Lok Sabha Question No. 1741 (UNSTARRED), answered on 2025-07-30
Subject: Digital Training Centres in Bihar
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Shri Abhay Kumar Sinha

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO.  1741

TO BE ANSWERED ON: 30.07.2025

## DIGITAL TRAINING CENTRES IN BIHAR

## †1741.    SHRI ABHAY KUMAR SINHA:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) whether the Government has established Common Service Centres (CSCs) and Digital Training Centres in the gram panchayats of Bihar under the Digital India programme;
- (b) if so, the details of the number of these centres along with the details of their functional status and operation, State and district-wise;
- (c) whether rural citizens are being provided digital literacy, access to Government services, and e-governance related facilities through these centres and if so, the details thereof; and
- (d) whether the Government has established any evaluation mechanism to monitor the impact of these centres and if so, the details of the salient features thereof?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI JITIN PRASADA)

(a) to (d): Government of India launched a project to set up Common Services Centres (CSCs) under the project CSC 2.0 to provide citizen centric services i.e. Government to Citizen (G2C) services and Business to Citizen (B2C) services. The project CSC 2.0 is implemented through CSC e-Governance Services India Limited.

CSC e-Governance Services India Limited has apprised that as in June 2025, a total number of 10.12 lakh (approx.) CSCs are registered and 4.36 lakh (approx.) CSCs are functional in the country at Gram panchayat level. In the state  of  Bihar,  98  thousand  (approx.)  CSCs  are  registered  and  46  thousand  (approx.)  are  functional  at  Gram panchayat level. District-wise details of registered and functional CSCs are at Annexure-I.

These CSCs are instrumental for Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA), launched by Government of India, to promote digital literacy in rural India. PMGDISHA scheme aimed to provide basic digital literacy to rural households, ensuring one person per household gains essential digital skills. A total number of 6.39 crore beneficiaries were certified under the PMGDISHA scheme out of which more than 74 lakhs beneficiaries are from  Bihar.  A  total  number  of  16,173  CSCs  were  registered  as  training  centres  in  Bihar  under PMGDISHA Scheme.

More than 800 services are being delivered through these CSCs, including Government services, financial services and services related to Aadhar, social welfare services, education, telemedicine, utility payments, banking and insurance services etc.

An  evaluation  mechanism  has  been  established  by  CSC  e-Governance  Services  India  Limited  to  assess  the performance and impact of CSCs. The evaluation system includes real -time dashboards to monitor transactions,

† O.I.H

service  uptake,  and  activity  at  each  centre.  Monthly  biometric  authentication  of  Village  Level  Entrepreneurs (VLEs), verification of CSC status to ensure continued functionality, physical verification of CSCs using a geotagged  mobile  application  by  district-level  field  teams,  and  periodic  impact  assessments  to  evaluate  the effectiveness of the CSCs are also undertaken.

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## Annexure I District-wise details of CSCs in Bihar

| District_Name   | Registered CSC at Gram Panchayat level   | Functional CSC at Gram Panchayat level   |
|-----------------|------------------------------------------|------------------------------------------|
| ARARIA          | 3,570                                    | 1,454                                    |
| ARWAL           | 486                                      | 227                                      |
| AURANGABAD      | 1,857                                    | 866                                      |
| BANKA           | 2,401                                    | 1,262                                    |
| BEGUSARAI       | 2,473                                    | 1,205                                    |
| BHAGALPUR       | 3,172                                    | 1,563                                    |
| BHOJPUR         | 1,763                                    | 866                                      |
| BUXAR           | 1,263                                    | 671                                      |
| DARBHANGA       | 4,560                                    | 2,165                                    |
| EAST CHAMPARAN  | 4,950                                    | 2,267                                    |
| GAYA            | 3,205                                    | 1,617                                    |
| GOPALGANJ       | 2,839                                    | 1,393                                    |
| JAMUI           | 1,931                                    | 1,001                                    |
| JEHANABAD       | 621                                      | 321                                      |
| KAIMUR(BHABUA)  | 1,318                                    | 686                                      |
| KATIHAR         | 3,931                                    | 1,718                                    |
| KHAGARIA        | 1,576                                    | 900                                      |
| KISHANGANJ      | 1,757                                    | 815                                      |
| LAKHISARAI      | 744                                      | 385                                      |
| MADHEPURA       | 2,678                                    | 970                                      |
| MADHUBANI       | 4,786                                    | 2,324                                    |
| MUNGER          | 936                                      | 531                                      |

| MUZAFFARPUR    | 5,375   | 2,340   |
|----------------|---------|---------|
| NALANDA        | 1,918   | 957     |
| NAWADA         | 1,642   | 797     |
| PATNA          | 3,079   | 1,539   |
| PURNIA         | 3,660   | 1,566   |
| ROHTAS         | 2,063   | 952     |
| SAHARSA        | 2,261   | 922     |
| SAMASTIPUR     | 4,616   | 2,083   |
| SARAN          | 3,796   | 1,753   |
| SHEIKHPURA     | 453     | 207     |
| SHEOHAR        | 678     | 303     |
| SITAMARHI      | 3,575   | 1,593   |
| SIWAN          | 3,335   | 1,447   |
| SUPAUL         | 2,793   | 1,304   |
| VAISHALI       | 3,063   | 1,555   |
| WEST CHAMPARAN | 3,570   | 1,551   |
| TOTAL          | 98,694  | 46,076  |

Source: CSC e-Governance Services India Limited

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