Lok Sabha Question No. 180 (STARRED), answered on 2016-03-09
Subject: IT Enabled Services in Government Offices
Ministry: COMMUNICATIONS AND INFORMATION TECHNOLOGY
Asked by: PRALHAD VENKATESH JOSHI

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (DEPARTMENT OF ELECTRONICS & INFORMATION TECHNOLOGY)

## LOK SABHA STARRED QUESTION NO. *180

TO BE ANSWERED ON: 09.03.2016

## IT ENABLED  SERVICES IN GOVERNMENT OFFICES

## *180. SHRI  PRALHAD JOSHI:

Will the Minister of COMMUNICATIONS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) The details of IT enabled services in Government offices;
- (b) Whether the Government proposes to introduce an online  system for appointments in Government offices, if so, the details thereof and if not, reasons therefor; and
- (c) The measures taken by the Government  to ensure transparency and better accessibility in Government offices?

## ANSWER

MINISTER FOR COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

- (a)  to  (c):   A Statement is laid on the Table of the House.

## STATEMENT REFERRED IN REPLY TO LOK SABHA STARRED QUESTION NO. *180    FOR  09.03.2016  REGARDING    IT  ENABLED    SERVICES  IN  GOVERNMENT OFFICES

(a):  National Informatics Centre (NIC) has implemented several e-Governance applications such as:

1. e-Procurement
2. e-Office
3. e-Counseling
4. e-Scholarship
5. e-Samagra
6. e-Greetings
7. e-Sampark
8. Jeevan praman
9. e-Visitor
10. Bio-Metric Attendance

(b): NIC  has  implemented eVisitors  (MyVisit.gov.in), an  online  system  to  facilitate  the common  man  for  seeking  appointments  in  Government  Offices.  MyVisit  facility  enables  the citizens to have a smooth and simple process of making an appointment. It will bridge the gap between the Government and the common man and will enhance the opportunity of a common man to  meet  a  government  officer,  hassle  free.  It  has  advance  features  of  eliminating  all  the cumbersome and tedious procedure of making a request for an appointment and then visiting the premises.

MyVisit is cloud-based application developed by NIC with an easy to use graphical interface and embedded with comprehensive security features. This is a unified and centralized application and can  be  easily  implemented  in  any  Government  offices  /  Ministries  /  Bhawans  with  minimum customization efforts. It assists in maintaining all-relevant information about the visitors, which is  automatically saved in a database. This application is integrated with visitors' Aadhaar card facility.

## Key Features

-  Solution free for all Central, State and Local Self Government offices;
-  Cloud based, multi - tenant;
-  Highly scalable;
-  SMS and email alerts for the visitors;
-  Allows PRO registering of visitors also; and
-  Query and reports to support management

(c): The various e-Governance applications implemented by NIC bring in transparency as well makes Govt. Offices/Services more accessible live MyGov provides initiatives platform to build partnership  between  Citizens  and  Government.  Application  like  e-procurement  has  provided transparency in procurement process in Govt. offices, e-office application has been implemented across  Govt.  offices  to  improve  efficiency,  Consistency  &  effectiveness  of  Government responses. E-Visitor provides a transparent system of accessibility to Govt. offices.

********