Lok Sabha Question No. 4753 (UNSTARRED), answered on 2026-03-20
Subject: Registered Complaints  on AYUSH Suraksha Portal
Ministry: AYUSH
Asked by: Shri Jagadish Chandra Barma Basunia

## GOVERNMENT OF INDIA MINISTRY OF AYUSH

## LOK SABHA UNSTARRED QUESTION NO. 4753 TO BE ANSWERED ON 20 th  MARCH 2026

## Registered Complaints on AYUSH Suraksha Portal

4753. Shri Jagadish Chandra Barma Basunia:

Will the Minister of AYUSH be pleased to state:

(a) the number of complaints registered on the AYUSH Suraksha portal since its inception, yearwise and category-wise;

(b) the number of such complaints disposed of and pending till date;

(c) whether any repeat offenders have been identified on the basis of such complaints, if so, the details thereof; and

(d) the details of such offenders and the action taken by the Government against them in this regard?

## ANSWER

## THE MINISTER OF STATE (IC) OF THE MINISTRY OF AYUSH (SHRI PRATAPRAO JADHAV)

(a)  Ministry of Ayush has launched an IT enabled online portal 'Ayush Suraksha' to track the reported Misleading Advertisements (MLAs)/Objectionable Advertisements (OAs) and Adverse Drug  Reactions  (ADRs)  on  30th  May  2025.  The  portal  features  a  centralized  dashboard  for capturing  of  MLAs/OAs  and  tracking  of  suspected  ADRs  for  prompt  regulatory  action  and comprehensive data analysis

The number of complaints registered on the Ayush Suraksha Portal since its inception are attached at Annexure-I.

(b) All complaints received over the Ayush Suraksha Portal has been forwarded to the concerned authorities  for  further  necessary  action.  As  per  the  information  received  from  State/UT Governments, the details of the number of complaints received and disposed of on the Ayush Suraksha portal till date are attached at Annexure-II.

(c)  &  (d)  As  per  the  information  received  from  State/UT  Governments,  the  details  of  repeat offenders identified based on the complaints received so far and action taken thereon are attached at Annexure-III.

*****

The details of complaints received through the Ayush Suraksha Portal since its inception are as follows:

| Misleading Advertisements (MLAs) and suspected Adverse Drug Reactions (ADRs) submitted to Ayush Suraksha Portal   | Misleading Advertisements (MLAs) and suspected Adverse Drug Reactions (ADRs) submitted to Ayush Suraksha Portal   | Misleading Advertisements (MLAs) and suspected Adverse Drug Reactions (ADRs) submitted to Ayush Suraksha Portal   |
|-------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------|
| Submitted by                                                                                                      | MLAs                                                                                                              | Suspected ADR's                                                                                                   |
| Public                                                                                                            | 55                                                                                                                | 00                                                                                                                |
| NPvCC, All India Institute of Ayurveda, New Delhi                                                                 | 46                                                                                                                | 00                                                                                                                |
| IPVC, Institute of Teaching and Research in Ayurveda, Jamnagar                                                    | 945                                                                                                               | 63                                                                                                                |
| IPVC, National Institute of Ayurveda, Jaipur                                                                      | 5267                                                                                                              | 65                                                                                                                |
| IPVC, National Institute of Homoeopathy, Kolkata                                                                  | 288                                                                                                               | 00                                                                                                                |
| IPVC, National Institute of Unani Medicine, Bengaluru                                                             | 2391                                                                                                              | 54                                                                                                                |
| IPVC, National Institute of Siddha, Chennai                                                                       | 1277                                                                                                              | 34                                                                                                                |
| Total                                                                                                             | 10269                                                                                                             | 216                                                                                                               |

## Annexure-II

As  per  the  information  received  from  State/UT  Governments,  the  details  of  the  number  of complaints received and disposed of on the Ayush Suraksha portal till date are as follows:

|   S. No. | States/UTs Governments   | No of complaints received on portal   | Action Taken thereon   |
|----------|--------------------------|---------------------------------------|------------------------|
|        1 | Maharashtra              | 1112                                  | 1112                   |
|        2 | Uttarakhand              | 237                                   | 191                    |
|        3 | Madhya Pradesh           | 975                                   | 197                    |
|        4 | Odisha                   | 291                                   | 213                    |
|        5 | Himachal Pradesh         | 402                                   | 287                    |
|        6 | Kerala                   | 108                                   | 108                    |
|        7 | Delhi                    | 369                                   | 322                    |
|        8 | Tripura                  | 44                                    | 23                     |
|        9 | Tamilnadu                | 825                                   | 609                    |
|       10 | Puducherry               | 79                                    | 04                     |
|       11 | Haryana                  | Nil                                   | Nil                    |
|       12 | Punjab                   | Nil                                   | Nil                    |
|       13 | Uttar Pradesh            | Nil                                   | Nil                    |

## Annexure-III

As  per  the  information  received  from  State/UT  Governments,  the  details  of  repeat  offenders identified based on the complaints received so far and action taken thereon are as follows:

|   S. No. | States/UTs Governments   | No of repeat offenders identified   | Action Taken thereon   |
|----------|--------------------------|-------------------------------------|------------------------|
|        1 | Uttarakhand              | 10                                  | 10                     |
|        2 | Tripura                  | 01                                  | 01                     |
|        3 | Puducherry               | 04                                  | 04                     |
|        4 | Madhya Pradesh           | Nil                                 | Nil                    |
|        5 | Maharashtra              | Nil                                 | Nil                    |
|        6 | Odisha                   | Nil                                 | Nil                    |
|        7 | Haryana                  | Nil                                 | Nil                    |
|        8 | Himachal Pradesh         | Nil                                 | Nil                    |
|        9 | Kerala                   | Nil                                 | Nil                    |
|       10 | Delhi                    | Nil                                 | Nil                    |
|       11 | Tamilnadu                | Nil                                 | Nil                    |
|       12 | Punjab                   | Nil                                 | Nil                    |
|       13 | Uttar Pradesh            | Nil                                 | Nil                    |

*****