Lok Sabha Question No. 3203 (UNSTARRED), answered on 2025-03-19
Subject: Assessment of Call Drop Rates
Ministry: COMMUNICATION
Asked by: Shri Dharambir Singh

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF TELECOMMUNICATIONS

## LOK SABHA UNSTARRED QUESTION NO. 3203 TO BE ANSWERED ON 19 TH  MARCH, 2025

## ASSESSMENT OF CALL DROP RATES

## 3203.   SHRI DHARAMBIR SINGH:

Will the Minister of COMMUNICATION be pleased to state:

- (a) whether  the  Government  has  conducted  any  survey  to  assess  call  drop  rates  and  mobile network issues in Bhiwani-Mahendergarh if so, the details thereof;
- (b) the steps taken to address poor internet speed and network congestion, especially in densely populated areas of the constituency;
- (c) whether the Government has penalized or directed telecom operators to improve services in low-connectivity zones of Bhiwani-Mahendergarh, if so, the details thereof;
- (d) the number of mobile towers set up in the last five years to enhance mobile connectivity in the constituency; and
- (e) the plans to improve network services along highways, railway routes, and remote villages in the region?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS AND RURAL DEVELOPMENT (DR. PEMMASANI CHANDRA SEKHAR)

- (a) Telecom Regulatory Authority of India (TRAI) conducted drive test with the assistance of Telecom Service Providers (TSPs) in Bhiwani, Kalanaur, Charkhidadri towns from 19 th  to 22 nd  Dec2023. The report is available on https://trai.gov.in/sites/default/files/202409/Bhiwani\_04072024%20.pdf
- (b) Steps taken to address poor internet speed and network congestion are as given below -
- i. Quality of Service benchmarks have been revised on 02.08.2024 by TRAI w.e.f. 01.10.2024 for various parameters to ensure better quality of telecom services.
- ii. Assignment of sufficient spectrum for mobile services through auction.
- iii. Spectrum sharing, trading and surrender has been permitted for efficient use of spectrum.
- iv. Simplification of Procedure for SACFA (Standing Advisory Committee on Radio Frequency Allocations) clearance.
- v. Notification  of  Telecommunications  Right  of  Way  (RoW)  Rules  and  launch  of  PM GatiShakti Sanchar portal has resulted in streamlining of RoW permissions and expeditious clearance for installation of telecom infrastructure.
- vi. TSPs  deploy  new  sites  and  upgrade  their  existing  infrastructure  to  address  any  issues  in internet speed and network congestion.

The above steps facilitated TSPs to expand their network and enhance the quality of service.

- (c) Financial  disincentives  were  not  imposed  on  any  of  the  service  providers  in  last  year  in Haryana License Service Area (LSA), as all service providers are meeting the benchmark of network related Quality of Service parameters of Cellular service.
- (d) The  numbers  of  Base  Transceiver  Station  (BTS)  setup  during  last  five  years  in  BhiwaniMahendragarh Constituency to enhance mobile connectivity are as follows -
- (e) TSPs plan to add new sites to improve coverage along highways, railway routes and remote villages as and when required.

| S.No.   | Name of TSP   |   No. of BTS setup during last five years |
|---------|---------------|-------------------------------------------|
| 1       | Airtel        |                                      1290 |
| 2       | RJIL          |                                       985 |
| 3       | BSNL          |                                       240 |
| 4       | VIL           |                                        66 |
| Total   | Total         |                                      2581 |

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