Lok Sabha Question No. 4268 (UNSTARRED), answered on 2025-03-26
Subject: Effectiveness of LBSNAA's Training Sessions
Ministry: PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
Asked by: Adv. Chandra Shekhar

## GOVERNMENT OF INDIA MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS (DEPARTMENT OF PERSONNEL & TRAINING)

## LOK SABHA UNSTARRED QUESTION NO. 4268

(ANSWERED ON 26.03.2025)

## EFFECTIVENESS OF LBSNAA's TRAINING SESSIONS

## 4268. ADV. CHANDRA SHEKHAR:

Will the PRIME MINISTER be pleased to state:

(a) the mechanisms put in place to evaluate the effectiveness of training in preparing officers for  real-world  administrative  challenges,  considering  the  rigorous  training  regimen  at  Lal Bahadur Shastri National Academy of Administration (LBSNAA) including physical drills, academic sessions and field visits; and

- (b) the manner in which the academy addresses feedback from trainees and stakeholders to continuously improve its training programmes?

## ANSWER

## MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER'S OFFICE (DR. JITENDRA SINGH)

(a)  &  (b):    The  Lal  Bahadur  Shastri  National  Academy  of  Administration  (LBSNAA) constantly endeavors to put in place mechanisms to evaluate the effectiveness of the diverse components of its training pedagogy and curriculum. In this manner, the Academy lays great emphasis on training reforms, by constantly engaging in consultations and discussions with all stakeholders, viz. people's  representatives,  participants  of  different  training  programmes, among  others,  and  also  soliciting  their  feedback,  that  will  contribute  to  increase  the effectiveness of its training curriculum.

In this way, almost 70% of the training pedagogy is endeavored to be imparted through experiential day to day field experience, while another 20% of the learnings are tried to be imparted  through  peer  learning,  and  only  the  remaining  10%  of  learning  is  sought  to  be imparted through classroom sessions.

The  major  portion  of  the  learning  comes  from  field  level  practical  exercises  and experiences, which include watching people carrying out certain tasks and then carrying out the  same  tasks  with  acquired  competence.  The  practical  experience  provides  an  effective opportunity  to  correct  and  customize  the  problem  solving  and  process  of  citizen  service delivery.  In  this  way,  Officer  Trainees  have  an  opportunity  to  analyze  their  individual  and collective  experiences  through  a  process  of  structured  reflection.  They  understand  the essentials, constraints and obligations of working as a field officer for improving public service delivery.

Handling the unforeseen problems and roadblocks in the field training help discover the  sense  of  professional  calmness  and  wisdom  required  to  be  a  practitioner  civil  servant. Although the trainees face completely different environment of challenges in the field, they get more involved as they find that their interventions are directly beneficial to the community, and they have a role as a change agent for the better.

As an effective tool of training, training pedagogy woven around Peer Learning, the same has a great role in collaborative or cooperative learning. Various tools like small group activities,  debates,  discussions,  role  plays,  etc.  facilitate  variety  of  learning  outcomes.  Peer learning also enables to establish that collaborative effort has a greater rate of fostering better learning acceptance and retention at the same time.

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