Lok Sabha Question No. 2574 (UNSTARRED), answered on 2024-12-11
Subject: Cases Registered by State Consumer Disputes Redressal Commissions
Ministry: CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION
Asked by: Shri Tanuj Punia

## Government of India Ministry of Consumer Affairs, Food and Public Distribution

## Department of Consumer Affairs

## LOK SABHA UNSTARRED QUESTION NO. 2574 (OIH)

TO BE ANSWERED ON 11.12.2024

## CASES REGISTERED BY STATE CONSUMER DISPUTES REDRESSAL COMMISSIONS

## 2574.  SHRI TANUJ PUNIA:

(OIH)

Will  the  Minister  of CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION miHkksDrk ekeys] [kk| vkSj lkoZtfud forj.k ea=h be pleased to state:

- (a) the details of the number of cases registered by State Consumer Disputes Redressal Commissions during the last three years, State-wise;
- (b) the details of number of cases disposed of out of the said cases;
- (c) the number of cases related to AI, financial sector, real estate sector, medical negligence and online shopping out of the above mentioned cases; and
- (d) the details of the number of cases disposed out of them?

## ANSWER

## miHkksDrk ekeys] [kk| vkSj lkoZtfud forj.k jkT; ea=h (श्री बी.एल. वर्मा )

## THE MINISTER OF STATE CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (SHRI B.L.VERMA)

(a) to (d) : The details of the number of consumer complaints filed and disposed during the last three  years  (01.01.2022-  31.10.2024)  in  State  Consumer  Disputes  Redressal  Commissions  are  at Annexure .

*****

ANNEXURE REFERRED  TO IN REPLY TO PARTS (a)  to  (d)  OF  THE  LOK  SABHA UNSTARRED QUESTION NO. 2574 for 11.12.2024 REGARDING  FILING AND DISPOSAL  OF  CONSUMER  CASES  DURING  LAST  THREE  YEARS  (01.01.202231.10.2024)

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|   Sr. No | COMMISSION(S)     |   FILED |   DISPOSED |
|----------|-------------------|---------|------------|
|        1 | Andaman Nicobar   |       5 |          1 |
|        2 | Andhra Pradesh    |    2170 |        823 |
|        3 | Arunachal Pradesh |      11 |          0 |
|        4 | Assam             |     181 |         53 |
|        5 | Bihar             |    1238 |        187 |
|        6 | Chandigarh        |    1366 |       1080 |
|        7 | Chhattisgarh      |    1265 |        933 |
|        8 | Delhi             |    2421 |        901 |
|        9 | Goa               |     144 |         96 |
|       10 | Gujarat           |    4016 |       1129 |
|       11 | Haryana           |    4173 |        467 |
|       12 | Himachal Pradesh  |    1013 |        531 |
|       13 | Jharkhand         |     289 |         54 |
|       14 | Karnataka         |    8687 |       2590 |
|       15 | Kerala            |    2612 |        534 |
|       16 | Madhya Pradesh    |    5626 |       1773 |
|       17 | Maharashtra       |    9017 |        787 |
|       18 | Manipur           |      47 |         21 |
|       19 | Meghalaya         |      31 |         23 |
|       20 | Mizoram           |      20 |         12 |
|       21 | Nagaland          |       3 |          1 |
|       22 | Odisha            |    2431 |        481 |
|       23 | Puducherry        |      27 |         13 |
|       24 | Punjab            |    3086 |       1583 |
|       25 | Rajasthan         |    4751 |       2492 |
|       26 | Sikkim            |      15 |          4 |
|       27 | Tamil Nadu        |    4982 |       1521 |
|       28 | Telangana         |    3353 |        828 |
|       29 | Tripura           |     158 |        127 |
|       30 | Uttar Pradesh     |    6171 |       1920 |
|       31 | Uttarakhand       |     516 |        196 |
|       32 | West Bengal       |    2575 |       1115 |