Lok Sabha Question No. 1013 (UNSTARRED), answered on 2015-07-27
Subject: IGL Bills for PNG Consumers
Ministry: PETROLEUM AND NATURAL GAS
Asked by: SHIVKUMAR CHANABASAPPA UDASI

**LOK SABHA**

#### UNSTARRED QUESTION NO. 1013

#### TO BE ANSWERED ON 27.7.2015

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## IGL BILLS FOR PNG CONSUMERS

## 1013.  SHRI SHIVKUMAR UDASI:

| **Will the Minister of PETROLEUM AND NATURAL GAS be pleased to state:**  **isVªksfy;e vkSj izkd`frd xSl ea=h**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
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| (a) whether the Government has noticed that without taking reading, the provisional bills are being sent by Indraprastha Gas Limited (IGL) in Delhi to PNG consumers;  (b) if so, the details thereof;  (c) whether the activity of meter reading has been outsourced by IGL in Delhi; and  (d) if so, the details thereof along with the steps taken by the Government to prevent IGL from sending bills arbitrarily and preventing the collection of amount from consumers?                                                                                                                                                                                                                                                                                                                                                                                                             |
| **ANSWER**  **पेट्रोलियम और  प्राकृतिक गैस मंत्रालय में राज्‍य मंत्री (स्‍वतंत्र प्रभार)**  **(श्री  धर्मेन्‍द्र प्रधान)**  **MINISTER OF STATE  IN THE MINISTRY OF PETROLEUM & NRAL GAS (INDEPENDENT CHARGE) (SHRI DHARMENDRA PRADHAN)**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |
| (a) & (b): Indraprastha Gas Limited (IGL) raises bi-monthly bills on domestic Piped Natural Gas (PNG) consumers on the basis of meter reading collected from the PNG meters installed at customer's premises in accordance with Petroleum and Natural Gas Regulatory Board (PNGRB) (Code of Practice for Quality of Service for City or Local Natural Gas Distribution Networks) Regulations, 2010. In case the meter is not read during any billing cycle due to reasons attributable to domestic consumer, like unavailability at home at the time of visit etc. IGL sends a provisional bill based on average consumption of last six billing cycles as per Clause 6, Sub-Clause (1), Section G of said Regulations.  (c) & (d): The activity of meter reading is an outsourced activity in Delhi. Bills are sent to domestic PNG consumers as per the prescribed Regulations. |

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