Lok Sabha Question No. 801 (UNSTARRED), answered on 2025-02-07
Subject: RPOs and PSK in Uttar Pradesh
Ministry: EXTERNAL AFFAIRS
Asked by: Shri R K Chaudhary

## GOVERNMENT OF INDIA

## MINISTRY OF EXTERNAL AFFAIRS LOK SABHA

UNSTARRED QUESTION NO- 801

ANSWERED ON- 07/02/2025

RPOS AND PSK IN UTTAR PRADESH

801. SHRI R. K. CHAUDHARY

Will the Minister of EXTERNAL AFFAIRS be pleased to state:-

- (a) the details of the locations of Regional Passport Offices (RPOs) and the number of Passport Seva Kendras currently operational in the State of Uttar Pradesh;
- (b) whether   any   specific   initiatives   or   programmes   have   been launched by the Ministry in this regard in the said State;

(c) if so, the details thereof;

- (d) the manner in which the Ministry promotes Indian culture and heritage in the said State;
- (e) whether there are any emergency services or helplines available for citizens of the said State traveling abroad; and

(f) if so, the details thereof?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF EXTERNAL AFFAIRS (SHRI KIRTI VARDHAN SINGH)

(a) There are 03 Regional Passport Offices (RPOs) under which 06 Passport   Seva   Kendras   (PSKs)   and   51   Post   Office   Passport   Seva Kendras (POPSKs) are operational in the State of Uttar Pradesh. The details of RPOs and their locations; and the list of PSKs/POPSKs is attached at Annexure-I.

(b   &   c)   Ministry   of   External   Affairs   (MEA)   in   association   with Department of Posts  (DoP)   had   decided   in   January   2017   to   open Passport Seva Kendras at the Head Post Offices (HPO)/ Post Offices (PO) in the country called Post Office Passport Seva Kendra (POPSK) in each Lok Sabha Constituency (LSC) in India, including the State of Uttar Pradesh, where there is no PSK or a POPSK. (As on date, 06 PSKs and 51 POPSKs have been set up in the State of Uttar Pradesh and are operational to cater to the needs of passport applicants.)

(d) As per mandate, Indian Council for Cultural Relations (ICCR), an autonomous body under the Ministry of External Affairs, Government of India, promotes Indian culture and heritage abroad. ICCR also gives its empanelled artistes a platform to showcase their talents through the

'Horizon Series' cultural programmes in Lucknow and Varanasi in the State of Uttar Pradesh.

(e & f) The welfare and protection of Indians abroad is among the highest priorities of the Government. Government has made concerted efforts towards putting in place a robust institutional framework that ensures the welfare and safety of our nationals abroad.

Indian Missions/ Posts abroad respond to any issues raised by Indians on priority basis. Grievances are responded through various channels like   calls,   walk-ins,   e-mails,   social   media,   24X7   Helplines,   MADAD portal, etc. Any complaint received from the Indian nationals abroad are taken up with the concerned authorities and the host government as the case may be, for requisite action. Our Missions and Posts abroad remain vigilant and closely monitor the well being of Indian nationals. In case there is any untoward incident, it is immediately taken up with the concerned authorities of the host country to ensure that the incident is properly investigated and the perpetrators are punished.

During emergency or crisis situations, our Missions/ Posts abroad proactively   help   distressed/   stranded   Indian   nationals   by   providing consular assistance, food, shelter, medicine and return passage to India.

*****

## Annexure-I Details of RPOs and their locations and the list of PSKs and POPSKs in Uttar Pradesh

|   S.N o | RPO Name and Locatin                                                                                                                     | PSK          | POPSK              |
|---------|------------------------------------------------------------------------------------------------------------------------------------------|--------------|--------------------|
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 | 1. Bareilly  | 1. Amroha          |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 2. Badaun          |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 3. Bijnaur         |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 4. Moradabad       |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 5. Pilibhit        |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 6. Rampur          |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 7. Nagina          |
|       1 | RPO Bareilly Address: Vikas Jyoti Commercial Complex, II and III floor,BDA Building, Priyadarshini Nagar, Bareilly, Uttar Pradesh-243122 |              | 8. Shahjahanpur    |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       | 2. Ghaziabad | 9. Achnera         |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 10. Agra           |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 11. Aligarh        |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 12. Baghpat        |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 13. Bulandshahr    |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 14. Hathras        |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 15. Meerut         |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 16. Muzaffarnagar  |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 17. Noida          |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 18. Saharanpur     |
|       2 | RPO Ghaziabad Address: CGO Complex-1, Hapur Road, Hapur Chungi, Kamla Nehru Nagar, Ghaziabad, Uttar Pradesh-201002                       |              | 19. Vrindavan      |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            | 3. Gorakhpur | 20. Allahabad      |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            | 4. Kanpur    | 21. Ambedkar Nagar |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            | 5. Lucknow   | 22. Amethi         |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            | 6. Varanasi  | 23. Ayodhya        |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            |              | 24. Azamgarh       |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            |              | 25. Bahraich       |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            |              | 26. Ballia         |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            |              | 27. Balrampur      |
|       3 | RPO Lucknow Address: Passport Bhawan, Vipin Khand, Gomti Nagar, Lucknow, Uttar Pradesh-226010                                            |              | 28. Banda          |

| 29. Bhadohi         |
|---------------------|
| 30. Chunar          |
| 31. Deoria          |
| 32. Farrukhabad     |
| 33. Fatehpur        |
| 34. Ghazipur        |
| 35. Gonda           |
| 36. Mau             |
| 37. Hamirpur        |
| 38. Hardoi          |
| 39. Jaunpur         |
| 40. Jhansi          |
| 41. Lakhimpur Kheri |
| 42. Maharajganj     |
| 43. Misrikh         |
| 44. Pratapgarh      |
| 45. Raebareli       |
| 46. Siddharth Nagar |
| 47. Sitapur         |
| 48. Sultanpur       |
| 49. Unnao           |
| 50. Etawah          |
| 51. Jalaun          |

*****