Lok Sabha Question No. 4371 (UNSTARRED), answered on 2025-08-20
Subject: Rashtriya Karmayogi–Large Scale Jan Seva Initiative
Ministry: PARLIAMENTARY AFFAIRS
Asked by: Shri P C Mohan, Shri Ananta Nayak, Shri Yogender Chandolia, Smt. Mala Rajya Laxmi Shah, Dr. Vinod Kumar Bind, Shri Janardan Mishra, Shri Pratap Chandra Sarangi, Shri Alok Sharma, Shri Pradeep Kumar Singh, Shri Sukanta Kumar Panigrahi

## GOVERNMENT OF INDIA MINISTRY OF PARLIAMENTARY AFFAIRS

## LOK SABHA

## UNSTARRED QUESTION NO - 4371 ANSWERED ON - 20/08/2025

## Rashtriya Karmayogi-Large Scale Jan Seva Initiative

## 4371. Shri Alok Sharma:

Shri P C Mohan:

Shri Yogender Chandolia:

Smt. Mala Rajya Laxmi Shah:

Shri Pradeep Kumar Singh:

Shri Pratap Chandra Sarangi:

Dr. Vinod Kumar Bind:

Shri Janardan Mishra:

Shri Ananta Nayak:

Shri Sukanta Kumar Panigrahi:

## Will the Minister of PARLIAMENTARY AFFAIRS be pleased to state:

- (a) the manner in which the Ministry's participation in the "Rashtriya Karmayogi"  initiative  has  strengthened  the  spirit  of  service  (Seva Bhav) and sense of responsibility among its officers;
- (b) the details of the various interactive activities conducted during the  training  programme  to  inculcate  citizen-centric  approach  and leadership  values  and  the  manner  in  which  they  are  fostering  a more  responsive  and  future  ready  bureaucracy  in  the  country, especially in the State of Odisha and aspirational districts such as Kandhamal; and
- (c) the details of specific outcomes observed in the quality of public service delivery, inter departmental coordination and administrative workforce  efficiency  after implementation  of  the  said  training programmes?

## ANSWER

## MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY OF LAW AND JUSTICE; AND MINISTER OF STATE IN THE MINISTRY OF PARLIAMENTARY AFFAIRS (SHRI ARJUN RAM MEGHWAL)

- (a) and  (c):-  The  Ministry  of  Parliamentary  Affairs  has  actively taken  part  in  the  Rashtriya  Karmayogi  initiative  to  build  a stronger  spirit of service (Seva  Bhav)  and  responsibility among its  officers.  The  training  has  helped  officers  become more aware of their roles and encouraged them to serve the public with greater dedication.
- (b) The Rashtriya  Karmayogi  Jan  Seva  Programme  is  a  largescale  behavioural  training  programme  implemented  by  the Capacity Building Commission for Central Government employees.  It  aims  to  instil  a  spirit  of  public  service  (seva bhaaw) and a sense  of  satisfaction  in  the  work,  government employees perform. To implement this, Master Trainers (MTs) have been trained in all the Ministries/Departments through a three-days capacity-building workshops. The Master Trainers, in turn, have been training all the employees of their Ministry/Department in batches of 30-35 officials. The programme  uses  interactive  learning  methods  rooted  in  the context of the government servant, which include:

i. Situational  exercises  where participants collectively think together  to  improve  their  ways  of  working  (introducing  a Karmayogi way of working). ii. Detailed team  design  exercises  in which  participants reflect on their current roles and work in their section, and the contributions  they  are  making  to  the  department  and  to  the larger national goals. As  per  the  current  plan,  the  programme  is  for  Central

Government employees.

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