Lok Sabha Question No. 890 (UNSTARRED), answered on 2026-02-04
Subject: Penalty imposed by Central Consumer Protection Authority
Ministry: CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION
Asked by: Dr. Thirumaavalavan Tholkappiyan

## Government of India Ministry of Consumer Affairs, Food and Public Distribution

## Department of Consumer Affairs

## LOK SABHA

## UNSTARRED QUESTION NO. 890

TO BE ANSWERED ON 04.02.2026

## PENALTY IMPOSED BY CENTRAL CONSUMER PROTECTION AUTHORITY

## 890. DR. THIRUMAAVALAVAN THOLKAPPIYAN:

Will the Minister of CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION be pleased to state:

- (a) whether  the  Government  has  the  details  about  the  penalty  imposed  by  Central  Consumer Protection Authority (CCPA) to protect the interests of the consumers;
- (b) if so, the details thereof;
- (c) whether the Government has the details about the penalty imposed by the CCPA on misleading advertisement; and
- (d) if so, the details thereof?

## ANSWER

## THE MINISTER OF STATE CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (SHRI B.L. VERMA)

(a) to (d) : Department of Consumer Affairs is continuously working for protection and empowerment of consumers by  enactment  of  progressive  legislations.  Under  the  provisions  of  the  Consumer  Protection Act, 2019, the Central Consumer Protection Authority (CCPA) is empowered to intervene for preventing consumer detriment arising from unfair trade practices, misleading advertisement, violation of consumer rights through issuance of guidelines and class action(s), including   the   enforcement   of recalls, refunds and  return  of  products.  It  has  the  mandate  to  prevent  and  regulate  false  or  misleading  advertisements which are prejudicial to the consumer and public interest.

As  per  Section  21(2)  of  the  Consumer  Protection  Act,  2019,  in  case  of  false  or  misleading advertisement, the CCPA may impose penalty on manufacturer or endorser up to Rs. 10 lakhs and Rs. 50 lakhs in case of repeated violations. Section 21 (4) specifies that if any person is found to publish, or is a party to the publication of a misleading advertisement, CCPA may impose a penalty which may extend to ten lakh rupees.

Since inception of CCPA and till 30 th January,2026  penalties imposed by the CCPA to protect the interests of Consumers as a Class is ₹ 2,57,40,500/.  The details of the penalty is placed at Annexure.

## ANNEXURE REFERRED IN REPLY TO PARTS (a) TO (d) OF LOK SABHA UN STARRED QUESTION  NO.  890  FOR  04.02.2026  REGARDING  'PENALTY  IMPOSED  BY  CENTRAL CONSUMER PROTECTION AUTHORITY'.

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|   S.No | Name of the Company                       | Nature of Case                                   |   Penalty Imposed |
|--------|-------------------------------------------|--------------------------------------------------|-------------------|
|      1 | Naaptol Online Shopping Private Limited   | Misleading advertisements                        |           1000000 |
|      2 | Vijay Sales (India) Pvt. Ltd.             | Misleading advertisements                        |            100000 |
|      3 | My Booster Retails Private Ltd            | Misleading advertisements                        |            100000 |
|      4 | Amazon Sellers Services Pvt. Ltd.         | Unfair Trade Practice/ Misleading advertisements |            100000 |
|      5 | Snapdeal Pvt. Ltd.                        | Unfair Trade Practice/ Misleading advertisements |            100000 |
|      6 | Flipkart Internet Pvt. Ltd.               | Unfair Trade Practice/ Misleading advertisements |            100000 |
|      7 | Clues Network Pvt. Ltd. (Shopclues)       | Unfair Trade Practice/ Misleading advertisements |            100000 |
|      8 | One97 Communications Ltd.(Paytm Mall)     | Unfair Trade Practice/ Misleading advertisements |            100000 |
|      9 | Tekshiv System Pvt. Ltd.                  | Unfair Trade Practice/ Misleading advertisements |            100000 |
|     10 | Sohil Impex                               | Unfair Trade Practice/ Misleading advertisements |            100000 |
|     11 | Cloudtail India Pvt. Ltd                  | Unfair Trade Practice/ Misleading advertisements |            100000 |
|     12 | Hardtrac Computers Services Pvt. Ltd      | Unfair Trade Practice/ Misleading advertisements |            100000 |
|     13 | Idle Brain e-Tail                         | Unfair Trade Practice/ Misleading advertisements |            100000 |
|     14 | Sure Vision Construction Private Limited. | Misleading advertisements                        |           1000000 |
|     15 | Exide Industries Ltd                      | Misleading advertisements                        |            200000 |
|     16 | Luminous Power Technologies Pvt. Ltd.     | Misleading advertisements                        |            100000 |
|     17 | Skyway Career Hub                         | Unfair Trade Practice/ Misleading advertisements |             10000 |
|     18 | Seekers Education Services                | Misleading advertisements                        |             50000 |
|     19 | Cosmo Skin Centre                         | Misleading advertisements                        |            100000 |
|     20 | Alkari Devi Hospital                      | Misleading advertisements                        |             50000 |
|     21 | Sunflame Enterprises Pvt. Ltd.            | Misleading advertisements                        |            100000 |
|     22 | IQRA IAS                                  | Misleading advertisements                        |            100000 |
|     23 | Unacademy UPSC                            | Misleading advertisements                        |            100000 |
|     24 | Byjus IAS                                 | Misleading advertisements                        |           1000000 |
|     25 | Yojna IAS                                 | Misleading advertisements                        |            300000 |
|     26 | ALS IAS                                   | Misleading advertisements                        |           1000000 |
|     27 | VDK Eduventures Pvt. Ltd. (Drishti IAS)   | Misleading advertisements                        |            300000 |
|     28 | Rau's IAS                                 | Misleading advertisements                        |            100000 |

|   29 | Dhuadhar Oil                                 | Misleading advertisements                               |   1000000 |
|------|----------------------------------------------|---------------------------------------------------------|-----------|
|   30 | Ajay Vision Education Pvt. Ltd.              | Misleading advertisements                               |    300000 |
|   31 | Lohiya Retails                               | Misleading advertisements                               |     50000 |
|   32 | Mercury Health                               | Misleading advertisements                               |    100000 |
|   33 | Western Edge                                 | Misleading advertisements                               |    100000 |
|   34 | Suerte Cosmetic Science                      | Misleading advertisements                               |     50000 |
|   35 | Sheth Brothers                               | Misleading advertisements                               |     50000 |
|   36 | Anvi Stationary                              | Violation of consumer rights/ Misleading advertisements |       500 |
|   37 | Zoobee Mowak                                 | Violation of consumer rights/ Misleading advertisements |     50000 |
|   38 | Sensodyne                                    | Misleading advertisements                               |   1000000 |
|   39 | Panasonic Life Solutions India Pvt Ltd       | Misleading advertisements                               |    500000 |
|   40 | Analog IAS Academy                           | Misleading advertisements                               |    100000 |
|   41 | Chahal IAS Academy                           | Misleading advertisements                               |    100000 |
|   42 | APTI PLUS Academy(IAS)                       | Misleading advertisements                               |    100000 |
|   43 | Vajirao &Reddy Institute(IAS)                | Misleading advertisements                               |    700000 |
|   44 | Shankar IAS Academy                          | Misleading advertisements                               |    500000 |
|   45 | Hindware Applicances                         | Misleading advertisements                               |    100000 |
|   46 | Khan Study Group(KSG)                        | Misleading advertisements                               |    500000 |
|   47 | Sriram IAS                                   | Misleading advertisements                               |    300000 |
|   48 | M/s Fire and Personal Safety Enterprise      | Misleading advertisements                               |    100000 |
|   49 | Asus India Pvt Ltd                           | Misleading advertisements                               |    500000 |
|   50 | VLCC Healthcare Ltd.                         | Misleading advertisements                               |    300000 |
|   51 | Kaya Limited -Coolsculpting                  | Misleading advertisements                               |    300000 |
|   52 | VDK Eduventures Pvt. Ltd. (Drishti IAS 2023) | Misleading advertisements                               |    500000 |
|   53 | Maluka IAS                                   | Misleading advertisements                               |    300000 |
|   54 | Anujjindal Coaching Platform                 | Misleading advertisements                               |    300000 |
|   55 | EduTap Coaching Platform                     | Misleading advertisements                               |    300000 |
|   56 | IIT PRASHIKSHAN - PUNE                       | Misleading advertisements                               |    300000 |
|   57 | Abhimanu Visions (E) Pvt. Ltd.               | Misleading advertisements                               |    800000 |
|   58 | Shubhra Ranjan IAS                           | Misleading advertisements                               |    200000 |
|   59 | Ajay Vision Education Pvt. Ltd.              | Misleading advertisements                               |   1100000 |
|   60 | Roppen Transportation Services Pvt. Ltd.     | Misleading advertisements                               |   1000000 |
|   61 | Edge IAS                                     | Misleading advertisements                               |    100000 |
|   62 | Dikshant IAS                                 | Misleading advertisements                               |    800000 |
|   63 | StudyIQ IAS                                  | Misleading ad vertisements                              |    700000 |
|   64 | PharmEasy                                    | Unfair Trade Practice/ Misleading advertisements        |    200000 |
|   65 | Enroots Horizon Pvt. Ltd.                    | Misleading advertisements                               |     50000 |
|   66 | Wolte Marketing Pvt. Ltd.                    | Misleading advertisements                               |    200000 |
|   67 | FirstCry India                               | Unfair Trade Practice/ Misleading advertisements        |    200000 |
|   68 | Zepto Marketplace Pvt. Ltd.                  | Unfair Trade Practice/ Misleading advertisements        |    700000 |

| 69   | Cafe Blue Bottle                                          | Unfair Trade Practice/ Misleading advertisements   |    30000 |
|------|-----------------------------------------------------------|----------------------------------------------------|----------|
| 70   | China Gate Restaurant Pvt. Ltd.                           | Unfair Trade Practice/ Misleading advertisements   |    50000 |
| 71   | Flipkart Pvt. Ltd. (Walkie Talkie)                        | Unfair Trade Practice/ Misleading advertisements   |  1000000 |
| 72   | Sale of Walkie Talkie on Jiomart                          | Misleading advertisements                          |   100000 |
| 73   | Amazon Sellers Services Pvt. Ltd. (Sale of Walkie Talkie) | Unfair Trade Practice/ Misleading advertisements   |  1000000 |
| 74   | Chimiya (Sale of Walkie Talkie)                           | Misleading advertisements                          |   100000 |
| 75   | MaskMan Toys                                              | Unfair Trade Practice/ Misleading advertisements   |   100000 |
| 76   | Meesho Pvt. Ltd.                                          | Unfair Trade Practice/ Misleading advertisements   |  1000000 |
| 77   | Talk Pro (Walkie Talkie Case)                             | Unfair Trade Practice/ Misleading advertisements   |   100000 |
| 78   | Meta India                                                | Unfair Trade Practice/ Misleading advertisements   |  1000000 |
|      | Total                                                     |                                                    | 25740500 |

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