Lok Sabha Question No. 2565 (UNSTARRED), answered on 2025-08-05
Subject: Initiative to Combat Cyber Crime and Digital Fraud
Ministry: HOME AFFAIRS
Asked by: Shri Sukhjinder Singh Randhawa

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 2565

TO BE ANSWERED ON THE 5 TH  AUGUST, 2025/ SARVANA 14, 1947 (SAKA)

INITIATIVE TO COMBAT CYBER CRIME AND DIGITAL FRAUD

†2565. SHRI SUKHJINDER SINGH RANDHAWA:

Will the Minister of HOME AFFAIRS be pleased to state:

(a)  whether  the  Government  has  started  any  initiative  to  combat  cyber crime and digital fraud;

(b) if so, the details thereof;

(c) whether cyber crime complaints are not registered and the responsibility  often  shifted  from  one  department  to  another  as  well  as filing of complaints is also very complicated; and

(d) the steps proposed to be taken by the Government to promptly address cyber crime and take swift action against offenders?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI BANDI SANJAY KUMAR)

(a) to (d): 'Police' and 'Public Order' are State subjects as per the Seventh Schedule  of  the  Constitution  of  India. The  States/UTs  are  primarily responsible for the prevention, detection, investigation and prosecution of crimes including cyber crime and registration of complaints, their conversion  into  FIRs  and  subsequent  action  there  on  through  their  Law Enforcement Agencies (LEAs). The  Central  Government  supplements  the

## L.S.US.Q.NO. 2565 FOR 05.08.2025

initiatives  of  the  States/UTs  through  advisories  and  financial  assistance under various schemes for capacity building of their LEAs.

To  strengthen  the  mechanism  to  deal  with  cyber  crimes  in  a comprehensive  and  coordinated  manner,  the  Central  Government  has taken steps which, inter-alia, include the following:

- i. The  Ministry  of  Home  Affairs  has  set  up  the  'Indian  Cyber  Crime Coordination Centre' (I4C) as an attached office to deal with all types of cyber  crimes  in  the  country,  in  a  coordinated  and  comprehensive manner.
- ii. The 'National Cyber Crime Reporting Portal' (NCRP) (https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable  public  to  report  incidents  with  ease  pertaining  to  all  types  of cyber crimes, with special focus on cyber crimes against women and children. Cyber crime incidents reported on this portal are automatically routed to concerned State/UT Law Enforcement Agencies.
3. iii.
4. The 'Citizen Financial Cyber Fraud Reporting and Management System' (CFCFRMS), under I4C, has been launched in year 2021 for immediate reporting  of  financial  frauds  and  to  stop  siphoning  off  funds  by  the fraudsters. As per CFCFRMS operated by I4C, financial amount of more than   Rs. 5,489  Crore   has   been   saved   in   more   than   17.82  lakh

## L.S.US.Q.NO. 2565 FOR 05.08.2025

Complaints  so  far. A  tollfree  Helpline  number  '1930'  has  been operationalized to get assistance in lodging online cyber complaints.

- iv. A  State  of  the  Art,  Cyber  Fraud  Mitigation  Centre  (CFMC)  has  been established  at  I4C  where  representatives  of  major  banks,  Financial Intermediaries,  Payment  Aggregators,  Telecom  Service  Providers,  IT Intermediaries  and  representatives  of  States/UTs  Law  Enforcement Agency  are  working  together  for  immediate  action  and  seamless cooperation to tackle cybercrime.
- v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported by Police authorities have been blocked by Government of India.
- vi. I4C, MHA is regularly organising 'State Connect', 'Thana Connect' and Peer  learning  session  to  share  best  practices,  enhance  capacity building, etc.
- vii. The state of the art 'National Cyber Forensic Laboratory (Investigation)' has been established, as a part of the I4C, at New Delhi to provide early stage  cyber  forensic  assistance  to  Investigating  Officers  (IOs)  of State/UT Police. So far, National Cyber Forensics Laboratory (Investigation)  has  provided  its  services  to  State/UT  LEAs  in  around 12,460 cases pertaining to cyber crimes.
- viii. The  Massive  Open  Online  Courses  (MOOC)  platform,  namely  'CyTrain' portal  has  been  developed  under I4C, for capacity  building  of  police

officers/  judicial  officers  through  online  course  on  critical  aspects  of cyber crime investigation, forensics, prosecution etc. More than 1,05,796 Police Officers from States/UTs are registered and more than 82,704 Certificates issued through the portal.

- ix. Samanvaya  Platform  has  been  made  operational  to  serve  as  an Management Information System (MIS) platform, data repository and a coordination platform for LEAs  for cybercrime data sharing and analytics. It provides analytics based interstate linkages of crimes and criminals, involved in cybercrime complaints in various States/UTs. The module 'Pratibimb' maps locations of criminals and crime infrastructure on  a  map  to  give  visibility  to  jurisdictional  officers.  The  module  also facilitates  seeking  and  receiving  of  techno-legal  assistance  by  Law Enforcement Agencies from I4C and other SMEs. It has lead to arrest of 12,987  accused,  1,51,984  linkages  and  70,584  Cyber  Investigation assistance request.
- x. The  Central  Government  has  launched  a  comprehensive  awareness programme on digital arrest scams which, inter-alia, include; newspaper advertisement, announcement in Delhi Metros, use of social media  influencers  to  create  special  posts,  campaign  through  Prasar Bharti  and  electronic  media,  special  programme  on  Aakashvani  and participated  in  Raahgiri  Function  at  Connaught Place,  New Delhi  on

## L.S.US.Q.NO. 2565 FOR 05.08.2025

27.10.2024.  The  Hon'ble  Prime  Minister  spoke  about  digital  arrests during  the  episode  "Mann  Ki  Baat"  on  27.10.2024    and  apprised    the citizens  of India.

- xi. To  spread  awareness  on  cyber  crime,  the  Central  Government  has taken  steps  which,  inter-alia,  include;  dissemination  of  messages through  SMS,  I4C  social  media  account  i.e.  X  (formerly  Twitter) (@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C), Telegram(cyberdosti4c), SMS campaign, TV campaign, Radio campaign, School  Campaign,  Caller  Tune  Campaign,  advertisement  in  cinema halls,  celebrity  endorsement,  IPL  campaign,  campaign  during  Kumbh Mela 2025, engaged MyGov for publicity in multiple mediums, organizing Cyber Safety and Security Awareness weeks in association with  States/UTs,  publishing  of  Handbook  for  Adolescents/Students, digital displays on railway stations and airports across, etc.

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