Lok Sabha Question No. 3259 (UNSTARRED), answered on 2025-03-20
Subject: Complaints against Bogus Builders/Developers
Ministry: HOUSING AND URBAN AFFAIRS
Asked by: Shri Anup Sanjay Dhotre

## MINISTRY OF HOUSING AND URBAN AFFAIRS

## GOVERNMENT OF INDIA LOK SABHA

## UNSTARRED QUESTION NO. 3259

## TO BE ANSWERED ON MARCH 20, 2025 COMPLAINTS AGAINST BOGUS BUILDERS/DEVELOPERS

## NO. 3259.    SHRI ANUP SANJAY DHOTRE:

Will the Minister of HOUSING AND URBAN AFFAIRS be pleased to state:

- (a) whether the Government has received any complaints/representations  regarding  bogus  builders/developers who have registered and enlisted a large number of customers for the  allotment  of  economically  weaker  sections/lower  income group  houses  in  the  name  of  the  Centrally  Sponsored  Flagship Scheme i.e., Pradhan Mantri Aawas Yojana (PMAY) and if so, the details thereof;
- (b) whether the Government proposes to probe such cases and take punitive action accordingly against such builders/developers and
- if so, the details thereof;
- (c) the  total  number  of  complaints  received  by  the  Government regarding bogus builders/developers under PMAY, State-wise; and
- (d) the  action  taken/being  taken  by  the  Government  so  far  to  verify the authenticity of builders/developers registered under PMAY?

## ANSWER

## THE MINISTER OF STATE IN THE MINISTRY OF HOUSING AND URBAN AFFAIRS (SHRI TOKHAN SAHU)

- (a) to  (d):  'Land'  and  'Colonization'  are  State  subjects.  Therefore, schemes  related  to  housing  for  their  citizens  are  implemented  by States/Union Territories (UTs). However, Ministry of Housing and Urban Affairs  (MoHUA)  supplements  the  efforts  of  States/UTs  by  providing Central Assistance under Pradhan Mantri Awas Yojana - Urban (PMAYU) since 25.06.2015 with an aim to provide all weather pucca houses
- with basic  civic  amenities  to  eligible  urban  beneficiaries  across the

country.  PMAY-U  scheme  is  being  implemented  through  designated Nodal Agencies at State/UT level. For transparent selection of beneficiaries,  scrutiny  of  beneficiary  list  is  done  at  multiple  levels  in the States/UTs for approval. The PMAY-U proposals are approved by the State Level Sanctioning and Monitoring Committee (SLSMC) headed by the  Chief  Secretary  of  States/UTs  for  further  sanctioning  of  Central Assistance by Central Sanctioning and Monitoring Committee (CSMC).

The selection of beneficiaries is done by respective State/UT Government as per the scheme guidelines. Any complaint regarding the implementation of PMAY-U including complaints against bogus builders/developers are addressed through suitable grievance redressal system available at both State/UT and City level as per existing rules and  regulations  and  also  actions  are  taken  as  per  prevalent  law. Moreover,  a  Centralised  Public  Grievance  Redress  and  Monitoring System  (CPGRAMS)  is  also  available  to  the  citizens  to  lodge  their grievances to the public authorities on any subject related to service delivery  including  PMAY-U  for  redressal.  Further,  MoHUA  has  also developed  a  Public  Grievances  Redress  and  Monitoring  System  for registering any form of complaints regarding implementation of PMAY-U and  its  speedy  disposal.  State/UT-wise  complaints  regarding  bogus builders/developers are not maintained by the Ministry.

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