Lok Sabha Question No. 2825 (UNSTARRED), answered on 2016-05-11
Subject: Efficiency in Working of Bureaucrats
Ministry: PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
Asked by: SUSHIL KUMAR SINGH

## GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS (DEPARTMENT OF PERSONNEL & TRAINING)

## LOK SABHA UNSTARRED QUESTION NO. 2825

(TO BE ANSWERED ON 11.05.2016)

## EFFICIENCY IN WORKING OF BUREAUCRATS

## 2825. SHRI SUSHIL KUMAR SINGH:

Will the PRIME MINISTER be pleased to state:

- (a) whether  the  Government  intends  to  take  any  decisive  measures  to  bring  more efficiency  in  the  working  of  bureaucrats  in  Government  departments  and  if  so,  the details thereof;
- (b) whether the Government is aware that many bureaucrats do not take necessary actions towards the issues raised to them by elected representatives;
- (c) if so, the steps taken by the Government to hold the bureaucrats accountable in this regard;
- (d) whether there is any plan to define specified time-frame for resolution of issues raised by the elected representatives to the bureaucrats; and
- (e) if so, the details thereof?

## ANSWER

Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Minister of State in the Prime Minister's Office. (DR. JITENDRA SINGH)

(a):      Central  Government  has  since  long  been  reviewing  officials  on  the  grounds  of efficiency  under  FR  56(j)  of  Fundamental  Rules,  under  Rule  48  of  CCS  (Pension  Rules, 1972) and under Rule 16(3) of  All India Services (Death-cum-Retirement Benefits) Rules, 1958. These provisions have been reiterated from time to time.  Government has also issued instruction to the Ministries / Departments regarding time bound submission of proposals to the  respective  Cadre  Controlling  Authorities,  for initiating  disciplinary  proceedings  against officers. On completion of enquiry, disciplinary action as appropriate, including compulsory retirement is taken under the relevant Service Rules as applicable to various Services.

(b) to (e):   (i)     Government had issued detailed guidelines on 01.12.2011 to all Ministries / Departments / Chief Secretaries of all States / UTs regarding official dealings between the administration  and  Member  of  Parliament  and  State  Legislatures,  inter-alia,  stating  therein that each communication received from the Member of Parliament, a member of the public, a recognized association or a public body has to be acknowledged within 15 days, followed by a  reply  within  the  next  15  days  of  the  acknowledgement  sent.  These  guidelines  were reiterated  to  all  Ministries  /  Departments  and  Chief  Secretaries  of  all  States  and  UTs  on 09.10.2012 and on 19.11.2014.

(ii) This issue has been brought to the attention of the Government on earlier occasions also. The issue has also been discussed in the meetings of the Hon'ble Minister of State for Personnel,  Public  Grievances  and  Pensions  /  Secretary  (Personnel)  with  the  Principal Secretaries (Personnel / GAD) of the State Governments, which are held from time to time. Government  forwards  the  issues  raised  by  the  elected  representatives  to  the  concerned Ministries / Departments / State Governments / UTs for appropriate action.