Lok Sabha Question No. 6320 (UNSTARRED), answered on 2026-04-02
Subject: Policy for Toll Tax
Ministry: ROAD TRANSPORT AND HIGHWAYS
Asked by: Shri Arun Kumar Sagar

## be pleased to state:

- (a) the schemes for the development of toll roads at the national level;
- (b)  the  toll  fee  structure  and  exemption  policies  prescribed  under  the
- said schemes?
- (c)  the  number  of  toll  booths  set  up  in  Shahjahanpur  Lok  Sabha
- Constituency under the said schemes;
- (d) the complaints of the public with regard to levying of toll charges in the country; and
- (e) the impact of the said schemes on road usage?

## ANSWER

## THE MINISTER OF ROAD TRANSPORT AND HIGHWAYS

(SHRI NITIN JAIRAM GADKARI)

- (a)  Development  of  National  Highways  (NHs)  is  carried  out  through different  modes,  such  as  Engineering  Procurement  Construction  (EPC), Hybrid Annuity Model (HAM), Build-Operate-Transfer (BOT) (Toll/Annuity), Infrastructure Investment Trusts (InVIT), and Toll-Operate-Transfer (TOT), in order to ensure efficient construction, operation and maintenance.
- (b)  The  extant  National  Highways  Fee  (Determination  of  Rates  and Collection) Rules, 2008 for levy of fee for services or benefits rendered on National Highways, was formulated in the year 2008, ensuring more

## GOVERNMENT OF INDIA

## MINISTRY OF ROAD TRANSPORT AND HIGHWAYS

## LOK SABHA UNSTARRED QUESTION NO. 6320 ANSWERED ON 2 ND  APRIL, 2026

## POLICY FOR TOLL TAX

†6320. SHRI ARUN KUMAR SAGAR:

## Will the Minister of ROAD TRANSPORT AND HIGHWAYS

सड़क परिवहन औि िाजमार्ग मंत्री

transparency and certainty in the determination of user fee rates, with a uniform methodology for calculating user fees across the country.

Various categories of vehicles are exempted from payment of user fees at National Highway fee plazas in terms of Rule 11 of the NH Fee Rules, 2008 and subsequent amendments. Further, no fee is levied for the use of the section of national highway, permanent bridge, bypass or tunnel, as  the  case  may  be,  by  two  wheelers,  three  wheelers,  tractors  and animal drawn vehicles provided no service road is available.

- (c)  The  details  of  fee  plazas  operational  in  Shahjahanpur  Lok  Sabha Constituency are as below:
- (d)  User  fee  at  all  fee  plazas  on  National  Highways  are  collected  in accordance with the provisions of the prevailing NH Fee Rules and the Concession  Agreement.  Further,  the  Government  through  its  executing agencies monitors all fee plazas to ensure compliance with the National Highways Fee Rules.

|   Sl. No. | Name of the FeePlaza                          |   No. of Lanes at Fee Plaza | NH Number   |
|-----------|-----------------------------------------------|-----------------------------|-------------|
|         1 | Sabli Powayan at Km. 61.500                   |                           6 | 730 A       |
|         2 | Hitouta at Km 69.700                          |                           8 | 730         |
|         3 | Kudaiya Fee Plaza at Km. 91+010               |                           8 | 730C        |
|         4 | Mahanandpur at Km. 78.991 (yet to be started) |                           6 | 731         |

In addition, the Government has established multiple grievance redressal mechanism for addressing user fee-related issues on National Highways. Complaints can be lodged through the National Highways 24×7 Toll-Free Helpline 1033, the dedicated email: falsededuction@ihmcl.com, the respective FASTag  issuer  bank  helplines, as well as through  the RajmargYatra  App.  These  mechanisms  are  effective,  transparent,  and easily accessible to road users.

- (e)  Implementation  of  various  schemes  related  to  development  of  NHs has led to improved road quality of National Highways, better maintenance  standards,  reduced  travel  time,  enhanced  fuel  efficiency and overall improved user experience, thereby positively impacting road usage.

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