Lok Sabha Question No. 52 (STARRED), answered on 2015-12-02
Subject: Transportation of Goods
Ministry: RAILWAYS
Asked by: HARIOM SINGH RATHORE

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA STARRED QUESTION NO.52 TO BE ANSWERED ON 02.12.2015

## TRANSPORTATION OF GOODS

- †*52.   SHRI HARIOM SINGH RATHORE:

Will the Minister of RAILWAYS be pleased to state:

- (a) the  details  of  the  profit  earned/loss  suffered  by  Railways  on account of transportation of goods during the last three years;
- (b) the number of cases of loss of revenue reported in transportation of goods  and  the  corrective  action  taken  thereon  during  the  above period;
- (c) whether  there  have  been  cases  of  claims  by  the  consumers  for delay  in  delivery  of  goods  to  the  desired  destination  during  the above period;
- (d) if so, the details thereof and the compensation paid against those claims; and
- (e) the  details  of  action  taken  against  the  guilty  persons/officials  in this regard?

## ANSWER

## MINISTER OF RAILWAYS

( SHRI SURESH PRABHAKAR PRABHU )

- (a) to (e): A Statement is laid on the Table of the House.

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STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (e) OF STARRED QUESTION NO.52 BY SHRI HARIOM SINGH RATHORE TO BE ANSWERED IN  LOK  SABHA  ON  02.12.2015  REGARDING  TRANSPORTATION  OF GOODS

- (a): The available details of the profit earned/loss suffered by Railways on account of transportation of goods for the last three years are as under:

(in Crore)

| Year    |   Cost |   Earnings |   Profit/Loss (-) |
|---------|--------|------------|-------------------|
| 2011-12 |  46690 |      69548 |             22858 |
| 2012-13 |  52081 |      85263 |             33182 |
| 2013-14 |  61314 |      93906 |             32592 |

- (b): During the above period, the number of cases of loss of revenue as reflected  in  the  payments  made  by  Railways  on  account  of compensation  claims  in  transportation  of  Goods  (New  Claims Registered & Reopened) were 42901 and out of these compensation  claims,  more  than  93%  claims  were  settled.  To minimize claims on transportation of goods, Indian Railways have operationalised Freight Operation Information System (FOIS) to get real  time  information  on  the  transportation  of  goods.    Other measures undertaken to minimize claim cases include escorting of goods  trains,  proper  marking  and  labeling  of  packages  to  avoid their  loss/over  carriage  and  insistence  of  provision  of  dunnage  to protect flap doors where required to avoid their loss/over carriage.

- (c)&(d): Indian Railway does not guarantee any transit time in transportation of goods and there are no claims attendant for delay in delivery of goods.
- (e): As  per  data  presently  available,  the  number  of  staff  taken  up  for compensation claims, on the whole, are as under:

2012-13                    -       40

2013-14                    -       51

2014-15                    -       54

Further, in case of violation of rules or acts of negligence by railway  staff  leading  to  a  loss  of  revenue  when  ever  brought  to notice, these are taken up separately on a case to case basis.

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