Lok Sabha Question No. 2444 (UNSTARRED), answered on 2026-02-13
Subject: 'Tele-Law: Reaching the Unreached' Scheme
Ministry: LAW AND JUSTICE
Asked by: Shri Babu Singh Kushwaha

## GOVERNMENT OF INDIA

## MINISTRY OF LAW AND JUSTICE DEPARTMENT OF JUSTICE

## LOK SABHA UNSTARRED QUESTION NO.2444 TO BE ANSWERED ON FRIDAY, THE 13 th  FEBRUARY, 2026

## 'TELE-LAW: REACHING THE UNREACHED' SCHEME

## ✝ 2444.  SHRI BABU SINGH KUSHWAHA:

Will the Minister of LAW AND JUSTICE be pleased to state:

- (a) the objectives of the 'Tele-Law: Reaching the Unreached' scheme launched in the year 2017 and the manner in which this scheme is helpful in providing free legal consultation prior to litigation;
- (b) the  number  of  Common  Service  Centres  currently  operational  under  this  scheme  in Jaunpur  and  Machhlishahr  Parliamentary  Constituencies  of  Uttar  Pradesh  and  the number of beneficiaries who have been provided legal advice through Video/Telephone/Mobile App during the last three years;
- (c) whether any special steps have been taken by the Government under the said scheme to increase  outreach  to  women,  Scheduled  Castes/Scheduled  Tribes  and  the  poor  and deprived sections in rural and semi-urban areas like Jaunpur-Machhlishahr; and
- (d) if so, the details thereof?

## ANSWER

## MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY OF LAW AND JUSTICE; AND MINISTER OF STATE IN THE MINISTRY OF PARLIAMENTARY AFFAIRS

## (SHRI ARJUN RAM MEGHWAL)

(a) to (d): Under  the  Designing  Innovative  Solutions  for  Holistic  Access  to  Justice (DISHA) Scheme, the Tele Law programme connects citizens with the lawyers to provide pre-litigation  advice  through  the  use  of  Video/Tele  conferencing  facilities  available  at  the Common Service Centres (CSCs) operated by the Village Level Entrepreneurs (VLEs) at the Gram Panchayat level, Tele-Law Mobile App and Toll Free No. 14454.

Under the Tele-Law programme, Nyaya Sahayaks have been engaged in around 500 Aspirational Blocks across the country since 2024, to provide door-to-door delivery of legal service  assistance  to  citizens  for  accessing  legal  advice  under  the  Tele-Law  programme, facilitate  registration  of  cases  on  the  Tele-Law  platform  and  act  as  a  vital  link  between beneficiaries and panel lawyers. Nyaya Sahayaks are active as community based facilitators

in the aspirational blocks of the country. They play a critical role in creating awareness about legal rights and entitlements through door-to-door outreach, community interactions and local campaigns.

Through  a  network  of 2,50,000 CSCs  spanning  776  Districts (including 112 Aspirational  Districts  and  500  Aspirational  Blocks)  spread  across  36  States/UTs  of  the country, the Tele-Law programme has provided more than 1.12 Crore pre-litigation advices to the beneficiaries as on 31.01.2026.

Under  the  Tele-Law  Programme,  currently,  800  and  51  CSCs  are  operational  in Jaunpur and Machhlishahr Parliamentary Constituencies of Uttar Pradesh, as on 31 st January 2026 respectively. A total of 7,527 beneficiaries were provided pre-litigation advice through Video/Telephone/Mobile App under Tele-Law in the Jaunpur Constituency and 140 advice enabled in Machhlishahr Constituency in the last three years, as on 31 st January, 2026.

The Government has taken several steps to increase the outreach of the Scheme to the marginalised and disadvantaged sections of the society including women, SC/STs and others. Under  the  Tele-Law  programme  pre-litigation  advice  is  provided  in  multiple  languages. National webinars and regional workshops are held from time to time facilitating the outreach of the Scheme to the beneficiaries.

In order to increase the outreach, the Tele-Law web portal and Tele-Law application has been translated in 22 scheduled languages. Further, the Tele-Law platform was integrated with Nyaya Bandhu (Pro Bono Legal Services) platform to facilitate legal representation in courts to the eligible beneficiaries under Section 12 of the Legal Services Authorities (LSA) Act, 1987.

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