Lok Sabha Question No. 6203 (UNSTARRED), answered on 2026-04-01
Subject: Outsourced employees working in Railways
Ministry: RAILWAYS
Asked by: Shri Ramprit Mandal

## GOVERNMENT OF INDIA

## MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO. 6203 TO BE ANSWERED ON 01.04.2026

## OUTSOURCED EMPLOYEES WORKING IN RAILWAYS

## †6203. SHRI RAMPRIT MANDAL:

Will the Minister of RAILWAYS be pleased to state:

- (a)  whether  the  Government  has  taken  cognisance  of  the  fact  that outsourced employees working in the Railways and its related undertakings  in  many  places  not  receiving  their  salaries  and  other facilities  on  time  as  per  the  terms  of  the  tender  due  to  which complaints of exploitations of the employees have been received and if so, the details thereof;
- (b) the details of complaints received from outsourced employees regarding salary, EPF, ESI/other facilities during the last five years, yearwise;
- (c) the details of the number of contractors/companies found violating the tender conditions and the action taken against them;
- (d)  whether  any  contractors/companies  have  been  blacklisted/banned  by the Government and if so, the details thereof;
- (e) whether any special committee/monitoring mechanism has been set up by  the  Government  to  investigate  such  cases  and  resolve  employee grievances and if so, the details thereof?

## ANSWER

MINISTER OF RAILWAYS, INFORMATION & BROADCASTING AND

## ELECTRONICS & INFORMATION TECHNOLOGY (SHRI ASHWINI VAISHNAW)

- (a) to (e) Indian Railways (IR) executes a wide range of works for creation, repair and maintenance of its various assets including stations, coaches, wagons,  coaching  depots,  locomotives,  tracks,  etc.  pertaining  to  various departments namely Mechanical, Commercial, Electrical, Civil Engineering,

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Signal  &  Telecommunication,  Medical,  etc.  These  works  are  executed departmentally and/or through outsourcing.

Railways as Principal Employer ensures that the outsourced workers are  provided  facilities  by  the  agencies  as  per  provisions  of  Labour  Laws and ensure compliance with the Contract Labour (Regulation & Abolition) Act, 1970 and minimum wages notified by the Central/State Governments under the Minimum Wages Act, 1948, and EPF & MP Act, 1952. Compliance of  the  statutory  provisions  is  ensured  through  conditions  incorporated  in the agreements made by the Railways. Suitable guidelines are available for dealing with the cases of violation of the above laws, if any, in accordance with  the  extant  laws  and  guidelines.  Action  on  complaints  of  delayed payments/  non  payment  of  salaries  is  dealt  with  as  per  agreement conditions  and  necessary  action  as  deemed  fit  is  taken  against  the outsourced agency.

Further, to effectively monitor the contractual obligations, a comprehensive set of measures are taken at various levels. These include mandatory  registration  of  worker  details  on  the  Shramik  Kalyan  Portal, strict  adherence  to  statutory  compliances,  protection  against  arbitrary termination of contractual workers, imposition of penalties for any violations  detected,  organization  of  workers  awareness  camps  and  the establishment  of  dedicated  grievance  redressal  mechanisms  to  ensure timely resolution of concerns.

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