Lok Sabha Question No. 740 (UNSTARRED), answered on 2025-07-24
Subject: Defects reported by Airlines
Ministry: CIVIL AVIATION
Asked by: Shri Anto Antony, Shri K Sudhakaran, Adv. Adoor Prakash, Smt. Jyotsna Charandas Mahant

## GOVERNMENT OF INDIA

## MINISTRY OF CIVIL AVIATION Lok Sabha

## UNSTARRED QUESTION NO. : 740 ( TO BE ANSWERED ON THE  24th July 2025 )

## DEFECTS REPORTED BY AIRLINES

## 740.    SHRI ANTO ANTONY

SHRI K SUDHAKAR

ADV. ADOOR PRAKASH

SMT JYOTSNA CHARANDAS MAHANT

Will the Minister of CIVIL AVIATION

be pleased to state:-

- (a)  the  number  of  defects  reported  and  recorded  for  commercial airlines operating in India since 2021-22, year-wise;
- (b) the total number of defects reported and recorded for commercial airlines since 2021-22, category-wise;
- (c) the total number of investigations conducted by an appropriate authority with regard to such defects since 2021-22, year-wise;
- (d)  whether  any  airlines  have  failed  to  comply  with  Civil  Aviation Requirements  (CAR)  including  provisions  for  recording,  reporting, investigating  or  rectifying  defects  and  if  so,  the  action  taken thereon;
- (e) the total number  of passenger  complaints filed with the Directorate  General  of  Civil  Aviation  (DGCA)  since  2021-22,  yearwise; and
- (f)  the  details  of  the  steps/measures  taken  by  the  Government  to strengthen  and  enforce  safety  standards  in  light  of  the  recent aviation tragedy?

## ANSWER

Minister of State in the Ministry of CIVIL  AVIATION (Shri Murlidhar Mohol) (a) to (c): Details of technical defects in aircraft reported since 2021 to 2025 (till 21.07.2025) are attached at Annexure A.; ; All  defects  reported  by  the  airline  to  Directorate  General  of  Civil Aviation (DGCA) are required to be investigated for taking appropriate  rectification  action.  The  investigation  of  all  defects particularly major defects has to be completed expeditiously so as to  take  preventive/corrective  action  at  the  earliest  possible.  The major defect will be investigated by the operator in association with DGCA.; ; (d):  DGCA  has  comprehensive  regulations  under  Civil  Aviation Requirements (CAR) which requires that the aircraft is maintained in  accordance with the manufacturer and DGCA guidelines and all technical  issues  reported  on  the  aircraft  are  rectified  before  the aircraft is released for flight. Under the system, airlines are required to ensure that the aircraft are maintained in a continuous state of airworthiness  and  all  technical  issues  are  rectified.  DGCA  has developed  mechanism  of  conducting  surveillance,  spot  checks, night  surveillance  etc.  of  the  airlines/  organizations  and  personnel to  ensure all  regulatory  requirements are complied with to ensure safety  of  passenger  and  aircraft.  The  observations/  findings  made during surveillance, spot checks and night surveillance are provided to the airline for taking corrective action.; ; (e): Details are attached at Annexure B.; ; (f): Post-accident, DGCA enhanced the check and inspection of the critical  component  of  safety  assurance  in  order  to  identify  and rectify immediate systemic issues. DGCA continuously reviews and updates  its  surveillance  methodology  based  on  risk  assessment, operator performance, fleet performance and global best practices such  as  the  guidelines  issued  by  European  Union  Aviation  Safety

Agency (EASA) and Federal Aviation Agency (FAA).;

******

## Annexure A

## Technical defects reported to DGCA involving scheduled commercial airlines (20212025 (Till 21 July)

| S/N   | AIRLINES                                          | 2021   |   2022 |   2023 |   2024 | 2025 (Till 21 July)         |
|-------|---------------------------------------------------|--------|--------|--------|--------|-----------------------------|
| 1.    | M/s Alliance Air                                  | 04     |     03 |     07 |     51 | 00                          |
| 2.    | M/s Indigo                                        | 179    |    215 |    246 |     46 | 62                          |
| 3.    | M/s Spicejet                                      | 170    |    143 |     47 |     23 | 08                          |
| 4.    | M/s Tata Sia Airlines Ltd (Vistara)               | 85     |     97 |     79 |     44 | -                           |
| 5.    | M/s Air India Ltd (Air India + Air India Express) | 76     |     64 |     63 |    253 | 85 (61 - Air India Express) |
| 6.    | M/s Akasa Air                                     | -      |     06 |     06 |     04 | 28                          |
|       | TOTAL                                             | 514    |    528 |    448 |    421 | 183                         |

Passenger Complaints received in DGCA since 2021

| Year                                |   2021 |   2022 |   2023 |   2024 |   2025 till 14 th July |
|-------------------------------------|--------|--------|--------|--------|------------------------|
| Total number of grievances received |   4131 |   3783 |   5513 |   4016 |                   3925 |

Annexure B