Lok Sabha Question No. 2623 (UNSTARRED), answered on 2025-08-05
Subject: Aadhaar Seeding for PM-KISAN Scheme
Ministry: AGRICULTURE AND FARMERS WELFARE
Asked by: Ms. Praniti Sushilkumar Shinde

## GOVERNMENT OF INDIA MINISTRY OF AGRICULTURE AND FARMERS WELFARE DEPARTMENT OF AGRICULTURE AND FARMERS WELFARE

## LOK SABHA UNSTARRED QUESTION NO. 2623

TO BE ANSWERED ON 05 TH  AUGUST, 2025

## AADHAAR SEEDING FOR PM-KISAN SCHEME

2623. MS. PRANITI SUSHILKUMAR SHINDE:

Will the Minister of AGRICULTURE AND FARMERS WELFARE कृ ͪष एवं ͩकसान कãयाण मंğी be pleased to state:

- (a) whether the Government is aware that a large number of eligible farmers are unable to receive benefits under the PM-KISAN scheme due to technical errors such as incorrect Aadhaar seeding, inactive or frozen bank accounts and non-maintenance charges imposed by banks;
- (b) the details and number of beneficiaries whose payments have failed or been delayed in the last three years due to such banking and Aadhaar-related issues;
- (c) the  measures  being  taken  to  streamline  the  Aadhaar  authentication  and  bank account verification process to ensure timely and accurate transfer of benefits to farmers; and
- (d) the steps being taken to create a grievance redressal mechanism at the district and block levels to assist farmers facing payment failures?

## ANSWER

THE MINISTER OF STATE FOR AGRICULTURE AND FARMERS WELFARE कृ ͪष एवं ͩकसान कãयाण राÏय मंğी (SHRI RAMNATH THAKUR)

(a) to (c): The  PM-KISAN  scheme  is  a  central  sector  scheme  launched  in  February 2019  by  the  Hon'ble  Prime  Minister  to  supplement  the  financial  needs  of  farmers  with cultivable  land-holding.  Under  the  scheme,  a  financial  benefit  of  Rs  6,000/-  per  year  is transferred in three equal instalments, into the Aadhaar seeded bank accounts of farmers through  Direct  Benefit  Transfer  (DBT)  mode.  Under  the  PM-KISAN  Scheme,  cultivable landholding is primary eligibility criteria to receive benefit of the Scheme subject to some certain exclusions relating to higher income status.

A farmer-centric digital infrastructure has ensured the benefits of the scheme reach all  the  farmers  across  the  country  without  involvement  of  any  intermediaries.  Maintaining absolute  transparency  in  registering  and  verifying  beneficiaries,  the  Government  of  India has disbursed over Rs 3.90 lakh Cr. through 20 installments since inception of the Scheme.

Benefits  of  the  scheme  are  transferred  to  the  beneficiaries  through  Direct  Benefit Transfer (DBT) mode, based on the verified data received from the States/UTs on the PM-

KISAN portal. To ease the registration process for farmers and bring in transparency and efficiency  in  implementation  of  the  Scheme,  several  technological  interventions  were introduced,  including  integration  with  PFMS,  UIDAI,  and  the  Income  Tax  Department. Further,  land  seeding  was  made  mandatory  along  with  Aadhaar  based  payment  and  eKYC. All of this ensures that the benefit of the Scheme reach farmers seamlessly. In case of any discrepancy in data, the record is sent back to State/UT for correction and on receipt of the corrected data, the benefits are released immediately with the upcoming release.

To  ensure  that  the  benefits  of  the  scheme  reach  the  beneficiaries  successfully, Aadhaar-based  payment  has  been  made  mandatory  for  release  of  benefits  under  PMKISAN from  the  13th  instalment  (December  2022  -  March  2023).  This  ensures  that  the benefits  of  the  scheme  are  transferred  to  the  Aadhaar-linked  account  of  the  beneficiary. This  eliminates  the  problem  of  account-based  payment,  which  was  prone  to  data  entry errors and changes in account details due to bank mergers. As a result, the 19th instalment witnessed a transaction success rate of 99.92%.

If  any failed transaction still occurs, it is  reprocessed from time to time. The major reasons for transaction failure are de-seeding of Aadhaar number from NPCI mapper by the bank,  non-mapping  of  Aadhaar to  account  number,  and  account  closure.  In  such  cases, farmers  and  the  concerned  State/UT  are  notified  for  error  correction  and  pending  action from their end. As soon as the error is corrected, the benefits are released immediately with the upcoming release.

(d): To ensure the prompt resolution of issues faced by the farmers under the PM-KISAN scheme, following grievance redressal mechanisms are in place:

-  CPGRAMS portal
-  PM KISAN portal
-  Physical receipts and emails

To further enhance grievance redressal, the AI-based Kisan eMitra Chatbot was launched in September 2023. This Chatbot provides quick, accurate, and clear responses to farmers' queries round the clock in their native languages, making the system more accessible and user-friendly. It is  accessible on all platforms such as web, mobile, etc. The Kisan eMitra Chatbot currently operates in 11 languages-English, Hindi, Odia, Tamil, Bengali, Malayalam,  Gujarati,  Punjabi,  Kannada,  Telugu,  and  Marathi-and  has  successfully resolved over 95 lakh queries from 53 lakh farmers as on 15.07.2025.

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