Lok Sabha Question No. 383 (UNSTARRED), answered on 2025-12-02
Subject: Completion of Roads under PMGSY
Ministry: RURAL DEVELOPMENT
Asked by: Shri Kuldeep Indora

## GOVERNMENT OF INDIA MINISTRY OF RURAL DEVELOPMENT

## DEPARTMENT OF RURAL DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 383 ANSWERED ON 02/12/2025

## COMPLETION OF ROADS UNDER PMGSY

## 383. Shri KuldeepIndora:

Will the Minister of RURAL DEVELOPMENT be pleased to state:

- (a) the  details  and  total  number  of  complaints  received  through public  grievance  portals  or  by  State  Governments  regarding corruption,  use  of  substandard  materials  and  misreporting  of completion  dates  in  road  projects  under  the  Pradhan  Mantri Gram SadakYojana (PMGSY) during the last three years, Statewise including Rajasthan;
- (b) the details and total number of complaints have been investigated, resolved and pending;
- (c) the list of road developments and upgradation projects delayed beyond their original deadlines in Rajasthan particularly in the Sri Ganganagar-HanumangarhLokSabha Constituency; and
- (d) the  details  of  the  cost  overrun  in  these  projects  along  with their reasons for the delay?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF RURAL DEVELOPMENT (SHRI KAMLESH PASWAN)

(a) & (b): Under  the  Pradhan  Mantri  Gram  SadakYojana  (PMGSY) timely redressal of grievances and their disposal has been prioritized  and  grievances/complaints  received  through  CPGRAM portal/PMO/VIP references and through States in various categories have been timely disposed of by the Department. Further, to bring more transparency  in  the  system  a  dedicated  grievance  redressal App  w.r.t.  PMGSY  has  been  developed  in  the  Department   viz. "MeriSadak"  App.  Complaints  received  in  various  categories  are dynamic in nature and being disposed of as and when received on priority after taking appropriate necessary action in timely manner.

One complaint by Shri BhajanLalJatav, Hon'ble MP DholpurKarauli raised regarding quality in PMGSY Works of Bharatpur, Dholpur&Karauli District was received during this period. Department  has  taken  immediate  action  and  National  Quality Monitor (NQMs) were sent on field for immediate inspection which was conducted in June & July 2025. The reports of the NQMs were shared with State for providing necessary compliance. Upon receipt of ATRs are from State Government, the action taken therein will be apprised to Hon`ble MP.

Details  of  complaints  received  and  disposed  of  in  last  three years  through  the  "CPGRAM Portal"  including  State  of  Rajasthan under PMGSY is as per Table-1 below:

A:  All India

| Financial Year            |   Number of Complaints Received |   Final Reply Provided |   Pendency |
|---------------------------|---------------------------------|------------------------|------------|
| 2022-23                   |                            1755 |                   1605 |        150 |
| 2023-24                   |                            1623 |                   1576 |         47 |
| 2024-25                   |                            1015 |                    972 |         43 |
| 2025-26 (till 27.11.2025) |                             905 |                    833 |         72 |
| Total                     |                            5298 |                   4986 |        312 |

## B: State of Rajasthan

| Financial Year            | Number of Complaints Received   |   Final Reply Provided |   Pendency |
|---------------------------|---------------------------------|------------------------|------------|
| 2022-23                   | 333                             |                    299 |         34 |
| 2023-24                   | 292                             |                    286 |          6 |
| 2024-25                   | 186                             |                    184 |          2 |
| 2025-26 (till 27.11.2025) | 199                             |                    185 |         14 |
| Total                     | 1,010                           |                    954 |         56 |

Details of complaints received and disposed of in last three years through  the  "MeriSadak"  mobile  application  including  State  of Rajasthan under PMGSY is as per Table-2 below:

A:  All India

| Financial Year            | Number of Complaints Received   | Final Reply Provided   | Pendency   |
|---------------------------|---------------------------------|------------------------|------------|
| 2022-23                   | 2915                            | 2455                   | 460        |
| 2023-24                   | 4905                            | 4820                   | 85         |
| 2024-25                   | 8382                            | 8162                   | 220        |
| 2025-26 (till 27.11.2025) | 3728                            | 3056                   | 508        |
| Total                     | 19,930                          | 18,493                 | 1,273      |

## B: State of Rajasthan

| Financial year            |   Number of Complaints Received |   All disposed of. No pendency |
|---------------------------|---------------------------------|--------------------------------|
| 2022-23                   |                             155 |                              0 |
| 2023-24                   |                             386 |                              0 |
| 2024-25                   |                             500 |                              0 |
| 2025-26 (till 27.11.2025) |                             236 |                              0 |
| Total                     |                            1277 |                              0 |

0

0

0

0

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(c): Under PMGSY since its inception till date (26.11.2025), a total of  18,161 roads covering 78,267 km of road length and 73 bridges have  been  sanctioned  under  various  interventions/verticals  of  the PMGSY  for  the  State  of  Rajasthan.  Out  of  these,  18,109  roads  of 75,788 km and 65 bridges have been completed by State. Details of projects sanctioned and completed with expenditure in the district of Sri Ganganagar and Hanumangarh of Rajasthan State till date (2711-2025) are as follows:-

Table:2

| District Name          | Sanctioned   | Sanctioned       | Sanctioned     | Sanctioned                  |
|------------------------|--------------|------------------|----------------|-----------------------------|
|                        | No. of Roads | Road Length (Km) | No. of Bridges | Value of Proposal (Rs. Cr.) |
| Sri                    | 178          | 1,178.165        | 1              | 318.51                      |
| Ganganagar Hanumangarh | 165          | 1,223.400        | -              | 335.42                      |

| District Name          | Completed    | Completed        | Completed      | Completed                                   |
|------------------------|--------------|------------------|----------------|---------------------------------------------|
|                        | No. of Roads | Road Length (Km) | No. of Bridges | Expenditure including State share (Rs. Cr.) |
| Sri                    | 177          | 1,158.06         | 1              | 262.56                                      |
| Ganganagar Hanumangarh | 165          | 1,184.88         | -              | 282.91                                      |

Note: Only 1 road of 0.60 km length is pending under PMGSY-III in the  district  of  Sri  Ganganagar.   The  timeline  for  completion  of PMGSY-III  is  March  2026.  Detailed  District  wise  report  may  be accessed  at  programme  website  "www.omms.nic.in  ->Progress Monitoring ->State MPR Abstract Report".

(d): There is no cost overrun due to delay in execution of projects. Hence, report may be treated as NIL.

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