Lok Sabha Question No. 125 (STARRED), answered on 2025-07-29
Subject: Settlement of PMFBY Claims
Ministry: AGRICULTURE AND FARMERS WELFARE
Asked by: Shri Hanuman Beniwal

## GOVERNMENT OF INDIA MINISTRY OF AGRICULTURE AND FARMERS WELFARE DEPARTMENT OF AGRICULTURE AND FARMERS WELFARE

## LOK SABHA STARRED QUESTION NO.  125

TO BE ANSWERED ON THE 29 TH  JULY, 2025

## SETTLEMENT OF PMFBY CLAIMS

*125   SHRI HANUMAN BENIWAL

Will the Minister of AGRICULTURE AND FARMERS WELFARE क ृ िष एवं िकसान कʞाण मंũी be pleased to state:

(a) the number of farmers enrolled under Pradhan Mantri Fasal Bima Yojana (PMFBY) during the last five years, State/UT-wise;

(b) the number of farmers whose claims were not settled within the prescribed time-period, State-wise  and  district-wise,  including  for  Nagaur  and  Didwana-Kuchaman  districts  in Rajasthan;

(c) the total amount reported due to delayed claim payments under PMFBY during the last five years, State-wise, along with the average time taken for claim settlement, State-wise;

(d)  whether  the  Government  has  received  any  complaints  regarding  farmers  being excluded  from  coverage  despite  paying  the  premium  or  being  eligible,  and  if  so,  the number  of  such  cases  reported  and  resolved  during  the  said  period,  State-wise;  and

(e) whether any penal action has been taken against insurance companies or agencies for delayed or denied payments, and if so, the details thereof?

## ANSWER

THE MINISTER FOR AGRICULTURE AND FARMERS WELFARE क ृ िष एवं िकसान कʞाण मंũी (SHRI SHIVRAJ SINGH CHAUHAN)

(a) to (  e) : A statement is laid on the Table of the House.

## STATEMENT REFERRED TO PART (a) TO (e) OF LOK SABHA STARRED QUESTION NO. 125 FOR 29 TH  JULY,  2025  REGARDING DELAY IN SETTLEMENT OF PMFBY CLAIMS.

(a) to (c): During  2020-21  to  2024-25  (upto  Kharif  2024),  4,992.79  lakh  farmer applications have been enrolled.  During the same period claims of Rs. 86,306.61 crore has been paid to 1,423.22 lakh farmer applications across the country.  Further, Rs.5,405.2 crore (5.9%) is pending for payment.

The major reasons for pendency of these claims are (a) delay in providing State Government share of subsidy  (b) non-payment/delayed payment or under payment of claims on account of incorrect/delayed submission of insurance proposals by banks (c) discrepancy  in  yield  data  &  consequent  disputes  between  State  Government  and insurance companies etc.  The pending claims on account of these issue are settled after their resolution as per provisions of the scheme.

During Kharif 2023 to Kharif 2024, about 69% claims have been settled within 30 days  from  reporting  of  yield  by  States/crop  loss  notification  by  State  or  intimation  by farmers.

State-wise details of farmer applications enrolled and farmer application benefitted during 2020-21 to 2024-25 (upto Kharif 2024) are at Annexure-I. State-wise details of claims reported, claims paid and claims pending during 2020-21 to 2024-25 (upto Kharif 2024) as on 30.06.2025 are given in Annexure-II .

District-wise  details  of  reported  claims,  paid  claims  and  pending  claims  for Rajasthan  (including  erstwhile  Nagaur  district)  during  2020-21  to  2024-25  (upto  Kharif 2024), as on 30.06.2025 under PMFBY are given in Annexure-III.

(d): Since the scheme is implemented by the State Government, therefore, in order to resolve the grievances/complaints including those related to claims of insured farmers, provision  of Stratified  Grievance Redressal Mechanism viz.  District  Level  Grievance Redressal Committee (DGRC), State Level Grievance Redressal Committee (SGRC) has been made in the Revised Operational Guidelines of the Scheme.    These committees have been given the detailed mandate as outlined in the Operational Guidelines for hearing the complaints/ grievances   and to dispose them as per the stipulated procedure.

To further improve the grievance redressal mechanism, Krishi Rakshak Portal and Helpline (KRPH) has been developed.  A single Pan-India toll free number 14447 has been deployed and linked to the insurance companies database, where farmers can raise their complaints/grievances.  Timelines to resolve these complaints/grievances has also been fixed.

Till date, 92.13 lakh calls have been attended on KRPH out of which 62.36 lakh were complaints/ grievances of farmers, from which, 62 lakh (99.43%) complaints/grievances have been resolved in KRPH.

Similarly,  in  Rajasthan,  till  date,  8,75,684  complaints/grievances  of  farmers  were recorded  on  KRPH,  out  of  which,  8,71,868  (99.6%)  grievances/complaints  have  been resolved in KRPH.  Further, 170 grievances were received on Centralized Public Grievance Redressal and Monitoring System (CPGRAMS) in respect of Rajasthan during April, 2024 till date, out of which 168 have haven resolved as per operational guidelines of the scheme.

(e): In case payment of claims is not made timely by Insurance Company, penalty of 12% is auto-calculated and levied through National Crop Insurance Portal (NCIP) w.e.f. Kharif 2024 season.

## Annexure - I

| PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   | PMFBY & RWBCIS: State Wise Farmer applications enrolled and Farmer applications   |
|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|-----------------------------------------------------------------------------------|
| States                                                                            | Farmers Applications Insured (In No.)                                             | Farmers Applications Insured (In No.)                                             | Farmers Applications Insured (In No.)                                             | Farmers Applications Insured (In No.)                                             | Farmers Applications Insured (In No.)                                             | Farmers applications Benefitted (In No.)                                          | Farmers applications Benefitted (In No.)                                          | Farmers applications Benefitted (In No.)                                          | Farmers applications Benefitted (In No.)                                          | Farmers applications Benefitted (In No.)                                          |
| States                                                                            | 2020-21                                                                           | 2021-22                                                                           | 2022-23                                                                           | 2023-24                                                                           | 2024-25                                                                           | 2020-21                                                                           | 2021-22                                                                           | 2022-23                                                                           | 2023-24                                                                           | 2024-25                                                                           |
| A & N Islands                                                                     | 339                                                                               | 503                                                                               | 171                                                                               | 187                                                                               | 150                                                                               | -                                                                                 | -                                                                                 | 7                                                                                 | 86                                                                                | 39                                                                                |
| Andhra Pradesh                                                                    |                                                                                   | -                                                                                 | 1,23,87,364                                                                       | 1,31,29,912                                                                       | 85,43,555                                                                         |                                                                                   | -                                                                                 | 6,29,229                                                                          | -                                                                                 | -                                                                                 |
| Assam                                                                             | 16,54,293                                                                         | 9,78,243                                                                          | 4,89,981                                                                          | 7,93,506                                                                          | 7,61,951                                                                          | 3,06,903                                                                          | 2,93,265                                                                          | 26,240                                                                            | 99,561                                                                            | 20,817                                                                            |
| Chhattisgarh                                                                      | 51,58,362                                                                         | 58,38,755                                                                         | 77,30,456                                                                         | 81,25,985                                                                         | 67,56,016                                                                         | 18,02,988                                                                         | 27,29,951                                                                         | 15,31,966                                                                         | 15,00,347                                                                         | 2,50,598                                                                          |
| Goa                                                                               | 84                                                                                | 64                                                                                | 403                                                                               | 234                                                                               | 216                                                                               | -                                                                                 | -                                                                                 | 5                                                                                 | 2                                                                                 | 64                                                                                |
| Haryana                                                                           | 16,50,558                                                                         | 14,52,842                                                                         | 14,51,535                                                                         | 1,02,67,729                                                                       | 94,27,621                                                                         | 4,63,902                                                                          | 6,45,202                                                                          | 7,52,993                                                                          | 25,15,329                                                                         | 17,24,053                                                                         |
| Himachal Pradesh                                                                  | 2,40,700                                                                          | 2,33,721                                                                          | 2,67,618                                                                          | 2,78,055                                                                          | 1,09,605                                                                          | 1,65,498                                                                          | 1,16,583                                                                          | 1,39,516                                                                          | 1,07,964                                                                          | 31,257                                                                            |
| Jammu & Kashmir                                                                   |                                                                                   | 90,834                                                                            | 91,582                                                                            | 2,45,757                                                                          | 1,47,346                                                                          |                                                                                   | 34,140                                                                            | 17,903                                                                            | 73,579                                                                            | 72,354                                                                            |
| Jharkhand                                                                         |                                                                                   |                                                                                   |                                                                                   |                                                                                   | 25,48,512                                                                         |                                                                                   |                                                                                   |                                                                                   |                                                                                   | 31,825                                                                            |
| Karnataka                                                                         | 18,06,952                                                                         | 19,34,442                                                                         | 27,18,915                                                                         | 30,77,232                                                                         | 30,48,823                                                                         | 8,01,362                                                                          | 11,80,532                                                                         | 18,40,873                                                                         | 23,60,145                                                                         | 10,25,637                                                                         |
| Kerala                                                                            | 76,317                                                                            | 98,509                                                                            | 1,46,546                                                                          | 1,74,102                                                                          | 92,743                                                                            | 60,353                                                                            | 89,732                                                                            | 1,30,053                                                                          | 28,695                                                                            | -                                                                                 |
| Madhya Pradesh                                                                    | 84,39,890                                                                         | 92,64,214                                                                         | 1,77,32,045                                                                       | 1,77,95,826                                                                       | 97,17,150                                                                         | 50,44,071                                                                         | 42,83,249                                                                         | 36,88,740                                                                         | 39,43,417                                                                         | 32,64,868                                                                         |
| Maharashtra                                                                       | 1,23,97,895                                                                       | 99,02,581                                                                         | 1,07,33,625                                                                       | 2,41,73,494                                                                       | 1,64,14,758                                                                       | 16,89,499                                                                         | 66,64,795                                                                         | 76,44,275                                                                         | 1,32,27,119                                                                       | 73,92,889                                                                         |
| Manipur                                                                           | -                                                                                 | 2,807                                                                             | 4,066                                                                             | 5,073                                                                             | 4,619                                                                             | -                                                                                 | 1,989                                                                             | 3,395                                                                             | 4,170                                                                             | -                                                                                 |
| Meghalaya                                                                         | 130                                                                               | -                                                                                 | 337                                                                               | 38,569                                                                            | 47,749                                                                            | 121                                                                               | -                                                                                 | 68                                                                                | 14,398                                                                            | 18,952                                                                            |
| Odisha                                                                            | 97,52,448                                                                         | 81,72,952                                                                         | 80,20,747                                                                         | 1,41,60,653                                                                       | 1,37,81,469                                                                       | 17,13,945                                                                         | 29,70,441                                                                         | 17,83,312                                                                         | 11,49,287                                                                         | 7,30,087                                                                          |
| Puducherry                                                                        | 11,268                                                                            | 34,293                                                                            | 38,274                                                                            | 42,344                                                                            | 8,781                                                                             | 329                                                                               | 12,168                                                                            | 7,263                                                                             | 5,846                                                                             | 5,857                                                                             |
| Rajasthan                                                                         | 1,07,59,587                                                                       | 3,44,53,784                                                                       | 3,90,71,541                                                                       | 3,90,16,977                                                                       | 2,15,31,458                                                                       | 25,06,058                                                                         | 1,18,89,993                                                                       | 1,16,18,304                                                                       | 83,11,462                                                                         | 27,20,571                                                                         |
| Sikkim                                                                            | 85                                                                                | 2,346                                                                             | 5,025                                                                             | 3,104                                                                             | 489                                                                               | 6                                                                                 | -                                                                                 | -                                                                                 | 23                                                                                | -                                                                                 |
| Tamil Nadu                                                                        | 58,87,626                                                                         | 59,11,015                                                                         | 61,37,961                                                                         | 54,56,594                                                                         | 3,15,826                                                                          | 39,99,367                                                                         | 22,72,586                                                                         | 19,37,875                                                                         | 17,00,553                                                                         | 1,48,721                                                                          |
| Telangana                                                                         | -                                                                                 |                                                                                   |                                                                                   |                                                                                   |                                                                                   | -                                                                                 |                                                                                   |                                                                                   |                                                                                   |                                                                                   |
| Tripura                                                                           | 2,57,220                                                                          | 3,35,504                                                                          | 3,56,201                                                                          | 3,65,378                                                                          | 8,231                                                                             | 37,120                                                                            | 43,836                                                                            | 20,515                                                                            | 10,905                                                                            | 3,554                                                                             |
| Uttar Pradesh                                                                     | 41,90,556                                                                         | 40,68,701                                                                         | 42,83,991                                                                         | 60,68,754                                                                         | 50,72,290                                                                         | 6,36,141                                                                          | 10,36,784                                                                         | 12,51,998                                                                         | 11,84,713                                                                         | 14,41,310                                                                         |
| Uttarakhand                                                                       | 1,70,812                                                                          | 1,82,762                                                                          | 2,82,068                                                                          | 2,27,291                                                                          | 1,28,244                                                                          | 1,04,762                                                                          | 1,16,176                                                                          | 1,99,847                                                                          | 1,71,124                                                                          | 92,045                                                                            |
| West Bengal                                                                       |                                                                                   |                                                                                   |                                                                                   | -                                                                                 |                                                                                   |                                                                                   |                                                                                   |                                                                                   | -                                                                                 |                                                                                   |
| Grand Total                                                                       | 6,24,55,122                                                                       | 8,29,58,872                                                                       | 11,19,50,452                                                                      | 14,34,46,756                                                                      | 9,84,67,602                                                                       | 1,93,32,425                                                                       | 3,43,81,422                                                                       | 3,32,24,377                                                                       | 3,64,08,725                                                                       | 1,89,75,498                                                                       |

Annexure II

## PMFBY & RWBCIS: State Wise Reported, paid and pending claims from 2020-21 to 2024-25 (upto Kh 24) (in Rs. Crore)

| State/UTs        | Consolidated from 2020-21 to 2024-25   | Consolidated from 2020-21 to 2024-25   | Consolidated from 2020-21 to 2024-25   | Reason                                                                            |
|------------------|----------------------------------------|----------------------------------------|----------------------------------------|-----------------------------------------------------------------------------------|
| State/UTs        | Reported Claims                        | Paid Claims                            | Claims Pending                         |                                                                                   |
| A & N Islands    | 0.05                                   | 0.02                                   | 0.03                                   |                                                                                   |
| Andhra Pradesh   | 3,138.80                               | -                                      | 2,592.07                               | State share in subsidy and farmers premium share is pending from State Government |
| Assam            | 557.12                                 | 531.51                                 | 25.61                                  |                                                                                   |
| Chhattisgarh     | 3,558.22                               | 3,554.19                               | 4.04                                   |                                                                                   |
| Goa              | 0.01                                   | 0.01                                   | 0.00                                   |                                                                                   |
| Haryana          | 5,921.08                               | 5,858.83                               | 62.25                                  |                                                                                   |
| Himachal Pradesh | 369.71                                 | 362.51                                 | 7.20                                   |                                                                                   |
| Jammu & Kashmir  | 119.21                                 | 116.92                                 | 2.29                                   |                                                                                   |
| Jharkhand        | 20.64                                  | -                                      | 20.64                                  | Insured Area not finalised by State Government                                    |
| Karnataka        | 9,536.91                               | 9,513.35                               | 23.56                                  |                                                                                   |
| Kerala           | 461.26                                 | 460.58                                 | 0.69                                   |                                                                                   |
| Madhya Pradesh   | 13,688.21                              | 12,380.21                              | 1,308.00                               |                                                                                   |
| Maharashtra      | 24,912.02                              | 24,588.57                              | 323.46                                 |                                                                                   |
| Manipur          | 5.10                                   | 5.08                                   | 0.03                                   |                                                                                   |
| Meghalaya        | 24.30                                  | 23.61                                  | 0.68                                   |                                                                                   |
| Odisha           | 2,556.29                               | 2,541.31                               | 14.98                                  |                                                                                   |
| Puducherry       | 10.96                                  | 8.49                                   | 2.48                                   |                                                                                   |
| Rajasthan        | 17,421.93                              | 16,474.21                              | 947.72                                 |                                                                                   |
| Sikkim           | 0.03                                   | 0.02                                   | 0.01                                   |                                                                                   |
| Tamil Nadu       | 5,225.14                               | 5,207.59                               | 17.56                                  |                                                                                   |
| Telangana        | -                                      | -                                      | -                                      |                                                                                   |
| Tripura          | 9.87                                   | 9.57                                   | 0.29                                   |                                                                                   |
| Uttar Pradesh    | 3,208.86                               | 3,157.58                               | 51.27                                  |                                                                                   |
| Uttarakhand      | 966.13                                 | 965.74                                 | 0.39                                   |                                                                                   |
| Total            | 91711.854                              | 86306.61247                            | 5405.241                               |                                                                                   |

Annexure-III

PMFBY & RWBCIS: District Wise details of Claims reported, claims paid and Pending Claims in Rajasthan from 2020-21 to 2024-25 (upto Kharif 2024) as on 30 th  June  2025 (Figs in Rs. Crores)

| District        | Reported Claims   | Paid Claims   |   Pending Claims |
|-----------------|-------------------|---------------|------------------|
| Ajmer           | 535.82            | 417.76        |           118.06 |
| Alwar           | 46.75             | 39.66         |             7.08 |
| Banswara        | 20.51             | 18.99         |             1.52 |
| Baran           | 278.51            | 278.40        |             0.11 |
| Barmer          | 984.80            | 976.10        |             8.7  |
| Bharatpur       | 57.80             | 44.74         |            13.06 |
| Bhilwara        | 374.90            | 344.17        |            30.73 |
| Bikaner         | 1,143.07          | 1,122.36      |            20.71 |
| Bundi           | 318.61            | 308.60        |            10.02 |
| Chittorgarh     | 393.77            | 386.32        |             7.45 |
| Churu           | 2,415.36          | 2,412.05      |             3.31 |
| Dausa           | 18.64             | 14.92         |             3.72 |
| Dholpur         | 3.95              | 2.99          |             0.96 |
| Dungarpur       | 35.75             | 35.13         |             0.63 |
| Hanumangarh     | 2,527.89          | 2,501.95      |            25.94 |
| Jaipur          | 533.37            | 416.97        |           116.4  |
| Jaisalmer       | 577.77            | 539.87        |            37.9  |
| Jalore          | 1,404.04          | 1,397.08      |             6.96 |
| Jhalawar        | 597.09            | 585.75        |            11.34 |
| Jhunjhunu       | 474.76            | 459.90        |            14.87 |
| Jodhpur         | 1,253.98          | 1,117.46      |           136.53 |
| Karauli         | 7.58              | 6.81          |             0.77 |
| Kota            | 143.69            | 128.70        |            15    |
| Nagaur          | 965.44            | 838.65        |           126.79 |
| Pali            | 309.99            | 267.47        |            42.51 |
| Pratapgarh      | 120.23            | 112.51        |             7.73 |
| Rajsamand       | 7.68              | 7.00          |             0.69 |
| Sawai Madhopur  | 88.25             | 64.37         |            23.88 |
| Sikar           | 400.98            | 377.25        |            23.73 |
| Sirohi          | 52.37             | 46.03         |             6.35 |
| Sri Ganganagar  | 881.92            | 826.59        |            55.33 |
| Tonk            | 356.03            | 287.90        |            68.14 |
| Udaipur         | 90.60             | 89.77         |             0.83 |
| Rajasthan Total | 17,421.93         | 16,474.21     |           947.72 |

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