Lok Sabha Question No. 83 (STARRED), answered on 2015-07-27
Subject: E-Catering
Ministry: RAILWAYS
Asked by: KIRTI VARDHAN SINGH, KUNWAR HARIBANSH SINGH

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA STARRED QUESTION NO.83

## TO BE ANSWERED ON 27.07.2015

## E-CATERING

- *83.  SHRI KIRTI VARDHAN SINGH: KUNWAR HARIBANSH SINGH:

Will the Minister of RAILWAYS be pleased to state:

- (a) whether the Railways propose to introduce the online booking of  cabs  and  porters  by  the  passengers  at  their  destination stations and if so, the details thereof;
- (b) the number of stations, zone-wise likely to be covered in the first phase;
- (c) whether the Railways have    introduced  e-catering  service,  if so,  the  details  of  the  train  including  premium  and  superfast trains in which such facility is available and those in which it is likely to be provided in near future; and
- (d) the  other  steps  taken/being  taken  by  the  Railways  to  make available a range of quality food items at economical rates?

## ANSWER

## MINISTER OF RAILWAYS

(SHRI SURESH PRABHAKAR PRABHU)

(a) to (d):  A Statement is laid on the Table of the House.

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STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (d)  OF STARRED QUESTION NO.83 BY SHRI KIRTI VARDHAN SINGH AND KUNWAR HARIBANSH SINGH TO BE ANSWERED IN LOK SABHA ON 27.07.2015 REGARDING E-CATERING (a) & (b): Indian Railway Catering and Tourism Corporation (IRCTC) has  started  online  booking  of  cabs  and  porters  on  21  railway stations and online booking of cab services only at 5 more  railway stations. The zone - wise details of stations is Appended. (c): E-catering service has been started by Indian Railway Catering and Tourism Corporation (IRCTC) on pilot basis for one year in trains without  pantry  car.  Passengers  can  book  their  choice  of  meals through e-catering  website  as  well  as  through  phone  and  SMS.  At present,  E-catering  services  are  provided  on  1482  trains  running without pantry cars and trains which do not have Train Side Vending

(TSV) services.

(d):  Steps  taken/being  taken  by  the  railways  to  serve  quality  and hygienic food at reasonable and affordable rates include notification of Menu and tariff for standard meals, breakfast, and tea/coffee for Mail/Express  trains  by  Railway  Board.    Zonal  Railways  have  also been given the authority to design and fix recipes, menu and tariff of variety  of  a-la-carte  items  like  Chole  Bhature,  Rajmah  Chawal, Kulcha  Chole,  Lemon  rice,  Dhokla,  Poha,  Idli-Vada,  Upma-Vada  & Pongal-Vada,  Sāmbhar-Vada  etc  to  be  sold  as  per  local  taste. Further  steps  to  provide  economical  hygienic  food  include  setting up  of  Jan-ahaar  outlets  for  sale  of  Janta  Meals  and  low  cost affordable  regional  cuisine.  Janta  Meals  and  low  cost  affordable regional cuisine are also being provided through e-catering service.

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APPENDIX  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  AND  (b)  OF STARRED QUESTION  NO.83  BY  SHRI  KIRTI  VARDHAN  SINGH  AND KUNWAR HARIBANSH SINGH TO BE ANSWERED IN LOK SABHA ON 27.07.2015 REGRDING E-CATERING

| List of stations, zone-wise, having online booking facility for cabs and porters   | List of stations, zone-wise, having online booking facility for cabs and porters   | List of stations, zone-wise, having online booking facility for cabs and porters   |
|------------------------------------------------------------------------------------|------------------------------------------------------------------------------------|------------------------------------------------------------------------------------|
| S.No.                                                                              | Name of station                                                                    | Zonal Railway                                                                      |
| 1                                                                                  | Bhubaneswar                                                                        | East Cost Railway                                                                  |
| 2                                                                                  | Ernakukam Jn.                                                                      | Southern Railway                                                                   |
| 3                                                                                  | Madurai                                                                            |                                                                                    |
| 4                                                                                  | Guwahati                                                                           | Northeast Frontier Railway                                                         |
| 5                                                                                  | Howrah                                                                             | Eastern Railway                                                                    |
| 6                                                                                  | Jaipur                                                                             | North Western Railway                                                              |
| 7                                                                                  | Lucknow Jn.                                                                        | North Eastern Railway                                                              |
| 8                                                                                  | Mumbai Central                                                                     | Western Railway                                                                    |
| 9                                                                                  | Mumbai CST                                                                         | Central Railway                                                                    |
| 10                                                                                 | Mysore                                                                             | South Western Railway                                                              |
| 11                                                                                 | Vijayawada                                                                         | South Central Railway                                                              |
| 12                                                                                 | Patna                                                                              | East Central Railway                                                               |
| 13                                                                                 | Chandigarh                                                                         | Northern Railway                                                                   |
| 14                                                                                 | Lucknow                                                                            | Northern Railway                                                                   |
| 15                                                                                 | New Delhi                                                                          | Northern Railway                                                                   |
| 16                                                                                 | Anand Vihar Terminal                                                               | Northern Railway                                                                   |
| 17                                                                                 | Delhi                                                                              | Northern Railway                                                                   |
| 18                                                                                 | Delhi Cantt                                                                        | Northern Railway                                                                   |
| 19                                                                                 | Delhi Safdarjung                                                                   | Northern Railway                                                                   |
| 20                                                                                 | Delhi Sarai Rohilla                                                                | Northern Railway                                                                   |
| 21                                                                                 | Hazrat Nizamuddin                                                                  | Northern Railway                                                                   |
| List of stations, zone-wise, having online booking facility for cabs only          | List of stations, zone-wise, having online booking facility for cabs only          | List of stations, zone-wise, having online booking facility for cabs only          |
| S.No.                                                                              | Name station                                                                       | Zonal Railway                                                                      |
| 1                                                                                  | Ahmedabad                                                                          | Western Railway                                                                    |
| 2                                                                                  | Sabarmati Jn.                                                                      | Western Railway                                                                    |
| 3                                                                                  | Guntur                                                                             | South Central Railway                                                              |
| 4                                                                                  | Secunderabad                                                                       | South Central Railway                                                              |
| 5                                                                                  | Tirupati                                                                           | South Central Railway                                                              |

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