Lok Sabha Question No. 1511 (UNSTARRED), answered on 2025-07-29
Subject: Promoting Cyber Crime Awareness
Ministry: HOME AFFAIRS
Asked by: Shri Y S Avinash Reddy

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 1511

TO BE ANSWERED ON THE 29 TH  JULY, 2025/ SRAVANA 7, 1947 (SAKA)

PROMOTING CYBER CRIME AWARENESS

1511. SHRI Y S AVINASH REDDY:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) the details of any national campaigns or initiatives aimed at promoting cyber crime awareness among citizens;
- (b)  the  measures  taken  to  equip  law  enforcement  agencies  with  the necessary skills and resources to combat cyber crime effectively and any recent training programme implemented;
- (c) the investments made in technology infrastructure and cyber security tools to strengthen the nation's overall cyber resilience; and
- (d)  whether any assessment has been conducted on the impact of these initiatives  on  reduction  of  cyber  crime  incidents  and  if  so,  the  details thereof?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI BANDI SANJAY KUMAR)

(a) and (b): 'Police' and 'Public Order' are State subjects as per the Seventh Schedule  of  the  Constitution  of  India. The  States/UTs  are  primarily responsible for the prevention, detection, investigation and prosecution of crimes  including  cyber  crime  through  their  Law  Enforcement  Agencies (LEAs). The   Central   Government   supplements   the   initiatives   of   the

## L.S.US.Q.NO. 1511 FOR 29.07.2025

States/UTs  through  advisories  and  financial  assistance  under  various schemes for capacity building of their LEAs.

To  strengthen  the  mechanism  to  deal  with  cyber  crimes  in  a comprehensive  and  coordinated  manner,  the  Central  Government  has taken steps which, inter-alia, include the following:

- i. The  Ministry  of  Home  Affairs  has  set  up  the  'Indian  Cyber  Crime Coordination Centre' (I4C) as an attached office to deal with all types of cyber  crimes  in  the  country,  in  a  coordinated  and  comprehensive manner.
- ii. The Central Government has taken various initiatives to  create cyber crime awareness which, inter-alia, include:-
- 1) The  Hon'ble  Prime  Minister  spoke  about  digital  arrests  during  the episode "Mann Ki Baat" on 27.10.2024  and apprised  the citizens  of India.
- 2) A special programme was organized by Akashvani, New Delhi on Digital Arrest on 28.10.2024.
- 3) Caller  Tune  Campaign:  I4C  is  collaboration  with  the  Department  of Telecommunications  (DoT)  has  launched  a  caller  tune  campaign  with effect  from  19.12.2024  for  raising  awareness  about  cybercrime  and promoting  the  Cybercrime  Helpline  Number  1930  &  NCRP  portal.  The caller tunes were also being broadcast  in English, Hindi and 10 regional

languages by Telecom Service Providers (TSPs). Six versions of caller tunes were played which cover various modus-operandi, namely, Digital Arrest, Investment Scam, Malware, Fake Loan App, Fake Social Media Advertisements.

- 4) The  Central  Government  has  launched  a  comprehensive  awareness programme on digital arrest scams which, inter-alia, include; newspaper advertisement,  announcement  in  Delhi  Metros,  use  of  social  media influencers to create special posts, campaign through Prasar Bharti and electronic  media  and  participated  in  Raahgiri  Function  at  Connaught Place, New Delhi on 27.10.2024.
- 5) To further  spread  awareness  on  cyber  crime,  the  Central  Government has  taken  steps  which,  inter-alia,  include;  dissemination  of  messages through  SMS,  I4C  social media  account  i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio campaign, School Campaign, advertisement in cinema halls, celebrity endorsement, IPL campaign,  campaign  during  Kumbh  Mela  2025, engaged  MyGov  for  publicity  in  multiple  mediums,  organizing  Cyber Safety and Security Awareness weeks in association with States/UTs, publishing  of  Handbook  for  Adolescents/Students,  digital  displays  on railway stations and airports across, etc.

## L.S.US.Q.NO. 1511 FOR 29.07.2025

- iii. The 'National Cyber Crime Reporting Portal' (NCRP) (https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable public to report incidents pertaining to all types of cyber crimes, with special focus on cyber crimes against women and children. Cyber crime incidents reported on this portal, their conversion into FIRs and subsequent action thereon are handled by the State/UT Law Enforcement Agencies concerned as per the provisions of the law.
- iv. The 'Citizen Financial Cyber Fraud Reporting and Management System' (CFCFRMS), under I4C, has been launched in year 2021 for immediate reporting  of  financial  frauds  and  to  stop  siphoning  off  funds  by  the fraudsters. As per CFCFRMS operated by I4C, financial amount of more than  Rs.  5,489  Crore  has  been  saved in more  than  17.82  lakh complaints  so  far. A  tollfree  Helpline  number  '1930'  has  been operationalized to get assistance in lodging online cyber complaints.
- v. A  State  of  the  Art,  Cyber  Fraud  Mitigation  Centre  (CFMC)  has  been established  at  I4C  where  representatives  of  major  banks,  Financial Intermediaries,  Payment  Aggregators,  Telecom  Service  Providers,  IT Intermediaries  and  representatives  of  States/UTs  Law  Enforcement Agency  are  working  together  for  immediate  action  and  seamless cooperation to tackle cybercrime.

## L.S.US.Q.NO. 1511 FOR 29.07.2025

- vi. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported by Police authorities have been blocked by Government of India.
- vii. The Ministry  of  Home  Affairs  has  provided  financial  assistance  under the  'Cyber  Crime  Prevention  against  Women  and  Children  (CCPWC)' Scheme, to the States/UTs for their capacity building such as setting up of cyber forensic-cum-training laboratories, hiring of junior cyber consultants  and  training  of  LEAs'  personnel,  public  prosecutors  and judicial  officers.  Cyber  forensic-cum-training  laboratories  have  been commissioned in 33 States/UTs and more than 24,600 LEA personnel, judicial officers and prosecutors have been provided training on cyber crime awareness, investigation, forensics etc.
- viii. I4C, MHA is regularly organising 'State Connect', 'Thana Connect' and Peer  learning  session  to  share  best  practices,  enhance  capacity building, etc.
- ix. The state of the art 'National Cyber Forensic Laboratory (Investigation)' has been established, as a part of the I4C, at New Delhi to provide early stage  cyber  forensic  assistance  to  Investigating  Officers  (IOs)  of State/UT Police. So far, National Cyber Forensics Laboratory (Investigation)  has  provided  its  services  to  State/UT  LEAs  in  around 12,460 cases pertaining to cyber crimes.

## L.S.US.Q.NO. 1511 FOR 29.07.2025

- x. The  Massive  Open  Online  Courses  (MOOC)  platform,  namely 'CyTrain' portal  has  been  developed  under  I4C,  for  capacity  building  of  police officers/judicial  officers  through  online  course  on  critical  aspects  of cyber crime investigation, forensics, prosecution etc. More than 1,05,796 Police Officers from States/UTs are registered and more than 82,704 Certificates issued through the portal.
- xi. Samanvaya  Platform  has  been  made  operational  to  serve  as  an Management Information System(MIS) platform, data repository and a coordination platform for LEAs  for cybercrime data sharing and analytics. It provides analytics based interstate linkages of crimes and criminals, involved in cybercrime complaints in various States/UTs. The module 'Pratibimb' maps locations of criminals and crime infrastructure on  a  map  to  give  visibility  to  jurisdictional  officers.  The  module  also facilitates  seeking  and  receiving  of  techno-legal  assistance  by  Law Enforcement  Agencies from I4C and other SMEs. It has lead to arrest of  10,599  accused,  26,096  linkages  and  63,019  Cyber  Investigation assistance request.
- xii. 'Sahyog' Portal has been launched to expedite the process of sending notices  to  IT  intermediaries  by  the  Appropriate  Government  or  its agency  under  clause (b) of sub-section (3) of section  79 of the IT Act,

## L.S.US.Q.NO. 1511 FOR 29.07.2025

2000 to facilitate the removal or disabling of access to any information, data or communication link being used to commit an unlawful act.

(c): The  Government  of  India  is  committed  to  enhance  national  cyber resilience  and  various  Government  Ministries/Departments  and  Central agencies  like  Department  of  Telecom,  MeitY,  Department  of  Financial Services,  Reserve  Bank  of  India,  Intelligence  Bureau,  Central  Bureau  of Investigation, National Critical Information Infrastructure Protection Centre,  Indian  Computer  Emergency  Response  Team  (CERT-In),  Indian Cyber Crime Coordination Center (I4C), etc., are investing in technological infrastructure and cyber security tools. MHA has spent more than Rs. 500 crore since 2017 for strengthening of cyber forensic capacity, coordination and  capacity  building  of  LEAs.  In  addition,  the  Ministry  of  Home  Affairs also releases funds under the Assistance to States & UTs for Modernization of Police (ASUMP) scheme.

(d): No such specific study has been undertaken. However, the initiatives such as establishment of National Cybercrime Reporting Portal, Capacity building of LEAs, enhancement of Forensic setup, comprehensive awareness  campaign,  etc  has  resulted  in  creating  an  ecosystem  for cybercrime  awareness,  ease  of  reporting  and  effective  investigation  of cybercrime.

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