Lok Sabha Question No. 321 (UNSTARRED), answered on 2025-07-22
Subject: Incidents of Cyber Crime Targeting Elderly People
Ministry: HOME AFFAIRS
Asked by: Shri M K Raghavan

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 321

TO  BE  ANSWERED  ON  THE  22 ND   JULY,  2025/  ASHADHA  31,  1947 (SAKA)

INCIDENTS OF CYBER CRIME TARGETING ELDERLY PEOPLE

321.  SHRI M K RAGHAVAN:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a)  whether  the  Government  is  aware  of  a  rise  in  cyber  crimes across the country during the last five years;
- (b) if so, the details of cyber crimes registered during the last five years and the steps taken to prevent financial cyber crimes;
- (c)  whether  a  large  number  of  elderly  people  have  fallen  prey  to cyber crimes in the country, if so, the details thereof;
- (d)  the  details  of  measures  taken  to  ensure  that  elderly  people  do not fall victim to cyber crimes;
- (e) the number of cyber crime complaints lodged by elderly persons in the country including details thereof and action taken thereupon; and
- (f)  the  details  of  financial  cyber  fraud  cases  reported  in  Kerala, district-wise?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS (SHRI BANDI SANJAY KUMAR)

## L.S.US.Q.NO. 321 FOR 22.07.2025

(a) to (e): The National Crime Records Bureau (NCRB) compiles and publishes the statistical data on crimes in its publication 'Crime in India'. The latest published report is for the year 2022. As per the data published by the NCRB, details of cases registered under cyber crimes(involving  communication  devices  as  medium/target)  during the period from 2018 to 2022 are as under:

| Cyber Crimes   | Year   | Year   | Year   | Year   | Year   |
|----------------|--------|--------|--------|--------|--------|
| Cases          | 2018   | 2019   | 2020   | 2021   | 2022   |
| registered     | 27,248 | 44,735 | 50,035 | 52,974 | 65,893 |

Specific  data  regarding  cyber  crime  complaints  lodged  by elderly  persons  in  the  country  is  not  maintained  separately  by NCRB.

'Police'  and  'Public  Order'  are  State  subjects  as  per  the Seventh Schedule of the Constitution of India.  The States/UTs are primarily responsible for the prevention, detection, investigation and prosecution  of  crimes  including  cyber  crime  and  cyber  crime against  elderly  persons  through  their  Law  Enforcement  Agencies (LEAs). The Central Government  supplements  the  initiatives of the

## L.S.US.Q.NO. 321 FOR 22.07.2025

States/UTs through advisories and financial assistance under various schemes for capacity building of their LEAs.

To  strengthen  the  mechanism  to  deal  with  cyber  crimes including  cyber  crime  against  elderly  persons  in  a  comprehensive and coordinated manner, the Central Government has taken steps which, inter-alia, include the following:

- i. The Ministry of Home Affairs has set up the 'Indian Cyber Crime Coordination Centre' (I4C) as an attached office to deal with all types  of  cyber  crimes  in  the  country,  in  a  coordinated  and comprehensive manner.
- ii. The 'National Cyber Crime Reporting Portal' (NCRP) (https://cybercrime.gov.in)  has  been  launched,  as  a  part  of  the I4C, to enable public to report incidents pertaining to all types of cyber crimes, with special focus on cyber crimes against women and children. Cyber crime incidents reported on this portal, their conversion into FIRs and subsequent action thereon are handled by the State/UT Law Enforcement Agencies concerned as per the provisions of the law.

## L.S.US.Q.NO. 321 FOR 22.07.2025

- iii. The  'Citizen  Financial  Cyber  Fraud  Reporting  and  Management System' (CFCFRMS), under I4C, has been launched in year 2021 for immediate reporting of financial frauds and to stop siphoning off  funds  by  the  fraudsters.  As  per  CFCFRMS  operated  by  I4C, financial amount of more than Rs. 5,489 Crore has been saved in more  than  17.82  lakh  complaints  so  far.    A  toll-free  Helpline number  '1930'  has  been  operationalized  to  get  assistance  in lodging online cyber complaints.
- iv. A  State  of  the  Art,  Cyber  Fraud  Mitigation  Centre  (CFMC)  has been established at I4C where representatives of major banks, Financial Intermediaries, Payment Aggregators, Telecom Service Providers,  IT  Intermediaries  and  representatives  of  States/UTs Law  Enforcement  Agency  are  working  together  for  immediate action and seamless cooperation to tackle cybercrime.
- v. So  far,  more  than  9.42  lakhs  SIM  cards  and  2,63,348  IMEIs  as reported by Police authorities have been blocked by Government of India.
- vi. The Central Government has taken various initiatives to create cyber      crime      awareness      which,      inter-alia,      include:-

## L.S.US.Q.NO. 321 FOR 22.07.2025

- 1) The Hon'ble Prime Minister spoke about digital arrests during the episode "Mann Ki Baat" on 27.10.2024  and apprised  the citizens of India.
- 2) A special programme was organized by Aakashvani, New Delhi on Digital Arrest on 28.10.2024.
- 3) Caller Tune Campaign: I4C is collaboration with the Department of Telecommunications (DoT) has launched a caller tune campaign  with  effect  from  19.12.2024  for  raising  awareness about cybercrime and promoting the Cybercrime Helpline Number 1930 & NCRP portal. The caller tunes were also being broadcast in  English,  Hindi  and 10 regional languages by Telecom Service Providers (TSPs). Six versions of caller tunes were played which cover various modus-operandi, namely, Digital Arrest, Investment Scam, Malware, Fake Loan App, Fake Social Media Advertisements.
- 4) The Central Government has launched a comprehensive awareness programme  on  digital  arrest  scams  which,  inter-alia, include; newspaper  advertisement,  announcement  in  Delhi  Metros,  use  of social  media  influencers  to  create  special    posts,        campaign through  Prasar Bharti  and electronic media, special programme on

## L.S.US.Q.NO. 321 FOR 22.07.2025

Aakashvani  and  participated  in  Raahgiri  Function  at  Connaught Place, New Delhi on 27.11.2024.

- 5) To further spread awareness  on cyber crime, the Central Government has taken steps which, inter-alia, include; dissemination of messages  through  SMS,  I4C  social  media account i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C), Telegram(cyberdosti4c),  SMS  campaign,  TV  campaign,  Radio campaign,  School  Campaign,  advertisement  in  cinema  halls, celebrity  endorsement,  IPL  campaign,  campaign  during  Kumbh Mela  2025,  engaged  MyGov  for  publicity  in  multiple  mediums, organizing Cyber Safety and Security  Awareness  weeks  in association with States/UTs, publishing of Handbook for Adolescents/Students,  digital  displays  on  railway  stations  and airports across, etc.
2. ( f ) : As  per  the  data  published  by  the  NCRB,  details  of  cases registered  under  fraud  under  cyber  crimes  in  districts  of  Kerala state during year 2018-2022 is at the Annexure.

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## Cases Registered under fraud under Cyber Crimes in the Districts of Kerala during 2018-2022

| SL   | Districts         | 2018   | 2019   | 2020   |   2021 | 2022   |
|------|-------------------|--------|--------|--------|--------|--------|
| 1    | Alapuzha          | 1      | 0      | 0      |      0 | 4      |
| 2    | Ernakulam Commr.  | 1      | 1      | 2      |      1 | 0      |
| 3    | Ernakulam Rural   | 0      | 0      | 0      |      0 | 0      |
| 4    | Idukki            | 0      | 0      | 0      |      0 | 0      |
| 5    | Kannur City       | 0      | 0      | 0      |      0 | 0      |
| 6    | Kasargod          | 0      | 1      | 0      |      2 | 0      |
| 7    | Kollam Commr.     | 0      | 0      | 0      |      0 | 0      |
| 8    | Kollam Rural      | 0      | 0      | 0      |     10 | 16     |
| 9    | Kottayam          | 0      | 0      | 0      |      0 | 0      |
| 10   | Kozhikode Commr.  | 6      | 1      | 1      |      2 | 0      |
| 11   | Kozhikode Rural   | 1      | 0      | 0      |      0 | 6      |
| 12   | Malappuram        | 0      | 0      | 2      |      0 | 0      |
| 13   | Palakkad          | 0      | 0      | 0      |      0 | 0      |
| 14   | Pathanamthitta    | 0      | 0      | 0      |      0 | 0      |
| 15   | Railways          | 0      | 0      | 0      |      0 | 0      |
| 16   | Thrissur Commr.   | 0      | 0      | 0      |      0 |        |
| 17   | Thrissur Rural    | 0      | 0      | 0      |      0 | 0      |
| 18   | Trivandrum Commr. | 5      | 9      | 0      |      0 | 0      |
| 19   | Trivandrum Rural  | 0      | 1      | 0      |      1 | 0      |
| 20   | Wayanadu          | 0      | 1      | 1      |      0 | 0      |
| 21   | Crime Branch      | 0      | 0      | 0      |      0 | 0      |
| 22   | Kannur Rural      | -      | -      | -      |      0 | 0      |
|      | Total             | 14     | 14     | 6      |     16 | 26     |

Source: Crime in India

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