Lok Sabha Question No. 1863 (UNSTARRED), answered on 2024-12-06
Subject: Effectiveness of eMigrate Portal
Ministry: EXTERNAL AFFAIRS
Asked by: Shri Yaduveer Wadiyar, Dr. Jayanta Kumar Roy, Shri P P Chaudhary, Shri Ramvir Singh Bidhuri, Shri Bibhu Prasad Tarai, Shri Pradeep Kumar Singh, Shri Parshottambhai Rupala

## GOVERNMENT OF INDIA MINISTRY OF EXTERNAL AFFAIRS LOK SABHA UNSTARRED QUESTION NO- 1863 ANSWER ON- 06/12/2024 EFFECTIVENESS OF EMIGRATE PORTAL

## 1863. SHRI P P CHAUDHARY

SHRI BIBHU PRASAD TARAI

SHRI RAMVIR SINGH BIDHURI

SHRI YADUVEER WADIYAR

SHRI PRADEEP KUMAR SINGH

DR. JAYANTA KUMAR ROY

SHRI PARSHOTTAMBHAI RUPALA

Will the Minister of EXTERNAL AFFAIRS be pleased to state :-

(a)   the   details   and   benefits   of   eMigrate   project   in   making   the   emigration process easy, organised and humane through eMigrate portal;

(b) whether the Government has assessed the effectiveness of eMigrate portal in streamlining the emigration process, if so, the details thereof including key improvements achieved;

(c) the total number of emigration clearances granted through eMigrate portal since its inception till date, year-wise, along with country-wise distribution of emigrants;

(d)   whether   any   complaints   have   been   received   regarding   the   portal's functioning or fraudulent activities, if so, details thereof along with the steps taken/proposed to be taken by the Government to address the same; and (e) whether any measures have been taken to enhance the portal's features and security, if so, the details thereof along with future upgradation plans of the same?

## ANSWER THE MINISTER OF STATE IN THE MINISTRY OF EXTERNAL AFFAIRS

## (SHRI KIRTI VARDHAN SINGH)

(a   to   c)  The   process   of   overseas   employment   of   Indian   nationals   holding Emigration Check Required (ECR) passports and emigrating to any of the 18 notified   ECR   countries   is   done   through   e-Migrate   portal.   The  web-based application  makes the process of emigration fully digital,  transparent, safe, legal,   humane,   efficient,   convenient,   and   faster.   It seamlessly   brings   all stakeholders, including Foreign Employers (FEs), registered Recruiting Agents (RAs) and the prospective emigrants on a common platform and enables MEA to   capture   comprehensive   and   online   database.  A   dedicated   helpline   and support system is also available to assist emigrants and other stakeholders to address   any   query/issue.   The   advisories/alerts   on   fake   job   offers   and fraudulent/illegal recruitment agencies are hosted on the portal. Till October 2024, a total of 3094 illegal agents have been notified on the portal.

An updated, revamped and user friendly eMigrate-V2.0 portal was inaugurated on 14 October 2024. The revamped portal has been integrated with DigiLocker to provide for storage and access by users of documents across the world; Common Services Centers (CSC)  to  enable   delivery   of   emigration   related services through its network of over 5 lakh centers across the country; UMANG for providing  access to pan-India e-Gov services; BHASHINI to enable access to information in regional languages; SBIePay for provisioning of an additional digital payment gateway with zero transaction charges; Bureau of Immigration for seamless and hassle free travel of emigrants; Passport Seva Portal for everification of Passports, insurance companies for procurement of mandatory PBBY policy etc., among others. The eMigrate Mobile App has also been developed for the first time which allows the stakeholders to have easy access to major services available on the portal, including tracking of application status, obtaining list of registered as well as unregistered recruiting agents, filing grievances etc.

Till date, approx 4 million Emigration Clearances (ECs) have been issued to the emigrants and there are 2144 active RAs and 2,83,714 FEs registered on the portal. The   year-wise   and   country-wise   details   of   emigration   clearances granted during 2014-2024 may be seen at Annexure A.

(d)   The   portal   is   functioning   efficiently   with   multiple   online   features   and information available to the users. There is no complaint regarding fraudulent

activities.   The   functioning   of   the   portal   is   being   monitored   regularly   by   a dedicated 24x7 technical team.

(e) The revamped eMigrate application has been developed with the latest technology   and   security   features.   There   is   a   24x7   dedicated   Network Operating Team (NOC) for real time monitoring and prevention of threats. The Application Security and Vulnerability Assessment is regularly done by the nodal Government Agency. Regular security audit of the application is also carried out to counter any vulnerability and make it robust and secure.

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## Annexure A

| Country-wise Emigration Clearance (EC) Data 2014-2024   | Country-wise Emigration Clearance (EC) Data 2014-2024   |   Country-wise Emigration Clearance (EC) Data 2014-2024 | Country-wise Emigration Clearance (EC) Data 2014-2024   | Country-wise Emigration Clearance (EC) Data 2014-2024   |   Country-wise Emigration Clearance (EC) Data 2014-2024 |   Country-wise Emigration Clearance (EC) Data 2014-2024 |   Country-wise Emigration Clearance (EC) Data 2014-2024 |   Country-wise Emigration Clearance (EC) Data 2014-2024 |   Country-wise Emigration Clearance (EC) Data 2014-2024 |   Country-wise Emigration Clearance (EC) Data 2014-2024 |   Country-wise Emigration Clearance (EC) Data 2014-2024 | Country-wise Emigration Clearance (EC) Data 2014-2024   |
|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|---------------------------------------------------------|
| Sr. No                                                  | Country                                                 |                                                    2014 | 2015                                                    | 2016                                                    |                                                    2017 |                                                    2018 |                                                    2019 |                                                    2020 |                                                    2021 |                                                    2022 |                                                    2023 | 2024 (till 01- 12- 2024)                                |
| 1                                                       | SAUDI ARABIA                                            |                                                  330002 | 308380                                                  | 165355                                                  |                                                   78611 |                                                   72399 |                                                  161103 |                                                   44316 |                                                   32845 |                                                  178630 |                                                  200713 | 155731                                                  |
| 2                                                       | UNITED ARAB EMIRATES                                    |                                                  224043 | 225718                                                  | 163716                                                  |                                                  149962 |                                                  112059 |                                                   76112 |                                                   17891 |                                                   10844 |                                                   33233 |                                                   71688 | 100090                                                  |
| 3                                                       | KUWAIT                                                  |                                                   80420 | 66579                                                   | 72384                                                   |                                                   56380 |                                                   57613 |                                                   45712 |                                                    8107 |                                                   10158 |                                                   71432 |                                                   48212 | 36088                                                   |
| 4                                                       | QATAR                                                   |                                                   75997 | 59384                                                   | 30619                                                   |                                                   24759 |                                                   34471 |                                                   31811 |                                                    8907 |                                                   49579 |                                                   30871 |                                                   30683 | 22283                                                   |
| 5                                                       | OMAN                                                    |                                                   51319 | 85054                                                   | 63236                                                   |                                                   53332 |                                                   36037 |                                                   28392 |                                                    7206 |                                                   19453 |                                                   31994 |                                                   21336 | 22531                                                   |
| 6                                                       | MALAYSIA                                                |                                                   22927 | 20908                                                   | 10604                                                   |                                                   14002 |                                                   16370 |                                                   10633 |                                                    2435 |                                                      36 |                                                   12836 |                                                   15319 | 5390                                                    |
| 7                                                       | BAHRAIN                                                 |                                                   14207 | 15623                                                   | 11964                                                   |                                                   11516 |                                                    9142 |                                                    9997 |                                                    4175 |                                                    6383 |                                                   10232 |                                                    7376 | 8064                                                    |
| 8                                                       | IRAQ                                                    |                                                    3054 | 1 0                                                     |                                                         |                                                       0 |                                                       0 |                                                     162 |                                                     759 |                                                     935 |                                                    1430 |                                                    1599 | 2558                                                    |

| 9   | JORDAN      |   2133 |   2047 |   2742 |   2341 |   1941 |   3941 |   317 | 2386    |   2487 |   1187 |   2972 |
|-----|-------------|--------|--------|--------|--------|--------|--------|-------|---------|--------|--------|--------|
| 10  | LEBANON     |    313 |    341 |    316 |    110 |    109 |    160 |    21 | 54      |    282 |    200 |    130 |
| 11  | SUDAN       |    255 |      0 |      0 |      0 |      0 |      0 |     0 | 0       |      1 |      0 |      2 |
| 12  | AFGHANISTAN |    127 |     70 |      0 |      0 |      0 |      2 |     0 | 0       |      0 |      0 |      0 |
| 13  | LIBYA       |    122 |      0 |      0 |      0 |      0 |      0 |     0 | 0       |      0 |      0 |      0 |
| 14  | THAILAND    |     53 |     10 |      1 |      0 |      6 |     24 |    10 | 1       |      3 |      4 |     10 |
| 15  | INDONESIA   |     29 |      6 |      1 |     10 |     10 |      0 |     1 | 0       |      3 |      0 |      2 |
| 16  | YEMEN       |      4 |      1 |      0 |      0 |      0 |      0 |     0 | 0       |      0 |      0 |      0 |
| 17  | SOUTH SUDAN |      0 |     29 |      0 |      1 |      0 |      0 |     0 | 1       |      1 |      0 |      0 |
| 18  | SYRIA       |      0 |      1 |      0 |      0 |      0 |      0 |     0 | 0       |      0 |      0 |      0 |
|     | TOTAL       | 805005 | 784152 | 520938 | 391024 | 340157 | 368049 | 94145 | 13267 5 | 373435 | 398317 | 355851 |

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