Lok Sabha Question No. 1271 (UNSTARRED), answered on 2016-05-02
Subject: Ranking of Karnataka in Ease of doing Business
Ministry: COMMERCE AND INDUSTRY
Asked by: P. C. MOHAN

## GOVERNMENT OF INDIA MINISTRY OF COMMERCE & INDUSTRY DEPARTMENT OF INDUSTRIAL POLICY & PROMOTION

## LOK SABHA

UNSTARRED QUESTION NO. 1271. TO BE ANSWERED ON MONDAY, THE 2 ND  MAY, 2016.

## RANKING OF KARNATAKA IN EASE OF DOING BUSINESS

## 1271.  SHRI P.C. MOHAN:

Will the Minister of COMMERCE AND INDUSTRY be pleased to state:

## वाणिज् यवव द्यग ं ्री

- (a) the current ranking of Karnataka State in the "Ease of Doing Business";
- (b) whether  the  ranking  is  likely  to  be  upgraded  to  attract  more  Foreign  Direct Investment (FDI) in the near future and if so, the details thereof;
- (c) whether  the  Government  has  any  proposal  to  revise  the  points  deciding  the ranking of various States; and
- (d) if so, the details thereof?

## ANSWER

## वाणिज् यवव द्यग ााज् यं ्रीस् वतं ््रभााा(स्रींतंरीिरंमलााीरीतंाांि( THE MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY OF COMMERCE & INDUSTRY (SHRIMATI NIRMALA SITHARAMAN)

- (a): The current ranking of Karnataka State is 9 th in the 'Ease of Doing Business'
- (b): No, Madam.
- (c): The current State ranking was made on the basis of 285 point Action Plan on 'Ease of Doing Business' as per the report released in September 2015.  Now a State  Level  Business  Reform  Action  Plan  consisting  of  340  points  has  been prepared by Department of Industrial Policy and Promotion and sent to all State Governments/UT Administrations for implementation.
- (d): The details of 340 points are annexed.

****** .

## ANNEXURE ANNEXURE  REFERRED  TO  IN  REPLY  TO  PART  (d)  OF  THE  LOK  SABHA UNSTARRED QUESTION NO. 1271 FOR ANSWER ON 02.05.2016.

## DEPARTMENT OF INDUSTRIAL POLICY AND PROMOTION

Ministry of Commerce and Industry, Government of India

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area                                      | Recommendation                                                                                                                                                                                                                                                                |
|----------|-------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|        1 | 1. Access to Information and Transparency | Develop and make publicly available a comprehensive checklist of all required pre-establishment No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for setting up of a business                                           |
|        2 | Enablers                                  | Develop and make publicly available a comprehensive checklist of all required pre-operation No Objection Certificates (NOCs), licenses, registrations and other mandatory State approvals required for starting business operations                                           |
|        3 | Enablers                                  | Design and implement an online system where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to establishing her/his business/industrial unit           |
|        4 | Enablers                                  | Design and implement an online system where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to starting operations of her/his business/industrial unit |
|        5 | Enablers                                  | Establish a centralized help line number to facilitate queries regarding the application and approval process                                                                                                                                                                 |
|        6 | Enablers                                  | Implement a system whereby business entities are issued a single ID for all State taxes (VAT and CST, and PT, Entertainment Tax, Entry Tax and Luxury Tax where applicable)                                                                                                   |
|        7 | Enablers                                  | Mandate that the final VAT registration certification will be issued within at most one (1) working day from the date of submission of application form                                                                                                                       |
|        8 | Enablers                                  | Mandate that the final professional tax registration certification (where applicable) will be issued within at most one (1) working day from the date of submission of application form                                                                                       |
|        9 | Enablers                                  | Enact a legislation (e.g. Right to Services Act) to mandate time-bound delivery of services to Industries/ Businesses                                                                                                                                                         |
|       10 | Enablers                                  | Ensure that the time-bound service delivery legislation defines punitive provisions that deter officials from not complying with the defined timelines for services being provided to Industries/ Businesses                                                                  |
|       11 | Enablers                                  | Ensure that the time-bound service delivery legislation defines clear procedures for applicants to submit grievances relating to non-compliance with the defined timelines                                                                                                    |
|       12 | Enablers                                  | Mandate and make arrangements to publish draft business regulation online and invite public comments/ feedback on the same prior to enactment                                                                                                                                 |
|       13 | Enablers                                  | Mandate and make arrangements to publish the comments/feedback received on the draft business regulation and how they were addressed in the final regulation                                                                                                                  |
|       14 | 2a. Single Window                         | Establish a dedicated physical body/ bureau that functions as the sole point of contact for the purpose of setting up a business                                                                                                                                              |
|       15 | 2a. Single Window                         | Ensure that the single window body/ bureau has been set up through a legislation/State notification                                                                                                                                                                           |
|       16 | 2a. Single Window                         | Delegate the required decision-making powers to the single window body/ bureau to grant all required approvals/ clearances                                                                                                                                                    |
|       17 | 2a. Single Window                         | Delegate senior level officials with appropriate powers from various Departments through secondment/ deputation to the single window body/ bureau                                                                                                                             |
|       18 | 2a. Single Window                         | Ensure that the single window body/ bureau has a physical office to house relevant officials of various Departments for providing approvals/ clearances                                                                                                                       |
|       19 | 2a. Single Window                         | Ensure that the single window provides clear timelines for issuing all approvals                                                                                                                                                                                              |
|       20 | 2a. Single Window                         | Ensure that the single window provides clear timelines for addressing investor                                                                                                                                                                                                |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                            | Recommendation                                                                                                                                                                                                                                                  |
|----------|---------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|          |                                 | grievances                                                                                                                                                                                                                                                      |
| 21       | 2b. Online Single Window System | Implement an online Common Application Form (CAF) for all required clearances/approvals in the single window                                                                                                                                                    |
| 22       | 2b. Online Single Window System | Design and implement an online single window system with functionality for online application, payment and approvals                                                                                                                                            |
| 23       | 2b. Online Single Window System | Ensure 'Consent to establish (under Water Act &Air Act)' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                |
| 24       | 2b. Online Single Window System | Ensure 'Consent to operate (under Water Act &Air Act)' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                  |
| 25       | 2b. Online Single Window System | Ensure 'Authorization under Hazardous Waste Rules' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                      |
| 26       | 2b. Online Single Window System | Ensure that incentives under Industrial Policy is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status and approvals                                                          |
| 27       | 2b. Online Single Window System | Ensure 'Registration under Shops and Establishments Act' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                |
| 28       | 2b. Online Single Window System | Ensure 'Permission for engaging contractor for labour ' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                 |
| 29       | 2b. Online Single Window System | Ensure 'Factories license' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                                              |
| 30       | 2b. Online Single Window System | Ensure 'Factory building plan approval' (under the Factories Act, 1948) is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s) |
| 31       | 2b. Online Single Window System | Ensure 'Registration under Boiler Act' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                                  |
| 32       | 2b. Online Single Window System | Ensure 'Change of land use' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                                             |
| 33       | 2b. Online Single Window System | Ensure 'Approval of building plans' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                                     |
| 34       | 2b. Online Single Window System | Ensure 'NOC from Fire Department' is provided as a service through the online single window system in a manner that allows online application, payments, tracking of status, approvals and issuance of the certificate(s)                                       |
| 35       | 2b. Online Single Window System | Ensure renewal of 'Consent to operate (under Water Act &Air Act)' is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the                           |

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area                                 | Recommendation                                                                                                                                                                                                                          |
|----------|--------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|       36 | Area                                 | certificate(s) Ensure renewal under 'Shops and Establishments Act' is provided as a service through the online single window system in a manner that allows online filing,                                                              |
|       37 | Area                                 | Ensure renewal under 'Factories license' is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the certificate(s)             |
|       38 | Area                                 | Ensure renewal under 'Registration under Boiler Act' is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals and issuance of the certificate(s) |
|       39 | Area                                 | Ensure electricity connection is provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals                                                           |
|       40 | Area                                 | Ensure water connection provided as a service through the online single window system in a manner that allows online filing, payments, tracking of status, approvals                                                                    |
|       41 | Area                                 | Design and implement an online system for filing of EM Part I and Part II under The Micro, Small and Medium Enterprises Development Act, 2006                                                                                           |
|       42 | 3a. Availability of land             | Ensure information on land banks for industrial use are made publicly available online                                                                                                                                                  |
|       43 | 3a. Availability of land             | Earmark industrial land parcels with specific criteria (e.g. type of industries, pollution levels etc.) for industries that can be setup on such land                                                                                   |
|       44 | 3a. Availability of land             | Design and implement a GIS system providing details about the land earmarked for industrial use                                                                                                                                         |
|       45 | 3a. Availability of land             | Ensure that the GIS system provides details about available infrastructure such as road, water etc.                                                                                                                                     |
|       46 | 3b. Land Allotment                   | Define objective criteria for evaluating an application for land allotment                                                                                                                                                              |
|       47 | 3b. Land Allotment                   | Define clear timelines defined for processing of application for land allotment (from the date of application)                                                                                                                          |
|       48 | 3b. Land Allotment                   | Define clear timelines for processing of application for conversion of land/ change in land use (from the date of application) for land outside of industrial parks/IDC areas.                                                          |
|       49 | 3c. Property Registration - Enablers | Make available a model sale deed format for property registration on the department's website                                                                                                                                           |
|       50 | 3c. Property Registration - Enablers | Ensure that users can collect eStamps at the time of property registration at the sub-registrar's office (i.e. no need of going to the bank to collect the challan/e- stamp)                                                            |
|       51 | 3c. Property Registration - Enablers | Digitize land records at sub-registrar's office and make it available on an online system                                                                                                                                               |
|       52 | 3c. Property Registration - Enablers | Digitize land records at land records office and make it available on an online system                                                                                                                                                  |
|       53 | 3c. Property Registration - Enablers | Digitize land records at local municipality office and make it available on an online system                                                                                                                                            |
|       54 | 3c. Property Registration - Enablers | Integrate data at sub-registrar's office, land records office and local municipality office to facilitate property wise mapping of transactions                                                                                         |
|       55 | 3c. Property Registration - Enablers | Integrate land record databases with mortgage and judicial databases to provide a full picture of encumbrances on a property                                                                                                            |
|       56 | 3c. Property Registration - Enablers | Integrate the mutation process with the registration process through automatic update of land and municipal records during property registration                                                                                        |
|       57 | 3d. Property                         | Ensure information on the procedure and a comprehensive list of all documents                                                                                                                                                           |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                             | Recommendation                                                                                                                                                                                                                                                               |
|----------|----------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|          | Registration                     | that need to be provided are available on the web site                                                                                                                                                                                                                       |
| 58       | Registration                     | Define clear timelines mandated through legislation for approval of complete application                                                                                                                                                                                     |
| 59       | Registration                     | Design and implement a system that allows online application and payment without the need for a physical touch point for document submission and verification                                                                                                                |
| 60       | Registration                     | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                                                                                                                |
| 61       | Registration                     | Allow third parties to easily verify approval certificates in the public domain                                                                                                                                                                                              |
| 62       | 4a. Construction Permit Enablers | Enact a comprehensive formal building code applicable to the entire State                                                                                                                                                                                                    |
| 63       | 4a. Construction Permit Enablers | Ensure that the building code/building bye-laws include provisions for risk- based classification of buildings.                                                                                                                                                              |
| 64       | 4a. Construction Permit Enablers | Ensure that the building code/building bye-laws includes accreditation programs and clear responsibilities and liabilities for professionals including architects and engineers engaged in the construction process.                                                         |
| 65       | 4a. Construction Permit Enablers | Design and implement a system at all ULBs and IDC that allows building permit issuing agencies to assess building plans for compliance with building codes/building bye-laws using AutoCAD (or similar) software                                                             |
| 66       | 4a. Construction Permit Enablers | Mandate that a single, joint site inspection will be carried out by various government authorities responsible for granting construction permits at all ULBs and IDCs.                                                                                                       |
| 67       | 4a. Construction Permit Enablers | Develop legally valid master plans/zonal plans/land use plans for all urban areas (ULBs)                                                                                                                                                                                     |
| 68       | 4a. Construction Permit Enablers | Make the master plans/zonal plans/land use plans for all ULBs online for easy information availability to assist applicants in developing building plans                                                                                                                     |
| 69       | 4a. Construction Permit Enablers | Define mandatory qualifications for architects, structural engineers and contractors                                                                                                                                                                                         |
| 70       | 4a. Construction Permit Enablers | Implement a system to allow approval based on third party certification (during construction and/or completion stage, as applicable) of structural design and architectural drawings by authorized structural engineers and architects respectively across all ULBs and IDCs |
| 71       | 4a. Construction Permit Enablers | Allow authorized architects to issue the completion certificate at all ULBs and IDCs, instead of requiring a separate completion certificate to be issued                                                                                                                    |
| 72       | 4a. Construction Permit Enablers | To facilitate self-certification for tree NOC, conduct a survey of planned areas and create a list of plots with trees,                                                                                                                                                      |
| 73       | 4a. Construction Permit Enablers | Publish online detailed information on replanting requirements for plots with varying tree populations.                                                                                                                                                                      |
| 74       | 4a. Construction Permit Enablers | Introduce self-certification to replace Tree NOC as long as required replanting activities are complied with.                                                                                                                                                                |
| 76       | 4b. Building Plan Approval       | permits. Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                                                                                                |
| 77       | 4b. Building Plan Approval       | Define clear timelines mandated through legislation for approval of complete application                                                                                                                                                                                     |
| 78       | 4b. Building Plan Approval       | Design and implement a system that allows online application and payment without the need for a physical touch point for document submission and verification                                                                                                                |
| 79       | 4b. Building Plan Approval       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                                                                                                                |

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area                                             | Recommendation                                                                                                                                                                      |
|----------|--------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|       80 |                                                  | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|       81 | 4c. NOC for tree felling from Tree               | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|       82 | Authority/ Appropriate                           | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|       83 | Authority (prior to commencement of construction | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|       84 | activities)                                      | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|       85 |                                                  | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|       86 | 4c. NOC for Fire Department (prior               | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|       87 | to commencement                                  | Define clear timelines mandated through legislation for approval of application                                                                                                     |
|       88 | of construction activities)                      | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|       89 |                                                  | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|       90 |                                                  | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|       91 | 5a. Environmental                                | Enact a list of green industries applicable for the State.                                                                                                                          |
|       92 | Registration                                     | Exempt select green industries from pollution control board clearances                                                                                                              |
|       93 | Enablers                                         | Allow for auto-renewal of Consent to Establish (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification                                      |
|       94 |                                                  | Allow for auto-renewal of Consent to Operate (under Water Act, 1974 and Air Act, 1981) based on self-certification/third party certification                                        |
|       95 |                                                  | Issue Consent to Operate licences that are valid for a minimum period of 5 years or more                                                                                            |
|       96 |                                                  | Issue Consent to Establish licences that are valid for a minimum period of 5 years or more                                                                                          |
|       97 | 5b. Consent to Establish under                   | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|       98 | Water (Prevention and Control of                 | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|       99 | Pollution) Act, 1974                             | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      100 |                                                  | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      101 |                                                  | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      102 | 5c. Consent to Establish under Air               | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      103 | (Prevention and Control of Pollution)            | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      104 | Act, 1981                                        | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      105 |                                                  | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area                                                                             | Recommendation                                                                                                                                                                      |
|----------|----------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|      106 |                                                                                  | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      107 | 5d. Authorization under Hazardous Waste (Management and                          | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      108 | 5d. Authorization under Hazardous Waste (Management and                          | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      109 | Handling) Rules, 1989                                                            | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      110 | Handling) Rules, 1989                                                            | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      111 | Handling) Rules, 1989                                                            | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      112 | 5e. Consent to Operate under Water (Prevention and Control of                    | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      113 | 5e. Consent to Operate under Water (Prevention and Control of                    | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      114 | Pollution) Act, 1974                                                             | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      115 | Pollution) Act, 1974                                                             | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      116 |                                                                                  | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      117 | 5f. Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981 | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      118 | 5f. Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981 | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      119 | 5f. Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981 | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      120 | 5f. Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981 | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      121 | 5f. Consent to Operate under Air (Prevention and Control of Pollution) Act, 1981 | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      122 | 6a. Labour Regulation Enablers                                                   | Mandate the submission of a single integrated return under all Labour Laws                                                                                                          |
|      123 | 6a. Labour Regulation Enablers                                                   | Introduce a provision for self-certification/third party certification of boilers                                                                                                   |
|      124 | 6a. Labour Regulation Enablers                                                   | Introduce a provision for issuing Factory License and all subsequent renewals with validity of 10 years or more                                                                     |
|      125 | 6b. Registration and grant of license under The Factories Act, 1948              | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      126 | 6b. Registration and grant of license under The Factories Act, 1948              | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      127 | 6b. Registration and grant of license under The Factories Act, 1948              | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      128 | 6b. Registration and grant of license under The Factories Act, 1948              | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      129 | 6b. Registration and grant of license under The Factories Act, 1948              | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      130 | 6c. Approval of plan and permission to                                           | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      131 | construct/extend/or take into use any                                            | Define clear timelines mandated through legislation for approval of complete application                                                                                            |

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area                                                                                                                           | Recommendation                                                                                                                                                                      |
|----------|--------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|      132 | building as a factory under the Factories Act, 1948                                                                            | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      133 | building as a factory under the Factories Act, 1948                                                                            | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      134 | building as a factory under the Factories Act, 1948                                                                            | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      135 | 6d. License under The Indian Boilers Act, 1923                                                                                 | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      136 | 6d. License under The Indian Boilers Act, 1923                                                                                 | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      137 | 6d. License under The Indian Boilers Act, 1923                                                                                 | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      138 | 6d. License under The Indian Boilers Act, 1923                                                                                 | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      139 | 6d. License under The Indian Boilers Act, 1923                                                                                 | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      140 | 6e. License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970                       | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      141 | 6e. License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970                       | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      142 | 6e. License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970                       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      143 | 6e. License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970                       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      144 | 6e. License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970                       | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      145 | 6f. Registration under The Shops and Establishment Act                                                                         | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      146 | 6f. Registration under The Shops and Establishment Act                                                                         | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      147 | 6f. Registration under The Shops and Establishment Act                                                                         | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      148 | 6f. Registration under The Shops and Establishment Act                                                                         | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      149 | 6f. Registration under The Shops and Establishment Act                                                                         | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      150 | 6g. Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      151 | 6g. Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      152 | 6g. Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      153 | 1970                                                                                                                           | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      154 | 6g. Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      155 | 6h. Registration under The Building and Other                                                                                  | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      156 | 6h. Registration under The Building and Other                                                                                  | Define clear timelines mandated through legislation for approval of complete                                                                                                        |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                                                  | Recommendation                                                                                                                                                                      |
|----------|-------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|          | Construction                                          | application                                                                                                                                                                         |
| 157      | Workers (Regulation of Employment and Conditions of   | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
| 158      | Service) Act, 1996                                    | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
| 159      |                                                       | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
| 160      | 6i. Renewal of license under The                      | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
| 161      | Factories Act, 1948                                   | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
| 162      |                                                       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
| 163      |                                                       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
| 164      |                                                       | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
| 165      | 6j. Renewal of license under The Indian Boilers Act,  | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
| 166      | 1923                                                  | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
| 167      |                                                       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
| 168      |                                                       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
| 169      |                                                       | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
| 170      | 6k. Renewal of license for                            | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
| 171      | contractors under provision of The                    | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
| 172      | Contracts Labour (Regulation and Abolition) Act, 1970 | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
| 173      |                                                       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
| 174      |                                                       | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
| 175      | 6l. Renewal under The Shops and Establishment Act     | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
| 176      |                                                       | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
| 177      |                                                       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
| 178      |                                                       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
| 179      | 7a. Obtaining                                         | Ensure that the DisComm uses automated tools to monitor outages                                                                                                                     |
| 180      | Electricity                                           | Ensure that the DisComm uses automated tools for service restoration                                                                                                                |
| 181      | Connection                                            | Ensure that the regulator monitors reliability of supply and published                                                                                                              |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                                 | Recommendation                                                                                                                                                                       |
|----------|--------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|          | Area                                 | information online.                                                                                                                                                                  |
| 182      | Area                                 | Enact measures to ensure that the utility compensates customers for outages that go over a certain cap, or that a fine is imposed by the regulator if the outage cap is exceeded     |
| 183      | Area                                 | Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle                                  |
| 184      | Area                                 | Allow third parties to easily verify approval certificates in the public domain                                                                                                      |
| 185      | Area                                 | Implement an online application for obtaining electricity connection                                                                                                                 |
| 186      | Area                                 | Ensure that users are provided a fixed cost estimate based on the load required for obtaining electricity connection in industrial area                                              |
| 187      | Area                                 | Reduce the number of documents required for obtaining the electricity connection to only 2, namely proof of ownership/occupancy and authorization document (in case of firm/company) |
| 188      | Area                                 | Stipulate that the charged electricity connection is provided within 15 days from the date of application                                                                            |
| 189      | Area                                 | Allow third party inspection of internal installations                                                                                                                               |
| 190      | 7b. Obtaining water connection       | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                 |
| 191      | 7b. Obtaining water connection       | Define clear timelines mandated through legislation for approval of complete application                                                                                             |
| 192      | 7b. Obtaining water connection       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification  |
| 193      | 8a. Online tax return filing         | Design and implement a system for Value Added Tax (VAT) to be filed online                                                                                                           |
| 194      | 8a. Online tax return filing         | Design and implement a system for Central Sales Tax (CST) to be filed online                                                                                                         |
| 195      | 8a. Online tax return filing         | Design and implement a system for Professional Tax to be filed online                                                                                                                |
| 196      | 8a. Online tax return filing         | Design and implement a system for Luxury Tax to be filed online                                                                                                                      |
| 197      | 8a. Online tax return filing         | Design and implement a system for Entry Tax to be filed online                                                                                                                       |
| 198      | 8a. Online tax return filing         | Design and implement a system for Entertainment Tax to be filed online                                                                                                               |
| 199      | 8b. Online tax payment               | Design and implement a system for Value Added Tax (VAT) to be paid online                                                                                                            |
| 200      | 8b. Online tax payment               | Design and implement a system for Central Sales Tax (CST) to be paid online                                                                                                          |
| 201      | 8b. Online tax payment               | Design and implement a system for Professional Tax to be paid online                                                                                                                 |
| 202      | 8b. Online tax payment               | Design and implement a system for Luxury Tax to be paid online                                                                                                                       |
| 203      | 8b. Online tax payment               | Design and implement a system for Entry Tax to be paid online                                                                                                                        |
| 204      | 8b. Online tax payment               | Design and implement a system for Entertainment Tax to be paid online                                                                                                                |
| 205      | 8c. Tax enablers                     | Ensure that users are provided assistance for e-filing at service centers                                                                                                            |
| 206      | 8c. Tax enablers                     | Establish a helpline providing basic services assisting users in preparing and filing returns                                                                                        |
| 207      | 8c. Tax enablers                     | Mandate that the VAT refund payment should directly be paid into organization's account within 60 days                                                                               |
| 208      | 8c. Tax enablers                     | Implement a system for risk based audit related to tax compliance                                                                                                                    |
| 209      | 8c. Tax enablers                     | Introduce a system for advance tax ruling for State level taxes on the lines of Income Tax Act                                                                                       |
| 210      | 8c. Tax enablers                     | Publish forms relating to information captured at check posts been made available online                                                                                             |
| 211      | 8c. Tax enablers                     | Phased out static check posts and implement random checking by mobile squads                                                                                                         |
| 212      | 8d. Registration for Value Added Tax | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                 |

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area                                         | Recommendation                                                                                                                                                                      |
|----------|----------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|      213 | (VAT)                                        | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      214 | (VAT)                                        | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      215 | (VAT)                                        | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      216 | (VAT)                                        | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      217 | 8e. Registration for Central Sales Tax (CST) | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      218 | 8e. Registration for Central Sales Tax (CST) | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      219 | 8e. Registration for Central Sales Tax (CST) | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      220 | 8e. Registration for Central Sales Tax (CST) | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      221 | 8e. Registration for Central Sales Tax (CST) | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      222 | 8f. Registration for Professional Tax        | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      223 | 8f. Registration for Professional Tax        | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      224 | 8f. Registration for Professional Tax        | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      225 | 8f. Registration for Professional Tax        | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      226 | 8f. Registration for Professional Tax        | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      227 | 8g. Registration for Entry Tax               | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      228 | 8g. Registration for Entry Tax               | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      229 | 8g. Registration for Entry Tax               | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      230 | 8g. Registration for Entry Tax               | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      231 | 8g. Registration for Entry Tax               | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      232 | 8h. Registration for Entertainment Tax       | Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site                                                |
|      233 | 8h. Registration for Entertainment Tax       | Define clear timelines mandated through legislation for approval of complete application                                                                                            |
|      234 | 8h. Registration for Entertainment Tax       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification |
|      235 | 8h. Registration for Entertainment Tax       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                       |
|      236 | 8h. Registration for Entertainment Tax       | Allow third parties to easily verify approval certificates in the public domain                                                                                                     |
|      237 | 8i. Registration for                         | Ensure information on the procedure and a comprehensive list of all documents                                                                                                       |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                                                                             | Recommendation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
|----------|----------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|          | Luxury Tax                                                                       | that need to be provided are available on the web site                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| 238      | Luxury Tax                                                                       | Define clear timelines mandated through legislation for approval of complete application                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| 239      | Luxury Tax                                                                       | Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| 240      | Luxury Tax                                                                       | Ensure that the system allows users to download the final signed approval certificate from the online portal.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| 241      | Luxury Tax                                                                       | Allow third parties to easily verify approval certificates in the public domain                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| 242      | 9a. Inspection reform enablers                                                   | Differentiate compliance inspection requirements based on risk profile (such as High, Medium and Low risk) of industries under all labour laws                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| 243      | 9a. Inspection reform enablers                                                   | Exempt low risk industries with a history of satisfactory compliance from labour compliance inspections, or allow self-certification in lieu of conducting physical inspections under all Labour laws                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| 244      | 9a. Inspection reform enablers                                                   | Differentiate compliance inspection requirements based on industry pollution categorization such as Red, Amber, and Green under all environment/pollution laws                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| 245      | 9a. Inspection reform enablers                                                   | Exempt Green industries with a history of satisfactory compliance from environmental compliance inspection, or allow self-certification (in lieu of conducting physical inspections)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| 246      | 9a. Inspection reform enablers                                                   | Allow for third party certifications instead of Departmental inspections under all labour and environment/pollution laws for medium risk industries                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| 247      | 9a. Inspection reform enablers                                                   | Allow for synchronized/joint- inspection under all of the following acts I. Inspection under The Equal Remuneration Act, 1976 II. Inspection under The Factories Act, 1948 III. Inspection under The Maternity Benefit Act, 1961 IV. Inspection under The Minimum Wages Act, 1948 V. Inspection under The Shops and Establishments Act (as applicable) VI. Inspection under The Labour Welfare Fund Act (as applicable) VII. Inspection under The Payment of Bonus Act, 1965 VIII. Inspection under The Payment of Wages Act, 1936 IX. Inspection under The Payment of Gratuity Act, 1972 X. Inspection under The Contract Labour (Regulation and Abolition) Act, 1970 |
| 248      | 9b. Inspection of the business premises for VAT (Value Added Tax) registration   | Publish a well-defined inspection procedure and checklist on department's web site                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| 249      | 9b. Inspection of the business premises for VAT (Value Added Tax) registration   | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| 250      | 9b. Inspection of the business premises for VAT (Value Added Tax) registration   | Mandate online submission of inspection report within 48 hours to the Department                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |
| 251      | 9b. Inspection of the business premises for VAT (Value Added Tax) registration   | Allow users to login to the portal and view and download submitted inspection reports on their businesses                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| 252      | 9b. Inspection of the business premises for VAT (Value Added Tax) registration   | Design and implement a system for computerized allocation of inspectors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| 253      | 9c. Inspection by Building Proposal Office/ relevant agency as part of obtaining | Publish a well-defined inspection procedure and checklist on department's web site                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| 254      | 9c. Inspection by Building Proposal Office/ relevant agency as part of obtaining | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| 255      | 9c. Inspection by Building Proposal Office/ relevant agency as part of obtaining | Mandate online submission of inspection report within 48 hours to the                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                                                                                                   | Recommendation                                                                                                               |
|----------|--------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------|
|          | construction permit                                                                                    | Department                                                                                                                   |
| 256      | construction permit                                                                                    | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 257      | construction permit                                                                                    | Design and implement a system for computerized allocation of inspectors                                                      |
| 258      | 9d. Inspection by Appropriate Authority for felling trees (prior to commencement of construction       | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 259      | 9d. Inspection by Appropriate Authority for felling trees (prior to commencement of construction       | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 260      | 9d. Inspection by Appropriate Authority for felling trees (prior to commencement of construction       | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 261      | activities)                                                                                            | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 262      | 9d. Inspection by Appropriate Authority for felling trees (prior to commencement of construction       | Design and implement a system for computerized allocation of inspectors                                                      |
| 263      | 9e. Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy certificate | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 264      | 9e. Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy certificate | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 265      | 9e. Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy certificate | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 266      | 9e. Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy certificate | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 267      | 9e. Inspection by Building Proposal Office/ relevant agency as part of obtaining occupancy certificate | Design and implement a system for computerized allocation of inspectors                                                      |
| 268      | 9f. Compliance Inspections under The Equal Remuneration Act, 1976                                      | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 269      | 9f. Compliance Inspections under The Equal Remuneration Act, 1976                                      | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 270      | 9f. Compliance Inspections under The Equal Remuneration Act, 1976                                      | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 271      | 9f. Compliance Inspections under The Equal Remuneration Act, 1976                                      | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 272      | 9f. Compliance Inspections under The Equal Remuneration Act, 1976                                      | Design and implement a system for computerized allocation of inspectors                                                      |
| 273      | 9f. Compliance Inspections under The Equal Remuneration Act, 1976                                      | Mandate that the same inspector will not inspect the same establishment twice consecutively                                  |
| 274      | 9g. Compliance Inspections under The Factories Act, 1948                                               | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 275      | 9g. Compliance Inspections under The Factories Act, 1948                                               | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 276      | 9g. Compliance Inspections under The Factories Act, 1948                                               | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 277      | 9g. Compliance Inspections under The Factories Act, 1948                                               | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 278      | 9g. Compliance Inspections under The Factories Act, 1948                                               | Design and implement a system for computerized allocation of inspectors                                                      |
| 279      | 9g. Compliance Inspections under The Factories Act, 1948                                               | Mandate that the same inspector will not inspect the same establishment twice consecutively                                  |
| 280      | 9h. Compliance Inspection under The Minimum                                                            | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 281      | Wages                                                                                                  | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 282      | 9h. Compliance Inspection under The Minimum                                                            | Mandate online submission of inspection report within 48 hours to the                                                        |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                                                                             | Recommendation                                                                                                               |
|----------|----------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------|
|          | Area                                                                             | Department                                                                                                                   |
| 283      | Area                                                                             | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 284      | Area                                                                             | Design and implement a system for computerized allocation of inspectors                                                      |
| 285      | Area                                                                             | Mandate that the same inspector will not inspect the same establishment twice consecutively                                  |
| 286      | 9i. Compliance Inspection under The Shops and Establishments Act (as applicable) | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 287      | 9i. Compliance Inspection under The Shops and Establishments Act (as applicable) | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 288      | 9i. Compliance Inspection under The Shops and Establishments Act (as applicable) | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 289      | 9i. Compliance Inspection under The Shops and Establishments Act (as applicable) | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 290      | 9i. Compliance Inspection under The Shops and Establishments Act (as applicable) | Design and implement a system for computerized allocation of inspectors                                                      |
| 291      | 9i. Compliance Inspection under The Shops and Establishments Act (as applicable) | Mandate that the same inspector will not inspect the same establishment twice consecutively                                  |
| 292      | 9j. Compliance Inspection under The Payment of Bonus Act, 1965                   | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 293      | 9j. Compliance Inspection under The Payment of Bonus Act, 1965                   | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 294      | 9j. Compliance Inspection under The Payment of Bonus Act, 1965                   | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 295      | 9j. Compliance Inspection under The Payment of Bonus Act, 1965                   | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 296      | 9j. Compliance Inspection under The Payment of Bonus Act, 1965                   | Design and implement a system for computerized allocation of inspectors                                                      |
| 297      | 9j. Compliance Inspection under The Payment of Bonus Act, 1965                   | Mandate that the same inspector will not inspect the same establishment twice consecutively                                  |
| 298      | 9k. Compliance Inspection under The Payment of Wages Act, 1936                   | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 299      | 9k. Compliance Inspection under The Payment of Wages Act, 1936                   | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 300      | 9k. Compliance Inspection under The Payment of Wages Act, 1936                   | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 301      | 9k. Compliance Inspection under The Payment of Wages Act, 1936                   | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 302      | 9k. Compliance Inspection under The Payment of Wages Act, 1936                   | Design and implement a system for computerized allocation of inspectors                                                      |
| 303      | 9k. Compliance Inspection under The Payment of Wages Act, 1936                   | Mandate that the same inspector will not inspect the same establishment twice consecutively                                  |
| 304      | 9l. Compliance Inspection under The Payment of                                   | Publish a well-defined inspection procedure and checklist on department's web site                                           |
| 305      | Gratuity Act, 1972                                                               | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment |
| 306      | Gratuity Act, 1972                                                               | Mandate online submission of inspection report within 48 hours to the Department                                             |
| 307      | Gratuity Act, 1972                                                               | Allow users to login to the portal and view and download submitted inspection reports on their businesses                    |
| 308      | Gratuity Act, 1972                                                               | Design and implement a system for computerized allocation of inspectors                                                      |
| 309      | Gratuity Act, 1972                                                               | Mandate that the same inspector will not inspect the same establishment twice                                                |

## Business Reform Action Plan 2016 for States/UTs

| S. No.   | Area                                                      | Recommendation                                                                                                                            |
|----------|-----------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------|
|          |                                                           | consecutively                                                                                                                             |
| 310      | 9m. Compliance Inspection under                           | Publish a well-defined inspection procedure and checklist on department's web site                                                        |
| 311      | The Contract Labour (Regulation and                       | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment              |
| 312      | Abolition) Act, 1970                                      | Mandate online submission of inspection report within 48 hours to the Department                                                          |
| 313      |                                                           | Allow users to login to the portal and view and download submitted inspection reports on their businesses                                 |
| 314      |                                                           | Design and implement a system for computerized allocation of inspectors                                                                   |
| 315      |                                                           | Mandate that the same inspector will not inspect the same establishment twice consecutively                                               |
| 316      | 9n. Compliance Inspection under                           | Publish a well-defined inspection procedure and checklist on department's web site                                                        |
| 317      | The Water (Prevention and Control of Pollution) Act, 1974 | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment              |
| 318      |                                                           | Mandate online submission of inspection report within 48 hours to the Department                                                          |
| 319      |                                                           | Allow users to login to the portal and view and download submitted inspection reports on their businesses                                 |
| 320      |                                                           | Design and implement a system for computerized allocation of inspectors                                                                   |
| 321      |                                                           | Mandate that the same inspector will not inspect the same establishment twice consecutively                                               |
| 322      | 9o. Compliance Inspection under The Air (Prevention       | Publish a well-defined inspection procedure and checklist on department's web site                                                        |
| 323      | and Control of                                            | Design and implement a system for identifying establishments that need to be inspected based on computerized risk assessment              |
| 324      | Pollution) Act, 1981                                      | Mandate online submission of inspection report within 48 hours to the Department                                                          |
| 325      |                                                           | Allow users to login to the portal and view and download submitted inspection reports on their businesses                                 |
| 326      |                                                           | Design and implement a system for computerized allocation of inspectors                                                                   |
| 327      |                                                           | Mandate that the same inspector will not inspect the same establishment twice consecutively                                               |
| 328      | 10a. Commercial Dispute Resolution                        | Establish a specialized division/bench under the High Court to hear commercial cases                                                      |
| 329      | Enablers                                                  | Establish specialized courts at the district court level to resolve commercial disputes                                                   |
| 330      |                                                           | Ensure at least 90% of the vacancies in District courts/Commercial courts been filled up                                                  |
| 331      |                                                           |                                                                                                                                           |
| 332      |                                                           | Mandate pre-trial discovery for cases in commercial matters Set clear timelines for examining witnesses and a court-appointed independent |
| 333      |                                                           | Allow pre-trial conferences as part of case management techniques                                                                         |
| 334      |                                                           | Merge payment of court fees and process fees into a single transaction/procedure                                                          |
| 335      |                                                           | Publish model contract templates and guidelines on department's website that may be used for commercial contracts                         |
| 336      | 10b. Paper-less                                           | Design and implement a system to allow for e-filing for commercial disputes in                                                            |

## Business Reform Action Plan 2016 for States/UTs

|   S. No. | Area   | Recommendation                                                                                                                                     |
|----------|--------|----------------------------------------------------------------------------------------------------------------------------------------------------|
|      337 | Courts | District courts/Commercial courts                                                                                                                  |
|      337 | Courts | Design and implement a system to allow for e-summons for commercial disputes in District courts/Commercial courts                                  |
|      338 | Courts | Design and implement a system to allow for publishing e-cause lists for commercial disputes in District courts/Commercial courts                   |
|      339 | Courts | Design and implement a system to allow for e-payments for court fees and process fees for commercial disputes in District courts/Commercial courts |
|      340 | Courts | Design and implement a system to allow for issuing digitally signed court orders in District courts/Commercial courts                              |