Lok Sabha Question No. 2087 (UNSTARRED), answered on 2016-03-10
Subject: Theft of Luggage in Flights
Ministry: CIVIL AVIATION
Asked by: JAYSHREEBEN  PATEL

## GOVERNMENT OF INDIA

MINISTRY OF CIVIL AVIATION LOK SABHA UNSTARRED QUESTION NO. : 2087 (To be answered on the March 2016) loth

## THEFT OF LUGGAGE IN FLIGHTS

2087 .

SHRIMATI JA YSHREEBEN PATEL

## Will the Minister of CIVIL AVIA TION

be pleased to state:-

- (a) the number of cases of not delivering the luggage to the non-residents on time in flights of  all aviation companies  reported in the   country  during the last   three  years and the current year, year-wise;
- (c) the corrective steps  taken/being taken by the Government in this regard
- (b) the number of persons  provided compensation for theft of their luggage from flightslairports during the said period; and

## ANSWER

Minister 0f State in the Ministry of CIVIL AVIATION

(Dr Mahesh Sharma)

- (a): As per monthly data submitted by the Scheduled Domestic Airlines, number of complaints related to misplaced/lost checked in baggage monthwise for the period 2013, 2014, 2015 & 2016 (upto January) are placed at Annexure I
- (c): The following measures have been taken to prevent incidence ef theft:-
- (6); Compensation record, specific to theft of luggage is not required to be maintained by DGCA as per prevailing regulations.
- i) establishment of Central Industrial Security Force (CISF) help desk counters at the airports for receipt of complaint 0f theft from the passengers and to further hand over the complaints to the local police:\_
- (iii) Ban of use of cell phones in the air side by\_ground handling staff;
- (i) Frisking of ground handling staff is being done while leaving airport
- (v) Deployment of airlines security staff in the Baggage Make-up area (BMA)Baggage Break-up Area (BBA) and around the Cargo hold area of the airline.
- (vi) Sharing of list of suspects with all the concerned agencies
- (v) Photo Identity Cards (PIC) of ground handling staff after completion of shift are being deposited at the airport:

| Jan-13              | Baggage   |
|---------------------|-----------|
| Air India (dom)     | 35        |
| Kingfisher Airlines |           |
| IndiGo              | 172       |
| Go Air              | 11        |
| Spice               | 16        |
| Jetlite             | 7         |
| Jet Ainways         | 26        |
| Total               | 267       |

| Feb-13              | Baggage   |
|---------------------|-----------|
| Air India (dom)     | 28        |
| Kingfisher Airlines |           |
| IndiGo              | 128       |
| Go Air              | 11        |
| Spice               | 15        |
| JetLite             | 8         |
| Jet Airways         | 29        |
| Total               | 219       |

|                 |   Baggage |
|-----------------|-----------|
| Air India (dom) |        17 |
| IndiGo          |       103 |
| Go Air          |         2 |
| Spice           |        18 |
| JetLite         |         8 |
| Jet Airways     |        27 |
| Totai           |       175 |

| Apr-13          | Baggage   |
|-----------------|-----------|
| Air India (dom) | 34        |
| IndiGo          | 139       |
| Go Air          |           |
| Spice           | 16        |
| JetLite         |           |
| Jet Airways     | 26        |
| Total           | 228       |

| May-13          | Baggage_   |
|-----------------|------------|
| Air India (dom) | 32         |
| IndiGo          | 160        |
| Go Air          |            |
| Spice           | 22         |
| JetLite         | 8          |
| Jet Airways     | 31         |
| Total           | 266        |

| Jun-13          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        23 |
| IndiGo          |       136 |
| Go Air          |        11 |
| Spice           |        12 |
| JetLite         |         7 |
| Jet Airways     |        29 |
| Total           |       218 |

| Jul-13          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        30 |
| IndiGo          |       123 |
| Go Air          |        13 |
| Spice           |        10 |
| JetLite         |         8 |
| Jet Airways     |        31 |
| Total           |       215 |

| Aug-13          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        28 |
| IndiGo          |       105 |
| Go Air          |        12 |
| Spice           |        13 |
| JetLite         |         9 |
| Jet Airways     |        32 |
| Total           |       199 |

| Sep-13          | Baggage   |
|-----------------|-----------|
| Air India {dom) | 23        |
| IndiGo          | 93        |
| Go Air          | 16        |
| Spice           | 10        |
| JetLite         |           |
| Jet Airways     | 30        |
| Total           | 179       |

| Oct-13          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        23 |
| IndiGo          |       123 |
| Go Air          |         4 |
| Spice           |        17 |
| JetLite         |         8 |
| Jet Airwavs     |        32 |
| Air Costa       |         1 |
| Total           |       208 |

| Nov-13          | Baggage   |
|-----------------|-----------|
| Air India (dom) | 18        |
| IndiGo          | 141       |
| Go Air          |           |
| Spice           | 17        |
| JetLite         | 8         |
| Jet Ainways     | 34        |
| Air Costa       | 0         |
| Total           | 225       |

| Dec-13          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        14 |
| IndiGo          |       143 |
| Go Air          |         6 |
|                 |        19 |
| JetLite         |         9 |
| Jet Airways     |        36 |
| Air Costa       |         0 |
| Total           |       227 |

| Jan-14          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        15 |
| IndiGo          |       101 |
| Go Air          |        14 |
| Spice           |        19 |
| JetLite         |         8 |
| Jet Airways     |        35 |
| Air Costa       |         0 |
| Total           |       192 |

| Feb-14          |     |
|-----------------|-----|
| Air India (dom) |  15 |
| IndiGo          | 101 |
| Go Air          |  21 |
| Spice           |  15 |
| JetLite         |   7 |
| Jet Airways     |  33 |
| Air Costa       |   0 |
| Total           | 192 |

| Mar-14          |   Baggage _ |
|-----------------|-------------|
| Air India (dom) |          19 |
| IndiGo          |         110 |
| Go Air          |          18 |
| Spice           |          17 |
| Jetlite         |           8 |
| Jet Airways     |          29 |
| Air Costa       |           0 |
| Total           |         201 |

| Apr-14          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        13 |
| IndiGo          |        81 |
| Go Air          |        19 |
| Spice           |        16 |
| JetLite         |         9 |
| Jet Airways     |        28 |
| Air Costa       |         0 |
| Total           |       166 |

| May-14          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        30 |
| IndiGo          |        92 |
| Go Air          |        24 |
| Spice           |        18 |
| JetLite         |         8 |
| Jet Airways     |        31 |
| Air Costa       |         0 |
| Total           |       203 |

| Jun-14          |   Baggage |
|-----------------|-----------|
| Air India (dom) |        35 |
| IndiGo          |        93 |
| Go Air          |        20 |
| Air Asia        |         1 |
| Spice           |        19 |
| Jetlite         |         9 |
| Jet Airways     |        29 |
| Air Costa       |         1 |
| Total           |       207 |

| Jul-14          | Baggage   |
|-----------------|-----------|
| Air Costa       |           |
| Air Asia        | 0         |
| Go Air          | 18        |
| IndiGo          | 41        |
| Spicejet        | 21        |
| Jet             | 7         |
| Air India       | 18        |
| Total           | 106       |
| Aug-14          | Baggage   |
| Air Costa       |           |
| Air Asia        |           |
| Go Ai:          | 34        |
| IndiGo          | 47        |
| Spicejet        | 28        |
| Jet             | 17        |
| Air India       | 31        |
| Total           | 157       |
| Sep-14          | Baggage   |
| Air Costa       |           |
| Air Asia        | 1         |
| Go Air          | 23        |
| IndiGo          | 56        |
| Spicejet        | 31        |
| Jet             | 26        |
| Air India       | 30        |
| Total           | 166       |
| Oct-14          | Baggage   |
| Air Costa       |           |
| Air Asia        |           |
| Go Air          |           |
| IndiGo          | 52        |
| Spicejet        | 55        |
| Jet             | 37        |
| Air India Total | 36 204    |
| Nov-14          | age       |
| Air Costa       |           |
| Go Air          |           |
|                 | 21        |
| IndiGo          | 61        |
| Spicejet        | 23        |
| Air India       | 43        |
| Total           | 192       |
| Dec-14          | Baggage   |
| Air Costa       | 2         |
| Air Asia        |           |
|                 | 1         |
| Go Air          | 34        |
| IndiGo          | 113       |
| Spicejet        | 46        |
| Jet Air India   | 34 28     |
| Total           | 258       |

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| Jan-15    | Baggage   |
|-----------|-----------|
| Air Costa |           |
| Air Asia  |           |
| Vistara   |           |
| Go Air    | 44        |
| IIndiGo   | 103       |
| [Spicejet | 43        |
|           | 40        |
|           | 43        |
| (Total    | 274       |

| Feb-15                  | Baggage   |
|-------------------------|-----------|
| Air Asie                |           |
| Air Costa               |           |
| Air India (Dom)         | 35        |
| Go Air                  | 34        |
|                         | 106       |
| [Jet Aimvrays + Jetlite | 36        |
| [Spicejer               | 26        |
| IVistara                |           |
| Grand Total             | 238       |

| Mar-15           | Baggage   |
|------------------|-----------|
| IAir Asia        |           |
| {Air Costa       |           |
| (Air India (Dom) | 25        |
| Go Alr           | 16        |
| IndiGo           | 67        |
| Jetlite          | 55        |
| Spicejet         | 26        |
| Vistara          |           |
| Grand Total      | 191       |

| Apr-15                | Baggage   |
|-----------------------|-----------|
| Air Asia              |           |
| Air Costa             |           |
| Air India (Dom)       | 18        |
| Go Air                | 21        |
|                       | 67        |
| Jet Ainways + JetLite | 49        |
| Spicejet_             | 26        |
| Vistara               |           |
| Grand Total           | 181       |

| May-15          | Baggage _   |
|-----------------|-------------|
| Air Asia        |             |
| Air Costa       |             |
| Air India (Dom) | 24          |
| Go Air          | 21          |
| IndiGo          | 80          |
| Jetlite         | 53          |
| ISpicejet       | 35          |
| Mistara         |             |
| Grand Total     | 218         |

| Air Costa       |     |
|-----------------|-----|
| Air Icdia (Dom) | 16  |
| Air Pegasus     |     |
| Go Air          | 22  |
| IndiGo          | 66  |
| JetLite         | 57  |
| Spicejet_       |     |
| Vistara         |     |
| Grand Total     | 183 |

| Jul-15          | Baggage_   |
|-----------------|------------|
| IAir Cosla      |            |
| Mistara         |            |
| Go Air          | 20         |
| lindiGo         | 39         |
| [Spicejet       | 21         |
| JelLile         | 60         |
| Air India (Oom) | 16         |
| Air Pegasus_    |            |
| Total           | 163        |

| Aug-15                 | Baggage   |
|------------------------|-----------|
| Air Costa              |           |
| Vistara                |           |
| Go Air                 |           |
| (IndiGo                |           |
| Spicejet               |           |
| Jet Ainwvays + JelLite |           |
| IAir India (Dom)       | 23        |
| Bir Pegasus            |           |
| Trujet                 |           |
| Total                  | 170       |

| Sep-15          | Baggage   |
|-----------------|-----------|
| Air Cosla       |           |
| Air Asia        |           |
| Ivistara        |           |
| Go Air          |           |
| IndiGo          |           |
| Air India (Dom) |           |
| Air Pegasus_    |           |
| Total           | 158       |

| Oct-15                | Baggage   |
|-----------------------|-----------|
| IAir Costa            |           |
| Air Asia              |           |
| Vislara               |           |
| Go Air                | 15        |
| IndiGo                | 26        |
| Spicejet              |           |
| Jet Airways + JelLite |           |
| Air India (Dom)       |           |
| Air Pegasus           |           |
| Trujet                |           |
| Total                 | 153       |

| Nov-15          | Baggage_   |
|-----------------|------------|
| Air Costa       |            |
| Air Asia        |            |
| Vlstar          |            |
| Go Air          |            |
| IIndiGo         |            |
| Air India (Dom) |            |
| Air Pegasus     |            |
| Trujet          |            |
| (Total          | 166        |

| Dec-15              | Baggage   |
|---------------------|-----------|
| Air Costa           | 3         |
| Air Asia            |           |
| Mstara              |           |
| Go Air              |           |
| IIndiGo             |           |
| (Spicejet           |           |
| Jet Airways Jetlite |           |
| Air India (Dom)     | 162       |
| Air Pegasus _       |           |
| [Trujet             |           |
| (Total              | 308       |

|                       | Jan-16 Baggage   |
|-----------------------|------------------|
| Air Costa             | 2                |
| Air Asia              | 3                |
| Vistara               |                  |
| Go Air                |                  |
| IndiGo                | 41               |
| Spicejet              | 12               |
| Jet Airways + JetLite | 50               |
| Air India (Dom)       | 50               |
| Air Pegasus           |                  |
| Trujet                |                  |
| Total                 | 184              |

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