Lok Sabha Question No. 1862 (UNSTARRED), answered on 2026-02-11
Subject: Mission Karmayogi
Ministry: PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
Asked by: Shri Ramesh Awasthi, Shri Tejasvi Surya

## GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS (DEPARTMENT OF PERSONNEL & TRAINING)

## LOK SABHA UNSTARRED QUESTION NO. 1862

(ANSWERED ON 11.02.2026)

## MISSION KARMAYOGI

## †1862. SHRI RAMESH AWASTHI: SHRI TEJASVI SURYA:

Will the PRIME MINISTER be pleased to state:

(a)  whether  the  Government  has  carried  out  periodic  evaluation  of  the  implementation  and outcome of Mission Karmayogi since its inception;

(b) if so, the details thereof along with the key performance indicators used for evaluation;

(c) the details of major findings related to improvement in training coverage, skill upgradation and capacity building of civil services officers; and

(d)  the  steps  taken  by  the  Government  to  further  strengthen  the  mission  based  on  these findings?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER'S OFFICE (DR. JITENDRA SINGH)

(a)  to  (d):  Mission  Karmayogi,  the  National  Programme  for  Civil  Services  Capacity  Building (NPCSCB)  was  approved  by  the  Government  of  India  in  September  2020  with  an  aim  of transitioning  from  a  'rule-  based'  to  'role-based'  HR  system  and  creating  civil  servants  with  a global outlook while being rooted in lndian ethos.

As  on  06.02.2026,  more than  1.49  crore  users  are  onboarded  on  the  iGOT  Karmayogi platform.  The  platform  hosts  over  4,342  courses  across  domain,  functional  and  behavioral competencies,  with  more  than  7.26  crore  course  completions.  Courses  are  available  in  23 languages, enabling wide accessibility and alignment with regional and linguistic needs.

With  a  view  to  ensure  a  structured  and  objective  implementation  of  the  mission,  the following evaluation framework has been created:

- o The Cabinet Secretariat Coordination Unit (CSCU) chaired by the Cabinet Secretary: To monitor the overall implementation of them NPCSCB and provide strategic guidance on the same.
- o A  high-level  Steering  Committee  chaired  by  Secretary  (Personnel):  To  have  regular discussions on institutional capacity building, review progress and provide guidance for project implementation.

- o A  Monitoring  and  Evaluation  (M&E)  Framework  for  Mission  Karmayogi:  provides  a structured  approach  and  facilitates  the  adoption  of  modern  technological  tools  such  as digital platforms, artificial intelligence, machine  learning, and data analytics for monitoring and evaluating the progress of the programme, with a particular focus on the quality  of  learning  content,  user  feedback  assessment,  and  competency  evaluation. Multiple  KPIs  have  been  provided  in  the  M&E  framework  on  the  following  major implementation areas:
-  Formation of Capacity Building Units in MDOs
-  Onboarding  on  iGOT  from  MDOs  and  States  Implementation  of  Capacity Building
-  Plan in MDOs
-  Availability of Content and competencies on iGOT
-  User Engagement
-  Monitoring of iGOT Platform and Features
-  Monitoring performance of CBC.

Directions have been given by CSCU and Steering Committee for strengthening the delivery and impact of Mission Karmayogi.

Further, a third-Party Evaluation and Impact Assessment of National Programme for Civil Services Capacity Building (NPCSCB) - Mission Karmayogi has also been carried out.

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