Lok Sabha Question No. 938 (UNSTARRED), answered on 2024-02-08
Subject: GPS-based Toll Collection
Ministry: ROAD TRANSPORT AND HIGHWAYS
Asked by: Sukanta Majumdar, Vinod Kumar Sonkar, Sanjay Sadashivrao Mandlik, Sudheer Gupta, Prataprao  Jadhav, Bhola Singh, Raja Amareshwara Naik, Shrirang Appa Barne, Sambhajirao Mane Dhairyasheel

## GOVERNMENT OF INDIA MINISTRY OF ROAD TRANSPORT AND HIGHWAYS

## LOK SABHA UNSTARRED QUESTION NO. 938

## ANSWERED ON 8TH FEBRUARY, 2024

## GPS-BASED TOLL COLLECTION

## 938. DR. SUKANTA MAJUMDAR:

SHRI VINOD KUMAR SONKAR:

SHRI SANJAY SADASHIVRAO MANDLIK:

SHRI SUDHEER GUPTA:

SHRI PRATAPRAO JADHAV:

SHRI BHOLA SINGH:

SHRI RAJA AMARESHWARA NAIK:

SHRI SHRIRANG APPA BARNE:

SHRI DHAIRYASHEEL SAMBHAJIRAO MANE:

## Will the Minister of ROAD TRANSPORT AND HIGHWAYS

सड़क परिवहन औि िाजमार्ग मंत्री

be pleased to state:

- (a) whether the National Highways Authority of India (NHAI) has proposed to launch GPS-based toll collection on various routes throughout India that would  replace  the  existing  FASTag-based  tolling  system  and  if  so,  the details thereof;
- (b) whether the NHAI has decided to cancel all FASTags without Know Your Customer (KYC) compliance under 'One Vehicle One Fastag' initiative and if so, the details thereof;
- (c) whether the FASTags with incomplete KYC would be deactivated/blacklisted  by  banks  after  31  January,  2024  and  if  so,  the details thereof;
- (d) whether the Government has received complaints that many vehicle are using single fastag and if so, the details thereof;
- (e) the manner in which implementation of One vehicle One Fastag system would be helpful in increasing the efficiency and streamlining of electronic toll system; and
- (f) whether the Reserve Bank of India has issued any guidelines for updating the fastag with KYC and if so, the details thereof?

## ANSWER

## THE MINISTER OF ROAD TRANSPORT AND HIGHWAYS

(SHRI NITIN JAIRAM GADKARI)

- (a) Yes, Sir. Government has appointed a consultant to provide advisory services on implementation of new technologies like Global Navigation Satellite System (GNSS) based barrier less free flow tolling.

It  has  been  decided to Initially  implement GNSS based Electronic Toll Collection (ETC) System at selected sections of National Highways on pilot basis as an added facility along with FASTag.

- (b)  to  (c)  Yes,  Sir.  National  Highways  Authority  of  India  (NHAI)  is encouraging FASTag users with incomplete KYC to complete their 'Know Your Customer' (KYC) process as per RBI Guidelines.

FASTags  with  incomplete  KYC  are  liable  to  be  blacklisted  by  Banks beyond  29.02.24.  National  Payments  Corporation  of  India  (NPCI)  had earlier issued directions to all issuer banks to complete KYC of all FASTag users before 01.03.23 however, the 100% compliance was not achieved. NHAI's  recent  initiative  aims  to  make  the  FASTag  system  100%  KYC compliant in order to avoid  inconvenience to road users at fee Plazas. Under the 'One Vehicle One FASTag' NHAI aims to deactivate/blacklist multiple FASTags issued on a single Vehicle.

- (d) to (e) Instances have been reported when FASTag issued to a different vehicle are carried in another  vehicle(s) without fixing it on the windscreen of the vehicle. This also results in deduction of User Fee even if that vehicle has not crossed fee Plaza. With One Vehicle One FASTag initiative, such misuse of FASTag will be minimized.

One Vehicle One FASTag initiative aims to increase the efficiency and strengthen the Electronic Toll Collection by:

1. Reducing transaction processing delays

2. Removing large volume of inactive/blacklisted FASTag from the system 3. Prevention of unauthorized handling of FASTags which are not affixed to vehicle windscreen 4.  Enhancing overall reliability of the system by minimizing chances of misuse of other vehicle's FASTag and other fraudulent activities 5. Creating unique identifier of a vehicle for Tolling purpose. (f) The guidelines as issued by RBI through Master Direction - Know Your Customer  (KYC)  Direction,  2016  (Updated  as  on  January  04,  2024) RBI/DBR/2015-16/18 Master Direction DBR.AML.BC.No.81/14.01.001/201516  is  applicable  to  all  Prepaid  Payment  Instruments  (PPI)  including FASTag customers. The Guidelines requires KYC of all PPI like FASTag to be fully KYC compliant. The Guidelines also require periodic updation of KYC which ranges from at least once in every two years for high-risk customers, once in every eight years for medium risk customers and once in every ten years for low-risk customers from the date of opening of the account / last KYC updation. NHAI, through the recent initiative aims to make the FASTag system 100% KYC compliant in order to avoid inconvenience to road users at fee Plazas.

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