Lok Sabha Question No. 1923 (UNSTARRED), answered on 2016-05-05
Subject: Delay/Cancellation of Flights
Ministry: CIVIL AVIATION
Asked by: P.R. SUNDARAM

0

## GOVERNMENT OF INDIA MINISTRY OF CIVIL AVIA TION LOK SABHA

UNSTARRED QUESTION NO. : 1923 (To be answered on the Sth 2016) May

## DELAYICANCELLATION OF FLIGHTS

1923.

SHRI PR: SUNDARAM

' ` .

## Will the Minister of CIVIL AVIATION

.

be pleased to state: -

- (a) whether a large number of flights of public and private airlines have been cancelled, re-scheduled, diverted and delayed during the last three years and the current year;
- the losses incurred by airlines as a result thereof and the compensation to the passengers for flight delays and cancellations, airlinelyear-wise; paid
- (b) if s0, the details of such flights during the said period, airline-wise including Air India along with the reasons therefor and
- whether any flights of Air India have also been delayed due to cabin crew the pre-flight medical tests during the said period and if s0, the details thereof; failing
- (e) if so, the details thereof and the measures taken or being taken by the Government to avoid flight delays and cancellations?
- (d) whether the Government has made it mandatory for the airlines to submit data on the number of cases of denied boarding, cancellations and on a monthly basis; and delays

## ANSWER

Minister of State in the Ministry of CIVIL AVIATION

(Dr Mahesh Sharma)

(2) and (b): Generally scheduled airlines operate their flights as per approved schedule: However, at times the flights are delayed/cancelled due to technical; operational, commercial; weather and miscellaneous reasons which are beyond the control of the airlines. As submitted by the airlines, airline wise details of the flights delayed and cancelled including Air India during the year 2013,2014,2013 & 2016 (Up to March) is at Annexure-I. placed

Rescheduling & diversion is carried out at airport level and flight wise data in this regard is not maintained by DGCA being

'

Airlines wise details with regard to compensation to the passengers due to cancellation & of flight beyond 02 hours for the year 20i4 (Ju-} onwards) 2015 & 2016 (Up to March) is placed at Annexure-2. Data to July 2014 is not maintained. Losses incurred by the airlines due to cancellation, rescheduling & diversion are not maintained by DGCA: paid delay prior delay, being

' ` . .

(c):- Total five flights were delayed on account of Cabin Crew Failed in PreFlight Medical Test during the period 01 March, 2013 to 30 April, 2016.

- (d): In accordance with the Civil Aviation Requirement Section 3, Series M, Part IV, airlines are required to submit data on number of cases of denied boarding, cancellations and delays with the status on a monthly basis to this office. along
- (e): Consolidated details of cases of denied boarding, cancellations and (July onwards), 2015 & 2016 (Up to March) is placed at Annexure-3. To avoid flight delays and cancellation DGCA has issued Air Tranport Circular 02 of 2013 on "Procedure to be followed on mitigate flight delays" (Annexure-4) delays

' `

.

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; ` `

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## 2016 upto Marcbl

|                  | Jan-13   | Feb-13   | Mar-13   | Apr-13   | Mak-13   | Jun-13   | Jul-13   | Aug-13   | Sep-13   | Oct-13   | Nov-13   | Dec-13   |
|------------------|----------|----------|----------|----------|----------|----------|----------|----------|----------|----------|----------|----------|
| [Airline         | 1073     | 481      | 263      | 247      | 318      | 296      | 784      | 633      | 330      | 659      | 1099     | 1682     |
| lindigo          | 1751     | 976      | 641      | 386      | 551      | 614      | 1390     | 1059     | 669      | 896      | 1215     | 1627     |
| Jet              | 2043     | 918      | 758      | 409      | 412      | 558      | 988      | 857      | 743      | 1067     | 1328     | 1568     |
| IAir Inda Go Air | 376      | 205      | 150      | 101      | 167      | 124      | 293      | 314      | 240      | 248      | 503      | 641      |
| [Spicejet        | 1240     | 1245     | 699      | 717      | 834      | 843      | 602      | 482      | 420      | 745      | 1095     | 1102     |
| Grand Total_     | 6483     | 3825     | 2511     | 1860     | 2282     | 2435     | 4057     | 3355     | 2402     | 3615     | 5240     | 6620     |
| Airline          | Jan-14   | Feb-14   | Mar-14   | Apr-14   | May-14   | Jun-14   | Jul-14   | Aug-14   | Sep-14   | Oct-14   | Nov-14   | Dec-14   |
| Indigo           | 1901     | 1262     | 660      | 646      | 847      | 673      | 936      | 840      | 747      | 548      | 434      | 1836     |
| Jet              | 2183     | 1326     | 1037     | 983      | 1230     | 1013     | 1128     | 777      | 975      | 1328     | 732      | 2024     |
| Inda Air         | 1734     | 1130     | 1016     | 754      | 864      | 944      | 942      | 1025     | 941      | 1483     | '1078    | 1634     |
| Go Air           | 778      | 434      | 358      | 346      | 501      | 545      | 381      | 332      | 321      | 256      | 265      | 557      |
| Spicejet         | 1238     | 826      | 603      | 511      | 714      | 765      | 992      | 846      | 758      | 706      | 733      | 962      |
| Grand Total      | 7834     | 4978     | 3674     | 3245     | 4156     | 3940     | 4379     | 3820     | 3742     | 4321     | 3242     | 7013     |
| Airline          | Jan-15   | Feb-15   | Mar-15   | Apr-15   | May-15   | Jun-15   | Jul-15   | Aug-15   | Sep-15   | Oct-15   | Nov-15   | Dec-15   |
| Indigo           | 2185     | 1240     | 1055     | 1475     | 1811     |          | 1228     | 863      | 801      | 986      | 1655     | 2043     |
|                  | 2462     | 1644     | 1150     | 1202     | 1260     | 1583     | 1507     | 1094     | 907      | 1137     | 1706     | 1659     |
| Air Inda         | 1939     | 1081     | 767      | 743      | 942      | 983      | 1111     | 992      | 703      | 1033     | 1123     | 1535     |
| Go Air           | 695      | 463      | 421      | 335      | 458      | 463      | 444      | 348      | 347      | 348      | 545      | 453      |
| Air Asia         |          |          |          |          | 42       | 57       | 68       | 70       | 64       | 78       | 109      | 209      |
| Air Costa        |          |          |          | 23       | 68       | 49       | 72       |          | 33       | 41       | 32       | 93       |
| Air Pegasus      |          |          |          |          |          |          |          | 11       | 44       | 47       | 69       | 84       |
| Spicejet         | 1208     | 525      | 478      | 530      | 834      | 1139     | 1115     | 698      | 445      | 429      | 798      | 943      |
| Vistara          |          |          |          | 22       | 10       | 32       | 51       | 39       | 45       | 56       |          | 95       |
| Grand Total      | 8489     | 4953     | 3871     | 4330     | 5429     | 5843     | 5600     | 4139     | 3389     | 4155     | 6114     | 7114     |

| Airline     |   Jan-16 |   Feb-16 |   Mar-16 |
|-------------|----------|----------|----------|
|             |     2415 |     1621 |     1390 |
| Jet         |     1922 |     1327 |     1791 |
| Air Inda    |     1442 |      361 |      808 |
| Go Air      |      654 |      467 |      415 |
| Air Asia    |      263 |      132 |      108 |
| Air Costa   |       77 |       56 |       50 |
| Air Pegasus |       78 |       53 |       51 |
| Spicejet    |      890 |      758 |      567 |
| Vistara     |      135 |       92 |       89 |
| Grand Total |     7876 |     5367 |     5269 |

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|              | Jan-13   | Feb-13   | Mzr-13   | Apr-13   | Max-13   | Jun-13   | Jul-13   | Aug-13   | Sep-13   | Oct-13   | Nov-13   | Dec-13   |
|--------------|----------|----------|----------|----------|----------|----------|----------|----------|----------|----------|----------|----------|
|              | 269      | 133      | 52       | 195      | 56       | 158      | 138      | 145      | 123      | 98       | So       | 100      |
| Costa        |          |          |          |          |          |          |          |          |          | 68       |          |          |
|              | 59       | 27       | 10       |          | 14       | 15       | 37       | 54       | 55       | 94       | 61       | 121      |
|              | 90       | 17       | 38       | 11       |          | 10       | 34       | 79       | 29       | 69       | 41       | 149      |
| Jet Airways  | 171      | 108      | 38       | 29       | 65       | 123      | 69       | 59       | 84       | 123      | 63       | 173      |
|              | 40       | 32       | 27       | 16       | 12       | 17       | 37       | 25       | 35       | 39       | 16       | 36       |
| Religare     | 48       |          | 67       |          |          |          |          |          |          |          |          |          |
| Spicejet     | 270      | 150      | 180      | 87       | 34       | 126      | 127      | 119      | 122      | 158      | 138      | 154      |
| Grand Total  | 947      | 469      | 412      | 342      | 238      | 449      | 442      | 481      | 448      | 649      | 369      | 733      |
| Airline      | Jan-14   | Feb-14   | Mar-14   | Apr-14   | May-14   | Jun-14   | Jul-14   | Aug-14   | Sep-14   | Oct-14   | Nov-14   | Dec-14   |
| Air India    | 195      | 84       | 62       | 62       | 42       | 75       | 178      | 347      | 189      | 115      | 159      | 232      |
|              |          |          |          |          |          |          |          |          |          |          | 12       | 10       |
| Costa        |          |          |          |          |          |          |          | 16       | 52       | 20       |          |          |
| Go Air       | 108      | 43       | 36       | 17       | 19       | 38       | 19       |          | 14       | 35       | 14       | 53       |
| IndiGo       | 253      | 62       | 30       |          |          | 16       |          | 48       | 68       | 371      | 21       | 224      |
|              | 246      | 137      | 105      | 43       | 42       | 193      | 70       | 121      | 71       |          |          |          |
| JetLite      | 39       | 16       | 36       |          | 15       | 42       | 32       | 12       | 16       |          |          |          |
| [Spicejet    | 161      | 135      | 151      | 94       | 70       | 65       | 35       | 57       | 87       | 59       | 1416     | 2808     |
| Grand Total  | 1012     | 477      | 422      | 235      | 193      | 429      | 398      | 608      | 497      | 600      | 1622     | 3327     |
| [Airline     | Jan-15   | Feb-15   | Mar-15   | Apr-15   | May-15   | Jun-15   | Jul-15   | Aug      | Sep-15   | Oct-15   | Nov-15   | Dec-15   |
| Air India    | 244      | 73       | 129      | 126      | 38       | 110      | 90       | 95       | 161      | 52       | 58       | 187      |
| Air Asia     | 18       |          |          |          |          |          |          |          |          |          |          |          |
| IAir Pegasus |          |          |          |          |          |          |          | 18       | 82       | 17       |          | 52       |
| Costa        | 22       |          |          | 50       | 113      |          | 46       |          |          |          | 155      | 118      |
| Go Air       | 78       |          |          |          |          |          |          | 1        |          | 39       | 27       | 65       |
| IndiGo       | 179      |          | 3        |          |          |          |          | 37       |          | 33       | 68       | 284      |
|              |          |          |          |          |          | 121      |          |          |          |          |          |          |
| JetLite      |          |          |          |          |          |          |          | 0        |          | 0        |          |          |
| [Spicejet    | 221      | 51       | 107      | 42       | 40       | 81       | 34       | 49       |          | 10       |          | 26       |
| Trujet       |          |          |          |          |          |          |          | 18       | 14       | 74       | 18       |          |
| [Vistara     |          |          |          |          |          |          |          |          |          |          |          |          |
| Grand Total  | 766      | 191      | 314      | 240      | 197      | 358      | 221      | 244      | 282      | 278      | 334      | 890      |

| Airline     | Jan-16   | Feb-16   | Mar-16   |
|-------------|----------|----------|----------|
|             | 149      | 51       | 72       |
| Air Asia    |          |          |          |
| Air Pegasus | 52       | 64       | 192      |
| Costa       | 99       | 172      | 135      |
| Go Air      | 22       |          |          |
| IIndiGo     | 189      | 28       | 13       |
| Jet Ainvays |          |          |          |
| IJetLite    |          |          |          |
| Spicejet    | 41       | 27       | 23       |
| ITrujet     |          |          | 16       |
| Vistara     |          |          |          |
| Grand Total | 573      | 358      | 461      |

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## Airlines wise details of Compensation in account of Denied Boarding, Cancellation & Delay beyond paid

## July (2014)

| S.No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
| 1      |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs} | No. of Pax Affected   | Status of Facilities (Lakhs) |
|        | Air India             | 3630                | 19.66                                       | 15078                 | 20.96                        |
| 2      | Jet Airways & JetLite | 1158                | 17.2                                        | 1126                  | Nil                          |
| 3      | Spicejet              | 1435                | 0.37                                        | 638                   | 0.17                         |
| 4      | Go Air                | 112                 |                                             | 368                   | Nil                          |
| 5      |                       | Nil                 | Nil                                         | 4280                  | Nil                          |
| 6      | Air Costa             | 684                 | 0.77                                        | 211                   | 0.39                         |
| 7      | Air Asia              | Nil                 | Nil                                         | Nil                   | Nil                          |

## August (2014)

| S. No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|         |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
| 1       | Air India             | 6448                |                                             | 25235                 | 27                           |
| 2       | Jet Airways & JetLite | 1566                | 5.72                                        | 1920                  | Nil                          |
| 3       | Spicejet              | 1089                | 0.37'                                       | 493                   | 0.29                         |
| 4       | Go Air                | Nil                 | Nil                                         | 486                   | Nil                          |
| 5       | Indigo                | Nil                 | Nil                                         | 5054                  | Nil                          |
| 6       | Air Costa             | 272                 | 0.88                                        | 555                   | 1.38                         |
| 7       | Air Asia              | Nil                 | Nil                                         | 161                   | 0.33                         |

## September (2014)

| S_ No   | Airline               | Cancellations      | Cancellations                              | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|-----------------------|--------------------|--------------------------------------------|-----------------------|------------------------------|
|         |                       | No. f Pax Affected | Status 0f Facilities & Compensation (Lakhs | No. of Pax Affected   | Status of Facilities (Lakhs) |
| 1       | Air India             | 5626               | 43.2                                       | 18346                 | 22.83                        |
| 2       | Jet Airways & JetLite | 2055               | 1.47                                       | 1349                  | Nil                          |
| 3       | Spicejet              | 1466               | 0.99                                       | 927                   | 0.72                         |
| 4       | Go Air                | Nil                | Nil                                        | 1418                  | Nil                          |
| 5       | Indigo                | Nil                | Nil                                        | 1433                  | Nil                          |
| 6       | Air Costa             | 980                | 12.84                                      | 328                   | 0.57                         |
| 7       | Air Asia              | Nil                | Nil                                        | 453                   | 0.72                         |

## October (2014)

| S_ No   | Airline                         | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|---------------------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|         |                                 | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status 0f Facilities (Lakis) |
| 1       | Air India Jet Airways & JetLite | 3734 2324           | 38.58 4.34                                  | 50733 4684            | 67                           |
| 2       | Spicejet                        | 1530                |                                             |                       | Nil                          |
| 3       |                                 |                     | 0.79                                        | 1635                  | 1.13                         |
| 4 5     | Go Air                          | Nil                 | Nil Nil                                     | 981 3033              | Nil Nil                      |
|         | IIndigo_                        | Nil                 |                                             | Nil                   |                              |
| 6       | Air Costa                       | 2148                | 14.49                                       |                       | Nil                          |
| 7       | Air Asia                        | Nil                 | Nil                                         | 905                   | 1.27                         |

## November (2014)

| S. No   | Airline               | Cancellations       | Cancellations                              | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|-----------------------|---------------------|--------------------------------------------|-----------------------|------------------------------|
| 1       |                       | No. of Pax Affected | Status of Facilities & Compensation Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|         | Air India             | 4242                | 35.61                                      | 27200                 | 32.88                        |
| 2       | Jet Airways & JetLite | 1254                | 10.02                                      | 2184                  | Nil                          |
| 3       | Spicejet              | 3290                | 1.19                                       | 2286                  | 1.62                         |
| 4       | Go Air                | Nil                 | Nil                                        | 518                   | Nil                          |
| 5       | Indigo                | Nil                 | Nil                                        | 562                   | Nil                          |
| 6       | Air Costa             | Nil                 | Nil                                        | Nil                   | Nil                          |
| 7       | Air Asia              | 225                 | 0.97                                       | 1451                  | 1.52                         |

## December (2014)

| S. No   | Airline                         | Cancellations       | Cancellations                             | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|---------------------------------|---------------------|-------------------------------------------|-----------------------|------------------------------|
|         |                                 | No. of Pax Affected | Status of Facilities & Compensation Lakhs | No. of Pax Affected   | Status of Facilities (Lakhs) |
| 2       | Air India Jet Airways & JetLite | 9543 8828           | 87.24                                     | 93093 7829            | 106.36 Nil                   |
| 3       | Spicejet                        | 3290                | 1.66                                      | 2286                  | 2.26                         |
| 4       | Go Air                          | Nil                 | Nil                                       | 1094                  | Nil                          |
| 5       | Indigo                          | Nil                 | Nil                                       | 58449                 | Nil                          |
| 6       | Air Costa                       |                     |                                           | 493                   | 2.1                          |
| 7       | Air Asia                        | Nil 288             | Nil 0.02                                  | 1663                  | 1.13                         |

## January (2015)

| S No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|        |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. 0f Pax Affected   | Status of Facilities (Lakhs) |
|        | Air India             | 7893                | 52.25                                       | 96232                 | 104.62                       |
|        | Jet Airways & JetLite | 6168                | 11.53                                       | 11666                 | Nil                          |
| 3      | Spicejet              | 3199                | 2.26                                        | 1780                  | 1.75                         |
|        | Go Air                | Nil                 | Nil                                         | 1487                  | Nil                          |
| 5      | Indigo                | Nil                 | Nil                                         | 75034                 | Nil                          |
|        | Air Costa             | 100                 | 6.2                                         | 713                   | 2.95                         |
|        | Air Asia              | 2509                | 7.48                                        | 2579                  | 5.46                         |
| 8      | Vistara               | Nil                 | Nil                                         | Nil                   | Nil                          |

## February (2015)

| S.No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|        |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|        | Air India             | 5706                | 33.53                                       | 30746                 | 33.99                        |
| 2      | Jet Airways & JetLite | 731                 | 1.95                                        | 5728                  | Nil                          |
| 3      | Spicejet              | 1844                | 1.67                                        | 1920                  | 1.97                         |
|        | Go Air                | Nil                 | Nil                                         | 829                   | Nil                          |
| 5      | Indigo                | Nil                 | Nil                                         | 11782                 | Nil                          |
| 6      | Air Costa             | Nil                 | Nil                                         | 268                   | 0.8                          |
|        | Air Asia              | 690                 | 7.04                                        | 6105                  | 11.92                        |
| 8      | Vistara               | 82                  | 0.71                                        | 61                    | 0.12                         |

## March (2015)

| S. No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|         |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|         | Air Inaia             | 5174                | 28.76                                       | 18528                 | 28.66                        |
|         | Jet Airways & JetLite | 2640                | 6.6                                         | 2801                  | Nil                          |
| 3       | Spicejet              | 2960                | 2.08                                        | 2265                  | 2.45                         |
|         |                       | Nil                 | Nil                                         | 749                   | Nil                          |
| 5       | Indic `               | Nil                 | Nil                                         | 9249                  | Nil                          |
| 6       | Air Costa             | Nil                 | Nil                                         | Nil                   | Nil                          |
|         | Air /                 |                     | 0.08                                        | 271                   |                              |

## April (2015)

| S_ No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|         |                       | No. of Pax Affected | Status 0f Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|         | Air India             | 5667                | 28.31                                       | 24181                 | 35.12                        |
| 2       | Jet Airways & JetLite | 3701                | 7.18                                        | 3285                  | Nil                          |
| 3       | Spicejet              | 2420                | 2.2                                         | 2453                  | 3.06                         |
|         | Go Air                | 67                  | Nil                                         | 1177                  | Nil                          |
| 5       | Indigo_               | Nil                 | Nil                                         | 13627                 | Nil                          |
| 6       | Air Costa             | 738                 |                                             | 278                   | 1.96                         |
|         | Air Asia              | Nil                 | Nil                                         | Nil                   | Nil                          |
|         | Vistara               | Nil                 | Nil                                         | 98                    | 0.19                         |

## May (2015)

| S.No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|        |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|        | Air India             | 1671                |                                             | 20826                 |                              |
| 2      | Jet Airways & JetLite | 1731                | 9.94                                        | 2156                  | Nil                          |
| 3      | Spicejet              | 1540                | 1.63                                        | 2550                  | 3.1                          |
|        | Go Air                | 136                 | Nil                                         | 1780                  | Nil                          |
| 5      | Indigo                | Nil                 | Nil                                         | 6307                  | Nil                          |
| 6      | Air Costa             | 990                 | 7.35                                        | 774                   | 1.01                         |
|        | Air Asia              | Nil                 | Nil                                         | 578                   | 0.72                         |
| 8      | Vistara               | Nil                 | Nil                                         | Nil                   | Nil                          |
|        | Air Pegasus           | Nil                 | Nil                                         | 63                    | Nil                          |

## June (2015)

| S.No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|        |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|        | Air India             | 3734                | 18.76                                       | 33116                 |                              |
| 2      | Jet Airways & JetLite | 2095                | 3.07                                        | 3380                  | Nil                          |
| 3      | Spicejet              | 1470                | 1.7                                         | 2030                  | 2.34                         |
|        | Go Air                | 93                  | Nil                                         | 1333                  | Nil                          |
|        | Indigo                | Nil                 | Nil                                         | 8872                  | Nil                          |
| 6      | Air Costa             | 144                 | 1.26                                        | 599                   | 1.1                          |
|        | Air Asia              | 721                 | 6.01                                        | 1758                  | 2.17                         |
| 8      | Vistara               | 53                  | 1.59                                        | 168                   | 0.85                         |

|    | Airline               | Cance latiors   | Cance latiors                               | Delays Beyond 2 Hrs No. of Pax Affected   | Status of Facilities   |
|----|-----------------------|-----------------|---------------------------------------------|-------------------------------------------|------------------------|
|    | Airline               | Pax Affected    | Status of Facilities 8 Compensation (Lakhs) | Delays Beyond 2 Hrs No. of Pax Affected   | Status of Facilities   |
|    | Air India             | 2792            | 22.9                                        | 26934                                     | 29.2                   |
|    | Jet & JetLite Airways | 2016            | 2.46                                        | 2771                                      | Nil                    |
| 3  | Spicejet              | 475             | 0.26                                        | 3095                                      | 3.01                   |
|    | Go Air                | 290             | Nil                                         | 1001                                      | Nil                    |
| 5  |                       | Nil             | Nil                                         | 7522                                      | Nil                    |
| 6  | Air Costa             | 1020            | 10.83                                       | 1961                                      | 2.93                   |
|    | Air Asia              | 219             | 2.72                                        | 130                                       | 0.22                   |
| 8  | Vistara               | 106             |                                             |                                           |                        |
|    |                       |                 | Nil                                         | 313                                       | Nil                    |
| 9  | Pegasus               | 306             | Nil                                         | 91                                        | Nil                    |

## August (2015)

| S.No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
| S.No   | Airline               | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|        | Air India             | 2541                | 15.29                                       | 29672                 | 38.3                         |
| 2      | Jet Airways & Jetlite | 1552                | 3.24                                        | 1212                  | Nil                          |
|        | Spicejet              | 700                 | 0.34                                        | 2245                  | 2.14                         |
|        | Go Air                | 101                 |                                             | 1187                  | Nil                          |
| 5      | Indigo                | Nil                 | Nil                                         | 2839                  |                              |
| 6      | Air Costa             | 385                 | 7.93                                        | 274                   | Nil                          |
|        | Air Asia              | Nil                 | Nil                                         |                       | 2.5                          |
|        | Vistara               | Nil                 | Nil                                         | 130                   | 0.76                         |
|        | Air                   |                     |                                             | Nil                   | Nil                          |
| 9      | Pegasus               | 337                 | Nil                                         | 241                   | Nil                          |
| 10     | Trujet                | Nil                 | Nil                                         | Nil                   | Nil                          |

'

| S. No   | Airline               | Cancellations       | Cancellations                             | Beyond 2 Hrs Delays   | Beyond 2 Hrs Delays          |
|---------|-----------------------|---------------------|-------------------------------------------|-----------------------|------------------------------|
|         |                       | No. of Pax Affected | Status of Facilities Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|         | Air India             | 1929                | 12.55                                     | 19755                 | 38.05                        |
| 2       | Jet Airways & JetLite | 1129                | 2.85                                      | 1542                  | Nil                          |
| 3       | Spicejet              | 415                 | 0.16                                      | 1825                  | 1.89                         |
|         | Go Air                | 70                  |                                           | 1156                  | Nil                          |
| 5       | Indigo                | Nil                 | Nil                                       | 3992                  | Nil                          |
| 6       | Air Costa             | 610                 | 21.37                                     | 592                   | 2.98                         |
|         | Air Asia              | 151                 | 0.12                                      | '856                  | 2.24                         |
| 8       | Vistara               | Nil                 | Nil                                       | 108                   |                              |
|         | Air                   |                     |                                           |                       | Nil                          |
|         |                       | 485                 | Nil                                       | 864                   | Nil                          |

## September (2015)

| S.No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
| S.No   | Airline               | No. of Pax Affected | Status of Facilities & Compensation (Lakhs} | No. of Pax Affected   | Status Of Facilities (Lakhs) |
|        | Air India             | 1909                | 18.59                                       | 25009                 | 45.41                        |
| 2      | Jet Airwavs & JetLite | 617                 | 3.49                                        | 1203                  | Nil                          |
| 3      | Spicejet              | 640                 | 0.49                                        | 2665                  | 2.78                         |
|        | Go Air                | 97                  |                                             | 821                   |                              |
|        | Indigo                | Nil                 | Nil                                         | 4606                  | Nil Nil                      |
|        | Air Costa             | 479                 | 2.22                                        | 279                   |                              |
|        | Air Asia              | Nil                 | Nil                                         | 1764                  | 0.2 2.3                      |
| 8      | Vistara               | 315                 | 4.67                                        | 410                   |                              |
|        | Air                   | 245                 | Nil                                         |                       | Nil                          |
| 9      | Pegasus               |                     |                                             | 677                   | Nil                          |
| 10     | Trujet                | 95                  | Nil                                         | 34                    | Nil                          |

## November (2015)

| S. No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|---------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
| S. No   | Airline               | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status 0f Facilities (Lakhs) |
|         | Air India             | 4070                | 21.75                                       | 31658                 | 39.57                        |
| 2       | Jet Airways & JetLite | 2811                | 1.61                                        | 2390                  | Nil                          |
| 3       | Spicejet              | 1070                | 0.8                                         | 2465                  | 2.54                         |
|         | Go Air                | 18                  |                                             | 829                   |                              |
|         | Indigo_               | Nil                 | Nil                                         | 23359                 |                              |
| 6       | Air Costa             | 471                 | 5.75                                        | 45                    | 0.22                         |
|         | Air Asia              | Nil                 | Nil                                         | 1972                  |                              |
| 8       | Vistara               | Nil                 | Nil                                         | 380                   | 2.25 Nil                     |
| 9       | Air                   | 84                  |                                             |                       |                              |
|         | Pegasus_              | Nil                 |                                             | 429                   | Nil                          |
| 10      | Trujet                |                     | Nil                                         | Nil                   | Nil                          |

## December (2015)

| S.No   | Airline               | Cancellations       | Cancellations                              | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|--------|-----------------------|---------------------|--------------------------------------------|-----------------------|------------------------------|
| S.No   | Airline               | No. of Pax Affected | Status of Facilities & Compensation (Lakhs |                       | Status 0f Facilities (Lakhs) |
|        | Air India             | 9279                | 39.75                                      | 65140                 | 77.56                        |
| 2      | Jet Airways & JetLite | 3488                | 2.29                                       | 3856                  | Nil                          |
| 3      | Spicejet              | 3390                | 1.44                                       | 2395                  | 2.18                         |
|        | Go Air                | 221                 | Nil                                        | 1232                  | Nil                          |
| 5      | Indigo_               | Nil                 | Nil                                        | 29390                 | Nil                          |
| 6      | Air Costa             | 1644                | 10.25                                      | 360                   |                              |
|        | Air Asia              | 513                 | 1.94                                       | 1795                  | 2.46                         |
| 8      | Vistara               | 509                 |                                            |                       | 2.29                         |
|        |                       |                     | 6.37                                       | 1556                  | Nil                          |
| 9      | Air Pegasus           | 177                 | Nil                                        | 120                   | Nil                          |

## January (2016)

| S. No   | Airline               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   |                              |
|---------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|         |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status 0f Facilities (Lakhs) |
|         | Air India             | 6168                | 31.49                                       | 83265                 | 103.3                        |
| 2       | Jet Airways & JetLite | 1526                | 0.53                                        | 4880                  | Nil                          |
| 3       | Spicejet              | 945                 | 0.35                                        | 3785                  | 3.34                         |
|         | Go Air                | 41                  | Nil                                         | 2369                  | Nil                          |
| 5       | Indigo_               | Nil                 | Nil                                         | 11782                 | Nil                          |
|         | Air Costa             | 1808                | 5                                           | 369                   | 0.72                         |
|         | Air Asia              | 156                 | 0.03                                        | 6158                  | 6.73                         |
| 8       | Vistara               | 560                 | 3.18                                        | 3085                  | Nil                          |
|         | Air Pegasus           | 24                  | Nil                                         | 371                   | Nil                          |
| 10      | Trujet                | 19                  | Nil                                         | 27                    | Nil                          |

## February (2016)

| S. No   | Air;ine               | Cancellations       | Cancellations                               | Delays Beyond 2 Hrs   |                              |
|---------|-----------------------|---------------------|---------------------------------------------|-----------------------|------------------------------|
|         |                       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs) | No. of Pax Affected   | Status of Facilities (Lakhs) |
|         | Air 'ndia             | 1813                | 12.79                                       | 24852                 | 23.86                        |
| 2       | Jet Aii ayS & Je{Lite | 437                 | 3.55                                        | 1312                  | Nil                          |
| 3       | Spi:ejet_             | 1050                | 0.67                                        | 5245                  | 4.44                         |
|         | Go Air                | 20                  | Nil                                         | 1340                  | Nil                          |
| 5       |                       | Nil                 | Nil                                         | 21660                 | Nil                          |
| 6       | Air Costa             | 1520                | 10.82                                       | 751                   | 0.7                          |
|         | Ai;                   | Nil                 | Nil                                         | 1004                  | 1.31                         |
| 8       |                       | 113                 | 1.55                                        | 1556                  | Nil                          |
|         | Air                   | 180                 | Nil                                         | 245                   | Nil                          |
| 10      | Tr: et                | 10                  | Nil                                         | 14                    | Nil                          |

## March (2016)

|    | A"      |       | Cancellations       | Cancellations                              | Delays Beyond 2 Hrs   | Delays Beyond 2 Hrs          |
|----|---------|-------|---------------------|--------------------------------------------|-----------------------|------------------------------|
|    |         |       | No. of Pax Affected | Status of Facilities & Compensation (Lakhs | No. of Pax Affected   | Status of Facilities (Lakhs) |
|    | Ai:     | "dia  | 3325                | 17.46                                      | 29019                 | 48.71                        |
| 2  | Je: A & | aYS   | 2111                | 18.96                                      | 1047                  | Nil                          |
| 3  | Sc      | ejet  | 575                 | 4.07                                       | 1250                  | 1.11                         |
| 4  |         |       | 20                  | Nil                                        | 1134                  | Nil                          |
| 5  | Ir      | '0    | Nil                 | Nil                                        | 14075                 | Nil                          |
| 6  | A       | ~osta | 684                 | 5.36                                       | 218                   | 1.08                         |
| 7  | A;      | sia   | Nil                 | Nil                                        | 1447                  | 1.51                         |
| 8  | V:      | ra    | 17                  | 1.55                                       | 346                   | Nil                          |
|    | Ai P    | sus   | 99                  | Nil                                        | 145                   | Nil                          |

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| onth          | Denied Boarding     | Denied Boarding              | Cancellation        | Cancellation                              |                     |                                                  |
|---------------|---------------------|------------------------------|---------------------|-------------------------------------------|---------------------|--------------------------------------------------|
| onth          | No. of Pax Affected | Amount spent Facilities & on | No. of Pax Affected | Amount on Facilities & Compensation spent | No. of Pax Affected | Delays Amount spent on Facilities & Compensation |
|               | 714                 | 24.81 lakhs                  | 7019                | 38 lakhs                                  | 21701 33904         | 21.52 lakhs 29 lakhs                             |
| Jul-14 Aug-14 | 1097                | 41.65 lakhs_                 | 9375                | 35.55 lakhs                               | 24254               | 24.84 lakhs                                      |
| Sep-14        | 935                 | 27.59 lakhs                  | 10127               | 58.5 lakhs                                |                     | 69.4 lakhs                                       |
| Oct-14        | 1805                | 88.67 lakhs                  | 9736                | 58.2 lakhs                                | 62011               | 36.02 lakhs                                      |
| Nov-14        | 1758                | 43.76 lakhs                  | 9007                | 47.79 lakhs                               | 34201               | 111.85 lakhs                                     |
| Dec-14        | 2321                | 87.86 lakhs                  | 21949               | 98.96 lakhs                               | 164957              | 114.78 lakhs                                     |
| Jan-15        | 1960                | 75.82 lakhs                  | 19869               | 79.72 lakhs                               | 189491 57439        | 48.8 lakhs                                       |
| Feb-15        | 1530                | 69.01lakhs                   | 9093                | 44.90 lakhs                               | 34119               | 31.99 lakhs                                      |
|               |                     | 31.98 lakhs                  | 10748               | 37.94 lakhs                               |                     | 40.33lakhs                                       |
| Mar-15        | 936                 |                              | 12593               | 47.43lakhs                                | 45099               |                                                  |
| Apr-15        | 1016                | 34.93lakhs                   | 6068                | 28.36 lakhs                               | 35034               | 35.46 lakhs                                      |
| May-15        | 862                 | 28.70 lakhs                  |                     | 32.39 lakhs                               | 51256               | 47.05 lakhs                                      |
| Jun-15        | 361                 | 17.38 lakhs                  | 8332                | 39.17 lakhs                               | 43818               | 35.36 lakhs                                      |
| Jul-15        | 505                 | 15.36 lakhs                  | 7224                | 26.8 lakhs                                | 37800               | 43.7 lakhs                                       |
| Aug-15        | 849                 | 28.47 lakhs                  | 5716                | 37.05 lakhs                               | 30712               | 45.91 lakhs                                      |
| Sep-15        | 463                 | 14.56 lakhs                  | 4837                | 23.42 lakhs                               | 32214               | 43.33 lakhs                                      |
| Oct-15        | 1035                | 30.71 lakhs                  | 4417                | 29.91 lakhs                               | 63527               | 'lakhs 44.58                                     |
| Nov-15        | 1581                | 55.41 lakhs                  | 8524                | 62.04 lakhs                               | 105874              | 84.49 lakhs                                      |
| Dec-15        | 2077                |                              | 19244               | lakhs                                     | 116091              | 114.09 lakhs                                     |
| Jan-16        | 1102                | 40.09 lakhs                  | 11247               | 40.58                                     | 57979               | Rs. 30.31                                        |
| Feb-16        | 710                 | 22.81 lakhs                  | 5143                | 29.38 lakhs                               |                     | Rs. 52.41                                        |
| Mar-16        | 1109                | 34.73 lakhs                  | 6858                | Rs. 45.85                                 | 48696               |                                                  |

Subject:

. .

.

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## OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION

Dated: 30ih May 2013

## AIR TRANSPORT CIRCULAR 2 OF 2013

.

Procedure to be followed to mitigate flight delays.

Civil Aviation Requirement Section 3, Series C, Part Il and VIII stipulates that the operator shall the flight schedules approved by DGCA at least 30 days in advance and operate services in accordance with the  flight schedules approved: get

In orcler to ensure enforcement of the flight schedules, following procedure has been laid down for strict compliance of all concerned:

- a) Departure slots may be distributed evenly within an hour with not be more than five departure slots in 10 minutes and total of 30 per hour:
- b) Airlines shall with scheduled time of   departure as per approved schedule:
- c) Generally , the flight   plan with other than approved slot shall not be accepted by ATC: For such cases, alternate slot will be allocated by ATC based on availability of vacant slots. At least four slots per hour may be kept to cater for non-scheduledNIPImilitary operations.
- d) Aircraft shall contact Clearance Delivery Unit (CLD) for ATC clearance not rore than 45 minutes prior to scheduied time of departure and not later than 15 minutes to scheduled time of departure. prior
- e) Aircraft shall contact Surface Movement Control (SMC) for pushback and start up at least 15 minutes to schedule time of departure:
6. Approval for push back and start up shall be valid for five minutes only: Aircraft noi adhering to pushback clearance will go back in the sequence. Subsequert clearance will be given based on available slot:
- g) Sequence of departures shall be decided by AFC based on the position and readiness 0f aircraft approaching the entry point of the runway:
- h) Aircraft shall complete all pre-departure checks and cabin procedures to entering the runway and start rolling as soon take-off clearance is issued by ATC. prior
- 6) Airport' operators shall prepare parking plan in such a way that no two aircraft departure within 20 minutes are parked on the same block of parking bays having
- j) Airlines shali forward aircraft routing by 1800 hrs the previous to Airport Operational Control Centre (AOCC) so that aircraft parkings are planned accordingly. day
- k) In case of weather related or emergency related delays, Watch Supervisory Officer (WSO) shall be responsible for allocation of alternate slots.
12. Airlines not adhering to the approved time slots shall be liable to lose the historicity in the next schedule:

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Note: The above   provisions will not be  applicable at Airports where   AirportCollaborative Decision Making (A-CDM) has been implemented.

This supersedes the AIR TRANSPORT CIRCULAR 10 OF 2009.

To:

Ali scheduled airlineslAirport Operators

(Arun Mishra) Director General of Civil Aviation