Lok Sabha Question No. 1637 (UNSTARRED), answered on 2023-12-13
Subject: Access to Post Office Services
Ministry: COMMUNICATIONS
Asked by: Umesh G. Jadhav, Satya Pal Singh

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

## LOK SABHA UNSTARRED QUESTION NO. 1637 TO BE ANSWERED ON 13 TH  DECEMBER, 2023

## ACCESS TO POST OFFICE SERVICES

## 1637.   DR. UMESH G. JADHAV: DR. SATYAPAL SINGH:

Will the Minister of COMMUNICATIONS be pleased to state:

(a) the details of the number of post offices across the country along with the total number of savings accounts in these post offices including the facilities provided to their account holders;

(b) whether post offices have been established in all the major villages in the country to ensure the smooth implementation of communication systems;

- (c) if so, the details thereof;
- (d) whether all the post offices in the country have been equipped with modern technology; and
- (e) if so, the details thereof along with the specifics of these modernisation efforts?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

(a) Postal  Circle-wise  details  (including  States and Union  Territories)  of  the  number  of  Post offices along with the total number of savings accounts as on 31.03.2023 are given at Annexure-I .

The  savings  account  holders  have  the  facility  of  availing  the  Automated  Teller  Machine (ATM), Internet Banking, Mobile Banking, various types of SMS alerts, e-Passbook for viewing the balance & account statement, Funds transfer from bank accounts to post office accounts and vice versa through National Electronic Fund Transfer (NEFT) and Real Time Gross Settlement (RTGS) under Core Banking System (CBS).

(b) & (c) There are 1,49,478 post offices (including Head Post Offices, Sub-Post Offices and Branch  Post  Offices)  in  rural  areas  of  the  country.  These  post  offices  provide  access  to  postal facilities  and  other  services  to  ensure  smooth  implementation  of  communication  systems.  Postal Circle-wise details (including States and Union Territories) of number of post offices in rural areas in the country as on 31.03.2023 are given in Annexure-II .

(d) & (e) All Departmental Post Offices in the country have been computerized and networked under the Information Technology (IT) Modernization Project.  Branch post offices functioning in rural areas of the country have been provided with mobile devices for carrying out online postal, financial and insurance transactions

## ANNEXURE-I

## Annexure referred to in reply to Part (a) for Lok Sabha Unstarred Question No.  1637 to be answered on 13 TH  December, 2023 regarding 'Access to Post Office Services'

## Data as on 31.03.2023

| Sl No.   | Name of the Postal Circle                                                                     |   Total Number of Post Offices (Head Post Offices, Sub-Post Offices, Branch Post Offices) |   Total number of Savings Accounts |
|----------|-----------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------|------------------------------------|
| 1        | Andhra Pradesh                                                                                |                                                                                     10668 |                            4420563 |
| 2        | Assam                                                                                         |                                                                                      4062 |                            1851107 |
| 3        | Bihar                                                                                         |                                                                                      9342 |                            3356810 |
| 4        | Chhattisgarh                                                                                  |                                                                                      4468 |                             956480 |
| 5        | Delhi                                                                                         |                                                                                       509 |                            1047885 |
| 6        | Gujarat (including Union Territory of Dadra and Nagar Haveli and Daman & Diu)                 |                                                                                      8887 |                            4151730 |
| 7        | Haryana                                                                                       |                                                                                      2699 |                            1647645 |
| 8        | Himachal Pradesh                                                                              |                                                                                      2807 |                            2262886 |
| 9        | Jammu and Kashmir (including Union Territory of Jammu &Kashmir and Union Territory of Ladakh) |                                                                                      1735 |                             555628 |
| 10       | Jharkhand                                                                                     |                                                                                      4580 |                            1233100 |
| 11       | Karnataka                                                                                     |                                                                                      9658 |                            7811891 |
| 12       | Kerala (including Union Territory of Lakshadweep)                                             |                                                                                      5063 |                            2937250 |
| 13       | Madhya Pradesh                                                                                |                                                                                     10271 |                            2289463 |
| 14       | Maharashtra (including Goa)                                                                   |                                                                                     14032 |                            5593422 |
| 15       | North-East (including Arunachal Pradesh, Manipur, Meghalaya, Tripura, Mizoram and Nagaland)   |                                                                                      4478 |                             662152 |
| 16       | Odisha                                                                                        |                                                                                      8907 |                            3272252 |
| 17       | Punjab (including Union Territory of Chandigarh)                                              |                                                                                      3842 |                            1830135 |
| 18       | Rajasthan                                                                                     |                                                                                     11047 |                            2270573 |
| 19       | Tamil Nadu (including Union Territory of Puducherry)                                          |                                                                                     11866 |                            7233125 |
| 20       | Telangana                                                                                     |                                                                                      6267 |                            3801964 |
| 21       | Uttar Pradesh                                                                                 |                                                                                     17953 |                            6498134 |
| 22       | Uttarakhand                                                                                   |                                                                                      2736 |                            1434021 |
| 23       | West Bengal (including Sikkim and Union Territory of Andaman and Nicobar Islands)             |                                                                                      9095 |                            8106264 |
|          | Total                                                                                         |                                                                                    164972 |                           75224480 |

## ANNEXURE-II

## Annexure referred to in reply to Part (b) & (c) for Lok Sabha Unstarred Question No.  1637 to be answered on 13 TH  December, 2023 regarding 'Access to Post Office Services'

## Data as on 31.03.2023

| Sl No.   | Name of the Postal Circle                                                                     |   Total Number of Rural Post Offices |
|----------|-----------------------------------------------------------------------------------------------|--------------------------------------|
| 1        | Andhra Pradesh                                                                                |                                 9928 |
| 2        | Assam                                                                                         |                                 3762 |
| 3        | Bihar                                                                                         |                                 8889 |
| 4        | Chhattisgarh                                                                                  |                                 4171 |
| 5        | Delhi                                                                                         |                                   80 |
| 6        | Gujarat (including Union Territory of Dadra and Nagar Haveli and Daman &Diu)                  |                                 8141 |
| 7        | Haryana                                                                                       |                                 2335 |
| 8        | Himachal Pradesh                                                                              |                                 2684 |
| 9        | Jammu and Kashmir (including Union Territory of Jammu &Kashmir and Union Territory of Ladakh) |                                 1534 |
| 10       | Jharkhand                                                                                     |                                 4321 |
| 11       | Karnataka                                                                                     |                                 8607 |
| 12       | Kerala (including Union Territory of Lakshadweep)                                             |                                 4163 |
| 13       | Madhya Pradesh                                                                                |                                 9466 |
| 14       | Maharashtra (including Goa)                                                                   |                                12731 |
| 15       | North-East (including Arunachal Pradesh, Manipur, Meghalaya, Tripura, Mizoram and Nagaland)   |                                 4217 |
| 16       | Odisha                                                                                        |                                 8309 |
| 17       | Punjab (including Union Territory of Chandigarh)                                              |                                 3420 |
| 18       | Rajasthan                                                                                     |                                10397 |
| 19       | Tamil Nadu (including Union Territory of Puducherry)                                          |                                10274 |
| 20       | Telangana                                                                                     |                                 5724 |
| 21       | Uttar Pradesh                                                                                 |                                16055 |
| 22       | Uttarakhand                                                                                   |                                 2440 |
| 23       | West Bengal (including Sikkim and Union Territory of Andaman and Nicobar Islands)             |                                 7830 |
| Total    | Total                                                                                         |                               149478 |

*****