Lok Sabha Question No. 3193 (UNSTARRED), answered on 2023-08-08
Subject: Common Service Centres in Gram Panchayats
Ministry: PANCHAYATI RAJ
Asked by: Khan Saumitra

## GOVERNMENT OF INDIA MINISTRY OF PANCHAYATI RAJ

## LOK SABHA UNSTARRED QUESTION NO. 3193

ANSWERED ON 08.08.2023

## COMMON SERVICE CENTRES IN GRAM PANCHAYATS

## 3193. SHRI SAUMITRA KHAN:

Will the Minister of PANCHAYATI RAJ be pleased to State:

- (a) whether  the  Government  has  started  Common  Service  Centres  (CSCs)  in  Gram Panchayats to provide cyber services;
- (b) if so, the details thereof;
- (c) the  number  and  details  of  CSCs  that  have  been  established  in  the  State  of  West Bengal, district-wise; and
- (d) the time by which the dedicated CSCs will be established in all the Gram Panchayats in the entire country, State-wise including West Bengal?

## ANSWER

## THE MINISTER OF STATE FOR PANCHAYATI RAJ

## (SHRI KAPIL MORESHWAR PATIL)

(a) &( b) Common Services Centres (CSC) have been set up under the CSC 2.0 Project under the Digital  India Programme of the Ministry of Electronics and Information Technology. CSC  e-Governance  Services  India  Limited,  a  Special  Purpose  Vehicle  (SPV)  is  the implementing  agency.  The  project  aims  to  deliver  e-services  to  rural  citizens  through Common Service Centres (CSCs) and expand the CSC network to the Gram Panchayat level. Over  400  services  are  being  delivered  through  CSCs,  including  government  services, financial services and services related to Aadhaar, various social welfare schemes, education, telemedicine, travel bookings, utility payments etc.

(c) As on 30.06.2023, 5,32,474 CSCs are functional in the country, out of which 4,24,447 CSCs  are  functional  at  the  Gram  Panchayat  (GP)  level.  The  district-wise  number  of functional CSCs in the States of West Bengal are at Annexure-I .

(d) CSCs are run on a self-sustainable basis by village-level entrepreneurs and the setting up of CSCs in a particular locality depends upon a number of factors, such as the viability of operations, the demand for its services and footfalls at the centres. The implementing agency makes efforts  on  an  ongoing  basis  to  improve  its  viability  by  expanding  the  bouquet  of services and strengthening the integrated delivery platform. The number of GPs with at least one functional CSCs in the country including the State of West Bengal, are at Annexure- II .

***

## Annexure-I

Annexure referred to in reply to part (c) to of the Lok Sabha Unstarred Question No. 3193 answered on 08.08.2023 regarding 'Common Service Centres in Gram Panchayats'.

## District wise CSCs in West Bengal

| S.N.   | District          | Total number of CSCs (Urban + Rural)   | Total number of CSCs in Rural   |
|--------|-------------------|----------------------------------------|---------------------------------|
| 1      | North 24 Parganas | 1,763                                  | 1,351                           |
| 2      | South 24 Parganas | 1,968                                  | 1,838                           |
| 3      | Alipurduar        | 415                                    | 407                             |
| 4      | Bankura           | 1,162                                  | 1,096                           |
| 5      | Birbhum           | 1,355                                  | 1,240                           |
| 6      | Coochbehar        | 1,119                                  | 1,051                           |
| 7      | Darjeeling        | 287                                    | 232                             |
| 8      | Dinajpur Dakshin  | 933                                    | 859                             |
| 9      | Dinajpur Uttar    | 945                                    | 885                             |
| 10     | Hooghly           | 1,101                                  | 953                             |
| 11     | Howrah            | 777                                    | 674                             |
| 12     | Jalpaiguri        | 600                                    | 541                             |
| 13     | Jhargram          | 231                                    | 223                             |
| 14     | Kalimpong         | 44                                     | 43                              |
| 15     | Kolkata           | 186                                    | 0                               |
| 16     | Maldah            | 1,442                                  | 1,389                           |
| 17     | Medinipur East    | 1,961                                  | 1,836                           |
| 18     | Medinipur West    | 1,592                                  | 1,491                           |
| 19     | Murshidabad       | 2,106                                  | 1,954                           |
| 20     | Nadia             | 1,768                                  | 1,607                           |
| 21     | Paschim Bardhaman | 325                                    | 246                             |
| 22     | Purba Bardhaman   | 1,341                                  | 1,198                           |
| 23     | Purulia           | 1,274                                  | 1,218                           |
|        | Total             | 24,695                                 | 22,332                          |

## Annexure-II

Annexure referred to in reply to part (d) to of the Lok Sabha Unstarred Question No. 3193 answered on 08.08.2023 regarding 'Common Service Centres in Gram Panchayats'.

(As on 30.06.2023) State wise Number of GPs with atleast one CSC

| S. No.      | State             |   Total number of GPs [as per Local Government Directory (LGD)] |   Number of GPs with atleast one CSC |
|-------------|-------------------|-----------------------------------------------------------------|--------------------------------------|
| 1           | Andhra Pradesh    |                                                           13361 |                                13361 |
| 2           | Arunachal Pradesh |                                                            1806 |                                  465 |
| 3           | Assam             |                                                            2201 |                                 2201 |
| 4           | Bihar             |                                                            8385 |                                 8385 |
| 5           | Chhattisgarh      |                                                           11654 |                                11654 |
| 6           | Goa               |                                                             189 |                                  189 |
| 7           | Gujarat           |                                                           14291 |                                14291 |
| 8           | Haryana           |                                                            6197 |                                 6197 |
| 9           | Himachal Pradesh  |                                                            3226 |                                 3226 |
| 10          | Jharkhand         |                                                            4161 |                                 4161 |
| 11          | Karnataka         |                                                            6021 |                                 6021 |
| 12          | Kerala            |                                                             941 |                                  941 |
| 13          | Madhya Pradesh    |                                                           22810 |                                22810 |
| 14          | Maharashtra       |                                                           27875 |                                27875 |
| 15          | Manipur           |                                                             165 |                                  165 |
| 16          | Meghalaya         |                                                            1463 |                                 1239 |
| 17          | Mizoram           |                                                             834 |                                  715 |
| 18          | Nagaland          |                                                            1238 |                                 1238 |
| 19          | Odisha            |                                                            6797 |                                 6780 |
| 20          | Punjab            |                                                           13202 |                                13202 |
| 21          | Rajasthan         |                                                           11340 |                                11340 |
| 22          | Sikkim            |                                                             185 |                                  115 |
| 23          | Tamil Nadu        |                                                           12560 |                                12560 |
| 24          | Telangana         |                                                           12764 |                                 9246 |
| 25          | Tripura           |                                                            1178 |                                 1178 |
| 26          | Uttar Pradesh     |                                                           59021 |                                59021 |
| 27          | Uttarakhand       |                                                            7953 |                                 7953 |
| 28          | West Bengal       |                                                            3341 |                                 3324 |
|             | State Total       |                                                          255159 |                               249853 |
| 29          | Andaman &Nicobar  |                                                              73 |                                   55 |
| 30          | Chandigarh        |                                                               0 |                                    0 |
| 31          | Dadra &NH, D&D    |                                                              35 |                                   35 |
| 32          | Delhi             |                                                               0 |                                    0 |
| 33          | Jammu &Kashmir    |                                                            4193 |                                 4193 |
| 34          | Ladakh            |                                                             192 |                                  192 |
| 35          | Lakshadweep       |                                                              10 |                                   10 |
| 36          | Puducherry        |                                                              98 |                                   98 |
| UT Total    | UT Total          |                                                            4601 |                                 4583 |
| GRAND TOTAL | GRAND TOTAL       |                                                          259760 |                               254436 |