Lok Sabha Question No. 186 (STARRED), answered on 2015-12-11
Subject: Overcrowding of Government Hospitals
Ministry: HEALTH AND FAMILY WELFARE
Asked by: PANKAJ CHOWDHARY

## GOVERNMENT OF INDIA MINISTRY OF HEALTH AND FAMILY WELFARE DEPARTMENT OF HEALTH AND FAMILY WELFARE

## LOK SABHA STARRED QUESTION NO. 186 TO BE ANSWERED ON THE 11 TH DECEMBER 2015 OVERCROWDING OF GOVE RNMENT HOSPITALS

## †*186. SHRI PANKAJ CHAUDHARY:

Will the Minister of HEALTH AND FAMILY WELFARE be pleased to state:

- (a) whether the Government is aware of overcrowding of Government Hospital and if so, the details thereof;
- (b)  the  average  waiting  time  and  norms  drawn  and  for  major  procedures  a surgeries other than emergency cases in Government Hospitals;
- (c) whether an online appointment system for treatment in Governmen Hospitals/Medical  Colleges/Medical  Institutes  has  been  introduced,  if  so details thereof indicating the names of the Hos pitals where such system has been introduced;
- (d)  whether  some  deficiencies  in  the  working  of  online  appointment  have  b reported, if so, the details thereof; and
- (e) the steps taken by the Government to ensure proper treatment of the pa underthe system?

## ANSWER THE MINISTER OF HEALTH AND FAMILY WELFARE ( SHRI JAGAT PRAKASH NADDA )

- (a) to ( e):  A statement is laid on the Table of the House

## STATEMENT REFERRED TO IN REPLY TO LOK SABHA STARRED QUESTION NO. 186* FOR 11 TH DECEMBER, 2015

(a)& (b): The number of patients visiting the Central Government Hospitals for treatment is much more as compared to their handling capacity in terms of nu of beds, manpo wer and other resources. These h ospitals are not only attending to the patients of the city of their location but also the patients from neighbou States and far flung areas of the country. As a result ,there is a waiting period for certain  procedures,  which  varies  from  Department  to  Department  in  the Hospitals. As such, various Clinica l Departments make their own waiting lists of patients in need of admission taking into consideration the condition of p urgency of treatment required and bed availability on a particular day.

(c) to (e): Online Registration System (ORS) has been introduced in Hospitals from  01.07.2015  and  so  far  11  (eleven)  Central  Government  Hospitals  ha introduced  this  system,  details  of  which  are  available  at Annexure .  More  than 1 lakh appointments have already been taken using this portal. At prese nt ,system is in a nascent stage and its functionality and performance is closely monit further  improvisation.  Immediate  remedial  measures  are  ensured  to  address shortcomings/deficiencies in the operation of the system.

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## Annexure

|   S. No. | Name of State   | Name of Hospital                                                    |
|----------|-----------------|---------------------------------------------------------------------|
|        1 | Chandigarh      | Government Medical College and Hospital Sector                      |
|        2 | Chandigarh      | Post Graduate Institute of Medical Education and Research           |
|        3 | Delhi           | All India Institute of Medical Sciences (AIIMS), New Delhi          |
|        4 | Delhi           | Dr. Ram Manohar Lohia Hospital                                      |
|        5 | Delhi           | Kalawati Saran Children's Hospital                                  |
|        6 | Delhi           | Lady Hardinge Medical College and Smt. Sucheta Kriplani Hospital    |
|        7 | Delhi           | National Institute of Tuberculosis and Respiratory Diseases         |
|        8 | Delhi           | Safdarjung Hospital andVMMC                                         |
|        9 | Delhi           | Sports Injury Centre, Safdarjung Hospital                           |
|       10 | Karnataka       | National Institute of Mental Health and Neuro Sciences (NIMHANS)    |
|       11 | Puducherry      | Jawaharlal Institute of Postgraduate Medical Education and Research |