Lok Sabha Question No. 1417 (UNSTARRED), answered on 2024-12-04
Subject: Funds allocated for Development of Telecom
Ministry: COMMUNICATION
Asked by: Shri Bhausaheb Rajaram Wakchaure

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF TELECOMMUNICATIONS

## LOK SABHA UNSTARRED QUESTION NO. 1417 TO BE ANSWERED ON 4 TH  DECEMBER, 2024

## FUNDS ALLOCATED FOR DEVELOPMENT OF TELECOM

## †1417.  SHRI BHAUSAHEB RAJARAM WAKCHAURE:

Will the Minister of COMMUNICATION be pleased to state:

- (a) whether  the  Government  has  allocated  funds  to  accelerate,  develop  and  make  the telecommunication system more effective and to provide benefit to the consumers during the last three years;
- (b) if so, the details thereof, year/State-wise; and
- (c) the steps being taken by the Government for the redressal of ever-increasing complaints of telephone/mobile users?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS AND RURAL DEVELOPMENT (DR. PEMMASANI CHANDRA SEKHAR)

- (a) & (b) The  year-wise  and  state-wise  details  of  funds  allocated/  disbursed  from  Digital Bharat Nidhi during last three financial years (2021-22 to 2023-24) to provide telecom services in rural and remote areas of the Country, are given in Annexure-I.
- On 01.10.2022, a Telecom Technology Development Fund (TTDF) has been setup under Digital Bharat Nidhi (DBN)of Department of Telecom (DOT), Government of India to promote the  ecosystem  for  research,  design,  prototyping,  proof  of  concept  testing,  IPR  creation,  field testing, security, certification and manufacturing of products etc. in telecommunication field. The funds allocated for TTDF are given in Annexure-II.
- (c) Centralized Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States and accessible at the website www.paportal.gov.in.

The status of the grievance filed in CPGRAMS can be tracked with the unique registration ID provided at the time of registration of the complainant. CPGRAMS also provides appeal facility to the citizens if they are not satisfied with the resolution by the Grievance Officer. The status of the Appeal can also be tracked by the petitioner with the grievance registration number.

Department of Telecommunications is processing grievances registered by citizens on the CPGRAMS Portal. Public Grievances registered on the portal of Department of Administrative Reforms & Public Grievance (DARPG), Directorate of Public Grievances (DPG), Department of Pension & Pensioner's Welfare (DoPPW), President's Secretariat and Prime Minister's Office also received  on  the  CPGRAMS  portal  for  DoT.  PG  wing,  DOT  forwards  the  grievances  to  the concerned Service Providers & DOT units and monitors for timely redressal.

## Annexure-I

## Year-wise and State-wise details of Funds allocated and disbursed from Digital Bharat Nidhi during last three financial years (2021-22 to 2023-24)

(Rupees in crore)

| Sl. No.   | Name of States/ UT                           | 2021-22   | 2022-23   | 2023-24   |
|-----------|----------------------------------------------|-----------|-----------|-----------|
| 1         | Andaman Nicobar Islands                      | 86.02     | 54.43     | 38.36     |
| 2         | Andhra Pradesh                               | 128.55    | 806.64    | 682.28    |
| 3         | Assam                                        | 32.74     | 52.83     | 247.92    |
| 4         | Bihar                                        | 131.41    | 132.78    | 215.62    |
| 5         | Chandigarh                                   | -         | 0.77      | -         |
| 6         | Chhattisgarh                                 | 486.92    | 786.54    | 296.85    |
| 7         | Gujarat, Dadar and Nagar Haveli              | 200.17    | 440.42    | 390.89    |
| 8         | Haryana                                      | 30.61     | 70.87     | 36.60     |
| 9         | Himachal Pradesh                             | 10.61     | 17.51     | 192.60    |
| 10        | Jammu and Kashmir                            | 15.91     | 115.05    | 153.58    |
| 11        | Jharkhand                                    | 218.78    | 165.22    | 398.62    |
| 12        | Karnataka                                    | 94.53     | 198.62    | 241.96    |
| 13        | Kerala                                       | 39.70     | 41.81     | 62.05     |
| 14        | Lakshadweep                                  | 150.44    | 77.84     | 663.73    |
| 15        | Ladakh                                       | 0.69      | -         | 42.18     |
| 16        | Maharashtra (including Goa)                  | 511.37    | 547.60    | 1,549.49  |
| 17        | Madhya Pradesh                               | 78.46     | 367.16    | 408.50    |
| 18        | NE-I (Meghalaya, Mizoram, Tripura)           | 14.31     | 153.98    | 154.98    |
| 19        | NE-II (Arunachal Pradesh, Manipur, Nagaland) | 27.51     | 166.84    | 435.42    |
| 20        | Odisha                                       | 261.41    | 370.21    | 572.68    |
| 21        | Punjab                                       | 106.27    | 112.29    | 100.85    |
| 22        | Puducherry                                   | -         | -         | -         |
| 23        | Rajasthan                                    | 132.13    | 464.33    | 332.05    |
| 24        | Tamil Nadu                                   | 74.92     | 107.54    | 554.14    |
| 25        | Telangana                                    | 1,143.09  | 63.39     | 464.14    |
| 26        | Uttar Pradesh                                | 258.61    | 429.03    | 305.27    |
| 27        | Uttarakhand                                  | 9.62      | 52.98     | 155.15    |
| 28        | West Bengal (including Sikkim)               | 95.34     | 117.24    | 95.26     |
|           | Grand Total                                  | 4,340.12  | 5,913.92  | 8,791.17  |

## Funds Allocated under TTDF

|   S.No. | Financial Year   |   Funds Allocated (Rupees in Crore) |
|---------|------------------|-------------------------------------|
|       1 | 2022-23          |                                   0 |
|       2 | 2023-24          |                                 100 |
|       3 | 2024-25          |                                 400 |

*****

## Annexure II