opensansad/lok-sabha-qa huggingface dataset:
Lok Sabha Question No. 613 (UNSTARRED), answered on 2016-04-27
Subject: Auction of Spectrum
Ministry: COMMUNICATIONS AND INFORMATION TECHNOLOGY
Asked by: T. RADHAKRISHNAN, PONNUSAMY VENUGOPAL, VIJAYSINH MOHITE PATIL, R. VANAROJA, BHOLA SINGH, R. GOPALAKRISHNAN

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY DEPARTMENT OF TELECOMMUNICATIONS

## LOK SABHA UNSTARRED QUESTION NO.613 TO BE ANSWERED ON 27 th  APRIL, 2016

## AUCTION OF SPECTRUM

613. SHRI T. RADHAKRISHNAN:

DR. P. VENUGOPAL:

SHRI MOHITE PATIL VIJAYSINH SHANKARRAO:

SHRIMATI VANAROJA R.:

SHRI BHOLA SINGH:

SHRI R. GOPALAKRISHNAN:

Will  the  Minister  of  COMMUNICATIONS  AND  INFORMATION  TECHNOLOGY  be pleased to state:

- (a) whether  Telecom  Commission  has  sought  clarification  from  Telecom  Regulatory Authority of India (TRAI) on mega spectrum auction plan;
- (b) if so, the details thereof and the response of TRAI in this regard;
- (c) whether mobile operators have sought to defer the auction of spectrum of 700 MHz band;
- (d) if so, the details thereof and the reasons therefor; and
- (e) the  reaction  of  the  Government  thereto  along with  the  time  by  which  the  spectrum auction of various bands are likely to be held?

## ANSWER

## THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

(a) & (b) The Government had sought certain clarifications/ reconsidered opinion of the Telecom Regulatory Authority  of India (TRAI), taking  into  account  the  recommendations  of Telecom Commissions, on some of its recommendations dated 27.1.2016, which included, inter-alia,  quantum  of  spectrum  for  auction  in  700  MHz  band,  auction  of  partial  spectrum, eligibility conditions, block size, roll out obligations, spectrum audit, reserve price of spectrum in  various  bands,  spectrum  usage  charges,  etc.  The  TRAI  provided  its  response  dated 18.4.2016  to  reference  back  made  by  the  Department  of  Telecom.  These  reconsidered recommendations of TRAI are under consideration.

(c) & (d) Some of the Telecom Service Providers (TSPs),such as, M/s Bharti Airtel Limited, M/s Reliance Jio Infocom Limited, M/s Aircel Limited and M/s Idea Cellular Limited etc. and the  Cellular  Operators  Association  of  India  (COAI)  had  submitted  responses  to  TRAI  with reference to the TRAI Consultation Paper No. 6 of 2015 on 'Valuation and Reserve Price of Spectrum in 700 MHz, 800 MHz, 900 MHz, 1800 MHz, 2100 MHz, 2300 MHz and 2500 MHz Bands' dated 26.11.2015 wherein they have requested that the auction of the spectrum in 700 MHz band be held only after development of a strong device ecosystem. Representations of some of the TSPs such as M/s Vodafone India Limited, and COAI have also  been  received  in  the  Department  of  Telecom  regarding  higher  Reserve  Price  for  700 MHz band recommended by TRAI in its recommendation dated 27.1.2016.

- (e) The spectrum auction is planned in current financial year.

****************
Lok Sabha Question No. 612 (UNSTARRED), answered on 2016-04-27
Subject: Technical Snag in Atomic Power Plant
Ministry: ATOMIC ENERGY
Asked by: OM PRAKASH YADAV, SANTOSH AHLAWAT

## GOVERNMENT OF INDIA DEPARTMENT OF ATOMIC ENERGY

## LOK SABHA

## UNSTARRED QUESTION NO. 612

TO BE ANSWERED ON 27.04.2016

## TECHNICAL SNAG IN ATOMIC POWER PLANT

612. SHRI OM PRAKASH YADAV: SHRIMATI SANTOSH AHLAWAT:

Will the PRIME MINISTER be pleased to state:

- (a) whether  the  Kudankulam  Atomic  Power  Plant  developed  a  technical  snag recently;
- (b) if so, the details thereof and the details of such incidents reported during the last three years including current year;
- (c) whether any radiation leakage has been reported from these sites as a result thereof;
- (d) if so, the details thereof and the steps taken by the Government in this regard; and
- (e) the time taken to fix and rectify the problems?

## ANSWER

THE  MINISTER  OF  STATE  FOR  PERSONNEL,  PUBLIC  GRIEVANCES  & PENSIONS AND PRIME MINISTER'S OFFICE (Dr. JITENDRA SINGH):

- (a)  &  (b)    No,  Sir.    However,  during  the  first  refueling  shutdown  of  Unit-1,  detailed inspections, surveillance tests and mandatory checks were conducted as per specifications.  Based on the inspections, certain design modifications and  replacement  of  a  few  components  were  carried  out.    In  February 2016,  a minor  leak was  noticed  in the  conventional  system  (nonradioactive system) which was promptly rectified.
- (c) No, Sir.
- (d) & (e)    Do not arise.

*****
Lok Sabha Question No. 611 (UNSTARRED), answered on 2016-04-27
Subject: Under Reporting of Revenue
Ministry: COMMUNICATIONS AND INFORMATION TECHNOLOGY
Asked by: C. N. JAYADEVAN, KOTHA PRABHAKAR REDDY, T.G. VENKATESH BABU

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY DEPARTMENT OF TELECOMMUNICATIONS

## LOK SABHA UNSTARRED QUESTION NO.611 TO BE ANSWERED ON 27 th  APRIL, 2016

## UNDER REPORTING OF REVENUE

611.   SHRI C.N. JAYADEVAN: SHRI PRABHAKAR REDDY KOTHA: SHRI VENKATESH BABU T.G.: SHRI Y.V. SUBBA REDDY:

Will the Minister of COMMUNICATIONS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) whether the Telecom companies are found to be under reporting their revenue thereby causing losses of crores of rupees to ex-chequer;

.

- (b) if  so,  the  details  thereof  and  the  outcome  of  the  audit  conducted  by  the Government in this regard; and
- (c) the action taken by the Government auditor against the existing operators?

## ANSWER

## THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

- (a) Yes  Madam,
- (b) Special  Audit  for  two  financial  years  2006-07  &  2007-08  for  Major  Telecom Service providers (Tata Group of Companies, Reliance Group of Companies, Bharti Group of Companies, Idea Group companies & Vodafone) was conducted during the 2009-2010.
- (c) On the  basis  of  Report  of  Special  Auditor  for  the  Financial  Year  2006-07  & 2007-08,  the  demand  cum  show  cause  notices  were  issued  to  Telecom  Service providers during the year 2012.  Telecom  Service  providers challenged these demands cum-show cause notices in various judicial fora as follows:-

|   S.No. | Name of Telecom Service Providers   | Name of Judicial forum   |
|---------|-------------------------------------|--------------------------|
|       1 | Tata Communication Ltd.             | High Court of Madras     |
|       2 | Tata Telecommunication Service Ltd. | High Court of Kerala     |
|       3 | Vodafone Group                      | TDSAT                    |
|       4 | Reliance Group                      | High Court of Kerala     |
|       5 | Bharti Group                        | High Court of Kerala     |
|       6 | Idea Group                          | High Court of Kerala     |

These demands are subjudice till date.

***********
Lok Sabha Question No. 610 (UNSTARRED), answered on 2016-04-27
Subject: Arrangements regarding Simhastha Kumbh Mela, 2016
Ministry: RAILWAYS
Asked by: SUDHEER GUPTA, KUNWAR HARIBANSH SINGH, BIDYUT BARAN MAHATO, GAJANAN CHANDRAKANT KIRTIKAR, ASHOK SHANKARRAO CHAVAN, NAGENDRA KUMAR PRADHAN, VIJAY KUMAR S.R., JAYAKUMAR JAYAVARDHAN

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA

## UNSTARRED QUESTION NO.610

## TO BE ANSWERED ON 27.04.2016

## ARRANGEMENTS REGARDING SIMHASTHA KUMBH MELA, 2016

## 610. SHRI SUDHEER GUPTA:

KUNWAR HARIBANSH SINGH:

SHRI BIDYUT BARAN MAHATO:

SHRI GAJANAN KIRTIKAR:

SHRI ASHOK SHANKARRAO CHAVAN:

SHRI NAGENDRA KUMAR PRADHAN:

SHRI S.R. VIJAYAKUMAR:

DR. J. JAYAVARDHAN:

Will the Minister of RAILWAYS be pleased to state:

- (a) whether the Government has made adequate arrangements for the  travel  of  pilgrims  who  are  expected  to  visit  the  Simhastha Kumbh Mela, 2016 in Ujjain, Madhya Pradesh;
- (b) if so, the details thereof;
- (c)  whether  the  present  availability  of  trains  is  not  sufficient  to meet the requirement of pilgrims/passengers;
- (d) if so, the details thereof and the corrective  measures taken/being taken by the Government in this regard; and
- (e)  the  other  steps  taken/being  taken  by  the  Government  to provide  adequate  facilities  to  pilgrims  in  the  trains  during  this pilgrimage?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

(SHRI MANOJ SINHA)

- (a)  to  (d)  To  cater  to  the  expected  influx  of  pilgrims  during  the Simhastha Kumbh Mela at Ujjain, Indian Railways has planned to

run special trains including DEMU/MEMU, augmentation of load of existing  regular  trains  and,  providing  temporary  stoppage  of Mail/Express trains to the extent justified and feasible. (e)  Additional  resources  have  been  mobilized  to  ensure  proper upkeep  of  coaches  deployed  in  trains  catering  to  Simhastha Kumbh Mela.

*****
Lok Sabha Question No. 608 (UNSTARRED), answered on 2016-04-27
Subject: Space Technology for Monitoring Projects
Ministry: DEVELOPMENT OF NORTH EASTERN REGION
Asked by: GAJANAN CHANDRAKANT KIRTIKAR, KUNWAR HARIBANSH SINGH, BIDYUT BARAN MAHATO, ASHOK SHANKARRAO CHAVAN, VIJAY KUMAR S.R., SUNIL BALIRAM GAIKWAD, SUDHEER GUPTA, JAYAKUMAR JAYAVARDHAN

## GOVERNMENT OF INDIA

## MINISTRY OF DEVELOPMENT OF NORTH EASTERN REGION

## LOK SABHA UNSTARRED QUESTION NO. 608

TO BE ANSWERED ON

Wednesday, April 27,2016 / Vaisakha 7,1938(Saka)

## QUESTION

## SPACE TECHNOLOGY FOR MONITORING PROJECTS

608. SHRI GAJANAN KIRTIKAR: KUNWAR HARIBANSH SINGH: SHRI BIDYUT BARAN MAHATO: SHRI ASHOK SHANKARRAO CHAVAN: SHRI S.R. VIJAYAKUMAR: DR. SUNIL BALIRAM GAIKWAD: SHRI SUDHEER GUPTA:

DR. J. JAYAVARDHAN:

Will the Minister of DEVELOPMENT OF NORTH EASTERN REGION be pleased to state:

- (a)  whether his Ministry proposes to monitor the progress of various developmenal projects in the North East region through satellite images;
- (b)  if so, the details thereof and the time by which a decision is likely to be taken by the Government;
- (c)  whether the Government has already established North Eastern Space Application Centre (NESAC) in Shillong in this regard;
- (d)  if so, the details thereof; and
- (e)  whether his Ministry has also offered incentives to youth of the region who opt for start up initiatives and if so, the details thereof?

## ANSWER

The Minister of State (Independent Charge) of the Ministry of Development of North Eastern Region [Dr. Jitendra Singh]

(a)to(d) Yes, Madam. The monitoring of various developmental projects is proposed through a GIS cell    to be established  in the NEC Secretariat, in

Contd..

consultation with North Eastern Space Application Centre(NESAC) located at Umiam,  Meghalaya.  The  NESAC  is  a  registered  society  set  up  in September,  2000  as  a  joint  initiative  of  Department  of  Space(DoS)  and NEC for providing remote sensing based natural resource information for application  in  the  areas  of  education,  healthcare,  disaster  management support  and  developmental  communications.  NESAC  is  headed  by  the MoS(IC), M/o DoNER in his capacity as Chairman, NEC, with representatives  from  Department  of  Space,  the  Governments  of  North Eastern States and the academia from NER.  The funding of the NESAC Society is done through Grants-in-aid from DoS and NEC on 50:50 basis.

- (e) No, Madam.

*****
Lok Sabha Question No. 607 (UNSTARRED), answered on 2016-04-27
Subject: MoU between Railways and ISRO
Ministry: RAILWAYS
Asked by: BIDYUT BARAN MAHATO, KUNWAR HARIBANSH SINGH, PRAHLAD SINGH PATEL, GAJANAN CHANDRAKANT KIRTIKAR, ASHOK SHANKARRAO CHAVAN, GEETHA KOTHAPALLI, SUNIL BALIRAM GAIKWAD, SUDHEER GUPTA, VIJAY KUMAR S.R.

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.607 TO BE ANSWERED ON 27.04.2016

## MoU BETWEEN RAILWAYS AND ISRO

607.  SHRI BIDYUT BARAN MAHATO:

SHRI KUNWAR HARIBANSH SINGH:

SHRI PRAHLAD SINGH PATEL:

SHRI GAJANAN KIRTIKAR:

SHRI ASHOK SHANKARRAO CHAVAN:

SHRIMATI KOTHAPALLI GEETHA:

DR. SUNIL BALIRAM GAIKWAD:

SHRI SUDHEER GUPTA:

SHRI S. R. VIJAYAKUMAR:

## Will the Minister of RAILWAYS be pleased to state:

- (a)  whether  the  Railways  has  signed  any  Memorandum of  Understanding (MoU)  with the Indian Space Research Organisation(ISRO) for developing applications in the field of remote sensing and graphic information system;
- (b) if so, the details thereof and the aims and objectives of the said MoU;
- (c) the terms and conditions of the MoU and the time by which the MoU is likely to be made effective;
- (d)  the  expenditure to be paid by the Railways to ISRO for this purpose;
- and
- (e) the other steps taken/being taken by the Railways to provide accurate information  about all trains to the passengers?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

## (SHRI MANOJ SINHA)

- (a): Yes, Madam. Railways have recently signed  Memorandum  of Understanding (MoU) with Indian Space Research Organisation (ISRO) for developing  applications  in  the  field  of  Remote  Sensing  and  Geographic Information System.

- (b) & (c):  The aims and objectives of the MoU is to develop applications and services in tune with the requirements of Indian Railways such as:-
- i) Develop an advance warning system at Unmanned Railway Crossings for road users.
- ii) Mapping of Indian Railway assets through Geospatial technology.
- iii) Develop paperless unreserved   ticketing solution based on  geo-fencing of station area.

iv)Developing Real Time Train Information System by using Communication Satellite Services.

- v) Setting up of 'BHUVAN' node   in Indian Railways to internalize the use of BHUVAN geospatial solutions by Railways.
2. vi) Meet Indian Railways satellite based communication requirements.
3. vii) The MoU has been signed on March 17 th , 2016 and has come into force.
4. (d):  For  services  being  currently  provided  by  BHUVAN        or  envisaged  in future for Government of India, no charges shall be levied. For communication services, satellite assisted Navigation etc. charges would be applicable as per mutual agreement and based on pricing policies of the Government.

(e):  A  project  called  Real-time  Train  Information  System  (RTIS)  to  track trains on real time basis alongwith dissemination of train running information to rail users has been sanctioned.

*****
Lok Sabha Question No. 604 (UNSTARRED), answered on 2016-04-27
Subject: Wi-Fi in Public Places
Ministry: COMMUNICATIONS AND INFORMATION TECHNOLOGY
Asked by: RAJEEV SHANKARRAO SATAV, DHANANJAY BHIMRAO MAHADIK, SUPRIYA SADANAND SULE, HEENA VIJAYKUMAR GAVIT, T. RADHAKRISHNAN

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY DEPARTMENT OF TELECOMMUNICATIONS

## LOK SABHA UNSTARRED QUESTION NO.604 TO BE ANSWERED ON 27 th  APRIL, 2016

## WI-FI IN PUBLIC PLACES

## 604.   SHRI SATAV RAJEEV:

SHRI DHANANJAY MAHADIK:

SHRIMATI SUPRIYA SULE:

DR. HEENA VIJAYKUMAR GAVIT:

SHRI T. RADHAKRISHNAN:

Will the Minister of COMMUNICATIONS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) whether the telecom regulatory authority proposes to float a consultation paper on ways to promote Wi-Fi in public places with easy payment options;
- (b) if so, the details thereof and the objective behind the move;
- (c) the time by which the consultation paper will be floated;
- (d) whether  telecom  companies  are  deploying  Wi-Fi  networks  for  higher  paying data customers and are reluctant to go for Wi-Fi in public places due to cumbersome authentication procedure and challenges around monetising the services; and
- (e) if  so,  the  details  thereof  along  with  the  corrective  steps  taken  by  the Government in this regard?

## ANSWER

## THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY (SHRI RAVI SHANKAR PRASAD)

(a) to (e) Telecom  Regulatory  Authority  of  India  (TRAI)  has  recently  convened meetings  with  some  Telecom  Service  Providers,  Payment  Gateway  provider  and National Payments Corporation of India (NPCI) to discuss ways to promote Wi-Fi in public places with easy payment option.

TRAI has informed that no decision has been taken about Consultation Paper to be issued on this subject.

************************
Lok Sabha Question No. 603 (UNSTARRED), answered on 2016-04-27
Subject: Disbursal of Scholarship Money
Ministry: MINORITY AFFAIRS
Asked by: HEENA VIJAYKUMAR GAVIT, DHANANJAY BHIMRAO MAHADIK, VIJAYSINH MOHITE PATIL, GAJENDRA SINGH SHEKHAWAT

## GOVERNMENT OF INDIA MINISTRY OF MINORITY AFFAIRS LOK SABHA UNSTARRED QUESTION NO.603

## TO BE ANSWERED ON 27.04.2016

## DISBURSAL OF SCHOLARSHIP MONEY

603.:  DR.  HEENA  VIJAYKUMAR  GAVIT:  SHRI  DHANANJAY  MAHADIK:  SHRI  MOHITE PATIL VIJAYSINH SHANKARRAO: SHRI GAJENDRA SINGH SHEKHAWAT, MEMBERS OF PARLIAMENT

Will the Minister of MINORITY AFFAIRS be pleased to state:

- (a) whether switching over to direct transfer scheme has denied disbursal of scholarship money to 41 lakh minority students across the country ;
- (b) if so, the details thereof and the reasons therefor along with the corrective measures taken by the Government to disburse scholarship amount to needy minority students;
- (c)  whether the Government has also decided to use the scholarship funds earmarked for 201516 in the next fiscal;
- (d) if so, the details thereof and the estimated number of students who are likely to be benefitted therefrom; and
- (e)  whether the Government has decided to release additional funds to the University Grants Commission  for  the  Maulana  Azad  National  Fellowship  to  meet  the  requirement  of  pending fellowships of minority students and if so, the details thereof?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF MINORITY AFFAIRS (SHRI MUKHTAR ABBAS NAQVI)

- (a): No, Madam.
- (b) to (d):  National Scholarship Portal was launched to provide one stop end-to-end IT platform for registration, transfer, sanction and payment of all Central Govt. scholarships during 2015-16. However,  due  to  administrative  problems  in  the  field  and  technical  glitches  in  the  Portal developed  by  Center  for  Good  Governance  (CGG),  only  38.87  lakh  scholarships  was disbursed in last financial year i.e. 2015-16.

Government has decided to disburse remaining scholarships of the year 2015-16 during the current year 2016-17. For this purpose, an amount of Rs. 936.91 crore has been kept in a separate  bank  account  especially  opened  to  disburse the remaining  scholarships  to approximately 41 lakh students.

- (e): Yes, Madam, Ministry had already released the amount of Rs.5.75 crore as additional funds to University Grants Commission during the year 2015-16 to meet the requirement of pending fellowships of minority students.

******
Lok Sabha Question No. 602 (UNSTARRED), answered on 2016-04-27
Subject: Penalties under SBM
Ministry: URBAN DEVELOPMENT
Asked by: SUPRIYA SADANAND SULE, DHANANJAY BHIMRAO MAHADIK, VIJAYSINH MOHITE PATIL, HEENA VIJAYKUMAR GAVIT, RAJEEV SHANKARRAO SATAV

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Lok Sabha Question No. 601 (UNSTARRED), answered on 2016-04-27
Subject: Low Cost Solar Lighting Device
Ministry: SCIENCE AND TECHNOLOGY
Asked by: NAGENDRA KUMAR PRADHAN, SHRIKANT EKNATH SHINDE, ANANDRAO  ADSUL, RAHUL RAMESH SHEWALE, Shrirang Appa Barne, VINAYAK BHAURAO RAUT

## GOVERNMENT OF INDIA MINISTRY OF SCIENCE AND TECHNOLOGY DEPARTMENT OF SCIENCE AND TECHNOLOGY

## LOK SABHA

## UNSTARRED QUESTION No.601 TO BE ANSWERED ON 27/04/2016

## LOW COST SOLAR LIGHTING DEVICE

601. SHRI NAGENDRA KUMAR PRADHAN DR. SHRIKANT EKNATH SHINDE SHRI ANANDRAO ADSUL SHRI RAHUL SHEWALE SHRI SHRIRANG APPA BARNE SHRI VINAYAK BHAURAO RAUT

Will the Minister of SCIENCE AND TECHNOLOGY òãðìððÐð ¡ðøÜ ÑßðøÌðð÷ò±ð¨îó Ùðüëðó be pleased to state:

- whether the Government had launched a low cost and environment-friendly solar
- (a) lighting device in the recent past;
- (b)
- if so, the details thereof and the benefits accrued/likely to accrue therefrom;
- (c) the extent to which it is likely to reduce emission and give a fillip to the   mission
- of    Clean India, Green India; and
- (d)  the job opportunities likely to be generated as a result of the said launch?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF SCIENCE AND TECHNOLOGY

## AND MINISTER OF STATE IN THE MINISTRY OF EARTH SCIENCES (SHRI Y. S. CHOWDARY)

òãðìððÐð ¡ðøÜ ÑßðøÌðð÷ò±ð¨îó ÙðüëððâðÚð Ùð÷ü Üð¸Úð Ùðüëðó +ÉÉè® ÑðöÆãðó òãðìððÐð ÙðüëððâðÚð Ùð÷ü Üð¸Úð Ùðüëðó

(gÉÉÒ ´ÉÉ<Ç. AºÉ. SÉÉèvÉ®ÉÒ)

- (a) Yes, Madam. The Government has launched a low cost and environment-friendly solar lighting device named as 'Surya Jyoti' on 5 th  April 2016.
- (b) The device is solar photovoltaic integrated Micro solar dome which   captures sunlight  through  a  semi-spherical  upper  dome  and  concentrates  it  inside  dark  room during day time and also provide light after sunset. The   device is the low cost solution to meet the lighting requirement for the urban and rural household in the country that do not have reliable access to electricity.
- (c) The estimated potential users of this device are about 10 million households which will result in emission reduction of about 12.5 million tons of carbon-di-oxide equivalent.
- (d) The manufacturing process and installation of device is labour intensive providing job opportunities to semi-trained workers.

*****
Lok Sabha Question No. 599 (UNSTARRED), answered on 2016-04-27
Subject: Use of Social Media in Railways
Ministry: RAILWAYS
Asked by: CHANDRA PRAKASH JOSHI, NARANBHAI KACHHADIA, DILIP KUMAR MANSUKHLAL GANDHI, P.P. CHAUDHARY

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.599 TO BE ANSWERED ON 27.04.2016

## USE OF SOCIAL MEDIA IN RAILWAYS

†599.   SHRI CHANDRA PRAKASH JOSHI: SHRI NARANBHAI KACHHADIYA: SHRI DILIPKUMAR MANSUKHLAL GANDHI: SHRI P. P. CHAUDHARY:

Will the Minister of RAILWAYS be pleased to state:

- (a) whether the Government  proposes  to  use social media  for establishing direct communication with train passengers;
- (b) if so, the details thereof;
- (c) whether the Government also proposes to provide pace to the work culture  in  the  Railways  through  social  media  and  if  so,  the  details thereof;
- (d)  whether  a  special  team  has  been  constituted  at  each  divisional headquarters for its monitoring and if so, the details thereof; and
- (e)  if  not,  the  measures  proposed  to  be  taken  by  the  Government  in this regard?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF RAILWAYS

( SHRI MANOJ SINHA )

- (a) to  (e)  Yes,  Madam.  A  Customer  Complaint  Management  Cell (Social Media Cell)  has  been  set  up  in  Railway  Board  to   receive

complaints / suggestions / assistance from Passengers / rail users and public at large through  Twitter handle  of the Ministry,  namely, @RailMinIndia.  After  analyzing  such  tweets,  the  actionable  ones  are sent to Zones / Divisions through their respective twitter handles for speedy resolution.

* * * * *