Lok Sabha Question No. 3682 (UNSTARRED), answered on 2025-08-12
Subject: Complaints under PMGSY in Uttar Pradesh
Ministry: RURAL DEVELOPMENT
Asked by: Adv Priya Saroj

## GOVERNMENT OF INDIA MINISTRY OF RURAL DEVELOPMENT DEPARTMENT OF RURAL DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 3682 ANSWERED ON 12/08/2025

## COMPLAINTS UNDER PMGSY IN UTTAR PRADESH

## 3682. Adv Priya Saroj:

Will the Minister of RURAL DEVELOPMENT be pleased to state:

- (a) the  number  of  complaints  received  through  public  grievance portals or from State Governments regarding corruption, use of poor-quality materials or misreporting of completion status in road projects under the Pradhan Mantri National Employment Guarantee Scheme  (PMGSY) in  Uttar  Pradesh  during  the  last three years;
- (b) the  number  of  complaints  that  have  been  investigated  and resolved and the number of complaints remain pending;
- (c) the list of road development and upgradation projects in Uttar Pradesh, especially in Jaunpur district, that have been delayed beyond their original completion deadlines; and
- (d) the details of cost escalation in these projects and the reasons for such delays?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF RURAL DEVELOPMENT (SHRI KAMLESH PASWAN)

(a) & (b): Under the Pradhan Mantri Gram Sadak Yojana (PMGSY), no  specific  complaints  related  to  corruption,  use  of  substandard materials, or misreporting of completion status of road projects have been received in respect of the State of Uttar Pradesh through the Public  Grievance  portals  viz  Centralized  Public  Grievance  Redress And  Monitoring  System  (CPGRAMS)  as  informed  by  the  State. The State informed that during the last three years, a total of 3,223 general complaints-primarily about demands for new road construction-were  registered  on  the  Public  Grievance  Portals.  All these complaints have been duly examined and disposed of.

In  addition,  a  total  of  7,031  complaints  have  been  received through the 'Meri Sadak' Mobile App, which serves as a dedicated citizen feedback platform under PMGSY. This platform enables users to report issues such as slow progress of works, abandoned projects, and poor quality of roads or bridges, often supported with geo-tagged photographs. Out of these, complaints 2865  relate to poor quality, 1763 relate to road selection or alignment, 850 are about abandoned works,  630  are  about  slow  pace  of  construction  &  521  are  about corruption  related  issue  etc.  These  complaints  were  forwarded  to State for resolution. Of the total complaints received on the 'Meri Sadak' App, final responses for all the complaints have been provided except 3 complaints which are currently pending for resolution.

(c): Since its inception till date (07.08.2025), a total of 21,125 roads covering  77,425  km  of  road  length  and  18  bridges  have  been sanctioned under various interventions/verticals of the PMGSY in the State of Uttar Pradesh. Out of these, 20,946 roads spanning 75,348 km and 17 bridges have been completed.

In Jaunpur District specifically, 341 roads with a total road length of 1,194  km  have  been  sanctioned,  and  all  the  works  have  been completed in full.

Further,  all  projects  under  PMGSY-I  and  PMGSY-II  have  been completed in the State. The timeline for completion of ongoing Road Connectivity Project for Left Wing Extremism Affected Areas (RCPLWEA) and PMGSY-III works has been extended to 31st March 2026.

(d): Under the PMGSY, the Central Government does not bear any cost overrun due to time overrun in completion of the projects. *****