Lok Sabha Question No. 1880 (UNSTARRED), answered on 2024-08-02
Subject: Audit of One Stop Centres
Ministry: WOMEN AND CHILD DEVELOPMENT
Asked by: Shri Tanuj Punia, Shri Ramasahayam Raghuram Reddy, Shri Benny Behanan, Shri Anto Antony

## GOVERNMENT OF INDIA MINISTRY OF WOMEN AND CHILD DEVELOPMENT

## LOK SABHA UNSTARRED QUESTION NO. 1880

## TO BE ANSWERED ON 02.08.2024

## AUDIT OF ONE STOP CENTRES

1880.  SHRI ANTO ANTONY: SHRI TANUJ PUNIA: SHRI BENNY BEHANAN: SHRI RAMASAHAYAM RAGHURAM REDDY:

Will the Minister of Women and Child Development be pleased to state:

- (a) the  number  of  One  Stop  Centres  (OSCs)  setup  in  the  country  till  date, State/UT-wise and year-wise;
- (b) the  details  of  the  measures  undertaken,  if  any,  to  adequately  train  staff  at these Centres;
- (c) whether Government has any plan to conduct social audit of the OSCs as tool of self-assessment to evaluate the efficiency and quality of service provided;
- (d) if so, the details thereof;
- (e) whether OSC initiative has helped bridge the gap between women reaching out for help seeking assistance and those actually receiving the same, if so, the details thereof; and
- (f) the  steps/plan  to  enhance  outreach  and  awareness  about  these  centres  to ensure that   more women utilize their services?

## ANSWER

## MINISTER OF WOMEN AND CHILD DEVELOPMENT (SHRIMATI ANNPURNA DEVI)

(a) The State/UT-wise number of One Stop Centres (OSCs) setup in the country is placed at Annexure-I and year-wise number of One Stop Centres (OSCs) setup in the country is placed at Annexure-II .

(b)  The  Ministry  of  Women  and  Child  Development  has  organised  three  regional training programmes at Regional Centres of National Institute of Public Cooperation and  Child  Development  (NIPCCD)  at  Guwahati,  Indore,  and  Bangalore  and  two National Workshops at Vigyan Bhawan, New Delhi to standardize capacity building of  staff  of  One  Stop  Centres.  Expert  resource  persons  from  National  Institute  of Mental Health and Neurosciences (NIMHANS), NIPCCD, National Legal Services Authority (NALSA), National Informatics Centre (NIC) and international organisations such as United Nations Population Fund (UNFPA) have been engaged for facilitating technical sessions in their respective fields.

(c) and (d) A third party evaluation of the schemes of the Ministry, including One Stop Centre (OSC) Scheme, was conducted during the Financial Year 2020-21 through NITI Aayog. The study found the relevance, effectiveness and sustainability of the scheme as satisfactory.

(e)  The One Stop Centre (OSC) scheme is being implemented by the Government since 1 st  April, 2015 to provide integrated support and assistance under one roof to women affected by violence and those in distress, both in private and public spaces. The OSCs also provide an integrated range of services including medical aid, legal aid and advice, temporary shelter, police assistance, psycho-social counselling to needy women. Since inception till 31st May 2024, more than 9.19 lakh women have been assisted through these OSCs across the country.

(f) As per Mission Shakti Guidelines, the overall implementation of the Scheme at State/UT level is being done by the Department of Women and Child Development/ Social Welfare Department of the States/ UTs concerned.  Further, under SANKALP - Hub for Empowerment of Women (HEW), public awareness and campaigns related to women centric schemes including the One Stop Centre scheme are undertaken.

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Annexure-I

ANNEXURE  REFERRED  TO  IN  PART  (A)  OF  LOK  SABHA  UNSTARRED QUESTION  NO.1880 FOR  02.08.2024  ASKED  BY  SHRI  ANTO  ANTONY,  SHRI TANUJ  PUNIA,  SHRI  BENNY  BEHANAN,  SHRI  RAMASAHAYAM  RAGHURAM REDDY REGARDING 'AUDIT OF ONE STOP CENTRES'

State/UT-wise number of One Stop Centres set up in the country

| S. No.   | State/ UTs        |   Number of Operational OSCs |
|----------|-------------------|------------------------------|
| 1        | A&N Islands       |                            3 |
| 2        | Andhra Pradesh    |                           19 |
| 3        | Arunachal Pradesh |                           25 |
| 4        | Assam             |                           36 |
| 5        | Bihar             |                           38 |
| 6        | Chandigarh        |                            1 |
| 7        | Chhattisgarh      |                           27 |
| 8        | DNHDD             |                            3 |
| 9        | Delhi             |                           11 |
| 10       | Goa               |                            2 |
| 11       | Gujarat           |                           35 |
| 12       | Haryana           |                           22 |
| 13       | Himachal Pradesh  |                           12 |
| 14       | Jammu & Kashmir   |                           20 |
| 15       | Jharkhand         |                           24 |
| 16       | Karnataka         |                           38 |
| 17       | Kerala            |                           14 |
| 18       | Ladakh            |                            2 |
| 19       | Lakshadweep       |                            1 |
| 20       | Madhya Pradesh    |                           57 |
| 21       | Maharashtra       |                           42 |
| 22       | Manipur           |                           16 |
| 23       | Meghalaya         |                           12 |
| 24       | Mizoram           |                            8 |
| 25       | Nagaland          |                           11 |
| 26       | Odisha            |                           30 |
| 27       | Puducherry        |                            4 |
| 28       | Punjab            |                           23 |
| 29       | Rajasthan         |                           37 |
| 30       | Sikkim            |                            6 |
| 31       | Tamil Nadu        |                           47 |
| 32       | Telangana         |                           36 |
| 33       | Tripura           |                            8 |
| 34       | Uttar Pradesh     |                           79 |
| 35       | Uttarakhand       |                           14 |
| 36       | West Bengal       |                           22 |
|          | Total             |                          785 |

ANNEXURE  REFERRED  TO  IN  PART  (A)  OF  LOK  SABHA  UNSTARRED QUESTION  NO.1880 FOR  02.08.2024  ASKED  BY  SHRI  ANTO  ANTONY,  SHRI TANUJ  PUNIA,  SHRI  BENNY  BEHANAN,  SHRI  RAMASAHAYAM  RAGHURAM REDDY REGARDING 'AUDIT OF ONE STOP CENTRES'

Number of One Stop Centres set up in the country

| Year     |   Number of functional OSCs |
|----------|-----------------------------|
| 2015 -16 |                          33 |
| 2016 -17 |                         103 |
| 2017-18  |                         204 |
| 2018-19  |                         495 |
| 2019-20  |                         683 |
| 2020-21  |                         688 |
| 2021-22  |                         708 |
| 2022-23  |                         733 |
| 2023-24  |                         769 |
| 2024-25  |                         785 |

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