Lok Sabha Question No. 1534 (UNSTARRED), answered on 2026-02-09
Subject: Beneficiaries of Central Schemes in Warangal
Ministry: FINANCE
Asked by: Dr. Kadiyam Kavya

## GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF FINANCIAL SERVICES

## LOK SABHA

## UNSTARRED QUESTION NO. 1534

ANSWERED ON MONDAY, FEBRUARY 9, 2026/MAGHA 20, 1947 (SAKA)

## Beneficiaries of Central Schemes in Warangal

## 1534. DR. KADIYAM KAVYA:

Will the Minister of FINANCE be pleased to state:

- (a) the details of the number of beneficiaries/accounts covered under Pradhan Mantri Jan Dhan Yojana (PMJDY), Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha  Bima  Yojana  (PMSBY)  in  Warangal  Parliamentary  Constituency  during  the  last three years (2022-23 to 2024-25), year-wise;
- (b) the details of PMJDY accounts in Warangal, including the number of inoperative/dormant accounts, bank-wise along with the number of claims filed, settled and pending under PMJJBY and PMSBY, year-wise; and
- (c) the steps taken to strengthen financial inclusion and time-bound grievance redressal in rural and semi-urban areas of Warangal, including measures for account activation, direct benefit transfer access, insurance awareness and claim settlement facilitation?

## Answer

## THE MINISTER OF STATE IN THE MINISTRY OF FINANCE (SHRI PANKAJ CHAUDHARY)

(a) the details of the number of beneficiaries/accounts covered under PMJDY, PMJJBY and PMSBY in Warangal, Hanumakonda, Jayashankar Bhupalapally and Jangoan District, which come under Warangal Parliament Constituency, are as under:

| As on   | *PMJDY    | As on   | PMJJBY   | PMSBY     |
|---------|-----------|---------|----------|-----------|
| Mar' 23 | 10,80,291 | May' 23 | 5,47,416 | 11,82,316 |
| Mar' 24 | 11,76,060 | May' 24 | 6,17,639 | 14,39,067 |
| Mar' 25 | 12,50,431 | May' 25 | 7,09,969 | 15,61,643 |

(b) The details of PMJDY accounts in Warangal District are at Annexure I, however, the bankwise details of inoperative/dormant accounts are not centrally maintained. The details of claims under PMJJBY and PMSBY in Warangal district are at Annexure II.

(c)  For  grievance  redressal  mechanism,  Board  of  Directors  of  individual  Banks  lay  down appropriate  grievance  redressal  mechanisms  within  the  organization  to  resolve  customer grievances. If grievances involving deficiency in services rendered by entities regulated by RBI are not resolved to the satisfaction of the customers or not replied to within a period of 30 days by the regulated entity, the customer can approach the 'Reserve Bank - Integrated Ombudsman

Scheme, 2021' that provides cost-free redressal of complaints.

Further, with an objective to enhance the penetration of Financial Inclusion schemes campaigns are  conducted  from  time  to  time  which  inter-alia  includes  opening  of  PMJDY  accounts, reverification  of  KYC  for  PMJDY  accounts,  enrolments  under  PMJJBY,  PMSBY  &  APY schemes. Recently a 4 months Gram Panchayat saturation campaign for Financial Inclusion was organized from 01.07.2025 to 31.10.2025 across the country. Under that, 1054 Camps were conducted in Warangal Parliament Constituency.

*****

*Claims settled = Claims Paid + Claims Rejected

| Annexure I   | Annexure I                | Annexure I                   |
|--------------|---------------------------|------------------------------|
| S. No        | Banks                     | PMJDY Accounts as on 21.1.26 |
| 1            | Bank of Maharashtra       | 1,492                        |
| 2            | Canara Bank               | 12,725                       |
| 3            | Central Bank of India     | 4,038                        |
| 4            | Indian Bank               | 6,270                        |
| 5            | Indian Overseas Bank      | 44,766                       |
| 6            | Punjab &Sind Bank         | 100                          |
| 7            | Punjab National Bank      | 1,543                        |
| 8            | State Bank of India       | 1,46,912                     |
| 9            | UCO Bank                  | 1,551                        |
| 10           | Union Bank of India       | 23,562                       |
| 11           | State Bank of India (RRB) | 40,730                       |
| 12           | Axis Bank Ltd             | 906                          |
| 13           | Federal Bank Ltd          | 190                          |
| 14           | HDFC Bank Ltd             | 670                          |
| 15           | ICICI Bank Ltd            | 5,714                        |
| 16           | IDBI Bank Ltd.            | 317                          |
| 17           | IndusInd Bank Ltd         | 279                          |
| 18           | Kotak Mahindra Bank Ltd   | 4,864                        |
| 19           | South Indian Bank Ltd     | 118                          |
| 20           | Yes Bank Ltd              | 2,765                        |
| Banks Total  | Banks Total               | 2,99,512                     |

| Annexure II   | Annexure II   | Annexure II   | Annexure II                          | Annexure II   | Annexure II   | Annexure II                          |
|---------------|---------------|---------------|--------------------------------------|---------------|---------------|--------------------------------------|
|               | PMJJBY        | PMJJBY        | PMJJBY                               | PMSBY         | PMSBY         | PMSBY                                |
| As On         | Received      | Settled*      | Outstanding at the end of the Period | Received      | Settled*      | Outstanding at the end of the Period |
| May' 2022     | 3305          | 3247          | 34                                   | 429           | 398           | 31                                   |
| May' 2023     | 3816          | 3779          | 12                                   | 440           | 430           | 10                                   |
| May' 2024     | 3916          | 3873          | 17                                   | 499           | 480           | 19                                   |
| May' 2025     | 3995          | 3946          | 23                                   | 586           | 518           | 68                                   |
| 14.01.2026    | 4078          | 4017          | 35                                   | 591           | 517           | 74                                   |