Lok Sabha Question No. 3800 (UNSTARRED), answered on 2025-03-24
Subject: Income of PSBs from ATM Cash Withdrawals
Ministry: FINANCE
Asked by: Smt. Mala Roy

## GOVERNMENT OF INDIA MINISTRY OF FINANCE DEPARTMENT OF FINANCIAL SERVICES

## LOK SABHA UNSTARRED QUESTION NO. 3800

Answered on Monday, March 24, 2025/Chaitra 3, 1947 (Saka)

## Income of PSBs from ATM Cash Withdrawals

3800 Smt. Mala Roy:

Will the Minister of Finance be pleased to state:

- (a) whether  the  Public  Sector  Banks  earn  money  from  ATM  cash  withdrawal  after  the stipulated limit of withdrawals; and
- (b) if  so,  the income of such Banks from ATM cash withdrawal during the last five years, Bankwise and year-wise?

## ANSWER

## THE MINISTER OF STATE FOR FINANCE (SHRI PANKAJ CHAUDHARY)

(a): As per Reserve Bank of India's guidelines on 'Usage of Automated Teller Machines / Cash Recycler  Machines -Review  of Interchange  Fee  and  Customer  Charges'  dated  10.06.2021, customers are eligible for five free transactions ( inclusive  of  financial  and  non-financial  transactions ) every  month  from  their  own  bank  ATMs.  They  are  also  eligible  for  fixed  number  of  free transactions ( inclusive  of  financial  and  non-financial  transactions )  from  other  bank  ATMs viz. three transactions  in  metro  centres  and  five  transactions  in  non-metro  centres.  Beyond  the  free transactions, charges are levied for each ATM transactions, as per the respective Board approved policies of banks, and the ceiling/cap is ₹ 21 ( plus applicable taxes, if any ) per transaction.

(b): The bankwise and year-wise details of net income of Public Sector Banks from ATM cash withdrawals is annexed.

*****

Annexure Lok Sabha Unstarred Question no. 3800 for answering on 24.3.2025 regarding Income of PSBs from ATM Cash Withdrawals.

| Net Income* of PSBs from ATMCash Withdrawals   | Net Income* of PSBs from ATMCash Withdrawals   | Net Income* of PSBs from ATMCash Withdrawals   | Net Income* of PSBs from ATMCash Withdrawals   | Net Income* of PSBs from ATMCash Withdrawals   | Net Income* of PSBs from ATMCash Withdrawals   | Net Income* of PSBs from ATMCash Withdrawals   |
|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|------------------------------------------------|
| (Amount in ₹ Crores)                           | (Amount in ₹ Crores)                           | (Amount in ₹ Crores)                           | (Amount in ₹ Crores)                           | (Amount in ₹ Crores)                           | (Amount in ₹ Crores)                           | (Amount in ₹ Crores)                           |
| Sl. No.                                        | Name of the bank                               | FY 19-20                                       | FY 20-21                                       | FY 21-22                                       | FY 22-23                                       | FY 23-24                                       |
| (i)                                            | Bank of Baroda                                 | -70.06                                         | -137.03                                        | -184.88                                        | -220.30                                        | -212.08                                        |
| (ii)                                           | Bank of India                                  | -129.82                                        | -119.33                                        | -149.28                                        | -75.13                                         | -66.12                                         |
| (iii)                                          | Bank of Maharashtra                            | -52.28                                         | -42.12                                         | -47.94                                         | -46.26                                         | -44.48                                         |
| (iv)                                           | Canara Bank                                    | 22.34                                          | -4.81                                          | 15.48                                          | 39.52                                          | -41.11                                         |
| (v)                                            | Central Bank of India                          | -95.35                                         | -97.75                                         | -69.26                                         | -68.24                                         | -17.15                                         |
| (vi)                                           | Indian Bank                                    | -41.85                                         | -89.53                                         | -151.54                                        | -161.70                                        | -188.75                                        |
| (vii)                                          | Indian Overseas Bank                           | -67.76                                         | -63.82                                         | -54.64                                         | -60.66                                         | -53.35                                         |
| (viii)                                         | Punjab & Sind Bank                             | 5.28                                           | -5.09                                          | -6.90                                          | -9.92                                          | -8.70                                          |
| (ix)                                           | Punjab National Bank                           | 102.40                                         | 68.87                                          | -27.63                                         | -25.66                                         | -27.65                                         |
| (x)                                            | State Bank of India                            | 656.00                                         | 228.00                                         | 393.00                                         | 435.00                                         | 331.00                                         |
| (xi)                                           | UCO Bank                                       | -58.09                                         | -49.23                                         | -56.48                                         | -62.23                                         | -61.86                                         |
| (xii)                                          | Union Bank of India                            | 3.17                                           | -104.84                                        | -167.42                                        | -195.88                                        | -203.87                                        |

(Source: Public Sector Banks)

*****