Lok Sabha Question No. 985 (UNSTARRED), answered on 2025-07-25
Subject: Vatsalya Mission Portal for Child Protection
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Shri Raju Bista

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 985

TO BE ANSWERED ON 25.07.2025

## VATSALYA MISSION PORTAL FOR CHILD PROTECTION

## 985. SHRI RAJU BISTA

Will the Minister of Women and Child Development be pleased to state:

- (a) Whether  the  Government  has  launched  the  revamped  Vatsalya  Mission  portal  for integrating child protection services, if so, the details of objectives and key features of the said portal;
- (b) the  manner  in  which  the  integration  of  existing  platforms  such  as  Khoya-Paaya, TrackChild, Child Protection Services and CARINGS will enhance the effectiveness of child protection mechanisms across the country;
- (c) whether  the  portal  will  include  a  mechanism  to  strengthen  emergency  response services for missing and vulnerable children, if so, the details thereof;
- (d) the details of the steps being taken to ensure effective implementation, coordination, and training of officials using the portal, particularly for handling children with special needs and disabilities; and
- (e) whether the Government is involving NGOs/other stakeholders in the operation and monitoring of the Vatsalya Mission portal, if so, the details thereof?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI SAVITRI THAKUR)

(a) & (b): The Ministry of Women and Child Development has launched the revamped Mission Vatsalya Portal which is an integrated Digital platform for all the stakeholders related to child protection services.

Mission Vatsalya portal is a technologically upgraded secure portal which provides digital working platform for various stakeholders across different levels at State and district. The earlier Khoya-Paya and TrackChild services have been brought under this unified portal.

The key features of Mission Vatsalya Portal include single digital platform for use by the Stakeholders i.e. State Child Protection Society, State Adoption Resource Agency at State level and District Child Protection Unit, Child Welfare Committee, Juvenile Justice Board,

Special Juvenile Police Unit at District level and Child Care Institutions. The portal avoids duplication of work at grassroots level. It also ensures better monitoring through various MIS Dashboards and optimum utilization of resources for planning and implementation.

(c):  The emergency response and outreach service under Mission Vatsalya is provided through Toll-free Child Helpline (#1098) which is a 24x7x365 service for children in difficult circumstances.  It  is  integrated  with  the  Emergency  Response  Support  System-112 (ERSS-112) Helpline of the Ministry of Home Affairs and Women Helpline (181). Mission Vatsalya portal contains information on cases reported through Child Helpline.

(d):  For  effective  implementation  of  the  portal,  Ministry  in  collaboration  with  Savitribai Phule National Institute of Women and Child Development (SPNIWCD) has conducted training of Master trainers for Mission Vatsalya portal for all States/UTs.

(e):  Under  Mission  Vatsalya  portal  login  credentials  are  provided  to  all  stakeholders including the agencies and NGOs which are related to implementation of Mission Vatsalya scheme in the States/UTs.

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