Lok Sabha Question No. 4467 (UNSTARRED), answered on 2025-08-20
Subject: India Post Payments Bank (IPPB)
Ministry: COMMUNICATIONS
Asked by: Shri Navaskani K, Shri Selvam G, Shri C N Annadurai

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF POSTS

LOK SABHA UNSTARRED QUESTION NO. 4467 ANSWERED ON 20 TH  AUGUST, 2025

## INDIA POST PAYMENTS BANK (IPPB)

## 4467.   SHRI SELVAM G: SHRI C N ANNADURAI: SHRI NAVASKANI K:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) whether the Government is aware that the India Post Payments Bank (IPPB) has established 37 branches and over 10,952 access points across Tamil Nadu leveraging the Department of Posts infrastructure to deliver financial services and if so, the details thereof;
- (b) the details of the number of postmen and Gramin Dak Sevaks currently equipped and trained in Tamil Nadu to provide doorstep banking services and the scope of services being delivered through this model;
- (c) whether  doorstep  banking  under  IPPB  in  Tamil  Nadu  has  significantly  contributed  to financial inclusion particularly in rural and unbanked areas and if so, the details thereof;
- (d) the  number of rural post offices in  Tamil  Nadu currently offering IPPB-enabled banking services and the year-wise growth in digital and financial transactions recorded in the State; and
- (e) whether  the  Government  has  any  plans  to  further  expand  IPPB's  operations  and  digital infrastructure in Tamil Nadu and  if so, the details thereof?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS AND RURAL DEVELOPMENT (DR. PEMMASANI CHANDRA SEKHAR)

- (a) Yes Sir, India Post Payments Bank (IPPB) has established 35 Banking Outlets and 10,981 Access  Points  across  Tamil  Nadu  leveraging  the  Department  of  Posts  infrastructure  to  deliver financial services. District wise details of these Banking Outlets and Access Points across the State is at Annexure-I .
- (b) A total of 16,858 Postmen & Garmin Dak Sevaks are currently equipped and trained in Tamil Nadu  to  provide  doorstep  banking  services  that  include  Cash  deposit/  withdrawal  from  Saving Accounts,  Digital  Life  Certificate  (DLC)  for  pensioners,  mobile  number  update  in  Aadhaar  for citizens and Child Enrolment Lite Client (CELC) services.
- (c) Yes  Sir,  IPPB  has  significantly  contributed  to  financial  inclusion  by  enabling  account opening for more than 66 lakh customers who can now receive DBT directly into their bank account; providing Digital Life Certificate (DLC) for 7.96 lakh pensioners; and CELC services at doorstep of the customers of rural & unbanked areas in Tamil Nadu.
- (d) 8,800 Rural Post offices in Tamil Nadu are currently offering IPPB enabled Banking services. Year wise growth in digital and financial transactions is at Annexure-II .
- (e) No Sir.  All the Post Offices of the Department of Posts are already providing IPPB services across the State.

## ANNEXURE  REFERRED  IN  REPLY  TO  PART  (A)  OF  LOK  SABHA  UNSTARRED QUESTION NUMBER 4467 ON 'INDIA POST PAYMENTS BANK (IPPB)' ANSWERED ON 20.08.2025 .

| Sl. No.   | Banking Outlet Name   | District Name       |   Count of Access points |
|-----------|-----------------------|---------------------|--------------------------|
| 1         | ANNA ROAD             | CHENNAI             |                      261 |
| 2         | CHARING CROSS         | NILGIRIS            |                      158 |
| 3         | CHIDAMBARAM           | CHIDAMBARAM         |                      472 |
| 4         | COIMBATORE            | COIMBATORE          |                      359 |
| 5         | CUDDALORE             | CUDDALORE           |                      234 |
| 6         | DHARMAPURI            | DHARMAPURI          |                      243 |
| 7         | DINDIGUL              | DINDIGUL            |                      441 |
| 8         | ERODE                 | ERODE               |                      308 |
| 9         | KANCHIPURAM           | KANCHIPURAM         |                      395 |
| 10        | KARUR                 | KARUR               |                      318 |
| 11        | KOVILPATTI            | KOVILPATTI          |                      329 |
| 12        | KRISHNAGIRI           | KRISHNAGIRI         |                      299 |
| 13        | KUMBAKONAM            | KUMBAKONAM          |                      456 |
| 14        | MANAMADURAI           | MANAMADURAI         |                      301 |
| 15        | MAYILADUTHURAI        | MAYILADUTHURAI      |                      278 |
| 16        | NAGERCOILTOWN SO      | KANYAKUMARI         |                      257 |
| 17        | PALAYANKOTTAI         | PALAYANKOTTAI       |                      320 |
| 18        | PERAMBALUR            | PERAMBALUR          |                      123 |
| 19        | PUDUKKOTTAI           | PUDUKKOTTAI         |                      327 |
| 20        | RAMANATHAPURAM        | RAMANATHAPURAM      |                      283 |
| 21        | SALEM                 | SALEM               |                      501 |
| 22        | TALLAKULAM            | TALLAKULAM          |                      290 |
| 23        | THANJAVUR             | THANJAVUR           |                      372 |
| 24        | THENI                 | THENI               |                      209 |
| 25        | TIRUCHIRAPPALLI       | TIRUCHIRAPPALLI     |                      338 |
| 26        | TIRUPATTUR            | TIRUPATTUR          |                      284 |
| 27        | TIRUPUR               | TIRUPUR             |                      339 |
| 28        | TIRUVALLUR            | TIRUVALLUR          |                      567 |
| 29        | TIRUVANNAMALAI        | TIRUVANNAMALAI      |                      441 |
| 30        | TIRUVARUR             | TIRUVARUR           |                      105 |
| 31        | TUTICORIN             | TUTICORIN           |                      286 |
| 32        | UDAYARPALAYAM         | UDAYARPALAYAM       |                      234 |
| 33        | VELUR                 | VELUR               |                      323 |
| 34        | VILLUPURAM            | VILLUPURAM          |                      261 |
| 35        | VIRUDHUNAGAR          | VIRUDHUNAGAR        |                      269 |
|           |                       | Total Access points |                    10981 |

## ANNEXURE  REFERRED  IN  REPLY  TO  PART  (D)  OF  LOK  SABHA  UNSTARRED QUESTION NUMBER 4467 ON 'INDIA POST PAYMENTS BANK (IPPB)' ANSWERED ON 20.08.2025 .

Year wise Growth in Digital and Financial Transactions are mentioned below-

| Financial Year   |   Number of Digital Financial Transactions (In crore) |
|------------------|-------------------------------------------------------|
| 2020-21          |                                                  1.06 |
| 2021-22          |                                                  3.36 |
| 2022-23          |                                                  9.07 |
| 2023-24          |                                                 17.69 |
| 2024-25          |                                                 33.44 |

*****