Lok Sabha Question No. 4292 (UNSTARRED), answered on 2026-03-18
Subject: BSNL's Revenue Performance in Mobility and FTTH
Ministry: COMMUNICATIONS
Asked by: Shri B Y Raghavendra

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF TELECOMMUNICATIONS

## LOK SABHA UNSTARRED QUESTION NO. 4292 TO BE ANSWERED ON 18 TH  MARCH, 2026

## BSNL'S REVENUE PERFORMANCE IN MOBILITY AND FTTH

## 4292.   SHRI B Y RAGHAVENDRA:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) whether the Government has maintained a service-segment-wise and circle-wise assessment of BSNL's revenue performance in mobility, Fibre-To-The-Home (FTTH) and if so, the details of revenue growth and subscriber trends during the last three financial years;
- (b) the  present  status  of  BSNL's  4G  rollout,  including  the  number  of  sites  commissioned, coverage achieved, timeline for nationwide expansion, roadmap for transition to 5G services;
- (c) whether  the  Government  has  formulated  any  specific  strategy  to  strengthen  telecom infrastructure in hilly, forested and geographically challenging regions where network deployment faces  terrain  related  and  commercial  viability constraints and if  so,  the  details  thereof,  including support through Universal Service Obligation Fund (USOF) or other policy mechanisms; and
- (d) whether  any  service-quality  benchmarks,  coverage  obligations  have  been  prescribed  for ensuring reliable mobile and broadband connectivity in rural and difficult areas and the steps taken to improve customer satisfaction and reduce churn rates in such regions and if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS AND RURAL DEVELOPMENT (DR. PEMMASANI CHANDRA SEKHAR)

- (a) The  details  of  FTTH  and  mobility  revenue  performance  of  BSNL  during  the  last  three financial years are as below:
- (b) In  line  with  Atmanirbhar  Bharat  initiative,  BSNL  is  rolling  out  one  lakh  indigenously developed 4G sites for pan India deployment . As on 28.02.2026, total 97,906 4G sites have been installed  and  96,103  4G  sites  are  ON -Air . The  equipment  is  5G  upgradable  from  technology perspective.
- (c) & (d) To  strengthen  telecom  infrastructure  in  the  country  including  hilly,  forested  and geographically challenging regions, the Government is implementing various schemes such as 4G Saturation Scheme, Border Out Post ( BOP )/ Border Intelligence Post ( BIP ) etc . The details of these schemes are available on https://usof.gov.in.

|   Sl. No. | Financial Year   | FTTH Revenue (in Crore)   | Mobility Revenue (in Crore)   |
|-----------|------------------|---------------------------|-------------------------------|
|         1 | 2022-23          | 2,071                     | 5,638                         |
|         2 | 2023-24          | 2,652                     | 5,319                         |
|         3 | 2024-25          | 2,923                     | 5,503                         |

Further, Amended Bharatnet program has been approved by the Union Cabinet on 04 . 08 . 2023 with an outlay of Rs. 1.39 Lakh Crores to extend fiber to all Gram Panchayats and villages on demand basis, including provisions for 1.5 Crores high speed FTTH broadband connections in rural areas . BSNL is the Project Management Agency for this scheme .

Telecom  Regulatory  Authority  of  India ( TRAI ) monitors  the  performance  of  service providers  against  the  benchmark  of  various  Quality  of  Service parameters, as  prescribed  in  QoS Regulations namely 'The Standards of Quality of Service of Access (Wirelines and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024 (06 of 2024) dated 2nd August 2024', by collecting License Service Area (LSA) wise Performance Monitoring Report (PMR) from service providers  on  regular  basis. The  Performance  Monitoring  Report  (PMR)  are  published  on  TRAI website  (https://trai.gov.in/release-publication/qos-reports/pmr-reports). Wherever  the  Quality-ofService benchmarks are not met, the explanation of the concerned service provider is called for and after considering the response of the service provider financial disincentive are imposed on service provider for non-complied QoS parameters.

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