Lok Sabha Question No. 2261 (UNSTARRED), answered on 2023-08-02
Subject: BSNL Mobile Services
Ministry: COMMUNICATIONS
Asked by: Ganesh Singh

## GOVERNMENT OF INDIA MINISTRY OF COMMUNICATIONS DEPARTMENT OF TELECOMMUNICATIONS

## LOK  SABHA UNSTARRED QUESTION NO. 2261 TO BE ANSWERED ON 2 ND  AUGUST, 2023

## BSNL MOBILE SERVICES

## †2261. SHRI GANESH SINGH:

Will the Minister of COMMUNICATIONS be pleased to state:

- (a) whether the Government is aware about the poor state of mobile services of BSNL, if so, the details thereof;
- (b) whether  large  number  of  BSNL  customers  are  surrending  the  mobile  connections  due  to severe connectivity problem of signals in most of the districts of the country including Satna district, if so, the details thereof;
- (c) whether the 5G network has started in one part of the country in contrast to non-connectivity of even 2G in other parts of the country, if so, the details thereof;
- (d) the time by which this discrepency is likely to be corrected;
- (e) whether  it  is  proposed  to  instal  BTS  Tower  in  remote  areas  like  Chitrakoot,  Baraundha, Kangoni, Parsamau, Modhaa, Khamharia, Markanda, Shivrajpur in Satna constitutency of Madhya Pradesh; and
- (f) if so, the details thereof along with the time by which it is likely to be sanctioned?

## ANSWER

## MINISTER OF STATE FOR COMMUNICATIONS (SHRI DEVUSINH CHAUHAN)

(a) & (b) Telecom Regulatory Authority of India (TRAI) regularly monitors the performance of Telecom service providers against the benchmark for various Quality of Service (QoS) parameters laid  down by way of QoS regulations issued from time to time. As per Performance Monitoring Report (PMR) of TRAI for the Quarterly ending March 2023, the mobile network services being provided by Bharat Sanchar Nigam Limited (BSNL) meets almost all the Quality-of-Service (QoS) parameters in all its licensed service areas.

The number of subscribers of BSNL for the last 03 years, including Satna constituency, are as follows:

|            | BSNL         | BSNL      |
|------------|--------------|-----------|
| As on      | Wireless     | Wireline  |
| 31.03.2021 | 11,85,29,647 | 66,49,439 |
| 31.03.2022 | 11,36,88,415 | 75,09,030 |
| 31.03.2023 | 10,35,80,534 | 71,05,823 |

(c) & (d) Government and Telecom Service Providers (TSPs) provide the telecommunication connectivity in the Country in a phased manner. As per data provided by Telecom Service Providers (TSPs), Department of Telecommunications field units and State Governments, as of March 2022 , out of  6,44,131 total villages (villages are as per data of Registrar General of India as of November 2019), around 6,05,230 number of villages are covered with mobile connectivity. The uncovered villages  will  be  covered  with  mobile  coverage,  under  various  ongoing  schemes,  including  4G saturation, funded by Universal Service Obligation Fund (USOF).

(e) & (f) Out of 55,058 villages in Madhya Pradesh, 51,966 villages are covered with mobile networks.  In  Satna  district,  out  of  1,953  villages,  mobile  coverage  is  available  in  1889  villages. Further, 22 mobile towers are proposed under 4G Saturation project in order to provide 4G coverage in uncovered villages of Satna district.

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