Lok Sabha Question No. 269 (STARRED), answered on 2025-08-07
Subject: Complaints under JJM
Ministry: JAL SHAKTI
Asked by: Shri Benny Behanan, Ms. Praniti Sushilkumar Shinde

## GOVERNMENT OF INDIA MINISTRY OF JAL SHAKTI DEPARTMENT OF DRINKING WATER AND SANITATION

## LOK SABHA

## STARRED QUESTION NO.269 ANSWERED ON 07/08/2025

## COMPLAINTS UNDER JJM

## *269. MS. PRANITI SUSHILKUMAR SHINDE: SHRI BENNY BEHANAN:

Will the Minister of JAL SHAKTI be pleased to state:

(a) the number of villages and families in each State that have an operational faucet of water under the Jal Jeevan Mission (JJM) as on June, 2025;

(b) whether the Government has received complaints about defective faucets or insufficient water supply under JJM and if so, the details thereof, State and district-wise; and

(c) the steps taken/being taken by the Government to address implementation gaps and ensure the quality of water?

## ANSWER

MINISTER OF JAL SHAKTI (SHRI C R PATIL)

(a) to (c): A Statement is laid on the table of the House.

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## STATEMENT REFERRED TO IN REPLY TO PARTS (A) TO (C) IN RESPECT OF LOK SABHA STARRED QUESTION NO.269 FOR REPLY ON 07.08.2025 REGARDING COMPLAINTS UNDER JJM ASKED BY MS. PRANITI SUSHILKUMAR SHINDE AND SHRI BENNY BEHANAN

(a) Since August, 2019, Government of India, in partnership with States/ UTs, is implementing Jal Jeevan Mission (JJM) to make provision of potable tap water supply in adequate quantity, of prescribed quality on regular & long-term basis to every rural household in the country.

At the start of JJM, only 3.23 crore (16.71%) rural households were reported to have tap water connections which, as on 30.06.2025, increased to 15.66 crore (80.89%) as reported by States/ UTs.  Further,  around  2.63  lakh  villages  are  reported  as  'Har  Ghar  Jal'  i.e.  100%  rural households are having tap water supply. The State/ UT-wise details of rural households with tap water connections and the number of Har Ghar Jal villages reported, are annexed.

(b) Water  is a state subject and, therefore, the primary  responsibility for planning, implementation,  and  operation  &  maintenance  (O&M)  of  piped  water  supply  schemes  to provide tap water to rural households, lies with the respective State/UT Government. As such, grievances/ complaints, etc. inter alia including defective taps and insufficient water supply under JJM are handled and disposed of at the State/ UT level. Such complaints/ representations as  and  when  received  in  this  department  are  forwarded  to  the  state  government  for  taking necessary  corrective  measures.  In  addition,  citizens  can  also  lodge  their  grievances  on Centralised Public Grievance Redress and Monitoring System (CPGRAMS), online portal of Government of India, which forwarded to concerned States for taking corrective action. The district-wise details of complaints related to tap water supply are maintained at State level.

(c)  States  have  informed  that  lack  of  dependable  drinking  water  sources  in  water  stressed, drought prone and desert areas, presence of geo genic contaminants in ground water, uneven geographical terrain, scattered rural habitations, delay in release of the matching State share in some States, lack of technical capacity  with implementing agencies, Gram Panchayats and local communities to plan, manage, operate & maintain the water supply schemes, delay in obtaining statutory/ other clearances, etc. are few of problems being faced in the implementation of the mission.

To address the challenges holistically and overcome these, Government of India has taken a number of steps, inter alia including implementation of Special Assistance to States for Capital Expenditure  through  M/o  Finance  for  financial  assistance  as  50-year  interest  free  loan  for capital investment projects; nomination of a nodal officer in the Department for coordinating with  Central  nodal  Ministries/  Departments/  agencies  to  facilitate  the  States  in  obtaining Statutory/ other clearances; setting up of State Programme Management Units (SPMUs) and District  Programme  Management  Units  (DPMUs)  and  implementation  of  'Nal  Jal  Mitra Programme' for ensuring availability of skilled local persons at village level to bridge the gap in availability of technical skill sets and of HR for programme management.

Under the Mission, States have been advised for source recharging, viz. dedicated bore well recharge  structures,  rainwater  recharge,  rejuvenation  of  existing  water  bodies,  reuse  of greywater,  etc.,  in  convergence  with  other  schemes  such  as  MGNREGS,  Integrated Watershed Management Programme (IWMP), 15th Finance Commission tied grants to RLBs/

PRIs,  State  schemes,  CSR  funds,  etc.  Further,  Jal  Shakti  Abhiyan  campaign,  launched  in August 2019 for 256 water stressed districts of the country, encouraged water conservation at grass-root levels with people's participation. In 2021, 'Jal Shakti Abhiyan: Catch the Rain' (JSA: CTR) with the theme 'Catch the Rain - Where it Falls When it Falls' was launched to cover all the blocks of all districts (rural as well as urban areas) across the country. JSA: CTR has become an annual feature since 2021. Moreover, aiming to ensure conservation of every drop  of  water  through  collective  efforts,  following  a  whole-of-society  and  whole-ofgovernment approach, "Jal Sanchay Jan Bhagidari" (JSJB) initiative has also been taken up as part of the JSA: CTR campaign.

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## ANNEX REFERRED TO IN REPLY TO PART (A) IN RESPECT OF LOK SABHA STARRED QUESTION NO. 269 ANSWERED ON 07.08.2025

State/ UT-wise status of rural households with tap water connections as on 30.06.2025 and number of Har Ghar Jal reported villages:

| S. No.   | State/ UT     | Total rural HHs (No. in lakh)   | Rural HHs with tap water connection as on 15/08/2019   | Rural HHs with tap water connection as on 15/08/2019   | Total Rural HHs with tap water supply as on 30/06/2025   | Total Rural HHs with tap water supply as on 30/06/2025   | Villages       | Villages                     |
|----------|---------------|---------------------------------|--------------------------------------------------------|--------------------------------------------------------|----------------------------------------------------------|----------------------------------------------------------|----------------|------------------------------|
| S. No.   | State/ UT     | Total rural HHs (No. in lakh)   | No. (in lakh)                                          | In%                                                    | No. (in lakh)                                            | In%                                                      | Total villages | No. of HGJ reported villages |
| 1.       | A&N Islands   | 0.62                            | 0.29                                                   | 46.02                                                  | 0.62                                                     | 100                                                      | 265            | 265                          |
| 2.       | Andhra Pr.    | 95.53                           | 30.74                                                  | 32.20                                                  | 70.62                                                    | 73.93                                                    | 15,999         | 4,784                        |
| 3.       | Arunachal Pr. | 2.29                            | 0.23                                                   | 9.97                                                   | 2.28                                                     | 100                                                      | 5,133          | 5,133                        |
| 4.       | Assam         | 72.24                           | 1.11                                                   | 1.54                                                   | 58.97                                                    | 81.63                                                    | 24,486         | 8,169                        |
| 5.       | Bihar         | 167.55                          | 3.16                                                   | 1.90                                                   | 160.35                                                   | 95.71                                                    | 37,308         | 32,301                       |
| 6.       | Chhattisgarh  | 50.00                           | 3.20                                                   | 6.40                                                   | 40.57                                                    | 81.17                                                    | 19,656         | 5,081                        |
| 7.       | DNH and DD    | 0.85                            | 0.00                                                   | 0.00                                                   | 0.85                                                     | 100                                                      | 96             | 96                           |
| 8.       | Goa           | 2.64                            | 1.99                                                   | 75.44                                                  | 2.64                                                     | 100                                                      | 373            | 373                          |
| 9.       | Gujarat       | 91.18                           | 65.16                                                  | 71.46                                                  | 91.18                                                    | 100                                                      | 18,024         | 18,024                       |
| 10.      | Haryana       | 30.41                           | 17.66                                                  | 58.08                                                  | 30.41                                                    | 100                                                      | 6,600          | 6,600                        |
| 11.      | Himachal Pr.  | 17.09                           | 7.63                                                   | 44.64                                                  | 17.09                                                    | 100                                                      | 17,632         | 17,632                       |
| 12.      | J&K           | 19.26                           | 5.75                                                   | 29.88                                                  | 15.60                                                    | 80.98                                                    | 6,153          | 1,293                        |
| 13.      | Jharkhand     | 62.54                           | 3.45                                                   | 5.52                                                   | 34.43                                                    | 55.04                                                    | 29,398         | 4,828                        |
| 14.      | Karnataka     | 101.31                          | 24.51                                                  | 24.20                                                  | 86.50                                                    | 85.38                                                    | 26,591         | 7,639                        |
| 15.      | Kerala        | 70.77                           | 16.64                                                  | 23.51                                                  | 38.67                                                    | 54.64                                                    | 1,435          | 132                          |
| 16.      | Ladakh        | 0.41                            | 0.01                                                   | 3.48                                                   | 0.39                                                     | 96.88                                                    | 240            | 175                          |
| 17.      | Lakshadweep   | 0.13                            | 0.00                                                   | 0.00                                                   | 0.12                                                     | 91.44                                                    | 10             | 8                            |
| 18.      | Madhya Pr.    | 111.70                          | 13.53                                                  | 12.11                                                  | 78.45                                                    | 70.23                                                    | 51,154         | 20,089                       |
| 19.      | Maharashtra   | 146.79                          | 48.44                                                  | 33.00                                                  | 131.97                                                   | 89.90                                                    | 40,297         | 19,614                       |
| 20.      | Manipur       | 4.52                            | 0.26                                                   | 5.74                                                   | 3.59                                                     | 79.59                                                    | 2,556          | 613                          |
| 21.      | Meghalaya     | 6.51                            | 0.05                                                   | 0.70                                                   | 5.39                                                     | 82.84                                                    | 6,456          | 3,396                        |
| 22.      | Mizoram       | 1.33                            | 0.09                                                   | 6.91                                                   | 1.33                                                     | 100                                                      | 637            | 637                          |
| 23.      | Nagaland      | 3.64                            | 0.14                                                   | 3.82                                                   | 3.41                                                     | 93.53                                                    | 1,425          | 1,087                        |
| 24.      | Odisha        | 88.67                           | 3.11                                                   | 3.51                                                   | 68.12                                                    | 76.83                                                    | 46,531         | 15,130                       |
| 25.      | Puducherry    | 1.15                            | 0.94                                                   | 81.33                                                  | 1.15                                                     | 100                                                      | 91             | 91                           |

Delhi & Chandigarh have no rural population.

| S. No.   | State/ UT   | Total rural HHs (No. in lakh)   | Rural HHs with tap water connection as on 15/08/2019   | Rural HHs with tap water connection as on 15/08/2019   | Total Rural HHs with tap water supply as on 30/06/2025   | Total Rural HHs with tap water supply as on 30/06/2025   | Villages       | Villages                     |
|----------|-------------|---------------------------------|--------------------------------------------------------|--------------------------------------------------------|----------------------------------------------------------|----------------------------------------------------------|----------------|------------------------------|
| S. No.   | State/ UT   | Total rural HHs (No. in lakh)   | No. (in lakh)                                          | In%                                                    | No. (in lakh)                                            | In%                                                      | Total villages | No. of HGJ reported villages |
| 26.      | Punjab      | 34.27                           | 16.79                                                  | 49.00                                                  | 34.26                                                    | 100                                                      | 11,977         | 11,977                       |
| 27.      | Rajasthan   | 107.74                          | 11.74                                                  | 11.01                                                  | 61.07                                                    | 56.69                                                    | 42,327         | 9,143                        |
| 28.      | Sikkim      | 1.33                            | 0.70                                                   | 53.34                                                  | 1.22                                                     | 91.81                                                    | 400            | 229                          |
| 29.      | Tamil Nadu  | 125.26                          | 21.76                                                  | 17.37                                                  | 111.51                                                   | 89.02                                                    | 11,792         | 8,252                        |
| 30.      | Telangana   | 53.98                           | 15.68                                                  | 29.05                                                  | 53.98                                                    | 100                                                      | 9,693          | 9,693                        |
| 31.      | Tripura     | 7.51                            | 0.25                                                   | 3.29                                                   | 6.47                                                     | 86.06                                                    | 765            | 113                          |
| 32.      | Uttar Pr.   | 267.22                          | 5.16                                                   | 1.96                                                   | 240.68                                                   | 90.07                                                    | 97,073         | 34,741                       |
| 33.      | Uttarakhand | 14.49                           | 1.30                                                   | 8.96                                                   | 14.15                                                    | 97.64                                                    | 14,985         | 11,632                       |
| 34.      | West Bengal | 175.53                          | 2.15                                                   | 1.23                                                   | 98.30                                                    | 55.99                                                    | 38,268         | 4,4073                       |
| Total    | Total       | 1,936.44                        | 323.62                                                 | 16.80                                                  | 1,566.38                                                 | 80.89                                                    | 5,85,826       | 2,63,043                     |

Source: JJM - IMIS

HH: Household

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