Lok Sabha Question No. 3004 (UNSTARRED), answered on 2025-12-18
Subject: Role of Integrated Command and Control Centres in SCM
Ministry: HOUSING AND URBAN AFFAIRS
Asked by: Shri Kamakhya Prasad Tasa

## MINISTRY OF HOUSING AND URBAN AFFAIRS

## GOVERNMENT OF INDIA LOK SABHA

## UNSTARRED QUESTION NO. 3004

## TO BE ANSWERED ON DECEMBER 18, 2025

## ROLE OF INTEGRATED COMMAND AND CONTROL CENTRES IN SCM

NO. 3004.     SHRI KAMAKHYA PRASAD TASA:

Will the Minister of Housing and Urban Affairs be pleased to state:

- (a) whether it is a fact that Integrated Command and Control Centres (ICCCs) play  an  important  role  in  the  Smart  Cities  Mission  and  have  become operational in all the Smart Cities and if so, the details thereof;
- the  current  status  of  operationalization  of  ICCCs  across  all  the  Smart
- (b) Cities;
- (c) the manner in which these ICCCs are effectively being utilized for realtime monitoring and proactive management of urban challenges; and
- (d) the  specific  data-driven  insights  from  ICCCs  being  used  for  informed urban  planning  and  policy  decisions  aimed  at  improving  overall  urban resilience and citizens' quality of life?

## MINISTRY OF HOUSING AND URBAN AFFAIRS

## ANSWER THE MINISTER OF STATE IN THE (SHRI TOKHAN SAHU)

- (a) Yes, the Integrated Command and Control Centres (ICCCs) have played a crucial  role  in  the  implementation  of  the  Smart  Cities  Mission.  These ICCCs have been operationalised across all Smart Cities. These centres play a vital role in urban management by enabling real-time monitoring, data-driven decision-making,  and  integrated  service  delivery  across various  sectors  such  as  mobility,  water  supply,  sanitation,  solid  waste management, public safety, etc.
- (b) Under the Smart Cities Mission, Integrated Command and Control Centres (ICCCs)  have  been  operationalised  across  all  100  Smart  Cities.  These centres  play  a  vital  role  in  urban  management  by  enabling  real-time monitoring, data-driven decision-making, and integrated service delivery across key sectors such as mobility, water supply, sanitation, solid waste management and public safety.

…2/-

- (c) ICCCs are functioning as the nerve centers for city operations, enabling real-time monitoring, data-driven decision-making and proactive management  of  urban  services.  These  centres  integrate  data  from various urban domains such as traffic management, solid waste management, water supply, street lighting, public safety and emergency response systems. Key areas where ICCCs are being effectively utilised includes  Traffic  and  Mobility  Management,  Solid  Waste  Management, Emergency and Disaster  Response,  Citizen  Grievance  Redressal,  Public Safety and Surveillance, etc.
- (d) The  data-driven  insights  generated  by  ICCCs  are  being  increasingly leveraged to inform urban planning and policy decisions, thereby enhancing urban resilience and improving the quality of life for citizens. Specific  examples  include  the  use  of  Intelligent  Traffic  Management System  (ITMS),  Automatic  Number  Plate  Recognition  (ANPR)  for  traffic management and enforcement, GPS-based route optimisation for efficient solid  waste  collection,  facial  recognition  systems  for  enhanced  public safety  and  crowd  monitoring  technologies  to  manage  large  gatherings and ensure citizen security. These tools enable evidence-based governance, improve operational efficiency and support proactive decision making at the city level.

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