Lok Sabha Question No. 3620 (UNSTARRED), answered on 2025-03-21
Subject: Telemedicine Services in Uttar Pradesh
Ministry: HEALTH AND FAMILY WELFARE
Asked by: Shri Sanatan Pandey

## GOVERNMENTOFINDIA MINISTRYOF HEALTH AND FAMILY WELFARE DEPARTMENTOFHEALTH AND FAMILY WELFARE

## LOK SABHA UNSTARRED QUESTION NO- 3620 TO BE ANSWERED ON 21.03.2025

## TELEMEDICINE SERVICE IN UTTAR PRADESH

## †3620. SHRI SANATAN PANDEY:

Will the Minister of HEALTH and FAMILY WELFARE be pleased to state:

- (a) whether the Government has taken any new initiative to promote telemedicine services in Uttar Pradesh;
- (b) if so, the details thereof, district-wise and if not, the reasons therefor;
- (c) the manner in which the said initiative is likely to expand health services in rural areas; and
- (d) whether poor people have benefited from health services through telemedicine and if so, the details thereof?

## ANSWER THE MINISTER OF STATE IN THE MINISTRY OF HEALTH AND FAMILY WELFARE (SHRI PRATAPRAO JADHAV)

(a) to (d) Yes, eSanjeevani is a national telemedicine service launched in 2019 operational in all states and UTs including Uttar Pradesh, aimed at achieving Universal Health Coverage (UHC).

District-wise details are attached in Annexure-I.

It is implemented in two variants: I. eSanjeevani AB-AAM: It is a provider-to-provider telemedicine system, launched in November 2019 and is based on hub and spoke model.

II. eSanjeevani OPD: It is a patient-to-provider telemedicine system, launched in April 2020, to enable citizens to get outpatient services in the confines of their homes to provide safe provider-to-patient consultations.

In the state of Uttar Pradesh as on 17.03.2025 total 3,98,32,491 consultations have been conducted in eSanjeevani AAM through 3,564 hubs and 18,246 spokes.

eSanjeevani is designed to be an inclusive and accessible platform, providing free teleconsultation services to all, ensuring that even the economically disadvantaged can benefit from quality healthcare. While the platform does not record the socioeconomic status of patients, its widespread adoption, especially in rural and underserved areas, indicates that many underprivileged individuals have gained access to essential healthcare services without financial barriers.

|   Sl. No. | District Name       |   Spokes Operational* |   HUBs Operational* | AAM consultations   | OPD consultations   |
|-----------|---------------------|-----------------------|---------------------|---------------------|---------------------|
|         1 | Agra                |                   311 |                  84 | 5,54,959            | 6,496               |
|         2 | Aligarh             |                   316 |                  61 | 5,80,389            | 20,526              |
|         3 | Ambedkar Nagar      |                   299 |                  29 | 6,00,351            | 7,557               |
|         4 | Amethi              |                   204 |                  30 | 4,66,088            | 8,260               |
|         5 | Amroha              |                   175 |                  37 | 4,89,752            | 9,188               |
|         6 | Auraiya             |                   126 |                  22 | 2,02,961            | 4,481               |
|         7 | Ayodhya             |                   244 |                  41 | 4,85,634            | 1,88,112            |
|         8 | Azamgarh            |                   524 |                  72 | 10,20,643           | 21,817              |
|         9 | Baghpat             |                   200 |                  26 | 3,39,593            | 69,272              |
|        10 | Bahraich            |                   390 |                  61 | 9,37,151            | 39,242              |
|        11 | Ballia              |                   316 |                  36 | 4,37,177            | 14,925              |
|        12 | Balrampur           |                   235 |                  39 | 5,11,224            | 22,587              |
|        13 | Banda               |                   151 |                  29 | 3,23,906            | 11,577              |
|        14 | Barabanki           |                   368 |                  64 | 8,18,544            | 78,562              |
|        15 | Bareilly            |                   399 |                  76 | 14,17,663           | 4,842               |
|        16 | Basti               |                   291 |                  40 | 5,23,313            | 30,429              |
|        17 | Bhadohi             |                   123 |                  27 | 2,56,718            | 10,982              |
|        18 | Bijnor              |                   344 |                  44 | 8,09,545            | 12,992              |
|        19 | Budaun              |                   289 |                  39 | 4,93,440            | 35,683              |
|        20 | Bulandshahr         |                   348 |                  50 | 6,14,380            | 67,569              |
|        21 | Chandauli           |                   217 |                  40 | 6,35,141            | 32,210              |
|        22 | Chitrakoot          |                   125 |                  32 | 3,49,033            | 29,958              |
|        23 | Deoria              |                   267 |                  49 | 3,14,673            | 8,755               |
|        24 | Etah                |                   196 |                  28 | 4,67,268            | 10,455              |
|        25 | Etawah              |                   155 |                  29 | 3,06,625            | 23,892              |
|        26 | Farrukhabad         |                   180 |                  39 | 3,55,736            | 15,348              |
|        27 | Fatehpur            |                   243 |                  55 | 4,35,838            | 34,775              |
|        28 | Firozabad           |                   201 |                  32 | 4,40,184            | 6,046               |
|        29 | Gautam Buddha Nagar |                    69 |                  40 | 2,28,365            | 23,046              |
|        30 | Ghaziabad           |                   109 |                 140 | 3,26,934            | 25,319              |
|        31 | Ghazipur            |                   294 |                  51 | 5,81,230            | 12,110              |
|        32 | Gonda               |                   355 |                  38 | 6,30,617            | 4,340               |
|        33 | Gorakhpur           |                   498 |                  92 | 8,04,098            | 39,059              |
|        34 | Hamirpur            |                   142 |                  27 | 2,98,959            | 37,729              |
|        35 | Hapur               |                   138 |                  29 | 3,32,640            | 18,567              |
|        36 | Hardoi              |                   376 |                  62 | 9,11,852            | 13,316              |
|        37 | Hathras             |                   169 |                  23 | 3,92,518            | 7,176               |
|        38 | Jalaun              |                   163 |                  26 | 2,99,353            | 47,703              |
|        39 | Jaunpur             |                   339 |                  78 | 8,89,389            | 10,840              |

| 40    | Jhansi            | 272    | 70    | 5,26,389    | 19,031    |
|-------|-------------------|--------|-------|-------------|-----------|
| 41    | Kannauj           | 166    | 36    | 3,67,501    | 4,012     |
| 42    | Kanpur Dehat      | 184    | 31    | 4,63,774    | 5,946     |
| 43    | Kanpur Nagar      | 302    | 137   | 6,27,695    | 5,771     |
| 44    | Kasganj           | 160    | 15    | 2,23,967    | 7,806     |
| 45    | Kaushambi         | 153    | 32    | 3,03,640    | 23,951    |
| 46    | Kheri             | 376    | 63    | 8,87,325    | 8,068     |
| 47    | Kushi Nagar       | 244    | 45    | 5,19,768    | 5,673     |
| 48    | Lalitpur          | 98     | 13    | 2,39,177    | 31,490    |
| 49    | Lucknow           | 204    | 177   | 4,19,096    | 11,642    |
| 50    | Maharajganj       | 211    | 38    | 4,26,928    | 7,796     |
| 51    | Mahoba            | 93     | 19    | 2,04,813    | 7,964     |
| 52    | Mainpuri          | 177    | 20    | 3,02,801    | 13,699    |
| 53    | Mathura           | 137    | 44    | 2,47,147    | 8,484     |
| 54    | Mau               | 176    | 38    | 3,07,190    | 13,810    |
| 55    | Meerut            | 243    | 46    | 5,02,970    | 1,22,618  |
| 56    | Mirzapur          | 222    | 48    | 4,06,034    | 30,461    |
| 57    | Moradabad         | 265    | 39    | 7,81,452    | 5,247     |
| 58    | Muzaffarnagar     | 257    | 36    | 6,31,881    | 15,285    |
| 59    | Pilibhit          | 183    | 15    | 4,44,556    | 18,155    |
| 60    | Pratapgarh        | 257    | 43    | 5,16,799    | 27,183    |
| 61    | Prayagraj         | 582    | 134   | 15,49,922   | 95,899    |
| 62    | Rae Bareli        | 288    | 52    | 5,50,645    | 1,13,269  |
| 63    | Rampur            | 221    | 38    | 10,50,905   | 13,845    |
| 64    | Saharanpur        | 296    | 54    | 6,20,733    | 10,509    |
| 65    | Sambhal           | 224    | 24    | 4,76,240    | 7,644     |
| 66    | Sant Kabeer Nagar | 177    | 24    | 3,24,293    | 9,506     |
| 67    | Shahjahanpur      | 270    | 38    | 4,43,693    | 1,884     |
| 68    | Shamli            | 116    | 19    | 3,38,533    | 11,682    |
| 69    | Shravasti         | 107    | 16    | 2,57,020    | 15,121    |
| 70    | Siddharth Nagar   | 290    | 40    | 5,81,713    | 65,664    |
| 71    | Sitapur           | 473    | 77    | 7,34,741    | 3,203     |
| 72    | Sonbhadra         | 189    | 40    | 3,87,652    | 7,327     |
| 73    | Sultanpur         | 230    | 51    | 6,35,764    | 24,004    |
| 74    | Unnao             | 281    | 40    | 6,69,827    | 7,469     |
| 75    | Varanasi          | 233    | 95    | 9,76,023    | 2,982     |
| Total | Total             | 18,246 | 3,564 | 3,98,32,491 | 18,49,843 |

*Health facilities that have conducted at least one consultation are considered operational.