Lok Sabha Question No. 2526 (UNSTARRED), answered on 2015-12-14
Subject: Complaint in Implementation of RGGLVY
Ministry: PETROLEUM AND NATURAL GAS
Asked by: BANSHILAL MAHTO, RAM TAHAL CHOUDHARY, VINOD KUMAR SONKAR, HARI NARAYAN RAJBHAR, CHANDRAKANT BHAURAO KHAIRE, SUNIL KUMAR SINGH, KUNWAR SARVESH  KUMAR

## LOK SABHA UNSTARRED QUESTION NO. 2526 TO BE ANSWERED ON 14 TH  DECEMBER, 2015

## COMPLAINT IN IMPLEMENTATION OF RGGLVY

†2526. DR. BANSHILAL MAHATO: SHRI RAM TAHAL CHOUDHARY: SHRI VINOD KUMAR SONKAR: SHRI HARINARAYAN RAJBHAR: SHRI CHANDRAKANT KHAIRE: SHRI SUNIL KUMAR SINGH: KUNWAR SARVESH KUMAR:

पेट्रोलियम एवं प्राक ृ लिक गैस मंत्री

- Will the Minister of PETROLEUM AND NATURAL GAS be pleased to state (a) whether any complaint relating to implementation of Rajiv Gandhi Gramin LPG Vitaran Yojana  (RGGLVY)  has  been  received  by  the  Government,  if  so,  the  number  of  cases noticed  and  action  taken  thereon  during  the  last  three  years  and  the  current  year, State/UT/Oil Marketing Companies (OMCs)-wise; (b)  whether the number of existing LPG connections  in rural areas is less than the fixed target and if so, the details thereof along with achievement made by the Government during the  said  period  along  with  any  complaints  and  number  of  cases  received  regarding negligence in providing security free gas connection to the BPL Antyoadaya families by the OMC, State/ UT/OMC-wise; (c) the number of cases of commercial use of domestic LPG cylinders detected during the said period and action taken against the culprits along with steps taken to meet the demand of LPG cylinders for commercial use which has risen in equal proportions to domestic use during the said period; (d) whether there are complaints of non supply of gas in proportion to the gas consumers in the country if so, the details thereof, State/UT/OMC-wise; (e) the number of gas plants of OMCs established in the country and concrete steps taken to  set  up  gas  plants  in  the  districts  of  Jharkhand  to  facilitate  the  consumers  for  quick services, State/UT/ OMC-wise; and (f) whether the Government proposes to issue revised marketing guidelines for OMCs and any  proposal  to  impose  a  fine  on  dealers  for  not  supplying  the  LPG  cylinder  to  the
- consumers within prescribed time period and if so, the details thereof ?

## ANSWER

पेट्रोलियम एवं प्राक ृ लिक गैस मंत्रािय में राज्य मंत्री (स्विंत्र प्रभार) (श्री धमेन्द्र प्रधान) MINISTER OF STATE (INDEPENDENT CHARGE) IN THE MINISTRY OF PETROLEUM & NATURAL GAS (SHRI DHARMENDRA PRADHAN )

(a)  State/UT-wise  and  OMCs-wise  number  of  complaints  received  in  allotment  of  Rajiv Gandhi Gramin LPG Vitaran Yojana(RGGLVY) during the last three years and current year (April-October, 2015) is at Annexure-I .

A  grievance  redressal  mechanism  has  been  formulated  by  Public  Sector  Oil Marketing  Companies(OMCs)  for  complaints  related  to  selection  of  LPG  distributorships. The complaints related to selection of distributorships are investigated as per the procedure and in case of established complaints, suitable action is taken by the concerned OMCs.

(b)    As  on  01.11.2015,  OMCs  have  16.18  crore  active  LPG  customers,  out  of  which, approximately  6.15  crore  are  rural  customers.  OMCs  aim  to  increase  the  National  LPG coverage to 75 % with minimum 60 % coverage at State level and at least one distributor in each block    by  2019.  To  increase  the  penetration  in  rural  and  backward  areas,  (OMCs) appoint new LPG distributors and more than 97 % of blocks are being catered by at least one LPG distributorship. Further, to facilitate LPG coverage for BPL families, a scheme for providing one time grant to BPL families for release of new LPG connection is in operation. As per the scheme, the security deposit (upto Rs. 1600/-) for one cylinder and Pressure Regulator is paid from the fund created for this purpose.

OMCs have reported that there is no established complaint regarding negligence in providing security free gas connection to the BPL Antoyadaya families.

(c) Number of established cases of diversion of domestic LPG cylinder, for the last 3 years and April-October 2015 are as under :-

| Period     |   IOC |   BPC |   HPC |   OMCs |
|------------|-------|-------|-------|--------|
| 2012-13    |   231 |    50 |   201 |    482 |
| 2013-14    |   110 |    29 |   125 |    264 |
| 2014-15    |   149 |    35 |   104 |    288 |
| Apr-Oct.15 |   127 |    35 |    70 |    232 |

In all established cases of  diversion, action is taken against the erring distributors as per  provisions  of  prevailing  Marketing  Discipline  Guidelines(MDG)  and  distributorship agreement.

Assessment  of  requirement  of  LPG  in  the  country  is  made  by  Public  Sector  Oil Marketing  Companies  (OMCs)  on  annual  basis.  They  plan  for  imports  as  indigenous production of LPG is less than the total demand. The projected demand is monitored on a regular basis and necessary changes in the projections are made based on the prevailing sales trend, change in policies or any other factor which may influence the demand.

- (d) OMCs have reported that LPG distributors   endeavour to supply refills within 7 working days  from  the  date  of  booking.  It  has  been  also  reported  that  OMCs  are  meeting  the demands of the customers registered with their LPG distributors.
- (e) State/UT-wise and OMCs-wise details of bottling plants is at Annexure-II.

At  present,  OMCs  are  catering  to  the  demands  of  the  customers  of  the  State  of Jharkhand from the existing bottling plants. However, to cater to the future demands, OMCs are augmenting the capacity of some of the existing bottling plants and have also planned to establish some new bottling plants in the state.

- (f)  The  Revised  Marketing  Discipline  Guidelines(MDG) 2015 have provisions for initiating action against LPG distributors for deliberate delay in refill supplies.

ANNEXURE I 2526 for 14.12.2015 regarding Complaint in implementation of

Annexure referred to part (a) in Lok Sabha Unstarred Question No. RGGLVY by Dr. Banshilal Mahato  and others.

State-wise total number of irregularities / disputes reported in allotment of LPG RGGLVs (i.e. after issuance of LOI) during last three years & current year i.e. from Apr-12 to Oct '15

| STATE / UT        | No. of complaints received   | No. of complaints received   | No. of complaints received   | No. of complaints received   |
|-------------------|------------------------------|------------------------------|------------------------------|------------------------------|
|                   | IOCL                         | BPCL                         | HPCL                         | TOTAL                        |
| CHANDIGARH        | 0                            | 0                            | 0                            | 0                            |
| DELHI             | 0                            | 0                            | 0                            | 0                            |
| HARYANA           | 0                            | 3                            | 0                            | 3                            |
| HIMACHAL PRADESH  | 0                            | 0                            | 0                            | 0                            |
| JAMMU & KASHMIR   | 1                            | 9                            | 0                            | 10                           |
| PUNJAB            | 2                            | 0                            | 0                            | 2                            |
| RAJASTHAN         | 1                            | 23                           | 3                            | 27                           |
| UTTAR PRADESH     | 44                           | 0                            | 2                            | 46                           |
| UTTRANCHAL        | 2                            | 62                           | 0                            | 64                           |
| SUB TOTAL NORTH   | 50                           | 97                           | 5                            | 152                          |
| ANDAMAN & NICOBAR | 0                            | 0                            | 0                            | 0                            |
| ARUNACHAL PRADESH | 1                            | 0                            | 0                            | 1                            |
| ASSAM             | 4                            | 0                            | 0                            | 4                            |
| BIHAR             | 0                            | 0                            | 8                            | 8                            |
| JHARKHAND         | 2                            | 0                            | 1                            | 3                            |
| MANIPUR           | 1                            | 0                            | 0                            | 1                            |
| MEGHALAYA         | 0                            | 0                            | 0                            | 0                            |
| MIZORAM           | 0                            | 0                            | 0                            | 0                            |

| NAGALAND             |   0 |   0 |   0 |   0 |
|----------------------|-----|-----|-----|-----|
| ORISSA               |   2 |   0 |   5 |   7 |
| SIKKIM               |   0 |   0 |   0 |   0 |
| TRIPURA              |   0 |   0 |   0 |   0 |
| WEST BENGAL          |  14 |   0 |   5 |  19 |
| SUB TOTAL EAST       |  24 |   0 |  19 |  43 |
| CHATTISGARH          |   9 |   0 |   0 |   9 |
| DADRA & NAGAR HAVELI |   0 |   0 |   0 |   0 |
| DAMAN & DIU          |   0 |   0 |   0 |   0 |
| GOA                  |   0 |   0 |   0 |   0 |
| GUJARAT              |   1 |   0 |   0 |   1 |
| MADHYA PRADESH       |  29 |   2 |   4 |  35 |
| MAHARASHTRA          |  10 |   0 |   1 |  11 |
| SUB TOTAL WEST       |  49 |   2 |   5 |  56 |
| ANDHRA PRADESH       |   0 |   0 |   0 |   0 |
| KARNATAKA            |  17 |   0 |  10 |  27 |
| KERALA               |   0 |   0 |   1 |   1 |
| LAKSHADWEEP          |   0 |   0 |   0 |   0 |
| PONDICHERRY          |   0 |   0 |   0 |   0 |
| TAMILNADU            |   4 |   0 |   0 |   4 |
| TELANGANA            |   0 |   0 |   0 |   0 |
| SUB TOTAL SOUTH      |  21 |   0 |  11 |  32 |
| ALL INDIA            | 144 |  99 |  40 | 283 |

Annexure-II

Annexure referred to part (e) in Lok Sabha Unstarred Question No. 2526 for 14.12.2015 regarding Complaint in implementation of RGGLVY by Dr. Banshilal Mahato  and others.

## BOTTLING PLANTS (STATE-WISE & COMPANY-WISE) as on 01.10.2015

|                   | I O C                  | H P C                 | B P C                  | INDUSTRY TO        |
|-------------------|------------------------|-----------------------|------------------------|--------------------|
| NAME OF THE STATE | No. of Bottling Plants | No.of Bottling Plants | No. of Bottling Plants | No. of Bottling Pl |
| UTTAR PRADESH     | 13                     | 3                     | 9                      | 25                 |
| UTTARANCHAL       | 2                      | 0                     | 1                      | 3                  |
| RAJASTHAN         | 4                      | 3                     | 4                      | 11                 |
| DELHI             | 2                      | 0                     | 0                      | 2                  |
| HARYANA           | 2                      | 2                     | 2                      | 6                  |
| PUNJAB            | 2                      | 2                     | 2                      | 6                  |
| HIMACHAL          | 2                      | 0                     | 0                      | 2                  |
| JAMMU & KASHMIR   | 2                      | 2                     | 0                      | 4                  |
| NR SUB TOTAL      | 29                     | 12                    | 18                     | 59                 |
| WEST BENGAL       | 5                      | 1                     | 3                      | 9                  |
| BIHAR             | 3                      | 2                     | 1                      | 6                  |
| JHARKHAND         | 2                      | 2                     |                        | 4                  |
| ORISSA            | 2                      | 1                     | 1                      | 4                  |
| TRIPURA           | 1                      | 0                     | 0                      | 1                  |
| SIKKIM            | 1                      | 0                     | 0                      | 1                  |
| ANDAMAN & NICOBAR | 1                      | 0                     | 0                      | 1                  |
| ASSAM             | 6                      | 0                     | 0                      | 6                  |
| ARUNACHAL         | 1                      | 0                     | 0                      | 1                  |

| NAGALAND       |   1 |   0 |   0 |   1 |
|----------------|-----|-----|-----|-----|
| MIZORAM        |   1 |   0 |   0 |   1 |
| MANIPUR        |   1 |   0 |   0 |   1 |
| ER SUB TOTAL   |  25 |   6 |   5 |  36 |
| MAHARASHTRA    |   3 |   8 |   8 |  19 |
| GUJARAT        |   6 |   2 |   3 |  11 |
| MADHYA PRADESH |   3 |   2 |   3 |   8 |
| CHHASTISGARH   |   1 |   1 |   0 |   2 |
| GOA            |   0 |   1 |   1 |   2 |
| WR SUB TOTAL   |  13 |  14 |  15 |  42 |
| TAMILNADU      |  11 |   2 |   4 |  17 |
| TELANGANA      |   2 |   1 |   1 |   4 |
| ANDHRA PRADESH |   3 |   4 |   2 |   9 |
| KARNATAKA      |   4 |   5 |   3 |  12 |
| KEARLA         |   3 |   2 |   2 |   7 |
| PONDY          |   1 |   0 |   0 |   1 |
| SR SUB TOTAL   |  24 |  14 |  12 |  50 |
| GRAND TOTAL    |  91 |  46 |  50 | 187 |