Lok Sabha Question No. 704 (UNSTARRED), answered on 2026-02-04
Subject: Status of CSC 2.0 Project in Andhra Pradesh
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Shri G Lakshminarayana

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 704

TO BE ANSWERED ON: 04.02.2026

## STATUS OF CSC 2.0 PROJECT IN ANDHRA PRADESH

## 704.   SHRI G LAKSHMINARAYANA:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) the number of Common Services Centres (CSCs) established under the CSC 2.0 Project since 2015 -16, year and State/UT-wise;
- (b) the number of CSCs sanctioned, operationalised and currently functional in Andhra Pradesh, districtwise including Anantapur along with year-wise details since 2015 -16;
- (c) the number and categories of services presently delivered through CSCs in Anantapur district including Government-to-Citizen  (G2C),  Business-to-Citizen  (B2C),  financial  services,  digital  literacy,  healthcare and other services and whether any new services have been added during the last three years;
- (d)  the  total  number  of  beneficiaries  served  annually  through  CSCs  in  Andhra  Pradesh  and  Anantapur district,  district and  year-wise and whether the Government tracks citizen satisfaction or service quality indicators; and
- (e) whether there have been delays in operationalising approved CSCs in Andhra Pradesh, particularly in backward or aspirational blocks of Anantapur district and if so, the reasons therefor along with the corrective steps taken by the Government?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI JITIN PRASADA)

(a) to (e): As on 31st December 2025, a total number of 5.87 lakh CSCs were functional across India, including 4.57 lakh CSCs at Gram panchayat level.

The Project CSC 2.0 was envisaged to expand CSCs till Gram panchayat level with at least one CSC in each Gram Panchayat and to provide access of e-services to citizens. 13,361 Gram Panchayats have at least one registered CSC in Andhra Pradesh including Anantapur district. The Year-wise status of functional CSCs across various districts of Andhra Pradesh including Anantapur is placed at Annexure I. State wise details of CSCs, including Andhra Pradesh, are also available on the website https://csc.gov.in/

During the last  three  years,  several  new  services  such  as  e-Stamp,  Pradhan  Mantri  Fasal  Bima  Yojana (PMFBY), PM Vishwakarma, PM-Suryaghar,  NBFC  survey,  and  many  other  B2C  services  have  been onboarded in the State of Andhra Pradesh, including Anantapur district. More than 800 services are being delivered  through  these  CSCs.  Detailed  list  of  services  provided  by  CSC  is  available  on  the  website https://csc.gov.in/ .

Year  wise  and  District  wise  transaction  details  of  the  CSCs  in  the  State  of  Andhra  Pradesh  including Anantapur district is placed at Annexure II .

CSC e-Governance Services India Limited has developed a transaction monitoring and reporting dashboard to track service delivery performance. In addition, a citizen-centric toll-free helpline number (14599) has also been provided for the citizens to capture and monitor citizen feedback, satisfaction, and service quality indicators.

There has been no delay in the operationalization of approved CSCs in Andhra Pradesh including Anantapur district.

*****

## DISTRICT WISE FUNCTIONAL CSC ANDHRA PRADESH

| District Name         | Mar 15   | Mar 16   | Mar   | 17Mar   | 18Mar 19   | Mar 20   | Mar 21   | Mar 22   | Mar 23   | Mar 24   | Mar 25   | Dec 25   |
|-----------------------|----------|----------|-------|---------|------------|----------|----------|----------|----------|----------|----------|----------|
| Alluri sitharama raju | 109      | 112      | 138   | 154     | 171        | 167      | 199      | 183      | 191      | 277      | 241      | 200      |
| Anakapalle            | 267      | 274      | 336   | 376     | 417        | 408      | 486      | 446      | 349      | 678      | 445      | 469      |
| Anantapur             | 340      | 349      | 428   | 476     | 523        | 512      | 614      | 564      | 701      | 856      | 720      | 799      |
| Annamayya             | 137      | 141      | 173   | 194     | 215        | 210      | 250      | 230      | 279      | 349      | 319      | 376      |
| Bapatla               | 159      | 164      | 201   | 225     | 250        | 245      | 291      | 267      | 331      | 405      | 397      | 409      |
| Chittoor              | 215      | 221      | 271   | 303     | 336        | 329      | 391      | 359      | 283      | 545      | 387      | 399      |
| East godavari         | 234      | 241      | 296   | 331     | 365        | 357      | 427      | 392      | 224      | 596      | 412      | 465      |
| Eluru                 | 164      | 169      | 208   | 233     | 258        | 252      | 301      | 276      | 331      | 419      | 435      | 482      |
| Guntur                | 328      | 337      | 414   | 463     | 513        | 502      | 598      | 549      | 611      | 834      | 716      | 684      |
| Kakinada              | 154      | 158      | 194   | 217     | 240        | 235      | 280      | 257      | 388      | 391      | 544      | 627      |
| Konaseema             | 176      | 181      | 222   | 248     | 275        | 269      | 320      | 294      | 386      | 447      | 467      | 480      |
| Krishna               | 330      | 340      | 418   | 468     | 517        | 506      | 603      | 554      | 517      | 842      | 644      | 601      |
| Kurnool               | 357      | 367      | 451   | 505     | 556        | 544      | 651      | 598      | 668      | 908      | 767      | 860      |
| Nandyal               | 138      | 142      | 175   | 196     | 217        | 212      | 253      | 232      | 359      | 353      | 358      | 401      |
| Ntr                   | 198      | 204      | 250   | 280     | 310        | 303      | 361      | 332      | 506      | 503      | 549      | 564      |
| Palnadu               | 227      | 234      | 288   | 322     | 356        | 348      | 415      | 381      | 563      | 579      | 591      | 633      |
| Parvathipuram manyam  | 113      | 116      | 142   | 159     | 176        | 172      | 205      | 188      | 155      | 286      | 192      | 203      |
| Prakasam              | 271      | 279      | 343   | 384     | 425        | 416      | 495      | 455      | 727      | 691      | 846      | 793      |
| Spsr nellore          | 244      | 251      | 308   | 345     | 382        | 374      | 445      | 409      | 450      | 621      | 541      | 577      |
| Sri sathya sai        | 196      | 202      | 248   | 278     | 308        | 301      | 359      | 330      | 381      | 501      | 406      | 449      |
| Srikakulam            | 304      | 313      | 384   | 430     | 474        | 464      | 556      | 510      | 612      | 775      | 703      | 702      |
| Tirupati              | 170      | 175      | 215   | 241     | 266        | 260      | 310      | 285      | 289      | 433      | 397      | 488      |
| Visakhapatanam        | 161      | 166      | 204   | 228     | 252        | 246      | 294      | 270      | 354      | 410      | 510      | 550      |
| Vizianagaram          | 203      | 209      | 257   | 288     | 315        | 308      | 371      | 341      | 292      | 518      | 421      | 496      |
| West godavari         | 236      | 243      | 299   | 334     | 370        | 362      | 431      | 396      | 450      | 601      | 683      | 700      |
| Y.S.R.                | 193      | 199      | 245   | 274     | 304        | 297      | 354      | 325      | 558      | 494      | 538      | 668      |
| GRAND TOTAL           | 5,624    | 5,787    | 7,108 | 7,952   | 8,791      | 8,599    | 10,260   | 9,423    | 10,955   | 14,312   | 13,229   | 14,075   |

Source: CSC e-Governance Services India Limited

ANNEXURE- I

Annexure -II TRANSACTION DETAILS OF CSCs IN THE STATE OF ANDHRA PRADESH (In Lakhs)

| District Name         |   FY-23-24 |   FY-24-25 |   FY-25-26 ( APR'25-DEC'25) |
|-----------------------|------------|------------|-----------------------------|
| Alluri sitharama raju |       2.55 |       2.88 |                        2.04 |
| Anakapalle            |       6.05 |       7.58 |                        5.59 |
| Anantapur             |       8.26 |       7.36 |                        4.08 |
| Annamayya             |       3.99 |       3.62 |                        2.13 |
| Bapatla               |       7.11 |       7.37 |                        5.36 |
| Chittoor              |       4.99 |       4.93 |                        2.77 |
| East godavari         |       6.06 |       7.44 |                        5.72 |
| Eluru                 |       5.9  |       6.75 |                        4.78 |
| Guntur                |      10.9  |      12.3  |                        8.75 |
| Kakinada              |       8.79 |      10.47 |                        7.66 |
| Konaseema             |       9.41 |      10.84 |                        8.17 |
| Krishna               |       7.18 |       8.32 |                        6.08 |
| Kurnool               |      10.09 |       9.48 |                        5.59 |
| Nandyal               |       5.29 |       4.95 |                        2.79 |
| NTR                   |       6.53 |       7.71 |                        4.54 |
| Palnadu               |       9.84 |      10.65 |                        6.82 |
| Parvathipuram manyam  |       2.02 |       2.4  |                        1.55 |
| Prakasam              |       8.3  |       8.97 |                        6.07 |
| SPSR nellore          |       7.29 |       8.67 |                        5.66 |
| Sri sathya sai        |       5.46 |       4.95 |                        2.89 |
| Srikakulam            |       8.02 |       9.21 |                        5.89 |
| Tirupati              |       7.35 |       9.1  |                        5.71 |
| Visakhapatanam        |       6.21 |       7.96 |                        6.05 |
| Vizianagaram          |       6.3  |       7.95 |                        5.73 |
| West godavari         |      10.4  |      14.21 |                       10.3  |
| Y.S.R.                |       6.22 |       6.43 |                        3.58 |
| GRAND TOTAL           |     180.49 |     202.52 |                      136.3  |

Source: CSC e-Governance Services India Limited **********