Lok Sabha Question No. 284 (STARRED), answered on 2025-03-20
Subject: Transparency in Process of Reducing Toll Fees
Ministry: ROAD TRANSPORT AND HIGHWAYS
Asked by: Shri Dharambir Singh, Shri Dineshbhai Makwana

## be pleased to state:

- (a)  the  manner in which the Government would ensure transparency in the process of reducing toll fees;
- (b)  whether  the  verification  reports  be  publicly  accessible  to  prevent discrepancies, if so, the details thereof; and
- (c)  whether  the  Government  would  review  and  rationalise  toll  fees  on highways passing through Bhiwani-Mahendargarh Lok Sabha Constituency considering public demand  and  regional connectivity issues, if so, the details thereof?

## ANSWER

THE MINISTER OF ROAD TRANSPORT AND HIGHWAYS

(SHRI NITIN JAIRAM GADKARI)

- (a) to (c) A Statement is laid on the Table of the House.

## GOVERNMENT OF INDIA

## MINISTRY OF ROAD TRANSPORT AND HIGHWAYS

## LOK SABHA STARRED QUESTION NO. 284 ANSWERED ON 20 TH  MARCH, 2025

## TRANSPARENCY IN PROCESS OF REDUCING TOLL FEES

*284. SHRI DINESHBHAI MAKWANA: SHRI DHARAMBIR SINGH:

## Will the Minister of ROAD TRANSPORT AND HIGHWAYS

सड़क परिवहन औि िाजमार्ग मंत्री

## STATEMENT

STATEMENT  REFERRED  TO  IN  REPLY  TO  PARTS  (a)  TO  (c)  OF  LOK SABHA  STARRED  QUESTION  NO.  284  FOR  ANSWER  ON  20.03.2025 ASKED  BY SHRI  DINESHBHAI  MAKWANA  &  SHRI  DHARAMBIR  SINGH REGARDING TRANSPARENCY IN PROCESS OF REDUCING TOLL FEES.

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(a) The user fee is collected at a fee plaza for the use of any section of National  Highway  as  per  the  user  fee  notification  published  in  the Gazette of India in accordance with the provisions of National Highways Fee Rules and respective Concession Agreement.

During  the  up-gradation  of  Highways,  i.e.  whenever,  a  4-lane  National Highway is upgraded/widened to 6 or more Lanes, the user fee is reduced to 75% as per NH Fee Rules, 2008. The rate of fee for use of a section of National Highway, having two lane with paved shoulders and above but below  four  lane  on  which  substantial  improvement  has  been  made  by widening carriageway by three meter or more, shall be sixty per cent of the rate of fee specified for four or more lane under provisions of NH Fee

Rules. All  toll  transactions  are  monitored  in  real-time,  ensuring  accurate  and timely collection of user fees. National Highway Authority of India (NHAI) publishes detailed toll revenue reports, information of user fee rates, and collected  revenues,  making  the  data  accessible  to  the  public  and stakeholders in public domain. (b) User Fee Rates are determined as per NH-Fee Rules, 2008 and user fee  rates  are  displayed  at  each  fee  plaza  as  well  as  Toll  Information System (TIS) on NHAI's website (https://tis.nhai.gov.in/). Further, changes in User Fee Rates on every Financial Year are circulated in News Papers and in public domain for wide publicity and to prevent discrepancies (if any). (c) Presently, user fee at fee plazas on National Highways are collected for  the  use  of  section  of  National Highway as per the provisions of NH Fee  Rules  irrespective  of  the  location  of  the  NH-stretch  with  the  base Further,

- rates being fixed across the country under the Rules. Government is working to address various issues pertaining to the levy

of user fee and to enhance operational efficiency and promote convenience of the road user at Fee Plaza including the introduction of an Annual Pass system.

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