Lok Sabha Question No. 287 (STARRED), answered on 2025-08-08
Subject: Tele-Law 2.0 Services and Notary Portal Modernisation
Ministry: LAW AND JUSTICE
Asked by: Shri Bibhu Prasad Tarai, Shri Suresh Kumar Kashyap

## GOVERNMENT OF INDIA MINISTRY OF LAW AND JUSTICE DEPARTMENT OF JUSTICE

## LOK SABHA STARRED QUESTION No. 287 TO BE ANSWERED ON FRIDAY, THE 08 TH  AUGUST, 2025

## TELE-LAW 2.0 SERVICES AND NOTARY PORTAL MODERNISATION

- *287.  Shri Bibhu Prasad Tarai:

Shri Suresh Kumar Kashyap:

Will the Minister of LAW AND JUSTICE be pleased to state:

- (a)  whether  the  new  Notary  Portal  enables  paperless  applications  and  digital certificate downloads, if so, the details and key objectives of the new portal;
- (b) the total number of notaries onboarded through the new online system till date and  the  number  of  citizens  who  have  benefitted  from  the  Tele-Law  2.0 services since its launch under Nyaya Bandhu;
- (c) whether any steps have been taken to integrate AI-based support tools in legal aid services, if so, the details thereof;
- (d) the number of Pro Bono lawyers registered and the nature of cases handled through the Nyaya Bandhu platform;
- (e) the challenges encountered in scaling Tele-Law 2.0-particularly in remote and tribal areas along with the measures adopted to overcome them indicating the budget allotted and utilised thereunder till date; and
- (f)  the  training  and  quality-assurance  frameworks  established  for  Para-Legal Volunteers and lawyers engaged through the platform?

## ANSWER

MINISTER OF STATE (INDEPENDENT CHARGE) OF THE MINISTRY OF LAW AND JUSTICE; AND MINISTER OF STATE IN THE MINISTRY OF PARLIAMENTARY AFFAIRS

(SHRI ARJUN RAM MEGHWAL)

- (a) to (f): A statement is laid on the Table of the House.

## STATEMENT REFERRED TO IN REPLY TO PARTS (a) TO (f) OF LOK SABHA STARRED QUESTION NO.*287 FOR ANSWER ON 08.08.2025 REGARDING  'TELE-LAW  2.0  SERVICES  AND  NOTARY  PORTAL MODERNISATION'

- (a): The Government has launched the Notary Portal as a dedicated platform for providing online services for the works related to the Notaries Act, 1952 and the Notaries Rules, 1956. It is intended to provide an online interface between the Notaries and the Government for various services like verification of eligibility for  appointment  as  Notaries  and  issuance  of  digitally  signed  Certificate  of Practice as a Notary. The Notary Portal provides a faceless, paperless, transparent and  efficient  system.  Presently,  only  the  module  related  to  verification  of documents and eligibility and issuance of digitally signed Certificate of Practice to  the  newly  appointed  Notaries  is  live. The  objective  of  creating  the  Notary Portal is in line with the Government policy of digitization of functioning of the Government.
- (b) As on 28.07.2025, 34865 digitally signed Certificates of Practice have been issued  by  the  Central  Government  through  the  Notary  Portal  to  the  newly appointed Notaries of various States and Union Territories. As on 31 st July 2025, a total of 14,557 citizens has benefitted from the Tele-Law 2.0 services since its launch under Nyaya Bandhu.
- (c) The Department of Justice has developed a model Artificial Intelligence (AI) based Chatbot named Nyaya Setu which is a Virtual Legal Assistant for user, disseminating legal information and pre-litigation services. In order to enhance the accessibility and efficiency, it is envisaged to upscale this facility at all India level.
- (d) Till  31 st July,  2025,  the  number  of  pro  bono  lawyers  registered  on  Nyaya Bandhu App are 9381 and the nature of cases handled include, but not limited, to civil  and  criminal  laws,  including  Women  and  Child  safety,  Family  and

Matrimonial disputes, Domestic Violence, Property Disputes, Workplace Harassment, etc.

(e)  Scaling  of  Tele-Law  2.0  in  remote  and  tribal  regions  has  posed  several challenges, including low digital literacy, poor  internet connectivity, linguistic diversity, socio-cultural barriers, and limited availability of trained legal professionals  in  inaccessible  areas.  To  overcome  these  challenges,  Nyaya Shahayaks have been deployed in 500 Aspirational Blocks who, are mandated to assist  the  beneficiaries  in  remote  areas  in  getting  pre-litigation  advices  and making them aware about their legal rights. Under the DISHA scheme, the total budget allotted for the Tele-Law program, for the period from F.Y. 2023-2024 to F.Y. 2024-2025, is ₹80.82 crore out of which ₹62.21 crore has been utilized as on 31.03.2025.

(f) The Tele-Law program engages services of  Nyaya  Sahayaks and  Panel Lawyers to render free pre-litigation advice to the beneficiary under the program. Both,  Nyaya  Sahayaks  and  Panel  Lawyers,  undergo  regular  training  and orientation once they are onboarded. The training of the Panel Lawyers ensures that they are equipped to provide quality pre-litigation services, well conversant in regional languages, and in central, state and local laws, rules and regulations. Regular  capacity-building  programs  are  conducted  in  both  online  and  offline modes, covering technical, procedural, and legal aspects.

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