Lok Sabha Question No. 3970 (UNSTARRED), answered on 2016-08-10
Subject: Paperless Railway Tickets
Ministry: RAILWAYS
Asked by: RAJAN BABURAO  VICHARE

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.3970 TO BE ANSWERED ON 10.08.2016

## PAPERLESS RAILWAY TICKETS

3970. SHRI RAJAN VICHARE:

Will the Minister of RAILWAYS be pleased to state:

- (a)  whether the Government has any plan to introduce paperless railway tickets and platform tickets in all the stations of Maharashtra;
- (b)  if  so,  the  names  of  stations  in  Maharashtra  where  the  said facility has been provided; and
- (c)  if  not,  the  reasons  therefor  and  the  time  by  which  the  above facility  is  likely  to  be  provided  at  all  the  railway  stations  in Maharashtra?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF RAILWAYS (SHRI RAJEN GOHAIN)

(a) to (c):  A Statement is laid on the Table of the House.

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STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (c)  OF UNSTARRED  QUESTION  NO.  3970  BY  SHRI  RAJAN  VICHARE  TO  BE ANSWERED  IN  LOK  SABHA  ON  10.08.2016  REGARDING  PAPERLESS RAILWAY TICKETS

(a)  to  (c):    With  a  view  to  facilitate  convenient  booking  of  unreserved tickets  by  passengers  without  having  to  stand  in  long  queues  to purchase  Railway  tickets,  Indian  Railways  introduced  the  facility  of paperless unreserved ticket, season ticket and platform ticket booking through  mobile  phone  in  suburban  sections  of  Central  Railway  and Western Railway as a pilot project.   At present, the facility of booking unreserved and season tickets through mobile phone is available at 108 stations of Mumbai suburban sections of Central Railway and Western Railway.    The  facility  of  booking  paperless  platform  tickets  through mobile phone has also been provided at 12 stations of Mumbai suburban section of Central and Western Railways. Names of these stations are given in the Appendix.  Apart from Central Railway and Western Railway, the  project  has  also  been  introduced  in  some  stations  in  Eastern, Southern, South Eastern, South Central and Northern Railways. The pilot project of booking of mobile phone based paperless tickets is being run on stations in bigger cities with high demand and the project is subject to continuous review and refinements in the system and expansion with a view to progressively cover more stations across all Indian Railways. Further,  reserved  e-tickets  booked  through  Indian  Railway  Catering  & Tourism Corporation (IRCTC) website including through mobile application based ticket, also has provision of paperless ticket as Short Message Service (SMS) sent by IRCTC.

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APPENDIX REFERRED TO IN REPLY TO PARTS (a) TO (c) OF UNSTARRED  QUESTION  NO.3970  BY  SHRI  RAJAN  VICHARE  TO  BE ANSWERED  IN  LOK  SABHA  ON  10.08.2016  REGARDING  PAPERLESS RAILWAY TICKETS

| Railway               | Names of stations where Paperless Journey tickets are issued through mobile phone                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
|-----------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Central (73 Stations) | Ambarnath, Ambivli, Airavali, Asangaon, Atgaon, Belarpur C.B.D., Bhivandi Road, Bhandup, Badlapur, Bhivpuri Road, Byculla, Chunabhatti, Chinchpokli, Kurla Jn., Chembur, Currey Road, Chatrapati Shivaji Terminus, Cotton Green, Dombivli, Diva Jn., Dockyard Road, Dadar Central, Ghat Kopar, Ghansoli, Guru Teghbahadurnaga, Govandi, Juinagar, King's Circle, Khadavli, Khardi, Kharghar, Khopoli, Kanjur Marg, Karjat, Kalva, Khandeshwar, Kopar, Kopar Khairna, Kasara, Kalyan Jn., Mansarovar, Mumbra, Mulund, Mankhurd, Masjid, Matunga, Nerul, Nahur, Neral, Panvel, Parel, Rabale, Reay Road, Shahad, Shelu, Sion, Sanpada, Sandhurst Road, Sewri, Sea Wood Darave, Thakurli, Tilak Nagar, Titavala, Thane, Turbhe, Ulhasnagar, Vadala Road, Vangani, Vikroli, Vithalwadi, Vasind, Vashi and Vidyavihar. |
| Western (35 Stations) | Andheri, Bandra Jn., Mumbai Central, Boisar, Vasai Road, Borivali, Bhayandar, Church Gate, Charni Road, Dadar Western, Dahisar, Dahanu Road, Elphinstone Road, Goregaon, Grant Road, Jogeshwari, Khar Road, Kandivli, Kelve Road, Malad, Marine Lines, Mira Road, Mahim Jn., Matunga Road, Mahalakshmi, Naigaon, Nalla-Sopara, Lower Parel, Palghar, Saphale, Santacruz, Vangaon, Ville Parle, Virar and Vaitarna.                                                                                                                                                                                                                                                                                                                                                                                                |

| Railway              | Names of stations where Paperless Platform Tickets are issued through mobile phone             |
|----------------------|------------------------------------------------------------------------------------------------|
| Central (6 Stations) | Thane, Panvel, Dadar Central, Lokmanya Tilak Terminus, Chatrapati Shivaji Terminus and Kalyan. |
| Western (6 Stations) | Andheri, Borivali, Vasai Road, Dadar Western, Mumbai Central and Bandra Terminus.              |

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