Lok Sabha Question No. 2536 (UNSTARRED), answered on 2025-08-05
Subject: Awareness about Cyber Security
Ministry: HOME AFFAIRS
Asked by: Dr. Rajkumar Sangwan

## GOVERNMENT OF INDIA MINISTRY OF HOME AFFAIRS

## LOK SABHA UNSTARRED QUESTION NO. 2536

TO BE ANSWERED ON THE 5 TH  AUGUST, 2025/ SRAVANA 14, 1947 (SAKA)

AWARENESS ABOUT CYBER SECURITY

†2536. DR. RAJKUMAR SANGWAN:

Will the Minister of HOME AFFAIRS be pleased to state:

- (a) the details of the special steps taken by the Government for the safety of common citizens in view of the rapidly increasing incidents of cyber crime across the country;
- (b) whether the Government is running any national action plan to provide a cyber security policy, special training, resources and technical support to the  State  police  forces  and  cyber  cell  units  for  the  prevention  of  cyber crimes; and
- (c) the names of the public awareness programs started by the Government to  make  common  people  aware  about  cyber  security  on  account  of increasing cyber crimes spreading through banking/social media platforms/digital apps their impact thereof?

## ANSWER

MINISTER OF STATE IN THE MINISTRY OF HOME AFFAIRS

(SHRI BANDI SANJAY KUMAR)

(a) to (c): 'Police' and 'Public Order' are State subjects as per the Seventh Schedule  of  the  Constitution  of  India.  The  States/UTs  are  primarily responsible for the prevention, detection, investigation and prosecution of crimes  including  cyber  crime  through  their  Law  Enforcement  Agencies

## L.S.US.Q.NO. 2536 FOR 05.08.2025

(LEAs). The Central Government  supplements  the  initiatives of the States/UTs  through  advisories  and  financial  assistance  under  various schemes for capacity building of their LEAs.

To  strengthen  the  mechanism  to  deal  with  cyber  crimes  in  a comprehensive and coordinated manner, the Central Government has taken steps which, inter-alia, include the following:

i. The  Ministry  of  Home  Affairs  has  set  up  the  'Indian  Cyber  Crime Coordination Centre' (I4C) as an attached office to deal with all types of cyber crimes in the country, in a coordinated and comprehensive manner.

ii. The 'National Cyber Crime Reporting Portal' (NCRP) (https://cybercrime.gov.in) has been launched, as a part of the I4C, to enable public  to  report  incidents  pertaining  to  all  types  of  cyber  crimes,  with special focus on cyber crimes against women and children. Cyber crime incidents reported on this portal, their conversion into FIRs and subsequent action  thereon  are  handled  by  the  State/UT  Law  Enforcement  Agencies concerned as per the provisions of the law.

iii. The 'Citizen Financial Cyber Fraud Reporting and Management System' (CFCFRMS),  under  I4C,  has  been  launched  in  year  2021  for  immediate reporting  of  financial  frauds  and  to  stop  siphoning  off  funds  by  the fraudsters. As per CFCFRMS operated by I4C, financial amount of more than

## L.S.US.Q.NO. 2536 FOR 05.08.2025

Rs. 5,489 Crore has been saved in more than 17.82 lakh complaints so far. A tollfree Helpline number  '1930' has been  operationalized to get assistance in lodging online cyber complaints.

iv. A State of  the  Art,  Cyber  Fraud  Mitigation  Centre  (CFMC)  has  been established at I4C where  representatives  of  major  banks,  Financial Intermediaries, Payment  Aggregators, Telecom  Service Providers, IT Intermediaries and representatives of States/UTs Law Enforcement Agency are  working  together  for  immediate  action  and  seamless  cooperation  to tackle cybercrime.

v. So far, more than 9.42 lakhs SIM cards and 2,63,348 IMEIs as reported by Police authorities have been blocked by Government of India.

vi. I4C, MHA is regularly organising 'State Connect', 'Thana Connect' and Peer learning session to share best practices, enhance capacity building, etc.

vii. Samanvaya  Platform  has  been  made  operational  to  serve  as  an Management  Information  System(MIS)  platform,  data  repository  and  a coordination platform for LEAs for cybercrime data sharing and analytics. It provides  analytics  based  interstate  linkages  of  crimes  and  criminals, involved  in  cybercrime  complaints  in  various  States/UTs.  The  module 'Pratibimb' maps locations of criminals and crime infrastructure on a map to

give visibility to jurisdictional officers. The module also facilitates seeking and  receiving  of  techno-legal  assistance  by  Law  Enforcement    Agencies from I4C and other SMEs. It has lead to arrest of 12,987 accused, 1,51,984 linkages and 70,584 Cyber Investigation assistance request.

viii. 'Sahyog' Portal has been launched to expedite the process of sending notices to IT intermediaries by the Appropriate Government or its agency under  clause  (b)  of  sub-section  (3)  of  section  79  of  the  IT  Act,  2000  to facilitate  the  removal  or  disabling  of  access  to  any  information,  data  or communication link being used to commit an unlawful act.

ix. The state of the art 'National Cyber Forensic Laboratory (Investigation)' has been established, as a part of the I4C, at New Delhi to provide early stage cyber forensic assistance to Investigating Officers (IOs) of State/UT Police. So far, National Cyber Forensics Laboratory (Investigation) has provided its services to State/UT LEAs in around 12,460 cases pertaining to cyber crimes.

x. The Massive Open Online Courses (MOOC) platform, namely 'CyTrain' portal  has  been  developed  under  I4C,  for  capacity  building  of  police officers/judicial officers through online course on critical aspects of cyber crime investigation, forensics, prosecution etc. More than 1,05,796 Police Officers from States/UTs are registered and more than 82,704 Certificates issued through the portal.

## L.S.US.Q.NO. 2536 FOR 05.08.2025

xi. The Ministry of Home Affairs has provided financial assistance under the 'Cyber Crime Prevention against Women and Children (CCPWC)' Scheme, to  the  States/UTs for their capacity building such as setting up of cyber forensic-cum-training  laboratories,  hiring  of  junior  cyber  consultants  and training of LEAs' personnel, public prosecutors and judicial officers. Cyber forensic-cum-training laboratories have been commissioned in 33 States/UTs  and  more  than  24,600  LEA  personnel,  judicial  officers  and prosecutors  have  been  provided  training  on  cyber  crime  awareness, investigation, forensics etc.

xii. The Central Government and Telecom Service Providers (TSPs) have devised a system to identify and block incoming international spoofed calls displaying Indian mobile numbers appear to be originating within India.

xiii. The Central Government has launched Sanchar Saathi portal (www.sancharsaathi.gov.in)  to  empower  mobile  subscribers,  strengthen their security and increase awareness about citizen centric initiatives of the Government. The portal provides, inter-alia, facilities to citizens to report suspected fraud communications, know the mobile connections issued in their name and report the mobile connections for disconnection which are either  not  required  or  not  taken  by  them,  report  the  stolen  /  lost  mobile handset for blocking and tracing, check the genuineness of mobile handset,

## L.S.US.Q.NO. 2536 FOR 05.08.2025

report  the  incoming  international  calls  received  with  Indian  telephone number as calling line identification.

xiv. The Central Government has launched an online Digital Intelligence Platform (DIP) for sharing of telecom misuse related information with the concerned stakeholders for prevention of cyber-crime and financial frauds.

xv. The Central Government has taken various initiatives to create cyber crime awareness which, inter-alia, include:-

- 1) The  Hon'ble  Prime  Minister  spoke  about  digital  arrests  during  the episode "Mann Ki Baat" on 27.10.2024  and apprised  the citizens  of India.
- 2) A  special  programme  was  organized  by  Akashvani,  New  Delhi  on Digital Arrest on 28.10.2024.
- 3) Caller  Tune  Campaign:  I4C  is  collaboration  with  the  Department  of Telecommunications (DoT) has launched a caller tune campaign with effect from 19.12.2024 for raising awareness about cybercrime and promoting the Cybercrime Helpline Number 1930 & NCRP portal. The caller tunes were also being broadcast in English, Hindi and 10 regional languages by Telecom Service Providers (TSPs). Six versions of caller tunes were played which cover  various  modus-operandi,  namely,  Digital  Arrest,  Investment  Scam, Malware, Fake Loan App, Fake Social Media Advertisements.

## L.S.US.Q.NO. 2536 FOR 05.08.2025

- 4) The Central Government has launched a comprehensive awareness programme on digital arrest scams which, inter-alia, include; newspaper advertisement, announcement  in  Delhi  Metros, use of social  media influencers  to  create  special  posts,  campaign  through  Prasar  Bharti  and electronic media and participated in Raahgiri Function at Connaught Place, New Delhi on 27.10.2024.

5) To further spread awareness on cyber crime, the Central Government has  taken  steps  which,  inter-alia,  include;  dissemination  of  messages through SMS, I4C social media account i.e. X (formerly Twitter) (@CyberDost), Facebook(CyberDostI4C), Instagram (CyberDostI4C), Telegram(cyberdosti4c),  SMS  campaign,  TV  campaign,  Radio  campaign, School Campaign, advertisement in cinema halls, celebrity endorsement, IPL  campaign,  campaign  during  Kumbh  Mela  2025,  engaged  MyGov  for publicity  in  multiple  mediums,  organizing  Cyber  Safety  and  Security Awareness weeks in association with States/UTs, publishing of Handbook for Adolescents/Students, digital displays on railway stations and airports across, etc.

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