Lok Sabha Question No. 4573 (UNSTARRED), answered on 2025-03-27
Subject: Guidelines for Retail Outlet Dealers
Ministry: PETROLEUM AND NATURAL GAS
Asked by: Shri Mukeshkumar Chandrakaant Dalal

## LOK SABHA UNSTARRED QUESTION NO.4573 TO BE ANSWERED ON 27.03.2025

## Guidelines for Retail Outlet Dealers

## 4573. Shri Mukeshkumar Chandrakaant Dalal:

## पेट Ō ोिलयम एवं Ůाक ृ ितक गैस मंũी

Will the Minister of PETROLEUM AND NATURAL GAS be pleased to state:

- (a) whether the petroleum companies have issued any guidelines for retail outlet petrol pumps construction/development and if so, the details thereof;
- (b)  whether  the  petroleum  companies  have  issued  any  guidelines  for  the  retail  outlet dealers for the construction of MS/HSD underground tank and if so, the details thereof;
- (c) the details of work agreements for retail outlet petrol pump development between a petroleum company and Letter of Intent (LoI) dealer along with the details of works done by the petroleum company at retail outlet through vendor contract; and
- (d) the complete procedure for retail outlet petrol pump development by the petroleum companies?

## ANSWER

पेट Ō ोिलयम और Ůाक ृ ितक गैस मंũालय मŐ राǛ मंũी ( ŵी सुरे श गोपी )

## MINISTER OF STATE IN THE MINISTRY OF PETROLEUM AND NATURAL GAS (SHRI SURESH GOPI)

(a)  to  (d)    The  Dealer  Selection  Guidelines  (DSG)  for  Retail  Outlets  (ROs)  of  the Public Sector Oil Marketing Companies (OMCs) inter-alia prescribe the provisions for development of RO which includes scope of work, facilities to be provided by Dealer and OMC as per the type of retail outlet i.e. 'A' site (Company Controlled - CC) and 'B'  site  (Dealer  Controlled  -  DC).  As  per  DSG,  MS/HSD  underground  tanks  are provided and installed by PSU OMCs in both 'CC' and 'DC' type of ROs as per layout plan of RO approved by Petroleum and Explosive Safety Organization (PESO) under Rule 131 of Petroleum Rules 2002.

As per DSG, the following facilities are to be made available by the Dealer (as specified by  the  OMC)  /  OMC  at  the  RO  depending  upon  the  type  of  site  ('A'/'CC', 'B'/'DC'):-

| Sl.No.   | Type of Facility                                                                                                                                                                | TYPE OF SITE                            | TYPE OF SITE                        |
|----------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------|-------------------------------------|
| Sl.No.   | Type of Facility                                                                                                                                                                | 'A' / 'CC' site including CFS locations | 'B'/ 'DC' Site/ Company Leased site |
| Sl.No.   | Type of Facility                                                                                                                                                                | Provision of Facility by:               | Provision of Facility by:           |
| A        | Infrastructural Facilities:                                                                                                                                                     | Infrastructural Facilities:             | Infrastructural Facilities:         |
| i.       | Developed land including land development of the entry / exit / acceleration / de-acceleration / service road with boundary /compound / retention wall as per OMC Specification | Dealer                                  | Dealer                              |
| ii.      | Tanks, Dispensing Units, Signage's, Automation, etc.                                                                                                                            | OMC                                     | OMC                                 |
| iii.     | Sales Office, Storeroom, Toilet, Electrical Room, Electrical connection (of capacity as advised by OMC), Water Connection, Yard Lighting, etc.                                  | OMC                                     | Dealer                              |
| iv.      | Generator / Invertor                                                                                                                                                            | Dealer                                  | Dealer                              |
| v.       | Compressor with Electronic Gauge for Air Filling (As decided by OMC)                                                                                                            | OMC/ Dealer                             | Dealer                              |
| vi.      | Driveway                                                                                                                                                                        | OMC                                     | Dealer                              |
| vii.     | Canopy (as per Corporation requirement)                                                                                                                                         | OMC                                     | Dealer                              |
| B        | Customer Convenience Facilities:                                                                                                                                                | Customer Convenience Facilities:        | Customer Convenience Facilities:    |
| i.       | Clean Drinking Water, Maintenance of Neat &Clean Toilet, Telephone, etc.                                                                                                        | Dealer                                  | Dealer                              |

Site  specific  additional  facilities  required  for  customer  service  such  as  Staff  cum Change  Room,  Service  Station,  Rest  Room,  Restaurant,  PUC  facility  and/other Facilities as specified by OMC from time to time are to be provided by OMC/Dealer as applicable.Dealer provides Firefighting/Safety equipments in both 'CC' and 'DC' type of ROs as per the statutory requirements.

The scope of works to be carried out by dealer is clearly  mentioned in the Letter of Intent issued to the dealer. The work under the scope of dealer&OMC are carried out by the contractor appointed by dealer and OMC respectively.

Retail Outlet is commissioned/operationalized after obtaining requisite statutory approvals from concerned authorities including PESO.

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