Lok Sabha Question No. 3022 (UNSTARRED), answered on 2024-08-09
Subject: e-Sewa Kendras in Courts
Ministry: LAW AND JUSTICE
Asked by: Shri Brijmohan Agrawal

## GOVERNMENT OF INDIA MINISTRY OF LAW AND JUSTICE (DEPARTMENT OF JUSTICE)

## LOK SABHA UNSTARRED QUESTION No. †3022 TO BE ANSWERED ON FRIDAY, THE 09 th AUGUST, 2024

## e-Sewa Kendras in Courts

## †3022. Shri Brijmohan Agrawal:

## Will the Minister of LAW AND JUSTICE be pleased to state:

- (a)
- the salient features of e-Sewa Kendras set up in courts;
- (b) the  details  of  the  achievements  made  by  the  said  e-Sewa Kendras across the country so far;
- (c) the details of facilities being provided through the said eSewa Kendras;
- (d) the details of such e-Sewa Kendras set up by the Government in Chhattisgarh; and
- (e) the  achievements  of  the  said  e-Sewa  Kendras  established in Chhattisgarh?

## ANSWER

## MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY OF LAW AND JUSTICE; AND MINISTER OF STATE IN THE MINISTRY OF PARLIAMENTARY AFFAIRS (SHRI ARJUN RAM MEGHWAL)

(a) to (c): As part of eCourts Mission Mode Project, eSewa Kendras have been established  as  one  stop  centres  offering  free  of  cost  information  on  court e-filing services,  particularly  benefiting  those  who  may  lack  access  to  technology  or reside in remote areas. A total of 1072eSewa Kendras in District Courts and 27eSewa Kendras in High Courts have been established nationwide so far, as cases/orders/judgments, facilitation of court related matters and per details at Annexure-I.

The following services are provided at eSewa Kendras:

- Handling  inquiries  about  case  status,  next  date  of  hearing  and  other details.
- Facilitate online Applications for certified copies.
- Facilitate  e-Filing  of  petitions  right  from  the  scanning  of  hard  copy petitions, appending eSignatures, uploading them onto CIS and generation of filing number.
- Assist in online purchase of e-Stamp papers/ePayments.
- Help in applying and obtaining Aadhaar based digital signature.
- Publicise  and  assist  in  downloading  the  Mobile  App  of  eCourts  for Android and IOS.
- Facilitate in the booking of eMulakat appointments for meeting relatives in jail.
- Handling queries about Judges on leave.
- Guide people on how to avail free legal services from the District Legal Service Authority, High Court Legal Service Committee and Supreme Court Legal Service Committee.
- Facilitate  disposal  of  traffic  challan  in  virtual  Courts  as  also  online compounding of traffic challans and other petty offences.
- Explaining  the  method  of  arranging  and  holding  a  video  conference court hearing.
- Provide soft copies of judicial orders/judgments via email, WhatsApp or any other available mode.

The establishment of eSewa Kendras thus facilitates virtual hearings, scanning facilities and access to eCourts facilities, enhancing overall efficiency and thus contribute to time saving, eliminating extensive travel, and reducing expenses.

(d)  &  (e):  Under  the  eCourts  Mission  Mode  Project  Phase  II,  Rs.10.68  lakh was released by Government of India to High Court of Chhattisgarh for setting up 2 eSewa Kendras under a pilot project. However, under Phase III of eCourts Mission Mode Project, a sum ofRs.4.44 crore has been releasedto the State of Chhattisgarh to set up additional eSewa Kendras. As on 30.06.2024, 23 eSewa Kendras in District Courtsand 1 in High Court are functioning in the State of Chhattisgarh.

*****

## Annexure-I

Statement referred to in reply of Lok Sabha Unstarred Question No. †3022 for 09/08/2024 regarding e-Sewa Kendras in Courts.

| Status of implementation of e-Sewa Kendras as on 30.06.2024   | Status of implementation of e-Sewa Kendras as on 30.06.2024   | Status of implementation of e-Sewa Kendras as on 30.06.2024   | Status of implementation of e-Sewa Kendras as on 30.06.2024   | Status of implementation of e-Sewa Kendras as on 30.06.2024   |
|---------------------------------------------------------------|---------------------------------------------------------------|---------------------------------------------------------------|---------------------------------------------------------------|---------------------------------------------------------------|
| Sr. No.                                                       | High Court                                                    | Whether the e-Sewa Kendra is implemented in High Court        | Whether the eSewa Kendra is implemented in District Courts    | Functioning eSewa Kendras in District Courts                  |
| 1                                                             | Allahabad                                                     | Yes                                                           | Yes                                                           | 74                                                            |
| 2                                                             | Andhra Pradesh                                                | No                                                            | No                                                            | 0                                                             |
| 3                                                             | Bombay                                                        | Yes                                                           | Yes                                                           | 43                                                            |
| 4                                                             | Calcutta                                                      | Yes                                                           | Yes                                                           | 7                                                             |
| 5                                                             | Chhattisgarh                                                  | Yes                                                           | Yes                                                           | 23                                                            |
| 6                                                             | Delhi                                                         | Yes                                                           | Yes                                                           | 13                                                            |
| 7                                                             | Gauhati - Arunachal Pradesh                                   | Yes                                                           | Yes                                                           | 24                                                            |
| 8                                                             | Gauhati - Assam                                               | Yes                                                           | Yes                                                           | 78                                                            |
| 9                                                             | Gauhati - Mizoram                                             | Yes                                                           | Yes                                                           | 8                                                             |
| 10                                                            | Gauhati - Nagaland                                            | Yes                                                           | Yes                                                           | 11                                                            |
| 11                                                            | Gujarat                                                       | Yes                                                           | Yes                                                           | 106                                                           |
| 12                                                            | Himachal Pradesh                                              | Yes                                                           | Yes                                                           | 11                                                            |
| 13                                                            | Jammu and Kashmir                                             | Yes                                                           | Yes                                                           | 9                                                             |
| 14                                                            | Jharkhand                                                     | Yes                                                           | Yes                                                           | 24                                                            |
| 15                                                            | Karnataka                                                     | Yes                                                           | Yes                                                           | 24                                                            |
| 16                                                            | Kerala                                                        | Yes                                                           | Yes                                                           | 162                                                           |
| 17                                                            | Madhya Pradesh                                                | Yes                                                           | Yes                                                           | 36                                                            |
| 18                                                            | Madras                                                        | Yes                                                           | Yes                                                           | 28                                                            |
| 19                                                            | Manipur                                                       | Yes                                                           | Yes                                                           | 15                                                            |
| 20                                                            | Meghalaya                                                     | Yes                                                           | Yes                                                           | 15                                                            |
| 21                                                            | Orissa                                                        | Yes                                                           | Yes                                                           | 126                                                           |
| 22                                                            | Patna                                                         | Yes                                                           | Yes                                                           | 37                                                            |
| 23                                                            | Punjab and Haryana                                            | Yes                                                           | Yes                                                           | 111                                                           |
| 24                                                            | Rajasthan                                                     | Yes                                                           | Yes                                                           | 1                                                             |
| 25                                                            | Sikkim                                                        | Yes                                                           | Yes                                                           | 9                                                             |
| 26                                                            | Telangana                                                     | Yes                                                           | Yes                                                           | 34                                                            |
| 27                                                            | Tripura                                                       | Yes                                                           | Yes                                                           | 15                                                            |
| 28                                                            | Uttarakhand                                                   | Yes                                                           | Yes                                                           | 28                                                            |
|                                                               | Implemented                                                   | 27                                                            | 27                                                            | 1072                                                          |
|                                                               | Not Implemented                                               | 1                                                             | 1                                                             |                                                               |