Lok Sabha Question No. 608 (UNSTARRED), answered on 2023-07-24
Subject: Revenue Generated from Medical Tourism
Ministry: TOURISM
Asked by: Dushyant Singh

## GOVERNMENT OF INDIA MINISTRY OF TOURISM

## LOK SABHA UNSTARRED QUESTION NO.608 ANSWERED ON 24.07.2023

## REVENUE GENERATED FROM MEDICAL TOURISM

## 608.  SHRI DUSHYANT SINGH:

Will the Minister of TOURISM be pleased to state:

- (a) the  number  of  foreign  tourists  visits  and  domestic  travelers  who travelled for the purpose of medical tourism during the last 5 years, State/UT-wise;
- (b)    the amount of revenue generated from medical tourism    during the last 5 years;
- (c) the grievance-redressal mechanism  for  international medical patients; and
- (d) the financial assistance given under the Market Development Assistance  Scheme  to  Wellness  Tourist  Service  Providers  and  the Medical Tourist Service Providers especially for the State of Rajasthan during the last 5 years, year-wise?

## ANSWER

## THE MINISTER OF TOURISM                                   (SHRI G. KISHAN REDDY)

- (a): The  details  of  Foreign  Tourist  Arrivals  (FTAs)  in  India  came  for medical purpose during 2017 to 2021 are given below:

|   Sr. No. |   Year |   Total FTAs in India (Figures in Lakh) |   FTAs in India for medical Purpose (Figures in Lakh) |
|-----------|--------|-----------------------------------------|-------------------------------------------------------|
|         1 |   2017 |                                  100.3  |                                                  4.95 |
|         2 |   2018 |                                  105.6  |                                                  6.44 |
|         3 |   2019 |                                  109.3  |                                                  6.97 |
|         4 |   2020 |                                   27.44 |                                                  1.83 |
|         5 |   2021 |                                   15.27 |                                                  3.23 |

Source: Bureau of Immigration

The purpose-wise Domestic Tourist Visits and State-wise Foreign Tourist Arrivals are not maintained by Ministry of Tourism.

- (b): This data is not maintained.

(c): Ministry of Tourism (MOT) through the Centralized Public Grievance Redress  and  Monitoring  System  (CPGRAMS)  portal  receives  complaints/ grievances/suggestions  related  to  service  delivery  deficiency,  cheating etc. The CPGRAMS portal is available to the citizens 24x7 to lodge their grievances related to inappropriate trade practices by Tourism & hospitality  service  providers.  The  foreign  tourists  also  register  their complaints/grievances  on  the  portal  through  Indian  registered  mobile number.  Apart  from  this,  complaints/grievances  are  also  received  from foreign tourists through email, directly and through overseas field offices of Ministry of Tourism. All such matters are examined in the Ministry and taken  up  with  the  concerned  travel  &  tourism  service  providers  for resolution of the complaints/grievances. Accordingly, reply of the grievances is furnished to the complainants. Market Development  Assistance  (MDA)  Scheme  to  Wellness  Tourist  Service Providers and Medical Tourist Service Providers during last five years are

(d): The details of financial assistance given under the placed at Annexure.

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## ANNEXURE

STATEMENT IN REPLY TO PART (d) OF LOK SABHA UNSTARRED QUESTION NO.608  ANSWERED  ON  24.07.2023  REGARDING  REVENUE  GENERATED FROM MEDICAL TOURISM.

## STATEMENT SHOWING THE EXPENDITURE INCURRED DURING 2018-19

(in Rs.)

| Market Development Assistance (MDA)   | Market Development Assistance (MDA)                                                              | Market Development Assistance (MDA)                                                                             | Market Development Assistance (MDA)   | Market Development Assistance (MDA)   |
|---------------------------------------|--------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------|---------------------------------------|---------------------------------------|
| S. No.                                | Name of the Organizer                                                                            | Name of Event & Duration                                                                                        | Amount Sanctioned/ Approved           | Amount Released                       |
| 1.                                    | M/s. Indian Holiday Pvt. Ltd. 70, L.G.F. World Trade Centre, Brakhamba Lane, New Delhi           | Medical Tourism Fair WTM - 2017 held in London (UK) from 8 th to 11 th November 2017                            | 2,00,000                              | 2,00,000                              |
| 2.                                    | M/s. Grant Medical Foundation (Ruby Hall Clinic), 40, Sasson Road, Pune - 411001                 | Medical Tourism Fair - Oman Health Exhibition and Conference to be held at Oman from 9 th to 11 th October 2017 | 2,00,000                              | 2,00,000                              |
| 3.                                    | M/s. AJ Travels Pvt. Ltd. SCO - 9, Silver City Extn. Zirakpur                                    | Medical Tourism Fair - ITB Berlin - 2018 in Germany from 7 th to 11 th March 2018                               | 1,20,499                              | 1,20,499                              |
| 4.                                    | M/s. Indian Holiday Pvt. Ltd. 70, L.F.F. World Trade Centre, Barakhamba Lane, New Delhi - 110001 | Medical Tourism Fair - ATM Dubai (UAE) from 22 nd to 25 th April 2018                                           | 2,50,000                              | 2,50,000                              |
| 5.                                    | M/s. Somatheeram Research Institute and Ayurveda Hospital Pvt. Ltd. Trivandrum                   | Wellness Tourism Fair - MITT 2018 held at Moscow from 13 th to 15 th March 2018                                 | 2,50,000                              | 2,50,000                              |
|                                       |                                                                                                  |                                                                                                                 | Total                                 | 10,20,499                             |

## STATEMENT  SHOWING  THE  EXPENDITURE  INCURRED  DURING  2020  2021

(in Rs.)

| Market Development Assistance (MDA)   | Market Development Assistance (MDA)                                                               | Market Development Assistance (MDA)                                                                                                                                                                                                                                         | Market Development Assistance (MDA)   | Market Development Assistance (MDA)   |
|---------------------------------------|---------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------------------|---------------------------------------|
| S. No.                                | Name of the Organizer                                                                             | Name of Event & Duration                                                                                                                                                                                                                                                    | Amount Sanctioned/ Approved           | Amount Released                       |
| 1.                                    | M/s Asian Institute of Medical Sciences, Faridabad, Haryana (Blue Sapphire Healthcares Pvt. Ltd.) | Financial Assistance (Market Development Assistance) to M/s Asian Institute of Medical Sciences, Faridabad for participation of Mr. Sailesh Kumar Jha, Group Head, in the India Medical Tourism Destination Exhibition (IMTD) held 28 th - 30 th September 2019 in Ethiopia | 2,50,000                              | 2,50,000                              |
| 2.                                    | M/s. A.J. Hospital & Research Centre, Mangaluru                                                   | Financial assistance (Market Development Assistance) to M/s. LMET A.J. Hospital & Research Centre, Mangaluru for participation of Dr. Prashanth Marla, Medical Director, in the India Medical Tourism Destination Exhibition (IMTD) held 28-30 September 2019 in Ethiopia   | 2,50,000                              | 2,50,000                              |
| 3.                                    | M/s Dr. Balabhai Nanavati Hospital, Mumbai                                                        | Financial Assistance (Market Development Assistance) to M/s Balabhai Nanavati Hospital, Vile Parle, Mumbai for participation of Dr. Suruchi Desai, Sr Consultant, in India Medical Tourism Destinationn Exhibition (IMTD) held 28 - 30 September 2019 in Ethiopia           | 2,50,000                              | 2,50,000                              |
|                                       |                                                                                                   |                                                                                                                                                                                                                                                                             | Total                                 | 7,50,000                              |

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