Lok Sabha Question No. 1521 (UNSTARRED), answered on 2015-12-08
Subject: Complaints against Delhi Police Officers
Ministry: HOME AFFAIRS
Asked by: LAXMAN GILUWA, RAMA DEVI

## GOVERNMENT OF INDIA

## MINISTRY OF HOME AFFAIRS

## LOK SABHA

## UNSTARRED QUESTION NO.1521

TO BE ANSWERED ON THE 08 TH  DECEMBER, 2015/ AGRAHAYANA 17, 1937 (SAKA)

## COMPLAINTS AGAINST DELHI POLICE OFFICERS

†1521. SHRI LAXMAN GILUWA: SHRIMATI RAMA DEVI:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) whether the number of complaints received regarding the conduct of the Delhi Police Officers is increasing every year;
- (b)  if  so,  the  details  thereof  and  the  reaction  of  the  Government  in  this regard;
- (c)  the  measures  taken  by  the  Government  for  stringent  action  on  these complaints and to have a check on corruption in the Delhi Police Department;
- (d)  whether  under  the  present  law,  the  police  officers  convicted  in  the corruption cases are reinstated after some time; and
- (e)  if  so,  the  reformative steps  taken by  the Government in this regard and the success achieved as a result thereof?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI HARIBHAI PARATHIBHAI CHAUDHARY)

(a) to (b): The details of complaints received and action taken against the erring police personnel during the year 2014 and 2015 (upto 30/11/2015) are as under:

|                      |                     | Complaints substantiated   | not                      | pending            | Action taken     | Action taken     |
|----------------------|---------------------|----------------------------|--------------------------|--------------------|------------------|------------------|
| Year                 | Complaints received |                            | Complaints substantiated | Complaints enquiry | Major Punishment | Minor Punishment |
| 2014                 | 14290               | 434                        | 12572                    | 1284               | 13               | 242              |
| 2015 (upto 30.11.15) | 13328               | 394                        | 8849                     | 4085               | 12               | 347              |

## LS.US.Q.No.1521 FOR 08.12.2015

(c):  Various steps taken to prevent the incidents of corruption in Delhi Police are as under:

1. A  Vigilance  Branch  headed  by  Spl.  CP/Vig.  is  functioning  to  check corrupt practices of police personnel.   Five toll free numbers i.e. 23417995, 23416401, 23416402, 23416403 and 23416404 have been dedicated for the convenience  of  General  public  to  send  complaints  regarding  corruption  in Delhi Police. Besides, Public Grievances Cells have also been set up in each District.
2. In order to restore public confidence in police, deterrent action is taken by the  Delhi  Police  in  cases  where  policemen  are  found  involved  in malpractices.  This includes suspension, transferring to non-sensitive units, initiating disciplinary action for major/minor penalty including dismissal and registering criminal cases against them.
3. The public has the facility to ring up senior officers, PCR and telephone No.  23417995  of  the  Flying  Squad  of  Vigilance  Branch  in  case  of  any harassment by police officials. In addition, a toll free anti-corruption helpline 1064 is functioning in Vigilance unit since April 2014. In order to encourage the general public to be more vigilant about corrupt activities of police, there is  also  a  facility  of  P.O.  Box  No.171  through  which  public  can  send complaints against corrupt policemen.
4. Delhi  Police  advertises  telephone  numbers  of  District  DCsP  along  with their fax numbers and e-mail addresses.
5. The staff is briefed/ instructed regularly by the senior officers at various levels to refrain from indulging in corrupt activities.
6. A single window system is at place at PHQ for monitoring & tracking of complaints.
7. A number of steps have been taken recently to encourage members of public to call or send SMS/Whatsapp messages to the Anti-corruption helpline (no. 9910641064) of Delhi Police.

## LS.US.Q.No.1521 FOR 08.12.2015

8. Advertisements  in  media,  through  posters  and  FM  radio  Jingles  are issued  regularly  to  encourage  public  to  report  corruption  misdeeds  of  the police to the helpline number.

(d)  to  (e):  Action  is  taken  against the police officers  who are convicted in any corruption/criminal case, after  examining the matter  under Rule 11 of Delhi  Police  (Punishment  &  Appeal)  Rules,  1980.    If  in  the  opinion  of  the disciplinary authority, an offence is  such as would render the retention  of the convicted police officer in service, prima facie, undesirable, an order is forthwith  made  dismissing  or  removing  him  from  service  without  calling upon him to show cause against the proposed action.

*****