Lok Sabha Question No. 1797 (UNSTARRED), answered on 2015-12-09
Subject: Passenger Facilities
Ministry: RAILWAYS
Asked by: BHAVANA GAWALI (PATIL)

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

LOK SABHA UNSTARRED QUESTION  NO.1797 TO BE ANSWERED ON 09.12.2015

## PASSENGER FACILITIES

†1797.       SMRIMATI BHAVANA PUNDALIKRAO GAWALI PATIL:

Will the Minister of RAILWAYS be pleased to state:

(a)    the main targets fixed by the Railways for the current five year plan and the extent to which success has been achieved by the Railways so far in this regard; and

(b) the  details  of  the  measures  taken  by  the  Railways  to  improve  the passenger facilities?

ANSWER MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI MANOJ SINHA)

(a) & (b) :   A Statement is laid on the Table of the House.

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STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  &  (b)  OF  UNSTARRED QUESTION  NO.  1797  BY  SMRIMATI  BHAVANA  PUNDALIKRAO  GAWALI  PATIL ANSWERED IN LOK SABHA ON 09.12.2015 REGARDING PASSENGER FACILITIES The  main  targets  fixed  by  the  Railways  for  the  current  12th  Five  Year

(a): Plan(2012-2017) and the progress in the first three years are furnished below:-

| Operational/ Project Parameters   | 12th Plan Targets   | Internal Revised Targets*   |   Achievements 2012-13 |   Achievements 2013-14 |   Achievements 2014-15 |   Total |
|-----------------------------------|---------------------|-----------------------------|------------------------|------------------------|------------------------|---------|
| New Lines (Kms)                   | 4,000               | 1392                        |                    501 |                    450 |                    313 |    1264 |
| Doubling (Kms)                    | 7,653               | 4633                        |                    705 |                    708 |                    705 |    2118 |
| Gauge Conversion(Km)              | 5,500               | 2000                        |                    605 |                    404 |                    527 |    1536 |
| Electrification(Km)               | 6,500               | 6500                        |                   1317 |                   1350 |                   1375 |    4042 |
| Locomotives(Nos.)                 | 4,010               | 4010                        |                    678 |                    687 |                    605 |    1970 |
| Coaches (Nos.)                    | 24,000              | 24,000                      |                   4023 |                   3887 |                   3731 |   11641 |
| Wagons (Vehicle Units)            | 1,05,659            | 1,05,659                    |                  16894 |                   9326 |                  11151 |   37371 |

99 1,05,659 37371 * A requirement of funds of ` 1,25,852 crore from Gross Budgetary Support (GBS) was projected for the New Line, Gauge Conversion and Doubling Plan Heads commensurate with 12th Plan target. However, outlays for these Plan Heads projections were reduced to ` 62,421 crore and hence these targets were revised internally.

(b): Passenger  amenities  at  stations  are  provided  based  on  the  category  of stations. Escalators, wheel chairs duly escorted by Coolies on payment basis and battery  operated  vehicles  for  disabled  and  old  aged  passengers  are  provided  at major railway stations.

In  trains  good  quality  bedrolls  through  mechanised  laundries  have  been provided to AC Class passengers.

To  facilitate  passengers  in  getting  railway  tickets,  Yatri  Ticket  Suvidha Kendra(YTSK), Jansadharan Ticket Booking Sevak (JTBS), Station Ticket Booking Agency (STBA) schemes have been launched. Besides these schemes, selling of UTS(Unreserved  Ticketing System)  tickets through  ATVM  (Automatic  Ticket Vending  Machine),  CoTVM  (Cash-Coin  &  Smart  Card  operated  (Versatile)  Ticket Vending Machine, has also been started. Unreserved ticket booking through mobile phone has been introduced on pilot basis on suburban sections of Mumbai, Chennai and New Delhi-Palwal Section.

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