Lok Sabha Question No. 2282 (UNSTARRED), answered on 2023-08-02
Subject: Advisory Committees
Ministry: RAILWAYS
Asked by: Dhal Singh Bisen

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO. 2282 TO BE ANSWERED ON 02.08.2023

## ADVISORY COMMITTEES

†2282.   DR. DHAL SINGH BISEN:

## Will the Minister of RAILWAYS be pleased to state:

- (a)  whether any committee is formed to give advice to the Railways and if so, the names of the said advisory committees and the level at which the said committees are formed;
- (b) the concerned officer/authority who appoints the Members of these advisory  committees  under  Nagpur  Division  of  South  East  Central Railway along with the details of the committees formed including the composition thereof;
- (c)  whether  any  suggestions  from  the  said  committees  have  been received;
- (d) if so, the details thereof;
- (e) the dates on which the meetings of the said committees are held along  with  the  details  of  the  concerned  officers/authority  organizing the said meeting; and
- (f) the details of the actions taken on the suggestions received?

## ANSWER

MINISTER OF RAILWAYS, COMMUNICATIONS AND ELECTRONICS & INFORMATION TECHNOLOGY (SHRI ASHWINI VAISHNAW)

(a) to (f) A Statement is laid on the Table of the House.

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STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (f)  OF UNSTARRED QUESTION NO. 2282 BY DR. DHAL SINGH BISEN TO BE ANSWERED  IN  LOK  SABHA  ON  02.08.2023  REGARDING  ADVISORY COMMITTEES

(a) With a view to securing better representation of railway users and affording more frequent opportunities for consultation between Railway Administrations and users on matters relating to the services provided by Railways and means of improving the efficiency of such services, the Railway Users' Consultative Committees are established at various levels indicated below: -

- i. Station Consultative Committees  set up at Zonal/Divisional Headquarters  and  also  at  selected  stations  serving  important Industrial and Commercial centers.
- ii. Suburban Railway Users' Consultative Committee on each of the Central, Eastern, Southern, South Eastern and Western Railways.
- iii. Divisional  Railway  Users'  Consultative  Committees  (DRUCC)  at the Divisional levels.
- iv. Zonal  Railway  Users'  Consultative  Committee  (ZRUCC)  at  the Headquarters of each zonal Railway,
- v. Metro Railway Users' Consultative Committee (MRUCC) at Metro Railway, Kolkata;
- vi. Konkan Railway Users' Consultative Committee (KRUCC) at the Headquarters of Konkan Railways; and
- vii. National  Railway  Users'  Consultative  Council  (NRUCC)  at  the Center.

(b) The DRUCCs are constituted with the approval of General Manager of the Zonal Railway concerned, which in the case of Nagpur Division is  South  East  Central  Railway.    Divisional  Railway  Manager  of  the Division concerned i.e. Nagpur Division of South East Central Railway is  the  Chairman  of  this  DRUCC.  In  addition,  Station  Consultative Committees have also been formed at 15 stations of Nagpur Division. In the DRUCC, there is a provision to nominate representatives of local  Chambers  of  Commerce,  Trade  Associations  &  Industries  and Agricultural  Associations,  Registered  Passengers  Association,  State Government  Representatives,  Member  from  the  State  Legislature, Consumer Protection Organization, Association of Persons with Disability, nominees of Union Minister & Hon'ble Members of Parliament  and  'special  interest'  nominees.  The  Station  Consultative Committees have the provision to nominate representatives of Chambers of Commerce, local Trade and Industry, registered Passengers'  Associations,  local  educational  institutions,  local  selfGovernment bodies and general public. (c) to (f) The first  and second meeting of DRUCC, Nagpur, South East Central Railway were held in online mode on 30 th  July 2022 and 21 st March 2023 respectively. During the meetings, the branch officers of respective branches were present.  The meetings were organized  by Senior Divisional Commercial Manager, Nagpur under the chairmanship of Divisional Railway Manager, Nagpur. Several suggestions  regarding  extension  of  trains,  provision  of  passenger amenities  etc.  were  received  during  the  meeting.  Examining  the suggestions  received  during  such  meetings  and  taking  action  as deemed fit is a continuous and ongoing exercise.

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