enforcement  Agencies from I4C and other SMEs. It has lead to arrest of 16,840 accused and 1,05,129 Cyber Investigation assistance request.
- vi. The Central Government has taken various initiatives to create cyber crime awareness which, inter-alia, include:-
- 1) The Hon'ble Prime Minister spoke about digital arrests during the episode "Mann Ki Baat" on 27.10.2024  and apprised  the citizens of India.
- 2) A special programme was organized by Aakashvani, New Delhi on Digital Arrest on 28.10.2024.

## L.S.US.Q.NO. 432 FOR 02.12.2025

- 3) Caller Tune Campaign: I4C is collaboration with the Department of Telecommunications (DoT) launched a caller tune campaign with effect  from  19.12.2024  for  raising  awareness  about  cybercrime and  promoting  the  Cybercrime  Helpline  Number  1930  &  NCRP portal.  The  caller  tunes  were  also  being  broadcast  in  English, Hindi  and  10  regional  languages  by  Telecom  Service  Providers (TSPs).  Six  versions  of  caller  tunes  were  played  which  cover various modus-operandi, namely, Digital Arrest, Investment Scam, Malware, Fake Loan App, Fake Social Media Advertisements.
- 4) The Central Government has launched a comprehensive awareness  programme  on  digital  arrest  scams  which,  inter-alia, include; newspaper advertisement, announcement in Delhi Metros, use of social media influencers to create special posts, campaign through Prasar Bharti and electronic media, special programme on Aakashvani.
- 5) In partnership with DD  News,  I4C conducted  a cybercrime awareness  campaign  running  through  Weekly  Show  Cyber-Alert starting from 19th July 2025 for 52 Weeks.
- 6) To further spread awareness on cyber crime, the Central Government has taken steps which, inter-alia, include; dissemination of messages through SMS, I4C social media

## L.S.US.Q.NO. 432 FOR 02.12.2025

account i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS  campaign, TV campaign, Radio campaign, School Campaign,  advertisement in cinema  halls, celebrity  endorsement,  IPL  campaign,  campaign  during  Kumbh Mela 2025& Suraj Kund Mela 2025, engaged MyGov for publicity in multiple mediums, organizing Cyber Safety and Security Awareness  weeks  in  association  with  States/UTs,  publishing  of Handbook  for  Adolescents/Students,  digital  displays  on  railway stations and airports across, etc.

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