Lok Sabha Question No. 2270 (UNSTARRED), answered on 2025-03-12
Subject: Use of FASTag System for Parking facilities at Railway Stations
Ministry: RAILWAYS
Asked by: Shri Rajkumar Chahar

## GOVERNMENT OF INDIA MINISTRY OF RAILWAYS

## LOK SABHA UNSTARRED QUESTION NO.2270 TO BE ANSWERED ON 12.03.2025

## USE OF FASTAG SYSTEM FOR PARKING FACILITIES AT RAILWAY STATIONS

## 2270. SHRI RAJKUMAR CHAHAR:

Will the Minister of RAILWAYS be pleased to state:

- (a) whether the Government has considered implementation of the FASTag system for parking facilities at railway stations to enhance transparency and efficiency in fee collection;
- (b) whether there are any measures in place to gather real-time data on the number of vehicles using parking facilities at railway stations for better planning and policy formulation;
- (c) the  steps  taken  to  address  disputes  between  contractors  and  users  at railway station parkings and the manner in which automated systems like FASTag is likely to help mitigate such disputes;
- (d) whether  the  Government  has  plans  to  assess  the  pressure  on  existing parking  spaces  and  consider  expansions  based  on  vehicle  inflow  data; and
- (e) whether the Government has formulated or planned to formulate policies based  on  parking  duration  data  to  optimize  parking  utilization  and address congestion issues effectively?

## ANSWER

## MINISTER OF RAILWAYS, INFORMATION & BROADCASTING AND ELECTRONICS & INFORMATION TECHNOLOGY

(SHRI ASHWINI VAISHNAW)

(a) to (e): Parking charges are collected as per rates prescribed by the Railway Administration. In order to enhance  transparency  and efficiency in fee collection, zonal railways have been advised to undertake measures like digital payment facility  (cashless) through various digital methods, automated entry and exit, automated fee receipt, etc wherever feasible. At present, there is no FASTag system for parking facility at stations.

Periodical surveys are conducted to access the number of vehicles using parking  facilities  at  railway  station  for  better  planning  of  area  and  policy formulation.  Assessment  of  parking  users  are  also  obtained  from  the  parking coupons issued. To  mitigate  the  complaints  of  parking  users,  rate  list  is  displayed  at prominent  places  in  parking  sites  and  digital  payment  is  also  promoted.  The complaints lodged by users through station authorities, RailMadad, 139 etc. is inquired into and resolved by railway officials. The performance of the parking contractors is regularly monitored and suitable penal action, as incorporated in the parking contract agreement, is taken against the contractors whenever any irregularities like overcharging etc. are noticed. Surveys are done at stations to assess the pressure on existing parking space before allotment of parking contracts. Expansion of existing parking lots and creation of new parking sites is done based on such surveys considering the  utilization  of  existing  parking  sites,  inflow  of  vehicles  in  station  area, availability of parking space at station etc. Duration-wise entry fee is levied in order  to  manage  movement  of  traffic  and  to  restrict  unauthorised  parking  of vehicles causing congestion in parking lanes. *************