Lok Sabha Question No. 1279 (UNSTARRED), answered on 2025-12-08
Subject: Welfare Schemes for Gig workers and Delivery Personnel
Ministry: LABOUR AND EMPLOYMENT
Asked by: Dr. Sambit Patra

## GOVERNMENT OF INDIA MINISTRY OF LABOUR AND EMPLOYMENT LOK SABHA

UNSTARRED QUESTION NO. 1279 TO BE ANSWERED ON 08.12.2025

## WELFARE SCHEMES FOR GIG WORKERS AND DELIVERY PERSONNEL

1279. DR. SAMBIT PATRA:

Will the Minister of LABOUR AND EMPLOYMENT be pleased to state:

- (a)whether the Government has introduced or planning to introduce any  welfare  scheme  to  cater  to  the  welfare  of  gig  workers  and delivery  personnel  working  with  e-commerce,  food  delivery  and ride-hailing platforms in the country;
- (b)if so, the details thereof including provisions for health insurance, accidental coverage, pension and skill development;
- (c)the details of the steps taken by the Government to enhance the enrollment of such gig workers and delivery personnel under these schemes in Odisha;
- (d)whether the Government has collaborated with State authorities or private aggregators to extend these benefits to gig workers in the country, if so, the details thereof; and
- (e)the details of the steps taken/being taken by the Government to create a centralized database or welfare board for gig workers in the country for effective implementation of the schemes?

## ANSWER

MINISTER OF STATE FOR LABOUR AND EMPLOYMENT (SUSHRI SHOBHA KARANDLAJE)

(a) to (e): For  the  first  time,  the  definition  of  'gig  workers'  and 'platform  workers'  and  provisions  related  to  the  same  have  been provided in the Code on Social Security, 2020 which has come into force on 21.11.2025.

The Code provides for framing of suitable social security measures for gig workers and platform workers on matters relating to life and disability cover, accident insurance, health and maternity benefits, old age protection, etc. The Code provides for setting up a

Social Security Fund to finance these welfare schemes.

The Ministry of Labour and Employment had launched eShram  portal on 26.08.2021  for creation  of  a  Comprehensive Centralised  National  Database  of  Unorganised  Workers  including platform workers, migrant workers, etc. The e-Shram portal is meant to register and support the unorganised workers by providing them a Universal Account Number (UAN) on a self-declaration basis.

The Ministry of Labour and Employment has also launched Solution' that entails integration of different social security/welfare schemes at single portal i.e., e-Shram. This is envisaged to enable unorganised workers registered on e-Shram to access social security schemes and see benefits availed by them so the e-Shram'One -Stopfar, through e-Shram.

To maximise registration of platform workers on e-Shram portal, three nationwide special registration drives were held during the months of April, May and August-September, 2025 in collaboration with States and Union Territories.

Multiple rounds of deliberations have been conducted with Workers Unions/Associations and State Government/UTs for formulating the

Aggregators, Knowledge Partners and Platform social security framework for gig and platform workers.

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