Lok Sabha Question No. 2722 (UNSTARRED), answered on 2025-08-05
Subject: Transparency under Pradhan Mantri Awas Yojana
Ministry: RURAL DEVELOPMENT
Asked by: Shri Rajesh Ranjan

## GOVERNMENT OF INDIA MINISTRY OF RURAL DEVELOPMENT

## DEPARTMENT OF RURAL DEVELOPMENT

## LOK SABHA

## UNSTARRED QUESTION NO. 2722 ANSWERED ON 05/08/2025

## TRANSPARENCY UNDER PRADHAN MANTRI AWAS YOJANA

2722. Shri Rajesh Ranjan:

Will the Minister of RURAL DEVELOPMENT be pleased to state:

- (a) whether  it  is  fact  that  allegations  of  corruption  have  been levelled in the Pradhan MantriAwasYojana (PMAY) due to lack of transparency, if so, the action taken by the Government in this regard;
- (b) whether  cases  of  demanding  bribes  and  commissions  for enrolling beneficiaries have risen sharply;
- (c) if so, whether the Government has formulated or is formulating any  scheme  for  proper  implementation  and  monitoring  of  the schemes in the modern era; and
- (d) the steps taken by the Government to ensure transparency and accountability in this scheme?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF RURAL DEVELOPMENT (DR. CHANDRA SEKHAR PEMMASANI)

(a)  &  (b):  In  order  to  achieve  the  objective  of  "Housing  for  All"  in rural  areas,  the  Ministry  of  Rural  Development  is  implementing Pradhan MantriAwaasYojana- Gramin (PMAY-G) with effect from 1st April 2016  to provide assistance to 4.95 crore eligible rural households with basic amenities by March 2029.

As per Framework for Implementation (FFI) of PMAY-G, there is a  grievance  redressal  mechanism  set  up  at  different  levels  of administration viz., Gram Panchayat, Block, District and the State. An official of the State Government is to be designated at each level to ensure disposal of grievances to the satisfaction of the complainant.  The  official who  is  designated  at  each  level is

responsible  for  disposing  off  the  grievance  /  complaint  within  a period  of  15  days  from  the  date  of  receipt  of  the  grievance  /

complaint.

In addition to complaints of irregularities being received from dignitaries, there is also a procedure of lodging of complaints on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS)  portal  (pgportal.gov.in)  by  the  public.  The  complaints received in the Ministry of Rural Development through CPGRAMS or otherwise  are  forwarded  to  the  respective  State  Governments/ Union Territory (Union Territory) Administrations for redressal of the grievance. Apart from this, there are mechanisms like IGRS and CM helpline at the State Level for grievance redressal.

Furthermore, to prevent misuse  of  funds  under  PMAY-G, assistance is provided to the beneficiaries directly into their bank account/  post  office  account  through  Aadhaar  Based  Payment System/Direct Benefit Transfer (DBT) in construction linked installments. At every fixed stage of construction of the house, the geo-referenced  and  time-stamped  photograph  of  the  house  along with beneficiary is captured.

As of 31.07.2025, 2,486 complaints by the public pertaining to irregularities  and  misappropriation  of  funds  under  PMAY-G  were portal July  2025,  out  of received in the Ministry through the CPGRAMS (pgportal.gov.in)  during  period  1 st   April  2016-31 st which 2,445 complaints have been resolved.

(c): Programme  implementation  and  monitoring  is  carried  out through  an  end-to-end  e-Governance  model  -  using  AwaasSoft  and AwaasApp.  While  AwaasSoft  is  a  workflow  enabled,  web-based electronic service delivery platform through which  all critical functions  of  PMAY-G,  right  from  identification  of  beneficiary  to providing construction linked assistance (through PFMS), are carried out; AwaasApp - a mobile application is used to monitor real time,  evidence-based progress of house construction through date and time stamped and geo-referenced photographs of the house.

Further, the guidelines of PMAY-G mandates that Officials at the Block  level  should  inspect  as  far  as  possible  10%  of  the  houses during construction and District level officials should inspect 2% of the houses during construction.

- i. The dedicated dashboard provides end-to-end insights to cater the  physical  and  financial  progress  of  PMAY-G  scheme.  The dashboard  also  provides  the  actionable  insights  that  include the single screen visualization of entire physical and financial progress  and  state  level  reports  drillable to block  level, analyzing  the  gap/delays  in  release  of  instalments,  speed  of house construction, age-wise, category-wise data analysis to find out anomalies, outliers, discrepancies etc. It also illustrates  the  trend  analysis  for  sanction  and  completion progress using dynamic and customizable data visualization in close coordination with business users.
- ii. The Area Officer app, which was being used by MGNREGA, is also being used under PMAY-G for monitoring visits performed by officials to monitor progress of PMAY-G at ground level and for  easier  documentation  of  the  analysis.  The  App  is  being used  for  inspecting  the  quality  of  the  houses  constructed under PMAY-G.
- iii. In addition to existing mechanism of grievance redressal, the services  of  Ombudsman  appointed  under  MGNREGA,  and  the State  Level  Appellate  Authority  have  also  been  availed  for receiving  grievances,  enquiring,  and  passing  awards  as  per PMAY-G guidelines.
- iv. The guidelines also mandate Social Audit to ensure achievement of public accountability in PMAY-G implementation.  This  is  an  ongoing  process  involving  public vigilance  and  verification  and  is  to  be  conducted  in  every Gram Panchayat at least once in a year involving a mandatory review of all aspects.
- v. The Programme implementation is monitored not only electronically, but also through community participation (Social  Audit),  Members  of  Parliament  (DISHA  Committee), Central and State Government officials, National Level Monitors, etc.
6. (d): The identification of beneficiaries under Pradhan MantriAwaasYojanaGramin (PMAY-G) is based on the housing deprivation  parameters  and  exclusion  criteria  prescribed  under Socio Economic Caste Census (SECC)-2011 and due verification by the respective Gram  Sabhas  and  completion  of  an  Appellate Process.  These  parameters/criteria  were  applied  on  SECC  2011 database & Awass+2018 to identify eligibility of beneficiaries under PMAY-G.

The Union Cabinet has approved the extension of PMAY-G for 5 more  years  (FY  2024-25  to  2028-29)  to  provide  assistance  for  the construction  of  2  crore  additional  rural  houses.  The  Cabinet  has also approved the updating of the Awaas+ 2018 List using modified the maximize transparency  and  ensure  sanctity  in  the  process  right  from  the exclusion criteria. A new  survey is being conducted by states/UTs using the technology-based solutions to identification to completion of the houses as per the details below:

- i. Awaas+ 2024 app- a unique app specially designed under the Pradhan MantriAwaasYojana-Gramin (PMAY-G), having features  of  assisted  survey  through  pre-registered  surveyors, housing  technology  selection,  face  authentication,  Aadhar based e-KYC, data capture of household, conditions of existing house, time stamped,  and  geo  tagged  photo capture of existing house proposed site of construction. The app works in online as well as offline mode. 'Self-Survey' facility is available for eligible household in Awaas+2024 app Survey for next phase of PMAYG (2024-29).
- ii. Usage of AI/ML model to curb fraudulent activity and provide information of possible malpractices.
- iii. Recommendation  System  -  This  module  identifies  various house attributes such as pucca wall, pucca roof, kutcha wall, kutcha  roof,  logo,  window,  door,  and  person  in  the  uploaded photos of a completed house and recommends  a final photograph for approval.
- iv. e-KYC App - The app is integrated with Aadhaar and uses AIenabled face authentication technology to conduct verification of PMAY-G beneficiaries.
- v. Liveliness  Detection:  Eye  Blink/  Motion  detection  feature  in Awaas App for identification of the beneficiaries.
- vi. 100% Aadhaar-Based Payments: Directly transferred to beneficiaries' accounts.

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