Lok Sabha Question No. 2786 (UNSTARRED), answered on 2025-12-17
Subject: Digitization of Records
Ministry: ELECTRONICS AND INFORMATION TECHNOLOGY
Asked by: Shri Patel Umeshbhai Babubhai

## GOVERNMENT OF INDIA MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY

## LOK SABHA UNSTARRED QUESTION NO. 2786

TO BE ANSWERED ON: 17.12.2025

## DIGITIZATION OF RECORDS

## †2786.  SHRI PATEL UMESHBHAI BABUBHAI:

Will the Minister of ELECTRONICS AND INFORMATION TECHNOLOGY be pleased to state:

- (a) number of departments of the UT of Dadra and Nagar Haveli and Daman and Diu administration that have ensured digitization of records under the Digital India Platform (DIP) during the last five years;
- (b) whether all Government services of the UT administration are currently digitally accessible to the public;
- (c) if so, the list of such services along with the links where they are available;
- (d)  if  not,  the  reasons  therefor  along  with  the  measures  taken  by  the  Government  to  ensure  their availability;
- (e) whether the UT administration has developed any software for the services of Daman Municipal Council and the Zila Panchayat;
- (f) if so, the dates on which such software was developed along with the date-wise details thereof; and (g) whether the software has been operational for the last one year and if so, the number of persons availed online services in the last one year and if not, the reasons therefor?

## ANSWER

## MINISTER OF STATE FOR ELECTRONICS AND INFORMATION TECHNOLOGY (SHRI JITIN PRASADA)

(a) to (g):   The Administration of Dadra and Nagar Haveli and Daman & Diu (UT) has informed that a total of 15 departments under the Union Territory have been digitised by the Municipal Council, DNH & DD.

The services provided by these departments include issuance of certificates (birth, death, caste, income, domicile), licenses, permits, registrations, utility payments, grievance-redressal mechanisms, and the publication of the e-Gazette, etc.

The detailed list of services is provided in Annexure.

The portals of the UT Administration being utilized for departmental services are as under:

1. Daman: https://ddd.gov.in
2. Dadra & Nagar Haveli: https://dnh.gov.in
3. Diu: https://diu.gov.in
4. Single Window Portal for Industrial clearances: https://swp.dddgov.in,    for revenue certificate https://sugam.dddgov.in & https://www.nsws.gov.in/portal/ddd
5. Police: https://police.ddd.gov.in
6. Fire & Emergency Services: https://fes.dddsiov.in

In January 2022, the UT administration developed a web-based software platform (https://dmcdaman.in) for the services of the Daman Municipal Council, and it has been operational since then. Over the past year, a total of 170 individuals have availed online services.

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| Department-wise Service Details   | Department-wise Service Details   | Department-wise Service Details                                               |
|-----------------------------------|-----------------------------------|-------------------------------------------------------------------------------|
| Sr. No.                           | Department Name                   | Name of Service                                                               |
| 1                                 | Labour &Employment                | Registration / Renewal of Principal Employer's Establishment (CLRA Act, 1970) |
| 2                                 | Labour &Employment                | Registration / Renewal under BOCW Act, 1996                                   |
| 3                                 | Labour &Employment                | Registration under Shops & Establishment Act                                  |
| 4                                 | Labour &Employment                | Registration Certificate (ISMW RE&CS Act, 1979)                               |
| 5                                 | Labour &Employment                | Single Annual Return Form                                                     |
| 6                                 | Labour &Employment                | Renewal under Shops &Establishment Act                                        |
| 7                                 | Labour &Employment                | License for Contractors (CLRA Act, 1970)                                      |
| 8                                 | Labour &Employment                | Renewal Certificate (ISMW RE&CS Act, 1979)                                    |
| 9                                 | Labour &Employment                | Renewal License for Contractors (CLRA Act, 1970)                              |
| 10                                | Labour &Employment                | Intimation of Commencement of Business                                        |
| 11                                | District Industries Center        | Incentives under Investment Promotion Scheme - 2015 for MSME                  |
| 12                                | District Industries Center        | Incentives under Investment Promotion Scheme - 2015 for Textile Sector        |
| 13                                | District Industries Center        | NOC of Lease                                                                  |
| 14                                | District Industries Center        | Sale/Transfer of Lease                                                        |
| 15                                | District Industries Center        | Subletting                                                                    |
| 16                                | District Industries Center        | Sublessee                                                                     |
| 17                                | District Industries Center        | Seller of Lease                                                               |
| 18                                | District Industries Center        | Allotment of land in Industrial Area                                          |
| 19                                | District Industries Center        | Investment Promotion Scheme: 2022 to 2027                                     |
| 20                                | District Industries Center        | License of Lubricating Oil or Grease                                          |

## Annexure

|   21 |                            |            | Registration of License under The Factories Act, 1948                                                 |
|------|----------------------------|------------|-------------------------------------------------------------------------------------------------------|
|   22 | Factories                  | &Boilers   | Approval of Plan and Permission to Construct/Extend/Use Factory Building under The Factories Act,1948 |
|   23 |                            |            | Registration of Boilers under The Boilers Act, 1923                                                   |
|   24 |                            |            | Registration / Renewal of Boiler Manufacturers under The Boilers Act, 1923                            |
|   25 |                            |            | Renewal of License under The Factories Act, 1948                                                      |
|   26 |                            |            | Renewal of Boilers under The Boilers Act, 1923                                                        |
|   27 | Municipal Councils         |            | Mobile Tower Approval                                                                                 |
|   28 |                            |            | Trade Licenses                                                                                        |
|   29 |                            |            | Application for State Cinema Regulations                                                              |
|   30 | Collectorates              |            | Permission for Movie Shooting (via Collector &Integrated Agencies)                                    |
|   31 |                            |            | Change in Land Use (N.A.)                                                                             |
|   32 |                            |            | Society Registration                                                                                  |
|   33 | Electricity Department     |            | Issue of New Electricity Connection - Temporary Connection                                            |
|   34 |                            |            | Issue of New Electricity Connection - LT Connection                                                   |
|   35 |                            |            | Issue of New Electricity Connection - HT Connection                                                   |
|   36 |                            |            | Approval for DG Set Installation (Registration and Renewal)                                           |
|   37 | PWD-Daman &Diu             |            | New Water Connection or Certificate of Non-Availability of Water                                      |
|   38 |                            |            | Hotel & Home Stay / Bed & Breakfast Registration Form                                                 |
|   39 | Tourism                    | Department | Travel Agency Registration Form                                                                       |
|   40 |                            |            | Hotel & Home Stay / Bed & Breakfast Registration Renewal Form                                         |
|   41 |                            |            | Travel Agency Form - Renewal                                                                          |
|   42 |                            |            | Tourism Event- Performance                                                                            |
|   43 | Civil Registrar Cum (CRSR) |            | Partnership Firms Registration                                                                        |
|   44 |                            |            | Nil Certificate for Encumbrance                                                                       |
|   45 |                            |            | Property Registration                                                                                 |

| 46   | Planning &Development Authority                                                 | Construction Permission (Incl. Storage of Construction Material)               |
|------|---------------------------------------------------------------------------------|--------------------------------------------------------------------------------|
| 47   | Planning &Development Authority                                                 | Application for Inspection at Plinth Level                                     |
| 48   | Planning &Development Authority                                                 | Occupancy Certificate / Part Occupancy Certificate                             |
| 49   | Planning &Development Authority                                                 | Site Elevation                                                                 |
| 50   | Planning &Development Authority                                                 | Zone Information                                                               |
| 51   | Forest Department                                                               | Tree Cutting Permission                                                        |
| 52   | Drugs Control Department                                                        | Retail Drug License (Pharmacy) (Registration and Renewal)                      |
| 53   | Drugs Control Department                                                        | Wholesale Drug License (Registration and Renewal)                              |
| 54   | Drugs Control Department                                                        | Drug Manufacturing License (Registration and Renewal)                          |
| 55   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Registration under 'Weights &Measures'                                         |
| 56   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Registration under 'License for Repairer'                                      |
| 57   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Registration under 'License for Dealer'                                        |
| 58   | Metrology                                                                       | Registration under 'License for Manufacturer'                                  |
| 59   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Renewal under 'License for Repairer'                                           |
| 60   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Renewal under 'License for Dealer'                                             |
| 61   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Renewal under 'License for Manufacturer'                                       |
| 62   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Application for Verification / Re-verification / Stamping of Weights &Measures |
| 63   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Reporting / Informing / Intimation to Legal Metrology Office                   |
| 64   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Online Registers / Periodical Return Form                                      |
| 65   | Metrology (Weights & Measures)- Registration/Licenses under the Legal Act, 2009 | Domicile Certificate                                                           |
| 66   | Revenue Department                                                              | Income Certificate                                                             |
| 67   | Revenue Department                                                              | Heir Ship Certificate                                                          |
| 69   | Revenue Department                                                              | OBC Certificate                                                                |
| 70   | Revenue Department                                                              | NCL (OBC Renewal) Certificate                                                  |
| 71   | Revenue Department                                                              | EWS Certificate                                                                |
| 72   | Revenue Department                                                              | Form No. 1 &XIV (RoR)                                                          |
| 73   | Revenue Department                                                              | Form No. 3 / Abolition Record                                                  |
| 74   | Revenue Department                                                              | Form No. 5                                                                     |
| 75   | Revenue Department                                                              | Form No. 9                                                                     |
| 76   | Revenue Department                                                              | Certified Copy                                                                 |
| 77   | Revenue Department                                                              | Site Plan (Urban                                                               |
| 78   | Revenue Department                                                              | Area) Site Plan (Rural Area)                                                   |
|      | Revenue Department                                                              |                                                                                |

|   79 |                      | Property Cards        |
|------|----------------------|-----------------------|
|   80 |                      | Document Registration |
|   81 | Transport Department | Transport Services    |

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